REGIONAL TRANSIT PROVIDER AGREEMENT: 2026 FIFA World Cup Games Enhanced Transit Service
This Regional Transit Provider Agreement (“Agreement”), entered into effect March 2, 2026, is between the Los Angeles County Metropolitan Transportation Authority (“LACMTA”) and City of Gardena - GTrans (“Regional Transit Provider”).
RECITALS
WHEREAS, LACMTA seeks to enter into a contract with Regional Transit Provider for World Cup Games Enhanced Transit Service (“WCGETS”) transportation service to and from FIFA World Cup eight (8) games at Los Angeles (SoFi) Stadium in Inglewood, CA, in order to help assemble sufficient capacity to accommodate the estimated ridership demand of 25,000 for each World Cup game;
WHEREAS, LACMTA assures Regional Transit Provider that the WCGETS transportation service described in Section II Service Description constitutes general public transit service as it relates to the Federal Transit Administration (FTA) Charter Bus Service Regulation.
WHEREAS, LACMTA has agreed to provide Regional Transit Provider funds to cover the costs of operating, supervising, and mechanical support staff for the transportation service provided by this Regional Transit Provider to and from FIFA World Cup eight (8) games at Los Angeles (SoFi) Stadium;
WHEREAS, up to $3,960,720 of FY24-25 Low Carbon Transit Operations Program (LCTOP) funding and an anticipated $9,100,000 in FY26 Federal Transportation Appropriations are available for WCGETS operations, of which a portion will be provided to Regional Transit Provider per this Agreement.
THEREFORE, in consideration of the mutual terms and conditions contained herein, LACMTA and Regional Transit Provider hereby agree as follows:
I. TERM
The term of this agreement shall commence on March 2, 2026, with a six-month term and shall terminate on August 31, 2026.
II. SERVICE DESCRIPTION
LACMTA
A. LACMTA shall ensure that the services provided through this Agreement comply with 49 U.S.C. 5323(d) and 49 C.F.R. Part 604, regarding Charter Bus Regulations.
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Regional Transit Provider will provide supplemental transit service under this agreement.
B. LACMTA shall lead all coordination, communications, and agreements with Los Angeles Sports and Entertainment Commission (LASEC), Hollywood Park, City of Inglewood, and FIFA related to WCGETS service plan, operations, marketing, and wayfinding.
C. LACMTA shall provide and manage temporary infrastructure, food and water, and portable restrooms for all employees from LACMTA and Regional Transit Provider at locations managed by LACMTA, including the three stadium terminals at: 1) ITF, 2) Intuit Dome East Garage, and 3) Manchester/Prairie.
D. LACMTA shall establish a WCGETS Operations Control Center at One Gateway Plaza, Los Angeles, CA 90012.
E. LACMTA will provide Regional Transit Provider with WCGETS inspired shirts (“Uniforms”). These Uniforms shall be supplied by LACMTA at no cost to Regional Transit Provider.
F. LACMTA shall collect all passenger fares off board vehicles for all WCGETS using mobile fare validators. Passenger fares will follow LACMTA adopted fare policy and may be incorporated into the parking reservation rate.
G. LACMTA shall develop and provide bus communications, dispatch, Operator application, and reporting software in support of the WCGETS, including Samsung tablets, mounts, and data package for all WCGETS buses.
H. LACMTA shall host four (4) Table-Top Exercises (scenario driven emergency simulation exercise) and three (3) Full Scale Exercises (real-time simulation exercise that mobilizes personnel, equipment, and resources to test emergency plans) hosted by LACMTA in advance of the first World Cup game.
I. LACMTA shall host after action meetings and/or activities within 30 days of the conclusion of the World Cup to debrief, document, and share lessons learned, best practices, and opportunities for adjustments and improvement.
J. LACMTA shall coordinate with Regional Transit Provider to install and remove, at the conclusion of shuttle services, FIFA World Cup branding vinyl vehicle wrapping on the exterior of buses to be dedicated for WCGETS service at Regional Transit Provider or a separate agreed upon location. The design, fabrication, installation and removal of the wrapping will be at the sole cost to LACMTA. A designated area will be available for Regional Transit Provider to include your logo. Any Regional Transit Provider logo design, fabrication, installation within the designated area of the bus wrap will be at the sole cost and discretion of Regional Transit Provider. Such wrapped buses are encouraged to be used in Regional Transit Provider services when Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5
not in use on WCGETS services. Regional Transit Provider will remain responsible for ensuring that any required regulatory, safety, and identification decals remain visible and compliant at all times and will coordinate with LACMTA by identifying any such decals that may be impacted by the vehicle wrap. Contractor shall be responsible for all repair costs as determined by the Regional Transit Provider, from damage(s) to Regional Transit Provider vehicles and property, as a result of the installation or removal of advertising materials and adhesive process and shall fully reimburse the Regional Transit Provider for damages.
K. LACMTA will provide Regional Transit Provider operating from non-LACMTA locations with a FIFA World Cup Partner Toolkit containing approved wayfinding, messaging, branding, and customer information materials, which may include signage, maps, digital assets, web content references, and marketing and communications copy, to support a coordinated customer experience.
L. LACMTA is responsible for coordinating all marketing and promotion of the Service.
Regional Transit Provider should support promotion of WCGETS through their agency owned media channels, based on materials provided by LACMTA, and collaborate with LACMTA for earned media promotion.
Regional Transit Provider
M. Regional Transit Provider shall operate transit bus service to and from a mutually agreed location and the FIFA World Cup eight (8) games at Los Angeles (SoFi) Stadium in Inglewood, CA.
N. Regional Transit Provider will also be required to provide to LACMTA a copy of their Title VI Program and is required to comply with their Title VI Program.
O. Regional Transit Provider shall operate the Service according to the alignments, spans, and minimum frequencies to meet passenger demand set forth in Attachment A (“World Cup Games Enhanced Transit Service”), which is attached hereto, and by this reference, incorporated herein.
P. Regional Transit Provider shall provide the following staff support in addition to Bus Operators:
i. Two (2) Transit Supervisors: One (1) at transit hub for egress then at stadium hub for egress; One (1) at combined WCGETS Operations Control Center ii. One (1) Mechanic + Service Truck: One (1) at transit hub for egress then at stadium hub for egress
Q. Regional Transit Provider shall ensure that all Operators and Supervisors wear the assigned Uniforms during game days while providing Service.
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R. Regional Transit Provider shall not collect fares.
S. Regional Transit Provider shall install and utilize Samsung tablets and communications software supplied by LACMTA for the purpose of recording all required operational data during the performance of services under this Agreement.
The tablets shall be used in accordance with LACMTA’s technology policies, data entry procedures, and any applicable security protocols. The Regional Transit Provider shall return the Samsung tablets and communications software in good working condition at the conclusion of the WCGETS.
T. In addition to electronic data entry on the Samsung tablets, Operators are required to maintain a secondary record of all operational data using either (a) LACMTAapproved paper forms or (b) an Excel-based data recording template, set forth in Attachment B (“WCGETS After-Game Reporting Template”). These supplemental records must be completed accurately and submitted in accordance with LACMTA’s reporting timelines (by noon the following day).
U. Regional Transit Provider shall participate in at least one (1) Table Top Exercise and one (1) Full Scale Exercise hosted by LACMTA in advance of the first World Cup game.
V. Regional Transit Provider shall participate in After-Action meetings and activities hosted by LACMTA to debrief, share and document lessons learned, best practices, and opportunities for adjustments and improvements.
W. Regional Transit Provider shall dedicate the same buses to be used for each of the eight (8) World Cup games. The buses shall be available for use in revenue service by Regional Transit Provider on non-World Cup game days. The buses must have headsigns programmed for WCGETS service(s) they will operate based on the approved WCGETS route name and number (detailed in Attachment A) X. Regional Transit Provider shall allow exclusive branding rights for both the inside and outside of the transportation buses used for the FIFA World Cup eight (8) games at Los Angeles (SoFi) Stadium. Regional Transit Provider shall allow LACMTA, at LACMTA’s sole expense, to install and remove, at the conclusion of shuttle services, FIFA World Cup branding, including, but not limited to, signs or vinyl vehicle wrapping on the interior or exterior of buses. Such materials will be installed in a manner that maintains visibility of Regional Transit Provider’s logo/branding in recognition of their valuable contribution to the overall FIFA 2026 WCGETS.
Y. Regional Transit Provider operating from locations not managed by LACMTA shall be responsible for producing, installing, maintaining, and removing Toolkit-related signage as agreed upon with LACMTA, including obtaining any necessary permissions or approvals. Toolkit materials are intended to be used as provided, and any modifications or adaptations will be coordinated with and approved by LACMTA. All Toolkit-related applications, including print and digital uses, will be Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5
coordinated with LACMTA and discontinued or removed following the conclusion of World Cup service operations.
III. FUNDING
A. For costs associated with the operation of the FIFA WCGETS, LACMTA shall pay Regional Transit Provider in accordance with Section IV. Regional Transit Provider will be responsible for providing the fleet and supporting staff in a full and complete manner to operate the agreed transit service scope; see Attachment A (“World Cup Games Enhanced Transit Service”).
B. LACMTA will fund Regional Transit Provider a maximum amount of 6.5 revenue service hours per bus per game not to exceed $210,656.80 ($225.05 per revenue service hour). Regional Transit Provider will supply 18 buses for ingress and 23 buses for egress. Whereas, LACMTA shall be invoiced a one-time amount not to exceed the maximum agreed-upon amount for the service, unless otherwise agreed to by the parties. LACMTA will be invoiced for hours of service actually provided, with the maximum amount per event listed below.
Event Name and Date Event Amount
USA Opening Game - Friday, June 12, 2026 $26,330.85
Group Stage – Monday, June 15, 2026 $26,330.85
Group Stage – Thursday, June 18, 2026 $26,330.85
Group Stage – Sunday, June 21, 2026 $26,330.85
USA Group Stage – Thursday, June 25, 2026 $26,330.85
Round of 32 – Sunday, June 28, 2026 $26,330.85
Round of 32 – Thursday, July 2, 2026 $26,330.85
Quarterfinal – Friday, July 10, 2026 $26,330.85
TOTAL AGREEMENT COST $210,646.80
C. Regional Transit Provider may be called upon in advance and/or on the day to provide extra service as agreed with LACMTA based on early parking sales and other data and WCGETS actual operational conditions and such operations would be paid based on the same Rate per Revenue Service Hour specified above in Section III B.
D. Regional Transit Provider may also be reimbursed for additional tasks performed for the WCGETS program as agreed on a case-by-case basis with LACMTA, including items such as security and ambassador staffing.
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IV. REPORTING/INVOICING
Regional Transit Provider shall report to LACMTA by noon the following day, all of the following data for FIFA World Cup 26 Transportation Service they provide:
• Passenger Trips;
• Total hours operated;
• Total miles operated;
• Any incidents;
• Other service-related data as required for National Transit Database (NTD) reporting
A. Regional Transit Provider shall submit a one-time invoice not to exceed the maximum agreed-upon amount for the service, within thirty (30) days after the end of the FIFA World Cup eight (8) games at Los Angeles (SoFi) Stadium, to LACMTA Accounts Payable Department, at [email protected], with a copy to the LACMTA Project Manager. LACMTA shall pay Regional Transit Provider a onetime payment of funds to be provided.
B. LACMTA retains the right to audit Regional Transit Provider’s records of the Service and will monitor the service to review compliance with Agreement requirements.
C. Regional Transit Provider shall provide a copy of any contract entered into with another provider, related to the operation of the Service, to LACMTA’s Project Manager.
V. INDEMNIFICATION
Regional Transit Provider shall indemnify, defend, and hold harmless LACMTA, its officers, agents and employees, from and against any and all liability and expenses, including defense costs and legal fees, death, personal injury, or property damage arising from or in any way connected with Regional Transit Provider’s services to be performed pursuant to this Agreement, including without limitations, their portion of the FIFA WCGETS program. This obligation to indemnify, as set forth in this section, shall survive expiration or early termination of this Agreement.
VI. INSURANCE
Regional Transit Provider will comply with the provisions of all insurance requirements set forth in Attachment C (“Regional Transit Provider Insurance Requirements”).
VII. INSPECTION OF RECORDS
A. LACMTA records relevant to this Agreement shall be available for inspection by Regional Transit Provider at all reasonable times for a period of at least three (3) Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5
years for each year, or after the termination date, whichever comes first.
B. LACMTA shall have the right to monitor and audit all Service performed by Regional Transit Provider under this Agreement, including the right to conduct a financial and compliance audit.
VIII. NON-DISCRIMINATION
No person shall, on the grounds of race, color, religion, national origin, ancestry, age, sex, physical or mental disability, be excluded from participation in, or be subject to, discrimination in the operation of FIFA WCGETS program.
IX. COORDINATION
A. LACMTA and Regional Transit Provider shall coordinate in the preparation for operation of these services, to the extent practical and necessary, to ensure service is planned for and delivered successfully. This coordination will require the parties to communicate and meet at dates determined by LACMTA. Any desired schedule change to these services that may affect passenger transfers must be approved by LACMTA in writing. The costs of this coordination are not reimbursable under this agreement.
B. LACMTA Project Manager for this project shall be the Sr. Director, Operations Support of Contract Services, Sandra Solis, or her/his designee. Regional Transit Provider coordinator for this project shall be Ernie Crespo, or his/her designee.
X. WAIVER OF BREACH
The waiver of each party of any breach of any provision of this Agreement shall not be construed as a waiver of any subsequent breach of that same or any other provision.
XI. NOTICES
All notices hereunder must be in writing, and, unless otherwise provided herein, shall be deemed validly given on the date either personally delivered to the address indicated below; or on the third (3rd) business day following deposit, postage prepaid, using certified mail, return receipt requested, in any U.S. Postal mailbox or at any U.S. Post Office, or via facsimile to a party or the facsimile number set forth below or to such other or further facsimile number provided in a notice sent under the terms of this paragraph, on the date of transmission of that facsimile. Should Regional Transit Provider or LACMTA have a change of address, the other party shall immediately be notified in writing of such change. All notices, demands, or requests from LACMTA to Regional Transit Provider or from Regional Transit Provider to LACMTA shall be addressed as follows:
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City of Gardena - Gtrans
Ernie Crespo
Director of Transportation
13999 South Western Avenue
Gardena, CA 90249
FIFA World Cup Games Enhanced Transit Service
Telephone Number: 310-965-8801
Fax Number: 310-538-1989
Email: [email protected]
Los Angeles County Metropolitan Transportation Authority Sandra Solis
Sr. Director, Operations Support
One Gateway Plaza, Mail Stop 99-6-3
Los Angeles, CA 900012
FIFA World Cup Games Enhanced Transit Service
Telephone Number: 213-922-6266
Fax Number: 213-922-7065
Email: [email protected]
XII. SEVERABILITY
Should any part, term, or provision of this Agreement or any document required herein to be executed be declared invalid, void, or unenforceable, all remaining parts, terms, and provisions hereof shall remain in full force and effect and shall in no way be invalidated, impaired, or affected thereby.
XIII. ENTIRE AGREEMENT
This Agreement constitutes the full and complete understanding between the parties with respect to the subject matter herein, and any other agreement regarding this subject matter is void and of no further force or effect.
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IN WITNESS THEREOF, the parties hereto have caused this Agreement to be executed by their respective duly authorized officers.
CITY OF GARDENA LOS ANGELES COUNTY
METROPOLITAN TRANSPORTATION
AUTHORITY
By: ______________________________ By: ______________________________ Tasha Cerda Stephanie Wiggins
Mayor Chief Executive Officer
Date: _____________________________ Date: _____________________________ APPROVED AS TO FORM: APPROVED AS TO FORM:
Carmen Vasquez Dawyn R. Harrison
City Attorney County Counsel
By: ______________________________ By: ______________________________ Deputy
Date: _____________________________ Date: _____________________________ Attest:
By: ______________________________
Mina Semenza
City Clerk
Date: _______________________________
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Attachment A – World Cup Games Enhanced Transit Service Regional Partner: GTrans
Line Number/Name: R4 Harbor Gateway Transit Center – Los Angeles Stadium Transit Hub: Harbor Gateway Transit Center, 731 W. 182nd St Gardena CA Stadium Hub: Intermodal Transit Hub (ITF) Location “R”, south-east corner Prairie Ave. and Arbor Vitae St. Inglewood
Number of Buses: Maximum 18 buses for ingress, 23 buses for egress Ridership Estimate: 1220
Estimated Travel Time/Distance Transit Hub to Stadium: 23 minutes; 11.4 miles Fare: $1.75 one-way per rider (Metro will collect)
Date(s), Game Time Ingress Trips Egress Trips
Friday June 12, Monday
June 15; 6 PM Game Start
2:37 PM – 5:37 PM (every 8 -
10 min)
8:00 – 9:30 PM (every 3 – 4
min)
Thursdays June 18 & July 2,
Friday July 10, Sundays June
21 & 28; 12 PM Game Start
8:37 AM – 11:37 AM (every 8
– 10 min)
2:00 – 3:30 PM (every 3 – 4
min)
Thursday June 25; 7 PM
Game Start
3:37 PM – 6:37 PM (every 8 –
10 min)
9:00 – 10:30 PM (every 3 - 4
min)
Note: Limited service as required during game
Note: For the June 28, July 2, and July 10 playoff games, these may run up to 45 minutes longer if extra time (30 minutes) and even penalty kicks are required to determine the winner. Buses will stage for the extended period while these occur.
Transit Supervisors: 1 at transit hub for ingress then at stadium hub for egress; 1 at combined WCGETS control room. A manager with operational decision authority and experience may substitute for a supervisor at the WCGETS control room.
Mechanic + Service Truck: 1 at transit hub for ingress then at stadium hub for egress Maps/Street by Streets: See next pages.
GTrans Harbor Gateway Transit Center GETS R4 – as of 1/27/2026 Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5 2 of 5
To Harbor Gateway Transit Center:
• Exit parking lot and turn left onto E Arbor Vitae
• Turn left onto Hawthorne Blvd.
• Turn left onto Imperial Hwy
• Turn right onto Crenshaw Blvd.
• Turn right onto W 120th St.
• Turn right to merge into I-105 E
• Use the two lanes to merge onto I-110S towards San Pedro • Take the express exit on the left for Harbor Gateway Transit Center • Turn left into the transit center
To SoFi:
• Exit the transit center to the west, turn left into the Express Lane entrance • Merge onto I-110 N
• Take exit 14B to merge onto I-105 W toward LAX Airport • Take exit 5 for Crenshaw Blvd.
• Turn right onto S Crenshaw Blvd.
• Turn left onto Imperial Hwy
• Turn right onto Hawthorne Blvd.
• Turn right onto E Arbor Vitae St.
• Turn right onto S Prairie St.
• Turn left onto Victory
• Turn left into the parking lot
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Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5 Attachment B – WCGETS After Game Reporting Template
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Bus Spot Time: ###############
(24-hour Time)
Location:
Date: Day:
BR DEP
TIME
LOAD
ON
LOAD RUNNING
TOTAL
Capacity of
Boardings
(Set at 55)
ARR
TIME
Travel
TIME
WC
(Wheelchair)
COMMENT
1 0% 0:00
2 0% 0:00
3 0% 0:00
4 0% 0:00
5 0% 0:00
6 0% 0:00
7 0% 0:00
8 0% 0:00
9 0% 0:00
10 0% 0:00
11 0% 0:00
12 0% 0:00
13 0% 0:00
14 0% 0:00
15 0% 0:00
16 0% 0:00
17 0% 0:00
18 0% 0:00
19 0% 0:00
20 0% 0:00
21 0% 0:00
22 0% 0:00
23 0% 0:00
24 0% 0:00
25 0% 0:00
26 0% 0:00
27 0% 0:00
28 0% 0:00
29 0% 0:00
30 0% 0:00
31 0% 0:00
32 0% 0:00
Los Angeles County Metropolitan Transportation Authority
FIFA SHUTTLE TIME/LOAD CHECK
Game Time:
(MM/DD/YYYY)
(Enter Location Above)
Pre-Game Service:
3 hours before each game
BUS
NUMBER
Saturday
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Bus Spot Time: ###############
(24-hour Time)
Location:
Date: Day:
BR DEP
TIME
LOAD
ON
LOAD RUNNING
TOTAL
Capacity of
Boardings
(Set at 55)
ARR
TIME
Travel
TIME
WC
(Wheelchair)
COMMENT
Los Angeles County Metropolitan Transportation Authority
FIFA SHUTTLE TIME/LOAD CHECK
Game Time:
(MM/DD/YYYY)
(Enter Location Above)
Pre-Game Service:
3 hours before each game
BUS
NUMBER
Saturday
33 0% 0:00
34 0% 0:00
35 0% 0:00
36 0% 0:00
37 0% 0:00
38 0% 0:00
39 0% 0:00
40 0% 0:00
41 0% 0:00
42 0% 0:00
43 0% 0:00
44 0% 0:00
45 0% 0:00
46 0% 0:00
47 0% 0:00
48 0% 0:00
49 0% 0:00
50 0% 0:00
51 0% 0:00
52 0% 0:00
53 0% 0:00
54 0% 0:00
55 0% 0:00
56 0% 0:00
57 0% 0:00
58 0% 0:00
59 0% 0:00
60 0% 0:00
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Bus Spot Time: ###############
Location:
Date: Day:
BR DEP
TIME
LOAD
ON
LOAD RUNNING
TOTAL
Capacity of
Boardings
ARR
TIME
Travel
TIME
WC
(Wheelchair)
COMMENT
1 0% 0:00
2 0% 0:00
3 0% 0:00
4 0% 0:00
5 0% 0:00
6 0% 0:00
7 0% 0:00
8 0% 0:00
9 0% 0:00
10 0% 0:00
11 0% 0:00
12 0% 0:00
13 0% 0:00
14 0% 0:00
15 0% 0:00
16 0% 0:00
17 0% 0:00
18 0% 0:00
19 0% 0:00
20 0% 0:00
21 0% 0:00
22 0% 0:00
23 0% 0:00
24 0% 0:00
25 0% 0:00
26 0% 0:00
27 0% 0:00
28 0% 0:00
29 0% 0:00
30 0% 0:00
31 0% 0:00
Los Angeles County Metropolitan Transportation Authority
FIFA SHUTTLE TIME/LOAD CHECK
Game Time: 0:00
01/00/1900 Saturday
BUS
NUMBER
0 Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5
1:30
(24-hour Time)
Location:
Date: Day:
BR DEP
TIME
LOAD
ON
LOAD RUNNING
TOTAL
Capacity of
Boardings
ARR
TIME
Travel
TIME
WC
(Wheelchair)
COMMENT
1 0% 0:00
2 0% 0:00
3 0% 0:00
4 0% 0:00
5 0% 0:00
6 0% 0:00
7 0% 0:00
8 0% 0:00
9 0% 0:00
10 0% 0:00
11 0% 0:00
12 0% 0:00
13 0% 0:00
14 0% 0:00
15 0% 0:00
16 0% 0:00
17 0% 0:00
18 0% 0:00
19 0% 0:00
20 0% 0:00
21 0% 0:00
22 0% 0:00
23 0% 0:00
24 0% 0:00
25 0% 0:00
26 0% 0:00
27 0% 0:00
28 0% 0:00
29 0% 0:00
30 0% 0:00
31 0% 0:00
32 0% 0:00
Time Game Ended:
After Game Service:
1.5 hours after each game
After Game End Time:
Los Angeles County Metropolitan Transportation Authority
FIFA SHUTTLE TIME/LOAD CHECK
01/00/1900 Saturday
BUS
NUMBER
0 Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5
1:30
(24-hour Time)
Location:
Date: Day:
BR DEP
TIME
LOAD
ON
LOAD RUNNING
TOTAL
Capacity of
Boardings
ARR
TIME
Travel
TIME
WC
(Wheelchair)
COMMENT
Time Game Ended:
After Game Service:
1.5 hours after each game
After Game End Time:
Los Angeles County Metropolitan Transportation Authority
FIFA SHUTTLE TIME/LOAD CHECK
01/00/1900 Saturday
BUS
NUMBER
0 33 0% 0:00
34 0% 0:00
35 0% 0:00
36 0% 0:00
37 0% 0:00
38 0% 0:00
39 0% 0:00
40 0% 0:00
41 0% 0:00
42 0% 0:00
43 0% 0:00
44 0% 0:00
45 0% 0:00
46 0% 0:00
47 0% 0:00
48 0% 0:00
49 0% 0:00
50 0% 0:00
51 0% 0:00
52 0% 0:00
53 0% 0:00
54 0% 0:00
55 0% 0:00
56 0% 0:00
57 0% 0:00
58 0% 0:00
59 0% 0:00
60 0% 0:00
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FIFA SHUTTLE AFTER GAME REPORT
Reg: W/C:
Reg: W/C:
Reg: W/C:
Reg: W/C:
After Game to 0
Reg: W/C:
Reg: W/C:
Reg: W/C:
Reg: W/C:
Reg: W/C: Total:
Reg: W/C: Total:
Average Travel Time to
DATE: 01/00/1900 SUPERVISORS:
RIDERSHIP/CAPACITY OF BOARDINGS
Pre-Game
Hour
GAME START TIME: 0:00 FIFA SHUTTLE START TIME: ########## TEAMS PLAYED:
0%
Two Hours Before Game 0
Three Hours Before Game 0 TOTAL:
TOTAL:
Hour
During Game 0 TOTAL:
0%
During Game
Hour
One Hour Before Game 0 TOTAL:
0%
0-30 Mins After Game Time 0 0%
Before Game Ended 0 TOTAL:
TOTAL:
0 TOTAL NUMBER OF PASSENGERS DEPARTING FROM STADIUM: 0 0 0 0%
61-90 Mins After Game Time 0 0%
31-60 Mins After Game Time 0 TOTAL:
TOTAL:
OPERATIONS
Pre-Game
Hour Average Travel Time to Stadium
Three Hours Before Game
TOTAL NUMBER OF PASSENGERS ARRIVING AT STADIUM: 0 0
During Game
Post Game
Hour
0-30 Mins After Game
Two Hours Before Game
One Hour Before Game
During Game
Hour Average Travel Time to Stadium
0 TOTAL NUMBER OF TRIPS FROM STADIUM:
31-60 Mins After Game
61-90 Mins After Game
NUMBER OF BUSES USED TO STADIUM:
TOTAL NUMBER OF TRIPS TO STADIUM:
NUMBER OF BUSES USED FROM STADIUM:
Passengers Taken Average Ridership Average Capacity
Passengers Taken Average Ridership Average Capacity
Passengers Taken Average Ridership Average Capacity
0%
0%
Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5 LOCATION OF ACCIDENT:
Accidents/Delays/Detours
ACCIDENT (Y/N):
LOCATION OF DELAYS TO STADIUM:
LOCATION OF DELAYS FROM STADIUM:
SWEEPER BUS INFORMATION
TIME GAME ENDED: SWEEPER BUS NUMBER:
TIME SWEEPER BUS DEPARTED: # OF PASSENGERS ON BOARD:
DETOUR/ALTERNATE ROUTES TAKEN TO STADIUM:
DETOUR/ALTERNATE ROUTES TAKEN FROM STADIUM:
Bus Ramp
Bus Malfunctions
EQUIPMENT ISSUES (Y/N) COMMENTS
E-mail completed copy to:
Additional Incidents/Comments:
Other:
Kneeler
Mechanical Failures
Destination Signs
Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5 Attachment C – Regional Transit Provider Insurance Requirements Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5 LACMTA
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Insurance Requirements – Regional Transit Provider
INSURANCE
Regional Transit Provider shall procure and maintain contract specific limits of insurance against claims for injuries to persons, or damages in property which may arise from or in connection with the performance of the work hereunder by the Regional Transit Provider, their agents, representatives, employees or Subcontractor the duration of the contract.
The insurance provided hereunder shall be available for the benefit of LACMTA and Regional Transit Provider with respect to covered claims but shall not be interpreted to relieve Regional Transit Provider of any obligations hereunder. Regional Transit Provider shall require all Subcontractors to be covered by Insurance on the same terms as the Regional Transit Provider itself. The LACMTA (and their respective directors, officers, employees, and agents) and other Indemnified Parties (if any) will be Named Insureds on all policies excepting workers’ compensation, employment practices liability and professional liability. All the policies shall explicitly waive subrogation rights against indemnified parties and shall include “pay on behalf of” coverage for indemnified parties.
The Regional Transit Provider, its employees and agents shall be included in all coverage afforded through this program of insurance established in support of the delivery of services. The Regional Transit Provider shall maintain coverage in all lines and levels of insurance coverage as established in the following provisions and provide continual confirmation of coverage in compliance with the terms of this agreement.
All insurance required hereunder shall be procured from insurance or indemnity companies with an A.M. Best and Company rating level of A- or better, Class VII or better or as otherwise approved by LACMTA and authorized or approved to do business in the State. All limits of liability set forth below are in U.S. dollars.
A. Commercial General Liability Insurance
The Regional Transit Provider shall provide a policy or policies of commercial general liability insurance for bodily injury, property damage, personal injury discriminatory practices, advertising injury and contractual liability that shall be as broad as Insurance Services Office Commercial General Liability coverage (occurrence form CG0001 or its equivalent).
