CITY COUNCIL MEETING AGENDA
November 18, 2024 Page 1 of 5
CITY OF
HUNTINGTON PARK
City Council
Regular Meeting
Agenda
Monday, November 18, 2024
6:00 p.m.
City Hall Council Chambers
6550 Miles Avenue, Huntington Park, CA 90255
Karina Macias
Mayor
Arturo Flores Eduardo “Eddie” Martinez
Vice Mayor Council Member
Jonathan A. Sanabria Esmeralda Castillo
Council Member Council Member
All agenda items and reports are available for review in the City Clerk’s Office and www.hpca.gov. Any writings or documents provided to a majority of the City Councilregarding any item on this agenda (other than writings legally exempt from public disclosure) will be made available for public inspection in the Office of the City Clerk located at 6550 Miles Avenue, Huntington Park, California 90255 during regular business hours, 7:00 a.m. to 5:30 p.m., Monday – Thursday, and at the City Hall Council Chambers during themeeting.
Any person who requires a disability-related modification or accommodation, including auxiliary aids or services, in order to participate in the public meeting may request such modification, accommodation, aid or service by contacting the City Clerk’s Office either in person at 6550 Miles Avenue, Huntington Park, California or by telephone at (323) 584-6230.
Notification in advance of the meeting will enable the City to make reasonable arrangements to ensure accessibility to this meeting.
PLEASE SILENCE ALL CELL PHONES AND OTHER ELECTRONIC
EQUIPMENT WHILE COUNCIL IS IN SESSION. Thank you.
PLEASE NOTE--The numerical order of items on this agenda is for convenience of reference.
CITY COUNCIL MEETING AGENDA
November 18, 2024 Page 2 of 5
Items may be taken out of order upon request of the Mayor or Members of the City Council.
Members of the City Council and the public are reminded that they must preserve order and decorum throughout the Meeting. In that regard, Members of the City Council and the public are advised that any delay or disruption in the proceedings or a refusal to obey the orders of the City Council or the presiding officer constitutes a violation of these rules. • The conduct of City Council meetings is governed by the portion of the California Government Code commonly known as the "Brown Act" and by the Huntington Park City Council Meeting Rules of Procedure.
• The City Council meeting is for conducting the City's business, and members of the audience must obey the rules of decorum set forth by law. This means that each speaker will be permitted to speak for three minutes to address items that are listed on the City Council agenda or topics which are within the jurisdictional authority of the City.
• No profanity, personal attacks, booing, cheering, applauding or other conduct disruptive to the meeting will be permitted. Any person not adhering to the Rules of Procedure or conduct authorized by the Brown Act may be asked to leave the Council Chambers.
• All comments directed to the City Council or to any member of the City Council must be directed to the Mayor (or Chairperson if Mayor is absent).
We ask that you please respect the business nature of this meeting and the order required for the proceedings conducted in the Council Chambers.
PUBLIC COMMENT
For both open and closed session, each speaker will be limited to three minutes per Huntington Park Municipal Code Section 2-1.207. Time limits may not be shared with other speakers and may not accumulate from one period of public comment to another or from one meeting to another. This is the only opportunity for public input except for scheduled public hearing items.
All comments or queries shall be addressed to the Council as a body and not to any specific member thereof. Pursuant to Government Code Section 54954.2(a)(2), the Ralph M. Brown Act, no action or discussion by the City Council shall be undertaken on any item not appearing on the posted agenda, except to briefly provide information, ask for clarification, provide direction to staff, or schedule a matter for a future meeting.
ADDITIONS/DELETIONS TO AGENDA
Items of business may be added to the agenda upon a motion adopted by a minimum twothirds vote finding that there is a need to take immediate action and that the need for action came to the attention of the City or Agency subsequent to the agenda being posted. Items may be deleted from the agenda upon the request of staff or Council.
IMPORTANT NOTICE
The City of Huntington Park shows replays of City Council Meetings on Local Access Channel 3 and over the Internet at www.hpca.gov. NOTE: Your attendance at thispublic meeting may result in the recording and broadcast of your image and/or voice.
CITY COUNCIL MEETING AGENDA
November 18, 2024 Page 3 of 5
CALL TO ORDER
ROLL CALL
Mayor Karina Macias
Vice Mayor Arturo Flores
Council Member Eduardo “Eddie” Martinez
Council Member Jonathan A. Sanabria
Council Member Esmeralda Castillo
INVOCATION
PLEDGE OF ALLEGIANCE
PRESENTATION(S)
1. NATIONAL FAMILIY CAREGIVERS’ MONTH PROCLAMATION
2. SHOP SMALL BUSINESS SATURDAY PROCLAMATION
3. RECOGNITION OF HALLOWEEN EVENT SPONSORS
4. DTSC PRESENTATION OF PUBLIC RIGHT OF WAYS CLEAN UP
5. PET OF THE MONTH
PUBLIC COMMENT
Pursuant to Government Code Section 54954.3(a) Members of the public will have an opportunity to address the City Council on items listed on this agenda. For items on this agenda each speaker will be limited to three minutes per Huntington Park Municipal Code Section 2-1.207. Time limits may not be shared with other speakers and may not accumulate from one period of public comment to another or from one meeting to another.
STAFF RESPONSE
RECESS TO CLOSED SESSION
CLOSED SESSION
1. CONFERENCE WITH LEGAL COUNSEL – ANTICIPATED LITIGATION Government Code Section 54956.9(d)(2)
Consideration of one (1) potential case
2. CONFERENCE WITH LEGAL COUNSEL - ANTICIPATED LITIGATION Government Code section 54956.9(d)(4)
Consideration of initiation of litigation on one matter
CLOSED SESSION ANNOUNCEMENT
CONSENT CALENDAR
All matters listed under the Consent Calendar are considered routine and will be enacted by one motion. There will be no separate discussion of these items prior to the time the Council votes on the motion unless members of the Council, staff, or the public request
CITY COUNCIL MEETING AGENDA
November 18, 2024 Page 4 of 5
specific items to be discussed and/or removed from the Consent Calendar for separate action.
CITY CLERK
1. CITY COUNCIL MEETING MINUTES
IT IS RECOMMENDED THAT CITY COUNCIL:
Approve Minute(s) of the following City Council Meeting(s):
1. Regular City Council Meeting held November 4, 2024
2. CONSIDERATION AND ADOPTIOIN OF RENT STABILIZATION ORDINANCE IT IS RECOMMENDED THAT CITY COUNCIL:
1. Waive second reading and adopt Ordinance establishing rent stabilization measures for the City of Huntington Park.
FINANCE
3. CHECK REGISTERS
IT IS RECOMMENDED THAT CITY COUNCIL:
1. Approve Accounts Payable and Payroll Warrant(s) dated November 18, 2024
END OF CONSENT CALENDAR
REGULAR AGENDA
FINANCE
1. APPROVE AGREEMENT WITH SDI PRESENCE, LLC FOR INFORMATION
TECHNOLOGY SUPPORT SERVICES
IT IS RECOMMENDED THAT CITY COUNCIL:
1. Approve to agreement with SDI Presence, LLC for information technology support services; and
2. Authorize the City Manager to execute the Professional Services Agreement.
CITY COUNCIL MEETING AGENDA
November 18, 2024 Page 5 of 5
COMMUNITY DEVELOPMENT
2. CONSIDERATION AND APPROVAL TO SOLICIT ON CALL BUILDING AND
SAFETY, PLANNING AND ARCHITECTURAL SERVICES
IT IS RECOMMENDED THAT CITY COUNCIL:
1. Authorize staff to publish and solicit a Request for Proposal (RFP) from qualified firms to provide On Call Building and Safety, Planning and Architectural Services
PARKS AND RECREATION
3. CONSIDERATION AND APPROVAL OF FACILITY RENTAL PERMIT AND FEE
WAIVER REQUEST BY BUDDHIST TZU CHI FOUNDATION FOR A FOOD
DISTRIBUTION
IT IS RECOMMENDED THAT CITY COUNCIL:
1. Waive the Facility Rental Permit fee for the Buddhist Tzu Chi Foundation for a Food Distribution event on November 23, 2024; and
2. Waive the Public Works fee and;
3. Waive the Police Department fee.
CITY CLERK
4. COUNCIL APPOINTMENTS TO VARIOUS COMMISSIONS
IT IS RECOMMENDED THAT CITY COUNCIL:
1. Make appointments to Commissions consistent with provisions set forth in Resolution No. 2015-19.
END OF REGULAR AGENDA
DEPARTMENTAL REPORTS
WRITTEN COMMUNICATIONS
COUNCIL COMMUNICATIONS
Council Member Esmeralda Castillo
Council Member Jonathan A. Sanabria
Council Member Eduardo “Eddie” Martinez
Vice Mayor Arturo Flores
Mayor Karina Macias
CITY COUNCIL MEETING AGENDA
November 18, 2024 Page 6 of 5
ADJOURNMENT
The City of Huntington Park City Council will adjourn the meeting to a Regular Meeting on Monday, December 2, 2024 at 6:00 P.M.
I, Eduardo Sarmiento, hereby certify under penalty of perjury under the laws of the State of California that the foregoing agenda was posted at City of Huntington Park City Hall and made available at www.hpca.gov not less than 72 hours prior to the meeting. Dated this 15 th day of November 2024.
Eduardo Sarmiento, City Clerk
CONSENT CALENDER
ITEM 1
MINUTES
Meeting of the
City of Huntington Park City
Council Monday, November 4,
2024
The regular meeting of the City Council of the City of Huntington Park, California was called to order at 6:02 p.m. on Monday, November 4, 2024, in the Council Chambers at City Hall, 6550 Miles Avenue, Huntington Park, California; Mayor Karina Macias presiding.
PRESENT: Council Member(s): Esmeralda Castillo, Jonathan Sanabria, Eduardo “Eddie” Martinez, Vice Mayor Arturo Flores (arrived at 6:18pm), and Mayor Karina Macias
ABSENT: Council Member(s):
CITY OFFICIALS/STAFF: Ricardo Reyes City Manager; Eduardo Sarmiento City Clerk; Steve Forster Director of Community Development; Gerardo “Jerry” Lopez Director of Public Works; Cynthia Norzagaray Director of Parks and Recreation, Sergio Infanzon Director of Communications; Gloria Ramirez City Attorney.
INVOCATION
Mayor Macias led the invocation.
PLEDGE OF ALLEGIANCE
Councilmember Martinez led the Pledge of Allegiance
PRESENTATION(S)
1. PRESENTATION OF BREAST CANCER AWARENESS MONTH
PROCLAMATION TO ALTAMED
2. NATIONAL DIABETES AWARENESS MONTH PROCLAMATION
3. SHOP SMALL BUSINESS SATURDAY PROCLAMATION
PUBLIC COMMENTS
1) Susana Munoz
2) Yvonne Correa
3) Valdomero Capis
4) Anita Navarro
5) Maria De Los Angeles
6) Angel Perez
7) Ana Maria
8) Vanessa Martinez
9) Jaz
10)Jasmin Gonzalez
11)Jose Silva
12)Hector Ruiz
13)Eduardo Cardenas
14)Alberto Espircuerta
15)Alexander
16)Ramon Cruz
17)Lilia Delgado
18)Aida Vega
19)Mari Vagallon
20)Jane Doe
21)Carol White
22)Wendy with CBE
23)Laura Garcia with CBE
24)Jennifer Ganada
25)Jane Doe
26)Elena with CBE
27)Edwin Delgado
28)Maria Sanchez
STAFF RESPONSE
The City Manager requested staff is in contact with the business owner from public comment #1.
The City Manager also requested we pull Item #3 from the regular agenda.
Councilmember Sanabria requested we provide contact information to the business owner.
CLOSED SESSION
RECESS TO CLOSED SESSION at 8:10pm
1. CONFERENCE WITH LEGAL COUNSEL – ANTICIPATED LITIGATION Government Code Section 54956.9(d)(2)
Consideration of one (1) potential case
2. CONFERENCE WITH LABOR NEGOTIATORS
Government Code Section 54957.6
Agency designated representatives: Ricardo Reyes
Employee organization: Huntington Park POA
3. PUBLIC EMPLOYMENT
Government Code Section 54957(b)(1)
Title:Various City Directors
MEETING RECONVIENED at 9:08pm
CLOSED SESSION ANNOUNCEMENT
City Attorney Glora Ramirez reported that the record should reflect that all five members of the City Council were present Council Member(s) Castillo, Sanabria, Martinez, Vice Mayor Flores and Mayor Macias were present. The Item in the closed session titled Anticipated Litigation was briefed; no action was taken; nothing to report. Item titled Labor Negotiations was briefed, and no action to be reported. The Item titled Public Employment; was not discussed, and nothing to be reported.
CONSENT CALENDAR
All matters listed under the Consent Calendar are considered routine and will be enacted by one motion. There will be no separate discussion of these items prior to the time the Council votes on the motion unless members of the Council, staff, or the public request specific items to be discussed and/or removed from the Consent Calendar for separate action.
CITY CLERK
1. CITY COUNCIL MEETING MINTUES
RECOMMENDED THAT CITY COUNCIL:
Approve Minute(s) of the following City Council Meeting(s):
1. Regular City Council Meeting held October 21, 2024
2. SECOND READING AND ADOPTIOIN OF ORDINANCE TO ADOPT A NEW FLOODPLAIN MANAGEMENT PLAN; TO COORDINATE WITH THE
CALIFORNIA BUILDING STANDARDS CODE; TO ADOPT FLOOD HAZARD MAPS; TO DESIGNATE A FLOODPLAIN ADMINISTRATOR; AND FOR OTHER PURPOSES; PROVIDING FOR SEVERABILITY AND AN EFFECTIVE DATE IT IS RECOMMENDED THAT CITY COUNCIL:
1. Waive full reading and adopt Ordinance by title and adopt a new floodplain management plan; to coordinate with the California building standards code; to adopt flood hazard maps; to designate a floodplain administrator; and for other purposes; providing for severability and an effective date.
FINANCE
3. CHECK REGISTER
RECOMMENDED THAT CITY COUNCIL:
1. Approve Accounts Payable and Payroll Warrant(s) dated November 4, 2024 MOTION: Councilmember Martinez motioned to approve the consent calendar.
The motion was seconded by Councilmember Castillo. The motion was carried out by unanimous consent.
AYES: Council Member (s): Castillo, Sanabria, Martinez, Vice Mayor Flores, and Mayor Macias
NOES: Council Member (s): None
ABSENT: Council Member(s): None
END OF CONSENT CALENDAR
REGULAR AGENDA
CITY MANAGER
1. INTRODUCTION OF AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF HUNTINGTON PARK, CALIFORNIA AMENDING TITLE 2, CHAPTER 3, ARTICLE 4, SECTION 2-3.405(C) OF THE HUNTINGTON PARK MUNICIPAL CODE
MOTION: Councilmember Sanabria motioned to approve the item. The motion was seconded by Vice Mayor Flores. The motion was carried out by majority consent.
AYES: Council Member (s): Sanabria, Martinez, Vice Mayor Flores and NOES: Council Member (s): Castillo, Mayor Macias
ABSENT: Council Members (s): None
COMMUNICATIONS
2. RECOMMENDATIONS FOR SPECIALIZED PROFESSIONAL PUBLIC AFFAIRS
AND STRATEGIC PLANNING SERVICES
MOTION: Vice Mayor Flores motioned to approve the item. The motion was seconded by Councilmember Martinez. The motion was carried out by unanimous consent.
AYES: Council Member (s): Castillo, Sanabria, Martinez, Vice Mayor Flores and Mayor Macias
NOES: Council Member (s): None
ABSTAIN: Council Members (s): None
COMMUNITY DEVELOPMENT
3. CONSIDERATION AND APPROVAL TO SOLICIT ON CALL BUILDING AND
SAFETY, PLANNING, AND ARCHITECTURAL SERVICES
MOTION: City Manager requested that this item be pulled. Mayor Agreed. No Voting conducted.
4. CONSIDERATION AND APPROVAL TO AWARD A PROFESSIONAL SERVICES AGREEMENT TO MNS ENGINEERING INC. FOR COMMUNITY DEVELOPMENT SERVICES.
MOTION: Councilmember Martinez motioned to approve the item. The motion was seconded by Councilmember Sanabria. The motion was carried out by majority consent.
AYES: Council Member (s): Castillo, Sanabria, Martinez, and Mayor Macias
NOES: Council Member (s): None
ABSTAIN: Council Members (s): Vice Mayor Flores
CITY CLERK
5. COUNCIL APPOINTMENTS TO VARIOUS COMMISSIONS
MOTION: Mayor Macias moved to appoint Ricardo Barba Ochoa to the Parks and Recreation Commission.
Councilmember Martinez moved to appoint Sophia Acosta and Alejandra Moreno to the Youth Leadership Commission.
Councilmember
PUBLIC HEARING(S)
COMMUNITY DEVELOPMENT
1. CONSIDERATION AND APPROVAL OF TWO RESOLUTIONS SUPPORTING THE CITY’S APPLICATION TO THE PROHOUSING DESIGNATION PROGRAM
AND THE PROHOUSING INCENTIVE PROGRAM
MOTION: Mayor Macias opened public testimony at 10:05pm, nobody provided public testimony, public testimony closed at 10:05pm.
Councilmember Martinez motioned to approve the item. The motion was seconded by Councilmember Castillo. The motion was carried out by unanimous consent.
AYES: Council Member (s): Castillo, Sanabria, Martinez, Vice Mayor Flores and Mayor Macias
NOES: Council Member (s): None
ABSENT: Council Members (s): None
2. CONSIDERATION AND ADOPTION OF THE RENT STABILIZATION
ORDINANCE
MOTION: Mayor Macias asked to move the Public Hearing Item before closed session. Mayor Macias opened public testimony at 7:43pm,13, public testimony occurred. Public testimony closed at 8:07pm.
Councilmember Sanabria motioned to approve the item. The motion was seconded by Vice Mayor Flores. The motion was carried out by unanimous consent.
AYES: Council Member (s): Castillo, Sanabria, Martinez, Vice Mayor Flores and Mayor Macias
NOES: Council Member (s): None
ABSENT: Council Members (s): None
DEPARTMENTAL REPORTS
Parks and Recreation Director would like to thank staff, directors with their help in the Haunted House. The event was successful. She also invited the public to please join the department on Thursday for the Veterans Day Event from 4pm-7pm.
The City Clerk reported that the two ordinances brought to first reading tonight. He would also like to remind the public and staff that tomorrow is election day, so go out and vote if for any questions please contact the city clerk’s office.
Community Development invited people to the event at Salt Lake Park. The Health and Education committee will be hosting the Alzheimer’s Event. He would also like to thank everybody who participated in the Community Clean Up.
Communications encouraged the community to become involved in programs. He also would like to remind the public that there is a Fair Housing Workshop on Wednesday, November 6th from 2-4pm. He also reported that the email sent out regarding the Rent Stabilization ordinance received 54% engagement.
WRITTEN COMMUNICATIONS
NONE
COUNCIL COMMUNICATIONS
Councilmember Castillo thanked everybody who went out and participated at the community clean up event.
Councilmember Sanabria thanked staff for their hard work.
Councilmember Martinez thanked everyone for creating a safe space during council meetings. He recognized the groups and volunteers that helped out during the Community Clean Up Event. He asked when the next one would be. The next one would be on February 22, 2025.
Vice Mayor Flores thanked staff and colleagues for helping with the rent control item.
He requested we look into upgrading our RFP and RFQ processing or processing software (papers, civic plus, planet bids, etc.).
Mayor Macias thanked staff for all their hard work with the Halloween event and community clean up events.
ADJOURNMENT
Mayor Macias adjourned the meeting in honor of Maria De Jesus Lopez and Fernando Valenzuela at 10:19 p.m. The next City of Huntington Park City Council meeting will be held on Monday, November 18th, 2024, at 6:00 pm.
Respectfully submitted,
Eduardo Sarmiento, City Clerk
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ITEM 2
CITY OF HUNTINGTON PARK
Office of the City Clerk
City Council Agenda Report
November 18, 2024
Honorable Mayor and Members of the City Council
City of Huntington Park
6550 Miles Avenue
Huntington Park, CA 90255
Dear Mayor and Members of the City Council:
CONSIDERATION AND ADOPTION OF THE RENT STABILIZATION ORDINANCE IT IS RECOMMENDED THAT THE CITY COUNCIL:
1. Waive second reading and adopt Ordinance establishing rent stabilization measures for the City of Huntington Park.
BACKGROUND
At its November 4, 2024, meeting, the City Council introduced and waived first reading of Ordinance which establishes rent stabilization regulations including the following:
• Exceptions for those properties protected under state and/or federal law, including units, spaces and residents covered under mobile home state laws. • Rent caps set at 3% per year or CPI, whichever is lower, with one increase allowed every 12 months.
• Capital improvement pass-throughs, allowing landlords to recover 50% of approved improvement costs over a minimum of five years.
• Just-cause or “at-fault” eviction protections, requiring landlords to provide a valid reason, notice, and an opportunity to tenants to cure alleged violations. • Allows for “no-fault” evictions with buyout offers/options protecting tenants by providing them with proper notice, ability to reject offers and offers two months’ rent as relocation assistance.
• Security deposit limits in accordance with Section 1950.5 of the Civil Code. • Mandatory annual registration of rental units to ensure compliance and accurate data collection.
• Enforcement mechanisms, including the ability of the City to issue administrative citations, civil and criminal penalties of up to $1,000 per violation. • Establishment of an appeal and hearing process for final decisions made by the City, including the process of designating of an impartial hearing officer. • Ability for Landlords and Tenants to seek administrative and judicial review for any alleged violation of the Chapter.
RENT STABILIZATION ORDINANCE
November 18, 2024
• In addition, during the November 4, 2024, the City Council including in its action, direction to include Anti-Retaliation language (shown in Underline in the attached draft Ordinance).
BACKGROUND AND DISCUSSION:
All prior staff reports on this topic are incorporated by reference and should be considered as part of the record.
LEGAL REQUIREMENT
The proposed ordinance complies with current state laws, including the Costa-Hawkins Rental Housing Act and the Ellis Act. The proposed ordinance has been reviewed by the City Attorney’s Office to ensure legal compliance.
FISCAL IMPACT/FINANCING
Funding for the implementation and administration of the rent stabilization program will be refined through a comprehensive fee study. The program will be self-sustained by revenues generated from the landlord registry fee, ensuring that operational costs are covered without additional financial burden on the city’s general fund.
CONCLUSION
Upon City Council approval, staff will proceed with the recommended actions, including implementing the ordinance, conducting outreach, and ensuring compliance.
Respectfully submitted,
Ricardo Reyes
City Manager
Eduardo Sarmiento
City Clerk
ATTACHMENTS
A. Rent Stabilization Ordinance
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ORDINANCE NO. 2024-XX
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
HUNTINGTON PARK, CALIFORNIA, ADDING CHAPTER
21 (RENT STABLIZATION) TO TITLE 8 (BUILDING
REGULATIONS) OF THE HUNTINGTON PARK
MUNICIPAL CODE ESTABLISHING RENT
STABILIZATION REGULATIONS
WHEREAS, the increasing housing rent burden and poverty faced by many residents in the City of Huntington Park threatens the health, safety, and welfare of its residents by forcing them to choose between paying rent and providing food, clothing, and medical care for themselves and their families; and WHEREAS, according to a report by the California Housing Partnership Corporation (2022), in Los Angeles County, lower-income renters are likely than higher income renters to spend more than half of their income on housing; and in 2019, 87% of deeply low-income households (earning less than or equal to 15% of local area median income or “AMI”) and 72% of very low-income households (earning less than or equal to 30% of AMI) are severely cost burdened, while 2% of moderate-income households experience this level of cost burden; and
WHEREAS, the City’s 2021-2029 Housing Element states that across the City’s 10,617 renter households, 6,679 (62.9%) spend 30% or more of gross income on housing costs, compared to other local regions; additionally, 3,357 renter households in the City (31.6%) spend 50% or more of gross income on housing costs, compared to
28.9% regionally; and
WHEREAS, pursuant to the City’s police power, as granted broadly under Article XI, section 7 of the California Constitution, to make and enforce local ordinances and regulations within their jurisdiction, as long as they do not conflict with state law; and WHEREAS, the Costa-Hawkins Rental Housing Act, California Civil Code section 1954.50, et seq., limits the applicability of local rent stabilization policies, including prohibiting local jurisdictions from applying rent stabilization to certain residential rental properties, and this Ordinance intends to comply with such limitations, and all other applicable state and federal laws; and
WHEREAS, rent control ordinances have long been held to be a valid exercise of a city’s police power to regulate the health and safety of its residents.
NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF HUNTINGTON PARK AS FOLLOWS:
SECTION 1. The City Council hereby finds that the foregoing recitals are true and correct and are incorporated herein as substantive findings of this Ordinance. - 2 -
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SECTION 2. The City Council hereby approves adding Chapter 21 (Rent Stabilization) to Title 8 (Building Regulations) to the Huntington Park Municipal Code to read as follows:
CHAPTER 21 RENT STABILIZATION
8-21.0 Intent and purpose.
The City Council of the City of Huntington Park finds:
(a) The continued rise in rental rate has contributed to a housing affordability crisis, with the majority of renters in Huntington Park being “rent-burdened,” paying over 30% of their income towards rent.
(b) A significant percentage of residents face difficulty maintaining affordable, stable and adequate housing.
(c) The purpose of these provisions is to promote long-term stability in the rental market by limiting unreasonable rent increases while allowing landlords a fair and reasonable return on investment. This Chapter establishes guidelines for permissible rent increases, the application process for rent adjustments, and protections for both tenant and landlords.
8-21.1 Definitions.
(a) "City” refers to the City of Huntington Park.
(b) “Covered Rental Unit” shall mean any residential unit rented to tenants unless explicitly exempt pursuant to Section 8-21.2 (Applicability and exemptions). (c) “Department” means the Community Development Department of the City of Huntington Park, or other department designated by the city council to administer the provisions of this chapter.
(d) “Director” means the Director of Community Development of the City of Huntington Park or designee.
(e) “Rental Agreement” shall refer to an agreement between a landlord and a tenant for the use or occupancy of a rental unit.
(f) “Landlord” shall mean any property owner or any other person legally entitled to offer any rental unit for rent or entitled to received collect rent for the use and occupancy of a rental unit.
(g) “Tenant” shall mean any individual who leases a rental unit from a Landlord. This includes but is not limited to a tenant, subtenant, lessee, sublessee, or any other person entitled under the terms of a rental agreement to the occupancy of a rental unit.
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(h) “Capital Improvement” shall mean significant additions or upgrades that materially extend the life of the property, distinct from routine maintenance or repairs covered by insurance.
(i) “Rent” shall mean the amount paid by a Tenant for the use of a rental unit, including access to housing services.
(j) “Rental Unit” shall refer to any dwelling unit as defined under California Civil Code Section 1940(c), located in the jurisdictional boundaries of the City of Huntington Park and that is used or occupied for human habitation in consideration of payment of rent.
(k) “Rent ceiling” refers to the maximum allowable rent which a landlord may charge on any controlled rental unit.
8-21.2 Applicability and exemptions.
(a) This Chapter shall not apply to any residential units expressly exempt pursuant to any provision of state of federal law, and those specifically exempt as follows:
I. Any rental unit that has a certificate of occupancy or equivalent permit for residential occupancy issued after February 1, 1995. For this purpose, certificate of occupancy is the certificate first issued before the property is used for any residential purpose; or
II. Any rental unit that is alienable separate from the title to any other dwelling unit, including single family residences, condominiums, and townhomes.
III. Any rental unit, space, or resident covered under the provisions of the state Mobilehome Residency Law, Civil Code section 798, et seq., as applicable.
IV. Any rental unit that is a subdivided interest in a subdivision, as specified in California Business and Professions Code section 11004.5(b), (d), and (t).
V. Any rental unit for which the Landlord receives federal, state, or local housing subsidies, including, but not limited to federal housing assistance vouches issued under Section 8 of the United States Housing act of 1937 (42 U.S.C Sec. 1437f).
VI. Residential real property containing no more than two rental units in which the owner occupies one of the units as the owner’s principal place of residence since the beginning of the tenancy, so long as the owner continues in occupancy. For purposes of this subsection:
(i) The term “owner” means a natural person who owns at least a 25 percent ownership interest in the residential real property. (ii) An exemption under this subsection shall expire by operation of law when the owner ceases to reside on the property as their principal place - 4 -
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of residence. It shall be the owner’s responsibility to inform the Department of the change in occupancy and enroll the rental unit in the City’s Covered Rental Unit registry as required by this Chapter within 6 months of the change in owner occupancy.
(b) Any person with an ownership interest in a Rental Unit may claim an from this Chapter by filing an application with the Department in a form approved by the City.
8-21.3. Permissible Rent increases.
(a) Annual Rent Cap: Rent increases on covered rental units are capped at 3% per year or 100% of the Consumer Price Index (CPI) for the Los Angeles-Long BeachAnaheim region, whichever is lower. (b) Frequency: Rent on covered rental units may only be increased once during a 12- month period.
(c) Initial Rent Ceiling: Landlords may set market rent when a rental unit becomes vacant, but subsequent rent increases must follow the annual rent cap guidelines. (d) No Banking of Increases: Landlords may not bank unused rent increases from previous years for future use. This chapter will be enforceable prospectively. 8-21.4 Capital improvement pass-throughs.
(a) 50% Pass-Through: Landlords may pass through 50% of capital improvement costs to tenants in covered rental units provided:
I. The improvement benefits tenants directly, such as upgrades in plumbing, roofing, or heating systems.
II. Costs are amortized over a minimum period of 5 years.
III. Capital improvements cannot include regular maintenance or repairs from wear and tear, repairs covered by homeowner’s insurance or be the result of landlord’s failure to perform regular maintenance.
IV. Landlords notify tenants at least 30 days in advance and provide detailed documentation on costs.
V. Approval Required: The Department must approve any capital improvement pass-throughs before they can be passed to tenants.
VI. Application Process: The landlord must apply to the Department for recovery of capital improvement costs, on a form approved by the Department, within 6 months of completing the capital improvement. 8-21.5 Landlord application for rent adjustment.
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(a) Fair Return: If a landlord believes that the permissible rent increase under Section 4 prevents them from receiving a fair and reasonable return on investment on a covered rental unit, they may file an application for a rent adjustment with the Community Development Department.
(b) Criteria for Adjustment: The landlord must provide detailed financial records demonstrating that the rent limitations are causing a net operating income to fall below acceptable levels.
(c) Review and Approval of Application for Rent Adjustment: The Community Development Department shall consider the following factors as well as any other relevant factors in reviewing the application and making its determination:
I. The landlord’s income and expenses relative to the covered rental property's net operating income
II. Changes in property taxes to be paid by a landlord.
III Changes in the CPI.
IV. The history of any prior hearings of determinations on an application for a rent adjustment by a landlord.
V. The addition of capital improvements on a rental property.
VI. The need for repairs caused by circumstances other than ordinary wear and tear.
(d) Tenant Notice: Landlords must provide at least 30 days’ notice to tenants of any approved rent increase beyond the cap. The landlord must provide notice to tenant via personal service or certified mail return receipt requested. 8-21.6 Security deposits.
(a) Until July 1, 2024, Section 1950.5 of the California Civil Code limited the amount of security deposits to two times the monthly rent for unfurnished units or three months’ rent for furnished units.
(b) After July 1, 2024, the law limits security deposits to one month’s rent. For landlords who own no more than two residential rental properties that collectively include no more than four total units for rent, the limit is two times the monthly rent, but only if the landlord is a natural person or a limited liability company in which all members are natural persons.
8-21.7 Termination of Tenancy: Just Cause; No-Fault; Relocation Assistance; and Buyout Offers and Notices.
(a) Just Cause Evictions: Landlords may only evict tenants for specific reasons, including:
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I. Nonpayment of rent.
II. Material breach of the lease.
III. Illegal activities or property damage.
IV. Assigning or subletting the premises in violation of the Tenant’s lease. (b) Notice to Cure Just Cause Evictions. Before a Landlord issues a notice to terminate a Tenancy for just cause that is a curable lease violation, the Owner shall first give notice of the violation to the Tenant with an opportunity to cure the violation pursuant to paragraph (3) of Section 1161 of the Code of Civil Procedure. If the violation is not cured within the time period set forth in the notice, a three-day (3-day) notice to quit without an opportunity to cure may thereafter be served to terminate the Tenancy.
(c) No-Fault Evictions: Includes any of the following:
I. Landlord’s intent to occupy the Covered Rental Unit by the Landlord or their spouse, domestic partner, children, grandchildren, parents, or grandparents.
II. Withdrawal of the Covered Residential Unit from the rental market for an anticipated period of at least 24 months, as affirmed by the Landlord in a written affidavit submitted to the City.
III. The Landlord complying with any of the following: (i) an order issued by a government agency or court relating to the habitability that necessitates vacating the Covered Rental Unit; (ii) an order issued by a governmental agency to vacate the Covered Residential Unit; or (iii) a local ordinance that necessitates vacating the Covered Residential Unit.
IV. Intent to demolish or to substantially remodel the Covered Residential Unit. (d) Relocation Assistance: For termination for no-fault termination, the Landlord must either: (i) provide relocation assistance equivalent to two (2) months’ rent for no-fault eviction due to reasons; or (ii) waive in writing the payment of Rent for the final two (2) months of the Tenancy, prior to the Rent becoming due.
I. If a Landlord issues a notice to terminate a Tenancy for no-fault, the Landlord shall notify the Tenant of the Tenant’s right to relocation assistance or Rent waiver, and all other rights pursuant to this Section.
(e) When terminating a Tenancy either for just cause or no-fault, a Landlord must comply with all of the following: (i) The Landlord must serve a written notice in accordance with Civil Code sections 1946 through 1946.5, to the Tenant that states that, in addition to any information required by federal or State law, the Landlord will terminate the Tenancy, and that indicates at least one at-fault or no-fault just cause reason as provided in this Section; and (ii) The Landlord has not accepted and will not accept Rent or any other consideration in return for the continued use of the Covered Rental Unit beyond the term of the terminated - 7 -
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Tenancy in compliance with Civil Code sections 1945 through 1946.5; and (iii) The Landlord qualifies the termination as at-fault or no-fault just cause, as specified in Section; and (iv) The Landlord has submitted to the City, within five (5) days after service of the notice of termination on the Tenant, a true and accurate copy of the Landlord's written notice of termination, and proof of such service, signed under penalty of perjury, on the Tenant, through the City’s Rental Registry progress. The Landlord shall maintain proof of service to the City as evidence that the Landlord has complied with this section; and (v) The Landlord must provide the notice in the language that the Owner and Tenant used to negotiate the terms of the Tenancy, in addition to English. (f) Buyout Offers and Notices: A Landlord must inform a Tenant of certain rights before offering any form of compensation in exchange for a Tenant’s agreement to voluntarily vacate a Covered Rental Unit. The information must be given in writing to each Tenant in a unit with respect to which buyout offer is made, on a form approved by the City. The Landlord must retain a copy of the form along with a record of when it was given to the Tenant for at least five (5) years after it is signed. The disclosures should include: (i) the right to refuse the offer; (ii) the right for the Tenant to consult a lawyer; (iii) a 30-day right for the Tenant to rescind its acceptance of the Landlord’s buyout offer; (iv) a statement that the Tenant may visit the Department to compare its offer to other buyout offers in the Tenant’s neighborhood and other relevant information; (v) the form must include a place for the Landlord to sign, together with a date of the Landlord’s signature, verifying that the required notice was provided to the Tenant, a place for the Tenant to sign, verifying that he or she received the notice; (vi) the form must include the amount of relocation fees required under paragraph (d) of Section 8-21.7; (vii) any other information deemed necessary by the Director. (g) Anti-Retaliation:
I. Prohibition Against Retaliation. No Landlord shall retaliate against a Tenant by raising rent, reducing services, failing to perform necessary repairs, threatening eviction, or initiating eviction proceedings because the Tenant has exercised their legal rights under the Section, including but not limited to:
a. Reporting habitability concerns or violations to local authorities; b. Joining or organizing tenant associations;
c. Participating in rent stabilization program;
d. Requesting repairs or maintenance;
e. Filing complaints about rent increases or unsafe conditions; or f. Exercising any other rights protected under local, state or federal law.
