Indio City Council
July 16, 2025

Report of changes to the Development Services Procedural Guidelines (Rey... Page 438 of 1774 Form C-3 (Page 2 of 2)
Step 1.

First Inspection
Step 2.

Meter Pick-Up
Step 3.

After Meters
with Backflow
are Installed
Step 4.

After Meter is
Installed
Step 5.

NEW METER INSTALLATION PROCESS ‐ RESIDENTIAL / COMMERCIAL After fees have been paid, you will be emailed or mailed a receipt, a copy of the Water Meter Application (Form C-3), and a list of lots and addresses.

Email in a request for your First Inspection.

In the subject line, Please add ATTN: 1st Inspection.

The inspector will inspect the Service Line, Angle Stop, and space allowance of Meter and Meter Box. See spec
sheet for installation instructions.

Email [email protected]
Please reference the tract, lot numbers
and addresses. Include a return phone
number to contact you if the inspection
does not pass.

After the First Inspection passes, you can request to
pick up your meter(s) by email at:

Email [email protected]
Meters shall be installed within (10) business days from date of pick up.

In the subject line, please add ATTN: Meter Release
Meter pick-up days Tuesday and
Thursday between 10 AM and 11 AM.

A backflow is required for Commercial, Industrial,
Residential Irrigation or properties with a pre-existing well 1" or larger.

After installing your meter and backflow, email in your request to [email protected] to schedule a
Meter/Backflow 2nd Inspection.

If the backflow passes inspection, water service will be If the meter and backflow does not pass
2nd Inspection, a Backflow Specialist
will contact you.

If your meter(s) does not require a backflow, email in your request to [email protected] ATTN: 2nd
Inspection.

If the meter installation passes inspection, water service will be turned on.

Please reference the tract, lot numbers
and addresses. Include a return phone
number to contact you if the inspection
does not pass.

Final (3rd) Inspection "Certificate of Occupancy"
Email request to ATTN: 3rd Inspection to schedule a
Final Inspection, at which time the inspector will sign off on the "Certificate of Occupancy" form.

Email [email protected]
Please reference the tract, lot numbers
and addresses. Include a contact name
and phone number so the Inspector can
call you to schedule an appointment.

Regarding Turning on the meter: Please do not turn the meter on. The IWA Staff are the only person(s) authorized to turn the angle stop on at the meter after the 2nd inspection has passed. IWA reserves the right to charge an Unauthorized Tampering of Meter fee for each meter turned on by someone other than the IWA Staff. If meter is moved to another location after the meter has passed 2nd inspection, an additional charge will be added for Unauthorized Meter Relocation.

Please reference the tract, lot numbers
and addresses you need meters for and
date you will pick up meters. Include a
return phone number to contact you.
www.indiowater.org 83-101 Avenue 45, Indio, CA 92201 Revised: January 2025

Report of changes to the Development Services Procedural Guidelines (Rey... Page 439 of 1774 Form C-4 (Page 1 of 2)
Permit # _________________
Please allow ten (10) business days from date received for processing.

Date of Application:

Applicant/Contact Person:

Email: Phone #:

APN #: Well Driller C-57 License #:

Site Address: Owner Address:

NEW WELL RECONSTRUCTION DESTRUCTION
OTHER (please specify):__________________________________ Proposed Use of Well (circle selection):

Payment
Code Fees Quantity
COW $304 Community Supply Well
AGW $157
LW $234
MW $125
$69 (Each additional well per site)
IW $125 Injection wells
$69 (Each additional well per site)
CAW $125 Cathodic Protection
ABW $69 Abandonment of well (See Specifications)
DRW $125 Driver well
PWE $69 Private well evaluation
DRR $11 Driller registration
WI $69 Inspection
Signature: Date:

For IWA office use only:

Received By: ______________________________________________ Date: _______________________ Approved By: _____________________________________________ Date: _______________________ Date Paid: ____________________ Amount Paid: ___________________ Receipt No.: ______________________ Check No.: ____________________ Payment Processed By: ____________________________ Well Drilling and Well Abandonment Permit Application
A plot plan for new wells must be attached to this application. Provide description of method for abandonment, construction or reconstruction of wells. Page 2 of this form must be completed as applicable to permit application.

Please make check payable to "Indio Water Authority"
To obtain a copy of Specifications for the Abandonment of Private Wells, please refer to Department of Water Resources, Water Well Standards: State of California (Bulletin 74-81 & 74-90) or contact [email protected].

Type of Work (circle selection):

Agriculture Supply Well
Industrial Supply Well
Monitoring well
www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 440 of 1774 Form C-4 (Page 2 of 2)
Permit # _________________
Project Name: Rig Type:

Location: Bit Type:

Date Installed: Datum:

Driller: Ground surface Elevation:

Driller Address:

Top of Casing Elevation (at mark): Static Water Level (Feet):

A) Depth of Well in Feet (Existing)
A) Depth of Well in Feet (Proposed)
B) Diameter of Boring in Inches (Existing)
B) Diameter of Boring Inches (Proposed)
Drilling Method
C) Casing Length (feet)
Casing Material
D) Diameter of Well in inches (Proposed)
D) Diameter of Well in inches (Existing)
E) Depth to top perforations (feet)
F) Perforated Length (feet)
Perforated (interval) From to
G) Surface Completion in Feet
Materials
H) Backfill (Feet)
Backfill material
I) Filter pack bridge in feet
Material
J. Filter Pack in feet
Pack material/size
K. Bottom zone if needed in feet
Material
L) Surface cover height above grade in inches
M) Well tail piece length in feet
Sand Pack (Yes or No)
Special Conditions:

Customer Signature: _____________________________________ Date:____________________ Well Drilling and Well Abandonment Permit Application
(Abandonment and New Construction)
All applicable fields should be completed and submitted with form C-4 page 1. Completed forms can be sent to [email protected].
www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January 2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 441 of 1774 Form C-5
Please allow three (3) business days from date received for processing.

Date of Application:

Applicant Name:

Email:

Phone
Address:

Historical Static Water Pressure (from SCADA)
Signature: ______________________________________________ Date: ________________ Static Pressure Information Request
To be completed by IWA Representative
Project Name:

Project Address:

The Indio Water Authority does not warranty or guarantee the results of the static pressure(s) indicated herein.

Static pressure(s) may vary over time as the result of modifications to the water distribution system or other unforeseen conditions.

LOW
www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January 2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 442 of 1774 Form D-1 (Page 1 of 2)
Customer Account # ______________________
Date of Application:

Service Address (if multiple lots, leave blank):

Primary Applicant:

Federal Tax ID#: Email:

Driver's License #: D.O.B.: SS#:

Mailing Address:

Street City State Zip
Primary Phone: Ext. Secondary Phone: Ext.

Secondary Applicant: Email:

Driver's License #: D.O.B.: SS#:

Type of Service
Are you the: Property Owner Tenant Property Manager
Is this property: Single Residential Apartments Commercial # of Units _____ Commercial with Units _____

1. Completely fill out Water Service Request FORM D-1 (page 1 of 2) - all fields required.

2. Read, sign and date Start Service Acknowledgement of Terms and Conditions FORM D-1 (page 2 of 2).

3. Provide a Federal Tax ID number for business if Applicant is under a business name.

4. Provide a clear copy of a valid (not expired) Drivers License or Government Issued ID for each Applicant (this does not apply if Applicant is using business name and providing W-9 with Federal Tax ID number).
include a list with tract, phase, service addresses and lot numbers and lot size (sf)for New Development Water Request.

Important Information
Please remember all faxed/emailed requests received by 5:00PM, Monday - Friday will take five (5) business days (excludes date the fax/email request was sent) to process your completed New Development Water Account Request.

New Water Account Request Application
Information and Instructions for Water Service Request on New Meter Installation (AFTER 2ND METER INSPECTION HAS PASSED)

5. If service is for multiple lots, include copy of Exhibit Address Listing. If you do not have this, To abide by Identity Theft Laws, we must ask that you provide a copy of a valid Driver’s License or Government Issued ID for each Applicant, if you are the Applicant. If Applicant is a business, please provide Federal Tax ID number. Failure to provide proper identification will delay processing of your application and purchase of meters. www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January 2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 443 of 1774 Form D-1 (Page 2 of 2)
Customer Account # _______________
Start Service Acknowledgement of Terms and Conditions
The Indio Water Authority will start water service and billing provided by the INDIO WATER AUTHORITY to undersigned customer(s) ("Customer") under the following conditions:

This acknowledgement and Water Service Request forms must be completed, signed and received by Customer by one VIA mail, fax, email, or in person, to the Indio Water Authority office prior to the activation of any service.

Customer acknowledges that water services are only for the premises stated in the Water Service Request Form.

Customer acknowledges that the Indio Water Authority owns, operates, and maintains only the portion of the water service line from the water main to the outlet end on the downstream side of the meter. Customer is responsible for the remaining portion of the service line to the customer service In compliance with Federal Trade Commission requirements, the “Identity Theft Red Flag Rule” mandates that Indio Water Authority requires the presentation of a valid form of identification from the person or persons who are establishing water account. Customer acknowledges this condition of compliance and must present government-issued identification to establish water service.

Customer acknowledges that the Indio Water Authority will provide a single service connection to the Property. If the Indio Water Authority disconnects water service to the Property for any reason, including, but not limited to, making repairs, waterline extensions, or failure to make payment when due, the Indio Water Authority may discontinue the service pursuant to the applicable provisions in the Indio City Code.

Customer acknowledges that if the Indio Water Authority discontinues water service to the Property, there will be no water service for the fire sprinkler system and that there will not be any fire sprinkler protection. Customer understands this risk and assumes all risk of loss and damage to the Property, including any structures or adjacent structures or injuries to persons arising out of termination or interruption of such water service by the Indio Water Authority, and waives all such claims against the Indio Water Authority.

Customer assumes all risk of loss or damage to personal and real Property due to backflow from the fire system portion of the customer service line into the domestic portion of the customer service line for any reason whatsoever, including without limitation, any water quality exceedances.

Customer shall hold harmless the Indio Water Authority from and against all actions, causes of action, damages, demands, liabilities, cost (including but not limited to reasonable attorney fees), claims, losses and expenses of every type and description cost to which it may be subject or put, by (A) The design, construction, testing, operation maintenance, repairs and replacement of the fire sprinkler system located on the Property during the period set forth in this Agreement.
(B) Failure to perform any required maintenance on the fire sprinkler system and backflow assembly located on the Property during the establish period set forth on this application.
(C) Any death, injury, damage, accident, or casualty caused or claimed to be caused by the discontinuance of the water service to the Property for any reason, including, but not limited to, Customer's failure to make payment when due.

Customer acknowledges that the Indio Water Authority shall have no obligation or responsibility concerning the design, construction, testing, operations, maintenance, repair or replacement of the Customer's fire sprinkler system during the period set forth on this application.

Customer agrees to install a shut off valve between the house on the Property and the water service connection to meter. At Customer’s expense, Customer will be responsible for any cost relating to materials and labor-related expense related to the installation of their own shut off valve. Customer further agrees to prohibit the tampering with the portion of the water service line from the water main to the outlet of the pipes, gate valve on the Customer acknowledges that Customer is responsible for payment for the above services at the rate now or hereinafter established by resolution of ordinance, must abide by all rules pertaining hereto as set forth in the Indio City Code fixing water rates, and must abide by any regulations promulgated by the City of Indio or the Indio Water Authority. Customer promises to pay any bill accrued from the date of this application until Customer gives the Indio Water Authority written notification at least two working days prior to any termination of service. Customer further agrees that Customer is responsible for all water service between the time the Property is vacated and the time effective written notice is given to the Indio Water Customer guarantees that all charges, fine and penalties, if any, and water bills for water used at the service number and address shown on the face hereof will be promptly paid in the time as provided by the ordinance or resolution of the City of Indio or the Indio Water Authority. Customer promises to pay any and all attorney and court cost that may be necessary to enforce the terms of this Agreement, including any action to collect any overdue All applicants for service connections or water service shall be required to accept the conditions of pressure and service as are provided by the distributing system at the location of the proposed service connection, and to hold the Water Department harmless from all damage arising from low pressure or high pressure conditions or interruptions of service.

I hereby authorize the Indio Water Authority to activate my water utility services based on the conditions set forth above.

I HAVE REVIEWED THIS AGREEMENT, FULLY UNDERSTAND ITS TERMS, AND AGREE TO BE BOUND BY ITS PROVISIONS.

Customer Signature Date
www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January 2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 444 of 1774 Form D-2
Application Date:

Contractor Name: Contractors License #
Applicant/Contact Person:

Email: Phone #:

Mailing Address:

Is this project for:

Indio Water Authority Contractor
City of Indio Other (please specify): ______________________________________________ Location and type of work to be performed:

Date of shut off:

Duration of shut off:

Number of Units:

Copy of Contract or Agreement
Services Cost Quantity
Water Main shutdown & inspections fees $429 Payment Code: WMSD After-hours fee (if applicable) $136
Date:

For IWA office use only:

Date Paid: ______________ Amount Paid: __________________ Receipt No.: __________________ Received By (Customer Service): ___________________________ Received Tag Form:________________________________________ Approved Date & Time of Shutdown:_________________________________ Utility Account to Bill:_____________________________________ Comments:______________________________________________________ Work Order No.:__________________________________________ _______________________________________________________________ Comments:_______________________________________________ Turn off From: _______________ AM or PM (circle selection) through _______________ AM or PM (circle selection) Customer Signature:

Water Main Shutdown Fees to be billed:

Copy of resident/occupant notification
GRAND TOTAL: $__________________
I hereby make application to Indio Water Authority for shutdown of a water main. I agree to notify all affected customers or occupants as stated above. I promise to pay the Indio Water Authority for the above services at the rate of a water main shutdown fee and inspection fee of $429.00, and if applicable, an after-hours fee of $136.00.

Inspector Approval: _____________________________ Date:____________ Operations Approval ____________________________ Date:____________ Please make check payable to "Indio Water Authority"

FIELD ADMINISTRATION
Water Main Shutdown Application
PLEASE ALLOW FIVE (5) BUSINESS DAYS FROM DATE RECEIVED IN OFFICE FOR PROCESSING.

In compliance with Indio Water Authority and City of Indio, all affected residents of the water shutdown must be given 45-hour notice by the contractor before service can be interrupted due to facility repairs. Contractor must submit the following information:

CONTACT [email protected]
www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January 2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 445 of 1774 Form D-3
Date of Application:

Applicant/Contact Person:

Email: Phone #:

Site Address: Owner Address:

Type of Abandonment:

Fire Hydrant (Private)
Please provide location and type of work to be performed:

Water Service
Please provide location and type of work to be performed:

Fire Service
Please provide location and type of work to be performed:

Other (please specifiy):

Signature:

For IWA office use only:

Received By: _________________________________________ Date: _________________ Approved By: ________________________________________ Date: _________________ Comments: ____________________________________________________________________________________ Date:

Water Infrastructure Abandonment
NOTE: A plot plan must be attached to this application showing specific location of work.

All abandonments will require a water main shutdown (Form D-2) and service line inspection (Form C-1) I hereby make application to Indio Water Authority for water infrastructure abandonment. I acknowledge that all abandonments will require a water main shutdown application (Form D-2) and will notify all affected customers or occupants. www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January 2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 446 of 1774 Form D-4 (Page 1 of 4)
Instructions to install a hydrant meter and turn on water service Important Information
Deposit = $1,000.00
Installation Fee = $64.00
Additional fees attached

1. Nearest cross streets of new hydrant location

2. Flag Hydrant
Please read the following statements carefully:

1. I will not use this Fire Hydrant Meter for irrigation purposes.

If you have further questions: contact Customer Service at (760) 391-4038.

Fire Hydrant Meter Application

2. I will not use this Fire Hydrant Meter to fill any
type of water feature including but not limited to

3. If there is no air gap, the vehicles and/or vessels must have a reduced pressure principle/device with a copy of the latest test.

1. Completely fill out Fire Hydrant Meter Application FORM D-4, page 2 (all fields r

2. Sign and Date the Start Service Acknowledgement of Terms and Conditions FOR

4. Include a check in the amount of $1,064.00 payable to Indio Water Authority.

As stated on the application, you are required to pay the following prior to the installation of the hydrant meter:

We are closed weekends and Holidays. We only install Hydrant Meters Monday through Friday (excluding holidays).

To abide by Identity Theft Laws, we must ask that you provide a copy of a valid (not expired) Driver’s License or Government Issued ID for each Applicant.

Failure to provide proper identification will delay processing of your application.

If the customer needs the hydrant meter moved to another hydrant, there is a $64.00 charge. Only IWA can move the meter. You will need to call Customer Service at (760) 391-4038 to schedule for the following business day and provide Please attach a map of the location and flag fire hydrant.

3. Provide a clear Copy of a valid Government Issued ID.

5. Installation of a hydrant meter request must be received at our office before 1:00 p.m. for installation of the meter the NEXT BUSINESS DAY. Any requests after 1:00 p.m. will take up to TWO (2) BUSINESS DAYS for installation of the www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January 2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 447 of 1774 Form D-4 (Page 2 of 4)
Customer Account # _______________
Date of Application: Date service to begin:

Type of Use: Water Tower Water Truck Dust Control Mobile Structure Other:

Duration of Use:

Nearest Cross Streets*:

Federal Tax ID #:

Primary Applicant: Email:

Drivers License #: D.O.B.: SS #:

Mailing Address:

Street City State ZIP
Primary Phone: ( ) - ext. Secondary Phone: ( ) - ext.

Contact Person: Job Title:
* Please attach a map of the location of the hydrant and flag the hydrant.

Customer Needs the Hydrant For:

Estimated Usage gal/min
Circle desired meter size based on estimated usage
Meter Size : 1" 3" 4" 6"
Please refer to attachment for meter size monthly rental fees and additional applicable fees 1" = 50 gpm 3" = 500 gpm 4" = 600 gpm 6" = 1,200 gpm
Hydrant Meter Fee Information
For IWA office use only
Is form complete? ____ Yes ____ No If no, reason: __________________________________________ Did Customer include map showing location of hydrant? ______ Yes ______ No Customer Contacted? ____ Yes ___ No How? ________________________________________________ Notes:

A payment of $1,064.00 ($1,000 deposit and $64.00 installation fee) is required with this form, prior to the installation of a hydrant meter.

A $20.00 establishment fee (set-up charge) will be charged on your first bill. This is a one time charge only and cannot be waived.

Fire Hydrant Meter Application
You can use one of the following options to send your application and payment:

Fax (760) 391-6441
Email: [email protected]
Maximum Meter Size Flow Rate:
www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January 2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 448 of 1774 Form D-4 (Page 4 of 4)
Hydrant Meter Installation $64
Relocation of Hydrant Meter $64
Construction Meter Deposit For Water Service $1,000 Refundable Construction Meter Rental Charge $79 Monthly Fee
1" Meter $52.90 Monthly Base Service Fee
3” Meter $317.37 Monthly Base Service Fee
4” Meter $528.96 Monthly Base Service Fee
6” Meter $1,057.88 Monthly Base Service Fee
Water Service Establishment-Construction Meter $20 One Time Fee, Set Up Account Tier 1 Water Consumption $1.41 Per 100 cu. ft. (748 Gallons) CVWD Replenishment Assessment $0.16 Per 100 cu. ft. (748 Gallons) City Utility Tax 6% City utility tax
Delinquency Fee 10% 10% penalty on delinquent bills
Unauthorized Meter Relocation Fee (MM) $276 Penalty Per Meter Special Request Water Quality For Construction $245 One-time

CONSTRUCTION METERS
MONTHLY SERVICE CHARGE (Based on meter size, effective January 1, 2018) ADDITIONAL SERVICE FEE & TAX (effective January 1, 2018)

MISCELLANEOUS ACCOUNT FEES
Fire Hydrant Meter Application
www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January 2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 449 of 1774 Form D-4 (Page 4 of 4)
Hydrant Meter Installation $64
Relocation of Hydrant Meter $64
Construction Meter Deposit For Water Service $1,000 Refundable Construction Meter Rental Charge $79 Monthly Fee
1" Meter $52.90 Monthly Base Service Fee
3” Meter $317.37 Monthly Base Service Fee
4” Meter $528.96 Monthly Base Service Fee
6” Meter $1,057.88 Monthly Base Service Fee
Water Service Establishment-Construction Meter $20 One Time Fee, Set Up Account Tier 1 Water Consumption $1.41 Per 100 cu. ft. (748 Gallons) CVWD Replenishment Assessment $0.16 Per 100 cu. ft. (748 Gallons) City Utility Tax 6% City utility tax
Delinquency Fee 10% 10% penalty on delinquent bills
Unauthorized Meter Relocation Fee (MM) $276 Penalty Per Meter Special Request Water Quality For Construction $245 One-time

CONSTRUCTION METERS
MONTHLY SERVICE CHARGE (Based on meter size, effective January 1, 2018) ADDITIONAL SERVICE FEE & TAX (effective January 1, 2018)

MISCELLANEOUS ACCOUNT FEES
Fire Hydrant Meter Application
www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January 2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 450 of 1774 Form D-5
Applicant Name: Phone #:

Account Number: Email:

Service Address:

Meter Information
Existing Meter
Commercial Residential
If Commercial or Residential, is Fire Protection System Fed by Existing Meter? No
Yes If yes, please contact IWA Engineering for further evaluation.

Desired Meter
Size Meter Type Max Fixture Units
3/4" Positive Displacement
1" Positive Displacement
Preliminary Meter Down Size Quote
If work done by Licensed Plumber:

Description
Meter Device $ Meter Device
Estimated Labor Cost Inspection Fee
(2 Inspections)
Estimated Total: $
Signature:

For IWA office use only:

Received By: _________________________________________ Date: _________________ Approved By: ________________________________________ Date: _________________ Comments: __________________________________________________________________________________________ 50 48
$494.00 128
If work done by IWA:

Meter Downsize or Upsize Request Application
Instructions: Complete this form in its entirety, sign, and return to Indio Water Authority (IWA) via [email protected], or fax to (760) 391-6433 ATTN: IWA Engineering, or by mail.

Size*: _____________ (inch)
Cost of Meter
$418.00
Max GPM
30 Description Amount
By signing this, I agree to a meter down size and accept the change in flow availability to my service location. I agree to pay in full the quote provided to me by Indio Water Authority. The total cost may be higher than the original quote due to the condition of the existing meter. Meters larger than 1-inch will be required to pay additional labor and material costs. Other costs associated may include, but not limited to, meter box replacement, customer shutoff ball valve, and extra fittings. Additional costs associated will be determined solely by Indio Water Authority and will be included as part of the next month's bill after work is complete. I also understand that any and all future cost to return the meter to its original size will need to be paid to IWA.

Please make check payable to "Indio Water Authority" if applicable or required. $ 138.00 300.00 $
Estimated Additional Parts 50.00 $
Per Chapter 54, Section § 54.062 LANDSCAPE AND WATER CONSERVATION, “Consumers, contractors, or any other person shall not tamper with or make inoperable any permanent meter that is installed to record water usage.” By installing a shutoff valve, it eliminates the possibility tampering charge, which is $315 for the first offense and $430 the second offense. Customers without a shutoff valve will be required to install the valve to be in compliance with the municipal code. Cost for the shutoff valve is $150. $
Amount
Date:
www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January 2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 451 of 1774 Form D-5
Customer to coordinate IWA inspections and meter pick up (meter pickup not required if Customer paid for optional IWA Installation service) by sending email to [email protected] one business day prior to intended pick-up and provide service address, return phone number, date that Customer will pickup meter. Meter pick-up days are Tuesdays and Thursdays between 10AM11AM. For IWA Installation and IWA Inspections, D-5 estimated fees will be adjusted (reduced or increased, see Form D-5) to actual costs and accounted for in Customer's next effective water bill depending on the timing of installation.

ESTIMATED PROCESS TIME: 15 BUSINESS DAYS
ESTIMATED MINIMUM REMAINING FEES: $750
(FOR EXAMPLE: 3/4 -INCH IWA INSTALLATION), SEE FORM D-5 FOR DETAILS Forms and Inquiries may be submitted directly, by mail to: 83-101 Avenue 45 Indio, CA 92201 or Email: [email protected]
Carefully read and fill out all enclosed forms completely and accurately. IWA Engineering is available for assistance as needed.

Submit all enclosed forms to IWA Engineering (Form B-2 Water Meter Clearance, Form D-5 Meter Downsize Request, and Form D-6 Credit Card Authorization if applicable) with only Form B-2 evaluation fee to be paid at time of forms submittal. Payment will be processed and a receipt will be sent to Customer.

ESTIMATED PROCESS TIME: 5 BUSINESS DAYS OR LESS
FEES DUE: $86
IWA Engineering will evaluate the request and notify Customer as to eligibility to downsize the meter. Approved requests will proceed to IWA installation processing.

ESTIMATED PROCESS TIME: 5 BUSINESS DAYS OR LESS
Indio Water Authority
IWA Engineering Phone Line: (442) 400-5250
Water Meter Downsize
(All Forms and detailed Procedural Guidelines also available for download on IWA website) www.indiowater.org 83-101 Avenue 45, Indio, CA 92201 Revised: January 2025

Report of changes to the Development Services Procedural Guidelines (Rey... Page 452 of 1774 Form D-6
Applicant/Contact Person: Phone #:

Project Name: Email:

Project Address:

Tract No.: Lot No.(s):

Driver's License Information

1. Complete the entire remittance form at
bottom of page.

2. Place Driver's License of Authorized Signer
in box to the right and photo copy.

3. Email to [email protected] or fax to
(760) 391-6440 with required forms.

Payment Information (exactly as it shows on card)

VISA MASTERCARD
Credit Card Number:

PLEASE PRINT
Expiration Date: V Code:

MM/YY 3-DIGIT ON BACK OF CARD
Cardholder Name:

Credit Card Billing Address:

City: State: Billing Zip Code:

Amount: $
Cardholder Signature: Date:

OFFICE USE ONLY:

Credit Card Authorization
Phase:

Place Driver's License here and photo copy
this entire sheet
PAYMENT AUTHORIZATION CODE: DATE PROCESSED:
www.indiowater.org 83-101 Avenue 45, Indio, CA 92201
Revised: January 2025
Appendix C

Report of changes to the Development Services Procedural Guidelines (Rey... Page 453 of 1774 Development Services Procedural Guidelines, Updated January 2025

APPENDIX D

WATER AGREEMENTS AND

RELATED TEMPLATE FORMS

Report of changes to the Development Services Procedural Guidelines (Rey... Page 454 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

WATER AGREEMENTS AND RELATED TEMPLATE FORMS
Instructions:

Customer information should be completed, and pertinent boxes should be checked for documents submitted to IWA. Completed documents can be submitted to [email protected].

Applicant Name:

Phone #:

Email Address:

Project Name:

Project Address:

Tract No.:

Phase & Lot No.:

Water Improvement Procedure Checklist
Official Board Approval Documents Comments
Customer IWA
IWA Improvement Agreement ___________________________
Engineer's Opinion of Probable Cost ___________________________ Payment Bond (Labor and Material) ___________________________ Performance Bond ___________________________
Pre-Construction
Water Bond Release Procedure Form ___________________________ Shop Drawing Submittal Review Form ___________________________ Project Completion
Bill of Sale ___________________________
IWA Easement Templates ___________________________
Customer Signature: ____________________________________ Date: __________________

Report of changes to the Development Services Procedural Guidelines (Rey... Page 455 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D Recording Requested By:

Indio Water Authority
When Recorded Return To:

Sabdi Sanchez, CMC
City Clerk Administrator
City of Indio
100 Civic Center Mall
Indio, California 92201
Exempt from recording fees pursuant to Govt. Cod. Sec. 27383 (Space Above this Line for Recorder’s Use)

INDIO WATER AUTHORITY

WATER IMPROVEMENT AGREEMENT
DATE OF AGREEMENT: _______________________________________________________ NAME OF DEVELOPER: _______________________________________________________ (referred to as “DEVELOPER”) NAME OF PROJECT: __________________________________________________________ (referred to as “PROJECT or SUBDIVISION”)
TRACT NO.: __________________________________________________________________ TENTATIVE MAP RESOLUTION OF APPROVAL NO.

