Dinuba City Council
October 22, 2024

Tuesday, October 22, 2024 / 5:00 PM / City Hall / 405 East El Monte Way, Dinuba District 1
Rachel NerioGuerrero
Vice Mayor
District 2
Maribel Reynosa
Mayor
District 3
Benjamin Prado
Council Member
District 4
Kuldip Thusu
Council Member
District 5
Linda Launer
Council Member
All attendees are advised that electronic devices should be placed on silent upon entering the Council Chambers.

The City Council will take action on all items listed on the agenda.

1. Work Session - 5:00 PM

1.1. Dinuba Chamber of Commerce Annual Report (DJ)

1.2. Authorization to Enter into Contract Negotiations for Discarded Materials Management Services (GA)

2. OPENING CEREMONIES

2.1. Welcome and Call to Order

2.2. Invocation

2.3. Pledge of Allegiance

3. AGENDA CHANGES OR DELETIONS
To better accommodate members of the public or convenience in the order of presentation, items on the agenda may not be presented or acted upon in the order listed. Additions to Agenda may be added only pursuant to California Government Code section 54954.2(b).

4. NEW EMPLOYEES AND PROMOTIONS

4.1. Introduction and Oath of Office for Police Officer Shawn Campbell (AI)

4.2. Introduction and Oath of Office for Police Officer Rogelio Diaz (AI)

4.3. Introduction of Public Safety Dispatcher Josiah Landeros (AI)

5. REQUEST TO ADDRESS COUNCIL
This portion of the meeting is reserved for any person who would like to address the Council on any item that is not on the agenda. Please be advised that State law does not allow the City Council to discuss or take any action on any issue not on the agenda. The City Council may direct staff to follow up on such item(s). Speakers are limited to three (3) minutes. If there is any person wishing to address the City Council at this time please approach the podium and state your name and nature of the request.

6. CONSENT CALENDAR
Matters listed under the Consent Calendar are considered routine and will be enacted by one motion and one vote. There will be no separate discussion of these items. If discussion is desired, a member of the audience or a Council Member may request an item be removed from the Consent Calendar and it will be considered separately.

6.1. SUBJECT
Approval of City Council Meeting Minutes (MA)
a

RECOMMENDATION
Council to review and approve the City Council meeting minutes of October 8, 2024 as presented
a

6.2. SUBJECT
Request for Excused Absence Council Member Kuldip Thusu (MA) a

RECOMMENDATION
Council to excuse the absence of Council Member Kuldip Thusu from the City Council meeting of October 8, 2024.
a

6.3. SUBJECT
Request for Sponsorship for the Dinuba Chamber of Commerce Car Show, Chili Cook Off and Concert on November 9, 2024 (MA) a

RECOMMENDATION
Council to approve sponsorship in the amount of $7,000 for the Dinuba Chamber of Commerce Car Show, Chili Cook Off and Concert on November 9, 2024. a

6.4. SUBJECT
Resolution No. 2024-69 Authorization to Enter into Lease Agreement for Acquisition of New Golf, Utility Carts and a Greens Mower for Ridge Creek Golf Course (KS)
a

RECOMMENDATION
Council to adopt Resolution No. 2024-69 approving a 48-month Lease Agreements with PNC Equipment Financing for (75) new golf carts and (6) new utility carts and a greens mower for use by Ridge Creek Golf Course and authorize the Administrative Services Director to execute all necessary documents.
a

6.5. SUBJECT
Ordinance No. 2024-05 Second Reading and Adoption - City Council Members Compensation (DJ)
a

RECOMMENDATION
Council to conduct the second reading, waive reading in full, and adopt Ordinance No. 2024-05 amending Dinuba Municipal Code Section 2.04.050 setting City Council compensation at $500 per month consistent with state law (SB 329). a

6.6. SUBJECT
Co-sponsorship Request from Valley Legends Athletics Corp. (SH) a

RECOMMENDATION
Council to consider waiving field rental fees for the Valley Legends Athletics Corp. Baseball Club.
a

6.7. SUBJECT
Resolution No. 2024-82, Authorization to Purchase Real Property (APN:
018-011-006) (DJ)
a

RECOMMENDATION
Council to adopt Resolution No. 2024-82 authorizing the purchase real property located at 990 East El Monte Way (APN: 018-011-006)
a

6.8. SUBJECT
Resolution No. 2024-83 Amending and Adopting the Purchasing Policy (KS)
a

RECOMMENDATION
Council approve amendment to the City’s Purchasing Policy to include equipment lease procedures.
a

6.9. SUBJECT
22nd Annual Veterans Dinner Sponsorship (MA)
a

RECOMMENDATION
Council to approve sponsorship in the amount of $500 for the 22nd Annual Veterans Dinner to be held on October 30, 2024 at the Orosi Memorial Hall. a

7. WARRANT REGISTER

7.1. SUBJECT
Warrant Register October 11 & 18, 2024 (KS)
a

RECOMMENDATION
Council to review and approve the Warrant Register as presented. a

8. PUBLIC HEARING

8.1. SUBJECT
Continued Public Hearing on Communitywide Zone Changes (KSch) a

RECOMMENDATION

1. Adopt Resolution No. 2024-67 (Attachment “A”) amending the General Plan Land Use Map for Case #20 from "Public-Semi-Public" to "Professional Office."

2. Introduce and conduct the first reading, waive reading in full, of Ordinance No. 2024-04 (Attachment “B”) amending the City of Dinuba Zoning Map as shown in Exhibit “A” and listed in Exhibit “B”.
a

9. DEPARTMENT REPORTS

9.1. SUBJECT
Review of Outside Agency Boards and Committees Appointments (MA) a

RECOMMENDATION
Council to review current outside committee assignments and adjust appointments as necessary.
a

10. MAYOR/COUNCIL REPORTS

11. CITY MANAGER COMMUNICATIONS

12. CITY STAFF COMMUNICATIONS

13. ADJOURNMENT
This agenda was posted at least 72 hours prior to the regular meeting per GC Section 54954.2(a). A Citizens' Packet regarding this meeting is available at the City Clerk's Office located at City Hall, 405 East El Monte Way, Dinuba CA 93618.

In compliance with the Americans with Disabilities Act, if special assistance is needed to participate in the meeting, please contact the City Clerk's Office at 559-591-5900. Please provide at least 48 hours notification prior to the meeting to allow staff to make reasonable arrangements. (28 CFR 35.102-35.104 ADA Title II)
559.591.5900 / FAX 559.591.5902 . e-mail address: [email protected]. www.dinuba.org City Council Staff Report
Department: CITY MANAGER'S OFFICE October 22, 2024
To: Mayor and City Council
From: Daniel James, Assistant City Manager
Subject: Dinuba Chamber of Commerce Annual Report (DJ)

RECOMMENDATION
Council to receive annual activities report from Dinuba Chamber of Commerce CEO, Heathe Jones.

EXECUTIVE SUMMARY
The Dinuba Chamber of Commerce provides an annual report to City Council on organizational changes, a fiscal health report, and planned community activities and events.

OUTSTANDING ISSUES
None.

DISCUSSION
None.

FISCAL IMPACT
None.

PUBLIC HEARING
None required.

ATTACHMENTS:

Description
Dinuba Chamber Report
Dinuba Chamber of
Commerce
2023-2024 Fiscal Overview
President/CEO Heathe Jones [email protected]
Dinuba City Contribution Report
Prepared by Heathe Jones, President/CEO Dinuba Chamber of Commerce Introduction
The Dinuba Chamber of Commerce is pleased to present this report, which outlines how the City of Dinuba’s contribution of $74,186.16 has been allocated during the fiscal year.

These funds were critical in supporting major community events, leadership initiatives, and operational activities that align with the Chamber’s mission of fostering economic growth and enhancing the quality of life in Dinuba.

This report provides a comprehensive breakdown of how the funds were used to support city services such as police, fire, and public works for key community events including the Raisin Day Festival, Cinco de Mayo Festival, Women Empowerment, Miss Dinuba Pageant, and the Chamber Golf Tournament. These funds helped ensure the safe and smooth operation of major community events and programs through essential city services.

Summary of City Services Funded
The following is a breakdown of the major city services fees covering police, fire, parks, public works and Golf Course Expenses related to Dinuba Chamber community events:

Service Total Cost
Police Department $23,785.34
Fire Department $1,220.00
Parks and Public Works $8,950.75
Golf Tournament (FacilityFee) $2,128.07
Total for City Services $36,084.16
Detailed Breakdown of City Contributions
Event/Program Expense Item Contribution $
Publicity, Entertainment, Security, Portable
Toilets, Public Works, Police, Fire Dept.
31,433.08
Dinuba Chamber of
Commerce
2023-2024 Fiscal Overview
President/CEO Heathe Jones [email protected]
Raisin Day
Festival
Cinco de Mayo
Festival
Parks, Police, Security, Portable Toilets,
Entertainment, Fire Dept.
36,199.52
Women
Empowerment
Event
Event Costs 942.32
Miss Dinuba
Pageant
Decorations, Judges, Facility, Entertainment,
Fashion Show
3,483.17
Chamber Golf
Tournament
Facility Fee 2,128.07
Total $74,186.16
Conclusion
The City of Dinuba’s contribution has been vital in supporting a wide array of community events and programs. These funds allowed the Dinuba Chamber of Commerce to collaborate with the city to organize safe, well-executed events that promote community spirit and local business growth. We appreciate the City Council’s continued support and look forward to working together to enhance the community’s quality of life through future partnerships.

New Partnerships and Initiatives for 2024
The Dinuba Chamber of Commerce continues to expand its services, partnerships, and event offerings to better support local businesses and community leadership. Below are key developments for the coming year:

Dinuba Chamber of
Commerce
2023-2024 Fiscal Overview
President/CEO Heathe Jones [email protected]

1. Partnership with Mid Valley Times
Overview: The Chamber has partnered with the Mid Valley Times to provide enhanced visibility and communication for its members. This partnership strengthens the Chamber’s communication efforts and helps promote local business news and events.

Details:
o Free Subscription: Every Chamber business member will receive a free copy of the newspaper.
o Advertising Credits: The Chamber will receive advertising credits, allowing it to feature news and local businesses in the paper.
o Annual Community Guide to be published in February and will feature award winners from our annual awards banquet among other relatable news.

2. Launch of a New Website and Branding
Overview: The Chamber has launched a new website and updated its branding to better reflect its mission of supporting businesses and fostering leadership.

Features:
o A user-friendly website that provides easy access to event calendars, member resources, and Chamber updates.
o New branding that emphasizes professionalism, business advocacy, and community leadership.
o Allow for a community calendar with several editors

3. Introduction of the State of the Community Event
Overview: New for 2024, the Chamber will host a State of the Community Event that brings together business leaders, city officials, and community members.

Purpose:
o Economic and Community Updates: This event will serve as a platform for the city’s leadership to share important updates on economic developments, community programs, and future projects.
o Business and Civic Engagement: It will provide an opportunity for local businesses to learn about upcoming city initiatives and discover collaboration opportunities.

Dinuba Chamber of
Commerce
2023-2024 Fiscal Overview
President/CEO Heathe Jones [email protected]

4. Year-Long Calendar of Events
Overview: The Chamber has developed a comprehensive year-long event calendar designed to engage the business community and support leadership development. Provide consistent opportunities for businesses to connect with the community and contribute to local growth.
• Events Include:
o Raisin Day Festival: A celebration that promotes business engagement and local pride.
o Cinco de Mayo Pageant and Festival: A key cultural event with strong business involvement.
o Women Empowerment Event: Focused on leadership and professional development for women in the community.
o Miss Dinuba Pageant and Youth Leadership Programs: Continuing to cultivate youth leadership.
o Car Show Relocation: Moving the Car Show back downtown to support the city’s Downtown Revitalization Initiative (DRI).
o Annual Banquet with Chamber Community Awards
o State of the Community Breakfast
o Dinuba Earth Day Golf Tournament
o Monthly GAC Meetings with Quarterly Regional Partner Opportunities Dinuba Chamber of
Commerce
2023-2024 Fiscal Overview
President/CEO Heathe Jones [email protected]
City Council Report on Raisin Day Festival 2023
Prepared by: Dinuba Chamber of Commerce
Event Date: September 21-24th 2023
The Raisin Day Festival is one of Dinuba’s key annual community events, attracting residents and visitors, while providing significant opportunities for local businesses and vendors.

Total Income Summary
• Total Actual Income: $73,413.00
• Total Budgeted Income: $82,159.00
• Carnival Ticket Sales:

Carnival sales were $5,185.00 below expectations. This may be due to lower-thananticipated attendance or ticket sales, which should be analyzed further for future improvements in marketing or pricing strategies.
• Food Space and Craft Space Rentals:

Food Space Rentals exceeded the budget by $2,300.00, indicating strong vendor participation.
• Craft Space Rentals also outperformed projections by $1,150.00, reflecting demand from local artisans and small businesses.

Total Expenses Overview
• Actual Total: $43,570.15
• Budgeted Total: $43,965.77
• Variance: -$395.62 (Under budget)
Dinuba Chamber of
Commerce
2023-2024 Fiscal Overview
President/CEO Heathe Jones [email protected]
City Council Report on Raisin Day Festival 2024
Prepared by: Dinuba Chamber of Commerce
Event Date: September 26-29th 2024
The Raisin Day Festival is one of Dinuba’s key annual community events, attracting residents and visitors, while providing significant opportunities for local businesses and vendors. This report is not intended to be a complete account as the event finances are not closed out.

Raisin Day Festival Initial Income Summary (2024)
Income Category Actual Income
413.090 · Raisin Day Sponsor 3,500.00
413.100 · Raisin Day Food Space Rentals 11,925.00
413.200 · Raisin Day Carnival Ticket Sales 47,000.00
413.300 · Raisin Day Parade Entries 320.00
413.500 · Raisin Day Craft Space Rentals 4,0000
413.550 · Merchant Row 240.00
413.600 · Raisin Day T-Shirt 250.00
413.800 · Tulare County Health Certificate 1,577.00
413.850 · Fire Inspection Fee 680.00
413.880 · Raisin Day Insurance 975.00
Important Noted Trends:
• Ticket Sales for Carnival were down around 15%
• Our Insurance Cost were down 40% from 2023
• According to Placer.ai this event had 25,000 visitors with the most visitors on Saturday and Sunday
City Council Staff Report
Department: PUBLIC WORKS October 22, 2024
To: Mayor and City Council
From: George Avila, Public Works Director
Subject:

Authorization to Enter into Contract Negotiations for Discarded Materials Management Services (GA)

RECOMMENDATION

1. Council to receive report and select preferred hauler to provide discarded materials management services to the City of Dinuba; and,

2. Council to authorize City staff to negotiate the terms of the franchise agreement with the selected hauler and present final agreement to the City Council for approval.

EXECUTIVE SUMMARY
The City released a Request for Proposals (RFP) in June of this year soliciting proposals from private haulers to provide discarded materials management services.

The current contract with Pena’s Disposal expires on June 30, 2025. A total of four (4) proposals were received by the August 9, 2024 deadline. The City established a six-person committee to evaluate, score and rank the proposals. The Committee subsequently interviewed and toured the top two (2) companies – Pena’s Disposal and Mid Valley Disposal. The review committee (5/1), gave Mid Valley Disposal the highest overall score.

OUTSTANDING ISSUES
None.

DISCUSSION
The City of Dinuba utilizes an exclusive franchise agreement for the collection and processing of trash, recyclables, and organic wastes. For the past 40+ years this service has been provided by Pena’s Disposal. Pena’s Disposal is currently operating under a franchise agreement that is set to expire on June 30, 2025.

During the term of the current franchise agreement the State of California passed a number of substantial regulations governing solid waste management, including:
mandatory commercial recycling (AB 341 in 2012), mandatory commercial organic waste recycling (AB 1826 in 2016), and mandatory organic waste recycling (SB 1383 in 2022) along with mandatory education and reporting and requirements.

None of these new state mandates are included in the current franchise agreement with Pena’s. In lieu of negotiating a new contract with Pena’s Disposal, the City Council decided to prepare and release a Request for Proposals for discarded materials management services to ensure that all new state commercial and residential recycling mandates are included in a new franchise agreement. The City subsequently retained CityGreen Consulting, LLC to assist in the development of the RFP and the process of selecting the proposer that best met the City’s needs and all state mandates. CityGreen Consulting provided similar services to the City of Reedley (2021) and the City of Selma (2023) and were highly recommended by these area jurisdictions.

The RFP documents, attached herein as Attachment 'A', developed clearly established equipment, service, State-compliance and collection requirements; listed formatting and proposal submission requirements, provided information on existing franchise service and compliance levels, and shared the areas a City-appointed review committee would be using to make its recommendation to the City Council.

The RFP was released on June 21, 2024 with a submittal deadline of August 9, 2024.

The RFP was posted on the City’s website, and electronic versions were emailed to all haulers providing franchise service in the area. Five (5) firms attended the mandatory pre-proposal meeting held on June 28, 2024 with four (4) firms ultimately submitting proposals.

COMMITTEE REVIEW PROCESS
A six (6) person review committee was formed, which consisted of a City Council member, the Assistant City Manager, the Public Works Director, Public Works Superintendent and Finance staff. The review committee was provided the RFP documents to review, met twice with CityGreen Consulting, LLC to discuss the proposal review process. At the second meeting all 14 evaluation and selection criteria points were discussed in detail. The review committee then selected similar criteria to combine and set the following scoring values for each combined area of review prior to the submission of any proposals:

Documents (5 points)
Document Organization & Completeness
Compliance (25 points)
SB 1383 Compliance Assistance
Other Resources & Equipment
Guaranteed Organic Waste Capacity
Management (15 points)
Project Team & Resumes
Related Experience & Capabilities
References
Service (20 points)
Safety and Customer Service
Financials (5 points)
Financial Ability to Perform
Exceptions (5 points)
Exceptions
Operations (25 points)
Operation
Value Added Services/Programs/Support
Local Commitment
Rates (100 points)
Proposed Rates
Interview (25 points)
In-person interview and tour of hauler’s facility
A third review committee meeting was held on August 23rd, after the proposals were provided to each member, and tips for how to generally perform the review process were provided by CityGreen Consulting. In the process of reviewing the proposals, issues were found with the pricing component submissions. To resolve these issues and confirm that proposed rates were accurate and all-inclusive (as required by the RFP) an addendum was issued that required all proposers to list their pricing on a City-developed form. Once this was done, and all pricing confirmed, the review committee was able to complete their initial review and a fourth meeting was scheduled for August 27th.

At this fourth meeting questions and concerns about the proposals were discussed.

Each member presented who they believed should remain in consideration and reasoning and ranking of the proposals. Ultimately this process determined that two (2) of the proposals (Pena’s Disposal and Mid Valley Disposal; attached herein as Attachment 'B' and 'C') had distanced themselves from the others.

While Waste Management clearly demonstrated their ability to meet RFP requirements, their residential and commercial service pricing was the highest, thus they were eliminated from consideration by the committee.

Caglia Environmental submitted the lowest residential pricing. However, their commercial pricing was the second highest and the number and amount of additional fees proposed (including overage and contamination charges) raised concerns among the committee. The committee also noted no details on the organics facility to be used to process and compost the City’s organic waste, nor did they provide the organic waste capacity guarantee in their proposal, that is required by SB 1383.

Finally, Caglia Environmental was the only firm to propose charging for downtown container service. These were the primary reasons they were not one of top two selections.

As part of the review and scoring process, the committee conducted separate interviews and site visits with Pena’s Disposal and Mid Valley Disposal. The Committee met one final time on September 30, 2024 to review and discuss scores.

Based on the final scoring, Mid Valley Disposal received the highest average score of 206 out of 225. Pena’s Disposal received an average score of 197 out of 225.

Below is a summary of key areas evaluated by the committee:

Category Pena’s Disposal Mid-Valley Disposal
Proposed Rates: $22.28 monthly residential
rate; and a range of
$24.98 to $112.50 for
commercial and $72.00 to
$337.50 for industrial
customers depending on
container size and
frequency of pickup.
$25.90 monthly
residential rate; and a
range of $21.00 to
$148.00 for commercial
and $125.00 to $325.00
for industrial customers
depending on container
size and frequency of
pickup.

Rate Lock: 2 year lock on rate
increase
No rate lock
Trucks: Continue to use current
fleet of used trucks & plan
on buying one new or
used truck every year
Provide all new CNG
trucks at the start of
service
Containers: Replacing containers in
service with new
containers over 10 years
Purchase all new
containers at the start of
service
Material Recovery
Facility:

Owns and operates MRF
that relies on more labor
to separate recyclables
Owns & operates stateof-the art MRF that
automatically separates
recyclables
Organics Composting: Contracts with third-party
(Kochergen) to provide
organics composting
Owns & operates stateof-the-art organics
composting on site
Management: Experienced team; very
familiar with the Dinuba
community and it's unique
Strong management team
& experience. Active
franchise contracts with
character. 16 local jurisdictions.

State Reporting: Will ensure City gains
necessary compliance.

Full-time
organics/recycling
coordinator
Customer Service &
Compliance:

Commit to adding a
customers service
representative at their
Dinuba recycling center.

Commit to a customer’s
service representative 2
days per week in Dinuba
Local Company: Dinuba-based, familyowned and operated
company
Kerman-based, familyowned and operated
company
Service Add-Ons: 2 collection events, 2
bulky item collections for
seniors & 1 drop off
voucher for multi-family
2 collection events, 3
bulky item collections for
all residential customers,
dedicated customer
service representative in
Dinuba
Community Involvement: Salvador Pena
scholarship, participation
in local service clubs
Proposing 2 annual
$2,500 scholarships,
community donations
upon request
Franchise Fee: 10% franchise fee 10% franchise fee
Jobs: Pena’s employs from
Dinuba and the
surrounding areas
Mid Valley committed to
hiring existing Pena’s
employees and hire
locally
Insurance: $1 million single and $2
million aggregate
coverage (General
Liability & Pollution)
$4 million single and $10
million aggregate
coverage (General
Liability & Pollution)
Trucks: Mid-Valley Disposal guarantees to provide all new CNG trucks at start of service. This would be a significant investment by Mid Valley Disposal.

Pena’s Disposal alluded to purchasing used trucks of 2017 or newer.

Containers: Mid Valley Disposal is proposing to purchase all new collection containers at the start of service. Pena’s Disposal committed to replacing all containers in service over the next 10 years.

Material Recovery Facility: Mid Valley Disposal has a state-of-the art material recovery facility that automatically separates recyclables. Pena’s Disposal has an older version material recovery facility that relies on more labor to separate recyclables.

Organics Composting: Mid Valley Disposal owns and operates their own large- scale composting facility at their headquarters in Kerman, CA. Pena’s Disposal relies on a third-party for composting organic waste (Kochergen). While Pena’s Disposal has a long working relationship with this firm, Pena’s ultimately does not control the cost of using that facility.

Management: Both Mid-Valley Disposal and Pena’s Disposal demonstrated solid management capabilities. Mid Valley currently provides waste disposal services to over 30 cities, including counties and school districts. Mid-Valley Disposal clearly has the capacity and experience to provide waste management services. SB 1383 program experience was demonstrated by both, however Mid-Valley Disposal showed successful and complete compliance achievement for multiple jurisdictions. Mid Valley Disposal also committed to assigning an SB 1383 specialist to the City of Dinuba’s account, should they be selected. This individual was interviewed by the committee and demonstrated a vast understanding of State organics laws.

Customer Service & Compliance: Both Pena's and Mid Valley are proposing to have a dedicated staff person in Dinuba on a limited basis. This person will assist city staff with customer service, outreach, and reporting functions. They will also will relieve the burden on the city from having to deal with customer questions or concerns.

Local Company: Both Pena’s Disposal and Mid Valley Disposal are locally owned, family operated business. Pena’s Disposal is a located approximately five (5) miles from Dinuba. The company has a long history providing solid waste services to the community of Dinuba. Pena’s is very familiar with the Dinuba community. Pena also employs residents from Dinuba and surrounding areas. Mid Valley Disposal is based in Kerman, CA with facilities in Fresno and Kingsburg. Mid Valley would be new to the community. The company has pledged to hire local residents and retain as many of Pena’s employees as possible if selected.

Service Add-Ons: “Operations” also included value added services/programs/support and local commitment. The committee offered opposing views of the two haulers in this category. One reviewer pointed out that Pena’s showed a stronger capability because they own and operate nearby facility and have a long term history of supporting local organizations, as well as the Salvador Pena scholarship and the charity golf tournament. Mid Valley proposed two (2) $2,500 scholarships annually and having staff onsite in the City two days per-week. Mid Valley Disposal also proposed 3 free bulky item collections for all residents (Pena’s offered 2 bulky item collections to seniors and 1-item drop-off vouchers for multi-family residents), in addition to the two fee collection events both firms offered. Again, Mid Valley Disposal is proposing to purchase all new trucks as part of the franchise agreement while Pena’s Disposal alluded to purchasing used trucks.

Franchise Payment: Both companies are proposing a franchise fee of 10% to provide exclusive solid waste services to the City of Dinuba. A ten percent franchise fee is typical, although the fee can be lower or higher.

Rates (See Attachment 'D'): Pena’s Disposal proposed the lowest residential and overall rate when compared to Mid Valley’s proposed rate. Pena’s Disposal received top marks from the selection committee in the proposed rate category.

Pena’s Disposal had a clear advantage in this category. Although Mid-Valley was less expensive for standard commercial cart service and had lower “overage” and “contamination” fees, Pena’s Disposal was also less costly for overall commercial bin service and had the lowest overall proposed rate for all combined services.

The RFP process was intended to provide a competitive process for the City Council and staff to evaluate discarded material management services. The review committee completed its due diligence in reviewing, interviewing and conducting a site visit of the top two haulers. Based on the committee’s scoring, Mid Valley received the highest overall score. However, Pena’s Disposal provide a lower overall rate to residential, commercial and industrial customers.

The committee believes that both companies can provide solid waste services to the community. The major areas of difference between the two companies are the proposed rates and overall size and capacity to provide services, compliance and reporting requirements today and over the life of the franchise agreement.

Mid Valley Disposal appears to lead in the majority of categories related to quality of service, customer service, compliance, reporting, and community engagement. Mid Valley is an extremely well-run company, based in the valley for 25+ years and have grown from a one-truck operation to having over 30 municipal franchises. They appear to consistently performed for their client cities and have clean records with Cal-Recycle.

Mid Valley Disposal received top scores for facilities, resources and equipment, and ability to guaranteed capacity now and into the future. This is a significant investment in equipment and infrastructure which demonstrates Mid Valley’s commitment to providing a high quality of service and ability to meet all state commercial and residential mandates.

Pena’s Disposal has strong ties to the community and proposed excellent rates to continue as the City’s hauler. They have a solid core team and would be committed to excellent service to Dinuba going forward. The concern of the majority of the selection and review committee was their ability to comply with RFP requirement’s at the level of rates proposed. There is also concern that additional impacts to their cost of doing business will likely be exacerbated by new State regulations over 10 to 15 year term of this franchise.

Pena’s Disposal is a local, family-owned and operated company that has provided solid waste services to the City of Dinuba for the past 40 years. The company currently employees residents from Dinuba and the surrounding areas. Pena’s has donated to and served on many local service clubs and sponsors the Salvador Pena scholarship. In short, Pena’s has strong ties to the community.

More importantly, Pena’s Disposal offers the most competitive rates compared to Mid Valley Disposal. Pena’s proposed rates for residential customers is $22.28, $3.39 dollars per month less that Mid Valley proposed residential rate of $25.90.

Pena’s rate for commercial range from $24.98 to $112.50 and $72.00 to $337.50 for industrial customers depending on container size and frequency of pickup. Mid Valley's rates range from $21.00 to $148.00 for commercial and $125.00 to $325.00 for industrial customers depending on container size and frequency of pickup.

Staff recommends that the City Council select a solid waste hauler based on the information provided herein, and direct staff to begin negotiations with the selected company to finalize the terms of a new franchise agreement. This contract would then be returned to the City Council for final consideration at a future meeting.

FISCAL IMPACT
The total cost of this contract will be funded by user fees collected from disposal customers.

PUBLIC HEARING
None.

ATTACHMENTS:

Description
A. Discarded Materials Management Services RFP
B. Pena's Disposal Proposal
C. Mid-Valley Disposal Proposal
D. RFP Finalist Pricing Summary

REQUEST FOR PROPOSALS
FOR

DISCARDED MATERIALS MANAGEMENT SERVICES
V.4
JUNE 21, 2024

CITY OF DINUBA

REQUEST FOR PROPOSALS
FOR

DISCARDED MATERIALS MANAGEMENT SERVICES
June 21, 2024

NOTICE OF AVAILABILITY OF REQUEST FOR PROPOSALS

AND MANDATORY PRE-PROPOSAL CONFERENCE
The City of Dinuba requests technical and cost proposals for: (1) the collection, transfer, processing, recycling, and disposal of cart-served residential and commercial refuse, bin-served residential and commercial sector refuse, and recurring and temporary roll-off service for refuse and debris; (2) the collection, processing, and landfill diversion of residential, commercial, and industrial sector recyclables; and (3) the collection, processing, and acceptable landfill diversion of residential and commercial organic waste in a manner that is compliant with AB 341, AB 1826 and all relevant SB 1383 regulations. Included with these specific technical services the successful proposer should be able to demonstrate how their programs and services will satisfy applicable SB 1383 regulation.

The RFP is available electronically at Dinuba.org; Bidsync.com; and instantmarkets.com A mandatory pre-proposal conference will be held on 6/28/2024. at the City of Dinuba Public Works Facility, located at 1088 E Kamm Avenue, Dinuba CA 93618. This conference will start at 1pm, include a brief presentation by on the RFP process, and conclude after all attendees have had their questions addressed.

Proposals will be received until 4:00 p.m. on August 9, 2024. For further information, contact Elva Patino via email at [email protected] .

Dinuba RFP i June 2024

CITY OF DINUBA

REQUEST FOR PROPOSALS
FOR

DISCARDED MATERIALS MANAGEMENT SERVICES

TABLE OF CONTENTS
Description Page
Section 1 Overview of the Request for Proposal 1
RFP Schedule 3
Rights of the City of Dinuba 3
Project Background and Administration 4
Section 2 Required Proposal Format 5
Section 3 Discarded Materials Management Specifications 7 SERVICES PROVIDED 7
A. GENERAL AND IMPLEMENTATION PLAN 8
B. RESIDENTIAL SECTOR 8
C. COMMERCIAL SECTOR 9
D. INDUSTRIAL SECTOR 9
E. ORGANICS RECYCLING SERVICES 9
F. CITY FACILITIES 10
G. PUBLIC EDUCATION AND OUTREACH 10
H. CITY FEES 11
LEGAL REQUIREMENTS 11
A. PERFORMANCE BOND AND CASH BOND 11
B. OWNERSHIP OF WASTE 12
C. ANNUAL REVIEW 12
D. TERM OF AGREEMENT 12
E. PERMITS, LICENSES, AND INSURANCE 12
REPORTING AND COMPLIANCE WITH LOCAL, STATE AND 12
A. MONTHLY REPORTS 12
B. ANNUAL REPORTS 13
C. SB 1383 STUDIES AND COMPLIANCE REPORTING 13
INDEMNIFICATION (CERCLA) 13
COLLECTION EQUIPMENT 13
SPECIAL WASTES (USED OIL, HHW, HOLIDAY TREES, CONSTRUCTION 14

AND DEMOLITION WASTES, TIRES, AND BULKY ITEMS)

AND ENVIRONMENTAL COMPONENT
A. CONSTRUCTION AND DEMOLITION DEBRIS RECYCLING 14
B. BULKY ITEM PICK-UP 14
C. ENVIRONMENTAL COMPONENT 14
D. HOUSEHOLD HAZARDOUS WASTE (HHW) 14
E. DISASTER PREPAREDNESS 15
TRANSFER STATION AND DIVERSION FACILITY CAPABILITIES 15 DISPOSAL AND DIVERSION CAPACITY 15
RATES 15
Dinuba RFP ii June 2024
Section 4 Proposal Evaluation & Selection Criteria 16
Section 5 Final Selection Process 17
Section 6 Other Related Information 17
LIST OF ATTACHMENTS 18
Attachment 1: Downtown Container Examples
Attachment 2: Commercial Service Information
Attachment 3: Residential Accounts 5.1.24
Attachment 4: Multi-Family Residential Accounts 5.1.24
Dinuba RFP

REQUEST FOR PROPOSALS (RFP) FOR DISCARDED

MATERIALS MANAGEMENT SERVICES
Section 1 Overview of the Request for Proposals
The City of Dinuba (City) is requesting proposals from qualified solid waste and recycling companies to provide residential, commercial, and industrial sector discarded materials management services for a period of ten (10) years, with a city option to extend services five (5) additional years (15 years total). The City is also requesting that responding firms provide guaranteed processing/diversion capacity for organic wastes for the term of this agreement. The requested services are summarized in the table below and described in detail in subsequent sections of this RFP.

Service Description
Residential Collection – The City provides
residential billing service to 5,698 residential
accounts. 84 accounts have additional trash
containers and are charged an increased fee. 112
accounts are designated as senior citizens and
receive a 5% discount. 5,531 residential
accounts are single-family properties. 167
residential accounts are multi-family properties.

Most are in the 2-to-8-unit range, though there
are properties with up to 51 units receiving
residential cart service. Please refer to the
attached “MULTI FAMILY RESIDENTIAL
Accounts 6.1.24” for specific unit counts.

A portion of residential accounts receive alley
service. Proposers are encouraged to tour all
residential collection areas to familiarize
themselves with local conditions.

Currently, the city bills all residential and
commercial customers for trash service, and the
existing franchise hauler bills commercial
customers directly for recycling and organic
waste recycling services. Temporary bin and
roll-off services are also billed directly by the
franchisee.

It is the City’s intention to bill all recurring
services (residential and commercial, refuse and
recycling), The franchisee will only bill for
temporary bin and roll-off services, and remit to
the City an agreed-upon franchise fee on gross
receipts from these charges. All payments to
hauler from City-billings will be from gross
receipts, less city fees.

Ø A 3-container SB1383 “standard compliance” approach
program (14 CCR, Division 7, Chapter 12, Article 3 and all associated program and policy requirements) is preferred though not required. This service would include haulerprovided annual route reviews and/or waste evaluations as required by regulations.

Ø Bid alternates for 1, 2 and/or 4 container “standard
compliance” approach programs, and any “performancebased” compliance approach programs (14 CCR, Division 7, Chapter 12, Article 17, or as otherwise defined by 14 CCR Section 18982(a)(52.5), and all associated requirements) are permissible. Please mark such approaches as “bid
alternates” and provide an explanation why you believe
such an approach is preferable and/or superior.

Ø Provide containers with signage and color combinations that comply with SB 1383 regulations.

Ø Provide guaranteed tonnage capacity for organic waste processing and landfill disposal at State permitted facilities.

Ø Provide 2 free bulky-item collection events annually, including E-waste, batteries, and tires, available to all Cityresidents at a city-designated site.

Ø Hours of operation limited to 7am until 6pm, with no
Sunday collection or the following holidays: New Year’s Day, Martin Luther King’s Birthday, President’s Day,
Memorial Day, Independence Day, Labor Day, Veteran’s
Day, Thanksgiving and Christmas Day.