The coverage shall contain no special limitations on the scope of protection afforded to LACMTA et al. and is required to respond fully to all claims brought due to Regional Transit Provider activities. Regional Transit Provider and each of the Indemnified Parties (if any) shall be included, by endorsement, with a non-owned and hired automobile liability endorsement to the general liability policy.
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The commercial general liability insurance coverage shall have a minimum limit of $1 million combined single limit of liability for bodily injury, property damage and personal injury per occurrence, $2 million general annual aggregate, and $2 million products/completed operations aggregate. Regional Transit Provider shall maintain such insurance for the duration of the contract. LACMTA shall be an additional insured prior to the commencement of any work as to any insured loss or liability arising out of or in any way related to this agreement.
B. Workers’ Compensation and Employer’s Liability Insurance The Regional Transit Provider shall provide a workers’ compensation policy in conformance with the laws of the State, and employer’s liability insurance (for bodily injury or disease) with minimum limits of $1 million per accident for bodily injury by accident, $1 million per employee for bodily injury by disease, and $1 million policy limit for bodily injury by disease.
C. Automobile Liability Insurance
The Regional Transit Provider shall provide commercial automobile liability insurance covering the ownership, maintenance, or use of all owned/leased, non-owned and hired vehicles used in the performance of the Work, with limits of not less than $1 million, combined single limit for bodily injury and property damage liability. Coverage shall be provided on Insurance Services Office form number CA 0001 (Ed. 7/97) or equivalent.
D. Excess Liability Insurance
The Regional Transit Provider shall provide umbrella or excess liability insurance with limits not less than $25,000,000 which shall provide bodily injury, personal injury, and property damage liability coverage at least as broad as the primary coverages set forth above, including Employer’s Liability, Commercial General Liability and Commercial Automobile Liability insurance, in excess of the amounts set forth herein above.
E. Employment Practices Liability Insurance
The Regional Transit Provider shall provide employment practices liability coverage with limits not less than $5,000,000 for claims brought by any employee for any actual or alleged wrongful, unfair or constructive dismissal, discharge or termination of employment, breach of written or implied contract, employment related misrepresentation, wrongful deprivation of a career opportunity, failure to grant tenure, negligent employee evaluation, harassment, unlawful discrimination, failure to provide adequate employee procedures and policies, invasion of privacy Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5 LACMTA
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or any other claim as a result of the employment or non-employment by you of any current, former or potential employee. Policy shall also be endorsed to include coverage for third party claims including discriminatory actions against disabled individuals.
F. Professional Liability Insurance
The Regional Transit Provider shall include professional liability (errors and omissions) insurance coverage with limits not less than $5 million per claim and aggregate. The professional liability coverage shall be provided on a primary basis and shall protect against any negligent act, error or omission arising out of the professional services of the Regional Transit Provider. The policy shall have a retroactive date consistent no later than issuance of the RFP. The Regional Transit Provider shall maintain such insurance for two years from the date of Notice to Proceed (NTP).
G. Subcontractor Insurance Requirements
Regional Transit Provider shall include all Subcontractors as insured under its policies or shall ensure that each Subcontractor maintains separate coverage to provide appropriate coverage to LACMTA in the event of loss. Regional Transit Provider is required to monitor and maintain records of such coverage and provide proof of compliance to LACMTA upon request. If requested by LACMTA, the Regional Transit Provider shall submit copies of all required insurance policies, including endorsements affecting the coverage required by these specifications.
H. Other Insurance Provisions
1. Premiums, Deductibles and Self-Insured Retentions
The Regional Transit Provider shall be responsible for payment of premiums for all insurance required under this Section. LACMTA shall have no obligation to pay any premium. The Regional Transit Provider further agrees that for each claim, suit or action made against insurance provided hereunder, with respect to all matters for which the Regional Transit Provider is responsible hereunder, the Regional Transit Provider shall be solely responsible for all deductibles, self-insured retentions and amounts in excess of the coverage provided. Any deductibles or self-insured retentions over $100,000 must be declared and approved by LACMTA.
2. Verification of Coverage
Concurrently with the Regional Transit Provider’s execution hereof or on such later date on which coverage is required to be provided hereunder, the Regional Transit Provider shall deliver to LACMTA a certificate of insurance with respect to each policy required to be Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5 LACMTA
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provided by the Regional Transit Provider under this Section.
LACMTA shall have no duty to pay or perform under the Contract until such certificate(s), in compliance with all requirements of this Section, have been provided. Upon request by LACMTA, copies of each of the insurance policies (including renewal policies) required under this Section shall be provided for review.
The Regional Transit Provider shall promptly deliver to LACMTA a certificate of insurance with respect to each renewal policy, as necessary to demonstrate the maintenance of the required insurance coverages for the terms specified herein. Such certificate shall be delivered to LACMTA not less than 30 days prior to the expiration date or as soon as possible at the renewal period. If requested by certified duplicate copies of the renewal policy shall also be provided.
3. Endorsements and Waivers
All insurance policies required to be provided by the Regional Transit Provider hereunder shall contain or be endorsed to comply with the following provisions, provided that, for the workers’ compensation policy, only the following provisions (d) and (f) shall be applicable:
(a) For claims covered by the insurance specified herein, said insurance coverage shall be primary insurance with respect to the insureds, additional insureds, and their respective directors, officers, employees, agents, and consultants. Any insurance or self-insurance beyond that specified in the Contract that is maintained by an insured, additional insured, or their directors, officers, employees, agents, and consultants shall be excess of such insurance and shall not contribute with it.
(b) Any failure on the part of the Regional Transit Provider to comply with reporting provisions or other conditions of the policies, any breach of warranty, any action or inaction of a named insured or others shall not affect coverage provided to the other insureds or additional insureds (and their respective members, directors, officers, employees, agents, and consultants).
(c) The insurance shall apply separately to each insured and additional insured against whom a claim is made or suit is brought, except with respect to the limits of the insurer’s liability. (d) Each policy shall be endorsed to state that coverage shall not be suspended, voided, canceled, modified, or reduced in coverage or in limits except after 30 days prior written notice has been provided to LACMTA. Such endorsement shall not include any limitation of liability of the insurer for failure to provide such notice.
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4. Waivers of Subrogation
Regional Transit Provider waives all rights of subrogation against LACMTA and each of their agents, employees, directors, officers, and consultants for any claims to the extent covered by insurance obtained pursuant to this Section, except such rights as they may have to the proceeds of such insurance. The Regional Transit Provider shall require all Subcontractors provide similar waivers in writing each in favor of LACMTA et al. Each policy, including workers’ compensation, shall include a waiver of any right of subrogation against all insureds (and their respective members, directors, officers, employees, agents and consultants).
5. Changes in Insurance Requirements
LACMTA shall notify the Regional Transit Provider in writing of any changes in the requirements applicable to insurance required to be provided by the Regional Transit Provider. Any additional cost from such change shall be paid by LACMTA upon demonstrated evidence such as insurance carrier provided invoice or similar acceptable instrument that authenticates such cost.
6. No Recourse
There shall be no recourse against LACMTA for payment of premiums or other amounts with respect to the insurance required to be provided by the Regional Transit Provider hereunder, except for deductibles payable by LACMTA as specified herein.
7. Support of Indemnifications
The insurance coverage provided hereunder by the Regional Transit Provider shall support but is not intended to limit the Regional Transit Provider’s indemnification obligations, nor do the indemnity obligations limit the rights of the insured parties to the coverage afforded by their insured status.
8. Prosecution of Claims
Unless otherwise directed by LACMTA in writing, the Regional Transit Provider shall be responsible for reporting and processing all potential claims by LACMTA or the Regional Transit Provider against the insurance required to be provided under this Section. The Regional Transit Provider agrees to report timely to the insurer(s) any and all matters which may give rise to an insurance claim and to promptly and diligently pursue any and all insurance claims on behalf of LACMTA, whether for defense or indemnity or both. LACMTA agrees to promptly notify the Regional Transit Provider of LACMTA’s incidents, potential claims, and matters which may give rise to an Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5 LACMTA
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insurance claim by LACMTA, to tender its defense or the claim to the Regional Transit Provider, and to cooperate with the Regional Transit Provider as necessary for the Regional Transit Provider to fulfill its duties hereunder.
9. Commencement of Work
The Regional Transit Provider shall not commence work under the Contract until it has obtained the insurance required under this Section, has furnished original certificates of insurance evidencing the required coverage as required under this Section and such insurance has been approved by LACMTA, nor shall the Regional Transit Provider allow any Subcontractors to commence work under its Subcontract until the Subcontractor obtained insurance as required under this Section.
10. Regional Transit Providers Failure to Comply
If the Regional Transit Provider or any Subcontractor fails to provide and maintain insurance as required herein, then LACMTA shall have the right but not the obligation to purchase such insurance or to suspend the Regional Transit Provider’s right to proceed until proper evidence of insurance is provided. Any amounts paid by LACMTA shall, at the sole option of LACMTA, be deducted from amounts payable to the Regional Transit Provider or reimbursed by the Regional Transit Provider upon demand, plus interest thereon from the date of payment by LACMTA to the reimbursement date, at the lesser of (a) 10% per annum or (b) the maximum rate allowable under applicable Governmental Rules.
If on account of the Regional Transit Provider’s failure to comply with the provisions of this Section, LACMTA is adjudged to be a co-insurer or otherwise held responsible for all or any portion of a judgment, loss or settlement (through admission or stipulation by the Regional Transit Provider or court decision) that would have been covered by insurance but for non-compliance with this Section, then any loss or damage it shall sustain by reason thereof shall be borne by the Regional Transit Provider, and the Regional Transit Provider shall immediately pay the same to LACMTA, upon receipt of written demand therefore and evidence of such loss or damage.
11. Disclaimer
The Regional Transit Provider and each Subcontractor shall have the responsibility to make sure that their insurance programs fit their particular needs, and it is their responsibility to arrange for and secure any insurance coverage which they deem advisable, whether or not specified herein.
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LACMTA makes no representation or warranty that the coverage, limits of liability or other terms specified for the Insurance Policies to be carried pursuant to this Section are adequate to protect the Regional Transit Provider against its undertakings under the Contract Documents or its liability to any third party or preclude LACMTA from taking any actions as are available to it under the Contract or otherwise at law. LACMTA shall not be limited to the amount of the insurance premium not paid in the proof of any damages it may claim against the Regional Transit Provider arising out of or by reason of failure of the Regional Transit Provider to provide and keep in force the insurance policies required by and on the terms of this Section, but LACMTA shall instead be entitled to recover the full amount of damages available.
12. Due Care Required
Nothing contained in this Section shall relieve the Regional Transit Provider or any Subcontractor of its obligation to exercise due care in the performance of the Work and to complete the Work in strict compliance with the Contract.
Docusign Envelope ID: 920EAC0E-BDED-8BF4-81C7-258559C5F2B5 2026 World Cup Games Enhanced Transit Service (GETS)
Network Map
City of Gardena
Gardena City Council
Meeting
AGENDA REPORT
SUMMARY
Agenda Item No. 19B.
Section: DEPARTMENTAL
ITEMS -
TRANSPORTATION
Meeting Date: April 28,
2026
TO: THE HONORABLE MAYOR AND MEMBERS OF THE GARDENA CITY COUNCIL AGENDA TITLE: Approve Award of Contract to Scaife Protection Services for Security Guard Services at a Cost of $400,739.40 and a Project Total of $440,813.40
COUNCIL ACTION REQUIRED:
Staff Recommendation: Approve Contract and Project Total RECOMMENDATION AND STAFF SUMMARY:
GTrans operates a secure transit facility built in 2008 that spans approximately 8 acres (348,000 square feet) and includes four buildings supporting operations, administration, and maintenance. The site also contains employee and visitor parking areas and is accessible only through controlled gates for authorized City personnel. Due to federal requirements to safeguard federally funded assets, including transit vehicles, and the agency’s extended operating hours—from early morning through late evening—GTrans maintains unarmed security guard services to ensure facility monitoring, asset protection, and employee safety. Typical security guard services are provided during the following hours, 8p to 4am, Monday through Sunday.
As the current security services contract approached expiration, GTrans issued a competitive solicitation through PlanetBids and received 10 responsive proposals. Following a comprehensive evaluation and interviews with the top-ranked firms, GTrans identified Carpe Diem 2024, LLC, doing business as Scaife Protection Services, as the highest-ranked firm. Scaife achieved the top overall score based on the evaluation criteria of qualifications and experience, work plan, and cost. Founded in 1997 and based in Lawndale, Scaife brings extensive security service experience and offers a robust training program, reliable staffing coverage, and a technology-driven Guard Dashboard system that provides real-time patrol tracking, incident reporting, and enhanced transparency for GTrans management.
The proposed contract includes a two-year base term with three optional one-year extensions. Services include a base level of 2,912 hours annually, along with up to 500 optional hours for as-needed coverage such as schedule adjustments, special events, or emergencies.
GTrans has reviewed the proposed pricing and determined it to be fair and reasonable. The estimated costs are as follows:
Term Estimated Work Hours
Hourly
Rate
Annual Cost
Base Year 1 (2026-
2027)
2,912 + 500 optional =
3,412 hours $23.49 $80,147.88
Base Year 2 (2027-
2028)
2,912 + 500 optional =
3,412 hours $23.49 $80,147.88
Option Year 1
(2028-2029)
2,912 + 500 optional =
3,412 hours $23.49 $80,147.88
Option Year 2
(2029-2030)
2,912 + 500 optional =
3,412 hours $23.49 $80,147.88
Option Year 3
(2030-2031)
2,912 + 500 optional =
3,412 hours
$23.49 $80,147.88
Total 5-Year
Contract Cost $400,739.40
GTrans also anticipates the potential for increased demand associated with major regional events, including the 2026 FIFA World Cup and the 2028 Olympic and Paralympic Games, and is therefore requesting a 10 percent contingency, or $40,074, to address unforeseen service needs. Optional hours and contingency funds will be used only upon prior approval by GTrans management.
Therefore GTrans recommends Council approve a contract with Carpe Diem 2024, doing business as Scaife Protection Services, for security guard services at a cost of $400,739.40 and a project total of $440,813.40, which includes a 10 percent contingency, for a term of two years, with three one-year options.
FISCAL IMPACT/COST:
Funds for this project are included in the FY26 budget previously approved by Council. Funds for subsequent years will be included in future budgets for Council consideration. There is no impact to the General Fund.
APPROVED:
___________________________
Clint Osorio, City Manager
Attachments
Agreement between City of Gardena and Scaife Protection Services.pdf
AGREEMENT BETWEEN
THE CITY OF GARDENA
AND
CARPE DIEM 2024 LLC.
This contract, hereinafter referred to as Agreement, is entered into by and between THE CITY OF GARDENA (“City”) and CARPE DIEM 2024, LLC, D.B.A. SCAIFE PROTECTION SERVICES (“Consultant”).
Based on the mutual promises and covenants contained herein, the Parties hereto agree as follows:
1. Recitals.
A. City is desirous of obtaining unarmed security services.
B. Consultant is qualified by virtue of experience, training, education and expertise to provide these services.
C. City has determined that the public interest, convenience and necessity require the execution of this Agreement.
2. Services.
A. The services to be performed by Consultant shall consist of the scope of services outlined in RFP No. 2025-02 “Unarmed Security Services”, and any associated addendum, incorporated herein by reference, unless otherwise instructed by City.
B. The Services shall be performed in accordance with the Project Schedule. Consultant shall not be liable for any failure or delay in furnishing proposed services resulting from fire, explosion, flood, storm, Act of God, governmental acts, orders or regulations, hostilities, civil disturbances, strikes, labor difficulties, difficulty in obtaining parts, supplies, or shipping facilities, inability to obtain or delays in obtaining suitable material or facilities required for performance, temporary unavailability of qualified personnel, failure by City to provide appropriate access to equipment or personnel, or other causes beyond Consultant’s reasonable control.
3. Additional Services. If City determines that additional services are required to be provided by Consultant in addition to the Services set forth above, City shall authorize Consultant to perform such additional services in writing (“Additional Services”). Such Additional Services shall be specifically described and approved by City in writing prior to the performance thereof. Consultant shall be compensated for such Additional Services in accordance with the amount agreed upon in writing by the Parties. No compensation shall be paid to Consultant for Additional Services which are not specifically approved by City inwriting.
4. Agreement Administrator. For purposes of this Agreement, City designates Rachel Yoo as the Agreement Administrator who shall monitor Consultant’s performance under this Agreement. All notices, invoices or other documents shall be addressed to the Agreement Administrator, as well as all substantive issues relating to this contract. City reserves the right to change this designation upon written notice toConsultant.
5. Consultant’s Proposal. This Agreement shall include and incorporate therein City’s RFP No. 2025-02 “Unarmed Security Services” and Consultant’s proposal in response incorporated herein by reference. In the event of any inconsistency between the terms of the proposal and this Agreement, this Agreementshall govern.
6. Timing of Performance. Time is of the essence with respect to Consultant’s performance of Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
the Services required by this Agreement. Consultant shall diligently and timely pursue and complete the performance of the Services required of it by this Agreement City, in its sole discretion, may extend the time for performance of any Service.
7. Compensation. Compensation for the Services shall be billed as set forth in Attachment A, attached hereto. The Compensation is inclusive of all costs that may be incurred by Consultant in performance of the Services, including but not limited to such items as travel, copies, delivery charges, phone charges, and facsimile charges.
8. Term of Agreement/Termination.
A. This Agreement shall be effective as of the date of execution by the City and shall remain in effect until all Services are completed or until terminated as provided for herein. The term of this Agreement is a base two-year agreement. By mutual agreement, City and Consultant may extend this Agreement for three, one-year option periods.
B. City may terminate this Agreement without cause by providing written notice to Consultant not less than three days prior to an effective termination date. City’s only obligation in the event of termination will be payment of fees and allowed expenses incurred up to and including the effective date oftermination.
C. Unless for cause, Consultant may not terminate this Agreement.
D. Upon receipt of a termination notice, Consultant shall: (1) promptly discontinue all Services, unless the notice directs otherwise; and (2) within ten (10) days, deliver to City all files, data, reports, estimates, summaries, and such other information and materials as may have been accumulated or prepared to date by Consultant in performing the Services under this Agreement, whether completed or in progress. Consultant shall provide these documents by both hard copy and in electronic format if available. In the event of termination for other than cause attributable to Consultant, Consultant shall be entitled to reasonable compensation for the services it performs up to the date of termination and shall be deemed released from liability for any work assigned but not completed as of the effective date oftermination.
9. Invoices and Payments.
A. Payment shall be made upon receipt and approval of invoices for Services rendered.
In order for payment to be made, Consultant’s invoice must include an itemization as to the services rendered, date(s) of service, direct and/or subcontract costs, and be submitted on an official letterhead or invoice with Consultant’s name, address, and telephone number referenced.
B. The Agreement Administrator shall review the invoices to determine whether services performed and documents submitted are consistent with this Agreement. Payment shall be made within forty-five (45) days following receipt of the invoice orthe Agreement Administratorshall provide Consultant with a written statement objecting to the charges and stating the reasonstherefore.
C. Payment by City under this Agreement shall not be deemed a waiver of defects, even if such defects were known to City at the time of payment.
10. Records/Audit.
A. Consultant shall be responsible for ensuring accuracy and propriety of all billings and shall maintain all supporting documentation for a minimum of three (3) years from the completion date of the Services under this agreement the following records:
1. All accounts and records, including personnel, property and financial, adequate Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
to identify and account for all costs pertaining to this Agreement and assure proper accounting for all funds.
2. Records which establish that Consultant and any subconsultant who renders Services under this Agreement are in full compliance with the requirements of this Agreement and all federal, state and local laws and regulations.
3. Any additionalrecords deemed necessary by City to assume verification of full compliance with this Agreement.
B. City shall have the right to audit Consultant’s invoices and all supporting documentation for purposes of compliance with this Agreement for a period of three years following the completion of Services under this Agreement.
C. Upon reasonable notice from City or any other governmental agency, Consultant shall cooperate fully with any audit of its billings conducted by, or of, City and shall permit accessto its books, records and accounts as may be necessary to conduct such audits.
11. Successors and Assignment. This Agreement covers professional services of a specific and unique nature. Except as otherwise provided herein, Consultant shall not assign or transfer its interest in this Agreement or subcontract any services to be performed without amending this Agreement. This Agreement shall be binding upon the heirs, executors, administrators, successors and assigns of the partieshereto.
12. Change in Name, Ownership or Control. Consultant shall notify the Agreement Administrator, in writing, of any change in name, ownership or control of Consultant’s firm or subconsultant. Change of ownership or control of Consultant’s firm may require an amendment to the Agreement.
13. Key Personnel. City has relied upon the professional training and ability of Consultant to perform the services hereunder as a material inducement to enter into this Agreement. Consultant shall provide properly skilled professional and technical personnel to perform all services under this Agreement. In the event that City, in its sole discretion, at any time during the Agreement, desires the removal of any person or persons assigned by Consultant to perform Services pursuant to this Agreement, Consultantshall remove any such person immediately upon receiving notice from City.
14. Use of Materials.
A. City shall make available to Consultant such materials from its files as may be required by Consultant to perform Services under this Agreement. Such materials shall remain the property of City while in Consultant’s possession. Upon termination of this Agreement and payment of outstanding invoices of Consultant, or completion of work under this Agreement, Consultant shall return to City any property of City in its possession and any calculations, notes, reports, electronic files, or other materials prepared by Consultant in the course of performance of this Agreement.
B. City may utilize any material prepared or work performed by Consultant pursuant to this Agreement, including computer software, in any manner, which City deems proper without additional compensation to Consultant. Consultant shall have no responsibility or liability for any revisions, changes, or corrections made by City, or any use or reuse pursuant to this paragraph unless Consultant accepts such responsibility in writing.
15. Confidentiality. Consultant acknowledges that some of the material and information that may come into its possession or knowledge in connection with this Agreement or its performance may consist of information that is exempt from disclosure to the public or other unauthorized persons under either state or federal statutes ("Confidential Information"). Confidential Information includes, Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
but is not limited to, names, addresses, Social Security numbers, e-mail addresses, telephone numbers, financial profiles, credit card information, driver's license numbers, medical data, law enforcement records, agency source code or object code, agency security data, or information identifiable to an individual that relates to any of these types of information. Consultant agrees to hold Confidential Information in strictest confidence and not to make use of Confidential Information for any purpose other than the performance of this Agreement, to release it only to authorized employees or Subconsultants requiring such information for the purposes of carrying out this Agreement, and not to release, divulge, publish, transfer, sell, disclose, or otherwise make the information known to any other party without City's express written consent or as provided by law. Consultant agrees to release such information or material only to employees or Sub-consultants who have signed a nondisclosure agreement, the terms of which have been previously approved by City. Consultant agrees to implement physical, electronic, and managerial safeguards to prevent unauthorized access to Confidential Information.
"Personal information" including, but not limited to, "Protected Health Information" (PHI) under Health Insurance Portability And Accountability Act (HIPAA), individuals' names, addresses, phone numbers, birth dates, and social security numbers collected, used, or acquired in connection with this Agreement shall be protected against unauthorized use, disclosure, modification or loss.
HIPAA establishes national minimum standards for the use and disclosure of certain health information.
The Consultant must comply with all HIPAA requirements and rules when determined applicable by the City. If City determines that (1) City is a "covered entity" under HIPAA, and that (2) Consultant will perform "business associate" services and activities covered under HIPAA, then at City's request, Consultant agrees to execute City's Agreement in compliance with HIPAA.
Consultant shall ensure its directors, officers, employees, Sub-consultants or agents use personal information solely for the purposes of accomplishing the services set forth herein. Consultant and its Sub-consultants agree not to release, divulge, publish, transfer, sell or otherwise make known to unauthorized persons personal information without the express written consent of the City or as otherwise required by law.
Any breach of this provision may result in termination of the Agreement and demand for return of all personal information. Moreover, Consultant will indemnify and hold the City harmless from and against all losses and damages resulting from any unauthorized or improper disclosure, dissemination or use of the information as a result, in whole or in part, of Consultant’s action or inaction.
16. Nonuse of Intellectual Property of Third Parties. Consultant shall not use, disclose or copy any intellectual property of any third parties in connection with work carried out under this Agreement, except for intellectual property for which Consultant has a license. Consultant shall indemnify and hold City harmless against all claims raised against City based upon allegations that Consultant has wrongfully used intellectual property of others in performing work for City, or that City has wrongfully used intellectual property developed by Consultant pursuant to this Agreement.
17. Ownership of Work Product. All documents or other information created, developed, or received by Consultant shall, for purposes of copyright law, be deemed worked made for hire for City by Consultant and shall be the sole property of City. Consultant shall provide City with copies of these items upon demand, and in any event, upon termination of this Agreement.
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18. Legal Requirements.
A. Consultant shall secure and maintain all licenses or permits required by law, including a City business license, and shall comply with all ordinances, laws, orders, rules, and regulations pertaining to the work.
B. Consultant warrants that it shall perform the services required by this Agreement in compliance with all applicable Federal and California employment laws, including, but not limited to, those laws related to minimum hours and wages; occupational health and safety; fair employment and employment practices; workers’ compensation; and all other Federal, State and local laws and ordinances applicable to the services required under this Agreements.
C. Consultant covenants that there shall be no discrimination based upon race, color, creed, religion, sex, marital status, age, handicap, national origin or ancestry, or any other category forbidden by law in performance of this Agreement.
19. Conflict of Interest and Reporting.
A. Consultant shall at all times avoid conflicts of interest or the appearance of a conflict of interest in the performance of this Agreement. If required, Consultant shall comply with the City’s Conflict of Interest reporting requirements. Consultant understands that pursuant to Gardena Municipal Code sections 2.24.020H and 2.24.025G, it is forbidden to make any contribution to a candidate or committee of a candidate for a municipal office of the City, or to an officeholder, until the completion of services to be performed under this Agreement.
B. Consultant and its representatives shall refrain from lobbying City of Gardena officials, employees and representatives for the duration of this Agreement.
20. Guarantee and Warranty. Consultant warrants to City that the material, analysis, data, programs and SERVICES to be delivered or rendered hereunder will be of the kind and quality designated and will be performed by qualified personnel. Without waiver of City’s other rights or remedies, City may require Consultant to re- perform any of said services, which were not performed in accordance with these standards. Consultant shall perform the remedial services at its sole expense.
21. Insurance.
A. Commencement of Work. Consultant shall not commence work under this Agreement until it has obtained City approved insurance. Before beginning work hereunder, during the entire period of this Agreement, for any extensions hereto, and for periods after the end of this Agreement as may be indicated below, Consultant must have and maintain in place all of the insurance coverage required in this Section. Consultant’s insurance shall comply with all items specified by this Agreement. Any subcontractors shall be subject to all of the requirements of this Section and Consultant shall be responsible to obtain evidence of insurance from each subcontractor and provide it to City before the subcontractor commences work. Alternatively, Consultant’s insurance may cover allsubcontractors.
B. Insurance Company Requirements. All insurance policies used to satisfy the requirements imposed hereunder shall be issued by insurers admitted to do business in the State of California. Insurers shall have a current Best’s rating of not less than A-: VII, unless otherwise approved by City.
C. Coverage, Limits and Policy Requirements. Consultant shall maintain the types of coverage and limits indicated below:
1. Commercial General Liability Insurance - a policy for occurrence coverage for Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
bodily injury, personal injury and property damage, with coverage at least as broad as Insurance Services Office Form CG 00 01, with no special limitations affecting City. The limit for all coverage under this policy shall be no less than one million dollars ($1,000,000.00) per occurrence.
2. General Auto Liability Insurance - a policy including all coverage provided by and to the extent afforded by Insurance Services Office form CA 0001, including hired and non-owned autos with no special limitations affecting City. The limit for bodily injury and property damage liability shall be no less than one million dollars ($1,000,000.00) per accident.
3. Worker’s Compensation and Employer’s Liability Insurance - a policy which meets all statutory benefit requirements of the Labor Code, or other applicable law, of the State of California. The minimum coverage limits for said insurance shall be no less than one million dollars per claim. The policy shall be issued by an insurance company which is admitted to do business in the State of California and shall contain a clause that the policy may not be canceled without thirty (30) days prior written notice, return receipt requested, is mailed to City.
4. Professional Errors & Omissions - a policy with minimum limits of one million dollars ($1,000,000.00) per claim and aggregate. This policy shall be issued by an insurance company which is admitted to do business in the State of California and shall contain a clause that the policy may not be canceled until thirty (30) days written notice, unless cancelled for non-payment, then ten (10) calendar days notice shall be given, is mailed to City.
5. Policy Requirements. The policies set forth above shall comply with the following, as evidenced by the policies or endorsements to the policies:
a. The City, its appointed and elected officers, employees, agents and volunteers shall be added as additional insured to the policy. b. The insurer shall agree to provide City with thirty (30) days prior written notice, of any cancellation, non-renewal or material change in coverage, unless cancelled for non-payment, then ten (10) calendar days notice shall be given. c. For any claims with respect to the Services covered by this Agreement, Consultant’sinsurance coverage shall be primary insurance asrespectsthe City, its elected and appointed officers, employees, agents and volunteers. Any insurance or self-insurance maintained by the City, its elected and appointed officers, employees, agents and volunteers shall be excess of Consultant’s insurance and shall not contribute with it.
