Agenda packet — Costa Mesa City Council, April 5, 2022 (part 2 of 2)

207

ALTAF WAHID
Costa Mesa, CA • [email protected] • (714) 397-3982 • linkedin.com/in/altafwahid

EDUCATION

University of Southern California, Marshall School of Business – Los Angeles, CA May 2022 Master of Business Administration

University of California, San Diego – La Jolla, CA May 2014 Bachelor of Science, Management Science; Minor: Accounting

EXPERIENCE

Alteryx (NYSE: AYX) – Irvine, CA 2019 – Present
Manager, Financial Planning & Analysis
 Conduct quarterly business reviews with sales leaders across APAC, EMEA, and AMER. Review sales and marketing performance compared to plan and forecast, deliver analytical insights, and provide recommendations to enhance GTM efficiency and drive bookings  Spearheaded creation of regular monthly touchpoints between FP&A and regional sales leaders to deliver quicker insights and ensure teams are tracking to forecast  Led a 3-month project to improve revenue and bookings forecast accuracy by building a predictive model to identify deals with a low probability of closing; improved forecast accuracy by 6%  Oversaw project to design and implement a forecasting and budgeting system (Anaplan). Maintained all revenue and expense models, built a budgeting portal for business leaders to submit AOP requests, and created SOX-compliant reports for quarterly SEC reporting LoanDepot (NYSE: LDI) – Lake Forest, CA 2017 – 2019
Financial Analyst
 Managed financial planning and reporting systems for fifth largest mortgage loan originator in the US.

Redesigned numerous reporting hierarchies, implemented new features, and performed system maintenance during forecast and planning periods
 Led a 6-month project to redesign a company process of pulling credit reports for mortgage applicants.

New process resulted in a 12% cost reduction, saving company $2.8 million annually  Initiated project to build a centralized finance database to enhance reporting, provide more in-depth revenue and expense analysis, and shorten monthly forecasting process  Leveraged Alteryx and SQL Stored Procedures to automate manual processes, directly saving team members dozens of hours across FP&A and accounting while providing more timely access to data Stearns Lending – Santa Ana, CA 2014 – 2017
Accountant
 Served as primary contact between a 40-person accounting team and developers to design, customize, and implement a new accounting system (Workday Financials). Functioned as the System & Business Process Administrator to develop, manage, and improve internal controls  Built macros using VBA for Excel to manipulate system-generated reports, streamline processes related to loan origination, and format data for upload into accounting system  Recorded settlements and adjustments of 19 warehouse credit lines across 10 legal entities, prepared month-end reconciliations, and served as sole accountant for 2 join ventures

COMMUNITY

Citizens’ Advisory Committee on Community Development – Buena Park, CA 2009 – 2015 Committee Member
 Met with local non-profit organizations that assist low-to-moderate income families and assessed community impact. Made recommendations to city council on the disbursement of CDBG funds. 208
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Sharon Elder
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Finance and Pension Advisory Committee,
Animal Services Committee
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

I’ve grown up in a public service family. Have lived in Costa Mesa for 30 years. I would like to use my skills to improve our city Q4
As a Committee/Commission member, what ideas or projects are of interest to you? Animals , consistency in education of the public about pet safety.

Pensions fiscal prudence and balanced public safety.

Q5
Optional Resume:

RESUME2019.docx (14.3KB)
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Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Friday, February 04, 2022 4:50:05 AMFriday, February 04, 2022 4:50:05 AM Last Modified:Last Modified: Friday, February 04, 2022 4:54:45 AMFriday, February 04, 2022 4:54:45 AM Time Spent:Time Spent: 00:04:3900:04:39
IP Address:IP Address: 104.34.17.14104.34.17.14

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209
[email protected]
714-349-4155

SHARON ELDER
Objective: My objective is to connect with an organization focused on constant improvement, growth and overall success.

Skills & Abilities: Business Development, extensive business relationships Nationwide. A positive, thoughtful industry leader enabling dealers to navigate change and grow their business. Engaged in Public and Industry relations.

Experience: VP Sales National Monitoring Center
8/2001 – 11/2018
*Startup Company, directly responsible for all revenue. Within 12 mos. RMR was $120K/mo. *Established a National footprint including the opening of a Texas monitoring facility. *Converted in excess of 800 prospects to customers.
*Worked closely with development, engineering and operations to evolve service offerings. *Developed channels of Revenue for both Commercial and Residential dealers *Responsible for diversity in client base and market channels *implemented culture of signature hospitality.
*Implemented conversion plan to ensure smooth transfer of accounts. *Directly responsible for Client satisfaction.
*Developed sales program to train sales team to meet and exceed goals. *Directly responsible for all trade shows, media interviews, and interface with law enforcement and fire services.
*Technically competent.
*Achieving $1.4M/mo. in RMR when the Company was sold.

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Additional Experience:

Western Regional Manager King Central
Branch Manager King Alarm Distribution
Yuasa Battery (America) Inc.

Partner in an Alarm Company since 1994, I have a unique understanding of the professional channel and how to keep step with the dealers. When to ask for the order, when to educate, when to listen and when to follow up in a manner that inspires dealers standardize on services. In depth working knowledge from the proposal process to the General ledger. My ability to show the total procurement picture of the services I sell is a unique one.

An early influencer of branding. I was doing this for alarm panel manufacturers with Yuasa Battery. It’s rewarding to work with the dealers to develop their brand beyond their yard signs and stickers.

ESA / CAA member since 1990
Police Liaison for Orange County since 1996
Alarm School trainer Irvine PD since 1996
Orange County Alarm Association Treasurer since 2001
TBFAA member since 2011

Awards and Acknowledgements
Marc Walder Award
Mark Schubert Award
Bill Moody Award
211
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Hengameh Abraham
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Finance and Pension Advisory Committee,
Bikeway and Walkability Committee,
Cultural Arts Committee
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

Serving the city in any capacity is a passion of mine & I would love the opportunity to serve at either committees Q4
As a Committee/Commission member, what ideas or
projects are of interest to you?
Respondent skipped this question
Q5
Optional Resume:
inbound7380946663576053567.docx (11.2KB)
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COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Saturday, February 26, 2022 3:32:48 PMSaturday, February 26, 2022 3:32:48 PM Last Modified:Last Modified: Saturday, February 26, 2022 3:35:36 PMSaturday, February 26, 2022 3:35:36 PM Time Spent:Time Spent: 00:02:4700:02:47
IP Address:IP Address: 107.119.53.35107.119.53.35

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28188 Moulton Pkwy, Apt2418
Laguna Niguel, CA, 92677
949-294-2584
[email protected]

HENGAMEH SEYRAFI
OBJECTIVE An opportunity to apply my 11 years of experience as a pharmacy technician.