Ø Provide service-container sizing options (35-65-95 gallon or equivalent) with discounted pricing for senior citizens.

Ø Public education and outreach services on all residential services provided, including HHW and bulky items, all state mandated compliance programs, and up to four (4) Citydirected messages through quarterly newsletters and billing inserts each year.

Ø Reporting on all collection, diversion, disposal, monitoring, and evaluation activities as directed by the city.

Ø Provide quarterly sweeps of city to remove abandoned items (TBD by proposer proposal).

Dinuba RFP

Commercial Collection – 311 commercial
accounts receive bin service, including multifamily properties. 11 commercial accounts receive recurring compactor (6) or roll-off (5)
service. 106 commercial accounts receive cart
service for trash collection.

Commercial recurring containers in service
include:

Trash Service
115 - 96-gallon carts
53 – 1-cubic-yard bins
97 – 2-cubic-yard bins
143 – 3-cubic-yard bins
74 – 4-cubic-yard bins
1 – 5-cubic-yard bins
3 – 40-yard compactors
3 – 30-yard compactors
4 – 40-yard roll-offs
1 – 25-yard roll-offs
In addition, there are 85 permanent city-owner
refuse containers the franchisee collects onceper-week from the downtown commercial center (example photos provided as Attachment
1).

Recycling Service
78 - 96-gallon carts
5 – 2-cubic-yard bins
129 – 3-cubic-yard bins
11 – 4-cubic-yard bins
1 – 6-cubic-yard bins

Organics Service
179 - 96-gallon carts
1 – 2-cubic-yard bin
Ø A 3-container SB1383 “standard compliance” approach
program (14 CCR, Division 7, Chapter 12, Article 3 and all associated program and policy requirements) is preferred though not required. This preferred service would include hauler-provided annual route reviews and seasonal (twice per-year) waste evaluations as directed by the city.

Ø Bid alternates for 1. 2 and/or 4 container “standard
compliance” approach programs, and any “performancebased” compliance approach programs (14 CCR, Division 7, Chapter 12, Article 17, or as otherwise defined by 14 CCR Section 18982(a)(52.5), and all associated requirements) are permissible. Please mark such approaches as “bid
alternates” and provide explanation why you believe such an approach is preferable and/or superior.

Ø Provide guaranteed tonnage capacity for organic waste processing and landfill disposal at State permitted facilities.

Ø Provide containers with signage and colors that comply with SB 1383 regulations.

Ø Hours of operation limited to 7am till 6 pm, with no Sunday collection or the following holidays: New Year’s Day,
Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day,
Thanksgiving and Christmas Day.

Ø Public education and outreach services on all commercial services provided (including general service requirements, all state mandated compliance programs, and up to four (4) City-directed messages through quarterly newsletters and billing inserts.

Ø Provide twice-annual steam cleaning of disposal enclosures for all customers receiving organic waste recycling services.

Ø Reporting on all collection, diversion, disposal, monitoring, and waste evaluation activities as directed by the city.

Construction/Demolition and Temporary Bins Ø Roll-off and bin service for construction, deconstruction, and temporary/clean-up work. All such for-hire hauling is
incorporated into the City’s exclusive franchise. Only
exception is contractor self-haul.

City Facilities Ø Free trash and recycling containers at up to four (4) cityevents per-year.

Ø Free recurring trash, recycling and organics recycling services at City facilities (11).

Ø Free monthly collection of abandoned items, collected by city crews and consolidated at the City Yard.

Dinuba RFP

Collection Vehicles Ø All collection vehicles must be in good operating condition and appearance. By the end year 3 of the franchise agreement no recurring collection vehicle can be over 12-years of age.

Recurring operational issues may result in administrative penalties.

Ø Preference points may be awarded to firms that commit to using renewable natural gas (RNG) that assist the city in meeting SB 1383 procurement requirements.

Ø All vehicles must be equipped with GPS systems and have the ability to show vehicle location on designated dates/times, as requested by the city.

Ø All vehicles must be equipped with safety/notification equipment to alert drivers to pedestrians or bikers in the vicinity of collection vehicles.

Through this procurement process, the city declares its intention to maintain reasonable rates and the highest level of service for the collection, transfer, processing, landfill diversion and disposal of residential, commercial, and industrial sector wastes generated within City limits. Written questions will be accepted for two weeks after the mandatory pre-proposal conference, with written answers provided electronically to all proposers on Friday of that week and responses will also be posted on www.dinuba.org. Verbal answers will only be provided at the pre-proposal conference. However, written responses will govern. Communications regarding this solicitation should be conducted exclusively through Elva Patino at [email protected] .

RFP Schedule
Activity Milestone
Electronic Delivery of RFP packages June 21, 2024
Mandatory Pre-Proposer Conference June 28, 2024
Last day to submit RFP questions. July 12, 2024
Last written response to proposer questions July, 19, 2024 Deadline for submittal of proposals August 9, 2024
4:00 p.m., Pacific Time
Complete proposal evaluation August 21, 2024
Interview selected proposers August 22, 2024
Select proposer August 30, 2024
Finalize agreement September 12, 2024
Recommendation to the City Council September 24, 2024
Roll out of commercial program Last service day - June, 2025 (if applicable) Roll out of residential program Last service day - June, 2025 (if applicable) *These dates are subject to change by the city.

Rights of the City
The City’s rights include, but are not limited to, the following:
§ Issue addenda to the RFP, including extending or otherwise revising the deadline for submittals.

Dinuba RFP

§ Request clarifications and/or additional information from any proposer at any point in the procurement process.
§ Reject all proposals and accept or reject all or any part of any proposal. § Discontinue its negotiations after commencing negotiations with a proposer if progress is unsatisfactory in the judgement of the City and commence discussions with another qualified proposer.
§ Reissue or modify the RFP.

Project Background and Administration
The City of Dinuba (City) is soliciting proposals from qualified firms interested in providing discarded materials management services for residential, commercial, and industrial accounts, as well as temporary construction/deconstruction waste hauling. The City is soliciting proposals because it intends to select a single service provider for all residential, commercial, and industrial solid waste collection. This includes the provision of waste diversion programs that ensure the City’s compliance with AB 939, AB 341, AB 1826, SB 1383 regulations and additional State mandates as may be in place and applicable to the services proposed at the time RFP responses are received. The City’s franchise agreement will stipulate the process to be followed should new legislation and State mandates be passed after award of the franchise.

Proposals should be prepared according to the guidelines presented in the following sections:

Section 1 Project Background
Section 2 Required Proposal Format
Section 3 Discarded Materials Management Specifications Section 4 Proposal Evaluation Criteria
Section 5 Selection Process
Section 6 Other Related Information
Proposals must be delivered to:

Elva Patino
City of Dinuba
1088 E. Kamm Avenue
Dinuba, California 93618
AND
Submitted electronically to [email protected]
Proposals must be submitted no later than 4:00 p.m. (PST), on Friday, August 9, 2024. Postmarks will not be accepted as proof of receipt. All responses received after this time and date will be returned unopened.

Dinuba RFP

To be considered, you must provide an electronic copy of your proposal and proposed pricing and two (2) hard copies of your complete proposal. One (1) proposal copy must be bound, printed doubled sided on recycled paper, and bear an original signature and be stamped “original.” One (1) copy must be left unbound and submitted in a sealed package. You must list all proposed rates for residential, commercial, and industrial services on a proposer created document and label it as Attachment 1 to your proposal. If you wish to levy any special charges (overage fees, contamination fees, rollouts, locks, etc.) they must be included within your Attachment 1. Only the rates and charges you submit in Attachment 1 will be eligible for inclusion into the new franchise agreement and allowable charges to franchise customers. Your Attachment 1 shall be submitted to the City in a separate sealed envelope marked “pricing”.

Please note that failure to provide any requested information in the appropriate format is grounds for immediate disqualification.

The city does not warrant or guarantee the information contained in this RFP. The City, by releasing this RFP, is not obligated to select any of the submitted proposals and reserves the right to enter or to terminate exclusive negotiations at any time. The City also reserves the right to reject or accept any or all incomplete submissions, or parts of submissions, waive irregularities in the RFP, and issue addenda to the RFP. The City may request clarification or additional information from a proposer at any point in the process.

Submission of a response shall constitute acknowledgment and acceptance of all the terms and conditions contained in the RFP unless exception to terms and conditions are expressed in writing in your proposal. This RFP is not to be construed as a contract of any kind. The City is not liable for any costs or expenses incurred in the preparation of proposals.

Section 2 Required Proposal Format
All responses must be typed and include the following information as a minimum.

1. Complete and submit all proposed pricing in separate sealed envelope: Each proposal must contain a hauler-prepared price sheet covering all services and charges (labeled Attachment 1) in a sealed envelope. Pricing for services must be by container size and program type and be all-inclusive.

2. Transmittal letter: Each response must contain a transmittal letter signed by an officer of the responding company who has the authority to bind the firm to bids and to sign contracts.

Said transmittal letter must specify that the signatory has all required authority.

3. Introduction: A response should have an introductory chapter that identifies the contents of the submission and demonstrates knowledge and familiarity of the firm with the City of Dinuba.

4. Related experience by area: A response must address all the identified service areas in Section 3, Discarded Materials Management Services, in this RFP solicitation document.

Clearly identify your firm’s relevant experience and identify current and previous work for cities in the general vicinity of the City of Dinuba or in Central California.

5. Project team: Identify all members of your proposed project team, including but not Dinuba RFP

limited to subcontractors, processors, and disposal site operators. State their qualifications and experience in your response. Main point of contact for the City should be featured in your proposal, and clarify if the proposer will have an office in Dinuba or nearby (please list distance from City Hall if office will not be in Dinuba), and where the City contact we will based. Preference will be given to firms willing to have an office in Dinuba that is open at least two days per-week.

6. Other resources including equipment: Identify proposer resources that can be used to implement the required programs, including but not limited to, the collection fleet, alternative fuel vehicles, transfer station, processing center or material recovery facility (MRF), organic waste processing and/or diversion facilities (designate as owned or contracted), bin inventory, recycling containers, special bins, promotional items and educational capabilities, and special equipment. Identify special services that can be provided including public education, route audits, facility diversion audits, waste audits, employee training, video transmission, bilingual specialists, etc. Be sure to include the age of fleet vehicles proposed for the start of franchised service.

7. Safety record: Describe and document the firm’s safety record, and include a description or quantification of industrial accidents, driving accidents, workers’ compensation claims, etc., over the past five years.

8. Ownership and Financial records: Provide a detailed description of the business ownership and relationships to parent companies, subsidiaries, or partial owners. Be prepared to make available for review (within 2-days of City request) financial reports describing the fiscal health and wellbeing of the firm, references (name, phone number and address) of banking representatives, and a recent audit of firm accounting practices and financial records. If audited records are not available, explain the reason and provide other records such as financial ratios and profit and loss statements.

9. Insurance: Provide a listing of the insurance held by the firm, including general liability, workers’ compensation, vehicular insurance, property liability, and environmental impairment. Include the amounts, and name and contact person for each insurance policy.

Provide copies of the policies that must include termination dates. Identify any previous and pending claims against the policies or past policies, including any dismissed or rejected claims. Identify any RCRA or CERCLA claims as well.

10. References: Provide a listing of all municipal clients currently or previously worked for under franchise or exclusive contract for the past 10 years in Central California. Include name, contact person, phone number and address, and identify the term of the contract. If a proposer cannot meet this requirement, it must explain why.

11. Disposal and processing facility capacity: Identify long-term commitment(s) of the firm regarding disposal and/or processing facility capacity and describe any commitments that can be provided to the city in the form of agreements or other instruments. The interest is whether proposing firm can assist the City in meeting facility capacity requirements in SB 1383 regulations.

12. Community Involvement: As discussed in item 5 above, an ongoing and local presence is seen as an important selection criterion. Your proposal should feature your planned participation in community events, membership or assistance to community service groups, Dinuba RFP

scholarships, local office (or in close proximity to Dinuba), and any other efforts to forge close ties with the City, its businesses, and its residents.

13. Customer service: Disclose firm’s customer service record for the past year. Quantify service issues and complaints, and your procedures for responding to and resolving.

Discuss your capabilities for customer service (local office, call center, website, etc.). This is an important review area and preference may be given to firms that will provide a local presence to assist customers in-person.

14. Rates and costs: Only provide residential, commercial, and industrial rates proposed for the City of Dinuba in Attachment 1 and not in the main body of your proposal.

15. Operation: Provide evidence of ability to meet schedules and conduct exclusive collection of solid waste without commingling Dinuba’ wastes with another city. It will be a requirement of the contract that the selected vendor either not commingle waste from Dinuba with another city or provide an acceptable methodology for commingled waste allocation.

16. Exceptions: Clearly identify any exceptions proposer has with city-requirements addressed in this document. If no exception is claimed, please specify this in your letter of transmittal.

17. SB 1383 Compliance: Proposer will be expected to demonstrate familiarity with all relevant SB 1383 regulations as they relate to proposed collection, processing, landfill avoidance, reporting, route and facility audits, customer education and monitoring, and/or other services and functions required to demonstrate compliance within the services or activities proposed.

18. Litigation: Disclose any litigation between your firm and a local government within the past 5 years.

Section 3 Discarded Materials Management Specifications A proposer must demonstrate experience in all the following required areas to be deemed qualified.

Any additional assistance from subcontractors can be provided but must be clearly identified. The City reserves the right to accept or reject proposed subcontractors and/or their personnel.

The information provided within this section is intended to guide the proposer in its preparation of the proposal. Each proposer should carefully examine this section and address each service area with a description of its experience, how it will implement the services, and suggestions, if any, to the proposed program, including whether any exceptions are taken with the City’s approach in this RFP. The following areas are discussed in more detail below:
q Services provided
q Legal requirements
q Reporting and compliance with local, state, and federal mandates q Indemnification (RCRA, CERCLA and AB 939)
Dinuba RFP

q Collection equipment
q Special wastes (construction and demolition wastes, tires, and bulky items) q Transfer station and diversion facility capability
q Organic waste processing and landfill disposal capacity q Services provided
A. General and implementation plan
The firm is expected to provide discarded materials management services within the City of Dinuba in accordance all city code provisions as identified therein.

The proposer must submit a detailed implementation plan describing your approach to facilitating a smooth transition to the new types of service and a new solid waste hauler as applicable. The information must clearly demonstrate that your firm can implement the services in accordance with the schedule shown on page 3, RFP Schedule, including procurement of all necessary collection equipment, personnel, including administrative and maintenance staff, and development and distribution of initial public education materials. You should describe completely any assumptions, justify them, and specify your expectations for the city and current haulers’ involvement in the transition process. Items for consideration should include but are not limited to disposition of customers’ containers and contingency plans to address delays.

B. Residential Sector
The proposer shall present a discarded materials management program that collects and removes solid wastes that have been discarded into carts at all residential properties in the City of Dinuba (approximately 5,698 accounts). These residential properties include single-family homes and multi-family dwellings (see Attachments 3 and 4 to this RFP for complete listings). The selected firm shall provide the preferred three-container system, which includes:
• A grey or black container for non-organic waste for disposal. • A blue container for non-organic recyclables, and the following types of organic wastes:
paper products, printing and writing paper, wood and dry lumber and textiles (specific items are at the proposer’s discretion – please list).
• A green or brown container for organic waste (yard waste and food waste).

Provision of both collection and support services for the above 3-container program must demonstrate that it is meeting all standard compliance approach regulations of SB 1383.

The proposer may include a bid-alternate program (standard or performance-based compliance approach) in lieu of the 3-container program described as “preferred” above, if they can demonstrate their bid alternate is advantageous and/or superior for residential sector discarded materials management, inclusive of all support services required by SB 1383 regulations, in the opinion of the City.

Dinuba RFP

C. Commercial Sector
Upon commencement of the contract, the selected firm shall collect and remove discarded materials that have been placed in carts, bins, roll-off containers, and compactors, from all commercial generators within the City that require recurring service per the City Code. Currently this includes the 364 business and multi-family accounts receiving commercial bin service, 11 accounts receiving recurring roll-off or compactor service, and approximately 100 accounts receiving commercial cart service. The City of Dinuba will require all commercial accounts to be compliant with SB 1383, having both recycling and food waste recycling programs. We estimate that approximately 200 commercial accounts currently have separate recycling and organic waste recycling containers. The city plans to work with the selected firm to establish applicable waivers, prior to the July 1, 2025 program roll-out. The proposer should use their own best judgment when estimating required containers above the amounts provided in Attachment 2 (Commercial Service Information) to this document. To accurately estimate the services needed to adequately handle the waste stream of the customers/generators we suggest proposers tour the City’s commercial areas. The selected firm will be required provide the appropriate container sizing and frequency of collection for the amount and type of discarded materials generated by each customer. The RFP’s requirement is that the proposed services and pricing be inclusive of all discarded materials management services mandated by the State of California and the City’s municipal code. The selected service provider must also provide temporary bin and roll-off services, including but not limited to bins for construction and deconstruction projects, and perform or contract to have performed all waste diversion activity to meet CalGreen requirements. On an annual basis the selected firm must provide steam cleaning services at all enclosures where organic waste recycling services are provided.

For commercial sector services the City’s preferred program would be a three (3) container program. As with residential services above, the City requires hauler support services in keeping with a standard compliance approach as described in SB 1383 regulations. As also discussed, the city will allow bid alternate services to be proposed, either in lieu of the listed “preferred services” or in addition to.

D. Industrial Sector
The proposer must provide temporary bin and roll-off services, including but not limited to bins for construction and deconstruction projects. These services shall be performed in a manner that complies with CalGreen requirements, which currently includes a 65% minimum diversion rate stipulation at all covered projects.

E. Organic Waste Recycling Services
Organic waste recycling services provided to residential and commercial generators must be through a process and/or vendor approved by CalRecycle and be performed at a facility or facilities that are fully permitted to perform all processing and landfill diversion services required. Proposers that cannot meet these criteria may have their proposals removed from consideration at the City’s discretion.

F. City Facilities
Dinuba RFP

The proposer shall provide all State-required discarded materials management services, at the following locations within the service area, and at no additional charge to the City or other entities:
§ City facilities located at:

1. City Hall – 405 E. El Monte Way

2. Wastewater Plant – 6675 Avenue 412

3. Fire Department – 496 E. Tulare

4. SportsPlex – 201 N. Uruapan Drive

5. Transit Center – 180 W. Merced Street

6. Senior Center – 437 N. Eaton Avenue

7. Police Department – 680 S. Alta Avenue

8. Fire Department – 420 E. Tulare Street

9. Community Center – 1390 E. Elizabeth Way

10. Public Works #1 – 110 S. College Avenue

11. Public Works #2 – 1088 E. Kamm Avenue
§ City parks:

1. Designated container for all parks (collected by city crews) at 855 E. El Monte Way. § Community events:

1. Cinco de Mayo

2. Raisin Day

3. Independence Day

4. TBD at City’s discretion
G. Public Education and Outreach
The selected firm will be required to prepare and implement a public education and outreach program at its sole expense that is consistent with regulatory requirements established via AB 341, AB 1826, AB 827 and within SB 1383 regulations. The program shall be prepared in coordination with the City. This program shall at a minimum familiarize residents, property owners and managers, business owners and managers, and designated institutional representatives with essential waste prevention and recycling concepts, program elements, and all State mandated services. Outreach shall be consistent and frequent, explaining the benefits and attributes of recycling. Materials shall explain the purpose and manner of discarded materials management programs; emphasize the materials and practices that fall under various State mandates; and show residents and businesses how to obtain further information and/or assistance.

City-approved slogans and logos shall be used in all activities. They will identify the City as the sponsor, and be used as a means to integrate and unify program activities, attract attention, and send a positive message to the public to encourage individual participation.

Before the residential and commercial program roll outs, the selected firm shall prepare and Dinuba RFP

distribute a series of documents for public consumption. After the initial roll out campaign, the selected service provider shall promote recycling and waste prevention through continued education and outreach. The selected firm shall provide an annual progress report to keep residents and businesses informed about the status of the City’s discarded materials management program, suitable for use as billing insert or social media post.

H. City Fees
The selected firm will be remit and/or include in franchise rates, the following City fees:
§ Franchise Fees – 10% of total customer invoice amount (City or hauler-billings) of any kind that are related to the franchise granted. This fee covers maintenance costs, AB 939 compliance (Integrated waste management programs and CalRecycle annual reporting), city-owned container replacement, and city administration costs related to contract management, franchise monitoring and auditing.
§ SB 1383 Compliance Assistance Fee – $150,000 payable January 1st of each calendar year and adjusted by CPI. This fee is established to assist the City with costs related to short-lived climate pollutant reduction by city facilities, recycled organic waste product procurement requirements of the City, new ordinance enforcement requirements promulgated by SB 1383, and the creation and ongoing maintenance of mandated implementation record files to meet atany-time inspection standards. § Business License – The selected service provider and any of its subcontractors will be required to maintain appropriate business licensing during the term of the agreement. § Street Sweeping & Alley Clean-up – A monthly payment equal to $4.50 per residential customer and $5.00 per commercial customer to support City’s efforts to keep its streets and alleys free of litter and other debris.
§ City Billing & Administration – A monthly payment equal to $4.50 per residential customer and $4.50 per commercial customer.
q Legal requirements
A. Performance Bond and Cash Bond
Contemporaneously with the execution of the Agreement, the selected firm will be expected to deposit funds payable to the City in the form of surety bond or other financial instrument to guarantee performance to the satisfaction of the City. This instrument will be used if required to provide service to customers in the event of nonperformance by the selected proposer. The size and type of performance guarantee shall be in the sum of two hundred and fifty thousand dollars ($250,000.00). The cash bond shall be deposited in a manner similar to the performance bond but shall be used to pay the City for any payments not received in a timely manner or in lieu of payments if the selected firm were to become insolvent for any reason. The size of the cash bond shall be no less than fifty thousand dollars ($50,000.00).

Dinuba RFP

B. Ownership of waste
Once discarded materials are placed in the selected firm’s containers or bins for collection at curbside or at designated locations, ownership shall transfer to the selected proposer. Disposed materials will become the property of the disposal site or as required through agreement obtained with the disposal site owner/operator. The right to direct materials and refuse will be retained by the City to the maximum extent permissible by law.

C. Annual review
The City shall conduct an annual review of the selected firm’s performance by evaluating said performance and quality of service, which may include holding a public hearing to solicit customer comments. Noncompliance with any provision of the agreement may be grounds to terminate the agreement.

D. Term of Agreement
The term of this Agreement shall be for a period of ten (10) years, with the City-option to award an extension for up to five (5) years based upon successful demonstration of exemplary contract performance.

E. Permits, Licenses, and Insurance
The selected proposer and its subcontractors, if any, shall be required to secure or maintain in force during the term of the agreement resulting from this solicitation any applicable license, permit, and/or insurance required by law for the operation of the business. q Reporting and compliance with local, state, and federal mandates A. Quarterly reports
The selected service provider will be expected to submit quarterly reports for the length of the Agreement commencing upon final approval by the City Council. These reports shall be due within thirty (30) calendar days from the end of the reporting quarter. These reports will address tonnages hauled and diverted, hauler-customer compliance (AB 341, AB 1826, SB 1383, etc.), and gross revenues and gross receipts for hauler-billed services. At the City’s discretion, quarterly reports can be expanded to included addition contracted service or State compliance measurements.

B. Annual reports
The City may require that within 120 days after the close of the selected proposer’s first calendar year under agreement, and every year thereafter, that a written annual report in a form approved by the City Manager be submitted to the City.

Dinuba RFP

C. SB 1383 Studies and Compliance Reporting
The selected firm will be expected to assist the City with all aspects of SB 1383 compliance related to the collection, processing, and ultimate disposition of organic wastes and other collection programs that may impact the City’s compliance. As such, route reviews and/or waste evaluation studies will be required at the frequencies established in SB 1383 regulations and/or by CalRecycle staff reviewing and judging the City’s compliance efforts. Customized reports, as may be deemed necessary by CalRecycle, shall also be prepared, and provided by the selected firm, at the time(s) and frequency required to comply with these regulations (no less than annually). q Indemnification (RCRA and CERCLA)
Provisions shall be included in the Agreement specifying the level and degree of indemnification afforded the City and the selected service provider. The City will obligate the selected service provider and/or disposal site operator to fully indemnify the City against RCRA and CERCLA liability to the extent that the selected service provider controls the waste stream. q Collection equipment
For each type of service, the proposer is expected to identify and describe the equipment it plans to use to fulfill the terms and conditions of its agreement. All collection vehicles must be new or refurbished to “as new” appearance and operation, and if considered non-standard (i.e., dual collection vehicles), you must provide examples of where the proposed equipment is currently being used and the experience of the proposer with the equipment.

Under no circumstances can collection vehicles be in poor repair and appearance at any time during the franchise agreement. The City will allow any model-year vehicles to operate at the start of the franchise. However, at the completion of year three (3) of the agreement and at all times thereafter, no vehicle performing recurring collection service can be beyond 12-years of age. All collection vehicles are to be maintained in fully operational condition, kept in a visually appealing condition and comply with existing air quality mandates. Special consideration may be given to proposer’s who will guarantee purchase and use of renewable natural gas (RNG), to fuel collection vehicles, provided this RNG qualifies as “city procurement” under SB 1383 regulations. GPS tracking and reporting capabilities, and safety/warning equipment is required on all collection vehicles.

All collection containers shall be in the colors mandated by SB 1383 and maintained, in appearance, function, and signage, in good condition and free from graffiti or other damage that could render the equipment “unsightly” in the opinion of the City, or non-compliant in the opinion of the State. The selected service provider shall change-out, or otherwise remedy, unsightly and/or non-compliant containers within three days after receiving notice from the City. q Special wastes (construction and demolition wastes, tires, and bulky items) and environmental component
The City desires a comprehensive special waste program that shall consist of the following items:

Dinuba RFP

A. Construction and Demolition (C&D) debris recycling
The city requires that the selected firm provide source separated recycling service and/or mixed waste processing service for C&D debris for all developments and re-developments, and will require the selected service provider to provide any and all services to developers and contractors who construct or demolish structures within the City limits so that they may achieve the 65% diversion level mandated by CalGreen (exceptions granted for non-recyclable materials on a caseby-case basis).

B. Bulky item pick-up
For purposes of this RFP, bulky items are defined as objects that cannot easily fit into compaction units of front-loader waste collection vehicles.

The selected firm must provide two bulky item collection events within the City, where residents can drop-off these items at no cost from 7am to 3pm. The City will provide the location for these events. The selected proposer agrees to provide collection containers and staffing, at no charge, at the level required to consolidate and remove all bulky items delivered by residents. Residents will not be limited in the number of bulky items per-event. To the maximum extent possible bulky items may not be disposed of in landfills until the following hierarchy has been followed: 1) reuse, 2) disassembly, 3) recycle, and 4) disposal. The cost for additional bulky item collections, or events beyond twice per-year, should be detailed in proposer’s pricing. Furthermore, to address items that are abandoned in the public right-of-way, the city will require the selected firm to provide quarterly sweeps of the city to remove such items and that the selected provided respond within 24 hours to city-requests for abandoned item removal. Proposers should detail their abandoned item “sweep” and collection program. This proposed program shall also be provided as a no-cost service to the city.

C. Environmental component
The city expects the selected firm to provide an environmental component to the overall program.

The selected firm will be expected to describe any potential negative environmental effects (e.g., traffic) from any of the proposed programs and to identify and/or propose mitigation measures. In addition, the city expects the selected firm to describe procedures for identifying and handling hazardous waste disposed within the municipal solid waste stream. The plan shall describe screening procedures, an employee training program, a notification plan, and corrective actions plan for use in instances when residents or businesses set out hazardous or other inappropriate materials.

D. Household Hazardous Wastes (HHW)
The City would like to proposer to provide a recurring program to help deal with batteries, Ewaste, and tires. Residents currently use HHW drop-off services provided by the County and that will continue. Proposers will be required to feature HHW drop-off opportunities in their educational materials at least once per-year and train their customer service staff to make City residents aware of these opportunities. Proposers are encouraged to provide programs (with or without City cooperation) to regularly collect batteries, E-waste, and waste tires from designated drop-off locations or events.

Dinuba RFP

E. Disaster preparedness
The selected service provider shall assist the City in development of a waste mitigation emergency plan to deal with any human or natural disaster. The response to the RFP shall demonstrate the firm’s ability to assist the City in this task.
q Transfer Station and Diversion Facility Capabilities
The response to the RFP must include a disclosure and description of all transfer stations, material recovery facilities (MRF), organic waste diversion facilities, and/or other facilities and locations where City waste will be taken after collection. The proposer should present the facilities it plans to use for franchise collection, provide all information it believes the City should have to determine if proposed facilities can be deemed effective and capable of ensuring the City’s compliance with all State mandates.
q Disposal and Diversion Capacity
Proposer must include in its submission a description of its proposed disposal site(s) to be used.

While the City reserves the right ultimately direct waste away from a non-compliant site, proposers are at liberty to propose alternative sites, as applicable.

SB 1383 regulations require our jurisdiction to demonstrate capacity for organic waste processing and diversion from landfills, under a process that is deemed acceptable by the State. The successful proposer shall provide proof that it has the capacity, either under contracted arrangement or at a facility the proposer owns or otherwise controls; to process and divert all organic waste the City will reasonably be required to demonstrate such capacity for, over the term of this agreement. q Rates
Proposer must include, in a sealed envelope that accompanies the RFP response (Attachment 1), a complete listing of its proposed rates for residential, commercial, and industrial services. In addition, any additional charges the proposer wishes to levy shall be included within this list of rates. Rates presented must be all-inclusive as the city will not allow line-item charges for fees or surcharges to be used. The city also requires that only proposed rates be allowed in the franchise.

Any rates not disclosed through the RFP process will not be allowed.

Dinuba RFP

Section 4 Proposal Evaluation & Selection Criteria
All proposals will be reviewed by a panel selected by the city. The panel will use, but not be limited to the following criteria as important guidelines in selecting the most qualified and responsible firm who can best serve the residents, businesses, and interests of the city. The City reserves the right to select a service provider that presents the best qualifications but not necessarily at the lowest price. The City also reserves the right to request further written information and interview top-ranked proposers.

1. Document organization and completeness
Compliance with RFP instructions, conformity with format, completeness in level of detail, typed not handwritten, bound and appropriate number of copies submitted.

2. SB 1383 compliance assistance
Clarity, completeness, and demonstration of understanding of SB 1383 compliance activities and the franchise-hauler’s role in minimizing City costs while maximizing compliance with regulations.

3. Project team and resumes
Experience of individuals working specifically with the City of Dinuba.

4. Related experience and capabilities
Municipal contracts and references within Central California. Commercial and residential services provided, with particular emphasis on curbside and commercial recycling, green and food waste diversion programs and status of your city-clients’ compliance with AB 341, AB 1826, and SB 1383. Also described experience with bulky item pick-up, Cityevent services, litter control, C&D debris recycling, diversion facilities owned-operated or under contact, education and outreach programs with emphasis on SB 1383, AB 1826 & AB 341, program rollouts, MRF processing, reports and reporting, contracting and subcontracting, route audits and waste composition/generation studies.

5. Guaranteed Organic Waste capacity
Long term organic waste processing agreement(s) and related description of your organics markets and State approved facilities.

6. Safety and Customer service program and record
Equipment and personnel safety training and performance. Call center and/or other services offered to ensure exemplary customer service.

7. Financial Ability to Perform
Financial strength, insurance ratings, ability to post faithful performance bond, evidence of the proposer’s ability to finance equipment, and history of meeting financial obligations to municipal clients and creditors.

8. Exceptions
Number and extent of exceptions to RFP/City requirements.

Dinuba RFP

9. Other resources and equipment
Age of fleet and containers, compatibility with proposed services, signage, quality of education/ outreach materials etc.

10. Operation
Schedules and ability to maintain schedules, personnel, exclusive collection of City waste (avoid commingling of City’s waste with adjacent cities or other customers’ wastes), familiarity with local area. Distance of collection fleet and customer service offices.

11. References
All municipal and County franchises/agreements in Central California must be listed with contacts and phone numbers; references are positive or negative; strength of response.

12. Valued added services, programs, or community support Additional benefits over and above standard service. Community service activities and actions, etc.

13. Local Commitment
Distance of collection fleet and customer service office from the City. Staffing commitments for Dinuba residents, participation and support for local charities, schools, and events.

14. Proposed rates
Section 5 Final Selection Process
Based on the results of the evaluation process, with priority given to pricing, the number and type of exceptions taken, and technical merits of the proposer, and the other key decision points listed above, the City will select the proposer deemed the best overall choice. The City will then negotiate and finalize execution of its Franchise Agreement with that firm. At its sole option, the City may elect to interview multiple firms and/or enter negotiations with multiple firms to determine its final selection.

Section 6 Other Related Information
Proposer must complete and submit an Attachment 1 as described herein. Proposer may also include any other relevant information including brochures, reference letters, etc., which should be suitably identified in the proposal and which the City will consider in its deliberations.

Dinuba RFP
18 City of Dinuba

REQUEST FOR PROPOSALS

FOR DISCARDED MATERIALS MANAGEMENT SERVICES

LIST OF ATTACHMENTS
Attachment 1: Downtown Container Examples
Attachment 2: Commercial Service Information
Attachment 3: Residential Accounts 5.1.24
Attachment 4: Multi-Family Residential Accounts 5.1.24

{This page is INTENTIONALLY left blank}
Table of Contents

1.0 Introduction ________________________________________8

2.0 Related Experience _________________________________ 15

3.0 Supportive Resources _______________________________ 28

4.0 Exemplary Safety Record ____________________________ 30

5.0 Ownership and Financial Records______________________ 34

6.0 Insurance_________________________________________ 35

7.0 References________________________________________ 36

8.0 Facility and Processing Readiness______________________ 37

9.0 Community Involvement ____________________________ 49

10.0 Customer Service Plan _____________________________ 67

11.0 Competitive Rates for Service________________________ 70

12.0 Operations and Implementation Plan _________________ 72

13.0 Technology ______________________________________ 89

14.0 Reporting Program ________________________________ 96

15.0 Public Education and Outreach Plan __________________ 98

16.0 SB 1383 Compliance Plan __________________________ 106

17.0 Alternative and Enhancements _____________________ 111 {This page is INTENTIONALLY left blank}
Peña’s Disposal, Inc. • www.peñasdisposal.com • 12094 Avenue 408, Cutler, CA 93615 August 9, 2024
Mrs. Elva Patino
Business Manager
City of Dinuba
1088 E Kamm Ave.

Dinuba, California 93618
RE: Discarded Materials Management Services for City of Dinuba Dear Mrs. Patino,
Peña’s Disposal, Inc., (Peña) is pleased to submit this proposal to the City of Dinuba for Discarded Materials Management Services. We are a three-generation strong local family-owned business that has successfully provided waste disposal services to the city for over 40 years. Peña has a reputation for high standards of customer service and compliance with statewide regulations. We ensure that our operations include the latest innovations within the industry, including the software we use to assist with customer service and collection operations. Importantly, our nearby stateof-the-art Material Recovery Facility processes recyclables to maximize diversion and ensure we exceed the diversion requirements and expectations of the City.

