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3. For purposes of this subsection (d), the following terms have the following meanings:
a. “Affordable to lower-income households” means that:
i. The units shall only be rented or sold to lower -income households, as defined in Health and Safety Code Section 50079.5;
ii. Regardless of whether the applicant is seeking a density bonus, the applicant shall comply with the requirements in Government Code Section 65915(c)(1) for rental units and with the requirements in Government Code Section 65915(c)(2) for for-sale units.
b. “Housing development project” shal l have the meaning given in Government Code Section 65589.5(h)(2).
c. “Sites Inventory” means the inventory of site s in the City suitable for residential development that is included in the City’s Housing Element, as further desc ribed in Government Code Sect ion 65583.2. The Sites Inventory in the City’s 20 21-2029 Housing Element Update is in Tables B-6 and B-7 of the Housing Element.
d. “Use by right” means that the project shall not require a conditional use permit, planned unit develop ment permit, or o ther discretionary review or approval that would constitute a “project” for purposes of the California Environmental Quality Act.
However, any subdivision of the site shall be subject to all laws, including, but not limited to, the Subdivision Map Act and Ti tle 16 of this cod e. Projects that are a use by right shall be subject to design review, but such design review shall not constitute a “project” for purposes of the California Environmental Quality Act.
Section 2. Section 20.09.090 (Overlay districts f or affordable housing) of the Chino Municipal Code is here by revised to read as f ollows (additions in red; deletions in bold strikethrough):
20.09.090 - Overlay districts for affordable housing.
A. Purpose and intent. The purpose of the overlay districts for affordable hou sing - the affordable housing overlay (AHO) district and the mixed use overlay (MUO) district - is to promote the development of affordable housing for low and very low-income households in specific areas identified in the general plan at densities of up to thirty dwelling units per acre if affordability requirements established in this section are met. More specifically, the AHO and MUO allow residential uses where they would not otherwise be allowed and provide for additional density in return for project s providing more affordable housing. The AHO is intended for standalone affordable housing projects, while the MUO provides for mixed use development with affo rdable housing either on upper floors or in separate buildings. This section also provides the residential development community two alternatives for construction of affordable housing within market-rate development and offers a streamlined process for adm inistrative review of qualifying projects with affordable housing using checklists and objective standards as required by state law.
B. Relation to base zoning. The AHO and MUO district regulations shall apply in the case of a conflict with the base zoni ng district regulations when a housing pr oject is proposed.
However, when an applicant proposes only non-residential uses, then only the base zoning 203
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district land use regulations and developme nt standards apply. The AHO and MUO regulations and development standards only apply to proposed housing projects.
C. Permitted uses. Table 2 0.09-4 identifies residential land uses permitted in the AHO and MUO districts in addition to the uses that are permitted within the existing base zoning district.
TABLE 20.09-4: ADDITIONAL LAND USES PERMITTED IN AHO AND MUO DISTRICTS Uses
District
Additional Regulations AHO and
MUO
Residential Uses
Accessory
Dwelling Units P Section 20.11.020
Multiple-Family
Dwellings P
Senior Housing
Projects P Section 20.21.340 with additional density allowed for affordable housing under criteria established in this section Warehousing and Storage
Public Storage C - MUO
only Sections 20.21.210 and 20.09.090(E)(4)
D. Required density and increased density for affordable housing.
1. Minimum and maximum density.
a. Rental projects. The maximum density for residential development with rental units in the AHO and MUO districts shall be twenty -six units per adjusted gro ss acre unless a project qualifies for addition al density by providing more affordable housing pursuant to subsection (2) belo w or qualifies for additional density under state law under subsection (3) below, or both. The minimum density shall be twenty-six units per adjusted gross acre.
b. For sale p rojects. The maximum density for residential development with for -sale units in the AHO and MUO districts shall be thirty units per adjusted gross acre provided that at least three percent of the units are availa ble for purchase by moderate incom e househol ds at an affordable purchase price. The minimum density shall be twenty-six units per adjusted gross acre. c. Minimum density. The minimum residential density in the AHO and MUO districts shall be twenty-six units per adjusted gross acre.
2. Additional density for affordable rental housing. An increase in the maximum density is allowed, as shown in Table 20.09 -5, for quali fying residential development with rental units if the percentage of low -income units meets or exceeds the percentages shown, provided that the maximum density shall not exceed thirty units per adjusted gross acre.
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TABLE 20.09-5: ADDITIONAL DENSITY FOR QUALIFYING AFFORDABLE
RENTAL HOUSING PROJECTS IN AHO AND MUO DISTRICTS
Maximum Allowable Density
(Units per Adjusted Gross Acre)
26 27 28 29 30
Percent Affordable Units Required in Rental Projects:
Low Income Units 9 10 11 12 13
3. Additional density under state law. Applicants also may be eligible for a density bonus, incentives, and/or concessions under the state d ensity bonus law, the Affordable Housing and High Road Jobs Act of 2022, and other applicable state laws.
E. Additional land use regulations for MUO district.
1. Types of mixed use allowed. Both horizontal and vertical mixed use development shall be allowed in the MUO district.
a. Horizontal mixed use development allows a range of uses adjacent to one another, either in separate buildings or parcels. Individual buildings may share project components, such as parking, serving, loading, and utility areas. b. Vertical mixed use allows for a mix of uses within a single building whe re non - residential uses occupy the ground floor and residential uses are o n the upper levels. A vertical mixed use project may have s urface parking, subterranean parking decks, and/or at grade and above grade parking decks.
2. Minimum amount of retail and service uses residential use required in a mixed -use project. In a mixed use project, at least ten fifty percent of the gross floor area shall be reserved for residential us e. and occupied by retail shops, eating and drinking establishments, retail banks , financial and business services, or businesses offering personal services. If the project is within or adjacent to a shopping center or regional retail complex, this requirement for on-site retail uses shall be reduced to five percent.
3. One hundred pe rcent residential use allowed. Projects developed in an MUO district may be one hundred percent residential. No minimum percentage o f non-residential uses is required.
34. Active and pedestrian-oriented frontages required. Along the primary building frontage, active ground floor uses are required in mixed use buildings with residential uses above commercial uses for at least sixty per cent of street -facing spacing. These may include retail shops, eating and drinking establishments, retail banks, financial and business services, personal services, an d offices for walk -in clientele, such as employment agencies, insurance offices, real est ate offices, travel agencies, and offices f or elected officials. For residential only buildings along a primary building frontage, an active frontage with a pedestrian orientation can include windows and glass doors, stoops and steps, covered entries, and windows providing views into active space w ithin the building, such as lobbies and gyms. The director of development services also may allow these active and pedestrian-oriented frontages to be provided along private streets, interior walkways, and around plazas and courtyards 205
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within the interior of a mixed use project rather than on exterior frontages facing arterial streets.
45. Public storage facilities. In addition to the requirements of Section 20.21.210, public storage shall comply with the following standards:
a. Minimum site size. Public storage facilities are only allowed within mixed use development on sites with of five acres or more.
b. Setbacks. Public storage facilities shall be setback a minimum of fifty feet from front and street side property lines.
c. Maximum building height. If freestanding, the maximum building height for a public storage facility shall not exceed the building height of an adjac ent residential only or mixed us building.
d. Maximum floor area. The maximum floor ar ea for public storage facilities on a site shall not exceed twenty -five percent of the gross floor area for all residential and non-residential uses.
e. Exterior building materials. The exterior building materials, colors, and finishes of the public stor age facility shall be the same as those use d for residential and mixed use buildings on the project site to create a unified appearance. f. Building articulation. The building facades of public storage facilities that face streets or residential and mixe d use buildings in a project shall include building projections or recesses, doorways or window trim, and other details tha t provide architectural articulation and visual interest.
g. On-site management. On -site, twenty -four-hour management shall be prov ided, and the planning commission may estab lish specific hours of operation as a condition of approval of a conditional use permit for a public storage facility.
F. Development standards for the AHO district. All residential development in the AHO distri ct shall comply with the development standards in Table 20.09-6 and the supplemental design standards following the table; and with the multiple -family residential desi gn standards in Section 20.17.050 to the extent these are not superseded by the suppleme ntal design standards following the table. If no housing is proposed, then non -residential development must comply only with the standards of the base zoning district w ith which the AHO district is combined and the commercial design standards in Section 20.17.070.
TABLE 20.09-6: DEVELOPMENT STANDARDS FOR RESIDENTIAL
DEVELOPMENT IN THE AHO DISTRICT
Feature Standard Additional Regulations
Site Requirements
Minimum Lot Area 10,000 sq. ft.
Minimum Lot Width 100 feet
Maximum Lot Coverage 65%
Maximum Floor Area Ratio (non-
residential space) 0.85 Note 1
Minimum Landscape Coverage 15% See Chapter 20.19
Refuse Storage and Recycling See Chapter 20.10.060
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Building Form and Location
Maximum Building Height 40 feet Note 2
Minimum Setbacks:
Front 15 feet Notes 3, 4, and 5
Rear 10 feet; 15 feet if adjacent to a
Residential or Industrial district See also subsection (F)(1).
Interior Side 5 feet; 10 feet if adjacent to a
Residential district
Street Side 10 feet Chapter 20.18 and
Notes 3, 4, and 5
Minimum Building Separations 15 feet
Other Requirements
Off-street parking and loading
for non-residential uses See Chapter 20.18 (Parking)
Street curb cuts Note 6
Notes:
[1] Additional FAR is allowed up to 1.25 for projects with affordable rental units. The amount of additional FAR shall be calculated based on the increase in density allowed for qualifying projects meeting affordable housing criteria. For example, if a project receives a one unit per acre increase in density, then it receives a 0.125 increase in allowable FAR. [2] Additional height is allowed up to 45 feet for lots with at least 100 feet of primary street frontage to enable provision of sloped roofs and common open space for recreational facilities.
The upper story above 40 feet shall be setback back an additional seven feet from the interior property line if the project is adjacent to a residential zoning district. [3] The front setback may be reduced to 10 feet on the following streets: Riverside Drive and Central Avenue.
[4] A minimum 20-foot setback must be provided for garages and carports facing a street. [5] Open or covered porches may be constructed in the front and street side setbacks to encroach no closer than 12 feet to the front property line and 5 feet to the street side property line.
[6] New street curb cuts are not allowed on lots with alley access unless approved by the director of development services and the city engineer to accommodate affordable housing units.
1. Required side and rear yards for residential uses. In order to provide light and air for residential units and additional separati on for rooms that contain areas that require additional privacy considerations, the following minimum setbacks shall apply to any building wall containing windows and facing an interior side or rear yard. The required setbacks apply to that portion of the building wall containing and extending three feet on either side of any window.
a. For any wall containing living room or other primary room windows, a setback of at least fifteen feet shall be provided.
b. For any wall containing sleeping room windows, a setback of at least ten feet shall be provided.
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c. For all other walls containing windows, a setback of at least five feet shal l be provided.
2. Required building wall on designated streets. Along Riverside Drive and Central Avenue south of Highway 60, building walls shall be constructed along or within ten feet of the front property line for a minimum of seventy percent of the primary street frontage and forty percent o n secondary street frontages. This requirement may be waived by the director of development services upon finding that:
a. Ground-floor residential uses are proposed, a minimum fifteen -foot setback is proposed, and substantial landscaping will be located between the build -to and ground-floor residential units as a buffer;
b. Entry courtyards, plazas, entries, or outdoor eating areas are located between the build-to line and the building and buildings are constr ucted at the edge of the courtyard, plaza, or dining area;
c. The building incorporates an alternative entrance design th at creates a welcoming entry facing the street.
3. Building entrances.
a. Principal building entries shall front upon the primary street or be in a visually - prominent location as determined by the director of development services. b. Building entries shall be accented with features such as moldings, lighting, overhangs, or awnings.
4. Building mass and scale.
a. To reduce upper-story building mass, floorplates for the third story and above shall not exceed eighty percent of the ground -floor floorp late. The director of development services may waive this requirement upon finding the architectural articulation of exterior walls and a sloped roof modulates the visual mass of the top of the building and avoids the appearance of a box-like structure. b. Buildings that are more than one hundred fifty feet in length shall include a minimum two-foot vertical variation in height for at least fifty feet.
5. Pedestrian orientation and accessible pedestrian facilities on designated streets. a. Along Riverside Drive and Central Avenue south of Highway 60, all development on sites over two acres in size shall incorporate such features as plazas, interior walkways, canopies, arcad es, paseos, ornamental gates, trellises, lighting, plant materials, seating, fou ntains, or other similar features, as appropriate, to support and enhance pedestrian spaces.
b. Outdoor pedestrian space shall be landscaped and shall include appropriate street furniture to encourage pedestrian activity.
c. Clearly marked pedestrian c onnections shall be provided between parking areas and buildings.
d. All sidewalks, crosswalks, courts, plazas and residential buil dings shall be designed to be safe, accessi ble, and convenient for individuals of all abilities, whether travelling by foot , wheelchair, or other mobility aid, consistent with the city's adopted policy on accessible pedestrian facilities. 208
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6. Parking.
a. Parking areas are prohibited between the building and primary street edge. On-site parking shall be in the rear half of the site or within a parking structure. b. Multi-story parking structures within twenty -five feet of a street frontage shall be lined with foundation landscaping at the ground floor.
c. Building siting and parking design shall maximize opportunities for shared parking, access entries, and driveways in order to minimize the number of curb cuts and thus limit possible conflict between pedestrians and automobiles. d. Whenever possible, vehicle access shall be provided from side streets and alleys to limit the number of driveways along arterial streets.
7. Landscaping.
a. Street trees shall be included along all street frontages wit h multi-family housing development. Trees s hall be selected from a list of city -approved trees and shall be approved by the director of development services prior to installation. b. Where pedestrian paths or walkways cross parking areas or driveways, th e paths shall incorporate la ndscaping and d ecorative paving to define the pedestrian space.
G. Development standards for the MUO district. All residential -only buildings and mixed use development with residential units in the MUO district shall comply wi th the development standards in Table 20.09-7 and the supplemental design standards following the table, and with the multi ple-family residential design standards in Section 20.17.050 and the mixed use design standards in Section 20.17.060 to the extent th ese are not superseded by th e supplemental design standards following the table. Non -residential development shall comply w ith the standards of the base zoning district with which the MUO district is combined and the commercial design standards in Section 20.17.070.
TABLE 20.09-7: DEVELOPMENT STANDARDS FOR RESIDENTIAL AND
MIXED USE DEVELOPMENT IN MUO DISTRICT
Feature Standard Additional
Regulations
Site Requirements
Minimum Lot Area 10,000 sq. ft.
Minimum Lot Width 100 feet
Maximum Lot Coverage 80%
Maximum Floor Area Ratio (non-
residential space) 1.0 Note 1
Minimum Landscape Coverage 15% See Chapter 20.19
Refuse Storage and Recycling See Chapter
20.10.060
Building Form and Location
Maximum Building Height 50 feet Note 2
Minimum Setbacks (ft.):
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Front 10 feet; 15 feet if ground floor is
residential Notes 3 and 5
Rear 10 feet; 15 feet adjacent to a
Residential District See also subsection
(G)(1).
Interior Side 0 feet; 10 feet adjacent to a
Residential district
Street Side 10 feet Notes 3, 4, and 5
Minimum Building Separations 15 feet
Other Requirements
Off-street parking and loading for
non-residential uses See Chapter 20.18
Street curb cuts Note 6
Notes:
[1] Additional FAR is allowed up to 1.25 in mixed use development with affordable rental units.
The amount of additional FAR shall be calculated based on the increase in density allowed for qualifying projects meeting affordable housing criteria. For example, if a project receives a one unit per acre increase in density, then it receives a 0.0625 increase in allowable FAR. [2] Additional height is allowed up to 55 feet for lots with 100 feet of street frontage to enable provision of sloped roofs and common open space for recreational facilities. The upper story above 40 feet shall be setback back an additional seven feet from the interior property line if the project is adjacent to a Residential zoning district.
[3] A minimum 15 feet of front and street side setback shall be provided along primary and secondary arterial streets. A reduced front setback may be allowed on the following streets:
Riverside, Central, and Euclid.
[4] A minimum 20-foot setback must be provided for garages and carports facing a street. [5] Open or covered porches may be constructed in the front and street side setbacks to encroach no closer
than 12 feet to the front property line and 5 feet to the street side property line. [6] New street curb cuts are not allowed on lots with alley access unless approved by the director of development services and the city engineer to accommodate for affordable housing units.
1. Required side and rear yards for residential uses. In order to provide light and air for residential units and addit ional separation for rooms that con tain areas that require additional privacy considerations, the following minimum setbacks shall apply to any building wall containing windows and facing an interior side or rear yard. The required setbacks apply to that p ortion of the building wall contain ing and extending three feet on either side of any window.
a. For any wall containing living room or other primary room windows, a setback of at least fifteen feet shall be provided.
b. For any wall containing sleeping room windows, a setback of at lea st ten feet shall be provided.
c. For all other walls containing windows, a setback of at least five feet shall be provided.
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2. Required building wall on designated streets. Along Riverside Drive and Central Avenue south of Highway 60, building walls s hall be constructed along or within ten feet of the front property line for a minimum of seventy percent of the primary str eet frontage and forty percent on secondary street frontages. This requirement may be waived by the director of development services upon finding that:
a. Ground-floor reside ntial uses are proposed, a minimum fifteen -foot setback is proposed, and substan tial landscaping will be located between the build -to and ground-floor residential units as a buffer;
b. Entry courtyards, plazas, entries, or outdoor eating areas are locate d between the build-to line and the building and buildings are constructed at th e e dge of the courtyard, plaza, or dining area;
c. The building incorporated an alternative entrance design that creates a welcoming entry facing the street.
3. Required gr ound floor transparency for non -residential uses. Exterior walls for non - residential ground -floor uses facing and within twenty feet of a front or street side property line shall include windows, doors, or other o penings for at least sixty percent of the b uilding wall area between two feet and eight feet above the sidewalk. No wall shall run in a horizontal plane more than twenty-five feet without an opening. a. Openings fulfill ing this requirement shall have tra nsparent glazing and provide views into dis play areas, sales areas, work area, lobbies or other active spaces, and window displays shall be at least three feet in depth. b. Parking garages are not required to meet these transparency requirements. c. Alternatives to the building transparency req uirement may be approved by the director of development services for uses that h ave unique operational requirements making windows or doors infeasible or for street-facing building walls that exhibit architectural relief and detail with landscaping that cr eates visual interest at the pedestrian level.
4. Building entrances.
a. Principal building entries shall front upon the primary street. b. Building entries shall be accented with features such as moldings, lighting, overhangs, or awnings.
5. Building mass and scale.
a. To reduce upper -story building mass, floorplates for th e f ourth story shall not exceed eighty percent of the ground -floor floorplate. The director of development services may waive this re quirement upon finding the architectural ar ticulation of exterior walls and a sloped roof modulates the visual mass of the top of the building and avoids the appearance of a box-like structure. b. Buildings that are more than one hundred fifty feet in le ngth shall include a minimum two-foot vertical variation in height for at least fifty feet. c. To maintain a human -scale at the street level where ground floor commercial space is provided, building storefront widths shall not exceed thirty feet without a recess or a break, which may be a building entry or a separate display window. d. Minimum gro und floor height for comme rcial uses, including retail shops, restaurants, and offices: fourteen feet.
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6. Pedestrian orientation and accessible pedestrian facilities on designated streets. a. Along Riverside Drive and Central Avenue south of Highway 60 , all development on sites over two acres in size shall incorporate features such as plazas, interior walkways, canopies, arcades, paseos, ornamental gates, tr ellises, lighting, plant materials, seating, fountains, or other similar features, as appropriate , to support and enhance pedestrian spaces.
b. Outdoor pedestrian space shall be landscaped and shall include appropriate street furniture to encourage pedestrian activity.
c. Clearly marked pedestr ian connections shall be provided between parking area s and buildings.
d. Encroachments into the public right -of-way are allowed for outdoor seating in conjunction with full -service restaurants and food retailer s, provided a minimum six-foot wide walkway and pedestrian clear zone is maintained, and the outd oor eating area is contiguous with interior eating space and does not encroach into the public right-of-way of an adjacent business. An encroachment permit issued by the city is required, and a fee may be charged.
e. All sidewalks, crosswalks, courts, pl azas, and residential buil dings shall be designed to be safe, accessible, and convenient for individuals of all abilities, whether travelling by foot, wheelcha ir, or other mobility aid, consistent with the city's adopted policy on accessible pedestrian facilities.
7. Parking.
a. Long-term parking and residents' guest parking areas are prohibited between the building and primary street edge. On-site parking shall be in the rear of buildings in the back half of the lot or development site. Short -term drop-off spaces, short-term parking for retail shops, and a limited number of parking spaces for guests of residents may be allowed with valet service in courtyard s and at building entries with approval of the planning commission.
b. Multi-story parking stru ctures within twenty -five feet of a street frontage shall be buffered with foundation planting or lined with commercial, retail, or residential use at the ground floor.
c. Building siting and parking design shall maximize opportunities for shared parking, access entries and drive ways in order to minimize the number of curb cuts and thus limit possible conflict between pedestrians and automobiles. d. Whenever possible, vehicle access shall be provided from side streets and alleys to limit the number of driveways along arterial streets.
8. Landscaping.
a. Street trees shall be included along all street frontages of mixed-use development.
Trees shall be selected from a list of city-approved trees and shall be approved by the director of development services prior to installation. b. Where pedestrian paths or walkways cross parking areas or driveways, the paths shall incorporate landscaping and decorative pa ving to define the pedestrian space.
H. Open spaces standards for residential projects. The ope n space requirements of th e multiple-family residential design standards in Section 20.17.050 for private areas and 212
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common areas shall apply to all proposed re sidential development and to residential un its in mixed use development with the following modifi cations. Private areas sha ll consist of balconies, decks, patios, or fenced yards directly accessible from the residence. Common areas shall consist of landsca ped areas, walks, patios, swimming pools, p icnic and barbeque areas, playgrounds, children's play areas, playing courts, turf, rooftop areas, gym and fitness facilities, space for yoga, dance and instruction, or other such improvements as are appropriate t o enhance the outdoor living environment of the development and to provide recreational facilities for residents. Landscape d courtyard entries that are oriented towards the public street and create a welcoming entry feature are also considered common areas. All areas not improved with buildings, pa rking, vehicular accessways, trash enclosures, and sim ilar items or devoted to p erimeter landscaping shall be developed as common areas with the types of attributes described above.
1. Minimum amount of outdoor living area (private or common open space). The minimum percentage of net lot area devoted to permanent open space is twenty percent, and the minimum area to be devoted to outdoor living area (private or common open space) shall be four hundred square feet per unit.
2. Minimum amount of private o pen space. The minimum amount of private open space shall be at least twenty-five percent of the amount of outdoor living area required. This space shall be provided on patios, decks or balconies shall be as follows:
a. Ground floor units: one hundred fi fty square feet patio with a minimum horizontal dimension of ten feet or seventy -two square foot deck with a minimum horizontal dimension of six feet; and
b. Upper level units: seventy-two square feet with a minimum horizontal dimension of six feet.
3. Minimum amount of common open space areas. A minimum of sixty-five percent of the required outdoor living area shall be provided as common open space with a minimum horizontal dimension of twenty feet. This commo n open space shall be a well - designed, cohe rent area that is an essential component of the projec t's design, not merely space left over after the building mass is placed. a. Landscape areas having minimum dimensions of less than twenty feet but at least five feet at any point which are contiguous with and an integral part of the common open space or are connected to the comm on open space by walkways, may be included in calculating the area of such space. Non -contiguous landscape areas proposed to be inclu ded shall not exceed twenty percent of the total area of common open space.
b. Up to one-half of covered patio areas designed to be commonly used by residents of a development may be included in calculation of common open space provided such area does no t comprise more than twenty -five percent of the total common open space.
c. Up to fifteen perce nt of the required common open space area may be provided within a recreational building.
4. Usability. A surface shall be provided that allows convenient us e for outdoor living and/or recreation. Suc h surface may be any practicable combination of lawn, garden, flagstone, wood pl anking, concrete, or other serviceable, dust -free surfacing. The maximum slope shall not exceed ten percent.
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5. Accessibility.
a. Private open space . The space shall be acc essible to only one living unit by a doorway to a habitable room or hallway.
b. Common open space. The space shall be accessible to the living units on the lot. It shall be served by any stairway or other accessway qualifying as an egress facility from a habitable room.
6. Recreational facilities requirements. In high density mult i-family or mixed use development with a minimum of twenty -five dwelling units per gross adjusted acre, essential recreational facili ties, as prescribed below, may be proposed in lieu of the requirements of major and minor facilities in Section 20.17.050(C ) which require more land than may be available in a high density project. Thes e essential recreational facilities may include: 1) a gym or fitness room, 2) space for yoga, dan ce, or other instruction, 3) enclosed or outdoor space for playing courts or games, 4) children's play area, 5) picnic and barbeque area, or 6) children's daycare space. At least two hundred fifty square feet per unit shall be provided for these recreation al facilities, and there shall be a minimum of two of these facilities in projec ts with ten to fifty units, three of these facilities in projects with fifty-one to one hundred units, and four or more of these facilities in projects with more than one hundr ed units. No essential recreational facilities are required in a small project, with less than ten dwelling units. The space allocated for recreational facilities shall count toward the requirement for common open space, and this space may be within buildings.
I. Minimum affordable housing requirement.
1. Requirement. Residential development projects in an AHO and an MUO district with ten or more dwelling un its shall provide the following minimum numbers of aff ordable housing units:
a. Rental projects: nine percent of the total units affordable to low-income households at an affordable rent.
b. For-sale projects: three percent of the total units in a comm on interest development for moderate income households at an affordable sales price, provided that all of the units are offered to the public for purchase. c. Projects with bo th rental units and for sale units: The minimum numbers shall be calculated separately for each type of housing.
2. Calculations. All calculations of the number of affordable units required to be built on - site in a project that result in fractional units shall be rounded up to the next whole number.
3. Common owners and control . An applicant for development within an AHO or MUO district shall not avoid the requirements of th is section by submitting piecemeal planning applications. At the time of the fir st application for residential development, the applicant shall identify all contiguous property under common ownership and control. The applicant shall not be required to construct housing on contiguous property but must include such property in a comprehensive affordable housing plan.
4. Income qualifications. Household income qualifications shall be those established by the California Department of Housing and Community Dev elopment each year for San Bernardino County, as adjusted for household size, pu rsuant to California Code of Regulations, Title 25, Section 6932, and Health and Safety Code Section 50093. 214
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5. Location, size, desi gn, and distribution of affordable units. Affordable units shall have the same bedroom and bathroom count ratio as the mark et rate units in a project, be equally distributed within the project, and have the same type or quality of appliances, fixtures, and finishes. The affordable housing units sha ll be integrated with other housing units in the housing development with regard to siting and placement within buildings and shall not differ in exterior appearance from the other housing units. The location of the affordable housing units may or may not be on contiguous parcels within the site. In no event shall the affordable housi ng units be located in only one portion of the housing development or situated in one building of a multi-building development.
6. Timing of construction. All required afford able units shall be made available for occupancy prior to, or concurrently with, the market -rate units. The affordable units may be constructed in phases if the market -rate units are constructed in phases, provided that the percentage of affordable units d eveloped in each phase shall be equivalent to or greater than the total percentage of affordable units to be developed as part of the residential development until such time that all the affordable units have been built.
J. Alternatives. In lieu of provi ding the affordable units in the housing development project required by Section 20.09.090.D. and I., the requirements of those subsections may be satisfied through one or more of the alternatives set forth below.