SKILLS & ABILITIES

● Accurate data entry skills
● Able to read, write, and speak English fluently
● Strong time management and organizational skills
● Excellent communication skills, both orally and in writing ● Willingness to be a team player and promote a positive team environment ● Excellent attention to detail
● Flexible and proactive to meet varied patient needs
● Self-motivated and able to work independently
● Able to effectively present information to the patient and in small group situations ● Dedicated to excellence and quality
● Able to collaborate with other healthcare professionals ● Strong interpersonal and “people” skills
● Experienced in Microsoft Office (Word, Excel, Outlook, etc.) ● Able to add, subtract, multiply, and divide in all units of measure; this may include using whole numbers, common fractions, and decimals and being able to compute rate, ratio, and percent
EXPERIENCE Nysansa Learning Corporation
640 N. Tustin Ave #101, Santa Ana, CA, 92705
Behavioral Therapist
MedlIfe Pharmacy & Compounding April 2016 to April 2018 6644 Irvine Center Drive, Irvine, CA, 92618
949-502-7272
Lead Tasks as a lead pharmacy technician.

Monitor and prioritize workflow of pharmacy technicians, including billing activities.

Prepare dosage medications for dispensing into bottles and unit dose packaging.

Assist in preparing and dispensing medication under direct supervision of Pharmacist.

Filing prior authorization forms and submitting them, submitting Medi-Cal TAR forms.

Wal-Mart Pharmacy October 2005 to March 2014 and September 2015 till December 2015
27470 Alicia Pkwy, Laguna Niguel, CA, 92677
949-360-0923
213

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Supervised technicians and clerks as a lead technician.

Inventory for control and non-control medications.

Scheduling and replacing floating pharmacist and technicians when needed.

Ordering medications and OTC meds daily for inventory.

Customer service for patients who have complaints and concerns.

Billing insurances of all types from Medical, Medicare, and private insurances and submitting prior authorization forms when needed.

Contacting prescribers for medication verification and/or change of medication when needed.

On maternity leave from May 2014 till September 2015

EDUCATION Bachelor of Science in Health Sciences
California State University of Fullerton, Graduation Date: January 2012 High School Diploma, Mission Viejo High School, June 2004 PTCB Certificaiton 410101070950389
California Pharmacy Technician License: 80290

REFERENCES
Jason Berg, PharmD
Supervisor and pharmacy manager at Walmart
949-374-1251
[email protected]
Christian Harrison, PharmD
949-293-9792
[email protected]

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City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Colin Paterson
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Parks, Arts and Community Services Commission
(Districts 3)
,
Finance and Pension Advisory Committee,
Housing & Public Service Grants Committee,
Bikeway and Walkability Committee
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

I wish to serve on the selected committees based on my skills, experience, and interests. As someone born at Hoag and currently residing in Costa Mesa, this community means a lot to me and my family. I am a CA licensed attorney with finance experience and additional corporate experience as well. I enjoy helping my neighbors and those in need.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? Projects that help the most amount of people with basic services, happiness, fulfillment and safety are of the highest priorities. Our community is wonderful but there are always improvements to be made with housing, walk ability and movement, and sufficient urban planning to meet our growing needs.

Q5
Optional Resume:

Respondent skipped this question
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COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Tuesday, March 01, 2022 8:43:43 PMTuesday, March 01, 2022 8:43:43 PM Last Modified:Last Modified: Tuesday, March 01, 2022 8:54:48 PMTuesday, March 01, 2022 8:54:48 PM Time Spent:Time Spent: 00:11:0500:11:05
IP Address:IP Address: 76.87.74.2276.87.74.22

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City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

John Duffy
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Finance and Pension Advisory Committee
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

As someone who has worked in finance for many years I know I can add value to the committee and help guide spending to help improve the town where we need it.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? I want to help make sure the town's spending is used where it is needed the most and continue making Costa Mesa a beautiful, safe, and fun town for people to visit and live in!
Q5
Optional Resume:

John Duffy-Resume.docx (28.6KB)
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Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Wednesday, March 02, 2022 2:30:20 PMWednesday, March 02, 2022 2:30:20 PM Last Modified:Last Modified: Wednesday, March 02, 2022 2:37:41 PMWednesday, March 02, 2022 2:37:41 PM Time Spent:Time Spent: 00:07:2000:07:20
IP Address:IP Address: 104.129.199.77104.129.199.77

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216

John (Jack) A. Duffy
147 Flower St. Apt H, Costa Mesa, CA 92627 (520-488-9415) [email protected]

PROFILE
An ambitious, dedicated and hardworking accountant looking to leverage extensive experience and a proven track record in a corporate environment to improve the already beautiful town of Costa Mesa and help continue to guide it in the right direction.

EDUCATION
Chapman University, (Orange, CA)
Argyros School of Business
BA in Accounting – May 2017 GPA 3.5/4.0
Minor in Nutrition and Performance

CORE STRENGTHS AND COMPETENCIES
 Conscientious, analytical and detail-oriented self-starter, who is highly organized, dedicated and takes initiative with minimal supervision. Able to multi-task effectively and not afraid of hard work.
 Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks. Works very well under pressure and extensive hours during “quarter-close”. Recognized for a “can do attitude” and willingness.
 Confident, dependable and responsible contributor who is committed to achieving nothing less than excellence. Established a go-to reputation inside the department.  Resourceful team player who excels at building trusting relationships with customers and colleagues. Established and maintained professional relationships with customers and staff.

RELEVANT WORK EXPERIENCE
Pacific Life Insurance Company (Aliso Viejo, CA) 8/2017 - Present Reinsurance Accountant II
 Primarily responsible for the accounting, reconciling and reporting for the Division’s reinsurance activities and will support other team member(s) with financial reporting duties.

Conducts regular communications with the reinsurers, including requesting and sharing accounting and reporting information.
 Recommends and implement solutions to problems, requiring the regular use of ingenuity and creativity, within the larger context of the business needs and objectives.  Works directly with the “TAI” reinsurance system to ensure accuracy of all accounting data, implement and test fixes/updates in the system, and extract data for analysis to provide management with the information better need to make decisions.  Spearheaded the “Reinsurance Transformation Project” to automate entire manual accounting processes done every quarter. Worked directly with system developers to build a “DataMart” to house all reinsurance accounting data.

Harborside Restaurant & Grand Ballroom (Newport Beach, CA) 1/2015 - Present Banquet Bar Manager – part time
 Trained new staff on service expectations, protocols and problem resolution. Managed cash/inventory reconciliation. Optimized bar and server revenue. Repeatedly recognized for ability to cover multiple positions and daily staff needs. Assisted manger in supply inventory and prepared daily reports. Delivered exceptional, friendly and fast service.