Peña has worked closely with the City to prepare for and implement all the state mandated diversion requirements, including the new Short Lived Climate Pollutants bill SB 1383, are met.

We are excited to provide this proposal to you, which builds upon the decades of experience with the City. Our proposal includes added value enhancements as part of our base cost for service (no additional charge) for the residents of Dinuba:

Senior discount to help support our vulnerable populations.

Christmas tree pick-up to assist in expanding organic recycling programs during the holiday season.

Peña’s Disposal, Inc. • www.peñasdisposal.com • 12094 Avenue 408, Cutler, CA 93615 HHW collection events and on-call curbside residential collection for added diversion opportunities to keep these items out of the waste stream.

Hosting of various shredding events and mobile shredding opportunities.

Free E-waste pickup for City Offices and free E-waste drop off for residents at a specified location in City limits.

Enclosure wash out for organic commercial customers.

Quarterly Alley Sweeps to collect illegally dumped materials in public right of ways.

Two annual Dump On Us events for bulky items as well as on call bulky item pick up for senior and/or disabled customers.

Cost effective collection programs that meet the requirements of AB 341, AB 1826 and SB 1383.

Best in class technology programs that enhance safety, efficiency and customer service.

A transfer and recycling facility, available for public self-haul, to assist in reducing vehicle miles and traffic impacts, only 5.5 miles from City Center.

Secured long-term capacity agreements for solid waste, organic waste, and recycling.

Net-Zero greenhouse gas facility and operations based on high diversion of materials, integration of low carbon fuels, local facilities to reduce vehicle miles travelled for the collection operations.

Commitment to local community groups on a range of programs, to include the development of edible food recovery infrastructure.

Should the City determine they missed a requirement in the development of the RFP or identify a new requirement during the length of the contract, Peña is committed to working with City to meet its’ needs.

Peña has met all requirements of this bid, including no history of litigation with any local governments in the last 5 years.

Peña’s Disposal, Inc. • www.peñasdisposal.com • 12094 Avenue 408, Cutler, CA 93615 Our bid has highlighted our transparent and cost-effective operations, continued high standards of customer service, investment in technologies, programs to ensure compliance with all state laws, and our demonstrated commitment to the community through decades of service. Through Peña’s established collection services, we have ensured that Dinuba has been well prepared to meet the requirements of state laws as they have arisen over the course of our Agreement with the City.

Peña has a history of working closely with the City of Dinuba, the community and the City staff as a partner which has ensured the mutual success of achieving the City’s diversion goals while prioritizing customer service and experience. We look forward to continuing these programs as a collaborative partner with the City as the solid waste landscape continues to evolve.

As Vice President of Peña’s Disposal, I am authorized to bind the firm contractually. The information contained in this proposal is proprietary and our prices are firm for 90 days. We look forward to discussing optional programs and compensation elements with the City through further negotiations.

Sincerely,
Arthur G. Peña
Vice President – Peña’s Disposal, Inc.

Art@Peñasdisposal.com
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 8

1.0 Introduction
Peña’s Disposal, Inc. (Peña) is proud to offer this response to the City of Dinuba’s Discarded Materials Management Service RFP, where we are uniquely positioned to service the needs of the City. As neighbors, we provide the closest transfer facility and recycling solution, have an exemplary history of pioneering environmental and community-based programs, are the current service provider for residential, commercial and industrial services in Dinuba and are intimately familiar with local customer needs.

Our proposal has been organized in accordance with the submittal requirements, which includes addressing all of the requirements of the RFP and the Agreement Terms, in addition to several proposal enhancements. The proposal has been divided into sections, each describing the pertinent items required within the RFP. It includes the following sections:

Proposal Sections

1.0 Introduction_____________________________________________________ 8

2.0 Related Experience _____________________________________________ 15

3.0 Supportive Resources ___________________________________________ 28

4.0 Exemplary Safety Record_________________________________________ 30

5.0 Ownership and Financial Records __________________________________ 34

6.0 Insurance _____________________________________________________ 35

7.0 References ____________________________________________________ 36

8.0 Facility and Processing Readiness__________________________________ 37

9.0 Community Involvement __________________________________________ 49

10.0 Customer Service Plan__________________________________________ 67

11.0 Competitive Rates for Service ____________________________________ 70

12.0 Operations and Implementation Plan _______________________________ 72

13.0 Technology ___________________________________________________ 89

14.0 Reporting Program _____________________________________________ 96

15.0 Public Education and Outreach Plan _______________________________ 98

16.0 SB 1383 Compliance Plan ______________________________________ 106

17.0 Alternative and Enhancements___________________________________ 111 Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 9 Peña has been operating in our local community for over 70 years and in Dinuba for more than 40 years. During that time, we have made a name for ourselves and pioneered a series of firsts for our communities and partner jurisdictions.
 We were the first hauler in Tulare County to incorporate low carbon, Natural Gas Vehicles trucks into our fleet.
 We were the first hauler to start a recycling program and,  We were the first company in Tulare County to open a Transfer Station.

These programs were designed to reduce greenhouse gas emissions and operate as a carbon-neutral facility, well before current regulatory mandates such as SB 1383. Our local Transfer Station is the closest facility to the City helping to minimize the City’s carbon footprint by ensuring that trucks don’t need to drive unnecessarily further distances to manage materials.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 10

1.1 History of Peña
Peña’s Disposal, Inc. offers over 70 years of waste disposal experience.

Established in 1949 by Salvador Peña as a way to collect food for his pig ranch, Peña Disposal has grown into a leader of disposal and recycling services. Each generation of the family has been able to meet the service needs and changing laws that face the solid waste industry, which include exceeding the AB 939 targets for our communities. Peña has invested in our facilities, communities, technology and outreach and education programs to bring our contracts into compliance with the sensitivity needed for customers to understand the changing landscape. Through each step of the company’s growth, we remain loyal to our communities in Fresno and Tulare Counties. Our company is known for dependable, honest, customer focused, and innovative services. Peña is committed to remaining the City of Dinuba’s best option for collection and processing services.

Over the years, we have watched evolving regulations in California. We provided oversight of the regulations through our involvement in the California Waste Haulers Council and the California Compost Coalition to ensure regulations were reasonable for our rural community. We continue to be actively involved in all state regulations and educate ourselves, our teams, and the communities we support. As the landscape evolved, so did Peña’s Disposal, through expansion of the facility, processing capabilities, and the services we offer for customer convenience.

Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 11 Peña’s Disposal Company History
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 12

1.2 Our Work with Dinuba
For decades Peña's has employed several
Dinuba residents, making this community our
home. We have also been an active community
partner for many years. We participate in a range
of programs to assist our local community,
expanding jobs, environmental messaging and
opportunities for the children and families that
also call it home. We've participated in several
community events, in addition to working to
develop more industry, jobs and opportunities for
the City. By supporting the community in a direct
and tangible way, not only can we provide the
best solid waste collection service, at the best
value, but we are also creating valuable
prospects for the community. Peña's has provided presentations and educational materials to Dinuba Unified Schools upon request and have worked with staff on recycling programs and SB 1383. Peña's staff has also routinely
conducted waste surveys and diversion
advice to businesses in Dinuba.

Peña’s has proudly assisted the City, its
residents and businesses, in remaining
compliant with ever-changing local and
state regulations. With approval from the
City, we have assisted the City in
developing programs to remain
compliant with all State mandates and
served as the main liaison for
communication with CalRecycle, the
State’s recycling enforcement branch.

In the decades we have been servicing
Zero Hero Local Outreach
at Hotcakes for Hero's
Celebrating the Holidays
with Our Community!
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 13 the City of Dinuba we have:

Represented the City as the main liaison for
communication with CalRecycle, the
State's recycling enforcement branch
Assisted in developing one of the first AB
341 and AB 1826 ordinances in California
Provided no cost service to all City facilities
and donated services for City events
Coordinated City’s clean ups, providing roll
offs and staff to help load various materials
Ordered and distributed food pails to
increase organic waste diversion
Conducted site visits, waste audits and provided educational materials required by SB 1383 Been a part of Dinuba’s Chamber of Commerce and attended Good Morning Dinuba meetings regularly
As a smaller, locally owned business our focus
remains on the values important to the City of
Dinuba. Peña operates with Integrity,
Community focus and Pride in Our Home. Our
family leadership not only has decades of
expertise but is also closely involved in daily
activities ranging from assisting routes, resolving
customer issues, ensuring operations are both
running smoothly, and in compliance with all State
and County requirements. Our employees are part
of our family, and they understand the importance
of providing quality customer service. We are
technologically advanced with on-board driver
tablets, GPS tracking, truck cameras, and
integrated customer account software to display
real-time service activity. Peña is also contracted to service all of the schools in Dinuba.

Dinuba Christmas Parade
Grand View Elementary School
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 14 For decades Peña’s has had a successful
partnership with the City and its staff largely
due to the open communication between
both parties.
 When laws began to change, Peña’s
offered the city solutions to maintain
compliance without seeking additional
compensation.
 At the start of the contract, over 40
years ago, Gabriel Peña offered free
service to the city to help clean up the
streets for the first two weeks.
 When the revolutionary AB 939 bill came into effect, Peña built a State-of-the-Art material recovery facility five miles away and split the cost of brand-new containers with the City to help maintain compliance.
 Fast forward to 30 years later, Peña assisted in writing and implementing an AB 341, AB 1826 and later SB 1383 ordinances.
 Peña’s is already providing organic waste
recycling service to commercial and
residential customers and is doing all the
tracking and reporting required by SB 1383.
 Our goal with the City and the reason this
partnership has lasted for so long is to
always focus on staying compliant first and
working out the details later.

Because we are already doing most of the work
requested in this RFP, we are confident that our
proposal meets all the requirements of the RFP
and offers additional services that will benefit Dinuba.

Roosevelt Elementary - Spinning
the Recycle Wheel of Knowledge
Art Peña with Young Men’s
Initiative Delivering Dinuba Carts
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 15

2.0 Related Experience
Peña’s Disposal has been providing solid waste collection since 1949 across Fresno and Tulare Counties. With an eye on the future, we have prepared our Cities for the changing regulations related to solid waste collection and processing. Importantly we have always advocated for rural communities and worked to ensure regulations were reasonable for our region. Through our membership to industry associations, specialized fleet and solid waste consultants, we continue to be actively involved and prepared for all state regulations. Our team works to educate ourselves, and proactively bring programs to the communities we support. 1 - Recyclables picked up by City & transported to Peña Transfer Station at Visalia landfill. 2 - Recyclables & Green Waste only; picked up by City & transported to Peña Transfer Station at City yard.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 16

2.1 Project Team and Resumes
Peña is a family-run, local company with key personnel who share a combined 100+ years of experience in solid waste and recycling services. Our team of knowledgeable experts have been ensuring that our franchise jurisdictions are able to adhere to all California State and County solid waste mandates. Our relevant technical experience demonstrates our dedication to customer service, satisfaction, and compliance on a daily basis. Our team works to ensure service issues are resolved swiftly, efficiently, and with quality. Our team works diligently to educate themselves on State and County regulatory changes, so they can assure our jurisdictions remain complaint and are knowledgeable. Most importantly, our company is local, and our team is just down the street and a local phone call away.

2.2 Dinuba Recycling Center & Office Since 1992
We operate a local office and recycling location at the Dinuba Recycling Facility, that will accommodate customer inquiries, customer outreach education, technical assistance and compost giveaways. This location is open 8 a.m. to 5 p.m., Monday through Saturday for drop-off of recycled items. Peña will be adding office space where an outreach associate will be available to take customer inquiries during set office hours. In addition, all outreach and education and customer technical assistance for the City of Dinuba will be dispatched from this office.

Additionally, our main
headquarter office is a quick

5.5 miles away from
downtown Dinuba, which can
manage inquiries outside of
the Dinuba office hours as
needed.

Art Peña, Vice President
Primary Point of Contact: art@peñasdisposal.com
(559) 528-3909
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 17

2.3 Organizational Chart
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18 2.4 Team Resumes

PROFILE
With over 30 years in the waste industry, Arthur has the experience to ensure daily operations run efficiently. His ambition has elevated him from a maintenance mechanic to company Vice President. With his dad as a mentor and
through practical experiences along the way, Arthur has been instrumental in the company's growth and success.

Arthur has built relationships with several waste related committees and served 10 years as president of the
California Waste Haulers Council who is responsible for reviewing state policies and making recommendations.

ROLES & RESPONSIBILITIES
Arthur works closely with City and County officials to
maintain compliance with the demanding and
challenging policies placed in the waste industry
Arthur oversees daily operations and is responsible
for ensuring that all contractual obligations are met
Arthur is actively involved in future planning and all
budgetary decisions
(559) 528 - 3909 ext. 100
ART@PEÑASDISPOSAL.COM
www.PEÑASDISPOSAL.COM
12094 AVENUE 408
CUTLER, CA 93615
ARTHUR PEÑA
Vice President
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19 PROFILE
With more than 15 years of experience in the industry,
Adrian has elevated himself to the role of General Manager at Peña’s Disposal Inc. Adrian works diligently with
jurisdictions to maintain compliance with all State regulatory agencies. With a bachelor’s in business administration with an emphasis in Accounting, Adrian also assists with all financial matters and oversees contractual obligations.

Being born and raised in Dinuba, Adrian has participated in various community programs, most recently graduating from the Leadership of North Tulare County program in June
2024; a program run by the Dinuba Chamber of Commerce
that builds local leaders to fill roles in private, public, and non-profit sectors. Adrian is also a current Board Member of the Dinuba Chamber. Adrian understands the complexity of State mandates, the effect they have on smaller
communities and works with jurisdictions to maintain
compliance with minimal disruption to residents and
businesses.

ROLES & RESPONSIBILITIES
Adrian works to implement compliance programs
especially those related to AB 341, AB 1826, and SB
1383
Adrian is responsible for analyzing issues and
deficiencies throughout the company and
addressing them to remain efficient and effective
(559) 528 - 3909 ext. 113
ADRIAN@PEÑASDISPOSAL.COM
www.PEÑASDISPOSAL.COM
12094 AVENUE 408
CUTLER, CA 93615

ADRIAN MEZA

GENERAL MANAGER
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20 PROFILE
With over 25 years in the waste industry. Maria applies her extensive experience and knowledge in her role as
Corporate Secretary to ensure compliance with fiscal
requirements, Maria also oversees office staff and
understands the importance of delivering high quality
customer service. On a monthly, quarterly and annual basis, Maria is responsible for submitting the required financial reports to local, State and Federal agencies. Maria is
actively involved in the community and is a member of
Catholic Daughters of America and the Dinuba Women's
Club.

ROLES & RESPONSIBILITIES
Maria handles all financial matters and is responsible
for executing payroll and paying the applicable taxes
Maria is responsible is the head of Human
Resources and also ensures billing is executed
according to contractual requirements
(559) 528 - 3909 ext. 103
MARIA@PEÑASDISPOSAL.COM
www.PEÑASDISPOSAL.COM
12094 AVENUE 408
CUTLER, CA 93615
MARIA PEÑA
Corporate Secretary
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21 PROFILE
Sherri has 32 years of corporate experience working for AT&T and has a Master of Science in Telecommunications
Management. After retiring, Sherri joined the Peña team in 2014 to assist with Business Relations and Development.

Sherri oversees Peña's mobile shredding service and is also involved in the writing and implementation of Recycling Ordinances and all marketing material for the company.

ROLES & RESPONSIBILITIES
Sherri is an important contributor in implementation
of our collection programs, including transition of
services, outreach and marketing strategy, website
design, and program roll-outs
Sherri ensures that all outreach and education
programs are SB 1383 compliant and develops
marketing materials tailored to the City's needs
(559) 528 - 3909 ext. 101
SHERRI@PEÑASDISPOSAL.COM
www.PEÑASDISPOSAL.COM
12094 AVENUE 408
CUTLER, CA 93615
SHERRI PEÑA
Business Relations & Development
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22 PROFILE
With close to 20 years of driving experience, Basiliso has worked his way to the role of Route Supervisor. Basiliso understands the complexities of route and driver
management and ensures the completion of all routes in a timely manner. His experience over the years has allowed him to communicate effectively with driver's, customers, and City staff.

ROLES & RESPONSIBILITIES
Basiliso is responsible for developing efficient
routes, dispatching drivers, and resolving routing
issues
Basiliso ensures compliance with local and state
laws and is responsible for ongoing driver safety
training
(559) 799 - 3015
BASILISCO@PEÑASDISPOSAL.COM
www.PEÑASDISPOSAL.COM
12094 AVENUE 408
CUTLER, CA 93615

BASILISO VALENCIA

ROUTE SUPERVISOR
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23 PROFILE
Marcelino joined Peña's Disposal in 2000 after working six years as a mechanic at Central Valley Truck (Volvo). Due to his exceptional mechanical abilities and leadership skills, Marcelino was quickly promoted to the role of Maintenance Supervisor. As a supervisor, Marcelino is able to familiarize himself with a variety of different truck and engine types and share that knowledge with his crew.

ROLES & RESPONSIBILITIES
Marcelino is responsible for maintaining a safe,
reliable, and cost-efficient fleet of vehicles. He also services large equipment and sophisticated
machinery
With the help of latest technology, Marcelino quickly
identifies issues and implements timely solutions to
avoid downtime and delays
With the help of latest technology, Marcelino quickly
identifies issues and implements timely solutions to
avoid downtime and delays
(559) 528-3909 ext. 116
MARCELINO@PEÑASDISPOSAL.COM
www.PEÑASDISPOSAL.COM
12094 AVENUE 408
CUTLER, CA 93615

MARCELINO GONZALEZ

MAINTENANCE/ MECHANICS SUPERVISOR
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24 PROFILE
Since 2018, Melba has provided the highest quality
customer service at Peña’s Disposal Inc. She has worked with City of Dinuba Staff to help resolve service issues promptly. As Outreach Coordinator, Melba assists
customers in reaching compliance with AB 341, AB 1826
and SB 1383, by providing waste audits, contamination
monitoring, educational flyers, and service options to
commercial customers. She also works with schools and
develops interactive recycling outreach to capture the
attention of students of all ages to spread the recycling message. Melba attends monthly Good Morning Dinuba
meetings and Visalia Economic Development roundtables to inform businesses and residents of upcoming or current
State mandates. Melba is also a Dinuba resident and
understands the challenges of her community and the
importance of communication.

ROLES & RESPONSIBILITIES
Melba provides technical assistance, outreach and
educational programs in our franchised cities
Melba tracks and reports back to the city, the number
of businesses that are in compliance with the
different State mandates as well as City ordinances
(559) 528-3909 ext. 104
MELBA@PEÑASDISPOSAL.COM
www.PEÑASDISPOSAL.COM
12094 AVENUE 408
CUTLER, CA 93615

MELBA CABRERA

OUTREACH COORDINATOR
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25 PROFILE
Aldo’s chief responsibility is to monitor routes in real time and provide rapid responses to potential route interferences in a dynamic environment. Monitoring over 25 trucks
throughout Fresno and Tulare County on a daily
basis, Aldo also serves as the main point of communication between drivers and staff from both the City and
Pena’s. With the help of Pena’s advanced technological
equipment, including on board tablets with live
communication between routing software and trucks en
route and a sophisticated camera system with GPS tracking and G-sensor capability that notifies him immediately when there is a harsh event, Aldo is able to swiftly provide resolutions and ensure routes are completed safely and
efficiently.

ROLES & RESPONSIBILITIES
Monitor live GPS, camera, and routing feedback
Dispatch work orders and reroute drivers to
improve efficiency
Communicate service delays or issues to City
and Pena’s staff
(559) 528-3909
ALDO@PEÑASDISPOSAL.COM
www.PEÑASDISPOSAL.COM
12094 AVENUE 408
CUTLER, CA 93615

ALDO GARCIA

DISPATCHER
26 PROFILE
Entrepreneurial business owner and farmer with 24 years of experience in the waste management industry, including
managing all aspects of a green waste chip-and-grind facility and composting facility. Skilled in business development, driving continuous improvement, and agricultural
production.

Mike began permitting Kochergen Farms Composting, Inc in the late 1990s in response to AB 939. In July 2001, the 30- acre compost facility began accepting material from Fresno County. In 2005, Green Valley Recycling was established to receive material from waste haulers, landscapers, and
homeowners directly in the City of Fresno.

Over the past 10 years, Mike has successfully completed several expansions to bring the compost operation to the current 160-acre facility located in Kings County. In 2016, Mike purchased and began permitting Green Valley
Recycing's new facility in the City of Fresno to prepare for SB 1383. This facility currently has a Solid Waste Facility Permit to transfer/process up to 2,500 tons per day.

ROLES & RESPONSIBILITIES
• Oversee all aspects of solid waste management,
including waste collection, processing,
transportation, and disposal.
• Develop and implement the overall strategic
direction and vision for the operation.
• Maintain strong relationships with suppliers,
customers, regulators, and other stakeholders.
• Monitor and analyze industry trends, including
emerging technologies and market conditions, and
adjust the operation's strategy as necessary.
• Develop strategies to ensure that goals are met or
exceeded.
(559) 266 - 2650
[email protected]
KOCHERGENFARMSCOMPOSTING.COM
33915 AVENAL CUTOFF RD.

KETTLEMAN CITY, CA 93239
Mike J Kochergen

PRESIDENT
27 PROFILE
Operations Manager passionate about sustainability and
committed to reducing environmental impact through
composting. With 5 years of experience managing all
aspects of green waste recycling and composting
operations, I have a proven track record in improving
efficiency, reducing costs, and increasing productivity while ensuring compliance with industry regulations. I am a
results-driven leader who excels at developing and
implementing operational plans and fostering a positive work environment that encourages collaboration and
innovation. My strong communication, analytical, and
problem-solving skills allow me to effectively manage
operations, identify areas for improvement, and implement new composting methods and technologies. Above all, I am committed to delivering innovative and sustainable solutions that benefit both the business and the environment.

ROLES & RESPONSIBILITIES
• Oversees all aspects of the composting process,
including feedstocks, processing, and sales.
• Develop and implement operational plans to improve
efficiency, reduce costs, and increase productivity.
• Maintain compliance with regulations and standards.
• Conduct regular audits to assess performance and
identify areas for improvement.
• Improve environmental sustainability by
implementing new composting methods and
technologies.
• Align HR policies with business needs and
objectives.
• Hire, train, and manage a team of professionals to
ensure the successful operation of the composting
facility, including facility managers, equipment
operators, technicians, and administrative staff.
(559) 266 - 2650
[email protected]
KOCHERGENFARMSCOMPOSTING.COM
33915 AVENAL CUTOFF RD.

KETTLEMAN CITY, CA 93239
Katrina Kochergen

OPERATIONS MANAGER

CERTIFICATIONS
• Certified Compost Operations
Manager (CCOM)
• US Composting Council
Certified
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 28

3.0 Supportive Resources
Peña has been servicing the City of Dinuba for over 40 years, where we have provided uninterrupted collection services to the community, including when we have transitioned new programs and technologies to customers. Peña has proactively brought numerous supportive resources for the City of Dinuba that have assisted in the collections, operations, customer service, reduction of local and environmental impact of our programs.

Our supportive programs include:

Nearby, CARB compliant collection fleet available for spares and as needed collection support.

Local customer service location for customer convenience, staffed with bilingual and experienced support representatives.

Recycling and transfer facility supporting local bulky item collection, HHW drop-off, PaintCare program and mattress recycling.

Secured long-term contracts with disposal and organics facilities.

In-depth understanding of technical assistance requirements necessary to promote recycling and diversion programs, including both facility and generator waste audits.

Experience with operations technology used to enhance safety, compliance tracking, route audits and efficiency.

Recycle Centers, located in Dinuba and Cutler, for customer disposal of CRV material and other recyclables.

Peña’s remains dedicated to providing
comprehensive services and continuing to ensure
the City’s compliance objectives are met through
our transparent and trusted services.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 29 Peña ensures that residents are
provided a range of opportunities to
dispose of materials, including
household hazardous waste,
electronic waste, mattresses,
batteries, paint and motor oil, that are
important to remove from the waste
stream and are recycled and managed
properly.

Our facilities maintain permits and
certifications to ensure that they can
take a range of items through curbside
collection, industrial waste, recycling
events and public drop off programs.

Peña further offers the following as
part of our base operational bid:

The use of residential and commercial CNG trucks, 2017 or newer within three years of the Agreement start date, to reduce the environmental impacts of collection.

Experienced bilingual outreach and education team that has assisted our franchise areas in exceeding the diversion goals.

Specialized collection events including shredding services and bulky item handling.

High quality employee safety training programs and prevailing wages provided to all staff.

Our current fleet inventory meets all CARB requirements and we have access to additional vehicles that can be used as spares if needed.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 30

4.0 Exemplary Safety Record
Peña has an in-depth safety program and requires each department to have monthly safety meetings with required attendance from all staff. We conduct annual reviews, refresher and incident training to ensure that safety is prioritized by all staff members. It is required that all employees adhere to safety guidelines at all times and without exception. Over the past five years, there have been a total of 72 minor accidents/workers compensation claims with 15 recordable cases. There have been 28 driving accident claims and no citations. Peña has worked to reduce these incidents with our safety programs and technology investments.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 31 Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 32

4.1 Samsara: Vehicle Telematics
Safety and efficiency of our operations is our primary
concern as we manage our operations. Peña has
invested in Samsara, a video technology that watches
both the inside and outside of the vehicle that uses
artificial intelligence to monitor drivers and send active reminders if it senses safety risks in real time. In this way drivers always have a partner in the truck with them that provide reminders about safety and their surroundings. Samsara boasts assisting with reducing accidents by 30% across their clients, where Peña believes even if one accident is avoided by the technology it provides an invaluable benefit to our communities. Highlights of this technology include:
 On board dashcam facing driver
and the road;
 Live feed shows vehicle speed;
 Harsh events such as breaking
fast or turning too fast trigger a
notice to dispatcher;
 Ability to go back and review
footage from previous days;
 Generates safety reports;
 Tracks mileage and fuel usage for
route efficiency; and.
 GPS monitoring for all the fleet.

Tracking of Driver’s Risk Factors with Peña’s 0% Crash Rate Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 33 This program allows our management to have real-time visibility of the operations, resulting in reductions in fuel usage, close monitoring of fleet maintenance and safety, and an overall enhancement to our communities. Our drivers are trained on the important applications of Samsara and report back that the software has significantly assisted in their abilities to operate their routes with increased satisfaction and comfort. Drivers care about the safety of their communities, and are personally invested. This technology helps ensure that they are protected from other negligent drivers on the road, they are operating their trucks in an efficient way and they are being responsible citizens in their daily routines. By using this tracking software, individualized coaching videos can be created to evaluate live events during operations.

AI technology will notify the drivers should their eyes divert from the road. Additionally, the technology tracks the performance of the drivers and alerts management should a driver need additional training or coaching, about safe driving practices. GPS monitoring allows a quick and efficient way to track the operations of the vehicles, to locate a vehicle quickly in case of breakdown, provides operations information regarding mileage, speed and erratic driving.

Tracking Driver’s Safety Overview with a 99% Safety Score Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 34

5.0 Ownership and Financial Records
Peña’s Disposal, Inc. is a private family-owned business; owned by Arthur Peña, Vice President (51%) and his father Gabriel Peña, President (49%). Arthur runs daily operations and maintains full responsibility for all financial investments. Peña was incorporated in October 1984 as an SCorporation with the following structure: Gabriel Peña, President; Arthur Peña, Vice President; Maria Peña, Corporate Secretary. Peña has annual audits with the last one completed in 2023 for 2022 taxes. Peña will make available for review the necessary financial reports describing the fiscal health and wellbeing of the firm, references and a recent audit of firm accounting practices and financial records.

Financial Contacts
Union Bank: Luanne Crater
(559) 307-8886
[email protected]
Moss Adams: Kenneth T Wittwer
(559) 389-5700
[email protected]

5.1 Performance Bond
Peña will provide the required performance bond to the City as a guarantee to our performance and satisfaction to the City for the sum of $250,000.00. We are prepared to work with the City and provide this type of bond or guarantee subject to the City's approval. Upon being awarded the contract, Peña is prepared to secure the Performance Bond, with the full backing of McConnell, Manit & Trout Insurance Services, LLC.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 35

6.0 Insurance
Peña has full insurance coverage required by this contract where our current insurance listings are provided in the table below. Peña will make available the policies should the City request to review them within two days of the City’s request.

Line of
Coverage Carrier Expiration Date
Policy
Limit Contact
General
Liability
Pollution
Liability
Property
Liability
IPFS
Corporation
of CA
7/1/2025 $1M/$2M
Rick McConnell
(877) 730-1222
rick_mcconnell
@ajg.com
Erin Viker
(877) 730-1222
[email protected]
om
Business Auto
(Vehicle
Insurance)
National
Interstate
7/1/2025 $1M CSL
Worker
Compensation
National
Interstate
7/1/2025
$1M/$1M/
$1M
Peña’s Disposal has had no citable violations, warnings, or notices from CalRecycle or CERCLA claims over the past five years. There are no previous and pending claims against the policies or past policies, including any dismissed or rejected claims to include CERCLA. We remain in compliance with all State and County regulations.

Peña understands that it will fully indemnify the City against CERCLA liability to the extent that the selected service provider controls the waste stream. Peña further assures that City that all appropriate business or other license, permits and insurance policies will be maintained over the life of the contract and will be at coverage limits reasonably determined by the City.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 36

7.0 References
Jurisdiction Contract
Length
Contact
Name
Contact
Number Services Provided
City of Dinuba 40+ Years
(Current) George Avila (559) 591-5924
Franchised hauler for C&D, Solid
Waste, Recycling and Organics
services. Serving 5500+ residential
arid 500+ commercial accounts.

Process mixed recyclables at own
MRF.

City of Orange
Cove
40+ Years
(exp. 2023)
Dario
Dominguez (559) 626-4488
Franchised hauler for C&D, Solid
Waste, Recycling and Organics
services. Serving 1400+ residential
arid 150+ commercial accounts.

Process mixed recyclables at own
MRF.

Tulare County
Unincorporated
55+ Years
(Current) Bryce Howard (559) 614-7195
Franchised hauler for Solid Waste,
Recycling arid Organics services in
designated area. Serving 6000+
commercial, residential arid industrial
accounts. Process mixed recyclables
at own MRF.

Fresno County
Unincorporated
55+ Years
(Current) Michael Griffey (559) 600-4259
Franchised hauler for Solid Waste,
Recycling and Organics services in
designated area. Serving 300+
commercial, residential and industrial
accounts. Process mixed recyclables
at own MRF.

City of Porterville 14 Years
(Current) Michael Knight (559) 782-7 462
Processes about 12,000 annual tons
of mixed commercial, residential, and
industrial recyclables at own MRF.

Transfers organic waste to facility for
composting.

City of Visalia 8 Years
(Current) Jason Serpa (559) 713-4340
Transfers arid processes over 24,000
annual tons of mixed commercial,
residential, and industrial recyclables
at own MRF.

City of Delano
(STRR)
3 Years
(Current) Maria Guerrero (661) 725-0265
Processes about 4,000 annual tons
of mixed commercial, residential, and
industrial recyclables at own MRI.

Transfers organic waste to facility for
composting.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 37

8.0 Facility and Processing Readiness
Peña proposes to use a suite of fully permitted facilities that have committed disposal and guaranteed diversion capacity for the City of Dinuba. The recycling and disposal operations are the closest permitted facilities to the City and will reduce the vehicle miles traveled associated with collecting and hauling the City’s waste streams. Municipal solid waste will be directly hauled by the refuse collection vehicles to the Visalia Disposal Site located on Road 80 north of Visalia.

The recyclables and organic waste will be hauled to the Peña Material Recovery Facility and Transfer Station (Peña MRF).

The residuals from processing materials at the Peña MRF will be transferred to the Visalia Disposal Site. The organic waste will be processed into a compost feedstock and will be hauled to Kochergen Farms Composting, near Avenal, and could utilized the proposed composting facility at Visalia Disposal as an alternate site, as part of the proposed contract extensions.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 38

8.1 Peña’s Material Recovery Facility and Transfer Station The recyclables and organic wastes from the City will be processed and transferred at the Peña Material Recovery Facility (MRF). The Peña MRF is owned and operated by Peña’s Disposal, Inc. and was certified as a Net-Zero Greenhouse Gas Facility in the 2014 County EIR for the project. The Peña MRF is located on an 18.01-acre site at 12056 Ave. 408, Cutler, CA 93615.

The site location is easily accessible to Dinuba, as the closest permitted facility. The Peña MRF has a Full Solid Waste Facility Permit (SWIS No. 54- AA-0034), issued by the County of Tulare Environmental Health Services Division and concurred with by the California Department of Resources Recycling and Recovery (CalRecycle) for 2,000 tons per day (TPD) of municipal solid waste, recyclables, and organic waste. The facility currently processes 450 TPD and has guaranteed capacity for the City's recyclables and organic waste tonnages. As a processing facility, the Peña MRF is permitted to make a variety of compost feedstocks and transfer the feedstock to a permitted compost facility.

The Peña’s MRF serves 1,156 commercial accounts 10,098 residential households, and processes more than 42,000 tons of recyclables per year! Materials come from southern Fresno County and northern Tulare County, including City of Dinuba, Cutler, Orosi, London, Sultana, Traver, Seville and other smaller communities throughout the region.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 39 The Peña’s MRF includes:
• Material Recovery Facility
• Transfer Station
• Organic processing operations
• Mixed construction and demolition
waste recycling facility
• Inert debris processing operation
• Household hazardous waste facility
• Mattress recycling
• E-waste recycling operations
• Recycling buy-back center
• Community education recycling
center
• Administrative offices
• Community meeting room
The Peña’s MRF is permitted to process
commercial food waste, generate its own
renewable energy from the wood waste, have
solar on top of the MRF, and install a CNG
fueling station. These projects will greatly
assist Dinuba in reducing its carbon
footprint and provide the community with
critical technological components to
achieve energy, economic, and
environmental sustainability.

Our Recycling Dropoff Locations
Peña is proudly certified through the State of California Department of Conservation as a Processor of recycling material with Recycling Centers in Dinuba and Cutler. The Dinuba Recycling Center has been Peña’s hub for a variety of services with plans to expand the Dinuba Recycling Center for customer service, compost pick-up, and drop-off of certain material types. See Section 2.2 for more information about the Dinuba Recycling Center.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 40 An Overview of Our Operations
The recycling goals of AB 939 and now AB 341, AB 1826 and SB 1383, have been achieved at the local level due in part because of the operations of Peña’s Disposal and the development of the MRF. As AB 939 progressed throughout the years, and with new programs and technologies, the Peña’s MRF expanded their services to process the City materials:

Residential organic waste processing: Residential green waste that is received is processed into a compost feedstock and transferred to Kochergen Farms Composting. Residential food waste will be co-collected with the green waste and will be processed into a compost feedstock and transferred to Kochergen Farms Composting.

Commercial organic waste processing: Clean source-separated commercial organic waste that is currently received is being transferred as compost feedstock to Kochergen Farms Composting. The Peña MRF is permitted to add commercial food waste processing equipment to prepare cleaner compost feedstocks from the more contaminated sources.

Single-stream blue cart collection and processing from residential and commercial sources: The processing line has a capacity of 15 tons per hour.

