The RFP submittal due date was June 19, 2025 at 5pm. The City received bids from three companies as follows:
• Ace Parking, LLC
• My Emerald Hand, LLC
• Premium Parking Services
On July 7, 2025, the City rejected the bids due to the need to amend the RFP to include additional components dealing with security, budget, and compatibility with the City’s updated program software. Staff re-advertised the amended RFP through PlanetBids with the following schedule:
Release/Bid opening: July 10, 2025, at 12:00 pm
Questions to RFP: July 15, 2025 at 5 pm
Response to questions: July 23, 2025
Bid due date: July 21, 2025 at 5 pm
As noted, on July 10, 2025, the City issued a Request for Proposal RFP No. CD 2025- 01B for parking operations and management services project management and consulting services. A total of three proposals were received by the submission deadline of July 21, 2025.
Proposals were received by the following operators:
• Metropolis
• My Emerald Hand, LLC
• Ace Parking Services
The evaluation of the proposal took into consideration experience, presented options, upfront City cost, and shared revenue opportunities.
Ace Parking Services submitted a cost to establish a system, however, did not identify options for revenue sharing and only listed the cost to manage the parking program. In addition, Ace Parking did state or outline each of the party’s obligation under the parking program. Ace Parking Services is a parking operator, however, they did not submit a complete packet. My Emerald Hand, LLC’s proposal included subcontractors consisting of a parking service provider and a security company. My Emerald Hands identified and submitted phased options and proposed flat rate payments from the city and potential revenue sharing options with the City paying the upfront infrastructure costs. Metropolis proposal identified options, costs, revenue sharing opportunities with no start-up costs to the City. Metropolis is one of the largest parking operators in the country and has program options that seem to be more integrated and user friendly. It’s because of this that
CONSIDERATION AND SELECTION OF A PARKING OPERATOR AND FINALIZE
PARKING PLAN OPTIONS AND TERMS FOR AN OPERATING AGREEMENT September 23, 2025
Metropolis emerged as the top contender, demonstrating extensive experience with parking programs under varied scenarios and options. Staff feel that Metropolis parking implementation, program management, and experience working with municipalities gives them the advantage, which will enable the city to better enhance parking management services, optimize revenue, and improve the overall parking experience for residents and visitors.
.
FISCAL IMPACT/FINANCING
Metropolis submitted a proposal with options in accordance with RFP requirements. The total contract will be based on the final parking options and identified revenue. No additional appropriation is requested currently.
CONCLUSION
Staff recommend awarding the professional services agreement to Metropolis so that parking operation options can be coordinated with Metropolis and presented to Council with revenue operations and a final operating contract.
Respectfully submitted,
RICARDO REYES
City Manager
LOUIS MORALES, Interim Director
Community Development Department
ATTACHMENT(S)
1. Proposals available at the City Clerk’s Office
City of Huntington Park
Financial Projections
3 Garage Management
LABOR MONTHLY YEAR 1
Total Payroll 8 Hours Per Day, 7 Days Per Week for Ambassador and Manager Allocation $7,353 $88,240 Payroll Overhead Payroll Tax and Worker's Comp $1,731 $20,768 Health and Welfare Estimated 1 FTE $981 $11,772
Payroll Processing Estimated for 2 Employees $34 $408
TOTAL LABOR EXPENSE $10,320 $123,835
OPERATING EXPENSES
Insurance - Liability Estimated for Liability Insurance for 3 Self-Park Operation $344 $4,125 Supplies Estimated for General Cleaning and Operations Supplies $150 $1,800 Uniforms Estimated for Parking and Maintenance Ambassador $70 $840 Business Tax, License, and/or Bond Estimated for Business License $20 $240 Telecommunications Estimated for Parking and Maintenance Ambassador $150 $1,800 Internet Estimated for 3 Lines (1 Per Garage) $450 $5,400 Tickets and Key Cards Estimated for Enforcement Ticket Stock $150 $1,800 Signs Estimated for Scan to Pay and Start Up Signage $0 $5,000 Employment Screening Estimated for Employee Background Checks $8 $100 Enforcement Equipment Estimated for 1 Park Loyalty Handheld and Printer $450 $5,400 SPACE Licensing Fee Licensing Fee for Using SPACE $200 $2,400 7015 Rita Security Cost for 24/7 Remote Surveillance of the Garage.
Year 1 Cost Includes One Time Install Fee. $4,258 $51,096 6330 Rugby Security Cost for 24/7 Remote Surveillance of the Garage.
Year 1 Cost Includes One Time Install Fee. $3,518 $42,216 6532 Rugby Security Cost for 24/7 Remote Surveillance of the Garage.
Year 1 Cost Includes One Time Install Fee. $2,732 $32,789 Vehicle (Optional) Estimated for Optional Vehicle $700 $8,400 Vehicle Insurance (Optional) Estimated for Optional Vehicle $1,235 $14,820 Fuel (Optional) Estimated for Optional Vehicle $250 $3,000 Flowbird Software Estimated for Flowbird Annual Software $0 $3,168 Flowbird Start-up Costs Estimated for Purchase and Installation of 3 Flowbird Pay Stations.
Year 1 Total is Upfront Cost. $0 $25,758
Credit Card Fees TBD Based on Paid Transactions TBD TBD Management Fee ACE Base Management Fee $3,000 $36,000
TOTAL COST TO OPERATE $28,005 $369,987
Vacation Allocation/Sick / Holiday Allocation 6% VSOT $221 $2,647 Technical Proposal
Technical Proposal for RFP No. CD 2025-01B – Comprehensive Parking Operations and Management Services
City of Huntington Park – Community Development Department Attn: Louis Morales, Director of Community Development
6550 Miles Avenue
Huntington Park, CA 90255
Email: [email protected] (for clarification inquiries only) Zsate Lewis
My Emerald Hands
[email protected]
4275 Executive Square
San Diego, CA 92307
(909) 936-4349
DUNS Number: 119291245
CAGE Code: 9Y8K2
SAM UEID: R3W3KKQ8NME4
Entity Type: 100% Service-Disabled Veteran-Owned
Certificate #2043206
Contents
Executive Summary....................................................................................................................... 3 Detailed Operational Approach .................................................................................................... 3 Project Timeline and Milestones .................................................................................................. 8 Resumes of Key Personnel ............................................................................................................ 8 Company Qualifications and References .................................................................................... 13 Financial Proposal ....................................................................................................................... 15 Review of City’s Standard Professional Services Agreement ..................................................... 19 Executive Summary
My Emerald Hands, in collaboration with its subcontractors Protect-US Security and California Parking Services, is pleased to present this proposal in response to the City of Huntington Park’s Request for Proposals No. CD 2025-01B for Comprehensive Parking Operations and Management Services.
As the prime contractor, My Emerald Hands brings expertise in administrative coordination, municipal compliance, stakeholder engagement, and operational reporting. The team is experienced in public-facing service environments and offers a structured, transparent approach to contract execution, data collection, and bilingual community communication. These capabilities align with Huntington Park’s goals of accountability, accessibility, and public trust.
Protect-US Security is a BSIS-licensed Private Patrol Operator (PPO) with a field-ready team of over 300 professionals. The firm operates a centralized command infrastructure, offering 24/7 oversight, dynamic deployment, and emergency response. With experience managing facility security and enforcement programs in cities such as Pasadena, West Hollywood, and San Juan Capistrano, Protect-US is positioned to deliver both safety and presence across the City's parking assets.
California Parking Services contributes more than three decades of operational experience in parking structure management, customer service staffing, and mobile payment platform support.
Recognized throughout Southern California for its efficiency and professionalism, CPS offers scalable, hospitality-informed staffing and logistical solutions tailored to the needs of urban and mixed-use environments.
Key features of this proposal include:
Customized payment system recommendations—metered, mobile-only, or hybrid—based on location needs and user behavior.
Staffing models that combine peak-hour enforcement and daily on-site coverage to optimize efficiency and compliance.
Infrastructure investments including signage, lighting upgrades, surveillance, and License Plate Recognition (LPR) systems.
Clear financial structures, including revenue-sharing options, fixed-fee arrangements, and a guaranteed minimum return to the City.
Community-facing customer service, multilingual staff, and public engagement strategies to encourage voluntary compliance and improve user satisfaction.
Our team is prepared to implement a professional, reliable, and revenue-generating parking program that enhances public safety, supports local economic activity, and reflects the operational priorities of the City of Huntington Park.
Detailed Operational Approach
My Emerald Hands, in partnership with Protect-US Security and California Parking Services, proposes a fully customized, turnkey municipal parking program for the City of Huntington Park. This approach transitions the City’s parking assets from unstructured, underutilized facilities into a modern, revenue-generating parking ecosystem grounded in smart technology, public transparency, and efficient management.
This operational plan includes workforce modeling, enforcement strategies, system design, and maintenance protocols designed to support the City’s long-term civic, safety, and economic development goals.
Staffing and Oversight
Function Lead Organization Responsibilities
Program
Oversight My Emerald Hands Central coordination, compliance tracking, reporting, and stakeholder liaison Field
Enforcement Protect-US Security Uniformed personnel for enforcement, patrols, and onsite security Parking
Operations
California Parking
Services
Attendants, booth operators, mobile platform support,
and maintenance coordination
All personnel will be trained in bilingual customer service, de-escalation, citation procedures, and ADA/safety compliance. A centralized scheduling system will ensure full daily coverage, rapid response, and staffing flexibility based on occupancy trends.
Location-Specific Program Recommendations
7110 Rita Avenue (274 stalls)
Recommended Model: Hybrid – Mobile Payment + Limited Solar Meters Rationale: This large, city-owned lot is unmetered and currently underutilized. Its visibility and size make it suitable for flexible, user-friendly payment options. A hybrid model enables both mobile app users and customers without smartphones to pay easily, maximizing accessibility and revenue.
Staffing Recommendation: 10-hour daily coverage with peak-hour support during evenings and weekends when demand is expected to rise.
Technology Infrastructure:
o 6–8 solar-powered meters for ADA-accessibility and cash/credit options o Full mobile payment signage (QR codes, text-to-pay)
o LPR (License Plate Recognition) and CCTV for security and enforcement o Lighting upgrades for safety and nighttime use
Expected Outcome: Transforms an unmanaged lot into a well-structured, profitable parking asset generating estimated revenues of $38,000–$55,000/month. 6510 Rugby Avenue (100 stalls)
Recommended Model: Mobile-Only
Rationale: This mid-sized lot serves a quieter corridor with moderate turnover. Due to its smaller footprint and expected lower demand for cash payments, a mobile-only solution minimizes hardware investment while providing full user functionality.
Staffing Recommendation: Peak-hour enforcement only with a 6-hour ambassador shift during daytime business hours.
Technology Infrastructure:
o Geofenced mobile pay zone (PayByPhone or ParkMobile)
o Clear directional signage for first-time users
o Two CCTV cameras for safety
o One lighting upgrade for visibility
Expected Outcome: Low overhead, high-efficiency model that provides a seamless experience for users and generates $12,000–$18,000/month. 6330 Rugby Avenue (130 stalls; shared with Huntington Plaza Senior Housing) Recommended Model: Hybrid – Full Solar Meter + Mobile
Rationale: This lot’s proximity to a senior housing complex necessitates the inclusion of traditional meters for accessibility. However, to maximize convenience and reduce queues, mobile pay should be available. The hybrid model ensures inclusivity while expanding payment adoption.
Staffing Recommendation: 10-hour daily coverage with overnight safety patrols, given its proximity to residential units and shared access.
Technology Infrastructure:
o 5 solar meters spaced evenly throughout the lot
o Full mobile signage deployment
o LPR systems for automated enforcement
o 3 CCTV cameras and enhanced lighting for safety and night visibility Expected Outcome: Provides balanced access for seniors and tech users, ensures around-the-clock monitoring, and is projected to generate $16,000–$24,000/month.
Enforcement and Public Safety Integration
Protect-US Security will lead all enforcement activities in close coordination with the Huntington Park Police Department (HPPD):
Field officers equipped with mobile citation devices
Escalation protocol for obstructions, violations, or safety incidents Enforcement data visible through a shared, real-time dashboard Fairness-first enforcement model to promote voluntary compliance Technology & System Integration
Across all locations, My Emerald Hands will implement a fully integrated, scalable platform:
System Component Purpose
Mobile Payments App-based payment via ParkMobile or PayByPhone Smart Meters ADA-compliant, solar-powered meters where needed License Plate Recognition Entry/exit logging, enforcement integration CCTV Surveillance HD video monitored by Protect-US and routed to HPPD Lighting Enhancements Boost nighttime safety and usability Occupancy Sensors (select) Real-time space availability (optional, based on final City budget) All components will feed into a centralized dashboard for reporting, auditing, and performance review.
Maintenance & Facility Care
California Parking Services will manage daily operational upkeep:
Daily walkthroughs for cleanliness, lighting, and signage inspection Graffiti and debris reported via mobile work order system Minor repairs completed within 4 hours; major within 48 hours Maintenance logs submitted monthly
Revenue Management & Financial Controls
Secure daily reconciliation managed by Protect-US with dual verification Financial dashboard showing real-time revenue streams from mobile, meter, and citation channels
Monthly variance reporting and annual pro forma reviews Community Engagement & Civic Visibility
Bilingual marketing campaign (English/Spanish): flyers, signage, and digital media “Park for Progress” messaging to connect fees with local infrastructure improvements On-site customer service ambassadors to support and educate users Cross-promotion during city events (e.g., Carnaval Primavera) Project Timeline and Milestones
To successfully transition the City of Huntington Park into its first full-scale municipal parking program, My Emerald Hands (Prime), in partnership with Protect-US Security and California Parking Services, proposes a structured, phased implementation plan. This schedule ensures clear communication, operational readiness, and seamless alignment with the City’s infrastructure and fiscal calendar.
