Perceptions
There are also potential perception issues surrounding transit riders not “paying their fair share” or being unfairly subsidized as a result of zero-fare service. This can be addressed by focusing messaging on the key benefits to the entire community, from reduced congestion and fewer carbon emissions, to knowing that friends and relatives can access employment and medical appointments regardless of income. Framing and public messaging of community-wide zero-fare service benefits is paramount to address these concerns.
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-1
APPENDIX C: COMMUNITY
OUTREACH SUMMARY
This section provides summaries of the two outreach phases for the Go Glendora Transit Plan. The first phase of outreach occurred between January and February 2024 and gathered input on how community members traveled and understand how transit could be improved.
The second phase of outreach occurred between April and May 2024 and gathered input on the proposed community shuttle and school shuttles.
PHASE 1 COMMUNITY OUTREACH
The first phase of community outreach distributed a community survey that included both transit riders and non-riders.
SURVEY METHODOLOGY
In total, the survey collected 255 responses – 154 were collected online, 47 while on-board shuttles, and 54 via phone calls with Dial-A-Ride users. On-board surveys were conducted over two days, while the Dial-A-Ride phone surveys and the online surveys were collected over the course of a few weeks. The online version of the survey was available in English, Spanish, Arabic, and Chinese, while the on-board survey was available in English and Spanish.
Flyers promoting the survey via QR codes and website URLs were posted at locations throughout the city including La Fetra Center, City Hall, and on buses. The survey was also advertised online on school district email newsletters, the city’s transportation website, and the city’s social media platforms.
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-2
SURVEY ANALYSIS
Key Takeaways
The following summarizes key takeaways from the survey:
▪ More than half of survey respondents (61%) were transit riders, with the remaining 39% being not transit riders. Of those who said they rode Glendora Transit, 55% were shuttle riders and 45% were Dial-A-Ride users.
▪ Most survey respondents (86%) said they were “satisfied” or “very satisfied” with Glendora Transit.
▪ Both frequent transit riders and non-transit riders desired more transit connections to local destinations in Glendora such as:
− Glendora Village
− Businesses along Arrow Highway and Grand Avenue
− Finkbiner Park
− Various elementary schools
▪ Respondents also desired connections to other cities, including Alhambra, Arcadia, Claremont, Irwindale, Los Angeles, Pasadena, Pomona, San Fernando Valley, and West Covina. It should be noted that while Glendora Transit may not serve all of these destinations, they may be served by LA Metro or Foothill Transit. ▪ Dial-A-Ride passengers desired more booking appointments and spend less time waiting to get picked up.
▪ Glendora community members use transit for a variety of trips such as:
− School
− Work
− Medical/dentist appointments
− Shopping
− Recreational activities
− Religious activities
− Volunteering
▪ The top three reasons why non-transit riders do not use transit are:
− Long travel times to reach their destinations
− A preference for driving
− Inadequate service coverage to their desired destinations Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-3
Transit Usage
Of all the survey respondents, 61% used Glendora Transit or Foothill Transit in the past year (155 respondents).
Foothill Transit Usage
About two-thirds of survey participants who stated they ride transit do not use Foothill Transit. Of those who ride Foothill Transit, slightly more than half of survey respondents (54%) use the service two days or less per week. Respondents noted they typically ride Lines 187, 188, 281, 284, 488, and 492.
61%
39%
0%
10%
20%
30%
40%
50%
60%
70%
Yes No
Percent of Respondents
Have you used transit in Glendora in the past year? This can include Glendora Transit or Foothill Transit. (N = 255) 38%
16%
31%
16%
0%
5%
10%
15%
20%
25%
30%
35%
40%
Less than once a week 1-2 days per week 3-4 days per week 5-7 days per week Percent of Respondents
How often do you ride Foothill Transit? (N=45)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-4
Glendora Transit Usage
Out of the respondents who stated they ride Glendora Transit, slightly more than half (55%) ride less said they ride two or fewer days per week.
Approximately 45% of respondents are Dial-A-Ride riders.
Approximately 34% of survey respondents ride either the North Gold Line Shuttle (19%) or South Gold Line Shuttle (15%). Midday Shuttle riders constitute approximately 26% of survey respondents.
25%
30%
28%
18%
0%
5%
10%
15%
20%
25%
30%
35%
Less than once a week 1-2 days per week 3-4 days per week 5-7 days per week Percent of Respondents
How often do you ride Glendora Transit? (N =125)
45%
19%
15% 12%
8% 6% 6%
0%
10%
20%
30%
40%
50%
Dial-A-Ride North Gold
Line Shuttle
South Gold
Line Shuttle
Orange
Midday
Shuttle
Tripper
Midday
Shuttle
Green
Midday
Shuttle
Morning
Pilot Route
Percent of Respondents
Which Glendora Transit services do you typically ride? (Select all that apply) (N=124)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-5
Glendora Transit Satisfaction
Most survey participants are satisfied with Glendora Transit – 86% report being very satisfied or satisfied.
Open-ended comments:
▪ “Luis, the driver - excellent person, always on time, very helpful.” ▪ “I have been enjoying the service you give after school.” ▪ “I really appreciate the shuttle service and driver, Ernie!” ▪ "Rose is spectacular."
56%
30%
8%
4% 2% 0%
0%
10%
20%
30%
40%
50%
60%
Very satisfied Satisfied Somewhat
satisfied
Somewhat
dissatisfied
Dissatisfied Very
dissatisfied
Percent of Respondents
How satisfied are you overall with Glendora Transit’s service? (N = 124)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-6
Transit Trip Purposes
A diverse variety of trips are being taken on transit. The most common trip types are for medical or dental appointments (31%). About 25% of respondents state they take transit to work, school, college, shopping, grocery stores, or recreational and social activities. Common responses for other purposes included attending church, volunteering, or visiting the salon. 31%
25% 25% 24% 23%
16%
0%
10%
20%
30%
40%
Percent of Respondents
What are your most frequent trip purposes on transit? (Select up to 3) (N=134)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-7
Fare Type
About 45% of respondents pay for a senior/disability fare ($0.50), 34% pay the $1 regular fare, and 21% pay the student (K-12) fare of $0.75.
34%
21%
45%
0%
10%
20%
30%
40%
50%
Regular fare - $1 Student (K-12) fare - $0.75 Senior/Disability fare - $0.50 Percent of Respondents
What type of fare do you typically use to pay for your trip? (N=124)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-8
Potential Service Improvements
Respondents who ride transit were asked what kinds of potential improvements they would like to see for Glendora Transit. The top requested improvements were:
▪ Service to new areas (46% of survey respondents). Some responded they would like to travel to neighboring cities such as Arcadia, Claremont, Irwindale, Pasadena, Pomona, and West Covina.
