Table of Contents
Introduction................................................................................................................................. 2 Executive Summary ..................................................................................................................... 3 Objective ..................................................................................................................................... 3 Scope of Services ........................................................................................................................ 3 Phase 1: Business Registration Solution (Core Implementation) Error! Bookmark not defined.
Phase 2: Advanced Adobe Acrobat Sign Integration................... Error! Bookmark not defined.
Assumptions .............................................................................................................................12 Pricing and Terms ......................................................................................................................12 Performance Period................................................................................................................14 Compensation .......................................................................................................................14 Roles .....................................................................................................................................15 City of Laguna Woods .........................................................................................................15 Compass365 ......................................................................................................................15 Project Status and Coordination .............................................................................................15 Project Management and Key Personnel..................................................................................15 City of Laguna Woods .........................................................................................................15 Compass365 ......................................................................................................................15 Entire Agreement .......................................................................................................................16 Acceptance ...............................................................................................................................16 ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Introduction
The Compass365 division of General Networks Corporation works with clients who are seeking to improve the way their organizations and employees operate and work with SharePoint and Microsoft 365. General Networks was founded in 1987 and is employeeowned (ESOP) with headquarters in Glendale, California.
Founded in 2007, the Compass365 team is made up of SharePoint Solutions Architects, Developers and Systems Specialists, who hold more than a dozen Microsoft technical certifications, including SharePoint Administrator, Application Development, and Office 365 Upgrade and Administration.
Primary services offered by the Compass365 team include:
Microsoft 365, SharePoint, and Teams Platform Services including assessments, road mapping, migrations, document and records management, Modern Work, Copilot, training, and governance.
Microsoft 365 Business Applications including PowerApps, Power Automate, Power BI Reporting, Dataverse, SQL, custom applications, and integrations. Intranets and Portals built on SharePoint and Akumina Digital Workplace, a SharePoint Add-On.
Compass365/General Networks holds Microsoft Solutions Partner certifications for Modern Work, Digital & App Innovation Azure, Infrastructure Azure, and Security.
Case studies may be found here: Our Work
Compass365/General Networks has a long history of successful project implementations and ongoing client relationships. More than 60% of our revenue comes from clients for whom we’ve worked continuously for 10 or more years.
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Executive Summary
Compass365 will deliver a unified Power Platform solution that consolidates two of the City of Laguna Woods’ most paper-intensive constituent processes onto a single, governed Microsoft Dataverse foundation. The Business Registration module will modernize how local businesses register and renew with the City, replacing manual intake with a mobilefriendly public portal and a staff-facing Model-Driven Application. The Senior Mobility module will modernize the re-enrollment workflow for the City’s taxi voucher program, which currently relies on paper forms and manual data exchange with California Yellow Cab.
By delivering both workstreams under a shared platform, the City benefits from consistent security, common data services, a single user experience for Planning Division and Senior Mobility staff, and reduced long-term operational cost. The solution preserves the City’s ability to operate in a hybrid fashion (in-person and online) to accommodate constituents who are not comfortable with self-service technology, while creating a foundation for future digital citizen services.
Objective
The primary objectives of this engagement are to:
Modernize and consolidate business registration and senior mobility re-enrollment on a single Microsoft Power Platform foundation.
Reduce manual effort for Planning Division staff and Senior Mobility staff by automating data capture, validation, notifications, and document exchange. Improve data quality and reporting accuracy through structured Dataverse entities and validated public-facing forms.
Support the City’s hybrid service model with both in-person staff intake and a mobile-friendly public portal for tech-comfortable constituents. Streamline operations between the City and California Yellow Cab through an automated daily enrollment export.
Replace paper signatures with Adobe Acrobat Sign for senior mobility re-enrollment forms, with signed documents stored in a structured SharePoint library. Establish a scalable, governed foundation that the City can extend to additional constituent-facing services over time.
Scope of Services
The scope is organized into three contracted phases. Phases may be delivered sequentially or in parallel where dependencies allow, on a schedule mutually agreed during project initiation.
