Los Alamitos City Council
July 20, 2026

93 PROPOSAL FOR CITY OF LOS ALAMITOS

QUALIFICATION

EXPERIENCE MANAGEMENT

RELATIONSHIP

BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES include authenticated access, role-based permissions, and encrypted transmission of payment and reporting data.

Access to reporting and administrative functions is restricted to authorized users, supporting segregation of duties and audit requirements. These safeguards help protect payment data while maintaining controlled access for City staff.

Additional Information for the City
Online Taxpayer Payments may help the City reduce manual cash and check handling, improve payment convenience for constituents, and support more timely posting and reconciliation of receipts. The service is compatible with broader treasury modernization efforts and can be implemented independently or alongside other electronic payment initiatives.

Account Validation Service
Why:
• City is expanding ACH usage
• Vendor onboarding and payment accuracy are risk areas Key Benefits to the City
• Reduces ACH rejects and payment exceptions
• Improves accuracy of vendor and payee data
• Strengthens controls during payee setup and changes
• Supports smoother ACH expansion
Bank Procedures
If the City elects to implement this service, Account Validation may be used selectively to support vendor onboarding and ACH expansion based on the City’s risk tolerance and operational needs. The service is designed to help confirm account status and validity before payments are released, reducing the risk of rejected transactions and payment exceptions.

Account validation, powered by Payment Chek® from Early Warning®, is used as part of the electronic payment workflow and complements existing ACH processing and fraud-prevention controls. Validation results are made available through BMO’s Treasury & Payment Solutions environment to support informed payment decisioning and exception management.

City Participation
If the City elects to use the Account Validation Service, the City would:
• Identify the payment scenarios where account validation is required, such as vendor onboarding, vendor account changes, or expanded ACH usage • Determine internal approval and review procedures for validation results • Incorporate validation checks into existing payment workflows and controls City staff review validation outcomes as part of normal payment processing and use the results to address exceptions before payment initiation.

94 PROPOSAL FOR CITY OF LOS ALAMITOS

QUALIFICATION

EXPERIENCE MANAGEMENT

RELATIONSHIP

BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES Safeguards, Passwords, and Security Controls
Account Validation Service operates within BMO’s Treasury & Payment Solutions platform and uses the same security framework applied to other electronic payment services. Access to validation results and administrative functions is restricted to authorized users through role-based permissions.

Security controls include authenticated access, encrypted data transmission, and user entitlements that support segregation of duties. These controls help ensure that only authorized City personnel can view validation results or act on exception information.

Additional Information for the City
As the City expands ACH usage and modernizes vendor payment workflows, Account Validation Service may help reduce payment errors, improve processing efficiency, and strengthen controls around payee setup and maintenance. The service is particularly useful during periods of increased vendor onboarding, system transitions, or changes to payment processes, and can be implemented selectively based on the City’s risk tolerance and operational needs.

ACH Positive Pay
Why:
• City already uses Positive Pay concepts
• Natural extension as ACH volumes increase
Key Benefits to the City
• Adds review and decisioning for ACH transactions
• Complements ACH debit blocks and filters
• Improves visibility into unauthorized or unexpected ACH activity • Strengthens fraud controls without slowing processing Bank Procedures
As ACH volumes increase, ACH Positive Pay may be considered as an optional enhancement to complement existing debit blocks, filters, and authorization controls. The service operates within OLBB and is designed to protect against unauthorized or unexpected ACH activity as electronic payment volumes increase.

The City may establish authorization criteria through filters that allow or block ACH debits or credits based on predefined rules, such as permitted originators or maximum dollar amounts. ACH transactions that do not meet the established criteria are presented as exception items for City review. Through the online decisioning process, authorized users may elect to pay or return each exception item and document the decision as needed.

ACH Positive Pay complements other ACH fraud-prevention controls, including ACH debit blocks and electronic payment authorization filters, and supports layered controls across the City’s electronic payment environment.

95 PROPOSAL FOR CITY OF LOS ALAMITOS

QUALIFICATION

EXPERIENCE MANAGEMENT

RELATIONSHIP

BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES City Participation
If the City elects to implement ACH Positive Pay, the City would:
• Define which accounts will be protected using ACH Positive Pay • Establish authorization rules, such as approved originators, transaction types, or dollar thresholds
• Identify authorized users responsible for reviewing and decisioning ACH exception items • Define internal escalation and approval procedures for exception handling City staff review ACH exception items through OLBB and make pay or return decisions within the required decision window to ensure timely processing.

Safeguards, Passwords, and Security Controls
ACH Positive Pay operates within BMO’s Treasury & Payment Solutions platform and uses the same security framework applied to other electronic payment services. Access is controlled through authenticated user credentials and role-based entitlements, ensuring that only authorized personnel can review or decision ACH exceptions.

Security controls include encrypted data transmission, user-defined approval levels, optional dual approvals for payment decisions, and automated email alerts that notify designated users when ACH exception items require review or when decisions are completed. These safeguards support segregation of duties and audit requirements.

Additional Information for the City
As the City expands ACH usage for payroll, vendor payments, and other electronic transactions, ACH Positive Pay provides a practical control to help manage risk without limiting operational efficiency. The service is particularly valuable during periods of ACH growth, ERP transitions, or changes in vendor payment activity, and may be selectively applied to accounts based on the City’s risk tolerance and internal control framework.

Comprehensive Payables
Comprehensive Payables is best evaluated after core ACH processes are stable and the City has completed initial ERP transition and workflow optimization.

Why:
• City is transitioning to Tyler INCODE
• AP workflows are a known pain point
• Best implemented after core ACH processes are stable
Key Benefits to the City
• Consolidates check, ACH, and wire payments into a single file • Reduces duplicate file handling and manual uploads
• Strengthens approval controls and audit trails
• Supports long-term reduction of paper checks

96 PROPOSAL FOR CITY OF LOS ALAMITOS

QUALIFICATION

EXPERIENCE MANAGEMENT

RELATIONSHIP

BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES Bank Procedures
BMO’s Comprehensive Payables service allows the City to consolidate check, ACH, and wire payments into a single multi-payment file. From this file, payments are processed through the appropriate channel while maintaining consistent controls, approvals, and reporting across all payment types.

Comprehensive Payables supports straight-through processing from file receipt through settlement and reconciliation. The service integrates with the City’s accounting or ERP system by accepting standardized payment files and generating confirmation, acknowledgment, and reporting data that support reconciliation and audit review. This approach reduces duplicate file handling, manual uploads, and isolated workflows across payment types.

Figure 12. Comprehensive Payables: Single-file, multi-payment process.

City Participation
If the City elects to implement Comprehensive Payables, the City would:
• Generate a single payment file from its ERP or accounting system that includes check, ACH, and wire payment instructions
• Define approval roles, dollar limits, and authorization requirements for payment release • Participate in file testing to validate formats, control totals, and confirmation outputs • Establish internal procedures for payment scheduling, approvals, and exception handling • City staff initiate payments through their ERP system and use OLBB to review confirmations, monitor processing status, and access reporting.

97 PROPOSAL FOR CITY OF LOS ALAMITOS

QUALIFICATION

EXPERIENCE MANAGEMENT

RELATIONSHIP

BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES Safeguards, Passwords, and Security Controls
Comprehensive Payables operates within BMO’s Treasury & Payment Solutions platform and uses the same security framework applied to other electronic payment services. Access is controlled through authenticated user credentials and role-based entitlements.

Security controls include encrypted file transmission, validation of control totals, configurable approval workflows, dual approval options, and detailed audit logs. These safeguards support segregation of duties, prevent unauthorized payment release, and provide traceability for audit and compliance purposes.

Additional Information for the City
As the City expands ACH usage and transitions to Tyler INCODE, Comprehensive Payables may support long-term AP modernization by simplifying payment workflows and reducing reliance on paper checks.

The service can be implemented after core ACH processes are stabilized and scaled over time as payment volumes and automation maturity increase.

By consolidating payment types into a single, controlled process, Comprehensive Payables helps the City improve efficiency, strengthen internal controls, and support a consistent audit-ready payment environment.

Safekeeping / Custody Services
Why
• The City requires a secure, reliable method to safeguard public funds invested in securities while maintaining liquidity, transparency, and audit readiness. • Custody and safekeeping services must align with California Government Code requirements, support daily cash management workflows, and integrate cleanly with the City’s banking and reporting environment.

Key Benefits to the City
• Safeguards public funds through secure, in-house custody with direct Federal Reserve and Depository Trust Company (DTC) access
• Provides timely settlement, income collection, and maturity processing without manual intervention
• Enhances audit readiness through detailed transaction history, reporting, and electronic record retention
• Improves visibility into investment activity and cash positioning through integrated online access and reporting
Bank Procedures
BMO provides in-house securities safekeeping and custody services through its Treasury & Payment Solutions platform, with more than 55 years of experience serving public-sector clients. Securities are held in electronic, book-entry form and settled directly through the Federal Reserve Bank and DTC, eliminating reliance on third-party sub-custodians for domestic securities.

Once securities are delivered into the City’s safekeeping account, BMO manages all lifecycle events, including trade settlement, income and maturity payments, corporate actions, and transaction

98 PROPOSAL FOR CITY OF LOS ALAMITOS

QUALIFICATION

EXPERIENCE MANAGEMENT

RELATIONSHIP

BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES reconciliation. Proceeds from maturities or sales are credited directly to the City’s designated demand deposit account, supporting efficient liquidity management.

City staff access safekeeping activity through OLBB, with real-time visibility into holdings, transactions, interest payments, maturities, and pending activity. Reporting is available in multiple formats to support reconciliation, audit review, and integration with downstream financial systems.

City Participation
If the City elects to use Safekeeping/Custody Services, the City would:
• Direct its broker or investment advisor to deliver securities into the City’s BMO safekeeping account
• Authorize settlement instructions and designate linked demand deposit accounts for cash movement
• Designate authorized users and administrators for online access and reporting • Review electronic reports, statements, and transaction confirmations as part of routine oversight
The City retains full control over investment decisions, counterparties, and timing, while BMO provides operational execution and custody support.

Safeguards, Passwords, and Security Controls
Safekeeping services operate within BMO’s enterprise security and control framework, including role-based user entitlements, dual-control authorization, encrypted communications, and continuous monitoring. All securities are segregated and recorded within BMO’s proprietary custody system, with end-of-day reconciliations performed against depository records.

Operational resiliency is supported through redundant systems, geographically diverse processing locations, and established business continuity and disaster recovery protocols. These controls align with public-sector audit standards and regulatory expectations for safeguarding public funds Additional Information for the City
Safekeeping/Custody Services integrate seamlessly with the City’s broader banking relationship, supporting efficient cash movement, transparent reporting, and strong internal controls without introducing operational complexity. The service is designed to scale with the City’s investment activity while maintaining the reliability, oversight, and accountability required for public funds management.

Card and Virtual Payment Solutions
Why
• The City is seeking to reduce reliance on paper checks while maintaining strong controls over discretionary and operational spending.
• Certain vendor payments and employee expenses are well suited for card-based settlement when supported by appropriate limits, approvals, and reporting.

Key Benefits to the City
• Reduces check issuance and manual accounts payable processing

99 PROPOSAL FOR CITY OF LOS ALAMITOS

QUALIFICATION

EXPERIENCE MANAGEMENT

RELATIONSHIP

BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES • Strengthens controls through configurable spending limits, merchant category restrictions, and approval workflows
• Improves visibility into vendor and employee spend through detailed, transaction-level reporting
• Accelerates settlement for eligible payments while supporting audit and compliance requirements
Bank Procedures
BMO’s Card and Virtual Payment Solutions provide secure alternatives to paper checks for eligible vendor payments and employee expenses. These solutions include purchasing cards and virtual card payments that can be issued on a controlled basis to support specific payment scenarios, such as one-time vendor payments or recurring low-risk expenses.

Card and virtual payment transactions are processed electronically and supported by centralized reporting tools that provide visibility into transaction activity, spending categories, and exception items.

These solutions are designed to complement existing ACH and check workflows rather than replace them, allowing the City to apply card-based payments selectively where they provide the greatest operational benefit.

City Participation
If the City elects to implement Card and Virtual Payment Solutions, the City would:
• Identify payment types appropriate for card or virtual card usage, such as employee expenses or select vendor payments
• Define spending limits, approval requirements, and merchant category controls • Assign authorized users for card issuance, monitoring, and reconciliation • Incorporate card activity into existing reconciliation and audit review processes City staff use available reporting tools to review transactions, monitor compliance with City policies, and support reconciliation and oversight.

Safeguards, Passwords, and Security Controls
Card and Virtual Payment Solutions operate within BMO’s Treasury & Payment Solutions security framework. Controls include role-based access, configurable spending limits, merchant category restrictions, and transaction monitoring to prevent unauthorized or inappropriate use.

Detailed transaction records and audit logs are maintained to support internal controls, reconciliation, and public-sector audit requirements. These safeguards allow the City to deploy card-based payments while maintaining strong oversight and accountability.

Additional Information for the City
Card and Virtual Payment Solutions are most effective when applied selectively to payment scenarios that benefit from faster settlement, reduced manual processing, and enhanced visibility. When used alongside ACH and check processes, these tools support gradual modernization of the City’s payment environment without disrupting established workflows or internal controls.

100

PROPOSAL FOR CITY OF LOS ALAMITOS

QUALIFICATION

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RELATIONSHIP

BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES DirectBiller
Why:
• Most applicable for high-volume recurring billing
• Depends on City revenue mix and billing systems
Key Benefits to the City
• Automates recurring billing and collections
• Improves payment timeliness
• Enhances receivables visibility and reconciliation
• Reduces manual billing and follow-up
Bank Procedures
DirectBiller automates the electronic bill presentment and payment (EBPP) process and provides a multi-channel billing and payment solution for government receivables. The service supports electronic bill presentment and payment collection through a single platform while consolidating settlement and reporting activity
Through DirectBiller, payers may submit payments using credit card, debit card, or ACH (eCheck) through multiple channels, including web, mobile-optimized interfaces, automated phone payments, and text-based payment options. The platform consolidates all daily payments into a single ACH settlement and produces detailed electronic remittance files that support reconciliation and posting within the City’s financial system.

DirectBiller includes a robust reporting suite that supports reconciliation, research, customer service, and internal controls, including payment history, reconciliation reports, scheduled payment reports, activity reports, and enrolled payer reporting.

Figure 13. DirectBiller Workflow

101

PROPOSAL FOR CITY OF LOS ALAMITOS

QUALIFICATION

EXPERIENCE MANAGEMENT

RELATIONSHIP

BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES City Participation
If the City elects to implement DirectBiller, the City would:
• Provide billing data to populate the DirectBiller system • Configure payment acceptance rules, recurring payment parameters, and cutoff times • Determine which payment channels (web, mobile, phone, or text-based) will be offered • Validate settlement account setup and posting rules during implementation • Use DirectBiller®’s reporting suite for reconciliation and daily cash management • Support customers in establishing one-time or recurring payment arrangements, as needed City staff primarily monitor activity, reconcile daily deposits, and utilize the available reporting tools.

DirectBiller automates the remainder of the workflow, significantly reducing manual processing steps.

Safeguards, Passwords, and Security Controls
DirectBiller incorporates multi-layer security protocols designed to protect sensitive payer information and maintain strong internal controls. Security controls include encrypted transmission of all customer and transactional data, role-based security permissions, controlled access for City staff, and segregation of duties for administrative and payment management functions.

Authentication requirements are enforced for internal system users, and comprehensive audit logs track user activity and system changes. Card payments are processed in a Payment Card Industry (PCI) compliant environment through BMO’s merchant card provider. These controls ensure that DirectBiller activity is secure, traceable, and aligned with the City’s internal control and audit requirements.

Additional Information for the City
DirectBiller may be particularly valuable for recurring revenue streams where the City seeks to reduce manual billing, improve collection timeliness, and provide constituents with flexible payment options. By automating bill presentment, payment acceptance, settlement, and reporting, DirectBiller supports improved operational efficiency, enhanced visibility into receivables, and a modern payment experience for payers.

Virtual Account Management
Why:
• Requires more advanced reconciliation strategy
• Most beneficial once electronic collections and payments scale Key Benefits to the City
• Improves segregation and tracking of funds
• Simplifies reconciliation across departments or revenue streams • Reduces need for multiple physical accounts
• Enhances audit transparency
Bank Procedures
Virtual Account Management (VAM) allows the City to establish non-physical virtual accounts that are linked to a single, underlying physical demand deposit account. Rather than maintaining multiple

102

PROPOSAL FOR CITY OF LOS ALAMITOS

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BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES physical bank accounts, the City can create virtual accounts for departments, programs, locations, or specific revenue streams. Balances and transactions are attributed to each virtual account, while funds are held and move through the associated physical account.

Virtual accounts may be used to send or receive payments through existing payment networks, including ACH and wire transfers, using the same methods as physical accounts. Virtual accounts may also be designated as receipt-only, preventing debits from posting. This feature supports account number masking and reduces the risk associated with sharing physical account numbers for electronic payments.

VAM is administered through OLBB, where authorized users can open, close, and organize virtual accounts without additional physical documentation once the initial physical account is established.

Transaction activity is visible at both the individual virtual account level and in consolidated reporting views.

City Participation
If the City elects to implement Virtual Account Management, the City would:
• Identify the operational structure for virtual accounts, such as by department, fund, location, or revenue type
• Determine which physical accounts will support virtual account structures • Establish internal policies governing virtual account creation, use, and monitoring • Assign authorized users to manage virtual accounts and review activity City staff use OLBB to view balances, review transaction activity, and access reporting for both individual virtual accounts and consolidated account hierarchies.

Safeguards, Passwords, and Security Controls
Virtual Account Management operates within BMO’s Treasury & Payment Solutions platform and uses the same security framework applied to other online banking services. Access to virtual account setup, reporting, and transaction activity is restricted through authenticated user credentials and role-based entitlements.

Security controls include encrypted data transmission, configurable user permissions, segregation of duties, and audit logs that record user activity and changes to the virtual account structure. Receipt-only account settings further reduce risk by preventing unauthorized debits from posting to designated virtual accounts.

Additional Information for the City
Virtual Account Management can support improved reconciliation efficiency and enhanced visibility by allowing the City to attribute incoming payments to specific departments or programs without increasing the number of physical bank accounts. This structure reduces administrative overhead, limits fraud exposure associated with maintaining multiple DDAs, and provides clearer insight into cash position through consolidated reporting.

VAM is most effective when paired with electronic receivables and ACH-based payment flows and may be considered as a future-state enhancement as the City’s automation and reporting maturity continues to advance.

103

PROPOSAL FOR CITY OF LOS ALAMITOS

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BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES API Developer Portal
Why:
• City is still stabilizing ERP integration
• APIs are most valuable after core processes are automated Key Benefits to the City
• Enables automated data exchange with ERP systems
• Reduces manual reporting and file handling
• Supports future automation initiatives
• Provides flexibility as technology strategy evolves
Bank Procedures
BMO’s API Developer Portal provides a secure framework that enables authorized clients to access select banking data and services programmatically through application programming interfaces (APIs).

The portal is designed to support automation, system integration, and data exchange between the City’s financial systems and BMO’s Treasury & Payment Solutions platform.

Through the API Developer Portal, the City may leverage APIs to support real-time or near-real-time access to information such as balances, transaction activity, and payment status, depending on the services enabled. APIs are built using industry-standard protocols and are governed by defined security, authentication, and entitlement controls to ensure data integrity and confidentiality. For more information, please visit https://developer.bmo.com/api/commercial/catalogue.

The API Developer Portal includes documentation, technical specifications, and testing environments to support controlled development and integration. Access is provided only after appropriate approvals and service enablement are completed.

City Participation
If the City elects to use the API Developer Portal, the City would:
• Identify the business use cases for API access, such as reporting automation, balance visibility, or ERP integration
• Determine which internal systems (for example, Tyler INCODE or other financial applications) will consume API data
• Assign technical resources or third-party partners to support development and integration • Participate in testing and validation using BMO’s provided sandbox or testing tools • Establish internal governance for API usage, monitoring, and change management City staff continue to manage treasury operations through OLBB, while APIs operate in parallel to support automation and system-to-system connectivity.

Safeguards, Passwords, and Security Controls
The API Developer Portal operates within BMO’s Treasury & Payment Solutions security framework and applies layered controls to protect data access and transmission. Security measures include authenticated access credentials, token-based authorization, encrypted data transmission, and role-based entitlements tied to approved services.

104

PROPOSAL FOR CITY OF LOS ALAMITOS

QUALIFICATION

EXPERIENCE MANAGEMENT

RELATIONSHIP

BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES API access is restricted to authorized applications and users, with activity logged for audit and monitoring purposes. Controls support segregation of duties, prevent unauthorized data access, and align with public-sector security and audit expectations.

Additional Information for the City
The API Developer Portal is best suited as a future-state enhancement as the City’s automation maturity increases and ERP integration expands. APIs can reduce manual data extraction, improve timeliness of information, and support long-term modernization initiatives without replacing existing OLBB workflows.

API capabilities may be enabled selectively based on City priorities, internal technical readiness, and approved use cases. The service complements other treasury automation tools and provides a scalable foundation for future digital integration.
c. Please provide any additional information your bank believes is pertinent but not explicitly requested elsewhere in the RFP.

Employee Benefits
BMO believes that the City’s ability to deliver consistent, high-quality public services is closely tied to the financial well-being and stability of its employees. A financially confident workforce is better positioned to remain engaged, productive, and focused, reducing administrative burden on City staff and supporting long-term workforce retention.

In addition to the core banking and treasury services described elsewhere in this proposal, BMO offers employee-focused programs that can be made available to City employees at no additional cost to the City. These services are designed to expand access to banking, support financial education, and promote long-term financial stability, particularly for employees who may be unbanked, underbanked, or at earlier stages of their financial journey.

The following services are presented as optional enhancements that complement the City’s overall banking relationship while delivering tangible benefits to both the City and its employees.

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GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES Service Enhancement Options – Employee Financial Well-Being Service Why Key Benefits to the City
Bank at Work
Provides City employees with access
to convenient, no-cost banking
resources and on-site or virtual
financial education.
• Supports employee financial
confidence and engagement
• Reduces payroll and HR inquiries
related to banking access
• Enhances the City’s total
rewards offering without added
cost
SkylightOne®
Prepaid Card
Offers a payroll card solution for
employees who do not use traditional
bank accounts.
• Ensures all employees have
reliable access to wages on
payday
• Reduces paper checks and
check-related administrative
effort
• Supports financial inclusion and
workforce stability
Affordable Home
Lending Programs
Helps employees access
homeownership opportunities
through grants and down-payment
assistance programs.
• Supports employee retention
and long-term community ties
• Reinforces the City’s
commitment to workforce
stability
• Aligns with community
development and housing
affordability goals
SmartProgress®
Financial Education
Delivers free, digital financial
education to employees through
short, self-paced learning modules.
• Improves employee financial
literacy and decision-making
• Reduces financial stress that can
affect workplace performance
• Supports long-term financial
wellness at no cost to the City
Table 15. Employee Financial Well-being Service Enhancement Options

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GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES Service Descriptions
Bank at Work
Bank at Work provides City employees with access to banking resources, financial education, and relationship support designed to meet employees where they are financially. The program enhances employee access to everyday banking services and educational resources while requiring no financial commitment from the City.

For more information, see Exhibit 5: Bank at Work.

SkylightOne® Prepaid Card
The SkylightOne® Prepaid Card is a payroll card option designed for employees who may not maintain a traditional bank account. Wages are deposited electronically and available on payday, providing a safe and convenient alternative to paper checks.

For more information, see Exhibit 6: SkylightOne® Prepaid Card.

Affordable Home Lending Programs
BMO offers a range of affordable home lending and down-payment assistance programs designed to support eligible employees pursuing homeownership. These programs may include grants and assistance options, subject to program eligibility and availability, and are aligned with BMO’s community development commitments.

For more information, see Exhibit 7: Affordable Lending program.

SmartProgress® Financial Education
SmartProgress® is a free digital financial education platform offering short, interactive lessons on topics such as budgeting, credit, homeownership, retirement planning, and identity protection. Employees can participate at their own pace, reinforcing financial confidence without impacting work schedules.

For more information, see Exhibit 8: SmartProgress® Flyer.

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GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES L. CONTRACT/REPORTS TO INCLUDE IN THE

PROPOSAL
a. A sample of the proposed contract for your bank’s services and all other documents that need to be signed/entered into related to the provision of the services requested in this RFP, including any documents referenced or incorporated into the contracts/agreements.

BMO satisfies this requirement by providing its Treasury Services Master Agreement, Commercial Account Agreement, and all related service schedules, and public‑funds collateral documentation necessary to govern the services proposed under this RFP.

RFP Requirement → Included Document Mapping
RFP Requirement Included Document Exhibit No.

Core deposit and treasury services
contract Treasury Services Master Agreement Exhibit 9
Deposit account terms and
conditions Commercial Account Agreement Exhibit 10
Service-specific terms (ACH, wires,
Positive Pay, reconciliation, RDC,
file transfer, OLBB)
Treasury Services / Product
Schedules and Addenda
Exhibit 11
To reduce the document size
for submission, hyperlinks to
specific documents have
been included the cover
page for Exhibit 11.

To access the directory for
all legal documents, please
use this hyperlink.

Authorized signers and account
administration
Authorized Signer and Resolution
Forms Exhibit 12
Online banking and electronic
service usage
Online Banking and Treasury
Services User Agreements Exhibit 13
Public-funds collateralization and
FIRREA compliance Contract for Deposit of Public Funds Exhibit 15 Credit card processing contract Merchant Card Services Sample Agreement
Exhibit 17

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GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES Contract Discussions
BMO is eager to work with the City to negotiate a mutually acceptable contract for the provision of services to the City. That said, BMO requests that our standard agreements for deposit accounts and treasury services, with such changes as may be mutually agreed to by the parties, constitute the final contract between us. We realize there may be certain terms and conditions that you are required to have in any agreement with a service provider and we will work with you in good faith to integrate these terms into the final contract between us. BMO will provide samples of the main documents that would become part of the contract. Upon award, we will be pleased to provide all service-specific schedules and addenda, user documentation, and set-up forms.

Please see Exhibit 14: Draft Professional Services Agreement Redlines. We have included a redline version of the Draft Professional Services Agreement and noted areas we would like the opportunity to discuss with the City.
b. Proposed custodial agreement for the collateral pledged to secure the City’s account under the FIRREA requirement.

BMO meets this requirement by providing its Contract for Deposit of Public Funds, which serves as the proposed custodial agreement governing the pledge, custody, and maintenance of collateral securing the City’s deposits in accordance with FIRREA and applicable California public‑funds requirements.

Exhibit 15: BMO Sample Contract for Deposit of Public Funds c. Please send a sample report or a website link to the monthly bank statement, credit card processing statement, standard online reports, real-time query screens, and any other reports that we could expect to receive.

Statements are available in the eStatements module of Online Banking for Business. Please see the following:

Exhibit 2: Account Reconcilement Report Guide
Exhibit 16: Sample Online Banking for Business Reports
Exhibit 18: Sample Bank Statement
Exhibit 19: Sample Account Analysis Statements and User’s Guide d. Is your bank willing/able to develop customized reports? If so, please provide specific pricing information.

Customized reports are available through OLBB, which uses two standard file formats – BAI or CSV – to download account information to your environment. For additional customized reports we will discuss City’s requirements during implementation. BMO does not charge any additional fees for custom reports. The cost associated with any required customization will be finalized during the discovery phase. As customization needs may vary based on the specific services involved, pricing will be assessed and determined once detailed requirements are defined.

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BANKING

GENERAL CONTROL SERVICE LEVEL AGREEMENTS IMPLEMENTATION/ CONVERSION NEW SERVICES AND IDEAS CONTRACT/ REPORTS LEGAL PRIDING AND INCENTIVES M. LEGAL AND FIRM ISSUES
Please disclose and explain any significant adverse events in the bank’s recent history, including criminal charges, civil litigation, or administrative actions involving allegations of securities or banking law violations by the bank or its employees during the past five years. Please comment on the resolution and status of the actions.

BMO Financial Group and its subsidiaries (including BMO Bank N.A.) are party to legal proceedings, including regulatory investigations, in the ordinary course of business. While it is inherently difficult to predict the ultimate outcome of these proceedings, based on our current knowledge, we do not expect the ultimate outcome of any of these proceedings, individually or in the aggregate, to have a material impact on our ability to provide services to you.

As noted previously, in the Petters litigation the Eighth Circuit reversed the trial court judgment against BMO Bank N.A. on September 12, 2024, and directed entry of judgment for BMO Bank N.A. The Supreme Court of the United States denied the petition on May 27, 2025, which concluded the matter.

Please refer to the latest BMO Annual Report (BMO Financial Group 2025 Annual Report) for detailed information of these legal proceedings.

N. PRICING AND INCENTIVES
Please provide an attached pricing form for all services described in your bank’s proposal using the Association of Finance Professionals (AFP) Service Codes, if possible. A list of services currently used with volume levels is provided on Attachment A. All fields must be completed; any blank or zero amounts in a field will mean no cost to the City. Fees related to all services described in the proposal must be listed, even if the service is not shown on the schedule. Also, include any one-time or set-up charges, research fees, minimum fees, and all other fees that will be charged. Include any incentives or price breaks offered based on volume, timeliness of payment, rebates, or other measures.
i. Are you willing to offer any transition or retention incentives? Yes. As part of our commitment to ensuring a smooth and efficient transition to BMO, we are pleased to offer the City a $25,000 Conversion Allowance. This allowance can be applied toward any supplies, services, or other transition-related expenses incurred as part of the migration from your current banking provider to BMO.
ii. Are there any additional price breaks or incentives? Yes. To help reduce upfront costs, streamline implementation, and support a seamless transition aligned with the City’s operational needs, BMO will waive all analysis fees for the first six months following contract execution. In addition, we are pleased to offer the City a Hybrid account structure featuring a competitive Earnings Credit Rate (ECR) of 2.85% and an interest rate of 2.75%, enabling the City to maximize the return on its working capital while maintaining flexibility and liquidity.