OR PLANNING APPLICATION NO.: ______________________________ (referred to as “Resolution of Approval”)
ESTIMATED TOTAL COST OF IMPROVEMENTS: $ ___________________________ ESTIMATED COMPLETION DATE: _________
This Agreement is made and entered into by and between the Indio Water Authority, a joint powers authority, hereinafter referred to as IWA, and the DEVELOPER.

RECITALS
A. DEVELOPER desires to construct off-site water improvements for the extension of its water mains as well as guarantee the satisfactory completion of such work for a project

Report of changes to the Development Services Procedural Guidelines (Rey... Page 456 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D known as the “_________________________________” pursuant to the provisions of the Subdivision Map Act of the State of California (“Subdivision Laws”) and the applicable City of Indio ordinances and IWA requirements.

B. Pursuant to Resolution No. ______ (“Resolution of Approval”), Tentative Parcel Map _______ (PM __________ ) has been approved, subject to the Subdivision Laws and the requirements and conditions contained in the Resolution of Approval, for property located at Assessor Parcel Numbers _____________ through ___________ and ___________ through ___________ (“PROJECT”) and as further described in the legal description attached as Exhibit “A”. The Resolution of Approval is on file in the Office of the IWA and is incorporated into this Agreement by reference.

C. The Subdivision Laws establish as a condition precedent to the approval of a final map that DEVELOPER must have complied with the Resolution of Approval and must complete certain water improvements, among others, in compliance with City of Indio (“City”) and IWA standards.

D. In consideration of this Agreement and other good and sufficient consideration, DEVELOPER agrees to enter into this Agreement and promises to install and complete, at DEVELOPER’S own expense, the off-site water improvement work required by IWA in connection with the proposed subdivision. DEVELOPER has secured this Agreement by improvement security required by the Subdivision Laws.

E. Complete improvement plans for the construction, installation and completion of the improvements described herein have been prepared by DEVELOPER and approved by the IWA Engineer. The improvement plans are on file in the Office of the IWA and are incorporated into this Agreement by this reference (“Improvement Plans”). All references in this Agreement to the Improvement Plans shall include reference to any specifications for the improvements as approved by the IWA Engineer.

F. An estimate of the cost of construction of the improvements according to the Improvement Plans has been made and has been approved by the IWA Engineer. The estimated amount is stated on Page 1 of this Agreement.

G. The City and IWA have adopted standards for the construction and installation of said improvements. The Improvement Plans have been prepared in conformance with applicable City and IWA standards in effect on the date of approval of the Resolution of Approval.

H. DEVELOPER recognizes that by approval of the final map for this subdivision, the City has conferred substantial rights upon DEVELOPER, including the right to sell, lease, or finance lots within the subdivision, and has taken the final act necessary to subdivide the property within the subdivision. As a result, the City and IWA will be damaged to the extent of the cost of installation of the improvements by DEVELOPER’S failure to perform its obligations under this Agreement, including, but not limited to, DEVELOPER’S obligation to complete construction of the improvements by the time established in this Agreement. The City and IWA shall be entitled

Report of changes to the Development Services Procedural Guidelines (Rey... Page 457 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D to all remedies available to it pursuant to this Agreement and the Subdivision Laws in the event of a default by DEVELOPER. It is specifically recognized that the determination of whether a reversion to acreage or rescission of the SUBDIVISION constitutes an adequate remedy for default by the DEVELOPER shall be within the sole discretion of the City.

NOW THEREFORE, in consideration of the recitals set forth above, DEVELOPER and IWA agree as follows:

1. IWA Approval of Application for Extension of Water Mains.

Pursuant to an application made to IWA by DEVELOPER and in consideration of this Agreement, IWA hereby agrees to extend its water mains from the presenting existing mains or allow such an extension by DEVELOPER subject to the terms and conditions set forth in this Agreement.

2. DEVELOPER’S Obligations to Construct Improvements. DEVELOPER shall:
a. At its sole cost and expense, provide construction management, construction staking, design of water plans and construct and install the off-site public water system improvement together will all other appurtenances as set forth in Exhibit “B” to this Agreement (the “Improvements”) based upon preliminary engineering plans and studies and the Improvement Plans submitted to IWA. This description is intended to roughly outline the scope of the works and improvements to be designed and constructed in connection with this Agreement. The exact works and improvements comprising the Improvements may change as a result of site requirements, changes in construction standards, geologic conditions, ability to locate adequate source of water pressure and supply, engineering constraints, or other factors. The IWA Engineer, in his or her reasonable discretion, may approve substitute works and improvements to replace some or all of the works and improvements set forth in Exhibit “B” to this Agreement, if such substitute works and improvements would provide the PROJECT services of a similar nature to those provided by the works and improvements set forth in Exhibit “B” to this Agreement.
b. Complete by the time established in Exhibit “C” of this Agreement and at DEVELOPER’S own expense, the Improvements in conformance with the Improvement Plans and the IWA standards.
c. Construct such Improvements in full compliance with the approved Improvement Plans and the requirements of this Agreement, and in accordance with any other applicable IWA or City of Indio requirements and conditions, subject to inspection and approval by IWA. Such work shall be undertaken by a qualified California licensed contractor.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 458 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D d. Furnish the necessary materials for completion of the Improvements in conformity with the Improvement plans and IWA standards.
e. Prevailing Wages. Pursuant to the requirements of Labor Code Section 1720, DEVELOPER shall pay prevailing wages for all work performed for the construction, alteration, demolition, installation, or repair for the Street Improvement Work required by this Agreement. In accordance with the provisions of Section 1773 of the Labor Code of the State of California, the IWA has obtained the general prevailing rate of per diem wages and the general rate for holiday and overtime work in this locality for each craft, classification, or type of workman needed to execute under this Agreement from the Director of the Department of Industrial Relations. These rates are on file with the Office of the IWA. Copies may be obtained at cost at the Office of the IWA. DEVELOPER shall post a copy of such wage rates at the job site and shall pay the adopted prevailing wage rate as a minimum. DEVELOPER shall comply with the provisions of Sections 1773.8, 1775, 1776, 1777.5, 1777.6 and 1813 of the Labor Code and other applicable laws and regulations with respect to the payment of prevailing wages. Pursuant to the provisions of 1775 of the Labor Code, DEVELOPER shall forfeit to the IWA, as a penalty, the sum of $25.00 for each calendar day, or portion thereof, for each laborer, worker, or mechanic employed, paid less than the stipulated prevailing rates for any work done under this Agreement, by it or by any subcontractor under it, in violation of the provisions of the Agreement or in violation of any applicable laws or regulations pertaining to the payment of prevailing wages. f. Acquire and dedicate, or pay the cost of acquisition by IWA, of all right-of-way, easements and other interests in real property for construction or installation of the Improvements, free and clear of all liens and encumbrances. The DEVELOPER’S obligations with regard to acquisition by IWA of off-site right-of-way, easements and other interests in real property shall be subject to a separate Agreement between DEVELOPER and IWA. DEVELOPER shall also be responsible for obtaining any public or private drainage easements or authorizations to accommodate the PROJECT.
g. Comply with all requirements of the Resolution of Approval and any amendments thereto, and with provisions of the Subdivision Laws.

3. Acquisition and Dedication of Easement of Right-of-Way. If any of the public improvement and land development work contemplated by this Agreement is to be constructed or installed on land not owned by DEVELOPER, no construction or installation shall be commenced before:
a. The offer of dedication to IWA of appropriate right-of-way, easements or other interest in real property, and appropriate authorization from the property owner to allow construction or installation of the improvements or work, or

Report of changes to the Development Services Procedural Guidelines (Rey... Page 459 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D b. The dedication to, and acceptance by, the IWA of appropriate right-of-way, easements or other interests in real property, as determined by the IWA Engineer, or
c. The issuance by a court of competent jurisdiction pursuant to the State Eminent Domain Law of an order of possession. DEVELOPER shall comply in all respects with the order of possession.

Nothing in this Section 3 shall be construed as authorizing or granting an extension of time to DEVELOPER.

4. Security. DEVELOPER shall at all times guarantee DEVELOPER’S performance of this Agreement by furnishing to IWA, and maintaining, good and sufficient security as required by the Subdivision Laws on forms approved by IWA for the purposes and in the amounts as follows:
a. To assure faithful performance of this Agreement in regard to said improvements in an amount of 100% of the estimated cost of the improvements; and b. To secure payment to any contractor, subcontractor, persons renting equipment, or furnishing labor materials for the improvements required to be constructed or installed pursuant to this Agreement in the additional amount of 100% of the estimated cost of the improvements; and
c. To guarantee or warranty the work done pursuant to this Agreement for a period of one year following acceptance thereof by IWA against any defective work or labor done or defective materials furnished in the additional amount of 10% of the estimated cost of the improvements.

The securities required by this Agreement shall be kept on file with the Office of the IWA.

The terms of the security documents referenced herein are incorporated into this Agreement by this reference. If any security is replaced by another approved security, the replacement shall be filed with the Office of the IWA and, upon filing, shall be deemed to have been made a part of and incorporated into this Agreement. Upon filing of a replacement security with the Office of the IWA, the former security may be released.

5. Alterations to Improvement Plans.
a. Any changes, alterations or additions to the improvement plans and specifications or to the improvements, not exceeding 10% of the original estimated cost of the improvements, which are mutually agreed upon by the IWA and DEVELOPER, shall not relieve the improvement security given for faithful performance of this Agreement. In the event such changes, alterations, or additions exceed 10% of the original estimated cost of the improvements, DEVELOPER shall provide improvement security for faithful performance as required by Paragraph 4 of this

Report of changes to the Development Services Procedural Guidelines (Rey... Page 460 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D Agreement for 100% of the total estimated cost of the improvement as changed, altered, or amended, minus any completed partial releases allowed by Paragraph 7 of this Agreement.
b. The DEVELOPER shall construct improvements in accordance with the IWA standards in effect at the time of adoption of the Resolution of Approval. IWA reserves the right to modify the standards applicable to the PROJECT and this Agreement, when necessary to protect the public health, safety and welfare.

6. Inspection.
a. DEVELOPER shall at all times maintain proper facilities and safe access for inspection of the Improvements by the IWA inspector and to the businesses or residences wherein any work is in progress. IWA shall have the right to enter any construction site at any time to inspect the work or the progress of construction of the Improvements that are the subject of this Agreement. Upon completion of the work the DEVELOPER may request a final inspection by the IWA Engineer, or the IWA Engineer’s authorized representative. If the IWA Engineer, or the designated representative, determines that the work has been completed in accordance with this Agreement, then the IWA Engineer shall certify the completion of the Improvements for acceptance by IWA. No improvements shall be finally accepted unless aspects of the work have been inspected and determined to have been completed in accordance with the Improvement Plans and IWA and if applicable City standards. DEVELOPER shall bear all costs of inspection and certification.

The inspection by IWA of the construction for conformance with the Improvement Plans shall not be deemed to confer liability on IWA or the City or otherwise place the responsibility for properly constructing and inspecting the Improvements upon IWA.
b. IWA is not responsible and does not own the Improvements until they are inspected and approved and accepted by IWA and all fees and charges associated with the construction of the Improvements and/or other fees owed by Developer to the IWA are paid in full. Until such time, DEVELOPER is responsible for the Improvements and is liable for all damage to said facilities. The Developer shall indemnify IWA, its governing board, officers and employees for any and all claims of any kind relating to the construction of the Improvements incurred prior to the IWA’s acceptance of said facilities.
c. At no time during construction or prior to IWA’s acceptance of the Improvements constructed by DEVELOPER shall DEVELOPER, its agents or employees, populate or use the Improvements for any unauthorized purpose, or populate the Improvements with non-potable water or any other chemical or substance not authorized in writing by IWA.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 461 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

7. Release of Securities. Subject to approval by the IWA Board, the securities required by this Agreement shall be released as follows:
a. Security given for faithful performance of any act, obligation, work or agreement shall be released upon the final completion and acceptance of the act or work, subject to the provisions of subsection (b) hereof.
b. The IWA Engineer may release a portion of the security given for faithful performance of improvement work as the improvement progresses upon application therefore by the DEVELOPER; provided, however, that no such release shall be for an amount less than 25% of the total improvement security given for faithful performance of the improvement work and that the security shall not be reduced to an amount less than 10% of the total improvement security given for faithful performance until final completion and acceptance of the improvement work. In no event shall the IWA Engineer authorize a release of the improvement security, which would reduce such security to an amount below that required to guarantee the completion of the improvement work and any other obligation imposed by this Agreement.
c. Security given to secure payment to the contractor, his or her subcontractors and to persons furnishing labor, materials or equipment shall, six months after the completion and acceptance of the work, be reduced to an amount equal to the total claimed by all claimants for who lien have been filed and of which notice has been given to the legislative body, plus an amount reasonably determined by the IWA Engineer to be required to assure the performance of any other obligations secured by the Security. The balance of the security shall be released upon the settlement of all claims and obligations for which the security was given. d. No security given for the guarantee or warranty of work shall be released until the expiration of the warranty period and until any claims filed during the warranty period have been settled. As provided in paragraph 12, the warranty period shall not commence until final acceptance of all the work and Improvements by the IWA Board.
e. The IWA may retain from any security released an amount sufficient to cover costs and reasonable expenses and fees, including reasonable attorney’s fees. f. Any statute of limitations with respect to the obligations of DEVELOPER shall not apply to any bonds or other forms of security provided pursuant to this Agreement.

The Surety’s liability under any bonds or other forms of security provided pursuant to this Agreement shall be released only upon final completion and IWA’s acceptance of the work required pursuant to this Agreement. The expiration of any statute of limitations with respect to DEVELOPER shall not bar an action against the Surety under the bond or any other form of security provided pursuant to this Agreement.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 462 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

8. Injury to Public Improvements, Public Property or Public Utility Facilities.

DEVELOPER shall replace or have replaced, or repair or have repaired, as the case may be, all public improvements, public utility facilities and surveying or subdivision monuments which are destroyed or damaged as a result of any work under this Agreement. DEVELOPER shall bear the entire cost of replacement or repairs of any and all public or public utility property damaged or destroyed by reason of any work done under this Agreement, whether such property is owned by the United States or any agency thereof, or the State of California, or any agency or political subdivision thereof, or by the IWA or any public or private utility corporation or by any combination of such owners. Any repair or replacement shall be to the satisfaction, and subject to the approval, of the IWA Engineer.

9. Limitations of Damages. Until such time as all Improvements required by this Agreement are fully completed and accepted by IWA, and IWA authorizes connection of all or any part of the PROJECT to IWA’s water system, DEVELOPER shall not allow or request permits for occupancy of the PROJECT or any portion thereof. IWA shall not, nor shall any officer or employee thereof, be liable or responsible for any accident, loss or damage, regardless of the cause, happening or occurring to any third parties in privity with the DEVELOPER prior to the authorization by IWA to connect the PROJECT or any unit or portion thereof to IWA’s public water system, in accordance with IWA’s rules and regulations. All such risks shall be the responsibility of and are hereby assumed by DEVELOPER.

10. Permits. DEVELOPER shall, at DEVELOPER’S expense, obtain all necessary permits and licenses for the construction and installation of the improvements, give all necessary notices and pay all fees and taxes required by law.

11. Default of DEVELOPER.
a. Default of DEVELOPER shall include, but not limited to, DEVELOPER’S failure to timely commence construction of this Agreement; DEVELOPER’S failure to timely complete construction of the Improvements; DEVELOPER’S failure to timely cure any defect in the Improvements; DEVELOPER’S failure to perform substantial construction work for a period of twenty (20) calendar days after commencement of the work; DEVELOPER’S insolvency, appointment of a receiver, or the filing of any petition in bankruptcy either voluntary or involuntary which DEVELOPER fails to discharge within thirty (30) days; the commencement of a foreclosure action against the PROJECT or a portion thereof, or any conveyance in lieu or in avoidance of foreclosure; or DEVELOPER’S failure to perform any other obligation under this Agreement.
b. The IWA reserves to itself all remedies available to it at law or in equity for breach of DEVELOPER’S obligations under this Agreement. The IWA shall have the right, subject to this section, to draw upon or utilize the appropriate security to mitigate IWA damages in event of default by DEVELOPER. The right of IWA to

Report of changes to the Development Services Procedural Guidelines (Rey... Page 463 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D draw upon or utilize the security is additional to and not in lieu of any other remedy available to IWA. It is specifically recognized that the estimated costs and security amounts may not reflect the actual cost of construction or installation of the improvements and, therefore, IWA damages for DEVELOPER’S default shall be measured by the cost of completing the required improvements. The sums provided by the improvement security may be used by IWA for the completion of the Improvements in accordance with the Improvement Plans and specifications contained therein.
c. In the event of DEVELOPER’S default under this Agreement, DEVELOPER authorizes IWA to perform such obligation twenty (20) days after mailing written notice of default to DEVELOPER and to DEVELOPER’S Surety, and agrees to pay the entire cost of such performance by IWA.
d. At the sole discretion of IWA, IWA may take over the work and prosecute the same to completion, by contract or by any other method IWA may deem advisable, for the account and at the expense of DEVELOPER, and DEVELOPER’S Surety shall be liable to IWA for any excess cost or damages occasioned IWA thereby; and, in such event, IWA, without liability for so doing, may take possession of, and utilize in completing the work, such materials, appliances, plant and other property belonging to DEVELOPER as may be on the site of the work and necessary for performance of the work.
e. Failure of DEVELOPER to comply with the terms of this Agreement shall constitute consent to the filing by IWA of a notice of violation against all the lots in the PROJECT, or to request that the City rescind the approval or otherwise revert the SUBDIVISION to acreage. The remedy provided by this Subsection c is in addition to and not in lieu of other remedies available to IWA. DEVELOPER agrees that the choice of remedy or remedies for DEVELOPER’S breach shall be in the discretion of IWA.
f. In the event that DEVELOPER fails to perform any obligation, hereunder, DEVELOPER agrees to pay all costs and expenses incurred by IWA in securing performance of such obligations, including costs of suit and reasonable attorney’s fees.
g. The failure of IWA to take an enforcement action with respect to a default, or to declare a breach, shall not be construed as a waiver of that default or breach or any subsequent default or breach of DEVELOPER.

12. Warranty. DEVELOPER shall guarantee or warranty the work done pursuant to this Agreement for a period of one year after final acceptance by the IWA Board of the work and Improvements against any defective work or labor done or defective materials furnished. Where certain improvements are to be constructed in phases or sections, the one year warranty period shall commence after IWA acceptance of the last completed

Report of changes to the Development Services Procedural Guidelines (Rey... Page 464 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D improvement, If within the warranty period any work or improvement or part of any work or Improvement done, furnished, installed, constructed or caused to be done, furnished, installed or constructed by DEVELOPER fails to fulfill any of the requirements of this Agreement or the Improvement Plans and specifications referred to herein, DEVELOPER shall without delay and without any cost to IWA, repair or replace or reconstruct any defective or otherwise unsatisfactory part or parts of the work or structure. Should DEVELOPER fail to act promptly or in accordance with this requirement, DEVELOPER hereby authorizes IWA at IWA’s option, to perform the work twenty (20) days after mailing written notice of default to DEVELOPER and to DEVELOPER’S and agrees to pay the cost of such work by IWA. Should the IWA determine that urgency requires repairs or replacements to be made before DEVELOPER can be notified, IWA may, in its sole discretion, make the necessary repairs or replacement or perform the necessary work and DEVELOPER shall pay to IWA the cost of such repairs.

13. DEVELOPER Not Agent of IWA. Neither DEVELOPER nor any of DEVELOPER’S agents or contractors are or shall be considered to be agents of IWA in connection with the performance of DEVELOPER’S obligations under this Agreement.

14. Injury to Work. Until such time as the improvements are accepted by IWA, DEVELOPER shall be responsible for and bear the risk of loss to any of the improvements constructed or installed. Until such time as all improvements required by this Agreement are fully completed and accepted by IWA, DEVELOPER will be responsible for the care, maintenance of, and any damage to such improvement. IWA shall not, nor shall any officer or employee thereof, be liable or responsible for any accident, loss or damage, regardless of cause, happening or occurring to the work or Improvements specified in this Agreement prior to the completion and acceptance of the work or improvements. All such risks shall be the responsibility of and are hereby assumed by DEVELOPER.

15. Other Agreements. Nothing contained in this Agreement shall preclude IWA from expending monies pursuant to Agreements concurrently or previously executed between the parties, or from entering into Agreements with other DEVELOPERs for the apportionment of costs of water and sewer mains, or other improvements, pursuant to the provisions of the IWA ordinance providing therefore, nor shall anything in this Agreement commit IWA of any such apportionment.

16. DEVELOPER’S OBLIGATION TO WARN PUBLIC DURING CONSTRUCTION.

Until final acceptance of the Improvements, DEVELOPER shall give good and adequate warning to the public of each and every dangerous condition existent in said improvements, and will take all reasonable actions to protect the public from such dangerous condition.

17. Vesting of Ownership. DEVELOPER shall promptly dedicate or grant to IWA, without charge, any and all rights, rights-of-way or other property interests necessary to IWAs

Report of changes to the Development Services Procedural Guidelines (Rey... Page 465 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D ownership and control of the Improvements to be constructed pursuant to this Agreement, which are on property owned or controlled by DEVELOPER. Upon acceptance of the work on behalf of IWA and recordation of the Notice of Completion, ownership of the improvements constructed pursuant to this Agreement shall vest in IWA. DEVELOPER shall execute any documents to effectuate this provision.

18. Final Acceptance of Work. Acceptance of the work on behalf of IWA shall be made by the IWA Board upon recommendation of the IWA Engineer after final completion and inspection of all improvements. The IWA Board shall act upon the Engineer’s recommendation within thirty (30) days from the date the IWA Engineer certifies that the work has been finally completed, as provided herein, or at such other time deemed reasonable. Such acceptance shall not constitute a waiver of defects by IWA.

19. Indemnity/Hold Harmless. IWA or any officer or employee thereof shall not be liable for injury to persons or property occasioned by reason of the acts or omissions of DEVELOPER, its agents or employees in the performance of this Agreement.

DEVELOPER agrees to defend, indemnify and hold harmless IWA, its officials and employees from any and all claims, demands, causes or action, liability or loss of any sort, because of, or arising out of, acts or omissions of DEVELOPER, its agents or employees in the performance of this Agreement, including all claims, demands, causes of action, liability, or loss because of, or arising out of, in whole or in part, the design or construction of the Improvements. This indemnification and agreement to hold harmless shall extend to injuries to persons and damages or taking of property resulting from the design or construction of said SUBDIVISION, and the Improvements as provided herein, and in addition, to adjacent property owners as a consequence of the diversion of waters from the design or construction of public drainage systems, streets and other public improvements.

Acceptance by the IWA of the Improvements shall not constitute an assumption by the IWA of any responsibility for the design or construction of the SUBDIVISION or the Improvements pursuant to the approved Improvement Plans or map, regardless of any negligent action or inaction taken by the IWA in approving the plans, unless the particular improvement design was specifically required by IWA over written objection by DEVELOPER submitted to the IWA Engineer before approval of the particular improvement design, which objection indicated that the particular improvement design was dangerous or defective and suggested an alternative safe and feasible design. After acceptance of the Improvements, the DEVELOPER shall remain obligated to eliminate any defect in design or dangerous condition causes by the design or construction defect, however DEVELOPER shall not be responsible for routine maintenance. The provisions of this paragraph shall remain in full force and effect for ten years following the acceptance by the IWA of Improvements. It is the intent of this action that DEVELOPER shall be responsible for all liability for design and construction of the Improvements installed or work done pursuant to this Agreement and that IWA shall not be liable for any negligence, nonfeasance, misfeasance or malfeasance in approving, reviewing, checking, or correcting any plans or specifications or in approving, reviewing or inspecting any work or

Report of changes to the Development Services Procedural Guidelines (Rey... Page 466 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D construction. The improvement of security shall not be required to cover the provisions of this paragraph.

20. Sale or Disposition of Project. Sale or other disposition of this property will not relieve DEVELOPER from the obligations set forth herein. If DEVELOPER sells the property or any portion of the property within the PROJECT to any other person, the DEVELOPER may request a novation of this Agreement and a substitution of security. Upon approval of the novation and substitution of securities, the DEVELOPER may request a release or reduction of the securities required by this Agreement. Nothing in the novation shall relieve the DEVELOPER of the obligations under this Agreement for the work or improvement done by DEVELOPER.

21. Time of the Essence. Time is of the essence of this Agreement.

22. Time for Completion of Work/Time Extension. DEVELOPER shall complete construction of the improvements required by this Agreement in accordance with the schedule of performance attached as Exhibit C hereto and incorporated herein (“Schedule of Performance”). The IWA, in his or her sole discretion, may authorize acceptance of individual Improvements to accommodate phasing of PROJECT development; provided, however, that production, storage and transmission needs must be complete and adequate for each phase of PROJECT development before they are considered for acceptance. In no instance will water service be provide by IWA to the PROJECT, or any part or phase thereof, without corresponding sewer service. IWA will not approve or accept any on-site improvement, or permit any connection to the Improvements, until all related improvements have been completed and accepted by IWA. In the event good cause exists as determined by the IWA Engineer, the time for completion of the improvements hereunder may be extended. The extension shall be made by writing executed by the IWA Engineer. Any such extension may be granted without notice to DEVELOPER’S Surety and shall not affect the validity of this Agreement or release the Surety or Sureties on any security given for this Agreement. The IWA Engineer shall be the sole and final judge as to whether or not good cause has been shown to entitle DEVELOPER to an extension.

Delay, other than delay in the commencement of work, resulting from an act of IWA, or ‘by an act of God’, which DEVELOPER, could not have reasonable foreseen, or by storm or inclement weather which prevent the conducting of work, and which were not caused by or contributed to by DEVELOPER, shall constitute good cause for an extension of time for completion. As a condition of such extension, the IWA Engineer may require DEVELOPER to furnish new security guaranteeing performance of this Agreement as extended in an increased amount as necessary to compensate for any increase in construction costs as determined by the IWA Engineer.

23. Legal Responsibilities. The DEVELOPER shall keep itself informed of all local, State and Federal Laws and regulations which in any manner affect those employed by it or in any way affect the performance of its obligations pursuant to this Agreement. The DEVELOPER shall at all times observe and comply with all such laws and regulations.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 467 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D The IWA, and its officers and employees, shall not be liable at law or in equity caused by failure of the DEVELOPER to comply with this section.

24. No Vesting of Rights. Performance by DEVELOPER of this Agreement shall not be construed to vest DEVELOPER’S rights with respect to any change in any capacity or service fee or regulation of IWA.

25. Non-disturbance of Maps and Obligations. This Agreement does not rescind, replace, or otherwise affect any obligation that the DEVELOPER may have under any map recorded pursuant to the Subdivision Laws to complete the design and construction of any improvements, nor does it alter any obligation to the DEVELOPER may have under any such map to dedicate or otherwise transfer any real property or improvements to IWA or to any other public entity. Performance by DEVELOPER of this Agreement shall not be construed to vest DEVELOPER’S rights with respect to any change in any capacity or service fee or regulation of IWA.