1. In-lieu fee.
a. For housing develop ment projects proposing up to twenty units, the developer may, by right, pay a fee in lieu of providing affordable units on site. b. For housing development projects proposing more than twenty units, the developer shall only be allowed to pay in -lieu fee s if the planning commission makes a finding that providing affordable units on -site would result in an extreme financial hardship to the developer and make the proposed project financially infeasible. The develop er shall submit a request to pay a fee in l ieu of providing affordable units on site as part of the project application. Su ch request shall include sufficient documentation and financial analysis to allow the planning commission to make the required findin gs. At the city's discretion, the city may contract with a third -party financial consultant to evaluate the documentation a nd analysis submitted by the applicant and make a recommendation to the city regarding the issues of extreme financial hardship and f inancial infeasibility. The developer shall be required to reimburse the city for all costs related to hiring any such thir d-party consultant, which shall be in addition to any other required application fees. The demonstration of financial hardship and in feasibility may be based on, among other things, such factors as project size, site constraints, and/or excessively large a ffordability gaps, or upon a demonstration that in the absence of allowing for payment of in -lieu fees, the imposition of the afforda ble housing production requirements in this section would violate the California and/or United States Constitutions because it would be a regulatory taking of property without fair and just compensation.
c. In-lieu fees shall be paid as follows:
(i) The amount of the fee shall be calculated using the fee schedule established by resolution of the city council at the time the fee is paid. (ii) One-half of the in-lieu fee required by this subsection shal l be paid (or a letter of credit posted) prior to issuance of a building permit for all or any part of the 215
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housing development project. The remainder of the fee shall be paid before a certificate of occupancy is issued for any unit in the housing developme nt project. In a phased project, payment of fees also may be allowed in phases, corresponding to the number of units in each phase.
(iii) The fees collected shall be deposited in the overlay district affordable housing fund established by Section 20.09.090(M).
2. Land dedication. In lieu of providing affordable units on -site, a developer may request city council approval to dedicate land to the city or to a city -approved af fordable housing developer that the director of development services determines i s suitable for the construction of the required number of affordable units and is within one mile of the project site. To accept a land dedication in lieu of on -site affordabl e units, the city council must determine the fair market value of the dedicated l and is equivalent to or greater than the amount of in -lieu fees that would have been needed to satisfy the housing development project's affordable housing obligation and that the required number of units for very low -income residents will be built on this land based on a proposed conceptual site plan and proforma financial analysis demonstrating project feasibility with available funding.
a. The developer must submit evidenc e that the land proposed to be dedicated is under the developer's control, will b e conveyed at no cost to the city or a city - approved affordable housing developer with experience building rental housing for very low-income households, is free of any liens, all property taxes and special taxes have been paid, does not contain any hazard ous materials, has the appropriate general plan designation and zoning to allow construction of the required number of units, and has the necessary infrastructure and public improvements to support the required number of affordable units. Only sites within an AHO or MUO district that are within one mile of the project site can be considered for land dedication.
b. The developer must disclose whether any hazardous materials we re previously contained on the site; and hazardous materials were previously reme diated, the developer must provide evidence that the cleanup was performed in accordance with applicable law.
c. The land proposed for dedication cannot have been improved w ith any residential use for at least five years prior to the submission of a land dedication proposal. d. The affordable units to be constructed on the dedicated land shall be at least twenty percent of the total number of units in the project, and these units must be rental units affordable to very low income households.
3. Off-site construction. A market -rate developer may enter into an agreement with an affordable housing developer to construct, own, and operate affordable rental housing units required by Sections 20.09.090(D) and (I), provided:
a. The affordable housing develo per is approved by the director of development services on the basis of recent relevant experience;
b. The affordable housing developer does not request any financial assistance from the city;
c. The affordable rental housing units shall be constructed prior to or con currently with the market -rate development triggering the affordable housing requirement; and
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d. At least twenty percent of the total number of units to be built on the site shall be rental units affordable to very low-income residents.
K. Review procedures.
1. Preliminary review. A developer requesting additional density above twenty -six units per adjusted gross acre for a rental project under Section 20.09.090(D) shall submit an application for preliminary review, accompanied by the required applica tion fee, for feedback prior to the submittal of any formal requests for approval of additional density.
The purpose of the preliminary review is to determine whether the proposed development is in substantial compliance with applicable pla nning regulations and to establish the basis and procedures for granting the additional density. The following information is required to be submitted for preliminary review in the form of a proposed affordable housing plan in addition to information requi red by the depar tment's preliminary review checklist:
a. Evidence that the project includes the qualifying percentages of affordable units set forth in Section 20.09.090(D) to justify the additional density requested; b. Calculations showing the maximu m base density a nd the density with the additional units;
c. Number and percentage of total units that are proposed to meet affordability criteria and the income level to which the units will be restricted; and d. A description of any proposed waivers or reductions of development standards or other zoning requirements, consistent with the provisions of Government Code Section 95915(k).
2. Site approval required. All residential development or mixed use development with residential units in an AHO or M UO district shal l require approval of a site approval application as outlined under Section 20.23.090. For residential development and mixed use development with residential units, design review by the planning commission shall be undertaken only to determ ine compliance with the city's objective design standards using the site approval process.
3. Additional findings for approval. The planning commission shall grant a site approval if it makes the findings required by Section 20.23.090 and the following a dditional findings:
a. The proposed development meets the affordability criteria for the requested density in accordance with the requirements of subsection (D) and (I); and b. The increased density would not have a specific adverse impact, as defined in paragraph (2) of subdivision (d) of Section 65589.5 of the Government Code, upon public health and safety or the physical environment or on any real property listed in the California Register of Historic Resources.
4. Conditions of approval. The plann ing commission h as the authority to impose reasonable conditions that are related and proportionate to what is being requested by the applicant, as deemed necessary and appropriate to ensure that the provisions of the general plan, any applicable specific plan adopted by the city council, and this title are met, including requirements for needed off -site public improvements. The commission may require reasonable guarantees and evidence that such conditions are being, or will be, met.
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5. Special procedures for projects with at least 20 percent affordable u nits.
Notwithstanding any other provision of this section 20.09.090, owner -occupied and rental multifamily residential developments in either an AHO or MUO district that are located on a site that is incl uded in Appendix B (Candidate Sites Analysis) of t he city’s Sixth Cycle Housing Element (2021 -2029), meet the objective development standards and density requirements in this section, and in which at least 20 percent of the units are affordable to lower income households shall be a use by right. For purposes of this subsection (K)(5), “use by right” shall have the meaning given in Government Code section 65583.2(i), as may be amended. Developments that qualify under this subsection (K)(5) shall be subjec t to the review procedures in this subsection (K), except that neither the design review nor the site approval shall be considered a “project” for purposes of the California Environmental Quality Act.
L. Required affordable housing agreem ent for continued affordability. Prior to the issuance of a building permit for any residential development project with affordable housing units in an AHO or MUO district, the applicant shall enter into a written agreement with the city ensuring the conti nued affordability of the affordable dwelling units for a period of not less than seventy-five years or as long as the property is in residential use, whichever is greater, for rental units and forty -five years for for -sale units. The terms and conditions of the agreement shall be binding upon the successor in interest of the developer and shall be recorded in the main office of the San Bernardino County assessor -recorder-clerk. The agreement shall be executed by the city manager, be in a form acceptable to the city attorney, and include provisions for the following:
1. The number and proportion of housing units affordable to moderate -income, low - income, and very low -income households by type, their location, and the number of bedrooms in each one;
2. Standards for maxim um qualifying household incomes and maximum rents or sale prices;
3. Minimum home buyer payments and sources of funds for them;
4. The party responsible for certifying rents and sales prices of affordable housing units and reporting this information to the city;
5. The process that will be used to c ertify incomes of tenants or purchasers of the affordable housing units;
6. The manner in which vacancies will be marketed and filled, including the screening and qualifying of prospective renters and purchasers of the affordable units;
7. Deed restric tions on the affordable housing units binding on property upon sale or transfer and any subsequent sale or transfer;
8. Enforcement mechanisms to ensure that the affordable rental units are continuously occupied by eligible households and are not rented, leased, sublet, assigned, or otherwise transferred to non -eligible households, with reasonable allowances for inherited units and units initially occupied by very low -income individuals who incomes may increase to a low-income level;
9. Provisions allowing moderate income homebuyers to resell the unit at fair market value in return for the city receiving payment equal to the original affordability gap plus a defined share of the equity appreciation achiev ed on sale, which shall be deposited in the city's overlay district affordable housing fund and used within three years for any of 218
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the purposes described in subdivision (e) of Section 33334.2 of the Health and Safety Code that promote homeownership; and
10. Project phasing, including the timing of completions, and rental or sale of the affordable housing units, in relation to the timing of the market-rate units.
M. Overlay district affordable housing fund. There is a separate fund of the city known as t he overlay district affordable housing fund, and a ll in-lieu fees or other funds collected under this section shall be deposited into the overlay district affordable housing fund. Additional funds from other sources also may be deposited in the overlay dis trict affordable housing fund.
1. Money deposited in the overlay district affordable housing fund may be used to pay for the direct costs associated with administration and enforcement of the affordable housing program established for the AHO and MUO districts.
2. After payment of expenses, at least seventy percent of the remaining money shall be expended to provide housing affordable to low income and very low -income housing holds; the remaining money may be expended to provide housing affordable to moderate-income households.
3. The fund shall be administered by the director of development services.
4. A developer receiving funding from the fund shall implement a local preference in their resident selection criteria.
Section 3. Section 20.21.340 (Senior housing projects) of the Chino Municipal Code is hereby revised to read as follows (additions in red; deletions in bold strikethrough):
20.21.340 - Senior housing projects.
A. Consistency with California Civil Code . Senior housing projects shall be limited to occupancy consistent with section 51.3 of the California Civil Code.
B. Development standards . Except as provided in subsection C, senior Senior housing projects shall be developed in accordance with the devel opment standards and guidelines applicable to the RD 20 zoning district.
C. Projects in the Affordable Housing Overlay or Mixed Use Overlay . Senior housing projects in the Affordable Housing Overlay or the Mixed Use Overlay shall be subject to the density requirements and development stan dards of the overlay in which the project is located, which are found in Section 20.09.090.
Section 4. Severability. If any sec tion, subsection, sentence, clause, phrase , or portion of this Ordinance, or the applica tion thereof to a ny person or circ umstances, is, for any reason, held invalid or unconstitutional by any court of competent jurisdiction, such invalidity or unconstitutionality shall not affect any other provis ion or appl ication, an d to t his end the provisions of this ordinance are declared to be severable. The City Council hereby declares that it would have adopted this ordina nce and each section, subsection, sentence, clause, phrase, part or portion thereof, i rrespective of t he fac t that any one or more s ections, subsecti ons, sentences, clauses, phrases, parts or portions thereof be declared invalid or unconstitutional.
Section 5. Environmental Review. On April 18, 2023, the City adopted an Addendum to the 6 th Cycle Housing Element Update (2021 -2029) Project Negative Declaration (ND) pursuant to Section 15164 of the California Environmental Quality Act (CEQA) Guidelines for the adoption of the Section 20.09.090 of the Chino Municipal Code. The Addendum determined 219
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that the project was within the scope of the ND, which adequately describe d the activity for the purposes of CEQA, and include d findings supported by substantial evidence that there was no potential for a significant effect on the environment attributable to the adoption of the Section
20.09.090. The revisions in this ordinance fall within the project described in the Addendum and the ND and therefore no further CEQA review is required.
Section 6. Effective Date. This Ordinance shall be in ful l force a nd effect thirty (30) days after its second reading and adoption.
Section 7. Certification. The Cit y Cl erk of the City of Chino shall cert ify to the passage and adoption of this Ordinance and shall cause the sa me to be published in the Chino Champion, a new spaper of general circula tion, w ithin said City in accordance with the provisions of the Government Code.
ADOPTED THIS 20TH DAY OF FEBRUARY 2024.
By:
EUNICE M. ULLOA, MAYOR
ATTEST:
By:
NATALIE GONZAGA, CITY CLERK
STATE OF CALIFORNIA )
COUNTY OF SAN BERNARDINO ) §
CITY OF CHINO )
I, Natalie Gonzaga , City C lerk of t he C ity of Chino do he reby certify that the foregoing Ordinance of the City of Chino was duly adopted by said City Council at a regular meeting he ld on the 20th day of February 2024 by the following vote:
AYES: COUNCILMEMBERS:
NOES: COUNCILMEMBERS:
ABSENT: COUNCILMEMBERS:
By:
NATALIE GONZAGA, CITY CLERK
220
01225.0005/949050.1
RESOLUTION NO. 2024-004
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CHINO,
CALIFORNIA, APPROVING AN AMENDMENT TO THE ADOPTION OF THE CITY OF CHINO 2021-2029 HOUSING ELEMENT
WHEREAS, the City has received a mandate from the S tate of Califo rnia and t he California Department of Housing and Community Development (HCD) to update the Housing Element of the General Plan in order to set forth the City’s strategy to preserve and enhance the community’s residential ch aracter, expand housing opportunities for all economic sectors, and provide guidance and direction for local government officials in all matters related to housing; and
WHEREAS, on January 17, 2023, the City Cou ncil adopted a n update d Housing Element, which included a program for the creation of an Affordable Housing Overlay and Mixed Use Over lay in order to accommodate Chino’s share of the regional housing nee d for lower - income households; and
WHEREAS, following adopt ion, the Housing Element was sent to the California Department of Housing and Community Development (HCD), which requested amendments to the Housing Element before it could be certified; and
WHEREAS, on April 18, 2023, following a recommendati on by the Planning Commission, the C ity Council adopted Section 20.09.090 of the Chino Municipal Code, establishing re gulations and standards for the Affordab le Housing Over lay and Mi xed U se Overlay; and
WHEREAS, HCD reviewed Section 20.09.090, per the requ irements of state law, an d determined that revisions were required in order for the City to comply with the requirements in Housing Element law, particularly Government Code 65583.2; and
WHEREAS, City staff and the City ’s Housing Element consultant have worked closel y with HCD t o make revisions to the Housing Element and to Sect ion 20.09.090, as well a s Sections 20.04.030 and 20.21.340, in order to compl y with state Housing Element laws. These amendments are included as a separate ordinance (Ordinance No. 2024-003); and
WHEREAS, on December 20, 2023, the Planning Commission held a duly noticed public hearing for the proposed 2021-2029 Housing Element changes and for PL23-0133 and adopted Resolution No. PC2023-035, reaffirming their recommendation for the City Council to adopt the 2021-2029 Housing Element and Municipal Code Amendments; and
WHEREAS, all provisions of the California Government Code and Chino Municipal Code related to the 2021-2029 Housing Element have been complied with, including a noticed public hearing; and
WHEREAS, the City Council has com pleted its study of the proposed amendments to the 2021-2029 Housing Element.
NOW, THEREFORE , the City C ouncil of the City of Chino, California, does hereby FIND, DETERMINE, and RESOLVE as follows:
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A. The foregoing recitals are true and correct and incorporated herein.
B. Based on substantial evidence, both written and oral, from the public hearing, the City Council makes the following findings and tak es the following actions regarding the 2021-2029 Housing Element Update:
1. CEQA Findings. On January 4, 2022, t he City Council adopted a Negative Declaration (State Clea ringhouse No. 202 1100569) for the 2021 -2029 Housing Element update.
The pr oposed amendmen ts to t he 2021 -2029 Housing Element are sufficie ntly addressed in the Negative Declaration, and therefore no f urther environmental review is required.
2. Findings For Non -Vacant Sites. The City Council finds, pursuant to Government Code Section 65583.2(g)(2) and based on substantial evidence described in Section 4 and Appendix B of the 2021 – 2029 Housing Element, that any existing u ses o n sites identified to accommodate affordable housing are likely to be discontinued during the planning period, and therefore do no t constitute an impediment to additional residential development during the period covered by the 2021 -2029 Housing Elemen t. Any sites identified to accommodate 2021 -2029 RHNA need that have existing structures, improvements and/or activities demonst rate a likelihood for redevelopment during the 2021-2029 planning period. Parcels with existing uses or activities that were not likely to be discontinued during the planning period were generally removed if they had conditions suggesting continued use or activity during the planning period.
3. Approval of 2021-2029 Housing Element. The City Council hereby approves the updates 2021-2029 Ho using Element. City Staff are permitte d to make minor non-substantive technical edits, including fixing typos and/or grammatical errors, as necessary for final certification.
4. Actions by the City Clerk. The City Clerk is hereby directed to atte st as to the adoption of this Resolution as of the date set forth bel ow and forthwith transmit a copy of this Resolution, by regul ar ma il, to the Applicant at the address of record set forth in the Application.
PASSED, APPROVED AND ADOPTED THIS 6TH DAY OF FEBRUARY 2024.
EUNICE M. ULLOA, MAYOR
ATTEST:
NATALIE GONZAGA, CITY CLERK
222
RESOLUTION NO. 2024-004
01225.0005/949050.1
State of California )
County of San Bernardino ) §
City of Chino )
I, Natalie Gonzaga, City Clerk of the City of Chino, do hereby certify the fore going Resolution was duly adopted by the Chino City Council at a regular meeting held on the 6th day of February 2024, by the following votes:
AYES: COUNCIL MEMBERS:
NOES: COUNCIL MEMBERS:
ABSENT: COUNCIL MEMBERS:
NATALIE GONZAGA, CITY CLERK
223
MEMORANDUM
CITY OF CHINO
DEVELOPMENT SERVICES DEPARTMENT
CITY COUNCIL MEETING DATE: FEBRUARY 20, 2024
TO: LINDA REICH, CITY MANAGER
FROM: WARREN MORELION, AICP, DIRECTOR OF DEVELOPMENT SERVICES
SUBJECT
..titl e
City of Chino ADA Title II Self-Evaluation and Transition Plan. ..end
RECOMMENDATION
..recommendation
Adopt Resolution No. 2024 -005 for the approval and adoption of the City of Chino ADA Title II Self-Evaluation and Transition Plan.
..body
FISCAL IMPACT
The final ADA Title II Transition Plan (see Exhibit A) includes obligations that relate to facility and programmatic access to ensure the programs, services and activities offered by the City are accessible to all citizens. Currently, the City budgets approximately 8% of its annual Capital Improvement Plan budget towards accessibility improvements including buildings, parks, and pedestrian facilities in the public right-of-way. For future budget cycles, the City will continue the commitment to allocate funds for ADA improvements and barrier removal as specified in the ADA Transition Plan.
CITY OF CHINO MISSION / VISION / VALUES / STRATEGIC ISSUES The recommendation detailed above will further the City’s values and strategic issues that serve as key pillars on which identified priorities, goals, and action plans are built, by fostering:
Positive City Image
Financial Stability
Responsible Long-Range Planning
Revenue:
Expenditure:
Transfer In: Transfer Out:
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CITY COUNCIL MEETING DATE: FEBRUARY 20, 2024
TITLE: CITY OF CHINO ADA TITLE II SELF-EVALUATION AND TRANSITION PLAN.
PAGE: 2
BACKGROUND
Title II of the Americans with Disabilities Act of 1990 (ADA) requires State and local governments to ensure access to civic life for all individuals, not only regarding physical accessibility, but also in the delivery of government programs, services, act ivities, and employment. The federal law requires public entities to conduct a self -evaluation of all programs, services and facilities, and jurisdictions with more than 50 employees are required to establish a transition plan addressing accessibility barriers.
The City developed an initial transition plan in 1994, as well as completed a more comprehensive survey of City -owned public buildings and parks in 2017. In an effort to update the outdated plan and to be in full compliance with the statutory require ments, the City released an RFP in September 2022 and awarded a contract beginning January 3, 2023 , to Bureau Veritas Technical Assessments, LLC to provide a comprehensive Citywide evaluation of accessibility compliance. The evaluation included a survey of three distinct areas: 1) City programs, policies, and procedures ; 2) City buildings and parks ; and 3) public right -of-way facilities. The final deliverable is an updated ADA transition plan with a schedule and estimated cost to address all barriers to access within City programs, services, and facilities.
ISSUES/ANALYSIS
The project consisted of many phases of the evaluation, as well as public outreach events. The summary of activities is listed below, along with a high -level overview of the results of t he evaluation of the three identified areas of accessibility.
Activities:
January 2023: Project kickoff meetings
January through April 2023: Evaluations of City-owned parks and buildings April through August 2023: Collection of data for pedestrian facilities in the public right - of-way with finalization of data processing completed in November May through June 2023: Evaluation of City’s policies, procedures, and website Public outreach opportunities to gather input from the community on access compli ance throughout the City
o Online community survey from June 8 through August 20, 2023 o Community outreach event on June 23, 2023
o City Council public workshop on September 12, 2023
Notification of public outreach was publicized through social media, website s potlights, the Chino Connection, and press releases. Valued direction from Council and community outreach events were implemented into the draft plan and final report. December 2023 through January 2024: Final Draft ADA Transition Plan is completed, and a public review period occurred from December 21 through January 27. Notice was provided via press release, social media, and the City’s website. Two commenters provided feedback on the draft plan. The first was a phone inquiry requesting clarification of prerequisite requirements for a program, in which the statement meaning was clarified to the commenter, and the second was received by email (see Exhibit B). The comments were reviewed and considered by the consultant and the appropriate modifications were made to Sections 6, 7, and 8 in the final transition plan. 225
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TITLE: CITY OF CHINO ADA TITLE II SELF-EVALUATION AND TRANSITION PLAN.
PAGE: 3
Overview of Results:
1) Programs, Policies and Procedures : The final review had recommendations to continue staff training and establish Citywide policies within various departments to ensure equal access to programs and services. There are already internal procedures in place to ensure program access but establish ing policies will have transparency between the City and the public in meeting these requirements. A few key areas were emergency management and planning, effective communication, and special events and programs. 2) Buildings and Parks: There were 66 City-owned buildings and parks that were included in the self-evaluation. Assessments were comprised of interior and exterior elements and were identified by barrier priority which indicated the level of severity in accessing the facility and its respective pro grams. Based on facility usage levels and feedback from the public, phasing plans for remediation were divided into five phases over 13 fiscal years. 3) Public Right -of-Way Facilities: The City’s pedestrian facilities in the public right -of-way were assessed for physical barriers to accessibility. 4,260 curb ramps, 85 transit stops, 844 pedestrian signals and 369.59 miles of sidewalk were assessed for compliance with various metrics, including but not limited to: slopes, width, surface roughness, level chan ges, obstructions, and other attributes. The geodatabase has been incorporated into the City’s GIS system and barrier remediation has been prioritized into three phases over a 20-year period.
The City’s Accessibility Coordinator has oversight responsibilit y for implementation of the ADA transition plan, as well as updating the plan and tracking facility and program improvements in conjunction with other City departments. The transition plan will serve as a roadmap for capital improvement and maintenance pro jects, with the schedule providing a framework for future budget planning and allocation of funds for barrier removal. The ADA transition plan will be a living document that will be continually reviewed and updated by staff consistent with the City’s budget cycle to maintain compliance moving forward. The result is a final transition plan that meets the regulatory requirements of the Americans with Disabilities Act of 1990 and paves the way for the City to succeed at making programs, services, and activitie s fully accessible for all residents and visitors in Chino.
Therefore, staff is recommending approval of Resolution No. 2024 -005, for the adoption of the City of Chino ADA Title II Self-Evaluation and Transition Plan.
Attachments: Exhibit A – City of Chino’s ADA Self-Evaluation and Transition Plan Exhibit B – Written Comments Received on Draft Transition Plan Resolution No. 2024-005
226
ADA TITLE II SELF-EVALUATION AND
TRANSITION PLAN
OF
CITY OF CHINO
13220 CENTRAL AVENUE
CHINO, CALIFORNIA 91710
PREPARED BY:
Bureau Veritas
10461 Mill Run Circle, Suite 1100
Owings Mills, Maryland 21117
800.733.0660
www.us.bureauveritas.com
BV CONTACT
:
Michael Cunniff
Program Manager
800.733.0660 x7296214
[email protected]
BV PROJECT
#:
160001.23R000-FNL.206
160001.23R000-PGM.413
DATE OF RE
PORT:
January 30, 2024
ADA TITLE II SEL
F-EVALUATION AND
TRANSITION PLAN
prepared for
City of Chino
13220 Central Avenue
Chino, CA 91710
Lisa Almilli, Accessibility Coordinator
Bureau Veritas
10461 Mill Run Circle, Suite 1100 | Owings Mills, MD 21117 | www.us.bureauveritas.com | p 800.733.0660 227
ADA TITLE II SELF-EVALUATION AND TRANSITION PLAN
CITY OF CHINO BUREAU VERITAS PROJECT: 160001.23R000-FNL.206 www.bureauveritas.com | p 800.733.0660
TABLE OF CONTENTS
1. CERTIFICATION ..................................................................................................................................... 2
2. OVERVIEW OF THE CITY OF CHINO ................................................................................................... 3
3. ACCESSIBILITY REQUIREMENTS ....................................................................................................... 4
3.1 Americans with Disabilities Act .......................................................................................................... 4
3.2 Accessibility in the Public Right-of-Way ............................................................................................ 5
4. REQUIREMENTS FOR A SELF-EVALUATION AND ADA T RANSITION PLAN ................................. 6
5. PUBLIC OUTREACH .............................................................................................................................. 7
5.1 Public Comments .............................................................................................................................. 7
6. SELF-EVALUATION: PROGRAMMATIC AND ADMINISTRATIVE REVIEW ...................................... 8
6.1 Community Services .......................................................................................................................... 8
6.2 Housing ............................................................................................................................................. 10
6.3 Personnel and Internal Policies and Procedures ............................................................................. 10
6.4 Human Resources: Position Descriptions ........................................................................................ 12
6.5 ADA Coordinator .............................................................................................................................. 13
6.6 Notice of the ADA’s Provisions ......................................................................................................... 14
6.7 Grievance Procedures ...................................................................................................................... 14
6.8 General Effective Communications .................................................................................................. 15
6.9 9-1-1 and Emergency Communication Services ............................................................................. 17
6.10 Website Accessibility ...................................................................................................................... 17
6.11 Curb Ramps and Pedestrian Crossing ........................................................................................... 18
6.12 Emergency Management ............................................................................................................... 19
7. SELF-EVALUATION: FACILITY AND PROW ASSESSMENTS .......................................................... 22
7.1 City Facilities..................................................................................................................................... 22
7.2 City PROW Pedestrian Facility ......................................................................................................... 25
7.3 Basis for Probable Costs .................................................................................................................. 27
8. COMPLIANCE STRATEGY ................................................................................................................... 28
9. PHASING AND PRIORITIES ................................................................................................................. 29
9.1 City Facility Phasing and Individual Facility Barrier Priorities ........................................................... 29
9.2 City PROW Barrier Phasing ............................................................................................................. 30
10. CITY OF CHINO FUNDING LEVELS .................................................................................................... 32
11. TRANSITION PLAN COMPONENTS .................................................................................................... 33
11.1 Overview ......................................................................................................................................... 33
11.2 Barriers Summary ........................................................................................................................... 33
11.3 Buildings and Parks Barrier Removal Strategy .............................................................................. 33
11.4 PROW - Sidewalk Barrier Removal Summary ............................................................................... 36
11.5 PROW - Curb Ramp Barrier Removal Summary ........................................................................... 38
11.6 PROW - Bus Stops Barrier Removal Summary ............................................................................. 40
11.7 PROW – Pedestrian Signals Barrier Removal Summary ............................................................... 41
11.8 Schedule and Timeline ................................................................................................................... 43
12. APPENDICES ........................................................................................................................................ 44 001
228
ADA TITLE II SELF-EVALUATION AND TRANSITION PLAN
CITY OF CHINO BUREAU VERITAS PROJECT: 160001.23R000-FNL.206 www.bureauveritas.com | p 800.733.0660
1. C ERTIFICATION
Bureau Veritas has completed a Comprehensive Accessibility Evaluation of the City of Chino properties in San Bernardino County, California, in accordance with the requirements of 28 CFR Part 35, the 2010 ADA Design Standards for Accessible Design, and the State of California Building Code sections related to accessibility.
