La Palma City Council
September 3, 2024

Section 4
Cost Control and Schedule
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Assistance with Completion and Submission of LCRR Service Line Inventories for a Number of Orange County Agencies 1014-612
Section No. 4
Cost Control and Schedule
We understand schedule delivery is of critical importance to ensure LCRR compliance. As with other facets of project management, having a comprehensive and credible Work Breakdown Structure (WBS), schedule baseline, and budget baseline will allow Hazen to effectively coordinate activities of the team to move the project forward.

Hazen will use the following tools and strategies tp deliver this project on schedule and within budget:
• MS Project: Establish critical path and communicate progress • Deltek Vision: Track project costs in real time for clarity on budget performance
• Risk Register: Develop and updaterisk register regularly to mitigate project risks
• Decision Log: Track project decisions to provide clarity on path forward
• Regular Project Manager Check-Ins: Track hot scope items Hazen’s Deltek Vision accounting system provides real-time monitoring of work hour usage and costs to track total
expenditures for tasks.

The following schedule provides a breakdown of tasks outlined within the Hazen Work Plan, including key milestones driving the project timeline.

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Section 5
Budget Summary Proposal
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Hazen and Sawyer 35
Assistance with Completion and Submission of LCRR Service Line Inventories for a Number of Orange County Agencies 1014-612
Section No. 5
Budget Summary Proposal
In accordance with the requirements of the RFP, this submittal includes the budget summary information in the format requested. In addition, tables presenting the breakdown of the fee by task, project team members, subcontractors, and other direct costs.

Cost Per Category of Service
Category Level of Effort Cost Savings (Per Agency)
for 12+ Agency Agreements

1. Project Administration and Progress
Reporting (Required Task for all
Agencies)
$51,780 High
$39,950 Med 40%
$26,830 Low

2. Assistance with Data Gathering,
Records Review, and Historical Code
Review
$31,000 High
$22,475 Med 20%
$13,950 Low

3. Develop Lead Service Line Inventory
Database and Initial Inventory
$51,410 High
$36,510 Med 20%
$21,610 Low

4. Develop Approach for Alternative
Material Verification Methods and
submit to Division of Drinking Water
(DDW) for Approval
$40,350 High
$26,900 Med 25%
$16,640 Low

5. Apply Division of Drinking Water
(DDW) Approved Alternative
Verification Methods
$9,590 High
$7,695 Med 0%
$5,800 Low

6. Assistance with Data Analysis $9,640 High
$8,060 Med 10%
$6,480 Low

7. Customer Communications $14,000 High
$11,440 Med 40%
$8,880 Low

8. Develop and Implement Private
Property Owner Self-Verifications
$46,770 High
$38,980 Med 30%
$31,190 Low

9. Develop Lead Service Line
Replacement Plan
$36,020 High
$36,020 Med 50%
$36,020 Low

10. Manage (Field) Inspections/Test
Pitting/Meter Inspections
$76,630 High
$63,840 Med 25%
$51,050 Low
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36 Budget Summary Proposal
1014-612
Hazen and Sawyer
Cost Per Category of Service
Category Level of Effort Cost Savings (Per Agency)
for 12+ Agency Agreements

11. Provide field inspection personnel to
assist with physical visual verifications
- High 0%
- Med
- Low

12. Population of DDW Inventory
Template and Service Line Inventory
Submission
$4,870 High 0%
$4,870 Med
$4,870 Low
Additional Services

1. Integrate Service Line Inventory into Agency Asset Management System Separate Agreement

2. School/Childcare Facility Sample Site Selection and SOP Separate Agreement

3. Compliance Site Selection and SOP Separate Agreement

4. Funding Separate Agreement
Task 1: Project Administration and Progress Reporting - Level of Effort Considerations:
• Low level of effort: 3 x MWDOC & Water Agencies Group (collective) meetings (1 x kick-off, 2 x progress), and 3 x individual Water Agency/Hazen only meetings (1x level of effort agreement, 1 x institutional knowledge transfer, and 1 x final SLI preparation). • Medium level of effort: 6 x individual meetings: 1 x kick-off, 1x level of effort agreement, 2 x progress, 1 x institutional knowledge transfer, and 1 x final SLI preparation. • High level of effort: 12 x individual meetings: 1 x kick-off, 1x level of effort agreement, 6 x progress, 1 x institutional knowledge transfer, 1 x final SLI preparation, 1 x meeting to discuss Task 2 outcomes, 1 x meeting to discuss outcomes of Task 4.

Task 2: Assistance with Data Gathering, Records Review, and Historical Code Review - Level of Effort Considerations:
• Low level of effort: 20 records
• Medium level of effort: 200 records
• High level of effort: 300 records
Task 3: Develop Lead Service Line Inventory Database and Initial Inventory - Level of Effort Considerations:
• Low level of effort: No. of Service Connections = 1-20,000, GIS data available • Medium level of effort: No. of Service Connections = 20,001-40,000, GIS data available • High level of effort: No. of Service Connections = 40,001+, GIS data not available Task 4: Develop Approach for Alternative Material Verification Methods and Submit to Division of Drinking Water (DDW) for Approval - Level of Effort Considerations:
• Low level of effort: Geospatial Statistical Analysis
• Medium level of effort: Geospatial Statistical Analysis • High level of effort: Predictive Model
Level of Effort Assumptions
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37 Budget Summary Proposal
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Hazen and Sawyer
Task 5: Apply Division of Drinking Water (DDW) Approved Alternative Verification Methods - Level of Effort Considerations:
• All levels of effort equivalent.

Task 6: Assistance with Data Analysis - Level of Effort Considerations:
• Low level of effort: No. of Service Connections = 1-20,000 • Medium level of effort: No. of Service Connections = 20,001-40,000 • High level of effort: No. of Service Connections = 40,001+ Task 7: Customer Communication - Level of Effort Considerations:
• Low level of effort: No. of Service Connections = 1-20,000 • Medium level of effort: No. of Service Connections = 20,001-40,000 • High level of effort: No. of Service Connections = 40,001+ Task 8: Develop and Implement Private Property Owner Self-Verifications - Level of Effort Considerations:
• Low level of effort: No. of Service Connections = 1-20,000 • Medium level of effort: No. of Service Connections = 20,001-40,000 • High level of effort: No. of Service Connections = 40,001+ Task 9: Develop Lead Service Line Replacement Plan - Level of Effort Considerations:
• Low level of effort: No. of Service Connections = 1-20,000 • Medium level of effort: No. of Service Connections = 20,001-40,000 • High level of effort: No. of Service Connections = 40,001+ Task 10: Manage (Field) Inspections/Test Pitting/Meter Inspections - Level of Effort Considerations:
• Low level of effort: No. of Service Connections = 1-20,000 • Medium level of effort: No. of Service Connections = 20,001-40,000 • High level of effort: No. of Service Connections = 40,001+ Task 11: Provide Field Inspection Personnel to Assist with Physical Visual Verification - Level of Effort Considerations:
• No requirement for level of effort considerations, as only an hourly rate was requested in the RFP. However, two rates are proposed for consideration. Field person, truck, and hand tools = $95/hr., and field person, truck, and vac truck = $135/hr. (includes vac truck).

Task 12: Population of DDW Inventory Template and Service Line Inventory Submission - Level of Effort Considerations:
• All levels of effort equivalent.

DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

38 Budget Summary Proposal
Hazen and Sawyer I hazenandsawyer.com
1014-612
Program
Director
Program
Manager
Technical
Advisor
Project
Engineer
GIS/IT Data
Analyst
Assistant
Engineer
II
Assistant
Engineer
I
Hazen
Labor
Hours
“Labor
Cost”
ODCs Subtotal
$385 $385 $355 $250 $175 $200 $170 $150
RFP Task 1: Project Administration and
Progress Reporting
4 24 16 20 14 0 10 32 120 $30,410 $- $30,410
RFP Task 2: Assistance with Data Gathering,
Records Review, and Historical Code Review
0 2 2 10 10 6 16 32 78 $14,450 $- $14,450
RFP Task 3: Develop Lead Service Line
Inventory Database and Initial Inventory
0 4 4 14 12 6 24 60 124 $22,840 $- $22,840
RFP Task 4: Develop Approach for Alternative
Material Verification Methods and Submit to
DDW for Approval
0 2 8 12 8 2 24 28 84 $16,690 $- $16,690
RFP Task 5: Apply Division of DDW Approved
Alternative Verification Methods
0 0 0 4 0 0 12 12 28 $4,840 $- $4,840
RFP Task 6: Assistance with Data Analysis 0 0 2 10 0 0 0 12 24 $5,010 $- $5,010 RFP Task 7: Customer Communications 0 0 8 16 0 0 0 20 44 $9,840 $- $9,840 RFP Task 8: Develop and Implement Private
Property Owner Self-Verification
0 6 4 20 28 0 32 92 182 $32,870 $- $32,870
RFP 9: Develop LSL Replacement Plan 0 16 4 40 0 0 40 110 210 $40,880 $- $40,880 RFP Task 10: Manage (Field) Inspections/ Test
Pitting/ Meter Inspections
0 12 4 28 32 0 112 112 300 $54,480 $- $54,480
RFP Task 11: Provide Field Inspection Personnel
to Assist with Physical Visual Verifications
(Hourly Rate)
0 0 0 0 0 0 0 0 0 $- $- $-
RFP Task 12: Population of DDW Inventory
Template and SLI Submission
0 0 2 4 10 0 0 0 16 $3,460 $- $3,460
TOTAL FEE (LOW LEVEL OF EFFORT) 4 66 54 178 114 14 270 510 1210 $235,770 $- $235,770 Low Level of Effort Estimate
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39 Budget Summary Proposal
Hazen and Sawyer I hazenandsawyer.com
1014-612
Program
Director
Program
Manager
Technical
Advisor
Project
Engineer
GIS/IT Data
Analyst
Assistant
Engineer
II
Assistant
Engineer
I
Hazen
Labor
Hours
“Labor
Cost”
ODCs Subtotal
$385 $385 $355 $250 $175 $200 $170 $150
RFP Task 1: Project Administration and
Progress Reporting
6 36 24 30 20 0 16 48 180 $45,610 $- $45,610
RFP Task 2: Assistance with Data Gathering,
Records Review, and Historical Code Review
0 4 4 16 15 10 24 50 123 $23,165 $- $23,165
RFP Task 3: Develop Lead Service Line
Inventory Database and Initial Inventory
0 8 8 24 20 10 40 100 210 $39,220 $- $39,220
RFP Task 4: Develop Approach for Alternative
Material Verification Methods and Submit to
DDW for Approval
0 4 12 20 12 4 40 48 140 $27,700 $- $27,700
RFP Task 5: Apply Division of DDW Approved
Alternative Verification Methods
0 1 1 4 0 0 16 16 38 $6,860 $- $6,860
RFP Task 6: Assistance with Data Analysis 0 0 2 12 0 0 0 16 30 $6,110 $- $6,110 RFP Task 7: Customer Communications 0 0 10 20 0 0 0 24 54 $12,150 $- $12,150 RFP Task 8: Develop and Implement Private
Property Owner Self-Verification
0 8 4 24 36 0 40 115 227 $40,850 $- $40,850
RFP 9: Develop LSL Replacement Plan 0 16 4 40 0 0 40 110 210 $40,880 $- $40,880 RFP Task 10: Manage (Field) Inspections/ Test
Pitting/ Meter Inspections
0 16 6 36 40 0 140 140 378 $69,090 $- $69,090
RFP Task 11: Provide Field Inspection Personnel
to Assist with Physical Visual Verifications
(Hourly Rate)
0 0 0 0 0 0 0 0 0 $- $- $-
RFP Task 12: Population of DDW Inventory
Template and SLI Submission
0 0 2 4 10 0 0 0 16 $3,460 $- $3,460
TOTAL FEE (MEDIUM LEVEL OF EFFORT) 6 93 77 230 153 24 356 667 1606 $315,095 $- $315,095 Medium Level of Effort Estimate
DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

40 Budget Summary Proposal
Hazen and Sawyer I hazenandsawyer.com
1014-612
Program
Director
Program
Manager
Technical
Advisor
Project
Engineer
GIS/IT Data
Analyst
Assistant
Engineer
II
Assistant
Engineer
I
Hazen
Labor
Hours
“Labor
Cost”
ODCs Subtotal
$385 $385 $355 $250 $175 $200 $170 $150
RFP Task 1: Project Administration and
Progress Reporting
8 46 32 40 26 0 20 62 234 $59,400 $- $59,400
RFP Task 2: Assistance with Data Gathering,
Records Review, and Historical Code Review
0 6 6 22 20 14 32 68 168 $31,880 $- $31,880
RFP Task 3: Develop Lead Service Line
Inventory Database and Initial Inventory
0 12 12 34 28 14 56 140 296 $55,600 $- $55,600
RFP Task 4: Develop Approach for Alternative
Material Verification Methods and Submit to
DDW for Approval
0 6 18 30 18 6 60 72 210 $41,550 $- $41,550
RFP Task 5: Apply Division of DDW Approved
Alternative Verification Methods
0 2 2 4 0 0 20 20 48 $8,880 $- $8,880
RFP Task 6: Assistance with Data Analysis 0 0 2 14 0 0 0 20 36 $7,210 $- $7,210 RFP Task 7: Customer Communications 0 0 12 24 0 0 0 28 64 $14,460 $- $14,460 RFP Task 8: Develop and Implement Private
Property Owner Self-Verification
0 10 4 28 44 0 48 138 272 $48,830 $- $48,830
RFP 9: Develop LSL Replacement Plan 0 16 4 40 0 0 40 110 210 $40,880 $- $40,880 RFP Task 10: Manage (Field) Inspections/ Test
Pitting/ Meter Inspections
0 20 8 44 48 0 168 168 456 $83,700 $- $83,700
RFP Task 11: Provide Field Inspection Personnel
to Assist with Physical Visual Verifications
(Hourly Rate)
0 0 0 0 0 0 0 0 0 $- $- $-
RFP Task 12: Population of DDW Inventory
Template and SLI Submission
0 0 2 4 10 0 0 0 16 $3,460 $- $3,460
TOTAL FEE (HIGH LEVEL OF EFFORT) 8 118 102 284 194 34 444 826 2010 $395,850 $- $395,850 High Level of Effort Estimate
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Section 6
Time and Materials Labor Rate Schedule
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Hazen and Sawyer 41
Assistance with Completion and Submission of LCRR Service Line Inventories for a Number of Orange County Agencies 1014-612
Section No. 6
Time and Materials Labor Rate Schedule
A table of hourly billing rates for Hazen personnel by title is provided below as required per the RFP. The billing rates are for the 2023-2024 billing year, starting July 1, 2023. Not all labor categories shown below will be used on this project.

Hazen Title Hourly Rate
Vice President $325
Assoc Vice President $315
Sr Associate 2 $300
Sr Associate $290
Associate 2 $275
Associate $250
Sr Principal Engineer 2 $240
Sr Principal Engineer $220
Principal Engineer 2 $200
Engineer/Principal Engineer $185
Assistant Engineer 2 $170
Assistant Engineer $150
Sr. CAD Designer/GIS $175
CAD Designer/GIS $145
Technician $130
Sr Administrator $140
Administrator $120
If required, Hazen will utilize the General Services Administration per diem rates for Orange County, and mileage reimbursement rates published by the Internal Revenue Service.

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Appendix A
Resumes
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Education
PhD, Environmental Engineering,
Massachusetts Institute of
Technology
BS, Environmental Science,
University of Rochester, NY, 1996
BA, Chemistry, University of
Rochester, NY
Certification/License
Professional Engineer
Areas of Expertise
• Corrosion control and
stabilization
• Project management
• Groundwater treatment
• Decision analysis
• Advanced treatment
• Source water integration
• Distribution system water
quality
• Bench, pilot, and
demonstration testing
Professional Activities
American Water Works
Association
• Research Division Trustee
• Inorganic Contaminants
Committee Chair
Society of Women Engineers
California Nevada AWWA
Recycled Water Committee
Secretary
Nicole Blute, PhD, PE
Program Manager
Dr. Blute will lead the project with over 20 years
of lead and copper rule and corrosion control
experience. She is a skilled hands-on PM on
complex projects with tight schedules,
leveraging her team’s deep experience to achieve
different agency needs.

Lead and Copper Rule Revisions, Los Angeles Department of Water and Power, Los Angeles CA
Dr. Blute is the Project Manager for LADWP’s evaluation of historical lead service line use and code reviews, development of an LSL inventory in GIS, use of alternative verification methods (predictive modeling and geospatial statistical analysis), funding assistance, and communications with DDW.

Lead and Copper Rule Revisions, Sweetwater Authority, San Diego, CA Dr. Blute was a Technical Advisor on Sweetwater Authority’s LCRR Compliance Program, involving creation of an LSL Inventory, LSL identification action plan, compliance sampling plan, and development of sampling protocols for schools and childcare facilities.

Lead and Copper Rule Compliance, California Water Service Company, San Jose, CA
Dr. Blute was the Technical Advisor on a series of 3 projects for Cal Water that developed prequalified pools of tiered customers for LCR sampling at 25 districts. The project involved providing regulatory guidance, developing educational and training materials, and developing cost assessments of project expansion to Cal Water’s remaining districts.

