Job Descriptions Part 2 — Chino City Council, September 16, 2025 (part 1 of 3)

September 2025
FLSA: Non-Exempt

GROUNDS MAINTENANCE LEAD WORKER

DEFINITION

Under direction, performs skilled manual labor in the maintenance and repair of public works areas including parks, parkways, and medians; coordinates and inspects contractual and custodial work; leads the work of a crew engaged in such work; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS

This is the advanced journey-level classification in the Grounds Maintenance Worker series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties/ensure efficient and effective servicing function of the assigned program area. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.

 Participates in and leads the work of a crew engaged in tree trimming, including tree removal, stump grinding, and pruning of trees, shrubs, and hedges.
 Participates in and leads the work of a crew engaged in mowing lawns, making repairs of irrigation and sprinkler systems, controlling weeds, repairing fences, applying pesticides and insecticides, and performing general maintenance of parks and rights-of-way.  Writes or reviews mitigation contract documents (i.e., plans and specifications) for site preparation, clearing and grubbing, earthwork, plant installation, erosion control, maintenance, and short-term monitoring; prepares traffic control plans for landscape projects; reviews and revises engineering plans for parks facilities installations.
 Uses a variety of equipment and tools such as welders and chemical sprayers; welds equipment at parks and facilities as needed.
 Prepares work assignments and deploys crewmembers accordingly; assists in the preparation of performance evaluations; reviews time sheets for accuracy; prepares and submits records and reports concerning work performance.
 Ensures work of crew is performed in a safe and efficient manner; trains subordinates in semi-skilled operations and safe work methods and practices.

Grounds Maintenance Lead Worker

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 Responds to concerns from employees, emergency calls from the public and other agencies, and requests for information; takes appropriate action and resolves problems.  Inspects facilities to ensure delivery of acceptable maintenance practices; performs inspection of work areas for compliance with accepted standards, required maintenance, and needed corrective work; maintains records of work performed; maintains equipment; reviews coding on invoices and recommends approval for payment; monitors budget expenditures for vendors and contracts.  Coordinates work to be performed by maintenance contractors including the daily inspection of work to ensure compliance with contract specifications and resolve problems in the field; meets with representatives of contracting firms to review maintenance deficiencies and expected corrective actions; discusses need for special projects and/or additional work and requests cost figures.  Obtains price quotations and processes purchasing of tools, materials, and supplies; reviews and grades contract bid proposals; logs invoices; oversees and tracks budget expenditures throughout the year.  Transports, sets up, and tears down equipment and furniture for Citywide special events.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Principles of providing functional direction and training.  Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Equipment operation, techniques, and methods used in the area of specialization.  Landscape design including trees, plants, flowers, and shrubs.  Plant pest and disease eradication including proper use of herbicides and pesticides.  Use of Geographic Information System (GIS) programs to research areas, edit, remove, and add locations, and make updates.
 Methods, tools, and equipment used to abate weeds, insects, and rodents.  Methods, tools, and equipment used to irrigate landscaping and maintain trees, plants, and shrubs.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service, by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Safely operate vehicles, equipment, and stationary mechanical equipment and make minor adjustments and repairs.
 Read and interpret basic maps, blueprints, gauges, and testing equipment.  Analyze, interpret, and/or evaluate bid specifications.

Grounds Maintenance Lead Worker

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 Troubleshoot and repair broken irrigation lines, sprinklers, valves, and drip lines.  Oversee contract work on City landscapes and parks.
 Properly apply herbicides and pesticides in accordance with state regulations.  Run irrigation on fields and dry areas; add and remove irrigation timers.  Perform graffiti removal functions.
 Set up and tear down traffic control equipment.
 Operate a boom vehicle and trim trees.
 Remove trees and grind tree stumps.
 Perform business math to oversee and ensure expenditures remain within allocated amounts.  Prepare accurate and simple records and reports.
 Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by specialized training in construction and maintenance work.

Experience:
 Three (3) years of journey level experience in public works maintenance and repair work including supervision of contract work.

Licenses and Certifications:

 Possession of a valid California Class “C” Driver’s License, to be maintained throughout employment.  Possession of, or successful acquisition within twelve (12) months of appointment, a valid Class “A” California Driver’s License with endorsements, to be maintained throughout employment.  Possession of, or successful acquisition within twelve (12) months of employment, a valid Forklift Certification, to be maintained throughout employment.
 Possession of, or successful acquisition within twelve (12) months of employment, a valid First Aid and CPR Certificate, to be maintained throughout employment.  This position is subject to mandatory drug and alcohol testing pursuant to Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations.  Possession of, or successful acquisition within twelve (12) months of employment, valid Chemical, Pesticide, and Rodent Licenses, to be maintained throughout employment.  Possession of, or successful acquisition within twelve (12) months of employment, a valid Qualified Applicator Certification, to be maintained throughout employment.

PHYSICAL DEMANDS

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confined entry equipment; grasp and make repetitive hand movement in the performance of daily duties; to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; and vision to inspect and operate equipment. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to operate and repair tools and equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, vibration, confining workspace, mechanical and/or electrical hazards, hazardous physical substances and fumes, smoke, vapors, dust, chemicals, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures.

WORKING CONDITIONS

Incumbents are required to be available to work Monday through Friday per a defined work schedule.

Incumbents are also subject to serving on-call, which may include working on a rotating-duty schedule, weekends, and 24-hour emergency call out with little or no notice.

September 2025
FLSA: Non-Exempt

GROUNDS MAINTENANCE WORKER

DEFINITION

Under general supervision, performs unskilled, semi-skilled, and/or skilled manual labor in the maintenance and repair of City grounds and irrigation systems; removes graffiti; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This journey-level classification is responsible for independently performing technical duties in support of the maintenance and repair of public works facilities. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Grounds Maintenance Lead Worker in that the latter performs the more complex work assigned to the series and provides technical and functional direction over lower-level staff.

 Operates blowers, sweepers, clippers, sprayers, and other equipment or vehicles; cleans and repairs restrooms and park playground equipment; performs minor and major tune-ups, replacing parts or repairing equipment such as sharpening saws; operates and sharpens chain saws, pole saws, and hedge trimmers.
 Performs routine maintenance and playground equipment safety inspections; performs insect and rodent abatement as well as removal of bees.
 Assists tree trimming crews by removing trees, grinding tree stumps, chipping limbs, and trimming trees; sprays weeds.
 Participates in the work of a crew engaged in the removal of graffiti including sandblasting, pressure washing, chemical cleaning, and painting of surfaces.
 Participates in the work of a crew in operating, maintaining, and repairing in-ground irrigation systems; cleans walkways, parking areas, and other areas of leaves and other debris; removes trash.  Answers emergency calls from the public and other agencies taking appropriate action such as placing barricades, removing fallen trees and limbs, replacing street signs, and emergency patching of streets or flood control facilities; assists with installation and removal of holiday lights and decorations.  Performs welding functions for playground equipment, signage, and other structures.  Safely utilizes a variety of equipment and tools including power and hand tools to perform the work.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

Grounds Maintenance Worker

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QUALIFICATIONS

Knowledge of:

 Equipment operation, techniques, and methods used in the area of specialization.  Methods, tools, and equipment to abate weeds, insects, and rodents.  Methods, tools, and equipment to irrigate landscaping and maintain trees, plants, and shrubs.  Residential drainpipes in City parkways.
 Graffiti removal techniques including sandblasting, pressure washing, chemical cleaning, and painting of surfaces.
 Traffic laws and ordinances as they pertain to trucks and heavy equipment use.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Safely operate a variety of vehicles, equipment, and stationary mechanical equipment and make minor adjustments and repairs.
 Safely and effectively use hand and power tools.
 Accurately read gauges and testing equipment.
 Properly apply herbicides and pesticides in accordance with state regulations.  Run irrigation on fields and dry areas; add and remove timers.  Repair irrigation and sprinkler systems and wire tracking for irrigation.  Operate a boom vehicle and trim and remove trees.
 Remove and grind tree stumps at various locations.
 Troubleshoot and repair broken laterals, main lines, sprinklers, valves, and drip lines; perform minor backflow repairs.
 Repair park and playground equipment.
 Use a measuring wheel and tape measure to install signs per City specifications.  Keep accurate records.
 Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by specialized training in construction and maintenance work.

Grounds Maintenance Worker

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Experience:
 Three (3) years of journey-level relevant maintenance experience.

Licenses and Certifications:

 Possession of a valid California Class “C” Driver’s License, to be maintained throughout employment.  Possession of, or successful acquisition within twelve (12) months of appointment, a valid Class “A” California Driver’s License with required endorsements, to be maintained throughout employment.  Possession of, or successful acquisition within twelve (12) months of employment, a valid Forklift Certificate, to be maintained throughout employment.
 Possession of, or successful acquisition within twelve (12) months of employment, a valid Chemical, Pesticide, and Rodent Control Licenses, to be maintained throughout employment.  This position is subject to mandatory drug and alcohol testing pursuant to Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations.

PHYSICAL DEMANDS

Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, climb and descend ladders; possible entry into confined spaces to use confined entry equipment; grasp and make repetitive hand movement in the performance of daily duties; to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; and vision to inspect and operate equipment. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to operate and repair tools and equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

WORKING CONDITIONS

Incumbents are required to be available to work Monday through Friday per a defined work schedule.

Incumbents are also subject to serving on-call, which may include working on a rotating-duty schedule, weekends, and 24-hour emergency call out with little or no notice.

September 2025
FLSA: Exempt

GROUNDS SUPERVISOR

DEFINITION

Under general direction, plans, schedules, assigns, reviews, and supervises the work of staff performing the maintenance and repair of public works within the Public Works Department; plans and coordinates a comprehensive maintenance and repair program including City parks, park related facilities, grounds, grounds of public buildings, facility maintenance, custodial services, athletic fields, trees, medians, parkways, irrigation, and appropriate insecticide and pesticide application in compliance with state and federal regulations; oversees the work of contractors; provides complex staff assistance to management staff in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Public Works Services Manager. Exercises direct supervision over maintenance and technical staff.

CLASS CHARACTERISTICS

This classification is the supervisory level within public works maintenance that exercises independent judgment on diverse and specialized public work maintenance and repair functions with significant accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of assigned staff and providing support to assigned management staff in a variety of areas. This class is distinguished from the Public Works Manager in that the latter has full management authority in planning, organizing, and directing the full scope of public work maintenance and repair within the department.

 Plans, organizes, assigns, supervises, and reviews the work of staff providing support to Public Works Department; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.  Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
 Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
 Coordinates assigned services and operations with those of other divisions and outside agencies.  Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors expenditures.  Provides staff assistance to management; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of reports, records, databases, and files; ensures the proper documentation of operations and activities.

Grounds Supervisor

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 Answers questions and provides information to the public; investigates and responds to complaints and inquiries from citizens, other departments, and agencies; recommends corrective actions to resolve issues.
 Oversees the work of those engaged in the repair and maintenance of parks, grounds, athletic fields, playgrounds, and related facilities, trees, parkways, medians, grounds of public buildings, graffiti abatement, facility maintenance, custodial services, irrigation and repair, and insecticide and pesticide application.
 Schedules and supervises the work of contracted crews and City staff crews engaged in various maintenance and repair activities.
 Evaluates service needs, equipment, and work methods; assists in developing comprehensive plans to satisfy future needs of department services; establishes and enforces operating and safety procedures; investigates service requests and complaints made by the public; explains priorities, programs, and policies.
 Monitors contracts, prepares bid specifications, and reviews and approves plans.  Answers emergency calls from the public and other agencies taking appropriate action such as placing barricades, removing fallen trees and limbs, replacing street signs, emergency patching of streets, and irrigation repairs.
 Investigates complaints related to maintenance and initiates appropriate action; investigates and prepares incident reports; investigates and responds to claims against the City; and responds to questions and complaints from the public.
 Interacts with co-workers at all levels in the organization in a collaborative and customer service- oriented manner.
 Represents the City in meetings with members of other public and private organizations, community groups, contractors, and the public.
 Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as required.

QUALIFICATIONS

Knowledge of:

 Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures.  Principles and practices of leadership.
 Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Basic principles and practices of budget administration and monitoring.  Principles, practices, methods, and techniques of park maintenance and repair.  Equipment inspection, maintenance, and repair.
 Equipment operation, techniques, and methods used in various public works related maintenance activities.
 Methods, materials, and equipment used in turf management.  Parks, parkways, medians, tree trimming, graffiti abatement, facilities maintenance, custodial services, mowing, insecticide, herbicide, and pesticide application, pest control, and irrigation.  Applicable federal, state, and local laws, rules, regulations, and procedures relevant to assigned areas of responsibility.
 Principles and procedures of record keeping.

Grounds Supervisor

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 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Identify problems, research, and analyze relevant information, and develop and present recommendations and justification for solutions.
 Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Plan, direct, and coordinate equipment maintenance and repair, schedule work, set priorities, and monitor and inspect work progress.
 Operate programs within allocated amounts.
 Respond to emergency and problem situations in an effective manner.  Prepare cost estimates for time, materials, and equipment.  Allocate equipment, materials, and personnel in a cost-effective manner.  Interpret work from sketches and plans.
 Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Effectively represent the department and the City in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Prepare clear, effective, and accurate reports, correspondence, and other written materials.  Maintain accurate logs, records, and written records of work performed.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Grounds Supervisor

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Experience:
 Two (2) years of experience in public works maintenance and repair work including lead or supervisory experience.

Licenses and Certifications:

 Possession of a valid California Class “A” Driver’s License, to be maintained throughout employment.  Possession of, or successful acquisition within twelve (12) months of employment, a valid Qualified Applicator Certificate (QAC) from the California Department of Pesticide Regulation, to be maintained throughout employment.

PHYSICAL DEMANDS

Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp and make repetitive hand movement in the performance of daily duties; to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various Agency sites; and vision to inspect and operate equipment. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to operate and repair tools and equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures.

WORKING CONDITIONS

City employees are expected to work overtime, weekends, evenings, and holidays as required to accommodate the City’s needs, in addition to responding as a Disaster Services Emergency Worker.