The conclusions and recommendations presented in this Self-Evaluation and Transition Plan are based on the evaluations of properties under the jurisdiction of the City of Chino, associated documentation related to the properties, and input from the City of Chino staff.
Accessibility evaluations were conducted by Bureau Veritas Project Architects and Project Engineers during site visits to individual properties. Project Architects’ and Engineers’ observations were made during site visits conducted in 2023. Cost estimates for barrier removal are planning level cost estimates based on Bureau Veritas’s experience with similar properties.
In addition, previous ADA assessment data collected by Calabrese Architect from 2017 - 2019 was used to create this Transition Plan.
The assessments were performed at the Client ’s request using methods and procedures consistent with good commercial and customary practice for assessing compliance with the Title II provisions of the Americans with Disabilities Act (ADA) , including the requirements of 28 CFR Part 35, and applicable state requirements. Accessibility barriers in areas which were not readily accessible, and/or may not have been visible, may exist. Individual facility reports describe property conditions at the time that the observations and research were conducted. The individual facility reports are not an engineering evaluation of physical conditions. The Self -Evaluation did not include engineering evaluations or engineering calculations to determine the adequacy of the park or facility’s original design or to determine engineered cost es timates.
The opinions Bureau Veritas expresses in this report were formed utilizing the degree of skill and care ordinarily exercised by any prudent architect or engineer in the same community under similar circumstances. Bureau Veritas assumes no responsibility or liability for the accuracy of the information contained in this report, which has been obtained from the Client or the Client’s representatives, from other interested parties, or from the public domain. The conclusions presented represent Bureau Veritas’s professional judgment based on information obtained during the course of this assignment. The conclusions presented are based on the data provided, observations made, and conditions that existed specifically on the date of the assessments of individual properties.
Bureau Veritas certifies that Bureau Veritas has no undisclosed interest in the subject property, Bureau Veritas’s relationship with the Client is at arms-l ength, and that Bureau Veritas’s employ ment and compensation are not contingent upon the findings or estimated costs to remedy any deficiencies.
This report has been prepared on behalf of and exclusively for the use of the City of Chino for the purposes stated herein.
The purpose for which this report shall be used shall be limited to the use as stated in the contract between the client and Bureau Veritas.
This report, or any of the information contained therein, is not for the use or benefit of, nor may it be relied upon by any other person or entity, for any purpose without the advance written consent of Bureau Veritas. Any reuse or distribution without such consent shall be at the client’s or recipient’s sole risk, without liability to Bureau Veritas .
If you have any questions regarding this report, please contact Michael Cunniff, Program Manager at (800) 766-0660 x 7296214.
Certified by:
Justin Vang, Lead Project Manager, CASp #0845
[email protected]
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2. O VERVIEW OF THE C ITY OF CHINO
The City of Chino was incorporated as a general law City on February 28, 1910. Chino has a separately elected Mayor and four Council members, each elected to overlapping four-year terms. The Mayor and Council appoint the City Manager and City Attorney, with department directors appointed by the City Manager. The Council - Manager form of government allows for democratic participation, representation through City Council, professional implementation, and efficient operation and delivery of services.
Located in San Bern
ardino County, the City of Chino has a total area of 29.7 square miles and is a growing, vibrant community with residential, commercial, and industrial land. The mission statement of the City of Chino is “Together we take pride in providing quality, caring service to our community.” The City is guided by core organizational values that reflect the commitment to excellence in all facets of its operations and services. The City of Chino’s current staffing at the time of this evaluation consists of 565 total employees with 389 full-time and 176 part-time employees.
The City provid
es a full range of services for its citizens, including police services, parks and recreation programs, planning and development, and street maintenance and lighting. It also operates water, sewer, and storm drain utilities and provides other services, such as refuse collection, through outside contracts. 003
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3. ACCESSIBILITY REQUIREMENTS
3.1 Americans w ith Di sabilities A ct
The Americans with Disabilities Act (ADA) of 1990 provides comprehensive, wide-ranging rights and protections to individuals with disabilities in the areas of employment, public accommodations, state and local government services, and telecommunications. Many consider it to be one of the most important civil rights laws since the Civil Rights Act of 1964. The goal of the ADA is to ensure equality of opportunity, full participation, and independent living to all individuals, including those with disabilities; it expressly prohibits all state and local governments and most private businesses from discriminating on the basis of disability. The ADA provides a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities. The ADA includes the definition of a disability, and in 2008, the ADA Amendments Act expanded and better defined the definition of a disability.
The ADA defines a disability, with respect to an individual, in one of three ways: a physical or mental impairment that substantially limits one or more major life activities; a record or history of such impairment; or regarded as having such as an impairment. Major life activities include, but are not limited to, caring for oneself, performing manual tasks, seeing, hearing, eating, sleeping, walking, standing, lifting, bending, speaking, breathing, learning, reading, concentrating, thinking, communicating, and working.
The ADA is divided into five sections, or titles, covering specific areas: Employment (Title I), State and Local Government (Title II), Places of Public Accommodation (Title III), Telecommunication (Title IV), and Miscellaneous Provisions (Title V). This report focuses solely on Title II.
The Department of Justice (DOJ) is responsible for the enforcement of the provisions of the ADA other than employment policy related issues. The DOJ’s regulations implementing Title II of the ADA dictate that local governments and public agencies, such as the City of Chino, must evaluate their services, programs, policies and practices, and identify barriers that may limit accessibility for individuals with disabilities and develop transition plans describing how they will address identified barriers.
In 2010, the DOJ issued revised and expanded ADA regulations. The new regulations revised and updated earlier standards as well as included new standards for various recreational uses such as play equipment, amusement rides, fishing piers, etc. These are collectively called the 2010 ADA Standards for Accessible Design (2010 Standards). These new standards guide all new construction and renovation projects. All facilities and parks have been evaluated and audited using the 2010 Standards.
Generally, Title II of the ADA prohibits discrimination by public entities to access and use of programs, services and activities on the basis of disability. In addition, public agencies must provide program access to all programs of the agency. Program, as used in the phrase “program access”, is defined by the Department of Justice as “programs, services, and activities” of the public agency. Regardles s of their age, facilities providing programs, services, and activities must be maintained and operated to comply with the Americans with Disabilities Act Accessibility Guidelines (ADAAG), and applicable state and local accessibility regulations.
Buildings completed and occupied after January 26, 1992, are required to comply fully with ADAAG. Existing facilities constructed prior to this date are held to the lesser standard of complying to the extent allowed by structural feasibility and the financial resources available, or a reasonable accommodation must be made. However, program access by the public is still required.
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A full explanation of the ADA is located in Appendix A.
3. 2 Accessibility in t he Public R ight -of -Way
As part of the Rehabilitation Act of 1973, the U.S. Access Board, originally known as the Architectural and Transportation Barriers Compliance Board was created with the purpose of promoting equality for individuals with disabilities and developing accessibility guidelines and standards in the built environment.
After the Americans with Disabilities Act was enacted in 1990, the Access Board began developing accessibility guidelines for pedestrian facilities in the public right-of-way. The Board issued proposed guidelines in 1992 followed by interim guidelines in 1994 but was met with numerous public comments that indicated that further research was needed on accessible pedestrian facilities in the public right-of-way.
In 1999, a Federal advisory committee was created to recommend accessibility guidelines in the public right-of- way. After various comments and revisions to draft recommendations, in July 2011, the Access Board initiated the instant rulemaking and issued a Notice of Proposed Rulemaking for Accessibility Guidelines for Public Rights-of- Way. In February 2013, the Board issued a Supplemental Notice of Proposed Rulemaking to include accessibility requirements for shared use paths.
The Board reviewed all public comments carefully, consulted with the Department of Justice and United States Department of Transportation (US DOT), and revised the new guidelines for final publication. The Public Right-of- Way Accessibility Guidelines (PROWAG) final rule came to a halt in January 2017 in response to Executive Order 13771 which required that agencies eliminate two regulations for every new regulation proposed and that total incremental cost of any new regulation and deregulation actions be zero.
In 2021, Executive Order 13772 rescinded Executive Order 13771, and work resumed on the PROWAG rulemaking. The Board published the final rule in the Federal Register on August 8, 2023 with an effective date of September 7, 2023. When the DOJ and US DOT adopt the final guidelines with or without modifications, they will become the minimum design standards enforceable under the ADA for new construction and alterations of pedestrian facilities in the public right-of-way.
Due to a lack of enforceable, technical requirements for accessibility in the public right-of-way, Title II entities have been left to determine on their own how to comply with their obligations under Title II of the ADA. The case of Barden v. City of Sacramento, 292 F.3d 1073 (2002), set a national precedent that required cities and other public entities to make all their public sidewalks accessible to people with disabilities. The United States Courts of Appeal, 9th circuit, decided that sidewalks and intersections constituted a service, program, or activity provided by a public entity, thus should be included in a public entity’s ADA Transition Plan.
Amended in 2004 and 2009, California Government Code, Section 4450, required “all buildings, structures, sidewalks, curbs, and related facilities, constructed in this state by the use of state, county, or municipal funds, or the funds of any political subdivision of the state shall be accessible to and usable by persons with disabilities.” This led to the enactment of the CBC section 1.9, which required all “Publicly funded buildings, structures, sidewalks, curbs, and related facilities shall be accessible to and usable by persons with disabilities” and the public rights-of-way (PROW) being subjected to Chapter 11B of the CBC. 005
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4. REQUIREMENTS FOR A SELF - EVALUATION AND ADA
TRANSITION PLAN
As part of the City of Chino’s effort to comply with Title II of the Americans with Disabilities Act (ADA), the City has performed a comprehensive Citywide Self -Evaluation and developed an ADA Transition Plan that included programs, policies and procedures, public buildings and parks, and public right-of-way facilities. The purpose of this Self-Evaluation and Transition Plan is to plan accessibility compliance for the City of Chino with the requirements of Title II of the ADA and applicable state regulations contained in the accessibility and related chapters of the California Building Code.
This Self-Evaluation includes:
• a review of the City’s current services, policies, and practices • findings and recommendations regarding those policies and practices • the opportunity
to interested persons to participate in the self-evaluati on process through comments and public outreach
• previous
survey data of physical barriers to accessibility performed by Calabrese Architect (2017 - 2019) • field survey data of physical barriers to accessibility at City owned and leased facilities and pedestrian facilities in the public right-of-way performed by Bureau Veritas This Transition Plan includes:
• identified physical barriers to facilities and remediation methods to make the facilities accessible • estimated cost for remediations
• a schedule for barrier removal including barrier removal prioritization • official responsible for implementation of the plan
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5. PUBLIC OUTREACH
5.1 Public Comments
The City of Chino recognizes the importance of public opinion. To provide all interested persons the opportunity to comment on the self-evaluation and transition strategies, the City of Chino has:
1. Announced on th
eir website and in a public meeting that the City is in the process of developing an ADA transition plan.
2. Solicited pub
lic input via online survey from June 8, 2023 – August 22, 2023. See Appendix G for survey.
3. Hosted a communi
ty outreach event on June 23, 2023, 6pm at Chino Summer Nights on City Hall Lawn.
4. Hosted a public
workshop with the City Council on September 12, 2023.
5. The draft ADA Transition Plan was made available for public inspection and comment prior to finalization from December 21, 2023 through January 27, 2024.
The City of Chino maintains a record of persons consulted, comments received, and any further audit or assessment performed based on the comments received and modifications made. These records will be maintained by the ADA Coordinator, Lisa Almilli, and will be made available for public inspection. Lisa Almilli can be reached by email at [email protected], by phone at 909-334-3524, or in person at 13220 Central Avenue, Chino, California 91710.
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6. SELF -EVALUATION : PROGRAMMATIC AND
ADMINISTRATIVE REVIEW
Program access und
er Title II of the ADA is required for public entities in all of their services, policies, and practices. Public entities shall modify any such services, policies and practices to meet the requirements of 28 CFR Part 35. An evaluation of the City's current programmatic and administrative requirements was completed with recommendations for modifications. The City of Chino is implementing modifications for non- structural program access immediately to be in compliance with the 28 CFR 35.105. This action plan will correct all deficiencies noted and create established policies and practices for the City to follow.
6.1 Community Services
Requirement:
Programs and serv
ices provided by the City of Chino must not discriminate against individuals with disabilities.
This extends to providing programs (such as exercise, recreational, swimming, etc.) in an integrated setting.
Providing segregated/separate programs for individuals with disabilities is not acceptable. Additionally, programs that have presentations and use audio/amplified communication (i.e., microphones) need to accommodate individuals with hearing disabilities.
Findings:
The City of Chin
o does not have a policy/procedure in place that speaks to accessibility for special events. This document should provide the basis of ADA requirements to where all special events are held.
The City of Chin
o does not have an accessibility page on their website that provides a list of all accessible features at the facilities, including parking, playgrounds, restrooms, and picnic shelters.
The City of Chino has a policy/procedure that provides staff with training in supporting individuals of all abilities in all programming where they meet prerequisite requirements with or without reasonable accommodation.
The City of Chino has policies regarding the use of service animals and wheelchairs and manually powered mobility aids.
The City of Chino does not provide a statement on their website under each program, service, and activity that accommodation can be provided.
The City of Chino does not have a preventative maintenance program to maintain accessible features at all facilities.
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Recommendations:
• The following are recommended for policies/procedures for accessibility for special events. o It is recommended that the contact information of a knowledgeable person to respond to questions regardi
ng disabilities be included in the printed material for the events. o It is recommended to include protocols to staff about the inquiry of a service animal:
Staff may only ask two questions.
• Is the dog a service animal required because of a disability? • What
work or task has the dog been trained to perform?
Staff
cannot ask about the person’s disability, require medical documentation, require a special
ID or training documentation for the dog.
Staff
cannot ask the dog to demonstrate its ability to perform the work or task o It is recommended to include a provision to work with vendors to ensure people with disabilities will have comparabl
e access to food, drinks, merchandise, or services offered. o It
is recommended to include a provision that all staff and volunteers should have a basic awareness of and sensitivity to disability issues. Staff should understand that people with disabilities
expect to be treated like all other event participants. o It is recommended to include a provision to ensure events provide compliant dining/work surfaces, if
provided.
o It is recommended to include a provision that event holders should provide maintenance of accessibl
e features including placement of temporary signs/trash receptacles/and other portable amenities
to not obstruct required clearances.
• For
any activity taking place in a swimming pool, ensure that the pool has a pool lift in accordance with the 2010
ADA Standards for Accessible Design.
• All notifications (written/print, website, posters, etc.) should state: “if you need an accommodation in order t
o participate in this program (wheelchair access, sign language interpreter, written materials in alternate format) please contact…….”
• If a program has a fee assi
gned to it and an individual with a disability requires his own personal assistant to participate, it is advised that the assistant not be charged an admission fee. The City of Chino is not required to provide personal assistance for an individual with a disability. 009
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• Information about the current accessibility of facilities where programs, servic es and activities take place needs to be coordinated with the offices who operate the programs and services. If an applicant or participant needs to be accommodated, it may require moving the program to an accessible location or the City of Chino employee must meet the resident at an accessible location within the variety of City facilities.
• Furniture placement throughout the facilities creates barriers to access. Maintenance of accessible feature policy shall be adopted to ensure accessibility of facilities.
6.2 Housing
Requirements:
Residential fac
ilities with residential dwelling units shall comply with Section 233 and with the technical and scoping requirements in Chapters 1 through 10 of the 2010 ADA Standards for Accessible Design. These facilities may also be subject to the requirements of the Fair Housing Act (FHA), Section 504 of the Rehabilitation Act of 1973, as amended and/or The US Department of Housing and Urban Development (HUD).
Findings:
• The City of Chino has
a robust housing plan to include senior, low, and moderate-income, and persons with disabilities rental programs as well as home buyer’s assistance programs. Eligibility is income based. • All applicat
ions are submitted online. However, many of the materials associated are provided as PDF’s, which are not an accessible format for individuals with visual disabilities who use screen readers. • Additionally,
information regarding reasonable accommodation policies and procedures (i.e., modifications to a unit, allowing a tenant to have an emotional support animal and other disability-related issues) was not found in the materials.
Recommendations:
• It is recommen
ded that all housing applications be provided in an alternative format such as large print, Braille, audiotape, computer disk, pictorial signage, etc. for individuals with disabilities. • It is recommended that
reasonable accommodation policies and procedures are put in place by the city and that these policies and procedures are available for potential and current tenants.
6.3 Personnel and Internal Policies and Procedures
Requirements:
No qualified individual with a disability shall, on the basis of disability, be subjected to discrimination in employment under any service, program, or activity conducted by a public entity. 010
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Findings:
The City of Chi
no has very extensive and thorough policies ranging from administrative, personnel, rules and regulations, and other miscellaneous categories. Key administrative policies reviewed include:
• Policy Against Harassment: The policy is thorough and lists all forms of harassment including, basis of political opinions and affiliations, race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, marital status, gender, age, sexual orientation, denial of family and medical care leave, or pregnancy disability. Compliant procedure and disciplinary actions are outlined. • Alcohol and Substance Abuse: The policy details requirements related to use of controlled substances while on City property or when working off property. Disciplinary policies are thoroughly detailed, and the Employee Assistance Program (EAP) is described.
• Tobacco-Free Workplace: The policy states that smoking is prohibited in all City buildings. Smoking is allowed during break and lunch periods outside of City buildings. • Workplace Security: The policy provides a thorough analysis of what constitutes workplace violence (ranging from threats to assault), and the disciplinary actions which may result. The policy does not address the issue of individuals experiencing symptoms of a mental illness or emotional disturbance that may affect their behavior.
• Non-Discrimination: The policy is direct, concise, and adequate for compliance. • Workers Compensation: The policy addresses returning to work from a work-related (worker’s compensation) injury, returning from a temporary disability, and those workers who may have a permanent disability. The majority of the policy is related to worker’s compensation and short -term light duty; however, permanent disability terminology is mixed into the text. • Long-Term Disability Coverage: The policy addresses partial salary continuation and benefits offered by the city.
• Pregnancy Disability Leave: The policy addresses unpaid leave of absence granted to employees who are temporarily unable to work due to disability related to pregnancy, childbirth, or related medical conditions.
• Resolution of Complaints and Grievances: The policy speaks to work-related concerns and gives steps to take to resolve complaints and grievances. Information regarding ADA concerns is not provided. • Family Medical Leave Act (FMLA): The City has an extensive policy on FMLA. • Personnel Files: The City does not have in writing a policy that all medical and accommodation information is kept separate from the employee’s personnel file and kept confidential.
The City of Chi
no does not have any written policies/procedures on ADA Grievances for employees covered under Title I of the ADA.
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The City of Chi
no does not have a written policy/procedures on reasonable accommodation for employees covered under Title I of the ADA.
The City of Chi
no does not have a written policy on short-term disability.
Recommendations:
• It is recomm
ended that the disability policies for short -term disabilities be developed. Careful use of terms such as “reasonable accommodation” should be utilized in discussions of employees with permanent disabilities. Such terms may not necessarily be applied to employees returning to work from worker’s compensation or a short-term disability.
• It is important
to note in all documentation that all medical and accommodation information is kept separate from the employee’s personnel file and kept confidential. • The City of Chi
no should develop policies/procedures on grievances regarding ADA for employees covered under Title I of the ADA.
• The City of Chi
no should develop reasonable accommodation and short-term disability policies/procedures.
6.4 Human Resources: Position Descriptions
Requirements:
Title I of the ADA prohibits employers from discriminating against qualified individuals with disabilities in job application procedures, hiring, firing, advancement compensation, job training, and other terms, conditions, and privileges of employment. The ADA covers employers with 15 or more employees and includes State and local governments. No qualified individual with a disability shall, on the basis of disability, be subjected to discrimination in employment under any service, program, or activity conducted by a public entity.
Findings:
Several posit
ion descriptions were reviewed.
Accountant
Ass
istant Project Coordinator
Clerk Typist I
Crime Analyst
Engineering Technician
Equipment Mechanic
Job descriptio
ns are separated out by essential job functions.
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All job descriptions provide a “Physical Profile” and “Physical Requirements” section that provides approximation of frequency of the work and work condition.
All job descri
ptions use inclusive language.
All job descri
ptions do not include an Equal Employment Opportunity (EEO) statement.
All job descri
ptions do not provide contact information for accommodation requests.
All job descri
ptions do not include a disclaimer language to remind employees/applicants that the description is subject to change.
Recommendations:
• Job descriptions shall add language for reasonable accommodations for s pecific job requirements. For example, if a job requires moving heavy objec ts, add “with accommodations upon request” at the end of the statement. It is also best practice to include language that “supervisors may assign additional duties or requirements” so applicants know they can safely apply regardless of disability status. • It is recommended that disclaimer language be included in all job descriptions to remind employees/applicants that the description is subject to change. • Provide contact information for accommodation requests during the hiring process. • It is recommended that an Equal Employment Opportunity (EEO) statement be added to all job descriptions.
6. 5 ADA Coordinator
Requirements:
Title II al
so requires a designated accessibility coordinator to ensure the resolution of complaints and by inference, an employee or employees who will coordinate removal of barriers. A public entity that employs 50 or more persons shall designate at least one employee to coordinate its efforts to comply with and carry out its responsibilities under this part, including any investigation of any complaint communicated to it, alleging its noncompliance with this part, or alleging any actions that would be prohibited by this part. The public entity shall make available to all interested individuals the name, office address, and telephone number of the employee or employees designated pursuant to this paragraph.
Findings:
The City of Chin
o has an ADA Coordinator who investigates all complaints alleging that the government does not comply with the ADA.
The ADA Coordina
tor has the expertise and time necessary to coordinate the efforts to comply with the ADA.
The City of Chin
o makes the name of the ADA coordinator available on their website. 013
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All the roles
and responsibilities of the ADA Coordinator are provided.
A standardiz
ed investigation into all complaints is provided.
Recommendations:
• No recommendation
.
6.6 Notice of the ADA’s Provisions
Requirements:
An ADA Public Notice is required by all state and local governments covered by Title II, even entities with less than 50 employees. The target audience for the notice includes everyone who interacts with or would potentially interact with the Title II entity. The notice should include relevant information regarding Title II of the ADA, and how it applies to programs, services, activities of the public entity, and the contact information of the ADA Coordinator. The head of the public entity shall determine the most effective way of providing the public notice and provide the information on an ongoing basis. Information must be accessible to all and available in alternative formats (recording, radio announcement, large print, Braille, HTML format) Findings:
The City of Chi
no adopted an ADA public notice similar to that of the DOJ recommendation. See Appendix B for public notice.
The City of Chi
no posts the ADA public notice on their website.
Recommendations:
• The City of Ch
ino should establish a policy to inform people of their protection of the ADA in public locations and make the notice available in alternate formats.
6.7 Grievance Procedures
Requirements:
Title II o
f the Americans with Disabilities Act (ADA) requires government entities to establish a complaint procedure for both the public and employees. A public entity that employs 50 or more persons shall adopt and publish grievance procedures providing for prompt and equitable resolution of complaints alleging any action that would be prohibited by the ADA. The complaint procedure must include an accessible method of filing an accessibility complaint, such as a grievance procedure and grievance form posted on the city website. 014
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Findings:
The City of Chino adopted a grievance procedure similar to the DOJ’s recommendation. See Appendix C for grievance procedure.
The grievance procedure is posted on the city’s website.
A grievance form is posted on the city’s website.
Recommendations:
• E
stablish a policy to provide the grievance procedure in alternate formats. • D
istribute grievance procedures to all agency heads.
• P
ost grievance procedure copies in public spaces.
• P
rovide policy to update procedure and contact information as necessary.
6.8 General Effective Communications
Requirements:
T
itle II of the ADA requires that all state and local government take steps to ensure their communications with people with disabilities are as effective as communications with others. This requirement is referred to as “effective communication” and is required except where a state or local government can show that providing effective communication would fundamentally alter the nature of the service or program in question or would result in an undue financial and administrative burden. Effective communication applies to all members of the public with a disability, including job applicants, program participants, people who contact the state or local government seeking information about programs, services, or activities.
F
indings:
T
he City of Chino does not have a written policy and procedures in place to deal with requests from the general public for sign language, oral, cued speech interpreters.
T
he City of Chino does not have employees who are qualified interpreters but does have arrangements with one or more vendors to provide interpreting services when needed.
T
he City of Chino does not have a written policy or procedure to deal with requests from the general public for documents in Braille, large print, audio, recording, and accessible electronic format.
T
he City of Chino does not have a written policy or procedure to deal with requests from the general public for notetakers, computer-assisted real- time transcription services, and other auxiliary aids. 015
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The City of Chino does not have equipment or arrangements with vendors to provide written materials in alternative formats.
The City of Chino does not have a dedicated text telephone number for the public for all departments.
Reco
mmendations:
• Develop policy to include information on interpreter:
o time required to obtain interpreter
o statement that a family member or companion of deaf persons shall not be reques ted to serve as sign language interpreter.
o statement that a person with a hearing impairment shall not be charged for the cost of the interpreter o statement
of when a request for an interpreter is denied based on undue financial and administrative burden and that the individual with a disability will receive the benefits or services provided
• Develop policies
and procedures to provide auxiliary aids and services.
• Train employees
so they know the policies and appropriate procedures to follow when they receive a request for interpreter or auxiliary aids.
• Make policy
and procedures on the provision of interpreters/auxiliary aids available to employees in all departments
who face the public.
• Make arrangements
with vendors to provide written materials in alternate formats (e.g., Braille, large print, audio format,
electronic format).
• Publish the City’s effective communication policy on the City’s website in an accessible format. • Solicit feedback from the community who have different disabilities on the effectiveness of the communication policy.
• Where the City of Chino communicates by telephone with applicants and beneficiaries, text telephones (TTYs) or equally effective telecommunications systems shall be used to communicate with individuals who are deaf
or hard of hearing or have speech impairments.
• Provide writt
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6.9 9-1- 1 and Emergency Communication Services
Requirements:
The ADA requires that all Public Safety Answering Points (PSAPs) provide direct and equal access to their services for people with disabilities who use teletypewriters (TTYs). PSAPs must directly receive TTY calls without relying on an outside relay service or third-party services. Telephone emergency services provided for TTY users must be as effective as those provided for people who make voice calls. All basic emergency services provided by public safety agencies are covered, including police, fire, and ambulance services. Direct, equal access must be provided to all services included in the system.
Findings:
The City of Chin
o provides TTY and TTY-compatible equipment and procedures to maintain the equipment.
The City of Chin
o provides TTY users with equal access to other users including equal response time, quality of service, and hours of operations.
The City of Chin
o call takers respond to silent calls by querying the line with TTY.
The City of Chin
o makes TTY training mandatory and provides refresher training.
The City of Chin
o does not test their emergency services to ensure equal access for people using TTY.
Recommendations:
• Conduct unannounce
d tests to all call- taking positions using both silent, open line calls and calls transmitting TTY tones.
• Keep record of
results of all test calls including date and time of each call, identification of the call -taking position, whether the call was silent or transmitted tones, whether the caller received a TTY response and the content of the response, the time elapsed and the number of rings from the initiation of the TTY call until the call taker response by TTY, and whether the call was processed according to the City’s standard operating procedures.