Lead and Copper Rule Compliance, City of La Verne, La Verne, CA Dr. Blute was the Project Manager who led a study of factors causing La Verne to exceed the Lead Action Level. She advised utility staff in water quality testing (field and laboratory), performed modeling exercises of corrosivity, provided recommendations, and worked with staff to implement operations. The project successfully resulted in subsequent sampling round below the Action Level.

Corrosion Control Testing of Alternate Water Supplies,
Metropolitan Water District of Southern California
Dr. Blute was the Principal Investigator and Project Manager on a WRF project to evaluate corrosion control strategies for successful introduction of new water supplies (advanced treated water and desalinated water) into distribution systems. Pipe loops (iron, copper with lead solder, and brass) were used to evaluate corrosion mitigation strategies.

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Becki Rosenfeldt, PE
Program Advisor/Regulatory Communication
Becki has extensive experience guiding many of
Hazen’s clients to LCRR compliance.

Serves as a Program Manger, QA/QC, and various technical expert roles for the development of LSLIs including the design and implementation of machine learning models. Her nationally recognized expertise includes providing guidance to regulatory agencies and co-presenting with DDW on the LCRR.

LCRR Compliance, LADWP, Los Angeles, CA
Program Advisor. Completed an evaluation of historical LSL use and code reviews and developed an LSLI in GIS. Assisted in material verification and replacement efforts, alternative verification methods (predictive modeling and geospatial statistical analysis), and developed a communications plan.

LCRR Compliance, Sweetwater Authority, San Diego, CA
Program Manager. Developed the Authority’s LCRR Compliance Program, including the development of an LSLI, LSL identification action plan, compliance sampling plan, and protocols LCRR compliance sampling. She works closely with DDW to develop a cost-effective material verification strategy using statistical analysis and geospatial interpolation.

LSL Inventory, Sampling Plan, and Replacement Plan, New Hampshire Department of Environmental Services, NH
Program Advisor. Assisting over 200 Small and Medium public water systems in compliance with the LCRR. She is also assisting with the development of a community website and data HUB to serve as a central location to manage compliance programs, LSLI, and customer outreach materials.

Work also includes preparation of Sampling Site and LSL Replacement Plans.

Program Management Support for LCRR Compliance, Baltimore City & Baltimore County, MD
Technical Advisor. Through a combination of LSLI finalization, LSL replacement, sample plan development, customer outreach and compliance support services, the City and County proactively prepare for compliance with the LCRR. She is supporting the development of advanced GIS analytics, etc.

LCRR Compliance Program, City of Tempe, AZ
Program Advisor and Technical Expert. Leading a comprehensive implementation that includes LSLI, sampling, and communications program development A centralized dashboard was developed to monitor program progress and track communications, service line identification, and replacement efforts.

Education
MS, Environmental Engineering,
Virginia Tech
BS, Civil Engineering, Bucknell
University
Certification/License
Professional Engineer
Areas of Expertise
• Lead and Copper Rule
• Lead and Copper Rule
Revisions
• Corrosion control
• Lead service line identification
and replacement
Professional Activities
American Water Works
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Education
MS, Civil and Environmental
Engineering, Arizona State
University
BS, Civil Engineering, Mississippi
State University
Certification/License
Professional Engineer
Areas of Expertise
• Lead and copper regulations
• Water quality and compliance
• Emerging contaminants
• Water, wastewater, and
reclaimed water planning
Professional Activities
Water Environment Federation
• Microplastics Task Force
Co-Chair
AZ Water Research Committee
California Association of
Sanitation Agencies
• Microplastics Subgroup
• Ad Hoc Expert Panel
Cayla Cook, PE
Project Engineer
Cayla Cook has served as the Project Engineer, Task
Manager, and Assistant Project Manager on several
key LCRR efforts including LSL Inventories within
Arizona and California lending to a robust
background and knowledge of the unique challenges
utilities face associated with the LCRR. This
experience lends to a Deputy Project Manager that
has successfully completed multiple similar efforts
and is ready to hit the ground running.

Lead and Copper Rule Revisions (LCRR) Evaluation, Sweetwater Authority, CA
Task Manager. Hazen is leading Phase 1 of the LCRR Compliance Program to develop an LCRR Service Line Identification Action Plan and LSL Inventory framework. Utilizing the latest EPA Guidance, Hazen will prioritize field verification sites and align various areas of the compliance program such as funding and sample site selection to streamline the process for the Authority.

Lead Service Line History and Predictive Model, Los Angeles Department of Water and Power, CA
Deputy Project Manager. Hazen led the development of DWP’s LSL Inventory framework and Predictive Model including the utility-side and customer-side of over 700,000 service lines. Through collaboration with multiple departments including the Distribution System and Water Quality departments, Hazen built consensus on the Department of Drinking Water (DDW) approved methodologies’ application with industry-leading technologies approaches for minimizing the quantity of sites for field verification and providing a unique lead likelihood status for each individual service line.

Lead and Copper Rule Revisions (LCRR) Compliance
Implementation, Tempe, AZ
Assistant Project Manager. Hazen is developing the City’s LSL inventory, which will serve as the foundation for the remaining LCRR compliance requirements. The Hazen team is utilizing a variety of industry-leading approaches to complete a robust, cost-efficient service line inventory including a mobile app for rapidly collecting and storing service line data in the field and an online customer survey for service line material identification. In addition to developing the inventory framework, Hazen will establish and coordinate a Field Verification Plan for amending the inventory in real time.

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Stephanie Botha
Groundwater Data Evaluation
Ms. Botha has 16 years professional experience
working in planning, approvals, permitting,
regulatory compliance, and project
management on behalf of private and public
clients across a broad range of industry
including infrastructure, environment, water,
contaminated land, decommissioning and
restoration, transportation, oil and gas, waste
management, marine geoscience, and mining.

Lead and Copper Rule Revisions, Los Angeles Department of Water and Power, Los Angeles CA
Ms. Botha is a Technical Advisor on LADWP’s evaluation of historical lead service line use and code reviews, development of an LSL inventory in GIS, and use of alternative verification methods (predictive modeling and geospatial statistical analysis).

Lead and Copper Rule Revisions, Sweetwater Authority, San Diego, CA Ms. Botha is a Technical Advisor on Sweetwater Authority’s LCRR Compliance Program, providing input on data management for the lead service line inventory.

San Fernando Basin (SFB) Groundwater Remediation Project – Division of Drinking Water (DDW) 97-005 Permitting, Los Angeles Department of Water & Power (LADWP), Los Angeles, CA
Ms. Botha is the Technical Lead and Task Manager for delivering various components required for the application to permit the use of an extremely impaired source for domestic use for three major LADWP well fields in the SFB. She is responsible for ensuring the deliverables required for the 97-005 permit application comply with the updated DDW 97-005 Process Memo which included the addition of new evaluations, such as the MCL-equivalent methodology developed by DDW to assess the cumulative risk posed by multiple contaminants.

Water Quality Evaluation in Master Planning, Santa Clarita Valley Water Agency
Ms. Botha is leading the team in evaluating over 800,000 water quality records to develop a master plan for SCVWA. The effort included working with our GIS resources to build the database, dashboard, maps, and develop data interpretations for planning.

Education
M.Sc., Hydrogeology, University of
Birmingham, U.K.

B.Sc., Geology, University College
London, U.K.

Areas of Expertise
• Hydrogeological investigation
and water quality
characterization
• Permitting of extremely
impaired sources for direct
potable use (DDW 97-005
Policy)
• Development and
management of groundwater
monitoring programs
• Environmental approvals
• Remedial investigation
Technical Publications:

EnerGeo Alliance. 2022.

Guidance for Estimating and
Reporting Greenhouse Gas
(GHG) Emissions - Marine
Geoscience Survey Activities.

August 9.

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Melene Agakanian, EIT
Records Research and Gap Analysis
Ms. Agakanian is an Assistant Engineer with
Hazen. She has experience in recycled and
purified water, water quality analysis and
supply management, and drinking water
treatment, with a foundation in Civil and
Environmental Engineering. She has a strong
attention to detail and organization that will be
critical to the records research for this project.

Database Management, Santa Clara Valley Water District (Valley Water), Santa Clara, CA
Water Tracker: Led efforts to develop a user-friendly, comprehensive water resources database used by all units to track water use throughout Santa Clara County. Responsible for importing monthly recycled water use from five major recycled water producers in the County into this larger database.

ROCM Sampling Data & Analysis: Responsible for importing monthly sampling data from multiple labs into the ROCM MS Access database and ensuring all data was in proper format. Provided analysis of data, including graphs and trendlines, when requested.

Owner’s Agent for Hyperion Advanced Water Treatment, Los Angeles Department of Water and Power, Los Angeles, CA
Assistant Process Engineer. Melene has provided treatment sizing, capital and life cycle costs, and site layouts to LADWP in the evaluation of treatment options for the Hyperion Advanced Water Treatment Facility.

