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109738\153265\BSG\46289200.6
Consultant reflect the allocation of risk set forth in this Agreement and that Consultant would not enter into this Agreement without the limitations on liability set forth in this Agreement.
11.16 Injunctive Relief. In the event that Town breaches any provision of the EULA or Sections
9.1, 11.1, or 11.2 , the Town acknowledges and agrees that there may be no adequate remedy at law to compensate Consultant for such breach, that any such breach may result in irreparable harm to Consultant that would be difficult to measure; and, therefore, that upon any such breach or threat thereof, Consultant shall be entitled to seek injunctive and other appropriate equitable relief (without the necessity of proving actual damages or of posting a bond or other security), in addition to whatever remedies Consultant may have at law, in equity, under this Agreement, or otherwise.
[SIGNATURES ON FOLLOWING PAGE]
The Parties have executed this Agreement as of the Effective Date.
TOWN OF LOS ALTOS HILLS
Cody Einfalt, Acting Town Manager
Attest:
Arika Birdsong-Miller, Town Clerk
Approved as to Form:
Steven T. Mattas, Town Attorney
I 09738\153265\BSG\46289200.6
CONSULTANT
Town of Los Altos Hills, CA
Relay SelecTXT & Automatic Results Notification (ARN)
Professional Services
Description Qty Unit Price Total**
Relay SelecTXT Platform Setup - Building
Project Management (S) 30 $225.00 $6,750.00
System Configuration (S) 20 $225.00 $4,500.00
QA Testing and Training (S) 10 $225.00 $2,250.00
Database Integration - CentralSquare - TRAKiT
Development Resources 100 $225.00 $22,500.00
PROFESSIONAL SERVICES TOTAL $36,000.00
Annual Hosted Platform and Application Fees
Description Qty Unit Price Total**
Relay SelecTXT Platform - Building 1 $23,077.00 $23,077.00 Integration Support (stxt)
Messages Included for Features Purchased (stxt)
Application Hosting (stxt)
Automatic Results Notification 1 $5,000.00 $5,000.00
Outbound Core Services
ANNUAL FEES TOTAL $28,077.00
Five-Year Commitment Summary
Year 1** Year 2** Year 3** Year 4** Year 5**
PROFESSIONAL SERVICES $36,000.00
ANNUAL FEES TOTAL $28,077.00 $29,480.85 $30,954.89 $32,502.63 $34,127.76 TOTAL $64,077.00 $29,480.85 $30,954.89 $32,502.63 $34,127.76 5-Year Commitment Discount -$20,676.95 -$8,880.80 -$9,736.84 -$10,648.04 -$11,617.53 ARN Included -$5,000.00 -$5,150.00 -$5,304.50 -$5,463.63 -$5,627.54 TOTAL 5-YEAR COMMITMENT $38,400.05 $15,450.05 $15,913.55 $16,390.96 $16,882.69 TOTAL 5-YEAR COMMITMENT* $19,000.00 $19,500.00 $20,000.00 $20,500.00 $21,000.00 5-Year Total
TOTAL 5-YEAR COMMITMENT* $100,000.00
*Discounted amortized option
Exhibit A
SCOPE OF SERVICES
PRICING & PAYMENT INFORMATION
The contract period begins March 1, 2026. Pricing does not include additional application integration charges that may be required as part of this solution. This includes Application Vendor API, user, or implementation fees, additional licensing fees, or other surcharges directly or indirectly charged by or remitted to the Application Vendor. Pricing above is based on the use of Selectron Technologies standard agreement. All other agreements requiring legal review require a minimum $9,500 additional fee.
PROFESSIONAL SERVICES PAYMENT SCHEDULE
100% Invoiced at time of execution of contracts
TRAVEL FEE PAYMENT SCHEDULE
100% If travel is identified in the above detail or later requested, all travel and related fees are scheduled in advance including travel days and will be invoiced upon completion. Total travel is invoiced at then current hourly rates, currently $225.00 per person per hour, plus actual travel expenses.
ANNUAL FEES, BUNDLES, AND SUPPORT
100% Invoiced at time of execution of contracts. Recurring fees are invoiced 45 days prior to renewal.
In the event the customer terminates agreement prior to the end of the commitment term, 100% of all remaining unpaid fees for the term become immediately due.
CHANGE ORDERS INCLUDING TIME AND MATERIAL RATES
• All service work and/or deliverables not listed, defined, or provided as optional deliverables in this document are considered outside of the scope of this project effort. Out of scope services will be invoiced at Selectron’s then current Time and Material rate, currently $225.00 per hour. • If the out of scope services require a formal change order, the Company and Customer will mutually agree in writing, which will include a scope of work, timeline for delivery, Company and Customer responsibilities and the price terms and conditions. Upon acceptance by Customer and issuance of required purchasing documentation, all Change Orders shall be governed by the terms and conditions of this Agreement, no other terms or conditions shall apply.
Customer acknowledges that such Change Orders may affect the implementation schedule and dates otherwise established as part of the project plan.
• If Customer requires additional documentation, services to prepare this documentation will be invoiced at Selectron’s then current Time and Material rate, currently $225.00 per hour, 4-hour minimum.
TAXES
Sales Tax or any other applicable taxes are not included in any of the pricing in this agreement. All applicable taxes will be invoiced, collected and remitted in accordance with state and local tax laws.
PAYMENT TERMS
Terms are net 30 days from date of invoice. Past due invoices are subject to a 1.5% per month late fee. All presented pricing is in US Dollars.
VENDOR INFORMATION
Selectron Technologies, Inc.
13535 SW 72nd Avenue, Suite 200
Portland, OR 97223
Ph: 503.443.1400 Fax: 503.443.2052
Statement of Work
Los Altos Hills, CA
Relay
PERMIT PACK
1. Overview ......................................................................................................2
1.1. Revision History................................................................................................................ 2
2. Functionality.................................................................................................3
2.1. The Relay Platform........................................................................................................... 3
2.2. Permits Pack..................................................................................................................... 3
2.3. SelecTXT ........................................................................................................................... 3
3. System Integration........................................................................................4
3.1. Application Database Interfaces...................................................................................... 4
4. Deployment Model.......................................................................................5
5. Administrative Tasks.....................................................................................5
5.1. Administrative Tools ........................................................................................................ 5
5.2. Run System Reports......................................................................................................... 5
6. Responsibilities.............................................................................................6
6.1. Selectron Technologies, Inc.............................................................................................. 6
6.2. Los Altos Hills, CA ............................................................................................................. 8
May 13, 2025 Page 2 of 9
1. Overview
This Statement of Work (SOW) outlines the services provided by Selectron Technologies, Inc. (Selectron) to Los Altos Hills, CA (Los Altos Hills or Customer). The features, functionality, and services are provided through Selectron Technologies’ Relay communication platform (Relay).
1.1. Revision History
Version # Details Date
1.0 Initial Release 05/13/2025
May 13, 2025 Page 3 of 9
2. Functionality
This section details the functionality of each application included in Relay. All functions and features are dependent upon the accessibility of Los Altos Hills’s CentralSquare - TRAKiT application database(s) to provide the given data to Relay.
2.1. The Relay Platform
Selectron’s Relay platform powers the Customer’s solution. Relay is a multi-channel, multi-department platform that connects Customers, government agencies, and utilities. The Relay platform uses different application packs specific to the market being serviced. In addition to each application pack, the Relay channels include interactive voice response (IVR), web, outbound, and interactive texting capabilities, all on a single platform.
The following sections detail the functionality that will be implemented for the Customer. Additional channels, applications, and integrations that are not specified in this SOW are not included but may be able to be added to the system under a supplemental statement of work.
2.1.1. Application Packs and Channels
The Customer’s solution includes the following application pack and channels:
• Application packs:
o Permits Pack
• Channels:
o SelecTXT
2.2. Permits Pack
The Customer’s solution will be configured with the Relay Permits Pack. The Permits Pack allows community development or building agencies to provide their citizens and contractors with a central point of access for permit and inspection information and services. Through available Relay channels, citizens and contractors using a permit number can communicate with the department 24/7 and 365 days a year. Callers will be able to enter a permit number and perform a variety of actions.
All permit, inspection, and/or code information is available through an interface to the Customer’s application database. For any of the features detailed below to function as described, data must be available in this database to be presented to users.
2.3. SelecTXT
SelecTXT for inspection scheduling allows contractors to manage inspection requests and results from a mobile device. Users can schedule, reschedule, and cancel inspection dates via an interactive text message conversation and view inspection results. SelecTXT
May 13, 2025 Page 4 of 9
provides both step-by-step, menu-driven, and “power user” entries. Scheduling, rescheduling, and canceling inspections require a text message conversation back and forth between the application and the mobile user, where the application requests specific permit-related information, and the mobile user responds. A conversation consists of multiple text messages for each inspection request process.
Callers will be able to enter a permit number and perform the following actions:
• Access inspection results
• Leave a comment for the inspector
• Schedule/reschedule inspections
• Cancel inspections
• View the site address for the permit
2.3.1. Add-Ons
The following add-ons are included with the Customer’s Permit Pack. They provide additional functionality for the channel(s) purchased as part of this Relay solution.
2.3.2. Automatic Results Notification
During the inspection scheduling process, the permit holder may request to be contacted when the inspector has posted the results.
After inspectors post the results of an inspection, permit holders who have opted in are contacted with the notification. The Automatic Results Notification provides the following information: the permit number, inspection type, inspection result, and the inspection date.
3. System Integration
Relay requires varying integration levels with other database components depending on the implemented features. These are described in the following sections.
3.1. Application Database Interfaces
Selectron is anticipated to integrate with the Customer’s backend application database.
All data-based interactivity on the solution is reliant upon data being available, appropriate access granted to Selectron and access via the application vendor APIs.
During the implementation phase, the project will be impacted if necessary data are unavailable via the included APIs. This may affect the implementation timeframe, and may limit certain functionality depending on the data that is available, and potentially result in additional professional service fees.
May 13, 2025 Page 5 of 9
4. Deployment Model
This implementation of Relay will be deployed in Selectron’s Relay Managed Services environment.
Relay Managed Services is a hosted application environment, located in Selectron’s hosting facility.
Selectron’s hosting facility is a co-located data center featuring keyed entry and individual server locks for security. Selectron owns all hardware with a Managed Services solution and is responsible for security, monitoring, ongoing maintenance, and proactive support.
5. Administrative Tasks
This section details administrative tasks that can be performed to manage Relay. All system administration for Relay is handled through the Relay administrative tool. During the implementation process, the Customer’s administrator will be provided with user credentials for the Relay Portal. The administrator can create additional users as needed. Permissions can be assigned per user; permissions govern the functionality available to a given user.
The Relay administrative tool provides administrators with a single platform for viewing system usage and health, running reports, and configuring various system settings. It is supported on modern, high-use web browsers, such as Chrome, Firefox, Microsoft Edge, and Safari.
5.1. Administrative Tools
The Customer’s solution is equipped with an online administrative platform, allowing for the easy tracking of daily activity and statistics.
Activity
o SelecTXT Activity - Tracks and reports SelecTXT activity with line graph o Inspection Activity – Tracks and reports inspection activity with displayed numbers o SelecTXT Inspection Activity Widget – Tracks and reports SelecTXT inspection activity with bar graph
Support System
o System Status– Tracks the status of the system through Ping and Database displays o Today – Displays date, holiday, office hours, and greeting information
5.2. Run System Reports
Administrators will be able to run system reports via the Relay administrative tool.
5.2.1. Reports Center
• Running / Saving Reports - Depending on your permissions, the Reports Center has many system, activity, and usage reports that you can run. Saving a Report - To save a report (including how you have set the filters), click the desired file type you want to download, either PDF or Excel. The administrative tool will automatically generate the file and allow you to download it.
May 13, 2025 Page 6 of 9
The solution will also be equipped to provide the following reporting functions:
• System Status Report—View a log of system events, including reboots and changes in the system's overall status or health.
• Relay Permits Reports
• Inspector Posting Activity Report—This report provides a summary of inspector posting activity per day of the week within the specified date range. It lists inspector names and the number of inspections each day. • Inspections Summary Report—This report provides a summary of inspection scheduling activity per day within the specified month and year. It lists the number of inspections scheduled and canceled on the IVR each day.
SelecTXT Reports
• SelecTXT Activity Report - This report provides a graph of different activity types performed by visitors over a relative span of time (hour over hour, day over day, month over month, and more).
• SelecTXT Activity Detail Report - Use this report to find a specific SelecTXT conversation or group of conversations. Search by date/time, phone number, or other identifying information to find text conversations of interest.
6. Responsibilities
6.1. Selectron Technologies, Inc.
This section outlines Selectron Technologies’ responsibilities regarding service initiation and operation.
6.1.1. Provide Project Management
Selectron Technologies assigns a Project Manager to the service implementation. The Project Manager is the Customer’s primary contact at Selectron Technologies and coordinates all necessary communication and resources.
6.1.2. Provide Documentation
The Project Manager provides the Customer with the documents to help facilitate the service implementation process. Some or all of these may be provided depending on the scope of the project.
• Implementation Questionnaire—This questionnaire gathers critical information needed to set up and initiate the service. This includes information on the toll-free numbers, call volume, APIs.
May 13, 2025 Page 7 of 9
• Remote Access Questionnaire—This questionnaire details the information that Selectron Technologies needs to remotely access the Customer’s network and application database prior to system initiation, allowing for complete system testing.
• Implementation Timetable— This timetable details the project schedule and all project milestones.
• Quality Assurance Test Plan— This plan assists the Customer in determining that the interactive solution is functioning as specified in the Contract.
• Service Acceptance Sign-off Form— indicates that the Customer has verified service functionality.
6.1.3. Develop Channel Design
The Project Manager works with the Customer to develop and complete the following portions of channel design:
• SelecTXT messaging flow
Software development can begin once these design elements are completed and approved by the Customer.
6.1.4. Perform Quality Assurance Testing
Selectron Technologies thoroughly tests all applications and integration points before initiation, ensuring system functionality. This includes data read from and written to the application database and the general ability for a customer to successfully access live data and complete a transaction.
6.1.5. Provide Administrative Training
Selectron will provide remote training for the Relay solution.
6.1.6. Provide Marketing Materials
Selectron Technologies provides marketing collateral that the Customer can use to promote the interactive solution to citizens. Marketing collateral includes a poster, trifold brochure, and business card; standard templates for each item are used. Collateral is provided to the Customer in PDF format (original Adobe InDesign files are provided upon request).
Marketing collateral will be provided for each department included in this project.
Selectron Technologies’ Project Manager will assist in gathering the correct information to be displayed on the marketing collateral. The information displayed includes the following:
• SelecTXT phone number(s)
• Department logo (preferably in EPS format)
May 13, 2025 Page 8 of 9
• Department address
• A description of functionality
• Additional contact/informational phone numbers
• Samples: where to find account/ permit/ case numbers, etc.
Any changes to the collateral that do not include the items listed above (e.g., design changes to the template) are billed on a time and materials basis. Similarly, any changes to the marketing materials after final delivery are billed on a time and materials basis.
6.1.7. Interface Upgrades
After service initiation, the Customer’s database application may release new updates to their application or its interface. Upgrading the Relay interface to be compatible with any of the Customer’s application databases (or other application database software) may require professional services outside the scope of this service.
6.2. Los Altos Hills, CA
This section outlines the Customer’s service implementation and maintenance requirements and responsibilities.
6.2.1. Return Questionnaires and Information
Selectron Technologies’ Project Manager provides the Customer with an implementation questionnaire. The implementation questionnaire must be returned before developing the call flow design and the implementation timetable.
6.2.2. Provide Customer Specific Information
In conjunction with the Implementation Questionnaire, the following information should be supplied to Selectron Technologies to help create a precisely integrated product. For further clarification on the format and detail of the following data, refer to the Implementation Questionnaire or contact your Selectron Technologies’ Project Manager.
• Street names
• Observed holidays
• Extensions used for transfer functions
• Permit status codes and types
• Inspection types and descriptions
• Validations used for scheduling an inspection
• Correction codes and descriptions
• Permit numbering scheme
May 13, 2025 Page 9 of 9
6.2.3. Approve Channel Configuration
The Customer is responsible for approving the application design developed by Selectron Technologies’ Project Manager. This includes reviewing:
• SelecTXT message flow design
Once the channel design(s) have been approved, software development begins.
6.2.4. Provide Remote Network Access to Application Database(s) To fully test the interactive solution, Selectron Technologies requires access to the Customer’s application database(s) before installation. The Customer will help facilitate communication between Selectron and the database vendor.
6.2.5. Provide System Access
Selectron Technologies requires access to the Customer’s network and database/ system. Changing or deleting access accounts could disrupt service for the interactive solution and/or Selectron Technologies’ ability to provide timely support. Please notify Selectron Technologies immediately if the accounts for the Application Database, the payment gateway, or the network are modified. The Customer is responsible for providing Selectron with appropriate application database and payment gateway network access as defined in the System Integration section.
6.2.6. Confirm Service Functionality
The Customer has 30 calendar days after service initiation to verify the functionality of the interactive solutions. Within the 30-day system acceptance period, the Customer should test system functionality using the provided Quality Assurance Test Plan.
Additionally, the System Acceptance Sign-off form must be sent to Selectron Technologies’ Project Manager within this period. Failure to complete acceptance testing within the 30-day period will constitute acceptance.
6.2.7. Contact Customer Support
Anytime the Customer requests a significant change to their Selectron interactive solution, an authorized contact from the agency must provide acknowledgment to Selectron’s Customer Support Department. A significant change is a modification that will A) change system behavior, B) allow users to change the system or C) allow access to protected data.
Consulting Services Agreement between
Town of Los Altos Hills and Selectron
Technologies, Inc.--Exhibit B
January 1, 2025
EXHIBIT B
FEE AND RATE SCHEDULE
All service work and/or deliverables not listed, defined, or provided as optional deliverables in this document are considered outside of the scope of this project effort. Out of scope services will be invoiced at Selectron’s then current Time and Material rate, currently $225.00 per hour.
If the out of scope services require a formal change order, the Company and Customer will mutually agree in writing, which will include a scope of work, timeline for delivery, Company and Customer responsibilities and the price terms and conditions. Upon acceptance by Customer and issuance of required purchasing documentation, all Change Orders shall be governed by the terms and conditions of this Agreement, no other terms or conditions shall apply. Customer acknowledges that such Change Orders may affect the implementation schedule and dates otherwise established as part of the project plan.
Consulting Services Agreement between
Town of Los Altos Hills and Selectron
Technologies, Inc.--Exhibit C
January 1, 2025
EXHIBIT C
END USER LICENSE AGREEMENT
This End User License Agreement (this “EULA”) is part of a Consulting Services Agreement (the “Consulting Services Agreement”) between Selectron Technologies, Inc., an Oregon corporation (“Selectron”, “we”, “our”, or “us”) and the person or entity identified in the Consulting Services Agreement purchasing Services from us (“Licensee”). This EULA governs use by Licensee and all natural persons to whom Licensee provides access to the Licensed Software (each, an “Authorized User”). In this EULA, unless the context clearly indicates otherwise, all references to “you,” or “your” means both the Licensee and the Authorized User. All capitalized terms used but not defined in this EULA have the meanings given to them in the Consulting Services Agreement.
SELECTRON PROVIDES THE LICENSED SOFTWARE SOLELY ON THE TERMS AND
CONDITIONS SET FORTH IN THIS EULA AND ON THE CONDITION THAT YOU ACCEPT AND COMPLY WITH THEM. IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, SELECTRON WILL NOT AND DOES
NOT LICENSE THE LICENSED SOFTWARE TO YOU, AND YOU MUST NOT USE OR ACCESS THE SOFTWARE.
1. License Grant. Subject to your strict compliance with this EULA, Selectron hereby grants you a nonexclusive, non-transferable, non-sublicensable, limited license to use the Licensed Software solely in accordance with the Documentation, the Consulting Services Agreement, and this EULA, for Licensee's internal business purposes. The foregoing license will terminate immediately on the earlier to occur of:
(a) the expiration or earlier termination of the Consulting Services Agreement between Selectron and Licensee; or
(b) your ceasing to be authorized by Licensee to use the Licensed Software for any or no reason.
2. Scope of License. Subject to and conditioned upon Licensee's timely payment of the fees set forth in the Consulting Services Agreement and your strict compliance with all terms and conditions set forth in this EULA and the Consulting Services Agreement, you have a limited right and license to:
(a) Use and access the Licensed Software in accordance with this EULA and the Documentation, solely for Licensee's internal business purposes. (b) Download, display, and use the Documentation, solely in support of Licensee’s use and access of the Licensed Software in accordance herewith. (c) Download, display, copy, use, and create derivative works of reports and structured data generated using the Licensed Software, solely for Licensee’s internal business purposes.
3. Copies. All copies of the Licensed Software and Documentation made by you:
Consulting Services Agreement between
Town of Los Altos Hills and Selectron
Technologies, Inc.--Exhibit C
January 1, 2025
(a) Will be the exclusive property of Selectron;
(b) Will be subject to the terms and conditions of the Consulting Services Agreement and this EULA; and
(c) Must include all trademark, copyright, patent and other intellectual property rights notices contained in the original.
4. Use Restrictions. You shall not, directly or indirectly:
(a) Use the Licensed Software beyond the scope of the license granted in the Consulting Services Agreement and Section 2 of this EULA;
(b) Copy all or any portion of the Licensed Software, except as expressly permitted in Section 2 of this EULA;
(c) Decompile, disassemble, decode, or otherwise reverse engineer the Licensed Software, or any portion thereof, or determine or attempt to determine any source code, algorithms, methods, or techniques used or embodied in the Licensed Software or any portion thereof; (d) Modify, translate, adapt or otherwise create derivative works or improvements, whether or not patentable, of the Licensed Software or any part thereof; (e) Provide any other person, including any subcontractor, independent contractor, affiliate, service provider, or other employee of Licensee, with access to or use of the Licensed Software, except as expressly permitted by the Consulting Services Agreement or this EULA; (f) Distribute, disclose, market, rent, lease, lend, sell, timeshare, sublicense, assign, distribute, pledge, publish, transfer or otherwise make available the Licensed Software or any features or functionality of the Licensed Software, to any third party for any reason, whether or not over a network and whether or not on a hosted basis, including in connection with the internet, web hosting, wide area network (WAN), virtual private network (VPN), virtualization, time-sharing, service bureau, software as a service, cloud or other technology or service, except as expressly permitted by the Consulting Services Agreement or this EULA;
(g) Use the Licensed Software for the commercial or other benefit of a third party; (h) Permit the Licensed Software to be used for or in connection with any facility management, service bureau, or time-sharing purposes, services, or arrangements, or otherwise used for processing data or other information on behalf of any third party; (i) Remove, delete, alter or obscure any trademarks or any copyright, trademark, patent or other intellectual property or proprietary rights notices, legends, symbols, or labels appearing on or in the Licensed Software, including any copy thereof;
(j) Perform, or release the results of, benchmark tests or other comparisons of the Licensed Software with other software or materials;
Consulting Services Agreement between
Town of Los Altos Hills and Selectron
Technologies, Inc.--Exhibit C
January 1, 2025
(k) Incorporate the Licensed Software or any portion thereof into any other materials, products, or services, except as expressly permitted by the Consulting Services Agreement or this EULA; (l) Use the Licensed Software for any purpose other than in accordance with the terms and conditions of this EULA and the Consulting Services Agreement. (m) Use the Licensed Software in, or in association with, the design, construction, maintenance or operation of any hazardous environments or systems, including (i) power generation systems; (ii) aircraft navigation or communication systems, air traffic control systems or any other transport management systems; (iii) safety-critical applications, including medical or life-support systems, vehicle operation applications or any police, fire or other safety response systems; (iv) military or aerospace applications, weapons systems or environments;
(n) Use the Licensee Data or the Licensed Software in any way that is fraudulent, misleading, or in violation of any applicable laws or regulations (including federal, state, local, and international laws and regulations), including but not limited to export or import control laws, information privacy laws, and laws governing the transmission of commercial electronic messages; or
(o) Use the Licensed Software for purposes of competitive analysis of the Licensed Software, the development of a competing software product or service or any other purpose that is to Selectron's commercial disadvantage.
5. Collection and Use of Information. Selectron may, directly or indirectly through the services of others, including by automated means and by means of providing maintenance and support services, collect and store information regarding your use of the Licensed Software, its performance, the equipment through which the Licensed Software accessed and used, such as dates and times of use by each Authorized User, activities conducted using the Licensed Software, the type of web browser used to access the Licensed Software, the operating system/platform you are using, your IP address, and your CPU speed. You agree that the Selectron may use such information for any purpose related to the Licensed Software, including but not limited to improving the performance of the Licensed Software, developing Updates, and verifying compliance with the terms of this Agreement and enforcing Selectron's rights, including all intellectual property rights in and to the Licensed Software.
6. Intellectual Property Rights. You acknowledge that the Licensed Software is provided under license, and not sold, to you. You do not acquire any ownership interest in the Licensed Software under this EULA or the Consulting Services Agreement, or any other rights to the Licensed Software other than to use the Licensed Software in accordance with the license granted under this EULA and the Consulting Services Agreement, subject to all terms, conditions and restrictions contained therein and herein. Selectron reserves and shall retain its entire right, title and interest in and to the Licensed Software and all intellectual property rights arising out of or relating to the Licensed Software, subject to the licenses expressly granted in the Consulting Services Agreement and this EULA. You shall use commercially reasonable efforts to safeguard all Licensed Software (including all copies thereof) from infringement, misappropriation, theft, misuse or unauthorized access.
7. Login Credentials. You, the Authorized User, shall not share or disclose your log-in credentials with or to any other individual or entity, even if such other individual is also an Authorized User. If you discover or suspect that log-in credentials of any Authorized User have been accessed or used by anyone other than the individual to whom such log-in credentials were originally granted, you will promptly notify Selectron, and
Consulting Services Agreement between
Town of Los Altos Hills and Selectron
Technologies, Inc.--Exhibit C
January 1, 2025
Selectron shall promptly reset or provide Licensee with a means of resetting the password associated with such log-in credentials.
8. Export Regulation. The Licensed Software may be subject to US export control laws, including the US Export Administration Act and its associated regulations. You shall not, directly or indirectly, export, re-export or release the Licensed Software to, or make the Licensed Software accessible from any jurisdiction or country to which export, re-export or release is prohibited by law, rule or regulation. You shall comply with all applicable federal laws, regulations and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing or otherwise making the Licensed Software available outside the US.
9. Governing Law. This EULA shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction) that would cause the application of laws of any jurisdiction other than those of the State of California.
.
ITEM 7A
TOWN OF LOS ALTOS HILLS May 14, 2026
Staff Report to the City Council
SUBJECT: CONSIDERATION AND DIRECTION ON A DRAFT
INITIATIVE MEASURE REGARDING THE “GREEN SHEETS”
LAND USE PRINCIPLES
FROM: Steve Mattas, City Attorney
APPROVED: Cody Einfalt, City Manager
RECOMMENDATION:
That the City Council consider a draft Initiative Measure to amend various elements of the General Plan to incorporate certain land use principles commonly referred to as the “Green Sheets of the Town of Los Altos Hills” and provide directions as to next steps.