II. Presumption of Retaliation. If a Landlord takes any adverse action such as rent increases, eviction threats, or reductions in services, within 180 days of a Tenant engaging in a protected activity, it shall be presumed that the Landlord’s actions are retaliatory. The Landlord may rebut this presumption by providing clear and convincing evidence of a legitimate, non-retaliatory reason for the action.
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III. Remedies for Retaliation. Tenants who are victims of retaliation are entitled to:
a. Reinstatement of rental terms prior to the retaliation action (e.g., reversal of rent increase or restoration of services);
b. Damages, including but not limited to, emotional distress and relocation expenses, where applicable;
c. Civil penalties to deter further retaliatory actions; and d. Attorney’s fees and court costs, if successful in proving retaliation. 8-21.8 Tenant petition for rent adjustments.
(a) Petition Process: Tenants in a covered rental unit may file a petition with the Department if they believe a rent increase is not in compliance with this Chapter, is unjustified or if housing services have been reduced (e.g., decreased maintenance, utilities not provided).
(b) Tenant’s Burden of Proof: Tenants must provide evidence that the rent increase violates the ordinance or that services have been reduced. 8-21.9 Rental unit registration.
(a) Rental Registry Required. No Landlord shall demand or accept rent for a Covered Rental Unit without first registering the Covered Rental Unit and serving on the Tenant or displaying in a conspicuous place, proof of registration. (b) Registration Process.
I. Within 60 days after the effective date of this Chapter for the initial registration, and on or before December 30th of each subsequent year, a Landlord must register with the Department each Rental Unit that is rented or available for rent for a term exceeding 30 consecutive days by filing a rental registration in a form approved by the City. The Landlord shall provide the Rent amount and Tenancy information for every Rental Unit on the rental registration form. Registration is complete only when any and all fees under this Chapter have been paid and all of the following information is provided: ownership information; property information; year built; certificate of occupancy date or the date the final permit was issued by the City; the number of total Rental Units in the rental property; the number of bedrooms and bathrooms for each Rental Unit; Tenant information, including names and move-in dates; the amount of rent in effect at the time of registration and the date and amount of the last rent increase; and description of the housing services.
II. After the initial Rental Unit registration, the Landlord shall: (i) update the rental registration annually; (ii) update the rental registration within 30 days of the start of a new tenancy; (iii) update the rental registration if there is any subsequent change in the tenancy or ownership (i.e., change in - 9 -
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ownership or management or change in owner’s or manager’s contact information).
III. A Landlord of a Rental Unit which is not registered with the City because of a claim of exemption, shall provide the City, on a form approved by the City and accompanied by supporting documentation, a written declaration stating the facts upon which the Landlord bases a claim of exemption from this Chapter. If a Landlord fails to submit a written declaration and supporting documents by December 30, 2024, and December 30 of each year thereafter, the Rental Unit shall be deemed to be subject to the provisions of this Section. If a Landlord declares that the Rental Unit is not subject to the registration requirements of this Section because the Rental Unit is vacant, the Landlord shall provide a certification to the Department declaring that the Rental Unit is and shall remain vacant, and the Rental Unit shall be secured against unauthorized entry.
IV. For every Rental Unit for which a Landlord is required to register pursuant to this Section, the Landlord shall post a notice in form provided by the City, providing information about this Chapter and the Department’s contact information. Notices must be posted in a conspicuous location in the common area, at the entry or entries to the building(s) or units, or other similar location(s) as necessary to provide Tenants a reasonable opportunity to view the notice. If there is no common area or similar location, this requirement may be satisfied by mailing the notice to each Tenant of the building, by certified mail, return receipt requested. The notice shall be written in English and Spanish, and in any other languages as required by the City.
V. Failure to Register: Landlords who fail to register their units may not enforce rent increases or evictions.
8-21.10 Enforcement and compliance.
(a) Penalties for Non-Compliance:
I. Civil Penalty: Any person violating any of the provisions, or failing to comply with any of the requirements, of this chapter may be liable for a civil penalty not to exceed $1,000 for each violation.
II. Criminal Penalty: Any person violating any of the provisions or failing to comply with any of the requirements of this chapter shall be guilty of a misdemeanor and punished by a fine of not more than $1,000, or by imprisonment in the county jail for a period of not more than six months, or by both.
III. Each violation of any provision of this Chapter, and each day during which any such violation is committed, permitted or continued, shall constitute a separate offense.
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(c) Appeals Process: Tenants or landlords may appeal decisions made under this Chapter to a hearing officer within 30 days.
(d) The above remedies are not exclusive and do not preclude the city or any tenant from seeking other remedies or penalties provided by applicable law. 8-21.11 Administrative review and appeals.
(a) Administrative Review: The Director’s decision on a rent adjustment application, tenant petition for adjustment or a pass-through cost recovery application will be issued in a notice of decision.
I. The Director shall review and evaluate applications pursuant to this Chapter and issue a notice of decision in accordance with adopted procedures and regulations.
II. The Director may request documents, interview witnesses and affected parties, and gather necessary evidence to review and make appropriate conclusions and findings.
III.The Director’s decision may be appealed to a hearing officer in accordance with the following procedures as set forth herein.
(b) Appeals Process: Parties may file an appeal and request a hearing with the City Clerk no later than 30 calendar days after the Director issues a notice of decision.
Appeals will be heard by a hearing officer. If the filing deadline falls on a weekend, holiday, or other day when city hall is officially closed, the filing deadline will extend to the following city hall business day.
(c) Hearing Dates: A hearing on a request for appeal will be scheduled before a hearing officer for a date no sooner than 15 days and no later than 60 days after receipt of the request for appeal and proof of service, unless the hearing officer determines that good cause exists for an extension of time. Upon setting the hearing date, the hearing officer shall send written notice to the appealing party of the date, time and place set for the hearing. Within five calendar days of receipt of the notice of hearing, the appealing party shall deliver a copy of the notice to each affected tenant or landlord, as applicable, via personal service or certified mail return receipt requested.
(d) Public Hearing: Appeals are conducted in a public hearing, and both parties may present evidence. At the hearing, the hearing officer shall review the record of the decision and hear testimony of the party requesting the appeal, representatives of the department, and any other interested party. The hearing officer may continue the hearing and request additional information from the landlord or tenant before issuing a written decision.
(e) Application and Materials: At an appeal hearing, the hearing officer shall consider only the administrative record that was the subject of the department’s final decision.
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(f) Hearing Continuance. The hearing officer may, in his or her discretion, grant a continuance of the hearing date upon a request and a showing of good cause. The request must be made in writing and be received by the hearing officer at least 5 business days prior to the hearing date. If the Landlord is requesting an extension, the Landlord must personally deliver a copy of the request to the affected Tenant(s). If a Tenant is the party requesting an extension, the Tenant must personally deliver a copy of the request to the Landlord or Landlord’s agent. In no event shall the continuance be longer than 15 calendar days from the originally scheduled hearing date.
(g) Decision and Notice: After the hearing, the hearing officer shall affirm, modify or reverse the decision and specify the reasons for its decision or refer the matter back to the Department for further review.
I. Decisions shall be rendered within 30 days of the close of the hearing.
II. The hearing officer shall mail the hearing officer’s decision to the affected parties within 10 days after it is rendered.
III. The decision of the hearing officer shall be final and not subject to further appeal.
(h) Final Decision. The decision of the hearing officer shall be final and not subject to further appeal.
(i) Judicial Review of Hearing Officer Decision. Any person directly aggrieved by an administrative decision of a hearing officer pertaining to a request for appeal of a Director’s decision under this Chapter, may seek judicial review in the court pursuant to Government Code section 53069.4 and/or Code of Civil Procedure sections 1094.5 and 1094.6.
(j) Hearing Officer. The City Manager shall establish procedures for the selection of a Hearing Officer. Hearing Officers shall be selected in a manner that avoids the potential for pecuniary or other bias. In no event shall the Hearing Officer be the Director. The compensation, if any, of the Hearing Officer shall be paid by the City. Compensation shall not be directly or indirectly conditioned upon whether or not decisions of the City are upheld by the Hearing Officer. 8-21.12 Administrative Citations.
(a) Any Landlord or Tenant who violates any provisions of this Chapter, or Department’s procedures and guidelines, is subject to an administrative citation and fine as provided for in Chapter 5 of Title 1 of the municipal code. 8-21.13 Additional remedies.
(a) Tenant Legal Rights: Tenants may bring a civil lawsuit against landlords for violations of the ordinance. Remedies may include injunctive relief, damages, and attorneys’ fees.
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(b) Eviction Defense: A tenant may use a landlord’s failure to comply with the ordinance as a defense to eviction.
8.21.14 Notices to tenants.
(a) Landlords must provide to each tenant, prior to, or at the time of agreeing to rent or lease a rental unit, a notice of tenant rights and under this chapter. The Department shall publish a form notice of tenant rights in English and any other frequently spoken languages.
(b) Landlords must provide the form notice in the following circumstances:
I. When entering into a rental agreement, by including a copy of the form notice as an exhibit or attachment to the written rental agreement.
II. When renewing a rental agreement.
8.21.15 Implementation and rulemaking.
(a) The City Manager and City Attorney shall take all necessary steps to implement this ordinance, including the creation of forms, public information, and administrative procedures.
SECTION 3. If any action, subsection, line, sentence, clause, phrase, or word of this Ordinance is for any reason held to be invalid or unconstitutional, either facially or as applied, by a decision of any court of competent jurisdiction, such decision shall not affect the validity of the remaining portions of this Ordinance, and each and every individual section, subsection, line, sentence, clause, phrase, or word without regard to any such decision.
SECTION 4. This ordinance shall become effective thirty (30) days after approval by the City Council.
SECTION 5. The City Clerk shall certify to the adoption of this Ordinance and shall cause the same to be published or posted as prescribed by law.
PASSED, APPROVED and ADOPTED this 18th day of November, 2024. _________________________
Karina Macias, Mayor
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ATTEST:
_________________________
Eduardo Sarmiento, CMC
City Clerk
ITEM 3
City of Huntington Park
Demand Register
November 18, 2024
PAYEE INVOICE NUMBER ACCOUNT NUMBER DESCRIPTION Sum of TRANSACTION AMOUNT ABSOLUTE SOFTWARE INC INV01619959 742-7010-421.74-09 NETWORK SECURITY RENEWAL 613.15 INV01619960 742-7010-421.74-09 NETWORK SECURITY RENEWAL 4,200.00 ABSOLUTE SOFTWARE INC Total 4,813.15
ACCESS AUTO GLASS 1261 111-7010-421.43-20 WINDSHIELD PD UNIT 994 410.00 ACCESS AUTO GLASS Total 410.00
AIRESPRING INC. 190093451 113-8915-499.56-41 FILE 1422-NOVEMBER 2024 1,128.63 AIRESPRING INC. Total 1,128.63
ALAN'S LAWN AND GARDEN CENTER INC 51435 111-8010-431.74-10 PORTABLE GENERATOR 942.00 51549 111-8010-431.61-20 MATERIAL CHAIN SAW REPAIR 44.00 51587 741-8060-431.43-20 PORTABLE GENERATOR 942.00
53100 741-8060-431.43-20 CHAIN SAW REPAIR 231.00
54003 741-8060-431.43-20 CREDIT-PORTABLE GENERATOR 942.00 54037 741-8060-431.43-20 CHAINSAW BAR OIL 27.00
ALAN'S LAWN AND GARDEN CENTER INC Total 3,128.00
ALFRED MARTINEZ 9172024 111-7010-421.59-10 MILEAGE REIMBURSEMENT 29.88 ALFRED MARTINEZ Total 29.88
ALL CITY MANAGEMENT SERVICES 96295 111-9010-413.56-41 SCHOOL CROSSING GUARD 13,308.00 ALL CITY MANAGEMENT SERVICES Total 13,308.00
AMAZON.COM SERVICES INC 13JM-MRTX-4XF9 111-6010-451.74-10 FITNESS CENTER EQUIPMENT 157.08 19RP-9LW4-WJ6C 111-8024-421.43-10 NUMBERS FOR JAIL CELLS 13.10 19XV-DRQ6-66KR 111-6010-466.55-50 HALLOWEEN SUPPLIES 22.93 1CLM-PY7Q-4NH3 111-6010-466.55-50 HALLOWEEN SUPPLIES 120.28 1DGV-XFXR-3FW4 111-6010-466.55-50 VINTAGE LANTERN 38.31 1H9T-GHC1-PCX9 111-8020-431.61-20 KEURIG & COFFEE PODS 165.05 1HDC-P6PP-4WQQ 111-6010-451.74-10 FITNESS CENTER EQUIPMENT 88.18 AMAZON.COM SERVICES INC Total 604.93
AMSTERDAM PRINTING AND LITHO 7721233 111-0110-411.56-28 TOTE BAGS 723.81 AMSTERDAM PRINTING AND LITHO Total 723.81
AREA E DISASTER MGMT BOARD 2024-25-012 111-7010-421.43-20 MEMBERSHIP FEE FY 24-25 6,772.00 AREA E DISASTER MGMT BOARD Total 6,772.00
City of Huntington Park
Demand Register
November 18, 2024
AT&T 22486966 111-9010-419.53-10 CREDIT (0.14)
AT&T Total (0.14)
AUTO ZONE 4075178036 111-7010-421.43-20 PD UNIT 966 SUPPLIES 295.60 4075186116 741-8060-431.43-20 PW UNIT 359 & 360 SUPPLIES 56.54 4075187310 741-8060-431.43-20 FLEET SUPPLIES 18.46
4075187312 111-7010-421.43-20 PD UNIT 975 SUPPLIES 210.32 4075188152 111-7010-421.43-20 PD UNIT SUPPLIES 54.11
4075197736 741-8060-431.43-20 PW UNIT 354 SUPPLIES 26.17 4075197853 741-8060-431.43-20 FLEET SUPPLIES 264.73
AUTO ZONE Total 925.93
AY NURSERY INC. 181362 535-8090-452.61-20 CALLISTEMON TREES 190.31 182038 535-8090-452.61-20 5 FICUS TREES 842.81
182039 535-8090-452.61-20 5 JACARANDA TREES 842.81
182040 535-8090-452.61-20 5 SYCAMORE TREES 842.81
AY NURSERY INC. Total 2,718.74
BAVCO 295339 535-8090-452.74-10 BACKFLOW REPLACEMENT 4,460.49 299777 111-8023-451.43-10 MATERIALS FOR REPAIRS 968.11
300242 111-8023-451.43-10 MATERIALS FOR REPAIRS 391.28
300938 535-8090-452.74-10 BACKFLOW ASSEMBLY 862.16
BAVCO Total 6,682.04
BEAR ELECTRICAL SOLUTIONS, INC 23999 221-8014-429.56-41 TRAFFIC SIGNAL MAINTENANCE 6,350.00 24314 221-8014-429.56-41 TRAFFIC SIGNAL MAINTENANCE 6,350.00 24493 221-8014-429.56-41 TRAFFIC SIGNAL MAINTENANCE 620.00 BEAR ELECTRICAL SOLUTIONS, INC Total 13,320.00
BEE REMOVERS 602833 111-7010-421.56-41 EMERGENCY BEE REMOVAL 370.00 BEE REMOVERS Total 370.00
BLUE LINE ACADEMY LLC 3002034 111-7010-421.59-10 PD TRAINING 200.00 BLUE LINE ACADEMY LLC Total 200.00
BRIGHTLIFE DESIGNS LLC 1578 111-6010-451.74-10 HOLIDAY PALM TREE DECORATIONS 17,050.00 BRIGHTLIFE DESIGNS LLC Total 17,050.00
BSN SPORTS, LLC 309463608 111-6030-451.61-35 SPORTS SUPPLIES 622.87 BSN SPORTS, LLC Total 622.87
City of Huntington Park
Demand Register
November 18, 2024
CACEO 200031730 111-5010-419.59-15 CACEO WEBINAR TRAINING 36.00 200031784 111-5010-419.59-15 DEVELOPMENT TRAINING 21.00 CACEO Total 57.00
CALIFORNIA STREET LIGHTING 1227 221-8014-429.61-20 POLE REMOVAL & INSTALL 4,500.00 CALIFORNIA STREET LIGHTING Total 4,500.00
CANNON CORPORATION 90034 283-8040-432.76-11 WATER MASTER PLAN & STUDY 5,200.25 CANNON CORPORATION Total 5,200.25
CELIA MICHEL 12185 285-0000-228.75-00 PREMIT REFUND 540.00 CELIA MICHEL Total 540.00
CELICA QUINONES 190323662 111-6010-451.56-41 EXCEPTION GRANT REIMBURSEMENT 78.75 CELICA QUINONES Total 78.75
CENTRAL FORD 34454 111-7010-421.43-20 PD UNIT 977 REPAIR RETURN (377.23) 50150 111-7010-421.43-20 PD UNIT 993 REPAIR 238.76
50377 111-7010-421.43-20 PD UNIT 976 REPAIR 477.47
50378 111-7010-421.43-20 PD UNIT 977 REPAIR 477.47
50422 111-7010-421.43-20 PD UNIT 976 REPAIR 39.40
50423 111-7010-421.43-20 PD UNIT 977 REPAIR 39.40
50481 111-7010-421.43-20 PD UNIT 993 REPAIR 465.73
50714 111-7010-421.43-20 PD UNIT 994 REPAIR 295.03
50730 111-7010-421.43-20 PD UNIT 912 REPAIR 28.22
50731 111-7010-421.43-20 PD UNIT 914 REPAIR 28.22
50746 111-7010-421.43-20 PD UNIT 918 REPAIR 233.58
50757 111-7010-421.43-20 PD UNIT 912 REPAIR 87.03
50827 111-7010-421.43-20 PD UNIT 975 REPAIR 42.29
50845 111-7010-421.43-20 PD UNIT 977 REPAIR 240.64
50854 111-7010-421.43-20 PD UNIT SUPPLIES 43.37
50855 111-7010-421.43-20 PD UNIT SUPPLIES 136.71
50856 111-7010-421.43-20 PD UNIT 912 REPAIR 253.00
50919 111-7010-421.43-20 PD UNIT 994 REPAIR 252.34
50934 111-7010-421.43-20 PD UNIT 966 REPAIR 44.43
50948 111-7010-421.43-20 PD UNIT 975 REPAIR 426.58
CENTRAL FORD Total 3,472.44
CENTRAL SQUARE TECHNOLOGIES LLC 423813 742-9010-419.74-09 MAINTENANCE 12/30/24-12/29/25 1,557.00
City of Huntington Park
Demand Register
November 18, 2024
CENTRAL SQUARE TECHNOLOGIES LLC Total 1,557.00
CHAMPION CJD 566781 111-7010-421.43-20 REPLACE BATTERY 786.22 CM701917 111-7010-421.43-20 CREDIT (45.58)
CHAMPION CJD Total 740.64
CHARTER COMMUNICATIONS 11/29/2023 111-7040-421.56-41 PD PAYMENT NOT RECORDED 380.00 CHARTER COMMUNICATIONS Total 380.00
CHRISTOPHER ROMERO 10172024 111-7010-421.59-10 MILEAGE REIMBURSEMENT 38.73 CHRISTOPHER ROMERO Total 38.73
CINDI CAYAX 2548 239-5210-463.57-65 SENIOR SERVICES 420.00 CINDI CAYAX Total 420.00
CINTAS CORPORATION NO 3 4207480082 741-8060-431.56-41 PW UNIFORM DRY CLEANING 531.71 4208212701 741-8060-431.56-41 PW UNIFORM DRY CLEANING 797.92 4208947235 741-8060-431.56-41 PW UNIFORM DRY CLEANING 484.42 4209680784 741-8060-431.56-41 PW UNIFORM DRY CLEANING 848.42 CINTAS CORPORATION NO 3 Total 2,662.47
CITY OF BELL 24-1010 111-0210-413.64-00 CITY MANAGEMENT MEETING 500.00 CITY OF BELL Total 500.00
CLINICAL LAB OF SAN BERNARDINO, INC 2401563 681-8030-461.56-41 WATER TESTING 9/3-9/25 3,568.50 CLINICAL LAB OF SAN BERNARDINO, INC Total 3,568.50
CONCENTRA MEDICAL CENTERS 84352934 111-2030-413.56-41 PHYS-LVL 2 BUNDLE 534.00 84580930 111-2030-413.56-41 DOT PHYSICAL 136.00
84649804 111-2030-413.56-41 PHYS-LVL 2 BUNDLE 547.00
84795687 111-2030-413.56-41 2 PHYSICALS 1,206.00
CONCENTRA MEDICAL CENTERS Total 2,423.00
COUNTY OF L.A. DEPT OF PUBLIC WORKS REPW24100702120 221-8014-429.56-41 TRAFFIC SIGNAL MAINT 9/24 1,788.41 COUNTY OF L.A. DEPT OF PUBLIC WORKS Total 1,788.41
CRAFTWATER ENGINEERING INC 22-058-8 787-8918-499.73-14 SEPT 2024 SERVICES 28,231.00 CRAFTWATER ENGINEERING INC Total 28,231.00
DAILY JOURNAL CORPORATION A3859178 111-1010-411.54-00 COUNCIL MEETING DAY CHANGE 24.05
City of Huntington Park
Demand Register
November 18, 2024
DAILY JOURNAL CORPORATION A3865419 111-1010-411.54-00 NOTICE OF HEARING 116.55 A3865608 111-1010-411.54-00 NOTICE OF HEARING 46.25
B3854724 111-1010-411.54-00 NOTICE OF HEARING 145.00
DAILY JOURNAL CORPORATION Total 331.85
DANA SAFETY SUPPLY 907382 111-7010-421.73-10 TABLET CRADLE & POWER ADP 2,437.63 DANA SAFETY SUPPLY Total 2,437.63
DATA TICKET INC 170477 111-5055-419.56-41 CITATION PROCESSING SEPT 2,078.35 DATA TICKET INC Total 2,078.35
DAVID VOLZ DESIGN 422884 111-6010-451.73-10 CITY PURCHASES 8,680.00 114-6010-451.73-10 SL PARK PREP PLANS AUG24 8,680.00
DAVID VOLZ DESIGN Total 17,360.00
DAY WIRELESS SYSTEMS INV847965 111-7010-421.74-10 TECHNICIAN LABOR 1,305.00 INV847966 111-7010-421.74-10 TECHNICIAN LABOR 1,305.00
DAY WIRELESS SYSTEMS Total 2,610.00
DBA LETNER ROOFING CO 67332 787-9050-499.73-10 ROOF REPAIRS OCTOBER 2024 27,474.00 DBA LETNER ROOFING CO Total 27,474.00
DE LAGE LANDEN 588569804 111-9010-419.44-10 RENTAL LEASE 2,092.07 DE LAGE LANDEN Total 2,092.07
DELTA DENTAL 588569804 111-0000-217.50-20 DELTA DENTAL NOV. 2024 7,154.00 DELTA DENTAL Total 7,154.00
DEPARTMENT OF ANIMAL CARE & CONTROL 10/25/2024 111-7010-421.56-41 HOUSING COSTS SEPTEMBER 18,540.36 DEPARTMENT OF ANIMAL CARE & CONTROL Total 18,540.36
DEPARTMENT OF MOTOR VEHICLES 94827W2 219-8085-431.43-21 EV BUS REGISTRATION 767.00 94828W2 219-8085-431.43-21 EV BUS REGISTRATION 686.00
94871W2 219-8085-431.43-21 EV BUS REGISTRATION 767.00
94874W2 219-8085-431.43-21 EV BUS REGISTRATION 767.00
DEPARTMENT OF MOTOR VEHICLES Total 2,987.00
DORON MICHAELI 3451SANTA ANAST 285-0000-228.75-00 TRASH REMOVAL 630.00 DORON MICHAELI Total 630.00
City of Huntington Park
Demand Register
November 18, 2024
EPIC SPORTS, INC. 7965083 111-6030-451.61-35 SPORTS SUPPLIES 992.62 EPIC SPORTS, INC. Total 992.62
ESTELA RAMIREZ 5457 111-6060-466.33-20 AEROBIC BODY TONING 448.00 ESTELA RAMIREZ Total 448.00
EXCEL CONSTRUCTION SERVICES 25439-22514 681-0000-228.70-00 CREDIT REFUND 844.48 EXCEL CONSTRUCTION SERVICES Total 844.48
EZ AUDIO 27 111-7010-421.43-20 PD UNIT 1003 WINDOW TINT 150.00 32 111-7010-421.43-20 PD UNIT 997 WINDOW TINT 60.00
EZ AUDIO Total 210.00
FAST DEER BUS CHARTER 11184 239-5280-490.51-92 STUDENT TRANSPORTATION 1,311.00 11235 239-5280-490.51-92 STUDENT TRANSPORTATION 1,311.00 11803 219-8085-431.57-70 EXCURSION CHARTER BUS 1,748.00 FAST DEER BUS CHARTER Total 4,370.00
FEDEX 8-669-26259 111-7010-421.61-20 FEDEX SERVICE 15.84 FEDEX Total 15.84
FERGUSON ENTERPRISES INC 4777468 111-8023-451.43-10 MATERIALS FOR REPAIRS 432.46 4832411 111-8022-419.43-10 MATERIALS FOR REPAIRS 136.34 4849108 111-8022-419.43-10 MATERIALS FOR REPAIRS 68.33
FERGUSON ENTERPRISES INC Total 637.13
FM THOMAS AIR CONDITIONING INC 47341 111-7024-421.56-41 QUARTERLY MAINTENANCE 581.00 111-8020-431.56-41 QUARTERLY MAINTENANCE 158.00
111-8022-419.56-41 QUARTERLY MAINTENANCE 2,697.00
111-8023-451.56-41 QUARTERLY MAINTENANCE 1,851.00
47369 111-7024-421.56-41 MAIN & INVERTER BOARDS 2,409.00 FM THOMAS AIR CONDITIONING INC Total 7,696.00
FOOD ACCESS LA 6282024 111-6010-466.55-45 NUTRITION PROGRAM (3,090.00) FOOD ACCESS LA Total (3,090.00)
GAGE BARGAIN INC 24433-21504 681-0000-228.70-00 CREDIT REFUND 981.89 GAGE BARGAIN INC Total 981.89
GATEWAY CITIES FY202425 111-0210-413.64-00 ANNUAL MEMBERSHIP DUES 24,255.00
City of Huntington Park
Demand Register
November 18, 2024
GATEWAY CITIES Total 24,255.00
GEORGE CHEVROLET 161254 CVW 741-8060-431.43-20 PW UNIT 184 REPAIR 385.95 177458 CVW 741-8060-431.43-20 FLEET SUPPLIES 560.16
177674 CVW 741-8060-431.43-20 PW UNIT 347 REPAIR 234.82 177950 CVW 111-7010-421.43-20 PD UNIT 984 REPAIR 447.60 177951 CVW 111-7010-421.43-20 PD UNIT 984 REPAIR 210.05 178046 CVW 111-7010-421.43-20 PD UNIT 886 REPAIR 308.70 178094 CVW 111-7010-421.43-20 PD UNIT 886 REPAIR 378.83 178096 CVW 111-7010-421.43-20 PD UNIT 886 REPAIR 96.20
178504 CVW 111-7010-421.43-20 PD UNIT 886 REPAIR 64.71
178505 CVW 741-8060-431.43-20 FLEET SUPPLIES 58.66
178749 CVW 741-8060-431.43-20 PW UNIT 354 REPAIR 528.08 178750 CVW 111-7010-421.43-20 PD UNIT 275 REPAIR 580.41 178807 CVW 741-8060-431.43-20 PW UNIT 340 REPAIR 142.29 178845 CVW 741-8060-431.43-20 PW UNIT 354 REPAIR 378.50 179152 CVW 111-7010-421.43-20 PD UNIT 275 REPAIR 224.41 GEORGE CHEVROLET Total 4,599.37
GEORGE MIDDLETON 9102401 111-6030-451.33-90 REFEREE FEES 2,546.00 GEORGE MIDDLETON Total 2,546.00
GLOBAL URBAN STRATEGIES, INC. 740 241-5030-419.56-41 CALHOME SUPPORT SERVICES 4,272.00 741 241-5030-419.56-41 CALHOME SUPPORT SERVICES 2,405.00 GLOBAL URBAN STRATEGIES, INC. Total 6,677.00
GOODIES UNIFORM 18627 111-7010-421.61-20 PD UNIFORM & SAFETY 1,255.86 GOODIES UNIFORM Total 1,255.86
GOVERNMENT STAFFING SERVICES, INC 130477 111-3010-415.56-41 LABOR INVOICE WE 09/22/2024 6,800.00 130483 111-3010-415.56-41 LABOR INVOICE WE 10/06/2024 6,800.00 130495 111-3010-415.56-41 LABOR INVOICE WE 11/03/2024 7,607.50 GOVERNMENT STAFFING SERVICES, INC Total 21,207.50
GRAINGER 9285235785 111-8010-431.74-10 SAFETY GLOVES STREET DEPT 529.20 9285235793 535-8016-431.74-10 ELECTRICAL SUPPLIES 338.10 9285518701 741-8060-431.43-20 TONE/GEN PRONE KITS 340.65 9297767205 741-8060-431.43-20 COLD PACK-FLEET REPAIRS 38.37 GRAINGER Total 1,246.32
City of Huntington Park
Demand Register
November 18, 2024
GUTIERREZ BACKGROUND INVESTIGATIONS 2024-07 111-7010-421.56-41 FULL BACKGROUND CHECK 1,200.00 GUTIERREZ BACKGROUND INVESTIGATIONS Total 1,200.00
GWMA 2025-12 111-8030-461.56-42 GATEWAY WATER MANAGEMENT 15,000.00 UR2-24-05 111-8030-461.56-42 LA RIVER UP REACH 2 24/25 40,953.58 GWMA Total 55,953.58
HASA, INC. 998777 681-8030-461.41-00 SODIUM HYPOCHLORITE WELL 18 530.49 998778 681-8030-461.41-00 SODIUM HYPOCHLORITE WELL 15 170.93 1000174 681-8030-461.41-00 SODIUM HYPOCHLORITE WELL 15 427.31 1000175 681-8030-461.41-00 SODIUM HYPOCHLORITE WELL 18 688.20 1000176 681-8030-461.41-00 SODIUM HYPOCHLORITE WELL 12 598.24 1001545 681-8030-461.41-00 SODIUM HYPOCHLORITE WELL 15 253.54 1001547 681-8030-461.41-00 SODIUM HYPOCHLORITE WELL 18 358.44 HASA, INC. Total 3,027.15
HDL COREN & CONE SIN043339 111-9010-419.56-41 CONTRACT SERVICE PROPERTY TAX 23/24 67.55 SIN044230 111-9010-419.56-41 CONTRACT SERVICES OCT-DEC 2,439.10 HDL COREN & CONE Total 2,506.65
HECTOR G. MORENO 5462 111-6060-466.33-20 TAEKWONDO CLASSES 560.00 5463 111-6060-466.33-20 TAEKWONDO CLASSES 1,064.00
5465 111-6060-466.33-20 TAEKWONDO CLASSES 784.00
HECTOR G. MORENO Total 2,408.00
HILDA ESTRADA 33 111-1010-411.56-41 TRANSLATION SERVICES 9,100.00 HILDA ESTRADA Total 9,100.00
HIPOLITO SOTO 8437-23932 681-0000-228.70-00 WATER DEPOSIT REFUND 19.00 HIPOLITO SOTO Total 19.00
HOME DEPOT - PUBLIC WORKS 3820790 535-8016-431.61-45 PW SUPPLIES 104.45 4273625 111-8022-419.43-10 PW SUPPLIES 333.68
5534444 111-8022-419.43-10 PW SUPPLIES 185.10
6273478 535-8090-452.61-20 PW SUPPLIES 160.23
9230666 111-6010-466.55-50 PW HALLOWEEN SUPPLIES 206.22 HOME DEPOT - PUBLIC WORKS Total 989.68
IBE DIGITAL 472842 111-9010-419.44-10 KONICA MINOLTA METER USUAGE 3,526.83 473025 111-9010-419.44-10 TN626Y - YELLOW TONER 18.19
City of Huntington Park
Demand Register
November 18, 2024
IBE DIGITAL 473034 111-9010-419.44-10 KONICA MINOLTA TONER 18.07 473179 111-9010-419.44-10 KONICA MINOLTA TONER 18.07
IBE DIGITAL Total 3,581.16
ICMA FY202425 111-0210-413.64-00 ANNUAL DUES FY 24-25 1,200.00 ICMA Total 1,200.00
IDEAL LIGHTING 125675 111-6010-466.55-50 ASSORTED LIGHT BULBS 418.95 IDEAL LIGHTING Total 418.95
INFRASTRUCTURE ENGINEERS 452559 111-5011-419.56-41 CONTRACTED SERVICES 9/1/24-9/30/24 29,403.00 457086 111-5011-419.56-41 CONTRACTED SERVICES 9/1/24-9/30/24 2,687.00 INFRASTRUCTURE ENGINEERS Total 32,090.00
INVERIS TRAINING SOLUTIONS INV-0104284 111-7010-421.59-10 PD TRAINING SYSTEM REFRESHER 3,275.91 INVERIS TRAINING SOLUTIONS Total 3,275.91
IRENE MARQUEZ 9302024 111-7010-421.59-10 MILEAGE REIMBURSEMENT 34.71 IRENE MARQUEZ Total 34.71
JCL TRAFFIC 126406 221-8012-429.61-20 3D BARRICADES-XMAS PARADE 4,837.44 JCL TRAFFIC Total 4,837.44
JONES LUMBER COMPANY, INC 358205 221-8010-431.61-21 MATERIALS FOR REPAIRS 325.56 JONES LUMBER COMPANY, INC Total 325.56
JONTHAN SANTOYO 10172024 111-7010-421.59-10 MILEAGE REIMBURSEMENT 38.73 JONTHAN SANTOYO Total 38.73
JORDAN MARTINEZ 3475443 111-5010-419.59-15 EMPLOYEE REIMBURSEMENT 301.00 JORDAN MARTINEZ Total 301.00
JOSE YAMASAKI 10072024 111-7010-421.59-10 MILEAGE REIMBURSEMENT 5.49 JOSE YAMASAKI Total 5.49
JUAN RUBALCAVA 16197-25920 681-0000-228.70-00 CREDIT REFUND 18.61 JUAN RUBALCAVA Total 18.61
KAFCO SALES CO. 427605 111-8010-431.74-10 50 SAFETY VESTS 151.59 427606 111-8010-431.74-10 STRING KNIT LATEX BLUE 59.54
City of Huntington Park
Demand Register
November 18, 2024
KAFCO SALES CO. Total 211.13
KIMBALL MIDWEST 102703254 741-8060-431.43-20 FLEET SUPPLIES 1,034.86 102739358 741-8060-431.43-20 FLEET SUPPLIES TERMINALS 28.89 KIMBALL MIDWEST Total 1,063.75
L.N. CURTIS AND SONS INV881614 111-7010-421.61-20 FLARES AND BAGS 769.36 INV882126 111-7010-421.61-20 FLARES AND BAGS 1,229.29
L.N. CURTIS AND SONS Total 1,998.65
LA COUNTY SHERIFF'S DEPT 250757BL 111-7010-421.56-41 INMATE MEALS 9/1-9/30/24 919.72 LA COUNTY SHERIFF'S DEPT Total 919.72
LACPCA SEMINAR2024 111-7010-421.59-10 PD TRAINING 400.00 LACPCA Total 400.00
LADAYU CONSULTING GROUP 10 787-8913-499.76-06 SEPT 2024 SERVICES 48,172.75 LADAYU CONSULTING GROUP Total 48,172.75
LB JOHNSON HARDWARE CO. 134509 111-8024-421.43-10 MATERIALS FOR REPAIRS 30.00 134572 111-8022-419.56-41 MATERIALS FOR REPAIRS 58.00
134584 111-8022-419.56-41 MATERIALS FOR REPAIRS 29.00