Proficiencies: MS Office including expert level knowledge in Excel, Alteryx Automated Analytics 217
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Jennifer Leigh Tanaka
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

I am interested in serving on the finance and pension committee because I want to serve the Costa Mesa community, and because I believe a City's budget is the best representation of its priorities. I have had the pleasure of learning more about the City's services and processes through my advocacy work on behalf of a local park (Harper Park) and as a board member for the Costa Mesa Alliance for Better Streets. Both experiences have touched on the budgeting and financing processes, as both involve significant capital investments. It would be an honor to use my experience and expertise in investments and finance to help the City achieve its fiscal goals.

I am also interested in being considered for the Animal Services Committee. As a life-long dog owner and an avid hiker, I have a strong love of animals and nature. I hope to see city policy reflect a humane and welcoming attitude to pets, as well as a respectful and conservation-oriented approach to wildlife management. I have served as a foster dog mom in the past so I am well aware of the challenges facing our pet management policies.
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COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Thursday, March 03, 2022 4:27:28 PMThursday, March 03, 2022 4:27:28 PM Last Modified:Last Modified: Thursday, March 03, 2022 4:44:00 PMThursday, March 03, 2022 4:44:00 PM Time Spent:Time Spent: 00:16:3100:16:31
IP Address:IP Address: 104.34.16.195104.34.16.195

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C ity of Costa Mesa Application for Committee/Commission Appointment 2 / 2
Q4
As a Committee/Commission member, what ideas or projects are of interest to you? I am very interested in learning more about the trade offs that are being made by the City regarding long term obligations, such as pensions, versus current personnel requirements and salaries. As pension obligations grow, careful budgeting and planning will be required to ensure that we can hire and retain the personnel we need to provide vital services as well as make beneficial capital improvements. I am also keenly aware of the rapidly rising costs of living in our area, which will put more pressure on short-term salary obligations. As I learn more about these trade offs, I hope to be able to provide the City with advice to navigate these challenging times.

With respect to the animal services committee, my number one interest is to explore the ways open space can be utilized by dog owners in a way that expands off-leash areas while being respectful of other users of public lands. I am also interested in finding ways to reduce the unwanted pet population, which leads to heartbreaking decisions to destroy worthy animals. And finally, given Costa Mesa's proximity and inclusion of a number of open space preserves, I want to advocate for protection of our open spaces while maintaining public access. As a mother of two, my children have received enormous benefits by being able to experience nature up close, so I hope to be able to preserve and expand that opportunity for everyone in the City.

Q5
Optional Resume:

Resume (Jenn Tanaka).pdf (87.1KB)
Q6
Contact Information:Note: This contact information will not be posted on the City's website or distributed to the public.

However, this information is still subject to release pursuant to the California Public Records Act.

Name: Jennifer Leigh Tanaka
Address:

City/Town:

ZIP/Postal Code:

Email Address:

Phone (cell):

Q7
Signature Required
By checking this box and typing my name below, I am
electronically signing my application.

Q8
Full Name:

Jennifer Leigh Tanaka
219
Jennifer L. Tanaka 321 Broadway, Costa Mesa, CA 92627 (919) 414-2030 • [email protected] EDUCATION University of Michigan Law School 2009-2012 Juris Doctor, magna cum laude, Order of the Coif University of Chicago 2008-2009 Master of Arts, International Security and Political Economy, Honors Duke University 2004-2008 Bachelor of Arts, Political Science and History, magna cum laude, Honors LEGAL EXPERIENCE Pathway Capital Management, LP 2018-Present Vice President and Assistant General Counsel, Senior Counsel, Counsel; Irvine, CA • Led the secondaries practice within the legal team and independently completed over $100 million of buy- and sell-side secondary market transactions, including rollovers • Negotiated primary investments in private equity and venture capital funds and co-investments on behalf of multiple limited partners, including pension plans, funds-of-funds and non-profit corporations • Served as a product owner of an internal workflow and data management platform for the legal department, now a blueprint for a system for all other Pathway departments Gunderson Dettmer Stough Villenueve Franklin & Hachigian, LLP 2015-2018 Corporate Associate, San Diego, CA and New York, NY • Represented venture-backed companies and venture capital funds in financing transactions, including private equity offerings, IPOs, venture debt financings, and venture capital investments; also represented venture-backed companies in merger and acquisition transactions on both buy- and sell-side Hyperloop Technologies, Inc. d/b/a Hyperloop One Fall 2017 Corporate Counsel on Secondment, Los Angeles, CA • Served as temporary corporate counsel on secondment reporting directly to the General Counsel; led negotiations on behalf of the company for a $50 million convertible note round and independently managed numerous compliance and regulatory matters Cravath, Swaine & Moore LLP Summer 2011, 2012-2015 Summer Associate, Corporate Associate; New York, NY • As a junior, mid-level and lead associate, represented investment banks, public corporations and private companies in a variety of financing and other transactions, including initial public offerings, bond and stock offerings, mergers and acquisitions, and debt financings BAR ADMISSIONS California State Bar 2017-Present New York State Bar 2013-Present VOLUNTEER ASSOCIATIONS Costa Mesa Alliance for Better Streets 2021-Present Board Member 220
ATTACHMENT 7
221
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Shaun McGuinness
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Historical Preservation Committee
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

Current Alternate Member of Historical Preservation Committee. 2021 had a scheduling conflict that appears to be resolved for 2022.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? Continuing the ongoing projects of the committee.

Q5
Optional Resume:

Respondent skipped this question
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COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Thursday, March 03, 2022 9:13:00 AMThursday, March 03, 2022 9:13:00 AM Last Modified:Last Modified: Thursday, March 03, 2022 9:15:32 AMThursday, March 03, 2022 9:15:32 AM Time Spent:Time Spent: 00:02:3100:02:31
IP Address:IP Address: 70.95.231.11070.95.231.110

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City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

John McQueen
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

I have served as an active member of the Historical Preservation Committee since 2004. I feel that the Committee makes a valuable contribution to the community and am very proud of the work that the Committee has done over the past 17 years.

As a member of the committee I have directly contributed on a number of committee projects, including the "Story of Costa Mesa" booklet; the Costa Mesa Historic Buildings pamphlet; the "First Residents" informational sign at Fairview Park; Costa Mesa Notable Residents; Costa Mesa Historical Site Markers; and other projects.

I welcome the opportunity to remain an active member of the Committee and to continue to serve the city and residents of Costa Mesa.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? I feel it is important to increase awareness of Costa Mesa's history and heritage, particularly to Costa Mesa residents. This helps deepen their connection to the community and helps foster civic pride. Any project that supports this objective is of interest to me.