D. Additional Requirements. The procuring of such required policies of insurance shall not be construed to limit Consultant’s liability hereunder or to fulfill the indemnification provisions and requirements of this Agreement. There shall be no recourse against City for payment of premiums or other amounts with respect thereto. City shall notify Consultant in writing of changes in the insurance requirements. If Consultant does not deposit copies of acceptable insurance policies or endorsements with City incorporating such changes within sixty (60) days of receipt of such notice, Consultant shall be deemed in default hereunder.
E. Deductibles. Any deductible or self-insured retention over $25,000 per occurrence must be declared to and approved by City. Any deductible exceeding an amount acceptable to City shall be subject to the following changes: either the insurer shall eliminate or reduce such deductibles or self-insured retentions with respect to City, its officers, employees, agents and volunteers (with additional premium, if any, to be paid by Consultant); or Consultant shall provide satisfactory financial guarantee for payment of losses and related investigations, claim administration and defense expenses.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
F. Verification of Compliance. Consultant shall furnish City with original policies or certificates and endorsements effecting coverage required by this Agreement. The endorsements are to be signed by a person authorized by the insurer to bind coverage on its behalf. All endorsements are to be received and approved by City before work commences. Not less than fifteen (15) days prior to the expiration date of any policy of insurance required by this Agreement, Consultant shall deliver to City a binder or certificate of insurance with respect to each renewal policy, bearing a notation evidencing payment of the premium therefore, or accompanied by other proof of payment satisfactory to City. Consultant shall provide full copies of any requested policies to City within three (3) days of any such request by City.
G. Termination for Lack of Required Coverage. If Consultant, for any reason, fails to have in place, at all times during the term of this Agreement, including any extension hereto, all required insurance and coverage, City may immediately obtain such coverage at Consultant’s expense and/or terminate thisAgreement.
22. Indemnity.
A. Consultant assumes all risk of injury to its employees, agents, and contractors, including loss or damage to property.
B. Consultant shall defend, indemnify, and hold harmless the City, including its officials, officers, employees, and agents from and against all claims, suits, or causes of action for injury to any person or damage to any property arising out of any intentional or negligent acts or errors or omissions to act by Consultant or its agents, officers, employees, subcontractors, or independent contractor, in the performance of its obligations pursuant to this Agreement. This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by Consultant.
This indemnity shall not apply if the claim arises out of the sole negligence or willful misconduct of City, its officers, agents, employees or volunteers.
C. No official, employee, agent or volunteer of City shall be personally liable for any default orliability under this Agreement.
23. Independent Contractor. Consultant agrees to furnish consulting services in the capacity of an independent contractor and neither Consultant nor any of its employees shall be considered to be an employee or agent of City.
24. PERS Eligibility Indemnification. In the event that Consultant or any employee, agent, or subcontractor of Consultant providing services under this Agreement claims or is determined by a court of competent jurisdiction or the California Public Employees Retirement System (PERS) to be eligible for enrollment in PERS as an employee of the City, Consultant shall indemnify, defend, and hold harmless City for the payment of any employee and/or employer contributions for PERS benefits on behalf of Consultant or its employees, agents, or subcontractors, as well as for the payment of any penalties and interest on such contributions, which would otherwise be the responsibility of City.
Notwithstanding any other agency, state or federal policy, rule, regulation, law or ordinance to the contrary, Consultant and any of its employees, agents, and subcontractors providing service under this Agreement shall not qualify for or become entitled to, and hereby agree to waive any claims to, any compensation, benefit, or any incident of employment by City, including but not limited to eligibility to enroll in PERS as an employee of City and entitlement to any contribution to be paid by City for employer contribution and/or employee contributions for PERS benefits.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
25. Notices. Any notice or communication given under this Agreement shall be effective when deposited, postage prepaid, with the United States Postal Service and addressed to the contracting parties. Name, address, telephone and facsimile numbers of the parties are asfollows:
City of Gardena – GTrans
Attn: Rachel Yoo
13999 S. Western Avenue
Gardena, California 90249
Email: [email protected]
Carpe Diem 2024, LLC.
Attn: Omar Scaife
4320 Marine Avenue #804
Lawndale, California 90260
[email protected]
Either party may change the information to which notice or communication is to be sent by providing advance written notice to the other party.
26. Severability. If any provision of this Agreement shall be held illegal, invalid, or unenforceable, in whole or in part, such provision shall be modified to the minimum extent necessary to make it legal, valid, and enforceable, and the legality, validity, and enforceability of the remaining provisions shall not be affectedthereby.
27. Jurisdiction and Venue. This Agreement shall be deemed a contract under the laws of the State of California and for all purposes shall be interpreted in accordance with such laws. Both parties hereby agree and consent to the exclusive jurisdiction of the courts of the State of California and that the venue of any action brought hereunder shall be Los Angeles County, California.
28. Waiver. No delay or failure by either Party to exercise or enforce at any time any right or provision of this Agreement shall be considered a waiver thereof or of such Party’s right thereafter to exercise or enforce each and every right and provision of this Agreement. To be valid a waiver shall be in writing but need not be supported by consideration. No single waiver shall constitute a continuing or subsequent waiver.
29. Electronic Signatures. The parties hereby acknowledge and agree that electronic records and electronic signatures, as well as facsimile signatures, used in connection with the execution of this Agreement and electronic signatures, facsimile signatures or signatures transmitted by electronic mail in so-called pdf format shall be legal and binding and shall have the same full force and effect as if a paper original of this Agreement had been delivered and had been signed using a handwritten signature. City and Consultant (i) agree that an electronic signature, whether digital or encrypted, of a party to this Agreement is intended to authenticate this writing and to have the same force and effect as a manual signature, (ii) intend to be bound by the signatures (whether original, faxed or electronic) on any document sent or delivered by facsimile or, electronic mail, or other electronic means, (iii) are aware that the other party will reply on such signatures, and (iv) hereby waive any defenses to the enforcement of the terms of this Agreement based on the foregoing forms of signature. If this Agreement has been executed by electronic signature, all parties executing this document are expressly consenting under the United States Federal Electronic Signatures in Global and National Commerce Act of 2000 ("E-SIGN") and California Uniform Electronic Transactions Act ("UETA")(Cal.
Civ. Code § 1633.1, et seq.), that a signature by fax, email or other electronic means shall constitute an Electronic Signature to an Electronic Record under both E-SIGN and UETA with respect to this specific transaction.
30. Joint Drafting. Each party acknowledges that it has had an adequate opportunity to review each and every provision in this Agreement and to submit the same to counsel and other consultants for Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
review and comment and that the parties jointly drafted this Agreement. No provision of this Agreement or any Assignment shall be construed more strictly against one party than the other party by reason that one or the other party proposed, drafted or modified such provision or any other existing or proposed provision.
31. Public Records Act Disclosure. Consultant has been advised and is aware that this Agreement and all reports, documents, information and data, including, but not limited to, computer tapes, discs or files furnished or prepared by Consultant, or any of its subcontractors, pursuant to this Agreement and provided to City may be subject to public disclosure as required by the California Public Records Act (California Government Code section 7920.000 et seq.). Exceptions to public disclosure may be those documents or information that qualify as trade secrets, as that term is defined in the California Government Code section 7924.510, and of which Consultant informs City of such trade secret. The City will endeavor to maintain as confidential all information obtained by it that is designated as a trade secret. The City shall not, in any way, be liable or responsible for the disclosure of any trade secret including, without limitation, those records so marked if disclosure is deemed to be required by law or by order of the Court.
32. Authority to Execute. The persons executing this Agreement on behalf of the parties warrant that they are duly authorized to execute this Agreement.
33. Attorney’s Fees. In the event that legal action is necessary to enforce the provisions of this Agreement, or to declare the rights of the parties hereunder, the parties agree that the prevailing party in the legal action shall be entitled to recover attorney’s fees and court costs from the opposing party.
34. Entire Agreement. This Agreement contains the entire understanding between City and Consultant. Any prior agreement, promises, negotiations or representations not expressly set forth herein are of no force or effect. Subsequent modifications to this Agreement shall be effective only if in writing and signed by both parties. This Agreement may be signed by the parties hereto in separate counterparts, including both counterparts that are executed on paper and counterparts that are in the form of electronic signatures. Electronic signatures include facsimile or email electronic signatures.
Each executed counterpart shall be deemed an original. All counterparts, taken together, constitute the executed Agreement. If any term, condition or covenant of this Agreement is held by a court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions of this Agreement shall be valid and binding.
(The Remainder of This Page is Intentionally Left Blank) (Signature Page Follows)
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
IN WITNESS WHEREOF, the parties have hereunto affixed their names as of the day and year written below.
CITY OF GARDENA
By ______________________ Date ____________________
Tasha Cerda
Mayor
ACCEPTED: CARPE DIEM 2024, LLC.
By ______________________ Date ____________________
Omar Scaife
Chief of Operations
APPROVED AS TO FORM:
________________________ Date ____________________
Carmen Vasquez
City Attorney
ATTEST:
________________________ Date ____________________
Mina Semenza
City Clerk
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 4/7/2026
4/7/2026
GTrans shall select one of two proposed shcedules for service coverage with a minimum of one security officer required on-site at any given time.
Schedule A: Up to 3,412 Hours = Annual Estimated Hours 2,912 + Optional Non-Guaranteed Hours Up to 500 Schedule B: Up to 4,504 Hours = Annual Estimated Hours 4,004 + Optional Non-Guaranteed Hours up to 500 Hourly Rate Number of
Hours
Total Annual
Cost Hourly Rate Number of Hours
Total Annual
Cost
Year 1
(Base Year 1) $23.49 3,412 $80,147.88 Year 1 (Base Year 1) $23.29 4,504 $104,898.16 Year 2
(Base Year 2) $23.49 3,412 $80,147.88 Year 2(Base Year 2) $23.29 4,504 $104,898.16 Year 3
(Option Year 1) $23.49 3,412 $80,147.88 Year 3(Option Year 1) $23.29 4,504 $104,898.16 Year 4
(Option Year 2) $23.49 3,412 $80,147.88 Year 4(Option Year 2) $23.29 4,504 $104,898.16 Year 5
(Option Year 3) $23.49 3,412 $80,147.88 Year 5
(Option Year 3) $23.29 4,504 $104,898.16
*proposed costs shall be in strict accordance with all conditions of the RFP including addenda *proposal shall be valid for 120 days from proposal due date DATE
The undersigned agrees that, if selected as the successful Proposing Company, with within ten (10) working days after notification of award by the Buyer, execute a Contract in accordance with the terms of this proposal.
Carpe Diem 2024, LLC (DBA: Scaife Protection Services)
4320 Marine Avenue # 804, Lawndale, CA 90260-0804
Omar H. Scaife
AUTHORIZED OFFICIAL PRINT NAME
ADDRESS
COMPANY NAME
AUTHORIZED OFFICIAL SIGNAURE
Chief of Operations
UNARMED SECURITY SERVICES
RFP No. 2025-02
ATTACHMENT B - COST PROPOSAL FORM
TITLE
9-Jan-26
In accordance with the Request for Proposal issued by the City of Gardena Transportation Department (hereinafter referred to as "Buyer"), the undersgiend Proposing Company hereby agrees to furnish all necessary labor, materials and incidentals required for the above stated contract as set forth in the Scope of Work and any addenda thereto, and to perform all work in the manner and time prescribed therein.
FIRM NAME: Carpe Diem 2024, LLC (DBA: Scaife Protection Services) Schedule A Schedule B
GRAND TOTAL GRAND TOTAL $524,490.80 $400,739.40
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Monday, March 23, 2026
Please allow the following to serve as this agency’s formal responses to the RFP 2025-02 Clarification Questions – Scaife Protection Services.
1. Scaife Protection Services has an extensive list of clientele in retail and private sector. Compared to others you currently serve, GTrans is a small public transit agency. How would Scaife provide training, personnel, and service that would meet GTrans' needs and requirements? Response: While all clientele, whether retail, private, or public, request very similar services across those spectrums, e.g.: professional security to greet customers, check/lock doors, inspect areas for safety concerns, keep those out of unauthorized areas, offer direction and guidance to guests, document incidents, make report of activities, interact with law enforcement, etc., Scaife Protection Services prides itself on being able to adapt and develop unique security protocols required each and every client up to and including public agencies.
Scaife Protection Services would carefully, methodically, and thoroughly review GTrans specific and unique needs, via the 11-page Scope of Work (Attachment A) and by personal contact with GTrans point of contact, to develop and train our guard to meet GTans needs and requirements.
2. Organization chart on page 5 mentions that there are subcontractors to Scaife Protection Services, but Required Form E "Designation of Subcontractors" states that there would be no subcontractors. GTrans would like to confirm if there is subcontractor involvement in this contract.
Response: Scaife Protection Services currently utilizes sub-contractor in various areas both in and out of the State of California in an effort to service our clients. In the interest of transparency, our organizational chart reflects this fact. However, Scaife Protection Services confirms that no sub-contractor will be utilizes to service GTrans.
3. Confirm that the following features mentioned in Scaife's proposal are already included in the hourly cost proposal:
- Access and Licenses to Guard Dashboard
- Issued phones and tablets used by the officers (GTrans will not provide them)
- Security vehicle(s)
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Response: Scaife Protection Services confirms: Access and License to Guard Dashboard; Issued phones and tables used by the officer, and security vehicle(s), are already included in the hourly cost proposal.
4. Proposal mentions that Chief of Operations, Omar Scaife, will be GTrans' Project Manager. Will Omar be the main point of contact and Account Manager throughout the life of the contract, or would it be Angel Castaneda? If it's another individual, provide his/her information.
Response: Omar Scaife, Chief of Operations for Scaife Protection Services, will be the GTrans Project Manager throughout the life of the contract.
5. Clarify Angel Castandena's role in this project, as he is introduced as Armed Security Officer Supervisor on page 5 of the proposal but later listed as the Operations Manager on pages 16 and 17.
Response: Officer Angel Castanada will within Scaife Protection Services assist Omar Scaife, Chief of Operations, with general watch commander duties and guard dashboard compliance and inspections. Officer Angel Castanada will have no direct roll with GTrans.
6. Confirm if GTrans may be able to review the resume/application of officers who will be hired to patrol GTrans' facility, and if so, when and how that information will be provided to GTrans.
Response: GTrans requires its Contractor/Consultant to abide by all by all laws, rules and regulations promulgated by the United States of America, the State of California, or any agencies or subdivisions thereof as referenced in the City of Garden Transportation Department RFP: Section I – General Information, SubSection M: Legal Compliance, page 8 of 34.
As such regulations like the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) mandate that employers protect employee data. In compliance of such regulations, and without the employees’ consent, Scaife Protection Services would be unable to share guards’ resume/application of guards who will be hired to patrol GTrans’ facilities.
As referenced in the “Proposed Agreement between the City of Gardena and [Consultant]” section 14: Key Personnel, page 3 of 10; Scaife Protection Services, as the consultant, shall provide properly skilled professional and technical personnel to perform all services under the proposed Agreement.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
7. Provide more information on training, such as whether classes are held virtually or in-person, if all training is provided by Scaife's own training personnel or outsourced, when re-training is required and provided, etc.
Response: Most preferred training is conducted in-person by both Scaife Protection senior management or other consultants, such as our in-house counsel, on various topics such as: Security Guard Liability, Sexual Harassment, Report Writing, etc.
Due to our wide span of clients, locations, and service hours; trainings are also made available virtually and via pre-recorded videos.
Such required trainings, whether general or specific, are then made available to the guard(s) using various aforementioned delivery methods. Routinely, our guard(s) required general employment training programs occur on no less than a 90-day cycle, with emergency issues being required sooner or on a more frequent basis.
Again, specialized client training requirements can be developed and delivered on the schedule required by client.
8. What are some specific security factors to consider when patrolling government facilities? Is that adjusted in the training materials for transit clients? If so, how?
Response: Some specific security factors to consider when patrolling government facilities are focusing on high-level threat detection, strict access control, and proactive surveillance to manage public access while protecting sensitive operations. Key factors include monitoring for suspicious activity (e.g., surveillance, abandoned items), verifying authorized access, and conducting randomized, unpredictable patrols of both perimeter and interior zones.
9. Proposal's Section "Minimum Requirements" (page 24) does not fully capture the list of qualifications in GTrans' Scope of Work. Confirm and provide full list of qualifications that will be used for GTrans' property. For example, GTrans' Scope of Work Section 5(b) states that security officers must have at least 2 years of experience with the firm, while the proposal requires 1 year of experience in security industry.
Response: Scaife Protection Services confirms it will adhere to Attachment - A (Scope of Work) - Section 5: Personnel Recruitment and Experience by providing guard in strict compliance with GTrans list of qualifications A-H. In addition to other sections outlined in Attachment - A (Scope of Work) referencing guard employment duties and required abilities.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
10.Will GTrans be able to see the qualifications of the officer(s) who will be providing security service, and if so, when and how will this information be available to GTrans?
Response: Scaife Protection Services provides this information via our guard dashboard system. Each assigned guards non-sensitive training and public licensing information is listed for clients’ reference. The information is made readily available immediately upon the guard(s) being assigned to the GTrans.
11.Confirm if Scaife will conform to GTrans' requirements listed in Scope of Work Section 7 "Background Checks/Pre-Employment Screening/Drug Screening", such as obtaining DMV K-4 printout and checking for any violations.
Response: Scaife Protection Services confirms it will conform to GTrans' requirements listed in Scope of Work Section 7 "Background Checks/PreEmployment Screening/Drug Screening", such as obtaining DMV K-4 printout and checking for any violations. Scaife Protection Services holds the ability to directly access CA DMV records and information via our Commercial Requestor Account #AF5632.
12.Provide details on drug testing policy after hiring, such as random test procedures, how often drug tests are conducted, etc.
Response: Per company policy:
Testing for Alcohol and/or Drugs:
Although California permits the use of medical and recreational marijuana under limited circumstances, Company does not permit its use at any Company or customer facility or by any Company employee while on the job. Company reserves the right to refuse to hire any job applicants and may terminate existing employees who test positive for alcohol (defined as an alcohol concentration equal to or greater than .04) and/or any illegal Schedule 1 drugs under federal law (including medicinal and recreational marijuana).
1. Pre-Employment Testing:
Depending on the nature of the job, offers of employment with Company may be conditioned on the applicant submitting to and successfully completing and passing a drug and alcohol test in accordance with the testing procedures described in this handbook policy.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
2. Reasonable Suspicion Testing:
In the event that a Company supervisor or manager determines: (a) that he or she has reasonable suspicion to conclude that an employee is in possession, control or is under the influence of alcohol, drugs, marijuana or drug paraphernalia on the job or on Company/customer premises; and (b) that this condition may negatively affect that employee's ability to perform his or her job or threaten the safety of that employee, other workers, or the public, then (c) alcohol and/or drug testing may be directed for that employee. Reasonable suspicion will be based on observable behavior and appearance of the subject employee, including his or her speech, motor skills, reaction time, orientation, and other factors.
3. Post-Incident Testing:
Employees involved in any work-related accident or incident concerning the violation of any safety or security procedures may be required to submit to drug and alcohol testing to the extent permitted under appliable law. This applies even if the incident did not result in injury to any person or any property damage.
4. Testing Required by Law:
Company may also be permitted to conduct drug/alcohol testing to comply with applicable laws or regulations based on specified professions, such as truck drivers, aviation personnel and other personnel in positions that are critical to public safety or the protection of life, property or national security or as part of voluntary employee health program.
13.What is Scaife's protocol or policy on replacing underperforming guards? Response: Scaife Protection Services, via our various shift and general Watch Commanders, monitors each and every guard while on duty via our guard dashboard system. As such, we’re able to see in real time: reporting details and guard location.
In the unlikely event anyone of our guards is underperforming, swift supervisor engagement occurs. If the act is happening in real time, the guard is immediately contacted and counseled. If the act is something that has already occurred, the guard is advised in writing of the steps to improve and placed on a heightened watch list. If the acts continue to occur, the guard is removed from the location and immediately replaced.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
14.Scaife mentions that staffing continuity will be supported by relief staff immediately, but it does not specify how fast it will be accomplished, whether coverage will be found before shift start time, how and when GTrans will be notified, etc. Provide further detail on the procedure and protocol of staffing and coverage.
Response: Staffing continuity will be supported by relief staff via trained supervisors and additional stand-by guards. Such personnel can be deployed within 1-2 hours of a need. Such staff are usually deployed and utilized for same day emergency call-off requests from guard(s) or if Gtrans should requests additional personnel for a specific need or emergency. For all other normal guard requests such as advanced time off, staffing would be accomplished by providing previously trained guards in compliance with Attachment - A (Scope of Work).
15.Proposal states that officers will be taking their breaks and meal breaks onsite. Are those officers expected to respond during their break times, making it a working break? Or will there be another officer coming on-site to provide patrol coverage during these break times? Provide clarity and more information on shift coverage.
Response: Yes, officers will be taking their breaks and meal breaks on-site and will be considered a working break. They will be expected to respond to Gtrans requests during such time. Scaife Protection Services will provide the legally require 1 hour premium pay per California Labor Code Section 226.7, which is industry standard for Security Guards.
16.Provide more information about field supervision and site visits. How far is their supervising radius? What is their standard response time to an incident? How many are assigned daily in GTrans' region, etc.
Response: Scaife Protection Services will designate one “shift” supervisor per shift at Gtrans. In addition, Scaife Protection Services has general “field” supervisors who are assigned to “check” on locations assigned to them. This is to ensure compliance with both BSIS (Bureau of Security & Investigative Services) and client requirements. Gtrans will be assigned to general field supervisors whose duties are to spot visit the location and check on all guards assigned to the location. These checks include but not limited to: uniforms inspections and replacement requests, licensing verification, and duties and responsibilities quizzes to ensure guards are familiar with client post orders, etc.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
17.What are key conditions that trigger an incident report? Provide detailed procedure from start to end.
Response: Incident reports are triggered by a variety of occurrences such as: Fire, Police, medical or other such emergencies, accidents, property damage, etc. Once discovered, the guard first immediately makes contact with 911 if situation warrants such contact.
Next, the guard contacts his direct supervisor who in turn contacts the field supervisor to advise of the situation and its occurrence. During this, the guard in question begins collecting data as required by the dashboard system. This includes photos or video evidence and other pertinent situation information such as times, details, dates, names, addresses, phone numbers, emails, license numbers, etc.
Once the field supervisor arrives a determination is made on whether immediate client contact is required or will later report submission suffice.
18.Provide more information on how Scaife measures performance and quality control.
Response: Performance is measured and quality control is achieved by constant review of guard adherence to post orders, completion of required reports, and findings of spot checks performed by field supervision. Both guards’ work performance and work products are inspected and reviewed. Any deficiencies are quickly ascertained and discussed with the guard for immediate improvement and/or replacement for prompt improvement failure.
19.How often will Scaife propose to meet with GTrans after transition, and what information will be presented during the meetings?
Response: Scaife Protection Services proposes to meet with GTrans weekly during the initial transition for the first 30-90 days. Thereafter, said meetings can move to biweekly for the next 6-9 months. After, this, monthly meetings would be encouraged. Information presented during these meetings would be internal guard performance reviews and evaluations, necessary suggestions obtained from guards referencing their shift findings, any safety concerns, and general location information from a safety and security point of view. During these meetings would also request updates on service performed thus far, including areas of improvement, if any.
20.Proposal states that officers will complete incident/emergency report at the end of shift. How much time is allotted for the officer to complete that report, especially if overtime is required for the officer to complete the report? Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Response: Company policy dictates that all reports are completed at the time of incident while information is fresh. On occasion, and especially if incident is either still on-going, guards take necessary notes to be able to properly and later complete their incident reports. Guards are mandated to completed said report prior to leaving the location and before ending their shift. They are afforded the time necessary to complete this task, as rushing creates an environment of errors. Scaife Protection Services NEVER bills clients for this internal requirement.
21.GTrans would like to see report samples of all deliverable reports listed in the proposal. Sensitive information should be redacted.
Response: Scaife Protection Services will provide samples of all deliverable reports listed in proposal with any sensitive information redacted.
22. It's mentioned that Scaife's Guard Dashboard System (GDS) allows photo and video documentation, but the Daily Worksheet report sample does not show any photos. Where are they uploaded to, and how can GTrans see them?
Response: Video and photos are uploaded to the guard dashboard system and is reviewable via a login provided to each respective client. Videos cannot be printed and non-sensitive photos can be shown as an example of the system capabilities.
23.There is a minor typo on the last line of the sample report. Please explain quality control and oversight on reports for accuracy and compliance.
Response: We couldn’t find the typo mentioned in this question, unless the typo mention was a missing apostrophe in the word “I’ll?” Reports are reviewed as mentioned by both field supervisor and watch commanders. Clarifications are requested for further documentation.
In an effort to keep the integrity of the system to its highest level, officer report(s), once submitted, are locked from future corrections or alterations. Guards are encouraged to review their reports prior to final submission. Once submitted, they are then reviewed by the watch commander who will then made his reports on any necessary corrections.
24.The sample "Officer's Daily Worksheet" is from the perspective of management (Omar Scaife). GTrans would like to see a sample of a report from the patrol officer's perspective.
Response: Scaife Protection Services will supply a sample report from a patrol officer’s perspective.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
25.Can GTrans message Scaife officers through Guard Dashboard System directly in case of an urgent or emergency cases? What is the communication protocol or procedure?
Response: Yes, GTrans will have the ability to communicate with their assigned guards directly through the guard dashboard system. For general updates, post related matters, urgent or emergency cases, GTrans can send a message to either one specific guard or the entire assigned list of guards at the push of a button. Said message is then made immediately available to each respective guard via notification on their dashboard.
26.Provide more information on Guard Dashboard and its features. How does the system alert if someone has not started their shift on time, not report an activity hourly, etc.? And how does Scaife alert GTrans? Response: The guard dashboard system communicates directly with office personnel (watch commander) and field supervisors if an assigned guard has not clocked in for duty at their assigned shift time. Once this occurs, a field supervisor is immediately dispatched to the location, while the guard in question is contacted and/or replacement guard is located.
This is all handled internally and usually dealt with quickly. We would develop a protocol in the event GTrans wants to be notified of these events. Usually, the guard on duty would remain on duty until relief has arrived and the issue resolves itself.
27.Does Scaife track incident reduction statistics and if so, provide more information.
Response: Scaife Protection Services measures the decrease in workplace injuries, illnesses, and safety incidents over a specific period, reflecting the effectiveness of an organization's safety programs.
This is done via utilization of OSHA’s Form 300 (Rev. 04/2004) Log of Work-Related Injuries and Illnesses. To date, and since 1997, Scaife Protection Services continues to reports 0 work place injuries, illnesses and safety incidents.
Other statistics, such as burglaries, thefts, vandalism, trespassing, etc., can be tracked on an as-needed basis.
This concludes our responses to the 27 questions listed in the the RFP 2025-02 Clarification Questions – Scaife Protection Services excel document.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Proposal for
UNARMED SECURITY SERVICES
RFP No. 2025-02
Date: January 9, 2026 – 3:00 PM
Prepared for
City of Gardena – Transportation Department
Prepared by
Scaife Protection Services
Contact Information
4320 Marine Avenue # 804
Lawndale, CA 90260-0804
(323) 786-8140
[email protected]
scaifeprotection.com
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Proposal to Provide Unarmed Security Services | RFP No. 2025-02 Table of Contents
1. Letter of Transmittal ...................................................................................................................................1
2. Executive Summary...................................................................................................................................2
3. Firm Profile...................................................................................................................................................3 a. Firm’s History and Experience .......................................................................................................3 b. Financial Stability, Capacity, and Resources ................................................................................6 c. Litigation and Claims Disclosure ...................................................................................................6
4. Firm Qualifications and References....................................................................................................6 a. Qualifications...................................................................................................................................6 b. Our Projects.....................................................................................................................................8 c. References.....................................................................................................................................13
5. Key Personnel............................................................................................................................................16 a. Organizational Chart .....................................................................................................................16 b. Key Personnel Qualifications and Experience............................................................................17 c. Resumes ........................................................................................................................................18
6. Work Plan....................................................................................................................................................18 a. Work Statement and Service Delivery Approach ........................................................................18 b. Understanding the Need...............................................................................................................19 c. Work Plan and Proposed Approach.............................................................................................20 d. Staffing Plan for Uninterrupted Security Services......................................................................23 e. Personnel Hiring Criteria ..............................................................................................................24 f. Recruitment Process .....................................................................................................................25 g. Background Check and Screening Process................................................................................27 h. Training..........................................................................................................................................29 i. Security Officers and Uniform Photographs ................................................................................30 j. Driving Record Policy ....................................................................................................................33
7. Reporting and Report Samples...........................................................................................................33 Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Proposal to Provide Unarmed Security Services | RFP No. 2025-02 a. Sample Reports .............................................................................................................................34
9. Required Forms.........................................................................................................................................35 Appendix..........................................................................................................................................................35 Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 RFP No. 2025-02 Page 22 of 34
UNARMED SECURITY SERVICES
FORM B
TRANSMITTAL LETTER FORM
City of Gardena GTrans
Dana Pynn, Assistant Director of Transportation
13999 S. Western Ave.
Gardena, CA 90249
1. Proposer acknowledges receipt of RFP 2025-02 and Addenda No. (s)
2. Proposer acknowledges its familiarity with requirements defined in Scope of Services.
3. This offer shall remain firm for days from the RFP close date. (minimum 120)
Company Name:
Address:
Telephone:
Print Name/Title:
E-mail:
Date Signed:
Signature:
1, 2
120
Carpe Diem 2024, LLC (DBA: Scaife Protection Services)
Lawndale, CA 90260-0804
4320 Marine Avenue # 804
(323) 786-8140
Omar H. Scaife / Chief of Operations
[email protected]
Januray 9, 2026
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 1 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02
1. Letter of Transmittal
January 9, 2026
Dana Pynn
Assistant Director of Transportation
Transportation Department
City of Gardena
13999 S. Western Avenue
Gardena, CA 90249
SUBJECT: PROPOSAL TO PROVIDE UNARMED SECURITY SERVICES | RFP No. 2025-02 On behalf of Carpe Diem 2024, LLC doing business as Scaife Protection Services, we are pleased to submit our Proposal in response to City of Gardena – Transportation Department (hereinafter referred to as " GTrans") RFP No. 2025-02 to provide Unarmed Security Services. With over 28 years of experience in security operations, our team is fully equipped to support GTrans needs across all the mentioned facilities and locations in the RFP.