BACKGROUND:
The Town of Los Altos Hills was incorporated in 1956 with the intent to preserve its rural character. The foundational principles supporting incorporation were documented in materials commonly referred to as the “Green Sheets,” which outlined the community vision for maintaining a quiet, low-density, and open-space-oriented environment.
At the March 19, 2026, City Council meeting, the City Council received an overview from the City Attorney regarding the process for pursuing a ballot initiative related to the Green Sheets. Following that discussion, the City Council directed the City Attorney’s Office to work with an Ad Hoc Committee consisting of Council Member Swan and Council Member Tankha to review and identify elements of the Green Sheets that could be incorporated into the Town’s General Plan through a potential Council-initiated ballot measure.
At its April 16, 2026 meeting, the City Council considered the prior initiative and directed that it be limited to 1. prevent new industrial, large-scale commercial, or retail land uses, except on Town-owned property and to 2. specify the types of domestic animals allowed in the Town. Per City Council direction, staff removed references to the preservation of a quiet and peaceful environment, maintenance of large lot sizes, protection of pathways, preservation of open space, and the protection of wildlife corridors. Staff included a clean version that reflects the revised initiative consistent with City Council direction on April 16, 2026.
DISCUSSION:
The draft Initiative adds and amends policies within the Land Use Element to (1) clarify the types of animals that are allowed within the Town and (2) prohibit the introduction of new industrial, large-scale commercial, and retail uses.
Staff Report to City Council Page 2
Green Sheets Ballot Initiative
May 14, 2026
The City Council can decide whether the Initiative should be further reviewed by other Town committees and solicit additional public comments before returning to the Council for further action. The Council may also decide that the draft Initiative should return to the Council at a future meeting for consideration to place the measure on the ballot.
In order to meet the deadline for placing a council-sponsored initiative measure on the November 2026 ballot, the Initiative must return to the Council for approval action by August 6, 2026. As the Council does not meet during the month of July, we recommend that the Initiative return to the City Council in June so there is sufficient time to accommodate potential changes and finalize the Initiative.
ENVIRONMENTAL REVIEW:
This agenda item before the City Council is not subject to environmental review under CEQA as it is for informational purposes and providing direction as to next steps only. The Council is not asked to decide to place the initiative measure on the ballot at this meeting, and thus this item does not propose any projects or render any decision. Thus, there is no possibility that this agenda item as proposed would have a significant effect on the environment pursuant to CEQA Guidelines Section 15061(b)(3).
2026-2027 CITY COUNCIL WORK PLAN:
City Council identified having a discussion on the Green Sheets as a City Council goal for 2026-2027.
FISCAL IMPACT:
There is an estimated fiscal impact of approximately $5,000 to $10,000 associated with adding the initiative measure to the November 3, 2026 Election ballot. This cost will be absorbed within the Town’s existing election budget.
ATTACHMENTS:
Attachment 1- Draft Green Sheets Initiative Measure
ITEM 7A, ATTACHMENT 1
Initiative to Amend Various Elements of the General Plan to Incorporate Certain Land Use Principles to Preserve the Rural Atmosphere of the Foothills and the Community, Commonly Referred to as the “Green Sheets of the Town of Los Altos Hills” Consisting of:
Allow Various Animals; Prohibit Industrial, Retail, and Commercial Designations.
The City Council of the Town of Los Altos Hills hereby ordain as follows:
Section 1: Purpose
A. The Town of Los Altos Hills (“Town”) was incorporated in 1956 based on local residents’ desire to preserve the rural atmosphere of the foothills and other related community interests. The reasons for incorporation were compiled in a set of documents commonly referred to as the “Green Sheets”, as they were originally printed on light green paper.
Among other information, the Green Sheets set forth the arguments in favor of incorporation and the blueprint of the type of community that supporters sought to achieve.
B. The Green Sheets describe certain characteristics for the Town as desired by the incorporation advocates, which are summarized as follows:
1) A wide and not over-populated community of homes in the country, with only planning, controls, ordinances and services that are absolutely essential. 2) Sun, air, and quiet of a community; relaxed pace of country life and rural pursuits; and the space and right to keep animals.
3) No high speed roads, increased traffic, additional quarrying, trucks and resorts. 4) No additional industry and commerce.
C. California law permits municipalities to adopt or amend their general plans and/or zoning ordinances through the initiative process. An initiative measure proposing such an amendment may be placed on the ballot by formal action of the Council on its own volition.
D. To effectuate these purposes to memorialize provisions of the Green Sheets into the General Plan that have not previously been explicitly incorporated would require an amendment to the Land Use Element. This Initiative may only be amended or repealed by the voters of the Town of Los Altos Hills.
Section 2 General Plan Amendments
This Section of the Initiative enacts amendments to the Town of Los Altos Hills General Plan.
A. Amendments to the General Plan Land Use Element Text.
Amend subsection (a) of Policy 1.2 of Goal 1 on Page LU-4 of the General Plan Land Use Element, attached hereto as Exhibit B, as set forth below. Text to be inserted is shown in red underline and text to be deleted is presented in strikethrough type:
Those uses normally accessory to dwellings in a semi-rural area: vineyards and orchards, the keeping of horses and other domestic animals (including but not limited to rabbits, birds, fowl, dogs, cats, sheep, cattle, pigs, goats, equines, llamas, alpacas, and the like), and other agricultural pursuits that are compatible with residential uses. This subsection (a) of Policy 1.2 shall not be changed or rescinded without approval of the voters; Add Policy 1.4 on Page LU-4 of the General Plan Land Use Element, attached hereto as Exhibit B, as set forth below. Text to be inserted is shown in red underline and text to be deleted is presented in strikethrough type:
The Town shall not allow new industrial, large-scale commercial, or retail land uses as a part of its zoning code. Home-based small-scale businesses such as catering and internet businesses are not considered industrial, large-scale commercial, or retail uses for the purpose of this provision. This provision does not and is not intended to prohibit, alter or modify the status of any existing commercial development within the Town prior to the passage of this measure nor does this provision apply to Town owned property. This policy shall not be changed or rescinded without voter approval.
Section 3: Implementation
A. Effective Date. Upon the effective date of this Initiative, the Town of Los Altos Hills General Plan and Zoning Code are amended as shown in Sections 2 or 3 of this Initiative, except that if the four amendments of the General Plan permitted in a calendar year as prescribed under California Government Code section 65358 have been utilized prior to the effective date of this measure, this General Plan amendment shall be the first amendment added to the General Plan on January 1 of the following year. At such time as the General Plan amendments enacted by this Initiative are inserted into the General Plan, any provision of the Town's Zoning Code inconsistent with this Initiative shall not be enforced.
B. Amendments Internat Consistency. The Town of Los Altos Hills General Plan, as amended by this initiative, comprise an integrated, internally consistent and compatible statement of policies for the Town.
C. Other Town General Plan Provisions, Ordinances, and Policies. The Town is hereby authorized and directed to amend other provisions of the General Plan, Zoning Code, and other ordinances and policies affected by this Initiative as soon as possible and in the manner and time required by State Law to ensure consistency between Sections 2 or 3 of this Initiative and other provisions of the Town's General Plan, the Town Zoning Code, and other Town ordinances and policies.
Section 4: Severability and Interpretation
This Initiative shall be interpreted so as to be consistent with all federal and state laws, rules, and regulations. If any section, sub-section, sentence, clause, phrase, part, or portion of this Initiative is held to be invalid or unconstitutional by a final judgment of a court of competent jurisdiction, such decision(s) shall not affect the validity of the remaining portions of this Initiative. The voters
hereby declare that this Initiative, and each section, sub-section, sentence, clause, phrase, part, or portion thereof would have been adopted or passed even if one or more sections, sub-sections, sentences, clauses, phrases, parts, or portions are declared invalid or unconstitutional. If any provision of this Initiative is held invalid as applied to any person or circumstance, such invalidity shall not affect any application of this Initiative that can be given effect without the invalid application. This Initiative shall be broadly construed to achieve the purposes stated in this Initiative.
Section 5: Amendment or Repeal
Except as otherwise provided herein, this Initiative may be amended or repealed only by the voters of the Town of Los Altos Hills.
Overview of
“Green Sheets” Initiative
Measure
Steve Mattas, City Attorney | May 14, 2026
Changes to Land Use Element
• Defines the types of domestic animals that are permissible within the Town as including but not limited to rabbits, birds, fowl, dogs, cats, sheep, cattle, pigs, goats, equines, llamas, alpacas, and the like. • Prohibits new industrial, large-scale commercial, or retail land uses. 5/15/2026 5
Proposed Changes
5/14/2026 3
Council Initiated Measure Timeline
Date Action Description
April 16, 2026 Council consideration of draft ballot measure language incorporating prior direction from City Council.
April 17, 2026 through
July 2, 2026
Time for review of draft initiative measure by Commissions and Committees if directed by City Council (this is not a legal required action).
July 16, 2026 Last regular City Council meeting prior to initiative measure submission date.
August 6, 2026 Last day that City Council may act to place a Council sponsored initiative measure on the November 3, 2026 ballot.
November 3, 2026* Initiative will be on the ballot at the November 3, 2026 general election.
• If Council would like to further consider this matter, Council may refer the initiative to other committees for comments by June 8th. • Council has until August 6th, 2026, to approve the initiative for the November ballot.
5/15/2026 4
Next Steps
5/15/2026 5
Questions?
TOWN OF LOS ALTOS HILLS May 14, 2026
Staff Report to City Council
_____________________________________________________________________________ SUBJECT: RECEIVE THE COST ALLOCATION PLAN AND DEVELOPMENT
SERVICES FEE STUDY AND APPROVE A RESOLUTION ADOPTING
THE TOWN OF LOS ALTOS HILLS MASTER FEE SCHEDULE AND
LOCAL BUILDING VALUATION MULTIPLIER
FROM: Thomas Leung, Finance Director
Jay Bradford, Community Development Director
APPROVED: Cody Einfalt, Acting City Manager
_____________________________________________________________________________ RECOMMENDATION:
Staff recommends that the City Council receive the Cost Allocation Plan and Development Services Fee Study and approve a resolution adopting the Town of Los Altos Hills Master Fee Schedule and Local Building Valuation Multiplier (see Attachment 1).
BACKGROUND:
In 2024, the Town, in coordination with NBS Government Finance Group, a public sector consulting firm specializing in municipal finance, cost allocation plans, development impact fees, and user fee studies (aka Development Services Fee Study), initiated a comprehensive review of the Town’s financial and cost recovery practices. These coordinated efforts were intended to improve fiscal transparency, strengthen long term financial sustainability, and ensure compliance with State law governing municipal fees and cost recovery. The initiatives included:
Cost Allocation Plan (CAP), which identifies and distributes the Town’s indirect and overhead costs across all operating departments, ensuring that fees, charges, and internal service rates appropriately reflect true cost. (see Attachment 2) Development Services Fee Study, which evaluates the cost of providing fee‑based services in the Planning, Building, and Engineering Divisions, establishes fully burdened hourly rates, and provides recommendations for revised fees to achieve appropriate levels of cost recovery. (see Attachment 3)
Together, these initiatives provide the financial framework necessary to better understand the true cost of municipal services, improve accountability in how costs are allocated, and support a more ITEM 8A
sustainable approach to funding Town operations by aligning fee revenues with the actual cost of service delivery.
Staff introduced the Cost Allocation Plan (CAP) and User Fee Study to the Finance and Investment Committee (FIC) at its regular meeting on April 6, 2026. As part of the Committee’s review and feedback regarding the tools and methodologies used to evaluate fee schedule performance, staff was directed to prepare several additional analyses and supporting documents.
These supplemental materials included:
• Exhibit A Master Fee Schedule (see Attachment 4).
• A Master Fee Schedule Fee Comparison, identifying proposed new fees, deposits, and modified fee amounts through highlighted revisions for ease of review (see Attachment 5).
• A comparative fee analysis evaluating the estimated Building Division fees associated with construction of a new single-family residence and accessory dwelling unit (ADU) under both the existing and proposed fee schedules. This analysis also compared the Town’s proposed fees with neighboring jurisdictions, including Hillsborough, Los Altos, Woodside, Monte Sereno, Portola Valley, and Atherton (see Attachment 5). • An 80:20 analysis to further evaluate the concentration and distribution of fee revenues across revenue accounts and service categories (see Attachment 6).
At the May 4, 2026, Finance and Investment Committee (FIC) meeting, staff presented the results of the requested analyses and supporting materials. During the meeting, the Committee requested additional refinements to assist in evaluating the performance and overall structure of the proposed fee schedule. These revisions included updates to document formatting, modifications to assumptions used in the sample project comparisons, and the addition of contextual and explanatory analysis intended to better illustrate the rationale and strategic objectives underlying the proposed changes.
Town staff offered their time to meet with members of the FIC throughout the week of May 4th – 8th to have in-depth discussions about the CAP and Fee Study and prepare for the May 11th FIC meeting. Those meetings were helpful to get everyone to a common level of understanding for the next meeting a head.
At the upcoming May 11, 2026 FIC meeting, staff will present final revisions and additional supporting information, which will be incorporated into the accompanying City Council presentation for the evening of May 14th. At past meetings, the FIC generally supported both the Cost Allocation Plan (CAP) and the Development Services Fee Study, while also indicating that it may provide future recommendations related to potential incentives or alternative fee structures for specific project types that the Council may wish to consider as part of future policy discussions.
DISCUSSION:
1. Cost Allocation Plan Overview
A Cost Allocation Plan (CAP) is used to identify, distribute, and recover the indirect and shared costs of providing services across departments, programs, funds, or fee-supported activities.
This sets the baseline for overhead allocation to individual departments.
Major changes in the 2025/26 Cost Allocation Plan include the implementation of a more detailed and transparent full cost allocation methodology designed to more accurately distribute administrative and overhead costs across Town operations. Rather than relying on broad departmental estimates, the updated methodology allocates costs based on measurable workload indicators and actual service demand.
The revised structure establishes separate cost centers for major administrative and support functions, including Finance, Human Resources, the City Clerk, City Manager, Insurance, and Committees, each utilizing allocation methodologies tied to operational metrics such as full time equivalent staffing levels (FTEs), agenda volumes, payroll processing activity, accounting transactions, contracts, and Public Records Act requests.
The updated Plan also formalizes the allocation of facility related costs, technology and equipment depreciation, and other shared operational expenses, while providing clearer separation between direct departmental costs and indirect administrative overhead. In addition, the methodology more clearly distinguishes development related activities from general governmental functions to support more accurate and legally defensible user fee calculations.
Overall, the revised Cost Allocation Plan is intended to improve fiscal transparency, consistency in cost distribution, and the long-term defensibility of the Town’s cost recovery practices and fee structure.
2. Development Services Fee Study Overview
The Development Services Fee Study provides a comprehensive restructuring and modernization of the Town’s development services cost‑recovery framework and is intended to substantially reduce the General Fund subsidy currently supporting private development activity. The analysis identifies a total of $3,401,233 in annual fee‑eligible development services costs across the Planning, Building, and Engineering divisions, reflecting the fully burdened labor, overhead, and indirect costs required to deliver development‑related services.
The Study establishes full‑cost‑recovery fee amounts for each service category based on the Town’s Cost Allocation Plan and the detailed staff‑time estimates documented in the appendices, ensuring that each calculated fee corresponds to the actual cost of providing the related service.
Under the proposed fee schedule, direct recoverable development services revenue is projected to increase from the Town’s current revenue levels to $3,401,233 annually based on existing activity volume. This represents an increase of $2,007,482 in direct fee‑recovery capacity and moves many Planning, Building, and Engineering activities substantially closer to full cost recovery. When combined with the Town’s annual consultant pass‑through activity, totaling $733,000, including $550,000 in Building plan check consultant charges, $82,000 in Engineering consulting activity, and $101,000 in Planning‑related consultant support, the total annual fee‑related financial activity administered by the Town under the proposed fee structure approaches $4,134,233.
The Study also evaluates the structural alignment of fees across divisions and concludes that significant improvements are necessary to ensure transparency and legal defensibility. Under the Town’s current system, many Planning and Engineering costs have historically been absorbed within Building Division fees, limiting the ability to clearly identify which department performs which services. The recommended fee structure reallocates fees directly to the division performing the work, establishing a clearer nexus between services provided and fees charged and eliminating cross‑subsidization that has developed over time. This restructuring strengthens compliance with California’s cost‑recovery standards and improves the clarity and accountability of the Town’s development review processes.
Townwide Changes That Apply Across All Departments
• Cost-based fee methodology (full cost of service): Fees are recalculated using fully burdened hourly rates that incorporate direct labor, non-labor, allocated common activities, and Townwide overhead (sourced from the Cost Allocation Plan), applied to estimated time per task/service.
• Fee schedule cleanup for clarity and defensibility: The framework supports adding fees for services currently performed but not charged, deleting fees no longer used, and renaming/reorganizing categories to better match actual practices and improve transparency.
• Published composite hourly rates and time-and-materials tools: The report recommends documenting fully burdened rates in the fee schedule so the Town can apply an approved time-and-materials approach for uncommon/special cost recovery situations not covered by the master list.
• Cross-schedule alignment: Multiple fee items are shifted between Planning, Building, and Engineering schedules so each division’s fee schedule reflects that division’s responsibilities (reducing “wrong counter” issues and improving internal accountability).
Planning Administration Division
• Deleted/retired fee items no longer used: Includes General Zoning Permit, certain CUP/renewal/amendment items by Planning Commission, Technical Environment Study Review, Preparation of Initial Study/Negative Declaration, and Zoning Ordinance Interpretations.
• Reorganized and clarified categories/fee names: Shift to a composite fully burdened rate (instead of multiple position-level rates) and reworked groupings for Subdivision/Mapping and Annexation; Post-Entitlement Building Permit Reviews moved into the Planning fee schedule.
• Moved select reviews to Engineering to match responsibilities: NPDES C.3 reviews, sight distance/traffic study peer reviews, and sewer capacity/impact/rate study-related fees. • Added new fee categories: Site Analysis Additional Processing, SB9 Lot Split, and Williamson Act Applications.
Building Administration Division
• Deleted/retired items: Project Processing/Intake Base Fees, Plan Retention Fees, and Performance Deposits.
• Moved items out of Building to align responsibilities: Street Address Change, Site Development and ADU reviews/compliance inspections, and By-Right review/inspection fee shifted to Planning and/or Engineering schedules.
• Added new fee categories: Swimming pools, commercial solar/photovoltaic, “other” standalone MEP permits not itemized, and an expedited service fee. • Three major structural changes:
o Building permit valuation fees converted from a flat 0.9% to a tiered structure to better reflect non-linear regulatory effort across project sizes/values. o MEP effort for trades associated with building permits is folded into the valuationbased permit fee scale (reducing separate item counting and improving administrative efficiency).
o Plan check cost recovery recalibrated: Continue vendor cost recovery as structured and add a separate Town Plan Check Administrative Fee to recover Town administrative coordination costs, calculated as a percentage of the building permit fee amount.
Engineering Administration Division
• Deleted/retired fee items: Street and Pathway Excavation Permit Review Fee. • Reorganized and clarified categories; shifted items among schedules to match responsibilities: Includes engineering review for subdivision/mapping and land division items (lot line adjustments, mergers, certificates of compliance), easement/ROW dedication items, NPDES C.3-related items, erosion control inspections, and
expanded/clarified encroachment/ROW fee components (driveway cuts, bonds, inspection deposits, utility work, traffic control plans, pathway-related fees). • Added new fee categories: Site Development/Planning review support (minor/major), engineering reviews for common private development project types (new construction/additions/remodels/pools/decks/retaining walls), and grading inspections.
3. Valuation
Historically, the Town has generally relied on applicant reported construction valuations for permit fee calculations. As part of the updated Fee Study and broader evaluation of development service costs, staff reviewed historical permit activity, reported project valuations, regional construction cost trends, and actual construction conditions within Los Altos Hills to better understand how local construction costs compare to typical valuation assumptions used throughout the industry.
That analysis demonstrated that construction costs within Los Altos Hills routinely exceed standard construction valuation assumptions due to the size, complexity, customization, and higher end nature of residential development commonly occurring within the Town. Staff also found significant variation in reported project valuations between similar project types, creating inconsistencies in how permit fees and associated development service costs were allocated across projects.
To improve consistency and better align permit valuations with actual local construction conditions, the updated model incorporates construction valuation assumptions informed by current ICC Building Valuation Data, regional market conditions, and historical permit valuation data from projects within the Town. Based on that analysis, staff evaluated a proposed local multiplier of approximately 2.25 to better reflect actual construction costs experienced within Los Altos Hills and establish a more representative baseline for permit valuation review purposes. For the Local Building Valuation Multiplier Analysis see Attachment 8.
The proposed methodology is intended to improve consistency and transparency in valuation practices, reduce disparities between reported and actual construction values, and establish a more equitable framework for allocating development service costs among projects. By comparison, nearby jurisdictions such as Los Altos currently utilize higher baseline construction valuation assumptions, including valuations of approximately $577 per square foot. In Los Altos Hills that approximate valuation per square foot it $361.
4. Implementation
With the receipt of the Cost Allocation Plan and Development Services Fee Study, and the adoption of the proposed fee schedule and local valuation multiplier with an anticipated
effective date of July 1, 2026, staff will begin implementation of the updated development services fee program. This will include updates to internal fee calculation procedures, permit valuation methodologies, application materials, public facing fee schedules, TRAKiT system configurations, and related administrative processes necessary to support consistent implementation of the revised cost recovery framework. Staff will also conduct outreach and coordination with applicants, contractors, consultants, and design professionals to facilitate a smooth transition to the updated fee structure.
ENVIRONMENTAL REVIEW:
Receiving the Cost Allocation Plan and adopting a resolution approving the Development Services Fee Study do not constitute a project under CEQA because they have no potential to cause a physical impact on the environment (CEQA Guidelines §15061(b)(3)). The CAP and Development Services Fee Study are administrative and fiscal planning tools only.
FISCAL IMPACT:
Receiving the Cost Allocation Plan has no direct fiscal impact, but it provides a more accurate and defensible basis for allocating indirect costs across all funds and departments and for calculating fully burdened service costs.
Adopting the Development Services Fee Study positions the Town to substantially improve cost recovery for development services, reducing the General Fund subsidy that currently supports feeeligible activities and increasing annual fee recovery capacity by up to approximately $2.3 million, depending on the fee levels ultimately adopted.
ATTACHMENTS:
1. Resolution Adopting the Master Fee Schedule and Local Building Valuation Multiplier
2. Cost Allocation Plan
3. Development Services Fee Study
4. Exhibit A Master Fee Schedule
5. Master Fee Schedule Fee Comparison
6. Sample Building Comparative Study (Single Family Residentials and ADU)
7. 80:20 Analysis
8. Local Building Valuation Multiplier Analysis
RESOLUTION xx-26
A RESOLUTION ADOPTING THE TOWN OF LOS ALTOS HILLS MASTER FEE
SCHEDULE AND LOCAL BUILDING VALUATION MULTIPLIER
WHEREAS, the Town of Los Altos Hills initiated a comprehensive Cost Allocation Plan (CAP) to identify and equitably distribute indirect and overhead costs across Town departments and funds, so that internal service rates, fees, and charges more accurately reflect the full cost of providing services; and
WHEREAS, the CAP establishes a defensible and transparent methodology for allocating indirect costs, including legislative, administrative, legal, technology, facilities, and fleet support, consistent with applicable cost allocation standards, including federal cost principles under 2 CFR Part 200; and
WHEREAS, the Town concurrently completed a Development Services Development Services Fee Study evaluating fee-supported services within the Planning, Building, and Engineering divisions, including analysis of direct labor, indirect and overhead cost allocation (informed by the CAP), fully burdened hourly rates, and appropriate cost recovery targets consistent with applicable California law governing regulatory and service fees, including Government Code section 66014; and
WHEREAS, the Development Services Fee Study provides a documented cost-of-service methodology, updated fully burdened hourly rates by division, recommended fee adjustments, and a reorganized master fee structure intended to enhance transparency, equity, and administrative clarity while improving cost recovery for development-related services; and WHEREAS, the Town Council desires to adopt an updated Master Fee Schedule to consolidate and clarify the fees charged for Town services and to ensure that adopted fees do not exceed the reasonable cost of providing the underlying service; and WHEREAS, the Town Council further desires to approve a local building valuation multiplier to better align construction valuations used for building permit and plan check fee calculations with local construction cost conditions and to improve consistency and transparency in permit valuation practices; and
WHEREAS, adoption of the CAP is necessary to ensure that overhead allocations used in the Development Services Fee Study and Master Fee Schedule are accurate, defensible, and consistent with industry best practices and applicable legal requirements; and WHEREAS, adoption of the CAP, Development Services Fee Study, Master Fee Schedule, and local building valuation multiplier are administrative actions that establish methodologies and fee amounts and do not approve a specific development project, and therefore are not a project under the California Environmental Quality Act (CEQA) or, alternatively, are exempt under CEQA Guidelines section 15061(b)(3); and
ITEM 8A ATTACHMENT 1
NOW, THEREFORE, BE IT RESOLVED by the Town Council of the Town of Los Altos Hills that:
1. The Town Council receives and accepts the Town of Los Altos Hills Cost Allocation Plan.
2. The Town Council receives and accepts the Development Services Fee Study.
3. The Town Council adopts the Town of Los Altos Hills Master Fee Schedule, attached hereto as Exhibit A.
4. The Town Council adopts the local building valuation multiplier as set forth in Exhibit A
5. This Resolution shall take effect a minimum of 30 days after adoption on July 1, 2026.
The above and foregoing Resolution was passed and adopted by the City Council of the Town of Los Altos Hills at a regular meeting held on the ___ day of _____ 2026 by the following vote:
AYES:
NOES:
ABSTAIN:
ABSENT:
BY:
_______________________________
Rajiv Bhateja, Mayor
ATTEST:
______________________________
Arika Miller, City Clerk
Development Fee Study
Presentation to City Council
May 14, 2026
Los Altos Hills
Town of
Town of Los Altos Hills – Development Services Fee Study Presentation 2 Presentation Agenda
1. Project Overview
2. Project Approach
3. Summary of Results
4. Town Staff Presentation
5. Questions
Town of Los Altos Hills – Development Services Fee Study Presentation 3 Project Overview
Defines fair recovery of
Town administrative
and support services
costs
Cost
Allocation 1 Plan
User Fee Study Determines full cost of 2 services for user fees
Town of Los Altos Hills – Development Services Fee Study Presentation 4 Cost Allocation Plan
1 Calculates Town Administrative Costs
2 Allocates costs to service providing departments
3 Results have multiple uses: Recovery from non-GF
sources, fees for services,, etc.
