Dublin City Council
February 17, 2026

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The Government Website Experts
Project Team and Key Personnel
Revize understands the importance of having a talented and experienced staff. We are proud of our well-respected team of top notch experts in the field of government website design, development, analysis, content management, training and support. From the first creative concepts through to the design phases, and from site launch to training of personnel and continued support of your website project, we have the right group of seasoned professionals to work with you through the website process and beyond. We are pleased to introduce them:
• Thomas Jean:
• Alison Bieber:
• Alex Parent:
• Samir Alley:
• Denise Brazier:
• Jamie Phy:
• Richard Opiniano:
• Joseph Nagrant:
• Derek Ortiz:
• Akshaya Ray:
• Many More!
Program Manager
Project Manager
Creative Arts Director/Web Designer
Project Delivery Manager
Revize CMS Trainer
Revize CMS Integrator/Backend Developer
HTML Developer
VP Sales/Marketing
Chief Technology Officer
Chief Cloud Architect

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The Government Website Experts
Thomas Jean - Program Manager
As a program manager, Thomas has managed many award-winning website projects for our clients, including Des Moines, IA – Arcadia, CA – Largo, FL – Golden, CO – Pasco County, FL – Oswego County, NY – Dupage County, IL - Eagle County, CO - Kentwood, MI! Thomas has brought to Revize a very special skill set. Not only does he manage some of our highest priority projects, he is also a genuine subject matter expert when it comes to the inner workings of government. As a former Township Trustee in a Michigan Township, he knows the advantages that come with modernizing the way government does business. With his unique background and education from one of the nation’s top universities, Thomas is uniquely experienced to give an honest and accurate assessment of your community’s website needs.

• Philosophy: Learn as much as possible about our clients and use that knowledge to help build an amazing website.
• Education: BA degree in Political Science from University of Michigan; • Expertise:Government procedure, special projects, public affairs, community development. • Role on your website project:Project Manager
Alison Bieber - Project Manager
Alison possesses an innate passion for innovation. Following a decade immersed in the Opera world, she shifted her focus towards entrepreneurship and technology. Playing a pivotal role in establishing the foundations of various initiatives within the non-profit and small business sectors, Alison brings a diverse and proven track record to the table.
• Philosophy:“Quality is not an act, it is a habit.” - Aristotle • Education: M.A. in Applied Linguistics with a concentration in Foreign Language Pedagogy, University of Massachusetts; B.M. in Vocal Performance, Boston Conservatory at Berklee. • Expertise:Pedagogy, management, communication
• Role on your website project: Project Manager

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The Government Website Experts
Ray Akshaya – Chief Cloud Architect
Ray has 20+ years of extensive technical experience with internet and website solutions. He has worked on hundreds of government, non-profit and educational websites and has a keen eye for web visitor requirements, information architecture, and usability. He is also a long-time veteran of Revize Software Systems and our clients enjoy working with him. In his career, he has deployed and/or assisted with technical solutions for more than 500 websites. When working on a project, Ray always visualizes himself in the client’s chair at the closing stages of the project and makes sure that all decisions made on a project are in alignment with the client’s vision and best practices for developing the system.
• Philosophy: “Work Hard, Help People and Live Honest." • Education: MS in Engineering Science, Louisiana State University, Baton Rouge • Expertise: Client Management, Project Management, Technology Development for CMS & Web Apps
• Role on your website project: Chief Cloud Architect
Denise Brazier - Lead Trainer
Denise is an educator by nature. Her 20 years of experience in the public school system has made her a master of engaging participants during training. She effortlessly builds effective relationships with all clients. Denise has served as Advisory Counselor, Coordinator, Publicity Director, and Project Manager for several organizations in the education, non-profit and public sectors. She has been appointed to the state’s quality committee evaluating organizational policies and procedures for recognition.

• Philosophy: “Always explain things in the terms of your audience to ensure their understanding” • Education & Training: MS in the Art of Education from Marygrove College. Certification in Secondary Education
• Expertise: Training, education, teaching, public affairs and project management. • Role on your website project: Trainer for the Content Management toolset Samir Alley - Creative Director
Samir has more than a decade of experience in managing web site design projects. He has deployed 360+ municipal websites and has a solid background in web design and the latest web technologies.

Formerly with Google, Samir is a leader equipped to handle any kind of sophisticated web project. He is an exceptional communicator with an innate listening skill that gives him the ability to understand and deploy a client’s unspoken needs. Samir’s blend of creativity, proficiency, and technical knowledge is unsurpassed in the industry.

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The Government Website Experts
Comparable Projects
The City of Olympia, Washington
Olympiawa.gov
3CMA Savvy Award Winner
Details:

The City of Olympia, Washington's capital, provided an exceptional opportunity for Revize and the city's web team. Their website showcases an innovative homepage where users can seamlessly navigate through various trending topics, services, news, events, and more in a modern layout. We aimed to create not just visually stunning, but highly functional, site—one that stands out as among the most inspiring and practical in the United States. With distinctive design elements, including a curated "smart search" feature and interactive online forms, this website makes a compelling case for its title!

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The Government Website Experts
San Carlos, California
www.cityofsancarlos.org
Details:

The City of San Carlos, California chose Revize because they wanted a website that was highly customized to their needs. In this site, we built unique designs for the city and recreation department. Each one has its own unique look and feel while maintaining the brand. This site also includes our proprietary “curated search” feature. This feature puts you in control of the search results on the site. Y ou get to decide which results display based on the search criteria your users input into the search. This allows them to find the results they are looking for instantly!

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The Government Website Experts
Pasco County, Florida
www.pascocountyfl.net
Details:

Pasco County, a Florida County of nearly 600,000 residents, came to Revize wanting the best website possible for their constituents and a true partnership with their website vendor. Having previously experience less than stellar service from another vendor, the county was ready for a quick change. Together, Revize and Pasco County launched this website, and an employee intranet in less than four months. This is a fantastic representation of the things Revize is able to accomplish with a motivated County like Pasco!

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The Government Website Experts
City of Golden, Colorado
www.cityofgolden.gov
Details:

The City of Golden, CO came to Revize for a website that was completely different. Coming from an outdated website, they wanted to work with a vendor that could turn their website into a site iconic in Colorado. Page layouts were created to allow unique interaction with the City. This included board listings, Q&As, interactive park directories, and a resident focused navigation. This site improves the online experience for residents, business owners, and visitors!

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The Government Website Experts
Redondo Beach, CA
www.redondo.org
Details:

Redondo Beach, CA wanted a modern, coastal-inspired design that truly stands apart from traditional municipal websites. For this project, we created a visual experience that captures the city’s energy— clean, bright, and deeply user-focused. The new site also integrates Revize’s AI Chatbot and AI Search, giving residents instant answers and intuitive navigation that feels as effortless as a day at the beach.

In addition, the design supports dedicated subsites, dynamic visuals, and a smooth scroll experience that keeps users engaged. By combining photography, iconography, and interactive elements, we deliver a website that not only raises the bar for usability, but elevates the City’s brand in a way few municipalities can match.

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The Government Website Experts
La Plata County, Colorado
www.co.laplata.co.us
Details:

La Plata County CO wanted a design unlike any County out there. With this design we pushed the limit of what people think when they see a County website. They also needed the website to be accessible according to a new Colorado accessibility standard. In addition, this site features additional unique subsites and healthy level of scrolling. We use images, icons, and interactive features to create an experience for the user. This type of design also allows us to extend the County’s brand in a way that is unmatched in the industry!

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The Government Website Experts
City of St. Petersburg, FL
www.stpete.org
Details:

As Florida’s 5th largest, St. Petersburg is an iconic City with something to offer everyone. Because St.

Pete is a longtime Revize client, their team worked very closely with ours and actually provided their own design concepts. We did the integration/pre-launch work and their staff was with us every step of the way. Inner pages are flexible to allow departments to have dedicated pages with a cohesive feel across all pages. Social media feeds from Instagram, Flickr, Facebook, Twitter, and Y ouTube all on the homepage! St. Petersburg also users the Revize API to develop their own templates. This website is an elite representation of the power and beauty of the Revize process.

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The Government Website Experts
City of Largo, FL
www.largo.com
Details:

Largo, Florida wanted a website like no other. Through a collaboration between the city marketing team and Revize, we were able to create this award winning website. Each page in this website was designed to uniquely fit the needs of the community. We also built unique designs for the city parks, library, and theater. The navigation within this site is built based on services rather than department silos. Overall this website brings together an amazing mix of design expertise and functional clarity to create a great user experience!

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The Government Website Experts
References
Client: City of Golden, CO
Meredith Ritchie, Communications
Phone: (303) 384−8132
Email: [email protected]
Website: www.cityofgolden.net
Client: City of Lake Forest, CA
Jonathan Volzke, Communications Manager
Phone: (949) 282−5214
Email: [email protected]
Website: www.lakeforestca.gov
Client: City of Olympia, WA
Joshua Linn, Website Administrator
Office: (360) 570−3782
Email: [email protected]
Website:
olympiawa.gov
Client: City of Wylie, TX
Craig Kelly, Public Information Officer
Phone: (972) 516−6016
Email: [email protected]
Website:
ci.wylie.tx.us

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Revize Organization Chart

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The Government Website Experts
Why Choose Revize?
We Have Government Specific Experience and Outstanding Client Testimonials You can rely on Revize and our 20 years of experience building and maintaining websites for municipal, county and government agencies of all sizes throughout North America, to deliver a customized site design that improves layout, navigation, usability and content. Using Revize ensures that your website will be reliable, W3C and ADA compliant, and allow for easy integration with existing or future web applications and third-party software. But there’s no need to take our word for it -- we encourage you to peruse our massive file of testimonials from our many satisfied clients.

We Will Build a Government Communication Center that Works for Y our Community! The Revize website design, Government CMS and interactive tool sets have been developed exclusively for our government clients to help them effectively communicate with their key target audiences such as residents, businesses and visitors. Some of our most popular website and Government applications and modules include: a new and improved Online Calendar, the comprehensive Forms Center, our News Center with real-time social media connectivity, Emergency Alerts, E-Notifications, Citizen Request Tracker, Parks & Shelter Reservations System, Document Center, and Online Payment Portal.

What sets Revize apart from other companies?
Revize’s superior technical architecture, unsurpassed staff expertise and highly effective publishing engine provide our government clients with the most reliable website solutions in the industry today.

By ensuring our client’s data security and providing redundant server architecture and back-up data centers, Revize has a nearly 100% up-time rate. Plus, our clients never have to worry about data loss or data corruption because of our instantaneous back-up process and our data center’s cloud back-up processes. Revize believes that investing a higher percentage of our profits into our technology and security makes us the best choice for the short and long term for governments seeking the best value for their community’s website.
“We Always Provide Knowledgeable,
Friendly and Responsive Service!”

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The Government Website Experts
All this, and a reliable IT partner too! Our website development is superior, and our Government CMS and suite of online apps is easy to learn and administer, but our 24/7 technical support will also be there for you to help you get over the hurdles! Our technical support team is widely considered to be among the industry’s best. We also provide a sophisticated backup infrastructure which allows us to guarantee 99.99 percent uptime. Plus regular updates and improvements to ensure that your site will remain current with industry standards and keep running smoothly for years to come. The Client Owns the CMS License and the Code!
We often hear the question: “What happens if we want to move the website to another vendor? Do we lose all access or any of our website data?” The answer is 100% NO! As our client, you own the template source code, the CMS, and any data that you put onto the website. We understand that clients may come and they go, but we always make sure they know they are just as important to us at the end of our tenure as they were at the beginning. If you decide to run the CMS in your own server, we can transfer the CMS license and software to your server as you own the license and you can run it from your server as long as you want.