▪ Some respondents cited local destinations, including Finkbiner Park, Walgreens, elementary schools, and locations along Arrow Highway and Grand Avenue. It should be noted that while Glendora Transit may not serve all of these destinations, they may be served by LA Metro or Foothill Transit.
▪ More frequent service (33% of respondents). The midday shuttles operate on a few trips on each route, while the Gold Line Shuttle routes operate with 20 or 25 minute frequencies.
▪ Later service (21% of respondents) – Currently, the Gold Line Shuttle routes end service at 8:30 PM.
Open-ended comments:
▪ “Dramatically increase frequencies on all bus lines please.” ▪ “I want transit to [go to] Glendora Village regularly.” ▪ “The Dial-A-Ride is hard to set up an appointment and is not always available.” ▪ “Not enough shuttles on Sundays for seniors after church to go to restaurants and pick [them] up.”
46%
33%
21% 19% 18%
0%
10%
20%
30%
40%
50%
Service to new
areas
More frequent
service
Later service Weekend shuttle
service
Earlier service
Percent of Respondents
Which potential service improvements are most important to you? (Select up to 3)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-9
Non-Rider Mode of Transportation
Understanding the travel patterns of non-transit riders is vital for the City of Glendora to develop improvements that might encourage more people to take transit. When asked what their primary mode of transportation is, most non-transit riders responded they drive their personal vehicles, while only a small percentage carpool, walk, or scooter in Glendora. 94%
2% 2% 1% 0% 0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Personal
vehicle
Walking Other Carpooling Uber/Lyft Biking
Percent of Respondents
What is your primary mode of transportation? (N=83)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-10
Barriers to Riding Glendora Transit
The top three reasons for respondents not using public transit include:
▪ Long travel times to reach their destinations
▪ A preference for driving
▪ Inadequate service coverage to their desired destinations Other factors that respondents listed that prevent them from riding transit include:
▪ Lack of awareness of the service
▪ Inconvenience
Open-ended comments:
▪ “Single mom can’t afford.”
▪ “[It’s] inconvenient for my life style.”
▪ “Not aware of what is available.”
▪ “Need a bus connection closer to my house.”
43% 42%
36%
31%
25%
12%
4%
0%
10%
20%
30%
40%
50%
It takes too
long to get
where I want
to go
I prefer to
drive
Services do
not run
where I
need it
I do not feel
safe
Services do
not run
when I need
it
Other It is too
expensive
Percent of Respondents
Why do you not use transit? (Select all that apply) (N=83) Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-11
Service Improvements for Non-Riders
About half of the respondents would consider taking public transit if services reached their desired destinations such as downtown Los Angeles, Westfield Santa Anita Mall in Arcadia, Alhambra, Pasadena, and San Fernando Valley. While Glendora Transit does not serve these locations, other transit agencies such as LA Metro and Foothill Transit have services that connect riders to those cities.
Respondents also mentioned they want transit services to serve local destinations such as Glendora Village and elementary schools. Some participants suggest that reducing the number of transfers and better information on Glendora Transit would create a better transit experience. A security presence was mentioned several times, although respondents did not provide specifics.
Open-ended comments:
▪ “Public transit should be usable in the town and allow residents to actually spend their time in the community without using their cars. Walking is hard when it’s over 80 degrees as there’s barely any trees or green areas to provide relief.” ▪ “Probably need more marketing about what is available and where you can go.
Suggest where people can go and how easy it is.”
▪ “Would like more bus stops in the neighborhoods so I don't need to walk >10 min to one (e.g. Seattle has a nice system).”
50%
37%
32%
27%
16%
7% 5%
0%
10%
20%
30%
40%
50%
60%
Service to
where I want
to go
Better
connections
to A-Line
and Foothill
Transit
More
frequent
service
None of the
above
Weekend
service
Later
weekday
service
Earlier
weekday
service
Percent of Respondents
What would encourage you to try public transit, or use it more often? (Select all that apply) (N=82)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-12
Other Feedback
Survey participants shared other feedback for Glendora Transit. Common themes included:
▪ Dial-A-Ride
− Long wait times on the phone
− More booking appointments
− Long wait times to get picked up
▪ Shuttles
− TAP machines on shuttles sometimes does not work
− Long wait times to get picked up at shuttle stops
Additional comments that were shared by survey respondents outside of the Glendora Transit’s scope included:
▪ Request to add more protected bike lanes in the city
▪ Request to repave Route 66 and Sierra Madre Avenue from Azusa city boundary to Grand Avenue
▪ Concern of personal safety at the Metro A Line Azusa/APU Citrus Station − Request to increase security at the Metro station
▪ Lack of maintenance and cleanliness of Metro trains
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-13
Survey Respondent Demographics
Most survey respondents live in Glendora. There are slightly more respondents (transit riders and non-transit riders) in South Glendora than North Glendora. Very few respondents live in other areas, including Lincoln Heights, Harbor City, Burbank, Irwindale, Azusa, and La Puente.
Non-transit riders are more likely to be working full or part-time (65%) compared with transit riders (32%). Most transit riders are retired (39%) or are currently not working (28%).
0.8% 0.8% 0.8% 0.8% 0% 0.8% 0%
37%
46%
12%
0% 0% 0% 0% 1% 0% 1%
26%
64%
8%
0%
10%
20%
30%
40%
50%
60%
70%
Lincoln
Heights
(90031)
Harbor
City
(90710)
Burbank
(91532)
Irwindale
(91702)
Azusa
(91702)
San
Dimas
(91773)
La
Puente
North
Glendora
(91740)
South
Glendora
(91741)
Prefer
not to
answer
Percent of Respondents
What zip code do you live in? (N=203)
Transit Rider Non-Transit Rider
20%
12%
28%
39%
2%
53%
12% 14% 14%
7%
0%
10%
20%
30%
40%
50%
60%
Yes, full time Yes, part-time No, not currently
employed
No, retired Prefer not to
answer
Percent of Respondents
Are you currently employed? (N=217)
Transit Rider Non-Transit Rider
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-14
Among those who are employed, weekdays between 8 AM to 5 PM was the most popular time period to be working. Non-transit riders were slightly more likely to work on weekdays after 5 PM, and on Saturdays and Sundays.
The majority of respondents are not students. Among transit riders, 27% of respondents noted they are in middle or high school, which is a core market for Glendora Transit’s midday shuttle routes. College students are a small proportion of both the rider and non-rider groups.
