Industry City Council
January 23, 2025

City of Industry
Americans with
Disabilities Act (ADA)
Self-Evaluation and
Transition Plan
FINAL
VOLUME 1, 2, AND 3

PREPARED BY THE OWEN GROUP
FINAL REPORT NOVEMBER 2024
BUREAU VERITAS 6021 UNIVERSITY BOULEVARD, SUITE 200, ELLICOTT CITY, MD 21043 P 800.733.0660 | WWW.BVNA.COM
November 2024
Mr. Matthew Hudson, Engineering Manager
City of Industry
15625 Mayor Dave Way
City of Industry, California 97144
Dear Mr. Hudson,
Bureau Veritas has performed a review of the Final ADA Self-Evaluation Transition Plan prepared by the Owen Group for the City of Industry. Based on the review, Bureau Veritas recommends that the following be applied regarding the obstruction barriers included in Appendix N-9 of the transition plan.

Based on Design Information Bulletin Number 82-06 published on November 16, 2017, by the Department of Transportation Division of Design Office of Standards and Procedures Pedestrian Accessibility Guidelines for Highway Projects per Section

4.1.7 Safe Harbor, Bureau Veritas concludes, that if the pedestrian route meets the requirements for eligibility for the safe harbor, that the safe harbor shown below regarding the clear width of the pedestrian route may be applied. It is the responsibility of the City of Industry to provide documentation proving that the requirements are met.

When implementing safe harbor to clear width, the following ADAAG and UFAS requirements apply:

1. 36 inches minimum clear width.

2. If less than 60 inches clear width, then passing spaces at least 60 inches by 60 inches shall be located at reasonable intervals not to exceed 200 feet.

3. The clear width shall be permitted to be reduced to 32 inches minimum for a length of 24 inches maximum provided the reduced segments are separated by segments that are 48 inches long minimum and 36 inches wide minimum.

If on a sidewalk, the minimum clear width does not include the curb width.

If you have questions regarding any elements of our response, please feel free to contact me.

Thank you,
Susan D Lloyd, ADAC, APAC-BE
Senior Project Manager
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Submittal: November 1, 2024
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CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
Table of Contents
List of Appendices............................................................................................................................ 5 List of Commonly Used Terms .......................................................................................................... 6 List of Abbreviations ...................................................................................................................... 14 Executive Summary........................................................................................................................ 15 Introduction .......................................................................................................................................... 15 Purpose ................................................................................................................................................. 15 Methodology ........................................................................................................................................ 16 Public Participation............................................................................................................................... 16 Content and Organization of this Report.............................................................................................. 16 Findings and Recommendations........................................................................................................... 17 Programs, Policies, and Procedures.................................................................................................. 17 City Facilities...................................................................................................................................... 18 Public Right of Way ........................................................................................................................... 18

1.0 ADA Self-Evaluation of Programs, Services, Policies, and Procedures......................................... 20

1.1 Methodology................................................................................................................................... 20

1.1.1 Administrative Services............................................................................................................ 20

1.1.2 Development Services.............................................................................................................. 21

1.1.3 Industry Public Utilities ............................................................................................................ 21

1.1.4 Finance ..................................................................................................................................... 21

1.2 Program Accessibility...................................................................................................................... 23

1.3 Findings and Recommendations..................................................................................................... 24

1.3.1 Public Notice and Written Notifications .................................................................................. 24

1.3.2 ADA Coordinator...................................................................................................................... 26

1.3.3 Grievance Procedures.............................................................................................................. 26

1.3.4 Fees and Surcharges................................................................................................................. 29 Submittal: November 1, 2024
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1.3.5 Use of Consultants ................................................................................................................... 30

1.3.6 Access to Programs, Services, and Activities ........................................................................... 31

1.3.7 Reasonable Modifications to Policies, Practices, or Procedures ............................................. 32

1.3.8 Public Meetings........................................................................................................................ 35

1.3.9 Equally Effective Communication ............................................................................................ 36

1.3.10 Distribution of Publications.................................................................................................... 37

1.3.11 Website Accessibility and Section 508................................................................................... 37

1.3.12 Emergency Evacuation........................................................................................................... 39

1.3.13 Special Events on City Property and City Sponsored Public Events....................................... 41

1.3.14 Printed Information................................................................................................................ 42

1.3.15 Telephones, Communication Devices, and Auxiliary Aids..................................................... 43

1.3.16 Polling Places.......................................................................................................................... 44

1.3.17 Employment........................................................................................................................... 45

1.3.18 Service Animals ...................................................................................................................... 48

1.3.19 Transportation/Paratransit.................................................................................................... 51

1.4 ADA Toolkit and List of Resources.................................................................................................. 51

1.5 Policies and Procedures Action Log ................................................................................................ 60

2.0 ADA Self-Evaluation and Transition Plan for Facilities................................................................ 61

2.1 Introduction .................................................................................................................................... 61

2.2 Program Accessibility...................................................................................................................... 62

2.3 Legislative Requirements................................................................................................................ 62

2.3.1 State of California Accessibility Requirements ........................................................................ 62

2.3.2 Code and Standards References.............................................................................................. 62

2.3.3 Accessibility Standards and Compliance Dates........................................................................ 63

2.4 Methodology................................................................................................................................... 63

2.4.1 Facility Priority Designations.................................................................................................... 64

2.4.2 Facility Severity Designations:.................................................................................................. 65 Submittal: November 1, 2024
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2.4.3 Facility Precedence Designations............................................................................................. 65

2.5 Alterations and Path of Travel ........................................................................................................ 65

2.6 Costs................................................................................................................................................ 66

2.7 Findings and Recommendations..................................................................................................... 66

3.0 ADA Self-Evaluation and Transition Plan of Public Right of Way................................................. 67

3.1 Overview......................................................................................................................................... 67

3.2 Background ..................................................................................................................................... 67

3.2.1 Federal Accessibility Requirements......................................................................................... 67

3.2.2 Components of a Transition Plan............................................................................................. 68

3.2.3 Code and Standards References.............................................................................................. 68

3.2.4 Maintenance vs. Alteration in the Public Right of Way ........................................................... 68

3.3 Transition Plan Requirements ........................................................................................................ 69

3.3.1 Official Responsible Party......................................................................................................... 69

3.3.2 ADA Coordinator...................................................................................................................... 69

3.3.3 Monitoring of Progress ............................................................................................................ 70

3.3.4 Regular Update of Plan ............................................................................................................ 70

3.3.5 Addressing Future ADA ............................................................................................................ 71

3.3.6 Public Participation .................................................................................................................. 71

3.3.7 Public Participation Results...................................................................................................... 72

3.3.8 Public Review / Comment Period ............................................................................................ 72

3.4 ADA Self Evaluation for Right of Way ............................................................................................. 73

3.4.1 Public Right of Way Assessment Methodology ....................................................................... 73

3.4.2 Public Right of Way Data Collection......................................................................................... 73

3.5 Right of Way Findings ..................................................................................................................... 77

3.5.1 Summary of Sidewalk Findings................................................................................................. 77

3.5.2 Summary of Curb Ramp Findings............................................................................................. 79

3.5.3 Summary of Signalized Intersection Findings .......................................................................... 80 Submittal: November 1, 2024
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3.5.4 Accessibility Compliance Assessment Report (ACAR).............................................................. 81

3.6 Right of Way Implementation Schedule......................................................................................... 82

3.6.1 Prioritization Criteria for ADA Right of Way Work................................................................... 82

3.6.2 Cost Estimation ........................................................................................................................ 82

3.6.3 Curb Ramp Schedule ................................................................................................................ 83

3.7 Public Right of Way Funding ........................................................................................................... 84

3.7.1 Capital Improvement Program................................................................................................. 84

3.7.2 Specific Funding Programs and Projects.................................................................................. 86 Submittal: November 1, 2024
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List of Appendices
Appendix A Policies and Procedures Implementation Plan
Appendix B City Website “Easy Checks” Review
Appendix C Public Right of Way ADA Request Form
Appendix D Public Input Questionnaire
Appendix E DOJ/DOT Joint Technical Assistance on the Title II of the ADA Requirements to Provide Curb Ramps when Streets, Roads, or Highways are Altered through Resurfacing and Supplement
Appendix F Public Event Policy and Checklist
Appendix G Assistive Listening Systems
Appendix H ADA Best Practices Toolkit: General Effective Communication Requirement Appendix I ADA Checklist for Polling Places
Appendix J ADA Best Practices Toolkit: Emergency Management under Title II of the ADA Appendix K Emergency Preparedness Resources
Appendix L Disability Etiquette
Appendix M Facilities
Appendix N: Right of Way ADA Assessment Photo Report
Appendix N-1 Transit Stops
Appendix N-2 Curb Ramps
Appendix N-3 Signalized Intersections
Appendix N-4 Driveway Barriers
Appendix N-5 Sidewalk Barriers
Appendix N-6 Passing Space
Appendix N-7 Horizontal Displacement
Appendix N-8 Vertical Displacement
Appendix N-9 Obstruction
Appendix N-10 Rail Crossing
Appendix O GIS Maps
Appendix P Synopsis of City Policy on Accessibility
Appendix Q Transition Plan Cost Summary
Submittal: November 1, 2024
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List of Commonly Used Terms
Accessible A site, building, facility, public right of way, or portion thereof that provides useable access to people with disabilities in compliance with the design requirements of the 2010 ADA Standards.

Accessible Pedestrian
Signal (APS)
A device that communicates information about the WALK phase in audible and vibrotactile formats. (Public Right Of Way Accessibility Guidelines R105.5)
ADA Coordinator An individual responsible for overseeing and coordinating the administrative requirements of a public entity’s Title II Americans with Disabilities Act (ADA) compliance efforts and the ADA Self-Evaluation and Transition Plan and responding to complaints filed by the public.

ADA Transition Plan An adopted listed of the physical barriers in a public entity’s facility that limits the accessibility of its programs, activities or services to individuals with disabilities; a detailed outline of the methods that the public entity will use to remove the barriers identified and make the facilities accessible; the schedule for taking the necessary steps to achieve compliance. If the period for achieving compliance is longer than one year, the plan should identify the interim steps that the public entity will take during each year of the transition period. The plan includes the name of the official responsible for the plan’s implementation.

Alteration A change to a building or facility, including the public right of way that affects or could affect the usability of the building or facility or portion thereof. Alterations include, but are not limited to, remodeling, renovation, rehabilitation, reconstruction, historic restoration, resurfacing of circulation paths or vehicular ways, changes or rearrangement of the structural parts or elements, and changes or rearrangement in the plan configuration of walls and full-height partitions. Normal maintenance, re-roofing, painting or wallpapering, or changes to mechanical and electrical systems are not alterations unless they affect the usability of the building or facility.

Americans with
Disabilities Act (ADA)
The Americans with Disabilities Act of 1990 is a federal law which provides civil rights protections to individuals with disabilities and guarantees them equal opportunity in public accommodations, employment, transportation, state and local government services, and telecommunications.

Americans with
Disabilities Act
Accessibility Guidelines
(ADAAG)
The ADAAG contains scoping and technical requirements for accessibility to buildings and public facilities by individuals with disabilities under the ADA.

Assurances A statement of guarantee given in consideration of and for receiving federal aid.

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Auxiliary Aids and
Services
Auxiliary aids and services include:
(1) Qualified interpreters: on-site or through video remote interpreting (VRI) services; notetakers; real-time computer-aided transcription services; written materials; exchange of written notes; telephone handset amplifiers; assistive listening devices; assistive listening systems; telephones compatible with hearing aids; closed caption decoders; open and closed captioning, including real-time captioning; voice, text, and video-based telecommunications products and systems, including text telephones (TTYs), videophones, and captioned telephones, or equally effective telecommunications devices; videotext displays; accessible electronic and information technology; or other effective methods of making aurally delivered information available to individuals who are deaf or hard of hearing;
(2) Qualified readers: taped texts; audio recordings; Brailed materials and displays; screen reader software; magnification software; optical readers; secondary auditory programs (SAP); large print materials; accessible electronic and information technology; or other effective methods of making visually delivered materials available to individuals who are blind or have low vision;
(3) Acquisition or modification of equipment or devices; and (4) Other similar services and actions. (28 CFR §35.104) Blended Curb or
Transition
A curb ramp shallower than 1:20 (5%), where the sidewalk is blended into or is flush with the street.

Building Any structure used or intended for supporting or sheltering any use or occupancy.

Circulation Path An exterior or interior way of passage provided for pedestrian travel including, walks, hallways, courtyards, elevators, platform lifts, ramps, stairways, and landings.

Complainant The person filing a complaint.

Complaint A complaint is a claimed violation of the ADA.

Compliance The satisfactory condition existing when a recipient has effectively complied with the current ADA standards.

Compliant Meets all accessibility requirements in effect at the time of construction or alteration.

Cross Slope The slope that is perpendicular to the direction of accessible pedestrian travel.

Crosswalk The part of a roadway at an intersection that is included within the extensions of the lateral lines of the sidewalks on opposite sides of the roadway, measured from the curb line or, in the absence of curbs, from the edges of the roadway or, in the absence of a sidewalk on one side of the Submittal: November 1, 2024
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roadway, the part of the roadway included within the extension of the lateral lines of the sidewalk at right angles to the centerline.

Curb Line A line at the face of the curb that marks the transition from the roadway to a sidewalk or planting strip between the sidewalk and the gutter or roadway.

Curb Ramp A short ramp cutting through a curb or built up to it.

Detectable Warning A standardized surface feature built in or applied to walking surfaces or other elements to warn of hazards on a circulation path.

Directional Curb Ramp A curb ramp that is aligned parallel with the crosswalk, so there is a straight path of travel from the top of the curb ramp, to the center of the crosswalk, to the top of the curb ramp on the opposite side.

Disability Disability is (a) a physical or mental impairment that limits one or more of the major life activities of an individual, (b) a record of such an impairment, or (c) being regarded as having such impairment.

Discrimination on the
Basis of Disability
Discrimination on the basis of disability means to:
• Limit, segregate, or classify a citizen in a way that may adversely affect opportunities or status because of the person's disability; • Limit, segregate, or classify a participant in a program or activity offered to the public in a way that may adversely affect opportunities or status because of the participant's disability;
• Participate in a contract that could subject a qualified citizen with a disability to discrimination;
• Use any standards, criteria, or methods of administration that have the effect of discriminating on the basis of disability; • Deny equal benefits because of a disability;
• Fail to make reasonable accommodations to known physical or mental limitations of an otherwise qualified individual, unless it can be shown that the accommodation would impose an undue burden on the City's operations;
• Use selection criteria that exclude otherwise qualified people with disabilities from participating in the programs or activities offered to the public; and
• Failure to use tests, including eligibility tests, in a manner that ensures that the test results accurately reflect the qualified applicant's skills or aptitude to participate in a program or activity.

Element An architectural or mechanical component of a building, facility, space, site or public right of way.

Entrance Any access point to a building or portion of a building or facility used for the purpose of entering. An entrance includes the approach walk, the vertical access leading to the entrance platform, the entrance platform itself, Submittal: November 1, 2024
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vestibule if provided, the entry door or gate, and the hardware of the entry door or gate.

Equivalent Facilitation The use of designs, products, or technologies as alternatives to those prescribed, resulting in substantially equivalent or greater accessibility and usability. In determining equivalent facilitation, consideration shall be given to means that provide for the maximum independence of persons with disabilities, while presenting the least risk of harm, injury or other hazard to such persons or others.

Facility All or any portion of buildings, structures, site improvements, elements, and pedestrian routes or vehicular ways located on a site.

Federal Financial
Assistance:

Any grant, loan, contract (other than a procurement contract or a contract of insurance or guaranty), or any other arrangement by which the Department provides or otherwise makes available assistance in the form of:
(a) Funds;
(b) Services of Federal personnel; or
(c) Real or personal property or any interest in, or use of such property, including:
(1) Transfers or leases of such property for less than fair market value or for reduced consideration; and
(2) Proceeds from a subsequent transfer or lease of such property if the Federal share of its fair market value is not returned to the Federal Government. (49 CFR §27.5)
Flush Transition The adjacent surfaces at transitions at curb ramps to walks, gutters, and streets shall be at the same level.

Frontage The street frontage that includes all adjacent pedestrian facilities, including crosswalks, created by, prolongated from, or connected to any required or provided sidewalk improvements.

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Governing Standards The most current edition in force of any and all of the following:

The Americans with Disabilities Act of 1990 (ADA)
The 2010 ADA Standards for Accessible Design (ADAS)
The implementing regulations at 28 CFR Parts 35 and 36
California Building Code [Part 2 of Title 24] (CBC) 2019 California Vehicle Code (CVC)
California Manual on Uniform Traffic Control Devices, current edition (MUTCD or CAMUTCD)
City Municipal Code
Best Practice Guidelines:

Shared-Use Paths and Class I Bicycle Paths:

The Proposed Supplements to the Accessibility Guidelines for Pedestrian Facilities in the Public Right-of-Way - Shared Use Paths (PROWAG) AASHTO Guide for the Development of Bicycle Facilities; Chapter 5: Design of Shared Use Paths (AASHTO, 2012)
Temporary Traffic Control and Devices:

Work Area Traffic Control Handbook [WATCH] (WATCH Committee of Public Works Standards, Inc.)
Curb Ramps:

Designing Sidewalks and Trails for Access - Part II of II: Best Practices Design Guide (FHWA, rev. 2/10/2014)
Grade Break The meeting line of two adjacent surfaces of different slope (grade).

Graphic Information
System
A geographic information system (GIS) lets users visualize, question, analyze, interpret, and understand data to reveal relationships, patterns, and trends.

Qualified Individual with
a Disability
An individual with a disability who, with or without reasonable modification to rules, policies, or practices, the removal of architectural, communication, or transportation barriers, or the provision of auxiliary aids and services, meets the essential eligibility requirements for the receipt of services or the participation in programs or activities provided by a public entity.

Island Curbed or painted area outside the vehicular path that is provided to separate and direct traffic movement, which also may serve as a refuge for pedestrians.

Maneuvering Space The space where, because of the configuration of the physical environment or the location of accessible elements, a pedestrian is required to turn, or maneuver, or change direction in order to proceed along an accessible route.

Marked Crosswalk Any portion of a roadway at an intersection or elsewhere that is distinctly indicated for pedestrian crossing by lines or other markings on the surface.

Parallel Curb Ramp A system of two sloped ramps that run parallel to the curb line from a common lower landing that is approximately level with the street.

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Pedestrian (a) A “pedestrian” is a person who is afoot or who is using any of the following: (1) A means of conveyance propelled by human power other than a bicycle; (2) An electric personal assistive mobility device. (b) “Pedestrian” includes a person who is operating a self-propelled wheelchair, motorized tricycle, or motorized quadricycle and, by reason of physical disability, is otherwise unable to move about as a pedestrian.

Pedestrian Access Route A continuous and unobstructed walkway within a pedestrian circulation path that provides accessibility. (PROWAG R105.5)
Perpendicular Curb Ramp A curb ramp with a main slope running perpendicular to the curb line and with one or more flared side slopes.

Physical or Mental
Impairments
Physical or mental impairments may include, but are not limited to: vision, speech, and hearing impairments; emotional disturbance and mental illness; seizure disorders; mental retardation; orthopedic disabilities; learning disabilities; diabetes; heart disease; nervous conditions; cancer; asthma; hepatitis B; HIV infection (HIV condition); and drug addiction if the addict has successfully completed or is participating in a rehabilitation program and no longer uses illegal drugs.

Public Right of Way Land or property owned by a public entity and usually acquired for or devoted to transportation or pedestrian purposes.

Public Use Interior or exterior, rooms, space, or elements that are made available to the public. Public use may be provided at a building or facility that is privately or publicly owned.

Ramp A walking surface that has a running slope steeper than 5% grade.

Reasonable Program
Modifications
If the individuals' disabilities prevent them from performing the essential functions of the program or activity, it is necessary to determine whether reasonable program modifications would enable these individuals to perform the essential functions of the program or activity. Reasonable program modification is any change in program or activity or in the way things are customarily done, that enables an individual with a disability to enjoy equal program opportunities. Accommodation means modifications or adjustments:
• To a registration or application process to enable an individual with a disability to be considered for the program or activity; • To the program or activity environment in which the duties of a position are performed so that a person with a disability can perform the essential functions of the program or activity; and • That enable individuals with disabilities to enjoy equally the benefits of the program or activity as other similarly situated individuals without disabilities enjoy. Modification includes making existing facilities and equipment used by individuals readily accessible and usable by individuals with disabilities.

Modification applies to:

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• All decisions and to the application or registration process; • All services provided in connection with the program or activity; and • Known disabilities only.

Modification is not required if:
• It changes the essential nature of a program or activity of the person with a disability;
• It creates a hazardous situation;
• Adjustments or modifications requested are primarily for the personal benefit of the individual with a disability; or • It poses an undue burden on the City.

Regarded as Having a
Record of Impairment
An individual is disabled if they have a history of having an impairment that substantially limits the performance of a major life activity; or have been diagnosed, correctly or incorrectly, as having such impairment.

Regarded as Having a
Disability
An individual is disabled if they are treated or perceived as having an impairment that substantially limits major life activities, although no such impairment exists.

Running Slope The slope that is parallel to the direction of travel expressed as a ratio of rise to run in the public right of way. This is usually called grade and is expressed as a percentage.

Section 504 Section 504 of the US Rehabilitation Act of 1973, which prohibits discrimination in any program or activity receiving federal financial assistance.

Section 508 Section 508 of the US Rehabilitation Act of 1973, extends the prohibition of discrimination in any program or activity receiving federal financial assistance in regards to electronic and information technology.

Sidewalk That portion of a public right of way between the curb line or lateral line of a roadway and the adjacent property line that is improved for use by pedestrians.

Street Furniture Elements in the public right-of-way intended for use by pedestrians.

Subrecipient An entity or person that indirectly (usually through a grant or contract) receives federal financial assistance to implement a program or activity, which obligates them to comply with the Section 504 and its implementing regulations. Subrecipients include, but are not limited to, metropolitan planning organizations, local public agencies, and colleges/universities.

Substantial Limitations of
Major Life Activities
An individual is disabled if they have a physical or mental impairment that (a) renders them unable to perform a major life activity, or (b) substantially limits the condition, manner, or duration under which they can perform a particular major life activity in comparison to other people.

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Major life activities are functions such as caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, and working. In determining whether physical or mental impairment substantially limits the condition, manner, or duration under which an individual can perform a particular major life activity in comparison to other people, the following factors shall be considered:
• The nature and severity of the impairment;
• The duration or expected duration of the impairment; and • The permanent or long-term impact (or expected impact) of or resulting from the impairment.

Technically Infeasible An alteration that has little likelihood of being accomplished because existing structural conditions would require removing or altering a load bearing member that is an essential part of the structural frame or because other existing physical or site constraints prohibit modification or addition of elements, spaces or features that are in full strict compliance with the minimum requirements of the 2010 ADA Standards.

Undue Burden Undue burden means significant difficulty or expense. In determining whether an action would result in an undue burden, factors to be considered include:
(1) The nature and cost of the action needed under this part; (2) The overall financial resources of the site or sites involved in the action; the number of persons employed at the site; the effect on expenses and resources; legitimate safety requirements that are necessary for safe operation, including crime prevention measures; or the impact otherwise of the action upon the operation of the site;
(3) The geographic separateness, and the administrative or fiscal relationship of the site or sites in question to any parent corporation or entity; (4) If applicable, the overall financial resources of any parent corporation or entity; the overall size of the parent corporation or entity with respect to the number of its employees; the number, type, and location of its facilities; and (5) If applicable, the type of operation or operations of any parent corporation or entity, including the composition, structure, and functions of the workforce of the parent corporation or entity.

Vibrotactile A vibrating surface, located on the accessible pedestrian signal button that communicates information through touch. (PROWAG R105.5) Submittal: November 1, 2024
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List of Abbreviations
ADA Americans with Disabilities Act
ADAAG Americans with Disabilities Act
Accessibility Guidelines
AFF Above finished floor
ASL American Sign Language
CASp Certified Access Specialist
CBC California Building Code
CDBG Community Development Block Grant
CFR Code of Federal Regulations
DDS California Department of Development
Services
DF Drinking fountain
DG Decomposed granite
DOJ Department of Justice
DSA Division of the State Architect
EV Electric vehicle
FE Fire extinguisher
FT Foot / Feet
GPS Global Positioning System
HUD Housing and Urban Development
ID Identification
ICC International Code Council
in Inch
ISA International symbol of accessibility
OC On-center
POT Path of travel
PROWAG Public Right of Way Accessibility
Guidelines
PSI/psi Pounds per square inch
TPD Toilet paper dispenser
TTY Text telephone
TTY/TDD Telecommunication Device for the
Deaf/Teletypewriter
US United States
WC Water closet
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Executive Summary
Executive Summary
Introduction
The American with Disabilities Act (ADA) of 1990 is a federal civil rights law that mandates equal opportunity for individuals with disabilities. The ADA is comprised of five titles prohibiting discrimination against persons with disabilities in employment (Title I), State and local government services (Title II), public accommodations (Title III), telecommunications (Title IV), and miscellaneous (Title V).

The City of Industry (City) has undertaken a comprehensive evaluation of its policies, programs, and facilities to determine the extent to which individuals with disabilities may be restricted to access to City services and activities.

This document established the City’s commitment to the development and maintenance of accessible features. This report will also guide the planning and implementation of necessary program and facility modifications in order to comply with the Americans with Disabilities Act.

Purpose
This ADA Self-Evaluation and Transition Plan has been prepared to fulfill the requirements set forth in Title II of the ADA (28 CFR §35.105 and 28 CFR §35.150(d)).

The City of Industry is obligated to observe all requirements of Title I in its employment practices, Title II in its policies, programs and services, and any parts of Titles IV and V that apply to the City and its programs, services, or facilities.

Title II has the broadest impact on the City of Industry. Included in Title II are administrative requirements for all government entities employing more than 50 people, as listed below:

1. Completion of a Self-Evaluation

2. Development of an ADA Grievance (Complaint) procedure

3. Designation of an ADA Coordinator to oversee Title II compliance

4. Development of a Transition Plan to schedule the removal of barriers While the City of Industry employs less than 50 people, the City has chosen to follow best practices and pursue the completion of this ADA Self-Evaluation and Transition Plan.

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Methodology
The process to prepare this ADA Self‐Evaluation and Transition Plan included discussions with Department heads and employees; the administration of departmental program accessibility questionnaires; a review of the City’s published rules, regulations and policies; surveys available to the public that identify barriers in public facilities, streets, and city programs, services, and activities; and a public involvement process in the preparation and review of this report. The public was informed about the preparation of this report and their opportunity to comment through a public announcement.

A City-wide assessment of all City-owned facilities was performed to identify physical barriers, the results are presented in Volume 2. A City-wide assessment of the sidewalks, curb ramps, and traffic signals with the right of way throughout the City was also performed and is presented in Volume 3 of this report.

Data on construction project costs from an industry standard database was used to calculate the costs of the barrier removal recommendations in Volumes 2 and 3.

Public Participation
Public entities shall provide an opportunity to interested persons, including individuals with disabilities or organizations representing individuals with disabilities, to participate in the Self-Evaluation process by submitting comments. A public input questionnaire was available at the public counters and was posted on the City website on July 19, 2019 to afford members of the public an opportunity to provide input. The Public Input Questionnaire is provided in Appendix D.

The City has provided an opportunity to interested persons, including individuals with disabilities or organizations representing individuals with disabilities, to participate in the development of the Transition Plan by submitting comments. A copy of the transition plan shall be made available for public inspection.

The dissemination of information and requests for comments took place through the following methods:
• City Website and Social Media
• Direct Correspondence with the local disability related organizations Content and Organization of this Report
The ADA Self-Evaluation and Transition Plan is divided into three (3) Volumes as listed below:
• Volume 1: Self-Evaluation of Programs, Policies, and Procedures • Volume 2: Self-Evaluation and Transition Plan for City Facilities • Volume 3: Self-Evaluation and Transition Plan for Public Right of Way Submittal: November 1, 2024
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Findings and Recommendations
Programs, Policies, and Procedures (Volume 1)
City Programs, policies, and procedures were reviewed for the purpose of this evaluation through City department questionnaires and meetings with City staff. It is recommended to maintain accessibility to programs and services through these recommendations, ongoing improvement efforts and modified business practices.

Public Review: This plan shall be available for public review (28 CFR §35.150(d)(1)). The City shall maintain this plan (in all the appropriate alternate formats) for public access review and inspection.

Terminology: Any future City publications shall be reviewed for the term “handicapped” and “disabled person.” The words “individuals with disabilities” or “persons with disabilities” shall replace those terms.

Maintenance of Records: For three years after completion of the Self-Evaluation, the City must keep a record of any problems identified (28 CFR §35.105). Ongoing customer satisfaction surveys and other methods for public input will assist with ongoing outreach to enhance the efforts of the City to serve individuals with disabilities; therefore, the City shall continue the availability of the public input questionnaire.

Training: On-going compliance with the ADA can only be achieved if City staff and officials receive proper training. The City shall develop and implement an annual training program for all employees. Staff training programs shall include the following subjects:

Disability etiquette: Staff members who interact with the public shall be aware of the many tips on interacting with individuals with disabilities.

Acceptable methods for reasonable accommodations: Staff members shall be aware of simple and easy methods to accommodate individuals with disabilities.

Resources available: Staff members should know about the availability of auxiliary aids, services, assistive listening devices, etc. All staff members should know where to look and who to call.

ADA Coordinator: Consider joining the various organizations that hold training specifically for ADA coordinators, such as the ADA Coordinator Certification Program and the National Association of ADA Coordinators.

Accessible PDF: Regardless of whether documents are created in Adobe PDF, Microsoft Word, or another format, there are right and wrong ways to create documents in order to ensure people with disabilities can access them. It is advisable to provide training to City staff on PDF accessibility.

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Training resources: Various training resources are readily available through the United States Access Board and the Pacific ADA Network, as well as through other state and national organizations. A complete list of resources is provided in Section 1.4 ADA Toolkit and List of Resources.

Policies and Procedures Implementation Plan: Refer to Appendix A for the Policies and Procedures Implementation Plan.

City Facilities (Volume 2)
Field Assessment: A Certified Access Specialist (CASp) conducted an assessment of facilities in the City of Industry in the spring of 2019. A database of non-compliant findings that create a physical barrier to the public, is provided in Appendix M. The following City facilities were assessed as part of this report:

City Hall, Community Services Center, Council Chambers, Cultural Homestead Museum, El Encanto Hospital, Expo Center, Fire Station 118, and Metro Station.

Costs: Opinions of costs of repair or replacements presented in this report are approximations only and should not be interpreted as bids or offers to perform work. Actual costs can be affected by the extent of work to be done as one project, the quality of contractor, the quality of materials chosen, and the specific work conditions.

Implementation of Improvements: The City shall implement a plan for removal of accessibility barriers to City facilities per the programs offered at the locations. In the case of a barrier being presented, the City should consider moving the program to an alternative location until the facility is made compliant.

Facility exterior barrier improvements such as access to a facility from parking and street walkways, accessible parking, accessible interior and exterior path of travel, accessible restrooms, and accessible meeting space shall be addressed in the initial years of transition plan.

Maintenance of accessible features: The City shall develop and implement a maintenance program for their accessible features and elements (28 CFR §35.133).

Public Right of Way (Volume 3)
Field Assessment: Streets, curb ramps, pedestrian push buttons, and transit stops were assessed in the spring of 2019 and an inventory of findings of non-compliant items and barriers to accessibility are provided in Appendix N. The purpose of this inventory is to provide a baseline of existing conditions in the right of way for use as the basis for the City’s ADA Transition Plan.

Costs: Opinions of costs of repair or replacements presented in this report are approximations only and should not be interpreted as bids or offers to perform work. Actual costs can be affected by the extent of work to be done as one project, the quality of contractor, the quality of materials chosen, and the specific work conditions.

Implementation of Improvements: The City shall budget and implement the recommendations in the Transition Plan presented in Volume 3.

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Prioritization of Projects: The Department of Justice’s implementing regulations of the ADA’s recommended prioritization based on location is used to determine which projects should be undertaken first. In addition to prioritization based on location as stated above, a ranking of “High, Medium, or Low” degrees of non-compliance, safety, and usability is given each barrier in the right of way. Based on the results of the barrier prioritization, an ADA Right of Way Implementation Schedule is established to improvements to curb ramps, driveways, sidewalks, and push buttons over the next 20- year period.

Funding: The plan recommends specific goals for the construction of accessibility improvements. While specifying locations and general scope of work, the plan is intended to serve as a conceptual plan whereby the extent and goals of future projects will be evaluated prior to preparing detailed cost estimates.

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Volume 1

1.0 ADA Self-Evaluation of Programs, Services, Policies, and Procedures
The American with Disabilities Act (ADA) of 1990 is a federal civil rights law that mandates equal opportunity for individuals with disabilities. This ADA Self-Evaluation and Transition Plan has been prepared to fulfill the requirements set forth in Title II of the ADA (28 CFR §35.105 and 28 CFR §35.150(d)). The City of Industry (City) has undertaken a comprehensive evaluation of its policies, programs, and facilities to determine the extent to which individuals with disabilities may be restricted to access to City services and activities.

This volume describes the evaluation process of the City’s policies, programs, and services, and presents the findings and recommendations.

1.1 Methodology
A Departmental program and policy questionnaire was administered to City departments and divisions.

Each department questionnaire included a description of programs and services, a contact person, location of the program, and practices that facilitate the participation of persons with disabilities.

From the information provided in the completed questionnaire and follow-up interviews, staff provided information on the nature of the programs, forms and methods used to advertise the programs,services and activities, a profile of current participants, the types of equipment and materials used, testing and entrance requirements, the level of staff training, and any special modifications provided.

The City is made up of several departments, as described below:

1.1.1 Administrative Services
The Administrative Services Department coordinates municipal government operations under the direction of the City Manager, who receives policy direction from the City Council. The Department is tasked with ensuring that City services are performed to the highest professional and ethical standards in line with the City Council policies and in accordance with the City Charter and the Municipal Code. The Administrative Services Department consists of the following areas:
• City Attorney;
• City Boards and Commissions;
• City Clerk;
• City Council;
• City Manager;
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• Community Support;
• Economic Development;
• Human Resources;
• Legislative Services and Intergovernmental Coordination; and • Public Information.

1.1.2 Development Services
The Development Services Department is tasked with: coordinating multiple City divisions so that they work in concert to streamline public and private projects; ensuring public safety; collaborating with multiple outside agencies to ensure effective action and regulation; and working strategically to implement the City's General Plan and Capital Improvement Plan.

The Development Services Department is responsible for:
• Asset and Property Management;
• Streetlights
• Code Enforcement;
• Development Review and Approvals;
• Engineering;
• Environmental Programs;
• Field Operations and Maintenance;
• Habitat and Open Space Areas;
• Planning;
• Public Safety, and
• Utility Coordination.

1.1.3 Industry Public Utilities
City of Industry Public Utilities Commission (IPUC) operates a municipal electric system serving portions of business and residential properties within the city. IPUC meetings are held in the City of Industry Council Chambers. The IPUC is expanding electrical service network throughout the community. The IPUC owns and operates a 66kV/12kV Substation facility located at 208 Waddingham Way in the City of Industry.

The City of Industry is serviced by six (6) water purveyors. The water companies include the City of Industry Waterworks Systems, Suburban Water Systems, Rowland Water District, San Gabriel Valley Water District, Walnut Valley Water District, and La Puente Valley County Water District.

1.1.4 Finance
The Finance Department oversees the fiscal affairs and financial operations of the City of Industry. The core mission of the Finance Department is to safeguard the City’s public assets and fiscal resources and Submittal: November 1, 2024
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maintain sound fiscal practices and financial records in accordance with Generally Accepted Accounting Principles (“GAAP”) and all Federal and State laws.

The Department is responsible for:
• Accounts Payable, Accounts Receivable, and Payroll;
• Purchasing;
• Budget Preparation & Adoption;
• Debt Management;
• Information Technology Services;
• Risk Management; and
• Financial Reporting.

The following City Departments/Sub-departments responded to the questionnaire:
• City Clerk
• Code Enforcement
• Developmental Services
• Engineering / CIP Management
• Permitting
• Public Affairs
• Human Resources
• Planning and Building
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The following is a list of programs and/or methods in which the City has contact with the public, as identified in the staff questionnaire:

1.2 Program Accessibility
This report analyzes two kinds of accessibility: program accessibility and physical accessibility. For there to be an absence of discrimination, both types of accessibility must be provided.

Program Accessibility:

The policies, practices, and procedures that permit people with disabilities to participate and have access to important information. Individuals with disabilities shall be provided with an equally effective opportunity to participate in or benefit from the City’s programs and services. Program accessibility must be achieved by either structural or non-structural methods. Non-structural methods include acquisition or redesign of equipment, assignment of aids, provisions of services at alternate sites, etc.

Physical Accessibility:

Requires that a facility be barrier-free. Barriers include any obstacles that prevent or restrict the entrance to or use of a facility or public rights-of-way.

The City may achieve physical accessibility by a number of methods:
• Structural methods such as altering an existing facility; • Providing services at alternate accessible sites; and City Clerk: Prepares agenda packets, process public records requests, and maintains agreements Code Enforcement: Enforcement of state and local regulations, coordinate efforts with local Sheriff's Department
Development Services: Limited daily contact. Answer questions regarding procurement of goods and services, and economic and property development.

Engineering/CIP Management: Potential contacts during field visits, during staff report presentations at City Council meetings.

Permitting: Public comes to drop off or pick up permits at City Hall front counter Public Affairs: Public relations, coordination meetings and events, producing informational and educational materials for public distribution
Human Resources: Hiring
Planning and Building: Planning and Building assist customers at the front counter on a daily basis with over the counter plan check, submittals, and permits Submittal: November 1, 2024
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• Designing or repairing elements in the public right of way.

When choosing a method of providing program access, the City shall give priority to the solution that results in the most integrated setting appropriate to encourage interaction among all users, including individuals with various types of disabilities. In compliance with the requirements of the ADA, the City must provide equality of opportunity. For example, the use of separate auxiliary counters to conduct transactions could be viewed as segregation; therefore, it is recommended that the main counters used for transactions and services are accessible.

1.3 Findings and Recommendations

1.3.1 Public Notice and Written Notifications
28 CFR §35.106, 28 CFR §35.163
Requirement:

The City needs to inform the public of their rights and protections provided by ADA and ensure that interested persons, including persons with impaired vision or hearing, can obtain information as to the existence and location of accessible services, activities, and facilities. The law requires the following:
• Provide information to applicants, participants, beneficiaries, employees, and other interested persons of the rights and protections afforded by Title II of the ADA • All written materials must include notice of non-discrimination • Provide Title II information in alternative formats to ensure that the information is accessible to people with disabilities
The law does not specifically state how the City must provide accessibility to the City’s programs, services and activities. One method is to publish information in a variety of locations and formats to enhance the access to programs, services, and activities of the City.

Findings:

1. The City of Industry does not have a formal published Americans with Disabilities Act (ADA) Notice.

Recommendations:

1. ADA notice, as provided below, shall be formally published by the City of Industry. See following page.

2. The notice shall be uploaded to the City Website, and posted at public counters and bulletin boards, included in social media, posted at facilities, published in local newspapers, and/or included in program announcements.

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SAMPLE AMERICANS WITH DISABILITIES ACT NOTICE
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the City of Industry will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

ADA Coordinator: The ADA coordinator is responsible for coordinating the efforts of the City of Industry and investigating any concerns or complaints regarding access to City programs, services, or activities.

The ADA Coordinator for the City of Industry is:

Kathy Tai
Development Services Manager and ADA Coordinator
15625 Mayor Dave Way, City of Industry, CA 91744-0366
(626) 333-2211 Ext. 232
[email protected]
Employment: The City of Industry will not discriminate based on disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: The City of Industry will provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in City programs, services, and activities. This includes qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Industry, should contact the ADA Coordinator.

Modifications of Policies and Procedures: The City of Industry will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. The ADA does not require the City of Industry to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.

Fees and Surcharges: The City of Industry will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Complaints: Complaints that a program, service or activity of the City of Industry is not accessible to persons with disabilities should be directed to the ADA Coordinator.

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1.3.2 ADA Coordinator
28 CFR §35.107(a)
Requirement:

The ADA requires that the City designate at least one employee to coordinate ADA compliance. The regulations require the City to make available to interested persons the name, office address and telephone number of the ADA Coordinator.

Findings:

1. The City has a designated ADA Coordinator:

Kathy Tai
Development Services Manager and ADA Coordinator
15625 Mayor Dave Way, City of Industry, CA 91744-0366
(626) 333-2211 Ext. 232
[email protected]
Recommendation:

1. Publish the ADA Coordinator’s name on the City website.

2. Consider creating an ADA liaison team, consisting of representatives from the various City Departments that work with the public. This team would be trained more frequently on subjects related to disability and would assist the ADA Coordinator in various coordination efforts in implementing the ADA Transition Plan.

3. Provide periodic training opportunities to the ADA Coordinator regarding their roles and responsibilities under federal law.

4. Include ADA Coordinator contact information on public notifications.

1.3.3 Grievance Procedures
28 CFR §35.107(b) and 28 CFR §35.170 thru 178
Requirements:

The City is required to adopt and publish grievance procedures, which provide for the prompt and fair resolution of complaints alleging any action that would be prohibited by the ADA. A Grievance Procedure shall include a description of how and where a complaint can be filed, a statement that alternative means of filing can be made available to people who require such an alternative, description of the time frame and processes to be followed, information on how to appeal an adverse decision, and a statement of how long complaint files will be retained.

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Once the City establishes the grievance procedure, it shall be distributed to all agency heads, posted in public spaces, and on the City website.

Findings:

1. The City does not have formal published ADA Grievance Procedure.

2. City staff are generally not aware of how and with whom to file a disability discrimination complaint.

Recommendations:

1. Adopt a City-wide Grievance Procedure. The policy shall include process for determining whether a policy or practice modification would fundamentally alter the nature of the program or service being offered. Sample provided on the following page.

2. Post the ADA notice on the city website and at all public counters. This notice includes information about how and with whom to file a disability discrimination complaint.

3. Provide staff training opportunities on how and with whom to file a disability discrimination complaint.

4. Establish a procedure for the annual evaluation of policies and practices for implementing set forth grievance procedures. This annual evaluation shall include the following:
a. Notify the head of the operating administration of the completion of the annual evaluation.
b. Identify shortcomings in compliance and notify the methods used to remedy them. c. Begin to modify, with official approval of recipient’s management, any policies or practices that do not meet the requirements.
d. Take appropriate remedial steps to eliminate the effects of any discrimination that resulted from previous policies and practices.

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SAMPLE GRIEVANCE PROCEDURE
This Grievance Procedure is established to meet the requirement of the ADA. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Industry.

The complaint should be made in writing and contain the following information:

Complainant’s Information:
o Name
o Address
o Phone number
o Email address
Incident Violation:
o Location
o Date and Time of Occurrence
o Description of the problem
o Name of City Employee Involved (if any)
o Name and Contact Information of witnesses (if any)
The complaint should be submitted as soon as possible, preferably within 60 calendar days of the alleged violation, to: (add city contact information).

Within 15 calendar days after receipt of the complaint, the ADA Coordinator will meet with the complainant to discuss the complaint and the possible resolutions.

Within 15 calendar days of the meeting, the ADA Coordinator will respond in writing and where appropriate, in format that is accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the City and offer options for substantive resolution of the complaint.

If the response by the ADA Coordinator does not satisfactorily resolve the issue, the complainant may appeal the decision within 15 calendar days after receipt of the response to the City Administrator or their designee.

Within 15 calendar days after receipt of the appeal, the City Administrator or their designee will meet with the complainant to discuss the complaint and possible resolutions.

Within 15 calendar days after the meeting, the City Administrator or their designee will respond in writing and where appropriate, in a format that is accessible to the complainant with a final resolution to the complaint.

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1.3.4 Fees and Surcharges
28 CFR §35.130(f)
Requirement:

The City cannot charge a fee or add a surcharge to cover the cost of making their facilities, programs, services, or activities accessible to persons with disabilities.

Finding:

1. From the review of the policies, there are no circumstances in which a person with a disability would be asked to pay a fee or meet any other requirement not imposed on other program participants for the City, but there is no written policy prohibiting the charging of fees to provide reasonable accommodations in the future.

Recommendation:

1. Develop a written policy that prohibits the charging of fees or surcharges to provide reasonable accommodations to facilities, programs, services, or activities to persons with disabilities.

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1.3.5 Use of Consultants
28 CFR §35.130(b)(5)
Requirement:

The City cannot use contract procurement criteria that discriminates against persons with disabilities.

Furthermore, consultants/contractors are required to comply with ADA laws and abide by the same nondiscrimination rules that apply to the City.

Findings:

1. The City uses outside contracted employees to provide services to the public.

2. The City uses construction contractors, and professional design consultants to provide services to the public.

3. Nothing found in the procurement criteria indicates that the City discriminates against persons with disabilities.

Recommendations:

1. The City shall notify contractors (professional design consultants, construction contractors, contract employees, etc.) of their obligations to abide by the same accessibility requirements as the City.

2. Continue to have contracts reviewed by the City Attorney to ensure that outside consultants/contractors are notified of their responsibilities for providing services in a nondiscriminatory manner as required by the ADA.

3. Develop a written policy that outlines how contracted employees and consultants shall operate per City accessibility policies and standards, including provisions for enforcement by the City.

4. Online service providers shall be required to abide by web accessibility guidelines.

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1.3.6 Access to Programs, Services, and Activities
28 CFR §35.130(b)(3)
Requirement:

The City may not adopt official policies that are discriminatory or engage in practices that are discriminatory. This prohibition applies to policies that are explicitly exclusionary and to those which appear to be neutral but have a discriminatory effect.

Finding:

1. In general, from the review of policies, the City has no policies or practices that could have the direct or indirect effect of excluding or limiting the participation of individuals with disabilities.

Recommendations:

1. Develop a written policy that describes the City’s commitment that they will not adopt any policies that are discriminatory or engage in practices that are discriminatory, including overall requirements for providing accessible programs, services and activities as required under Title II of the ADA. See sample overall city policy on accessibility in Appendix P of this document.

2. Provide periodic compliance reviews of new and existing city programs, services, and activities.

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1.3.7 Reasonable Modifications to Policies, Practices, or Procedures 28 CFR §35.130(b)(7)
Requirement:

Procedures and policies shall allow for reasonable modifications to policies, practices or procedures, when such modifications are necessary to offer goods or services, etc., to individuals with disabilities unless doing so would fundamentally alter the goods or services, etc. (28 CFR §35.150(a)(3) and 28 CFR §35.164).

Finding:

1. The City does not have any formal policy, forms, or training on reasonable modifications to City policies, practices, or procedures.

2. The City does not have a process for determining whether a policy or practice modification would fundamentally alter the nature of the program or service being offered.

Recommendations:

1. Adopt and publish a reasonable modification policy and form. Sample provided on the following page.

2. Establish a formal process for determining whether a policy or practice modification would fundamentally alter the nature of the program or service being offered.

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SAMPLE REASONABLE MODIFICATION POLICY
Introduction
In accordance with Title II of the Americans with Disabilities Act (ADA) it is the policy of the City of Industry to provide qualified persons with disabilities with a reasonable modification to its policies, practices, and procedures so that they can access programs, services, and activities. Furthermore, it is the policy of the City to provide these modifications quickly, easily, without additional disability justification and with minimum burden to the person with the disability.

Denial of a modification should occur only in situations for which the policy modification would fundamentally alter the program, service, or activity, or would constitute an undue financial and/or administrative burden.

What Is a Reasonable Modification?
A reasonable modification is a change or exception to a policy, practice, or procedure that allows people with disabilities to have equal access to programs, services, and activities. Reasonable modifications must always be related to the individual’s specific limitation caused by the disability.

When requesting a reasonable modification to a City program or service, an individual with a disability is not required to provide a medical documentation or diagnosis to justify their request, but they must be able to explain how their disability is related to the requested modification.

Examples of a Reasonable Modification:
• City Hall modifies its “no pet” policy in order to allow individuals with service animals to enter the premises with their animal.
• Allowing a person using an electric wheelchair or other mobility device to access areas where electric vehicles are banned.
• Assisting someone with a cognitive disability in understanding and filling out a form to receive public assistance benefits.

The City of Industry will accommodate requests provided that:
• Fundamental nature of the service, program or activity is not altered, or • It does not cause a direct threat to the health or safety of others, or • It does not result in an undue financial and administrative burden, or • The requestor would not be able to fully use the service provided by the City without the modification.

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SAMPLE REASONABLE MODIFICATION REQUEST FORM
Please complete this form to request a reasonable accommodation from City of Industry. Submit the completed form to the ADA Coordinator:

Kathy Tai
15625 Mayor Dave Way
City of Industry, CA 91744-0366
(626) 333-2211 Ext. 232
[email protected]
Name: ____________________________________
Date: _____________ Phone: ________________
Email: _____________________________________
Address: ___________________________________
___________________________________________
Description of Request:
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
Location (if applicable):
___________________________________________
___________________________________________
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1.3.8 Public Meetings
28 CFR §35.130(d)
Requirement:

Services, programs, and activities must be conducted in the most integrated setting appropriate to the needs of qualified individuals with disabilities where possible, as the same setting offered to others.

Findings:

1. Not all public meeting notices contain information relative to how auxiliary aids and services can be obtained (only City Council Agendas currently utilize such a notice).

2. Not all public meetings publicize information regarding accommodations and the process for requesting auxiliary aids, assistive listening systems, interpreters, alternative formals, specialized equipment, or assisted services (only City Council Agendas currently publicize this information).

3. City Council Meeting agendas include the following notice relative to how auxiliary aids and services can be obtained:

In compliance with the Americans with Disabilities Act of 1990, if you require disability - related modification or accommodation to attend or participate in this meeting, including auxiliary aids or services, please call the City Clerk' s office at (626) 333 -2211 at least 48 hours prior to the meeting.

4. Except for City Council Meeting agendas, other public meeting notices do not contain information relative to how auxiliary aids and services can be obtained.

5. There is no policy in place to ensure all videos posted are captioned.

6. Public Meetings are held in City Council Chambers and Community Center.

Recommendations:

1. Include Notification of ADA Compliance on all City public meeting notices.

2. All public meetings shall be held in locations that comply with ADA requirements in terms of being architecturally accessible to individuals with disabilities.

3. Publicize the availability of auxiliary aids, assistive listening systems, interpreters, alternative formals, specialized equipment or assisted services at all public meetings.

4. Ensure that PowerPoint presentations and videos are captioned.

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1.3.9 Equally Effective Communication
28 CFR §35.160(a)
Requirements:

The City must ensure that members of the public, applicants, and participants with disabilities have communication access that is equally effective as that provided to persons without disabilities.

The City must provide appropriate auxiliary aids and services where necessary to afford an individual with a disability an equal opportunity to participate in, and enjoy the benefits of, a service, program, or activity. The City shall provide information in alternative formats such as using easy-to understand language, Braille, large-print format, audiotape, or computer disk upon request in order to assure equally effective communication.

Findings:

1. The City does not have a list of available interpreters, readers, etc. to be used to accommodate requests.

2. The City does not provide assistive listening devices at meetings, conferences, and hearings upon request.

3. The City Clerk’s Department is the central location for the furnishing and administration of auxiliary aids and services.

Recommendations:

1. Maintain a list of on-call American Sign Language interpreters, who may be brought to meetings to assist individuals with hearing disabilities. This list shall be available to all City departments so that when a request is made, interpreters can be provided in a timely manner. a. At the time of this report, the following contacts provide American Sign Language Interpreting services in the greater Los Angeles area:

Links Sign Language & Interpreting Services - 866-722-9205 AML Global American Language Services - 310-829-0741
Alliance Business Services - 877-512-1195

2. Purchase assistive listening devices to be used at meetings, conferences, and hearings upon request.

3. Provide program, facility, permits, and reservation information in a variety of formats upon request (for example, in large-print format for persons with visual disabilities or in simple language for persons with cognitive disabilities).

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4. Where the City communicates by telephone with applicants and beneficiaries, ensure that TDD's or equally effective telecommunication systems are used to communicate with individuals with impaired hearing or speech. (28 CFR §35.161).

1.3.10 Distribution of Publications
28 CFR§35.163(b)
Requirement:

Materials need to be displayed in departments and areas that are accessible for individuals with disabilities.

Finding:

1. In general, the City provides materials available for public review in locations that are accessible to persons with disabilities.

Recommendations:

1. Develop a written policy describing the requirement that material on display and available for public review must be accessible for individuals with disabilities.

2. Ensure that publications can be made available in audio for the visually impaired.

3. Ensure that PDFs are created in accessible format and tested for color-blindness color types.

1.3.11 Website Accessibility and Section 508
28 CFR §35.149 and 28 CFR §35.163(a)

Requirement:

The ADA Title II and the Rehabilitation Act of 1973 generally require that state and local governments provide qualified individuals with disabilities equal access to their programs, services, or activities. A city website is an example of a program, service, or activity, and is therefore required to be accessible. One way to help meet those requirements is to follow Section 508 Standards, which Federal agencies must follow on their own web pages. The standards provide guidance to web developers on designing accessible websites and reference the Web Content Accessibility Guidelines.

Findings:

1. The internet is an important tool used by the City of Industry to do business. The City of Industry routinely makes information about their programs, activities, and services available to the public by posting it on their website.

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2. A preliminary review of the City’s website was performed using the W3C Web Accessibility initiative; “Easy Checks – A First Review of Web Accessibility” was conducted and the results are included in Appendix B of this document. The purpose of this check is to perform an initial assessment of web page accessibility. The assessment is not comprehensive; a web page could seem to pass these checks, yet still have accessibility barriers.