134600 111-8022-419.56-41 MATERIALS FOR REPAIRS 14.00
134639 535-8016-431.61-45 TOOLS FOR REPAIRS 150.00
LB JOHNSON HARDWARE CO. Total 281.00
LEMESSIS QUINTERO APACALIFORNIA24 111-5010-419.59-15 EMPLOYEE REIMBURSEMENT 136.20 LEMESSIS QUINTERO Total 136.20
LIEBERT CASSIDY 277556 111-0220-411.32-70 LEGAL SERVICES THRU 9-24 1,281.00 278675 111-0220-411.32-70 LEGAL SERVICES THRU 9-24 2,442.00 LIEBERT CASSIDY Total 3,723.00
LOS ANGELES GENERAL MEDICAL CENTER 7 111-7010-421.56-41 3 SART EXAMS 5,670.00 LOS ANGELES GENERAL MEDICAL CENTER Total 5,670.00
MARX BROS FIRE EXTINGUISHER CO INC. P22910 111-6010-466.55-50 15 EXTINGUISHERS MOUNTED 731.32 MARX BROS FIRE EXTINGUISHER CO INC. Total 731.32
MG GRAPHICS 12865 111-3010-415.61-20 BUSINESS CARDS 55.13
City of Huntington Park
Demand Register
November 18, 2024
MG GRAPHICS 12866 111-3010-415.61-20 BUSINESS CARDS 82.69 12867 111-1010-411.61-20 BUSINESS CARDS AND STAMP 181.91 MG GRAPHICS Total 319.73
MOTOROLA SOLUTIONS, INC 8281972469 111-7010-421.73-10 HANDHELD RADIOS 9,535.62 MOTOROLA SOLUTIONS, INC Total 9,535.62
MUNICIPAL WASTE SOLUTIONS 120 285-8050-432.56-41 SB 1383 COMPLIANCE REVIEW 4,795.00 2045 285-8050-432.56-41 BILLING PERIOD SEPT 2024 930.00 MUNICIPAL WASTE SOLUTIONS Total 5,725.00
MYERS AND SONS HI-WAY SAFETY, INC 163930 221-8012-429.61-20 STREET SIGNS 1,307.26 MYERS AND SONS HI-WAY SAFETY, INC Total 1,307.26
NACHO'S LOCK & KEY SERVICE LLC 191710 111-7010-421.73-10 LOCK HARDWARE & KEYS 464.02 NACHO'S LOCK & KEY SERVICE LLC Total 464.02
NATIONAL READY MIXED CONCRETE CO. 916857 221-8010-431.61-21 CONCRETE MIX FOR SIDEWALK 1,071.25 917659 221-8010-431.61-21 CONCRETE MIX FOR SIDEWALK 1,090.36 919068 221-8010-431.61-21 CONCRETE MIX FOR SIDEWALK 1,231.38 NATIONAL READY MIXED CONCRETE CO. Total 3,392.99
NICANOR PACHECO 9302024 111-7010-421.59-10 MILEAGE REIMBURSEMENT 34.71 100124-100324 111-7010-421.59-10 MILEAGE REIMBURSEMENT 98.09 NICANOR PACHECO Total 132.80
NICHOLAS MORALES 012024-051024 111-9018-413.35-10 TUITION REIMBURSEMENT 1,500.00 NICHOLAS MORALES Total 1,500.00
NICK ALEXANDER RESTORATION 161 219-8085-431.43-21 SHUTTLE UNIT 004 REPAIR 350.00 165 111-7010-421.43-20 PD UNIT 279 REPAIR 405.00
NICK ALEXANDER RESTORATION Total 755.00
NORM REEVES FORD SUPERSTORE 125940 111-7010-421.43-20 PD UNIT 976 REPAIR 3,921.85 127032 111-7010-421.43-20 PD UNIT 982 REPAIR 2,528.63
326917 219-8085-431.43-21 SHUTTLE SUPPLIES 108.60
326996 111-7010-421.43-20 PD UNIT 994 REPAIR 9.55
327215 111-7010-421.43-20 PD UNIT 900 REPAIR 267.49
327327 219-8085-431.43-21 SHUTTLE UNIT 001 REPAIR 91.98 327328 219-8085-431.43-21 SHUTTLE UNIT 002 REPAIR 91.98
City of Huntington Park
Demand Register
November 18, 2024
NORM REEVES FORD SUPERSTORE 327329 219-8085-431.43-21 SHUTTLE UNIT 003 REPAIR 91.98 327330 219-8085-431.43-21 SHUTTLE UNIT 004 REPAIR 91.98 327481 111-7010-421.43-20 PD UNIT 913 REPAIR 321.73
327482 111-7010-421.43-20 PD UNIT 900 REPAIR 321.73
327701 219-8085-431.43-21 SHUTTLE UNIT 004 REPAIR 301.44 327816 741-8060-431.43-20 PW UNIT 349 REPAIR 149.29
328044 111-7010-421.43-20 PD UNIT 976 REPAIR 125.53
328045 111-7010-421.43-20 PD UNIT 977 REPAIR 125.53
328408 111-7010-421.43-20 PD UNIT 988 REPAIR 530.10
327215CM 111-7010-421.43-20 PD UNIT 900 REPAIR CREDIT (70.00) NORM REEVES FORD SUPERSTORE Total 9,009.39
NORTH AMERICAN RESCUE, LLC IN840527 111-7010-421.61-20 PATROL FIRST AID KITS 3,854.57 IN842372 111-7010-421.61-70 PATROL FIRST AID KITS 3,301.77 NORTH AMERICAN RESCUE, LLC Total 7,156.34
NORTH STAR LAND CARE 1601-858 535-8090-452.56-60 TREE MAINTENANCE AUGUST 567.00 NORTH STAR LAND CARE Total 567.00
OK PRINTING DESIGN & DIGITAL PRINT 3514 681-3022-415.61-20 SHUT OFF NOTICES 450.00 3695 111-8020-431.61-20 BUSINESS CARDS 270.00
3708 111-7010-421.61-20 GENERIC BUSINESS CARDS 213.50
OK PRINTING DESIGN & DIGITAL PRINT Total 933.50
ORANGE COUNTY SHERIFF'S DEPT 20603171524003 111-7010-421.59-10 PD TRAINING 65.00 ORANGE COUNTY SHERIFF'S DEPT Total 65.00
O'REILLY AUTO PARTS 2959-158244 111-7010-421.43-20 PD UNIT SUPPLIES 229.88 2959-161756 111-7010-421.43-20 PD UNIT 900 SUPPLIES 71.65 2959-161764 111-7010-421.43-20 PD UNIT 914 SUPPLIES 75.66 2959-162047 219-8085-431.43-21 TROLLEY SUPPLIES 24.81
2959-163385 111-7010-421.43-20 PD UNIT 966 SUPPLIES 148.83 2959-163918 741-8060-431.43-20 PW UNIT 340 SUPPLIES 27.55 2959-164339 111-7010-421.43-20 PD UNIT SUPPLIES 449.78
2959-165321 741-8060-431.43-20 PW UNIT 190 SUPPLIES 62.52 2959-165322 741-8060-431.43-20 PW UNIT 190 SUPPLIES 54.71 2959-165343 741-8060-431.43-20 PW UNIT 354 SUPPLIES 24.35 2959-166802 111-7010-421.43-20 PD UNIT 953 SUPPLIES 21.89 2959-167725 111-7010-421.43-20 PD UNIT 270 SUPPLIES 13.46 2959-168219 741-8060-431.43-20 PW UNIT 354 SUPPLIES 30.91
City of Huntington Park
Demand Register
November 18, 2024
O'REILLY AUTO PARTS 2959-168222 741-8060-431.43-20 PW UNIT 354 SUPPLIES 11.23 2959-168493 111-7010-421.43-20 PD UNIT 953 SUPPLIES 192.37 O'REILLY AUTO PARTS Total 1,439.60
OSCAR RUIZ 6739 285-0000-228.75-00 CONSTRUCTION & DEMO REFUND 286.50 OSCAR RUIZ Total 286.50
POLAR BEAR LIGHTING INC 2025 111-6010-451.74-10 HOLIDAY DECORATIONS 9,100.00 POLAR BEAR LIGHTING INC Total 9,100.00
PROFESSIONAL TURF SPECIALTIES, INC 7104 111-6030-451.61-35 BASEBALL FIELD MAINTENANCE 1,900.00 PROFESSIONAL TURF SPECIALTIES, INC Total 1,900.00
QDOXS IN62348 111-8020-431.61-20 BILLING 9/18/24-10/17/24 42.21 285-8050-432.43-05 BILLING 9/18/24-10/17/24 42.20
681-8030-461.43-05 BILLING 9/18/24-10/17/24 42.20
QDOXS Total 126.61
R & A TANK TECHNOLOGIES LLC 2024-1020S 741-8060-431.43-20 INSPECTION OCTOBER 2024 175.00 R & A TANK TECHNOLOGIES LLC Total 175.00
R & R INDUSTRIES, INC. 677775 111-8010-431.61-20 PW SAFETY VESTS 909.59 R & R INDUSTRIES, INC. Total 909.59
REXEL COMMERCIAL & INDUSTRIAL S140894321.001 221-8014-429.61-20 BUTT CONNECTORS 82.69 REXEL COMMERCIAL & INDUSTRIAL Total 82.69
RIO HONDO COLLEGE F24-137 ZHPK 111-7010-421.59-10 PD TRAINING 198.12 F24-99 ZHPK 111-7010-421.59-10 PD TRAINING 125.00
RIO HONDO COLLEGE Total 323.12
RIVERSIDE COUNTY SHERIFF'S DEPT BCTC0079853 111-7010-421.59-10 PD TRAINING 321.00 BCTC0079854 111-7010-421.59-10 PD TRAINING 321.00
BCTC0080018 111-7010-421.59-10 PD TRAINING 267.00
RIVERSIDE COUNTY SHERIFF'S DEPT Total 909.00
ROADLINE PRODUCTS INC 20445 221-8010-431.61-21 50 CONCRETE BAGS CITY ST. 4,937.03 20559 221-8012-429.61-20 SIGNS 3,110.98
20576 221-8012-429.61-20 SIGNS 1,169.40
ROADLINE PRODUCTS INC Total 9,217.41
City of Huntington Park
Demand Register
November 18, 2024
ROBERT HALF INC 64098572 111-3010-415.56-41 LABOR INVOICE WE 09/20/24 3,600.00 64171461 111-3010-415.56-41 LABOR INVOICE WE 10/4/24 3,600.00 64233833 111-3010-415.56-41 LABOR INVOICE WE 10/25/24 3,555.00 64248936 111-2030-413.11-00 LABOR INVOICE WE 10/25/24 4,896.00 64262938 111-2030-413.11-00 LABOR INVOICE WE 11/1/24 4,528.00 64272697 111-3010-415.56-41 LABOR INVOICE WE 11/01/24 3,600.00 ROBERT HALF INC Total 23,779.00
SANTA FE CABINETS HP081624 111-8024-421.73-10 PD CABINETS 7,847.00 HP092524 111-8024-421.73-10 JAIL CABINETS FOR PD 795.00 SANTA FE CABINETS Total 8,642.00
SINATRA UNIFORM, INC SU13030 111-7010-421.61-20 PD UNIFORMS 637.24 SU13205 111-7010-421.61-20 PD UNIFORMS 343.24
SU13206 111-7010-421.61-20 PD UNIFORMS 140.16
SU13207 111-7010-421.61-20 PD UNIFORMS 228.27
SU13208 111-7010-421.61-20 PD UNIFORMS 620.23
SU13213 111-7010-421.61-20 PD UNIFORMS 489.41
SU13214 111-7010-421.61-20 PD UNIFORMS 207.44
SU13215 111-7010-421.61-20 PD UNIFORMS 546.32
SU13217 111-7010-421.61-20 PD UNIFORMS 82.09
SU13221 111-7010-421.61-20 PD UNIFORMS 1,814.19
SU13223 111-7010-421.61-20 PD UNIFORMS 405.08
SU13238 111-7010-421.61-20 PD UNIFORMS 1,938.50
SINATRA UNIFORM, INC Total 7,452.17
SMART & FINAL 3192200009003 111-6010-466.55-50 SUPPLIES HALLOWEEN 120.09 3192200027901 111-7010-421.61-20 SUPPLIES DODGERS-LADCC 55.94 3192200038601 111-7010-421.61-20 SUPPLIES DODGERS-LADCC 53.75 4790010019101 111-6020-451.61-35 EVENT SUPPLIES 66.38
SMART & FINAL Total 296.16
SNAP-ON INCORPORATED ARV/62821002 535-8016-431.74-10 2 -1/2 DR RATCHET ADAPTOR 82.59 SNAP-ON INCORPORATED Total 82.59
SOUTH COAST AIR QUALITY MGMT DISTR. 4428030 741-8060-431.42-05 AIR STRIPPING RENEWAL FEE 1,937.84 4430305 741-8060-431.42-05 ANNUAL EMISSIONS FEE 165.96
SOUTH COAST AIR QUALITY MGMT DISTR. Total 2,103.80
City of Huntington Park
Demand Register
November 18, 2024
SOUTHWEST MATERIAL HANDLING, INC PSVI-195837 741-8060-431.43-20 FORKLIFT SERVICE REPAIR 1,205.82 SOUTHWEST MATERIAL HANDLING, INC Total 1,205.82
SPARKLETTS 15142085 103124 111-9010-419.61-20 WATER DELIVERY OCTOBER 24 1,051.47 19438227101624 111-9010-419.61-20 DRINKING WATER 785.31 SPARKLETTS Total 1,836.78
SPARTANS CARWASH 229 111-7010-421.43-20 AUTO DETAIL 110.00 235 111-7010-421.43-20 INTERIOR/EXTERIOR WASH 45.00
237 111-7010-421.43-20 INTERIOR/EXTERIOR WASH 45.00
238 111-7010-421.43-20 INTERIOR/EXTERIOR WASH 45.00
SPARTANS CARWASH Total 245.00
STANDARD INSURANCE COMPANY 3789170002 111-0000-217.50-70 ADDITIONAL LIFE INSURANCE NOV. 2024 1,257.00 STANDARD INSURANCE COMPANY Total 1,257.00
STAR2STAR COMMUNICATIONS LLC SUBC00014093 111-9010-419.53-10 MONTHLY FEE NOV 2024 10,792.50 STAR2STAR COMMUNICATIONS LLC Total 10,792.50
STEAMX, LLC 70361 741-8060-431.43-20 REPAIRS ON PW UNIT #206 438.57 70362 741-8060-431.43-20 REPAIRS ON PW UNIT #208 507.72 70389 741-8060-431.43-20 O-RING SEALS, SPRAY GUNS 29.44 STEAMX, LLC Total 975.73
SUPERIOR PRINTING, INC 4733244 111-3010-415.61-20 VERTICAL TWIN DEPOSIT BAG 65.22 4773463 111-3010-415.61-20 DEPOSIT SLIP BOOKLETS 74.08
4784542 111-3010-415.61-20 50 VERTICAL TWIN BAGS 46.75
4805852 111-3010-415.61-20 DEPOSIT SLIP BOOKLETS 104.93 4855190 111-3010-415.61-20 VERTICAL TWIN DEPOSIT BAG 91.97 SUPERIOR PRINTING, INC Total 382.95
T2 SYSTEMS CANADA INC. IRIS0000141267 111-5055-419.56-41 DIGITAL SERVICE NOV 2024 2,370.00 T2 SYSTEMS CANADA INC. Total 2,370.00
THE GAS COMPANY 06992272119JUN 111-9010-419.62-10 06992272119 JUN24 1,768.67 THE GAS COMPANY Total 1,768.67
THE HITT COMPANIES, INC OE-134071 111-6010-451.56-41 ENGRAVING SERVICES 43.11 OE-134772 111-6010-451.56-41 ENGRAVING SERVICES 80.65
THE HITT COMPANIES, INC Total 123.76
City of Huntington Park
Demand Register
November 18, 2024
THORSON MOTOR CENTER 514121 BUR 741-8060-431.43-20 PW UNIT 346 SUPPLIES 135.76 THORSON MOTOR CENTER Total 135.76
T-MOBILE USA 9212024 111-9010-419.53-10 SERVICE 08/21/24-09/20/24 3,246.00 T-MOBILE USA Total 3,246.00
TOWN HALL STREAMS 16075 111-1010-411.56-41 MONTHLY TOWN STREAMS 300.00 TOWN HALL STREAMS Total 300.00
TRIANGLE SPORTS 42955 111-6030-451.61-35 YOUTH SPORTS SUPPLIES 2,493.32 43019 111-6030-451.61-35 YOUTH SPORTS SUPPLIES 264.44
43020 111-6030-451.61-35 YOUTH SPORTS SUPPLIES 867.24
TRIANGLE SPORTS Total 3,625.00
TYLER TECHNOLOGIES, INC. 045-489145 787-8951-419.43-15 FINANCIAL SYSTEM OCT 24 4,440.00 045-490210 787-8951-419.43-15 FINANCIAL SYSTEM OCT 24 740.00 045-491511 787-8951-419.43-15 ORIGINAL CONTRACT 178753 4,440.00 TYLER TECHNOLOGIES, INC. Total 9,620.00
U.S. ARMOR CORPORATION 47872 111-7010-421.74-10 OUTER GARMENT CARRIER 428.08 47894 111-7010-421.74-10 OUTER GARMENT CARRIER 394.49
48005 111-7010-421.74-10 BALLISTIC VEST 518.41
233-7010-421.74-10 BALLISTIC VEST 518.41
48006 111-7010-421.74-10 OUTER GARMENT CARRIER 428.08
U.S. ARMOR CORPORATION Total 2,287.47
U.S. BANK EQUIPMENT FINANCE 541635348 111-9010-419.44-10 IBE DIGITAL NOV 2024 2,465.40 U.S. BANK EQUIPMENT FINANCE Total 2,465.40
ULINE 180926625 111-8020-431.43-10 PW YARD SUPPLIES 349.78 183156583 111-3010-415.61-20 LATERAL FILE CABINETS 1,988.49 184444367 111-7010-421.61-20 3 MASTER KEYS 43.89
184472459 535-8016-431.74-10 PPE FOR ELECTRICAL DEPT. 496.34 184472522 111-8010-431.74-10 PPE FOR STREET DEPT. 835.08 184473178 741-8060-431.43-20 FLEET DEPT. SUPPLIES 201.33 184474561 221-8012-429.61-20 STENCILS & SPRAY CAN GUN 187.65 ULINE Total 4,102.56
V & V MANUFACTURING, INC. 60386 111-7010-421.61-20 BADGES 1,269.20
City of Huntington Park
Demand Register
November 18, 2024
V & V MANUFACTURING, INC. Total 1,269.20
VALLEY ALARM 1228439 111-8020-431.56-41 ALARM SYSTEM-OCTOBER 665.34 111-8022-419.56-41 ALARM SYSTEM-OCTOBER 665.33
111-8023-451.56-41 ALARM SYSTEM-OCTOBER 715.28
VALLEY ALARM Total 2,045.95
VISION SERVICE PLAN-CA 821502896 111-0000-217.50-30 VSP NOVEMBER 2024 3,517.34 VISION SERVICE PLAN-CA Total 3,517.34
VULCAN MATERIALS COMPANY 2019951 221-8010-431.61-21 HOT ASPHALT FOR STREETS 366.91 VULCAN MATERIALS COMPANY Total 366.91
WALTERS WHOLESALE ELECTRIC COMPANY S126619263.001 221-8014-429.61-20 SUPPLIES SIGNAL REPAIRS 1,580.83 WALTERS WHOLESALE ELECTRIC COMPANY Total 1,580.83
WE ARCHITECTS INV-2125 787-8937-499.73-10 CITY HALL SERVICES SEPT 24 16,270.00 INV-2148 787-8937-499.73-10 CITY HALL SERVICES OCT 24 16,270.00 WE ARCHITECTS Total 32,540.00
WEST & ASSOCIATES ENGINEERING, INC 1024.10.01 111-8031-433.76-17 SEPT 2024 SERVICES 4,550.00 WEST & ASSOCIATES ENGINEERING, INC Total 4,550.00
XEROX FINANCIAL SERVICES 6297708 111-8020-431.61-20 LEASE PAYMENT 9/17-10/16 59.99 285-8050-432.43-05 LEASE PAYMENT 9/17-10/16 59.98
681-8030-461.43-05 LEASE PAYMENT 9/17-10/16 59.99
6408594 111-8020-431.61-20 LEASE PAYMENT 10/17-11/16 59.99 285-8050-432.43-05 LEASE PAYMENT 10/17-11/16 59.98
681-8030-461.43-05 LEASE PAYMENT 10/17-11/16 59.98
XEROX FINANCIAL SERVICES Total 359.91
YASMIN CRUZ 5446 111-6060-466.33-20 BALLET SESSION 2 200.00 5447 111-6060-466.33-20 BALLET SESSION 2 280.00
5448 111-6060-466.33-20 BALLET SESSION 2 240.00
YASMIN CRUZ Total 720.00
Grand Total 673,572.87
REGULAR AGENDA
ITEM 1
CITY OF HUNTINGTON PARK
Finance Department
City Council Agenda Report
November 18, 2024
Honorable Mayor and Members of the City Council
City of Huntington Park
6550 Miles Avenue
Huntington Park, CA 90255
Dear Mayor and Members of the City Council:
APPROVE AGREEMENT WITH SDI PRESENCE, LLC FOR INFORMATION
TECHNOLOGY SUPPORT SERVICES
IT IS RECOMMENDED THAT THE CITY COUNCIL:
1. Approve to agreement with SDI Presence, LLC for information technology support services; and
2. Authorize the City Manager to execute the Professional Services Agreement.
BACKGROUND
The City’s agreement with its current Managed Service Provider (MSP) expired April 30, 2024, and has been utilizing the services on a month-to-month basis since the expiration of the contract. In July 2024, the City issued a Request for Proposal (RFP) for IT services for a period of three (3) years with two (2) one-year extensions.
The RFP received six (6) proposals from local and out of state IT service providers. The proposals were initially evaluated by the Administrative Analyst and Management Analyst in the finance department. Three (3) proposals were deemed non-responsive by the analyst team due to incomplete proposal packages. The remaining proposals were evaluated by Jeff Marshall, an IT Consultant, Detective Mike Parsa and the Director of Finance, Jeff Jones.
INFORMATION TECHNOLOGY SERVICES AGREEMENT
THIS CONTRACTOR SERVICES AGREEMENT (the "Agreement") is made at Huntington Park, California, on this _____ day of __________, 2019, (the "Effective Date") by and between the CITY OF HUNTINGTON PARK, a municipal corporation ("City"), and SDI Presence, LLC., a California corporation ("Contractor"), who agree as follows:
1. Services:
Subject to the terms and conditions set forth in this Agreement, Contractor shall provide to the reasonable satisfaction of City the services set forth in Exhibit "A," which is attached hereto and incorporated herein by this reference. As a material inducement to City to enter into this Agreement, Contractor represents and warrants that it has thoroughly investigated and considered the scope of services. Contractor represents that it is experienced in performing the work and will follow the highest professional standards in performance of the work. All services provided shall conform to all federal, state and local laws, rules and regulations and to the best professional standards and practices. The terms and conditions set forth in this Agreement shall control over any terms and conditions in Exhibit "A" to the contrary.
Jeff Jones, Director of Finance, shall be the person to whom Contractor will report for the performance of services hereunder. It is understood that Contractor's performance hereunder shall be under the direction and supervision of the Director of Finance (or his/her designee), that Contractor shall coordinate its services hereunder with City's Director of Finance to the extent required by City's Director of Finance, and that all performances required hereunder by Contractor shall be performed to the satisfaction of City's Director of Finance and the City Manager.
2. Compensation and Fees:
a. Contractor's total compensation for all services performed under this Agreement, shall not exceed ONE MILLION NINE HUNDRED NINTY TWO THOUSAND TWO HUNDRED FOURTY THREE DOLLARS and 32/100 ($1,992,243.32) without the prior written authorization of City.
b. The above fee shall include all costs, including, but not limited to, all clerical, administrative, overhead, insurance, reproduction, telephone, travel, auto rental, subsistence and all related expenses.
3. Payment:
a. Contractor shall submit to City an invoice on a monthly basis for the services provided during the previous month, authorized expenses and authorized extra work actually performed or incurred.
b. All such invoices shall state the basis for the amount invoiced, including services completed and any extra work performed, if applicable.
ATTACHMENT "A"
c. City will pay Contractor the amount invoiced within thirty (30) days after the approval of the invoice.
d. Payment shall constitute payment in full for all services, authorized costs and authorized extra work covered by that invoice.
4. Change Orders:
No payment for extra services caused by a change in the scope or complexity of work, or for any other reason, shall be made unless and until such extra services and a price therefor have been previously authorized in writing and approved by City as an amendment to this Agreement. The amendment shall set forth the changes of work, extension of time, and adjustment of the compensation to be paid by City to Contractor.
5. Licenses:
Contractor represents that it and any subcontractors it may engage, possess any and all licenses which are required under state or federal law to perform the work contemplated by this Agreement and that Contractor and its subcontractors shall maintain all appropriate licenses, including a City of Huntington Park business license, at its cost, during the performance of this Agreement.
6. Independent Contractor:
At all times during the term of this Agreement, Contractor shall be an independent contractor and not an employee of City. City shall have the right to control Contractor only insofar as the result of Contractor's services rendered pursuant to this Agreement. City shall not have the right to control the means by which Contractor accomplishes services rendered pursuant to this Agreement.
Contractor shall be solely responsible for, and shall indemnify, defend and save City harmless from all matters relating to the payment of its subcontractors, agents and employees, including compliance with social security, withholding and all other wages, salaries, benefits, taxes, exactions, and regulations of any nature whatsoever. Contractor acknowledges that Contractor and any subcontractors, agents or employees employed by Contractor shall not, under any circumstances, be considered employees of City, and that they shall not be entitled to any of the benefits or rights afforded employees of City, including, but not limited to, sick leave, vacation leave, holiday pay, Public Employees Retirement System benefits, or health, life, dental, long-term disability or workers' compensation insurance benefits.
7. Contractor Not Agent:
Except as City may specify in writing, Contractor shall have no authority, express or implied, to act on behalf of City in any capacity whatsoever as an agent. Contractor shall have no authority, express or implied, to bind City to any obligation whatsoever.
8. Designated Persons:
Except as otherwise authorized by City's Director of Finance, only those persons designated shall perform work provided for under this Agreement. It is understood by the parties that clerical and other nonprofessional work may be performed by persons other than those designated.
9. Assignment or Subcontracting:
No assignment or subcontracting by Contractor of any part of this Agreement or of funds to be received under this Agreement shall be of any force or effect unless the assignment has had the prior written approval of City. City may terminate this Agreement rather than accept any proposed assignment or subcontracting. Such assignment or subcontracting may be approved by the City Manager or his/her designee.
10. Time of Completion:
Contractor agrees to commence the work provided for in this Agreement on or before December 1, 2024, and to diligently prosecute completion of the work in accordance with the time period set forth in Exhibit "A" hereto or otherwise agreed to by and between the representatives of the parties.
11. Time Is of the Essence:
Time is of the essence in this Agreement. Contractor shall do all things necessary and incidental to the prosecution of Contractor's work.
12. Reserved.
13. Delays and Extensions of Time:
Contractor's sole remedy for delays outside its control, other than those delays caused by City, shall be an extension of time. No matter what the cause of the delay, Contractor must document any delay and request an extension of time in writing at the time of the delay to the satisfaction of City. Any extensions granted shall be limited to the length of the delay outside Contractor's control. If Contractor believes that delays caused by City will cause it to incur additional costs, it must specify, in writing, why the delay has caused additional costs to be incurred and the exact amount of such cost at the time the delay occurs. No additional costs can be paid that exceed the not to exceed amount stated in Section 2.a, above, absent a written amendment to this Agreement.
14. Products of Contractor:
The documents, studies, reports, plans, citations, materials, manuals and other products produced or provided by Contractor for this Agreement shall become the property of City upon receipt.
Contractor shall deliver all such products to City prior to payment for same. City may use, reuse or otherwise utilize such products without restriction.
15. Equal Employment Opportunity:
During the performance of this Agreement, Contractor agrees as follows:
a. Contractor shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, mental or physical disability, or any other basis prohibited by applicable law. Contractor shall ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, national origin, mental or physical disability, or any other basis prohibited by applicable law.
Such actions shall include, but not be limited to the following: employment, upgrading, demotion or transfer, recruitment or recruitment advertising, layoff or termination, rates of pay or other forms of compensation and selection for training, including apprenticeship.
Contractor agrees to post in conspicuous places, available to employees and applicants for employment, a notice setting forth provisions of this non-discrimination clause. b. Contractor shall, in all solicitations and advertisements for employees placed by, or on behalf of Contractor, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, mental or physical disability, or any other basis prohibited by applicable law.
c. Contractor shall cause the foregoing paragraphs (a) and (b) to be inserted in all subcontracts for any work covered by this Agreement, provided that the foregoing provisions shall not apply to subcontracts for standard commercial supplies or raw materials.
16. Conflicts of Interest:
Contractor agrees that it shall not make, participate in the making, or in any way attempt to use its position as a Contractor to influence any decision of City in which Contractor knows or has reason to know that Contractor, its officers, partners, or employees have a financial interest as defined in Section 87103 of the Government Code.
17. Indemnity:
a. To the fullest extent permitted by law, Contractor agrees to indemnify, defend and hold City, its City Council and each member thereof, and the officers, officials, agents and employees of City (collectively the "Indemnitees") entirely harmless from all liability arising out of:
1. Any and all claims under workers' compensation acts and other employee benefit acts with respect to Contractor's employees or subcontractor's employees arising out of Contractor's work under this Agreement; and
2. Any claim, loss, injury to or death of persons or damage to property caused by any act, neglect, default, or omission other than a professional act or omission of the Contractor, or person, firm or corporation employed by the Contractor, either directly or by independent contract, including all damages due to loss or theft sustained by any person, firm or corporation including the Indemnitees, or any of them, arising out of, or in any way connected with the work or services which are the subject of this Agreement, including injury or damage either on or off City's property; but not for any loss, injury, death or damage caused by the active negligence or wilful misconduct of City. The Contractor, at Contractor's own expense, cost and risk, shall indemnify any and all claims, actions, suits or other proceedings that may be brought or instituted against the Indemnitees on any such claim or liability covered by this subparagraph, and shall pay or satisfy any judgment that may be rendered against the indemnitees, or any of them, in any action, suit or other proceedings as a result of coverage under this subparagraph. b. To the fullest extent permitted by law, Contractor agrees to indemnify and hold Indemnitees entirely harmless from all liability arising out of any claim, loss, injury to or death of persons or damage to property caused by the negligent professional act or omission in the performance of professional services pursuant to this Agreement. c. Except for the Indemnitees, the indemnifications provided in this Agreement shall not be construed to extend any third-party indemnification rights of any kind to any person or entity which is not a signatory to this Agreement.
d. The indemnities set forth in this section shall survive any closing, rescission, or termination of this Agreement, and shall continue to be binding and in full force and effect for five (5) years from the date of completion of this Agreement with respect to Contractor and its successors.
18. Insurance:
a. Contractor shall carry workers' compensation insurance as required by law for the protection of its employees during the progress of the work. Contractor understands that it is an independent contractor and not entitled to any workers' compensation benefits under any City program.
b. Contractor shall maintain during the life of this Agreement the following minimum amount of comprehensive general liability insurance or commercial general liability insurance: the greater of (1) One Million Dollars ($1,000,000) per occurrence; or (2) all the insurance coverage and/or limits carried by or available to Contractor. Said insurance shall cover bodily injury, death and property damage and be written on an occurrence basis. c. Contractor shall maintain during the life of this Agreement, the following minimum amount of automotive liability insurance: the greater of (1) a combined single limit of One Million Dollars ($1,000,000); or (2) all the insurance coverage and/or limits carried by or available to Contractor. Said insurance shall cover bodily injury, death and property damage for all owned, non-owned and hired vehicles and be written on an occurrence basis. d. Any insurance proceeds in excess of or broader than the minimum required coverage and/or minimum required limits which are applicable to a given loss shall be available to City. No representation is made that the minimum insurance requirements of this Agreement are sufficient to cover the obligations of Contractor under this Agreement. e. Each policy of general liability and automotive liability shall provide that City, its officers, officials, agents, and employees are declared to be additional insureds under the terms of the policy, but only with respect to the work performed by Contractor under this Agreement. A policy endorsement to that effect shall be provided to City along with the certificate of insurance, which endorsement shall be on Insurance Services Office, Inc. Form CG 20 10 10 01. In lieu of an endorsement, City will accept a copy of the policy(ies) which evidence that City is an additional insured as a contracting party. The minimum coverage required by Subsection 18.b and c, above, shall apply to City as an additional insured. f. Contractor shall maintain during the life of this Agreement professional liability insurance covering errors and omissions arising out of the performance of this Agreement with a minimum limit of One Million Dollars ($1,000,000) per claim. Contractor agrees to keep such policy in force and effect for at least seven (7) years from the date of completion of this Agreement.
g. The insurance policies maintained by Contractor shall be primary insurance and no insurance held or owned by City shall be called upon to cover any loss under the policy.