September 2025
FLSA: Non-Exempt

HOMELESS OUTREACH COORDINATOR

DEFINITION

Under general direction, provides intervention services to the homeless population through individual focused outreach and engagement and in partnership with the Chino Police Department’s Quality-of-Life Team; serves as liaison to the homeless community and consults with other community and county agencies and programs to maintain coordination of homeless services that aligns with the City’s goals; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from assigned management personnel. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS

This classification is responsible for the coordination and oversight of the City’s homeless outreach program operations and activities. Incumbents have responsibility for independently coordinating and implementing an assigned program’s goals and objectives. Positions in this classification rely on experience and use considerable discretion and independent judgment to ensure the program’s efficient and effective service delivery. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver program services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

 Plans, coordinates, leads, oversees, and participates in homeless outreach and engagement program operations and activities, including staff and volunteers.  Monitors and evaluates assigned activities and projects; identifies opportunities for improving service delivery and procedures; recommends improvements, modifications, and process changes and reviews with appropriate management staff; implements improvements.  Conducts client intakes and needs assessments.
 Develops and oversees program goals and objectives.
 Coordinates, monitors, evaluates, and advocates for multiple services to meet client specific needs.  Leads service coordination for clients including assuming primary responsibility for developing and implementing plans and goals in collaboration with the client, providing client with support, guidance, and encouragement on the journey to housing, reunification with family members, addiction treatment, and other needed resources.
 Establishes good rapport with diverse homeless population.  Effectively plans, provides, and evaluates case management services related to the clients.  Transports homeless individuals in City vehicle to appointments, shelters, and rehabilitation centers.

Homeless Outreach Coordinator

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 Participates in the San Bernardino County Point-in-Time count.  Serves as a City representative for the Interagency Council on Homelessness for the West Valley Steering Committee and the City’s Homeless Task Force.
 Prepares program reports and makes presentations concerning program activities, goals, and objectives.  Meets with service providers and agencies to facilitate needed services, resources, and opportunities for the client; establishes and maintains effective relationships with governmental and community agencies regarding programs and services.
 Maintains detailed client service records and prepares reports and correspondence as needed.  Ensures client right to privacy and ensures appropriate confidentiality.  Participates in the development and administration of program budgets; applies for and administers grants, monitors program expenditures; identifies and recommends resolutions for budgetary issues.  Attends off-site visits as needed, and facilitates workshops, trainings, and meetings with government and community agencies.
 Participates in public outreach and education.
 Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Case management principles, methods, and techniques.
 Available medical, housing, psychological, educational, and social service resources.  Trends, functions and organization of public assistance and social service systems.  Narrative case report writing practices.
 Ethnic and economic groups and cultural differences.
 Principles of providing functional direction and training.  Local government operations and the functions of City departments.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Develop and maintain an effective caseworker relationship with clients.  Prepare and implement case management plans.
 Interpret and explain complex laws and regulations to clients and the public.  Work effectively in the absence of supervision.
 Use diagnostic assessment tools to assess physical and psycho-social needs of homeless clients.

Homeless Outreach Coordinator

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 Maintain accurate logs, records, and written records of work performed.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Three (3) years of applicable work experience providing case management, social services, and working with the homeless in outreach and engagement services.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

When working in the field, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend; and to operate a motor vehicle and visit various Agency sites; vision to inspect site conditions. The job involves fieldwork requiring frequent walking in operational areas. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 25 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, and inclement weather conditions. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Homeless Outreach Coordinator

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WORKING CONDITIONS

Positions require working varied shifts and/or alternate schedules as needed.

September 2025
FLSA: Exempt

HUMAN RESOURCES AND RISK MANAGEMENT ANALYST

DEFINITION

Under direction, provides professional and confidential analytical support and consulting services to City departments in a variety of human resources program areas, including risk management, loss prevention, claims management, recruitment, examination, classification, training, safety and health, salary and benefits administration, employee relations, and performance management; performs research and analysis; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This journey-level classification is responsible for independently performing professional duties in support of assigned human resources program areas. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Human Resources and Risk Management Analyst in that the latter performs the more complex work assigned to the series and provides technical and functional direction over lower-level staff.

 Provides support and guidance to employees, department representatives, and management on a variety of human resources program areas including risk management, loss prevention, claims management, recruitment, examination, classification, training, safety and health, salary and benefits administration, employee relations, and performance management.
 Conducts research and statistical analysis; prepares technical records, reports, and summaries to present and interpret data, identify alternatives, and make recommendations; assists in composing staff reports, City Council agenda items, and correspondence related to assigned functions.  Reviews, verifies for completeness and accuracy, and processes a variety of forms, including for health benefits, performance evaluations, merit increases, service and disability retirement, leaves of absence, workers’ compensation, and claims for unemployment insurance.  Researches, plans, and organizes a variety of staff training programs; outlines annual training calendar; assists in implementation of training projects; negotiates fees with training facilitators; assists in conducting training programs as required; prepares and distributes training tools to staff, including instructional materials, handouts, evaluation forms, and visual aids.  Receives, reviews, and prepares for approval City department requests for recruitment; reviews eligibility lists to confirm vacancy; updates applicable job descriptions as appropriate; communicates with the hiring manager throughout the recruitment process; completes reference checks for candidates and approves hire or promotion; prepares conditional offers and final letters of employment for hiring managers.

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 Schedules, prepares materials, and proctors exams for law enforcement, including Police Officer Standards and Training (POST), Public Safety Dispatcher, Corporal, Seargeant, and Lieutenant; sends exams for grading and distributes results.
 Reviews benefits termination information; provides alternative options for health insurance; notifies appropriate parties.
 Assists with the coordination of the City’s open enrollment process; assists in the annual renewal of contracts/policies; establishes a process/plan for plan enrollment; creates media to notify employees of the process and provide instructions.
 Administers the City's health and retirement benefits including Consolidated Omnibus Budget Reconciliation Act (COBRA), the Affordable Care Act, and supplemental insurance policies; processes enrollments, terminations, and qualifying events; notifies payroll of changes.  Plans and coordinates the annual employee benefits fair; organizes a variety of vendors; reserves location and arranges for set up; advertises the event to employees; provides direction to HR staff on the day of the event.
 Coordinates the Department of Transportation (DOT) Random Drug Test Program; verifies City training materials are current and appropriate; stays abreast of future DOT driver regulations; ensures the City is current with Clearinghouse regulations.
 Compiles information and prepares manuals, documents, resolutions, and publications relating to administrative, fiscal, or operational issues.
 Provides recommendations and information on employment trends in support of labor negotiations to aid in the bargaining process.
 Processes the City’s tuition advancement program; verifies employees have met required criteria prior to releasing reimbursement funds.
 Processes unemployment claims received by the City and responds to unemployment inquiries; represents the City in unemployment hearings as assigned.  Researches and shares with the department current human resources and risk management trends; conducts comparison surveys with surrounding agencies to determine best practices.  Makes recommendations regarding new and current policies and procedures that will benefit the department and the City.
 Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Principles and practices of full-service human resources programs, including recruitment, labor relations, benefits administration, risk management, loss prevention, and claims processing.  Principles of municipal administration and budgeting.  Principles of research, statistical analysis, and report preparation.  Techniques for collecting, interpreting, and reporting complex and technical data and information.  Recent and on-going developments, current literature, and sources of information related to the operations of the assigned programs.
 Complex arithmetic and statistical techniques.
 Business letter writing and the standard format for reports and correspondence.  Recordkeeping principles and procedures
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best Human Resources and Risk Management Analyst

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practices pertinent to the assigned area of responsibility, including state and federal OSHA.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Implement and coordinate assigned program functions.
 Research, prepare, and present complex reports on a variety of subjects.  Perform moderately difficult and/or complex professional administrative and analytical work requiring sensitivity to issues.
 Analyze unusual situations and resolve them through application of management principles and practices.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Effectively represent the department and the City in meetings with governmental agencies, contractors, vendors, labor groups, and various businesses, professional, regulatory, and legislative organizations, and individuals.
 Conduct complex research projects on a wide variety of human resources topics, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.  Interpret, explain, and ensure compliance with City policies and procedures, complex laws, codes, regulations, and ordinances.
 Maintain confidentiality of sensitive personal information of applicants, employees, former employees, and other matters affecting employee relations.
 Maintain accurate files and records.
 Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor’s degree from an accredited college or university with major coursework in human resources management, business or public administration, or a related field.

Experience:
 Three (3) years of increasingly responsible human resources and risk management administration experience.

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Licenses and Certifications:

 None.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures.

September 2025
FLSA: Non-Exempt

HUMAN RESOURCES SPECIALIST I/II

DEFINITION

Under immediate supervision (Human Resources Specialist I) or general supervision (Human Resources Specialist II), performs a variety of technical and para-professional duties in one or more specialty programs within the Human Resources/Risk Management Department; coordinates and serves as a liaison for assigned programs, projects, and activities with other City departments, staff, and applicants; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision (Human Resources Specialist I) or general supervision (Human Resources Specialist II) from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Human Resources Specialist I: This is the entry-level classification in the Human Resources Specialist series. Initially under close supervision, incumbents learn and perform a wide variety of technical duties in the human resources program. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Human Resources Specialist II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern.

Exceptions or changes in procedures are explained in detail as they arise.

Human Resources Specialist II: This is the fully qualified journey-level classification in the Human Resources Specialist series. Positions at this level are distinguished from the Human Resources Specialist I level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Positions in the Human Resources Specialist class series are flexibly staffed and positions at the II-level may be filled by advancement from the I-level; progression to the II-level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the II-level.

Positions at the Human Resources Specialist I level may perform some of these duties and responsibilities in a learning capacity.

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 Composes, types, edits, and proofreads a variety of human resources documents, including forms, memos, correspondence for department management and staff, and administrative, statistical, financial, and staff reports; inputs and retrieves data; checks draft documents for punctuation, spelling, and grammar; makes or suggests corrections.
 Collects and compiles human resources data; prepares or assists in the preparation of monthly, quarterly, and year-end human resources, legal, summary, and technical reports, as directed.  Establishes and maintains a filing system for documents; maintains and disposes of documents and employment files in accordance with state and federal requirements and the City’s Records Retention Policy.
 Enters and updates employee information in the Human Resources Information System (HRIS) database; maintains and troubleshoots the database.
 Coordinates committee or staff meetings, including sending correspondence and notices, preparing agendas, and taking minutes.
 Receives and responds to inquiries from the public, employees, and outside agencies regarding Human Resources-related matters.
 Schedules candidates for live scans/fingerprinting.
 Reviews job descriptions to determine required safety training for City employees; reviews and assesses training options to ensure content and material meet City needs and federal and state requirements for implementation; gathers quotes and recommends appropriate training options.  Tracks and processes safety and health training forms for employees; schedules and documents related to employee testing; distributes certificates and cards as needed.  Updates training databases/platforms; adds, removes, and maintains employee profiles; creates and assigns job specific training and learning paths; tracks and schedules applicable courses.  Accurately records and tracks claims and property damage documentation to pursue subrogation; coordinates responses to subrogation demands; maintains records of claims against the City.  Provides support in the administration of workers’ compensation and general liability claims; inputs workers' compensation information into database/platform to reflect accurate injury information; gathers pertinent information to assist in the investigation of claims.  Supports Safety and Health Committee responsibilities; reviews incident reports for workers' compensation claims, or other reported/observed unsafe or hazardous conditions; suggests appropriate training to mitigate concerns; recommends newsletter and bulletin board topics.  Coordinates activities related to the Department of Transportation (DOT) compliance including scheduling employees for random drug/alcohol screenings; maintains and updates DOT logs.  Coordinates the supplies, training, and use instruction for the City’s disposable sharps kits.  Maintains and tracks the City’s Safety Data Sheets (SDS); provides instruction on how to inventory and locate SDS.
 Works with hiring departments to prepare and publish job announcements; screens applications and forwards to hiring managers.
 Coordinates applicant interviews and conducts interview orientation; schedules employment examinations; proctors and reviews exam results; schedules appointments for candidates in the background process, including pre-employment physicals, psychological exams, and stress tests as applicable.

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 Schedules, prepares materials, and proctors exams for law enforcement, including Police Officer Standards and Training, Public Safety Dispatcher, Corporal, Seargeant, and Lieutenant; sends exams for grading and distributes results.
 Establishes and maintains candidate eligibility lists; notifies hiring departments and candidates of application status; collects and compiles new hire checklist paperwork and forms; completes verification of employment and driving record requests.  Ensures accuracy in tracking applicants through each phase of the selection process; prepares applicant tracking reports and summaries as required.
 Drafts conditional and/or final offers of employment for hiring managers; verifies completion of new hire paperwork; enters new employee information into the HRIS.  Conducts benefits orientation sessions with new hires; prepares new hire orientation information packets; enters benefit elections into City and third-party administrator databases; make changes to benefit elections in databases/platforms due to qualifying events; notifies payroll of benefits status/adjustments.
 Assists with coordinating employee benefit and health fairs and open enrollment.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Principles and practices of human resources, including recruitment and selection, employee benefits administration, employee training and development, workers’ compensation, and general human resources administration.
 Business letter writing and standard formats for reports and correspondence.  Principles and practices of research, data collection, and report preparation.  Record-keeping principles and procedures.
 A variety of human resources information technology applications.  Policies, procedures, personnel rules, and labor contract provisions related to areas of assignment.  Administrative policies relating to wage and hour issues, hiring, and other personnel actions.  Business mathematics.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility, including state and federal Occupational Safety and Health Administration.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Perform technical and analytical work requiring attention to detail and accuracy.  Prepare and present information on a variety of subjects in a clear and concise manner.  Understand, explain, and apply laws, rules, regulations, policies, and procedures.

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 Compose correspondence and reports independently or from brief instructions.  Establish and maintain a variety of filing, record-keeping, and tracking systems.  Exercise tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations.
 Maintain confidentiality of sensitive personal information of applicants, employees, former employees, and other matters affecting employee relations.
 Assist employees with completion of a variety of human resources forms and changes.  Make accurate arithmetic and statistical computations.  Maintain accurate and confidential human resources records.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Human Resources Specialist I/II: Equivalent to an associate’s degree from an accredited college with major coursework in human resources management, business or public administration, or a related field.

Experience:
 Human Resources Specialist I: One (1) year of technical or paraprofessional human resources or clerical experience; Human Resources Specialist II: Two (2) years of increasingly responsible technical or paraprofessional human resources or clerical experience.

Licenses and Certifications:

 None.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.

Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

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ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Exempt

INFORMATION TECHNOLOGY ANALYST

DEFINITION

Under general supervision, provides technical support, system implementation, maintenance, troubleshooting, and related services for the City’s information technology systems; monitors system performance to ensure performance and reliability standards are met; responds to complex user support problems; performs the technical and complex tasks relative to information technology services and programs; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This is the journey-level classification responsible for performing the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

 Creates and manages Citywide employee access to computer systems, email, and various applications; sets and resets employee passwords; audits employee usage of technology and equipment to ensure compliance with City policies.
 Installs, configures, troubleshoots, repairs, and maintains desktop computers, computer components, software, peripheral devices, network servers and infrastructure, security firewalls, switches, routers, and related automated equipment and systems; determines whether equipment needs to be upgraded or replaced.
 Manages and performs system/data backup and recovery procedures; provides remote capabilities for offsite users to connect to City systems; provides remote and on-site technical computer support services.
 Provides consultative services to user departments in the use of third-party tools to access data in software applications to produce complex maps, reports, and analysis beyond the original software; modifies complex reports to improve functionality of the application.  Designs, implements, and maintains the City's Geographic Information System (GIS); creates layers databases; monitors data submitted by other departments; ensures data is accurate and accessible.  Analyzes user requirements and translates them into GIS terms and actions; troubleshoots, manages, services, and creates applications.
 Produces a wide variety of GIS maps and reports; provides technical assistance to City departments; trains users in new and existing GIS applications.