30%
6% 3% 3%
63%
9%
73%
10% 8% 6%
19%
12%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Weekdays from
8 AM to 5 PM
Weekdays after
5 PM
Saturdays Sundays I am not
employed
Prefer not to
answer
Percent of PRespondents
If currently employed, when do you typically work? (Select all that that apply) (N=206)
Transit Rider Non-Transit Rider
63%
27%
7% 3%
90%
0% 5% 5%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
No Yes, high school or
middle school
student
Yes, college or
university
Prefer not to answer
Percent of Respondents
Are you a student? (N=214)
Transit Rider Non-Transit Rider
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-15
About 18% of respondents do not have access to a vehicle and rely on transit. However, there is a larger percentage of respondents who have access to a vehicle but opt to take transit.
The survey received responses from people ranging in age from under 18 to 85+. The age distribution of transit riders skews slightly younger due to the large portion of young adults that are a core market for Glendora Transit.
18%
24%
34%
10%
6%
2% 0% 0%
6%
12%
40%
18% 18%
7%
0% 1% 0%
4%
0%
10%
20%
30%
40%
50%
0 1 2 3 4 5 6 7 Prefer not
to answer
Percent of Respondents
How many vehicles are in your household? (N=223)
Transit Rider Non-Transit Rider
17%
1%
9%
12% 12%
10%
11% 11%
6%
11%
0%
2%
12%
15%
17%
9% 9%
2% 1%
32%
0%
5%
10%
15%
20%
25%
30%
35%
Under 18 18-24 25-34 35-44 45-54 55-64 65-74 75-84 85+ Prefer not to
answer
Percent of Respondents
What is your age? (N=259)
Transit Rider Non-Transit Rider
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-16
PHASE 2 COMMUNITY OUTREACH
During the second phase of outreach, the project team collected input on the proposed community shuttle and school shuttle by hosting two tabling events and distributing a survey using SurveyMonkey.
Tabling Events
Two tabling events were held to gather input from the public on the proposed community shuttle and school shuttles. The first event was held during the Earth Day event at Finkbiner Park on April 20, 2024. The second was held during Culture Fest in downtown Glendora on May 18, 2024. The tabling events had boards displaying maps of the new routes, allowing community members to review and leave comments. Stations were also set up for community members to take surveys on iPads. In total, 301 community members visited the tabling events on both days.
What did the public like?
Most of the participants who stopped by the booth had many positive comments about the proposed community shuttle and school shuttles. Participants liked that the City of Glendora is improving public transportation to increase access to various areas of the city, allowing them to use transit to different events.
Open-ended comments
▪ “This is cool! I like the idea.”
▪ “Great idea, I am glad it goes to Valley Center.”
▪ “I like that it goes to Glendora Public Market.”
▪ “I like the idea! Fixed route would be good. I would use it to get to Barnes and Noble.”
▪ “I live by Glendora Public Market and would love it to use it to get to the library.” ▪ “Running throughout the day is great.”
▪ “It’s hard to get to Glendora Marketplace by car. The bus may [help] reduce car traffic.”
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-17
What questions or suggestions did the public
have?
Booth participants also shared suggested improvements, suggestions, and questions on the proposed transit services. They suggested increasing the frequency of services and requested route information to be posted on the city website. Additionally, they wanted clarification on how much the fare would be and how they could pay.
Open-ended comments
▪ “Run times every 45 minutes to one hour.”
▪ “I would like the shuttle to run every 20 to 30 minutes.” ▪ “I would like route that run every 30 minutes.”
▪ “Run from 6 AM to 9 PM”
▪ “Route should start at 7 AM. It should run early because the [Metro] train gets in early.”
▪ “How much will this cost?”
▪ “How will I be able to pay?”
▪ “Provide information on website and make it accessible.” ▪ “Will services be posted to the website?”
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-18
SURVEY METHODOLGY
In April and May 2024, a community survey was conducted using Survey Monkey to gather feedback on the proposed community shuttle and school shuttles. The survey was promoted using handouts with QR codes passed out in downtown Glendora as well as at the Earth Day and Culture Fest events. Community members also had the opportunity to take the survey on iPads during the Earth Day and Culture Fest events if they desired. In total, the survey got 101 responses.
SURVEY ANALYSIS
Key Takeaways
The following summarizes the key takeaways from the survey:
Transit Usage
▪ Most of the respondents do not use public transportation (i.e., Glendora Transit, Foothill Transit, and LA Metro).
▪ Of those who take transit, most use Glendora Transit.
Community Shuttle
▪ About 60% liked the proposed community shuttle route, and 48% would ride the service.
▪ The top four locations that respondents indicated that they would travel to using the community shuttle included:
− Glendora Marketplace
− Future Glendora A Line Metro Station
− Glendora Village
− Glendora Public Market
▪ The top four reasons why respondents would not ride the community shuttle:
− A preference for driving
− Do not have a need to use the shuttle
− Proposed route is not close to where respondents live − Personal safety concerns
▪ Improvements and concerns that survey participants had about the community shuttle included:
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-19
− Additional stops at Walmart, Sprouts, Lone Hill Avenue, and Gladstone Street to access Diamond Ridge and South Hills Park
− Personal safety concerns
− Information about the schedules (i.e., arrival times and frequency) for the community shuttles
− Timing of transfers between the community shuttle and Metro A Line trains School Shuttles
▪ Slightly less than half do not have an opinion about the proposed school shuttle routes, while 38% said that the new changes work for them and their family. About 20% were not sure or stated that the new routes would not work for them and their families.
▪ Survey respondents shared why the school shuttles would not work for them:
− Personal safety concerns
− Needing service in the morning
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-20
Transit Usage
Of all survey respondents, 70% do not typically ride public transit (71 respondents). Of those who ride public transit, 13% ride Glendora Transit, 6% ride Foothill Transit, and 21% ride LA Metro.
13%
6%
21%
70%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Glendora Transit Foothill Transit LA Metro None of the above Percent of Respondents
Which transit services do you typically ride? (Select all that apply) (N=101)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-21
Glendora Transit Usage
Out of the respondents who stated they ride Glendora Transit, approximately one-third are Dial-A-Ride users. Approximately 40% of survey respondents ride either the North Gold Line Shuttle (27%) or the South Gold Line Shuttle (13%). Midday Shuttle riders constitute approximately 27% of survey respondents.
33%
27%
13% 13%
7% 7%
0%
0%
10%
20%
30%
40%
Dial-A-Ride North Gold
Line Shuttle
South Gold
Line Shuttle
Green
Midday
Shuttle
Orange
Midday
Shuttle
Tripper
Midday
Shuttle
Morning
Pilot Route
Percent of Respondents
Which Glendora Transit services do you typically ride? (Select all that apply) (N=15)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-22
Proposed Community Shuttle
Most of the survey participants (60%) like the proposed community shuttle.