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Phase 1: Business Registration Solution
Phase 1 delivers the foundational Business Registration solution on Microsoft Power Platform, replacing the current manual registration process with a modern, secure, and automated workflow used by both businesses and Planning Division staff.
Public Registration Portal (Power Pages)
Anonymous, mobile-friendly portal accessible via QR code and direct URL. Responsive design optimized for desktop, tablet, and mobile devices. Multi-step registration form with inline validation, conditional logic, and progress indicators.
Confirmation page and email upon successful submission.
Data Model and Platform Configuration (Dataverse)
Custom Dataverse tables for registrations, business contacts, and registration cycles.
Reference data, picklists, and lookup configuration.
Data validation rules at the platform layer.
Auditing and field-level history for key entities.
Internal Staff Application (Model-Driven App)
Model-Driven Application for Planning Division staff to manage in-flight and completed registrations.
Search, filter, and dashboard views for daily operations. Manual intake forms for walk-in and phone registrations. Status management and assignment workflows.
Workflow Automation (Power Automate)
Automated confirmation emails to registrants.
Internal notifications for staff review queues.
Renewal reminders for the upcoming annual cycle.
Scheduled jobs for cycle transitions and housekeeping.
Registration Cycle Management
Annual cycle structure with configurable open and close dates. Carry-forward logic for active businesses across cycles. Reporting views per cycle for compliance and finance.
Security and Governance
Role-based access for Planning Division staff, finance, and administrators.
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Field- and record-level security for sensitive data.
Audit logs and data retention configuration.
Phase 2: Senior Mobility Re-Enrollment Solution
Phase 2 delivers the Senior Mobility module, modernizing the City’s taxi voucher reenrollment process for the approximately 8,000 senior enrollees in the program. The City currently operates two-year enrollment cycles starting July 1 (current cycle: 2025 to 2027), with a fully paper-based renewal process. Phase 2 will replace that process with a Power Platform solution that supports both in-person staff intake and an online re-enrollment portal for tech-comfortable seniors, with electronic signature via Adobe Acrobat Sign and automated data exchange with California Yellow Cab.
Project Initiation, Environment, and Design
Logistics, kickoff, and project setup.
Environment provisioning and configuration aligned with the City’s Power Platform tenant.
Joint assessment and design meetings with Senior Mobility staff to confirm requirements, data model, and user experience.
Data Model Configuration (Dataverse)
Dataverse tables for senior enrollees, household contacts, enrollment cycles, enrollment status, and signed documents.
Persistent 4-digit unique identifier per senior that remains stable across cycles. Cycle entity supporting multiple active cycles with dropdown selection (no global toggle).
Deactivate-do-not-delete pattern for unenrollments so historical context is preserved.
Internal Staff Application (Model-Driven App)
Model-Driven Application for Senior Mobility staff: enrollers, supervisor, and finance read-only users.
Search, view, edit, and intake forms for seniors and households. Cycle management views and supervisor approval workflow for new and re-enrolled records.
Dashboard surfacing enrollments missing scanned or signed forms for staff followup. Finance read-only views aligned with reporting and reimbursement processes.
Security Configuration
Role-based access for four enrollers, one supervisor, and one finance read-only user (six total identified users).
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Field- and record-level security aligned with the City’s data handling expectations.
Public Re-Enrollment Portal (Power Pages)
Mobile-friendly public portal designed for senior accessibility. Senior authenticates by entering 4-digit ID and email on file; system pre-populates the registered record for review.
Age verification (60+) enforced at the form level.
Inline validation, contact-information updates, and special-requirements capture. Submission triggers the electronic signature workflow.
Electronic Signature and Document Generation
Power Automate workflows generate the re-enrollment form as a PDF from current senior data.
Adobe Acrobat Sign integration for electronic signature on the generated form. Signed PDF stored in a SharePoint document library with a folder per senior. Status of signed and pending documents surfaced in the internal application.
Daily Taxi Company Spreadsheet
Automated daily export to California Yellow Cab containing the agreed field set:
senior ID, name, address, phone, special requirements, and active cycle. Delta logic so the export includes records that have changed since the prior day. Operational notifications to staff on successful and failed export runs.