26. Assignment. This Agreement may not be assigned by DEVELOPER in whole or in part without the prior written consent of the IWA. If assigned by DEVELOPER pursuant hereto, this Agreement shall apply to, bind and inure to the benefit of the Parties and their respective successors and assigns.

27. Non-Liability of Officials and Employees of IWA. No official, representative, agent, attorney, consultant or employee of IWA shall personally be liable to the DEVELOPER in the event of any default by IWA under the terms of this Agreement.

28. Notices. All notices required or provided for under this Agreement shall be in writing and delivered in person or sent by mail, postage prepaid and addressed as provided in this Section. Notice shall be effective on the date it is delivered in person, or, if mailed, on the date of deposit in the United States Mail. Notices shall be addressed as follows unless a written change of address is filed with the IWA:

Notice to IWA:
___________________
Indio Water Authority
83-101 Avenue 45
Indio, California 92201
Notice to
DEVELOPER:
(Name of Developer)
______________________________________________
______________________________________________
______________________________________________

29. Severability. The provisions of this Agreement are severable. If any portion of this Agreement is held invalid by a court of competent jurisdiction, the remainder of the

Report of changes to the Development Services Procedural Guidelines (Rey... Page 468 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D Agreement shall remain in full force and effect unless amended or modified by the mutual consent of the parties.

30. Captions. The captions of this Agreement are for convenience and reference only and shall not define, explain, modify, limit, exemplify, or aid in the interpretation, construction or meaning of any provisions of this Agreement.

31. Litigation or Arbitration. In the event that suit, or arbitration is brought to enforce the terms of this Agreement, the prevailing party shall be entitled to litigation costs and reasonable attorney’s fees.

32. Governing Law; Venue. This Agreement and any dispute arising hereunder shall be governed by and interpreted in accordance with the laws of the State of California, with venue in Riverside County Superior Court.

33. Amendment. This Agreement may be amended or modified only by a written instrument approved and signed by the Parties.

34. No Third-Party Beneficiaries. No person or entity shall be deemed to be a third-party beneficiary hereof and nothing in this Agreement (either express or implied) is intended to confer upon any person or entity, other than IWA and the DEVELOPER, any rights, remedies, obligations or liabilities under or by reason of this Agreement.

35. Severability. The provisions of this Agreement are severable. If any portion of this Agreement is held invalid by a court of competent jurisdiction, and the intent, rights and obligations of the Parties hereunder remain intact without substantial change, the remainder of the Agreement shall remain in full force and effect unless amended or modified by the mutual consent of the parties.

36. Incorporation of Recitals. The Recitals to this Agreement are hereby incorporated into the terms of this Agreement.

37. Entire Agreement. This Agreement constitutes the entire Agreement of the parties with respect to the subject matter. All modifications, amendments, or waivers of the terms of this Agreement must be in writing and signed by the appropriate representatives of the parties. In the case of the IWA, the appropriate party shall be the IWA Manager. [Signatures continued on next page]

Report of changes to the Development Services Procedural Guidelines (Rey... Page 469 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D IN WITNESS WHEREOF, this Agreement is executed by IWA, by and through its Mayor

DEVELOPER INDIO WATER AUTHORITY
Name of Organization President of Indio Water Authority Type of Organization
ATTEST:

Secretary
Notarized Signature APPROVED AS TO FORM
Print Name
General Counsel
Title
Notarized Signature
Print Name
Title

Report of changes to the Development Services Procedural Guidelines (Rey... Page 470 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

EXHIBIT A

LEGAL DESCRIPTION

Report of changes to the Development Services Procedural Guidelines (Rey... Page 471 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

EXHIBIT B

SCOPE OF WORK FOR IMPROVEMENTS

Report of changes to the Development Services Procedural Guidelines (Rey... Page 472 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

EXHIBIT C

SCHEDULE OF PERFORMANCE

Report of changes to the Development Services Procedural Guidelines (Rey... Page 473 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D Engineer’s Opinion of Probable Cost

WATER IMPROVEMENTS
Project Name: ________________________________________________ ________________________________________________
Tract No.: ________________________________________________ Project Address: ________________________________________________ Date: ________________________________________________

WATER IMPROVEMENTS

DESCRIPTION UNIT QUANTITY

UNIT COST
(LABOR &

EQUIPMENT)
TOTAL
COST
Including the following:

Mobilization & Demobilization
Construction Survey
Traffic Control
NPDES – BMP’s
Trench Shoring (for pipes 5’ or deeper)
Trench Repair
Water Main
Fitting
Hydrant
DCDA
Fire Service
List Other Items as Applicable
Total of Water Improvements:

Contingency:
(15% of Total Water Improvements)
Total Estimate:

Prepared By: __________________________________________________ (Include seal) Address: __________________________________________________ __________________________________________________

Report of changes to the Development Services Procedural Guidelines (Rey... Page 474 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D Bond No. ____________

PAYMENT BOND
(LABOR AND MATERIALS)
KNOW ALL PERSONS BY THESE PRESENTS that:

WHEREAS the Indio Water Authority (“Public Agency”), has awarded to (“Principal”), (Name and address of Contractor)
a contract (the “Contract”), which is incorporated herein by this reference, for the work described as follows:

WHEREAS Principal is required under the terms of the Contract and the California Civil Code to file a good and sufficient payment bond with the Public Agency to secure the payment of claims of laborers, mechanics, material persons, and other persons as provided by law.

NOW, THEREFORE, we, the undersigned Principal, and
(Name and address of Surety)
(“Surety”) a duly admitted surety insurer under the laws of the State of California, as Surety, are held and firmly bound unto the Public Agency and all subcontractors, laborers, material persons, and other persons employed in the performance of the Contract in the penal sum of _______________________________Dollars ($___________________) (the “Penal Sum”), this amount being not less than one hundred percent (100%) of the total Contract price, in lawful money of the United States of America, for the payment of which sum well and truly to be made, we bind ourselves, our heirs, executors, administrators, successors, and assigns, jointly and severally, firmly by these presents.

THE CONDITION OF THIS OBLIGATION IS SUCH THAT, if the hereby bounded Principal, his, her or its heirs, executors, administrators, successors or assigns, or subcontractors shall fail to pay any of the persons named in Section 3181 of the California Civil Code, or any amounts due under the Unemployment Insurance Code with respect to work or labor performed under the Contract, or for any amounts required to be deducted, withheld, and paid over to the Employment Development Department from the wages of employees of the Principal and subcontractors pursuant to Section 13020 of the Unemployment Insurance Code, with respect to work or labor performed under the Contract, the Surety will pay for the same in an amount not exceeding the Penal Sum specified in this bond; otherwise, this obligation shall become null and void.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 475 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D This bond shall ensure the benefit of any of the people named in Section 3181 of the California Civil Code to give a right of action to such persons or their assigns in any suit brought upon the bond. In case a suit is brought upon this bond, Surety further agrees to pay, in addition to the Penal Sum, all costs and reasonable expenses and fees, including reasonable attorneys’ fees, incurred by the Public Agency in successfully enforcing such obligation, all to be taxed as costs and included in any judgment rendered.

Further, the Surety, for value received, hereby stipulates and agrees that no change, extension of time, alteration, addition or modification to the terms of the Contract, or of the work to be performed there under, or the specifications for the same, shall in any way affect its obligations under this bond, and it does hereby waive notice of any such change, extension of time, alteration, addition, or modification to the terms of the Contract or to the work or to the specifications there under. Surety hereby waives the provisions of California Civil Code 2845 and 2849.

IN WITNESS WHEREOF, two (2) identical counterparts of this instrument, each of which shall for all purposes be deemed an original hereof, have been duly executed by Principal and Surety, on the date set forth below, the name of each corporate party being hereto affixed and these presents duly signed by its undersigned representative(s) pursuant to authority of its governing body.

Dated: ___________________________
“Principal” “Surety”
By: By:
(Signature) (Signature)
(Title) (Title)
(Seal) (Seal)
Note: This bond must be executed duplicate and dated, all signatures must be notarized, and evidence of the authority of any person signing as attorney-in-fact must be attached.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 476 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D Bond No. ____________

PERFORMANCE BOND
KNOW ALL PERSONS BY THESE PRESENTS that:

WHEREAS the Indio Water Authority (“Public Agency”), has awarded to (“Principal”), (Name and address of Contractor)
a contract (the “Contract”), which is incorporated herein by this reference, for the work described as follows:

WHEREAS Principal is required under the terms of the Contract to file a good and sufficient performance bond with the Public Agency for the faithful performance of the Contract.

NOW, THEREFORE, we, the undersigned Principal, and
(Name and address of Surety)
(“Surety”) a duly admitted surety insurer under the laws of the State of California, as Surety, are held and firmly bound unto the Public Agency in the penal sum of ________________________Dollars ($_____________________) (the “Penal Sum”), this amount being not less than one hundred percent (100%) of the total Contract price, in lawful money of the United States of America, for the payment of which sum well and truly to be made, we bind ourselves, our heirs, executors, administrators, successors, and assigns, jointly and severally, firmly by these presents.

THE CONDITION OF THIS OBLIGATION IS SUCH THAT, if the hereby bounded Principal, his, her or its heirs, executors, administrators, successors or assigns, shall in all things stand to and abide by, and well and truly keep and perform all the undertakings, terms, covenants, conditions and provisions in the Contract and any alteration thereof made as therein provided, on the Principal's part to be kept and performed, all within the time and in the manner therein specified, and in all respects according to their true intent and meaning, and shall indemnify and hold harmless the Public Agency, its officers, agents, employees, and others as therein provided, then this obligation shall become null and void; otherwise, it shall be and remain in full force and effect.

In case suit is brought upon this bond, Surety further agrees to pay, in addition to the Penal Sum, all costs and reasonable expenses and fees, including reasonable attorneys’ fees, incurred by the Public Agency in successfully enforcing such obligation, all to be taxed as costs and included in any judgment rendered.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 477 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D FURTHER, the Surety, for value received, hereby stipulates and agrees that no change, extension of time, alteration, addition or modification to the terms of the Contract, or of the work to be performed thereunder, or the specifications for the same, shall in any way affect its obligations under this bond, and it does hereby waive notice of any such change, extension of time, alteration, addition or modification to the terms of the Contract or to the work or to the specifications thereunder. Surety hereby waives the provisions of California Civil Code 2845 and 2849. The City is the principal beneficiary of this bond and has all rights of a party hereto.

IN WITNESS WHEREOF, two (2) identical counterparts of this instrument, each of which shall for all purposes be deemed an original hereof, have been duly executed by Principal and Surety, on the date set forth below, the name of each corporate party being hereto affixed and these presents duly signed by its undersigned representative(s) pursuant to authority of its governing body.

Dated: ___________________________
“Principal” “Surety”
By: By:
(Signature) (Signature)
(Title) (Title)
(Seal) (Seal)
Note: This bond must be executed duplicate and dated, all signatures must be notarized, and evidence of the authority of any person signing as attorney-in-fact must be attached.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 478 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

WATER BOND RELEASE INSPECTION FORM
Tract No.: _____________________________________
Developer/Contractor: _____________________________________ _____________________________________
The following items must be completed and signed off by the Indio Water Authority Inspector to allow for the release of the Water Bond on a Tract (please call 760-391-4044 to arrange for an inspection):

Description Received
Date:

Approved Date:
(Inspector)
All meters must be installed and connected to the receiving facility. Any outstanding meter cards must be accounted for.

All valves must be properly raised and concrete rings installed.

Fire Hydrants must be newly painted safety yellow.

Valve covers must be painted blue.

Valve risers must be clean from street elevation to the valve.

Risers cans shall be newly vacuumed and valves shall operate smoothly.

A set of as-builts shall be submitted. Field notes regarding plan changes shall be scanned and submitted in PDF format. Revised plans shall be submitted in AutoCAD format.

All water boxes shall be in good condition without any caving of the surrounding soil and level to finish surface.

Copies of the bacteria tests results shall be provided.

All concrete pads around break-away valves shall be placed.

Site improvements for dedicated well sites shall be completed as outlined in the IWA’s Development Procedural Guidelines.

A stamped “W”, “V” including distance on the curb face shall identify each service location and valve with distance.

All necessary backflow prevention devices shall be installed and tested.

The water system in Tract No. _____________ Tract Name______________________________ has been installed and inspected to my satisfaction. Any known deficiencies have been corrected.

Based on my observations, I recommend the release of Water Bond No. ______________.

IWA Inspector Approval: __________________________________________ Print Name: __________________________________________
Date: __________________________________________

Report of changes to the Development Services Procedural Guidelines (Rey... Page 479 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

SHOP DRAWING SUBMITTAL REVIEW FORM
Instructions to Contractor/ Developer:

Each submittal item and/or product should be submitted with this Shop Drawing Submittal Review Form and be listed in numerical order for IWA approval.

If requested for resubmittal, the contractor/developer shall resubmit items using a new form and original number associated with the submittal followed by an alphanumerical (A, B, C).

Project Name: ________________________________________________________ Contractor: ________________________________________________________ Date Submitted: ________________________________________________________ Submittal No.: ________________________________________________________ Description: ________________________________________________________ ________________________________________________________ For IWA office use only:
☐ Approved as submitted ☐ Approved as noted
☐ Rejected ☐ Revise and resubmit
☐ Submit specified item ☐ Other___________________
Checking is only for general conformance with the design concept of the project and general compliance with the information given in the contract documents. Any action shown is subject to the requirements of the plans and specifications. Contractor is responsible for dimensions, fabrication process, and modifications necessary to accommodate equipment submitted and techniques of construction; coordination of this work with that of all other trades and satisfactory performance of his work.

Comments: ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ Signed: _________________________________ Date: ______________________

Report of changes to the Development Services Procedural Guidelines (Rey... Page 480 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D Recording Requested By:

Indio Water Authority
When Recorded Return To:

Sabdi Sanchez, CMC
City Clerk Administrator
City of Indio
100 Civic Center Mall
Indio, California 92201
(Space Above this Line for Recorder’s Use)
Grantor declares that this Bill of Sale is exempt from Recording Fees pursuant to California Government Code Section 6103.

Bill of Sale for Water Systems Facilities
For good and valuable consideration, receipt of which is hereby acknowledged, the undersigned does hereby transfer and convey to the INDIO WATER AUTHORITY, a California Joint Powers Agency organized under the Joint Exercise of Powers Act (commencing with Section 6500 of the California Government Code), and its successors and assigns, all right, title, and interest in and to the water installation, including pipelines, valves, service connections, fire hydrants, meters, and other appurtenances to said water installation, constructed, installed, and located in the property described below and further warrants that the same is free and clear of any encumbrances.

Said property is described as follows: Insert Tract Name} (Please attach detailed description of property and water facilities being transferred as Exhibit A) Executed this ______ day of __________________, 20____.

Company or Corporation
Name:

By:

Corporate Officer/Authorized Signatory Date
All signatures must be notarized

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CALIFORNIA ALL-PURPOSE ACKNOWLEDGEMENT
State of California
County of _________________
On (Date) , before me, , Notary Public,
personally appeared ____________________________________________________________ who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument.

I certify under PENALTY OF PERJURY under the laws of State of California that the foregoing paragraph is true and correct.

WITNESS my hand and official seal.

SIGNATURE

PLACE NOTARY SEAL ABOVE
Though the information below is not required by law, it may prove valuable to persons relying on the document and could prevent fraudulent removal and reattachment of this form to another document.

Description of attached document
Title or type of document: ______________________________________ _____________________________________________________________________________ _____________________________________________________________________________ Document Date: Number of Pages:

Signer(s) Other than Named Above:

A Notary Public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 482 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

EXHIBIT A

LEGAL DESCRIPTION

Report of changes to the Development Services Procedural Guidelines (Rey... Page 483 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D Recording Requested By:

Indio Water Authority
When Recorded Return To:

Sabdi Sanchez, CMC
City Clerk Administrator
City of Indio
100 Civic Center Mall
Indio, California 92201
(Space Above this Line for Recorder’s Use)
APN: {APN Required}
DTT: $0.00

GRANT OF EASEMENT
FOR VALUABLE CONSIDERATION, receipt of which is hereby acknowledged, (Name of Organization)
(“Grantor”),
(Type of Organization)
hereby grants to

INDIO WATER AUTHORITY OF THE CITY OF INDIO,
a public body, corporate and politic of the State of California (“Grantee”), A non-exclusive permanent easement to establish, construct and maintain for all time an easement in, over, under, upon and across all that certain real property situated in the City of Indio, County of Riverside, State of California (the “Easement Area”), as more fully described in the attached Exhibit A and as depicted in the Exhibit B, both of which are incorporated by reference, together with reasonable access to and from the Easement Area to the extent necessary for the exercise of the rights of the Grantee hereunder. This easement shall provide the City of Indio with the right to establish, construct and maintain, for all time, public water pipelines and appurtenances in the Easement Area.

Grantee shall have the right to: (1) use the Easement Area to temporarily store and utilize tools, equipment, materials and related incidentals thereon to the extent necessary for the exercise of the rights of the Grantee within the Easement Area; and (2) make any and all excavations within the Easement Area necessary for the construction and maintenance of water lines and appurtenances.

This grant of easement is made by the Grantor with the full understanding and condition that the Grantee, by accepting this grant, has the right to permanently remove all things in or on the Easement Area that materially interfere with the purposes for which this easement is granted. It is agreed by Grantor that any

Report of changes to the Development Services Procedural Guidelines (Rey... Page 484 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D structure, tree, plant, or shrub, on the Easement Area, which materially interferes with the maintenance and use thereof, may be removed by Grantee within five days’ notice to Grantor of Grantee’s intent to do so.

If during the exercise of its rights under this Grant of Easement the Grantee disturbs any of the Easement Area or land adjoining the Easement Area, the disturbed real property shall be restored, filled, leveled and graded by Grantee in a manner reasonably acceptable to both Grantor and Grantee.

The Grant of Easement and the rights, covenants and conditions set forth in this document shall run with the land and shall bind, insure to and be for the benefit of the Grantee and its successors and assigns as well as its agents, servants, suppliers and contractors.

IN WITNESS WHEREOF, the GRANTOR has caused this Grant of Easement to be executed effective as of , 20 .

GRANTOR:

By:

Name:

Title:

Date:

All signatures must be notarized

Report of changes to the Development Services Procedural Guidelines (Rey... Page 485 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D }

CALIFORNIA ALL-PURPOSE ACKNOWLEDGEMENT
State of California
County of _________________
On (Date) , before me, , Notary Public,
personally appeared ____________________________________________________________ who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument.

I certify under PENALTY OF PERJURY under the laws of State of California that the foregoing paragraph is true and correct.

WITNESS my hand and official seal.

SIGNATURE

PLACE NOTARY SEAL ABOVE
Though the information below is not required by law, it may prove valuable to persons relying on the document and could prevent fraudulent removal and reattachment of this form to another document.

Description of attached document
Title or type of document: _______________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ Document Date: Number of Pages:

Signer(s) Other than Named Above:

A Notary Public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 486 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

EXHIBIT A

LEGAL DESCRIPTION

Report of changes to the Development Services Procedural Guidelines (Rey... Page 487 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

EXHIBIT B

Report of changes to the Development Services Procedural Guidelines (Rey... Page 488 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

CERTIFICATE OF ACCEPTANCE
This is to certify that the Grant of Easement from {Type in Organization Name}, a California {Type in Organization Type} ("Grantor"), dated _______________ is hereby accepted by the undersigned officer or agent on behalf of the City of Indio, a California Municipal Corporation and the lndio Water Authority, a California Joint Powers Agency (collectively, "Grantee"), on behalf of the City Council of the City of Indio, pursuant to authority conferred by Resolution No. 1028 of the City Council for the City of Indio adopted on August 6, 1958, and the grantee consents to the recordation thereof by its duly authorized officer.

INDIO WATER AUTHORITY OF THE CITY OF INDIO
By: ____________________________ Date: __________________ Bryan H. Montgomery
City Manager/IWA Executive Director

Report of changes to the Development Services Procedural Guidelines (Rey... Page 489 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

PLAN CHECKING PROCEDURES FOR GRANT OF EASEMENT
Date: December 9, 2014
A. PURPOSE OF EASEMENT
In general, easements are granted to either the City of Indio and/or the Indio Water Authority for purposes of gaining access to private property to construct, maintain, and operate a variety of improvements. In the case of Indio Water Authority (IWA), they are granted for the purpose of constructing, operating and maintaining water facilities with restrictions or conditions for their use and the time frame when the lease is in force or in effect.

The Grantor is the property owner(s) who grants the easement, and the Grantee is the Indio Water Authority as it relates to water system improvements.

The Development Procedural Guidelines, Section 3.7, provides the requirements by the IWA for easements. (See attached Exhibit A)
In addition to the conditions described in the Development Procedural Guidelines, other conditions of the easement may be required and vary depending on the purpose and/or intent of the easement. The conditions are described in a typical Lease Agreement Document. (See example on file for the Habiby property easement.) Finally, one alternative to filing separate easements for the IWA is to include easements with their descriptions and conditions as part of a recorded tract or parcel map. This precludes the necessity of filing and recording separate easement documents.

The information provided below involves an explanation of the documents required to submit for review and approval, record and file separate easements not included with a recorded tract or parcel map.

B. DOCUMENTS REQUIRED FOR SUBMISSION, REVIEW, APPROVAL,

RECORDING AND FILING
a. Submission Requirements:

In order to adequately review easements, the developer or the developer’s representative needs to submit for review the following documents:

Report of changes to the Development Services Procedural Guidelines (Rey... Page 490 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

1. Legal Description describing a starting point (usually referencing a tract map or plat that has been recorded) to the starting point of the boundary of the easement (True Point of Beginning) and continuing with a description of the area that the easement encompasses. The description is commonly described in metes and bounds. By definition, Metes is defined as the measurement of a straight or circular curved run (normally to the nearest one-hundred of a foot for both straight or tangent runs and circular curves expressed in radii) between terminal points with the orientation (normally described as either a bearing or azimuth) to the nearest second of a degree, always oriented in relationship to true or magnetic north.) By definition, Bounds is a general boundary description such as a known roadway intersection, an existing building, etc. The legal description should end with a description of the total encompassed area of the easement, expressed in either or both square feet or acres.

The metes and bounds description must close accurately, meaning that the closure from the starting point (Point of Beginning) around the boundary of the easement back to the ending point, which is the Point of Beginning, should close accurately since it is a paper or theoretical closure. Because the distances are rounded off to the nearest one-hundred of a foot and the bearings or azimuths are rounded off to the nearest second of a degree, it will never close precisely. Depending on several factors, i.e., the length of the boundary that the easement encompasses, extent that distances and bearings are rounded off, etc., the closure precision will vary, but usually no less than a ratio of 1:50,000, meaning one foot closure in 50,000 feet in the case of our English units. That is why the legal description usually says, in part, “consisting of an area of xxx more or less.”
The remaining component of the legal description is the land surveying seal and signature usually placed at the bottom of the last page of the Legal Description. This consists of the land surveying licensing seal, date of expiration of the license, signature certifying that the signatory has responsible charge of the work, and the date the document is signed by the licensed land surveyor. (See example on file for the Habiby property easement.)

2. Exhibit(s) is a pictorial description (line drawing), preferably to scale, of the easement indicating; 1) the starting point for the legal description such as a section corner, quarter-corner, etc. usually originating from a referenced subdivision or tract map that has been recorded; 2) the True Point of Beginning (TPOB) which is the starting point on the boundary of the easement for which the legal description is initiated and 3) the boundary of the easement, usually expressed in bearings and distances. Bearings are divided into four quadrants, i.e., northeast, southeast, southwest and northwest respectfully, rotated in a clockwise direction. Distances are expressed to the nearest one hundred of a foot. Azimuths are rarely used to describe orientation but are the

Report of changes to the Development Services Procedural Guidelines (Rey... Page 491 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D clockwise rotational angle from zero (0) degrees to 360 degrees with zero (0) degrees representing either the true north or magnetic north position. The metes and bounds information should be easily discernable and can be either written on each segment of the boundary of the easement or in table format. Sometimes a Vicinity Map is included with the exhibit(s) but not mandatory.

The exhibit provides stamps or seals, signature and date of the California License Surveyor in responsible charge of the work. (See example on file for the Habiby property easement.)
Closure Report needs to be included to indicate that the metes and bounds description closes. This report consists of the traversed bearing and distance with the northerly and easterly coordinates for each corner segment of the easement boundary, curve data if involved, error of closure expressed in the northerly and easterly coordinate differential between the starting point and ending point as well as the precision of closure, i.e. 1:50,000 as an example. Finally, the closure report specifies the area that the easement encompasses, expressed in either or both square footage and acres. (See example on file for the Polo IWA Clubhouse easement.)

3. Grant of Easement form. This form includes the items discussed above and includes 1) terms and conditions for both the Grantor and Grantee; 2) a template heading acknowledging that the Grantee (IWA) requests that the easement be filed and recorded and return to the IWA; and 3) notarized signature and date of the Grantor. The heading also has space for the recorder’s stamp formerly acknowledging to both the Grantor and Grantee that the easement has been filed and recorded. (See example on file for the Habiby property easement.)
C. CHECK LIST
Note:

Place “√” if easement conforms.

Leave Blank if the subject matter does not conform or place “NA” if the subject matter is not applicable.

1. Legal Description: (See example on file for the Habiby property easement.) The written legal description begins with a reference to a previously recorded map, such as a tract map or subdivision plat.

Based on title research of referenced recorded map (usually available from existing City of Indio archives or available at the County Recorder’s office, verify that the map(s) exists and accurately represents the described legal description.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 492 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D The legal description culminates with the total area encompassed by the easement expressed in either or both square feet or acres and when applicable, the term “more or less” is inserted.1
The legal description begins with a recorded map, referencing a starting corner monument2 or similar physical evidence, and continues using metes and bounds format to the beginning corner on the easement boundary (True Point of Beginning), then circumventing the easement boundary, expressed in metes and bounds, culminating back to the True Point of Beginning.

When comparing the easement description with the line drawing Exhibit(s), the two documents, i.e. written legal description expressed in metes and bounds, and drawing boundary lines and figures, expressed in metes and bounds, are both identical.

2. Exhibit(s): (See example on file for the Habiby property easement.) The exhibit(s) line drawing(s) accurately reflect the metes and bounds legal description as provided in the GRANT OF EASEMENT document.

North arrow.

Scale bar or scale notation.

Legend indicating symbols used for the drawing or map.

Adjacent parcel information (both interior and exterior boundaries).

The location of the beginning point of origin, (e.g., recorded tract or parcel map corner), accurately reflecting the legal description as provided in the GRANT OF EASEMENT document.

Exhibit shows adjacent roadways and their names.

Title block including Consultants name and address, date, page number; title of easement, such as a portion of the leading paragraph in the meters and bounds description (Legal Description). Example would be “A PORTION OF LAND SHOWN AS PARCEL B AND RECORDED ON MARCH 31, 2005, AS
INSTRUMENT NO. 2005-0252245” etc.

The exhibit provides the stamp or seal, signature and date of the California License Surveyor in responsible charge of the work.
1 There are a few exceptions where “more or less” does not apply, such as a rectangular shaped easement boundary where the boundary distances are whole numbers (no fractions of a foot) such as 10.00 foot x 20.00 foot dimensions.

For this example, the total area of 200 square feet is exact. 2 Sometimes the starting point from a known recorded corner is described as the Point of Beginning (POB) and the starting point for the beginning corner of the easement, is described as the True Point of Beginning (TPOB).

Report of changes to the Development Services Procedural Guidelines (Rey... Page 493 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix D

3. Closure Report: (See example on file for the Polo IWA Clubhouse easement.) The closure report includes the northerly and easterly coordinates, bearings and distances for each segment sequentially from the Point of Beginning to the ending point.