Projected Timeline:
Contract Award: July 15, 2025
Full Program Activation: September 1, 2025
Phase 1: Contract Execution and Mobilization
Timeline: July 15 – August 1, 2025
This foundational phase establishes contract compliance, staffing models, and operational baselines through close collaboration with City stakeholders.
Activities Deliverables / Milestones
Contract execution and insurance
compliance
M1.1 – Executed contract and insurance certificates
submitted
City kickoff meeting and staff
alignment
M1.2 – Staffing plan, org chart, and contact sheet
delivered
Comprehensive site assessments M1.3 – Asset report including risk log, lighting inventory, and technology readiness
Submission of standard operating
procedures (SOPs)
M1.4 – Draft SOPs and proposed labor schedules
submitted for City review
Phase 2: Technology and Workforce Deployment
Timeline: August 2 – August 25, 2025
During this phase, we install hardware, complete staff training, and activate systems that support enforcement, payment, and surveillance.
Activities Deliverables / Milestones
Deployment of mobile payment
platforms and signage
M2.1 – All mobile payments tested and activated at
pilot locations
Installation of surveillance, LPR, and
meters
M2.2 – Technology installed and connected to central
operations dashboard
Staff onboarding and SOP
implementation
M2.3 – All staff trained and certified; checklists
completed
Activities Deliverables / Milestones
Financial system integration M2.4 – City staff granted access to real-time financial and citation reporting portals
Phase 3: Public Awareness and Soft Launch
Timeline: August 26 – August 31, 2025
This brief phase builds community awareness, soft-launches enforcement protocols, and prepares systems for full-scale use.
Activities Deliverables / Milestones
Launch of bilingual community
outreach campaign
M3.1 – Public education deployed via flyers, social
media, and business engagement
Begin soft enforcement and live
ambassador support
M3.2 – Initial customer tickets addressed via hotline and on-site staff
Operational feedback and real-time
adjustments
M3.3 – Field-level feedback integrated into updated
SOPs and deployment model
Phase 4: Full Operations and Stabilization
Timeline: September 1 – October 15, 2025
This final phase marks the official launch and includes structured performance reviews, reporting, and SOP refinement.
Activities Deliverables / Milestones
Commence full enforcement and
customer service operations
M4.1 – First full month of enforcement and
collections completed
Weekly operational performance
reviews
M4.2 – First weekly report delivered by September 8,
2025
Submit formal monthly operations
report
M4.3 – First full monthly report submitted by October
10, 2025
Final SOP submission and program
close-out meeting
M4.4 – SOPs finalized based on City feedback; closeout documentation completed Conclusion:
This implementation timeline is built to scale efficiently while incorporating smart mobility infrastructure, public safety protocols, and fiscal accountability. It ensures a fully operational system that is transparent, resilient, and responsive to the needs of Huntington Park’s residents and businesses.
Resumes of Key Personnel
The proposed team includes experienced professionals from My Emerald Hands, Protect-US Security, and California Parking Services, each contributing critical expertise in municipal parking operations, compliance oversight, public safety enforcement, and customer service management. Together, this team is positioned to implement a reliable, responsive, and community-aligned parking program for the City of Huntington Park.
Zsate Lewis
Title: Chief Operating Officer
Firm: My Emerald Hands
Email: [email protected]
Phone: (909) 936-4349
Responsibilities:
Manages contract documentation, QA audits, and compliance schedules Leads coordination between prime and subcontractor service areas Supports multilingual public communication and documentation Experience:
Executive Master’s in Organization Development, Pepperdine University Veteran leader in compliance management, project oversight, and administrative systems Leads reporting strategies for high-compliance public contracts Tyrell Williams
Title: Administrative Manager
Firm: My Emerald Hands
Responsibilities:
Maintains staff records, scheduling matrices, and operational logs Processes field data for reporting and audit readiness
Supports system documentation and client communications Experience:
U.S. Marine Corps veteran with logistics and operations background Experienced in recordkeeping, field communication, and subcontractor management Familiar with federal and municipal compliance protocols Steve Norman
Title: Regional Operations Manager
Firm: Protect-US Security
Email: [email protected]
Phone: (714) 658-2515
Responsibilities:
Oversees contract compliance, City coordination, and field supervision Coordinates with enforcement, technology, and maintenance teams Manages deployment readiness, reporting cycles, and stakeholder briefings Experience:
15+ years in public safety and municipal operations
Led deployments for parking and event operations in Pasadena, West Hollywood, and SMU
Specialized in dispatch systems, patrol integrity, and client-side reporting BSIS-certified; skilled in contract fulfillment and operations management Rasheed Barnes
Title: Accounts Director
Firm: Protect-US Security
Responsibilities:
Develops enforcement protocols and oversees field performance Coordinates with site supervisors and ensures SOP execution Manages issue escalation and resolution with client representatives Experience:
15 years in security and event-based municipal service operations Extensive experience with law enforcement coordination, post order development, and tactical oversight
Worked on major venue and city patrol contracts across Southern California Siki Mataafa
Title: Regional Operations Director
Firm: Protect-US Security
Responsibilities:
Supervises maintenance, inspections, and daily parking asset management Oversees field safety standards and surveillance coordination Directs service continuity and emergency response planning Experience:
Over 15 years in patrol management, public safety, and municipal operations Directed large-scale security coverage for parks, city lots, and transit-adjacent zones Skilled in hazard mitigation, site audits, and preventive patrol procedures Younes Bennani
Title: Vice President
Firm: California Parking Services
Email: [email protected]
Phone: (323) 855-0755
Responsibilities:
Oversees parking staff deployment and on-site operations Manages customer-facing personnel and payment infrastructure Coordinates equipment installation, valet logistics, and surface lot supervision Experience:
25+ years in parking management and valet operations across Southern California Currently manages operations for over 1,700-stall facility at Hollywood Park Casino, serving SOFI and Intuit venues
Leads parking programs for high-profile clients such as TAO Los Angeles, Thompson Hotel, and Hollywood Museum
Experienced in staffing, mobile payment integration, reservation platforms, and curbside optimization
Company Qualifications and References
My Emerald Hands, supported by subcontractors Protect-US Security and California Parking Services, brings together a high-performing team with a deep understanding of municipal operations, parking logistics, public safety, and culturally responsive customer service. Each firm offers complementary strengths that directly align with the City of Huntington Park’s priorities for transparency, enforcement, and community engagement.
With more than 15 years of cumulative experience delivering results in dense, high-traffic, and demographically diverse California cities, this team is equipped to manage the City’s parking program with professionalism, flexibility, and data-driven accountability.
Together, this team offers:
Proven municipal experience in high-density, culturally diverse urban areas Strong coordination with city departments and law enforcement agencies Deep knowledge of enforcement, patrol, maintenance, and surveillance systems Robust administrative, compliance, and public outreach capabilities Decades of operational expertise in parking structure management and hospitality service Past Performance References
Client
Name Point of Contact Project Info Firm Referenced
Moxy / AC
Hotel Los
Angeles
Manny Rojas
Dual Director of Loss Prevention
& Security
[email protected]
(213) 789-7612
Protect-US oversees full-spectrum patrol,
surveillance, and access management for a
727-room dual hotel campus. Scope
includes routine security, emergency
response, and monitoring parking areas
used by staff, guests, and delivery
vehicles, with emphasis on safety,
visibility, and real-time incident
resolution.
Protect-US
City of San
Juan
Capistrano
Thomas Toman
Public Works & Community
Services Director
[email protected]
(949) 234-4580
Protect-US implemented an integrated
parking and community safety program
for residential and school-adjacent zones.
In addition to deploying community safety
personnel for patrols, the team designed
and operated a parking management
system encompassing traffic calming,
enforcement of parking regulations, and
oversight of City-owned lots used for
residential overflow and special events.
Responsibilities included signage
Protect-US/
California
Parking
Services
Client
Name Point of Contact Project Info Firm Referenced
placement, parking compliance, real-time
coordination during high-traffic periods,
and maintaining visibility and safety for
students and residents.
5 Security
Steve Norman
Operations Director
(714) 658-2515
California Parking Services provided
professional parking attendants and lot
managers for private venues under 5
Security coordination. Responsibilities
included guest vehicle guidance,
occupancy monitoring, signage control,
and enforcement support. Focus was on
maximizing space use, maintaining traffic
flow, and providing a polished guest
experience.
California
Parking
Services
Review of City’s Standard Professional Services Agreement My Emerald Hands, as the prime contractor, has thoroughly reviewed the City of Huntington Park’s standard Professional Services Agreement and associated insurance requirements as provided in the RFP.
We confirm our understanding of the terms, conditions, and obligations outlined therein and affirm our team’s ability to fully comply with all stipulated provisions.
Key elements acknowledged and accepted include:
Insurance Requirements
My Emerald Hands, along with its subcontractors Protect-US Security and California Parking Services, maintains the required levels of insurance, including:
o Commercial General Liability
o Automobile Liability
o Workers’ Compensation and Employer’s Liability
o Professional Liability (as applicable)
We will furnish certificates of insurance and required endorsements evidencing full compliance prior to contract execution.
Indemnification Clause
We understand and accept the indemnity obligations requiring the contractor to hold harmless, defend, and indemnify the City, its officers, and employees against claims arising from the performance of the services.
Term and Termination Conditions
The team acknowledges the provisions allowing for termination for convenience or cause and is prepared to comply with transition support and data handover as necessary.
Service Standards and Performance Monitoring
The contract’s provisions regarding service quality, timeliness, and City oversight align well with our internal quality assurance protocols. We welcome the opportunity to participate in regular performance reviews and joint evaluations.
Compliance with Laws and Permits
All participating firms affirm compliance with all federal, state, and local laws, including licensing, nondiscrimination policies, and accessibility standards. Any necessary permits or registrations will be obtained promptly.
Should the City require negotiated language revisions or supplemental documentation, My Emerald Hands is prepared to work cooperatively with City legal and risk management representatives to ensure all administrative, insurance, and contractual items are satisfied promptly and in good faith.
Financial Proposal
My Emerald Hands, in partnership with Protect-US Security and California Parking Services, proposes a flexible and scalable financial structure to help the City of Huntington Park launch and sustain its first full municipal parking program. Each model is designed to ensure fiscal transparency, high service performance, and a path to long-term sustainability and reinvestment.
Important Note:
In all pricing models outlined below, the City is responsible for 100% of upfront setup costs, including but not limited to:
Procurement and installation of equipment (solar-powered parking meters, LPR systems, signage, CCTV, mobile platforms)
Software integration and activation fees
Initial program design and system configuration
Labor and administrative costs associated with deployment and mobilization This ensures the City retains full ownership of all assets and can scale the program according to its future needs.
Option 1: Revenue Sharing Model
This model links contractor compensation to performance while allowing the City to retain asset control and transparency.
City Pays For:
o All startup and infrastructure costs (meters, tech, signage, etc.) o Monthly reimbursement to contractor based on agreed revenue share Revenue Distribution:
o The City retains a fixed percentage (e.g., 60–70%) of gross revenue o Contractor is compensated from the remaining percentage to cover staffing, administration, and operations
Optional Civic Reinvestment:
o The contractor can allocate a portion of their share toward community events, beautification, or merchant credit programs if requested by the City Benefits:
Contractor incentives tied to system performance
City retains visibility and control
Supports high-touch customer service and community alignment Option 2: Fixed Monthly Fee with Incentives
This model allows the City to budget consistently while tying performance bonuses to key metrics such as revenue, occupancy, and customer satisfaction.
City Pays:
o A flat monthly fee covering daily operations, labor, maintenance, and reporting o One-time capital setup expenses for all infrastructure o Optional performance bonuses (based on KPIs agreed upon with the City) Benefits:
Predictable expenses
Budget-friendly for multi-year planning
Service levels remain consistent and auditable
Option 3: Minimum Guarantee + Hybrid Model
This blended model provides the City a minimum annual return while allowing shared participation in revenue growth.
City Pays:
o One-time startup and equipment costs
o Monthly fee or percentage-based share to contractor after meeting minimum revenue guarantee
Revenue Structure:
o Contractor ensures the City receives a guaranteed baseline annually o Additional revenue above the baseline is split at a negotiated rate Benefits:
City receives a guaranteed minimum income
Shared revenue upside with limited risk
Encourages contractor innovation and proactive performance Setup Costs Summary (Paid by City) Estimates
Component Units Estimated Cost
Solar Parking Meters (13 units) $6,000 each $78,000
LPR Systems (4 units) $11,000 each $44,000
Signage, Mobile Pay Setup – $12,000
CCTV, Lighting, and Power – $50,000
Component Units Estimated Cost
Integration, Software, Admin Setup – $25,000
Total Setup Investment ~$209,000
Solar-powered meters are standard for public municipal parking and offer durability, energy efficiency, and easy remote management.
Monthly Labor & Staffing Cost (Fully Burdened Rates)
Location Attendant
Hrs/Day
Security
Hrs/Day
Monthly
Attendant
Hrs
Monthly
Security
Hrs
Monthly
Attendant
Cost
Monthly
Security
Cost
Total
Monthly
Labor
7110 Rita
Ave 10 8 300 240 $9,000 $7,440 $16,440
6510
Rugby
Ave
6 4 180 120 $5,400 $3,720 $9,120
6330
Rugby
Ave
10 8 300 240 $9,000 $7,440 $16,440
All
Admin
Fees
3500
Total – – 780 600 $23,400 $18,600 $42,000
All rates are fully loaded:
Parking Attendant: $30/hr
Security Officer: $31/hr
Parking Pro Forma
The table below provides a detailed pro forma analysis of expected revenues, labor costs, setup costs, and net income by location for the Huntington Park Municipal Parking Program. Estimates are based on standard market rates, industry benchmarks, and assumed usage patterns.