Notifications
Re-enrollment confirmation emails to seniors on successful submission. Reminder communications during the re-enrollment window. Internal notifications for staff queues and supervisor review.
Data Migration
Migration of active 2025 to 2027 senior mobility enrollee data into the new Dataverse tables.
Historical cycles prior to 2025 are out of scope for this engagement. Data mapping, cleansing rules, and load validation performed jointly with City staff.
Project Management, Testing, Deployment, and Hypercare
Compass365-led project management throughout the Senior Mobility workstream. Test planning, unit and integration testing, user acceptance testing support, and end-user training materials.
Deployment management and Train-the-Trainer knowledge transfer for the City’s administrators.
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Two weeks of post-production hypercare following go-live.
Phase 3: Advanced Adobe Acrobat Sign Integration for Business Registration Phase 3 delivers a comprehensive Adobe Acrobat Sign experience for Business Registration document workflows, extending the platform with enterprise-grade signing, template management, and audit capabilities. This complements the focused reenrollment signature pattern delivered in Phase 2 and establishes a consistent signing fabric across the City’s constituent processes.
Adobe Acrobat Sign Environment and Templates
Adobe Acrobat Sign environment configuration and integration with Power Platform. Template authoring for business registration agreements, attestations, and supporting documents.
Field mapping between Dataverse and Adobe Acrobat Sign templates.
Power Automate Signing Orchestration
End-to-end signing workflows orchestrated by Power Automate. Reminder, escalation, and re-send logic for outstanding documents. Status synchronization between Adobe Acrobat Sign and Dataverse.
Document Management and Storage
Structured storage of signed agreements in SharePoint. Linking of signed documents to the corresponding business registration record.
Reporting and Audit
Reporting views for documents in flight, completed, and overdue. Audit trail aligned with Adobe Acrobat Sign’s evidence package.
Deliverables
The following deliverables will be produced under this Statement of Work, organized by phase. Each deliverable is configured, tested, and transitioned to the City with associated documentation.
Phase 1 Deliverables: Business Registration Solution
Anonymous, mobile-friendly Public Registration Portal (Power Pages) with multistep intake, inline validation, and confirmation page. Dataverse data model covering registrations, business contacts, registration cycles, reference data, and audit history.
Model-Driven Application for Planning Division staff supporting search, filter, dashboards, walk-in intake, and status management.
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Power Automate workflows for confirmation emails, internal review notifications, renewal reminders, and cycle housekeeping.
Annual registration cycle structure with configurable open and close dates and carry-forward logic.
Role-based security configuration for Planning Division, finance, and administrator personas, with field- and record-level scoping.
Phase 1 training materials and delivered Train-the-Trainer session for Planning Division staff.
Phase 1 administrator documentation and knowledge transfer for Information Services.
Phase 2 Deliverables: Senior Mobility Re-Enrollment Solution Dataverse data model for senior enrollees, household contacts, enrollment cycles, status, and signed documents, with persistent 4-digit unique identifier. Model-Driven Application for Senior Mobility staff supporting intake, search, edit, cycle management, supervisor approval, and finance read-only views. Dashboard for staff follow-up surfacing enrollments missing scanned or signed forms.
Role-based security for four enrollers, one supervisor, and one finance read-only user.
Mobile-friendly Public Re-Enrollment Portal (Power Pages) with 4-digit ID and email authentication, pre-populated review, and age verification. Adobe Acrobat Sign integration for re-enrollment forms with signed PDF storage in a SharePoint document library, folder per senior.
Automated daily delta export to California Yellow Cab containing the agreed field set with operational notifications on success and failure. Re-enrollment confirmation emails, reminder communications, and internal staff queue notifications.
Migrated active 2025 to 2027 senior mobility enrollee dataset in Dataverse. Phase 2 training materials, delivered Train-the-Trainer session, administrator documentation, and two weeks of post-go-live hypercare.