Q5
Optional Resume:

JMcQueenResume.pdf (85.9KB)
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COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Thursday, March 03, 2022 9:29:09 AMThursday, March 03, 2022 9:29:09 AM Last Modified:Last Modified: Thursday, March 03, 2022 9:36:36 AMThursday, March 03, 2022 9:36:36 AM Time Spent:Time Spent: 00:07:2700:07:27
IP Address:IP Address: 104.129.199.56104.129.199.56

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223

Work History

2006-Present Group Manager, Strategic Partnership
Marketing
Auto Club Enterprises, Costa Mesa, California

 Established and oversee company's motorsports
marketing program (team and track sponsorships in
NASCAR and NHRA), including sponsorship negotiation
and activation.
 Oversee development and execution of marketing
strategy for company's Travel business line (primarily
tour and cruise)
 Oversee development and execution of marketing
strategy for company's Automotive products and
services (Mobile battery service, Approved Auto
Repair, Car Buying service, Driving School)
 Oversee development and execution of marketing
strategy for number of other business lines, including
Discounts & Rewards (Membership retention), Affinity
credit card, and ID Theft.
 Oversee annual budget in excess of $30M, with total
staff of 29 (five direct reports)
 Lead negotiator on sponso rship contracts. Provide
guidance to teams on de veloping, retaining and
expanding company's external partnerships.
 Oversee operations team responsible for all internal
events and external event activation.
 Served as member of employee performance
evaluation task force
 Oversee leveraging of sponsorship assets to support
organizational marketing objectives; gain media
exposure; develop media & PR (community
relations/advocacy) opportunities; facilitate employee
engagement; and support ERS contract station
retention.

Contact

Address
Costa Mesa, CA, 92626
Phone
(949) 294-2431
E-mail
[email protected]

Skills

Budgeting

Strategic Planning

Negotiation

Marketing & Advertising
Strategies

Community/Member
Relations (retention)

Business Administration

Team Leadership

Communication

John McQueen
224
 Lead teams to meet or exceed 97% of lead
generation, referral, and/or revenue goals in 2019.
2003-2005 Graduate Research Assistant
CSULB Bureau of Governmental Research and Service,
Long Beach, California

 Developed and completed Fleet Tire Maintenance Best
Practices project grant from California Department of
Resources Recyclin g and Recovery.
 Conducted research, facilita ted workshops and drafted

Best Practices Guide.
2000-2002 Director of Corp orate Development
Long Beach State Athletics, Long Beach, California

 Oversaw sponsorship sales and account management
for Long Beach State Athletics.
 Oversaw trade (barter) partnerships for Athletic
department.

Education

MBA: Public Administration
California State University - Long Beach - Long Beach , CA Bachelor of Arts: History
University of California - Los Angeles - Los Angeles , CA

.
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City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Lisa A Harker
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Animal Services Committee,
Historical Preservation Committee
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

I love animals and would like to help promote their welfare.

I also love learning about OC and Costa Mesa historically. I dont have any experience but would love to be considered.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? Helping to promote both committee's and draw awareness to each. I do have some experience in marketing that maybe would help.

Q5
Optional Resume:

Respondent skipped this question
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COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Wednesday, February 23, 2022 12:04:39 PMWednesday, February 23, 2022 12:04:39 PM Last Modified:Last Modified: Wednesday, February 23, 2022 12:23:08 PMWednesday, February 23, 2022 12:23:08 PM Time Spent:Time Spent: 00:18:2900:18:29
IP Address:IP Address: 104.34.20.129104.34.20.129

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City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:
brian buckner
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Parks, Arts and Community Services Commission
(Districts 3)
,
Housing & Public Service Grants Committee,
Animal Services Committee,
Bikeway and Walkability Committee,
Cultural Arts Committee,
Historical Preservation Committee
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

I want to be able to serve my local community. Currently don't have experience with local politics.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? The Arts in Costa Mesa.

Q5
Optional Resume:

Respondent skipped this question
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COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Tuesday, March 01, 2022 11:38:11 AMTuesday, March 01, 2022 11:38:11 AM Last Modified:Last Modified: Tuesday, March 01, 2022 11:40:39 AMTuesday, March 01, 2022 11:40:39 AM Time Spent:Time Spent: 00:02:2700:02:27
IP Address:IP Address: 107.184.190.76107.184.190.76

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City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Virginia "Ginny" Walker
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Housing & Public Service Grants Committee
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

As a proud resident of Mesa Verde for more than 10 years. I love this community and would like to continue on this committee for the second year in a row.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? I think we need to figure out how to promote the public grants to more charities in the area.

Q5
Optional Resume:

Respondent skipped this question
#9#9

COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Thursday, February 10, 2022 8:37:34 PMThursday, February 10, 2022 8:37:34 PM Last Modified:Last Modified: Thursday, February 10, 2022 8:40:54 PMThursday, February 10, 2022 8:40:54 PM Time Spent:Time Spent: 00:03:1900:03:19
IP Address:IP Address: 107.208.197.16107.208.197.16

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ATTACHMENT 8
228
229
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Randolph Benjamin Reynolds
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Parks, Arts and Community Services Commission
(Districts 3)
,
Finance and Pension Advisory Committee,
Housing & Public Service Grants Committee
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

As a homeowner and businessman in Costa Mesa I would like to give back through service to the community I am raising my family in. I have worked and continue to work as a CFO for OC real estate, construction, and logistics businesses by day. In my free time I have started a non-profit to support kids opportunities through sport, raising money through events and donating to applicants in need of support. I hold advanced degrees in both Business, MBA, and Organizational Leadership, MS.

If appointed to Parks, Arts, and Community Services Commission, I would love to share my experience to support creative fundraising, arts, learning, and recreation opportunities for the community.

If appointed to the Finance and Pension Advisory Committee, I could objectively apply my expertise to suggest prime opportunities to enhance financial outcomes meeting near, mid, and long term objectives.

Lastly, if appointed to the Housing & Public Service Grants Committee I could objectively suggest opportunities for improvement encouraging sustainable programs that meet public needs. #30#30

COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Wednesday, March 02, 2022 2:32:52 PMWednesday, March 02, 2022 2:32:52 PM Last Modified:Last Modified: Wednesday, March 02, 2022 2:47:51 PMWednesday, March 02, 2022 2:47:51 PM Time Spent:Time Spent: 00:14:5900:14:59
IP Address:IP Address: 98.189.127.10898.189.127.108

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C ity of Costa Mesa Application for Committee/Commission Appointment 2 / 2
Q4
As a Committee/Commission member, what ideas or projects are of interest to you? I am interested in addressing the homeless and housing challenges currently facing the city, encouraging more community participation in local services like recreation and arts, and helping the city maintain a sustainably solvent finance plan.

Q5
Optional Resume:

Respondent skipped this question
Q6
Contact Information:Note: This contact information will not be posted on the City's website or distributed to the public.