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PROPOSAL FOR CITY OF LOS ALAMITOS

SERVICESDEPOSIT

PROCESSRETURNED ITEM

OF DEPOSITSAVAILABILITY

PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS Pricing Forms
Attachment A
Bank Pricing Proposal
Submitted to the City of Los Alamitos
Depository
Services Description Product
Monthly
Volume -
Sample
Proposed
Unit
Price
Proposed
Monthly
Service
Charges
Notes

1. Account
Maintenance Fee 4 $11 44.00

2. Deposit Coverage
Balance
Administration Fees
cover this billable
unit in row 13

3. First 250 0 -

4. Next 902 0 -

5. Total 1152 $0.00 -

6. Image Paper DDA
Statement 1 $0.00 -

7. Check Filter
Monthly Maint 1 $10.00 10.00
Disbursement Services

8. Regular Checking
Acct Check Debit 582 $0.09 52.38
Miscellaneous Services

9. Security Token 4 -

10. Account Analysis -
Paper Statement 1 $1.00 1.00

11. E-Statement
Download
CSV/Excel
3 $3.00 9.00

12. E-Analysis Stmt
(Cost Per Access) 5 $0.00 -

13. Balance
Administrative
Fee
3339 $0.10 333.90

14. Return Items
Charged Back 10 $2.70 27.00
Account Reconcilement

15. Positive Pay Only
Maint 3 $20.00 60.00

16. Positive Pay Only
- per item 189 $0.04 7.56

17. Issue Maint
Confirm - per file 3 $0.00 -

18. Transmission
input 3 $0.75 2.25

19. Positive Pay
Exceptions 12 $0.00 -

20. Positive Payee
Monthly Maint 1 $20.00 20.00

21. Positive PayPayee Per Item 173 $0.02 2.60

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PROPOSAL FOR CITY OF LOS ALAMITOS

SERVICESDEPOSIT

PROCESSRETURNED ITEM

OF DEPOSITSAVAILABILITY

PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS Depository
Services Description Product
Monthly
Volume -
Sample
Proposed
Unit
Price
Proposed
Monthly
Service
Charges
Notes
Previous Day per item Detail

22. Cday Det & Sum
Mo Maint 5 $0.00 -

23. Current Day per
item Det 237 $0.00 -

24. Previous Day Det &
Sum Mo Maint -

25. First
1 $10.00 10.00

26. Next
4 $10.00 40.00
Disbursement Imaging

27. Index Retrievals 1950 $0.00
-

28. Deposited Images-
Retrieved 1 $1.00 1.00

29. Check Volume-
Inquiry Only 27 $0.03 0.81

30. Inquiry Images
Retrieved 11 $1.00 11.00
Remote Deposit Capture

31. Remote Dep-
Deposit 16 $0.90 14.40

32. Remote Dep-Check
Items 147 $0.10 14.70

33. Account
Maintenance

34. Per Account
1 $25.00 25.00

35. Per workstation 1 -
Automated Clearing House
Services

36. ACH Debit
Received 136 $0.13 17.68

37. ACH Credit
Received 2 $0.13 0.26

38. ACH Fraud Control
Maintenance 2 $37.50 75.00

39. ACH Origination
5 $0.30 1.50

40. Prefunding
Maintenance 3 $18.00 54.00

41. Online ACH Items 672 $0.06 40.32

42. Online ACH
Reports 3 $3.00 9.00

43. Online ACH
Maintenance 3 $8.50 25.50

44. ACH PPD Credit
Pre-Notes 22 $0.14 3.08

112

PROPOSAL FOR CITY OF LOS ALAMITOS

SERVICESDEPOSIT

PROCESSRETURNED ITEM

OF DEPOSITSAVAILABILITY

PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS Depository
Services Description Product
Monthly
Volume -
Sample
Proposed
Unit Price
Proposed
Monthly
Service
Charges
Notes
Electronic Data Interchange

45. EDI/EFT Credits
Rcvd 10 $0.79 7.90
Domestic Wire Transfer

46. Wire Maint Fee 1 - BMO Charges per wire with
no maint fee
Incoming Fed

47. Domestic Wires
Credits 2 $5.50 11.00
Outgoing Fed

48. Domestic Wires
Debits 1 $0.50 0.50
Internal Wire Transfers

49. Internal Wire DR
Online EDI Prefund 1 $1.25 1.25
Online Banking
Balance
Reporting

50. Online User Fee 14 $0.00 -

51. Previous Day DR/CR
Items 1279 $0.00 -

52. Same Day DR/CR
Items
1270 $0.00 -

53. Balance Reporting
Maint 1 - Duplicate item. Please see rows 25 and 26.

54. Accounts Reported 7 $10.00 70.00

55. Online AccountsSame Day 7 $0.00 -

56. Balance Reporting
Archive 1 $0.00 -
-

57. CSV Download 6 $5.00 30.00
TOTAL $1,033.59
We have provided the cost of Safekeeping Services within the Bank's proforma. Those billable units were not listed within this pricing form.

The monthly cost of services without Safekeeping service is $1,033.59 per BMO's proforma and based on provided volumes.

113

PROPOSAL FOR CITY OF LOS ALAMITOS

SERVICESDEPOSIT

PROCESSRETURNED ITEM

OF DEPOSITSAVAILABILITY

PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS ECR = 2.85%
Interest Rate = 2.75%
Convesion credit of $25K to be used to cover
costs of banking fees, equipment and supplies
relating to the move to BMO
6 months waiver of all analysis fees that adds
savings of up to $7K
Total one time implementation and set up fees
Collected Balance Disclosure
Ledger
- Float
= Collected
Positive Collected
Negative Collected
Investable Balance Disclosure
Average Positive Collected Balance
- Compensating Balance
= Investable Balance
Services Performed Volume Price Total Fee

DEPOSITORY SERVICES

GENERAL ACCOUNT SERVICES
4 11.0000 44.00 A

44.00 GENERAL SERVICES

CORPORATE ACCOUNT MAINTENANCE
Subtotal - General services

DISBURSEMENT SERVICES
REG CHECKING ACCT CHECK DEBIT 582 .0900 52.38 A
Subtotal - Disbursement services 52.38

MISCELLANEOUS SERVICES
1 .0000 0.00 A 3 3.0000 9.00 A
3,339 .1000 333.90 A

REG CHECKING-PAPER STMT

E-STATEMENT DOWNLOAD C S V / EXCL

BALANCE ADMIN FEE
Subtotal - Miscellaneous services 342.90

RETURN ITEMS COLLECTIONS

GENERAL PROCESSING
RETURN ITEMS CHARGED BACK 10 2.7000 27.00 A
Subtotal - General processing 27.00

TREASURY MANAGEMENT SERVICES

ACCOUNT RECONCILEMENT

POSITIVE PAY
3 20.0000 60.00 A 3 .7500 2.25 A
189 .0400 7.56 A 2 20.0000 40.00 A
173 .0150 2.60 A

POSITIVE PAY MAINTENANCE

CHK ISSUANCE FILE TRANSMISSION

POSITIVE PAY PLAN

POSITIVE PAYEE MONTHLY MAINT

POSITIVE PAY-PAYEE PER ITEM
Subtotal - Positive pay 112.41

DISBURSEMENT IMAGING
1,950 .0000 0.00 A
27 .0300 0.81 A
13 1.0000 13.00 A

INDEX RETRIEVALS

CHECK VOLUME-INQUIRY ONLY

INQUIRY IMAGES RETRIEVED
Subtotal - Disbursement imaging 13.81

REMOTE DEPOSIT CAPTURE
1 25.0000 25.00 A
16 .9000 14.40 A
147 .1000 14.70 A

REMOTE DEP-BASE FEE PER SITE

REMOTE DEP-DEPOSIT

REMOTE DEP-CHECK ITEMS
Subtotal - Remote deposit capture 54.10

AUTOMATED CLEARING HOUSE SERVICES

GENERAL SERVICES
136 .1300 17.68 A 2 .1300 0.26 A 2 37.5000 75.00 A 5 .3000 1.50 A 3 18.0000 54.00 A

ACH DEBIT RECEIVED

ACH CREDIT RECEIVED

ACH FRAUD CONTROL MAINTENANCE

ACH ORIGINATION

PREFUNDING MAINTENANCE
Subtotal - General services 148.44

ONLINE BANKING FOR BUSINESS
3 3.0000 9.00 A 3 8.5000 25.50 A
672 .0600 40.32 A

ONLINE ACH REPORTS

ONLINE ACH MAINTENANCE

ONLINE ACH ITEMS
Subtotal - Online banking for business 74.82

CONCENTRATION MODULE
22 .1400 3.08 A

3.08 CONCENTRATION CREDIT PRENOTES
Subtotal - Concentration module

ELECTRONIC DATA INTERCHANGE

EDI COLLECTIONS
10 .7900 7.90 A

7.90 EDI/EFT CREDITS RCVD - CCD+
Subtotal - Edi collections

DOMESTIC WIRE TRANSFER

BMO'S OFFERING
Approx. monthly ECR allowance = $7,300.06 (based on avg. balance of $3,339,000.00)
Approx. monthly earned interest = $5,910.55 (based on avg. balance of $3,339,000.00)
Credit to be used within 12 months of contract execution.

Services Performed
3,339,000.00
3,339,000.00

0.00 3,339,000.00

0.00 3,339,000.00
Average Balances on Deposit
3,339,000.00

0.00 CITY OF LOS ALAMITOS HYBRID STRUCTURE PRICING
*Based on balances, and service volume fees provided in the RFP. After 6 months HYBRID structure will ensure that City is charged $0.00 in analysis fees.

WAIVED

114

PROPOSAL FOR CITY OF LOS ALAMITOS

SERVICESDEPOSIT

PROCESSRETURNED ITEM

OF DEPOSITSAVAILABILITY

PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS Proposed Statement

INCOMING FED
DOMESTIC WIRES CREDITS 2 5.5000 11.00 A
Subtotal - Incoming fed 11.00

OUTGOING FED
1 .5000 0.50 A
.50

WIRE TRANSFER DEBITS
Subtotal - Outgoing fed

ONLINE BANKING FOR BUSINESS

BALANCE REPORTING
14 .0000 0.00 A
5 .0000 0.00 A
1,279 .0000 0.00 A
1,507 .0000 0.00 A
.00

ONLINE USER FEE

ONLINE ACCOUNTS-SAME DAY

PREVIOUS DAY DR/CR ITEMS

SAME DAY DR/CR ITEMS
Subtotal - Balance reporting

CORPORATE
4 10.0000 40.00 A
7 10.0000 70.00 A
6 5.0000 30.00 A

BALANCE REPORTING MAINTENANCE

ACCOUNTS REPORTED

CSV DOWNLOADS
Subtotal - Corporate 140.00

ANCILLARY SERVICES
1 1.2500 1.25 A

1.25 ONLINE BOOK TRANSFER
Subtotal - Ancillary services

CORPORATE SAFEKEEPING SERVICE

GENERAL SERVICES
11 2.0000 22.00 A
27 2.0000 54.00 A
MAINT: FED ISSUES HELD
MAINT: DTC ISSUES HELD
Subtotal - General services 76.00 1 2.5000 2.50
A

2.50 ONLINE TRANSACTIONS

SAFEKEEPING ACCOUNT MAINTENANCE
Subtotal - Online transactions

TRANSACTIONAL SERVICES
1 7.0000 7.00 A
1 7.0000 7.00 A
1 11.0000 11.00 A
1 8.0000 8.00 A
5 1.5000 7.50 A

FED PURCHASE

FED WITHDRAWALS

DTC PURCHASE

DTC WITHDRAWALS

DEPOSITORY INTEREST PAYMENT
Subtotal - Transactional services 40.50

ONLINE REPORTS
1 1.0000 1.00 A
1 1.0000 1.00 A
9 1.0000 9.00 A
9 1.0000 9.00 A
2 1.0000 2.00 A

COST BASIS STATEMENT

SAFEKEEPING STATEMENT

ADVICE OF POSTED TRANSACTIONS

ADVICE OF ANTICIPATED TRANS

ADVICE OF ASSET MATURITY & CALL
Subtotal - Online reports 22.00
Total Analyzed 1,174.59
Required Balance Disclosure
Balance Required For Services
= Total Required Balance
Balance Position Disclosure
Balance Position Basis
- Total Required Balance
= Balance Available for Other Service
Earnings Credit Amount
- Analyzed Fees
= Net Analyzed Result
Fee-Based Result
Interest Earned
Net analyzed credit of $6,125.47 will be waived.

The interest earned of $5,910.55 will be credited to the account.

1.00 of fees is equal to $457.39 of Investable Balance.

Investable Balance receives an earnings credit of 2.8500%.

If Balance is Between
0 to 99,999,999,999
GENERAL DISCLOSURES & FOOTNOTES:

Banking deposit and loan products and services are provided by BMO Bank N.A., Member FDIC.

Monthly rate for Balance Admin Fee is based in part on annual assessment rate incurred by BMO and may vary.

BMO assesses the Balance Admin Fee on a monthly basis per $1,000 ledger balances.

Service charges may be paid in direct fees, through compensating balances or a combination of both.

BMO currently does not assess a surcharge for the payment of services by fees instead of balances.

Monthly fees are paid via an automatic account debit on or around 22nd of the following month for the Chicago markets.

Monthly fees are paid via an automatic account debit around 12th of the following month for markets outside of Chicago.

All prices and services quoted are based on assumptions about volumes and services that were requested in the proposal.

Upon any material changes in volumes or services BMO reserves the right to reprice this proposal.

Any service not quoted within this proposal will be charged at the standard rates.

Quoted deposit rates are indicative of market conditions on the date provided and are subject to change the next day.

Fees begin to accrue on the date the account is open.

Fees are assessed for special processing instructions. Custom programming will be charged at $152 per hour.

Earnings Credit (EC) is calculated on investable balances in the accounts. N/K=Volumes Not Known; N/A=Not Applicable.

Interest Arrangements
Interest calculates monthly on excess balances as noted below, if the excess balance is greater than $0.

Interest Rate

2.750000%
Notes
2,801,754.28
7,300.06
1,174.59
6,125.47

0.00 5,910.55
Analysis Results
537,245.72
537,245.72
3,339,000.00
537,245.72

115

PROPOSAL FOR CITY OF LOS ALAMITOS

SERVICESDEPOSIT

PROCESSRETURNED ITEM

OF DEPOSITSAVAILABILITY

PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS

EXHIBITS
The exhibits listed below are included on the following pages. • Exhibit 1: Funds Availability Schedule
• Exhibit 2: Account Reconcilement Report Guide
• Exhibit 3: U.S. Investment Sweeps Rates 03/24/2026
• Exhibit 4: SOC 2 Report (2024) + Bridge Letter
• Exhibit 5: Bank at Work Employee Flyer
• Exhibit 6: SkylightOne® Prepaid Card
• Exhibit 7: Affordable Lending Program
• Exhibit 8: SmartProgress® Flyer
• Exhibit 9: Treasury Services Master Agreement
• Exhibit 10: Commercial Account Agreement
• Exhibit 11: Treasury Services / Product Schedules and Addenda • Exhibit 12: Authorized Signer and Resolution Forms
• Exhibit 13: Online Banking and Treasury Services User Agreements • Exhibit 14: Draft Professional Services Agreement Redlines • Exhibit 15: Contract for Deposit of Public Funds
• Exhibit 16: Sample Online Banking for Business Reports • Exhibit 17: Merchant Card Services Sample Government Agreement • Exhibit 18: Sample Bank Statement
• Exhibit 19: BMO Sample Account Analysis Statement and User's Guide • Exhibit 20: BMO Business Continuity Management Readiness Disclosure • Exhibit 21: Merchant Card Services Sample Reports

Exhibit 1:

Funds Availability Schedule
116

SERVICESDEPOSIT

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PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS

07/2021 Ver 5.0 Page 1 of 3
Our general policy for Commercial Checking Accounts (including Commercial Checking, Commercial NOW and Commercial Money Market) is to make the funds from your wire transfers and electronic direct deposits available to you on the Business Day we receive the deposit. Funds from cash deposits will be made available to you on the day of deposit. Funds from check deposits will be made available to you according to the Availability Schedule assigned to your check deposits. The length of delay varies depending on the type and method of deposit, and is explained below. Once the funds are available, we will use the funds to pay checks you have written or you can withdraw the funds in cash.

Determining Availability
For purposes of this Funds Availability Policy, every day is a “Business Day” except Saturdays, Sundays and federal holidays. If you make a deposit before our cut-off time on a Business Day that we are open, we will consider that day to be the day of your deposit. The cut-off time for deposits made at a branch is the closing time of the branch where the deposit is made. Deposits made at a night drop location or night depository will be retrieved and verified by us once at the beginning of each Business Day. Therefore, if you use a night drop during the day, that deposit will not be considered received by us until the next Business Day when we retrieve it and process it. The cut-off time for deposits made in connection with certain banking services that we offer may vary; the earliest cut-off time is 4:00 p.m. Central Time (except with respect to certain vault services, for which cut-off times range between 1:00 p.m. ET and 5:00 p.m. PT). Please review the service agreements that govern these banking services to determine the applicable cut-off times. If you make a deposit after our cut-off time or on a day that we are not open, we will consider that the deposit was made on the next Business Day we are open.

Immediate Availability
Cash deposited at branches or through the mail before the cut-off times listed above will be available for immediate use on the day that we receive the deposit. Because we cannot process deposits made until we receive them, we strongly recommend that you do not send cash deposits through the mail. Cash deposited after the cut-off times will be available on the next Business Day after we receive the deposit.

Same Day Availability
Funds from the following types of deposits will generally be available on the Business Day we receive the deposit:
 Federal Reserve Bank wire transfers
 Preauthorized electronic credits
Next Day Availability
Funds from the following types of deposits will generally be available on the next Business Day after the day we receive the deposit:
 U.S. Treasury checks
 Checks drawn on and drafts payable through us.
 Federal Reserve Bank checks, Federal Home Loan Bank checks, and postal money orders  State and local government checks
 Checks drawn on banks located inside the United States of America Other Check Deposits
Subject to Section 9 of the Commercial Account Agreement, funds from all other checks will generally be available no later than the second Business Day after the day of your deposit. The first $225 of these deposits, however, will be available on the first Business Day after the day of your deposit.

07/2021 Ver 5.0 Page 2 of 3
Cashing a Check Not Drawn On Us
If we cash a check that is drawn on another bank, we may withhold the availability of a corresponding amount of funds that are already in your checking account or another account you have with us (or one of our affiliates). Those funds will be available at the time funds from the check we cashed would have been available had you deposited it.

Longer Delays May Apply To Some Deposits
In some cases, we will not make all of the funds that you deposit by check available to you as described above. In these cases, funds will generally be available on the second Business Day after we receive your deposit; however, the first $225 of your deposit, will still be available on the first Business Day. If we are going to delay availability, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly through one of our employees, or if we decide to take this action after you leave the premises, we will mail you the notice no later than the day after we receive your deposit. We will also tell you when the funds will be available. If your deposit is not made directly through one of our employees, or if we decide to take this action after you leave the premises, we will mail you the notice no later than the day after we receive your deposit.

If you will need the funds from a deposit immediately, you should ask us when the funds will be available.

In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:
 If we believe a check deposited will not be paid
 If deposited checks total $5,525 or more on any one day  If you redeposit a check that has been returned unpaid  If you have overdrawn your account repeatedly in the last six months  If there is an emergency situation such as a failure of communications or computer equipment, or severe weather We will attempt to notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. Funds will generally be available no later than the seventh Business Day after the day of your deposit.

Additional Information Concerning Your Accounts
Endorsement Requirements
Payee endorsements are restricted by federal law to an area up to 1.5 inches from the trailing edge of a check. The trailing edge is defined as the left side of the check when looking at it from the front. The endorsement area reserved for the bank of first deposit is the area 3.0 inches from the leading edge of the check and 1.5 inches from the trailing edge of the check. The leading 3.0 inches is the area designated for endorsements of subsequent collecting banks. While checks may vary in size, the size of the areas designated for payee endorsement will always be as described above.

Legibility of Endorsements
Endorsements or other writing or markings on the reverse side of checks by issuers, payees, or endorsers should be limited to the space reserved for the payee’s endorsement as described above. Otherwise, the endorsement of the depository bank may be obscured, and this may delay the return of the check or the notice of nonpayment. You shall be liable for any loss or damages arising from this condition.

Sufficient Balances
While funds will be made available based on the preceding time frames, you remain responsible for ensuring that sufficient ledger balances and Available Balances are kept or deposited to cover all withdrawals and other charges against the Account. If a deposited check is returned unpaid, we retain the right to charge that item back to the Account even though the funds for that check were made available. You remain responsible to immediately repay any overdrafts.

07/2021 Ver 5.0 Page 3 of 3
If you have any questions regarding this policy, or about the availability of any deposit you make, please contact the Client Response Center at 1-877-895-3278.

International Items
All international items should be directed to:

Overnight / Courier:

BMO Bank Naperville
Operations Center Attn:

Foreign Collections 1200 E.

Warrenville Road Naperville,
IL 60593
Mailing Address:

BMO Bank
Naperville Operations Center
Attn: Foreign Collections
PO Box 5731
Carol Stream, IL 60197
Availability Schedules are subject to change without notice.

Exhibit 2:

Account Reconcilement
Report Guide
120

SERVICESDEPOSIT

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PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS

Account Reconcilement Report Guide

Account Reconcilement Report Guide

Contents
Account Reconcilement Reports Page(s)
Paid Only Report 4
Unpaid Only Report 5
Miscellaneous Debit (and Credits) Report 6–7
Diagnostic Summary Report (paid only) 8
Diagnostic Summary Report (unpaid only) 9
Recap of Posted Items Report 10
Credits Report 11–14
Outstanding Settlement Report 15–16
Account Reconciliation Statement 17–19
Exception Summary 20
Outstanding Check Detail by Serial Number 21–22
Outstanding Check Detail by Amount 23–24
Register Exceptions 25–28
Payee Name Report 29
Issued and Paid Check Listing 30–31
Cancel Listing 32
Stop Check Detail Report 33
Stale Dated Checks 34
Return Items Report Instructions 35
Glossary of Terms 36

Account Reconcilement Report Guide

Account Reconciliation Reports by Type

BASIC PLAN STANDARD REPORTS
• Paid Only Report
• Miscellaneous Debit Report
• Miscellaneous Credit Report
• Diagnostic Summary—Paid Only
• Recap of Posted Items

DEPOSIT PLAN STANDARD REPORTS
• Paid Only Report
• Miscellaneous Debit Report
• Miscellaneous Credit Report
• Diagnostic Summary—Paid Only
• Recap of Posted Items
• Credits Report

FULL PLAN STANDARD REPORTS
• Paid Only Report
• Unpaid Only Report
• Miscellaneous Debit Report
• Miscellaneous Credit Report
• Diagnostic Summary—Paid Only
• Diagnostic Summary—Unpaid Only
• Recap of Posted Items Report
• Outstanding Settlement Report
• Account Reconciliation Statement
• Exception Summary
• Outstanding Check Detail by Serial
Number
• Outstanding Check Detail by Amount
• Register Exceptions
• Payee Name Report (exclusively
provided for subscribers to payee
verification service)
• Stop Check Detail Report

FULL PLAN OPTIONAL REPORTS
• Issued and Paid Check Listing
• Cancel Listing
• Stale Dated Checks

Account Reconcilement Report Guide

Paid Only Report

REPORT CHARACTERISTICS
• A listing of all paid checks for the
reconciliation period.
• Report is sorted in serial
number order.
• Item content includes serial
number, dollar amount, paid date,
sequence number.
• Data provided is for the period
being reconciled.
• Each item is subject to an exception
status code. These codes are:

1. Check paid this period, no
outstanding issue received

2. Check cancelled, outstanding
issue removed, not added into
totals

3. Check paid previous period,
outstanding issue still not
received, not added into totals

4. Stop payment in effect, check
has not been presented

5. Stop payment in effect, check
presented and returned

6. Forced item duplicate
Exception status code located to the
far left of each record.
• Report content is available as a PDF
file or can be downloaded and saved
as a CSV file.

DATE: 04/30/10 BMO BANK N.A. PAGE 1
RPT: CRP92005-32 RECONCILIATION REPORT: PAID ONLY AS OF: 04/30/10 TEAM: 031 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

C SERIAL AMOUNT PAID SEQ C SERIAL AMOUNT PAID SEQ C SERIAL AMOUNT PAID SEQ D NUMBER PAID DATE NO. D NUMBER PAID DATE NO. D NUMBER PAID DATE NO. 800130 1.00 041310 6100800130 870110 1.00 041310 6100870110 800131 1.00 041310 6100800131 870111 1.00 041310 6100870111 800132 1.00 041310 6100800132 870112 1.00 041310 6100870112 800133 1.00 041310 6100800133 870113 1.00 041310 6100870113 800134 1.00 041310 6100800134 870114 1.00 041310 6100870114 800135 1.00 041310 6100800135 870115 1.00 041310 6100870115 800136 1.00 041310 6100800136 870116 1.00 041310 6100870116 800137 1.00 041310 6100800137 870117 1.00 041310 6100870117 800138 1.00 041310 6100800138 870118 1.00 041310 6100870118 800139 1.00 041310 6100800139 870119 1.00 041310 6100870119 810110 1.00 041310 6100810110 880110 7.00 041310 6100880110 810111 1.00 041310 6100810111 880111 7.00 041310 6100880111 810112 1.00 041310 6100810112 880112 7.00 041310 6100880112 810113 1.00 041310 6100810113 880113 7.00 041310 6100880113 810114 1.00 041310 6100810114 880114 7.00 041310 6100880114 810115 1.00 041310 6100810115 880115 7.00 041310 6100880115 810116 1.00 041310 6100810116 880116 7.00 041310 6100880116 810117 1.00 041310 6100810117 880117 7.00 041310 6100880117 810118 1.00 041310 6100810118 880118 7.00 041310 6100880118 810119 1.00 041310 6100810119 880119 7.00 041310 6100880119 4 820110 1.00 041310 4 820111 1.00 041310 TOTAL PAID 4 820112 1.00 041310 100.00 40GT 4 820113 1.00 041310 4 820114 1.00 041310 4 820115 1.00 041310 4 820116 1.00 041310 4 820117 1.00 041310 4 820118 1.00 041310 4 820119 1.00 041310 5 830110 1.00 041310 5 830111 1.00 041310 5 830112 1.00 041310 5 830113 1.00 041310 5 830114 1.00 041310 5 830115 1.00 041310 5 830116 1.00 041310 5 830117 1.00 041310 5 830118 1.00 041310 5 830119 1.00 041310 4 840110 1.00 041310 4 840111 1.00 041310 4 840112 1.00 041310 4 840113 1.00 041310 4 840114 1.00 041310 4 840115 1.00 041310 4 840116 1.00 041310 4 840117 1.00 041310 4 840118 1.00 041310 4 840119 1.00 041310 4

Account Reconcilement Report Guide

Unpaid Only Report

REPORT CHARACTERISTICS
• A listing of all outstanding items as
of the end of the last reconciliation
period.
• Report is sorted in serial number order.
• Item content includes; serial number,
dollar amount, date issued and payee
line information from the additional
data field on the issue file.
• Data provided is for the period being
reconciled.
• Report content is available as a
PDF file.

DATE: 08/01/12 PAGE 1
RPT: CRP92005-32
BMO BANK N.A.