Some of the reasons why participants liked the proposed community shuttle included:
▪ Access to various destinations throughout Glendora such as downtown, Glendora Marketplace, and Arrow Highway
▪ Connections to the future Glendora A Line Metro Station ▪ Good coverage throughout North and South Glendora
▪ Increased service throughout the day
▪ Increased access for older adults
Open-ended comments:
▪ “All day shuttle is perfect. I don’t have to wait at the Citrus APU Station.” ▪ “I live in South Glendora, and this would get me to the Metro. I also like that it would take me to downtown Glendora where there are a lot of events!” ▪ “Convenient for elderly people and those with accessibility needs.” ▪ “Access to the Glendora Marketplace and downtown Glendora.” ▪ “More access at more times.”
60%
21%
15%
4%
0%
10%
20%
30%
40%
50%
60%
70%
I like it Not sure I do not like it No opinion
Percent of Respondents
What do you think of the new all-day Community Shuttle? (N=73)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-23
Survey participants also shared suggested improvements, questions, and concerns for the community shuttle which included:
▪ Additional stops at Walmart, Sprouts, Lone Hill Avenue, and Gladstone Street to access Diamond Ridge and South Hills Park
▪ Personal safety concerns
▪ More information on schedules (i.e., arrival times and frequency) for the community shuttle
▪ Timing of connections between the new community shuttle and the Metro A Line Open-ended comments:
▪ “Should hit Gladstone to bring people to Diamond Ridge and even South Hills Park.” ▪ “It should stop at Walmart.”
▪ “Have a stop at Sprouts.”
▪ “There have been a lot of reports about public safety issues. How safe would the Community Shuttle be?”
▪ “[What is the] frequency? [Would it be] timed to Metro?” ▪ “I would like to see the time schedule as well.”
▪ “How often will the shuttle arrive at every stop?”
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-24
Riding the Community Shuttle
Slightly less than half stated that they would ride the community shuttle, 19% would not ride the shuttle, and 33% are not sure.
48%
19%
33%
0%
10%
20%
30%
40%
50%
60%
Yes No Not sure
Percent of Respondents
Would you ride the Community Shuttle? (N=73)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-25
The top four locations that respondents indicated they would travel to using the community shuttle were:
▪ Glendora Marketplace
▪ Future Glendora A Line Metro Station
▪ Glendora Village
▪ Glendora Public Market
Most people who responded “other” did not provide additional locations they would travel to using the community shuttle, except for one participant who said they would take the shuttle to their bank.
47%
40% 40% 37%
23% 22%
18%
12% 12% 10%
0%
10%
20%
30%
40%
50%
Percent of Respondents
Where would you go with the Community Shuttle? (Select all that apply) (N=73)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-26
The top four reasons for why respondents would not ride the community shuttle include:
▪ A preference for driving
▪ Do not have a need to use the shuttle
▪ Other factors such as:
− Proposed route is not close to where respondents live ▪ Personal safety concerns
Open-ended comments:
▪ “Need service near Palm Drive.”
▪ “Don’t live near the route.”
▪ “[I am] mobility challenged.”
▪ “I drive now, but I don’t know much longer because of my age. The proposed route wouldn’t help me [because] I live on Lonehill and Petunia.” ▪ “Not walking distance from where I live.”
28%
23% 23%
18%
4% 4%
2%
0%
5%
10%
15%
20%
25%
30%
I can drive
instead
Do not have
a need to
use the
shuttle
Not within
walking
distance
Concerns
about safety
Not
frequent
enough
Prefer not
to answer
Cannot
afford fare
Percent of Respondents
If you said you would not ride the Community Shuttle, why not? (Select all that apply) (N=57)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-27
Proposed School Shuttles
When asked about the proposed changes to the school shuttle routes, 44% did not have an opinion, and 38% stated that the new changes would work for them and their families. About 19% were not sure or stated that the new routes would not work for them and their families.
Survey respondents shared why the school shuttles would not work for them because they want transit services in the morning.
Survey respondents shared why the school shuttles would not work for them because they want transit services in the morning.
Open-ended comments:
▪ “It is a great service for school age children to use.” ▪ “It allows my granddaughter [to have] a safe ride to the Teen Center.” ▪ “Might need a bus to school in the morning.”
▪ “We have no children at home. These changes would not impact my wife and me.” 44%
38%
13%
6%
0%
10%
20%
30%
40%
50%
No opinion It works for me and
my family
I am not sure It does not work for
me and my family
Percent of Respondents
What do you think about the changes to the School Shuttles? (N=72)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-28
Survey Respondent Demographics
Most survey respondents live in Glendora. There are slightly more respondents in South Glendora than North Glendora. Very few respondents live in other areas.
About 61% of survey respondents are working full-time or part-time. 12% are currently not working, and 26% are retired.
2% 2% 2% 2%
32%
56%
6%
0%
10%
20%
30%
40%
50%
60%
Hollywood
(90068)
Monrovia
(91016)
Azusa
(91702)
Covina
(91724)
North
Glendora
(91740)
South
Glendora
(91741)
Prefer not
to answer
Percernt of Respdeonts
What is your home zip code? (N=66)
53%
9%
12%
26%
0%
0%
10%
20%
30%
40%
50%
60%
Yes, full-time Yes, part-time No, not currently
employed
No, retired Prefer not to
answer
Percent of Respondents
Are you currently employed? (N=66)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-29
Among those who are employed, weekdays between 8 AM to 5 PM was the most common time period to be working. Very few respondents work on weekdays after 5 PM and on Saturdays and Sundays.
Very few respondents are high school, middle school, and university students. 59%
5% 5% 8%
32%
5%
0%
10%
20%
30%
40%
50%
60%
70%
Weekdays
from 8 AM to
5 PM
Weekdays
after 5 PM
Saturdays Sundays I am not
employed
Prefer not to
answer
Percent of Respondents
If currently employed, when do you typically work? (Select all that apply) (N=66)
91%
2% 5% 3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
No Yes, high school or
middle school
Yes, college or
university
Prefer not to answer
Percent of Respondents
Are you a student? (Select one) (N=66)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-30
The survey received responses from people ranging in age from under 18 to 75+. The age distribution of respondents is between the ages of 35 to 64.