The closure report includes the error of closure expressed in bearing and distance between the starting point and ending point coordinates.

The closure report includes the precision of closure as a ratio of one (1) foot to XXX feet. It should be no less than 1:50,000 feet.

4. Grant of Easement Form: (See example on file for the Habiby property easement).

The Grant of Easement form should be consistent with the “standard IWA form” which includes the following elements:
o Header paragraph referencing name of Grantor and Grantee (Indio Water Authority)
o Heading indicating addressee (name and address of City Clerk) and space allocated for Recorder’s use.
o List of conditions and/or stipulations for both the Grantor and Grantee. o References to Exhibits.
o Timeframe that easement is in effect.
o Signature page indicating name and title of Grantor and Signature of Notary Public.
o Signature line of responsible party, including name and date of signature.

Terms and conditions stipulated in the Grant of Easement form are acceptable to the IWA. If not, specific (below) any revisions or additions needed. _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________

Report of changes to the Development Services Procedural Guidelines (Rey... Page 494 of 1774 Development Services Procedural Guidelines, Updated January 2025

APPENDIX E

WATER IMPROVEMENT PLAN CHECKLIST

Report of changes to the Development Services Procedural Guidelines (Rey... Page 495 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix E

WATER IMPROVEMENT PLAN CHECKLIST
The IWA Engineering department will follow the provided checklist below when performing water improvement plan checks. All information below must be included in water plans for IWA approval, unless it is not applicable.

For all inquiries associated with plan check process, please contact IWA Engineering department at [email protected].

Report of changes to the Development Services Procedural Guidelines (Rey... Page 496 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix E For Private Water Improvement Plans
General to All Sheets
____ Drawings are 24” x 36”
____ North arrow must be shown
____ Standard Title Block including the following: revision block, signature approval block for Fire Marshal, City of Indio Approval, block showing firm name, address, phone number and contact person of firm responsible for work, IWA approval block, IWA logo and address block, block showing project title and sheet name, and block showing drawing number, sheet number, date, and project number
____ Bar scale to match scale sized
____ Call out all streets in project as public or private. On private streets, call out IWA easements
Cover Sheet (G-1)
____ Standard Title Block
____ Underground Service Alert notation
____ “Declaration of Responsible Charge” statement with Engineer’s Seal ____ Project identification heading (project title and address) ____ Vicinity Map
____ Sheet index reference accompanying drawings, including Title Sheet ____ Benchmark description with nearest Benchmark to project location described ____ Basis of Bearing description
____ List of quantities
General Water Notes, Abbreviations & Legends Page (G-2) ____ Standard Title Block
____ Underground Service Alert notation
____ General Water Notes
____ Show abbreviations used on drawing listed in tabular form ____ Show symbol legend
____ Work to be done legend
____ Cross Referencing System

Report of changes to the Development Services Procedural Guidelines (Rey... Page 497 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix E Plan and Profile Sheets (W-#)
____ Standard Title Block
____ Underground Service Alert notation
____ Existing water, sewer, and non-potable water facilities in the vicinity of the proposed water line project shall be shown with size and material indicated ____ Connections to existing water lines shall be accurately identify the type and size of material
____ Potentially conflicting utility crossings shall be clearly delineated on both plan and profile views
____ Profile view(s) shall clearly show size, material type and slopes along the new water line(s) proposed
____ Construction Notes referencing information on plan and/or profile view that are definitive and accurate. Example shown in the “CAD Manual” is intended to be minimum standard notes. Additional notes shall be added to represent specific project conditions
____ References to IWA standard drawings should be definitive and accurate ____ Project boundary lot lines & lot numbers shown and identified on plan view(s) ____ At least two (2) separate (not on the same pipe) connection points to the existing IWA Water Utility Water Distribution system within the limits of the project must be tied into the California State Plane Coordinate system, Zone 6 - NAD 1983 and the coordinates shown on the plans
____ Street centerline stationing shall be shown at PTs, PCs, etc. Street centerline shall show record and/or measured bearings, distances, and curve data. Curve data may be shown in a separate table, if convenient. Existing street documentation shall be clearly marked ____ Distances shown shall be referenced from the centerline of the pipe. ____ Street names, easements, and rights of way (existing and proposed) shall be appropriately shown and labeled on plan view(s).
____ Water line stationing on plan/profile views shall be referenced to street centerline stationing with offset distances clearly marked
____ Water mains shall have a minimum cover of 42 inches. Water services shall have a minimum cover of 36 inches

Report of changes to the Development Services Procedural Guidelines (Rey... Page 498 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix E ____ Separation requirements between utilities shall meet minimum requirements specified by the IWA standard plans, drawings, specifications and governing state and federal regulations
____ Water meter locations and service connections shall be accurately and definitively described on the plan/profile sheet(s). Water services shall be sized correctly. (Minimum of 1 inch for residential services and minimum of 2 inches for commercial services) ____ Proposed (new) fire hydrants shall be shown and meet Fire Department requirements ____ All proposed appurtenances, including but not limited to the following list shall be clearly and definitively shown on the plan/profile sheet(s) with the appropriate size, location, and numbers:
• Gate Valves
• Butterfly Valves
• Air-Vacuum Assemblies
• Blow-Off Assemblies
• Backflow Devices, if applicable
• Restrained Joints
• DCDA backflow devices for fire protection services
Detail Sheets (W-#)
____ Standard Title Block
____ Underground Service Alert notation
____ All details shall be accurately scaled where feasible and appropriately cross-referenced to other drawings on the plan set
____ IWA Standard drawings, (latest edition located on IWA website) shall be included on detail sheet(s) or referenced where appropriate

Report of changes to the Development Services Procedural Guidelines (Rey... Page 499 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix E For IWA Capital Water Improvement Plans
General to All Sheets
____ Drawings are 24” x 36”
____ North arrow must be shown
____ Standard Title Block including the following: revision block, signature approval block for Fire Marshal, City of Indio Approval, block showing firm name, address, phone number and contact person of firm responsible for work, IWA approval block, IWA logo and address block, block showing project title and sheet name, and block showing drawing number, sheet number, date, and project number
____ Bar scale to match scale sized
____ Call out all streets in project as public or private. On private streets, call out IWA easements
Cover Sheet (G-1)
____ Standard Title Block
____ Underground Service Alert notation
____ “Declaration of Responsible Charge” statement with Engineer’s Seal ____ Project identification heading (project title and address) ____ Vicinity Map
____ Sheet index reference accompanying drawings, including Title Sheet ____ Benchmark description with nearest Benchmark to project location described ____ Basis of Bearing description
____ List of quantities
____ IWA Recent Board Of Directors (IWA will provide)
____ IWA Recent Executive Director and Management (IWA will provide) General Water Notes, Abbreviations & Legends Page (G-2) ____ Standard Title Block
____ Underground Service Alert notation
____ General Water Notes
____ Show abbreviations used on drawing listed in tabular form ____ Show symbol legend

Report of changes to the Development Services Procedural Guidelines (Rey... Page 500 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix E ____ Work to be done legend
____ Cross Referencing System
Plan and Profile Sheets (W-#)
____ Standard Title Block
____ Underground Service Alert notation
____ Existing water, sewer, and non-potable water facilities in the vicinity of the proposed water line project shall be shown with size and material indicated ____ Connections to existing water lines shall be accurately identify the type and size of material
____ Potentially conflicting utility crossings shall be clearly delineated on both plan and profile views
____ Profile view(s) shall clearly show size, material type and slopes along the new water line(s) proposed
____ Construction Notes referencing information on plan and/or profile view that are definitive and accurate. Example shown in the “CAD Manual” is intended to be minimum standard notes. Additional notes shall be added to represent specific project conditions
____ References to IWA standard drawings should be definitive and accurate ____ Project boundary lot lines & lot numbers shown and identified on plan view(s) ____ At least two (2) separate (not on the same pipe) connection points to the existing IWA Water Utility Water Distribution system within the limits of the project must be tied into the California State Plane Coordinate system, Zone 6 - NAD 1983 and the coordinates shown on the plans
____ Street centerline stationing shall be shown at PTs, PCs, etc. Street centerline shall show record and/or measured bearings, distances, and curve data. Curve data may be shown in a separate table, if convenient. Existing street documentation shall be clearly marked ____ Distances shown shall be referenced from the centerline of the pipe. ____ Street names, easements, and rights of way (existing and proposed) shall be appropriately shown and labeled on plan view(s).
____ Water line stationing on plan/profile views shall be referenced to street centerline stationing with offset distances clearly marked
____ Water mains shall have a minimum cover of 42 inches. Water services shall have a minimum cover of 36 inches

Report of changes to the Development Services Procedural Guidelines (Rey... Page 501 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix E ____ Separation requirements between utilities shall meet minimum requirements specified by the IWA standard plans, drawings, specifications and governing state and federal regulations
____ Water meter locations and service connections shall be accurately and definitively described on the plan/profile sheet(s). Water services shall be sized correctly. (Minimum of 1 inch for residential services and minimum of 2 inches for commercial services) ____ Proposed (new) fire hydrants shall be shown and meet Fire Department requirements ____ All proposed appurtenances, including but not limited to the following list shall be clearly and definitively shown on the plan/profile sheet(s) with the appropriate size, location, and numbers:
• Gate Valves
• Butterfly Valves
• Air-Vacuum Assemblies
• Blow-Off Assemblies
• Backflow Devices, if applicable
• Restrained Joints
• DCDA backflow devices for fire protection services
Detail Sheets (W-#)
____ Standard Title Block
____ Underground Service Alert notation
____ All details shall be accurately scaled where feasible and appropriately cross-referenced to other drawings on the plan set
____ IWA Standard drawings, (latest edition located on IWA website) shall be included on detail sheet(s) or referenced where appropriate

Report of changes to the Development Services Procedural Guidelines (Rey... Page 502 of 1774 Development Services Procedural Guidelines, Updated January 2025

APPENDIX F

WATER CONSERVATION FORMS

Report of changes to the Development Services Procedural Guidelines (Rey... Page 503 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix F

WATER CONSERVATION FORMS
Worksheet A – Landscape Documentation Package Checklist Worksheet B – Water Efficient Landscape
Worksheet C – ET Profile
Worksheet C – Plant Factors
Worksheet D – Calculations/Estimated Total Water Use (by Hydrozone) Worksheet D – Sample Calculations
Worksheet E – Sample Certification of Completion
Worksheet F – Recycled Water Checklist

Report of changes to the Development Services Procedural Guidelines (Rey... Page 504 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix F

WORKSHEET A
Landscape Documentation Package Checklist
Project Site: Tract or Parcel Number:

Project Assessor’s Parcel Number (APN):

Project Location:

Landscape Architect/Irrigation Designer/Contractor and Name and Contact Information:

Included in this Landscape Documentation Package are: (Check to indicate completion) ____ 1. Water Efficient Landscape Worksheet (Appendix B) WATER BUDGET CALCULATIONS (Worksheet D)
____ 2.

Maximum Applied Water Allowance (MAWA)
Conventional Landscape: ______ 100 cubic feet/year
+ Recreational Turf grass Landscape: _____ 100 cubic feet/year (if applicable) Maximum Applied Water Allowance: _________ 100 cubic feet/year ____ 3.

Estimated Total Water Use by Hydrozone:

Turf grass Hydrozones: ______ 100 cubic feet/year
Recreational Turf grass Hydrozones: _______ 100 cubic feet/year Low Plant Hydrozones: _______ 100 cubic feet/year
Medium Plant Hydrozones: _______ 100 cubic feet/year
High Plant Hydrozones: _______ 100 cubic feet/year
Water Features: _______ 100 cubic feet/year
Other : _______ 100 cubic feet/year
Estimated Total Water Use: 100 cubic feet/year
____ 4. ETWU < MAWA

PLAN SETS
____ 5. Landscape Design Plan
____ 6. Irrigation Design Plan
____ 7. Grading Design Plan
____ 8. Soil Management Report
I agree to comply with the requirements of the water efficient landscape ordinance and submit a complete Landscape Documentation Package.

Date: __________________ Applicant: __________________________________________

Report of changes to the Development Services Procedural Guidelines (Rey... Page 505 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix F

WORKSHEET B
Water Efficient Landscape
This worksheet is filled out by the project applicant and is a required element of the Landscape Documentation Package.

PROJECT INFORMATION
Project Name
Name of Project Applicant Telephone No.

Fax No.

Title Email Address
Company Street Address
City State Zip Code
SECTION A. HYDROZONE INFORMATION TABLE
Please complete the hydrozone table(s) for each irrigation point of connection. Use as many tables as necessary to provide the square footage of landscape area per valve.

Irrigation Point of Connection (P.O.C.) No.

Controller No. Value Circuit
No. Plant Type(s)* Irrigation Method**
Area
(Sq. Ft.)
% of
Landscape
Area

Total 100%
*Plant Type **Irrigation Method
Cst = Cool Season Turf MS = Microspray
WST = Warm Season Turf S = Spray
HW = High Water Use Plants R = Rotor
MW = Moderate Water Use Plants B = Bubbler
LW = Low Water Use Plants D = Drip
O = Other

Report of changes to the Development Services Procedural Guidelines (Rey... Page 506 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix F

WORKSHEET
C
ET Profile
Monthly ETo (inches) Jan> <Feb Mar Apr> <May June July Aug Sep> <Oct Nov Dec Totals (Inches) Totals (Feet) Zone No. 1
– Coves 1.71 2.84 4.00 5.70 6.84 7.98 7.98 6.27 5.70 4.00 2.28 1.71 57.01 4.75 Zone No. 2
– COD 2.00 3.36 4.68 6.68 8.02 9.35 9.35 7.35 6.68 4.68 2.67 2.00 66.82 5.57 Zone No. 3
– EMC 2.25 3.75 5.25 7.50 9.00 10.50 10.50 8.25 7.50 5.25 3.00 2.25 75.00 6.25 Zone No. 4
– TH 2.64 4.40 6.16 8.80 10.56 12.32 12.32 9.68 8.80 6.16 3.52 2.64 88.00 7.33 Zone No. 5
– I10 2.82 4.68 6.57 9.39 11.27 13.15 13.15 10.33 9.39 6.57 3.76 2.82 93.90 7.83 % Annual ETo per Month 3 5 7 10 12 14 14 11 10 7 4 3 Zone No. 1 = Most protected cove areas with minimum wind, longest mountain shadows, higher rainfall, Palm Can. to La Q. Cove Zone No. 2 = Lower cove areas, light wind, long afternoon shadows from mountains, typ. Hwy 111 from Cathedral City to La Quinta Zone No. 3, 4 = Moderate winds, minimum mountain shadows, some blowing sand and dust; 3) Upper valley predominate wind from northwest 4) Lower valley has lower elevations and more summer southeast wind Zone No. 5 = Frequent strong northwest winds, heavy blowing sand and dust, typical of I-10 corridor to Washington St. Maximum Applied Water Allowance (CCF) = ሺ𝐸𝑇𝑜ሺ𝑖𝑛 𝑖𝑛𝑐ℎ𝑒𝑠 𝑓𝑜𝑟 𝑠𝑒𝑎𝑠𝑜𝑛𝑠ሻሻ 𝑥 ሺ.50ሻ 𝑥 ሺ𝐴𝑟𝑒𝑎 ሺ𝑖𝑛 𝑠𝑞. 𝑓𝑡. ሻሻ
𝑥 ሺ.62/748ሻ
ET Adjustment Factor = .45
.62 = gallons per square foot per inch deep CCF = 100 Cubic Feet = 1 billing unit = 748 gallons Estimated Total Water Use (CCF) = ሺா்௢ ሺ௜௡ ௜௡௖௛௘௦ ௙௢௥ ௦௘௔௦௢௡ሻሻ ௫ ሺ௉௟௔௡௧ ௙௔௖௧௢௥ሻ ௫ ሺ஺௥௘௔ ሺ௜௡ ௦௤௨௔௥௘ ௙௘௘௧ሻሻ ௫ ሺ.଺ଶ/଻ସ଼ሻ ூ௥௥௜௚௔௧௜௢௡ ௌ௬௦௬௧௘௠ ா௙௙௜௖௜௘௡௖௬ Target Irrigation Efficiency = .80 Turf Rotor = .75 Spray heads = .90 Drip / Micro / PC Bubbler Emitters per Plant Estimate = ሺ஺௥௘௔ ௢௙ ௣௟௔௡௧௦ ௜௡ ௦௤௨௔௥௘ ௙௘௘௧ሻ ௫ ሺ% ௢௙ ௔௥௘௔ ௧௢ ௕௘ ௪௘௧ሻ ௌ௤௨௔௥௘ ௙௘௘௧ ௪௘௧ ௣௘௥ ௘௠௜௧௧௘௥ Soil Type (inches water holding capacity per inch of depth) Emitter wetted area sq. ft. each Emitter spacingVery Coarse Sand 0.05 Typical of high on an alluvial fan .75 to 1.75 10” Blow Sand 0.07 Typical of mid valley ridge area 1.75 to 3 18” Fine Sand 0.10 Typical of low on alluvial fans from Rancho Mirage to Indian Wells 3 to 5 3’ Very Fine Silty Sand 0.15 Typical of lowest alluvial fans from La Quinta, Indio, and Coachella 5 to 10 4’ Silt Loa m 0.17 Typical of lower valley agricultural areas located below sea level 10 to 28 4.5’

Report of changes to the Development Services Procedural Guidelines (Rey... Page 507 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix F

WORKSHEET
C
Plant Factors
Plant Factor (Kc) Jan Feb Mar Apr Ma
y June Jul
y Au
g Sep Oct Nov Dec Av
g
Cool Turf 100% ** 1.00 1.00 1.00
NR
NR
NR
NR
NR
NR 1.00 1.00 1.00 1.00
Warm Turf 100% **
NR
NR
NR 0.80 0.80 0.80 0.80 0.80 0.80
NR
NR
NR 0.80
Cool Turf 80% * 0.80 0.80 0.80 0.70
NR
NR
NR
NR
NR 0.80 0.80 0.80 0.79
Warm Turf 60% *
NR
NR
NR 0.60 0.60 0.60 0.60 0.60 0.60 0.60
NR
NR 0.60
Combined TurfSav * 0.80 0.80 0.80 0.70 0.60 0.60 0.60 0.60 0.60 0.70 0.80 0.80 0.70 Tree/Shrub/GC L * 0.20 0.20 0.20 0.20 0.20 0.20 0.20 0.20 0.20 0.20 0.20 0.20 0.20 Tree/Shrub/GC L ** 0.40 0.40 0.40 0.40 0.40 0.40 0.40 0.40 0.40 0.40 0.40 0.40 0.40 Tree/Shrub/GC M * 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 Tree/Shrub/GC M ** 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 0.70 Tree/Shrub/GC H * 0.80 0.80 0.80 0.80 0.80 0.80 0.80 0.80 0.80 0.80 0.80 0.80 0.80 Tree/Shrub/GC H ** 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Open Water Factor 1.10 1.10 1.10 1.10 1.10 1.10 1.10 1.10 1.10 1.10 1.10 1.10 1.10 (Approximate evaporation from a still water surface, higher factor (1.2) with falls and fountains) Reference; WUCOLS III * = Normal irrigation level to maintain established planting ** = Normal irrigation level during plant establishment Combined TurfSav = Combination of cool and warm season turf according to normal management in the Coachella Valley GC = Groundcover L = Low water use Kc .1 to .3
M = Moderate water use Kc .4 to .6 H = High water use Kc .7 to .9NR = Not recommended

Report of changes to the Development Services Procedural Guidelines (Rey... Page 508 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix F

WORKSHEET D
Sample Calculations/Estimated Total Water Use (by Hydrozone) Using the following formula from Worksheet C:

ETWU = (ETo) x (PF) x (LA) x (.62)] / (748) / (IE)
ETWU = Estimated Water Use (hundred cubic feet)
ETo = Reference Evapotranspiration (inches)
[for period of estimate]
PF = Plant Factor (Kc)
LA = Landscaped Area (in square feet)
.62 = Conversion Factor (to gallons per square foot)
748 = Conversion Factor (to hundred cubic feet)
IE = Irrigation System Efficiency
See Worksheet C for formula factors. ETo is totaled for season. Turf grass plant factors are the average for the season and tree/shrub/groundcover plant factors are considered constant annually.

Plant Factors
ETWU = [(ETo) x (PF) x (LA) x (.62) / (748)] / (IE) = CCF Over seeded Turf Grass: Season = 75.0 x .7 x 12,000 x .62 / 748 /.80 = 653 CCF Seasonal Turf ETWU = 653 CCF
“Low” Native Plants: Annual = 75.0 x .2 x 32,700 x .62 / 748 / .90 = 451 CCF “Low” Native ETWU = 451 CCF
“Moderate” Shrubs and Ground Cover: Annual = 75.0 x .5 x 15,300 x .62 / 748 / .90 = 528 CCF “Moderate” ETWU = 528 CCF Project Total ETWU = 1,632 CCF

Report of changes to the Development Services Procedural Guidelines (Rey... Page 509 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix F

WORKSHEET D
Sample Calculation
Maximum Applied Water Allowance (MAWA)
Using the following formula:

MAWA = [(ETo) x (0.45) x (LA) x (0.62)] / (748)
MAWA = Maximum Applied Water Allowance (CCF or hundred cubic feet) ETo = Reference Evapotranspiration (inches per year)

0.45 = ET adjustment factor
LA = Landscaped Area (square feet)

0.62 = Conversion Factor (to gallons per square foot)
748 = Conversion Factor (to hundred cubic feet)
MAWA = 75.0 (ETo) x (0.45) x (LA) x (0.62) / (748) = [75.0(.45) (60,000) (0.62)] / (748) MAWA = 1,678 CCF
ETWU total of 1,632 CCF is < the MAWA of 1,678 CCF

Report of changes to the Development Services Procedural Guidelines (Rey... Page 510 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix F

WORKSHEET E
Sample Certification of Completion
Project Name:

Parcel Map or Tract No.: APN:

Project Location:

Maximum Applied Water Allowance (MAWA): (in hundred cubic feet) Estimated Annual Total Applied Water Use: (in hundred cubic feet) Preliminary project documentation submitted (initials indicate submittal) ___1. Grading design plan
___2. Landscape design plan
___3. Irrigation design plan
___4. Irrigation schedules
Post Installation inspection (initials indicate completion) ___1. Plants installed as specified
___2. Irrigation System installed as designed
Comments:

A copy of this certification has been provided to the owner/developer, the City of Indio Development Services Department and to the IWA. I certify the work has been completed in accordance with IWA’s Landscape and Irrigation System Design Criteria.

Landscape Architect/Designee Signature License No. Date

1. Date the Landscape Documentation Package was submitted to the City of Indio Development Services Department: ______

2. Date the Landscape Documentation Package was approved by the City of Indio Development Services Department: ______

3. Date a copy of the Water Efficient Landscape Worksheet (including the Water Budget Calculation) was submitted to the IWA: _______

Report of changes to the Development Services Procedural Guidelines (Rey... Page 511 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix F

WORKSHEET F
Recycled Water Checklist

1. Obtain coverage under the general waste discharge requirements for discharge of recycled water for golf course and landscape irrigation Order No. 97-700 or equivalent version of this permit from the California Regional Water Quality Control Board of the Colorado River Basin Region (Regional Board) by submitting a Notice of Intent to the Regional Board and paying application/annual fees.

2. Enter into an agreement with IWA for receiving non-potable water for golf course and landscape irrigation. The agreement between discharger and IWA must be provided to the Regional Board within 90 days of receiving coverage under the permit referenced above in item #1.

3. Landscape and Irrigation system plans must meet regulatory requirements of Order 97¬700 or equivalent version of this permit, the State Board’s Recycled Water Policy, and California Department of Public Health (CDPH) Statutes and Regulations related to recycled water, such as the Health and Safety Code, the Water Code, Title 17 and Title 22 Code of Regulations. These requirements include but are not limited to the following:
a. An air-gap separation, a vertically measured distance between supply pipe and receiving vessel must be present and meet the required distance for the size of the supply pipe.
b. The appropriate type of backflow protection is to be installed for auxiliary water supplies and recycled water.
c. The required separation distance between recycled water lines and impoundments and application area; and domestic wells and water lines is maintained and approved by CDPH.
d. The design of the irrigation system shall not cause the occurrence of ponding anywhere in the reuse area, and overspray or mist around dwellings, outdoor eating areas and/or food handling facilities is eliminated. Irrigation runoff shall be confined to the recycled water use area unless authorized by CDPH. e. Drinking fountains will be protected from spray, mist or runoff by use of a drinking fountain cover or shelter approved for this purpose. f. Hose bibs are not allowed on portions of the recycled water systems accessible to the general public. Quick couplers that differ from those used on the potable water system are allowed.
g. Signs are posted in areas that the public has access to that are no less than 4 inches high by 8 inches wide and include “RECYCLED WATER—DO NOT DRINK” and the international do not drink symbol as indicated in CCR Title 22 Division 4 Chapter 3 Article 4 Section as figure 60310-A. The number and locations of these signs will be approved by CDPH.
h. The recycled water irrigation system is able to be operated during a time of day that will minimize contact with the public.
i. All pipes installed above or below ground on or after June 1, 1993 designed to carry recycled water are to be colored purple or wrapped in purple tape. j. Golf course pump houses utilizing recycled water are appropriately tagged with warning signs with proper wording of sufficient size to warn the public that

Report of changes to the Development Services Procedural Guidelines (Rey... Page 512 of 1774 Development Services Procedural Guidelines, Updated January 2025 Appendix F recycled water is not safe for drinking. All new and replacement at grade valve boxes shall be purple or appropriately tagged for water reuse purposes. All other appurtenances and equipment used for recycled water must be identified as used for recycled water distribution per the recommendations of CDPH.

4. Prior to construction, landscape and irrigation system plans must be submitted for approval to the following agencies (please allow for a 30 day comment period):
a. Regional Board Water Quality Control Board,
b. California Department of Public Health, and
c. IWA.

5. Upon approval from the Regional Board and CDPH, the discharger shall provide notification that recycled water will be used for irrigation to people who reside adjacent to the recycled water use area and to golf course patrons though a method approved by the Regional Board’s Executive Officer and CDPH at least 30 days prior to use of recycled water.

6. A Use Site Supervisor must be designated and his or her name and contact information must be provided in writing to IWA and the Regional Board 30 days prior to discharge of recycled water. This person will be available to be contacted and receive periodic education and training on the uses and restrictions of recycled water.

7. A cross-connection control test will be performed on the irrigation and domestic systems prior to the discharge of recycled water and at least once every four years thereafter. This test is to be conducted by an American Water Works Association (AWWA) certified cross-connection control program specialist or equivalent. The results of these tests are to be submitted to IWA, CDPH, and the Regional Board within 30 days of test completion.

8. “As-Built” plans and specifications showing the domestic and irrigation systems, location of all potable and recycled water connections and location of all on-site and nearby wells to CDPH, as per the CDPH requested time frame.

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APPENDIX G

WATER STANDARD DRAWINGS

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Report of changes to the Development Services Procedural Guidelines (Rey... Page 548 of 1774 8 FEET MAX.

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ITEM DESCRIPTION ITEM DESCRIPTION
CD PILASTER (TYPICAL) 8"X8"X16" SPLIT-FACE @ 8"X8"X16" SPLIT-FACE BLOCK WALL, SUBMIT

BLOCK WALL SAMPLE TO IWA FOR APPROVAL
@ 3/4" SQUARE BARS (TYPICAL) (j) #6 CONTINOUS REBAR
G) 1 /2" SQUARE BARS (TYPICAL) ® COMPACTED SUB-GRADE
G) 2-#4 (TYPICAL AT EACH PILASTER) ® CONCRETE FOOTING CLASS 560-C-3250 CONCRETE ® #6 @ 48" O.C. @ 4" PICKETS
NOTES: 1. SAND AND GRIND ALL WELDS SMOOTH, PRIMED AND PAINT BLACK.