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 Configures and deploys cell phone and mobile equipment Citywide, including for the Police Department.
 Develops simple application user interfaces and relational databases for a variety of software applications.
 Installs detailed, client-specific configurations for hardware residing on servers, mainframes, and operating systems.
 Coordinates with vendors to support and manage various software products; advises users on software updates; assists users in accessing vendor support as necessary.  Monitors security threats such as virus, malware, and spyware; takes immediate corrective action as needed.
 Manages, maintains, and provides support in Finance, Human Resources, Police Department, and utility billing and consumption databases and systems.
 Conducts research for software, hardware, and other technology solutions; installs new systems and upgrades to existing systems.
 Participates in the development and administration of information technology systems, procedures, and methods of operation.
 Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Principles, practices, and procedures involved in the maintenance and operations of a computer network.
 Use and operation of complex business applications and software systems.  Operation, installation, and maintenance of computer hardware and peripherals.  Management and maintenance of an Enterprise Resource Planning system.  Management and maintenance of an Enterprise GIS system.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Develop and maintain relational databases, including creating database connections and table joins.  Install and perform routine maintenance on computer equipment, correct configuration errors, and resolve customer/user problems.
 Coordinate with other staff to address issues related to the network infrastructure or server operating systems and identify and analyze information system needs.  Prepare clear and concise reports, correspondence, documentation, and other written materials.

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 Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by specialized IT certifications and/or training such as Cisco, EMC, PMP, and Microsoft.

Experience:
 Three (3) years of increasingly responsible experience working with personal and mainframe computer hardware, network systems, and a variety of software applications.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Exempt

INFORMATION TECHNOLOGY MANAGER

DEFINITION

Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the Information Technology Division, including Citywide network infrastructure, information systems, and applications; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support the Administration Department in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the City Manager or assigned supervisory or management personnel.

Exercises direct supervision over supervisory, professional, technical, and administrative support staff.

CLASS CHARACTERISTICS

This is a management classification responsible for managing the Information Technology Division in the Administration Department. The incumbent is responsible for developing and implementing policies and procedures for the assigned division, including short- and long-term planning, budget administration and reporting, and coordination of key programs/projects with other City divisions and departments and external agencies. Positions apply advanced management principles and strategic thinking to decisions that impact the organization as a whole and the public being served. Positions generally serve as advisors and contributors to executive management on policies, procedures, and major City initiatives.

 Plans, manages, and oversees the daily functions, operations, and activities of the Information Technology (IT) Division, including Citywide network infrastructure, information systems, and applications.
 Participates in the development and implementation of goals, objectives, policies, and priorities for the division; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement.  Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.  Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.  Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality.  Maintains, configures, and upgrades datacenter physical equipment, applications, and servers; identifies, quotes, approves, and purchases Citywide IT equipment; oversees the installation, Information Technology Manager

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configuration, and maintenance of datacenters, physical and virtual servers, Citywide area networks, local area networks, Virtual Desktop Infrastructure, storage area networks, and networked attached storage.
 Reviews and monitors networks, systems, and applications; reviews security logs for abnormal behavior.
 Evaluates new technology; analyzes returns on investment of IT purchases; maintains the highest standards in technology-acquisition practices; develops, evaluates, and maintains best practices and standards in process, design, architecture, and operations of all aspects of services-oriented information technology delivery.
 Understands the business needs of staff and departments and balances fulfillment of those needs with considerations of broader City objectives and limited resources; provides leadership in evaluating complex technology strategies and developing strategic approaches that maximize City resources while bringing the best results.
 Identifies information technology issues and opportunities, analyzes problems and alternatives, and develops sound conclusions and recommendations; sets priorities and allocates resources to meet staff needs in a timely, effective manner; maintains flexibility and responsiveness to changing circumstances.
 Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards.  Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate.  Serves as a liaison for assigned functions with other City departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as necessary.  Attends and participates in professional group meetings; stays abreast of new trends and innovations in IT; researches emerging products and enhancements and their applicability to City needs.  Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
 Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.  Directs the establishment and maintenance of working and official division files.  Ensures staff compliance with City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

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 Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility.
 Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility.  Principles and practices of contract administration and management.  Principles and practices of information technology management, analysis, design, and maintenance.  Principles, practices, and theory of data management and its application to a wide variety of services and programs.
 Principles and practices for developing and implementing security systems protocols and standards.  Principles and practices of enterprise software implementation and management.  Principles and practices of designing and managing information technology infrastructure, communication and network systems, and associated hardware and software.  Principles and practices of project management, including tools and techniques, cost accounting, and change management and control.
 Networking protocols and firewall principles.
 Cyber Security Incident Response Plans and sources.
 City purchasing requirements.
 Geographical Information Systems, SCADA systems, and IP Telephony.  State record requirements to be a valid trusted system.  Physical and logical access pursuant to Department of Justice regulations.  Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.  Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
 Methods and techniques of preparing technical and administrative reports, and general business correspondence.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Plan, organize, oversee, and manage the staff and operations of the IT Division.  Develop and implement goals, objectives, practices, policies, procedures, and work standards.  Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner.
 Provide administrative, management, and professional leadership for the division.  Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Evaluate and develop improvements in operations, procedures, policies, or methods.  Install, configure, and maintain datacenters physical and virtual servers, Citywide area networks, local area networks, Virtual Desktop Infrastructure, storage area network, and networked attached storage.  Develop policies and procedures for purchasing IT equipment Citywide.  Install, configure, and maintain the City proxy system, including controllers, readers, and cards.  Install, configure, and maintain the City’s CCTV system, including cameras, video management system, and License Plate Readers.

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 Identify information technology issues and opportunities, conduct complex research projects, visualize and present data for both qualitative and quantitative content, evaluate alternatives, make sound recommendations, and prepare effective reports.
 Effectively administer special projects with contractual agreements and ensure compliance with contractual obligations.
 Organize, manage, implement, and maintain efficient and effective information technology programs to ensure the reliability, integrity, and security of City information systems and infrastructure.  Perform complex diagnostics and troubleshooting on hardware, software, and communications problems.
 Prepare, negotiate, and administer contracts.
 Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.  Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Analyze, interpret, summarize, and present technical information and data in an effective manner.  Effectively represent the division and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
 Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by specialized IT certifications and/or training such as Cisco, EMC, PMP, and Microsoft applications.

Experience:
 Five (5) years of increasingly responsible experience working with personal and mainframe computer hardware, network systems, and a variety of software applications, including two (2) years in a supervisory or management capacity.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

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stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 20 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Non-Exempt

INFORMATION TECHNOLOGY SPECIALIST I/II

DEFINITION

Under immediate supervision (Information Technology Specialist I) or general supervision (Information Technology Specialist II), provides first level support for all end-users; provides software application support for a variety of City functions; maintains and supports computers, printers, networks, and other equipment; provides staff support for various meetings; performs programming tasks for multiple applications; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision (Information Technology Specialist I) or general supervision (Information Technology Specialist II) from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Information Technology Specialist I: This is the entry-level classification in the Information Technology Specialist series. Initially under close supervision, incumbents learn and perform a wide variety of technical duties in support of the City’s information technology program. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Information Technology Specialist II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

Information Technology Specialist II: This is the fully qualified journey-level classification in the Information Technology Specialist series. Positions at this level are distinguished from the Information Technology Specialist I level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Positions in the Information Technology Specialist class series are flexibly staffed and positions at the II- level may be filled by advancement from the I-level; progression to the II-level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the II-level.

Positions at the Information Technology Specialist I level may perform some of these duties and responsibilities in a learning capacity.

Information Technology Specialist I/II

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 Adds and sets up new users on various Citywide and department specific hardware, software, active directory, and telecommunication systems.
 Assists users with operational questions or problems and in the use of computer software applications; provides new user training and ongoing support to keep all end users apprised of changes and upgrades to department computer systems and databases.
 Installs, maintains, and repairs microcomputer hardware and peripheral components such as monitors, keyboards, printers, and drives; installs and configures telephone systems and mobile devices.  Assists with server maintenance and network configuration; installs and configures desktop applications; performs technical network related duties such as resetting passwords and diagnosing hardware and software or communication system connectivity issues.  When assigned to the Police Department, updates and troubleshoots the Computer Aided Dispatch (CAD) and Records Management System (RMS); ensures compliance with Department of Justice (DOJ) and Criminal Justice Information Services (CJIJ) requirements.  Provides software application and computer programming support for a variety of City functions.  Deploys computers, software, mobile devices, and related equipment citywide.  As directed, runs specialized search programs for evidentiary purposes for the Police Department.  As necessary, refers issues to higher level technical or professional staff for further investigation and resolution.
 Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Positions at the Information Technology Specialist I level may exercise some of these knowledge and abilities statements in a learning capacity.

Knowledge of:

 Operational characteristics of desktop, network, and telecommunication systems hardware, software, and peripheral equipment.
 Principles, practices, methods, and techniques of troubleshooting, diagnosing, and resolving desktop computer hardware and software and routine network system issues.  Diagnostic tools used in troubleshooting hardware, software, and connectivity issues.  Tools and equipment used in testing the functionality of computer systems.  Principles of database management and systems development.  Windows operating systems and network infrastructure operations and support.  Computer and peripheral equipment maintenance methods and procedures.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Information Technology Specialist I/II

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Ability to:

 Perform a variety of technical duties in support of the City’s technology programs and services.  Understand and apply a wide variety of information technology systems.  Elicit information from end users to triage requests and identify appropriate action.  Install and configure desktop computers, associated hardware and software, and connect to network systems.
 Troubleshoot, evaluate, and diagnose desktop and routine network problems; resolve or refer to higher level staff as needed.
 Utilize new and existing software and hardware.
 Handle disputes and complaints and resolve problems in a calm and tactful manner.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Information Technology Specialist I/II: Equivalent to completion of the twelfth (12th) grade, supplemented by specialized IT certifications and/or training such as Cisco, Dell, Electromagnetic Compatibility (EMC), Project Management Professional (PMP), and Microsoft applications.

Experience:
 Information Technology Specialist I: One (1) year of experience providing technical support for desktop computer hardware and software or network/communication systems.  Information Technology Specialist II: Two (2) years of increasingly responsible experience working with personal and mainframe computer hardware, network systems, and a variety of software applications.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

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or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Exempt

INFORMATION TECHNOLOGY SUPERVISOR

DEFINITION

Under general direction, plans, schedules, assigns, reviews, supervises, and participates the work of staff providing information technology support and services within the Information Technology Division; maintains and oversees City-wide network infrastructure and Police Department technology assets; provides complex staff assistance to management staff in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from assigned management. Exercises direct supervision over professional, technical, and administrative staff.

CLASS CHARACTERISTICS

This is a supervisory level that exercises independent judgment on diverse and specialized information technology functions with significant accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of assigned staff and providing support to assigned management staff in a variety of areas. This class is distinguished from the IT Manager in that the latter has full management authority in planning, organizing, and directing the full scope of activities within the division.

 Plans, organizes, assigns, supervises, reviews, and participates in the work of staff providing Information Technology (IT) support and services to the Police Department and City-wide; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.  Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
 Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
 Coordinates assigned services and operations with other divisions and outside agencies.  Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors expenditures; creates and manages technology for budget forecasting as it relates to public safety.
 Provides staff assistance to management; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of reports, records, databases, and files; ensures the proper documentation of operations and activities.

Information Technology Supervisor

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 Answers questions and provides information to the public; investigates and responds to complaints and inquiries from citizens, other departments, and agencies; recommends corrective actions to resolve issues.
 Oversees and participates in the installation, configuration, and maintenance of software applications and hardware, including servers, networks, and related devices.  Installs, manages, and maintains enterprise firewalls to secure City-wide data networks; maintains and oversees Police Department IT assets; keeps current on Department of Justice rule changes and security updates.
 Manages and oversees IT projects, as assigned; manages server storage utilizing storage area networks.  Provides user support on various hardware and software issues in a timely manner; troubleshoots and corrects technical problems and performs repairs.
 Manages and maintains the Video Management System, including Closed Circuit Television.  Assists in the development of requests for proposals; participates in identifying the scope of work and any technical specifications; evaluates proposals and recommends award.  Represents the City in meetings with members of other public and private organizations, community groups, contractors, developers, and the public.
 Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures.  Principles and practices of leadership.
 Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Basic principles and practices of budget administration and monitoring.  Principles, practices, methods, and techniques of computer network maintenance and operations.  Configuring networking equipment, including switches, routers, and firewalls.  Server and desktop virtualization, network server services, and Layer 2 and 3 network devices  Criminal Justice Information Systems policies, procedures, and implementation for compliance.  Complex business applications and software systems.
 Applicable federal, state, and local laws, rules, regulations, and procedures relevant to assigned areas of responsibility.
 Principles and procedures of record keeping.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Information Technology Supervisor

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Ability to:

 Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Identify problems, research, and analyze relevant information, and develop and present recommendations and justification for solutions.
 Perform the most complex IT functions and duties.
 Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Install and perform routine maintenance on computer equipment, correct configuration errors, and resolve customer/user problems.
 Operate, install, and maintain computer hardware and peripherals.  Assist in the resolution of critical information system problems and complaints.  Anticipate the implication of various options for resolution and recommend optimal solutions.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Effectively represent the department and the City in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Prepare clear, effective, and accurate reports, correspondence, and other written materials.  Maintain accurate logs, records, and written records of work performed.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by specialized IT certifications and/or training such as Cisco, Electromagnetic Compatibility (EMC), Project Management Professional (PMP), and Microsoft applications.

Experience:
 Five (5) years of increasingly responsible experience working with computers, network hardware, and advanced network topologies.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.

Information Technology Supervisor

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 Possession of, or successful acquisition within twelve (12) months of employment, a valid Criminal Justice Information Services Division (CJIS) Local Agency Security Officer Certification, to be maintained throughout employment.
 Possession of, or successful acquisition within twelve (12) months of employment, a valid Criminal Justice Information Services Division (CJIS) Advanced Certification, to be maintained throughout employment.