However, this information is still subject to release pursuant to the California Public Records Act.

Name: Randolph Benjamin Reynolds
Address:

City/Town:

ZIP/Postal Code:

Email Address:

Phone (cell):

Q7
Signature Required
By checking this box and typing my name below, I am
electronically signing my application.

Q8
Full Name:

Randolph Benjamin Reynolds
231
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Kevin Liu
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

I have worked in the residential mortgage lending Industry for the past 15 years. I’ve focused on sustainable home ownership throughout my career. I’m also part of numerous minority trade organizations focused on first time home owners.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? Housing and affordable home ownership has always been a challenge in the Orange County market. Costa Mesa in particular is a tale of two cities and requires additional considerations balancing affordability and livability. I believe in growing the residence and commerce in a responsible and sustainable manner.

Q5
Optional Resume:

Resume_Kevin_Liu_C_A.pdf (193.5KB)
#1#1

COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Thursday, February 03, 2022 2:53:15 PMThursday, February 03, 2022 2:53:15 PM Last Modified:Last Modified: Thursday, February 03, 2022 3:13:27 PMThursday, February 03, 2022 3:13:27 PM Time Spent:Time Spent: 00:20:1100:20:11
IP Address:IP Address: 172.58.20.169172.58.20.169

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232

Kevin Liu
Cell (949) 607-7086
[email protected]

PROFESSIONAL SUMMARY

Seasoned Mortgage S ales professional with a diverse background in Management, Mortgage, Operations, Technology, Manufacturing, and Finance. I’ve taken on roles ranging from an individual contributor to managing cross functional and multinational teams all the while exceeding goals and deadlines. I intend to use my book of mortgage business, strong interpersonal and analytical skills to excel in this new job role.

PROFESSIONAL EXPERIENCE
Branch Sales Manager October 2020 – Present US Bank Home Mortgage, Orange County, CA

• Management, Recruitment, and Development of diverse Retail Sales Team across the Orange County Area. • Build out of new branch process and procedures.
• Developed relationships with multiple realtors for referral business and joint marketing.

Branch Sales Manager May 2012 – September 2020 Wells Fargo, Orange County, CA

• Management, Recruitment, and Development of diverse Retail Sales Team across the Orange County Area. • Consistent top ranking per KPI goals:
o Revenue Generation - $180 million annual, 33% above goal. o Quality – 78% defect free products delivered within 25 days, 18% above goal. o Customer Loyalty – 65% customer loyalty, 17% above company average. • Managing the Profit and Loss and daily operations of the Sales Branch maintaining net operating income 12% above company average.
• Participant in collaborative cross functional teams to identify areas of opportunity to improve processes. • Coaching of team members on guidelines, sales techniques, and business development using best known practices. • Driving excellence through the development of business processes using Six Sigma methodologies. • Exceeding goals and expectations through efficiency gains reducing days to close by 47%. • Extensive knowledge of underwriting guidelines for secondary market investor programs.

Pipeline Manager / Loan Officer – Home Loans and Insurance Division April 2009 – May 2012 Bank of America, Plano, TX

• Responsible for coaching Sales associates on best known methods and procedures to improve quality and consistency.
• Assigned to manage key metric reporting to team members on current sales rankings. • Coached Sales Team through the pipeline assessment coordinator program. • Piloted Banking Center Virtual MLO program using video conferencing technology to serve 17 separate banking centers from a remote location.
• Assigned 600+ loans from departed MLOs to address any escalations restructure of loan, and profit margins management.
• Piloted group to roll out the Making Homes Affordable (MHA)/HAMP program and Internet Chat Team. • Elected to Restructure Team to increase pull through, profit margins, and handle customer escalations. 233

• Piloted Pipeline Assessment Coordination program reviewing Sales force Quality and recommendation of process changes.
• Proficient in Excel used to create templates for the Pipeline Assessment Coordinator project.

Sales and Operations Manager November 2002 – March 2009 Foxsemicon / Foxconn, San Jose, CA and Austin, TX

• Managed company’s largest Revenue account with a minimum of 100% revenue growth year over year from 2002 – 2006.
• Managed team of 12 key account representatives making up 90% of company’s annual revenue. • Program Manager for transitioning of all major Sub-System modules overseas. • Developed internal business processes and procedures to ensure systemic quality with FMEA and Value Stream Mapping.
• Managed projects and all deliverables to ensure achievement of milestones, cost, and quality. • Integral in driving sub-system and piece part quality to Six Sigma levels using DMAIC. • Proficient with Visio and Power Point used to create presentations for monthly executive Quality Figure of Merit Program.
• Establishment of Six Sigma culture with Tashiro and Ford 8-D, root cause analysis, and close loop communication to ensure no defect repeatability.
• Supplier base identification, qualification, and negotiation of multi-year contracts. • Developed sourcing and purchasing strategy to ensure the best supply base per region. • Managed all account escalations, resolutions, follow-through, and closure. • Responsible for Customer Account Management and acting as the “Voice of the Customer” internally to production factory.
• New Product Transition (NPI) and Program Management.

Localization Engineer / Project Manager July 2000 – October 2002 IBM / Tivoli Systems, Austin, TX

• Focal point across pillars for the IBM/Tivoli Globalization Control Management Process. • Educated the NLS community across the IBM organization on our Globalization processes and Tools. • Educated and helped to deploy the LSC translation testing lab in Taiwan. • Maintained and streamlined Globalization Process.
• Maintained communication between Development, the Project Teams, and the Translation centers. • Created tools and shell scripts to optimize Globalization processes. • Wrote, executed, and documented test cases for the Globalization tools. • Helped and educated Tivoli Storage Group on the migration and deployment of their CMVC database server. • Used, test ed, and documented various Globalization tools such as the WebFM file management tool, Mock translation tool, CheckPII tool, Translation workbench, and designated focal point for the Translat ion Packaging tool beta testing.

EDUCATION
University of Texas at Austin August 1995 – June 2000 Bachelors of Science in Computer Science

SKILLS
• Sales and Business Development
• Process Development and Continual
Improvement
• DMAIC and FMEA
• Project and Program Management
• Six Sigma and Lean Manufacturing
experience
• Experience with Ford 8D Methodology
234

• Supply Chain Management and Procurement
Strategies
• Network Administration
• Customer Management
• Overseas Contract Manufacturing
• Basic Mandarin and Taiwanese Language
skill
• Excel, Word, Visio, Power Point and other
MS Office products
• Oracle MRP System
• Recruiting and contractor management

235
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:
brian buckner
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

I want to be able to serve my local community. Currently don't have experience with local politics.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? The Arts in Costa Mesa.