3. The webpage was not verified as being accessible for the hearing impaired.

Recommendations:

1. Establish web accessibility guidelines to ensure that the city’s web pages- Internet and Intranet - are accessible to people with disabilities. Develop a policy that website updates shall be designed to follow WCAG 2.1 or the most current guidelines.

2. Designate and advertise an email address to allow people with disabilities to inform the webmaster of accessibility problems encountered on the website.

3. Perform a thorough web accessibility evaluation with a website accessibility consultant. The checks presented here are not definitive and only cover a few issues. A robust evaluation is recommended to evaluate all issues comprehensively.

4. Check all images (in all pages) for alt text and add the missing alt text.

5. Provide contrast ratio to correct deficiencies.

6. Continue to provide closed captioning (or transcripts) to any videos posted by the City.

7. Add control for the movement of information on sliders.

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1.3.12 Emergency Evacuation
28 CFR §35.130(b)(3)
Requirement:

While Title II of the ADA and its implementing regulations clearly prohibit discrimination against people with disabilities and mandate that accommodations be provided, there are no explicit references to the obligations of governmental entities to integrate disability issues and concerns into emergency planning.

Nonetheless, there is recognition and development of the rights of people with disabilities in emergency planning through the courts. Various guidance and resources are available from the federal government to ensure that people with disabilities are fully incorporated into emergency planning.

Therefore, the City shall ensure that people with disabilities who may need special assistance during an emergency out of a City building are adequately planned for.

Findings:

1. There are no specific written procedures for evacuating people with disabilities.

2. Not all staff departments have received training regarding the evacuation of people with disabilities during an emergency evacuation from a City building.

3. Except for the Police Department, not all staff members who provide emergency services to the public have had training in emergency evacuation, including communicating in emergency situations with people who have hearing or speech impairments or communication with people with Autism.

4. There are no specific procedures or provision for evacuating people with disabilities.

5. There are no sign language interpreters nor closed captioning provided at televised emergencies or informational updates.

Recommendations:

1. Develop written policies and guidelines for the evacuation of persons with disabilities in various types of emergency situations.

2. Emergency Evacuation Plans shall:
a. Address what to do when an alarm is triggered
b. Establish meetings places for assistance
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c. Provide direction on what to do if assistance is not available

3. Provide training opportunities for City staff regarding emergency evacuation procedures with periodic drills.

4. Provide sign language interpreters and closed captioning at televised emergencies or informational updates.

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1.3.13 Special Events on City Property and City Sponsored Public Events 28 CFR §35.130(b)(3)
Findings:

1. The City provides an opportunity for private organizations to utilize City facilities for special events, as well as sponsoring special events for the public.

2. The City does not have an accessibility checklist for public events.

Recommendations:

1. The City shall require private organizations to comply with applicable ADA requirements in situations where private organizations sponsor events in City facilities or on City property.

2. The City shall provide a checklist and information during the application process to inform organizers of their responsibility for accessibility under the ADA.

3. The City shall make the special events accessibility checklist and information available on the City website.

4. Refer to the specific physical barriers found at City Facilities in Appendix M of this report.

5. Consider the use of temporary accessible stage ramps as needed for special events.

List of Special Events:
• Workshops, lectures, presentations, tours, and festive events such as the Holiday Tree Lighting Ceremony are offered by the Homestead Museum • Taste of Town Festival
• The Expo Center is a venue for various special events, such as the Industry Racing Speedway at the Grand, Car Show, Dog Show, and Annual Charity Rodeo Submittal: November 1, 2024
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1.3.14 Printed Information
28 CFR §35.160
Requirement:

The law requires that the City ensures that individuals with disabilities have communication access that is equally effective as that provided to persons without disabilities. In order for the City to meet the ADA communication standards, the City must be able to provide information in alternative formats.

Findings:

1. Staff indicated that they have some understanding of the requirements and types of accessible alternate formats and but did not have a procedure to produce accessible alternate formats.

2. City does not portray individuals with disabilities in documents and publications.

3. Publications, service announcements, and advertisements are not always advertised as being available in alternative formats.

Recommendations:

1. Develop a City-wide policy that describes the City’s commitment and procedures to provide program information in alternative formats on an individual basis as requested. a. Alternative formats include but are not limited to large print, Braille, audiotape, computer disk, pictorial, and signage.

2. When publications are accompanied by illustrations, images of individuals with and without disabilities shall be included. This gives individuals with disabilities a sense of welcome and inclusion in City programs.

3. Include a notice on all materials printed by the City that are made available to the public that the publications can be made available upon request in alternative formats, such as, Braille, large print, audiotape, or computer disk. Include the contact information for processing the request.

4. Provide staff training opportunities on the production of accessible PDFs and publications in various alternative formats to ensure that requests are handled in a uniform and consistent manner:
a. Potential reasonable accommodations include staff assisting in filling out forms when alternative formats are unavailable or infeasible, provide alternative format for lengthy document, provide large print text, etc.

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b. City staff that are interacting with the public shall be trained on providing alternative methods of completing forms for people with disabilities.

1.3.15 Telephones, Communication Devices, and Auxiliary Aids 28 CFR §35.161
Requirements:

Where a public entity communicates by telephone with applicants and beneficiaries, text telephones (TTYs) or equally effective telecommunications systems shall be used to communicate with individuals who are deaf or hard of hearing or have speech impairments. When a public entity uses an automated attendant system, including, but not limited to, voice mail and messaging, or an interactive voice response system, for receiving and directing incoming telephone calls, that system must provide effective real-time communication with individuals using auxiliary aids and devices, including TTYs and relay systems.

Findings:

1. The City does not have TDDs/TTYs nor are the staff members trained in the use of TDD/TTY equipment or other means of communicating over the telephone with a person with hearing and speech disabilities, such as the 711 California Relay System. At the time of this Self-Evaluation, City staff indicated the recent installation of new telephones systems in the City.

Recommendation:

1. Obtain access to TTY system and conduct staff training on operating TTY/TDDs and in other means of communicating over the telephone with a person having a hearing or speech disability. Note that 911 is not included in this evaluation because it is under the jurisdiction of Los Angeles County.

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1.3.16 Polling Places
28 CFR §35.161
Requirements:

In communities large and small, people cast their ballots in a variety of facilities that temporarily serve as polling places, such as libraries, schools, and fire stations, or churches, stores, and other private buildings.

The ADA’s provisions apply to all aspects of voting, including polling places (or vote centers). Voting at one’s polling place allows voters the chance to interact with neighbors and candidates who talk with voters outside the polling place, and to ask questions of or receive assistance from trained poll workers inside the polling place.

The ADA requires that public entities ensure that people with disabilities can access and use all of their voting facilities. Because a mix of public and private facilities are used as polling places, public entities may ensure Election Day accessibility of a polling place by using low-cost temporary measures, such as portable ramps or door stops, if the facility is not fully accessible.

Findings:

1. There is one location at which polling is held at the City of Industry:

Industry Hills Expo Center
Avalon Room
16200 Temple Ave
Industry, CA 91744
Recommendations:

1. Refer to Appendix I - ADA Checklist for Polling Places for more information about accessibility at polling locations.

2. Refer to Appendix M - City Facilities Field Assessment Report for detailed accessibility barriers at the Industry Hills Expo Center.

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1.3.17 Employment
28 CFR 35.140
Requirement:

No qualified individual with a disability shall, on the basis of disability, be subjected to discrimination in employment under any service, program, or activity conducted by a public entity.

Public entities must ensure that their employee practices and policies do not discriminate on the basis of disability against qualified individuals with disability in every aspect of employment, including:
recruitment, hiring, promotion, demotion, layoff and return from layoff, compensation, job assignments and classifications, paid or unpaid leave, fringe benefits, training, and employer-sponsored activities.

Public entities must make "reasonable accommodation" to the known physical or mental limitations of otherwise qualified applicants or employees with disabilities, unless the public entity can show that the accommodation would impose an "undue hardship" on the operation of its program.

Findings:

1. There are no formal policies, practices, or procedures that are followed to ensure nondiscrimination in employment.

2. There is no formal reasonable accommodation policy.

Recommendations:

1. Develop a written policy to ensure nondiscrimination in recruitment, hiring, promotion, demotion, layoff and return from layoff, compensation, job assignments and classifications, paid or unpaid leave, fringe benefits, training, and employer-sponsored activities. Sample provided on the following pages.

2. Ensure that job applications identify physical needs that meet job requirements.

3. Ensure that job applications are available to be provided in a variety of formats (JAWS, Computer with large print options).

4. Adopt and publish the Reasonable Accommodation Request policy and form. Sample provided on the following pages.

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PURPOSE:

To comply with the Americans with Disabilities Act (ADA) and applicable local, state, and federal laws and regulations prohibiting employment discrimination against individuals with disabilities.

POLICY:

1. It is the policy of the City to prohibit disability discrimination in all employment practices, including job application procedures, hiring, advancement, discharge, compensation, job training, conditions, and privileges of employment.

2. It is the City’s policy to provide Reasonable Accommodation for the known disability applicant or employee unless it would impose an undue hardship to the City or result in a direct threat to the applicant, employee, or others.

3. The City is committed to ensuring that applicants with disabilities have equal access to employment opportunities and are provided necessary reasonable accommodations upon request.

FILING A REASONABLE ACCOMMODATION REQUEST:
• Any qualified individual with a disability may request a reasonable accommodation, verbally or in writing. Request for Reasonable Accommodation should be made to an employee’s immediate supervisor or department manager.
• Upon request for a Reasonable Accommodation, the applicable department shall provide the employee a Reasonable Accommodation Request Form to complete.
• It is the responsibility of the employee to complete and submit the form to his or her immediate supervisor or department management.
• The City shall protect and maintain the privacy and confidentiality of medical information provided by, or on behalf of employees and applicants with disabilities unless otherwise required by law. • Upon receipt of the completed Reasonable Accommodation Request Form, the employee’s immediate supervisor or department management shall review the request to determine the appropriateness of the request and select and implement the Reasonable Accommodation. • The determination as to whether a Reasonable Accommodation can be provided is made on case-bycase basis. The department and employee will analyze the essential functions of the position in question, determine how the disability limits the performance of the essential functions of the position, identity accommodations options, determine the effectiveness and feasibility of the proposed accommodations, and select a suitable accommodation with consideration of the employee’s preference.
• Although primary consideration should be given to the preferences of the employee in determining appropriate accommodation, the City has the ultimate discretion to choose between effective accommodations and may choose the less expensive accommodations or the accommodation that is easier to provide.

SAMPLE REASONABLE ACCOMODATION POLICY
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Employee Name: ______________________ Employee Classification: ________________ Phone: _______________________________ Department: _________________________ Supervisor Name: _______________________ Supervisor Classification: _______________

1. Do you have a disability that limits a major life activity, which requires a reasonable accommodation to enable you to perform the essential functions of your position or to enjoy the equal benefits/privileges of employment? Please explain.

2. What, if any, job functions are you having difficulty performing, or what benefit/privilege of employment are you having difficulty accessing because of your disability?

3. Describe how your condition limits your ability to safety and effectivity perform the essential or primary job functions indicated above.

4. What accommodations are you requesting? Please be as specific as possible. If requirement is requested, please specify brand, model number and vendor.

5. How will this accommodation assist you in performing the essential functions of the position or in accessing a benefit/privilege of employment?

6. Have you had any accommodation in the past for the same limitation?

7. Please provide any additional information that might be useful.

SAMPLE REASONABLE ACCOMODATION REQUEST FORM
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1.3.18 Service Animals
28 CFR § 35.136
Requirement:

Under the ADA and the California Building Code, State and local governments must allow service animals and service animals in training to accompany people with disabilities in all areas where the public is normally allowed to go.

Service animals are dogs (and in certain circumstances, miniature horses) that are individually trained or in training to perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheeled mobility device, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

A public entity may ask an individual with a disability to remove a service animal from the premises if the animal is out of control and the animal's handler does not take effective action to control it; or the animal is not housebroken.

A service animal shall be under the control of its handler. A service animal shall have a harness, leash, or other tether, unless either the handler is unable because of a disability to use a harness, leash, or other tether, or the use of a harness, leash, or other tether would interfere with the service animal's safe, effective performance of work or tasks, in which case the service animal must be otherwise under the handler's control (e.g., voice control, signals, or other effective means).

A public entity is not responsible for the care or supervision of a service animal.

A public entity shall not ask about the nature or extent of a person's disability, but may make two inquiries to determine whether an animal qualifies as a service animal.

Individuals with disabilities shall be permitted to be accompanied by their service animals in all areas of a public entity's facilities where members of the public, participants in services, programs or activities, or invitees, as relevant, are allowed to go.

A public entity shall not ask or require an individual with a disability to pay a surcharge, even if people accompanied by pets are required to pay fees, or to comply with other requirements generally not applicable to people without pets. If a public entity normally charges individuals for the damage they cause, an individual with a disability may be charged for damage caused by his or her service animal.

Individuals who have service animals are not exempt from local animal control or public health requirements, including, but not limited to, licensing, vaccinations, and registration.

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Finding:

1. The City does not currently have a formally published service animal policy, although staff indicated they do not have restrictions on service animals as pertaining to their programs.

Recommendation:

1. Develop a written policy pursuant to 28 CFR § 35.136 regarding service animals and ensure City staff are trained on the new policy. Refer to sample policy on following page.

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SERVICE ANIMAL SAMPLE POLICY AND PROCEDURE
Service Animals
A service animal is any dog that is individually trained, or in training, to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Tasks performed can include, among other things, pulling a wheelchair, retrieving dropped items, alerting a person to a sound, reminding a person to take medication, or pressing an elevator button. Service animals are limited to dogs. However, the City will make reasonable modifications to allow individuals with disabilities to use miniature horses if they have been individually trained to do work or perform tasks for individuals with disabilities.

Policy
• In compliance with the ADA and the California Building Code, service animals, or service animals in training, are welcome in all facilities where the public is generally allowed. • At events and spaces with a “no pets” policy, a person with a disability will not be denied entry with a service animal.

Requirements of Service Animals and their Owners
• All animals need to be immunized, licensed, and registered per state law. • The owner must be in full control of the animal at all times, which is achieved through a leash, harness, or voice control if the owner is unable to maintain the animal on a leash due to their disability.

Uncontrolled barking, jumping on other people, or running away from the handler are examples of unacceptable behavior for a service animal. The handler must take effective action to control any unacceptable behavior.
• Service animals may be excluded (but not the person with a disability) when the animal’s behavior poses a direct threat to the health or safety of others, the animal is not under control or is not housebroken.

The City is not responsible for the care of an excluded animal. • Emotional support animals, including dogs that provide comfort just by being with a person, are not considered service animals. Since they have not been trained to perform a specific job or task related to a person’s disability, they do not qualify as service animals under the ADA. • Individuals who have service animals are not exempt from local animal control or public health requirements.
• The care and supervision of the animal is solely the responsibility of the owner/partner. • Service animals are not required to wear a vest, ID tag, or specific harness because this is not required under the ADA.

Responsibility of City Staff
• City staff may ask only two specific questions: (1) is the dog a service animal required because of a disability? And (2) what work or task has the dog been trained to perform? • City staff may not ask for the animal to demonstrate a task. • City staff may not ask questions about the nature or extent of the disability. • City staff may not ask for documentation or proof that the animal has been certified, trained, or licensed as a service animal.

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1.3.19 Transportation/Paratransit
28 CFR § 35.130(b)(3)
Requirements:

Where a public entity provides transportation or paratransit services, then they must be accessible to and useable by individuals with disabilities. If these services are contracted out by the city, contractors must abide by the city policy regarding the provision of accessible programs, services, and activities.

Finding:

1. The City of Industry provides bus service or other paratransit services.

Recommendations:

1. Ensure that transportation vehicles are accessible to individuals with disabilities.

2. Ensure that loading and unloading areas are accessible to people with disabilities.

3. Ensure that any websites related to transportation are accessible.

1.4 ADA Toolkit and List of Resources
In order to facilitate access to all City Programs and Departments, the City shall maintain these program accessibility guidelines, standards and resources as part of their ADA toolkit and training resources. This information shall be made available to all employees, volunteers, and contractors. The City shall maintain and update these guidelines as necessary to address its needs. Revisions shall include information and technological devices that help employees and contractors communicate with individuals with a variety of disabilities. The City shall periodically review the components of this section, as new technologies are developed in order to ensure that the best types of modifications are included.

Federal guidelines and standards and the California Building Code (CBC) are periodically updated (CBC is normally updated every three years). These periodic revisions are based on research findings and guidance from advisory committees. Therefore, the City shall have an ongoing program of regularly reviewing code changes and updating policies and procedures related to accessibility. The program shall include a regular practice of reviewing research materials posted to the U.S. Access Board’s website and updating local guidelines and practices as new standards are adopted or existing standards are revised.

In addition to these resources, Appendix E through Appendix L are provided for supplemental resources.

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Federal Accessibility Standards and Regulations
U.S. Department of Justice
http://www.ada.gov
ADA Regulations for Title II
https://www.ada.gov/2010_regs.htm
Title II of the ADA protects qualified individuals with disabilities from discrimination on the basis of disability in the services, programs, or activities of all state and local governments.

Title II Technical Assistance Manual (1993)
and Yearly Supplements
http://www.ada.gov/taman2.html
http://www.ada.gov/taman2up.html
This manual explains what state and local governments
must do to ensure that their services, programs, and
activities are provided to the public in a
nondiscriminatory manner.

Americans with Disabilities Act of 1990
http://www.ada.gov/pubs/adastatute08.p
df
This link is the current text of the ADA statute including changes made by the ADA Amendments Act of 2008 (P.L.
110‐325)
ADA Information for Law Enforcement
http://www.ada.gov/policeinfo.htm
These compliance assistance materials will help state
and local law enforcement officers understand how to
interact with victims, witnesses, suspects, and others
who have disabilities.

ADA Best Practices Tool Kit for State and
Local Governments
http://www.ada.gov/pcatoolkit/toolkitma
in.htm
This Tool Kit provides an overview of ADA compliance
issues for state and local governments. The Tool Kit is a helpful supplement to – not a replacement for – the
regulations and technical assistance materials that
provide more extensive discussions of ADA
requirements.

U.S. Access Board
http://www.access-board.gov/
The Access Board is responsible for developing and
updating design guidelines known as the ADA
Accessibility Guidelines (ADAAG).

ADA Accessibility Guidelines (ADAAG) This document contains scoping and technical requirements for accessibility to buildings and facilities.

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http://www.access-board.gov/guidelinesand-standards/buildings-and-sites/aboutthe-ada-standards/background/adaagThis document must be used in conjunction with Title 24 of the California Building Code
Section 508 Standards for Electronic and
Information Technology
https://www.section508.gov/manage/laws-andpolicies/#:~:text=Under%20Section%20508%2C%20age ncies%20must,the%20access%20available%20to%20oth
ers.

Telecommunications Act Section 255
Guidelines
https://www.accessboard.gov/law/ta.html#:~:text=Section%20255%20of%2 0the%20Act,without%20much%20difficulty%20or%20ex
pense.

State of California Accessibility Standards and Regulations Title 24, California Building Code
http://www.iccsafe.org
The complete Title 24 or any of its parts is available for purchase from the International Code Council (ICC).

Although California has adopted most of the ADAAG
requirements, there are some differences. In general,
the more restrictive requirements shall be applied.

Division of the State Architect (DSA) https://www.dgs.ca.gov/DSA#@ViewBag.JumpTo California Access Compliance Reference
Materials
https://www.dgs.ca.gov/DSA/Resources/P
age-Content/Resources-ListFolder/Access-Compliance-ReferenceMaterials#@ViewBag.JumpTo DSA has prepared several documents to help code users
understand and apply the accessibility provisions.

These documents clarify obligations and code
requirements under the CBC and provide background
and context for accessibility issues.

State & National Organizations who Provide Disability Services and Information Pacific ADA Center
http://www.adapacific.org/
The Pacific ADA Center is one of ten Regional centers
nationally that have been set up to provide information and referral, training, consultation, and technical
assistance to the business, state and local government, and disability communities
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U.S. Department of Labor Office of
Disability Employment Policy
https://www.dol.gov/agencies/odep
This page provides disability-related resources available from the U.S. Department of Labor's Office of Disability Employment Policy (ODEP)
California Department of Development
Services (DDS)
https://www.dds.ca.gov/
The California Department of Developmental Services is
the agency through which the State of California
provides services and supports to individuals with
developmental disabilities.

United Cerebral Palsy of Los Angeles,
Ventura, and Santa Barbara Counties
http://www.ucpla.org/
Nonprofit direct care provider of services in Southern
California for persons with cerebral palsy, autism, Down syndrome, and other developmental disabilities.

Programs include adaptive services, assistive technology services, summer programs, life skills training, and a
center for arts and technology.

Disability Resources, Inc.
https://driabilene.org/
A national nonprofit organization that provides
information about resources for independent living. DRI maintains an on‐line directory of assistive technology
resources.

Independent Living Research Utilization
http://www.ilru.org/
The ILRU (Independent Living Research Utilization)
program is a national center for information, training, research, and technical assistance in independent living.

World Institute on Disabilities (WID)
http://wid.org/
http://wid.org/resources
WID maintains a comprehensive list of accessible
technology resources.

Center for Accessible Technology (C4AT)
http://www.cforat.org/
CforAT's focus is on access to computers and technology for people with disabilities.

BuyAccessible Wizard Tool
http://app.buyaccessible.gov/baw/Main.j
sp
For projects that require agencies to meet Section 508
requirements, the BuyAccessible Wizard is a web‐based
application that guides users through a process of
gathering data and providing information about
Electronic and Information Technology (EIT) and Section 508 compliance.

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AAPD
http://www.aapd.com/
The American Association of People with Disabilities
(AAPD) is the nation's largest disability rights
organization.

National Organization on Disability (NOD)
http://www.nod.org/
The National Organization on Disability (NOD) is a
private, non-profit organization. NOD focuses on
increasing employment opportunities for the 79 percent
of working-age Americans with disabilities who are not
employed.

National Center for Accessible Media
http://ncam.wgbh.org/
A non-profit R&D organization dedicated to achieving
media access equality for people with disabilities.

National Center on Physical Activity and
Disability
http://www.ncpad.org
The Center provides information and resources on
physical activity to help people with disabilities find ways to become more active and healthier.

Paralyzed Veterans of America (PVA)
http://www.pva.org/
PVA is a national advocacy organization representing
veterans
TDI
http://tdiforaccess.org
TDI (formally known as Telecommunications for the Deaf
and Hard of Hearing, Inc.) is a national advocacy
organization addressing equal access issues in
telecommunications and media.

Accessible Tech.org
http://www.accessibletech.org/index.php
Accessible Technology in the Workplace. Website with
resources for use of electronic information technology
that is universally accessible.

Braille Institute
http://www.brailleinstitute.org/
Braille Institute is a nonprofit organization whose
mission is to eliminate barriers to a fulfilling life caused by blindness and severe sight loss.

State of California Department of Social
Services - Office of Special Services to the
Blind
https://www.cdss.ca.gov/blind-services
Provides information and referral on services, programs, entitlements, and products of benefit to individuals who are blind or visually impaired and their families or service providers.

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American Foundation for the Blind (AFB)
http://www.afb.org
AFB is a national organization that seeks to remove
barriers, create solutions, and expand possibilities so people with vision loss can achieve their full potential.

National Federation of the Blind (NFB)
https://nfb.org/
NFB provides on‐line resources for technology for the
blind.

State of California Department of Social
Services - Office for Deaf Access
https://www.cdss.ca.gov/deaf-access
Office for Deaf Access administers the Deaf Access
Program (DAP) which ensures that state operated public
programs address the communication needs of people
who are deaf, deaf-blind, hard of hearing and latedeafened.

National Association of the Deaf (NAD)
http://www.nad.org/
A national organization of, by and for deaf and hard of hearing individuals in the United States of America.

National Alliance on Mental Illness (NAMI)
http://www.nami.org
NAMI is a national mental health organization dedicated to building better lives for the millions of Americans
affected by mental illness. NAMI advocates for access to services, treatment, supports and research and is
steadfast in its commitment to raise awareness and build a community for hope for all of those in need.

American Speech‐Language‐Hearing
Association (ASHA)
http://www.asha.org/
The American Speech-Language-Hearing Association
(ASHA) is a national professional, scientific, and
credentialing association.

Learning Ally
https://www.learningally.org/
Learning Ally (formerly Recording for the Blind &
Dyslexic (RFB&D), is a national nonprofit with a defined approach to help support students with learning
disabilities and their families.

California State Library - The Braille and
Talking Book Library
https://www.library.ca.gov/btbl/
Blind and visually disable people may borrow
recreational reading materials and magazines on
cassette, digital cartridge, and Braille provided by the Library of Congress National Library Service for the Blind and Physically Handicapped (NLS) network.

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State and National Organizations who Provide Information about Creating and Maintaining Accessible Websites
HiSoftware® Cynthia Says™ Portal
http://www.cynthiasays.com/
A free service for personal, non-commercial use to
inform the community on what constitutes accessible
web design and content.

W3C Web Accessibility Initiative -
Accessibility Evaluation Resources
http://www.w3.org/WAI/eval/
This is a list of resources which provide general
procedures and tips for evaluation in different
situations, from evaluation during Web site
development to ongoing monitoring of existing sites.

Resources for Web Developers
Accessibility of State and Local
Government Websites to People with
Disabilities
http://www.ada.gov/websites2.htm
DOJ technical assistance document providing guidance
on making state and local government websites
accessible
National Center for Accessible Media
https://www.wgbh.org/foundation/whatwe-do/ncam
A collection of resources for developers and users
interested in ways to make media accessible to people
with disabilities.

Access Board Section 508 guide https://www.access-board.gov/ict/ Section 508 on‐line accessible software
development training
http://www.section508.gov/?fuseAction=Courses
ADA Pacific Center Website Accessibility
Resources
http://www.adapacific.org/ait/index.php#resources
State and National Resources for Emergency Preparedness Plans* Earthquake Preparedness Guide for
People with Disabilities
http://www.earthquakecountry.org/downloads/Shake
Out_Earthquake_Guide_Disabilities_AFN.pdf
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United States Department of Labor
Emergency Preparedness for People with
Disabilities
https://www.dol.gov/agencies/odep/programareas/employment-supports/emergency-preparedness Department of Labor - Preparing the
Workplace for Everyone
https://www.dol.gov/agencies/odep/publications/repo
rts/preparing-the-workplace-for-everyone
Ready.gov
http://www.ready.gov/
National public service campaign designed to educate
and empower the American people to prepare for,
respond to and mitigate emergencies, including natural
and man-made disasters. The goal of the campaign is to
promote preparedness through public involvement.

California Department of Development
Services (DDS) Emergency Preparedness
https://www.dds.ca.gov/wpcontent/uploads/2019/03/CC_FSBSBookle t_20190319.pdf
Booklet describing emergency preparedness tools for a
wide range of people and field-tested the tools to make sure that the materials could work for everyone.

Resources for Providing Accessible Facilities and Programs Providing Accessible Meetings
Accessible Information Exchange: Meeting on a Level
Playing Field
http://www.ada.gov/business/accessiblemtg.htm
ADA Checklist for Polling Places http://www.ada.gov/votingck.htm Access in telecommunications and media http://tdiforaccess.org Accessible Technology in the Workplace https://accessibletech.org/ Deaf and Disabled Telecommunications
Program (DDTP).

Telephone communications access for deaf and disabled
Californians.
http://www.ddtp.org/homepage.aspx
Provides California Relay Service (CRS), and the
California Telephone Access Program (CTAP)
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Resources for Providing Accessible Parks and Recreation Facilities and Programs Access Board Recreational Guidelines
http://www.access-board.gov/guidelines-andstandards/recreation-facilities California State Parks Accessibility
Guidelines 2015 Edition
https://www.parks.ca.gov/pages/1008/files/2015_calif
ornia_state_parks_accessibility_guidelines.pdf
National Center on Accessibility
http://www.ncaonline.org/
NCA has many resources regarding access issues unique
to park and recreation programs and facilities including on campground accessibility, accessible picnic tables,
access to beaches, and inclusion of people with
disabilities in aquatic venues.

National Center on Physical Activity and
Disability
http://www.ncpad.org
Discover Accessible Fitness: This booklet can serve as a tool for fitness professionals to become familiar with key considerations for wheelchair users using fitness
equipment and to broaden their knowledge to help
more people.
http://www.nchpad.org/discoverfitness/index.html
Certified Inclusive Fitness Trainer: Certified Inclusive Fitness Trainers (CIFT) master an understanding of
exercise precautions for people with disabilities, and
utilize safe, effective and adapted methods of exercise training to provide exercise recommendation.
http://www.nchpad.org/fppics/CIFT.pdf
Paralyzed Veterans of America (PVA)
Sports and Recreation Resources
http://www.pva.org/site/c.ajIRK9NJLcJ2E/
b.6349705/k.2492/Get_Sports.htm
PVA’s Sports and Recreation Program promotes a range
of activities for people with disabilities, with special emphasis on activities that enhance lifetime health and fitness.

United States Association of Blind Athletes http://www.usaba.org United Spinal Association list of
Wheelchair Recreation, Sports & Travel
https://askus-resourcecenter.unitedspinal.org/index.php?pg=kb.printer.friend ly&id=1
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Resources for ADA Coordinators
ADA Coordinator Certification Program http://www.adacoordinator.org/ National Association of ADA Coordinators http://adacoordinators.org/

1.5 Policies and Procedures Action Log
A Policies and Procedures Implementation Plan (Action Log) can be found in Appendix A.

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Volume 2

2.0 ADA Self-Evaluation and Transition Plan for Facilities An ADA Self-Evaluation as required by CFR 28 §35.105 provides a comprehensive inventory of facilities owned and operated by the public agency. This ADA Self-Evaluation of Facilities in the City of Industry includes the findings of non-compliant items that create a physical barrier to the public.

2.1 Introduction
In assessing the facilities for physical barriers, a Certified Access Specialist (CASp) visited each facility in order to evaluate compliance with State and Federal accessibility laws and codes. The field investigation was conducted with the state-of-the art tools for efficient and accurate data collection in order to analyze, describe, and document code conformance. Inaccessible elements that posed barriers to accessibility (commonly referred to as physical barriers) were recorded and are presented herein this part of the report.

The following City facilities have been assessed by a Certified Access Specialist (CASp) for the purpose of this report:

Building Name Abbreviation Used in Report
City Hall CH
Community Services Center CSC
Council Chambers CC
Cultural Homestead Museum CHM
El Encanto Hospital EEH
Expo Center EXPO
Fire Station 118 FS
Metrolink Station MS
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2.2 Program Accessibility
As described in the ADA requirements for program accessibility, a public entity shall operate each service, program or activity so that, when viewed in its entirety, it is accessible and usable by individuals with disabilities.

The ADA does not require the public entity to make all of its existing facilities accessible, nor does it require a public entity to take any action that would fundamentally alter the nature of a service, program or activity. Additionally, it does not require implementation of the ADA that would result in undue financial and administrative burdens. In such cases where documentation is provided in keeping with strict procedures outlined in the ADA, there are various methods that may be appropriate for providing program accessibility in lieu of making actual physical changes to facilities.

The first step in determining what structural changes to existing facilities are necessary is to develop an understanding of the specific public programs and activities occurring at existing facilities within the City.

2.3 Legislative Requirements

2.3.1 State of California Accessibility Requirements
The California Code of Regulations, Title 24, and Part 2 mandates that all publicly funded buildings, structures and related facilities shall be accessible to and usable by persons with disabilities. These regulations, which are often referred to as Title 24, pertain to the City of Industry public buildings, parks and facilities that were constructed using state, City, or municipal funds or that are owned, leased, rented, contracted, or sublet by the municipality.

The ADA states that it does not override requirements of other state and local requirements. For the purpose of this report, Title 24 regulations and standards were also incorporated in the evaluation of architectural barriers as part of this Transition Plan. Where there is a conflict between Title 24 and ADA standards, the provision providing the greatest level of protection for individuals with disabilities shall govern.

2.3.2 Code and Standards References
The following codes / standards are referenced within this document: At the time of construction, research will need to be applied as to the current California Building Code being enforced and adjust items based on the current requirements.
• 1991 ADA Accessibility Guidelines (ADAAG)
• 2010 ADA Standards (ADAS)
• 2016 and 2019 Title 24 California Building Code (CBC) • Public Right-of-Way Guidelines (PROWAG)
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2.3.3 Accessibility Standards and Compliance Dates
The ADA identifies the following federal construction requirements based on the dates provided below:

If physical construction or alterations commenced after July 26, 1992, but prior to September 15, 2010, then new construction and alterations subject to this section must comply with either the Uniform Federal Accessibility Standards (UFAS) or the 1991 Standards except that the elevator exemption contained at section 4.1.3(5) and section 4.1.6(1)(k) of the 1991 Standards shall not apply.

If physical construction or alterations commence on or after September 15, 2010, and before March 15, 2012, then new construction and alterations subject to this section may comply with one of the following: the 2010 Standards, UFAS, or the 1991 Standards except that the elevator exemption contained at section 4.1.3(5) and section 4.1.6(1)(k) of the 1991 Standards shall not apply.

If physical construction or alterations commence on or after March 15, 2012, then new construction and alterations subject to this section shall comply with the 2010 ADA Standards.

The assignment of priorities are intended to facilitate public review and to address specific concerns of the local disabled community. It must be emphasized that it is the intent for all individuals with disabilities to be reasonably accommodated by each public entity.

2.4 Methodology
Field assessments were conducted in the spring of 2019. During this period, field crew teams included the oversight of a Project Manager. The assessment team includes David Stuber, Certified Access Specialist (CASp). Program Manager / Lead CASp, Sandra Miles, monitors and provides ongoing direction and updates for each of project including, but not limited to, preparing inspection coordination, assignments and oversight of personnel, answering questions, and spot checking completed tasks.

Equipment used during assessments:
• Digital Scale (calibrated at the beginning of each day) • Measuring Tape
• Contour Gauge
• Apple iPad Air 2
When assessing for physical barriers, field assessors typically look for and document the following barriers to accessibility:

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2.4.1 Facility Priority Designations
Priority 1: Approach and Entrance (exterior accessible route and accessible parking. Includes directional signage, exterior ramps, exterior stairs, exterior side of entrances thresholds, door handles, 48” door separation in vestibules, exterior protruding objects)
Priority 2: Access to Programs, Services (begins at entrance of building and includes circulation routes, protruding objects, elevators, interior stairs, interior ramps, reach ranges, signage for room designation, doors, aisles, carpet, seating, desks, benches, dressing rooms, lockers, reception counters, counter heights)
Priority 3: Toilet Rooms
Priority 4: Additional Accessible elements (drinking fountains, phones, fire alarm systems) Priority 5: California only requirements to comply with building code Priority 6: Employee areas that may need to be reprioritized if public is allowed to use these areas Parking
• Number of accessible and
van accessible stalls
• Proper Signage
• Cross slopes
• Curb ramps
• Accessible route from
nearest transit stop to
building site
• Accessible route from
accessible stalls to building
entrance
• Pavement Striping
• Tow Away signs
Ramps
• Handrails and Handrail
extensions
• Edge Protection
• Cross Slope
• Landings
Building Entrance
• Door Width, hardware,
closing speed, landing, door
threshold
• Change in elevation at the
door
Restrooms
• Accessible stall dimensions
• Grab bars
• Height of Dispensers
• Protruding objects
• Accessible routes/corridors
• Shelves/coat
hooks/mirrors/accessories
• Door Swing
• Door Maneuvering clearing
• Seat Heights
• Location of Flush controls
• Lavatories and Sinks
• Geometric Door Signage
Drinking Fountains
• High and Low fountains
provided
• Clear Floor space
• Protruding objects
• Reach ranges
Signage and Misc.
• Tactile/Braille Signage
requirements
• Sign Mounting Heights
• Signs indicating location of
accessible elements
• Meeting Rooms - Are Assistive
Listening Devices provided
• Service Counter Heights
• Stairs
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2.4.2 Facility Severity Designations:

Severity A: Item that creates a Safety Issue (tripping hazards, protruding objects, fire strobes, egress signage, door closing speed and door pressures, and two-way communication at elevators) Severity B: Item that creates a major inconvenience to a significant number of people (cross slopes, slopes, etc.)
Severity C: Item that creates a minor inconvenience, however it is not compliant and creates a barrier (restrooms, audio visual elements, door hardware, vision lights, drinking fountains, directional signage, accessible parking, etc.)
Severity D: Required only in California Building Code but is compliant with ADA Federal Regulations Severity E: Nothing required unless public is allowed to access this area

2.4.3 Facility Precedence Designations
Severity A: Item that creates a Safety Issue (tripping hazards, protruding objects, fire strobes, egress signage, door closing speed and door pressures, and two-way communication at elevators) Severity B: Item that creates a major inconvenience to a significant number of people (cross slopes, slopes, etc.)
Severity C: Item that creates a minor inconvenience, however it is not compliant and creates a barrier (restrooms, audio visual elements, door hardware, vision lights, drinking fountains, directional signage, accessible parking, etc.)
Severity D: Required only in California Building Code but is compliant with ADA Federal Regulations Severity E: Nothing required unless public is allowed to access this area

2.5 Alterations and Path of Travel
Per CBC 11B-202.4, when alterations or additions are made to existing buildings or facilities, an accessible path of travel to the specific area of alteration shall be provided. The primary accessible path of travel shall include a primary entrance to the building, toilet and bath facilities serving the area, drinking fountains, public telephones serving the area, and signs.

An alteration is defined as a change to a building that could affect usability, including remodeling, renovation, rehabilitation, historic restoration, resurfacing of circulation path or vehicular ways, plan configuration of walls, changes or rearrangement of structural parts, and changes or rearrangements of full-height partitions. Alterations do not include normal maintenance, reroofing, painting, or changes to mechanical or electrical systems.

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When the adjusted construction cost is less than or equal to the current valuation threshold, the cost of compliance with 11B-202.4 shall be limited to 20 percent the adjusted cost of alterations. When the full compliance with Section 11B-202.4 would exceed 20 percent, compliance shall be provided to the greatest extent possible without exceeding 20 percent. This section does not apply where areas are being altered solely to meet Title II program accessibility.

2.6 Costs
Estimated costs are based on information obtained from several industry accepted data-base sources, such as R.S. Means, BNI Building News, and National Estimator. These sources are used as a basis, along with the estimator’s professional judgment, to adjust for the specific project type, location, complexity and size, and other unique or special circumstances.

All costs represented in this report reflect current-year U.S. dollars. The costs generated are built on identified deficiencies with replacement of materials or components in-kind unless industry standard requires change of material or component type.

Costs for contingency, escalation, design, construction management, engineering, permitting, inspection, and similar professional services for developing the plans to remove barriers are included in the expenditure plan and estimated at 30 percent. Other indirect costs such as temporary space rental or costs associated with fundraising or financing are not included.

Opinions of costs of repair or replacements are approximations only and should not be interpreted as bids or offers to perform work. Actual costs can be affected by the extent of work to be done as one project, the quality of contractor, the quality of materials chosen, and the specific work conditions.

2.7 Findings and Recommendations
The specific findings and recommendations for facilities are attached in the Appendix M.

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Volume 3

3.0 ADA Self-Evaluation and Transition Plan of Public Right of Way

3.1 Overview
This volume presents the City of Industry’s ADA Self-Evaluation and Transition Plan of streets, curb ramps and related facilities in the public right of way and includes an inventory of findings of non-compliant items and barriers to accessibility. The purpose of this inventory is to provide a baseline of existing conditions in the right of way for use as the basis for the City’s ADA Transition Plan.

The ADA Transition Plan contains detailed physical barrier surveys of City streets, curb ramps, and related facilities in the public right of way under the City’s jurisdiction, and schedules which barriers to remove to provide access for individuals with disabilities to City programs. These surveys are contained in a comprehensive computer database, and document barriers present at the time of the survey.

Improvements made to facilities after the date of survey are not included as part of this ADA Transition Plan. It is important to understand that as is true with the Self-Evaluation Plan, the Transition Plan is intended to be a living document.

The Department of Justice’s Title II Technical Assistance Manual points out that a public entity’s programs related to streets, sidewalks and curb ramps may be prioritized with respect to relative importance and frequency of usage. A determination of what public rights-of-way are programmatically required to be accessible may vary from jurisdiction to jurisdiction.

3.2 Background

3.2.1 Federal Accessibility Requirements
A Self-Evaluation and Transition Plan of scheduled changes is required by the following federal accessibility requirements:

Section 504 of the Rehabilitation Act of 1973 (Section 504) covers "any program or activity receiving federal financial assistance." Programs and services are to be available, without discrimination, to people with disabilities.

The Americans with Disabilities Act (ADA) of 1990 is a federal civil rights law that ends discrimination against people with disabilities. Composed of five Titles, Title II covers a public entity’s employment, programs, activities, services, communications, and facilities codified in 28 CFR Part 35. Title II extends the prohibition of discrimination on the basis of disability established by Section 504 to all activities of State and local governments, including those that do not receive Federal financial assistance.

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3.2.2 Components of a Transition Plan
The ADA Transition Plan is significant in that it establishes the City’s ongoing commitment to providing accessibility to its citizens. The specific requirements for preparation of an acceptable Transition Plan are described in 28 CFR §35.150(d)(3). This plan includes:
• A schedule for providing curb ramps or other sloped areas where pedestrian walks cross curbs, giving priority to walkways serving entities covered by the ADA, including State and local government offices and facilities, transportation, places of public accommodation, and employers, followed by walkways serving other areas (Section 3.6.3). • Identification of physical obstacles in the public entity’s facilities that limit the accessibility of its programs or activities to individuals with disabilities (Section 2.0). • A detailed description of methods that will be used to make facilities accessible (Section 2.0). • A schedule of necessary steps to achieve compliance. If longer than one year, identification of steps that will be taken during each year of the transition period (Appendix A). • An indication of the official responsible for implementation of the plan per 28 CFR § 35.150 (d)(4) (Section 3.3.1).
• If a public entity has already complied with the transition plan requirement, it needs to be updated to include those areas not included in the previous transition plan (Not applicable for this project).
• A record of opportunity given to the disability community and other interested parties to participate in the development of the plan (Section 3.3.6).

3.2.3 Code and Standards References
At the time of construction, research will need to be applied as to the current version of the California Building Code being enforced and adjust items based upon the current requirements. The following codes / standards are referenced within this document:
• 1991 ADA Accessibility Guidelines (ADAAG)
• 2010 ADA Standards (ADAS)
• 2016 Title 24 California Building Code (CBC 2016)
• 2019 Title 24 California Building Code (CBC 2019)
• Public Right of Way Accessibility Guidelines (PROWAG) • California Manual on Uniform Traffic Control Devices (CAMUTCD)

3.2.4 Maintenance vs. Alteration in the Public Right of Way The United States Department of Justice (DOJ) has issued a memorandum on clarification of maintenance vs. alteration projects in the public right of way. Projects deemed to be alterations must include curb ramps within the scope of the project. This clarification provides a single Federal policy that identifies specific asphalt and concrete-pavement repair treatments that are considered to be maintenance and do not require curb ramps at the time of improvement. It is recommended that this Submittal: November 1, 2024
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clarification with regard to when curb ramp installation is required as part of a project be distributed to appropriate City staff.

ADA Maintenance
(does not require curb ramps)
ADA Alterations
(requires curb ramps)
• Chip Seals
• Crack Filling and Sealing
• Diamond Grinding
• Dowel Bar Retrofit
• Fog Seals
• Joint Crack Seals
• Joint Repairs
• Pavement Patching
• Scrub Sealing
• Slurry Seals
• Spot High Friction Treatments
• Surface Sealing
• Addition of New Layer of Asphalt
• Cap Seals
• Hot in Place Recycling
• Mill and Overlay
• New Construction
• Open-grade Surface Course
• Rehabilitation and Reconstruction
• Asphalt and Concrete Rehabilitation
• Microsurfacing/Thin Lift Overlay
The DOJ/DOT Joint Technical Assistance is provided in Appendix E.

3.3 Transition Plan Requirements

3.3.1 Official Responsible Party
The ADA requires that an official be identified as responsible for the implementation of the public entity’s plan.

The Official Responsible for the implementation shall be able to seek/acquire funding for ADA barrier removal work over the City of Industry Transition Planning period. The City has designated Kathy Tai, the City’s ADA Coordinator, as the person responsible for the implementation of its ADA Transition Plan.

Typically, the responsibility of making any particular City program, service or activity accessible to all persons, regardless of ability, rests with the official who controls the operating funds for that particular program, service or activity. To this end, the task of seeking/getting approval for funds from the governing body to make the said program accessible lies with the official responsible for the program.

Indication of the official responsible for implementation of the plan fulfills the final requirement of a Transition Plan.

3.3.2 ADA Coordinator
The ADA requires that the City designate at least one employee to coordinate ADA compliance. The following are some of the qualifications that help an ADA Coordinator to be effective:

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• Familiarity with the state or local government’s structure, activities, and employees • Knowledge of the ADA and other laws addressing the rights of people with disabilities, such as Section 504 of the Rehabilitation Act, 29 U.S.C. § 794
• Experience with people with a broad range of disabilities • Knowledge of various alternative formats and alternative technologies that enable people with disabilities to communicate, participate, and perform tasks • Ability to work cooperatively with the local government and people with disabilities • Familiarity with any local disability advocacy groups or other disability groups skills • Training in negotiation and mediation organizational and analytical skills It is the responsibility of the ADA Coordinator to develop, monitor, and implement this Transition Plan.

The final product is a working document to be modified as barriers are removed, or alterations are made.

The City’s final document, ADA Transition Plan will be retained for record keeping purposes following completion and be maintained on file and made available for public inspection.

3.3.3 Monitoring of Progress
One of the key responsibilities of the ADA Coordinator is to monitor the progress of this Transition Plan. In order to be effective, the Transition Plan needs to be utilized in yearly planning of projects and funding decisions, and also needs to be periodically reviewed for compliance and validity. This monitoring will be done with oversight of ADA Coordinator, who may delegate public right of way projects to the public works director or other appropriate City staff.

3.3.4 Regular Update of Plan
Alongside the monitoring of progress, the Transition Plan shall be viewed as a “living document” and updated regularly to reflect changes in real world conditions and to address any possible new areas of noncompliance. It is required to update the plan:

At every grievance/complaint received
• Within 180 days of receiving the grievance, the ADA Coordinator shall evaluate its current policies and practices, identify shortcomings in compliance, and describe the method used to remedy the situation. Appropriate remedial steps shall be taken to eliminate the effects of any discrimination.

Annual Review and Update of Plan
• The ADA Coordinator shall establish a system for the annual reviewing and updating the selfevaluation. • It is to be updated until all accessibility barriers are removed and as programs, services, and activities are modified, and as facilities come under ownership or control of the City. • The plan shall keep pace with changes due to budget, program modification, delays in contract awards, construction timelines, impacts of weather, any new access issues, etc.

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• Changes to a sidewalk such as the installation of a newspaper vending machine, or the relocation of a light pole, can create new access problems that were not evident when the plan was drafted. These changes shall be reviewed for ADA compliance. • Annual updates to the plan will result in monitoring compliance and the effectiveness of priorities set in the Plan itself.

3.3.5 Addressing Future ADA
The public is invited to use the established Public Right of Way ADA Request Form located in Appendix C should any request for future ADA work in the public right of way is needed.

3.3.6 Public Participation
Per CFR 28, Part 35, Subpart D, a public entity is required to make available to applicants, participants, residents and other interested parties information regarding the ADA Transition Plan and its applicability to the services, programs or activities of the public entity, and to apprise the public of the protections against discrimination afforded to them by the ADA. A public entity also is required to provide an opportunity for interested persons, including individuals with disabilities or organizations representing individuals with disabilities, to participate in the development of the ADA Transition Plan by submitting comments and making specific recommendations. The ADA also requires that a copy of the draft ADA Transition Plan shall be made available for public inspection during a formal public review period.

This process included persons with disabilities and those representing disability service organizations.

This section describes the public participation and outreach efforts made by the study team. The main objective of the outreach effort was to ensure that the ADA Transition Plan is one that truly represents the goals and aspirations of the local disability community.

The City has provided an opportunity to interested persons, including individuals with disabilities or organizations representing individuals with disabilities, to participate in the development of the transition plan by submitting comments. A copy of the transition plan shall be made available for public inspection.

The dissemination of information and requests for comments took place through the following methods:

Public Outreach and Participation
Method of Outreach* Date
Public Outreach Questionnaire
Posting of Transition Plan on City Website
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*Examples: Awareness days, newsletters, City’s web page. Possible sources of input include activists, advocacy groups, and general citizens, organizations that support the rights of the disabled, elected officials, other agencies, a Governor’s Committee on People with Disabilities or other such body.

3.3.7 Public Participation Results

3.3.8 Public Review / Comment Period
A public entity that employs 50 or more people is required to seek public input on its ADA Transition Plan. Beyond the legal requirements, public input is vital to assure that those affected by the City’s programs, services and facilities understand the scope and nature of the City’s responsibilities for providing equal access to the public.

With support from the study team, the City will announce in local publications and will hold a City Council workshop on the draft ADA Transition Plan to begin the 45-day public review comment period.

A City Council Hearing on the final draft ADA Transition Plan is required to approve the plan.

The Draft ADA Transition Plan will be available in alternate formats, and written comments will be received in any alternative formats chosen by respondents. All public comments received will be incorporated in their entirety into a section of the final ADA Transition Plan.

All public comments will be reviewed, analyzed and incorporated into the text of the final ADA Transition Plan as deemed to be appropriate. The ADA Transition Plan will be provided in various alternative formats upon written request.

Requests for copies of the ADA Transition Plan and public comments should be directed to Kathy Tai
Development Services Manager and ADA Coordinator
15625 Mayor Dave Way, City of Industry, CA 91744-0366
(626) 333-2211 Ext. 232
[email protected]
Survey Responses
Locale Total Respondents Restraint #1 Restraint #2
No Responses as of March
2020
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3.4 ADA Self Evaluation for Right of Way

3.4.1 Public Right of Way Assessment Methodology
Field assessments were conducted in the spring of 2019. During this period, field crew teams included oversight by the Project Manager. Completed data was downloaded into the master database program at regular intervals.

The project team includes David Stuber, Certified Access Specialists (CASp). Program Manager / Lead CASp, Sandra Miles, monitors and provides ongoing directions and updates for each of project including, but not limited to, preparing inspection coordination, assignments, and oversight of personnel, answering questions and spot checking completed tasks.

Equipment used during assessments:
• Digital Scale (calibrated at the beginning of each day) • Measuring Tape
• Contour Gauge
• Apple iPad Air 2

3.4.2 Public Right of Way Data Collection
Although not exhaustive, the following list gives an overview of what constitutes a compliant curb ramp and sidewalk. For a complete list of requirements, refer to 2010 ADA Standards, 2016 and 2019 California Building Code, the Manual on Uniform Traffic Control Devices (MUTCD), and at the time of this report, best practices include the Public Right of Way Accessibility Guidelines (PROWAG).