She has helped prepare technical memorandums summarizing the design information and providing recommendations on implementation of the design. Melene is also part of the team providing support to LADWP on the Donald C. Tillman Advanced Water Treatment Facility Project in conjunction with Los Angeles Sanitation.

Eastside Water Treatment Facility Expansion Design, City of Chino, Chino, CA
Provide support when needed for review and response of construction submittals and request for information documents for a 3,500-gpm treatment expansion for the City of Chino at their Eastside Facility. Construction includes installation of new GAC vessels for 1,2,3-TCP treatment and a new Ion Exchange system for nitrate treatment, pipelines, buildings, and control systems.

Education
M.S., Civil/Environmental
Engineering, San Jose State
University, San Jose, CA
B.S., Civil Engineering, Santa
Clara University, Santa Clara, CA
Certification/License
Engineer-in-Training
Areas of Expertise
• Drinking Water Treatment
• Recycled & Purified Water
• Water Quality Analysis &
Supply Management
Professional Affiliations
ASCE
DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Cole Graham
Service Verification Program
Mr. Graham is a recent graduate with a
background in dual disciplines of environmental
chemistry and environmental engineering. He is
now an Assistant Engineer in Hazen’s
Wastewater Group.

Lead and Copper Rule Revisions Compliance Implementation, Tempe, AZ
Assistant Engineer. Hazen is developing the City’s LSL inventory, which will serve as the foundation for the remaining LCRR compliance requirements. The Hazen team is utilizing a variety of industry-leading approaches to complete a robust, cost-efficient service line inventory including a mobile app for rapidly collecting and storing service line data in the field and an online customer survey for service line material identification. In addition to developing the inventory framework, Hazen will establish and coordinate a Field Verification Plan for amending the inventory in real time. Following the development of the service line inventory, Hazen will prepare the LSL Replacement Plan including procedures for flushing service lines and premise plumbing, prioritization strategies, and the replacement protocols. Hazen will further support the city through legal strategies and funding sources for full service line replacement and integrate with the City’s currently planned Capital Improvement Program while developing the communication tools and a sampling plan.

Integrated Water Resources Master Plan, Town of Gilbert, AZ Assistant Engineer. Updated the Town’s Integrated Water Resources Master Plan, which comprised of a water resources portfolio, existing and buildout scenarios of water, wastewater, and reclaimed water system modeling, water quality, water age analyses and CIP development. Worked specifically on dashboard implementation.

Experience Prior to Hazen
ASU School of Sustainable Engineering and the Built Environment, Tempe, AZ
Graduate Researcher. Laboratory chemist and engineer developing new methods to regenerate spent anion exchange resin with novel evacuant solutions.

Education
MS, Environmental Engineering,
Arizona State University
BS, Chemistry (Environmental),
Arizona State University
Areas of Expertise
• Environmental Chemistry
• Water Treatment Via Anion
Exchange Resins
• PFAS Removal Strategies
DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Jared Eichmiller
Service Line Inventory/GIS
Mr. Eichmiller serves as Hazen’s GIS Analyst in the
Irvine Office. He has over 2 years of experience in
helping local governments and organizations achieve
their infrastructure and assessment goals through
using GIS tools. He is experienced in cartography for
print along with developing web applications,
dashboards, and story maps. Mr. Eichmiller is also
skilled in developing field collection tools through
Survey123 to conduct field assessments.

Lead and Copper Rule Revisions, Los Angeles Department of Water and Power, Los Angeles CA
Mr. Eichmiller is GIS Analyst for LADWP’s evaluation of historical lead service line use and code reviews, development of an LSL inventory in GIS, use of alternative verification methods (predictive modeling and geospatial statistical analysis), funding assistance, and communications with DDW.

NapaSan Master Plan, Napa CA
GIS Analyst. Mr. Eichmiller is utilizing StoryMaps to create a visual, electronic submittal of Napa Sanitation’s Capital Improvement Plan. as part of the Master Plan Project. The District selected Hazen to develop the Soscol Water Recycling Facility (SWRF) to provide NapaSan with strategic planning guidance and in-depth analysis of key focus areas. NapaSan intends to produce an actionable and strategic master plan that supports decision making over the next five-to-ten years while maintaining a 20- year planning horizon. the master Plan included key areas such as condition assessment, nutrients, biosolids, recycled water, capacity analysis.The Master Plan also includes an evaluation of vulnerabilities as well as susceptibility to climate change factors such as flood, wildfire risk and public safety power shutoffs.

Trabuco Canyon Water District Master Plan and Condition Assessment, Trabuco Canyon, CA
GIS Analyst. Mr. Eichmiller developed deliverables for this project which involves field and desktop condition assessment data for several lift stations, pump stations, water and wastewater treatment plants.

Project Role
Data Management and Planning
GIS Mapping and Analysis
Investigations and Condition
Assessment
Education
BA, Geography, Indiana University
Areas of Expertise
• Geographic Information
Systems
• Asset Management
DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Max Sugarman
Statistical Learning/Machine Learning
Mr. Sugarman serves as a Data and GIS Analyst in
Hazen and Sawyer’s Los Angeles Office. He has over
10 years of experience working in the civic,
environmental, scientific, GIS, and education
areas. Proficient in Python, GIS software, and
Power BI visualization tools, he excels in delivering
accurate technical research and analysis. He has
worked on applied spatial machine projects to
address homelessness in Los Angeles County,
support mapping for autonomous vehicles, and
develop analysis and asset management
dashboards for local water agencies.

Master Plan, Santa Clarity Valley Water, Santa Clarita, CA Mr. Sugarman was a GIS and Data Analyst for the Santa Clarita Valley’s master plan. The project involved the development of a maps, spatial analyses, and Power BI dashboards for asset management and water quality within the master plan. He supported the cleaning and processing of asset data, the mapping of assets and forced mains, the spatial analysis of pipelines in InfoAssetPlanner and ArcGIS Pro and developed a Power BI Dashboard for asset management. He also developed a custom Power BI Dashboard to visualize and summarize the water quality for the agency.

Experience Prior to Hazen
Locating Vulnerable Populations, Los Angeles County; Los Angeles, CA Worked with Los Angeles County and Vexcel Imaging to identify encampments in high-risk disaster areas using GIS and machine learning techniques. Used Numpy, OpenCV, GDAL, Rasterio, and Matplotlib libraries in Python and Deep Learning in ArcGIS Pro to analyze aerial imagery, perform spectral analysis, and identify over 100 encampment locations.

Tested model with Vexcel’s Python API and ArcPy to reach a greater than 80% accuracy rate.

Education
M.S., Geographic Information
Science, California State
University Long Beach, Long
Beach, CA
M.S., Science Education, Fordham
University, New York, NY
B.S., Environmental Science and
Resource Management,
University of Washington, Seattle,
WA
Areas of Expertise
• GIS
• Data Analysis
Professional Activities
URISA (Urban and Regional
Information Systems Association)
DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Tori Yokoyama, PE
Field Inspection Program
Mr. Yokoyama has extensive experience
developing hydraulic models, performing
hydraulic analyses, and preparing master plan
reports for various public sector clients.

Trabuco Canyon Water District Water Master Plan
Project Manager. The 2022 System-wide Master Plan Update and Condition Assessment provides comprehensive documentation, analysis, and recommendations for the water system, non-domestic water system, and sewer system including a calibrated GIS-based hydraulic model for each system. The Master Plan developed a Capital Improvement Program (CIP) that identifies the recommended projects needed to ensure that the District continues to provide safe, reliable, and efficient water, non-domestic water, and sewer service to its customers.

Leakage Reduction Project for American Water/California Energy Commission, California American Water, Los Angeles, San Diego, and Ventura, California Service Areas
Project Manager of the $1.5M project funded by California Energy Commission called “Demonstrating Innovative Leakage Reduction Strategies:

Correlating Continuous Acoustic Monitoring, Satellite Imagery and Flow Sensitive Pressure Reducing Valve Systems.” The project deployed multiple leak detection and leak prevention technologies in California American Water systems in Los Angeles, San Diego, and Ventura. Technologies were deployed over a 12-month duration. Tasks included coordinating field work conducted by vendors and California American operations staff, logging and maintaining field results, developing a graphical user interface to track technologies and leak reporting, working with vendors to improve technologies, and preparing a final report.

Chino Hills Water and Recycled Water Master Plan, Chino Hills, CA Project Manager. Hazen and Sawyer completed the City’s Water and Recycled Water Master Plan Update. The City’s goal was to create a comprehensive updated Citywide water and recycled water master plan complete with a new GIS-based hydraulic model and mapping tools. The document and the new modeling system is a guide for planning, operating, and maintaining the City’s water and recycled water systems and infrastructure. The proposed CIP evaluated the City’s water and recycled water system and identified recommended projects through year 2045. Major scope elements included hydraulic model development and calibration (InfoWater), system analysis, condition assessment of high priority facilities, Urban Water Management Plan, Water Shortage Contingency Plan, Master Plan final report, and a prioritized Capital Improvement Program.