Q5
Optional Resume:

Respondent skipped this question
#24#24

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236
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Valerie Hass
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

I would like to serve on the Housing and Public Service Grants committee because I myself am interested in understanding the process of funding and how the grants are used in our city. As a CA state licensed architect I am most interested in HUD and how the city is working to provide housing assistance. Affordable housing is a important topic to me, that I would like to learn about about, be more involved with in our city and believe it is a vital resource for our city to thrive.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? I am interested in understanding how the city works with local, state and federal government to provide housing and public services to the community. I look forward to helping make this information accessible to those that would benefit from assistance and others in the community that are interested in the process.

Q5
Optional Resume:

Respondent skipped this question
#25#25

COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Tuesday, March 01, 2022 12:32:13 PMTuesday, March 01, 2022 12:32:13 PM Last Modified:Last Modified: Tuesday, March 01, 2022 12:40:23 PMTuesday, March 01, 2022 12:40:23 PM Time Spent:Time Spent: 00:08:0900:08:09
IP Address:IP Address: 174.195.196.216174.195.196.216

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237
City of Costa Mesa Application for Committee/Commission Appointment 1 / 3
Q1
Full Name:

Michael Tou
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Housing & Public Service Grants Committee
#11#11

COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Friday, February 11, 2022 3:21:35 PMFriday, February 11, 2022 3:21:35 PM Last Modified:Last Modified: Friday, February 11, 2022 5:29:34 PMFriday, February 11, 2022 5:29:34 PM Time Spent:Time Spent: 02:07:5802:07:58
IP Address:IP Address: 198.72.167.32198.72.167.32

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238
City of Costa Mesa Application for Committee/Commission Appointment 2 / 3
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

Over the course of 20 years, I have served as deputy chief of staff/policy director for a Member of Congress from the California Congressional delegation and government affairs executive for one of the largest non-profit health systems in the country. The Housing and Public Services Grant Committee allows me an opportunity, as a newer resident in Costa Mesa, to support the Committee’s mission in bringing awareness around the process and plans to distribute CDBG funding and ensure accountability and outcomes for the services delivered by grantees in our community. The Committee’s goals align with my longstanding work in housing advocacy, community development, and the social determinants of health.

The Community Development Block Grant (CDBG) Program is a long-standing federal grant program that provides funding to help states, counties and cities address housing and economic development needs for vulnerable populations. Throughout my work in Congress and healthcare, I have been a strong advocate for vulnerable populations with a focus on housing and equity.

As a former senior congressional staffer and healthcare advocacy leader, I have worked closely with non-profit organizations, counties, and cities to secure federal and state funding.

During my congressional years, I tracked the development of local Consolidated Plans for medium and large cities within the congressional district, provided input on those plans, and coordinated with community-based organizations as they submitted CDBG grant proposals within those local jurisdictions.

During the pandemic, my healthcare advocacy team advocated to direct CDBG CARES Act grant dollars to address housing instability issues and supplement other state and federal funding programs to keep individuals and families housed. My advocacy team also coordinated closely with our community health investment leads to review and share community health needs assessments and action plans with key community partners.

My professional experience and multicultural lens will help bring voice to our community members and partners in the plan and grant process.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? Expand outreach and engagement in helping identify housing, economic development and public service needs, as well grant solicitations from local and regional CBOs to address those key needs.

Ensure accountability through key metrics and outcomes for each grantee, as well as identifying opportunities for the city to profile programs, services and beneficiaries.

Inform the community and residents about CDBG funding, particularly those who could benefit from the programs and services provided by grantees.

Q5
Optional Resume:

Respondent skipped this question
239
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Christian Ricardo Sotelo
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

I have lived in Costa Mesa all my life and I understand the social issues facing our city. A significant issue to me would be affordable housing. I see my neighbors struggling to pay their rents as the cost of living has increased drastically, exacerbated by the pandemic.

I have seen our neighbors experiencing homelessness pass away from the harsh winter nights. Enough is enough. We must do what we can to provide affordable housing, while addressing the issue of gentrification that is displacing many Costa Mesa natives and ensure an inclusive place where families can grow and prosper. I have been involved in political clubs within my community college that have allowed me to see the vitality of collective action for communal causes. It has allowed me to see how important government is in addressing systemic injustices, specifically in regard to affordable housing due to city ordinances.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? I am interested in improving affordable housing for lower income folks as well as acknowledging the displacement caused by gentrification in Costa Mesa.

Q5
Optional Resume:

Resume-2.pdf (36.3KB)
#42#42

COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Thursday, March 03, 2022 4:49:00 PMThursday, March 03, 2022 4:49:00 PM Last Modified:Last Modified: Thursday, March 03, 2022 4:58:32 PMThursday, March 03, 2022 4:58:32 PM Time Spent:Time Spent: 00:09:3200:09:32
IP Address:IP Address: 76.82.11.24576.82.11.245

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240
867 W. 19th St. #19Costa Mesa, CA 92627(949)[email protected] Christian Ricardo Sotelo

JOB EXPERIENCE
McDonald’s, Costa Mesa, CA— Crew TrainerOctober 2014 - August 2019 May 2020 – Present
❖ Organized about 2/3rds of my co-workers in an effort to demand COVID-19protections, by drafting a letter that made labor protectionrecommendations such as social distancing mandates within the workplace,mask mandates, and plexiglass barriers, which were honored by therestaurant operator.❖ Systematized my job as both cashier and order taker in the drive thruwindow, allowing me to multitask efficiently in order to maintain mystore’s place at the top of the leaderboard, as we are in competitionwith local franchises.❖ Supervised new employees and instructed them on how to give excellentcustomer service, maintain the restaurant clean, and perform the dailyfunctions of a crew member, while resolving any customer complaints in acomposed manner.

Volunteer Experience
Vice Chancellor, Cathy Koshland’s Student Advisory Council onUndergraduate Education, Berkeley, CA— Student AdvisorSeptember 2019 - March 2020 ❖ Analyzed the student portal system on a weekly basis, advising the CalCentral/Student Information Systems (SIS) team on ways that the studentportal could be improved.❖ Improved Cal Central by making recommendations for a simplified classschedule that detailed intricacies such as the day, time, and location ofthe lecture.❖ Advocated for a more standardized enrollment process that allows studentsto focus solely on enrollment, rather than navigating through differentBerkeley websites that had contradicting information on reserved seats aswell as the waitlist options. 241
Education
University of California, Berkeley — Berkeley, CA— Bachelor ofArts in Political Science; emphasis in American Politics &Comparative PoliticsAugust 2019 - May 2021 Orange Coast College — Costa Mesa, CA— Associatein Arts forTransfer in Political Science Associate in Arts in Liberal ArtsAugust 2016 - May 2019 242
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Respondent skipped this question
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Parks, Arts and Community Services Commission
(Districts 3)
,
Housing & Public Service Grants Committee,
Cultural Arts Committee
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

Homeless issue in Costa Mesa needs advocacy, innovative solutions to work with those already being implemented.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? Poetry Workshops for kids and adults, homeless as well.