4 Follows Federal Guidelines – Standard approach to
administrative cost allocation and recovery
Town of Los Altos Hills – Development Services Fee Study Presentation 5 Cost Allocation Plan – Project Approach
Organizational
Analysis
Identify indirect
service
departments
Determine primary
services within
indirect
departments
Identify direct
service
departments
Identify primary
services within
direct service
departments
Cost Analysis
Compile
departmental cost
data
Express
departmental costs
functionally
Adjust costs where
appropriate to
derive allocable
amounts
Allocation
Assign a workload
or benefit measure
for each service
center
Allocate indirect
services to all
functions agencywide
Step all allocated
costs to direct
services only
Outcomes
Derive total annual
assigned overhead
Derive overhead
rates/tiered rates
Identify any active
interfund charges
for budget
purposes
Town of Los Altos Hills – Development Services Fee Study Presentation 6 User Fee Study Goals
Understand
Full Cost of
Providing
Services
Set
Municipal
Fees
Accordingly
1 2
Town of Los Altos Hills – Development Services Fee Study Presentation 7 Project Scope
YES Cost Recovery Opportunities
Revenues Adopted Solely by
Town Council YES
Taxes, Fines, Penalties,
Development Impact Fees, etc. NO
Town of Los Altos Hills – Development Services Fee Study Presentation 8 Authority for Fees
• CA Constitution Article XIII C
Article XIIIC§1(e)(3) Inspections and
Regulatory Permits are exempt…however
are still limited to the local government’s
reasonable costs.
• CA Government Code §66014(a)
“Those fees may not exceed the
estimated reasonable cost of providing
the service for which the fee is charged”
Town of Los Altos Hills – Development Services Fee Study Presentation 9 Fee Programs Studied
Planning Administration
Building Administration
Engineering Administration
Town of Los Altos Hills – Development Services Fee Study Presentation 10 Project Approach
Data
Collection
Fee
Structure
Review
Annual
Total Cost
Analysis
Hourly
Cost
Analysis
Per Unit
Cost
Analysis
Cost
Recovery
Outcomes
and Fee
Setting
Policy
Town of Los Altos Hills – Development Services Fee Study Presentation 11 Data Collection
3 Time estimates
1 Current adopted budget and staffing
2 One prior year of permit activity & revenue
4 Current fee list
Town of Los Altos Hills – Development Services Fee Study Presentation 12 Fee Structure Review
Flat Fees
Variable Fees Based on Project Characteristics
Variable Fees Based on Actual Time Tracked
(with Deposits Managed as Needed)
Town of Los Altos Hills – Development Services Fee Study Presentation 13 Annual Total Cost Analysis
• Salaries and benefits
• Services and supplies
Direct
• Program, Division, Departmental and Town-wide
Indirect
• Review required from internal departments for
approval
Support
Town of Los Altos Hills – Development Services Fee Study Presentation 14 Hourly Cost Analysis
Hourly Rate Outcomes
▪ Planning: $301
▪ Building: $362
▪ Public Works: $359
$ per hour
=
/ Hours
Direct Services
Indirect Services
Support
Town of Los Altos Hills – Development Services Fee Study Presentation 15 Per Unit Cost Analysis
FullyBurdened
Hourly Rate
(FBHR)
Time to
Complete
Maximum
Fee
Amount
Town of Los Altos Hills – Development Services Fee Study Presentation 16 Cost Recovery/Fee Setting
Full Cost of
Service ($)
Revenue from
Current Fee ($)
Funding from Increased
Fee or Non-Fee Revenue
Sources
Current Cost
Recovery Level
Maximum Cost
Recovery 100%
Minimum Cost
Recovery 0%
Town of Los Altos Hills – Development Services Fee Study Presentation 17 Summary of Results
• Current Recovery Rate: 43% of the total annual cost of providing services. • Should Council adopt all fees at 100% of the calculated Cost of Service per Activity, an additional $2M could be recovered.
• Initial Recommended Recovery Rate: 99% of the total annual cost of providing services.
Town of Los Altos Hills – Development Services Fee Study Presentation 18 Questions or Comments?
800-676-7516
[email protected]
[email protected]
Nicole Kissam
Project Director
Kaitlan vanBreemen
Project Analyst
recovery of an estimated $3.4m in eligible costs. Planning and Engineering at 100% and Building at 97%.
COST ALLOCATION PLAN, USER FEE STUDY
AND MASTER FEE SCHEDULE
City Council Meeting
May 14, 2026
CAP + USER FEE STUDY
What the Town is trying to achieve, and the structural choices that follow following completion of CAP and User Fee Study:
OVERALL OBJECTIVE
99 Recovery of an estimated $3.4m in eligible costs. Planning and %
Engineering at 100% and Building at 97%.
Current cost recovery percentages (YTD):
Planning: 30%; Building: 53%; Engineering: 17%
Revenue = $1.393m (current) + $2.007m (new) +
$0.733m (consultant pass-through) = $4,134,233m
STRUCTURAL THEMES:
Cost-based Fee Methodology
Engineering ($359/hr FBHR), Planning ($301/hr FBHR) and Building ($362/hr FBHR) will recover their costs separately. Fees are recalculated using fully burdened hourly rates that incorporate direct labor, non-labor, allocated common activities, and Townwide overhead (sourced from the Cost Allocation Plan) which is then applied to the estimated time per task/service.
What changed mechanically: new fee categories, eliminated legacy fees, an updated valuation methodology, a new plan-check administrative fee, and the elimination of First Utility, Second Utility, and Completion deposits — covered on slides three and four.
Cost Allocation Plan, User Fee Study, & Master Fee Schedule Fee Schedule Cleanup
The framework supports adding fees for services currently performed but not charged, deleting fees no longer used, and renaming/reorganizing categories to better match actual practices and improve transparency.
Cross-Schedule Alignment
Multiple fee items are shifted between Planning, Building, and Engineering schedules so each division’s fee schedule reflects that division’s responsibilities (reducing “wrong counter” issues and improving internal accountability).
Cost Recovery Improvement
Structural changes and new fee $ will bring an additional $2.0m in fee collection from $1.4m to $3.4m.
COST ALLOCATION PLAN - OVERVIEW
recovery of an estimated $3.4m in eligible costs. Planning and Engineering at 100% and Building at 97%.
Cost Allocation Plan, User Fee Study, & Master Fee Schedule Major changes in the 2025/26 Cost Allocation Plan include a transition to a more detailed and transparent full cost allocation methodology that distributes administrative and overhead costs based on measurable workload and service demand rather than broad departmental estimates.
The updated approach separates support services into distinct cost centers such as Finance, Human Resources, City Clerk, City Manager, Insurance, and Committees, each with its own allocation methodology tied to operational metrics including FTEs, agenda items, payroll transactions, accounting activity, contracts, and Public Records Act requests.
The Plan also formalizes the allocation of facility and equipment depreciation costs, distinguishes between development and non-development related activities, and better separates direct departmental charges from indirect administrative overhead.
Overall, the revised structure is intended to improve transparency, consistency, and defensibility of cost recovery practices and user fee calculations.
MAJOR CATEGORY & VALUATION CHANGES
What's been added, what's been removed, and how building permits are now valued
NEW FEE CATEGORIES ELIMINATED/MOVED FEES VALUATION METHODOLOGY $394 / sq ft
minimum valuation for construction
$175 / sf ICC BVD baseline (R-3 Type V)
× 2.25 LAH multiplier from 5 yrs of permit data
$2.39M average actual valuation, 6,695 avg sq ft
ADU valuation ≈ $375/sf (sample $337.5K / 900 sf)
Cost Allocation Plan, User Fee Study, & Master Fee Schedule • Planning Administration
• Pre-Application Meeting split into 15-min
meeting and formal meeting
• Tentative Map: minimum processing and
additional processing fees
• SB9 Lot Split and Williamson Act applications –
state-driven
• Annexation processing with deposit
framework
• Building Operations
• Tiered approach for building valuations +
building multiplier
• Building plan check administrative fee (~28%
of plan check fee)
• Swimming pools; commercial solar; and, other
stand alone building fees
• Engineering
• Engineering review of every building permit
(E006A/B/C)
• Engineering review of site development and
planning permits (E001A/B/C)
• Grading inspections
• Engineering review of ADU and SB9
• Other
• Credit card transaction fees (3.5%)
• FBHR for all divisions
• Planning Administration
• General zoning permit
• Conditional use permit (new/renewal) for
Planning Commission
• Technical environment study review
• Lot-line adjustment, Certificate of Compliance
and easement review
• Plan retention fees
• ADU plan review
• Address change (moved from Building)
• Building Operations
• 0.9% flat valuation model for building permits
• MEP permits folded into base permit
• Energy fee state passthrough now
standardized
• NPDES review (moved from Building)
• Engineering
• Street pathway review permit fee
• Other
• Planning/Engineering chargebacks
discontinued
BUILDING OPERATIONS - FEES & IMPLEMENTATION
How the mechanics work for an applicant — and how the schedule stays current
PLAN CHECK METHODOLOGY
PLAN REVIEW (B003)
75% of 65% of base permit fee
OR 48.75% of base permit fee
Changed from prior schedule (65% of Building Fee). Applied to B003.
PLAN CHECK ADMIN FEE (B002 — NEW)
28% of base permit fee
Recovers Town admin cost not captured in the B003 plan-review factor.
DEPOSIT CHANGES
First Utility (Gas) $20,000 deposit ELIMINATED
Second Utility (Electric) $40,000 deposit ELIMINATED
Final Building Deposit 0.9% of valuation ELIMINATED
Geotechnical Review $2,000 → $10,000 INCREASED
Landscape Performance $5,000 → $10,000 INCREASED
IMPLEMENTATION & REFRESH
Effective date
Minimum 30 days after Council adoption, per state law (July 1st – start of new FY)
Outside-agency passthroughs
BSARF, SMIP, school fees set by their respective agencies — separate schedule.
Refresh cadence (recommend)
CAP / User Fee Study every 3–5 years
Cost Allocation Plan, User Fee Study, & Master Fee Schedule Time Completion Building Construction Time Limit (Penalty Deposit) RETAINED
PLANNING ADMINISTRATION – FEES & IMPLEMENTATION
How the mechanics work for an applicant — and how the schedule stays current
METHODOLOGY
PRE APPLICATION MEETING (P001/002)
Change into 15-min and formal 1-hour meeting
Changed from prior schedule where there was only one row.
SITE DEVELOPMENT (P030-038)
All site development permits fees have increased to fully recoup the cost of performing service
Recovers Town cost and improve revenue collection from $212K -> $798K
DEPOSIT CHANGES
Geotechnical Review $2,000 → $10,000 INCREASED
Landscape Performance $5,000 → $10,000 INCREASED
IMPLEMENTATION & REFRESH
Effective date
Minimum 30 days after Council adoption, per state law (July 1st – start of new FY)
Impact Fees
Pathway Impact Fees.
Refresh cadence (recommend)
CAP / User Fee Study every 3–5 years
Cost Allocation Plan, User Fee Study, & Master Fee Schedule Annexation $30,136 NEW
General Plan and Municipal Code Amendment $5,000 → $12,054 INCREASED Subdivision Amendment $2,500 → $5,424 INCREASED
ENGINEERING ADMINISTRATION - FEES & IMPLEMENTATION
How the mechanics work for an applicant — and how the schedule stays current
ENGINEERING REVIEW METHODOLOGY
Engineering Review of Planning Permits (E001 – NEW)
Minor Review - $1,796; Major Review - $3,593
Miscl - $1,000 fee, $1,000 deposit
New addition to schedule, calculated at 4.75 hours per review Engineering Review of Building Permits (E006 – NEW)
Both new construction and ADU/SB9: $1,527
New addition to schedule, calculated at 4.25 hours per review
DEPOSIT CHANGES
Inspection Deposit for Minor/Major Utilities $1,000-$3,000 → $10,000- $40,000 INCREASED
NPDES C.3 Review $4,000 → $5,000 INCREASED
IMPLEMENTATION & REFRESH
Effective date
Minimum 30 days after Council adoption, per state law (July 1st – start of new FY)
Impact Fees
Solid Waste Fee Schedule and Town Resolutions
Refresh cadence (recommend)
CAP / User Fee Study every 3–5 years
Cost Allocation Plan, User Fee Study, & Master Fee Schedule Final Map Minor land Division RETAINED
BUILDING VALUATION UPDATE
Cost Allocation Plan, User Fee Study, & Master Fee Schedule The increments in the table are meant to measure the rate of change between the tier above and the next tier, so there isn't a need for the outcome to follow a specific downward pattern. Instead, these values simply reflect the transition between each tier—there’s no requirement for them to be linear or for the increments to decrease consistently. Incremental cost (slope formula) rate of change not consistent or linear.
COMPARATIVE MUNICIPAL FEES – SINGLE FAMILY
How the new fee schedule affects fees on sample builds and how they compare to neighboring towns and cities.
Cost Allocation Plan, User Fee Study, & Master Fee Schedule Estimated fees for a 6000 sq/ft single-family home have DECREASED. 2.25M and 6000 sq/ft is about the average size and valuation for a new construction in Town. Building permit fee and associated plan check have decreased due to tiered valuation model introduction instead of 0.9% flat fee. Pathway Impact Fee increases were passed by City Council in November 2025, and the Planning/Engineering reviews are new additions. Elimination of $87K in deposits that caused a obstacle for residents and holding requirements and admin for staff.
COMPARATIVE MUNICIPAL FEES - ADUs
How the new fee schedule affects fees on sample builds and how they compare to neighboring towns and cities.
Cost Allocation Plan, User Fee Study, & Master Fee Schedule Due to the recalibration of the new fee model, smaller valued projects under the $1.5m threshold have seen increases. ADU fees have increased $4,159. Despite removal of ADU plan check Planning and Engineering reviews, plan check and permit costs increase in new model.
Policy prescription of subsidizing ADUs with 4-5K reductions to bring back closer in line to ~8K average.
SUMMARY
Evaluating the total impact of the fee schedule changes.
Cost Allocation Plan, User Fee Study, & Master Fee Schedule
IMPROVEMENTS TO TOWN'S FINANCIAL OUTLOOK
Cost Recovery
Each department charging for their own fees will allow revenue tracking to be completed easier and for analysis of each department's finance to be evaluated more effectively. We're simply moving to recoup the cost of the core services we provide. This will also remove huge subsidization from the General Fund and improve the Town's future economic outlook.
Revenue = $1,393,751 (current) + $2,007,482 (new) + $733,000 (consultant pass-through) = $4,134,233 Building Valuations Multiplier
Staff is moving to a more representative, defensible valuation multiplier of 2.25x to bring average sq/ft valuations to historical averages. This will allow outliers of under/over valuations to be mitigated and bring a steadier, fairer fee model to all applicants regardless of project size. It will also allow staff to recoup work done on smaller projects that led to cost recovery efforts to lag.
POLICY QUESTIONS
Cost Allocation Plan, User Fee Study, & Master Fee Schedule • With single-family residence (SFR) fees decreasing for valuations above $1.5M, what impact do we anticipate on the number of ADU applications given the corresponding fee increases?
The fee model is a snapshot in time by projecting out revenue and staff utilization. Town would adapt accordingly based on demand and volume.
Strive to meet 100% cost recovery. Staff recommends an ADU policy direction that includes a percentage-based subsidy (10-30%) specifically to encourage ADU development, which should help offset any increased fee burden and mitigates negative effects on ADU application volume. • Should we revisit the fee model and update task-time estimates? Specifically, should plan check fees for a basic ADU be set at approximately half of those for an SFR?
No revisions to fee structure or task-time estimates at this time. Revisiting time estimates would require defending contradictory data inputs and could expose the Town to legal challenges. Moreover, the tiered structure is justified because regulatory effort is not linear relative to construction cost. Smaller projects often take disproportionately more time relative to valuation and cost recovery must reflect this reality. • What potential structures or options should we consider for an ADU incentivization program? Use a percentage-based subsidy (10-30%) for ADUs rather than a flat credit (e.g. $5,000). • What is the proposed implementation and communication framework for rollout of the new fees and associated policies? We're only required to comply with legal notice requirements: publication in local newspaper, chamber of commerce or neighborhood association.
We must provide the fee study publicly at least 10 days before adoption. Aiming for new fee schedule to be active as of mid-July. • Will eliminating deposits for gas and utility permits negatively affect cash flow (e.g., loss of interest revenue) or reduce incentives for applicants to complete final inspections before occupancy?
Eliminating deposits is unlikely to materially affect cash flow or inspection-completion behavior based on past experience. Water heaters already have low-cost incentives ($82 permits and $1,000 rebates) but uptake was minimal.
POLICY QUESTIONS
Cost Allocation Plan, User Fee Study, & Master Fee Schedule • Does the fee increases for HVAC, fence, and water-heater permits necessitate incentives to prevent higher rates of unpermitted work? There is a known relationship between higher fees and unpermitted work, but the Town already offers low-cost permits and rebates and has seen minimal uptake. Staff recommends maintaining cost recovery despite fee increases but closely monitoring the impact on unpermitted work. • Under the new plan-check formula, how should we communicate fee differences to third-party plan-check contractors? For example, on a typical $2.25M project, the contractor’s current compensation is 75% of $13,319, whereas the new model yields $5,590. Should we expect contractors to maintain aggregate revenue due to recalibration, or will there be an anticipated shortfall requiring explanation? We will be communicating with the vendor our fee schedule changes. We believe that in the aggregate they should receive a similar compensation, but with a shift in burden for individual permits. Future RFPs should explore moving to an hourly FTE model, implying a shift toward more predictable compensation structures for vendors. the Town aims for transparent, cost-based vendor compensation and will address any shortfall in future contract structures.
• Does the new valuation model support equitable outcomes? Specifically, is charging more for smaller projects and less for larger projects an equitable result under the study’s framework?
Regulatory effort is non-linear — smaller projects take disproportionately more staff time than their valuations suggest. Government Code 66014 supports the principle that fees correspond to the cost of the specific service rendered. Under the old model, 10–20 high-value projects subsidized 700+ smaller projects; the new structure removes that cross-subsidy and improves equitable outcomes. • For state compliance purposes, is cost-recovery evaluated at the aggregate level or at the individual permit level? Does any project type risk paying more than its proportional cost or subsidizing other project types? The Town’s interpretation (supported by Gov. Code 66014) is fee-for-service: each fee corresponds to the cost of the specific service rendered, not an annualized aggregate recovery target. The tiered structure is designed so that each tier reflects actual regulatory effort, avoiding cross-subsidization between large and small projects.
APPENDIX (Slide 1 & 10)
Cost Allocation Plan, User Fee Study, & Master Fee Schedule
APPENDIX (Slides 8 and 9)
Cost Allocation Plan, User Fee Study, & Master Fee Schedule Municipality Plan Check Fee Building Valuation
Town of Los Altos Hills (25-26) 65% of Building Fee $175 per sq/ft Town of Los Altos Hills (26-27) 75% of 65% of Building Fee $394 per sq/ft Town of Woodside 85% of Building Fee $300 per sq/ft
Town of Portola Valley billed per hour N/A
City of Monte Serrano 65% of Building Fee N/A
Town of Atherton
65% of Building Fee up to $500,000;
45% of Building Fee >$500,000 $535 per sq/ft
Town of Hillsborough 65% of Building Fee N/A
City of Los Altos 135% of Building Fee $576.97 per sq/ft *1 - New Fee calculated at 28% of Building Fee
*2 - Assumption of 4.75 hours of review
*3 - Assumption of 4.25 hours of review
*4 - Assessed at $4 per $100,000 of permit valuation
*5 - Assessed as valuation X 0.00013
*6 - Deposits to be returned upon project completion
*7 - School Fee @$3.44 per SqFt for LAUSD
ALL Valuations have been derived from a $375 per Sq Ft
Formula
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Final DRAFT Report for:
Development Services Fee Study
March 30, 2026
Town of Los Altos Hills
Development Services Fee Study 2
TABLE OF CONTENTS
Executive Summary ........................................................................................................ 4
1.1 Findings ................................................................................................................... 4
1.2 Report Format ......................................................................................................... 5 Introduction and Fundamentals ...................................................................................... 6
2.1 Scope of Study ......................................................................................................... 6
2.2 Methods of Analysis ................................................................................................ 6 Planning Administration Division .................................................................................. 12
3.1 Cost of Service Analysis ......................................................................................... 12
3.2 Fee Establishment ................................................................................................. 13
3.3 Cost Recovery Evaluation ...................................................................................... 14 Building Administration Division ................................................................................... 15
4.1 Cost of Service Analysis ......................................................................................... 15
4.2 Fee Establishment ................................................................................................. 16
4.3 Cost Recovery Evaluation ...................................................................................... 17 Engineering Administration Division ............................................................................. 19
5.1 Cost of Service Analysis ......................................................................................... 19
5.2 Fee Establishment ................................................................................................. 20
5.3 Cost Recovery Evaluation ...................................................................................... 21 Conclusion .................................................................................................................... 22
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Appendices
Cost of Service Analysis (Fee Tables)
Planning Administration Division Appendix A.1
Building Administration Division Appendix A.2
Engineering Administration Division Appendix A.3
Fully Burdened Hourly Rate Analysis
Planning Administration Division Appendix B.1
Building Administration Division Appendix B.2
Engineering Administration Division Appendix B.3
Comparative Fee Survey
Planning Administration Division Appendix C.1
Building Administration Division Appendix C.2
Engineering Administration Division Appendix C.3
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Development Services Fee Study 4
EXECUTIVE SUMMARY
NBS performed a Development Services Fee Study (Study) for the Town of Los Altos Hills. The purpose of this report is to present the findings and recommendations of the various fee analyses performed as part of the Study and provide the Town with the information needed to update and establish fees for services.
Throughout the process, the Study afforded much effort to ensure that not only are the fees and charges reasonable and equitable, but that they also meet industry standards and uphold the statutory requirements of the State of California.
California cities, counties, and special districts may impose user and regulatory fees for services and activities they provide through provisions set forth in the State Constitution, Article XIII C § 1(e). Under this legal framework, a fee may not exceed the reasonable cost of providing the service or performing the activity. For a fee to qualify as such, it must relate to a service or activity performed at the request of an individual or entity upon which the fee is imposed, or their actions specifically cause the local government agency to perform additional activities. In this instance, the service or underlying action causing the local agency to perform the service is either discretionary and/or is subject to regulation. As a discretionary service or regulatory activity, the user fees and regulatory fees considered in this Study fall outside of the definition and statutory requirement to impose general taxes, special taxes, and fees as a result of property ownership.
The Town’s main reason for conducting this Study was twofold: (1) first, to ensure that existing fees do not exceed the costs of service, and (2) second, to provide an opportunity for the Town Council to re-align fee amounts with localized cost recovery policies.
1.1 Findings
This Study examined user and regulatory fees managed by the Town’s Planning, Building and Public Works department/divisions. The Study identified an estimated $3.4 million in eligible costs for recovery from fees for service compared to approximately $1.5 million the Town is currently collecting each year from fees. The following table provides a summary of the Study’s results:
Table 1. Report Summary.
As shown in Table 1, the Town is currently recovering approximately 43% of the costs associated with providing fee-related services. Should the Town Council adopt fees at 100% of the full cost recovery amounts determined by this Study, an additional $2 million in costs could be recovered.
However, Section 2.2.3 later explains, there may be other local policy considerations that support adopting fees at less than the calculated full cost recovery amount. Since this element of the Study is subjective, NBS provided the maximum potential of fee amounts at 100% full cost recovery for the Town
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Development Services Fee Study 5
to consider. Staff has provided an initial round of “Recommended Cost Recovery Fee” amounts either at or below the 100% full cost recovery amounts calculated by NBS. Once the Town Council has reviewed and evaluated the results of the Study, the Town can set fees at appropriate cost recovery levels according to local policy goals and considerations.
1.2 Report Format
This report documents the analytical methods and data sources used in the Study, presents findings regarding current levels of cost recovery achieved from user and regulatory fees, discusses recommended fee amounts, and provides a comparative survey of fees to neighboring agencies for similar services. The report is organized into the following sections:
Section 2 - Outlines the general framework, approach, and methodology of the Fee Study. Sections 3 through 5 - Discuss the results of the cost of service analysis performed by department and/or fee program. The analysis includes: (1) fully burdened hourly rate(s); (2) calculation of the costs of providing service; (3) the cost recovery performance of each fee category; and (4) the staff-recommended fees for providing services. Section 6 - Presents the conclusions of the analysis provided in the preceding sections. Appendices to this report - Include additional details of the analysis performed and a comparison of the fees imposed by neighboring agencies for similar services.
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Development Services Fee Study 6
INTRODUCTION AND FUNDAMENTALS
2.1 Scope of Study
The following is a summary of the fees evaluated during the Study:
Planning Administration Division
o General Administrative Processing
o Zoning Permits
o Site Development Fees
o Variances and Conditional Use Permits
o Environmental Reviews
o Subdivisions and Mapping
o Short-Term Rental Licenses
o Miscellaneous Fees
Building Administration Division
o Building Permit Fees
o Itemized Permits such as Reroofs, Demolition, Pools, and Solar o Building Plan Check Fee
o Mechanical, Electrical, and Plumbing Permits
o Inspection Request Fees
o Other Miscellaneous Processing Fees
Engineering Administration Division
o Engineering Review of Planning Applications
o Engineering Review of Building Permits
o Encroachment into the Public Right-of-Way and Public Easements o Grading Fees
o Sewer Reviews
o Other Miscellaneous Fees
The fees examined in this report specifically exclude development impact fees, utility rates, and any special tax assessments which fall under a different set of statutory and procedural requirements from the body of user and regulatory fees analyzed in this Study. The Study also excludes facility and equipment rental rates, as well as most fines and penalties imposed by the Town for violations of its requirements or codes.
2.2 Methods of Analysis
Three phases of analysis were completed for each Town department, division or section studied:
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Development Services Fee Study 7
2.2.1 COST OF SERVICE ANALYSIS
This cost of service analysis is a quantitative effort that compiles the full cost of providing governmental services and activities. There are two primary types of costs considered: direct and indirect costs. Direct costs are those that specifically relate to an activity or service, including the real-time provision of the service. Indirect costs are those that support the provision of services in general but cannot be directly or easily assigned to a singular activity or service.
Direct Costs:
Direct personnel costs – Salary, wages and benefits expenses for personnel specifically involved in the provision of services and activities to the public. Direct non-personnel costs – Discrete expenses attributable to a specific service or activity performed, such as contractor costs, third-party charges, and materials used in the service or activity.
Indirect Costs:
Indirect personnel costs – Personnel expenses supporting the provision of services and activities. This can include line supervision and departmental management, administrative support within a department, and staff involved in technical support activities related to the direct services provided to the public.
Indirect non-personnel costs – Expenses other than labor involved in the provision of services. In most cases, these costs are allocated across all services provided by a department, rather than directly assigned to individual fee/rate categories. Overhead costs – These are expenses, both labor and non-labor, related to agency-wide support services. Support services include general administrative services such as Town Manager, Finance, Human Resources, etc. The amount of costs attributable to the departments or divisions included in this Study were sourced from the Town’s Cost Allocation Plan.
All cost components in this Study use annual (or annualized) figures, representing a twelve-month cycle of expenses incurred by the by the Town in the provision of all services and activities studied.