RECONCILIATION REPORT: UNPAID ONLY AS OF: 07/31/12 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

C SERIAL CHECK AMOUNT DATE DATE SEQ PAYEE C SERIAL CHECK AMOUNT DATE DATE SEQ PAYEE D NUMBER PAID O/S PAID ISSUED NO. IDENTIFICATION D NUMBER PAID O/S PAID ISSUED NO. IDENTIFICATION 39328 5.00 030110 500026 465.52 012910 PAYEE LINE INFO 504768 68.91 102810 PAYEE LINE INFO 505720 1,119.88 122910 PAYEE LINE INFO 508311 595.97 041411 PAYEE LINE INFO 509675 102.63 061611 PAYEE LINE INFO 509877 99.36 062311 PAYEE LINE INFO 510137 710.26 070711 PAYEE LINE INFO 510291 369.37 071411 PAYEE LINE INFO 510723 160.01 080411 PAYEE LINE INFO 512185 664.70 101311 PAYEE LINE INFO 512692 147.80 110311 PAYEE LINE INFO 513499 762.56 120811 PAYEE LINE INFO 514051 606.08 010612 PAYEE LINE INFO 514215 325.97 011212 PAYEE LINE INFO 514798 485.13 020912 PAYEE LINE INFO 515440 593.47 030812 PAYEE LINE INFO 516195 810.56 041212 PAYEE LINE INFO 516741 883.93 050312 PAYEE LINE INFO 517526 795.94 060712 PAYEE LINE INFO 518165 650.12 070312 PAYEE LINE INFO 518314 279.60 071212 PAYEE LINE INFO 518327 204.48 071212 PAYEE LINE INFO 518343 259.60 071212 PAYEE LINE INFO 518405 5,329.85 071212 PAYEE LINE INFO 518413 75.04 071212 PAYEE LINE INFO 518431 99.91 071212 PAYEE LINE INFO 518459 30.70 071912 PAYEE LINE INFO 518474 6,935.55 070112 518490 65.70 071912 PAYEE LINE INFO 518498 419.70 071912 PAYEE LINE INFO 518513 323.00 071912 PAYEE LINE INFO 518515 1,940.41 071912 PAYEE LINE INFO 518522 240.00 071912 PAYEE LINE INFO 518543 1,207.17 071912 PAYEE LINE INFO 518548 3,393.00 071912 PAYEE LINE INFO 518549 194.21 071912 PAYEE LINE INFO 518566 587.02 071912 PAYEE LINE INFO 518567 784.26 071912 PAYEE LINE INFO 518574 217.99 071912 PAYEE LINE INFO 518667 15.00 070112 518682 237.38 070112 518756 4,210.12 070112 518757 3,835.12 070112
518762 1,441.51 070112
958750 1,347.81 070112
O/S 44,097.30 46GT

Account Reconcilement Report Guide

Miscellaneous Debit (and Credit) Reports

REPORT CHARACTERISTICS
• These reports will only be produced
if miscellaneous debits or credits are
charged to an account during the
reconciliation period.
• Lists all debit charges (other than
checks) or miscellaneous credits
posted along with a detailed
description of each entry as it appears
on the bank statement.
• Reports are sorted in date order.
• Item content includes serial number,
amount, paid date, sequence number.
• Data provided is for the period
being reconciled.
• Report content is available as a PDF
file or can be downloaded and saved
as a CSV file.

DATE: 04/30/10 PAGE 1
RPT: CRP92005-32
BMO BANK N.A.

RECONCILIATION REPORT: MISC-DEBITS AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

C SERIAL CHECK AMOUNT DATE DATE SEQ PAYEE C SERIAL CHECK AMOUNT DATE DATE SEQ PAYEE D NUMBER PAID O/S PAID ISSUED NO. IDENTIFICATION D NUMBER PAID O/S PAID ISSUED NO. IDENTIFICATION 300.51 041310 3000000101ACH DEBIT
300.52 041310 3000000102ACH DEBIT
300.53 041310 3000000103ACH DEBIT
300.54 041310 3000000104ACH DEBIT
300.55 041310 3000000105ACH DEBIT
1,502.65 ACH DEBIT
MISC 1,502.65 5GT
6

Account Reconcilement Report Guide

Miscellaneous Debit (and Credit) Reports
DATE: 04/30/10 PAGE 1
RPT: CRP92005-32
BMO BANK N.A.

RECONCILIATION REPORT: MISC-CREDITS AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

C SERIAL CHECK AMOUNT DATE DATE SEQ PAYEE C SERIAL CHECK AMOUNT DATE DATE SEQ PAYEE D NUMBER PAID O/S PAID ISSUED NO. IDENTIFICATION D NUMBER PAID O/S PAID ISSUED NO. IDENTIFICATION 24,824.07 041310 CK# 0000011515 15,960.63 041310 CK# 0000012515 6,572.21 041310 CK# 0000012515 5,025.82 041310 CK# 0000012715 3,412.81 041310 CK# 0000015510 24,824.07 CK# 0000011515
22,532.84 CK# 0000012515
5,025.82 CK# 0000012715
3,412.81 CK# 0000015510
MISC 55,795.54 5G
7

Account Reconcilement Report Guide

Diagnostic Summary Report (Paid Only)
The BMO Diagnostic Summary Paid Only Report provides information currently found on the Exception Summary Report (page 20 of this guide).

REPORT CHARACTERISTICS
• These reports will only be produced if
there are exceptions to report during
the reconciliation period.
• Report is sorted in serial number order.
• Data provided is for the period being
reconciled.
• Lists total amounts of all stop
payments on file without any dollar
amounts.
• Lists the exceptions that occurred
during the reconciliation period. These
include stop payments, paid-no issues,
and cancellations. Each exception is
defined in the Exception Condition
Column.
• Includes a summary total at the end of
the report including dollar amount and
the number of transactions.
• Report content is available as a PDF
file.

DATE: 04/15/11 PAGE 1
RPT: CRP92005-33
BMO BANK N.A.

DIAGNOSTIC SUMMARY REPORT AS OF: 04/15/11 TEAM: 014 BRANCH: 00000 REPORT: PAID ONLY BANK: 028 ACCOUNT: 1234567890 ABC Company SERIAL PAID SEQUENCE ISSUE PAYEE PAGE EXCEPTION NUMBER AMOUNT DATE NUMBER DATE IDENTIFICATION NO. CONDITION 500415 123.33 01/19/10 2600536568 1 PAID, NO ISSUE, LAST PERIOD 500416 770.40 01/19/10 2600515160 1 PAID, NO ISSUE, LAST PERIOD 500417 283.55 01/20/10 2600758846 1 PAID, NO ISSUE, LAST PERIOD 500418 477.90 01/20/10 2600688219 1 PAID, NO ISSUE, LAST PERIOD 500419 518.73 01/20/10 2600845005 1 PAID, NO ISSUE, LAST PERIOD 500420 7,533.00 01/15/10 2100152584 1 PAID, NO ISSUE, LAST PERIOD 500421 19,845.74 01/15/10 2100152583 1 PAID, NO ISSUE, LAST PERIOD TOTAL COUNT TOTAL AMOUNT PAID, NO ISSUE 0 .00 CANCELED ISSUE 0 .00 PAID, NO ISSUE, LAST PERIOD 7 29,552.65 STOPPED ITEM 0 .00 STOPPED, CHECK PRESENTED 0 .00 FORCE POSTED ITEM 0 .00 PREV PD-NO-ISS, ISSUE RECVD 0 .00 PREV STOP, ISSUE RECEIVED 0 .00 PREV CANCEL, ISSUE RECEIVED 0 .00 CANCELED ITEM, NOT ISSUED 0 .00 CANCELED WITH STOP 0 .00

Account Reconcilement Report Guide

Diagnostic Summary Report (Unpaid Only)
The BMO Diagnostic Summary (Unpaid Only) Report provides register exceptions.

REPORT CHARACTERISTICS
• These reports will only be produced if
there are exceptions to report during
the reconciliation period.
• Report is sorted in serial number order.
• Data provided is for the period being
reconciled.
• Lists total amounts of all stop
payments on file without any dollar
amounts.
• Lists the exceptions that occurred
during the reconciliation period.

These include stop payments, and
cancellations. Each exception is
defined in the Exception Condition
Column.
• Includes a summary total at the end of
the report including dollar amount and
the number of transactions.
• Report content is available as a PDF
file.

DATE: 04/15/11 PAGE 1
RPT: CRP92005-33
BMO BANK N.A.

DIAGNOSTIC SUMMARY REPORT AS OF: 04/15/11 TEAM: 014 BRANCH: 00000 REPORT: UNPAID ONLY BANK: 028 ACCOUNT: 1234567890 SERIAL PAID SEQUENCE ISSUE PAYEE PAGE EXCEPTION NUMBER AMOUNT DATE NUMBER DATE IDENTIFICATION NO. CONDITION 501916 .00 01/18/11 2 STOPPED, CHECK PRESENTED 501930 2,113.85 03/04/11 12/10/10 2 CANCELED WITH STOP 501979 780.25 04/08/11 01/14/11 2 CANCELED WITH STOP 502055 356.25 03/25/11 03/08/11 2 CANCELED WITH STOP TOTAL COUNT TOTAL AMOUNT PAID, NO ISSUE 0 .00 CANCELED ISSUE 0 .00 PAID, NO ISSUE, LAST PERIOD 0 .00 STOPPED ITEM 0 .00 STOPPED, CHECK PRESENTED 1 .00 FORCE POSTED ITEM 0 .00 PREV PD-NO-ISS, ISSUE RECVD 0 .00 PREV STOP, ISSUE RECEIVED 0 .00 PREV CANCEL, ISSUE RECEIVED 0 .00 CANCELED ITEM, NOT ISSUED 0 .00 CANCELED WITH STOP 3 3,250.35

ABC COMPANY

Account Reconcilement Report Guide

Recap of Posted Items Report
The BMO Recap of Posted Items Report provides information on paid checks posted during the cycle.

REPORT CHARACTERISTICS
• A day-by-day total of paid checks,
checks issued, checks issues cancelled,
stop payments placed
and stop payments removed.
• Item counts and total dollars
provided at the end of the report
for each category.
• Data provided is for the period
being reconciled.
• Report content is available as a
PDF file.

DATE: 04/30/10 PAGE 1
RPT: CRP92005-35 AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890
BMO BANK N.A.

RECAP OF POSTED ITEMS REPORT ABC Company

DATE PAID CHECKS ISSUES STOPS PLACED STOPS REMOVED CANCELLED ITEMS AMOUNT ITEMS AMOUNT ITEMS AMOUNT ITEMS AMOUNT ITEMS AMOUNT .00 33 43.92 .00 .00 .00 04-13-10 38 48.92 81 89.00 25 15.00 .00 6 6.00 TOTALS 38 48.92 114 132.92 25 15.00 .00 6 6.00
FOR CUSTOMER SERVICE CALL (877) 895-3278 SUMMARY OF DAILY TOTALS POSTED IN CURRENT RECONCILIATION PERIOD FOR PAID CHECKS, ISSUES, STOPS PLACED, STOPS REMOVED, AND CANCELS. 9

Account Reconcilement Report Guide

Credits Report
The BMO Credits Report provides credit detail, sorted and subtotaled by the serial location number that is pre-encoded on account deposit slips.

REPORT CHARACTERISTICS
• Credit activity sorted and subtotaled
by serial number.
– Includes total item count and
total dollars
– Sorted by post date within each
serial number range
• Credits without serial numbers are
segregated with a “0000000000” serial
number.
• Posting trancode number and trancode
description as identified
on the BMO posting system are
included.
• Report totals are provided at the
end of the report.
• Data provided is for the period
being reconciled.
• Report content is available as a PDF
file or can be downloaded and saved
as a CSV file.

DATE: 04/13/10 BMO BANK N.A. PAGE 1 RPT : R-810 CREDITS REPORT AS OF: 04/13/10 TEAM: 014 BRANCH: 00000 BANK: 028 ACCOUNT: xxxxxxxxxx ABC Company

SERIAL NUMBER AMOUNT POST DATE TRAN CODE TRAN CODE DESCRIPTION ---------------------------------------------------------------------------------------------------------------------------------- 0000000000 688,389.99 04/13/10 00021 ACH DEPOSIT 0000000000 279,970.00 04/13/10 00037 INCOMING WIRE 0000000000 125,856.00 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 72,305.00 04/13/10 02003 EDI/EFT CCD+ CREDIT 0000000000 44,961.00 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 37,335.00 04/13/10 00037 INCOMING WIRE 0000000000 35,444.13 04/13/10 00021 ACH DEPOSIT 0000000000 34,957.18 04/13/10 00037 INCOMING WIRE 0000000000 28,250.63 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 22,129.64 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 19,632.68 04/13/10 00037 INCOMING WIRE 0000000000 19,628.91 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 19,068.34 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 18,864.43 04/13/10 00037 INCOMING WIRE 0000000000 16,736.70 04/13/10 00021 ACH DEPOSIT 0000000000 14,513.60 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 13,950.44 04/13/10 00037 INCOMING WIRE 0000000000 13,804.07 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 12,585.24 04/13/10 00037 INCOMING WIRE 0000000000 10,674.39 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 9,204.05 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 8,405.55 04/13/10 00021 ACH DEPOSIT 0000000000 7,810.61 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 7,768.68 04/13/10 00021 ACH DEPOSIT 0000000000 7,701.75 04/13/10 00037 INCOMING WIRE 0000000000 7,375.72 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 7,037.79 04/13/10 00021 ACH DEPOSIT 0000000000 6,960.41 04/13/10 00037 INCOMING WIRE 0000000000 6,885.00 04/13/10 02003 EDI/EFT CCD+ CREDIT 0000000000 6,785.00 04/13/10 00037 INCOMING WIRE 0000000000 5,763.58 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 5,172.14 04/13/10 00037 INCOMING WIRE 0000000000 4,785.00 04/13/10 00037 INCOMING WIRE 0000000000 4,124.16 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 3,997.72 04/13/10 00021 ACH DEPOSIT 0000000000 3,980.82 04/13/10 00037 INCOMING WIRE 0000000000 3,846.05 04/13/10 00021 ACH DEPOSIT 0000000000 3,838.72 04/13/10 00021 ACH DEPOSIT 0000000000 3,739.80 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 3,429.59 04/13/10 00021 ACH DEPOSIT 0000000000 2,666.09 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 2,567.55 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 2,529.48 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 2,528.73 04/13/10 00021 ACH DEPOSIT 0000000000 2,144.00 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 2,108.17 04/13/10 00021 ACH DEPOSIT 0000000000 1,941.83 04/13/10 00037 INCOMING WIRE 0000000000 1,758.14 04/13/10 00021 ACH DEPOSIT 0000000000 1,744.83 04/13/10 00037 INCOMING WIRE 0000000000 1,534.11 04/13/10 00037 INCOMING WIRE 0000000000 1,525.09 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 1,468.71 04/13/10 00021 ACH DEPOSIT 0000000000 1,228.10 04/13/10 02005 EDI/EFT CTX CREDIT 11

Account Reconcilement Report Guide

DATE: 04/13/10 BMO BANK N.A. PAGE 2 RPT : R-810 CREDITS REPORT AS OF: 04/13/10 TEAM: 014 BRANCH: 00000 BANK: 028 ACCOUNT: xxxxxxxxxx ABC Company
SERIAL NUMBER AMOUNT POST DATE TRAN CODE TRAN CODE DESCRIPTION ---------------------------------------------------------------------------------------------------------------------------------- 0000000000 1,176.70 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 1,049.54 04/13/10 00021 ACH DEPOSIT 0000000000 989.09 04/13/10 00021 ACH DEPOSIT 0000000000 915.13 04/13/10 00037 INCOMING WIRE 0000000000 901.38 04/13/10 00021 ACH DEPOSIT 0000000000 818.52 04/13/10 00021 ACH DEPOSIT 0000000000 794.37 04/13/10 00021 ACH DEPOSIT 0000000000 703.12 04/13/10 00037 INCOMING WIRE 0000000000 686.92 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 608.20 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 599.20 04/13/10 02003 EDI/EFT CCD+ CREDIT 0000000000 547.66 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 455.70 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 435.95 04/13/10 00021 ACH DEPOSIT 0000000000 341.60 04/13/10 00021 ACH DEPOSIT 0000000000 334.90 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 330.00 04/13/10 00021 ACH DEPOSIT 0000000000 315.44 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 288.51 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 286.59 04/13/10 00021 ACH DEPOSIT 0000000000 284.96 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 238.50 04/13/10 00021 ACH DEPOSIT 0000000000 215.00 04/13/10 00037 INCOMING WIRE 0000000000 194.66 04/13/10 00021 ACH DEPOSIT 0000000000 176.40 04/13/10 00021 ACH DEPOSIT 0000000000 140.55 04/13/10 00021 ACH DEPOSIT 0000000000 132.83 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 76.87 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 50.06 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 31.76 04/13/10 00021 ACH DEPOSIT 0000000000 13.48 04/13/10 02005 EDI/EFT CTX CREDIT 0000000000 193,423.11 04/13/10 02323 FOR SERIAL NUMBER: 0000000000
TOTAL ITEMS: 85 1,880,971.04
0000033758 413,576.34 04/13/10 02142 LOCKBOX DEPOSIT 0000033758 296,911.57 04/13/10 02142 LOCKBOX DEPOSIT FOR SERIAL NUMBER: 0000033758
TOTAL ITEMS: 2 710,487.91
0000033809 3,080.65 04/13/10 02142 LOCKBOX DEPOSIT
FOR SERIAL NUMBER: 0000033809
TOTAL ITEMS: 1 3,080.65
0000039068 28,923.22 04/13/10 02142 LOCKBOX DEPOSIT
FOR SERIAL NUMBER: 0000039068
TOTAL ITEMS: 1 28,923.22
0000039518 106,764.29 04/13/10 02142 LOCKBOX DEPOSIT
12 Credits Report

Account Reconcilement Report Guide

Credits Report
DATE: 04/13/10 BMO BANK N.A. PAGE 3 RPT : R-810 CREDITS REPORT AS OF: 04/13/10 TEAM: 014 BRANCH: 00000 BANK: 028 ACCOUNT: xxxxxxxxxx ABC Company

SERIAL NUMBER AMOUNT POST DATE TRAN CODE TRAN CODE DESCRIPTION ---------------------------------------------------------------------------------------------------------------------------------- FOR SERIAL NUMBER: 0000039518
TOTAL ITEMS: 1 106,764.29
0000039821 495.00 04/13/10 02142 LOCKBOX DEPOSIT
FOR SERIAL NUMBER: 0000039821
TOTAL ITEMS: 1 495.00
0000062437 286.35 04/13/10 00029 ZBA DEPOSIT
FOR SERIAL NUMBER: 0000062437
TOTAL ITEMS: 1 286.35
0000071685 16,422.46 04/13/10 02142 LOCKBOX DEPOSIT
FOR SERIAL NUMBER: 0000071685
TOTAL ITEMS: 1 16,422.46
0000071771 185,822.18 04/13/10 02142 LOCKBOX DEPOSIT 0000071771 141,319.39 04/13/10 02142 LOCKBOX DEPOSIT 0000071771 122,929.68 04/13/10 02142 LOCKBOX DEPOSIT FOR SERIAL NUMBER: 0000071771
TOTAL ITEMS: 3 450,071.25
0000071891 63,129.44 04/13/10 02142 LOCKBOX DEPOSIT
FOR SERIAL NUMBER: 0000071891
TOTAL ITEMS: 1 63,129.44
0000071920 56,800.57 04/13/10 02142 LOCKBOX DEPOSIT
FOR SERIAL NUMBER: 0000071920
TOTAL ITEMS: 1 56,800.57
0000071949 26,134.61 04/13/10 02142 LOCKBOX DEPOSIT 0000071949 614.18 04/13/10 02142 LOCKBOX DEPOSIT FOR SERIAL NUMBER: 0000071949
TOTAL ITEMS: 2 26,748.79
0000095635 145,135.43 04/13/10 02142 LOCKBOX DEPOSIT 0000095635 12,496.01 04/13/10 02142 LOCKBOX DEPOSIT FOR SERIAL NUMBER: 0000095635
TOTAL ITEMS: 2 157,631.44
0000095788 28,175.61 04/13/10 02142 LOCKBOX DEPOSIT 0000095788 23,803.65 04/13/10 02142 LOCKBOX DEPOSIT 0000095788 20,828.99 04/13/10 02142 LOCKBOX DEPOSIT 0000095788 17,190.18 04/13/10 02142 LOCKBOX DEPOSIT 0000095788 16,183.18 04/13/10 02142 LOCKBOX DEPOSIT 13

Account Reconcilement Report Guide

Credits Report
DATE: 04/13/10 BMO BANK N.A. PAGE 4 RPT : R-810 CREDITS REPORT AS OF: 04/13/10 TEAM: 014 BRANCH: 00000 BANK: 028 ACCOUNT: xxxxxxxxxx ABC Company

SERIAL NUMBER AMOUNT POST DATE TRAN CODE TRAN CODE DESCRIPTION ---------------------------------------------------------------------------------------------------------------------------------- 0000095788 13,197.57 04/13/10 02142 LOCKBOX DEPOSIT FOR SERIAL NUMBER: 0000095788
TOTAL ITEMS: 6 119,379.18
0000134750 111.78 04/13/10 00029 ZBA DEPOSIT
FOR SERIAL NUMBER: 0000134750
TOTAL ITEMS: 1 111.78
TOTAL FOR ACCOUNT xxxxxxxxxx ABC Company
TOTAL ITEMS: 109 3,621,303.37
14

Account Reconcilement Report Guide

Outstanding Settlement Report and Account Reconciliation Statement The BMO Outstanding Settlement Report provides summary totals and should be viewed in conjunction with the Account Reconciliation Statement.

Both reports are available as a PDF file.

The Account Reconciliation Statement
can be downloaded and saved as a
CSV file.

DATE: 04/30/10 AS OF: 04/30/10 TEAM: 032
BANK: 028
BMO BANK N.A.

ABC Company
ACCOUNT NO. 123-456-789-0 PAGE: 1

REPORT DESCRIPTION ---------------------------------- ----------------------------------------------------------------------------------------

OUTSTANDING SETTLEMENT REPORT SUMMARY TOTALS BY TYPE THAT CALCULATE THE NEW

OUTSTANDING BALANCE FOR THE CURRENT RECONCILIATION PERIOD

ACCOUNT RECONCILIATION STATEMENT DETAIL OF OUTSTANDING SETTLEMENT REPORT TOTALS FOR CUSTOMER SERVICE CALL (877) 895-3278
17

Account Reconcilement Report Guide

Outstanding Settlement Report

REPORT CHARACTERISTICS
• Outstanding check total at the
beginning of the reconciled cycle.
• Activity impacting the outstanding
check balance.
• Ending outstanding check balance at
the end of the reconciled cycle.
• Transaction types summarized by the
Outstanding Settlement Report for the
period reconciled. This can commonly
include check issue records added,
posted checks, stopped or cancelled
check issue records, and discrepancies.
• The Miscellaneous Debit total is
strictly for informational purposes
only. This total is not part of your New
Outstanding balance calculations.

A complete breakdown of this total
can be found on the stand alone
Miscellaneous Debit Report.
18 DATE: 09/04/14 CLIENT NAME: AS OF: 08/31/14
TEAM: 033 OUTSTANDING SETTLEMENT REPORT
BANK: 028 ACCOUNT NO. 1234567890 PAGE: 1

ARP TOTALS
---------------------
Previous Outstanding $783,375.01
+ New Issues $5,183,698.24
+ Paid No Issues $0.00
+ Stops Removed $0.00
- Stop Payments $0.00
- Cancellations $408,418.82
- Prev PNI Issue Recvd $0.00
- Prev Stop Issue Recvd $0.00
- Prev Cancel Issue Recvd $0.00
- Paid Checks $4,982,613.94
(Misc. Debits) *** $2,691,477.64
- Previous O/S Deleted $0.00
New Outstanding $576,040.49
FOR CUSTOMER SERVICE CALL (877) 895-3278

SUMMARY TOTALS BY TYPE THAT CALCULATE THE NEW OUTSTANDING BALANCE FOR THE CURRENT RECONCILIATION PERIOD.
*** The Miscellaneous Debits Total is for information purposes only.

This total is not part of your New Outstanding Balance.

Account Reconcilement Report Guide

Account Reconciliation Statement

REPORT CHARACTERISTICS
• Includes activity detail in subtotaled
sections for each category contained
within the report.
• Each item includes serial number,
effective date, and dollar amount.
• Exception condition where applicable
(for example, “Paid against stale” or
“Paid no issue”).
• Payee name when that information
is supplied in the check issue file
and client subscribes to the service.

Payee name will be truncated for
reporting purposes.
• Transaction detail is sorted by
serial number.
• Totals are provided for item counts
and transaction type in dollars at the
end of the report.

DATE: 04/30/10 PAGE: 2 RPT: R-801 BMO BANK N.A.

ACCOUNT RECONCILIATION STATEMENT AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

SERIAL EFFECTIVE DATE AMOUNT EXCEPTION CONDITION PAYEE IDENTIFICATION -------------------------------------------------------------------------------------------------------------------- ISSUES:
00000880110 04/13/10 1.00 00000880111 04/13/10 1.00 00000880112 04/13/10 1.00 00000880113 04/13/10 1.00 00000880114 04/13/10 1.00 00000880115 04/13/10 1.00 00000880116 04/13/10 1.00 00000880117 04/13/10 1.00 00000880118 04/13/10 1.00 00000880119 04/13/10 1.00 00004480178 10/18/09 1.78 00004480179 10/17/09 1.79 00004480180 10/16/09 1.80 00004480181 10/15/09 1.81 00004480182 10/14/09 1.82 00004480183 10/13/09 1.83 00004480184 10/12/09 1.84 00004480185 10/11/09 1.85 00004480186 10/10/09 1.86 00004480187 10/09/09 1.87 00004480188 10/08/09 1.88 00004480189 10/07/09 1.89 00004480190 10/06/09 1.90 00004480310 04/13/10 1.00 00004480311 04/13/10 1.00 00004480312 04/13/10 1.00 00004480313 04/13/10 1.00 00004480314 04/13/10 1.00 00004480410 04/13/10 1.00 00004480411 04/13/10 1.00 00004480412 04/13/10 1.00 00004480413 04/13/10 1.00 00004480414 04/13/10 1.00 00004480510 04/13/10 1.00 00004480511 04/13/10 1.00 00004480512 04/13/10 1.00 00004480513 04/13/10 1.00 00004480514 04/13/10 1.00 00004480610 04/13/10 1.00 00004480611 04/13/10 1.00 00004480612 04/13/10 1.00 00004480613 04/13/10 1.00 00004480614 04/13/10 1.00 00004480710 04/01/08 1.00 00004480711 04/01/08 1.00 00004480712 04/01/08 1.00 00004480713 04/01/08 1.00 00004480714 04/01/08 1.00 00004480715 04/01/08 1.00 00004480716 04/01/08 1.00 00004480717 04/01/08 1.00 19

Account Reconcilement Report Guide

Account Reconciliation Statement
DATE: 04/30/10 PAGE: 3 RPT: R-801 BMO BANK N.A.

ACCOUNT RECONCILIATION STATEMENT AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

SERIAL EFFECTIVE DATE AMOUNT EXCEPTION CONDITION PAYEE IDENTIFICATION -------------------------------------------------------------------------------------------------------------------- ISSUES:
00004480718 04/01/08 1.00 00004480719 04/01/08 1.00 00004480720 04/01/08 1.00 00004480721 04/01/08 1.00 00004480722 04/01/08 1.00 00004480723 04/01/08 1.00 00004480724 04/01/08 1.00 00004480725 04/01/08 1.00 00004480726 04/01/08 1.00 00004480727 04/01/08 1.00 00004480728 04/01/08 1.00 00004480729 04/01/08 1.00 TOTAL ISSUES: 114 ITEMS 132.92 STOP PAYMENTS:
00004480110 01/01/01 1.00 STOP PAYMENT 00004480111 01/01/01 1.00 STOP PAYMENT 00004480112 01/01/01 1.00 STOP PAYMENT 00004480113 01/01/01 1.00 STOP PAYMENT 00004480114 01/01/01 1.00 STOP PAYMENT 00004480210 01/01/01 1.00 STOP PAYMENT 00004480211 01/01/01 1.00 STOP PAYMENT 00004480212 01/01/01 1.00 STOP PAYMENT 00004480213 01/01/01 1.00 STOP PAYMENT 00004480214 01/01/01 1.00 STOP PAYMENT 00004480410 04/13/10 1.00 STOP PAYMENT 00004480411 04/13/10 1.00 STOP PAYMENT 00004480412 04/13/10 1.00 STOP PAYMENT 00004480413 04/13/10 1.00 STOP PAYMENT 00004480414 04/13/10 1.00 STOP PAYMENT 00004480510 04/13/10 1.00 STOP PAYMENT 00004480511 04/13/10 1.00 STOP PAYMENT 00004480512 04/13/10 1.00 STOP PAYMENT 00004480513 04/13/10 1.00 STOP PAYMENT 00004480514 04/13/10 1.00 STOP PAYMENT 00004480610 04/13/10 1.00 STOP PAYMENT 00004480611 04/13/10 1.00 STOP PAYMENT 00004480612 04/13/10 1.00 STOP PAYMENT 00004480613 04/13/10 1.00 STOP PAYMENT 00004480614 04/13/10 1.00 STOP PAYMENT TOTAL STOP PAYMENTS: 25 ITEMS 25.00 CANCELS:
00000850110 04/13/10 1.00 00004480510 04/13/10 1.00 00004480511 04/13/10 1.00 00004480512 04/13/10 1.00 00004480513 04/13/10 1.00 00004480514 04/13/10 1.00 20

Account Reconcilement Report Guide

Account Reconciliation Statement
DATE: 04/30/10 PAGE: 4 RPT: R-801 BMO BANK N.A.

ACCOUNT RECONCILIATION STATEMENT AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

SERIAL EFFECTIVE DATE AMOUNT EXCEPTION CONDITION PAYEE IDENTIFICATION -------------------------------------------------------------------------------------------------------------------- TOTAL CANCELS: 6 ITEMS 6.00
PAID CHECKS:
00000810110 04/13/10 1.00 00000810111 04/13/10 1.00 00000810112 04/13/10 1.00 00000810113 04/13/10 1.00 00000810114 04/13/10 1.00 00000810115 04/13/10 1.00 00000810116 04/13/10 1.00 00000810117 04/13/10 1.00 00000810118 04/13/10 1.00 00000810119 04/13/10 1.00 00000830110 04/13/10 1.00 00000830111 04/13/10 1.00 00000830112 04/13/10 1.00 00000830113 04/13/10 1.00 00000830114 04/13/10 1.00 00000830115 04/13/10 1.00 00000830116 04/13/10 1.00 00000830117 04/13/10 1.00 00000830118 04/13/10 1.00 00000830119 04/13/10 1.00 00004480178 10/18/09 1.78 00004480179 10/17/09 1.79 00004480180 10/16/09 1.80 00004480181 10/15/09 1.81 00004480182 10/14/09 1.82 00004480183 10/13/09 1.83 00004480184 10/12/09 1.84 00004480185 10/11/09 1.85 00004480186 10/10/09 1.86 00004480187 10/09/09 1.87 00004480188 10/08/09 1.88 00004480189 10/07/09 1.89 00004480190 10/06/09 1.90 00004480710 04/01/08 1.00 00004480711 04/01/08 1.00 00004480712 04/01/08 1.00 00004480713 04/01/08 1.00 00004480714 04/01/08 1.00 TOTAL PAID CHECKS: 38 ITEMS 48.92 21

Account Reconcilement Report Guide

Exception Summary Report

REPORT CHARACTERISTICS
• Details items by exception type for the
reconciliation cycle.
• Exception types include:
– Paid no issue
– Paid discrepancy
– Paid against stop
– Paid against cancel
– Paid against stale
– Duplicate
• Includes a “Matched” or “Unmatched”
designation against check issue
register. If the item is matched a
match date is provided.
• Provides total item counts and total
dollars at the end of each transaction
type section.
• Report totals provided at the end of
the report.
• Data provided is for the period
being reconciled.
• Reports will not include the
transaction level “DR” or “CR” item
categorization that was included on
prior reports.
• Report is available as a PDF file.