The majority of survey respondents have one to three vehicles in their households. 3%
2%
11%
15%
21% 21%
12%
2%
14%
0%
10%
20%
30%
Under 18 18-24 25-34 35-44 45-54 55-64 65-74 75+ Prefer not to
answer
Percent of Respondents
What is your age? (N=66)
0%
18%
36%
21%
8%
2% 2% 3%
11%
0%
10%
20%
30%
40%
0 1 2 3 4 5 6 7 Prefer
not to
answer
Percent of Respondents
How many vehicles are in your household? (N=66)
Appendix C: Community Outreach Summary
City of Glendora
Nelson\Nygaard Consulting Associates | C-31
Most survey respondents have a household size between two to four people. 8%
27%
18%
29%
6%
2%
11%
0%
10%
20%
30%
40%
1 2 3 4 5 6 Prefer not
to answer
Percent of Respondents
Including yourself, how many people live in your household? (N=66)
GOGLENDORA SHUTTLE MAP
ROYAL OAK MS
CHARTER OAK HS
GLENDORA HS
GODDARD MS
GLENDORA
VILLAGE
FINKBINER
PARK
SANDBURG MS
CITY HALL
TEEN &
FAMILY
CENTER
GLENDORA
PUBLIC MARKET
GLENDORA
MARKETPLACE
LA FETRA
CENTER
Covina Blvd
1st St
H
olle
n
b
e
c
k
A
v
e
B
arra
n
c
a
A
v
e
5th St
Lark Elle
n
A
v
e
S
a
n
G
a
briel A
v
e
B
o
n
nie
C
o
v
e
A
v
e
S
u
n
fl
o
w
er A
v
e
Allen Ave
Juanita Ave
Cienega Ave
Vin
c
e
nt A
v
e
Citru
s
A
v
e
Azu
s
a
A
v
e
Sierra Madre Ave
Leadora Ave
Mauna Loa Ave
Bennett Ave
V
alle
y
C
e
nter A
v
e
Lo
n
e
Hill A
v
e
Gladstone St
Foothill Blvd
Foothill Blvd
Gle
n
d
ora
A
v
e
Gle
n
d
ora
A
v
e
Puente St
Gladstone St
Cypress St
Foothill Blvd
Lorain
e
A
v
e
San Dimas Av e
Route 66
Azu
s
a
A
v
e
Gra
n
d
A
v
e
Gra
n
d
A
v
e
Gra
n
d
A
v
e
Arrow Hwy
Badillo St Badillo St
Covina Blvd
Arrow Hwy
Citrus
Covina
Glendora
San Dimas
Azusa
210
210
39 57
210
Covina Metrolink
APU/Citrus College
Glendora
San Dimas
A-Line
A-Line
Metrolink
Metrolink
0 0.25 0.5 Miles
A-Line
Grand Ave
Route 66
Ada Ave
Foothill Blvd
Vermont Ave
Vermont Ave
Glendora Ave
Glendora Ave
Glendora
CITY
HALL
FARES
Shuttle fares can be paid by cash (exact fare only) or with a TAP card.
Adults $1.00
Students (K-12) $0.75
Seniors (62+)/ Persons with disabilities $0.50
REGIONAL CONNECTIONS
Go Glendora connects with regional transit providers Metro Rail and Foothill Transit. For more information about transit services, contact them directly at:
(323) GO-METRO
(323) 466-3876
metro.net
(800) RIDE-INFO
(323) 743-3463
foothilltransit.org
HOLIDAYS
Glendora Transit is not
available on the following
holidays:
• New Years Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day
Timepoint Stop
Shuttles
ROUTE 1: Glendora Community Shuttle
ROUTE 2 :
Goddard-Sandburg MS Shuttle
ROUTE 3 :
Glendora HS Shuttle
ROUTE 4:
Charter Oak HS Shuttle
ROUTE 5 :
Royal Oak MS Shuttle
Glendora City Boundary
SCHEDULES
ROUTE 2
ROUTE 5
ROUTE 3 ROUTE 4
GODDARD-SANDBURG MIDDLE SCHOOL
ROYAL OAK MIDDLE SCHOOL
GLENDORA HIGH SCHOOL CHARTER OAK HIGH SCHOOL
Finkbiner Park Glendora Station Grand Ave/
Arrow Hwy
Glendora
Marketplace
6:00 6:06 6:15 6:24
6:30 6:36 6:45 6:54
7:00 7:06 7:15 7:24
7:30 7:36 7:45 7:54
8:00 8:06 8:15 8:24
8:30 8:36 8:45 8:54
9:00 9:06 9:15 9:24
9:30 9:36 9:45 9:54
10:00 10:06 10:15 10:24
10:30 10:36 10:45 10:54
11:00 11:06 11:15 11:24
11:30 11:36 11:45 11:54
12:00 12:06 12:15 12:24
12:30 12:36 12:45 12:54
1:00 1:06 1:15 1:24
1:30 1:36 1:45 1:54
2:00 2:06 2:15 2:24
2:30 2:36 2:45 2:54
3:00 3:06 3:15 3:24
3:30 3:36 3:45 3:54
4:00 4:06 4:15 4:24
4:30 4:36 4:45 4:54
5:00 5:06 5:15 5:24
5:30 5:36 5:45 5:54
6:00 6:06 6:15 6:24
6:30 6:36 6:45 6:54
7:00 7:06 7:15 7:24
7:30 7:36 7:45 7:54
8:00 8:06 8:15 8:24
Goddard MS Sandburg MS Glendora Village Teen Center
2:45 2:54 3:00 3:07
3:19 3:28 3:34 3:41
Royal Oak MS Teen Center Glendora Village
2:48 3:00 3:11
3:27 3:39 3:50
Goddard MS Sandburg MS Glendora Village Teen Center
12:40 12:49 12:55 1:02
1:14 1:23 1:29 1:36
Royal Oak MS Teen Center Glendora Village
1:48 2:00 2:11
2:27 2:39 2:50
GOGLENDORA
City of Glendora
Transportation DIvision
BUS RIDER
GUIDE
Effective August 2024
ROUTE 1 COMMUNITY SHUTTLE
Southbound
Weekdays except Thursday
Weekdays except Wednesday
Weekdays
Thursday
Wednesday
Weekdays
Glendora HS Glendora Village Teen Center
2:48 2:56 3:03
3:53 4:01 4:08
Charter Oak HS Teen Center Glendora Village
3:18 3:25 3:36
4:18 4:25 4:36
RULES
Rules will be enforced to
ensure a safe and enjoyable
ride for all passengers. Failure
to follow rules and regulations
on transit buses or stops may
result in denial of service.
Children under
9 must be
accompanied
by an adult.
Bikes must be
stored on the
front rack.
Eating and
drinking are
not allowed on
the bus.
Profanity
and unruly
behavior are
not tolerated.
Service
animals are
allowed on the
bus. Other pets
must remain in
carriers.
Priority seating
is reserved for
seniors and
persons with
disabilities.
Use headphones
with all audio
devices.
Smoking and
vaping are not
allowed on the bus
or at bus stops.
Weapons of
any kind are
prohibited on
the bus.
Personal items,
such as bags,
strollers, and
skateboards must
fit under the seat
or in your lap.
TITLE VI CIVIL
RIGHTS
The City of Glendora is
committed to ensuring that
no person is excluded from
participation in, or denied the
benefits of its service on the
basis of race, color or national
origin under Title VI of the Civil
Rights Act of 1964. In addition
to Title VI of the Civil Rights Act
of 1964, the City of Glendora
Transportation Division also
prohibits discrimination based
on sex, age, disability, religion,
medical condition, marital
status, or sexual orientation.