2. SEE SCREEN WALL SECTION A (REFER STANDARD PLAN 717 A) FOR HEIGHT.

3. THE MATERIAL USED TO CONSTRUCT THE FENCE SHALL BE SAME USED TO CONSTRUCT THE GATE. 4 PROVIDE 1 /2" VERTICAL EXPANSION JOINTS AT 50 FEET O.C. FOR PERIMETER WALLS

5. PERIMETER WALLS ADJACENT TO RESIDENTIAL PROPERTIES SHALL BE PRECISION BLOCK. REFER TO CITY OF INDIO STD.550
� STANDARD PLAN NUMBER
a�.!:���!Z WELL & PLANT SITE 717 B
� IMPROVEMENT FRONT SHEET .2.... OF .2.._
November 2016 FENCE DETAILS REVISION DATE REVISION DATE DATE

GENERAL MANAGER
RCE C78718

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APPENDIX H

LIST OF APPROVED MATERIALS

Report of changes to the Development Services Procedural Guidelines (Rey... Page 567 of 1774 Development Services Procedural Guidelines, Updated July 2022 Appendix H

LIST OF APPROVED MATERIALS
Meter Installation
(3/4” x 1”, 1”, or 2” Meters)
For ¾” x 1” Meter, use 1” service line
For 1” Meter, use 1 ½” service line
For 1 ½” & 2” Meter, use 2” service line
Description Approved Manufacturer/
Stock Number
(Size of main¹) x (Service line size)
Double Strap Brass Saddle with Pipe Thread
Note¹: For water main size above 12”, use triple stainless steel strap or extra wide single strap with DI epoxy coated bodied saddle.

For 12” Pipe and Smaller:

Jones - J-979 Series
Ford – 202B Series
Mueller - BR2B Series
Smith- Blair 232
Smith Blair 317
AY McDonald 3826
For 12” Pipe and Larger:

Smith- Blair 366
Mueller DRS2
AY McDonald 4856A
Romac 202NS
Ford FC202
Smith Blair 317
Corporation Stop, Ball Style (IPT x Compression)
Use applicable size 1”, 1 ½ and 2”
Mueller B25028N
Jones E1935SG
AY McDonald 74704BQ
Ford FB1100-4-Q-NL
Ford FB1100-6-Q-NL
Ford FB1100-7-Q-NL
Angle Ball Meter Valve (Angle Stop)
1” (110 Compression x Swivel)
1 ½ and 2” (110 Compression x Flange)
1” service line:

Mueller B24258N
Jones E1963WSG
AY McDonald 74602BQ
Ford BA43-444W-Q-NL
1½” & 2” service line:

Mueller B24276N
Ford BFA43-666W-Q-NL
Ford BFA43-777W-Q-NL
Jones E1975WSG
AY McDonald 74602BQ
Polywrap-C Blue Color (6Mil, use applicable size)
Northtown
Christy’s
Neptune Water Meter Supplied by IWA Neptune R900i

Report of changes to the Development Services Procedural Guidelines (Rey... Page 568 of 1774 Development Services Procedural Guidelines, Updated July 2022 Appendix H Ball Straight Meter Valve
1”, 1 ½ and 2” (All to be with lever handle)
For 1”, 1 ½ and 2” (Swivel X FIP and
Flange x FIP):

Jones E1908W
Jones E1913WJ
Mueller B24351N
Mueller B2433741N
AY McDonald 76101MW/SHDLB
AY McDonald 76101MFHDL
Ford B13-444W-HB-34S-NL
Ford B13-666W-HB-67S-NL
Ford B13-777W-HB-67S-NL
For 1 ½” and 2” FIP x FIP:

Mueller B20200N
Ford B11-777W-NL
Ford B11-666-NL
Jones E1900W
AY McDonald 76101W
Cambridge 212NL Series
Straight Couplings 110 Compression
For 1”, 1 ½ and 2”:

Mueller H15403N
Jones E2609SG
AY McDonald 74758Q
Ford C44-44-Q-NL
Ford C44-66-Q-NL
Ford C44-77-Q-NL
Meter Adapters (Swivel Nut to Flange Style)
Note: For 1 ½” and 2” Water Services
Mueller H-10879 336N
Mueller H-10879 337N
Ford A46-NL
Ford A47-Slotted-NL
AY McDonald 710J46
AY McDonald 710J46 10.75 x 15.25
AY McDonald 710J47D
Meter Flanges
Note: For 1 ½” and 2”
Mueller H10129N
Mueller H10129HN
Jones E-129
Jones E-129H
Ford CF31-77-NL
Ford CF31-66-NL
AY McDonald 7610F
Inline Dual Check Valve, (Meter Swivel Nut x FIP Outlet) Commercial and Irrigation Meters Require Backflow Device Note: For 1 ½” and 2” Water Services (Flange x FIP)
(FIP x FIP)
For ¾ x 1 and 1” Meters:

Mueller H14242N
Ford HHS31-344-NL
Ay McDonald 7411-3JE 54 Ay McDonald 7411-3HE 54
For 1 ½” and 2” Meters Flange x FIP:

AY McDonald 711-7DE 66
AY McDonald 711-7DE 77
FIP x FIP:

Mueller H-14242N
Ford HHS11-777-NL

Report of changes to the Development Services Procedural Guidelines (Rey... Page 569 of 1774 Development Services Procedural Guidelines, Updated July 2022 Appendix H Meter box with solid cover marked "IWA" (With 2" Read Port) ¾ x 1” Meter:

J&R Concrete Products
P-W5¼ Special Series 15” High Polymer
Meter Box
1”, 1 ½” and 2” Meter:

J&R Concrete Products P-W5 ½ Special
Series 20” High Polymer Meter Box
Copper Tubing
1” Copper Tubing Type K Soft Copper
1 ½” and 2” Rigid Pipe Type K Soft Copper in 20’ Lengths Cerro
Mueller – Streamline
Cambridge-Lee Industries
Meter Installation
(3” and larger)
3-inch and larger meter installation require ductile iron laterals and gate valve at water main.

Use specified material dependent on installation size.

Combination Air Valve Assembly (1” & 2” Installations)
Description Approved Manufacturer/
Stock Number
(Size of main¹) x (Service line size)
Double Strap Brass Saddle with Pipe Thread
Note¹: For water main size above 12”, use triple stainless steel strap or extra wide single strap with DI epoxy coated bodied saddle.

For 12” Pipe and Smaller:

Jones - J-979 Series
Ford – 202B Series
Mueller - BR2B Series
Smith- Blair 232
Smith Blair 317
AY McDonald 3826
For 12” Pipe and Larger:

Smith- Blair 366
Smith Blair 317
Mueller DRS2
AY McDonald 4856A
Romac 202NS
Ford FC202
Corporation Stop, Ball Style (MIP x MIP)
Use applicable size 1” and 2”
For 1” and 2”:

Mueller B-20013N
Jones E1943
Ford FB500-4-NL
Ford FB500-7-NL
AY McDonald 73131B
Copper Tubing
1” Copper Tubing Type K Soft Copper
2” Rigid Pipe Type K Soft Copper in 20’ Lengths
Cerro
Mueller- Stream Line
Cambridge Lee Industries

Report of changes to the Development Services Procedural Guidelines (Rey... Page 570 of 1774 Development Services Procedural Guidelines, Updated July 2022 Appendix H Air and Vacuum Relief Valves
For 1 Inch:

ARI D-040-P
Vent-O-Mat Model 025RBX2521
For 2 Inch:

ARI D-040-P
Vent-O-Mat Model 050RBX2521
Copper Tubing Ball Curb Valve
For 1” and 2”:

Jones - E1949SG6
Mueller- B25209N
AY McDonald 76100Q
Ford B44-444-Q-NL Ford B44-777-Q-NL
Copper Tubing Elbows (Compression x Compression)
For 1” and 2”:

Mueller H-15526N
Jones E2611SG
Ford L44-44-Q-NL
Ford L44-77-Q-NL
AY McDonald 74761Q
Copper Tubing Elbows ( FIPT x Compression)
Note: Elbow to be installed at Corporation Stop
For 1” and 2”:

Mueller H-15533N
Jones E-2621SG
AY McDonald 74779Q
Ford L14-44-Q-NL
Ford L14-77-Q-NL
Brass Gate Valve (Lead Free) For 1” and 2”:

Nibco T-113-LF
Smith-Cooper International Series 9101L
Air Relief Valve Enclosure
For 1 Inch:

Pipeline Products-VCAS-1830-SM
Sandstone
Armorcast- P6002002 20” DIA x 36” Height
With Fixed Base and Padlock
For 2 Inch:

Pipeline Products- VCAS-2436-SM
Sandstone
Armorcast- P6002001 24” DIA x 36” Height With Fixed Base and Padlock Brass Fittings (Lead Free)
Smith-Cooper International
Merit Brass
Edmund Gray Company

Report of changes to the Development Services Procedural Guidelines (Rey... Page 571 of 1774 Development Services Procedural Guidelines, Updated July 2022 Appendix H Backflow and Reduced Pressure Devices
Description Approved Manufacturer/
Stock Number
Reduce Pressure Principal Devices 1” and 2” (Lead Free) Febco LF825Y Wilkins 975XL2
Reduced Pressure Principal Assembly 3" and Larger (Lead Free) Febco LF880V Wikins 475 N Pattern
Double Detector Check Backflow Assembly (Lead Free)
Must install 5/8" by-pass meter w/ radio read register
(purchased at IWA)
Febco LF876V N Pattern
Febco LF886V N Pattern
Wilkins Model 450DA
Wilkins Model 450STDA
Valve Setter for Backflows 3” and Larger Febco Series 611 Wilkins
Backflow Enclosures
For 1” Backflows:

GuardShack Model HGS-2
Guardian Enclosures
For 1 ½ and 2” Backflows:

GuardShack Model HGS-3
Guardian Enclosures Model GES-400
Ductile Iron Pipe and Fittings
Description Approved Manufacturer
Ductile Iron Pipe – Cement lined only and Zinc Coated
Class 350 for line size up to 12”
Class 250 for line size 14” and above
US Pipe
McWane/ Pacific States
American Iron Pipe Company
Pipe Restraints- Joint Restraining Gaskets
U.S. Pipe- Field Lok Gasket
McWane- Sure Stop 350 Gasket
Romac- Piranha Restraint Gasket
American Iron Pipe- Fast Grip Gasket
12 mil Polyethylene Wrap For Pipe
NorthTown
AA Thread
Christy’s
US Pipe V-Bio Wrap
10 Mil Tape
Christy’s
ProSelect
NorthTown

Report of changes to the Development Services Procedural Guidelines (Rey... Page 572 of 1774 Development Services Procedural Guidelines, Updated July 2022 Appendix H Pipe Restraints for Ductile Iron Pipe- MJ Restraint Joints with Wedge Action
Stargrip- Series 3000
EBAA Iron- Megalug Series 1100
Sigma- One-Lok
SIP Industries- EZ Grip
Ford- Uni-Flange
Romac- Romagrip
Tyler Union-TUF Grip Series 1500
Ductile Iron Fittings
Flange and Mechanical Joint fittings only
U.S. Pipe
Star
Sigma
Tyler Union
SIP Industries
Flexible Expansion Joints EBBA- Flex Tend
Romac- FlexiJoint
Valves and Related Items
Description Approved Manufacturer/
Stock Number
Gate Valves- Up to 12”
(Ductile Iron Body with Resilient Wedge Seal)
To Meet AWWA C-509 Minimum Standard
Flange x Flange Ends Only
2” Operating Nut
Mueller- 2362 Series
Clow- F6102 Model 2639 & 2640
American Flow- 2500 Series
AVK- Series 45
Butterfly Valve - 12” and larger
(Ductile Iron Body)
Flange x Flange Ends Only
2” Operating Nut
Mueller- Lineseal XPII
Mueller- Lineseal III
Henry Pratt 2FII
DeZurik
Steel Valve Stem Extension
Pipeline Products – SX 908 Zinc Rich
Powder Coat Finish
FiberPlas Stem Extension
Valve can riser 8” C900
JM Eagle
North American Pipe
VinylTech
Valve Box
Steel Lid Must Be Casted With “IWA”
Direction Arrow Must Be Casted on Steel Lid or Steel Frame J&R Concrete – V4-T Valve Box
Bingham and Taylor Mark V- Triangular Lid
CUL10L-T
Bingham and Taylor Mark V- BaseGRE10R-TF

Report of changes to the Development Services Procedural Guidelines (Rey... Page 573 of 1774 Development Services Procedural Guidelines, Updated July 2022 Appendix H Wet Barrel Fire Hydrant Assembly
Description Approved Manufacturer/
Stock Number
6” Wet Barrel Fire Hydrant
Must have one (1), 4” port and two(2), 2 ½” ports
Ductile Iron Fire Hydrants:

James Jones - J4060
Clow - Model 860
American AVK Series Model 2492
Bronze fire Hydrants:

James Jones- J3765
Clow- Model 2060
Fire Hydrant Break Off Check Valve Clow LB400
James Jones J5000s
Fire Hydrant Bury ( Mechanical Joint Only)
South Bay Foundry
Clow
Sigma
SIP Industries
4” and 6”-inch Blow Off Assembly
Description Approved Manufacturer/
Stock Number
Reducing Companion Flange
U.S. Pipe
Star
Sigma
Tyler Union
SIP Industries
Brass Double Male Hex Nipple - 2" MNPT x 2 ½” NH BRS AD Dixon Approved Equal
2"-1/2 Plastic Hydrant Cap w/ Ring James Jones
Cover Box - Marked "WATER" South Bay Foundry - 1240
South Bay Foundry - 1241

Report of changes to the Development Services Procedural Guidelines (Rey... Page 574 of 1774 Development Services Procedural Guidelines, Updated July 2022 Appendix H Transition Couplings
Description Approved Manufacturer/ Stock
Number
Wide Range Repair Coupling (Long Sleeve)
Romac- 501
Romac- XR501
Romac- Macro HP
Smith-Blair- 461
Smith-Blair- 462
Smith-Blair- 442
Hymax 2
Ford
Steel Flange Repair Coupling Adapter minimum of 12”- 18” length Smith- Blair 913
Smith- Blair 914
JCM- 306
Ford- Style FCA
Romac- Style FC400
Utility Marker Posts
Description Approved Manufacturer/ Stock
Number
Flat Flexible Composite Utility Marker Post – With White Reflective Strip Flexstake, Inc
Tracer Wire
Description Approved Manufacturer/ Stock
Number
For Open Cut Installations of Water Mains and Services Copper Head Neptco
Pipe Spacers
Description Approved Manufacturer/ Stock
Number
Positions Pipe Within Casing
Cascade CCS Series
CCI Pipeline Systems
BWM
Calpico Inc.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 575 of 1774 Development Services Procedural Guidelines, Updated July 2022 Appendix H Other Materials
Description Approved Manufacturer/ Stock
Number
Ring Flange Gasket (NFS-61 for Paper and ASTM for Rubber) 1/16 Thick Laminated Non-Asbestos Fiber
For below ground installation use non-asbestos paper
For above ground installation use threated flange rubber Tripac
Industrial Threaded Products
U.S. Pipe
NFW
Nuts and Bolt Sets
Must be 316 SS bolts with Blue Coated Nuts
Tripac
Industrial Threaded Products
Sampling Station Enclosure Pipeline Products- WTS-858-SS Amorcast- P6002010- Hinged Sandstone
Taping Sleeves (May Only Be Used Under Approval of IWA
Engineer)
Must be All Stainless Steel to Include Flange
Mueller H304,
Smith Blair 663,
JCM 432,
Romac SST
Large Meter Vault
Polymer/Fiberglass Blend Vaults
(Cast-in-Place and Concrete Block Vaults to be Approved by IWA Engineer)
J&R Concrete Products P-W7 Series 18”
High Polymer Meter Box
Armorcast- A6001449MT Torsion Assist
Armorcast- A6001506MT Torsion Assist
Well Blowoff Inlet for Wellsite (48” x 48” TR Frame H81 Grate Steel ASTM A-36 Hot Dip Galvanized ASTM A123) SouthBay Foundry Water Meters and Meter Boxes
All water meters will be supplied by the IWA at the contractors' expense. Acceptable manufacturers are listed below. No other substitutions will be allowed.

Description Approved Manufacturer/Stock
Number
1-inch services –
Water Meter with Radio Frequency Transmitter
Neptune R900i Integrated E-Coder Register
& Radio
2-inch services –
Water Meter with Radio Frequency Transmitter
Neptune R900i Integrated E-Coder Register
& Radio
3-inch services –
Water Meter with Radio Frequency Transmitter
Neptune HP R900i Turbine Integrated ECoder Register & Radio ¾ x 1” Meters –
Meter Box and Cover with IWA Stamped On Lid
J&R P-W5¼ Special Series polymer meter
box 15” high (w/ backflow use 5-¼” Box)
Solid Cover Marked "IWA" (2" Recessed
Read port)
DWG# 1211

Report of changes to the Development Services Procedural Guidelines (Rey... Page 576 of 1774 Development Services Procedural Guidelines, Updated July 2022 Appendix H 1”- 1 ½ and 2” Meters –
Meter Box and Cover with IWA Stamped On Lid
J&R P-W5½ Special Series polymer meter
box 20” high
Solid Cover Marked "IWA" (2" Recessed
Read port is required on the cover)
DWG# 1212

3”- 6” Meters –
Meter Box and Cover with IWA Stamped On Lid
J&R Products – P–W7 Series Polymer
Meter Box 18” High.
¾ x 1” Meters –
Meter Box and Cover with IWA Stamped On Lid
For 3 ¼ x 1” Meter:

ArmorCast/ Hubbell -
PD1324B513 5 ¼ Polymer Meter Box 18”
High.

ArmorCast Cover -
A6001866-H16
13” x 24” Polymer Meter Box Cover With
AMI Recessed Hole.
20K Cover -
A6001969-H16-02
With AMI Recessed Hole.
1” – 1 ½ and 2” Meters –
Meter Box and Cover with IWA Stamped On Lid
For 1”- 1 ½ and 2” Meters:

ArmorCast –
A6001419SAX20 5 ½ Polymer Meter Box
20” High.

ArmorCast Cover –
A6001420-H16
17” x 28” x 1 ¾” Polymer Meter Box Cover
With AMI Recessed Hole.
20K Cover –
A6001420T-H16 17” x 28” x 1 ¾” Polymer
Meter Box Cover With AMI Recessed Hole.
3”- 6” MetersMeter Box and Cover with IWA Stamped On Lid ArmorCast –
A6001974PCX18-KO #7
24” x 36” x 18” Polymer Meter Box

ArmorCast Cover –
A6001975-H16-H16
24” x 36” x 3”
Polymer Meter Box Cover With AMI
Recessed Holes.
20K Cover –
A6001975T-H16-H16
24” x 36” x 3”

Report of changes to the Development Services Procedural Guidelines (Rey... Page 577 of 1774 Development Services Procedural Guidelines, Updated July 2022 Appendix H Polymer Meter Box Cover With AMI
Recessed Holes.

Report of changes to the Development Services Procedural Guidelines (Rey... Page 578 of 1774 City of Indio
City Council
July 16, 2025

STAFF REPORT
To: City Council
From: Bryan H. Montgomery, City Manager
Prepared by: Reymundo Trejo, P.E., IWA General Manager
Subject: Report of Fee Structure changes to the Indio Water Authority Customer Service Policy
RECOMMENDATION:

Staff recommends that the City Council/Indio Water Authority (IWA) Board receive and file the revised Customer Service Policy for the Indio Water Authority.

SUMMARY:

The Indio Water Authority (IWA) has completed a comprehensive revision of its Customer Service Policy, formerly titled the Finance and Customer Service Policy, which was originally adopted on March 3, 2015. This updated policy defines the scope of services provided to customers and clarifies the conditions under which those services are delivered. It also incorporates the most current IWA fee structure approved by the City Council and IWA Board on May 7, 2025. The revised policy reflects operational changes, legal requirements, and organizational restructuring resulting from the consolidation of finance departments between IWA and the City of Indio. These updates are designed to streamline internal processes and enhance transparency and consistency in customer service practices.

BACKGROUND INFORMATION:

The City Council adopted the original Finance and Customer Service Policy on March 3, 2015. This policy established procedures for applying customer service fees and charges, outlined guidelines for waivers and billing adjustments, and supported consistent, high-quality service for IWA customers. On September 28, 2018, the State of California enacted Senate Bill 998, the Water Shutoff Protection Act, which requires all water agencies to adopt a separate policy on the discontinuation of residential water service. In response, IWA created the Policy on Discontinuation of Residential Service for Nonpayment, which the City Council approved on January 15, 2020. This policy replaced the residential discontinuation provisions previously included in the 2015 version and now functions as a stand-alone document used wherever required by law. In June 2024, IWA staff began revising the Customer Service Policy to reflect internal restructuring and refocus it on customer service operations. The updated policy also incorporates the new water rate structure approved by the City Council and IWA Board on May 7, 2025, and effective July 1, 2025. Staff worked closely with the City’s legal team to ensure the policy aligns with current operational standards and legal requirements. Staff recommend that the City Council/IWA Board receive and file the revised Customer Service Policy.

FINANCIAL SUMMARY:

AGENDA ITEM #10.13
Report of Fee Structure changes to the Indio Water Authority Customer Se... Page 579 of 1774 Current FY Financial
Impact:
$0 In current year budget: N/A
Current FY General
Fund Impact:

N/A Budget adjustment: N/A
Next FY Financial
Impact:
$0 Strategic Objective: Organizational
Excellence
Source of funds: N/A Fund-Org-Object
Reference:

N/A
Additional Financial Details:

There is no cost or fiscal impact associated with this action.

ATTACHMENTS:

Attachment 1 - Customer Service Policy
Attachment 2 - Summary of Changes
APPROVAL(S):

Reymundo Trejo, P.E., IWA General Manager Approved - 02 Jul 2025 Jennifer A. Mizrahi, Assistant City Attorney Approved - 08 Jul 2025 Ruby D. Walla, Director of Finance Approved - 09 Jul 2025 Bryan H. Montgomery, City Manager Approved - 09 Jul 2025

Report of Fee Structure changes to the Indio Water Authority Customer Se... Page 580 of 1774

INDIO WATER AUTHORITY CUSTOMER SERVICE POLICY
Effective: March 3,2015
Revised: July 16, 2025

Report of Fee Structure changes to the Indio Water Authority Customer Se... Page 581 of 1774 July 2, 2025 Page 1

INDIO WATER AUTHORITY CUSTOMER SERVICE POLICY

TABLE OF CONTENTS

1. Introduction ................................................................................................................. 4

2. Objectives ................................................................................................................... 4

3. General ....................................................................................................................... 4

4. Service Conditions ...................................................................................................... 5

5. Service Area................................................................................................................ 5

6. Service Connections and Meters................................................................................. 5 A. Installation................................................................................................................ 5 B. Payment of Connection Fees................................................................................... 5 C. Change in Meter Location/Tampering...................................................................... 5 D. Change in Meter Size and/or Classification ............................................................. 6 E. Ownership................................................................................................................ 6 F. Maintenance ............................................................................................................ 6 G. Obstruction of Meter Boxes ..................................................................................... 6 H. Access to Facilities .................................................................................................. 7

7. Description of Service ................................................................................................. 7 A. Supply...................................................................................................................... 7 B. Quality...................................................................................................................... 7 C. Classes of Service................................................................................................... 7

8. Application Procedure ............................................................................................... 9 A. Requirements ......................................................................................................... 9 B. Account Ownership and Property Classification .................................................. 10 C. Service Previously Rendered to Applicant ........................................................... 10 D. Restrictions .......................................................................................................... 10 E. Water Use Without Authority Application ............................................................. 10 F. Individual Liability for Joint Service ...................................................................... 10 G. Changes in Customer Equipment or Usage of Water on Premises ..................... 11

9. Special Contracts .................................................................................................... 12

10. Resale of Water, Delivery to Other Premises Prohibited ....................................... 11

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11. Security Deposits .................................................................................................. 12 A. Authority ............................................................................................................... 12 B. Upon Application of New Service ......................................................................... 12 C. Residential Deposit Guidelines ............................................................................ 12 D. Non-Residential Deposit Guidelines .................................................................... 13

12. Notices .................................................................................................................. 14 A. Notices to Customer ............................................................................................ 14 B. Notices from Customer ........................................................................................ 14

13. Billing of Water Accounts ...................................................................................... 14 A. Meter Reading and Billing .................................................................................... 14 B. Opening and Closing Bills .................................................................................... 14 C. Issuance of Statements ....................................................................................... 14 D. Due Date ............................................................................................................. 14 E. Final Payment Date ............................................................................................. 14

14. Payment of Bills ..................................................................................................... 15 A. Methods of Payment ............................................................................................ 15 B. Closing Bills ......................................................................................................... 15 C. Responsible Parties ............................................................................................. 15 D. Change of Ownership .......................................................................................... 15 E. Unpaid Prior Account Balances ........................................................................... 15 F. Returned Payments ............................................................................................. 15 G. Delinquent Bills .................................................................................................... 15 H. Upon Vacating Premises ..................................................................................... 16 I. Delinquent Charge Removal ................................................................................. 16 J. Disputed Bills ........................................................................................................ 16 K. Bill Amortization ................................................................................................... 16

15. Authority Initiated Termination of Service .............................................................. 17 A. Notice of Termination of Service .......................................................................... 17 B. Exceptions ........................................................................................................... 17 C. Multiple Residential Accounts .............................................................................. 17 D. Non-Residential Customer ................................................................................... 18 E. Multiple Accounts ................................................................................................. 18 F. Conditions for Restoration of Service ................................................................... 18 G. Subsequent Tenants ........................................................................................... 18 H. Wrongful Termination .......................................................................................... 18 I. Authority Remedies ............................................................................................... 18

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16. Discontinuance of Service for Other Than Delinquency ........................................ 18 A. Unsafe Apparatus ................................................................................................ 18 B. Service Detrimental to Others .............................................................................. 18 C. Fraud or Abuse .................................................................................................... 19 D. Non-Compliance .................................................................................................. 19 E. Customer Request for Service Discontinuance ................................................... 19 F. Restoration Reconnection Charges ..................................................................... 19

17. Meter Error ............................................................................................................ 19 A. Meter Certification ................................................................................................ 19 B. Adjustment of Bills for Meter Error ....................................................................... 19

18. Customer Account Information .............................................................................. 19

19. Bill Adjustment Due to Leak .................................................................................. 21

20. Other Adjustments ................................................................................................. 22

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1. Introduction
The Indio Water Authority (“Authority”) recognizes the importance of adopted policies relative to Customer Service. Customer service policies are prudent fiscal management tools and are a cornerstone of operating policy and philosophy. A written and adopted Customer Service policy (“Policy”) ensures consistency in the application of practices and procedures while administering customer related matters. For this policy, a customer shall be defined as any person, property owner, tenant, firm, corporation, association or agency who uses or desires to obtain Potable Water Service from the Authority. This Policy identifies specific policies for addressing Authority water service-related fees and charges to its utility customers. It is the intent of this policy to clearly identify policies that are consistent with the Authority’s mission statement, the uniqueness of the Authority, and the philosophy of the Authority’s Board of Directors. This policy shall be known and may be cited as the Indio Water Authority Policy.

2. Objectives
This Policy has been developed to consider and appropriately address the following:

I. To ensure the consistent application of policies to Authority customers while administering water-related service fees and charges.