This includes:
Monthly and annual revenue based on $2.25/hr usage over 10 hours/day Fully burdened labor costs at $30/hr for attendants and $31/hr for security One-time setup costs allocated by stall count
Estimated annual net revenue after labor expenses (this is assuming full capacity) Location Stalls Monthly
Gross
Revenue
Annual
Gross
Revenue
Setup Cost
(OneTime)
Monthly
Labor
Cost
Annual
Labor
Cost
Annual Net
Revenue
(Gross -
Labor)
7110 Rita
Ave
274 184,950.0 2,219,400.0 113,623.02 16,440 197,280 2,022,120.0 6510
Rugby
Ave
100 67,500.0 810,000.0 41,468.25 9,120 109,440 700,560.0 6330
Rugby
Ave
130 87,750.0 1,053,000.0 53,908.73 16,440 197,280 855,720.0 All
Admin
42,000
Conclusion
This financial structure offers Huntington Park flexible options to launch a city-owned, professionally managed parking system. All models ensure the City retains asset ownership and visibility while leveraging our team’s expertise in execution, optimization, and public engagement.
1 Metropolis X City of Huntington Park
June 17th, 2025
City of Huntington Park
California
2025 Metropolis Technologies, Inc. Confidential and proprietary 2 Proposal to Provide Parking Management Services for the City of Huntington Park
California
Submitted to:
Louis Morales
Director – Community
Development Department
2 Confidential and Proprietary 2025 2
Justin Gluck
Director of Business Development
Metropolis
Phone: (914) 320-0776
Email: [email protected]
Ernesto Rennella
RVP, Operations
Metropolis
Phone: (213) 219 0104
Email: [email protected]
Robert Correa
Market Lead, Operation
Metropolis
Phone: (347) 414 4288
Email: [email protected]
3 3
01 02
03 04
05 06
07 08
Executive Summary
Company Profile & Qualifications
Operational Strategy
Customer Journey
Automated Enforcement
Financial Proposal
Innovations / Valet Product Demo
Marketing Initiatives
Agenda
Confidential and Proprietary 2025
4 01. Executive
Summary
Confidential and Proprietary 2024 [Partner name] 4
5 Dear Louis,
We are thrilled to submit our proposal to be the City of Huntington Parks next Parking Management Services vendor. After careful review of the RFP and learning more during our previous emails, phone call and in person meetings, Metropolis recommends adopting a truly digital parking experience by implementing our patented computer vision and scan-to-pay technology. We also recommend installing gates at each of the three garages help with payment compliance. As the only vertically integrated technology and parking provider (single source) responding to this RFP, we are uniquely positioned to drive operational efficiencies, increase revenue, and enhance the parking experience for monthly parkers, visitors and your citizens. Our intent is to deliver our innovative technology solutions coupled with our best-in-class management to drive substantial value to the parking operations. Our operating plan drives significant cost savings and revenue collection with our advanced computer vision technology. Our approach includes:
• Enable quick and seamless ingress and egress powered by our computer-vision platform. • Automate enforcement by capturing violators with our computer vision technology thus improving the efficiency of enforcement operations. • Consolidate monthly and employee parkers to the self-serve Metropolis platform, eliminating the need for key cards and permits. License Plates become the credentials.
• Consolidate on to one reporting platform. Metropolis enables real-time visibility into garage occupancy and trends, all included in our offering.
Metropolis has re-engineered the parking business model to eliminate traditional LPR equipment and vertically integrate operations and hardware, empowering cities and landlords to deliver a remarkable customer experience. Powered by our proprietary computer vision-based operating system, we envision the future of parking and paying for parking in the City of Huntington Park to be as simple as driving in and driving out. With that mission, we humbly submitour proposal to not only be considered as a vendor, but also as a long term and trusted partner for the City of Huntington Park to modernize and future proof parking forits residents and visitors.
Thank you for your consideration,
The Metropolis Team
Confidential and Proprietary 2025 Metropolis.io 5
Executive Summary
6 Strong Local
Presence
Our team of 2,000 people in the
Southern California market are the
heart of our business, and they provide
your tenants with a remarkable
experience.
Next-Generation
Technology
Metropolis’ vertically integrated
Computer Vision system provides an
unmatched tenant experience and
visibility into garage performance.
Venue Expertise
With our expansive municipality
services network of locations across
the country, we’re routinely optimizing
our operations with best-in-class
practices.
Extraordinary
Financial Value
We will deploy our technology at ZERO
cost to ownership, representing over
$300K+ in upfront capex savings and
lower operating expenses.
Key
Takeaways
6 7
02. Company
Profile &
Qualifications
Confidential and Proprietary 2024 [Partner name] 7
Confidential and Proprietary 2024 8 8
Company Name: Metropolis Technologies, Inc
Offices: Los Angeles (HQ, 501 Santa Monica Boulevard), Austin, Nashville, New York City, Dallas-Fort Worth, Seattle, Detroit, Chicago Number of Employees: 23,000
About: Established in 2017 and supported by the smartest money in real estate and venture including DivcoWest, Starwood Capital Group, RXR Realty, Eldridge, Dragoneer Investment Group, and Silver Lake Waterman, Metropolis is the leading integrated parking management and technology company in the United States. We’re proving that there is a better model than the traditionally transactional relationship between parking operators and real estate owners: at Metropolis, we provide a stack of solutions for our real estate partners that drive net operating income and exceptional tenant experiences.We support all types of physical parking assets (garages, surface lots, campuses) and use cases (self park, event, valet, validation, guest and subscription parking). Metropolis has successfully completed a large acquisition of Premier Parking and SP+. As the fastest-growing full stack operator in the United States, Metropolis operates over 4500+ locations in 47 states for our real estate partners nationwide.
Metropolis Company Overview
Company Profile
9 National Presence: Metropolis operates in major markets across North America including 47 states, the District of Columbia, Puerto Rico, and four Canadian provinces. The company also operates in Europe under the AeroParker and KMP brands.
Industries • Airlines & Airports • Events & Venues • Healthcare • Hospitality • Municipal • Office • Residential • Universities • Casinos • Cruise Ports • Ski Resorts Metropolis Company Overview (cont.)
9 Confidential and Proprietary 2025
Solutions • Event Logistics • Facility Maintenance • Parking Management • Security Services • Transportation Management • Consulting • Luggage Logistics & Management • Marketing Services • Guest Services • Technology Integration Elm Street Garage
Company Profile
10 Our Footprint in LA
Confidential and Proprietary 2024
Company Profile
11 Metropolis Municipal Services Division
Confidential and Proprietary 2025 11
A partnership with Metropolis means linking the City’s parking operation to our 50+ municipal parking operations across 34 states. No other provider has a municipal parking specific team working across regions to:
• Stay at the forefront of implementing new technology
• Ensure best practices and policies are in place location to location • Share knowledge while developing future municipal parking leaders • Provide experience and guidance on new initiatives and projects • Maintain accountability through teamwork
Simply put, no other parking management company can provide a resource with more project management experience, operational capability, accountability, and progressive thinking in off and on-street parking management than the Metropolis Municipal Services Division. In their tenure as parking professionals, members of the Metropolis Municipal Services Division have worked with the municipalities to develop, operate, and guide their parking programs.
Elm Street Garage
Company Profile
12 Metropolis Municipal Services Division (cont.)
Confidential and Proprietary 2025 12
• City of Daytona Beach, FL
• City of Orlando, FL
• City of Apopka, FL
• City of Jacksonville Beach, FL
• City of Saint Petersburg, FL
• City of Tampa, FL
• Broward County, FL
• Miami Parking Authority – Miami, FL
• Port Everglades – Fort Lauderdale, FL
• City of Atlanta, GA
• City of Decatur, GA
• Chicago Park District – Chicago, IL
• Chicago Transit Authority – Chicago, IL
• City of Gretna, LA
• City of New Orleans, LA
• City of Annapolis, MD
• Howard County, MD
• Parking Authority of Baltimore City, MD
• City of Attleboro, MA
• City of Chelsea, MA
• City of Rochester, MN
• City of Jackson, MS
• City of Great Falls, MT
• NJ Transit Authority, NJ
• City of Charlotte, NC
• City of Beaverton, OR
• City of Anaheim, CA
• City of Fullerton, CA
• City of Glendale, CA
• City of Los Angeles, CA (LADOT)
• City of Oakland, CA
• City of San Jose, CA
• City of San Mateo, CA
• City of Santa Monica, CA
• City of Vallejo, CA
• LA Metro – Los Angeles, CA
• VTA – Santa Clara, CA
• City & County of Denver, CO
• City of Portland, OR
• City of Harrisburg, PA
• City of Beaufort, SC
• City of Nashville, TN
• City of Dallas, TX
• City of Fort Worth, TX
• City of Richmond, VA
• City of Roanoke, VA
• City of Charlottesville, VA
• City of Seattle, WA
• Strathcona County, Alberta, Canada
• Toronto Waterfront Revitalization
Corporation, Toronto, Canada
A List Of Some Of Our Current Clients:
Metropolis has met all contractual obligations and compliance with all governing standards.
Elm Street Garage
13 City of Santa Monica, CA
Confidential and Proprietary 2025 Elm Street Garage 13
CITY OF SANTA MONICA
Address: 1440 4th Street, Santa Monica, CA 90401
Contact: Zach Pollard, Parking Manager
Phone: (310) 458-8726
Email: [email protected]
Scope of Service: Provides parking management services for all the City of Santa Monica’s public parking lots and parking garages (44 locations), as well as Micro Mobility management and Valet operations. In addition to Large Events management, Metropolis manages the permitting and collections for off street contract parkers throughout the Downtown, Midtown and Public Beach areas. Metropolis operations include a local command center that controls over 40 lanes throughout 12 fully automated gated garages.
14 City of Anaheim, CA
Confidential and Proprietary 2025 Elm Street Garage 14
CITY OF ANAHEIM
Address: 200 S Anaheim Blvd., 7th Floor , Anaheim, CA 92805 Contact: Austin Dabasinskas - Project Manager
Phone: (714) 765-4306
Email: [email protected]
Scope of Service: Operate off-street parking of parking structures & surface lots. Responsible for oversight of R&M, PARCS, revenue collection & customer service. 15 City of Glendale, CA
Confidential and Proprietary 2025 Elm Street Garage 15
CITY OF GLENDALE
Address: 633 E. Broadway, Room 205, Glendale, CA 91206
Contact: Tad Dombroski, Parking Manager
Phone: 1 (818) 937-8325
Email: [email protected]
Scope of Service: Operate off-street parking of 30+ parking structures & surface lots.
Responsible for oversight of R&M, PARCS, revenue collection & customer service. 16 LA Metro, California
Confidential and Proprietary 2025 16 Elm Street Garage
LA Metro
Address: 1 Gateway Plaza, Los Angeles, California 90012 Contact: Frank Ching - Deputy Executive Officer, Operational Programs Countywide Planning & Development
Phone: (310) 345 8806
Email: [email protected]
Scope of Service: This Program is a technology driven operation that requires a robust software management platform that uses a ticketless and gateless parking access revenue system that integrates with Metro’s Ridership Verification System (“RVS”). This contract includes parking facilities that service up to 74 transit stations across Los Angeles County, totaling over 25,000 parking spaces spreading over roughly 40 square miles. Metro’s parking operation is open 24 hours per day, 7 days per week, as a pay on entry model where the patron pays for parking upon entry to the facility, prior to boarding transit.
17 REFERENCE 4
City of Jacksonville Beach
Confidential and Proprietary 2025 Elm Street Garage 17
CITY OF JACKSONVILLE BEACH
Address: 1460A Shetter Ave. Jacksonville, FL 32250
Contact: Dan Fox, Parking Enforcement Officer
Phone: (904) 247-4004
Email: [email protected]
Scope of Service: operate off-street parking consisting of implementation of technology to replace the manual revenue collection process, collections of all parking revenues, customer service and enforcement in the six designated parking areas.
18 03. Operational
Strategy
Confidential and Proprietary 2024 [Partner name] 18
19 19
Overall Project Approach
OPERATIONS STRATEGY
Confidential and Proprietary 2024
Metropolis is uniquely positioned to provide a seamless transition for the City of Huntington Park, as we have a robust local team of operations employees in Southern California, and several similarly managed locations throughout the market. Metropolis will have two primary objectives in the management of the facility:
The first objective is to consistently execute an unparalleled and uncompromising Metropolis experience; an unforgettable sense and feeling of professionalism, integrity, convenience, cleanliness, and security. Our employees and management team will be empowered to ensure total customer satisfaction and the overwhelming desire to return to your facility every time they come. One of our core values that is rooted in our interactions and operations is to "Put Humans First", ensuring that we are constantly anticipating the needs of our guests and meeting them where they are.
The second objective is to levarage the technology to enhance the both the overall customer experrience and efficiency of the operation which will lead to the end goal of delivering additional NOI to our partner.
20 20
Operational Scope of Work
OPERATIONS STRATEGY
Confidential and Proprietary 2024
During our surveys we could not help to notice that this location used to be staffed, being the case, this is where the City of Huntington Park would see the most savings. Metropolis proposes using a combination of new gate infrastructure, our BigMac technology (Gate Kits), intercoms and Metropolis staff oversight to help with payment compliance and enforcement in the garage. Metropolis 24/7 remote command center would complement the Metropolis computer vision technology. The upfront Capex for Intercoms is $5k each and roughly $15k for entry and entry gates. (we recommends one intercom for this garage). Metropolis is willing to help with this Capex cost.
Metropolis would be responsible for providing a turnkey parking management solution. Metropolis possesses unmatched Parking M anagement experience covering all segments of the on-street and off-street parking environments. Our team is also willing to provide administration and parking enforcement services, special staffing services, and valet parking services. Our recommended solutions and technical contributions are based on trends, conditions and the requirements listed within the RFP. No other provider has a municipal parking specific team working across regions to:
• Stay at the forefront of implementing new technology
• Ensure best practices and policies are in place location to location • Share knowledge while developing future municipal parking leaders • Provide experience and guidance on new initiatives and projects • Maintain accountability through teamwork
21 21
Operational Scope of Work (cont.)