PHYSICAL DEMANDS

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Non-Exempt

MAINTENANCE COORDINATOR

DEFINITION

Under general supervision, participates in and leads the work of crews engaged in performing semi-skilled and skilled manual labor in the maintenance and repair of public works areas including streets, sewers, storm drains, water systems, parks, parkways and medians, custodial and building maintenance, and contract inspection; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS

This classification is responsible for the coordination of one or more programs in the Public Works Department. Incumbents have responsibility for independently coordinating and implementing public works infrastructure maintenance and repairs. Positions in this classification rely on experience and use considerable discretion and independent judgment to ensure the program’s efficient and effective service delivery. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver program services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

 Participates in and leads the work of a crew engaged in maintaining sewers and water mains, as well as servicing of storm drains, lift stations, and pumps.
 Participates in and leads the work of a crew engaged in tree trimming from an aerial lift using hand and power tools, pruning and trimming of trees, shrubs, and hedges, and mowing lawns.  Participates in and leads the work of a crew engaged in repairing irrigation and sprinkler systems and weed control, as well as applying pesticides and insecticides.  Participates in and leads the work of a crew engaged in performing general maintenance of parks and rights-of-way, patching and paving streets, making concrete repairs, and installing and maintaining street signs.
 Participates in and leads the work of a crew engaged in performing general building and facilities custodial, maintenance, and repair work.
 Assists in the preparation of performance evaluations; reviews time sheets for accuracy; prepares and submits records and reports concerning work performance.  Ensures work of assigned crew is performed in a safe and efficient manner; trains subordinates in semi- skilled operations.
 Performs inspection of work areas for compliance with accepted standards, required maintenance, and needed corrective work.

Maintenance Coordinator

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 Coordinates work to be performed by maintenance contractors including checking work on a daily basis to ensure compliance with contract specifications and resolving problems in the field.  Maintains records of work being performed; reviews coding on invoices and recommends approval for payment; prepares correspondence detailing deficiencies in work completed by contractors; obtains price quotations and processes purchasing of materials and supplies.  Performs traffic control duties for special events, according to City and state standards.  Responds to complaints from employees and the public and to requests for information; resolves problems.
 Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

When assigned to Building/Facilities Maintenance:

 Performs painting; makes repairs of electrical, air conditioning, and heating systems; performs minor carpentry functions; performs custodial functions including sweeping and mopping of rooms, halls, stairways, and offices; performs striping, sanding, refinishing, waxing, and/or buffing of floors; vacuums and shampoos rugs, carpets, and upholstery.
 Empties and cleans waste receptacles, pencil sharpeners, and ash trays; dusts and polishes furniture, countertops, pictures, and brass and chrome fixtures.
 Cleans and disinfects restrooms, floor mats, drinking fountains, and fixtures; ensures specified sanitary standards are maintained; performs pest control tasks in buildings; cleans entrances to buildings by sweeping, hosing, and picking up trash; washes walls; removes markings on walls, restroom stalls, countertops, and desks; washes windows, mirrors, and window blinds.  Moves furniture or other heavy objects for set-up and tear down of City functions; makes minor repairs and adjustments to building fixtures and equipment; replenishes paper for copier room, as directed; restocks and orders supplies, as needed.
 Oversees building security functions and systems; locks and unlocks rooms, windows, offices, and public facilities; sets up intercom or speaker systems, as directed; changes light bulbs and fluorescent tubes; cleans light fixtures.
 Reports fire, sanitary, safety, or security hazards in public facilities; reports needed maintenance or repair.

QUALIFICATIONS

Knowledge of:

 Principles of providing functional direction and training.  Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Equipment operation, techniques, and methods used in the area of specialization.  Landscape design.
 Methods, tools, and equipment used to abate weeds, insects, plant pests, and rodents.  Methods, tools, and equipment to irrigate landscape and maintain trees, plants, and shrubs.  Patching with hot and cold asphalt mix.
 Concrete mixing.
 Equipment, tools, and standards related to proper installation and maintenance of streets, signs, and pavement markings.

Maintenance Coordinator

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 Traffic laws and ordinances as they pertain to trucks and heavy equipment use.  Methods, materials, tools, and equipment used in general building repair and maintenance, custodial work, related chemical solutions, and proper use and mixing techniques.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols  Techniques for providing a high level of customer service, by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Safely operate equipment and vehicles used in work performed and make minor adjustments and repairs.
 Repair irrigation and sprinkler systems.
 Perform light carpentry, plumbing, and masonry work.
 Perform basic custodial, maintenance, and repair work of City buildings and facilities.  Inspect, operate, diagnose problems, and perform preventive maintenance and repair work on electric motors, pump panels, engines, pumps, compressors, valves, and related equipment.  Analyze, interpret, and/or evaluate bid specifications.  Properly apply herbicides and pesticides in accordance with state regulations.  Run irrigation on fields and dry areas; add and remove timers.  Operate a Boom vehicle and trim trees.
 Remove and grind tree stumps at various locations.
 Troubleshoot and repair broken laterals, main lines, sprinklers, valves, and drip lines.  Accurately read gauges and testing equipment.
 Read and interpret basic maps and blueprints.
 Pour and mix concrete to repair sidewalks, curbs, and gutters.  Mix asphalt and repair potholes, streets, and alleys.  Inspect and maintain the City’s storm drain system.
 Review storm drain plans.
 Perform insect and rodent abatement work.
 Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
 Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

Maintenance Coordinator

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Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by specialized training in construction and maintenance work.

Experience:
 Three (3) years of experience in public works maintenance and repair work, including oversight of contract work and general custodial experience.

Licenses and Certifications:

 Possession of a valid California Class “C” Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

Must possess mobility to work in the office or in the field; strength, stamina, and mobility to perform medium to heavy physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp and make repetitive hand movement in the performance of daily duties; to climb and descend ladders; to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; and vision to inspect and operate equipment. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to operate and repair tools and equipment.

Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds or heavier weights up to 100 pounds on an occasional basis, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

WORKING CONDITIONS

Incumbents are required to be available to work Monday through Friday per a defined work schedule.

Incumbents are also subject to serving on-call, which may include working on a rotating-duty schedule, weekends, and 24-hour emergency call out with little or no notice.

September 2025
FLSA: Non-Exempt

MANAGEMENT AIDE

DEFINITION

Under general supervision, performs a variety of administrative, secretarial, and office support duties of considerable complexity, requiring thorough knowledge of the assigned department, division, or program, its procedures, and operational details; provides administrative support to assigned departmental staff; composes and prepares correspondence using judgment in content and style; performs skilled word processing, data entry and organization, telephone and counter reception, processing of invoices, recordkeeping, statistical and technical report preparation, and filing duties; provides information to the public and City staff; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This is a journey level classification where incumbents perform routine administrative, secretarial, or clerical duties in support of program or division management. Incumbents possess a comprehensive understanding of departmental functions and professional activities and provide support to professional- level staff in the completion of their duties, in addition to completing clerical assignments. Work is performed independently, exercising judgment and initiative. Positions receive occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

 Provides administrative support to an assigned staff in the daily management of operations.  Performs research and analysis on administrative, fiscal, and operational matters, as directed; compiles data and prepares reports to summarize findings and make recommendations as to appropriate action to be taken in accordance with general guidelines.
 Assists in budget preparation, analysis, and administration; as directed, performs audits and/or maintains records of account activity; prepares projections of service volumes and related costs.  Participates in the preparation and revision of manuals and other administrative materials; provides administrative assistance in the implementation of new administrative procedures.  Prepares, types, and/or processes various documents requiring knowledge of the department, division, or program functions, which may include, but are not limited to, permits, licenses, applications, vouchers, claims, meeting agendas and minutes, correspondence, periodic reports, contracts, agreements, legal/official documents, and bid documents.  Schedules and/or coordinates meetings, seminars, conferences, and training sessions for department staff; acts as meeting secretary, including preparing agendas and informational packets, setting up meeting and training rooms, and taking and transcribing minutes for assigned meeting, boards, and commissions; prepares complex departmental agenda items and packets for City Council or other Management Aide

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committee or commission meetings.
 Coordinates, tracks, and maintains various contracts to include bidding, Request For Proposal (RFP) awards, amendments, negotiations, and performance reviews during the contract term; reviews and organizes all components for agreements and amendments including contract coversheets, certificates of insurance, signed agreements/amendments, staff reports, and any other documentation needed for routing; takes corrective actions as needed.
 Responds to inquiries and provides technical and administrative assistance to resolve complaints or refers to appropriate authority; explains administrative procedures and methods; interprets and explains rules, regulations, and procedures; answers questions to resolve concerns and issues.  Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
 Verifies and reviews forms, reports, and documents for completeness and conformance with established regulations and procedures; applies departmental and program policies and procedures in determining completeness of applications, records, and files.
 Performs various accounting/bookkeeping work, which includes verifying or computing financial data, preparing billing invoices, processing accounts payable/receivable, preparing financial reports and statements, maintaining and balancing accounts, preparing bank deposits, and processing payroll, as assigned.
 Prepares, copies, collates, and distributes a variety of documents, including agendas, bid packages, contracts, informational packets, and specifications; ensures proper filing of copies in departmental or central files.
 Organizes, coordinates, and attends various meetings and training as required or appropriate.  Completes special projects as assigned.
 Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

When assigned to the Services Division in Public Works:
 Assists staff and management with execution of ongoing projects and by collecting, arranging, and evaluating data for analysis.
 Serves as a program coordinator; monitors and coordinates personnel training, motivation, and administrative evaluations; coordinates and provides training and development for assigned personnel; prepares training requests and material; keeps statistical data and files on personnel trained; instructs employees on performance issues and notifies them of performance and personnel issues; implements disciplinary procedures in conjunction with Human Resources.  Monitors and coordinates timely completion of performance ratings; ensures ratings are accurate and appraisals are completed and submitted within allocated timeframes; assists management and supervisors in the basic preparation of performance evaluations; answers general questions from staff.  Maintains suspense logs on urgent action items requiring immediate attention by division supervisors and management; ensures projects and activities are completed within designated timeframes.  Performs research and analysis and prepares reports for specialty areas including organic waste collection and recycling, solid waste, water conservation, water consumption, food generation, edible food recovery, and recycling programs; performs community outreach for the upcoming implementation of related programs.
 Responds to inquiries and communicates with residents, City staff, and the public regarding City programs such as Household Hazardous Waste disposal, water conservation, and organic waste Management Aide

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recycling; provides guidance and information on water efficient techniques, recycling, and related programs currently in place.
 Creates and markets program notices through multiple media outlets; compiles an outreach calendar featuring Organic Waste Recycling and Water Conservation; researches incentives and giveaways for community outreach efforts.
 Keeps management informed of new or revised administrative policies, regulations, and procedures that affect the division; provides management with recommendations and potential changes.

When assigned to the Community Services Division:
 Writes articles; prepares and edits a variety of materials and documents that promote City programs, services, and events for internal distribution and public marketing.  Develops and reviews comprehensive public information, community relations, and information programs to inform employees and the public of various activities and programs, gain recognition of support to specific programs, and continue to enhance the reputation for integrity and stewardship.  Obtains information by contacting division and program staff; meets with staff to discuss, plan, and schedule communications for social media campaigns, department branding, City events, and departmental changes.
 Provides public and internal updates regarding program activity based on social media analytics and in relation to programs, to include Armed Banner and Liberty Courtyard Brick Purchasing.  Collaborates with graphic artists to design, create, and install banners and produce material such as newsletters, social media postings, flyers, and posters; submits invoices for payments to vendors.  Prepares documents and materials for web server and social media; tracks information accessibility to public and users; evaluates and measures social media program success and impact; monitors trends in social media tools and applications and appropriately applies that knowledge to increasing the use of social media for the City.
 Verifies factual accuracy of information; ensures compliance with government and security regulations and policies.
 Creates graphics for internal recognition programs and updates website and social media pages; manages and updates various social media accounts, pages, and groups on assigned platforms.  Keeps abreast of updates to programs, departments, activities, and events.

When assigned to the Purchasing Division:
 Processes requested purchase order modifications; reviews and verifies associated documents.  Checks invoices against purchases orders or contracts; investigates and resolves routine discrepancies related to item and price differences, leftover funds, and quantities; identifies reasons for discrepancies and initiates action to correct records and documents.
 Reviews requisitions and quotes; verifies data entered for proper approval, correctness, and appropriate documentation with respect to specifications; approves requisitions in compliance with the City’s purchasing policies and procedures; converts requisitions to purchase orders.  Maintains vendor lists and contracts; performs vendor profile updates within appropriate data systems to include adding and updating information and correcting data and statuses; determines completeness of contract files; regularly purges invalid vendors based on activity level.  Processes purchase order modifications (POM’s) and assists Accounts Payable with PO/invoice discrepancies.
 Obtains quotes and purchases needed items; monitors deliverables for assigned purchases; examines Management Aide

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files for late deliveries and urgent orders; obtains statuses or reasons for missing quantities or delays.  Enters approved contracts and amendments to contracts in appropriate software; requests missing paperwork, approvals, and amounts; resolves issues related to contracts prior to data entry.  Assists in analyzing and adjusting City-wide procurement policies and procedures.  Assists in preparing and submitting year end close out of contracts including monthly projections, accruals, and encumbrances.
 Processes requests for disposition of surplus property and City-wide fixed assets.  Coordinates surplus property disposal.
 Assists in assigning tag numbers to City-wide fixed assets and coordinating the disposal of such fixed assets with accounting staff.
 Assists with inventory of City-wide fixed assets.

QUALIFICATIONS

Knowledge of:

 Business administrative policies and procedures.
 City and department programs, goals, and policies and procedures of the assigned department/division.  Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
 Principles and practices of data collection and report generation.  Methods of preparing and processing various records, reports, forms, and other documents particular to assigned department or program.
 Recordkeeping, report preparation, and filing systems and methods.  Financial recordkeeping and budget preparation.
 Business arithmetic, including percentages and decimals.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

When assigned to the Community Services Division:
 Planning, writing, and editing graphics, documents, materials, and quasi-technical articles.  Public speaking techniques and methods for speaking to groups and explaining programs, events, and activities.
 Social media platforms, digital editing, and retouching software.  Analyzing agency information program materials and offering recommendations for improving the delivery of program information.

When assigned to the Purchasing Division:
 Procurement regulations, procedures, and policies related to one or more procurement phases or functions.
 Interrelated steps and procedures required to assemble, review, and maintain procurement files related to complex contracts.

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 Procurement clerical operations and procedures to resolve nonstandard transactions, complaints, or discrepancies.
 Requirements of various contract clauses and special laws.  Automated procurement systems to reconcile errors.

Ability to:
 Perform administrative, statistical, and functional work involving the use of independent judgment.  Maintain confidentiality of information received.
 Understand scope of authority in making independent decisions.  Gather and compile department/division-specific information from a variety of sources.  Prepare, review, and present reports, recommendations, and other correspondence and communications in a clear and concise manner.
 Type accurately at a speed necessary for successful job performance.  Understand and follow complex oral and written instructions.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

When assigned to the Community Services Division:
 Apply principles and methods in public affairs.
 Convey detailed program information, both orally and in writing, to clarify operations, programs, and activities to the general public.
 Gather and report public reaction to programs, events, and activities.  Analyze the City’s information program materials and offer recommendations for improving the delivery of program information.
 Draw appropriate conclusions and offer meaningful recommendations in improving aspects of information materials.