6.10 Website Accessibility
Requirements:
The Department of Justice (DOJ) has stated, as they have in the past with other elements, spaces, or technologies for which there are no technical accessibility specifications, that the absence of a technical standard does not “serve as a basis for noncompliance” with the ADA’s general obligation to ensure equal access to goods and services; rather, it means that entities have flexibility in how to facilitate that access. There are standards and guidelines that can help web developers create and maintain accessible websites. For example, the Web Content Accessibility Guidelines (WCAG) developed by the global Web Accessibility Initiative (WAI), which is part of the 017
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World Wide Web Consortium, the main international standards organization for the Internet, have long been available, and the DOJ has often referred to these guidelines as a way of measuring the accessibility of websites.
Findings:
The City of Chino has performed an extensive analysis of the City’s website for accessibility.
The City of Chino has an accessibility policy posted on their website but does not include specific steps and timeframes.
The City of Chino does not invite people with disabilities to test the City’s webpages.
Recommendations:
• A
thorough review for ADA compliance has been performed. Results can be found in Appendix E . • I
nclude specific steps and time frames to the existing website accessibility statement. • P
eriodically invite people with a variety of disabilities to test the City’s webpages for accessibility and eas e of
use.
• I
t is recommended that in-house staff and contractor staff receive copies of the Department of Justice’s technical assistance document “Accessibility of State and Local government Websites to People wit h D
isabilities” provided in Appendix D.
6.11 Curb Ramps and Pedestrian Crossing
Requirements:
Title II of the ADA requires State and local governments to make pedestrian crossings accessible to people with disabilities by providing curb ramps. This requirement applies if your state or local government has responsibility or authority over highways, streets, roads, pedestrian crossing, or walkways. Some public entities have extensive responsibilities for the street, roads, sidewalk, and pedestrian crossing in their area, but most public entities have limited responsibility for them.
F
indings:
T
he City of Chino has adopted their “Policy on Accessible Pedestrian Facilities”. The policy has technical requirements on curb ramps, pedestrian street crossings, and sidewalks. The policy also requires designers to specify measurements more than the minimum and less than the maximum requirements.
T
he City of Chino does not have written procedures used to evaluate requests for installation of, or modification to curb ramps.
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Recommendations:
• Provi
de a curb ramp request form on the City’s website.
• Ask for i
nput from people with disabilities to determine priority of curb ramp remediation. • Ensure
all curb ramps are upgraded at pedestrian crossings and roadway alterations since 1992.
6.12 Emergency Management
Requirements:
One of the primary responsibilities of state and local governments is to protect residents and visitors from harm, including assistance in preparing for, responding to, and recovering from emergencies and disasters. State and local governments must comply with Title II of the ADA in the emergency- and disaster-related programs, services, and activities they provide. This requirement applies to programs, services, and activities provided directly by state and local governments as well as those provided through third parties, such as the American Red Cross, private nonprofit organizations, and religious entities. Under Title II of the ADA, emergency programs, services, activities, and facilities must be accessible to people with disabilities and generally may not use eligibility criteria that screen out or tend to screen out people with disabilities. The ADA also requires making reasonable modifications to policies, practices, and procedures when necessary to avoid discrimination against a person with a disability and taking the steps necessary to ensure effective communication with people with disabilities. The ADA generally does not require state or local emergency management programs to take actions that would fundamentally alter the nature of a program, service, or activity or impose undue financial and administrative burdens.
Find
ings:
The Cit
y of Chino’s Emergency Operations Plan was last updated in 2014. The city is developing a Mass Care & Sheltering Plan. Most of the procedures/policies in this plan offer accessibility features to ensure emergency programs, services, and activities are accessible to people with disabilities.
The Cit
y of Chino has an agreement with Red Cross for sheltering, but the agreement does not address ADA requirements.
The Cit
y of Chino does not have written procedures to regularly seek and use input from persons with a variety of disabilities and organizations with expertise in disabilities in all phases of emergency planning.
The Cit
y of Chino does not have written procedures to ensure that their community evacuation plan enables people with a variety of disabilities to safely self-evacuate and, for those who cannot self-evacuate, to receive assistance.
The Cit
y of Chino does not have policy/procedures to train shelter staff and volunteers with site- specific instructions for providing people with disabilities access to all services at emergency shelters. 019
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The City of Chino does not have a written policy or procedure to ensure that facilities used as a shelter in the future be surveyed for accessibility and have barriers to access removed.
The City of Chin
o does not have supplies of informational materials routinely handed out at emergency shelters available in alternative formats (Braille, large print) for people who are blind or have low vision.
The City of Chin
o does not provide “stress-relief” zones at any emergency shelters.
The City of Chin
o does not provide TTYs at all emergency shelters.
The City of Chin
o allows for service animals at emergency shelters but does not have a policy to allow people to take their animals outside for relief without unnecessary delays during security screening.
The City of Chin
o does not have back-up generators or a way to keep medication refrigerated.
The City of Chin
o emergency management plan does not include a way for people with disabilities to request and receive durable medical equipment and medication while in shelter.
The City of Chin
o does not have policies to provide immediate access to food and refrigerated medications for shelter residents and volunteers.
The City of Chin
o does not have policies and procedures to ensure medical and social services and other benefit programs are accessible to people with disabilities.
Recommendations:
• Ensure third party organizations contrac ted or arranged to help with emergency preparedness or management commit to compliance with the requirements of Title II of the ADA in formalized agreements. • Seek and use input from people with different types of disabilities and organizations with expertise on disability issues regarding all phases of the emergency management plan. • Adopt policies to ens ure people with disabilities, including those who have mobility, vision, hearing, cognitive, and psychiatric disabilities, can safely self-evacuate or be evacuated by others. • Consider creating voluntary, confidential registries of people with disabilities who may need individualized notification, evacuation assistance, or transportation. Establis h procedures to ensure the registries are voluntary and guarantee confidentiality, and include a process to update information in the registry. • Publicize the optional voluntary registries, including outreach to people with disabilities, and organizations with expertise on dis ability issues. Outreach should explain the purpose of the regis tries and emphasize the confidential nature of the registry.
• Establish policies and procedures to ensure facilities considered as possible emergency shelters are surveyed and that barriers to access are removed before facilities are designated as emergency shelters. 020
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• Adopt procedures to provide effective communication for people who are deaf or have low vision. • If space allows,
offer low-stimulation “stress-relief zones”. Adopt policies and procedures to give priority to people whose disabilities are aggravated by stress.
• Adopt policies
to provide TTYs at all emergency shelters.
• Modify “servi
ce animal” policies to allow people with disabilities to take their animals outside for relief without unnecessary delays for screening upon re-entry.
• Ensure shelters
have back-up generators and a way to keep medication refrigerated. These shelters shall give priority to people whose disabilities require access to electricity and refrigeration. Routinely notify the public about the location of shelters with these features. • Modify kitchen
-access polices to allow residents and volunteers whose disabilities may require it can obtain immediate access to food and refrigerated medication. In planning, ensure that at least some kinds of foods and beverages are available for people with dietary restrictions. • Establish p
olicies and procedures to ensure medical, social service, and other benefit programs are accessible to people with disabilities.
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7. SELF -EVALUATION: FACILITY AND PROW ASSESSMENTS
A public entity shall evaluate all exi sting programs and facilities to ensure they are readily available to and usable by people with disabilities. This includes buildings, parks, and public right-of-way pedestrian facilities.
Assessments were completed not only for buildings and facilities that were existing prior to the enforcement date of January 26, 1992, but also buildings and facilities that were constructed or altered after this date. These new programs and facilities were required to comply with the standards at the time of construction or alteration, however, the City selected to survey these facilities to note any existing deficiencies to be able to take corrective action and to ensure regulatory compliance.
7.1 Cit y F acilities
The table below lists the locations of all city buildings and parks where programs, services, and activities are provided by the City of Chino.
FACILITY ADDRESS
7th Street Park 7th Street/Riverside Drive, Chino, CA 91710 7th Street Theater 13123 7th Street, Chino, CA 91710
Aguiar Square 13191 6th Street, Chino, CA 91710
Ayala Park 14225 Central Avenue, Chino, CA 91710
Ayala Park Operations Center 5575 Edison Avenue, Chino, CA 91710 Carolyn Owens Centennial Square 12732 Central Avenue, Chino, CA 91710 Carolyn Owens Community Center 13201 Central Avenue, Chino, CA 91710 Central Park 13219 Central Avenue, Chino, CA 91710
Chaffey College Business Office 13160 7th Street, Chino, CA 91710 Chaffey College IT Center 13170 7th Street, Chino, CA 91710 Chaffey College/Chino Center 13106 Central Avenue, Chino, CA 91710 Chino Branch Library 13180 Central Avenue, Chino, CA 91710 Chino Community Garden 5976 Riverside Drive, Chino, CA 91710 City Hall 13220 Central Avenue, Chino, CA 91710
Classics Park 14212 Haverford Street, Chino, CA 91710
Community Building 5443 B Street, Chino, CA 91710
Community Building Park 5443 B Street, Chino, CA 91710
Community Garden 5136 D Street, Chino, CA 91710
Constellation Park 6903 Eucalyptus Avenue, Chino, CA 91710 Cypress Trails Park 6571 Schaefer Avenue, Chino, CA 91710 Discovery Park 16461 Discovery Park Avenue, Chino, CA 91710 Energy Park 14209 Regis Street, Chino, CA 91710
Evergreen Park 8200 Garden Gate Street, Chino, CA 91708 Family Services Center 13271 Central Avenue, Chino, CA 91710 Fire Station #1 & Training Center Facility 5078 Schaefer Avenue, Chino, CA 91710 Fire Station #5 12220 Ramona Avenue, Chino, CA 91710
Fire Station #63 75500 Kimball Avenue, Chino, CA 91708
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Fire Station #7 5980 Riverside Drive, Chino, CA 91710
Forest Park 8706 Bridle Path, Chino, CA 91708
Founders Park 8151 West Preserve Loop, Chino, CA 91708
Gallery Park 14484 San Antonio Avenue, Chino, CA 91710
Garden Park 16001 Huntington Garden Avenue, Chino, CA 91708 Golden Tree Park 7815 Meridian Street, Chino, CA 91708
Gray Building/Chamber of Commerce 13150 7th Street, Chino, CA 91710 Harvest Park 14424 Temple Avenue, Chino, CA 91710
Heritage Park 4250 Chino Avenue, Chino, CA 91710
Hidden Hallow 15784 Canopy Avenue, Chino, CA 91708
Inspiration Park 6540 Wheaton Street, Chino, CA 91710
Liberty Park 11860 Telephone Avenue, Chino, CA 91710
Liberty Park Recreation Center 11860 Telephone Avenue, Chino, CA 91710 Lotus Park 6388 Merrimack Street, Chino, CA 91710
McLeod Park 12550 Carissa Avenue, Chino, CA 91710
Meridian Park - North 8075 Moonspinner Street, Chino, CA 91708 Meridian Park - South 8077 Moonspinner Street, Chino, CA 91708 Monte Vista Park 13196 Monte Vista Avenue, Chino, CA 91710 Monte Vista Park Recreation Center/Teen Center 13196 Monte Vista Avenue, Chino, CA 91710 Mountain View Park 13351 Mountain Avenue, Chino, CA 91710 Mulberry Park 15737 Edgewood Street, Chino, CA 91708
Nature Retreat Park 15846 Rincon Meadows Avenue, Chino, CA 91708 Neighborhood Activity Center (NAC) 5201 D Street, Chino, CA 91710 Oak Tree Square Park 5112 Riverside Avenue, Chino, CA 91710 Old Schoolhouse Museum 5493 B Street, Chino, CA 91710
Olympic Park 6310 Southwestern Street, Chino, CA 91710
Owen's Bistro 5210 D Street, Chino, CA 91710
Police Department 5450 Guardian Way, Chino, CA 91710
Preserve Community Center 15800 Main Street, Chino, CA 91710 Public Works Services Center 5050 Schaefer Avenue, Chino, CA 91710 Sebring Park 12379 Sycamore Avenue, Chino, CA 91710
Secret Garden Park 15779 Starfighter Avenue, Chino, CA 91708 Senior Center 13170 Central Avenue, Chino, CA 91710
Shady Grove Park 6776 Chino Avenue, Chino, CA 91710
Symphony Park 14395 Haverford Avenue, Chino, CA 91710
Villa Park 13513 3rd Street, Chino, CA 91710
Walnut Park 4600 Walnut Avenue, Chino, CA 91710
Water Environmental Building 13179 & 13191 9th Street, Chino, CA 91710 Youth Museum 13191 6th Street, Chino, CA 91710
A full list of programs and services currently provided by the City of Chino is provided in Appendix H. 023
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The scope of the individual assessments comprised of the exterior features/amenities of the site and the interior of the buildings on site. Exterior elements assessed include accessible parking and exterior accessible pedestrian paths of travel to and from all amenities and features provided at each site. Interior spaces consist of the common corridors, public restrooms, conference rooms, offices, and other interior elements along the common path of travel, such as water fountains.
A Bureau Veritas Subject Matter Expert visited each property within the City of Chino to evaluate the facilities in accordance with the ADA and State of California Building Code and assess the existing property improvements’ compliance with the Title II provisions of the Americans with Disabilities Act (ADA) and applicable state requirements.
The field observer conducted a thorough review of the facility to observe and identify barriers to accessibility and formulate recommendations to remedy the physical barriers. As a part of the review, the field observer met with a property representative with specific knowledge of the facility to gain a clear understanding of overall features, public use patterns, and relevant historical data. All features of the property are subject to observation, which includes but is not limited to parking lots, sidewalks, access ramps, and all common areas accessible to the public, as well as employee areas.
During the site walk-through, the field observer followed a Survey Form that meets or exceeds the current ADAAG format and utilized a digital level, measuring tape, pressure gauge, and digital camera. The field observer identified and prioritized any existing improvements not in accordance with the applicable ADA requirements in the order of preference as set out by the DOJ in general categories and refined by Bureau Veritas.
The Bureau Veritas team assessed exterior and interior in order to identify existing conditions that are not in accordance with the applicable regulations. Examples of elements required to be accessible are:
Parking- adequacy as to automobile number, van accessible number, signage, and markings Parking and passenger loading zones
Accessible routes: sidewalks and paths, interior routes Space allowance and ranges
Protruding objects
Ground and floor surfaces
Curb and other ramps; size, distance, slope, rails, and surface finishes Exterior and interior common stairs
Platform lifts (wheelchair lifts)
Entrances and exits to common areas and employee areas Handrails and grab bars
Alarms (visual and audible) and warnings
Signage, Braille, and visual
Switches and outlets
Individual assessment reports for each property surveyed included:
Summary of Findings for all amenity features (parking stalls, curb ramps, paths of travel, etc .) Individually recorded barriers
Digital photos of observed deficiencies and representative photos of elements observed to be in compliance Geocode GPS references for the location of observed deficiencies Applicable ADA and State of California regulatory references Recommendations for viable corrective measures necessary to comply with regulations Planning level cost estimates for each barrier
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Assessment r
esults were tabulated into an ADA database using AssetCALC ™, an online interactive database created by Bureau Veritas to manage ADA and state accessibility code information. The AssetCALC ™ asset management database used by Bureau Veritas establishes an online database in www.Assetcalc.net, which is used to compile records of all deficiencies and accessibility barriers, store photos, and documents related to the individual facilities, and create reports. AssetCALC™ provides the ability to list, prioritize, query, and track accessibility barrier removals. Cost data in the database is calculated using rounding. Any minor discrepancies in the costs shown in this report are the result of rounding.
7. 2 City PROW Pedestrian Facility
As part of the City of Chino’s effort to comply with Title II of the ADA, the City’s pedestrian facilities in the public right-of-way were evaluated for ADA compliance using the proposed PROWAG and applicable state and local accessibility regulations. 4,260 curb ramps, 85 transit stops, 844 pedestrian signals, and 369.59 miles of sidewalk were assessed for physical barriers to accessibility from April 2023 to August 2023. The figure below displays all areas evaluated as part of the City owned public right-of-way. The full sidewalk and curb ramp evaluation maps are provided in Appendix F.
Map View of C
ity PROW Facility
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Sidewalk data was collected using pathVu’s “pathMet” sidewalk profiler, which was developed for sidewalk ADA assessments. pathMet is a manually propelled, multi-sensor, stroller-type profiling tool. It uses GPS and high- resolution cameras, lasers, and sensors to measure ADA compliance of sidewalks including cross slope, running slope, surface roughness, clear width of sidewalks, protruding hazards, and level changes. Deviations from the required ADA standards and other applicable guidelines pertaining to PROW are identified using detailed information on slopes and surface variations. A comprehensive data set has been provided to the City for inclusion into the City’s existing GIS system.
C
urb ramps were assessed using pathVU’s “curbMet” assessment tool. Data collected included: running slope, cross slope, width and length dimensions, flare information, the presence of detectable warnings , damages, obstructions, landing slopes, as well as several other attributes. The internal data collection checklist is based on ADA and the California Building Code requirements as well as the Public Right of Way Accessibility Guidelines (PROWAG) recommendations. A comprehensive data set has been provided to the City for inclusion into the City’s existing GIS system.
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7.3 Basis for P robable Costs
The estimates for the repair and capital reserves items not ed within this report ar e summarized in Sectio n 11.2.
Individual observation details for City facilities are provided in Appendix J.
The estimates are based on invoice or bid documents provided either by the Owner/facility and cons truction costs developed by construction res ources such as R.S. Means and Marshall & Swift, Bureau Veritas’s experienc e with past costs for similar properties, city cost indexes, and assumptions regarding future economic conditions.
Typically, barrier remov al allowances are based upon the removal of the specific element being evaluated (for example, parking stalls, curb ramps, ramps). Grading plans based on field s urveys using land s urveyor instrumentation could result in significantly different material quantities and subsequent higher project c osts.
Bureau Veritas has no control ov er the final scope of work, pricing methods, and c osts associated with a contractor constructing the project. The opinion of probable costs within this report cannot guarantee that the costs will accurately reflect the actual bids for construction. 027
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8. COMPLIANCE STRATEGY
The proposed strategy for ADA compliance is a multi-phase approach for facility access as well as programmatic access. The goal of this strategy is to ensure that the programs, services, and opportunities offered by the City of Chino are accessible to the citizens of the City of Chino community, regardless of abilities, yet provide a realistic plan for barrier removal, which is within the fiscal capabilities of the City of Chino.
The provision of facility access is proposed to be based on a park/facility level, with the initial focus on the highest use properties. As its foundation, the proposed strategy is to ensure amenities which are in highest demand are accessible, subject to various limitations such as technically infeasible conditions and undue financial and administrative burdens. The strategy takes into account numerous factors such as population density, usage levels, amenity uniqueness, and other factors. This strategy will enable the best use of available funds to provide the optimal facility access to the City’s programs for all citizens.
Programmatic acc
ess will be an ongoing effort. The City of Chino will initiate efforts to improve facility access, develop, and expand its review of its many programs with a focus on policy initiatives, inclusion, and reasonable accommodation needs. Not all structural barriers must be removed, as long as the disabled community is accommodated, and the unique programs, facilities, and services of the city are made available for disabled users. Selected recurring amenities will be made barrier-free, so that at least one of each type of amenity is accessible.
Additionally
, the City will develop a maintenance program to ensure all accessible features in facilities remain compliant over time. This program will maintain the accessibility requirements of elements as they are replaced or improved at buildings, parks and within the public right-of-way. It will also be a way to ensure any new facilities to the City comply with the requirements when they are being maintained or improved.
The level of fund
ing is expected to continue at the same level going forward. Therefore, the majority of barrier removal is not anticipated to be funded as a separate initiative, but rather as part of larger capital projects. Barrier removal must be accomplished in phases, as funding becomes available. 028
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9. PHASING AND PRIORITIES
9.1 City Facility Phasing and Individual Facil ity Barrier Priorit ies With feedback from the public during development of the Transition Plan and according to facility usage levels, priority groupings of facilities were identified to guide the barrier removal work. Facility usage rates were primarily determined by the number of amenities, services, and programs available at a facility and general visual observation by City staff. Phasing plans based on priorities are:
• P
hase One (Fiscal Years 2024 – 2029) - Ayala Park, Ayala Park Operations Center, Carolyn Owens Community Center, City Hall, Chaffey College Business Office, Chaffey College IT Center, Chaffey College/Chino Center, Chino Branch Library, Community Building, Heritage Park, Mountain View Park, F
ounders Park, Gray Building, Preserve Community Center
• P
hase Two (Fiscal Years 2028 – 2031) - 7th Street Theater, Aguiar Square, Carolyn Owens Centennial Square, Community Garden on Riverside Drive, Community Garden on D Street, Family Services Center, Neighborhood Activity Center, Old School House Museum, Olympic Park, Owen’s Bistro, Senior Center, Villa Park, Water Environmental Building, Youth Museum
• P
hase Three (Fiscal Years 2030 – 2033) – Parks with Multiple Programs and Amenities • P
hase Four (Fiscal Years 2032 – 2035) – Parks with Some Programs and Amenities • P
hase Five (Fiscal Years 2034 – 2037) – Fire Stations, Police Department, Public Works Service Center T
he following priority levels have been used to assign priorities to barriers within each property and facility.
Priority 1: Path of Travel-
Accessible Van Parking – Access to a public facility begins with accessible parking. Van accessible parking is deemed the most important barrier. Those with the most severe disabilities tend to require a van accessible space to accommodate their vehicle and mobility device. In addition, when only the minimum number of accessible spaces is required, it must be a van accessible space. This priority includes all barriers associated with the compliance of a van accessible space including signage, restriping, constructing, or reconfiguring the pavement to accommodate the required number of spaces.
Accessible Car Parking – Access to a public facility begins with accessible parking. Car accessible parking is deemed the second most important barrier. This priority includes all barriers associated with the compliance of a van accessible space including signage, restriping, constructing, or reconfiguring the pavement to accommodate the required number of accessible spaces.
Accessible Approach and Entrances – A public agency is required to take measures to provide access to a place of public accommodation and employee areas from public sidewalks, parking, or public transportation. The DOJ dictates the minimum width, cross and running slope, signage, and handrail requirements associated with pedestrian accessible routes of travel. These measures include, for example, installing an entrance ramp, correcting tripping hazards or lessening the slope of a curb ramp. At least one route of travel to each amenity or feature should be safe and accessible for everyone, including people with disabilities. 029
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Priority 2: Elements used for programs, services, and activities- Barriers may include play equipment, picnic tables, public counters, benches, and trash receptacles.
Priority 3: Restrooms, Signage - Barriers may include widening of toilet stalls, installation of grab bars, and lowering lavatories and mirrors.
Priority 4: Access to Auxiliary Features and Amenities – A public agency is required to take measures to provide access to auxiliary features and amenities along paths of travel, for instance, kiosks, water fountains, and kitchen appliances.
Priority 5: Employee-only Areas- Employee-only areas are required to have accessible entrances and exits, and accessible paths of travel within interior work areas and workstations. Corridors in employee-only areas, employee-only restrooms, employee-only kitchens and employee-only break rooms are considered public areas (rather than employee-only areas) under the ADA, and therefore, are required to fully comply with accessibility regulations governing those types of areas.
E
mployee areas have been set as the lowest priority, due to the fact that the total estimated cost for barrier removal in public areas is the more pressing need.
S
ome of the existing accessibility barriers require a minimal amount of effort or expense to remove and are found throughout the system. These types of barrier removals are called “Low Hanging Fruit,” or easy barrier removal. “Low hanging fruit” is defined as accessibility barrier removal which can be incorporated into recurring work being completed on a life cycle basis, and which is relatively low in cost.
9.2 City PROW Barrier Phasing
The City of Chino has adopted a 20-year plan to complete barrier remediation for pedestrian facilities within the public right-of-way (PROW). Barrier remediation has been prioritized into three phases based on the severity and location of the barriers. To provide a method to determine the severity, a sidewalk Route Accessibility Index (RAI) score and a curb ramp score was created and assigned to each sidewalk section and curb ramp. Phasing for barrier removal in the PROW was prioritized using the RAI value and curb ramp score. The estimated fiscal years to remove barriers to accessibility in each phase are summarized below. • Phase 1 – Fiscal Years 2024 – 2028
• Phase 2 – Fiscal Years 2028 – 2035
• Phase 3 - Fiscal Years 2035 – 2044
T
he sidewalk
RAI scores range from 0 to 100 and are a weighted scale of the vertical level changes, smoothness of the surface, running and cross slopes. A sidewalk section with a score of 0 to 40 is considered inadequate with multiple barriers to access and a score of 90 - 100 is considered great to good with zero to little barriers to access. For example, a sidewalk section with an RAI of 0 - 40 may be identified with vertical changes in level, excessive cross slopes, and a rough surface with multiple cracks. The purpose of the RAI is to provide a weighted usability average to each segment of sidewalk. The RAI can be adjusted based on City of Chino’s needs. The current weights are set at 40% level changes, 15% roughness, 40% cross slope, and 5% running slopes.
S
imilarly, the curb ramp score is a weighted calculation of the various measured attributes including cross slopes, running slopes, flare slopes, landing slopes, clear width, obstructions, and the presence of detectible warnings. It is intended only to provide a general usability rating (0 – 4 being missing / poor, and 10 being fully or nearly fully compliant), and can be adjusted based on the City of Chino’s needs. 030
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In addition, c
riteria for removal of barriers in the right-of-way also include the following:
• Locations of citizen complaint or request (ADA Title II program access), • Locations serving government offices and public facilities, • Locations serving transportation,
• Locations serving commercial districts and employers; and • Residential areas
For example a Phase
1 curb ramp serving an area with government offices and public facilities will take priority over a Phase 1 curb ramp serving a transportation area and so forth. Citizen’s complaint or request will take priority above all else.
In conjunction wi
th the City’s 2016 Bicycle and Pedestrian Master Plan, the City of Chino has identified several priority areas surrounding frequently accessed public buildings, schools, and retail areas. Sidewalk , curb ramp, bus stop, and pedestrian signal barriers have been identified within these areas and a budgetary cost to remove them has been established.
(City of Chin
o Bicycle and Master Plan 2016)
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10. CITY OF CHINO FUNDING LEVELS
The total amount of revenue in the 2023 budget was approximately $362,133,235. The majority of the funds are allocated to expenses not related to physical facility improvements, such as wages, insurance, equipment, and other program expenses. The existing revenue level is not anticipated to increase significantly in the future. The City of Chino generates its funding from several sources:
Special Revenues
Ci
ty DIF
Preserve DIF
Enterprises
Internal Service
The Capital Improvement Plan proposed budget for fiscal year 2023-2024 is approximately $120.3 million with $10,342,246 going towards accessibility improvements.
Based on the information above, the annual funding level for barrier removal can be no greater than the funds available for Capital Projects at a maximum, although some barriers may be removed through maintenance project funds, such as “low hanging fruit”.
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11. TRANSITION PLAN COMPONENTS
11.1 Ov erview
The 2023 Transition Plan is a snapshot in time to evaluate and prioritize accessibility barrier removal throughout the City of Chino system. The Transition Plan will be a living document and not a static view of the existing state of ADA compliance at the City of Chino. As such, it can be modified and updated on a periodic basis to reflect barrier removal efforts, changes in economic conditions, new and revised strategies, and reflect future public input.
The Transition Plan is a flexible document, as strategies, priorities , and funding opportunities change. The City of Chino demographics may vary from the current demographic composition of San Bernardino County. Public preferences for recreational types may change, while funding priorities and funding levels may change as well.