Confidential and Proprietary 2024
Metropolis will respond to all calls for maintenance or assistance at the City of Huntington Park garage in addition to handling all technology service needs inhouse.
Metropolis will provide Garage Maintenance services for City of Huntington Park within the scope of service. The Porter is responsible for preventative maintenance and upkeep of the property and common areas. Porters are also responsible for customer satisfaction by answering parking and general questions as needed.
Metropolis will subcontract for deep clean sweeping, pressure washing, striping, painting, and paving of any parking assets.
Below is a summary of the items that the maintenance Porter routinely completes or reports to onsite maintenance:
· Empty trash receptacles and replace liners
· Look out for homeless and report to security/police
· Pickup of litter throughout the garage
· Sweeping/mopping of assigned areas including stairwells · Wiping down of handrails and guardrails in areas utilized · Clean elevator lobby floors, walls and doors (where applicable) · Report light bulbs replacement needs
· Wipe down equipment & signage
· Spot cleanup of oil and other spills
· Contract out power washing and power sweeping of garage floors
OPERATIONS STRATEGY
22 22
Operational Improvements / Differences
OPERATIONS STRATEGY
Confidential and Proprietary 2024
Compared to traditional legacy parking systems and operators, Metropolis provides:
▪ An opportunity to install brand new PARCS (Parking Access Revenue Control System) at $0 in cap-ex ▪ Simplified one-time online onboarding for tenants and visitors. ▪ Eliminating Cash / Leakage.
▪ Frictionless / Cashless Payments.
▪ Implement modernized monthly parking program where Tenants have full "On-Demand" control over every aspect of their respective monthly parking account.
▪ Improved visibility/control/tracking/reporting of monthly parkers allowing us to collect every dollar due with no more credential sharing. Controls in place limiting access to single vehicle per parker. We see every vehicle. This is why contract parking revenue always increases with Metropolis! ▪ Simplified visitor validation process as simple as scanning a QR code at the tenant office. 23 Our Local Operations Team
Baptiste Dradin
Senior Manager,
Operations
• 10 years in the mobility and
parking space (5 years with
Metropolis Parking)
• Master Degree in Business
Management
• Has launched 50+ parking
operations across 3 markets on
the West Coast
• Experience managing
high volume valet locations
Adrian Maldanado
Senior Manager,
Operations
• Over 10 years of industry
experience
• Began his career in 2014 with
SP+’s as Supervisor.
• Promoted to Facility Manager
2015.
• Oversaw 24 properties in
Koreatown and 22 properties
of the San Fernando Valley
portfolio
• In 2023 was promoted to
municipal division managing the
LADOT portfolio
Robert Correa
Market Leader, Operations
• Spearheaded the transition and
opening of Special Events at
Yankee Stadium in New York.
• Over 35 years of operations and
transportation experience in a wide
range of verticals including,
hospitals, municipalities,
commercial and hospitality.
• Certified Parking Professional (CPP)
by the National Parking Association
• B.S. in Accounting from St. Francis
College, Brooklyn, New York
Ernesto Renella
Vice President, Operations
• Over 26 years of industry experience
• Serves as Vice President of
Metropolis’ Municipal and Hospitality
Division
• Manages large-scale, multimilliondollar projects and deliver measurable operational and financial results.
• Plays a direct role in client
engagement, oversight, and
execution. He is known for his
personalized service, structured
processes, and commitment to
excellence.
Timothy Downey
SVP, Operation
• 22+ years in parking
• oversees operations in
California, Hawaii, Idaho,
Oregon and Washington
• Specializes in client
consulting, operational
protocol, and infrastructure
deployments
Confidential and Proprietary 2024
OPERATIONS STRATEGY
24 24
Hiring Process
Our hiring and pre-screening process helps attract and retain qualified employees who will demonstrate our Core Values of Integrity, Ingenuity and Diversity for the long-term. In addition to reducing turnover costs, our goal is to build a positive and productive environment where all employees enjoy coming to work and are inspired to be the best in the industry and are inspired to create the moments that matter with our customers, our clients and one another.
Automated Recruiting Solutions
We use the iCIMS applicant tracking and onboarding system for all of our recruitment and hiring. Candidates are directly to apply online for all employment opportunities, which in turn provides our Management Team access to a broad pool of qualified candidates from a centralized database for consideration of any opportunities existing at their locations. Applicants have the ability to apply 24/7, using a computer or mobile device. Our decision to mandate the electronic storage of all candidate data in a single web-based system has streamlined the recruiting and hiring process.
The Hiring Process
Screening, Background, & Drug Checks
We use a comprehensive post-offer pre-employment background check and drug testing program to ensure that only the most qualified candidates are chosen for employment. Pre-employment screening is an effective risk management tool that promotes a safe and profitable workplace by helping to limit the uncertainty inherent in the hiring process. Our pre-screening techniques significantly reduce potential violence, theft, financial loss, sexual harassment and other workplace problems.
We meet or exceed all federal, state, local, and regulatory requirements for the hiring and employment of each position. Every employee is vetted through a background check specifically geared to their job duties and responsibilities. Depending on the position, our standard background check process includes a Social Security Number validation, federal and county criminal searches, sex offender registry, motor vehicle record and employment and education verification. Candidates also must pass a pre-employment drug test.
OPERATIONS STRATEGY
25 25
The LearningHub
Our reputation for excellence in on-site management is built on a comprehensive, award-winning training strategy. The process identifies and develops the skills and behaviors required to enable all of our employees to perform up to our stringent expectations.
The National Parking Association’s Certified Parking Professional (CPP) program establishes an industry-wide standard of parking operational knowledge that is accepted by all parking management companies. We lead the industry with the most CPP managers of any parking company in the United States. In addition, we lead the industry with the most CAPP (Certified Administrator of Public Parking by the International Parking Institute) managers of any parking company in the United States.
Most importantly, we recognize that every location has unique, individual requirements for defining and carrying out operational excellence. To that end, we consult with our clients to ensure that all operational expectations and location-specific needs are identified and addressed in the development of our training solutions.
Our Training Programs
OPERATIONS STRATEGY
Metropolis Staff Identification
All Metropolis staff will be in uniform and will wear a name badge, displaying Employee Name, Employee Number and Job Title. An example of uniforms and staff badges are provided below. 26 OPERATIONS STRATEGY
• Our Technical Operations team will conduct a full onboarding with lunch & learn events and site visits leading up to go-live of Metropolis technology that will offer ease of mind to municipality employees by fully training and answering any questions they may have.
• Designated teams placed at location offering assistance and information during the initial transition to ensure a smooth transition.
• We have a US-based Metropolis 24/7/365 Call Center that will answer any questions and assist customers whenever needed. They can also remotely vend gates as needed. You can have peace of mind that our agents are specialists in our technology and systems, motivated to retain your revenues, and not a thirdparty working for numerous operators with significant delays. • We can deliver CSAT Surveys to monthly and transient parkers in the Metropolis web app. This allows us to continuously gather information regarding customer satisfaction and proactively improve and engage with customers in real-time.
• Both our onsite Project Manager and Porter/Onsite Attendant are fully committed to a remarkable customer experience. Both are fully equipped and responsible to support onsite user experience and flow within the garage.
Customer Service Initiatives
Customer satisfaction is maximized through excellence in the performance of our on-site employees, and we are confident that one of the primary reasons for our reputation as the industry leader in first-class customer service is our intensive Customer Service training programs. We typically customize our training to meet site-specific requirements.
27 OPERATIONS STRATEGY
28 Customer Satisfaction Surveys
28 Customer Surveys
Customer surveys are routinely and randomly conducted so that our parkers can provide direct feedback and observations regarding the quality of our employees. The results can be tallied by a third party to ensure the results are valid and independent. Measurements of customer service are often taken semi-annually during the contract term. Customers are asked a series of questions through a customer survey about their level of satisfaction. The survey is designed to elicit responses ranging from Excellent to Poor regarding the manner in which we have been performing specified categories of services. We propose to jointly develop with the building management the categories of services, which are to be scored. Categories could include:
• Technology experience
• Are attendants helpful with your questions or problems? • Are parking attendants well dressed and well groomed? • Do you feel your car is secure?
• Are managers and supervisors courteous and helpful?
• Overall, how do you rate the operation of this facility? • Is the facility clean and well lit?
Customer surveys provide information that can be used to make informed decisions about our facilities and technology. The feedback that we obtain from customers can be on a variety of topics. Generally, we use surveys to find out how well we are managing our properties. We can also use surveys to obtain information on why customers are choosing to park at our facilities or to find out if they are using our amenities. Sometimes clients want customer surveys conducted in which the results are linked to a performance incentive. 28 OPERATIONS STRATEGY
29 Customer satisfaction surveys support proactive management 29 29
OPERATIONS STRATEGY
Confidential and Proprietary 2024 30
Customer Service Support
The goal is to never have an issue, but we know they happen. Metropolis has developed a robust customer service training manual that each new operations employee is trained on during their onboarding processes.Below are examples from our handbook:
Metropolis hasa 24/7 Supportteam that provides world class service. Here’s our training process: ● Acknowledge the receipt even if the email doesn’t require a reply.
● Be friendly and courteous and provide helpful and informative responses. If unsure, please say you will check in with your supervisor and get back to them. ● Emails should be responded to within the same business day if possible but no later than 24 hours from the time of the email
● Customer Service Resolution should occur within 24 hours Resolution:
Each email and call should be tracked by the ticket status to ensure each interaction has been resolved successfully. The Coordinator should change the status as appropriate: ● Open - When a ticket requires any action from an agent ● Pending - When agent requires additional information from the customer ● Resolved - Once the agent has provided a solution and have answered all questions ● Closed - once the customer accepts the solution you've provided Internal and External Escalations:
In the event the Account Coordinator/ Customer Service Representative feels they are unable to resolvea property manager’s issue or concern, they should notify the property manager that they will check in with their supervisor; technical issues causing delay and/or harm should always be escalated to management for review.
OPERATIONS STRATEGY
Financial Reporting
With Metropolis technologies, we provide owners and property managers with access to a client dashboard to view garage data. Through the portal, you can pull reports on occupancy, vehicle counts and revenue. Additionally, we can customize reporting to be provided on a monthly basis to the County. Some examples are attached.
Sample Monthly Reporting
31 31
OPERATIONS STRATEGY
32 04. Customer Journey
Confidential and Proprietary 2024 [Partner name] 32
Parking with Metropolis: sign up once, and that’s it!
The gate automatically opens and the
cameras capture the vehicle and
license plate starting your visit.
Scan the QR code linking your payment
to your vehicle.
Upon exit the gate will open and
Metropolis will charge their account for
the total amount due. A receipt is
automatically sent via text.
Drive in First time? Scan to sign up Drive out
Confidential & Proprietary 2024 Denver Pavilions 33
CUSTOMER JOURNEY
Why Computer Vision?
Vision is significantly more efficient than LPR. It identifies vehicles accurately even when license plates are obscured, and Metropolis’
99.9% platform uptime outperforms LPR or PARCS systems. All of our hardware is installed and maintained by our dedicated tech-ops team.
Vision enables:
• a checkout-free payment experience for our consumers
• lower cost and higher efficiency for real estate partners • enhanced daily parking operations
• a seamless ingress/egress for tenants and visitors
• simple & single online member signup
• linking a license plate to credit card & phone number info • unparalleled set of data insights into daily utilization patterns and financial performance
• a proprietary, low-cost, and upgradable hardware stack • improvements in imaging technology with limited lift
CUSTOMER JOURNEY
Metropolis’ proprietary computer vision cameras and access control will be implemented at no cost to City of Huntington Park © 2025 Metropolis Technologies, Inc. Confidential and proprietary.
Entry camera is placed above the entry drive lane to record vehicles as they drive into the facility
Exit camera is placed above the exit drive lane to record vehicles as they exit from the facility
CUSTOMER JOURNEY
36 36
Our signage is
designed to facilitate a
remarkable journey.
Our signage system is a modular kit of parts
that allows for all Metropolis locations to feel
consistent yet customized.
Confidential and Proprietary 2024
CUSTOMER JOURNEY
Our signage is the bridge between the online and offline and not only informs people how to pay, but also signals to consumers that they’ve entered a new type of parking experience.
Signage with a Purpose
3. Parking Confirmation
1 2
3 4 5 7 9 10
1. Front – Directional Coroplast 24” x 36”
2. Back – Contactless parking Coroplast 24” x 36”
Street Signage Windmaster
3. Pricing Dibond 24” x 36”
4. Ticket machine cover Dibond, size varies
by site
Pricing & Entry
5. Pay by Phone Dibond 24” x 24”
6. How this Works Dibond 12” x 24”
7. Enforcement Dibond 12” x 24”
8. Wayfinding Coroplast 24” x 36”
Payment & Wayfinding
9. Tow Warning Coroplast 24” x 36"
10. Terms & conditions (market-specific) Dibond
24” x 36”
11. Reminder Coroplast 18” x 24”
Enforcement & Reminders
6 8 11
CUSTOMER JOURNEY
Transient parkers complete sign up once then payment is automatic every subsequent visit
Metropolis is fully
supported by mobile
web and does not require
an app download to
park/create an account
License plate entry is autofilled after the first few
characters based on license
plate capture at entry
Step 1: input phone number Step 2: authenticate Step 3: add plate Step 4: add payment
CUSTOMER JOURNEY
Confidential and Proprietary 2023 Metropolis.io 1
Step 1
Email addresses are entered into the Admin App by
property management or Metropolis onboarding specialists Step 2
Monthly parkers receive an email with a link to the
Metropolis Member (web) App
Step 3
Monthly parkers onboard themselves, with their
enterprise subscription auto-applied
Our team works with ownership, tenant representatives, and the incumbent operator to register each monthly parker. After signing up once, a monthly parker's license plate becomes their credential for access to each facility. Once onboarded, each tenant has the ability to add, remove, or edit license plates on their account.