Elements of Accessible Curb Ramps
In order for a curb ramp to be compliant, it must have the following features:
• Surface shall be firm, stable and slip resistant
• Clear width of Curb ramp run shall be 48 inches wide minimum • Curb Ramp Running slope may not exceed 8.3%
• Curb Ramp Cross slope may not exceed 2%
• A Landing/Turning space of 4 feet deep x 4 feet width of curb ramp to allow for maneuvering space at top of a perpendicular curb ramp or at bottom of a parallel curb ramp • The slope of the landing may not exceed 2% in either direction • Must have flush transitions at grade breaks
• When provided, flare slope may not exceed 10%
• A surface of truncated domes/detectable warnings must be provided and shall extend the full width of the curb ramp with a minimum of 3 feet length in direction of travel • Curb ramp counter slope of adjoining gutter must not exceed 5% Submittal: November 1, 2024
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• Diagonal or corner type curb ramps that serve two crosswalks shall provide 48 inches clear space within marked crossing
• Diagonal or corner type curb ramps that serve two crosswalks shall provide 48 inches clear space outside active travel lanes
• Diagonal or corner type curb ramps that serve two crosswalks and have flared sides shall have segment of curb 24 inches long minimum on each side of curb ramp and within marked crossing
Elements of Accessible Sidewalks
Accessibility codes do not require that sidewalks be installed. However, if sidewalks are installed, they must meet accessibility code requirements and be maintained in accessible condition. In order to be compliant, sidewalks must have the following features:
• Surface shall be firm, stable and slip resistant
• Clear width of 48 inches minimum
• When, because of right of way restrictions, natural barriers or other existing conditions, the enforcing agency determines that compliance with 48 inches clear sidewalk width would create an unreasonable hardship, the clear width may be reduced to 36 inches • Passing spaces provided at intervals of 200 feet maximum • A level landing is required every 400 feet where sidewalk slopes exceed 1:48 • Passing spaces shall be 60 inches by 60 inches minimum, or an intersection of two walking surfaces forming a T-intersection
• Running slope shall not exceed 5% or the running slope of street grade • Cross slope may not exceed 2%
• Changes in level of ¼ inch are permitted
• Changes in level of 1/4 inch-1/2 inch must be beveled with a slope of 1:2 • Objects with leading edges more than 27 inches and not more than 80 inches above the finish floor or ground shall protrude 4 inches maximum into the circulation path • Free standing objects mounted on posts or pylons shall overhang circulation paths 4 inches maximum when located 27 inches-80 inches above the finish floor Elements of Accessible Driveways
• Cross slopes shall be 2% maximum
• Driveway running slope may not exceed 8.3%
Elements of Accessible Transit Stops
• Bus boarding and alighting area shall provide a clear length of 96 inches minimum, measured perpendicular to the curb or vehicular roadway edge, and clear width of 60 inches minimum, measured parallel to the vehicular roadway
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• Bus stop boarding and alighting areas shall be connected to streets, sidewalks, or pedestrian paths by an accessible route
• Newly constructed bus stop boarding, and alighting areas shall provide a detectable transition between the boarding/alighting area and the roadway; the detectable transition shall consist of a curb with the face sloped at 35 degrees maximum from vertical or detectable warnings • Parallel to the roadway, the slope of the bus stop boarding, and alighting area shall be the same as the roadway, to the maximum extent practicable
• Perpendicular to the roadway, the slope of the bus stop boarding, and alighting area shall not be steeper than 1:48
• Bus shelters shall provide a minimum clear floor space (30 inches by 48 inches) • Bus shelters shall be connected by an accessible route Elements of Accessible Pedestrian Push Buttons
• Pushbutton shall be unobstructed and adjacent to a level, all-weather surface to provide access from a wheelchair
• Where there is an all-weather surface, provide a wheelchair accessible route from the pushbutton to the ramp
• Pushbutton placed in allowable reach range of 15 inches minimum to 48 inches maximum for unobstructed reach
• A side reach obstruction is allowed if it does not exceed 10 inches maximum in either height or width
• Pushbuttons are placed between the crosswalk line farthest from the street centerline and the edge of the curb ramp
• Pushbuttons are placed no more than 5 feet from the crosswalk line • Pedestrian pushbuttons located between 1.5-6 feet from the edge of curb, shoulder, or pavement. Exception: Where there are physical constraints, pushbutton may be placed no more than 10 feet away
• Operable parts of pushbutton shall be operable with one hand and not require tight grasping, pinching, or twisting of the wrist
• The face of the pushbuttons is oriented parallel to the crosswalk it serves • Pushbutton diameters are at least 2 inches.
• Where two pushbuttons are located on the same corner, the pushbuttons are separated by at least 10 feet
• If two Audible Pedestrian Signal (APS) pushbuttons are not separated by 10 feet or on the same pole, the following features are provided: 1) A Pushbutton locator toner, 2) A tactile arrow, 3) A speech walk message for the WALKING PERSON (symbolizing WALK indication) and 4) A speech pushbutton information message
• Pushbutton shall be adjacent to a level all-weather surface with an accessible route to the curb ramp
• If crossing is prohibited, it should be closed off to all pedestrians Submittal: November 1, 2024
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• Adequate crossing time (3.5 feet per second) from top of curb ramp to opposite curb • A clear space 2.5 feet by 4 feet minimum is provided adjacent to each pushbutton • Clear space slopes do not exceed 2% in all directions • Clear space are connected to adjacent pedestrian access routes Submittal: November 1, 2024
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3.5 Right of Way Findings
The summary of findings provided in this section present a high-level overview/analysis of the City’s curb ramps, sidewalks, driveways, and pedestrian push buttons. Detailed reports of noncompliance have been compiled in the Public Right of Way Accessibility Compliance Assessment Report (ACAR) that can be found in Appendix N.

3.5.1 Summary of Sidewalk Findings
A total of 130 miles of sidewalk corridors were evaluated for running and cross slopes, obstructions, vertical displacements, and driveway crossings.

Sidewalk Segments Cross Slopes
Finding Count %
0% - 2% Compliant 702 43%

2.1%-5% Non-Compliant 911 56%
Greater than 5% Non-Compliant 17 1%
TOTAL 1630 100%
Sidewalk Obstructions
Type Count %
Cement Utility Grate 174 7%
Control Box 132 5%
Fire Hydrant 275 11%
Mailbox 14 1%
Metal Utility Grate 115 5%
Moveable Object 21 1%
Parking Meter 1 0%
Road Sign 154 6%
Traffic Signal 89 3%
Utility Pole 235 9%
Buckled Cement Slab 4 0%
Construction Work 9 0%
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Foliage 583 23%
Street Lamp 638 25%
Tension Cable 52 2%
Tree Roots 59 2%
TOTAL 2555 100%
Sidewalk Vertical Displacement
Height Count %
Non-compliant beveled 0.25” to 0.5” 6 1%

0.25” to 0.5” Non-Compliant 14 2%

0.5” to 1” Non-Compliant 234 36%
Greater than 1” Non-Compliant 398 61%
TOTAL 652 100%
Sidewalk Other Findings
Finding Count %
Clear path of travel is chipped, cracked or broken 146 69% Loose debris and/or rubble 15 7%
Horizontal openings greater than 0.5” 17 8%
At-grade rail crossing excessive flangeway gaps 35 16%
TOTAL 213 100%
Driveways
Finding Count %
Compliant Driveway 44 4%
Driveway not part of pedestrian access route 51 4%
Non-compliant Driveway 1047 92%
TOTAL 1142 100%
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3.5.2 Summary of Curb Ramp Findings
A total of 392 curb ramps were evaluated for running slope, cross slope, flares, land area, detectable warning, and the gutter transition.

Main Slopes on Curb Ramps (8.33% maximum allowed)
Ramp Slope Count %
Less than or equal to 8.33% Compliant 211 54%
Greater than 8.33% Non-Compliant 77 20%
Greater than 10% Non-Compliant 104 27%
TOTAL 392 100%
Cross Slopes on Curb Ramps (2% maximum allowed)
Cross Slope Count %
Less than or equal to 2% Compliant 200 51%

2.1% - 3% Non-Compliant 85 22%
Greater than 3% Non-Compliant 107 27%
TOTAL 392 100%
Widths of Curb Ramps
Width Count %
Less than or equal to 36-inches 0 0%
Less than 48-inches 1 0.26%
Greater or equal to 48-inches 391 99.74%
TOTAL 392 100%
Flush Transition on Curb Ramps (no lip allowed)
Transition Count %
Transition is flush Compliant 269 69%
Transition has a lip Non-Compliant 123 31%
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TOTAL 392 100%
Curb Ramps with Truncated Domes
Truncated Domes Count %
Truncated Dome provided Compliant 378 96%
Truncated Dome missing Non-Compliant 14 4%
TOTAL 392 100%

3.5.3 Summary of Signalized Intersection Findings
Signalized Intersection Findings
Push Button Type Compliant Noncompliant
Pedestrian Signals provide information in nonvisual formats and provide audible and vibrotactile walk indications
9 239
If two pushbuttons are placed less than 10 feet
apart or on the same pole, each pedestrian
pushbutton is provided with a pushbutton
locator tone and provided with a tactile arrow
9 239
If two pushbuttons are placed less than 10 feet
apart or on the same pole, each pedestrian
pushbutton is provided with a speech
pushbutton information message
9 239
Pushbutton placed between the crosswalk line
farthest from the street centerline and the edge
of the curb ramp
43 205
Pushbutton placed less than 5 feet from the
crosswalk line
198 50
Pushbuttons located between 1.5-6 feet from
the edge of curb, shoulder, or pavement
216 32
Pushbutton location unobstructed and adjacent
to a level, all-weather surface
72 176
Where there is an all-weather surface, there is a
wheelchair accessible route from the
pushbutton to the curb ramp
224 24
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If there is an obstruction to the pushbutton, it is
less than 10 inches maximum in either height or
width
229 19
If there is a physical constraint, pushbutton is
placed no more than 10 feet away edge of curb,
shoulder, or pavement
243 5
Face of pushbutton is oriented parallel to the
crosswalk it serves
226 22
Operable part of pushbutton is operable with
one hand and does not require tight grasping,
pinching, or twisting of the wrist
239 9
Pushbutton placed in allowable reach range of
15" to 48" above the finish surface
235 13
Pushbutton diameter at least 2 inches 201 47

3.5.4 Accessibility Compliance Assessment Report (ACAR) Detailed reports of noncompliance have been compiled in the Public Right-of-Way Accessibility Compliance Assessment Report (ACAR) that can be found in Appendix N. The ACAR reports provide the barrier and barrier removal options and will guide the City’s planning for barrier removal based on priorities. Not all barriers must be removed to provide barrier access.

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3.6 Right of Way Implementation Schedule

3.6.1 Prioritization Criteria for ADA Right of Way Work Capital improvement projects forming the ADA Right of Way Implementation have been prioritized to determine which projects shall be undertaken first. The Department of Justice’s implementing regulations of the ADA and the Federal Highway Administration prioritize public right of way projects based on locations to be modified in the following order:

1. Public Input Requests

2. Proximity to State and local government offices and facilities

3. Proximity to transit facilities (bus stops, train stations)

4. Proximity to places of public accommodations and employers

5. All other areas, including residential
In addition to prioritization based on location as stated above, a ranking of “High, Medium, or Low” degrees of noncompliance, safety, and usability is given each barrier in the right of way.

Based on the results of the barrier prioritization, an ADA Right of Way Implementation Schedule is established to provide improvements to the public right of way over the next 30 year period.

Public input requests for constructing curb ramps, installing accessible pedestrian signals, or for providing other accessibility improvements in the right of way would have first priority.

3.6.2 Cost Estimation
Estimate costs are based on information obtained from several industry accepted data-base sources, such as R.S. Means, BNI Building News, and National Estimator. These sources are used as a basis, along with the estimator’s professional judgment, to adjust for the specific project type, location, complexity and size, and other unique or special circumstances.

All costs represented in this report reflect current-year U.S. dollars. The costs generated are built on identified deficiencies with replacement of materials or components in-kind unless industry standard requires change of material or component type.

Costs for contingency, escalation, design, construction management, engineering, permitting, inspection, and similar professional services for developing the plans to remove barriers are included in the expenditure plan and estimated at 30%. Other indirect costs,such as temporary space rental or costs associated with fundraising or financing, are not included.

Opinions of costs of repair or replacements are approximations only, and should not be interpreted as bids or offers to perform work. Actual costs can be affected by the extent of work to be done as one project, the quality of contractor, the quality of materials chosen, and the specific work conditions.

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3.6.3 Curb Ramp Schedule
Note: Costs included in these tables do not include community member requests. Additionally, any completed, ongoing, or scheduled Capital Improvement Projects (CIP) are not taken into account in this draft.

The Curb ramp schedule is located in Appendix N-2 Transition Plan.

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3.7 Public Right of Way Funding
As part of a typical compliant Transition Plan, the barrier removal must be funded and implemented as well. There are different ways to approach these accessibility improvements:
• Incorporating into existing capital improvement projects • Creating special projects that specifically address access requirements Funding sources for capital improvement projects are described in this section. These programs include on-going City capital improvement and maintenance programs, as well as specific projects and funding sources. An ADA Capital Implementation Plan uses, to the maximum extent possible, existing and prospective funding programs and sources.

The plan recommends specific goals for the construction of accessibility improvements. While specifying locations and general scope of work, the plan is intended to serve as a conceptual plan, whereby the extent and goals of future projects will be evaluated prior to preparing detailed cost estimates.

3.7.1 Capital Improvement Program
The Capital Improvement Program (CIP) is the City’s operating document and financial investment plan for all existing City infrastructure project improvements and new capital outlay projects. The City operates its CIP Program on a yearly plan, ensuring projects are properly planned and completed in accordance with the City’s major infrastructure needs, Council priorities, and in line with current year budget objectives.

The City’s CIP Program is primarily funded by the City’s General Fund, bond proceeds, and grant funds.

The extent of funding levels may be fixed or may vary yearly.

On-going capital improvement programs operated by and coordinated with the City include the following:
• Grade Separations
• Street Widening Reconstruction, Resurfacing, and Slurry Seal • Storm Drain and Stormwater Improvements
• Traffic Signal and Traffic Related Improvements
• Bridge Widening, Seismic Retrofit, and Preventative Maintenance • Homestead Museum
• Industry Hills Golf and Convention Facilities
• El Encanto C.I.P.
• Expo Center at Industry Hills
• Open Spaces/Tonner Canyon/Tres Hermanos
• Tres Hermanos Ranch Property
• Property Redevelopment and Demo
• IPU-Water Utility
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CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
• IPU-Electric Improvements
• Civic Center Facilities
• Miscellaneous
• Civic Center Improvements – CIP
• Facilities Improvements
The City of Industry CIP is envisioned as one that will use, to the maximum extent possible, existing and prospective funding programs and sources to provide ADA improvements. The ADA improvements will be funded either as stand-alone projects or as components of transportation improvement projects.

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3.7.2 Specific Funding Programs and Projects
There are various other opportunities for funding sources. These programs and sources which can be used for ADA improvements include the following:

Federal Funding:

Community Development Block Grant Funding (CDBG) – This can be used for ADA improvements in qualified low-income census tract areas.

Safe Routes to School Program (SR2S):

SRTS programs can be implemented by a department of transportation, metropolitan planning organization, local government, school district, or even a school. It is an approach that promotes walking and bicycling to school through infrastructure improvements, enforcement, tools, safety education, and incentives to encourage walking and bicycling to school.

Transnet:

These funds are generated by various sources including gas taxes. They are used by some cities for ADA improvements in the public right of way such as improving accessibility in sidewalks, streets, crosswalks and by installing Audible Pedestrian Signals (APS).

Local Funding:

Various funding sources can be used for accessibility improvements, such as the general fund, CIP funds, Developmental Impact Fees (DIF), Maintenance Assessment Districts (MAD), Park Improvement funds.

Development Impact Fees (DIF):

The Development Impact Fees Program uses fees charged to developers of large housing and commercial projects. It ensures that the City's transportation network can sustain traffic generated from new development. A DIF is assessed based on which area a project is in and is based on the amount of traffic generated by the project's use and size.

Financing Districts:

Expenditures and funding allocations can be planned for the various City of Industry Financing Districts.

Grant funding:

There are various grant funding opportunities that can be used for ADA improvements.

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CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
APPENDIX A: POLICIES AND PROCEDURES IMPLEMENTATION PLAN Submittal: November 1, 2024 Page | 87
Section
Number Summary Description of Finding Recommendation
Department/Person
Responsible for
Implementation:

1.3.1 No formal published Americans with
Disabilities Act (ADA) Notice
Publish ADA Notice on City Website, public counters, bulletin boards, social media, etc.

ADA Coordinator

1.3.2 City has a designated ADA
Coordinator
Public ADA Coordinator's name on City website Website Administrator Consider creating an ADA liaison team ADA Coordinator
Provide periodic training opportunities to the ADA coordinator regarding their roles and responsibilities
ADA Coordinator
Include ADA Coordinator contact information on public
notifications.

ADA Coordinator

1.3.3 No formal published grievance
procedures
Adopt a City-wide Grievance Procedure. Sample provided. City Policy-makers City staff are generally not aware of
how and with whom to file a
disability discrimination complaint.

Post ADA notice at all public counters. ADA Coordinator Provide staff training opportunities on how and with whom to file a disability discrimination complaint.

ADA Coordinator
City of Industry ADA Self Evaluation and Transition Plan Public Notice and Written Notifications
ADA Coordinator
Grievance Procedure
Fees and Surcharges
Volume 1: Policies and Procedures Implementation Plan (Action Log) City of Industry ADA Self Evaluation and Transition Plan: Policies and Procedures Implementation Plan (Action Log) Submittal: November 1, 2024 Page | 88
Section
Number Summary Description of Finding Recommendation
Department/Person
Responsible for
Implementation:

City of Industry ADA Self Evaluation and Transition Plan Volume 1: Policies and Procedures Implementation Plan (Action Log)

1.3.4 There are no circumstances in which
a person with a disability would be
asked to pay a fee or meet any other
requirement not imposed on other
program participants for the City,
but there is also no written policy
prohibiting the charging of fees to
provide reasonable
accommodations.

Develop a written City-wide policy that prohibits the charging of fees or surcharges to provide reasonable accommodations to facilities, programs, services or activities to persons with disabilities.

City Policy-makers

1.3.5 The City uses outside contracted
employees to provide services to the
public.

Develop a written policy that outlines contracted employees and consultants shall operate per City accessibility policies and standards.

City Policy-makers

1.3.6 City has no policies or practices that
could have the direct or indirect
effect of excluding or limiting the
participation of individuals with
disabilities.

Develop a written policy that describes the City’s commitment that they will not adopt any policies that are discriminatory or engage in practices that are discriminatory.

City Policy-makers
Use of Consultants
Access to Programs, Services, and Activities
Modifications to Policies, Practices, or Procedures
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Section
Number Summary Description of Finding Recommendation
Department/Person
Responsible for
Implementation:

City of Industry ADA Self Evaluation and Transition Plan Volume 1: Policies and Procedures Implementation Plan (Action Log)

1.3.7 No formal policy, forms, or training
on reasonable modifications to
City policies, practices, or
procedures.

No process for determining
whether a policy or practice
modification would fundamentally
alter the nature of the program or
service being offered.

Adopt and publish a reasonable accommodation policy and form.

Sample form provided.

City Policy-makers

1.3.8 Not all public meeting notices
contain information relative to
how auxiliary aids and services can
be obtained (only City Agendas).

Include Notification of ADA Compliance all City public meeting notices.

ADA Coordinator
No available information regarding
accommodations and the process
for requesting auxiliary aids,
assistive listening systems,
interpreters, alternative formals,
specialized equipment or assisted
services.

All public meetings shall be held in locations that comply with ADA requirements in terms of being architecturally accessible to individuals with disabilities.

ADA Coordinator
Public Meetings
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Section
Number Summary Description of Finding Recommendation
Department/Person
Responsible for
Implementation:

City of Industry ADA Self Evaluation and Transition Plan Volume 1: Policies and Procedures Implementation Plan (Action Log) All public meetings shall be held in locations that comply with ADA requirements in terms of being architecturally accessible to individuals with disabilities.

Publicize the availability of auxiliary aids, assistive listening systems, interpreters, alternative formats, specialized equipment or assisted services at public meetings.

ADA Coordinator

1.3.9 The City does not have a list of
available interpreters, readers, etc.
to be used to accommodate
requests.

Maintain a list of on-call American Sign Language interpreters who may be brought to meetings to assist individuals with hearing disabilities. This list shall be available to all City departments so that when a request is made, interpreters can be provided in a timely manner.

ADA Coordinator
The City does not provide assistive
listening devices at meetings,
conferences and hearings upon
request.

Purchase assistive listening devices to be used at meetings, conferences, and hearings upon request.

Finance / Purchasing
Provide program, facility, permits, and reservation information in a variety of formats upon request (for example, in large-print format for persons with visual disabilities or in simple language for persons with cognitive disabilities).

ADA Coordinator
Where the City communicates by telephone with applicants and beneficiaries, ensure that TDD's or equally effective telecommunication systems are used to communicate with
individuals with impaired hearing or speech. (28 CFR §35.161).

ADA Coordinator
Equally Effective Communication
Distribution of Publication
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Section
Number Summary Description of Finding Recommendation
Department/Person
Responsible for
Implementation:

City of Industry ADA Self Evaluation and Transition Plan Volume 1: Policies and Procedures Implementation Plan (Action Log)

1.3.10 In general, the City provides
materials available for public review
in locations that are accessible to
persons with disabilities.

Develop a written policy describing the requirement that material on display and available for public review must be accessible for individuals with disabilities.

City Policy-makers

1.3.11 A preliminary review of the City’s
website was performed using the
W3C Web Accessibility initiative,
“Easy Checks – A First Review of
Web Accessibility” was conducted.

Establish web accessibility guidelines to ensure that your web pages- Internet and Intranet - are accessible to people with disabilities. Develop a policy that website updates shall be designed to follow WCAG 2.1 guidelines.

Website Administrator
Designate and advertise an email address to allow people with disabilities to inform the webmaster of accessibility problems encountered on the website.

Website Administrator
Perform a thorough web accessibility evaluation. The checks presented here are not definitive and only cover a few issues. A robust evaluation is recommended to evaluate all issues comprehensively
Website Administrator
Check all images (in all pages) for alt text and add the missing alt text
Provide contrast ratio to correct deficiencies
Continue to provide closed captioning (or transcripts) to any videos posted by the City
Add control for the movement of information on sliders
Website Administrator
Website Accessibility and Section 508
Emergency Evacuation Procedures
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Section
Number Summary Description of Finding Recommendation
Department/Person
Responsible for
Implementation:

City of Industry ADA Self Evaluation and Transition Plan Volume 1: Policies and Procedures Implementation Plan (Action Log)

1.3.12 Not all staff departments have
received training regarding the
evacuation of people with
disabilities during an emergency
evacuation out of a City building.

Develop guidelines for the evacuation of persons with disabilities in various types of emergency situations.

ADA Coordinator
There are no specific procedures
for provision for evacuating people
with disabilities.

Provide training opportunities for City staff regarding emergency evacuation procedures with periodic drills.

ADA Coordinator

1.3.13 The City does not an accessibility
checklist for pubic events.

The City shall provide a checklist and information during the application process to inform organizers of their responsibility for accessibility under the ADA.

ADA Coordinator

1.3.14 Staff indicated that they have some understanding of the requirements and types of accessible alternate formats and but did not have a procedurDevelop a City-wide policy that describes describe the City’s commitment to provide program information in alternative formats on an individual basis as requested.

City Policy-makers
City does not portray individuals with disabilities in documents and publications. When publications are accompanied by illustrations, images of individuals with and without disabilities shall be included.

ADA Coordinator
Publications, service
announcements, and
advertisements are not always
made known that they can be
made available in alternative
formats.

Include a notice on all materials printed by the City that are made available to the public that the publications can be made available upon request in alternative formats.

ADA Coordinator
Provide staff training opportunities on the production of publications in various alternative formats.

ADA Coordinator
Special Events
Printed Information
Printed Information
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Section
Number Summary Description of Finding Recommendation
Department/Person
Responsible for
Implementation:

City of Industry ADA Self Evaluation and Transition Plan Volume 1: Policies and Procedures Implementation Plan (Action Log)

1.3.15 The City does not have TDDs/TTYs
nor are the staff members are
trained in the use of TDD/TTY
equipment or other means of
communicating over the telephone
with a person with hearing and
speech disabilities, such as the 711
California Relay System. At the time
of this Self-Evaluation, City staff
indicated the recent installation of
new telephones systems in the City.

Obtain access to TTY system and conduct staff training on operating TTY/TDDs and in other means of communicating over the telephone with a person having a hearing or speech disability.

Note that 911 is not included in this evaluation because it is under LA County jurisdiction.

Finance / Purchasing
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APPENDIX B: CITY WEBSITE “EASY CHECKS” REVIEW
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CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN

CITY WEBSITE EASY CHECKS REVIEW
BACKGROUND:

The internet is an important tool used by the City of Industry to do business. The City of Industry routinely makes information about their programs, activities, and services available to the public by posting it on their website. As a result, many people can easily access this information. The website also allows the public to participate in at any time of day and without the assistance of government personnel.

The ADA Title II and the Section 508 Rehabilitation Act of 1973 require that state and local governments provide qualified individuals with disabilities equal access to their programs, services, or activities. One way to help meet these requirements is to ensure that government web sites have accessible features for people with disabilities. As part of this ADA Self-Evaluation and Transition Plan, a preliminary review of the City’s website was performed using the W3C Web Accessibility initiative, “Easy Checks – A First Review of Web Accessibility.”
METHODOLOGY:

Web Content Accessibility Guidelines (WCAG) is developed through the W3C process in cooperation with individuals and organizations around the world, with a goal of providing a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally.

WCAG 2.1 is a stable, referenceable technical standards with specific guidelines to check. There are 12-13 guidelines that are organized under 4 principles: perceivable, operable, understandable, and robust. For each guideline, there are testable SUCCESS CRITERIA, which are at three levels: A, AA, and AAA. WCAG 2.1 extends Web Content Accessibility Guidelines 2.0 [WCAG20], which was published as a W3C Recommendation December 2008.

WCAG has developed a preliminary checklist called the “Easy Checks – A First Review of Web Accessibility.” The purpose of this check helps assess the accessibility of the web page. The detailed results of the website review are presented in this section.

RECOMMENDATIONS:

1. The City should perform a thorough web accessibility evaluation. The checks presented here are not definitive and only cover a few issues. A robust evaluation is recommended to evaluate all issues comprehensively. Note that review for hearing impaired not provided and is not part of the standard checklists. City to have a thorough review with website specialist.

2. Check all images (in all pages) for alt text and add the missing alt text

3. Provide contrast ratio to correct deficiencies
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CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN

4. Continue to provide closed captioning (or transcripts) to any videos posted by the City

5. Add control for the movement of information on sliders

EASY CHECKS RESULTS
CRITERIA 1: PAGE TITLE CHECKS (PG 6-9 OF W3C WEB ACCESSIBILITY INITIATIVE GUIDELINES):

Page Titles are shown in the window title bar, in browser tabs when there are multiple web pages open, and in search engine results. Best practice is for Titles “front-loaded” with the important and unique identifying information first. For example:

Poor Titles
• Industry About Us
• Industry Contact Us
• Industry Public Works
Better Page Titles:
• About Industry
• Contact Industry
• Public Works Industry
Finding: Page titles are front-loaded. The unique page title is placed before “Industry.” The page titles also adequately and briefly describe the content of the pages and adequately distinguishes pages from one another.

This is good practice and there are no recommendations for modifications in this criterion.

CRITERIA 2: IMAGE TEXT ALTERNATIVES “ALT TEXT” (PG 9-14 OF W3C WEB

ACCESSIBILITY INITIATIVE GUIDELINES)
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City of Industry
ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN Text Alternatives (“alt text”) convey the purpose of an image, including pictures, illustrations, charts, etc. Text alternatives are used by people who cannot see the image. (For example, people who are blind and use screen readers can hear the alt text read out loud). From checks from different web pages, various pages have images that are missing alt text.

Finding: Not all images contain alt text.

Recommendation: It is recommended that the City of Industry Webmaster check all images (in all pages) for alt text and add the missing alt text.

CRITERIA 3: HEADINGS (PG 18-24 OF W3C WEB ACCESSIBILITY INITIATIVE GUIDELINES):

All pages checked have headings that are marked up as headings and the heading hierarchy is meaningful.

This is good practice and there are no recommendations for modifications for this criterion.

CRITERIA 4: CONTRAST RATIO (PG 24-29 OF W3C WEB ACCESSIBILITY INITIATIVE GUIDELINES):

Web browsers should allow people to change the color of the text and background, and webpages need to work when people change colors. From random checks of certain pages, The color contrast was checked using the Internet Explorer WAT (Web Accessibility Toolbar) Colour Contrast Results (Luminosity Contrast Ratio).

Recommendation: provide contrast ratio to correct deficiencies as noted on the next pages:

Submittal: November 1, 2024 Page | 98
City of Industry
ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN One color combination failed at all criteria:

Submittal: November 1, 2024 Page | 99
City of Industry
ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN Three color combinations failed at the AAA criteria
Submittal: November 1, 2024 Page | 100
City of Industry
ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN One color combination failed at all criteria except for large text AA Submittal: November 1, 2024 Page | 101
City of Industry
ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN Three color combination passed all criteria.

Submittal: November 1, 2024 Page | 102
City of Industry
ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN CRITERIA 5: RESIZE TEXT (PG 25-29 OF W3C WEB ACCESSIBILITY INITIATIVE GUIDELINES):

For Internet Explorer the text size increases and is good. For Chrome the text zoom also generally checks as described in the guidelines. There were no cases of text overlap.

The website passed this test and there are no recommendations for this criterion.

CRITERIA 6: KEYBOARD ACCESS AND VISUAL FOCUS (PG 34-38 OF W3C WEB ACCESSIBILITY INITIATIVE GUIDELINES):
• Tab to all and Tab away: This functionality worked and was able to tab to elements and able to tab away from elements.
• Media play controls passed the test.
• The Tab order follows the logical reading order.
• The keyboard only functionality was very good.
• Drop-down lists in forms worked.
• Most image links appear to work.

The website passed this test and there are no recommendations for this criterion.

CRITERIA 7: FORMS, LABELS, AND ERRORS (PG 32-39 OF W3C WEB Keyboard access:

Keyboard access in the form was very good.

Label Checks:

It is best practice that every form control has a label associated with it using ‘label’, ‘for’, and ‘id.’ Most of the labels in the form checked were marked up with label ‘for’ and ‘id.’ Required fields and other instructions:

Fields that are required are clearly indicated with an asterisk and was not dependent on color alone.

Error Handling:

Error message was clear and specific, easily findable, and fields without errors remained populated with the date.

The website passed this test and there are no recommendations for this criterion.

CRITERIA 8: MULTIMEDIA
Submittal: November 1, 2024 Page | 103
City of Industry
ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN Information in podcasts or other audio is not available to people who are deaf, unless it is provided in an alternative format such as captions and text transcripts. Visual information in videos is not available to people who are blind, unless it is provided in an alternative format such as auto or text.

When there are videos published on the website or a City’s YouTube channel, they must be captioned.

Recommendation: Continue to provide closed captioning (or transcripts) to any videos posted by the City.

CRITERIA 9: MOVING, FLASHING, OR BLINKING CONTENT:

Moving, flashing, or blinking content include carousels, ads, videos, auto-updating stock tickers, scrolling news feeds, etc. User need to be able to control moving content, especially some people with attention deficit disorder or visual processing disorders.

At the time of this report, review of the website has indicated that was scrolling information (sliders) that start automatically and could not be stopped.

Recommendation: Add control for the movement of information on sliders.

Submittal: November 1, 2024 Page | 104

CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
APPENDIX C: PUBLIC RIGHT OF WAY ADA REQUEST FORM
Submittal: November 1, 2024 Page | 105
Appendix C – Public Right of Way ADA Request Form
City of Industry
ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN

PUBLIC RIGHT OF WAY ADA REQUEST FORM
This form is an initial step in processing your request for an accommodation under Title II of the Americans with Disabilities Act (ADA). An accommodation is a reasonable modification or adjustment that enables a qualified person with a disability to enjoy the same access to employment, facilities, services, activities and programs that are enjoyed by persons without disabilities. Such request allows the City to become aware of an individual requesting an accommodation. Accommodating such requests by the City is done based on the nature of budgetary constraints and the requests being asked for. Accepting such request by the City shall not imply that the City will be able to install or modify the path of travel at any time in the future.

This request form is intended to create a means of communicating directly with the ADA Coordinator in order for the City to evaluate and prioritize ADA Path of Travel needs in our community.

Please be as specific as possible with the information provided below. Completed forms may be sent to:

Kathy Tai, ADA Coordinator
15625 Mayor Dave Way
City of Industry, CA 91744-0366
(626) 333-2211 Ext. 232
[email protected]
Date: _________________
Name: ______________________________________________________________________ Address: _____________________________________________________________________ Telephone Number: ____________________Email Address: ___________________________ Request for installation or repair of sidewalk: Yes _____ No ______ Request for installation or repair of curb ramp: Yes _____ No ______ Location of Path of Travel Barrier: _________________________________________________ Description of Path of Travel Barrier: _______________________________________________ Submittal: November 1, 2024 Page | 106

CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
APPENDIX D: PUBLIC INPUT QUESTIONNAIRE
Submittal: November 1, 2024 Page | 107
City of Industry
ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN Survey for City of Industry, CA
Americans with Disabilities Act
(ADA) Public Input Questionnaire
The City is seeking input from the public to help enhance accessibility to City facilities, programs, services and events.

The City of Industry is in the process of preparing their ADA Self Evaluation and Transition Plan which is required by Americans with Disabilities Act (ADA) Title II (28 CFR §35.105(a)). Your input will assist the City in improving its ability to serve the needs of people with disabilities and their families.

Please send completed forms to:

Email:
[email protected]
Mail:

Kathy Tai
Development Services Manager and ADA Coordinator
15625 Mayor Dave Way
City of Industry, CA 91744-0366
Date (Optional): Address (Optional):

Name (Optional):

Phone (Optional):

Email (Optional):

Questions:

1. What is your relationship to the City of Industry?
 Work here
 Do business here
 Live here
 Volunteer here
 Other

2. List any program, services or activities in which you participate at the City.

3. Do you know who to contact if you need assistance, have a concern or complaint, or need an accommodation to access a facility, program, service or event?

4. Have you ever requested an accommodation for a disability from the City? Submittal: November 1, 2024 Page | 108
City of Industry
ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN

5. If an accommodation was requested, was your request for accommodation made by theCity?

6. Have you ever requested auxiliary aids, an interpreter, or specialized equipment?

7. Have you experienced any non-accessible areas or programs? (Examples: no accessible parking spaces, difficulty reaching an accessible entrance, steep ramps, uneven sidewalks, stairs only to the facility, narrow doorways, protruding objects in the hallways, lack of assistive devices, missing or inappropriate signage, lack of interpreters, etc.)

8. Is information provided regarding accommodations, auxiliary aids (such as assistive listening systems, interpreters, alternate formats, specialized equipment, or assisted services,etc.)?

9. Is the City website accessible to you? If no, please describe.

10. Is the City phone system accessible to you? If no, please describe.

11. Have you attended any special events at the City? If yes, did you encounter any nonaccessible areas?

12. Is accessible seating provided for individuals with disabilities at meetings, classes, programs, etc.?

13. What do you feel is the highest priority for accessibility in the City ofIndustry?

14. What program, activity or facility improvements do think would promote accessibility to the City’s programs, services, and facilities?
Submittal: November 1, 2024 Page | 109

CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
APPENDIX E: DOJ/DOT JOINT TECHNICAL ASSISTANCE ON THE TITLE II OF

THE ADA REQUIREMENTS TO PROVIDE CURB RAMPS WHEN STREETS,

ROADS, OR HIGHWAYS ARE ALTERED THROUGH RESURFACING AND

SUPPLEMENT
Submittal: November 1, 2024 Page | 110






  



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Submittal: November 1, 2024

CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
APPENDIX F: PUBLIC EVENT POLICY AND CHECKLIST
Submittal: November 1, 2024 Page | 113
Appendix F- Public Event Policy and Checklist
City of Industry

ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN

PUBLIC EVENT POLICY AND CHECKLIST
ACCESSIBLE PUBLIC EVENT – CONTACT INFORMATION FORM
EVENT NAME / DESCRIPTION:

EVENT LOCATION / ADDRESS:

EVENT ON SITE CONTACT PERSON:

PHONE NUMBER: ________________________ EMAIL ADDRESS: ___________________________ DATE & TIME OF THE EVENT: ______________________________ /_________________________ DEPARTMENT CONTACT: ___________________________________________________________ PHONE NUMBER: _________________________ EMAIL ADDRESS: __________________________ It is the policy of the City that all City-sponsored public meetings and events be architecturally and programmatically accessible to people with disabilities. This checklist has been developed in order to assist you, the organizer, in ensuring that your meeting and/or event is accessible.

Please discuss the results of the following questions with the City’s ADA Coordinator to ensure that the meeting or event will be in compliance with ADA requirements.

Submittal: November 1, 2024 Page | 114
Appendix F- Public Event Policy and Checklist
City of Industry

ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN Individual terms used in the checklist are defined in the “Definitions” section of this document.

Submittal: November 1, 2024 Page | 115
Appendix F- Public Event Policy and Checklist
City of Industry

ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN Section One: Architectural Accessibility Checklist
Event Set-up: YES NO N/A
If a stage or raised dais is provided, is it accessible by means of a ramp, wheelchair lift, or portable wheelchair lift.

Fencing or other crowd control barriers are placed so as to provide an accessible route.

If a stage, raised platform, or dais is provided, and it would be very difficult to make provisions for wheelchair access, describe alternative options for accessibility.

Getting to the Event:

An accessible route exists from the street and from the disabled parking spaces to the event and all event activities.

All public events should have proper signage to direct the public to the location.

Accessible parking: Does the meeting, event site, or facility provide sufficient disabled parking spaces?

Amenities:

Accessible restrooms are available and in the same vicinity of the regular restrooms.

An accessible route is provided to the accessible restrooms.

Accessible drinking fountains are available (if drinking fountains provided).

Accessible telephones are available (if telephones are provided).

Art displays or exhibits are positioned to provide an accessible route and to not be a hazard to people who are blind or have visual disabilities.

Submittal: November 1, 2024 Page | 116
Appendix F- Public Event Policy and Checklist
City of Industry

ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN If a public event has food or beverages as part of the event, are they located so that a wheelchair user or person of short stature can reach the area of transaction 48 inches maximum above the floor or ground?

Seating: YES NO N/A
If seating is provided, are enough assessable seating provided per table.

Are provisions made for wheelchair and companion seating? Are assistive listening system in provided in assembly areas? Signs are provided indicating the accessible seating areas.

Signs are provided indicating assistive listening device/system.

If the meeting, event site, or facility is not accessible to wheelchair users, is there an accessible alternate site or facility that is accessible? Section Two: Programmatic Accessibility and Effective Communication YES NO N/A Do all notices and/or announcements for the meeting or event include ADA accessibility compliance information? This includes agendas, brochures, pamphlets, and web site notifications.

Do all notices and/or announcements for the meeting or event include information on whom to contact to request ADA accommodations? For example, the City’s ADA Coordinator, the City’s Department staff member, or event planner (name & phone).

If a sound system is provided, are provisions made for people with hearing impairments who need sound amplification devices as an auxiliary aid? If film or video materials are produced by the City, are they closed captioned for the deaf and hearing impaired?
Submittal: November 1, 2024 Page | 117
Appendix F- Public Event Policy and Checklist
City of Industry

ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN If printed materials are provided, are they available in alternative formats? For example, large print copies and/or electronically.

ACCESSIBLE PUBLIC EVENT POLICY: DEFINITIONS
Accessibility information – Meeting or Event Notice shall include information on how to request accommodations, including alternative formats or auxiliary aids and services, notice of wheelchair accessibility, and information on whom to contact to make accommodation requests. Please see "Sample Accessible Meeting Notice," and "Sample Accessible Event Notice" below.

Accessible dais – A fixed or mobile public speaking location that includes a table or podium that is no higher than 34” on which a microphone can be placed.

Accessible drinking fountains – Drinking fountain with the bubbler no higher than 36” with knee clearance underneath that is 27” high x 18” minimum deep.

Accessible exhibit materials – Alternatives that provide equivalent exhibit information for people with sensory disabilities in a manner appropriate to the program material.

Examples include, but are not limited to:
 Titles of work and narrative using large 14-point san serif fonts on a high contrast background  Taped audio descriptions of photographs/artwork
 Tactile replicas of art objects
 Captioning of video or film presentations
 Trained staff available to provide descriptions or tours Accessible surface – Firm, stable and slip-resistant surfaces, such as concrete, asphalt, wood, carpet, etc. Grass, wood chips and sand are not accessible surfaces.

Accessible parking – Parking which is set aside for exclusive use by people with disabilities, located near the accessible entrance to the facility. Note: Temporary accessible spaces can be created using signs and cones, provided that dimensional requirements are met (contact the City of Industry Public Works Department for temporary signage).

Accessible portable toilets and sinks – Toilets and sinks that meet state and federal requirements for accessibility. Acceptable toilet manufacturers include but are not limited to Satellite and L&L Manufacturing. If one unit is to be provided, it must be accessible. When multiple units are provided, a minimum of one-unit with 10% of the total units provided shall be accessible. Accessible toilets and sinks shall be disbursed among the various locations and located on a level area, along an accessible route with an accessible surface. At each location there should be at least one accessible toilet and sink available. Note: This information is provided for situations in which the general public will be using portable toilets. A portable, accessible toilet is NEVER equivalent access if the general public is using Submittal: November 1, 2024 Page | 118
Appendix F- Public Event Policy and Checklist
City of Industry

ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN indoor toilets.

Accessible restrooms – Restrooms that are located on an accessible route and contain accessible features, including grab bars in bathroom stalls, wide bathroom stalls, etc.

Accessible route – A continuous unobstructed path connecting all accessible elements and spaces of a building or facility. Interior accessible routes may include corridors, floors, ramps, elevators, lifts, and clear floor space at fixtures. Exterior accessible routes may include parking access aisles, curb ramps, crosswalks at vehicular ways, walks, ramps, and lifts.

Accessible tables – A table providing knee space that is a minimum of 27” high, 30” wide and 19” deep knee space with the tabletop no higher than 34”.

Accessible Telephones – Telephones that are located on an accessible route, mounted at 48” from the floor to the coin slot and have volume controls.

Assistive Listening Device – A device that takes a signal from a microphone or public address system and sends it to a personal amplification system.

Captioned – Video or film program with subtitles reflecting the content of the spoken or descriptive material.

Directional Signage – Include the International Symbol of Accessibility (ISA) with the directional signage.

Hazards to blind or visually impaired participants – Pedestrian and participant areas shall be clear of objects (including plant branches and public art) which overhang less than 80” from the floor surface, or wall, and post mounted or freestanding objects that protrude 4” or more between 27” and 80” above the floor or ground.

Portable wheelchair lift – A lift that is not built into the structure but can be available for a specific event.

Seating location - Accessible seating must be situated so those individuals who cannot stand can view the meeting or event over seated or standing participants. Seating for persons who are deaf must be provided in a location near the stage/presentation area with direct view to the stage/presentation location of sign language interpreters.

Wheelchair and companion seating – Seating for wheelchair users and adjacent seating for individuals accompanying wheelchair use
Submittal: November 1, 2024 Page | 119
Appendix F- Public Event Policy and Checklist
City of Industry

ADA Self Evaluation and Transition Plan

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN Submittal: November 1, 2024 Page | 120

CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
APPENDIX G: ASSISTIVE LISTENING SYSTEMS
Submittal: November 1, 2024 Page | 121
Appendix G – Assistive Listening System
City of Industry
ADA Self Evaluation and Transition Plan October 2020

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN

ASSISTIVE LISTENING SYSTEMS

KEY CONCEPTS
 An assistive listening system must be provided in assembly areas, including conference and meeting rooms.  Each assembly area required to provide assistive listening systems must provide signs informing patrons of the availability of the assistive listening system.
 The minimum number of receivers to be provided must be equal to 4% of the total of seats, but in no case less than 2.
 25% minimum of receivers provided, by no fewer than 2, must be hearing-aid compatible.  If the assistive listening system provided is limited to specific areas or seats, then such areas or seats must be within a 50-foot viewing distance of the stage or playing area and must have a complete view of the stage or playing area,
 Permanently installed assistive listening systems are required in areas if they accommodate at least 50 persons or if they have audio-amplification systems and they have fixed seating.  If portable assistive listening systems are used for conference or meeting rooms, the system may serve more than one room.
 An adequate number of electrical outlets or other supplementary wiring necessary to support a portable assistive listening system must be provided.

NUMBER AND LOCATION OF ASSISTIVE LISTENING SYSTEMS
Submittal: November 1, 2024 Page | 122
Appendix G – Assistive Listening System
City of Industry
ADA Self Evaluation and Transition Plan October 2020

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN

CURRENT TECHNOLOGY
At the time of this report, there are three basic wireless technologies available which provide different methods of transmission:

1. FM Broadcast Technology (FM)

2. Infrared Light Technology (IR)

3. Induction Loop Technology
No single technology is best for all applications. Each type has its own advantages, problems and limitations. All three types of assistive listening technologies can easily and successfully be used for personal and commercial applications alike, as long as their individual limitations are kept in mind.

TYPE 1: FM BROADCAST TECHNOLOGY
In principle, FM systems designed for hearing assistance application work just like commercial FM broadcast systems operating in the 88 to 108 MHz range. However, in the United States, the FM systems operate at FCC-designated frequency bands in the rage from 72 to 76 MHz and from 216 to 217 MHz. Since each FM system may use its own broadcast frequency, several systems can operate simultaneously at one location without interfering with one another. Unlike the loop system, the FM system requires a special receiver for each person, whether they have a hearing aid or not. There are several listening options available for FM receivers. The most common for public facilities are headphones and neck loops for T-coil users. Typical applications include outdoor open-air assembly areas.

TYPE 2: INFRARED LIGHT TECHNOLOGY (IR)
Advantages  Easy to move around
 Easy to install  17 wide-band and /or 40
Narrow-band and to choose
from
 Transmission range up to 1,000
ft
Disadvantages  Receivers required for
everyone
 Both headphone and neck loop
options must be available at
public facilities  For multi-applications,
receivers must operate on
different channels  Cannot be used when
confidentiality is an issue as
FM signal can be tapped from
the outside
Submittal: November 1, 2024 Page | 123
Appendix G – Assistive Listening System
City of Industry
ADA Self Evaluation and Transition Plan October 2020

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN Infrared light can be used for signal transmission in same fashion as with FM transmission. An infrared system consists of two or three basic components: a modulator and an emitter which often are combined, and a receiver.

The audio signal is conveyed onto a sub-carrier in the modulator which in turn is converted into infrared light by the emitter. The receiver detects the IR signal and converts it back into the original audio signal. However, unlike FM transmission and induction loop technology, infrared light can not pass through walls. Therefore, infrared light transmission is ideal for facilities operating several systems simultaneously in different rooms in that all receivers can be identical with no need for frequency coordination. As with FM technology, each person must use a receiver, whether or not s/he has a hearing aid. Receiver types include lightweight under-the-chin style, over-the-head receivers for 360 degree reception and body-pack style. The same listening options are available for the body-pack style receivers as for the FM receivers. Typical applications are for indoor assembly areas with no interruption to the direct line of sight.

Advantages  Multiple systems can run
simultaneous without
interfering with one another.  Insures confidentiality as IR signals cannot penetrate
through walls.  No size limitation as emitter
panels may be daisychained.

Disadvantages  Receivers required for
everyone.  Both headphone and neck
loop options must be
available at public facilities.  Not practical for outdoor applications due to sunlight
interference.  Installation can be costly for
large venue systems
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Appendix G – Assistive Listening System
City of Industry
ADA Self Evaluation and Transition Plan October 2020

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN TYPE 3: INDUCTION LOOP TECHNOLOGY (TELELOOP - HEARING LOOP - ROOM LOOP) This technology is based on electromagnetic transmission and has the unique advantage that the signal is received directly by the user's hearing aid when it is equipped with a T-coil (telemagnetic pickup coil). It is commonly referred to as a telephone switch. An induction loop system consists of an amplifier and a discrete wire (the loop) that runs along the perimeter of the room. When the loop amplifier receives a signal from an audio source such as a microphone or PA system, the sound is received wireless by the user's hearing aid without the need for an additional receiver as is required by all other technologies. Induction receivers are available for hearing impaired people without hearing aids or without the T-coil feature. Typical application includes indoor or outdoor areas – outdoor venues may utilize portable loop systems.

TOUR GUIDE SYSTEMS
Tour Guide Systems are portable systems for use by mobile tour groups, i.e. walking, biking, etc. Typical applications are indoors and outdoors in parks, museums, galleries and other public places. They are expandable by adding additional receivers and transmitters.

Advantages
They are mobile and expandable by adding additional receivers and transmitters.

Disadvantages
They have limited transmitting range so the group must stay close to the guide.

Advantages  Transmits directly to hearing aids
equipped with T-coils - no
receiver required
 Unobtrusive with T-coil hearing
aids-individuals are not required
to request equipment or
assistance
 Only 50% induction receivers
required compared to FM and IR
systems
Disadvantages  Professional design and
installation required
 Size limitations or layout
restrictions may apply  Listening area may be subject to electrical interference from
power lines, high power
equipment etc  The loop itself may be difficult or
impossible to install at some
facilities.  Cannot loop adjacent rooms due
to spill-over effect
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Appendix G – Assistive Listening System
City of Industry
ADA Self Evaluation and Transition Plan October 2020

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN

SYSTEMS COMPLIANT WITH ADA & CBC
Assistive Listening Systems must comply with ADAS sections 216, 219, and 703. They must also comply with CBC sections 11B-216, 11B-219 and 11B-706. Specification sheets are needed to verify compliance.

VENDORS
The ideal system is not only compliant with the ADAS and the CBC, but depends upon the venue, environment, services and goals. The following vendors can be contacted to supply information, suggestions on appropriate systems, and specifications on compliant systems they offer.

VENDOR WEBSITE TELEPHONE
Centrum Sound https://www.centrumsound.com/ 888-736-6005 Audio Link https://www.medel.com/en-us/hearingsolutions/accessories/connectivity/audiolink800-263-0112 Oval Window Audio http://www.ovalwindowaudio.com/ 303-447-3607 Listen Technologies https://www.listentech.com/ 800-330-0891 Harris Communications https://www.harriscomm.com/ 800-825-6758 Submittal: November 1, 2024 Page | 126
Appendix G – Assistive Listening System
City of Industry
ADA Self Evaluation and Transition Plan October 2020

CITY OF INDUSTRY ADA SELF-EVALUATION AND TRANSITION PLAN

SAMPLE PRICING AND SPECIFICATIONS
The following information is provided for assistance only to the City in their purchasing of the equipment and costing is not guaranteed to be accurate as vendors change their costs periodically. Please verify all specifications and costs directly through the vendors. Neither the City nor the consultant endorses any specific vendors.

TYPE SPECIFIC
SYSTEM

PRICING SPECIFICATIONS
Wireless
FM Radio
Williams
Sound FM
558. Includes
signs and
neck loops
$1945.00 on
Centrum
Sound
website
https://www.centrumsound.com/pdf/WS/FM_Wave/fmT55_spec
s.pdf
https://www.centrumsound.com/pdf/WS/ppa_r37_specs_en.pdf https://www.centrumsound.com/pdf/WS/ppa_r37-8_spec_en.pdf https://www.centrumsound.com/pdf/WS/ppa_r38_specs_en.pdf Wireless
Infrared
Williams
Sound IR SY 6.

Includes signs
and neck
loops
$1377.00 on
Centrum
Sound web
site
https://www.centrumsound.com/pdf/WS/IR-T2_Specs.pdf
https://www.centrumsound.com/pdf/WS/wir_rx18_specs_en.pdf Wireless
Induction
Loop
Various components based upon design available at Oval Window Audio. Call for design, pricing and installation information available. Does not require neck loops. Cost is dependent upon design and installation costs.
http://www.ovalwindowaudio.com/satellitespec.htm
Tour Guide
System
$1658.00 on
Centrum
Sound web
site
Williams Sound TGS Pro 737. For 10 listeners and is expandable.

Neck loops and signs are not included and must be purchased a la carte.
https://www.centrumsound.com/pdf/WS/tgs_pro_737_specs_en. pdf
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CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
APPENDIX H: ADA BEST PRACTICES TOOLKIT: GENERAL EFFECTIVE

COMMUNICATION REQUIREMENT
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CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
APPENDIX I: ADA CHECKLIST FOR POLLING PLACES
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Americans with Disabilities Act

ADA CHECKLIST

FOR POLLING PLACES
June 2016
U.S. Department of Justice
Civil Rights Division
Disability Rights Section
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i
Part 1 discusses polling place accessibility with
a focus on the areas of a facility that may be
used as a polling place on Election Day.

Part 2 includes a list of the tools election
officials will need in order to use the Checklist,
some helpful tips on taking measurements
and photographs, and a useful list of the most
common tools for temporary remedies and the
circumstances in which they may be used.

Part 3 is the 2016 Checklist.

Reproduction of this document is encouraged.

Additional copies of this publication may be
obtained, viewed or downloaded from the
technical assistance section of the ADA
Website (www.ada.gov) or by calling the ADA
Informa-tion Line at 800-514-0301 (voice),
800-514-0383 (TTY).

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ii
Polling Place Accessibility is Required
by the Americans with Disabilities Act
Requirements for Accessibility
Evaluating the Physical Accessibility of Polling Places Getting Started
Parking
Passenger Drop-off Locations
Accessible Routes
Ramps
Protruding Objects
Building Entrance
Lifts and Elevators
Voting Area
Tools for Surveys
Tools and Documentation
Completing Measurements and Recording Information
Taking Photographs
Temporary Remedies
Polling Place Accessibility Checklist
1 2
2 3
3 5
5 7
8 9
11 11
12 12
12 14
14 16

TABLE OF CONTENTS
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1 POLLING PLACE ACCESSIBILITY IS REQUIRED

BY THE AMERICANS WITH DISABILITIES ACT
The Americans with Disabilities Act (ADA) is
a federal civil rights law that provides protections to people with disabilities to ensure that they are treated equally in all aspects of
life. Title II of the ADA requires state and local
governments (“public entities”) to ensure that
people with disabilities have a full and equal
opportunity to vote. The ADA’s provisions
apply to all aspects of voting, including polling
places (or vote centers). Voting at one’s polling
place allows voters the chance to interact with
neighbors and candidates who talk with voters
outside the polling place, and to ask questions
of or receive assistance from trained poll workers inside the polling place. Simply put, voting in person at a local polling place is the quintessential American voting experience.

In communities large and small, people cast
their ballots in a variety of facilities that temporarily serve as polling places, such as libraries, schools, and fire stations, or churches, stores,
and other private buildings. Voters include
people with a variety of disabilities, such as
those who use wheelchairs, scooters, or other
devices, those who have difficulty walking or
using stairs, or those who are blind or have
vision loss. They are people, young and old,
who have come to their polling place to exercise their right to vote. Many public entities report that their polling places are accessible.

However, the Government Accountability Office
estimates that only 27% of polling places were
accessible to people with disabilities in the
2008 elections.1
This means that 73% of the
polling places used in 2008 had architectural
barriers that made it difficult or even impossible for people with disabilities to enter their polling place and vote side by side with their
neighbors.

People with disabilities must have the opportunity to be full participants in an integrated civic event. The ADA requires that public entities
ensure that people with disabilities can access
and use all of their voting facilities. Because
a mix of public and private facilities are used
as polling places, public entities may ensure
Election Day accessibility of a polling place
by using low-cost temporary measures, such
as portable ramps or door stops, rather than
necessarily making permanent modifications to
a facility. If temporary measures will not fix a
barrier, and public entities are unable to make a
permanent modification to fix the barrier, then
the public entity must look for an alternative,
accessible polling place. In some circumstances, when a public entity is unable to identify or create an accessible polling place for a particular voting precinct or ward, election administrators may instead use an alternative method of voting at the polling place.2
Public entities are
encouraged to make permanent modifications
to their facilities used as polling places, such as
A voter with a disability casting his ballot
schools, community centers, and town halls.