DATE: 04/30/10 PAGE 1 RPT : R-815 BMO BANK N.A.

EXCEPTION SUMMARY REPORT AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

EXCEPTION CONDITION SERIAL NUMBER ISSUE DATE PAID DATE MATCHED/UNMATCHED MATCH DATE AMOUNT ---------------------------------------------------------------------------------------------------------------------------------- PAID AGAINST STOP 0004480210 01/01/01 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STOP 0004480211 01/01/01 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STOP 0004480212 01/01/01 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STOP 0004480213 01/01/01 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STOP 0004480214 01/01/01 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STOP 0004480610 04/13/10 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STOP 0004480611 04/13/10 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STOP 0004480612 04/13/10 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STOP 0004480613 04/13/10 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STOP 0004480614 04/13/10 04/11/10 MATCHED 04/11/10 1.00 FOR EXCEPTION STATUS: PAID AGAINST STOP
TOTAL ITEMS: 10 10.00
PAID AGAINST STALE 0004480182 10/14/09 04/11/10 MATCHED 04/11/10 1.82 PAID AGAINST STALE 0004480183 10/13/09 04/11/10 MATCHED 04/11/10 1.83 PAID AGAINST STALE 0004480184 10/12/09 04/11/10 MATCHED 04/11/10 1.84 PAID AGAINST STALE 0004480185 10/11/09 04/11/10 MATCHED 04/11/10 1.85 PAID AGAINST STALE 0004480186 10/10/09 04/11/10 MATCHED 04/11/10 1.86 PAID AGAINST STALE 0004480187 10/09/09 04/11/10 MATCHED 04/11/10 1.87 PAID AGAINST STALE 0004480188 10/08/09 04/11/10 MATCHED 04/11/10 1.88 PAID AGAINST STALE 0004480189 10/07/09 04/11/10 MATCHED 04/11/10 1.89 PAID AGAINST STALE 0004480190 10/06/09 04/11/10 MATCHED 04/11/10 1.90 PAID AGAINST STALE 0004480710 04/01/08 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STALE 0004480711 04/01/08 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STALE 0004480712 04/01/08 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STALE 0004480713 04/01/08 04/11/10 MATCHED 04/11/10 1.00 PAID AGAINST STALE 0004480714 04/01/08 04/11/10 MATCHED 04/11/10 1.00 FOR EXCEPTION STATUS: PAID AGAINST STALE
TOTAL ITEMS: 14 21.74
TOTAL FOR ACCOUNT 1234567890 ABC Company
TOTAL ITEMS: 24 31.74
23

Account Reconcilement Report Guide

Outstanding Check Detail by Serial Number Report
This Report is sorted in serial number order. For the same data sorted by item amount, refer to the Outstanding Check Detail by Amount Report. • Data elements include:
– Items that have been issued
but remain outstanding or
unmatched at the end of the
reconciliation period
– Exception condition (i.e. stale
date exception) if applicable
– Additional customer information as
supplied in the check issue file
– Payee name—if found in the check
issue file and you subscribe to the
payee name verification service
– Issue date, as included in the
check issue file
– Item dollar amount
• Report totals are included at the end
of the report.
• Data includes outstanding check issue
records as of the end of the cycle
being reconciled.
• Report content is available as a PDF
file or can be downloaded and saved
as a CSV file.

DATE: 04/30/10 PAGE 1 RPT : R-820 BMO BANK N.A.

OUTSTANDING CHECK DETAIL BY SERIAL NUMBER AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

ISSUE DATE SERIAL NUMBER AMOUNT EXCEPTION CONDITION CUSTOMER INFO PAYEE IDENTIFICATION ---------------------------------------------------------------------------------------------------------------------------------- 04/13/10 0000800110 1.00 USER INFORMATIO 04/13/10 0000800111 1.00 04/13/10 0000800112 1.00 04/13/10 0000800113 1.00 04/13/10 0000800114 1.00 04/13/10 0000800115 1.00 04/13/10 0000800116 1.00 04/13/10 0000800117 1.00 04/13/10 0000800118 1.00 04/13/10 0000800119 1.00 04/13/10 0000840119 1.00 04/13/10 0000850111 1.00 04/13/10 0000850112 1.00 04/13/10 0000850113 1.00 04/13/10 0000850114 1.00 04/13/10 0000850115 1.00 04/13/10 0000850116 1.00 04/13/10 0000850117 1.00 04/13/10 0000850118 1.00 04/13/10 0000850119 1.00 04/13/10 0000870110 1.80 04/13/10 0000870111 1.80 04/13/10 0000870112 1.80 04/13/10 0000870113 1.80 04/13/10 0000870114 1.80 04/13/10 0000870115 1.80 04/13/10 0000870116 1.80 04/13/10 0000870117 1.80 04/13/10 0000870118 1.80 04/13/10 0000870119 1.80 04/13/10 0000880110 1.00 04/13/10 0000880111 1.00 04/13/10 0000880112 1.00 04/13/10 0000880113 1.00 04/13/10 0000880114 1.00 04/13/10 0000880115 1.00 04/13/10 0000880116 1.00 04/13/10 0000880117 1.00 04/13/10 0000880118 1.00 04/13/10 0000880119 1.00 04/13/10 0004480310 1.00 USER INFORMATIO 04/13/10 0004480311 1.00 04/13/10 0004480312 1.00 04/13/10 0004480313 1.00 04/13/10 0004480314 1.00 04/01/08 0004480715 1.00 STALE DATED 04/01/08 0004480716 1.00 STALE DATED 04/01/08 0004480717 1.00 STALE DATED 04/01/08 0004480718 1.00 STALE DATED 04/01/08 0004480719 1.00 STALE DATED 04/01/08 0004480720 1.00 STALE DATED 04/01/08 0004480721 1.00 STALE DATED 04/01/08 0004480722 1.00 STALE DATED 25

Account Reconcilement Report Guide

Outstanding Check Detail by Serial Number Report
DATE: 04/30/10 PAGE 2 RPT : R-820 BMO BANK N.A.

OUTSTANDING CHECK DETAIL BY SERIAL NUMBER AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

ISSUE DATE SERIAL NUMBER AMOUNT EXCEPTION CONDITION CUSTOMER INFO PAYEE IDENTIFICATION ---------------------------------------------------------------------------------------------------------------------------------- 04/01/08 0004480723 1.00 STALE DATED 04/01/08 0004480724 1.00 STALE DATED 04/01/08 0004480725 1.00 STALE DATED 04/01/08 0004480726 1.00 STALE DATED 04/01/08 0004480727 1.00 STALE DATED 04/01/08 0004480728 1.00 STALE DATED 04/01/08 0004480729 1.00 STALE DATED TOTAL FOR ACCOUNT 1234567890 ABC Company
TOTAL ITEMS: 60 68.00
26

Account Reconcilement Report Guide

Outstanding Check Detail by Amount Report
• Data elements include:
– Items that have been issued
but remain outstanding or
unmatched at the end of the
reconciliation period
– Exception condition (i.e. stale
date exception) if applicable
– Additional customer information as
supplied in the check issue file
– Payee name—if found in the check
issue file and you subscribe to the
payee name verification service
– Issue date, as included in the
check issue file
– Item dollar amount
• Report totals are included at the end
of the report.
• The report is sorted in ascending item
dollar amount.
• Data includes outstanding check issue
records as of the end of the cycle
being reconciled.
• Report content is available as a
PDF file.

DATE: 04/30/10 PAGE 1 RPT : R-825 BMO BANK N.A.

OUTSTANDING CHECK DETAIL BY AMOUNT AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

ISSUE DATE SERIAL NUMBER AMOUNT CUSTOMER INFO PAYEE IDENTIFICATION ---------------------------------------------------------------------------------------------------------------------------------- 04/13/10 0000800110 1.00 USER INFORMATIO 04/13/10 0000800111 1.00 04/13/10 0000800112 1.00 04/13/10 0000800113 1.00 04/13/10 0000800114 1.00 04/13/10 0000800115 1.00 04/13/10 0000800116 1.00 04/13/10 0000800117 1.00 04/13/10 0000800118 1.00 04/13/10 0000800119 1.00 04/13/10 0000840119 1.00 04/13/10 0000850111 1.00 04/13/10 0000850112 1.00 04/13/10 0000850113 1.00 04/13/10 0000850114 1.00 04/13/10 0000850115 1.00 04/13/10 0000850116 1.00 04/13/10 0000850117 1.00 04/13/10 0000850118 1.00 04/13/10 0000850119 1.00 04/13/10 0000880110 1.00 04/13/10 0000880111 1.00 04/13/10 0000880112 1.00 04/13/10 0000880113 1.00 04/13/10 0000880114 1.00 04/13/10 0000880115 1.00 04/13/10 0000880116 1.00 04/13/10 0000880117 1.00 04/13/10 0000880118 1.00 04/13/10 0000880119 1.00 04/13/10 0004480310 1.00 USER INFORMATIO 04/13/10 0004480311 1.00 04/13/10 0004480312 1.00 04/13/10 0004480313 1.00 04/13/10 0004480314 1.00 04/01/08 0004480715 1.00 04/01/08 0004480716 1.00 04/01/08 0004480717 1.00 04/01/08 0004480718 1.00 04/01/08 0004480719 1.00 04/01/08 0004480720 1.00 04/01/08 0004480721 1.00 04/01/08 0004480722 1.00 04/01/08 0004480723 1.00 04/01/08 0004480724 1.00 04/01/08 0004480725 1.00 04/01/08 0004480726 1.00 04/01/08 0004480727 1.00 04/01/08 0004480728 1.00 04/01/08 0004480729 1.00 04/13/10 0000870110 1.80 04/13/10 0000870111 1.80 04/13/10 0000870112 1.80 28

Account Reconcilement Report Guide

Outstanding Check Detail by Amount Report
DATE: 04/30/10 PAGE 2 RPT : R-825 BMO BANK N.A.

OUTSTANDING CHECK DETAIL BY AMOUNT AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

ISSUE DATE SERIAL NUMBER AMOUNT CUSTOMER INFO PAYEE IDENTIFICATION ---------------------------------------------------------------------------------------------------------------------------------- 04/13/10 0000870113 1.80 04/13/10 0000870114 1.80 04/13/10 0000870115 1.80 04/13/10 0000870116 1.80 04/13/10 0000870117 1.80 04/13/10 0000870118 1.80 04/13/10 0000870119 1.80 TOTAL FOR ACCOUNT 1234567890 ABC Company
TOTAL ITEMS: 60 68.00
29

Account Reconcilement Report Guide

Register Exceptions Report

REPORT CHARACTERISTICS
• Exception status of check issue
records: typical exception status
includes: no matching issue record,
a discrepancy compared to an issue
record, or duplicate items.
• Exception types including:
– Stop no issue
– Stop discrepancy
– Cancel no issue
– Cancel discrepancy
– Duplicate
– Duplicate Stop
– Duplicate Cancel
– Issue amount discrepancy
• The “Issue Date” or the check
issue date.
• Additional customer information as
supplied in the check issue file.
• Payee name—if found in the check
issue file and you subscribe to the
payee name verification service.
• Item count and total dollar
amount subtotaled for each
exception category.
• Data provided is for the period
being reconciled.
• Each exception category is sorted
by check serial number.

DATE: 04/30/10 PAGE : 01 RPT : R-840 BMO BANK N.A.

REGISTER EXCEPTIONS AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

ISSUE DATE SERIAL NUMBER AMOUNT EXCEPTION CONDITION CUSTOMER INFO PAYEE IDENTIFICATION ---------------------------------------------------------------------------------------------------------------------------------- 04/13/10 0000800110 1.00 DUPLICATE 04/13/10 0000800111 1.00 DUPLICATE 04/13/10 0000800112 1.00 DUPLICATE 04/13/10 0000800113 1.00 DUPLICATE 04/13/10 0000800114 1.00 DUPLICATE 04/13/10 0000800115 1.00 DUPLICATE 04/13/10 0000800116 1.00 DUPLICATE 04/13/10 0000800117 1.00 DUPLICATE 04/13/10 0000800118 1.00 DUPLICATE 04/13/10 0000800119 1.00 DUPLICATE 04/13/10 0000810110 1.00 DUPLICATE 04/13/10 0000810111 1.00 DUPLICATE 04/13/10 0000810112 1.00 DUPLICATE 04/13/10 0000810113 1.00 DUPLICATE 04/13/10 0000810114 1.00 DUPLICATE 04/13/10 0000810115 1.00 DUPLICATE 04/13/10 0000810116 1.00 DUPLICATE 04/13/10 0000810117 1.00 DUPLICATE 04/13/10 0000810118 1.00 DUPLICATE 04/13/10 0000810119 1.00 DUPLICATE 04/13/10 0000830110 1.00 DUPLICATE 04/13/10 0000830111 1.00 DUPLICATE 04/13/10 0000830112 1.00 DUPLICATE 04/13/10 0000830113 1.00 DUPLICATE 04/13/10 0000830114 1.00 DUPLICATE 04/13/10 0000830115 1.00 DUPLICATE 04/13/10 0000830116 1.00 DUPLICATE 04/13/10 0000830117 1.00 DUPLICATE 04/13/10 0000830118 1.00 DUPLICATE 04/13/10 0000830119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000840119 1.00 DUPLICATE 04/13/10 0000850110 1.00 DUPLICATE 04/13/10 0000850111 1.00 DUPLICATE 04/13/10 0000850112 1.00 DUPLICATE 04/13/10 0000850113 1.00 DUPLICATE 04/13/10 0000850114 1.00 DUPLICATE 04/13/10 0000850115 1.00 DUPLICATE 31

Account Reconcilement Report Guide

Register Exceptions Report
• Report totals are provided at the end
of the report.
• Report content is available as a
PDF file.

DATE: 04/30/10 PAGE : 02 RPT : R-840 BMO BANK N.A.

REGISTER EXCEPTIONS AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

ISSUE DATE SERIAL NUMBER AMOUNT EXCEPTION CONDITION CUSTOMER INFO PAYEE IDENTIFICATION ---------------------------------------------------------------------------------------------------------------------------------- 04/13/10 0000850116 1.00 DUPLICATE 04/13/10 0000850117 1.00 DUPLICATE 04/13/10 0000850118 1.00 DUPLICATE 04/13/10 0000850119 1.00 DUPLICATE 04/13/10 0000870110 1.80 DUPLICATE 04/13/10 0000870111 1.80 DUPLICATE 04/13/10 0000870112 1.80 DUPLICATE 04/13/10 0000870113 1.80 DUPLICATE 04/13/10 0000870114 1.80 DUPLICATE 04/13/10 0000870115 1.80 DUPLICATE 04/13/10 0000870116 1.80 DUPLICATE 04/13/10 0000870117 1.80 DUPLICATE 04/13/10 0000870118 1.80 DUPLICATE 04/13/10 0000870119 1.80 DUPLICATE 04/13/10 0000880110 1.00 DUPLICATE 04/13/10 0000880111 1.00 DUPLICATE 04/13/10 0000880112 1.00 DUPLICATE 04/13/10 0000880113 1.00 DUPLICATE 04/13/10 0000880114 1.00 DUPLICATE 04/13/10 0000880115 1.00 DUPLICATE 04/13/10 0000880116 1.00 DUPLICATE 04/13/10 0000880117 1.00 DUPLICATE 04/13/10 0000880118 1.00 DUPLICATE 04/13/10 0000880119 1.00 DUPLICATE 10/18/09 0004480178 1.78 DUPLICATE 10/17/09 0004480179 1.79 DUPLICATE 10/16/09 0004480180 1.80 DUPLICATE 10/15/09 0004480181 1.81 DUPLICATE 10/14/09 0004480182 1.82 DUPLICATE 10/13/09 0004480183 1.83 DUPLICATE 10/12/09 0004480184 1.84 DUPLICATE 10/11/09 0004480185 1.85 DUPLICATE 10/10/09 0004480186 1.86 DUPLICATE 10/09/09 0004480187 1.87 DUPLICATE 10/08/09 0004480188 1.88 DUPLICATE 10/07/09 0004480189 1.89 DUPLICATE 10/06/09 0004480190 1.90 DUPLICATE 04/13/10 0004480310 1.00 DUPLICATE 04/13/10 0004480311 1.00 DUPLICATE 04/13/10 0004480312 1.00 DUPLICATE 04/13/10 0004480313 1.00 DUPLICATE 04/13/10 0004480314 1.00 DUPLICATE 04/13/10 0004480410 1.00 DUPLICATE 04/13/10 0004480411 1.00 DUPLICATE 04/13/10 0004480412 1.00 DUPLICATE 04/13/10 0004480413 1.00 DUPLICATE 04/13/10 0004480414 1.00 DUPLICATE 04/13/10 0004480510 1.00 DUPLICATE 04/13/10 0004480511 1.00 DUPLICATE 04/13/10 0004480512 1.00 DUPLICATE 04/13/10 0004480513 1.00 DUPLICATE 04/13/10 0004480514 1.00 DUPLICATE 04/13/10 0004480610 1.00 DUPLICATE 32

Account Reconcilement Report Guide

Register Exceptions Report
DATE: 04/30/10 PAGE : 03 RPT : R-840 BMO BANK N.A.

REGISTER EXCEPTIONS AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

ISSUE DATE SERIAL NUMBER AMOUNT EXCEPTION CONDITION CUSTOMER INFO PAYEE IDENTIFICATION ---------------------------------------------------------------------------------------------------------------------------------- 04/13/10 0004480611 1.00 DUPLICATE 04/13/10 0004480612 1.00 DUPLICATE 04/13/10 0004480613 1.00 DUPLICATE 04/13/10 0004480614 1.00 DUPLICATE 04/01/08 0004480710 1.00 DUPLICATE 04/01/08 0004480711 1.00 DUPLICATE 04/01/08 0004480712 1.00 DUPLICATE 04/01/08 0004480713 1.00 DUPLICATE 04/01/08 0004480714 1.00 DUPLICATE 04/01/08 0004480715 1.00 DUPLICATE 04/01/08 0004480716 1.00 DUPLICATE 04/01/08 0004480717 1.00 DUPLICATE 04/01/08 0004480718 1.00 DUPLICATE 04/01/08 0004480719 1.00 DUPLICATE 04/01/08 0004480720 1.00 DUPLICATE 04/01/08 0004480721 1.00 DUPLICATE 04/01/08 0004480722 1.00 DUPLICATE 04/01/08 0004480723 1.00 DUPLICATE 04/01/08 0004480724 1.00 DUPLICATE 04/01/08 0004480725 1.00 DUPLICATE 04/01/08 0004480726 1.00 DUPLICATE 04/01/08 0004480727 1.00 DUPLICATE 04/01/08 0004480728 1.00 DUPLICATE 04/01/08 0004480729 1.00 DUPLICATE TOTAL ITEMS: 130 148.92 FOR EXCEPTION CATEGORY: DUPLICATE 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0000850110 1.00 DUPLICATE CANCEL 04/13/10 0004480510 1.00 DUPLICATE CANCEL 04/13/10 0004480511 1.00 DUPLICATE CANCEL 04/13/10 0004480512 1.00 DUPLICATE CANCEL 04/13/10 0004480513 1.00 DUPLICATE CANCEL 33

Account Reconcilement Report Guide

Register Exceptions Report
DATE: 04/30/10 PAGE : 04 RPT : R-840 BMO BANK N.A.

REGISTER EXCEPTIONS AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

ISSUE DATE SERIAL NUMBER AMOUNT EXCEPTION CONDITION CUSTOMER INFO PAYEE IDENTIFICATION ---------------------------------------------------------------------------------------------------------------------------------- 04/13/10 0004480514 1.00 DUPLICATE CANCEL TOTAL ITEMS: 26 26.00 FOR EXCEPTION CATEGORY: DUPLICATE CANCEL TOTAL FOR ACCOUNT 1234567890 ABC Company
TOTAL ITEMS: 156 174.92
34

Account Reconcilement Report Guide

Payee Name Report
• Contains all Paid and Unpaid
(outstanding) items with the Payee
Names as provided in your issue file.
• This Report will only be generated
for subscribers to the payee name
verification service.
• Item content includes serial number,
amount, date paid, date issued,
sequence number and payee name as
provided in the check issue record.
• Report content is available as a PDF
file or can be downloaded and saved
as a CSV file.

BMO BANK N.A.

Account Reconcilement Report Guide

Issued and Paid Check Listing
The Report provides side-by-side detail of issued versus paid check activity for the most recently completed reconciliation cycle. • On the left, a section indicates the
issue record information. This data
is sorted by serial number and
includes the effective date of the
issued check and the dollar amount
of the issue record.
• On the right, a section includes
“Paid/Stop/Cancel” information to
match against the issue records. This
information includes the effective date
of a matching transaction, the dollar
amount of the item and an exception
status where applicable.
• Items that carry a dollar amount
discrepancy from the “Issued” to
the “Paid/Stop/Cancel” sections will
be identified by values in the
“Difference” column.
• Report totals are provided at the end
of the report.
• Data provided is for the period being
reconciled.
• Report content is available as a
PDF file.

DATE: 04/30/10 PAGE 1 RPT : R-860 BMO BANK N.A.

ISSUED AND PAID CHECK LISTING AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company
|-------------------ISSUE-----------------------| |---------------------PAID/STOP/CANCEL----------------------| SERIAL NUMBER ISSUE DATE AMOUNT EFFECTIVE AMOUNT EXCEPTION CONDITION DIFFERENCE ---------------------------------------------------------------------------------------------------------------------------------- 0000810110 04/13/10 1.00 04/13/10 1.00 0.00 0000810111 04/13/10 1.00 04/13/10 1.00 0.00 0000810112 04/13/10 1.00 04/13/10 1.00 0.00 0000810113 04/13/10 1.00 04/13/10 1.00 0.00 0000810114 04/13/10 1.00 04/13/10 1.00 0.00 0000810115 04/13/10 1.00 04/13/10 1.00 0.00 0000810116 04/13/10 1.00 04/13/10 1.00 0.00 0000810117 04/13/10 1.00 04/13/10 1.00 0.00 0000810118 04/13/10 1.00 04/13/10 1.00 0.00 0000810119 04/13/10 1.00 04/13/10 1.00 0.00 0000830110 04/13/10 1.00 04/13/10 1.00 0.00 0000830111 04/13/10 1.00 04/13/10 1.00 0.00 0000830112 04/13/10 1.00 04/13/10 1.00 0.00 0000830113 04/13/10 1.00 04/13/10 1.00 0.00 0000830114 04/13/10 1.00 04/13/10 1.00 0.00 0000830115 04/13/10 1.00 04/13/10 1.00 0.00 0000830116 04/13/10 1.00 04/13/10 1.00 0.00 0000830117 04/13/10 1.00 04/13/10 1.00 0.00 0000830118 04/13/10 1.00 04/13/10 1.00 0.00 0000830119 04/13/10 1.00 04/13/10 1.00 0.00 0000850110 04/13/10 1.00 04/13/10 1.00 CANCEL PLACED 0.00 0004480110 01/01/01 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480111 01/01/01 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480112 01/01/01 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480113 01/01/01 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480114 01/01/01 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480178 10/18/09 1.78 04/13/10 1.78 0.00 0004480179 10/17/09 1.79 04/13/10 1.79 0.00 0004480180 10/16/09 1.80 04/13/10 1.80 0.00 0004480181 10/15/09 1.81 04/13/10 1.81 0.00 0004480182 10/14/09 1.82 04/13/10 1.82 0.00 0004480182 10/14/09 1.82 04/11/10 1.82 PAID AGAINST STALE 0.00 0004480183 10/13/09 1.83 04/13/10 1.83 0.00 0004480183 10/13/09 1.83 04/11/10 1.83 PAID AGAINST STALE 0.00 0004480184 10/12/09 1.84 04/13/10 1.84 0.00 0004480184 10/12/09 1.84 04/11/10 1.84 PAID AGAINST STALE 0.00 0004480185 10/11/09 1.85 04/13/10 1.85 0.00 0004480185 10/11/09 1.85 04/11/10 1.85 PAID AGAINST STALE 0.00 0004480186 10/10/09 1.86 04/13/10 1.86 0.00 0004480186 10/10/09 1.86 04/11/10 1.86 PAID AGAINST STALE 0.00 0004480187 10/09/09 1.87 04/13/10 1.87 0.00 0004480187 10/09/09 1.87 04/11/10 1.87 PAID AGAINST STALE 0.00 0004480188 10/08/09 1.88 04/13/10 1.88 0.00 0004480188 10/08/09 1.88 04/11/10 1.88 PAID AGAINST STALE 0.00 0004480189 10/07/09 1.89 04/13/10 1.89 0.00 0004480189 10/07/09 1.89 04/11/10 1.89 PAID AGAINST STALE 0.00 0004480190 10/06/09 1.90 04/13/10 1.90 0.00 0004480190 10/06/09 1.90 04/11/10 1.90 PAID AGAINST STALE 0.00 0004480210 01/01/01 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480210 01/01/01 1.00 04/11/10 1.00 PAID AGAINST STOP 0.00 0004480211 01/01/01 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480211 01/01/01 1.00 04/11/10 1.00 PAID AGAINST STOP 0.00 38

Account Reconcilement Report Guide

Issued and Paid Check Listing
DATE: 04/30/10 PAGE 2 RPT : R-860 BMO BANK N.A.

ISSUED AND PAID CHECK LISTING AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company
|-------------------ISSUE-----------------------| |---------------------PAID/STOP/CANCEL----------------------| SERIAL NUMBER ISSUE DATE AMOUNT EFFECTIVE AMOUNT EXCEPTION CONDITION DIFFERENCE ---------------------------------------------------------------------------------------------------------------------------------- 0004480212 01/01/01 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480212 01/01/01 1.00 04/11/10 1.00 PAID AGAINST STOP 0.00 0004480213 01/01/01 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480213 01/01/01 1.00 04/11/10 1.00 PAID AGAINST STOP 0.00 0004480214 01/01/01 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480214 01/01/01 1.00 04/11/10 1.00 PAID AGAINST STOP 0.00 0004480410 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480411 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480412 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480413 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480414 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480510 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480511 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480512 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480513 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480514 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480610 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480610 04/13/10 1.00 04/11/10 1.00 PAID AGAINST STOP 0.00 0004480611 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480611 04/13/10 1.00 04/11/10 1.00 PAID AGAINST STOP 0.00 0004480612 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480612 04/13/10 1.00 04/11/10 1.00 PAID AGAINST STOP 0.00 0004480613 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480613 04/13/10 1.00 04/11/10 1.00 PAID AGAINST STOP 0.00 0004480614 04/13/10 1.00 04/13/10 1.00 STOP PLACED 0.00 0004480614 04/13/10 1.00 04/11/10 1.00 PAID AGAINST STOP 0.00 0004480710 04/01/08 1.00 04/13/10 1.00 0.00 0004480710 04/01/08 1.00 04/11/10 1.00 PAID AGAINST STALE 0.00 0004480711 04/01/08 1.00 04/13/10 1.00 0.00 0004480711 04/01/08 1.00 04/11/10 1.00 PAID AGAINST STALE 0.00 0004480712 04/01/08 1.00 04/13/10 1.00 0.00 0004480712 04/01/08 1.00 04/11/10 1.00 PAID AGAINST STALE 0.00 0004480713 04/01/08 1.00 04/13/10 1.00 0.00 0004480713 04/01/08 1.00 04/11/10 1.00 PAID AGAINST STALE 0.00 0004480714 04/01/08 1.00 04/13/10 1.00 0.00 0004480714 04/01/08 1.00 04/11/10 1.00 PAID AGAINST STALE 0.00 TOTAL FOR ACCOUNT 1234567890 ABC Company
TOTAL ISSUE AMOUNT: 106.66 TOTAL PAID/STOP/CANCEL AMOUNT: 106.66 TOTAL NUMBER OF ISSUES: 88 TOTAL NUMBER OF PAID/STOP/CANCEL: 88 NET DEBIT AND CREDIT AMOUNT: 0.00 TOTAL NUMBER OF DEBITS AND CREDITS: 0 39

Account Reconcilement Report Guide

Cancel Listing

REPORT CHARACTERISTICS
• Data elements include:
– Listing of cancelled check registers
existing on the bank’s Account
Reconciliation system at the most
recent cycle end
– Issue date and dollar value of
the cancelled item
– Exception status (cancelled,
cancelled discrepancy, and
cancelled no issue) is indicated
where applicable
• Report is sorted by item serial number.
• Indicates “010101” when issue date
is unknown.
• Report totals are provided at the end
of the report.
• Data provided is for the period
being reconciled.
• Report content is available as a
PDF file.