Scaife Protection Services is a leading provider of professional security services with over 28 years of experience since 1997. Our company specializes in offering armed and unarmed security solutions customized to diverse environments, including government and private buildings/properties, commercial properties, event protection, personal protection, and escort services. Our focus on excellence, customer service, and safety has earned us the trust of clients across multiple industries.
Our team is composed of highly trained and dedicated security professionals, ensuring that every client receives top-tier protection and peace of mind. We are committed to responding swiftly and efficiently, offering immediate availability for security deployment. Our approach centers around understanding the specific needs of our clients and delivering services that surpass expectations. Our firm brings a strong mix of experience serving both private sector clients and government agencies, delivering reliable and professional security services in diverse operational environments.
This proposal, including all pricing and terms, shall remain valid for a period of not less than one hundred and twenty (120) days from the submittal deadline. We hereby confirm the receipt of addendum 1 and addendum 2.
I, Omar H. Scaife, Chief of Operations, am authorized to contractually obligate Scaife Protection Services, will serve as the Project Manager and primary contact for contract negotiations on behalf of the organization, and will also be the point of contact for any clarifications regarding this proposal.
Omar H. Scaife
Chief of Operations
4320 Marine Avenue # 804
Lawndale, CA 90260-0804
(323) 786-8140
[email protected]
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 2 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02
2. Executive Summary
Scaife Protection Services understands that the City of Gardena Transportation Department (GTrans) requires dependable, professional, and uninterrupted unarmed security services to support the safe and secure operation of its administrative and operations facilities. The City’s objectives include maintaining a visible security presence during evening and overnight hours, deterring unauthorized access and unsafe activity, protecting personnel and assets, and ensuring prompt, professional response to incidents and emergencies. The Scope of Work also emphasizes the importance of disciplined patrol practices, strict compliance with uniform and conduct standards, and accurate, timely reporting to support transparency and accountability.
Scaife Protection Services brings more than 28 years of proven experience delivering unarmed security services for municipal, public-sector, and operational facilities. The proposed approach is specifically designed to meet GTrans’ operational needs through consistent staffing, continuous coverage with a minimum of one officer on site at all times, and structured supervision. The firm’s staffing plan ensures reliable coverage under both service schedules, effective management of breaks, and rapid response to unforeseen absences or emergency situations. Officers assigned to this project are trained to work independently, maintain situational awareness in active and low-activity environments, and interact professionally with City staff, contractors, and visitors.
The proposal demonstrates a clear understanding of the skill levels required to successfully perform this work, including patrol execution, access monitoring, de-escalation, emergency response, and accurate documentation.
These skills are supported by a layered management structure consisting of a Project Manager, Operations Manager, Field Supervisor, Training and Compliance Manager, and Scheduling and Dispatch Coordinator. This structure provides continuous oversight, ensures compliance with licensing and training requirements, and allows for immediate corrective action when necessary. Supervisory inspections and performance monitoring are integral components of the service model, ensuring consistent quality throughout the contract term.
Reporting and documentation are central to GTrans’ oversight requirements, and Scaife Protection Services has incorporated a technology-enabled reporting system to support these objectives. Daily activity logs, incident reports, monthly summaries, and quarterly reports are generated electronically, reviewed by management, and submitted within required timeframes. Standardized report formats ensure consistency and ease of review, while the firm remains fully flexible to modify formats and reporting content to align with GTrans’ preferences and operational needs.
Through experienced leadership, trained personnel, disciplined procedures, and a commitment to responsiveness and accountability, Scaife Protection Services is fully prepared to deliver reliable, compliant, and professional unarmed security services. The firm is committed to supporting GTrans’ mission by maintaining a safe and secure environment and building a collaborative working relationship throughout the duration of the contract.
Primary Contact
Omar H. Scaife
Chief of Operations / Project Manager
4320 Marine Avenue, Suite 804, Lawndale, CA 90260
Phone: (323) 786-8140
Email: [email protected]
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 3 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02
3. Firm Profile
a. Firm’s History and Experience
Carpe Diem 2024, LLC doing business as Scaife Protection Services has been a trusted leader in the security industry since 1997. As a certified Small Business based in Lawndale, California, and registered with SAM under UEI: EULURTW6UY54, we serve from our headquarters at 4320 Marine Avenue, Suite 804, Lawndale, CA 90260-0804. While we maintain a single branch, our city-specific licenses enable us to meet the diverse security needs of various local communities with precision and compliance.
With over 28 years of experience, the company has built a solid reputation for providing professional, high-quality security solutions to a variety of sectors. We specialize in both armed and unarmed security services, offering a full range of solutions customized to meet the unique needs of each client. Our expertise spans areas such as crowd control, access
management, regular security patrols, and rapid response to emergencies. At Scaife Protection, we are committed to
delivering reliable and efficient protection, maintaining a strong security presence, and ensuring that our clients always receive unparalleled service. At the heart of Scaife Protection Services are our core values of integrity, reliability, and professionalism. We believe that fostering trust through transparent communication and dependable service is paramount to ensuring our clients feel secure in every aspect of their operations. Our team consists of highly trained security personnel, many of whom come from military or law enforcement backgrounds, bringing invaluable expertise and a calm demeanor to high-stress situations.
1. Firm’s General Information
Legal Name Carpe Diem 2024, LLC
DBA Scaife Protection Services
Address 4320 Marine Avenue # 804, Lawndale, CA 90260-0804 Authorized Signatory Omar H. Scaife
Title Chief of Operations
Phone Number (323) 786-8140
Email Address [email protected]
Scaife Protection Services is
authorized to conduct
Department of Justice (DOJ) and
Federal Bureau of Investigation
(FBI) level background checks on
all employees.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 4 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 Website https://www.scaifeprotection.com/
Year of Establishment 1997
Business Structure LLC
FEIN 90-2473420
Unique Entity ID EULURTW6UY54
Firm ownership Firm is 100% owned by our owner Omar H. Scaife and is not partially owned by any other business
2. Our Services
Our comprehensive range of security services is designed to address a variety of security needs. We offer:
▪ Security and Protection Services
▪ Watch Services
▪ Building Security
▪ Construction Security
▪ Event Security Services
▪ Office Security Guard
▪ Private Armed Security
▪ Unarmed Security Guards
▪ Warehouse Security Services
▪ Hospital Security Services
▪ Trucking Yard Security Services
▪ Employee Escort Services
In addition to armed and unarmed security options, we provide fire-watch services to protect against fire hazards, ensuring compliance with safety regulations and facilitating quick response in emergencies. We pride ourselves on our ability to create customized security solutions; our dedicated team conducts thorough assessments of each client's specific needs, vulnerabilities, and budget, allowing us to develop bespoke plans that effectively mitigate risks. Our company has continuously focused on innovation and operational efficiency, using modern security technologies to enhance surveillance, access control, and incident reporting. We also pride ourselves on our quick deployment capabilities, ensuring our clients’ security needs are met swiftly and effectively. By consistently delivering top-notch protection and safety measures, Scaife Protection Services remains a leading choice for security solutions across California. We serve a wide geographic area, encompassing Riverside Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 5 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 County, San Bernardino County, Orange County, Los Angeles County, Northern California, San Diego County, Ventura County, Fresno County, and beyond, ensuring our reach meets the demands of a variety of clients.
3. Organizational Chart
The organizational structure of Scaife Protection Services is designed to ensure clear command, operational efficiency, and comprehensive support across all contracts. For this specific project, Chief of Operations, Omar H. Scaife, will serve as the designated Project Manager, overseeing all aspects of performance, client communication, and contract compliance. Angel Castandena, Armed Security Officer Supervisor, will be directly involved in daily operations as the Field Supervisor, responsible for scheduling, inspections, and quality control.
While these two roles will provide direct leadership and engagement with the City’s contract, the entire organizational team, including the Patrol Division, Legal Department, Human Resource, IT Department, and support staff, will be indirectly involved. These departments provide critical backend services such as staffing, compliance, legal oversight, technical infrastructure, and operational support to ensure uninterrupted, highquality security services.
Figure 1: Organizational Chart
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 6 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 b. Financial Stability, Capacity, and Resources
Scaife Protection Services maintains a stable financial position and has the resources necessary to successfully perform the services required under this contract. The firm has demonstrated financial responsibility through consistent operations, sound fiscal management, and the ability to meet payroll, staffing, training, equipment, and insurance obligations without interruption. Scaife Protection Services is fully capable of supporting the contract for the full term and any renewal periods.
We hereby confirm that Scaife Protection Services maintains a valid Dun & Bradstreet account (D-U-N-S Number: 01-715-2286), through which GTrans can review relevant financial and credit information upon request.
All financial records of Scaife Protection Services are prepared and maintained by an independent third-party bookkeeper and are reviewed annually by a Certified Public Accountant, Fruci & Associates, PS (802 N.
Washington St., Spokane, WA 99201; www.fruci.com; Email: [email protected]). c. Litigation and Claims Disclosure
Scaife Protection Services has not been involved in any lawsuits, litigation, claims, or settlements within the past five (5) years arising from public projects or any other type of project. No claims or settlements have been paid by the firm or its insurers during this period. Accordingly, there is no pending or historical litigation to disclose in response to this requirement.
4. Firm Qualifications and References
a. Qualifications
Scaife Protection Services is a certified Small Business headquartered in Lawndale, California, well within the required proximity to the GTrans facility, enabling rapid response, effective supervision, and consistent contract oversight. Scaife Protection Services significantly exceeds the RFP’s minimum experience requirements and has built a strong reputation for reliability, professionalism, and performance across public-sector and high-risk environments.
The firm possesses extensive experience providing 24/7 unarmed security and vehicle patrol services for government and industrial facilities, including its current contract with the County of Orange at the Seven Oaks Dam facility. Scaife Protection Services is fully licensed by the California Bureau of Security and Investigative Services (BSIS) as a Private Patrol Operator (PPO License No. 12958), valid through August 31, 2026. The firm is authorized to conduct DOJ and FBI-level background checks and maintains CJIS Security and Privacy Training, ensuring all assigned personnel meet stringent public-sector security and compliance standards.
1. Differentiators
Scaife Protection Services differentiates itself through a technology-driven accountability model that transforms security operations into a transparent, verifiable service. The firm utilizes a proprietary, cloud-based Guard Dashboard System (GDS) that provides GPS-verified clock-ins, time-stamped patrol logs, and photo and video documentation of activities. GTrans will receive secure access to a client dashboard offering real-time visibility Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 7 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 into guard locations, patrol activity, and Daily Activity Reports, ensuring continuous oversight and immediate access to operational data.
Operational leadership is provided by Omar H. Scaife, Chief of Operations, who brings more than 27 years of security management experience and holds instructor-level certifications in First Aid, CPR, and AED. All officers complete a comprehensive training program exceeding BSIS requirements, with focused instruction on deescalation, public engagement, and coordinated emergency response. Many personnel possess prior law enforcement or military experience, enabling Scaife Protection Services to deliver a disciplined, performanceverified security program tailored to high-traffic public transit environments.
Technology-Driven Guard Monitoring System
Scaife Protection Services uses an advanced Guard Dashboard system to ensure that security and patrol services are documented and performed as specified. The Guard Dashboard allows us to provide real-time data on patrol activities, which is accessible to both our management team and clients. This system ensures that patrols are conducted at the correct intervals, for the required duration, and at the specified locations.
Key features of the Guard Dashboard include:
• Real-time Tracking: Each guard clocks in and out of their assignments, ensuring that their presence and location are verified through GPS. This guarantees that patrols are conducted at the assigned times and locations.
• Hourly Activity Logging: Guards are required to document their patrol activities on an hourly basis using the Daily Worksheet feature. This ensures detailed records of what was observed or any incidents that occurred during patrols.
• Media Uploads: Guards can upload photos or videos of any incidents, property damage, or other noteworthy occurrences, providing visual evidence to support their patrol logs.
Figure 2: Guard Dashboard Interface
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 8 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 • Post Orders and Notifications: Specific post orders are communicated through the system, ensuring that guards have up-to-date instructions on their patrol duties.
This system enables Scaife Protection Services to deliver comprehensive reports to the clients, including logs of patrol timings, duration, and the number of rounds completed. It ensures that the Client can verify that the required patrols were performed, and any incidents were properly documented. b. Our Projects
1. Experience Working with Public Agencies
a. Unarmed Security Guards – County of Orange (Seven Oaks Dam) Contact Person Mr. Leonel Estrada
Title Supervisor – Pump Stations/Dams/Diversions
Phone Number 714-955-0311 office
Email Address [email protected]
Address 32330 Santa Ana Canyon Rd Highland, CA 92346
Contract Duration 3 Years (Started in July 2025)
Cost $750,000.00
Project Description
Scaife Protection Services has recently been contracted by the County of Orange to provide unarmed security guard services at the Seven Oaks Dam facility in Highland, California. Under this agreement, we are responsible for performing comprehensive site security operations, including regular interior and exterior patrols, access control, visitor management, emergency response coordination, and incident reporting. Our guards are trained, licensed, and equipped with modern monitoring tools such as guard tour systems and will maintain detailed Daily Activity Reports (DARs) throughout their shifts. We are providing Unarmed Security Guard Services at Seven Oaks in Highland, California, 24hrs a day, 7 days a week, along with vehicle patrol services. This project demonstrates our ability to manage high-security, government-operated environments with professionalism and strict adherence to protocol, further strengthening our experience in delivering services to public sector clients.
2. Private Sector and Diverse Organizational Experience a. Temple Menorah
Contact Person Ilise Welter
Title Executive Director
Phone Number 310-316-8444
Email Address [email protected]
Project Description
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 9 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 Scaife Protection Services provided comprehensive armed and unarmed security personnel to safeguard the staff, teachers, and students at Temple Menorah in Redondo Beach, CA. Our team ensured a safe learning environment through regular patrols, monitoring of entry points, and coordination with school officials to address potential threats. By maintaining a visible security presence, Scaife Protection Services helped deter unauthorized access and responded promptly to incidents, ensuring the ongoing protection of the school community and creating a secure atmosphere conducive to education. b. United Pacific Oil
Contact Person Greg Murphy
Title Director, Loss Prevention and Retail Audit
Phone Number 562-233-5775
Email Address [email protected]
Project Description
Scaife Protection Services provided both armed and unarmed security personnel for United Pacific Oil to ensure the protection of staff and customers at fuel station facilities throughout California. Our security team implemented customized safety protocols, including 24/7 monitoring, routine patrols, and access control measures to deter theft, vandalism, and unauthorized activities. Scaife Protection worked closely with station management to ensure the highest standards of security, enhancing the safety of the facilities and providing peace of mind to employees and customers alike.
c. Dutch Bros., Inc.
Contact Person Jason Schmidt
Title Manager of Loss Prevention and Safety Compliance
Phone Number (541) 660-2461
Email Address [email protected]
Project Description
Scaife Protection Services provided unarmed security patrols and vehicle response services for Dutch Bros., Inc. to safeguard their retail facilities in the City of Bakersfield, CA. Our team focused on deterring vagrants and ensuring the protection of both staff and property through regular patrols, rapid response to incidents, and close monitoring of high-risk areas. By offering a visible security presence, Scaife Protection Services successfully minimized security threats and helped maintain a secure environment for employees and customers at these retail locations.
d. Rialto Bioenergy Facility
Contact Person Maribel Saffo
Title Facility Manager
Phone Number 951.751.6998
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 10 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 Email Address [email protected]
Project Description
Scaife Protection Services provided unarmed security services to the largest Organic Waste-to-Energy Facility in North America, ensuring comprehensive protection against trespassers and unauthorized access. Our highly trained security personnel implemented round-the-clock surveillance and proactive patrols to safeguard the facility's assets, employees, and operations. With a focus on preventing security breaches, our team played a vital role in maintaining a safe and secure environment, allowing the facility to operate efficiently and without disruption.
e. Piping Rock
Contact Person Vickie Sterling
Title Senior Store Manager
Phone Number 310.378.9490
Email Address [email protected]
Project Description
Scaife Protection Services has been providing unarmed security services at Piping Rock’s retail facility in Torrance, CA, with the primary responsibility of protecting the premises against theft. Our security team ensures a constant and visible presence at key access points and throughout the facility, deterring potential theft and unauthorized activities. Regular foot patrols are conducted both inside the facility and around its perimeter to maintain a secure environment. Our guards are also trained to observe and report any suspicious behavior, ensuring quick response to incidents and maintaining open communication with facility management. The security strategy is designed to minimize losses and provide a safe atmosphere for staff and customers.
3. Event Security and Protection Experience
a. The Center at Founders Village Senior and Community Center Contact Person Megan Nakaishi
Phone Number (714) 593-4446
Email Address [email protected]
Project Description
Scaife Protection Services provided comprehensive security for various holiday and special events hosted at The Center at Founders Village Senior & Community Center in Fountain Valley, California. These events drew crowds ranging from 50 to over 250 attendees, requiring strategic guard placement, logistical planning, and seamless communication between security personnel, event organizers, and municipal representatives. Our team conducted pre-event risk assessments to identify potential challenges and deployed security personnel strategically to safeguard entry and exit points, high-traffic areas, and event perimeters, ensuring a safe and secure environment for all participants. As the Center is managed by the City of Fountain Valley, this project Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 11 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 provided us with valuable experience working in a municipally managed environment, enhancing our familiarity with public-sector protocols and expectations.
4. Client Portfolio and Experience
The table below provides a list of our clients to whom we have delivered both armed and unarmed security services. This list demonstrates our extensive years of experience and showcases our expertise in providing security solutions across various industries and environments.
Clientele List
▪ Long Beach Yacht Club
▪ Celebrity Hall
▪ Marinita Development Co.
▪ Saddle Ranch
▪ Platinum Storage Group
▪ Arcadis
▪ Temple Menorah
▪ SWI Hoover, LLC.
▪ Performance Pipeline Technologies, Inc.
▪ Independent Trading Company
▪ Dutch Bros, LLC.
▪ Fortes Bros, Inc.
▪ United Pacific
▪ Malaga Bank
▪ Place Stores
▪ California Pawnbrokers Association
▪ Strouk Group, LLC.
▪ LGI Homes
▪ Hakata Ikkousha Ramen
▪ Universal Properties, LLC.
▪ Duppy Investments, LLC
▪ Crenshaw Church of Christ
▪ International Auto Logisitics, LLC.
▪ Gardena Valley Japanese Cultural Institute
▪ World Wind Productions
▪ Temco Logistics
▪ E.M. Tharp, Inc.
▪ JA Carpentry
▪ 2860 E. Pico Blvd, LLC
▪ Linscott, Law & Greenspan, Engineers
▪ Griffin Ace Hardware
▪ Logos Evangelical Seminary
▪ TLC Holdings, LLC
▪ 2022 In Malibu
▪ Rialto Bioenergy Facility
▪ Organic Ingredients, Inc.
▪ Head Start California
▪ Volupsa
▪ LKQ of Central California
▪ Piping Rock
▪ Amsec - American Security
▪ Handian Construction
▪ Lovers/TLA Office
▪ Mandarin Baptist Church of Los Angeles
▪ Shawcor
▪ Broadway National
▪ Cuyana
▪ Artists 4 Israel
▪ Choice Acquisitions
▪ The Center at Founders Village
▪ Innovative Housing Opportunities
▪ PneuDraulics, Inc
▪ HB Car Show
▪ Thrill One Sports & Entertainment
▪ Hummingbyrd Group
▪ Artistico School of Dance
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 12 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02
5. Recommendations
The following recommendations, posted by our valued clients on Yelp, highlight our exceptional reputation, extensive experience, and professional qualifications.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 13 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 c. References
Reference 01: County of Orange (Seven Oaks Dam)
Contact Person Mr. Leonel Estrada
Title Supervisor – Pump Stations/Dams/Diversions
Phone Number 714-955-0311 office
Email Address [email protected]
Address 32330 Santa Ana Canyon Rd Highland, CA 92346
Contract Number MA-080-25010497
Contract Duration 3 Years (Started in July 2025)
Cost $750,000.00
Number of Guards 5
Services Provided This contract is to provide Unarmed Security Guard Services at Seven Oaks in Highland, California, 24hrs a day, 7 days a week, along with vehicle patrol services.
Reference 01: Temple Menorah
Contact Person Ilise Welter
Title Executive Director
Phone Number 310-316-8444
Email Address [email protected]
Address 1101 Camino Real, Redondo Beach, CA 90277
Contract Number SPS-036
Contract Duration 11/24/2021 to Present
Cost $120,000.00 Annual Billing
Number of Guards 2
Services Provided Provided armed and unarmed security at Temple Menorah, ensuring safety through patrols, entry monitoring, and coordination with school officials. Our presence deterred threats and ensured a secure atmosphere.
Reference 02: United Pacific Oil
Contact Person Greg Murphy
Title Director, Loss Prevention and Retail Audit
Phone Number 562-233-5775
Email Address [email protected]
Address 4130 Cover Street Long Beach, CA 90808
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 14 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 Contract Number SPS-056
Contract Duration October 18, 2021 to Present
Cost $200,000.00 Annual Billing
Number of Guards Varies between 5-25 depending on client needs Services Provided Provided armed and unarmed security for United Pacific Oil’s fuel stations across California, implementing 24/7 monitoring, patrols, and access control to deter theft and vandalism.
Reference 03: Dutch Bros., Inc.
Contact Person Jason Schmidt
Title Manager of Loss Prevention and Safety Compliance
Phone Number (541) 660-2461
Email Address [email protected]
Address 3302 California Avenue Bakersfield, CA 93304
Contract Number SPS-050
Contract Duration February 23, 2022 to Present
Cost $240,000.00 Annual Billing
Number of Guards Unarmed Vehicle Patrol
Services Provided Provided unarmed patrols and vehicle response for Dutch Bros. in Bakersfield, CA, deterring vagrants and protecting staff and property.
Reference 04: Rialto Bioenergy Facility
Contact Person Maribel Saffo
Title Facility Manager
Phone Number 951.751.6998
Email Address [email protected]
Address 503 E. Santa Ana Ave Bloomington, CA 92316
Contract Number SPS-096
Contract Duration October 17, 2022 to Present
Cost $144,000.00 Annual Billing
Number of Guards 2
Services Provided Provided unarmed security for North America's largest Organic Waste-to-Energy Facility, preventing trespassers and unauthorized access.
Reference 05: Piping Rock
Contact Person Vickie Sterling
Title Senior Store Manager
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02 Phone Number 310.378.9490
Email Address [email protected]
Address 3804 Sepulveda Blvd, Torrance, CA 90505
Contract Number SPS-101
Contract Duration November 9, 2022 to Present
Cost $60,000.00 Annual Billing
Number of Guards 1
Services Provided Provided unarmed security at Piping Rock’s retail facility in Torrance, CA, focusing on theft prevention and maintaining a secure environment.
Reference 06: Groomrite
Contact Person Allan Caldwell
Title CEO
Phone Number 323-895-5040
Email Address [email protected]
Address 2318 W. Orangethorpe Ave Fullerton, CA 92833
Contract Number SPS-075
Contract Duration January 1, 2016 - present
Cost $201,480 annually
Number of Guards 5
Services Provided 24/7 unarmed security services for facility protection against vandalism, trespassers, and theft.
Reference 07: Walker & Associates
Contact Person Vida Walker
Title CEO
Phone Number 310-720-4831
Email Address [email protected]
Address 3715 Wymore Ave Compton, CA 90221
Contract Number SPS-028
Contract Duration December 1, 2015 – present
Cost $192,720 annually
Number of Guards 5
Services Provided 24/7 unarmed security services for facility protection against vandalism, trespassers, and theft.
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02
5. Key Personnel
Scaife Protection Services will staff this contract with a structured management team supported by dedicated supervisory and corporate support personnel to ensure continuous coverage, operational control, and full compliance with contract requirements. The project team is organized to provide clear lines of authority, rapid decision-making, and effective communication between on-site personnel and management. As illustrated in the attached organizational chart, the Project Manager is supported by an Operations Manager and Field Supervisor, with additional support from Training & Compliance, Scheduling and Dispatch, Human Resources, and Information Technology staff. This layered staffing approach ensures that daily operations, staffing continuity, training, reporting, and compliance functions are fully supported, allowing assigned unarmed security officers to focus on maintaining a safe and secure environment at the facility. a. Organizational Chart
Figure 3: Project Organization Chart
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02 b. Key Personnel Qualifications and Experience
1. Staffing Approach
Scaife Protection Services will staff this contract using a dedicated management and supervisory team supported by specialized operational staff to ensure uninterrupted coverage, consistent service quality, and full compliance with City requirements. Key personnel will provide layered oversight, with clear accountability from contract management through field supervision. The Project Manager maintains overall responsibility for contract performance and client coordination, while the Operations Manager oversees daily staffing, scheduling, and performance monitoring. The Field Supervisor provides direct on-site leadership and inspections, supported by dedicated Training & Compliance and Scheduling & Dispatch personnel who ensure officer readiness, coverage continuity, and regulatory compliance. This staffing approach ensures proactive management, rapid issue resolution, and reliable delivery of unarmed security services throughout the contract term.
2. Qualifications and Experience
Omar H. Scaife – Project Manager / Chief of Operations
Mr. Scaife will serve as the Project Manager and Contract Executive for this assignment, providing overall leadership, contract oversight, and executive accountability. With over 27 years of experience in the security industry, he is responsible for contract compliance, client coordination, operational governance, and performance management. Mr. Scaife oversees staffing strategies, policy implementation, and escalation response, and serves as the primary point of contact for City representatives on contractual and operational matters. He ensures that all services are delivered in accordance with contract requirements, applicable regulations, and Scaife Protection Services’ established standards.
Angel Castaneda – Operations Manager
Mr. Castaneda will be responsible for the day-to-day operational management of this contract. His duties include coordinating staffing plans, monitoring daily coverage, ensuring adherence to post orders, and addressing operational issues as they arise. He works closely with dispatch, field supervision, and training staff to maintain coverage continuity, resolve staffing gaps, and support incident response activities. Mr. Castaneda also reviews incident reports and Daily Activity Reports to ensure accuracy, completeness, and compliance with City reporting requirements.
Hector Fernandez – Field Supervisor
Mr. Fernandez will serve as the primary field-level supervisor for the project, providing direct oversight of assigned unarmed security officers. His responsibilities include conducting routine and unannounced site inspections, verifying patrol activity, enforcing post orders, and serving as the first point of escalation for on-site incidents or emergencies. He coordinates closely with the Operations Manager and Dispatch Coordinator to address coverage issues, implement corrective actions, and ensure consistent service delivery across all assigned shifts.
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02 John Lewis – Scheduling & Dispatch Coordinator
Mr. Lewis provides centralized scheduling and real-time dispatch support to ensure uninterrupted coverage under all assigned schedules. He is responsible for coordinating daily and weekly schedules, managing call-outs and relief coverage, and serving as the communications hub between field officers, supervisors, and operations management. His role is critical in preventing missed shifts, ensuring timely backfill coverage, and supporting incident escalation and response coordination.
Robert Greer – Training & Compliance Manager
Mr. Greer is responsible for all training, certification, and compliance functions supporting this contract. He oversees officer onboarding, BSIS compliance, background screening verification, and site-specific training. Mr.
Greer conducts audits of incident reports and Daily Activity Reports, implements refresher and corrective training as needed, and ensures that all assigned personnel remain qualified and compliant with regulatory and contract requirements throughout the contract term.
c. Resumes
Detailed Resumes have been attached with the proposal.