With a dynamic global market of commodity value and recyclability brought on by the China Sword, Peña will work with the City to determine the material types that should be collected and would not want to promote wishful recycling that adds unneeded costs and labor to the recycling system.

Single stream blue bin from dry commercial sources: The processing line has a capacity of 20 tons per hour, with a recovery rate of 81%, with a focus on cardboard, paper, rigid plastics, and CRV containers.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 41 Residential recyclables collected for sorting uses a highly diverse group of workers, including 50% of the crew being women, including female heavy machine operators. The sorting process for residential recyclables begins with the machine operator loading the Ballistor with an excavator.

The Ballistor then performs a presort and sends materials out through three different belts.

The first belt carries all three-dimensional materials, including bottles, cans, toys, and other plastics to a designated area; these materials are later sorted out by commodity.

The second belt carries any small materials that fall through the two-inch screens in the Ballistor; this stream has been found to consist of over 70% broken glass and is therefore sent to Strategic materials as a residential three mix for recycling. Using State of the Art sorting technology, Strategic is able to extract the smallest pieces of glass for recycling.

The third belt exiting the Ballistor carries all two-dimensional items such as newspaper, cardboard, office paper, and other bottles and cans that may have been missed. This belt carries the materials onto another sorting line where a fifteen-person crew sorts each commodity into a bunker or a basket until enough is collected to make a bale.

Due to differences in waste composition between
the residential and commercial sectors, Peña has
opted to process each material stream on separate
sorting line. This strategy enables Peña to
maximize the diversion rate by focusing only on the
highest volume commodities from each stream.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 42 Prior to making any bales, Peña monitors the quality of each commodity by having two operators go through
the materials and physically removing any
contaminants. Once the first quality inspection is
completed, materials are ready for baling and
marketing. Using an Enterprise two ram baler with the
power to push out a complete bale in less than two
minutes, commodities are baled and then stored until
there is enough for a full shipment. A second quality
inspection is performed on each individual bale during
the shipment loading process.

Commercial recyclables consist of mostly cardboard and do not contain as much glass or bottles and cans as the residential stream. Therefore, the primary focus of the commercial sorting line is to capture as much cardboard and paper as possible. Commercial recyclables are dumped onto the second sort-line, located on the east side of the property, using a front-loader where a sixman crew then sorts each material by commodity into roll-offs. Once the roll-offs are full, they are transferred to the MRF for baling and marketing. Some bottles and cans are also recovered from commercial recyclables as well as rigid plastics, plastic films, and glass bottles. That material is then transferred to the MRF and processed through that sort-line.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 43 Recyclables Marketing
Establishing long term relationships with
the major buyers of fibers and plastic has
been key to Peña success over the
years. Peña does not contract with any
buyers, which gives us the opportunity to
get the best market value for our
material. Recovered paper exporters
such as America Chung Nam, the
world’s largest exporter of recovered
paper, Newport CH International,
Cellmark Group and Cycle Link have
worked with Peña over the years with
little or no issues with the quality of our
commodities. During the National Sword
policy many MRFs struggled to reach
the new quality standards imposed by
China, but Peña had no trouble
adjusting. By opting for hand-sorting as
opposed to an optical sort, Peña has had the ability to quickly make changes on the sort-line and add more quality control points to meet the highest quality standards. When mixed paper was banned from China and other countries, Peña
was able to switch to a newspaper/office paper sort quickly.

Peña has carried their vision of Zero-Waste and has made the changes necessary to move communities towards this goal. In an ever-changing global market it is essential to make the correct operational decisions to maximize the diversion rate and minimize costs. By focusing on what is sustainable and what is economically feasible, Peña makes sure that the commodities that are being sorted are in fact being recycled and not dumped onto other countries where commodities end up in the trash. Peña supports efforts in domestic improvements for infrastructure and is ready to begin sorting any new commodity once there is a sustainable outlet.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 44 Environmental Benefits
The Peña MRF is permitted to become a 1.6
mega-watt green energy resource recovery
park to meet the measures of AB 32 and SB
1383. AB 32 changed the way we think about
solid waste programs, which have further
shifted because of the Low Carbon Fuel
Standard, the Renewable Portfolio Standard,
mandated commercial recycling, organic
waste recycling, and Extended Producer
Responsibility. The Peña MRF is permitted
for SB 1383 programs and has embraced
EPR with programs such as mattress recycling, Carpet CARE, and Paint CARE.

Peña is permitted to construct a compressed natural gas (CNG) fueling station at their MRF to fuel their fleet. Peña’s has invested in a new, near zero emission collection fleet which produce almost zero emission of Nitrogen Oxide (NOx), the primary generator of ozone, which is a major contributor to local air pollution. Peña is also tracking the development of the Advanced Clean Fleet rule and is already making plans to phase in electrification over time for battery electric heavy-duty vehicles. With the ability to generate 1.6 mega-watt of renewable energy, Peña will have an adequate supply to electrify the entire fleet.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 45 “Net-Zero” Greenhouse Gas Emissions
CARB prepares and approves the AB 32 Scoping Plan every five years, which sets targets to achieve a carbon neutrality goal by 2045, and a 2050 goal of 80% GHG emission reduction compared to 1990 levels. CARB is looking towards the waste industry to achieve Net-Zero GHG emission goal before 2035, where Net-Zero is when a company’s direct GHG emissions minus avoided GHG emissions are zero or less. To achieve Net-Zero, the direct emissions from the Waste Sector would have to be fully offset by avoided GHG emissions that occur from recycling and composting materials, instead of landfilling.

Peña Disposal calculated their avoided greenhouse gas emissions for 2010 using the best available life-cycle analysis, the modified Federal EPA WARM program that determines the avoided GHG emissions that would occur from waste shifting from landfilling to recycling, composting, and biomass energy. This information is included in the County adopted EIR for the Peña MRF where it was demonstrated that Peña MRF has offset 54,859 tons of greenhouse gases by recycling and diversion programs and created 2,828 tons of GHG emissions generated by the collection vehicles and processing equipment. Peña’s MRF is well beyond Net-Zero now, meeting the CARB goals years in advance.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 46

8.2 Kochergen Farms Composting
At Peña we have done our due diligence to make sure that we are permitted and ready to meet the challenges of SB 1383 and any additional organic tonnage that requires collection. We have been fully permitted since 2014, long before any state mandates required organic recycling, to accept, transport, and process green waste and food waste. We currently have a long-term guaranteed capacity contract with Kochergen Farms Composting, Inc. to process our green waste and organic food waste in compliance with SB 1383.

Kochergen Farms Composting will be providing compost capacity for the compost feedstock produced at the Peña MRF from the City’s organic waste. Kochergen Farms Composting as a Full Solid Waste Facility (Permit SWIS No. 16-AA-002), issued by the Kings County Health Department and concurred with by CalRecycle for 1,000 tons per day of organic waste, including food waste. Kochergen Farms Composting is located at 33925 Avenal Cut-off Road. Avenal, California, 93204.

Established in 2001, Kochergen Farms Composting, Inc. was founded by Mike J. Kochergen, whose family has been farming in the Central Valley of California for over 60 years. Kochergen Farms Composting, Inc. produces a Certified Organic Compost that has been a favorite of growers from the Central Valley of California throughout the Central Coast. Their unique blend of green waste and food waste is one that growers purchase year after year.

In 2003, Kochergen Farms Composting, Inc. began accepting and processing food waste to work side-by-side with the composting operation. This program helps reduce the amount of waste disposed of at the landfill.

The compost is Organic Materials Review Institute (OMRI) listed, registered organic by the California State Department of Agriculture, and certified by Soil Control Lab. Their compost is Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 47 chemical free and is safe to use around children and pets. As part of the SB 1383 procurement requirement, Dinuba would need to procure 1,231 tons of compost per year, where Peña can assist the City by back-hauling one transfer trailer per week to City parks, roads, and assist in give-away programs to the City residents. Peña is open to further discussions with the City on how we can best support Dinuba with its SB 1383 procurement requirements.

Visalia Disposal Site – Alternative Compost Facility
Tulare County intends to develop and operate a covered aerated static pile (CASP) compost facility to comply with the SB 1383 regulations. The compost facility will be located on the County’s Visalia Landfill property that encompasses approximately 634 acres, of which the compost facility will occupy 36 acres. The compost facility will be designed to accept up to 200,000 tons per year (TPY) of green waste and food waste.

This proposed compost facility will be an alternative composting facility for materials generated by the City of Dinuba. The Draft Environmental Impact Report has been issued and permitting is underway.

Peña will ensure that the City of Dinuba has
access to a high-quality compost operator
that will ensure the City can achieve its
diversion goals and stay in compliance with
SB 1383 over the term of the Agreement.

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8.3 Visalia Disposal Site Capacity
The Visalia Disposal Site will be providing disposal capacity for the municipal solid waste that will be hauled directly to the landfill by Peña collection vehicles. The Visalia Disposal Site has a Full Solid Waste Facility Permit (SWIS No. 54-AA-009), issued by the County of Tulare Environmental Health Services Division with concurrence by CalRecycle for 2,000 tons per day of waste disposal. Visalia Disposal Site is located at 33466 Road 80, Visalia, California 93281.The County of Tulare is the owner and operator and as the City’s Franchise Hauler for the last few decades, Peña’s has already secured the capacity for future tons with the Visalia landfill.

Peña’s Disposal Processing Capacity for the City of Dinuba Printed on 100% Post Consumer Recycled Paper
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9.0 Community Involvement
As a smaller, locally owned business our focus
remains on the values important to the City of
Dinuba – a sense of Integrity, Community
and Pride in Our Home. Our family leadership
not only has decades of expertise but is also
closely involved in daily activities ranging from
assisting routes, resolving customer issues,
ensuring operations are running smoothly, and
is compliant with all State and County
requirements.

Peña understands that it will fully indemnify the
City against CERCLA liability to the extent that
the selected service provider controls the waste
stream. Peña further assures that City that all
appropriate business or other license, permits
and insurance policies will be maintained over
the life of the contract and will be at coverage
limits reasonably determined by the City.

Dinuba National Night Out
Zero Hero as the Grand Marshall
in the LNTC Cinco de Mayo Parade
Peña Disposal and the City of Dinuba have proven
our long-term and unwavering commitment
“together, a better community” is possible.

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9.1 Community Programs
Peña has been a long-standing member of the Dinuba community where our involvement has ranged from charitable donations, involvement in Chamber organizations and participation in local events. We have demonstrated this commitment to the community over our decades of service with a sense of community pride and devotion.

The Peña Family’s historic ties to the City of Dinuba, and the direct involvement to community programs is unmatched. Dinuba is home to many of our employees, where our desire to assist the community in its future development is unparalleled.

Dinuba Woman’s Club
Dinuba Chamber of Commerce
Alta District Historical Society,
support and fundraising activities
Good Morning Dinuba Monthly
Meetings
Donations for all City events
including Raisin Day festival, Cinco
de Mayo festival, Independence Day
celebration, BBQ Brew Fest, Dog
Day Event, Car Show, Truck or
Treat, and Christmas parade
Sponsored several events including
Crab Feed for Dinuba High,
Business Expo, Helping Other
Women, Golf Tournament
Over $20,000 in sponsorships and
donations for community events
since 2023
Open Gate Ministries sponsorship
Kiwanis and Lions Club
Educational presentations and tours
for Dinuba students
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 51 Salvador Peña Scholarship
Peña will select a Dinuba graduating high school
student, who is furthering their education, to be a
recipient of the Salvador Peña Scholarship; an
honor currently bestowed only to employees
graduating children. This scholarship helps pay for
expenses related to their future education and has
been a source of pride for Peña for many years. Not
only do we ensure that our employees are provided
with a safe, well-paying jobs, but our desire to
support their families extends into how we can
assist in the next generation achieving their
personal
goals.

Golf Tournament
Peña has proudly been the Title sponsor of the
Chamber of Dinuba’s Earth Day Golf Tournament for the
last several years. As a step to further support members of the community, instead of building our own teams, the two foursome tickets to enter the golf
tournament were donated to the
Dinuba High School Golf Team
where four women and four
men were selected to
participate. The Four men
representing Dinuba High
placed second in this year’s
tournament!
Art Peña Awarding Scholarships
to local Students
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Community and Partner Support
We are excited about the opportunity to support Peña’s Disposal in this initiative. Our facility will be prepared to accept residential and commercial organics collected from the City of Dinuba.
- Mike J. Kochergen, President: Kochergen Farms Composting Peña’s has provided exceptional service to the community for a number of years. - Valyn Kandarian, Alta District Historical Society Board of Directors Peña’s Disposal is a well-respected company in our community and so is the Peña family. We can always count on them when needed and to give without hesitation. - Cassie Reimer, President: Dinuba Woman’s Club
In addition to their outstanding professional capabilities, Peña’s team is a joy to work with. They are not just a service provider, but a valuable partner who contributes to the success of those they work with.
- Al Serna, Lead: Campus Life Team
In an era where reliable and community-focused partnerships are more critical than ever, Peña’s Disposal stands out as a shining example. Their ability to grow and adapt as a business while maintaining an unwavering commitment to our community is commendable. - Heathe Jones, President CEO: Dinuba Chamber of Commerce Printed on 100% Post Consumer Recycled Paper
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9.2 Sustainability Programs
Peña has put environmental and community sustainability at the forefront of their operations and has worked consistently to implement policies and programs that support those broader efforts.

Specifically, Peña has:

Been able to verify that our facility and operations are Net-Zero GHG emissions, where we are able to offset 18 times the GHG emissions that we collect and process for all our communities.

Used near-zero NOx trucks, reducing local air pollution and protecting the residents of our communities.

Contracted to supply renewable diesel for our collection trucks that will reduce our GHG emissions by an average of over 50%, and our RNG fuel would be carbon negative.

Expand our fuel sources to include RNG derived from local dairy farms.

Utilize local infrastructure, reducing traffic and overall vehicle miles travelled.

Provide an on-going education and outreach program to encourage community members to source reduce, recycle and compost materials.

Implemented an internal environmentally focused procurement program.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 63 Protecting our Environment – Hazardous Waste Non-Collection Procedures Peña works diligently to train staff and implement the best available technologies that prevent hazardous waste being disposed incorrectly in the solid waste container. Improper handling of hazardous waste can cause fire, injuries and environmental damage. Therefore, Peña has a plan to screen and identify materials before they enter the waste stream.

Step 1: Driver Training Drivers are instructed to look for overfilled containers and will be implementing container check programs to look for contamination. Peña’s drivers are trained to open lids of containers prior to dumping them to identify any contaminants and educate customers about the importance of using containers properly before new regulation required us to do so. This has given us a head start with SB 1383 which has made bin and cart inspection a requirement.

Step 2: Identification of Materials Should a driver identify hazardous materials the driver will place a non-collection tag and record any comments about the load on the company provided tablet, such as the observed presence of prohibited materials or overflowing carts, which will be uploaded in real-time to our Mobile-Pak software. The driver will also record comments regarding account details, such as required or requested changes in service level.

Step 3: Recording the Event As needed, the driver will record any comments about the load using Mobile-Pak on the company provided tablet, such as the observed presence of prohibited materials or overflowing carts, which will be uploaded in realtime to our Soft-Pak Software.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 64 Step 4: Recordkeeping Notes will be available in the customer account for Peña customer service representatives, should a customer place a call regarding notices placed on their containers about prohibited materials or require further outreach to correct the issue.

Step 5: Customer Education Peña includes education and outreach to our customers on how to properly manage and dispose of HHW, e-waste and other special waste such as container labels and refrigerator magnets.

In addition, load checking programs are in place to observe the materials at the Peña MRF. Each truck load is observed while it is dumped, and should hazardous materials be found they will be removed and disposed of properly. We also conduct random load inspections that go beyond simple observation and are documented per County laws.

Peña incorporates information on how customers should handle and dispose of HHW in a safe and responsible manner and will work with the City of Dinuba to ensure these materials are not illegally dumped or misplaced in solid waste containers.

Alternative Fuel Options
Peña actively looks for opportunities to reduce the carbon impact of our fleet, in support of the GHG reduction goals of our communities and to reduce local air pollutants. Implementing technology and consistent maintenance programs assists in these efforts, as does the exploration of several alternative fuels as we move our fleet away from diesel.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 65 Compressed Natural Gas (CNG)
Compressed Natural Gas (CNG) vehicles are a safe and environmentally friendly alternative to diesel that is becoming increasingly common in garbage collection trucks. Peña has several CNG vehicles and is looking to expand their use as the fueling infrastructure develops in the local area.

Cost-effective and safe fuel source for trucks
Clean burning engines result in very low levels of air pollution New engines emit virtually zero NOx emissions
Provide a 12% reduction in GHG emissions
Renewable Diesel
Peña is currently using Renewable Diesel as an alternative fuel to traditional diesel. Neste MY Renewable Diesel is an entirely renewable and sustainable drop-in fuel that delivers superior powerful performance, lowers maintenance costs, and reduces air quality impacts. Neste has been chosen for the Global 100 list of the world’s most sustainable companies on the Dow Jones Sustainability Index for many years.

Neste is the only company in the world capable of deriving renewable fuels flexibly from over 10 different streams including a mix of waste and residues as well as various vegetable oils. Renewable diesel is:

Made from waste, residue and other renewable raw
materials, like used cooking oil, instead of crude oil pumped out of the ground. 100% renewable raw materials, Neste MY is made from a mix of over 10 different wastes, residues, and vegetable oils.

A high-cetane fuel with a low cloud point, conducive to cold start and greater pickup.

Similar in chemical composition to fossil diesel but emits up to 80% fewer GHG emissions on a lifecycle basis.

A drop-in replacement, requiring no new fueling infrastructure.

Comparable in cost to other diesel products in markets with low-carbon fuel standards (the fuel’s final price is set by Neste’s authorized distributors).

Compliant, meeting all ASTM D975 and state and federal diesel specifications, including those set by CARB; it also presents no risk to engine warranties.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 66 Biodiesel
Peña is currently using 20% biodiesel (B20) as an alternative fuel to traditional diesel. The fuel requires diesel engines to be converted to utilize the blend as assists in reducing the carbon intensity of the fleet. Benefits to using the fuel include.

Produced from renewable biomass such as wood, crop residue, sawdust and tallow.

Reduces the dependence on fossil fuels.

Is not chemically identical to diesel fuel and meets its own ASTM standard.

Manufactured in the United States to help support agriculture jobs.

Provides up to an 18% reduction in GHG emissions as compared to diesel.

Easy to source within California.

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10.0 Customer Service Plan
Peña has an exemplary reputation for providing excellent customer service delivered through a combination of leadership, training, safety programs, technology enhancements and cooperation with the City. Peña and the City have a history of collaboration to provide greater programs and diversion opportunities for customers in the City where customer service is the backbone of these programs. Customers will continue to be greeted with friendly and informed employees that will assist them with their needs. Additionally, these customer service interactions will be viewed as opportunities to educate individuals on diversion programs. Peña will provide an operation that seamlessly integrates the data capture of these interactions so that both the City and Peña are a unified face to the customers. Customers will be pleased that they can come in person and visit the office location at the Dinuba Recycling Center, or our existing service center, located a close

6.8 miles away.

10.1 Customer Service Overview
Peña has demonstrated our commitment to engaging with the community, in a collaborative manner with the City, to drive greater levels of diversion for the City of Dinuba. It is a core business goal to continue to provide through this collection contract. To support customers, and assist the City with SB 1383 compliance, we will continue to offer Technical Assistance and education to customers so they can stay informed about SB 1383, AB 1826, AB 341, and AB 901. Our customer service staff will assist in supporting the City in its desire to drive Zero-Waste programs, Service Spotlight: At Peña you’re not just another number. Our size has allowed us to provide a greater focus on the communities we serve without adding unnecessary overhead that creates a cost burden to our customers. Our commitment to hire locally, deliver quality service, and maintain reasonable pricing has helped us maintain contracts in Tulare and Fresno Counties longer than any other firm in the region. Our customer service representative to customer ratio is one of the best in the industry, meaning issues are guaranteed to be resolved quicker.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 68 promote environmentally focused service opportunities, coordination with the City, tracking and reporting in the customer service software.

Peña will continue the tradition of forging strong community bonds and provide hands-on educational efforts to help
customers understand and correctly participate in our
programs, and maintaining partnerships with schools,
community, and non-profit organizations to ensure that these groups and those whom they benefit continue to thrive. In addition to providing basic information and instructions about our services, we believe public outreach should go a step further and comprehensively promote the kinds of
environmental practices that will be thoughtful to how materials are managed, increase diversion, encourage reuse and innovation, and benefit the community for years to come.

Peña supports the City’s goal in placing great importance on effective public outreach and education in helping residents and businesses fully understand options for, and benefits of, source reduction, reuse, recycling, and composting.

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10.2 Customer Service Performance Tracking
Peña has had no formal claims through any of our four contracts over the last 12 months and retains an A+ rating with the Better Business Bureau. We resolve customer service issues daily through research, placing monitors, education, and follow-up services. In the City of Dinuba, Peña only had 22 complaints from July 2023 – July 2024, all of which were resolved in a timely manner, across the City.

The leadership and daily management of the company continually looks for ways to improve the customer experience, efficiencies, and services to the community. To ensure we are meeting customer needs quickly and consistently, we monitor several performance indicators to ensure customer experience and satisfaction. We constantly look for ways to improve customer service, measure success that is meaningful to our customers, and engage our employees. This includes measuring and coaching staff on key performance metrics to ensure we are available to service our customers when they have a need or problem to resolve.

Average Speed to Answer (ASA): On average, we answer our customer calls in less than 6 seconds.

Call Abandon Rate (ABA): less than 12% of callers disconnect before their call is answered.

Tracking our Success
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 70 Average Call Handle Time (AHT): On average, we have addressed our customers’ needs in less than 5 minutes. Our goal is to resolve every issue at the first point of contact and dedicate as much time as necessary to guarantee customer satisfaction.

Average Hold Time: We strive to make sure no customer call is placed on hold for over 2 minutes.

In our interest to be transparent and accountable, Peña will provide monthly customer service reporting that includes the number of missed carts and bins as well as a customer complaint log and an evaluation of the previous months’ service that identifies possibilities for improvement.

These reports should be discussed during monthly meetings with city staff and a plan for improvement developed, if needed.

11.0 Competitive Rates for Service
In addition to meeting 100% of the collection needs of the City, we have added programs to our base rate that the customers will find convenient to manage hard-to-handle waste in a safe and easy way. It is our hope that over the term of the agreement, resulting from our significant investment in reporting technology and transparency, the City will find efficiency in the administration of this contract which they may wish to pass along to the rate payers.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 71 Franchise Fee: Peña is prepared to pay the requested 10% franchise fee for this current rate and all future rates.

SB 1383 Compliance Assistance Fee: Annually, $150,000 and adjusted by CPI. Peña would be happy to discuss SB 1383 procurement solutions with the City through our compost facility solution, that can ensure cost-efficiencies for the City. This could include compost giveaway programs at the Dinuba Recycling Center, in addition to paying for Direct Service Providers that utilize compost from Kochergen Compost Facility.

Business License: Peña has an active business license for the City of Dinuba.

Street Sweeping & Alley Clean-up: Monthly, $4.50 per residential customer and $5.00 per commercial customer
City Billing & Administration: Monthly, $4.50 per residential customer and $4.50 per commercial customer.

11.1 Compensation Options
Peña looks forward to discussing compensation options in the Agreement that could keep costs stable for the City. These could include the following:
 Annual CPI cap, with a roll-over provision year by year.  No CPI adjustments in the first two years of the term.  Pass through disposal and composting tip fees.

Importantly, Peña will work transparently with the City to ensure that costs are transparent over the term of the Agreement.

Our goal is to motivate customers to the importance of waste diversion through the highest level of services we can provide Printed on 100% Post Consumer Recycled Paper
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12.0 Operations and Implementation Plan
Peña understands composting and organic
waste recycling has been around for
decades and we have always
decided to use a third-party
composter, Kochergen Farms, for
organic waste processing.

Purchasing and operating your
own organic waste processing
facility will only increase the cost to
the customer and add additional
bottlenecks in the long term, to an otherwise
seamless operation.

By being a permitted organic waste transfer station,
using third-party compost operators who are experts
and recognized statewide in the composting industry,
Peña can offer 100% guarantee that the City will have
capacity for current and future organic waste tonnage
for the length of the contract and that pricing will not be affected by internal operating factors. We have
secured a long-term contract with no restrictions from
the State, and no requirements for grant funding to
support the organics operations.

Furthermore, being only 5.5 from Dinuba city center, Peña offers the shortest travel time and least emissions for all materials generated within the city; from the generators doorstep to the end processing facility.

The purpose of SB 1383 is to limit short lived climate
pollutants, and Peña is the most efficient solution.

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12.1 Transition Plan
Peña has been providing refuse and recycling services to Dinuba for over 4 decades. During this time, Peña has been adjusting service requirements to coincide with any local or State laws and regulations. Because Peña is already providing the service, residents and businesses will benefit from minimum disruption to their service. Transition elements typical to a change in a hauler would not be the case with Peña and City due to their ongoing relationship.

Peña will ensure that all vehicles are in compliance with the requirements of the Agreement and the stringent CARB regulations. On day one of the new Agreement, all of our vehicles will be less than 12 years old, fully equipped with GPS systems and the Samsara safety system described in Section 4.1. It is expected that up to two new vehicles will be purchased and used for the new Agreement term. Peña utilizes CNG vehicles and will work with the City to determine if that CNG can qualify for SB 1383 procurement requirements. In addition, Peña has ensured that all containers are SB 1383 compliant in Dinuba. However, older containers will be swapped for new containers over the term.

Outreach Plan
Although Peña is the incumbent, the
announcement of a new Agreement is an
opportunity to remind customers of the
importance of recycling and composting.

Peña will increase the frequency of
education and ensure that customers
understand the requirements of SB 1383,
and that lid flips are being conducted to
evaluate potential contamination in
containers. Peña will develop detailed
plans for commercial and residential
customers in conjunction with the City to
ensure that we can use this opportunity to
advance recycling programs across the
City.

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12.2 Residential Collection Services
As the city’s current service provider, Peña provides all 5,698 Dinuba residential accounts with a 3-cart system that is color compliant with SB 1383. Residential properties, including multi-family dwellings with four or less units will continue to use their 96 gallon, 3-cart system which includes a blue cart for dry recyclables, including paper products, plastic, and tin cans; a green cart for organic waste and a black cart for solid waste. All containers will be clearly labeled per SB 1383 requirements and any damaged or cosmetically flawed carts will be replaced before the start of the contract.

Materials collected in the blue cart will be transferred to Peña’s Material Recovery Facility, which is located only 5.5 miles from the City center. They will then be processed and sold to end markets. Organic materials will also be transferred to Peña’s MRF before being delivered to Kochergen Farms Composting where they will be processed into compost. All solid waste will be transferred to the Tulare County Landfill in Visalia. To reduce early morning noise pollution, residential services will begin no earlier than 7:00 a.m., Monday through Friday unless there is a one-day delay for Holidays.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 75 Annual Dump on Us!
In coordination with City staff, Peña will provide two annual community clean up events for all City residents on a designated date at a City approved location. Prior to the event residents will be notified of the upcoming event. A list and description of acceptable materials will be made available as well as contact information, location, date and time of the event. Materials accepted at cleanup events will include: large bulky items, appliances, organic waste, electronic waste, mattresses, tires, metals, large rigid plastics and batteries.

Peña’s will also partner with the Tulare County Environmental Health Department to provide Household Hazardous Waste and Sharps/Needles waste collection on the same date as the cleanup. To assist the City with their SB 1383 procurement efforts, Peña’s will provide staff and equipment for the distribution of compost. As an added perk to the City, confidential document destruction provided by Countywide Shredding will be available to all residents at no added cost.

Special Handling – Supporting Those in Need
Peña will provide the assistance of bringing out and
returning carts for the City’s current severely
disabled residents. Should the need arise in the
future for additional residents to be provided this
special servicing Peña will support the City’s
recommendation for including them in this program
for free.

Senior discount
Peña cares about our community and its most
vulnerable residents as demonstrated by the service
we have been providing to Dinuba for over 40 years.

As a way to help protect those that might be on a
fixed income, Peña’s Disposal would like to offer a
Senior Discount rate of 10% for qualified residents
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 76 65 years and older with cart service. The Senior Discount will require proof of age, proof that no one younger than 65 lives in the household, and/or the customer enrolling is listed as head of household. The discount will apply to the base rate for waste disposal, recycling, and green yard /organic food waste.

12.3 Commercial Collection Services
Peña assisted the City in creating one of the State’s first recycling ordinances in response to Assembly Bills AB 341 (Mandatory Commercial Recycling) and AB 1826 (Mandatory Commercial Organics Recycling). As a result, City achieved 100% compliance with both mandates. This was later followed up by adding SB 1383 provisions in the ordinance. If awarded, there will be a seamless transition to the new Agreement as all bins and carts are already color compliant with SB 1383. Signage and labeling requirements will also be met by the first day of the contract and any damaged or cosmetically flawed bins will be replaced or repaired.

All commercial accounts will be revisited by our Outreach and Education staff, and exemptions will be reviewed to ensure compliance with AB 341, AB 1826 and SB 1383. Peña will provide educational materials to all commercial accounts quarterly, or more frequently if required to All commercial customers that are required to recycle will be receiving a 96-gallon blue cart at no charge.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 77 educate customers on appropriate sorting programs. Per city requests, Peña’s will also provide two steam cleaning services for all commercial customers required to subscribe to organic waste services. Given the traffic density in the downtown area and schools, Peña’s proposes to start service for commercial accounts at 6:00 a.m. as an exception to the RFP due to the safety of the public.

The following will be available to all commercial customers:

Free Steam cleaning for all containers used for food waste 2x per year.

Free on-site waste evaluations and suggestions for improvements in recycling programs.

Temporary bins for construction and demolition projects.

Compactor and baler services for large generators.

12.4 School Collection Programs
Peña's has been working closely with Dinuba Unified School District to ensure compliance with AB 341 and SB 1383. Although the requirements for schools are different from the City requirements, we will continue our work with Dinuba schools to make sure they are in compliance with all state mandated recycling programs.

12.4 Industrial Sector Collection Program
Industrial generators have the opportunity to use 20-,
30-, and 40-yard roll-offs or compactors for solid waste, recyclables, organics, and construction and demolition
materials. A smaller 12-yard roll-off is offered for
concrete or asphalt recycling and a larger 50-yard rolloff is also available for recyclables only. Roll-off services will be available on an on-call basis or as a
scheduled service if requested by the customer. All materials, with the exception of solid waste, will be delivered to Peña MRF where they will be processed in order to achieve the highest diversion possible. Peña has successfully helped many industrial customers achieve the mandated 65% CalGreen diversion requirement. Mixed loads will be processed and separated Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 78 by material. When requested by the customer, diversion rates by material will be documented to assist with LEED projects.

12.5 Organic Waste Recycling Services
At Peña we have done our due diligence to make sure that we are fully permitted and operationally ready to meet the challenges of SB 1383 and the required additional organic tonnage that must be collected and diverted from landfill. We currently have a long-term contract with Kochergen Farms Composting, Inc. to process our green waste and organic food waste in compliance with SB 1383. Kochergen Farms
is state certified and permitted to process both green green waste and organic food waste. Kochergen will pick up the mixed material from our Facility for transport to their facility for processing. We are also fully permitted to accept, transport, and process green waste and organic food waste and any required increases in capacity. For more information about the Facilities that will be used to service this Agreement please see Section

8.0. 12.6 Promoting Edible Food Recovery
In an effort to reduce food waste sent to the landfill Peña would like to work alongside the City to promote food recovery, which is required for SB 1383 compliance and also provides meaningful benefits to local residents. Peña has many current programs that assist organizations collect and deliver food to those in need. For example, Peña provides support to Open Gate Ministries in Dinuba and has helped to create fundraising opportunities for their organization.

Open Gate Ministries
Open Gate Ministries is an interdenominational Christian organization ministering to the physical and spiritual needs of persons according to the life and teachings of Jesus Christ through the provision of shelter, sustenance, and companionship. They distribute food daily (M-F) in Dinuba at their shelter location, 511 N. K Street at 3 PM. They also distribute food once a month in Orosi (3rd Tuesday, 41645 Road 128) and Cutler (4th Tuesday, 12588 Avenue 407), both at 9 AM, Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 79 while supplies last. Over 430,000 pounds of food are distributed annually. In 2020, they served more than 5,450 families, over 21,100 people, and over 430,450 pounds of food.

Peña understands that the City is required to develop infrastructure for edible food recovery if there are gaps identified in the current network of organizations. Peña is willing to assist the City in these efforts and can include edible food recovery information in our outreach efforts to the Tier 1 and Tier 2 SB 1383 compliant generators.

Additionally, Peña and the City can look to develop infrastructure through programs such as:

Broader fundraising opportunities in the community.

Expanding partnership of stakeholders interested in developing edible food.

Helping to communicate this need through
various Chambers and Civic organizations.

Assisting with grants from the State and other
organizations for their recovery agencies.

Encouraging volunteer opportunities among our
staff and through our Chamber and Civic
organizations.

Peña has identified several agencies in our region that could be involved in recovery and distribution of edible food in and around Dinuba. Collaborative regional
networks offer many opportunities for efficiencies,
collaboration and partnership.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 80

12.7 City Collection Programs
Peña will continue to provide complimentary waste services for City buildings. This will include the necessary sizes and containers to support weekly solid waste, recyclables, and organic waste recycling. In addition to waste disposal containers, Peña will provide City buildings with a battery recycling container for City and public battery disposal to support proper recycling of batteries.

Electronic waste will also be picked up upon request from City locations.

Locations include:

1. City Hall – 405 E. El Monte Way

2. Wastewater Plant – 6675 Avenue
412

3. Fire Department – 496 E. Tulare

4. SportsPlex – 201 N. Uruapan Drive

5. Transit Center – 180 W. Merced
Street

6. Senior Center – 437 N. Eaton
Avenue

7. Police Department – 680 S. Alta
Avenue

8. Fire Department – 420 E. Tulare
Street

9. Community Center – 1390 E.

Elizabeth Way

10. Public Works #1 – 110 S. College
Avenue

11. Public Works #2 – 1088 E. Kamm
Avenue
Peña will support all Community events by donating our waste disposal services at no charge.

This will include the delivery, setup, and removal of the appropriate solid waste, recycling, and organic food waste containers, based on event. Containers will be made available prior to the event and removed at the conclusion. If necessary, we will arrange for a dump during the event.

Peña will provide free service to existing downtown
and community containers. Peña will add and
replace containers at the City’s request.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 81 Upon request, and based on availability, Peña will provide a booth with staff to distribute information and answer questions regarding the transition of waste hauler, State mandates, and recycling programs.

We understand the current Community events to be as follows:

1. Cinco de Mayo

2. Raisin Day

3. Independence Day

4. TBD at City’s discretion
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 82

12.8 Construction and Demolition (C&D) Debris Recycling Construction and Demolition generators have the opportunity to use 3-yard bin or 20-, 30-, and 40-yard roll-offs for construction and demolition materials. A smaller 12-yard roll-off is offered for concrete or asphalt recycling and a larger 50-yard roll-off will also be available for recyclables only. To ensure the 65% diversion rate required for CalGreen compliance, Peña has software to easily track and report materials collected by customer, date, material type, and tons. Mixed loads will be processed and separated by material. When requested by the customer, diversion rates by material will be documented to assist with LEED projects. As a measure to try to give the City the most diversion credits possible, City should require customers who are using a third parties to report tonnages and diversion rate either to the City or directly to Peña.