PM Times are shown in bold (all routes)
GOGLENDORA
Glendora
Marketplace
Grand Ave/
Arrow Hwy
Glendora
Station
Glendora
Village
Finkbiner
Park
6:30 6:39 6:48 6:51 6:53
7:00 7:09 7:18 7:21 7:23
7:30 7:39 7:48 7:51 7:53
8:00 8:09 8:18 8:21 8:23
8:30 8:39 8:48 8:51 5:53
9:00 9:09 9:18 9:21 9:23
9:30 9:39 9:48 9:51 9:53
10:00 10:09 10:18 10:21 10:23
10:30 10:39 10:48 10:51 10:53
11:00 11:09 11:18 11:21 11:23
11:30 11:39 11:48 11:51 11:53
12:00 12:09 12:18 12:21 12:23
12:30 12:39 12:48 12:51 12:53
1:00 1:09 1:18 1:21 1:23
1:30 1:39 1:48 1:51 1:53
2:00 2:09 2:18 2:21 2:23
2:30 2:39 2:48 2:51 2:53
3:00 3:09 3:18 3:21 3:23
3:30 3:39 3:48 3:51 3:53
4:00 4:09 4:18 4:21 4:23
4:30 4:39 4:48 4:51 4:53
5:00 5:09 5:18 5:21 5:23
5:30 5:39 5:48 5:51 5:53
6:00 6:09 6:18 6:21 6:23
6:30 6:39 6:48 6:51 6:53
7:00 7:09 7:18 7:21 7:23
7:30 7:39 7:48 7:51 7:53
8:00 8:09 8:18 8:21 8:23
8:30 8:39 8:48 8:51 8:53
Northbound ABOUT GOGLENDORA
Go Glendora is the City of
Glendora’s public transportation
system. Go Glendora consists of:
If you have questions, suggestions,
or any other feedback related
to your experience riding Go
Glendora, please contact us at:
[email protected]
(626) 852-4814 or
GO GLENDORA
SHUTTLE
Fixed-route bus service
for everyone
GO GLENDORA
DIAL-A-RIDE
Demand-response
service for eligible riders
June 24, 2025
City Council
Presentation
Presented by:
Kyle Taniguchi, Nelson\Nygaard
Consulting Associates
Agenda
▪ Project overview
▪ Existing conditions findings
▪ Proposed concepts
▪ Highlights from the final report
▪ Questions
2 Project Overview
▪ The Go Glendora Transit Plan is intended to guide future service improvements and capital investments.
▪ Project kicked off in September 2023.
▪ Final report and deliverables transmitted in late 2024.
Project Goals
3 Meeting the needs of
current and potential riders
Redesigning routes to serve
the future Glendora Station
Increasing the viability of
transit service in Glendora
Glendora Transit
The City of Glendora Transportation Division provides several public transportation services. ▪ Shuttle routes
– Metro A Line (formerly Gold Line) Commuter Shuttles (2) – Morning School Shuttle
– Midday School Shuttles (3)
– Fare: Adults-$1.00, Students-$0.75, Seniors-$0.50
▪ “Dial-A-Ride”
– On-demand, curb-to-curb transportation
– Open to residents 62 or older and residents unable to use shuttle routes – Fare: $0.50 within the city; $1.50-$4.00 to approved medical facilities outside the city 4 5:00 AM 7:00 AM 9:00 AM 11:00 AM 1:00 PM 3:00 PM 5:00 PM 7:00 PM 9:00 PM Tripper
Green
Orange
Morning Pilot
Gold Line South
Gold Line North
Weekday Schedule
Note: Orange and Green Shuttles start earlier on Thursday.
Shuttle Routes and Hours of Operation
5 Shuttle Ridership
6 0 5 10 15 20
Tripper
Green
Orange
Morning Pilot
Gold Line South
Gold Line North
Daily Riders
0 5 10 15 20
Tripper
Green
Orange
Morning Pilot
Gold Line South
Gold Line North
Riders per Service Hour
Shuttle Ridership Trends
▪ Like all transit systems in the country, ridership
declined significantly during the pandemic.
▪ Glendora Transit ridership has plateaued and
not recovered to pre-pandemic levels.
▪ Nationally, ridership recovery has been stronger
on all-day services and during off-peak times.
7 0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
Oct-19
Jan-20
Apr-20
Jul-20
Oct-20
Jan-21
Apr-21
Jul-21
Oct-21
Jan-22
Apr-22
Jul-22
Oct-22
Jan-23
Apr-23
Jul-23
Oct-23
Jan-24
Apr-24
Jul-24
Oct-24
Jan-25
Apr-25
Monthly Ridership
Shuttle Historical Ridership
Metrolink Gold Line Midday All Shuttles
Dial-A-Ride Ridership and Travel Patterns
8 ▪ Dial-A-Ride ridership has recovered better than Shuttle ridership. ▪ Major Dial-A-Ride destinations include La Fetra Center, Emanate Health Foothill Presbyterian Hospital, dialysis centers, Walmart Supercenter, Citrus College, and places of worship. ▪ Major origins include Glendora Gardens, Jay’s Mobile Home Park, and areas of higher density. 0 500
1,000
1,500
2,000
2,500
Oct-19
Jan-20
Apr-20
Jul-20
Oct-20
Jan-21
Apr-21
Jul-21
Oct-21
Jan-22
Apr-22
Jul-22
Oct-22
Jan-23
Apr-23
Jul-23
Oct-23
Jan-24
Apr-24
Jul-24
Oct-24
Jan-25
Apr-25
Monthly Ridership
Dial-A-Ride Historical Ridership
Transit need within Glendora is low relative to
adjacent communities
9 Low
-wage jobs are concentrated around Glendora
Village, Citrus College, and Glendora Marketplace.
10 Community Engagement
11 56%
30%
8%
4% 2% 0%
0%
10%
20%
30%
40%
50%
60%
Very
satisfied
Satisfied Somewhat
satisfied
Somewhat
dissatisfied
Dissatisfied Very
dissatisfied
Percent of Respondents
How satisfied are you overall with Glendora Transit’s
service?
“Luis, the driver - excellent person,
always on time, very helpful.”
“I really appreciate the shuttle
service and driver, Ernie!”
"Rose is spectacular."
▪ Shuttle rider on-board survey
▪ Community online survey
▪ Dial-A-Ride rider phone survey
▪ Pop-up events in the community
▪ Riders are appreciative and satisfied
with Glendora Transit.