Q5
Optional Resume:

Respondent skipped this question
#5#5

COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Monday, February 07, 2022 5:36:36 AMMonday, February 07, 2022 5:36:36 AM Last Modified:Last Modified: Monday, February 07, 2022 5:43:04 AMMonday, February 07, 2022 5:43:04 AM Time Spent:Time Spent: 00:06:2800:06:28
IP Address:IP Address: 172.58.139.173172.58.139.173

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243
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Lisa Buchanan
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Currently serving. Would like to continue doing so.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? Youth services and community outreach.

Q5
Optional Resume:

Respondent skipped this question
#8#8

COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Thursday, February 10, 2022 10:50:42 AMThursday, February 10, 2022 10:50:42 AM Last Modified:Last Modified: Thursday, February 10, 2022 1:32:56 PMThursday, February 10, 2022 1:32:56 PM Time Spent:Time Spent: 02:42:1402:42:14
IP Address:IP Address: 108.80.22.90108.80.22.90

Page 1 ends

244
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Jennifer Vavra
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Parks, Arts and Community Services Commission
(Districts 3)
,
Housing & Public Service Grants Committee,
Bikeway and Walkability Committee
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

I have been serving already on the HPSG Committee for the past year. Recently I have also become involved with Project Hope Alliance and am hoping to become involved with more of the associated community organizations.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? I believe in the Strong Towns movement and would like to be involved in any project that systematically strengthens the fabric of our community. I am interested in perpetuating the sense of "place" that Costa Mesa uniquely embodies today in Southern California.

Q5
Optional Resume:

Jenny Vavra - Resume Draft 4.docx (14.8KB)
#23#23

COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Monday, February 28, 2022 10:17:28 PMMonday, February 28, 2022 10:17:28 PM Last Modified:Last Modified: Monday, February 28, 2022 10:25:17 PMMonday, February 28, 2022 10:25:17 PM Time Spent:Time Spent: 00:07:4900:07:49
IP Address:IP Address: 104.129.199.62104.129.199.62

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245

Jenny Vavra
462 Costa Mesa Street - Costa Mesa, CA 92627
312-519-2206 - [email protected] - linkedin.com/in/jennyvavra

GENERAL MANAGER
Executive Leadership - Operations Management - Sales Strategy - Market Evaluation & Strategic Positioning Operational Efficiencies - Financial Oversight - Process Optimization - People Management & Coaching Senior-level executive with over fifteen years of success. Maximizes cost savings and improves operational functions by creating analytics tools, streamlining processes, and delivering global automation and innovation. Achieves optimal business performance excellence by monitoring KPIs, leveraging supporting resources, and establishing results-focused objectives and timetables. Consistently delivers successful outcomes during times of uncertainty and within the most challenging environments.

Serves as a trusted advisor and strategist to executives, management teams, organizational partners, and relevant staff. Inspires the identification of hidden opportunities and the development of innovative solutions by collaborating with key stakeholders. Transforms underperforming individuals and groups into dedicated teams driven to achieve aggressive goals and objectives. Competencies include:
- Systematic Thinking - Operational Optimization
- Eliminating Organizational Silos - Innovation & Change Management - Executive Presentations - Strategic Planning & Sales Structure - Project Management & Implementation - Product Line Operationalization

CAREER SYNOPSIS
Equinix, Redwood City, CA 2013-present
The world’s digital infrastructure company.

SENIOR DIRECTOR, AMERICAS OPERATIONS ENABLEMENT (2019-present) Reporting to the Vice President of Global Operations Enablement, leads operations enablement activities with a team of 30 associates across five functions. Drives global automation and process optimization efforts. Manages a $4 million annual operating budget and provides recommendations for $800 million global operations budget. ▪ Increased operational efficiencies and improved customer experience by simplifying and globalizing operations processes across 230 data centers and 3,000 employees.
▪ Reduced cage cleanup cycle time to 20 days from 180+ days and by automating and targeting notification process at 36 sites with roll out to ~200 additional sites planned by mid-2022.
▪ Improved cycle time by 10% and reduced kickback of disconnect orders to customers by 80% by evaluating risk and customer impact to streamline process. Piloted at five sites to prove efficacy and before rolling out change to entire 240 site portfolio. ▪ Decreased cycle time for custom cage restrictions to two weeks from 6-9 months, standardizing and automating execution against standard options. Established a twice monthly review board to review and approve/reject truly custom security requests. ▪ Cut average site audit preparation and review time to less than two hours from over eight hours, working with Care and Compliance teams to standardize and simplify upstream request and communication practices, and switching to remote fulfillment. ▪ Re-structured a team of 60 reactive operations support specialists into dedicated functions landed in appropriate organizations. With remaining 30 team members stood up a process and system transformation team that runs 30-40 transformation projects with supporting analytics and measurement.
▪ Improved average time for documentation change request to implementation from 60 days to two weeks with the launch of an operations knowledge base and governance team responsible for documentation across the global 6,000 person operations organization.
▪ Driving key initiatives including: workforce dashboards and optimization projects to achieve 5% annual improvement against $800 million annual budget; development and rollout of global availability calendaring to allow customer scheduling of services; delivery of Next Generation Service Management to improve customer communication during incidents and outages.

SENIOR DIRECTOR, AMERICAS SALES OPS (2016-2019)
Oversaw a regional team of 110 members across strategy and planning, reporting and analytics, compensation, sales support, transaction support, and bid management, leading the team through organizational transitions, regional restructures, and global alignments. Guided creation of sales support tasks and process improvements. Reported to VP of Global Sales Operations, managing a $7 million budget. 246
Jenny Vavra 312-519-2206

▪ Supported growth from $37 million to $47 million recurring revenue bookings, and 160 to 240 headcount while reorganizing the sales team into acquisition and retention territories. Stood up planning and tracking during evolution to multi-Channel organization.

Established a sales support function and team, and managed bid management, quote support, and order management functions. ▪ President’s Club Winner in 2017 and 2019
▪ Selected for Archimedes Leadership program in 2017
DIRECTOR, AMERICAS SALES PLANNING (2013-2016)
Managed territory definition and quota setting for the ~200-person Americas sales and sales engineering teams. ▪ Delivered logically consistent territory definitions, account alignment to sales patches, and quotas. Developed and socialized algorithm for quota setting based on historical account performance. Advised leaders on account allocation and quota developments. ▪ Eliminated inefficient spreadsheet-driven process by devising the quota-setting model in Anaplan. Implementation was subsequently scaled from Americas region to Global sales.