Seamless Monthly Parker Onboarding
Confidential and Proprietary 2024 39
CUSTOMER JOURNEY
40 Paper Validations (“Visitor Passes”) are Over
Confidential and Proprietary 2024 40
Customers can apply validations directly
Customers may validate parking at participating businesses by simply scanning the QR code that Metropolis provides to each business; customers must be given access to the QR code by the business in order to apply the validation
or the business can add the validation for them
The business can also add a validation on the back end via a web portal that Metropolis provides access to
Validate your visit Validation success Web Portal for Participating Businesses
CUSTOMER JO URNEY
41 05. Automated
Enforcement
Confidential and Proprietary 2024 [Partner name] 41
42 Automated Enforcement
Visitors leaving the facility without registering an account or paying for parking are sent violations in the mail.
Visit Captured
Unregistered and unpaid users of CV-enabled locations will be sent fines via automated skip tracing and enforcement.
Violation Sent
Our skip tracing program
looks up registered owner
information based on the
plate captured.
Plate Traced
A violation is issued and
sent to the registered
address of the plate.
Confidential and Proprietary 2023 Metropolis.io 42
AUTOMAT ED ENFORCEMENT
43 Simplifying Enforcement With Metropolis
Uncover Bandits
Bandit accounts are determined based on a total
count of unpaid visits at a specific site or across
all Metropolis locations.
After 3 unpaid visits, a bandit account will be
identified and either ticketed or towed where
applicable. For first time unpaid visitors, a visitor
will be left a flyer informing them how to pay.
Select a Site
Enforcement officers
select the location within
an internal operations
application.
Review Flags
License plates are
displayed with red and
green dots indicating a
parker’s account status.
Enforce / Convert
If intercepted in person and
instead of defaulting to ticketing,
customers are incentivized to sign
up and finish their account
creation, including updating
their payment info.
AUTOMAT ED ENFORCEMENT
44 06. Financial
Proposal
Confidential and Proprietary 2024 [Partner name] 44
Confidential & Proprietary 2025 Confidential and Proprietary 2025 ‹#› 45 Monthly per space fee that covers provisioning of the entire Metropolis platform, including access control, specialist applications, data portal and dashboard access, and frequent software updates.
Transaction-based fees that are paid by the end consumer to help offset operating costs to real estate partners. These fees cover Metropolis communications (SMS, email), cloud computing, and other utilization-based costs. Subject to the then-current terms and conditions.
Metropolis Platform Fees
from Partners
Service Fees from
Consumers
1 2
Metropolis rejects the cost-plus model and instead leverages a SaaS model and payment-related fees to drive assetlevel performance, increase transparency, and reduce opex for real estate partners. We earn revenue in two ways:
Simple and transparent pricing, with incentive to drive more revenue Confidential & Proprietary 2025 Confidential and Proprietary 2025 ‹#› 46 Metropolis year 1 pro forma
Metropolis Pro Forma Dec 25 Jan 26 Feb 26 Mar 26 Apr 26 May 26 Jun 26 Jul 26 Aug 26 Sep 26 Oct 26 Nov 26 Year 1 Parking Revenue
Transient Revenue $82,458 $83,274 $75,110 $83,274 $80,008 $84,090 $80,008 $82,458 $84,090 $80,008 $83,274 $80,825 $978,879 Monthly Revenue $19,000 $19,000 $19,000 $19,000 $19,000 $19,000 $19,000 $19,000 $19,000 $19,000 $19,000 $19,000 $228,000 Gross Revenue $101,458 $102,274 $94,110 $102,274 $99,008 $103,090 $99,008 $101,458 $103,090 $99,008 $102,274 $99,825 $1,206,879 Less: Parking Tax $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Net Revenue $101,458 $102,274 $94,110 $102,274 $99,008 $103,090 $99,008 $101,458 $103,090 $99,008 $102,274 $99,825 $1,206,879 Operating Expenditures
Fully Loaded Payroll $32,091 $32,091 $32,091 $32,091 $32,091 $32,091 $32,091 $32,091 $32,091 $32,091 $32,091 $32,091 $385,090 Business Fees & Licenses $1,500 - - - - - - - - - - - $1,500 General Liability Insurance $1,106 $1,106 $1,106 $1,106 $1,106 $1,106 $1,106 $1,106 $1,106 $1,106 $1,106 $1,106 $13,275 Repairs & Maintenance $2,200 $2,200 $2,200 $2,200 $2,200 $7,200 $2,200 $2,200 $2,200 $2,200 $2,200 $7,200 $36,400 Supplies $1,400 $1,400 $1,400 $1,400 $1,400 $1,400 $1,400 $1,400 $1,400 $1,400 $1,400 $1,400 $16,800 Payment Processing Fees $2,989 $3,015 $2,750 $3,015 $2,909 $3,042 $2,909 $2,989 $3,042 $2,909 $3,015 $2,936 $35,519 24/7 Support $563 $563 $563 $563 $563 $563 $563 $563 $563 $563 $563 $563 $6,754 Connectivity $250 $250 $250 $250 $250 $250 $250 $250 $250 $250 $250 $250 $3,000 Metropolis Platform Fee $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $48,000 Total Expenditures $46,099 $44,625 $44,360 $44,625 $44,519 $49,652 $44,519 $44,599 $44,652 $44,519 $44,625 $49,546 $546,338 Gross Profit $55,359 $57,649 $49,750 $57,649 $54,489 $53,439 $54,489 $56,859 $58,439 $54,489 $57,649 $50,279 $660,541 Performance Incentive $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Net Operating Income $55,359 $57,649 $49,750 $57,649 $54,489 $53,439 $54,489 $56,859 $58,439 $54,489 $57,649 $50,279 $660,541 Confidential & Proprietary 2025 Confidential and Proprietary 2025 ‹#› 47 No Upfront Hardware Investment Required from City of Huntington Park - $0 capex required from ownership, versus $300k+ to upgrade public parking garages with new PARCS equipment - Metropolis provides the necessary hardware and covers installation and maintenance costs to enable and activate the property (estimated $100k in capex)
Management Agreement Fee Structure
- Pass through costs include fully loaded payroll, repairs & maintenance, insurance, 24/7 support, connectivity and the Metropolis Platform Fee
- Repairs & maintenance plan includes monthly power sweeping, monthly fire maintenance, monthly signage maintenance, monthly waste removal, bi-annually power washing.
- Monthly Metropolis Platform Fee: $4,000
- Estimated Year 1 NOI with Metropolis: $660,541
Term of Contract and Termination Rights
- Metropolis fully covers necessary hardware, signage and installation costs to enable the site - Three year contract with automatic renewal for additional three year term - Proposal pricing valid through September 30th, 2025
Summary of economic terms
Confidential & Proprietary 2025 Confidential and Proprietary 2025 ‹#› 48 Metropolis Year 1 Staffing
Position Monday Tuesday Wednesday Thursday Friday Saturday Sunday Hrs Per Week Project Manager 8 8 8 8 8 40
Supervisor 8 8 8 8 8 8 8 56
Onsite Attendant/Porter 8 8 8 8 8 8 8 56
Onsite Attendant/Porter 8 8 8 8 8 8 8 56
0 0
0 Total 32 32 32 32 32 24 24 208
49 07. Data & Analytics
Confidential and Proprietary 2024 [Partner name] 49
© 2024 Metropolis Technologies, Inc. Confidential and proprietary.
Our local Metropolis personnel have access and
routinely monitor a mobile version of the Metropolis
Specialist app. This app includes a real-time history of every vehicle that enters and exits each section of the garage, the duration of the visit, and the payment
amount (if applicable).
Our team can correct any issues with a visit on site,
remotely control gates and parking sessions,
intelligently resolve any intercom calls, and have direct access to Metropolis’ central control center to resolve any site-related issues immediately. We experience no
delays with third party services.
Access is limited to specific access groups within
designated areas. Credential sharing or violation of
permits are proactively prevented within the
technology suite. All activities are monitored and
stored for 60 days, thereby improving the security of
the garage.
Data at our Staff’s Fingers
Site Name: Redacted
Customer: Redacted
Confidential and Proprietary 2024 50
DATA & ANALYTICS
51 Our garage
occupancy data will
inform site specific
rates and determine
a parker’s maximum
willingness to pay
Garage capacity utilization by hour
Monthly parker entry by hour
Transient parker entry by hour
Metropolis operations uses the data from our
computer vision cameras to continuously improve
operations, reduce costs, and determine optimal
pricing that is both dependent on market rate
surveys and actual customer willingness to pay at
our specific location.
Confidential and Proprietary 2024
DATA & ANALYTICS
© 2024 Metropolis Technologies, Inc. Confidential and proprietary. 52 Metropolis’
Advanced Analytics
Inform Staffing and
Marketing Plans
Available to all Metropolis landlords, our
data dashboard enables smarter pricing
and business development strategies.
Entries & Exits
View parking demand
on weekdays and
weekends based on
visit start and end
times
Duration of Visit
Observe length of stay
by parking customer
type (transient, monthly,
valet, etc.)
Total Visits
Over Time
Analyze parking use
by first time and
repeat visitors
© 2024 Metropolis Technologies, Inc. Confidential and proprietary. 53 54 08. Marketing Initiatives
Confidential and Proprietary 2024 [Partner name] 54
55 Approach and Methodology
Narrative of Experience
Metropolis was founded to revolutionize mobility through technology. We’ve grown to become the largest digital parking operator in North America by removing friction, increasing revenue, and reducing labor intensity. Our operations span:
• 4,600+ locations nationwide
• 100+ locations in metro Philadelphia
• High-profile partnerships with airports, entertainment venues, hotel brands, Class A office portfolios, and municipalities • We’ve transitioned numerous garages from outdated PARCS systems to fully digital, computer-based vision and AI powered platforms with measurable gains.
Marketing Initiatives
In addition to operations, we support clients with targeted demand generation and visibility strategies. For the County of Chester:
• Cross-Promotion: Target local users with tailored promotions via our app and customer base. • Google analytics and ad campaigns
• Market presence and a deep clientele base directing visitors and monthly patrons to the County of Chester Third Party Sales
Outside of our relationships with Spothero, ParkWhiz, and other various 3rd party sales providers, Metropolis owns Parking.com of which allows us the ability to pre-sell parking with our reservation system.
Confidential & Proprietary 2025 55
56 Metropolis will bring net
new revenue to the County
of Chester with strategic
partners nationally
56 REVENUE STRATEGY
Confidential & Proprietary 2025
57 MARKETING
Parking Guides
Metropolis Marketing Services will develop a custom parking guide to support the Client's parking needs. The guide will be created for optimal performance on mobile devices and desktop computers, and its home page will include the client's brand design and logo.
Users can access specific content and area destination information from the parking home page to drive incremental parking. The parking guide will be directly accessible from the Client's website and designed to effectively communicate the parking options available for shoppers and visitors to the area.
Revenue Generator #1
Metropolis will enhance the consumer experience by creating a custom parking page for the parking garage. This unique parking page will allow customers a specific site for daily parking and monthly parking. 57 57
58 MARKETING
Parking.com App & Responsive Mobile Website
Metropolis provides mobile access to Parking.com through a user-friendly mobile app and responsive website design.
This accommodates the increasing number of consumers who use mobile devices for e-commerce. In addition, the app features GPS-based location identification, turn-by- turn directions, address search, and parking reminders.
Revenue Generator #2
Metropolis will list the mixed-use property on parking.com, which has over 500,000 users. The website also allows us to make rate adjustments in real time to maximize peak and off-peak periods, resulting in a higher average ticket transaction.
Revenue Generator #3
The parking garage customers will have the convenience of purchasing daily, monthly and event parking online producing a positive experience resulting in repeat business.
Online Sales
Pre-purchasing parking can be an advantage for parkers attending important events.
Metropolis offers daily and monthly pre-purchase parking options on mobile apps and websites. Users can pre-purchase parking from home or enroute, with parking passes delivered to their devices for scanning at the location 58 58
59 MARKETING
Waze
Partnering with Waze is crucial for parking facilities to enhance visibility and attract more customers. With the increasing use of navigation apps on mobile devices, these apps have become a significant source of drive-up traffic to parking facilities.
By partnering with Waze, Metropolis provides clients with an additional customer support service that guides visitors directly to the parking garage entrance when they search for parking near the location on the app. This value-added service not only improves the overall customer experience but also helps to increase traffic to the parking facility.
Revenue Generator #4
Metropolis will utilize Waze navigation for the parking garage to increase daily transient revenue. Customers searching for parking in the area will view results and navigate to the parking garage. The cost is $200 per month. 59 59
60 MARKETING
Local Search Listing
Ensuring the parking garage is prominent in local search listings is essential to a successful parking promotion.
Establishing and maintaining location information across online directories and applications is essential for ensuring online users access accurate information, resulting in improved organic search listings. Major search engines constantly update and manage this data through multiple sources; the location will negatively impact results if not kept up to date.
Revenue Generator #5
Metropolis will include the parking garage in the local search listings. This tool provides customers with accurate search information about the parking garage and drives traffic to the location.
Revenue Generator #6
Metropolis will create a unique digital campaign for the parking garage that will increase search volume and traffic to the locations. The parking garage would see an increase of 15% through Google Ads’ pay-per-click campaign for an approximate cost of $300 per month.
Search Marketing / Google Ads
Metropolis will develop pay-per-click campaigns that increase search traffic to its parking platforms. This campaign would focus on keywords such as parking near the parking garage to drive online reservations and drive up traffic.
To support these efforts, extensive keyword analysis coupled with competitive assessments will assist the Metropolis team in developing highperforming campaigns. 60 60
61 MARKETING
Social Media
Metropolis has extensive experience leveraging social media channels to reach and engage customers effectively.
Our national and city-targeted campaigns and market segment programs can help you connect with your target audience on social media platforms like Facebook, Twitter, and LinkedIn.