Top Reasons Why Revize gives you the Greatest Value!
• Modern, timeless and unique website design integrated with online Government apps • On-time delivery
• Competitive pricing
• Responsible stewardship of the organization’s stakeholders • Full functionality to update and manage your website
• All the tools/apps needed to increase communications with citizens • An easy CMS to train employees quickly
• Extended phone and email support
• Unlimited Upgrades: Revize provides unlimited upgrades to new and existing modules at no additional cost to you. Once you invest in Revize, you will receive free upgrades and feature enhancements for life.

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“The Revize responsive website
design is second to none for us
providing an excellent experience
for the growing number of
residents, visitors and businesses
accessing WylieTexas.gov on
mobile devices. Our website’s
progressive look captures the
vibrant culture of our
community.

City of Wylie, TX
Craig Kelly, Public Information Officer

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Awards & Accolades
“The project was a collaboration between Revize, who
understood our vision and had the technical
expertise to make it happen” - MaryLee Woods,
Deputy Chief Information Officer for the City
- MaryLee Woods, Deputy Chief Information Officer for the City

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Project Management
Project Planning and Setup
What makes Revize unique in its project
approach and experience is our thorough
preparation for each individual community
combined with the range of website
deployments and creative, customized fit we
implement for each client. From small to large,
rural to urban, the Revize project management
process guarantees a perfect fit between the
concept of the deployment and the
expectations of the client’s level of engagement
preferences.

We don’t use a “one size fits all”
approach because it doesn’t
make sense.

However we do use a standard, proven effective process methodology. Each client is unique and we tailor our process to fit their unique needs. For as long as you are our client you will have staff dedicated to your account and access to an on-line portal for communication, design process and on-going support.

Dedicated Accounts Manager: Y our dedicated Account Manager will handle all issues related to your contract, pricing, future product add-ons, and general account satisfaction. During the initial kick-off meeting, your Account Manager will introduce you to the team, explain roles and responsibilities, and place you in the very capable hands of your Dedicated Project Manager and Designer.

Dedicated Project Manager: Y our dedicated Project Manager will handle all issues related to the website design, development, navigation, content, training, timelines and deliverables, as well as ensuring that feedback and communication occurs promptly in order to keep the project on-track.

Also, the dedicated project manager will be the point of contact for any future technical support or issues that need to be addressed during the deployment and post deployment of the site.Page 28 of 67 163
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24/7/365 Project Portal Access: From day one, your project and on-going support is tracked in the Revize On-line Project Portal. The main point of contact you select for the project will receive an invitation to register, including setting up a secure user name and password. The Project Portal serves as a communication tool for any matter pertaining to your website design, development and on-going support even after your website is launched.
“We guarantee the best support
in the industry that’s 24/7 365 by
the trained developers &
technicians”

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Timeline
Phase Duration
Phase 1: Initial Meeting, Communication Strategy, SOW 1 Week Phase 2: Discovery & Design 6 Weeks
Phase 3: HTML Template Development 2−4 Weeks
Phase 4: CMS Integration & Module Setup 5−6 Weeks
Phase 5: Custom Development & Quality Assurance Testing (Ongoing)
3 Weeks
(Overlaps with Remaining Phases)
Phase 6: Sitemap Development / Content Migration 5−6 Weeks Phase 7: Content Editor and Web Administrator Training on your new website, final content changes and Go Live preparation 1−3 Weeks
Phase 8: Go Live 1 Week
Go-Live (Average) 21−27 Weeks
Did you know?
The project planning process is designed to fit your needs. We will adapt our timeline if your schedule requires.

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Revize Project Life Cycle
Phase 1: Initial Meeting, Communication Strategy, SOW
Your Revize Account Manager will set up the initial internal project planning meeting where we will talk about the overall management of your project, establish a timeline, and devise a Revize-Client Communication Strategy that will keep everyone engaged and up-to-date on the progress of the project. We will also discuss specific technical requirements of the project and determine the phases through which those requirements will be addressed. In addition, Revize will address the content strategy of the new site, any new content that needs to be written and how to fit the existing content into the new site, Additionally, as an optional item, Revize will discuss the process of conducting online surveys to gather feedback from your constituents for the new website layout and requirements. After this meeting, Revize will develop a Statement of Work and provide it to the client for review and approval.

Prior to the design kick-off meeting, you will receive our questionnaire to complete with various answers that will help our designers gather information regarding your needs and preferences. Our team will also brainstorm ideas and suggestions with you during the meeting.

The questionnaire addresses various issues such as:
• As a result of a new website design and navigation, what are the main improvements you hope to achieve?
• What are some key points and areas you may want featured on the Home Page? • Do you need help with logo design? Image? Marketing & branding? • What key modules do you want featured in your web site, like Document Center, Report a Request, News & Events, Events Calendar etc.
•
Do you need social media features need to be highlighted in the new site? etc..

Phase 2: Discovery & Design
If there is client approval, we will collect feedback from the residents on the new design layout by setting up an online survey with a set of standard questions. The survey questions need to be approved by the client prior to our adding a link from your current website. This link can also be distributed through other channels like email, newsletter or any other form of communications you might be using to stay in touch with your residents. Usually there is a 1− to 2−week survey period.

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Once survey results have been tabulated and your needs have been determined, you and your Revize team will participate in a Design Kick-Off Meeting. A senior designer and team will conduct an in- depth interview, and brainstorm ideas with you about your vision for the look and feel of your custom website. Our efforts on this project will extend far beyond placement of provided information within a stunning design. It’s about uncovering how your audience wants to be informed, and applying our 20+ years of web design and development expertise to create the most effective ways of displaying that information and getting users to access and use your website. We always strive for nothing less than an award winning design!
Revize Design Principles
The Revize Web Application Developers are not only responsible for the look, functionality, and performance of your website. They are also responsible for the security of the web content and web- based applications they create. They ensure that the code supports secure authentication and authorization, and provides access control mechanisms as required.

Good design principles are always based on readability, taking into consideration appropriate font type and size for headlines and text area, as well as line height – ensuring all page elements are balanced. Our designers also pay meticulous attention to their use of shadows and gradients. To the layman’s eye there may not appear to be a shadow, however on the website the font will appear sharper (or maybe softer depending on the amount of shadow used).

Of course color cannot be overlooked. Our designers first take the client’s preferences, official logo colors, and pictures into consideration to create a color scheme consisting of no more than three colors. We then use variants and hues to create visual appeal, contrast, eye-catching allure and invoke the overall feeling that the client desires.

Last but not least is effective use of page elements such as call to action buttons, social sharing icons, email newsletter sign-up, and promotion areas. The ultimate goal is to provide an easy to navigate webpage that is informative without being overwhelming. Therefore, it is the designer’s job to guide the client in making appropriate placement choices for needed items.

Phase 3: Template Development, CMS Integration
There are some exciting new design trends, and Revize is always on the cutting edge, implementing the best of these innovations in our websites. We are especially pleased at how effectively they are proving to be in increasing engagement in government websites.

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#1 Responsive Web Design – The most important development in website design in years, Responsive Web Design (RWD) automatically conforms and optimizes websites for any screen size.

With the substantial increase in smartphone and tablet users today, people are going online using a vast number of devices with wildly different screen sizes. Our websites offer this very important feature of easily and cleanly conforming to computer, tablet and mobile device screens. #2 Liquified Content – This is another important trend that address the fact that information is no longer static or concrete. Instead, content is specifically customized for each unique user. Liquidity of content enhances the immediacy and flexibility of content. The more liquid your community’s content, the easier it is for residents and businesses to access this information in ways and via the channels of their choice: fixed or mobile, interactive and live. Revize is able to effectively make your content liquid.

This will make it adaptable to various situations and, therefore, easy to reuse in different contexts distributed for a variety of display formats and communication channels. #3 Image Tiles – This is a trend that enables developers to display content in a pin board style of display. Revize now offers this feature, which creates a very visually appealing display of content, such as pictures or social streams. Image tiles also help promote engagement by encouraging site visitors to comment or reply to items from directly within the image tile. This is an especially useful option for web pages promoting tourism.
#4 Parallax Scrolling – This is a highly advanced, innovative design technique for sophisticated websites. Parallax Scrolling allows Revize to build websites in multiple layers, with content that moves across the screen at different speeds as visitors scroll. This unique design technique is very visually engaging and can help improve time-on-site metrics.
#5 Innovative Typography – This plays a very important role in website design, image and branding, and is especially important for maximizing the look and feel of the website when accessing it from mobile devices. Our designers are experts in effective typography and take many factors into consideration when selecting the type of fonts, font sizes, and colors to be used for a website. #6 Social Feeds – With the proven ability to strengthen and deepen interpersonal connections, social networks present a wonderful opportunity for government organizations to increase community engagement and make governments more accessible to the people they serve. One method already mentioned for improving social activity is using pin boards; another is creating a social area or social wall that combines activity from multiple social networks, like Facebook, LinkedIn, Y ouTube and Pinterest. Revize offers a comprehensive line of popular social media applications and networking.

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Over the past 20
years, revize has
mastered the art
of designing
government
websites.

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Key Phase Objectives & Deliverables:

The following steps are followed while designing new sites • Establish Needs and Creative Direction:

Understand your objectives and
requirements, and provide
recommendations for effective online
branding pertinent to your requirements,
existing branding and your web
audience’s needs. The Revize designer will
also conduct his own research in order to
capture the character and “feel” of your
area, which will inspire ideas for the overall
design direction of the website.
• Main Menu Navigation & Home Page
Wireframes: Work with you to establish a
main-level navigational architecture and
identify key items accessible from your
home page. This establishes a baseline for
the navigational structure, as well as the
preferred content structure (wireframe*)
for the home page.

Please Note:

The home page “wireframe” will simply
serve as a realistic guideline in terms of
content placement, but will not include the
final text nor final imagery for this phase.

Please see a sample wireframe to concept
development snapshot in the next page.

Did you know?
Revize will provide a 100% from scratch design
with a satisfaction guarantee!
• Page Layout and module placement: We will follow all the best practices to layout the different features and modules so that they can be easily accessed by your residents. For example, on the home page there will be sliding picture gallery and quick link buttons for Notify Me, Report a Concern, Document Center, FAQs etc. Also the news and announcements module and events calendar would be integrated into the website, along with the Social Media Center.

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Wire Frame to Concept
• Design Deliverable: The design concepts
for this phase will be based on one or
possibly two home page layouts. The
client will review and provide design
feedback to the designer for changes.

Revize asks that clients have no more than
three iterations of changes up to the point
that the final concept is approved.
• Final Home Page Sign Off: When all
changes have been made, Revize will
present your final home page design and
layout for approval. Customer approval is
required to proceed to the next phase, the
inner pages of the website, and the
process repeats itself before the actual
HTML & CSS is written.
• Final Inner Page Sign Off: When all
changes have been made, Revize will
present your final inner page designs and
layouts for approval. Customer approval is
required to proceed to the next phase,
when the actual HTML & CSS is written.

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Phase 3: Template Development, CMS Integration
First, the Revize development team will transform the approved designs from mere pictures into fully- functioning HTML/CSS and Revize Smart Tag enabled web page templates using the Revize Dreamweaver Extension. The Revize Smart Tags are fully customizable and allow customers to expand functionality as needed. To maximize this extensibility, the full Revize Java API is provided to clients with our Advanced Training Program.

Phase 4: CMS Modules Setup
In this phase, all of the features and modules the client has requested will be set up, e.g. calendar, document center, picture galleries, alert center, e-Notify, etc. are all brought to life and made functional while also being tested in the Revize CMS. Revize enhances current modules and adds new modules continuously, and you will receive all future updates to modules at no additional cost.