6. Work Plan
a. Work Statement and Service Delivery Approach
Scaife Protection Services will provide professional unarmed security services in full compliance with the Scope of Work and contract requirements. Services will be delivered through trained personnel, defined operational procedures, layered supervision, and disciplined documentation to ensure continuous coverage, effective incident response, and timely delivery of all required reports, checklists, and logbooks.
1. Staffing, Scheduling, and Coverage Continuity
Scaife Protection Services will assign qualified unarmed security officers to provide continuous coverage in accordance with the City’s selected schedule, ensuring that a minimum of one officer is on site at all times.
Staffing is coordinated through centralized scheduling and dispatch functions to prevent missed shifts and ensure prompt backfill coverage during breaks, absences, or emergencies. Operations management and field supervision monitor daily coverage, confirm attendance, and address staffing issues in real time to maintain uninterrupted security services throughout the contract term.
2. Patrol Operations and Facility Monitoring
Security officers will conduct routine and randomized patrols of all designated buildings, entrances, parking areas, perimeter gates, and operational zones to maintain a visible security presence and identify potential security or safety concerns. Patrols are performed in accordance with established post orders and include both interior and exterior inspections. Patrol activity is documented through logbooks and guard tour verification methods to confirm coverage, patrol frequency, and officer accountability.
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02
3. Incident Response and Emergency Support
Scaife Protection Services will respond promptly and professionally to incidents and emergencies in accordance with established escalation and emergency response procedures. Security officers are trained to manage medical emergencies, fire alarms, disturbances, suspicious activity, and other safety events by stabilizing the situation, notifying appropriate emergency responders, and supporting evacuations or access control as required. All incidents are documented accurately and reported in a timely manner to ensure transparency and effective coordination with City representatives and emergency services.
4. Supervision, Training, and Compliance Oversight
Operational oversight is maintained through a structured supervision and compliance program that includes field inspections, performance monitoring, and ongoing training. Field supervisors conduct routine and unannounced site visits to verify adherence to post orders, patrol requirements, and professional conduct standards. Training and compliance personnel ensure all assigned officers maintain required licensing, certifications, and sitespecific training, while report audits and corrective training are used to address any identified deficiencies and maintain consistent service quality.
5. Reporting, Documentation, and Contract Deliverables
Scaife Protection Services will provide all required deliverables in strict accordance with the Scope of Work, including daily activity logs, incident reports, monthly summary reports, and quarterly performance reports. Daily logs and incident reports are completed by officers and submitted electronically in English no later than the end of each shift. Monthly and quarterly reports summarize security activity, incidents, trends, and recommendations and are submitted within required timeframes. Additional reports requested by the City will be provided electronically within twenty-four (24) hours, ensuring full documentation, accountability, and contract compliance. b. Understanding the Need
Scaife Protection Services understands that the City requires reliable, professional unarmed security services to support the safe and secure operation of the GTrans administrative and operations facility. The facility includes multiple buildings, parking areas, access gates, and operational zones that require consistent monitoring during evening and overnight hours. The City’s objective is to maintain a secure environment for employees, contractors, and authorized visitors while deterring unauthorized access, identifying safety hazards, and responding promptly to incidents or emergencies. This project requires disciplined patrol practices, continuous coverage without interruption, and professional interaction with personnel in an active transportation and operations setting.
Scaife Protection Services further understands that successful performance under this contract depends on dependable staffing, effective supervision, and accurate, timely documentation. The City requires clear incident reporting, detailed logbooks, and regular summary reports to support accountability and transparency. In addition, the security provider must coordinate effectively with City staff and emergency responders, maintain compliance with all regulatory and contract requirements, and ensure that officers are properly trained, supervised, and prepared to respond to routine and non-routine situations. Scaife Protection Services recognizes the importance of these responsibilities and is committed to delivering consistent, compliant, and responsive security services throughout the contract term.
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02 c. Work Plan and Proposed Approach
1. Schedule 1 – Overnight Unarmed Security Coverage (8:00 PM – 4:00 AM) Scaife Protection Services will deliver reliable, professional unarmed security services under Schedule 1 through a structured overnight operations plan designed to protect personnel, facilities, and assets during non-business hours. This schedule focuses on deterrence, monitoring, and rapid response during periods of reduced staffing and limited public presence, when facilities are most vulnerable. Our approach emphasizes continuous coverage, disciplined patrol activity, proactive supervision, and accurate documentation to ensure full compliance with the Scope of Work and consistent service quality.
1. Staffing and Shift Coverage Approach
Under Schedule 1, Scaife Protection Services will assign one (1) dedicated unarmed security officer per shift to provide continuous coverage from 8:00 PM to 4:00 AM, seven (7) days per week. Staffing is managed through centralized scheduling and dispatch to ensure that all shifts are fully staffed and that relief coverage is immediately available if needed. Officers assigned to this schedule are specifically selected and trained for overnight operations, including working independently, maintaining situational awareness in low-activity environments, and responding to emergencies with minimal on-site support.
Staffing continuity is supported by on-call personnel and supervisory oversight to prevent missed shifts, address unexpected absences, and ensure the facility is never left unsecured.
2. Patrol Operations and Site Security Activities
During each Schedule 1 shift, the assigned security officer will conduct routine and randomized patrols of the entire facility, including all designated buildings, entrances, parking areas, perimeter fencing, and access gates.
Patrols are designed to maintain a visible security presence, deter unauthorized activity, and identify potential safety or security concerns before they escalate. Patrols will be conducted at regular intervals throughout the shift, with all critical areas checked no less than every two (2) hours. Both interior and exterior patrols will be performed in accordance with post orders. Patrol completion and coverage will be documented using logbooks and guard tour verification methods, including scan tags where applicable, to confirm accountability and patrol frequency.
3. Access Monitoring and Unauthorized Activity Prevention Although overnight activity is limited, security officers will actively monitor facility access points to prevent unauthorized entry and identify suspicious behavior. Officers will observe gates, doors, parking areas, and perimeter zones for signs of forced entry, loitering, trespassing, or unsafe conditions. Any unauthorized individuals or suspicious activity will be addressed in a professional and non-confrontational manner consistent with unarmed security protocols. Officers will immediately escalate concerns to supervision or law enforcement as required and document all observations and actions taken.
4. Incident Response and Emergency Procedures
Scaife Protection Services’ overnight officers are trained to respond effectively to incidents and emergencies that may occur during Schedule 1 hours. This includes medical emergencies, fire alarms, hazardous conditions, Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 21 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 suspicious packages, disturbances, or other security-related events. Upon identifying an incident, the officer will secure the area as appropriate, notify emergency responders or law enforcement, and follow established escalation procedures. The officer will remain on scene until relieved or directed otherwise and will provide accurate information to responding agencies and City representatives. All incidents will be documented in a formal incident report completed no later than the end of the shift.
5. CNG Station and Critical Area Awareness
During Schedule 1 hours, officers will maintain heightened awareness of critical operational areas, including fueling and equipment zones such as the CNG station. If a CNG system alarm or red-light condition is observed, the officer will immediately notify the designated supervisor or emergency contact and complete the required incident documentation. Officers understand that the CNG station is monitored by another contractor and will coordinate actions strictly in accordance with established procedures.
6. Break Coverage and Site Continuity
Scaife Protection Services will ensure that the facility remains secure during officer breaks. Break coverage is managed through structured scheduling, supervisory coordination, and operational controls to ensure no lapse in security coverage. The site will never be left unattended during the scheduled shift.
7. Supervision and Management Oversight
Overnight operations are supported by active supervisory and management oversight. Field Supervisors conduct routine and unannounced site visits to verify officer performance, patrol execution, and compliance with post orders. Operations management monitors attendance, incident activity, and reporting quality to ensure contract requirements are met consistently.
Any performance issues identified during Schedule 1 operations are addressed promptly through corrective guidance, retraining, or staffing adjustments as necessary.
8. Reporting, Logbooks, and Deliverables
During each Schedule 1 shift, the assigned officer will maintain a detailed logbook documenting patrol activity, observations, and actions taken. All incidents, hazards, or unusual occurrences will be documented in formal incident reports that are completed by the end of the shift and submitted electronically.
In addition to daily documentation, overnight activity is incorporated into monthly summary reports and quarterly performance reports, which analyze trends, identify risks, and provide recommendations for continuous improvement.
9. Quality Assurance and Continuous Improvement
Scaife Protection Services applies a proactive quality assurance process to Schedule 1 operations through report audits, patrol verification, supervisory inspections, and performance monitoring. This ensures that overnight security services remain consistent, compliant, and responsive to facility needs. Feedback from the City is incorporated into operational adjustments to continually enhance service delivery.
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02
2. Schedule 2 – Extended Evening and Overnight Unarmed Security Coverage (5:00 PM – 4:00 AM)
Under Schedule 2, Scaife Protection Services will deliver an enhanced unarmed security approach designed to support periods of higher operational activity followed by overnight security conditions. This schedule requires a flexible, transition-focused security posture that adapts from active evening operations to overnight monitoring.
Our approach emphasizes situational awareness, proactive engagement, access monitoring, and seamless transition into overnight patrol operations, supported by structured supervision and disciplined reporting.
1. Staffing Strategy and Transition Management
For Schedule 2, Scaife Protection Services will assign a dedicated unarmed security officer for continuous coverage from 5:00 PM to 4:00 AM, seven (7) days per week. This extended schedule overlaps with employee departures, contractor activity, and operational transitions, requiring officers with strong communication skills and heightened situational awareness. Staffing is coordinated through centralized scheduling and dispatch to ensure seamless shift coverage, timely relief during breaks, and immediate backfill if needed. Officers assigned to Schedule 2 are trained to manage dynamic environments and adapt security practices as activity levels change throughout the shift.
2. Evening Operations and Activity Monitoring
During the early portion of the Schedule 2 shift, security officers will focus on monitoring increased activity associated with employee departures, vehicle movement, and facility operations. Officers will observe access points, parking areas, and building exits to identify unusual behavior, unsafe conditions, or unauthorized activity.
This period emphasizes visibility, deterrence, and professional interaction to support a controlled transition from active operations to secured evening conditions.
Officers will document observations and address minor issues immediately while escalating concerns to supervision or City representatives as required.
3. Transition to Night Operations and Patrol Execution
As facility activity decreases, officers will shift focus to structured patrol operations consistent with overnight security requirements. Patrols will be conducted both inside and outside all designated buildings, gates, and perimeter areas. Patrol patterns are adjusted based on observed conditions, with increased attention to less visible or higher-risk areas as activity declines.
Patrol completion and coverage will be documented using logbooks and guard tour verification methods to ensure accountability and confirm patrol frequency throughout the night.
4. Incident Response, Access Control, and Critical Area Awareness Throughout the entire Schedule 2 shift, officers remain prepared to respond to incidents or emergencies, including medical situations, disturbances, or safety hazards. Officers will enforce access control by monitoring entry points, challenging unauthorized activity when appropriate, and coordinating with law enforcement or emergency responders as necessary.
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02 Special attention is given to critical operational areas, including fueling and equipment zones. Any observed alarms, hazards, or abnormal conditions are immediately reported to supervision and documented in accordance with established procedures.
5. Supervision, Reporting, and Quality Control
Schedule 2 operations are supported by active supervisory oversight and management monitoring to ensure service consistency across the extended shift. Field supervisors conduct inspections during both evening and overnight hours to verify officer performance, patrol execution, and adherence to post orders. All activities, observations, and incidents are documented in daily logs and formal incident reports, which are completed by the end of the shift and submitted electronically.
Operational data from Schedule 2 shifts is reviewed as part of monthly and quarterly reporting to identify trends, address risks, and support continuous improvement of security services. d. Staffing Plan for Uninterrupted Security Services
Scaife Protection Services will implement a structured staffing plan designed to ensure uninterrupted unarmed security coverage throughout the contract period, with a minimum of one (1) security officer on site at all times.
The staffing approach integrates advance scheduling, real-time dispatch coordination, supervisory oversight, and contingency staffing to maintain continuous service during normal operations, breaks, unforeseen absences, and emergency conditions.
1. Primary Staffing and Shift Coverage
For each approved service schedule, Scaife Protection Services will assign a dedicated unarmed security officer per shift who is trained and qualified to perform all required duties independently. All shifts are scheduled in advance and confirmed prior to the start of each shift. Attendance and coverage are verified through dispatch check-ins and supervisory monitoring to ensure the assigned officer is present and actively performing assigned duties.
2. Break Coverage and Coverage Continuity
To ensure continuous site security during officer breaks, Scaife Protection Services utilizes controlled break management procedures. Officers remain on site during breaks and maintain situational awareness of the facility.
Patrol activities are adjusted as needed to ensure the facility remains secure and monitored at all times. Dispatch and supervisory personnel remain available throughout the shift to provide immediate support if an incident occurs during a break period.
3. Relief Staffing and Unforeseen Absences
Scaife Protection Services maintains a pool of trained and qualified relief officers who are familiar with the facility, post orders, and reporting requirements. In the event of illness, emergency, or no-show, dispatch immediately activates coverage protocols to deploy a relief officer while supervisory staff provide interim oversight. This approach ensures that security services are not interrupted under any circumstances.
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02
4. Emergency Staffing and Escalation Support
During emergencies or incidents requiring additional support or extended coverage, Scaife Protection Services activates its emergency staffing procedures. Supervisory and management personnel are deployed as necessary to support the on-site officer, coordinate with emergency responders, and maintain security until normal operations resume. Operations management monitors all emergency situations to ensure continuity and compliance.
5. Management Oversight and Accountability
Staffing performance is continuously monitored through attendance verification, supervisory inspections, and post-shift reviews. Any staffing or performance issues are documented and addressed through corrective action and retraining as necessary. This layered oversight ensures accountability, consistency, and uninterrupted service delivery throughout the contract term.
Schedule Coverage Plan
The following table summarizes staffing coverage for both schedules identified in the Scope of Work:
Schedule Days per
Week
Coverage Hours Officers On
Site
Break Coverage
Schedule
1 7 Days 8:00 PM – 4:00
AM
Minimum 1
Officer
Officer remains on site; coverage
maintained
Schedule
2 7 Days 5:00 PM – 4:00
AM
Minimum 1
Officer
Officer remains on site; coverage
maintained
e. Personnel Hiring Criteria
Scaife Protection Services follows a strict and standardized recruitment and screening process to ensure that all personnel assigned to the client meet or exceed the qualifications, licensing, and training requirements defined by the State of California and this RFP. Our hiring criteria emphasize professionalism, reliability, and verified competency, ensuring that each officer deployed represents the highest standards of integrity and operational readiness.
1. Unarmed Security Guards
Unarmed security guards are the foundation of Scaife Protection Services’ daily operations. Personnel selected for unarmed assignments must demonstrate sound judgment, effective communication, and situational awareness suitable for public-sector environments such as transit facilities.
Minimum Requirements
• Possession of a valid BSIS Guard Registration Card (Guard Card) issued by the California Bureau of Security and Investigative Services.
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02 • Minimum one (1) year of verifiable experience in security, law enforcement support, or public safety. • Completion of state-mandated training (Power to Arrest and Security Awareness modules). • Background check and Department of Justice (DOJ) Live Scan clearance. • Certification in First Aid, CPR, and AED.
• Completion of internal orientation covering:
o Post orders and reporting procedures
o Customer service and conflict de-escalation
o Emergency response and evacuation protocols
o Patrol verification and incident documentation using the Guard Dashboard system (GPS-verified activity logs)
Guards must demonstrate punctuality, reliability, and the ability to maintain composure under pressure. Every candidate undergoes a site-specific orientation before assignment to ensure familiarity with the client operations and facility layout.
f. Recruitment Process
Scaife Protection Services is committed to employing highly qualified and professional security officers in compliance with all relevant state regulations. Our recruitment process is designed to thoroughly screen, evaluate, and train candidates to ensure they can meet the high standards expected of our security personnel. a. Job Announcement and Sourcing of Applicants
SPS actively seeks candidates through a variety of channels to reach a broad and diverse pool of applicants:
• State Employment Development Department (EDD): We collaborate with the California EDD to attract qualified individuals actively seeking employment.
• Colleges and Universities: Partnerships with private and public institutions allow us to reach recent graduates and students interested in security careers.
• Accredited Security Guard Training Facilities: We target candidates who have completed statemandated training programs and obtained necessary certifications. • Third-Party Job Vendors: We utilize platforms like Indeed, LinkedIn, and specialized recruitment agencies to expand our reach.
b. Application and Initial Screening
Candidates begin by submitting their applications through our online portal. Each application is reviewed by the HR team to ensure the candidate meets our basic qualifications:
• Usually, 18 years old for unarmed guards and 21 years old for armed guards. • A minimum educational qualification to ensure basic literacy and numeracy. • A license or certification issued by the state’s regulatory body (e.g., Bureau of Security and Investigative Services (BSIS) in California).
• A background check to ensure no felony convictions or serious misdemeanors that could impact the candidate’s ability to perform the job.
• Legal authorization to work in the United States (e.g., proof of citizenship or valid work visa).
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02 • Ability to stand or walk for extended periods, handle physical tasks, and pass a basic physical fitness test.
• Successful completion of a pre-employment drug screening. • Basic proficiency in English for writing reports, giving instructions, and communicating with public. • Familiarity with basic security principles, including access control, patrolling, and emergency response. • A clean driving record if the position requires the guard to operate a company or client vehicle. • Assessment of the candidate's mental and emotional stability to handle stressful situations.
Candidates who meet these requirements are invited for a preliminary interview to evaluate their communication skills, motivation, and understanding of the role.
c. Comprehensive Background Checks
After the preliminary interview, candidates undergo a thorough background check to ensure compliance with California regulations and company policies. The checks include:
• Employment Verification to confirm job history and obtain references. • Education Verification to validate the candidate’s educational qualifications. • Social Security Number (SSN) Trace and Address History to verify identity and residency records. • Sex Offender Registry Check to ensure compliance with California’s Megan’s Law. • Global Watchlist Check to screen for international sanctions and criminal activity. • National Criminal Database Check to search for criminal records across the United States. • County Criminal Records Check (Past 7 Years) to obtain detailed criminal history in regions where the candidate has lived or worked.
• Motor Vehicle Report (MVR) Check for positions involving driving responsibilities. d. Assessment and Evaluation
Candidates who clear the background checks undergo further assessments:
• Written Assessment: To evaluate knowledge of security protocols, situational awareness, and customer service.
• Physical Fitness Test (PFT): To assess the candidate’s ability to perform physical tasks related to the job, such as strength and agility exercises.
• Psychological Evaluation: Conducted by a licensed psychologist to ensure emotional stability and readiness for high-stress situations.
e. In-depth Interviews and Final Selection
Candidates proceed to a final in-depth interview with senior management. During this stage, the interview focuses on assessing previous experience, ethical decision-making, and role-specific problem-solving skills. A panel of department heads reviews each candidate’s performance in the assessments and interviews. Based on this comprehensive evaluation, the panel recommends candidates for final selection. f. Conditional Job Offer and Mandatory Training
Selected candidates receive a conditional job offer, contingent on successful completion of training programs.
The training includes:
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02 • BSIS Basic Security Training: Covers California security laws, use-of-force policies, professional conduct, and reporting procedures.
• Firearms Training (For Armed Guards): Includes safe weapon handling, marksmanship, and deescalation techniques. • First Aid and CPR Certification: Required for all officers to handle medical emergencies. • Site-Specific Training: Tailored training to familiarize officers with specific client protocols and emergency response plans.
g. Final Clearance and Onboarding
Candidates must pass a drug screening test before finalizing their employment. After clearance, new hires are issued uniforms and equipment. They are paired with an experienced mentor for on-the-job training during a 90- day probationary period.
g. Background Check and Screening Process
The background check and screening process is critical to ensuring the integrity, reliability, and professionalism of security guards. This detailed screening ensures that all hired individuals meet the company’s standards for trustworthiness and capability.
a. Identity Verification
To confirm the authenticity of the candidate’s identity:
• Social Security Number (SSN) Trace: A trace of the candidate’s SSN is performed to verify the SSN’s legitimacy, identify any alternate names or aliases used, and confirm address history. This helps crosscheck the individual’s identity and ensure consistency in background data. • Government-Issued ID Check: The candidate’s government-issued identification, such as a driver’s license or state ID, is verified for authenticity.
b. Criminal Background Check
A thorough criminal background check is conducted at multiple levels. Leveraging our DOJ/FBI-level screening capability, we ensure that all records are validated directly through authorized law enforcement and federal databases.
• DOJ/FBI Criminal History Reports: Through our DOJ/FBI authorization, we access national fingerprintbased background data, ensuring that no disqualifying offenses go undetected across all 50 states and U.S. territories.
• National Criminal Database Search: A nationwide search is conducted to identify any criminal records, including felony and misdemeanor convictions, from all U.S. states and jurisdictions. • County Criminal Records Check: A search for criminal records at the county level where the candidate has lived, worked, or attended school for the past seven years. This provides detailed records on potential convictions, court cases, and any pending legal matters. • Federal Criminal Records Check: A federal criminal records search checks for violations of federal laws and ensures that the candidate does not have federal-level criminal history.
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02 • Sex Offender Registry Check: A check against state and national sex offender registries to ensure compliance with federal and state regulations (e.g., California’s Megan’s Law). This confirms that the candidate does not pose a risk to vulnerable populations. • Terrorist and Global Watchlist Check: A search of international and domestic watchlists, including the Office of Foreign Assets Control (OFAC) and FBI’s Terrorist Screening Database. This check ensures that the candidate is not a security threat on any global level. c. Employment and Education Verification
Verifying the candidate’s work and education history is crucial to assessing their experience and qualifications:
• Employment History Verification: Previous and current employers are contacted to verify the candidate’s work history, job roles, performance, and reasons for leaving. This helps to identify any discrepancies in the resume and assess the candidate’s reliability and trustworthiness. • Professional References: Reference checks are conducted with supervisors or colleagues to gain insights into the candidate’s work ethic, attitude, and competence in previous roles. • Education Verification: The candidate’s educational credentials, including degrees, certifications, and relevant training, are verified with the issuing institutions. This is especially important for confirming the completion of security training programs required for licensing. d. Credit History Check (If Required)
For certain roles or positions that involve the handling of sensitive information or finances, a credit history check may be conducted. This provides insight into the candidate’s financial responsibility and can indicate whether the candidate might be vulnerable to undue influence or risk. e. Driving Record Check (If Applicable)
If the position involves driving duties (e.g., mobile patrols), a motor vehicle report (MVR) check is performed.
This involves:
• Driver’s License Validation: Verification of the candidate’s driver’s license for validity and status. • Driving History Review: Assessment of the candidate’s driving record, including citations, accidents, DUI offenses, and suspensions. This is critical for positions that involve operating company or client vehicles.
f. Drug Screening
All candidates undergo a comprehensive drug screening as part of the pre-employment process. This is done in accordance with company policy and state regulations to ensure a drug-free workplace. Common substances screened include marijuana, cocaine, opioids, and amphetamines. g. Psychological Evaluation
For positions that involve high-stress environments, a psychological evaluation may be conducted. • Mental and Emotional Stability: Evaluates the candidate’s ability to remain composed and perform under pressure.
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Proposal to Provide Unarmed Security Services | RFP No. 2025-02 • Decision-Making Skills: Measures the candidate’s judgment, ethical standards, and potential for reacting appropriately in critical situations.
h. Verification of Licenses and Certifications
Security roles often require state-specific licenses and certifications. The following verifications are performed:
• Guard Card Verification: For security guards in California, a Guard Card issued by the Bureau of Security and Investigative Services (BSIS) is required. Verification ensures that the candidate’s license is current and in good standing.
• Firearms Permit Verification (For Armed Guards): If the candidate is applying for an armed guard position, their firearms permit is verified for validity and any restrictions or conditions of the permit are reviewed.
• First Aid/CPR Certification Verification: For roles that require emergency medical response, the candidate’s First Aid and CPR certifications are confirmed. i. Compliance with State and Federal Regulations
Throughout the screening process, Scaife Protection Services adheres to all applicable state and federal regulations, including:
• Fair Credit Reporting Act (FCRA): Compliance with the FCRA when conducting background checks, ensuring the candidate’s rights are protected.
• Ban-the-Box Laws: Observance of “ban-the-box” legislation in jurisdictions where it applies, which limits inquiries about criminal history until after a conditional offer of employment is made. • Americans with Disabilities Act (ADA): Ensuring that psychological and physical evaluations are conducted in compliance with ADA requirements.
h. Training
Scaife Protection Services has developed a comprehensive training program in strict compliance with the Bureau of Security and Investigative Services (BSIS) requirements as outlined in Title 16, Division 7 of the California Code of Regulations, Article 9, § 643. Our training ensures that all security personnel meet or exceed the standards mandated by the state of California. Our training manual incorporates key elements from the Powers to Arrest and Appropriate Use of Force Training Manual by BSIS, revised in July 2023. The outline of the training program includes the following:
Pre-Assignment Training (BSIS 8-Hour Training)
▪ Understanding roles and responsibilities of security personnel ▪ Legal limitations on the power to arrest
▪ Observation and report writing skills
▪ Professional conduct and ethics in private security
32-Hour Security Guard Training Program
▪ 16 hours within 30 days of employment
▪ 16 hours within six months of employment
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 30 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 ▪ Training on topics such as public relations, communications, and patrol techniques ▪ Use of force principles, including de-escalation and duty to intercede ▪ Understanding and applying the law, including trespass, citizens' arrest, and report writing Annual Ongoing Training (8 hours)
▪ Continuous education on security officer skills, laws, and industry best practices ▪ Special focus on powers of arrest, conflict resolution, and handling emergency situations Specialized Training
▪ For specific assignments, our personnel receive customized training relevant to the environment in which they are deployed (e.g., crowd management, facility protection, or emergency medical response).
We ensure that all security officers complete these training programs, which meet or exceed the BSIS requirements. Copies of training completion certificates will be provided for all current employees, and additional documentation will be provided for new hires upon completion of their training after contract award. i. Security Officers and Uniform Photographs
1. Uniform Policy and Appearance Standard
Scaife Protection Services will ensure that all unarmed security officers assigned to this contract wear a clean, professional, company-issued uniform at all times while on duty. Uniforms will clearly identify officers as Scaife Protection Services personnel and present a professional, non-militarized appearance appropriate for a municipal transportation facility. Uniform standards are intended to promote visibility, authority, and public confidence while maintaining a respectful and approachable presence.
Unarmed officers will wear a Class B uniform consisting of a short-sleeve polo shirt (forest green or white) with visible company identification on the chest, sleeves, and back, professional duty trousers, a non-tactical duty belt, and black polishable duty shoes or boots suitable for extended patrols. Officers will display a companyissued identification badge at all times while on duty.
In strict compliance with the RFP, unarmed officers will not carry weapons of any kind, including firearms, batons, tasers, pepper spray, or other defensive devices. Officers will maintain a neat and professional appearance, including no visible tattoos, no beards (neatly groomed mustaches permitted), clean uniforms, and no unauthorized accessories or uniform modifications.
Supervisory personnel conduct routine inspections to verify uniform compliance, grooming standards, and overall professional appearance. Officers are required to report any damaged or worn uniform items and replace them promptly. Failure to comply with uniform and appearance standards may result in corrective action or removal from assignment to ensure continuous compliance with contract requirements.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 31 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 Scaife Protection Services has provided photographs of our security officer in the designated uniform. Our uniform is professional, identifiable, and functional, adhering to the standards.
Figure 4: Pictures of Guards in Uniform
Figure 6: Class B/Summer Uniform Shirt for
Unarmed Guards
Figure 6: Class B/Summer Uniform Shirt for
Armed Guards
5 Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 32 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02
2. Badge and Shoulder Patch/Insignia Photograph
Scaife Protection Services has included photograph of the security officer badge and Shoulder Patch/Insignia.
3. Security Vehicle Photograph
Scaife Protection Services has included photographs of the security vehicle.
Figure 7: Security Officer Badge and Patch/Insignia
Figure 8: Security Vehicles
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 33 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 j. Driving Record Policy
Scaife Protection Services maintains a strict driving record policy to ensure the safe operation of any companyauthorized or City-provided vehicles used in support of this contract. All personnel who may be required to operate a vehicle as part of their duties must possess a valid California driver’s license and meet company driving eligibility standards prior to assignment.
Driving records are reviewed during the pre-employment screening process and periodically thereafter to verify safe driving history and continued eligibility. Personnel with a history of serious traffic violations, reckless driving, driving under the influence, or repeated moving violations are not permitted to operate vehicles in connection with contract services. Any change in driving status must be reported immediately to management.
Supervisory oversight is maintained to ensure compliance with driving requirements, and any driving-related incidents are documented, reviewed, and addressed through corrective action or removal of driving privileges as appropriate. This policy ensures that all vehicle operations are conducted safely, responsibly, and in compliance with applicable laws and contract requirements.