Education
BS, Civil Engineering, California
State Polytechnic University, San
Luis Obispo
Certification/License
Professional Engineer
Areas of Expertise
• Pipelines
• Pump Stations
• Reservoirs
• Master Plans
• Hydraulic Modeling
Professional Activities

CA-NV AWWA
OCWA
ASCE
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Arthur Moncrieffe, Jr., EIT
Statistical Analysis/Machine Learning
Mr. Moncrieffe specializes in GIS geoprocessing,
model building, and data analysis.

He has extensive experience in data modeling with Power BI, coding and scripting. He leveraged these skills to update an RO system data model for the Sweetwater Authority and is currently working on the development of a LSL Inventory for Sweetwater Authority, CA.

Lead and Copper Rule Revisions, Los Angeles Department of Water and Power, Los Angeles CA
Records Research & Gap Analysis and Service Line Inventory/GIS for LADWP’s evaluation of historical lead service line use and code reviews, development of an LSL inventory in GIS, use of alternative verification methods (predictive modeling and geospatial statistical analysis), funding assistance, and communications with DDW.

Lead and Copper Rule Revisions, Sweetwater Authority, San Diego, CA Service Line Inventory/GIS on Sweetwater Authority’s LCRR Compliance Program, involving creation of an LSL Inventory, LSL identification action plan, compliance sampling plan, and development of sampling protocols for schools and childcare facilities.

Water Master Plan Update and GIS Conversion Project, City of Chino, Chino, San Bernardino County, CA
Assistant Engineer. Key components of this project include the creation of a GIS geodatabase of the City’s potable water distribution system, preparation of a Water Master Plan Report, and completion of a Risk and Resiliency Assessment for compliance with America’s Water Infrastructure Act requirements.

Facility Planning Services - Task 1 2nd Aqueduct Diversion Complex and Operations Planning Study, San Diego County Water Authority, CA Arthur created GIS figures for final report. This included detailed site maps of the Diversion Complex, environmental figures to be used in CEQA analyses of project alternatives, site layouts delineating footprint, piping alignments, property acquisition, construction and final facility access, and construction details to facilitate detailed alternatives analyses and cost estimates.

Facility Planning Services - Task 2 First Aqueduct Bifurcations Study, San Diego County Water Authority, CA
Arthur created GIS figures of bifurcation locations, GIS site visit figures and GIS construction access figures. Arthur assist in the bifurcation rehabilitation alternatives evaluation by establishment of criteria, coordination weighting with the client, and computing weighted scores on the prioritization of bifurcation projects.

Education
MS, Environmental Engineering,
University of Pittsburgh
Certification/License
Engineer-in-Training
NASSCO Certified: PACP, LACP,
and MACP
Areas of Expertise
• Water/Wastewater Pipeline
Design
• Sewer Rehabilitation/Asset
Management
• AutoCAD
• GIS
• Primavera P6
• PowerBI
• InfoWater
Professional Activities
American Society of Civil
Engineers
Water Environment Federation
DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Opportunity Number
Malia Turner
Statistical Analysis/Machine Learning
Ms. Turner is a principal business analyst at
Hazen. After finishing her master’s degree in
analytics, she is now working with the asset
management group conducting data analysis
and creating data visualization solutions for our
clients.

Lead and Copper Rule Revisions, Los Angeles Department of Water and Power, Los Angeles CA
Ms. Turner performed Predictive Modeling for LADWP’s evaluation of historical lead service line use and code reviews, development of an LSL inventory in GIS, use of alternative verification methods (predictive modeling and geospatial statistical analysis), funding assistance, and communications with DDW.

Raleigh Water Sewer Main Failure Prediction and Analysis, Raleigh, NC Practicum Team Lead. Led a team of 3 other graduate students at the Institute for Advanced Analytics at North Carolina State University through an 8-month practicum project partnering with Raleigh Water.

The project centered on 4 objectives relating to sewer pipeline assessment and predicting the condition of 1,800 miles of existing sewer pipes. The primary objective was to assign failure probabilities to all uninspected sewer mains within Raleigh Water’s system based on GIS pipe attributes and sewer main inspection data. Advanced data inference algorithms were used to clean and infer missing data allowing for more accurate machine learning model predictions. Machine learning algorithms were used to identify key variables in sewer main failure. The models were also ensembled to assign predicted probabilities of sewer main failure to all existing sewer pipes. The predictive model will aid Raleigh Water in more quickly identifying failing sewer mains to prevent major disruptions to sewer service in the Raleigh area. An interactive Power BI Dashboard presents the predictive model results giving Raleigh Water the ability to view sewer pipeline metrics and inspection status.

Phase 1: Lead Service Line Replacement Plan and Inventory Assistance, Miami-Dade County Water and Sewer Department, FL Business Analyst. Miami-Dade County is one of the largest public utilities in the United States, serving 2.3 million residents. Hazen is assisting the County with developing a Lead Service Line (LSL) Inventory and Replacement Plan. This includes the development of a service line identification strategy using a likelihood analysis, extensive collaboration with the County to develop identification criteria, and the establishment of a detailed replacement strategy.

Education
MS in Analytics, North Carolina
State University
BS- International Economics and
Spanish, University of Kentucky
Technical Publications
Turner, M. “Future Pensions to
Diminish – Bank of Spain
Assessment Sparks Backlash.”
U.S. Embassy Madrid, Madrid,
Spain, July 2015
Turner, M., Hagan, H., Wood, R.,
McCarthy, B., Yong, K. “Putin’ All
Your Eggs in One Basket” An
assessment of Russia’s economy
as a rising power. University of
Kentucky, Lexington, KY, May
2016
Turner, M., Woldorff, C., Dean, A.,
Boozer, C. “Raleigh Water Sewer
Main Failure Prediction and
Analysis.” North Carolina State
University, Raleigh, NC, April 2021
DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Anissa Rafeh
Customer Communications
Ms. Rafeh is a versatile, deadline-focused
communications strategist who specializes in
creating and disseminating important and
technical environmental information to varying
audiences through a variety of digital and print
channels.

She has led numerous outreach campaigns at the local and national level on a wide range of environmental topics, including PFAS, Lead and Copper Rule Revisions, harmful algal blooms, and updated water quality criteria, to name a few.

Lead and Copper Rule Revision Outreach, City of Tempe, AZ Communications Lead. Coordinated with the Hazen Drinking Water team to develop outreach materials for the City of Tempe in Arizona. Outreach materials drafted and reviewed included a two-page educational handout on the health effects of lead and a step-by-step guide on how to reduce exposure. A survey on service line materials was drafted and a postcard created to send to residents explaining the survey’s intent, with a QR code that leads straight to the online survey. A three-page sampling instruction handout was written for digital and print use. Worked with the graphic design team to develop a graphic of a Tempe home to facilitate service line identification as well as a graphic to help explain the sampling procedure.

Virginia PFAS Task Force, Commonwealth of Virginia, VA
Lead Public Information Officer. Primary communications lead for the task force, which consisted of the Virginia Department of Environmental Quality (DEQ), the Virginia Department of Health (VDH), and Henrico County. Communications materials included a detailed, interactive story map that pinpointed all the locations of PFAS exceedances in the state, putting the numbers in context so the general public could understand, and also included definitions of the various types of PFAS. A comprehensive PFAS webpage was published, which hosted all outreach materials, including a digital information handout, an infographic detailing the sources of PFAS, an FAQ document, and links to webinars hosted by members of the task force. Coordinated all media inquiries, drafted news releases, social media posts and email campaigns as needed or required.

Education
MA, Political Studies and Public
Administration, American
University of Beirut
BA, Political Science, University
of Richmond
Areas of Expertise
• Campaign strategy
• Writing and editing outreach
materials
• Social media strategy and
content development
• Web content development
Professional Affiliations
Public Relations Society of
America (PRSA) of Richmond:
2017-2022
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Megan Watt, EIT
LSL Replacement Plan
Ms. Watt serves as an Assistant Engineer II for
Hazen and Sawyer’s Los Angeles Office. With 4
years of civil engineering experience, Ms. Watt
has assisted in a wide range of water,
wastewater, and environmental projects.

Ms. Watt has experience in water supply, lead service line impacts and PFAS and Perchlorate emerging contaminants. She has been involved in major complex local, state, and federal projects. Her exceptional ArcGIS and computer skills have been critical in many engineering tasks.

Lead and Copper Rule Revisions, Los Angeles Department of Water and Power, Los Angeles CA
Ms. Watt served as Service Line Inventory/GIS for LADWP’s evaluation of historical lead service line use and code reviews, development of an LSL inventory in GIS, use of alternative verification methods (predictive modeling and geospatial statistical analysis), funding assistance, and communications with DDW.