DATE: 04/30/10 BMO BANK N.A. PAGE 1 RPT : R-870 CANCEL LISTING AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company

SERIAL NUMBER ISSUE DATE AMOUNT EXCEPTION CONDITION
---------------------------------------------------------------------------------------------------------------------------------- 0000143693 01/01/01 12,012.00 CANCEL NO ISSUE 0000143694 01/01/01 435.00 CANCEL NO ISSUE 0000143695 01/01/01 536.63 CANCEL NO ISSUE 0004550130 04/01/10 1.00 CANCEL 0004550131 04/01/10 1.00 CANCEL 0004550230 04/01/10 1.00 CANCEL 0004550231 04/01/10 1.00 CANCEL 0004550330 01/01/01 1.00 CANCEL NO ISSUE 0004550331 01/01/01 1.00 CANCEL NO ISSUE 0004550340 04/01/10 7.00 CANCEL DISCREPANCY 0004550341 04/01/10 7.00 CANCEL DISCREPANCY 0004550370 04/01/10 1.00 CANCEL NO ISSUE 0004550370 04/01/10 1.00 CANCEL 0004550371 04/01/10 1.00 CANCEL NO ISSUE 0004550371 04/01/10 1.00 CANCEL 0004550380 04/01/10 7.00 CANCEL DISCREPANCY 0004550381 04/01/10 7.00 CANCEL DISCREPANCY 0004550424 01/01/01 1.00 CANCEL NO ISSUE 0004550425 01/01/01 1.00 CANCEL NO ISSUE 0004550426 04/01/10 7.00 CANCEL DISCREPANCY 0004550427 04/01/10 7.00 CANCEL DISCREPANCY 0004550434 04/01/10 1.00 CANCEL NO ISSUE 0004550434 04/01/10 1.00 CANCEL 0004550435 04/01/10 1.00 CANCEL NO ISSUE 0004550435 04/01/10 1.00 CANCEL 0004550620 04/01/10 0.00 CANCEL NO ISSUE 0004550620 04/01/10 0.00 CANCEL 0004550621 04/01/10 0.00 CANCEL 0004550621 04/01/10 0.00 CANCEL NO ISSUE TOTAL FOR ACCOUNT 1234567890 ABC Company
TOTAL ITEMS: 29 13,041.63
41

Account Reconcilement Report Guide

Stop Check Detail Report

REPORT CHARACTERISTICS
• Includes all existing stops as of the
end of the period.
• Stop date
• Serial number
• Amount
• Payee information if applicable
• A “yes” or “no” indicator if the check
has been cancelled
• Check status: check has been
presented and returned, or check has
not been presented
• Item count and total dollar amount
18 DATE: 03/31/14 BMO BANK N.A. 1 PAGE
RPT : R-890 STOP CHECK DETAIL AS OF: 03/31/14
TEAM: 006 BRANCH: 00000
BANK: 028 ACCOUNT: 1234567890 ABC COMPANY PAYABLES ACCOUNT

SERIAL NUMBER ISSUE DATE STOP DATE AMOUNT DESCRIPTION CANCEL PAYEE IDENTIFICATION ---------------------------------------------------------------------------------------------------------------------------------- 0002019843 10/26/11 2.00 STOP-CHECK HAS NOT BEEN PRESENTED NO PICT THIS ENTERTAIN 0002022423 04/05/12 12.00 STOP-CHECK HAS NOT BEEN PRESENTED NO FANDANGO INC. 0002026200 02/03/12 9.62 STOP-CHECK HAS NOT BEEN PRESENTED NO BEN ARN 0002027378 04/03/12 0.00 STOP-CHECK HAS NOT BEEN PRESENTED NO LIZA MARCH 0002027672 04/18/12 0.00 STOP-CHECK HAS NOT BEEN PRESENTED NO PURETRACKS 0002030612 08/02/12 0.00 STOP-CHECK HAS NOT BEEN PRESENTED NO VAN IWAARDEN ASSOCIATE 0002033802 09/05/12 300.25 STOP-CHECK HAS NOT BEEN PRESENTED NO GARDNER EQUIPMENT CO., 0002033990 08/07/12 0.00 STOP-CHECK HAS NOT BEEN PRESENTED NO ONE CLIQUE MEDIA LLC 0002034502 09/12/12 0.00 STOP-CHECK HAS NOT BEEN PRESENTED NO MADE BY HANDS INC 0002035915 10/25/12 1.00 STOP-CHECK HAS NOT BEEN PRESENTED NO STYLE ASI INC. 0002037099 10/30/12 0.00 STOP-CHECK HAS NOT BEEN PRESENTED NO AMAZON CORPORATE GIFT 0002037290 10/30/12 33.00 STOP-CHECK HAS NOT BEEN PRESENTED NO AMAZON CORPORATE GIFT 0002038070 12/06/12 0.00 STOP-CHECK HAS NOT BEEN PRESENTED NO HAMILTON BEACH 0002038110 12/13/12 0.00 STOP-CHECK HAS NOT BEEN PRESENTED NO MALIBU CREATIONS 0002038365 12/06/12 992.00 STOP-CHECK HAS NOT BEEN PRESENTED NO HAMILTON BEACH 0002038588 12/13/12 562.50 STOP-CHECK PRESENTED AND RETURNED NO BON CORPORATION 0002040815 01/18/13 0.00 STOP-CHECK HAS NOT BEEN PRESENTED NO NATIONAL GIFT CARD TOTAL FOR ACCOUNT 1234567890 ABC COMPANY PAYABLES ACCOUNT TOTAL ITEMS: 17 0.00

Account Reconcilement Report Guide

Stale Dated Checks

REPORT CHARACTERISTICS
• Data elements included:
– Lists stale issues existing on the
bank’s Account Reconciliation
system as of the most recent
cycle end
– Issue date of the stale item, along
with the item dollar amount
– Payee name—if found in the check
issue file and you subscribe to the
payee name verification service
– Additional customer information as
supplied in the check issue file
• The Report is sorted by item
serial number.
• Report totals are provided at the end
of the report.
• Report content is available as a
PDF file.

DATE: 04/30/10 PAGE 1 RPT : R-880 BMO BANK N.A.

STALE DATED CHECKS AS OF: 04/30/10 TEAM: 032 BRANCH: 00000 BANK: 028 ACCOUNT: 1234567890 ABC Company
SERIAL NUMBER ISSUE DATE AMOUNT CUSTOMER INFO PAYEE IDENTIFICATION ---------------------------------------------------------------------------------------------------------------------------------- 0004480715 04/01/08 1.00 0004480716 04/01/08 1.00 0004480717 04/01/08 1.00 0004480718 04/01/08 1.00 0004480719 04/01/08 1.00 0004480720 04/01/08 1.00 0004480721 04/01/08 1.00 0004480722 04/01/08 1.00 0004480723 04/01/08 1.00 0004480724 04/01/08 1.00 0004480725 04/01/08 1.00 0004480726 04/01/08 1.00 0004480727 04/01/08 1.00 0004480728 04/01/08 1.00 0004480729 04/01/08 1.00 TOTAL FOR ACCOUNT 1234567890 ABC Company
TOTAL ITEMS: 15 15.00
43

Account Reconcilement Report Guide

Return Items Instruction
To obtain return item information, you will need to log into Online Banking for Business, select the Check Imaging module and query the return item images. This query will provide details on deposited items returned (Chargebacks). Images are available for two years and queries need to be made within that timeframe to get the detailed returned item information.

If a representative at your company needs access to the Check Imaging module and does not have an Online Banking for Business user ID and password, contact your Treasury & Payment Solutions Sales Manager or call the Client Services Response Center at 1.877.895.3278.

Account Reconcilement Report Guide

Glossary of Terms
Cancel: Check register requests offset an outstanding
check issued in the account register. Also referred to as a “voided” item.

Cancel Discrepancy: Cancel requests for which an
issue record does exist on file, but the issued check and the cancel do not meet the match criteria.

Cancel No Issue: Cancel requests for which no issue
record exists on file within the same account.

Check: Transactions originated as non-electronic drafts drawn against the account.

Credit: These are transactions representing the deposit of funds into the account.

Debit: These are transactions originated as non-check
draws against the account.

Duplicate: Checks for which no issue record exists
on file within the same account due to the previously
outstanding issue record already being matched against
a paid check. Item will often be categorized as a “paid no issue” exception type.

Duplicate Cancel: Cancels for which no issue record
exists on file within the same account due to the
previously outstanding issue record already being
matched against a cancel.

Duplicate Stop: Stops for which no issue record exists
on file within the same account due to the previously
outstanding issue record already being matched against
a Stop.

Effective/Issue Date: Date that the issue record
indicates as the effective, or issued, date of the check.

Issue: Check register requests that add an item to the
outstanding check register for the account.

Issue Amount Discrepancy: Issue amount disagrees
with paid check.

Matched: Items reconciled where item details such as
serial number and amount correspond to one another.

Outstanding: Records within the account register that
remains unmatched by an offset check/stop/cancel
item.

Paid Against Cancel: Checks for which an issue
record exists on file within the same account, but the
issue record has been assigned an exception status
of “cancel”.

Paid Against Stale: Checks for which an issue record
exists on file within the same account, but the issue
record has been assigned an exception status of “stale”.

Paid Against Stop: Checks for which an issue record
exists on file within the same account, but the issue
record either has been assigned an exception status of
“stopped” or the issue has been matched to a stop.

Paid Discrepancy: Checks for which an issue record
does exist on file, but the issue and paid amounts do
not meet the match criteria.

Paid No Issue: Checks for which no issue record exists
on file within the same account.

Post Date: Date that the transaction “posted” to the
account reconcilement system.

Stale: Outstanding check registers that have exceeded
the number of days allowable before being considered
stale.

Stop Discrepancy: Stops that have been placed for
which an issue record does exist on file, but the issued check and the stop payment do not meet the match
criteria.

Stop No Issue: Stops that have been placed for which
no issue record exists on file within the same account.

Trancode: Code within internal bank systems assigned
to the posting transaction type of the item.

Trancode Description: Description within internal bank
systems assigned to the posting transaction type of the item.

Unmatched: Items reconciled where item details such
as serial number and amount do not correspond to one
another.

Void: See “Cancel”.

This guide is provided for informational purposes only, does not form a part of our agreement with you, and is subject to change from time to time. Please refer to the agreements that we have entered into with you for the terms and conditions governing the products and services that we provide to you.

Banking products are subject to approval and are provided in the United States by BMO Bank N.A. Member FDIC.

Exhibit 3:

U.S. Investment Sweeps
Rates 03/23/2026
157

SERVICESDEPOSIT

PROCESSRETURNED ITEM

OF DEPOSITSAVAILABILITY

PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS

Treasury & Payment Solutions - U.S. Investment* Sweeps Weekly 3/23/2026 For Client Distribution
BMOSM is a trade name used by BMO
Banking deposit and loan products and services are provided by BMO Member FDIC.

PRODUCT
CODE
FUND
NUMBER
NASDAQ
SYMBOL1 FUND NAME / SHARE CLASS
7 DAY
CURRENTYIELD2

INVESTMENT
LIMITS: MAX/MIN3 FUND SIZE CREDIT RATING
Government Funds
931 05 GOIXX Federated Government / Institutional Shares 3.52% None / $10MM $189.4B AAAm S&P, Aaa-mf Moody’s 947 657 FCGXX Fidelity Government / Class III 3.28% None / none $261.5B AAAm S&P, AAA-mf Moody’s 962 466 FOAXX Goldman Sachs Fin Sq Government Fund/ Admin Shares 3.28% None / none $284.1B AAAm S&P, Aaa-mf Moody’s Treasury Funds
944 521 FVAXX Goldman Sachs Fin Sq Treasury Solutions Fund / Administrative Shares

3.26% $10MM/ None $16.7B AAAm S&P, Aaa-mf Moody’s
937 68 TOIXX Federated Treasury Obligations / Institutional Shares 3.52% $10MM / $5MM $57.8B AAAm S&P, Aaa-mf Moody’s 953 1946 TYCXX Invesco Treasury / Corporate Shares 3.52% None/ None $36.7B Aaa-mf Moody’s, AAAm S&P AAAmmf Fitch 932 8344 MAOXX Morgan Stanley Treasury / Advisory Shares 3.27% None / None $31.7B Aaa-mf Moody’s, AAAm S&P 1 NASDAQ ticker symbol can be used for latest 7 day current yield updated daily. 2 Calculated according to SEC standards. Yield is obtained from the respective Fund portfolio websites. If additional information needed, please contact BMO P&C U.S. TPS Product Management by calling TPS Client Services at

1.877.895.3278.
3 BMO P&C U.S. TPS Product Management approval required prior to offer; minimums/maximums cannot be waived. *Investments in money market funds investments involve risk, including the possible loss of the principal amount invested. These investments are NOT FDIC INSURED, HAVE NO BANK GUARANTEE, MAY LOSE VALUE.

Investments in money market funds are not insured or guaranteed by the Federal Deposit Insurance Corporation or any other government agency. Although a money market fund may seek to preserve the value of your investment at $1.00 per share, it is possible to lose money. For more complete information, including investment objectives, risks and charges and expenses, you should read the prospectus carefully before investing.

Exhibit 4:

SOC 2 Report (2024) and
Bridge Letter
159

SERVICESDEPOSIT

PROCESSRETURNED ITEM

OF DEPOSITSAVAILABILITY

PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS

March 26, 2026
Attention: Craig Koehler, Finance Director, City Treasurer Attention: Barbara Biscocho, Finance Manager
City of Los Alamitos
3191 Katella Ave
Los Alamitos, CA 90720
Dear Mr. Koehler and Ms. Biscocho:

We have received your request for information regarding material changes in controls relevant to security, availability, and processing integrity related to the Treasury and Payment Solutions services provided by BMO Commercial Bank. KPMG LLP prepared the latest SOC 2 Type 2 report for these services dated December 31, 2024. This report includes tests of operating effectiveness for the period January 1, 2024, through December 31, 2024.

BMO Commercial Bank recognizes the need to maintain an appropriate control environment and report upon the effectiveness of, as well as material changes to, its controls. As of March 26, 2026, I am not aware of any other material changes in the BMO Commercial Bank control environment that would adversely affect the auditor’s opinion reached in the December 31, 2024, report.

You should be aware that BMO Commercial Bank, as a normal part of its operations, continually updates its services and technology as appropriate. In addition, the controls for all of BMO Commercial Bank were designed with certain responsibilities required of the system users (See Complementary User Entity Controls in the 2024 SOC 2 report: page 32). BMO Commercial Bank controls must always be evaluated in conjunction with an assessment of the strength of these user controls.

Finally, to form an accurate conclusion concerning the design and effectiveness of controls for BMO Commercial Bank, the current SOC 2 report must be read. This letter is not intended to be a substitute for the SOC 2 report.

Sincerely,
Derek Vernon
Head, NA Treasury and Payment Solutions
BMO Financial Group

NORTH AMERICAN TREASURY AND PAYMENT SOLUTIONS

REPORT ON CONTROLS AT A SERVICE ORGANIZATION

RELEVANT TO SECURITY, AVAILABILITY AND PROCESSING

INTEGRITY
SOC 2®TYPE 2
January 1, 2024 to December 31, 2024
SOC 2 is a registered trademark of the AICPA

North American Treasury and Payment Solutions
SOC 2
Table of Contents
Section I: Independent Service Auditors’ Report ................................................................................. 3 Section II: Management of BMO’s Assertion ....................................................................................... 7 Section III: Management of BMO’s Description of its Treasury and Payment Solutions System ............. 9 Overview of Company and Services ..................................................................................................... 10 Service Commitments and System Requirements ............................................................................... 10 Components of the System .................................................................................................................. 11 Software – Programs and Operating Software .................................................................................... 11 Infrastructure – Physical and Hardware Components of the System .................................................. 12 Data – Information Used and Supported by the System ..................................................................... 13 People – Personnel Involved in the Operation and Use of the System ............................................... 15 Procedures – Processes Involved in the Operation of the System ...................................................... 16 Scope and Boundaries of System ......................................................................................................... 16 Subservice Organizations and Complementary Subservice Organization Controls ............................. 16 Changes to the System ......................................................................................................................... 19 Applicable Trust Services Criteria and Related Control Activities ........................................................ 19 Organization and Management ........................................................................................................... 19 Communications ................................................................................................................................... 20 Risk Management and Design and Implementation ............................................................................ 20 Monitoring of Controls ......................................................................................................................... 21 Logical and Physical Access .................................................................................................................. 21 System Operations ............................................................................................................................... 23 Availability ............................................................................................................................................ 25 Processing Integrity .............................................................................................................................. 27 Complementary User Entity Controls ................................................................................................... 32 Section IV: Trust Services Security, Availability and Processing Integrity Criteria, TPS Controls, and Independent Service Auditors’ Tests of Operating Effectiveness and Results ..................................... 33 Common Criteria 1.0 Organization & Management ............................................................................ 35 Common Criteria 2.0 Communication and Information ...................................................................... 43 Common Criteria 3.0 Risk Management .............................................................................................. 47 Common Criteria 4.0 Monitoring Activities.......................................................................................... 52 Common Criteria 5.0 Control Activities ................................................................................................ 55 Common Criteria 6.0 Logical and Physical Access Controls ................................................................. 59 Common Criteria 7.0 System Operations ............................................................................................. 75 Common Criteria 8.0 Change Management ......................................................................................... 82 Common Criteria 9.0 Risk Mitigation ................................................................................................... 84 Additional Criteria for Availability ........................................................................................................ 87 Additional Criteria for Processing Integrity .......................................................................................... 91

Section I:

Independent Service Auditors’ Report

Independent Service Auditors’ Report
Board of Directors of Bank of Montreal, BMO Financial Corp. and BMO Bank National Association:

Scope
We have examined management of Bank of Montreal, BMO Financial Corp. and BMO Bank National Association (collectively referred to as “BMO”)’s accompanying description of its system titled “Management of BMO’s Description of its Treasury and Payment Solutions System” throughout the period January 1, 2024 to December 31, 2024 (the Description), based on the criteria for a description of a service organization’s system in DC section 200, 2018 Description Criteria for a Description of a Service Organization’s System in a SOC 2® Report, in AICPA Description Criteria (the Description Criteria), and the suitability of the design and operating effectiveness of controls stated in the Description throughout the period January 1, 2024 to December 31, 2024 to provide reasonable assurance that BMO’s service commitments and system requirements were achieved based on the trust services criteria relevant to Security, Availability and Processing Integrity (applicable trust services criteria) set forth in TSP section 100, 2017 Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy, in AICPA Trust Services Criteria. BMO uses the subservice organizations identified in Section III to perform some of the services provided to user entities. The Description indicates that complementary subservice organization controls that are suitably designed and operating effectively are necessary, along with controls at BMO, to achieve BMO’s service commitments and system requirements based on the applicable trust services criteria. The Description presents BMO’s controls, the applicable trust services criteria, and the types of complementary subservice organization controls assumed in the design of BMO’s controls. The Description does not disclose the actual controls at the subservice organization. Our examination did not include the services provided by the subservice organizations, and we have not evaluated the suitability of the design or operating effectiveness of such complementary subservice organization controls.

The Description indicates that complementary user entity controls that are suitably designed and operating effectively are necessary, along with controls at BMO, to achieve BMO’s service commitments and system requirements based on the applicable trust services criteria. The Description presents BMO’s controls, the applicable trust services criteria, and the complementary user entity controls assumed in the design of BMO’s controls. Our examination did not include such complementary user entity controls, and we have not evaluated the suitability of the design or operating effectiveness of such complementary user entity controls.

Service Organization’s Responsibilities
BMO is responsible for its service commitments and system requirements and for designing, implementing, and operating effective controls within the system to provide reasonable assurance that BMO’s service commitments and system requirements were achieved. Management of BMO has provided the accompanying assertion titled “Management of BMO’s Assertion” (the Assertion) about the Description and the suitability of design and operating effectiveness of controls stated therein. BMO is also responsible for preparing the Description and Assertion, including the completeness, accuracy, and method of presentation of the Description and Assertion; providing the services covered by the Description; selecting the applicable trust services criteria and stating the related controls in the Description; and identifying the risks that threaten the achievement of BMO’s service commitments and system requirements.

KPMG LLP
Aon Center
Suite 5500
200 E. Randolph Street
Chicago, IL 60601-6436
KPMG LLP, a Delaware limited liability partnership and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee.

Service Auditors’ Responsibilities
Our responsibility is to express an opinion on the Description and on the suitability of the design and operating effectiveness of the controls stated in the Description based on our examination.

Our examination was conducted in accordance with attestation standards established by the American Institute of Certified Public Accountants. Those standards require that we plan and perform the examination to obtain reasonable assurance about whether, in all material respects, the Description is presented in accordance with the Description Criteria and the controls stated therein were suitably designed and operated effectively to provide reasonable assurance that the service organization’s service commitments and system requirements were achieved based on the applicable trust services criteria. We believe that the evidence we obtained is sufficient and appropriate to provide a reasonable basis for our opinion.

An examination of a description of a service organization’s system and the suitability of the design and operating effectiveness of controls involves the following:
obtaining an understanding of the system and the service organization’s service commitments and system requirements
assessing the risks that the description is not presented in accordance with the description criteria and that controls were not suitably designed or did not operate effectively performing procedures to obtain evidence about whether the description is presented in accordance with the description criteria
performing procedures to obtain evidence about whether controls stated in the description were suitably designed to provide reasonable assurance that the service organization would achieve its service commitments and system requirements based on the applicable trust services criteria if those controls operated effectively
testing the operating effectiveness of controls stated in the description to provide reasonable assurance that the service organization achieved its service commitments and system requirements based on the applicable trust services criteria
evaluating the overall presentation of the description.

Our examination also included performing such other procedures as we considered necessary in the circumstances.

We are required to be independent and to meet our other ethical responsibilities in accordance with relevant ethical requirements relating to the examination engagement.

Inherent Limitations
The Description is prepared to meet the common needs of a broad range of report users and may not, therefore, include every aspect of the system that each individual report user may consider important to meet their informational needs.

There are inherent limitations in the effectiveness of any system of internal control, including the possibility of human error and the circumvention of controls.

Because of their nature, controls may not always operate effectively to provide reasonable assurance that the service organization’s service commitments and system requirements are achieved based on the applicable trust services criteria. Also, the projection to the future of any conclusions about the suitability of the design and operating effectiveness of controls is subject to the risk that controls may become inadequate because of changes in conditions or that the degree of compliance with the policies or procedures may deteriorate.

Description of Tests of Controls
The specific controls tested and the nature, timing, and results of those tests are listed in Section IV.

Opinion
In our opinion, in all material respects,
the Description presents BMO’s Treasury and Payment Solutions system that was designed and implemented throughout the period January 1, 2024 to December 31, 2024 in accordance with the Description Criteria
the controls stated in the Description were suitably designed throughout the period January 1, 2024 to December 31, 2024 to provide reasonable assurance that BMO’s service commitments and system requirements would be achieved based on the applicable trust services criteria if the controls operated effectively throughout that period, and subservice organizations and user entities applied the complementary controls assumed in the design of BMO’s controls throughout the period January 1, 2024 to December 31, 2024
the controls stated in the Description operated effectively throughout the period January 1, 2024 to December 31, 2024 to provide reasonable assurance that BMO’s service commitments and system requirements were achieved based on the applicable trust services criteria if complementary subservice organization controls and complementary user entity controls, assumed in the design of BMO’s controls, operated effectively throughout the period January 1, 2024 to December 31, 2024 .

Restricted Use
This report, including the description of tests of controls and results thereof in Section IV, is intended solely for the information and use of BMO, user entities of BMO’s Treasury and Payment Solutions system during some or all of the period January 1, 2024 to December 31, 2024 , business partners of BMO that were subject to risks arising from interactions with BMO’s Treasury and Payment Solutions system, and practitioners providing services to such user entities and business partners, who have sufficient knowledge and understanding of the following:
the nature of the service provided by the service organization how the service organization’s system interacts with user entities, business partners, subservice organizations, and other parties
internal control and its limitations
complementary user entity controls and complementary subservice organization controls and how those controls interact with the controls at the service organization to achieve the service organization’s service commitments and system requirements
user entity responsibilities and how they may affect the user entity’s ability to effectively use the service organization’s services
the applicable trust services criteria
the risks that may threaten the achievement of the service organization’s service commitments and system requirements and how controls address those risks.

This report is not intended to be and should not be used by anyone other than these specified parties.

Chicago, Illinois
March 31,

Section II:

Management of BMO’s Assertion

Management of BMO’s Assertion
We have prepared the accompanying description of Bank of Montreal, BMO Financial Corp. and BMO Bank National Association (collectively referred to as “BMO”)’s system titled “Management of BMO’s Description of its Treasury and Payment Solutions System” throughout the period January 1, 2024 to December 31, 2024 (the Description), based on the criteria for a description of a service organization’s system in DC section 200, 2018 Description Criteria for a Description of a Service Organization’s System in a SOC 2® Report, in AICPA Description Criteria) (the Description Criteria). The Description is intended to provide report users with information about the Treasury and Payment Solutions system that may be useful when assessing the risks arising from interactions with BMO’s system, particularly information about system controls that BMO has designed, implemented, and operated to provide reasonable assurance that its service commitments and system requirements were achieved based on the trust services criteria relevant to Security, Availability and Processing Integrity (applicable trust services criteria) set forth in TSP section 100, 2017 Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy, in AICPA Trust Services Criteria. BMO uses the subservice organizations identified in Section III to perform some of the services provided to user entities. The Description indicates that complementary subservice organization controls that are suitably designed and operating effectively are necessary, along with controls at BMO, to achieve BMO’s service commitments and system requirements based on the applicable trust services criteria. The Description presents BMO’s controls, the applicable trust services criteria, and the types of complementary subservice organization controls assumed in the design of BMO’s controls. The Description does not disclose the actual controls at the subservice organizations.

The Description indicates that complementary user entity controls that are suitably designed and operating effectively are necessary, along with controls at BMO, to achieve BMO’s service commitments and system requirements based on the applicable trust services criteria. The Description presents BMO’s controls, the applicable trust services criteria, and the complementary user entity controls assumed in the design of BMO’s controls.

We confirm, to the best of our knowledge and belief, that:
a) The Description presents BMO’s Treasury and Payment Solutions system that was designed and implemented throughout the period January 1, 2024 to December 31, 2024, in accordance with the Description Criteria.
b) The controls stated in the Description were suitably designed throughout the period January 1, 2024 to December 31, 2024 to provide reasonable assurance that BMO’s service commitments and system requirements would be achieved based on the applicable trust services criteria, if its controls operated effectively throughout that period, and subservice organizations and user entities applied the complementary controls assumed in the design of BMO’s controls throughout the period January 1, 2024 to December 31, 2024.
c) The controls stated in the Description operated effectively throughout the period January 1, 2024 to December 31, 2024 to provide reasonable assurance that BMO’s service commitments and system requirements were achieved based on the applicable trust services criteria if complementary subservice organization controls and complementary user entity controls, assumed in the design of BMO’s controls, operated effectively throughout the period January 1, 2024 to December 31, 2024.

Derek Vernon
Head, North American Treasury & Payment Solutions
March 31, 2025
Gurreet Sidhu
CIO Treasury and Payment Solutions
March 31, 2025

Section III:

Management of BMO’s Description of its
Treasury and Payment Solutions
System

Overview of Company and Services
Treasury & Payment Solutions (TPS) is a division of BMO Bank National Association (“BMO Bank” or “the Bank”). The Bank is a wholly owned subsidiary of BMO Financial Corp. (“BFC”), which is in turn a wholly owned subsidiary of Bank of Montreal (collectively, “BMO”). The Bank provides Remote Deposit, Wire, Automated Clearing House (ACH), EFT, Transmission Protocol, Safekeeping, and Online Banking for Business services through its Sub Process Groups (collectively referred to as the “TPS system”).

Service Commitments and System Requirements
BMO has defined service commitments related to the security, availability and processing integrity of information and data from customers by the applications within the scope of this report. To help achieve these security, availability and processing integrity commitments, system requirements have been established through BMO’s policies, processes, security architecture, and related controls.

BMO’s security, availability and processing integrity service commitments and system requirements are defined in its service level agreements for TPS services provided to customers and BMO’s TPS teams monitoring protocols help ensure that BMO meets these service commitments and system requirements
Security commitments include, but are not limited to the following:

User provisioning processes are in place and access is granted based on their job responsibilities and roles.

Remote access to the BMO network is authenticated and secured through an encrypted VPN channel.

IT assets (hardware, software and information assets) are protected by hardening, patching, and access controls per BMO security policies.

Incident tools are used to record, monitor, and track anomalies. The incident response team follows BMO’s Enterprise Security Incident Response Policy and Guidance to monitor, investigate, and resolve incidents timely according to Service Level Agreements.

Vulnerability assessments and penetration testing over system infrastructure, applications, and software are performed periodically. Identified vulnerabilities are resolved as part of incident management processes.

Availability commitments include, but are not limited to:

System capacity and network responsiveness are monitored to help ensure proper actions are taken to prevent system disruption.

Disaster Recovery/Business Contingency Plans and Procedures are in place in order to minimize disruption of service to customers and data loss. Business Continuity Plans are exercised, and Disaster Recovery exercises (for BMO hosted technology) are conducted.

Standard record retention codes and schedules are published to ensure proper documentation retrieval.

Process Integrity commitments include, but are not limited to Transactions are monitored to ensure they are processed completely, accurately, and timely.