Phase 3 Deliverables: Advanced Adobe Acrobat Sign Integration for Business Registration
Adobe Acrobat Sign environment configuration and integration with Power Platform. Business registration agreement, attestation, and supporting-document templates with Dataverse field mapping.
Power Automate signing orchestration including reminder, escalation, re-send, and status synchronization logic.
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Structured SharePoint storage of signed agreements linked to the originating business registration record.
Reporting views for documents in flight, completed, and overdue, with Adobe Acrobat Sign evidence-package audit trail.
Phase 3 administrator documentation and knowledge transfer for Information Services.
Success Criteria and Acceptance Criteria
Each phase will be considered complete and accepted when the configured solution has been delivered in accordance with the approved design, the City has had an opportunity to complete user acceptance testing, and any mutually agreed critical go-live issues have been resolved or documented for post go-live follow-up. Specifically, the City and Compass365 will confirm the criteria below for each phase.
Phase 1 Acceptance: Business Registration Solution
The Public Registration Portal accepts an end-to-end business registration submission and produces a stored Dataverse record and confirmation email. Planning Division staff can search, view, edit, and manage in-flight and completed registrations from the Model-Driven Application.
The configured annual registration cycle opens, closes, and carries forward active businesses without manual data manipulation.
Role-based security restricts access by persona and is signed off by the Planning Division lead and Information Services.
UAT scenarios across public submission, walk-in intake, staff review, renewal, and reporting have been executed and approved.
Phase 2 Acceptance: Senior Mobility Re-Enrollment Solution A senior can complete an end-to-end re-enrollment from the Public Re-Enrollment Portal, including authentication, review, age verification, and Adobe Acrobat Sign signature, with the signed PDF stored in the correct SharePoint folder. Senior Mobility staff can complete an end-to-end in-person re-enrollment through the Model-Driven Application.
The supervisor approval workflow routes new and re-enrolled records appropriately and is signed off by the Senior Mobility supervisor.
The daily California Yellow Cab export runs on schedule, produces the agreed field set, and includes delta records since the prior day, with at least three consecutive successful production runs prior to acceptance.
The active 2025 to 2027 enrollee data has been migrated into Dataverse and validated against source counts and a sample reconciliation.
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
The staff follow-up dashboard surfaces enrollments missing scanned or signed forms and is signed off by the Senior Mobility lead.
Phase 3 Acceptance: Advanced Adobe Acrobat Sign Integration Business registration agreements can be sent for signature using the configured Adobe Acrobat Sign templates, with completed envelopes returned and stored against the originating business record.
Reminder, escalation, and re-send logic operate as designed and have been verified through test envelopes.
Reporting views accurately represent in-flight, completed, and overdue documents. UAT for Business Registration signing scenarios has been executed and approved by Planning Division and Information Services.
Out of Scope
The following items have been discussed during discovery and are explicitly not included in this Statement of Work. They may be addressed in a future phase under a separate or amended Statement of Work.
Migration of senior mobility enrollee data from cycles prior to the active 2025 to 2027 cycle.
Migration of historical business registration data beyond the active dataset agreed during the Assessment and Solution Design workstream.
Integration with the City’s financial, general ledger, or cashiering systems. Phase 1 and Phase 2 use manual reconciliation against existing finance processes. Direct integration with the California Yellow Cab dispatch or billing system beyond the agreed daily export file.
Vendor-facing portal or self-service for businesses beyond the Public Registration Portal experience.
Contract lifecycle management capabilities beyond the Business Registration signing workflow delivered in Phase 3.
Edge-case enrollments that remain on paper following Phase 2 go-live; the City will continue to manage these through existing processes.
Custom development outside the Microsoft Power Platform low-code model, custom APIs, and integrations with systems other than Adobe Acrobat Sign and the agreed Yellow Cab export.
Public-facing language localization beyond English (en-US). Ongoing managed support, enhancement work, additional reporting, new workflows, expanded data migration, and post-hypercare administration unless separately authorized.