Lead and Copper Rule Revisions, Sweetwater Authority, San Diego, CA Ms. Watt developed the Identification Action Plan and Sampling Plan for Sweetwater Authority’s LCRR Compliance Program, involving creation of an LSL Inventory, LSL identification action plan, compliance sampling plan, and development of sampling protocols for schools and childcare facilities.

Lead Service Line Replacement Program, City of Newark, Newark, NJ Ms. Watt provided engineering support for City of Newark’s $185 million Lead Service Line Replacement (LSLR) Program the goal of the program is to remove 24,000+ lead service lines throughout the city, replacing them with copper pipes to ensure clean, safe and reliable drinking water at no cost to all Newark residents. Ms. Watt managed applications to the program, contacted residents, reviewed eligible homes, and conducted monthly sampling at designated homes. The original 8-year program began in May 2018 and was accelerated in September 2019 to be completed within 24 to 30 months.

Education
B.S., Civil and Environmental
Engineering, Rutgers University,
New Brunswick, NJ
Certification/License
Engineer in Training
Professional Affiliations
ASCE LA YMF – Community
Service Chair
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Melanie Warren, PE
Sampling Plans
Ms. Warren is a registered professional engineer
in Colorado and her professional background
includes consulting as well as positions at public
utilities in their treatment engineering and
water quality departments.

With over 4 years of experience, she has held roles in program management and project engineering roles for lead service line replacement programs, lift stations, treatment plants, water resources conveyance infrastructure, and storm drain, sewer collection, and water distribution systems.

Denver Water Lead Reduction Program, Denver Water, Denver, CO Ms. Warren served as the Project Element Manager leading the water quality element for Denver Water’s 15-year, $12 million dollar per year lead service line replacement program. Her responsibilities extended across all five key components of the program, necessitating collaboration with the various teams: pH adjustment and optimized corrosion control treatment, lead service line inventory development and management, lead service line replacement, the filter program, and customer communications, outreach, and engagement.

Throughout Years 1 to 3, Ms. Warren played a fundamental role in program start-up and implementation, overseeing a $3.7 million dollar contract between Denver Water and its Subcontractors. Her expertise spans a range of areas, including developing Request for Proposal (RFP) documents for water quality distribution and analysis, establishing key element workflows and processes, using results from lead levels ininvestigative water quality samples to make informed decisions about service line materials, and ensuring effective customer communications.

As an element lead, she was responsible for drafting program contracts, change orders, and addendums, maintaining the element’s budget and fee, calculating program metrics for dashboards and reporting, developing and managing water quality kit distribution schedules, developing and performing quality assurance / quality control procedures on water quality data transfer, and preparing program management plans, technical memorandum, and regulatory reports for Colorado Department of Public Health and Environment (CDPHE) and the Environmental Protection Agency (EPA).

Education
M.S., Environmental Engineering,
University of Colorado Boulder,
Boulder, CO
B.S., Environmental Engineering,
University of Colorado Boulder,
Boulder, CO
Minor in Business, University of
Colorado Boulder, Boulder, CO
Certificate in Water Engineering &
Management, University of
Colorado Boulder, Boulder, CO
Certificate in Global Engineering,
University of Colorado Boulder,
Boulder, CO
Certification/License
Professional Engineer
Areas of Expertise
• Drinking Water Treatment
• Wastewater Treatment
• Lift Station Design
• Sewer and Storm Drain
Collection Systems
• Water Distribution Systems
• Condition Assessment
• Services During Construction
• Database Management
• Water Quality and Corrosion
Research
Professional Activities
WEF
California Water Environment
Association (CWEA)
WateReuse California
AWWA
WateReuse Colorado (previous)
Engineers Without Borders
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Education
MBA, Sonoma State University,
Rohnert Park, CA
BS, Environmental Science,
Sonoma State University,
Rohnert Park, CA
Certification/License
PMP
Areas of Expertise
• Grant development and
proposal writing
• Program development
• Project Managemen
Lisa Hulette, PMP
Funding
Ms. Hulette serves as Hazen’s Western Region’s Funding
Lead. She brings more than 20 years of experience
leveraging public and private funding for multi-benefit programs and successfully fostering collaborations
between diverse stakeholders.

Prior to joining Hazen, Lisa was the Grant Manager for the County of Sonoma and led a team that successfully secured a $37 Million grant from FEMA’s Building Resilience Infrastructure and Communities Grant Program, which was one of thirteen awarded through this funding and announced by President Biden as a model project to mitigate regional hazards in the western United States.

Sweetwater Authority, CA
State Revolving Fund Loan for Lead Service Line Inventory and Replacement Los Angeles Department of Water and Power, CA
State Revolving Fund Loan for Lead Service Line Inventory and Replacement Indio Water Authority, CA
Developing a funding strategy (i.e., loans and grants) to address emerging contaminants (i.e., PFAS and Chromium6) Water Replenishment District, CA
State Revolving Fund Loan and U.S. Bureau of Reclamation Desalination Construction Grant
Union Sanitary District, CA
Developed a grant funding strategy and wrote and submitted a successful grant application to the U.S. Environmental Protection EPA’s San Francisco Bay Water Quality Improvement Program for USD Enhanced Treatment and Site Upgrade project.

County of Napa, CA
Led a multi-department team at the County of Napa and in coordination with the Napa County Firewise Foundation to request $50 M from FEMA’s Building Resilient Infrastructure and Communities (BRIC) grant program with the goal of reducing risk from wildfire and flooding by hardening infrastructure and reducing hazardous fuel loads.

City of Sebastopol, CA
Developing a funding strategy (i.e., loans and grants) to increase the City’s water storage capacity to meet the demand of an expanding local population.

San Francisco Public Utilities Commission
Leading a team to identify appropriate and available funding opportunities for the PUC’s highest priority capital projects.

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Appendix B
Professional Services Agreement
Acknowledgement
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Hazen has reviewed the sample copy of MWDOC’s professional services agreement provided as an attachment to the RFP and is willing to accept the agreement terms and conditions, with the following modifications respectfully requested. Should Hazen be selected for this project, we would negotiate final contract language with MWDOC.

I. PURPOSE AND SCOPE OF WORK
Paragraph B, Independent Contractor
Revise second paragraph to read, “CONSULTANT shall conduct backgrounds checks if required by DISTRICT.”
V. TERMINATION
Revise paragraph as follows:

Each PARTY may terminate this AGREEMENT at any time upon thirty (30) days written notice to the other PARTY, except as provided otherwise in Exhibit "B.” In the event of termination: (1) all work product prepared by or in custody of CONSULTANT shall be promptly delivered to DISTRICT; (2) DISTRICT shall pay CONSULTANT all payments for services performed and due under this AGREEMENT on the effective date of termination; (3) CONSULTANT shall promptly submit a final invoice to the DISTRICT, which shall include any and all non-cancelable obligations owed by CONSULTANT at the time of termination, (4) neither PARTY waives any claim of any nature whatsoever against the other for any breach of this AGREEMENT; and; (6) DISTRICT and CONSULTANT agree to exert their best efforts to expeditiously resolve any dispute between the PARTIES.

VI. INSURANCE REQUIREMENTS
Paragraph C, Other Insurance
Revise paragraph to include the word “NEGLIGENT” as follows:

CONSULTANT will file with DISTRICT, before beginning professional SERVICES, ACORD certificates of insurance, or other certificates of insurance satisfactory to DISTRICT, evidencing general liability coverage of not less than $1,000,000 per occurrence for bodily injury, personal injury and property damage; automobile liability (owned, scheduled, non-owned or hired) of at least $1,000,000 for bodily injury and property damage each accident limit; workers’ compensation (statutory limits) and employer’s liability ($1,000,000) (if applicable); requiring 30 days (10 days for non payment of premium) notice of cancellation to DISTRICT. For the coverage required under this paragraph, the insurer(s) shall waive all rights of subrogation against DISTRICT, and its directors, officers, agents, employees, attorneys, consultants or volunteers. CONSULTANT’s insurance coverage shall be primary insurance as respects DISTRICT, its directors, officers, agents, employees, attorneys, consultants and volunteers for all liability arising out of the NEGLIGENT activities performed by or on behalf of the CONSULTANT. Any insurance pool coverage, or self-insurance maintained by DISTRICT, and its directors, officers, agents, employees, attorneys, consultants or volunteers shall be excess of the CONSULTANT’s insurance and shall not contribute to it.

VII. INDEMNIFICATION
Revise this section as follows:

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To the fullest extent permitted by applicable law Civil Code Section 2782.8, CONSULTANT shall indemnify and hold harmless DISTRICT, its officers, Directors and employees and authorized volunteers from and against claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of CONSULTANT and shall not exceed CONSULTANT’s proportionate percentage of fault.