Contractor will determine its own needs in procurement of insurance to cover liabilities other than as stated above.
h. Before Contractor performs any work or prepares or delivers any materials, Contractor shall furnish certificates of insurance and endorsements, as required by City, evidencing the aforementioned minimum insurance coverages on forms acceptable to City, which shall provide that the insurance in force will not be cancelled or allowed to lapse without at least ten (10) days prior written notice to City.
i. Except for professional liability insurance coverage that may be required by this Agreement, all insurance maintained by Contractor shall be issued by companies admitted to conduct the pertinent line of insurance business in California and having a rating of Grade A or better and Class VII or better by the latest edition of Best's Key Rating Guide. In the case of professional liability insurance coverage, such coverage shall be issued by companies either licensed or admitted to conduct business in California so long as such insurer possesses the aforementioned Best's rating.
j. Contractor shall immediately notify City if any required insurance lapses or is otherwise modified and cease performance of this Agreement unless otherwise directed by City. In such a case, City may procure insurance or self-insure the risk and charge Contractor for such costs and any and all damages resulting therefrom, by way of set-off from any sums owed Contractor.
k. Contractor agrees that in the event of loss due to any of the perils for which it has agreed to provide insurance, Contractor shall look solely to its insurance for recovery. Contractor hereby grants to City, on behalf of any insurer providing insurance to either Contractor or City with respect to the services of Contractor herein, a waiver of any right to subrogation which• any such insurer may acquire against City by virtue of the payment of any loss under such insurance.
l. Contractor shall include all subcontractors, if any, as insureds under its policies or shall furnish separate certificates and endorsements for each subcontractor to City for review and approval. All coverages for subcontractors shall be subject to all of the requirements stated herein.
19. Termination:
City may for any reason terminate this Agreement by giving the Contractor not less than thirty (30) days' written notice of intent to terminate. Upon receipt of such notice, the Contractor shall immediately cease work, unless the notice from City provides otherwise. Upon the termination of this Agreement, City shall pay Contractor for services satisfactorily provided and all allowable reimbursements incurred to the date of termination in compliance with this Agreement, unless termination by City shall be for cause, in which event City may withhold any disputed compensation. City shall not be liable for any claim of lost profits.
20. Maintenance and Inspection of Records:
In accordance with generally accepted accounting principles, Contractor and its subcontractors shall maintain reasonably full and complete books, documents, papers, accounting records, and other information (collectively, the "records") pertaining to the costs of and completion of services performed under this Agreement. City and its authorized representatives shall have access to and the right to audit and reproduce any of Contractor's records regarding the services provided under this Agreement. Contractor shall maintain all such records for a period of a:t least three (3) years after termination or completion of this Agreement. Contractor agrees to make available all such records for inspection or audit at its offices during normal business hours and upon three (3) days’ notice from City, and copies thereof shall be furnished if requested.
21. Compliance with all Laws/Immigration Laws:
a. Contractor shall be knowledgeable of and comply with all local, state and federal laws which may apply to the performance of this Agreement.
b. Contractor represents and warrants that Contractor:
1. Has complied and shall at all times during the term of this Agreement comply, in all respects, with all immigration laws, regulations, statutes, rules, codes, and orders, including, without limitation, the Immigration Reform and Control Act of 1986 (IRCA); and
2. Has not and will not knowingly employ any individual to perform services under this Agreement who is ineligible to work in the United States or under the terms of this Agreement; and
3. Has properly maintained, and shall at all times during the term of this Agreement properly maintain, all related employment documentation records including, without limitation, the completion and maintenance of the Form 1-9 for each of Contractor's employees; and
4. Has responded, and shall at all times during the term of this Agreement respond, in a timely fashion to any government inspection requests relating to immigration law compliance and/or Form I-9 compliance and/or worksite enforcement by the Department of Homeland Security, the Department of Labor, or the Social Security Administration. c. Contractor shall require all subcontractors or sub-Contractors to make the same representations and warranties as set forth in Subsection 21.b. d. Contractor shall, upon request of City, provide a list of all employees working under this Agreement and shall provide, to the reasonable satisfaction of City, verification that all such employees are eligible to work in the United States. All costs associated with such verification shall be borne by the Contractor. Once such request has been made, Contractor may not change employees working under this Agreement without written notice to City, accompanied by the verification required herein for such employees. e. Contractor shall require all subcontractors or sub-Contractors to make the same verification as set forth in Subsection 21.d.
f. If Contractor, subcontractor or sub-Contractor knowingly employs an employee providing work under this Agreement who is not authorized to work in the United States, and/or fails to follow federal laws to determine the status of such employee, that shall constitute a material breach of this Agreement and may be cause for immediate termination of this Agreement by City.
g. Contractor agrees to indemnify and hold City, its officials, and employees harmless for, of and from any loss, including but not limited to fines, penalties and corrective measures, City may sustain by reason of the Contractor's failure to comply with said laws, rules and regulations in connection with the performance of this Agreement.
22. Governing Law and Venue:
This Agreement shall be construed in accordance with and governed by the laws of the State of California and Contractor agrees to submit to the jurisdiction of California courts. Venue for any dispute arising under this Agreement shall be in Los Angeles County, California.
23. Integration:
This Agreement and attached Exhibit "A" constitute the entire agreement of the parties. No other agreement, oral or written, pertaining to the work to be performed under this Agreement shall be of any force or effect unless it is in writing and signed by both parties. Any work performed which is inconsistent with or in violation of the provisions of this Agreement shall not be compensated.
24. Notice:
Except as otherwise provided herein, all notices required under this Agreement shall be in writing and delivered personally, by e-mail, or by first class U.S. mail, postage prepaid, to each party at the address listed below. Either party may change the notice address by notifying the other party in writing. Notices shall be deemed received upon receipt of same or within three (3) days of deposit in the U.S. Mail, whichever is earlier. Notices sent by e-mail shall be deemed received on the date of the e-mail transmission.
"CONTRACTOR" "CITY"
SDI Presence, LLC
6080 Center Drive, 6th Floor
Los Angeles, CA 90045
Attn.: Phil Danie
City of Huntington Park
6550 Miles Avenue
Huntington Park, CA 90255
Attn.: Jeff Jones
Telephone No.: (949) 836-3351
E-Mail: [email protected]
Telephone No.: (323) 584-6201
E-Mail: [email protected]
25. Counterparts:
This Agreement may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. Signatures transmitted via facsimile and electronic mail shall have the same effect as original signatures.
IN WITNESS of this Agreement, the parties have entered into this Agreement as of the year and day first above written.
"CONTRACTOR" "CITY"
SDI Presence, LLC, a California Corporation
By: ___________________________
Printed Name:______________________
Title: _______________________________
CITY OF HUNTINGTON PARK, a municipal
corporation
By: ___________________________
Ricardo Reyes, City Manager
ATTEST:
____________________________
By:___________________________
Eduardo Sarmiento, City Clerk
APPROVED AS TO FORM:
By: ____________________________
Arnold Alvarez-Glasman, City Attorney
*NOTE: City requires the following signature(s) on behalf of the Contractor:
(1) the Chairman of the Board, the President or a Vice-President, AND (2) the Secretary, the Chief Financial Officer, the Treasurer, an Assistant Secretary or an Assistant Treasurer. If only one corporate officer exists or one corporate officer holds more than one corporate office, please so indicate. OR The corporate officer named in a corporate resolution as authorized to enter into this Agreement. A copy of the corporate resolution, certified by the Secretary close in time to the execution of the Agreement, must be provided to City.
EXHIBIT "A"
SCOPE OF SERVICES AND ADDITIONAL TERMS AND CONDITIONS
[Beneath this sheet.]
SCOPE OF WORK
BACKGROUND
The City:
The City of Huntington Park, with a population of 51,022 is situated in Southeast Los Angeles County, approximately 10 miles southeast of Los Angeles. The City's land area is 3 square miles. The City's planning area is 3 square miles, with a "Sphere of Influence" area of 55 square miles. Included in the City's Sphere of Influence is 18,500 acres of undeveloped land owned by The Irvine Company.
Under a council-manager form of government, five council members are elected to four-year terms alternating on a two-year basis. The City Manager, who is the administrative official of the City, is appointed by the City Council.
The City provides a full range of services for its citizens. These services include:
• General administration
• Planning and development
• Police
• Parks and Recreation
• Public Works
• Water and Sewer utility
City Facility Locations:
FACILITY ADDRESS
City Hall 6550 Miles Avenue
Court House 6548 Miles Avenue
Police Station 6542 Miles Avenue
Public Works 6900 Bissell Street
Parks and Recreation 3401 East Florence Avenue
Salt Lake Park 3401 East Florence Avenue
Freedom Park 3801 East 61st Street
Veteran's Park 3452 Walnut Street
Raul Perez Park 6208 Alameda Street
Keller Park 6548 Miles Avenue
Chelsey Park 6531 Albany Street
Benelli Community Center 6925 Salt Lake Avenue
Water Wells throughout City
Help Desk:
• IT Service Desk hours are Monday - Thursday from 7:00 am to 6:00 pm and Friday 8:00 am to 5:00 pm (40 hours per individual per week).
• Approximately 250 users within the City.
• Desktops are being standardized on Windows 11 Pro and are a mix of both Lenovo and Dell Optiplex. (Desktops are being standardized to Dell Optiplex.) • The City needs to purchase ticket tracking software, collecting hardware and software inventory, asset management, and software deployment will need to be developed. (Vendor is expected to provide recommendations).
Infrastructure:
• 70 servers
• Approximately 225 desktops/laptops/MDC (mixture Windows 10/11, MDC will be refreshed early 2025)
• Two (2) Environmentally controlled and secure server rooms • Satellite IT rooms at various City Buildings
Core Business Applications:
• Enterprise financial management software suite (Tyler Munis Implementation in progress) • Utility billing (Central Square migrating to Tyler Munis) • City Internet services (Spectrum/AT&T)
• Recreation management software (ActiveNet)
• Building permits & project tracking (Central Square – will migrate to Tyler Munis) • Business License system (Central Square – will migrate to Tyler Munis) • CAD/RMS for Police (Central Square – Motorola Flex system implementation in progress) • Streaming City meetings (Town Hall Streams)
• Geographic Information System (part of Motorola Implementation ESRI-ArcGIS) • Applicant Tracking (NEOGov)
Telephone System:
• Star2Star VoIP Phone System
IT HELP DESK SERVICES
Contractor shall perform the services based on the guidelines set forth in this Scope of Work for the City of Huntington Park. Contractor shall perform all services in a professional and workmanlike manner, in accordance with industry standards by persons qualified by training and experience to perform such services.
IT Help Desk Services and Tier 1 support are the activities required to coordinate and respond to incidents and service requests made by City end-users and technical staff. The Help Desk shall act as the single-pointof-contact for resolution and escalation of all incidents and service requests related to all City technical requests.
Contractor's on-site staff will work in a cohesive, on-site environment to assist the City in meeting service level agreement (SLA) requirements detailed below. Contractor staff will provide primary Tier 1 support.
City staff may perform identical duties as some of Contractor's staff to provide supplemental support, when needed.
Per the City's request, the Contractor shall provide two (2) on-site personnel to provide City IT technical support staff and perform the activities and functions delineated in the sections below. Contractor's on-site personnel are only responsible for documentation and updates associated with their activities.
During contract performance, Contractor and City will meet on a regular basis to discuss performance against SLA targets. If an alternate LOE is needed to meet SLAs, the parties will work together to adjust the LOE and price accordingly.
Help Desk:
• Provide Help Desk services Monday through Thursday from 7:00am to 6:00pm and Friday from 8:00am to 5:00pm.
• Staff Help Desk personnel resource(s), during business hours, within the Organization. • Facilitate the receipt and processing of valid service requests. • Diagnose the problem, and when possible, implement corrective actions to resolve the problem. • Assist with establishing procedures for problem management to identify and resolve chronic problems (root cause analysis).
• Take control of all workstations remotely upon request to speed service response. • Accept and respond to trouble requests that relate to City issued computer/IT devices. • Perform password resets for active directory and key business applications. • Update help desk support activities in the central database that contains pertinent information on users such as name, extension location, department, and equipment tag number. • Document desktop system configuration, network configuration, and inventory of software to be supported.
• Log, track, resolve, dispatch, and reroute calls through to resolution approved procedures/ticketing system.
• Apply software updates and patches as required.
• Update and maintain the City-owned ticket management system. • Properly document detailed notes on the status and resolution of issues. • Initiate the change process to apply a resolution to a problem if required. • Collect and report on performance data per SLA requirements.
On-Site Systems Support:
• Perform on-site systems support for all city hardware devices. • Coordinate required service delivery with City departments so that there is minimal disruption of ongoing production operations at City location.
• Be primary point of contact for end-to-end management of issues, including coordination with third party vendors.
• Diagnose and resolve software problems and conflicts. • Coordinate the resolution of printer problems with City contracted printer maintenance vendor. • Coordinate requests for audio/visual equipment installation within City departments and conference rooms.
• Resolve network connectivity issues consisting of log-in, file access, and printing. • After resolution of problem, test for full functionality, connectivity, and access to servers, services and printers.
• Backup and restore user data on desktops and laptops before repairs, to the greatest extent possible.
• Conduct ongoing analysis of equipment maintenance and call history to track service trends. • Collect and report on performance data per SLA requirements.
Move, Add, Change and Install (MACI):
• Coordinate with the user the date and time of arrival for MACI services. • Unpack, assemble, and install; test system connectivity, functionality, and operability, and provide high-level orientation to users.
• Move and reinstall user data files in accordance with MACI policy. • De-install old equipment if designated by City.
• Update the asset management system.
• Inform users of service activities performed.
• Disconnect a system at one location, reconnect it at another location, and test connectivity and proper operation, or move disconnected system to a specified storage area. • Re-configure moved system, for example, IP address, subnet mask, proxy settings, WINS primary and secondary server address, server name/address, and default gateway address, map standard drive configurations, load network printer drivers, and map network printers. • Test hardware and software configuration, connections to standard mapped drives, and print a test page to a local network printer, if applicable.
• At completion of MACI, provide brief overview/training on new or modified hardware and software.
• Conduct asset validation, consisting of user profile updates, device asset tag check, and model and serial number check.
• Maintain process for disposal of equipment and/or return of leased equipment. • Coordinate with other IT technical support groups (Applications, Server, Network) for MACI activities.
• Confirm that user data is backed up before proceeding with MACI, to the greatest extent possible.
• Ensure device is fully operation for user.
• Collect and report on performance data per SLA requirements.
Asset Management Services:
• Update and maintain the City's asset tracking system. • Maintain the inventory database with descriptions, characteristics, logistics, and warranty information for all City-owned hardware.
• Track and maintain the inventory of all hardware and software licensing including any additions or deletions that occur. Tag hardware assets.
• Assist the City with regular audits and reconciliations to maintain accuracy of the central asset repository.
• Maintain management responsibility for loaner units and spare equipment used as a temporary replacement while corrective maintenance service is performed. • Install or replace desktops and laptops according to the City's approved replacement/refresh schedule.
• Process equipment shipping and delivery requirements, relocation and disposal of retired equipment, and or return of leased equipment.
• Retain a copy of all equipment and maintenance contracts and equipment orders (invoicing, payment statuses and requisitions) when assisting with the procurement of hardware and software assets as required by City.
• Assist City with bids for hardware procurement to request a cost quote from the suppliers that best meet the defined requirements.
• Provide scheduled reports based on City requirements. • Collect and report on performance data per SLA requirements.
Telephone Network, VoIP Services:
• Respond to alerts by conducting initial trouble shooting and working with Third Party vendors such as Packet Fusion.
• Perform handset Move/Add/Change/Install (MACI) to support day-to-day operations. • Perform Voicemail password resets.
Service Level Requirements:
Contractor shall perform services based on the guidelines set forth in the following Service Level Agreements (SLAs). Each SLA identifies key performance measures that shall be used to evaluate Contractor's delivery of services during business hours. SLA credits will not apply during the first 90 days of contract performance.
HELP DESK
Objective
By utilizing knowledge databases and best practices in the areas of reporting, logging, tracking, resolving and reporting of IT problems and Work Requests, the Help Desk will continually incorporate lessons learned, best practices, and technical solutions to improve service delivery and technical performance.
Priorities
Critical: A problem that affects the entire City or entire department.
Response Time: Within 1 business hour
Completion Time: Within 4 business hours
High: A problem with no known workaround that affects a single user Response Time: Within 2 business hours
Completion Time: Within 1 business day
Medium: A general service request or problem with a workaround solution.
Response Time: Within 8 business hours
Completion Time: Within 2 business days
Low: A service request that does not require immediate attention or involves planning/coordination.
Response Time: Within 3 business days
Completion Time: Within 5 business days
Call Waiting The length of time for a caller to reach a live human voice.
Hours of
Availability 7:00 am to 6:00 pm, Monday - Thursday and every other Friday from 8:00 am to 5:00 pm.
Measurement
Period Monthly
Target 90% within 90 seconds
SLA Credit $0
Time to Resolve Total elapsed time from opening a Help Desk call to completion (resolution). Applies only to Tier 1 calls.
Hours of
Availability 7:00 am to 6:00 pm, Monday - Thursday and every other Friday from 8:00 am to 5:00 pm.
Measurement
Period Monthly
Target
Critical - 95% completed within 4 business hours High - 90% completed within 1 business day Medium - 85% completed within 2 business days. Low - 85% completed within 5 business days.
SLA Credit $500
Password Resets Length of time between password reset request and completion.
Hours of
Availability
7:00 am to 6:00 pm, Monday - Thursday and every other Friday from 8:00 am to 5:00 pm.
Measurement
Period Monthly
Target 95% within 30 minutes
SLA Credit $500
Satisfaction
Survey Measure the level of customer satisfaction with Help Desk services.
Hours of
Availability 7:00 am to 6:00 pm, Monday - Thursday and every other Friday from 8:00 am to 5:00 pm.
Measurement
Period Survey provided for every closed call. Measured monthly.
Target
Will only be measured when survey response(s) exceed 30 responses of total closed calls for tier 1 tickets. Survey will rate satisfaction level from 1 (Very Unsatisfied) to 5 (Very Satisfied). Total of all survey scores/number of surveys counted. Average score must be greater than 4.
SLA Credit $500
ASSET MANAGEMENT
Objective
Monitor, track, and update the City's technology asset inventory, including software licenses, to ensure an accurate and well-maintained inventory. Provide reports including software license compliance, application and infrastructure inventories and all other technology assets.
Asset Inventory The availability of current data concerning hardware assets and software licenses. The City's technology asset database will be updated and maintained 365 days per year.
Hours of Availability N/A
Management Period Quarterly
Target 100% of the City's technology assets are recorded and maintained.
SLA Credit $0
Reconciliation
Quarterly the City will conduct a physical audit of selected technology assets and match that data against the technology asset management database. Inconsistencies will be evaluated, and a negotiated reconciliation will be conducted, and changes made to data as appropriate.
Hours of Availability N/A
Measurement Period Quarterly
Target 100% accuracy of selected audit sample
SLA Credit $0
MACIs
Objective
Desktop support staff are expected to resolve City generated trouble calls in a professional and efficient manner. They will setup and configure new PCs, maintain current version levels of desktop software, install, upgrade or troubleshoot software, conduct hardware and software inventories, do minor hardware installations and modifications on existing PCs, and other related tasks as may be requested or required.
New Device Install Time elapsed between the receipt of a single new device and the completion of the order. Includes initial hook up, diagnostic testing, delivery, staging and configuration.
Hours of Availability
7:00 am to 6:00 pm, Monday - Thursday and every other Friday from 8:00 am to 5:00 pm.
Measurement Period Monthly
Target
95% within 3 business days, up to eight (8) per month (Exception: For equipment refreshment devices, the Equipment Refreshment SLA will take precedence. Equipment Refreshment SLA applies when the number of new device installs exceed eight (8) per month).
SLA Credit $500
Move Existing Device Time elapsed between the receipt of the request and the relocation of the device.
Includes disconnection, moving, re-hook up, and diagnostic testing.
Hours of Availability
7:00 am to 6:00 pm, Monday - Thursday and every other Friday from 8:00 am to 5:00 pm.
Measurement Period Monthly
Target
95% within 5 business days, when number of moved devices is eight (8) or less during the reporting period.
SLA Credit $500
Alter Existing Device Time to apply changes to existing device from time of request to completion of service.
Hours of Availability
7:00 am to 6:00 pm, Monday - Thursday and every other Friday from 8:00 am to 5:00 pm.
Measurement Period Monthly
Target
95% within 3 business days, when number of altered devices is eight (8) or less during the reporting period.
SLA Credit $500
Remove Existing
Device
Time to physically remove device from time of request to completion of service.
Includes unhooking, decommissioning device, destroying images, and submitting to surplus.
Hours of Availability
7:00 am to 6:00 pm, Monday - Thursday and every other Friday from 8:00 am to 5:00 pm.
Measurement Period Monthly
Target
95% within 5 business days, when number of moved devices is eight (8) or less during the reporting period.
SLA Credit $500
Equipment
Refreshment
The deployment of new technology equipment throughout City facilities. On a periodic basis, the City purchases technology devices as part of an equipment refresh process.
These purchases vary in number and type based on urgency and budget.
Hours of Availability
7:00 am to 6:00 pm, Monday - Thursday and every other Friday from 8:00 am to 5:00 pm.
Measurement Period As determined by City's deployment schedule.
Target
4 devices per day minimum average per desktop technician. If the desktop technician is assigned only to equipment refreshes, the target will be (6) devices per day minimum average in those days that they are so assigned.
SLA Credit $0
ADDITIONAL TERMS AND CONDITIONS
1.0 Term:
The Initial Term of this Agreement shall commence at 12:00 a.m., Pacific Time, on December 1, 2024, ("Commencement Date") and shall continue in effect until 11:59:59 p.m., Pacific Time, on November 30, 2027, ("Expiration Date"), unless earlier terminated as provided herein. The period from the Commencement Date to the Expiration Date is the "Initial Term." The City may, at its option, extend by means of an amendment the Initial Term of this Agreement for additional period(s) of time, two (2) oneyear extensions, with the total contract Initial Term and Extended Terms not to exceed five (5) years.
1.1 Extended Term:
At the City's request, the Parties shall meet within thirty (30) days of Vendor's receipt of City's notice to renew this Agreement to negotiate modifications to the terms and conditions of this Agreement.
If such negotiations are not requested or if the negotiations do not result in an agreement on different terms and conditions by sixty (60) days prior to the expiration of the Initial Term, City may elect to extend the term of this Agreement for up to two (2) additional consecutive terms, each of which, at the City's sole discretion, for twelve (12) months (each, an "Extended Term") and the then- existing terms and conditions of this Agreement shall remain unchanged and in full force and effect during each such Extended Term. The Initial Term and any Extended Term(s) shall be referred to as the "Term." The City shall exercise its extension option(s) by providing Vendor written notice no later than thirty (30) days prior to the expiration of the Initial Term or any Extended Term. Such notice shall include the length of the relevant Extended Term.
1.2 Service Levels and Liquidated Damage Penalties:
Beginning 90 days after the Effective Date, Vendor shall meet or exceed each of the service levels set forth in the Scope of Work.
1.2.1 Vendor agrees to pay City, or have withheld as liquidated damages, those amounts set forth in Exhibit A hereto, for delay in performance of the Services or non- compliance with the specified service levels within the time and metrics specified, including any written extensions which may be granted, in writing, in accordance with this Agreement.
1.2.2 Notwithstanding any provision to the contrary, the total monthly at-risk amount for any and all liquidated damages paid or to be paid by the Vendor pursuant to this Agreement shall not exceed ten percent (10%) of the monthly invoiced amount.
1.2.3 Vendor shall report all service level failures (with reference to the Service Level Agreements (each, an "SLA") set forth in Exhibit A hereto) on a monthly basis and for each failure Vendor shall either (i) demonstrate that the failure was due to" an Excused Event (defined in 1.2.4), or (ii) provide the City with a corrective action plan to ensure that the failure is cured. If, during the monthly period immediately following the month when the failure occurs, Vendor misses the same service level, Vendor will forfeit the performance level credit for the two monthly periods during which the failure occurred.
If the failure is corrected during the next monthly cycle following the month when the failure occurred, Vendor will not be assessed any liquidated damages; provided, however, that in the event Vendor misses the same SLA for three (3) months in a rolling 12-month period, the next occurrence of failure for the same SLA shall result in the imposition of the appropriate SLA Credit – minimum of FIVE HUNDRED DOLLAR AND 00/100 ($500.00).
1.2.4 Excused Event. Service level failures shall be excused in the following circumstances:
(i) when significant changes in scope and/or workload occur that impact Vendor's ability to perform in accordance with the service levels; (ii) when force majeure events occur; (iii) when program processes are changed at the request of the City, and such changes impact Vendor's ability to perform in accordance with the service levels; or (iv) when a failure is due to the acts, direction, task assignments and/or omissions of the City or third parties outside of Vendor's reasonable control.
1.3 Supplemental Services:
Any information technology services or other services, beyond the Services specified in Exhibit A hereto ("Supplemental Services"), shall be performed by Vendor only pursuant to a duly executed amendment hereto. In the absence of a duly executed amendment, Vendor is not obligated to perform, nor is City obligated to remit payment for, any Supplemental Service(s).
1.4 Amendment by City Manager:
The City Manager is hereby authorized to approve and execute on behalf of City any subsequent amendments to this Agreement pursuant to the City’s procurement policy.
2.0 City Facilities and Supplies:
2.1 City Provision:
City shall, at its sole cost and expense, furnish Vendor and its staff with reasonable amounts of such office space, office furniture, and other facilities (including utilities and telephone service), which are appropriate to meet the needs of Vendor and its staff for the provision of Services pursuant to this Agreement and are similar in size, type and specifications to those furnished by the City to or for its own employees. It is understood and agreed that, as of the Effective Date of this Agreement, City has provided an adequate amount of furniture and equipment commensurate with existing staffing levels. It is further understood and agreed that for any upgrades in office furniture desired by Vendor or, in the event a vendor employee requires special furniture to accommodate a disability, the cost of such special furniture (including the responsibility for making reasonable accommodations for its employees under the Americans with Disabilities Act) will be borne by Vendor.
2.2 Return to City:
Upon expiration or termination of this Agreement, or any extension or renewals thereof, all office furniture, equipment, documents, records, books, tapes, disks and files provided by the City or Vendor shall be returned to the City or Vendor in substantially the same condition as received, ordinary wear and tear excepted. Neither the City nor Vendor shall dispose of the other Party's property without the prior consent of the other Party.
3.0 Confidentiality:
3.1 Confidential Information:
Parties agree that:
3.1.1 Neither Party shall disclose any Confidential Information of the other Party to any third party without obtaining prior written consent of the other Party.
3.1.2 Each Party shall limit dissemination of the other Party's Confidential Information only to those employees, contractors and agents who require access thereto to perform their functions under this Agreement.
3.1.3 Each Party agrees to return the Confidential Information to the disclosing Party upon receipt of written request thereof.
3.1.4 Each Party agrees that the standard of care to be applied in the performance of the obligations set forth above shall be the standard of care applied by the receiving Party in treating its own Confidential Information, but at least reasonable care to prevent unauthorized copying, use, publication or disclosure.
3.1.5 The terms of the provisions of this Section shall survive termination of the Agreement or any determination that this Agreement or any portion hereof or Exhibit hereto is void or voidable.
3.2 Exceptions to Confidentiality:
The obligation of confidentiality set forth shall not apply to any data or information that the receiving Party proves:
3.2.1 Was already rightfully in the possession of the receiving Party or any of its related companies prior to disclosure.
3.2.2 Was independently developed by employees having no access to Confidential Information.
3.2.3 Was publicly disclosed by a person other than the receiving Party or its employees or agents without restrictions.
3.2.4 Was rightfully received from a third party without restrictions on disclosure or use.
3.2.5 Was approved for unrestricted release or unrestricted disclosure by the disclosing Party.
3.2.6 Was available by inspection of products or services marketed without restrictions, offered for sale or leased in the ordinary course of business by either Party hereto or others.
3.2.7 Was required to be produced or disclosed pursuant to applicable laws, regulations or court order, provided the receiving Party has given the disclosing Party the opportunity to defend, limit or protect such production or disclosure.
3.2.8 The obligation of confidentiality shall not apply to the City to the extent that disclosure is necessary in connection with compliance with any law, court order or formal governmental directive. If disclosure is required (despite the Vendor’s request for confidentiality), the City shall not in any way be liable or responsible for the disclosure of any such Confidential Information or part thereof.
4.0 Vendor Personnel:
4.1 Selection of Personnel:
The City shall be provided the opportunity to participate in the Vendor's selection of any Personnel providing Services under this Agreement. Vendor shall consider all reasonable City directives in the selection process, to the extent such directives do not cause Vendor to contravene any applicable legal requirements.
4.2 Succession Plans and Cross Staffing Required:
Vendor shall maintain active succession plans for Vendor positions, including plans to effectively transfer knowledge from Vendor Personnel in the event that it becomes necessary to replace such Vendor Personnel. Upon termination or resignation of any Vendor Key Personnel, Vendor shall promptly provide written notice to City of such termination or resignation and identify potential suitable replacements in writing.
4.3 Remote Services:
Vendor shall obtain the written consent of City prior to the use of any remote (i.e., off-site) resources to perform Services under this Agreement.
5.0 Removal and Replacement of Vendor Personnel:
5.1 Removal of Vendor Personnel by City:
Notwithstanding anything contained herein to the contrary, if City believes that the performance or conduct of any Vendor Personnel employed or retained by Vendor to perform Vendor's obligations under this Agreement is unsatisfactory or is not in compliance with the provisions of this Agreement, City shall so notify Vendor in writing and Vendor shall, at Vendor's cost, either promptly address the performance or conduct of such Vendor Personnel, or, at City's request, immediately replace such Vendor Personnel with another Vendor Personnel acceptable to City and with sufficient knowledge and expertise to perform the Services in accordance with this Agreement.
5.2 Reassignment/Replacement of Vendor Personnel:
If: (1) Vendor is obligated to replace any Vendor Personnel; or (2) Vendor wants to replace Personnel, and City consents to such replacement, then: (1) the terms of Removal of Vendor Personnel by City with respect to City's right to participate in the selection of replacement personnel for any Vendor Personnel shall apply; (2) the proposed replacement personnel shall be "qualified," meaning that the proposed replacement personnel shall possess comparable experience and training as the Vendor Personnel to be replaced; and (3) as Vendor deems warranted, the replacement Vendor Personnel shall work with the Vendor personnel during a mutually agreed transition period, and all costs and expenses associated with educating and training the replacement personnel shall be borne by Vendor.
6.0 Minimum On-Site Staffing Levels:
Beginning on the Commencement Date, Vendor will provide two (2) on-site FTE personnel.
7.0 SLA Credits:
The Monthly At-Risk Amount for each month of each Contract Year for failure to meet agreed SLAs is 10% of the applicable month's Monthly Invoiced Amount (excluding pass-through charges), which Monthly Invoiced Amount, solely for the purposes of the Monthly At-Risk Amount, shall be at least one twelfth (1/12th) of that year's Annual Service Fees. The non-attainment of SLAs by Vendor shall result in the imposition of a Fee Reduction (i.e., SLA Credit) for each affected SLA. It is understood however, that a single event or failure shall only result in the imposition of one Fee Reduction (with the City having discretion to select which Fee Reduction shall apply). In the absence of any modifications to the SLA tables, SLA Credits therein shall apply to all Contract Years. Any modifications to the SLA tables, the Performance Targets, SLAs and Credits shall be by mutual consent of the parties and shall be embodied in the form of a contract amendment.
Vendor shall report on the status of all service levels on a monthly basis and for each failure Vendor shall either (i) demonstrate that the failure was due to an Excused Event, or (ii) provide the City with a corrective action plan to ensure that the failure is cured. If, during the monthly period immediately following the month when the failure occurs, the vendor misses the same service level, Vendor shall forfeit the performance level credit for the two monthly periods during which the failure occurred. If the failure is corrected during the next monthly cycle following the month when the failure occurred, Vendor shall not be assessed any liquidated damages. In the event Vendor misses the same monthly SLA for three (3) months in a rolling 12-month period, the next occurrence of failure for the same SLA shall result in the imposition of the appropriate SLA Credit.
In the event the Vendor does not meet a service level for which the SLA is measured annually, Vendor shall have one (1) month from the filing of the applicable, annual report (to occur on the fifth (5th) business day following conclusion of the annual service period) in which to undertake corrective measures with respect to the failure. No SLA credits shall be imposed during this period, unless the corrective measures do not remedy the failure within the one (1) month period.
8.0 Annual, Quarterly and/or Monthly Reports:
Vendor shall measure its performance against the SLAs providing a detailed, comprehensive report of its performance no later than the fifth (5th) Business Day following the end of the applicable reporting period. The format for such SLA Reports shall be determined by the City, with input from Vendor.
Vendor shall report all service level failures and for each failure Vendor shall either (i) demonstrate that the failure was due to an Excused Event (as defined below), or (ii) provide the City with a corrective action plan to ensure that the failure is cured.
Vendor and City shall mutually agree on the final format of the SLA report within thirty (30) days following the Commencement Date of the Agreement.
Anti-Collusion Affidavit
The undersigned deponent, of lawful age, being duly sworn, upon his oath deposes and says: That he has lawful authority to execute the within and foregoing proposal; that he has executed the same by subscribing his name hereto under oath for and on behalf of said Proposer; that Proposer has not directly or indirectly entered into any agreement, express or implied, with any Proposer or Proposers, having for its object the controlling of the price or amount of such proposal or proposals, the limiting of the proposals or Proposers, the parcelling or farming out to any Proposer or Proposers or other persons of any part of the contract or any part of the subject matter of the proposal or proposals or of the profits thereof, and that he has not and will not divulge the sealed Proposal to any person whomsoever, except those having a partnership or other financial interest with him in said proposal or proposals, until after the said sealed proposal or proposals are opened.
Deponent further states that the Proposer has not been a party to any collusion among Proposers in restraint of freedom of competition; by agreement to make a proposal at a fixed price or to refrain from submitting a proposal; or with any City official or employee as to quantity, quality, or price in the prospective contract; or in any discussions between Proposers and any City official concerning exchange of money or other things of value for special consideration in the letting of a contract; that the Proposer has not paid, given or donated or agreed to pay, give or donate to any official, officer or employee of the City directly or indirectly, in the procuring of the award of contract pursuant to this proposal.
Executed under penalty of perjury on this ______ day of __________, ________at ______________________
Signed: _______________________________________
BY: __________________________________________
Print name and title:______________________________
COMPANY: ___________________________________
APPROVE AMENDMENT TO THE AGREEMENT WITH SDI PRESENCE, LLC FOR
INFORMATION TECHNOLOGY SUPPORT SERVICES
November 18, 2024
Company Name
Selected for
Presentation
1 ALINEDS, LLC No
2 Complete Document Solutions, Inc. No
3 Max Power Technology No
4 Lan Wan Enterprises Yes
5 Acorn Technology Services Yes
6 SDI Presence, LLC Yes
Three companies were invited to present their proposals: Lan Wan Enterprises, Acorn Technology Services and SDI Presence, LLC. All three companies are local companies, Lan Wan Enterprises is based in Irvine, California with 20 local employees, Acorn Technology Services is based in Riverside, California with 40 local employees, and SDI Presence, LLC is based in Anaheim, California with 60 local employees. Each company has been in business for a period of 20 to 30 years with at least 3 municipal clients.