Nearly all the fees reviewed in this Study require specific actions on the part of Town staff to provide the service or conduct the activity. Since labor is the primary underlying factor in these activities, the Study expresses the full cost of service as a fully burdened cost per labor hour. NBS calculated a composite, fully burdened, hourly rate for each department, division, program, or activity applicable to the specific organization and needs of each area studied. This rate serves as the basis for further quantifying the average full cost of providing individual services and activities. Determining the fully burdened labor rate for each department, and the various functional divisions within a department, requires two data sets: (1) the full costs of service, and (2) the number of staff hours available to perform those services. NBS derived the hours available based on the complete list of all Town employees and/or available service hours of its contracted professionals (where applicable).
The Town supplied NBS with the total number of paid labor hours for each employee involved in the delivery of services included in this Study. These available hours represent the amount of productive time available to provide both fee-recoverable and non-fee recoverable services and activities. Available labor
Town of Los Altos Hills
Development Services Fee Study 8
hours divided into the annual full costs of service equal the composite, fully burdened, labor rate. Some agencies may also use the resulting rates for purposes other than setting fees, such as calculating the full cost of general services or structuring a cost recovery agreement with another agency or third party.
NBS also assisted the Town in estimating the staff time for the services and activities listed in the Town’s fee schedule. Time tracking records for the fee programs studied as part of this analysis, when available, proved useful in identifying time spent providing general categories of service (e.g., division administration, plan review, inspection, public information assistance, etc.). However, the Town does not systematically track the service time of activities for all departments or all individual fee-level services provided. Therefore, NBS also relied on interviews and questionnaires to develop the necessary data sets of estimated labor time. In many cases, the Town provided estimates of the average amount of time (in minutes and hours) required to complete a typical service or activity considered on a per-occurrence basis.
It should be noted that the development of these time estimates was not a one-step process but required careful review by both NBS and fee program managers to assess the reasonableness of such estimates.
Based on the results of this review, the Town reconsidered its time estimates until all parties were comfortable that the fee models reasonably reflected the average service level provided by the Town.
Finally, the fully burdened labor rate(s) calculated in earlier steps were applied at the individual fee level time estimates, yielding an average total cost of providing each fee for service or activity. The graphic below provides a visual representation of the steps discussed in this section.
2.2.2 FEE ESTABLISHMENT
The fee establishment process includes a range of considerations, including the following:
Addition to and deletion of fees – The Study provided each department/division with the opportunity to propose additions and deletions to their current fee schedules, as well as rePage 650 of 960 Town of Los Altos Hills
Development Services Fee Study 9
name, re-organize, and clarify which fees were to be imposed. Many of these fee revisions allowed for better adherence to current practices, as well as the improvement in the calculation, application, and collection of the fees owed by an individual. Some additions to the fee schedule were simply the identification of existing services or activities performed by Town staff for which no fee is currently charged.
Revision to the structure of fees – In most cases, the focus was to re-align the fee amount to match the costs of service and leave the current structure of fees unchanged. However, in several cases, fee categories and fee names had to be simplified or re-structured to increase the likelihood of full cost recovery or to enhance the fairness of how the fee is applied to the various types of fee payers.
Documentation of the tools used to calculate special cost recovery – The Town’s fee schedule should include the list of fully burdened rates developed by the Study. Documenting these rates in the fee schedule provides an opportunity for the Town Council to approve rates for cost recovery under a “time and materials” approach. It also provides clear publication of those rates so that all fee payers can readily reference the basis of any fee amounts. The fee schedule should provide language that supports special forms of cost recovery for activities and services not included in the adopted master fee schedule. In these rare instances, published rates are used to estimate a flat fee or bill on an hourly basis, which is at the department director’s discretion.
2.2.3 COST RECOVERY EVALUATION
The NBS fee model compares the existing fee for each service or activity to the average total cost of service quantified through this analysis. Here are the possible outcomes of the fee analysis:
Cost recovery rate of 0% - This signifies that there is currently no current recovery of costs from fee revenues (or insufficient information available for evaluation). Cost recovery rate of 100% - This means that the fee currently recovers the full cost of service.
Cost recovery rate between 0% and 100% - This indicates partial recovery of the full cost of service through fees.
Cost recovery rate greater than 100% - This means that the fee exceeds the full cost of service. User fees and regulatory fees should not exceed the full cost of service.
In all cases, the cost recovery rate achieved by a fee should not be greater than 100%. In most cases, imposing a fee above this threshold could change the definition of the charge from a cost of service based fee to a tax which has other procedural requirements, such as ballot protest or voter approval.
NBS assisted with modeling the “recommended” or “target” level of cost recovery for each fee, established at either 100% or any amount less than the calculated full cost of service. Targets and recommendations reflect discretion on the part of the agency based on a variety of factors, such as existing Town policies and agency-wide or departmental revenue objectives, economic goals, community values, market conditions, level of demand, and others.
A general method of selecting an appropriate cost recovery target is to consider the public and private benefits of the service or activity in question, such as:
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Development Services Fee Study 10
To what degree does the public benefit from the service at large? To what degree does the individual or entity requesting, requiring, or causing the service benefit?
When a service or activity benefits the public at large, there is generally little to no recommended fee amount (i.e., 0% cost recovery), reinforcing the fact that a service which truly benefits the public is best funded by general resources of the Town, such as revenues from the General Fund (e.g., taxes).
Conversely, when a service or activity wholly benefits an individual or entity, the cost recovery is generally closer to or equal to 100% of cost recovery from fees collected from the individual or entity.
In some cases, a strict public-versus-private benefit judgment may not be sufficient to finalize a cost recovery target. Any of the following factors and considerations may influence or supplement the publicversus-private benefit perception of a service or activity:
If optimizing revenue potential is an overriding goal, is it feasible to recover the full cost of service?
Will increasing fees result in non-compliance or public safety problems? Are there desired behaviors or modifications to behaviors of the service population helped or hindered through the degree of pricing for the activities? Does current demand for services support a fee increase without adverse impact to the community served or current revenue levels? In other words, would fee increases have the unintended consequence of driving away the population served? Is there a good policy basis for differentiating between the type of user (e.g., residents vs. non-residents, residential vs. commercial, non-profit entities, and business entities)? Are there broader Town objectives that merit a less than full cost recovery target from fees, such as economic development goals and local social values? NBS provided the cost of service calculation based on 100% full cost recovery and the framework for the Town’s use to adjust the amount of cost recovery in accordance with its broader goals as they pertain to code compliance, cost recovery, economic development, and social values.
2.2.4 COMPARATIVE FEE SURVEY
Appendix C presents the results of the Comparative Fee Survey for the Town. Policy makers often request a comparison of their jurisdictional fees to those of surrounding or similar communities. The purpose of a comparison is to provide a sense of the local market pricing for services, and to use that information to gauge the impact of recommendations for fee adjustments.
In this effort, NBS worked with the Town to choose five comparative agencies – Town of Woodside, Town of Portola Valley, City of Monte Sereno, Town of Atherton, and Town of Hillsborough. It is important to keep the following in mind when interpreting the general approach to, and use of, comparative survey data:
Comparative surveys do not provide information about cost recovery policies or procedures inherent in each comparison agency.
A “market-based” decision to price services below the full cost of service calculation is the same as deciding to subsidize that service.
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Comparative agencies may or may not base their fee amounts on the estimated and reasonable cost of providing services. NBS did not perform the same level of analysis of the comparative agencies’ fees.
The results of comparative fee surveys are often non-conclusive for many fee categories.
Comparison agencies typically use varied terminology for the provision of similar services.
NBS made every reasonable attempt to source each comparison agency’s fee schedule from their respective websites and compile a comparison of fee categories and amounts for the most readily comparable fee items that match the Town’s existing fee structure.
2.2.5 DATA SOURCES
The following data sources were used to support the cost of service analysis and fee establishment phases of this Study:
The Town’s Adopted Budget for Fiscal Year 2025-2026.
Cost Allocation Plan Final Report as of 09/04/2025.
A complete list of all Town personnel, salary/wage rates, regular hours, paid benefits, and paid leave amounts provided by the Finance Department
Various correspondences with Town staff supporting the adopted budgets and current fees, including budget notes and expenditure detail not shown in the published document. Prevailing fee schedules as adopted by Council
Annual workload data provided by each department and/or fee program evaluated in the Study
The Town’s adopted budget serves as an important source of information that affects the cost of service results. NBS did not audit or validate the Town’s financial documents and budget practices, nor was the cost information adjusted to reflect different levels of service or any specific, targeted performance benchmarks. This Study accepts the Town’s budget as a legislatively adopted directive describing the most appropriate and reasonable level of Town spending. NBS consultants accept the Town Council’s deliberative process and the Town’s budget plan and further assert that through this legislative process, the Town has yielded a reasonable and valid expenditure plan to use in setting cost-based fees.
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Development Services Fee Study 12
PLANNING ADMINISTRATION DIVISION
The Planning Administration Division provides support to the Planning Commission and Town Council on development and land use matters, and coordinates with the Environmental Design and Protection, Open Space, and Pathway committees in the review and processing of Site Development applications.
The Division administers Site Development, Zoning and other planning related permits, reviews proposed development for compliance with the General Plan, Zoning Ordinance and other polices and regulations, and prepares long range planning and policy documents. Planning is also responsible for the administration and updates to the General Plan and Zoning Ordinance, conducting environmental review pursuant to CEQA and providing general customer service to the public.
3.1 Cost of Service Analysis
The following table summarizes the Planning Administration Division’s estimated full cost of providing services on an annual basis and the fully burdened cost per hour developed for cost recovery from fees for services.
Table 2. Fully Burdened Hourly Rate
As shown in the table above, the Total cost of providing services for the Division is approximately $2.4 million per year. Of the Total cost, the results of the cost of service analysis identified $1.4 million in costs eligible for recovery from the Town’s Current Planning fees for services. The remaining $1 million in costs are recommended for recovery through funding sources other than fees. All subsequent cost of service calculations at the individual fee level assumes a fully burdened hourly rate of $301.
Table 2 shows segregation of the total cost of services into four primary service categories. In order to further document the assumptions used to calculate the total costs eligible for recovery in fees as well as the fully burdened hourly rate, the following provides a description of each service category:
Public Information/General Counter – Activities associated with providing general public counter and informational services that support the development review process. Typically, some portion of costs for the provision of general public information and assistance do not apply toward recovery from fees and are considered a basic function of governmental services to the public. Planning staff estimated that approximately 40% of these costs support Cost Element
Public
Information/
General Counter
Long Range /
Advance
Planning
Code
Enforcement
Current Planning
- Direct Services
Total
Labor 79,682 $ 152,095 $ 13,003 $ 409,305 $ 654,084 $
Recurring Non-Labor 32,183 61,430 258,472 200,316 552,401 Townwide Overhead 85,010 162,266 50,874 436,675 734,825 Allocated Common Activities 44,919 85,741 73,547 238,724 442,932 DIVISION TOTAL 241,794 $ 461,532 $ 395,896 $ 1,285,020 $ 2,384,243 $ Cost Recovery Targeted from Fees 40% 0% 0% 100%
Amount Targeted for Consideration in Billings/Fees 96,718 - - 1,285,020 1,381,738 Amount Requiring Another Funding Source 145,077 461,532 395,896 - 1,002,505 Fully Burdened Hourly Rate $ 301 Reference: Direct Hours Only 4,585
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Development Services Fee Study 13
land use application review activities, while the remaining costs should not be considered in the calculation of fees for services.
Long Range / Advanced Planning – Planning staff supports the preparation, maintenance and implementation of the Town’s General Plan and Municipal Code. These costs are not recommended to be included in the fully burdened hourly rate that recovered costs from current planning fees; however, many agencies recover some or all of these costs in a separate general plan fee/surcharge.
Code Enforcement – Work activities in response to a service or inspection request received by the Planning Division related to violation of a prior condition of approval, Town Ordinance or State law. Includes complaint investigation, follow up, and any associated abatement or enforcement actions. The Town’s costs for code enforcement activities are recovered directly from those who violate the code and are not recommended for recovery in current planning fees for services.
Current Planning Direct Services – Planning’s responsibilities involving the administration of the Town’s zoning and site development codes which involves the review and processing of all site development and zoning applications, use permits, environmental reviews (CEQA) compliance. 100% of these costs are recoverable from Planning’s routine fees for service.
The fully burdened hourly rate involves both analytical and policy-related decisions regarding the inclusion of categorized activity costs. The decision to either include or exclude certain costs toward recovery in fees for service stems from the basic fee setting parameters set forth by industry standard fee calculation methods and the California State Constitution.
Section 2.2, Methods of Analysis, further describes the types of expenditures and allocated costs considered in the development of the rate. Appendix B.1 of this report provides a detailed analysis of the rate.
3.2 Fee Establishment
Appendix A.1 presents the results of the detailed cost recovery analysis of fees for the Town’s Planning Administration Division. The following is a summary of the overall changes to Planning’s fee schedule reflected in Appendix A.1.1:
Deletion of Fees that are no longer used or needed such as:
o General Zoning Permit
o Conditional Use Permit and CUP Renewal / Ammendment by Planning Commission o Technical Environment Study Review
o Preparation of Initial Study/Negative Declaration
o Zoning Ordinance Interpretations.
Reorganization of fee categories or clarification of fee names to create a more user-friendly fee structure
o Position Classification Level Hourly Rates to Composite Fully Burdened Rate 1 Refer to Section 2.2, Methods of Analysis, for additional discussion on the Study’s approach to adding, deleting, and revising fee categories.
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Development Services Fee Study 14
o Subdivision and Mapping Fees
o Annexation Fees
o Post Entitlement Building Permit Reviews (moved from Building fee schedule to Planning Fee Schedule)
Movement of fees from the Planning Fee schedule to the Engineering Fee schedule to align with division-specific responsibilities. These fees include:
o NPDES C.3 Reviews
o Site Distance and Traffic Study Peer Reviews
o Sewer Capacity/ Impact/ Rate Study fees
Addition of new fee categories, notated as “New” in the “Current Fee / Deposit” column of Appendix A.1 such as:
o Site Analysis Additional Processing
o SB9 Lot Split
o Williamson Act Applications
3.3 Cost Recovery Evaluation
In Appendix A.1 the “Cost of Service per Activity” column establishes the maximum adoptable fee amount for the corresponding service identified in the “Fee Name” list.
Currently, Planning is recovering approximately 27% of the total cost of providing services from fees. As the table below shows, the Town collects approximately $341,000 per year in revenue at the current fee amounts. At full cost recovery fee amounts and the same demand level for these services, the Town would recover approximately $1.3 million.
Table 3. Cost Recovery Outcomes
NBS provided a full cost of service evaluation and the framework for considering fees. Town staff reviewed the results and made an initial recommendation within the fee model for Town Council’s consideration, either equal to or below the maximum fee amount calculated by NBS.
The “Recommended Fee / Deposit Level” column in Appendix A.1 shows the Town staff’s initial recommended fee amounts. Based on this information, the staff recommends that all fees recover 100% of the costs of providing services.
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Development Services Fee Study 15
BUILDING ADMINISTRATION DIVISION
The Building Division is responsible for the built environment of the Town, ensuring that development and construction activities are consistent with the land use management and development entitlement efforts performed by Planning, as well as compliant with construction standards and Life/Health/Safety regulations established by the State and other entities.
The Division reviews architectural and structural plans for compliance with applicable building, plumbing, electrical, mechanical, and energy codes, conducts building inspections to ensure compliance with approved plans and applicable codes and provides general customer service to the public.
4.1 Cost of Service Analysis
The following table shows the Building Administration Division’s estimated full cost of providing services on an annual basis and the fully burdened cost per hour developed for cost recovery from fees for services.
Table 4. Fully Burdened Hourly Rate
As shown in the table above, the total cost of providing services for the Division is approximately $1.5 million per year. Of the Total cost, the results of the cost of service analysis identified $1.4 million in costs eligible for recovery from the Town’s Building Plan Check and Permitting fees for services. The remaining $52,000 in costs are recommended for recovery through funding sources other than fees. All subsequent cost of service calculations at the individual fee level assume a fully burdened hourly rate of $362.
Table 4 shows segregation of the total cost of services into two primary service categories. To further document the assumptions used to calculate the total costs eligible for recovery in fees as well as the fully burdened hourly rate, the following provides a description of each service category:
Public Counter/General Information – Activities associated with providing general public counter and informational services that support the building permitting process. Typically, some portion of costs for the provision of general public information and assistance do not apply toward recovery from fees and are considered a basic function of governmental services to the public. Building staff estimated that approximately 80% of these costs support Cost Element
Public
Information/
General Counter
Building Plan Check
/ Permitting
Services
Total
Labor 69,831 $ 291,817 $ 361,648 $
Recurring Non-Labor 56,104 407,029 463,134 Division and Townwide Overhead 88,789 328,329 417,118 Allocated Common Activities 43,852 209,774 253,626
DIVISION TOTAL 258,575 $ 1,236,949 $ 1,495,525 $
Cost Recovery Targeted from Fees 80% 100%
Amount Targeted for Consideration in Billings/Fees 206,860 1,236,949 1,443,810 Amount Requiring Another Funding Source 51,715 - 51,715 Fully Burdened Hourly Rate $ 362 Reference: Direct Hours Only 3,988
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land use application review activities, while the remaining costs should not be considered in the calculation of fees for services.
Building Plan Check / Permitting Services – Building is responsible for development and permit application review and approval. 100% of these costs are recoverable from routine fees for service.
The fully burdened hourly rate involves analytical and policy-related decisions regarding the inclusion of categorized activity costs. The decision to either include or exclude certain costs toward recovery in fees for service stems from the basic fee setting parameters set forth by industry standard fee calculation methods and the California State Constitution.
Section 2.2, Methods of Analysis, further describes the types of expenditures and allocated costs considered in the development of the rate. Appendix B.2 of this report provides a detailed analysis of the rate.
4.2 Fee Establishment
Appendix A.2 presents the results of the detailed cost recovery analysis for the Town’s Building Administration Division. The following is a summary of the overall changes to the Town’s Building Division’s fee schedule reflected in Appendix A.2.2:
Deletion of Fees that are no longer used or needed such as:
o Project Processing and Intake Base Fees
o Plan Retention Fees
o Performance Deposits
Movement of fees from the Building Fee schedule to Planning and/or Engineering fee schedule to align with division-specific responsibilities: fees include:
o Street Address Change
o Site Development and ADU Reviews and Compliance Inspections o By Right Review and Inspection Fee
Addition of new fee categories, notated as “New” in the Current Fee / Deposit column of Appendix A.2 such as
o Swimming Pools
o Solar/Photovoltaic Commercial Fees
o Category for Other Stand Alone MEP Permits Not Itemized o Expedited Service Fee
In addition to these changes there are three significant restructuring of fee categories that require additional explanation in this report.
First, Building Permit Fees that are assessed based on a project’s construction valuation were changed from a current fee of 0.9% of project valuation to a “tiered” approach that is more in line with standards for construction valuation-based permit fee approaches in other California agencies. One issue with a 2 Refer to Section 2.2, Methods of Analysis, for additional discussion on the Study’s approach to adding, deleting, and revising fee categories.
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Development Services Fee Study 17
singular rate of 0.9% applied to all project valuations is that the resulting fee calculation is linear in correlation to construction value, whereas the regulatory effort between large and small projects is typically graduated and not linear. Establishing a tiered based fee assessment system ensures that regulatory efforts required to approve projects are more reasonably aligned with typical project types and sizes (and values) seen in the Town of Los Altos Hills.
Second, the Town identified a need to reconfigure and clarify the treatment of cost recovery for mechanical, plumbing, and electrical trades when associated with building permits. Working together with staff, it was decided that the average amounts of regulatory effort (and Town cost) for trades associated with building permits could be included within the fee amounts assessed through the construction valuation scale rather than charged separately. The benefit of this decision is that Town staff will not need to spend time counting trade items when issuing building permits or approving plan checks.
Finally, the Town’s approach to charging Plan Check Fees associated with Building Permits requires recalibration. The current plan check fee is equivalent to 65% of a project’s building permit fees. The Town then outsources almost 100% of plan check submittals to a third-party consultant. The agreement with the current vendor stipulates the Town pays 75% of the plan check fee to the vendor for their services. The Town therefore retains 25% of the plan check fee to recover its administrative costs associated with the plan check process. Because the 25% kept by the Town is subject to cost-of-service limitations as a fee for service, NBS evaluated whether the 25% portion of the 65% plan check fee is sufficient, on average, to recover the Town’s costs of facilitating plan check approvals, and determined that the Town is under recovering costs (See Appendix A.2) for these services. Going forward we recommend the Town to:
a) Continue to charge the vendor’s professional fees as stipulated in the agreement (75% of the plan check fee based on 65% of the building permit fee amount). b) Implement a separate Plan Check Administrative fee for recovery of the Town’s costs independent of the vendor payment agreement. Based on the following analysis, the fee would be 28% of the building permit fee amount:
Table 5. Plan Check Administrative Fee Calculation
4.3 Cost Recovery Evaluation
Appendix A.2 presents the results of the detailed cost recovery analysis of fees for the Town’s Building Administration Division. In the Appendix, the “Cost of Service per Activity” column establishes the maximum adoptable fee amount for the corresponding service identified in the “Fee Name” list.
Currently, Building is recovering approximately 69% of the total cost of providing services from fees. As the table 6 shows, the Town collects approximately $1 million per year in revenue at the current fee Annual Estimated
Plan Check
Administrative Costs
Annual Estimated Building
Permit Revenues @ Full
Cost Recovery
Plan Check
Administrative Fee
Calculation
$ 945,802 268,120 $ 28%
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Development Services Fee Study 18
amounts. At full cost recovery and the same demand level for these services, the Town would recover approximately $1.5 million.
Table 6. Cost Recovery Outcomes
NBS provided a full cost of service evaluation and the framework for considering fees, while the “Recommended Fee / Deposit Level” column in Appendix A.2 displays the Town staff’s initial recommended fee amounts for Town Council’ consideration.
Based on this information, the staff recommends that all fees recover 100% of the costs of providing services with the exception of PV Solar Plan Review and Inspection fees which reflect lower than full cost recovery due to state caps on fee amounts as reflected in CA Govt Code § 66015 (2024) CA. These initial recommendations for adjusted fee amounts are projected to recover approximately 97% of the total costs of providing fee-related services, assuming the demand for services remains the same.
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ENGINEERING ADMINISTRATION DIVISION
The Engineering Administration Division’s responsibilities include capital improvement management, development review and permits, site inspections, contract management, public inquiry research, and support of other Town departments and citizen committees.
5.1 Cost of Service Analysis
The following table shows the Engineering Administration Division’s estimated full cost of providing services on an annual basis and the fully burdened cost per hour developed for cost recovery from fees for services.
Table 7. Fully Burdened Hourly Rate
As Table 7 above shows, the total cost of providing services is approximately $1.1 million per year.
However, the results of the cost of service analysis identified $586,000 eligible for recovery from the Town’s fees for services with the remaining $482,000 recommended for recovery through funding sources other than fees. All subsequent cost of service calculations at the individual fee level assumes a fully burdened hourly rate of $359.
Table 7 shows segregation of the total cost of services into four primary service categories. In order to clarify the underlying costs and assumptions used to calculate the total costs eligible for recovery in fees as well as the fully burdened hourly rates, the following provides a description of each service category:
Engineering CIP / Other – Engineering staff support the review and implementation of various major capital infrastructure projects (CIP), maintenance of public assets, enforcement of codes, and operations outside of the Engineering Division. These costs do not apply toward recovery from Engineering fees for services are require an alternate funding source. Engineering Permitting Services – Work activities associated with active current engineering applications and permits such as development reviews and site inspections. 100% of these costs are recoverable in Engineering fees for services. Building Permitting Services – this includes staffs review and inspection of Building permits on private development projects. 100% of these costs are recoverable through Engineering’s fees for services.
Cost Element Eng CIP/Other Eng Permitting
Services
Building
Permitting
Services
Planning Land
Development
Review
Total
Labor 170,644 $ 53,066 $ 93,420 $ 81,068 $ 398,198 $
Recurring Non-Labor 133,434 28,122 49,508 42,963 254,027 Townwide Overhead 178,193 55,413 97,552 84,654 415,812 $ 136,601 482,271 $ 240,480 $ 208,685 $ 1,068,037 $ Cost Recovery Targeted from Fees 0% 100% 100% 100% 55%
Amount Targeted for Consideration in Billings/Fees 136,601 - 240,480 208,685 585,766 Amount Requiring Another Funding Source 482,271 - - - 482,271 Fully Burdened Hourly Rate $ 359 Reference: Direct Hours Only 1,630
DIVISION TOTAL
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Planning Land Development Review – this includes staffs review of land use applications on private development projects applied for through the Planning Department. 100% of these costs are recoverable in Engineering’s fees for services.
The fully burdened hourly rate involves analytical and policy-related decisions regarding the inclusion of categorized activity costs. The decision to either include or exclude certain costs toward recovery in fees for service stems from the basic fee setting parameters set forth by industry standard fee calculation methods and the California State Constitution.
Section 2.2, Methods of Analysis, further describes the types of expenditures and allocated costs considered in the development of the rate. Appendix B.3 of this report provides a detailed analysis of the rate.
5.2 Fee Establishment
The following is a summary of the overall changes to the Town’s Engineering Administration Division’s fee schedules as reflected in Appendix A.3.3:
Deletion of Fees that are no longer used or needed such as Street and Pathway Excavation Permit Review Fee.
Reorganization of fee categories or clarification of fee names to create a more user-friendly fee structure; including movement of fees between Engineering, Planning and Building fee schedules to reflect and clarify division responsibilities. These fees include:
o Site Development Miscellaneous Reviews
o Engineering Review for Subdivision and Mapping Applications o Engineering Reviews of Lot Line Adjustments, Mergers, Certificate of Compliance Easement Reviews, Public Easements, and ROW Dedication. o NPDES C.3 Projects – Third Party and Maintenance Agreement and Inspections. o Engineering Review of Building Permits – Erosion Control Inspections. o Encroachments into the Public Right-of-Way – Driveway Cuts, Bond Deposits, Inspection Deposits for Minor and Main Utilities, Site Distance and Traffic Control Plan Reviews, and Pathway Related Fees.
o Position Classification Level Hourly Rates to Composite Fully Burdened Rate Addition of new fee categories, notated as “New” in the Current Fee / Deposit column of Appendix A.3 such as:
o Site Development and Other Planning Reviews - Minor, and Major Reviews o Engineering Reviews such as new construction, additions, remodels, pools, decks and retaining walls.
o Grading Inspections
3 Refer to Section 2.2, Methods of Analysis, for additional discussion on the Study’s approach to adding, deleting, and revising fee categories.
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Development Services Fee Study 21
5.3 Cost Recovery Evaluation
Appendix A.3 presents the results of the detailed cost recovery analysis of fees for the Town’s Engineering Administration Division. In the Appendix, the “Cost of Service per Activity” column establishes the maximum adoptable fee amount for the corresponding service identified in the “Fee Name” list.
Currently, the Division is recovering approximately 14% of the total cost of providing services from fees.
As the table below shows, the Town collects approximately $93,000 per year in revenue at the current fee amounts. At full cost recovery and the same demand level for these services, the Town would recover approximately $641,000.