– 86% of survey respondents said they are
very satisfied or satisfied
Community Input
12 46%
33%
21% 19% 18%
0%
10%
20%
30%
40%
50%
Service to new
areas
More frequent
service
Later service Weekend
shuttle service
Earlier service
Percent of Respondents
Which potential service improvements are most important to you?
50%
37%
32%
27%
16%
7% 5%
0%
10%
20%
30%
40%
50%
60%
Service to
where I
want to go
Better
connections
to A-Line
and Foothill
Transit
More
frequent
service
None of the
above
Weekend
service
Later
weekday
service
Earlier
weekday
service
Percent of Respondents
What would encourage you to try public transit, or use it more often? (Select all that apply)
▪ Desire for:
– Service to more destinations in
Glendora
– Better connections to the A Line
– More frequent transit service (less
waiting!)
– Longer service hours
13 Proposed Concepts
Community Shuttle
14 ▪ Weekdays only
▪ Operates from 6 AM to 9 PM
▪ 30-minute service all-day
▪ Branded as “Route 1”
Current Shuttles
Proposed Shuttles
▪ More direct and easierto-understand routes.
▪ All schools with service
will continue to be
served in the afternoon
(2 trips each).
▪ All routes will serve
Glendora Village and the
Teen Center.
▪ Routes numbered 2
through 5.
▪ Discontinue Morning
Pilot route due to low
ridership.
School Shuttles
What did the public think?
60%
21%
15%
4%
0%
10%
20%
30%
40%
50%
60%
70%
I like it Not sure I do not like it No opinion
Percent of Respondents
What do you think of the new all-day Community
Shuttle?
“All day shuttle is perfect. I don’t have to
wait at the Citrus APU Station.”
48%
19%
33%
0%
10%
20%
30%
40%
50%
60%
Yes No Not sure
Percent of Respondents
Would you ride the Community Shuttle?
“It’s hard to get to Glendora Marketplace by car. The
bus may [help] reduce car traffic.”
▪ The five new routes would require a total of
nine vehicles to operate, including spare
vehicles.
▪ 4 vehicles for community shuttle
▪ 3 vehicles for four school routes
▪ 2 spares
▪ New bus stops to be established/signage
installed
▪ Rider guide to be printed
Implementation Details
What else is in the final report?
▪ Executive summary
▪ Complete survey results
▪ Recommended performance monitoring metrics
▪ Bus stop guidelines for future reference
▪ Additional recommendations related to:
▪ Future service expansion (as funding/ridership permit) ▪ Fare policy
▪ Technology modernization
Questions? Thank You!
19 Kyle Taniguchi
[email protected]
STAFF REPORT
TO: Mayor and Council Members DATE: June 24, 2025
FROM: Community Development DISTRICT(S): Citywide
SUBJECT: First Reading and Introduction of an Ordinance Updating the City's Fire Hazard Severity Zone Map
RECOMMENDATION
That the City Council:
1. Introduce for first reading an Ordinance entitled, "AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
GLENDORA ADOPTING THE OFFICIAL FIRE HAZARD SEVERITY ZONE MAP PREPARED BY THE CALIFORNIA
DEPARTMENT OF FORESTRY AND FIRE PROTECTION AND THE OFFICE OF THE STATE FIRE MARSHAL FOR
LOCAL RESPONSIBILITY AREAS WITHIN THE CITY, PURSUANT TO CALIFORNIA GOVERNMENT CODE SECTIONS 51175-51189."
STRATEGIC FOCUS AREAS
Not Applicable
EXECUTIVE SUMMARY
In February 2025, the California Department of Forestry and Fire Protection (CAL FIRE) began releasing updated maps identifying Fire Hazard Severity Zones (FHSZ) throughout the State. On March 24, 2025, CAL FIRE released updated maps for FHSZ covering Los Angeles County including the City of Glendora. Government Code Sections 51175 through 51189 mandate that the City adopt the updated FHSZ maps within 120 days of their release.
LEGISLATIVE HISTORY / PREVIOUS ACTIONS
Due to an increase in severe and destructive fires, the State of California began identifying and adopting FHSZ maps in 1985.
The maps are updated periodically. State law requires that local agencies adopt the current FHSZ maps by ordinance. The local agency may adopt additional areas but cannot exclude areas identified in the current FHSZ.
On March 25, 2025, to satisfy the requirements of Government Code 51178.5, the City posted the updated FHSZ maps and presented a report to the City Council on the same day at their regular meeting.
DISCUSSION
CAL FIRE regularly reviews and updates the FHSZ maps in accordance with Government Code Sections 51178 and 51179.
A Fire Hazard Severity Zone (FHSZ) is a geographic area classified by the State as having a moderate, high, or very high wildfire hazard.
CAL FIRE uses available science and data to create a model that serves as the basis of zone assignments. The model evaluates the probability of the area burning and potential fire behavior in the area. Modeling factors include fire history, vegetation, flame length, blowing embers, proximity to wildland, terrain, and weather patterns. The updated FHSZ maps for the local responsibility areas (released in March 2025) are inclusive of burn probabilities for wildland areas from 2020 fire data. The City of Glendora FHSZ map is provided as an attachment to the ordinance.
It is important to note that these maps measure hazard and not risk.
FISCAL IMPACT
There is no fiscal impact associated with the Ordinance.
ENVIRONMENTAL DETERMINATION
This Ordinance is exempt from the California Environmental Quality Act (CEQA) under Section 15061(b)(3) of the CEQA Guidelines, which provides that CEQA only applies to projects that have the potential for causing a significant effect on the environment. The Ordinance is associated with a requirement of State law and is limited to the adoption of FHSZ maps.
Fire “hazard” is based on physical conditions that create a likelihood and expected fire behavior over a 30 to 50-year period without considering mitigation measures such as home hardening, recent wildfires, or fuel reduction.
Fire “risk” is the potential damage a fire can cause to the area under existing conditions, accounting for any modifications such as fuel reduction projects, defensible space, and ignition-resistant building construction.
The purpose of these designations is to increase life safety and reduce the potential for structure ignitability by reducing fuels (defensible space) and improving construction features that would prevent ignition and ember intrusion, thereby reducing the threat of life or structure loss during a wildfire event. The FHSZ is used to identify high hazard areas in the City’s General Plan Safety Element, Local Hazard Mitigation Plan, and the application of the Building Codes for new development and construction. Staff is nearing completion of updates to both the Safety Element and Local Hazard Mitigation Plan. Both will be updated with the current FHSZ map.