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Implementation Approach
Compass365 will use a structured, collaborative implementation approach designed to confirm requirements, configure the solution using Microsoft Power Platform best practices, validate functionality with City stakeholders, and support a controlled production launch. The same approach is applied to each in-flight phase, with phases sequenced or run in parallel as agreed during project initiation.
Stage Description
1. Initiate and Align
Confirm stakeholders, communication cadence, project
logistics, access requirements, success criteria, and nearterm milestones. Confirm the working team, meeting schedule, and decision-making process.
2. Assess and Design
Facilitate focused discovery and design sessions with
Planning Division, Senior Mobility, and Information Services to confirm the data model, user experience, routing, security model, integration design (Adobe Acrobat Sign, California Yellow Cab export), and administrative tooling. Document and confirm key design decisions before configuration proceeds.
3. Configure and
Build
Configure the solution using Power Platform out-of-the-box capabilities, including Power Pages portals, Dataverse, Model-Driven Apps, Power Automate, SharePoint, and Adobe Acrobat Sign integration, in alignment with the approved design.
4. Validate and
Refine
Conduct Compass365 functional testing before supporting the City through user acceptance testing. Stakeholder
feedback is reviewed, prioritized, and addressed within approved scope using three to four refinement cycles per phase.
5. Train and Deploy
Provide Train-the-Trainer sessions and administrator
documentation for Planning Division, Senior Mobility, and Information Services. Manage production deployment,
including final environment validation, security verification, and integration cutover.
6. Support Adoption
Provide a defined post-go-live hypercare period to support adoption, address questions, and resolve minor in-scope adjustments. New features, workflow changes, additional reports, and expanded migration are addressed through a separate change order or follow-on engagement.
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Environment Strategy
The Business Registration, Senior Mobility, and Adobe Acrobat Sign components will be configured in the City of Laguna Woods’ Microsoft Power Platform tenant. The engagement uses one production managed environment and one non-production managed environment each for development and user acceptance testing, with solution components promoted through managed solutions consistent with Power Platform application lifecycle management practices.
Adobe Acrobat Sign integration will use a City-owned Adobe Acrobat Sign environment and credentials provided to Compass365 during the Configure and Build stage. SharePoint Online will be used for storage of signed re-enrollment forms and Business Registration signed agreements, with structured libraries and folder structures confirmed during the design phase. The final environment configuration will be confirmed during project initiation based on the City’s existing tenant standards, licensing, and administrative policies.
Governance and Project Management
Compass365 will manage the engagement using the following governance practices to maintain alignment, manage risk, and protect the agreed scope, schedule, and budget. Weekly project status meetings with the City’s project lead and key stakeholders for each in-flight phase.
Action item and decision tracking, with a running decision log maintained throughout the engagement.
Issue and risk tracking, with mitigation plans agreed with the City. Design decision sign-off prior to configuration of the corresponding component. User acceptance testing sign-off prior to production deployment for each phase. A change control process for requests that fall outside the approved scope, with schedule and cost impact documented and confirmed in writing by both parties before work proceeds.
Weekly status reporting summarizing accomplishments, planned activities, decisions, open items, and risks.
Assumptions
The following assumptions form the basis of the pricing and timeline in this SOW. A material change to any of these assumptions may require a written change order. Customer provides timely access to a Microsoft 365 tenant with sufficient Power Platform and Dataverse capacity, including administrative support for environment provisioning.
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Customer provides Adobe Acrobat Sign licensing required for Phase 2 re-enrollment signing and Phase 3 Business Registration signing workflows. Customer provides current business registration data in an agreed format for migration to Dataverse.
Customer provides the active 2025 to 2027 senior mobility enrollee dataset for migration. Historical cycles prior to 2025 are explicitly out of scope. California Yellow Cab is the sole external recipient of the daily senior mobility export. The exchange format, delivery channel, and schedule will be confirmed during the design phase.
Active engagement is provided by Planning Division and Senior Mobility staff for requirements validation, design reviews, user acceptance testing, and Train-theTrainer sessions. The engagement uses one production Power Platform environment and one nonproduction environment for development and UAT. All user interfaces, documentation, and notifications are delivered in English (enUS). Customer is responsible for procuring per-user or per-app Power Platform licenses required for staff and portal users.