When assigned to the Purchasing Division:
 Apply policies, regulations, and procedures related to several procurement phases and functions.  Research errors or investigate complaints that require reconstructing and reconciling incomplete information or performing other nonstandard procedural assignments.  Monitor contractor performance and coordinate/recommend corrective action.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by college level course work in public administration, business administration, accounting, information technology, or a related field.

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Experience:
 Five (5) years of increasingly responsible clerical, technical, and routine administrative experience related to the responsibilities of the assigned position.

Licenses and Certifications:

 None.

PHYSICAL DEMANDS

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Exempt

MANAGEMENT ANALYST

DEFINITION

Under direction, performs a variety of complex professional administrative and analytical work in support of assigned department managerial functions; performs research and analysis; analyzes departmental budgets; reviews expenditures and revenue reports and identifies and researches any discrepancies; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This journey-level classification is responsible for independently performing professional duties in support of assigned department managerial functions. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Management Analyst in that the latter performs the more complex work assigned to the series and provides technical and functional direction over lower-level staff.

 Provides support and guidance to employees, department representatives, management, and the public regarding administrative, fiscal, or operational issues, policies, and procedures.  Conducts research and statistical analysis; gathers relevant information to prepare technical records, reports, and summaries to present and interpret data; identifies alternatives and make recommendations where appropriate; assists in composing staff reports and correspondence related to assigned functions.  Analyzes departmental budgets; reviews expenditures and revenue reports and identifies and researches any discrepancies; coordinates input of new year expenditure and revenue budgets; prepares reports for management use including detailed reports on the results of prior year projections, historical actuals for use in projections, and revenue spreadsheets to use for projection; monitors current position allocations and calculates salary amounts to be budgeted for the next year; completes position cost analysis, as needed.
 Plans, distributes, and coordinates budget deadlines, meetings, documents, email communication, and reports; assists department staff throughout the budget process to ensure they meet deadlines.  Assists in the preparation of the Annual Comprehensive Financial Report; analyzes financial statements and researches increases and decreases in balances in order to provide explanations; gathers relevant information from various internal and external sources and ensures information is presented accurately.  Prepares contract amendments; evaluates current contracts and determines needed changes; gathers required documents from consultants; ensures contract packages are complete and accurate prior to submitting for approval.

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 Reviews, verifies for completeness and accuracy, and processes a variety of forms and documents, including contracts, reimbursement requests, Internal Service Fund (ISF) request forms, position request forms, and Personnel Action Forms (PAF) for new budget year allocation changes, and salary allocation spreadsheets.
 Processes and submits invoices and purchase orders in a timely manner; ensures there are sufficient funds available for purchase orders for the remainder of the fiscal year; approves department requisitions; ensures requisitions are allocated to the correct account program and object and are within the budgeted appropriation; tracks any changes for accurate forecasting in the following year's budget.  Serves as liaison to Human Resources (HR); processes recruitment paperwork; completes various HR forms; ensures new hire paperwork and PAFs are complete; tracks departmental staff trainings and coordinates biannual CPR trainings.
 Serves as liaison to Finance; completes and processes general ledger (GL), payroll history transfer, and invoice modification requests; approves department contracts ensuring amounts are within budget and are coded to the correct GL account; verifies timesheets including account numbers, hours added, and pay codes; requests new vendors for refunds; reviews and processes corrections or transfers in a timely manner to ensure the general ledger is accurate.
 Facilitates and prepares staff reports, contracts, and documents for City Council review; researches project background; obtains additional information and documents as needed including agreement signatures, exhibits, and letters; reviews approved staff reports submitted to the City Council; appropriates budget amounts approved pursuant to City Council direction.  Assists with special projects including the maintenance of the City’s Capital Improvement Program (CIP) schedule, expenditures and carryover amounts, detailed funding sources, and graphs and tables relating to CIP projects.
 Assists in managing the City’s chart of accounts; sets up new programs, object codes, and project numbers; ensures items are coded to the correct accounts; updates Chart of Accounts Manual and distributes to staff.
 Compiles information and prepares manuals, documents, resolutions, and publications relating to administrative, fiscal, or operational issues.
 Participates in the development of departmental goals and objectives; makes recommendations regarding new and current policies and procedures that will benefit the department.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Principles and practices of municipal administration, accounting and auditing, and budget and grants management.
 General principles and practices of municipal government budget preparation, administration, and control.
 Sources of information related to a broad range of municipal programs, services, and administration.  Financial, statistical, and comparative analysis techniques for interpreting various agreements and financial documents.
 Advanced principles, practices, and methods of administrative and organizational analysis.  City personnel rules and regulations, municipal codes, purchasing policies, finance principles, and legal requirements.

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 Methods and techniques of research, statistical analysis, report preparation, and presentation.  Public administration policies, procedures, functions, authorities, and regulations.  Principles and practices of sound business communication.  Department organization, functions, programs, policies, procedures, and initiatives.  Principles and procedures of recordkeeping, document processing, and filing systems.  Basic principles and practices of database development and maintenance.  Mathematical principles and statistical techniques.
 Recent and on-going developments, current literature, and sources of information in assigned areas of responsibility.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Research, analyze, evaluate, understand, interpret, and apply programs, policies, procedures, and guidelines, and develop sound recommendations.
 Plan and conduct effective management, administrative, and operational studies.  Prepare clear and concise correspondence and reports on a variety of financial, budgetary, and administrative issues.
 Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
 Collect, analyze, interpret, summarize, and present administrative and technical information and data in an effective manner for a variety of intended audiences.  Conduct meetings, give presentations, and accurately convey messages.  Plan, organize, and carry out assignments from management staff with minimal direction.  Understand, interpret, explain, and apply federal, state, and local policies, procedures, laws, and regulations.
 Evaluate and develop improvements in operations, procedures, policies, or methods.  Develop and administer assigned budgets and accurately track and process receipts of revenues and payments of expenditures.
 Use mathematical functions and principles and perform complex arithmetic calculations accurately.  Maintain and update accurate records and files.
 Handle sensitive and confidential information
 Research, prepare, and present complex reports on a variety of subjects.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

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Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor’s degree from an accredited college or university with major coursework in business administration, public administration, accounting, or a related field.

Experience:
 Three (3) years of increasingly responsible governmental administrative experience.

Licenses and Certifications:

 None.

PHYSICAL DEMANDS

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Non-Exempt

MANAGEMENT ASSISTANT

DEFINITION

Under general supervision, provides specialized paraprofessional administrative support to assigned departmental projects and programs; performs budget, contract, and grant administration; prepares a variety of reports and documents in support of departmental/division goals; develops, summarizes, and maintains administrative and fiscal records; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This journey level classification is responsible for independently performing specialized paraprofessional duties in support of departmental/division operations. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

 Prepares various reports and responses regarding budget, contracts and contract amendments, proposals, grant opportunities, and contract issues; creates staff reports for the City Council.  Participates in the preparation and administration of departmental and project budgets; maintains, monitors, and inputs budget tracking and controls; forecasts budget expenditures and revenues; conducts internal auditing processes; compiles financial documents and performs budget transactions; performs analysis on various accounts as needed for auditing and other purposes.  Prepares and administers grants; maintains and monitors requirements of funding sources; processes status reports; monitors expenditures and revenues; finalizes end of grant documents; ensures related activities are compliant.
 Administers project contracts and professional service agreements; processes documents; monitors and oversees provided services; contacts contractors on issues related to service; analyzes contractor work for compliance; tracks service needs.
 Performs research and analysis on administrative, fiscal, and operational problems or issues; prepares technical reports to interpret data; identifies alternatives and makes and justifies recommendations.  Prepares memoranda, letters, summaries, check requests, labels, mailing envelopes, lists, and reports; responds to written correspondence.
 Responds to the community, outside agencies, and internal departments/divisions regarding City programs.
 Inputs data into databases and maintains record keeping and filing systems.  Observes and complies with all City and mandated safety rules, regulations, and protocols.

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 Performs related duties as assigned.

When assigned to Public Works:
 Coordinates and tracks division payroll; responds to payroll related requests from the Finance and Human Resources Departments.
 Participates in preparing funding requests for staffing, equipment, and vehicles; processes assignment changes for staff; tracks and compiles data from various projects.  Participates in organizing and facilitating events; interfaces with the public and various City Departments to enforce, encourage, and advertise City programs; coordinates day to day operations of assigned programs.

When assigned to Development Services:
 Coordinates housing program activities; reviews and approves applications; schedules inspections, reviews, and bids; prepares contract agreements with contractors and homeowners; prepares contractor disbursements upon completion.
 Monitors loans; ensures properties are owner occupied; provides loan payoff and subordination information to realtors or escrow companies; tracks loan payoffs and due dates; prepares reconveyance documents.
 Participates in managing the Community Development Block Grant Program; processes subrecipient applications and prepares contract agreements; prepares program files, reports, and budget; monitors budget expenditures; ensures all program and reporting activities meet Housing and Urban Development compliance standards.

When assigned to Community Services:
 Coordinates with the Human Resources Department to facilitate the division hiring process; schedules interviews; reviews interview questions; assists with identifying outside panel members for interviews.  Conduct site inspections as assigned.

QUALIFICATIONS

Knowledge of:

 Administrative principles and practices, including goal setting, time management, prioritization of tasks, and project management.
 Organization and function of public agencies, including the role of an elected City Council and appointed boards and commissions.
 Purchasing, accounting, and budgeting practices and procedures.  Principles, practices, and procedures for budget preparation and administration  Principles, practices, and procedures for grant preparation and administration  Principles and practices of data collection, database input, maintenance, querying, and report preparation.
 Records retention and destruction practices.
 Business arithmetic.
 Research techniques, methods, and procedures.
 Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.

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 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Perform varied, responsible, complex, and difficult office paraprofessional administrative work requiring the use of tact and discretion.
 Prepare clear, accurate, and concise records and documentation.  Organize and maintain a variety of automated and hardcopy records, logs, and specialized and sensitive department personnel files.
 Interpret, apply, and explain City-wide, departmental, and divisional administrative policies, procedures, practices, principles, rules, programs, and processes applicable to departmental operations.  Make accurate arithmetic calculations.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to an associate’s degree from an accredited college with major coursework in public administration, business administration, or a related field.

Experience:
 Two (2) years of increasingly responsible administrative support experience equivalent to an Administrative Assistant with the City of Chino.

Licenses and Certifications:

 None.

PHYSICAL DEMANDS

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ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Exempt

PARKS AND FACILITIES MANAGER

DEFINITION

Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the Parks and Facilities Division, including park development, facility development, custodial services, and building maintenance; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the Director of Community Services, Parks and Recreation in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Director of Community Services, Parks and Recreation. Exercises direct supervision over supervisory, professional, technical, and administrative support staff.

CLASS CHARACTERISTICS

This is a management classification responsible for managing a division in the Community Services, Parks and Recreation (CSPR) Department. The incumbent is responsible for developing and implementing policies and procedures for assigned division, including short- and long-term planning, budget administration and reporting, and coordination of key programs/projects with other City divisions and departments and external agencies. Positions apply advanced management principles and strategic thinking to decisions that impact the organization as a whole and the public being served. Positions generally serve as advisors and contributors to executive management on policies, procedures, and major City initiatives.

 Plans, manages, and oversees the daily functions, operations, and activities of the Parks and Facilities Division, including park development, facility development, custodial services, and building maintenance.
 Participates in the development and implementation of goals, objectives, policies, and priorities for the division; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement.  Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.  Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.  Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality.  Directs, oversees, and monitors project and construction management for Capital Improvement and Internal Service Fund projects.

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 Prepares and submits grant applications for park development project funding; administers grant funds and related contracts and agreements.
 Directs and oversees the maintenance, renovation, and construction of City facilities; directs parks and public facilities planning activities; identifies and manages the acquisition of land for future projects.  Directs parks and public facility maintenance; reviews and monitors related contracts.  Ensures division activities are in compliance with accessibility best practices, the Americans with Disabilities Act, and related regulations.
 Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards.  Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate.  Serves as a liaison for assigned functions with other City departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as necessary.  Attends and participates in professional group meetings; stays abreast of new trends and innovations in community services maintenance and construction programs and activities; researches emerging products and enhancements and their applicability to City needs.  Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
 Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.  Directs the establishment and maintenance of working and official division files.  Ensures staff compliance with City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
 Principles and practices of budget development and administration.  Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.  Principles and practices of leadership.
 Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility.
 Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility.  Principles and practices of contract administration and management.  Regulations relating to grant proposals, application, and administration.  Practices, principals, and techniques of project management and construction development and management.
 Department of Industrial Relations and Public Works Contact, Building, and Fire Codes related to capital improvements and Internal Services Fund projects.

Parks and Facilities Manager

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 Methods, tools, equipment, materials, and work practices utilized in parks and facility maintenance and construction.
 Level of maintenance and repair activities generally performed in parks and facilities.  Architectural, landscape architectural, civil, electrical, mechanical engineering, and irrigation design principals.
 Methods and techniques of research and statistical analysis.  Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.  Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
 Methods and techniques of preparing technical and administrative reports, and general business correspondence.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Plan, organize, oversee, and manage the staff and operations of the Parks and Facilities Division.  Develop and implement goals, objectives, practices, policies, procedures, and work standards.  Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner.
 Provide administrative, management, and professional leadership for the division.  Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Evaluate and develop improvements in operations, procedures, policies, or methods.  Interpret and apply provisions of codes, regulations, statutes, and ordinances relevant to city parks and facilities projects.
 Implement the Parks and Facilities Master Plan and Civic Center Master Plan for future expansion of parks and facilities.
 Follow and administer the City's accessibility and Americans with Disabilities Act policy requirements related to Capital Improvement and Internal Service Fund projects.  Develop and implement comprehensive plans to meet future City needs and services.  Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.  Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Analyze, interpret, summarize, and present technical information and data in an effective manner.  Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
 Effectively represent the division and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
 Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

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 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor’s degree from an accredited college or university with major coursework in public administration, park administration, park planning, construction, or a related field.

Experience:
 Five (5) years of responsible experience in the maintenance and operations of parks and facilities, including two (2) years of experience in a supervisory or management capacity.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

When working in the field, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; to operate a motor vehicle and visit various City sites; vision to inspect site conditions and work in progress.  The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 40 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

September 2025
FLSA: Exempt

PAYROLL SUPERVISOR

DEFINITION

Under general direction, plans, schedules, assigns, reviews, and supervises the work of staff preparing, processing, and reporting City payroll within the Finance Department; plans and coordinates a comprehensive payroll program; performs difficult or specialized payroll duties; provides complex staff assistance to management staff in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from assigned management personnel. Exercises direct supervision over technical staff.