The Transition Plan will require modification as conditions and priorities are changed, new ADA requirements are issued by the DOJ, and/or unanticipated policy, or fiscal needs occur.
As the ADA Coordinator for the City of Chino, Lisa Almilli is responsible for implementing and updating the City of Chino Transition Plan. At a minimum of at least once a year, the Transition Plan should be updated, noting the barriers removed and any changes to the funding noted. Lisa Almilli can be reached at [email protected] or by phone 909-334-3524 or in person at 13220 Central Avenue, Chino, California 91710.
11.2 Barriers Summary
The removal of all identified physical accessibility barriers for buildings, parks, and pedestrian facilities in the public right-of-way (PROW) in the City of Chino system is estimated to cost $204,211,965. The existing barrier planning level cost estimate totals are summarized in table below:
Facility Type Estimated Cost
Buildings and Parks $4,121,325
PROW $200,090,640
Total $204,211,965
For the accessibi
lity summaries of individual facilities for buildings and parks, see Appendix I.
11.3 Buildings and Parks Barrier Removal Strategy
The City of Chino has adopted a multi-phase strategy using the ranking criteria of facility usage levels to determine the phases for barrier removal. The long-term goal is to make all unique amenities and at least one of each type of recurring amenity accessible. In order to meet the programmatic requirement for accessibility of programs, services, and activities to individuals with disabilities by local agencies, the City will make accommodations upon request. For further explanation of the obligations of a public agency, see Appendix A . 033
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The planning level cost estimates for each phase are summarized below:
Facility / Building Total
Est. Cost Items
Phase One (Fiscal Years 2024 – 2029)
Ayala Park $202,699 86
Ayala Park Operations Center $99,826 40
Carolyn Owens Community Center $37,326 54
City Hall $293,669 136
Chaffey College Business Office $12,825 19
Chaffey College IT Center $58,865 38
Chaffey College/Chino Center $89,787 53
Chino Branch Library $49,793 32
Community Building $324,785 99
Heritage Park $91,079 32
Mountain View Park $128,128 56
Founders Park $25,182 17
Gray Building/Chamber of Commerce $28,768 23
Preserve Community Center $126,315 29
Total Phase One $1,569,046 714
Phase Two (Fiscal Years 2028 – 2031)
7th Street Theater $136,291 68
Aguiar Square $73,182 33
Carolyn Owens Centennial Square $24,470 12
Chino Community Garden $33,652 23
Community Garden $14,113 10
Family Services Center $154,743 55
Neighborhood Activity Center (NAC) $94,167 34
Old Schoolhouse Museum $22,464 22
Olympic Park $96,575 71
Owen's Bistro $50,012 37
Senior Center $183,350 56
Villa Park $71,182 31
Water Environmental Building $240,628 78
Youth Museum $156,971 39
Total Phase Two $1,351,799 569
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Phase Three (Fiscal Years 2030 – 2033)
Cypress Trails Park $37,416 27
Discovery Park $9,810 5
Forest Park $33,952 17
Gallery Park $14,653 10
Garden Park $58,696 26
Hidden Hallow $36,373 29
Liberty Park $61,295 33
Liberty Park Recreation Center $55,788 47
McLeod Park $31,800 18
Meridian Park - South $50,232 53
Monte Vista Park $19,793 4
Monte Vista Park Recreation Center/Teen Center $29,844 32 Nature Retreat Park $59,787 6
Sebring Park $5,876 8
Secret Garden Park $24,746 5
Shady Grove Park $39,074 19
Walnut Park $36,555 20
Total Phase Three $605,687 359
Phase Four (Fiscal Years 2032 – 2035)
7th Street Park $6,105 4
Central Park $14,534 11
Classics Park $11,519 7
Community Building Park $22,587 17
Constellation Park $23,323 10
Energy Park $29,061 26
Evergreen Park $24,414 5
Golden Tree Park $8,000 1
Harvest Park $17,601 6
Inspiration Park $20,060 5
Lotus Park $56,885 8
Meridian Park - North $30,845 14
Mulberry Park $24,334 9
Oak Tree Square Park $20,249 7
Symphony Park $16,273 10
Total Phase Four $325,792 140
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Phase Five (Fiscal Years 2034 – 2037)
Fire Station #5 $25,254 13
Fire Station #63 $3,793 9
Fire Station #7 $5,001 12
Fire Station No. 1 & Training Center Facility $4,824 10 Police Department $11,531 16
Public Works Services Center $218,598 131
Total Phase Five $269,001 191
Grand Total $4,121,325 1973
See Appendix J f
or the full listing of barriers in each phase.
11. 4 PROW - Sidewalk Barrier Removal Summary
The data collected on this assessment was in continuous block runs of sidewalks. The data was captured into 10-foot run sections, so as not degrade an entire block for one 10 or 20 linear foot issue. Each 10- foot run segment provides an aggregated score of the roughness and the extreme value of vertical level changes, slope, or gap. The GIS data provided to the City is capable of being viewed in both “block-level” runs and 10-foot run sections.
Overall GI
S / Map View of Sidewalk Inventory
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Based on the onsite review, Bureau Veritas found that barriers to accessibility exist within the city sidewalks. The observed elements were analyzed using the Access Board’s proposed Public Rights-of- Way Accessibility Guidelines (PROWAG) and the California Building Code.
The following table summarizes the sidewalk barriers that were identified including remediation method and cost and their priorities base on their RAI score.
CHINO, CALIFORNIA - SIDEWALK ACCESSIBILITY SUMMARY
Metric As-Built 10' Seg As-Built 10'Seg As-Built 10' Seg As-Built 10'Seg Vertical
Changes 1" Plus 420 0.5" to
1" 2,006 0.25" to
0.5" 31,710 <0.25" 160,995
Running
Slope* N/A N/A > 8.3% 5,866 5%-
8.3% 22,251 < 5% 167,014
Cross
Slope > 5.0% 44,291 3.0% to
5.0% 41,643 2.08%
to 3.0% 43,382 < 2.08% 65,815
Roughness > 100 528 75 to
100 993 50 to
75 4,034 < 50 189,576
Total 10-Foot Segments = 195,141
• Running Slope is currently an issue with ADA. Running Slope issues have been addressed in the 2022 CBC and the US Access Board has published their final rule for the Public Right of Way Accessibility Guidelines (PROWAG).Both of these rules allow for the sidewalk running slope to match the running slope of the adjacent street. No costs were associated with the running slope barriers as they should come into compliance when the DOJ and DOT adopt the rule.
CHINO, CALIFORNIA - SIDEWALK PHASING BY RAI
Metric Phase 1 10' Seg Phase 2 10'Seg Phase 3 10' Seg Lifecycle Replacement 10'Seg
Route
Accessibility
Index (RAI)
0 - 40 1,920 40-70 29,986 60-90 104,158 90-100 59,067
Total 10-Foot Segments = 195,141
CHINO, CALIFORNIA – SIDEWALK REMEDIATION COST BY PHASES Metric Phasing Remediation
Method Cost per section # of 10' sections Remediation Cost Vertical Rise Phase 1 (1” plus) Grinding $115.00 420 $48,300.00 Phase 2 (0.5” – 1”) Grinding $115.00 2,006 $230,690.00 Phase 3 (0.25” – 0.5”) Grinding $115.00 31,710 $3,646,650.00 Total Cost $3,925,640.00
RAI Score Phase 1 (0-40) Replacement $1,250.00 1,920 $2,400,000.00 ($25/s.f.) Phase 2 (40-70) Replacement $1,250.00 29,986 $37,482,500.00 (50 s.f. / section) Phase 3 (70-90) Replacement $1,250.00 104,158 $130,197,500.00 037
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Metric Phasing Remediation
Method Cost per section # of 10' sections Remediation Cost Lifecycle (90-100) Replacement $0.00 59,067 $0.00
Total Cost $170,080,000.00
Totals Phase 1 $2,448,300.00
Phase 2 $37,713,190.00
Phase 3 $133,844,150.00
Total Cost $174,005,640.00
Total 10-Foot Segments = 195,141
SUMMARY OF BARRIERS TO ACCESS – SIDEWALKS
• 369.59 miles of
sidewalk were assessed
• 111.87 (30.27%) miles of sidewalk are nearly compliant or compliant • 244.91 miles (35.71%) of si dewalk had cross slopes greater than the maximum of 2.08% • 347 instances of sidewalk were identified with cracks and concrete deterioration. • 34,136 instances where vertical change in level was greater than the allowable ¼” • 251 instances where the vertical clearance was reduced to less than 80” by overhanging vegetation or other objects.
• 303 instances were overgrown vegetation reduced the sidewalk clear width to less than the minimum of 48”.
• 648 instances where utility pole, natural barrier, or other object reduces the sidewalk clear width to less than the minimum of 36” in the case where a 48” sidewalk cannot be achieved due to unreasonable hardship.
11. 5 PROW - Curb Ramp Barrier Removal Summary
Based on the onsite review, Bureau Veritas found that barriers to accessibility exist within the City’s curb ramp inventory. The observed elements were analyzed using the Access Board’s proposed Public Rights -of-Way Accessibility Guidelines (PROWAG) and California Building Code (CBC). 038
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Overall GIS /
Map View of Curb Ramp Inventory
The following table summarizes the curb ramp barriers that were identified including remediation method and cost and their priorities base on their curb ramp score.
CHINO, CALIFORNIA – CURB RAMP ACCESSIBILITY SUMMARY
Metric As-Builts Ramps As-Builts Ramps As-Builts Ramps As-Builts Ramps Running
Slope > 9% 636 8.6% - 9% 132 8.4% -
8.6% 123 <8.3% 2,890
Cross
Slope > 5.0% 291 3% - 5% 327 2.08% -
3% 566 <2.08% 2,597
Width < 32” 10 32” – 36” 5 36” - 48” 229 >48” 3,341
Landing
Slope > 5.0% 361 3% - 5% 471 2.08% -
3% 816 <2.08% 2,133
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CHINO, CALIFORNIA – CURB RA
MP PHASING BY RAI
Metric Phase 1 Ramps Phase 2 Ramps Phase 3 Ramps Lifecycle Replacement
Curb Ramp
Score 0 - 4 654 5-7 1,218 8-9 1,486 10 902
CHINO, CALIFORNIA –CURB RAMP R
EMEDIATION COST BY PHASES
Metric Priority Remediation
Method
Cost per
Ramp # of Ramps Remediation Cost
Curb Ramp
Score Phase 1 (0-4) Install
New/Replacement $7,500.00 654 $4,905,000.00
Phase 2 (5-7) Replacement $7,500.00 1,218 $9,135,000.00 Phase 3 (8-9) Replacemen t $7,500.00 1,486 $11,145,000.00 Lifecyle
Replacement(10)* Replacement $0.00 902 $0.00
Total Cost $25,185,000.00
*Curb ramps with a score of 10 are compliant or nearly compliant. Replacement costs are not shown, and the ramps are recommended for future lifecycle replacement.
SUMMARY OF BARRIERS T
O ACCESS – CURB RAMPS
• 4,260 curb ramps were assessed.
• 902 (21.17%) curb ramps were nearly compliant or compliant . • 891 (20.91%) curb ramps had run ning slopes greater than the maximum allowed of 8.33%. • 1,184 (27.79%) curb ramps had cross slopes greater than the maximum allowed of 2.08%. • 244 (5.73%) curb ramps had clear width less than the minimum of 48”. • 1,648 (38.69%) curb ramps had top landing slopes exceeding the maximum of 2.08% . • 1,075 (25.23%) curb ramps were missing detectable warnings. • 479 instances where curb ramps were not provided where they were required.
11. 6 PROW - Bus Stop s Barrier Removal Summary
Based on the onsite review, Bureau Veritas found that barriers to accessibility exist within the C ity’s bus stop inventory. The observed elements were analyzed using the Access Board’s proposed Public Rights -of-Way Accessibility Guidelines (PROWAG) and California Building Code (CBC) . The following table summarizes the bus stop barriers that were identified including remediation method. 040
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CHINO, CALIFORNIA – BUS STOP ACCESSIBILITY SUMMARY
Metric Phase 1 Bus Stops Phase 2 Bus Stops Phase 3 Bus Stops Boarding/Alighting
Depth
<60” or
missing 55 48”<84” 26 84”<96” 2
Boarding/Alighting
Slope >5.0% 0 3.0% - 5.0% 2 2.08% -
3.0% 6
Shelter Wheelchair
Space Length > 32” 0 32”<36” 0 36”<48” 5
Shelter Wheelchair
Space Slope > 5.0% 0 3% - 5% 1 2.08% -
3.0% 1
CHINO, CALIFORNI
A – BUS STOP BARRIER REMDIATION COST ESTIMATE
Metric Remediation
Method
Cost per Bus
Stop # of Bus Stops Remediation Cost
Bus Stop Replacement $8,000.00 85 $680,000
SUMMARY OF BAR
RIERS TO ACCESS – BUS STOPS
• 85 bus stops were assessed.
• 0 bus stops were nearly compliant or compliant.
• 76 (89.41%) bus stops have a boarding/alighting space less than 60” wide x 96” deep . • 7 (8.24%) bus stops do not have a boarding/alighting space. • 5 (31.25%) bus stops lacked a 30” x 48” adjacent to the bench within the bus shelter. 16 bus shelters were provided.
• 2 (12.5%) bus stops lacked a 30” x 48” space with less than 2.08% cross slope adjacent to the bench within the bus shelter. 16 bus shelters were provided.
11. 7 PROW – Pedestrian Signals Barrier Removal Summary Based on the onsite review, Bureau Veritas found that barriers to accessibility exist within the City’s pedestrian signal and accessible pedestrian signals (APS) inventory. The observed elements were analyzed using the Access Board’s revised draft guidelines for Accessible Public Rights-of-Way (PROWAG) and the California Building Code. The following table summarizes the pedestrian signal barriers that were identified including remediation method and cost and their priorities.
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CHINO, CALIFORNIA – PEDESTRIAN SIGNALS ACCESSIBILITY SUMMARY Metric Phase 1 # of APS Phase 2 # of APS Phase 3 # of APS Does the Signal Head
Exist? No 0 - - - -
Does an APS Exist? No 0 - - - -
Do Signal Heads have
a Countdown Timer? - - No 43 - -
What is the Signal
Head Symbol Type? - - None 4 - -
Does the APS have an
Audible Tone? - - - - No 41
CHINO, CALIFORNIA
– PEDESTRIAN SIGNALS PRIORITIZATION
SUMMARY OF BAR
RIERS TO ACCESS – PEDESTRIAN SIGNALS
• 844 pedestrian signals were assessed.
• 756 (89.57%) pedestrian signals were nearly compliant or compliant. • 0 (0.0%) signal ized intersections were missing pedestrian signal heads indicating “WALK” or “DON’T WALK”.
• 4 (0.47%) of pedestrian heads were either missing or used the incorrect text symbol to indicate “WALK” and “DON’T WALK” .
• 43 (5.09%) pedestrian signals are missing an interval countdown display in order to inform pedestrians of the number of seconds remaining in the pedestrian change interval • 0 (0.0%) APS were missing at signalized intersections. • 41 APS (4.85%) were missing an audible walk indication informing pedestrians when to cross.
Metric Priority Remediation
Method
Cost per
Pedestrian
Signals
# of Signals Remediation Cost
Pedestrian
Signals Phase 1 Install New $2,500.00 0 $0.00
Phase 2 Replacement $2,500.00 47 $117,500.00
Phase 3 Replacement $2,500.00 41 $102,500.00
Total Cost $220,000.00
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11.8 Schedul e and Timeline
The establishment of planned phases for barrier removal is determined by the criteria adopted by the City of Chino, the regulations of the Americans with Disabilities Act, and by the necessity to schedule barrier removals within an established framework. The timing of the completion of each phase of barrier removal is subject to a number of factors. The framework timeline will be determined by the following factors, as well as potential unknown additional factors, which will determine any changes to and specificity of the Transition Plan, which may be required in future years:
Funding sources and f
unding timelines
Level of ADA barrier removal, with the highest ranking given to the highest use areas Opportunity to combine ADA barrier removal with scheduled capital improvements, such as playground replacements, parking lot renovations, restroom repairs or park reconstruction Development of a work program to eliminate “low hanging fruit” (easily removed barriers) Realistic time frame for accomplishment based on fiscal capability Demographic distributions
Input from the community
Public citizen grievances/complaints
Planning leve
l estimated values for barrier removal will change over time due to inflation, changes in construction practices and materials, and unanticipated changes or additions to accessibility regulations. It is expected that the total cost of required accessibility barrier removal will change over time due to the completion of individual barrier removal efforts and due to funding of capital projects which incorporate barrier removal in the immediate and distant future.
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1 2 . A P P E N D I C E S
APPENDIX A: ADA TITLE II REQUIREMENTS
APPENDIX B: CITY OF CHINO ADA PUBLIC NOTICE
APPENDIX C: CITY OF CHINO PUBLIC GRIEVANCE PROCEDURE
APPENDIX D: ACCESSIBILITY OF STATE AND LOCAL GOVERNMENTS
WEBSITES TO PEOPLE WITH DISABILITIES
APPENDIX E: CITY OF CHINO WEBSITE ACCESSIBILITY INSPECTION APPENDIX F: PUBLIC RIGHT-OF-WAY SIDEWALK AND CURB RAMP
EVALUATION MAPS
APPENDIX G: CITY OF CHINO ACCESSIBILITY SURVEY
APPENDIX H: CITY OF CHINO PROGRAMS AND SERVICES
APPENDIX I: ACCESSIBILITY SUMMARIES BY FACILITY
APPENDIX J: BARRIERS BY TRANSITION PHASE
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APPENDIX A:
ADA TITLE II REQUIREMENTS
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The Americans with Disabilities Act
With the passage of the Americans with Disabilities Act (ADA) in 1990, people with disabilities were, for the first time, assured of access to all programs and services provided by state and local government agencies. Previously, under Section 504 of the Rehabilitation Act of 1973, as amended, only those public entities that receive federal funding were explicitly prohibited from discriminating on the basis of disability. Signed into law by President George H.W on July 26, 1990, Title I, II, and III of the ADA became effective on January 26, 1992. Title IV took effect in 1993.
The Americans with Disabilities Act is divided into five areas, Titles I through V.
Title I - Employment: Ti t le I of the Americans with Disabilities Act prohibits all employers, including government agencies, from discriminatory practices in the hiring, training, advancement, compensation, or discharge of any employee, or in any terms, conditions, and rights of employment.
Title II - Public Services: Title II of the American Disabilities Act, which governs state and local government entities, prohibits all public entities, even those completely independent from federal funding, from discriminating against people with disabilities. Generally, Title II of the ADA prohibits discrimination to services, programs, and activities of public entities on the basis of disability.
Title II I- Public Accommodations and Services by P rivate Entities: Title III requires places of public accommodation (privately funded and operated facilities) and commercial facilities that serve the public to be accessible to and usable by people with disabilities.
Title IV - Telecommunications: Title IV
covers private telecommunication carriers offering services to the public to increase the availability of interstate and intrastate telecommunication relay services to individuals with hearing and speech disabilities.
Title V - Miscellaneous Provisions: Title V contains miscellaneous provisions, including construction standards and practices, provisions for attorneys’ fees, and technical assistance provisions.
Terms such as “Public Entity” and “Governmental Agency” are applicable to Title II entities, which are defined as state and local
governments.
The Department of Justice (DOJ) is tasked with the enforcement of the ADA.
Scope of Title II
Title II of the ADA is divided into two subtitles. This discussion focuses only on subtitle A, which is implemented by the DOJ’s Title II regulation at 28 C FR § Part 35. Subtitle B of Title II of the ADA covers public transportation services, programs, and activities of public entities are subject to the regulation of the Department of Transportation (DOT) at 49 CFR Part 37 and are not covered by this part. The DOT’s ADA regulation establishes requirements for construction of transportation facilities and acquisition of vehicles. Matters not covered by subtitle B, such as the provision of auxiliary aids, are covered by subtitle A . Activities that are covered by the DOT’s regulation implementing subtitle B are not required to be included in the self -evaluation required by §35.105. The use of the term “Title II” anywhere in the Self-Evaluation and Transition Plan report refers only to Subtitle A. 28 CFR §35.102 Application
(a) Except as provided in paragraph (b) of this section, this part applies to all services, programs, and activities provided or made available by public entities.
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(b) To the extent that public transportation services, programs, and activities of public entities are covered by Subtitle B of Title II (42 U.S.C.12141) of the ADA, they are not subject to the requirements of this part.
The obligation to comply with Title II extends to all public entities, including:
Any state or local government
Any department, agency, special purpose district, or other instrumentality of a state or local government All local agencies, including municipalities, are required to comply with Title II because they are considered “instrumentalities” of the state government. All programs, activities, and services of local government, including municipalities, must be in compliance with Title II. Examples of activities covered include:
The operation of all services and programs offered by the entity; All aspects of the employment relationship; and
Services carried out by contractors.
Title II covers any and all events the local government system offers, for example, any public meetings, entertainment or lecture series, all events offered by the school system including after -school activities and social events, festivals or other special events, and all services provided for the public or staff. Services provided by any private contractors on behalf of the municipal system must also comply fully with relevant provisions of Title II.
Under Title II, a public entity (i.e. governmental agency) shall operate each service, program, or activity so that the service, program, or activity, when viewed in its entirety, is readily accessible to and usable by individuals with disabilities. The local government may not deny the benefits of its programs, activities, and services to individuals with disabilities because its facilities are inaccessible.
Public meeting rooms must be accessible to people with disabilities. Buildings where public meetings, services, programs, or activities take place must provide access to telephones and restrooms, if provided, for people with disabilities as well as the general public. When a program, service or activity is scheduled in an inaccessible location and a person with a disability notifies the agency of their desire or need to participate, that program, service, or activity must be moved to an accessible location.
The government must maintain equipment and features of facilities in working order if those features and equipment are required to provide ready access to individuals with disabilities. Isolated or temporary interruptions in access due to maintenance and repair of accessible features are not prohibited. For example, where the governmental agency must provide an accessible route, the route must remain accessible and not blocked by obstacles such as furniture, filing cabinets, or potted plants. An isolated instance of placement of an object on an accessible route, however, would not be a violation if the object is promptly removed. Similarly, accessible doors must be unlocked when the governmental agency’s offices are open for business.
Mechanical fa
ilures in equipment such as elevators or automatic doors will occur from time to time. The obligation to ensure that facilities are readily accessible to and usable by individuals with disabilities would be violated if repairs are not made promptly or if improper or inadequate maintenance causes repeated failures.
However, this
does not --
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(1) Necessarily require a public entity to make each of its existing facilities accessible to and usable by individuals with disabilities;
(2) Require a public entity to take any action that would threaten or destroy the historic significance of an historic property; or
(3) Require a public entity to take any action that it can demonstrate would result in a fundamental alteration in the nature of a service, program, or activity or in undue financial and administrative burdens. In those circumstances where personnel of the public entity believe that the proposed action would fundamentally alter the service, program, or activity or would result in undue financial and administrative burdens, a public entity has the burden of proving that compliance with 35.150(a) of this part would result in such alteration or burdens. The decision that compliance would result in such alteration or burdens must be made by the head of a public entity or his or her designee after considering all resources available for use in the funding and operation of the service, program, or activity, and must be accompanied by a written statement of the reasons for reaching that conclusion. If an action would result in such an alteration or such burdens, a public entity shall take any other action that would not result in such an alteration or such burdens but would nevertheless ensure that individuals with disabilities receive the benefits or services provided by the public entity.
In summary, Title II requires state, county, and city governments to ensure that all of their programs, services, and activities, when viewed in their entirety, are accessible to people with disabilities. Program access is intended to remove physical barriers to state, county, and city services, programs, and activities, but it generally does not require that a government agency make each facility, or each part of a facility, accessible. For example, all restrooms in a facility may not be accessible. However, signage directing people with disabilities to the accessible features and spaces in a facility, including at least one accessible restroom, should be provided.
Program accessibility may be achieved in a variety of ways. State, county, and city governments may choose to make structural changes to existing facilities to achieve access or can pursue alternatives to structural changes to achieve program accessibility. For example, governments can move public meetings to accessible buildings, or can relocate services for individuals with disabilities to accessible levels or sections of buildings. When choosing between possible methods of program accessibility, governments must give priority to the choices that offer services, programs, and activities in the most integrated setting appropriate. [28 C.F.R. § 35.149, 35.150, 35.151,
35.163]
Definition of Disability
The ADA stipulates a three-pronged definition of disability. Disability is defined as an individual who:
Has a physical or mental impairment that substantially limits one or more major life activities; or Has a record or history of such an impairment; or
Is perceived or regarded as having such an impairment; Major life activities encompass activities such as caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, and working. [28 CFR § 35.104] Human Resources
The ADA requires equal opportunity for individuals with disabilities in all areas of employment practices, including the application process, interviewing, testing, hiring, job assignment, evaluation, discipline, medical examinations, compensation, promotion, on-the-job training, layoff/recall, termination, leave and benefits such as health insurance. The non-discrimination requirement applies to the hiring process, as well as employees. 048
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The ADA requires that all employees be provided equal access to benefits, such as health insurance, regardless of disability. However, the regulations also indicate that certain restrictions, such as pre- existing condition waiting periods or caps on particular types of services, such as out-patient physical therapy, are permissible unless proven to be a subterfuge for discrimination.
The ADA requirements for the hiring protocol and all areas of responsibility of the human resources department extend to seasonal workers, workers covered by collective bargaining agreements and works who may be hired through outside agencies. Volunteers, interns, or student teachers who may be placed at an agency program or recruiters are not necessarily defined as government employees.
An important factor in the Self -Evaluation process is the identification of unionized employees and the terms of union agreements. For example, the terms of a collective bargaining agreement may include job restructuring or reassignment requests, which may affect seniority provisions. If the granting of requests would create an undue hardship, the Equal Employment Opportunity Commission (EEOC) has the authority to determine on a case -by- case basis whether the claim of undue hardship is valid.
Employment regulations treat alcohol and drug use differently. Alcoholism is recognized as a disability under the ADA; however, employers do not have to tolerate poor work performance due to alcoholism. If a person with alcoholism is provided only one paid leave for treatment of the alcoholism, while persons with different diseases are provided multiple paid leave, then such a provision is a violation of the ADA.
The ADA does not protect an individual currently engaging in the illegal use of drugs. However, a person with a history of drug addiction who (1) has been successfully rehabilitated or is participating in a drug rehabilitation program and (2) is not engaging in the illegal use of drugs is protected if the person is a qualified individual with a disability. An individual who is erroneously regarded as being a drug addict is also protected. [28 C FR § 35.104, 131]
Communications
People who have disabilities that affect hearing, seeing, speaking, reading, writing, or understanding may use different ways to communicate than people who do not. Governmental agencies are required to take steps to ensure that the agency’s communications with people with disabilities are as effective as communications with others. [28 CFR § 35.160(a)(1)]
This effective communication requirement applies to all members of the public with disabilities, including job applicants, program participants, and even people who simply contact state or local government agencies seeking information about programs, servi ces, events, or activities. The requirement applies to all agencies and to all modes of communication including written, spoken, telecommunications, television, and video. Specifically, where the governmental agency communicates by telephone with applicants and any other person, text phones (TTY’s) or equally effective telecommunications systems are required to be used for individuals who are deaf, hard of hearing, or have speech impairments. [28 CFR § 35.161]
When the government uses an automated- attendant system, including, but not limited to, voice mail and messaging, or an interactive voice response system, for receiving and directing incoming telephone calls, that system must provide for real -time communication with individuals using auxiliary aids and services, including TTY’s and all forms of FCC-approved telecommunications relay system, including Internet -based relay systems. [28 CFR § 35.161]
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Under 28 C FR § 35
.161, the ADA requires that all Public Safety Answering Points (PSAPs) provide direct and equal access to their services for people with disabilities who use text phones (TTYs). All basic emergency services are included in this requirement. Both primary and secondary PSAPs have the same responsibilities under the ADA. To be in compliance, every call -taking position within the PSAP must have its own TTY or TTY - compatible equipment.