12.9 Bulky Item Collection and Disposal Options
Two Community Clean-up days per year at a City designated location in the spring and fall will be provided by Peña. The Clean-ups will provide the collection of:

Green waste mixed with organic food waste
Tires
White goods (appliances)
Mattresses
Bulky Items
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 83 During the Community Clean-ups, City
residents will bring disposal items to the City
provided location between the hours of 7 a.m.
and 3 p.m., where upon arrival City personnel
will validate customer ID and utility bill. Cleanup disposal will be source-separated by material type to support our recycling efforts
and residents will not be limited to how much materials can be dropped off at the event. Customers will be directed to the appropriate location and required to unload their material. Materials will be evaluated for their potential ability to be diverted, including 1) Reuse opportunities, 2) Disassembly and repair opportunities, 3) Recycling, and then finally 4) Disposal.

Peña will support the City’s current clean-up policy with potential of enhanced modifications that benefit the customer. Two enhancements would be to also offer residents shredding services as part of the clean-up where they can bring an equivalent of five standard bankers’ boxes for onsite shredding. Additionally, we will provide ½ cubic yards of free compost to every resident on a first come first serve basis.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 84 On-call Curbside Bulky Item Pick up for the Elderly: Peña’s understands that some of the most vulnerable citizens may not be able to take advantage of the drop off events. Therefore, we will offer curbside pickups 2 times a year to our Senior citizens upon request. Senior citizens can make a request by contacting our office and scheduling a pickup with one of our Customer Service Reps. Items scheduled for pick up should not exceed two cubic yards. Curbside bulky item pickup will also be available to other residents for a fee.

Drop off Voucher: Residents and multi-family dwellings may request one Drop-Off voucher per calendar year. Requests can be made by calling our office where we will mail out the drop-off voucher or the customer can pick it up at our office. Drop-off vouchers are limited to one bulky item per voucher.

Alley Clean-Ups: Peña will work with the City in support of any requests for abandoned items in public areas. We currently support on-call pick-ups in other jurisdictions as needed. In Dinuba we will conduct quarterly sweeps of the City to remove items that are abandoned in the public right of way. Should the City request additional collection of abandoned items, we will respond within 24 hours to requests for removal.

12.10 Household Hazardous Wastes (HHW)
The Recycling Center in Cutler, is 6.8 miles from the
City of Dinuba has an ABOP facility, that allows for the free drop-off of Antifreeze, Batteries, Oil and Paint, as well as other HHW materials, where customers can also
drop off tires, E-waste and mattresses. Educational
materials provided to residents and commercial
customers will feature information on where materials
can be dropped off and safely disposed, no less than
once per year.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 85

12.11 Disaster Preparedness
Peña is willing and prepared to assist in emergency situations and provide support for the City. Peña employees (management, truck drivers, mechanics, equipment operators, etc.) can be made available and equipped with hauling and material moving equipment to assist the City within 24 hours of notification. Peña staff and equipment are in various locations and will be available whenever necessary to assist and provide special services in the event of floods, wildfires, earthquakes, other “acts of nature”, war, civil insurrection, riots, acts of any government, other similar catastrophic events, and/or labor unrest.

Peña is prepared to provide a detailed Emergency Services Plan specific to the City prior to commencement of a new agreement.

Given the COVID-19 pandemic and the everincreasing risks of climate-related catastrophes, Peña assures the City that it will also continue to
provide its essential public services during
disasters. California grants essential worker
status to those who “support the removal,
storage, and disposal of residential and
commercial solid waste and hazardous waste,
including landfill and recycling operations.”
Peña’s understands that as an essential service,
the company must be prepared to adapt to
complications that may arise and will perform its
duties as permitted by government and health
agencies.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 86 “LEVEL 1”
While working
with the City,
Peña is prepared
to take the following actions to
continue service given
potentially limited manpower or
resources due to a pandemic or
other disaster.

Peña could expand the
end-time of collection
operations, as needed, to
accommodate additional waste traffic while preserving the limited collection operations in the morning.

Peña could suspend its bin maintenance route, except for bin repairs as needed, to slow the amount of traffic and exposure the public.

Peña could reduce cart/bin tagging for overloading bins, as our company understands that a disaster shock is not something every household has prepared for and may not be acclimated to the increase in home generated waste.

Peña will remain steadfast in its commitment to reduce contamination and improve the City’s diversion program, including the implementation of SB 1383. As such, it will continue tagging carts and bins for excessive contamination, but not excessive overloading.

Peña is also ready to adapt to worsening scenarios as needed. Peña will act in close cooperation with the City before deciding on escalating response scenarios. In the event of such a scenario and with the approval of the Solid Waste Program Manager, Peña will enact the following protocol:
“LEVEL 2”
Peña will cancel bin maintenance routes altogether, with the exception emergency bin repairs. An employee will be dispatched directly for such emergencies.

Bulky Goods/On-Call collection route will be cancelled.

C&D roll-off bins will be monitored and put on hold as needed to comply.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 87 Upon City approval, Peña could further enact level 3 protocols to further reduce exposure, and account for possible staffing and infrastructure shortfalls. During such reductions, Peña will prioritize the collection of putrescible wastes, as those are the most likely to pose an immediate threat to public health.
“LEVEL 3”
Continue providing commercial and
residential weekly waste collection at required
service levels.

Reduce recycling and green waste collection services
to either:
 Bi-weekly service;
 Whenever possible given available labor and
resources; or,
 Upon an agreed to schedule between Peña and
the City.

Peña will work directly with the City, its employees, and its customers when implementing and adapting these plans as the situation evolves.

Wildfire
Dinuba's geographic location allows it to enjoy a lower risk of wildfire damage than many other parts of the state of
California. However, due to the increasing length, severity, and frequency of wildfires within the state, Peña understands that it will need to have plans in anticipation of the
consequences of a major regional wildfire. Although Dinuba may not be directly impacted, such events can disrupt nearby populations and regional waste infrastructure in such a way to require Peña to adapt its operations.

In 2020, California was nearly entirely engulfed in wildfire smoke, posing both acute and chronic health risks. Peña values the health of its workers and will not assign its workers to posts that will subject them to hazardous air. During wildfire events that produce very unhealthy air quality, outdoor workers at Peña’s Material Recovery Facility will be provided protective masks, and if Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 88 possible, reassigned to work indoors. During events with hazardous air quality, Peña is prepared to halt outdoor operations entirely, excepting only essential tasks. Should fire reach Peña’s facility itself, staff and facility users will be evacuated in accordance with the emergency action plan that is kept on-site and instructed to employees during mandatory trainings.

Disposal Flexibility
In California, wildfire debris can overwhelm local facilities and require transport to distant disposal facilities. As such, in the event of a major wildfire Peña may find that its regular disposal sites are impacted. Impacts could include staffing shortages, long wait times, disposal limits, and inaccessible biomass facilities for managing wood waste.

In the event that the local landfills are impaired to such an extent that Peña’s regular disposal is affected, Peña is prepared to adapt. Peña maintains relationships and communication with multiple disposal and waste recovery facilities both inside and outside of the Central Valley Area.

In the event of any disaster that affects the facilities, Peña will make arrangements at alternative facilities. These facilities will be contacted daily to ensure capacity for the regular wastes of Dinuba as well as any disaster debris Peña handles.

Disaster debris from major incidents may increase the amount of time Peña’s drivers spend in traffic and at the facility in order to transfer and dispose of waste. Peña is prepared to, in collaboration with the City, extend driver and collection hours to ensure all wastes are removed in an efficient and timely manner for the duration of the delays. Should Dinuba be directly impacted by a disaster, Peña acknowledges its role as an essential service provider. Peña will offer the following services to affected communities in order to contribute assistance where possible:

Additional bulky waste pick-ups free of charge for the duration of the emergency Suspension of cart-tagging for cart overloading
Timely replacement of carts and bins damaged or destroyed by the disaster Recordkeeping of tons collecting during the emergency
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 89 Soft-Pak.com

13.0 Technology
Peña prides itself in being small but mighty, where we have made significant investments into our operations and customer service technology that has resulted in tangible customer satisfaction, operational efficiency, increased safety and employee support. These technologies allow our operations to run seamlessly and will be a significant asset in meeting the requirements of the upcoming State regulatory requirements.

13.1 Soft-Pak
Peña uses Soft-Pak, with the Mobile-Pak app technology for enhanced customer service capabilities, streamlined operations notifications, tonnage tracking, and more, all which will ensure the City has full confidence in our operations and programs. Soft-Pak has several applications that provide a significant enhancement to our operations and allow our team to manage and modify routes.

The software is used daily by our drivers, dispatch and customer service team to ensure that each route is well maintained and adjusted to reflect new developments and changes in service levels, customer counts and traffic patterns. With Soft-Pak, all customer service, routing and operational information is integrated and available for all users in a controlled and easy to access system, whether in the office or in the field.

The team’s collective goals are straightforward:
 Improve the Customer Experience
 Streamline Communication
 Support Operations
 Increase Efficiency
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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 90 The following list identifies its key capabilities for accurate information management.

Create, edit, remove customers or
customer information;
Add, remove, or edit services;
Billing and payment services;
Logs customers notes and
distinguishes between type of note
(complaint, solution etc.);
User friendly on demand reporting;
Offers online bill pay;
Create, edit, dispatch work orders;
and,
Create and edit routes.

Soft-Pak provides a modular system for information management. The central application is iPak.

It coordinates the flow of information for the Mobile-Pak and Map-Pak modules for various operational tasks. At our facility Scale Pak can track inbound and outbound weights, and store vehicle information, ensuring that we know exactly the tons collected by route.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 91 Map-Pak displays customer locations in a user-friendly map through a variety of coloring and labeling options and allows users to visualize existing and future routes. It is updated in real time so route managers, drivers, dispatchers, and customer service representatives can resolve any questions or concerns our customers or municipal
partners may have.

The modular system is web-based. So, when iPak
changes – where customer service and billing data is
stored – updates to Mobile-Pak and Map-Pak are
immediate to capture new customers and service
changes.

Primary Customer Benefits of Integrated Route Management Operational Efficiency: Designing and utilizing the most efficient routes means lower cost for customers, less wear and tear on city streets and the ability to avoid heavy traffic patterns.

Safety Improvements: Routes are planned in line with company safety policies and protocols.

To the greatest extent possible, routes are set to accommodate traffic patterns and flow and avoid high-pedestrian traffic hours at locations such as schools and parks.

Environmental Savings: Operational efficiencies gained through our routing process have immediate, positive effects on the local environment. Fewer miles driven means reduced greenhouse gas emissions.

Technology Leads to Better Customer Service
Our Customer Service Center connects directly with the
customer and the drivers and route managers. It is done seamlessly using technology that communicates with the
truck’s computer and driver and allow the dispatcher to see where our trucks are located and how well they are
progressing on their route.

A phone call to the Customer Service Center generates an electronic ticket automatically sent to the dispatcher.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 92 The dispatcher reads the ticket, researches the situation using data from the driver tablet, and determines who can best handle the issue. The dispatcher talks with the driver and can assign the electronic ticket onto the driver’s tablet; mobile technology gives the dispatcher quick direct access to each driver.

We have a team of dedicated operation specialists that work side-by-side, keeping watchful eye on residential, commercial and roll-off services and routes daily. They are able to assist their colleagues in the Dispatch Center to troubleshoot issues as they arise. Every dispatcher or operation specialist can access the same information providing continuous seamless coverage if someone is on a break, or during an all-hands situation like an emergency or weather event.

The increase in effectiveness afforded by our technology investments empowers our employees to deliver exceptional customer service by the most efficient and effective means possible.

Key functionalities include the ability to:

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 93  Instantly view driver location and route progress
 Assign electronic tickets
 Instantly share and access on-route photographs (i.e., photos of blocked containers, etc.)  Reallocate portions of routes or a single collection from driver to driver The combination of onboard technology investments and computerized dispatch enables Peña to increase the effectiveness of our everyday operations and maximize our ability to quickly respond to customer needs.

Managing Route Progress
Consistency equals customer
satisfaction. Using Map-Pak
technology, route managers and
dispatchers can track every stop on
the route virtually. By following the
same route order every service day,
we create consistency in service and
increased customer satisfaction.

Mobile-Pak displays how closely the
driver followed the route, where
there were service delays, and where the driver had to deviate from the route. Coaching consistency is important, and our general goal is to run the route at least 90% as designed.

The graphics show the tracking for an actual route. A route order is typically denoted by red symbols (representing each account on the route). The order in which stops are serviced is denoted by blue symbols (based on when the driver “statuses” the stop, meaning completed the pick-up).

The driver updates the status of each container as it is collected. That route information is shared instantly with the customer service center, so when a customer calls, our CSRs know what has happened on the ground. This helps the route manager track down disputed calls and helps the driver eliminate missed pick-ups.

Commercial settings can be challenging to service. Often times, business addresses and container locations do not align. Using the in-truck tablet, we can include the container’s GPS Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 94 location to identify its exact location on the property. This can assist drivers to avoid missed pickups in confusing setting.

We know not every day goes smoothly. Traffic can slow a driver on their route. A driver gets sick and the route still needs to be serviced. Route managers and dispatchers can take a portion of a route, or an entire route, divide it up among other trucks, and seamlessly drop those stops onto the other driver tablets. This puts the customer first, allowing us to quickly react to all situations.

It is all about getting the job done as expected every day.

While sitting at their desk, our operations team can see where our trucks are located, the stops already completed, and the day’s work left to be collected. The software gives the operations team the tools needed to re-route the work to the nearest truck.

Onboard Tablet
The entire fleet will be equipped with an onboard tablet, which enhances communications between our operations and customer service teams. The table has replaced paper route books with electronic sheets updated in real time. Collection drivers see all stops and service tickets on their touch screens, which is updated remotely and in real time. Drivers use their tablets to log completion of each service performed.

The tablet is also a key tool for noting and communicating route exceptions such as “container not out”, blocked containers, extras, and contamination. Each exception has a designated code.

Drivers log the appropriate code at the time of service and also have the option to add supplemental notes.

The tablet records route times versus non-route times. Nonroute times include daily vehicle inspections, breaks and lunch, disposal time, route transit time to and from the yard or disposal site, and mechanical or customer delays. Each activity is stamped with a start and stop time.

In the event that the tablet becomes unavailable for any period of time or loses its connectivity, the tablet continues to collect data for upload upon reconnection or the driver still has the traditional paper route sheet to perform collections and manually enter route exceptions.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 95 Customer Benefits
Proactive Communication: Drivers document any service issues, including service delays. This allows us to proactively address issues with our customers and prevent inconveniences such as missed collection.

Enhanced Service at our Customer Service Center: CSRs have virtually realtime customer information at their fingertips, allowing them to see what our drivers see, and communicate accurate, customer specific information during a single call.

Service Quality Assurance: Should a container not be collected due to contamination; the system automatically photographs each service with a time stamp. This allows Peña or city staff an opportunity to reach out to the customer and offer technical assistance and education. This documentation is automatic for every customer, every day.

Documenting Extra Service: Drivers can use their tablet to record any extras.

These photographs are automatically linked to the customer profile instantly for CSRs to use on a single customer call. This tool is helpful in giving customers the peace of mind knowing that any extras charged belong to their account.

Primary Operations Benefits: The OBC used in the field links directly to the inoffice iPak system. The in-office software allows route managers and dispatch staff to enhance overall efficiencies through:

Monitoring truck locations via GPS
technology
Monitor idle times to eliminate
unnecessary emissions
Transferring or adding additional
collection stops (i.e., on-call
customer requests, extra or missed
pick-ups) to a route in real-time
Using interactive maps to see the
location or status of vehicles,
promoting efficient dispatching
Identifying potential issues or areas
for routing improvement
Our onboard computing system
makes documenting route
exceptions quick and efficient for our
drivers and provides full visibility of
account notes to our staff.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 96

14.0 Reporting Program
Quarterly reports
Peña will provide complete and accurate Quarterly Reports to the City, within 30 days from the end of the reporting period. This will include tonnages hauled and diverted, hauler-customer compliance (AB 341, AB 1826, SB 1383, etc.), and gross revenues and gross receipts for hauler-billed services.

Annual reports
Peña will produce annual reports for the City within 120 days after the close of each calendar year. In advance of the first year, Peña will provide the City a format for approval by the City Manager. Peña will continue to provide this report annually to the City in the approved format.

SB 1383 Studies and Compliance Reporting
Under SB 1383 regulations, the jurisdiction is the responsible party for most of the reporting and recordkeeping requirements. However, Peña understands that as the hauler and facility operator serving the jurisdiction, much of the information sought by CalRecycle actually begins with Peña. As such, Peña will treat the recordkeeping requirements as a mandate on the company itself and will diligently track the information that the City will require to stay in compliance. Specifically, Peña will have records of its outreach efforts, its route reviews, and its contamination monitoring, as well as any facility diversion information and generator records. This will additionally include the ultimate disposition of organic wastes, and any other programs that may impact the City’s compliance.

CalRecycle Annual review
During the annual review, the City will be reminded of the diligence of Peña’s service, and the commitment the company makes to its customers, its employees, and the community as a whole. In the event of any grievances, Peña welcomes this annual review as an opportunity to improve its services and address any problems to the City’s satisfaction. Further, Peña will continue to work directly with the City and CalRecycle to ensure that all information provided in the Electronic Annual Report and through the Franchise Quarterly and Annual Reporting has sufficient backup information and recordkeeping for full SB 1383 compliance.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 97 Privacy Policy
Peña, as a hauler servicing a multitude of customers, retains a significant amount of important customer data which is necessary for the company to perform its duties. This information includes addresses, service levels, business names, compliance records, waiver status, and a multitude of other data points which are essential to the conduct of regular operations as well as maintaining recordkeeping compliance under state laws such as SB 1383.

Peña respects its customers and honors the trust given to our company from our customers. As such, under no circumstance will we sell our customer data acquired through Soft-Pak or any other means. Peña may share this data, such as address and service level, as required to the City in order for the City to perform its necessary functions, such as SB 1383 enforcement.

Except for the City and where required to by law, Peña does not post or share customer information with the public or public agencies. Access to customer information is protected by the company to the best of our ability, and will be made available to the customer, after identity confirmation upon request. Peña is fully compliant with the California Consumer Privacy Act of 2018 and will act quickly to fulfill its obligations under this act upon request from our customers.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 98

15.0 Public Education and Outreach Plan
Peña has exemplary education and outreach programs, which provide graphic rich, detailed information in multiple languages that allow for easy identification of items that need to be recovered for each collection sector. Peña will work closely with the City to ensure that all outreach materials, messaging and slogans are approved with the goal of ensuring that the City and Peña are close collaborative partners and that customers are fully informed on the requirements of AB 341, AB 1826, AB 827 and SB 1383 regulations.

Peña has worked diligently for decades to both ensure compliance with current regulations, and to prepare Dinuba for future regulations.

AB 1826 (Mandatory Commercial Organics Recycle aka MORe) | AB 1826 is focused on diverting organic materials from landfill for commercial businesses through a phased in program.

December 2020, CalRecycle began requiring all Commercial Generators that produce 2 cubic yards or more of solid waste to subscribe to an organics service. The requirement prepared cities for the more substantial organic collection programs required by SB 1383, further described in this proposal.

Peña has achieved 100% compliance for AB 1826 in the City of Dinuba! AB 341 (Mandatory Commercial Recycling aka MCR) | Assembly Bill 341 was signed into law in 2011 to increase the amount of material diverted from landfills from the commercial sector. It requires businesses that generate 4 cubic yards or more of garbage service per week to arrange for recycling services. The same requirement is also applied to multifamily dwellings of five units or more.

Peña has achieved 100% compliance for AB 341 in the City of Dinuba! SB 1383 (Organics Reduction for Methane Mitigation) | The recently adopted Senate Bill 1383 has identified the reduction of methane generation of organic waste as a prioritized climate change mitigation strategy. As such, SB 1383 mandates reductions in the landfilling of organic waste, and thereby methane emissions.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 99 Peña has been working diligently to achieve full compliance with SB 1383 in the City of Dinuba. All programmatic requirements have been met, including lid flips, route reviews, outreach and education and recordkeeping requirements.

Our education and outreach programs use a range of graphic rich, bilingual materials that have consistent messaging across our social media, website, container labels, printed assets and incorporated into our community presentations.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 100 Renewed Outreach Program
Peña will work closely with the City of Dinuba during the start of the new agreement, which will be a renewed opportunity to distribute additional outreach to customers on the importance of SB 1383 compliance. The outreach will discuss the requirements of SB 1383 and reminders that Peña will be conducting lid flips to address contamination in the containers.

Outreach programs will look for opportunities to energize the community around waste diversion and sustainability programs. Peña will ensure this information is used to keep residents and businesses informed about the status of the City' s collection program where specific outreach will be developed to be used as an insert in the quarterly City newsletter.

Our outreach program is multi-layered and will deliver positive messaging about the importance of waste diversion. Peña will look for new opportunities over the term of the Agreement to manage harder to handle waste streams, promote source reduction and promote the purchase of both recyclable content and easy to recycle materials. All outreach and education marketing will provide customers with resources to get further information from our website, City website, and contact information for customer service representatives.

15.1 Residential Outreach Programs
Peña has an ongoing residential outreach program that will educate residential customers on diverting recyclables and organics through the three-bin program. Messaging will continue to encourage reducing
contamination and looking for
opportunities to source
reduce materials, in addition
to taking advantage of the
additional collection programs
Peña has to offer. These
outreach programs will be
provided to all single-family
homes, mobile homes and
MFD complexes with four or
less units.

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Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 101 Residential outreach programs will:

Ensure all residential customers are fully in compliance with SB 1383 and have arranged for recycling and organic collection services.

Provide customers with mailers, bilingual recycling flyers, handouts and door hangers to promote and encourage recycling.

Encourage diversion activities through a range of outreach items, including clear graphic rich labels on the bins/containers, fliers and door hangers for residents which provide information about acceptable and not acceptable items. This outreach would be bi-lingual.

Peña will conduct the appropriate lid flips under our container minimization programs.

With this robust public outreach program
Peña will reduce contamination of the
recycling and organic streams to enhance
the City’s overall diversion goals.

Conduct audits of containers and routes to
ensure compliance. Any contamination
issues would be followed up with phone
calls and/or email correspondence to the
customers. If consistently low participation
has been noted, program information and
outreach will be provided to the resident.

Exploring the possibility of imposing a fee
for customers with repeated
contamination issues.

Quarterly newsletters and social media
campaigns to provide information to
customers about special pick-up
opportunities, Christmas Tree Collection,
zero waste programs, promotion of bulky
item pick-up, shredding opportunities,
household hazardous, e-waste and
battery collection programs.

Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 102

15.2 Commercial Outreach Programs
Peña has several strategies to enhance
commercial recycling which builds off the
existing collection and outreach program.

Through maximizing diversion among the large
generators, expanding these programs to
smaller generators in a strategic manner, and
providing customized programs for those who
may have difficulty implementing full recycling
programs, Peña can significantly divert a large
portion of materials from the landfill.

Below are current outreach approaches Peña is
prepared to implement:

Ensure all Commercial customers with
2-cubic yards or more of solid waste
collection weekly arrange for recycling
and organic collection services.

Annual door-to-door in-person visits as a base service to all customers.

Targeting the largest commercial producers of organic waste and providing technical assistance specific to industry sectors. Collection strategies will be different for agricultural producers versus grocery stores for instance.

Providing customers with 3 distinctly colored and labeled bins and accompanying information about acceptable and non-acceptable items. Our labels and outreach information are bilingual and graphic rich for ease of customer understanding.

With this robust public outreach program Peña will reduce contamination of the recycling and organic streams to enhance the City’s overall diversion goals.

Scheduled audits (additional to in-person visits) of Commercial accounts to ensure compliance as requested. These customer service notes will be entered into Soft-Pak, where the City will be given reports that summarize these customer outreach contacts.

Contamination issues would be followed up with phone calls, mail, and/or email correspondence.

Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 103 Additional, commercial technical assistance, including site visits and audits, will be available for customers who contact the customer service line.

Provide information to customers through quarterly print ads in the local newspaper for the first year of services, and as needed throughout the franchise agreement.

Maintain website that any business or resident can access for reference and information regarding pick-up days, calendar, or recycling info. Customers can also increase service and service request on-line. Peña will also provide information for the city to put on their website and have a link from the City's website to the Peña website.

Maintain a friendly office location in the City of Dinuba where customers can call, or walk in, for any assistance during our office hours.

In addition, the Peña headquarters will be open from 8 a.m. to 4.30 p.m., Monday to Friday, and is under 5.5 miles from the Dinuba City Center.

Phone lines are available for any customer from 8.30 a.m. until 5 p.m. Monday to Friday.

Design Zero Waste programs for commercial generators seeking to implement their corporate sustainability goals and facilitate zero waste certification.

Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 104 Reward businesses that successfully recycle with a public acknowledgement. Peña will work with the City to develop a business recognition program to highlight success stories.

Quarterly newsletters and social media campaigns to provide information to customers about special pick-up opportunities, Zero-Waste programs, promotion of bulky item pickup, shredding opportunities, household hazardous, e-waste and battery collection programs.

Presenting to community groups throughout the year. Our recycling coordinator will be making presentations at schools and classrooms citywide including civic clubs such as Rotary, Kiwanis, Chamber of Commerce, and the City Council (on request).

Participating in community events where the recycling coordinator will be present to explain the benefits of the city's recycling program. Large events such as Cinco de Mayo, Raisin Festival, Christmas Parade, bulky item cleanup days, and any other upcoming city events.

15.3 Multi-Family Dwellings
Effective outreach is critical to providing a successful recycling program for MFD customers and we actively look at a variety of methods to better engage these residents. Capturing recycling and organics from MFD complexes is challenging and requires tailored approaches depending on the characteristics of each Complex. These specific programs will be provided to MFD complexes that have 5 or more units.

Ensure all MFDs are fully in compliance with AB 341 and have arranged for recycling collection services.

Provide customers with three distinctly colored containers and sufficient capacity to encourage the maximum diversion possible.

Visit each multi-family complex, through a door-to-door campaign, to educate residents in person and provide customers with bilingual recycling flyers, handouts and door hangers to promote and encourage recycling.

Encourage diversion activities through a range outreach items, including posters above the containers, clear picture heavy labels on the bins/containers, fliers and door hangers for residents which provide information about acceptable and not acceptable items. This outreach is bi-lingual.

Notices to building management to be posted in community disposal areas outlining acceptable and non-acceptable materials in the recycling program. Materials would depend heavily on images and information would appear in multiple languages.

Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 105 Inform the building management of green waste composting programs for their landscape services and the tracking of those tonnage to receive credit for the City.

With this robust public outreach program Peña will reduce contamination of the recycling and organic streams to enhance the City’s overall diversion goals.

Conduct audits of MFD containers and routes to ensure compliance. Any contamination issues would be followed up with phone calls and/or email correspondence to the building owners. If consistently low participation has been noted, program information and outreach will be provided to the complex.

Exploring the possibility of imposing a fee for customers with repeated contamination issues.

Notifications in the form of bill inserts sent to building management highlighting the potential to save money by maintaining appropriate garbage capacity- bill inserts would likely include information impending mandates around introducing organics collection.

Random audits of containers or bins to ensure compliance – contamination issues would be followed up with phone calls and/or email correspondence to the building owners. Exploring the possibility of imposing a fee for customers with repeated contamination issues.

Quarterly newsletters and social media campaigns to provide information to customers about special pick-up opportunities, Christmas Tree Collection, zero waste programs, promotion of bulky item pick-up, shredding opportunities, household hazardous, ewaste and battery collection programs.

Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 106

16.0 SB 1383 Compliance Plan
SB 1383 is a landmark California recycling and climate change bill that was signed into law September 19, 2016. The law was created to reduce the amount of methane emitted by the state’s landfills by recovering organic waste instead of disposing of it. SB 1383 is the most ambitious and impactful waste reduction and recycling law since AB 939 was signed into law in 1989. The law mandates that the state shall reduce the amount of waste it sends to landfills by 75% by 2025, and has an enforcement structure that will compel generators, haulers, facilities, and jurisdictions alike to participate in the effort.

Peña prides itself on being a forward-looking hauler and aims to be the best hauler in the region for meeting and exceeding the goals set forth by the State of California. As such, Peña is proud to have already implemented all of the required programs of SB 1383 in the City of Dinuba.

Peña’s SB 1383 system has already been deployed to the entire City. All Peña’s carts delivered to Dinuba customers meet all of the technical specifications of SB 1383 and have appropriate labeling in both English and Spanish to convey clear information to all residents and businesses.

Materials are being collected on dedicated routes that ensure the waste materials are all brought to the appropriate facilities.

Green waste, food waste, and other organics are brought to a permitted compost facility capable of recovering the material delivered. Recyclables are sorted at Peña’s own permitted facility and Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 107 delivered to recyclers for re-manufacture. Unrecoverable wastes, either collected from the black bins or sorted out as residual, are sent to permitted landfills.

This recovery program is well documented and meets Dinuba's record keeping requirements for both SB 1383 and AB 939 reporting.

Green Bin Deployment: Peña has placed special emphasis on providing organics diversion outreach to generators that both educates on how to use the organics bin, as well as why it is important to do so. This outreach has met the requirements under the law, improves the City’s diversion rate and ensure our partners at composting facilities receive cleaner feedstock for producing their soil amendments.

While performing its organics outreach, Peña also keeps track of which of the generators it serves meets the requirements for edible food recovery. Under SB 1383, businesses such as grocery stores, food distributors, and large restaurants are required to set aside edible food for donation. These donated foods will serve to lessen food insecurity, as well as provide another opportunity to keep food waste out of landfills.

Peña will deliver the collected green bin organics to Kochergen Farms that has ample committed capacity for the City of Dinuba. In addition, Peña has already secured permits to improve its own organic waste processing on site at its facility. Peña plans to install organics waste pre-processing equipment, which will allow the facility to clean up
contaminated organic waste streams by removing
packaging and producing an organic waste slurry.

This will serve to improve the diversion rate of
Dinuba, as previously unusable waste streams will
be able to be recovered. The slurry produced from
this process will be blended with green waste and
then delivered for composting.

Edible Food Deployment: Peña will provide Dinuba
with its generator and accounts lists to assist the City in implementing the edible food recovery programs.

Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 108 Blue Bin Deployment: SB 1383 mandates recycling
for commercial and residential customer, that all
recycling bins be blue, that recycling routes are
monitored for contamination, and most importantly
that generators are subject to fines for failure to
introduce a recycling program. Peña currently runs
a successful recycling program in Dinuba and looks
forward to expanding this program to identify new
opportunities to divert materials from landfill. Peña
is processing this material at its own facility where
they are sorted for recoverable material.

Peña will continue to work directly with the City to provide accurate and honest outreach as to what materials are recyclable, and which items are destined to be sorted out as residuals. Further, Peña will support the City of Dinuba in any reuse programs, waste reduction programs, or producer responsibility, or other strategies it wishes to undertake to reduce the flow of unrecoverable materials to landfills and improve the jurisdiction’s recycling rate. This work will help Dinuba prepare for upcoming changes to the industry, such as those we will face with SB

54. Grey Bin Deployment: Grey bins have SB 1383 appropriate labels for all Dinuba customers.

Peña will continue to monitor contamination in these bins as required under SB 1383, which asks for these bins to be inspected for recoverable materials that are being incorrectly put in these bins. Generators that are incorrectly disposing of recoverable organic waste or recyclables are instructed to place these items in the appropriate bin. This information is shared with the jurisdiction for recordkeeping and enforcement purposes.

Contamination Monitoring: SB 1383 requires jurisdictions to regularly monitor each of their waste routes for contamination. This includes each of the three bin colors, for each collection route, at least once or twice a year. Jurisdictions are given the option of conducting the monitoring via route review or via waste evaluation. Peña is currently conducting contamination monitoring on behalf of the jurisdiction as Peña has both the collection personnel and facility personnel available for such reporting.

Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 109 Cart Tags: We recognize customers may
occasionally make mistakes on materials placed
in the recycling and organics cart. We know no
one is perfect but we strive to educate customers
for a cleaner waste stream. On these occasions,
drivers attach our standard tags for
communicating a friendly reminder of what
material does not belong. This tag is attached to
the handle of the cart and most of the time,
resolves the issue for future collections.

Waste Evaluations: CalRecycle offers facilitybased waste evaluations as an alternative to the route review. This option may be attractive for
routes that are difficult to inspect on site. Peña
offers Dinuba the capability of doing these waste
evaluations at the Peña facility, and Peña has the
requisite expertise to perform such evaluations to
SB 1383 standards. For routes examined in this
manner, Peña would follow SB 1383 requirements
and perform these evaluations twice annually.

Outreach and Education: Green, blue, and grey
bins are each accompanied with bilingual, visual,
and clearly worded labels indicating what does
and does not go in each container. Even with this
information, Peña recognizes the importance of
providing outreach through a multitude of media.

These outreach efforts include the following means of communication:

Updates to our company website www.peñasdisposal.com to include SB 1383 resources, waste reduction tips and tricks, contact information for edible food recovery services, and links to important resources such as the City’s SB 1383 ordinance.

Peña works with the City to produce print media, which will use photo rich formats to Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 110 quickly and easily communicate outreach messaging. These are duplicated in digital form on both the City’s and Peña’s websites.

Peña has developed Non-Collection Notices and Courtesy Notices, with approval from the City, where all usage is documented and reported to the City.

Peña will participate in community events with booths and in-person outreach to help communicate SB 1383 information to the public.

Compliance Review of Generators: Peña’s access to its customer lists, in conjunction with its Soft-Pak integrated tracking software, allows the company to have a comprehensive generator record. This generator record is what is necessary for the jurisdiction, or Peña on behalf of the jurisdiction, to meet the requirements of SB 1383. Namely, Peña will use this record to conduct a “desk review” to systematically identify levels of service for each generator.

This Generator review is designed in such a way to meet each of the generator service level monitoring criteria and simultaneous meet all of the recordkeeping requirements of this section.

Generators who do not subscribe to organics services, are identified and shared with the City who can either exempt them with a waiver, request self-haul documentation, or move them into an organics subscription program. Peña has dedicated customer service and SB 1383 staff that has managed this tool and the review for the City. The City provides information to Peña as to the issuance of any waivers so that Peña can complete these generator records.

Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 111

17.0 Alternative and Enhancements

17.1 Alternative Start Times for Commercial Collection
Given the traffic density in the downtown area and schools, Peña’s proposes to start service for commercial accounts at 6:00 a.m. as an exception to the RFP due to the safety of the public.

17.2 Procurement
Peña has identified that Dinuba will need to procure over 1,231 tons of compost or its equivalent to meet its requirements under the law. Peña will work with its composting partners, such as Kochergen farms to secure procurement eligible goods for the City if needed. Further, Peña is examining other means of producing procurement eligible goods, such as biomass energy to help the City meet its procurement goals.