Phase 5: Custom Functionality Development & QA Testing
In this phase and according to your specifications, custom functionality of existing CMS modules, database scripting and programming, as well as any custom application development will be executed. The Revize development team will be interfacing directly with your technical staff to obtain information and test information exchange and application functionality.

This phase may overlap phases 2 – 4.

In our testing phase, we ensure that your website meets functionality, performance and security standards. Our QA team uses mock data to test navigation and interfaces of the templates, along with any custom developed applications or modules. Additionally, through a series of tests, we perform input validation to ensure that security mechanisms cannot be bypassed if anybody tampers with data he or she sends to the application, including HTTP requests, headers, query strings, cookies, and form fields. We also ensure that when errors do occur, they are processed in a secure manner to reduce or eliminate exposure of sensitive implementation information.

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Phase 6: Content Development / Content Migration
Revize will develop all of the pages for your site to make the initial content available upon site deployment. Our content development and migration experts use the latest standard formatting practices to develop the navigation and create the most effective content possible for your website.

This includes spelling and style corrections into the new website.

There are no limits to the number of pages you can create after you have gone through training.

Revize will implement an effective website architecture with the latest technology and usability trends so your website visitors can find information in an instant. We will also assess your current website content and incorporate what you currently have with additional content to maximize interest and excitement for your readers. Our content experts are educated in proper writing and terminology, and will use correct grammar, spelling and punctuation.

Our web designers use creative typography which makes the website more visually appealing and also plays a role in defining the hierarchy of content to be placed on the web page. Variations in size and color are used, as well as strategic placement on the page to highlight certain site areas so the visitors can easily navigate the site. Effective typography also ensures that your website will look good on desktop, laptop, mobile and tablet devices.

Phase 7: Training Y our Staff (in-person or web based training) Once your website is ready for you to begin editing, you will be able to easily revise your content as often as needed. Revize will train you on how to operate the Administrative and Content Editor functions so you can manage your website. We typically provide this training on-site; however, we can also provide on-line training for your staff if you prefer. For your convenience, training materials can be downloaded from the Revize website. After training, our friendly and responsive support staff is always here to answer questions and provide training refreshers as needed.

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Standard Training Agendas
Basic Administrator Training (How to)
• Sign-in
• Create users
• Assign roles
• Set page level permissions
• Set section level permissions
• Configure and set up workflow approval
process
Content Editor Training (How to)
• Sign-in
• Edit page content
• Copy/paste content or add new
• Create a file link
• Create a link to another web page or
external web site
• Create a new page and link to it
• Insert/update a picture
• Insert/update a table
• Spell check
• Save and Save as Draft
• History of the page content (content
archive)
• Create a survey form or any other type of
online web form
• Create navigation pages (top/left menus)
• Create new calendar and create/edit
calendar events
•
Edit metadata
Advanced Administrator Training (How to)
• Run back-end reports
• Run Google Analytics reports
Training on use of specific Modules included,
such as
• Emergency Notification Center
• Public Service Request App
• Web Calendar
• E-Notify
• Quick Links
• Document Center
• Form Center
• News Center
• Frequently Asked Questions
• Bid Posting Center
• Job Posting Application
• RSS
• And more….

Revize Maintenance Covers
• 4 CMS upgrades per year
• Software and modules upgrades
(Automatic Install)
• Server Hardware & OS upgrades
• Immediate bug fixes/patches
• Round the clock server monitoring
• Data Center network upgrades
• Security and antivirus software upgrades
• Firewall and router upgrades
• Bandwidth and network infrastructure
upgrades
• Remote backup of all website assets
• Cloud backup of all website assets
• Quarterly newsletters on major feature
updates
• Regular Webinars on CMS features and
usage

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Phase 8: Final Phase: Y ou Go Live!
At last, your website content is complete and your staff is sufficiently trained! The final phase in the process is to redirect your website domain name from your old site to your beautiful new one. Once this is completed, Revize will closely monitor the transfer for the first 24 hours to ensure that everything is working properly. Any issues that arise will be immediately resolved.

Marketing & Ongoing Consultation
Revize seizes on every effort to make our clients’ sites highly visible. We draft press releases for posting on our website and for distribution locally, and will continuously monitor your site after it goes live so that you can take advantage of all marketing opportunities. We also look to submit your site for different awards and recognition competitions to further maximize your site’s exposure.

Search Engine Registration and Marketing
Revize will input all the targeted keywords to make your web pages search engine friendly, thus enabling users to find targeted information when they do a Google, Yahoo or any other search on your site.

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Cloud Hosting, Disaster Recovery, & Security

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Resilient Hosting:

Revize uses Amazon Web Services (AWS) Hosting Infrastructure that is offered in multiple Regions in the United States and around the World. Each Region is a separate geographic area completely isolated one from another. AWS Regions are connected to multiple Internet Service Providers (ISPs) and to a private global network backbone to offer lower cost and more consistent cross-region network latency when compared with the public internet.

A region has multiple, isolated locations known as Availability Zones (AZ). Availability Zones are inter- connected through low-latency links. A Virtual Private Center (VPC) spans across multiple availability zones.

Revize Web Sites are hosted on a Virtual Machine running Windows Server operating system with Internet Information Service (IIS) as a Web Server. Virtual Machine is an EC2 instance in AWS terms is hosted inside a VPC in an availability zone of a pre-selected region. A number of EC2 are provisioned in multiple locations across the United States inside a Virtual Private Center isolated from the Internet and the rest of Amazon Web Services infrastructure to offer faster access to the end-users and to minimize the impact of an outage, whether of a specific EC2 instance, an availability zone or an entire AWS region.

Disaster Recovery:

Windows Web Server virtual disk or EC2 Elastic Block Storage (EBS) is backed up on evry night at 10 PM EST. Additionally, the snapshots or virtual disk backups are subsequently automatically copied between regions to enable cross-region recovery capabilities.

Should a Web Site hosted by Revize and monitored in automated fashion become unavailable, another EC2 instance can be restarted. When that proves insufficient EC2 instance will be reprovisioned in the same availability zone, a different availability zone, or, in a different region using the latest snapshot in the matter of a couple of minutes.

The incoming request, from the Internet traffic, is bound to a static IP address or Elastic IP in AWS terms that leverages NAT to forward traffic to a running EC2 instance private IP address. In the case of an EC2 instance re-provisioned in the same region, whether in the same or a different availability zone, Elastic IP is re-assigned to the new EC2 instance.

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Elastic IP is represented to the public internet using CName or A-Host domain name services entry. In case of an EC2 instance or an availability zone failure, no adjustment to domain name service is required. In the case of a regional, wide-spread AWS outage, an EC2 instance is reprovisioned in a different region, re-using the latest snapshot preserving the content as of the last automated backup.

However, an Elastic IP is specific to the region and, therefore a change to CName or A-Host configuration is required to point to the disaster recovery regional Elastic IP.

Revize Disaster Recovery Infrastructure Diagram
Security
Revize takes website security very seriously and we provide our clients with the very best website protection protocols. Our data centers are located on secure premises equipped with card-reader access, security cameras and guards on duty 24/7 to ensure the physical protection from unauthorized entry.

Revize/AWS complies with SOC 1/ISAE 3402, SOC 2, SOC 3, FISMA, DIACAP, and FedRAMP, PCI DSS Level 1, ISO 9001, ISO 27001, ISO 27017, ISO 27018 and other programs. Revize is responsible for securing the content, access to the content on the web server, to snapshots, configurations and infrastructure as a whole.

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Our web and network administrators monitor network activity 24−hours-a-day to ensure system integrity and protection against threats such as Denial of Service (DoS) attacks that could corrupt your website or block user access. Maintaining the secure configuration of our web servers is managed through application of appropriate patches and upgrades, security testing, vulnerability scans, monitoring of logs, and backups of data and OS.

Security Controls, SSL, and Active Directory (LDAP)
• Anti-malware software such as antivirus software, anti-spyware software, and rootkit detectors • Shield Plus Security Bundle to prevent DDoS attacks
• Intrusion detection and prevention software (such as file integrity checking software) • Host-based firewalls to protect CMS servers from unauthorized access • Patch management software
• Security and Authentication Gateways
• Content filters, which can monitor traffic to and from the web server for potentially sensitive or inappropriate data and take action as necessary
• HTTPS (Hypertext Transfer Protocol over SSL), which provides encryption and decryption for user page requests that require more secure online transactions • SSL (Secure Socket Layer) provides an encrypted end-to-end data path between a client and a server regardless of platform or OS
• If you have an existing SSL Certificate we can transfer it to the new website. Otherwise, if included, we will install a new SSL Certificate upon go live. • Active Directory (LDAP) is compatable with the Revize CMS. It can be set up in a variety of configurations. As part of the process we will work with you to determine which configuration will best meet your needs.

Application Security Authentication
• Role-Based Security: Role-based authentication to add individual user accounts and assign them system roles like Editor, Developer, Administrator, Workflow Approvers, etc., or department roles and empower the department to assign specific roles to users. • Permission-Based Security: Ability to set up Content Owners/Editors and restrict which site pages they are authorized to update
•
Global & Department Workflow Management: Create workflow management and approval processes where authorized department personnel become approvers Did you know?
Revize will host your website and CMS in at least two completely separate geographic locations!

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Maximum Response Times
• 1 hour for crisis issues
• 4−6 hours for critical issues
• 24 hours for normal issues
Revize Support
• 8 a.m. – 8 p.m. EST Phone Support (Monday thru Friday) • 24/7/365 Portal & Email Support
• Dedicated support staff to provide assistance and answer all questions • New and existing user training
• Training refreshers
• Video tutorials and online training manual
• Automatic integration of enhancements
• E-Newsletter module support
• Automatic upgrades of CMS Modules such as Calendar, Document Center, etc… Software Maintenance
Revize rolls out two new versions of the Revize CMS, and six to eight product updates every year. The Revize CMS is continuously enhanced to keep pace with cutting edge technologies and industry trends. When a software update or new version is rolled out, Revize will automatically update all servers used by our subscription service clients.
“As a Revize client, you will
receive full access to all
enhancements to the core
components and modules in
the Revize CMS at no
additional charge.”

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Curated "Smart" Search
Y our new Revize website will include our curated “Smart” search feature that you see on this site www.akronohio.gov. This search gives you full and instant control over your site search results. Y our website editors can to decide the exact search results based on what’s typed in. This control allows you to direct traffic to specific pages on the site (or outside of the site if you want). Rather than being subject to the whims of Google/Bing. It also allows search terms to still come up based on synonyms and misspellings. For example, start typing something like “Water” into the search and you’ll notice the functionality brings up results for “Water and Sewer.” But, you can also type in “H2O” (a synonym) and the same result will come up. Perhaps even more helpful, if you type in “wtr” (a bad misspelling), the relevant result still comes up. So this is a great feature that will allow you to have total control over the search.

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Revize AI ChatBot
As part of Revize’s fully integrated
lineup of features, we are excited
to introduce the latest in AI Chat
technology.

The Revize ChatBot allows your
visitors to instantly find answers to
their questions – without the need
to search, find, and read an entire
webpage.

Users simply type in their
question, and the Revize ChatBot
provides a detailed response in
seconds!
Unlike some third party live chats
that force admins to pre-populate
content, the Revize ChatBot is
quite different. It learns the
content of your website and
provides answers based on that
content.

Admins can even configure the
ChatBot to ignore certain content
of your website and learn content
of other websites.

Keep in mind, Revize developed this feature ourselves. Which means the maintenance, updates, tech support are all handled directly by Revize. No need to deal with another vendor.