XII. OWNERSHIP OF DOCUMENTS AND DISPLAYS
Add the following sentence at the end of first paragraph: “Reuse of documents by DISTRICT or others on extensions or modifications of this Project or on other sites or use by others on this Project, shall be at the user's sole risk, without liability to CONSULTANT.” XVI. ATTORNEYS’ FEES
Revise paragraph as follows:

In any action at law or in equity to enforce any of the provisions or rights under this AGREEMENT, the prevailing PARTY shall be entitled to recover from the unsuccessful PARTY all costs, expenses and reasonable attorney’s fees incurred therein by the prevailing PARTY as determined by a court of competent jurisdiction.

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Hazen and Sawyer
800 West 6th Street, Suite 400 • Los Angeles, CA 90015
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Left panel seen
when folded
RFP ENG. 2023-01 | September 13, 2023
Proposal Amendment
Assistance with Completion and Submission of
Lead and Copper Rule Revisions Service Line Inventories for a Number of Orange County Agencies
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Hazen and Sawyer 1
1014-612
Section No. 2
Project Work Plan
The information presented in this document supersedes the Task 10 - Manage (Field) Inspections/ Test Pitting/ Meter Inspections description and associated cost estimates presented in the original proposal submitted by Hazen and Sawyer (Hazen) on July 26, 2023, in response to RFP ENG. 2023-01. At the request of MWDOC, Task 10 has been divided into three separate task options to provide greater flexibility to the Agencies. The three tasks include:
• Task 10A: Manage (Field) Inspections/ Test Pitting/ Meter Inspections. • Task 10B: Field Inspection App Development and Training. • Task 10C: Field Inspection App Development and Training, and Data Integration.

Task 10A
Manage (Field) Inspections/ Test Pitting/ Meter Inspections Mobile App: After deploying the ESRI Solutions Lead Service Line Inventory Database, Hazen will develop a customized ArcGIS Field Maps app (Field App) to directly integrate field verification findings into the Lead Service Line Inventory Database. This Field App will cover the required service line verification points as required by DDW. Service line sites may be assigned to Blaine Tech, as desired, within the app platform. Instructions for utilization of the Field App will be included in Task 1’s Training Materials that will be prepared for Blaine Tech.

Training Materials: Hazen will prepare Training Materials for field verification methods describing the locations for service line field verification on the customer-side and utility-side, per DDW. Training Materials will further describe differences in service line materials, responses to field obstacles, and other pertinent information to ensure successful completion of the field work.

Identification Review: Hazen will coordinate with Blaine Tech to review Field App verification submissions in the ArcGIS Online Field Maps QC platform. Each submission, as reviewed, will be designated as one of the following: inspected – submitted, inspected – completed, inspected – in progress, or inspected – rejected. Hazen will track Field App fields and high-level Blaine Tech progress in the Field Maps Dashboard. Hazen will provide field assistance as needed and as requested by the Agency.

Managing Customer Coordination: Throughout the field effort, customer education developed during Task 7 will be provided, as requested. Permission gathering may be coordinated early on during Task 8 with property owners through the Customer Survey. Otherwise, permission gathering is recommended at the agency-level involving existing Municipal Code review. Lastly, all customer data and activities will be captured in the Field App following the customized app development process.

Deliverables
• Mobile Field App.
• Field Verification QC Dashboard.
• Customer education, support, permission gathering or data capturing via OC LCRR Water Agencies Partnership website.

PHASE 2
DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Hazen and Sawyer 2
1014-612
Assumptions
• The Field App will be developed through ArcGIS Field Maps app available in the Apple and Google Play app stores. The field app can collect photos of service lines and tests conducted. • The rate provided in Task 11 will be used for site inspections. The number of site inspections to be determined. • Costs associated with hosting all data in ESRI ArcGIS will be covered by MWDOC or the Water Agency.

Task 10B
Field App Development and Training
Mobile App: After deploying the ESRI Solutions Lead Service Line Inventory Database, Hazen will develop a customized ArcGIS Field Maps app to directly integrate field verification findings into the Lead Service Line Inventory Database. This Field Maps app will cover the required service line verification points as required by DDW.

Training Materials: Hazen will prepare Training Materials for field verification methods describing the locations for service line field verification on the customer-side and utility-side, per DDW. Training Materials will further describe differences in service line materials, responses to field obstacles, and other pertinent information to ensure successful completion of the field work.

Deliverables
• Mobile Field App.
• Training Materials.

Assumptions
• The Field App will be developed through ArcGIS Field Maps app available in the Apple and Google Play app stores. The field app can collect photos of service lines and tests conducted. • Costs associated with hosting all data in ESRI ArcGIS will be covered by MWDOC or the Water Agency. • Customer engagement is not included in this task.
• Field program management services are not included in this task. • Field inspections are not included in this task.

Task 10C
Field App Development, Training, and Data Integration
Mobile App: After deploying the ESRI Solutions Lead Service Line Inventory Database, Hazen will develop a customized ArcGIS Field Maps app to directly integrate field verification findings into the Lead Service Line Inventory Database. This Field Maps app will cover the required service line verification points as required by DDW.

Training Materials: Hazen will prepare Training Materials for field verification methods describing the locations for service line field verification on the customer-side and utility-side, per DDW. Training Materials will further describe differences in service line materials, responses to field obstacles, and other pertinent information to ensure successful completion of the field work.

PHASE 2
PHASE 2
DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Hazen and Sawyer 3
1014-612
Assistance with Completion and Submission of LCRR Service Line Inventories for a Number of Orange County Agencies Data Integration: Hazen will provide scripting to automatically extract data from ESRI ArcGIS in the agency’s own format to be readily integrated into the Hazen developed database and inventory.

Deliverables
• Mobile Field App.
• Training Materials.
• Scripting.

Assumptions
• The Field App will be developed through ArcGIS Field Maps app available in the Apple and Google Play app stores. The field app can collect photos of service lines and tests conducted. • Costs associated with hosting all data in ESRI ArcGIS will be covered by MWDOC or the Water Agency. • Customer engagement is not included in this task.
• Field program management services are not included in this task. • Field inspections are not included in this task.

Tasks 10A – 10C Budget Summary Proposal
Category Level of Effort Cost Savings (Per Agency) for
10+ Agency Agreements
10a. Manage (Field) Inspections/Test
Pitting/Meter Inspections
$76,630 High
$63,840 Med 25%
$51,050 Low
10b. Field App Development and
Training
$38,060 High
$31,270 Med 15%
$24,490 Low
10c. Field App Development, Training,
and Data Integration
$46,820 High
$38,640 Med 10%
$30,460 Low
Level of Effort Assumptions
Tasks 10A - 10C: Level of Effort Considerations:
• Low level of effort: No. of Service Connections = 1-20,000 • Medium level of effort: No. of Service Connections = 20,001-40,000 • High level of effort: No. of Service Connections = 40,001+ DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

4 Project Work Plan
1014-612
Hazen and Sawyer
Tasks 10A – 10C Cost Estimate Breakdown
Program
Manager
Technical
Advisor
Project
Engineer GIS/IT Assistant Engineer II
Assistant
Engineer I
Hazen
Labor
Hours
Labor
Cost ODCs

TOTAL FEE
(LOW LEVEL

OF EFFORT)
$325 $290 $200 $175 $170 $150
Task 10A: Manage (Field) Inspections / Test Pitting / Meter Inspections 10 4 26 32 112 112 296 $ 51,050 $ - $51,050 Task 10B: Field App Development and Training 4 2 12 16 60 48 142 $ 24,480 $ - $24,480 Task 10C: Field App Development, Training, and Data Integration 6 12 12 26 64 48 168 $ 30,460 $ - $30,460 Program
Manager
Technical
Advisor
Project
Engineer GIS/IT Assistant Engineer II
Assistant
Engineer I
Hazen
Labor
Hours
Labor
Cost ODCs

TOTAL FEE
(MEDIUM

LEVEL OF

EFFORT)
$325 $290 $200 $175 $170 $150
Task 10A: Manage (Field) Inspections / Test Pitting / Meter Inspections 12 6 32 40 140 140 370 $ 63,840 $ - $63,840 Task 10B: Field App Development and Training 6 3 16 20 75 60 180 $ 31,270 $ - $31,270 Task 10C: Field App Development, Training, and Data Integration 8 16 16 32 80 60 212 $ 38,640 $ - $38,640 Program
Manager
Technical
Advisor
Project
Engineer GIS/IT Assistant Engineer II
Assistant
Engineer I
Hazen
Labor
Hours
Labor
Cost ODCs

TOTAL FEE
(HIGH LEVEL

OF EFFORT)
$325 $290 $200 $175 $170 $150
Task 10A: Manage (Field) Inspections / Test Pitting / Meter Inspections 14 8 38 48 168 168 444 $ 76,630 $ - $76,630 Task 10B: Field App Development and Training 8 4 20 24 90 72 218 $ 38,060 $ - $38,060 Task 10C: Field App Development, Training, and Data Integration 10 20 20 38 96 72 256 $ 46,820 $ - $46,820 DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Hazen and Sawyer
800 West 6th Street, Suite 400 • Los Angeles, CA 90015
DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Exhibit C
List of Participating Agencies1
MWDOC Choice Shared Services Program for Lead and Copper Rule Revision Service Line Inventory Development
Agency
1 Anaheim, City
2 El Toro Water District
3 Fountain Valley, City
4 Fullerton, City
5 Garden Grove, City
6 La Habra, City
7 La Palma, City
8 Orange, City
9 San Clemente, City
10 Seal Beach, City
11 South Coast Water District
12 Westminster, City
13 Yorba Linda Water District
1 The list of PARTICIPATING AGENCIES is subject to modification by addendum executed by the PARTIES.