Table 8. Cost Recovery Outcomes
NBS provided a full cost of service evaluation and the framework for considering fees, while the Town divisions determined the appropriate cost recovery levels at or below full cost amounts.
The “Recommended Fee / Deposit Level” column in Appendix A.3 shows the Town staff’s initial recommended fee amounts. Based on this information, the staff recommends that all fees recover 100% of the costs of providing services.
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Development Services Fee Study 22
CONCLUSION
Based on the outcomes of the Cost of Service Analysis, Fee Establishment, and Cost Recovery Evaluation presented in this Study, the proposed Master Fee Schedule has been prepared for implementation and included in the Town’s Staff Report.
As discussed throughout this report, the intent of the proposed fee schedule is to improve the Town’s recovery of costs incurred to provide individual services, as well as adjust fees where the fees charged exceed the average costs incurred. Predicting the amount to which any adopted fee increases will affect Town revenues is difficult to quantify. For the near-term, the Town should not count on increased revenues to meet any specific expenditure plan. Experience with the revised fee amounts should be gained first before revenue projections are revised. However, unless there is some significant, long-term change in activity levels at the Town, proposed fee amendments should enhance the Town’s cost recovery performance over time, providing it the ability to stretch other resources further for the benefit of the public at-large.
The Town’s Master Fee Schedule should become a living document, but handled with care:
A fundamental purpose of the fee schedule is to provide clarity and transparency to the public and to staff regarding fees imposed by the Town. Once adopted by the Town Council, the fee schedule is the final word on the amount and method in which fees should be charged and supersedes all previous fee schedules. If it is discovered that the master document is missing certain fees, those fees will eventually need to be added to the master fee schedule and should not exist outside the consolidated, master framework. The Town should consider adjusting these user fees and regulatory fees on an annual basis to keep pace with cost inflation. For all fees and charges, for example, the Town could use a Consumer Price Index adjustment that is applied to the new fee schedule. Conducting a comprehensive user fee Study is not an annual requirement and only becomes worthwhile over time as shifts in organization, local practices, legislative values, or legal requirements result in significant change.
As a final note, it is worth mentioning the path that fees, in general, have taken in the State of California. In recent years, there has been more public demand for the precise and equitable accounting of the basis for governmental fees and a greater say in when and how they are charged. It is likely that in the future, user and regulatory fees will require an even greater level of analysis and supporting data to meet the public’s growing expectations. An agency’s ability to meet these new pressures will depend on the level of technology they invest in their current systems. Continuous improvement and refinement of time tracking abilities will greatly enhance the Town’s ability to set fees for service and identify unfunded activities in years to come.
Disclaimer: In preparing this report and the opinions and recommendations included herein, NBS has relied on a number of principal assumptions and considerations with regard to financial matters, conditions and events that may occur in the future. This information and assumptions, including the Town’s budgets, time estimate data, and workload information from Town staff, were provided by sources we believe to be reliable; however, NBS has not independently verified such information and assumptions.
While we believe NBS’ use of such information and assumptions is reasonable for the purpose of this report, some assumptions will invariably not materialize as stated herein and may vary significantly due to unanticipated events and circumstances. Therefore, the actual results can be expected to vary from those projected to the extent that actual future conditions differ from those assumed by us or provided to us by others.
Prepared by NBS for the Town of Los Altos Hills
APPENDIX A.1
Cost of Service Analysis – Planning Administration Division
Town of Los Altos Hills APPENDIX A.1
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Current Fee Full Cost
Recovery
Rec'd Fee
Planning Fee Schedule [12]
1 General
A. Pre-Application Meeting
i. First 15 minutes per meeting [13] 0.25 $ 301 $ 75 No Charge % $ 75 100% - $ - $ - $ ii. Formal Meeting per meeting 2.00 $ 301 $ 603 $ 520 86% $ 603 100% 46 $ 27,725 23,920 $ 27,725 $ B. Pre-Application Meeting - ADU
i. First 15 minutes per meeting [13] 0.25 $ 301 $ 75 No Charge % $ 75 100% - $ - $ - $ ii. Formal Meeting per meeting 2.00 $ 301 $ 603 $ 410 68% $ 603 100% 21 $ 12,657 8,610 $ 12,657 $ C. Additional Plan Review per submittal [14] 2.00 $ 301 $ 603 $ 625 104% $ 603 100% - $ - $ - $ D. Permit Modification each 9.00 $ 301 $ 2,712 $ 1,450 53% $ 2,712 100% 4 $ 10,849 5,800 $ 10,849 $ E. Time Extension
i. Administrative each 1.00 $ 301 $ 301 $ 250 83% $ 301 100% - $ - $ - $ ii. City Council each 5.00 $ 301 $ 1,507 $ 1,140 76% $ 1,507 100% - $ - $ - $ F. Site Analysis [15]
i. Minimum Processing Fee each 2.00 $ 301 $ 603 $ 260 43% $ 603 100% 6 $ 3,616 1,560 $ 3,616 $ ii. Additional Processing deposit 2.00 $ 301 $ 603 New % $ 603 100% - $ - $ - $ G. Appeal Fee [1][15]
i. Minimum Processing Fee per appeal 8.00 $ 301 $ 2,411 $ 900 37% $ 2,411 100% - $ - $ - $ ii. Additional Processing/Hearing Fee deposit 8.00 $ 301 $ 2,411 $ 2,000 83% $ 2,411 100% - $ - $ - $ I. NPDES C.3 Review (moved to Engineering fee
schedule) deposit [10] $ 4,000 See Engineering Fee Schedule Sight Distance and Traffic Study Peer Review (moved to
Engineering fee schedule) deposit $ 3,000 See Engineering Fee Schedule K. Sewer Capacity/Impact/Rate Study (moved to
Engineering Fee Schedule) deposit [10] $ 10,000 See Engineering Fee Schedule H. Town Attorney Land Use Review
i. Staff Administrative Fee per hour 1.00 $ 301 $ 301 10% added to legal cost % $ 301 100% - $ - $ - $
ii. Legal Review deposit $2,000 deposit
(T&M)
$2,000 deposit
(T&M)
2 Zoning Permits
General Zoning Permit each 0.00 $ 301 $ - $ 260 % $ - % $ - $ - $ - A. Fence Permit
i. Administrative per permit 5.00 $ 301 $ 1,507 $ 520 35% $ 1,507 100% 30 $ 45,203 15,600 $ 45,203 $ ii. Public Hearing per permit 7.00 $ 301 $ 2,109 $ 1,140 54% $ 2,109 100% - $ - $ - $ B. Wireless Facility Mod – Administrative each 6.00 $ 301 $ 1,808 $ 2,180 121% $ 1,808 100% 3 $ 5,424 6,540 $ 5,424 $ C. Oak Tree Removal each 3.00 $ 301 $ 904 $ 250 28% $ 904 100% 32 $ 28,930 8,000 $ 28,930 $ D. Oak Tree Removal (Dead/Emergency) each 1.00 $ 301 $ 301 No Charge % $ 301 100% - $ - $ - $ E. Arborist Report Review deposit [2] $ 500 $ 1,000
Current Fee /
Deposit
Existing Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
Annual Estimated Revenues
Fee No.
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis Fee Name NotesEstimated Average Labor Time Per
Activity (hours)
FBHR
Cost of Service
Per Activity Fee Type / Unit
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 PLNG - COS, Page 1 of 5
Town of Los Altos Hills APPENDIX A.1
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Current Fee Full Cost
Recovery
Rec'd Fee
Current Fee /
Deposit
Existing Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
Annual Estimated Revenues
Fee No.
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis Fee Name NotesEstimated Average Labor Time Per
Activity (hours)
FBHR
Cost of Service
Per Activity Fee Type / Unit
3 Site Development
A. Minor Administrative Review each [10] 31.00 $ 301 $ 9,342 $ 1,560 17% $ 9,342 100% 8 $ 74,736 12,480 $ 74,736 $ B. Major Administrative Review each [10] 36.00 $ 301 $ 10,849 $ 3,010 28% $ 10,849 100% 3 $ 32,546 9,030 $ 32,546 $ C. Site Development Hearing Review each 51.00 $ 301 $ 15,369 $ 4,160 27% $ 15,369 100% 19 $ 292,014 79,040 $ 292,014 $ D. Fast Track Hearing Review each [11] 61.00 $ 301 $ 18,383 $ 4,880 27% $ 18,383 100% 17 $ 312,507 82,960 $ 312,507 $ E. Planning Commission Hearing Review each 71.00 $ 301 $ 21,396 $ 7,125 33% $ 21,396 100% 3 $ 64,189 21,375 $ 64,189 $ F. Conditional Development Permit each 19.00 $ 301 $ 5,726 $ 2,180 38% $ 5,726 100% 2 $ 11,452 4,360 $ 11,452 $ G. Geotechnical Report Review deposit $ 2,000 $ 10,000
H. Grading Policy Exception Planning Commission Review deposit 19.00 $ 301 $ 5,726 $ 1,560 27% $ 5,726 100% 2 $ 11,452 3,120 $ 11,452 $ I. Landscape Performance Deposit – Director’s Discretion deposit $ 5,000 $ 10,000 4 Variances and Conditional Use Permits
A. Minor Variance – Site Development Committee
i. Minor - Site Development Committee each 6.00 $ 301 $ 1,808 $ 3,120 173% $ 1,808 100% 3 $ 5,424 9,360 $ 5,424 $ ii. Major - Planning commission each 19.00 $ 301 $ 5,726 $ 5,200 91% $ 5,726 100% 4 $ 22,903 20,800 $ 22,903 $ Conditional Use Permit – Planning Commission each 0.00 $ 301 $ - $ 6,080 % $ - % $ - $ - $ - B. Conditional Use Permit [15]
i. Minimum Processing Fee per permit 7.00 $ 301 $ 2,109 $ 880 42% $ 2,109 100% 2 $ 4,219 1,760 $ 4,219 $ ii. Additional Processing/Hearing deposit 81.00 $ 301 $ 24,410 $ 6,000 25% $ 24,410 100% 2 $ 48,820 12,000 $ 48,820 $ CUP Renewal/Amendment – Planning Commission each 0.00 $ 301 $ - $ 3,840 % $ - % $ - $ - $ - C. CUP Renewal/Amendment [15]
i. Minimum Processing Fee per permit 7.00 $ 301 $ 2,109 $ 880 42% $ 2,109 100% 2 $ 4,219 1,760 $ 4,219 $ ii. Additional Processing/Hearing deposit 81.00 $ 301 $ 24,410 $ 6,000 25% $ 24,410 100% 2 $ 48,820 12,000 $ 48,820 $ 5 Environmental Review
Technical Environment Study Review each 0.00 $ 301 $ - $ 1,500 % $ - % $ - $ - $ - Preparation of Initial Study/NegDec by Staff each 0.00 $ 301 $ - $ 1,500 % $ - % $ - $ - $ - Preparation of Initial Study/NegDec by Outside
Consultant each Actual Cost Actual Cost
A. Initial Study/Negative Declaration/EIR [16]
i. Staff Administrative Fee per hour 1.00 $ 301 $ 301 10% added to Consultant Cost % $ 301 100% 2 $ 603 - $ 603 $
ii. Consultant Fee deposit Actual Cost Actual Cost
6 Planning Staff Blended Rate per hour [3] 1.00 $ 301 $ 301 $ 246 82% $ 301 100% - $ - $ - $ Planning Director per hour 1.00 $ 301 $ 301 $ 278 92% $ 301 100% $ - $ - $ - Principal Planner per hour 1.00 $ 301 $ 301 $ 246 82% $ 301 100% $ - $ - $ - Senior Planner per hour 1.00 $ 301 $ 301 $ 233 77% $ 301 100% $ - $ - $ - Associate Planner per hour 1.00 $ 301 $ 301 $ 220 73% $ 301 100% $ - $ - $ - Assistant Planner per hour 1.00 $ 301 $ 301 $ 213 71% $ 301 100% $ - $ - $ - NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 PLNG - COS, Page 2 of 5
Town of Los Altos Hills APPENDIX A.1
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Current Fee Full Cost
Recovery
Rec'd Fee
Current Fee /
Deposit
Existing Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
Annual Estimated Revenues
Fee No.
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis Fee Name NotesEstimated Average Labor Time Per
Activity (hours)
FBHR
Cost of Service
Per Activity Fee Type / Unit
7 Subdivisions and Mapping
A. Tentative Map [15]
Minor Land Division (<5 lots) each 0.00 $ 301 $ - $ 725 % $ - % $ - $ - $ - Deposit deposit 0.00 $ 301 $ - $ 5,000 % $ - % $ - $ - $ - Subdivision (5+ lots) each 0.00 $ 301 $ - $ 880 % $ - % $ - $ - $ - Deposit deposit 0.00 $ 301 $ - $ 10,000 % $ - % $ - $ - $ - i. Minimum Processing Fee initial fee 6.00 $ 301 $ 1,808 $ 725 40% $ 1,808 100% - $ - $ - $ ii. Additional Processing deposit 30.00 $ 301 $ 9,041 $ 5,000 55% $ 9,041 100% - $ - $ - $ iii. SB9 Lot Split each 14.00 $ 301 $ 4,219 New % $ 4,219 100% - $ - $ - $ B. Extension each 10.00 $ 301 $ 3,014 $ 550 18% $ 3,014 100% - $ - $ - $ C. Modification/Amendment [15]
i. Minimum Processing Fee per project 6.00 $ 301 $ 1,808 $ 625 35% $ 1,808 100% - $ - $ - $ ii. Additional Processing/Hearing deposit 18.00 $ 301 $ 5,424 $ 2,500 46% $ 5,424 100% - $ - $ - $ Final Map (moved to Engineering Fee Schedule)
Minor Land Division (<5 lots) deposit 0.00 $ 301 $ - $ 5,000 % $ - % $ - $ - $ - Subdivision (5+ lots) deposit 0.00 $ 301 $ - $ 5,000 % $ - % $ - $ - $ - Certificate of Correction (moved to Engineering) deposit $ 2,000 See Engineering Fee Schedule
D. Other Applications (additional Engineering Fees may
Apply)
i. Lot-Line Adjustment and Merger per hour 1.00 $ 301 $ 301 $ 725 241% $ 301 100% - $ - $ - $ ii. Certificate of Compliance per hour 1.00 $ 301 $ 301 $ 725 241% $ 301 100% - $ - $ - $ iii. Easement Review deposit per hour 1.00 $ 301 $ 301 $ 3,500 1161% $ 301 100% - $ - $ - $ 8 Short-Term Rental Licenses
A. Initial each 2.00 $ 301 $ 603 $ 205 34% $ 603 100% 3 $ 1,808 615 $ 1,808 $ B. Renewal each 1.00 $ 301 $ 301 $ 105 35% $ 301 100% - $ - $ - $ C. Conditional each [4] 4.00 $ 301 $ 1,205 $ 1,350 112% $ 1,205 100% - $ - $ - $ NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 PLNG - COS, Page 3 of 5
Town of Los Altos Hills APPENDIX A.1
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Current Fee Full Cost
Recovery
Rec'd Fee
Current Fee /
Deposit
Existing Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
Annual Estimated Revenues
Fee No.
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis Fee Name NotesEstimated Average Labor Time Per
Activity (hours)
FBHR
Cost of Service
Per Activity Fee Type / Unit
9 Other Fees
Annexation deposit 0.00 $ 301 $ - $ 5,000 % $ - % $ - $ - $ - Up to Four Lots (deposit is per number of lots) each 0.00 $ 301 $ - $ 880 % $ - % $ - $ - $ - Deposit deposit 0.00 $ 301 $ - $ 5,000 % $ - % $ - $ - $ - More than Four Lots (deposit is per number of lots) each 0.00 $ 301 $ - $ 880 % $ - % $ - $ - $ - Deposit deposit 0.00 $ 301 $ - $ 5,000 % $ - % $ - $ - $ - Annexation - Extension/Modification each 0.00 $ 301 $ - $ 205 % $ - % $ - $ - $ - Deposit deposit 0.00 $ 301 $ - $ 2,000 % $ - % $ - $ - $ - A. Annexation [15]
i. Minimum Processing Fee per project 4.00 $ 301 $ 1,205 $ 880 73% $ 1,205 100% - $ - $ - $ ii. Additional Processing/Hearing deposit 100.00 $ 301 $ 30,136 $ 5,000 17% $ 30,136 100% - $ - $ - $ B. General Plan Amendment [15]
i. Minimum Processing Fee per project 4.00 $ 301 $ 1,205 $ 880 73% $ 1,205 100% - $ - $ - $ ii. Additional Processing/Hearing deposit 40.00 $ 301 $ 12,054 $ 5,000 41% $ 12,054 100% - $ - $ - $ C. Municipal Code Amendment [15]
i. Minimum Processing Fee per project 4.00 $ 301 $ 1,205 $ 880 73% $ 1,205 100% - $ - $ - $ ii. Additional Processing/Hearing deposit 40.00 $ 301 $ 12,054 $ 5,000 41% $ 12,054 100% - $ - $ - $ Zoning Ordinance Interpretation each 0.00 $ 301 $ - $ 830 % $ - % $ - $ - $ - D. Historic Review/Mills Act Agreement [15]
i. Minimum Processing Fee per project 3.00 $ 301 $ 904 $ 725 80% $ 904 100% - $ - $ - $ ii. Additional Processing/Hearing deposit 14.00 $ 301 $ 4,219 $ 3,000 71% $ 4,219 100% - $ - $ - $ E. By Right Review and Inspection Fee Post Entitlement
Building Permit Review per hour 1.00 $ 301 $ 301 New % $ 301 100% 667 $ 201,080 - $ 201,080 $ F. Application Process Violation each [5] Up to 10X
application fee
Up to 10X
application fee
G. Code Compliance Inspection per inspection 2.00 $ 301 $ 603 $ 300 50% $ 603 100% - $ - $ - $ H. Street Address Change each 3.00 $ 301 $ 904 $ 650 72% $ 904 100% - $ - $ - $ I. Williamson Act - New Application [15]
i. Minimum Processing Fee initial fee 4.00 $ 301 $ 1,205 New % $ 1,205 100% - $ - $ - $ ii. Additional Processing deposit 40.00 $ 301 $ 12,054 New % $ 12,054 100% - $ - $ - $ NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 PLNG - COS, Page 4 of 5
Town of Los Altos Hills APPENDIX A.1
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Current Fee Full Cost
Recovery
Rec'd Fee
Current Fee /
Deposit
Existing Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
Annual Estimated Revenues
Fee No.
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis Fee Name NotesEstimated Average Labor Time Per
Activity (hours)
FBHR
Cost of Service
Per Activity Fee Type / Unit
10 Impact Fees [9]
A. Pathway Fee each [6] See impact fee
schedule
See impact fee
schedule
B. Recreation In-Lieu Fee each [7] See impact fee
schedule
See impact fee
schedule
C. Storm Drainage Fee per s.f. [8] See impact fee
schedule
See impact fee
schedule
D. Impact Fees And Waivers each New
See impact fee
schedule
11 Planning Hourly Rate - For services requested of Town staff which have no fee listed in this fee schedule. per hour 1.00 $ 301 $ 301 $ 233 77% $ 301 100% - $ - $ - $ TOTAL 340,690 $ 1,271,197 $ 1,271,197 $
[Notes]
[1] This fee is set per Article 10 in Chapter 1 in Title 10 (Zoning) in the Municipal Code. The fee is non- refundable, and the deposit is used to cover all time accrued in the review and processing of the appeal. [2] This fee is collected when a peer review of an third party consulting arborist report is necessary. [3] These are the rates used when staff time is billed against a deposit. These hourly rates are set as part of the Town’s annual adopted budget. [4] These fees are set per Municipal Code Section 10-1.1206. [5] The violation fee is per Municipal Code Section 10-2.1318, with the specific amount determined by the Planning and Building Director based on the nature of the violation. Not evaluated by NBS [6] This fee is set per Resolution 62-19. *For Accessory Dwelling Units, this fee shall be waived for the Planning Period 2023-2031. [7] This fee is set per Municipal Code Section 9-1.1403. [8] This fee assessed on all subdivisions for new hardscape/impervious area added within a public right-of- way or easement. [9] NBS did not evaluate; placeholder for Master Fee Schedule only [10] Minor Administrative projects do not require coordination with other reviewing agencies. Major Administrative projects require coordination with Public Works, Fire Department, Geotechnical Consultant, etc. [11] Fast Track Hearing Review are projects that require Planning Commission review but may qualify for Fast Track with review from just the CDD Director. [12] Deposits are collected and are not closed until the project is complete; additional planning hours/costs may apply during Engineering and/or Building plan check and permitting processes. [13] Pre-Application consultations up to 15 minutes will be provided at no charge to the applicant [14] Fee applies to projects that are not deposit-based and where submittals exceeding 3 resubmittals require additional staff review and support [15] The minimum fee is a non- refundable processing fee, and the deposit is used to cover all time accrued in the review and processing of the permit/project. [16] Fee is equal to the actual cost to prepare the work based on an approved proposal from an outside consultant. Town staff will charge hourly to cover administrative time/review [3] This amount is the actual cost to prepare the work based on an approved proposal from an outside consultant + a 10% administrative fee to cover staff time.
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 PLNG - COS, Page 5 of 5
Prepared by NBS for the Town of Los Altos Hills
APPENDIX A.2
Cost of Service Analysis – Building Administration Division
Town of Los Altos Hills APPENDIX A.2
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Town Tech
Processing Insp
Total
Hours
Building Permit Fees (fees include all associated mechanical, plumbing, and electrical trades) [1]
Project Processing and Intake Fee All Projects Base Fee - Inspection Fee
0.00 0.00 0.00 $ 362 $ - $ 240 % $ - % $ - $ - $ -
All Projects - Modifier 0.00 0.00 0.00 $ 362 $ -
.9% of Project
Valuation
% $ - % $ - $ - $ -
1 Construction Valuation [2]
.9% of Project
Valuation + $240
Project Processing
Fee
$ 50,000
service fee
up to
$50,000
2.50 1.00 3.50 $ 1,267 362 $ $ 690 54% $ 1,267 100% 273 $ 345,895 188,370 $ 345,895 $ each additional $1000 or fraction thereof each add'l
$1,000 0.0100 0.1000 0.1100 $ 39.82 362 $ $ 9.00 N/A $ 39.82 N/A 1,224 $ 48,724 11,013 $ 48,724 $ $ 100,001
service fee
@
$100,001
3.00 6.00 9.00 $ 3,258 362 $ $ 1,140 35% $ 3,258 100% 62 $ 201,998 70,681 $ 201,998 $ each additional $1000 or fraction thereof each add'l
$1,000 0.0038 0.0300 0.0338 $ 12.22 362 $ $ 9.00 N/A $ 12.22 N/A 8,424 $ 102,916 75,812 $ 102,916 $ $ 500,001
service fee
@
$500,001
4.50 18.00 22.50 $ 8,145 362 $ $ 4,740 58% $ 8,145 100% 10 $ 81,451 47,400 $ 81,451 $ each additional $1000 or fraction thereof each add'l
$1,000 0.0020 0.0120 0.0140 $ 5.07 362 $ $ 9.00 N/A $ 5.07 N/A 855 $ 4,335 7,698 $ 4,335 $ $ 1,000,001
service fee
@
1,000,001
5.50 24.00 29.50 $ 10,679 362 $ $ 9,240 87% $ 10,679 100% 14 $ 149,508 129,360 $ 149,508 $ each additional $1000 or fraction thereof each add'l
$1,000 0.0003 0.0015 0.0018 $ 0.63 362 $ $ 9.00 N/A $ 0.63 N/A 17,323 $ 10,974 155,907 $ 10,974 $ $ 5,000,001
service fee
@
$5,000,001
6.50 30.00 36.50 $ 13,213 362 $ $ 45,240 342% $ 13,213 100% - $ - - $ - $ each additional $1000 or fraction thereof each add'l
$1,000 0.0013 0.0060 0.0073 $ 2.64 362 $ $ 9.05 N/A $ 2.64 N/A - $ - - $ - $ Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis Fee
No.
Fee Name
Fee Type /
Unit NotesCost of Service Per Activity
Estimated Average Labor Time Per
Activity (hours)
FBHR
Current Fee /
Deposit
Existing Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
Annual Estimated Revenues
Current Fee Full Cost
Recovery
Rec'd Fee
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 BLDG - COS, Page 1 of 4
Town of Los Altos Hills APPENDIX A.2
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Town Tech
Processing Insp
Total
Hours
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis Fee
No.
Fee Name
Fee Type /
Unit NotesCost of Service Per Activity
Estimated Average Labor Time Per
Activity (hours)
FBHR
Current Fee /
Deposit
Existing Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
Annual Estimated Revenues
Current Fee Full Cost
Recovery
Rec'd Fee
2 Itemized Permits
A. Reroof (<$50K construction valuation) per permit 1.00 1.50 2.50 $ 906 362 $ $ 375 41% $ 906 100% 51 $ 46,184 19,125 $ 46,184 $ B. Reroof (>$50K construction valuation) per permit $375+0.9% of project valuation
See Construction
Valuation Permits
C. Demolition per permit 1.00 0.60 1.60 $ 579 362 $ $ 180 31% $ 579 100% 7 $ 4,056 1,260 $ 4,056 $ D. Swimming Pools per permit 3.00 1.80 4.80 $ 1,738 362 $ New % $ 1,738 100% - $ - $ - $ E. Solar/Photovoltaic - Residential [3]
i. up to 15 kW per permit 1.00 0.60 1.60 $ 579 362 $ $ 450 78% $ 450 78% 112 $ 64,896 50,400 $ 50,400 $ ii. Over 15 kW per kW 0.0667 0.0400 0.1067 $ 39 362 $ $ 15 39% $ 15 39% 1090 $ 42,100 16,348 $ 16,348 $ F. Solar/Photovoltaic - Commercial
i. Up to 50 kW per kW 3.00 2.00 5.00 $ 1,810 362 $ New % $ 1,000 55% - $ - $ - $ ii. Between 51kW and 250kW per kW 0.0600 0.0400 0.1000 $ 36 362 $ New % $ 7 19% - $ - $ - $ iii. Solar Commercial Systems (250kW) per permit 3.00 4.00 7.00 $ 2,534 362 $ New % $ 2,400 95% - $ - $ - $ iv. For each kW above 250kW per kW 0.0120 0.0160 0.0280 $ 10 362 $ New % $ 5 49% - $ - $ - $ 65% of Building
Permit Fee (Town
Keeps 25%)
Plan Check Fee
recalibrated in NBS
Narrative Report
3 Building Plan Check Fee (fees include all associated
mechanical, electrical, and plumbing plan check) annual 0.00 740.65 740.65 $ 268,120 362 $ $ 132,600 49% $ 268,120 100% 1 $ 268,120 132,600 $ 268,120 $ Mechanical, Electrical, and Plumbing Permits each
All Projects Base Fee - Inspection Fee [1] 0.00 0.00 0.00 $ 362 $ - $ 180 % $ - % $ - $ - $ - All Projects - Modifier [1] 0.00 0.00 0.00 $ 362 $ -
.9% of Project
Valuation
% $ - % $ - $ - $ -
4 Mechanical, Electrical, and Plumbing Permits (stand alone - no Building Permit)
A. Furnace each 1.00 0.60 1.60 $ 579 362 $ $ 82 14% $ 579 100% 55 $ 31,868 4,510 $ 31,868 $ B. Gas Lines each 1.00 0.60 1.60 $ 579 362 $ $ 82 14% $ 579 100% 2 $ 1,159 164 $ 1,159 $ C. Water Heater each 1.00 0.60 1.60 $ 579 362 $ $ 82 14% $ 579 100% 14 $ 8,112 1,148 $ 8,112 $ D. Other stand alone MEP permits each 1.00 0.60 1.60 $ 579 362 $ $ 82 14% $ 579 100% - $ - $ - $ 5 Inspection Fees [4]
A. During normal business Hours per 1/2
hour
0.00 0.50 0.50 $ 181 362 $ $ 210 116% $ 181 100% 15 $ 2,715 3,150 $ 2,715 $ B. After normal business hours per 1/2
hour
0.00 0.50 0.50 $ 181 362 $ $ 240 133% $ 181 100% - $ - $ - $ C. Reinspection per 1/2
hour
0.00 0.50 0.50 $ 181 362 $ $ 210 116% $ 181 100% 56 $ 10,180 11,810 $ 10,180 $ D. Inspection for which no fee is otherwise indicated per 1/2 hour
0.00 0.50 0.50 $ 181 362 $ $ 210 116% $ 181 100% 3 $ 543 630 $ 543 $ Code Compliance Inspection each 0.00 0.00 0.00 $ 362 $ - $ 300 % $ - % $ - $ - $ - I. NPDES C.3 Review each 0.00 0.00 0.00 $ 362 $ - $ 4,000 % $ - % $ - $ - $ - NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 BLDG - COS, Page 2 of 4
Town of Los Altos Hills APPENDIX A.2
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Town Tech
Processing Insp
Total
Hours
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis Fee
No.