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Accessibility and Compliance
WCAG Scan and Remediation Service
Revize has launched nearly 3,000 websites nationwide, with ADA Accessibility being a top concern of nearly all of our recently launched client websites. Revize will build a highly compliant website to meet WCAG 2.1AA guidelines for accessibility compliance. Revize also includes an accessibility checker within the Revize CMS editor. This utility will alert uses of a suspected accessibility issue. CLIENT is responsible for ensuring posted content is ADA compliant (Docs, PDFs, images, etc).

One of the elephants in the room when it comes to WCAG compliance as it relates to government websites – “Who will be fixing any future compliance issues with our website after go live?” Good news, Revize can take on that task for you. As an optional service, Revize can include our WCAG remediation service. This will include a two or four annual scans and up to 20 custom development hours from one of our WCAG remediation specialists.

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Revize Technology Architecture
The Revize Government CMS is a standards-based, open architecture software product without any proprietary restrictions. Revize uses leading technologies to avoid integration problems with existing systems and comes complete with its own Integrated Publishing Engine, Embedded Relational DB, JSP/Servlet Engine, and Application Server.

Revize Intelligent Publishing WCM

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Revize Government CMS User Interface

1. Revize CMS User Interface Home Page

2. Users simply browse to a page that they want to edit, select the Login button, and login with their user credentials. Edit buttons appear on the page after the Login executes. Based on users roles/permissions, the appropriate buttons are displayed.

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3.The input form appears as shown below. Content Editors can change banner, page heading and the content displayed in the center of the page. Notice the content is changed using a “Word Like” editor.

After the page is “saved”, the page can be sent to an approver for review or immediately published to the web site.

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Revize Quote
Project Cost
Phase 1: Kickoff Meeting and Discovery/Project Planning $4,500.00 Phase 2: Design Mockups/Wireframes $18,500.00
One concept, unlimited rounds of changes for each of the following - home page, inner page Phase 3 & 4: HTML Development & Revize CMS Integration $27,600.00 Phase 5: QA Testing, Custom Development, & WCAG
Compliance Review
$8,100.00
Phase 6: Sitemap Development Content Migration $9,500.00 Phase 7 & 8: Revize CMS Content Editor Training, AI
Configuration, & Go Live
$8,400.00
Includes Post Go-Live Burn in Period
Total Project Cost $76,600.00
Total
Annual Fee
Annual Tech Support, Revize CMS License and Hosting Fee: $14,900.00 Unlimited tech support, Unlimited CMS users, up to 100GB website storage, 300GB monthly bandwidth Revize AI ChatBot and AI Search (Optional): $4,900.00
Total

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Optional Add-Ons
Additional Features/Services
Annual WCAG Scan and Remediation Service (Annual Fee): $3,400.00 Includes up to 2 scans per year with up to 10 remediation hours included Revize Email Newsletter (Annual Fee) $2,900.00
Up to 50,000 email sends per month
Mobile App (Year 1 Cost) $6,500.00
$2,500 Annual Fee Starting Y ear 2
Logo Design $5,500.00
Includes 3 concepts. Client picks one for up to 3 rounds of revisions Total

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Optional Payment Plan – The Revize Client First Plan
The Revize Client First Plan offers local governments an alternative payment plan that makes it easier to purchase a new website on your budget and spreads the one-time project design and development costs over a longer period of time.

Through a minimum three-year contract, The Revize Client First Plan dramatically lowers the one-time project development and start-up costs of launching a new website. What Revize does is combine the one-time and recurring fees and spreading them over the life of the contract. And because we value our continuing relationships with our customers, those who extend their contract beyond the three-year minimum will receive a redesign at the end of their fourth year with Revize Free of Charge.

Optional Payment Plan – Three Y ear Payment Breakdown – Interest Free Y ear 1 1/3rd of project costs + Annual Hosting, Support, Maintenance Y ear 2 1/3rd of project costs + Annual Hosting, Support, Maintenance Y ear 3 1/3rd of project costs + Annual Hosting, Support, Maintenance Y ear 4 Annual Hosting, Support, Maintenance (Optional) Includes Free Redesign

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Included Features
The Following Applications & Features will be integrated into Y our Website:

In addition to the Government Content Management System that enables non-technical staff to easily and quickly create/update content in the new web site, Revize provides a suite of applications and features specifically designed for municipalities. All of those apps and features are fully described in the following section. The applications and features are grouped into five categories:

Citizen’s Communication Center Apps
▪ Notification Center with Text/Email Alerts
▪ Bid Posting
▪ Document Center
▪ E-Notify with Text/Email Alert
▪ FAQs
▪ Job Posting
▪ Multi-use Business Directory
▪ News Center with Facebook/Twitter
Integration
▪ Online Forms
▪ Photo Gallery
▪ Quick Link Buttons
▪ Revize Web Calendar
▪ “Share This” Social Media Flyout App
▪ Language Translator
Citizen’s Engagement Center Apps
▪ Citizen Connect (Community Blog)
▪ Citizen Request Center with Captcha
▪ Curated “Smart" Search
▪ Online Interactive Forms with Bookables
(Public Records Request App)
▪ Online Bill Pay
▪ Public Service Request System
▪ RSS Feed
Staff Productivity Apps
▪ Agenda Posting Center
▪ Job Posting App
▪ Image Manager
▪ iCal Integration
▪ Intranet
▪ Link Checker
▪ Menu Manager
▪ Online Form Builder
▪ Staff Directory
▪ Website Content Archiving
▪ Website Content Scheduling
Site Administration and Security Features
▪ Audit Trail
▪ Auto Site Map Generator
▪ History Log
▪ URL Redirect Setup
▪ Roles and Permission-based Security
Mode
▪ Secure Site Gateway
▪ Unique Login/Password for each Content
Editor
▪ Web Statistics and Analytics
▪ Workflows by Department
Mobile Device and Accessibility Features
▪ Font Size Adjustment
▪ Alt-Tags
▪ Responsive Website Design (RWD)

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Revize Support Includes
▪ 8 AM – 8PM EST Phone Support (Monday thru Friday)
▪ 24/7/365 Portal and Email Support
▪ Staff provides assistance and answers all questions
▪ Dedicated support staff
▪ New/existing user training
▪ Free Training Refreshers
▪ Video tutorials and online training manual
▪ Automatic integration of enhancements
▪ E-Newsletter Module support
▪ Automatic upgrade of CMS modules, such as
Calendar, Document Center, etc.
▪ Four major CMS upgrades per year
▪ Software and modules upgrades (automatic install)
▪ Server hardware and OS upgrades
▪ Immediate bug fixes/patches
▪ Round the clock server monitoring
▪ Data Center Network upgrades
▪ Security and antivirus software upgrades
▪ Firewall and router upgrades
▪ Bandwidth and network infrastructure upgrades
▪ Remote backup of all website assets
▪ Cloud backup of all website assets
▪ Quarterly Newsletters on major feature updates
▪ Regular webinars on CMS features and usage
Did you know?
Revize updates your Content Management System an
average of 4 times per year!

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Citizen’s Communication Center Apps
Document Center App
With the Document Center App, Revize helps clients save countless hours of employee time and resources. Using this module, you can create and archive the documents your site visitors require, like applications, brochures, manuals, policy and data sheets, research papers, meeting minutes, and more. By providing all of your documents online, your site visitors can access them 24/7 – usually within two clicks -- without incurring printing or postage costs. Skip the hassle and save money with the Revize Document Center.

FAQ's
FAQs make it easier than ever for site visitors to find quick answers to common questions, significantly decreasing the number of calls coming into your switchboard daily. Within six weeks of a Revize website launch, our clients typically experience a significant decrease in daily phone calls. Support your community and relieve your employees with the FAQ App.

Job Posting
Revize’s Job Posting App enables site visitors to view and apply for open positions virtually. Postings are removed automatically based on the job expiration date entered by HR personnel. Provide as much detail as you need, and link or upload any number of files describing the position.

With the form-fill interface, new job openings can be posted in minutes by non-technical staff. Connect employers and employees with the online Job Posting App.

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E-notify
The E-Notify App keeps site visitors informed. Web users can receive text and email notifications when a webpage changes. Many of our municipal clients include a notification option on their Meeting Minutes and Meeting Agendas pages so interested citizens can sign up for automatic updates on new postings.

Interactive Map
The user-friendly Revize CMS pairs perfectly with the Revize Interactive Map App, ensuring that the real world is as easily navigable as your website. Buildings, parks, bike paths, mass transit stations, nearby businesses, tourist attractions, parking lots, voter polling locations, and more are incredibly easy to identify with the familiar Google Maps interface highlighted with Pins.

Calendar App
The Master/Sub Calendar is a user-friendly tool that enhances usability and encourages the communication of events both internally and externally. It provides visibility and transparency for activities, meetings, and events with a visually appealing display and easy-to-find event contact information. The Calendar App is customizable to user preferences and boasts a Monthly, Daily, Weekly, or Listing View. Save time with the ability to insert recurring events; a perfect solution for repeating Board and Council meetings.

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Notification Center
You can’t control Mother Nature. However, you can protect your community from her wrath. By posting emergency notifications on your home page, another webpage, or throughout your site, this module allows your webmaster to accurately explain the situation and instruct members of your community on current protocol. In the wake of a natural disaster, the Notification Center is an essential tool to ensure safety and rehabilitation.

Bid Posting
Make sure your government agency is receiving the best possible vendor options for community projects with the Revize Bid Posting App. It provides a simple and convenient online method for vendors to see what your community is looking for and select the best bid choice for community projects. With options to specify the open and close dates for bid opportunities, our bid posting app makes it easy to automatically post and remove any bid from the website. Keep timelines, dates, and quotes open to the public and stay on top of projects and potential vendors.

Business Directory
Ideal for municipalities, chambers of commerce, or any membership organization, this module allows you to easily create and maintain a searchable directory for members and/or businesses within the website. Listings can easily be added, removed, and categorized by non-technical staff in a simple table interface.

News Center with Facebook Integration
The News Center is the news area on the homepage of your website. Many of our municipal clients include an email/text notification option on their Meeting Minutes and Meeting Agendas pages so interested citizens can sign up for automatic updates anytime there is a new posting. The News Center can integrate with Facebook so that news items are automatically posted to Facebook from the website, making life easier for your webmaster.

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Online Interactive Forms
Using the Interactive Forms App, you can create -- from scratch -- an unlimited number of custom online forms on any page of your website. The beauty of the app lies in its simplicity. It enables site visitors to fill out and manage forms online in their browser without having to download or print documents. These forms can be used to have visitors contact you with questions, comments, and requests, give feedback, volunteer, sign up for various events, apply for permits, and so much more.

Save your staff time and money by automating manual form processes with Revize Interactive Forms.

Quick Links
The Quick Links module empowers site visitors to navigate to their areas of interest, much like FAQs.

Examples for users: “Where do I… Get Registered for Summer Camp.” “Where do I… Get a Marriage License.”
Sharing App
The Revize Sharing App provides a one-click drop-down to multiple social media and utility buttons. A common widget found on the web, it is intuitive and easy to use.

Sliding Feature Bar
This feature enhances the visual appeal of your website. It helps to break up pages with an interesting slide bar that can be populated with any subjects or areas to which you’d like to draw attention. For example, you may want to feature Parks & Rec; Landmarks and Tourist Attractions.

Translator
Revize integrates the Google Translator into your website template and translates from English to over 100 international languages. Provides users a large visual display at the top of the web page to choose any language to convert the text into and enables site visitors of all backgrounds to find the answers they seek. Promote inclusivity in your community with the Translator module.