Changes to the in-scope systems are documented and implemented in a consistent and controlled manner including authorization, testing, and segregation between development and implementation.

Incident management policies and procedures are documented and include identifying, classifying and response to incidents to ensure the incidents are addressed timely and properly.

Components of the System Software – Programs and Operating Software
TPS processing is supported by a variety of software applications that are hosted by BMO as well as other third parties. TPS uses the following systems, which are relevant to TPS processing:

PEP+
PEP+ is a Mainframe application used for originating and receiving ACH electronic payments.

PEP+ processes ACH transactions that are initiated via CIPG (BT, OpenText, Loan IQ). PEP+ is physically hosted at Fiserv and updates to the system are built and implemented by Fiserv.

Direct Electronic Funds Transfers
DEFT is the application that supports Canadian direct electronic funds transfers, which is a method to electronically credit or debit accounts at any Canadian financial institution in Canadian or U.S. dollars. TPS offers the DEFT application and its features to commercial segment customers, internal BMO lines of businesses and to Canadian Indirect Clearing Banks as a Clearing Agent relationship for clearing of EFT payments destined to an Indirect Clearer that chooses BMO as their Payments Canada AFT Clearing Agent. Customer interaction with DEFT is through OLBB or by sending DEFT files. DEFT is hosted and fully supported by the Bank.

EWP
EWP is an online application used for the creation and processing of domestic and international wire payments by BMO Bank NA which are initiated in the U.S. and Canada. EWP is used to securely transmit payments and administrative messages around the world. EWP is hosted by BMO Bank NA.

DepositEdge®
DepositEdge allows commercial and merchant customers in the U.S., its territories and Canada to electronically deposit and clear checks they accept during the normal course of business, eliminating the need to deliver checks to branches and reducing the time to clear deposited items.

DepositEdge is hosted by BMO. FIS assists BMO with performing development activities for DepositEdge.

OLBB
OLBB is the Bank’s strategic platform that offers Treasury & Payment Solutions to corporate, commercial, and small business customers. It offers a Home Page where users can view account balances and details, comprehensive user administration, information reporting, access to view check images, and transactional services such as wire payments, and account transfers. This application also acts as a gateway to other services hosted by various third-party vendors. It is developed, supported, and hosted by the Bank.

SKOPE
SKOPE supports Securities Safekeeping, which provides for the clearance, settlement, and servicing of government debt instruments, mortgage-backed securities, investment-grade corporate and municipal bonds, and equities traded on regulated U.S. exchanges. Customers interact with the Safekeeping platform (SKOPE) through OLBB, SWIFT, Private Network, or secure file transmissions. SKOPE is hosted and fully supported by the Bank.

Infrastructure – Physical and Hardware Components of the System
The applications described above are hosted and managed within BMO-controlled data centers and third party data centers. The specific data centers are described further below for each application. Internally managed applications use the Bank’s data centers and have the same environmental controls across each center. Access to the data centers is controlled to protect the physical resources and the enterprise data from unauthorized use, accidental or malicious damage, and theft. Access to the Data Centers (Scarborough, Canada and Barrie, Canada) is controlled by Information technology and only granted through an approval process with the IT Senior Manager of Data Center. The BMO Raised Floor Policy and Requirements document specifies the criteria for granting access to specific individuals or groups. Failure to comply with this policy results in notification to management and possible revocation of Raised Floor access.

This policy applies to BMO personnel, vendors, consultants, and contractors who require access.

BMO is responsible for vendor management activities related to the services provided by third party service providers. The personnel supporting BMO TPS infrastructure are located in the BMO offices in Scarborough, Toronto and Barrie in Ontario Canada.

PEP+
BMO does not process the PEP+ ACH Transactions on BMO hardware, but rather the processing is done at a Fiserv data center and hosted on a Fiserv mainframe. Fiserv, in conjunction with EPU, manages software implementations and upgrades.

DEFT
The DEFT application is housed in two locations: Barrie, Ontario (Barrie Computing Centre [BCC]) and Scarborough, Ontario (Scarborough Computing Centre [SCC]) to help ensure redundancy. Both locations are secure facilities accessible only by authorized personnel. DEFT runs on a zOS operating system and its data is stored in a DB2 database.

EWP
The EWP application runs on Linux OS and is installed on a Linux server. The application has an internal database that is controlled through the operating system. The application resides in the BCC and SCC data centers to help ensure redundancy.

DepositEdge®
The DepositEdge remote deposit application is a licensed software service to BMO that is hosted by BMO in the Barrie, Ontario (Barrie Computing Centre [BCC]) with DR in Scarborough, Ontario (Scarborough Computing Centre [SCC]). The application is installed on Windows servers. The application has an internal database that is controlled through the operating system.

OLBB
OLBB is hosted internally in two locations in Barrie and Scarborough to ensure redundancy.

OLBB runs on Linux OS and its data is stored in an Oracle database.

SKOPE
SKOPE runs on Linux OS and its data is stored in an Oracle database. Safekeeping Operations maintains fully redundant, cross-trained facilities in Chicago, Illinois, and Milwaukee, Wisconsin.

The application resides in in the BCC and SCC data centers to help ensure redundancy.

Data – Information Used and Supported by the System
For processing purposes, BMO TPS utilizes customer financial information (which includes name, account number(s), note number(s), address, or transaction history) obtained from various systems/applications, such as OLBB and client’s customer information systems. Additionally, data is obtained from the end users via customer applications, maintenance requests, phone calls to the Call Center, and other transactions received through various channels. Output reports are available either in hard copy or through a report-viewing application to authorized users based on their job functions. Customer information is maintained by management as outlined in customer information security policy.

ACH Processing
ACH transactions/files enter the bank through encrypted channels. ACH transactions and reports are stored securely in Document Direct/Infopac for seven years. Access is restricted to authorized personnel. Client reports are distributed via OLBB, FTF, fax, or secure e-mail.

DEFT
DEFT requires account information for each payment in order to complete delivery. Information in the database is retained for 180 days. Data is then reported and stored securely. Only authorized BMO personnel, as based on their job description, are able to access the stored information.

Wire Transfer
For processing purposes, EWP utilizes customer financial information (which includes name, account number(s), note number(s), address, or transaction history) obtained from various applications.

Customer information and payment instructions are received from multiple sources, including:

Payment origination channels such as Online Banking for Business and CIPG Payment instructions from SWIFT and Fedwire
Customer information is also set up on EWP
Payment information is set up in EWP as payment templates Payment Operations has instituted comprehensive procedures to help ensure database changes are only made if received from authorized individuals. Requests to set up, delete, add, or modify users under Payment Operations responsibility are verified against authorized signatures and an authorized individual listing before they are acted upon and promoted to production. System privileges are reviewed and authorized by department managers who have the authority to request, set up, amend, and delete users. As an additional control new set up, additions, and deletions are verified by another officer.

A clean desk policy is in force. Shredding bins are located within both Payment Operations sites with locks for the destruction of sensitive client information. Fax bins are emptied at night and fax lines are locked.

Online Banking for Business
Production data is protected in a secure data center on locked-down servers. Any data inputs to the system are transmitted through secure protocols (“https” on the browser and secure FTP (SFTP) if transmitted from other systems). Server-side validation is in place, along with secure coding practices, to help ensure that clean and valid data is written to the database. Outputs from the system are presented via the application to the user’s browser via an encrypted session. Data

extracts to other bank systems for billing or information reporting needs are transmitted via SFTP protocol.

In the event that production data is required in a nonproduction environment for the purposes of reproducing customer issues, there is a process managed by Information Security that captures the details of the request, including the servers where the data will reside and for how long.

Numerous levels of approval are required in this scenario.

Transmission Protocol
Clients connect to their dedicated mailbox via one of the secure high-speed solutions to initiate file transmission. OpenText CCF (Cryptload Container File) service delivers the file via dedicated connection.

SKOPE (Safekeeping)
Production data is protected in a secure data center on hardened, locked-down servers. Any data inputs to, or outputs from, the system are transmitted through secure protocols: HTTPS on the browser, virtual private networks (VPN), and secure FTP (SFTP) if transmitted from other systems.

In the event that production data is required in a nonproduction environment, there is a process managed by Information Security that captures the details of the request, including the servers where the data will reside and for how long. Numerous levels of approval are required in this scenario.

DepositEdge®
DepositEdge clients access the application via SSL encrypted, secure HTTPS sessions and submit through the designated port 443. Deposit activity and images are available through the application for 90 days. Deposit activity is available beyond the 90-days local archive via OLBB.

People – Personnel Involved in the Operation and Use of the System
The personnel responsible for supporting BMO TPS services are BMO employees, vendors and contractors located in BMO offices in Chicago, IL, Naperville, IL, Meadowvale, IL, Brookfield, WI and Scarborough, Barrie, Burlington Toronto and Montreal, Canada.

TPS has an established organizational structure that allows for the flow of information between the various business segments. In accordance with the defined organization structure and written job descriptions, employee duties are limited to specific functional area assignments. Detailed job descriptions, maintained by the Human Resources (HR) department, define assigned responsibilities, lines of authority, and reporting hierarchies. Supervisory positions and approval levels exist within administrative and functional components.

Employee qualifications are verified throughout the hiring and training process. The HR department, and the department managers requesting the position, must jointly approve new position hiring. Hiring policies include minimum education and experience, as well as consent to reference and background checks. The HR department verifies the professional credentials of new applicants. The extent of the background check depends on the type of position and includes a criminal history check. Formal employee performance reviews are conducted at least annually, and the employee and manager sign the evaluation form.

Department managers encourage training and development to qualify personnel for their functional responsibilities. Education is provided through on-the-job training, seminars, and in-house training provided by the Institute for Learning (IFL). A tuition reimbursement program is also available for educational courses offered at accredited institutions related to financial institutions and the employee’s job.

TPS utilizes BMO Corporate Information Security staff which comprises individuals with diverse experience in a variety of disciplines, including networking, application development, technical support, database design, and administration. The staff receives ongoing technical education and training to develop critical skills necessary for new security technologies. The staff maintains an active certification program in the most widely recognized certifications: CISSP, GSEC, CISM, CISA, and CISSA. The staff supports a technology Help Desk and system maintenance and upgrades.

Access Management provides user ID administration and system level access for platforms within the Bank of Montreal, including managing user profiles for access to mainframe and midrange systems.

Employee Security
BMO has implemented the following personnel security controls:

Background checks are performed, and new employees are required to review and acknowledge their receipt of relevant security policies, including HIPAA confidentiality requirements.

Compliance Group delivers compliance education and training to employees, management, and the Board, so that each of us understands BMO's regulatory responsibilities and risk practices. Ongoing training and education is critical to fostering a culture of compliance, and we incorporate it into every part of the Enterprise Compliance Framework. Annually, employees must complete formal compliance training and participate in training specific to their roles.

Employees violating BMO’s information security policy are subject to disciplinary action, up to and including termination of employment.

Employees are instructed to immediately report potential security incidents.

Service level agreements instruct clients and third-party transportation providers to notify their respective account representative if they become aware of a possible security breach.

Procedures – Processes Involved in the Operation of the System The automated and manual procedures supporting the BMO TPS system are described within the below section titled “Applicable Trust Services Criteria and related controls activities”.

Scope and Boundaries of System
The scope of this report is limited to the production environments supporting the systems: OLBB, DEFT, SKOPE, DepositEdge, EWP, and PEP+, their supporting operating systems, and databases at the BMO datacenters (Scarborough, Canada and Barrie, Canada) and subservice organizations. Mobile applications/environments, and physical access to the Montreal, Brookfield, Naperville, Meadowvale, Chicago, and Chennai (India) offices, are not included in the scope of this examination. This report does not encompass all aspects of the services provided or procedures followed by BMO.

Subservice Organizations and Complementary Subservice
Organization Controls
The Bank uses subservice organizations to perform some of the services provided to user entities that are likely to be relevant to those user entities’ services. The processing and controls performed by the third parties are not within the scope of this report. The tables on the following pages describe the services provided by each of the subservice organizations.

Key performance and relationship monitoring activities are performed by the Bank over the subservice organizations to help ensure the subservice providers meet their requirements. The monitoring activities performed by the Bank include the following:
1) Defining and recording the vendor information in the supplier engagement management system (SEMS), where both BMO and vendor accountable parties are identified. A monthly reporting package is created to review service level performance and specific customer activities, which are backed by financial performance penalties. 2) Quarterly executive steering committee meetings to review overall performance against contractual obligations and strategic discussions among senior representatives from the subservice organization and the Bank.
3) Weekly or Quarterly Operational Working Group meetings between the subservice provider and the Bank to discuss client implementations, review any issues, and discuss overall system performance.
4) BMO’s Supplier Relationship Management team reviews an annual SOC 1 or SOC 2 report from each subservice provider to help ensure there are no major findings that need to be addressed with the subservice provider.

Subservice
Organization
Primary Function /
Complementary Subservice Organization
Controls
Criteria Impacted
Fiserv
PEP+:

Fiserv provides hosting services in support of the PEP+ application as a hosting service provider for an ACH
processing system, Fiserv should have controls in place to ensure:

Logical and physical security of the application,
operating system and database.

Application, operating system and database
processing including back-ups is monitored and
errors are identified and resolved to ensure system
availability and processing integrity.

Changes made to PEP+ are functionally tested prior
to being shared with BMO.

Fiserv should obtain authorization from BMO prior to
migrating PEP+ application changes to production.

PEP+ standard reports are complete and accurate.

EWP:

Fiserv provides development services in support of EWP.

As a development provider, Fiserv should have controls
in place to ensure:

Changes made to EWP are functionally tested prior
to being shared with BMO.

Fiserv should obtain authorization from BMO prior to
migrating EWP application changes to production.

CC5.1, CC5.2, CC5.3,
CC6.1, CC6.2, CC6.3,
CC6.4, CC6.5, CC6.6,
CC6.7, CC6.8, CC7.1,
CC7.2, CC7.3, CC7.4,
CC7.5, CC8.1, A1.1,
A1.2, A1.3, PI1.1, PI1.3,
PI1.4, PI1.5
OpenText
OpenText provides hosting services and services used to deliver files to clients through the OpenText software. As a file transfer service, OpenText should have controls in place to ensure:

Physical and logical security of the application and
underlying environment.

Changes made to the OpenText file transfer
application, including changes to automated controls
within the system, are documented, tested, and
approved prior to migration to production.

Processing is monitored and deviations from
scheduled processing are identified and resolved to
ensure system availability and recovery.

Data classification, retention, and destruction policies are in place and implemented to protect data.

CC5.1, CC5.2, CC5.3,
CC6.1, CC6.2, CC6.3,
CC6.4, CC6.5, CC6.6,
CC6.7, CC6.8, CC7.1,
CC7.2, CC7.3, CC7.4,
CC7.5, CC8.1, A1.1,
A1.2, A1.3, PI1.1, PI1.3,
PI1.4, PI1.5

BottomLine
Technologies
BottomLine Technologies provides the front end/userfacing application for use by commercial clients to originate ACH transactions within OLBB. BottomLine
Technologies should have controls in place to ensure:

Physical and logical security of the application,
database, and operating system.

Changes made to the BottomLine application,
including changes to automated controls within the
system, are documented, tested, and approved prior
to migration to production.

Application, Operating system and database
processing including back-ups is monitored and
errors are identified and resolved to ensure system
availability, recovery and processing integrity.

CC5.1, CC5.2, CC5.3,
CC6.1, CC6.2, CC6.3,
CC6.4, CC6.5, CC6.6,
CC6.7, CC6.8, CC7.1,
CC7.2, CC7.3, CC7.4,
CC7.5, CC8.1, A1.1,
A1.2, A1.3, PI1.1, PI1.3,
PI1.4, PI1.5
FIS
FIS provides Check/Item Processing services.

DepositEdge, BMO’s remote deposit capture system,
exports x937 image cash letter files incrementally
throughout each processing day. As the Check/Item
Processing service provider, FIS should have controls in place to help ensure the following:

Each x937 file generated by BMO is successfully
transmitted to the check/item processing system.

Each x937 file is successfully loaded into the
check/item processing system.

Each x937 file, upon successful loading to the check
processing system, is confirmed to be in balance with
the export totals provided by BMO DepositEdge.

At end-of-day, the cumulative sum of all x937 image
cash letters processed is confirmed to be in balance
with the final totals provided by BMO DepositEdge.

FIS provides Level 2 help desk support and performs
development activities for DepositEdge. As a helpdesk
and development activities provider, FIS should have
controls in place to help ensure the following:

Changes made to the DepositEdge application,
including changes to automated controls within the
system, are documented, tested, and approved prior
to migration to production.

CC8.1, PI1.2, PI1.4
CompuCom
CompuCom provides data wiping services. CompuCom
should have controls in place to help ensure electronic assets are securely wiped and disposed.

CC.6.5

Changes to the System
Within the audit period BMO Harris Bank (including BMO Harris Bank National Association) changed their legal name to “BMO Bank”, and “BMO Bank National Association” respectively. The change was a legal entity name change only and did not impact any operational processes. There were no other significant changes to the Treasury and Payment Solutions system during the period of January 1, 2024 to December 31, 2024.

Applicable Trust Services Criteria and Related Control Activities Control activities are included as part of the policies and procedures that help ensure management directives are carried out. They help ensure that necessary actions are taken to address risks to the achievement of the entity’s security, availability, and processing integrity commitments and requirements. Control activities, whether automated or manual, relate to the achievement of the applicable Trust Service Criteria and are applied at various organizational and functional levels.

Specific control activities are provided in section IV of this report titled "Trust Services Security, Availability and Processing Integrity Criteria, TPS Controls, and Independent Service Auditors’ Tests of Operating Effectiveness and Results.”
Organization and Management
Management Philosophy
The Board of Directors’ and management’s expectations are communicated through a variety of policies, including a business conduct and ethics policy, which covers principles on conflicts of interest; compliance with laws, rules, and regulations; as well as policies on public filings, communications, and accounting matters; protections and proper use of company assets; and reporting illegal or unethical behavior. Policies are approved by the Board of Directors annually.

Line of business procedures and controls are documented in department procedure manuals.

TPS’s control environment reflects the philosophy of senior management concerning the importance of processing client and member information. The importance of processing is emphasized through the establishment of policies and procedures, and reinforcement across levels of management, as well as the investment in resources and people to carry out the policies. Management places importance on processing controls in its processes, policies, procedures, and organizational structure. Policies are approved by the Board of Directors. In designing its controls, TPS has taken into consideration the relevance of controls to meet the relevant trust services criteria.

Independent Oversight
The BMO Corporate Audit Division (CAD) operates under a mandate approved by the Audit Committee of the BMO Board of Directors. CAD is responsible for conducting the internal audit process in accordance with recognized standards, and for providing independent, objective assessments to the Chief Executive Officer and Audit Committee of the enterprise’s Board of Directors as to the effectiveness of internal control within the enterprise, including control, risk management, and governance processes that support the enterprise, its objectives, and the Board of Directors’ discharge of their responsibilities. CAD is responsible for conducting independent periodic objective audits of the effectiveness of internal control of all branches, departments, units, strategies, and initiatives within the enterprise, including reviewing the results of independent audits of equity investments, joint ventures, and material outsourcing arrangements, budgetary control, effective project management, adherence to timelines and commitments, as deemed appropriate. CAD personnel perform work with due professional care, an objective state of mind, avoid any conflicts of interest, and adhere to the Institute of Internal Auditor’s International Professional Practice Framework.

CAD is responsible for annually providing the Audit Committee with an audit plan encompassing, at a minimum, audit coverage, deployment of resources, and business and HR budgets, including periodic updates on the business plan’s progress and significant changes to the plan or resources. CAD is authorized to determine the nature, extent, and timing of audits, reviews, or investigations to be performed and to report on the findings, including operating efficiencies. CAD requires that management respond on a timely basis to audit issues, including its intended actions to address identified control deficiencies. CAD is responsible for providing reports to management and the Board of Directors on such matters as required. CAD distributes audit findings reports, including management responses, to executive management of TPS and BMO Financial Group, and makes periodic reports of audit results available to the Audit Committee of the Board of Directors.

Control Environment
The control environment is the set of standards, processes, and structures that provide the basis for carrying out internal control across the organization. The Board of Directors and senior management establish the tone at the top regarding the importance of internal control, including expected standards of conduct. The control environment comprises the integrity and ethical values of the organization; the parameters enabling the Board of Directors to carry out its governance oversight responsibilities; the organizational structure and assignment of authority and responsibility; the process for attracting, developing, and retaining competent individuals; and the rigor around performance measures, incentives, and rewards to drive accountability for performance. The resulting control environment has a pervasive impact on the overall system of internal controls.

Organizational Structure
BMO Treasury Payment Solutions has an established organizational structure, which allows for flow of information between the various business segments. In accordance with the defined organizational structure and written job descriptions, employee duties are limited to specific functional area assignments. Detailed job descriptions, maintained by the Human Resources (HR) department, further define assigned responsibilities, lines of authority, and reporting hierarchies. Supervisory positions and approval levels exist within administrative and functional components.

Communications
Policies and procedures are available to employees via an internal intranet site along with other systems and tools to aid in their job responsibilities. Employees are required to attend annual compliance training and pass a required test. Training topics include, but are not limited to, the following: information security and privacy, vendor management, ethics, reporting of illegal or unethical behavior, and compliance regulations. The compliance training also helps ensure that employees understand their individual role and responsibilities concerning processing and controls to help ensure that significant events are communicated in a timely manner. Other means of communication surrounding changes in policies and procedures occurs through the use of email to communicate time sensitive information.

Risk Management and Design and Implementation
Risk Assessment
The individual business units are responsible for assessing and managing risks. There is a formalized risk assessment process and business line managers have been given a framework to identify, measure, and communicate risks, and guide control design and operating effectiveness.

Assessments of these risks, particularly related to financial reporting controls (Sarbanes-Oxley), are performed on a quarterly basis. Results are reviewed and followed up on accordingly.

Information Security
BMO has implemented the following security management controls:

BMO has dedicated Cyber Security processes for the management of information security throughout the organization.

The Cyber Security team is responsible for developing, maintaining, and enforcing BMO’s Cyber Security Standards.

BMO maintains a formally documented incident response plan for triaging, investigating, managing, containing, and remediating cyber security-related incidents.

Monitoring of Controls
Various levels of management within the TPS Group are responsible for monitoring their areas of responsibility through review of reports, supervision and observation, and verification of controls.

Control self-assessments are produced in many areas, including those with Sarbanes-Oxley Section 404 controls. Monitoring of key operations is administered through the respective Board of Directors, with support from several high-level committees, including the Risk Management Committee, the Compliance Committee, and the Compliance Oversight Committee.

TPS management is responsible for monitoring their areas of responsibility through review of reports, supervision and observation, and verification of controls. Monitoring of key operations is administered through the Board of Directors, with support from several high-level committees, including the Risk Management Committee, the Compliance Committee, and the Compliance Oversight Committee.

BMO has implemented monitoring controls that include:

Each functional area within BMO is responsible for monitoring the appropriate standards, activities, regulations, and other essential matters that affect BMO.

BMO has key service contracts with FIS, BottomLine Technologies, Fiserv, OpenText, and CompuCom which include key monitoring activities surrounding system review, issue tracking, and escalation of critical issues.

The CAD performs periodic audits assessing compliance with policies and procedures.

Logical and Physical Access
System security guidelines have been established to help ensure the ability to access, maintain, and/or perform transactions in a given system is assigned based on standard user profiles and exceptions are properly authorized by management.

The Enterprise Identity & Access Management (EIAM) Standard applies to all activities and employees of BMO Financial Group as well as to contracts with suppliers and vendors of services. It lays out requirements for confidentiality, integrity and availability of information and IT resources. Furthermore, it outlines management frameworks including accountability, classification of information resources, access control and authentication, requirements for risk management and security controls. It outlines the roles and responsibilities of executives, managers, employees and contractors.

Threat Intelligence & Cyber Security Incident Management Standard outlines the minimum expected requirements for the management of incident response across BMO Financial Group.

The scope includes potential and confirms cyber security events or cyber security incidents to BMO Financial Group resources (client data, information systems, unauthorized physical access) due to viable the intelligence.

Access control — requirements for identification, authentication, provisioning, access certification, segregation of duties, user responsibilities, and remote access are outlined in the Enterprise Identity & Access Management (EIAM) Standard.

Network security — including network security management, network protection, and network connectivity.

Requirements for security during (systems) acquisition, development, maintenance and disposal.

Cryptographic requirements.

Requirements for security logging and monitoring.

Cyber Security Incident Management.

Roles and Responsibilities
Within the BMO Financial Group, Cyber Security team provides and oversees the governance for cyber security across the organization. This is headed by the Vice-President and Chief Information Security Officer, who has responsibility of strategy, policy and governance, security operations.

All employees of the Enterprise, through their individual roles and responsibilities, contribute to the management and protection of enterprise information assets. BMO applies an industry framework three-lines-of defence operating model for effective risk governance with individual hierarchical responsibilities:
1st line: Cybersecurity, Operating Groups, Corporate Services 2nd line: Enterprise Risk Management, Legal & Regulatory Compliance 3rd line: Corporate Audit Division
User Administration
The Identity and Access Management (IAM) Team is responsible for providing leverageable services for managing logical and privileged login accounts and access authorization definitions for Information Technology Systems. These services include application onboarding, certification of user access, privileged account administration, multi-factor authentication tokens and access governance. Application owners have the choice of leveraging the services provided by IAM or managing the governance of their application themselves by following IAM guidance.

User Provisioning and De-Provisioning
Provisioning teams are distributed across the organization to support the Applications for the various Lines of Business. These teams are specifically trained to understand the environments they support and the processes and procedures that are to be followed for provisioning and deprovisioning access. Each team follows the request process procedures that were established for their environment for user provisioning and deprovisioning.

The IAM Service connects directly with the Human Resources System to obtain constant updates of Employee, Contractor and Supplier details to maintain current and accurate identity profiles for users requiring access to IT Systems. Changes in employment status trigger an automated process to notify impacted Systems and their associated provisioning teams to take the appropriate actions.

The IAM Service will automatically deprovision against those Systems through direct connections and then distribute the remaining required actions to the appropriate deprovisioning teams through notification emails.

Physical Security
General building security guidelines have been established, which include guidelines for access badges, visitor/vendor/client access, courier/delivery docks, and security of personal belongings.

Equipment, such as badge readers, is installed to control access to facilities. New employee building security access is established by written management request and approval. Periodic reviews of individuals with access to the BMO offices and datacenters are performed by management to ascertain that only approved active card holders have access consistent with job responsibilities and inappropriate access is removed. Systematic and formal procedures are established for management to notify appropriate personnel to deactivate badge card access when an employee terminates.

System Operations
Incident and Problem Management at BMO has been designed to follow the Information Technology Infrastructure Library (ITIL) process framework and practice. BMO utilizes Service Now as the repository for Incident and Problem documentation activity, process workflow, and reporting. BMO assigns Cyber Security the responsibility for governance, guidance and quality review. Cyber Security activities specific to Incident and Problem Management are the responsibility of the Cyber Security team.

Incident Management
BMO has security incident response processes to help ensure appropriate action, leadership, and coordination of information security incidents and timely security consulting in the event of a perceived or actual emergency situation. The goal of Incident Management is to restore normal operation as quickly as possible. Incidents are logged manually through Service Now. Cyber Security helps to ensure that a formal information security event reporting process is established and with incident response and escalation procedures, sets the action to be taken for each information security event.

BMO has also established an enterprise Security Incident Response policy that provide formal guidance and structure to handling incidents and events that may cause interruption to or a reduction in, the quality of service. The handling of incidents, along with the resolution, are documented within incident tickets.

Change Management
Change management procedures are formally documented in the Change Management Process Guide as follows:

Operational systems and application software should be subject to change management control
The change management process should consider the following:
o Identification and recording of changes
o Planning and testing of changes
o Assessment of the potential impacts, including security impacts, of such changes o Formal approval procedure for proposed changes
o Communication of change details to relevant persons
o Fallback procedures, including procedures and responsibilities for aborting and recovering from unsuccessful changes and unforeseen events When changes are made, an audit log containing relevant information should be retained.

Cyber Security defines guidelines and standards to outline key information security controls that BMO must adhere to. These standards reference industry best practice frameworks (e.g., ISO, NIST) and align with BMO's higher level policies and standards such as the BMO Corporate and Risk Management Policy and the Information Security Directive.

The following diagram depicts the various security tasks required in a project within the BMO Software Development Life Cycle (SDLC) Phases which includes the Security PreImplementation Review (SPIR) process used to identify and track security requirements that must be completed prior to implementation. The guidelines are illustrated below:

The Bank has mandatory developer training for secure coding techniques to help ensure their code adheres to BMO security standards and guidelines. External penetration testing is conducted at least annually. Application server vulnerability assessments are run weekly to detect patches missing from the OS and other application components, including WebSphere, Java and Oracle.
* Out of scope for this report
Product System Change Management Process
Responsibility
Wire EWP BMO

EFT DEFT BMO
ACH Pep+ Outsourced*
Remote Deposit Capture DepositEdge Outsourced*

OLBB OLBB BMO
Safekeeping SKOPE BMO

Availability
Business Continuity
For business continuity of internal applications, Payment Operations develops, tests, and executes Business Unit Assessments and Disaster Recovery/Business Contingency Plans in order to minimize disruption of service to customers. Specific Service Continuity/BCP information is included in the Business Partner Agreement Addendum: Critical Services/Functions Schedule.