17.3 Christmas Tree Pick-up
Peña’s Disposal will offer
complimentary live Christmas
tree pick up for City residents.

Residents will be provided a
date where they can place
their live trees in the same
location, we pick up their
green yard /organic food
waste container and we will
remove the tree; trees should
be placed the night before the
announced pick update and
ready for pick up by 6:00 am.

Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 112

17.4 Shredding services
Peña’s Disposal started Countywide Shredding, a
mobile shredding service, in 2012. We support onetime purges, as well as ongoing service based on customer needs. We maintain an NAID AAA
Certification (National Association for Information
Destruction), which means we passed the rigorous
process of compliance with the numerous laws and
regulations required for protection of confidential customer information and its destruction. Peña’s Disposal would like to provide the City and its residents the following paper document shredding services:

Semi-annual public shreds included as part of the City scheduled clean-ups  Customers will be allowed to bring the equivalent of up to 5 standard size banker boxes (12x10x15 ) for destruction, per paid service location.

Scheduled shreds at the City building and other buildings as noted below; scheduled shreds will include the required number of containers per location and schedule determined based on location needs, i.e., monthly, quarterly, on-call, etc.

Printed on 100% Post Consumer Recycled Paper
Peña’s Disposal, Inc. • City of Dinuba • Discarded Materials Management Services 113 We will Proudly Serve
the City of Dinuba for
the Next 40 Years!
www.peñasdisposal.com
Corporate Office
15300 W Jensen Ave
Kerman, CA 93630

GENERATIONS

OF EXPERIENCE

02. TRANSMITTAL LETTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

03. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

04. RELATED EXPERIENCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

4.1.A. GENERAL IMPLEMENTATION PLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

4.1.B. RESIDENTIAL SECTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4.1.C. COMMERCIAL SECTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4.1.D. INDUSTRIAL SECTOR ......................................................................... 21

4.1.E. ORGANIC WASTE RECYCLING SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.1.F. CITY FACILITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.1.H CITY FEES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.2.A-E LEGAL REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4.3.A QUARTERLY REPORTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.3.B ANNUAL REPORTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.3.C SB 1383 STUDIES AND COMPLIANCE REPORTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.4 INDEMNIFICATION CERCLA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4.5 COLLECTION EQUIPMENT........................................................................ 30

4.6 SPECIAL WASTES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

4.7 TRANSFER STATION AND DIVERSION FACILITY CAPABILITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

4.8 ORGANIC WASTE & LANDFILL DISPOSAL CAPACITY / DISPOSAL DIVERSION CAPACITY . . . . . . . . . . . . . 48 Table Of Contents

SECTION

05. PROJECT TEAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

06. OTHER RESOURCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

07. SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

08. OWNERSHIP AND FINANCIAL RECORDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

09. INSURANCE.........................................................66

10. REFERENCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

11. DISPOSAL AND PROCESSING FACILITY CAPACITY . . . . . . . . . . . . . . . . . . . .71

12. COMMUNITY INVOLVEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

13. CUSTOMER SERVICE PLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

14. RATES & COSTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

15. OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

16. EXCEPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

17. SB 1383 COMPLIANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

18. LITIGATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

02. TRANSMITTAL LETTER

02. Transmittal Letter
MID VALLEY DISPOSAL • 02. Transmittal Letter 4/95
City of Dinuba
1088 E. Kamm Avenue
Dinuba, CA 93618
Request for Proposal for Discarded Materials Management Services It is with considerable pride that Mid-Valley Disposal, LLC hereby submits its proposal for the above referenced collection and processing services for the City of Dinuba.

We received and reviewed the City’s request for proposal, including its contents, attachments, and all addenda. We have also conducted due diligence to confirm material facts upon which this proposal is based.

The name of the entity to execute an agreement with the City of Dinuba is Mid-Valley Disposal, LLC. As President and CEO, I, Joseph Kalpakoff, am duly authorized to execute a Franchise Agreement on behalf of Mid-Valley Disposal, LLC, and I certify that I am the contact person in reference to this submittal. You may contact me at:
15300 W Jensen Ave (559) 237-9425 or (559) 842-9436
Kerman, CA 93630 [email protected]
On behalf of Mid Valley Disposal, I sincerely thank you for your consideration and look forward to partnering with the City of Dinuba.

Sincerely,
Joseph Kalpakoff
President / CEO
Mid Valley Disposal

03. INTRODUCTION
Mid Valley Disposal is excited at the opportunity to serve the City of Dinuba. The people that make up Mid Valley Disposal are passionate and enthusiastic about the waste and recycling industry. Our commitment goes beyond simply collecting trash. We strive to be a strong partner throughout the community.

We are confident that review of this proposal will address the service needs, as well as added value services, for the City of Dinuba and its residents. Key takeaways will include:

Guaranteed organics
processing capacity at
our Kerman facility
MVD’s experience and
proven track record for
municipal operations
and transitions
Commitment to service
from a locally owned and
operated family company

03. Introduction
MID VALLEY DISPOSAL • 03. Introduction 5/95
Locally Owned and Operated
Founded in 1997, Mid Valley Disposal (MVD) is the leading locally owned and operated company that provides recycling, organics, and solid waste services in the Central Valley. The Kalpakoff family has four generations of experience in successfully operating a solid waste management company in California. Today, MVD is led by brothers Joseph and Jonathan Kalpakoff (fourth generation). With over 400 employees, MVD provides exclusive collection services to 36 local jurisdictions and is permitted to provide collection services in Fresno, Merced, Madera, Kings, and Tulare counties.

Kalpakoff Family - (left to right): Jonathan,
Tatiana, Harrison, Natalie, and Joseph

03. Introduction
MID VALLEY DISPOSAL • 03. Introduction 6/95
Our presence in the Central Valley is unmatched and our local knowledge plays a key role in our ability to deliver excellent service. In the search for an exclusive provider, it is important to know the company will honor your community goals and values.

We appreciate the City’s consideration of our proposal and look forward to partnering with the residents and businesses of Dinuba.

Fun fact: 7 MVD employees already call Dinuba home!
Meet them in section 13!

03. Introduction
MID VALLEY DISPOSAL • 03. Introduction 7/95
Experience Matters
When changing haulers, there is no substitute for proven experience and performance. Our operations team will create a detailed implementation plan based on the needs of the City of Dinuba. Subsequent sections will also describe how MVD will engage and educate the community through live customer service calls and chats, special events and printed bilingual communication. Our goal is to mitigate disruption of services and ensure a smooth transition for all customers.

Our South Valley operations team on the first day
of services in the City of Selma on July 1, 2024.

Decades of
Experience
with a history
of success

03. Introduction
MID VALLEY DISPOSAL • 03. Introduction 8/95
Dedicated team backed by local resources.

Being locally owned and operated means that transitions and implementations are directly overseen by ownership.

Located just 12 miles away in Kingsburg, we have a team of local managers with extensive experience in transitions and service implementation. We also have 5 facilities within 50 miles of the City of Dinuba. Our diverse team of drivers, supervisors and dispatch operators are trained to deploy services and proactively address issues before they hinder operations. With our established presence in neighboring communities, the City of Dinuba can be confident that Mid Valley Disposal is never far away.

SB 1383 Compliance
Our Recycling Department specializes in SB 1383 regulations, and is well-equipped to offer comprehensive public education, exceeding SB 1383 standards. Through cross-functional collaboration, we’ve developed efficient procedures for gathering city compliance information through diverse assessments. For detailed information about SB 1383 compliance, please refer to Section 17 within this proposal.

Guaranteed Capacity for SB 1383
If selected, MVD can guarantee processing capacity to the City of Dinuba for the length of the exclusive hauler agreement.

Through conservative fiscal practices and strategic investment, MVD has developed local processing facilities for both recycling and organics. Our fully permitted and operational composting facility is designed to accept mixed organics, including food

03. Introduction
MID VALLEY DISPOSAL • 03. Introduction 9/95
scraps, to comply with SB 1383 programs. Our vertical integration provides guaranteed processing capacity for both recyclables and organics collected in the City of Dinuba. Section 11 of this proposal provides a detailed description of the facilities owned and operated by Mid Valley Disposal.

Value Added Services
Mid Valley Disposal is proud to offer the following value-added services to the City of Dinuba. The services outlined below are included as part of the provided rates.
` CNG FUELING
Z MVD will utilize City fueling station for CNG collection trucks. ` FREE PORTABLE TOILETS
Z MVD will provide portable toilets for the City events outlined in the RFP. ` NEW EQUIPMENT
Z Collection vehicles will meet or exceed the model
and GPS requirements outlined in the RFP.
` RENT-A-BIN SERVICES
Z Three-cubic-yard front load bins will be offered to customers as a temporary clean up solution. See section 4.1.B
` SCHOLARSHIPS
Z Mid Valley Disposal will award two (2) $2,500 scholarships for graduating seniors from Dinuba High School.
` BEAUTIFY DINUBA
Z Two (2) annual community events sponsored by MVD to remove litter and clear abandoned items throughout the community. See section 4.1.F ` FREE COMPOST
Z Our CDFA certified organic Kerman’s Best Compost will be available at both clean up events to assist the City in meeting their procurement target. ` FREE SHRED EVENT
Z Free document shredding will be available at one
of the City’s annual clean up events.
` HOUSEHOLD HAZARDOUS WASTE (HHW) DISPOSAL
Z Residents will be allowed to dispose of residential quantities of permitted HHW materials at two (2) clean up events per year. Refer to section 4.6.D, for more information on the HHW clean up event. ` CHRISTMAS TREE DISPOSAL
Z Natural Christmas trees can be disposed of in the organics container during the three weeks following December 25th.

03. Introduction
MID VALLEY DISPOSAL • 03. Introduction 10/95
MVD is committed to purchasing
locally, building sustainable
infrastructure, and reinvesting back
into the communities we serve.

03. Introduction
MID VALLEY DISPOSAL • 03. Introduction 11/95
FAMILY OWNED...FA MILY FOCUSED
Jay Kalpakoff had a simple business philosophy - “treat employees like family.” His legacy of service to employees continues today in the many programs that create a culture of recognition and appreciation at Mid Valley Disposal.

FOUNDERS DAY PICNIC AT WILD WATER
Over 1,500 friends and family gather for a day of celebration that includes food, fun, and camaraderie. The day culminates with recognition of our longest serving employees and a serious, but friendly “Taco Throwdown” competition between our operations teams!

EMPLOYEE ENGAGEMENT
Mid Valley Disposal promotes a “servant leadership” culture. Through various events planned throughout the year, leaders stay connected with employees and their families, acknowledging that they are the keys to MVD’s success.

SCHOLARSHIP PROGRAM
Each year, MVD awards financial support to employees and eligible family members in their personal pursuit for higher education and enhanced skills training.

EMPLOYEE RECOGNITION
Years of service milestones aren’t the only things MVD celebrates.

When employees proactively take action or go above and beyond their role as an essential worker, leaders and colleagues take notice.

From exemplary safety records to outstanding customer support, MVD feels it is important to acknowledge employees for their front-line responses.

03. Introduction
MID VALLEY DISPOSAL • 03. Introduction 12/95

04. RELATED EXPERIENCE

4.1.A. GENERAL IMPLEMENTATION PLAN
In the past few years, Mid Valley Disposal has successfully transitioned services for 32,000 residential and 2,000 commercial customers in 6 municipalities. The transitions were from 4 different haulers.

Each transition of solid waste services is unique. Mid Valley Disposal has developed a successful formula for the planning and execution of intricate service transitions. Using our proven template, we collaborate with the city, and key stakeholders, to implement programs that foster new behaviors and highlight the necessary link between education, waste prevention, and reduction activities. We have a track record of working with stakeholders to ensure resources are procured, distributed in a timely manner, and employees are prepared to deliver excellent service from day 1.

OUR APPROACH TO THIS PROCESS INCLUDES THREE KEY COMPONENTS:

Ð Collaboration: An early engagement strategy with all stakeholders – the city, the incumbent, and the community – assures that all perspectives are weighed and gives a framework to the Master Implementation Schedule. Transparent communication is essential, and MVD recommends an initial discussion with each stakeholder group, followed by regular meetings once the contract is signed.

Ð Intelligent Project Planning: We have included our Master Implementation Schedule as a blueprint to demonstrate our understanding of the planning process, identify specific tasks, and consider the required lead time to accomplish the overall plan. Years of experience allow our team to stay agile when additional details arise.

Ð Expertise & Experience: Our team has extensive experience in transitioning large-scale waste and recycling services in cities throughout the Valley. As we meet with stakeholders, tasks are assigned to an MVD team member with the necessary experience and authority to complete their tasks within the specified timeframe.

After careful study of the City’s RFP and addendums, we conducted our own field studies and audits to validate the current services being provided.

Within a 3 month span,
MVD was able to secure
over 20,000 SB 1383
compliant carts and roll
out services for 2 cities

04. Related Experience
MID VALLEY DISPOSAL • 04. Related Experience 13/95
Planning
The Master Implementation Schedule will go into effect immediately following approval of the franchise agreement.

The breadth of the schedule below speaks to the experience and the care MVD has when serving a new community.

It is important to consider the perspectives of residents and businesses during the transition process.

TASK ACCOUNTABLE DESCRIPTION

OCTOBER / NOVEMBER
Implementation
Kick-off Meeting

MANAGEMENT TEAM,
City of Dinuba
Management Team meeting with City staff, introductions, roles and responsibilities, implementation schedule overview, review assignments, communications, schedule reoccuring implementation meetings with City Staff as needed.

Confirmation of Service
Requirements at City
Facilities, Parks, and
Downtown Containers

MVD OPERATIONS,
City of Dinuba
In coordination with City staff, we will visit each of the sites where City Services are located.

We will confirm the service levels, conduct a hazard assessment, note gates, locks, and enclosures. This service data will be incorporated into our Long-Term routing plans.

Billing data reconciliation ADMIN DIRECTOR,
City of Dinuba City to provide customer data file for verifaction of any changes to service levels.

Raisin Day Festival

RECYCLING

DEPARTMENT,
Operations Team
Actively Participate in the City's 2024 Raisin Day Festival. Provide an interactive educational booth that delivers prizes, recycling games, and inperson education through our knowledgable recycling coordinators.

Validate City data
to routing

ADMIN DIRECTOR,
City of Dinuba
Verify service levels with billing detail and reconcile discrepancies. Work collaboratively with City Staff to address data concerns.

Place Order for
New Residential &
Commercial Containers

DISTRICT MANAGER,
Ownership
Submit PO on new residential & commercial containers for delivery to an approved local facility to be staged for assembly & distribution to customers and residents.

Appraise driver
resources & activate
recruiting methods

DISTRICT MANAGER,
Operations Team,
Human Resources
Evaluate driver/employee resources for new services implememtation. Hire additional staff at our local Visalia Facility including any qualified City of Dinuba applicants. Schedule New Driver training at MVD Training Facility.

Dinuba Car Show

RECYCLING

DEPARTMENT,
Operations Team
Actively Participate in the City's 2024 Car Show. Provide an interactive educational booth that delivers prizes, recycling games, touch a truck interactive, and inperson education through our knowledgable recycling coordinators.

DECEMBER / JANUARY
Audits & assesments for
Commercial Customers

OPERATIONS TEAM,
Admin Director
Operations Teams will perform on-site container and location assessments gathering service data which will be incorporated into our Long-Term routing plans and new container delivery methods. Teams will identify and document safety hazards, space limitations, accesibility, locking systems, and other site specific service data. Pre-existing property or infrastructure damages will be digitally gathered and communicated with points of contact.

Audits & Assessments for
Residential Customers

OPERATIONS TEAM,
Admin Director
Operations Teams will perform on-site location assessments gathering service data which will be incorporated into our Long-Term routing plans and new cart delivery methods. Teams will identify and document safety hazards, space limitations, possible walk-in service, alley collection, traffic flow, and additional site specific service data. Pre-existing property or infrastructure damages will be digitally gathered and communicated with points of contact.

Industrial sector
assessments

OPERATIONS TEAM,
Industrial Business
Manager
Operations Teams will perform on-site container and location assessments confirming ownership of compactors, receiver bodies, and roll offs. This service data will be incorporated into our Long-Term routing plans and new container delivery methods. Teams will identify and document safety hazards, space limitations, accesibility, locking systems, and other site specific service data. Pre-existing property or infrastructure damages will be digitally gathered and communicated with points of contact.

Transistion meeting
with incumbent hauler

DISTRICT MANAGER,
Operations Team,
Ownership
Collaborate with incumbent Hauler on solid waste collection service transition. Scheduling old container removal process, new container delivery methods, and lines of communication throughout the transistion.

Draft & Finalize
communications of
new Service Provider

RECYCLING PROGRAMS
MANAGER, City of
Dinuba
Incorporate print, digital media, and local periodicals to introduce Mid Valley Disposal as the new franchise hauler. Provide City wide communications of New hauler information, references to MVD web site, and implementation FAQ's. Schedule dates for mailed inserts through city billing, forecast newsprint posts, and distribute digital media throughout collective departments.

Christmas Parade

RECYCLING

DEPARTMENT,
Operations Team
Actively Participate in the City's 2024 Christmas Parade. Provide an interactive educational booth that delivers prizes, recycling games, and in-person education through our knowledgable recycling coordinators. Enter a truck for the parade.

4.1.A. General Implementation Plan
MID VALLEY DISPOSAL • 04. Related Experience 14/95

FEBRUARY / MARCH
Finalize new residential
route plan

OPERATIONS TEAM,
Admin Director
Confirm and approve new residential collection schedule consisiting of a balanced Monday through Friday, 3-cart system servicing all three commodities.

Distribute Residential
implementation mailer

RECYCLING PROGRAMS

MANAGER,
City of Dinuba
Mail out 1st residential flyer detailing new/old cart delivery and removal schedules.

Promote new residential services map with service days and service guides, Spanish & English. Incorporate flyer into print, digital media and local periodicals.

Finalize and approve
recycling outreach and
education brochures

RECYCLING PROGRAMS

MANAGER,
City of Dinuba
Coordinate with City staff on recycling outreach and educational brochures for distribution through print, digital media and local periodicals.

Ongoing audits
& assesments for
Commercial Customers

OPERATIONS TEAM,
Admin Director
Operations Teams will perform on-site container and location assessments gathering service data which will be incorporated into our Long-Term routing plans and new container delivery methods. Teams will identify and document safety hazards, space limitations, accesibility, locking systems, and other site specific service data. Pre-existing property or infrastructure damages will be digitally gathered and communicated with points of contact.

Receipt and Assembly
of new Commercial
containers
OPERATIONS TEAM Receipt of new commercial containers at local staging grounds. Assemble, prepare, and lable new bins for distribution to commercial businesses and multi-family developements.

APRIL / MAY
Receipt and Assembly of
new Residential carts

DISTRICT MANAGER,
Operations Team
Receipt of new residential containers at local staging grounds.

Assemble and prepare carts for distribution to residents.

Receipt of new
Industrial Equipment OPERATIONS TEAM Receipt of new roll off containers, compactors and receiver bodies at local staging grounds. Prepare and label new equipment for specific deliveries to customers.

Distribute Residential
implementation mailer

RECYCLING PROGRAMS

MANAGER,
City of Dinuba
Mail out 2nd residential flyer detailing new/old cart delivery and removal schedules.

Promote new residential services map with service days and service guides, Spanish & English. Incorporate flyer into print, digital media and local periodicals.

Distribute Residential
Door Hanger

RECYCLING PROGRAMS

MANAGER,
Operations Team
Hand deliver residential door hanger notifications directly to customers doorstep, notifying residents of the new/old cart delivery and removal schedules, new residential services map, service days and service guides, Spanish & English.

Cinco De Mayo Event

RECYCLING PROGRAMS

MANAGER,
Operations Team
Participate in the 2025 Cinco De Mayo Celebration. Provide an interactive educational booth that delivers prizes, recycling games, touch a truck interactive, and in-person education through our knowledgable recycling coordinators.

JUNE
Delivery of Commercial
& MFD Containers

DISTRICT MANAGER,
Operations Team
Work collaboratively with outgoing hauler on commercial and multi family units delivering new commercial containers and removing old commercial containers.

Begin New Residential
Cart Delivery

DISTRICT MANAGER,
Operations Team
New Residential containers will be full assembled and delivered to customers over a 3 week period beginning in June. Residential Customers will receive a brand new 3-cart SB 1383 Compliant system with full color educational brochures and MVD service guide.

Dry Run Residential &
Commercial Routes

DISTRICT MANAGER,
Operations Team
Perform physical drive-thru using NON-CDL vehicles transiting weekly route schedules and stops with various team members.

Dinuba Farmers Market

RECYCLING PROGRAMS

MANAGER,
Operations Team
Participate in one of the Farmers Market Summer Concert Series . Provide an interactive educational booth that delivers prizes, recycling games, and inperson education through our knowledgable recycling coordinators.

Completion of
Commercial & MFD
Container Deliveries
OPERATIONS TEAM Work collaboratively with outgoing hauler on commercial and multi family units delivering new containers and removing old containers. Conduct additional audits as needed to ensure the removal is complete.

Final punch list for
Commercial and
Residential sector
services, Fleet, Safety,
and administrative items.

DISTRICT MANAGER,
Operations Team
Thorough checklist of all critical operational functions pertaining to collection operations. Environmental health and safety verification of clearances. Fleet readiness to include all 3RD EYE management systems, DOT regulations, and general collection vehicle functions. Final meetings with Dispatch officers ensuring communication effectiveness. Route supervisor schedules and driver assignments.

4.1.A. General Implementation Plan
MID VALLEY DISPOSAL • 04. Related Experience 15/95
JULY
Collections Begin DISTRICT MANAGER,
Operations Team
Begin commercial & residential collection operations. Kickoff safety meeting and tailgate with the Dinuba Team.

Post Implementation
Report

DISTRICT MANAGER,
Operations Team After action report and discussion detailing the entire implementation process.

Dinuba Independence
Day Celebration

RECYCLING PROGRAMS

MANAGER,
Operations Team
Participate in the 2025 Indpendence Day Celebration at Ridge Creek Golf Club. Provide an interactive educational booth that delivers prizes, recycling games, touch a truck interactive, and in-person education through our knowledgable recycling coordinators.

Billing data reconciliation
final pass

ADMIN DIRECTOR,
City of Dinuba City to provide updated data file to verify any changes to service levels.

Waste Characterization
Study

RECYCLING PROGRAMS

MANAGER,
Operations Team
Recycling department staff will conduct full waste characterization studies of all Residential and commercial collection loads.

4.1.B. RESIDENTIAL SECTOR
Mid Valley Disposal currently provides services that meet CalRecycle’s SB 1383 standard compliance approach to over 107,000 single-family homes in the Valley.

MVD’s Discarded Materials Management Program includes the following:
3-Container Collection System; Public Education and Outreach Program; Route Reviews and Seasonal Waste Evaluations; Contamination Programs; Bulky Item Collection and Annual Clean-Up Events.

4.1.B. Residential Sector
MID VALLEY DISPOSAL • 04. Related Experience 16/95
Three-container Collection Service
MVD will provide single family dwellings (residential homes [SFD]) and Multi-Family dwellings (MFD) of 4-units or less with brand new containers consistent with SB 1383 color and labeling requirements, including one 90-gallon gray container for non-organic waste, one 90-gallon blue container for non-organic recyclables including the following types of organic wastes: paper products, cardboard, aluminum, glass bottles, plastics #1, #2, and #3, and one 90-gallon green container for organic waste.

The contents of the above-mentioned containers will
be transported to MVD’s Material Recovery Facility
and Transfer Station in Fresno. Gray container waste
will be transloaded for disposal at the designated
disposal site. Blue container waste will be processed
on the mixed recyclables sort line. The sourceseparated organic waste will be transported to MVD’s Composting Facility in Kerman to be processed into
compost. See section 4.7 for more information on
MVD’s processing facilities.

Annual Clean Up Events
MVD will organize two (2) city-wide community
cleanup events annually for residents at a designated
drop-off location provided by the City. Prior to each
event, we will submit flyers to the City for approval.

These flyers will include details about the event,
a list of acceptable and prohibited materials, and
other relevant information. Approved fliers will be
distributed to residents.

Before each cleanup, MVD will collaborate with the
City to plan the layout of the drop-off site, ensuring
clearly marked areas for different types of materials.

We will handle the separation of all materials and
transport them to the appropriate diversion facilities.

Additionally, MVD will collect bulky items, HHW
(Household Hazardous Waste), electronic waste
(E-Waste) and mattresses, partnering with CEWS
and e-Recycler for E-Waste processing, and with the
Council for Mattress Recycling for mattress collection.

Temporary Bin Service
For over 25 years, Mid Valley Disposal has offered
convenient “Rent-A-Bin” services to meet household
demand for temporary bins. Our service areas benefit
from this reliable solution, allowing customers to
safely dispose of extra items. The city of Dinuba has
successfully implemented this service, positively
impacting residents and businesses.

4.1.B. Residential Sector
MID VALLEY DISPOSAL • 04. Related Experience 17/95
Customers can request a 3-cubic-yard front-load bin,
delivered for a 7-day period. The initial fee includes
delivery, service of the container, and removal. Additional charges apply for extended rental periods or extra service dumps. Note that rent-a-bins are intended for general
refuse only, not construction and demolition debris.

Public Education & Outreach Program
Our public education programs are designed to exceed
the requirements of SB 1383 and play a key role in
educating residents on the value of diversion and how
they can help the City stay compliant. See section 4.1.G for a more detailed description.

Route Reviews and Seasonal Waste Evaluations
MVD will perform annual route reviews, or seasonal (twice per year) waste evaluations as directed by the City.

The Recycling Department coordinates with Route Supervisors to schedule load checks from routes at MVD’s transfer processing facilities to check how well residential properties are properly source-separating trash, recyclables, and organic waste in their respective containers. The Recycling Coordinator will investigate routes with frequent contamination by visiting homes on the day of service to monitor contamination. Containers with regular contamination will be tagged and educational material will be left with the container. The objective is to correct any misinformed habits and improve Residential diversion.

MVD can also work with city staff to assess repeat violators and draft an ordinance for compliance. Seasonal waste evaluations/route reviews will be conducted in accordance with SB 1383 requirements. Generators in a route found to exceed allowable contaminants for any container will be notified of their requirements to properly separate materials by way of educational materials placed on their containers, door, and/or by mail or electronic messages.

Contamination Programs
The Recycling Department and Operations team coordinates the execution of Contamination Programs for Residential and Multi-Family properties. This includes daily contamination tracking completed by route supervisors and drivers. Any container observed to have considerable contamination will be tagged by the driver. A copy of the contamination tag is provided to the Recycling Coordinator who will communicate with the customer about correcting the issue and oversee the application of fines, if necessary. The Recycling Coordinator will be available to visit Residential, Commercial, and Multi-Family properties to deliver educational literature, conduct a training session, or adjust services. Residential, Commercial, and Multi-Family properties that struggle to counter

4.1.B. Residential Sector
MID VALLEY DISPOSAL • 04. Related Experience 18/95
contamination issues will be subject to an educational campaign. With the consent of owner(s) or property manager(s), the Recycling Coordinator will conduct a door-to-door campaign to educate residents on proper sorting.

FL CONTAMINATION TAG SL CONTAMINATION TAG

4.1.B. Residential Sector
MID VALLEY DISPOSAL • 04. Related Experience 19/95

4.1.C. COMMERCIAL SECTOR
MVD’S EXPERIENCE IN THE COMMERCIAL SECTOR IS SECOND TO NONE.

All Commercial generators within the City (approximately 311 businesses including Multi-Family properties) will receive a brand new 3-container system with SB 1383 compliant labeling and colors. Source-separated recyclable and organic material will be processed at MVD’s facilities consistent with the Residential programs. We fully
guarantee processing capacity for all material streams.

MVD will conduct a full account audit to verify services provided, waiver application status, and any reporting
requirements needed to ensure full compliance with
CalRecycle. Our proposal considers additional service
accounts and subscriptions that may be required to meet all requirements of AB 341, AB 1826, and SB 1383.

Our recycling team has provided support to over 36
jurisdictions regarding waiver application requirements under all three regulations.

In efforts to assist the City comply with AB 341, AB 1826, and SB 1383 while also increasing the overall diversion rate, MVD’s Recycling Department will carry out a compliance
campaign. This will consist of gathering current service level data of all Commercial accounts including MultiFamily dwellings. Initially this list will be reviewed to verify compliance numbers of those accounts that fall under the thresholds set by AB 341, AB 1826, and SB 1383. Of those accounts, it will be determined whether they are compliant through subscribed services with either MVD or a 3rd party hauler. Businesses may also be exempt from the law or compliant. The next page contains a sample of what the results would look like after this data collection is complete.

For businesses that subscribe to either recycling or organic services, the Recycling Department’s implementation process and education are detailed in Section 4.1.A Education and Outreach. For further details regarding city-wide implementation, view the schedule outlined in the Transition Plan portion in Section 4.1.G. Throughout this process, Commercial generators will be assessed to verify if they are subscribed to appropriate service levels.

MVD will provide temporary bin and roll-off services, including, but not limited to, bins for construction and demolition projects in a manner that complies with Cal Green Building Standards (65% minimum diversion rate stipulation at all covered projects). MVD will provide steam cleaning services twice per year at all enclosures where organic waste recycling services are provided. A 3-container system is provided if an enclosure can accommodate it.

If not, a 2-container system will be provided with an organics carts stored close to the property.

MVD’s Diversion Incentive Program encourages the community to contribute to the City’s diversion efforts.

Recycling Coordinators engage residents through contests where they can have their recyclable or organic waste assessed. Winners of the contests receive gift cards or gift baskets and may be featured in a post on MVD’s Facebook and Instagram pages. Additionally, Commercial accounts can be selected as Recycler of the Year. Recycling Coordinators and the Operations team will produce a list of businesses that do an exceptional job recycling. These businesses are evaluated by their contamination levels, proper sorting of materials, and their approach towards 5,000

BUSINESS SITE

VISITS PERFORMED
TO DATE FOR 2024

4.1.C. Commercial Sector
MID VALLEY DISPOSAL • 04. Related Experience 20/95
recycling and general sustainability. Winners may be recognized at upcoming City Council meetings. The collective effort by businesses and MVD Recycling Coordinators help create a consistent incentive towards recycling and composting.

4.1.D. INDUSTRIAL SECTOR
MVD has a variety of resources available to provide temporary bin and roll-off services including, but not limited to, bins for construction and demolition projects in a manner that complies with SB 1383 and Cal Green Building Standards. Materials collected at construction and demolition projects will be transported and processed at MVD’s certified transfer station facilities, that meet diversion requirements.

4.1.E. ORGANIC WASTE

RECYCLING SERVICES
MVD’s fully permitted compost facility and transfer station (Kerman, CA) will process all organic waste. This facility meets all CalRecycle requirements, and our compost maintains CDFA certification for organic compost. A full description of the facility can be found in Section 11 of this proposal.

4.1.F. CITY FACILITIES

CITY FACILITIES AND PARKS
MVD will provide recurring trash, recycling, and organics recycling services at the 11 City facilities and the City Park listed in the RFP (855 E. Elm Monte Way) at no additional charge. Once per month (or as needed) MVD will provide roll-off service at the City Corporation Yard for the collection of abandoned items. All materials collected at City facilities, parks, and the City Corporation Yard will be transported to MVD’s facilities to recover recyclables and process organic waste.

COMMUNITY EVENTS
MVD will provide an appropriate level of 3-container services for discarded materials at the following four (4) community events:

Cinco De Mayo, Raisin Day, Independence Day, and the final to be determined by the City. Source separated materials collected at these events will be transported to MVD’s facilities for processing and diversion. MVD will provide the City with the appropriate tonnage reports of material collected.

BEAUTIFY DINUBA
Mid Valley Disposal proposes to sponsor two (2) Beautify Dinuba events each year, engaging the entire community in efforts to clean and beautify the city. Beautify Dinuba would be a collaborative initiative between MVD and the community to remove litter, tend to landscape, and eliminate abandoned bulky items. These events foster a sense of community pride and environmental stewardship contributing to the beautification of public spaces.

4.1.D. Industrial Sector
MID VALLEY DISPOSAL • 04. Related Experience 21/95
Public Education and Outreach Program
Public education is essential for the success of organic waste recovery and recycling initiatives. Mid Valley Disposal acknowledges the City’s commitment to meeting recycling mandates outlined in AB 341, AB 1826, AB 827, and SB 1383, as well as the requirements for disposal and diversion capacity.

We are dedicated to promoting sustainable practices throughout the community and will work closely with the City to integrate educational materials at every opportunity.

The South Valley Recycling Department, led by Thomas Hamon, is well-versed in the requirements for compliance with SB 1383 regulations. Our team of Recycling Coordinators have conducted numerous presentations that help jurisdictions prepare for their planning and implementation of mandated organic recycling programs.

THE SOUTH VALLEY RECYCLING DEPARTMENT WILL ENGAGE WITH THE COMMUNITY THROUGH:

Effective multi-media education and promotional materials Presentations focused on business and civic groups
Technical trainings for Multi-Family apartments and Commercial businesses Interactive school assemblies, classroom visits, and school group activities Participation in community activities
Municipal and media relations
If selected to serve the City of Dinuba, Mid Valley Disposal will appoint a Recycling Coordinator to work closely with the city on compliance and program implementation. This coordinator will aid in launching new services, provide education and outreach to all stakeholders, attend events, schedule presentations, and promote waste reduction initiatives. Thomas Hamon will act as the City Liaison, overseeing daily operations, assisting with required state reporting, and ensuring adherence to contract timelines.

4.1.F. City Facilities
MID VALLEY DISPOSAL • 04. Related Experience 22/95
Education and Outreach Implementation
MID VALLEY DISPOSAL WILL MEET MONTHLY WITH KEY CITY STAFF TO DISCUSS:

Ð Program performance and activities
Ð Outreach efforts to encourage participation in diversion programs Ð Service level changes within the city
Ð Development of promotional materials
Ð Participation in community cleanup events
Ð Monitoring contamination and service messaging
The Public Education and Outreach Program will be developed in collaboration with the city. City-approved slogans and logos will be utilized to unify program activities and foster community engagement.

Annually, or as needed, our Recycling Coordinator will contact businesses, multi-family dwellings, and residents, covering topics like collection service requirements and compliance with SB 1383. We will carry out the following activities to ensure compliance with AB 341, AB 827, AB 1826, and SB 1383:
` Conduct on-site waste audits for all Service Recipients at least once per year for the first four (4) years of
the term of the agreement and a minimum of 25% of
all Service Recipients thereafter, with primary focus
on those with the lowest program participation or
diversion. Summary reports for all on-site audits
and on-going AB 341, AB 1826, and SB 1383
compliance reports can be provided to the City.
` Educate city staff and service recipients on
state legislation and compliance programs.
` Provide an annual progress report on the
City’s discarded materials management.
` Deliver city-directed messages through
newsletters and billing inserts.
` Right-size containers for optimal diversion.
` Develop and distribute outreach
materials for all service recipients.
` Train personnel at Multi-Family and Commercial
sites on recycling best practices.
` Inform service recipients about available
services and programs.
` Advise on collection service selection
and cost-saving measures.
` Educate on participation in recycling
and organic diversion programs.
` Train staff on effective recycling practices.
` Educate staff on internal waste receptacle requirements. ` Edible Food Recovery Program Support.