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Citizen’s Engagement Center Apps
Public Service Request App
This app allows site visitors to submit requests online based on a map view. Each time an issue is submitted, a staff member will receive an email notification. From there they can respond directly to the requests and users can track their requests to completion. Photo submission, automatic escalation, mobile app integration, and archived reporting make this one of our most powerful features!
Citizen Request Center
The Citizen request Center allows customers, residents, participants, students, or any website visitor to post requests online. By the use of a drop-down menu, individuals can forward the request, idea, or comment to the party of interest. The item is then forwarded via email to the proper recipient. Y ou can add or delete department names as well as individuals in the drop-down menu at any time. Captcha is integrated to ensure each request is genuine and not spam.

Public Records Request Tracker
The Public Records Request Tracker allows the public to order copies of the public records maintained by a municipality. The request is routed to the record custodian within a department and an automated response is generated with a unique tracking number. The system allows the full tracking, correspondence, and online handling of all public record requests. The record request form is flexible and customizable for every municipality.

Citizen Connect
The Citizen Connect App helps open the lines of communication between administrators and their constituency, increasing transparency and interaction. It is a blog that features the option for user feedback comments (comments can be moderated before being published to the website).

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Facilities Reservation App
This app allows the display of conference rooms, parks, shelters, and their amenities to manage their availability. A website visitor can search for facilities by type available, review the amenities for each facility, and easily reserve the facility, including the option to pay for its use. Reduce the administrative workload and encourage community engagement with the Facilities Reservation App.

Online Bill Pay
Online Bill Pay enables clients to set up secure online payment processing for credit card transactions using Stripe. This integration can be used for utility and tax payments, purchasing items online, making donations to non-profit organizations, and more.

Rss Feed
The Revize CMS allows customers to generate RSS (Real Simple Syndication) feeds for any genre of news or events. RSS feeds are a trusted way to communicate important information to site visitors while ensuring that they remain engaged with your organization and regularly return to your site.

Staff Productivity Apps
Agenda Builder
With the cutting-edge Agenda Builder app, users can automate the assembly of meeting agendas and minutes, saving your webmasters time for more important tasks. The app allows you to easily create, edit, and manage agendas, adding notes to generate official meeting minutes with a single click. Track user access, assign unique roles for each board or commission, and monitor critical meeting data for future use. Controlled access and permissions ensure secure collaboration. Take control of your time by streamlining your meeting creation and management with the Agenda Builder.

Agenda Posting Center
Using this multifunctional app, you can upload agendas, meeting packets, meeting minutes, and more. All materials will be in one area on your website for easy access and review before, during, or after each meeting. Old meeting agendas and information are archived per meeting for quick access.

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Image Manager
The Image Manager allows approved staff to upload images from their computer or network folders.

The simple interface helps users upload new pictures and stores the uploaded pictures for reuse. Each department can create unique image folders and organize image libraries by department. Obsolete images can be deleted from the image library.

Intranet
Provides a Dynamic CMS-enabled area with secure login to build out an Intranet for employee- specific information only. It benefits your employees to have an internal organization landing page that can be updated with news, events, alerts, and many of the same modules used on the extranet.

Support your employees and ensure their success with the Revize Intranet capabilities.

Link Checker
When a new link is created, the Revize system checks whether the URL (link) is valid. If not, an error message will be displayed. The useful Link Checker benefits the webmaster by double-checking bad links before they are saved and displayed on your website. It provides a second line of defense for your staff.

Menu Manager
The Menu Manager allows approved content editors to add or edit site-wide top navigation, and department or section-specific links (e.g. left or right navigation). This feature gives you control to change and update the Navigation menus of your website for continuous improvement.

Newsletter App
The system empowers non-technical staff to create attractive, informative newsletters and disseminate them with one click to everyone on your distribution list. Activity metrics include displaying bounced and successful emails to help validate email addresses. The application offers the ability to import contact lists, upload images, add groups, assign contact lists to those groups, and export lists.

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Online Form Builder
The Online Form Builder provides a quick and easy alternative for users to communicate with you, offer valuable feedback, and complete tasks online. The forms can be used to have site visitors contact you with questions, comments, and requests, give feedback, volunteer, or sign up for various events, activities, and programs.

Web Content Archive
Y our website history will never be a mystery, because all content edits for your site are archived on the Revize CMS database for reference and future use. Y our webmasters can click the History button to view previous versions of a particular page or content blocked from your site.

Web Content Schedule
The Web Content Schedule feature eliminates the possibility of promoting dated or past events on your site after the event has passed. The guarantee that accurate information is displayed on your website ensures you will never undermine the perceived accuracy and currency of the site’s content with your audience.

Audit Trail
This is a crucial administrative tracking tool that provides reports on the content change activities of any webpage within the system. The administrator can gauge how often the site is updated, which departments are most active, and use the audit trail for data recovery, if necessary.

Auto Sitemap Tool
The Revize CMS provides this tool to generate a sitemap automatically. Whenever a new page is added or deleted from the system, the sitemap will republish to adapt the change. An up-to-date sitemap is critical to boost the ranking of your website on different search engines.

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History Log
With the History Log, administrators can view all the archived versions of any web page and restore any old or archived page. It is a useful feature for referring to any archived legal documents or press releases.

Roles/Permission Setup
Our CMS uses a role-based authentication system in which you can add individual user accounts.

Then, assign system roles like Editor, Developer, Administrator, Workflow Approvers, etc. Or, you can add roles for each department and assign department-specific roles to each user.

Secure Site Gateway
Provides a secure login area for either users of an intranet or users to access information unavailable to the general public. Once users are set-up with a secure login ID, they can manage their password changes as needed.

Website Statistics
Revize integrates Google’s Web Analytics tool to track the number of site visits, website traffic sources, and more. Y our website administrator can run various reports to collect important data on the usage of your website.

Workflows By Department
Workflows offers a method for Supervisory Oversight of content updates. The process allows an authorized “approver” to compare the current page with the proposed new page content (side-by- side) for easy review and comparison.

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Mobile Device and Accessibility Apps
Alt-Tags
Use of alt tags for images, a required part of the Revize CMS image manager feature, allows visually impaired individuals to understand the content of the image. Alt tags are imperative for website accessibility and ADA compliance.

Font size adjustment
Provides the ability for users to change font size by clicking a button to reach their desired size. Helps those with impaired vision to easily read information on your website.

Responsive Web Design
Revize uses pixel-rendering Responsive Web Design to accommodate better viewing of text and graphics for any size screen, i.e., smartphones, tablets, iPads, and iPhones. A must-have feature in a world of smartphones.
“Our innovative solutions are custom-tailored to
meet the needs of each individual client.”

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Thank you
For Considering revize
Prepared by Thomas J. Jean
150 Kirts Blvd. Troy, MI 48084
Ph: 248−269−9263 x8035
Fax: 866−346−8880
www.revize.com
Disclaimer
Scope of Proposal: The information contained in this proposal is for general informational purposes only. The content of this proposal is subject to change without notice, and revize LLC reserves the right to modify, amend, or alter any part of the proposal at its sole discretion. The services, deliverables, timelines, and pricing outlined herein are estimates and are subject to further negotiation and final agreement.

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STAFF REPORT
City Council

Agenda Item 8.1
DATE: February 17, 2026

TO: Honorable Mayor and City Councilmembers

FROM: Colleen Tribby, City Manager

SUBJECT:

Fiscal Year 2025-26 2nd Quarter Financial Review
Prepared by: Jay Baksa, Finance Director

EXECUTIVE SUMMARY:

The City Council will receive a financial report through the second quarter of Fiscal Year 2025- 26 and consider amendments via a budget change.

STAFF RECOMMENDATION:

Receive the report and approve the budget change.

FINANCIAL IMPACT:

Approval of the budget change will result in a net increase to the General Fund revenue budget of $2,498,995 and a decrease in the General Fund expenditure budget of $619,000.

The City is projected to be in an operating surplus position of $17,769,022 in Fiscal Year 2025-

26. Total General Fund reserves are projected at $274,164,854 by June 30, 2026, a decrease of $51,309,941 from the prior year.

This report also contains various budget changes in other funds requiring City Council approval.

DESCRIPTION:

The purpose of this report is to update the City Council on the status of the Fiscal Year 2025- 26 General Fund Amended Budget and projected reserves. As a reminder, the Amended Budget includes budget changes approved since July 1, as well as carryover budgets from the prior year. The budget change (Attachment 4) lists all new amendments needing approval in the General Fund and in other funds.

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General Fund Summary (Attachment 1)
General Fund revenues are projected to come in $2,498,995 higher than the Amended Budget, accounting for higher interest earnings and one-time tax credit revenue. These increases are partially offset by decreases in Parks and Community Services revenue related to the Dublin Arts Center and preschool programs, as well as reduced development revenue, for a total decrease of $619,000 in the operating expenditure budget. Table 1 summarizes the proposed adjustments, followed by a detailed discussion of the changes.

Table 1: Revenue and Expenditure Changes
Category Amount
Revenues
Interest Earnings $3,000,000
Other Revenue $749,243
Charges for Services ($666,270)
Rentals & Leases ($83,978)
Development Revenue ($500,000)
Total Revenues $2,498,995
Expenditures
Contract Services ($619,000)
Total Expenditures ($619,000)
General Fund Impact $3,117,995

Revenues
Interest – Increase of $3,000,000
The increase in interest earnings is primarily attributable to the timing of General Fund capital project payments, which resulted in higher-than-projected cash balances, combined with a continued high-interest-rate environment.

Other Revenue – Increase of $749,243
In coordination with the City’s tax counsel, Staff identified that the City’s Energy Efficiency Project is eligible for federal tax credits under the Build Back Better and Inflation Reduction Act of 2022. Although the City does not typically file federal tax returns, the legislation allows governmental entities to file limited returns to claim eligible tax credits, which are received as direct revenue. Fiscal Year 2025–26 is the first year the City has received these funds, and Staff will continue to file annual claims in future years until all eligible credits associated with the project have been fully received.

204

Charges for Service – Decrease of $666,270
The decrease is the net result of the following:
 Decrease of $185,070 in preschool program revenue. Preschool enrollment has been declining due to the expansion of Transitional Kindergarten (TK) by Dublin Unified School District. The school district began phasing in TK in the 2024–25 school year, with Universal TK fully implemented beginning in Fiscal Year 2025–26. As a result, enrollment in the City’s preschool program has declined 57% from the prior year.  Decrease of $496,200 in recreation revenue. This is due to the timing of the Dublin Arts Center opening, partially offset by a $280,000 reduction in contract services expenditures related to recreation programming.
 Increase of $15,000 in aquatic program revenue. This is due to higher-than-anticipated attendance for contract aquatic fitness classes held at The Wave. This revenue increase is accompanied by a corresponding $11,000 increase in contract services expenditures.

Rentals and Leases – Decrease of $83,978
The decrease is due to the timing of the Dublin Arts Center opening, with a decrease of $46,202 in rental revenue related to the black box theatre and a decrease of $37,776 in rental revenue related to the remainder of the facility.

Development Revenue – Decrease of $500,000
The decrease is attributable to the timing of development projects and reduced expenditures resulting from departmental vacancies. The revenue decrease is partially offset by a corresponding $350,000 reduction in contract services expenditures.

Expenditures
Contract Services – Decrease of $619,000
The decrease is based on the following:
 Decrease of $350,000 in Public Works development contracts. The reduction reflects the timing of development-related projects and existing Public Works departmental vacancies. Development-related expenditures are fully reimbursed by developers; therefore, the expenditure decrease results in a corresponding revenue reduction. The associated revenue decrease is reflected in the prior section.  Decrease of $269,000 in recreation contract classes. This change consists of a $280,000 decrease in contract classes associated with the Dublin Arts Center, partially offset by an increase of $11,000 in contract classes at The Wave. Revenue from recreation contract classes is shared between the contractor and the City; accordingly, any reduction in expenditures results in a proportional decrease in related revenues.

The associated revenue decrease is reflected in the prior section.