The use of temporary measures to provide access to polling places on Election Day does not change a public entity’s obligations under the
ADA to ensure that its programs and services
are accessible to people with disabilities, nor
does it mean that a temporary remedy would
be appropriate in a public facility on an everyday basis.

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2 REQUIREMENTS FOR ACCESSIBILITY
The ADA’s regulations and the ADA Standards
for Accessible Design set out what makes
a facility accessible and should be used to
determine the accessibility of any facility
being considered for use as a polling place.

This publication, the ADA Checklist for Polling
Places (2016 Checklist), provides guidance to
election officials for determining whether a
polling place already has the basic accessibility
features needed by most voters with disabilities or can be made accessible on Election Day using temporary solutions to remove barriers.

The updated Checklist includes provisions from
the 2010 ADA Standards for Accessible Design
(“2010 Standards”).3
Any alterations made
to a polling place must comply with the 2010
Standards.

Other Justice Department Publications
In addition to the 2016 Checklist, election officials should consult the Department’s 7-page publication on the rights of voters with disabilities, The Americans with Disabilities Act and Other Federal Laws Protecting the Rights of
Voters with Disabilities.

Another Justice Department publication, Solutions for Five Common ADA Access Problems at Polling Places, illustrates suggested temporary solutions for several common accessibility problems found at polling places.

This 2016 Checklist and other Justice Department publications, as well as the title II regulation and the 2010 Standards are available at www.ada.gov.

Part 1: Evaluating the Physical
Accessibility of Polling Places
The 2016 Checklist, found in Part 3 of this document, is designed to assist officials in determining whether a facility being considered for use as a polling place is accessible to people
with mobility or vision disabilities, and, if not,
whether modifications can be made to ensure
accessibility or relocation to another accessible
facility will be necessary. The 2016 Checklist
should be used to evaluate both new and
existing polling places. Completing the 2016
Checklist will provide guidance on whether a
facility is accessible for voters with disabilities,
and how to identify and remedy any barriers
that exist.

Accessible polling place
1 U.S. Government Accountability Office Report: Voters with Disabilities; Additional Monitoring of Polling Places Could Further Improve Accessibility; September 2009.
2 See U.S. Department of Justice Technical Assistance: “The Americans with Disabilities Act and Other Federal Laws Protecting the Rights of Voters with Disabilities,” (September 2014), available at www.ada.gov.
3 The requirements that new construction and alterations comply with the 2010 Standards went into effect on March 15, 2012. Facilities that were built or altered before that date, and that complied with the 1991 Standards, need not be modified to comply with the 2010 Standards as to those provisions included in the 1991 Standards. See 28 C.F.R. §35.151(b)(2) (i). This is referred to as a safe harbor. The 1991 Standards and the 2010 Standards, as applied to polling places, are very similar, however, with the exception of the requirements for accessible parking. For example, the 1991 Standards required only one van-accessible space for every eight accessible spaces, see 28 C.F.R. pt. 36, Appendix D, §4.1.2(5)(b), while the 2010 Standards require one van-accessible space for every six accessible spaces, see 2010 Standards §208.2.4.

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3 Getting Started
Individuals using the 2016 Checklist need
not be experienced in evaluating facilities
for accessibility. It is designed to be used to
evaluate key areas that must be accessible. By
following these directions, staff can identify
accessible polling places and consider how to
implement temporary and permanent accessibility remedies to those facilities found to be inaccessible. References are also provided to
the 2010 Standards for more information about
particular requirements. We encourage election officials to provide training to their staff on compliance with the ADA.

An evaluation of polling place accessibility
focuses on those areas of a facility that may
be used as a polling place on Election Day.

Think about how people generally arrive at,
enter, and move through the polling place. Do
people drive and park? Are people dropped off
at the entrance? Do they arrive on foot or do
they take public transportation? This document
addresses the following key areas or features
that must be accessible: the parking area and
passenger drop-off sites; routes (both exterior
and interior); the entrance to the polling place;
and the voting area itself.

Arriving at the Polling Place
Parking
If parking is provided for voters, accessible
parking must be provided for people with
disabilities. An accessible space is composed
of three elements: the parking space, an access
aisle adjacent to the space that is wide enough
to allow voters with a mobility disability to get
out of their car or van, and signage designating it as an accessible space. The 2010 Standards require one accessible parking space per 25 parking spaces provided (up to the first
100 spaces). One of six (or fraction of six)
accessible parking spaces, but always at least
one, must be van accessible. Generally, the
access aisle must be at least 60 inches wide for
cars and 96 inches wide for vans. Van accessible spaces can also have an access aisle at least 60 inches wide if the width of the van
parking space is at least 132 inches. A sign,
with the International Symbol of Accessibility, must mark each accessible parking space.

Van accessible spaces must be designated as
such on the sign at these spaces. Accessible
parking spaces and the access aisles serving
them must be on a surface that is stable, firm,
and slip resistant (e.g., clear of gravel or mud)
without wide cracks or broken pavement and
located on the closest accessible route to the
accessible entrance. The accessible parking
spaces and access aisles must also be level
to allow a safe transfer from the car to a
person’s wheelchair.
(See Part 2 of this document for tips on measuring slopes and cross slopes.)
Parking requirements
are in Section A of the
2016 Checklist found in
Part 3 of this document.

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4 Solutions for Accessibility:

Problems Involving the Parking Area
Problem One: Parking is available, but no
accessible parking is provided or there are not
enough accessible parking or van accessible
spaces.

Solution: Find a relatively level parking area
near the accessible entrance and then designate the area for accessible parking spaces and adjacent access aisles. Use three parking
spaces to make two accessible parking spaces
with an access aisle. Traffic cones or other temporary elements may be used to mark these spaces and access aisles. Provide a temporary
sign designating each accessible parking space
and make sure the access aisle of each space is
connected to the accessible route to the accessible entrance.

Problem Two: Accessible parking is provided,
but it does not have a marked access aisle next to each designated accessible parking space.

Solution: Use traffic cones to mark
and block off the access aisle and
curb ramp area. The first accessible
parking space provided should be a
van accessible parking space with
an access aisle that is at least 96
inches wide.

Problem Three: Accessible parking
spaces or access aisles are on a
sloped surface and do not provide a
level area for a safe transition from
the voter’s car to a wheelchair.

Solution: Find a parking area that is
close to the accessible entrance and
is level. Provide accessible parking
spaces and access aisles in that area
by marking them off with traffic
cones. Make sure the accessible
parking spaces connect to an accessible route to the entrance. Provide a sign designating each accessible
parking space. When the parking area generally is not level, you may need to look beyond the parking area, to driveways and streets, for
example, to provide accessible parking in a
level area temporarily on Election Day.

Problem Four: No sign with the International
Symbol of Accessibility is installed at each accessible parking space.

Solution: Provide a temporary sign in front of
each accessible parking space, including a “van
accessible” sign for the van parking space.

Problem Five: A large number of accessible
parking spaces are provided, including van
accessible spaces, at a school near the main
building entrance. The voting area and entrance to the voting area, however, are at the rear of the school and there are no designated
accessible parking spaces in this area.

Three standard parking spaces are converted into a van accessible parking space with an access aisle. Cones mark and block off the access aisle and a temporary curb ramp with edge protection connects to an accessible route to the polling place.

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5 Solution: Find a relatively level parking area
near the accessible entrance to the voting area
and then designate the area for accessible
parking spaces and adjacent access aisles.

Traffic cones or other temporary elements may
be used to mark the spaces and access aisles.

Provide a temporary sign for each accessible
parking space and make sure the access aisle
of each space is connected to the accessible
route to the accessible entrance.

Passenger Drop-off Locations
Some voters with disabilities will be driven
to the polling place and dropped off in a passenger drop-off area near the entrance. If the polling place is served by passenger drop-off
areas, then at least one drop-off area must be
accessible. An accessible drop-off area, also
known as an accessible passenger loading
zone, must have a level access aisle next to the
vehicle space. If a curb separates the access
aisle from an accessible route, a curb ramp
must be provided so that people with disabilities can get to the accessible route leading to the accessible entrance.

Passenger drop-off area requirements are in
Section B of the 2016 Checklist found in
Part 3 of this document.

Accessible Routes
(Exterior and Interior)
Once a voter with a disability arrives at the
polling site, there must be an accessible route
from the accessible parking, passenger dropoff sites, sidewalks and walkways, and public transportation stops to get to the entrance of
the voting facility. The accessible route must be
at least 36 inches wide. It may narrow briefly
to 32 inches wide, but only for a distance of up
to 24 inches. (See Part 2 of this document for
tips on taking measurements.) Whenever possible, the accessible route must be the same as or near the general circulation path (i.e., the
path for general pedestrian use).

Inside the polling place, there must be an
accessible route from the entrance through
hallways, corridors, and interior rooms leading
to the voting area. The route must be free of
abrupt changes in level, steps, high thresholds,
or steeply sloped walkways. The accessible
route is essential for people who have difficulty walking or who use wheelchairs or other mobility devices to get into the polling place
and to the voting area. Where an accessible
route is different from the general circulation
path, signs will be needed to direct voters with
disabilities to the accessible route and to the
voting area.

Route requirements are in
Sections C and E of the 2016
Checklist found in Part 3 of this
document.

Accessible passenger drop-off and loading area
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6 Solutions for Accessibility:

Problems Involving the Accessible Route
Problem One: The sidewalk connecting parking
to the polling place entrance is too steep to be
accessible.

Solution: Check to see if there is another sidewalk that provides an accessible route to the accessible entrance. Sometimes there is a less
direct route that can serve as the accessible
route. If no accessible route can be found from
the current designated accessible parking,
relocate the accessible parking using traffic
cones and signs to an area where there is an
accessible route to the entrance.

Problem Two: The accessible route crosses a
curb and no curb ramp is provided.

Solution: Install a portable ramp.

Accessible routes to and within the polling place
Problem Three: One or two steps are part of the
route leading to the accessible entrance.

Solution: Install a portable ramp.

Problem Four: The interior hallway leading
to the voting area contains a set of stairs that
cannot be ramped.

Solution: If the accessible route cannot be
relocated, look for another area where voting
may be provided. For example, if the stage in a
school auditorium used for voting is up several
steps, perhaps the hallway or lobby area may
be accessible and used for voting instead of the
stage. Or, if a church basement located down
a flight of stairs is used as the voting area,
perhaps one of the ground floor rooms could
be used as the voting area. If it is impossible
to relocate the voting area for all voters, find a
location for an accessible voting station that offers the same privacy as the other voting area.

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7 Ramps
If any part of the accessible route - exterior
or interior - has a slope greater than 1:20, it is
considered a ramp and must meet the requirements for ramps. (See Part 2 of this document for tips on measuring running slopes and cross
slopes.) If any part of the accessible route
contains steps, it must be ramped. Even one
short step at an entrance or in a hallway can
prevent access by a person using a wheelchair,
walker, or cane and can make entry difficult for
many people who have other mobility disabilities. Interior and exterior ramps must not be too steep and must have a level landing at the
bottom and top, and where the ramp changes
direction. They must meet the ADA’s requirements regarding slope, width, landings, handrails, and edge protection. Ramps with a rise greater than six inches must have handrails
and if there are vertical drop offs on the sides,
there must be edge protection.

In the past, at some polling places where one
or more steps were present, officials or other
voters have carried people using wheelchairs
up the steps. This practice is not only dangerous for the person being carried, but also for those lifting the wheelchair. It is also
degrading to the person using a wheelchair and does not provide independent access. Carrying should never be used
as an alternative to providing an accessible way to enter a polling place (or other facility).

Ramp requirements are in Section G
of the 2016 Checklist found in Part 3
of this document.

Solutions for Accessibility:

Problems Involving Ramps
Problem One: There is a six inch high step on
the accessible route that has a ramp that is
only three feet long, making the ramp too steep
and, therefore, inaccessible.

Solution: Alter the route to avoid the steep
ramp or place a temporary ramp that is at least
six feet long over the short ramp.

A portable ramp with edge protection and handrails is placed over stairs to provide an accessible route on Election Day.

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8 Examples of outdoor protruding objects
include post or wall-mounted signs and lowhanging tree limbs. Examples of indoor protruding objects include fire extinguishers
and wall-mounted display cases, wall sconces,
open staircases, exit signs, overhead signs,
banners, and some arched doorways.

Protruding object requirements are in Sections
C, E, and F of the 2016 Checklist found in Part 3
of this document.

Signs or other objects in the pedestrian route can be a hazard if the bottom is more than 27 inches but less than 80 inches above the route. Objects that overhang the pedestrian route must be at least 80 inches above the route.

Protruding Objects
When people who are blind or who have vision
loss use a cane to detect hazards, only objects
located at 27 inches above the floor or ground
or lower are detectable. If an object is higher
than 27 inches and wall- mounted, it must not
protrude more than four inches into the path of
travel. Similarly, post mounted objects higher
than 27 inches must not protrude more than 12
inches into the path of travel. There must be at
least 80 inches clear height above the pedestrian route. To make a protruding object detectable: place an object or a barrier, such as a traffic cone, below the protruding object in the
cane-detectable area not more than 27 inches
above the floor. The undersides of stairs in any
route must be enclosed or protected with a
cane-detectable barrier, so that people who are
blind or have vision loss will not hit their heads
on the underside.

Protruding objects are found
outdoors on sidewalks and
walkways, and indoors
in lobby areas, hallways, or
voting areas. Because
people who are blind or
have vision loss
may walk on any
circulation path,
not just the
accessible routes,
all routes serving
or leading to the voting
area must be checked
for protruding
objects.

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9 Solutions for Accessibility:

Problems Involving Protruding Objects
Problem One: Objects, such as branches and
ceiling-mounted televisions, over a route are
lower than 80 inches above the ground or floor.

Solution: Prune the branches or remove the
items that are hanging below 80 inches. Another approach is to install a detectable barrier under the item that is too low. The detectable
barrier or object must be no higher than 27
inches above the route.

Problem Two: A wall-mounted display case
protrudes seven inches from the wall and the
bottom of the case is 40 inches above the floor.

Solution: Place a detectable object or skirting
below the case. The bottom of the skirting or
detectable object must be no higher than 27
inches above the floor.

Problem Three: The bottom of a set of stairs is
open and voters who are blind or have vision
loss can hit their head on the underside of the
stairs.

Solution: Provide a detectable fence or other
object so voters cannot walk under the stairs.

Building Entrance
A polling place must have at least one accessible entrance. At least one door at the accessible entrance must have a minimum clear width of 32 inches for a voter who uses a wheelchair
or other mobility device to pass through the
doorway. (See Part 2 of this document for tips
on taking measurements.) Door hardware
must be useable with one hand without tight
grasping, pinching, or twisting of the wrist,
so that it is operable by someone with limited
mobility in their hands. Doors may not have
high thresholds that impede voters who use
wheelchairs or other mobility devices in crossing the threshold. Inaccessible entrances must have signs directing voters to the accessible
entrance. The accessible entrance must remain
unlocked at all times the polling place is open.

Building entrance requirements are in Section
D of the 2016 Checklist found in Part 3 of this
document.

Solutions for Accessibility:

Problems Involving the Building Entrance
Problem One: One or two steps at the entrance
prevent access.

Solution: If another entrance is accessible and
on an accessible route from parking, passenger
drop-off sites, or public transportation stops,
designate it as the accessible entrance. If the
main entrance is not accessible, install a directional sign at the main entrance directing voters with disabilities to the accessible entrance.

Keep the accessible entrance unlocked during
all voting hours. If another accessible entrance
is not available, install a temporary ramp at the
main entrance.

When the underside of a set of stairs is open,
it is a hazard to people who are blind or have
low vision. Enclosing the area below the stair
or installing a cane-detectable barrier helps the
person to stop before hitting her head.

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10 Problem Two: The entrance door threshold is
one inch high.

Solution: Short ramps or wedges may be used
on both sides of the threshold to allow a voter
in a wheelchair to pass over the threshold.

Problem Three: The entrance doors are narrow
double leaf doors that are normally opened by
an automatic door opener but it is not working
on Election Day.

Solution: Keep both doors propped open,
station volunteers near the doors to open them
for voters while the polling place is open, or
provide a temporary doorbell to notify officials
Accessible entrance to polling place with signs
directing voters to the accessible entrance
that the door needs to be opened in a timely
manner.

Problem Four: The entrance door has a door
knob and/or latch that requires tight pinching
and twisting and is not accessible.

Solution: There are four typical solutions: add
an accessible pull or handle and leave the door
unlatched; install fully accessible door hardware; leave the door propped open; or provide a temporary doorbell to notify officials that the
door needs to be opened in a timely manner.

Examples of accessible door hardware
Submittal: November 1, 2024 Page | 148

11 Lifts and Elevators
If the voting area is not on the same level as
the entrance, there must be an independently
operable elevator or lift to provide an accessible route to individuals with disabilities. The door into the elevator or lift and the space
within must be wide enough to accommodate
wheelchairs and other mobility devices. All
controls should be operable without tight
grasping, pinching, or twisting and should be
no higher than 48 inches. Chair or seated lifts
found on staircases do not comply with the
2010 Standards as they are not suited for many
voters with disabilities, including people who
use wheelchairs.

Lift and elevator requirements are in Section
H and I of the 2016 Checklist found in Part 3 of
this document.

Solutions for Accessibility:

Problems Involving Lifts and Elevators
Problem One: The elevator
or lift to the voting area requires a key to be inserted before the elevator or lift is
operational.

Solution: Relocate the voting area to avoid use of the elevator or lift. Otherwise,
leave the key in the elevator or lift for the entire time the polling place is open,
or station a volunteer, who
has been trained in its
operation, to operate the
elevator or lift while the
polling place is open.

Voting Area
The accessible voting area must have an accessible entrance and adequate circulation and maneuvering space for voters who use wheelchairs or scooters, or who walk with mobility devices, to get in to the voting area, sign in at
the check-in table, and go to the voting stations
or machines. Within the voting area there must
be enough clearance for an individual with
a disability to access and use all the voting
equipment. Voting machines should be positioned so that the highest operable part is no higher than 48 inches. If voters are expected
to vote at counters or tables, there should be
a writing surface that provides knee and toe
clearance so that a voter who uses a wheelchair may sit at and use the counter or table.

Voting area requirements are in Section F of
the 2016 Checklist found in Part 3 of this document.

An accessible route connects the building entrance with the voting area, including voter check-in and voting stations.

Submittal: November 1, 2024 Page | 149
12 Solutions for Accessibility:

Problems Involving the Voting Area
Problem One: The voting area is in a small
room and the accessible voting machine is only
two feet from the check-in table.

Solution: Relocate the voting area to a larger
space such as a hallway or lobby or change the
layout of the voting area by moving the checkin table outside the room to provide appropriate space for voters with disabilities to use the accessible voting machine.

Part 2: Tools for Surveys
The tools necessary to conduct surveys using
the 2016 Checklist are inexpensive and many, if
not all, can be purchased at local hardware and
home improvement stores.

Tools and Documentation
The following tools are needed for the 2016
Checklist:
• a metal tape measure at least 20 feet long
• a digital level or a bubble level that is at
least 24 inches long
• a door pressure gauge
• a digital camera with a flash
• a copy of the 2016 Checklist for each location to be surveyed • a clipboard and pens or pencils
Completing Measurements
and Recording Information
One person can complete a survey of a polling
place but it is often quicker and easier for two
people to work together. One can be responsible for taking the measurements and the other for recording the information and taking
any photographs.

Taking Measurements
Sloped Surfaces
Measuring the slope of a ramp, parking space,
pedestrian route, or other ground or floor
surface is important to identify whether the
surface is accessible. Two slope measurements
perpendicular to one another should be taken
at each location. One is the running slope that
runs parallel to the direction of travel and the
other is the cross slope, which runs perpendicular to the running slope.

The amount of slope or grade is described as
the proportion of a vertical rise to a horizontal
length. It is usually described as:
• a ratio (e.g., 1:20, means one unit of vertical rise for each 20 units of horizontal length); or
• a percentage (e.g., 8.33% which equates to
a ratio of 1:12 or 4.76 degrees).

The easiest way to measure slope is to use a
digital level. The digital display gives a reading that may be shown as a ratio, percent, or degree. Calibrate the digital level before each
use.

A digital level that can be used
with measurements in
degrees, percentages, or ratios
Submittal: November 1, 2024 Page | 150

13 Another way to measure slope is to use a 24
inch level with leveling bubbles and a tape
measure. Place the level on the sloped surface
in the direction you wish to measure. Rest
one end of the level at the highest point of
the sloped surface and lift the other end (see
image) until the bubble is in the middle of the
tube. This is the “level” position. While the
level is in this position, measure the distance
between the bottom end of the level and the
sloped surface below. If the distance is two
inches or less, then the slope is 1:12 or less.

When the distance is more than two inches,
record the distance on the checklist so the exact
slope can be calculated later. For measuring
cross slope, if the distance measured from the
level position is ½ inch or less then the slope is
1:48 or less.

Using the Tape Measure
A tape measure is used to measure the length,
width, height, and depth of various elements
including parking spaces and access aisles,
routes, thresholds, doorways, and protruding
objects.

Measuring Door Openings
Special care is needed when measuring the
clear opening of a doorway. To measure the
clear opening of a standard hinged door, open
the door to 90 degrees. Measure the clear door
opening from the edge of the doorstop to the
edge of the door (not to the door jamb). This
measures the clear width of the door opening
through which people pass, which is less than
the width of the door itself. Door handles and
push bars should not be included in the measurements of door opening widths.

Measuring slope using a 24 inch
bubble level and tape measure
Measuring the clear door opening
Using a tape measure to measure
the width of a parking space
Submittal: November 1, 2024 Page | 151
14 Taking Photographs
It is always useful to first take a photo that will
clearly identify the site, then the elements surveyed. A comprehensive set of photographs makes it easier to understand existing conditions after the survey is completed. It is a good idea to take several photos of the exterior and
interior of the polling place. We recommend
taking photographs of measurements and noncompliant elements such as steps. It is likely that others may review information about the
facility you are surveying.

Temporary Remedies
Many accessibility barriers at polling places
can be removed with temporary remedies.

Although not designed to be permanent
solutions, the following tools can be used to
provide remedies on Election Day to improve
accessibility. These tools can often be found in
local hardware and home improvement stores
or online at minimal cost.

Traffic cones can be used to mark parking spaces, access aisles and passenger loading zones, to hold parking signs, and
to warn of protruding objects.

Van accessible parking signs should be used to
designate van accessible parking locations.

Accessible parking signs should be used to
designate accessible parking locations.

Directional signage should be used to
show direction to the accessible route,
accessible entrance, and voting area.

Van Parking Sign
Parking Signs Directional Signs
Temporary Remedies
Traffic Cones
Submittal: November 1, 2024 Page | 152

15 Portable ramps without handrails can only
be used for heights six inches or less and
can provide access at a curb or low step.

Portable ramps also can be placed flat to
cover holes or gaps in a sidewalk.

Portable ramps with handrails must
be used for heights greater than six
inches to provide access over steps.

For ramps greater than six inches high,
temporary edge protection such as a
pipe or piece of wood can be attached
with ties or twine to the edges of the
ramp. Edge protection must run the
entire length of the ramp.

Wedges can provide access at thresholds and
slight changes in level.

Door stops can be used to prop open a door if
the door handle is inaccessible, or if there is an
inadequate maneuvering clearance for a person
using a wheelchair or other mobility device to
open the door.

Portable ramp -
step six inches or less
Wedges
Door stop
Remove center post between doors if the
post is bolted to the door frame to provide a 32 inch clear opening or to allow double doors to be propped open.

Remove post (increase clear width
at double leaf doors)
Portable ramp -
greater than six inch step
Submittal: November 1, 2024 Page | 153
16 Ward:_________ Precinct:_________ Staff:_____________ Date:_________ Time:_________ Address:___________________________________ Location name:______________________ This checklist is designed to provide guidance for determining whether a polling place has basic accessibility features needed by voters with disabilities.

For each question below there are citations to the 2010 ADA Standards for Accessible Design (2010 Standards). Please review the 2010 Standards for all requirements.

There are some differences between the 1991 ADA Standards for Accessible Design (1991 Standards) and the 2010 Standards. Elements and spaces in a building constructed or altered before March 15, 2012, that complied with the 1991 Standards may remain in compliance with the 2010 Standards. See 28 C.F.R. §35.150(b)(2) for more information.

In completing the checklist, provide a measurement for every question with a “no” answer.

Where a question asks about more than one element, provide a note in the comments explaining any noncompliant elements.

Status of Polling Place
____ All Elements Compliant
____ Non-Compliant Elements Remediable with Temporary Measures ____ Non-Compliant Elements Not Remediable with Temporary Measures (Relocate Polling Place)
Part 3 : Polling Place Accessibility Checklist
Submittal: November 1, 2024 Page | 154

17 A Parking
Only complete this section if off-street parking is provided to voters. If off-street parking is not provided to voters, go to Section B.

If more than 25 parking spaces are provided
to voters, see the 2010 Standards for the
number of accessible parking spaces required.
(§208.2)
Yes No N/A Comments/
Remedies
A1 Is there at least one designated van accessible
space with signage with the International
Symbol of Accessibility and designated “van
accessible”? (§§208.2, 208.2.4, 502.6)
A2 Are the designated van accessible spaces at
least 96” wide with a 96” wide access aisle,
or 132” wide with a 60” wide access aisle?
(§§502.2, 502.3)
Width of space _____
Width of access aisle _____
A3 For van accessible spaces (particularly in a
garage or parking structure), is there vertical
clearance of at least 98” for the vehicular
route to the parking space, in the parking
space and access aisle, and along the vehicular route to the exit? (§502.5) A4 Are designated accessible parking spaces
and the access aisles serving them on a level
surface, with slopes not exceeding 1:48 in
all directions? (Note: Curb ramps may not
be part of an access aisle since they include
slopes greater than 1:48.) (§502.4)
A5 Are the surfaces of the designated accessible
parking spaces and access aisles stable, firm,
and slip resistant? (§§502.4, 302.1)
A6 Are the designated accessible parking spaces
located on the shortest accessible route to the
accessible entrance? (§208.3.1)
Ward:_________ Precinct:_________ Staff:_____________ Date:_________ Time:_________ Address:___________________________________ Location name:______________________ Submittal: November 1, 2024 Page | 155
18 B Passenger Drop-Off Area
Only complete this section if a passenger
drop-off area is provided for voters. If a
drop-off area is not provided to voters, go to
Section C.

Yes No N/A Comments/
Remedies
B1 Is the vehicle pull-up space on a level surface,
with slopes not exceeding 1:48 in all directions? (§503.4) B2 Is the access aisle next to the vehicle pull-up
space on a level surface, with a slope not
exceeding 1:48 in all directions? (§503.4)
B3 Is there vertical clearance of at least 114” (9
feet 6 inches) from the site entrance to the
vehicle pull-up area, in the access aisle, and
along the vehicular route to the exit? (§503.5)
B4 Is a curb ramp provided if a curb separates
the access aisle from the accessible route to
the accessible entrance? (§§206.2.1, 503.3)
B5 Is the width of the curb ramp surface at least
36” (not counting the side flares)? (§405.5)
B6 Does an accessible route connect the access
aisle and curb ramp to the accessible entrance
of the polling place? (§206.2)
Ward:__________ Precinct:__________ Staff:________________ Date:________ Time:_________ Address:_______________________________________ Location name:______________________ Submittal: November 1, 2024 Page | 156

19 C Exterior Route to Accessible Entrance
Complete a separate Exterior Route form,
when applicable, for the routes from 1) parking, 2) passenger drop-off areas, 3) public sidewalks and 4) public transportation stops.

Exterior route location:

Yes No N/A Comments/
Remedies
C1 Is the route at least 36” wide? (§403.5.1)
C2 Is the route free of abrupt changes in level
greater than ½”, including stairs? (§303)
C3 Is the route free of surface openings greater
than ½”, such as grates or holes in the pavement? (§302.3) C4 Are walking surfaces stable, firm, and slip
resistant? (§302.1)
C5 Is the route free of wall mounted objects that
protrude more than 4” into the path of travel
and are between 27” and 80” high? (§307.2)
C6 Is the route free of post mounted objects that
protrude more than 12” into the path of travel
and are between 27” and 80” high? (§307.3)
C7 Are objects that hang over the pedestrian
route 80” or higher, including the underside
of exterior stairs? (§307.4)
C8 If the route crosses a curb, is there a curb
ramp that is at least 36” wide with a slope no
more than 1:12? (§§303.4, 405.2, 405.5, 406.1)
C9 Is the running slope of part of the route
greater than 1:20? If yes, go to Section G.
(§402.2)
C10 Is the cross slope of the accessible route no
greater than 1:48? (§§403.3, 405.3)
Ward:__________ Precinct:__________ Staff:_______________ Date:_________ Time:_________ Address:_______________________________________ Location name:______________________ Submittal: November 1, 2024 Page | 157
20 D Polling Place Entrances Yes No N/A Comments/
Remedies
D1 Is the clear width of the door opening (one
door or one active leaf of a double door) at
least 32”? (§404.2.3)
D2 Is each door hardware useable with one hand
without tight grasping, pinching, or twisting
of the wrist? (§§309.4, 404.2.7)
D3 On the pull side of the door, is there at least
18” of clearance provided to the side of the
latch? (§404.2.4)
D4 Is the area in front of the door level, with
slopes no greater than 1:48 in all directions?
(§§404.2.4.4, 405.7.1)
D5 If there are doors in a series, is the distance
between the two hinged doors at least 48”
plus the width of the door swinging into the
space? (§404.2.6)
D6 Can the second door (interior door) in the
series be opened with no more than 5
pounds of force? (§309.4)
D7 Does the second door (interior door) in the
series comply with D2, D3, and D4, above?
D8 Are door thresholds no higher than ½”?
(Note: If the threshold is between ¼” and ½”
it must be beveled.) (§404.2.5)
D9 Do inaccessible entrances have signage
directing voters to the accessible entrance?
(§216.6)
D10 If voters are directed to an alternative accessible entrance, is this entrance kept unlocked during voting hours? (28 C.F.R. §§35.130,

35.133)
Ward:__________ Precinct:__________ Staff:_______________ Date:_________ Time:_________ Address:_______________________________________ Location name:______________________ Submittal: November 1, 2024 Page | 158

21 E Route from Entrance Into Voting Area Yes No N/A Comments/ Remedies
E1 Is the route at least 36” wide? (§403.5.1)
E2 Is the route free of wall mounted objects that
protrude more than 4” into the path of travel
and are between 27” and 80” high? (§307.2)
E3 Is the route free of post mounted objects that
protrude more than 12” into the path of travel
and are between 27” and 80” high? (§307.3)
E4 Are objects that hang over the route 80” or
higher, including the underside of stairs?
(§307.4)
E5 Is the route free of abrupt changes in level
greater than ½”, including stairs? (§303)
E6 Is the running slope of part of the route
greater than 1:20? If yes, go to Section G.
(§303.4 )
E7 If the route to the voting area has stairs, is a
platform lift or elevator provided? If yes, go
to Section H (lifts) or Section I (elevators).
(§402.2)
E8 If doors are provided along the route to the
voting area, is the clear width of each door
opening (one door or one active leaf of a
double door) at least 32”? (§404.2.3)
E9 Is each door hardware useable with one hand
without tight grasping, pinching, or twisting
of the wrist? (§§309.4, 404.2.7)
E10 Can each door be opened with no more than
5 pounds of force? (§309.4)
E11 Is the threshold at each door no higher than
½”? (Note: If the threshold is between ¼”
and ½” it must be beveled.) (§404.2.5)
E12 On the pull side of each door, is there at least
18” of clearance provided to the side of the
latch? (§404.2.4)
E13 Is the area in front of each door level, with
slopes no greater than 1:48 in all directions?
(§§404.2.4.4, 405.7.1)
Ward:__________ Precinct:__________ Staff:_______________ Date:_________ Time:_________ Address:_______________________________________ Location name:______________________ Submittal: November 1, 2024 Page | 159
22 F Within the Voting Area Yes No N/A Comments/
Remedies
F1 Are floor surfaces stable, firm, and slip resistant? (§302.1) F2 Is the route free of wall mounted objects that
protrude more than 4” into the path of travel
and are between 27” and 80” high? (§307.2)
F3 Is the route free of post mounted objects that
protrude more than 12” into the path of travel
and are between 27” and 80” high? (§307.3)
F4 Are objects that hang over the route 80” or
higher, including the underside of stairs?
(§307.4)
F5 Is there enough room to provide a route at
least 36” wide to the registration table and
voting stations? (§403.5.1)
F6 Is there enough room to provide a turning
space in front of at least one voting station,
such as a circle that is at least 60” in diameter? (§304.3) F7 Is there enough room to provide a turning
space in front of at least one accessible voting
machine, such as a circle that is at least 60” in
diameter? (§304.3)
Ward:__________ Precinct:__________ Staff:_______________ Date:_________ Time:_________ Address:_______________________________________ Location name:______________________ Submittal: November 1, 2024 Page | 160

23 G Ramps
Complete a separate ramp form for each
ramp, whether exterior or interior.

Ramp location:

Yes No N/A Comments/
Remedies
G1 Is the running slope of the ramp no greater
than 1:12? (§405.2)
G2 Is the cross slope of the ramp 1:48 or less?
(§405.3)
G3 Is the rise (height) for any ramp run 30” or
less? (§405.6)
G4 Is the ramp, measured between handrails, at
least 36” wide? (§405.5)
G5 Does the ramp have a level landing that is at
least 60” long, at the top and bottom of each
ramp section? (§405.7)
G6 For every 30” of rise, is a level landing at
least 60” long provided? (§§405.6, 405.7)
G7 Is a level landing, at least 60” by 60” provided
where the ramp changes direction? (§405.7.4)
G8 If the rise of the ramp is greater than 6”, are
handrails provided that are between 34” and
38” above the ramp surface? (§§405.8, 505.4)
G9 If the rise of the ramp is greater than 6” and
the ramp or landing has a vertical drop-off
on either side of the ramp, is edge protection
provided? (§405.9)
Ward:__________ Precinct:__________ Staff:_______________ Date:_________ Time:_________ Address:_______________________________________ Location name:______________________ Submittal: November 1, 2024 Page | 161
24 H Lifts Yes No N/A Comments/
Remedies
H1 Is the lift operational at the time of the
survey? (28 C.F.R. §§35.130, 35.133)
H2 Is the lift independently operable, or can it be
made so during Election Day? (§410.1)
H3 Is there 30” by 48” of clear floor space within
the lift? (§§410.3, 305.3)
H4 Are the controls for the lift no higher than
48”? (§§410.5, 309.3, 308)
H5 Are the controls useable with one hand
without tight grasping, pinching or twisting?
(§§410.5, 309.4)
H6 Is the clear width of the door opening/gate
opening at the end of the lift at least 32”? If a
side door/gate is provided, is the clear opening width at least 42”? (§410.6) Ward:__________ Precinct:__________ Staff:_______________ Date:_________ Time:_________ Address:_______________________________________ Location name:______________________ Submittal: November 1, 2024 Page | 162

25 I Elevators Yes No N/A Comments/
Remedies
I1 Is the elevator car door opening at least 36”
wide? (§407.3.6, Table 407.4.1)
I2 Is there space to maneuver within the elevator car, e.g., 51” deep and 68” wide; OR 80” deep and 54” wide; OR 60” deep and 60”
wide? (§407.4.1)
I3 Are hallway elevator call buttons 48” high or
lower? (§§407.2.1.1, 308.2, 308.3)
I4 Are elevator car controls 48” high or lower?
(§§407.4.6.1, 308.2, 308.3)
I5 Does the elevator have visible and audible
signals in the hallway to indicate the arrival
and direction of the elevator car? (§407.2.2.1)
I6 Does the elevator have visible and audible
signals within the elevator car to indicate the
position of the car? (§407.4.8)
Ward:__________ Precinct:__________ Staff:_______________ Date:_________ Time:_________ Address:_______________________________________ Location name:______________________ Submittal: November 1, 2024 Page | 163
The Americans with Disabilities Act authorizes the Department of Justice (the Department) to provide technical assistance to individuals and entities that have rights or responsibilities under the Act. This document provides informal guidance to assist you in understanding the ADA and the Department's regulations.

This guidance document is not intended to be a final agency action, has no legally binding effect, and may be rescinded or modified in the Department’s complete discretion, in accordance with applicable laws. The Department’s guidance documents, including this guidance, do not establish legally enforceable responsibilities beyond what is required by the terms of the applicable statutes, regulations, or binding judicial precedent.

Submittal: November 1, 2024 Page | 164

CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
APPENDIX J: ADA BEST PRACTICES TOOLKIT: EMERGENCY

MANAGEMENT UNDER TITLE II OF THE ADA
Submittal: November 1, 2024 Page | 165
NOTICE
Portions of this chapter may not fully reflect the current ADA regulations. The regulation implementing title II of the ADA was revised as recently as 2016. Revised ADA Standards for Accessible Design (2010 Standards) were issued on September 15, 2010 and went into effect on March 15, 2012.

ADA Best Practices T ool Kit for State and Local Governments Chapter 7
Emergency Management
Under T itle II of the ADA
In this Chapter, you will learn how to make emergency management programs, services, and activities accessible to everyone, including people with disabilities. Chapter 7 answers the following questions:

What does emergency management cover?
How does the ADA apply to emergency management?
What are some of the common problems faced by people with disabilities in accessing emergency- and disasterrelated services, programs, activities, and facilities? What are some of the steps that state and local governments can take to make emergency- and disaster-related services, programs, activities, and facilities accessible to people with disabilities? A. ADA Basics for Emergency Management
One of the primary responsibilities of state and local governments is to protect residents and visitors from harm, including assistance in preparing for, responding to, and recovering from emergencies and disasters. State and local governments must comply with Title II of the ADA in the emergency- and disaster-related programs, services, and activities they provide.1
This requirement applies to programs, services, and activities provided directly by state and local governments as well as those provided through third parties, such as the American Red Cross, private nonprofit organizations, and religious entities.2
Under Title II of the ADA, emergency programs, services, activities, and facilities must be accessible to people with disabilities 3
and generally may not use eligibility criteria that screen out or tend to screen out people with disabilities.4
The ADA also requires making reasonable modifications to policies, practices, and procedures when necessary to avoid discrimination against a person with a disability5 and taking the steps necessary to
ensure effective communication with people with disabilities.6 The ADA generally does not require state or local
emergency management programs to take actions that would fundamentally alter the nature of a program, service, or activity or impose undue financial and administrative burdens.7 B. What is Emergency Management?
Emergency management is wide-ranging. It includes all programs, services, and activities related to emergencies and disasters, including:

Preparation – advance planning for emergencies and disasters; Testing of Preparedness – staging emergency simulations and other approaches to testing the effectiveness of emergency preparedness;
Notification – alerting the public to emergencies and disasters and to available programs, services, and activities; Community Evacuation and Transportation;
Emergency Shelter Programs;
Temporary Lodging and Housing;
Social Services and Emergency- and Disaster-Related Benefit Programs; Emergency Medical Care and Services;
Relocation Programs, Activities, and Services;
Transition and Transportation Back to the Community Following an Emergency or Disaster; Emergency and Disaster Recovery Programs, Services, and Activities; and Remediation of Damage Caused by Emergencies and Disasters– repairing and rebuilding damaged facilities, removing debris, and relocation and re-introduction of state and local government programs, services, and activities following an emergency or disaster.
1 42 U.S.C. § 12132; see generally, 28 C.F.R. §§ 35.130, 35.149. 2 28 C.F.R. § 35.130(b)(1).
3 28 C.F.R. §§ 35.149 - 35.151.
4 28 C.F.R. § 35.130(b)(8).
5 28 C.F.R. § 35.130(b)(7).
6 28 C.F.R. §§ 35.160 - 35.164.
7 28 C.F.R. §§ 35.130(b)(7), 35.150(a)(3), 35.164.

C. Pr eparation – Advance Planning for Emergencies and Disasters Submittal: November 1, 2024 Page | 166
An emergency management plan is the all-important first step in ensuring an effective response to emergencies and disasters. Public officials, specialists from organizations such as the American Red Cross, and community members should work together to develop a comprehensive plan to prepare for emergencies. One good way to test your emergency management plan is to enlist people with disabilities to role-play during emergency simulations. Seeking and using input from people with a variety of disabilities, and organizations with expertise on disability issues, will help ensure that your emergency planning and preparedness meet the access needs of people with disabilities in your community with respect to all phases of emergency management.

D. Notification – Alerting the Public to an Emergency
Officials must act quickly to alert the public to an impending emergency situation. But many traditional emergency notification methods are not accessible to people with disabilities. People who are deaf will not hear radio, television, sirens, or other audible alerts. Those who are blind or who have low vision may not be aware of visual cues, such as flashing lights. State and local governments need to use warning methods that ensure all residents and visitors will have the information necessary to make sound decisions and take appropriate, responsible action.

Often, using a combination of notification methods will be more effective than relying on one method alone. For instance, combining visual and audible alerts will reach a greater audience than either method would alone. Auto-dialed text telephone (TTY) messages to pre-registered individuals who are deaf or hard of hearing, text messaging, emails, and other innovative uses of technology may be incorporated into such procedures. For announcements by government officials on local television stations, providing qualified sign language interpreters and open captioning will ensure that all people tuning in are able to access the information provided. The emergency management plan should identify the steps that will be taken and the resources that will be used to ensure that emergency notifications will be accessible to all.

E. Community Evacuation and T ransportation
In an emergency, people with disabilities may face a variety of challenges in evacuating to safety. A person with a mobility disability may need assistance leaving a building without a working elevator. Individuals who are blind or who have low vision may no longer be able to independently use traditional orientation and navigation methods. A deaf person may be trapped somewhere unable to communicate with anyone because the only available communication device relies on voice. State and local governments need to establish procedures to ensure that people with disabilities can evacuate the area of an emergency in a variety of conditions, with assistance when it is needed.

One step that can significantly increase the effectiveness of your planning process is to create a voluntary, confidential registry of persons with disabilities who may need individualized notification or evacuation assistance. Setting up a voluntary registry requires that procedures be implemented to ensure that the registry is voluntary, confidentiality is protected, and information is updated as needed.

Both public and private transportation may be disrupted due to overcrowding, because of blocked streets and sidewalks, or because the transit system is not functioning at all. The movement of people during an evacuation is critical, but many people, because of their disabilities, cannot drive or use traditional, inaccessible transportation. Thus, emergency plans must identify accessible forms of transportation (i.e., vehicles equipped with wheelchair lifts) available to help evacuate people with disabilities. For instance, some communities have used lift-equipped school buses, transit buses, or paratransit vehicles to evacuate people who use wheelchairs or scooters. Some people with disabilities will be able to reach mass evacuation pick-up locations independently, while others may be unable to leave their homes without assistance. Evacuation and emergency transportation plans should address the evacuation-related needs of people with disabilities.

F. Emergency Shelter Pr ograms
When emergencies arise, communities often provide residents and visitors with safe refuge in temporary shelters.

Shelters are sometimes operated by government entities themselves. More often, they are operated by a third party.

Regardless of who operates a shelter, the ADA generally requires shelter operations to be conducted in a way that offers people with disabilities the same benefits – e.g., safety, comfort, food, medical care, the support of family and friends – provided to people without disabilities. Because sheltering programs are critical to ensuring the safety of people with disabilities in emergencies and disasters, ADA requirements for sheltering are discussed in greater detail in two standalone technical assistance documents that state and local governments can provide to shelter operators to assist them in planning to meet the needs of people with disabilities in the shelter environment. While these technical assistance documents do not address all ADA compliance issues that may arise in emergency shelters, they address a number of the most common access problems.

The first of these technical assistance documents – “The ADA and Emergency Shelters: Access for All in Emergencies and Disasters” is in Addendum 2 to this Chapter at www.ada.gov/pcatoolkit/chap7shelterprog.htm. It discusses the ADA’s nondiscrimination requirements for shelter programs. The second technical assistance document – “ADA Checklist for Emergency Shelters” is in Addendum 3 to this Chapter at www.ada.gov/pcatoolkit/chap7shelterchk.htm.

The Checklist includes two assessment tools to help state and local governments and emergency shelter operators ensure that emergency shelters provide access to all: (1) a preliminary survey tool that will help in deciding if a facility has the accessibility characteristics that make it a good candidate for a potential emergency shelter, and (2) a more detailed checklist that will help identify the most common architectural barriers to access for people with disabilities found at emergency shelters.

G. Access to Social Services, T emporary Lodging or Housing, and Other Benefit Pr ograms State and local governments often provide social services and other benefit programs to assist people harmed by emergencies and disasters. These programs need to be accessible to all, including people with disabilities. Following are some important points to remember:

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Application procedures should not limit access by people with disabilities. For example, programs that require people to apply by telephone may exclude people who are deaf or hard of hearing. Inaccessible web-based application procedures and printed application forms may exclude people who are blind or have low vision.

Programs that require in-person applications may exclude people who, because of their disabilities, are unable to leave shelters or their homes. Procedures that allow people to apply in different ways – providing auxiliary aids and services and reasonable modifications to application procedures when people with disabilities need them – is the most effective way to ensure equal access.

Information about social services and other benefit programs should be available in formats that people with communication disabilities can use. For example, during emergencies, announcements about the availability of social services and other benefits are often made orally, whether in radio and television broadcasts or in public announcements at emergency shelters. People who are deaf or hard of hearing may not receive information about these programs unless television broadcasts have open captions, materials describing the programs are posted on websites, or public announcements are translated by a sign language interpreter or posted on shelter bulletin boards.

Crisis counseling services will not be accessible to people who are deaf or hard of hearing unless appropriate auxiliary aids and services are provided. In addition, these services need to be offered in physically accessible locations so people with mobility disabilities can use them.

Temporary lodging or housing programs will not be accessible to people with mobility disabilities or people who are deaf or hard of hearing unless accessible hotel rooms or accessible temporary housing is available. People with disabilities may be unable to utilize temporary lodging or housing programs without assistance in locating a hotel room or housing that meets their disability-related needs, or without accessible transportation. To prepare for the potential need for temporary housing, identify in your emergency response plan available physically accessible short-term housing, as well as housing with appropriate communication devices, such as TTY's. Temporary accessible housing (such as nearby accessible hotel rooms) may be used if people with disabilities cannot immediately return home after a disaster.

Access to T emporary Housing
People with disabilities may have more difficulty locating temporary housing or lodging than others.

For example, someone with a mobility disability may need to personally verify that an entrance to an apartment has no steps or that the accessible features of a bathroom or kitchen meet his needs.

Some people who are blind or have low vision may not be able to locate addresses in an unfamiliar community or determine if an apartment is clean and safe without assistance. For these reasons people with disabilities may need extra time and help, including transportation assistance, in locating housing.

H. Repairing and Rebuilding
Emergencies and disasters often damage state and local government facilities. In the recovery stage of emergency management, state and local governments often make alterations to facilities to repair such damage, construct facilities to replace those that were destroyed or extensively damaged, or move government programs, services, and activities from damaged facilities to other locations. When constructing new or replacement facilities and repairing damaged facilities, state and local governments must comply with the accessibility requirements of Title II of the ADA. They may choose from two design standards for new construction and alterations – either the Uniform Federal Accessibility Standards (UFAS) or the ADA Standards for Accessible Design (ADA Standards). If the ADA Standards are chosen, public entities are not entitled to the elevator exemption contained in § 4.1.3(5) of the Standards. If the building was newly constructed or altered after the ADA went into effect, then the design standard used at that time must be followed for the rebuilding. Alterations to facilities must not decrease accessibility.

State or local government facilities constructed after January 26, 1992 and alterations to such facilities must comply with the new construction requirements of Title II of the ADA.8 Alterations to facilities constructed before the ADA became effective, must comply with Title II’s requirements for alterations to existing facilities.9 Under the ADA Standards,
alterations to primary function areas of existing facilities trigger a "path of travel" requirement – i.e., a requirement to make the path of travel from the entrance to the altered area accessible, including telephones, restrooms, and drinking fountains serving the altered area.10 Primary function areas are those where major activities take place. But a public entity is not required to spend more than 20 percent of the cost of the original alteration on making the path of travel accessible, even if this cost limitation results in less than full accessibility. Under UFAS, if an existing facility undergoes a “substantial alteration,” the public entity must provide (1) an accessible route from public transportation, parking, streets, and sidewalks to all accessible parts of the building; (2) an accessible entrance; and (3) accessible restrooms.11 A “substantial alteration” for purposes of UFAS is where the total cost of all alterations in a 12-month period amounts to 50 percent or more of the value of the building.

When moving programs from a damaged facility to another location, state and local governments must ensure that the programs remain accessible to people with disabilities.12 This requirement applies whether the program is relocated permanently or temporarily.
8 28 C.F.R. § 35.151.
9 28 C.F.R. § 35.151.
10 28 C.F.R. Part 36, Appendix A, § 4.1.6(2).

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11 41 C.F.R. Part 101 - 19.6, Appendix A, § 4.1.6(3).
12 28 C.F.R. §§ 35.149 - 35.151.

I. Steps to Ensur e Access for All in Emergencies and Disasters Here are some steps you can take now to ensure that emergency management programs, services, and activities are accessible to everyone, including people with disabilities.

Advance Planning: On an on-going basis, seek and use input from people with different types of disabilities (i.e., mobility, vision, hearing, cognitive, psychiatric, and other disabilities) regarding all phases of your emergency management plan, including:
preparation;
notification;
evacuation and transportation;
sheltering;
first aid and medical services;
temporary lodging and housing;
transition back to the community;
clean up; and
other emergency- and disaster-related programs, services, and activities.

Voluntary Registry: Create voluntary, confidential registries of persons with disabilities who may need individualized evacuation assistance, transportation, and/or notification. Establish procedures to ensure the registry’s voluntariness, guarantee confidentiality controls, and develop a process to update the registry when needed. Publicize the availability of the registry.

Notification: If you use emergency warning systems such as sirens or other audible alerts, provide ways to provide people who are deaf or hard of hearing prompt notice of an impending disaster. Combine visual and audible alerts to reach a greater audience than either method would by itself. Consider using telephone calls, autodialed TTY (teletypewriter) messages, text messaging, emails, and even direct door-to-door contact with preregistered individuals. Also, consider using open captioning on local TV stations, and dispatching qualified sign language interpreters to assist in broadcasting emergency information provided to the public.

Ensur e Access for People with Disabilities Who Use Service Animals: Modify “no pets” policies to enable people with disabilities to evacuate, use emergency transportation, stay in shelters, and participate in all emergency- and disaster-related programs together with their service animals. Teach first responders and the employees, volunteers, and third parties who perform emergency- and disaster-related functions that people with disabilities should not be separated from their service animals even in places where pets are typically not allowed.

Only two questions may be asked to determine if an animal is a service animal: (1) Is this animal a service animal required because of a disability? (2) What tasks or work has this animal been trained to perform? If the answers to these questions reveal that an animal has been trained to provide assistance to a person with a disability, that person should be able to access services, programs, activities, and facilities while accompanied by his service animal. Service animals do not require certification, identification cards or licenses, special equipment, or professional training.

Evacuation and Return Home: Adopt policies to ensure that your community evacuation and recovery plans enable people with disabilities, including those who have mobility, vision, hearing, cognitive, and psychiatric disabilities to safely self-evacuate, to be evacuated by others, and to return home.

Transportation: Some people with disabilities will need accessible transportation. Identify accessible modes of transportation, such as wheelchair lift-equipped school buses, transit buses, paratransit vehicles, and taxis that will be available to evacuate people with disabilities during an emergency. Ensure that transportation plans address people with disabilities’ needs to transport mobility aids, such as wheelchairs or scooters, oxygen tanks or other medical equipment, and service animals.

Shelters – Policies: Review your sheltering program to ensure that rules, policies, and procedures comply with ADA requirements. Use the Department of Justice’s technical assistance publication, “The ADA and Emergency Shelters: Access for All in Emergencies and Disasters, ” which is located in Addendum 2 to this Chapter and at www.ada.gov/pcatoolkit/chap7shelterprog.htm All shelter operators need to know the ADA requirements discussed in this Chapter, including the Addenda. If your sheltering program is operated through any third parties, provide them with a copy of these materials.

Shelters – Physical Accessibility: Survey your community’s current shelters for barriers to access for persons with disabilities. Use the Department of Justice’s “ADA Checklist for Emergency Shelters,” which is located in Addendum 3 to this Chapter, and at www.ada.gov/pcatoolkit/chap7shelterchk.htm If you find barriers to access, r emove the barriers or work with the facility’ s owner to r emove them.

If barriers r emain, find another nearby facility that is or can be made accessible. In identifying new or alternative shelter locations, use the pr eliminary survey tool which will help you determine if a facility is a good candidate for a potential emergency shelter .

Until all emergency shelters have accessible parking, exterior routes, entrances, interior routes to the shelter area, sleeping and recreational areas, dining facilities, and toilet/bathing rooms, identify and widely publicize to the public, including persons with disabilities and organizations with expertise on Submittal: November 1, 2024 Page | 169
disability issues, the locations of the most accessible emergency shelters and the accessible featur es they pr ovide.

Adopt procedures to ensure that shelter staff and volunteers maintain accessible r outes and minimize pr otruding objects.

Social Services and Other Benefit Pr ograms: Review your social service and other emergency- and disasterrelated programs, services, and activities to ensure that people with disabilities have an equal opportunity to apply for and benefit from them.

Ensure that eligibility criteria do not unnecessarily screen out or tend to screen out people with disabilities – e.g., requiring a driver’s licence excludes people who, because of their disability, cannot drive; requiring a telephone number excludes many people who are deaf or have a speech disability.

Ensure that architectural barriers do not deny access to people with mobility disabilities.