CLASS CHARACTERISTICS

This is a supervisory level classification that exercises independent judgment on diverse and specialized payroll functions with significant accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of assigned staff and providing support to assigned management staff in a variety of areas. This class is distinguished from the Fiscal Services Manager in that the latter has full management authority in planning, organizing, and directing the full scope of activities within the department.

 Plans, organizes, assigns, supervises, and reviews the work of staff performing full spectrum payroll duties within the Finance Department; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.
 Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
 Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
 Coordinates assigned services and operations with other divisions and outside agencies.  Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors expenditures.  Provides staff assistance to management; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of reports, records, databases, and files; ensures the proper documentation of operations and activities.
 Answers questions and provides information to the public; investigates and responds to complaints and inquiries from citizens, other departments, and agencies; recommends corrective actions to resolve issues.

Payroll Supervisor

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 Coordinates, oversees, and participates in a full spectrum of payroll activities; ensures timely and accurate posting of payroll to the financial accounting system; coordinates the wire transfer of funds for direct deposit, payroll taxes, and employee deductions to various banking institutions.  Ensures accurate reporting of changes in pay, payroll status, taxes, benefits, deductions, and retroactive pay adjustments.
 Ensures compliance with reporting mandates; submits appropriate forms and transmits information to government agencies including the Internal Revenue Service and the Employee Development Department.
 Implements and remains current on all Memoranda of Understanding and employee agreement provisions related to payroll, including leave accruals, cash-outs, and other benefit provisions.  Generates and processes quarterly taxes; ensures the preparation and delivery of employee W2 forms.  Compiles, analyzes, and reconciles a variety of records in the preparation of documents and reports; prepares financial forecasting and estimates as needed.  Prepares reports and provides analysis for financial audits, as required for internal and external audit functions.
 Answers employee questions regarding payroll and benefit deductions; explains requirements, policies, and procedures.
 Represents the City in meetings with members of other public and private organizations, community groups, contractors, developers, and the public.
 Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures.  Principles and practices of leadership.
 Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Basic principles and practices of budget administration and monitoring.  Principles, practices, methods, and techniques of payroll and benefits administration.  Payroll and deductions policies, practices, and procedures.  Garnishment and employment verification practices and procedures.  Accounting and bookkeeping methods and principles.
 Benefits and insurance deductions administration.
 Bargaining units and Memoranda of Understanding interpretation.  Applicable federal, state, and local laws, rules, regulations, and procedures relevant to assigned areas of responsibility.
 Principles and procedures of record keeping.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task Payroll Supervisor

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coordination, including computers and software programs relevant to work performed.

Ability to:

 Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Identify problems, research, and analyze relevant information, and develop and present recommendations and justification for solutions.
 Perform the most complex payroll duties.
 Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Accurately prepare, review, and maintain payroll and benefits documents, forms, reports, spreadsheets, claims, and correspondence.
 Identify errors and reconcile discrepancies.
 Perform complex clerical and financial record keeping work.  Reconcile differences within a record keeping system using mathematical skills.  Make arithmetic calculations quickly and accurately.
 Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Effectively represent the department and the City in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Prepare clear, effective, and accurate reports, correspondence, and other written materials.  Maintain accurate logs, records, and written records of work performed.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to an associate degree with major coursework in business administration, accounting, finance, or a related field.

Experience:
 Three (3) years of responsible payroll supervisory or lead experience.

Licenses and Certifications:

 Certification as a Payroll Professional by the American Payroll Association is desirable.

Payroll Supervisor

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PHYSICAL DEMANDS

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Non-Exempt

PAYROLL TECHNICIAN

DEFINITION

Under general supervision, performs highly responsible duties in the preparation, administration, and maintenance of City payroll transactions and records; ensures the payroll function is carried out in an accurate, timely manner in accordance with legal requirements and sound financial management principles and practices; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This journey-level classification is responsible for independently performing technical duties in support of payroll. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

 Reviews timekeeping reports to identify and resolve errors in time reported; ensures availability of leave time reported; verifies earnings and deductions; ensures payroll checks are calculated in accordance with legal requirements, City policies, and labor contract provisions; processes stop payment and reissued checks requests.
 Verifies and calculates overtime payments and verifies, audits, edits, and processes the final payroll, benefit program payables, and pay checks.
 Generates and checks final payroll reports and registers; coordinates wire transfer of funds for direct deposit, payroll taxes, and employee deductions to various banking institutions.  Ensures the timely and accurate posting of payroll to the financial accounting system.  Processes special payroll transactions, such as wage assignments and liens, advances, and other special payments; calculates and manually prepares special payroll transactions and pay checks.  Ensures accurate reporting of changes in pay, payroll status, taxes, benefits, other deductions, retroactive pay adjustments, and terminations.
 Answers employee questions regarding payroll and benefits deductions by explaining requirements, policies, and procedures.
 Maintains various spreadsheets to track time and payments for designated purposes, including various City benefit programs.
 Reconciles and balances payroll accounts and process journal vouchers.

Payroll Technician

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 Prepares journal vouchers for liability accounts, wage liens, garnishments, deposits for financial institutions, and payroll taxes.
 Oversees the generation and mailing of monthly, quarterly, and annual payroll, retirement, and tax withholding information to federal and state government agencies and CalPERS; audits and balances accounts in preparation for generating tax reports; generates and reconciles year-end payroll reports; prepares and submits employee W-2 forms and related tax statements.  Prepares payment requests, verifies, and reconciles payments to the City’s health and benefit providers, and resolves billing errors and discrepancies with providers.  Confers with the Human Resources Department on routine questions regarding employee benefits and individual employees regarding benefits, changes, and MOU implementation; serves as the payroll liaison with Information Services staff.
 Provides work technical and functional guidance to employees assisting in the payroll function.  Prepares records and process claim forms for participation in the City’s loan programs.  Coordinates with Human Resources Department staff to provide payroll related information for employment verification requests.
 Maintains confidentiality of records and information.  Enforces and maintains all payroll documents as they relate to the City’s records retention policy.  Assists the City’s outside auditors on payroll related questions and matters.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as required.

QUALIFICATIONS

Knowledge of:

 Procedures and practices governing payroll, time reporting, and related financial transactions.  Office methods and practices.
 Basic principles of business mathematics and record keeping.  Data processing systems and applications.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

Payroll Technician

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 Comprehend and apply written and oral instructions.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Three (3) years of experience in an accounting position, with an emphasis in payroll processing and automated payroll-processing systems.

Licenses and Certifications:

 None.

PHYSICAL DEMANDS

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Exempt

PERMIT AND INSPECTION SUPERVISOR

DEFINITION

Under general direction, plans, schedules, assigns, reviews, supervises, and participates in the work of staff performing public works inspections, technical engineering, plan checks, and permit issuance within the Public Works Department; manages the Public Works counter operations; conducts the most complex and difficult public works inspections; provides highly technical assistance to the City Engineer and the City Traffic Engineer; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from assigned management personnel. Exercises direct supervision over professional, technical, and administrative staff.

CLASS CHARACTERISTICS

This is a supervisory level classification that exercises independent judgment on diverse and specialized public works inspection, technical engineering, plan checking, and permitting functions with significant accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of assigned staff and providing support to assigned management staff in a variety of areas.

 Plans, organizes, assigns, supervises, and reviews the work of staff performing public works inspections, technical engineering, plan checks, and permit issuance within the Public Works Department; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.  Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
 Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
 Coordinates assigned services and operations with other divisions and outside agencies.  Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors expenditures.  Provides staff assistance to management; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of reports, records, databases, and files; ensures the proper documentation of operations and activities.
 Answers questions and provides information to the public; investigates and responds to complaints and inquiries from citizens, other departments, and agencies; recommends corrective actions to resolve issues.

Permit and Inspection Supervisor

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 Performs the most complex public works inspections of industrial, commercial, and residential developments during various stages of construction.
 Works with contractors to ensure the work in the right of way is completed correctly and on time.  Performs plan checks and technical reviews of encroachment permits; ensures compliance with approved plans, specifications, regulations, and City ordinances.  Coordinate with City Geographic Information System (GIS) staff to identify and update GIS data and records. .
 Responds to technical questions from inspection staff; meets with homeowners, contractors, developers, architects, and engineers to resolve issues and concerns; recommends necessary changes to obtain compliance with applicable codes and regulations.  Oversees fiscal activities at the Public Works counter; ensures fees are accurately charged and collected.
 Represents the City in meetings with members of other public and private organizations, community groups, contractors, developers, and the public.
 Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures.  Principles and practices of leadership.
 Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Basic principles and practices of budget administration and monitoring.  Principles, practices, methods, and techniques of public works field inspection.  Principles and practices of plan checking.
 Principles and practices of construction methods, materials, and related codes.  Public works permitting procedures, including the collection of applicable fees.  Applicable federal, state, and local laws, rules, regulations, and procedures relevant to assigned areas of responsibility.
 Principles and procedures of record keeping.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

Permit and Inspection Supervisor

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 Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Identify problems, research, and analyze relevant information, and develop and present recommendations and justification for solutions.
 Perform the most complex building inspection and permitting activities and responsibilities.  Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Read and interpret civil engineering plans.
 Provide clarification on conflicting engineering standards.  Plan check and provide comments on civil engineering plans.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Effectively represent the department and the City in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Prepare clear, effective, and accurate reports, correspondence, and other written materials.  Maintain accurate logs, records, and written records of work performed.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Five (5) years of experience in public works inspection and maintenance including inspection, permitting, review and approval of traffic plans, and ADA accessibility in a public agency, including one (1) year of experience in a lead or supervisory capacity.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

When working in an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

Permit and Inspection Supervisor

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When working in the field, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various City sites; vision to inspect site conditions and work in progress.  The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 25 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

September 2025
FLSA: Exempt

PERMIT CENTER COORDINATOR

DEFINITION

Under general supervision, plans, schedules, assigns, reviews, and participates in the work of staff performing plans check activities within the Permit Division; plans, assigns, and coordinates a comprehensive permit program, including the review and issuance of residential, commercial, and industrial building projects; provides staff assistance to management staff in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from assigned management personnel. Exercises supervision over technical and administrative staff.

CLASS CHARACTERISTICS

This supervisory classification exercises independent judgment on diverse and specialized permit functions with accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of assigned staff and providing support to assigned management staff in a variety of areas.

 Plans, organizes, assigns, supervises, and reviews the work of staff performing permit review and issuance; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.  Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
 Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
 Provides information regarding permit procedures, policies, and functions, building and construction valuation based on established standards, and City, state, and federal regulations pertaining to building and construction.
 Provides online technical support for the permitting process; regularly meets with the Information Technology Department to discuss technical issues, user complaints, and process improvements.  Provides staff assistance to management; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of reports, records, databases, and files; ensures the proper documentation of operations and activities.

Permit Center Coordinator

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 Assists in coordination of the plan approval process; communicates permit submittal status, policies, and procedures to the public and internally; reviews permit submittals for accuracy and completion; distributes plans submittal documents for review; provides timelines on due dates; tracks the status of plan checks; notifies applicants.
 Performs a full range of complex technical duties in support of the Development Services Department, including the review of building plans, code interpretation, and responding to technical questions from building inspection, plan review, and building permit issuance staff; minor plan checks, issue minor permits, and review and approve plans accompanying documentation.  Identifies controversial and challenging projects; keeps the management apprised of potentially difficult concerns and issues.
 Coordinates plan review processing with other City staff and staff from other agencies including counter technicians, planners, inspectors, building officials, engineers, fire inspectors, and health department plan checkers.
 Calculates permit and mitigation fees; tracks fee deferrals and bonds related to development projects; provides fee estimates as requested.
 Represents the City in meetings with members of other public and private organizations, community groups, contractors, developers, and the public.
 Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Principles and practices of leadership.
 Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures.  Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 General construction practices, methods, and terminology.  Plan check and permit approval processes and procedures.  Methods and techniques of reviewing a diverse range of applications for accuracy and completeness.  Applicable zoning and related laws and regulations.
 Applicable federal, state, and local laws, rules, regulations, and procedures relevant to assigned areas of responsibility.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility, including Uniform Building, Electrical, Plumbing, and Mechanical Codes and ordinances.
 Business letter writing and basic report preparation.  Business mathematics.
 Record keeping principles and practices.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Permit Center Coordinator

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Ability to:

 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Identify problems, research, and analyze relevant information, and develop and present recommendations and justification for solutions.
 Perform the most complex permit review activities and responsibilities.  Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Supervise the enforcement of a wide range of building and related codes and regulations.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Effectively represent the department and the City in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Prepare clear, effective, and accurate reports, correspondence, and other written materials.  Maintain accurate logs, records, and written records of work performed.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by college level coursework in building inspection, urban planning, architecture, engineering, or a related field.

Experience:
 Four (4) years of increasingly responsible permit issuance experience in a public agency.

Licenses and Certifications:

 Possession of a valid Permit Technician Certificate from the International Code Council, to be maintained throughout employment.

Permit Center Coordinator

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PHYSICAL DEMANDS

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Non-Exempt

PERMIT TECHNICIAN

DEFINITION

Under general supervision, performs responsible technical and administrative work for building and right- of-way permit applications, plans, and the issuance of other related permits; provides information regarding permit procedures to the public; processes permit submittals for quality reviews; assigns plan reviews to required division; provides timelines on due dates; tracks the status of plan checks and notifies applicants; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This journey-level classification is responsible for independently performing technical duties in support of building and permitting functions. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

 Provides information regarding permit procedures, policies, and functions, building and construction valuation based on established standards, and City, state, and federal regulations pertaining to building and construction.
 Provides quality customer service to the public at the building or public works counter, over the telephone, and through electronic means; processes building or right-of-way permits and applications; responds to inquiries regarding building, engineering, and plan review, permitting process, and common code issues; resolves problems or complaints.
 Serves as a resource to customers, including directing them, as necessary, to various sources of information including other City departments or outside agencies; notifies customers when plans or permits are ready for pick-up or issuance; provides status updates as required.  Maintains permit applications and drawings for active plan checks; compiles and maintains plan check files and records; ensures accuracy of plan check records; tracks status of plan check and notifies applicants; maintains department supplies including applications and forms for the department.  Enters, stores, and retrieves permit data into software program; provides ongoing maintenance of permitting records; maintains contractor information as well as permit occupancies, class code, and square footage.
 Assists in coordination of the plan approval process; communicates permit submittal status, policies, and procedures to the public and internally; reviews permit submittals for quality review; distributes plans submittal documents for review.