II. To provide established guidelines on the application and waiver of fees, charges, and adjustments.

III. To maintain and enhance customer service relationships with the customers of the Authority.

IV. To maintain a written Indio Water Authority Policy.

3. General
This section sets forth the terms and conditions under which the Authority will provide water service to its customers and is subject to change from time to time at the discretion of the Executive Director of the Authority. For the purposes of this policy, Customer shall be defined as any person, property owner, tenant, firm, corporation, association or agency who uses or desires to obtain Potable Water Service from the Authority. The Executive Director of the Authority has the right to interpret the policy on any point that is not specifically covered herein.

The Authority endeavors to provide water service without discrimination and in accordance with sound business principles; that rates will be uniform to all customers within classifications and that water service pricing shall be based on the actual cost of service to customers without special rate categories for selected social or economic classes of customers.

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This Policy is intended to provide guidance to Authority customers and staff and remain consistent in servicing customers.

4. Service Conditions
The Authority will provide water service if an application for such water service is completed in the manner hereinafter provided. Unless otherwise determined by the Board of Directors, Will Serve letters will sunset if the project does not commence within three years from the date of issuance of said letter.

5. Service Area
The Authority may only serve land within its boundaries; however, the Board of Directors may authorize the sale of surplus water to other entities, through exchange agreements, and under special conditions and rates as set.

6. Service Connections and Meters
A. Installation. The Authority will meter all water services and apply the rate schedule thereto. Except as otherwise provided by written agreement, the Authority will furnish and install, at the applicant's expense (and in accordance with all applicable Residential and Commercial Rates and Service Fees, adopted by resolutions or ordinances), service connections and meters of such size and at such locations as an applicant requests; provided, however, that the Authority reserves the right to make the final determination as to the size and location of each service connection and meter.

Service connections and meters will be connected to the Authority's distribution system and shall be contained within the Authority's (or public) right-of-way or easement.

B. Payment of Connection Fees. The Applicant shall pay the connection fee at the time of application for service. Upon acceptance and approval by the Authority, the applicant will be authorized to connect into the water system for a period of one year from the date of approval. If the connection is not made within one (1) year of application of service, a new application, including fees and charges in effect on the date of that application, is required. Fees and charges previously paid by the applicant will be credited toward the fees and charges due. If the applicant fails to update his/her application, the application status will be revoked and a refund, minus any applicable administrative charges, will be issued.

C. Change in Meter Location/Tampering.

1. Meters or service laterals moved for the convenience of the customer will be relocated at the customer’s expense. Meters or service laterals moved for Authority purposes will be moved at the Authority's expense. A customer requesting relocation will be billed based on actual time and materials necessary to perform the relocation. Reconnection to the customer’s side of the meter shall be at the customer’s expense.

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2. Meters, meter boxes, and service laterals are Authority property and are not to be tampered with or relocated by non-Authority personnel. If in the opinion of the Authority a meter or service lateral has been affected or altered in any manner, or if the meter or service lateral has been damaged, or in any way defaced, the customer will be notified and held financially responsible for the unauthorized tampering of the meter.

D. Change in Meter Size and/or Classification.

1. If the customer requests that an existing meter be
replaced with a meter of a different size, the cost for the change will be the actual cost of the new meter plus the cost of labor and parts to install a new service line, if any. All costs are at the customer’s expense.

2. If a customer with an existing active meter subdivides the parcel, the customer will be eligible to receive credit for the amount actually paid at the time of original application. The credit shall only be applied to meter services within the area of the original parcel and cannot be used on other properties. Meters that have been placed on “In-Active” status for a period exceeding five years are not eligible for credits. Credit shall not be given for the meter, service lateral, or related materials.

3. Authority services are available during posted business hours and are subject to certain fees as listed in the Rates Fees and Charges, any service request to be performed for the convenience of the customer that results in overtime for Authority staff, will be charged an after-hours fee in accordance with Residential and Commercial Rates and Service Fees (Attachment No. 1). For Consistency purposes of this policy, requests made after 5:00 pm on the business day will be considered after hours.

E. Ownership. The service connection and meter are the property of the Authority, and the Authority reserves the right to repair, replace, and maintain them, as well as to remove them upon discontinuance of service. The Agency’s facilities include pipe, fittings, meter, meter box and check valve or backflow prevention device and shutoff valve, extending from the Authority’s potable or recycled water main to the outlet of the shut-off valve downstream of the meter, check valve or backflow prevention device.

F. Maintenance. The service connection, including the meter and meter box, will be repaired and maintained by the Authority at its expense, except when damage occurs due to the negligence of the customer, or of the customer's family, guests, invitees, or agents, in which case the customer will pay for repairs made by the Authority. The customer shall also be financially responsible for the replacement of any meter and or meter box that is stolen or removed from the property. The Authority is not responsible

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for the installation or maintenance of valves, regulators, filters, or any water lines, or equipment extending beyond the discharge end of the meter.

G. Obstruction of Meter Boxes. No person shall cause or place, dispose, or allow the placement, disposal or deposit of oil, toxic, hazardous, or contaminated liquid or waste, trash, soil, building materials, or other substances, objects, or obstructions in, on, or around meter boxes or other Authority facilities. No person shall allow or permit meter boxes or other Authority facilities to be obstructed or obscured by trees, shrubs, and plants or in any other manner so as to impede their intended use or access.

Upon notification from the Authority, the customer shall have fifteen (15) calendar days to clean, trim and/or otherwise remove any obstruction(s) that impede the use or access to Authority meters or services.

If such substances, objects or obstructions are not cleaned and removed, the Authority will accomplish the cleaning and/or removal of any substances or objects at the customer’s expense. Charges for these services will be included on the customer bill during the next billing cycle.

H. Access to Facilities. By accepting service, the customer agrees to grant to the Authority an irrevocable license to enter onto customer property for purposes of installation, operation, maintenance, reading, repairing, replacement, or removal of the service, including the meter and meter box. Failure to grant access is sufficient cause for service termination.

7. Description of Service
A. Supply. The Authority will exercise reasonable diligence and care to deliver a continuous and sufficient supply of water to its customers and to avoid any shortage or interruption in the delivery provided.

B. Quality. When furnished for human consumption, the Authority endeavors to meet all water quality standards required for the safe distribution of potable water in accordance with State and Federal guidelines.

C. Classes of Service: All services installed by the Authority may be classified as one of the following user types:

1. Single Residential – A single dwelling, or equivalent, and associated landscape served by one meter.

Examples:
• Detached Home
• Single Mobile Home
• All Others (residential condo, town home,
duplex, triplex, planned unit developments that
are individually metered)

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2. Multiple Residential – Multiple dwelling units with meter(s) that serve more than one user (not including institutional situations) Examples:
• Master Metered Apartments
• Master Metered Mobile Homes
• RV Parks
• All Others (master metered condo, town home,
duplex, triplex, and planned unit developments)

3. Irrigation – Meters that serve outdoor irrigation purposes with potable water.

Examples:
• Uninterruptible Agriculture – Dedicated Use
Meter
• Uninterruptible Agriculture – Combined
Ag/Residential Use Meter
• Interruptible Agriculture – Dedicated Use
Meter
• Interruptible Agriculture – Combined
Ag/Residential Use Meter
• Landscape

4. Single Commercial – Customers that provide/distribute a service and/or product (or other places of commerce) with a single meter serving a single user.

Examples:
• Offices
• Services
• Restaurant
• Hotel/Motel/Inn
• Construction Site
• Gas Station
• Laundry
• Car Wash
• Health Club/Gym
• Retail
• Auto Repair
• Chemical Storage
• Concrete Mixing Plant
• Ambulance Service

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• Paint & Body Repair Shops
• Radiator Repair/Sales Shop
• Other
• Fire Detector – Meter for fire protection of a
single commercial establishment.

5. Multi-Commercial – Customers that provide/distribute a service and/or product (or other places of commerce) with meter(s) that serve more than one user.

Examples:
• Offices
• Services
• Retail
• Mixed Business Park/Strip Mall
• Other
• Fire Detector – Meter for fire protection of a
multi-commercial establishment.

6. Industrial – Customers that manufacture or process
materials and/or products (as defined in Standard Industrial Classification (SIC) Codes 2000-3999)
Examples:
• Manufacturing Facility
• Processing Facility
• All Other

7. Institution – Customers dedicated to public service
(regardless of owner)
Examples:
• Hospital/Medical Care Facilities
• Churches
• Public Schools
• Government
• City
• Special Authorities
• Specialty Care Facilities
• Other Non-profits

8. Application Procedure

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A. Requirements. Applications for water service or installation of a water meter will require signature by the customer of the property to be served.

Applicants are responsible for payment of all Charges for Services and Domestic Water Rates and must comply with the Authority’s Rules and Regulations. A non-refundable Water Service Establishment Fee of $20 will be billed whenever a customer establishes, transfers, or reactivates service as outlined in the Residential and Commercial Rates and Service Fees. Applicants must provide all information necessary to make a determination regarding service requirements or credit worthiness.

Applications for service (Attachment 2), excluding new service connections, shall be made a minimum of two business days in advance of desired activation date. When there is no continuity of service, the applicant starting service shall be responsible for the restore service charge, and any applicable after-hour charges, as outlined in Residential and Commercial Rates and Service Fees. For the purpose of starting new services, the Same Day Service Turn on Fee of $64 will be applied regardless of service being turned on during or after business hours.

B. Account ownership and Property Classification. Upon applying for water service, applicant shall specify the property type and indicate whether the occupant is:
• property owner
• tenant
• property management
Service can be initiated at any location.

C. Tenants are required to provide property owner contact information when requesting to initiate service.

D. Responsibility for fire detector or fire services is limited to property owners, and any changes in ownership of such services necessitate proof of ownership and verification by the Authority before initiating or transferring accounts.

E. Service Previously Rendered to Applicant. Service will not be provided unless payment in full has been made for service previously rendered to the applicant by the Authority and all applicable connection, capital impact fees, installation charges, fees, deposits, fines, and penalties have been paid in full.

Service can be provided in the case of the transfer of service from one location to another provided that the applicant executes a form for transfer of service to transfer the balance from one location to another.

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F. Restrictions. Water service is restricted to the premises and/or parcels reflected in the application. A new, separate application for service and water meter is required for any parcel split off of the original parcel.

G. Water Use Without Authority Application. A person taking possession of a premise and using water without submitting a fully executed application for water service will, in addition to applicable fines outlined in Residential and Commercial Rates and Service Fees, be held liable for the cost of water delivered from the date of the last recorded meter reading. If the meter is found to be inoperative, the quantity consumed will be estimated based on an average of the prior three years usage for the corresponding time period. If less than three years of information is available, then a comparison using other customers receiving the same class of service during the same period of time will be used to estimate the bill.

H. Individual Liability for Joint Service. Two or more parties who make an application for a single service will be jointly, and separately, liable for the expenses incurred in connection with such service. All monthly bills are addressed to both/all parties who are financially responsible for all charges. If not paid, the charges will be sent to a collection agency with both/all parties named.

I. Changes in Customer Equipment or Usage of Water on Premises.

Customers anticipating material changes in the size, character, or extent of the equipment or operations using water service, or where the change in operations may result in a substantial increase in the use of water, must give the Authority advanced written notice of the nature of the change.

The terms “material changes” and “substantial increase” are deemed to mean that point at which a larger meter, capacity, and/or additional facilities are required at the discretion of the Authority. Additionally, a customer anticipating changes must have prior approval from the Authority. Failure to do so may result in termination of water service.

Upon such notification or discovery, and verification by the Authority of changed equipment or usage, the Authority may change conditions of water service including, but not limited to, water type/source, service line size, meter size, cross connection control equipment, and billing frequency. In the event that an increase in water use has resulted in failure of metering equipment, the Authority, in addition to installing the appropriate size meter, will estimate the water used based on an average of three years usage for the corresponding time period. If less than three years of information is available, then a comparison with the use of other customers receiving the same class of service during the same time will be used to estimate the bill. All costs associated with equipment or change in water use or service will be borne by the customer as per other applicable provisions of this policy.

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9. Special Contracts
Contracts, other than applications, may be required prior to service under the following conditions:

A. When required by provisions contained in Residential and Commercial Rates and Service Fees. The duration of the term will be specified in the contract.

B. When construction of a permanent main line extension is necessary C. For temporary service
D. For standby service or fire service
E. Exchange agreements
F. As approved by the Board of Directors

10.Resale of Water, Delivery to Other Premises Prohibited No customer will resell any of the water received by the customer from the Authority, nor will such water be delivered to premises and/or parcels other than those specified in the customer's application for service.

11.Security Deposits
A. Authority. The Board of Directors hereby grants the Executive Director of the Authority, or his/her appointed designee, the authority to require security deposits on new, existing, or re-established accounts where appropriate under the circumstances set forth below. The amount of the deposit may be determined by reference to Residential and Commercial Rates and Service Fees.

B. Upon application for a new service. A deposit will be required if the applicant does not provide sufficient information to enable the Authority to determine the applicant’s credit worthiness.

C. Residential. Deposits may be collected from residential customer necessary, if any of the following events occur:

1. The customer cannot provide a satisfactory payment history from a comparable utility when making application. A satisfactory payment history is defined as the following:
a) No more than one delinquent charge in a 12-month
period
b) No returned payment charges

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c) No disconnections for non-payment

2. The customer had previous service with the Authority and has incurred any of the following:
a) More than one delinquent charge in a 12-month period b) More than one delinquency notice in a 12-month period c) Service has been discontinued for non-payment
d) More than one returned payment charge
e) Prior bad debt write-off
f) Authority balances with a collection agency

3. The deposit may be re-evaluated increased, or an additional deposit collected on an existing active account if:
a) More than one delinquency notification charge in a 12-month period
b) Service has been discontinued for non-payment more than once in a 12-month period
c) More than one returned payment in a 12-month period
d) Upon investigation of meter tampering, Authority equipment damaged, or water used without authorization.
e) Customer is not in compliance with any/all Authority Rules and Regulations

4. The deposit will be credited to the customer’s account in full 12 months from the date of the last deposit payment, provided the customer has established and maintained a satisfactory payment record based on the following criteria:
a) One delinquent charge allowed on the account per 12-month period.
b) No more than one delinquency notification issued per 12-month period.
c) Service has not been discontinued for non-payment.
d) No returned payments
e) No current payment arrangements or amortizations
D. Non-Residential Deposit Guidelines

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1. The Authority shall collect a deposit on all new applications based upon three times the average monthly bill of the previous occupant or $100, whichever is higher.

The deposit for a brand-new service shall be based upon three times the average monthly bill of a service deemed comparable by the Authority or $100, whichever is higher.

The deposit may be re-evaluated and increased on an existing active account if:
a) More than one delinquency notification is issued in a 12- month period.
b) Service has been discontinued for non-payment more than once in a 12-month period.
c) More than one returned payment in a 12-month period
d) Customer tampers the meter, damages Authority
equipment, or uses water without authorization.
e) Customer is not in compliance with any/all Authority Rules and Regulations

2. Refund of Deposit
If the deposit has not already been refunded or previously refunded, upon termination of service, the amount of deposit will first be applied to any outstanding amount due to the Authority by the applicant, and the balance will be refunded to the customer.

12.Notices
A. Notices to Customer. Notices to a customer will normally be given in writing, and either delivered or mailed to the customer at the customer’s last known address. Where conditions warrant or in emergencies, the Authority may resort to notification by any practical means available. In the event that the customer is signed up for E-notification, the customer may receive notices by email.

B. Notices from Customer. All notices from customer to the Authority, except those related to initiation or discontinuance of water service, will be given by the customer on account, or their authorized representative, to the Authority office, located at 83-101 Avenue 45, Indio, CA 92201, in writing by mail or email..

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13.Billing of Water Accounts
A. Meter Reading and Billing. Meters are read at regular intervals, or as required for the preparation of opening bills, closing bills, and special bills. Bills will be issued on a periodic basis to the mailing address for the customer of record. Reference to one month’s service in the rate schedules refers to the billing period and does not necessarily correlate to a calendar month. The Authority reserves the right to read meters and present bills for longer or shorter periods.

B. Opening and Closing Bills. If the period of water service is less than one month, the base charges will be a full month, and any other applicable charges will be prorated for the actual days of service.

C. Issuance of Statements. Statements for water service and other charges will be mailed or presented as soon as practical after the water meter has been read and the applicable charges have been determined. In addition to being mailed, customers who have signed up for paperless billing will receive an E-notification that their bill is available online for viewing.

D. Due Date. Each statement issued by the Authority for such charges shall be due and payable on the date of mailing or other presentment to the customers.

E. Final Payment Date. All charges in each statement must be paid on or before the final payment date shown on the statement, which shall be at least twenty five (25) calendar days following the date of mailing or presentment of the statement.

14.Payment of Bills
A. Methods of Payment. Bills are due and payable by the due dates referenced on the bill. Payment may be made at the Authority’s office, through the U.S. mail, by phone, online, or through automatic payment methods. The Authority will accept cash, check (made payable to “Indio Water Authority”), money orders, direct pay, and authorized debit or credit cards. The customer is responsible for ensuring that the Authority receives payment in a timely manner. Acceptance of partial payments in the past shall not preclude the Authority’s right to require full payment upon demand in the future. Direct payment from the customer’s checking/savings account will not be accepted if the account has three returned payments within the last 12-month period.

B. Closing Bills. When water service is terminated, bills are due and payable upon the due date referenced on the bill.

C. Responsible Parties. All costs associated with services provided will be the responsibility, jointly and separately, of all customers of record.

D. Change of Ownership. No change of ownership or type of occupancy will affect the application of this Policy with respect to collection of charges, water rates, deposits, or water service.

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E. Unpaid Prior Account Balances. All outstanding balances owed to the Authority by the customer, including but not limited to reconnection charges, delinquent charges, fines, penalties, and deposits, if applicable, will be paid prior to water service being served or restored.

F. Returned Payments. If a check payment has been made and returned by the financial institution, a returned item processing fee will be applied, as outlined in the Residential and Commercial Rates and Service Fees Furthermore, if a credit card payment transaction is not processed due to an expired card, declined payment, or incorrect account number, a return item fee will not be charged but the account will still be subject to delinquent penalties. The bill returned item fee and all outstanding charges will be evaluated as if no payment had been made, to determine if a delinquent fee should be applied, or service discontinued. A deposit may be required before restoration of service.

The Authority reserves the right to establish the means or form of payment (cash, money order, bank cashier’s check, etc.) from any customer that has previously tendered a dishonored check or gives indication that funds are not sufficient to cover any check tendered.

If a residential customer issues a payment to avoid water service termination and that payment is later returned by the financial institution, the Authority may terminate service upon giving a five (5) business day notice to the customer.

G. Delinquent Bills. Bills not paid within twenty-five (25) days after mailing are considered delinquent and will incur applicable delinquent charges (10% of outstanding bill) as outlined in the Residential and Commercial Rates and Service Fees.

H. Upon Vacating Premises. Customer discontinuing water service must notify the Authority prior to vacating the premises. Unless discontinuance of service is requested, the customer will be held liable for all charges whether or not any water is used.

I. Delinquent Charge Removal. Charges for delinquencies may be removed from a customer’s account according to the adjustment policy.

J. Disputed Bills. Customer may initiate an inquiry or request an investigation relating to billed charges by presenting their inquiry or request to the Authority via a Customer Appeal Form received by the Authority. Customer Inquiry forms are available on the Authority’s website or may be obtained at the customer service counter during normal business hours.

Any customer who has requested an investigation, or who has made a request for extension of the payment period of a bill asserted to be beyond the means of the customer to pay in full during the normal period for payment, will be given an opportunity for review by the Executive Director of the Authority or his/her appointed designee.

The review may include consideration of whether the customer will be permitted to amortize the unpaid balance of the account over a reasonable period of time.

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The Executive Director of the Authority or his/her appointed designee will provide final review and consideration of all issues, investigations and requests made in accordance with this subsection, and the determination will be final.

K. Bill Amortization. Consent to amortize an outstanding water bill may be considered. Customers requesting payment arrangements will be allowed to have as many payment plans as long as all previous payment plans have been satisfied.

Bill amortization is available to customers with:
• No more than three failed payment plans
The Authority will not terminate service as long as the customer maintains the account in good standing during the term of the agreement.

In the case of extreme hardships, the Executive Director of the Authority or his/her appointed designee may authorize an extended amortization plan to allow the customer a chance to deal with the hardship while making steady payments to the Authority. In these very rare cases the Executive Director of the Authority, or his/her appointed designee, will determine the length of the payment arrangement and a suitable amount as well.

If a customer fails to adhere to the terms of the payment arrangements, the Authority may terminate service upon giving a five calendar (5) day notice to the customer.

This notice does not entitle the customer to further investigation by the Authority.

15.Authority Initiated Termination of Service
• The policy regarding the discontinuation of residential water services has been superseded by the 2020 policy on the discontinuation of water services due to nonpayment.(Attachment 3) A. Notice of Termination of Service. Notice of service termination will be mailed at least fifteen calendar days (15) before termination of water service for nonpayment of a delinquent account. The Authority will make a reasonable, good faith effort to contact an adult person residing at the premises of the customer by mail, Enotification and telephone at least 5 business days prior to any termination of service. An additional turn off for non-payment fee, and after-hours service restoration, if required, will be charged as outlined in the Residential and Commercial Rates and Service Fees.

B. Exceptions. Notwithstanding any other provision of this policy, the Authority will not terminate residential service for nonpayment of a water bill in any of the following situations apply:

1. During a pending investigation by the Authority of a customer dispute or complaint.

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2. When a customer has been granted an extension of the due date for payment of a bill.

3. Upon written certification by a licensed physician that to do so will be life threatening to the customer.

4. Initiated on any Friday, Saturday, Sunday, legal holiday, or at any time during which the business office of the Authority is not open to the public.

C. Multiple-Residential Accounts.

1. Whenever the Authority furnishes residential water through a master meter, the Authority will make a good faith effort to inform the actual user of the services when the account is delinquent, and service is scheduled for termination. Notice will be provided fifteen (15) calendar days prior to service termination and will inform said users of the right to become customer without being required to pay the amount due on the delinquent account. If one or more actual users are willing and financially able to assume responsibility for the entire account to the satisfaction of the Authority, or if there is a physical means legally available to the Authority, of selectively terminating service to those actual users who have not met the requirements of the Authority's rules and regulations, service will be made available to actual users who do meet the Authority’s requirements for obtaining new service.

2. When prior service for a period of time is a condition for establishing credit with the Authority, residency and proof of credit worthiness is required.

D. Non-Residential Customer. Non-residential customers failing to pay a bill on time are subject to termination after a fifteen calendar (15) day notice is served for the service address following the due date.

E. Multiple Accounts. If a customer has more than one account with the Authority, and the bill for service at any one is not paid within twenty five (25) calendar days after mailing, water services at that location may be terminated. Residential service, however, will not be terminated for non-payment of bills for other non-residential services.

F. Conditions for Restoration of Service. Restoration of service will be made upon payment of all delinquencies, deposits, regular bills, administrative fees, damages to locks, meters, AMI radio read devices, and meter boxes. Restoration can also be made with an approved payment arrangement with the Authority.

G. Subsequent Tenants. Where the Authority has not been paid for furnishing water for residential use to a tenant, it will not seek to recover the amount of the delinquency and any related charges from a subsequent tenant as a condition of service.

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H. Wrongful Termination. Any service wrongfully terminated by the Authority will be restored without charge.

I. Authority Remedies. After a bill has been delinquent for more than twenty five (25) calendar days, the Authority is authorized to do any one or more of the following:

1. Withhold any Authority services to the customer provided, however, termination of water service will only be affected in accordance with the foregoing provisions.

2. Take any other action the Executive Director of the Authority, or his/her appointed designee, deems appropriate to protect the interests of the Authority.

16.Discontinuance of Service for Other Than Delinquency A. Unsafe Apparatus.

1. The Authority may refuse to serve water and may discontinue service to any premises where apparatus or equipment using water is dangerous, unsafe, or not in compliance with the Authority’s Rules and Regulations or with law.

2. The Authority does not assume liability for inspecting apparatus or equipment on the customer property. The Authority does reserve the right of inspection, however, if there is reason to believe that unsafe apparatus or equipment is in use.

B. Service Detrimental to Others. The Authority may refuse to furnish water to any premises where excessive demand by one customer is or may be detrimental to the service furnished to other customers, or will result in inadequate service to others.

C. Fraud or Abuse. The Authority has the right to refuse or discontinue water service to any premise to safeguard against fraud, abuse, or unauthorized use of water or facilities.

D. Non-Compliance. The Authority may discontinue water service to a customer for non-compliance with the Authority’s Policy if a customer fails to comply within ten (10) business days after receiving written notice. If such non-compliance affects matters of public health and/or safety, and conditions warrant, the Authority may discontinue water service immediately and without notice.

E. Customer Request for Service Discontinuance. A customer may request that water service be discontinued by notifying the Authority. Service will be discontinued within a 48-hour time period, excluding weekends and holidays. If notice is not given, the customer will be required to pay for water service to the premises until such notice is given.

F. Restoration-Reconnection Charges. The Authority will charge a fee for restoring water service that has been discontinued because of non-compliance with the

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Administrative Code as outlined in the Residential and Commercial Rates and Service Fees.

17.Meter Error
A. Meter Certification.

1. All meters installed by the Authority have been test certified by the manufacturer, and rated as prescribed by the American Water Works Association (AWWA). Meter efficiency tests are conducted under test conditions as prescribed by AWWA.

2. Meter Test.
a. A customer may, by giving the Authority at least ten business (10) days written notice, request the Authority to test the meter serving the customer premises.
b. The Authority will require the customer to place a cash deposit of $117 to cover the cost of the test. Meters over three (3) inches will be charged based on time and materials.
c. Any such deposit will be returned and the meter will be replaced if the meter does not conform to AWWA Standards. The
deposit will be applied by the Authority to cover the cost of the test if the meter does conform to AWWA Standards.
d. A written report giving the results of the test will be available to the customer within ten (10)business days after the Authority has received the results.

B. Adjustment of Bills for Meter Error.

1. Fast Meters. When, after testing, a meter is found to be registering above AWWA Standards, the Authority will refund to the customer the full amount of the overcharge, based on corrected meter readings for the period, not exceeding three years that the meter was in use.

2. Slow Meters. When, after testing, the meter is found to be registering below AWWA Standards, the Authority may bill the customer for the amount of the undercharge, based on corrected meter readings for the period, not exceeding one year that the meter was in use.

3. Non-Registering Meters. The Authority may bill the
customer for water delivered to the customer while the meter was not registering. The bill will be estimated based on an average of the prior three years usage for the corresponding time period. If less than three years of information is available, then a comparison with

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the use of other customer receiving the same class of service during the same period of time will be used to estimate the bill.

18.Customer Account Information
The names, addresses, and records of the Authority's customer and taxpayers are not available to the public, except to the extent required by law. No mailing list compiled from the records of the Authority will be made available to the public by any of the Authority's officers or employees. Disclosure of specific account information is made in accordance with customer consent or in the absence of customer consent, disclosure may occur pursuant to a court order, or if the disclosure is otherwise in accordance with federal or state law. The Authority may make customer records available to third party agencies on a regular basis in connection with the establishment and management of customer accounts, or in the event such accounts are delinquent.

It is the responsibility of the customer to provide the Authority with accurate, up-todate contact information.

19.Bill Adjustment Due to Leak.

Customer can qualify for an adjustment for leaks. The Customer must submit a “Customer Account Adjustment” form and meet all the qualifications to be eligible for an adjustment.

For the purposes of this policy, a leak may be defined as a gradual loss of water due to device malfunctions or a compromised water supply.