The updated FHSZ map adds over 1,000 acres designated as “very high” fire hazard, with the greatest acreage added by designating the South Hills part of the FHSZ. More specifically, the March 2025 update reflected; 5,149 acres designated very high
578 acres designated high
555 acres designated moderate
27.3% in very high designations
55% increase overall
For more information, please visit the City’s website at https://www.cityofglendora.gov/News-Articles/Fire-Hazard-SeverityZones Government Code section 51179 requires a local agency to adopt, by ordinance, the Fire Hazard Severity Zone maps within 120 days of receiving them from CAL FIRE. Staff recommends the second reading of the Ordinance at the July 8, 2025, City Council meeting. The Ordinance would become effective on August 8, 2025, 30 days after adoption.
Prepared By Jeff Kugel, Community Development Director
Concurs With Not Applicable
Reviewed By Jeff Kugel, Community Development Director
Certified to Availability of Funds Kyle Johnson, Finance Director/City Treasurer Approved By Adam Raymond, City Manager
Legal Review Danny Aleshire, City Attorney
CEQA Review Not Applicable
ATTACHMENTS:
A. Ordinance
B. FHSZ Presentation Slides
Attachments
A. Oridnance.pdf
B. FHSZ Presentation Slides.pdf
ORDINANCE NO._______
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
GLENDORA ADOPTING THE OFFICIAL FIRE HAZARD SEVERITY
ZONE MAP PREPARED BY THE CALIFORNIA DEPARTMENT OF
FORESTRY AND FIRE PROTECTION AND THE OFFICE OF THE
STATE FIRE MARSHAL FOR LOCAL RESPONSIBILITY AREAS
WITHIN THE CITY, PURSUANT TO GOVERNMENT CODE SECTIONS
51175-51189
THE CITY COUNCIL
City of Glendora, California
WHEREAS, the California Department of Forestry and Fire Protection has, pursuant to Government Code §§ 51175 through 51189 and Public Resources Code § 4201 through § 4204, conducted a review and update of the Fire Hazard Severity Zone maps for jurisdictions throughout the State of California; and,
WHEREAS, these updated maps are intended to reflect current scientific data, fire behavior modeling, vegetation conditions, and topography; and, WHEREAS, Government Code §51179 requires each city to post the map on its website, answer questions on the map, and to adopt, by ordinance, the updated Fire Hazard Severity Zone map for their jurisdiction within 120 days of receiving the proposed map; and WHEREAS, the updated Fire Hazard Severity Zone map was made available to the public for review and comment as required Government Code §51178.5. The map was posted on the City of Glendora website on March 25, 2025, and the City Council of Glendora received a presentation on the subject during the Council meeting held on March 25, 2025; and WHEREAS, adoption of the updated Fire Hazard Severity Zone map attached hereto as Exhibit “A” will support the enhanced fire planning, building code application, public awareness, and emergency preparedness within areas of elevated fire risk.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF GLENDORA, CALIFORNIA, DOES HEREBY ORDAIN AS FOLLOWS:
SECTION 1. The City Council hereby adopts the Fire Hazard Severity Zone map as recommended by the California Department of Forestry and Fire Protection pursuant to Government Code section 51178 as shown on Exhibit “A”.
SECTION 2. This Ordinance is exempt from the California Environmental Quality Act (CEQA) under Section 15061(b)(3) of the CEQA Guidelines, which provides that CEQA only applies to projects that have the potential for causing a significant effect on the environment.
SECTION 3. Severability Clause: If any section, subsection, sentence, clause, phrase, or portion of this Ordinance is for any reason held to be invalid or unenforceable by a court of competent jurisdiction, the remaining portions of this Ordinance shall nonetheless remain in full force and effect. The City Council hereby declares that it would have adopted this Ordinance irrespective of the invalidity of any particular portion thereof.
Ordinance No. _____ Page 2 of 3
SECTION 4. Repealer Clause: If any section, subsection, sentence, clause, phrase, or portion of this Ordinance is for any reason held to be invalid or unenforceable by a court of competent jurisdiction, the remaining portions of this Ordinance shall nonetheless remain in full force and effect.
SECTION 5. Effective Date: The Mayor shall sign this Ordinance and the City Clerk shall attest and certify to the passage and adoption thereof and cause same to be published at least once in the San Gabriel Valley Examiner, a weekly newspaper of general circulation, published in the City of Glendora, which newspaper is hereby designated for that purpose (per Govt. Code § 40806). This Ordinance shall be effective on the thirtieth (30th) day after its adoption by the City Council.
PASSED, APPROVED AND ADOPTED by the City Council of the City of Glendora this ___ day of ____, 2025.
BY: __________________________________
David Fredendall
Mayor
APPROVED AS TO FORM:
Aleshire & Wynder, LLP
DANNY ALESHIRE
City Attorney
CERTIFICATION
I, do hereby certify that the foregoing Ordinance was introduced for first reading on the _____ day of ______, 20__. Thereafter, said Ordinance was duly approved and adopted at a regular meeting of the City Council on the _____ day of ______, 20__, by the following roll call vote:
AYES: MEMBERS:
NOES: MEMBERS:
ABSENT: MEMBERS:
ABSTAIN: MEMBERS:
I further certify that said Ordinance was published as required by law in a newspaper of general circulation in the City of Glendora, California on the __________.
Dated:
KATHLEEN R. SESSMAN
City Clerk/Communications Director
Ordinance No. _____ Page 3 of 3
EXHIBIT A
FIRST READING AND INTRODUCTION OF AN ORDINANCE UPDATING THE CITY’S FIRE HAZARD SEVERITY ZONE MAPS
COMMUNITY DEVELOPMENT
CITY COUNCIL
JUNE 24, 2025
JEFF KUGEL, COMMUNITY DEVELOPMENT DIRECTOR
REQUEST
▪ On March 24, 2025, CAL FIRE released updated maps for Fire Hazard Severity Zones (FHSZ) covering LA County including Glendora
▪ Government Code Sections 51175 through 51189 mandate that the City adopt updated maps within 120 days of release. ▪ Ordinance to adopt FHSZ map for Glendora.
BACKGROUND
▪ Due to severe fires, State began identifying and adopting FHSZ maps in 1985.
▪ An FHSZ is an area identified based on the potential for wildfires, considering factors like vegetation, terrain, and fire behavior models.
▪ Purpose is to increase safety and reduce potential for fire though construction measures, create defensible space,
reduce threat to loss of life and property.
That the City Council:
1. Introduce for first reading an Ordinance entitled, “AN
ORDINANCE OF THE CITY COUNCIL OF THE CITY OF GLENDORA
ADOPTING THE OFFICIAL FIRES HAZARD SEVERITY ZONE MAP
PREPARED BY THE CALIFORNIA DEPARTMENT OF FORESTRY AND FIRE
PROTECTION AND THE OFFICE OF THE STATE FIRE MARSHAL FOR
LOCAL RESPONSIBILITY AREAS WITHIN THE CITY, PURSUANT TO CALIFORNIA GOVERNMENT CODE SECTIONS 51175-51189.”
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