4.1.F. City Facilities
MID VALLEY DISPOSAL • 04. Related Experience 23/95
Mid Valley Disposal will assist the City’s Edible Food Recovery Program by identifying and educating Tier One and Tier Two commercial food generators about donation requirements and recovery organizations. Our Recycling Coordinator will ensure compliance with health and safety regulations and assist in creating educational materials regarding these responsibilities.

Government, Community, and Media Relations
THOMAS HAMON AND THE RECYCLING COORDINATOR WILL ACT AS LIAISONS TO THE CITY TO:
` represent Mid Valley Disposal
at community events
` attend city council and strategy meetings
` coordinate municipal and contractor activities
` present proposals and ensuring
contract compliance
` participate in annual review meetings
with the City and CalRecycle
` support local community organizations
` collaborate on community relations efforts
Community Events
Mid Valley Disposal prioritizes community engagement
as a cornerstone of a successful Education and Outreach Program. For more details on our approach to engaging all types of generators, please refer to Section 12 in the RFP.

4.1.F. City Facilities
MID VALLEY DISPOSAL • 04. Related Experience 24/95

4.1.H CITY FEES
We have reviewed the City’s required fees as listed in the RFP. Our proposed rates reflect all required fees as indicated in the RFP. MVD will maintain an active business license in the City of Dinuba.

MVD requests the annual SB 1383 Compliance Assistance Fee be due and payable July 1st each year to coincide with budget periods. We would also request any unused portions be used to supplement education and diversion programs for SB 1383.

4.1.H City Fees
MID VALLEY DISPOSAL • 04. Related Experience 25/95

4.2.A-E LEGAL REQUIREMENTS
A. Performance Bond
Upon contract award, MVD will be able to provide the required $250,000 performance bond. We have an established relationship with the Hartford Insurance group for providing performance bonds related to municipal contracts. A letter from the Hartford is included in this section. MVD is also prepared to fund the cash bond requirement of $50,000 upon execution of an Agreement.

B. Ownership of Waste
MVD remains abreast with the laws and regulations surrounding the ownership of discarded materials. We are fully capable of meeting the requirements of the City and any contract provisions. Proactively, we would request approval from the City to dispose of materials at the Tulare County Road 80 landfill. In the event it is impractical due to natural events, traffic incidents, temporary closure, or other unforeseen circumstances, we request approval to dispose at the American Avenue landfill as a secondary option. We understand that we would be responsible for all out of County and SER Fees that apply.

C. Annual Review
MVD has no issues with the City conducting an annual review and welcomes feedback from the community on our services.

D. Term of Agreement
MVD looks forward to a long-term relationship with the City of Dinuba and is ready to execute the term of the agreement as presented in the RFP.

E. Permits, Licenses and Insurance
Mid Valley Disposal maintains all required coverages and insurance limits to execute licenses during the term of the agreement. We will provide the City with all necessary certificates of insurance that meet the requirements of the franchise agreement. A letter from our insurance brokers verifies that we have all required coverages currently in place.

4.2.A-E Legal Requirements
MID VALLEY DISPOSAL • 04. Related Experience 26/95

4.3 REPORTING AND COMPLIANCE

4.3.A QUARTERLY REPORTS
Our reporting approach is to act as a point of contact
to CalRecycle staff while advocating for the interests of the City. MVD has been praised by CalRecycle for the
quality and effectiveness of reporting. It is company
practice to present quarterly at city council meetings
to support communication on recycling results and
initiatives in the community.

Mid Valley Disposal will provide the City with monthly
reports within 30 calendars days from the end of the
reporting month including:
9 tonnages hauled and diverted
9 gross revenues and gross receipts
9 hauler-customer compliance including site assessments and results of contamination tracking program 9 educational outreach performed in accordance with AB 341, AB 1826, AB 827, SB 1383 9 additional compliance measurements as directed by the City

4.3.B ANNUAL REPORTS
Mid Valley Disposal provides an annual report to the City in the first quarter of the following year in a form approved by the Public Works Director. The annual report is prepared in a manner prescribed by the City.

4.3.C SB 1383 STUDIES AND COMPLIANCE REPORTING
We understand that Municipalities often don’t have the staff, time, or resources to track and monitor the complicated requirements of AB 341, AB 1826, AB 827, SB 1383 and other industry specific mandates. We know that a franchise hauler should be the primary resource for any City when it comes to data and reporting. That’s why, in coordination with a City liaison, we prepare and submit reports on the following:
9 organic waste collection services
9 container contamination minimization program
9 waivers and exemptions
9 education and outreach program activities
9 processing, final disposition of organic waste
9 route evaluation studies performed
and other collection programs.

4.3.A Quarterly Reports
MID VALLEY DISPOSAL • 04. Related Experience 27/95

MID VALLEY DISPOSAL ALSO

DEVELOPS AND PREPARES

REPORTS THAT MAY BE DEEMED
NECESSARY BY CALRECYCLE.

Grant Assistance
Our team understands how challenging it can
be to navigate the grant application process.

MVD has a comprehensive background assisting
municipalities in securing grants, including
the Community Composting for Green Spaces
Grant, the Food Waste Prevention and Rescue
Grant, the Reuse Grant Program, and the TireDerived Product Grant, among others. We are ready and available to provide support and
guidance to the City of Dinuba throughout the
application process.

See sample letter
July 31, 2025
Cal Recycle
801 K Street, MS 19-01
Sacramento, CA 95814
Subject: Support Recycle Program for City of Dinuba
Dear Grant Administrator,
On behalf of Mid Valley Disposal, I am writing to express support for the City’s Recycle Program for consideration of the Cal Recycle FY 2022-23 and 2023-24 Beverage Container Grant Program.

The purpose of this program is to provide resources to encourage and promote recycling in the Community. Recycle containers will be placed at City parks, facilities, and right of ways. The current receptacles at the various locations do not provide recycling opportunities to residents. The City plans on working with Cumulus Media on a Recycle campaign, to promote reduce, reuse, and recycle through the Community on all their stations and on their digital media platform. This will also help boost Cal Recycles success in California leading the nation with 65% diversion rates for all materials. Additionally, providing resources and educating the community will encourage residents as a society to recycle more. This project is in an underserved and disadvantaged community in the state of California.

Thank you for taking the time to review and consider this program application for a Recycle Beverage container award. We appreciate the opportunity to support the City of Dinuba in their efforts to complete this Program.

Sincerely,
Thomas Hamon
Recycling Programs Manager Mid Valley Disposal

4.3.C SB 1383 Studies and Compliance Reporting
MID VALLEY DISPOSAL • 04. Related Experience 28/95

4.4 INDEMNIFICATION CERCLA
We are experienced with CERCLA indemnification as a standard component of most franchise agreements as it relates to the Hauler’s performance.

As a result of the recent pandemic, and to protect both the City and hauler, we recommend including provisions in the Agreement that allow for the continuation of basic services during government ordered shutdowns or public health emergencies. This allows the hauler to perform necessary services without endangering employees or creating an event of default.
“The Bountiful Hand”
Carved from Sequoia Redwood
and dedicated in 1949 by
Sculptor Carroll Barnes

4.4 Indemnification CERCLA
MID VALLEY DISPOSAL • 04. Related Experience 29/95

4.5 COLLECTION EQUIPMENT
Collection Containers
MVD has longstanding relationships with multiple vendors, including Toter, Sierra, McLaughlin and Wastequip, to leverage the best value and reliability for the City of Dinuba. Containers are available in all required sizes as specified in the RFP. Front end load (FEL) bins have locking capabilities to help combat illegal dumping.

All carts come with a minimum 10-year warranty. MVD has a local maintenance yard for replacing and refurbishing any damaged carts or bins. Our commitment is to respond to customer requests within two business days. MVD’s approach is to provide all the necessary customer information either stamped onto the cart or use industrial strength stickers on bins.
79264 - 64 GALLON
GARBAGE ONLY with HOT STAMP
LANDFILL G A R B A G E | B A S URA

TEXTILES

DIAPERS

STYROFOAM

MATERIAL NO RECICLABLE

BASURA EMBOLSADO

CUERDA / MANGUERA

MATERIALS NOT ACCEPTED MATERIALES NO ACEPTADOS

ORGANIC WASTE

RECYCLABLES

FLAMMABLES

MOTOR OIL

EXPLOSIVES

BATTERIES
RESIDUO ORGÁNICO

RECICLABLES

INFLAMABLES

ACEITE DE MOTOR

EXPLOSIVOS

BATERIAS

NOT TO BE USED FOR HAZARDOUS, ELECTRONIC, OR UNIVERSAL WASTE DEBE DE NO SER USADA PARA DESECHOS PELIGROSOS, ELECTRÓNICOS O UNIVERSALES

NON-RECYCLABLES

BAGGED TRASH

ROPE / HOSE
TEXTIL
PAÑALES

STYROFOAM
79296 - 96 GALLON
ORGANIC WASTE with HOT STAMP
ORG A N IC W A STE FOR COMPOS T R E S I D U O O R G Á N I C O PA R A CO M P O S T

MATERIALS NOT ACCEPTED MATERIALES NO ACEPTADOS

PLASTIC BAGS

RECYCLABLES

TREATED WOOD
GLASS
METALS

STYROFOAM
BOLSAS DE PLÁSTICO

RECICLABLES

MADERA TRATADA
VIDRIO

METALES
UNICEL

NOT TO BE USED FOR HAZARDOUS, ELECTRONIC, OR UNIVERSAL WASTE DEBE DE NO SER USADA PARA DESECHOS PELIGROSOS, ELECTRÓNICOS O UNIVERSALES

FOOD SCRAPS

YARD TRIMMINGS
RECORTES DE JARDÍN

DESECHOS ALIMENTARIOS

EMPTY BOTTLES & CANS

CLEAN PAPER

CLEAN CARDBOARD

RECYCLABLE PLASTICS

RECYCLABLE ONLY MATERIAL RECICLABLE

MATERIALS NOT ACCEPTED MATERIALES NO ACEPTADOS
79296 - 96 GALLON
RECYCLABLE MATERIAL with HOT STAMP
BOTELLAS Y LATAS VACÍAS

PAPEL LIMPIO
CARTÓN LIMPIO
PLÁSTICOS RECICLABLES

CONSTRUCTION DEBRIS

BAGGED TRASH

ORGANIC WASTE

STYROFOAM

ELECTRICAL WIRE LIQUIDS

ROPE / HOSES
RESIDUOS DE CONSTRUCCIÓN
CABLE ELÉCTRICO

BASURA EN BOLSAS
RESIDUO ORGÁNICO
UNICEL

LIQUIDOS

TEXTILES

CUERDA / MANGUERAS

NOT TO BE USED FOR HAZARDOUS, ELECTRONIC, OR UNIVERSAL WASTE DEBE DE NO SER USADA PARA DESECHOS PELIGROSOS, ELECTRÓNICOS O UNIVERSALES

TEXTILES
SB 1383 compliant labels (what is accepted)
and safety information (what is not accepted)
In order to ensure servIce, please follow the cart
placement InstructIons outlIned below:

Place carts on the street with the wheels against the curb Leave 3 ft spacing between carts
Remove blocking vehicles or objects
Place carts out the night before service
Ensure lids close
set out GuIde

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 30/95
Collection Vehicles
As the largest family-owned waste hauler in the Valley, MVD has a sustained fleet replacement plan to ensure collection vehicles are retired and replaced consistently. This enables us to ensure the City of Dinuba collection vehicles will be compliant with the specifications in the RFP. Our fleet includes CNG powered FEL, ASL, and Roll Off collection vehicles. Our current specification is for Peterbilt chassis with AMREP bodies. Unit specific data and brochures are provided in this section. Further information regarding reporting capabilities and safety equipment is outlined in Section 7. These collection vehicles provide the best value to the city in reduction in noise, environmental impact, road wear and tear.

MVD’S DINUBA FLEET IS OUTLINED BELOW:
4 AUTOMATED SIDE LOAD COLLECTION VEHICLES
Vehicles will average 140 to 160 container lifts per hour service time. Side Load Collection vehicles have a carrying capacity of 36 cubic yards. Vehicles will transport 2 loads of refuse, 1 load of recycling, and 1 load of organics per service day.
2 FRONT END LOAD COLLECTION VEHICLES
Vehicles will average 14 to 16 lifts per hour service time.

Front Load Collection vehicles have a carrying capacity of 40 cubic yards. Vehicles will transport 1 load of refuse and 1 load of recycling per service day.
1 INDUSTRIAL ROLL OFF
Roll Off Operators will average 6 to 9 hauls per day and allow for Monday through Saturday services dependent on seasonality of workflow.
1 DEDICATED FLA TBED DELIVERY TRUCK
Bin Delivery operators can provide same day services along with regularly scheduled bulky item pickups, container
exchanges and other container related requests.

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 31/95

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 32/95
The Model 520 is designed for maximum versatility
and is available in left-hand drive, right-hand drive,
dual-seated and right-hand stand-up configurations.

The Model 520 standard halogen headlamps deliver
class-leading forward illumination, while pantograph
wipers provide expansive windshield coverage for
outstanding visibility.

The interior features an ergonomic dash design with
LED-backlit gauges, a driver information display and
easy-to-reach rocker switches.

THE UNDISPUTED
REFUSE CHAMPION.

Available in four driving configurations, the Model 520 is the clear choice for automated front loader, side loader and rear loader operations. The rugged all-aluminum cab provides exceptional durability and low maintenance. Powertrain options include the PACCAR MX-11, PX-9 and several natural gas options ideally configured for your specific application. An RP170 connection as well as a joystick mounting pad come standard for seamless body integration. The driving position and ergonomic dash and center console provide an optimum work environment with commanding views of the road and easy access to instruments and controls. Whether for commercial or residential refuse applications, the Model 520 is proven like no other low cab forward in the market today.

The center console features angled control panels that
allow full visibility and easy access to controls from
either side of the vehicle.

The Model 520s center console provides excellent
connectivity for body controls and allows easy access
to service points for maximum uptime.

The Model 520 comes standard with the PACCAR
20K steer axle. Designed for demanding vocational
applications, the PACCAR steer axle is lightweight
and durable and provides excellent maneuverability.
520
2REFUSE
MODEL
MODEL 520

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 33/95

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 34/95

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 35/95

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 36/95

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 37/95

CART FEATURES
• Unique industry-leading aerodynamic design prevents
cart from falling down when lid is flipped back
• Toter carts meet ANSI standard Z245.30 for safety and Z245.60 for lifter compatibility
• Multi-lingual user safety instructions molded on top and underside of lid
• Bottom wear strip provides added abrasion protection
Rugged Rim® adds
rigidity and reinforced
material in critical wear
areas, extending the life
of the cart.

Ideal handle height
and best-in-class
ergonomics provide
easier maneuverability.

Rugged wheels
make maneuvering
a breeze − even
when completely full.

Factory-installed 360
rotating steel stop
bar is compatible
with semi-automated
garbage collection
trucks.

Advanced Rotational Molding™
creates a stronger cart that is
built for toughness and maximum
resistance.

Textured
surface
resists scuffs
and scratches
and hides
unsightly dirt.
5/8” axle provides over
2,000 lbs. of bending
strength. Molded-in axle
journal provides 6x more
support than drilled holes.

OPTIONS
• One-color hot stamps and raised imprint on lid
• Large, four-color in-mold label on lid
• Cart identification barcode
• UHF RFID tag mounted inside handle
• Large area on the side for custom graphics
including one-color hot stamps, raised imprints
or four-color in-mold labels

INDUSTRY-LEADING

BODY WARRANTY
12 - YEAR

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 38/95

SIERRA SERIES
Rollout Carts
95 Gallon
65 Gallon
The Sierra Line of Rollout Carts
has been designed by industry experts to improve overall functionality and long term durability to support all types of waste, recycling and organics collection programs.

Our injection process uses high
density polyethylene (HDPE) that
yields precise design features and
strength in critical wear areas
UV stabilized against the long-term
effects of the sun
Manufactured with prime resin
Designed for easy assembly and
requires no bolts or holes that
could potentially leak
Ergonomically designed to be user
friendly while maximizing wind
stability

SPECIFICATIONS
Dimension 95 Gallon
Length (Depth)
65 Gallon
Width
Height w/ Lid
Wheel Diameter
Axle
Load Rating
Assembled Weight
Units Per Stack

44.25"
10" Diameter
3/4" Diameter
332.50 lbs.

35.00 lbs.
12/13

41.75"

30.00 lbs.
12 648/702 *
Snap On Wheels & Axles Only
816 *
Height w/out Lid 41.00" 38.5"
10" Diameter
3/4" Diameter
227.50 lbs.

33.5"

28.00"

27.75"

25.00"
Certifications / Warranty
10-year warranty on both 95 & 65
Gallon Models
20-year life expectancy, designed
for the most rigorous environments
Meets all American National
Standards Institute (ANSI)
requirements for safety and lifter
compatibility (ANSI Z245.30 &
Z245.60)
100% Recyclable TL Quantity (53')
Assembly Required

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 39/95

NEW TOTER FR SERIES
Quick-change caster brackets
for easy repair and maintenance
Graphic space available for
custom signage
Replaceable, double-walled
lift pockets distribute weight
for maximum pocket strength
Replaceable front bumpers to
protect the container
Sealed rim to contain odors
and eliminate leaks
Part Description Size (L x D x H) Load Rating Weight
Unassembled Assembled
Containers
Per Stack
53' t/l
Quantity
Containers
Per Stack
53’ t/l
Quantity
FR010 1-cubic-yard FEL* 82.3” x 38.0” x 38.8” 750 lbs/340.91 kg 192 lbs. 6 96 4 60 FR020 2-cubic-yard FEL* 82.3” x 43.1” x 52.8” 1000 lbs/454.55 kg 231 lbs. 5 80 3 45 FR030 3-cubic-yard FEL* 82.3” x 51.1” x 61.9” 1,500 lbs/681.8 kg 280 lbs. 4 64 2 24 FR040 4-cubic-yard FEL 82.3” x 60.5” x 67.4” 2,000 lbs/909.1 kg 315 lbs. 3 30 2 20 S = standard ● = optional
Part
Post-Mold
Graphic
Drain
Plug
Lock Bar (Manual
or Automatic) No Casters
6” Standard Casters
(2 Swivel, 2 Rigid)
6” Standard Casters
(All Swivel)
6” HD Casters
(2 Swivel, 2 Rigid
or All Swivel)
8” Standard Casters
(All Swivel)
Caster
Mounting Pads
Only Bumpers
FR010 ● ● ● ● S ● ● ● ● S
FR020 ● ● ● ● S ● ● ● ● S
FR030 ● ● ● ● S ● ● ● ● S
FR040 ● ● ● S ● ● ● ● ● S
*Dimensions include casters.

Replaceable, double-walled
lift pockets for easy maintenance
Replaceable double-walled bumpers
for long-lasting durability
Optional comfort & grip handles
for easy maneuverability
• Steel rod reinforcement and ribbed bottom wear chimes for enhanced durability • Double-walled lift pockets to distribute weight for maximum pocket strength • Integrated bumpers to protect the container for long life

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 40/95
14620 Arminta Street
Van Nuys, CA 91402
800.635.8335 con-fab.com
Humpback Container
Dimensions and Drawing

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 41/95
14620 Arminta Street
Van Nuys, CA 91402
800.635.8335 con-fab.com
Pitch Top Front Load Container
Dimensions and Drawing

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 42/95
11900 E. Locke Rd.

Lockeford, Ca. 95237
Office: (209) 367-8810
Fax: (209) 367-8629
www.mwecans.com

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 43/95
8613 Mulberry Avenue
Fontana, CA 92335
800.635.8335 con-fab.com
Standard Rectangular Roll-Off Container

STRONG, RUGGED, RELIABLE
Standard Specifications
• Horizontal "V" ribs on 12" centerlines.
• 3" X 3" (10 GA) structural tubing top headers and floor sills (no water traps). • "Dog House" style hook-up with heavy duty snatch hook. • 4" X 6" Nose rollers with grease fittings and 1 1/2" axles. • 6" Structural channel gusseted main rails.
• 12 GA double doors with 1" lock bars and door header (1' taller than sides). • Safety chain with hooks for holding doors open.
• 2" X 3" Structural tubing door hinge posts.
• 3" Structural channel floor members with 24" centerlines. • Formed side posts with 24" centerlines.
• Tarp hooks between every other post (12" above floor). • Formed ladder with gussets for added strength. OSHA compliant. • Mitered corners to protect tarps.
• Gusseted front corners for strength.
• 10" X 8" Stationary steel wheels with grease fittings. Stands also available. • Roll-off interior and exterior coated with rust inhibitive alkyd primer. • Roll-off exterior painted your choice of standard color with alkyd enamel paint. Some colors may be extra.
• Bottom coated with automotive underseal.

4.5 Collection Equipment
MID VALLEY DISPOSAL • 04. Related Experience 44/95
McLaughlin Waste Equipment, INC.
11900 E. Locke Rd. Lockeford, Ca 95237
Office: (209) 367-8810 Fax: (209) 367-8629
www.mwecans.com
Heavy Duty Features:
➢ 12 Ga Front and Sides
➢ 12 Ga Formed Posts (16” Center)
➢ 10 Ga Floor
➢ 3” Channel Cross Members (16”
Center)
➢ 3” x 3” x .188” Tubing Header
Additional Options Upon Request:
➢ One Piece or Water Tight Door
➢ Rolling, Flip, or Recycling Roof
➢ Custom Wheels or Stands
➢ All Types of Hook-Ups Available
➢ Tarp Rails, Push Plates, Lift Eyes,
and Dividers
➢ Custom Paint & Primer
➢ ID Weld or Stencil
Standard Features:
➢ 14 Ga Front and Sides
➢ 12 Ga Floor
➢ 12 Ga Formed Posts (24”
Center)
➢ 12 Ga Camlock or T-Lock Doors
➢ 8” x 8” Bogey Wheels Front and
Rear
➢ 6” Main Channel Rails or 5” IBeam
➢ 3” Channel Cross Members (24”
Center)
➢ 3” x 3” Tubing Header & Floor
Sill (with Drainage)
➢ Mitered Corners with Corner
Brace to Protect Tarps
➢ Manufactured using Prime Steel
➢ Rust Inhibitive Primer (In & Out)
and Underseal (Bottom)
➢ Industrial Enamel Finish Coat

4.6 SPECIAL WASTES
A. CONSTRUCTION AND DEMOLITION
Mid Valley Disposal has implemented extensive C&D programs throughout our service areas. Construction and Demolition materials hauled by MVD are taken to our Material Recovery Facility to sort and separate recyclables that are available to market. An essential component to a successful C&D recycling program is to assign an exclusive hauler for all future C&D programs. MVD will track and calculate the tons of waste leaving the project and calculate the waste diversion rate for the project. The Project Manager will receive an updated monthly report from MVD on gross weight hauled and the
waste diversion rates.

B. BULKY ITEMS AND E-WASTE
MVD understands that bulky items and e-waste can be a
nuisance and has a substantial background managing the
collection of these items.

Residents will have the opportunity to dispose of bulky items at both community clean-up events per year. Fliers will be distributed to residents prior to the event informing them of event details and allowable materials. MVD will coordinate with the City on event logistics, including traffic flow and safety precautions. Recyclable and organic wastes will be separated by type for swift transportation to the appropriate diversion facility. E-waste, batteries, mattresses, and tires will also be collected and processed in partnership with E-Recycling of California and the Council for Mattress Recycling.

MVD will establish a process with
the City to remove bulky items as
directed by municipal authorities.

C. ENVIRONMENTAL COMPONENT
Mid Valley Disposal has been successful in avoiding negative environmental impact when executing these programs.

MVD will operate under their current CUP and other facility permits, which needs no modifications to accept the additional materials generated from Dinuba.

Outlined below is an overview of MVD’s procedures for
identifying and handling hazardous waste disposal within the municipal solid waste stream:

4.6 Special Wastes
MID VALLEY DISPOSAL • 04. Related Experience 45/95

1. Customers receive HHW disposal education from the Outreach Team. When hazardous waste is identified in containers, it is tagged by the Driver and rejected until the hazardous waste has been removed. Drivers are trained to identify these materials and tag requirements.

2. E-waste collected at MVD facilities is managed through an approved E-Recycler vendor that follows MVD’s Electronic Waste Handling and Processing Procedures. E-waste is separated by CRTs, CEW’s, and CPU’s and placed in covered, vendor approved containers. The e-waste is collected throughout the year and reported annually to CalRecycle and DTSC.

3. Universal Waste, such as batteries and light bulbs, are collected throughout the year at each MVD location. Items are labeled, stored, and disposed of according to local, state, and federal regulations.

4. Hazardous Waste generated by MVD’s maintenance team are collected by type in designated containers and disposed of in accordance with local, state, and federal regulations. MVD mechanics and technicians are trained yearly in the Globally Harmonized System and facility specific Hazardous Materials Business Plans.

5. Miscellaneous Hazardous Waste that unintentionally ends up in Mid Valley Disposal’s MRF is removed from the material pile, placed into a designated storage area, labeled, stored, and disposed of in accordance with local, state, and federal regulations. MRF employees and operators are trained on how to identify hazardous waste, and complete load inspections per the Solid Waste Permit.

D. HOUSEHOLD HAZARDOUS WASTES (HHW)
MVD will support Tulare County in their public education and outreach efforts by notifying City of Dinuba singleand multi-family residents and commercial businesses about approved Household Hazardous Waste (HHW) drop-off sites and upcoming collection events.

MVD will partner with Tulare County’s HHW Program and/or an approved hazardous waste hauler to implement a HHW drop-off program at two (2) annual clean-up events, one in the spring and one in the fall. Accepted HHW items at these events will include used oil, batteries, electronic waste, and light bulbs. The approved hazardous waste hauler will properly accumulate, label, and dispose of the HHW in accordance with local, state, and federal regulations. MVD will cover all costs associated with the collection and disposal of HHW during these events.

E. DISASTER PREPAREDNESS:

In the face of potential disasters such as large fires, earthquakes, or other emergency events, Mid Valley Disposal ensures robust preparedness to support the community. MVD is equipped to swiftly provide essential waste management services, including the distribution of bins to manage the sudden influx of debris and refuse.

Additionally, MVD offers specialized services such as the deployment of roll-off containers for large-scale clean-up efforts, rapid removal of debris to prevent further contamination, and flexible scheduling to accommodate the increased demand for waste collection. Our trained personnel are ready to assist with emergency response operations, ensuring that the material is safely and efficiently managed, contributing to the overall recovery and resilience of the affected community.

4.6 Special Wastes
MID VALLEY DISPOSAL • 04. Related Experience 46/95

4.7 TRANSFER STATION AND DIVERSION FACILITY CAPABILITIES Mid Valley Disposal is uniquely positioned to use our network of facilities to transfer and process organic and recyclable materials. We also have long-term disposal agreements with surrounding landfills. Through our local truck depots and transfer facilities, we can offer better efficiency and faster response times for collection operations in the City of Dinuba.

Please see Section 11 of this proposal for detailed descriptions of our transfer and processing facilities. The locations below identify the disposal, processing, and transfer sites we anticipate using to service the City of Dinuba.

Kingsburg Transfer Station
Address: 1535 Avenue 392 Kingsburg, CA 93631
Hours of operation: Monday-Friday 8:00am-2:30pm
Materials Accepted: Solid Waste, C&D, Organics (Food Waste and Green Waste), Wood, Mixed Recyclables, Metals, Tires, Mattresses, White Goods and Bulky Items Contact: Isaac Kulikoff (559) 237-9425
Visalia MRF | Transfer Station
Hours of operation: Monday-Friday 8:00am-4:00pm Closed to the public Contact: Jonathan Kalpakoff (559) 237-9425
Visalia Landfill
Address: 33036 Road 80, Visalia, CA 93291
Hours of operation: Monday-Friday 7:00am-3:00pm; Saturday 8:00am-4:00pm Materials Accepted: Solid Waste, C&D, Yard Waste, Wood, Tires, White Goods and Bulky Wastes Contact: (559) 624-7000
Elm Ave MRF | Transfer Station
Address: 2721 S Elm, Fresno, CA 93706
Hours of operation: Monday-Friday 7:00am-5:00pm; Saturday 7:00am-12:00pm Materials Accepted: Solid Waste, C&D, Organics (Food Waste and Green Waste), Wood, Mixed Recyclables, Metals, Tires, Mattresses, White Goods and Bulky Items Contact: Jonathan Kalpakoff (559) 237-9425
Kerman Transfer Station | Composting Facility
Address: 15300 W Jensen, Kerman, CA 93630
Hours of operation: Monday-Friday 7:00am-5:00pm; Saturday 7:00am-2:00pm Materials Accepted: Solid Waste, C&D, Organics (Food Waste and Green Waste), Wood, Mixed Recyclables, Metals, Tires, Mattresses, White Goods and Bulky Items Contact: Jonathan Kalpakoff (559) 237-9425
American Ave Landfill
Address: 18950 W American Ave., Kerman, CA 93630
Hours of operation: Monday- Friday 7:00am-3:00pm; Saturday 8:00am-2:30pm Materials Accepted: Solid Waste and Recycling
Contact: (559) 600-4259

4.7 Transfer Station and Diversion Facility Capabilities MID VALLEY DISPOSAL • 04. Related Experience 47/95
DID YOU NOTICE THE STEAM?

OUR BUNKERS CAN REACH

TEMPERATURES RANGING FROM
160-170 DEGREES FAHRENHEIT!

4.8 ORGANIC WASTE & LANDFILL

DISPOSAL CAPACITY / DISPOSAL DIVERSION CAPACITY
Mid Valley Disposal plans to use the facilities described in Section 11 of this proposal. Not only are these wellestablished facilities with good compliance records, but they also have the capacity to meet the City’s needs well beyond the term of this agreement.

As with all our cities, MVD can guarantee organics processing capacity for Dinuba at our facility in Kerman to meet the requirements of SB 1383.

We continue to invest in our broad operation to adapt to both legislation and the needs of the cities we service.

See Section 11 for a detailed profile of MVD facilities designed for compliance with SB 1383 regulations and projected tonnage capacity that meets the needs of Dinuba.

4.8 Organic Waste & Landfill Disposal Capacity / Disposal Diversion Capacity MID VALLEY DISPOSAL • 04. Related Experience 48/95

05. PROJECT TEAM
Joseph Kalpakoff | President and CEO
Education: Bachelor of Science, Arizona State University Mass Communications; Minor, Business Administration
As President and CEO of MVD, Joseph is the steward of the family business built on four generations of service in the solid waste industry. He oversees all major day-to-day operations across Mid Valley Disposal. As an influential industry leader, Joseph stays engaged with local and state regulating agencies that may impact the industry, MVD’s operations, and subsequently the jurisdictions MVD services. He is President of the California Waste Haulers Council and has participated in statewide panels on recycling industry issues. Joseph was recently appointed to the Statewide Commission on Recycle Markets and Curbside Recycling to make recommendations on achieving statewide objectives under AB 1583.

IMPLEMENTATION EXPERIENCE
Joseph has spent over 24 years managing and implementing solid waste services under municipal franchise agreements in the Central Valley. He has overseen the development and implementation of recycling and organics diversion programs for 36 jurisdictions. Joseph attends pre-bid meetings and oversees all RFP processes.

If selected, Joseph assembles and oversees the implementation team, requiring accountability to ensure strict adherence with contract requirements and jurisdiction expectations. He works side by side with each department manager during implementation to ensure the accuracy and timing of each start-up task.

KEY RESPONSIBILITIES | 2000 - CURRENT
X Oversees senior management team
and approves operational processes
X Oversees execution of all
agreements and leads the
strategy for RFP responses
X Sets vision and promotes
company’s values that guide
day-to-day operations
X Engages in various community
programs and events
X Maintains a presence in statewide
industry organizations to ensure
local issues and interests are
represented as developing state
policy and regulations in the waste
and recycling industry are introduced

YEAR MUNICIPALITY INCUMBANT HAULER SERVICES
2000 City of Avenal Waste Management Residential and Commercial 2001 City of San Joaquin Waste Management Residential and Commercial 2003 City of Mendota Waste Management Residential and Commercial 2001 City of Huron Waste Management Residential and Commercial 2006 County of Fresno Multiple Haulers Residential and Commercial 2008 City of Firebaugh Firebaugh Disposal Residential and Commercial 2008 City of Kerman Republic Services Residential and Commercial 2011 City of Fresno Commercial - Zone 2 City Hauled Commercial and Multi-Family 2014 City of Kingsburg Waste Management Residential and Commercial 2021 City of Los Banos Republic Services Residential and Commercial 2021 City of Reedley City Hauled Residential and Commercial 2022 City of Gustine Gilton Solid Waste Residential and Commercial 2022 City of Dos Palos Republic Services Residential and Commercial 2023 City of Atwater Republic Services Residential and Commercial 2024 City of Selma Waste Management Residential and Commercial 2024 City of Orange Cove Peñas Disposal Service Residential and Commercial

05. Project Team
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Jonathan Kalpakoff | Executive Vice-President
Jonathan’s career in the solid waste industry began in 1992 working for his father’s company in Montebello, California. He started at Metropolitan Waste Disposal as a driver and quickly became passionate about the industry. With nearly 30 years in the industry, Jonathan has worked in every aspect of operations in solid waste.

In addition to overseeing post-collection operations at all MVD facilities, Jonathan also oversees container maintenance operations at multiple facilities. Under Jonathan’s oversight, MVD has procured and managed the maintenance of over 367,000 ASL carts, 30,000 FEL containers (bins), and over 1,800 industrial boxes and compactors. He has extensive experience in designing diversion programs at Industrial/Commercial facilities utilizing compactors combined with FEL/ASL containers.

KEY RESPONSIBILITIES | 1997 – CURRENT
X Oversees equipment
specification and acquisition
X Recruits, develops, and
trains employees in postcollection operations
X Responsible for finding sustainable
users for recovered recyclable
materials and developing new
markets for commodities
X Involved in facility construction and
design to accommodate evolving
operational requirements
X Maintain good standing with all
local jurisdictions for facility and
environmental compliance
X Coordinates product marketing and
sales for export and domestic markets
Joe Heisdorf | Chief Financial Officer
Education: Bachelor of Science, Business Administration – Finance Emphasis, California State University Fresno; Masters of Science in Accountancy, California State University Fresno Joe joined Mid Valley Disposal in 2012 after four years in public accounting where he provided tax, audit, and consulting services to a diverse group of companies in the Central Valley. He manages financial reporting for municipal contracts, government agencies, and financial institutions and provides internal analysis and forecasts for MVD management.

IMPLEMENTATION EXPERIENCE
Since joining Mid Valley Disposal, Joe has played a key role in the proposal and contract award process for municipal contracts and franchise agreements. He also performed due diligence reviews and helped procure financing for the acquisition of Waste Connections of the Central Valley and Sunset Waste. He plays a key role in managing the transition and integration of processes post-acquisition.