Our proven track record in implementing social ads and media engagement campaigns can support your sales strategies and drive customer engagement. In addition, we will work with you to identify the appropriate social media channels that align with your business objectives and develop integrated activities with your overall strategy to ensure maximum impact.
Revenue Generator #7
Metropolis will activate Facebook ads to promote specials and events to increase revenue and traffic for destinations near the parking garage. The spend is typically $100.
Revenue Generator #8
Metropolis will activate Facebook ads to promote specials and events to increase revenue and traffic for destinations near the parking garage.
The spend is typically $100.
Geofencing
Metropolis uses a customer data platform to target parkers specifically. It tracks customers through their mobile phones, monitors their behavior, and deploys hyper-targeted display campaigns to existing customers, competitors' customers, and local points of interest. The platform also provides consumer insights, demographic information, and competitor intelligence 61 61
ITEM 5
CITY OF HUNTINGTON PARK
Community Development Department
City Council Agenda Report
September 23, 2025
Honorable Mayor and Members of the City Council
City of Huntington Park
6550 Miles Avenue
Huntington Park, CA 90255
Honorable Mayor and Members of the City Council:
CONSIDERATION AND APPROVAL TO AWARD MEASURE A FUNDS TO THE
SALVATION ARMY BELL SHELTER AS THE SUBRECIPEINT TO PROVIDE
HOMELESS SERVICES
IT IS RECOMMENDED THAT THE CITY COUNCIL:
1. Award a One (1) year subrecipient agreement to provide homeless services by The Salvation Army Bell Shelter for the not-to-exceed amount of $194,910; and
2. Authorize the City Manager to execute the Subrecipient agreement
BACKGROUND
On November 4, 2024, the voters of Los Angeles County approved the Affordable Housing, Homelessness Solutions, and Prevention Now Transactions and Use Tax Ordinance (Measure A) a one-half cent sales tax countywide, to fund critical programs designed to reduce and prevent homelessness within the County.
The City of Huntington Park was awarded Measure A – Affordable Housing, Homelessness Solutions, and Prevention Now Transactions and Use Tax Ordinance funding to implement services to fund critical programs designed to reduce and prevent homelessness with the County of Los Angeles.
In August 2025, the City accepted Measure A funds from the County of Los Angeles in form of a funding agreement. The term of the Agreement shall remain in force through June 30, 2031. For fiscal year 2025-2026 the City of Huntington Park was allocated $446,824. Funding amounts for subsequent fiscal years for the term is contingent upon the County’s receipt of allocated Measure A funds and approval by the County Board.
CONSIDERATION AND APPROVAL OF THE TO AWARD MEASURE A FUNDS TO
THE SALVATION ARMY BELL SHELTER AS THE SUBRECIPEINT TO PROVIDE
HOMELESS SERVICES
September 23, 2025
PURPOSE/JUSTIFICATION OF RECOMMENDED ACTIONS
The County of Los Angeles eligible activities for Measure A funds include:
1. Preventing Homelessness
2. Mental Health
3. Outpatient and residential substance use treatment
4. Case Management and outreach services
5. Employment services
6. Expedited placements in permanent housing
7. Enhanced emergency housing and interim housing
8. Enhanced services for transition-age youth and children; and
9. Affordable housing for people experiencing, or at risk of homelessness The following activities/budget was identified in the City’s funding agreement with the County for use of Measure A funds.
CONSIDERATION AND APPROVAL OF THE TO AWARD MEASURE A FUNDS TO
THE SALVATION ARMY BELL SHELTER AS THE SUBRECIPEINT TO PROVIDE
HOMELESS SERVICES
September 23, 2025
This project falls under the eligible uses of Local Solutions Fund (LSF), as outlined in the County's Measure A Local Solutions Fund Eligible Uses, Section 1.2. Activities under Eligible Use, Group 1 must directly contribute to achieving Measure A Goal 1 (reducing unsheltered homelessness) or Goal 3 (increasing permanent housing placements) and may include the following: homeless prevention; permanent housing for PEH; interim housing for PEH; expedited placements in permanent housing for PEH; employment services for PEH; or enhanced services for Transition-Age Youth and children experiencing or at-risk of homelessness.
Salvation Army Bell Shelter
The Salvation Army Bell Shelter provides a supportive, safe, and nurturing environment for adults who are experiencing homelessness, where each interaction protects and promotes the dignity, self-reliance, and wellbeing of Participants. The goal of each employee is to provide each Participant with the best opportunity to access and maintain permanent housing and a higher quality of life, emotionally, physically, and spiritually.
The City of Huntington Park has been contracting with the Salvation Army Bell Shelter in partnership with the City of Bell, Bell Gardens, Commerce, Cudahy, Maywood, and South Gate and Vernon since July 5, 2022.
To continue such efforts and since the city is receiving Measure A funds directly from the County, the City of Huntington Park will be contracting directly with the Salvation Army Bell Shelter to provide six (6) beds per night for a period of one year for an amount not to exceed $194,910.
The funds will support the operation of six (6) interim housing beds at the Salvation Army Bell Shelter for unaccompanied adults. The funding will contribute to the operating costs of these beds based on an estimated bed rate of $89 per night. The project aims to provide temporary shelter to individuals experiencing homelessness, with an expected length of stay of up to 180 days per participant. The primary goal of the interim housing project is to facilitate transitions from interim housing to permanent housing placements.
FISCAL IMPACT/FINANCING
CONSIDERATION AND APPROVAL OF THE TO AWARD MEASURE A FUNDS TO
THE SALVATION ARMY BELL SHELTER AS THE SUBRECIPEINT TO PROVIDE
HOMELESS SERVICES
September 23, 2025
The following budget appropriations for Fiscal Year 2025-2026 are requested:
City will utilize budgeted Measure A Local Solutions funds in the amount of $194,910 to fund this service agreement under Account Number: 336-5210-463.51-06.
CONCLUSION
Upon the Council’s direction, staff will proceed with actions as directed.
Respectfully submitted,
RICARDO REYES
City Manager
Louis Morales
Interim Community Development Director
Attachments:
A. Salvation Army Service Agreement
AGREEMENT BETWEEN THE CITY OF HUNTINGTON PARK AND THE SALVATION ARMY This Agreement (“Agreement”) is entered into this 23rd of September 2025 between the City of Huntington Park, California Municipal Corporation, (herein called the “Grantee”), and The Salvation Army, a California corporation, located at 30840 Hawthorne Blvd., Rancho Palos Verdes, California 90275, acting through its Bell Shelter (herein called the “Subrecipient”).
WHEREAS Organization desires to secure the services of Subrecipient and Subrecipient represents that Subrecipient possesses the requisite qualifications, experience, and expertise to provide same to Organization, WHEREAS the Subrecipient represents that it is California nonprofit religious corporation with Federal Employer Identification Number 94-1156347.
NOW THEREFORE, it is greed between the Parties hereto that:
I. SCOPE OF SERVICES
Subrecipient shall provide the services described in Exhibit A, attached hereto and made a part hereof as though set forth in full.
II. TERM OF MEMORANDUM OF UNDERSTANDING (MOU) AND TIME OF PERFORMANCE.
The MOU is effective from August 6, 2025, to June 30, 2026. Services of the Subrecipient shall start on August 6, 2025, and end on June 30, 2026.
A. Indemnification and Legal Compliance.
1. SUBRECIPEINT hereby waives all claims against Organization for any injury or damage to any person or property from any cause whatsoever (other than Organization’s or its agent’s, SUBRECIPEINT’s, or employee’s gross negligence or willful misconduct) which arises out of or in connection with the matters covered by this Agreement.
2. Each Party (the “Indemnifying Party”) shall indemnify, hold harmless, and, at the request of the other Party, defend the other Party (the “Indemnified Party”) from and against any and all claims, losses, liabilities, penalties, costs, and expenses, including reasonable attorney’s fees, established by judgment, alternative-resolution award, or determination of any administrative or regulatory body asserting authority over either party or the subject matter of this Agreement, arising from (a) any material breach of any provision of this Agreement or (b) the negligence or willful misconduct in the performance of obligations hereunder by the Indemnifying Party or any employee, agent, or other representative of the Indemnifying Party.
3. The provisions of this Section 5 shall survive the expiration or termination of this Agreement with respect to any claims or liability arising prior to such expiration or termination.
4. SUBRECIPEINT agrees to and represents and warrants to Organization that it will abide by any and all laws, regulations, or other legal requirements applicable to it performing the services described herein to Organization.
B. Insurance.
1. SUBRECIPEINT shall obtain and maintain throughout the term of this Agreement policies of insurance as required by law and described more particularly below: (check each type to be required)
☒ Commercial General Liability insurance: said policy shall be written with limits no less than $1,000,000 per occurrence and $1,000,000 general aggregate and said policy shall endorse Organization as additional insured.
ATTACHMENT “A”
☒ Automobile Liability insurance: said policy shall be written with a combined single limit no less than $1,000,000, and said policy endorse Organization as additional insured. ☒ Worker’s Compensation insurance: in an amount and form to meet all applicable requirements of the Labor Code of the State of California, and which specifically covers all persons providing services by or on behalf of the Subrecipient and all risks to such persons under this Agreement and including Employer’s Liability coverage with a $ 1 million per accident. ☒ Professional Liability insurance: said policy shall be written with limits no less than $1,000,000 per claim insuring against loss of money, securities, or other property referred to hereunder which may result from dishonesty or fraudulent acts of officers, directors, or employees of the Subrecipient, disappearance, destruction or wrongful abstraction inside or outside the premises or Subrecipient, while in the care, custody or control of the Subrecipient, or Sustained through forger or direction to pay a certain sum in money.
2. All policies must:
a) be primary and noncontributory as to coverage which requires additional insured endorsement as described above;
b) contain a waiver subrogation rights by the insurer;
c) be on an occurrence form, with the exception of Workers’ Compensation.
3. Upon the execution of this Agreement, SUBRECIPEINT shall furnish to Organization all certificates of insurance and additional insured endorsements evidencing the required coverage on execution of this Agreement. SUBRECIPEINT shall maintain the following coverage with no less than the limits of liability specified throughout the term of this Agreement.
4. The certificates of insurance shall provide that there can be no cancellation or reduction of coverage with at least 30 days’ prior written notice to Organization. If such notice of cancellation is given, SUBRECIPEINT shall be required to obtain the same coverage prior to expiration of any other coverage and shall provide Organization with written proof of having obtained such coverage.
5. Notwithstanding any other provision of this Agreement, SUBRECIPEINT may satisfy any or all of the insurance obligations under this Section 6 through a program of self-insurance C. Additional Provisions. SUBRECIPEINT acknowledges that this Agreement is not subject to the provisions of one or more agreements for funding, attached hereto as Exhibit(s) N/A and made a part hereof as though set forth in full. If this Agreement is subject to such provisions, then SUBRECIPEINT represents that SUBRECIPEINT has read and agrees to comply with them in any way that they are applicable to SUBRECIPEINT and as further made applicable to SUBRECIPEINT by virtue of this Agreement.
D. Reports and Auditing. SUBRECIPEINT, when requested, shall provide written reports to Organization with respect to the services rendered hereunder; and SUBRECIPEINT agrees that any documents prepared for Organization within the scope services shall be the sole and exclusive property of Organization. SUBRECIPEINT agrees to make available all records necessary to verify SUBRECIPEINT’s compliance with this Agreement, including, but not limited to schedules, wage records, payment records, receipts, and financial statements, upon reasonable written notice or as required by law. Each Party agrees that any documents or records prepared for or provided to the other under this Section will remain confidential unless otherwise required by law or expressly agreed in writing by the disclosing Party.
Reporting requirements include, but are not limited to the following:
1.Quarterly Reports: Subrecipient shall submit a Subrecipient Performance Report (SPR) that details the status of work performed, including project specific key performance indicators and target specific outcomes. All quarterly reports and supporting documents shall be submitted within 15 days after each quarter.
2. Annual Reports: Subrecipient shall submit an annual report 15 days after the end of the fiscal year detailing the use of the Funds, including: The amounts of Funds received and spent in the previous fiscal year, the status of any projects or work funded by the Funds, and any remaining Funds
E. Confidentiality. Each Party agrees to abide by any requests for confidentiality that the other should make, provided that the requests are specific and directed to particular services or documents, including correspondence and emails. The Parties agree to treat all information related to third parties served under the scope of services of this Agreement as confidential, and each Party further agrees not to disclose such information without the prior, written consent of the person served and the other Party to this Agreement. The nature of the services provided under this contract does not implicate the provisions of confidentiality laws or regulations requiring a specific kind of contract governing information sharing between the Parties, which if implicated is attached hereto as Exhibit N/A and made a part hereof as though set forth in full.
F. Subcontracting and Assignment. SUBRECIPEINT may not subcontract or assign any right or obligation under this Agreement to any third party without the prior, express, written consent of Organization. Any such attempt to assign, delegate, or subcontract without proper approval shall be void.
G. No Third-Party Beneficiary. This Agreement is made solely for the benefit of the Parties, including their respective successors and assigns subject to the terms of this Agreement, and no other person or entity may have or acquire any right by virtue of this Agreement, including without limitation those clients served under its scope of work.
H. Conflict of Interest. SUBRECIPEINT shall timely disclose to Organization any relationship with any thirdparty creating a potential conflict of interest, including other employment relationships, contracts, family and business associations by which SUBRECIPEINT benefits, directly or indirectly, or has an interest, financial or otherwise.
SUBRECIPEINT represents that there is no actual conflict of interest between the SUBRECIPEINT’s engagements, employments, or familial or contractual relationships with third parties and Organization.
I. Governing Law. This Agreement shall be governed according to the laws of the state in which services are performed.
J. Counterparts and Copies. This Agreement may be executed in counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument. Electronically transmitted or reproduced copies of signed documents are valid to the same extent as though bearing original signatures.