Additionall
y, telephone emergency services, including 911 services, shall provide direct access to individuals who use telecommunication devices for the deaf (TDD’s) or computer modems. [28 C FR § 35.162] The governmenta
l agency must provide equal access to the programs, services, and activities available on the agency’s website(s). This can include making websites accessible to people with disabilities or providing an alternative format for people to access the information, programs, and services available through the web. In order to aid development of a government website which is accessible, the web administrator can consult the Web Content Accessibility Guidelines, developed by the Web Content Accessibility Working Group, which is part of the World Wide Web Consortium Web Accessibility Initiative, and available at http://www.w3.org/TR/WCAG20.
When an auxiliary aid or service is requested, the Department must provide an opportunity for the requester to specify aids or services of their choice, and that choice must be given primary consideration. There are many types of auxiliary aids and services that may be used to provide effective communication for people with disabilities, but not all ways work for all people or even for people with the same type of disability. The law does not require the agency to provide every one of these aids and services, but it does require that each person who interacts with the agency receives effective communication. [28 CFR § 35.160] Requirements for an ADA Coordinator
A Title II entity with more than 50 employees must designate an ADA Coordinator who coordinates agency efforts to comply with and carry out the responsibilities of the ADA. The Coordinator provides a single point of contact for members of the public about ADA and the agency. In order to ensure that individuals can easily identify the ADA Coordinator, the governmental agency must provide the ADA Coordinator’s name, office address, and telephone number to all interested individuals [28 CFR § 35.107].
The ADA Coordi
nator facilitates compliance with the ADA and provides expertise regarding the Americans with Disabilities Act and ADA Standards. The ADA coordinator receives and investigates complaints related to discrimination on the basis of disability.
Under 28 C FR § 35.
107, a grievance procedure is required for public entities of 50 or more employees. Title II entities are required to adopt and publish grievance procedures providing for prompt and equitable resolution of complaints alleging any action that would be prohibited by 28 CFR § 35.
New Construction and Alterations
A public Title II entity may not deny the benefits of its programs, activities, and services to persons with disabilities because its existing facilities are inaccessible. Thus, it is the general availability of a program to persons with disabilities that must be evaluated, not compliance with facility standards developed for new construction and alterations.
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While state and local governments may wish to measure the accessibility of their existing buildings against the scoping and technical provisions in the 2010 Standards, program accessibility may be achieved without making every existing facility - or every part of an existing building - accessible. Alternatives to building retrofit can include the temporary relocation of an activity to an accessible facility or the delivery of the service or benefit by other means. In many cases, however, permanent construction that provides physical access may be the most efficient and economical approach to program access, particularly when life cycle costs are considered.
Although physical changes are required only when there is no other feasible way to make a program accessible, public entities are nevertheless required to give priority to methods that result in the most integrated setting appropriate. The program access obligation is limited: T itle II entities do not have to take actions that they can demonstrate would result in a fundamental alteration in the nature of a program or that would impose undue financial or administrative burdens.
In compliance with 28 C FR §35.151 (c), if new construction and alterations to a facility were begun prior to September 15, 2010, then the facility or portion of the facility that is affected by the alteration shall comply with the 1991 standards. If new construction and alterations to a facility were begun on or after September 15, 2010, and before March 15, 2012, then either the 1991 standards or the 2010 ADA Standards for Accessible Design are applicable. For all new construction or alterations begun on or after March 15, 2012, the 2010 ADA Standards for Accessible Design are applicable. New construction and alterations must fully comply with all applicable 2010 ADA Standards for Accessible Design if begun on or after March 15, 2012.
The DOJ definition of the commencement of construction is the establishment of a physical object, such as a foundation wall, rather than the groundbreaking first shovel and initial grading of the site.
Existing facilities (including all buildings, exterior facilities, and the on- site access to them) constructed prior to January 26, 1992, and not altered in any way since that date, are held to the lesser standard of complying, with the extent allowed by structural feasibility and the financial resources available, or when a reasonable accommodation can be made.
An alteration that affects or could affect the usability of or access to an area of a facility that contains a primary function shall be made so as to ensure that, to the maximum extent feasible, the path of travel to the altered area and the restrooms, telephones, and drinking fountains serving the altered area are readily accessible to and usable by individuals with disabilities, including individuals who use wheelchairs, unless the cost and scope of such alterations is disproportionate to the cost of the overall alteration. [28 C.F.R. § 35.151(b)(4)] If the cost of providing a path of travel to an altered facility is more than 20% of the c ost of the alteration to the primary function area, then the cost is disproportionate to the overall area and therefore not required. Costs that may be considered as part of the cost of providing an accessible path of travel may include: (1) the costs associated with providing an accessible entrance and an accessible route to the altered area, for example, the cost of widening doorways or installing ramps; (2) costs associated with making restrooms accessible, such as installing grab bars, enlarging toilet stalls, insulating pipes, or installing accessible faucet controls, if the restroom is not the primary function of the area (e.g. the restroom is not in a highway rest area); (3) costs associated with providing accessible telephones, such as relocating the telephone to an accessible height, installing amplification devices, or installing a text telephone (TTY); and (4) costs associated with relocating an inaccessible drinking fountain. [28 C.F.R. §
35.151(b)(4)(iii)]
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When the cost of alterations necessary to make the path of travel to the altered area fully accessible is disproportionate to the cost of the overall alteration, the path shall be made accessible to the extent that it can without incurring disproportionate costs. In choosing which accessible elements to provide, priority should be given to those elements that will provide the greatest access, in the following order: (1) an accessible entrance; (2) an accessible route to the altered area; (3) at least one accessible restroom for each sex or a single unisex restroom; (4) accessible telephones; (5) accessible drinking fountains; and (6) when possible, additional accessible elements such as parking storage and alarms. [28 CFR § 35.151(b)(4)(iv)] A series of smaller alterations cannot be used to evade the requirement if the alterations are served by a single path of travel. [28 C.F.R. § 35.151(b)(4)(v)] Safe Harbor
The 2010 ADA Standards for Accessible Design use the terms incremental change and supplemental change.
Incremental changes are those elements which were requirements under the 1991 standards, but which were changed in some way under the 2010 standards. Supplemental changes are those regulations or regulatory areas which were not included in the 1991 standards but are included in the 2010 standards. “Safe harbor” i
s the term used in the 2010 ADA Standards to describe situations where the 2010 incremental changes to the ADA regulations are not required if alterations to the building or facility are not made. Specifically, “safe harbor” applies to a path of travel. “A ‘path of travel’ includes a continuous, unobstructed way of pedestrian passage by means of which the altered area may be approached, entered, and exited, and which connects the altered area with an exterior approach (including sidewalks, streets, and parking areas), an entrance to the facility and other parts of the facility. “[28 C FR § 35.151(b)(4)(ii)] “An accessible path of travel may consist of walks and sidewalks, curb ramps and other interior or exterior pedestrian ramps; clear floor paths through lobbies, corridors, rooms, and other improved areas; parking access aisles; elevators and lifts; or a combination of these elements.
For the purposes of the section the term ‘path of travel’ also includes the restrooms, telephones and drinking fountains serving the altered area.” [28 C.F.R. § 35.151(b)(4)(ii)(B)] Safe harbor applies only if a building or facility built after July 26, 1992, was compliant with the 1991 standards prior to the enforceable date of the 2010 regulations, which is March 15, 2012. “Safe harbor” is granted to facilities or buildings if and only if the facilities are fully in compliance with the 1991 standards prior to March 15, 2012. However, if alterations are made after March 15, 2012, the alteration of the building or facility must fully comply with the 2010 standards, and any other port ions of the existing building or facility that are substantially affected by the alteration in terms of their use, must also comply with the 2010 standards. “Safe harbor” does not apply to areas of supplemental change. (i.e., elements for which there are neither technical nor scoping specifications in the 1991 Standards) For instance, the 2010 standards include regulations for residential facilities dwelling units, amusement rides, recreational boating facilities, exercise equipment or exercise areas, fishing piers and platforms, golf facilities, miniature golf facilities, play areas, saunas and steam rooms, swimming pools, wading pools, spas, shooting facilities with firing positions, bowling, and court sports. These elements are not governed by “safe harbor.” [28 C.F.R. § 35.151(b)(4)(ii)(c)]
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For example, one of the regulated areas where “safe harbor” makes an impact is in a single occupant restroom.
The 2010 ADA Standards for Accessible Design require a clear floor space next to the water closet, while the 1991 ADAAG allows the lavatory to overlap the clear space. The intent of the new provisions is to allow space for a side transfer to the water closet. The 2010 ADA Standards allow the door to swing into the bathroom as long as there is a clear floor space past the swing of the door, so that a person can enter the room, shut the door, and then maneuver. The 1991 ADAAG does not allow the door swing and the clear floor space to overlap for any of the fixtures. While the 2010 standards do not allow clear space overlap in multi -stall bathrooms, overlap is allowed in single occupant bathrooms.
Undue Burden
A public entity must operate each service, program, or activity so that when viewed in its entirety, the service, program, or activity is readily accessible to and usable by individuals with disabilities. This does not necessarily require the public entit y to make each of its facilities accessible to and usable by individuals with disabilities.
Additionally, a public entity is not required to take any action that would threaten or destroy the historical significance of an historic property.
If the state or
local government agency can demonstrate that an action would result in a fundamental alteration in the nature of a service, program, or activity or in undue financial and administrative burdens, then the decision must be made in a written statement describing the reason for the conclusion, and the decision must be made by the head of the government agency, or his or her designee after considering all resources available for use in the funding and operation of the service, program, or activity. The public entity has the burden of proof that compliance with 28 CFR § 35.151 would result in such alterations or burdens.
If an actio
n would result in a fundamental alteration of the service, program, or activity or in undue financial and administrative burdens, the Title II entity shall take any other action to ensure that individuals with disabilities receive the benefits or services provided by the state or local government agency.
Self-Evaluation Requirements
A Self-Evaluation is a Title II entity’s evaluation of its current services, policies, and practices to ensure that people with disabilities have equal access to all benefits provided by the public entity . A government entity is required to conduct a Self -Evaluation within one year of the effective date of 28 C FR § 35.105, the effective date being January 26, 1992. All governments were required to complete a Self -Evaluation of their services, policies, and practices by January 26, 1993. The evaluation required by January 26, 1993, shall apply only to programs not subject to section 504 or those policies and practices, such as those involving communications access, that have not already been included in a self -evaluation required under an existing regulation implementing section 504.
Because most evaluations were done more than 5 years ago, the DOJ expects many public entities will be reexamining all of their policies and programs.
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The Self -Evaluation identifies and corrects those policies and practices that are inconsistent with Title II ’s requirements. Self-Evaluations should consider all of a local government’s programs, activities, and services, as well as the policies and practices that a governmental agency has put in place to implement its various programs and services. Remedial measures necessary to bring the programs, policies, and services into compliance with Title II should be specified -- including, but not limited to: (1) relocation of programs to accessible facilities; (2) offering programs in an alternative accessible manner; (3) structural changes to provide program access; (4) policy modifications to ensure nondiscrimination; and (5) auxiliary aids needed to provide effective communication. [28 C FR §§ 35.105, 35.150(d)] The Self -Evaluation process identifies those policies and practices that are inconsistent with the requirements of Title II of the ADA. As part of the Self-Evaluation, the governmental agency is required to:
A. Identify all of its programs, activities, and services.
B. Review all the policies and practices that govern the administration of the governmental agency’s programs, activities, and services.
C. Examine each program to determine whether any physical barriers to access exist, including whether individuals with mobility impairments are provided access to public meetings.
D. Review its policies and practices to determine whether any have the effect of excluding or limiting the participation of individuals with disabilities in the governmental agency’s programs, activities, or services.
The Self-Evaluation should provide justification for any agency policy that creates a barrier for people with disabilities that will not be modified.
E. Review its policies to assess whether communications with persons with disabilities are as effective as its communication with others.
F. Review its policies for responding to requests for accommodations to ensure such requests are responded to expeditiously.
G. Review its employment practices to assess whether they comply with other applicable nondiscrimination requirements, including Section 504 of the Rehabilitation Act and the ADA regulations issued by the Department of Justice.
H. Review its building and construction policies to assess whether construction of each new facility or part of a facility, or alteration of existing facilities, conforms to the standards designated under the Title II regulations.
I. Provide the opportunity to interested persons, including individuals with disabilities or organizations representing individuals with disabilities, to participate in the Self -Evaluation process by submitting comments.
In addition, a public entity that employs 50 or more persons shall for at least three years following completion of the Self-Evaluation maintain on file and make available for public inspection: (1) a list of the interested persons consulted; (2) a description of areas examined, and any problems identified, and (3) a description of any modification made.
Transition Plan Requirements
If a state or local government that employs 50 or more persons decides to make structural changes to achieve program access, it must develop a transition plan that identifies those changes and sets a schedule for implementing barrier removal. Transition plans must be available to the public for inspection and allow an opportunity to interested persons, including individuals with disabilities or organizations representing individuals with disabilities, to participate in the development of the transition plan by submitting comments. 054
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If a public entity has responsibility or authority over streets, roads, or walkways, its transition plan shall include a schedule for providing curb ramps or other sloped areas where pedestrian walks cross curbs, giving priority to walkways serving entities covered by the Act, including State and local government offices and facilities, transportation, places of public accommodation, and employers, followed by walkways serving other areas.
The plan shall, at a minimum:
• Identify physical obstacles in the public entity’s facilities that limit the accessibility of its programs or activities to individuals with disabilities
• Describe in detail the methods that will be used to make the facilities accessible • Specify the schedule for taking the steps necessary to achieve compliance with this section and, if the time period of the transition plan is longer than one year, identify steps that will be taken during each year of the transition period
• Indicate the official responsible for implementation of the plan.
If a public entity has already complied with the transition plan requirement of a Federal agency regulation implementing section 504 of the Rehabilitation Act of 1973, then the requirements of this paragraph (d) shall apply only to those policies and practices that were not included in the previous transition plan. [28 CFR §35.150(d)] 055
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CITY OF CHINO ADA PUBLIC NOTICE
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City of Chino
ADA Public Notice
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Chino will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Employment: The City of Chino does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S.
Equal Employment Opportunity Commission under Title I of the ADA.
Effective Communication: The City of Chino will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so the y can participate equa lly in our programs, se rvices, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision disabilities.
Modifications to Po licies and Procedures: The City of Chino will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of our programs, services, and activities. For example, individuals with service animals are welcomed in Chino’s offices and facilities, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in programs, services, or activities of the City, should contact the City’s ADA Coordinator as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require the City of Chino to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.
Complaints that a program, service, or activity of the City is not accessible to persons with disabilities should be directed to the City’s ADA Coordinator:
Lisa Almilli, ADA Coordinator
13220 Central Avenue, Chino, CA 91710
909-334-3524 or [email protected]
The City of Chino will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs. 057
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APPENDIX C:
CITY OF CHINO PUBLIC GRIEVANCE
PROCEDURE
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ADA Grievance Procedure
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (ADA). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Chino. The City’s Personnel Policy governs employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and lo cation, date, and description of the problem. Al ternative means of filing complaints, such as personal interviews or a tape r ecording of the compla int, will be made a vailable for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to the City’s ADA Coordinator:
Lisa Almilli, ADA Coordinator
13220 Central Avenue, Chino, CA 91710
909-334-3524 or [email protected]
Within 15 calendar days after receipt of the complaint, the ADA Coordinator or his/her designee will meet with the complainant either by phone, virtual meeting, or in person, to discuss the complaint and the possible resolutions. Within 30 calendar days of the meeting, the ADA Coordinator or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the City of Chino and offer options for substantive resolution of the complaint.
If the response by the ADA Coordinator or his/her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 10 calendar days after receipt of the response to the City Manager or his designee.
Within 15 calendar days after receipt of the appeal, the City Manager or his designee will meet with the complainant to discuss the complaint and possible resolutions. Within 30 calendar days after the meeting, the City Manager or his designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
All written complaints received by the ADA Coordinator or his/her designee, appeals to the City Manager or his designee, and responses from these two offices will be retained by the City of Chino for at least three years.
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ACCESS IBILITY OF STATE AND LOCAL
GOVERNMENTS WEBSITES TO PEOPLE WITH
DISABILITIES
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INSPECTION
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Website Accessibility Inspection: https://www.cityofchino.org/ (06262023) Barriers 16/24/2023
Barrier Test Bug_Id Severity WCAG Guideline Environment Users Affected Page Name/ URL Summary Steps to Reproduce Actual Result Expected Result Instances/ Observation User Impact Screencast Dev Recommendation AXE CHI_101 Low 4.1.1 Parsing Win 10/ Chrome Visually Impaired Home Application contains multiple
elements with the same id
attribute value.
1. Launch the URL: https://www.
cityofchino.org/
2. Run axe tool and verify
Application contains multiple
elements with the same id
attribute value.
Id attribute value must be
unique for all the elements.
Observation:
1. IDs used in aria and label
must be unique.
Instances:
1. CSC
2. Report Graffiti
3. Utilities
4. Community'
Duplicate IDs may adversely
affect assistive technologies
such as screen readers. Any
JavaScript, markup, or CSS style
rules referring to the ID will fail
to target a unique element as
intended. User impact may vary.
https://app.screencast.
com/At0V4OODeGl14
Change an ID value if it is
used more than once to be
sure each is unique.
Browser Zoom CHI_102 High 1.4.10 Text Reflow Win 10/ Chrome Low Vision Contact Us Table content overlaps with
each other at 400% browser
zoom.
1. Launch the URL: https://www.
cityofchino.org/directory.aspx
2. Apply 400% zoom and verify
Table content overlaps with
each other at 400% browser
zoom.
Table content should not
overlap with each other at
400% browser zoom.
Low vision user will not be able
to access the content.
https://app.screencast.
com/diCTioAwMi3uf
Ensure that the container div
enclosing the elements
resizes on 400% zoom, this
can be achieved by using %
or em units.
Visit this link for the code:
1. https://www.w3.
org/TR/2016/NOTE-
WCAG20-TECHS-
20161007/SCR34
2. https://usability.yale.
edu/web-
accessibility/articles/zoom-
resizing-text
Keyboard CHI_103 High 2.4.3 Focus Order Win 10/ Chrome Visually Impaired Motor Impaired Home Focus order does not match
with the presentation order.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate on the page using tab key and
verify
Focus order does not match
with the presentation order of
page. While navigating
through tab key, first focus
moves to link 'View all events'
and after that focus moves to
link 'sign up notifications'.
Focus order should match
with the presentation order of
the page ie. from left to right
and from top to bottom.
Focus should first move to link
'sign up notifications' and
after that focus should move
to link 'View all events'.
If focus order will be incorrect
then keyboard user will not be
able to perceive the content in a
logical manner.
https://app.screencast.
com/NYY65aSlp1jh1
Provide proper tab indexing
so that focus moves in a
logical manner.
https://webaim.
org/techniques/keyboard/ta
bindex#:~:text=The%
20tabindex%20attribute%
20of%201,form%
20controls)%20within%20a%
20page.&text=Instead%
20of%20using%20tabindex%
20%2C%20simply,to%
20adjust%20the%20visual%
20presentation.
Keyboard CHI_104 High 2.4.3 Focus Order Win 10/ Chrome Visually Impaired Motor Impaired Contact Us Focus order does not match
with the presentation order.
1. Launch the URL: https://www.
cityofchino.org/directory.aspx
2. Navigate on the page using tab key and
verify
Focus order does not match
with the presentation order of
page. While navigating
through tab key, first focus
moves to table and after that
focus moves to content
present under 'Press Releases'
section.
Focus order should match
with the presentation order of
the page ie. from left to right
and from top to bottom.
Focus should first move to
content present under 'Press
Releases' section and after
that focus should move to
table.
Instances:
1. CSC> Focus order does not
match with the presentation
order.
2. Bids> Focus order does not
match with the presentation
order.
3. Report Graffiti> Focus order
does not match with the
presentation order.
4. Business Resources> Focus
order does not match with the
presentation order.
5. Utilities> Focus order does
not match with the
presentation order.
6. Business License> Focus
order does not match with the
presentation order.
7. Sewer System> Focus order
does not match with the
presentation order.
8. Incentives> Focus order does
not match with the
presentation order.
9. City Budget> Focus order
does not match with the
presentation order.
10. Community> Focus order
does not match with the
presentation order.
If focus order will be incorrect
then keyboard user will not be
able to perceive the content in a
logical manner.
https://app.screencast.
com/urez0WTZJwNYg
Provide proper tab indexing
so that focus moves in a
logical manner.
https://webaim.
org/techniques/keyboard/ta
bindex#:~:text=The%
20tabindex%20attribute%
20of%201,form%
20controls)%20within%20a%
20page.&text=Instead%
20of%20using%20tabindex%
20%2C%20simply,to%
20adjust%20the%20visual%
20presentation.
Color Contrast CHI_105 High 1.4.11 Non-Text Contrast Win 10/ Chrome Low Vision Home The color contrast ratio of
border line of edit field is less
than the standard ratio 3:1.
1. Launch the URL: https://www.
cityofchino.org/
2. Verify color contrast ratio of border line
of edit field
The color contrast ratio of
border line of edit field having
grey foreground and white
background is less than the
standard ratio 3:1.
The color contrast ratio of
border line of edit field having
grey foreground and white
background should be equal
to or more than the standard
ratio 3:1.
If Color contrast ratio fails for
the text, then low vision user
will not be able to access that
particular text on the page.
https://app.screencast.
com/rO4PaG3cMAAKN
Change the color of border
line to black.
Change the colour of the
element with respect to
background such that it is as
per standard color contrast
ratio i.e 3:1 (Foreground :
Background)
Color Contrast CHI_106 High 1.4.3 Contrast (Minimum) Win 10/ Chrome Low Vision Utilities The color contrast ratio of text
'Other Utilities' is less than the
standard ratio 4.5:1.
1. Launch the URL: https://www.
cityofchino.org/379/Utilities
2. Verify color contrast ratio of text 'Other
Utilities'
The color contrast ratio of text
'Other Utilities' having blue
foreground and grey
background is less than the
standard ratio 4.5:1.
The color contrast ratio of text
'Other Utilities' having blue
foreground and grey
background should be equal
to or more than the standard
ratio 4.5:1.
Instances:
1. Business License
2. City Budget
If Color contrast ratio fails for
the text, then low vision user
will not be able to access that
particular text on the page.
https://app.screencast.
com/V1RlalIcTEqov
Change the colour of the
element with respect to
background such that it is as
per standard color contrast
ratio i.e 4.5:1 (Foreground :
Background)
Color Contrast CHI_107 High 1.4.3 Contrast (Minimum) Win 10/ Chrome Low Vision Community The color contrast ratio of text
'RSS, Notify Me' etc are less
than the standard ratio 4.5:1.
1. Launch the URL: https://www.
cityofchino.org/CivicAlerts.aspx
2. Verify color contrast ratio of text 'RSS,
Notify Me' etc
The color contrast ratio of text
'RSS, Notify Me' etc having
grey foreground and light grey
background is less than the
standard ratio 4.5:1.
The color contrast ratio of text
'RSS, Notify Me' etc having
grey foreground and light grey
background should be equal
to or more than the standard
ratio 4.5:1.
If Color contrast ratio fails for
the text, then low vision user
will not be able to access that
particular text on the page.
https://app.screencast.
com/iH4qOeuQxA8z0
Change the colour of the
element with respect to
background such that it is as
per standard color contrast
ratio i.e 4.5:1 (Foreground :
Background)
Screen Reader CHI_108 High 1.3.1 Info and Relationships Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home
[Global] Main landmark
region is not defined for the
web page.
1. Launch the URL: https://www.
cityofchino.org/
2. Press 'R' on JAWS and verify landmark
region
Main landmark region is not
defined for the web page.
Main landmark region should
be properly defined for the
web page.
Without the landmark regions,
screen reader users would not
be able to understand the
structure of the page.
https://app.screencast.
com/OOufkgMVrLXtg
Use both HTML5 and ARIA
landmarks to ensure all
content is contained within a
navigational region. In
HTML5, you should use
elements like <header>,
<nav>, <main>, and
<footer>. Their ARIA
counterparts are role="
banner", role="navigation",
role="main", and role="
contentinfo", in that order.
Screen Reader CHI_109 High 4.1.2 Name, Role, Value
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home
Incorrect role is defined to
'Create a website account,
website sign in'.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'Create a website account,
website sign in' using arrow keys and
verify
Incorrect role is defined to
'Create a website account,
website sign in'. Role is
unnecessarily defined as
button instead of link.
Role of 'Create a website
account, website sign in'
should be defined as link.
If incorrect role will be defined
then screen reader user will not
be able to understand the
correct purpose and
functionality of element.
https://app.screencast.
com/ccE2tVTBmYXGL
Provide proper link role to
the element.
Screen Reader CHI_110 High 1.1.1 Non Text Content
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Alt text is not provided for
logo.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to logo using arrow keys and
verify
Alt text is not provided for
logo.
Proper alt text should be
provided for logo.
Without proper alt text screen
reader user will not be able to
understand the purpose of the
graphic. Resultant loss of
information
https://app.screencast.
com/MXYoyC5JD3pMD
Provide proper alt text to
the graphic. alt=""
Screen Reader CHI_111 Medium 1.4.13 Content on Hover or Focus
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Tooltip is not provided for
'search, accessibility' icons.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'search, accessibility' icons
and verify
Tooltip is not provided for
'search, accessibility' icons.
Tooltip should be provided for
'search, accessibility' icons.
If tooltip will not be provided
then user will not be able to
identify the icons.
https://app.screencast.
com/wU6sslN5t6BU4
1. Create a <div> element,
give it a role="tooltip" and
an id="IDREF". Then, give it a
brief description of the
action.
2. This element has to be
accessible by focusing as
well as hovering over. Both
functionalities can be
provided using CSS.
3. The tooltip has to be
visually hidden using CSS.
4. Associate the tooltip with
its button using aria-
labelledby.
5. After applying this
keyboard-accessible tooltip,
consider removing the title
attribute from the element.
Refer to:
https://inclusive-
components.design/tooltips-
toggletips/
https://a11yproject.
com/posts/how-to-hide-
content/
Screen Reader CHI_112 High 4.1.3 Status Messages
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home
Screen reader does not
automatically announce the
typeahead search results.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to search edit field type
something and verify
Screen reader does not
automatically announce the
typeahead search results.
Screen reader should
automatically announce the
typeahead search results.
If search results will not be
announced automatically then
screen reader user will not be
able to identify the typeahead
suggestions.
https://app.screencast.
com/WuJDRXXzVOjEI
Provide aria-live=""
assertive"" and role=""
alert"" to the the changes
that are made after hitting
enter on sort button
Visit this link for the code:
https://www.w3.
org/TR/2016/NOTE-
WCAG20-TECHS-
20161007/ARIA19
Screen Reader CHI_113 High 4.1.2 Name, Role, Value
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home
Expanded/ collapsed state of
navigation links are not
announced.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to navigation items using
arrow keys and verify
Screen reader does not
announce the expanded/
collapsed state of navigation
links.