KEY RESPONSIBILITIES | 2012 – CURRENT
X Oversees all financial processes and
controls including implementation
of software and support programs
X Ensures completion and submission
of financial filings and returns
required by contractual agreements
and government entities (e.g., tax
filings, franchise, and royalty fees)
X Manages accounting personnel
and provides direction to different
accounting functional areas
(invoice processing, cash collection
cycle, month-end close, journal
entries, and statistical data)
X Reviews and oversees administration
of Employee Benefit Plans
X Manages and provides necessary
support to financial audits
including internal audits, external
audits and peer reviews
X Provides the Senior Managers
with financial analytics

05. Project Team
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Isaac Kulikoff | District Manager
Isaac joined Mid Valley Disposal in 2006 and has been a part of over 16 municipal contract implementations in the Central Valley. He is responsible for the daily management of the South Valley District and will be the primary manager for services in Dinuba. Isaac has an extensive background in routing, container management, recycling compliance, and plays a key role in MVD’s leadership programs. He most recently oversaw the implementation of services in the cities of Selma and Orange Cove including container procurement and delivery, re-routing of collections services to match city requests, and transition of existing route drivers.

KEY RESPONSIBILITIES | 2008 – CURRENT
X Oversees all field operations,
including the direct management
of municipal contracts
X Ensures ongoing professional training
and development for X employees
based in MVD’s South Valley district
X Builds and maintains strong
relationships with local government
and environmental groups
X Represents MVD at various
community events and programs
X Oversee effective safety and accident
prevention programs to ensure
all reasonable actions are taken
to prevent accidents and injuries;
ensure a safe and productive work
environment for all employees
X Develop a best-in-class team
and workplace culture and
effectively manage performance
and talent development; drive
best-practice sharing
Nancy Maxwell | Director of Human Resources
Accomplishments: Federal Appointed Ethics Officer, Certified Life Coach With only four months of service at Mid Valley Disposal, Nancy is our newest addition to the executive leadership. She brings nearly 30 years of HR experience, mostly working with some of the country’s top defense contractors for the Department of Defense.

Nancy’s career started as a certified motivational speaker working with Dr. Stephen R.

Covey. She spent years speaking to leaders at the top Forbes 100 companies to present Covey’s “7 Habits of Highly Effective People”.

Nancy is excited to apply her professional experience and share her passion for the employee experience at Mid Valley Disposal and she’s already immersing herself in learning about the waste industry.

KEY RESPONSIBILITIES | 2024 – CURRENT
X Foster a supportive and motivating
work culture at MVD by enhancing
the employee experience and
driving organizational success.

X Develop ongoing interactive training
programs for all employees to
expand their professional skill set.

X Create a robust employee experience
journey by staying engaged and
listening to both leaders and
employees on ways to create a
meaningful workplace and culture.

X Manage the HR department
that specializes in all aspects
of employee needs, including
benefits, payroll, on-/off-boarding
and labor law compliance.

05. Project Team
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Lisa Helm | Director of Administration
Lisa has worked in various roles within the recycling and solid waste industry since 1987.

With experience in various positions, such as a frontload and roll-off dispatcher, transfer station supervisor, office manager, billing manager, customer service manager, and corporate level trainer, Lisa has a broad perspective of MVD’s operations. With 20 years at MVD, Lisa’s expansive role included overseeing our customer data programs, leading customer integration during all M&A activities, and setting timelines and expectations for dozens of contract implementations.

IMPLEMENTATION EXPERIENCE
Lisa’s broad experience continues to provide valuable insight into overall operations at Mid Valley Disposal. She has directly managed account data migration and customer service implementation across multiple software programs for over 40 municipal franchises and contracts. Lisa plays a key role in overseeing the conversion and accuracy of customer data during service transitions, while maintaining effective communication across all groups of customers.

KEY RESPONSIBILITIES | 2004 – CURRENT
X Supervises billing process for
Commercial, Residential, Roll Off
and Portable Toilet accounts
X Monitors and develops
processes and controls for
operational data, including
material tonnages and origins
X Maintains jurisdiction information
on all accounts to provide
accurate disposal reporting to
City, County and State bodies,
including AB 901 reporting
X Develops program standards and
leverages technology for managing
and securing customer data
X Oversee the training and
performance of customer
service representatives and
data entry specialists
X Provides other departments
with logistic and operations
analytics and reporting
X Transitions all new data from
acquisitions or contract awards into
customer management software
Megan Guarducci | Senior Manager
Safety & Environmental Compliance
Megan joined MVD in 2015 after seven years in the Scrap Metal Recycling Industry where she provided environmental, health, and safety guidance and resources to multiple high hazard facilities. Megan oversees a robust environmental, health, and safety program at Mid Valley Disposal. Her knowledge and experience are key to achieving regulatory compliance excellence. Megan maintains a Certified Safety Professional (CSP) designation with the Board of Certified Safety Professionals.

KEY RESPONSIBILITIES | 2015 – CURRENT
X Develop and implement
all environmental, health,
and safety programs
X Maintain compliance with all
local, state, and federal regulatory
agencies, including site specific
permits and overall regulations
X Responsible for conducting on-going
training of environmental, health,
and safety for all MVD employees
X Calculate safety performance metrics
and dashboard injury information to
adequately prioritize and control risk
X Coordinate with MVD leadership to
implement company core values and
maintain compliance excellence
X Oversee internal facility inspections
and review compliance requirements
with safety coordinator, front line
managers and executive committee

05. Project Team
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Randy DeVaney | Fleet Manager
Randy has over 20 years of experience in the solid waste industry. His background includes the oversight and direction of solid waste maintenance programs with large public and private haulers. Randy manages company-wide maintenance programs for MVD. His role in oversight of the maintenance program includes shop supervisors, mechanics, dispatchers, vehicle DOT compliance, safety, all vehicle and yellow iron equipment maintenance, and general administration.

IMPLEMENTATION EXPERIENCE
Randy has been involved in multiple contract implementations throughout his career. Notably, he has managed the procurement and specification of over 80 alternative fuel collection vehicles utilizing clean air grant programs. By overseeing an aggressive fleet replacement program, Randy stays up to date with the latest design and technology in the waste collection sector, including the use of clean air alternative fuel vehicles.

KEY RESPONSIBILITIES | 2017 – CURRENT
X Responsible for overall safety
and productivity of five Shop
Supervisors and 20 Mechanics
X Oversees the installation and
implementation of 3rd Eye
cameras and software on
entire garbage truck fleet
X Oversees the documentation
of fleet maintenance records by
vehicle and maintaining company
equipment to Department of
Transportation standards
X Administers mechanic job specific
operating standards and procedures
X Manages department staff, including
hiring, training, performance
management and safety issues/claims
X Ensure safety and regulatory
compliance standards are met
Alfredo Alvarez | South Valley Operations Manager
Alfredo joined MVD in 2013 after working in the logistics industry. His acquired knowledge and experience with operations aids in the successful implementation of new contracts. Alfredo strategizes improvements in day-to-day operations with new and existing contracts. He has vast knowledge of municipal contracts and maintains strong partnerships with public officials. Alfredo is actively involved in recruiting, training, and overseeing the development of employees through promoting the company’s safety culture and compliance regulations.

KEY RESPONSIBILITIES | 2013 – CURRENT
X Utilize and maintain reporting tools
to expenses and increase efficiency.

X Effectively communicate
status to MVD’s senior
leaders on a regular basis
X Maintain detailed knowledge of
municipal contracts and maintain
relationships with key municipal staff
X Plan and implement routing
and logistics changes to ensure
operational efficiency
X Oversee dispatch and support
all hauling operations
X Oversee performance and training
programs for all depot employees
X Monitor and oversee safety
compliance and reporting
X Coordinate with Maintenance
Department to ensure equipment is
in good working order and compliant
with established safety standards
X Collaborate on logistics for special
projects including clean-ups,
parades, and community events

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Thomas Hamon | Recycling Department Manager
Thomas joined Mid Valley Disposal in 2022 after 10 years in the agriculture sector where he managed projects like pest mitigation, organic compliance, and direct sales of commodities.

Thomas brings to MVD extensive knowledge in industry compliance, contract negotiation, and program development. Thomas and his team of recycling specialists have successfully implemented programs in 14 jurisdictions to make them fully compliant with SB 1383, which will be key to achieving compliance in the City of Dinuba.

KEY RESPONSIBILITIES | 2022 – CURRENT
X Oversee implementation of
educational and outreach
programs, including messaging for
various marketing campaigns
X Maintain and grow the department
of Recycling Coordinators, from
recruitment to training to retention.

X Manage recycling programs
and reporting throughout
South Valley jurisdictions
X Plans and manages special events
X Prepares and manages grant
application, proposals, and awards
X Coordinates special projects
within jurisdictions
X Liaison between City
and State agencies
X Reports to Council Members
regarding city recycling programs
Nella Leos | Customer Service Manager
Nella joined MVD in 2018 after more than 30 years of experience in business administration, including customer service and accounting. Her current role at MVD involves the technical aspects of our communication systems and leads our teams in customer service and frontload/sideload data entry. Her leadership has increased retention in our external facing roles at MVD. Her knowledge and experience are key to Mid Valley Disposal providing excellent service.

KEY RESPONSIBILITIES | 2018 – CURRENT
X Oversee and manage a team of
customer service representatives
to ensure exceptional customer
support and satisfaction
X Develop and implement policies,
procedures, and standards to enhance
the overall customer experience
and promote customer loyalty
X Monitor and analyze customer
service metrics, such as response
time, resolution rate, and customer
feedback, to identify areas of
improvement and implement
appropriate strategies
X Collaborate with cross-functional
teams, including marketing, recycling,
and operations, to address customer
concerns, resolve escalated issues,
and enhance overall service quality
X Provide regular coaching, training,
and performance feedback to the
customer service team, promoting
professional growth and ensuring
consistent service excellence
X Oversee and ensure the smooth
operation of the company’s
communication system, including
phone, email, live chat, and
other relevant platforms

05. Project Team
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Maria Ayala | Food Recovery Program Specialist
Maria joined Mid Valley Disposal in 2021 after more than a decade in the non-profit sector managing hunger relief programs throughout Fresno, Madera, Kings, and Tulare counties.

Prior to joining MVD, Maria managed the development and implementation of multiple community programs helping provide food to vulnerable families in our area. Maria’s goal at MVD is to develop a comprehensive SB 1383 Edible Food Recovery Program to help jurisdictions, food generators, and food recovery organizations meet compliance requirements. Maria is trained in food safety standards to ensure food is also safely recovered for donation.

KEY RESPONSIBILITIES | 2021 – CURRENT
X Develop SB 1383 Edible
Food Recovery Outreach
and Education materials
X Provide support to jurisdictions on
all aspects of Edible Food Recovery
X Conduct in-person and online
food recovery training for
jurisdictions and food generators
X Provide consultation to food
generators looking to start
food recovery programs
X Cross-departmental advisement
on SB 1383 regulation
Abel Salazar | Post-Collections Manager (Recyclables)
Abel joined Mid Valley Disposal in 2017 and is responsible for all operations at our Transfer Station/Material Recovery Facility. His knowledge and efficiency in facility management is key to MVD’s processing capability at this location. As the Plant Manager, Abel is responsible for all aspects of Material Recovery Facility (MRF) Operations, including planning, implementing, daily processing of material, supervision of employees, maintaining safety standards, and compliance with government commodities regulations in the facility.

KEY RESPONSIBILITIES | 2018 – CURRENT
X Oversee all aspects of processing
different commodities
delivered to the facility
X Manage company employees and
resources throughout the processing
cycle, from receiving material to
final sale and delivery to customers
X Ensure divisional compliance
with all OSHA, DOT, city, state,
county, and federal regulations
X Maintain compliance with
facility permits including, Solid
Waste Facility Permit
X Monitor and report inbound
tonnages and inventories
X Manage a team of heavy equipment
operators, maintenance mechanics,
sorters & scale operators
responsible for receiving, sorting,
and transporting material while
ensuring compliance with federal
and state weight regulations
X Oversee facility processes that
optimize diversion rates

05. Project Team
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Mike Gonzalez |
Post- Collections Manager (Organics)
Mike joined the Mid Valley Disposal team in June of 2023 after 10 years in the waste industry in Southern California. Prior to this, he was in the paper industry for almost 20 years. Mike has 11 years of experience managing Material Recovery Facilities, Transfer Station, C&D, bio-separation, and composting operations. Mike brings with him the knowledge of the Gore UTV composting system, which is utilized at the MVD Compost facility. Mike’s knowledge and background in composting operations will help MVD excel with the expansion of requirements in SB 1383.

KEY RESPONSIBILITIES | 2023 – CURRENT
X Oversee Kerman green waste
sort line, transfer station and
composting operations
X Supervise facility staff, including
temporary staff (as needed)
X Ensure divisional compliance
with all OSHA, DOT, city, state,
county, and federal regulations
X Oversee all levels of composting
operations (grinding, blending,
composting, screening,
curing and testing)
X Uphold CDFA certification
by performing regular sample
testing of finish compost
X Maintain compliance with
facility permits including, Solid
Waste Facility Permit
X Provide consultation to food
generators looking to start
food recovery programs
X Cross-departmental advisement
on SB 1383 regulation
MVD-Dinuba | Local Office
Upon award of the service contract, Mid Valley Disposal will have a local presence available to the public at least two (2) days per week.

Mid Valley Disposal’s office in Kingsburg is located only 11.3 miles from Dinuba City Hall. South Valley District Manager Isaac Kulikoff, who will be the city’s main contact, is based in Kingsburg.

05. Project Team
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06. OTHER RESOURCES
MVD has the largest collection vehicle fleet in Central California. We operate seven days a week in Fresno County and the surrounding areas. Our ability to serve the City of Dinuba extends beyond a collection fleet and containers.

Just a few of the company resources available include:
` Over 200 collection vehicles
including 90 CNG and LNG
powered (see Section 4.5).

MVD currently operates 17
CNG powered vehicles from
our Kingsburg location
` Full container maintenance
yard in Kingsburg
` Over 12,000 carts, 350 bins,
50 roll off boxes and 18
compactors in stock at any
given time (see Section 4.5)
` Three (3) owned and operated
transfer stations within 25
miles (see section 4.7)
` State-of-the-art comingled
recyclables sort line
with optical sorting
and advanced recovery
technology (see section 11)
` Fully permitted mixed
organics ASP composting
facility (see Section 11)
` In-house marketing and
design for educational
materials
` Loaders and other yellow
iron equipment at transfer
stations available for projects
` Local full-service bilingual
(English/Spanish)
customer call center
` State-of-the-art software and
call center programs with live
customer chat, call recording,
account management, video
conferencing and more
` Recycling and outreach
team that includes
nine coordinators and
three specialists
Our operations motto is “one company”, which simply means we will pull resources from wherever we can to make sure the needs of any one city are met. That is our commitment to the 36 jurisdictions we serve, and that is our commitment to Dinuba.

ONE COMPANY

06. Other Resources
MID VALLEY DISPOSAL • 06. Other Resources 57/95
Unit Selected Data
At Mid Valley Disposal, we
put the highest priority on
safety and compliance;
Dossier Fleet Management
Software plays a critical role.

Who is Dossier?
Dossier Systems, Inc. is a recognized pioneer and
leading provider of intuitive fleet management
software solutions. Founded in 1979 by
experienced fleet managers and executives, Dossier
Systems knows what it takes to own and manage
a fleet at all levels, from the shop floor to the
board room.

CONSOLIDATED RECORDING
With Dossier, we can consolidate our fleet and non-fleet asset reporting in one centralized system. Our fleet includes:
` Non-Commercial
Vehicles
` Commercial
Vehicles
` Heavy
Equipment
With these assets tracked in one convenient location, we can perform a complete analysis of our maintenance costs and make data-driven decisions that help keep costs down.

PREDICTIVE SCHEDULING & MAINTENANCE
Dossier brings predictive scheduling and
maintenance front and center, optimizing our
fleet’s productivity and ROI. Through automated
reporting and empirical decision making, we regularly
adjust our scheduled repairs to address trends
between scheduled maintenance. This reduces both
maintenance costs and down time.

Dossier’s maintenance history allows us to identify
and reduce rework, increase warranty recapture
dollars, identify high-cost units and support
equipment replacement decisions based on costs or
utilizations.

06. Other Resources
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INVENTORY MANAGEMENT
Efficient and accurate inventory management is essential to reducing vehicle downtime, while still reducing on-hand, duplicated, and obsolete parts. Dossier’s comprehensive system handles recording, tracking, cost, cycle counting, and automatic reordering to ensure we have the right number of parts on hand to help reduce overhead costs. We have also implemented Dossier’s optional bar-coding module that minimizes data entry and increases accuracy.

FUEL TRACKING
As one of our most significant expenses, fuel usage requires close tracking and management. Our Dossier dashboard allows us to monitor costs, consumption, mpg, mph, and efficiency trends.

VENDOR MANAGEMENT
Dossier facilitates observation of purchase history, contract terms, and activity of our external vendors. We can hold vendors accountable by monitoring spending and gain negotiating power to lower parts and service pricing.

MANAGEMENT AND CONTROL OF WARRANTY COSTS
Tracking warranty data is time-consuming yet vital when managing a cost-efficient fleet. Manual entry is mitigated as Dossier has simplified tracking and reporting of warranty costs as they are incurred.

06. Other Resources
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07. SAFETY
At Mid Valley Disposal, the health, safety, and wellbeing of our employees are of prime importance to management. We consider injury and illness prevention
as crucial as production and customer service. It is our goal to provide a safe and healthy environment for all
employees, customers, and visitors. Our dedication
to safety is reflected in our dynamic safety program,
which integrates comprehensive training, advanced
technology, and a culture of accountability.

Our key safety initiatives include:

Z Robust Onboarding Training Program:

Ensures that new employees start with a
solid foundation in safety practices.

Z Supervisor Safety Leadership Courses: Empowers our
leaders to actively foster a safe work environment.

Z Behavior-Based Training Campaigns: Includes
initiatives like our stretching campaign, which
encourages daily exercises to reduce musculoskeletal
injuries and foster a culture of safety.

Z Weekly Toolbox Talks: Keeps safety at
the forefront of daily activities.

Z Quarterly Targeted Safety Campaigns: Address
specific safety concerns and reinforce our
commitment to continuous improvement.

Z Accountability from the Top Down: Ensures that
safety is a priority at all organizational levels.

Z Multi-Level Incentive Program: Rewards safe practices and encourages adherence to safety protocols.

We are committed to continuously improving our safety programs and maintaining a strong culture of safety across all levels of our organization.

Investments in advanced safety technology, such as 3rd Eye vehicle cameras, collision warning radar, and a comprehensive software system, enhance our ability to monitor and improve safety in real-time. Through these efforts, we have cultivated a positive safety culture that our employees appreciate and actively contribute to, which is reflected in the significant reduction in workers’ compensation claims and Incident Rate (IR) over the past five years.
0 2.05
0 1.37
0 0

0.5 1

1.5 2

2.5 2019 2020 2021 2022 2023
INCIDENT RATE PER 130,000
HOURS

07. Safety
MID VALLEY DISPOSAL • 07. Safety 60/95
Mid Valley Disposal has made significant financial
investments in its comprehensive training
program to ensure the highest standards of safety
and efficiency. The program is centered around
a state-of-the-art facility that opened in March
2024. This building is equipped with modern
amenities, including an advanced audiovisual
presentation system, and houses two dedicated
safety instructors, onsite safety personnel, and
HR staff. Within this facility, new hires receive
extensive training through a multifaceted
program. The driver training begins with a
five-day classroom session covering theoretical
aspects and essential safety protocols, followed
by an intensive five-day behind-the-wheel truck training to hone practical driving skills. It finishes with several weeks of route training to familiarize drivers with their responsibilities and operational areas. This thorough and immersive training program reflects Mid Valley Disposal’s commitment to excellence and safety in their operations.

The cornerstone of our Safety Program is a vehicle
camera and software system that monitors driver
behavior and provides liability protection. The
program provides real-time driver behavior data
that can be corrected or rewarded immediately.

Trends can be observed to ensure continuous
improvement within the safety curriculum. The
Collision Warning Radar System alerts drivers of
any unseen vehicles and obstacles. The system
is intended to save lives and reduce accidents
through object detection, removal of blind spots,
and collision avoidance.

Mid Valley Disposal’s safety program has been recognized for ranking in the top 10% of our insurance group, which includes over 200 high-performing companies across the United States. This achievement is highlighted by a 98% score on our insurance Risk Control Assessment in 2024. Additionally, we have achieved an experience modification rate (EMR) of 91%, indicating a lower-than-average
number of workplace injuries compared
to similar companies. The Kingsburg
facility, which will serve the City of
Dinuba, has averaged 1.6 industrial
workers’ compensation claims per year over the last five years and proudly reported zero industrial incidents in 2023. These accomplishments reflect our strong commitment to maintaining a safe work environment and continuously improving our safety practices.
3 4
0 1
0 2019 2020 2021 2022 2023

07. Safety
MID VALLEY DISPOSAL • 07. Safety 61/95
More powerful. Clearer vision. Better
obstruction detection. Accurate results.

At 3rd Eye – we understand that when it comes to collision avoidance radar – you either see it or you don’t. And after talking with our customers – they wanted a more powerful radar – that could see clearer, detect obstructions better – and provide more accurate alerts.

Powerful new IRIS Radar that lets your
driver safely focus on the job at hand.

The new IRIS Radar from 3rd Eye is 7 times more powerful than our previous offering – and is more accurate. The IRIS Radar’s increased frequency allows for the detection of multiple smaller objects at the same time. Instead of a fan pattern view, the new IRIS system tightens the detection zones – which means far better detection of obstructions that are there – allowing the driver to focus on the job at hand. In short, 3rd Eye Vehicle Radar Systems are the go-to solution to assist drivers by notifying them of other vehicles as well as obstacles they may not see.

Customizable exclusion zones eliminate
false alerts. Radar coverage exactly where
you need it.

The new IRIS Radar can also be programmed for forward and side exclusion zones to help eliminate false alerts– so body side ladders, chains, or hooks don’t set off the alarm – but obstructions three feet away do!
Integrated Truck Radar System Benefits
The 3rd Eye family of Integrated Avoidance Warning Radar Systems offers cutting-edge solutions to protect both the public and your drivers. This system will continue to drive up profitability by helping reduce costly blind spot accidents while increasing peace of mind and productivity within the organization.

Let 3rd Eye Radar Alert Your Driver
To What They Can’t See.

IRIS Collision Warning Radar
• Save Lives
• Reduce Accidents
• Lower Insurance
• Protect Assets
• Increase Productivity
• Increase Driver Retention

07. Safety
MID VALLEY DISPOSAL • 07. Safety 62/95

IRIS COLLISION WARNING RADAR
(SKU - 3EC-IRIST01)

PRODUCT OVERVIEW
The 3EC-IRIST01 is a surface-mounted collision warning radar sensor built to maintain a true OEM look on your vehicle. The 3EC-IRIST01 utilizes your existing 3rd Eye Mobile Camera cables for easy installation.

With our integrated IRIS Radar continuous-wave sensor
technology, you can benefit from the advantage of object detection, removal of blind spots, and collision avoidance even under the most extreme applications.

The 3EC-IRIST01 provides the ability to effectively detect objects in areas close to the vehicle and alert the vehicle driver.

VEHICLE RADAR SYSTEMS

DESCRIPTION TYPICAL VALUES
Dimensions (WxLxH) 90m x 117m x 59.35m
Weight 377g
Voltage 7-36V
Power 12V or 24V power system
Operating Temperature -45ºC to +85ºC / All Weather Operation Audible 95db @ 3m
Range 0.5m to 10m
Mounting 4-bolt Surface Mount for OEM Fit
Integration Integrates to existing AWTI Camera / Body Builder Cable Installation Retro, Aftermarket, and OEM solutions
Warranty Standard 1-Year
Alert Visible and Audible Alert

ADDITIONAL FEATURES
• 77 GHz. Radar FMCW (Frequency Modulated Continuous Wave) • 180º azimuth FOV (Field of View)
• 12V / 24V to power the Sensor
• Rugged and can operate from -40ºC to +85ºC
For More Information Contact Us Today
3814 Jarrett Way Austin, TX 78728
Technical Sales & Service: 1.866.804.2984
E-Mail: [email protected]
Specifications Subject to Change on 60 Day Notice | Effective August, 2022 www.3rdEyeCam.com

TECHNICAL SPECIFICATIONS

07. Safety
MID VALLEY DISPOSAL • 07. Safety 63/95

08. OWNERSHIP AND FINANCIAL RECORDS
Ownership and Financial Qualifications
Mid-Valley Disposal, LLC was formed in 2014 by the owners of Mid Valley Disposal for accommodating the growth and expansion of hauling operations in the Central Valley. Mid-Valley Disposal, LLC is a wholly owned subsidiary of Mid-Valley Disposal Holdings, LLC, owned by Joseph and Jonathan Kalpakoff and their respective trusts.

The Kalpakoff family has owned and operated solid waste and recycling businesses in California for four generations. Hard work and a commitment to great service has grown Mid Valley Disposal into the largest waste and recycling services company in the Central Valley. This would not be possible without the support of family members and hundreds of dedicated employees. Today, Joseph and Jonathan Kalpakoff serve as President and Executive Vice President and are involved in all aspects of day-to-day operations.

The Kalpakoff family owns and operates several related companies that support different functions in providing vertically integrated services, including post collection and transfer operations. The diagram below illustrates the relationship between companies.

Audited consolidated financial statements for the year ended 2023 are available upon request. The financial statements are evidence of the company’s strong financial footing and available resources. Additionally, the company has access to approved credit facilities on which to draw for capital acquisition. We have included a letter from BMO that reinforces our financial strength and access to capital specifically for this proposal.

08. Ownership and Financial records
MID VALLEY DISPOSAL • 08. Ownership & Financial Records 64/95 Mid Valley Disposal Holdings, LLC
Parent Company for
Hauling and Processing
Mid Valley Disposal, LLC
COLLECTION OPERATIONS:

Franchise and Open Market
Mid-Valley Recycling, LLC
POST-COLLECTION OPERATIONS:

Processing and MRF opeartions
Crown Transportation, LLC
Material Transfer Trucks

08. Ownership and Financial records
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09. INSURANCE

09. Insurance
MID VALLEY DISPOSAL • 09. Insurance 66/95
Coverage Policy # Expiration
Date Carrier Limit Contact Phone
Workers Comp WC022298184 3/1/2025 National
Union Fire
1,000,000 per
occurrence
Tasha Silva/
Mike DeFendis 559-437-6788
Commercial Auto 7093499 3/1/2025 National
Union Fire
1,000,000 per
occurrence
Tasha Silva/
Mike DeFendis 559-437-6788
General Liability 4611545 3/1/2025 National
Union Fire
1,000,000 per
occurrence
Tasha Silva/
Mike DeFendis 559-437-6788
Commercial Light Auto CMO5010920904 3/1/2025 Oregon Mutual 1,000,000 per occurrence
Tasha Silva/
Mike DeFendis 559-437-6788
Pollution Liability (CPL/TPL) PKC-110224 3/1/2025 Crum & Forster Specialty
1,000,000 per
occurrence
Adam Elmquist/
Erin Viker 877-730-1222
Excess - First Layer (Over
GL/AL/Pollution) EFX115978 3/1/2025 Crum & Forster
Specialty
5,000,000 per
occurrence
Adam Elmquist/
Erin Viker 877-730-1222
Excess - Second Layer (Over GL/AL) TUE274302602 3/1/2025 Great American 15,000,000 per occurrence
Adam Elmquist/
Erin Viker 877-730-1222
Management Package -
Employment Practices PHSD1605433 1/29/2025 Philadelphia Insurance
1,000,000
per claim
Tasha Silva/
Mike DeFendis 559-437-6788
Management Package -
Fiduciary Liability PHSD1605433 1/29/2025 Philadelphia
Insurance
1,000,000
per claim
Tasha Silva/
Mike DeFendis 559-437-6788
Property FS65229 11/28/2024 Golden Bear
Insurance
20,000,000
per occurrence
Tasha Silva/
Mike DeFendis 559-437-6788
Inland Marine BMO62379049 11/28/2024 Liberty Mutual 4,000,000 per occurrence
Tasha Silva/
Mike DeFendis 559-437-6788
Transportation BMO62379049 11/28/2024 Liberty Mutual 60,000 per occurrence
Tasha Silva/
Mike DeFendis 559-437-6788

09. Insurance
MID VALLEY DISPOSAL • 09. INSURANCE 67/95

10. References 10. REFERENCES
MID VALLEY DISPOSAL • 10. References 68/95
Office of the Director of Public Works
350 W. Firebaugh – PO Box 237, Exeter, CA 93221
Ph. #559-592-3318 Fax # 559-592-3516
July 1, 2024
Re: Letter of Reference
To Whom It May Concern:

Mid Valley Disposal has provided contract residential and commercial garbage, recyclable material, and organics waste collections services for the City of Exeter since October of 2014. Over the past nine years, the City has been extremely happy with Mid Valley’s performance, as well as their involvement with the community. As a familyowned and operated business, Mid Valley exhibits a strong focus on customer service and satisfaction.

Mid Valley Disposal was instrumental in bringing the City of Exeter into compliance with SB 1383. Their comprehensive organics and recycling programs have been praised by CalRecycle staff during the City’s annual compliance calls. Based on Mid Valley’s onongoing performance in the City of Exeter, I am pleased to recommend them for similar contracts around the Central Valley.

Sincerely,
Daymon Qualls – Director of Public Works

10. References
MID VALLEY DISPOSAL • 10. References 69/95

10. References
MID VALLEY DISPOSAL • 10. References 70/95

11. DISPOSAL AND PROCESSING FACILITY CAPACITY
Long-Term Processing Capacity
Mid Valley Disposal has set itself apart from other haulers in the Valley by making strategic investments in local diversion processing facilities. Our infrastructure base is designed to meet new State program requirements, including SB 1383. This gives us the ability to guarantee organics and comingled recyclables processing capacity for all the cities we serve.

Based on the information provided by the City, and our own due diligence, we can certify that we have the permitted capacity and availability to handle all organics and recyclable material for the City of Dinuba.

Waste Stream Facility Expected Annual
Tons from Dinuba Carrier
Commingled Recyclables MVD Elm Ave MRF 2,900 YES
C&D MVD Elm Ave MRF 1,100 YES
Mixed Organics MVD Kerman Composting 6,200 YES
Solid Waste American Ave Landfill 12,000 YES
MVD owns and operates several state-of-the-art Material Recovery Facilities to sort and separate recyclables that are available to markets. MVD also owns and operates a state-of-the-art Composting Facility using a GORE covered in-vessel system approved by the California Air Resources Board. MVD implements and manages operations that reflect a strong understanding and respect for the State’s goal of resource conservation and associated waste stream management hierarchy of A) Waste Reduction; B) Reuse; C) Recycling; D) Composting; and E) Landfilling. MVD fully complies with all local, state, and federal recycling mandates and trends, demonstrating ongoing operational excellence and outstanding customer service.

ADDITIONAL TRANSFER STATIONS OWNED AND OPERATED BY MVD INCLUDE FACILITIES LOCATED IN:
` Kerman ` Coalinga ` Kingsburg ` Visalia
The ribbon cutting ceremony for the new
food depackager at our Kerman Facility

11. Disposal and processing facility capacity
MID VALLEY DISPOSAL • 11. DISPOSAL & PROCESSING FACILITY CAPACITY 71/95

ORGANICS COMPOSTING FACILITY
Green Waste and Organics are processed at our facility located in Kerman. This site includes a new state-of-theart Green and Food Waste Composting Facility, Food Depackaging System, 34,250 square foot Material Recovery Facility and Transfer Station, 6,840 square foot Vehicle and Equipment Maintenance Shop, 6,097 square foot administration office, and Truck Scales. MVD has owned and operated this facility since 2008.

Facility Address: 15300 West Jensen Avenue
Solid Waste Permit No.: 10-AA-0201
Permitted Capacity: 1,500 Tons Per Day (TPD)
Mid Valley Disposal received multiple competitive CalRecycle Organics Grants for development and expansion of an organics processing facility. Operations began in 2017 and expanded in 2020. The 28-acre site includes a food depackager and 24 composting bunkers for processing food and green waste collected by MVD specifically designed for SB 1383 compliance.

MVD utilizes the GORE® covered aerated static pile system. When fully scaled, MVD’s compost facility can process over 82,000 tons annually. The GORE® Covered System is a clean technology with a 95% retention rate of odor and VOC’s. Other attributes of the system include a small facility footprint, low energy requirements, greater than 99% containment of bio-aerosols, reduced odor, and production of compost within 8-10 weeks.

THOR TURBO Separator
In 2022 CalRecycle awarded MVD an Organic Programs Grant that contributed to the purchase and installation of a new Scott Thor Turbo Separator. The new equipment began operation in the spring of 2023. This state-ofthe-art system separates packaging material from food waste so it can be added to the composting process. This investment in advanced processing emphasizes MVD’s effort to increase organic waste diversion.

11. Disposal and processing facility capacity
MID VALLEY DISPOSAL • 11. DISPOSAL & PROCESSING FACILITY CAPACITY 72/95

RECEIVING

CONVEYOR PRE-SORT

AVAILABLE

11. Disposal and processing facility capacity
MID VALLEY DISPOSAL • 11. DISPOSAL & PROCESSING FACILITY CAPACITY 73/95

11. Disposal and processing facility capacity
MID VALLEY DISPOSAL • 11. DISPOSAL & PROCESSING FACILITY CAPACITY 74/95 MATERIAL RECOVERY FACILITY (MRF) and PROCESSING LINE
Recyclable materials are delivered to our MRF in Fresno. This site includes a 50,000 sf MRF, 46,000 sf Transfer Station, a 2,000 sf vehicle and equipment Maintenance Building, a 4,700 sf Administration and Visitor Center, and two truck scales. MVD has owned and operated this facility since October 2014.

Facility Address: 2721 South Elm Avenue
Solid Waste Permit No.: 10-AA-0188
Permitted Capacity: 2,000 Tons Per Day (TPD)
This facility is home to our state-of-the-art facility processing 35 tons per hour of Commercial and Residential recycling. Mid Valley Disposal continued to invest in the San Joaquin Valley by redesigning and upgrading the comingled recyclables processing line in 2017. The newly designed line increased throughput and currently processes recyclables from 17,500 Commercial accounts and 112,000 households. Recyclable material is processed over an advanced CP Group sort recycling system or MRF, composed of multiple disc screens, a Trommel, and features three optical sorters to remove contaminates. This new technology accomplishes a 95% recovery rate and produces cleaner material. Recyclables processed through the system include corrugated cardboard, newspaper, office and mixed paper, aluminum and tin cans, HDPE plastic bottles, PET plastic bottles, and glass.

Quality control is maintained at multiple points in the process to produce the best outcome. All residual waste that remains after being processed at our Elm facility is transported to the American Avenue landfill.

11. Disposal and processing facility capacity
MID VALLEY DISPOSAL • 11. DISPOSAL & PROCESSING FACILITY CAPACITY 75/95 SWFP: KERMAN RECYCLING AND TRANSFER STATION
Due to external administrative delays, this permit is deemed valid by the Local Enforcement Agency: County of Fresno, Department of Public Health.

11. Disposal and processing facility capacity
MID VALLEY DISPOSAL • 11. DISPOSAL & PROCESSING FACILITY CAPACITY 76/95 SWFP: ELM RECYCLING AND TRANSFER STATION