DocuSign Envelope ID: 12A52CF7-EE26-44A1-B6EB-DBE846D6E195 DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Exhibit B
DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Exhibit B – Participating Agency Task Selections and Costs Project Name: Lead and Copper Rule Revisions Service Line Inventories Agency: La Palma
Date: 10/26/2023
Task 1 Task 1 Low $ 26,830 $ 10,732 $ 16,098
Task 2 Task 2 High $ 31,000 $ 6,200 $ 24,800
Task 3 Task 3 Low $ 21,610 $ 4,322 $ 17,288
Task 4 Task 4 Medium $ 26,900 $ 6,725 $ 20,175
Task 5 Task 5 Low $ 5,800 $ - $ 5,800
Task 6 Task 6 Low $ 6,480 $ 648 $ 5,832
Task 7 $ - $ - $ -
Task 8 $ - $ - $ -
Task 9 $ - $ - $ -
Task 10C Task 10C Low $ 30,460 $ - $ 30,460
Task 11 $ - $ - $ -
Task 12 Task 12 Low $ 4,870 $ - $ 4,870
Total Fee $ 153,950 $ 28,627 $ 125,323
Task 7: Customer Communications
Task 8: Develop and Implement Private Property Owner Self-Verification Task 9: Develop LSL Replacement Plan
Task 10C: Field App Development, Training, and Data Integration Task 11: Provide Field Inspection Personnel to Assist with Physical Visual Verifications (Hourly Rate) Task 12: Population of DDW Inventory Template and SLI Submission Subtotal Cost
Savings Total
Task 6: Assistance with Data Analysis
Task Selection
Subtotal
Task 1: Project Administration and Progress Reporting
Task 2: Assistance with Data Gathering, Records Review, and Historical Code Review Task 3: Develop Lead Service Line Inventory Database and Initial Inventory Task 4: Develop Approach for Alternative Material Verification Methods and Submit to DDW for Approval Task 5: Apply Division of DDW Approved Alternative Verification Methods DocuSign Envelope ID: D037DA11-B2E8-4A3F-9225-B07582A2F0EA

Agenda Item No. 8 September 3, 2024 | 1
City of La Palma
Agenda Item No. 8
MEETING DATE: September 3, 2024
TO: City Council
FROM: City Manager
SUBMITTED BY: Belinda Deines, Community Development Manager AGENDA TITLE: Introduction to OpenGov Online Services Portal RECOMMENDED ACTION:

It is recommended that the City Council receive and file the report.

BACKGROUND:

On February 6, 2024, the City Council approved an agreement with OpenGov, Inc. for Community Development Permitting, Licensing, and Code Enforcement software and implementation. The City Council authorized the City Manager to enter into a 2.5-year agreement with OpenGov for software and implementation services totaling approximately $184,000. OpenGov provides a consolidated permit, project, licensing, and land management system that streamlines the City’s operations and permitting needs. Furthermore, this cloud-based technology offers applications and payments fully online, which improves efficiency and convenience for La Palma’s citizens.

SUMMARY:

In less than six months, City staff and OpenGov configured a customized and integrated software system that implements digital best practices, automates workflows, provides project management tools, and improves communication. It has been a positive, collaborative effort across all City departments to build and implement this new system.

The City of La Palma’s new OpenGov Online Services Portal is a one-stop online resource that is now available through this link: cityoflapalmaca.portal.opengov.com On August 26, 2024, the OpenGov Portal was made live to the public. In the first few weeks of the soft launch, the priority will be to monitor new permitting and licensing activity, identify any edits, and begin to transition from existing software and paper systems to OpenGov. It is important to note that there will be a transition period where active, existing permits and licenses will be managed through prior processes and all new applications will be entered into the new system. It is anticipated that this transition period will take place through the end of 2024. City staff is grateful for the community’s continued support and patience as we work through resolving various issues as they arise.

OpenGov has the following functions/benefits:

Agenda Item No. 8 September 3, 2024 | 2
• Hosted cloud-based software: OpenGov portal accessed from any computer or mobile device connected to the internet.
• Functionality: Enhances current functions for City of La Palma applications, permits, inspections, and service requests.
• Online submittals and inspection requests: Ability to submit permit applications, digital plan review, building and business license inspection requests fully online, 24/7. • Accessible public interface: Customer service portal allows the public to access information, submit applications, check project status, pay fees, and leave messages for reviewers. • Reporting and maps: Provides detailed and customizable reports that track performance and other measures. Allows custom maps that can show permits, inspections, and other information geographically.

Members of the public are encouraged to visit the City of La Palma OpenGov Portal and sign up for an account. Currently, online forms and applications available are for services related to Building & Safety, Business Licensing, Code Enforcement, Planning, and Public Works & Engineering. A dedicated public outreach plan is underway to promote the OpenGov Portal, which includes in-person events, social media, print marketing, direct emails, and virtual tutorials. The Community Development Public Counter will continue to be open from Monday through Thursday, 7:30 AM to 12:00 PM, and by appointment. Additional services on OpenGov may be expanded to other City departments in the future. For any questions or comments regarding the new OpenGov Portal, please direct all inquiries to Community Development staff for assistance.

FISCAL IMPACT:

None.

ATTACHMENTS:

None

Agenda Item No. 9 September 3, 2024 | 1
City of La Palma
Agenda Item No. 9
MEETING DATE: September 3, 2024
TO: City Council
FROM: City Manager
SUBMITTED BY: Andy Ramirez, Director of Public Works & Community Services
AGENDA TITLE: Water Staffing Augmentation Update
RECOMMENDED ACTION:

It is recommended that the City Council authorize the City Manager up to an additional $25,000 in the event more staff augmentation services are needed.

BACKGROUND:

Water Staffing Augmentation
In recent years, the water industry has faced a growing demand for skilled operators. Many agencies are now offering higher salaries and better benefits than La Palma, causing several water workers and operators to leave the City. For example, on May 2, 2024, the Utilities/Maintenance Supervisor, who served as the City’s Chief Plant Operator (CPO) for the City’s water utility, resigned and accepted a position at a water district, effective May 16, 2024. To comply with state regulations requiring a Chief Plant Operator (CPO) at all times, the City has contracted Water WorkForce for temporary staff augmentation services while it recruits for the vacant positions. Along with the vacancy of the Utilities/Maintenance Supervisor, the water division also has vacancies for one Lead Utility Operator.

To fill these critical needs, staff reached out to various firms to secure water staffing augmentation services. After several meetings and reference checks, it was determined that contracting with Water WorkForce would best enable the City to immediately meet compliance with the State. Therefore, on May 16, 2024, the City secured Water WorkForce on a temporary basis under the City Manager’s signing authority of $25,000. At the June 2024 City Council meeting, the City Council awarded a contract to Water WorkForce to provide a CPO at a billing rate of $130 per hour and a fee schedule for other staffing as needed.

Over the past several months, the City has conducted several interviews to recruit water staff but has yet to secure internal staffing due to the highly competitive market for water supervisors and operators.

Staff anticipates securing professional consulting services to assist the City with a Water Rate Study for a thorough assessment and recommendation regarding staff compensation.

SUMMARY:

Agenda Item No. 9 September 3, 2024 | 2
Staff successfully arranged for a retired employee of the City of La Palma, who previously contributed significantly to the City's operations, to return as a retired annuitant. This individual will be brought back specifically to provide valuable support during this transitional phase. Their extensive experience and deep understanding of the City's processes will be instrumental in ensuring a smooth and efficient transition, helping to maintain continuity and stability within the organization. During this time, the City will continue to recruit for both vacant water positions. Additionally, to ensure a smooth transition and support the retired annuitant, staff recommends that the City Council authorize the City Manager to allocate up to an additional $25,000. These funds would be used to engage WaterWork Force to supplement staffing as necessary, providing critical assistance during this period if the need arises.

Staff will provide a staffing update at the Council's October meeting.

FISCAL IMPACT:

The costs associated with the retired annuitant and WaterWork Force will be covered by salary savings and can be fully absorbed within the current budget.

ATTACHMENTS:

None