An adjustment can be made on an account once every two (2) years due to a leak for three (3) months of high bills (this does not include billing or internal errors).

The adjustment is made by moving the consumption from the higher tier(s) into tier 2 at a lesser rate. If a customer account has consumption history that is normally in Tier 1, then the adjustment will be made at the Tier 1 rate.

A credit adjustment request for a leak must be made by filling out the Customer Account Inquiry Form (Attachment 4) and the leak must be repaired within 60 days of discovery. Customer must show proof of repair and must not be on the IWA leak report, or show that consumption has decreased and is now consistent with the average consumption on the account.

20. Other Adjustments
Customers requesting an adjustment for all other IWA fees (See the Residential and Commercial Rates and Service Fees) will be reviewed on a case-by-case

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basis by the Executive Director of the Authority or his/her appointed designee and upon request, IWA will only adjust an IWA fee once every two (2) years.

Tampering fees are NEVER adjusted, unless approved by the Executive Director of the Authority or his/her appointed designee.

1. A water establishment fee is NEVER waived or adjusted as that is a nonrefundable establishment fee to set up the account.

2. Deposits are waived based on credit history.

3. Fees or charges caused by error in billing are internally adjusted and do not count towards the two (2) year credit adjustment.

4. All other adjustments are made on a case-by-case basis by the Executive Director of the Authority, or his/her appointed designee.

5. If the Authority has billed a customer in error, and the error is in the favor of the Authority, upon discovery the Authority will refund the overcharge, based on the corrections, for up to three years that the service has been provided.

6. If the Authority has billed a customer in error, and the error is in the favor of the customer, upon discovery the Authority will bill the undercharge, based on the corrections, for up to one year that the service has been provided.

Report of Fee Structure changes to the Indio Water Authority Customer Se... Page 603 of 1774 Office Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. | Main Line: 760.391.4038 | indiowater.org | Emergency After-Hours: 760.391.4051

WATER RATES AND

SERVICE FEES
July 2025

WATER SERVICE CHARGES
Fee Description & Customer Class
(Charge Codes)
Charge
Amount Fee Definition/Rate

WATER SERVICE DEPOSITS
Deposit For New Residential Water
Service $50
Deposit For New Water Service (All others) $100* *$100 (or 3X the average monthly bill, whichever is higher) MONTHLY FIXED SERVICE CHARGE (Based on meter size, effective July 1, 2025) Connection Size & Customer Class Effective
7/1/2025
Effective
1/1/2026
Effective
1/1/2027
Effective
1/1/2028
Effective
1/1/2029
Monthly Base
Service Fee
5/8” Meter $16.14 $16.95 $17.80 $18.69 $19.63
3/4” Meter $23.11 $24.27 $25.49 $26.77 $28.11
1” Meter $37.08 $38.94 $40.89 $42.94 $45.09
1 ½” Meter $71.99 $75.59 $79.37 $83.34 $87.51
2” Meter $113.87 $119.57 $125.55 $131.83 $138.43
3” Meter $316.27 $332.09 $348.70 $366.14 $384.45
4” Meter $700.19 $735.20 $771.96 $810.56 $851.09
6” Meter $1,398.18 $1,468.09 $1,541.50 $1,618.58 $1,699.51 8” Meter $2,794.19 $2,933.90 $3,080.60 $3,234.63 $3,396.37 10” Meter $4,539.18 $4,766.14 $5,004.45 $5,254.68 $5,517.42 MONTHLY VARIABLE RATES (Rate per CCF, effective July 1, 2025) Residential Tier 1 (Indoor Water Budget) $1.01 $1.07 $1.13 $1.19 $1.25 Per CCF:
100 cu. ft.
(748 Gallons)
Residential Tier 2 (Outdoor Water Budget) $1.39 $1.46 $1.54 $1.62 $1.71 Residential Tier 3 (Inefficient Water Use) $2.33 $2.45 $2.58 $2.71 $2.85 NON-RESIDENTIAL MONTHLY UNIFORM RATE (Rate per CCF, effective July 1, 2025) Non-Residential $1.38 $1.45 $1.53 $1.61 $1.70
Per CCF:
100 cu. ft.
(748 Gallons)
IRRIGATION, MONTHLY VARIABLE RATES (Rate per CCF, effective July 1, 2025) Irrigation, Tier 1 $1.30 $1.37 $1.44 $1.52 $1.60 Per CCF:
100 cu. ft.

Irrigation, Tier 2 $2.04 $2.15 $2.26 $2.38 $2.50 (748 Gallons) ADDITIONAL SERVICE FEE & TAX (effective July 1, 2025)
City Utility Tax 6% City utility tax
CVWD Replenishment Assessment $0.20 Per CCF: 100 cu. ft. (748 Gallons) BACKFLOW (Commercial Units with backflow, effective July 1, 2025) Backflow Device Testing - 5/8", 3/4" , 1" $13 Monthly Fee Backflow Device Testing - 1 1/2", and 2" $13 Monthly Fee Backflow Device Testing - 3" and 4" $19 Monthly Fee
Backflow Device Testing - 6" and Over $25 Monthly Fee
ATTACHMENT 1

Report of Fee Structure changes to the Indio Water Authority Customer Se... Page 604 of 1774 Office Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. | Main Line: 760.391.4038 | indiowater.org | Emergency After-Hours: 760.391.4051

WATER RATES AND

SERVICE FEES
July 2025
WATER SERVICE CHARGES Continued
Fee Description & Customer Class
(Charge Codes)
Charge
Amount Fee Definition/Rate

FIRE SERVICES
Fire Services $10 $10 Per Inch of Meter
MONTHLY DEDICATED FIRE LINE FIXED CHARGES (Based on meter size, effective July 1, 2025) Connection Size Effective
7/1/2025
Effective
1/1/2026
Effective
1/1/2027
Effective
1/1/2028
Effective
1/1/2029
Monthly
Service Fee
5/8” Meter $3.19 $3.35 $3.52 $3.70 $3.89
3/4” Meter $3.39 $3.56 $3.74 $3.93 $4.13
1” Meter $3.79 $3.98 $4.18 $4.39 $4.61
1 ½” Meter $4.60 $4.83 $5.08 $5.34 $5.61
2” Meter $5.41 $5.69 $5.98 $6.28 $6.60
3” Meter $7.03 $7.39 $7.76 $8.15 $8.56
4” Meter $8.65 $9.09 $9.55 $10.03 $10.54
6” Meter $11.89 $12.49 $13.12 $13.78 $14.47
8” Meter $15.13 $15.89 $16.69 $17.53 $18.41
10” Meter $18.37 $19.29 $20.26 $21.28 $22.35

COMMERCIAL CLASS MISCELLANEOUS ACCOUNT FEES
Water Service Establishment $20 One time fee, set up account Delinquency Fee 10% 10% of outstanding bill, penalty after notification Water Service Fees – Work Day (8am-5pm)
Same Day Turn-On $64 Start new service same day request Turn Off For Non-payment (NP) $50 Shut off for non-payment Temporary Turn Off (TT) $64 Requested turn-off
Service Restoration $64 Requested restoration after temporary turn-off Trip To Meter (TM) $64 Any customer requested Trip To The Meter with no action taken
Water Service Fees – After Hours (5pm-8am)
Temporary Turn Off (TT) $136 Requested after hours turn-off Service Restoration $136 Requested restoration after temporary turn-off Service Restoration After Non-payment $136 Requested after hours restoration after turn-off Trip To Meter (TM) $136 Any afterhours requested Trip To The Meter with no action taken
Unauthorized Restoration (Tampering fee) $315 1st occurrence (T1) Unauthorized Restoration (Tampering fee) $430 2nd occurrence and each additional (T2-T4) Unauthorized Meter Relocation Fee (MM) $276 Penalty per meter

Report of Fee Structure changes to the Indio Water Authority Customer Se... Page 605 of 1774 83‐101 Avenue 45, Indio, CA 92201 (760) 391‐4038
Start Water Service Information and Instructions
Requests  submitted  by  5:00  p.m.  Monday  Through  Friday,  will  be  processed  within  two  business  days (excluding the submission date). Incomplete applications or missing identification will delay the processing of your request
Instructions to turn on water service

1. Complete the Water Service Request Form: Fully complete FORM A (Page 1 of 2).

2. Acknowledge Terms and Conditions: Read, sign, and date Acknowledgement of Terms and Conditions FORM A (Page 2 OF 2).

3. Provide Identification: Provide a clear copy of a valid (not expired) Driver’s license or Government Issues ID for each applicant.

4. Submit Your Completed Form: You may submit your form via any of the following methods:

Online: Submit through our website at www.indiowater.org Mail: 83‐101 Avenue 45, Indio, CA 92201

5. Walk In: Requests submitted in person before 1:00 p.m. can have service activated the next business day.

Requests submitted after 1:00 p.m. will be processed in two business days.

Same day services are available upon request. Additional fees apply.

Important Information
 Office Hours: Our office is closed on weekends and holidays. Water service is only activated Monday through Friday (excluding Holidays).
 Date Service to Begin: To avoid delays, please provide a Date Service to Begin. Ensure the date is either the next business day or a future date.
 Identification Requirement: In compliance with Identity Theft Laws, a Valid (not expired) ID is required for each applicant. Failure to provide identification will delay processing of your application.  Second Applicant: If  there is a second applicant, please provide their information and ensure they sign the agreement. Only the individuals listed on the application will have access to account information.  Applicant Role: Indicate whether you are the Owner, Tenant, or Property Manager of the service location.  Tenants: If you are a tenant, please provide contact information of the property owner.  Deposits and Fees: A $20 non‐refundable Establishment fee and Deposit will be charged to your first bill.  Residential Deposit: $50.00
 Commercial Deposit: $100 or 3 times the average monthly bill (whichever is greater)  Multi‐Tenant Deposit: Three (3) times the average monthly bill  Deposit Waiver: Current customers with 12 consecutive on‐time payment may qualify. New Customers may submit a letter from their previous utility providers, demonstrating 12 consecutive months of on‐ time payments. If not provided, a deposit will be charged on the first statement.  Need Assistance? For questions or additional support, please contact Customer Service at (760) 391‐4038 ATTACHMENT 2 Page 28 of 43 AGENDA ITEM #10.13
Report of Fee Structure changes to the Indio Water Authority Customer Se... Page 606 of 1774 Indio Water Authority 83101 Avenue 45, Indio CA 92201 Customer Service (760) 391‐4038 Bill Pay: P.O. Box 512490 Los Angeles CA 90051‐0490 Pay By Phone (760) 347‐4958 or www.indiowater.org FORM A (Page 1 of 2)
 We are closed weekends and holidays
 We are unable to backdate your start service date
 For same day service activation requests, please contact customer service at (760) 391‐4038 SERVICE START DATE:  SERVICE ADDRESS:

PRIMARY APPLICANT:  ID #:  DOB:  SSN | TAX ID:

PRIMARY PHONE #:  BUSINESS PHONE#:  EMAIL:

MAILING ADDRESS:

SECONDARY APPLICANT:  ID #:  DOB:  SSN | TAX ID:

PRIMARY PHONE #:  BUSINESS PHONE #:  EMAIL:

ARE YOU THE:     PROPERTY OWNER    TENANT   PROPERTY MANAGER PROPERTY TYPE:         SINGLE RESIDENT   APARTMENT  COMMERCIAL HOUSEHOLD SIZE:  BUSINESS TYPE:

If you are not the Property Owner, please provide the owner/landlord contact information PROPERTY OWNER/LANDLORD NAME:  PHONE NUMBER:

CREDIT INFORMATION
Are you a previous Indio Water Authority Customer:    YES    NO   Account Number:       ‐ Date of Service:        Service Address:

PLEASE SEE THE START WATER SERVICE INFORMATION AND INSTRUCTIONS FOR THE DEPOSIT AMOUNT REQUIRED TO START SERVICE.

A deposit of $__________ is required and will be charged to your first billing statement. This deposit will be refunded as an account credit after 12 months of on‐time payments, or if you cancel your service—whichever comes first. Additionally, a one‐time $20.00 establishment fee will be applied. Please note, this administrative fee is non‐waivable.

Water Service Request
You can use one of the following options to
send your Water Service Request:

Online: www.indiowater.org
Mail: 83‐101 Avenue 45, Indio CA 92201
OFFICE USE ONLY:

CUSTOMER
ACCOUNT# ____________-_____________
APPLICATION DATE:

OFFICE USE ONLY:

Is Form Complete?   YES   NO  If No, please specify reason: ____________________________________________________________________________ Customer Contacted?  YES   NO  How? ______________________________________________________________________________________________ NOTES:

STREET          CITY     STATE    ZIP

Report of Fee Structure changes to the Indio Water Authority Customer Se... Page 607 of 1774 Indio Water Authority 83101 Avenue 45, Indio CA 92201 Customer Service (760) 391‐4038 Bill Pay: P.O. Box 512490 Los Angeles CA 90051‐0490 Pay By Phone (760) 347‐4958 or www.indiowater.org FORM A (Page 2 of 2)
The Indio Water Authority will start water service and billing provided by the INDIO WATER AUTHORITY to undersigned customer(s) ("Customer") under the following conditions:

This acknowledgement and Water Service Request forms must be completed, signed and received by Customer by one VIA mail, fax, or in person, to the Indio Water Authority office prior to the activation of any service.

Customer acknowledges that water services are only for the premises stated in the Water Service Request Form.

Customer acknowledges that the Indio Water Authority owns, operates, and maintains only the portion of the water service line from the water main to the outlet end on the downstream side of the meter. Customer is responsible for the remaining portion of the service line to the customer service connection being served.

In compliance with Federal Trade Commission requirements, the "Identity Theft Red Flag Rule" mandates that Indio Water Authority requires the presentation of a valid form of identification from the person or persons who are establishing water account. Customer acknowledges this condition of compliance and must present government‐issued identification to establish water service.

Customer acknowledges that the Indio Water Authority will provide a single service connection to the Property. If the Indio Water Authority disconnects water service to the Property for any reason, including, but not limited to, making repairs, waterline extensions, or failure to make payment when due, the Indio Water Authority may discontinue the service pursuant to the applicable provisions in the Indio City Code.

Customer acknowledges that if the Indio Water Authority discontinues water service to the Property, there will be no water service for the fire sprinkler system and that there will not be any fire sprinkler protection. Customer understands this risk and assumes all risk of loss and damage to the Property, including any structures or adjacent structures or injuries to persons arising out of termination or interruption of such water service by the Indio Water Authority, and waives all such claims against the Indio Water Authority.

Customer assumes all risk of loss or damage to personal and real Property due to backflow from the fire system portion of the customer service line into the domestic portion of the customer service line for any reason whatsoever, including without limitation, any water quality exceedances.

Customer shall hold harmless the Indio Water Authority from and against all actions, causes of action, damages, demands, liabilities, cost (including but not limited to reasonable attorney fees), claims, losses and expenses of every type and description cost to which ii may be subject or put, by reason of, or resulting from:
(A) The design, construction, testing, operation maintenance, repairs and replacement of the fire sprinkler system located on the Property during the period set forth in this Agreement.
(B) Failure to perform any required maintenance on the fire sprinkler system and backflow assembly located on the Property during the establish period set forth on this application.
(C) Any death, injury, damage, accident, or casualty caused or claimed to be caused by the discontinuance of the water service to the Property for any reason, including, but not limited to, Customers failure to make payment when due.

Customer acknowledges that the Indio Water Authority shall have no obligation or responsibility concerning the design, construction, testing, operations, maintenance, repair or replacement of the Customer's fire sprinkler system during the period set forth on this application.

Customer agrees to install a shut off valve between the house on the Property and the water service connection to meter. Al Customer's expense, Customer will be responsible for any cost relating to materials and labor‐related expense related to the installation of their own shut off valve. Customer further agrees to prohibit the tampering with the portion of the water service line from the water main to the outlet of 1he pipes, gate valve on the downstream side of the meter supply to the Property by anyone except employees of the Indio Water Authority.

Customer acknowledges that Customer is responsible for payment for the above services at the rate now or hereinafter established by resolution of ordinance, must abide by all rules pertaining hereto as set forth in the Indio City Code fixing water rates, and must abide by any regulations promulgated by the City of Indio or the Indio Water Authority. Customer promises to pay any bill accrued from the date of this application until Customer gives the Indio Water Au1hority written notification at least two working days prior to any termination of service. Customer further agrees that Customer is responsible for all water service between the time the Property is vacated and the time effective written notice is given to the Indio Water Authority.

Customer guarantees that all charges, fine and penalties, if any, and water bills for water used at the service number and address shown on the face hereof will be promptly paid in the time as provided by the ordinance or resolution of the City of Indio or the Indio Water Authority. Customer promises to pay any and all attorney and court cost that may be necessary to enforce the terms of this Agreement, including any action to collect any overdue payment.

I hereby authorize the Indio Water Authority to activate my water utility services based on the conditions set forth above.

I HAVE REVIEWED THIS AGREEMENT, FULLY UNDERSTAND ITS TERMS, AND AGREE TO BE BOUND BY ITS PROVISIONS.

OFFICE USE ONLY:

CUSTOMER
ACCOUNT# ____________-_____________
START SERVICE
ACKNOWLEGMENT OF
TERMS AND CONDITIONS
Applicant Signature  Date
Applicant Signature  Date

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FINANCE & CUSTOMER SERVICE

POLICIES AND PROCEDURES

Policy: Policy on Discontinuation of Residential Water Service for Nonpayment Approval Date:

January 15, 2020
Effective Date:

January 31, 2020
Approved by:

City Council/Board of
Directors

POLICY AND PROCEDURES
Purpose:

The purpose of this policy is to inform the public of Indio Water Authority’s (“IWA”) policy and procedures regarding delinquent residential water accounts and discontinuation of service for nonpayment.

Contact Information:

Customers may contact Customer Service at (760) 391-4038 to discuss this policy and options for averting discontinuation of residential water service for nonpayment or visit the Indio Corporate Yard on 83101 Avenue 45 Monday through Friday from 8:00 a.m. to 5:00 p.m. except on City holidays.

Additional Authority:

Water Shutoff Protection Act (California Health & Safety Code § 116900, et seq.) Scope:

Residential customers facing termination of water service for non-payment, including singlefamily residences, multifamily residences, mobilehomes including, but not limited to, mobilehomes in mobilehome parks, or farmworker housing. This policy does not apply to termination of water service to non-residential customers/users or disconnection of residential service due to an unauthorized action of a customer other than nonpayment of bills.

Responsible Party:

IWA General Manager or Manager of Finance and Customer Service POLICY
I. Delinquent Account

1. Delinquent accounts are hereafter identified as any account that remains unpaid (and without having made payment arrangements or established an alternative payment schedule) by close of business on the twenty-fifth (25th) day after issuance of bill.

2. Penalty for Delinquency in Payment (Late Fee): The due date and late fee will be displayed prominently on water bills. Bills not paid by the close of business on the 25 th day after the bills are issued are considered delinquent and will incur a fee equal to 10% of the delinquent amount as authorized by Resolution 9594 of March 19, 2013. The late fee is incurred on new charges unpaid by the due date and not ATTACHMENT 3

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Policy on Discontinuation of Residential Water Service for Nonpayment on a cumulative balance. A payment arrangement on a previously delinquent balance will not remove late fees already charged.

3. Small Balance Accounts: Any balance on a bill of $15 or less may be carried over, and added to, the next billing period without being assessed a late fee or incurring further collection action.

4. Waiver of Late Fee: IWA will waive the delinquency charge once every twelve (12) months automatically; no action is required from a customer for the waiver.

II. Policy Provisions to Avoid Discontinuation of Service Due to Non-Payment (Health & Safety Code § 116906)
1) Alternative Payment Arrangements: Any customer who is unable to pay for water service within the normal payment period may request an alternative payment arrangement to avoid discontinuation of service. IWA shall not discontinue water service for nonpayment if a customer has requested and entered into an alternative payment arrangement.
a) Time to Request an Alternative Payment Arrangement: A customer may request alternative payment arrangement within ten (10) calendar days of the date of the written notice of discontinuation of service. Such request will be reviewed by the Manager of Finance and Customer Service. IWA decisions regarding alternative payment arrangements are final and are not subject to appeal to the City Council.
b) Alternative Payment Plan: Payment arrangements that extend into the next billing period are considered an alternative payment plan, which must be in writing and signed by the customer. A down payment of twenty percent (20%) of the customer’s outstanding balance will be due at the time of signing. The alternative payment plan will spread the remaining unpaid balance over a period not to exceed twelve (12) months from the original date of the bill. The monthly payments will be combined with, and subject to the due date of the customer’s regular bill. The customer must comply with the terms of the payment plan and remain current as charges accrue in each subsequent billing period. The customer may not request further payment “amortization” of any subsequent unpaid charges while paying delinquent charges pursuant to a payment plan.

In the case of extreme hardships, the General Manager may authorize an extended payment plan to allow the customer/user a chance to deal with the hardship while making steady payments to the Authority. In these very rare cases, the General Manager, in consultation with the Manager of Finance and Customer Service will determine the length of the payment arrangement and a suitable amount as well.

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Policy on Discontinuation of Residential Water Service for Nonpayment c) Failure to Comply: The customer must comply with the terms of alternative payment arrangements and remain current as charges accrue in each subsequent billing period. Failure to comply with the terms will result in the issuance of a written discontinuation notice and termination of service after five (5) business days of such notice. The final notice will not entitle the customer to any further investigation or review by IWA. 2) Formal Mechanism to Contest or Appeal a Bill: Customer/user may initiate an inquiry or request an investigation relating to billed charges by presenting their inquiry or request to IWA via a Customer Appeal Form. Customer Appeal forms are available on the IWA website or may be obtained at the Customer Service counter during normal business hours.

Any customer/user who has requested an investigation, or who has made a request for extension of the payment period of a bill asserted to be beyond the means of the customer/user to pay in full during the normal period for payment, will be given an opportunity for review by the General Manager or designee. Water service shall not be discontinued while an account review or appeal is pending. a) Time to Initiate Complaint or Request an Investigation: A customer may initiate a complaint or request an investigation in writing regarding the amount of a bill within fifteen (15) calendar days of receiving the bill. For the purposes of this section, a bill shall be deemed received by a customer seven (7) calendar days after mailing.
b) Review and Determination by IWA: A timely complaint or request for investigation shall be reviewed by the Manager of Finance and Customer Service or designee, who shall provide a written determination to the customer. The review may include consideration of whether the customer/user will be permitted to amortize the unpaid balance of the account over a reasonable period of time. The General Manager will provide final review and consideration of all issues, investigations and requests made in accordance with this subsection, and the determination will be final. 3) Customer Service Contact Phone Number: Please call Customer Service at (760) 391-4038 to discuss options for averting discontinuation of residential water service for nonpayment.
4) Medical Provision: Service will not be terminated for nonpayment if the Customer, or a tenant of the Customer, demonstrates that he or she is financially unable to pay within the normal billing cycle, enters into an alternative payment plan with respect to all delinquent charges and submits a certification from a primary care provider, as defined in Welfare and Institutions Code Section 14088(b)(1)(A), that the discontinuation of water service would be life threatening or pose a serious threat to the health and safety of a resident of the premises.

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Policy on Discontinuation of Residential Water Service for Nonpayment a) Service may be terminated regardless of a medical provision exception if notice of disconnection is posted in a prominent and conspicuous location at the property at least five (5) business days prior to the termination date and either (i) Customer fails to comply and is at least 60 days delinquent on the alternative payment plan; or (ii) Customer fails to pay current residential service charges for 60 days or more while participating in an alternative payment plan.

PROCEDURES TO IMPLEMENT POLICY
III. Discontinuation of Water Service for Nonpayment (Health & Safety Code § 116908) If a bill is delinquent for at least sixty (60) calendar days, IWA may discontinue water service to the service address following the procedures outlined below. 1) Delinquent Notice (First Notice/Past Due Reminder): Upon a bill becoming delinquent, IWA shall give the person or entity responsible for payment of the bill (hereinafter referred to as “Customer”) a notice of delinquency by mail. The notice will be issued on Day 29 to allow for the processing of payments received on the 25th day after the bills were issued. This notice is not required by SB 998; it is IWA’s courtesy past due reminder.
2) Intent to Disconnect (Second Notice): This is the first formal notice required by SB 998. IWA will provide a mailed notice to the customer of record at least fifteen (15) calendar days before discontinuation of service. If the mailing address and the address of the property to which water service is provided are different, a second notice will be mailed to the service address and addressed to “Occupant”.

The written notice will include in a clear and legible format:
i) Customer’s name and address.
ii) Amount that is past due.
iii) Date by which payment or arrangement for payment is required in order to avoid discontinuation of residential service.
iv) Description of the process and procedure by which a customer may request an alternative payment plan to pay the delinquent charges. v) Description of the procedure to petition for bill review and appeal. vi) Customer Service phone number and a web link to this policy.

Special Notices:
a) Notice to Residential Tenants/Occupants in an Individually Metered Residence IWA will make a reasonable, good faith effort to inform the occupants, by means of written notice, when the water service account is in arrears and subject to disconnection at least fifteen (15) days before water service is shut off.

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Policy on Discontinuation of Residential Water Service for Nonpayment The written notice will advise the tenant/occupant they have the right to become customers of IWA without being required to pay the amount due on the delinquent account, as long as they are willing to assume financial responsibility for subsequent charges for water service at the address.

In order for the amount due on the delinquent account to be waived, the tenant/occupant must provide verification of tenancy in the form of a rental agreement, proof of rent payments or other legal document. b) Notice to Tenants/Occupants in a Multi-Unit Complex Served through a Master Meter
IWA will make a reasonable, good faith effort to inform the occupants, by means of written notice hung on the door of each residence, when the water service is in arrears and subject to disconnection at least fifteen (15) days before water service is shut off.

The written notice shall further inform the residential occupants that they have the right to become IWA customers, to whom the service will then be billed, without being required to pay any amount which may be due on the delinquent account, as long as they are willing to assume financial responsibility for subsequent charges for water service at the address(es) served by the master meter.

If one or more of the occupants are willing and able to assume the responsibility for the subsequent charges for water service to the satisfaction of IWA, or if there is a physical means, legally available to IWA, of selectively terminating service to those occupants who have not met the requirements for service, IWA will make service available to the occupants who have met those requirements.

If an adult at the residence appeals the water bill to IWA, IWA will not discontinue residential service while the appeal is pending.
3) Posting of Notice at Service Address (Third Notice): If the written disconnection notice is returned through the mail as undeliverable and IWA is unable to make contact with the customer or an adult occupying the residence by telephone, IWA will make a reasonable, good faith effort to visit the residence and leave in a conspicuous place a notice of discontinuance for nonpayment at least seven (7) business days before discontinuation of service.

IV. Circumstances under Which Service Will Not Be Discontinued (Health & Safety Code § 116910)
IWA will not discontinue residential water service for nonpayment under the following circumstances:

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Policy on Discontinuation of Residential Water Service for Nonpayment 1) Circumstances Under Which Service Through a Master Meter Will Not Be Discontinued: If IWA furnishes water through a master meter in a multifamily residential structure, mobilehome park, or permanent residential structures in a labor or farm camp and the owner, manager, or operator is the customer of record, IWA will not discontinue residential water service for nonpayment under the following circumstances:
a) If a delinquent account relates to another property owned, managed, or operated by the customer.
b) If a public health or building officer certifies that termination would result in a significant threat to the health or safety of the residential occupants or the public.
c) If one or more of the occupants are willing and able to assume the responsibility for the subsequent charges for water service to the satisfaction of IWA, or if there is a physical means, legally available to IWA, of selectively terminating service to those occupants who have not met the requirements for service, IWA will make service available to the occupants who have met those requirements.
2) Special Medical and Financial Circumstances Under Which Services Will Not Be Discontinued: IWA will not discontinue water service if all of the following conditions are met:
a) The customer, or a tenant of the customer, submits to IWA the certification of a licensed primary care provider that discontinuation of water service will be life threatening to, or pose a serious threat to the health and safety of, a resident of the premises where residential service is provided; and b) The customer demonstrates that he/she is financially unable to pay for residential service within IWA’s normal billing cycle. The customer is deemed financially unable to pay; and
c) The customer is willing to enter into an alternative payment arrangement with respect to the delinquent charges.
3) In addition, services will not be discontinued:
a) During the period of time in which a customer’s payment is subject to an IWA-approved alternative payment plan under Section II (1) of this Policy and the customer remains in compliance with the approved payment arrangements; or
b) During an investigation by IWA of a customer dispute or complaint under Section II (2) of this Policy or pendency of an appeal to the General Manager.