BMO’s Payment Operations staffs parallel processing personnel in Montreal, Quebec, and Burlington, Ontario. Each site is fully staffed with approximately the same number of operations staff and operates as a work area recovery site for the other. At both sites BMO personnel perform manual parallel processing for both US and Canadian wire payments.

The processes performed in both Montreal and Burlington fall into the following categories/types:
50/50 Split – processes are split 50/50 and processed at both locations concurrently on business days. As a result, if contingency is invoked, processes split 50/50 can continue to be processed by the alternate site without service interruption. Detailed business continuity plans have been prepared for each process and are maintained by the respective Payment Operations groups.

Rotation – for processes rotated between the two sites, a rotation schedule, as well as detailed business continuity plans, have been prepared for both processes and are maintained by the respective Payment Operations groups. If contingency is invoked, the alternate site can continue the processing.

Single Site – processes performed in only one location were categorized as such, because either it was not feasible to split the process 50/50 or rotate or it was not considered a critical process. For single site processes, detailed business continuity plans have been prepared and are maintained in the respective Payment Operations groups.

ACH
Business continuity is managed by Fiserv, in conjunction with the Electronic Production Unit (EPU). The process is in alignment with the Fiserv Enterprise Risk and Resilience Business Continuity Program Framework and follows FFIEC requirements. The Fiserv Enterprise Risk and Resilience Business Continuity Program Framework and FFIEC requirements are not included in the scope of this report.

DEFT
DEFT is considered a critical system and has a Recovery Time Objective (RTO) of two hours.

The DEFT application is located in BCC with a backup site in SCC. DEFT is considered to be active/active, meaning the two sites maintain the same data continuously.

EFT DR testing is executed on a semi-annual basis as organized by the Bank’s Service Continuity Group. The line of business (Treasury & Payment Solution) and the technology teams coordinate testing on the backup site, confirming connectivity, and functionality.

Wire Transfer
The BCP is reviewed annually based on the requirements outlined by the business continuity planning management team and approved by unit heads, business leads, and Enterprise BCP Management.

A mirrored instance of the EWP platform is deployed in Montreal and Meadowvale. These platforms act as contingency and BCP in the event one of the processing sites is down. Payment Operations keeps detailed cutover procedures for Business Continuity.

The Bank-wide DR testing is performed every six months. This activity usually takes place in the spring and fall. Additionally, BMO participates in Payments Canada Lynx (Lynx is Canada's highvalue payment system—an electronic wire system that facilitates the irrevocable transfer of payments in Canadian dollars between participating financial institutions) and FRB Disaster Recovery testing every year.

DepositEdge®
BMO performs business continuity testing of DepositEdge annually as part of the BMO enterprise events organized by the Bank’s Service Continuity Group. The lines of business (Treasury & Payment Solutions and Deposit Payment Operations) and the technology teams coordinate testing on the backup site, confirming connectivity and functionality. The DepositEdge application and infrastructure are located in BCC with DR located in SCC.

Online Banking for Business
There is a Business Continuity Plan (BCP) in place that is reviewed annually, and testing is executed at least twice per year. The BCP identifies alternate work locations for critical staff.

Critical staff are issued BMO laptops with the software required to perform support functions and keep the application running. During the BCP test, staff sign on from their alternate location and capture screenshots to demonstrate access to network locations, SharePoint sites, and applications required to fulfill their job function.

OLBB participates in DR testing each year. Certain components, such as wire processing, are identified as critical and measured against a two-hour recovery time objective. In the normal course of business operations, OLBB runs on two sites in an active/active configuration, which helps to reduce the risk in a real DR scenario.

BMO uses data replication and tapes to back up its computer information systems. Access to backup devices, scheduling utilities, systems, and media is restricted to authorized personnel.

SKOPE (Safekeeping)
SKOPE maintains fully redundant, cross-trained operational facilities in both Chicago, IL and Milwaukee, WI. There is a BCP in place that identifies cutover procedures in order to maintain Business Continuity. The BCP is reviewed annually and testing is executed at least twice per year.

SKOPE participates in bank-wide DR testing and additional DR testing with the Federal Reserve Bank- as determined by the FRB each year. Certain components are identified as critical and measured against a two-hour recovery time objective.

Data Center Environmental Controls
BMO’s data centers employ UPS power systems, backup generators, air conditioning systems, fire detection and suppression systems, and environmental monitoring and alert notification systems. Each business unit has a documented BCP, which is reviewed and updated and tested annually.

Processing Integrity
ACH
ACH is an electronic channel for the distribution of services that allows transactions to be exchanged between different financial institutions in a given banking system. ACH processes transactions received from a bank’s different distribution channels for transmission to other banks. Additionally, ACH allows for regularly recurring payments to be made, including those related to payrolls, pensions, expense reimbursements, and billings for goods and services, as well as the automatic collection of said payments, including credit card and loan payments. These payments can be made electronically on a regularly scheduled basis from checking or savings accounts from any bank in the US.

ACH is supported by the following teams:

Electronic Production Unit (EPU) manages the ACH processing in terms of running the ACH windows, reconciling of the window and exception handling (e.g., file suspends, prefunding, request for reversals or deletions, etc.). They also support the ACH applications, including PEP+ (Paperless Entry Processing). EPU is also responsible for testing of disaster recovery, software upgrades, and other system changes (e.g., NACHA rule changes) related to these applications.

Corporate Servicing resolves ServiceNow tickets related to payment recalls, subpoena audits, ACH FRB trace, ACH returns/Good faith requests, ACH file verification and miscellaneous ACH inquiries.

AML (Anti-Money Laundering) reviews escalated International ACH transactions that are scanned within the AML Advisor application. They are also responsible for business rules within AML Advisor.

While the ACH service is owned and managed by TPS, ACH transactions are processed by the EPU. EPU is responsible for collecting and distributing ACH files to and from customers and the Federal Reserve which is our ACH Operator. The Federal Reserve as an ACH Operator is responsible for collecting and disbursing funds between financial institutions utilizing ACH via transmission of data and funds from one financial institution to another in a standard format. EPU does not originate or own customers; rather, the EPU serves in a back-office capacity to process ACH transactions.

ACH transactions (both debits and credits) may be submitted for execution to the EPU through the following methods:

OLBB ACH Module – Provides customers with the ability to manually enter or import payments for a single occurrence or recurring occurrences.

File Transfer Facility (FTF) OpenText – Allows for the exchange of data files and reports between external customers and the Bank securely via the Internet available through Online Banking for Business (OLBB).

Electronic Data Interchange (EDI) - Allows customers to send and receive payments electronically along with remittance information, such as invoice numbers, purchase order numbers, invoice amounts, discounts, and adjustments. EDI allows customers to initiate a high volume of transactions with multiple transaction types (wires, ACH, and comprehensive payables) within a single file.

ACH is supported by the following applications:

System Function Sub Process
Group
Type of Application
PEP+ Processing of ACH transactions TPS, EPU, and
Corporate
Servicing
Third-Party application
hosted by Fiserv
OLBB The Treasury Portal for corporate
clients. The ACH Payments
module and FTF provides a
customer interface for initiating
and processing ACH transactions
online
TPS, Client-facing,
and EPU
OLBB is hosted
internally but the ACH
Payments modules are
hosted by a third party
vendor, BottomLine
Technologies
DEFT
EFT is a method to electronically credit or debit accounts at any Canadian financial institution in Canadian or U.S. dollars. The DEFT team, located in Toronto, Ontario, and Chennai, Pune and Bangalore in India supports the DEFT application.

Payments Canada (formerly The Canadian Payments Association (CPA)) and its committee members govern the rules for DEFTs. Customers either send BMO a file or use OLBB to create and send DEFT files. Files are transferred between banks via secure connectivity maintained by Payments Canada. Only Payments Canada Clearing files (AFT, EDI, and Cheque Image Exchange) pass through this connectivity method. BMO maintains and participates in the Payments Canada activities, such as disaster recovery (DR) testing.

The DEFT system is owned by TPS Payments Product Managers and is maintained and supported by the DEFT Development team. The DEFT application and its features are sold to, and can be used by, commercial segment customers along with internal BMO lines of businesses.

Wire Transfer
A wire transfer service is a method of electronic funds transfer from one person or entity to another where funds can be sent to or received from any country around the world. In general, the service is provided to clients with established accounts at BMO. However, certain financial institution clients, such as domestic banks and trust and insurance companies, due to system limitations, use the Online Banking for Business application to initiate wires for their customers (third-party wire transfers).

Domestic and International Wire Payments is a product used by Capital Markets (CM), Personal and Commercial Banking in Canada and the United States, and the Financial Institution and Private Banking groups. Treasury Management supports the product for the Core Commercial, Corporate, and Retail client bases, as well as Correspondent Banks.

Wire transfers rely on the continual and consistent performance of:

The channels (interfaces) from which wire payments are received.

The payment platform that performs the core payment functions.

The gateway from/to the Lynx (high-value payment system administered by Payments Canada).

The scope of this report does not cover channels, the payment platform that performs core payment functions, the gateway from/to the Lynx, or BMO’s controls related to these external systems.

FedWire (real-time gross settlement funds transfer system operated by the United States Federal Reserve Bank), and SWIFT (Society for Worldwide Interbank Financial Telecommunication).

BMO can only control FedWire and SWIFT up to the point where BMO initiates the transfer within these external systems. The scope of this report does not cover FedWire, the SWIFT network, or BMO’s controls related to these external systems.

EWP is an online application used for the processing of domestic and international wire payments by the Bank. EWP is used to securely transmit payments and administrative messages around the world.

The primary users for EWP are the Payment Operations teams. The Payment Operations teams operate in parallel mode from two locations:

Montreal, Quebec
Meadowvale, Ontario
The centers are staffed by approximately 125 employees in Payment Processing, Exceptions Handling, and Client Services.

The Payment Operations group, which supports the wire transfer service, utilizes the SWIFT network for international wires and the FedWire Federal Reserve electronic payment system (For BMO) and Lynx to process domestic transfers. SWIFT operates a worldwide financial messaging network, which exchanges messages between banks and other financial institutions.

Payment Operations uses the EWP platform to create, manage and send wires on the behalf of BMO’s customers. Employee duties are limited to specific functional area assignments for both Canada and the U.S. Detailed job descriptions are maintained by Payment Operations.

Supervisory positions and approval levels exist within administrative and functional components.

Wire transfers can be originated through the following methods:

In-person: Customers visit a physical branch location of BMO. Bankers complete a Wire Transfer Request form located on an intranet site.

Phone: Global Payment Operations has three dedicated phone lines for incoming calls manned in Meadowvale and Montreal:

A Community Bank line handles retail bank wire transfers for those customers with a PIN for Bank 29 (requires signed Wire Transfer Agreement [WTA]).

A Corporate line for Bank 28 and banker line for banker-assisted wire transfer customers with a PIN (requires signed WTA).

Phone with Wire Transfer Service Agreement (BMO Bank only) – Each customer with a signed WTA on file is given a unique PIN. This PIN allows the customer to call Information Operations Services (IOS) directly and initiate wire transfers.

Phone/Fax/E-mail without Wire Transfer Service Agreement (BMO Bank only) – Customers without WTAs can also initiate wires via phone. These are facilitated through an authorized banker.

An Authorized Internal BMO business group via fax memo (manual) wire method.

Online: The Online Banking for Business Wire Transfer Module allows business clients to initiate and manage wire transfers over the web. Online banking for Business is accessible from any computer with ready internet access and is available 24 hours per day, 7 days a week to registered customers. Customers must sign up for this service through Treasury & Payment Solutions before they are granted access. Once approved, customers can initiate wire transfers.

Wire Transfer Applications
Wire Transfer utilizes EWP as the core wire payment platform for processing BMO wire transfers.

Electronic Data Interchange
EDI allows customers to send and receive payments electronically along with remittance information, such as invoice numbers, purchase order numbers, invoice amounts, discounts, and adjustments. Customers who utilize this service can initiate wire transactions online via Direct Line/Online Banking for Business. EDI allows customers to initiate a high volume of transactions in a single file.

Securities Safekeeping
Safekeeping (SKOPE) is a real-time platform providing clearance, settlement, and securities servicing for U.S. Commercial clients. Customers interact with SKOPE through OLBB, SWIFT or Private Network, or secure file transmissions. SKOPE is hosted in-house and is fully supported by the Bank.

Securities Safekeeping encompasses the following processes:

Trade Order Capture - Includes capabilities to capture client instructions for Delivery versus Payment and Deliveries Free of Cash to/from the Bank book of records.

Clearing and Settlement - Includes both system and operational controls relevant to clearing trades and monitoring the settlement of customer securities in book-entry form via the Federal Reserve Bank, Depository Trust Company, BNY Mellon, Citibank or other depositories. Responsible for accurate delivery and receipt of said securities within Depository service timelines. Settlement also includes the accurate movement of funds to/from the client’s DDA associated with each transaction.

Pledging - Includes both system and operational controls relevant to accurate and timely delivery and receipt of customer securities as instructed by customers Corporate Actions - Processing of both mandatory and voluntary cash or security events that affect account holdings. Includes timely processing of events with the Depositories and to customers’ accounts
Income Collection - Includes system and operational controls for timely and accurate distribution of dividend, principal, interest, and maturity payments associated with customer securities held at the Bank.

DepositEdge®
Remote Deposit Capture (RDC) allows bank clients to scan checks remotely via a check scanner from any location within the US, its territories and Canada, and deposit them electronically.

DepositEdge is hosted by BMO. The Bank clients contract the service through the Bank, using the Bank’s Master Services Agreement (MSA) and addendums.

The Bank’s implementation and Help Desk provide the client setup and ongoing support services to the BMO clients that sign up for RDC. Level 2 help desk support for DepositEdge is provided by FIS.

Transmission Protocol
TPS supports the following file transfer solutions:

Secure FTP SSH (Secure Shell) or SSL (Secure Socket Layer) AS2/AS3 (Applicability Statement version 2 or 3)
VPN Gateway/Secure Remote
HTTPS (Hypertext Transfer Protocol Secure)
File Transfer Facility (FTF) (through Online Banking for Business) FileACT/SWIFTnet
AutoConnect software
Online Banking for Business
OLBB is the Bank’s strategic platform that offers Treasury & Payment Solutions to corporate, commercial, and small business customers. It offers a Home Page where users can view account balances and details, comprehensive user administration, information reporting, access to view check images, and transactional services such as wire payments, and account transfers. This application also acts as a gateway to other services hosted by various third-party vendors. It is developed, supported, and hosted by BMO.

Complementary User Entity Controls
Certain Trust Services criteria related to Security, Availability and Processing Integrity can be achieved only if user entities design and implement controls contemplated in the design of the TPS system. This section highlights the controls that TPS believes should be suitably designed and operating effectively by the user entities.

User entities should have controls in place to provide instructions and information to TPS regarding specific requirements for TPS Services that are in accordance with the provisions of the servicing agreement, or other applicable governing agreements, between TPS and the user entity. (Criteria PI1.2)
User entities should have controls in place over physical and logical access to systems. (Criteria CC6.3)
User entities should have controls in place to provide timely written notification of client policies and procedures that impact TPS services to the appropriate TPS function. (Criteria CC2.1)
User entities should have controls in place for processing their end customers’ requests timely, accurately, and completely. (Criteria PI1.1, PI1.2, PI1.3, and PI1.4) User entities should have controls in place for reviewing and monitoring transactions processed by TPS and for reporting processing discrepancies to TPS in a timely manner. (Criteria PI1.3, PI1.4)
User entities should have controls in place to call the help desk if they submit a wire, and do not receive an acknowledgement. (Criteria PI1.2, PI1.3, PI1.4)

Section IV:

Trust Services Security, Availability
and Processing Integrity Criteria, TPS
Controls, and Independent Service
Auditors’ Tests of Operating
Effectiveness and Results

Tests of Operating Effectiveness of Specific Controls
KPMG’s examination of the operating effectiveness of certain controls of BMO was restricted to the security, availability, and processing integrity criteria and the related controls specified by BMO in the “Testing Matrix” within this section and was not extended to procedures in effect at client locations or other controls that may be included in management’s description of its system but not listed in the aforementioned matrix.

KPMG’s tests of the effectiveness of controls included such tests as were considered necessary in the circumstances to evaluate whether those controls and the extent of compliance with them were sufficient to provide reasonable, but not absolute, assurance that the criteria were met during the specified period. KPMG’s tests of the operating effectiveness of specific controls were designed to conclude on the operating effectiveness of controls throughout the specified period for each of the controls listed in the matrices in Section IV. In selecting particular tests of the operating effectiveness of controls, the following were considered: (a) the nature of the items being tested; (b) the types and competence of available evidential matter; (c) the nature of the criteria to be met; and (d) the expected efficiency and effectiveness of the test. In addition, when using information produced by BMO, we evaluated whether the information was sufficiently reliable for our purposes, including, as necessary, obtaining evidence about the completeness and accuracy of the information and evaluating whether the information was sufficiently precise and detailed for our purposes.

Test procedures performed in connection with determining the operating effectiveness of controls detailed in the matrices in Section IV are described below:

Test
Procedure Description
Inspection Inspected documents, reports, or electronic files that contain evidence of the performance of the control. This includes, among other things, inspection of client-directed documents, reading of reconciliations and management reports that age and quantify reconciling items, to assess whether balances and reconciling items are properly monitored, controlled, and resolved on a timely basis.

Reperformance Reapplied the relevant control. This includes, among other things, reviewing reconciliations for proper sources of balances, reasonableness of reconciling items, and accuracy of mathematical calculations.

Observation Viewed the application of specific controls by BMO personnel and/or the proper functioning of automated activities and controls.

Inquiries Interviewed appropriate BMO personnel about the relevant controls.

Results of Testing Performed
Relevant criteria, description of BMO’s controls, tests performed, and results of tests are presented in tables, beginning on the next page of this report. The relevant criteria are applicable to in-scope services unless otherwise noted. Certain control numbering does not follow alphabetical order in some instances below in order to keep consistency in references.

Exhibit 5:

Bank at Work Employee
Flyer
273

SERVICESDEPOSIT

PROCESSRETURNED ITEM

OF DEPOSITSAVAILABILITY

PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS

BMO Smart Advantage Checking
No minimum balance required3
Unlimited fee-free transactions at over
40,000 Allpoint® network ATMs nationwide
Overdraft Protection: Extra day to avoid
overdraft fees, providing flexibility when
you need it
BMO Relationship Checking
$25 waivable monthly maintenance fee
Relationship Packages4 that offer more
perks the more you bank with BMO
Unlimited Non-BMO ATM Transactions
and surcharge fee rebates on NonBMO ATM Transactions5
Earn interest on your checking balance
Find the checking account that’s right for you:

Banking services that
help you make real
financial progress.

BMO Bank at Work — Employees
Earn up to $4601,2 in cash bonuses and rewards with a new checking and Savings Builder account when you maximize your rewards through the Bank at Work program.

Continued
Steps to earning your bonus:

Earn a $5
savings reward
every month you grow your
balance by $200 or more
for the first year in a new
Savings Builder account.
2 This can add up to $60!
BMO SmartProgress®
Learn about developing a savings
plan, credit scores and more with our
online financial wellness center.

Let’s connect!
Checking Account Promo Code:

BMOP-10605E-BAWSF26
Choose the right
account for you
See our checking account
options below.

Open the account
It’s easy and takes
just minutes online.

Deposit funds
Make qualifying direct
deposits within 90 days
of opening the account.

Earn your bonus
We’ll deposit your
bonus1 directly into
your account.

Get started at:
bmo.com/
smartprogress/baw
BMO Smart Money Checking
No minimum balance required3
Unlimited fee-free transactions at over
40,000 Allpoint® network ATMs nationwide
No monthly maintenance fee if you’re
under 25 years old
Qualifying Direct Deposits Cash Bonus1
$1,200-$2,999.99 $100
$3,000-$3,999.99 $300
$4,000 or more $400

25-2064
BMO Bank at Work — Employees
1 To take advantage of the checking offer, your employer or organization must participate in BMO Bank at Work or BMO Group Banking Services. Offer is effective from January 29, 2026 through May 4, 2026 and is subject to change at any time without notice. BMO reserves the right to amend or cancel any part of this program and offer. You may open your account at a BMO branch, online, or by calling 1-888-779-2265. When opening any account listed below at a branch or by phone, you must tell the BMO banker that you are a Bank at Work or Group Banking Services client. Provide the banker with promo code BMOP-10605E-BAWSF26 at account opening or enter it when opening your account online. If you use the QR code on the front of the flyer, the promo code will be automatically applied.

Accounts opened online on May 4, 2026 must have their applications submitted and approved prior to 9:00 p.m. CT. If you open your account by calling 1-888-779-2265, we must receive your opening deposit and all signed account opening documents by May 4, 2026.

To receive the personal checking new account cash bonus of up to $400:

Open a new BMO Smart Money Checking, BMO Smart Advantage Checking or BMO Relationship Checking account using the promo code; and a) Receive $100 when you have a cumulative total of $1,200 in qualifying direct deposits post to your account within 90 days of account opening; or b) Receive $300 when you have a cumulative total of $3,000 in qualifying direct deposits post to your account within 90 days of account opening; or c) Receive $400 when you have a cumulative total of $4,000 in qualifying direct deposits post to your account within 90 days of account opening Business Days are Monday through Friday excluding any holiday on which the Bank and/or the Federal Reserve are closed for processing. Transactions received or occurring on a day other than a Business Day will be posted the next Business Day. Tip: If the 90th calendar day falls on a Saturday, Sunday or Bank holiday, the cumulative total qualifying direct deposits must be received no later than the last Business Day preceding the 90th calendar day.

Offer is limited to one per customer and account (including trustees and signers on joint accounts). Offer is not available for existing BMO personal checking customers (including trustees and signers on joint accounts) or those who have closed a BMO personal checking account within the past 12 months. Cash bonus may be reported to the IRS for tax purposes, and you are responsible for any applicable taxes. Offer can be changed or canceled without notice at any time and cannot be combined with any other offer. If your balance is zero, we may close your account. Your account must be open, in good standing and must have a balance greater than zero when the cash bonus is paid.

Qualifying direct deposits are deposits of regular income from an employer or similar third party - such as your salary, paycheck, pension payment, Social Security payment, or other government benefits payment electronically deposited into the account - using your account number and BMO’s routing number that you provide to them. We reserve the right to request documentation that the direct deposits qualify. Nonqualifying examples include: teller deposits, wire transfers, ATM transfers or deposits, BMO Digital Banking transfers or deposits, deposits processed as a debit card credit or real-time credit, transfers from any bank or brokerage account, and Account to Account or Peer to Peer (e.g. Zelle®, Venmo) transfers.

You are only eligible for one checking account cash bonus; you cannot open multiple checking accounts and receive multiple cash bonuses. The promo code is applied to the first Smart Money Checking, Smart Advantage Checking, or Relationship Checking account that is opened between January 29, 2026 and May 4, 2026. Day 1 is the day you open your account and begins the tracking period. If you open your account on a day other than a Business Day, Day 1 is the next Business Day. Your account must be Smart Money Checking, Smart Advantage Checking, or Relationship Checking when the cash bonus is paid into the checking account approximately 100 days after account opening.

Minimum opening deposit of $25 is required for BMO personal checking accounts. BMO Relationship Checking is a variable rate account. Interest rates and Annual Percentage Yields (APYs) may change daily after the account is open. Interest rates and APYs offered within two or more consecutive tiers may be the same. In this case, multiple tiers will be shown as a single tier. The following collected balance tiers and corresponding APYs are effective as of January 29, 2026 and are subject to change at our discretion at any time: 0.01% for all balances. Interest is calculated on the entire collected balance daily at the rate in effect for that balance tier. You must maintain the required minimum collected balance for each tier to earn the APYs disclosed. A periodic rate is applied on the collected balance in the account daily. Interest is compounded daily on the collected balance and credited to the account monthly on the statement period date. Checks you deposit into your account begin to earn interest on the Business Day we receive credit for them. Fees and withdrawals may reduce earnings. For account and fee information or current interest rates, visit bmo.com. 2 For every month your Savings Builder account balance grows by at least $200, we will credit the account with a $5 savings reward within 5 calendar days after the end of the month. To calculate if your balance has grown by $200, we will compare the Ledger Balance on the last Business Day of the previous month to the Ledger Balance on the last Business Day of the current month. Interest and savings reward payments will not count towards your balance growth. Tip: Deposits made on weekends and holidays will not be processed until the next Business Day. To ensure your deposit is counted for the current month, avoid scheduling your recurring transfer or deposits towards the end of the month.

Your account is eligible for 12 savings rewards beginning with the month your account is opened. The first savings reward is based on your savings growth from the Business Day the account is opened through the last Business Day of that month. If your initial deposit is not received until the month after account opening, the account will only be eligible for 11 savings rewards.

Your account must be open when the savings rewards are paid. Savings rewards will be reported to the IRS for tax purposes and you are responsible for any applicable taxes.

Exclusions:
• Savings rewards are available for new accounts only. An account switched into Savings Builder from a different product is not eligible for savings rewards. • Savings rewards are limited to one Savings Builder account per customer as Primary Account Owner. Only your first account opened is eligible for savings rewards. • You are not eligible to receive savings rewards if you have previously opened a Statement Savings account between February 3, 2020 and October 18, 2021 and participated in the Statement Savings account – Savings Rewards offer.

Minimum opening deposit of $25 is required for Savings Builder accounts. Savings Builder is a variable rate account. Interest rates and Annual Percentage Yields (APYs) may change daily after the account is open. Interest rates and APYs offered within two or more consecutive tiers may be the same. In this case, multiple tiers will be shown as a single tier. The following collected balance tiers and corresponding APYs are effective as of January 29, 2026 and are subject to change at our discretion at any time: 0.01% for all balances. Interest is calculated on the entire collected balance daily at the rate in effect for that balance tier. You must maintain the required minimum collected balance for each tier in order to earn the APYs disclosed. A periodic rate is applied on the collected balance in the account daily. Interest is compounded daily on the collected balance and credited to the account monthly on the statement period date. Checks you deposit into your account begin to earn interest on the Business Day we receive credit for them. Fees and withdrawals may reduce earnings. For account and fee information or current interest rates, visit bmo.com. 3 Accounts with zero balance may be closed.
4 To access the benefits in a particular Relationship Package, you must have a BMO Relationship Checking account. See the BMO Relationship Checking account Deposit Account Disclosure for details.
5 A Non-BMO ATM Transaction is any transaction conducted at a Non-BMO ATM, including, for example, a withdrawal, transfer, or balance inquiry. No BMO fee; however, the ATM owner or operator may charge you a surcharge fee for a withdrawal, transfer, or balance inquiry.

BMO Bank N.A. and your employer or organization are separate legal entities, which are not affiliated with each other in any way by common ownership, management, control or otherwise.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Accounts are subject to approval and are provided in the United States by BMO Bank N.A. Member FDIC

Exhibit 6:

SkylightOne® Prepaid Card
280

SERVICESDEPOSIT

PROCESSRETURNED ITEM

OF DEPOSITSAVAILABILITY

PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS

Enjoy the Benefits of the
Skylight®
PayOptions™ Program

Enjoy the Benefits
of the Skylight
PayOptions Program
Instead of waiting in line to cash your paycheck, have
your pay direct deposited to a Skylight Account. No
matter where you are on payday, you’ll have access
to your funds — even if you don’t have a traditional
bank account.

Card usage is subject to card activation and identity verification1 Enjoy Many Convenient
Benefits at No Cost2
• No enrollment fee
• Secondary card for family member or trusted friend
at no extra cost, subject to identity verification.1
• No-fee over-the-counter cash withdrawals at
Mastercard® member bank locations.2
• Surcharge-free ATM withdrawals within the Allpoint
and MoneyPass networks.3
• Optional Savings Account with up to 5.00% Annual
Percentage Yield (APY)4
• Cash back from PIN debit transactions at
participating locations.
• Access to account info via automated phone
system, online, Skylight ONE® mobile app, email,
and text5 messages upon enrollment.

With a Skylight ONE® Prepaid Mastercard®, you can
make purchases everywhere Debit Mastercard is
accepted. You reduce the hassle and costs of cashing
a traditional paper paycheck, and don’t have to worry
about lost or stolen paychecks.
1 IMPORTANT INFORMATION FOR OPENING A CARD ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires us to obtain, verify, and record information that identifies each person who opens a Card Account. WHAT THIS MEANS FOR YOU: When you open a Card Account, we will ask for your name, address, date of birth, and your government ID number. We may also ask to see your driver’s license or other identifying information. Card activation and identity verification required before you can use the Card Account. If your identity is partially verified, full use of the Card Account will be restricted, but you may be able to use the Card for in-store purchase transactions and ATM withdrawals. Restrictions include: no international transactions, account-toaccount transfers and additional loads. Use of Card Account also subject to fraud prevention restrictions at any time, with or without notice.
2 Other costs, terms and conditions are associated with the use of this card. For a list of all fees, see enclosed Cardholder Agreement or Online Account Center for more details. 3 No ATM-owner surcharge on ATM withdrawals conducted at Allpoint and MoneyPass network ATMs. Visit your Online Account Center, www.allpointnetwork.com to find a list of Allpoint ATMs or www.moneypass.com to find a list of MoneyPass ATMs. All other ATMs may apply a surcharge assessed by the institution that owns the terminal or network. ATM Withdrawal Fee may apply; please see your Cardholder Agreement for additional details.
4 The Savings Account is made available to Cardholders through Republic Bank & Trust Company; Member FDIC. To open a Savings Account, Cardholder must consent to and continue receiving communications from us in electronic form, must not be subject to IRS back-up withholding at the time of enrollment, and must not be a resident of Michigan.