The evaluation criteria were based on the following twenty (20) categories with a rating scale of zero (0 = not demonstrated) to five (5 = excellent):
1 Relevant Experience 11 Disaster Recovery/Business Continuity Plan 2 Company Overview 12 Performance Metrics
3 Partnerships and Outsourcing 13 SLA's
4 Team Qualifications 14 Communication
5 IT Support Structure 15 References
6 Competencies and Scope of Services 16 Pricing Structure 7 Availability 17 Contract Terms
8 Data Security and Confidentiality 18 Scalability
9 Compliance Framework 19 Innovation
10 Technology Stack and Automation 20 On/Off-boarding Process SDI Presence, LLC ranked first or tied for first in 17 out of 20 categories. The scores were determined based on the average score of each category.
Highlighting solely the financial impact without offered discounts over the three-year term for services, Acorn Technology Services would be ranked first with a total of $1,517,220; SDI Presence LLC and Lan Wan Enterprises, with a total of $1,992,243.32 and $1,994,473.26 would be second and third respectively. SDI Presence, LLC and Lan Wan Enterprises included CPI increases of 3.5% and 5% respectively and is reflected in the three-year totals.
APPROVE AMENDMENT TO THE AGREEMENT WITH SDI PRESENCE, LLC FOR
INFORMATION TECHNOLOGY SUPPORT SERVICES
November 18, 2024
The evaluation process considered pricing for the services along with other potential factors. SDI Presence, LLC was found to have more available resources to meet the City's future needs.
RECOMMENDATION
Following the evaluation process, it is recommended that SDI Presence, LLC be awarded the professional service agreement for IT services.
FISCAL IMPACT/FINANCING
The pricing provided by SDI Presence, LLC fits within the current budget for IT services, so no additional funding is needed at this time.
CONCLUSION
Upon approval, the City Manager will execute the professional service agreement with SDI Presence, LLC for information technology support services.
Respectfully submitted,
Ricardo Reyes
City Manager
Jeff Jones
Director of Finance
ATTACHMENTS
A. Professional Service Agreement with SDI Presence, LLC B. 2024 IT RFP Evaluation
C. SDI proposal
2024 RFP Evaluation Acorn Lan Wan SDI Acorn Lan Wan SDI Acorn Lan Wan SDI Acorn Lan Wan SDI
1. Relevant Experience: 3.3 2.7 4.3 4.0 2.0 4.0 3.3 1.7 4.0 3.6 2.1 4.1 o What specific IT services do you provide that are tailored to municipalities and police departments? 4.0 3.0 5.0 4.0 3.0 4.0 3.0 3.0 4.0 3.7 3.0 4.3 o Can you describe your experience with similar government and law enforcement clients? 3.0 3.0 4.0 4.0 2.0 4.0 3.0 1.0 4.0 3.3 2.0 4.0 o Can you provide specific examples or case studies of similar work you've done? 3.0 2.0 4.0 4.0 1.0 4.0 4.0 1.0 4.0 3.7 1.3 4.0
2. Company Overview: 3.5 1.5 4.5 4.0 1.0 4.0 4.0 1.5 4.0 3.8 1.3 4.2 o What is your company’s size, history, and core areas of expertise? 3.0 2.0 5.0 4.0 2.0 4.0 4.0 2.0 4.0 3.7 2.0 4.3 o Can you share any awards your organization has won? o How do you ensure your team stays up to date with the latest IT developments and best practices? 4.0 1.0 4.0 4.0 0.0 4.0 4.0 1.0 4.0 4.0 0.7 4.0
3. Partnerships and Outsourcing: 3.0 1.5 4.0 4.0 0.5 4.0 3.5 1.5 4.0 3.5 1.2 4.0 o What is your business roadmap? 3.0 2.0 4.0 4.0 1.0 4.0 4.0 2.0 4.0 3.7 1.7 4.0 o Who do you partner with for specialised skills including cloud services? 3.0 1.0 4.0 4.0 0.0 4.0 3.0 1.0 4.0 3.3 0.7 4.0
4. Team Qualifications And Accreditations: 3.0 1.0 4.0 4.0 0.5 4.0 3.5 0.5 4.0 3.5 0.7 4.0 o What qualifications and certifications do your staff members hold? 3.0 2.0 4.0 4.0 1.0 4.0 4.0 1.0 4.0 3.7 1.3 4.0 o How do you ensure continuous professional development for your team? 3.0 0.0 4.0 4.0 0.0 4.0 3.0 0.0 4.0 3.3 0.0 4.0
5. IT Support Structure: 3.8 1.5 3.3 3.5 0.5 3.3 3.5 1.3 3.5 3.6 1.1 3.3 o Describe your support structure. Will we have a dedicated account manager or support team? 4.0 2.0 3.0 4.0 1.0 3.0 4.0 2.0 4.0 4.0 1.7 3.3 o What is your process for escalating and resolving critical issues? 4.0 3.0 4.0 4.0 1.0 4.0 4.0 2.0 4.0 4.0 2.0 4.0 o What do you do internally and what do you outsource? 4.0 1.0 3.0 3.0 0.0 3.0 3.0 1.0 3.0 3.3 0.7 3.0 o What is your Change Control process for Hardware and Software changes in the IT Infrastructure? 3.0 0.0 3.0 3.0 0.0 3.0 3.0 0.0 3.0 3.0 0.0 3.0
6. Competencies and Scope of Services: 3.7 2.7 4.3 4.0 1.7 4.0 4.0 2.3 4.0 3.9 2.2 4.1 o What industry groups is your company involved in? 3.0 3.0 4.0 4.0 2.0 4.0 4.0 3.0 4.0 3.7 2.7 4.0 o Can you provide a detailed list of the IT services you offer? 4.0 4.0 4.0 4.0 3.0 4.0 4.0 3.0 4.0 4.0 3.3 4.0 o How do you tailor your services to meet the specific needs of municipal governments and police departments? 4.0 1.0 5.0 4.0 0.0 4.0 4.0 1.0 4.0 4.0 0.7 4.3
7. Availability: 3.7 3.0 4.0 4.0 2.0 4.0 4.0 2.3 4.0 3.9 2.4 4.0 o What are your hours of operation, and how do you handle after-hours support? 3.0 3.0 4.0 4.0 2.0 4.0 4.0 3.0 4.0 3.7 2.7 4.0 o How quickly can you respond to emergencies? 4.0 3.0 4.0 4.0 2.0 4.0 4.0 2.0 4.0 4.0 2.3 4.0 o What is your response time for support requests or issues, and do you offer 24/7 support? 4.0 3.0 4.0 4.0 2.0 4.0 4.0 2.0 4.0 4.0 2.3 4.0
8. Data Security and Confidentiality: 3.8 2.0 4.3 4.0 1.0 4.0 4.0 2.5 4.0 3.9 1.8 4.1 o What measures do you have in place to protect sensitive data, especially law enforcement data? 4.0 3.0 5.0 4.0 2.0 4.0 4.0 3.0 4.0 4.0 2.7 4.3 o Explain your health and life cycle monitoring and maintenance process? 3.0 1.0 4.0 4.0 0.0 4.0 4.0 2.0 4.0 3.7 1.0 4.0 o How do you handle data encryption, both in transit and at rest? 4.0 1.0 4.0 4.0 0.0 4.0 4.0 2.0 4.0 4.0 1.0 4.0 o What strategy do you employ for remote monitoring and management (RMM)? 4.0 3.0 4.0 4.0 2.0 4.0 4.0 3.0 4.0 4.0 2.7 4.0
9. Compliance Frameworks: 4.0 1.8 3.8 4.0 1.0 4.0 4.0 2.0 4.0 4.0 1.6 3.9 o What industry standards does your organization follow? 4.0 2.0 4.0 4.0 2.0 4.0 4.0 3.0 4.0 4.0 2.3 4.0 o What cybersecurity solutions do you offer to your clients? 4.0 3.0 4.0 4.0 1.0 4.0 4.0 2.0 4.0 4.0 2.0 4.0 o How do you ensure compliance with FBI, CJIS, FISM/NIST, HIPAA, PCI-DSS, ISOIEC 27001 or GDPR and other relevant regulations? 4.0 2.0 4.0 4.0 1.0 4.0 4.0 2.0 4.0 4.0 1.7 4.0 Det. Parsa Jeff Jones Jeff Marshall Overall Average
ATTACHMENT "B"
2024 RFP Evaluation
o Can you provide examples of your experience with compliance audits? 4.0 0.0 3.0 4.0 0.0 4.0 4.0 1.0 4.0 4.0 0.3 3.7
10. Technology Stack and Automation: 4.0 2.7 4.0 3.7 2.0 4.0 4.0 2.7 4.0 3.9 2.4 4.0 o What technologies and platforms do you typically use? 5.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0 4.3 4.0 4.0 o What automation processes do you employ for tasks, patching, updates, verification etc.? 4.0 2.0 4.0 3.0 1.0 4.0 4.0 2.0 4.0 3.7 1.7 4.0 o How do you ensure compatibility and integration with our existing systems? 3.0 2.0 4.0 4.0 1.0 4.0 4.0 2.0 4.0 3.7 1.7 4.0
11. Disaster Recovery/Business Continuity Plan: 4.0 0.5 4.0 4.0 0.0 4.0 4.0 0.0 4.0 4.0 0.2 4.0 o What is your disaster recovery plan, and how often is it tested? 4.0 0.0 4.0 4.0 0.0 4.0 4.0 0.0 4.0 4.0 0.0 4.0 o Can you describe your data backup processes and recovery time objectives (RTOs)? 4.0 1.0 4.0 4.0 0.0 4.0 4.0 0.0 4.0 4.0 0.3 4.0
12. Performance Metrics: 4.5 0.5 4.0 4.5 0.0 4.0 4.0 0.3 4.0 4.3 0.3 4.0 o How do you create project plans? 4.0 1.0 4.0 4.0 0.0 4.0 4.0 1.0 4.0 4.0 0.7 4.0 o What key performance indicators (KPIs) do you use to measure service effectiveness? 5.0 1.0 4.0 5.0 0.0 4.0 4.0 0.0 4.0 4.7 0.3 4.0 o How do you measure and improve efficiency? 4.0 0.0 4.0 4.0 0.0 4.0 4.0 0.0 4.0 4.0 0.0 4.0 o How do you report on these metrics to your clients? 5.0 0.0 4.0 5.0 0.0 4.0 4.0 0.0 4.0 4.7 0.0 4.0
13. SLAs: 3.5 2.5 3.5 3.5 1.0 3.5 4.0 0.5 4.0 3.7 1.3 3.7 o Can you provide details on your standard SLAs, including response and resolution times? 4.0 3.0 4.0 4.0 2.0 4.0 4.0 1.0 4.0 4.0 2.0 4.0 o How do you ensure adherence to these SLAs? 3.0 2.0 3.0 3.0 0.0 3.0 4.0 0.0 4.0 3.3 0.7 3.3
14. Communication: 4.0 0.8 4.0 4.0 0.3 4.0 4.0 0.3 4.0 4.0 0.4 4.0 o How do you collaborate and exchange information with your clients? 4.0 1.0 4.0 4.0 1.0 4.0 4.0 1.0 4.0 4.0 1.0 4.0 o How do you manage documentation for your clients? 4.0 0.0 4.0 4.0 0.0 4.0 4.0 0.0 4.0 4.0 0.0 4.0 o How will you keep us informed about ongoing projects, incidents, and changes? 4.0 1.0 4.0 4.0 0.0 4.0 4.0 0.0 4.0 4.0 0.3 4.0 o How do you handle feedback and continuous improvement? 4.0 1.0 4.0 4.0 0.0 4.0 4.0 0.0 4.0 4.0 0.3 4.0
15. References: 3.7 2.7 4.7 4.3 2.7 5.0 3.5 1.0 3.5 3.8 2.1 4.4 o Can you provide references from other municipal or police department clients? 3.0 3.0 4.0 4.0 3.0 5.0 3.0 1.0 3.0 3.3 2.3 4.0 o What sets your company apart from other IT service providers working with government and law enforcement? 4.0 1.0 5.0 4.0 0.0 5.0 4.0 1.0 4.0 4.0 0.7 4.7 o Can we visit one of your client sites or speak to a current municipal or police department client about their experience?4.0 4.0 5.0 5.0 5.0 5.0 4.5 4.5 5.0
16. Pricing Structure: 4.0 2.0 4.0 4.0 1.0 4.0 4.0 0.0 4.0 4.0 1.0 4.0 o Are there any additional costs we should anticipate for specific services or support? 4.0 2.0 4.0 4.0 1.0 4.0 4.0 0.0 4.0 4.0 1.0 4.0
17. Contract Terms: 3.5 1.0 3.5 4.0 1.0 4.0 4.0 1.0 4.0 3.8 1.0 3.8 o How do you handle contract renewals and any potential changes in service requirements? 4.0 1.0 4.0 4.0 1.0 4.0 4.0 1.0 4.0 4.0 1.0 4.0 o Are there any additional costs we should be aware of (e.g., hardware, software licenses, compliance fees)? 3.0 1.0 3.0 4.0 1.0 4.0 4.0 1.0 4.0 3.7 1.0 3.7
18. Scalability: 4.0 1.3 4.0 4.3 0.0 4.7 4.0 0.7 4.0 4.1 0.7 4.2 o How do you ensure your services can scale with our growth and evolving needs? 4.0 1.0 4.0 4.0 0.0 4.0 4.0 1.0 4.0 4.0 0.7 4.0 o How would you partner in building our IT business strategy? 4.0 2.0 4.0 4.0 0.0 5.0 4.0 1.0 4.0 4.0 1.0 4.3 o What is your approach to future-proofing our IT infrastructure? 4.0 1.0 4.0 5.0 0.0 5.0 4.0 0.0 4.0 4.3 0.3 4.3
19. Innovation: 4.0 2.0 4.5 4.0 0.5 4.5 4.0 1.5 4.0 4.0 1.3 4.3 o How do you incorporate new technologies and innovations into your service offerings? 4.0 2.0 4.0 4.0 1.0 4.0 4.0 2.0 4.0 4.0 1.7 4.0 o Can you provide examples of how you have helped other clients innovate and improve their IT systems? 4.0 2.0 5.0 4.0 0.0 5.0 4.0 1.0 4.0 4.0 1.0 4.7
20. On/Off-boarding Process: 4.0 3.7 4.3 4.3 3.3 4.3 4.2 3.5 4.3
2024 RFP Evaluation
o How do you adjust to business needs and change? 4.0 3.0 4.0 5.0 2.0 5.0 4.5 2.5 4.5 o What Business Exit Stategy do you employ ? 4.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0 o What is your transition process and timeline for a new managed services client? 4.0 4.0 5.0 4.0 4.0 4.0 4.0 4.0 4.5
SDI Presence – LA | 6080 Center Dr, 6th Floor, Los Angeles, CA 90045 | www.sdipresence.com | Toll: 888.YOUR.SDI (888.968.7734)
Proposal Prepared For:
City of Huntington Park
Information Technology Support Services
August 12, 2024
Respectfully Submitted By:
Phil Danie
Senior Vice President
[email protected] X SDI
949-836-3351 SDI PRESENCE LLC
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page i
TABLE OF CONTENTS
Section 1 Company Profile and Qualifications................................................................................ 1 Section 2 Staffing........................................................................................................................... 4 Section 3 Subcontractors............................................................................................................... 6 Section 4 Financial Statements...................................................................................................... 7 Section 5 References ..................................................................................................................... 7 Section 6 Approach to the City’s Engagement.............................................................................. 10 Section 7 Demonstrated Capabilities........................................................................................... 10 Section 8 IT Security .................................................................................................................... 14 Section 9 Disaster Recovery......................................................................................................... 17 Section 10 Service Level Agreement .............................................................................................. 17 Section 11 Other............................................................................................................................ 21 Section 12 Pricing .......................................................................................................................... 22 Appendix A Resumes....................................................................................................................... 25 Appendix B Legal Exceptions........................................................................................................... 43 Appendix C Attachment A with Certificate of Insurance .................................................................. 45 Appendix D West Coast Client List................................................................................................... 63 Appendix E California Business License ........................................................................................... 67 KSDI
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 1
Section 1 Company Profile and Qualifications
a) Company ownership. If incorporated, provide the state in which the company is incorporated and date of incorporation.
Partial Owners % of Ownership
David A. Gupta 55.14%
Abry Partners (Investors) 42.86%
John Hartman 1%
Sharee L. Wolff 1%
SDI Presence LLC was incorporated in the State of Delaware on December 22, 2015. b) Location of company offices.
1) Chicago Headquarters
200 E. Randolph, Suite 3550, Chicago, Illinois 60601
2) Los Angeles California
6080 Center Drive, 6th Floor, Los Angeles, CA 90045
3) Sacramento California
500 Capitol Mall, Suite 2350, Sacramento, CA 95814
4) Anaheim California
4368 E. La Palma Ave., Anaheim, CA 92807
5) Dallas/Ft. Worth Texas
2451 West Grapevine Mills Circle, Grapevine, TX 76051
c) Location from which your firm will provide service to the City.
SDI would provide services to the City of Huntington Park out of our Los Angeles office. d) Number of employees both locally and nationally.
SDI has 364 employees with approximately sixty (60) located in the Southern California, greater Los Angeles area.
e) Name, address and telephone number of your firm’s point of contact for a contract resulting from this solicitation.
Phil Danie, Senior Vice President
6080 Center Drive, 6th Floor, Los Angeles, CA 90045
Telephone: 949-836-3351
Email: [email protected]
KSDI
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 2
f) Company background/history and why your firm believes it is qualified to provide the services as described in this RFP.
SDI provides a comprehensive suite of IT management services to municipalities within Los Angeles and Orange counties. The scope of services provided range from routine O&M to specialized planning and management of mission-critical functions and data-center operations. The scope of staffing levels provided to clients range from supplemented IT support, wherein SDI provides part-time/full-time consultants to supplement municipal IT staff as needed, to full service IT support, wherein SDI provides full-time consultants to lead IT operations.
SDI derives experience from working as IT specialists in the public sector for over 28 years. During this time, our municipal clients have engaged our team to provide on-site and remote IT support services and to conduct public sector technology plans. SDI has developed short and long-range project plans and offered valuable insight for budgeting and procurement. For example, SDI has provided IT Services for other clients in the area, including the City of Alhambra, West Covina Police Department, and Laguna Beach Police Department.
g) Length of time that your firm has been providing services described in this RFP. Provide a brief description.
SDI Presence LLC (SDI)
SDI is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 28-year corporate resume, SDI delivers strategic managed services, IT
consulting, and hybrid infrastructure solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies.
SDI delivers a deep technical presence through a local
delivery model to achieve customer confidence and success.
SDI is headquartered in Chicago, Illinois with regional offices in Anaheim, Sacramento, and Los Angeles, California; Atlanta, Georgia; and Dallas Fort-Worth, Texas.
SDI Snapshot:
• Headquartered in Chicago
• 28 Years IT Consulting/Managed
Services Experience
• 360+ Business Professionals
• 92% Customer Satisfaction Rating
• Continuously awarded the “Best Places
to Work” Recognition since 2020
• Financial Stability:
- 2023 Revenue - $85M
- Backed by Private Equity Firm - Abry
Partners with $5B under
management
• Corporate Plus® Member of the
National Minority Supplier Development
Council (NMSDC)
KSDI SDI PRESENCE LLC
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 3
SDI’s core services include:
h) Provide your firm’s Dun & Bradstreet (DUNS) number.
The Dun & Bradstreet number for SDI Presence LLC is 080292219. i) Resumes for key staff to be responsible for performance of any contract resulting from this RFP.
Resumes are provided in Appendix A.
j) Proposer’s bank of record.
JP Morgan Chase is SDI’s bank of record.
k) Federal Tax ID
SDI’s federal tax identification number is 811357524.
SDI does not have any litigation that involves contract failures or civil or criminal activities. We also do not have any pending investigations.
KSDI
Consulting
ITStrategic Planning
IT Assessments
ApplicationSelection and
Procurement
Business Process Consulting
Enterprise ApplicationServices
Data Warehousing / Analytics / Bl
ITPortfolio/ Project
Management Office
Digital Transformation
Governance
Infrastructure
• Traditional/ Legacy Networks
• Hybrid Cloud Services
• NOC
• Virtualization/ SDN
• Storage & Resilience
Managed Services
• IT Infrastructure Managed
Services
• Application ManagedServices
• ManagedSecurity Services
• Real Estate Managed Services
• Talent Augmentation
• ITSM Consulting
• GISManaged Services
• Interim or Virtual CIO/ CTO
Security
Cyber Vulnerability
Assessments
Remediation / Compliance
Roadmap
Managed Detection and
Response
DR / Business Continuity
Identity Management
Physical Security
III @
- J .
-
• t •
. I
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 4
Section 2 Staffing
Proposed Staff
Name Role on Project Certifications Length of
Employment
Location
Phil Danie Executive
Senior Vice
President
Account
Manager
CJIS Security and Privacy
CJIS Level 4 Security
2006 – Present Southern
California
Scott
Sanders
Virtual Chief
Information
Officer (vCIO)
Certified Government Chief
Information Officer (CGCIO)
ITIL v3 Service Strategy,
Service Design, Continual
Service Improvement,
Operations
CJIS Level 4 Security
2018 – Present Northern
California
Jason
Hennessey
Cybersecurity
Manager
CISSP® – Certified
Information Systems
Security Professional
(DAWIA/IAM Level III)
CJIS Level 4 Security
CJIS Advanced Certification
CJIS Local Agency Security
Officer (LASO)
MCP – Microsoft Certified
Professional
CompTIA Network+
CompTIA A+
2017 – Present Southern
California
Carlo
Rosero
Network
Engineer
Amazon Web Services
Solutions ArchitectAssociate
Cisco Certified Network
Associate
Cisco Certified Network
Professional Enterprise
Infrastructure/Routing and
Switching
Cisco Certified Specialist –
Enterprise Advanced
Infrastructure
Implementation
Cisco Certified Specialist –
Enterprise Core
Cisco Certified Design
Engineer (CCDE)
2023 – Present Southern
California
KSDI
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 5
Team Biographies
Phil Danie – Senior Vice President, SLED West Managed Services Mr. Danie has been involved in municipal and Public Safety technology since 2000, when he worked as a technical resource for the Orange County Sheriff Department. He is the principal of several Orange County owned technology businesses, specializing in Information Technology Management, software engineering and development, and technology consulting. Mr. Danie will serve as the senior SDI executive for the City.
Scott Sanders, CGCIO, ITIL – Vice President, SLED West Managed Services Mr. Sanders has more than twenty-five years of experience in a variety of IT leadership positions with municipalities across the State of California. He is a Certified Government Chief Information Officer and holds several certifications in IT Service Management (ITSM). Mr. Sanders has served as Chief Information Officer (CIO), Deputy Chief Information Officer, IT Director, Site Operations Manager, and Network Manager. Since joining SDI in 2018, he has also served as Interim IT Director and CIO at the Cities of Stockton, Concord, Watsonville, Gilroy, and Calistoga. Mr. Sanders led and participated in more than two dozen IT Strategic Planning efforts for municipal clients for more than five years in SDI’s Advisory and Name Role on Project Certifications Length of
Employment
Location
Cisco Certified Design
Expert
Cisco Certified Interwork
Expert-Security and Routing
& Switching
Allen Lidar Server
Engineer
ITIL V3 Foundation
CompTIA A+
CompTIA Network+
CompTIA Security+
CompTIA IT Operations
Specialist – Cios Stackable
CompTIA Secure
Infrastructure Specialist –
CSIS Stackable
Microsoft Office
Microsoft 365 Professional
AWS Business Professional
AWS Technical Professional
AWS Cloud Practitioner
CJIS Level 4 Security
CJIS Advanced Security
Certified
2021 – Present Southern
California
Chris Cao Systems
Engineer
Microsoft Windows Server
WMware Horizon
Cisco UCS
VNX Unified Storage
Management
2021 – Present Arizona
Bao
Nguyen
Field Services
Technician –
Onsite
CJIS Level 4 Security 2008 – Present Southern
California
MSDI
SDI PRESENCE LLC
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 6
Consulting practice. Mr. Sanders will serve as Virtual Chief Information Officer (vCIO) and primary point of contact for the City.
Jason Hennessey, CISSP – Cybersecurity Manager
Mr. Hennessey’s professional background includes 20 years of computer system management for privately held firms, publicly held Fortune 500 & 100 firms, and the United States Government. Mr.
Hennessey holds a Bachelor of Science degree in Computer Information Systems, the globally recognized CISSP® (Certified Information Systems Security Professional) credential, and industry certifications from Microsoft® and CompTIA®. Before joining SDI, Mr. Hennessey served as an Information System Security Officer (ISSO) for the United States Drug Enforcement Administration (DEA), where he managed the information security program for the DEA’s El Paso Intelligence Center.
Having spent more than 15 years supporting the public sector, Mr. Hennessey maintains an active security clearance. He has completed several training sessions regarding information security governance, common government/workplace policies, and anti-discrimination practices.
Allen Lidar – Systems Engineer
Mr. Lidar has over twenty (20) years of IT experience. His certifications include CompTIA A+, Network+, Security+ Certified Technician, CompTIA IT Operations Specialist – CIOS Stackable Certification, CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification, ITIL V3 Foundation Certified, and CJIS Advanced Security Certified. His Microsoft projects include San Gabriel City Hall Office 365 Migration from commercial to GCC tenant, San Gabriel Fire Dept Migration from Google to O365, Tustin implementation of MFA in O365 via Duo, and Arcadia implementation of MFA natively in O365.
Chris Cao – Systems Engineer
Experienced IT Specialist and subject matter expert with more than twenty-five (25) years of experience in information technology. Expertise across a wide variety of servers, storage, VMware virtualization and Microsoft Windows operating system and applications.
Carlo Rosero – Network Engineer
Mr. Rosero has over ten (10) years of IT experience. He is an organized, detail-oriented professional with broad information technology support and service skills. He has shown the ability to effectively manage multiple projects in a fast-paced environment.
Bao Nguyen – Field Services Specialist
Mr. Nguyen is an IT Specialist with more than twenty (20) years of experience in the IT Industry. He provides enterprise-level information technology services for municipalities with a special emphasis on public safety departments. Mr. Nguyen’s primary role is to serve as a technical lead for local government organizations, managing IT operations for multiple City departments.
Resumes are provided in Appendix A.
Section 3 Subcontractors
Based on the Scope of Services required in the City’s Request for Proposal, SDI would not use any subcontractors for the City’s account.
KSDI SDI PRESENCE LLC
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 7
Section 4 Financial Statements
SDI’s revenue for 2023 was $85M.
Investment Partner
In April 2021, SDI secured a minority investment from Abry Partners, a Boston-based sector focused private equity firm with $5B under management. Abry brings over 30 years of experience in the technology market, and its portfolio of companies includes over 20 IT professional services, cybersecurity and managed services firms. The investment will fund the firm's continued growth and provide access to deeper human and capital resources and IT solutions to better serve our clients. David Gupta maintains controlling ownership and the strong culture of SDI continues in its commitment to community including impactful supplier diversity, mentoring of peer MBEs, educating the IT workforce of tomorrow, and consistent philanthropic involvement.
SDI is in a strong financial position to provide continued quality services to our clients.
We have attached our Financial Statement as requested in a separate document. SDI is a private company and therefore, consider our Financial Statements to be CONFIDENTIAL. We ask that you not make this information available to the public and distribute within your organization only on an as needed basis.
Section 5 References
Reference 1
Client: City of Arcadia
Start/End Date: 2017 to Present
Contact: Wilson Luo – IT Manager
Phone Number: (626) 574-5489
Email: [email protected]
Staff Assigned: Phil Danie, Jason Hennessey, Iain Brown, Carlo Rosero Project Description
SDI provides annual IT support for all City departments. A sampling of projects includes firewall upgrades at both the City and Police Department, each site with redundant application-layer firewalls, interconnected and configured to leverage modern information security capabilities. Migrated from legacy on-premises email and office productivity software to Microsoft’s Office 365 for US Government Community (GCC) services. Modernized virtualization platforms and added capacity-optimized all-flash storage arrays to provide reliable high-speed access to critical data systems. Deployed industry-leading backup and recovery solutions to ensure continued availability of data, leveraging both on-site and cloud-based repositories. Established Active Directory Federation Services (ADFS), providing secure Single Sign-On (SSO) capabilities with trusted partner organizations (e.g., Los Angeles County Sheriff’s Department, Los Angeles Courts). Designed and configured network DMZ to segment public-facing data/services from internal resources. Performed desktop asset refresh throughout all City departments and decommissioned unsupported server equipment and operating systems. GIS services include O&M of ESRI ArcGIS server, ArcGIS desktop, and collaboration with Los Angeles County GIS team for shared services.
MSDI
SOI F R I S f N C I LLC
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 8
Reference 2
Client: City of Laguna Beach, Public Safety
Start/End Date: 2007 to Present
Contact: Kristen Berry
Phone Number: (949) 497-0399
Email: [email protected]
Staff Assigned: Phil Danie, Ricardo Ralston, Bao Nguyen, Jason Hennessey, Carlo Rosero Project Description
SDI provides annual IT support for the Police Department, Fire Department, and Marine Safety. SDI provides a 24/7/365 Help Desk, daily on-site technician(s), emergency call back and additional asneeded IT Support from highly trained and experienced SDI team members such as system engineers, network engineers, infosec specialists and project management. GIS Services include installation, maintenance, and support of ArcGIS platform. A sampling of projects includes CAD/RMS system deployment, dispatch center remodel, 911 phone system replacement, Emergency Operations Center setup, network infrastructure upgrades, computer deployments, MDC replacement, and mobile video system replacement. One notable project was an extensive city-wide closed-circuit video surveillance solution utilizing secure Wi-Fi, and fixed network assets, with all feeds channeled to a highly responsive back-end storage and retrieval solution. The result provides the local police and fire department with high definition, pan-tilt-zoom (PTZ) cameras with the ability to monitor, record, and provide video evidence for the downtown and rural fire hazard areas around the city perimeter.
Reference 3
Client: City of Los Alamitos
Start/End Date: 2011 to Present
Contact: Ron Noda – Director of Development Services
Phone Number: 562-431-3538, ext. 500
Email: [email protected]
Staff Assigned: Phil Danie, James Brodeur, Bao Nguyen, Jason Hennessey, Carlo Rosero Project Description
SDI provides annual IT support for all City departments. A sampling of projects includes CAD/RMS installation, configuration, and deployment; city-wide Wi-Fi deployment; migration from physical to virtualized server environment; implemented Veeam virtual backup solution; deployed capacityoptimized all-flash network storage; Laserfiche deployment; VOIP implementation; Emergency Operations Center upgrades; Tyler Technologies Incode finance software upgrades; migration to Exchange Online.
Reference 4
Client: City of Glendora
Start/End Date: 2022 to Present
Contact: Sam Robbin – IT Manager
Phone Number: (626) 852-4888
Email: [email protected]
Staff Assigned: Phil Danie, Amjad Shaibi, Jake Ovalle, Daniel Canada Project Description
MSDI
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SDI provides IT support for all City departments. In the time since SDI has been involved, the number of open helpdesk tickets and response times have dramatically decreased. SDI is also redesigning the City’s network design with the focus on improving security. SDI is also in the planning stages of reducing hardware and budget requirements while increasing reliability. Other projects include disaster recovery redesign, ERP implementation, deployment system for Police MDCs and desktops, and CAD/RMS upgrades.
Reference 5
Client: City of La Verne
Start/End Date: 2019 to Present
Contact: J.R. Ranells
Phone Number: (909) 596-8710
Email: [email protected]
Staff Assigned: Phil Danie, Scott Sanders, Justin Leao, Chris Cao, Jason Hennessey Project Description
SDI provides annual IT support for all City departments. A sampling of projects includes firewall upgrades at both the City and Police Department, each site with redundant application-layer firewalls, interconnected and configured to use modern information security capabilities. Migrated from legacy on-premises email and office productivity software to Microsoft’s Office 365 for US Government Community (GCC) services. Modernized virtualization platforms and added capacity-optimized all-flash storage arrays to provide reliable high-speed access to critical data systems. Deployed industry-leading backup and recovery solutions to ensure continued availability of data, leveraging both on-site and cloud-based repositories. Established Active Directory Federation Services (ADFS), providing secure Single Sign-On (SSO) capabilities with trusted partner organizations. Designed and configured network DMZ to segment public-facing data/services from internal resources. Performed desktop asset refresh throughout all City departments and decommissioned unsupported server equipment and operating systems.
Reference 6
Client: City of Westminster
Start/End Date: 2022 to Present
Contact: Darin Lenyi – Chief of Police
Phone Number: (714) 548-3708
Email: [email protected]
Staff Assigned: Phil Danie, Jason Hennessey, Bao Nguyen Project Description
SDI provides IT support for all City departments, augmenting organizational IT staff for routine operations, collaborating with outside vendors for enterprise applications, and in a consultancy capacity for special projects. A sampling of notable activities includes assessment of existing layered information security systems and the development of recommendations to improve security posture; reviews of server virtualization infrastructure and development of upgrade/modernization procedures that support continuous system availability; establish multi-factor authentication solution including special provisions for Police Department critical bypass events; assist with ongoing virtual desktop infrastructure (VDI) modernization initiatives and recommend best-value hardware replacement equipment; test/validate existing disaster recovery solution and implement configuration adjustments as needed; develop and deploy Windows Deployment Services (WDS) solution to streamline asset Proposal to City of Huntington Park for
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recovery/refresh initiatives; establish Microsoft System Center Configuration Manager (SCCM) for application deployment; redesign Active Directory and Group Policy settings to ensure adherence to generally accepted best practices. Ongoing projects include collaboration with existing third-party enterprise resource planning (ERP) and enterprise application solution providers to modernize legacy systems and better leverage newly available system performance enhancements; custom software development initiatives to enhance public reporting systems to better align with regulatory authorities and public disclosure requirements; implementation of continuous monitoring and periodic vulnerability assessment solutions.
Section 6 Approach to the City’s Engagement
SDI has reviewed the City’s objectives as stated in the RFP and have mapped them to the corresponding Service Delivery Model. Each Service Delivery Activity follows proven processes and plans to meet each of the City’s objectives.
Section 7 Demonstrated Capabilities
a) Fully discuss your demonstrated capabilities within directly relevant engagements. Please provide a comprehensive discussion around the issues of size, team dynamics, process, technologies and industries.
Desktop Support
SDI can assume full responsibility for the City’s helpdesk on Day One. SDI will publish a single phone number for accessing the helpdesk and which will serve as a single point of contact for all City IT related KSDI
SDI PRESENCE LLC
The SDI Service Delivery Model
The SDI model
divides IT
management
functions into
three connected
layers.
Management
actions and
decisions at each
layer are
different, but
interrelated.