Hewlett Packard, Palo Alto, CA 2010-2012
An American multinational information technology company with over 53,000 employees globally.

SENIOR MANAGER, CORPORATE STRATEGY
Managed work streams for executive transformation and optimization initiatives via ad hoc teams. Reported to Director of Corporate Strategy.
▪ Crafted five-year strategic plan for Enterprise Services, a $26 billion business unit. Analyzed capabilities, identified operational gaps, and developed plans for achieving expansion targets.
▪ Developed business case for support services organization, recommending organization design, projected cost and estimated impact on product and support capabilities.

Bridge Strategy Group, Chicago, IL 2007-2010
A management consultancy with practices in utilities, technology, and insurance.

SENIOR CONSULTANT
Provided analytics, executive messaging development, and strategic research supporting technology and public utility clientele. On-site, project-based assignments supporting strategy and transformation initiatives at client companies. Reported to a Principal Consultant. ▪ Guided long-term planning for a $6 billion semiconductor manufacturer. Built analytical model predicting adoption timing of chip geometry used by Corporate Strategy for 3-4 years after engagement end. ▪ Streamlined configurations and options for a $200 million RV manufacturer. Evaluated sales and profit records to recommend options to keep and options to remove. Projected profitability impact. ▪ Project management for a $1.7 billion acquisition of a Midwestern electric utility. Coordinated with work stream leads to communicate status, escalate blockers and issues, and adjust project timelines.

EARLY EXPERIENCE AS A LEAD ENGINEER FOR HARRIS RF COMMUNICATIONS & SUMMER INTERN AT THE ARGONNE NATIONAL LABORATORY.

EDUCATION, CERTIFICATIONS, & TECHNICAL PROFICIENCIES

The University of Chicago, Booth School of Business
Master of Business Administration in Strategy and Innovation Gary S. Becker Distinguished Fellow
Columbia Engineering
Bachelor of Science in Electrical Engineering
Product Development Management Association, New Product Development Process Certification Zoom, Skype/Teams, Asana, Google Suite, MS Office Suite, SharePoint, Anaplan, WorkDay, Salesforce.com, PowerBI

COMMUNITY INVOLVEMENT
City of Costa Mesa, Housing and Public Services Grant Committee Member 247
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Colin Paterson
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Q5
Optional Resume:

Respondent skipped this question
#28#28

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248
ATTACHMENT 9
249
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Leslie Chaney-Eames
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

Mobile Home Park Advisory Committee
Q3
Indicate why you wish to serve on this Committee/Commission. Provide any experience or qualifications you may possess that you think would be beneficial to this Committee/Commission. A resume (optional) may be attached.

I have lived in Playport mobile home park in Costa Mesa for the past 10 years. During this time I have served on the Costa Mesa Mobile Home Coalition, the Costa Mesa Advisory Committee, and served ongoing on my parks H.O.A. I would be passionate about working on the mobile home advisoy committee because I would be given the opportunity to influence the strategic direction, alongside some of the most passionate community and city council members in Costa Mesa to grow and/or focus the vision of what we can do in our community to make a stronger impact for the moble home community.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? Manufactured housing communities can provide a cost-effective way for people with limited resources to prolong the period of time they can comfortably and independently remain in their communities. The strength of this option comes from an environment that enables residents to use their own human assets to help themselves and each other. Its stability can be strengthened by government protections such as Conversion orders and zoning issues.

Q5
Optional Resume:

Respondent skipped this question
#21#21

COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Saturday, February 26, 2022 4:30:26 AMSaturday, February 26, 2022 4:30:26 AM Last Modified:Last Modified: Saturday, February 26, 2022 4:37:57 AMSaturday, February 26, 2022 4:37:57 AM Time Spent:Time Spent: 00:07:3100:07:31
IP Address:IP Address: 45.20.252.11545.20.252.115

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250
City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

TONY DOUGHER
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

I have served on this committee for 2 years now and in that time we have had a total of 3 meetings. This committee is supposed to meet 4 times a year. which means I and all of my fellow commissioners have not been able to meet and discuss any of our issues, on ether side of said issues. I believe I should be chosen to serve again because of the simple fact none of us has actually had a chance to serve the Mobile Home community since the inception of the advisory committee.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? There are a whole host of topics and issues to be discussed and presented to city staff. For instance Mobile Home park owners selling parks and not giving residents any notice of intention to sell. There are proposals for zoning and conversion orders already entered into record for review of city staff and we have not reconvened to discus these proposals since a Zoom meeting in June 2021. Of which the minutes and or any findings been posted on the committee page on the city website. 3 pressing issues I am concerned about...

Q5
Optional Resume:

Respondent skipped this question
#20#20

COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Friday, February 25, 2022 1:36:57 PMFriday, February 25, 2022 1:36:57 PM Last Modified:Last Modified: Friday, February 25, 2022 2:32:06 PMFriday, February 25, 2022 2:32:06 PM Time Spent:Time Spent: 00:55:0900:55:09
IP Address:IP Address: 192.109.205.77192.109.205.77

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City of Costa Mesa Application for Committee/Commission Appointment 1 / 2
Q1
Full Name:

Vickie M. Talley
Q2
Indicate the name of the Committee/Commission you are
interested in serving on:

I was appointed to the committee and unanimously elected as the Chair by the committee at the only meeting that was held since my appointment. After one meeting, my term is now expiring. I respectfully request to be reappointed to continue my service on the committee and as Chair of the group.

I have extensive experience in the manufactured housing industry. As a child my family lived in a mobile home park. Forty years ago I began serving as the Executive Director of the Manufactured Housing Educational Trust, which has provided me with a broad range of experience and knowledge about mobile home park communities. I bring valuable resources to the committee that are focused on solutions that are win-win for both mobile home park residents and the owners of the parks.

Q4
As a Committee/Commission member, what ideas or projects are of interest to you? On this committee, I believe the most important thing is to have open, honest communication. I am committed to listening, communicating, and am open to responsible solutions and education on issues that face both mobile home owners and the owners of the communities where they live.

Q5
Optional Resume:

Respondent skipped this question
#36#36

COMPLETECOMPLETE
Collector:Collector: Web Link 1 Web Link 1 (Web Link)(Web Link) Started:Started: Thursday, March 03, 2022 12:48:28 PMThursday, March 03, 2022 12:48:28 PM Last Modified:Last Modified: Thursday, March 03, 2022 1:08:28 PMThursday, March 03, 2022 1:08:28 PM Time Spent:Time Spent: 00:20:0000:20:00
IP Address:IP Address: 174.67.225.156174.67.225.156

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Costa Mesa City CouncilApril 5, 2022

Costa Mesa City Council
April 5, 2022