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Policy on Discontinuation of Residential Water Service for Nonpayment c) On a Friday, Saturday, Sunday, legal holiday, or any time during which IWA office is not open to the public.

V. Disconnection Procedures for Nonpayment and Restoration of Service

1. Disconnection Deadline: All delinquent water service charges and associated fees must be received by IWA by 5:00 p.m. on the day specified in the written disconnection notice. The payment methods are listed below by processing speed:

Payment Method Types of Payment
Accepted*
Processing
Speed
Availability
In-Person Check, Cash,
Visa or
MasterCard
Same Day Bring payment to:

Indio Corporate Yard
83101 Avenue 45
Indio, CA 92201
Monday – Friday 8:00
am to 5:00 pm; closed
on weekends and
holidays.

Pay by phone
(Interactive Voice
Response - IVR)
Check, Visa or
MasterCard
Same Day Call IVR toll-free at
(760) 347-7958 on a
24/7 basis
Pay Online Visa and
MasterCard
Same Day 24/7 at
https://iwa.util360.com
Drop Box Check or Money
Order
Next
Business Day
Indio Corporate Yard
and City Hall
*No convenience fees charged
Other payment options are available and can be reviewed at www.indiowater.org or discussed with Customer Service by calling (760) 391-4038.

2. Disconnection of Residential Water Service for Nonpayment: IWA will disconnect service by turning off, and in some cases, locking off the meter. Before service is disconnected, the customer will be duly notified as prescribed in Section IV of this Policy. The customer will be charged a fee to re-establish service in the billing system regardless of whether the meter was physically turned off. The meter will be locked in the off position if payment is not received within seven (7) days of initial disconnection and the water account will be sent to collections.

3. Reestablishment of Service: In order to resume or continue service that has been disconnected for nonpayment, the customer must pay a re-establishment fee and

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Policy on Discontinuation of Residential Water Service for Nonpayment any past due amount, including late fees. The IWA will endeavor to reconnect service as soon as practicable but, at a minimum, will restore service before the end of the next regular working day.

Water Service that is turned on by any person other IWA personnel or without IWA authorization may be subject to fines or additional charges or fees. Any damages that occur as a result of unauthorized restoration of service are the responsibility of the customer.

4. Reestablishment of Service After Business Hours: Service restored after 5:00 p.m.

Monday through Friday, weekends, or holidays will be charged an after-hours reestablishment fee. Service will not be restored after regular business hours unless the customer has been informed of the after-hours reestablishment fee and has signed an agreement acknowledging the fee.

5. Returned Payments: If a residential customer/user issues a payment to avoid water service termination and that payment is later returned by the bank/financial institution, IWA may terminate service upon giving a five (5) business day notice to the customer/user.

VI. Special Programs for Low-Income Customers

1. Reconnection Fee Limits and Waiver of Interest: SB 998 requires IWA to set limits on reconnection fees and waive interest on delinquent bills once every 12 months for customers whose household income is below 200 percent of the federal poverty line. SB 998 limits the reconnection fee to $50 for reconnection during normal operating hours, and $150 for reconnection during nonoperational hours, but not to exceed the actual cost of reconnection if it is less. However, IWA does not charge interest and will apply the following reconnection limits and waiver of fees to all customers, regardless of income.
a) IWA will charge the actual cost of reconnection up to the limit allowed by SB 998. The limits are subject to an annual adjustment for changes in the Bureau of Labor Statistics’ Consumer Price Index for All Urban Consumers (CPI-U) beginning January 1, 2021.
b) Waive the late fee on delinquent bills once every twelve (12) months. IWA will apply the waiver to any late fees that are unpaid at the time of the waiver.

VII. Other Remedies. In addition to the discontinuation of service, IWA may pursue other remedies available in law or equity for nonpayment of water service charges, including, but not limited to: securing delinquent amounts by filing liens on real property, filing a claim or legal action, or referring the unpaid amount to collections.

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Policy on Discontinuation of Residential Water Service for Nonpayment VIII. Decisions by IWA Staff. Any decision which may be taken by the IWA General Manager under this Policy may be taken when authorized by the Manager of Finance and Customer Service or other designee.

IX. Report Regarding Annual Discontinuations of Water Service. Annually, IWA will report to the Board the number of annual discontinuations of residential water service due to inability to pay, and will post the report on its website.

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Office (760) 391-4038 ● Fax (760) 391-6440 ● Email: [email protected]

CUSTOMER ACCOUNT ADJUSTMENT REQUEST
(CUSTOMER INQUIRY FORM)
Instructions for filling out this form:

1. This form must be completed by the account holder or an authorized representative.

2. Complete this form in its entirety.

3. Attach copies of additional documentation to be considered a part of this bill adjustment. ***If you are disputing a bill due to a high consumption please be aware that it can take up to 8 weeks for resolution as account is analyzed. The current balance on the account is due during this time and payment arrangements may be made for the amounts to be considered for adjustment (all late fees assessed while in dispute will be internally adjusted). Must meet all qualifications for an adjustment*** Qualifications for Customer Account Adjustments:

1. Consumption must exceed allocated water budget (Tiers 1 and 2) in order to qualify for an adjustment.

2. A (one-time) adjustment allowed every (two) years. A rate adjustment will modify the high tiered rates consumption to the lower tiered rate. Under no circumstances will IWA adjust the amount of water consumed.

3. Current monthly payments must be made on account.

4. Proof that the cause of the high bill has been addressed. (IWA to verify that customer has been cleared from all indicators).

5. All adjustments are final.

Form on Next Page
ATTACHMENT 4

Report of Fee Structure changes to the Indio Water Authority Customer Se... Page 618 of 1774 Mail to: 83101 Ave 45 Indio, CA 92201
Office (760) 391-4038 ● Fax (760) 391-6440 ● Email: [email protected] Office Use Only:

Cycle:_________ Reviewed by:__________________________ Date: ________________ Invoice/Proof Attached ☐ ☐Approved ☐Denied
Customer Account Adjustment Request
To request an adjustment due to a leak repair, please complete this form and submit it to the Indio Water Authority customer service center at 83101 Ave 45 Indio, CA 92201. For help with this, please call (760) 391- 4038.

Today’s Date: ____________________
Dear Customer Service:

I have received a high water bill and would like to request an adjustment. The service address is:

Street City CA Zip
The name on the account is _______________________________________. My account number is _____________________________. I am requesting an adjustment for the month of (circle one) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
A leak has been found and has ☐or has not ☐been repaired by ____________________________________ on (date) _______________________. The following property leak type has been found:
☐No leak was found ☐Underground ☐Irrigation System ☐Toilet/Faucet ☐Other type (please list) ____________________________________________________________ I understand that it is my responsibility to furnish proof that the leak existed and that repairs have been made. I have enclosed a copy of the purchase invoice OR plumber’s statement if invoice is not available. ☐Yes ☐No
I may be contacted by phone _________________________or email _________________________________.

Customer Signature: ________________________________

Report of Fee Structure changes to the Indio Water Authority Customer Se... Page 619 of 1774 Mail to: 83101 Ave 45 Indio, CA 92201
Office (760) 391-4038 ● Fax (760) 391-6440 ● Email: [email protected] Office Use Only:

Cycle:_________ Reviewed by:__________________________ Date: ________________ Invoice/Proof Attached ☐ ☐Approved ☐Denied
Plumber’s Statement
Please have your plumber complete the form below if no invoice is available. Once completed, include this form along with your customer adjustment request form. Please provide either Plumber’s statement or the invoice, not both.

1. Name (Mr./Mrs./Ms.): _____________________________________________________________ (Plumber)

2. Business Address:

Street City CA Zip

3. Business Telephone#: _____________________________________________________________

4. Date of Repairs: _____________________________

5. Type of repairs completed: _________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________

6. Specific location of repairs: _________________________________________________________

7. Plumber Signature:__________________________________

Report of Fee Structure changes to the Indio Water Authority Customer Se... Page 620 of 1774 Section No. Sub-Section Description of Revision(s)
1 Table of Contents Table of Contents added
2 4 1 The title "Indio Water Authority Finance and Customer Service Policy" is changed to "Indio Water Authority Customer Service Policy."
3 4 1 "Board of Commissioners" was changed to "Board of Directors." 4 4 1 Definition of "Customer," is added, specifying that it includes "any person, property owner, tenant, firm, corporation, association or agency who uses or desires to obtain Potable Water Service from the Authority." 5 4 3 "General Manager, or designee" is changed to "Executive Director of the Authority, or his/her appointed designee" throughout the revised policy
6 5 A "Charges for Services and Domestic Water Rates" is updated to "Residential and Commercial Rates and Service Fees," throughout the revised policy
7 6 E "The Agency’s facilities include pipe, fittings, meter, meter box and check valve or backflow prevention device" is added to provide detail on what constitutes the Authority’s facilities.
8 10 B "Account Ownership and Property Classification" section added 9 10 C Property Owner Information requirement added
10 16 J Changed title of "Customer Inquiry" form to "Customer Appeal Form" 11 15 Added reference to the 2020 Policy regarding the discontinuation of residential water services to supersede the previous residential shut-off policy in Section 15
12 19 added "For the purposes of this policy, a leak may be defined as a gradual loss of water due to device malfunctions or a compromised water supply."
13 20 4 added "All other adjustments are made on a case-by-case basis by the Executive Director of the Authority, or his/her appointed designee."
Indio Water Authority Customer Service Policy
Summary of Changes

Report of Fee Structure changes to the Indio Water Authority Customer Se... Page 621 of 1774 City of Indio
City Council
July 16, 2025

STAFF REPORT
To: City Council
From: Bryan H. Montgomery, City Manager
Prepared by: Brian Tully, Chief of Police
Conflict: No
Subject: Accept a Fiscal Year 2026 California Highway Patrol (CHP) grant under the Cannabis Tax Fund Grant Program (CTFGP) in the amount of $186,342 and Adopt Resolution No. 10508 designating and authorizing the City Manager or his designee to execute all necessary grant documents on behalf of the City of Indio.

RECOMMENDATION:

Staff recommends that the City Council accept a Fiscal Year 2026 Cannabis Tax Fund Grant Program (CTFGP) from the California Highway Patrol (CHP) in the amount of $186,342; adopt Resolution No. 10508 designating and authorizing the City Manager or his designee to execute all necessary grant documents on behalf of the City of Indio, and direct the Finance Department to adjust appropriations and estimated revenue as reflected in the financial details section of this staff report.

SUMMARY:

The Indio Police Department was awarded $186,342 for Fiscal Year 2026 by the California Highway Patrol to support impaired driving enforcement efforts. The grant award funds overtime for enforcement activities, travel expenses for advanced DUI enforcement training, equipment, and supplies for the enforcement of impaired driving.

BACKGROUND INFORMATION:

California voters passed the Control, Regulate, and Tax Adult Use of Marijuana Act (Proposition 64) in 2016, which allowed for the recreational use and personal cultivation of cannabis. Among the regulatory components of Proposition 64 is a specific earmark for the California Highway Patrol (CHP) to award competitive grants to local governments, aimed at increasing enforcement efforts to address impaired driving, with the ultimate goal of reducing impaired driving accidents.

The Indio Police Department was awarded $186,342 to support enforcement activity and advanced training. This funding will support the Department's Traffic Unit efforts in enforcing impaired driving and also provide the opportunity to purchase more equipment and supplies. This grant is in addition to a $127,626 grant award within the same program, which will focus on community engagement around the dangers of impaired driving.

FINANCIAL SUMMARY:

AGENDA ITEM #10.14
Resolution No. 10508, accepting a Fiscal Year 2026 California Highway Pa... Page 622 of 1774 Current FY Financial
Impact:
$186,342.00 In current year budget: No
Current FY General
Fund Impact:
$0.00 Budget adjustment: Yes
Next FY Financial
Impact:
$0.00 Strategic Objective: Public Safety
Source of funds: Cannabis Tax Fund Grant
Program (CTFGP)
Fund-Org-Object
Reference:
226-various.

Additional Financial Details:

The City of Indio's Fiscal Year 2026 California Highway Patrol grant allocation under the Cannabis Tax Fund Grant Program is $186,342.00. The grant performance period is twelve months, and funds will be awarded on a reimbursable basis. There is no match contribution.

Staff requests that the City Council approve and direct the Finance Department to increase appropriations and estimated revenue as follows:

Increase appropriations:
226-511016 Overtime $143,542.00
226-524028 Travel & Training $24,050.00
226-531057 Machinery & Equipment $14,000.00
226-531060 Small Tools, Minor Equipment $4,750.00
Total $186,342.00
Increase estimated revenue
226-402325 State Grant $186,342.00
ATTACHMENTS:

Attachment 1: FY25-26 CTFGP Grant Agreement - Indio PD
Attachment 2: Resolution 10508 - CHP Acceptance Enforcement APPROVAL(S):

Andrew Leyva Approved - 08 Jul 2025
Steven Graham Pacifico, City Attorney Approved - 08 Jul 2025 Ruby D. Walla, Director of Finance Approved - 08 Jul 2025 Bryan H. Montgomery, City Manager Approved - 09 Jul 2025

Resolution No. 10508, accepting a Fiscal Year 2026 California Highway Pa... Page 623 of 1774 State of California

DEPARTMENT OF CALIFORNIA HIGHWAY PATROL
GRANT AGREEMENT - Page 1
Award Number
23328 ________________________________________________________________

1. GRANT TITLE
FY25/26 CTFGP Law Enforcement - Indio Police Department

2. NAME OF ORGANIZATION/AGENCY

INDIO POLICE DEPARTMENT

3. ORGANIZATION/AGENCY SECTION TO ADMINISTER GRANT
Indio Police Department

4. PROJECT PERFORMANCE PERIOD
From: 07/01/2025 To: 06/30/2026

5. PURCHASE ORDER NUMBER

6. GRANT OPPORTUNITY INFORMATION DESCRIPTION
Law Enforcement grants provide financial assistance to allied agencies for the education, prevention, and the enforcement of laws related to driving under the influence of alcohol and other drugs, including cannabis and cannabis products.

The intent of the program is to educate the public regarding the dangers of impaired driving, enforce impaired driving laws on the roadway, and improve the Organization/Agency’s effectiveness through training and development of new strategies.

7. FUNDS ALLOCATED UNDER THIS GRANT AGREEMENT SHALL NOT EXCEED $186,342.00

8. TERMS AND CONDITIONS
The Grantee agrees to complete the Project, as described in the Project Description. The Grantee’s Grant Application, and the California Code of Regulations, Title 13, Division 2, Chapter 13, Sections 1890.00-1890.27, are hereby incorporated into this Grant Agreement by reference.

The parties hereto agree to comply with the Terms and Conditions of the following attachments:
• Schedule A – Project Description, Problem Statement, Goals and Objectives, and Method of Procedure • Schedule B – Detailed Budget Estimate
• Schedule B-1 – Budget Narrative
We, the officials named below, hereby swear, under penalty of perjury under the laws of the State of California, that we are duly authorized to legally bind the Grant recipient to the above-described Grant Terms and Conditions.

IN WITNESS WHEREOF, this Grant Agreement is executed by the parties hereto.

9. APPROVAL SIGNATURES
A. AUTHORIZED OFFICIAL OF ORGANIZATION/AGENCY
Name: Bryan Montgomery
Title: City Manager
Phone: (760) 391-4000
Address: 100 Civic Center Mall
Indio, CA 92201
E-Mail: [email protected]
___________________________ _______________
(Signature) (Date)
B. AUTHORIZED OFFICIAL OF CHP
Name: Andrew Beasley Phone: (916) 843-4360
Title: Captain Fax: (916) 322-3169
Address: 601 North 7th Street
Sacramento, CA 95811
E-Mail: [email protected]
___________________________ _______________
(Signature) (Date)
C. ACCOUNTING OFFICER OF CHP
Name: M. V. Fojas Phone: (916) 843-3531
Title: Commander Fax: (916) 322-3159
Address: 601 North 7th Street
Sacramento, CA 95811
E-Mail: [email protected]
___________________________ _______________
(Signature) (Date)

10. AUTHORIZED FINANCIAL CONTACT TO RECEIVE

REIMBURSEMENT PAYMENTS
Name: Ruby Walla
Title: Director of Finance
Phone: (760) 391-4000
Address: 100 Civic Center Mall
Indio, CA 92201

Resolution No. 10508, accepting a Fiscal Year 2026 California Highway Pa... Page 624 of 1774

TERMS AND CONDITIONS
Grantee shall comply with the California Code of Regulations, Title 13, Division 2, Chapter 13 Section 1890, et seq. and all other Terms and Conditions noted in this Grant Agreement. Failure by the Grantee to comply may result in the termination of this Grant Agreement by the California Highway Patrol (hereafter referred to as State). The State will have no obligation to reimburse the Grantee for any additional costs once the Grant Agreement has been terminated.

A. EXECUTION

1. The State (the California Highway Patrol) hereby awards, to the Grantee, the sum of money stated on page one of this Grant Agreement. This funding is awarded to the Grantee to carry out the Project set forth in the Project Description and the terms and conditions set forth in this Grant Agreement.

2. The funding for this Grant Agreement is allocated pursuant to California Revenue and Taxation Code Section 34019(f)(3)(B). The Grantee agrees that the State’s obligation to pay any sum under this Grant Agreement is contingent upon availability of funds disbursed from the California Cannabis Tax Fund to the State. If there is insufficient funding, the State shall have the option to either: 1) terminate this Grant Agreement; whereby, no party shall have any further obligations or liabilities under this Grant Agreement, or 2) negotiate a Grant Agreement Amendment to reduce the grant award and scope of work to be provided under this Grant Agreement.

3. The Grantee is not to commence or proceed with any work in advance of receiving notice that the Grant Agreement is approved. Any work performed by the Grantee in advance of the date of approval by the State shall be deemed volunteer work and will not be reimbursed by the State.

4. The Grantee agrees to provide any additional funding, beyond what the State has agreed to provide, pursuant to this Grant Agreement, and necessary to complete or carry out the Project, as described in this Grant Agreement. Any modification or alteration of this Grant Agreement, as set forth in the Grant Application submitted by the Grantee and on file with the State, must be submitted in writing thirty (30) calendar days in advance to the State for approval.

5. The Grantee agrees to complete the Project within the timeframe indicated in the Project Performance Period, which is on page one of this Grant Agreement.

B. PROJECT ADMINISTRATION

1. The Grantee shall submit all reimbursements, progress, performance, and/or other required reports concerning the status of work performed in furtherance of this Grant Agreement on a quarterly basis, or as requested by the State.

2. The Grantee shall provide the State with a final report showing all Project expenditures, which includes all State and any other Project funding expended, within sixty (60) calendar days after completion of this Grant Agreement.

3. The Grantee shall ensure all equipment which is purchased, maintained, operated, and/or developed is available for inspection by the State.

4. Equipment purchased through this Grant Agreement shall be used for the education, prevention, and enforcement of impaired driving laws, unless the Grantee is funding a portion of the purchased price not dedicated to impaired driving and that portion is not part of the Project costs.

Equipment purchased under this Grant Agreement must only be used for approved Projectrelated purposes, unless otherwise approved by the State in writing.

5. Prior to disposition of equipment acquired under this Grant Agreement, the Grantee shall notify the State via e-mail, and by telephone, by calling the California Highway Patrol, Impaired Driving Section, Cannabis Grants Unit at (916) 843-4360.

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TERMS AND CONDITIONS
C. PROJECT TERMINATION

1. Grantee or the State may terminate this Grant Agreement at any time prior to the commencement of the Project. Once the Project has commenced, this Grant Agreement may only be terminated if the party withdrawing provides thirty (30) calendar days written notice of their intent to withdraw.
a. If by reason of force majeure the performance hereunder is delayed or prevented, then the term end date may be extended by mutual consent for the same amount of time of such delay or prevention. The term “force majeure” shall mean any fire, flood, earthquake, or public disaster, strike, labor dispute or unrest, embargo, riot, war, insurrection or civil unrest, any act of God, any act of legally constituted authority, or any other cause beyond the Grantee’s control which would excuse the Grantee’s performance as a matter of law. b. Grantee agrees to provide written notice of an event of force majeure under this Grant Agreement within ten (10) calendar days of the commencement of such event, and within ten (10) calendar days after the termination of such event, unless the force majeure prohibits Grantee from reasonably giving notice within this period. Grantee will give such notice at the earliest possible time following the event of force majeure.

2. Any violations of law committed by the Grantee, misrepresentations of Project information by the Grantee to the State, submission of falsified documents by the Grantee to the State, or failure to provide records by the Grantee to the State when requested for audit or site visit purposes may be cause for termination. If the Project is terminated for the reasons described in this paragraph, the State will have no obligation to reimburse the Grantee for any additional costs once the Grant Agreement has been terminated.

3. The State may terminate this Grant Agreement and be relieved of any payments should the Grantee fail to perform the requirements of this Grant Agreement at the time and in the manner herein provided. Furthermore, the Grantee, upon termination, shall return grant funds not expended by the Grantee as of the date of termination.

4. If this Grant Agreement is terminated, the State may choose to exclude the Grantee from future Grant Opportunities.

D. FINANCIAL RECORDS

1. The Grantee agrees the State, or their designated representative, shall have the right to review and to copy all records and supporting documentation pertaining to the performance of this Grant Agreement. Grantee agrees to maintain such records for possible audit for a minimum of five (5) years after final payment, unless a longer period of records retention is stipulated or required by law. Grantee agrees to allow the auditor(s) access to such records during normal business hours and to allow interviews of any employees who might reasonably have information related to such records. Furthermore, the Grantee agrees to include a similar right for the State to audit all records and interview staff in any subcontract related to performance of this Grant Agreement.

E. HOLD HARMLESS

1. The Grantee agrees to indemnify, defend, and save harmless the State, its officials, agents and employees from any and all claims and losses accruing or resulting to any and all Grantee’s staff, contractors, subcontractors, suppliers, and other person, firm or corporation furnishing or supplying work services, materials, or supplies in connection with the performance of this Grant Agreement, and from any and all claims and losses accruing or resulting to any person, agency, firm, corporation who may be injured or damaged by the Grantee in performance of this Grant Agreement.

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TERMS AND CONDITIONS
F. NONDISCRIMINATION

1. The Grantee agrees to comply with State and federal laws outlawing discrimination, including, but not limited to, those prohibiting discrimination because of sex, race, color, ancestry, religion, creed, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics), sexual orientation, political affiliation, position in a labor dispute, age, marital status, and denial of statutorily-required employmentrelated leave. (GC 12990 [a-f] and CCR, Title 2, Section 8103.) G. AMERICANS WITH DISABILITIES ACT

1. The Grantee assures the State it complies with the Americans with Disabilities Act (ADA) of 1990, which prohibits discrimination on the basis of disability, as well as all applicable regulations and guidelines issued pursuant to the ADA. (42 U.S.C. 12101 et seq.) H. DRUG-FREE WORKPLACE

1. The Grantee shall comply with the requirements of the Drug-Free Workplace Act of 1990 and will provide a drug-free workplace by taking the following actions:
a. Publish a statement notifying employees that unlawful manufacture, distribution, dispensation, possession, or use of a controlled substance is prohibited and specifying actions to be taken against employees for violations.
b. Establish a Drug-Free Awareness Program to inform employees about:
i. The dangers of drug abuse in the workplace.
ii. The person's or Organization/Agency's policy of maintaining a drug-free workplace. iii. Any available counseling, rehabilitation, and employee assistance programs. iv. Penalties that may be imposed upon employees for drug abuse violations. c. Every employee who works on the Project will:
i. Receive a copy of the company's drug-free workplace policy statement. ii. Agree to abide by the terms of the company's statement as a condition of employment on the Grant Agreement.

2. Failure to comply with these requirements may result in suspension of payments under this Grant Agreement, or termination of this Grant Agreement, or both, and Grantee may be ineligible for award of any future Grant Agreements if the department determines that any of the following has occurred:
a. The Grantee has made false certification or violated the certification by failing to carry out the requirements, as noted above. (GC 8350 et seq.)
I. LAW ENFORCEMENT AGENCIES

1. All law enforcement Organization/Agency/Agency Grantees shall comply with California law regarding racial profiling. Specifically, law enforcement Organization/Agency/Agency Grantees shall not engage in the act of racial profiling, as defined in California Penal Code Section 13519.4.

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TERMS AND CONDITIONS
J. LABOR CODE/WORKERS' COMPENSATION

1. The Grantee is advised and made aware of the provisions which require every employer to be insured against liability for Worker's Compensation or to undertake self-insurance in accordance with the provisions, and Grantee affirms to comply with such provisions before commencing the performance of the work of this Grant Agreement, (refer to Labor Code Section 3700).

K. GRANT APPLICATION INCORPORATION

1. The Grantee agrees the Grant Application and any subsequent changes or additions approved or required by the State is hereby incorporated into this Grant Agreement.

L. STATE LOBBYING

1. The Grantee is advised that none of the funds provided under this Grant Agreement may be used for any activity specifically designed to urge or influence a state or local legislator to favor or oppose the adoption of any specific legislative proposal pending before any state or local legislative body. Such activities include both direct and indirect (e.g., “grassroots”) lobbying activities, with one exception. This does not preclude a state official, whose salary is supported by this Grant Agreement, from engaging in direct communications with the state or local legislative officials, in accordance with customary state and/or local practice.

M. REPRESENTATION AND WARRANTIES

1. The Grantee represents and warrants that:
a. It is validly existing and in good standing under the laws of the State of California, has, or will have the requisite power, authority, licenses, permits, and the like necessary to carry on its business as it is now being conducted and as contemplated in this Grant Agreement, and will, at all times, lawfully conduct its business in compliance with all applicable federal, state, and local laws, regulations, and rules.
b. It is not a party to any Grant Agreement, written or oral, creating obligations that would prevent it from entering into this Grant Agreement or satisfying the terms herein. c. If the Grantee is a Nonprofit Organization/Agency, it will maintain its “Active” status with the California Secretary of State, maintain its “Current” status with the California Attorney General’s Registry of Charitable Trusts, and maintain its federal and State of California taxexempt status. If the Grantee subcontracts with a Nonprofit as part of this Grant Agreement, the Grantee shall ensure the Nonprofit will maintain its “Active” status with the California Secretary of State, maintain its “Current” status with the California Attorney General’s Registry of Charitable Trusts, and maintain its federal and State of California tax-exempt status.
d. All of the information in its Grant Application and all materials submitted are true and accurate.

N. AIR OR WATER POLLUTION VIOLATION

1. Under the state laws, the Grantee shall not be: (1) in violation of any order or resolution not subject to review promulgated by the State Air Resources Board or an air pollution control district; (2) subject to cease and desist order not subject to review issued pursuant to Section 13301 of the Water Code for violation of waste discharge requirements or discharge prohibitions; or (3) finally determined to be in violation of provisions of federal law relating to air or water pollution.