After incorporating all adjustments, Staff is projecting an operating surplus of $17.8 million for Fiscal Year 2025-26. Transfers out total $69.2 million, $41.5 million of which is funded by Committed/Assigned reserves. In addition, $2.0 million is budgeted as a contribution to the Internal Service Funds.

After accounting for the use of reserves on capital projects, total reserves are projected to 205

decrease by $51.3 million from the prior year, as illustrated in Table 2 below.

Table 2: General Fund Summary

FY 2024-25
Actual
FY 2025-26
Adopted
Updated
FY 2025-26
Amended
Total Reserves, Beginning of Year $290,432,952 $325,474,796 $325,474,796 Revenues 138,222,222 133,236,842 135,813,093
Expenditures (102,007,918) (116,432,450) (118,044,071)
Net Operating Budget Impact 36,214,304 16,804,393 17,769,022 Transfers In 162,885 136,015 136,015
Unrealized Gains/Losses 9,181,038
CIP Reimbursement Payments 2,152,018
Transfers Out/Contributions to Other Funds (12,668,401) (20,221,900) (69,214,979) Total Reserves, End of Year $325,474,796 $322,193,304 $274,164,854 Change from Prior Year ($51,309,941)

Other Funds
Staff is requesting approval of the following non-general fund amendments:
 Street Light Assessment District (1983-1) Fund – Appropriate $22,730 to repair lights from wire theft (any insurance reimbursements will be deposited back into the fund), and $10,450 to replace light poles at Village Parkway and Wineberry Way.  Street Light District (1999-1) – Appropriate $37,260 to repair lights from wire theft (any insurance reimbursements will be deposited back into the fund).  Affordable Housing – Appropriate $400,000 for the first time homebuyers loan program, as the city continues to experience a high demand for the program.  Public, Educational, and Governmental (PEG) Access Funding – Appropriate $ 17,813 to fund the purchase of equipment related to broadcasting City Council and Planning Commission meetings.
 Measure D – Shift $83,692 in appropriations from Salaries and Benefits to Contract Services to be used for Senate Bill 1383 implementation assistance and solid waste agreement support, with no increase to total Measure D funds appropriated.

Other Notable Items
Workers Compensation Liability Self-Funding
On December 2, 2025, the City Council approved a Resolution declaring the City a self-insured employer for Workers’ Compensation liability. At that time, Staff identified estimated costs of approximately $165,000, which included the engagement of a claims administrator, the purchase of excess insurance, and the establishment of a Workers’ Compensation Trust Fund.

Staff also indicated that a budget adjustment would be brought forward, if necessary, as part of the Fiscal Year 2025–26 mid-year financial review.

206

Since that time, Staff has implemented the Workers’ Compensation Trust Fund, retained a claims administrator, and secured excess insurance coverage. These actions have been completed within the existing Risk Management budget appropriations, and therefore, no mid- year budget adjustment is required.

Sales Tax – No Change
Staff continues to closely monitor the City’s sales tax receipts and has recently received reports for the first quarter of Fiscal Year 2025-26. Overall, the reports to date are encouraging, as the City’s businesses continue to perform well and are outpacing statewide averages.

While first-quarter reports show total sales tax trending above budget, Staff is not recommending any action by the City Council at this time. One major taxpayer did not remit its first-quarter payment and is currently under audit. Although Staff anticipates the missed payment will be received within the current fiscal year, no adjustments are recommended until the payment has been received and verified.

Dublin Police Services (DPS) Memoranda of Understanding Update During the first quarter of Fiscal Year 2025–26, the City was notified by DPS that multiple Memoranda of Understanding (MOU) had been approved by the labor unions representing law enforcement personnel and the County of Alameda. Because DPS personnel are County employees, any changes resulting from these MOUs are automatically implemented by the County and passed through to the City under the DPS contract.

Following notification of the MOU approvals, City and County staff worked collaboratively to project the fiscal impacts of these changes on the DPS contract budget. During this same period, the City was also notified of increases in risk management and workers’ compensation costs charged by the County, as well as decreases in retirement costs resulting from the expiration of a County Retiree Contribution Bonded Obligation.

Based on the combined impact of these adjustments, Staff projects that all associated costs can be absorbed within the current DPS budget and is therefore not recommending any mid- year budget changes at this time.

ATTACHMENTS:

1) General Fund Summary Quarter 2 Fiscal Year 2025-26
2) General Fund Reserves Summary Quarter 2 Fiscal Year 2025-26 3) General Fund Transfers Out Quarter 2 Fiscal Year 2025-26 4) Budget Change Quarter 2 Fiscal Year 2025-26

207
FISCAL YEAR 2025-26 GENERAL FUND SUMMARY
Actuals
2024-25
Adopted
2025-26
Amended
2025-26 Q2 Adjustments New Amended
2025-26
Revenues
Property Tax 63,838,672 66,105,654 66,105,654 66,105,654 Sales Tax 29,172,420 27,574,345 27,574,345 27,574,345
Sales Tax Reimbursements (350,000) (375,000) (375,000) (375,000) Development Revenue 10,378,283 10,428,265 10,505,521 (500,000) 10,005,521 Transient Occupancy Tax 1,324,612 1,400,000 1,400,000 1,400,000 Other Taxes 7,531,724 7,362,250 7,362,250 7,362,250
Licenses & Permits 332,607 124,400 124,400 124,400
Fines & Penalties 53,168 67,400 67,400 67,400
Interest Earnings 11,163,695 7,596,400 7,596,400 3,000,000 10,596,400 Rentals and Leases 2,159,045 2,271,676 2,271,676 (83,978) 2,187,698 Intergovernmental 540,580 300,000 300,000 300,000
Charges for Services 8,669,970 7,714,813 7,714,813 (666,270) 7,048,543 Other Revenue 3,407,448 2,666,640 2,666,640 749,243 3,415,883 Subtotal Revenues - Operating $138,222,222 $133,236,842 $133,314,098 $2,498,995 $135,813,093 Transfers In $162,885 $136,015 $136,015 $136,015
CIP Reimbursement Payments $2,152,018
Unrealized Gains/Losses/Adjustments 9,181,038
Total Revenues $149,718,163 $133,372,857 $133,450,113 $2,498,995 $135,949,108 Expenditures
Salaries & Wages $14,045,766 $16,863,696 $16,863,696 16,863,696 Benefits 5,539,519 6,698,988 6,698,988 6,698,988 Services & Supplies 6,393,224 8,083,119 8,371,769 8,371,769 Internal Service Fund Charges 5,475,186 5,885,854 5,885,854 5,885,854 Utilities 3,120,469 4,042,135 4,042,135 4,042,135 Contracted Services 65,851,624 72,914,991 74,397,350 (619,000) 73,778,350 Capital Outlay 233,989 388,416 848,029 848,029
Debt Service Payment 1,334,650 1,331,250 1,331,250 1,331,250 Contingency & Miscellaneous 13,491 224,000 224,000 224,000 Subtotal Expenditures - Operating $102,007,918 $116,432,450 $118,663,071 ($619,000) $118,044,071 Operating Impact (REV-EXP) $36,214,304 $16,804,393 $14,651,027 $3,117,995 $17,769,022 Transfer Outs & Contributions to Other Funds
Transfers Out (CIPs) - Com./Assig. Reserve 5,460,001 10,900,000 41,546,947 41,546,947 Transfers Out (CIPs) - Undesignated 3,320,135 7,321,900 25,668,031 25,668,031 Transfers Out (CIPs) - Reimbursable 1,888,264 -
Contribution to ISF & Other 2,000,000 2,000,000 2,000,000 2,000,000 Subtotal - Transfers Out & Contributions $12,668,401 $20,221,900 $69,214,979 $0 $69,214,979 Total Expenditures $114,676,319 $136,654,350 $187,878,050 ($619,000) $187,259,050 GF Impact (Include CIP & Transfers) $35,041,844 ($3,281,492) ($54,427,936) $3,117,995 ($51,309,941) TOTAL GENERAL FUND BALANCE $325,474,796 $322,193,304 $271,046,859 $274,164,854 Attachment 
208
FISCAL YEAR 2025-26 GENERAL FUND RESERVES SUMMARY