7. Reporting and Report Samples
Scaife Protection Services will generate all required reports using its secure, cloud-based Guard Dashboard reporting system. This system allows assigned officers to document activities in real time, maintain hourly logs, upload supporting photos or videos, and submit reports electronically at the conclusion of each shift. Supervisory and management personnel review reports for accuracy, completeness, and compliance prior to submission to GTrans. The system provides time-stamped entries, location verification, and centralized access to records, ensuring transparency, accountability, and audit readiness.
In accordance with the Scope of Work, Scaife Protection Services will provide the following reports and deliverables:
• Daily Activity Reports / Logbooks: Hourly documentation of patrols, observations, and activities performed during each shift
• Incident Reports: Detailed written reports for any security incident, hazard, or unusual occurrence, completed no later than the end of the shift
• Monthly Summary Reports: Consolidated summaries of activities, incidents, trends, and observations, submitted during the first week of each month • Quarterly Reports: Performance summaries and trend analysis provided in advance of quarterly review meetings
• Additional Requested Reports: Any additional documentation requested by GTrans, provided electronically within twenty-four (24) hours
1. Report Format Consistency and Flexibility
Scaife Protection Services utilizes standardized report formats across daily, monthly, and quarterly reporting to ensure consistency, clarity, and ease of review. This standardized approach supports efficient tracking, Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 34 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02 comparison of data over time, and streamlined oversight by GTrans. All reports are prepared in clear, professional language and submitted electronically in English.
While standardized formats are used as a baseline, Scaife Protection Services remains fully flexible and responsive to GTrans preferences. Report formats, data fields, level of detail, and presentation can be modified at GTrans’ request to align with agency requirements, reporting preferences, or operational needs.
This flexibility ensures that all reporting fully supports GTrans’ oversight, documentation, and decision-making objectives.
a. Sample Reports
We have attached a sample documentation of daily worksheet report required of on-duty guards.
Figure 9: Officer's Daily Worksheet
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 35 | P a g e
Proposal to Provide Unarmed Security Services | RFP No. 2025-02
9. Required Forms
Required forms have been completed and attached with the proposal.
Appendix
Following items can be found in the Appendix Section of the Proposal. a. Required Forms
b. Resumes
d. Licenses and Certificates
e. Small Business (SB) Certificate
f. Badge and Shoulder Patch/Insignia Approval
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Proposal to Provide Unarmed Security Services | RFP No. 2025-02 Appendix
Section
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 RFP No. 2025-02 Page 21 of 34
UNARMED SECURITY SERVICES
FORM A
PROPOSAL SUBMISSION CHECKLIST
This checklist shall be completed and returned with your proposal. Failure to return this checklist and the required documents may be cause for considering the proposal non-responsive.
DESCRIPTION REQUIRED FORMS
REFERENCE LETTER
PROPOSER’S
INITIALS
1. Proposal Submission Checklist (This Form) FORM A
2. Transmittal Letter Form FORM B
3. Business Questionnaire FORM C
4. Addendum Acknowledgement FORM D
5. Designation of Subcontractors FORM E
6. Affidavit of Non-Collusion FORM F
7. Conflicts of Interest Statement FORM G
8 Proof of Non-Debarment or Suspension (SAM.gov) FORM H
9. Required Licenses and Permits FORM I
10. Cost Proposal Form (refer to instructions) ATTACHMENT B Company Name:
Name of Proposer initialing
document (print):
Email address of Company
Contact:
Signature:
Title:
Date:
Carpe Diem 2024, LLC (DBA: Scaife Protection Services)
Omar H. Scaife
[email protected]
Chief of Operations
Januray 9, 2026
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 RFP No. 2025-02 Page 23 of 34
UNARMED SECURITY SERVICES
FORM C
BUSINESS QUESTIONNAIRE
1. Name of Proposed Contractor ("Business”, herein): __________________________________________________ ___________________________________________________________________________________________ Doing Business As: ___________________________________________________________________________ Other business name, if applicable)
EIN#______________________________ NACIS Code______________________________
2.Business Mailing Address: _____________________________________________________________________ Street Address
_____________________________________________________________________ City State Zip Code
3. Business Telephone Number: ( ) _____________________ Fax Number: ( ) ________________________ E-mail address: _______________________________________________________
4. Business Type: Individual Corporation Partnership Joint Venture
5. Number of Years in Business: __________________________________________________________________
6. Annual Gross Revenue: (M represents Millions)
$1M or less $1M-$5M $5M-$10M $10M-$16M $16M or Over
7. Number of Employees:
Less than 50 50-100* 101-750 751-1,000 1,001 or over
8. Is Business Owned by Minority Ethnicity? Yes No
9. Ethnic Group: African American Hispanic American Native American Asian Pacific American Subcontinent Asian American Caucasian Other (Please Specify) _____________________________________
10. Female Owned Business? Male Owned Business?
11. Type of Work Performed: Construction Wholesale/Distributor Manufacturing Professional Service General/Technical Service Retail
12. Please provide a brief description of your materials and/or services:
13. Is the Business a subsidiary of another entity? Yes No
14. Has the Business, or any officer or partner thereof, failed to complete a contract? Yes No
15. Is any litigation pending against the Business? Yes No
16. Has the Business ever been declared a "not responsible" vendor by a public agency? Yes No
17. Has the Business been debarred, suspended, proposed for debarment, declared ineligible, voluntarily excluded or otherwise disqualified from bidding, proposing or contracting? Yes No Carpe Diem 2024, LLC
Scaife Protection Services
90-2473420 561612
4320 Marine Avenue # 804,
Lawndale CA 90260-0804
(323) 786-8140 N/A
[email protected]
Over 28 Years
Our company specializes in offering armed and unarmed security solutions customized to diverse personal protection, and escort services.
environments, including government and private buildings/properties, commercial properties, event protection, Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 RFP No. 2025-02 Page 24 of 34
UNARMED SECURITY SERVICES
FORM C Continued
BUSINESS QUESTIONNAIRE
18. Has the Business been a defaulter, as principal, surety or otherwise? Yes No
19. Has the government or other public entity requested or required enforcement of any of its rights under a surety agreement on the basis of a default or in lieu of declaring the Business in default? Yes No
20. Is the Business in arrears upon a contract or debt? Yes No
21. Are there any proceedings pending relating to the Business' responsibility, debarment, suspension, voluntary exclusion or qualification to receive a public contract? Yes No
22. Have liquidated damages or penalty provisions been assessed against the Business for failure to complete the work on time or for any other reason? Yes No
23. If a "yes" response is given under questions 15 through 22, please provide a detailed explanation including dates, references to contract information, contacts, etc. (attach additional pages as necessary). GTrans reserves the right to inquire further with respect thereto.
24. Name of principal financial institution for financial responsibility reference.
Name of Bank:
Address:
City and State:
Officer familiar with proposers account:
Federal Taxpayer I.D. number:
25. Please check all classifications that apply to your business:
DBE WBE MBE SBE SBRA LSAF
I, individually and on behalf of the business named above, do by my signature below certify that the information provided in this questionnaire is true and correct. I understand that if the information provided herein contains any false statements or any misrepresentations: 1) GTrans will have the grounds to terminate any or all contracts which GTrans has or may have with the business; 2) GTrans may disqualify the business named above from consideration for contracts and may remove the business from GTrans’ proposers list; or/and 3) GTrans may have grounds for initiating legal action under federal, state or local law.
Note: This questionnaire is also a certification form; the information requested will be used to determine small business status as per 13 CFR Part 121. Additionally, this information will allow GTrans to report the amount of subcontracting activity with all businesses that offer the commodities and services used by GTrans.
Printed Name: Title
Signature of Owner: Date:
(Owner, CEO, President, Majority Stockholder or Designated Representative) US Bank
12801 Hawthorne Blvd.
Hawthorne, CA 90250
Sean D. Banks
90-2473420
Omar H. Scaife Chief of Operations
Januray 9, 2026
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 RFP No. 2025-02 Page 25 of 34
UNARMED SECURITY SERVICES
FORM D
ADDENDUM ACKNOWLEDGEMENT
Proposer acknowledges receipt of the following addenda which are attached to the Proposal:
Addendum No. _____________ Date __________________
Addendum No. _____________ Date __________________
Addendum No. _____________ Date __________________
Failure to acknowledge the receipt of all addenda may cause the Proposal to be considered nonresponsive.
If Proposer is a corporation, state the legal name of the corporation and the name(s) of person(s) authorized to sign Proposals; if a partnership, state true name of firm and the names of all individual partners; if an individual, state name in full.
_______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ Date: ______________________, 20____
Company: __________________________
Signed: ____________________________
Name: _____________________________
Title: ______________________________
Telephone: __________________________
1 December 16, 2025
2 December 17, 2025
Januray 9 26
Omar H. Scaife
Chief of Operations
(323) 786-8140
Carpe Diem 2024, LLC (DBA: Scaife Protection Services)
Corporation: Carpe Diem 2024, LLC (DBA: Scaife Protection Services) Authorized Signature: Omar H. Scaife
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 RFP No. 2025-02 Page 26 of 34
UNARMED SECURITY SERVICES
FORM E
DESIGNATION OF SUBCONTRACTORS
Propose shall provide the names and business addresses of each subcontractor who will perform work under the contract.
Attach additional copies of this form if more space is needed.
If Contractor does not have any subcontractors, Contractor must notate “N/A” on the form.
Company Name and Address /
Contact Name and Phone No.
INCLUDE LICENSE NUMBERS
DBE
(Included in
CUCP List)
(Yes / No)
Small
Business
Enterprise
(Yes / No)
Description of
Work/Services
% of
Work
Estimated
Dollar
Amount
N/A N/A N/A N/A N/A N/A
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 RFP No. 2025-02 Page 27 of 34
UNARMED SECURITY SERVICES
FORM F
AFFIDAVIT OF NON-COLLUSION
Submit this form with the Price Proposal, failure to do so is grounds for disqualification.
I hereby swear (or affirm) under penalty of perjury that:
1. I am the Proposer (if the Proposer is an individual), a partner in the proposal (if the Proposer is a partnership), or an officer or employee of the proposing corporation and have authority to sign on its behalf (if the Proposer is a corporation);
2. The Proposer has independently produced the attached proposal(s) without collusion, agreement, understanding or planned common course of action, with any othersource, that would limit independent proposing competition;
3. The contents of the proposal(s) have not been communicated by the Proposer and or its employees and or agents to any person not an employee and or agent of the Proposer or its surety, on any bond furnished with the proposal, and will not be communicated to any such person prior to the official opening of the proposal, and
4. I have fully informed myself regarding the accuracy of the statements made in this affidavit.
Proposer’s Company Name
Legal Structure (corp./partner/proprietor)
Principal Office Address
City, ST, Zip
Phone Number
Fax Number
E-Mail
Federal Employer Identification Number
Title of Person Authorized to Sign
Print Name of Person Authorized to Sign
Authorized Signature and Date
Carpe Diem 2024, LLC (DBA: Scaife Protection Services)
Corp.
4320 Marine Avenue # 804
Lawndale, CA 90260-0804
(323) 786-8140
N/A
[email protected]
90-2473420
Chief of Operations
Omar H. Scaife
Januray 9, 2026
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 RFP No. 2025-02 Page 28 of 34
UNARMED SECURITY SERVICES
FORM G
CONFLICTS OF INTEREST STATEMENT
Proposers shall provide a list of all entities with which it has relationships that create, or would appear to create, a conflict of interest with the work that is contemplated by this project. The list should indicate the name of the entity, the relationship to the Proposer, and a discussion of the conflict.
Name of Entity:
Relationship to Proposer:
Conflict: _
Name of Entity:
Relationship to Proposer:
Conflict:
Name of Entity:
Relationship to Proposer:
Conflict:
OR
I, , hereby certify that
Authorized Official
has no known relationships that
Company
create or would appear to create a conflict of interest with the work that is contemplated by this project.
Executed this _ day of , 20
By
(Signature of Authorized Official)
Omar H. Scaife
Carpe Diem 2024, LLC (DBA: Scaife Protection Services)
9th Januray 26
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 RFP No. 2022-03 Page 29 of 30
OWNERS REPRESENTATIVE SERVICES
FORM H
PROOF OF NON-DEBARMENT OR SUSPENSION
(*THIS IS A SAMPLE ONLY)
WWW. SAM.GOV
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 RFP No. 2022-03 Page 30 of 30
OWNERS REPRESENTATIVE SERVICES
FORM I
REQUIRED LICENSES AND PERMITS
Contractors shall attach copies of all required licenses and permits to fully comply and execute all duties in Attachment A, “Scope of Work.”
Copies shall clearly display license/permit numbers.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 An official website of the United States government Here’s how you know Home Search Data Bank Data Services Help
Exclusions
Entity Registration
Active Exclusions
Responsibility / Qualification
Exclusions
Active Registration
Expiration Date
CARPE DIEM 2024, LLC
Entity Information
Unique Entity ID
EULURTW6UY54
CAGE/NCAGE
09S49
Oct 16, 2026
Physical Address
1034 Pyramid ST
San Diego, California
92114-1850, United States
Mailing Address
PO Box 804
Lawndale, California
90260-0804, United States
Purpose of Registration
All Awards
Version
Current Record
1/9/26, 7:53 PM SAM.gov
https://sam.gov/entities/view/EULURTW6UY54/exclusionInfo?status=Active&emrKeyValue=23668275~1760649049299610 1/3 Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
WARNING
EXCLUSIONS
Active Exclusions
There are no active exclusion records associated to this entity by its Unique Entity ID.
There may be instances when an individual or firm has the same or similar name as your search criteria, but is actually a different party.
Therefore, it is important that you verify a potential match with the excluding agency identified in the exclusion's details. To confirm or obtain additional information, contact the federal agency that took the action against the listed party. Agency points of contact, including name and telephone number, may be found by navigating to the Agency Exclusion POCs page within Help.
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This is a U.S. General Services Administration Federal Government computer system that is "FOR OFFICIAL USE ONLY." This system is subject to monitoring. Individuals found performing unauthorized activities are subject to disciplinary action including criminal prosecution. 1/9/26, 7:53 PM SAM.gov
https://sam.gov/entities/view/EULURTW6UY54/exclusionInfo?status=Active&emrKeyValue=23668275~1760649049299610 2/3 Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Certificate of Completion
Omar Scaife
has completed the requirements for
First Aid/CPR/AED Instructor
conducted by
American Red Cross
Date Completed: 08/21/2024
Valid Period: 2 Years
Certificate ID: 1T940QE
Scan code or visit:
https://www.redcross.org/take-a-class/qrcode?certnumber=1 T940QE
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 This is to certify that
Criminal Justice Information Services
Security and Privacy Training
has successfully completed the
Certification Date Expiration Date
06/13/2025 06/13/2026
OMAR SCAIFE
Security and Privacy: General Role
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Rob Bonta
Attorney General
Bureau of Criminal Information & Analysis
Non-Criminal Justice Access Oversight Section
P.O. Box 160207
Sacramento, CA 95816-0207
Fax: (916) 227-4815
Email Address: [email protected]
June 13, 2025
Scaife Protection Service
Attn: Omar Scaife
P.O. Box 804
Lawndale, CA 90260
RE: Notification of Approval for FBI Level of Service
Dear Omar Scaife:
This correspondence is to notify you that, pursuant to California Penal Code section 11105, your application to receive federal criminal offender record information (CORI) has been approved by the Federal Bureau of Investigation (FBI).
Your agency is mandated to receive federal-level CORI for the following applicant type(s):
• Security Guard (91005)
• Employee (92010)
Authorized agencies are required to provide written notification to the applicants that will be fingerprinted that their fingerprints will be used for an FBI criminal history background check. The officials making the determination of suitability for licensing or employment shall provide the applicants the opportunity to complete, or challenge the accuracy of, their FBI identification record. Officials must also advise the applicants that procedures for challenging or updating an FBI identification record are located in Title 28, C.F.R., §16.34.
Title 28, C.F.R., §16.34 states: “If, after reviewing his/her identification record, the applicant believes that it is incorrect or incomplete in any respect and wishes to change, correct, or update the alleged deficiency, he/she should contact the agency which contributed the questioned information. The applicant may also direct his/her challenge to the FBI. The FBI will then forward the challenge to the agency which submitted the data requesting that agency to verify or correct the challenged entry. Upon receipt of an official communication directly from the agency which contributed the original information, the FBI will make any changes necessary in accordance with the information supplied by that agency.” Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 June 13, 2025
Officials making such determinations of suitability for licensing or employment should not deny the license or employment based on information in the record until the applicant has been afforded a reasonable time to correct or complete the record, or has declined to do so.
In the interim, if you have any further questions, please address your correspondence to the Non-Criminal Justice Access Oversight Section at the address or email address provided above.
Sincerely,
KELLY BRANNIGAN, Program Manager
Authorization & Certification Program
Bureau of Criminal Information & Analysis
For ROB BONTA
Attorney General
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Version January 2023
BUSINESS, CONSUMER SERVICES AND HOUSING AGENCY • GAVIN NEWSOM, GOVERNOR June 28, 2024 PPO: 12958
Sent via email [email protected]
OMAR HANLAN SCAIFE
SCAIFE PROTECTION SERVICES
PO BOX 804
LAWNDALE, CA 90260
RE: Request for Badge, Patch, and/or Cap Insignia Approval Dear Licensee:
The Bureau has reviewed the designs submitted for your company and has determined that it meet the requirements specified in Business and Professions Code (BPC) Sections 7582.26, 7582.27 and 7582.28. Your designs have been approved and are now ready for use.
Please be advised that ANY changes made to the Bureau-approved badge, patch, and/or cap insignia nullifies the Bureau’s approval. Further, any new badge and/or patch design developed for your company must be approved by the Bureau prior to use. The use of a badge, patch, or cap insignia that has not been approved by the Bureau is a violation of the Private Security Services Act and can result in disciplinary action being taken against your private patrol operator license pursuant to Section 7582.26(f), 7587.6 & 7587.1 (b).
You should be aware that badge and patch designs, vehicle modifications, and uniform color and designs used by private patrol operators may require approval by local law enforcement agencies pursuant to Section 7583.38. We suggest that you contact your local law enforcement agencies to ascertain their requirements.
If you have any questions, you may contact the Licensing Unit at (800) 952-5210.
Sincerely,
Sheila Keechel
Licensing Manager
DEPARTMENT OF CONSUMER AFFAIRS
BUREAU OF SECURITY AND INVESTIGATIVE SERVICES
2420 Del Paso Road, Suite 270, Sacramento, CA 95834
P (916) 322-4000 | P (800) 952-5210 | F (916) 575-7290 | www.bsis.ca.gov Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Supplier Profile https://caleprocure.ca.gov/pages/SupplierProfile/supplier-profile-print.html 1 of 1 9/20/2024, 8:12 PM
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
OMAR H. SCAIFE PROFESSIONAL EXPERIENCE
CHIEF OF OPERATIONS
SCAIFE PROTECTION SERVICES
CONTACT INFORMATION
323 – 786 – 8140
[email protected]
P.O. Box 804 Lawndale, CA 90260-0804
KEY QUALIFICATIONS
Omar Scaife is a seasoned security professional
with over 27 years of experience in the security
industry. As Chief of Operations for Scaife
Protection Services since 1997, he has extensive
expertise in managing operations, training
security personnel, and ensuring compliance in
the security industry. He brings a strong
background in leadership, project management,
and strategic oversight, developed over decades
of hands-on involvement in the field. His
knowledge spans multiple facets of security
services, making him a versatile and reliable
leader in the industry.
EDUCATION
• Northwestern California University School of
Law
o Currently pursuing Law Education
• California State University, Los Angeles
o Bachelor of Science in Business
Administration: Information Systems
o Graduated: September 6, 2014
SCAIFE PROTECTION SERVICES
Chief of Operations
August 14, 1997 – Present
▪ Oversee day-to-day security operations, ensuring seamless management of staff and resources.
▪ Develop and implement strategic security protocols and procedures for client sites to maintain high levels of safety and compliance. ▪ Lead recruitment, training, and supervision of security personnel, ensuring adherence to company and legal standards.
▪ Manage client relationships, addressing security concerns and tailoring services to meet unique requirements.
▪ Coordinate with law enforcement and emergency services to ensure an integrated approach to safety and incident management. ▪ Conduct risk assessments and security audits to identify vulnerabilities and recommend improvements.
▪ Oversee budgeting, accounting, and financial reporting for the company to maintain fiscal responsibility.
▪ Ensure full compliance with industry regulations, including local and federal laws, through continuous monitoring and policy updates. ▪ Provide training in specialized areas, such as firearm handling, taser, baton, and pepper spray, ensuring staff are certified and compliant. ▪ Manage contract negotiations and ensure client agreements align with business objectives and industry best practices.
▪ Lead crisis management and emergency response efforts during critical situations, ensuring swift and efficient resolution.
PLATT SECURITY, INC. – LONG BEACH, CA
Housing Enforcement Specialist
1996 – 1997
▪ Assisted local law enforcement agencies in enforcing rules and regulations within low-income housing establishments, ensuring compliance and safety for residents.
INTER-CON SECURITY SYSTEMS, INC. – ALHAMBRA, CA
Security Supervisor
1995 – 1996
▪ Supervised a team of 15-20 officers, managing various state contracts and ensuring employees were fully familiar with company policies and contract requirements.
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270
Cont.
• Los Angeles Trade – Technical College
o Associate of Science in Business
Administration: Computer Information
Systems – Cum Laude
o Graduated: June 2011
Achieved Dean’s Honors and Presidential Honors
for three consecutive terms
FOX HILLS MALL SECURITY – CULVER CITY, CA
Security Coordinator
1994 – 1995
▪ Assisted Security Administrators in deploying officers to designated areas to enhance patron and merchant safety, and implemented promotional examinations for supervisors to ensure leadership readiness.
TANDY CORPORATION – FORT WORTH, TX
Assistant Security Operation Manager
1993 – 1994
▪ Assisted in internal investigations related to employee theft and implemented security programs to deter theft by both employees and customers, significantly reducing store losses.
SKILLS
▪ Security Operations Management
▪ Client Relationship Management
▪ Compliance & Regulatory Expertise
▪ Team Leadership
▪ Risk Assessment
▪ Contract Management
▪ Security Technology Proficiency
▪ Training and Certification
LICENSES
▪ Private Patrol Operator – License # PPO12958
▪ Firearms License – License # FQ2617892
▪ American Red Cross - Certificate ID # 1T940QE
▪ Baton, Taser, Pepper Spray Licensing
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Angel Castaneda
Operations Manager
Scaife Protection Services | California
PROFESSIONAL PROFILE
Operations-focused security professional supporting contract execution, personnel coordination, and service quality for unarmed security guard services throughout California. Currently serving in an operations management capacity, overseeing day-to-day deployment, performance monitoring, and procedural compliance for assigned accounts. Combines hands-on field experience with operational oversight to ensure consistent coverage, adherence to post orders, and responsive service delivery.
PROFESSIONAL EXPERIENCE
Operations Manager – Scaife Protection Services
Supports overall contract operations by coordinating staffing plans, monitoring daily coverage, and ensuring security personnel comply with post orders, company policies, and client requirements. Works closely with dispatch, field supervision, and training staff to address coverage gaps, performance issues, and operational risks. Reviews incident reports and Daily Activity Reports to ensure documentation accuracy and procedural compliance.
Security Officer
Performed access control, patrol services, and incident response at commercial and industrial sites. Identified safety concerns, reported property damage, and addressed unauthorized activity in accordance with post orders and supervisory guidance.
Operations & Production Support Roles
Developed strong organizational, safety, and task-prioritization skills through prior roles requiring equipment operation, material handling, and customer service in fast-paced environments.
EDUCATION & PROFESSIONAL TRAINING
High School Diploma / GED – Compton High School
California BSIS Guard Card (Current) • Power to Arrest Training • Workplace Violence Prevention • Incident Documentation Procedures
OPERATIONAL STRENGTHS
Operational Coordination • Workforce Deployment • Coverage Continuity • Policy & Post Order Enforcement • Incident Review • Communication & Team Support • Situational Awareness
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Hector Fernandez
Field Supervisor
Scaife Protection Services | California
PROFESSIONAL PROFILE
Field supervision and security operations professional providing on-site leadership for unarmed guard services across public-sector and commercial assignments in California. Experienced in managing daily field activities, conducting inspections, and supporting guards to ensure compliance with post orders, safety protocols, and client expectations. Recognized for maintaining discipline, accountability, and service consistency in dynamic environments.
PROFESSIONAL EXPERIENCE
Field Supervisor – Scaife Protection Services
Provides direct field supervision across assigned sites, conducting routine and unannounced post inspections, monitoring guard performance, and ensuring adherence to post orders. Coordinates with dispatch and operations management to resolve coverage issues, respond to incidents, and support emergency situations. Documents findings and implements corrective actions when necessary.
Security Officer
Performed patrols, surveillance, and access control while preparing detailed Daily Activity Reports and incident documentation.
Applied de-escalation techniques and followed established escalation procedures in accordance with client and company standards.
EDUCATION & PROFESSIONAL TRAINING
Trade School – Security Studies, Job Corps
High School Diploma
California BSIS Guard Card (Current) • Power to Arrest Training • Supervisor Safety & Leadership Procedures
OPERATIONAL STRENGTHS
Field Leadership • Post Inspections • Guard Performance Oversight • Incident Response Coordination • Policy Enforcement • Professional Communication & Reporting
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Robert Greer
Training & Compliance Manager
Scaife Protection Services | Lawndale, California
PROFESSIONAL PROFILE
Security management professional specializing in training program design, regulatory compliance, and operational quality assurance for unarmed security services within the State of California. Demonstrated expertise supporting public-sector, transportation-related, and industrial facilities through structured training delivery, policy enforcement, and performance verification. Recognized for translating regulatory requirements and client standards into practical, field-ready procedures that strengthen guard performance, accountability, and service consistency.
CORE AREAS OF EXPERTISE
Security Training Program Development • BSIS Regulatory Compliance • Guard Vetting & Credential Oversight • Public-Sector Contract Support • De-Escalation & Public Interaction Training • Incident Reporting Standards • Post Orders Development • Quality Assurance Audits • Corrective Training Programs • Field Coaching & Evaluation
PROFESSIONAL EXPERIENCE
Scaife Protection Services – Lawndale, CA
Training & Compliance Manager
Directs all training, certification, and compliance activities for unarmed security personnel assigned to municipal, county, and commercial contracts. Designs and administers BSIS-compliant training curricula, ensures licensing and background screening adherence, and conducts audits of Daily Activity Reports, incident documentation, and post performance.
Implements corrective action plans and refresher training to maintain contract compliance and operational consistency across all assignments.
Senior Security Supervisor
Provided site-level supervision for multiple facilities, conducting post inspections, shift briefings, and performance evaluations.
Supported onboarding and field training of new hires, enforced post orders, and served as escalation point for operational issues and client coordination.
Professional Security Officer (Unarmed)
Performed access control, patrol services, and incident response duties in public-facing, industrial, and commercial environments. Maintained detailed logs and reports in accordance with client and company standards while applying de-escalation techniques and professional public engagement practices.
EDUCATION & PROFESSIONAL TRAINING
Associate of Arts – Criminal Justice, California Community College System BSIS Guard Card (Current) • Power to Arrest Training • CPR / First Aid / AED • De-Escalation & Conflict Management • Workplace Violence Prevention • Incident Reporting & Documentation • Ethics & Professional Conduct
OPERATIONAL STRENGTHS
Training Program Design & Delivery • Regulatory Interpretation & Enforcement • Public-Sector Compliance Support • Documentation Quality Control • Performance Audits & Corrective Action Planning • Policy Development & Implementation • Field Readiness Assessment
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 John Lewis
Scheduling & Dispatch Coordinator
Scaife Protection Services | Lawndale, California
PROFESSIONAL PROFILE
Security operations professional specializing in scheduling coordination, real-time dispatch, and coverage continuity for unarmed security guard services within the State of California. Brings hands-on field experience as a former security officer, providing practical operational insight into shift planning, call-out management, and incident escalation. Recognized for maintaining uninterrupted service coverage, clear communications, and responsive coordination across public-sector, commercial, and industrial assignments.
CORE AREAS OF EXPERTISE
Security Scheduling & Shift Coordination • Real-Time Dispatch Operations • Coverage Continuity Planning • Call-Out & Relief Management • Incident Escalation Coordination • Guard Accountability Tracking • Radio & Communications Protocols • Post Order Compliance • Public-Sector Operations Support
PROFESSIONAL EXPERIENCE
Scaife Protection Services – Lawndale, CA
Scheduling & Dispatch Coordinator
Coordinates daily and weekly schedules for unarmed security officers across multiple sites to ensure full staffing coverage in accordance with contract requirements and post orders. Manages real-time dispatch activities including call-outs, relief coverage, emergency replacements, and supervisor notifications. Serves as the central communications hub between field officers, supervisors, and operations management while maintaining accurate scheduling records and coverage confirmations.
Professional Security Officer (Unarmed)
Provided access control, patrol services, and incident response at public-facing, commercial, and industrial facilities.
Maintained Daily Activity Reports and incident documentation, applied de-escalation techniques, and followed established post orders and escalation procedures.