Fee Name
Fee Type /
Unit NotesCost of Service Per Activity
Estimated Average Labor Time Per
Activity (hours)
FBHR
Current Fee /
Deposit
Existing Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
Annual Estimated Revenues
Current Fee Full Cost
Recovery
Rec'd Fee
6 Other Permit Fees
A. Appeal Fee
i. Minimum Processing Fee each 2.00 0.00 2.00 $ 724 362 $ $ 900 124% $ 724 100% - $ - $ - $ ii. Additional Processing/Hearing Fee deposit 20.00 0.00 20.00 $ 7,240 362 $ $ 2,000 28% $ 7,240 100% - $ - $ - $ Plan Retention Fee per page [x] $ 25 $ 25
Plan Retention Fee - Electronic Plans per plan
set
[x] $ 75 $ 75
B. Extension of Building Permit each 1.00 0.00 1.00 $ 362 362 $ $ 180 50% $ 362 100% 59 $ 21,358 10,620 $ 21,358 $ C. Replacement of Inspection Card each 1.00 0.00 1.00 $ 362 362 $ $ 80 22% $ 362 100% - $ - $ - $ D. Additional Plan Review [4]
i. Minimum Processing Fee - Town Staff each 1.50 0.00 1.50 $ 543 362 $ $ 350 64% $ 543 100% 144 $ 78,194 50,400 $ 78,194 $ ii. Plan Check Consultant deposit Actual Cost Actual Cost E. Temporary Certificate of Occupancy each [5] 1.00 0.00 1.00 $ 362 362 $ $ 500 138% $ 362 100% 10 $ 3,620 5,000 $ 3,620 $ Street Address Change(moved to Planning) per request 0.00 0.00 0.00 $ 362 $ - $ 650 % $ - % $ - $ - $ - F. Credit Card Transaction fees each See Finance Fee
Schedule
See Finance Fee
Schedule
G. Refund Policy Fee each per City Policy per City Policy H. Building Department review of Planning or
Engineering submittals per hour [6] 1.00 0.00 1.00 $ 362 362 $ $ 210 58% $ 362 100% - $ - $ - $ Housing Program Fee Waiver - Placeholder 0.00 0.00 0.00 $ 362 $ - New % $ - % $ - $ - $ - I. Expedited Service Fee each [12]
i. Staff Administrative Fee 1.00 0.00 1.00 $ 385 385 $ New % $ 385 100% - $ - $ - $ ii. Consultant Fee New At Cost
7 Planning and Engineering Review and Inspection Fees [7] varies See Plng/Eng Fee Schedules
Site Development Review each 0.00 0.00 0.00 $ - $ 830 % $ - % 12 $ 9,960 $ - $ - Site Development compliance Inspections each 0.00 0.00 0.00 $ - $ 980 % $ - % 12 $ 11,760 $ - $ - ADU Plan Review each 0.00 0.00 0.00 $ - $ 725 % $ - % 21 $ 15,225 $ - $ - ADU Compliance Inspections per
inspection
0.00 0.00 0.00 $ - $ 830 % $ - % 21 $ 17,430 $ - $ -
By Right Review and Inspection Fee Post Entitlement Building Permit Review per hour [8] 1.00 0.00 1.00 $ 362 $ 362 $ 725 200% $ 362 100% $ - $ - $ - 8 Penalties
A. Work Without a Permit each [9] up to 4X Permit
Fee
up to 4X Permit
Fee
B. Construction Time Limits Exceeded penalty [11] Refer to MC sec. 8-
10.08 Refer to MC sec. 8-
10.08 9 State of CA Fees
A. Green Building Fee each Set by State Set by State
B. Strong Motion Instrumentation & Seismic Hazard
mapping Fee
per page Set by State Set by State
C. Energy Fee per plan
set
Set by State Set by State
NBS - Local Government Solutions
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Town of Los Altos Hills APPENDIX A.2
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Town Tech
Processing Insp
Total
Hours
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis Fee
No.
Fee Name
Fee Type /
Unit NotesCost of Service Per Activity
Estimated Average Labor Time Per
Activity (hours)
FBHR
Current Fee /
Deposit
Existing Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
Annual Estimated Revenues
Current Fee Full Cost
Recovery
Rec'd Fee
Performance Deposits
Geotechnical Review each 0.00 0.00 0.00 $ 362 $ - $ 2,000 % $ - % $ - $ - $ - Building Permit Final Deposit (refunded after permit
finaled)
Less than $50,000 deposit 0.00 0.00 0.00 $ 362 $ - $ - % $ - % $ - $ - $ - $50,000 or more deposit 0.00 0.00 0.00 $ 362 $ - 0.9% of valuation % $ - % $ - $ - $ - Early Meter Release Utility Deposit (refunded after
permit finaled)
Gas deposit 0.00 0.00 0.00 $ 362 $ - $ 20,000 % $ - % $ - $ - $ - Electric deposit 0.00 0.00 0.00 $ 362 $ - $ 40,000 % $ - % $ - $ - $ - 10 Planned Drainage Facilities (per Muni Code Title 8, Chapter 7, 8-7.05)
A. Impermeable Structure (per sq ft of development area added) per s.f. [12] $ 0.96 $ 0.96
11 Building Hourly Rate - For services requested of Town staff which have no fee listed in this fee schedule. per hour 1.00 0.00 1.00 $ 362 362 $ $ 210 58% $ 362 100% 0 $ - - $ - $ TOTAL $ 1,047,781 $ 1,528,906 $ 1,488,658
[Notes]
[1] Fee is non-refundable and is applied across all permit types [2] The project valuation is provided by the applicant at time of submittal and confirmed by Building Dept staff during initial plan review. [3] This fee is set per California Government Code Section 66015.
These review and inspection fees are assessed to all building permits that are subject to Planning and Engineering review and compliance inspections. [4] If more than three reviews are required to issue a permit or more than six inspections required final a permit, additional review/inspections fees may be assessed.
This fee is applied when an application requires more than three plan checks to be completed. [5] Approval by the Planning and Building Director is required to issue a Temporary Certificate of Occupancy and the project must demonstrate special circumstances. [6] Other department fees may apply
[7] Planning will continue to charge against open deposits until projects are complete; See Engineering fee schedule for specific building plan and permit review fees [8] Includes ADU plan review and compliance inspection fees [9] The violation fee is set per Municipal Code sections 8-8.05 and 10-2.1318, with the specific amount determined by the Planning and Building Director based on the nature of the violation [10] This fee set per Municipal Code section 8-10.08 Penalty for Failure to comply with construction time limits [11] This fee set per Municipal Code Section 8-7.05.
[12] Not evaluated by NBS; Fees set as contract passthrough NBS - Local Government Solutions
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Prepared by NBS for the Town of Los Altos Hills
APPENDIX A.3
Cost of Service Analysis – Engineering Administration Division
Town of Los Altos Hills APPENDIX A.3
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Engineering Fee Schedule [3]
1 Engineering Review of Planning Applications
A. Site Development and Other Planning Reviews
i. Minor Reviews - Staff review of projects that are minor in nature such as ADU's, residential additions, landscape improvements, O/M agreements, and remodel projects. Includes more than 50 CY grading review. per project 5.00 $ 359 $ 1,796 New % $ 1,796 100% 50 $ 89,818 - $ 89,818 $ ii. Major Reviews - Staff review of projects that are more complex in nature such as new residences, demolition and rebuild projects, new pool projects, and new residences with an accessory dwelling unit. Includes 50CY or less grading review.
per project 10.00 $ 359 $ 3,593 New % $ 3,593 100% 11 $ 39,520 - $ 39,520 $ iii. Miscellaneous Reviews Engineering Staff (varies; based on scope & actual cost) deposit New $ 1,000
iv. Miscellaneous Reviews Third-Party (varies; based on scope & actual cost) a. Staff's Third-Party Review Oversight & Deposit Administration per project 2.00 $ 359 $ 719 10% of Consultant fee % $ 719 100% - $ - $ - $
b. Consultant Fee deposit $500 - $5,000
deposit $ 3,000
B. Engineering Review for Subdivision and Mapping Applications Tentative Map
i. Minor Land Division (<5 lots) - staff review per project [12] 3.00 $ 359 $ 1,078 $ 725 67% $ 1,078 100% - $ - $ - $ Deposit per project [12] 0.00 $ 359 $ - $ 5,000 % $ - % $ - $ - $ - ii. Subdivision (5+ lots) - staff review per project [12] 5.00 $ 359 $ 1,796 $ 880 49% $ 1,796 100% - $ - $ - $ Deposit per project [12] 0.00 $ 359 $ - $ 10,000 % $ - % $ - $ - $ - iii. Extention per project [12] 0.00 $ 359 $ - $ 550 % $ - % $ - $ - $ - iii. Modification / Amendment - staff review per project [12] 1.00 $ 359 $ 359 $ 625 174% $ 359 100% - $ - $ - $ Deposit per project [12] 0.00 $ 359 $ - $ 2,500 % $ - % $ - $ - $ - Final Map
i. Minor Land Division (<5 lots): Final Map Review - staff review [12] a. Staff review per project 5.00 $ 359 $ 1,796 10% of Consultant fee % $ 1,796 100% - $ - $ - $
b. Consultant Fee deposit $ 5,000 $ 5,000
ii. Minor Land Division (<5 lots): Subdivision Improvement Plan Review - staff review
a. Staff's Third-Party Review Oversight & Deposit Administration per project 5.00 $ 359 $ 1,796 10% of Consultant fee % $ 1,796 100% - $ - $ - $
b. Consultant Fee deposit $ 5,000 $ 5,000
iii. Minor Land Division (<5 lots): Subdivision Improvements - Inspections - staff review
deposit / per
hour $ 5,000 $500/each work day
iii. Minor Land Division (<5 lots): Subdivision Improvements - Inspections by Third-Party
a. Staff's Third-Party Review Oversight & Deposit Administration per project 5.00 $ 359 $ 1,796 10% added to Consultant Cost % $ 1,796 100% - $ - $ - $
b. Consultant Fee deposit Actual Cost $ 10,000
iv. Subdivision (5+ lots): Final Map Review - staff review deposit [12] a. Staff's Third-Party Review Oversight & Deposit Administration per project 8.00 $ 359 $ 2,874 10% of Consultant fee % $ 2,874 100% - $ - $ - $
b. Consultant Fee deposit $ 5,000 $ 10,000
Fee
No.
Fee Name Fee Type /
Unit Notes
Estimated
Average Labor
Time Per
Activity (hours)
Annual Estimated Revenues
Current Fee Full Cost
Recovery
Rec'd Fee
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis FBHR
Cost of
Service Per
Activity
Current Fee /
Deposit
Existing
Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 ENG - COS, Page 1 of 6
Town of Los Altos Hills APPENDIX A.3
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Fee
No.
Fee Name Fee Type /
Unit Notes
Estimated
Average Labor
Time Per
Activity (hours)
Annual Estimated Revenues
Current Fee Full Cost
Recovery
Rec'd Fee
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis FBHR
Cost of
Service Per
Activity
Current Fee /
Deposit
Existing
Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
v. Subdivision (5+ lots): Subdivision Improvement - Plan Review - staff review
a. Staff's Third-Party Review Oversight & Deposit Administration per project 8.00 $ 359 $ 2,874 10% added to Consultant Cost % $ 2,874 100% - $ - $ - $
b. Consultant Fee deposit $ 5,000 $ 10,000
iii. Subdivision (5+ lots): Subdivision Improvement Plan Review by ThirdParty (i.e. Structural, Geotechnical, etc.)deposit per review
a. Staff's Third-Party Review Oversight & Deposit Administration per project 4.00 $ 359 $ 1,437 10% added to Consultant Cost % $ 1,437 100% $ - $ - $ -
b. Consultant Fee deposit Actual Cost $5,000 to $20,000 viii. Subdivision (5+ lots): Subdivision Improvement - Inspections by staff deposit / per day New $500/each work day
vi. Subdivision (5+ lots): Subdivision Improvement - Inspections by ThirdParty a. Staff's Third-Party Review Oversight & Deposit Administration deposit 10% added to Consultant Cost $ 10,000
b. Consultant Fee deposit Actual Cost $ 20,000
vii. Certificate of Correction - staff review per project deposit [12] 1.00 $ 359 $ 359 $ 2,000 557% $ 359 100% - $ - $ - $ C. Other Applications
i. Engineering Review of Lot line Adjustments, Mergers, Certificate of Compliance, Easement Reviews, Easement Vacations, Public Easements (utility or pathways) and ROW Dedication
a. Staff's Oversight/Review/Processing Council Approval per project 6.00 $ 359 $ 2,156 10% added to Consultant Cost % $ 2,156 100% - $ - $ - $
b. Consultant Fee deposit Actual Cost $ 5,000
ii. Sight Distance and Traffic Study Peer Review
a. Staff's Third-Party Review Oversight & Deposit Administration per project 2.00 $ 359 $ 719 10% added to Consultant Cost % $ 719 100% - $ - $ - $
b. Consultant Cost deposit [1] [5]
[14] $ 3,000 $ 3,000
D. NPDES C.3 Projects (also applicable to Building Permit Applications, if no Planning Applications) [1]
i. NPDES C.3 Review - Third-party
a. Staff's Third-Party Review Oversight & Deposit Administration per project 2.00 $ 359 $ 719 10% added to Consultant Cost % $ 719 100% - $ - $ - $
b. Consultant Fee deposit $ 4,000 $ 5,000
ii. NPDES C.3 Maintenance Agreement and Inspections per project deposit 10.00 $ 359 $ 3,593 $ 3,000 84% $ 3,593 100% - $ - $ - $ NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 ENG - COS, Page 2 of 6
Town of Los Altos Hills APPENDIX A.3
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Fee
No.
Fee Name Fee Type /
Unit Notes
Estimated
Average Labor
Time Per
Activity (hours)
Annual Estimated Revenues
Current Fee Full Cost
Recovery
Rec'd Fee
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis FBHR
Cost of
Service Per
Activity
Current Fee /
Deposit
Existing
Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
2 Engineering Review of Building Permits
A. Engineering Review - such as new construction, additions, remodels, pools, decks, and retaining walls. per proejct 4.25 $ 359 $ 1,527 New % $ 1,527 100% 127 $ 193,917 - $ 193,917 $ B. Engineering Review - ADU and SB9 dwelling projects. per project 4.25 $ 359 $ 1,527 New % $ 1,527 100% 30 $ 45,807 - $ 45,807 $ C. Erosion Control Inspections per insp. [13] 2.00 $ 359 $ 719 $ 210 29% $ 719 100% 157 $ 112,811 32,970 $ 112,811 $ 3 Encroachment into the Public Right-of-Way and Public Easements A. Application Fee per permit 2.50 $ 359 $ 898 $ 326 36% $ 898 100% 169 $ 151,792 55,094 $ 151,792 $ Street and Pathway Excavation Permit in Public ROW [7]
A. Permit Review Fee per permit 1.00 $ 359 $ 359 $ 159 44% $ 159 44% 0 $ - $ - $ - B. Other Street Charges, where applicable (minimum $520) per sq.ft. [4] $ 11 $ 11 C. Other Pathway Charges, where applicable (minimum $520) per sq.ft. [4] $ 1.28 $ 1.28 D. Trenching Fee - Shoulders (minimum $400) per l.f. [4] $ 17 $ 17 E. Driveway Cuts Fence; Wall; irrigation; Driveway Cuts (Maximum $595) per l.f. [4] $ 17 $ 17 F. Bond Deposit
i. Bond Deposit (Tier 1) - Up to $30,000 project valuation - cash security deposit [1] [9] $ 3,000 $ 3,000 ii. Bond Deposit (Tier 2) - Over $30,000 project valuation - cash security and bond deposit [1] [9] Valuation Valuation
iii. Bond Processing Fee per deposit 1.50 $ 359 $ 539 10% added to Deposit Cost
% $ 539 100% - $ - $ - $
iv. Encroachment Permit Application Process violation (3x total encroachment fee) per permit
3X total
Encroachment Fee
Up to 10X
application fee,
(3X minimum)
G. Inspection Deposit for most Encroachment Permits - Staff deposit / per hour 1.00 $ 359 $ 359 $ 1,000 278% $ 359 100% 0 $ - $ - $ - G. Inspection Deposit for Minor Utilities (e.g., sewer laterals) / Major Projects (above $30k valuation) - that staff can inspect - Staff deposit $ 3,000 $10,000 - $40,000
based on length
and complexity of
project
H. Inspection Deposit for Main Utilities / Major Projects (above $30k $100k valuation) - by Third-Party pending complexity and duration of the project. i. Staff's Third-Party Review Oversight & Deposit Administration per project 4.00 $ 359 $ 1,437 10% added to Consultant Cost % $ 1,437 100% - $ - $ - $
ii. Consultant Fee deposit / per
day Actual Cost
$10,000 - $40,000
based on length
and complexity of
project
I. Traffic Control Plan Review (Traffic Consultant)
i. Staff's Third-Party Review Oversight & Deposit Administration per project 2.00 $ 359 $ 719 10% added to Deposit Cost
% $ 719 100% - $ - $ - $
ii. Standard Lane Closures - Consultant Cost per sheet [10] [14] $ 300 Actual Cost
iii. Long-Term Lane Closures (over one week)- Consultant Cost per sheet [10] [14] $ 900 Actual Cost
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 ENG - COS, Page 3 of 6
Town of Los Altos Hills APPENDIX A.3
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Fee
No.
Fee Name Fee Type /
Unit Notes
Estimated
Average Labor
Time Per
Activity (hours)
Annual Estimated Revenues
Current Fee Full Cost
Recovery
Rec'd Fee
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis FBHR
Cost of
Service Per
Activity
Current Fee /
Deposit
Existing
Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
J. Pathway Related Fee
i.. Staking of Pathway by Third-Party Surveyor (only applicable when developers request this service from the Town) [1] [5]
a.Staff's Third-Party Review Oversight & Deposit Administration per project 2.00 $ 359 $ 719 10% added to Deposit Cost
% $ 719 100% - $ - $ - $
b. Consultant Fee deposit
$3,000 to $8,000
(varies based on
scope and actual
cost)
$3,000 to $8,000
(varies based on
scope and actual
cost)
ii. Review of Pathway staking by Third-Party Surveyor (only applicable if staking survey information provided by developers need to be validated or confirmed)
deposit [1] [5]
a.Staff's Third-Party Review Oversight & Deposit Administration per project 2.00 $ 359 $ 719 10% added to Deposit Cost
% $ 719 100% - $ - $ - $
b. Consultant Fee deposit $ 3,000 $ 3,000
iii. Pathway Survey/Environmental/Design Review (onsite or offsite) - Engineering Staff (applicable to all pathway projects for staff to oversee) deposit [1] [5] [11] $ 1,000 1,000 $ iv. Pathway Construction Inspections and Compaction Testing (for Engineering staff to inspect pathway construction and for third-party vendors to perform compaction tests)
deposit [1] [5]
[11] $ 1,000 1,000 $
4 Grading
A. Grading Inspections
i. Simple (0 to 50 cubic yards) each 2.00 $ 359 $ 719 New % $ 719 100% $ - $ - $ - i. Standard (over 50 cubic yards involves construction) -Total fee determined after plan review per project [1] 5.00 $ 359 $ 1,796 New % $ 1,796 100% - $ - $ - $ B. Grading Moratorium Exception Review
i. Staff's Third-Party Review Oversight & Deposit Administration per project 2.00 $ 359 $ 719 10% added to Consultant Cost % $ 719 100% - $ - $ - $
ii. Consultant Cost deposit [1] [5] $ 5,000 $ 5,000
5 Sewer
A. Sewer Connection Review - by staff deposit [1] 5.00 $ 359 $ 1,796 $ 1,000 56% $ 1,796 100% - $ - $ - $ B. Sanitary Sewer Main Extension Review - by staff deposit [1] $ 5,000 $ 5,000 C. Connection Fees
i. Sewer Connection Fee (Residence) (X1 unit of service) each [6] As determined in Town Resolution
As determined in
Town Resolution
ii. Sewer Connection Fee (Church ) (X1 unit of service) each [6] As determined in Town Resolution
As determined in
Town Resolution
iii. Sewer Connection Fee (Country Club) (X2.68 unit of service) each [6] As determined in Town Resolution
As determined in
Town Resolution
iv. Sewer Connection Fee (Office ) (X1.84 unit of service) each [6] As determined in Town Resolution
As determined in
Town Resolution
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 ENG - COS, Page 4 of 6
Town of Los Altos Hills APPENDIX A.3
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Fee
No.
Fee Name Fee Type /
Unit Notes
Estimated
Average Labor
Time Per
Activity (hours)
Annual Estimated Revenues
Current Fee Full Cost
Recovery
Rec'd Fee
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis FBHR
Cost of
Service Per
Activity
Current Fee /
Deposit
Existing
Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
v. Sewer Connection Fee (Fire Station) (X 3 unit of service) each [6] As determined in Town Resolution
As determined in
Town Resolution
vi. Sewer Connection Fee (Elementary School) (X1 unit of service for ea. 26 students in average daily attendance) each [6] As determined in Town Resolution As determined in
Town Resolution
vii. Sewer Connection Fee (Junior High School without gymnasium and/ or cafeteria) (X1 unit of service for ea. 26 students in average daily attendance)
each [6] As determined in
Town Resolution
As determined in
Town Resolution
viii. Sewer Connection Fee (Junior High School with gym and or cafeteria) (X1 unit of service for ea. 20 students in average daily attendance) each [6] As determined in Town Resolution As determined in
Town Resolution
ix. Sewer Connection Fee (High School) (X1 unit of service for ea. 15 students in average daily attendance) each [6] As determined in Town Resolution As determined in
Town Resolution
x. Sewer Connection Fee (Junior College) (X1 unit of service for ea. 10 students in average daily attendance) each [6] As determined in Town Resolution As determined in
Town Resolution
xi. Sewer Connection Fee (Boarding Schools/convents) (X1 unit of service for ea. 3.5 resident students in average daily attendance, plus 1 for each 10 non resident)
each [6] As determined in
Town Resolution
As determined in
Town Resolution
xii. Sewer Reimbursement Fee - (When connecting to a privately developed sewer line) each [6] As determined in Town Resolution
As determined in
Town Resolution
xiii. Annual Sewer Charge per year [6] As determined in Town Resolution
As determined in
Town Resolution
D. Industrial Waste Discharge Permit per permit Full Cost to Town Full Cost to Town E. Solid Waste Collection and Disposal Monthly Fee per month [6] See Solid Waste Fee Schedule
See Solid Waste
Fee Schedule
F. Sewer Capacity/Impact/Rate Study
i. Staff Administrative Fee per project [5] 6.00 $ 359 $ 2,156 10% added to Consultant Cost % $ 2,156 100% - $ - $ - $
ii. Consultant Cost deposit [1] [5] $ 10,000 $ 10,000
6 Other Fees
A. Appeal Fee
i. Minimum Processing Fee per appeal 8.00 $ 359 $ 2,874 $ 900 31% $ 2,874 100% - $ - $ - $ ii. Additional Processing/Hearing Fee deposit 8.00 $ 359 $ 2,874 $ 2,000 70% $ 2,874 100% - $ - $ - $ B. Town Attorney Land Use Review (as needed)
i. Staff Administrative Fee per hour 1.00 $ 359 $ 359 10% added to legal cost % $ 359 100% - $ - $ - $
ii. Legal Review deposit $ 2,000 2,000 $
C. Effort Out of Standard Scope actual cost /
hourly
Varies, based on
Scope
Varies, based on
Scope
D. Fee for any work done without a grading approval / encroachment permit penalty [8] New Up to 10X
(minimum 3X)
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 ENG - COS, Page 5 of 6
Town of Los Altos Hills APPENDIX A.3
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Fee
No.
Fee Name Fee Type /
Unit Notes
Estimated
Average Labor
Time Per
Activity (hours)
Annual Estimated Revenues
Current Fee Full Cost
Recovery
Rec'd Fee
Activity Service Cost Analysis Cost Recovery Analysis Annual Estimated Revenue Analysis FBHR
Cost of
Service Per
Activity
Current Fee /
Deposit
Existing
Cost
Recovery %
Rec'd Fee Level /
Deposit
Rec'd Cost
Recovery %
Estimated
Volume of
Activity
7 Engineering Staff and Consultant Blended Rate - For any fees otherwise not listed per hour [2] 1.00 $ 359 $ 359 $ 228 63% $ 359 100% 21 $ 7,714 4,896 $ 7,714 $ Public Works Director/City Engineer per hour 1.00 $ - $ - $ 278 % $ - % $ - $ - $ - Project Manager per hour 1.00 $ - $ - New % $ - % $ - $ - $ - Public Works Inspector per hour 1.00 $ - $ - New % $ - % $ - $ - $ - Senior Engineer/Utility Engineering Manager per hour 1.00 $ - $ - $ 234 % $ - % $ - $ - $ - Associate Engineer per hour 1.00 $ - $ - $ 219 % $ - % $ - $ - $ - Assistant Engineer per hour 1.00 $ - $ - $ 194 % $ - % $ - $ - $ - Public Works Inspector per hour 1.00 $ - $ - $ 215 % $ - % $ - $ - $ - TOTALS 92,960 $ 641,379 $ 641,379 $
[Notes]
[1] All items marked as a “deposit” require replenishment once the initial amount has been exhausted, and any unused portion will be refunded to the applicant once final project review is completed. [2] These are the rates used when staff time is billed against a deposit. These hourly rates are set as part of the Town’s annual adopted budget. [3]
[4] Fees for impact to infrastructure; NBS did not evaluate [5] Set per Town Policy; NBS did not evaluate
[6] Subject to P218 or the Mitigation fee act and not evaluated by NBS; Set per 2003 Sewer Fee Schedule [7] Fees updated in September 2025; NBS did not evaluate [8] Penalty; NBS did not evaluate
[9] Cash bond amount set by Town Policy; $3,000 up to $15,000 in project value in ROW, Over $15,000 is based on valuation of the work in Public ROW, [10] Passthrough Consultant Fees, NBS did not evaluate
[11] Any remaining balance of the deposit will be refunded within 90 days of project close out. [12] For Third-party surveyor deposit, refer to Planning Fee [13] For projects that has site disturbance or grading. Add additional inspections if needed.