RESERVE DESCRIPTION
Actual
2024-25
Increase
2025-26
Decrease
2025-26
Net Change
2025-26
Projected
2025-26
Non-Spendable $40,123 $40,123
Prepaid Expenses 40,123 40,123
Restricted $16,242,645 $0 $0 $0 $16,242,645
Cemetery Endowment 60,000 60,000
Developer Contribution - Downtown 1,490,000 1,490,000
Developer Contr - Heritage Park 19,000 19,000
Developer Contr - Nature Park 60,000 60,000
Heritage Park Maintenance 750,000 750,000
Public Facilities Advance 11,605,916 11,605,916
Section 115 Trust - Pension 2,257,730 2,257,730
Committed $197,229,405 $0 ($40,092,630) ($40,092,630) $157,136,775 Contigency Reserves
Asset Contingency 17,714,064 (5,000,000) (5,000,000) 12,714,064 Economic Stability 8,000,000 8,000,000
Fire Svcs Pension/OPEB 2,211,094 2,211,094
Parks and Streets Contingency 201,270 201,270
Pavement Management 2,000,000 2,000,000
Pension & OPEB 18,000,000 18,000,000
Public Safety Reserve 4,600,000 4,600,000
Service Continuity 3,150,000 3,150,000
Project Specific Reserves
Cultural Arts Center (CIP) - GI0120 1,402,815 (1,477,815) (1,477,815) (75,000) Don Biddle Park (CIP) - PK0115 675,193 (675,193) (675,193) Downtown Public Improvement - ST0319 45,000,000 (358,990) (358,990) 44,641,010 Dublin Blvd Extension Advance ST0216 71,042,736 (20,228,823) (20,228,823) 50,813,913 Fallon Sports Park III Contingency - PK0119 51,462 (51,463) (51,463) HVAC Replace. & Civic Ctr Improv. (CIP) - GI0122 1,812,944 (732,520) (732,520) 1,080,424 Library Tenant Improvement - GI0521 1,000,000 1,000,000 Maintenance Facility (CIP) - GI0509 55,008 (55,007) (55,007) Village Pkwy Pavement Reconstruction - ST0323 20,312,819 (11,512,819) (11,512,819) 8,800,000 Assigned $59,336,248 $1,000,000 ($21,234,232) ($20,234,232) $39,102,016 Accounting Adjustment Reserves
Accrued Leave 1,589,394 1,589,394
CIP Carryovers 17,186,131 (17,186,131) (17,186,131) 0
Façade Improvement Grants 429,972 429,972
Operating Carryovers 1,690,898 (1,690,898) (1,690,898) 0 Specific Use Reserves
Advance to Public Facility Fee 5,000,000 5,000,000
ARPA Revenue Replacement 990,187 990,187
Contribution to Public Facility Fee 10,000,000 10,000,000 Lease Revenue Bond Payoff 9,000,000 1,000,000 1,000,000 10,000,000 Relocate Parks Dept 500,000 (320,000) (320,000) 180,000 Utility Undergrounding 3,500,000 3,500,000
Non-Specific Use Reserves
Climate Action Plan 2,554,518 (506,152) (506,152) 2,048,366 Innovations & New Opportunity 3,316,206 (1,418,339) (1,418,339) 1,897,866 Municipal Regional Permit 885,422 (81,700) (81,700) 803,722 Non-Streets CIP Commitments 2,693,521 (31,011) (31,011) 2,662,510 Unassigned $52,626,374 $61,326,862 ($52,309,941) $9,016,921 $61,643,295 Unassigned-Unrealized Gains 2,141,609 2,141,609
Unassigned (Available) 50,484,765 59,501,686
TOTAL RESERVES $325,474,796 $62,326,862 ($113,636,804) ($51,309,941) $274,164,854 Attachment 2
209
Proj # Project Name
FY 2025-26
Adopted New
FY 2025-26
Amended
gi0120 Cultural Arts Center 250,000 1,477,815 GI0122 Civic Center Rehabilitation 732,520
gi0219 EV Charging Stations 82,257
gi0509 Maintenance Yard Facility 55,007
gi0226 Exterior Improvements 5,000,000 5,000,000 pk0115 Don Biddle Community Park 675,193
PK0225 Fallon Park Flag Installation 31,011
pk0119 Fallon Sports Park Phase 3 51,463
st0121 Green Stormwater Infrastructure 81,700
st0216 Dublin Blvd Extension 20,228,823
st0319 City Entrance Monument Signs 200,000
ST0323 Village Parkway Reconstruction 10,650,000 11,512,819 st0713 Citywide Signal Com. Upgrade 1,418,339
Total Use of Reserves 10,900,000$ 5,000,000$ 41,546,947$ gi0121 Citywide Energy Improvements 400,000 1,675,616 GI0123 Dublin Standard Plans Update 30,378
gi0124 Marquee Signs 844,763
gi0221 Resiliency and Disaster Preparednes 1,375,000 660,000 2,608,715 GI0225 Condition Assessment of Water Features 50,000
gi0226 Exterior Improvements 500,000 500,000 gi0319 Financial System Replacement 485,431
GI0323 Municipal Fiber - 139,754 GI0325 Facilities Parking Lot Resurfacing 500,000 1,000,000 gi0421 Audio Visual System Upgrade 204,982
GI0425 Waste Enclosures Upgrade 131,001
gi0521 Library Tenant Improvements 1,000,000
GI0523 Situational Awareness Camera 199,898
PK0122 Alamo Creek & Asmnt Dist Fence Repl 429,047
pk0124 Parks Playground Replacement - 1,109,478 pk0125 Sunday School Barn Improvements 260,000 385,000 pk0221 Downtown Dublin Town Square Park 111,443
pk0224 Kolb Park Renovation 1,975,000 2,423,574 pk0321 Restrooms Replacement 475,000 1,467,521 pk0322 Jordan Ranch Neighborhood Square 349,100
pk0422 Iron Horse Nature Park & Open Space 79,050
pk0518 Imagine Playground at Dublin Sports 42,687
PK0225 Fallon Park Flag Installation/field G 250,000 250,000 st0117 Annual Street Resurfacing 2,086,900 1,497,079 st0118 Iron Horse Trail Bridge at Dublin 50,000
st0124 Citywide Storm Drain Improvements 30,000
st0216 Dublin Blvd Extension 7,290,382
st0218 San Ramon Road Landscape Renovation 237,446
st0221 Downtown Dublin Street Grid Network 185,279
st0319 City Entrance Monument Signs 285,000
st0514 San Ramon Road Trail Improvements 7,996
st0517 Citywide Bicycle & Pedestrian Impro 567,412
Total Unreserved Costs 7,321,900$ 1,160,000$ 25,668,031$ Total GF CIP 18,221,900$ 6,160,000$ 67,214,979$ st0121 Green Stormwater Infrastructure (Reimbursement) 447,423 Total GF CIP Transfer Out 18,221,900$ 6,160,000$ 67,662,401$ Transfer to ISF 2,000,000
Total Transfer Out (all) 69,214,979$
GENERAL FUND TRANSFERS OUT - Q2 FY 2025-26
Reserve Funded Projects
General Fund Projects
Attachment 3
210
Attachment 4
10010000.46101 (Interest) $3,000,000
10010000.49131 (Misc Reimbursements) $749,243
10017411.48813 (Preschool Programs) ($185,070)
10017701.48812 (Recreational Activities) ($489,000)
10017702.46202 (DAC Facility Rentals) ($37,776)
10017704.48711 (Cultural Arts Activities) ($7,200)
10017721.46202 (Blackbox Rentals) ($46,202)
10017605.48817 (Aquatic Programs) $15,000
10096120.48921 (Plan Checking) ($500,000)
10017605.64002 (Aquatics - Contract Classes) $11,000
10017701.64002 (Contract Classes) ($280,000)
10096120.64095 (Inspections) ($350,000)
Special Revenue Funds
27016336.64001 - Street Light District 1983-1 - Contract Services $22,730
27016336.64001 - Street Light District 1983-1 - Contract Services $10,450
27056336.64001 - Street Light District 1999-1 - Contract Services $37,260
29018100.66101 - Affordable Housing - First Time
Homebuyer Loan Program $400,000
28111830.64001 - PEG - Contract Services $17,813
23026230.64001 (Contract Services) $83,692
23026230.XXXXX (Salaries and Benefits) ($83,692)
Net Zero - To shift expenditures from staff time to contract services, to be used for SB1383 implementation assistance and solid waste agreement support contract services.

Net Zero - To shift expenditures from staff time to contract services, to be used for SB1383 implementation assistance and solid waste agreement support contract services.

Increase - To offset costs related to repairs of lights damaged from wire theft. Any insurance reimbursement will be deposited back into this fund.

Increase - For the first time homebuyers loan program, as the city continues to experience a high demand for the
program.

Increase - To offset costs related to repairs of lights damaged from wire theft. Any insurance reimbursement will be deposited back into this fund.

Increase - For light pole replacement at Village Pkwy and Wineberry Way.

Increase - To fund the purchase of a equipment related to streaming City meetings.

General Fund

REVENUES
Reduction - Due to Dublin Arts Center opening delay.

CITY OF DUBLIN
FISCAL YEAR 2025-26

BUDGET CHANGE REQUESTS

OPERATING EXPENDITURES
General Fund
Increase - Due to receipt of Federal Tax Credits from the City's Energy Efficiency Projects.

Increase - For contract aquatic fitness classes held at the Wave.

Increase - Based on the timing of General Fund capital
project payments and the continued high-interest-rate
environment.

Reduction - Due to Dublin Arts Center opening delay.

Increase - Due to higher than anticipated attendance for contract aquatic fitness classes held at the Wave.

Reduction - Due to timing of projects and reduced
expenditures due to vacancy's.

Reduction - Due to timing of projects and reduced
expenditures due to vacancy's.

Reduction - Due to declining registrations from the school districts implementation of Transitional Kindergarten.

Reduction - Due to Dublin Arts Center opening delay.

Reduction - Due to Dublin Arts Center opening delay.

Reduction - Due to Dublin Arts Center opening delay.
211
Fiscal Year 2025-26
2nd Quarter Financial Review
February 17, 2026
212
General Fund Mid-Year Overview
• General Fund (GF) Impact = +$3.12 Million
• Operating Surplus Projected at Year-End =
+$17.77 Million
• Transfers Out/Contributions = $69.21 Million
• Projected Reserve Year-End Balance = $274.16
Million
213
Revenue Summary
Revenues: Net Increase +$2,498,995
• Interest: +$3,000,000
• Other Revenue: +$749,243
• Charges for Services: -$666,270
– Preschool Programs: -$185,070
– Recreational Activities (DAC): -$496,200
– Aquatic Program: +$15,000
214
Revenue Summary, 2
• Rentals and Leases: -$83,978
– Blackbox: -$46,202
– DAC Facilities: -$37,776
• Development Revenue: -$500,000
– Corresponding $350,000 reduction (Contract Services)
– Timing of projects/vacancies (Public Works)
215
Expenditure Summary
Expenditures – Net Decrease -$619,000
Contract Services:
• Development (Public Works): -$350,000
• Recreation DAC Classes: -$280,000
• Recreation Aquatic Classes: +$11,000
216
Reserves
FY 2024-25
Actual
FY 2025-26
Adopted
Updated
FY 2025-26
Amended
Total Reserves, Beginning of Year $290,432,952 $325,474,796 $325,474,796 Revenues 138,222,222 133,236,842 135,813,093
Expenditures (102,007,918) (116,432,450) (118,044,071)
Net Operating Budget Impact $36,214,304 $16,804,393 $17,769,022 Transfers In 162,885 136,015 136,015
Unrealized Gain/Loss 9,181,038
CIP Reimbursement Payments 2,152,018
Transfers Out/Contribution to Other (12,668,401) (20,221,900) (69,214,979) Total Reserves, End of Year $325,474,796 $322,193,304 $274,164,854 Change from Prior Year ($51,309,941)
217
Other Funds
Street Light Assessment District (1983-1)
• Wire Theft and Pole Replacement: +$33,180
Street Light Assessment District (1999-1)
• Wire Theft: +$37,260
Affordable Housing
• First Time Home Buyer Loan: +$400,000
218
Other Funds, 2
Public, Educational, Governmental (PEG)
• Equipment for City meetings: +$17,813
Measure D
• Shift funds from Salaries to Contract Services
• SB 1383 and Solid Waste Agreement assistance
• Net $0
219
Updates
Workers’ Compensation Self-Funding
• Engaged Claims Administrator
• Purchased Excess Insurance
• Established Workers’ Comp Trust Fund
• No budget adjustment needed
220
Updates, 2
Sales Tax
• Positive Q1 results
– Dublin outperforming statewide averages
• Trending above Budget
– Not recommending any update to Budget
• Major taxpayer missed payment
221
Updates, 3
Dublin Police – Recommending no changes
• MOU approvals: Increase Costs
• Risk Management and Workers
Compensation: Increase Costs
• Retirement: Decrease Costs
222
Staff Recommendations
• Receive the report
• Approve the budget change
• Questions?
223

STAFF REPORT

CITY COUNCIL

Agenda Item 8.2
DATE: February 17, 2026

TO: Honorable Mayor and City Councilmembers

FROM: Colleen Tribby, City Manager

SUBJECT:

Report on Dublin’s Transient Occupancy Tax and Direction on a Potential Increase
Prepared by: Felicia Escover, Economic Development Manager

EXECUTIVE SUMMARY:

The City Council will receive a report on the City’s Transient Occupancy Tax (TOT), including historical context, existing TOT structure, revenue trends, and regional context. This report also includes information on a potential increase to the TOT and seeks direction on whether to proceed with preparation of ballot materials for a potential TOT increase.

STAFF RECOMMENDATION:

Receive the report and direct Staff to prepare ballot materials to increase the City’s Transient Occupancy Tax rate to 12 percent in the 2026 General Election.

FINANCIAL IMPACT:

Increasing the Transient Occupancy Tax rate to 12 percent is estimated to generate additional revenues of $700,000 annually and $7,000,000 over ten years. The estimated cost to prepare ballot materials for the 2026 General Election is $33,630 as shown in Table 1. Because a municipal election is already scheduled for November 2026, no additional election-related costs would be incurred for ballot placement.

224

Table 1: Estimated Transient Occupancy Tax Ballot Measure Expenses Category Item Estimated Cost
Ballot Materials
Language Translation $900
Printing (English) $6,900
Printing (Translated Materials) $5,200
Educational Materials
Postcard Printing (1) $4,600
Postcard Postage (1) $5,700
Voter Information Flyer $330
Legal Expenses
City Attorney Time and Materials $10,000
Total $33,630

DESCRIPTION:

During Item 8.1 of the April 15, 2025 meeting and Item 7.1 of the June 3, 2025 meeting, the City Council expressed interest in considering a potential increase to the Transient Occupancy Tax (TOT) as part of its budget-balancing strategies.

Background
Transient Occupancy Tax, often referred to as a “bed tax” or “hotel tax”, is authorized under California Revenue and Taxation Code Section 7280. This statute allows local agencies to levy a tax on the privilege of occupying a room or other living space in a hotel, inn, tourist home, motel, or similar lodging, provided the occupancy is for a period of 30 days or less. Certain exemptions include official state and federal government travel.