EDUCATION & PROFESSIONAL TRAINING
Coursework in Criminal Justice / Public Safety – California Community College System BSIS Guard Card (Current) • Power to Arrest Training • CPR / First Aid / AED • De-Escalation & Conflict Management • Incident Reporting & Documentation • Radio Communications & Dispatch Procedures • Workplace Violence Prevention
OPERATIONAL STRENGTHS
Scheduling Accuracy & Workforce Coordination • Real-Time Decision Making • Coverage Risk Anticipation • Field-to-Dispatch Communication • Policy & Post Order Enforcement • Operational Recordkeeping & Reporting Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 Date Shift Day Hours of Shift Approved By
12/30/2025 MainOffice - Tue at 00:00 Tue Start: 12:00 AM End: 11:59 PM NO. Of Reports NO. Of Arrests LOCATION NAME & ADDRESS
0 0 MainOffice - 4320 Marine Avenue Lawndale CA, 90260-0804 Entry
Time
8:34
PM
On duty for site and guard spot checking. Uniforms will be checked and issued if necessary. Guard card verification and performance awareness and knowledge of post duties will also be inspected 8:41
PM
First visited location will be 1801 Hillhurst Ave Los Angeles, CA. Then 12542 Saticoy St S North Hollywood, CA 91605.
Last visit will be 411 N. Vermont Ave Los Angeles, CA.
9:39
PM
Arrived at 1801 Hillhurst Ave Los Angeles, CA. @ 2105hrs. Meet withOfficer Mandisha Radar and provided her with instructions on breaks and lunches, and post orders for both 1801 and 1917 Hillhurst. Showed the location of building keys and lock box code.
9:46
PM
Leaving 1801 Hillhurst Ave Los Angeles, CA, and heading to 12544 Saticoy St S, North Hollywood, CA 91605. According to Google maps the location is 33min away.
10:22
PM
Arrived at 12544 Saticoy St S, North Hollywood, CA 91605, at 2222hrs. 10:35
PM
Met withOfficer Whitt Sabin and provided him with 2 Medium Polo shorts. 1 pair of size 30 pants, and 1 small jacket.
Instructed him on how to indicate his meal/rest periods using the guard dashboard system. 10:37
PM
Leaving 12544 Saticoy St S, North Hollywood, CA 91605, heading to 500 S. Central Ave Los Angeles, CA. According to Google maps, is 45min (19miles) away from this location. 11:20
PM
Arrived to 500 S. Central Ave. Los Angeles, CA, @ 2319hrs. 12:11
AM
Provided information regarding rest/meal periods to Officer Nkielo. Advised him of company policies and gave him insight into legal reasons for the requirement.
12:12
AM
Final entry and ill be end of watch at 0015hrs. Ending mileage 109000.
Scaife Protection Services
P.O. Box 804
Lawndale, CA 90260-084
Customer Service: (323) 786-8140
Guard: Omar Scaife
Employee Number: 001
OFFICER'S DAILY WORKSHEET
Patrol Minutes Action Taken By Officer
Docusign Envelope ID: B04B44AD-6292-84DE-806A-ACB198E83270 City of Gardena
Gardena City Council
Meeting
AGENDA REPORT
SUMMARY
Agenda Item No. 19C.
Section: DEPARTMENTAL
ITEMS -
TRANSPORTATION
Meeting Date: April 28,
2026
TO: THE HONORABLE MAYOR AND MEMBERS OF THE GARDENA CITY COUNCIL AGENDA TITLE: Approve Award of Contract for Audio-Visual Upgrade for GTrans Conference Space and Emergency Operations Center at a Cost of $154,198.11 and a Project Total of $169,617.92 COUNCIL ACTION REQUIRED:
Staff Recommendation: Approve Contract and Project Total RECOMMENDATION AND STAFF SUMMARY:
GTrans is proposing to upgrade the audio-visual (AV) systems in GTrans' on-site, multi-purpose room ("Ballenger Room") utilized for meetings, hearings, training and events. The room also serves as the location for the City's Emergency Operations Center (EOC) and as a community meeting space, such as for Gardena District 1 Neighborhood Watch meetings. Installed in 2008, the existing Audio-Visual (AV) equipment is outdated and largely non-operational, requiring staff to deploy temporary systems for each use. This resulted in recurring technical challenges, increased staff workload, and disruptions during meetings.
GTrans' proposed upgrade will implement a modern, state-of-the-art conferencing system designed to enhance functionality, reliability and user experience. The system will support flexible room configurations, allowing the space to operate as either one large room or two smaller rooms with automatic system adjustments. The 98" large, 4K displays will not only provide a clear and crisp viewing experience, but also have multi-view capabilities across multiple computers and other sources to be seen in one view. The system's wireless connection will allow users to easily choose between sources, displays and peripherals. Bluetooth audio inputs have options to connect to larger systems with stereo inputs and outputs, and advanced camera and microphone technology can intelligently focus on a group or a person presenting, decreasing background noise and distraction. The digital signal processor will allow multiple microphones to work simultaneously with speakers playing without distortion and feedback.
GTrans is able to participate in a cooperative purchasing agreement R250307 between Omnia Partners and TD Synnex and its authorized subcontractors. GTrans selected one of the approved subcontractors, RTA Solutionz (d.b.a. "Solutionz."), as they are able to furnish, install, program, test, and commission the complete AV system as designed. Established in 2002, Solutionz successfully implemented similar systems in various emergency operations centers, higher education institutions and government facilities. In addition, Solutionz acquired the company that originally installed the AV systems at GTrans in 2008, and they have a level of familiarity with the existing infrastructure.
Utilizing Omnia Partners' cooperative pricing, Solutionz proposed a total of $154,198.11, including sales tax, for equipment procurement, installation, testing, commissioning and warranty support of the complete AV system. Staff reviewed the proposed pricing and determined it to be fair and reasonable. GTrans is also requesting approval of a 10 percent contingency, or $15,419.81, to address any unforeseen conditions or additional work that may arise during installation. Use of the contingency would require advance approval by GTrans management.
Therefore, staff recommends City Council approve a contract with Solutionz, Inc. for the audio-visual upgrade of GTrans' conference space and EOC at a cost of $154,198.11 and a project total of $169,617.92, which includes a 10 percent contingency.
FISCAL IMPACT/COST:
GTrans has designated funds for this project within the FY26 capital budget previously approved by Council. There is no impact to the General Fund.
APPROVED:
___________________________
Clint Osorio, City Manager
Attachments
Solutionz Estimate 070735 Project 2601787.pdf
Ballenger Conceptual Image.pdf
US
Prepared by:
2025 Solutionz, Inc., All Rights Reserved
Solutionz.com
Proposal
Divisible MPR Meeting Space
Phone: 888.815.6128
Help Desk: 888.815.0322
www.solutionzinc.com
La Mirada, CA 90638
16751 Knott Ave
Prepared for:
Gardena Transit
Estimate Number: 070735
RTS-12034 Gardena
Stephen McNeil
714.922.5286
[email protected]
4/14/2026
Project Number: 2601787
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B System Functionality and Client Scope Overview
· One Listen Technologies LWS-02B-W1 assistive listening system in the Secondary Room AV Statement of Work and System Functionality Narrative Project: Gardena Transit Multi-Divisible Space / EOC
Contract:
OMNIA Contract R250307
System Type: Networked AV over IP, divisible meeting space / emergency operations environment Primary Platform:
Crestron DM NVX, Crestron control, Biamp DSP, Shure audio, Sony displays, dedicated USB conferencing transport
1. Project Overview
Solutionz will furnish, install, program, test, and commission a complete AV system for the Gardena Transit Multi-Divisible Space / EOC. The space consists of two rooms that may operate independently during normal use or combine into a single larger operational environment through an automated partition sensor tied to the control system.
The revised system remains centered on a Crestron DM NVX backbone for flexible AV source distribution. Based on Crestron’s recommendation, the USB transport layer for conferencing has been intentionally isolated from the NVX routing environment to improve system stability, simplify support, and provide more predictable conferencing performance.
Each room will include its own display, presentation input, wireless presentation capability, Bluetooth audio input, assistive listening system, camera, ceiling microphone, touch panel, and conferencing USB infrastructure. The Main Room will contain the primary DSP, central NVX chassis resources, system control processor, amplifier, and AV network switch. The Secondary Room will tie into the broader system through its local endpoints, audio expansion hardware, and USB transport path.
This design separates video transport from USB peripheral transport, creating a more robust and supportable divisible room conferencing environment while preserving routing flexibility for presentations and operational content.
In addition, the system shall include XPanel remote control functionality, protected overflow source-sharing logic in divided mode, a partition sensor room mode override, and dedicated USB extension paths in each room for mouse, keyboard, and thumb drive connectivity.
2. Statement of Work
2.1 General Scope
Solutionz shall provide all labor, supervision, engineering, programming, configuration, installation, testing, commissioning, and user training required to deliver a fully functional AV system based on the revised bill of materials.
Work shall include:
· AV project management and engineering
· Procurement and staging of AV equipment
· Prevailing Wage Installation of AV devices, cabling, terminations, and support hardware · Programming of the Crestron control system
· Configuration of the DM NVX routing environment
· Configuration of the dedicated USB switching and extension environment · DSP programming, tuning, and audio optimization
· Testing and commissioning of divided and combined room operation · End user training at project closeout
2.2 Audio System Scope
Solutionz shall furnish and install the audio system components required to support speech reinforcement, conferencing audio, local program audio, assistive listening, wireless microphones, Bluetooth audio input, external audio input, and auxiliary audio output. The revised BOM confirms the Main Room as the primary DSP location, with expansion hardware supporting the Secondary Room audio environment.
Audio scope includes:
· One Biamp TesiraFORTE DAN VT DSP in the Main Room
· One Biamp Tesira EX-USB in the Secondary Room
· One Biamp TesiraCONNECT TC-5D in the Secondary Room
· One Crestron AMP-X500 amplifier in the Main Room
· Crestron Saros in-ceiling loudspeakers in each room
· One Listen Technologies LS-31-072 assistive listening system in the Main Room Divisible MPR Meeting Space
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B · One Crestron TSW-770 wall mounted touch panel in each room · One Listen Technologies LS-31-072 assistive listening system in the Secondary Room · One Shure SLXD dual-channel wireless handheld microphone system with two handheld transmitters in the Main Room
· One Shure MXA920 ceiling array microphone in each room · One XLR input wall plate in each room
· One XLR output wall plate in each room
· One Bluetooth audio wall plate in each room
The audio system shall be configured to support local room operation when the rooms are divided and coordinated room operation when the rooms are combined.
2.3 Video System Scope
Solutionz shall furnish and install a routed video system built on the Crestron DM NVX AV-over-IP platform. Under the revised BOM, the NVX design has been refined so that the video transport layer is focused on source and display routing, while conferencing USB is handled separately. The system shall also leverage the Crestron NVX-384 platform to support multiwindow video presentation layouts, utilizing its current native capabilities to display multiple sources from either room within a single viewing
Video scope includes:
· One Sony 98-inch professional display in each room
· One DMF-CI-8 NVX card chassis in the Main Room
· One DM-NVX-384 in the Main Room
· Six DM-NVX-384C cards in the Main Room
· One DM-NVX-384 in the Secondary Room
· One local HDMI/USB wall plate in each room
· One Crestron AirMedia Series 3 kit in each room
· Integration of owner furnished cable boxes in each room and PC · Routing of presentation and operational video content to local displays based on room mode and programming The revised NVX count reflects a more focused topology that avoids unnecessary dependency between USB conferencing workflows and the AV-over-IP video layer.
2.4 Video Conferencing and USB Transport Scope
Each room shall include a dedicated conferencing subsystem intended to support stable room-based video conferencing workflows. Based on Crestron’s recommendation, USB routing is isolated from the NVX system and treated as a dedicated subsystem for stability.
VTC and USB scope includes:
· One Crestron 1 Beyond i12 camera in each room
· One Shure MXA920 ceiling microphone in each room
· One Crestron USB-SW-400 in each room
· Three Inogeni U-BRIDGE 3 units in each room
· USB audio integration through the Biamp DSP environment · Support for dedicated conferencing PC workflows and connected room USB peripherals · One Crestron XPanel license and associated programming files to allow authorized client users to access and control the AV system remotely from a laptop
· Programming support for XPanel remote control operation · Two USB 2.0 extension paths to the PC environment, one dedicated to each room, for mouse and keyboard connectivity
· One USB-A wall plate pass-through in each room for thumb drive connectivity back to the associated room PC through the USB extension path
The dedicated USB transport design shall support reliable extension and switching of conferencing peripherals without relying on the NVX backbone for USB pathing. This architecture is intended to reduce risk of peripheral enumeration issues, improve system stability, and simplify support. USB switching and extension programming shall be coordinated so the local room USB peripherals function properly in divided and combined room modes.
2.5 Control System Scope
Solutionz shall furnish and install a Crestron control system to manage source selection, display control, room combine logic, audio functions, and conferencing related control.
Control scope includes:
Divisible MPR Meeting Space
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B · One Crestron CP4N control processor
· One Crestron TSW-770 wall mounted touch panel in each room · One Cresnet partition sensor
· Control programming for divided room mode and combined room mode · Cable box control support through IR extension and touch panel interface · User interface development for daily system operation · Programming to support XPanel remote system access from an authorized laptop · A password-protected popup in divided mode that allows authorized users to make selected sources available to the adjacent room for overflow operation
· A partition sensor room mode override, allowing authorized users to manually override the automatic room combine or divide state when required
· Coordination of password-protected functions and user access levels during final programming
2.6 Network and Cabling Scope
Solutionz shall furnish and install the AV network switching and cabling infrastructure required for the system including cabling to the clients Network as long as its in the same room also to a TBD location of Moibile cart.
Scope includes:
· One Netgear GSM4230UP 24 Port managed AV network switch in the Main Room · AV network terminations for the DM NVX backbone
· USB extension cabling and interconnects for the conferencing subsystem · Rack terminations and device interconnects
· Cable labeling, dress, and testing as required for the AV system The revised design shall include all interconnectivity necessary to support both the AV-over-IP routing environment and the isolated USB transport architecture.
3. System Functionality Narrative
3.1 General System Intent
The Gardena Transit Multi-Divisible Space / EOC is intended to function as either:
· two independent meeting and operational rooms, or
· one larger combined room for expanded meetings, presentations, or emergency operations use The revised system continues to use DM NVX for flexible video transport, but USB conferencing routes are now intentionally separated from the NVX layer. Presentation video and room display routing remain network based, while camera, microphone, and other conferencing USB peripherals are managed through dedicated USB switching and extension hardware for higher reliability.
This architecture provides a cleaner separation between content distribution and conferencing peripheral transport, improving system stability and long-term supportability in a divisible room environment.
3.2 Divided Room Mode
When the operable air wall is closed, the Main Room and Secondary Room shall operate as two separate AV environments.
In divided mode, each room shall have access to its own:
· 98-inch display
· local HDMI presentation input
· AirMedia wireless presentation
· owner furnished cable box and PC
· Bluetooth audio input
· XLR audio input
· XLR audio output
· assistive listening system
· ceiling microphone
· PTZ camera
· wall mounted touch panel
· local loudspeaker system
· dedicated USB conferencing path
The touch panel interface in each room shall be limited to the sources and functions assigned to that room so operation remains simple and intuitive.
In divided mode, each room shall normally be limited to its own local sources and assigned routed sources. In addition, the control system shall provide a password-protected popup option that allows authorized users to make selected sources available to the adjacent room for overflow operation. This feature is intended for supervised use and shall only be Divisible MPR Meeting Space Page 5 of 19
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B available to the adjacent room for overflow operation. This feature is intended for supervised use and shall only be accessible through protected programming functions.
3.3 Combined Room Mode
When the operable air wall is opened, the partition sensor shall report the room combine condition to the control processor. The system shall automatically transition to combined room operation.
In combined mode:
· the rooms shall function as one larger AV environment · available video sources may be routed across the Room A Display, Room B Display and Cart destinations based on programming
· audio behavior shall adapt to the combined room condition · touch panel interfaces shall update to reflect the combined room logic · conferencing USB workflows shall remain stable because the peripheral transport is handled independently of the NVX video routes
· assistive listening operation shall follow the the sound in the room and room combine programming logic This approach allows the system to preserve operational flexibility while minimizing instability that can occur when USB is overly dependent on AV-over-IP routing changes.
Although room combine and divide behavior shall normally follow the operable partition sensor, the control system shall also include a manual room mode override for authorized users. This override shall allow the operator to force the system into a desired room state in the event of sensor fault, special operating conditions, or temporary operational requirements.
3.4 Video Routing Functionality
The DM NVX backbone is the foundation of the routed video system. Based on the revised BOM, the Main Room includes the central NVX chassis and card resources, while the Secondary Room includes a local NVX endpoint to support its display and room source functionality.
Main Room video sources shall include:
· AirMedia presentation source
· local HDMI input
· owner furnished cable box and PC
· VTC-related local video source as programmed
· other routed sources permitted by final programming
Secondary Room video sources shall include:
· AirMedia presentation source
· local HDMI input
· owner furnished cable box and PC
· other routed sources permitted by final programming
Video destinations shall include:
· Main Room 98-inch display
· Secondary Room 98-inch display
In divided mode, each room shall primarily display its own local sources. In combined mode, approved sources may be routed more flexibly between the displays based on programmed room behavior.
3.5 USB Conferencing Functionality
This revised design treats USB as a dedicated subsystem rather than as an extension of the NVX routing backbone. Each room includes its own USB switching and extension infrastructure to support conferencing peripherals, user USB connectivity, and room PC integration.
USB functionality shall support:
· stable room camera transport
· stable room microphone and DSP USB interfacing
· local conferencing peripheral handoff to the intended room compute workflow · dedicated extension paths that are less susceptible to routing instability or re-enumeration issues caused by changes in video routing state
· two dedicated USB 2.0 extension paths to the PC environment, one per room, for mouse and keyboard connectivity
· one USB-A wall plate pass-through in each room for thumb drive connection back to the associated PC Divisible MPR Meeting Space Page 6 of 19
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B This separated architecture is specifically intended to improve conferencing reliability, support local peripheral extension, and reduce support complexity.
3.6 Cable Box Functionality and IR Control
Each room will include one owner furnished cable box. Solutionz shall provide IR extension back to the rack to allow the cable box in each room to be controlled using its handheld remote while pointed toward that room’s display. The touch panel shall also provide source selection and related cable box control access.
Because there are two displays and two separate cable boxes, the user must point the remote at the display associated with the correct room in order to control that room’s box, even when the rooms are combined.
For clarity:
· the Main Room remote must be pointed at the Main Room display to control the Main Room cable box · the Secondary Room remote must be pointed at the Secondary Room display to control the Secondary Room cable box
3.7 Presentation Functionality
Each room shall support both wired and wireless presentation.
Wired presentation
Each room shall include a local HDMI/USB wall plate for user furnished devices.
Wireless presentation
Each room shall include a Crestron AirMedia Series 3 system to support wireless content sharing from The included Connect Adapter, Apple Airplay, Miracast App, and Air Media App (Wireless BYOM is only available via the Crestron Connect Adapter)(Airplay, Miracast and Air Media app require Air Media to be connected to Room Wifi).
Because presentation video rides on the NVX layer and USB conferencing rides on its own dedicated transport path, the system is designed to provide more consistent behavior during source changes and room mode changes.
3.8 Camera and Microphone Functionality
Each room shall include:
· one Crestron 1 Beyond i12 intelligent PTZ camera
· one Shure MXA920 ceiling array microphone
The camera and microphone in each room shall tie into the dedicated conferencing and DSP environment. Their transport and switching shall follow the revised USB architecture rather than depending on the NVX system for USB signal movement.
3.9 Audio Reinforcement and DSP Functionality
The Main Room Biamp TesiraFORTE DAN VT DSP shall serve as the primary audio processing platform. The Secondary Room shall connect through the Tesira EX-USB and TesiraCONNECT TC-5D hardware as required by the final design.
The DSP system shall support:
· microphone processing
· acoustic echo cancellation
· conferencing audio transport
· loudspeaker feed management
· wireless microphone integration
· local source audio routing
· Bluetooth audio routing
· XLR input and output routing
· assistive listening feeds
· divided and combined room audio logic
3.10 Assistive Listening System Functionality
Each room shall include its own dedicated Listen Technologies LS-31-072 assistive listening system to support users requiring assistive audio. One system shall serve the Main Room and one system shall serve the Secondary Room.
In divided room mode, each assistive listening system shall operate with its associated room audio program.
In combined room mode, assistive listening behavior shall follow the final DSP and room combine programming so that the appropriate program audio is available to users based on the active room configuration.
3.11 Wireless Microphone Functionality
The Main Room shall include a Shure SLXD dual-channel wireless microphone system with two handheld transmitters.
The wireless microphone system shall support speech reinforcement and related audio workflows as determined during Divisible MPR Meeting Space Page 7 of 19
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B · one owner furnished cable box with IR extension
The wireless microphone system shall support speech reinforcement and related audio workflows as determined during final DSP programming and user requirements confirmation.
3.12 XLR Input and XLR Output Functionality
Each room shall include an XLR input wall plate and an XLR output wall plate.
XLR input
The XLR input shall allow external audio to be introduced into the AV system from a compatible source device.
XLR output
The XLR output shall provide a feed from the AV system to an auxiliary external audio system input when required.
This allows audio brought into the AV system to be passed downstream to an external auxiliary system through a professional audio interface.
3.13 Bluetooth Audio Functionality
Each room shall include Bluetooth audio input capability for mobile device connection.
This will allow users to pair a mobile device and play audio through the room sound system. Bluetooth is intended for convenience playback and standard program audio use.
Performance is subject to normal Bluetooth range, pairing behavior, and environmental conditions.
3.14 Touch Panel Control Functionality
Each room shall include a wall mounted Crestron TSW-770 touch panel. The touch panel interface shall provide access to typical user functions including:
· system power on and off
· display power control
· source selection
· room combine and divide status
· volume adjustment
· presentation source routing
· conferencing related controls as programmed
· cable box related control functions
· access to local room inputs and wireless presentation The touch panel behavior shall automatically update based on room state so the controls presented to the user match the actual room condition.
In divided mode, the touch panel interface shall also include a password-protected overflow source-sharing popup for authorized users. The touch panel shall further provide access to the partition sensor room mode override for authorized personnel when required.
3.15 Remote Control via XPanel
The system shall support Crestron XPanel functionality for authorized remote access from a client laptop or Tablet running Crestron App (Ipad would need to be on same wifi as processor). XPanel files required for this remote control capability shall be included as part of the programming scope.
XPanel functionality shall allow authorized users to:
· monitor room status
· select sources
· control displays
· adjust audio functions
· access other programmed system functions consistent with assigned permissions Final deployment requirements, including client device compatibility, network accessibility, and user authorization, shall be coordinated during final engineering and programming.
4. Equipment Functional Summary
Main Room
The Main Room shall support:
· one 98-inch Sony professional display
· one primary DSP
· one local HDMI/USB input wall plate
· one AirMedia wireless presentation system
Divisible MPR Meeting Space
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B · final GUI layout, source naming, and combine behavior will be finalized during engineering · one owner furnished cable box with IR extension and OFE PC · one Bluetooth audio wall plate
· one XLR input
· one XLR output
· one Listen Technologies assistive listening system
· one 1 Beyond camera
· one MXA920 ceiling microphone
· one Shure dual-channel wireless handheld microphone system · one USB switching subsystem
· three USB extension devices
· one dedicated USB 2.0 extension path for room mouse and keyboard support · one USB-A wall plate pass-through tied to the room PC USB extension path · local loudspeaker reinforcement
· centralized NVX card chassis and associated NVX routing resources · touch panel based room control
· remote control capability through programmed XPanel interface Secondary Room
The Secondary Room shall support:
· one 98-inch Sony professional display
· one local HDMI/USB input wall plate
· one AirMedia wireless presentation system
· one owner furnished cable box with IR extension and OFE PC · one Bluetooth audio wall plate
· one XLR input
· one XLR output
· one Listen Technologies assistive listening system
· one 1 Beyond camera
· one MXA920 ceiling microphone
· one USB switching subsystem
· three USB extension devices
· one dedicated USB 2.0 extension path for room mouse and keyboard support · one USB-A wall plate pass-through tied to the room PC USB extension path · Secondary Room audio expansion hardware
· local loudspeaker reinforcement
· local NVX endpoint for display/source integration
· touch panel based room control
· remote control capability through programmed XPanel interface Combined Room
When the rooms are combined, the system shall support:
· shared operation across both rooms
· expanded source routing flexibility
· coordinated audio behavior
· stable conferencing workflows through dedicated USB transport · assistive listening support aligned with room mode
· a more robust EOC style operating environment be providing multi window layouts on a display · continued access to local and routed sources through the control system · authorized remote control access through XPanel
· manual room mode override capability if required
· protected overflow source-sharing functionality as determined by final programming logic
5. Assumptions
This scope is based on the following assumptions:
· owner furnished cable boxes will be provided by others · dedicated conferencing PCs,will be provided by others unless specifically included elsewhere Divisible MPR Meeting Space
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B The Gardena Transit Multi-Divisible Space / EOC system is designed to remain simple for daily users while delivering a more · final GUI layout, source naming, and combine behavior will be finalized during engineering · required owner network coordination, VLAN configuration, and enterprise IT accommodations outside the AV switch scope shall be by others
· any construction, framing, blocking, electrical, wall repair, paint, finish repair, or non-AV trade work is excluded unless specifically identified elsewhere
· final DSP tuning, camera setup, assistive listening integration, and conferencing optimization will occur during commissioning
· wireless presentation workflows are subject to the client’s network and security environment · Bluetooth performance is subject to normal environmental and device limitations · USB switching behavior and peripheral assignment logic will be finalized during detailed engineering and programming based on the final operational workflow
· client furnished laptops used for XPanel access shall be by others unless specifically included elsewhere · remote XPanel access is subject to owner network availability, security permissions, and IT approval · final password structure, protected function access, and overflow source-sharing permissions will be finalized during engineering
· USB thumb drive workflows are intended for standard file access and are subject to the capabilities and policies of the associated room PC
6. Exclusions
Unless specifically identified elsewhere, the following are excluded from this scope:
· owner network switching outside the AV system switch
· enterprise network programming and security policy changes · cable service subscription and cable box procurement
· dedicated PCs if not specifically included elsewhere
· electrical work and dedicated circuit installation
· conduit, core drilling, wall reinforcement, and structural work · finish work including patching, texture, paint, and ceiling repair · furniture modifications
· ongoing software licensing, managed services, or support agreements not specifically listed in the BOM
7. Testing and Commissioning
At project completion, Solutionz shall:
· test all source devices and destinations
· verify multi window layouts
· verify divided room functionality
· verify combined room functionality
· verify partition sensor response
· verify partition sensor room mode override functionality · verify display control and source switching
· verify cable box IR extension operation and OFE PC operations · verify wired and wireless presentation
· verify camera and microphone operation
· verify USB switching and extension workflows
· verify USB 2.0 extension paths for mouse and keyboard operation in each room · verify USB-A wall plate pass-through operation in each room · verify password-protected overflow source sharing in divided mode · verify XPanel remote control operation
· verify DSP, loudspeaker, ALS, and wireless microphone operation · verify Bluetooth audio functionality
· verify XLR input and output routing
· verify touch panel control functionality
· perform audio tuning and system optimization
· provide user orientation and operational training
8. End User Operational Summary
Divisible MPR Meeting Space
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B The Gardena Transit Multi-Divisible Space / EOC system is designed to remain simple for daily users while delivering a more stable backend architecture for conferencing and operational use.
When the rooms are separated, each room functions as its own complete AV environment with its own display, presentation input, wireless presentation capability, cable box, touch panel, camera, microphone, assistive listening system, and dedicated conferencing USB path. In divided mode, authorized users may also access a password-protected control option that allows selected sources to be shared to the adjacent room for overflow use.
When the rooms are combined, the control system automatically updates the room logic based on the partition sensor and allows the two rooms to function together as one larger environment. The video system continues to benefit from DM NVX routing flexibility, while the revised dedicated USB architecture improves stability for conferencing peripherals by keeping those routes independent from the AV-over-IP switching layer. In addition, authorized users shall have the ability to manually override the partition sensor room mode logic if needed for operational reasons.
Each room’s cable box will be controllable through an IR extension path, but because there are two different displays tied to two different cable boxes, the user must point the remote at the display in the room associated with that cable box, even when the space is combined. Additional control for those sources will also be available on the wall mounted touch panels.
The system shall also support XPanel remote control from an authorized client laptop, allowing approved users to access programmed system functions remotely, subject to owner network access, permissions, and final IT coordination.
The result is a more supportable and future-ready AV system that better separates presentation video transport from conferencing peripheral transport, while still providing the flexibility expected of a divisible EOC and meeting environment.
If you want, I can also turn this into a tighter proposal-ready version with more formal contract language and cleaner section numbering for direct client use.