The SDI Delivery Team and Methodology
Business Layer
Focuses on the capabilities
necessary to run the network
and IT environment in the most
cost-effective way.
Financial
Management
Apphcation
Mgt Strategy
IT Service
Continuity
O
Vendor’Outsource
Management
Hardware
Mgt Strategy
Asset
Management
Long-Term Strategic
Planning
Disaster Recovery
Strategy
Customer QoS
Management
Quality
Assurance hange
Management
Service Layer
Focuses on the capabilities
necessary to provide for and
ensure the delivery of Network
and IT services to customers.
Service Level
Management
Change
Management
Problem
Management
Availability
Management
Application Release
Management
incident
Management
Capacity
Management
Configuration
Management
Service
Desk
Infrastructure Layer
Focuses on the capabilities
necessary to operate and
maintain technical network and
IT assets.
Planning/
Engineering
Application
Management
Event
Management
Security
Management
Asset Lifecycle
Management
Performance
Management
Technotogy
Management
Hardware
Management
Maintenance &
Restoration
Governance Meetings and Reports Qualified Experienced Staff Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 11
calls. All City incidents will be directed to the helpdesk and all calls will be logged into the ticketing system.
All incidents will be managed according to the agreed upon event handling procedures and Service Level Agreements (SLAs). All tickets will be tracked by the helpdesk agent that received the initial contact. In the event the incident gets escalated to other support teams, the helpdesk agent will be accountable for proper closure of any ticket and follow up with the end user. City stakeholders will have full access to the helpdesk.
Server Support and Maintenance
SDI’s server support methodology is integrated within overall endpoint management practices. In general, SDI typically furnishes clients with an Information Technology Service Management solution to increase the efficiency and effectiveness of the entire service offering. This host-based continuous monitoring agent, installed on each computer endpoint, conducts environmental data collection and provides a centralized IT management portal.
SDI recommends that clients maintain manufacturer hardware warranty support on mission critical systems. While SDI will perform initial assessments of hardware problems as well as basic upgrades (RAM, storage, controller cards), on-site technicians generally defer to and rely on manufacturer warranty coverage for hardware failures.
Services management such as Active Directory, DHCP, DNS, Group Policy, Print and Document Services, IIS, Windows Deployment Services, and Windows Server Update Services are all managed as a part of the core operations for all environments.
SDI will implement a monthly patch management schedule for server operating systems wherein select non-critical servers will receive operating system and application patches as a part of a test group. In the event these servers experience problems with the patches, a rollback process will be enacted. If no problems are identified, the patches will be applied to the remaining servers.
Network Management
SDI manages numerous firewalls from manufacturers such as Palo Alto, Cisco, Fortinet, SonicWall; site-tosite VPNs (e.g., Los Angeles County Sheriff, Orange County Sheriff, Verdugo Fire Dispatch), and remoteaccess VPNs leveraged for both border security and internal segmentation at several sites. Additionally, we have migrated several clients to Palo Alto application-layer/next-generation firewalls (NGFW) to provide a more unified threat management platform that includes application-layer visibility to increase understanding of application traffic, expanded traffic control options beyond blunt allow/deny, reduction of threat vectors, improved performance and security, and simplified management. Network infrastructure monitoring and alerting is typically performed using a mixed on-premises and cloud-based network monitoring tool to perform continuous monitoring of network devices and traffic. This fee-based tool provides a real-time view of City’s network, including all networked devices and detailed interconnections. This service provides:
• A real-time view and of the City’s network, including all the devices and interconnections • A real-time inventory of all the technology on the City’s network • Automated backups of network infrastructure configurations • 24/7 proactive infrastructure monitoring and alerting • Automated troubleshooting tools and secure remote access to the City’s infrastructure devices KSDI
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Software Application Support
SDI manages numerous software applications at other local government sites. The following narrative is intended to serve as examples of SDI’s experience managing such relevant to the City.
SDI directly supports or coordinates with external third-party vendors to support, numerous applications central to municipal and public safety operations. These programs include, but are not limited to, Laserfiche, HDL, Computer Aided Dispatch/Records Management system (CAD/RMS), NetMotion Mobility, BlueCheck, Coplink, 2FA, in-car video systems, body-word video systems, surveillance systems, and numerous enterprise-level antivirus solutions. SDI supports access to Justice Data Interface Controller (JDIC), Electronic Suspected Child Abuse Report System (E-SCARS), LACRIS, Verdugo Fire Dispatch, and electronic Probable Cause Determinations (ePCD).
SDI has transitioned several clients from a version-based Microsoft Office model to software as a service with subscription-based Office 365, including Microsoft-hosted Exchange email solutions and SharePoint Online. This model of advanced hosted email simplifies management and helps protect information with advanced features such as anti-malware, anti-spam filtering, data loss prevention, and disaster recovery.
Software | Application Development
SDI has an in-house, full-stack software development team and has been building custom applications for clients for more than twenty (20) years. The SDI team has experience developing both complete stand-alone systems and major
enhancements to client systems. SDI has extensive
experience with migrating data for government agencies
as well building integrations for disparate applications to improve efficiencies and workflows, share data, and
improve data integrity.
Training
Approach to Training
SDI has developed many different training programs and does so based on the specific needs of our clients. SDI employs an approach that emphasizes quality and begins with an assessment of the objectives and teams that require training. This assessment provides a basis for SDI to build role-based training plans with an appropriate curriculum and training materials for each role. SDI then evaluates the training materials in a pilot setting and improves the final plan prior to full delivery.
Security Training
SDI has implemented many different cybersecurity training platforms including KnowBe4. SDI would recommend the City establish a baseline of how prone its teams of employees are to falling victim to email phishing. This is accomplished by conducting a simulated phishing test without announcing it to the organization. The initial baseline provides an easy-to-understand metric and a means to measure improvement. Once the baseline test is complete, SDI would recommend the formal establishment of an annual cybersecurity training program for each employee. SDI would also recommend that simulated KSDI
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phishing tests be conducted at least once per month to reinforce the security principles and ensure all City employees understand how to react when an actual phishing attack occurs.
Some cybersecurity training platforms, including KnowBe4, can also provide the required annual training courses for the City personnel who process credit and debit card payments as part of their normal duties.
SDI is experienced and can assist with the development and administration of a wide range of required training programs.
b) As you consider this engagement, and in the context of your answer to the previous question, highlight the potential for things to go awry. What might they be and what suggestions do you have for mitigating the possibilities that you have identified?
Perhaps the most challenging aspect of supporting new client environments is the transition of knowledge and ongoing support from the previous managed services provider. To reduce risks related to transition, SDI has implemented a knowledge management solution and formal processes designed to discover, detail, and document information related to new client environments. Ideally, SDI teams would shadow the existing provider personnel for at least ten business days to build a knowledgebase that can be used to transition support services efficiently and with the least disruption in support as is possible.
As detailed in our response to Section 10 – Service Level Agreements, Question D below, SDI has established a detailed transition plan and timeline necessary to deploy several ITSM tools, establish an operational baseline and begin documenting the environment. c) What does your firm need from us early in this relationship to establish the framework for a successful engagement?
SDI desires to create longstanding partnerships and provide cost efficient services for its clients. Our approach requires open and collaborative communication among all stakeholders and teams. SDI typically establishes weekly recurring meetings with new clients to foster discussion, discovery processes, and the open collaboration and communication necessary to provide effective and efficient support services.
Executive and stakeholder support is crucial to a successful transition of services. After transition, it is common to change the frequency of these recurring meetings down to a monthly event.
SDI also recognizes that new projects may be approved and started on a random basis. SDI encourages its clients to involve the SDI team as early in the new project as possible so that appropriate planning can occur, increasing the likelihood of a successful implementation. d) What communication strategies have you previously employed? What makes for optimal communication alignment?
No project can be successful without open and regular communication between our clients and partners.
The SDI team will provide regular progress status reports and updates during and after transition, as well as after normal operations are established. Any issues will be reported promptly, along with proposed solution(s) and possible alternatives as required. These reports are delivered in writing, including notes from regularly scheduled meetings. SDI’s Virtual Chief Information Officer (vCIO) will be responsible for planning the communication in collaboration with the City’s stakeholders and City-wide communications KSDI
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to all employees. SDI anticipates and will promote a highly collaborative environment with the City’s team so that planned activities and specific tasks supporting the City objectives are clearly communicated. The City will be provided with enough time to plan and respond for each project and event throughout the contract term.
Section 8 IT Security
a) Is your firm able to perform a comprehensive information technology risk assessment, including gap analysis on network infrastructure and critical application infrastructure supporting systems? Please elaborate.
SDI provides comprehensive IT services across the security spectrum – connecting physical security (digital video, access control) with cybersecurity to proactively strengthen the security posture of your enterprise.
SDI’s cybersecurity approach operationalizes the NIST SP 800-30 framework to deliver a continuous cybersecurity program. SDI services actively address NIST SP 800-37 and 53, FIPS 199 and FIPS 200 compliance, as well as other industry-driven standards.
With CISSP and CISM-certified technical teams, SDI provides our clients with the following:
• Cyber Vulnerability Assessments – Comprehensive internal/external testing and policy review • Cyber Education – Holistically reviewing the security posture of an organization by determining the level of cyber awareness from executives to end users, and guiding training plans for improving institutional knowledge
• Remediation/Compliance – Cyber triage to achieve expedited readiness and compliance • DR/Business Continuity – Cost-effective DR/BC services to keep crucial systems and processes up and running
• Identity Management – Identity/Access Management to increase security and productivity and reduce IT operating cost
• Physical/Electronic Security Systems – Integrated systems to achieve integrated video, access control, computer-aided dispatch (CAD) and ID badging systems • Managed Security Services – Advanced Managed Detection Response services by a 24x7x365 Security Operations Center and SIEM services to meet your security operations and compliance goals
SDI reduces risk and simplifies security management by delivering unrivaled, personalized cybersecurity protection integrated with comprehensive IT consulting services. Our services help our clients in the following areas:
• Supplement the City’s current security team
• Provide global threat intelligence and best practice advisory support on new technologies and functional approaches
• Provide a quick-to-launch assessment
• Support addressing immediate vulnerabilities
• Help the City prepare for cyber events
• Provide end user cyber training
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• Provide clear direction of next steps to remediate deficient areas, including understanding the risks associated with deficient areas.
• Provide documentation in the event the City is audited for compliance/regulatory standards • Provide policies and procedures to support a comprehensive, best practices cybersecurity plan b) Discuss your ability and the process by which you provide incident management services, including response to security breaches, assessment of logging and security monitoring capabilities, identification of initial attack vector and incident response processes and procedures.
SDI’s approach incorporates established cybersecurity standards along with Center for Internet Security (CIS) Controls™ to deliver a continuous cybersecurity program. SDI solutions help form and execute an organization’s security plan, along with managed services for ongoing security support. SDI has tactical and strategic solutions to counterattack cybersecurity threats.
TACTICAL STRATEGIC
CISO - Staff Augmentation IT Risk Assessment
Vulnerability Assessment Security Policy Review and Guidance Penetration Testing Security Architecture Review
Ongoing Monitoring and Response Security Program Maturity Assessment Security Awareness Training Security Incident Response Planning Physical Security Controls
SDI’s cybersecurity solutions help reduce risk, improve compliance, and ensure ongoing improvements to the client’s cybersecurity posture. SDI’s Cybersecurity team are Certified Information Systems Security Professionals, Certified Ethical Hackers, Certified Government Chief Information Officer, Military Veterans, and CISO of the CIA experience. SDI’s experience with mitigating and reducing cybersecurity attacks includes providing security as a service with our cybersecurity teams and our solutions.
Our cybersecurity counter attacks strategy includes prevention, detection, and remediation. With most of our engagements, we conduct a cybersecurity risk assessment, establish network access controls, ensure that firewalls are managed and updated with best practices, provide MDR/EDR services, create a patch management schedule, continuously monitor network traffic, coordinate, and plan vulnerability scanning and penetration testing, build an incident response plan, examine the physical security of the organization, and overall reduce the attack surface. By completing these activities, SDI can slowdown or reduce the impact of a cyber threat through layers of security measures, awareness of pre-attacks, and the ability to mitigate and shutdown potential breaches from occurring.
Incident Response
SDI provides continuous monitoring of client networks, with automated toolsets assisting with detection, notification, and remediation. SDI always assigns at least one on-call resource to be available after normal business hours. The SDI on-call resources are available nights, weekends, and holidays and will respond to high priority incidents and begin troubleshooting work within thirty (30) minutes of receiving the call.
Response is defined as verbal acknowledgement from the technician of the incident, including voicemails from SDI team members to City personnel if they cannot be reached when returning incident calls.
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On-call resources quickly identify issues and escalate to other team members as required in each unique situation. When necessary, a cross-functional Critical Incident Response Team can be formed, mobilized, and respond within hours of an event.
c) Elaborate fully on your firm’s cyber forensic approach, capabilities, and protocols.
Forensic Analysis After a Cybersecurity Breach
When a breach occurs, time to detection is the number one factor in the cost impact of the breach – from notification that need to be made or simply the business impact from an environmental disruption. The SDI team identifies three keys to success around breaches: (1) pre-planning, including the development of an Incident Response Plan; (2) minimize the time from detection to response; and (3) rapidly contain the breach and be able to deploy response tools. As part of the assessment services, the SDI team deploys agents that will be used for the internal vulnerability scanning. As part of optional services, these sensors can be connected to the City inbound and outbound network to monitor internet traffic, enabling Managed-Detection-Response (MDR) service for 24x7x365 monitoring. The SDI team has experience in defending against and investigating nation state attacks against our clients. In one example of a nation state cyber-attack, a client law firm was targeted with a zero-day persistent threat. The attack was identified quickly and more than 75% of comprised accounts and systems were contained within seven (7) hours. Nearly 100% of the affected systems were contained within eleven (11) hours. Within seventytwo (72) hours, a zero-day, nation state attack was discovered, isolated, and completely remediated with the forensic information necessary to provide to law enforcement. d) Fully discuss how your firm, as a vendor, stays in touch with the broader security community and abreast of such developments.
Every SDI employee is required to complete annual and weekly cybersecurity training programs. In addition, approximately twenty-five (25) percent of SDI employees are randomly targeted by simulated phishing campaigns each month that are designed to reinforce our training and identify areas where remedial training would be beneficial. SDI’s internal network team regularly publish recent security events, tips and tricks to our dedicated Microsoft Teams channel focused on security. SDI approaches security of its own operations and our client environmentsin a proactive manner designed to improve the overall security posture by focusing on the people, the processes, and the underlying technology that are used to secure an organization.
e) Will you be running intrusion detection orintrusion protection on the City’s network?
SDI recommends that clients deploy Palo Alto Network Next Generation Firewalls (NGFW). These NGFWs allow for several additional protections, including intrusion detection and intrusion protection services.
Palo Alto is our preferred firewall for several significant reasons. Intrusion Detection and Intrusion Protection services provided by Palo Alto devices are highly effective and very cost efficient. f) Generally, how frequently might you tend to make recommendations regarding updates to firewall protection?
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Proposal to City of Huntington Park for
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SDI typically deploys Palo Alto Next Generation Firewalls (NGFW) in a Parent-Child relationship that are configured to receive automated updates from the SDI Parent NGFW. Using this configuration, SDI can proactively monitor and update its Parent firewall and deploy updates to all client Child firewalls very rapidly.
When an SDI client has deployed firewalls from other manufacturers, SDI is still very proactive in deploying firewall updates, and works with client stakeholders to communicate the issue, urgency, and timeline for deployment of the updates.
g) The City views security as a shared responsibility. As such, discuss your insurance coverage in the event of an IT security breach.
SDI agrees that security is a partnership between client and provider. SDI will monitor client processes and activities on a continuous basis, making recommendations to ensure the client environment is secure, available, and reliable. SDI currently possesses a $50M Cybersecurity insurance policy. In addition, SDI is currently adding to its security and privacy risk management by becoming a System and Organization Controls (SOC) 2 compliant company. SOC 2 compliance demonstrates SDI’s commitment to data security and privacy across our organization.
Section 9 Disaster Recovery
SDI designs, deploys, and supports various systems that leverage technologies labeled as high availability, clustered, fault tolerant, redundant, and others, but even the most robust of systems may occasionally experience an event that affects the availability of data. To mitigate the risk of such an event adversely affecting the continuity of operations, SDI employs a layered disaster recovery model that leverages a combination of available solutions including SAN snapshots, on-site backup repositories, off-site backup repositories, and may even resort to seemingly legacy offline tape backup repositories to ensure a client’s data is protected and available for restoration in the event of a disaster.
SDI follows standards and best practices from the Disaster Recovery Institute International (DRII). We offer services for planning, testing, and updating processes for disaster recovery and business continuity (DR/BC), including services for help desk, data center, and converged networks. Recommended areas of preparedness include:
• Recovery planning • Damage assessments
• Testing for readiness • Communication and reporting.
• Internal and external backup storage • Management of the disruption and recovery • Restoration methods • Transitions and testing to and from the DR/BC team • High-availability failover (local and DR
site)
• DR/BC plan updates
• Remote access capacity
Section 10 Service Level Agreement
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Proposal to City of Huntington Park for
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August 12, 2024 Page 18
a) Given the City’s existing IT infrastructure and proposed scope of work, please provide a comprehensive discussion as to the service model and/or service level agreement (SLA) that you feel most appropriately meets the City’s operational needs. This should include the number of hours provided per week of on-site support service for both the City and the Police Department.
Service levels are located below in Table 1 – Service Level Metrics | Objectives. These service levels are based on the many years of experience the SDI team has in supporting other organizations of similar size and scope of services.
Table 1 – Service Level Metrics | Objectives
After all transition activities are complete, SDI proposes eighty (80) hours of support per week to support the City’s operations. This schedule will be provided through a mix of onsite and remote support as detailed in Table 2 – Weekly Support below.
Table 2 – Weekly Support
Role Hours per Week
SDI Executive, Senior Vice President – Remote 1
Virtual CIO (vCIO), Vice President – Remote 4
Cybersecurity Manager – Remote 2
Network Engineer – Remote 4
Systems Engineer – Remote 4
Field Services Specialists – Onsite 65
Total Hours Per Week 80
Identify the firm's hours of operation. Is after-hours support available? If so, what is included, and how are after-hours services billed?
KSDI SDI PRESENCE LLC
Pl-Critical P2 -Urgent P3- Normal P4- Low
Metric Objective Objective Objective Objective
Network Operations
Support
24x7x365 24x7x365 24x7x365 24x7x365
Remote Helpdesk 24x7x365 24x7x365
Regubr Service
Hours
Regular Service
Hours
Acknowledgement 15 minutes 30 minutes 60 minutes 120 minutes Status Upd ates 30minutes 2 hours S hours 12hours
Resolution Plan <4 hours < B hours < B hours | NBD < 3 busness days Resolution Time 90% resolved in
ess than 4 hours
90% resolved 1n
less than B hours
75% resolved in
ess than16
business hours
75% resolved in
lessthan Iweek
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Proposal to City of Huntington Park for
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Table 3 – Service Hours
Service
Type
Service Delivery
Regular
Service
7 AM to 5:30 PM,
Monday –
Thursday
*Field Services
Specialist Onsite
Hours of
Operation TBD
by the City
Help Desk hours are defined and occur within the normal business hours 7:00 AM to 5:30 PM, Monday through Thursday and every other Friday to support Public Works, except for Federal, State, and City holidays.
Around-the-clock network monitoring is included in SDI’s proposed fee, without additional charges.
After
Hours
Service
All hours on
Saturday,
Sunday, Federal,
State, and City
holidays.
Support performed by SDI for critical and urgent issues outside the normal business hours, on weekends or holidays will be billed at normal hourly rates. SDI only invoices for actual hours worked and does not charge for callouts or a minimum blocks of hours per incident.
SDI will work with the City to identify regular days and times for onsite support each week. Key personnel are available to support the City around the clock and respond to urgent communications within 30 minutes. If a P1 – Critical or P2 – Urgent event occurs after normal business hours, SDI commits to acknowledging the event and begin mobilizing required resources within fifteen (15) or thirty (30) minutes of the issue occurring, respectively.
Table 4 – Priority Level Definitions
b) What is the basis for your recommended service model? Specify if your recommendation is based on experience on previous similar engagements, technical best practices, staffing experience, etc.
MSDI
SDI PRESENCE LLC
Incident Priority Definition
Pl- Critical
Typically, an emergency incident affecting all or most users and that is halting the use of critical "line of business" applications and/or access to the network or a data/security breach.
Examples: Email server(s) not sending/receiving email, Internet connection down, database server appears offline, etc.
P2 - Urgent
Likely affecting multiple users and impairing access to one or more critical business applications, though, not resulting in a complete stoppage of work.
Examples: Slow/intermittent Internet connectivity, backup failures, imminent server crash due to lack of hard disk space, etc.
P3 - Normal
Typically affecting between1and 5 users and generally non-critical in nature.
Workarounds are likely available.
Examples: User cannot print to a network printer, user's domain account locked due to unsuccessful password entries, a user has deleted an email by accident and wants it restored, etc.
P4 - Low
The problem affects no more than a few users and is typically non-business impacting. Workarounds available.
Examples: User has some "dead pixels" on her monitor, user application displaying persistent error messages with no impact to use of the application, occasional static heard on a particular VoIP phone, etc.
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 20
SDI has evaluated the information provided in the City’s RFP and developed our recommended service model based on our years of experience. SDI currently provides similar IT managed services to more than 30 law enforcement and municipal agencies of similar size and scope of services. Our proposed staffing model guarantees that the City will receive prompt, professional and highly experienced support services from a knowledgeable team. SDI’s team focuses on ensuring services are maintained, reliable and performing well while also working on continuous improvement efforts to drive efficiency and reduce costs.
c) Describe the type of off-site support services included in the service model (i.e. Legitimate Network Operations
Center, Security Operations Center, etc.).
In addition to the local, onsite staff that are dedicated to the City, SDI also provides a remote helpdesk support team located in Southern California. SDI’s knowledgebase system, known as IT Glue, will be used to develop and maintain all IT documentation related to the City. This tool is integrated with the other ITSM tools that SDI uses and ensures that any local onsite or remote support has access to the City’s documentation.
d) Describe how your firm will facilitate a transition plan from the existing service provider in the event that the City selects a new vendor.
SDI always endeavors to ensure a seamless transition from the incumbent to SDI. We propose shadowing the incumbent for an agreed upon interval so that all pertinent institutional knowledge is passed to our personnel in a professional and efficient manner.
As many organizations remain dependent on legacy operating systems and/or applications, SDI’s initial assessment will evaluate the entire enterprise, identify high risk items, recommend compensating controls to control or mitigate risks, and make recommendations for modernization.
On the following page is a sample timeline for the first four weeks and highlights action items for the IT Assessment and transition from the incumbent provider. The timeline detailed in the District’s RFP requires the submittal of the initial assessment report within 30 days of the signed agreement. SDI would request the timeline be changed to require submittal of the initial assessment report to within 75 days of the start of service transition. SDI typically develops a Comprehensive Technology Plan for new clients and delivers on that timeline.
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Figure 1 – Proposed Timeline
e) You are encouraged to include any additional tasks or services not included or identified in the Scope of Work, or propose modifications to the Scope of Work that you feel are necessary in order to provide the services specified in this RFP. Clearly state the reasons why these tasks or services are required, and include their cost as “Optional Costs” in the Cost Proposal.
SDI completed a thorough review of the City’s RFP and did not identify any additional tasks, services, or modifications to propose for the published Scope of Work.
Section 11 Other
Are there any other important questions that we should have raised and we did not? Please enumerate.
SDI did not identify any additional questions based on the proposed Scope of Work. However, in addition to the required scope of services detailed in the City’s RFP, SDI has the resources and expertise to provide a broad number of additional services when desired by the City. These services include:
• Cloud Assessment and Migration Services
• Computer Aided Dispatch and Records Management System Selection and Implementation Services
• Geographic Information Services – Analysis, Geodatabase Development, ArcGIS Server, ArcGIS Online
• Enterprise Resource Planning – Selection and Implementation Services • IT Strategic Planning and Assessments
• Physical Security and Facility Access Design and Implementation Mon Tue Wed Thu Fri Mon Tue Wed Thu Fri Mon Tue Wed Thu Fri Mon Tue Wed Thu Fri Requirements Gathering
Consult with executive staff
Consult with user base
Inventory Management
Discovery scan
Host-based agent deployment
Reporting
Platform Management
Desktop operating systems
Server operating systems
Network configuration
Virtualization
INFOSEC Management
Vulnerability management
Intrusion prevention
Endpoint security
Configuration management
Disaster planning
Week 4
Host-based agent deployment
Assessment Remediation
Week 1 Week 2 Week 3
Assessment >
Assessment >
Limited assessment Preliminary remediation >
Initial consultation
Initial consultation
Follow up consultation >
Follow up consultation >
Partial Partial Full reporting available >
Assessment Remediation >
Assessment Remediation >
Conduct discovery scans
Limited assessment
Limited assessment
Limited assessment
Full assessment >
Full assessment >
Full assessment >
KSDI
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 22
Section 12 Pricing
Initial Assessment
The one-time cost for the Initial Assessment is included in Table 5 – Initial Assessment Cost below.
Table 5 - Initial Assessment Cost
Item One Time Cost
Initial Assessment – Inventory and assessment of infrastructure, equipment lifecycles, process evaluation.
$9,500.00
IT Service Management (ITSM) Toolsets
Table 6 – ITSM Toolsets
Item Per Device Cost
Per Month
Extended Annual
Cost
Auvik – Continuous network monitoring, alerting,
management, asset discovery and reporting.
Included Included
Kaseya ITSM Toolsets – IT Glue knowledge management,
BMS workorder management.
Included Included
Sentinel One – Endpoint protection, antivirus, anti-malware, IT management. Priced per endpoint – 263 devices listed in RFP information.
$4.10 $12,939.60
Annual Cost for ITSM Toolsets – Rounded to allow flexibility in device counts. $13,000.00 Staffing Plan
Based on our years of expertise providing outstanding IT managed services to clients of a similar size and scope of work, SDI estimates a need for a total of 80 hours of support per week as described below.
Table 7 – Staffing Plan Costs
Role Hours per
Week
Hourly Rate
Executive 1 $240.00
Virtual Chief Information Officer 4 $191.00
Cybersecurity Manager 2 $181.00
Network Engineer 4 $161.00
Systems Engineer 4 $161.00
Desktop Services Engineers 65 $121.00
Weekly Labor Total 80 $10,519.00
Monthly Labor Total – based on four weeks per month $42,076.00 Annual Labor Cost Year One – based on fifty two (52) weeks $546,988.00 KSDI
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 23
The Staffing Plan Costs table above was prepared using the combination of the identified resources and their hourly rates. In the event additional resources are requested or required for mutually agreed upon special projects, the hourly rates in Table 8 – Labor Rates for 2024 below will be applied. SDI retains the right to increase hourly rates in accordance with the U.S. Bureau of Labor Statistics, San Francisco – Oakland – Hayward all urban consumers CPI table. At the time of the contract’s annual renewal date, the CPI for the previous twelve (12) months will determine the cost increase. Annual adjustments to hourly rates will incorporate a minimum cost of living increase of 3.5%.
Table 8 – Labor Rates for 2024
Labor Rates for 2024
Position | Title | Role Hourly Rate
Account Executive $ 191.00
Application Developer $ 181.00
Architect $ 116.00
Business Analyst $ 141.00
CAD Documentation $ 111.00
Cloud Architect $ 199.00
Cloud Developer $ 194.00
Cloud Engineer $ 176.00
Cloud Manager $ 176.00
Cloud Security Engineer $ 176.00
Cyber Security $ 201.00
Data Analyst $ 131.00
Database Architect $ 150.00
Delivery Executive $ 216.00
Desktop Services Engineer $ 121.00
Field Services Manager $ 141.00
Field Services Technician $ 136.00
Managing Consultant $ 225.00
Network Architect $ 191.00
Network Cloud Engineer $ 181.00
Network Engineer $ 161.00
Network Technician $ 131.00
Program Manager $ 270.00
Project Coordinator $ 111.00
Project Manager $ 191.00
Quality Assurance $ 141.00
Security Engineer $ 146.00
Security Manager $ 181.00
Server Engineer $ 146.00
Service Desk Specialist $ 97.00
ServiceNow Engagement Manager $ 195.00
ServiceNow Solution Architect $ 220.00
ServiceNow Business Process Consultant $ 199.00
ServiceNow Business Analyst $ 172.00
KSDI SDI PRESENCE LLC
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 24
ServiceNow Developer $ 172.00
ServiceNow Systems Administrator $ 172.00
Software Engineer $ 161.00
Solution Architect $ 191.00
Solutions Director $ 240.00
Subject Matter Expert $ 300.00
Systems Engineer $ 161.00
Technical Writer $ 141.00
Telecom Specialist $ 97.00
Training Specialist $ 181.00
Unix Administrator $ 136.00
Video Services Engineer III $ 131.00
Table 9 – Annualized Costs
Cost Category Contract Year One
(2024 – 2025)
Contact Year Two
(2025 – 2026)
Contract Year Three
(2026 – 2027)
Initial Assessment $9,500.00 N/A N/A
Sentinel One Endpoint Protection $13,000.00 $13,000.00 $13,000.00 Staffing Plan Costs – CPI of 3.5%
included in years two and three.
$546,988.00 $566,132.58 $585,947.22
Total Costs Per Year – Special
projects will be priced separately.
$569,488.00 $579,132.58 $598,947.22
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 25
Appendix A Resumes
The following pages provide resumes for the staff SDI will make available to the City of Huntington Park.
KSDI
EXPERIENCE SUMMARY
Mr. Danie’s professional background includes more than 20 years of Information Technology expertise delivering innovative solutions to Municipal and Public Safety organizations throughout Orange County and Los Angeles County, California. As the principal of several technology businesses specializing in information technology management, software engineering, and technology consulting, Mr. Danie brings significant leadership and technical expertise required for project management and technical solution delivery.
PROFESSIONAL EXPERIENCE
SDI Presence LLC (formerly Scientia Consulting Group)
(2006 - Present)
Senior Technical Analyst/Senior Vice President
Deliver contracted Information Technology Service Management (ITSM) solutions and project management to municipal and public safety organizations. Lead software engineering and software development teams to produce enterprise-grade applications and solutions for clients. Participate in regional public sector consortiums to promote information sharing and solution delivery.
• Virtualization implementations and upgrades with VMware ESXi/vSphere (4.x - 7.x) • Virtual Desktop Infrastructure (VDI) deployments with VMware Horizon • Next Generation Firewall (NGFW) setup, migrations, and management • Email solutions and migrations for Microsoft Exchange (2010 – 365) • Windows Deployment Services (WDS) configuration and management • LaserFiche document management solutions (7 - 11)
• Database installation, upgrades, and management with Microsoft SQL (2000-2019) • Enterprise storage deployments and iSCSI and Fibre Channel configuration • Computer Aided Dispatch/Records Management System (CAD/RMS) implementations • 911 Dispatch Center build-outs and upgrades
• Emergency Operations Center (EOC) design and build out • Surveillance system, in-car video, body-worn video system deployment • Enterprise Resource Planning (ERP) import/export integrations • Develop and deploy innovative local/campus/microwave Wi-Fi solutions • System administration of Microsoft 365, Azure, Windows/Linux systems • Network engineering with multiple network equipment manufacturers • Create RFP/RFQ/ RFI for municipal and public safety organizations Phil Danie
Senior Vice President
AREAS OF EXPERTISE
• Project Management
• Server & Desktop Virtualization
• Enterprise Storage Solutions
• Azure and AWS Cloud Services
• Video Management Systems
• Firewall Management
• CAD/RMS Systems
• Wireless Network Solutions
• Cybersecurity
• System Administration
MSDI
S D I PRESENCE LLC
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PROFESSIONAL EXPERIENCE CONTINUED
Orange County Sheriff’s Department
Computer Deductions Inc.
(2000 - 2007)
Technical System Analyst
• Maintain connectivity for over 200 patrol and 150 investigative mobile data computers (MDCs ) throughout the county using WLAN and WWAN
• NetMotion administrator
• Build custom Images with fully automated scripts
• CA DOJ CLETS certified
• EMC Storage certifications
• Unisys certified
• Manage EMC Storage Equipment
• Responsible for all SAN connectivity
• Integrated Law and Justice CJIS project to assess all Orange County law enforcement agencies and ensure compliance and ability for expansion.
EDUCATION
University of Houston/ 1999
• Accounting
Saddleback College / 2001-2002
• .NET Framework programming
• SQL Database Admin
SKILLS
SKILLS
Database/Language/Tools
Basic HTML, Basic SQL, Identity Management Systems, Video Management Systems, Work Order Management Systems, Office 365, VB .Net, C# .Net
Software
AutoCAD, Hexagon Public Safety Products, Motorola Public Safety Products, Central Square Public Safety Applications, Security and Access Control Applications, VMware ESXi, VMware vCenter, VMware vSphere, VMware Horizon, InTIme, Telestaff, IAPro, 911 phone systems, various call recording products, SOMA Global and Mark43 CAD/RMS systems.
Operating Systems
All modern Microsoft and Linux platforms
Network
Firewalls – Palo Alto, Cisco, Fortinet, SonicWall
Switching & Routing – Cisco, Dell, HP
Phil Danie
EXPERIENCE SUMMARY
Mr. Sanders is an insightful and results driven professional with considerable success directing a broad range of IT initiatives, including IT Assessments and Strategic Planning, technology governance and business alignment, IT Transition and Transformation activities.
An outstanding project and program leader, Mr. Sanders is able to coordinate and direct all phases of project-based efforts while managing, motivating, and mentoring teams.
With demonstrated ability, Mr. Sanders focuses on innovation and enabling business units through effective technology service management. Serving in executive leadership roles within several California municipal agencies, Mr. Sanders is effective at building teams focused on delivering reliable and efficient solutions that achieve organizational objectives.
Specialties: Team and project leadership, policy planning and implementation, Procurement and Selection, IT Managed Services, IT Consulting, IT Advisory Services, Digital Transformation, individual and team mentoring, and staff career development.
PROFESSIONAL EXPERIENCE
SDI Presence LLC, 2022 – Present – Vice President – State, Local, and Education SDI Presence LLC, 2018 – 2022 – Delivery Executive – Northern California City of Novato, 2015 – 2018 – Technology Manager
Xerox State & Local Solutions, 2010 – 2015
• City of San Diego – Executive Account Manager
• County of Solano – Executive Account Manager
Affiliated Computer Systems, 2003 – 2010
• City of Santa Clara and County of Siskiyou – Account Manager • County of Siskiyou – IT Director
• County of Siskiyou – Site Operations Manager
• County of Siskiyou – Network Manager
County of Siskiyou, 1999 – 2003
• Public Health Department – Information Specialist III Oregon Air National Guard, 2001 – 2010
• Technical Sergeant – F-15 Avionics
United States Marine Corps, 1986 – 1999
• Staff Sergeant – F/A-18 Avionics Electrical Systems Technician Vice President – State, Local and Education
As Vice President for State, Local, and Education, responsible for developing and maintaining project methodologies, project quality assurance, pre-sales activities, and all aspects of client satisfaction. Leads a team of highly experienced consultants focused on delivering predictable, reliable outcomes for our customers.