Screen reader should
announce the expanded/
collapsed state of navigation
links.
If expanded/ collapsed state of
element will not be announced
then screen reader user will not
be able to identify the state of
link.
https://app.screencast.
com/L1Wh2pfihkG6b
Visit this link for the code:
https://www.w3.
org/WAI/GL/wiki/Using_the
_WAI-ARIA_aria-
expanded_state_to_mark_e
xpandable_and_collapsible_
regions
Screen Reader CHI_114 High 4.1.2 Name, Role, Value
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Incorrect role is defined for
navigation items.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to navigation items using
arrow keys and verify
Incorrect role is defined for
navigation items. Role is
unnecessarily defined as menu
sub menu instead of button.
Role of navigation items
should be defined as button.
If incorrect role will be defined
then screen reader user will not
be able to understand the
correct purpose and
functionality of element.
https://app.screencast.
com/L1Wh2pfihkG6b
Provide correct aria role to
the element. aria role should
be defined as button.
https://developer.mozilla.
org/en-
US/docs/Web/Accessibility/
ARIA/Roles/button_role
Screen Reader CHI_115 High 2.4.3 Focus Order
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home
After hitting enter on
navigation items, focus
unnecessarily moves to top of
the page.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to navigation items hit enter
and verify focus
After hitting enter on
navigation items, focus
unnecessarily moves to top of
the page.
After hitting enter on
navigation items, focus should
not move to top of the page.
If focus will move to top of the
page then user will have to
manually navigate to it.
https://app.screencast.
com/ZElqjYu6kEBvh
Provide proper indexing to
the element so that focus
remain on the element.
Screen Reader CHI_116 High 2.2.2 Pause, Stop, Hide
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Cognitive Impaired Home
Pause, Stop and Hide
mechanism is not provided for
the carousel.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to carousel using arrow keys
and verify
Pause, Stop and Hide
mechanism is not provided for
the carousel which is moving
continuously for more than 5
seconds.
Pause, Stop and Hide
mechanism should be
provided for the moving
carousel.
If Pause, Stop, Hide mechanism
will not be provided for the
moving carousel then it will
distract the cognitive impaired
users during their interaction
with the web page.
https://app.screencast.
com/HcROEYSuqUS0n
Construct an accessible
Play/Pause functionality. For
more detail refer: https:
//www.w3.
org/WAI/WCAG21/Understa
nding/pause-stop-hide.
html#examples
Screen Reader CHI_117 High 1.1.1 Non Text Content
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Proper alt text not provided
for carousel graphic.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to carousel graphic using
arrow keys and verify
Proper alt text not provided
for carousel graphic. Screen
reader is reading it as
'Welcome message' graphic.
Proper alt text should be
provided for carousel graphic.
Screen reader should read it
as 'Welcome to chino where
everything grows' graphic.
Without proper alt text screen
reader user will not be able to
understand the purpose of the
graphic. Resultant loss of
information
https://app.screencast.
com/ivJjvcBxiVNno
Provide proper alt text for
graphic.
<alt="">
Screen Reader CHI_118 High 1.3.1 Info and Relationships Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home [Global] Heading hierarchy of
the page is incorrect.
1. Launch the URL: https://www.
cityofchino.org/
2. Press 'H' on JAWS and verify heading
hierarchy of the page
Heading hierarchy of the page
is incorrect. Multiple h1 is
present and heading jumps
from h1 to h4.
Heading hierarchy of the page
should be correct. First
heading of the page should be
tagged in heading level 1 and
after that rest of the headings
should follow the hierarchical
levels i.e. H1, H2....H6.
If headings are provided in an
incorrect hierarchy, it would
confuse screen reader users &
they would find it difficult to
understand the structure of the
page content.
https://app.screencast.
com/f8YNVt8AWElPQ
Construct the text intended
as heading using html
heading tags for e.g. h1, h2
etc, also follow the correct
heading hierarchy
throughout the page. More
info on heading hierarchy
here: https://www.w3.
org/WAI/tutorials/page-
structure/headings/
067
294
Website Accessibility Inspection: https://www.cityofchino.org/ (06262023) Barriers 26/24/2023
Barrier Test Bug_Id Severity WCAG Guideline Environment Users Affected Page Name/ URL Summary Steps to Reproduce Actual Result Expected Result Instances/ Observation User Impact Screencast Dev Recommendation Screen Reader CHI_119 Medium 1.3.1 Info and Relationships Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home
Agenda & Minutes,
Employment' etc are not
tagged in list.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'Agenda & Minutes,
Employment' etc using arrow keys and
verify
Agenda & Minutes,
Employment' etc are not
tagged in list.
Agenda & Minutes,
Employment' etc should be
tagged in list.
If content will not be tagged in
list then screen reader user will
get confuse and will find
difficulty in perceiving the
information.
https://app.screencast.
com/oSb9gFL8jvw4D
Tag the link in list.
Visit this link for code:
1. https://www.w3.
org/WAI/tutorials/page-
structure/content/
Screen Reader CHI_120 High 4.1.2 Name, Role, Value
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home
Role of 'Agenda & Minutes,
Employment' etc are not
defined.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'Agenda & Minutes,
Employment' etc using arrow keys and
verify
Role of 'Agenda & Minutes,
Employment' etc are not
defined.
Role of 'Agenda & Minutes,
Employment' etc should be
defined. Role should be
defined as link.
Without proper role screen
reader user will not be able to
understand the purpose and
functionality of element.
https://app.screencast.
com/oSb9gFL8jvw4D
Provide proper aria role as
link.
Screen Reader CHI_121 High 2.4.3 Focus Order
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Motor Impaired Home
Screen reader focus
unnecessarily moves to
hidden carousel content.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate on page using arrow keys and
verify
Screen reader focus
unnecessarily moves to hidden
carousel content.
Screen reader focus should
not move to hidden carousel
content. Tab focus should
move only to first visible slide,
after that focus should move
to carousel controls.
If focus will move to hidden
content then users will have to
put extra effort in navigating
forward on the page.
https://app.screencast.
com/wB4BjAF2VYiKf
Provide proper tab indexing
so that focus does not move
to hidden carousel slides.
Screen Reader CHI_122 Medium 1.1.1 Non Text Content
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Decorative carousel images
are not hidden.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to carousel graphic using
arrow keys and verify
Decorative carousel images are
not hidden.
Decorative carousel images
should be hidden for screen
reader user. Alt text for these
images should be null.
If decorative image is not
hidden for screen reader users,
it would confuse & cause
inconvenience to the user.
https://app.screencast.
com/rdodiM1aXT902
For decorative images, add
attribute alt=" " or null to
avoid unnecessary tab focus.
Screen Reader CHI_123 High 2.4.4 Link Purpose
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home
Unique link text is not
provided to 'Additional info,
Read On' links.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'Additional info, Read On'
links using arrow keys and verify
Unique link text is not
provided to 'Additional info,
Read On' links.
Sufficient and unique link text
should be provided to
'Additional info, Read On'
links.
Instances:
1. Community
Without proper link text screen
reader user will not be able to
understand the purpose of the
link.
https://app.screencast.
com/QjdjjSpDD5wky
Provide proper and sufficient
link text to 'Additional info,
Read On' links.
Screen Reader CHI_124 Medium 1.4.13 Content on Hover or Focus
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Tooltip is not provided for
'next/ previous' icons.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to next/ previous icons and
verify
Tooltip is not provided for
'next/ previous' icons.
Tooltip should be provided for
'next/ previous' icons.
If tooltip will not be provided
then user will not be able to
identify the icons.
https://app.screencast.
com/Rl8HXzg57w3Di
1. Create a <div> element,
give it a role="tooltip" and
an id="IDREF". Then, give it a
brief description of the
action.
2. This element has to be
accessible by focusing as
well as hovering over. Both
functionalities can be
provided using CSS.
3. The tooltip has to be
visually hidden using CSS.
4. Associate the tooltip with
its button using aria-
labelledby.
5. After applying this
keyboard-accessible tooltip,
consider removing the title
attribute from the element.
Refer to:
https://inclusive-
components.design/tooltips-
toggletips/
https://a11yproject.
com/posts/how-to-hide-
content/
Screen Reader CHI_125 High 4.1.2 Name, Role, Value
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Incorrect role is defined to
carousel controls.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to carousel controls using
arrow keys and verify
Incorrect role is defined to
carousel controls. Role is
unnecessarily defined as link
instead of button.
Role of carousel controls
should be defined as button.
If incorrect role will be defined
then screen reader user will not
be able to understand the
correct purpose and
functionality of element.
https://app.screencast.
com/ckj31moELPxxJ
Provide correct aria role to
the element. aria role should
be defined as button.
https://developer.mozilla.
org/en-
US/docs/Web/Accessibility/
ARIA/Roles/button_role
Screen Reader CHI_126 High 2.5.3 Label in Name
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Visible label does not matches
with link label.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'View All News' link using
arrow keys and verify
Visible label does not matches
with link label. Visible label of
link is 'View All News' but
screen reader is reading it as
link 'News Flash View All'.
Visible label should match
with link label.
If visible and button label will be
different then speech user will
not be able to trigger that
element through speech
recognition software.
https://app.screencast.
com/oDtghbs7efnoP
Visible label should match
with link label.
Screen Reader CHI_127 High
1.2.3 Audio Description or
Media Alternative
(Prerecorded)
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Cognitive Impaired Home Transcript is not provided for
the video.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to youtube video and verify
Text transcription is not
provided for the video.
Appropriate text transcription
should be provided for the
video.
If text transcript for the video is
not provided, it will be
impossible for deaf-blind users
to easily access the video
content using their refreshable
braille device on which they
often rely to access all sorts of
information on the computer.
https://app.screencast.
com/srAw2PW13Y5Gs
Construct an accessible
video with transcript
functionality. For more detail
refer: https://www.w3.
org/TR/UNDERSTANDING-
WCAG20/media-equiv-
audio-desc.html#media-
equiv-audio-desc-examples-
head
Screen Reader CHI_128 High 4.1.2 Name, Role, Value
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Incorrect role is defined to
'Meetings, Events'.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'Meetings, Events' using
arrow keys and verify
Incorrect role is defined to
'Meetings, Events'. Role is
unnecessarily defined as link
instead of tab.
Role of 'Meetings, Events'
should be defined as tabs.
Instances:
1. Utilities> Same issue is
reproducible for
'Discontinuation of residential
water service policy, Other
utilities'.
2. Business License
3. City Budget
If incorrect role will be defined
then screen reader user will not
be able to understand the
correct purpose and
functionality of element.
https://app.screencast.
com/5M0BTCWh1q58C
Provide correct aria role to
the element. aria role should
be defined as tabs.
https://developer.mozilla.
org/en-
US/docs/Web/Accessibility/
ARIA/Roles/Tab_Role
Screen Reader CHI_129 Medium 1.3.1 Info and Relationships Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home
Next/ previous icons are
unnecessarily tagged in
heading.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to next/ previous icons using
arrow keys and verify
Next/ previous icons are
unnecessarily tagged in
heading.
Next/ previous icons should
not be tagged in heading.
If regular text will be tagged in
heading then it will confuse the
screen reader user.
https://app.screencast.
com/5HYe4yrgaP5XR
Remove these texts from
heading tag. And place them
in <p>
Screen Reader CHI_130 Medium 4.1.2 Name, Role, Value
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Name of '< , >' icons are not
defined.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to next/ previous icons using
arrow keys and verify
Name of '< , >' icons are not
defined.
Name of '< , >' icons should be
properly defined.
If name will not be defined then
screen reader user will not be
able to understand the purpose
of button.
https://app.screencast.
com/5HYe4yrgaP5XR
Provide proper aria label to
the button.
http://www.w3.
org/TR/WCAG20-
TECHS/ARIA6.html
Screen Reader CHI_131 High 1.3.1 Info and Relationships Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Calendar is not tagged in
table.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'calendar' using arrow keys
and verify
Calendar is not tagged in table.
Screen reader is reading it as
plain text.
Calendar should be tagged in
table.
If tabular content will not be
tagged in table then screen
reader user will not be able to
perceive the content in a
manner it is presented.
https://app.screencast.
com/DaTewFVT1uin2
Tag the calendar in table.
https://www.w3.
org/TR/wai-aria-
practices/examples/table/ta
ble.html
Screen Reader CHI_132 Medium 1.3.1 Info and Relationships Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Plain text is unnecessarily
tagged in link.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to text 'Household Hazardous
Waste Collection, Chino Fireworks
Spectacular' using arrow keys and verify
Plain text is unnecessarily
tagged in link.
Plain text should not be
tagged in link.
If plain text will be tagged in
link, then it will confuse the
screen reader users.
https://app.screencast.
com/ByzJIU07ALDCs
Remove link tag from the
plain text.
Screen Reader CHI_133 High 2.4.4 Link Purpose
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Link text provided to 'Read
On' link is incorrect.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'Read On' link using arrow
keys and verify
Link text provided to 'Read On'
link is incorrect. Screen reader
is reading it as link 'Household
Hazardous Waste Collection,
Chino Fireworks Spectacular'.
Sufficient, proper, correct and
unique link text should be
provided to 'Read On' link.
If incorrect link text will be
provided then it will confuse the
screen reader users.
https://app.screencast.
com/oiYntuDrVeZL6
Provide unique link text to
'Read On' link.
Screen Reader CHI_134 Medium 1.4.13 Content on Hover or Focus
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Tooltip is not provided for
'social media' icons.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'social media' icons and
verify
Tooltip is not provided for
'social media' icons.
Tooltip should be provided for
'social media' icons.
If tooltip will not be provided
then user will not be able to
identify the icons.
https://app.screencast.
com/zicF8tVbovFtQ
1. Create a <div> element,
give it a role="tooltip" and
an id="IDREF". Then, give it a
brief description of the
action.
2. This element has to be
accessible by focusing as
well as hovering over. Both
functionalities can be
provided using CSS.
3. The tooltip has to be
visually hidden using CSS.
4. Associate the tooltip with
its button using aria-
labelledby.
5. After applying this
keyboard-accessible tooltip,
consider removing the title
attribute from the element.
Refer to:
https://inclusive-
components.design/tooltips-
toggletips/
https://a11yproject.
com/posts/how-to-hide-
content/
Screen Reader CHI_135 Medium 1.3.1 Info and Relationships Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Social media links are not
tagged in list.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'social media' icons and
verify
Social media links are not
tagged in list.
Social media links should be
tagged in list.
If content will not be tagged in
list then screen reader user will
get confuse and will find
difficulty in perceiving the
information.
https://app.screencast.
com/2XLynd6yR2KH2
Tag the link in list.
Visit this link for code:
1. https://www.w3.
org/WAI/tutorials/page-
structure/content/
Screen Reader CHI_136 High 2.4.4 Link Purpose
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Home Sufficient link text is not
provided to social media links.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'social media' icons and
verify
Sufficient link text is not
provided to social media links.
Sufficient link text should be
provided to social media links.
Screen reader should read it
as link Chino on facebook, link
Chino on twitter etc.
Without proper link text screen
reader user will not be able to
understand the purpose of the
link.
https://app.screencast.
com/2XLynd6yR2KH2
Provide proper and sufficient
link text to social media
links.
068
295
Website Accessibility Inspection: https://www.cityofchino.org/ (06262023) Barriers 36/24/2023
Barrier Test Bug_Id Severity WCAG Guideline Environment Users Affected Page Name/ URL Summary Steps to Reproduce Actual Result Expected Result Instances/ Observation User Impact Screencast Dev Recommendation Screen Reader CHI_137 Medium 1.3.1 Info and Relationships Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Contact Us
[Global] 'Home> Staff
Directory' is not tagged in
breadcrumb menu.
1. Launch the URL: https://www.
cityofchino.org/directory.aspx
2. Navigate to 'Home> Staff Directory'
using arrow keys and verify
Home> Staff Directory' is not
tagged in breadcrumb menu.
Home> Staff Directory' should
be tagged in breadcrumb
menu.
If breadcrumb will not be
announced then screen reader
user will not be able to identify
it as breadcrumb menu.
https://app.screencast.
com/k9EB81vKwtz1C
Provides a label that
describes the type of
navigation provided in the
nav element.
aria-label="Breadcrumb".
Applied to the last link in the
set to indicate that it
represents the current page.
aria-current="page"
Screen Reader CHI_138 Low 1.3.1 Info and Relationships
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Contact Us
Screen reader is unnecessarily
reading '>>' greater greater
with link 'Search'.
1. Launch the URL: https://www.
cityofchino.org/directory.aspx
2. Navigate to 'Search>>' using arrow keys
and verify
Screen reader is unnecessarily
reading '>>' greater greater
with link 'Search'.
Screen reader should not read
'>>' greater greater with link
'Search'.
Instances:
1. Community> Screen reader
is unnecessarily reading arrow
icons.
If screen reader will read '>>'
with link Read more then it will
confuse the screen reader
users.
https://app.screencast.
com/6zFyLl4MkYQ1W
Use aria hidden = true for
the element.
Screen Reader CHI_139 High 1.3.1 Info and Relationships Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Contact Us Tabular content is not tagged in table.
1. Launch the URL: https://www.
cityofchino.org/directory.aspx
2. Navigate to Tabular content using
arrow keys and verify
Tabular content is not tagged
in table. Screen reader is
reading it as plain text.
Tabular content should be
tagged in table.
If tabular content will not be
tagged in table then screen
reader user will not be able to
perceive the content in a
manner it is presented.
https://app.screencast.
com/b1fVnKo9SsOUC
Tag the tabular content in
table.
https://www.w3.
org/TR/wai-aria-
practices/examples/table/ta
ble.html
Screen Reader CHI_140 Medium 1.1.1 Non Text Content
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired CSC Decorative images are not
hidden.
1. Launch the URL: https://www.
cityofchino.org/382/Community-Services-
Commission
2. Navigate to decorative graphic using
arrow keys and verify
Decorative graphics are not
hidden for screen reader
users.
Decorative images should be
hidden for screen reader user.
Alt text for these images
should be null.
Instances:
1. Community> Decorative
images are not hidden.
If decorative image is not
hidden for screen reader users,
it would confuse & cause
inconvenience to the user.
https://app.screencast.
com/3bZmXetg4xCwq
For decorative images, add
attribute alt=" " or null to
avoid unnecessary tab focus.
Screen Reader CHI_141 High 4.1.2 Name, Role, Value
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired CSC
Incorrect role is defined to
'Community Services
Commission, Mobile Home
Park Rent Stabilization
Commission' etc elements.
1. Launch the URL: https://www.
cityofchino.org/382/Community-Services-
Commission
2.Navigate to 'Community Services
Commission, Mobile Home Park Rent
Stabilization Commission' etc using arrow
keys and verify
Incorrect role is defined to
'Community Services
Commission, Mobile Home
Park Rent Stabilization
Commission' etc elements.
Role is unnecessarily defined
as button instead of link.
Role of 'Community Services
Commission, Mobile Home
Park Rent Stabilization
Commission' etc elements
should be defined as link.
Instances:
1. Bids
2. Report Graffiti
3. Business Resources
If incorrect role will be defined
then screen reader user will not
be able to understand the
correct purpose and
functionality of element.
https://app.screencast.
com/esbjiy2KGycQk
Provide proper link role to
the element.
Screen Reader CHI_142 Low 1.3.1 Info and Relationships
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired CSC
Screen reader is unnecessarily
reading '+ , -' icons with
accordion.
1. Launch the URL: https://www.
cityofchino.org/382/Community-Services-
Commission
2. Navigate to accordion using arrow keys
and verify
Screen reader is unnecessarily
reading '+ , -' icons with
accordion.
Screen reader should not read
'+ , -' icons with accordion.
Instances:
1. Community
If screen reader will read '+ , -'
icons with accordion then it will
confuse the screen reader
users.
https://app.screencast.
com/dCBtFE2ppmW3m
Use aria hidden = true for
the element.
Screen Reader CHI_143 High 4.1.2 Name, Role, Value
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired CSC
Role of accordion is
incorrectly defined as menu
sub menu.
1. Launch the URL: https://www.
cityofchino.org/382/Community-Services-
Commission
2. Navigate to accordion using arrow keys
and verify
Role of accordion is incorrectly
defined as menu sub menu.
Screen reader reads it as plain
text.
Role of accordion should be
defined as button or tab.
Instances:
1. Community
Without proper role screen
reader user will not be able to
understand the purpose and
functionality of element.
https://app.screencast.
com/dCBtFE2ppmW3m
Provide proper aria role to
the accordion.
Visit this link for code:
https://www.w3.
org/TR/wai-aria-practices-
1.1 /examples/accordion/accord
ion.html
Screen Reader CHI_144 High 4.1.2 Name, Role, Value
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired CSC Expanded/ collapsed state of
accordion is not announced.
1. Launch the URL: https://www.
cityofchino.org/382/Community-Services-
Commission
2. Navigate to accordion using arrow keys
and verify
Expanded/ collapsed state of
accordion is not announced.
Expanded/ collapsed state of
accordion should be defined.
Instances:
1. Community
If expanded/ collapsed state of
element will not be announced
then screen reader user will not
be able to identify the state of
link.
https://app.screencast.
com/dCBtFE2ppmW3m
Visit this link for the code:
https://www.w3.
org/WAI/GL/wiki/Using_the
_WAI-ARIA_aria-
expanded_state_to_mark_e
xpandable_and_collapsible_
regions
Screen Reader CHI_145 Medium 1.3.1 Info and Relationships Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired CSC Left navigation links are not
tagged in list.
1. Launch the URL: https://www.
cityofchino.org/382/Community-Services-
Commission
2. Navigate to left navigation links using
arrow keys and verify
Left navigation links are not
tagged in list.
Left navigation links should be
tagged in list.
Instances:
1. Bids
2. Report Graffiti
3. Business Resources
4. Utilities
5. Business License
6. Sewer System
7. Incentives
If content will not be tagged in
list then screen reader user will
get confuse and will find
difficulty in perceiving the
information.
https://app.screencast.
com/NffNSDsY5hMp2
Tag links in list tag.
Visit this link for code:
1. https://www.w3.
org/WAI/tutorials/page-
structure/content/
Screen Reader CHI_146 High 4.1.3 Status Messages
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Report Graffiti
Screen reader does not
automatically announce the
success message.
1. Launch the URL: https://www.
cityofchino.org/507/Report-Graffiti
2. Submit the form with valid details and
verify
Screen reader does not
automatically announce the
success message.
Screen reader should
automatically announce the
success message.
If success message will not be
announced automatically then
screen reader user will not be
able to identify whether form
has been successfully submitted
or not.
https://app.screencast.
com/X6OY7PSzbe5Bo
Provide aria-live=""
assertive"" and role=""
alert"" to the the changes
that are made after hitting
enter on sort button
Visit this link for the code:
https://www.w3.
org/TR/2016/NOTE-
WCAG20-TECHS-
20161007/ARIA19
Screen Reader CHI_147 Medium 1.3.1 Info and Relationships Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Report Graffiti Form fields are unnecessarily tagged in list.
1. Launch the URL: https://www.
cityofchino.org/507/Report-Graffiti
2. Navigate to form using arrow keys and
verify
Form fields are unnecessarily
tagged in list.
Form fields should not be
tagged in list.
If forms will be tagged in list
then it will confuse the screen
reader users.
https://app.screencast.
com/bUMTcEfA1bsR0
Remove the forms from the
list tag.
Screen Reader CHI_148 Medium 1.3.1 Info and Relationships Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Business
Resources
Incorrect list tag is
implemented for list items.
1. Launch the URL: https://www.
cityofchino.org/459/Business-Resources
2. Navigate to list items present under
'City of Chino' section using arrow keys
and verify
Incorrect list tag is
implemented for list items. All
3 items are unnecessarily
tagged in separate list tag.
Correct list tag should be
implemented for list items. All
3 items should be tagged in
list of 3 items.
If incorrect list tag will be
implemented then it will
confuse the screen reader
users.
https://app.screencast.
com/OdzHFDnp1eNcT
Tag list items in list of 3
items.
Screen Reader CHI_149 High 4.1.2 Name, Role, Value
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired Utilities Role of accordion is
incorrectly defined as link.
1. Launch the URL: https://www.
cityofchino.org/379/Utilities
2. Navigate to accordion using arrow keys
and verify
Role of accordion is incorrectly
defined as link. Screen reader
reads it as plain text.
Role of accordion should be
defined as button or tab.
Instances:
1. Business License
2. Community
Without proper role screen
reader user will not be able to
understand the purpose and
functionality of element.
https://app.screencast.
com/TrQ3pvawwZoIa
Provide proper aria role to
the accordion.
Visit this link for code:
https://www.w3.
org/TR/wai-aria-practices-
1.1 /examples/accordion/accord
ion.html
Screen Reader CHI_150 Medium 1.1.1 Non Text Content
Win 10/ Chrome/ JAWS
Win 10/ Edge/ JAWS
iOS/ Safari/ VoiceOver
Mac/ Safari/ VoiceOver
Visually Impaired City Budget Decorative image is not
hidden.
1. Launch the URL: https://www.
cityofchino.org/220/Budget
2. Navigate to decorative graphic using
arrow keys and verify
Decorative image is not hidden
for screen reader users.
Decorative images should be
hidden for screen reader user.
Alt text for these images
should be null.
If decorative image is not
hidden for screen reader users,
it would confuse & cause
inconvenience to the user.
https://app.screencast.
com/IXbPpif2wzIOH
For decorative images, add
attribute alt=" " or null to
avoid unnecessary tab focus.
Screen Reader CHI_151 High 4.1.2 Name, Role, Value iOS/ Safari/ VoiceOver Visually Impaired Home Role of 'hamburger menu' is not defined.
1. Launch the URL: https://www.
cityofchino.org/
2. Navigate to 'hamburger menu' using
arrow keys and verify
Role of 'hamburger menu' is
not defined.
Role of 'hamburger menu'
should be defined. Role
should be defined as button.
Without proper role screen
reader user will not be able to
understand the purpose and
functionality of element.
https://app.screencast.
com/lsTYumpvF8ZPr
Provide proper aria role as
button.
069
296
ADA TITLE II SELF-EVALUATION AND TRANSITION PLAN
CITY OF CHINO BUREAU VERITAS PROJECT: 160001.23R000-FNL.206 APPENDIX F:
PUBLIC RIGHT -OF -WAY SIDEWALK AND CURB
RAMP EVALUATION MAPS
070
297
071
298
072
299
073
300
074
301
075
302
076
303
ADA TITLE II SELF-EVALUATION AND TRANSITION PLAN
CITY OF CHINO BUREAU VERITAS PROJECT: 160001.23R000-FNL.206 APPENDIX G:
CITY OF CHINO ACCESSIBILITY SURVEY
077
304
City of Chino - Accessibility Survey
Question Title
1. Are there programs or activities sponsored by the City of Chino, or facilities owned by the City of Chino, that you or someone you know cannot participate in or enjoy because of a disability? Yes
No
If yes, please describe
Question Title
2. Have you encountered any communication barriers within a City of Chino facility or park which prevented you from utilizing or participating in a program, service, or activity?
Yes
No
Question Title
3. Have you participated in a program, activity or visited a City of Chino facility or park that you particularly enjoyed?
Yes
No
If yes, please describe the experience
Question Title
4. Do you or someone you know require visual interpretive services or assisted listening systems at the City of Chino’s programs or public meetings?
Yes
No
Question Title
5. Which City buildings do you visit most often?
7th Street Theater
Carolyn Owens Community Center
Chaffey Business Office
Chaffey College/Chino Center
Chino Branch Library
078
305
City Hall
Community Building
Family Services Center
Fire Station #5 (Ramona Ave.)