Permit Technician

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 Creates Certificate of Occupancies for brand new buildings and tenant improvements; creates permits for new tract developments homes; inputs initial fees on permit submittals.  Generates specialized reports including Building Activity Reports; engages with outside agencies to support department programs.
 Prepares and organizes monthly reports of permits issued and fees collected by the department; generates and reviews reports and records of permits and plan check data; produces and updates a variety of forms, letters, and other materials.
 Monitors department email for permit submittals, payments, resubmittals, and document uploads; provides applicants with status on permit submittals.
 Provides online technical support for the permitting process; meets with IT to discuss and resolve online website and technical issues.
 Coordinates meetings between staff and contractors and inspectors.  Performs routine plan checks for compliance with established standards.  Updates contractor's licenses and workers' compensation insurance records.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 General construction practices, methods, and terminology.  Permit submittal processing, procedures, and fee structures.  Plan check and permit approval processes and procedures.  Record keeping principles and practices.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility, including Uniform Traffic Control devices, Uniform Building, Electrical, Plumbing, and Mechanical Codes and ordinances.  Methods and techniques of reviewing a diverse range of applications for accuracy and completeness.  Applicable zoning and related laws and regulations.
 Business letter writing and basic report preparation.  Business mathematics.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Apply policies, procedures, and standards to specific situations; read, interpret, and explain building plans, specifications, codes, permit policies, and permit procedures.  Understand and explain City policies, procedures, fees, and basic planning and building codes and regulations to the general public, permit applicants, and City staff.

Permit Technician

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 Interpret, apply, explain, and ensure compliance with applicable federal, state, and local laws, rules, regulations, policies, and procedures.
 Read and interpret plans, specifications, related construction documents, and maps.  Perform detailed, technical, and specialized planning and/or permit support work.  Perform the full range of office and administrative support duties and tasks.  Respond to and effectively prioritize multiple phone calls, walk-up traffic, and other requests and interruptions.
 Compose correspondence and reports independently or from brief instructions.  Maintain accurate logs, records, and basic written records of work performed.  Make accurate arithmetic and financial computations.
 Make sound, independent decisions within established policy and procedural guidelines.  Maintain related files and records.
 Classify, compute, tabulate, and categorize data.
 Quickly and accurately calculate fees and valuations.  Understand and carry out verbal and written directions.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Two (2) years of permit issuance experience in a municipal department, or five (5) years of increasingly responsible clerical experience requiring the application of policies and procedures.

Licenses and Certifications:

 Possession of, or successful acquisition within twelve (12) months of employment, a valid Permit Technician Certificate from the International Code Council (ICC), to be maintained throughout employment.

PHYSICAL DEMANDS

Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and Permit Technician

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closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Non-Exempt

PLANNING TECHNICIAN

DEFINITION

Under general supervision, performs a variety of technical support activities related to current and advance planning, including a review of development and land use applications, zoning, site plans, and related documents for proper handling; issues and approves permits; provides assistance to the public on planning, community development, zoning, and permit issues; provides staff assistance to the planning staff and management; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned management or supervisory staff. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This journey-level classification is responsible for independently performing technical duties in support of the City’s planning and land development functions. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

 Provides information and assistance at the front counter, on the phone, and through e-mail communication by answering questions and providing information regarding zoning, development standards, and approved development proposals.
 Performs routine plan check functions for planning permits and planning applications; receives and reviews documents for zoning compliance, accuracy, and completeness; routes applications to appropriate planning staff.
 Reviews applications for building permits; within authorized guidelines, approves routine permits; if outside scope of authority, routes permit applications to appropriate planning staff.  Reviews Business License applications for compliance with zoning compliance.  Provides administrative support to professional planners on basic current and advance planning projects; coordinates with project applicants, prepares and posts legal notices, and conducts background research.
 Performs administrative duties including typing, filing, copying documents, and record keeping; prepares forms and provides graphic displays, photographs, or other exhibits as needed.  Performs site inspections for entitlement projects and zoning compliance; documents and submits findings for action by planning staff.
 Conducts research for land use, zoning, advanced planning, urban design, populations trends, transportation, housing, economic, and environmental issues.  Observes and complies with all City and mandated safety rules, regulations, and protocols.

Planning Technician

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 Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Processes and procedures associated with various zoning permits, record keeping, and records management practices.
 Zoning codes and requirements.
 Application and use of plan check software and Geographic Information System (GIS) data.  Basic principles and practices of urban and regional planning and zoning.  Methods and techniques of conducting and documenting site inspections.  Methods and techniques of reviewing a diverse range of applications for accuracy and completeness.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Interpret planning and zoning programs to the general public; identify and respond to issues and concerns of the public.
 Read plans and specifications and make site visits.
 Review applications for accuracy and completeness; process and/or submit to planning staff for action.  Conduct routine research on planning and zoning related matters and prepare findings.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by college level coursework in urban planning, land development, or a related field.

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Experience:

 Two (2) years of experience providing technical support to a planning or land development program.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

When assigned to field inspection, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various City sites; vision to inspect site conditions and work in progress. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 40 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

September 2025
FLSA: Non-Exempt

PLANS EXAMINER

DEFINITION

Under direction, reviews various types of architectural plans for compliance with building, electrical, mechanical, plumbing, energy, and accessibility codes and local ordinances; advises builders and property owners on building construction methods, zoning laws, and related regulations; when assigned, assists in inspection of buildings and other structures; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from assigned supervisory or management staff. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This journey-level classification is responsible for independently performing professional duties in support of the City’s plan check function. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

 Reviews and processes residential, commercial, and industrial plans to ensure the specifications are correct, complete, and adhere to established federal, state, and local regulations and guidelines; checks engineering calculations and other information related to construction plans and corrections.  Examines plans and specifications of commercial, industrial, and single and multi-family residential projects to determine compliance with applicable building, electrical, plumbing, occupancy, and zoning codes; checks for grade and quality of materials used in construction.  Determines compliance with the California Codes and provisions of state and county health and environmental ordinances; suggests correction of defects or inadequacies found; requires corrections be made to meet the requirement of pertinent codes; prepares plan check correction reports.  Approves plans that comply; issues permits for construction; analyzes structural engineering aspects of all designs and calculations.
 Evaluates test reports such as engineering reports and soil analysis reports; interprets and explains codes to contractors, architects, and others as required.
 Coordinates construction progress with other City departments or divisions and outside agencies; confers with architects, engineers, contractors, and owners on proposed projects to resolve unusual problems.
 Composes correspondence pertaining to required plan check corrections; prepares monthly plan check reports; maintains related plan check records.
 Classifies and logs new projects for plan checks; creates plan check files; enters initial site data and permit data into database; revises data as project status and details change.

Plans Examiner

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 Answers questions and advises the public concerning codes and plan check reports; advises building inspectors of unusual design, construction, or installation problems; provides technical guidance to permit and building inspection personnel.
 Represents the division and department at development plan and plan check coordination meetings as directed.
 Performs field inspections of structures under construction for compliance with approved plans and codes, as directed.
 Investigates complaints pertaining to violations of building codes and laws; researches code related issues for clarification; assists in the code revisions/adoption process and development/revisions of relevant policies and procedures.
 Keeps abreast of new developments in building code enforcement and safety provisions; attends educational/informational activities to develop increased skills and proficiency; participates in staff growth activities including training and development of lower level/trainee staff.  On an as-needed basis, may be required to assist Building Inspectors in the performance of their duties.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Principles, practices, procedures, and terminology of structural engineering, architecture, and building construction.
 Means and methods of building erection of all types of construction.  Federal, state, and municipal codes and regulations governing housing, building construction, rehabilitation, alterations, use, occupancy, and setbacks.  Construction and building methods related to safety and fire prevention.  Building related codes and ordinances enforceable by the City, including the California Codes.  Research methods and sources of information related to building code enforcement.  Proper plan check techniques to examine crafts skill and materials and detect deviations from plans, regulations, and standard construction practices.
 Principles of structural design and engineering mathematics.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Read, interpret, and explain complex building plans, engineering calculations, site survey project specifications, blueprints, building construction plans, designs, specifications, building codes, and reports.
 Apply engineering and architectural principles and practices.

Plans Examiner

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 Read and accurately interpret building plans to ensure conformance with building codes, development standards and regulations.
 Make engineering and mathematical computations rapidly and accurately.  Explain legal requirements to the public and recommend changes or modifications necessary to bring plans into conformity.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Two (2) years of experience checking plans for a public agency or five (5) years of experience as a Building Inspector.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.  Possession of, or successful acquisition within twelve (12) months of employment, a valid International Code Council Plans Examiner Certificate, to be maintained throughout employment.  Possession of, or successful acquisition within twelve (12) months of employment, a valid International Code Council Commercial/Residential Inspector (Building, Electrical, Plumbing, and Mechanical) Certificate, to be maintained throughout employment.

PHYSICAL DEMANDS

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Non-Exempt

POLICE PAYROLL ASSISTANT

DEFINITION

Under general supervision, performs accounting and clerical duties in connection with the preparation, processing, and maintenance of Police Department payroll and related financial records; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This is a single-level classification. Initially under close supervision, incumbents learn and perform routine accounting and clerical duties while learning City policies and procedures. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

 Assists in processing, preparing, and reporting Police Department payroll.  Assists in the review of timekeeping reports submitted by all Police Department employees to ensure conformance with City policies and procedures; ensures availability of leave time reported  Assists in generating and checking reports; prepares payroll data for grant reporting; registers to verify information reported to City Payroll.
 Prepares requisition entries; assists with reconciliation of City-issues credit cards.  Helps ensure accurate reporting of changes in pay, payroll status, taxes, other deductions and benefits, retroactive pay adjustments, and terminations to City Payroll.  Answers employee questions regarding payroll and benefits deductions by explaining requirements, policies, and procedures.
 Helps maintain various spreadsheets to track time for Police Department employees.  Maintains confidentiality of records and information.  Performs general clerical work as necessary to maintain payroll and related functions; answers and directs telephone calls and e-mails; prepares memos.
 Maintains a variety of files and records related to the City’s payroll system and general accounting functions; collaborates with IT department to maintain payroll software.  Observes and complies with all City and mandated safety rules, regulations, and protocols.

Police Payroll Assistant

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 Performs related duties as required.

QUALIFICATIONS

Knowledge of:

Ability to:

 Perform difficult clerical, financial record keeping work.  Reconcile differences within a record keeping system using mathematical skills.  Make arithmetic calculations quickly and accurately.
 Recognize and correct computational errors.
 Accurately compare, post, and transfer numbers.
 Operate a variety of office equipment including a ten-key calculator by touch.  Understand and apply general fiscal and financial record keeping practices in the performance of assigned tasks.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 One (1) year of experience in payroll processing.

Police Payroll Assistant

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Licenses and Certifications:

 None.

PHYSICAL DEMANDS

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Non-Exempt

POLICE RECORDS AND EVIDENCE COORDINATOR

DEFINITION

Under general direction, plans, coordinates, leads, and participates in the performance of responsible technical and paraprofessional work in the Records and Evidence Units; serves as administrator of records management systems; responds to Public Records Act requests; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS

This classification is responsible for the coordination of one or more programs in the Records and Evidence Units. Incumbents have responsibility for independently coordinating and implementing the program’s goals and objectives. Positions in this classification rely on experience and use considerable discretion and independent judgment to ensure the program’s efficient and effective service delivery. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver program services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

 Plans, organizes, and oversees the daily functions, operations, and activities of Records and Evidence staff; coordinates assignments and directs staff in the execution of duties; evaluates workloads and recommends staffing allocations to ensure proper coverage.  Provides technical, analytical, and administrative support on matters as assigned; researches, analyzes, and makes recommendations regarding operations and administrative issues.  Makes recommendations for changes and improvements to existing procedures for assigned areas.  Administers and maintains records and evidence management databases and systems; configures system components and assigns appropriate user privileges; recommends system enhancements; coordinates and resolves software issues with vendors.
 Advises and provides assistance to department and City personnel regarding the operation of automated records and evidence systems; assists with maintenance and accuracy of the police records management system; troubleshoots problems and recommends effective solutions.  Collects, prepares, and produces Police Department documents for Public Records Act (PRA) requests and criminal subpoenas; gathers items from various bureaus in compliance with PRA, appropriate case law, and regulations related to records including redactions; consults with the City Attorney's Office, District Attorney’s Office, and the Department of Justice as needed; packages information according to subpoena standards; maintains detailed records of related activities.  Completes District Attorney’s Office requests for information or documentation within a strict timeframe.

Police Records and Evidence Coordinator

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 Assists management in compiling statistical data and preparing routine reports, including Uniform Crime Reports (UCR) and National and California Incident-Based Reporting System (NIBRS/CIBRS) reports; conducts records audits and corrects and documents errors.  Provides assistance to management staff; creates recommendations for procedural and process changes; provides feedback to supervisory staff regarding staff performance; serves as trainer for unit staff.  Collects, receives, and stores collected evidence; maintains precise records of property transactions; audits and inventories property and evidence.
 Attends training classes to remain current on police record keeping, records management system activities, and evidence and property-related activities.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

 Principles of providing functional direction and training.  Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Systems and procedures for the processing, maintenance, retrieval, and release of police records.  Basic operating principles, equipment, and systems used in automated law enforcement recordkeeping and records management.
 Filing procedures of the District Attorney, Courts, and City Attorney.  Procedures and techniques of evidence collection and processing, including proper maintenance of the evidence chain of custody.
 Case management for Detective and Traffic Bureau systems.  Organizational procedures and operations of the Police Department.  Applicable data processing systems and applications.
 Court procedures regarding evidence and providing testimony.  Principles, practices, procedures, and techniques of records and inventory management.  Functions, principles, and practices of law enforcement agencies.  Police terminology and law enforcement codes.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Interpret, apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations.
 Explain and apply policies and procedures.

Police Records and Evidence Coordinator

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 Maintain accurate records and organize effective filing systems.  Maintain an organized working environment as required for the processing of property and evidence.  Perform property and evidence control functions to protect the integrity of evidence.  Collect, store, and dispose of a variety of property.  Conduct file and record searches to obtain case information.  Maintain inventory control records.
 Perform technical, detailed, and responsible law enforcement support work.  Organize, research, and maintain technical and administrative files.  Make accurate arithmetic and statistical calculations.  File and maintain automated and hardcopy records with accuracy.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by specialized training in public safety support, clerical/administrative support, or a related field.

Experience:
 Three (3) years of increasingly responsible records and evidence processing experience in a law enforcement environment.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.  Possession of a valid California Law Enforcement Telecommunications System (CLETS) Certificate, to be maintained throughout employment.

PHYSICAL DEMANDS

When assigned in the field, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend; to operate a motor vehicle and visit various City sites; vision to inspect site conditions. The job involves fieldwork requiring frequent walking in operational areas to Police Records and Evidence Coordinator

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identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 40 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

September 2025
FLSA: Exempt

POLICE RECORDS AND EVIDENCE SUPERVISOR

DEFINITION

Under general direction, plans, schedules, assigns, reviews, and supervises the work of staff performing Police records, property, and evidence duties within the Police Department duties; plans and coordinates a comprehensive records and evidence management program, including security, maintenance, processing, distribution, and purging; provides complex staff assistance to management staff in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from assigned management personnel. Exercises supervision over technical and clerical staff.