On September 10, 1984, the City Council adopted Ordinance 16-84, establishing the City’s TOT at 8 percent, which has remained unchanged. Any increase to the TOT requires voter approval through a ballot measure. As a general tax, it requires approval by a simple majority (50 percent plus one). Revenues received from the TOT are deposited into the General Fund and support a wide range of City services, including public safety, infrastructure maintenance, and community programs.

Hotels in Dublin and Transient Occupancy Tax Revenue Trends There are currently six hotels in Dublin including:
 Aloft (4075 Grafton St.)
 Extended Stay America (4500 Dublin Blvd.)
 Holiday Inn (6680 Regional St.)
 Hyatt Place (4950 Hacienda Dr.)
 La Quinta Inn & Suites (6275 Dublin Blvd.)
 IHG Army Hotel (operated at Camp Parks)

Over the past decade, the City’s TOT revenue levels have been influenced by multiple factors, including hotel occupancy rates, average daily room rates, business travel demand, and 225

overall economic conditions as shown below in Table 2.

Table 2: 10-Year Transient Occupancy Tax Performance
Fiscal Year Actuals
2024-25 $1,324,612
2023-24 $1,481,868
2022-23 $1,533,093
2021-22 $1,255,575
2020-21 $743,962
2019-20 $1,567,987
2018-19 $2,084,992
2017-18 $1,621,423
2016-17 $1,498,493
2015-16 $1,525,219

Dublin’s TOT revenue was strong and stable from Fiscal Years 2015-16 through 2018-19, peaking at approximately $2.1 million. Revenue declined during the COVID-19 pandemic, reaching a low of just under $750,000 in Fiscal Year 2020-21. Beginning the following year, revenue rebounded as travel activity resumed and continued to grow to $1.5 million in Fiscal Year 2022-23. Fiscal Year 2024-25 figures show revenue of $1.3 million, indicating modest softening but continued recovery above pandemic-era levels.

Regional Context
The Tri-Valley region currently has some of the lowest TOT rates in Alameda County and the East Bay area, with Tri-Valley jurisdictions maintaining rates between 6.5 percent and 8 percent, as shown in Table 3. By comparison, the median TOT rate across Alameda County is 12 percent, with rates ranging from 8 percent to 14 percent. Table 4 shows TOT rates in other cities in Alameda County.

Table 3: Tri-Valley Transient Occupancy Rates

County

City
Tax Rate
(%)
Effective
Date
Contra Costa Danville 6.5 07/08/1982
Alameda Dublin 8 09/10/1984
Alameda Livermore 8 10/01/1983
Alameda Pleasanton 8 09/01/1983
Contra Costa San Ramon 7.25 04/01/1993
Alameda (County) 10 01/01/2003
Contra Costa (County) 10 10/30/1990

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Table 4: Transient Occupancy Rates in Other Alameda County Cities

City
Tax
Rate
(%)
Alameda 14
Albany 10
Berkeley 12
Emeryville 12
Fremont 10
Hayward 14
Newark 14
Oakland 14
San Leandro 14
Union City 13.86

Within this regional context, the City Council’s interest in exploring a potential TOT increase aligns with actions being taken by the City of Pleasanton. On February 3, 2026, the Pleasanton City Council directed staff to proceed with developing a ballot measure that would establish a target rate of 12 percent with phased implementation (10 percent effective July 1, 2027, and 12 percent effective July 1, 2028), and return with draft ballot language for the City Council to consider.

Estimated Fiscal Impact of a Potential Increase
To illustrate the potential fiscal impact of a TOT rate adjustment, Staff prepared a general revenue projection based on current estimated annual TOT collection of approximately $1.4 million at the existing 8 percent rate. The projections in Table 5 below assume stable hotel performance and are intended for illustrative planning purposes only; actual revenues will vary based on economic conditions, occupancy levels, and market dynamics.

Table 5: Projected Transient Occupancy Tax Revenue Comparison TOT Rate
Annual 10-Year

Revenue
Increase from
8%

Revenue
Increase from
8%
8% (Current) $1,400,000 $14,000,000
10% $1,750,000 $350,000 $17,500,000 $3,500,000
12% $2,100,000 $700,000 $21,000,000 $7,000,000
14% $2,450,000 $1,050,000 $24,500,000 $10,500,000

Community Survey Findings
The 2025 Community Survey included a question related to potential budget-balancing strategies, including a possible increase to the TOT in Dublin. Survey results indicate community support, with 52 percent of respondents expressing support for a potential increase (Table 6).

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Table 6: Polling Results for the Statement:
“Increasing the Transient Occupancy Tax Paid by Hotel and Motel Guests” Strongly
Support
Somewhat
Support
Somewhat
Oppose
Strongly
Oppose
Don’t
Know
Total
Support
Total
Oppose
21% 31% 18% 17% 13% 52% 35%

In addition to feedback received through the Community Survey, Staff has been meeting with local hoteliers as part of the Hospitality Expansion initiative outlined in the City’s adopted Economic Development Strategy. These discussions have focused on market conditions, operational challenges, opportunities for City support, and the potential for a TOT increase.

Based on conversations to date, feedback from hotel operators regarding a potential TOT increase has been generally supportive. Staff will continue outreach and engagement with the hospitality community as this process moves forward to ensure ongoing dialogue and coordination.

Policy Framework and Direction
Staff recommends increasing the TOT rate to 12 percent. Any increase to the City’s Transient Occupancy Tax would require voter approval and could be placed on the November 2026 ballot. Consistent with current City practice, Staff recommends that any proposed TOT increase be structured as a general tax, rather than a special tax.

A general tax is recommended because it provides the City Council with the flexibility to allocate revenues through the annual budget process to address evolving community needs and operational priorities. In contrast, a special tax would require that revenues be restricted to specific purposes identified in the ballot measure, limiting the City’s ability to respond to changing fiscal conditions, service demands, or emergent priorities over time. Additionally, special taxes require a two-thirds voter approval threshold, whereas a general tax requires approval by a simple majority, increasing the likelihood of voter approval.

Under a general tax framework, increased TOT revenues would be deposited into the General Fund and used to support a broad range of City services and strategic priorities as directed by the City Council through the budget process, including public safety, infrastructure maintenance, and the preservation of core municipal services as is the current practice.

Timeline and Next Steps
If the City Council directs Staff to move forward, Staff will continue meeting with key stakeholders and community partners and begin preparing the necessary ballot language and required resolution following the general timeline shown in Table 7 below. Staff will return to the City Council with these materials by May in order to meet the requirements for placement on the November 2026 ballot.

Following Council action, Staff would prepare the required impartial analysis and coordinate submission of all election-related materials to the Alameda County Registrar of Voters. This schedule would allow sufficient time to meet all statutory deadlines and comply with the August filing deadline, in accordance with applicable County requirements.

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Table 7: Tentative Election Timeline
Date Action
May 19, 2026 City Council adopts a resolution submitting to the voters the ordinance amending the municipal code.

June 16, 2026 City Council adopts a resolution calling the general municipal election.

August 7, 2026 Resolutions and analysis are due to the Alameda County Registrar of Voters.

August 24, 2026 Arguments and rebuttals are due to Alameda County Registrar of Voters.

November 3, 2026 Election Day.

STRATEGIC PLAN INITIATIVE:

Strategy 5: Long-Term Infrastructure and Sustainability Investments.

Objective 5A: Continue to explore funding mechanisms for capital and ongoing maintenance needs.

NOTICING REQUIREMENTS/PUBLIC OUTREACH:

The City Council Agenda was posted. The Staff Report has also been shared with local hoteliers and Visit Tri-Valley.

ATTACHMENTS:

None.
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Report on Dublin’s Transient
Occupancy Tax and Direction
on a Potential Increase
February 17, 2026
230
Purpose
During the April 15, 2025 and June 3, 2025 meetings, the City Council expressed interest in exploring a potential increase to the Transient Occupancy Tax (TOT) as part of its budget- balancing strategies.
231
Background
• Transient Occupancy Tax
• Authorized under California Revenue & Taxation Code §7280 • Applied to hotel stays of 30 days or less
• Often referred to as a “bed tax” or “hotel tax”
• Revenues deposited into the General Fund
• Current Structure
• Established in 1984 at 8%
• Any increase requires voter approval
• As a general tax, requires simple majority (50% + 1)
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Dublin’s Hotel Inventory
• Aloft (4075 Grafton St.)
• Extended Stay America (4500 Dublin Blvd.)
• Holiday Inn (6680 Regional St.)
• Hyatt Place (4950 Hacienda Dr.)
• La Quinta Inn & Suites (6275 Dublin Blvd.)
• IHG Army Hotel (operated at Camp Parks)
233
10-Year Transient Occupancy Tax Performance
Fiscal Year Actuals
2024-25 $1,324,612
2023-24 $1,481,868
2022-23 $1,533,093
2021-22 $1,255,575
2020-21 $743,962
2019-20 $1,567,987
2018-19 $2,084,992
2017-18 $1,621,423
2016-17 $1,498,493
2015-16 $1,525,219 $0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2023-24 2024-25 234
Regional Context
County City Tax Rate (%)
Contra Costa Danville 6.5
Alameda Dublin 8
Alameda Livermore 8
Alameda Pleasanton 8*
Contra Costa San Ramon 7.25
Alameda (County) 10
Contra Costa (County) 10
City Tax Rate (%)
Alameda 14
Albany 10
Berkeley 12
Emeryville 12
Fremont 10
Hayward 14
Newark 14
Oakland 14
San Leandro 14
Union City 13.86
Tri-Valley Alameda County
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City of Pleasanton Action
On February 3, 2026, Pleasanton City Council directed
staff to pursue a ballot measure to increase TOT to a
target of 12%, phased over two years.
• 10% effective July 2027
• 12% effective July 2028
236
Fiscal Impact Scenarios
Based on an estimate of $1.4 million annually at 8%
Rate Annual Revenue Increase from 8%
8% $1.4M N/A
10% $1.75M + 350K
12% $2.1M + 700K
14% $2.45M +1.05M
237
Ballot Measure Costs
Estimated cost to prepare ballot materials: $33,630
• Includes:
• Translation
• Printing
• Educational Materials
• Legal Services
238
Community Survey Results (2025)
Strongly
Support
Somewhat
Support
Somewhat
Oppose
Strongly
Oppose
Don’t
Know
Total
Support
Total
Oppose
21% 31% 18% 17% 13% 52% 35%
Polling Results for the Statement:
“Increasing the Transient Occupancy Tax Paid by Hotel and Motel Guests” 239
Hotelier Outreach
Staff has been meeting with local hoteliers through the Hospitality Expansion initiative.

Discussion topics:
• Market conditions
• Operational challenges
• City support
• Potential TOT increase
240
Policy Framework
Staff recommends structuring any increase as a general tax at 12%.

This approach:
• Is in alignment with the Community Survey sentiment.
• Supports the City Council’s request to identify budget balancing strategies. • Allows flexibility in addressing evolving community priorities. • Requires simple majority for approval (not 2/3 threshold). • Results in cost savings given that a municipal election is scheduled. • Aligns with the actions of the Pleasanton City Council. 241
Timeline (If Directed to Proceed)
May 19, 2026 City Council adopts a resolution submitting to the voters the ordinance amending the municipal code.

June 16, 2026 City Council adopts a resolution calling the general municipal election.

August 7, 2026 Resolutions and analysis are due to the Alameda County Registrar of Voters.

August 24, 2026 Arguments and rebuttals are due to Alameda County Registrar of Voters.

November 3, 2026 Election Day.
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Staff Recommendation
Receive the report and direct Staff to prepare ballot
materials to increase the City’s Transient Occupancy
Tax rate to 12 percent in the 2026 General Election.
243