If there is more than one action associated with a project, including - zoning permits, Site Development, Variances, Conditional Use Permits, Environmental Review, separate fees for each action apply and the applicant shall pay NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 ENG - COS, Page 6 of 6
Prepared by NBS for the Town of Los Altos Hills
APPENDIX B.1
Fully Burdened Hourly Rate Analysis – Planning Administration Division
Town of Los Altos Hills APPENDIX B.1
User Fee Study FY 2025-26
Staff Allocation Detail - Planning Administration Division Planning Administration 011-3100 Notes
Title Total 1 FTE Base Hours
Holiday/ Sick/
Vacation2
Net Available
Hours
Plng Division
Admin
Public
Information/
General Counter
Long Range /
Advance
Planning
Code
Enforcement
Current Planning
- Direct Services Total
Assistant Planner $ 150,820 1.00 2,080 368 1,712 10% 20% 0% 0% 70% 100% Assistant Planner 150,820 1.00 2,080 368 1,712 10% 0% 90% 0% 0% 100% Associate Planner 141,661 0.80 1,664 294 1,370 10% 0% 0% 0% 90% 100% Community Development Director 147,858 0.55 1,144 202 942 10% 0% 90% 0% 0% 100% Management Analyst 40,860 0.25 520 92 428 100% 0% 0% 0% 0% 100% Planning Technician 30,270 0.30 624 110 514 10% 70% 0% 0% 20% 100% Sr. Planner 137,361 0.80 1,664 294 1,370 20% 10% 5% 5% 60% 100% Asst. City manager 11,165 0.05 104 18 86
Director PW 16,991 0.05 104 18 86
Engineer 42,723 0.20 416 74 342
Engineer 10,392 0.05 104 18 86
Subtotal $ 880,921 5.05 10,504 1,858 8,646
Adjustments
Associate Planner [3] $ 3,542 0.02 42 7 34 10% 0% 0% 0% 90% 100% Sr. Planner [3] 3,434 0.02 42 7 34 20% 10% 5% 5% 60% 100% Community Development Analyst [4] 108,000 0.94 1,964 - 1,964 20% 10% 5% 5% 60% 100% Assistant Planner [5] (150,820) (1.00) (2,080) (368) (1,712) 10% 0% 90% 0% 0% 100% Asst. City manager [6] (11,165) (0.05) (104) (18) (86)
Director PW [7] (16,991) (0.05) (104) (18) (86)
Engineer [7] (42,723) (0.20) (416) (74) (342)
Engineer [7] (10,392) (0.05) (104) (18) (86)
Planning Administration 011-3100 Total $ 763,806 4.68 9,743 1,376 8,367 Notes
[2] Sourced from the Town's Employee Handbook Online.
[3] Planning staff in Building budget adjusted into Planning [4] CD Analyst from Contract Staffing
[5] Vacant position removed from adopted budget per CD Director [6] Position removed from Planning budget for fee model purposes [7] Engineering positions in Planning budget moved to Engineering. [1] Sourced from: "4. FY 2025-26 Allocation Report_NBS" Individual Staff Positions [1] FY 26 Salary
and Benefits Annual Available Working Hours Annual Time Allocation NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 PLNG - Staff, Page 1 of 6
Town of Los Altos Hills
User Fee Study FY 2025-26
Staff Allocation Detail - Planning Administration Division Planning Administration 011-3100 Notes
Title
Assistant Planner
Assistant Planner
Associate Planner
Community Development Director
Management Analyst
Planning Technician
Sr. Planner
Asst. City manager
Director PW
Engineer
Engineer
Subtotal
Adjustments
Associate Planner [3]
Sr. Planner [3]
Community Development Analyst [4]
Assistant Planner [5]
Asst. City manager [6]
Director PW [7]
Engineer [7]
Engineer [7]
Planning Administration 011-3100 Total
Notes
[2] Sourced from the Town's Employee Handbook Online.
[3] Planning staff in Building budget adjusted into Planning [4] CD Analyst from Contract Staffing
[5] Vacant position removed from adopted budget per CD Director [6] Position removed from Planning budget for fee model purposes [7] Engineering positions in Planning budget moved to Engineering. [1] Sourced from: "4. FY 2025-26 Allocation Report_NBS" Individual Staff Positions [1]
APPENDIX B.1
Plng Division
Admin
Public
Information/
General
Counter
Long Range /
Advance
Planning
Code
Enforcement
Current
Planning -
Direct
Services
Total Plng Division
Admin
Public
Information/
General
Counter
Long Range /
Advance
Planning
Code
Enforcement
Current
Planning -
Direct
Services
Total
171 342 - - 1,198 1,712 $ 15,082 $ 30,164 $ - $ - $ 105,574 $ 150,820 171 - 1,541 - - 1,712 15,082 - 135,738 - - 150,820
137 - - - 1,233 1,370 14,166 - - - 127,495 141,661
94 - 847 - - 942 14,786 - 133,072 - - 147,858
428 - - - - 428 40,860 - - - - 40,860
51 360 - - 103 514 3,027 21,189 - - 6,054 30,270
274 137 68 68 822 1,370 27,472 13,736 6,868 6,868 82,417 137,361 1,327 839 2,457 68 3,356 8,046 $ 130,475 $ 65,089 $ 275,678 $ 6,868 $ 321,540 $ 799,650 3 - - - 31 34 $ 354 $ - $ - $ - $ 3,187 $ 3,542
7 3 2 2 21 34 687 343 172 172 2,060 3,434
393 196 98 98 1,178 1,964 21,600 10,800 5,400 5,400 64,800 108,000 (171) - (1,541) - - (1,712) (15,082) - (135,738) - - (150,820) 1,559 1,039 1,016 168 4,585 8,367 $ 138,034 $ 76,233 $ 145,512 $ 12,440 $ 391,588 $ 763,806
18.07% 9.98% 19.05% 1.63% 51.27% 100.00%
Labor Cost Distribution
Annual Hours Allocation Annual Labor Cost Allocation
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 PLNG - Staff, Page 2 of 6
Town of Los Altos Hills APPENDIX B.1
User Fee Study FY 2025-26
Fully Burdened Hourly Rate
LABOR EXPENDITURES AND STATISTICS
Expenditure or Statistic Notes FY 26 Adopted
Budget Adjustments Net Expenditures to be Allocated
Plng Division
Admin
Public
Information/
General Counter
Long Range /
Advance Planning
Code
Enforcement
Current Planning -
Direct Services
Labor Cost Allocation Distribution 100% 18% 10% 19% 2% 51% 3100 - PLANNING ADMINISTRATION [1]
6001 - Regular Salaries [4] $ 652,354 $ (53,587) $ 598,767 $ 108,208 $ 59,761 $ 114,070 $ 9,752 $ 306,976 6003 - Hourly Salaries 10,000 10,000 10,000 - - - -
6004 - Overtime Salaries [5] 15,000 (15,000) - - - - - - 6005 - Other Compensation 6,991 - 6,991 1,263 698 1,332 114 3,584 6009-6098 - Benefits 256,134 (63,528) 192,606 34,807 19,223 36,693 3,137 98,745 Subtotal $ 940,479 $ (132,115) $ 808,364 $ 154,279 $ 79,682 $ 152,095 $ 13,003 $ 409,305 3110 - PLANNING COMMISSION [1]
6001 - Regular Salaries $ 52,704 $ - $ 52,704 $ 52,704 $ - $ - $ - $ - 6005 - Other Compensation 573 - 573 573 - - - -
6009-6098 - Benefits 15,858 - 15,858 15,858 - - - -
Subtotal $ 69,135 $ - $ 69,135 $ 69,135 $ - $ - $ - $ - 3120 - CODE ENFORCEMENT [1]
6001 - Regular Salaries $ 30,493 $ - $ 30,493 $ - $ - $ - $ 30,493 $ - 6005 - Other Compensation 759 - 759 - - - 759 -
6009-6098 - Benefits 8,108 - 8,108 - - - 8,108 -
Subtotal $ 39,360 $ - $ 39,360 $ - $ - $ - $ 39,360 $ - TOTAL LABOR EXPENDITURES AND STATISTICS $ 1,048,974 $ (132,115) $ 916,859 $ 223,414 $ 79,682 $ 152,095 $ 52,363 $ 409,305 Functional "Productive" Labor Hours 8,367 8,367 1,559 1,039 1,016 168 4,585 Cost Allocation to Each Function / Activity
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 PLNG - FBHR, Page 3 of 6
Town of Los Altos Hills APPENDIX B.1
User Fee Study FY 2025-26
Fully Burdened Hourly Rate
RECURRING NON-LABOR EXPENDITURES
Operating Expenditures By Budget Unit Notes FY 26 Adopted Budget Adjustments Net Expenditures to be Allocated
Plng Division
Admin
Public
Information/
General Counter
Long Range /
Advance Planning
Code
Enforcement
Current Planning -
Direct Services
3100 - PLANNING ADMINISTRATION
6111 - Contract Personnel - Total $ 175,000
6111 - Contract Personnel - Contract CD Analyst [6] 55,000 53,000 $ 108,000 $ 19,518 $ 10,779 $ 20,575 $ 1,759 $ 55,369 6111 - Contract Personnel - General Legal 70,000 - 70,000 35,000 35,000 6111 - Contract Personnel - CEQA Consultants - LRP [6] 50,000 (50,000) - - - - - - 6175 - Contract Services - Billable [3] 21,000 (21,000) - - - - - - 6177 - Attorney Fees - Billable [3] 30,000 (30,000) - - - - - - 6178 - Geologist Charges - Billable [3] 50,000 (50,000) - - - - - - 6199 - Other Contract Services 5,000 - 5,000 904 499 953 81 2,563 6207 - Advertising/Publishing 12,500 - 12,500 2,259 1,248 2,381 204 6,408 6301 - Office Supplies 3,500 - 3,500 633 349 667 57 1,794 6302 - Memberships 2,439 - 2,439 441 243 465 40 1,250
6304 - Printing, copying & scanning 500 - 500 90 50 95 8 256 6307 - Mileage Reimbursement 700 - 700 127 70 133 11 359 6308 - Travel & Conferences 10,950 - 10,950 1,979 1,093 2,086 178 5,614 6309 - Instruction, Training & Meetings 2,250 - 2,250 407 225 429 37 1,154 6312 - Books/Films/Publications 750 - 750 136 75 143 12 385 6313 - Computer Software 24,384 - 24,384 4,407 2,434 4,645 397 12,501 6362 - Telephone 1,301 - 1,301 235 130 248 21 667
6398 - Other General Expense 1,000 - 1,000 181 100 191 16 513 6399 - Other Supplies/Materials 500 - 500 90 50 95 8 256 6701 - Town Center Allocation 148,681 - 148,681 26,869 14,839 28,325 2,422 76,226 6706 - Overhead Cost Allocation [2] 851,750 (851,750) - - - - - - Subtotal $ 1,342,205 $ (949,750) $ 392,455 $ 58,274 $ 32,183 $ 61,430 $ 40,252 $ 200,316 3110 - PLANNING COMMISSION
6207 - Advertising/Publishing $ 1,200 $ - $ 1,200 $ 1,200 $ - $ - $ - $ - 6302 - Memberships 200 - 200 200 - - - -
6308 - Travel & Conferences 7,300 - 7,300 7,300 - - - - 6309 - Instruction, Training & Meetings 675 - 675 675 - - - - 6362 - Telephone 18 - 18 18 - - - -
6398 - Other General Expense 5,000 - 5,000 5,000 - - - - 6701 - Town Center Allocation 18,840 - 18,840 18,840 - - - - 6706 - Overhead Cost Allocation [2] 43,219 (43,219) - - - - - - Subtotal $ 76,452 $ (43,219) $ 33,233 $ 33,233 $ - $ - $ - $ - 3120 - CODE ENFORCEMENT
6111 - Contract Personnel $ 208,000 $ - $ 208,000 $ - $ - $ - $ 208,000 $ - 6362 - Telephone 36 - 36 - - - 36 -
6701 - Town Center Allocation 10,184 - 10,184 - - - 10,184 - 6706 - Overhead Cost Allocation [2] 37,002 (37,002) - - - - - - Subtotal $ 255,222 $ (37,002) $ 218,220 $ - $ - $ - $ 218,220 $ - TOTAL RECURRING NON-LABOR EXPENDITURES $ 1,848,879 $ (1,029,971) $ 643,908 $ 91,507 $ 32,183 $ 61,430 $ 258,472 $ 200,316 Cost Allocation to Each Function / Activity
NBS - Local Government Solutions
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Town of Los Altos Hills APPENDIX B.1
User Fee Study FY 2025-26
Fully Burdened Hourly Rate
TOWNWIDE OVERHEAD COSTS
Allocated Indirect/Support Services Notes Overhead Cost Adjustments Net Expenditures to be Allocated
Plng Division
Admin
Public
Information/
General Counter
Long Range /
Advance Planning
Code
Enforcement
Current Planning -
Direct Services
011-3100 Planning Administration Overhead Costs [2] $ 851,750 $ - $ 851,750 $ 153,927 $ 85,010 $ 162,266 $ 13,872 $ 436,675 011-3110 Planning Commission Overhead Costs [2] 43,219 - 43,219 43,219 - - - - 011-3120 Code Enforcement Overhead Costs [2] 37,002 - 37,002 - - - 37,002 - TOTAL TOWNWIDE OVERHEAD COSTS $ 931,971 $ - $ 931,971 $ 197,146 $ 85,010 $ 162,266 $ 50,874 $ 436,675
SUMMARY OF LABOR, NON-LABOR, & OVERHEAD COSTS
Cost Element Notes Established Cost Plng Division
Admin
Public
Information/
General Counter
Long Range /
Advance Planning
Code
Enforcement
Current Planning -
Direct Services
Labor $ 808,364 $ 154,279 $ 79,682 $ 152,095 $ 13,003 $ 409,305 Recurring Non-Labor 643,908 91,507 32,183 61,430 258,472 200,316 Townwide Overhead 931,971 197,146 85,010 162,266 50,874 436,675 TOTAL LABOR, NON-LABOR, & OVERHEAD COST $ 2,384,243 $ 442,932 $ 196,875 $ 375,791 $ 322,348 $ 1,046,296 ALLOCATION OF COMMON ACTIVITIES COSTS D. Other Applications (moved to Engineering Fee Schedule) Cost Element Notes Established Cost
Public
Information/
General Counter
Long Range /
Advance Planning
Code
Enforcement
Current Planning -
Direct Services
Plng Division Admin $ 442,932 $ 44,919 $ 85,741 $ 73,547 $ 238,724 TOTAL $ 442,932 $ 44,919 $ 85,741 $ 73,547 $ 238,724
Cost Allocation to Each Function / Activity
Cost Allocation to Each Function / Activity
Cost Allocation to Each Function / Activity
NBS - Local Government Solutions
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Town of Los Altos Hills APPENDIX B.1
User Fee Study FY 2025-26
Fully Burdened Hourly Rate
FULLY-BURDENED HOURLY BILLING RATE FOR RECOVERY IN FEES Cost Element NotesPublic
Information/
General Counter
Long Range /
Advance Planning
Code
Enforcement
Current Planning -
Direct Services Total
Labor $ 79,682 $ 152,095 $ 13,003 $ 409,305 $ 654,084
Recurring Non-Labor 32,183 61,430 258,472 200,316 552,401 Townwide Overhead 85,010 162,266 50,874 436,675 734,825 Allocated Common Activities 44,919 85,741 73,547 238,724 442,932 DIVISION TOTAL $ 241,794 $ 461,532 $ 395,896 $ 1,285,020 $ 2,384,243 Cost Recovery Targeted from Fees 40% 0% 0% 100%
Amount Targeted for Consideration in Billings/Fees 96,718 - - 1,285,020 1,381,738 Amount Requiring Another Funding Source [7] 145,077 461,532 395,896 - 1,002,505 Fully Burdened Hourly Rate $ 301
4,585
Notes
[1] Sourced from: "1. FY 2025-26 Proposed Budget -NBS.xlsx" [2] Sourced from separate Cost Allocation Plan prepared by NBS [3] Costs are charged directly to deposits and reimbursed. [4] Adjusted positions to exclude budget from Engineering Staff [5] Overtime Costs have been excluded from Labor costs
[6] Budget adjustment as provided by Community Development Director Reference: Direct Hours Only
NBS - Local Government Solutions
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Prepared by NBS for the Town of Los Altos Hills
APPENDIX B.2
Fully Burdened Hourly Rate Analysis – Building Administration Division
Town of Los Altos Hills APPENDIX B.2
User Fee Study FY 2025-26
Staff Allocation Detail - Building Administration Division Building Administration 011-3200 Notes
Title Total 1 FTE Base Hours
Holiday/ Sick/
Vacation2
Net Available
Hours
BLDG- Division
Admin
Public
Information/
General Counter
Building Plan
Check / Permitting
Services
Total
Building Technician $ 142,132 1.00 2,080 368 1,712 10% 20% 70% 100% Building Technician 154,743 0.95 1,976 350 1,626 10% 20% 70% 100% Community Development Director 67,208 0.25 520 92 428 80% 10% 10% 100% Management Analyst 40,860 0.25 520 92 428 50% 50% 0% 100% Planning Technician 10,090 0.10 208 37 171 10% 90% 0% 100% Associate Planner 3,542 0.02 42 7 34
Sr. Planner 3,434 0.02 42 7 34
Assistant Engineer 7,649 0.05 104 18 86
Assistant Engineer 7,646 0.05 104 18 86
Asst. City Manager 11,165 0.05 104 18 86
Director PW 16,991 0.05 104 18 86
Engineer 21,362 0.10 208 37 171
Engineer 10,392 0.05 104 18 86
Public Works Inspector 16,748 0.10 208 37 171
Subtotal Building Administration - 011-3200 513,962 $ 3.04 6,323 1,119 5,204 Adjustments
Associate Planner [4] $ (3,542) (0.02) (42) (7) (34)
Sr. Planner [4] (3,434) (0.02) (42) (7) (34)
Asst. City Manager [5] (11,165) (0.05) (104) (18) (86)
Assistant Engineer [6] (7,649) (0.05) (104) (18) (86)
Assistant Engineer [6] (7,646) (0.05) (104) (18) (86)
Director PW [6] (16,991) (0.05) (104) (18) (86)
Engineer [6] (21,362) (0.10) (208) (37) (171)
Engineer [6] (10,392) (0.05) (104) (18) (86)
Public Works Inspector [6] (16,748) (0.10) (208) (37) (171) Contract Inspection [3] 185,000 0.77 1,609 - 1,609 0% 0% 100% 100% Building Administration 011-3200 TOTAL $ 3.32 600,034 6,913 938 5,974 Notes
[1] Sourced from: "4. FY 2025-26 Allocation Report_NBS" [2] Sourced from the Town's Employee Handbook Online.
[3] Contract costs for staffing augmentation
[4] Planning positions in Building budget moved to Planning [5] Position removed from Building budget for fee model purposes [6] Engineering positions in Building budget moved to Engineering Individual Staff Positions [1] FY 26 Salary and
Benefits Annual Available Working Hours Annual Time Allocation helping communities fund tomorrow
www.nbsgov.com | 800.676.7516 3/30/2026 BLDG - Staff - Page 1 of 5
Town of Los Altos Hills
User Fee Study FY 2025-26
Staff Allocation Detail - Building Administration Division Building Administration 011-3200 Notes
Title
Building Technician
Building Technician
Community Development Director
Management Analyst
Planning Technician
Associate Planner
Sr. Planner
Assistant Engineer
Assistant Engineer
Asst. City Manager
Director PW
Engineer
Engineer
Public Works Inspector
Subtotal Building Administration - 011-3200
Adjustments
Associate Planner [4]
Sr. Planner [4]
Asst. City Manager [5]
Assistant Engineer [6]
Assistant Engineer [6]
Director PW [6]
Engineer [6]
Engineer [6]
Public Works Inspector [6]
Contract Inspection [3]
Building Administration 011-3200 TOTAL
Notes
[1] Sourced from: "4. FY 2025-26 Allocation Report_NBS" [2] Sourced from the Town's Employee Handbook Online.
[3] Contract costs for staffing augmentation
[4] Planning positions in Building budget moved to Planning [5] Position removed from Building budget for fee model purposes [6] Engineering positions in Building budget moved to Engineering Individual Staff Positions [1]
APPENDIX B.2
BLDG- Division
Admin
Public Information/
General Counter
Building Plan Check /
Permitting Services Total BLDG- Division Admin
Public Information/
General Counter
Building Plan Check /
Permitting Services Total
342 171 1,198 1,712 14,213 $ 28,426 $ 99,493 $ 142,132 $ 325 163 1,138 1,626 15,474 30,949 108,320 154,743
43 342 43 428 53,766 6,721 6,721 67,208
214 214 - 428 20,430 20,430 - 40,860
154 17 - 171 1,009 9,081 - 10,090
1,079 907 2,380 4,366 104,893 $ 95,607 $ 214,534 $ 415,034 $ - - 1,609 1,609 - - 185,000 185,000
1,079 907 3,988 5,974 104,893 $ 95,607 $ 399,534 $ 600,034 $
17.48% 15.93% 66.59% 100.00%
Labor Cost Distribution
Annual Hours Allocation Annual Labor Cost Allocation
helping communities fund tomorrow
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Town of Los Altos Hills APPENDIX B.2
User Fee Study FY 2025-26
Fully Burdened Hourly Rate
LABOR EXPENDITURES AND STATISTICS
Expenditure or Statistic FY 26 Adopted
Budget Adjustments Net Expenditures to be Allocated
BLDG- Division
Admin
Public Information/
General Counter
Building Plan Check
/ Permitting
Services
Labor Cost Allocation Distribution 100% 17.48% 15.93% 66.59% 011-3200 Building Administration 011-3200
6001 - Regular Salaries $ 370,334 $ (98,928) $ 271,406 $ 47,445 $ 43,245 $ 180,716 6004 - Overtime Salaries 5,000 (5,000) - - - -
6005 - Other Compensation 8,873 - 8,873 1,551 1,414 5,908 6009-6098 - Benefits 157,982 - 157,982 27,617 25,172 105,193 Subtotal $ 542,189 $ (103,928) $ 438,261 $ 76,613 $ 69,831 $ 291,817 TOTAL RECURRING NON-LABOR EXPENDITURES $ 542,189 $ (103,928) $ 438,261 $ 76,613 $ 69,831 $ 291,817 Functional "Productive" Labor Hours 5,974 - 5,974 907 1,079 3,988
RECURRING NON-LABOR EXPENDITURES
Operating Expenditures By Budget Unit FY 26 Adopted
Budget Adjustments Net Expenditures to be Allocated
BLDG- Division
Admin
Public
Information/
General Counter
Building Plan
Check / Permitting
Services
011-3200 Building Administration 011-3200
6114 - Contract Plan Checks $ 550,000 $ (550,000) $ - $ - $ - $ - 6199 - Other Contract Services 232,373 - 232,373 47,373 - 185,000 6301 - Office Supplies 1,827 - 1,827 319 291 1,217
6302 - Memberships 1,978 - 1,978 346 315 1,317
6304 - Printing, copying & scanning 47,500 (47,500) - - - - 6307 - Mileage Reimbursement 200 - 200 35 32 133
6308 - Travel & Conferences 8,700 - 8,700 1,521 1,386 5,793 6309 - Instruction, Training & Meetings 980 - 980 171 156 653 6312 - Books/Films/Publications 2,093 - 2,093 366 333 1,394 6313 - Computer Software 109,927 - 109,927 19,217 17,515 73,195 6325 - Safety Gear 500 - 500 87 80 333
6331 - Bank Fees 51,600 - 51,600 9,020 8,222 34,358
6362 - Telephone 1,193 - 1,193 209 190 794
6398 - Other General Expense 10,000 - 10,000 1,748 1,593 6,659 6399 - Other Supplies/Materials 1,000 - 1,000 175 159 666 6701 - Town Center Allocation 143,080 - 143,080 21,731 25,831 95,519 6706 - Overhead Cost Allocation 491,813 (491,813) - - - - Subtotal $ 1,654,764 $ (1,089,313) $ 565,451 $ 102,317 $ 56,104 $ 407,029 TOTAL RECURRING NON-LABOR EXPENDITURES $ 1,654,764 $ (1,089,313) $ 565,451 $ 102,317 $ 56,104 $ 407,029
TOWNWIDE OVERHEAD COSTS
Cost Allocation to Each Function / Activity
Cost Allocation to Each Function / Activity
Cost Allocation to Each Function / Activity
NBS - Local Government Solutions
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Town of Los Altos Hills APPENDIX B.2
User Fee Study FY 2025-26
Fully Burdened Hourly Rate
Allocated Indirect/Support Services Overhead Cost Adjustments Net Expenditures to be Allocated
BLDG- Division
Admin
Public
Information/
General Counter
Building Plan
Check / Permitting
Services
Townwide Overhead $ 491,813 $ - $ 491,813 $ 74,695 $ 88,789 $ 328,329 TOTAL TOWNWIDE OVERHEAD COSTS $ 491,813 $ - $ 491,813 $ 74,695 $ 88,789 $ 328,329
SUMMARY OF LABOR, NON-LABOR, & OVERHEAD COSTS
Cost Element Established Cost BLDG- Division
Admin
Public Information/
General Counter
Building Plan Check
/ Permitting
Services
Labor $ 438,261 $ 76,613 $ 69,831 $ 291,817
Recurring Non-Labor 565,451 102,317 56,104 407,029
Division and Townwide Overhead 491,813 74,695 88,789 328,329 TOTAL LABOR, NON-LABOR, & OVERHEAD COST $ 1,495,525 $ 253,626 $ 214,724 $ 1,027,175
ALLOCATION OF COMMON ACTIVITIES COSTS
Cost Element Established Cost Public Information/
General Counter
Building Plan Check
/ Permitting
Services
BLDG- Division Admin $ 253,626 $ 43,852 $ 209,774
TOTAL $ 253,626 $ 43,852 $ 209,774
Cost Allocation to Each Function /
Activity
Cost Allocation to Each Function / Activity
NBS - Local Government Solutions
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Town of Los Altos Hills APPENDIX B.2
User Fee Study FY 2025-26
Fully Burdened Hourly Rate
FULLY-BURDENED HOURLY BILLING RATE FOR RECOVERY IN FEES Cost Element Public Information/
General Counter
Building Plan Check
/ Permitting
Services
Total
Labor $ 69,831 $ 291,817 $ 361,648
Recurring Non-Labor 56,104 407,029 463,134
Division and Townwide Overhead 88,789 328,329 417,118
Allocated Common Activities 43,852 209,774 253,626
DIVISION TOTAL $ 258,575 $ 1,236,949 $ 1,495,525
Cost Recovery Targeted from Fees 80% 100%
Amount Targeted for Consideration in Billings/Fees 206,860 1,236,949 1,443,810 Amount Requiring Another Funding Source 51,715 - 51,715 Fully Burdened Hourly Rate $ 362
3,988
Notes
[1] Sourced from: "1. FY 2025-26 Proposed Budget -NBS.xlsx" [2] Sourced from separate Cost Allocation Plan prepared by NBS [3] Adjusted positions to exclude budget from Engineering Staff [4] Excluded one time costs for digital migration.