Divisible MPR Meeting Space Page 11 of 19
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B Summary
Location Equipment Location Total
Professional
Services
Main Room $58,189.91 $26,613.12 $84,803.03
Secondary Room $33,999.52 $12,770.56 $46,770.08
Other $0.00 $838.71 $838.71
Shipping/Freight $2,824.10 $0.00 $2,824.10
Support Services $0.00 $8,985.77 $8,985.77
Location Sub Total: $144,221.69
Please Note: Sales tax is not included in the amounts listed on this summary page.
Divisible MPR Meeting Space Page 12 of 19
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B Bill of Materials
Main Room
Qty. Item Description Unit Price Ext. Price
Display and Mounting
1 CHIEF XTM1U Micro-Adjust Tilt Wall Mount, X-Large $335.65 $335.65 $335.65 1 Sony FW98BZ53L 98" 4K HDR DISPLAY $7,732.86 $7,732.86 $7,732.86 Video
1 Atlona AT-OME-EX-RX Omega 4K/UHD HDMI Over HDBaseT Receiver with USB, Control and PoE $507.16 $507.16 $507.16 1 Atlona AT-OME-SW21-TX-WPC Single Gang TX Wall Plate with USB-C and HDMI supporting USB data $631.58 $631.58 $631.58 1 C2G CG39702 Decora HDMI/USB Dongle F/F WP White $53.09 $53.09 Crestron AM3-212 KIT AirMedia® Series 3 Kit with AM-3200-WF Receiver, two AM-TX3-100 $2,809.80 Adaptors, and Cradle
1 $2,809.80 $2,809.80
1 Crestron DMF-CI-8 DigitalMedia™ Card Chassis for DM-NVX-C & DMCF, 8 Slots $1,462.03 $1,462.03 $1,462.03 Crestron DM-NAX-BTIO-1G OPEN MARKET DM NAX® Audio-over-IP Wall Plate with Bluetooth® Audio $593.75 Support, Analog Audio Input and Output, 1-Gang
1 $593.75 $593.75
Crestron DM-NVX-384 (Decode Main Display and Mobile Display Encode HDMI Input)DM NVX® $2,060.76 5K 4x1 AV-over-IP Switcher with HDMI® and USB-C® Connectivity 1 $2,060.76 $2,060.76
Crestron DM-NVX-384C (Inputs Air Media x2 Cable Box X2 VTC PC X2 Local HDMI Input) DM NVX® $12,364.56 5K 4x1 AV-over-IP Switcher Card with HDMI® and USB-C® Connectivity 6 $2,060.76 $12,364.56
Audio
Biamp TesiraFORTE DAN VT Fixed I/O DSP with 12 analog inputs, 8 analog outputs, 8 channels $3,357.14 configurable USB audio, 32 x 32 channels of Dante, AEC technology (all 12 inputs), 2 channel VoIP, and standard FXO telephone interface 1 $3,357.14 $3,357.14
1 Crestron AMP-X500 X-Series Amplifier, 500 W $937.50 $937.50 $937.50 1 Crestron DM-NAX-2XLRI-1G OPEN MARKET DM NAX® Audio-over-IP Wall Plate with XLR, Black, 1-Gang $537.50 $537.50 $537.50 1 Crestron MP-WP-2XLRO-1G Media Presentation Wall Plate - XLR, Black, 1-Gang $98.75 $98.75 Crestron SAROS IC8T-W-T-EACH+ Saros® 8” 2-Way In-Ceiling Speaker, White Textured, Single (must be $1,338.48 ordered in multiples of 2)
6 $223.08 $1,338.48
1 Listen Technologies LS-31-072 Listen iDSP Essentials Level 2 Stationary RF System (72 MHz) $1,679.00 $1,679.00 $1,679.00 2 Shure SLXD2/B58=-G58 Handheld Transmitter with BETA 58 Capsule $316.49 $632.98 $632.98 1 Shure SLXD4D=-G58 Dual-Channel Digital Wireless Receiver $826.95 $826.95 $826.95 1 Shure UA834WB In-line antenna amplifier for remote mounting. (470-902 MHz) $165.95 $165.95 $165.95 Video Teleconferencing Technologies
Crestron IV-CAM-I12-B Crestron 1 Beyond i12 Intelligent PTZ Camera, 12x Optical Zoom, Moon $3,322.78 Gray
1 $3,322.78 $3,322.78
1 Crestron USB-SW-400 4-input USB 3.2 Data Matrix Switcher $1,196.20 $1,196.20 $1,196.20 3 Inogeni U-BRIDGE 3 USB 3.2 Generation 1 camera and device extender $749.33 $2,247.99 $2,247.99 1 Shure MXA920W-S Ceiling Array Microphone, Square, White, 24 inch $4,382.51 $4,382.51 $4,382.51 Control
1 COVID D1145F-W Decora, Keystone USB-3-AA, White $27.81 $27.81 1 Crestron CP4N OPEN MARKET 4-Series™ Control System $1,925.00 $1,925.00 $1,925.00 1 Crestron GLS-PART-CN OPEN MARKET Cresnet® Partition Sensor $553.75 $553.75 $553.75 1 Crestron TSW-770-B-S OPEN MARKET 7 in. Wall Mount Touch Screen, Black Smooth $1,237.50 $1,237.50 $1,237.50 1 Crestron TSW-UMB-70 Universal Mounting Bracket for TSW-70 Series $32.66 $32.66 Hall Technologies U22-160 USB 20 TX&RX KIT - 1x USB-B HOST, 1x RJ45 Link OUT TX - 2x USB-A HUB, $188.00 1x RJ45 Link IN RX - BOX - USB20@480Mbps@165ft/50m - Self Powered *Optional Additional Power Supply Part #
1 $188.00 $188.00
1 Xantech DL95K Universal Dinky Link Extended Range IR Kit $224.93 $224.93 $224.93 Networking
1 Netgear GSM4230UP-100NAS 24x1G PoE++ 1,440W 2x1G and 4xSFP Managed Switch (Americas) $2,843.75 $2,843.75 $2,843.75 Installation Materials
Solutionz Misc-Cable Miscellaneous cabling and consumables required to complete a clean, $1,881.54 code compliant installation, including bulk wire, patch cords, terminations, connectors, adapters, labeling, and testing.
1 $1,881.54 $1,881.54
Labor
Divisible MPR Meeting Space Page 13 of 19
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B Bill of Materials
Professional Services Professional services to support project execution, including engineering, $26,613.12 project management, coordination, system configuration, programming, commissioning, documentation, and client handoff.
1 $26,613.12 $26,613.12
Main Room Total $84,803.03
Secondary Room
Qty. Item Description Unit Price Ext. Price
Display and Mounting
1 CHIEF XTM1U Micro-Adjust Tilt Wall Mount, X-Large $335.65 $335.65 $335.65 1 Sony FW98BZ53L 98" 4K HDR DISPLAY $7,732.86 $7,732.86 $7,732.86 Video
1 Atlona AT-OME-EX-RX Omega 4K/UHD HDMI Over HDBaseT Receiver with USB, Control and PoE $507.16 $507.16 $507.16 1 Atlona AT-OME-SW21-TX-WPC Single Gang TX Wall Plate with USB-C and HDMI supporting USB data $631.58 $631.58 $631.58 1 C2G CG39702 Decora HDMI/USB Dongle F/F WP White $53.09 $53.09 Crestron AM3-212 KIT AirMedia® Series 3 Kit with AM-3200-WF Receiver, two AM-TX3-100 $2,809.80 Adaptors, and Cradle
1 $2,809.80 $2,809.80
Crestron DM-NAX-BTIO-1G OPEN MARKET DM NAX® Audio-over-IP Wall Plate with Bluetooth® Audio $593.75 Support, Analog Audio Input and Output, 1-Gang
1 $593.75 $593.75
Crestron DM-NVX-384 (Decode Display Encode Air Media and Local HDMI Input) DM NVX® 5K 4x1 $2,060.76 AV-over-IP Switcher with HDMI® and USB-C® Connectivity
1 $2,060.76 $2,060.76
Audio
1 Biamp Tesira EX-USB PoE AVB/USB expander $530.13 $530.13 $530.13 1 Biamp TesiraCONNECT TC-5D 5-port expansion device with AVB to Dante Bridging $1,364.29 $1,364.29 $1,364.29 1 Crestron DM-NAX-2XLRI-1G OPEN MARKET DM NAX® Audio-over-IP Wall Plate with XLR, Black, 1-Gang $537.50 $537.50 $537.50 1 Crestron MP-WP-2XLRO-1G Media Presentation Wall Plate - XLR, Black, 1-Gang $98.75 $98.75 Crestron SAROS IC8T-W-T-EACH+ Saros® 8” 2-Way In-Ceiling Speaker, White Textured, Single (must be $892.32 ordered in multiples of 2)
4 $223.08 $892.32
1 Listen Technologies LS-31-072 Listen iDSP Essentials Level 2 Stationary RF System (72 MHz) $1,679.00 $1,679.00 $1,679.00 Video Teleconferencing Technologies
Crestron IV-CAM-I12-B Crestron 1 Beyond i12 Intelligent PTZ Camera, 12x Optical Zoom, Moon $3,322.78 Gray
1 $3,322.78 $3,322.78
1 Crestron USB-SW-400 4-input USB 3.2 Data Matrix Switcher $1,196.20 $1,196.20 $1,196.20 3 Inogeni U-BRIDGE 3 USB 3.2 Generation 1 camera and device extender $749.33 $2,247.99 $2,247.99 1 Shure MXA920W-S Ceiling Array Microphone, Square, White, 24 inch $4,382.51 $4,382.51 $4,382.51 Control
1 COVID D1145F-W Decora, Keystone USB-3-AA, White $27.81 $27.81 1 Crestron TSW-770-B-S OPEN MARKET 7 in. Wall Mount Touch Screen, Black Smooth $1,237.50 $1,237.50 $1,237.50 1 Crestron TSW-UMB-70 Universal Mounting Bracket for TSW-70 Series $32.66 $32.66 Hall Technologies U22-160 USB 20 TX&RX KIT - 1x USB-B HOST, 1x RJ45 Link OUT TX - 2x USB-A HUB, $188.00 1x RJ45 Link IN RX - BOX - USB20@480Mbps@165ft/50m - Self Powered *Optional Additional Power Supply Part #
1 $188.00 $188.00
1 Xantech DL95K Universal Dinky Link Extended Range IR Kit $224.93 $224.93 $224.93 Installation Materials
Solutionz Misc-Cable Miscellaneous cabling and consumables required to complete a clean, $1,312.50 code compliant installation, including bulk wire, patch cords, terminations, connectors, adapters, labeling, and testing.
1 $1,312.50 $1,312.50
Labor
Professional Services Professional services to support project execution, including engineering, $12,770.56 project management, coordination, system configuration, programming, commissioning, documentation, and client handoff.
1 $12,770.56 $12,770.56
Secondary Room Total $46,770.08
Divisible MPR Meeting Space Page 14 of 19
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B Bill of Materials
Other
Qty. Item Description Unit Price Ext. Price
Support Services
1 Solutionz MISC Contract Fees OMNIA Contract Fee $838.71 $838.71 $838.71 Other Total $838.71
Shipping/Freight
Qty. Item Description Unit Price Ext. Price
Freight
Solutionz S&H-S Shipping, freight, and handling for all equipment, including carrier fees, $2,824.10 packaging, insurance, tracking, and delivery coordination to the project site.
1 $2,824.10 $2,824.10
Shipping/Freight Total $2,824.10
Support Services
Qty. Item Description Unit Price Ext. Price
Support Services
SS-IS-RMM-Preferred-AR Our Preferred Integrated Support plan provides all the support you need. $8,985.77 Both remote and onsite support along with the reassurance of knowing your equipment failures are covered by Solutionz.
Below is a description of your support which is a 12-month term that is automatically renewable unless canceled 90 days in advance.
Provides 24/7/365 remote tech support and troubleshooting via email, phone or video. Remote support with end user training questions.
Unlimited onsite tech support in response to trouble tickets once remote troubleshooting reveals what's needed. Prioritized scheduling of our dedicated National Field Technicians - and if needed, our PSNI Global Alliance. Expedited advance parts replacements in case of hardware failure. Programming updates to preserve the original functionality.
Remote monitoring and management of equipment. Dedicated Customer Success Manager to ensure we not only meet but exceed expectations.
Once your project is complete, our Support Coordinators, Technical Helpdesk and Customer Success Managers stand ready to deliver a quick response from talented people who care about you!
1 $8,985.77 $8,985.77
Support Services Total $8,985.77
Divisible MPR Meeting Space Page 15 of 19
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B Equipment:
Proposal Overview and Terms
Professional Services
Sales Tax (10.50%):
$95,013.53
$49,208.16
$9,976.42
Grand Total
$154,198.11
Grand Total Doesn't Include Optional Systems
1. ALL SALES ARE FINAL. Any subsequent design changes at the direction of the customer must be agreed upon in writing.
2. PRICE ADJUSTMENTS: Solutionz, Inc. reserves the right to adjust the prices of goods and services in the event of any changes in the cost of materials, production, or shipping that result from tariffs, taxes, import duties, or other governmental regulations imposed after the date of this Estimate.
3. PAYMENT TERMS: Invoices are due and payable within 45 days of the invoice date (i.e. Net 45).
4. INVOICING TERMS: Refer to the Payment Schedule above for Invoicing Terms
5. AGREEMENT: The prices and terms on this Estimate are not subject to verbal changes, verbal approvals or other verbal agreements. Any changes to prices, terms and conditions must be agreed upon in writing by both parties. Prices are based on market conditions existing on the date of this Estimate and Solutionz, Inc. may revise this Estimate as conditions change prior to final acceptance.
6. LABOR: All labor hours are based on regular working hours, Monday through Friday, 8:00AM-5:00PM. Any work outside of these hours will result in additional charges unless otherwise specified in the Estimate. In addition, all labor hours are based on continuous unrestricted access to the jobsite and facility where the work is to take place. Any access restrictions, interruptions, work stoppages or rescheduling of work not directly caused by, Solutionz, Inc. will result in additional labor charges.
7. SALES TAX: Customer tax status may vary, therefore, all Solutionz, Inc. pricing is agreed to on a pre-tax basis. Taxes on Solutionz, Inc. Estimates are estimated as well. The actual amount and/or corrected amount of taxes are the customer’s sole responsibility regardless of how taxes were presented in the signed Estimate. Any and all applicable taxes (e.g., Sales Tax, Use Tax, Value Added Tax) will be added to customer invoices pursuant to local laws.
8. FREIGHT, TAXES & TARIFFS: All freight is FOB Origin unless specified otherwise. Some items may drop ship directly to jobsite from the manufacturer. Unless specifically identified in a line item of this Estimate, import tariffs or other international shipping and freight charges are the customer’s responsibility and are not included in this Estimate.
9. PAYMENT PROCESSING FEES: Pricing herein was developed on a cash basis, therefore, alternative payment methods (such as credit cards, bank cards, or other procurement programs that may reduce the net amount received by Solutionz, Inc. other than cash/check/ACH/wire will be assessed processing fees of 3% added to amount due. Not negotiable.
10. STORED GOODS: Customer will be invoiced for all equipment that is stored in a Solutionz, Inc. warehouse on behalf of customer. Storage fees of $500/mo. will apply for each pallet of customer equipment stored beyond 45 days.
11. SOLUTIONZ INTERGRATED SUPPORT (SS-IS): We recommend Solutionz Integrated Support for all customers with High Availability or High Value systems. For complete details on service levels, term explanations, and exclusions, please refer to the full SLA Details on Page 15.
Divisible MPR Meeting Space Page 16 of 19
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B In Solutionz Scope Out of Scope Task
PROJECT DOCUMENTATION
X System One-Line Drawings and Rack Elevations
X Floor Plan, RCP and Elevations Drawings
X Equipment Data Sheets
X Equipment Owner/Operator Manuals
X Device IP and Frequency Schedules
INSTALLATION TASKS
X Off-Site Rack Fabrication and Pre-Staging
X Provide Low Voltage Wire, Cable & Connections
X On-Site Installation of AV Equipment
X System Setup, Testing and Commissioning
X Control System Programming
X Customer Training
OWNER FURNISHED EQUIPMENT
X
De-Installation of Existing Equipment
X E-Waste Recycling of Existing Equipment
X Verification and/or Documentation of Owner-Furnished Equipment X Storage of Owner Furnished Equipment
X Client Specific Inventory Tagging
X Provisioning of Computer/Codecs/VoIP Systems
NETWORKING
X
Data Cabling to Owner’s Network Within Same Room
X Owner’s Network Configuration
OTHER TRADES
X Coordination with Other Trades ("Work by Others")
X General Construction & Millwork
X Drywall, Ceiling Grid & Finish Work
X In-ceiling Structural Support for Projectors
X In-wall Structural Support for Displays
X Vibration Isolation
X 110/220V Panels, Breakers, Recep, etc.
X Conduit, Wire tray, Raceway & Junction Boxes
X Fireproofing
X Supply Floor Boxes
X Install Floor Boxes
X Required Aerial Lifts and/or Scaffolding
SITE ACCESS EXPECTATIONS
Free On-Site Parking Permissions and Passes
Truck Height Dock Access
On-Site Trash Disposal (Dumpster Provided by Others)
Project Responsibilities and Exceptions
Divisible MPR Meeting Space Page 17 of 19 Page 17 of 19 Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B Divisible MPR Meeting Space Page 18 of 19
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Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B Payment Schedule and Agreement
Payment Schedule Amount
Upon Proof Of Equipment Delivery $61,679.24
At Completion of Full Equipment Installation at GTrans site $61,679.24 Successful Completion of Testing and Commissioning. Final Payment upon Sign-Off $30,839.63 Client Signature:
Signer's Name:
I understand that ALL SALES ARE FINAL.
Date:
To help us better manage your account, please
provide the following information:
NOTICE TO CUSTOMER
By signing below or incorporating this Estimate (or referencing the Estimate number) into a contract or purchase order, the Customer acknowledges receipt of and agrees to comply with all terms outlined herein, as well as Solutionz’s Terms & Conditions provided within. This Estimate, including any associated drawings, specifications, and designs, is the proprietary property of Solutionz and is intended solely for the Customer to whom it is addressed.
It shall not be duplicated, shared, or used for any purpose other than evaluating this proposal. This Estimate is valid for 30 days from the date of issuance.
I certify that I am authorized to sign this agreement on behalf of the company named below.
Email:
Phone:
Name:
Accounts Payable Contact:
Divisible MPR Meeting Space Page 19 of 19
Date ____________________
Date ____________________
Solutionz, Inc.
APPROVED AS TO FORM:
________________________
Carmen Vasquez
City Attorney
ATTEST:
________________________
Mina Semenza
City Clerk
Date:
Date:
Bill Warnick, CEO
Stephen McNeil, Account Manager
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B 4/21/2026
4/21/2026
4/21/2026
1. DEFINITIONS: The phrase “City of Gardena” shall mean the governing body of the City of Gardena or any department thereof, hereinafter called the “City.”
2. DATA AND FACILITIES: Vendor represents that he now has or can readily procure without assistance of the City all data, facilities, machinery and equipment necessary for the performance of this purchase order.
3. PACKING AND SHIPPINGS: Deliveries shall be made as specified without charge for boxing, crating, carting, or storage unless otherwise specified, and Articles shall be suitably packed to secure lowest transportation costs, and in accordance with the requirements of common carriers, and in such manner as to assure against damage from weather or transportation.
4. ACCEPTANCE OF PURCHASE ORDER: This purchase order constitutes City’s offer to Vendor and shall become a binding contract upon the terms and conditions set forth herein upon acceptance by Vendor either by acknowledgment or commencement or performance.
5. TAXES: Vendor shall separately state on all invoices any taxes imposed by federal or state government applicable to furnishing of the articles; provided, however, where a tax exemption is available, such tax shall be subtracted from the total price and identified. Municipalities are exempt from federal excise and transportation taxes. Total prices quoted are to exclude federal taxes. Exemption certificates will be furnished upon request. Unless otherwise indicated, prices quoted will be considered to exclude state and city sales or use tax, which is payable by the City.
6. PRICES: Vendor represents that prices quoted to or paid by City shall not exceed current prices charged to any other customer of Vendor for items which are the same or substantially similar to the articles, taking into account the quality under consideration, and Vendor will forthwith refund any amounts paid by City in excess of such price.
7. CASH DISCOUNT: The date used as the basis for cash discount calculation is the date the Articles are received or the date an acceptable invoice is received, whichever is later.
8. DEFAULT: City may, by written notice to Vendor, cancel for default this contract, in whole or from time to time in part, (1) if the Vendor fails to deliver the Articles or to perform the services strictly within the time specified herein, of if no time is specified, within a reasonable time; (2) if the Articles delivered do not conform to contractual requirements or if Vendor fails to perform any of the other provisions of the contract, or so fails to make progress as to endanger performance of the contract in accordance with its terms; or (3) if the Vendor becomes insolvent or commits an act of bankruptcy.
If this contract is cancelled for default, City in addition to all other rights afforded by law for Vendor's breach of contract, shall have the right to charge Vendor the amount by which the costs of fabricating or procuring the Articles cancelled from another source exceed the prices specified herein, and City may set off any such charge against any amounts which may become payable to Vendor under the contract or otherwise. Upon such cancellation Vendor will deliver to City any of the Articles, parts or materials, for which City shall make written request at or after cancellation and City will pay Vendor the fair value of any such property so requested and delivered. Not withstanding City’s right to cancel the contract for delay in delivery, Vendor shall not be liable to City for any damages therefor if Vendor's delay is due to causes beyond its control, and without its fault or negligence, provided Vendor exercises due diligence in promptly notifying City of conditions causing delay or, if Vendor's delay is caused by the default of a subcontractor or supplier, if such default arises out of causes beyond the control of both Vendor and the subcontractor or supplier and without the fault or negligence of either of them, and the supplies or services to be furnished by them were not obtainable from other sources in sufficient time to permit Vendor to meet the required delivery schedule.
9. WARRANTY: Vendor warrants that all Articles will conform to applicable specifications, drawings, descriptions and samples, and will be merchantable, of good workmanship and material, and free from defect.
10. CHANGES: City shall have the right by written notice to change the extent of the work covered by the contract, the drawings, specifications, or other description herein, the time, method or place of delivery or the method of shipment or packaging or to suspend work. Upon receipt of any such notice, Vendor shall proceed promptly to make the changes in accordance with the terms of the notice. If any such change causes an increase or decrease in the cost or performance or in the time required for performance, an equitable adjustment shall be negotiated promptly and the contract modified in writing accordingly. Vendor shall deliver to City as promptly as possible, and in any event within thirty (30) days after receipt of change notice, a statement showing the effect of any such change in the delivery dates and prices, such statement to be supplemented within thirty (30) days from the date thereof by detailed specification of the amount of the price adjustment and supporting cost figures. Failure of Vendor to submit the statements within the time limits stated shall constitute its consent to perform the change without increase in price, without claim for material rendered obsolete and without change in delivery schedule.
11. TERMINATION: The performance of work under this contract may be terminated in whole or from time to time in part by City.
12. COMPLIANCE WITH LAW: Vendor shall in the performance of the contract comply with all applicable laws, regulations, ordinances, proclamations, demands and requisitions of the City of Gardena or State of California.
TERMS AND CONDITIONS
13. ASSIGNMENT OF CONTRACT: None of the sums due or to become due nor any of the work to be performed under this contract shall be assigned nor shall Vendor subcontract for completed or substantially completed Articles or major components thereof without City’s prior written consent.
14. INDEMNITY: Vendor agrees to defend, indemnify and hold harmless the City, its elected officials, officers, agents, employees and volunteers, at Vendor's sole expense, from and against any and all claims, actions, suits or other legal proceedings brought against the City, its elected officials, officers, agents, employees and volunteers arising out of the performance of the Vendor, its employees, and/or authorized subcontractors, of the work undertaken pursuant to this contract. The defense obligation provided for hereunder shall apply without any advance showing of negligence or wrongdoing by the Vendor, its employees, and/or authorized subcontractors, but shall be required whenever any claim, action, complaint, or suit asserts as its basis the negligence, errors, omissions or misconduct of the Vendor, its employees, and/or authorized subcontractors, and/or whenever any claim, action, complaint or suit asserts liability against the City, its elected officials, officers, agents, employees and volunteers based upon the work performed by the Vendor, its employees, and/or authorized subcontractors under this contract, whether or not the Vendor, its employees, and/or authorized subcontractors are specifically named or otherwise asserted to be liable.
This provision shall supersede and replace all other indemnity provisions contained either in the City's specifications or Vendor's Proposal, which shall be of no force and effect.
15. WAIVERS: The failure of the City to insist, in any one or more instances, upon the performance of any of the terms, covenants or conditions of this contract, or to exercise any right hereunder shall not be construed as a waiver or relinquishment of the future performance of any such term, covenant or condition or the future exercise of such right, but the obligation of Vendor with respect to such future performance shall continue in full force and effect.
16. EQUAL EMPLOYMENT OPPORTUNITY: The Vendor affirms that it shall not discriminate against any employee or applicant for employment because of race, creed, color, sex, or national origin. The Vendor will ensure that applicants are employed, and that employees are treated during employment, without regard to their race, creed, color, sex, or national origin. Such policy of the Vendor shall apply, but not be limited to the following: Employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layout or termination rates of pay or other forms of compensation and selection for training, including apprenticeship.
17. INSURANCE: Vendor shall obtain and maintain during the performance of any services under this contract the following insurance coverage issued by a company satisfactory to the City Attorney, the requirement that Vendor obtain and maintain such insurance coverage.
17.1. Commercial general liability insurance, including a contractual liability endorsement, in an amount not less than $ 1,000.000 combined single limit for bodily injury and property damage for each claimant for general liability with coverage equivalent to Insurance Services Office Commercial General Liability coverage (Occurrence Form CG 2010 ed), with no special limitations affecting City.
17.2. Business/Commercial automobile liability insurance in an amount not less than $1 ,000,000 combined single limit for bodily injury and property damage for each claimant for automobile liability with coverage equivalent to Auto Liability Insurance Services Office coverage (Occurrence Form CA 001, including Symbol 1 (any auto)), with no special limitations affecting City.
17.3. Workers' compensation insurance in compliance with the laws of the State of California, including employer's liability insurance in an amount not less than $1,000,000 per claimant.
17.4. Vendor shall not commence work under this contract until it has obtained City approved insurance. Before beginning work hereunder, during the entire period of this contract, for any extensions hereto, and for periods after the end of this contract as may be indicated below, Vendor must have and maintain in place all of the insurance coverages required by City. Vendor's insurance shall comply with all items specified by this contract. Any subcontractors shall be subject to all the requirements of this section and Vendor shall be responsible to obtain evidence of insurance from each subcontractor and provide it to City before the subcontractor commences work.
Alternatively, Vendor's insurance may cover all subcontractors.
18. BUSINESS LICENSE. For any work done within the City, Vendor shall obtain, prior to issuance of a PO, and maintain a valid business license from City.
19. GOVERNING LAW. This contract shall be governed by the laws of the State of California. In the event of litigation between the City and the Vendor, the prevailing party shall be entitled to reasonable attorneys' fees and costs incurred based on comparable fees of private attorneys practicing in Los Angeles County.
20. ENTIRE AGREEMENT. This contract contains the entire understanding between the parties with respect to the subject matter herein. There are no representations, agreements or understandings (whether oral or written) between or among the parties relating to the subject matter of this contract which are not fully expressed herein. If the attachments or exhibits to this contract, if any, are inconsistent with this contract, this contract shall control.
21. PREVAILING WAGES. For public projects. Vendor shall comply with Prevailing Wage Requirements. Pursuant to sections 1720 through 1861 of the California Labor Code.
Docusign Envelope ID: 35800608-3C1D-8EA9-827A-6C85A3CCA47B This image is a conceptual rendering provided solely for illustrative purposes. No representation or warranty is made as to the accuracy, completeness, or final appearance. All elements depicted, including but not limited to furniture, décor, finishes, and flooring, are subject to change without notice.
This image is a conceptual rendering provided solely for illustrative purposes. No representation or warranty is made as to the accuracy, completeness, or final appearance. All elements depicted, including but not limited to furniture, décor, finishes, and flooring, are subject to change without notice.
City of Gardena
Gardena City Council
Meeting
AGENDA REPORT
SUMMARY
Agenda Item No. 20A.
Section: COUNCIL ITEMS
Meeting Date: April 28,
2026
TO: THE HONORABLE MAYOR AND MEMBERS OF THE GARDENA CITY COUNCIL AGENDA TITLE: Discuss and Consider to Direct Staff in Preparing a Letter of Support for Mama Rosa's Food Pantry
COUNCIL ACTION REQUIRED:
Discuss and Consider the preparation of a letter of support for Mama Rosa's Food Pantry.
RECOMMENDATION AND STAFF SUMMARY:
At the April 14, 2026, City Council Meeting, a directive was made by Councilmember Wanda Love and seconded by Councilmember Paulette C. Francis for staff to agendize the discussion of preparing a letter of support for Mama Rosa's Food Pantry.
FISCAL IMPACT/COST:
N/A
APPROVED:
___________________________
Clint Osorio, City Manager