III. COMPENSATION AND METHOD OF PAYMENT
It is expressly agreed and understood that the total amount to be paid by the Grantee under this MOU shall not exceed $194,910. Drawdowns for the payment of eligible expenses shall be made against the line-item budgets specified in Exhibit B herein and in accordance with performance. Expenses for general administration shall also be paid against the line item budgets specified in Exhibit B and in accordance with performance.
The Subrecipient shall establish and maintain on a current basis an adequate accounting system in accordance with Generally Accepted Accounting Principles (” GAAP”) Standards, and the County Auditor Controller Agreement Accounting and Administration Handbook. Regardless of the Subrecipients method of accounting, expenses must be reported in accordance with the Agreement.
IV. NOTICES
Notices required by this MOU shall be in writing and delivered via mail (postage prepaid), commercial courier, or personal delivery or sent by facsimile or other electronic means. Any notice delivered or sent as aforesaid shall be effective on the date of delivery or sending. All notices and other written communications under this MOU shall be addressed to the individuals in the capacities indicated below, unless otherwise modified by subsequent written notice.
*Notices. Written notice by either Party to the other shall be effective three business days after mailing by registered mail to:
Grantee
City of Huntington Park
Attn: Jose Maldonado
6550 Miles Avenue
Huntington Park, CA 90255
Subrecipient
The Salvation Army, Bell Shelter
Attn: Paula Del Pozo
5600 Rickenbacker Road, Bldg. 2A/B
Bell, CA 90201
with copy to
The Salvation Army
Attn: Territorial Secretary for Business
30840 Hawthorne Blvd.
Rancho Palos Verdes, California 90275
V. SPECIAL CONDITIONS
This section has been intentionally left blank.
VI. GENERAL CONDITIONS
A. General Compliance
This Agreement shall be governed by and construed in accordance with the laws of the State of California.
To the maximum extent permitted by applicable law, the Subrecipient and the Grantee agree and consent to the exclusive jurisdiction of the course of the State of California for all purposes concerning this Agreement and further agree and consent that venue of any action brought in connection with or arising out of this Agreement, shall be exclusively in the County of Los Angeles.
B. “Independent Contractor”
Nothing contained in this MOU is intended to, or shall be construed in any manner, as creating or establishing the relationship of employer/employee between the parties. The Subrecipient shall at all times remain an “independent Contractor” with respect to the services to be performed under this MOU. The Grantee shall be exempt from payment of all Unemployment Compensation, FICA, retirement, life and/or medical insurance and Workers’ Compensation Insurance, as the Subrecipient is an independent SUBRECIPEINT.
C. Hold Harmless
The Subrecipient shall hold harmless, defend and indemnify the Grantee from any and all claims, actions, suits, charges and judgments whatsoever that arise out of the Subrecipient’s performance or nonperformance of the services or subject matter called for in this MOU.
D. Workers’ Compensation
The Subrecipient shall provide Workers’ Compensation Insurance coverage for all of its employees involved in the performance of this MOU.
E. Insurance and Bonding
The Subrecipient shall carry sufficient insurance coverage to protect contract assets from loss due to theft, fraud and/or undue physical damage, and as a minimum shall purchase a blanket fidelity bond covering all employees in an amount equal to cash advances from the Grantee.
Prior to commencing performance of the services required by this MOU, the Subrecipient shall provide the Grantee evidence of insurance by contacting the City Clerk. Insurance shall be maintained in full force and effect at all times that this MOU remains in effect.
F. Grantee Recognition
The Subrecipient shall ensure recognition of the role of the Grantee in providing services through this MOU.
All activities, facilities and items utilized pursuant to this MOU shall be prominently labeled as a funding source. In addition, the Subrecipient will include a reference to the support provided herein in all publications made possible with funds made available under this MOU.
G. Amendments
The Grantee or Subrecipient may amend this MOU at any time provided that such amendments make specific reference to this MOU, and are executed in writing, signed by a duly authorized representative of each organization, and approved by the Grantee’s governing body. Such amendments shall not invalidate this MOU, nor relieve or release the Grantee or Subrecipient from its obligations under this MOU.
The Grantee may, in its discretion, amend this MOU to conform with Federal, state or local governmental guidelines, policies and available funding amounts, or for other reasons. If such amendments result in a change in the funding, the scope of services, or schedule of the activities to be undertaken as part of this MOU, such modifications will be incorporated only by written amendment signed by both Grantee and Subrecipient.
H. Suspension or Termination
The City may suspend or terminate this MOU if the Subrecipient materially fails to comply with any terms of this MOU, which include (but are not limited to) the following:
1. Failure to comply with any of the rules, regulations or provisions referred to herein, or such statutes, regulations, executive orders, and Measure A guidelines, policies or directives as may become applicable at any time;
2. Failure, for any reason, of the Subrecipient to fulfill in a timely and proper manner its obligations under this MOU;
3. Ineffective or improper use of funds provided under this MOU; or
4. Submission by the Subrecipient to the Grantee reports that are incorrect or incomplete in any material respect.
This MOU may also be terminated for convenience by either the Grantee or the Subrecipient, in whole or in part, by setting forth the reasons for such termination, the effective date, and, in the case of partial termination, the portion to be terminated. However, if in the case of a partial termination, the Grantee determines that the remaining portion of the award will not accomplish the purpose for which the award was made, the Grantee may terminate the award in its entirety.
Upon termination, the Grantee shall be liable to the Subrecipient only for work done by the Subrecipient up to and including the date of termination, unless the termination is for cause, in which event the Subrecipient needs to be compensated only to the extent required by law.
The Subrecipient hereby expressly waives any and all claims against CDD for damages for compensation arising under this MOU except as set forth in this Section in the event of such termination.
Further, the Grantee may immediately terminate this MOU upon the termination, suspension, discontinuation or substantial reduction in Measure A funding for the MOU activity or if for any reason the timely completion of the work under this MOU is rendered improbable, infeasible or impossible. In such event, the Subrecipient shall be compensated for all services rendered and all necessarily incurred costs performed in good faith, in accordance with the terms of this MOU, that have not been previously reimbursed, to the date of said termination, to the extent Measure A funds are available.
VII. ADMINISTRATIVE REQUIREMENTS
A. Financial Management
1. Accounting Standards
The Subrecipient agrees to comply with Generally Accepted Accounting Principles (”GAAP”) and agrees to adhere to the accounting principles and procedures required therein, utilize adequate internal controls, and maintain necessary source documentation for all costs incurred.
2. Cost Principals
The Subrecipient shall administer its program in conformance with OMB Circulars A-122, “Cost Principles for Non-Profit Organizations,” or A-21, “Cost Principles for Educational Institutions,” as applicable. These principles shall be applied for all costs incurred whether charged on a direct or indirect basis.
B. Documentation and Record Keeping
1. Records to be Maintained
The Subrecipient shall maintain all records required by the County of Los Angeles Measure A funds.
Such records shall include but not be limited to:
a. Records providing a full description of each activity undertaken; b. Records demonstrating that each activity undertaken meets one of the National Objectives of the Measure A program;
c. Records required to determine the eligibility of activities; d. Records documenting compliance with the fair housing and equal opportunity components of the Measure A program;
2. Retention
The Subrecipient shall retain all financial records, supporting documents, statistical records, and all other records pertinent to the MOU for a period of five (5) years. The retention period begins on the date of the submission of the Grantee’s annual performance and evaluation report to HUD in which the activities assisted under the MOU are reported on for the final time. Records shall be open and available for inspection by auditors and/or other staff assigned by HUD and/or the Grantee during the normal business hours of the Subrecipient. If at the end of such four-year period, there is ongoing litigation, claims, negotiations, audit or other action involving the Subrecipient’s or Grantee’s records, which has started before expiration of the four-year period, the Subrecipient will retain the records until the completion of the action and resolution of all issues which arise from it.
3. Client Data
The Subrecipient shall maintain client data demonstrating client eligibility for services provided.
Such data shall include, but not be limited to, client name, address, income level or other basis for determining eligibility, and description of service provided. Such information shall be made available to Grantee monitors or their designees for review upon request.
4. Disclosure
The Subrecipient understands that client information collected under this contract is private and the use or disclosure of such information, when not directly connected with the administration of the Grantee’s or Subrecipient’s responsibilities with respect to services provided under this contract, is prohibited unless written consent is obtained from such person receiving service and, in the case of a minor, that of a responsible parent/guardian.
5. Close-Outs
The Subrecipient’s obligation to the Grantee shall not end until all close-out requirements are completed. Activities during this close-out period shall include, but are not limited to: making final payments, disposing of program assets (including the return of all unused materials, equipment,
unspent cash advances, program income balances, and accounts receivable to the Grantee), and determining the custodianship of records. Notwithstanding the foregoing, the terms of this MOU shall remain in effect during any period that the Subrecipient has control over Measure A funds, including program income.
6. Audits and Inspections
All Subrecipient records with respect to any matters covered by this MOU shall be made available to the Grantee, grantor agency, and the Comptroller General of the United States or any of their authorized representatives, at any time during normal business hours, as often as deemed necessary, to audit, examine, and make excerpts or transcripts of all relevant data. Any deficiencies noted in audit reports must be fully cleared by the Subrecipient within 30 days after receipt by the Subrecipient. Failure of the Subrecipient to comply with the above audit requirements will constitute a violation of this contract and may result in the withholding of future payments. The Subrecipient hereby agrees to have an annual agency audit conducted in accordance with current Grantee policy concerning subrecipient audits.
C. Reporting and Payment Procedures
1. Indirect Costs
If indirect costs are charged, the Subrecipient will develop an indirect cost allocation plan for determining the appropriate Subrecipient’s share of administrative costs and shall submit such plan to the Grantee for approval, in a form specified by the Grantee.
2. Payment Procedures
The Grantee will pay to the Subrecipient funds available under this MOU based upon information submitted by the Subrecipient and consistent with any approved budget and Grantee policy concerning payments. With the exception of certain advances, payments will be made for eligible expenses actually incurred by the Subrecipient, and not to exceed actual cash requirements.
Payments will be adjusted by the Grantee in accordance with advance fund and program income balances available in Subrecipient accounts. In addition, the Grantee reserves the right to liquidate funds available under this contract for costs incurred by the Grantee on behalf of the Subrecipient.
D. Procurement
1. Compliance
The Subrecipient shall comply with current Grantee policy concerning the purchase of equipment and shall maintain inventory records of all non-expendable personal property as defined by such policy as may be procured with funds provided herein. All program assets (unexpended program income, property, equipment, etc.) shall revert to the Grantee upon termination of this MOU.
2. Travel
The Subrecipient shall obtain written approval from the Grantee for any travel outside the metropolitan area with funds provided under this MOU.
VIII. PERSONNEL AND PARTICIPATION CONDITIONS
A. Civil Rights
1. Compliance
The Subrecipient agrees to comply with Title VI of the Civil Rights Act of 1964 as amended, Title VIII of the Civil Rights Act of 1968 as amended, Section 104(b) and Section 109 of Title I of the
Housing and Community Development Act of 1974 as amended, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, Executive Order 11063, and Executive Order 11246 as amended by Executive Orders 11375, 11478, 12107 and 12086.
2. Nondiscrimination
The Subrecipient agrees to comply with the non-discrimination in employment and contracting opportunities laws, regulations, and executive orders referenced in 24 CFR 570.607, as revised by Executive Order 13279. The applicable non-discrimination provisions in Section 109 of the HCDA are still applicable.
3. Land Covenants
This contract is subject to the requirements of Title VI of the Civil Rights Act of 1964 (P. L. 88- 352) and 24 CFR 570.601 and 570.602. In regard to the sale, lease, or other transfer of land acquired, cleared or improved with assistance provided under this contract, the Subrecipient shall cause or require a covenant running with the land to be inserted in the deed or lease for such transfer, prohibiting discrimination as herein defined, in the sale, lease or rental, or in the use or occupancy of such land, or in any improvements erected or to be erected thereon, providing that the Grantee and the United States are beneficiaries of and entitled to enforce such covenants. The Subrecipient, in undertaking its obligation to carry out the program assisted hereunder, agrees to take such measures as are necessary to enforce such covenant, and will not itself so discriminate.
B. Affirmative Action
1. Approved Plan
The Subrecipient agrees that it shall be committed to carry out pursuant to the Grantee’s specifications an Affirmative Action Program in keeping with the principles as provided in President’s Executive Order 11246 of September 24, 1966. The Grantee shall provide Affirmative Action guidelines to the Subrecipient to assist in the formulation of such program. The Subrecipient shall submit a plan for an Affirmative Action Program for approval prior to the award of funds.
2. Women- and Minority-Owned Businesses (W/MBE)
The Subrecipient will use its best efforts to afford small businesses, minority business enterprises, and women’s business enterprises the maximum practicable opportunity to participate in the performance of this contract. As used in this contract, the terms “small business” means a business that meets the criteria set forth in section 3(a) of the Small Business Act, as amended (15 U.S.C. 632), and “minority and women’s business enterprise” means a business at least fifty-one (51) percent owned and controlled by minority group members or women. For the purpose of this definition, “minority group members” are Afro- Americans, Spanish-speaking, Spanish surnamed or Spanish-heritage Americans, Asian- Americans, and American Indians. The Subrecipient may rely on written representations by businesses regarding their status as minority and female business enterprises in lieu of an independent investigation.
3. Access to Records
The Subrecipient shall furnish and cause each of its own subrecipients or subrecipients to furnish all information and reports required hereunder and will permit access to its books, records and accounts by the Grantee, County or its agent, or other authorized officials for purposes of investigation to ascertain compliance with the rules, regulations and provisions stated herein.
4. Notifications
The Subrecipient will send to each labor union or representative of workers with which it has a collective bargaining agreement or other contract or understanding, a notice, to be provided by the agency contracting officer, advising the labor union or worker’s representative of the Subrecipient’s commitments hereunder, and shall post copies of the notice in conspicuous places available to employees and applicants for employment.