Interest is calculated on the Average Daily Balance(s) of the Savings Account and is paid quarterly. • If the Average Daily Balance is $1,000.00 or less, the interest rate paid on the entire balance will be 4.91% with an annual percentage yield (APY) of 5.00%.
• If the Average Daily Balance is more than $1,000.00, the interest rate paid on the portion of the Average Daily Balance which exceeds $1,000.00 will be 0.49% with an APY of 0.50%, and the interest paid on the portion of the Average Daily Balance which is $1,000.00 or less will be 4.91%. The APY for this tier will range from 5.00% to 0.54%, depending on the balance in the account.

The interest rates and APYs of each tier may change. The APYs were accurate as of 3/1/2023. No minimum balance necessary to open Savings Account or obtain the yield(s). Because Savings Account funds are withdrawn through the Card Account (maximum 6 such transfers per calendar month), Card Account transaction fees could reduce the interest earned on the Savings Account. Card Account and Savings Account funds are FDIC-insured upon verification of Cardholder’s identity. For purposes of FDIC coverage limit, all funds held on deposit by the Cardholder at Republic Bank & Trust Company will be aggregated up to the coverage limit, currently $250,000.00.
5 No cost for this service, but your wireless carrier may charge for messages or data.

Customer service (automated or live agent)
ATM balance inquiry
Monthly fee Per purchase ATM withdrawal
You do not have to accept this payroll card.

Ask your employer about other ways to receive your wages.

Cash reload
550465123
$0
$5.00 per mo.
$1.00
$0 $0
* This fee can be lower depending on how and where this card is used.

See www.skylightpaycard.com for free ways to access your funds and balance information.

No overdraft/credit feature.

Register your card for FDIC insurance eligibility and other protections.

For general information about prepaid accounts, visit cfpb.gov/prepaid.

Find details and conditions for all fees and services inside this package. $3.95*
Inactivity (after 90 days w/ no trans.)
We charge 8 other types of fees. Here is one of them:
$0 in-network
$2.75 out-of-network
Transaction declines $5.00*
You do not have to accept this payroll card.

Ask your employer about other ways to receive your wages.

• Spending Tracker. You can take control of your finances by using Skylight’s no-cost Spending Tracker tool to track and manage your money.
• Payback RewardsSM. Earn cash back offers for purchases made at select stores and restaurants.9
• Skylight Account Reloads. Add cash to your Skylight
Account at over 130,000 retailers10, transfer11 funds from another account, or have funds deposited into your
Skylight Account via ACH.
• Faster Funding. Get paid up to 2 days earlier12 with direct deposit depending on when the payroll is run.
• Savings Account. Earn up to 5.00% Annual Percentage
Yield (APY) with an optional Savings Account with no
minimum balance required to open.4
6 There may be a cost for additional replacement cards. Consult your Cardholder Agreement and fee schedule for details.
7 To minimize losses, Cardholder must notify Netspend promptly of any loss of the card or compromise of the Card Account. Does not apply to certain prepaid cards, or corporate cards. Certain terms, conditions and exclusions apply. Please see www.matercard.us/zero-liability.html for more details. 8 Skylight Checks can be cashed at no cost at all U.S. Bank branch locations, at participating Walmart locations, and at participating ACE Cash Express locations. Other check cashers set their own policies regarding check acceptance and may charge you a fee to cash Skylight Checks. See the Skylight Checks for step-by-step instructions.
9 Payback Rewards is an optional program. You may opt-out at any time by visiting the Payback Rewards page in your Online Account Center. Reward offers are based on individual shopping habits. Cash back rewards are credited to your Card Account and are not available in the form of a check or other direct payment method. See the program FAQs and Terms and Conditions in your Online Account Center for additional details about how and when you get rewarded. Program sponsor: Netspend Corporation.

Republic Bank & Trust Company and Mastercard are not affiliated in any way with this program and do not endorse or sponsor this program.
10 The Netspend Network is provided by Netspend Corporation and its authorized agents. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend’s licenses and related information may be found at www.netspend.com/licenses. Fees, limits, and other restrictions may be imposed by Netspend and other third parties in connection with use of the Netspend Network. • Portability. The Skylight Account is yours to take with you even if you switch employers.
• Peace of Mind. When you lose cash, your money is
gone. If you lose your card, Skylight makes it simple to get a replacement Paycard. Your first replacement card
per year is available at no cost.6 Plus, the funds in your Skylight Account are covered with Mastercard’s Zero
Liability Protection.7
• Flexibility. Use your Skylight ONE® Prepaid Mastercard® for purchases at retailers, and to pay bills online or over the phone. You can also use Skylight Checks to access
100 percent of your wages8 or perform an over-thecounter cash withdrawal. • Convenient Account Access. Review your monthly
statement, check balances, see recent transactions, and more online through the Online Account Center or on
your mobile device with the Skylight ONE Mobile App.5
Experience Many
Cardholder Benefits
Apple® and the Apple logo® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC. 11 Availability and fees for bank transfers are determined by the transferor’s bank and may be charged to the transferor’s bank account by the service provider or originating bank. No cost for online or mobile Accountto-Account transfers between Netspend Cardholders; a $4.95 fee applies to each such transfer conducted through a Netspend Customer Service agent.
12 Faster funding claim is based on a comparison of our policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.

The Skylight ONE Prepaid Mastercard is issued by Republic Bank & Trust Company pursuant to a license by Mastercard International Incorporated. Republic Bank & Trust Company, Member FDIC. Netspend is a registered agent of Republic Bank & Trust Company. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Use of the Card Account is subject to activation, ID verification and funds availability. Transaction fees, terms, and conditions apply to the use and reloading of the Card Account. See the Cardholder Agreement for details.

Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Card may be used everywhere Debit Mastercard is accepted. © 2023 Netspend Corporation. All rights reserved worldwide. Netspend and Skylight are federally registered U.S. service marks of Netspend Corporation. All other trademarks and service marks belong to their owners.

Card usage is subject to card activation and identity verification.1 1, 4, 5 For important information see previous page.

Signature Purchase Transaction Fee $0 During checkout, select “CREDIT” on the keypad to make a Signature Purchase.

PIN Purchase Transaction Fee $0 During checkout, select “DEBIT” and enter your PIN to make a PIN Purchase.

Monthly Fee $0 NO FEE
Already Have a Bank Account?
Use the Paycard to allocate a portion of your paycheck
for specific spending. This feature is great for building your vacation fund, saving for holiday spending, or even allocating a monthly allowance for your college student.

Enroll in the Skylight PayOptions
Program Today!
Contact your employer to get started.

Monthly Usage
Spend Money
Check your Balance
MoneyGram® Bill Payment Service Fee Varies
Per bill payment. Fee is determined and assessed by
MoneyGram. This is a third-party fee and subject to
change. You must be fully CIP verified to have access
to this feature.

Automated Clearing House
(ACH) Payments $0
Provide the biller with the Bank’s routing number and
your assigned Skylight Account Number. You must be
fully CIP verified to have access to this feature.

Customer Service
(Automated or Live Agent) $0
No fee for calling Customer Service (Automated or
Live Agent) for general inquiries, including for balance inquiries. 1-877-814-7679.

ATM Balance Inquiry Fee - Domestic $1.00
Per balance inquiry. You may also be charged a fee by
the ATM operator. This fee does not apply if you are a
resident of New York.

Balance Inquiry via Online
Account Center $0 Log in to the Online Account Center at www.skylightpaycard.com.

Balance Inquiry via Anytime AlertsTM $0 Standard text message or data rates may apply.

Per Purchase
Fee Schedule†
The use of certain features identified below associated with your Card requires full verification of your identity through our Customer Identification Program (“CIP”). If you are not fully CIP verified, you will not have access to these features until you become fully CIP verified as described in the “Opening a Skylight Account; Identity Verification” section of your Cardholder Agreement.

Details of All Fees
†Fees are voided where prohibited. Some fees may be different for certain Paycard holders due to differences in state wage and hour laws. Some services are not available in all states.

Withdraw Cash
Over-the-Counter (“OTC”) Withdrawal
Fee at a Financial Institution $0
You will not be charged a fee to withdraw cash at a
Mastercard®-member bank. A fee may be assessed by
a financial institution that is not a Mastercard-member bank. Any additional fees assessed are third-party fees and subject to change.

Skylight Checks $0
Skylight Checks can be cashed for no fee at all U.S. Bank® locations, at participating Walmart locations, and at
participating ACE Cash Express locations. Other check
cashers set their own policies regarding check acceptance and may charge you a fee to cash Skylight Checks. These are third-party fees and are subject to change.

OTC Withdrawal Fee at a Netspend
Reload Network Location
Up to the Greater of

2.75% of the withdrawal
amount or $4.00
Per withdrawal. Fee may be either a flat fee or a percentage of the withdrawal amount. Fee is determined and assessed by operator of Netspend Reload Network location and varies depending on location and amount of cash withdrawn. This is a third-party fee and is subject to change.

ATM Withdrawal Fee – Domestic/ on
Allpoint or MoneyPass ATM Networks $0
No fee for ATM withdrawals on Allpoint or MoneyPass
Network ATMs. ATM Balance Inquiry Fee still applies.

See www.skylightpaycard.com for Allpoint or MoneyPass
Network ATM locator.

ATM Withdrawal Fee – Domestic/ out of
Allpoint or MoneyPass ATM Networks $2.75
Per withdrawal. You may also be charged a fee by the
ATM operator.

You can avoid ATM fees by using the Allpoint or MoneyPass ATM Network or if you select “DEBIT” and enter your PIN to get cash back when making purchases at many retailers,
such as grocery stores.

MoneyGram Cash Out $0
Funds can only be sent in the name of the Primary
Paycardholder. Feature only available if you do not have an active Card on your Skylight Account (i.e., Card lost/ stolen and waiting for a replacement Card). You must have a valid state or government-issued ID to pick up funds from a MoneyGram location. Maximum withdrawal amount is the
balance of your Skylight Account, subject to applicable state law (e.g., the maximum amount that may be withdrawn at a MoneyGram location in Arizona is $499.00 per day).

You must be fully CIP verified to have access to this feature.

Add Money to Your Skylight Account
Direct Deposit (ACH Deposit) $0 NO FEE
Cash Reload at a Netspend Reload
Network Location Up to $3.95
Per cash load. Fee determined and assessed by operator of retail location, and may be lower depending on the retail location. This is a third-party fee and is subject to change.

See www.loadnetspend.com for cash reload locations. You must be fully CIP verified to load your card with cash.

Mobile Check Load Fee – Standard $0
This is a third-party fee and is subject to change. Standard text message or data rates may apply. You must be fully CIP verified to use the mobile check load service.

Mobile Check Load Fee – Expedited
(Government and Payroll Checks with
a Pre-printed Signature)
Greater of 2.0% of total
check amount or $5.00
Per check load. Percentage taken of total check amount. Fee discounted from check total prior to loading your Skylight Account. This is a third-party fee and is subject to change.

Standard text message or data rates may apply. You must be fully CIP verified to use the mobile check load service.

Mobile Check Load Fee – Expedited
(All Other Accepted Check Types)
Greater of 5.0% of total
check amount or $5.00
Per check load. Percentage taken of total check amount. Fee discounted from check total prior to loading your Skylight Account. This is a third-party fee and is subject to change.

Standard text message or data rates may apply. You must be fully CIP verified to use the mobile check load service.

ATM Transaction Decline Fee – Domestic $1.00
Per declined transaction. You may also be charged a fee by the ATM operator. This fee does not apply if you are a resident of Connecticut, New York, or Illinois.

POS Decline Fee (Signature and PIN) $1.00 Per declined transaction. This fee does not apply if you are a resident of Connecticut, New York, or Illinois.

ACH/Preauthorized Payment Transaction
Decline Fee $5.00 Per declined ACH transaction. This fee does not apply if you are a resident of Connecticut or Illinois.

Foreign Transaction Surcharge 3.5%
Per foreign transaction. Calculated based on the U.S. dollar amount of the purchase transaction or cash withdrawal, and is charged in addition to any applicable Purchase Transaction Fee or OTC Withdrawal Fees. You must be fully CIP verified to have access to this feature. This fee does not apply if you are a resident of New York.

ATM Withdrawal Fee – International $3.00
Per transfer from your Skylight Account via Customer Service to another account managed by Netspend. You must be fully CIP verified to have access to this feature.

ATM Balance Inquiry Fee – International $1.00
Per inquiry. You may also be charged a fee by the ATM operator.

You must be fully CIP verified to use your card outside the U.S. This fee does not apply if you are a resident of New York.

ATM Transaction Decline Fee
International $1.00
Per declined transaction. You may also be charged a fee by the ATM operator. This fee does not apply if you are a resident of Connecticut, New York, or Illinois. You must be fully CIP verified to use your card outside the U.S.

Move Money to and from your Skylight Account
Using Your Card Outside the U.S.

Transaction Declines
Account-to-Account Transfer Fee
via Website $0
Per transfer from your Skylight Account via www.skylightpaycard.com to another account managed by Netspend. You must be fully CIP verified to have access to this feature.

Account-to-Account Transfer Fee –
CS Agent $0 1-877-814-7679. You must be fully CIP verified to have access to this feature.

Additional Card Fee $0 For each additional Card requested that is not a replacement Card.

Replacement Card Fee $7.00
There is no fee for your first replacement card in any twelve (12) month period. Fee applies for each additional lost, stolen, or damaged card replaced in any twelve (12) month period.

Custom Card Fee $4.95 Per custom Card. You must be fully CIP verified to have access to this feature.

Card Delivery Fee – 7-10 Business Days $0 NO FEE
Card Delivery Fee – 3 Business Days $20.00
Charged in addition to Additional Card Fee or Replacement Card Fee. Fee will be assessed when this service is requested for order of additional or replacement Card.

Card Delivery Fee – 1-2 Business Days $25.00
Charged in addition to Additional Card Fee or Replacement Card Fee. Fee will be assessed when this service is requested for order of additional or replacement Card.

Add or Replace a Card

Other
Additional Statement Mailing Fee $5.00
The fee for first written transaction history requested in any calendar month is $0. If you request more than one written transaction history in a given month, each additional request is $5.00. Statements are always available for no fee online at www.skylightpaycard.com. You can also opt in to receive written monthly statements for no fee. This fee does not apply if you are a resident of New York.

Stop Payment Fee $0
Per stop payment request on an ACH Debit/Preauthorized
Payment Transaction. Also includes stop payments regarding a return of funds check or Skylight Check.

Check Request Fee $0
Per check request. For processing and mailing of a return of funds check at Skylight Account closure. Refund checks are not issued for less than $1.00. See “Withdraw Cash” above for alternative options to remove the funds from your card.

Inactivity Fee $5.00
Per month. Fee applies if there are funds in the Skylight Account and the Skylight Account has had no activity, i.e., no purchases; no cash withdrawals; no deposits; and no Balance Inquiry Fees, for ninety (90) days. This fee does not apply if you are a resident of Minnesota or New York, and it does not apply until after twelve (12) months of inactivity if you are a resident of Connecticut, Pennsylvania, or Illinois. Inactivity fees are void in states where prohibited by law.

Register your card for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to Republic Bank & Trust Company, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event Republic Bank & Trust Company fails, if specific deposit insurance requirements are met and your card is registered. See www.fdic.gov/deposit/deposits/prepaid.html for details.

No Overdraft/Credit Feature
Contact Skylight by calling 1-877-814-7679, by mail at P.O. Box 14720, Austin, TX 78761, or visit www.skylightpaycard.com to learn more about the terms and conditions of your prepaid account, obtain balance information, request a copy of your transaction history or to report unauthorized transactions.

For general information about prepaid accounts, visit www.cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit www.cfpb.gov/complaint. © 2023 Paychex, Inc. All Rights Reserved. | 160638-i 01/27/23

IMPORTANT INFORMATION ABOUT THE SKYLIGHT® PAYOPTIONS™ PROGRAM (THE “PROGRAM”) • Skylight ONE® Card. There are no charges for the application, initiation, loading of wages by your employer, privilege of participation, or distribution or delivery of your initial Skylight ONE® Card. • Third Party Fees. Third parties, like ATM operators and mobile carriers, may assess additional fees relating to your use of the Program.
• How to Access Your Wages at No Cost.
– Over-the-Counter Cash Withdrawals. You can make cash withdrawals for any amount (including the full amount of your net wages) at no cost at any Mastercard member bank (just look for the Mastercard logo at the bank).
– Skylight Convenience Check.8 You may make unlimited withdrawals from your Skylight Account (your “Account”) by using the Skylight convenience check for the full amount of funds in your Skylight Account without fees when cashed at any branch location of the bank who issues the check (printed on the top of the check), at participating ACE Cash Express, and participating Walmart locations. Other check cashers set their own policies regarding check acceptance and may charge you a fee to cash Skylight convenience checks. • How to Minimize ATM Fees. Surcharge-free ATM options vary by card program.3 Please refer to the fee schedule and Cardholder Agreement for specific details about ATM options that are available for your Card and, in order to minimize ATM fees, select the surcharge-free ATM network(s) available to you. If the Card is used outside of the surcharge free network, then both Netspend and third party fees may apply. • How to Access Your Account Information (including Account balance) at No Fee. You can access information about your Account (including your Account balance) online at www.skylightpaycard.com or via the Automated Phone Service (IVRU) by calling the number on the back of your Card. In addition, you may access your account balance by opting into our Anytime Alerts™ or through the Mobile App. You can use these services 24 hours a day, 7 days a week without a fee from Netspend, but note that standard text messaging/data rates may apply to your use of Anytime Alerts.
• How to Access Transaction History. You may view a history of your Account transactions electronically at www.skylightpaycard.com at no cost, or through the Mobile App. You may also request a written history at least once per month at no cost (please refer to your fee schedule details about your card program) by calling Customer Service at the number on the back of your Skylight ONE Card or writing them at P.O. BOX 14720, Austin, TX 78761. • Overdraft. Overdraft is not available on your Account and there are no overdraft fees. • Closing your Account. You may close your Account at no cost by calling the number on the back of your Card.

Prior to closing your Account, you can obtain your balance without cost by using the Skylight convenience check or by making an over-the-counter cash withdrawal at any Mastercard member bank, as described above.

Skylight PayOptions Program Enrollment Form
Unless otherwise noted, all fields are required
and must be filled in to process the enrollment. You
must be a U.S. resident to enroll in the
Skylight PayOptions Program.

IMPORTANT INFORMATION FOR OPENING A CARD ACCOUNT:

To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires us to obtain, verify, and record information that identifies each person who opens a Card Account. WHAT THIS MEANS FOR YOU: When you open a Card Account, we will ask for your name, address, date of birth, and your government ID number. We may also ask to see your driver’s license or other identifying information. Card activation and identity verification required before you can use the Card Account. If your identity is partially verified, full use of the Card Account will be restricted, but you may be able to use the Card for in-store purchase transactions and ATM withdrawals.

Restrictions include: no international transactions, account-toaccount transfers and additional loads. Use of Card Account also subject to fraud prevention restrictions at any time, with or without notice.

I. EMPLOYEE INFORMATION

LEGAL FIRST NAME
PERMANENT ADDRESS (NO P.O. BOXES) LINE 1
PERMANENT ADDRESS (NO P.O. BOXES) LINE 2
CITY
CARD MAILING ADDRESS (IF DIFFERENT FROM PERMANENT) LINE 1 CARD MAILING ADDRESS (IF DIFFERENT FROM PERMANENT) LINE 2 CITY
Please indicate how much of your Net Pay you would like deposited to the Skylight® PayOptionsTM Program:
% of Net Pay or Specific Dollar Amount $ .00 or ~ Remainder of Net Pay MI
STATE
STATE

LAST NAME

ZIP CODE

ZIP CODE

PRIMARY PHONE NUMBER

ALTERNATE PHONE NUMBER (OPTIONAL)

EMAIL ADDRESS (OPTIONAL)

DATE OF BIRTH (MM/DD/YYYY)

SOCIAL SECURITY NUMBER OR TAXPAYER ID NUMBER
MOTHER’S MAIDEN NAME (OPTIONAL)

The Skylight ONE Prepaid Mastercard is issued by Republic Bank & Trust Company pursuant to a license by Mastercard International Incorporated. Republic Bank & Trust Company, Member FDIC. Netspend is a registered agent of Republic Bank & Trust Company. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787.

Use of the Card Account is subject to activation, ID verification and funds availability. Transaction fees, terms, and conditions apply to the use and reloading of the Card Account.

See the Cardholder Agreement for details.

Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Card may be used everywhere Debit Mastercard is accepted. © 2023 Netspend Corporation. All rights reserved worldwide. Netspend is the federally registered U.S. service mark of Netspend Corporation. All other trademarks and service marks belong to their owners.

II. EMPLOYEE AGREEMENT - Return the completed, signed and dated application to your employer.

The Skylight® PayOptionsTM Program and your Skylight ONE® Prepaid Mastercard® are governed by your Cardholder Agreement, including the enclosed Fee Schedule. Read the Cardholder Agreement, Fee Schedule, and Privacy Notice before you activate your Skylight Account and Skylight ONE Card. Retain the Cardholder Agreement, Fee Schedule and Privacy Notice for future reference.

By signing below, activating your Skylight Account, using your Skylight ONE Card for any purchase or ATM transaction, or using a Skylight Check, you: (1) acknowledge and agree that you have chosen the Skylight PayOptions Program and that you were given an opportunity to review the Cardholder Agreement, Privacy Policy, and Fee Schedule in advance; (2) authorize Republic Bank & Trust Company to establish your Skylight Account; (3) authorize your employer to: (a) transmit the information that you have provided to Skylight and Republic Bank & Trust Company, and (b) deposit your wages into your Skylight Account, all subject to the Cardholder Agreement and Fee Schedule; and (4) agree to be bound by the Cardholder Agreement and Fee Schedule. Direct deposit capability is subject to payor’s support of this feature. Check with your payor to find out when the direct deposit of funds will start. Funds availability is subject to timing of payor’s funding.

I authorize you (my employer or payor) to initiate electronic entries and, if necessary, debit entries and adjustments for any credit entries made in error to my account each pay period. This authority will remain in effect until I notify my employer or other payor in writing or as otherwise specified by my employer or payor.

III. CLIENT USE ONLY

EMPLOYEE SIGNATURE

COMPANY NAME
DATE

CLIENT ACCOUNT NUMBER
DP0030 01/2023

Exhibit 7:

Affordable Lending
Program
287

SERVICESDEPOSIT

PROCESSRETURNED ITEM

OF DEPOSITSAVAILABILITY

PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS

BMO Home Lending Mortgages
Get the help you need to make the
mortgage process easier to understand.

Whether you’re purchasing a new home or refinancing your current one, our experienced BMO Mortgage Bankers are ready to help streamline the process, from application to closing.

Find out more about topics such as:
• Relationship Discount2 and Auto Pay Rate Discount3
• First-time homebuyer programs
• Conventional fixed and adjustable rate mortgages4
• Jumbo mortgages5
• Government loan programs, including FHA loans6
• Construction loans
BMO mortgages
make homebuying
easier.

To learn more about
BMO mortgages1, contact a
Mortgage Banker today!
Call 1-888-482-3781
Let’s connect
1 Relationship Requirement: If the property is not located in the following locations; AZ, CA, CO, FL, ID, IL, IN, IA, KS, MN, MO, NE, NV, NM, ND, OK, OR, SD, UT, WA, WI, WY, and EL Paso County, TX (BMO does not offer Home Equity Products in Texas), to be eligible for our real estate secured lending products, you must be a pre-existing BMO customer for at least six months at the time of application; contact a Banker for details. A BMO customer relationship includes any deposit, retirement, small business, secured and unsecured credit, and investment accounts (BMO Alto accounts are excluded). Not applicable to our Private Bank clients or BMO employees. 2 Relationship Discount: Applicant must meet the eligibility requirements to receive the relationship discount. The relationship discount is available to new or existing BMO clients with eligible loan products (Jumbo, Physicians, Gateway, or One Close loan programs) and is based on the loan amount and the balances in BMO deposit accounts (including trust accounts titled in the name of the Applicant) at the time of closing after all related closing costs have been applied.

Clients with an eligible conforming loan product (loan amounts up to $832,750) and at least $250,000 in BMO deposit accounts are eligible to receive the relationship discount of 0.125%. Clients with a Jumbo loan (loan amounts over $832,750) and with $250,000 to $499,999 in BMO deposit accounts are eligible to receive the relationship discount of 0.250%. Clients with a Jumbo loan (loan amounts over $832,750) and with $500,000 to $999,999 in BMO deposit are eligible to receive the relationship discount of 0.375%. Clients with a Jumbo loan (loan amounts over $832,750) and with at least $1,000,000 in BMO deposit accounts are eligible to receive the relationship discount of 0.500%. Private Bank Clients with a Jumbo loan (loan amounts over $832,750) and with at least $2,000,000 in BMO deposit accounts are eligible to receive the relationship discount of 0.625%.

Eligible balances include all BMO Personal, Investment, Trust, Business Banking, and BMO Financial Group employee 401(k) accounts. Eligible balances exclude BMO Alto Accounts and BMO SelfDirected Investment Accounts. For Business accounts, applicant must be an owner of, and an authorized signer on, the associated business account. Assets used for mortgage discount eligibility purposes must exclude any funds needed to close.
3 Auto Pay Interest Rate Discount: To receive a 0.125% rate discount, you must authorize BMO at origination to withdraw your loan payment each month from your BMO consumer checking account. Housing Finance Agency, FHA, VA, and State Bond Program loans are not eligible for the interest rate discount but will receive a $500 closing cost discount if eligible. 4 Your initial interest rate is fixed for a short period of time, and then converts to a variable rate that adjusts during the life of your loan. The amount of your payments will change when the interest rate changes. Historical performance of Adjustable Rate Mortgage (ARM) indexes does not predict future performance and is only one factor to consider when choosing a mortgage loan.

Certain restrictions and fees may apply.
5 Jumbo loans are loans greater than $832,750. Loan limits are subject to change. 6 FHA mortgage loans are available for owner-occupied 1-4 unit primary residences located nationwide except refinances Texas.

Accounts are subject to approval and are provided in the United States by BMO Bank N.A. Member FDIC © 2026 BMO Bank N.A.

Ston
Stanton Branch
(714) 893-1361
11051 Beach Blvd
Stanton, CA 90680

Get Pre-Qualified
with BMO
Take the first step
toward home ownership.

BMO Home Lending Mortgages
Learn more
• Loan amount
• Maximum purchase price
• Loan term (in years)
BMO Mortgage1 gives you the tools you need to
start the homebuying process and understand
how much home you can afford.

BMO provides you with a prequalification letter2 that shows real estate agents and sellers you’re a serious buyer. To take the first step, simply meet with one of our Mortgage Bankers to review your relevant financial details. After receiving your credit score and acceptable underwriting information, we will let you know the loan amount that you can expect to receive based on your stated income, assets, debt and down payment.

Following your financial review, you’ll receive a BMO Mortgage prequalification letter describing your estimated:

To learn more about BMO
Mortgage1, contact a
Mortgage Banker today!
22-2223
Call 1-888-482-3781
Let’s connect
1 Relationship Requirement: If the property is not located in the following locations; AZ, CA, CO, FL, ID, IL, IN, IA, KS, MN, MO, NE, NV, NM, ND, OK, OR, SD, UT, WA, WI, WY, and EL Paso County, TX (BMO does not offer Home Equity Products in Texas), to be eligible for our real estate secured lending products, you must be a pre-existing BMO customer for at least six months at the time of application; contact a Banker for details. A BMO customer relationship includes any deposit, retirement, small business, secured and unsecured credit, and investment accounts (BMO Alto accounts are excluded). Not applicable to our Private Bank clients or BMO employees. 2 Prequalification is an initial determination on whether you would qualify for a mortgage loan with BMO. Prequalification provides you with an estimate of how much you can borrow to buy a home, but does not commit BMO to lend money to you or commit you to borrow money from us. You must submit additional information, complete a full application and pay the application deposit to be considered for a mortgage loan. Prequalification may not be available for all loans or customers.

Accounts are subject to approval and are provided in the United States by BMO Bank N.A. Member FDIC © 2026 BMO Bank N.A. (06/26)
Stanton Branch
(714) 893-1361
11051 Beach Blvd
Stanton, CA 90680

Exhibit 8:

SmartProgress® Flyer
290

SERVICESDEPOSIT

PROCESSRETURNED ITEM

OF DEPOSITSAVAILABILITY

PAYPOSITIVE ACH SERVICES RECONCILIATION TRANSFER FILE INVESTMENTS OVERNIGHT ECR MERCHANT SERVICES E-PAYMENT RECOVERY DISASTER RESOLUTION DISPUTE EXHIBITS

As an employee, you can take advantage of BMO SmartProgress® – a free digital financial education program designed to help you better manage your money.

Helping you
make real
financial
progress.

The financial education programs are provided by EVERFI, Inc., a third party unaffiliated with BMO. These programs are intended to provide general educational information only and are not intended to serve as the basis for your financial planning decisions. BMO is not responsible for the content of the financial education programs and makes no representations or warranties and disclaims any liability with regard thereto. Third party websites may have privacy and security policies different from BMO. Please review the privacy and security policies of such websites. BMO does not provide tax or legal advice. You should consult your tax or legal advisor for advice. Accounts are subject to approval and are provided in the United States by BMO Bank N.A. Member FDIC Enjoy an interactive learning experience
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bmo.com/
smartprogress/baw
Auto Loans
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Credit Scores & Reports
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Retirement 101
Budgeting Tool
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