Ensure that communication barriers do not deny access to people with disabilities. Establish policies and procedures to provide the auxiliary aids and services needed to communicate effectively with people with disabilities, giving primary consideration to the auxiliary aids and services requested by an individual with a disability.

Provide training so that employees and volunteers who staff these programs understand their ADA obligation to provide effective communication and make reasonable modifications to policies, practices, and procedures when necessary to avoid discrimination against people with disabilities.

Incident Management: During emergencies and disasters, first responders, emergency transportation drivers, and shelter staff often have questions about how to handle issues that arise. When these issues involve people with disabilities, ADA obligations are often implicated. Consider appointing one or more persons knowledgeable on ADA requirements and disability issues (ADA Incident Managers) who will be on-call throughout emergencies and disasters to provide quick guidance on issues that may involve the ADA and/or a person with a disability.

Recovery: During disasters, government facilities can be damaged or destroyed. When altering or rebuilding after a disaster, ensure that alterations to facilities and the design and construction of new or replacement facilities comply with all applicable federal accessibility requirements.

ADA Tool Kit for State and Local Governments
October 26, 2009
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CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
APPENDIX K: EMERGENCY PREPAREDNESS RESOURCES
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Emergency Preparedness Resources for
Employers, Governments, Shelters and Service Providers
Copyright © 2016

CONTENTS
Ask Your Questions about the Americans with Disabilities Act (ADA)....................................... 1 Emergency Preparedness and Planning for Local, State, and Federal Governments ............... 2 Emergency Preparedness and Planning in Employment Settings............................................. 4 Emergency Preparedness and Planning for Managers, Responders, Service Providers, Caregivers ................................................................................................................................. 6 Emergency Preparedness and Planning for Shelters ................................................................ 7 Effective Communication in Case of Emergency....................................................................... 8 Webcasts on Emergency Preparedness and Planning............................................................ 10 General Resources on Emergency Preparedness for Every Audience ................................... 11 Ask Your Questions about the Americans with Disabilities Act (ADA) Southeast ADA Center
A Member of the ADA National Network
1-800-949-4232 (voice/TTY)
The Southeast ADA Center is one of 10 regional centers that provide accurate information on issues related to the Americans with Disabilities Act (ADA), disability, and technology access.

Our purpose is to teach the public how to comply with the ADA. The Southeast ADA Center serves Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina and Tennessee. All calls are confidential!
www.adasoutheast.org
ADA National Network
The ADA National Network provides information, guidance and training on the Americans with Disabilities Act (ADA), tailored to meet the needs of business, government and individuals at local, regional and national levels. The ADA National Network has ten Regional Centers located throughout the United States that provide local assistance to ensure that the ADA is implemented wherever possible. The Centers are funded by the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR). adata.org The Southeast ADA Center publishes materials intended to provide accurate information on issues and concerns related to the Americans with Disabilities Act (ADA) for information specialists, advocates, business owners, government agencies, managers, and the general public.

Copyright Permission
For copyright permission, email the Southeast ADA Center ([email protected]).

Organizations may reproduce this resource sheet for non-commercial use provided they acknowledge the Southeast ADA Center as the copyright owner and include the following credit statement:

Reprinted from the Southeast ADA Center website (ADAsoutheast.org).

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Emergency Preparedness and Planning for Local, State, and Federal Governments
Access to 9-1-1 and Telephone Emergency Services (U.S. Department of Justice) HTML | PDF 10 pages
www.ada.gov/911ta.htm (HTML)
www.ada.gov/911ta.pdf (PDF)
ADA Best Practices Tool Kit for State and Local Governments (U.S. Department of Justice)
 Chapter 4: 9-1-1 and Emergency Communications Services www.ada.gov/pcatoolkit/chap4toolkit.htm
 Chapter 7: Emergency Management under Title II of the ADA www.ada.gov/pcatoolkit/chap7emergencymgmt.htm
 Chapter 7, Addendum 1: Title II Checklist (Emergency Management) www.ada.gov/pcatoolkit/chap7emergencymgmtadd1.htm
 Chapter 7, Addendum 2: The ADA and Emergency Shelters: Access for All in Emergencies and Disasters
www.ada.gov/pcatoolkit/chap7shelterprog.htm
 Chapter 7, Addendum 3: ADA Checklist for Emergency Shelters www.ada.gov/pcatoolkit/chap7shelterchk.htm
An ADA Guide for Local Governments: Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities (U.S. Department of Justice)
HTML | PDF 11 pages, print version | PDF screen version www.usdoj.gov/crt/ada/emergencyprep.htm (HTML)
www.ada.gov/emerprepguideprt.pdf (PDF print)www.ada.gov/emerprepguidescrn.pdf (PDF screen) Best Practices in Emergency Preparedness (Research and Training Center on Independent Living at the University of Kansas)
Offers some current best practice efforts addressing disaster-related needs of people with disabilities, using proven methods that can be replicated at the state, county or grassroots level.
www.disabilityprepared.ku.edu/
Communicating with People Who Are Deaf or Hard of Hearing: A Guide for Law Enforcement Officers (U.S. Department of Justice)
HTML | PDF 2 pages
www.ada.gov/lawenfcomm.htm (HTML)www.ada.gov/lawenfcomm.pdf (PDF) Community Emergency Preparedness Information Network (CEPIN) This project develops model community education programs for people who are deaf or hard of hearing.
www.cepintdi.org
Community Transportation Association Emergency Management Resources The Community Transportation Association of America (CTA) has compiled resources and expertise to help your community plan for disaster situations. This will help you be better Submittal: November 1, 2024 Page | 173
equipped for evacuations, medical emergencies, and other contingencies that may arise during a large-scale emergency.
web1.ctaa.org/webmodules/webarticles/anmviewer.asp?a=721&z=5 Departmental Guidelines on Emergency Preparedness and Individuals with Disabilities (U.S. Department of Transportation)
www.civilrights.dot.gov/civil-rights-awareness-enforcement/accessibility/departmental-guidelines-emergencypreparedness-and Disability.gov Searchable Database on Emergency Preparedness Disability.gov is the federal government website for comprehensive information on disability programs and services in communities nationwide.
https://www.disability.gov/emergency_preparedness
Disaster Planning, Response and Recovery (The Florida Institute for Family Involvement)
Links to additional resources are available on the sidebars of this webpage. www.fifionline.org/disaster_plan.php
Federal Communication Commission (FCC) Public Safety & Homeland Security Bureau Disability Resources
This agency is responsible for developing, recommending, and administering the FCC’s policies pertaining to public safety communications issues. www.fcc.gov/pshs/clearinghouse/persons-with-disabilities.html FEMA Office of Disability Integration and Coordination
www.fema.gov/office-disability-integration-coordination/office-disability-integration-coordination/office-1 General FEMA Preparedness Resources
www.fema.gov/office-disability-integration-coordination/office-disability-integration-coordination/office-1-1  Guidance on Planning for Integration of Functional Needs Support Services in General Population Shelters (PDF 166 pages | TXT 467KB)
 Developing and Maintaining Emergency Operation Plans:Comprehensive Preparedness Guide 101 Version 2.0 (PDF 124 pages | TXT 640KB)  Preparedness Resources for Individuals
 Preparedness Resources for Communities
 Tools for Communicating with All Audiences, Including People withDisabilities  Prepare for Emergencies Now: Information for People with Disabilities (PDF 2pages) www.ready.gov/sites/default/files/FEMA_Disabilities_R-6_web_june2012.pdf Georgia Emergency Management Agency (GEMA)
GEMA’s mission is to provide a comprehensive and aggressive all‐hazards approach to homeland security initiatives, mitigation, preparedness, response, recovery and special events in order to protect life and property and prevent and/or reduce negative impacts of terrorism and natural disasters in Georgia.
www.gema.ga.gov
Inclusive Preparedness Center (IPC)
Located in Washington, D.C., this center offers in-person and online training, research and technical assistance in emergency planning, response and recovery -- particularly for those Submittal: November 1, 2024 Page | 174
more vulnerable to natural and man-made disasters, including nursing and group homes, senior centers, developmental disabilities programs and similar organizations. www.inclusivepreparedness.org
Ready Georgia
A statewide campaign supported by the Georgia Emergency Management Agency (GEMA) aimed at motivating Georgians to take action to prepare for a disaster. http://ready.ga.gov
Ready Georgia Teacher and Parent Toolkit
This kit will help teachers educate third, fourth and fifth graders and their parents about emergency preparedness in a fun, non-threatening way. Lessons complement the health and/or science curriculum, but any group can use it to introduce principles of meteorology, earth science and heat energy while helping students take a proactive role in getting their families ready for a variety of emergencies.
http://ready.ga.gov/ReadyKids/Teacher-and-Parent-Toolkit Model Policy for Law Enforcement on Communicating with People Who are Deaf or Hard of Hearing (U.S. Department of Justice)
HTML | PDF 4 pages
www.ada.gov/lawenfmodpolicy.htm (HTML)www.ada.gov/lawenfmodpolicy.pdf (PDF) NASDDDS Emergency Response Preparedness Self Assessment Instrument This tool was developed by the National Association of State Directors of Developmental Disabilities Services (NASDDDS) to help state officials evaluate their emergency preparedness plans and include the needs of people with intellectual and developmental disabilities. http://rtc.umn.edu/erp/main/index.asp
Preparing the Workplace for Everyone: Accounting for the Needs of People with Disabilities: A Framework of Emergency Preparedness Guidelines for Federal Agencies (U.S. Department of Labor Office of Disability Employment Policy) www.dol.gov/odep/pubsep/preparing.htm
Emergency Preparedness and Planning in Employment Settings Considering the Needs of Employees with Disabilities During a Pandemic Flu Outbreak (Job Accommodation Network, U.S. Department of Labor Office of Disability Employment Policy)
English | Spanish
http://askjan.org/media/eaps/employmentpandemicfluEAP.doc (English) http://askjan.org/espanol/fichapandemiadeinfluenza.doc (Spanish) Departmental Guidelines on Emergency Preparedness and Individuals with Disabilities (U.S. Department of Transportation)
www.civilrights.dot.gov/civil-rights-awareness-enforcement/accessibility/departmental-guidelines-emergencypreparedness-and Effective Emergency Preparedness Planning: Addressing the Needs of Employees with Disabilities (U.S. Department of Labor Office of Disability Employment Policy) www.dol.gov/odep/pubs/fact/effective.htm
Submittal: November 1, 2024 Page | 175
Emergency Evacuation of People with Physical Disabilities from Buildings: 2004 Conference Proceedings (U.S. Department of Education)
www.mtsu.edu/ada/docs/evac.pdf (PDF 72 pages)
Emergency Preparedness Tools and Resources (U.S. Department of Labor Office of Disability Employment Policy
www.dol.gov/odep/topics/EmergencyPreparedness.htm#.UNNi3Xd6AXc Emergency Procedures for Employees with Disabilities in Office Occupancies (Federal Emergency Management Agency and United States Fire Administration) PDF 30 pages | Plain Text
www.usfa.dhs.gov/downloads/txt/publications/fa-154.txt Plain text www.usfa.fema.gov/downloads/pdf/publications/fa-154.pdf PDF 30 pages Employers' Guide to Including Employees with Disabilities in Emergency Evacuation Plans | Employer’s Guide in Spanish (Job Accommodation Network, U.S. Department of Labor Office of Disability Employment Policy)
http://askjan.org/media/emergency.html#res (English)
http://askjan.org/espanol/PlanesdeEvacuaci%C3%B3n.doc (Spanish)  Checklist for Employers' Guide to Including People with Disabilities in Emergency Evacuation Plans http://askjan.org/media/evacchecklist.html Fact Sheet on Obtaining and Using Employee Medical Information as Part of Emergency Evacuation Procedures (Equal Employment Opportunity Commission) www.eeoc.gov/facts/evacuation.html
Pandemic Preparedness in the Workplace and the Americans with Disabilities Act (Equal Employment Opportunity Commission)
www.eeoc.gov/facts/pandemic_flu.html
Preparing the Workplace for Everyone: Accounting for the Needs of People with Disabilities: A Framework of Emergency Preparedness Guidelines for Federal Agencies (U.S. Department of Labor Office of Disability Employment Policy) www.dol.gov/odep/pubs/ep/preparing.htm
Staying Safe at Work: Teaching Workers with Disabilities about Health & Safety on the Job - Instructor’s Manual (Labor Occupational Health Program, UC Berkeley and National Institute for Occupational Safety and Health)
This training course was developed by the Labor Occupational Health Program at UC Berkeley with hands-on activities that encourage practice and don't require reading skills. Topics include how workers with developmental disabilities can identify and protect themselves from workplace hazards, what to do in an emergency, and how to speak up about a safety problem at work. Project staff created a version of the curriculum to support the Walgreens Disability Inclusion initiative to hire workers with disabilities in its new distribution centers. Walgreens trainees with disabilities take part in this course while they are learning to do their job in the company's training centers. Note: Lesson Three in this guide is “Staying Safe in an Emergency at Work.”
www.lohp.org/docs/pubs/workerswithdisabilities/staying-safe-at-work.pdf (PDF 110 pages) Submittal: November 1, 2024 Page | 176
Emergency Preparedness and Planning for Managers, Responders, Service Providers, Caregivers
Disabilities: Emergency Preparedness Training (Centers for Disease Control) Learn how people with disabilities, their families, and first responders can plan ahead for safety during a disaster.
www.cdc.gov/Features/EmergencyPreparedness
Disaster Resources for People with Disabilities and Emergency Managers (June I.

Kailes)
www.jik.com/disaster.html
Emergency Planning Resources for First Responders and Public Safety Personnel (Federal Communications Commission Public Safety and Homeland Security Bureau) http://transition.fcc.gov/pshs/clearinghouse/persons-with-disabilities.html Emergency Preparedness Planning Resources (Institute on Disabilities at Temple University)
Information and services with and for people with disabilities about emergency preparedness in the home, work, and community.
http://disabilities.temple.edu/programs/eprep/
Get Ready Toolkit (Georgia Emergency Preparedness Coalition for Persons with Disabilities and Older Adults)
The Get Ready Tool Kit and Train-the-Trainer Workshop materials were developed to provide participants with the tools, guidance, and techniques necessary to assist the individuals they serve with emergency preparedness and planning.
http://ada.georgia.gov/sites/ada.georgia.gov/files/related_files/document/Get%20Ready%20Geat%20ReadyToolki t%2009%2014%202012.pdf
Interagency Coordinating Council on Emergency Preparedness and Individuals with Disabilities (U.S. Department of Homeland Security)
www.dhs.gov/interagency-coordinating-council-emergency-preparedness-and-individuals-disabilities My Emergency Readiness Plan Toolkit (University of Delaware Center for Disability Studies and Healthy Delawareans with Disabilities)
This toolkit will help you develop a readiness plan for evacuating or sheltering in place during an emergency or disaster. Plan worksheets are available in English and Spanish for various needs and disabilities including, Cognitive/Intellectual, Deaf-Blindness, Dialysis, Memory Loss, Medical Equipment, and more.
www.gohdwd.org/emergencyprepdisasterplanning/emergency-plan-toolkit National Organization on Disability (NOD) Emergency Preparedness Materials These materials are available in PDF and text formats.
http://nod.org/disability_resources/emergency_preparedness_for_persons_with_disabilities/  Partners in Preparedness Brochure
 Guide for Emergency Planners, Managers, and Responders  Disaster Readiness Tips for People with Disabilities
 Disaster Readiness Tips for People with Mobility Disabilities  Disaster Readiness Tips for People with Sensory Disabilities Submittal: November 1, 2024 Page | 177
 Disaster Readiness Tips for People with Developmental or CognitiveDisabilities  Disaster Readiness Tips for Owners of Pets or ServiceAnimals  Preparing Makes Sense for People with Disabilities and SpecialNeeds  Preparing Makes Sense for Older Americans
 Special Needs for Katrina Evacuees Project (Report to Congress) Planning for the Entire Community: A Function-Based Approach (U.S. Department of Homeland Security Office for Civil Rights and Civil Liberties) This PowerPoint presentation examines emergency planning and the function-based definition of special needs populations adopted in the National Response Framework. www.integratedtrainingsummit.org/presentations/2010/main_training_summit/13_- _identifying_and_using_resources_for_effective_preparedness_and_response.pdf (PDF 75 pages) Ready, Willing, and Able: Assisting People with Disabilities in Disasters This two-hour, online course was developed by the Research and Training Center on Independent Living (RTCIL) at the University of Kansas. It is designed for the public health, hospital, preparedness, emergency response, and disaster relief workforce. To access the course, you must create an account at TRAIN, a free service of the Public Health Foundation.

The course number is 1010882.
https://tx.train.org/DesktopModules/eLearning/CourseDetails/CourseDetailsForm.aspx?tabid=62&CourseID=1010 882
TIPS Guide for First Responders (Georgia Emergency Preparedness Coalition for Persons with Disabilities and Older Adults)
PDF (32 pages) | HTML | January 2013
https://ada.georgia.gov/sites/ada.georgia.gov/files/related_files/document/35475_GA%20ADA%20Tip%20Guide %20Customers%20FINAL%20Proof.pdf
http://web01.spo.ga.gov/ADA/TIPS%20guide%20for%20First%20Responders.htm Training Rescue Workers (Disabled People and Disaster Planning) www.citycent.com/dp2/rescue.htm
Emergency Preparedness and Planning for Shelters
ADA Checklist for Emergency Shelters (U.S. Department of Justice) HTML | PDF 66 pages
www.ada.gov/shleterck.htm www.ada.gov/pcatoolkit/chap7shelterchk.pdf An ADA Guide for Local Governments: Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities (U.S. Department of Justice)
HTML | PDF 11 pages, print version | PDF screen version www.usdoj.gov/crt/ada/emergencyprep.htm (HTML)
www.ada.gov/emerprepguideprt.pdf (PDF print)www.ada.gov/emerprepguidescrn.pdf (PDF screen) Disabled People and Disaster Planning (DP2)
www.citycent.com/dp2/shelters.htm
FEMA Office of Disability Integration and Coordination
www.fema.gov/office-disability-integration-coordination/office-disability-integration-coordination/office-1 General FEMA Preparedness Resources
Submittal: November 1, 2024 Page | 178
www.fema.gov/office-disability-integration-coordination/office-disability-integration-coordination/office-1-1  Guidance on Planning for Integration of Functional Needs Support Services in General Population Shelters (PDF 166 pages | TXT 467KB)
 Developing and Maintaining Emergency Operation Plans:Comprehensive Preparedness Guide 101 Version 2.0 (PDF 124 pages | TXT 640KB)  Preparedness Resources for Individuals
 Preparedness Resources for Communities
 Tools for Communicating with All Audiences, Including People withDisabilities  Prepare for Emergencies Now: Information for People with Disabilities (PDF 2pages) www.ready.gov/sites/default/files/FEMA_Disabilities_R-6_web_june2012.pdf Florida Statewide Emergency Shelter Plan (Florida Division of Emergency Management) www.floridadisaster.org/Response/engineers/SESPlans/2010SESPlan/index.html Guidance on Planning for Integration of Functional Needs Support Services in General Population Shelters (U.S. Department of Homeland Security Federal Emergency Management Agency)
www.fema.gov/pdf/about/odic/fnss_guidance.pdf (PDF 166 pages) Effective Communication in Case of Emergency
Access to Emergency Alerts Project (WBGH/NCAM – National Center for Accessible Media)
This project is national collaborative effort to research and disseminate replicable approaches to make emergency warnings accessible for everyone.
http://ncam.wgbh.org/alerts
Accessible Emergency Information (Northeast Texas Public Health District) This website is a venue for emergency preparedness information in accessible formats, including ASL translated video files, Braille formatted downloadable documents, large print downloadable documents, and printable documents in English. www.accessibleemergencyinfo.com/
Communicating with People Who Are Deaf or Hard of Hearing: A Guide for Law Enforcement Officers (U.S. Department of Justice)
HTML | PDF 2 pages
www.ada.gov/lawenfcomm.htm (HTML)
www.ada.gov/lawenfcomm.pdf (PDF)
Communication Access Options for Individuals Who Are Deaf, Hard of Hearing or Have Speech Difficulties (Georgia Emergency Preparedness Coalition for Persons with Disabilities and Older Adults)
This guide describes assistive technology products and other aids that can help emergency responders, shelters and caregivers communicate effectively with people who are deaf, hard of hearing or have speech difficulties. Technology vendors and cost information are included. http://ada.georgia.gov/sites/ada.georgia.gov/files/related_files/document/18x24%20Communication%20Access% 20Options%20for%20Individuals%20Who%20Are%20Deaf%2C%20Hard%20of%20Hearing%20or%20Have%20 Speech%20Difficulties.pdf (PDF 1 page)
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Community Emergency Preparedness Information Network (CEPIN) This project develops model community education programs for people who are deaf or hard of hearing.
www.cepintdi.org/
Emergency Communication 4 All Aids (Institute on Disabilities at Temple University) The Institute on Disabilities has created communication aids to be used by people with communication disabilities and by people who do not speak English during an emergency.

Designed for people with disabilities as well as emergency shelter workers and first responders, these aids can be downloaded for FREE or printed copies can be sent for a nominal fee.
http://disabilities.temple.edu/aacvocabulary/e4all.shtml Model Policy for Law Enforcement on Communicating with People Who are Deaf or Hard of Hearing (U.S. Department of Justice)
HTML | PDF 4 pages
www.ada.gov/lawenfmodpolicy.htm (HTML)
www.ada.gov/lawenfmodpolicy.pdf (PDF)
NOAA Weather Radio (National Weather Service)
NOAA Weather Radio General Information
www.nws.noaa.gov/nwr
NOAA Weather Radio Information for Individuals Who are Deaf or Hard of Hearing www.nws.noaa.gov/nwr/special_need.htm
OK-WARN (NOAA National Severe Storms Laboratory)
Weather Alert Remote Notification (WARN) for individuals in Oklahoma who are deaf and hard-of-hearing.
www.nssl.noaa.gov/education/okwarn/
Ready.gov Publications Available in Languages Other Than English (Federal Emergency Management Agency)
www.ready.gov/translations
Ready.gov Instructional Videos Available in American Sign Language (ASL) (Federal Emergency Management Agency)
Select the “Instructional Videos” tab and choose the YouTube versions to watch these videos with ASL translation. Closed captions are also available. www.ready.gov/psa
Resources on Accessible Emergency Notification, Communication, and Preparedness (Gallaudet University)
http://tap.gallaudet.edu/Emergency/Nov05Conference/Emergency-Resources.asp Tips for Emergency Response Personnel Interacting with Someone Who Needs Communication Assistance (Pass It On Center and Temple University) Scroll down to middle of this web page to read the “Tips” information. http://disabilities.temple.edu/aacvocabulary/e4allTips.shtml Submittal: November 1, 2024 Page | 180
Webcasts on Emergency Preparedness and Planning
A webcast is a media file distributed over the Internet using streaming media technology. A webcast may be distributed either live or on demand. (Source: Wikipedia.com) ** Each webcast listed below is fully accessible to individuals with disabilities.

ILRU (Independent Living Research Utilization) Webcasts Webcast: Emergency Recovery: Part II Assisting Individuals after a Disaster Presented by Richard Petty, Patricia Stagg, Jeff Sheen and Jennifer Hulik on April 30, 2009 www.ilru.org/html/training/webcasts/archive/2009/04-30-CIL-NET.html Webcast: Emergency Recovery Part I: Assisting Individuals after a Disaster Presented by Richard Petty, Jeff Sheen and Henry Nielsen on April 23, 2009 www.ilru.org/html/training/webcasts/archive/2009/04-23-CIL-NET.html Webcast: Disaster Preparedness
Presented by Lex Frieden on July 1, 2008
www.ilru.org/html/training/webcasts/archive/2008/07-01-LF.html Webcast: Part II: Preparing Your Organization for an Emergency Presented by Jeff Sheen and Christy Dunaway on June 25, 2008 www.ilru.org/html/training/webcasts/archive/2008/06-25-CIL-NET.html Webcast: Part I: Assisting Individuals to Prepare for an Emergency Presented by Richard Petty and Jeff Sheen on June 23, 2008 www.ilru.org/html/training/webcasts/archive/2008/06-23-CIL-NET.html Webcast: 'Disaster Lights' & 'Disaster Heavies:' Relevant Emergency Preparedness Information for People with Disabilities, Part I
Presented by June Kailes on November 9, 2007
www.ilru.org/html/training/webcasts/archive/2007/11-09-JK.html Webcast: 'Disaster Lights' & 'Disaster Heavies:' Relevant Emergency Preparedness Information for People with Disabilities, Part II
Presented by June Kailes on November 16, 2007
www.ilru.org/html/training/webcasts/archive/2007/11-16-JK.html Webcast: Disaster Preparedness for Individuals with Disabilities Presented by Jacquie Brennan on December 13, 2006
www.ilru.org/html/training/webcasts/archive/2006/12-13-JB.html Webcast: Disaster Relief Strategies for Individuals
Presented by Lex Frieden and Mark Johnson on September 14, 2005 www.ilru.org/html/training/webcasts/archive/2005/09-14-LF.html Webcast: Saving Lives: Including People with Disabilities in Emergency Planning Presented by Patricia Pound on April 27, 2005
www.ilru.org/html/training/webcasts/archive/2005/04-27-PP.htm Webcast: Disaster Mitigation and Persons with Disabilities Presented by Peter Blanck, James Schmeling, Alan Dinsmore and Elizabeth Davis on August 27, 2003
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www.ilru.org/html/training/webcasts/archive/2003/08-27-PB.html Webcast: Disaster Preparation for People with Disabilities Presented by June Kailes on May 7, 2003
www.ilru.org/html/training/webcasts/archive/2003/05-07JK.html ADA National Network Audio Series Webcasts
Emergency Management and Preparedness - Inclusion of Persons with Disabilities Webinar Series
This free webinar series is sponsored by the ADA National Network. http://adaconferences.org/Emergency
Prepare for the Unexpected: Emergency Preparedness/Evacuation for People with Disabilities
Presented by Carl Cameron on June 16, 2009
http://ada-audio.org/Archives/AudioConference/index.php?type=transcript&id=2009-06-16&app=1 Emergency Preparedness for People with Disabilities: Have We Made Progress? Presented by Elizabeth Davis on December 14, 2004
www.ada-audio.org/Archives/AudioConference/index.php?type=transcript&id=2004-12-14&app=1 Being Prepared: Inclusion of Disabilities in Emergency Planning Presented by Jessica Mitchell on May 15, 2012
www.ada-audio.org/Archives/AudioConference/index.php?type=transcript&id=2012-05-15&app=1 Other Webcasts
Emergency Preparedness: What Does That Mean For People With I/DD, Their Families, And Their Communities?
Presented by Marcie Roth and Dawn Skaggs on January 22, 2013 http://aaidd.org/education/event-details/2013/01/22/webinar-emergency-preparedness--what-does-that-mean-forpeople-with-i-dd-their-families-and-their-communities-#.Uz785lc7Y0M General Resources on Emergency Preparedness for Every Audience American Red Cross
Resources and information to help everyone plan and prepare for a disaster or emergency. www.redcross.org
Centers for Disease Control (CDC)
Information and resources on preparing for and responding to public health emergencies, including preparedness for biological, chemical, and radiological threats. Information is posted in several languages.
emergency.cdc.gov
Church World Service Emergency Response Program -- Disaster & Disability Disaster preparedness in the faith community includes persons with disabilities. www.cwserp.org/id4.html
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Citizen Corps
This group focuses on the power of every individual by using education, training, and volunteer service to make communities safer, stronger, and better prepared to respond to the threats of terrorism, crime, public health issues, and disasters of all kinds. www.ready.gov/citizen-corps
DisasterAssistance.gov (Federal Emergency Management Agency) DisasterAssistance.gov provides information on how to get help from the U.S. Government before, during and after a disaster. If the President makes help available to individuals in your community after a disaster, visit this site to apply online. www.disasterassistance.gov
Emergency Preparedness Factsheets (Georgia Emergency Preparedness Coalition for Persons with Disabilities and Older Adults)
Provided by Ready Georgia, each one-page fact sheet is available in PDF format. http://ada.georgia.gov/publications-videos-photos
 General Preparedness Factsheet
 Earthquake Preparedness Factsheet
 Extreme Heat Preparedness Factsheet
 Hurricane Preparedness Factsheet
 Tornado Preparedness Factsheet
 Winter Weather Preparedness Factsheet
Emergency Preparedness Videos Available Online (Georgia Emergency Preparedness Coalition for Persons with Disabilities and Older Adults) Each video includes audio, captions, and American Sign Language (ASL) translation. http://ada.georgia.gov/publications-videos-photos
 Emergency Preparedness Tips in Sign Language
Provided by Ready Georgia
 Bridging Gaps in Emergency Preparedness
Videos provided through the Preparedness4deaf YouTube Channel o Earthquakes
o Flooding
o Heat Related Safety
o Hurricanes
o Tornadoes/Thunderstorms
o Terrorism
o Winter Storms
Federal Emergency Management Agency (FEMA)
www.fema.gov
800-480-2520 (voice)
The FEMA National Response Framework presents the guiding principles that enable all response partners to prepare for and provide a unified national response to disasters and emergencies - from the smallest incident to the largest catastrophe. www.fema.gov/national-response-framework
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FEMA Office of Disability Integration and Coordination
www.fema.gov/office-disability-integration-coordination/office-disability-integration-coordination/office-1 General FEMA Preparedness Resources
www.fema.gov/office-disability-integration-coordination/office-disability-integration-coordination/office-1-1  Guidance on Planning for Integration of Functional Needs Support Services in General Population Shelters (PDF 166 pages | TXT 467KB)
 Developing and Maintaining Emergency Operation Plans:Comprehensive Preparedness Guide 101 Version 2.0 (PDF 124 pages | TXT 640KB)  Preparedness Resources for Individuals
 Preparedness Resources for Communities
 Tools for Communicating with All Audiences, Including People withDisabilities  Prepare for Emergencies Now: Information for People with Disabilities (PDF 2 pages) www.ready.gov/sites/default/files/FEMA_Disabilities_R-6_web_june2012.pdf Home Use Devices: How to Prepare and Handle Power Outages for Medical Devices that Require Electricity (U.S. Food and Drug Administration) This booklet will help you make a plan for your medical device information, be prepared and have the supplies you need to use your device, and know where to go or what to do during a power outage. If you use more than one medical device, complete a booklet for each device. www.fda.gov/downloads/MedicalDevices/ProductsandMedicalProcedures/HomeHealthandConsumer/UCM25281

2.pdf (PDF 20 pages)
Inclusive Preparedness Center (IPC)
Located in Washington, D.C., this center offers in-person and online training, research and technical assistance in emergency planning, response and recovery -- particularly for those more vulnerable to natural and man-made disasters, including nursing and group homes, senior centers, developmental disabilities programs and similar organizations. www.inclusivepreparedness.org
Institute on Disabilities and the Center for Preparedness, Research, Education and Practice (Temple University)
This Institute develops nationally relevant policies, programs and practices that will enhance regional and national emergency preparedness, response and recovery. http://chpsw.temple.edu/cprep/
National Council on Disability Emergency Management Report Website The National Council on Disability (NCD) publishes findings and recommendations that come from analyses of applicable laws, regulations, policy guidance, barriers, promising practices, and emergency management models that include active involvement of people with disabilities during each phase of disaster planning.
www.ncd.gov/policy/emergency_management
 Effective Emergency Management: Making Improvements for Communities and People with Disabilities (2009) HTML | PDF (514 pages)
HTML:
www.ncd.gov/newsroom/publications/2009/NCD_EmergencyManagement_HTML/EffectiveEmergencyMa nagement.html
PDF: www.ncd.gov/newsroom/publications/2009/pdf/NCD_EmergencyManagement.pdf Submittal: November 1, 2024 Page | 184
National Resource Center on Diversity Preparedness
A clearinghouse of information on emergency preparedness in culturally diverse communities. www.diversitypreparedness.org
Ready.gov (U.S. Department of Homeland Security and Federal Emergency Management Agency)
www.ready.gov
Ready is a national public service (PSA) advertising campaign designed to educate and empower Americans to prepare for and respond to emergencies including natural and manmade disasters. Highlights include resources and materials for specific audiences:
• Businesses
• Communities
• Kids, Parents and Teachers
• Pet owners and their animals
• Military Families
• Tribal Materials
• Ready.gov information in Spanish at www.ready.gov/es
• Information in 11 other languages
DISCLAIMER: The Southeast ADA Center is authorized by the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR) to provide information, materials, and technical assistance to individuals and entities that are covered by the Americans with Disabilities Act (ADA) under Grant #90DP0090-01-00. However, you should be aware that NIDILRR is not responsible for enforcement of the ADA. For more information or assistance, please contact the Southeast ADA Center via its website at www.adasoutheast.org or by calling 1-800-949-4232 [AL, FL, GA, KY, MS, NC, SC, TN] or 404-541-9001.

The information, materials, and/or technical assistance are intended solely as informal guidance, and are neither a determination of your legal rights or responsibilities under the Act, nor binding on any agency with enforcement responsibility under the ADA. The Southeast ADA Center does not warrant the accuracy of any information contained herein. Any links to non-Southeast ADA Center information are provided as a courtesy and are not intended to nor do they constitute an endorsement of the linked materials.

NIDILRR is a Center within the Administration for Community Living (ACL), Department of Health and Human Services (HHS). The contents of this document do not necessarily represent the policy of NIDILRR, ACL, HHS, and you should not assume endorsement by the Federal Government.

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CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
APPENDIX L: DISABILITY ETIQUETTE
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Disability
etiquette

Tips On Interacting With People With Disabilities

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2 DIsabIlITy ETIQUETTE
United Spinal Association

Mission Statement
United Spinal Association’s mission is to improve the quality of life of all people living with spinal cord injuries and disorders (SCI/D).

Who We Are
United Spinal Association is the largest non-profit in the United States dedicated to helping people living with SCI/D. We are a 501(c)(3) national disability rights and veterans service organization founded in 1946. United Spinal Association provides active-lifestyle information, peer support and advocacy that empowers people with SCI/D to achieve their highest potential in all facets of life.

United Spinal played a significant role in writing the Americans with Disabilities Act, the landmark civil rights law of 1990 that protects people with disabilities from discrimination. It has also made important contributions to the Fair Housing Amendments Act and the Air Carrier Access Act, and was instrumental in getting New York City to create sidewalk curb ramps and accessible public transportation that is currently used as a model for many cities nationwide.

Who We Serve
United Spinal Association’s diverse membership includes wheelchair-users, veterans with disabilities and people living with multiple sclerosis, amyotrophic lateral sclerosis (ALS), post-polio, spina bifida and other spinal cord disorders. Each year, United Spinal Association helps thousands of people of all ages overcome the daily challenges of living life with a disability. And we extend our unending support to those most important in their lives–– their family members and caregivers.

Publications
To download any of United Spinal Association’s informative publications free of charge, visit www.unitedspinal.org/publications or call 1-800-444-0120 to order printed copies.

Donations
United Spinal Association receives very little government funding. Its programs and services depend on individuals like you and your tax-deductable gifts. In fact, without your generous support, the organization could not exist. If you would like to make a donation to support United Spinal’s mission, please visit www.unitedspinal.org/giving or call 1-800-404-2899.

Membership
National Spinal Cord Injury Association is the membership program of United Spinal Association, and welcomes all individuals with a strong interest in our community. Individual membership is free. Visit www.spinalcord.org or call 800-962-9629.

Training
United Spinal Association can customize a “Disability Etiquette” training session at a reasonable cost for your company, organization, or institution. Its experienced staff can plan a program based on your needs. For more information, please contact [email protected].

United Spinal Association
75-20 Astoria Boulevard, Jackson Heights, NY, 11370-1177 718•803•3782 • www.unitedspinal.org
Copyright © 2011 United Spinal Association. All Rights Reserved.

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www.unitedspinal.org • 1.800.444.0120 3
Contents
Mission Statement ...........................................................................................................2

About Us ..........................................................................................................................2

Publications......................................................................................................................2

Donations.........................................................................................................................2

Training............................................................................................................................2

Introduction .....................................................................................................................4

The Basics.........................................................................................................................4

Ask Before You Help........................................................................................................4

Be Sensitive About Physical Contact ...............................................................................4

Think Before You Speak ...................................................................................................6

Don’t Make Assumptions.................................................................................................6

Respond Graciously to Requests ......................................................................................6

Terminology Tips.............................................................................................................6

People Who Use Wheelchairs or Other Mobility Devices...............................................7

People Who Are Blind...................................................................................................11

People With Low Vision................................................................................................15

People Who Are Deaf or Have a Hearing Loss.............................................................15

People With Speech Disabilities ....................................................................................19

Persons of Short Stature .................................................................................................21

People With Cerebral palsy............................................................................................21

People With Tourette Syndrome....................................................................................22

People Who Look Different...........................................................................................22

People With Hidden Disabilities ...................................................................................23

People With Epilepsy or Seizure Disorders ...................................................................23

People With Multiple Chemical Sensitivity (MCS) and Respiratory Disabilities............ 25

People With HIV & AIDS............................................................................................26

People With Psychiatric Disabilities or Mental Illness ..................................................27

People With Developmental Disabilities .......................................................................29

People with Learning Disabilities ..................................................................................30

People with Traumatic (or Acquired) Brain Injury.........................................................30

People Who Use Service Animals..................................................................................31

Emergency Evacuation Procedures for People With Disabilities ...................................33

Conflict Management ....................................................................................................34

A Final Word .................................................................................................................34

Signage ...........................................................................................................................35

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4 disability etiQuette
Introduction
The National Organization on Disability (NOD) reports that more than 54 million Americans have a disability. This booklet is for anyone—with or without a disability—who wants to interact more effectively with people with disabilities. The Americans with Disabilities Act (ADA) of 1990 was conceived with the goal of integrating people with disabilities into all aspects of life, particularly the workplace and the marketplace. Sensitivity toward people with disabilities is not only in the spirit of the ADA, it makes good business sense. It can help you expand your practice, better serve your customers or develop your audience. When supervisors and co-workers use disability etiquette, employees with disabilities feel more comfortable and work more productively. Practicing disability etiquette is an easy way to make people with disabilities feel welcome.

You don’t have to feel awkward when dealing with a person who has a disability. This booklet provides some basic tips for you to follow. And if you are ever unsure how to interact with a person who has a disability, just ask!
The Basics
ASk Before yoU help
Just because someone has a disability, don’t assume she needs help.* If the setting is accessible, people with disabilities can usually get around fine.

Adults with disabilities want to be treated as independent people. Offer assistance only if the person appears to need it. A person with a disability will oftentimes communicate when she needs help. And if she does want help, ask how before you act.

Be SenSITIve ABoUT phySICAl ConTACT
Some people with disabilities depend on their arms for balance. Grabbing them, even if your intention is to assist, could knock them off balance.

Avoid patting a person on the head or touching his wheelchair, scooter or cane. People with disabilities consider their equipment part of their personal space.
* Note: We want you to think of people who have disabilities as individuals—your friends, your co-workers, your neighbors—so rather than use the amorphous group term “they” for people with disabilities, we use the pronouns “he” or “she” throughout this booklet.

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www.unitedspinal.org • 1.800.444.0120 5

....not to his
companion or
sign language
Interpreter.

Speak directly to
a person with
a disability....

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6 DIsabIlITy ETIQUETTE
ThInk Before yoU SpeAk
Always speak directly to the person with a disability, not to his companion, aide or sign language interpreter. Making small talk with a person who has a disability is great; just talk to him as you would with anyone else.

Respect his privacy. If you ask about his disability, he may feel like you are treating him as a disability, not as a human being. However, many people with disabilities are comfortable with questions about their disability after getting to know someone. A simple “I don’t feel comfortable sharing that” by the person with a disability can set the tone if it is not something that he/she is willing to share.

Don’T mAke ASSUmpTIonS
People with disabilities are the best judge of what they can or cannot do.

Don’t make decisions for them about participating in any activity.

Depending on the situation, it could be a violation of the ADA to exclude people because of a presumption about their limitations. reSponD grACIoUSly To reqUeSTS
When people who have disabilities ask for an accommodation at your business, it is not a complaint. It shows they feel comfortable enough in your establishment to ask for what they need. And if they get a positive response, they will probably come back again and tell their friends about the good service they received.

Terminology Tips
pUT The perSon fIrST. Say “person with a disability” rather than “disabled person.” Say “people with disabilities” rather than “the disabled.” For specific disabilities, saying “person with Tourette syndrome” or “person who has cerebral palsy” is usually a safe bet. Still, individuals do have their own preferences. If you are not sure what words to use, ask.

Avoid outdated terms like “handicapped”, “crippled”, or “retarded.”Be aware that many people with disabilities dislike jargony, euphemistic terms like “physically challenged” and “differently abled.” Say “person who uses a wheelchair” rather than “confined to a wheelchair” or “wheelchair bound.” The wheelchair is what enables the person to get around and participate in society; it’s liberating, not confining.

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Don’t push or touch a person’s wheelchair; it’s part of her personal space.

If you help someone down a curb without waiting for instructions, you may dump her out of the chair. You may detach the chair’s parts if you lift it by the handles or the footrest.

Keep the ramps and wheelchair-accessible doors to your building unlocked and unblocked. Under the ADA, displays should not be in front of entrances, wastebaskets should not be in the middle of aisles, and boxes should not be stored on ramps.

With any disability, avoid negative, disempowering words, like “victim” or “sufferer.” Say “person with AIDS” instead of “AIDS victim” or “person who suffers from AIDS.”
It’s okay to use idiomatic expressions when talking to people with disabilities. For example, saying, “It was good to see you,” and “See you later,” to a person who is blind is completely acceptable; they use these expressions themselves all the time.

Many people who are Deaf communicate with sign language and consider themselves to be members of a cultural and linguistic minority group. They refer to themselves as Deaf with a capital “D,” and may be offended by the term “hearing impaired.” Others may not object to the term, but in general it is safest to refer to people who have hearing loss but who communicate in spoken language as “hard of hearing” and to people with profound hearing losses as Deaf or deaf.
people Who Use Wheelchairs or other mobility
Devices
people Who USe WheelChAIrS have different disabilities and varying abilities. Some can use their arms and hands. Some can get out of their wheelchairs and even walk for short distances.

People who use wheelchairs are individuals, not equipment. Don’t lean over someone who uses a wheelchair to shake another person’s hand or ask a wheelchair user to hold coats. Setting your drink on the desktop attached to someone’s wheelchair is a definite no-no.
u
u
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8 keep accessible
paths of
travel clear.
disability etiQuette
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u
u
u
u
u
u
If your building has different routes through it, be sure that signs direct people to the accessible routes around the facility. People who use canes or crutches also need to know the easiest way to get around a place, but stairs may be easier for them than a ramp. Ensure that security guards and receptionists can answer questions about the most accessible way around the building and grounds, including the location of elevators.

Be aware of a person’s reach limits. Place as many items as possible within their grasp. And make sure that there is a clear path of travel to shelves and display racks. When talking to a person using a wheelchair, grab your own chair and sit at her level. If that’s not possible, stand at a slight distance, so that she isn’t straining her neck to make eye contact with you.

If the service counter at your place of business is too high for a person using a wheelchair to see over, step around it to provide service. Have a clipboard handy if filling in forms or providing signatures is expected.

A business may also want to make sure employees are prepared to angle down or detach a key pad so a person using a wheelchair can sign their electronic signature after making a credit card purchase.

People who use canes or crutches need their arms to balance themselves, so never grab them. People who have limited mobility may lean on a door for support as they open it. Pushing the door open from behind or unexpectedly opening the door may cause them to fall. Even pulling out or pushing in a chair may present a problem. Always ask before offering help.

If you offer a seat to a person who has limited mobility, keep in mind that chairs with arms or with higher seats are easier for some people to use.

Falls are a big problem for people who have limited mobility. Be sure to set out adequate warning signs after washing floors. Also put out mats on rainy or snowy days to keep the floors as dry as possible. (Make sure they don’t bunch up and make the floor impassable.)
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Don’t ask a
person using a
wheelchair to
hold things for
you.
respect her
personal space.
10 disability etiQuette
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u
u
People who do not have a visible disability may have needs related to their mobility. For example, a person with a respiratory or heart condition may have trouble walking long distances or walking quickly.

Be sure that your museum, hotel or department store has ample benches for people to sit and rest on.

Some people have limited use of their hands, wrists or arms. Be prepared to offer assistance with reaching, grasping or lifting objects, opening doors and display cases, and operating vending machines and other equipment.
people Who Are Blind
people Who Are BlInD know how to orient themselves and get around on the street. They are competent to travel unassisted, though they may use a cane or a guide dog. A person may have a visual disability that is not obvious. Be prepared to offer assistance—for example in reading— when asked.
u
u
u
u
u
Identify yourself before you make physical contact with a person who is blind. Tell him your name and your role if it’s appropriate, such as security guard, usher, case worker, receptionist or fellow student. And be sure to introduce him to others who are in the group, so that he’s not excluded.

If a new customer or employee is blind or has low vision, offer him a tour of your facility.

If you have changed your facility (i.e., rearranged the furniture) notify your customers who are blind of the changes.

People who are blind may need their arms for balance, so offer your arm—don’t take his—if he needs to be guided. (It is however appropriate to guide a blind person’s hand to a banister or the back of a chair to help direct him to a stairway or a seat.)
If the person has a guide dog, walk on the side opposite the dog. As you are walking, describe the setting, noting any obstacles, such as stairs Submittal: November 1, 2024 Page | 197
If a person
who is blind
needs to be
guided....
....offer
your arm—
don’t take his.
12 disability etiQuette
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u
u
u
u
u
(‘up’ or ‘down’) or a big crack in the sidewalk. Other hazards include:
revolving doors, half-opened filing cabinets or doors, and objects protruding from the wall at head level such as hanging plants or lamps.

If you are going to give a warning, be specific. Hollering “Look out!” does not tell the person if he should stop, run, duck or jump.

If you are giving directions, give specific, non-visual information.

Rather than say, “Go to your right when you reach the office supplies,” which assumes the person knows where the office supplies are, say, “Walk forward to the end of this aisle and make a full right.” If you need to leave a person who is blind, inform him you are leaving and ask if he needs anything before you leave.

Don’t touch the person’s cane or guide dog. The dog is working and needs to concentrate. The cane is part of the individual’s personal space.

If the person puts the cane down, don’t move it. Let him know if it’s in the way.

Offer to read written information—such as the menu, merchandise labels or bank statements—to customers who are blind. Count out change so that they know which bills are which.

If you serve food to a person who is blind, let him know where it is on the plate according to a clock orientation (12 o’clock is furthest from them, 6 o’clock is nearest). Remove garnishes and anything that is not edible from the plate. Some patrons may ask you to cut their food; this can be done in the restaurant’s kitchen before the meal is served.

Submittal: November 1, 2024 Page | 199
Be specific
when giving
directions....
…to people who
are blind or have
low vision.
14 disability etiQuette
Submittal: November 1, 2024 Page | 200
www.unitedspinal.org • 1.800.444.0120 15
Keep walkways clear of obstructions. If people with low vision regularly use your facility as customers or employees, inform them about any physical changes, such as rearranged furniture, equipment or other items that have been moved.
u
u
people With low vision
A perSon Who hAS loW vISIon may need written material in large print.

A clear font with appropriate spacing is just as important as the type size. Labels and signs should be clearly lettered in contrasting colors. It is easiest for most people with low vision to read bold white letters on black background. Avoid using all uppercase letters because it is more difficult for people with low vision to distinguish the end of a sentence.

Good lighting is important, but it shouldn’t be too bright. In fact, very shiny paper or walls can produce a glare that disturbs people’s eyes. people Who Are Deaf or have a hearing loss
AmerICAn SIgn lAngUAge (ASL) is an entirely different language from English, with a syntax all its own. Speech reading (lip reading) is difficult for people who are Deaf if their first language is ASL because the majority of sounds in English are formed inside the mouth, and it’s hard to speech read a second language.

People who have a hearing loss, however, communicate in English.

They use some hearing, but may rely on amplification and/or seeing the speaker’s lips to communicate effectively.

There is a range of communication preferences and styles among people with hearing loss that cannot be explained in this brief space. It is helpful to note that the majority of people who incurred a hearing loss as adults do not communicate with sign language, do use English, and may be candidates for writing and assistive listening devices to help improve communication. People with cochlear implants, like other people with hearing loss, will usually inform you what works best for them.

Submittal: November 1, 2024 Page | 201
When an
exchange of
information
is complex,
the most
effective way to
communicate
with....
....a person
who is Deaf
is through
a qualified
sign language
interpreter.
16 disability etiQuette
Submittal: November 1, 2024 Page | 202
www.unitedspinal.org • 1.800.444.0120 17
u
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When the exchange of information is complex (e.g., during a job interview or doctor’s visit or when reporting a crime) the most effective way to communicate with a native signer is through a qualified sign language interpreter. For a simple interaction (e.g., ordering in a restaurant or registering for a hotel room) writing back and forth is usually okay.

Follow the person’s cues to find out if she prefers sign language, gesturing, writing or speaking. If you have trouble understanding the speech of a person who is deaf or hard of hearing, let her know.

When using a sign language interpreter, look directly at the person who is deaf, and maintain eye contact to be polite. Talk directly to the person (‘What would you like?’), rather than to the interpreter (‘Ask her what she’d like.’).

People who are deaf need to be included in the decision-making process for issues that affect them; don’t decide for them.

Before speaking to a person who is deaf or has a loss of hearing, make sure that you get her attention. Depending on the situation, you can extend your arm and wave your hand, tap her on the shoulder or flicker the lights.

Rephrase, rather than repeat, sentences that the person does not understand.

When talking, face the person. A quiet, well-lit room is most conducive to effective communication. If you are in front of the light source (e.g., a window) with your back to it, the glare may obscure your face and make it difficult for the person who is hard of hearing to speech read.

Speak clearly. Most people who have a hearing loss count on watching people’s lips as they speak to help them understand. Avoid chewing gum, smoking or obscuring your mouth with your hand while speaking.

There is no need to shout. If the person uses a hearing aid, it will be calibrated to normal voice levels; your shout will just distort the words.

Submittal: November 1, 2024 Page | 203
Do not obscure
your face when
communicating
with a person
who has a
hearing loss.
18 disability etiQuette
Submittal: November 1, 2024 Page | 204
www.unitedspinal.org • 1.800.444.0120 19
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People who are deaf (and some who have a hearing loss or speech disabilities) make and receive telephone calls with the assistance of various technologies including a TTY (short for teletypewriter) or a Video Relay Service (VRS). VRS enables a person who is deaf or has a hearing loss to make and receive telephone calls through a communications assistant who is a qualified American Sign Language Interpreter. For many people who are deaf or have a hearing loss, VRS is closer to “functionally equivalent” telephone services than any other form of relay service. For American Sign Language users, VRS conversations flow more smoothly, naturally, and faster than communicating by typing.

When a TTY user calls a business that does not have a TTY, she places the call through her state’s relay service. Likewise, a business that does not have a TTY can reach a customer who is a TTY user through the relay service. If you receive a relay call, the operator will identify it as such. Please do not hang up; this is the way that people who are deaf are able to place an order at your pizza parlor, call your store to find out what hours you are open, or make a reservation at your restaurant. people With Speech Disabilities
A perSon Who hAS hAD A STr oke, is deaf, uses a voice prosthesis or has a stammer or other type of speech disability may be difficult to understand.

Give the person your full attention. Don’t interrupt or finish the person’s sentences. If you have trouble understanding, don’t nod. Just ask him to repeat. In most cases the person won’t mind and will appreciate your effort to hear what he has to say.

If you are not sure whether you have understood, you can repeat for verification.

If, after trying, you still cannot understand the person, ask him to write it down or to suggest another way of facilitating communication.

A quiet environment makes communication easier.

Submittal: November 1, 2024 Page | 205
If you
have trouble
understanding a
person with....
…a speech
disability ask
him to repeat.
20 disability etiQuette
Submittal: November 1, 2024 Page | 206
www.unitedspinal.org • 1.800.444.0120 21
u Don’t tease or laugh at a person with a speech disability. The ability to communicate effectively and to be taken seriously is important to all of us. persons of Short Stature
There Are 200 DIAgnoSeD TypeS of groWTh-relATeD DISorDerS that can cause dwarfism and that result in the person being 4 feet 10 inches or less in height. For an adult, being treated as cute and childlike can be a tough obstacle.
u
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Be aware of having necessary items within the person’s reach to the maximum extent possible.

Be aware that persons of short stature count on being able to use equipment that is at their height. Be sensitive about not using lower telephones, bank counters and urinals if they are in limited supply.

As with people who have other disabilities, never pet or kiss a person of short stature on the head.

Communication can be easier when people are at the same level.

Persons of short stature have different preferences. You might kneel to be at the person’s level; stand back so you can make eye contact without the person straining her neck (this can be hard to do in a crowded room); or sit in a chair. Act natural and follow the person’s cues.
people With Cerebral palsy
AS A reSUlT of InjUry To The CenTrAl nervoUS SySTem, people with cerebral palsy (CP) have difficulty controlling their muscles. u
u
Many people with CP have slurred speech and involuntary body movements.Your impulse may be to discount what they have to say, based on their appearance. Monitor your responses and interact with the person as you would with anyone else.

A person who may appear to be drunk, sick or have a medical emergency might in fact have CP or another disability. Get the facts before acting on your first impression, whether the situation is business, social or law enforcement.

Submittal: November 1, 2024 Page | 207
22 DIsabIlITy ETIQUETTE
u
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people With Tourette Syndrome
people WITh ToUreTTe SynDrome may make vocalizations or gestures such as tics that they cannot control. A small percentage of people with Tourette syndrome involuntarily say ethnic slurs or obscene words. An employee or other person with Tourette syndrome will benefit from the understanding and acceptance of co-workers and others.

If a person with Tourette makes vocalizations during a conversation, simply wait for her to finish, and then calmly continue.