5. Equal employment Opportunity and Affirmative Action (EEO/AA) Statement the Subrecipient will, in all solicitations or advertisements for employees placed by or on behalf of the Subrecipient, state that it is an Equal Opportunity or Affirmative Action employer.
6. SUBRECIPEINT Provisions
The Subrecipient will include the provisions of Paragraphs X.A, Civil Rights, and B, Affirmative Action, in every subcontract or purchase order, specifically or by reference, so that such provisions will be binding upon each of its own subrecipients or SUBRECIPEINTs.
C. Employment Restrictions
1. Prohibited Activity
The Subrecipient is prohibited from using funds provided herein or personnel employed in the administration of the program for: political activities; inherently religious activities; lobbying; political patronage; and nepotism activities.
D. Conduct
1. Assignability
The Subrecipient shall not assign or transfer any interest in this MOU without the prior written consent of the Grantee thereto; provided, however, that claims for money due or to become due to the Subrecipient from the Grantee under this contract may be assigned to a bank, trust company, or other financial institution without such approval. Notice of any such assignment or transfer shall be furnished promptly to the Grantee.
2. Subcontracts
a. Approvals. The Subrecipient shall not enter into any subcontracts with any agency or individual in the performance of this contract without the written consent of the Grantee prior to the execution of such agreement. b. Monitoring. The Subrecipient will monitor all subcontracted services on a regular basis to assure contract compliance. Results of monitoring efforts shall be summarized in written reports and supported with documented evidence of follow-up actions taken to correct areas of noncompliance. c. Content. The Subrecipient shall cause all of the provisions of this contract in its entirety to be included in and made a part of any subcontract executed in the performance of this MOU.
d. Selection Process. The Subrecipient shall undertake to ensure that all subcontracts let in the performance of this MOU shall be awarded on a fair and open competition basis in accordance with applicable procurement requirements.
Executed copies of all subcontracts shall be forwarded to the Grantee along with documentation concerning the selection process.
3. Conflict of Interest
The Subrecipient agrees to abide by the provisions of 24 CFR 84.42 and 570.611, which include (but are not limited to) the following:
a. The Subrecipient shall maintain a written code or standards of conduct that shall govern the performance of its officers, employees or agents engaged in the award and administration of contracts supported by Federal funds. b. No employee, officer or agent of the Subrecipient shall participate in the selection, or in the award, or administration of, a contract supported by Federal funds if a conflict of interest, real or apparent, would be involved. c. No covered persons who exercise or have exercised any functions or responsibilities with respect to Measure A-assisted activities, or who are in a position to participate in a decision-making process or gain inside information with regard to such activities, may obtain a financial interest in any contract, or have a financial interest in any contract, subcontract, or agreement with respect to the Measure A-assisted activity, or with respect to the proceeds from the Measure A-assisted activity, either for themselves or those with whom they have business or immediate family ties, during their tenure or for a period of one (1) year thereafter. For purposes of this paragraph, a “covered person” includes any person who is an employee, agent, consultant, officer, or elected or appointed official of the Grantee, the Subrecipient, or any designated public agency.
4. Copyright
If this contract results in any copyrightable material or inventions, the Grantee and/or grantor agency reserves the right to royalty-free, non-exclusive and irrevocable license to reproduce, publish or otherwise use and to authorize others to use, the work or materials for governmental purposes.
5. Religious and Political Activities
The Subrecipient agrees that funds granted by the Grantee under this MOU will be used exclusively for performance of the Measure A-funded activity required under this MOU, and that no funds made available under this MOU shall be used to promote religious or political activities. Further, the Subrecipient agrees that it will not perform, nor permit to be performed, any religious or political activities in connection with the performance of this MOU, as required under 24 CFR 570.200(j).
Furthermore, the Subrecipient agrees that no funds provided, nor personnel employed under this MOU, shall be in any way or to any extent engaged in the conduct of political activities in violation of Chapter 15 of Title V United States Code.
E. Drug Free Workplace
The Subrecipient agrees to provide a drug-free workplace by ensuring that:
1. The unlawful manufacture, distribution, dispensing, possession, sale, use, and/or transportation of narcotics, drugs, controlled substances, or alcoholic beverages by employees while on duty, driving a Grantee vehicle or on Grantee property is illegal and forbidden. Further, no employee shall report to work under the influence of narcotics, drugs, controlled substances, whether prescribed or not, alcohol, or any other substance which may impair the employee’s ability to perform the job in a safe and efficient manner. Violation of this policy may result in disciplinary action, up to and including termination, even for a first offence. However, reasonable efforts at rehabilitation will be
offered to encourage employees to remain active and productive members of the Grantee’s workforce.
2. Employees are responsible for maintaining a work environment free from the adverse effects of alcohol and drugs and adhering to Grantee policy regarding alcohol and drug use. Failure of an employee to submit to the procedures of this policy may be deemed insubordination and result in disciplinary action.
F. Americans with Disabilities Act
The Americans with Disabilities Act (42 U.S.C. 12131; 47 U.S.C. 155.201, 218 and 225) (ADA) provides comprehensive civil rights to individuals with disabilities in the areas of employment, public accommodations, State and local government services, and telecommunications. It further provides that discrimination includes a failure to design and construct facilities for first occupancy after January 26, 1993, that is readily accessible to and usable by individuals with disabilities. Further, the ADA requires the removal of architectural barriers and communication barriers that are structural in nature in existing facilities, where such removal is readily achievable. SUBRECIPIENT shall comply with the ADA.
G. Discrimination
1. The Subrecipient represents that it is an equal opportunity employer and that it shall not discriminate against any employee or applicant for employment because of race, religion, color, national origin, ancestry, sex, age, handicap, or any other classification protected by federal or state law. Such non-discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination. In addition to the Subrecipient obligations under this MOU, the Subrecipient shall also comply with all relevant provisions of any Grantee minority business enterprise program, affirmative action plan or other related programs or guidelines currently in effect or hereinafter enacted.
2. The Subrecipient shall not discriminate on the basis of race, color, national origin or sex, exclude any person from participation in, deny any person the benefits of, or subject any person to discrimination under any program or activity related to the Measure A-funded activity, or otherwise, whether in whole or in part with the Measure A Funds.
IX. SEVERABILITY
If any provision of this MOU is held invalid, the remainder of the MOU shall not be affected thereby, and all other parts of this MOU shall nevertheless be in full force and effect.
X. SECTION HEADINGS AND SUBHEADINGS
The section headings and subheadings contained in this MOU are included for convenience only and shall not limit or otherwise affect the terms of this MOU.
XI. WAIVER
The Grantee’s failure to act with respect to a breach by the Subrecipient does not waive its right to act with respect to subsequent or similar breaches. The failure of the Grantee to exercise or enforce any right or provision shall not constitute a waiver of such right or provision.
XII. ENTIRE AGREEMENT
This MOU constitutes the entire agreement between the Grantee and the Subrecipient for the use of funds received under this MOU, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written between the Grantee and the Subrecipient with respect to this MOU.
List of Exhibits.
Exhibit A – Scope of Work
Exhibit B – Budget
IN WITNESS WHEREOF, the Parties hereto have executed this Agreement on the date last below written:
ORGANIZATION:
City of Huntington Park ,
By: ___________________________________
Its: ___________________________________
Dated: ___________________________________
SUBRECIPEINT:
The Salvation Army,
a California corporation
___________________________________
By: ___________________________________
Its: ___________________________________
Dated: ___________________________________
Attest: ___________________________________
Its: ___________________________________
Dated: __________________________________
EXHIBIT A – SCOPE OF WORK
The contractor shall provide the following:
1) 6 beds of Reserved Crisis/Bridge Housing Beds for single adult (age 18+) participants referred by the collaborator. Participants may stay for an initial period of ninety (90) days, which may be extended on a monthly basis provided the participant is actively working on a housing plan with his/her case manager.
The Salvation Army Bell Shelter has the right not to extend the stay of any participants beyond any 30- day period or extension if the individual is not actively working with his/her case manager on a housing plan. In addition, The Salvation Army Bell Shelter has the right to terminate services for any participant according to the shelter's established Termination Policy. We will provide at least three (3) referrals to other programs for any participant who is terminated or whose stay is not extended.
Thebedsreservedbythecollaborator areclassifiedasCrisis orBridgeHousingbeds;assuchthey are operated with a low barrier/low demand, trauma-informed program design. This means participants do not have to commit to sobriety or adherence to medications for health or mental health conditions.
Some beds will be available in a sober living environment in a separate building for participants who choose a sober living environment. However, The Salvation ArmyBellShelterreservesthe right to assess allindividualsreferred bythe collaborator and to deny entry to any individuals who pose a safety threat, require a higher level of care, cannot be documented as "homeless", have a history of arson,or are registered sex offenders.
2) Comprehensive Supportive Services for participants utilizing the collaborator reserved Crisis/Bridge Housing beds include, but are not limited to:
• Intake Processing - including working collaboratively with the Homelessness Coordinator. • Program Orientation
• Comprehensive Needs Assessment - psychosocial assessment focusing on identification of strengths and areas of growth, which is used as a basis to inform the development of an individualized case plan.
• Individualized Case Management with development of an Individualized Service Plan including a Housing Plan.
• Referrals to Health Care/Mental Health Services- currently, health care, including COVID-19 vaccination and testing, primary care and referrals, TB testing, etc. • Substance Abuse Supports- including referrals to outpatient treatment programs. • Life Skills Classes- including household budgeting, anger management, coping skills, landlord/tenant issues, conflict resolution.
• Employment supports and job referrals
• TransportationAssistance- including, when staffing allows. • Benefits Advocacy- including SSI/SSDI, food stamps, Medi-Cal, housing vouchers, etc. • Documentation Preparation Assistance- including helping participants obtain ID/driver's license, birth certificates, verification of income and/or homelessness • Permanent Housing Placement Assistance - including assistance with identifying housing opportunities, assisting clients identify voucher and other housing assistance programs, and assisting with landlord negotiations. 3) Operational Services/Supportsfor participants included in this agreement atanytimeinclude,butare not limited to, three (3) hot, nutritious meals daily, evening snack, bed linens/towels, hygiene supplies, accessto laundry facilities, accessto indoor andoutdoorrecreationalfacilities, and social/holiday events. 4) COVID-19- PublicHealthProtocolsandCollaboration- TheSalvationArmyBellShelterwill continue to work closely in collaboration with the Los Angeles County Department of Public HealthDPH)to mitigatepotentialspread of infection/diseaserelatedto theongoingCOVID-19 global pandemic. Proactivemeasures have andwillbetakento operate programs andfacilities accordingtoDPH,CDC,andCaliforniaDepartment ofPublicHealthguidelines anddirectives, including following Public Health Ordersthat may beissued byState andLocal officialsfrom time to time. These efforts will be geared toward protecting the health and well-being of all participants and staff and the continued smooth/safe operation of the program and facility, while minimizing disruptions to service delivery and intake process for new participants. 5) Measurable Outcomes - The Salvation Army Bell Shelter willstrive to inspire success for all participants. The measurable outcomes for this grant are asfollows:
(a) 26 unduplicated individuals will be served each year during the term. (b) 20% of participants (of those able to work- e.g. not disabled or retired) will be employed by exit date. (c) 20% of participants will exit to permanent housing. (d) 85% of participants will complete a Housing Plan.
(e) 10% of participants will exit to another level of care (DMH IHP, other stable temporary housing location). *{Note: we will redirect any Veterans who ore referred to this program to our existing VA beds, so they would not enter the project and would not be counted in this measure. We can't do the same for DMH, because the participant needs to be screened and enrolled by DMH before they can transfer to the DMH Interim Housing Program at Bell Shelter or another facility.)
EXHIBIT B-BUDGET
The Organization shall provide the following:
l) Referralsofindividuals whoareexperiencinghomelessnessfor consideration for acceptance into the Crisis Housing Program at The Salvation Army Bell Shelter.
2) Organization shall pay Contractor at the rate of $89 per bed per night for 6 reserved beds, not to exceed a total compensation of $194,910.00, for the term of this Agreement. paid monthly in arrears upon the presentation of aninvoice.
ITEM 6
September 23, 2025
CITY OF HUNTINGTON PARK
Office of the City Clerk
City Council Agenda Report
Honorable Mayor and Members of the City Council
City of Huntington Park
6550 Miles Avenue
Huntington Park, CA 90255
Dear Mayor and Members of the City Council:
COUNCIL NOMINATION AND CONSIDERATION FOR APPOINTMENT TO VARIOUS
COMMISSIONS
IT IS RECOMMENDED THAT CITY COUNCIL:
1. Make appointments to Commissions consistent with provisions set forth in Ordinance No. 2025-08.
PURPOSE/JUSTIFICATION OF RECOMMENDED ACTION
On August 4, 2015, the City Council adopted Ordinance No. 2025-08 which established a new process for making appointments to various City Commissions.
Individuals appointed to Commissions will be required to submit to a LiveScan and subsequently take an Oath of Office.
FISCAL IMPACT
There is no fiscal impact. Compensation for added Commissioners has been budgeted for FY 2025/26 to account 111-0123-413.19-05.
CONCLUSION
Commissioners shall have a term of four (4) years. The term of office shall commence upon approval by the City Council and shall expire on the same date of the expiration of the term of their nominating Councilmember. After the appointment the City Clerk will notify applicant of their appointment.
COUNCIL NOMINATION AND CONSIDERATION FOR APPOINTMENT TO VARIOUS
COMMISSIONS
September 23, 2025
Respectfully submitted,
RICARDO REYES
City Manager
EDUARDO SARMIENTO,
City Clerk
ATTACHMENT(S)
A. Ordinance No. 2025-08, Amending the municipal code of the City of Huntington Park Chapter 11 of Title 2, entitled “City Commissions”.
ATTACHMENT "A"