SharePoint Online is available for storage of signed re-enrollment forms in a structured library with a folder per senior.
Compass365 will perform work remotely. Travel and on-site expenses, if requested, are billed separately at cost.
Compass365 will not exceed the estimated hours in the pricing table without a written change order signed by both parties.
Customer is responsible for end-user training rollout to staff and constituents following the Train-the-Trainer sessions.
Project duration is estimated at 20 to 26 weeks from project kickoff for the combined Phase 1, Phase 2, and Phase 3 scope, subject to Customer availability for design and UAT and the agreed phase sequencing.
Pricing and Terms
The following sections outline the estimated pricing and terms of this Statement of Work.
Rates
Role Hourly
Rate
Lead Microsoft Solutions Consultant/Architect $235
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Sr. Solution Consultant / Developer $215
Engagement Summary
Phase Hours Cost
Phase 1: Business Registration Solution 149 $33,195
Phase 2: Senior Mobility Re-Enrollment Solution 346 $76,590 Phase 3: Advanced Adobe Acrobat Sign
Integration 122 $27,070
Total Engagement 617 $136,855
Performance Period
The Services shall be provided during a term commencing immediately upon execution of this Statement of Work and continuing until approved hours have been utilized. The combined Phase 1, Phase 2, and Phase 3 duration is estimated at 20 to 26 weeks from project kickoff, subject to Customer availability for design and UAT and the agreed phase sequencing. Phases may be delivered sequentially or in parallel where dependencies allow. Final phase scheduling and sequencing will be confirmed during project initiation.
Compensation
A. Compass365 shall provide all Services to City of Laguna Woods under this Statement of Work on a time and materials basis at the Hourly Rates listed in Section: Costs.
B. General Networks-Compass365 will bill monthly for all hours used in the previous month. Payment is due net 30.
C. The City of Laguna Woods estimate is provided as a Not-to-Exceed estimate, provided there are no significant changes to scope; the maximum value of this SOW is $136,855.
D. Requests for additional services and changes to scope may be addressed via Change order executed by both parties.
E. The Hourly Rate includes all work performed with no additional charges for overtime or holiday pay. The Hourly Rate is fixed for the Performance Period of this Statement of Work.
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
F. Compass365 assumes all work to be conducted remotely. Onsite visit requests will be accommodated with travel and expenses charged within the GSA FY 24/25 guidelines.
Roles
The following persons have been designated as responsible for obtaining signature approval of change requests for the project:
City of Laguna Woods
Name Title Email
Chris Macon City Manager [email protected]
Compass365
Name Title Email
Qais Gharib Senior Account Manager [email protected] Project Status and Coordination
Compass365 shall review project status, schedule, and issues with City of Laguna Woods as required by City of Laguna Woods.
Project Management and Key Personnel
The following personnel will be responsible for coordinating resources, providing services oversight, and reviewing and approving deliverables for their respective organization.
City of Laguna Woods
Name Title Email
Chris Macon City Manager [email protected]
Compass365
Name Title Email
Victor Omameh Senior Architect [email protected]
ITEM 9.5 - Attachment A
City of Laguna Woods – Business Registration Platform
This document is proprietary
and confidential.
Entire Agreement
This Statement of Work (“SOW”) results from collaborative discussions between Chris Macon of City of Laguna Woods and Qais Gharib of Compass365. It supersedes all prior understandings, negotiations, and communications, whether oral or written, and constitutes the entire agreement between the parties regarding the subject matter herein.
Acceptance
City of Laguna Woods and the Compass365 division of General Networks have indicated their acceptance of this Statement of Work by causing their duly authorized representatives to execute this Statement of Work on their behalves as of the date(s) set forth below.
City of Laguna Woods General Networks Corporation
Signature Signature
Chris Macon Todd Withers
Name Name
City Manager President
Title Title
Date Date
ITEM 9.5 - Attachment A