Responsible for all advisory and project management services delivered to our State, Local, and Education clientele.
SCOTT SANDERS, CGCIO & ITIL
Vice President – State, Local, and Education
AREAS OF EXPERTISE
• Project Management
• Requirements Definition
• Business Process Analysis
• Project Plan Development
• IT Governance
• Technology Planning and
Assessments
• Initiative Development
• Operational Assessments
• Policy/Procedure Development
• IT Portfolio Management
• Best Practices
• Data Center Management
• Contract Negotiation
• Personnel Management
• Service Management
• P&L Administration
CERTIFICATIONS
• Certified Government Chief
Information Officer (CGCIO)
• ITIL v3 Service Strategy, Service
Design, Continual Service
Improvement, Operations
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PROFESSIONAL EXPERIENCE CONTINUED
Delivery Executive – Northern California Region
Interim IT Director, City of Gilroy
As Delivery Executive for SDI, managed the day-to-day operation of the City’s IT Department. Responsible for service delivery, recruitment of staff, and oversight of major application software implementations.
Interim Innovation & Technology Director, City of Watsonville As Delivery Executive for SDI, led the City’s Innovation & Technology Department through a period of transition, assisting with project management, governance efforts, developing a new staffing model, and recruitment of several key positions.
Interim Chief Information Officer, City of Concord
As Delivery Executive for SDI, completed an IT Assessment and led the City’s Information Technology Department through a critical year of significant transition, focused on enhancing service delivery, responsiveness, and transparency.
Interim IT Officer, City of Stockton
As a Managing Consultant for SDI, assisted with several key IT department recruitments, completed significant updates to the City’s Technology Recovery Plan and provided project management services for the development of a network and security assessment.
Santa Clara County Housing Authority
Participated in a comprehensive IT assessment and strategic planning process for one of the country’s largest Housing Authorities. Developed an organizational structure recommendation based on outcomes from the assessment and strategic planning process.
Certified Government Chief Information Officer (CGCIO)
Participated in a yearlong certification program developed by the Public Technology Institute. Achieved certification in May 2017.
Network Transformation, City of San Diego
Successful completion of Network Transformation project on budget and two weeks early. Delivered a converged network for all voice, video, fax, and data needs for all 11,000+ City of San Diego employees.
Data Center Relocation, City of San Diego
Coordinated all Xerox resources and other prime contractor personnel to complete the data center relocation project.
Moved from incumbent data center (San Diego) to multiple data centers in Texas. Implemented geographic and carrier diverse data replication services for enhanced disaster recovery and business continuity.
Xerox President’s Club Award, 2007 & 2013
Two-time recipient for excellence in service and outstanding support of clients – top 1% of all Xerox employees.
EDUCATION
Xerox Program Management Academy / 2013
Xerox Program and Leadership Academy PMA II
American Intercontinental University / 2004
Bachelor of Science in Information Technology, Cum Laude
SCOTT SANDERS, CGCIO & ITIL X
EXPERIENCE SUMMARY
Professional background includes more than 20 years of computer system management Federal Government, Local Government, publicly and privately held firms. A Certified Information Systems Security Professional (CISSP), CJIS Local Agency Security Officer, and former Information System Security Officer (ISSO) for the United States Drug Enforcement Administration. Community outreach includes presenting cybersecurity lectures to local professional organizations, online safety to youth groups, and maintaining affiliation with special interest groups dedicated to sharing intelligence and preventing hostile acts against the nation’s infrastructure.
PROFESSIONAL EXPERIENCE
SDI Presence LLC
(2017 - Present)
Account Manager / Information Security Architect / Consultant Perform enterprise-level Information Technology and Information Security services for municipal and public safety organizations in the western United States, primarily focused in the Southern California region. Serve as the contracted account manager, INFOSEC subject matter expert, and technical lead for local government organizations, managing IT operations for multiple municipal departments.
• Account & Project Management: Consult with municipal leadership, internal staff, and outside vendors to identify, budget, develop, implement, and validate IT solutions to meet organizational objectives; leverage best-value procurement vehicles such as California Department of General Services, CMAS, and NASPO to ensure purchasing process conform to regulatory guidelines • Information Security: Develop and integrate continuous enhancements to clients’ layered security model, including, but not limited to, EDR/XDR, firewalls, network equipment, network/host-based antivirus, cloud-based email filtering, Microsoft Active Directory group policy configurations, and Microsoft/Office 365 parameters; manage continuous monitoring systems, conduct monthly vulnerability assessments, and coordinate corresponding remediation activities • Firewall Administration: Select, procure, configure, deploy, and perform ongoing administration and maintenance for multiple Palo Alto firewalls in FIPS + High Availability (HA), including Global Protect VPNs, multiple IPSec tunnels to partner agencies, URL filtering, Threat Prevention, and continuous monitoring and enhancements to rules/exceptions designed to protect IT operations • System Administration: Lead the system administration of servers, desktops, and mobile devices in a Microsoft Windows Active Directory environment Jason Hennessey
Delivery Executive / Information Security Architect
AREAS OF EXPERTISE
• Information Security
• Project Management
• CJIS Compliance Consulting
• NIST SP 800 Series Compliance
• Disaster Recovery
• Public Safety Operations
• Microsoft 365 Administration
CERTIFICATIONS
• CISSP® – Certified Information
Systems Security Professional
(DAWIA/IAM Level III)
• CJIS Level 4 Security
• CJIS Advanced Certification
• CJIS Local Agency Security
Officer (LASO)
• MCP – Microsoft Certified
Professional
• CompTIA Network+
• CompTIA A+
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PROFESSIONAL EXPERIENCE CONTINUED
• Disaster Recovery: Document disaster recovery planning; administer Veeam Backup and Replication to onpremises, cloud-based, and offline repositories; perform regular file level and virtual machine restorations to ensure system reliability; administer Pure Storage arrays and immutable snapshots to ensure rapid recovery capabilities
• Microsoft 365 Administration: Converted from legacy on-premises Microsoft Exchange to hybrid model, including Active Directory synchronization to Azure, leveraging a Microsoft Enterprise Agreement to ensure conformity to software licensing requirements and organizationally defined data retention policies • Public Safety Operations: Manage mobile data computers (MDC), secure NetMotion VPN connectivity to internal resources, support Computer Aided Dispatch and Records Management System (CAD/RMS); ensure compliance with CJIS/DOJ policies; connectivity to Sheriff’s Department for JDIC, CLETS, mnemonics, Live Scan, and other public safety related matters
United States Drug Enforcement Administration
(2008 - 2017)
Information System Security Officer / Information Security Analyst Served as the Information System Security Officer (ISSO) and resident information security (INFOSEC) subject matter expert for the United States Drug Enforcement Administration’s (DEA) El Paso Intelligence Center (EPIC), an internationally recognized law enforcement intelligence center comprised of over 25 agencies spanning Federal, State, and local law enforcement, Department of Defense, Intelligence Community, and international governmental organizations. • INFOSEC leadership: Performed enterprise-level information assurance management that included supervision of INFOSEC support staff, collaboration with Chief Information Officer to develop and implement INFOSEC solutions in alignment with strategic business/IT objectives, and performed daily management of INFOSEC projects that resulted in the organization’s repeated top ranking amongst 40Department of Justice (DOJ) component information systems
• Regulatory compliance: Evaluated information systems for compliance with the Federal Information Security Modernization Act (FISMA), National Institute of Standards and Technology (NIST) Special Publication 800-series standards and guidelines, Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIG), DOJ / DEA policies, and applicable Executive Orders; documented level of compliance and coordinated with IT management to develop and implement corrective measures or applicable risk mitigation strategies as necessary • System accreditation: Led the continuous Security Assessment and Authorization (A&A) / Certification and Accreditation (C&A) process, as defined in the NIST Risk Management Framework; compiled security assessment reports, documented Plan of Action and Milestones (POA&M) in DOJ’s Cyber Security and Assessment Management (CSAM) portal, produced System Security Plans, and prepared for submission to Authorizing Official to gain continuing Authorization to Operate (ATO)
• Budget and planning: Managed organizational INFOSEC budgeting to include human resource planning, hardware/software procurement and periodic refresh, operations and maintenance, and strategic planning • Vulnerability management: Performed vulnerability management processes through observation, automated assessment, and security audit and compliance tools [Intel/McAfee Vulnerability Manager; Tenable Nessus/SecurityCenter; Trustwave DbProtect] to identify configuration flaws and coordinate vulnerability remediation; developed the organization’s first Vulnerability Management Plan and established patch management/remediation timelines for US-CERT/vendor critical alerts
Jason Hennessey
PROFESSIONAL EXPERIENCE CONTINUED
• Continuous monitoring: Managed and maintained continuous monitoring and threat detection tools, including realtime intrusion prevention system / intrusion detection system (IPS/IDS) [Intel/McAfee], security information and event management (SIEM) [HP/ArcSight], endpoint lifecycle management system (ELMS) [IBM Tivoli/BigFix], and malware defenses
• Disaster planning and authoring: Led the organization’s Incident Response Team (IRT), primary author of Incident Response Plan (IRP) and Continuity of Operations Plan (COOP), contributing author of Information System Contingency Plan (ISCP), and in collaboration with organizational Chief of Staff and Chief Counsel, developed Memorandums of Understanding (MOU), and Interconnection Security Agreements (ISA) with partner agencies • Change control: Served as a member of the Configuration Control Board (CCB) and first-line adjudicator of proposed system changes; developer of the organization’s first Security Impact Assessment workflow to standardize risk and vulnerability assessments; coordinated with configuration management personnel to ensure adherence to secure configuration methodologies
• Identity and access control: Managed user account provisioning, multifactor authentication enforcement, and rollbased access controls designed to limit access to IT resources following the principles of least privilege and separation of duties
Computer Sciences Corporation
(2007 - 2008)
Network Administrator (Contract Assignment at U.S. Drug Enforcement Administration) Administered network hardware and infrastructure for 2000+ network drops supporting multiple high security networks.
Network hardware consisted of Cisco Catalyst switches, Cisco Integrated Services routers, McAfee Enterprise firewalls. • Participated in a data center upgrade and consolidation project that included architectural planning, infrastructure replacement, network asset refreshes, and documentation • Supervised the daily tasking and workload balancing of helpdesk operations supporting 500 on-site users and 32,000 web-based users ensuring compliance with established procedures and guidelines • Designed and produced weekly and monthly contract-deliverable reports detailing operations, system performance metrics, user trends, and prepared for submission to the organization’s Chief Information Officer The Home Depot, Inc.
(2001 - 2005)
System Administrator
Supported the organization’s western regional corporate office on a variety of platforms including Microsoft Windows Server 2000 / NT / Windows 2000 / 98; Mac OSX / OS9; Novell NetWare. • Planned and executed system deployment including installation, integration, configuration, testing and maintenance of server and workstation hardware, operating systems, applications, and peripherals • Conducted employee software training in a live environment, corporate classroom, and off-site for store-level personnel
Jason Hennessey X
EDUCATION
Park University, Parkville, MO
• Bachelor of Science Management/Computer Information Systems (Summa Cum Laude) Stanbridge College, Irvine, CA
• CCNA training, Microsoft MCSE training, and CompTIA A+ technician training programs
AFFILIATIONS
Security Clearance / Background Adjudication
• Previously cleared to the Top Secret / Sensitive Compartmented Information (TS/SCI) level International Information Systems Security Certification Consortium (ISC)2 • Member, 2010-Present
InfraGard El Paso Chapter
• Member, 2010-Present
Jason Hennessey
EXPERIENCE SUMMARY
Over 10 years of IT experience. Organized, detail oriented professional with broad information technology support and service skills. Proven ability to effectively manage multiple projects in a fast-paced environment. PROFESSIONAL EXPERIENCESDI Presence: Shared Services (03/2023 - Present)Network EngineerResponsible for installing, configuring, troubleshooting, and maintaining network infrastructure components such as network switches, routers, wireless access points, and peripherals at SDI’s client sites. Respond to network alarms and outages, dispatch to remote sites for troubleshooting and repairs as well as document network infrastructure, resolve trouble tickets, and document the root cause of network issues.
PREVIOUS TO SDINowcom Corporation/Westlake Financial Services/Hankey Investment(02/2019 - 03/2023)Senior Network Engineer • Migrated and built Nowcom Corp Las Vegas, El Segundo and LA data center • Redesigned Nowcom network and Westlake network with dynamic routings • Performed python and ansible playbook for verifying network changes• Resolved escalated issues • Led network engineering projects• Developed network automation script using python v3 and Ansible playbooks • Deployed Liveaction Network performance monitoring tool and host Nowcom Global Services(01/ 2018 - 01/2019)Network Engineer • Managed and designed Cisco Meraki, Aruba, Ruckus wireless system compling with PCI security standards
• Managed Palo Alto firewall administration/configuration for business compliance • Updated Network Diagram for NGS-PH and HIC Site
• Managed upgrade of SSLVPN Appliance for HIC Site• Configured changes for NGS-PH and HIC site for management compliance• Oversaw network implementation during bandwidth upgrade of third-party ISP • Installed HP stack Switches for different company floor• Administered VMware for PH site
CARLO ROSERO
Network Engineer
AREAS OF EXPERTISE
• Microsoft Applications• Cisco Hardware• Oracle Database• Palo Alto Network• VMWare• SD-WAN Deployment• Google Cloud Platform
CERTIFICATIONS
• Amazon Web Services
Solutions Architect-Associate
• Cisco Certified Network
Associate
• Cisco Certified Network
Professional Enterprise Infrastructure/Routing and Switching • Cisco Certified Specialist –
Enterprise Advanced Infrastructure Implementation
• Cisco Certified Specialist –
Enterprise Core
• Cisco Certified Design Engineer
(CCDE)
• Cisco Certified Design Expert• Cisco Certified Interwork Expert-Security and Routing & Switching
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PROFESSIONAL EXPERIENCE CONTINUED
HKT Teleservices – PCCW Global
(05/2017 - 01/2018)
Customer Engineer - Network
• Maintained and managed the IP/MPLS backbone
• Provisioned services – IP, MPLS, GIA, MRS, satellite, transmission, wireless • Performed network testing for transmission links
• Developed low-level network designs
• Deployed client/network services (remote/onsite)
• Supported turn up of IP/MPLS circuits
• Provided Tier 2 support for Network Operations in solving escalated fault tickets •
Accenture
(04/2014 – 03/2016)
IT Operation Associate, Lifecycle Engineer, Network Engineer Planned, implemented, supported, and designed LAN/WAN/WLAN network solutions for major enterprise clients of Accenture. The key function included consulting on moderate to complex problems associated with designing technical engineering solutions for either internal products or customer solutions. Part of the role was to provide the knowledge in handling and building network from scratch in line with the latest global practices. • Migrated 30k devices from Cisco switches/routers and Vodaphone routers to Juniper SRX Router and HP Switches • Facilitated technical training for team members to ensure readiness for process compliance and implementations • Validated circuits (WAN ) were passing IP traffic and confirms Layer 1 to Layer 3 (Provider's Edge and Customer Edge) connectivity for the hardware and access which implements different line coding, framing techniques and WAN access technology(MPLS) with various speed of T1/E1, T3/E3, OC3 and Ethernet • Supported a 24x7 environment region
• Utilized open-source jumpbox
• Managed customer firewall, routers, and switches
EDUCATION
Mapua Institute of Technology
• Bachelor of Science in Electronics & Communication Engineering SKILLS
SKILLS
Palo Alto Network, VMWare, Cisco Hardware, Dell Power Connect Switches, HP Switches, Network Design, LAN/WAN
CARLO ROSERO
EXPERIENCE SUMMARY
Mr. Lidar is a Senior IT Professional with extensive experience in the Technical Support Industry including managing other support personnel. A true leader in the field who has won numerous awards for work in cost reduction, process automation, and streamlining.PROFESSIONAL EXPERIENCESDI Presence (formerly Scientia Consulting Group)(2021 – Present)IT Help Desk Technician/Network and System Administrator• Active Directory User Management• Group Policy Deployment and Support• End User Support (Software, Hardware, Training) • Building and deploying Windows images via UEFI PXE Boot and WDS• ESET Antivirus Systems Support of Distribution Servers and Endpoint Security• Troubleshoot and tracing Network Issues including Firewall Hardware Replacement• Router and Switch Configuration including Route Tables, VLAN and Port Configurations
• Firewall Monitoring, Rule Troubleshooting, Investigation and Remediation of Blocked Services
• Telephony VoIP support (Setup of Links and Trunk Setup, Endpoint configuration) • Cellular Phone MDM Support and Hotspot Device Configuration • Monitor alerts on system hardware and network infrastructure• Management of VM host systems – ESXi vmWare on Dell EMC• Management of SANs for Virtual Machines and File Sharing • Manage System backups via Veeam – Quantum / Dell• Computer Aided Dispatch System Support• Mobile Data Computer Support• VPN Support for Remote Personnel • Record Management System Support• Video Evidence Library Support• Access Control Support Allen Lidar
Information Technology Manager
AREAS OF EXPERTISE
• Onsite Technical Support• Remote Support• Computer Hardware Repair• Network Administration• SharePoint Administration• Software Support and Documentation
• Customer Service• Software license
administration
• Change Management and SOX
Compliance Support
CERTIFICATIONS
• ITIL V3 Foundation • CompTIA A+• CompTIA Network+
• CompTIA Security+
• CompTIA IT Operations
Specialist – Cios Stackable
• CompTIA Secure Infrastructure
Specialist – CSIS Stackable
• Microsoft Office• Microsoft 365 Professional• AWS Business Professional• AWS Technical Professional • AWS Cloud Practitioner• CJIS Level 4 Security
• CJIS Advanced Security
Certified
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PROFESSIONAL EXPERIENCE CONTINUED
TECHNIPFMC
(2011 – 2020)
West Coast IT Manager / Tier 2 Escalation Team Lead / Field and Remote Support Specialist • 2019 Projects:
o Bakersfield Site 1 Relocated to New Site Completed in March o Bakersfield Site 2 Relocated to New Site Completed in June o Irvine Relocated to New Site Completed in August
o Fullerton Site Closure Completed in September
• 2018 Projects:
o Bakersfield Site Relocations Project Started
o Irvine Relocation Project Started
o Fullerton Closure Project Started
• 2017 Projects:
• Promotion: Level 2 Escalation Support Team Lead
o Supported Help Desk in Escalations in addition to onsite support role o Increased sites with addition of Claremont - added team member under management • 2016 Projects:
• Promotion: West Coast IT Manager
o Supporting all sites in California as well as all of North America Remotely o Windows 10 Rollout Started and Completed for ~200 endpoints • 2015 Projects:
o Solely Managed Entire Cell Phone Upgrade Project Rollout in West Coast o Copier Vendor Replacement saving company over $13K annually o Irvine Network Expansion Project
o GPO Profile Auto-deletion Project
o Office Reorganization Project
• 2014 Projects:
o Disaster Recovery Live Tests
o Global Software Issue Rollout of Solution
o Developed Ticket Standards of Excellence
o Developed WIKI website for Support Team
• 2013 Projects:
o SCCM Distribution Point Setup in West Coast sites
o Windows 7 Rollout
o ANSYS Hardware Standards Developed for Global Compute • 2012 Projects:
o Developed Solidworks Global Shop Interface for BOM imports to ERP • Promotion:
o Field Support West Coast - Managed from Houston
• 2011 Projects:
o Inventory Management System
o SOX Compliance Standards Implemented
o FIBER Primary WAN Link Upgrade
Allen Lidar
PROFESSIONAL EXPERIENCE CONTINUED
FEDEX
(2002 – 2011)
Field Technology Support Specialist
• Offered hardware, software, networking and telephony management and support. • Installed, configured, and trained on hardware and software systems. • Supported the North Orange County area and Inland Empire area of about 20 sites. • Properly maintained a certified event management system to track issues. • Construction project management and assistance with equipment relocations.
EDUCATION
California State University, San Bernadino
• Bachelor of Science, Computer Science
TECHNICAL SKILLS • CAD Software SME
• FEA Analysis Software and Cluster Compute SME
• Windows Client Operating Systems Support
• Windows Server Operating Systems
• Virtual Machine On-Prem and Off-Prem Support
• Microsoft Office Software Migration Support
• Kaseya BMS, ServiceNow and IBM Tivoli Ticketing Software • Apple Macintosh Operating Systems Support
• Cisco Router, Switch and Phone Configuration and Support • Office 365 Environment Administration (Onsite/Hybrid/Cloud)
Allen Lidar
EXPERIENCE SUMMARY
IT Specialist with over 25+ years of experience in information technology. Expert with a wide variety of servers, storage, VMware virtualization and Microsoft Windows operating system and applications.
PROFESSIONAL EXPERIENCE
Multiple Agencies - Los Angeles and Orange County
(06/2021 - Present)
Senior System Administrator
Provide technical and customer support to multiple agencies within Los Angeles and Orange County. Setup, configure, install, troubleshoot, and manage VMware servers and Microsoft Windows servers. Manage Pure storage, Barracuda backup and email, Microsoft Office 365, Exchange Online, Active Directory, Veeam, VMware VDI. AD migration from Windows Server 2008 R2 to Windows Server 2016/2019. Data migration from SharePoint online to file server. Desktop Support for end users.
Prior to SDI
Orange County Sheriff’s Department
(03/1990 - 06/2021)
Supported Dell\EMC VNX5700 storage array, Dell\EMC Unity 300 storage array, EMC Isilon NAS arrays, EMC Avamar, EMC DPS, Brocade fiber switches, Dell & HP Servers, HP Blades & enclosures, VMware vSphere & ESXi (6.0, 5.0, & 4.0), Install, configure, manage, allocate resources for all VMware virtualized servers. Install and setup new Microsoft servers on physical and virtual environment. Virtualize physical servers to virtual servers.
Applied security patches to servers monthly when patches are released from Microsoft.
Patch all ESXi servers and vSphere when critical notifications are released by VMware.
Patch storage arrays during off hours to minimize impact to the users when vulnerabilities\fixes have been detected. Manage training environment @ training facility which consists of a VMware environment, Active Directory server and 30 Windows 10 student workstations. Managed departmental file servers and Network Access Shares (NAS) for users’ home directories and file shares. Managed Dell servers and storage used for Genetec video surveillance. Assist backup administrator with restoration of files to file servers and shares. Modify user accounts access in Active Directory. Request for hardware quotes from Dell, HP, VARs, and other vendors. Troubleshoot and co-ordinate with vendors to replace defective hardware. Troubleshoot and resolve Microsoft and VMware errors. Oversee 9 Desktop Support staff and 8 Help Desk staff. Delegating and assigning their task for Service Request tickets that have been placed in the open queue daily. Check their status on service requests that have been currently assigned to them Chris Cao
Senior System Administrator
AREAS OF EXPERTISE
• CISCO UCS
• BASA 200 Brocade Associate
SAN Administrator
• Unity Deep Dive
• VMware Horizon
• Site Recovery Manager
Configure, Install Manager
• Isilion Administration and
Management
• VNX Unified Storage
Management
• Microsoft Windows Server
Training Course
• SAN Management
CERTIFICATIONS
• Microsoft Windows Server
CONNECT
ON LINKEDIN!
HSDI SDI PRESENCE LLC
o
PROFESSIONAL EXPERIENCE CONTINUED
Worked in Inmate Records which is within the county jails for a period of 5 years as a supervisor overseeing staff in Records and maintaining the computer equipment for the local area network within the Central Jail Complex.
EDUCATION
Fullerton Junior College/1989
• Criminal Law – 12 units
SKILLS
SKILLS
Database/Language/Tools
Office 365, Veeam, Exchange Online, Active Directory, SharePoint Software
Public Safety Products, Public Safety Applications, Security and Access Control Applications Operating Systems
Windows and Workstation/Server
Hardware
Workstation/Server and Peripherals
Chris Cao
EXPERIENCE SUMMARY
Professional background includes more than 12 years of computer system management for Public Safety and Local Government and 8 years as a Systems Analyst in a Local Media Company. Involved with law enforcement and cybersecurity groups ILJAOC (Integrated Law and Justice Agency of Orange County) and MS-ISAC (Multi-State Information Sharing and Analysis Center), sharing intelligence and preventing threats against a network of agencies.
PROFESSIONAL EXPERIENCE
Scientia Consulting Group/SDI Presence
(2008 – Present)
IT Consultant
Perform enterprise-level information technology (IT) services for municipalities with a special emphasis on public safety departments. Primary role is to serve as the contracted account and project manager, technical lead for local government organizations, managing IT operations for multiple City departments.
• Account & Project Management: Consult with municipal leadership, internal staff, and outside vendors to identify, budget, develop, implement, and validate IT solutions to meet organizational objectives. This includes CAD/RMS Upgrades, InCar Video / Bodycam systems, VMS (camera systems), Exchange to Office 365 Migration, etc.
• Information Security: Develop and integrate continuous enhancements to clients’ layered security model, including, but not limited to, EDR/XDR, firewalls, network equipment, network/host-based antivirus, cloud-based email filtering, Microsoft Active Directory group policy configurations, and Microsoft/Office 365 parameters; manage continuous monitoring systems
• Firewall Administration: Select, procure, configure, deploy, and perform ongoing administration and maintenance for multiple Palo Alto firewalls in FIPS + High Availability (HA), including Global Protect VPNs, multiple IPSec tunnels to partner agencies, URL filtering, Threat Prevention, and continuous monitoring and enhancements to rules/exceptions designed to protect IT operations • System Administration: Lead the system administration of servers, desktops, and mobile devices in a Microsoft Windows Active Directory environment • Virtualization: Administer VMware virtualization platforms, balancing resource allocation across multiple hosts and storage platforms, develop templates for rapid virtual machine cloning and deployment
Bao Nguyen
IT Consultant
AREAS OF EXPERTISE
• Project Management
• Information Security
• Firewall Administration
• Disaster Recovery
• Change Control
CERTIFICATIONS
• CJIS Level 4 Security
CONNECT
ON LINKEDIN!
KSDI SDI PRESENCE LLC
o
I
PROFESSIONAL EXPERIENCE CONTINUED
• Disaster Recovery: Document disaster recovery planning; administer Veeam Backup and Replication to onpremises, cloud-based, and offline repositories; perform regular file level and virtual machine restorations to ensure system reliability; administer Pure Storage arrays and immutable snapshots to ensure rapid recovery capabilities
• Microsoft 365 Administration: Converted from legacy on-premises Microsoft Exchange to hybrid model, including Active Directory synchronization to Azure, leveraging a Microsoft Enterprise Agreement to ensure conformity to software licensing requirements and organizationally defined data retention policies • Public Safety Operations: Manage mobile data computers (MDC), secure NetMotion VPN connectivity to internal resources, support Computer Aided Dispatch and Records Management System (CAD/RMS); ensure compliance with CJIS/DOJ policies; connectivity to Sheriff’s Department for JDIC, CLETS, mnemonics, Live Scan, and other public safety related matters
• Inter-Agency Connectivity: Help design, build, and secure connections between multiple agencies, including State, County, and Local
• Wireless Radio Mesh: Design, build, and secure outdoor, city-wide radio mesh for cameras, communications, and other types of connectivity
Orange County Register/Freedom Communications
(2001- 2008)
Systems Analyst
Served as an analyst for business systems, including the analysis and architecture of the company’s order entry and billing system which serves as the financial backbone of media companies. • BAS Group: Served as the liaison between Finance, Sales, and I.T. for analyzing, developing, and building new programs for each department to succeed.
• System maintenance and upgrades: Managed and maintained systems, including translating interfaces between old to new systems
• Change control: System changes would have to go through my analysis and approval before any changes were done • Identity and access control: Managed user accounts and roll-based access controls designed to limit access to IT resources following the principles of least privilege and separation of duties
EDUCATION
Irvine Valley College / Computer Information Systems
Spillman / Motorola CAD System SAA
CAD System Certification, 2020-Present
Bao Nguyen
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 43
Appendix B Legal Exceptions
The following information is SDI’s legal exceptions.
Legal Exceptions to City of Huntington Park Request for Proposal for Information Technology Support Services
RFP Document Section
Reference
Proposed Contract Revisions Reasoning
Attachment B. Sample
Agreement
IV. Indemnification SDI respectfully requests to revise Section 4.1 and Section 4.2 to read as
follows:
“4.1 The Parties agree that CITY and
CITY’s elected and appointed officials,
officers, employees, agents and
volunteers (hereinafter, the “CITY
Indemnitees”) should, to the fullest
extent permitted by law, be protected
from any and all liability, loss, damage,
expense, cost (including without
limitation reasonable attorneys’ fees,
expert fees and all other costs and
fees of litigation) of every nature
arising out of or in connection with
loss, injury, damage, claim, lawsuit,
cost, expense, attorneys’ fees,
litigation costs, or any other cost
arising out of or in any way related to
the negligent acts or omissions of
CONSULTANT in its performance of
the work hereunder or its failure to
comply with any of its obligations
contained in this Agreement, except
such loss or damage which is caused
by the sole negligence or willful
misconduct of the CITY. Accordingly,
the provisions of this indemnity
provision are intended by the Parties
to be interpreted and construed to
provide the CITY Indemnitees with the
fullest protection possible under the
law. CONSULTANT acknowledges that
CITY would not enter into this
The indemnity provision as written
is too broad in that it exposes SDI to
liability relating to the provision of
services even if such services are
performed in complete compliance
with the terms and conditions. SDI
wishes to limit the liability for
damages to those caused by its
negligent acts or omissions.
The additional changes to Section
4.1 and 4.2 have been made solely
to avoid any inconsistencies
between the two Sections.
KSDI
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 44
RFP Document Section
Reference
Proposed Contract Revisions Reasoning
Agreement in the absence of
CONSULTANT’s commitment to
indemnify, defend and protect CITY as
set forth herein.”
“4.2 To the fullest extent permitted by
law, CONSULTANT shall indemnify,
hold harmless and defend the CITY
Indemnitees from and against any and
all liability, loss, damage, expense,
cost (including without limitation
reasonable attorneys’ fees, expert
fees and all other costs and fees of
litigation) of every nature arising out
of or in connection with loss, injury,
damage, claim, lawsuit, cost, expense,
attorneys’ fees, litigation costs, or any
other cost arising out of or in any way
related to the negligent acts or
omissions of CONSULTANT in its
performance of the work hereunder
or its failure to comply with any of its
obligations contained in this
Agreement, except such loss or
damage which is caused by the sole
negligence or willful misconduct of the
CITY. all liability, loss, damage,
expense, cost (including without
limitation reasonable attorneys’ fees,
expert fees and all other costs and
fees of litigation) of every nature
arising out of or in connection with
CONSULTANT’s performance of work
hereunder or its failure to comply with
any of its obligations contained in this
Agreement, except such loss or
damage which is caused by the sole
negligence or willful misconduct of the
CITY. “
MSDI
S D 1 PRESENCE LLC
—
Proposal to City of Huntington Park for
Information Technology Support Services
August 12, 2024 Page 45
Appendix C Attachment A with Certificate of Insurance
This section provides Attachment A with Certificate of Insurance.
KSDI
City of Huntington Park Request for Proposal for IT Services – Page | 19
ATTACHMENT A
INSURANCE REQUIREMENTS FOR THE CITY OF HUNTINGTON PARK
NAME: ****************************************
AGREEMENT/ACTIVITY: RFP – Information Technology Support Services TERM: Three (3) years with two (2) – one (1) year extensions DEPARTMENT: Finance
The insured must maintained insurance coverage at limits normally required of its type operation; however, the following coverage noted with an “X” is the minimum required and must be at the least the level of the limits indicated. All limits are per occurrence unless otherwise specified.
LIMITS
(x) Workers Compensation Endorsement Statutory
(x) Voluntary Compensation Endorsement
(x) Waiver of Subrogation, specifically name the City of Huntington Park (Please see attached supplement)
(x) Automobile Liability – covering owned, non-owned and hired auto $1,000,000 (x) Commercial General Liability, including the following coverage $1,000,000 (x) Premises and Operations
(x) Contractual (Blanket/Schedule)
(x) Independent Contractors
(x) Products/Completed Operations
(x) Personal Injury
(x) Additional Insured Endorsements, specifically naming the City of Huntington Park (Please see attached supplement)
(x) General aggregate for bodily injury, personal injury, property damage, operations, products and completed operations, and contractual liability. $2,000,000
(x) Professional Liability Insurance $2,000,000
*Claims-made policy: continuous coverage for at least one (1) year after contract completion, or one (1) year extended reporting period beginning after contract completion
(x) Errors and Omissions $1,000,000
(x) Cyber Liability Insurance $1,000,000
*including but not limited to information security & privacy liability; privacy breach response services.
INSURANCE COMPANIES WHICH DO NOT HAVE AN AM BEST RATING OF A- OR BETTER, AND HAVE A MINIMUM FINANCIAL SIZE OF AT LEAST 4, MUST BE REVIEWED FOR ACCEPTABILITY BY THE DIRECTOR OF FINANCE.
City of Huntington Park Request for Proposal for IT Services – Page | 20 Please return this form with Evidence of Insurance
INSURANCE REQUIREMENTS FOR CITY OF HUNTINGTON PARK
(SUPPLEMENT)
The only evidence of insurance accepted will be either a Certificate of Insurance and/or a True and Certified copy of the policy. The following items must accompany the form of evidence provided:
▪ Endorsements:
1. Workers Compensation Waiver of Subrogation Endorsement
2. General Liability Additional Insured Endorsements
3. Professional Liability Insurance
4. Errors and Omissions
5. Cyber Liability Insurance
*****All endorsements must specifically name in the schedule The City of Huntington Park, and all of its officers, employees, and agents
A BLANKET/AUTOMATIC ENDORSEMENT AND/OR LANGUAGE
ON A CERTIFICATE OF INSURANCE IS NOT ACCEPTABLE.
A typed legible name of the Authorized Representative must accompany the signature on the Certificate of Insurance and/ or the True and Certified copy of the policy.
Insurance
Contractor shall procure at its own expense, and keep in effect at all times during the term of this Agreement, the types and amounts of insurance specified herein. The specified insurance shall also, either by provisions in the policies or by endorsement attached to such policies, specifically name the City of Huntington Park (the “City”), its City Council, and all of its officers, employees, and agents, their successors and assigns, as additional insureds, against the area of risk described herein as respects Contractor's acts or omissions in its operations, use and occupancy of the) premises hereunder or other related functions performed by or on behalf of Contractor at the City and its departments.
With respect to Workers' Compensation, the Contractor shall, by specific endorsement, waive its right of subrogation against the City, its City Council (“City Council”), and all of its officers, employees and agents, their successors and assigns.
Each specified insurance policy (other than Workers' Compensation and Employers' Liability and fire and extended coverages) shall contain a Severability of Interest (Cross Liability) clause which states, "It is agreed that the insurance afforded by this policy shall apply separately to each insured against whom claim is made or suit is brought except with respect to the limits of the company's City of Huntington Park Request for Proposal for IT Services – Page | 21 liability," and a Contractual Endorsement which shall state, "Such insurance as is afforded by this policy shall also apply to liability assumed by the insured under this Agreement with the City." All such insurance shall be primary and noncontributing with any other insurance held by City where liability arises out of orresults from the acts or omissions of Contractor, itsagents, employees, officers, assigns, or any person or entity acting for or on behalf of Contractor.