The more the person tries to contain these urges, the more the urges build up. It may be helpful for a person with Tourette to have the option to leave the meeting or conversation temporarily to release the build-up in a private place.
people Who look Different
A DIfferenT ISSUe confronts people who may not be limited in their life activities, but who are treated as if they have a disability because of their appearance. People with facial differences, such as cleft lip or palate, cranio-facial disfigurement, or a skin condition; people who are above or below the average height or weight; people who may display visible effects of medication, such as a tremor—in short, people who look different— have the frequent experience of finding people staring at them, looking away or looking through them as if they are invisible.
u
u
Everyone needs to have a positive self-image to be a fully participating member of society. Be sure that you don’t contribute to stigmatizing people who look different.

If the situation is appropriate, strike up a conversation and include the person in whatever is going on.

Submittal: November 1, 2024 Page | 208
www.unitedspinal.org • 1.800.444.0120 23

u
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people With hidden Disabilities
noT All DISABIlITIeS Are AppArenT. A person may make a request or act in a way that seems strange to you. That request or behavior may be disability-related.

For example, you may give seemingly simple verbal directions to someone, but the person asks you to write the information down. He may have a learning disability that makes written communication easier for him. Or a person may ask to sit, rather than stand, in line. This person may be fatigued from a condition such as cancer, or may be feeling the effects of medication.

Even though these disabilities are hidden, they are real. Please respect the person’s needs and requests whenever possible.
people With epilepsy or Seizure Disorders
epIlepSy IS A neUrologICAl ConDITIon characterized by seizures that happen when the electrical system of the brain malfunctions. The seizures may be convulsive, or the person may appear to be in a trance. During complex partial seizures, the person may walk or make other movements while he is, in effect, unconscious.

If a person has a seizure, you cannot do anything to stop it. If he has fallen, be sure his head is protected and wait for the seizure to end.

When a seizure has ended, the person may feel disoriented and embarrassed. Try to ensure that he has privacy to collect himself.

Be aware that beepers and strobe lights can trigger seizures in some people.

Submittal: November 1, 2024 Page | 209
Try to avoid using
sprays or other
fumy products
when customers
are in your store.
24 disability etiQuette
Submittal: November 1, 2024 Page | 210
www.unitedspinal.org • 1.800.444.0120 25
u
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people With multiple Chemical Sensitivity
(mCS) and respiratory Disabilities
people WITh mCS AnD reSpIrATory DISABIlITIeS such as asthma or emphysema react to toxins in the air. Stale air, fumes from cleaning products, perfume, carpeting, air freshener or even the fumes from magic markers can trigger a severe reaction.

Try to avoid spray-cleaning tables, windows or other surfaces while people are in your place of business. If you must use a spray product, spray or pour it closely into the cloth, not into the air. Use less-toxic products when possible. Request that staff that have contact with the public go easy on fragranced body-care products like cologne, hair spray, hand lotion, and after-shave.

Maintaining good ventilation and indoor air quality will not only benefit your customers who have MCS and respiratory disabilities, it will also help you and all of your employees stay healthier and more alert.

Second-hand smoke can be particularly harmful to people with MCS or respiratory disabilities. Follow and enforce no-smoking regulations, including in restrooms and stairwells. Discourage smokers from congregating at the entrance to your business. If appropriate, designate a separate smoking area where the door is kept closed and the air ventilates to the outside.

Submittal: November 1, 2024 Page | 211
26 DIsabIlITy ETIQUETTE

u
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people With hIv & AIDS
people WITh hUmAn ImmUnoDefICIenCy vIrUS (hIv) or Autoimmune Deficiency Syndrome (AIDS) have impaired immune systems, so their bodies have trouble fighting off infections.

You can’t catch HIV from casual contact such as shaking hands, so don’t be afraid of touching or being touched by a person with AIDS.

A person with HIV or AIDS, however, is at significant risk of picking up an airborne infection. Be conscious of not putting someone else at risk. If you have a respiratory infection or any other easily transmittable illness, be considerate of all your customers and employees and stay home, if possible.

Many people with AIDS feel stigmatized. By simply greeting or shaking the person’s hand, you are letting him know that he is accepted.

It will mean a lot to him.

A WorD ABoUT ConfIDenTIAlITy:

You may really care or you may just be curious
about a person with a disability who is in crisis,
suddenly ill, or misses work for unexplained
reasons. In spite of your concern, please respect
the privacy of a person with a disability. Allow
him to discuss his situation if and when he feels
comfortable doing so.

Submittal: November 1, 2024 Page | 212
www.unitedspinal.org • 1.800.444.0120 27
people with psychiatric Disabilities or
mental Illness
people WITh pSyChIATrIC DISABIlITIeS may at times have difficulty coping with the tasks and interactions of daily life. Their disorder may interfere with their ability to feel, think or relate to others. Most people with psychiatric disabilities are not violent. One of the main obstacles they face is the attitudes that people have about them. Because it is a hidden disability, chances are you will not even realize that the person has a mental health condition.
u
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Stress can affect the person’s ability to function. Try to keep the pressure of the situation to a minimum.

People who have psychiatric disabilities have varying personalities and different ways of coping with their disability. Some may have trouble picking up on social cues; others may be supersensitive. One person may be very high energy, while someone else may appear sluggish. Treat each person as an individual. Ask what will make him most comfortable and respect his needs to the maximum extent possible.

In a crisis, stay calm and be supportive as you would with anyone. Ask how you can help, and find out if there is a support person who can be sent for. If appropriate, you might ask if the person has medication that he needs to take.

Submittal: November 1, 2024 Page | 213
Always
ask before
you help.
28 disability etiQuette
Submittal: November 1, 2024 Page | 214
www.unitedspinal.org • 1.800.444.0120 29

people With Developmental Disabilities
people WITh DevelopmenTAl DISABIlITIeS leArn SloWly. They have a hard time using what they have learned and applying it from one setting or situation to another.
u
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Speak to the person in clear sentences, using simple words and concrete—rather than abstract—concepts. Help her understand a complex idea by breaking it down into smaller parts.

Don’t use baby talk or talk down to people who have developmental disabilities. Gauge the pace, complexity, and vocabulary of your speech according to theirs.

Remember that the person is an adult and, unless you are informed otherwise, can make her own decisions.

People with developmental disabilities may be anxious to please.

During an interview, the person may tell you what she thinks you want to hear. In certain situations, such as law enforcement or a doctor’s examination, it can have grave consequences if your interview technique is not effective. Questions should be phrased in a neutral way to elicit accurate information. Verify responses by repeating each question in a different way.

It can be difficult for people with developmental disabilities to make quick decisions. Be patient and allow the person to take their time.

Clear signage with pictograms can help a person who has developmental disabilities to find her way around a facility.

People with developmental disabilities often rely on routine and on the familiar to manage work and daily living. Be aware that a change in the environment or in a routine may require some attention and a period of adjustment.

Submittal: November 1, 2024 Page | 215
30 disability etiQuette
people with learning Disabilities
leArnIng DISABIlITIeS Are lIfelong DISorDerS that interfere with a person’s ability to receive, express or process information. Although they have certain limitations, most people with learning disabilities have average or above-average intelligence. You may not realize that the person has a learning disability because he functions so well. Or you may be confused about why such a high-functioning person has problems in one aspect of his work.
u
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u
People with dyslexia or other reading disabilities have trouble reading written information. Give them verbal explanations and allow extra time for reading.

Don’t be surprised if you tell someone very simple instructions and he requests that you write them down. Because spoken information gets “scrambled” as he listens, a person who has a learning disability such as auditory processing disorder may need information demonstrated or in writing.

Ask the person how you can best relay information. Be direct in your communication. A person with a learning disability may have trouble grasping subtleties.

It may be easier for the person to function in a quiet environment without distractions, such as a radio playing, people moving around or loudly patterned curtains.
people with Traumatic (or Acquired)
Brain Injury
people WITh TrAUmATIC BrAIn InjUry have had damage to the brain usually as the result of trauma, such as an accident or stroke. u Some of the factors that affect people with learning disabilities also apply to people with traumatic brain injury. People with brain injury may have a loss of muscle control or mobility that is not obvious. For example, a person may not be able to sign her name, even though she can move her hand.

Submittal: November 1, 2024 Page | 216
www.unitedspinal.org • 1.800.444.0120 31
u
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A person with a brain injury may have poor impulse control. The person may make inappropriate comments and may not understand social cues or “get” indications that she has offended someone. In her frustration to understand, or to get her own ideas across, she may seem pushy. All of these behaviors arise as a result of the injury.

A person with a brain injury may be unable to follow directions due to poor short-term memory or poor directional orientation. She may ask to be accompanied, or she may use a guide dog for orientation, although she does not appear to be mobility impaired.

If you are not sure that the person understands you, ask if she would like you to write down what you were saying.

The person may have trouble concentrating or organizing her thoughts, especially in an over-stimulating environment, like a crowded movie theater or transportation terminal. Be patient. You might suggest going somewhere with fewer distractions.
people Who Use Service Animals
Some people Who are Deaf, blind or have low vision, or who have traumatic brain injury, seizure disorder, or a range of other disabilities may use a service animal to assist them with daily living.

While you may inquire whether an animal is a service animal, the person may not have information identifying it as such. This means that in general, you will need to modify a “no animals” policy to allow the person to enter with her service animal. Barring a direct threat to health and safety, this requirement of the ADA is generally thought to take precedence over any health codes, such as those for restaurants, and personal preferences, such as those of taxi drivers, prohibiting pets.

Service animals are generally highly trained and well behaved. You may ask the person to remove the animal if she does not have the animal under her control. Do not touch the service animal without permission.

The animal may be adorable, but it is on the job.

Submittal: November 1, 2024 Page | 217
Don’t make
decisions for
people with
disabilities....
.... about what
they can or
can’t do.
32 disability etiQuette
Submittal: November 1, 2024 Page | 218
www.unitedspinal.org • 1.800.444.0120 33
emergency evacuation procedures for people
With Disabilities
people WITh DISABIlITIeS mUST Be ConSIDereD In Any fACIlITy’S evACUATIon plAn.
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Compile a voluntary list of people with disabilities who are regulars at your facility, such as employees, students or residents. While you are compiling this list, let people know that even though they may not consider themselves of having a disability, they should be included if they may need help during an emergency. For example, this might apply to someone whose asthma may be triggered by stress or smoke.

Keep the list updated to include people who are living with temporary disabilities, such as a pregnant woman or someone with a broken leg.

Interview each individual on the list to plan the most effective way to assist them in case of an emergency. For example, a person with a cognitive disability may get confused and need assistance in following directions.

Also develop a plan, including a voluntary sign-in, for an emergency that may affect people who are not attached to the facility, such as customers, theatergoers, patients or other members of the public.

Practice the evacuation procedures and keep your plans up to date.

Submittal: November 1, 2024 Page | 219
34 disability etiQuette
Conflict Management
SomeTImeS ConflICTS ArISe between people with disabilities and the places they visit for work, recreation, health care or education.

These conflicts are usually the result of misunderstanding or a lack of information. Sometimes conflicts develop between people with disabilities who have conflicting needs. For example, a person who has a hearing loss cannot hear the proceedings with the window open, but a person with Multiple Chemical Sensitivity needs the window open for fresh air; someone who uses a service dog may run into a conflict with a person who has an anxiety disorder and an extreme fear of dogs.

All of these situations call for flexibility, patience, creativity, and open communication—a willingness to listen to the other guy’s perspective and to learn.

Sometimes good faith efforts are not enough, and parties have difficulty working out their differences. In these cases, consider using the services of a skilled mediator.

A final Word
people WITh DISABIlITIeS are individuals with families, jobs, hobbies, likes and dislikes, and problems and joys. While the disability is an integral part of who they are, it alone does not define them. Don’t make them into disability heroes or victims. Treat them as individuals.

Submittal: November 1, 2024 Page | 220
www.unitedspinal.org • 1.800.444.0120 35
Signage
Note accessibility of your business or program by using the symbols below in advertising, on flyers, and as signage at the location of the service. Be sure to use the verbal description, along with the symbol. As signage, enlarge the symbol and place it where it will be most visible.

WheelChAIr ACCeSS
ASSISTIve lISTenIng
for people Who hAve A
heArIng loSS
SIgn-lAngUAge
InTerpreTer
TTy/TDD
United Spinal Association 2009-0819 AP
© 2008 United Spinal Association
Submittal: November 1, 2024 Page | 221
Disability etiquette

A publication of
75-20 Astoria Boulevard,
Jackson Heights, NY, 11370-1177

718•803•3782 www.unitedspinal.org
Illustrations by Yvette Silver

ACCESSIBILITY CONSULTING & TRAINING
Accessibility Servic e s has wo r ke d with public housing authorities, private housing developers, professional
sports venues, retail operators, architectural firms,
and many others to help them untangle the often
conflicting requirements of aesthetics and accessibility, keeping them informed of building codes changes and
revisions at all levels, and provide innovative solutions to accessibility at any type of facility.

For more information, contact
Accessibility Services At
[email protected]
toll free 866-249-2441
www.accessibility-services.com
Submittal: November 1, 2024 Page | 222

CITY OF INDUSTRY ADA SELF-EVALUATION/TRANSITION PLAN
APPENDIX M: FACILITIES
223
PAGE
Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Year 1
Year 2
Year 3
Total
Estimated
Costs
Estimated
Cost with GC (30%)
$347,444
$127,940
$1,191,793
$1,667,177
$451,677
$166,322
$1,549,331
$2,167,330
Total Facility Cost Estimate Summary Table:
·Priority 1 – Approach and Entrance (exterior accessible route and accessible parking.

Includes directional signage, exterior ramps, exterior stairs, exterior side of entrances thresholds, door handles, 48” door separation in vestibules, exterior protruding objects)
·Priority 2 – Access to Programs, Services (begins at entrance of building and includes circulation routes, protruding objects, elevators, interior stairs, interior ramps, reach ranges, signage for room designation, doors, aisles, carpet, seating, desks, benches, dressing rooms, lockers, reception counters, counter heights) ·Priority 3 – Toilet Rooms
·Priority 4 – Additional Accessible elements (drinking fountains, phones, fire alarm systems) ·Priority 5 – California only requirements to comply with building code ·Priority 6 – Employee areas that may need to be reprioritized if public is allowed to use these areas
Facility Priority Designations:

Year 4
Year 5
$0
$0
$0
$0

CITY HALL PAGE FACILITIES
224 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Facility Severity Designations:
‘A’:  Item that creates a Safety Issue (tripping hazards, protruding objects, fire strobes, egress signage, door closing speed and door pressures, two way communication at elevators)
‘B’:  Item that creates a major inconvenience to a significant number of people (cross slopes,
‘C’:  Item that creates a minor inconvenience, however it is not compliant and creates a barrier (restrooms, audio visual elements, door hardware, vision lights, drinking fountains, directional signage, accessible parking,
‘D’:  Required only in California Building Code, but is compliant with ADA Federal Regulations
‘E’:  Nothing required unless public is allowed access to this area

CITY HALL PAGE FACILITIES
225 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry

CITY HALL

CITY HALL PAGE FACILITIES
226 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Facility Site Plan:

CITY HALL PAGE FACILITIES
227 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Facility Floor Plan:

CITY HALL PAGE FACILITIES
228 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
FACILITY: CITY HALL
Facility Description:

Facility was constructed in the year .

Facility Address:

This facility is used for the following programs:
1980
City administration
Permitting
Planning
City Staff Building
15625 E. Stafford St.

CITY HALL PAGE FACILITIES
229 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-01
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-208.2
Parking count is compliant, this record is for information purposes only.

Recommended Remediation:

Parking count =222, 9 accessible stalls (4 van accessible) basd on table 11B-208.2, This is compliant Floor/Area: Parking Lot Room/Spot: Accessible Parking
Priority: N/A Estimated Direct Cost: $0
Site Elements Parking
Space Count
Measurement: 9 count
208.2 Quantity: 6 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.6.1/4.1.2(5)
General
Severity:N/A
Category Parking Precedence 1 Year 1 Cost with GC (30%): $0 Comment #: CH-02
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-502.8.2
The verbiage on the "tow-away" sign is not compliant with 2016 CBC 11B-502.8.2.

Recommended Remediation:

Remove and replace the current sign with a Caltrans R-100B sign, and provide reclaim vehicle information as a permanent part of the sign. An additional sign shall be posted either; 1) in a conspicuous place at each entrance to an off-street parking facility or 2) immediately adjacent to on-site accessible parking and visible from each parking space.

Floor/Area: Parking Lot
Room/Spot: Entire Lot
Priority: 5 Estimated Direct Cost: $1,500
Site Elements Parking
Tow Away Signage
Measurement: 3 count
208.2 Quantity: 3 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Verbiage
Severity:D
Category Parking Precedence 1 Year 1 Cost with GC (30%): $1,950

CITY HALL PAGE FACILITIES
230 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-03
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-502.3.3
The hatched lines on asphalt within the border line of the access aisle faded.

Recommended Remediation:

For asphalt, recommend providing white hatched striping inside of a blue borderline. Accessible stalls and access aisles must be maintained per 11B-108, and ADA CFR 35.133.

Floor/Area: Parking Lot
Room/Spot: Accessible Parking
Priority: 1 Estimated Direct Cost: $5,250
Site Elements Parking
Access Aisles
Measurement: 7 count
502.3.3 Quantity: 7 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Hatched Line: Asphalt
Severity:C
Category Parking Precedence 1 Year 1 Cost with GC (30%): $6,825 Comment #: CH-04
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-502.3.3
The words "No Parking" in the access aisle have faded so that they are not contrasting with the ground surface.

Recommended Remediation:

Mark access aisles 'No Parking' or repaint existing markings to provide contrast compliant with local requirements. Accessible stalls and access aisles must be maintained per 11B-108, and ADA CFR 35.133.

Floor/Area: Parking Lot
Room/Spot: Accessible Parking
Priority: 1 Estimated Direct Cost: $4,500
Site Elements Parking
Access Aisles
Measurement: 6 count
502.3.3 Quantity: 6 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
"No Parking"
Severity:C
Category Parking Precedence 1 Year 1 Cost with GC (30%): $5,850

CITY HALL PAGE FACILITIES
231 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-05
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-502.6 Exception
The sign is in the circulation path and the bottom of the sign is lower than 80 inches (2032 mm) above the finished floor.

Recommended Remediation:

Provide a height extension for the post mounted sign(s). (See site plan for exact location)  The two east sets of parking stalls.

The furthest west set has compliant recommendation. (See plan for exact location.

Floor/Area: Parking Lot
Room/Spot: Accessible Parking
Priority: 1 Estimated Direct Cost: $2,000
Site Elements Parking
Signage
Measurement: 74.75 inches
502.6 Quantity: 4 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Height in Circulation
Path
Severity:A
Category Parking Precedence 1 Year 1 Cost with GC (30%): $2,600 Comment #: CH-06
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-502.3.3
The access aisle does not provide the words "No Parking" in minimum 12 inch (305 mm) high lettering visible from the adjacent vehicular way.

Recommended Remediation:

Mark access aisles 'No Parking' or repaint existing markings to provide contrast compliant with local requirements. Accessible stalls and access aisles must be maintained per 11B-108, and ADA CFR 35.133.

Floor/Area: Parking Lot
Room/Spot: Accessible Parking
Priority: 1 Estimated Direct Cost: $750
Site Elements Parking
Access Aisles
Measurement: 1 count
502.3.3 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
"No Parking"
Severity:C
Category Parking Precedence 1 Year 1 Cost with GC (30%): $975

CITY HALL PAGE FACILITIES
232 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-07
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-502.2
The accessible car stall is less than 108 inches (9 ft. or 2743 mm) wide.

Recommended Remediation:

Black out the double stall lines and repaint the outside white one blue. Dimensions to be measured to centerline. Floor/Area: Parking Lot Room/Spot: Accessible Parking
Priority: 5 Estimated Direct Cost: $350
Site Elements Parking
Accessible Car Stall
Measurement: 101 inches
502.2 Quantity: 1 line
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Width
Severity:D
Category Parking Precedence 1 Year 1 Cost with GC (30%): $455 Comment #: CH-08
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-502.3.3
The access aisle does not provide the words "No Parking" in minimum 12 inch (305 mm) high lettering visible from the adjacent vehicular way.

Recommended Remediation:

Mark access aisles 'No Parking' or repaint existing markings to provide contrast compliant with local requirements. Accessible stalls and access aisles must be maintained per 11B-108, and ADA CFR 35.133.

Floor/Area: Parking Lot
Room/Spot: Accessible Parking
Priority: 1 Estimated Direct Cost: $750
Site Elements Parking
Access Aisles
Measurement: 1 count
502.3.3 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
"No Parking"
Severity:C
Category Parking Precedence 1 Year 1 Cost with GC (30%): $975

CITY HALL PAGE FACILITIES
233 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-09
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-502.2
The accessible car stall is less than 108 inches (9 ft. or 2743 mm) wide.

Recommended Remediation:

Repaint the car stall markings to provide compliant width.

Dimensions to be measured to centerline. Black out the double stall lines and repaint the outside white one blue. ADA only requires 8 feet.

Floor/Area: Parking Lot
Room/Spot: Accessible Parking
Priority: 5 Estimated Direct Cost: $350
Site Elements Parking
Accessible Car Stall
Measurement: 101 inches
N/A Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Width
Severity:D
Category Parking Precedence 1 Year 1 Cost with GC (30%): $455 Comment #: CH-10
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-403.3
The running slope in the direction of travel exceeds 1:20 or 5%.

Recommended Remediation:

Remove and dispose of non compliant materials. Regrade and replace cement. To fix the gutter the curb must be replaced.

Counter slope shall connect to an accessible route. Both shall not exceed 1:20(5%) maximum Counter slope shall connect to an accessible route. Both shall not exceed 1:20 (5%) maximum grade.

Floor/Area: Path of Travel
Room/Spot: Accessible Parking
Priority: 1 Estimated Direct Cost: $4,500
Site Elements Exterior Access Route
Curb Ramp
Measurement: 15.9 % grade
406.6 Quantity: 300 sq ft
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Counter Slope
Severity:A
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $5,850 Route

CITY HALL PAGE FACILITIES
234 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-11
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-406.5.12
There is no detectable warning surface (truncated dome mat) at the flush transition between the pedestrian and vehicular right-ofways.

Recommended Remediation:

Install a detectable warning surface compliant with 2016 CBC 11B-705, across the entire width of the flush transition between pedestrian and vehicular right-of-ways.

Floor/Area: Path of Travel
Room/Spot: Parking Adjacent
Priority: 5 Estimated Direct Cost: $360
Site Elements Exterior Access Route
Curb Ramp
Measurement: 1 count
N/A Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Detectable Warning
Surface
Severity:D
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $468 Route
Comment #: CH-12
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-406.5.7
The cross slope exceeds the allowable 1:48 (2.0%) grade.

Recommended Remediation:

Remove and dispose of materials and replace and re-grade to provide an accessible curb ramp. Floor/Area: Path of Travel Room/Spot: Parking Adjacent
Priority: 1 Estimated Direct Cost: $600
Site Elements Exterior Access Route
Curb Ramp
Measurement: 2.8 % grade
405.3 Quantity: 40 sq ft
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.3.7 Cross Slope
Severity:C
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $780 Route

CITY HALL PAGE FACILITIES
235 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-13
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-403.3
The cross slope of the POT exceeds 1:48 (2.0 %) perpendicular to the direction of travel.

Recommended Remediation:

Remove and dispose of noncompliant materials. Regrade and replace cement. From the tree to the curb ramp at the court yard entrance.

Floor/Area: Path of Travel
Room/Spot: Parking Adjacent
Priority: 1 Estimated Direct Cost: $3,000
Site Elements Exterior Access Route
Slope
Measurement: 3.3 % grade
402.2/403.3 Quantity: 200 sq ft
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.3.7 Cross Slope
Severity:C
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $3,900 Route
Comment #: CH-14
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-406.2.1
The running slope of the curb ramp exceeds the allowable 1:12 (8.33%) grade. Additional ramp features are noncompliant.

Recommended Remediation:

Remove and replace curb ramp including truncated dome mat and gutter and adjacent paths of travel. Floor/Area: Path of Travel Room/Spot: Parking Adjacent
Priority: 1 Estimated Direct Cost: $2,100
Site Elements Exterior Access Route
Curb Ramp
Measurement: 10.4 % grade
406.6 Quantity: 140 sq ft
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Running Slope
Severity:C
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $2,730 Route

CITY HALL PAGE FACILITIES
236 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-15
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-302.3
The horizontal openings in the direction of the path of travel exceed the allowable 0.5 inches.

Recommended Remediation:

Recaulk the expansion joints.

Floor/Area: Path of Travel
Room/Spot: Entrance Courtyard
Priority: 1 Estimated Direct Cost: $495
Site Elements Exterior Access Route
Horizontal Openings
Measurement: 1 inches
302.3 Quantity: 33 ln ft
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.5.4 Width
Severity:C
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $644 Route
Comment #: CH-16
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-403.3
The cross slope at the drain exceeds the allowable 1:48 or 2% parallel to the direction of travel.

Recommended Remediation:

Remove and dispose of noncompliant materials. Regrade, raise the drain and replace cement. Floor/Area: Path of Travel Room/Spot: Entrance Courtyard
Priority: 1 Estimated Direct Cost: $3,000
Site Elements Exterior Access Route
Slope
Measurement: 3.5 % grade
402.2/403.3 Quantity: 200 sq ft
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.3.7 Cross Slope at Drain
Severity:C
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $3,900 Route

CITY HALL PAGE FACILITIES
237 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-17
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-302.3
The horizontal openings, at the grate, in the direction of the path of travel exceed the allowable 0.5 inches.

Recommended Remediation:

Replace the drainage grates.

Floor/Area: Path of Travel
Room/Spot: Entrance Courtyard
Priority: 1 Estimated Direct Cost: $650
Site Elements Exterior Access Route
Grate
Measurement: .75 inches
302.3 Quantity: 20 ln ft
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.5.4 Horizontal Openings
Severity:A
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $845 Route
Comment #: CH-18
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-216.3/11B-216.6
The site entry point does not include directional signage indicating the accessible entrance to the facility.

Recommended Remediation:

Install directional signage that includes the ISA at the site arrival point and each POT fork along the route to the accessible entrance.

Floor/Area: Path of Travel
Room/Spot: East Site Arrival Point
Priority: 1 Estimated Direct Cost: $2,883
Site Elements Exterior Access Route
Signage
Measurement: 1 count
216.6 Quantity: 3 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.1.3 (16B)
Directional Signage
Severity:C
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $3,748 Route

CITY HALL PAGE FACILITIES
238 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-19
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-403.3
The cross slope of the POT exceeds 1:48 (2.0 %) perpendicular to the direction of travel.

Recommended Remediation:

Remove and dispose of noncompliant materials. Regrade and replace cement. Floor/Area: Path of Travel
Room/Spot: East Site Arrival Point
Priority: 1 Estimated Direct Cost: $900
Site Elements Exterior Access Route
Slope
Measurement: 4 % grade
402.2/403.3 Quantity: 60 sq ft
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.3.7 Cross Slope
Severity:C
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $1,170 Route
Comment #: CH-20
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-403.5.1 Exception 1
A 48 inch width circulation path is not provided.

Recommended Remediation:

Install a 48 inch wide minimum path around the obstruction(s).

Floor/Area: Path of Travel
Room/Spot: East Site Arrival Point
Priority: 1 Estimated Direct Cost: $8,376
Site Elements Exterior Access Route
Clearance
Measurement: 27 inches
403.5.1 (Ex) Quantity: 60 sq ft
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.3.3 Width at Obstuction
Severity:A
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $10,889 Route

CITY HALL PAGE FACILITIES
239 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-21
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-403.3
The cross slope of the POT exceeds 1:48 (2.0 %) perpendicular to the direction of travel.

Recommended Remediation:

Remove and dispose of noncompliant materials. Regrade and replace cement. Create level path around the curb ramp. Floor/Area: Path of Travel Room/Spot: East Site Arrival Point
Priority: 1 Estimated Direct Cost: $4,200
Site Elements Exterior Access Route
Slope
Measurement: 5.7 % grade
402.2/403.3 Quantity: 280 sq ft
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.3.7 Cross Slope
Severity:B
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $5,460 Route
Comment #: CH-26
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-306.2.3/904.4
The table does not extend the minimum allowable distance of 19 inches under the table
Recommended Remediation:

Provide a new table that has a compliant 19 inches of toe clearance. 30" wide x 27" clear for knee table shall be maximum 34" above finish floor.  30 inch wide x 27 inch clear for knee space. the table shall be maximum 34 inches above finished floor.

Floor/Area: Lobby
Room/Spot: Counter
Priority: 4 Estimated Direct Cost: $8,608
Goods and Services Sales/Service Counters
Forward Approach
Measurement: 11 inches
904.4 Quantity: 2 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.32.4/7.2
Depth
Severity:C
Category Sales/Service Precedence 8 Year 3 Cost with GC (30%): $11,190 Counters

CITY HALL PAGE FACILITIES
240 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-22
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-403.3
The cross slope of the POT exceeds 1:48 (2.0 %) perpendicular to the direction of travel.

Recommended Remediation:

Remove and dispose of noncompliant materials. Regrade and replace cement. Tree roots have lifted the sidewalk all the way from the corner to the curb ramp. Remove tree roots.

Floor/Area: Path of Travel
Room/Spot: East Site Arrival Point
Priority: 1 Estimated Direct Cost: $6,000
Site Elements Exterior Access Route
Slope
Measurement: 3.7 % grade
402.2/403.3 Quantity: 400 sq ft
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.3.7 Cross Slope
Severity:C
Category Exterior Access Precedence 1 Year 1 Cost with GC (30%): $7,800 Route
Comment #: CH-42
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-403.5.1
There is no compliant path of travel with a minimum clear width of 36 inches between facility entrance and the available amenity.

Recommended Remediation:

Rearrange the furniture so that a compliant clear path of minimum 36 inches is maintained between the facility entrance and the water cooler.

Floor/Area: Lobby
Room/Spot: Water Cooler
Priority: 4 Estimated Direct Cost: $642
Rooms and Spaces Amenity Access
Path of Travel
Measurement: 24 inches
403.5.1 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.3.8 Clear Width
Severity:C
Category Amenity Access Precedence 8 Year 3 Cost with GC (30%): $835

CITY HALL PAGE FACILITIES
241 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-24
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-216.8.1
No geometric sign exists at the entrance to the restroom facility.

Recommended Remediation:

Install restroom geometric signs at the entrance. Install on the outer door into the restroom hallway. Install restroom geometric signs and tactile signs on the outer door into the restroom hallway.

Floor/Area: Lobby
Room/Spot: Restrooms
Priority: 5 Estimated Direct Cost: $961
Entrance Signs
Geometric Signs
Measurement: 1 count
N/A Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Location
Severity:D
Category Signs Precedence 8 Year 3 Cost with GC (30%): $1,249 Comment #: CH-25
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-404.2.4.1
The interior side of the doorway does not provide a minimum 18 inches (457 mm) clear space beyond the latch side of the doorway.

Recommended Remediation:

Because this is a fire door it cannot be simply removed.

Therefore the recommended solution is to install an automatic door opener.

Floor/Area: Lobby
Room/Spot: Restrooms
Priority: 2 Estimated Direct Cost: $3,500
Site Elements Doors, Doorways,
Front Approach, Pull Side Gates
Clearance
Measurement: 17 inches
404.2.4.1 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.13.6 Interior latch Clearance
Severity:C
Category Doors, Doorways, Precedence 1 Year 1 Cost with GC (30%): $4,550 Gates

CITY HALL PAGE FACILITIES
242 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-23
Facility: City Hall
Deficiency:

Code References:
2016 CBC 1013.4
For an exit with an illuminated exit sign, there is no tactile exit sign provided.

Recommended Remediation:

Install one tactile exit sign, compliant with 2016 CBC 11B-703, where illuminated exit signs are provided. Floor/Area: Lobby Room/Spot: Restrooms
Priority: 4 Estimated Direct Cost: $961
Rooms and Spaces Interior Doors
Signage
Measurement: 1 count
216.2/703.4.1&2 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.1.3(16(a))
Tactile Exit Sign
Severity:A
Category Interior Doors Precedence 8 Year 3 Cost with GC (30%): $1,249 Comment #: CH-27
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-404.2.9.4
The force required to operate the door exceeds the allowable 5 lbf.

Recommended Remediation:

Adjust or replace the door closers.

Floor/Area: Lobby
Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $90
Public Toilet Rooms Entrance
Door Operation
Measurement: 10 lbf
404.2.9 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.13.11 Opening Force
Severity:A
Category Entrance Precedence 8 Year 3 Cost with GC (30%): $117

CITY HALL PAGE FACILITIES
243 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-28
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-605.3, 2016 CBC 11B-305.3
The clear width provided between privacy partitions is less than the allowable 30 inches (762 mm).

Recommended Remediation:

Remove the urinal privacy partition and convert restroom into a single use by adding compliant locking mechanism on the door. Floor/Area: Lobby Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $90
Public Toilet Rooms Room and Space
Urinal
Measurement: 30.5 inches
605.2 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.18.3 Clear Width
Severity:C
Category Room and Space Precedence 8 Year 3 Cost with GC (30%): $117 Comment #: CH-29
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-604.3.1
The water closet does not provide a clear space of 60 inches width in front of the toilet.

Recommended Remediation:

Remove the partition wall and convert restroom into a single use as per previous record recommendation. Floor/Area: Lobby Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $90
Public Toilet Rooms Toilet Compartment
Clearance Space (Stalls)
Measurement: 56 inches
604.2/604.8 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.16.2 Width
Severity:C
Category Toilet Compartment Precedence 8 Year 3 Cost with GC (30%): $117 (Stalls)

CITY HALL PAGE FACILITIES
244 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-30
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-604.5
There are no grab bars in the accessible restroom stall.

Recommended Remediation:

Add grab bars that are compliant with 2016 CBC 11B-604.5.

Floor/Area: Lobby
Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $4,000
Public Toilet Rooms Toilet Compartment
Grab Bars (Both) (Stalls)
Measurement: 2 count
609.3 Quantity: 2 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.17.6 General
Severity:C
Category Toilet Compartment Precedence 8 Year 3 Cost with GC (30%): $5,200 (Stalls)
Comment #: CH-31
Facility: City Hall
Deficiency:

Code References:
2018 CBC 11B-603.5
The operable part of the toilet seat dispenser is higher than the allowable 40 inches.

Recommended Remediation:

Adjust the height of the dispenser so that the highest operable part is less than 40 inches AFF. The dispenser needs to be relocated when the grab bars are installed because it cannot be located above grab bars.

Floor/Area: Lobby
Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $2,500
Public Toilet Rooms Toilet Compartment
Seat Cover Dispenser (Stalls)
Measurement: 52 inches
603 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.23.7 Height
Severity:C
Category Toilet Compartment Precedence 8 Year 3 Cost with GC (30%): $3,250 (Stalls)

CITY HALL PAGE FACILITIES
245 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-32
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-603.2.3, 2016 CBC 11B-304.3.2, 2016 CBC 11B-304.4 The door swings greater than 12 inches into the required 60 inches of clear turning space.

Recommended Remediation:

Relocate the sink so that the minimum 60 inches turn around clear space is maintained. Floor/Area: Lobby
Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $8,816
Public Toilet Rooms Entrance
Clearance Space
Measurement: 50.5 inches
604.2/604.8 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.16.2 Width
Severity:C
Category Entrance Precedence 8 Year 3 Cost with GC (30%): $11,461 Comment #: CH-33
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-703.7.2.6.3
The color of the geometric unisex door sign does not provide visual contrast between the geometric shapes and/or color of the door.

Recommended Remediation:

Remove and replace unisex geometric door sign. New door signs shall provide visual contrast between the circle and triangle symbols and with the color of the door.

Floor/Area: Lobby
Room/Spot: Restrooms
Priority: 5 Estimated Direct Cost: $961
Public Toilet Rooms Signs
Geometric Sign
Measurement: 1 count
N/A Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Unisex Contrast
Severity:D
Category Signs Precedence 8 Year 3 Cost with GC (30%): $1,249

CITY HALL PAGE FACILITIES
246 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-34
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-606.5
The pipe insulation at the lavatory has become loose.

Recommended Remediation:

Lift insulation coverings up and secure in place. Any securement shall be protected from skin contact Floor/Area: Lobby
Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $90
Public Toilet Rooms Lavatories (Sinks)
Exposed Pipes
Measurement: 1 count
606.5 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.24.6 Pipe Insulation
Severity:C
Category Lavatories (Sinks) Precedence 8 Year 3 Cost with GC (30%): $117 Comment #: CH-35
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-603.3
The bottom edge of the reflecting surface of a mirror over the lavatory or countertop is higher than the allowable 40 inches above the floor.

Recommended Remediation:

Lower mirror or install another mirror with bottom edge of reflective surface 35" maximum above finish floor. Floor/Area: Lobby Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $1,200
Public Toilet Rooms Room and Space
Mirror
Measurement: 40.5 inches
603.3 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Height
Severity:C
Category Room and Space Precedence 8 Year 3 Cost with GC (30%): $1,560

CITY HALL PAGE FACILITIES
247 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-36
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-603.5
The operable parts of the unobstructed soap dispenser is higher than the allowable 40 inches above the floor.

Recommended Remediation:

Insure that the available hand soap dispenser on the sink is always full. Floor/Area: Lobby
Room/Spot: Restrooms
Priority: 5 Estimated Direct Cost: $163
Public Toilet Rooms Dispensers
Soap Dispenser
Measurement: 41 inches
603 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.23.7 Height
Severity:D
Category Dispensers Precedence 8 Year 3 Cost with GC (30%): $212 Comment #: CH-37
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-309.4
The sanitary napkin dispenser controls require tight grasping and twisting of the wrist.

Recommended Remediation:

Remove and replace dispenser with an ADA compliant
dispenser. Floor/Area: Lobby
Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $2,500
Public Toilet Rooms Dispensers
Sanitary Napkin
Measurement: 1 count
603 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.23.7 Controls
Severity:C
Category Dispensers Precedence 8 Year 3 Cost with GC (30%): $3,250

CITY HALL PAGE FACILITIES
248 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-38
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-604.2
The center line of the toilet is either less than 17 inches or greater than 18 inches from the side wall or partition. The rear grab bar is aligned with misaligned toilet.

Recommended Remediation:

Move the toilet and relocate the rear grab bar to compliant location for new toilet location. Floor/Area: Lobby
Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $3,200
Public Toilet Rooms Toilet Compartment
Water Closet (Toilet) (Stalls)
Measurement: 20.5 inches
604.2 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.16.2 Location
Severity:A
Category Toilet Compartment Precedence 8 Year 3 Cost with GC (30%): $4,160 (Stalls)
Comment #: CH-46
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-703.1
There is no tactile room ID sign provided.

Recommended Remediation:

Provide tactile room ID signs at each room entrance.

Floor/Area: Rooms
Room/Spot: Conference Room
Priority: 2 Estimated Direct Cost: $1,922
Rooms and Spaces Room ID Signage
Signage
Measurement: 2 count
216.2/703.4.1&2 Quantity: 2 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.1.3(16(a))
Tactile Signs
Severity:C
Category Room ID Signage Precedence 8 Year 3 Cost with GC (30%): $2,499

CITY HALL PAGE FACILITIES
249 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-43
Facility: City Hall
Deficiency:

Code References:
2016 CBC 1011.4
There is no provided tactile exit sign at the doorway leading to a grade level exit.

Recommended Remediation:

Install one tactile exit sign, compliant with 2016 CBC 11B-703, where illuminated exit signs are provided. Floor/Area: Hallways Room/Spot: Building Side Exit
Priority: 4 Estimated Direct Cost: $961
Rooms and Spaces Interior Doors
Signage
Measurement: 1 count
216.2/703.4.1&2 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.1.3(16(a))
Tactile Exit Sign
Severity:A
Category Interior Doors Precedence 8 Year 3 Cost with GC (30%): $1,249 Comment #: CH-47
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-804.3.2/11B-806.2.5
The height of the available counter surface is greater than the allowable 34 inches above the finished floor, and side reach to outlet is not within reach ranges.

Recommended Remediation:
34" Maximum height for counter at side  reach range.

Floor/Area: Rooms
Room/Spot: Conference Room
Priority: 4 Estimated Direct Cost: $4,304
Goods and Services Sales/Service Counters
Dimensions
Measurement: 36 inches
806.2.5/308.3.2 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.32.4/7.2
Height
Severity:C
Category Sales/Service Precedence 8 Year 3 Cost with GC (30%): $5,595 Counters

CITY HALL PAGE FACILITIES
250 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-48
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-702.1, CBC 907.5.2, NFPA 72 - 7.5.4.1
The flashing strobe lens height is either less than 80 inches or greater than 96 inches above the floor.

Recommended Remediation:

Relocate the strobe light so that the bottom edge height is less than 96 inches and greater than 80 inches above the floor. Floor/Area: Rooms Room/Spot: Conference Room
Priority: 4 Estimated Direct Cost: $1,844
Additional Access Fire Alarm System
Flashing Strobe
Measurement: 1 count
702.1 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.28.3 Height
Severity:A
Category Fire Alarm System Precedence 8 Year 3 Cost with GC (30%): $2,397 Comment #: CH-49
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-602.7
There is no Hi/Lo drinking fountain.

Recommended Remediation:

Provide an additional drinking fountain for standing persons.

Spout outlet shall be 38 inches minimum and 43 inches
maximum above the finished floor.

Floor/Area: Hallways
Room/Spot: Building Rear Exit
Priority: 4 Estimated Direct Cost: $11,861
Additional Access Drinking Fountains
Height
Measurement: 1 count
604.2 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Hi/Lo
Severity:C
Category Drinking Fountains Precedence 8 Year 3 Cost with GC (30%): $15,419

CITY HALL PAGE FACILITIES
251 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-44
Facility: City Hall
Deficiency:

Code References:
2016 CBC 1011.4
There is no provided tactile exit sign at the doorway leading to a grade level exit.

Recommended Remediation:

Install one tactile exit sign, compliant with 2016 CBC 11B-703, where illuminated exit signs are provided. Floor/Area: Hallways Room/Spot: Building Rear Exit
Priority: 4 Estimated Direct Cost: $961
Rooms and Spaces Interior Doors
Signage
Measurement: 1 count
216.2/703.4.1&2 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.1.3(16(a))
Tactile Exit Sign
Severity:A
Category Interior Doors Precedence 8 Year 3 Cost with GC (30%): $1,249 Comment #: CH-39
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-604.2
The center line of the toilet is either less than 17 inches or greater than 18 inches from the side wall or partition. The rear grab bar is aligned with misaligned toilet.

Recommended Remediation:

Move the toilet and relocate the rear grab bar to compliant location for new toilet location. Floor/Area: Rear Entrance Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $3,200
Public Toilet Rooms Toilet Compartment
Water Closet (Toilet) (Stalls)
Measurement: 20.5 inches
604.2 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.16.2 Location
Severity:A
Category Toilet Compartment Precedence 8 Year 3 Cost with GC (30%): $4,160 (Stalls)

CITY HALL PAGE FACILITIES
252 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-40
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-309.4
The sanitary napkin dispenser controls require tight grasping and twisting of the wrist.

Recommended Remediation:

Remove and replace dispenser with an ADA compliant
dispenser. Floor/Area: Rear Entrance
Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $2,500
Public Toilet Rooms Dispensers
Sanitary Napkin
Measurement: 1 count
603 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.23.7 Controls
Severity:C
Category Dispensers Precedence 8 Year 3 Cost with GC (30%): $3,250 Comment #: CH-41
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-604.2
The center line of the toilet is either less than 17 inches or greater than 18 inches from the side wall or partition. The rear grab bar is aligned with misaligned toilet.

Recommended Remediation:

Move the toilet and relocate the rear grab bar to compliant location for new toilet location. Floor/Area: Rear Entrance Room/Spot: Restrooms
Priority: 3 Estimated Direct Cost: $3,200
Public Toilet Rooms Toilet Compartment
Water Closet (Toilet) (Stalls)
Measurement: 20.5 inches
604.2 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.16.2 Location
Severity:A
Category Toilet Compartment Precedence 8 Year 3 Cost with GC (30%): $4,160 (Stalls)

CITY HALL PAGE FACILITIES
253 Submittal: November 1, 2024
Facility ADA Assessment - Photo Report
City of Industry
Comment #: CH-45
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-407.3.3.1
Sliding Door does not reopen automatically when obstructed by an object or person.

Recommended Remediation:

The elevator requires a variety of servicing to become ADA compliant, including new operating buttons, signage and door operation. The upper floor is employee only and therefore the elevator is not part of the public accessibility. If anyone from public is ever allowed to upper floor priority will need to be adjusted.

Floor/Area: Side Exit
Room/Spot: Elevator Lobby
Priority: 6 Estimated Direct Cost: $20,000
Goods and Services Elevators
Full Size
Measurement: 1 count
216.6 Quantity: 1 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

N/A
Automatic Door
Severity:A
Category Elevators Precedence 8 Year 3 Cost with GC (30%): $26,000 Comment #: CH-01
Facility: City Hall
Deficiency:

Code References:
2016 CBC 11B-208.2
Parking count is compliant, this record is for information purposes only.

Recommended Remediation:

Parking count =222, 9 accessible stalls (4 van accessible) basd on table 11B-208.2, This is compliant Floor/Area: Parking Lot Room/Spot: Accessible Parking
Priority: N/A Estimated Direct Cost: $0
Site Elements Parking
Space Count
Measurement: 9 count
208.2 Quantity: 6 each
1991 ADAAG:
2010 ADAS:
2016 CBC:

4.6.1/4.1.2(5)
General
Severity:N/A
Category Parking Precedence 1 Year 1 Cost with GC (30%): $0

CITY HALL PAGE FACILITIES
254 Submittal: November 1, 2024
Barrier ID: AX394393
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Door
ADA Standard 404.2.8
Barrier Detail
The accessible door with door closer has a sweep period of less than 5 seconds from 90 degrees to a position 12 degrees from latch.

Location Description 2nd Floor Conference Room Adjacent to Engineering Office Observed Sep 28, 2023 by [email protected] Site Conditions
The closing speed is 3.36 seconds from 90 degrees to a position 12 degrees from latch.

Resolution
Adjust closer or remove and replace closer to ensure that the door has a closure time of at least 5 seconds within 12 degrees of the latch. Door closers and gate closers shall be adjusted so that from an open position of 90 degrees, the time required to move the door to a position of 12 degrees from the latch is 5 seconds minimum.

Priority 1
Quantity
1 EA
Unit Cost
457.50
Total Cost
$ 458
Photos for Barrier ID: AX394393
255 Submittal: November 1, 2024
Barrier ID: AX394394
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Protruding Object
ADA Standard 307.2
Barrier Detail
Protruding objects in the 27" to 80" range above finished floor protrude more than 4" into the circulation path along the interior accessible route.

Location Description 2nd Floor Conference Room Adjacent to Engineering Office Observed Sep 28, 2023 by [email protected] Site Conditions
The fire extinguisher protrudes 4-3/4" from the wall into the circulation path at 28-3/4" above the floor.

Resolution
Install cane detectors. Objects with leading edges higher than 27" and not more than 80" above the finish floor or ground shall protrude 4" maximum horizontally into the circulation path. [EXCEPTION: Handrails shall be permitted to protrude 4-1/2" maximum.]
Priority 1
Quantity
1 EA
Unit Cost
250.00
Total Cost
$ 250
256 Submittal: November 1, 2024
Photos for Barrier ID: AX394394
257 Submittal: November 1, 2024
Barrier ID: AX394374
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Door
ADA Standard 404.2.4; Table 404.2.4.1
Barrier Detail
The pull side of the accessible door does not have the required maneuvering clearances.

Location Description Breakroom 114
Observed Sep 28, 2023 by [email protected] Site Conditions
For an approach from the front on the pull side the side clearance is 9-1/2" to the stored items and the maneuvering depth is 50" to the trash can.

Resolution
Relocate the stored items and trash can to provide the required maneuvering clearance at the pull side of the door. The required depth of the maneuvering clearance is 60" minimum. The required side clearance is 18" minimum on the latch side of the door. Maneuvering clearance shall extend the full width of the doorway and the required latch side clearance. Floor or ground space within the required maneuvering clearance shall be maximum 1:48 (2.08%) slope. Changes in level are not permitted.

Priority 1
Quantity
1 EA
Unit Cost
125.00
Total Cost
$ 125
258 Submittal: November 1, 2024
Photos for Barrier ID: AX394374
259 Submittal: November 1, 2024
Barrier ID: AX394375
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Door
ADA Standard 404.2.9
Barrier Detail
The opening force required to open the accessible, hinged, non-fire door is more than 5 pounds.

Location Description Breakroom 114
Observed Sep 28, 2023 by [email protected] Site Conditions The opening force is 13 pounds.

Resolution
Adjust the closer or replace with a door that requires no more than 5 pounds of force for pushing or pulling the door open. This barrier must be removed in conjunction with barrier ID 394376. The force at the latch, the force to set the door in motion, and the force to fully open the door shall be maximum 5 pounds. These forces do not apply to the force required to retract latch bolts or disengage other devices that hold the door or gate in a closed position.

Priority 1
Quantity
1 EA
Unit Cost
457.50
Total Cost
$ 458
Photos for Barrier ID: AX394375
260 Submittal: November 1, 2024
Barrier ID: AX394376
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Door
ADA Standard 404.2.8
Barrier Detail
The accessible door with door closer has a sweep period of less than 5 seconds from 90 degrees to a position 12 degrees from latch.

Location Description Breakroom 114
Observed Sep 28, 2023 by [email protected] Site Conditions
The closing speed is 3.17 seconds from 90 degrees to a position 12 degrees from latch.

Resolution
Adjust closer or remove and replace closer to ensure that the door has a closure time of at least 5 seconds within 12 degrees of the latch. This barrier must be removed in conjunction with barrier ID 394375. The cost of this barrier removal is covered under ID 394375 and therefore, the cost of this ID is shown as $0. Door closers and gate closers shall be adjusted so that from an open position of 90 degrees, the time required to move the door to a position of 12 degrees from the latch is 5 seconds minimum.

Priority 1
Quantity
1 EA
Unit Cost

0.00 Total Cost
$ 0
Photos for Barrier ID: AX394376
261 Submittal: November 1, 2024
Barrier ID: AX394371
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Door
ADA Standard 404.2.4; Table 404.2.4.1
Barrier Detail
The pull side of the accessible door does not have the required maneuvering clearances.

Location Description City Clerk Office
Observed Sep 28, 2023 by [email protected] Site Conditions
For an approach from the front on the pull side the side clearance is 9" due to the location of the plant.

Resolution
Relocate the plant to provide the required maneuvering clearance at the pull side of the door. The required depth of the maneuvering clearance is 60" minimum. The required side clearance is 18" minimum on the latch of the door. Maneuvering clearance shall extend the full width of the doorway and the required latch side clearance.

Floor or ground space within the required maneuvering clearance shall be maximum 1:48 (2.08%) slope.

Changes in level are not permitted.

Priority 1
Quantity
1 EA
Unit Cost
125.00
Total Cost
$ 125
262 Submittal: November 1, 2024
Photos for Barrier ID: AX394371
263 Submittal: November 1, 2024
Barrier ID: AX394372
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Door
ADA Standard 404.2.4; Table 404.2.4.1
Barrier Detail
The pull side of the accessible door does not have the required maneuvering clearances.

Location Description City Manager Office
Observed Sep 28, 2023 by [email protected] Site Conditions
For an approach from the front on the pull side the side clearance is 10-1/2" due to the location of the plant.

Resolution
Relocate the plant to provide the required maneuvering clearance at the pull side of the door. The required depth of the maneuvering clearance is 60" minimum. The required side clearance is 18" minimum on the latch side of the door. Maneuvering clearance shall extend the full width of the doorway and the required latch side clearance.

Floor or ground space within the required maneuvering clearance shall be maximum 1:48 (2.08%) slope.

Changes in level are not permitted.

Priority 1
Quantity
1 EA
Unit Cost
125.00
Total Cost
$ 125
Photos for Barrier ID: AX394372
264 Submittal: November 1, 2024
Barrier ID: AX394358
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Door
ADA Standard 404.2.8
Barrier Detail
The accessible door with door closer has a sweep period of less than 5 seconds from 90 degrees to a position 12 degrees from latch.

Location Description Doors Leading To Exit on North Side of Building Observed Sep 28, 2023 by [email protected] Site Conditions
The closing speed is 4.46 seconds from 90 degrees to a position 12 degrees from latch.

Resolution
Adjust closer or remove and replace closer to ensure that the door has a closure time of at least 5 seconds within 12 degrees of the latch. Door closers and gate closers shall be adjusted so that from an open position of 90 degrees, the time required to move the door to a position of 12 degrees from the latch is 5 seconds minimum.

Priority 1
Quantity
1 EA
Unit Cost
457.50
Total Cost
$ 458
Photos for Barrier ID: AX394358
265 Submittal: November 1, 2024
Barrier ID: AX394363
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Elevator
ADA Standard 407.4.3
Barrier Detail
The clearance between the car platform sill and the edge of the hoistway landing is greater than 1-1/4".

Location Description Elevator
Observed Sep 28, 2023 by [email protected] Site Conditions
The clearance between the car platform sill and the edge of the hoist way is 1-3/8".

Resolution
Install a sill which provides maximum clearance of 1-1/4" between the car platform sill and the edge of the hoistway landing.

Priority 1
Quantity
1 EA
Unit Cost
632.50
Total Cost
$ 633
Photos for Barrier ID: AX394363
266 Submittal: November 1, 2024
Barrier ID: AX394360
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Stairs
ADA Standard 307.4
Barrier Detail The rear of the stairs is open.