CLASS CHARACTERISTICS

This classification is the supervisory level within Police Records and Evidence that exercises independent judgment on diverse and specialized police records and evidence management functions with significant accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of assigned staff and providing support to assigned management staff in a variety of areas. This class is distinguished from the Police Technical Services Manager in that the latter has full management authority in planning, organizing, and directing the full scope of services and activities within the department.

 Plans, organizes, assigns, supervises, and reviews the work of staff providing support to records and evidence maintenance, processing, distribution, and purging in the Police Department; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.  Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
 Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
 Coordinates assigned services and operations with other divisions and outside agencies.  Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors expenditures.  Provides staff assistance to management; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of reports, records, databases, and files; ensures the proper documentation of operations and activities.

Police Records and Evidence Supervisor

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 Answers questions and provides information to the public; investigates and responds to complaints and inquiries from citizens, other departments, and agencies; recommends corrective actions to resolve issues.
 Serves as the Department's Custodian of Records; directs police records preparation, processing, purging, and file management activities; maintains security of records; communicate with external agencies to coordinate the release of records and evidence; ensures functions meet all applicable laws, regulations, and City policies.
 Serves as System Administrator for records; oversees the maintenance of records and evidence management systems and databases, including system enhancements and resolution of software issues; ensures compliance with Criminal Justice Information Security requirements for records management and Computer Aided Dispatch systems.
 Collects, prepares, and produces Police Department documents for Public Records Act (PRA) requests and criminal subpoenas; gathers items from various bureaus in compliance with PRA, appropriate case law, and regulations related to records including redactions; consults with the City Attorney's Office, District Attorney’s Office, and the Department of Justice as needed; packages information according to subpoena standards; maintains detailed records of related activities.  Directs and oversees the processing and storage of property and evidence; ensures proper maintenance of the evidence chain of custody; directs audits and inventories of property and evidence; ensures facilities are in proper working order for the preservation of property and evidence.  Directs California Law Enforcement Telecommunications System (CLETS) related programs and activities; serves as the City’s CLETS Coordinator; ensures activities are in compliance with Department of Justice and Federal Bureau of Investigations CLETS guidelines.  Compiles police records and evidence validation reporting; ensure compliance with state and federally mandated reporting requirements.
 Attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of police records and property and evidence; incorporates new developments as appropriate.
 Represents the City in meetings with members of other public and private organizations, community groups, and the public.
 Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

Police Records and Evidence Supervisor

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 Public Records Act laws including SB1421 and regulations relating to criminal records and appropriate case law regarding required redactions.
 Principles, practices, methods, and techniques of the processing and release of property and evidence.  Procedures and techniques of evidence collection and processing, including proper maintenance of the chain of evidence.
 Applicable federal, state, and local laws, rules, regulations, and procedures relevant to assigned areas of responsibility.
 Principles and procedures of record keeping.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Identify problems, research, and analyze relevant information, and develop and present recommendations and justification for solutions.
 Perform the most complex records management duties and tasks.  Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Organize, implement, and direct police records management and customer service activities.  Understand and apply the rules and requirements of the Uniform Crime Reporting system, including the National Incident Based Reporting System and related reports.  Maintain a timely and efficient property and evidence processing program.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Effectively represent the department and the City in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Prepare clear, effective, and accurate reports, correspondence, and other written materials.  Maintain accurate logs, records, and written records of work performed.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Police Records and Evidence Supervisor

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Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Four (4) years of increasingly responsible experience in police records maintenance, including one (1) year of experience in a lead or supervisory capacity.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.  Possession of a valid California Law Enforcement Telecommunications System (CLETS) certificate, to be maintained throughout employment.

PHYSICAL DEMANDS

ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Non-Exempt

POLICE RECORDS TECHNICIAN

DEFINITION

Under general supervision, performs a variety of complex clerical duties in support of the Police Department’s police records function; responds to questions, complaints, and requests from the public; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This is the fully qualified journey-level classification in the Police Records Technician series. Positions at this level are distinguished from lower-level positions by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

 Types and processes a wide variety of Police records, reports, and materials; operates automated systems to create or revise computer files.
 Staffs the public counter; answers questions from the public and City staff or directs them to the appropriate department/division; issues permits and licenses according to prescribed procedures; processes incoming and outgoing mail, packages, and deliveries; checks in guests for appointments.  Accepts, reviews, and processes a wide variety of documents, reports, and applications for completion, accuracy, and compliance with established regulations; provides guidance regarding how to comply with established regulations.
 Releases requested reports and related information to the public or to outside agencies in accordance with established regulations.
 Accurately submits inquiries, entries, and records removals from the California Law Enforcement Telecommunications System (CLETS); communicates with other law enforcement agencies through CLETS.
 Prepares case files for offenders held in custody and out on bail; performs case creation and submission to the District Attorney for filing.
 Serves as a Court Liaison; performs Live Scans for defendants and the public; registers and processes sex and arson registrants.
 Sorts, files, copies, and distributes crime and traffic reports, citations, and other records as appropriate; performs file searches to locate missing records.
 Processes financial transactions; receives fees and prepares receipts and records in accordance with Police Records Technician

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established procedures; balances cash drawer; deposits funds.  Assembles, codes, records, and summarizes a variety of Police records data including data on serious crime offenses, stolen vehicles, crime reports, and related records; compiles, computes, and prepares a variety of reports.
 Receives and processes electronic requests from the public in accordance with the law.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

When assigned as Records Training Officer:
 Compiles training resource binder for the trainee to include procedural notes for tasks/duties performed in the position.
 Maintains training program materials.
 Provides training and guidance to lower-level staff; prepares training evaluation for new staff; teaches, demonstrates, and evaluates required skills daily.

When assigned to the Detective Bureau:
 Prepares cases for the persons held in custody.
 Corresponds with the District Attorney’s Office on case filings and dispositions.  Receives, logs, and tracks civil and criminal officer appearance subpoenas including the coordination of officer schedules, testimony, standby, and overtime.  Ongoing case management for Detective Bureau cases; statistical reporting; performs related duties outlined by direct supervisors.

When assigned to the Traffic Unit:
 Prepares and assigns cases for the persons held in custody.  Corresponds with the District Attorney’s Office on case filings and dispositions.  Field based when working checkpoints or traffic control.  Database management; statistical reporting; performs related duties outlined by director supervisors.

QUALIFICATIONS

Knowledge of:

 Basic functions, principles, practices, procedures, and terminology of law enforcement.  Police terminology and law enforcement codes.
 Police Department organization and procedures as they relate to the processing of police records.  Standard operating procedures and legal obligations with respect to the release of data and reports to the public and other agencies.
 Operational characteristics of databases and communication systems used in law enforcement.  Court-related processes related to the dissemination of records and reports.  Principles, practices, techniques, and procedures of complex record keeping.  Methods and techniques of preparing reports and correspondence.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules Police Records Technician

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of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

 Perform a variety of technical and administrative tasks within assigned law enforcement program area.  Interpret, apply, and explain laws, codes, regulations, and ordinances.  Interpret, apply, and explain applicable policies and procedures.  Maintain confidentiality of information obtained in the course of performing duties.  Provide helpful and effective customer service.
 Perform technical, detailed, and responsible office support work.  Maintain an efficient record keeping system.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by specialized training in public safety support or a related field.

Experience:
 Two (2) years of increasingly responsible experience in a law enforcement support position.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

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ENVIRONMENTAL CONDITIONS

September 2025
FLSA: Non-Exempt

POLICE SERVICE OFFICER I/II

DEFINITION

Under immediate supervision (Police Service Officer I) or general supervision (Police Service Officer II), performs a variety of routine community service, paraprofessional, and technical duties in support of law enforcement services and functions; responds to questions, disturbance complaints, and requests for non- sworn police services from the public; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision (Police Service Officer I) or general supervision (Police Service Officer II) from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Police Service Officer I: This is the entry-level classification in the Police Service Officer series. Initially under close supervision, incumbents learn and perform duties in support of law enforcement functions including investigations, parking enforcement, and prisoner transport. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Police Service Officer II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

Police Service Officer II: This is the fully qualified journey-level classification in the Police Service Officer series. Positions at this level are distinguished from the Police Service Officer I level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative.

Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Positions in the Police Service Officer class series are flexibly staffed and positions at the II-level may be filled by advancement from the I-level; progression to the II-level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the II-level.

Positions at the Police Service Officer I level may perform some of these duties and responsibilities in a learning capacity.

 Responds to a variety of requests for service not requiring a sworn police presence; receives requests at the public counter, via telephone, in the field, and as directed.

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 Processes a caseload of incidents including residential and vehicle burglaries, theft, identity theft, fraud, vandalism, stolen vehicles, embezzlement, traffic collisions, and other criminal investigations.  Performs crime scene investigations and prepares detailed reports; photographs, documents, collects, preserves, and processes evidence at crime scenes and autopsies, as directed; transports physical evidence from crime scenes; maintains chain of custody documentation for all property and evidence.  Conducts traffic-related investigations at non-fatal traffic collisions; assists Police Officers; performs traffic control functions; takes photos and collects witness statements; arranges for vehicle towing; completes written reports on findings.
 Conducts parking enforcement; performs general patrol activities in neighborhoods and business centers; responds to abandoned vehicle complaints; impounds illegally parked or abandoned vehicles.  Transports prisoners to and from law enforcement facilities.  Female Police Service Officers may perform matron duties including performing a search of female suspects or prisoners, as assigned.
 Operates and performs routine safety and maintenance inspections of computers, radios, vehicles, and other technical equipment.
 Testifies and presents evidence in court.
 Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Positions at the Police Service Officer I level may exercise some of these knowledge and abilities statements in a learning capacity.

Knowledge of:

 Basic functions, principles, and practices of law enforcement agencies, including crime scene investigations and evidence retention practices and regulations.  Record keeping and reporting methods, techniques, and procedures.  Investigation techniques.
 Interview techniques.
 Safety practices and equipment related to the work.
 Techniques of first aid and CPR.
 Hazardous materials and related abatement methods.
 Police terminology and law enforcement codes.
 Basic arithmetic and statistical techniques.
 Business letter writing and the standard format for reports and correspondence.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

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Ability to:

 Obtain necessary information from individuals in stressful or emergency situations.  Observe accurately, recall faces, names, descriptive characteristics, facts of incidents, and places.  Investigate and interview witnesses concerning crime, traffic, and related incidents.  Take photographs and fingerprints.
 Protect the integrity of evidence.
 Analyze situations and identify pertinent problems/issues.  Understand the functions, principles, and practices of municipal police services.  Interpret, apply, explain, and ensure compliance with applicable federal, state, and local laws, codes, regulations, and departmental policies and procedures.
 Perform technical, detailed, and responsible office support work.  Identify and solve problems through cooperative efforts.  Organize, research, and maintain technical and administrative files.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Police Service Officer I/II: Equivalent to completion of the twelfth (12th) grade, supplemented by specialized training in public safety support or a related field.

Experience:
 Police Service Officer I: One (1) year of general clerical experience which includes a variety of data entry and record keeping tasks as well as public contact work in a fast-paced environment.  Police Service Officer II: Two (2) years of increasingly responsible experience in a law enforcement support position comparable to a Police Service Officer I with the City of Chino.

Licenses and Certifications:

 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

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When working in the field, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend; to operate a motor vehicle and visit various City sites; vision to inspect site conditions. The job involves fieldwork requiring frequent walking in operational areas with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 40 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards and hazardous substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

Some positions may require working varied shifts and/or alternate schedules as needed.

City employees are expected to work overtime, weekends, evenings, and holidays as required to accommodate the City’s needs.

Employees in this classification are subject to on-call, which may include rotating-duty schedule, weekends and 24-hour emergency call out with little or no notice.

September 2025
FLSA: Exempt

POLICE TECHNICAL SERVICES MANAGER

DEFINITION

Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the Police Department's Professional Services Division, including the Records, Technical Services, and Property and Evidence Units; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to sworn management in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from assigned management personnel. Exercises direct supervision over supervisory, professional, technical, and administrative support staff.

CLASS CHARACTERISTICS

This is a management classification responsible for managing a division in the Police Department. The incumbent is responsible for developing and implementing policies and procedures for assigned division, including short- and long-term planning, budget administration and reporting, and coordination of key programs/projects with other City divisions and departments and external agencies. Positions apply advanced management principles and strategic thinking to decisions that impact the organization as a whole and the public being served. Positions generally serve as advisors and contributors to executive management on policies, procedures, and major City initiatives.

 Plans, manages, oversees, and participates in the daily functions, operations, and activities of Police Department's Professional Services Division, including the Records, Technical Services, and Property and Evidence Units.
 Participates in the development and implementation of goals, objectives, policies, and priorities for the division; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement.  Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.  Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.  Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality.  Oversees the processing, filing, and maintenance of all reports and records created by the Chino Police Department; verifies, authenticates, and certifies records; coordinates records destruction in Police Technical Services Manager

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conjunction with the City Clerk's Office; receives, responds, and/or assigns subpoenas and requests for disclosure of public information; ensures compliance with applicable statutes.  Oversees fleet management, including the testing, evaluation, and selection of new vehicles; coordinates the outfitting/build-out of new vehicles and maintenance and repair of the department's fleet of patrol, tactical, specialty, and administration vehicles.  Oversees the receipt, identification, classification, processing, storing, safeguarding, release, and disposal of all types of police property and evidence including weapons, explosives, narcotics, money, and hazardous materials in accordance with specific laws, rules, regulations, and policies.  Ensures accurate tracking of the movement and maintenance of chain of custody documentation for all property and evidence; oversees the transport of property and evidence to labs for testing and to court for hearings.
 Oversees the maintenance, repair, and upkeep of Police buildings and facilities.  Serves as a project manager; assembles teams and confers with staff in establishing a work plan; assigns tasks and identifies resources required; establishes project milestones; ensures projects are completed on time, within budget, and in adherence with quality control expectations.  Assesses needs for new equipment, systems, and programs for the Department; works with vendors in researching and selecting new products; consistently monitors the service levels of vendors.  Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards.  Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate.  Serves as a liaison for assigned functions with other City departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as necessary.  Attends and participates in professional group meetings; stays abreast of new trends and innovations in law enforcement and public safety; researches emerging products and enhancements and their applicability to City needs.
 Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
 Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.  Directs the establishment and maintenance of working and official division files.  Ensures staff compliance with City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

Police Technical Services Manager

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Chino City CouncilSeptember 16, 2025

Chino City Council
September 16, 2025