Such policies may provide for reasonable deductibles and/or retentions acceptable to the Director of Finance/Treasurer (“Finance Director”) based upon the nature of Contractor's operations and the type insurance involved.
City shall have no liability for any premiums charged for such coverage(s). The inclusion of City, its Police Department, its City Council, and all of its officers, employees and agents, and their agents and assigns, as insureds, is not intended to, and shall not, make them, or any of them a partner or joint venture with Contractor in its operations at the City.
In the event Contractor fails to furnish City evidence of insurance and maintain the insurance as required, City, upon ten (10) day prior written notice to comply, may (but shall not be required to) procure such insurance at the cost and expense of Contractor, and Contractor agrees to promptly reimburse City for the cost thereof plus fifteen percent (15%) for administrative overhead.
At least ten (10) days prior to the expiration date of any of the above policies, documentation showing that the insurance coverage has been renewed or extended shall be filed with City. If such coverage is canceled or reduced, Contractor shall, within fifteen (15)days of such cancellation or reduction of coverage, file with City evidence that the required insurance has been reinstated or provided through another insurance company or companies.
Contractor shall provide proof of all specified insurance and related requirements to City either by production of the actual insurance policy (ies), by a broker's letter acceptable to the Finance Director in both form and content in the case of foreign insurance syndicates, or by other written evidence of insurance acceptable to the Finance Director. The documents evidencing all specific coverages shall be filed with City prior to Contractor occupying the premises hereunder. The documents shall contain the applicable policy number, the inclusive dates of policy coverages and the insurance carrier's name, shall bear signature and the typed name of an authorized representative of said carrier, and shall provide that such insurance shall not be subject to cancellation, reduction in coverage or nonrenewal except after written notice by certified mail, return receipt requested, to the Finance Director at the City of Huntington Park at least thirty (30) days prior to the effective date thereof.
City and Contractor agree that the insurance policy limits specified herein shall be reviewed for adequacy annually throughout the term of this Agreement by the Finance Director, who may thereafter require Contractor to adjust the amounts of insurance coverage to whatever amount Finance Director deems to be adequate. City reserves the right to have submitted to it, upon request, all pertinent information about the agent and carrier providing such insurance.
ANY PROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED?
INSR ADDL SUBR
LTR INSD WVD
DATE (MM/DD/YYYY)
PRODUCER CONTACT NAME: PHONE FAX
(A/C, No, Ext): (A/C, No): E-MAIL ADDRESS:
INSURER A :
INSURED INSURER B :
INSURER C :
INSURER D :
INSURER E :
INSURER F :
POLICY NUMBER
POLICY EFF POLICY EXP TYPE OF INSURANCE (MM/DD/YYYY) (MM/DD/YYYY) LIMITS
AUTOMOBILE LIABILITY
UMBRELLA LIAB
EXCESS LIAB WORKERS COMPENSATION
AND EMPLOYERS' LIABILITY
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)
AUTHORIZED REPRESENTATIVE
EACH OCCURRENCE $ DAMAGE TO RENTED
CLAIMS-MADE OCCUR PREMISES (Ea occurrence) $
MED EXP (Any one person) $ PERSONAL & ADV INJURY $ GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ PRO- POLICY JECT LOC PRODUCTS - COMP/OP AGG $ OTHER: $ COMBINED SINGLE LIMIT $ (Ea accident) ANY AUTO BODILY INJURY (Per person) $ OWNED SCHEDULED BODILY INJURY (Per accident) $ AUTOS ONLY AUTOS HIRED NON-OWNED PROPERTY DAMAGE $ AUTOS ONLY AUTOS ONLY (Per accident) $ OCCUR EACH OCCURRENCE $ CLAIMS-MADE AGGREGATE $ DED RETENTION $ $ PER OTH- STATUTE ER E.L. EACH ACCIDENT $ E.L. DISEASE - EA EMPLOYEE $
If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $ INSURER(S) AFFORDING COVERAGE NAIC #
COMMERCIAL GENERAL LIABILITY
Y / N
N / A
(Mandatory in NH)
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:
CERTIFICATE HOLDER CANCELLATION
© 1988-2015 ACORD CORPORATION. All rights reserved.
ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD
CERTIFICATE OF LIABILITY INSURANCE
LOCKTON COMPANIES
500 West Monroe, Suite 3400
CHICAGO IL 60661
(312) 669-6900
[email protected]
SDI Presence LLC
200 E. Randolph St
Ste 3550
Chicago IL 60601
The Charter Oak Fire Insurance Company 25615
The Phoenix Insurance Company 25623
The Travelers Indemnity Company of Connecticut 25682
Travelers Property Casualty Company of America 25674
--- SEE ATTACHMENT ---
X
X
1,000,000
1,000,000
10,000
1,000,000
2,000,000
2,000,000
X
1,000,000
XXXXXXX
XXXXXXX
XXXXXXX
XXXXXXX
X X
X 10,000
25,000,000
25,000,000
XXXXXXX
N
X
1,000,000
1,000,000
1,000,000
Professional
Liability/Technology E&O/
Cyber
50M each claim & aggregate limit,
$250,000 retention
A 810-0S724577-23-I3-G 6/1/2023 12/1/2024
B H-630-0S724669-PHX-23 6/1/2023 12/1/2024
D SEE ATTACHED 12/1/2023 12/1/2024
C CUP-0S724762-23-I3 6/1/2023 12/1/2024
E UB-0S724412-24-I3-G 6/1/2024 12/1/2024
12/1/2024
1427688
Y Y
Y Y
Y Y
Y
7/29/2024
N N
20794225
20794225 XXXXXXX
City of Huntington Park
Finance Department
6550 Miles Avenue
Huntington Park CA 90255-4393
RE: CITY OF HUNTINGTON PARK REQUEST FOR PROPOSAL FOR INFORMATION TECHNOLOGY SUPPORT SERVICES X X
See Attachments
ACORD*
1 XZuii
CONTINUATION DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES/EXCLUSIONS ADDED BY ENDORSEMENT/SPECIAL PROVISIONS (Use only if more space is required) ACORD 25 (2016/03)
The City of Huntington Park, and all of its officers, employees, and agents are included as additional insureds on a Primary and Non-contributory basis if required by written contract with respect to General Liability, Automobile Liability and Umbrella Liability per the terms and conditions of the policy. A waiver of subrogation applies in favor of the Additional Insureds if required by written contract with respect to General Liability, Automobile Liability, Umbrella Liability and Workers Compensation per the terms and conditions of the policy where permitted by state law.
Certificate Holder ID: 20794225
City of Huntington Park
Finance Department
To whom it may concern:
In our continuing effort to provide timely certificate delivery, Lockton Companies is transitioning to paperless delivery of Certificates of Insurance.
To ensure electronic delivery for future renewals of this certificate, we need your email address.
Please contact us via one of the methods below, referencing Certificate ID 20794225. Email: [email protected] Phone: 866-297-8023
If you received this certificate through an internet link where the current certificate is viewable, we have your email and no further action is needed.
In the event your mailing address has changed, will change in the future, or you no longer require this certificate, please let us know using one of the methods above.
The above inbox is for automating electronic delivery of certificates only. Please do NOT send future certificate requests to this inbox.
Thank you for your cooperation and willingness in reducing our environmental footprint.
Lockton Companies
Lockton Companies
500 W. Monroe Street, Suite 3400
Chicago, IL 60661
Attachment Code: D563661 Master ID: 1427688, Certificate ID: 20794225
LOCKTON
SDI Presence LLC Professional Liability / Technology E&O / Cyber Liability Policy Number Policy Period Insurer Limits
ZPL-91N34346-23-I3 12/1/2023-12/1/2024 Travelers Property Casualty Co of America
Policy Aggregate
$10M
MPXE249273 12/1/2023-12/1/2024 Great American Fidelity
Insurance Co.
$5M part of $10M xs
$10M
EOL-241029 12/1/2023-12/1/2024 Crum & Forster Specialty Insurance Company
$5M part of $10M xs
$10M
USF01012923 12/1/2023-12/1/2024 Allianz Global Risks US Insurance Company
$10M xs $20M
3504101
12/1/2023-12/1/2024 Scottsdale Indemnity Company $5M xs $30M MTE9040362 04 12/1/2023-12/1/2024 Indian Harbor Insurance Company
$5M xs $35M
PRX30049745700 12/1/2023-12/1/2024 Endurance American Specialty Insurance Company
$5M xs $40M
ACX1084323 12/1/2023-12/1/2024 Lloyd's of London $5M xs $45M Attachment Code: D590430 Master ID: 1427688, Certificate ID: 20794225 — — — —
COMM RCI L G NERAL IAB LI YE A E L I T
T IS ENDORSEMENT CHANGES T E POLICY. PL ASE READ IT CAREFULLY.H H E
XTEND ENDORSEMENT FOR TECH OLOGYN
GE ERAL D SCRIP ION O CO ERAGE –N E T F V Thi endorsem nt broadens cov rage. Howev r cov rage fo anys e e e , e r i ju y, dama e o me i al ex ense descri ed in any o the provn r g r d c p s b f i ion o th s e dorseme t mays s f i n n be ex luded orc l m ted by anothe endorsem n to this Cov rage Pa t, and the e i i r e t e r s cov rage broadening prov sions do no ap ly toe i t p the ex en tha cov rage is ex l ded or lim ted by such ant t t e c u i endorsem n . The fo lo ing li ti g i a e t l w s n s general cov rage de cript o only Read al the prov sion o thie s i n . l i s f s endorsem n and the re t o yo r pole t s f u i y ca e ul y toc r f l de erm ne r gh s, dut es, and wha i and i not ov red.t i i t i t s s c e A. No - wned a e cra t – 75 Feet Long Or Le sn O W t r f s I. Bla ket Addi ional Insured – Mortgagee ,n t s Assi nee , Su ce so s O ece v rsg s c s r r R i e B. Wh I An Insured – Unnam d Subsi ia ieo s e d r s C. Wh I An Insured – Em loyee – Supe v soryo s p s r i J. Bla ket Addi ional Insured – Gov rnmen aln t e t Po i ionss t En it e – Pe m t O utho izat o s Rela i g ot i s r i s r A r i n t n T Prem sei s D. Wh I An Insured – Newly Acqui ed O Form do s r r e Lim ted Liabil ty Com aniei i p s K. Bla ket Addi ional Insured – Gov rnmen aln t e t En it e – Pe m t O utho izat o s Rela i g ot i s r i s r A r i n t n T E. Wh I An Insured – Lia ili y For onduct Ofo s b t C Ope atio sr n Unnam d Partne ship O Jo nt Venturese r s r i F. Bla ket Addi ional Insured – Pe sons Orn t r L. Med cal Paym nts – In rea ed Lim ti e c s i O ganizat on Fo Your ngoi g pe ations Asr i s r O n O r M. Bla ket Wa v r f Sub ogationn i e O r Re ui ed By ri te Con ra t r greem ntq r W t n t c O A e N. Co tra tua iabil ty – Rai roadn c l L i l s G. Bla ket Addi ional Insured – Broad Form Vendo sn t r O. Da a e To Prem se Ren ed o Youm g i s t T H. Bla ket Addi ional Insured – Cont ol i g ntere tn t r l n I s
P O ISIONR V S
A NON OWNED WATE CRAFT – 75 FEE L N. - R T O G i re ponsible fo the use o a wate cra ts s r f r f O L SR E S that yo do not own that i :u s
(1) 75 fee lon o le s; andt g r s 1. The fo lowing repla e Pa agraphl c s r (2) of g., Ai craft, Auto O Watercraftr r , (2) No bei g used to arry any pe son ot n c r r i Pa agraphn r 2. of SE TION I –C prope ty o a ha ge.r f r c r CO ERAGES – CO ERAGE A – BODI YV V L B WH IS AN INSU ED – UNNAMED. O R
INJU Y AND P OP RT DAMAGER R E Y SUBS DIARIEI S
L ABI ITI L Y:
The fol owing is ad ed tol d SE TION II – WHO ISC
(2) A wa er ra t y u do not own t at i :t c f o h s AN INSU EDR :
(a) 75 fee lon o le s; andt g r s Any o y u sub idiar e , ot er than a partne shif o r s i s h r p or joint v nture that is not shown a a Nam de , s e (b) No bei g used to arry any pe son ot n c r r In ured i the eclara ion i a am d Insured i :s n D t s s N e f prope ty o a ha ge;r f r c r a. Yo are the so e owner o , o ma ntai anu l f r i n
2. The fo lo ing repla e Pa agraphl w c s r 2.e. of ownership intere t o mo e than 50% in, suchs f r SE TI N II – WHO I AN INSU EDC O S R : subsidia y on the fi st day o the pol cy pe iodr r f i r ; and e. Any perso or o gani at on that, wi h yourn r z i t ex re s o im lie conse t, ei her use op s r p d n t s r b. Su h subsidiary i not an in ured undec s s r si ila o her nsuran e.m r t i c
CG 4 17 02 19D © 2017 T e Travelers Indemnity Company. All rights rh eserved. Pa e 1 o 5g f Includes copyrighted material of nsurance Services OfI f ce, Inc. with its permis ion.i s This endorsement modifies insurance provided under the following:
COMMERCIAL GENERAL LIABILITY COVERAGE PART
Exclusion
COMM RCI L G NERAL LIA ILI YE A E B T
No such subsidiary i a insured fo "bodily inju y organi ation in wris n r r " z ting to us wit ih n or "property dama e" tha o curred, o "perso al 180 ay a te yog t c r n d s f r u a qui e or o m it;c r f r and a v rt sing i ju y caused by an o fe sed e i n r " f n b. Cov ragee A does not apply to "bodily com i ted:m t i ju y" o "property dama e that o curredn r r g " c a. Be o e you ma ntai ed an ownership intere t be o e you a qui ed or fof r i n s f r c r rmed the o mo e than 50% i such ub idiary; or organi ation; andf r n s s z b. Af e the date, i any duri g the poli y periot r f , n c d c. Cov ragee B doe not ap ly to "perso als p n that yo no longer ma ntain a ownershi and adv rti i g injury ariu i n p e s n " sing out o af n i tere t o o e han 50% in such subsidia y. o fe se com i ten s f m r t r f n m t d be o e yo a qui ed of r u c r r fo med the o ganiza io .r r t n Fo purpose o Pa agraphr s f r 1. o Se tionf c II – Who Is An Insured, ea h such sub idiary will bec s Fo t e purpose o Pa ag apr h s f r r h 1. o Se t onf c i II deem d to e de ignated in the Declarat on a :e b s i s s – Who Is An Insured, each such o ganiza ior t n wil be deem d to be designated in thel e
a. A im ted l ab l ty company;l i i i i De la ation a :c r s s b. An o ganizat on o he than a pa tnership, jo ntr i t r r i a. A im ted l ab l ty company;l i i i i v nture or l m ted liab l ty om any; ore i i i i c p b. An organiza ion o her than a pa tnership,t , t r
c. A rust;t jo n v nture or lim ted lia ili y com any;i t e i b t p a indi a ed in i s nam o the docum n s tha ors c t t e r e t t gov rn it stru ture.e s c c. A rust;t
C. WH IS AN INSURED – EMP O EES –O L Y a indica ed i its nam or the do um ntss t n e c e S PE VISO Y PO I IO SU R R S T N that gov rn t structure.e i s The fol o ing is added to Paragraphl w 2.a.(1) of E. WH IS AN INSU ED – L ABIL TY FOO R I I R SE TI N II – WHO I AN INSUREDC O S : CONDU T O UNNAMED PARTNE SHIP OC F R S R Pa ag aphsr r (1)(a), (b) and (c) abov do not applye JO NT VEN UREI T S to "bodi y injury to a co "em loyee while in thel " - p " The fo lo ing rep a es the la t paragraph ol w l c s f cour e o he co "em loyee s" em loy en by yous f t - p ' p m t SE TI N II – WHO I AN INSU EDC O S R :
ari ing out o work by any o your "em loy e "s f f p e s No person o organi ation is an insured wi hr z t who hol a superv so y po itio .d i r s n re pe t to the con uct o any current o pa ts c d f r s D WH IS AN INSURED – N WLY ACQU RED. O E I pa tnership o joi t v nture tha i not shown a ar r n e t s s O FO MED LIMIT D L ABIL T CO PANIESR R E I I Y M Na e Insured in the Thism d pa agraph doe not apply to any such partne shipr s r The fo lowing repla e Pa agraphl c s r 3. of SECTI NO or joi t v nture tha ot erwi e qua i ie a an e t h s l f s s n II – WHO I AN IN U EDS S R :
i sured under ection S n II – Who I An I sured.s n
3. Any o gani at on y u newly a qui e or fo mr z i o c r r , F B ANKET ADDI IONAL IN URED – P RSON. L T S E S ot er than a partnershi or joi t v nture anh p n e , d O O GANIZATI N FO YOU ON O NR R O S R R G I G o whi h yo a e the so e owner o in whi hf c u r l r c OP RATION AS REQUIRED B WRI T NE S Y T E y u ma nta n an owne ship intere t o m reo i i r s f o CON RACT R AGRE MENT O E T than 50%, wi l quali y a a Nam d Insured ifl f s e the e i no othe sim lar i surance av ila le tor s r i n a b The fol owing is ad ed tol d SE TION II – WHO ISC that organiz tio . owev r:a n H e AN INSU EDR :
a. Cov rage unde thi prov sion i a fo dede r s i s f r Any person or o gani at on tha i no o herwi er z i t s t t s on yl : an insured under this Cov rage Pa t and that yoe r u hav ag ee in a writ en cont a t o agreem nt toe r d t r c r e (1) Unt l the 180th day a ter you a quirei f c i clu e as an a ditio al insured on thi Cov ragen d d n s e or fo m the organi ation o the end or z r f Pa t is an in ured, but only wi h re pe t to l abi ityr s t s c i l the pol cy period whi hev r is earl er,i , c e i fo "bodi y i ju y" or "prope ty dama e" thatr l n r r g : i y u do not report such o ganizat of o r i n a. Occurs subse uent to the signi g o thatq n f i writ ng to us wi hin 180 days a ten i t f r y u a quire o fo m i ; oo c r r t r contra t or ag ee ent; andc r m (2) Unt l the end o the pol cy perio ,i f i d b. Is cause , in whole or in part by yo r acts od , u r when that date is late than 180 dayr s om ssions in the perfo ma ce o yo r ongoini r n f u g a ter y u a qui e or fo m such operatio s to whi h tha contra t f o c r r n c t c or organi ation, i you report suchz f
Pa e 2 o 5g f © 2017 T e Travelers Indemnity Company. All rights rh eserved. CG 4 17 02 19D Includes copyrighted material of nsurance Services OfI f ce, Inc. with its permis ion.i s Declarations.
COMM RCI L G NERAL IAB LI YE A E L I T
agreement applies or the acts or omissions of pe fo med a such v ndor' prem se inr r t e s i s any pe son o organi at on pe fo m ng suchr r z i r r i connect on with the sale o "y ui f o r o eratio s on your behal .p n f product "; ors
The lim t o in urance prov ded to such insuredi s f s i (6) "Yo r product " that a te di tri ution ou s , f r s b r wil be the m nim m lim t that you ag ee to sale by you, hl i u i s r d av bee labeled oe n r prov de i the wri ten cont act or agreem nt, oi n t r e r re abeled or used a a containe , part ol s r r the lim t shown in the Declaratio s, whi hev ri s n c e i gredien o any o her thing or substancen t f t are le s.s by or on behal o uch v ndor.f f s e
G B ANKET ADDIT ONAL IN URED – B OAD. L I S R Cov rage under thi p ov sion doe not apply toe s r i s :
F RM VENDO SO R
a. Any pe son o o ganizat on from whom yor r r i u
The fol owing is ad ed tol d SE TION II – WHO ISC hav acqui ed "y ur produ ts", or anye r o c AN INSU EDR :
i gredie t, part or containe enterin in o,n n r g t
Any perso o organ zat on that i a v ndor an a com ann r i i s e d c p y ng o contain ng such product ;i r i s that you have agreed in a written contract or or
ag ee ent to in lude a an addi ional insured onr m c s t b. Any v ndo fo whi h cov rage a ane r r c e s th s Cov rage Part i a in ured, but only wi hi e s n s t addi ional insured spe if ca ly i sche ule byt c i l s d d re pe t to lia il ty fo "bodily injury or "prope tys c b i r " r endo sem nt.r e dama e thatg " :
H B ANKET ADD T ONAL INSURED –. L I I
a. Occurs subse uent to the signi g o thatq n f CON RO L NG IN ERE TT L I T S co tra t or agreem nt; andn c e
1. The fo lo ing is added tol w SE TI N II – WHOC O b. Ari e out o "y ur products" that ares s f o IS AN INSURED:
di tr buted o so d in the regula cou se os i r l r r f
such v ndor s busine s.e ' s Any pe son or o gan zat on that ha fi ancialr r i i s n cont ol o yo is an i sured wi h re pe t tor f u n t s c The insura ce prov ded to such v ndor is subje tn i e c l ab l ty fo "bodily inj ry , "property dam gei i i r u " a " to the o lowing pro v sion :f l i s or "pe sonal a d adv rti ing i ju y that a i er n e s n r " r s s a. The lim t o in urance prov ded to suchi s f s i ou o :t f v ndor wil be the m nim m li i s tha y ue l i u m t t o a. Su h i an ial cont ol orc f n c r ; ag ee to prov de in the writ en cont a t or d i t r c r ag ee ent, o the lim t shown in ther m r i s b. Su h person's or o ganizat on'c r i s ownership, ma ntenance or use ofi
prem se lea ed o or o cupied by y u.i s s t c o b. The in urance prov ded to such v ndor does i e s no ap ly o:t p t The i surance prov ded to such person on i r organi ation does not apply to structuralz
(1) Any ex ress warranty no authorized byp t al erat on , new con tru tion or dem li iot i s s c o t n y u or any di tribut on or sa e fo ao s i l r operatio s pe fo me by or on behal o suchn r r d f f pu po e not authorized by yo ;r s u pe son or organizationr . (2) Any change i "y u products" m de byn o r a 2. The fo lowing is ad ed to Paragraphl d 4. of such v ndor;e SE TI N II – WHO I AN INSU EDC O S R :
(3) Re a kagi g, unle s unpa ked so ely fop c n s c l r Thi pa agraph does not apply to anys r the purpo e o i spectio , dem n tratio ,s f n n o s n prem se owner, manager or le sor tha hai s s t s te tin , o the sub tit tion o part undes g r s u f s r fi a cial o trol o yo .n n c n f u i struction fro the man fa ture , ann s m u c r d I. B ANKET ADD T ONAL INSURED –L I I then repackaged in the orig nal containe ;i r MO T A E S ASSIGN ES, SU CES O SR G G E , E C S R (4) Any fai ure to ma e such in pect on ,l k s i s O ECEI ERSR R V a justme t , te ts or se v cing ad n s s r i s The fol owing i added tol s SE TION II – WHO ISC v ndors agree to perfo m or no ma lye r r l AN INSU EDR :
unde take to pe fo m in the regular r r r
Any pe son o o ganiza io tha is a mo tgagee,r r r t n t r cour e o bu ine s, in connectio wi h thes f s s n t di trib tio or sale o "y ur p oduct ";s u n f o r s a signee succe so or re eiv r and tha yos , s r c e t u hav agreed i a writ en cont a t o agreem nt toe n t r c r e (5) De o stra ion instal a ion, se v ci g om n t , l t r i n r i clu e as an a ditio al insured on thi Cov ragen d d n s e re ai operatio s, ex ept such o e ationp r n c p r s Pa t is an insured, but on y with re pe t to itsr l s c CG 4 17 02 19D © 2017 T e Travelers Indemnity Company. All rights rh eserved. Pa e 3 o 5g f Includes copyrighted material of Insurance Services Of ice, Inc. with its permis ion.f s Declarations, whichever are less.
COMM RCI L G NERAL LIA ILI YE A E B T
l ab l ty a m rtgagee, a signee succe so o constru tion, erei i i s o s , s r r c ction or remov l o any o thea f f re e v r fo "bodi y i ju y , "property dam ge" o fo lowi g fo wc i e r l n r " a r l n r hi h that gov rnme tal enti y hac e n t s "pe sonal and adv rti ing i ju y" that i sue such perm t o aur e s n r : s d i r thorizat o : adv rti ingi n e s si n , awni gs, canopie , cel ar entrance , coalg s n s l s a. Is "bo ily inju y or "prope ty dama e" thatd r " r g ho es, driv way , ma holes, marquees, hoi tl e s n s o curs, o i "pe sonal an adv rti ing inju yc r s r d e s r " away open ng , sidewalk v ults, e ev tor , streeti s a l a s caused by an o f n e that is com it ed,f e s m t banners o de orat on .r c i s subsequent to the si ning o that co tra t og f n c r ag ee ent; andr m K. B ANKET ADD T ONAL INSURED –L I I
GO E N ENT L EN IT ES – P RMIT OV R M A T I E S R b. Ari e out o the ownership, m in enance os s f a t r AU HO I ATI N RELATIN TO OP R-T R Z O S G E use o the prem se fo whi h that mo tgagee,f i s r c r ATIONS a signee succe so o re eiv r is requi eds , s r r c e r unde that cont act o agreem nt to be The fol owing is ad ed tor r r e l d SE TION II – WHO ISC i clu ed a an a dit onal insured on thisn d s d i AN INSU EDR :
Cov rage Parte . Any gov r men al enti y tha ha issued a perm te n t t t s i The insurance prov ded to such mo tgagee, or authoriza ion wit ri r t h e pe t to ope ationss c r a signee succe so o re eiv r is subje t to the pes , s r r c e c rfo med by y u or on your behal and that yor o f u fo lowi g prov sions: are required by any o dinance, law, buil ing cl n i r d ode or written cont act or agreement to incl de a anr u s a. The lim t o in urance prov ded to suchi s f s i addi ional i sured on thi Cov rage Pa t is at n s e r n m rtgagee, a signee, succe so o re eiv ro s s r r c e i sured, but only wi h re pe t to liabi i y fo "bodilyn t s c l t r wil be the m n m m l m t tha y u agreed tol i i u i i s t o i ju y", "prope ty dam ge" or "perso al andn r r a n prov de in the writ en con ra t or agreem nt,i t t c e adv rti ing inj ry" ari ing ou o uch operatio s.e s u s t f s n whi hev r are e s. The in uran e prov ded to such gov rnmen alc e l s s c i e t en ity doe not apply o:t s t b. The i surance prov ded to such person on i r organi ation oe not apply to:z d s a. Any "bodi y inju y , "property dama e ol r " g " r "pe sonal and adv rti ing injury" a i ing o t or e s r s u f (1) Any "bodily inj ry or "property dam geu " a " operatio s perfo m d fo the gov r men aln r e r e n t that occurs, or any "pe sonal andr en ity ort ; adv rti ing inju y ca sed by an o fe see s r " u f n that is com it ed, a ter such con ra t om t f t c r b. Any "bodily inj ry or "property dam geu " a " ag ee ent s no lon er in e fe t; o i clu ed in the "products-co plr m i g f c r n d m eted operatio s hazard".n (2) Any "bodi y inju y , "property dama e ol r " g " r "pe sonal and adv rti ing i ju y ari ingr e s n r " s L MED CAL PAYMEN S – INCREASED LI IT. I T M ou o any structural al eratio s, newt f t n The fo lowing repla e Pa agraphl c s r 7. of SECTI NO constru tion o dem li ion ope ationsc r o t r II – L MIT F INSURANCEI I S O :
pe fo med by or on behal o suchr r f f
m rtgagee, assignee, succe so oo s r r 7. Su je t to Paragraphb c 5. abov , the Medicae l Ex ense Lim t is the mo t we will pay undep i s r re e v r.c i e Cov ragee C fo al me ical ex enser l d p s
J B ANKET ADD T ONAL INSURED –. L I I be ause o "bod ly i ju y sustained by anyc f i n r " GO E N ENT L EN IT ES – P RMIT OV R M A T I E S R one erson, and will be he ighe o :p t h r f
AU HO I ATI N RELAT N O P E IS ST R Z O S I G T R M E
a. $10, 00; or0
The fol owing is ad ed tol d SE TION II – WHO ISC
b. The am unt shown i the oo n f AN INSU EDR :
th s Cov rage Part fo Medi al Ex ensei e r c p
Any gov r men al enti y tha ha issued a perm te n t t t s i Lim t.i or aut orizat o wit respe t to prem se ownedh i n h c i s or o cupied by, o rented o loa ed to, y u anc r r n o d M. B ANKET WAIVER O SUB O ATIONL F R G that yo a e requi ed by any ordi ance, law,u r r n The fo lowing is a ded to Parag aphl d r 8., Tra sfen r building code or written contract or agreement to O Righ s O Rec very Against O hers To Uf t f o t s, i clu e as an a ditio al insured on thi Cov ragen d d n s e of SE TION IV – CO MERCIAL GENERALC M Pa t is an insured, but on y with re pe t to lia il tyr l s c b i L AB LIT CO D TIONI I Y N I S:
fo "bodi y inj ry , "prope ty dam ge or "perso alr l u " r a " n If the insured has a ree in a cont act og d r r and adv rti ing inj ry arising out o thee s u " f ag ee ent to waiv that i sured' righ or m e n s t f ex stence owne ship, use mai tenance repai ,i , r , n , r re ov ry against any per on o o ganiza io , wec e s r r t n Pa e 4 o 5g f © 2017 T e Travelers Indemnity Company. All rights rh eserved. CG 4 17 02 19D Includes copyrighted material of nsurance Services OfI f ce, Inc. with its permis ion.i s or the limits shown in the Declarations,
Declarations
COMM RCI L G NERAL IAB LI YE A E L I T
waiv our right o e ov ry against such pe son oe f r c e r r 2. Pa ag aphr r f. 1)( o the de init on o "i suredf f i f n organi a ion, but only fo pay ents we make cont a t" i thez t r m r c n D FIN TIONE I S Se tion isc be ause o : de eted.c f l
a. "Bo ily i ju y o "property dam ge" thatd n r " r a O DAMAGE TO P EMISE EN ED TO YOU. R S R T o curs; oc r The fol owing repla e the de i ition o "prem sel c s f n f i s b. "Pe so al and adv rti ing inj ry ca sed byr n e s u " u dama e in heg " t DEF NIT ONSI I Se tionc :
an o fe se hat i comm ttedf n t s i ; "Pre i e dama e m a s "property damage to:m s s g " e n " subsequent to the ex cu ion o the cont a t oe t f r c r a. Any prem se whi e rented to y u oi s l o r ag e ment.r e tem ora ily o cupied by you wi h pe m ssionp r c t r i N CON RACTUAL IABILIT – RAIL OAD. T L Y R S o he owne ; orf t r
1. The fol o ing repla e Pa agraphl w c s r c. o thef b. The co tent o any premi e whi e suchn s f s s l de i i ion o "insured cont act" i thef n t f r n prem se i rented to yo , i y u rent suchi s s u f o D FIN TIONE I S Se tion:c prem se fo a period o sev n or fewei s r f e r c. Any ea em nt or l cense agreem nt;s e i e conse utiv day .c e s CG 4 17 02 19D © 2017 T e Travelers Indemnity Company. All rights rh eserved. Pa e 5 o 5g f Includes copyrighted material of Insurance Services Of ice, Inc. with its permis ion.f s
COMMERCIAL AUTO
This endorsement modifies insurance provided under the following:
BUSINESS AUTO COVERAGE FORM
CA T3 53 02 15
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.
BUSINESS AUTO EXTENSION ENDORSEMENT
© 2015 The Travelers Indemnity Company. All rights reserved. Page 1 of 4 Includes copyrighted material of Insurance Services Office, Inc. with its permission.
GENERAL DESCRIPTION OF COVERAGE – This endorsement broadens coverage. However, coverage for any injury, damage or medical expenses described in any of the provisions of this endorsement may be excluded or limited by another endorsement to the Coverage Part, and these coverage broadening provisions do not apply to the extent that coverage is excluded or limited by such an endorsement. The following listing is a general coverage description only. Limitations and exclusions may apply to these coverages. Read all the provisions of this endorsement and the rest of your policy carefully to determine rights, duties, and what is and is not covered.
A. BROAD FORM NAMED INSURED
B. BLANKET ADDITIONAL INSURED
C. EMPLOYEE HIRED AUTO
D. EMPLOYEES AS INSURED
E. SUPPLEMENTARY PAYMENTS – INCREASED
LIMITS
F. HIRED AUTO – LIMITED WORLDWIDE COVERAGE – INDEMNITY BASIS G. WAIVER OF DEDUCTIBLE – GLASS
PROVISIONS
A. BROAD FORM NAMED INSURED
The following is added to Paragraph A.1., Who Is
An Insured, of SECTION II – COVERED AUTOS
LIABILITY COVERAGE:
Any organization you newly acquire or form during the policy period over which you maintain 50% or more ownership interest and that is not
separately insured for Business Auto Coverage.
Coverage under this provision is afforded only until the 180th day after you acquire or form the organization or the end of the policy period, whichever is earlier.
B. BLANKET ADDITIONAL INSURED
The following is added to Paragraph c. in A.1.,
Who Is An Insured, of SECTION II – COVERED
AUTOS LIABILITY COVERAGE:
Any person or organization who is required under
a written contract or agreement between you and
that person or organization, that is signed and
executed by you before the "bodily injury" or
"property damage" occurs and that is in effect
during the policy period, to be named as an additional insured is an "insured" for Covered Autos Liability Coverage, but only for damages to which
H. HIRED AUTO PHYSICAL DAMAGE – LOSS OF
USE – INCREASED LIMIT
I. PHYSICAL DAMAGE – TRANSPORTATION
EXPENSES – INCREASED LIMIT
J. PERSONAL PROPERTY
K. AIRBAGS
L. NOTICE AND KNOWLEDGE OF ACCIDENT OR
LOSS
M. BLANKET WAIVER OF SUBROGATION
N. UNINTENTIONAL ERRORS OR OMISSIONS
this insurance applies and only to the extent that
person or organization qualifies as an "insured"
under the Who Is An Insured provision contained
in Section II.
C. EMPLOYEE HIRED AUTO
1. The following is added to Paragraph A.1.,
Who Is An Insured, of SECTION II – COVERED AUTOS LIABILITY COVERAGE:
An "employee" of yours is an "insured" while
operating an "auto" hired or rented under a
contract or agreement in an "employee's"
name, with your permission, while performing
duties related to the conduct of your business.
2. The following replaces Paragraph b. in B.5.,
Other Insurance, of SECTION IV – BUSINESS AUTO CONDITIONS:
b. For Hired Auto Physical Damage Coverage, the following are deemed to be covered "autos" you own:
(1) Any covered "auto" you lease, hire,
rent or borrow; and
(2) Any covered "auto" hired or rented by
your "employee" under a contract in
an "employee's" name, with your
COMMERCIAL AUTO