Location Description Interior Circulation
Observed Sep 28, 2023 by [email protected] Site Conditions The bottom of the stair is 30" to 71" above the floor.

Resolution
Provide a barrier to warn blind or visually impaired persons. Vertical clearance shall be 80" (2030 mm) high minimum. Guardrails or other barriers shall be provided where the vertical clearance is less than 80" (2030 mm) high. The leading edge of such guardrail or barrier shall be located 27" (685 mm) maximum above the finish floor or ground. EXCEPTION: Door closers and door stops shall be permitted to be 78" (1980 mm) minimum above the finish floor or ground.

Priority 1
Quantity
1 PR
Unit Cost
910.00
Total Cost
$ 910
267 Submittal: November 1, 2024
Photos for Barrier ID: AX394360
268 Submittal: November 1, 2024
Barrier ID: AX394398
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Door
ADA Standard
CBC Chap 11B- 309, 404.2.7, State Fire Marshall Referenced Standard Section 12-10-202(f) Barrier Detail CALIFORNIA: The hardware at the accessible door is not compliant.

Location Description Kitchenette at Engineering Offices Observed Sep 28, 2023 by [email protected] Site Conditions
The door hardware is a knob that requires tight grasping and twisting of hte wrist to operate.

Resolution
Remove hardware and replace with hardware that has a shape that is easy to grasp such as lever, push-type or U-shaped handles. Handles, pulls, latches, locks, and other operable parts on doors and gates shall be compliant. Operable parts of such hardware shall be 34" minimum and 44" maximum above the finish floor or ground. Where sliding doors are in the fully open position, operating hardware shall be exposed and usable from both sides. [EXCEPTIONS: 1. Existing locks shall be permitted in any location at existing glazed doors without stiles, existing overhead rolling doors or grilles, and similar existing doors or grilles that are designed with locks that are activated only at the top or bottom rail. 2. Access gates in barrier walls and fences protecting pools, spas, and hot tubs shall be permitted to have operable parts of the release of latch on self-latching devices at 54" maximum above the finish floor or ground provided the self-latching devices are not also self-locking devices and operated by means of a key, electronic opener, or integral combination lock.] [Advisory 404.2.7 Door and gate hardware. Door hardware that can be operated with a closed fist or a loose grip accommodates the greatest range of users. Hardware that requires simultaneous hand and finger movements require greater dexterity and coordination, and is not recommended.] Lever hardware of lever actuated latches or locks shall be curved with a return to within 1/2 inch of the door. [Advisory 11B-404.2.7 Door and gate hardware. In addition to the requirements of this section, designers should be aware of the Part 12, Section 12-10-202(f) requirement for lever hardware as adopted by the State Fire Marshal. The lever of lever actuated latches or locks must be curved with a return to within ½ inch of the door to prevent catching on the clothing of persons during egress.] Priority 1
Quantity
1 EA
Unit Cost
366.25
Total Cost
$ 366
269 Submittal: November 1, 2024
Photos for Barrier ID: AX394398
270 Submittal: November 1, 2024
Barrier ID: AX394399
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Door
ADA Standard 404.2.4; Table 404.2.4.1
Barrier Detail
The pull side of the accessible door does not have the required maneuvering clearances.

Location Description Kitchenette at Engineering Offices Observed Sep 28, 2023 by [email protected] Site Conditions
For an approach from the font on hte pull side the side clearance is 5-1/2" and the maneuvering depth is 39" doe to the location of stored items.

Resolution
Relocate the stored items to provide the required maneuvering clearance at the pull side of the door. The required depth of the maneuvering clearance is 60" minimum. The required side clearance is 18" minimum on the latch side of the door. Maneuvering clearance shall extend the full width of the doorway and the required latch side clearance. Floor or ground space within the required maneuvering clearance shall be maximum 1:48 (2.08%) slope. Changes in level are not permitted.

Priority 1
Quantity
1 EA
Unit Cost
125.00
Total Cost
$ 125
271 Submittal: November 1, 2024
Photos for Barrier ID: AX394399
272 Submittal: November 1, 2024
Barrier ID: AX394353
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Door
ADA Standard 404.2.4; Table 404.2.4.1
Barrier Detail
The push side of the accessible door does not have the required maneuvering clearances.

Location Description Lobby Door Leading to Foyer
Observed Sep 28, 2023 by [email protected] Site Conditions
For an approach from the front on the push side the side clearance is 9-1/2" due to the location of the furniture, The door has a latch and closure.

Resolution
Relocate the furniture to provide the required maneuvering clearance on the push side the door. The required depth of the maneuvering clearance is 48" minimum. The required side clearance is 12" minimum on the latch side of the door. Maneuvering clearance shall extend the full width of the doorway and the required latch side clearance. Floor or ground space within the required maneuvering clearance shall be maximum 1:48 (2.08%) slope. Changes in level are not permitted.

Priority 1
Quantity
1 EA
Unit Cost
125.00
Total Cost
$ 125
Photos for Barrier ID: AX394353
273 Submittal: November 1, 2024
Barrier ID: AX394354
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Door
ADA Standard 404.2.8
Barrier Detail
The accessible door with door closer has a sweep period of less than 5 seconds from 90 degrees to a position 12 degrees from latch.

Location Description Lobby Door Leading to Foyer
Observed Sep 28, 2023 by [email protected] Site Conditions
The closing speed is 3.79 seconds from 90 degrees to a position 12 degrees from latch.

Resolution
Adjust closer or remove and replace closer to ensure that the door has a closure time of at least 5 seconds within 12 degrees of the latch. Door closers and gate closers shall be adjusted so that from an open position of 90 degrees, the time required to move the door to a position of 12 degrees from the latch is 5 seconds minimum.

Priority 1
Quantity
1 EA
Unit Cost
457.50
Total Cost
$ 458
Photos for Barrier ID: AX394354
274 Submittal: November 1, 2024
Barrier ID: AX394361
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Stairs
ADA Standard 505
Barrier Detail Handrails are not compliant.

Location Description Stairs Near Elevator and East Stair Observed Sep 28, 2023 by [email protected] Site Conditions
The handrail perimeter is 12", the bottom handrail extension is 0" to 10", at the top of the stair the handrail does not extend at a slope to the top riser and the top extension is 6".

Resolution
Install compliant handrails on both sides of the stairway. Inside handrails on switchback or dogleg stairs shall be continuous between runs. Top of gripping surfaces of handrails shall be 34" minimum and 38" maximum vertically above stair nosings. Handrails shall be at a consistent height above ramp surfaces. Clearance between handrail gripping surfaces and adjacent surfaces shall be 1-1/2" minimum. Handrail gripping surfaces shall be continuous along their length and shall not be obstructed along their tops or sides. The bottoms of handrail gripping surfaces shall not be obstructed for more than 20% of their length. Where provided, horizontal projections shall occur 1- 1/2" minimum below the bottom of the handrail gripping surface. [EXCEPTION: The distance between horizontal projections and the bottom of the gripping surface shall be permitted to be reduced by 1/8" for each 1/2" of additional handrail perimeter dimension that exceeds 4".] Handrail gripping surfaces with a circular cross section shall have an outside diameter of 1-1/4" minimum and 2" maximum. Handrail gripping surfaces with a noncircular cross section shall have a perimeter dimension of 4" minimum and 6-1/4" maximum, and a cross-section dimension of 2-1/4" maximum. Handrail gripping surfaces and any surfaces adjacent to them shall be free of sharp or abrasive elements and shall have rounded edges. Handrails shall not rotate within their fittings. Handrail gripping surfaces shall extend beyond and in the same direction of stair flights. [EXCEPTIONS: 1. Extensions shall not be required for continuous handrails at the inside turn of switchback or dogleg ramps AND 3. In alterations, full extensions of handrails shall not be required where such extensions would be hazardous due to plan configuration.] At the top of a stair flight, handrails shall extend horizontally above the landing for 12" minimum beginning directly above the first riser nosing. At the bottom of a stair flight, handrails shall extend at the slope of the stair flight for a horizontal distance at least equal to one tread depth beyond the last riser nosing.

Extensions shall return to a wall, guard, or the landing surface, or shall be continuous to the handrail of an adjacent stair flight. Removal of this barrier is required if the stairs are part of the required accessible means of egress from the accessible space, per emergency egress plans approved by the administrating local authority.

Priority 1
Quantity
224 LF
Unit Cost
203.75
Total Cost
$ 45,640
275 Submittal: November 1, 2024
Photos for Barrier ID: AX394361
276 Submittal: November 1, 2024
Barrier ID: AX394395
City of Industry City Hall INTERIOR
Assembly Common Areas
Type Dining And Work Surface
ADA Standard CBC Chap 11B-306, 902
Barrier Detail CALIFORNIA: The dining or work surface is not compliant.

Location Description 2nd Floor Conference Room Adjacent to Engineering Office Observed Sep 28, 2023 by [email protected] Site Conditions The knee and toe clearance at the conference room table is 14" deep..

Resolution
Modify the work surface to provide a minimum 28" to maximum 34" height with clear space and compliant knee and toe clearance for a forward approach or replace with an ADA compliant table. Where food or drink is served for consumption at a counter exceeding 34 inches in height, a portion of the main counter 60 inches minimum in length shall be provided in compliance. Dining surfaces required to comply shall be dispersed throughout the space or facility containing dining surfaces for each type of seating in a functional area. Work surfaces required to comply shall be dispersed throughout the space or facility containing work surfaces. Where dining surfaces are provided for the consumption of food or drink, at least 5 percent of the seating spaces and standing spaces at the dining surfaces shall comply. Where work surfaces are provided for use by other than employees, at least 5 percent shall comply. [EXCEPTIONS: 1. Sales counters and service counters shall not be required to comply.

2. Check writing surfaces provided at check-out aisles not required to be accessible shall not be required to comply.] Clear space shall be maximum 1:48 (2.08%) in all directions and a firm and stable surface. Knee Clearance: Space under an element between 9" and 27" above the finish floor or ground shall be considered knee clearance. Knee clearance shall extend 25 inches maximum under an element at 9" above the finish floor or ground. Where knee clearance is required under an element as part of a clear floor space, the knee clearance shall be 11" deep minimum at 9" above the finish floor or ground. At dining and work surfaces required to be accessible, knee clearance shall extend 19 inches deep minimum at 27 inches above the finish floor or ground.

The knee clearance shall not be reduced at built-in dining and work surfaces required to be accessible. Knee clearance shall be 30" wide minimum. Toe Clearance: Space under an element between the finish floor or ground and 9" above the finish floor or ground shall be considered toe clearance. Toe clearance shall extend 25" maximum under an element. Space extending greater than 6" beyond the available knee clearance at 9" above the finish floor or ground shall not be considered toe clearance. Toe clearance shall be 30" wide minimum. The toe clearance shall extend 19 inches minimum under built-in dining and work surfaces required to be accessible.

Priority 2
Quantity
1 EA
Unit Cost
1,250.00
Total Cost
$ 1,250
277 Submittal: November 1, 2024
Photos for Barrier ID: AX394395
278 Submittal: November 1, 2024
Barrier ID: AX394403
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Door
ADA Standard 404.2.10
Barrier Detail
The swinging door does not have a smooth surface within 10" of the ground measured vertically on the push side extending the full width of the door.

Location Description 2nd Floor Men's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions The smooth surface on the bottom of the push side of the door is 7" tall.

Resolution
Provide a swinging door with a smooth surface within 10" of the finish floor or ground measured vertically on the push side extending the full width of the door. Parts creating horizontal or vertical joints in the surfaces shall be within 1/16" of the same plane as the other. Cavities created by adding kick plates shall be capped.

Priority 2
Quantity
1 EA
Unit Cost
116.25
Total Cost
$ 116
Photos for Barrier ID: AX394403
279 Submittal: November 1, 2024
Barrier ID: AX398514
City of Industry City Hall INTERIOR
Assembly Restroom
Type Protruding Object
ADA Standard 307.2
Barrier Detail
The restroom circulation path is not free of objects protruding more than 4" from wall in the space between 27" and 80" height above finish floor.

Location Description 2nd Floor Women's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions
The feminine product dispenser protrudes more than 4" from the wall into the circulation path at more than 27" above the floor.

Resolution
Provide a restroom circulation path which does not have objects protruding more than 4" from wall in the space between 27" and 80" height above finish floor.

Priority 2
Quantity
1 EA
Unit Cost
400.00
Total Cost
$ 400
Photos for Barrier ID: AX398514
280 Submittal: November 1, 2024
Barrier ID: AX394411
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Door
ADA Standard 404.2.10
Barrier Detail
The swinging door does not have a smooth surface within 10" of the ground measured vertically on the push side extending the full width of the door.

Location Description 2nd Floor Women's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions The smooth surface at the bottom of the door on the push side is 7" tall.

Resolution
Provide a swinging door with a smooth surface within 10" of the finish floor or ground measured vertically on the push side extending the full width of the door. Parts creating horizontal or vertical joints in the surfaces shall be within 1/16" of the same plane as the other. Cavities created by adding kick plates shall be capped.

Priority 2
Quantity
1 EA
Unit Cost
250.00
Total Cost
$ 250
Photos for Barrier ID: AX394411
281 Submittal: November 1, 2024
Barrier ID: AX394377
City of Industry City Hall INTERIOR
Assembly Common Areas
Type Dining And Work Surface
ADA Standard CBC Chap 11B-306, 902
Barrier Detail CALIFORNIA: The dining or work surface is not compliant.

Location Description Breakroom 114
Observed Sep 27, 2023 by [email protected] Site Conditions The knee clearance at the dining table is 26-5/8" above the floor.

Resolution
Install a dining or work surface minimum 28" to maximum 34" height with clear space and compliant knee and toe clearance for a forward approach. Where food or drink is served for consumption at a counter exceeding 34 inches in height, a portion of the main counter 60 inches minimum in length shall be provided in compliance.

Dining surfaces required to comply shall be dispersed throughout the space or facility containing dining surfaces for each type of seating in a functional area. Work surfaces required to comply shall be dispersed throughout the space or facility containing work surfaces. Where dining surfaces are provided for the consumption of food or drink, at least 5 percent of the seating spaces and standing spaces at the dining surfaces shall comply. Where work surfaces are provided for use by other than employees, at least 5 percent shall comply. [EXCEPTIONS: 1.

Sales counters and service counters shall not be required to comply. 2. Check writing surfaces provided at check-out aisles not required to be accessible shall not be required to comply.] Clear space shall be maximum 1:48 (2.08%) in all directions and a firm and stable surface. Knee Clearance: Space under an element between 9" and 27" above the finish floor or ground shall be considered knee clearance. Knee clearance shall extend 25 inches maximum under an element at 9" above the finish floor or ground. Where knee clearance is required under an element as part of a clear floor space, the knee clearance shall be 11" deep minimum at 9" above the finish floor or ground. At dining and work surfaces required to be accessible, knee clearance shall extend 19 inches deep minimum at 27 inches above the finish floor or ground. The knee clearance shall not be reduced at built-in dining and work surfaces required to be accessible. Knee clearance shall be 30" wide minimum. Toe Clearance: Space under an element between the finish floor or ground and 9" above the finish floor or ground shall be considered toe clearance. Toe clearance shall extend 25" maximum under an element. Space extending greater than 6" beyond the available knee clearance at 9" above the finish floor or ground shall not be considered toe clearance. Toe clearance shall be 30" wide minimum. The toe clearance shall extend 19 inches minimum under built-in dining and work surfaces required to be accessible.

Priority 2
Quantity
1 EA
Unit Cost
1,250.00
Total Cost
$ 1,250
282 Submittal: November 1, 2024
Photos for Barrier ID: AX394377
283 Submittal: November 1, 2024
Barrier ID: AX394380
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Reach Range
ADA Standard 308, 309
Barrier Detail
Items requiring an obstructed side reach motion are higher than 48" maximum where the obstruction depth is 10" maximum, or higher than 46" maximum where the obstruction depth is between 10" and 24" and/or lower than 15" minimum height above finish floor.

Location Description Breakroom 114
Observed Sep 28, 2023 by [email protected] Site Conditions
The condiments, coffee machine, utensils and small appliances require reaching over a 35-1/2" tall counter with a reach depth up to 13".

Resolution
Remove and lower to a compliant reach range. Where a clear floor or ground space allows a parallel approach to an element and the side reach is unobstructed, the high side reach shall be 48" maximum and the low side reach shall be 15" minimum above the finish floor or ground. [EXCEPTION: An obstruction shall be permitted between the clear floor or ground space and the element where the depth of the obstruction is 10" maximum.] Where a clear floor or ground space allows a parallel approach to an element and the high side reach is over an obstruction, the height of the obstruction shall be 34" maximum and the depth of the obstruction shall be 24" maximum. The high side reach shall be 48" maximum for a reach depth of 10" maximum. Where the reach depth exceeds 10", the high side reach shall be 46" maximum for a reach depth of 24" maximum. [ADVISORY for Children's Forward or Side Reach Ranges: High reach (maximum): 36" for ages 3 to 4; 40" for ages 5 to 8; and 44" for ages 9 to 12. Low reach (minimum): 20" for ages 3 to 4; 18" for ages 5 to 8; and 16" for ages 9 to 12.] Priority 2
Quantity
7 EA
Unit Cost
250.00
Total Cost
$ 1,750
284 Submittal: November 1, 2024
Photos for Barrier ID: AX394380
285 Submittal: November 1, 2024
Barrier ID: AX398687
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Sink
ADA Standard 306.2 and 606.3
Barrier Detail
The sink rim is higher than 34", and does not have knee and toe clearance (does not apply to mop basins, utility sinks, or bar sinks).

Location Description Breakroom 114
Observed Sep 28, 2023 by [email protected] Site Conditions The rim of the sink is 35-1/2" above the floor..

Resolution
Relocate sink to compliant height with knee and toe clearances. Lavatories and sinks shall be installed with the front of the higher of the rim or counter surface 34" maximum above the finish floor or ground. Knee Clearance:

Space under an element between 9" and 27" above the finish floor or ground shall be considered knee clearance. Knee clearance shall extend 25" maximum under an element at 9" above the finish floor or ground.

Where knee clearance is required under an element as part of a clear floor space, the knee clearance shall be 11" deep minimum at 9" above the finish floor or ground, and 8" deep minimum at 27" above the finish floor or ground. Between 9" and 27" above the finish floor or ground, the knee clearance shall be permitted to reduce at a rate of 1" in depth for each 6" in height. Knee clearance shall be 30" wide minimum. Toe Clearance: Space under an element between the finish floor or ground and 9" above the finish floor or ground shall be considered toe clearance. Toe clearance shall extend 25" maximum under an element. Where toe clearance is required at an element as part of a clear floor space, the toe clearance shall extend 17" minimum under the element. Space extending greater than 6" beyond the available knee clearance at 9" above the finish floor or ground shall not be considered toe clearance. Toe clearance shall be 30" wide minimum.

Priority 2
Quantity
1 EA
Unit Cost
900.00
Total Cost
$ 900
286 Submittal: November 1, 2024
Photos for Barrier ID: AX398687
287 Submittal: November 1, 2024
Barrier ID: AX394368
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Reach Range
ADA Standard 308, 309
Barrier Detail
Items requiring an obstructed side reach motion are higher than 48" maximum where the obstruction depth is 10" maximum, or higher than 46" maximum where the obstruction depth is between 10" and 24" and/or lower than 15" minimum height above finish floor.

Location Description Conference Room 142
Observed Sep 28, 2023 by [email protected] Site Conditions
The coffee machine and electrical outlets require reaching over a 35-1/2" tall counter where the reach depth is 11" to 24-1/2".

Resolution
Remove and lower to a compliant reach range. Where a clear floor or ground space allows a parallel approach to an element and the side reach is unobstructed, the high side reach shall be 48" maximum and the low side reach shall be 15" minimum above the finish floor or ground. [EXCEPTION: An obstruction shall be permitted between the clear floor or ground space and the element where the depth of the obstruction is 10" maximum.] Where a clear floor or ground space allows a parallel approach to an element and the high side reach is over an obstruction, the height of the obstruction shall be 34" maximum and the depth of the obstruction shall be 24" maximum. The high side reach shall be 48" maximum for a reach depth of 10" maximum. Where the reach depth exceeds 10", the high side reach shall be 46" maximum for a reach depth of 24" maximum. [ADVISORY for Children's Forward or Side Reach Ranges: High reach (maximum): 36" for ages 3 to 4; 40" for ages 5 to 8; and 44" for ages 9 to 12. Low reach (minimum): 20" for ages 3 to 4; 18" for ages 5 to 8; and 16" for ages 9 to 12.] Priority 2
Quantity
2 EA
Unit Cost
625.00
Total Cost
$ 1,250
288 Submittal: November 1, 2024
Photos for Barrier ID: AX394368
289 Submittal: November 1, 2024
Barrier ID: AX394357
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Door
ADA Standard 404.2.11
Barrier Detail The bottom of the door vision light is higher than 43" and less than 66".

Location Description Doors Leading To Exit on North Side of Building Observed Sep 28, 2023 by [email protected] Site Conditions The bottom of the vision light is 49" above the floor.

Resolution
Provide a door with the bottom of at least one of the glazing panels located 43" maximum above the finish floor or grade. At least one of the glazing panels shall be located for viewing through the panels, if the panel is designed for viewing. [EXCEPTION: Vision lights with the lowest part more than 66" from the finish floor or ground are not required to comply.]
Priority 2
Quantity
1 EA
Unit Cost
3,250.00
Total Cost
$ 3,250
Photos for Barrier ID: AX394357
290 Submittal: November 1, 2024
Barrier ID: AX394356
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Signage
ADA Standard 216.4, 703
Barrier Detail
Tactile means of egress signage is not provided at the latch side of the door. (Applies to designated egress stairways, exit doors, areas of refuge)
Location Description Doors Leading To Exit on North Side of Building Observed Sep 28, 2023 by [email protected] Site Conditions A tactile means of egress sign is not provided.

Resolution
Provide compliant means of egress signage at each exit passageway, exit discharge, and exit stairway. Signs at designated egress passageways, stairways, exit doors and areas of refuge shall include tactile signage. Signs shall be installed alongside the door at the latch side. [EXCEPTION: Signs with tactile characters shall be permitted on the push side of doors with closers and without hold-open devices.] Where a tactile sign is provided at double doors with one active leaf, the sign shall be located on the inactive leaf. Where a tactile sign is provided at double doors with two active leafs, the sign shall be located to the right of the right hand door. Where there is no wall space at the latch side of a single door or at the right side of double doors, sign shall be located on the nearest adjacent wall. Where both visual and tactile characters are required, either one sign with both visual and tactile characters, or two separate signs, one with visual, and one with tactile characters, shall be provided. Signs containing tactile characters shall be located so that clear floor space of 18" minimum by 18" minimum, centered on the tactile characters, is provided beyond the arc of any door swing between the closed position and 45 degrees open. Raised characters shall be complaint and shall be duplicated in Braille. Raised characters shall be as follows- Depth: Raised characters shall be 1/32" minimum above their background. Case:

Characters shall be uppercase. Style" Characters shall be sans serif. Characters shall not be italic, oblique, script, highly decorative, or of other unusual forms. Character Proportions: Characters shall be selected from fonts where the width of the uppercase letter "O" is 55 % minimum and 110 % maximum of the height of the uppercase letter "I". Character Height. Character height measured vertically from the baseline of the character shall be 5/8" minimum and 2" maximum based on the height of the uppercase letter "I". [EXCEPTION: Where separate raised and visual characters with the same information are provided, raised character height shall be permitted to be 1/2" minimum.]
Priority 2
Quantity
1 EA
Unit Cost

68.75 Total Cost
$ 69
291 Submittal: November 1, 2024
Photos for Barrier ID: AX394356
292 Submittal: November 1, 2024
Barrier ID: AX394359
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Signage
ADA Standard 216.4, 703
Barrier Detail
Tactile means of egress signage is not provided at the latch side of the door. (Applies to designated egress stairways, exit doors, areas of refuge)
Location Description Doors Leading To Exit on North Side of Building Observed Sep 28, 2023 by [email protected] Site Conditions A tactile means of egress sign is not provided.

Resolution
Provide compliant means of egress signage at each exit passageway, exit discharge, and exit stairway. Signs at designated egress passageways, stairways, exit doors and areas of refuge shall include tactile signage. Signs shall be installed alongside the door at the latch side. [EXCEPTION: Signs with tactile characters shall be permitted on the push side of doors with closers and without hold-open devices.] Where a tactile sign is provided at double doors with one active leaf, the sign shall be located on the inactive leaf. Where a tactile sign is provided at double doors with two active leafs, the sign shall be located to the right of the right hand door. Where there is no wall space at the latch side of a single door or at the right side of double doors, sign shall be located on the nearest adjacent wall. Where both visual and tactile characters are required, either one sign with both visual and tactile characters, or two separate signs, one with visual, and one with tactile characters, shall be provided. Signs containing tactile characters shall be located so that clear floor space of 18" minimum by 18" minimum, centered on the tactile characters, is provided beyond the arc of any door swing between the closed position and 45 degrees open. Raised characters shall be complaint and shall be duplicated in Braille. Raised characters shall be as follows- Depth: Raised characters shall be 1/32" minimum above their background. Case:

Characters shall be uppercase. Style" Characters shall be sans serif. Characters shall not be italic, oblique, script, highly decorative, or of other unusual forms. Character Proportions: Characters shall be selected from fonts where the width of the uppercase letter "O" is 55 % minimum and 110 % maximum of the height of the uppercase letter "I". Character Height. Character height measured vertically from the baseline of the character shall be 5/8" minimum and 2" maximum based on the height of the uppercase letter "I". [EXCEPTION: Where separate raised and visual characters with the same information are provided, raised character height shall be permitted to be 1/2" minimum.]
Priority 2
Quantity
1 EA
Unit Cost

68.75 Total Cost
$ 69
293 Submittal: November 1, 2024
Photos for Barrier ID: AX394359
294 Submittal: November 1, 2024
Barrier ID: AX394362
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Elevator
ADA Standard 407.2.3
Barrier Detail
Characters or numbers are not present or are not compliant on the hoist ways.

Location Description Elevator
Observed Sep 28, 2023 by [email protected] Site Conditions
Tactile signs designating the floor are not provided on the elevator hoist way jambs.

Resolution
Install compliant raised floor/designations on both jambs. Compliant floor designations shall be provided on both jambs of elevator hoist way entrances. Floor designations shall be provided in both tactile characters and Braille.

Tactile characters shall be 2" high minimum. A tactile star shall be provided on both jambs at the main entry level.

Destination-oriented elevators shall provide tactile car identification on both jambs of the hoist way immediately below the floor designation. Car designations shall be provided in both tactile characters and Braille. Tactile characters shall be 2" high minimum.

Priority 2
Quantity
4 Floor
Unit Cost
687.50
Total Cost
$ 2,750
295 Submittal: November 1, 2024
Photos for Barrier ID: AX394362
296 Submittal: November 1, 2024
Barrier ID: AX394397
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Sink
ADA Standard 306.2 and 606.3
Barrier Detail
The sink rim is higher than 34", and does not have knee and toe clearance (does not apply to mop basins, utility sinks, or bar sinks).

Location Description Kitchenette at Engineering Offices Observed Sep 28, 2023 by [email protected] Site Conditions
The rim of the sink is 37" above the floor and knee and toe clearance is not provided due to the cabinet under the sink.

Resolution
Relocate sink to compliant height with knee and toe clearances. Lavatories and sinks shall be installed with the front of the higher of the rim or counter surface 34" maximum above the finish floor or ground. Knee Clearance:

Space under an element between 9" and 27" above the finish floor or ground shall be considered knee clearance. Knee clearance shall extend 25" maximum under an element at 9" above the finish floor or ground.

Where knee clearance is required under an element as part of a clear floor space, the knee clearance shall be 11" deep minimum at 9" above the finish floor or ground, and 8" deep minimum at 27" above the finish floor or ground. Between 9" and 27" above the finish floor or ground, the knee clearance shall be permitted to reduce at a rate of 1" in depth for each 6" in height. Knee clearance shall be 30" wide minimum. Toe Clearance: Space under an element between the finish floor or ground and 9" above the finish floor or ground shall be considered toe clearance. Toe clearance shall extend 25" maximum under an element. Where toe clearance is required at an element as part of a clear floor space, the toe clearance shall extend 17" minimum under the element. Space extending greater than 6" beyond the available knee clearance at 9" above the finish floor or ground shall not be considered toe clearance. Toe clearance shall be 30" wide minimum.

Priority 2
Quantity
1 EA
Unit Cost
900.00
Total Cost
$ 900
297 Submittal: November 1, 2024
Photos for Barrier ID: AX394397
298 Submittal: November 1, 2024
Barrier ID: AX394351
City of Industry City Hall INTERIOR
Assembly Exterior Access Route
Type Signage
ADA Standard 703.5.1
Barrier Detail The provided signage does not have color contrast and a non-glare finish.

Location Description Public Entrance
Observed Sep 28, 2023 by [email protected] Site Conditions The business hours information is not on a nonglare surface.

Resolution
Remove and replace signage with compliant signage. Characters and their background shall have a non-glare finish. Characters shall contrast with their background with either light characters on a dark background or dark characters on a light background.

Priority 2
Map for Barrier ID: AX394351
6 34.02381499818616,-117.95602023906451
Quantity
1 EA
Unit Cost

68.75 Total Cost
$ 69
299 Submittal: November 1, 2024
Photos for Barrier ID: AX394351
300 Submittal: November 1, 2024
Barrier ID: AX394352
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Signage
ADA Standard 216.4, 703
Barrier Detail
Tactile means of egress signage is not provided at the latch side of the door. (Applies to designated egress stairways, exit doors, areas of refuge)
Location Description Public Entrance
Observed Sep 28, 2023 by [email protected] Site Conditions A tactile means of egress sign is not provided.

Resolution
Provide compliant means of egress signage at each exit passageway, exit discharge, and exit stairway. Signs at designated egress passageways, stairways, exit doors and areas of refuge shall include tactile signage. Signs shall be installed alongside the door at the latch side. [EXCEPTION: Signs with tactile characters shall be permitted on the push side of doors with closers and without hold-open devices.] Where a tactile sign is provided at double doors with one active leaf, the sign shall be located on the inactive leaf. Where a tactile sign is provided at double doors with two active leafs, the sign shall be located to the right of the right hand door. Where there is no wall space at the latch side of a single door or at the right side of double doors, sign shall be located on the nearest adjacent wall. Where both visual and tactile characters are required, either one sign with both visual and tactile characters, or two separate signs, one with visual, and one with tactile characters, shall be provided. Signs containing tactile characters shall be located so that clear floor space of 18" minimum by 18" minimum, centered on the tactile characters, is provided beyond the arc of any door swing between the closed position and 45 degrees open. Raised characters shall be complaint and shall be duplicated in Braille. Raised characters shall be as follows- Depth: Raised characters shall be 1/32" minimum above their background. Case:

Characters shall be uppercase. Style" Characters shall be sans serif. Characters shall not be italic, oblique, script, highly decorative, or of other unusual forms. Character Proportions: Characters shall be selected from fonts where the width of the uppercase letter "O" is 55 % minimum and 110 % maximum of the height of the uppercase letter "I". Character Height. Character height measured vertically from the baseline of the character shall be 5/8" minimum and 2" maximum based on the height of the uppercase letter "I". [EXCEPTION: Where separate raised and visual characters with the same information are provided, raised character height shall be permitted to be 1/2" minimum.]
Priority 2
Quantity
1 EA
Unit Cost

68.75 Total Cost
$ 69
301 Submittal: November 1, 2024
Photos for Barrier ID: AX394352
302 Submittal: November 1, 2024
Barrier ID: AX394404
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom
ADA Standard CBC Chap 11B-403.5.1, Exception 5
Barrier Detail
CALIFORNIA: The accessible route from the restroom entry to accessible compartments is not compliant.

Location Description 2nd Floor Men's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions The accessible route to the accessible toilet compartment is 36" wide.

Resolution
Provide a compliant accessible route within the restroom from the restroom entry to accessible stalls. The clear width for accessible routes to accessible toilet compartments shall be 44" minimum except for door-opening widths and door swings.

Priority 3
Quantity
1 EA
Unit Cost
625.00
Total Cost
$ 625
Photos for Barrier ID: AX394404
303 Submittal: November 1, 2024
Barrier ID: AX394402
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Door
ADA Standard 404.2; Table 404.2.4.1
Barrier Detail
The pull side of the accessible door does not have the required maneuvering clearances.

Location Description 2nd Floor Men's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions
For an approach from the latch side on the pull side the maneuvering depth is 43". The door has a closure.

Resolution
Redesign to provide the required maneuvering clearance at the pull side of the door. The required depth of the maneuvering clearance is 60" minimum. The required side clearance is 24" minimum on the latch side of the door. Maneuvering clearance shall extend the full width of the doorway and the required latch side clearance.

Floor or ground space within the required maneuvering clearance shall be maximum 1:48 (2.08%) slope.

Changes in level are not permitted.

Priority 3
Quantity
1 EA
Unit Cost
1,562.50
Total Cost
$ 1,563
Photos for Barrier ID: AX394402
304 Submittal: November 1, 2024
Barrier ID: AX394407
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Lavatory
ADA Standard 606.2 and 606.3
Barrier Detail The lavatory is mounted higher than 34" to the higher of the rim or counter.

Location Description 2nd Floor Men's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions The rim of the lavatory is 34-3/16" above the floor.

Resolution
Install the lavatory at a compliant height, and provide knee and toe clearance. Minimum one lavatory in a restroom shall comply. Lavatories and sinks shall be installed with the front of the higher of the rim or counter surface 34" maximum above the finish floor or ground. [EXCEPTIONS: 1. A lavatory in a toilet or bathing facility for a single occupant accessed only through a private office and not for common use or public use shall not be required to comply. 2. In residential dwelling unit kitchens, sinks that are adjustable to variable heights, 29" minimum and 36" maximum, shall be permitted where rough-in plumbing permits connections of supply and drain pipes for sinks mounted at the height of 29".] Compliant knee and toe clearance shall be provided. [EXCEPTIONS: 2. A lavatory in a toilet room or bathing facility for a single occupant accessed only through a private office and not for common use or public use shall not be required to provide knee and toe clearance. 3. In residential dwelling units, cabinetry shall be permitted under lavatories and kitchen sinks provided that all of the following conditions are met: (a) the cabinetry can be removed without removal or replacement of the fixture; (b) the finish floor extends under the cabinetry; and (c) the walls behind and surrounding the cabinetry are finished.

4. A knee clearance of 24" minimum above the finish floor or ground shall be permitted at lavatories and sinks used primarily by children 6 through 12 years where the rim or counter surface is 31" maximum above the finish floor or ground. 5. A parallel approach complying with 305 shall be permitted to lavatories and sinks used primarily by children 5 years and younger. 6. The dip of the overflow shall not be considered in determining knee and toe clearances. 7. No more than one bowl of a multi-bowl sink shall be required to provide knee and toe clearance.] Space under an element between 9" and 27" above the finish floor or ground shall be considered knee clearance and shall comply. Knee clearance shall extend 25" maximum under an element at 9" above the finish floor or ground. Floor or ground surfaces of a clear floor or ground space shall comply. Changes in level are not permitted. [EXCEPTION: Slopes not steeper than 1:48 shall be permitted.] The clear floor or ground space shall be 30" minimum by 48" minimum. Unless otherwise specified, clear floor or ground space shall be permitted to include compliant clear space. Unless otherwise specified, clear floor or ground space shall be positioned for either forward or parallel approach to an element. One full unobstructed side of the clear floor or ground space shall adjoin an accessible route or adjoin another clear floor or ground space. Where a clear floor or ground space is located in an alcove or otherwise confined on all or part of three sides, additional maneuvering clearance shall be provided. Alcoves shall be 36" wide minimum where the depth exceeds 24".

Alcoves shall be 60" wide minimum where the depth exceeds 15".

Priority 3
Quantity
1 EA
Unit Cost
900.00
Total Cost
$ 900
305 Submittal: November 1, 2024
Photos for Barrier ID: AX394407
306 Submittal: November 1, 2024
Barrier ID: AX394408
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Mirror
ADA Standard 213.3.5; 603.3
Barrier Detail
The mirror is mounted higher than 40" above finish floor to the bottom of the reflective surface, where it is installed above a lavatory or counter.

Location Description 2nd Floor Men's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions The bottom of the reflective surface of the mirror is 40-3/4" above the floor.

Resolution
Remove and lower the mirror to a compliant height. Where mirrors are provided, at least one shall comply.

Mirrors located above lavatories or countertops shall be installed with the bottom edge of the reflecting surface 40" maximum above the finish floor or ground. Mirrors not located above lavatories or countertops shall be installed with the bottom edge of the reflecting surface 35" maximum above the finish floor or ground. [ADVISORY: A single full-length mirror can accommodate a greater number of people, including children. In order for mirrors to be usable by people who are ambulatory and people who use wheelchairs, the top edge of mirrors should be 74" minimum from the floor or ground.]
Priority 3
Quantity
1 EA
Unit Cost
250.00
Total Cost
$ 250
Photos for Barrier ID: AX394408
307 Submittal: November 1, 2024
Barrier ID: AX394406
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Toilet Stall
ADA Standard
309, 404.2.7, 604.5.1, 604.6, 604.7, 604.8.1.1, 604.8.1.2, 604.8.1.5, 604.9, 609.3 Barrier Detail A wheelchair stall is not provided in a multi-user restroom.

Location Description 2nd Floor Men's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions A wheelchair stall is not provided in the multi-user restroom. 308 Submittal: November 1, 2024
Resolution
Provide a compliant wheelchair stall with compliant elements in the multi-user restroom. Wheelchair accessible compartments with floor mounted water closets shall be 60" wide minimum measured perpendicular to the side wall and 59" deep minimum, measured perpendicular to the rear wall. Wheelchair accessible compartments with wall mounted water closets shall be 60" wide minimum measured perpendicular to the side wall and 56" deep minimum, measured perpendicular to the rear wall. Wheelchair accessible compartments for children's use (ages 3 through 12) shall be 60" wide minimum measured perpendicular to the side wall, and 59" deep minimum for wall hung and floor mounted water closets measured perpendicular to the rear wall.In addition, clear space of minimum 30" by 48" must be provided within the clearance area for transfer from a wheelchair. The water closet shall be positioned with a wall or partition to the rear and to one side. The centerline of the water closet shall be 16 minimum to 18" maximum from the side wall or partition. Water closets shall be arranged for a left-hand or right-hand approach. The required clearance around the water closet shall be permitted to overlap the water closet, associated grab bars, dispensers, sanitary napkin disposal units, coat hooks, shelves, accessible routes, clear floor space and clearances required at other fixtures, and the turning space. No other fixtures or obstructions, such as lavatories, shall be located within the required water closet clearance. Install a flush control on the open side of the water closet. Flush controls shall be hand operated or automatic. Hand operated flush controls shall be within a compliant reach range. Install compliant grab bars. Horizontal grab bars shall be installed at a consistent height above finish floor to the top of the gripping surface. The top of the gripping surface shall be minimum 33" and maximum 36" above finish floor. The rear wall grab bar shall be 36" long minimum and extend from the centerline of the water closet 12" minimum on one side and 24" minimum on the other side. [EXCEPTIONS: 1. The rear grab bar shall be permitted to be 24" long minimum, centered on the water closet, where wall space does not permit a length of 36" minimum due to the location of a recessed fixture adjacent to the water closet. 2. Where an administrative authority requires flush controls for flush valves to be located in a position that conflicts with the location of the rear grab bar, then the rear grab bar shall be permitted to be split or shifted to the open side of the toilet area.] The side wall grab bar shall be 42" long minimum, located 12" maximum from the rear wall and extending 54" minimum from the rear wall. Toilet paper dispensers shall be 7" minimum and 9" maximum in front of the water closet, measured to the centerline of the dispenser. The outlet of the dispenser shall be 15" minimum and 48" maximum above the finish floor and shall not be located behind grab bars. Where located below the side grab bar, the top of projecting toilet paper dispensers shall be located 1- 1/2" minimum below the grab bar. Where located above the side grab bar, the bottom of the projecting toilet paper dispenser shall be located 12" minimum above the top of the gripping surface of the grab bar. Dispensers shall not be of a type that controls delivery or that does not allow continuous paper flow. [ADVISORY: It is advisable, but not required, to use the specifications for children where children are the primary users of the restroom. Guidance in applying the specifications for children according to the age group served reflects the differences in the size, stature, and reach ranges of children ages 3 to 12. The specifications chosen should correspond to the age of the primary user group. The specifications of one age group should be applied consistently in the installation of a water closet and related elements. Water Closet Centerline: Ages 3 and 4- 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 18". Toilet Seat Height: Ages 3 and 4- 11" to 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 17". Grab Bar Height: Ages 3 and 4- 18" to 20"; Ages 5 through 8- 20" to 25"; Ages 9 through 12- 25" to 27"; Dispenser Height: Ages 3 and 4- 14"; Ages 5 through 8- 14" to 17"; Ages 9 through 12- 17" to 19"]. Toilet compartment doors for wheelchair stalls, including door hardware, shall comply except that if the approach is to the latch side of the compartment door, clearance between the door side of the compartment and any obstruction shall be 42" minimum. Doors shall be located in the front partition or in the side wall or partition farthest from the water closet. Where located in the front partition, the door opening shall be 4" maximum from the side wall or partition farthest from the water closet. Where located in the side wall or partition, the door opening shall be 4" maximum from the front partition. The wheelchair stall door shall be selfclosing. A compliant door pull shall be placed on both sides of the door near the latch. Toilet compartment doors shall not swing into the minimum required compartment area.Install door pulls near the latch on each side of wheelchair stall door. Handles, pulls, latches, locks, and other operable parts on doors and gates shall be compliant. Operable parts of such hardware shall be 34" minimum and 48" maximum above the finish floor or ground.

Priority 3
Quantity
1 EA
Unit Cost
3,437.50
Total Cost
$ 3,438
309 Submittal: November 1, 2024
Photos for Barrier ID: AX394406
310 Submittal: November 1, 2024
Barrier ID: AX398684
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom-Lavatory
ADA Standard 213.3.4, 606.5
Barrier Detail Pipes are not insulated.

Location Description 2nd Floor Men's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions The lavatory drainpipe and water supply lines are not insulated.

Resolution
Insulate water supply and drain pipes under the accessible lavatory. Water supply and drain pipes under lavatories and sinks shall be insulated or otherwise configured to protect against contact. Pipes under lavatories and sinks shall be free from sharp or abrasive surfaces. A minimum of one lavatory in a multi-lavatory restroom shall be a compliant lavatory.

Priority 3
Quantity
1 EA
Unit Cost

81.25 Total Cost
$ 81
Photos for Barrier ID: AX398684
311 Submittal: November 1, 2024
Barrier ID: AX398467
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom-Signage
ADA Standard ADA 703.4.2; CBC 216.2, 703.1, 703.2, 703.5 Barrier Detail
CALIFORNIA: The men's restroom does not have compliant signage at the door.

Location Description 2nd Floor Men's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions
A geometric sign is not provided on the door and a tactile sign is not provided on the latch side of the door.

Resolution
Install compliant signage. The men's restroom/bathing room geometric symbol shall be an equilateral triangle 1/4" thick, with edges 12" long and a vertex pointing upward. The triangle shall contrast with the door or doorway, either light on dark or dark on light. Each doorway leading to men's restrooms and bathing rooms shall have a geometric symbol mounted min. 58"-max. 60" above finish floor or ground, measured to the centerline of the symbol. Where a door is provided, the geometric symbol sign shall be located within 1" of the vertical centerline of the door. The edges of the geometric symbol signs shall be rounded, chafered, or eased. The corners of the geometric sign shall have minimum 1/8" radius. Compliant signage with the International Symbol of Accessibility (ISA) and tactile characters indicating men's shall be provided. The ISA shall be a white figure on a blue background. The blue shall be Color #15090 in Federal Standard 595B. [EXCEPTION: The enforcing agency may approve other colors of light-on-dark or dark-on-light contrast.] Signage with the International Symbol of Accessibility and Braille shall be located on the latch side of the doorway [EXCEPTION: Signs with tactile characters are permitted on the push sides of doors with closers and without hold-open devices]. Clear space of 18" minimum by 18" minimum shall be provided at the centerline of the tactile characters; the centerline of the tactile characters shall be minimum 9" distance outside of door swing. Tactile characters on signs shall be located 48" minimum above the finish floor or ground surface, measured from the baseline of the lowest tactile character and 60" maximum above the finish floor or ground surface, measured from the baseline of the highest tactile character. Raised characters shall be complaint and shall be duplicated in Braille. Raised characters shall be as follows: Depth. Raised characters shall be 1/32" minimum above their background. Case - Characters shall be uppercase. Style- Characters shall not be italic, oblique, script, highly decorative, or of other unusual forms.

Character Proportions - Characters shall be selected from fonts where the width of the uppercase letter "O" is 55 % minimum and 110 % maximum of the height of the uppercase letter "I". Character Height- Character height measured vertically from the baseline of the character shall be 5/8" minimum and 2" maximum based on the height of the uppercase letter "I". [EXCEPTION: Where separate raised and visual characters with the same information are provided, raised character height shall be permitted to be 1/2" minimum.] The visual characters of the sign shall be installed at minimum 40" above finish floor.

Priority 3
Quantity
1 EA
Unit Cost
137.50
Total Cost
$ 138
312 Submittal: November 1, 2024
Photos for Barrier ID: AX398467
313 Submittal: November 1, 2024
Barrier ID: AX398466
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom-Urinal
ADA Standard 213.3.3, 605.2
Barrier Detail The urinal dimensions are not compliant.

Location Description 2nd Floor Men's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions The rim of the urinal is 19" above the floor.

Resolution
Replace or relocate the urinal. Urinals shall be the stall-type or the wall-hung type. Wall-hung urinals shall be installed with the rim 17" maximum above the finish floor or ground. Urinals shall be 13-1/2" deep minimum measured from the outer face of the urinal rim to the back of the fixture. Flush controls shall be hand operated or automatic. Flush controls shall be within allowable reach ranges.

Priority 3
Quantity
1 EA
Unit Cost
1,168.75
Total Cost
$ 1,169
Photos for Barrier ID: AX398466
314 Submittal: November 1, 2024
Barrier ID: AX394412
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom
ADA Standard CBC Chap 11B-403.5.1, Exception 5
Barrier Detail
CALIFORNIA: The accessible route from the restroom entry to accessible compartments is not compliant.

Location Description 2nd Floor Women's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions The accessible route to the accessible compartment is 35-1/2" wide.

Resolution
Provide a compliant accessible route within the restroom from the restroom entry to accessible stalls. The clear width for accessible routes to accessible toilet compartments shall be 44" minimum except for door-opening widths and door swings.

Priority 3
Quantity
1 EA
Unit Cost
625.00
Total Cost
$ 625
Photos for Barrier ID: AX394412
315 Submittal: November 1, 2024
Barrier ID: AX394415
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Lavatory
ADA Standard 606.2 and 606.3
Barrier Detail The lavatory is mounted higher than 34" to the higher of the rim or counter.

Location Description 2nd Floor Women's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions The rim of the lavatory is 34-3/8" above the floor.

Resolution
Install the lavatory at a compliant height, and provide knee and toe clearance. Minimum one lavatory in a restroom shall comply. Lavatories and sinks shall be installed with the front of the higher of the rim or counter surface 34" maximum above the finish floor or ground. [EXCEPTIONS: 1. A lavatory in a toilet or bathing facility for a single occupant accessed only through a private office and not for common use or public use shall not be required to comply. 2. In residential dwelling unit kitchens, sinks that are adjustable to variable heights, 29" minimum and 36" maximum, shall be permitted where rough-in plumbing permits connections of supply and drain pipes for sinks mounted at the height of 29".] Compliant knee and toe clearance shall be provided. [EXCEPTIONS: 2. A lavatory in a toilet room or bathing facility for a single occupant accessed only through a private office and not for common use or public use shall not be required to provide knee and toe clearance. 3. In residential dwelling units, cabinetry shall be permitted under lavatories and kitchen sinks provided that all of the following conditions are met: (a) the cabinetry can be removed without removal or replacement of the fixture; (b) the finish floor extends under the cabinetry; and (c) the walls behind and surrounding the cabinetry are finished.

4. A knee clearance of 24" minimum above the finish floor or ground shall be permitted at lavatories and sinks used primarily by children 6 through 12 years where the rim or counter surface is 31" maximum above the finish floor or ground. 5. A parallel approach complying with 305 shall be permitted to lavatories and sinks used primarily by children 5 years and younger. 6. The dip of the overflow shall not be considered in determining knee and toe clearances. 7. No more than one bowl of a multi-bowl sink shall be required to provide knee and toe clearance.] Space under an element between 9" and 27" above the finish floor or ground shall be considered knee clearance and shall comply. Knee clearance shall extend 25" maximum under an element at 9" above the finish floor or ground. Floor or ground surfaces of a clear floor or ground space shall comply. Changes in level are not permitted. [EXCEPTION: Slopes not steeper than 1:48 shall be permitted.] The clear floor or ground space shall be 30" minimum by 48" minimum. Unless otherwise specified, clear floor or ground space shall be permitted to include compliant clear space. Unless otherwise specified, clear floor or ground space shall be positioned for either forward or parallel approach to an element. One full unobstructed side of the clear floor or ground space shall adjoin an accessible route or adjoin another clear floor or ground space. Where a clear floor or ground space is located in an alcove or otherwise confined on all or part of three sides, additional maneuvering clearance shall be provided. Alcoves shall be 36" wide minimum where the depth exceeds 24".

Alcoves shall be 60" wide minimum where the depth exceeds 15".

Priority 3
Quantity
1 EA
Unit Cost
900.00
Total Cost
$ 900
316 Submittal: November 1, 2024
Photos for Barrier ID: AX394415
317 Submittal: November 1, 2024
Barrier ID: AX394414
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Mirror
ADA Standard 213.3.5; 603.3
Barrier Detail
The mirror is mounted higher than 40" above finish floor to the bottom of the reflective surface, where it is installed above a lavatory or counter.

Location Description 2nd Floor Women's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions The bottom of the reflective surface of the mirror is 40-3/4" above the floor.

Resolution
Remove and lower the mirror to a compliant height. Where mirrors are provided, at least one shall comply.

Mirrors located above lavatories or countertops shall be installed with the bottom edge of the reflecting surface 40" maximum above the finish floor or ground. Mirrors not located above lavatories or countertops shall be installed with the bottom edge of the reflecting surface 35" maximum above the finish floor or ground. [ADVISORY: A single full-length mirror can accommodate a greater number of people, including children. In order for mirrors to be usable by people who are ambulatory and people who use wheelchairs, the top edge of mirrors should be 74" minimum from the floor or ground.]
Priority 3
Quantity
1 EA
Unit Cost
250.00
Total Cost
$ 250
Photos for Barrier ID: AX394414
318 Submittal: November 1, 2024
Barrier ID: AX394410
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom-Door
ADA Standard 404.2; Table 404.2.4.1
Barrier Detail
The pull side of the accessible door does not have the required maneuvering clearances.

Location Description 2nd Floor Women's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions
For an approach from the latch side on the pull side the maneuvering depth is 42". The door has a closure.

Resolution
Redesign to provide the required maneuvering clearance at the pull side of the door. The required depth of the maneuvering clearance is 54" minimum. The required side clearance is 24" minimum on the latch side of the door. Maneuvering clearance shall extend the full width of the doorway and the required latch side clearance.

Floor or ground space within the required maneuvering clearance shall be maximum 1:48 (2.08%) slope.

Changes in level are not permitted.

Priority 3
Quantity
1 EA
Unit Cost
1,562.50
Total Cost
$ 1,563
Photos for Barrier ID: AX394410
319 Submittal: November 1, 2024
Barrier ID: AX398682
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom-Lavatory
ADA Standard 213.3.4, 606.5
Barrier Detail Pipes are not insulated.

Location Description 2nd Floor Women's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions The lavatory drainpipe and water supply lines are not insulated.

Resolution
Insulate water supply and drain pipes under the accessible lavatory. Water supply and drain pipes under lavatories and sinks shall be insulated or otherwise configured to protect against contact. Pipes under lavatories and sinks shall be free from sharp or abrasive surfaces. A minimum of one lavatory in a multi-lavatory restroom shall be a compliant lavatory.

Priority 3
Quantity
1 EA
Unit Cost

81.25 Total Cost
$ 81
Photos for Barrier ID: AX398682
320 Submittal: November 1, 2024
Barrier ID: AX394409
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom-Signage
ADA Standard ADA 703.4.2; CBC 216.2, 703.1, 703.2, 703.5 Barrier Detail
CALIFORNIA: The women's restroom does not have compliant signage at the door.

Location Description 2nd Floor Women's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions
A geometric sign is not provided on the door and a tactile sign is not provided on the latch side of the door.

Resolution
Install compliant signage at the restroom entrance. Women’s toilet and bathing facilities shall be identified by a circle, ¼ inch thick and 12 inches in diameter. The circle symbol shall contrast with the door, either light on a dark background or dark on a light background. Each doorway leading to restrooms and bathing rooms shall have a geometric symbol mounted min. 58"-max. 60" above finish floor or ground, measured to the centerline of the symbol. Where a door is provided, the geometric symbol sign shall be located within 1" of the vertical centerline of the door. The edges of the geometric symbol signs shall be rounded, chafered, or eased. The corners of the geometric sign shall have minimum 1/8" radius. Compliant signage with the International Symbol of Accessibility (ISA) and tactile characters indicating women's shall be provided. The ISA shall be a white figure on a blue background. The blue shall be Color #15090 in Federal Standard 595B. [EXCEPTION: The enforcing agency may approve other colors of light-on-dark or dark-on-light contrast.] Signage with the International Symbol of Accessibility and Braille shall be located on the latch side of the doorway [EXCEPTION: SIgns with tactile characters are permitted on the push sides of doors with closers and without hold-open devices]. Clear space of 18" minimum by 18" minimum shall be provided at the centerline of the tactile characters; the centerline of the tactile characters shall be minimum 9" distance outside of door swing. Tactile characters on signs shall be located 48" minimum above the finish floor or ground surface, measured from the baseline of the lowest tactile character and 60" maximum above the finish floor or ground surface, measured from the baseline of the highest tactile character. Raised characters shall be complaint and shall be duplicated in Braille. Raised characters shall be as follows: Depth. Raised characters shall be 1/32" minimum above their background. Case - Characters shall be uppercase. Style- Characters shall not be italic, oblique, script, highly decorative, or of other unusual forms.