Fire Station #63 (Kimball Ave.)
Fire Station #7 (Riverside Dr.)
Fire Station No. 1 & Training Center Facility (Schaefer Ave.) Gray Building/Chamber of Commerce
IT Center - Chaffey College
Liberty Park Recreation Center
Monte Vista Park Recreation Center/Teen Center
Neighborhood Activity Center (NAC) Includes: Boxing Gym Old Schoolhouse Museum
Owen's Bistro
Police Station
Preserve Community Center
Public Works Services Center
Senior Center
Youth Museum
Question Title
6. Which City parks do you visit most often?
7th Street Park
Aguiar Square
Ayala Park
Carolyn Owens Centennial Square
Central Park
Chino Community Building Park
Chino Community Garden
Classics Park
Community Garden
Constellation Park
Cypress Trails Park
Discovery Park
Energy Park
079
306
Evergreen Park
Forest Park
Founders Park
Gallery Park
Garden Park
Golden Tree Park
Harvest Park
Heritage Park
Hidden Hallow
Inspiration Park
Liberty Park
Lotus Park
McLeod Park
Meridian Park - North
Meridian Park - South
Monte Vista Park
Mountain View Park
Mulberry Park
Nature Retreat Park
Olympic Park
Oak Tree Square Park
Sebring Park
Secret Garden Park
Senior Center
Shady Grove Park
Symphony Park
Villa Park
Walnut Park
Question Title
7. Rate the following features of the City of Chino’s facilities in order of importance to you from 1 to 5, with the most important as 1:
1. Restrooms
Move up RestroomsMove down Restrooms
2. Parking
Move up ParkingMove down Parking
080
307
3. Pathway / Sidewalk
Move up Pathway / SidewalkMove down Pathway / Sidewalk
4. Building Entrance
Move up Building EntranceMove down Building Entrance
5. Meeting Rooms
Move up Meeting RoomsMove down Meeting Rooms
Question Title
8. Is the City of Chino’s website and phone system accessible to you? Yes
No
If no, what functions are not accessible to you?
Question Title
9. Do you feel that the City of Chino provides adequate emergency response services to assist citizens with disabilities? Yes
No
Question Title
10. Have you encountered street or intersection crossings near a city building or park where missing or inoperable pedestrian crossing push buttons affect your ability to cross the street?
Yes
No
If yes, please describe
Question Title
11. Do you have difficulty accessing city parks, buildings, or schools due to inaccessibility of public sidewalks or curb ramps?
Yes
No
If yes, please describe
Question Title
12. Have you encountered inaccessible conditions at public transit stops, including adjacent sidewalks?
Yes
No
081
308
Question Title
13. Have you experienced physical barriers to accessibility on a public pedestrian circulation path, such as broken / damaged concrete, missing curb ramp(s)?
Yes
No
Question Title
14. What program, activity or facility improvements would promote accessibility to the City of Chino’s programs, services, and facilities? 082
309
City of Chino - Accessibility Survey
1 / 20
16.67% 2
83.33% 10
Q1 Are there programs or activities sponsored by the City of Chino, or facilities owned by the City of Chino, that you or someone you know cannot participate in or enjoy because of a disability? Answered: 12 Skipped: 1
TOTAL 12
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No
083
310
City of Chino - Accessibility Survey
2 / 20
8.33% 1
91.67% 11
Q2 Have you encountered any communication barriers within a City of Chino facility or park which prevented you from utilizing or participating in a program, service, or activity?
Answered: 12 Skipped: 1
TOTAL 12
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No
084
311
City of Chino - Accessibility Survey
3 / 20
58.33% 7
41.67% 5
Q3 Have you participated in a program, activity or visited a City of Chino facility or park that you particularly enjoyed?
Answered: 12 Skipped: 1
TOTAL 12
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No
085
312
City of Chino - Accessibility Survey
4 / 20
33.33% 4
66.67% 8
Q4 Do you or someone you know require visual interpretive services or assisted listening systems at the City of Chino’s programs or public meetings?
Answered: 12 Skipped: 1
TOTAL 12
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No
086
313
City of Chino - Accessibility Survey
5 / 20
Q5 Which City buildings do you visit most often?
Answered: 9 Skipped: 4
7th Street
Theater
Carolyn Owens
Community...
Chaffey
Business Office
Chaffey
College/Chin...
Chino Branch
Library
City Hall
Community
Building
Family
Services Center
Fire Station
#5 (Ramona...
Fire Station
#63 (Kimball...
Fire Station
#7 (Riversid...
Fire Station
No. 1 &...
Gray
Building/Cha...
IT Center -
Chaffey College
Liberty Park
Recreation...
Monte Vista
Park Recreat...
Neighborhood
Activity Cen...
Old
Schoolhouse...
Owen's Bistro
087
314
City of Chino - Accessibility Survey
6 / 20
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Owen s Bistro
Police Station
Preserve
Community...
Public Works
Services Center
Senior Center
Youth Museum
088
315
City of Chino - Accessibility Survey
7 / 20
22.22% 2
44.44% 4
0.00% 0
22.22% 2
22.22% 2
33.33% 3
22.22% 2
0.00% 0
0.00% 0
0.00% 0
0.00% 0
0.00% 0
11.11% 1
0.00% 0
11.11% 1
11.11% 1
11.11% 1
11.11% 1
0.00% 0
22.22% 2
33.33% 3
0.00% 0
22.22% 2
33.33% 3
Total Respondents: 9
ANSWER CHOICES RESPONSES
7th Street Theater
Carolyn Owens Community Center
Chaffey Business Office
Chaffey College/Chino Center
Chino Branch Library
City Hall
Community Building
Family Services Center
Fire Station #5 (Ramona Ave.)
Fire Station #63 (Kimball Ave.)
Fire Station #7 (Riverside Dr.)
Fire Station No. 1 & Training Center Facility (Schaefer Ave.) Gray Building/Chamber of Commerce
IT Center - Chaffey College
Liberty Park Recreation Center
Monte Vista Park Recreation Center/Teen Center
Neighborhood Activity Center (NAC) Includes: Boxing Gym Old Schoolhouse Museum
Owen's Bistro
Police Station
Preserve Community Center
Public Works Services Center
Senior Center
Youth Museum
089
316
City of Chino - Accessibility Survey
8 / 20
Q6 Which City parks do you visit most often?
Answered: 11 Skipped: 2
7th Street Park
Aguiar Square
Ayala Park
Carolyn Owens
Centennial...
Central Park
Chino
Community...
Chino
Community...
Classics Park
Community
Garden
Constellation
Park
Cypress Trails
Park
Discovery Park
Energy Park
Evergreen Park
Forest Park
Founders Park
Gallery Park
Garden Park
Golden Tree
090
317
City of Chino - Accessibility Survey
9 / 20
Park
Harvest Park
Heritage Park
Hidden Hallow
Inspiration
Park
Liberty Park
Lotus Park
McLeod Park
Meridian Park
- North
Meridian Park
- South
Monte Vista
Park
Mountain View
Park
Mulberry Park
Nature Retreat
Park
Olympic Park
Oak Tree
Square Park
Sebring Park
Secret Garden
Park
Senior Center
Shady Grove
Park
Symphony Park
091
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0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Villa Park
Walnut Park
092
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0.00% 0
0.00% 0
81.82% 9
9.09% 1
0.00% 0
9.09% 1
0.00% 0
0.00% 0
0.00% 0
18.18% 2
18.18% 2
18.18% 2
0.00% 0
0.00% 0
9.09% 1
18.18% 2
0.00% 0
0.00% 0
0.00% 0
0.00% 0
36.36% 4
0.00% 0
0.00% 0
9.09% 1
0.00% 0
9.09% 1
0.00% 0
0.00% 0
27.27% 3
9.09% 1
0.00% 0
9.09% 1
ANSWER CHOICES RESPONSES
7th Street Park
Aguiar Square
Ayala Park
Carolyn Owens Centennial Square
Central Park
Chino Community Building Park
Chino Community Garden
Classics Park
Community Garden
Constellation Park
Cypress Trails Park
Discovery Park
Energy Park
Evergreen Park
Forest Park
Founders Park
Gallery Park
Garden Park
Golden Tree Park
Harvest Park
Heritage Park
Hidden Hallow
Inspiration Park
Liberty Park
Lotus Park
McLeod Park
Meridian Park - North
Meridian Park - South
Monte Vista Park
Mountain View Park
Mulberry Park
Nature Retreat Park
093
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18.18% 2
0.00% 0
0.00% 0
0.00% 0
9.09% 1
18.18% 2
0.00% 0
9.09% 1
9.09% 1
Total Respondents: 11
Olympic Park
Oak Tree Square Park
Sebring Park
Secret Garden Park
Senior Center
Shady Grove Park
Symphony Park
Villa Park
Walnut Park
094
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Q7 Rate the following features of the City of Chino’s facilities in order of importance to you from 1 to 5, with the most important as 1:
Answered: 13 Skipped: 0
53.85%
7 23.08%
3 7.69%
1 15.38%
2 0.00%
0 13
4.15 15.38%
2 69.23%
9 15.38%
2 0.00%
0 0.00%
0 13
4.00 30.77%
4 7.69%
1 46.15%
6 15.38%
2 0.00%
0 13
3.54 0.00%
0 0.00%
0 23.08%
3 69.23%
9 7.69%
1 13
2.15 0.00%
0 0.00%
0 7.69%
1 0.00%
0 92.31%
12 13
1.15 0 1 2 3 4 5 6 7 8 9 10
Restrooms
Parking
Pathway /
Sidewalk
Building
Entrance
Meeting Rooms
1 2 3 4 5 TOTAL SCORE
Restrooms
Parking
Pathway / Sidewalk
Building Entrance
Meeting Rooms
095
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100.00% 12
0.00% 0
Q8 Is the City of Chino’s website and phone system accessible to you? Answered: 12 Skipped: 1
TOTAL 12
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No
096
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75.00% 9
25.00% 3
Q9 Do you feel that the City of Chino provides adequate emergency response services to assist citizens with disabilities? Answered: 12 Skipped: 1
TOTAL 12
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No
097
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38.46% 5
61.54% 8
Q10 Have you encountered street or intersection crossings near a city building or park where missing or inoperable pedestrian crossing push buttons affect your ability to cross the street?
Answered: 13 Skipped: 0
TOTAL 13
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No
098
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25.00% 3
75.00% 9
Q11 Do you have difficulty accessing city parks, buildings, or schools due to inaccessibility of public sidewalks or curb ramps?
Answered: 12 Skipped: 1
TOTAL 12
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No
099
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16.67% 2
83.33% 10
Q12 Have you encountered inaccessible conditions at public transit stops, including adjacent sidewalks?
Answered: 12 Skipped: 1
TOTAL 12
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No
100
327
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50.00% 6
50.00% 6
Q13 Have you experienced physical barriers to accessibility on a public pedestrian circulation path, such as broken / damaged concrete, missing curb ramp(s)?
Answered: 12 Skipped: 1
TOTAL 12
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
ANSWER CHOICES RESPONSES
Yes
No
101
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Q14 What program, activity or facility improvements would promote accessibility to the City of Chino’s programs, services, and facilities? Answered: 6 Skipped: 7
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Q1
Are there programs or activities sponsored by the City of Chino, or facilities owned by the City of Chino, that you or someone you know cannot participate in or enjoy because of a disability?
No
Q2
Have you encountered any communication barriers within
a City of Chino facility or park which prevented you from utilizing or participating in a program, service, or activity? No
Q3
Have you participated in a program, activity or visited a City of Chino facility or park that you particularly enjoyed? Yes,
summer concert nights
If yes, please describe the experience:
Q4
Do you or someone you know require visual interpretive
services or assisted listening systems at the City of
Chino’s programs or public meetings?
No
Q5
Which City buildings do you visit most often?
Preserve Community Center,
Youth Museum
Q6
Which City parks do you visit most often?
Discovery Park,
Forest Park,
Founders Park,
Nature Retreat Park,
Olympic Park,
Shady Grove Park
#1#1
COMPLETECOMPLETE
Collector:Collector:
Web Link 1 Web Link 1 (Web Link)(Web Link)
Started:Started: Thursday, June 08, 2023 2:24:22 PMThursday, June 08, 2023 2:24:22 PM Last Modified:Last Modified: Thursday, June 08, 2023 2:26:42 PMThursday, June 08, 2023 2:26:42 PM Time Spent:Time Spent: 00:02:1900:02:19
103
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Q7
Rate the following features of the City of Chino’s facilities in order of importance to you from 1 to 5, with the most important as 1:
Restrooms 1
Parking 2
Pathway / Sidewalk 3
Building Entrance 4
Meeting Rooms 5
Q8
Is the City of Chino’s website and phone system
accessible to you?
Yes
Q9
Do you feel that the City of Chino provides adequate
emergency response services to assist citizens with
disabilities?
Yes
Q10
Have you encountered street or intersection crossings
near a city building or park where missing or inoperable pedestrian crossing push buttons affect your ability to cross the street?
No
Q11
Do you have difficulty accessing city parks, buildings, or schools due to inaccessibility of public sidewalks or curb ramps?
No
Q12
Have you encountered inaccessible conditions at public
transit stops, including adjacent sidewalks?
No
Q13
Have you experienced physical barriers to accessibility on a public pedestrian circulation path, such as broken /
damaged concrete, missing curb ramp(s)?
No
104
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Q14
What program, activity or facility improvements would
promote accessibility to the City of Chino’s programs,
services, and facilities?
Respondent skipped this question
105
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Q1
Are there programs or activities sponsored by the City of Chino, or facilities owned by the City of Chino, that you or someone you know cannot participate in or enjoy because of a disability?
No
Q2
Have you encountered any communication barriers within
a City of Chino facility or park which prevented you from utilizing or participating in a program, service, or activity? Yes
Q3
Have you participated in a program, activity or visited a City of Chino facility or park that you particularly enjoyed? Yes
Q4
Do you or someone you know require visual interpretive
services or assisted listening systems at the City of
Chino’s programs or public meetings?
Yes
Q5
Which City buildings do you visit most often?
Chaffey College/Chino Center
Q6
Which City parks do you visit most often?
Ayala Park,
Heritage Park
#2#2
COMPLETECOMPLETE
Collector:Collector:
Web Link 1 Web Link 1 (Web Link)(Web Link)
Started:Started: Thursday, June 08, 2023 4:06:15 PMThursday, June 08, 2023 4:06:15 PM Last Modified:Last Modified: Thursday, June 08, 2023 4:12:01 PMThursday, June 08, 2023 4:12:01 PM Time Spent:Time Spent: 00:05:4500:05:45
106
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Q7
Rate the following features of the City of Chino’s facilities in order of importance to you from 1 to 5, with the most important as 1:
Restrooms 2
Parking 3
Pathway / Sidewalk 1
Building Entrance 4
Meeting Rooms 5
Q8
Is the City of Chino’s website and phone system
accessible to you?
Yes
Q9
Do you feel that the City of Chino provides adequate
emergency response services to assist citizens with
disabilities?
No
Q10
Have you encountered street or intersection crossings
near a city building or park where missing or inoperable pedestrian crossing push buttons affect your ability to cross the street?
No
Q11
Do you have difficulty accessing city parks, buildings, or schools due to inaccessibility of public sidewalks or curb ramps?
No
Q12
Have you encountered inaccessible conditions at public
transit stops, including adjacent sidewalks?
Yes
Q13
Have you experienced physical barriers to accessibility on a public pedestrian circulation path, such as broken /
damaged concrete, missing curb ramp(s)?
Yes
107
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Q14
What program, activity or facility improvements would promote accessibility to the City of Chino’s programs, services, and facilities?
We need more handicap spaces to park, it is also very important that all sideways are excusable for everyone, being in a wheelchair myself I find some walkways too small for my wheelchair. Bathrooms also need to be more accessible, toilet paper needs to be reachable for everyone. It is important that everyone is comfortable and considered when it comes to all programs, services & facilities.
108
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Q1
Are there programs or activities sponsored by the City of Chino, or facilities owned by the City of Chino, that you or someone you know cannot participate in or enjoy because of a disability?
Yes,
We have little for special needs children, and For things like concerts, car shows, and parades there are not enough
handicap parking spots and restrooms so trying to bring someone in a wheelchair with oxygen is an overwhelming
task for an aging caregiver.
If yes, please describe:
Q2
Have you encountered any communication barriers within
a City of Chino facility or park which prevented you from utilizing or participating in a program, service, or activity? No
Q3
Have you participated in a program, activity or visited a City of Chino facility or park that you particularly enjoyed? Yes,
Concerts in the park and parades.
If yes, please describe the experience:
Q4
Do you or someone you know require visual interpretive
services or assisted listening systems at the City of
Chino’s programs or public meetings?
Yes
#3#3
COMPLETECOMPLETE
Collector:Collector:
Web Link 1 Web Link 1 (Web Link)(Web Link)
Started:Started: Saturday, June 10, 2023 12:12:59 PMSaturday, June 10, 2023 12:12:59 PM Last Modified:Last Modified: Saturday, June 10, 2023 12:27:42 PMSaturday, June 10, 2023 12:27:42 PM Time Spent:Time Spent: 00:14:4200:14:42
109
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Q5
Which City buildings do you visit most often?
7th Street Theater,
Carolyn Owens Community Center,
Chaffey College/Chino Center,
Chino Branch Library,
City Hall,
Community Building ,
Gray Building/Chamber of Commerce,
Liberty Park Recreation Center,
Police Station,
Senior Center,
Youth Museum
Q6
Which City parks do you visit most often?
Ayala Park,
Carolyn Owens Centennial Square,
Chino Community Building Park ,
Constellation Park,
Cypress Trails Park,
Founders Park,
Heritage Park,
Liberty Park,
Monte Vista Park,
Mountain View Park,
Senior Center,
Shady Grove Park
Q7
Rate the following features of the City of Chino’s facilities in order of importance to you from 1 to 5, with the most important as 1:
Restrooms 2
Parking 1
Pathway / Sidewalk 4
Building Entrance 3
Meeting Rooms 5
110
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Q8
Is the City of Chino’s website and phone system
accessible to you?
Yes
Q9
Do you feel that the City of Chino provides adequate
emergency response services to assist citizens with
disabilities?
Yes
Q10
Have you encountered street or intersection crossings
near a city building or park where missing or inoperable pedestrian crossing push buttons affect your ability to cross the street?
No
Q11
Do you have difficulty accessing city parks, buildings, or schools due to inaccessibility of public sidewalks or curb ramps?
No
Q12
Have you encountered inaccessible conditions at public
transit stops, including adjacent sidewalks?
No
Q13
Have you experienced physical barriers to accessibility on a public pedestrian circulation path, such as broken /
damaged concrete, missing curb ramp(s)?
No
Q14
What program, activity or facility improvements would promote accessibility to the City of Chino’s programs, services, and facilities?
More handicap parking, and a playground or miniature golf course designed for children and adults with physical and mental disabilities,
111
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Q1
Are there programs or activities sponsored by the City of Chino, or facilities owned by the City of Chino, that you or someone you know cannot participate in or enjoy because of a disability?
No
Q2
Have you encountered any communication barriers within
a City of Chino facility or park which prevented you from utilizing or participating in a program, service, or activity? No
Q3
Have you participated in a program, activity or visited a City of Chino facility or park that you particularly enjoyed? Yes,
baseball
If yes, please describe the experience:
Q4
Do you or someone you know require visual interpretive
services or assisted listening systems at the City of
Chino’s programs or public meetings?
Yes
Q5
Which City buildings do you visit most often?
Preserve Community Center
Q6
Which City parks do you visit most often?
Ayala Park,
Constellation Park
#4#4
COMPLETECOMPLETE
Collector:Collector:
Web Link 1 Web Link 1 (Web Link)(Web Link)
Started:Started: Wednesday, June 21, 2023 11:27:24 PMWednesday, June 21, 2023 11:27:24 PM Last Modified:Last Modified: Wednesday, June 21, 2023 11:42:57 PMWednesday, June 21, 2023 11:42:57 PM Time Spent:Time Spent: 00:15:3200:15:32
112
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City of Chino - Accessibility Survey
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Q7
Rate the following features of the City of Chino’s facilities in order of importance to you from 1 to 5, with the most important as 1:
Restrooms 3
Parking 2
Pathway / Sidewalk 1
Building Entrance 4
Meeting Rooms 5
Q8
Is the City of Chino’s website and phone system
accessible to you?
Yes
Q9
Do you feel that the City of Chino provides adequate
emergency response services to assist citizens with
disabilities?
No
Q10
Have you encountered street or intersection crossings
near a city building or park where missing or inoperable pedestrian crossing push buttons affect your ability to cross the street?
Yes,
eucalyptus ave and purdue
If yes, please describe:
Q11
Do you have difficulty accessing city parks, buildings, or schools due to inaccessibility of public sidewalks or curb ramps?
Yes,
some sidewalks are in disrepair or don't have a ramp. also, there isn't disability parking in some city neighborhoods.
If yes, please describe:
Q12
Have you encountered inaccessible conditions at public
transit stops, including adjacent sidewalks?
Yes
Q13
Have you experienced physical barriers to accessibility on a public pedestrian circulation path, such as broken /
damaged concrete, missing curb ramp(s)?
Yes
113
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Q14
What program, activity or facility improvements would promote accessibility to the City of Chino’s programs, services, and facilities?
n/a
114
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City of Chino - Accessibility Survey
13 / 39
Q1
Are there programs or activities sponsored by the City of Chino, or facilities owned by the City of Chino, that you or someone you know cannot participate in or enjoy because of a disability?
No
Q2
Have you encountered any communication barriers within
a City of Chino facility or park which prevented you from utilizing or participating in a program, service, or activity? No
Q3
Have you participated in a program, activity or visited a City of Chino facility or park that you particularly enjoyed? Yes
Q4
Do you or someone you know require visual interpretive
services or assisted listening systems at the City of
Chino’s programs or public meetings?
No
Q5
Which City buildings do you visit most often?
Carolyn Owens Community Center,
City Hall,
Community Building ,
Neighborhood Activity Center (NAC) Includes: Boxing
Gym
,
Old Schoolhouse Museum,
Police Station,
Preserve Community Center,
Senior Center,
Youth Museum
#5#5
COMPLETECOMPLETE
Collector:Collector:
Web Link 1 Web Link 1 (Web Link)(Web Link)
Started:Started: Saturday, July 08, 2023 11:30:41 PMSaturday, July 08, 2023 11:30:41 PM Last Modified:Last Modified: Saturday, July 08, 2023 11:33:33 PMSaturday, July 08, 2023 11:33:33 PM Time Spent:Time Spent: 00:02:5100:02:51
115
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14 / 39
Q6
Which City parks do you visit most often?
Ayala Park,
Discovery Park,
Heritage Park,
Monte Vista Park,
Olympic Park
Q7
Rate the following features of the City of Chino’s facilities in order of importance to you from 1 to 5, with the most important as 1:
Restrooms 1
Parking 2
Pathway / Sidewalk 3
Building Entrance 4
Meeting Rooms 5
Q8
Is the City of Chino’s website and phone system
accessible to you?
Yes
Q9
Do you feel that the City of Chino provides adequate
emergency response services to assist citizens with
disabilities?
Yes
Q10
Have you encountered street or intersection crossings
near a city building or park where missing or inoperable pedestrian crossing push buttons affect your ability to cross the street?
Yes
Q11
Do you have difficulty accessing city parks, buildings, or schools due to inaccessibility of public sidewalks or curb ramps?
No
Q12
Have you encountered inaccessible conditions at public
transit stops, including adjacent sidewalks?
No
116
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Q13
Have you experienced physical barriers to accessibility on a public pedestrian circulation path, such as broken /
damaged concrete, missing curb ramp(s)?
Yes
Q14
What program, activity or facility improvements would
promote accessibility to the City of Chino’s programs,
services, and facilities?
Respondent skipped this question
117
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City of Chino - Accessibility Survey
16 / 39
Q1
Are there programs or activities sponsored by the City of Chino, or facilities owned by the City of Chino, that you or someone you know cannot participate in or enjoy because of a disability?
No
Q2
Have you encountered any communication barriers within
a City of Chino facility or park which prevented you from utilizing or participating in a program, service, or activity? No
Q3
Have you participated in a program, activity or visited a City of Chino facility or park that you particularly enjoyed? Yes,
Concerts in the park, need more ADA seating access
If yes, please describe the experience:
Q4
Do you or someone you know require visual interpretive
services or assisted listening systems at the City of
Chino’s programs or public meetings?
No
Q5
Which City buildings do you visit most often?
Carolyn Owens Community Center,
Monte Vista Park Recreation Center/Teen Center
Q6
Which City parks do you visit most often?
Ayala Park,
Heritage Park,
Monte Vista Park,
Villa Park
#6#6
COMPLETECOMPLETE
Collector:Collector:
Web Link 1 Web Link 1 (Web Link)(Web Link)
Started:Started: Wednesday, July 12, 2023 8:36:15 PMWednesday, July 12, 2023 8:36:15 PM Last Modified:Last Modified: Wednesday, July 12, 2023 8:47:45 PMWednesday, July 12, 2023 8:47:45 PM Time Spent:Time Spent: 00:11:2900:11:29
118
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Q7
Rate the following features of the City of Chino’s facilities in order of importance to you from 1 to 5, with the most important as 1:
Restrooms 2
Parking 1
Pathway / Sidewalk 3
Building Entrance 4
Meeting Rooms 5
Q8
Is the City of Chino’s website and phone system
accessible to you?
Yes
Q9
Do you feel that the City of Chino provides adequate
emergency response services to assist citizens with
disabilities?
Yes
Q10
Have you encountered street or intersection crossings
near a city building or park where missing or inoperable pedestrian crossing push buttons affect your ability to cross the street?
Yes,
Corner of 3rd and Bst, across from adult school. There is no ADA curbi ramps on any corner.
If yes, please describe:
Q11
Do you have difficulty accessing city parks, buildings, or schools due to inaccessibility of public sidewalks or curb ramps?
Yes,
Adult school
If yes, please describe:
Q12
Have you encountered inaccessible conditions at public
transit stops, including adjacent sidewalks?
No
Q13
Have you experienced physical barriers to accessibility on a public pedestrian circulation path, such as broken /
damaged concrete, missing curb ramp(s)?
Yes
119
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Q14
What program, activity or facility improvements would promote accessibility to the City of Chino’s programs, services, and facilities?
Just ADA curbing and ramps where needed, not on corners where there are no sidewalks Schaffer, Edison, Ramona south of Chino Ave.
120
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19 / 39
Q1
Are there programs or activities sponsored by the City of Chino, or facilities owned by the City of Chino, that you or someone you know cannot participate in or enjoy because of a disability?
No
Q2
Have you encountered any communication barriers within
a City of Chino facility or park which prevented you from utilizing or participating in a program, service, or activity? No
Q3
Have you participated in a program, activity or visited a City of Chino facility or park that you particularly enjoyed? No
Q4
Do you or someone you know require visual interpretive
services or assisted listening systems at the City of
Chino’s programs or public meetings?
No
Q5
Which City buildings do you visit most often?
City Hall
Q6
Which City parks do you visit most often?
Walnut Park
#7#7
COMPLETECOMPLETE
Collector:Collector:
Web Link 1 Web Link 1 (Web Link)(Web Link)
Started:Started: Wednesday, July 12, 2023 9:02:48 PMWednesday, July 12, 2023 9:02:48 PM Last Modified:Last Modified: Wednesday, July 12, 2023 9:05:39 PMWednesday, July 12, 2023 9:05:39 PM Time Spent:Time Spent: 00:02:5100:02:51