Character Proportions - Characters shall be selected from fonts where the width of the uppercase letter "O" is 55 % minimum and 110 % maximum of the height of the uppercase letter "I". Character Height- Character height measured vertically from the baseline of the character shall be 5/8" minimum and 2" maximum based on the height of the uppercase letter "I". [EXCEPTION: Where separate raised and visual characters with the same information are provided, raised character height shall be permitted to be 1/2" minimum.] The visual characters of the sign shall be installed at minimum 40" above finish floor.

Priority 3
Quantity
1 EA
Unit Cost
137.50
Total Cost
$ 138
321 Submittal: November 1, 2024
Photos for Barrier ID: AX394409
322 Submittal: November 1, 2024
Barrier ID: AX394413
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom-Toilet Stall
ADA Standard
309, 404.2.7, 604.5.1, 604.6, 604.7, 604.8.1.1, 604.8.1.2, 604.8.1.5, 604.9, 609.3 Barrier Detail A wheelchair stall is not provided in a multi-user restroom.

Location Description 2nd Floor Women's Restroom
Observed Sep 28, 2023 by [email protected] Site Conditions A wheelchair stall is not provided in a multi-user restroom. 323 Submittal: November 1, 2024
Resolution
Provide a compliant wheelchair stall with compliant elements in the multi-user restroom. Wheelchair accessible compartments with floor mounted water closets shall be 60" wide minimum measured perpendicular to the side wall and 59" deep minimum, measured perpendicular to the rear wall. Wheelchair accessible compartments with wall mounted water closets shall be 60" wide minimum measured perpendicular to the side wall and 56" deep minimum, measured perpendicular to the rear wall. Wheelchair accessible compartments for children's use (ages 3 through 12) shall be 60" wide minimum measured perpendicular to the side wall, and 59" deep minimum for wall hung and floor mounted water closets measured perpendicular to the rear wall.In addition, clear space of minimum 30" by 48" must be provided within the clearance area for transfer from a wheelchair. The water closet shall be positioned with a wall or partition to the rear and to one side. The centerline of the water closet shall be 16 minimum to 18" maximum from the side wall or partition. Water closets shall be arranged for a left-hand or right-hand approach. The required clearance around the water closet shall be permitted to overlap the water closet, associated grab bars, dispensers, sanitary napkin disposal units, coat hooks, shelves, accessible routes, clear floor space and clearances required at other fixtures, and the turning space. No other fixtures or obstructions, such as lavatories, shall be located within the required water closet clearance. Install a flush control on the open side of the water closet. Flush controls shall be hand operated or automatic. Hand operated flush controls shall be within a compliant reach range. Install compliant grab bars. Horizontal grab bars shall be installed at a consistent height above finish floor to the top of the gripping surface. The top of the gripping surface shall be minimum 33" and maximum 36" above finish floor. The rear wall grab bar shall be 36" long minimum and extend from the centerline of the water closet 12" minimum on one side and 24" minimum on the other side. [EXCEPTIONS: 1. The rear grab bar shall be permitted to be 24" long minimum, centered on the water closet, where wall space does not permit a length of 36" minimum due to the location of a recessed fixture adjacent to the water closet. 2. Where an administrative authority requires flush controls for flush valves to be located in a position that conflicts with the location of the rear grab bar, then the rear grab bar shall be permitted to be split or shifted to the open side of the toilet area.] The side wall grab bar shall be 42" long minimum, located 12" maximum from the rear wall and extending 54" minimum from the rear wall. Toilet paper dispensers shall be 7" minimum and 9" maximum in front of the water closet, measured to the centerline of the dispenser. The outlet of the dispenser shall be 15" minimum and 48" maximum above the finish floor and shall not be located behind grab bars. Where located below the side grab bar, the top of projecting toilet paper dispensers shall be located 1- 1/2" minimum below the grab bar. Where located above the side grab bar, the bottom of the projecting toilet paper dispenser shall be located 12" minimum above the top of the gripping surface of the grab bar. Dispensers shall not be of a type that controls delivery or that does not allow continuous paper flow. [ADVISORY: It is advisable, but not required, to use the specifications for children where children are the primary users of the restroom. Guidance in applying the specifications for children according to the age group served reflects the differences in the size, stature, and reach ranges of children ages 3 to 12. The specifications chosen should correspond to the age of the primary user group. The specifications of one age group should be applied consistently in the installation of a water closet and related elements. Water Closet Centerline: Ages 3 and 4- 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 18". Toilet Seat Height: Ages 3 and 4- 11" to 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 17". Grab Bar Height: Ages 3 and 4- 18" to 20"; Ages 5 through 8- 20" to 25"; Ages 9 through 12- 25" to 27"; Dispenser Height: Ages 3 and 4- 14"; Ages 5 through 8- 14" to 17"; Ages 9 through 12- 17" to 19"]. Toilet compartment doors for wheelchair stalls, including door hardware, shall comply except that if the approach is to the latch side of the compartment door, clearance between the door side of the compartment and any obstruction shall be 42" minimum. Doors shall be located in the front partition or in the side wall or partition farthest from the water closet. Where located in the front partition, the door opening shall be 4" maximum from the side wall or partition farthest from the water closet. Where located in the side wall or partition, the door opening shall be 4" maximum from the front partition. The wheelchair stall door shall be selfclosing. A compliant door pull shall be placed on both sides of the door near the latch. Toilet compartment doors shall not swing into the minimum required compartment area.Install door pulls near the latch on each side of wheelchair stall door. Handles, pulls, latches, locks, and other operable parts on doors and gates shall be compliant. Operable parts of such hardware shall be 34" minimum and 48" maximum above the finish floor or ground.

Priority 3
Quantity
1 EA
Unit Cost
3,437.50
Total Cost
$ 3,438
324 Submittal: November 1, 2024
Photos for Barrier ID: AX394413
325 Submittal: November 1, 2024
326 Submittal: November 1, 2024
Barrier ID: AX394379
City of Industry City Hall INTERIOR
Assembly Kitchen
Type Sink
ADA Standard CBC Chap 11B-606.2; 305
Barrier Detail
CALIFORNIA: The sink does not have the required clear floor space of minimum 30" by minimum 48" for a forward approach with knee and toe clearance.

Location Description Breakroom 114
Observed Sep 28, 2023 by [email protected] Site Conditions
The knee clearance at the sink is 26-1/4" above the floor to the bottom of hte sink, the clear space is obstructed by stored items and requires opening doors to access. The sink room is 35 1/2 inches above the floor..

Resolution
Relocate the lavatory to provide minimum 30" by minimum 48" clear floor space positioned for a forward approach to the lavatory. Compliant knee and toe clearance shall be provided. [EXCEPTIONS: 2. A lavatory in a toilet room or bathing facility for a single occupant accessed only through a private office and not for common use or public use shall not be required to provide knee and toe clearance. 3. In residential dwelling units, cabinetry shall be permitted under lavatories and kitchen sinks provided that all of the following conditions are met: (a) the cabinetry can be removed without removal or replacement of the fixture; (b) the finish floor extends under the cabinetry; and (c) the walls behind and surrounding the cabinetry are finished. 4. A knee clearance of 24" minimum above the finish floor or ground shall be permitted at lavatories and sinks used primarily by children 6 through 12 years where the rim or counter surface is 31" maximum above the finish floor or ground. 5. A parallel approach complying with 305 shall be permitted to lavatories and sinks used primarily by children 5 years and younger. 6. The dip of the overflow shall not be considered in determining knee and toe clearances. 7. No more than one bowl of a multi-bowl sink shall be required to provide knee and toe clearance.] Space under an element between 9" and 27" above the finish floor or ground shall be considered knee clearance and shall comply. Knee clearance shall extend 25" maximum under an element at 9" above the finish floor or ground. Floor or ground surfaces of a clear floor or ground space shall comply with 302. Changes in level are not permitted. [EXCEPTION: Slopes not steeper than 1:48 shall be permitted.] Unless otherwise specified, clear floor or ground space shall be permitted to include compliant clear space. Unless otherwise specified, clear floor or ground space shall be positioned for either forward or parallel approach to an element. One full unobstructed side of the clear floor or ground space shall adjoin an accessible route or adjoin another clear floor or ground space. Where a clear floor or ground space is located in an alcove or otherwise confined on all or part of three sides, additional maneuvering clearance shall be provided. Alcoves shall be 36" wide minimum where the depth exceeds 24".

Alcoves shall be 60" wide minimum where the depth exceeds 15". Where the accessible sink is located adjacent a side partition or wall, the sink shall be minimum 18" from the side partition/wall to centerline of sink Priority 3
Quantity
1 EA
Unit Cost
3,750.00
Total Cost
$ 3,750
327 Submittal: November 1, 2024
Photos for Barrier ID: AX394379
328 Submittal: November 1, 2024
Barrier ID: AX394400
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Drinking Fountain/Water Cooler
ADA Standard California Building Code Chap 11B-211, 602 Barrier Detail CALIFORNIA: The minimum number of drinking fountains is not provided.

Location Description Drinking Fountain Near Restrooms 2nd Floor Observed Sep 28, 2023 by [email protected] Site Conditions A standing height drinking fountain is not provided. 329 Submittal: November 1, 2024
Resolution
Install an accessible drinking fountain(s). Where drinking fountains are provided on an exterior site, on a floor, or within a secured area, they shall be compliant. [EXCEPTION: In detention or correctional facilities, drinking fountains only serving non-accessible holding or housing cells are not required to comply.] No fewer than two levels of drinking fountains shall be provided: wheelchair height and standing height. When two drinking fountains are provided, one drinking fountain shall comply with wheelchair unit requirements, and one drinking fountain shall comply with standing unit requirements. [EXCEPTION: Where a single hi-lo drinking fountain is provided, it shall be permitted to be substituted for two separate drinking fountains.] [ADVISORY: The 2019 California Plumbing Code (CPC), Table 4-1 provides minimum plumbing fixture requirements for new buildings, and changes of occupancy or use in an existing building resulting in increased occupant load. CPC Table 4-1 should be consulted in conjunction with the accessibility requirements.] Where more than the minimum number of drinking fountains are provided, 50 percent of the total number of drinking fountains provided shall comply with wheelchair level fountains, and 50 percent of the total number of drinking fountains provided shall comply with standing level drinking fountains. [EXCEPTION: Where 50 percent of the drinking fountains yields a fraction, 50 percent shall be permitted to be rounded up or down provided that the total number of drinking fountains equals 100 percent of drinking fountains.] WHEELCHAIR DRINKING FOUNTAINS: Spout outlets shall be 36 inches maximum above the finish floor or ground. The spout shall be located 15 inches minimum from the vertical support and 5 inches maximum from the front edge of the unit, including bumpers. The spout shall provide a flow of water 4 inches high minimum and shall be located 5" maximum from the front of the unit. The angle of the water stream shall be measured horizontally relative to the front face of the unit. Where spouts are located less than 3 inches of the front of the unit, the angle of the water stream shall be 30 degrees maximum. Where spouts are located between 3 and 5 inches maximum from the front of the unit, the angle of the water stream shall be 15 degrees maximum. [ADVISORY: The purpose of requiring the drinking fountain spout to produce a flow of water 4 inches high minimum is so that a cup can be inserted under the flow of water to provide a drink of water for an individual who, because of a disability, would otherwise be incapable of using the drinking fountain.] Wall- and post-mounted cantilevered drinking fountains shall be 18 inches minimum and 19 inches maximum in depth.

Operable parts shall be placed within one or more of the allowable reach ranges Operable parts shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate operable parts shall be 5 pounds (22.2 N) maximum. The flow of water shall be activated by a manually operated system that is front mounted or side mounted and located within 6 inches of the front edge of the fountain or an automatic electronically controlled device. Wheelchair level drinking fountains shall be located so that a clear space is positioned at the drinking fountain for a forward approach and centered on the unit. Clear space shall be minimum 30 inches by minimum 48 inches, and maximum 2.08% in all directions and a firm and stable surface. Knee and toe clearance minimum 30 inches wide shall be provided. [EXCEPTION: A parallel approach shall be permitted at units for children's use where the spout is 30 inches maximum above the finish floor or ground and is 3-1/2 inches maximum from the front edge of the unit, including bumpers.] Knee clearance shall be 11 inches deep minimum at 9 inches above the finish floor or ground, and 8 inches deep minimum at 27 inches above the finish floor or ground. Between 9 inches and 27 inches above the finish floor or ground, the knee clearance shall be permitted to reduce at a rate of 1 inch in depth for each 6 inches in height. Toe clearance shall be the space between the finish floor or ground and 9 inches above the finish floor or ground. Toe clearance depth shall be 17 inches minimum under the drinking fountain. STANDING LEVEL DRINKING FOUNTAIN: Spout outlets of drinking fountains for standing persons shall be 38 inches minimum and 43 inches maximum above the finish floor or ground. ALL DRINKING FOUNTAINS: All drinking fountains shall either be located completely within alcoves, positioned completely between wing walls, or otherwise positioned so as not to encroach into pedestrian ways. The protected area within which a drinking fountain is located shall be 32 inches wide minimum and 18 inches deep minimum, and shall comply. When used, wing walls or barriers shall project horizontally at least as far as the drinking fountain and to within 6 inches vertically from the floor or ground surface.

Priority 3
Quantity
1 EA
Unit Cost
4,698.00
Total Cost
$ 4,698
330 Submittal: November 1, 2024
Photos for Barrier ID: AX394400
331 Submittal: November 1, 2024
Barrier ID: AX394364
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Elevator
ADA Standard CBC Chap 11B-407.2.2
Barrier Detail
CALIFORNIA: Visible and audible signal fixtures indicating which car is answering the call and the car's direction of travel are not compliant or are not provided.

Location Description Elevator
Observed Sep 28, 2023 by [email protected] Site Conditions The visual indicators are centered 75" above the floor.

Resolution
Provide visual and audible signal fixtures at each hoistway entrance to indicate which car is answering a call and the car's direction of travel. Where in-car signals are provided, they must be visible from the floor area adjacent to the hall call buttons. [Exception: Visual and audible signals shall not be required at each destination-oriented elevator where a visible and audible signal is provided indicating the elevator car designation information.] Visual signal fixtures shall be centered at 72" minimum above the finish floor. The visible signal elements shall be minimum 2-1/2" high by minimum 2-1/2" wide, measured along the vertical centerline of the element. Signals shall be visible from the floor area adjacent to the hall call button. [Exception: Destination-oriented elevators are permitted to have signals visible from the floor area adjacent to the hoistway entrance. Audible signals shall sound once for the up direction and twice for the down direction, or shall have verbal annunciators that indicate the direction of elevator car travel. Audible signals shall have a frequency of 1500 Hz maximum. Verbal annunciators shall have a frequency of 300 Hz minimum and 3000 Hz maximum. The audible signal and verbal annunciator shall be 10 dB minimum above ambient, but shall not exceed 80 dB, measured at the hall call button. [Exception: Destination-oriented elevators shall not be required to comply provided that the audible tone and verbal announcement is the same as those given at the call button or call button keypad.] Priority 3
Quantity
1 EA
Unit Cost
1,375.00
Total Cost
$ 1,375
332 Submittal: November 1, 2024
Photos for Barrier ID: AX394364
333 Submittal: November 1, 2024
Barrier ID: AX394365
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Elevator
ADA Standard CBC Chap 11B-407.4.1
Barrier Detail CALIFORNIA: The elevator car dimensions are not compliant.

Location Description Elevator
Observed Sep 28, 2023 by [email protected] Site Conditions The elevator is 50-3/4" measured from the back wall to the front return.

Resolution
Provide an elevator with compliant car dimensions. For a car with a centered elevator door, the minimum allowable door clear width is 42"; the minimum allowable dimension of the inside of the car measured side to side is 80"; the minimum allowable dimension of the inside of the car measured from the back wall to the front return is 51"; the minimum allowable dimension of the inside of the car measured from the back wall to the inside face of the door is 54". For car with a side (off center) elevator door, the minimum allowable door clear width is 36" [EXCEPTION: A tolerance of minus 5/8" is permitted]; the minimum allowable dimension of the inside of the car measured side to side is 68"; the minimum allowable dimension of the inside of the car measured from the back wall to the front return is 51"; the minimum allowable dimension of the inside of the car measured from the back wall to the inside face of the door is 54". For a car with any orientation of elevator door, the minimum allowable door clear width is 36" [EXCEPTION: A tolerance of minus 5/8" is permitted]; the minimum allowable dimension of the inside of the car measured side to side is 54"; the minimum allowable dimension of the inside of the car measured from the back wall to the front return is 80"; the minimum allowable dimension of the inside of the car measured from the back wall to the inside face of the door is 80". For a car with any orientation of elevator door, the minimum allowable door clear width is 36"; the minimum allowable dimension of the inside of the car measured side to side is 60"; the minimum allowable dimension of the inside of the car measured from the back wall to the front return is 60"; the minimum allowable dimension of the inside of the car measured from the back wall to the inside face of the door is 60" [EXCEPTION: Other car configurations that provide a compliant turning space with the door closed shall be permitted]. [EXCEPTION: In existing buildings, where elevator shaft configurations prohibit strict compliance with the required dimensions, existing elevator car configurations that provide a clear floor area of 18 square feet minimum and also provide an inside clear depth 54" minimum and a clear width of 48" minimum shall be permitted.] The quantity and order of magnitude cost estimate provided for this barrier are limited to the extent of the area identified as non-compliant. Additional costs that may be associated with removing and repairing the barrier are not included.

Priority 3
Quantity
1 EA
Unit Cost
2,000.00
Total Cost
$ 2,000
334 Submittal: November 1, 2024
Photos for Barrier ID: AX394365
335 Submittal: November 1, 2024
Barrier ID: AX394423
City of Industry City Hall INTERIOR
Assembly Restroom
Type Reach Range
ADA Standard California Building Code Chap 11B-603.5
Barrier Detail CALIFORNIA: Dispensers in restrooms are not located maximum 40" AFF.

Location Description Lobby Restroom Closest to Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions The seat cover dispenser is 51" above the floor.

Resolution
Move the dispenser so that the outlet of the dispenser and all operable parts are maximum 40" above finish floor or existing grade. Where accessory dispensers, including towel dispensers, sanitary napkins, waste receptacles, or other accessories are provided, all operable parts and/or openings for the user including coin slots shall be maximum 40" above finish floor. [EXCEPTION: Does not apply to baby changing tables.] [ADVISORY: Where building elements such as coat hooks, lockers, or operable parts are designed for use primarily by children, the suggested dimensions for children shall be permitted. These dimensions apply to either forward or side reaches.

Suggested reach ranges for elements which are used primarily by children are as follows: Ages 3 to 4- low/minimum reach 20" and high/maximum reach 36"; Ages 5 through 8- low/minimum reach 18" and high/maximum reach 40"; Ages 9 through 12: low/minimum reach 16" and high/maximum reach 44".] Priority 3
Quantity
1 EA
Unit Cost
250.00
Total Cost
$ 250
Photos for Barrier ID: AX394423
336 Submittal: November 1, 2024
Barrier ID: AX394417
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Door
ADA Standard 404.2.8
Barrier Detail
The accessible door with door closer has a sweep period of less than 5 seconds from 90 degrees to a position 12 degrees from latch.

Location Description Lobby Restroom Closest to Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions
The closing speed is 3.60 seconds from 90 degrees to a position 12 degrees from latch.

Resolution
Adjust closer or remove and replace closer to ensure that the door has a closure time of at least 5 seconds within 12 degrees of the latch. This barrier must be removed in conjunction with barrier ID 394424. Door closers and gate closers shall be adjusted so that from an open position of 90 degrees, the time required to move the door to a position of 12 degrees from the latch is 5 seconds minimum.

Priority 3
Quantity
1 EA
Unit Cost
457.50
Total Cost
$ 458
Photos for Barrier ID: AX394417
337 Submittal: November 1, 2024
Barrier ID: AX394418
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Door
ADA Standard 404.2; Table 404.2.4.1
Barrier Detail
The pull side of the accessible door does not have the required maneuvering clearances.

Location Description Lobby Restroom Closest to Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions
For an approach from the front on the pull side the side clearance is 14-3/8" to the urinal partition.

Resolution
Redesign to provide the required maneuvering clearance at the pull side of the door. The required depth of the maneuvering clearance is 60" minimum. The required side clearance is 18" minimum on the latch side of the door. Maneuvering clearance shall extend the full width of the doorway and the required latch side clearance.

Floor or ground space within the required maneuvering clearance shall be maximum 1:48 (2.08%) slope.

Changes in level are not permitted.

Priority 3
Quantity
1 EA
Unit Cost
1,562.50
Total Cost
$ 1,563
Photos for Barrier ID: AX394418
338 Submittal: November 1, 2024
Barrier ID: AX394424
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Door
ADA Standard 404.2.9
Barrier Detail
The force required to open the interior, hinged, non-fire door is more than 5 pounds.

Location Description Lobby Restroom Closest to Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions The opening force is 9 pounds.

Resolution
Adjust closer or replace with an closer that requires no more 5 pounds of force to stop the door motion. This barrier must be removed in conjunction with barrier ID 394417. The cost of this barrier removal is covered under ID 394417 and therefore, the cost of this ID is shown as $0. The maximum force for pushing or pulling open a door shall be for interior hinged doors: 5 lbs (22.2N). The force for pushing or pulling open a door or gate other than fire doors shall be as follows: 1. Interior hinged doors and gates: 5 pounds (22.2 N) maximum. 2. Sliding or folding doors: 5 pounds (22.2 N) maximum. These forces do not apply to the force required to retract latch bolts or disengage other devices that hold the door or gate in a closed position. Note: Fire doors shall have a minimum opening force allowable by the appropriate administrative authority.

Priority 3
Quantity
1 EA
Unit Cost

0.00 Total Cost
$ 0
Photos for Barrier ID: AX394424
339 Submittal: November 1, 2024
Barrier ID: AX394419
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Toilet Stall
ADA Standard 309, 404.2.7, 604.8.1.2
Barrier Detail The wheelchair stall door is not compliant.

Location Description Lobby Restroom Closest to Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions The door is 5-1/4" from the wall and is not self closing.

Resolution
Toilet compartment doors for wheelchair stalls, including door hardware, shall comply except that if the approach is to the latch side of the compartment door, clearance between the door side of the compartment and any obstruction shall be 42" minimum. Doors shall be located in the front partition or in the side wall or partition farthest from the water closet. Where located in the front partition, the door opening shall be 4" maximum from the side wall or partition farthest from the water closet. Where located in the side wall or partition, the door opening shall be 4" maximum from the front partition. The door shall be self-closing. A compliant door pull shall be placed on both sides of the door near the latch. Toilet compartment doors shall not swing into the minimum required compartment area, 60" wide minimum measured perpendicular to the side wall, and 56" deep minimum for a wall hung water closet or 59" deep minimum for a floor mounted water closet measured perpendicular to the rear wall.

Priority 3
Quantity
1 EA
Unit Cost
625.00
Total Cost
$ 625
340 Submittal: November 1, 2024
Photos for Barrier ID: AX394419
341 Submittal: November 1, 2024
Barrier ID: AX394422
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Water Closet
ADA Standard 604.5.2
Barrier Detail The grab bars at the water closet are not compliant.

Location Description Lobby Restroom Closest to Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions Grab bars are not provided at the water closet.

Resolution
Remove and install compliant grab bars. Grab bars shall be installed in a horizontal position at height of 33" minimum to 36" maximum above the finish floor, measured to the top of the gripping surface. The rear wall grab bar shall be 36" long minimum and extend from the centerline of the water closet 12" minimum on one side and 24" minimum on the other side. [EXCEPTIONS: 1. The rear grab bar shall be permitted to be 24" long minimum, centered on the water closet, where wall space does not permit a length of 36" minimum due to the location of a recessed fixture adjacent to the water closet. 2. Where an administrative authority requires flush controls for flush valves to be located in a position that conflicts with the location of the rear grab bar, then the rear grab bar shall be permitted to be split or shifted to the open side of the toilet area.] The side wall grab bar shall be 42" long minimum, located 12" maximum from the rear wall and extending 54" minimum. A continuous grab bar is allowable in lieu of rear and side grab bars. [ADVISORY: It is advisable, but not required, to use the specifications for children where children are the primary users of the restroom. Guidance in applying the specifications for children according to the age group served reflects the differences in the size, stature, and reach ranges of children ages 3 to 12. The specifications chosen should correspond to the age of the primary user group. The specifications of one age group should be applied consistently in the installation of a water closet and related elements. Water Closet Centerline: Ages 3 and 4- 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 18". Toilet Seat Height: Ages 3 and 4- 11" to 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 17". Grab Bar Height: Ages 3 and 4- 18" to 20"; Ages 5 through 8- 20" to 25"; Ages 9 through 12- 25" to 27"; Dispenser Height: Ages 3 and 4- 14"; Ages 5 through 8- 14" to 17"; Ages 9 through 12- 17" to 19"].

Priority 3
Quantity
1 EA
Unit Cost
887.50
Total Cost
$ 888
342 Submittal: November 1, 2024
Photos for Barrier ID: AX394422
343 Submittal: November 1, 2024
Barrier ID: AX394420
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom-Water Closet
ADA Standard CBC Chap 11B-604.7, 604.9, 609.3
Barrier Detail CALIFORNIA: The toilet paper dispenser is not compliant.

Location Description Lobby Restroom Closest to Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions
The centerline of the toilet paper dispenser is 10-3/4" in front of the water closet.

Resolution
Provide a compliant toilet paper dispenser. Toilet paper dispensers shall be 7" minimum and 9" maximum in front of the water closet, measured to the centerline of the dispenser. The outlet of the dispenser shall be below the grab bar and 19" minimum above the finish floor. The toilet paper dispenser shall not be located behind grab bars. The top of projecting toilet paper dispensers shall be located 1-1/2" minimum below the grab bar.

Dispensers shall not be of a type that controls delivery or that does not allow continuous paper flow. [ADVISORY:

It is advisable, but not required, to use the specifications for children where children are the primary users of the restroom. Guidance in applying the specifications for children according to the age group served reflects the differences in the size, stature, and reach ranges of children ages 3 to 12. The specifications chosen should correspond to the age of the primary user group. The specifications of one age group should be applied consistently in the installation of a water closet and related elements. Water Closet Centerline: Ages 3 and 4- 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 18". Toilet Seat Height: Ages 3 and 4- 11" to 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 17". Grab Bar Height: Ages 3 and 4- 18" to 20"; Ages 5 through 8- 20" to 25"; Ages 9 through 12- 25" to 27"; Dispenser Height: Ages 3 and 4- 14"; Ages 5 through 8- 14" to 17"; Ages 9 through 12- 17" to 19"]. Toilet paper dispensers and sanitary napkin disposal units shall comply with Section 11B-604.7. Combination accessory units are not permitted to encroach into the space required for grab bars.

Priority 3
Quantity
1 EA
Unit Cost
350.00
Total Cost
$ 350
344 Submittal: November 1, 2024
Photos for Barrier ID: AX394420
345 Submittal: November 1, 2024
Barrier ID: AX394421
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom-Water Closet
ADA Standard CBC Chap 11B-604.8.1.1
Barrier Detail
CALIFORNIA: The wheelchair stall with out-swinging door does not have the required dimensions.

Location Description Lobby Restroom Closest to Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions The wheelchair stall is 55" wide.

Resolution
Provide a wheelchair stall of compliant dimensions for an out-swinging door. For an out-swinging compartment door, the minimum required clearance around the water closet is 60" minimum wide by 56" minimum deep measured from the rear wall for wall hung water closets and 59" minimum deep measured from the rear wall for a floor mounted water closet. In addition, at the front of the water closet, clearance of 60" minimum wide by 48" minimum deep clearance is required.

Priority 3
Quantity
1 EA
Unit Cost
1,375.00
Total Cost
$ 1,375
Photos for Barrier ID: AX394421
346 Submittal: November 1, 2024
Barrier ID: AX394425
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Door
ADA Standard 404.2.9
Barrier Detail
The force required to open the interior, hinged, non-fire door is more than 5 pounds.

Location Description Lobby Restroom Farthest from Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions The opening force is 10 pounds.

Resolution
Adjust closer or replace with an closer that requires no more 5 pounds of force to stop the door motion. This barrier must be removed in conjunction with barrier ID 394427. The cost of this barrier removal is covered under ID 394427 and therefore, the cost of this ID is shown as $0. The maximum force for pushing or pulling open a door shall be for interior hinged doors: 5 lbs (22.2N). The force for pushing or pulling open a door or gate other than fire doors shall be as follows: 1. Interior hinged doors and gates: 5 pounds (22.2 N) maximum. 2. Sliding or folding doors: 5 pounds (22.2 N) maximum. These forces do not apply to the force required to retract latch bolts or disengage other devices that hold the door or gate in a closed position. Note: Fire doors shall have a minimum opening force allowable by the appropriate administrative authority.

Priority 3
Quantity
1 EA
Unit Cost

0.00 Total Cost
$ 0
Photos for Barrier ID: AX394425
347 Submittal: November 1, 2024
Barrier ID: AX394427
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Door
ADA Standard 404.2.8
Barrier Detail
The accessible door with door closer has a sweep period of less than 5 seconds from 90 degrees to a position 12 degrees from latch.

Location Description Lobby Restroom Farthest from Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions
The closing speed is 4.20 seconds from 90 degrees to a position 12 degrees from latch.

Resolution
Adjust closer or remove and replace closer to ensure that the door has a closure time of at least 5 seconds within 12 degrees of the latch. This barrier must be removed in conjunction with barrier ID 394425. Door closers and gate closers shall be adjusted so that from an open position of 90 degrees, the time required to move the door to a position of 12 degrees from the latch is 5 seconds minimum.

Priority 3
Quantity
1 EA
Unit Cost
457.50
Total Cost
$ 458
Photos for Barrier ID: AX394427
348 Submittal: November 1, 2024
Barrier ID: AX394428
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Door
ADA Standard 404.2; Table 404.2.4.1
Barrier Detail
The pull side of the accessible door does not have the required maneuvering clearances.

Location Description Lobby Restroom Farthest from Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions
For an approach from the latch side on the pull side the maneuvering depth is 51" and the door stop is in the maneuvering clearance. the door has a closure.

Resolution
Redesign to provide the required maneuvering clearance at the pull side of the door. The required depth of the maneuvering clearance is 60" minimum. The required side clearance is 24" minimum on the latch side of the door. Maneuvering clearance shall extend the full width of the doorway and the required latch side clearance.

Floor or ground space within the required maneuvering clearance shall be maximum 1:48 (2.08%) slope.

Changes in level are not permitted.

Priority 3
Quantity
1 EA
Unit Cost
1,562.50
Total Cost
$ 1,563
349 Submittal: November 1, 2024
Photos for Barrier ID: AX394428
350 Submittal: November 1, 2024
Barrier ID: AX394430
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Water Closet
ADA Standard CBC Chap 11B-604.3
Barrier Detail
CALIFORNIA: The centerline of the toilet in the wheelchair stall or single-user restroom is not 17" minimum to 18" maximum from the sidewall.

Location Description Lobby Restroom Farthest from Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions The centerline of the water closet is 20-3/4" from the side wall.

Resolution
Provide a water closet with centerline 17" minimum to 18" maximum from the side wall or partition. The water closet shall be positioned with a wall or partition to the rear and to one side. The centerline of the water closet shall be 17" minimum to 18" maximum from the side wall or partition in a wheelchair stall. Water closets shall be arranged for a left-hand or right-hand approach. [ADVISORY: It is advisable, but not required, to use the specifications for children where children are the primary users of the restroom. Guidance in applying the specifications for children according to the age group served reflects the differences in the size, stature, and reach ranges of children ages 3 to 12. The specifications chosen should correspond to the age of the primary user group. The specifications of one age group should be applied consistently in the installation of a water closet and related elements. Water Closet Centerline: Ages 3 and 4- 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 18". Toilet Seat Height: Ages 3 and 4- 11" to 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 17". Grab Bar Height: Ages 3 and 4- 18" to 20"; Ages 5 through 8- 20" to 25"; Ages 9 through 12- 25" to 27"; Dispenser Height: Ages 3 and 4- 14"; Ages 5 through 8- 14" to 17"; Ages 9 through 12- 17" to 19"].

Priority 3
Quantity
1 EA
Unit Cost
1,710.00
Total Cost
$ 1,710
351 Submittal: November 1, 2024
Photos for Barrier ID: AX394430
352 Submittal: November 1, 2024
Barrier ID: AX394431
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Water Closet
ADA Standard 604.5.2
Barrier Detail The rear grab bar at the water closet is not compliant.

Location Description Lobby Restroom Farthest from Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions
The rear grab bar extends 23" from the centerline of the water closet on the open side Resolution
Remove and install a compliant rear grab bar. The rear wall grab bar shall be 36" long minimum and extend from the centerline of the water closet 12" minimum on the closed side and 24" minimum on the open side. [EXCEPTIONS: 1. The rear grab bar shall be permitted to be 24" long minimum, centered on the water closet, where wall space does not permit a length of 36" minimum due to the location of a recessed fixture adjacent to the water closet. 2. Where an administrative authority requires flush controls for flush valves to be located in a position that conflicts with the location of the rear grab bar, then the rear grab bar shall be permitted to be split or shifted to the open side of the toilet area.] Grab bars shall be installed in a horizontal position, 33" minimum and 36" maximum above the finish floor measured to the top of the gripping surface, except that at water closets for children's use, grab bars shall be installed in a horizontal position 18" minimum and 27" maximum above the finish floor measured to the top of the gripping surface. A continuous grab bar is allowable in lieu of rear and side grab bars. [ADVISORY: It is advisable, but not required, to use the specifications for children where children are the primary users of the restroom. Guidance in applying the specifications for children according to the age group served reflects the differences in the size, stature, and reach ranges of children ages 3 to 12. The specifications chosen should correspond to the age of the primary user group. The specifications of one age group should be applied consistently in the installation of a water closet and related elements. Water Closet Centerline: Ages 3 and 4- 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 18". Toilet Seat Height: Ages 3 and 4- 11" to 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 17". Grab Bar Height: Ages 3 and 4- 18" to 20"; Ages 5 through 8- 20" to 25"; Ages 9 through 12- 25" to 27"; Dispenser Height: Ages 3 and 4- 14"; Ages 5 through 8- 14" to 17"; Ages 9 through 12- 17" to 19"].

Priority 3
Quantity
1 EA
Unit Cost
443.75
Total Cost
$ 444
353 Submittal: November 1, 2024
Photos for Barrier ID: AX394431
354 Submittal: November 1, 2024
Barrier ID: AX394429
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom-Water Closet
ADA Standard CBC Chap 11B-604.7, 604.9, 609.3
Barrier Detail CALIFORNIA: The toilet paper dispenser is not compliant.

Location Description Lobby Restroom Farthest from Vestibule Door Observed Sep 28, 2023 by [email protected] Site Conditions The centerline of the toilet paper dispenser is 11" in front of the water closet.

Resolution
Provide a compliant toilet paper dispenser. Toilet paper dispensers shall be 7" minimum and 9" maximum in front of the water closet, measured to the centerline of the dispenser. The outlet of the dispenser shall be below the grab bar and 19" minimum above the finish floor. The toilet paper dispenser shall not be located behind grab bars. The top of projecting toilet paper dispensers shall be located 1-1/2" minimum below the grab bar.

Dispensers shall not be of a type that controls delivery or that does not allow continuous paper flow. [ADVISORY:

It is advisable, but not required, to use the specifications for children where children are the primary users of the restroom. Guidance in applying the specifications for children according to the age group served reflects the differences in the size, stature, and reach ranges of children ages 3 to 12. The specifications chosen should correspond to the age of the primary user group. The specifications of one age group should be applied consistently in the installation of a water closet and related elements. Water Closet Centerline: Ages 3 and 4- 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 18". Toilet Seat Height: Ages 3 and 4- 11" to 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 17". Grab Bar Height: Ages 3 and 4- 18" to 20"; Ages 5 through 8- 20" to 25"; Ages 9 through 12- 25" to 27"; Dispenser Height: Ages 3 and 4- 14"; Ages 5 through 8- 14" to 17"; Ages 9 through 12- 17" to 19"]. Toilet paper dispensers and sanitary napkin disposal units shall comply with Section 11B-604.7. Combination accessory units are not permitted to encroach into the space required for grab bars.

Priority 3
Quantity
1 EA
Unit Cost
350.00
Total Cost
$ 350
355 Submittal: November 1, 2024
Photos for Barrier ID: AX394429
356 Submittal: November 1, 2024
Barrier ID: AX394383
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Door
ADA Standard 404.2.8
Barrier Detail
The accessible door with door closer has a sweep period of less than 5 seconds from 90 degrees to a position 12 degrees from latch.

Location Description Men's Restroom 129
Observed Sep 28, 2023 by [email protected] Site Conditions
The closing speed is 2.97 seconds from 90 degrees to a position 12 degrees from latch.

Resolution
Adjust closer or remove and replace closer to ensure that the door has a closure time of at least 5 seconds within 12 degrees of the latch. Door closers and gate closers shall be adjusted so that from an open position of 90 degrees, the time required to move the door to a position of 12 degrees from the latch is 5 seconds minimum.

Priority 3
Quantity
1 EA
Unit Cost
457.50
Total Cost
$ 458
Photos for Barrier ID: AX394383
357 Submittal: November 1, 2024
Barrier ID: AX394384
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Toilet Stall
ADA Standard 309, 404.2.7, 604.8.1.2
Barrier Detail The wheelchair stall door is not compliant.

Location Description Men's Restroom 129
Observed Sep 28, 2023 by [email protected] Site Conditions The door opening is 5-1/2" from the wall.

Resolution
Toilet compartment doors for wheelchair stalls, including door hardware, shall comply except that if the approach is to the latch side of the compartment door, clearance between the door side of the compartment and any obstruction shall be 42" minimum. Doors shall be located in the front partition or in the side wall or partition farthest from the water closet. Where located in the front partition, the door opening shall be 4" maximum from the side wall or partition farthest from the water closet. Where located in the side wall or partition, the door opening shall be 4" maximum from the front partition. The door shall be self-closing. A compliant door pull shall be placed on both sides of the door near the latch. Toilet compartment doors shall not swing into the minimum required compartment area, 60" wide minimum measured perpendicular to the side wall, and 56" deep minimum for a wall hung water closet or 59" deep minimum for a floor mounted water closet measured perpendicular to the rear wall.

Priority 3
Quantity
1 EA
Unit Cost
625.00
Total Cost
$ 625
358 Submittal: November 1, 2024
Photos for Barrier ID: AX394384
359 Submittal: November 1, 2024
Barrier ID: AX394385
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Water Closet
ADA Standard 604.5.2
Barrier Detail The rear grab bar at the water closet is not compliant.

Location Description Men's Restroom 129
Observed Sep 28, 2023 by [email protected] Site Conditions
The rear grab bar extends 22" from the centerline of the water closet on the open side.

Resolution
Remove and install a compliant rear grab bar. The rear wall grab bar shall be 36" long minimum and extend from the centerline of the water closet 12" minimum on the closed side and 24" minimum on the open side. [EXCEPTIONS: 1. The rear grab bar shall be permitted to be 24" long minimum, centered on the water closet, where wall space does not permit a length of 36" minimum due to the location of a recessed fixture adjacent to the water closet. 2. Where an administrative authority requires flush controls for flush valves to be located in a position that conflicts with the location of the rear grab bar, then the rear grab bar shall be permitted to be split or shifted to the open side of the toilet area.] Grab bars shall be installed in a horizontal position, 33" minimum and 36" maximum above the finish floor measured to the top of the gripping surface, except that at water closets for children's use, grab bars shall be installed in a horizontal position 18" minimum and 27" maximum above the finish floor measured to the top of the gripping surface. A continuous grab bar is allowable in lieu of rear and side grab bars. [ADVISORY: It is advisable, but not required, to use the specifications for children where children are the primary users of the restroom. Guidance in applying the specifications for children according to the age group served reflects the differences in the size, stature, and reach ranges of children ages 3 to 12. The specifications chosen should correspond to the age of the primary user group. The specifications of one age group should be applied consistently in the installation of a water closet and related elements. Water Closet Centerline: Ages 3 and 4- 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 18". Toilet Seat Height: Ages 3 and 4- 11" to 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 17". Grab Bar Height: Ages 3 and 4- 18" to 20"; Ages 5 through 8- 20" to 25"; Ages 9 through 12- 25" to 27"; Dispenser Height: Ages 3 and 4- 14"; Ages 5 through 8- 14" to 17"; Ages 9 through 12- 17" to 19"].

Priority 3
Quantity
1 EA
Unit Cost
443.75
Total Cost
$ 444
360 Submittal: November 1, 2024
Photos for Barrier ID: AX394385
361 Submittal: November 1, 2024
Barrier ID: AX394387
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Water Closet
ADA Standard 609.3
Barrier Detail
The space between the grab bar and projecting objects below and at the ends of the bar is less than 1-1/2".

Location Description Men's Restroom 129
Observed Sep 28, 2023 by [email protected] Site Conditions The toilet paper roll blocks the side grab bar clearance below.

Resolution
Move the projecting object below or at the ends of the grab bar to a minimum of 1-1/2" from the grab bar. [EXCEPTION: The space between grab bars and shower controls, shower fittings, and other grab bars above shall be permitted to be 1-1/2" minimum.]
Priority 3
Quantity
1 EA
Unit Cost
125.00
Total Cost
$ 125
Photos for Barrier ID: AX394387
362 Submittal: November 1, 2024
Barrier ID: AX394386
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom-Water Closet
ADA Standard CBC Chap 11B-604.7, 604.9, 609.3
Barrier Detail CALIFORNIA: The toilet paper dispenser is not compliant.

Location Description Men's Restroom 129
Observed Sep 28, 2023 by [email protected] Site Conditions The centerline of the toilet paper is 12" in front of the water closet.

Resolution
Provide a compliant toilet paper dispenser. Toilet paper dispensers shall be 7" minimum and 9" maximum in front of the water closet, measured to the centerline of the dispenser. The outlet of the dispenser shall be below the grab bar and 19" minimum above the finish floor. The toilet paper dispenser shall not be located behind grab bars. The top of projecting toilet paper dispensers shall be located 1-1/2" minimum below the grab bar.

Dispensers shall not be of a type that controls delivery or that does not allow continuous paper flow. [ADVISORY:

It is advisable, but not required, to use the specifications for children where children are the primary users of the restroom. Guidance in applying the specifications for children according to the age group served reflects the differences in the size, stature, and reach ranges of children ages 3 to 12. The specifications chosen should correspond to the age of the primary user group. The specifications of one age group should be applied consistently in the installation of a water closet and related elements. Water Closet Centerline: Ages 3 and 4- 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 18". Toilet Seat Height: Ages 3 and 4- 11" to 12"; Ages 5 through 8- 12" to 15"; Ages 9 through 12- 15" to 17". Grab Bar Height: Ages 3 and 4- 18" to 20"; Ages 5 through 8- 20" to 25"; Ages 9 through 12- 25" to 27"; Dispenser Height: Ages 3 and 4- 14"; Ages 5 through 8- 14" to 17"; Ages 9 through 12- 17" to 19"]. Toilet paper dispensers and sanitary napkin disposal units shall comply with Section 11B-604.7. Combination accessory units are not permitted to encroach into the space required for grab bars.

Priority 3
Quantity
1 EA
Unit Cost
350.00
Total Cost
$ 350
363 Submittal: November 1, 2024
Photos for Barrier ID: AX394386
364 Submittal: November 1, 2024
Barrier ID: AX394388
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Door
ADA Standard 404.2.8
Barrier Detail
The accessible door with door closer has a sweep period of less than 5 seconds from 90 degrees to a position 12 degrees from latch.

Location Description Women's Restroom 127
Observed Sep 28, 2023 by [email protected] Site Conditions
The closing speed is 2.97 seconds from 90 degrees to a position 12 degrees from latch.

Resolution
Adjust closer or remove and replace closer to ensure that the door has a closure time of at least 5 seconds within 12 degrees of the latch. Door closers and gate closers shall be adjusted so that from an open position of 90 degrees, the time required to move the door to a position of 12 degrees from the latch is 5 seconds minimum.

Priority 3
Quantity
1 EA
Unit Cost
457.50
Total Cost
$ 458
Photos for Barrier ID: AX394388
365 Submittal: November 1, 2024
Barrier ID: AX394389
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Toilet Stall
ADA Standard 309, 404.2.7, 604.8.1.2
Barrier Detail The wheelchair stall door is not compliant.

Location Description Women's Restroom 127
Observed Sep 28, 2023 by [email protected] Site Conditions The door opening is 5-3/8" from the wall.

Resolution
Toilet compartment doors for wheelchair stalls, including door hardware, shall comply except that if the approach is to the latch side of the compartment door, clearance between the door side of the compartment and any obstruction shall be 42" minimum. Doors shall be located in the front partition or in the side wall or partition farthest from the water closet. Where located in the front partition, the door opening shall be 4" maximum from the side wall or partition farthest from the water closet. Where located in the side wall or partition, the door opening shall be 4" maximum from the front partition. The door shall be self-closing. A compliant door pull shall be placed on both sides of the door near the latch. Toilet compartment doors shall not swing into the minimum required compartment area, 60" wide minimum measured perpendicular to the side wall, and 56" deep minimum for a wall hung water closet or 59" deep minimum for a floor mounted water closet measured perpendicular to the rear wall.

Priority 3
Quantity
1 EA
Unit Cost
625.00
Total Cost
$ 625
366 Submittal: November 1, 2024
Photos for Barrier ID: AX394389
367 Submittal: November 1, 2024
Barrier ID: AX394390
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Water Closet
ADA Standard 609.3
Barrier Detail
The space between the grab bar and projecting objects below and at the ends of the bar is less than 1-1/2".

Location Description Women's Restroom 127
Observed Sep 28, 2023 by [email protected] Site Conditions
The items stored on the water closet tank block the grab bar clearances behind and below.

Resolution
Move the projecting object below or at the ends of the grab bar to a minimum of 1-1/2" from the grab bar. [EXCEPTION: The space between grab bars and shower controls, shower fittings, and other grab bars above shall be permitted to be 1-1/2" minimum.]
Priority 3
Quantity
1 EA
Unit Cost
125.00
Total Cost
$ 125
Photos for Barrier ID: AX394390
368 Submittal: November 1, 2024
Barrier ID: AX394391
City of Industry City Hall INTERIOR
Assembly Restroom
Type Restroom/Bathroom - Water Closet
ADA Standard 609.3
Barrier Detail
The space between the grab bar and projecting objects below and at the ends of the bar is less than 1-1/2".

Location Description Women's Restroom 127
Observed Sep 28, 2023 by [email protected] Site Conditions
The toilet paper roll on top of the toilet paper dispenser blocks the side grab bar clearance below.

Resolution
Move the projecting object below or at the ends of the grab bar to a minimum of 1-1/2" from the grab bar. [EXCEPTION: The space between grab bars and shower controls, shower fittings, and other grab bars above shall be permitted to be 1-1/2" minimum.]
Priority 3
Quantity
1 EA
Unit Cost
125.00
Total Cost
$ 125
Photos for Barrier ID: AX394391
369 Submittal: November 1, 2024
Barrier ID: AX394392
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Signage
ADA Standard 216.2, 703.1., 703.2, 703.5
Barrier Detail Signage identifying the name of a permanent indoor space is not provided.

Location Description 2nd Floor Conference Room Adjacent to Engineering Office Observed Sep 28, 2023 by [email protected] Site Conditions A tactile sign is not provided on the latch side of the door.

Resolution
Provide signage with print of compliant character height and provide raised lettering. Raised lettering shall include Braille. Tactile characters shall be located 48" minimum measured from the baseline of the lowest tactile character, and 60" maximum above the finish floor or ground surface measured from the baseline of the highest visual character. Visual characters shall be 40" minimum above grade. The minimum character height shall be 5/8" when the horizontal viewing distance is less than 72" and the signage height to baseline of the character from ground is from 40" to 70". Where the baseline of the characters is located between 70" and 120" from the ground, and the horizontal viewing distance less than 180", the minimum character height is 2".

Priority 4
Quantity
1 EA
Unit Cost

69.00 Total Cost
$ 69
Photos for Barrier ID: AX394392
370 Submittal: November 1, 2024
Barrier ID: AX394381
City of Industry City Hall INTERIOR
Assembly Common Areas
Type Controls And Dispensers
ADA Standard 606.1; 308
Barrier Detail Controls and/or dispensers are not within an allowable reach range.

Location Description Breakroom 114
Observed Sep 28, 2023 by [email protected] Site Conditions
The highest operable parts of the range hood, microwave oven, and oven are 54" to 70" above the floor.

Resolution
Locate the control so that the highest operable part is within at least one of the allowable reach ranges, and does not impede on the knee clearance, if required. Provide clear floor space at each control and operating mechanism. Clear floor space minimum 30" by minimum 48" shall be oriented for a forward or a parallel approach. Where a forward reach is unobstructed, the high forward reach shall be 48" maximum and the low forward reach shall be 15" minimum above the finish floor or ground. the element for a distance not less than the required reach depth over the obstruction. The high forward reach shall be 48" maximum where the reach depth is 20" maximum. Where the reach depth exceeds 20", the high forward reach shall be 44" maximum and the reach depth shall be 25" maximum. Where a clear floor or ground space allows a parallel approach to an element and the side reach is unobstructed, the high side reach shall be 48" maximum and the low side reach shall be 15" minimum above the finish floor or ground. [EXCEPTION: An obstruction shall be permitted between the clear floor or ground space and the element where the depth of the obstruction is 10" maximum. 2. Operable parts of fuel dispensers shall be permitted to be 54" maximum measured from the surface of the vehicular way where fuel dispensers are installed on existing curbs.] Where a clear floor or ground space allows a parallel approach to an element and the high side reach is over an obstruction, the height of the obstruction shall be 34" maximum and the depth of the obstruction shall be 24" maximum. The high side reach shall be 48" maximum for a reach depth of 10" maximum. Where the reach depth exceeds 10", the high side reach shall be 46" maximum for a reach depth of 24" maximum. Space under an element between 9" and 27" above the finish floor or ground shall be considered knee clearance and shall comply . Knee clearance shall extend 25" maximum under an element at 9" above the finish floor or ground. Where knee clearance is required under an element as part of a clear floor space, the knee clearance shall be 11" deep minimum at 9" above the finish floor or ground, and 8" deep minimum at 27" above the finish floor or ground. Between 9" and 27" above the finish floor or ground, the knee clearance shall be permitted to reduce at a rate of 1" in depth for each 6" in height. Knee clearance shall be 30" wide minimum. [ADVISORY for Children's Forward or Side Reach Ranges: High reach (maximum): 36" for ages 3 to 4; 40" for ages 5 to 8; and 44" for ages 9 to 12. Low reach (minimum): 20" for ages 3 to 4; 18" for ages 5 to 8; and 16" for ages 9 to 12.]
Priority 4
Quantity
3 EA
Unit Cost
1,372.50
Total Cost
$ 4,118
371 Submittal: November 1, 2024
Photos for Barrier ID: AX394381
372 Submittal: November 1, 2024
Barrier ID: AX394378
City of Industry City Hall INTERIOR
Assembly Common Areas
Type Kitchen Cabinets
ADA Standard 804.6.5
Barrier Detail
The oven or built-in microwave does not have an adjacent work surface which is a minimum height of 28" and maximum height of 34" and minimum 30" wide, with knee and toe clearance.

Location Description Breakroom 114
Observed Sep 28, 2023 by [email protected] Site Conditions
An adjacent work surface is not provided by hte built-in oven and microwave oven.

Resolution
Remove and install a kitchen work surface adjacent to the cooktop range with height minimum 28" and maximum 34", and minimum 30" wide. Knee and toe clearance shall be provided. The work surface shall be positioned adjacent to the latch side of a side-hinged oven door, or adjacent to one side of a bottom-hinged oven door.

Modify or replace counter to provide a minimum 30" wide section with minimum 28" to maximum 34" height, with knee and toe clearance adjacent to the oven. Space under an element between 9" and 27" above the finish floor or ground shall be considered knee clearance and shall comply. Knee clearance shall extend 25" maximum under an element at 9" above the finish floor or ground. Where knee clearance is required under an element as part of a clear floor space, the knee clearance shall be 11" deep minimum at 9" above the finish floor or ground, and 8" deep minimum at 27" above the finish floor or ground. Between 9" and 27" above the finish floor or ground, the knee clearance shall be permitted to reduce at a rate of 1" in depth for each 6" in height. Knee and toe clearance shall be 30" wide minimum.

Priority 4
Quantity
3 LF
Unit Cost
992.50
Total Cost
$ 2,978
373 Submittal: November 1, 2024
Photos for Barrier ID: AX394378
374 Submittal: November 1, 2024
Barrier ID: AX394373
City of Industry City Hall INTERIOR
Assembly Interior Access Route
Type Signage
ADA Standard 216.2, 703.1., 703.2, 703.5
Barrier Detail Signage identifying the name of a permanent indoor space is not provided.