[5] Contract Plan Check services are charged separately to projects in the fee structure [6] Overtime Costs have been excluded from Labor costs
Reference: Direct Hours Only
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Prepared by NBS for the Town of Los Altos Hills
APPENDIX B.3
Fully Burdened Hourly Rate Analysis – Engineering Administration Division
Town of Los Altos Hills APPENDIX B.3
User Fee Study FY 2025-26
Staff Allocation Detail - Engineering Administration Division Engineering Administration 011-3300 Notes
Title Total FTE Base
Hours
Holiday/
Sick/
Vacation2
Net
Available
Hours
Eng CIP/Other Eng Permitting
Services
Building
Permitting
Services
Planning Land
Development
Review
Total
Administrative Clerk / Technician -CC $ 6,724.45 0.05 104 18 86 Assistant City manager 11,165 0.05 104 18 86
Associate Engineer 45,893 0.30 624 110 514 75% 25% 0% 0% 100% Associate Engineer 22,937 0.15 312 55 257 60% 40% 0% 0% 100% Director PW 33,983 0.10 208 37 171 83% 17% 0% 0% 100%
Engineering Technician 16,748 0.10 208 37 171 63% 38% 0% 0% 100% Project Manager 42,723 0.20 416 74 342 86% 14% 0% 0% 100% Utility Engineering Manager 31,177 0.15 312 55 257 77% 23% 0% 0% 100% Subtotal Engineering Division 011-3300 211,350 $ 1.10 2,288 405 1,883 Adjustments
Administrative Clerk / Technician -CC [3] (6,724) (0.05) (104) (18) (86) Assistant City manager [3] $ (11,165) (0.05) (104) (18) (86) Adjustments - Planning
Director PW [4] 16,991 0.05 104 18 86 0% 0% 0% 100% 100% Project Manager [4] 42,723 0.20 416 74 342 0% 0% 0% 100% 100% Utility Engineering Manager [4] 10,392 0.05 104 18 86 0% 0% 0% 100% 100% Adjustments - Building
Associate Engineer [4] 7,649 0.05 104 18 86 0% 0% 100% 0% 100% Associate Engineer [4] 7,646 0.05 104 18 86 0% 0% 100% 0% 100% Director PW [4] 16,991 0.05 104 18 86 0% 0% 100% 0% 100% Project Manager [4] 21,362 0.10 208 37 171 0% 0% 100% 0% 100% Utility Engineering Manager [4] 10,392 0.05 104 18 86 0% 0% 100% 0% 100% Engineering Technician [4] 16,748 0.10 208 37 171 0% 0% 100% 0% 100% Engineering Administration 011-3300 TOTAL $ 1.70 344,356 3,536 626 2,910 Notes
[1] Sourced from: "4. FY 2025-26 Allocation Report_NBS" [2] Sourced from the Town's Employee Handbook online
[3] Position removed from Engineering budget for fee model purposes [4] Engineering positions from Planning and Building budget into Engineering [5] Sourced from "Personnel Allocation-PWD FY27_nbs"
Individual Staff Positions [1] FY 26 Salary and
Benefits [1] Annual Available Working Hours Annual Time Allocation [5] helping communities fund tomorrow
www.nbsgov.com | 800.676.7516 3/30/2026 ENG - Staff - Page 1 of 4
Town of Los Altos Hills
User Fee Study FY 2025-26
Staff Allocation Detail - Engineering Administration Division Engineering Administration 011-3300 Notes
Title
Administrative Clerk / Technician -CC
Assistant City manager
Associate Engineer
Associate Engineer
Director PW
Engineering Technician
Project Manager
Utility Engineering Manager
Subtotal Engineering Division 011-3300
Adjustments
Administrative Clerk / Technician -CC [3]
Assistant City manager [3]
Adjustments - Planning
Director PW [4]
Project Manager [4]
Utility Engineering Manager [4]
Adjustments - Building
Associate Engineer [4]
Associate Engineer [4]
Director PW [4]
Project Manager [4]
Utility Engineering Manager [4]
Engineering Technician [4]
Engineering Administration 011-3300 TOTAL
Notes
[1] Sourced from: "4. FY 2025-26 Allocation Report_NBS" [2] Sourced from the Town's Employee Handbook online
[3] Position removed from Engineering budget for fee model purposes [4] Engineering positions from Planning and Building budget into Engineering [5] Sourced from "Personnel Allocation-PWD FY27_nbs"
Individual Staff Positions [1]
APPENDIX B.3
Eng
CIP/Other
Eng
Permitting
Services
Building
Permitting
Services
Planning Land
Development
Review
Total Eng
CIP/Other
Eng Permitting
Services
Building
Permitting
Services
Planning Land
Development
Review
Total
128 385 - - 514 34,420 11,473 - - 45,893
103 154 - - 257 13,762 9,175 - - 22,937
29 143 - - 171 28,319 5,664 - - 33,983
64 107 - - 171 10,468 6,281 - - 16,748
49 293 - - 342 36,620 6,103 - - 42,723
59 198 - - 257 23,982 7,195 - - 31,177
432 1,280 - - 1,712 147,571 $ 45,891 $ - $ - $ 193,461 $ - - - 86 86 - - - 16,991 16,991
- - - 342 342 - - - 42,723 42,723
- - - 86 86 - - - 10,392 10,392
- - 86 - 86 - - 7,649 - 7,649
- - 86 - 86 - - 7,646 - 7,646
- - 86 - 86 - - 16,991 - 16,991
- - 171 - 171 - - 21,362 - 21,362
- - 86 - 86 - - 10,392 - 10,392
- - 171 - 171 - - 16,748 - 16,748
432 1,280 685 514 2,910 147,571 $ 45,891 $ 80,788 $ 70,107 $ 344,356 $
42.85% 13.33% 23.46% 20.36% 100.00%
Labor Cost Distribution
Annual Hours Allocation Annual Labor Cost Allocation
helping communities fund tomorrow
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Town of Los Altos Hills APPENDIX B.3
User Fee Study FY 2025-26
Fully Burdened Hourly Rate
LABOR EXPENDITURES AND STATISTICS
Expenditure or Statistic Notes FY 26 Adopted
Budget Adjustments Net Expenditures to be Allocated Eng CIP/Other Eng Permitting Services Building Permitting
Services
Planning Land
Development Review
Labor Cost Allocation Distribution 100% 43% 13% 23% 20% $ - ENGINEERING DIVISION [1]
6001 - Regular Salaries [3] $ 162,174 $ 97,186 $ 259,360 $ 111,147 $ 34,564 $ 60,847 $ 52,803 6003 - Hourly Salaries 14,356 - 14,356 6,152 1,913 3,368 2,923 6004 - Overtime Salaries 5,981 (5,981) - - - - -
6005 - Other Compensation 1,735 - 1,735 744 231 407 353 6009-6098 - Benefits [3] 86,927 35,820 122,747 52,602 16,358 28,797 24,990 Subtotal $ 271,173 $ 127,025 $ 398,198 $ 170,644 $ 53,066 $ 93,420 $ 81,068 $ 271,173 $ 127,025 $ 398,198 $ 170,644 $ 53,066 $ 93,420 $ 81,068 Functional "Productive" Labor Hours 2,910 1,280 432 685 514
RECURRING NON-LABOR EXPENDITURES
Operating Expenditures By Budget Unit Notes FY 26 Adopted Budget Adjustments Net Expenditures to be Allocated Eng CIP/Other Eng Permitting Services Building Permitting
Services
Planning Land
Development Review
$ - ENGINEERING DIVISION
6138 - Hazardous Waste Program $ 35,000 $ - $ 35,000 $ 35,000 $ - $ - $ - 6175 - Contract Services - Billable [5] 30,000 (30,000) - - - - - 6177 - Attorney Fees - Billable [5] 2,000 (2,000) - - - - - 6179 - Engineering Chrgs - Billable [5] 35,000 (35,000) - - - - - 6199 - Other Contract Services 5,000 - 5,000 2,143 666 1,173 1,018 6206 - Engineering Consultants [5] 15,000 (15,000) - - - - - 6207 - Advertising/Publishing 1,500 - 1,500 643 200 352 305 6301 - Office Supplies 2,000 - 2,000 857 267 469 407
6302 - Memberships 4,000 - 4,000 1,714 533 938 814
6303 - Postage 1,000 - 1,000 429 133 235 204
6304 - Printing, copying & scanning 2,000 - 2,000 857 267 469 407 6307 - Mileage Reimbursement 500 - 500 214 67 117 102
6308 - Travel & Conferences 10,000 - 10,000 4,285 1,333 2,346 2,036 6309 - Instruction, Training & Meetings 3,000 - 3,000 1,286 400 704 611 6311 - Training & Safety 2,000 - 2,000 857 267 469 407
6312 - Books/Films/Publications 1,000 - 1,000 429 133 235 204 6313 - Computer Software 27,800 - 27,800 11,913 3,705 6,522 5,660 6315 - Permits for Operation 8,000 - 8,000 8,000 - - -
6325 - Safety Gear 2,500 - 2,500 1,071 333 587 509
6332 - Town Recruitment 1,000 - 1,000 429 133 235 204
6338 - Data Service Subscriptions 9,000 - 9,000 3,857 1,199 2,111 1,832 6362 - Telephone 4,493 - 4,493 1,925 599 1,054 915
6398 - Other General Expense 5,000 - 5,000 2,143 666 1,173 1,018 6399 - Other Supplies/Materials 500 - 500 214 67 117 102 6701 - Town Center Allocation 71,285 - 71,285 30,549 9,500 16,724 14,513 6703 - Vehical Equip Operations Alloc 22,521 - 22,521 9,651 3,001 5,284 4,585 6705 - Corp Yard Allocation 34,928 - 34,928 14,968 4,655 8,194 7,111 6706 - Overhead Cost Allocation 415,812 (415,812) - - - - - Subtotal $ 751,839 $ (497,812) $ 254,027 $ 133,434 $ 28,122 $ 49,508 $ 42,963 $ 751,839 $ (497,812) $ 254,027 $ 133,434 $ 28,122 $ 49,508 $ 42,963 Cost Allocation to Each Function / Activity
Cost Allocation to Each Function / Activity
TOTAL LABOR EXPENDITURES AND STATISTICS
TOTAL RECURRING NON-LABOR EXPENDITURES
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 ENG - FBHR, Page 3 of 4
Town of Los Altos Hills APPENDIX B.3
User Fee Study FY 2025-26
Fully Burdened Hourly Rate
TOWNWIDE OVERHEAD COSTS
Allocated Indirect/Support Services Notes Overhead Cost Adjustments Net Expenditures to be Allocated Eng CIP/Other Eng Permitting Services
Building Permitting
Services
Planning Land
Development Review
Townwide Overhead [2] $ 415,812 $ - $ 415,812 $ 178,193 $ 55,413 $ 97,552 $ 84,654 TOTAL TOWNWIDE OVERHEAD COSTS $ 415,812 $ - $ 415,812 $ 178,193 $ 55,413 $ 97,552 $ 84,654
SUMMARY OF LABOR, NON-LABOR, & OVERHEAD COSTS
Cost Element Notes Established Cost Eng CIP/Other Eng Permitting Services Building Permitting Services
Planning Land
Development Review
Labor $ 398,198 $ 170,644 $ 53,066 $ 93,420 $ 81,068
Recurring Non-Labor 254,027 133,434 28,122 49,508 42,963 Townwide Overhead 415,812 178,193 55,413 97,552 84,654
TOTAL LABOR, NON-LABOR, & OVERHEAD COST $ 1,068,037 $ 482,271 $ 136,601 $ 240,480 $ 208,685
FULLY-BURDENED HOURLY BILLING RATE FOR RECOVERY IN FEES Cost Element Notes Eng CIP/Other Eng Permitting
Services
Building Permitting
Services
Planning Land
Development Review Total
Labor $ 170,644 $ 53,066 $ 93,420 $ 81,068 $ 398,198
Recurring Non-Labor 133,434 28,122 49,508 42,963 254,027 Townwide Overhead 178,193 55,413 97,552 84,654 415,812
$ 482,271 $ 136,601 $ 240,480 $ 208,685 $ 1,068,037
Cost Recovery Targeted from Fees 0% 100% 100% 100% 55%
Amount Targeted for Consideration in Billings/Fees - 136,601 240,480 208,685 585,766 Amount Requiring Another Funding Source 482,271 - - - 482,271 Fully Burdened Hourly Rate $ 359
1,630
Notes
[1] Sourced from: "1. FY 2025-26 Proposed Budget -NBS.xlsx" [2] Sourced from separate Cost Allocation Plan prepared by NBS [3] Adjusted positions to include budget from Planning and Building departments. [4] Overtime Costs have been excluded from Labor costs
[5] Excluded costs unrelated to Fee For Services
Cost Allocation to Each Function / Activity
Cost Allocation to Each Function / Activity
Reference: Direct Hours Only
DIVISION TOTAL
NBS - Local Government Solutions
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Prepared by NBS for the Town of Los Altos Hills
APPENDIX C.1
Comparative Fee Survey – Planning Administration Division
Town of Los Altos Hills APPENDIX C.1
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Planning Fee Schedule
1 General
A. Pre-Application Meeting
i. First 15 minutes per meeting No Charge $ 75 $ 75 $ 275 ii. Formal Meeting per meeting $ 520 $ 603 $ 603 no comparison B. Pre-Application Meeting - ADU
i. First 15 minutes per meeting No Charge $ 75 $ 75
ii. Formal Meeting per meeting $ 410 $ 603 $ 603
C. Additional Plan Review per submittal $ 625 $ 603 $ 603 no comparison D. Permit Modification each $ 1,450 $ 2,712 $ 2,712 $ 1,689 E. Time Extension each
i. Administrative $ 250 $ 301 $ 301 $ 450 $ 590
ii. City Council $ 1,140 $ 1,507 $ 1,507 50% of application fee, nte $3,500
F. Site Analysis
i. Minimum Processing Fee each $ 260 $ 603 $ 603
ii. Additional Processing deposit New $ 603 $ 603
G. Appeal Fee
i. Minimum Processing Fee per appeal $ 900 $ 2,411 $ 2,411 $ 360 $ 2,556 ii. Additional Processing/Hearing Fee deposit $ 2,000 $ 2,411 $ 2,411 no comparison no comparison no comparison H. Town Attorney Land Use Review
i. Staff Administrative Fee per hour 10% added to
legal cost $ 301 $ 301 no comparison
ii. Legal Review deposit $2,000 deposit
(T&M)
$2,000 deposit
(T&M) $ 390
2 Zoning Permits
A. Fence Permit
i. Administrative per permit $ 520 $ 1,507 $ 1,507 $ 355 $151 - $322 $ 647 $ 710 $ 641 ii. Public Hearing per permit $ 1,140 $ 2,109 $ 2,109 no comparison $1,200 deposit no comparison no comparison no comparison B. Wireless Facility Mod – Administrative
each
$ 2,180 $ 1,808 $ 1,808 $ 1,330 no comparison no comparison $ 7,285 actual cost w/$20,000 minimum deposit
C. Oak Tree Removal each $ 250 $ 904 $ 904 $ 96 $ 100 $ 7,130 no comparison D. Oak Tree Removal (Dead/Emergency) each No Charge $ 301 $ 301 $ 386 E. Arborist Report Review deposit $ 500 $ 1,000 T&M + 25% Admin no comparison no comparison no comparison no comparison
$ 130
no comparison no comparison no comparison
T&M Billing
no comparison $825 Fee / $1,000
deposit no comparison $ 1,396
$5,040 flat fee
no comparison
no comparison
$ 1,815 $ 685
no comparison
no comparison
no comparison
no comparison $ 6,175
Comparative Agencies
Fee No. Fee Name Fee Type / Unit Current Fee /
Deposit
Full Cost Recovery
Fee
Recommended Fee
Policy Town of Woodside [1] Town of Portola Valley
[2] City of Monte Sereno [3] Town of Atherton [4] Town of Hillsborough [5] Town of Los Altos Hills
NBS - Local Government Solutions
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Town of Los Altos Hills APPENDIX C.1
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Comparative Agencies
Fee No. Fee Name Fee Type / Unit Current Fee /
Deposit
Full Cost Recovery
Fee
Recommended Fee
Policy Town of Woodside [1] Town of Portola Valley
[2] City of Monte Sereno [3] Town of Atherton [4] Town of Hillsborough [5] Town of Los Altos Hills
3 Site Development
A. Minor Administrative Review each $ 1,560 $ 9,342 $ 9,342 $ 2,468 $ 736 B. Major Administrative Review each $ 3,010 $ 10,849 $ 10,849 $ 3,642 $ 1,214 C. Site Development Hearing Review each $ 4,160 $ 15,369 $ 15,369 D. Fast Track Hearing Review each $ 4,880 $ 18,383 $ 18,383 E. Planning Commission Hearing Review each $ 7,125 $ 21,396 $ 21,396 F. Conditional Development Permit each $ 2,180 $ 5,726 $ 5,726 G. Geotechnical Report Review deposit $ 2,000 $ 10,000
H. Grading Policy Exception Planning Commission Review deposit $ 1,560 $ 5,726 $ 5,726 $ 5,440 I. Landscape Performance Deposit – Director’s Discretion deposit $ 5,000 $ 10,000 no comparison 4 Variances and Conditional Use Permits
A. Minor Variance – Site Development Committee
i. Minor - Site Development Committee each $ 3,120 $ 1,808 $ 1,808 ii. Major - Planning commission each $ 5,200 $ 5,726 $ 5,726 B. Conditional Use Permit
i. Minimum Processing Fee per permit $ 880 $ 2,109 $ 2,109 $ 8,970 ii. Additional Processing/Hearing deposit $ 6,000 $ 24,410 $ 24,410 no comparison C. CUP Renewal/Amendment
i. Minimum Processing Fee per permit $ 880 $ 2,109 $ 2,109 ii. Additional Processing/Hearing deposit $ 6,000 $ 24,410 $ 24,410 5 Environmental Review
A. Initial Study/Negative Declaration/EIR
i. Staff Administrative Fee per hour 10% added to
Consultant Cost $ 301 $ 301 $225 - $18,290 $ 4,421
ii. Consultant Fee deposit Actual Cost Actual Cost T&M + 25% Admin fee pass-thru cost + 10% 6 Planning Staff Blended Rate per hour $ 246 $ 301 $ 301 $ 225 no comparison $ 253 no comparison no comparison 7 Subdivisions and Mapping
A. Tentative Map
i. Minimum Processing Fee initial fee $ 725 $ 1,808 $ 1,808 $ 18,290 ii. Additional Processing deposit $ 5,000 $ 9,041 $ 9,041 no comparison iii. SB9 Lot Split each New $ 4,219 $ 4,219 $ 2,760 no comparison $ 5,094 $ 11,815 B. Extension each $ 550 $ 3,014 $ 3,014 $ 450 $534 fee / $1,000 deposit $253/hr. no comparison $ 590
C. Modification/Amendment
i. Minimum Processing Fee per project $ 625 $ 1,808 $ 1,808 $ 9,140 $ 11,102 ii. Additional Processing/Hearing deposit $ 2,500 $ 5,424 $ 5,424 no comparison no comparison D. Other Applications
i. Lot-Line Adjustment and Merger per hour $ 725 $ 301 $ 301 Lot line adj: $4,520 Merger: $3,590
Deposit: $8,000
Fee: $2,300 no comparison $ 3,165
ii. Certificate of Compliance per hour $ 725 $ 301 $ 301 $ 2,260 $ 4,000 $ 1,258 no comparison iii. Easement Review per hour $ 3,500 $ 301 $ 301 no comparison no comparison no comparison no comparison $479 / $10,000 deposit |
Neg Dec $1,423 fee /
$25,000 deposit
$6,659 fee / $8,000
deposit
$1,067 fee / $3,500
deposit $3642 - $6505 no comparison
no comparison
$ 9,860 Actual cost w/$10,000
minimum deposit
4 or fewer lots $3905; 5+
lots $12,022 $ 11,754 Actual cost w/$20,000
minimum deposit
no comparison
no comparison
no comparison
$ 4,520 $5,681 fee / $9,000
deposit $ 3,642
$ 4,520 $2,848 fee / $6,000
deposit no comparison
$1,330 - $3,590 $ 3,642 $ 10,970 $ 6,598
no comparison
no comparison no comparison
no comparison
$3,361 fee / $8,000
deposit
NBS - Local Government Solutions
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Town of Los Altos Hills APPENDIX C.1
User Fee Study FY 2025-26
Cost of Service Estimate for Fee Related Services and Activities Comparative Agencies
Fee No. Fee Name Fee Type / Unit Current Fee /
Deposit
Full Cost Recovery
Fee
Recommended Fee
Policy Town of Woodside [1] Town of Portola Valley
[2] City of Monte Sereno [3] Town of Atherton [4] Town of Hillsborough [5] Town of Los Altos Hills
8 Short-Term Rental Licenses
A. Initial each $ 205 $ 603 $ 603
B. Renewal each $ 105 $ 301 $ 301
C. Conditional each $ 1,350 $ 1,205 $ 1,205
9 Other Fees
A. Annexation
i. Minimum Processing Fee per project $ 880 $ 1,205 $ 1,205 ii. Additional Processing/Hearing deposit $ 5,000 $ 30,136 $ 30,136 B. General Plan Amendment
i. Minimum Processing Fee per project $ 880 $ 1,205 $ 1,205 $ 9,140 ii. Additional Processing/Hearing deposit $ 5,000 $ 12,054 $ 12,054 no comparison C. Municipal Code Amendment
i. Minimum Processing Fee per project $ 880 $ 1,205 $ 1,205 ii. Additional Processing/Hearing deposit $ 5,000 $ 12,054 $ 12,054 D. Historic Review/Mills Act Agreement
i. Minimum Processing Fee per project $ 725 $ 904 $ 904 ii. Additional Processing/Hearing deposit $ 3,000 $ 4,219 $ 4,219 E. Post Entitlement Building Permit Review New $ 301 $ 301 no comparison no comparison F. Application Process Violation each Up to 10X
application fee
Up to 10X
application fee
G. Code Compliance Inspection per inspection $ 300 $ 603 $ 603 H. Street Address Change each $ 650 $ 904 $ 904 $ 456 $ 1,476 I. Williamson Act - New Application
i. Minimum Processing Fee initial fee New $ 1,205 $ 1,205 ii. Additional Processing deposit New $ 12,054 $ 12,054 11 Planning Hourly Rate - For services requested of Town staff which have no fee listed in this fee schedule. per hour $ 233 $ 301 $ 301 $184 - $339 depending on position no comparison $ 317 $180 - $360 based on
position
no comparison
[Notes]
[1] Woodside 2025-7740 - User Fee Schedule Update
[2] Portola Valley_ADOPTED_FY 202425 FEE SCHEDULE FINAL [3] Monte Sereno User and Regulatory Fee Study-April 2018 [4] ATHERTON MASTER FEE schedule_FY25-26 SET FEES_2025
[5] Hillsborough Fee Schedule 25-26
no comparison
no comparison
no comparison
$4,737 fee / $10,000
deposit $ 3,642 $ 33,275 actual cost
no comparison
no comparison
no comparison
T&M + 25% Admin $ 3,642
no comparison
no comparison
no comparison
$41,100 flat fee no comparison $ 4,948 no comparison Actual cost w/$10,000 minimum deposit
no comparison no comparison no comparison no comparison no comparison NBS - Local Government Solutions
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Prepared by NBS for the Town of Los Altos Hills
APPENDIX C.2
Comparative Fee Survey – Building Administration Division
Town of Los Altos Hills Appendix C.2
User Fee Study FY 2025-26
Comparison of Charges for Fee Related Activities and Services 1 Construction Valuation .9% of Project
Valuation
$ 50,000 service fee up
to $50,000 $ 690 $ 1,267 $ 1,267 $ 1,065 $ 771 $ 911 $ 796 $ 100,001 service fee @
$100,001 $ 1,140 $ 3,258 $ 3,258 $ 2,131 $ 1,191 $ 1,097 $ 1,162 $ 500,001 service fee @
$500,001 $ 4,740 $ 8,145 $ 8,145 $ 5,114 $ 3,874 $ 3,571 $ 3,521 $ 1,000,001 service fee @
1,000,001
$ 9,240 $ 10,679 $ 10,679 $ 8,523 $ 6,719 $ 6,194 $ 6,020 $ 5,000,001 service fee @
$5,000,001 $ 45,240 $ 13,213 $ 13,213 $ 21,799 31,723 $ 21,799 $ 21,020 $ 2 Itemized Permits
A. Reroof (<$50K construction valuation) per permit $ 375 $ 906 $ 906 B. Reroof (>$50K construction valuation) per permit
$375+0.9% of
project
valuation
See
Construction
Valuation
Permits
C. Demolition per permit $ 180 $ 579 $ 579 $ 319 plan check = $61 inspection = $342 $ 690 190 $ 248 $
D. Swimming Pools per permit New $ 1,738 $ 1,738 no comparison plan check = $1026 inspection = $862 no comparison < 1000sf = $2235> 1000sf = $2675 base + $354 E. Solar/Photovoltaic - Residential
i. up to 15 kW per permit $ 450 $ 579 $ 450 $ 450
ii. Over 15 kW per kW $ 15 $ 15 $ 15
F. Solar/Photovoltaic - Commercial
i. Up to 50 kW per kW New $ 1,810 $ 1,000 $ 1,000
ii. Between 51kW and 250kW per kW New $ 7 $ 7
iii. Solar Commercial Systems (250kW) per permit New $ 2,534 $ 2,400 $ 2,400 iv. For each kW above 250kW per kW New $ 5 $ 5
3 Building Plan Check Fee each 65% of the
building permit $ -
% of building permit fee:
residential = 85%
commercial = 100%
per hour as billed 65% of building fee 65% of building fee 65% of building fee 4 Mechanical, Electrical, and Plumbing Permits (stand alone A. Furnace each $ 82 $ 579 $ 579 $ 266 $ 61 base + $196 B. Gas Lines each $ 82 $ 579 $ 579 $ 371 $ 123 no comparison C. Water Heater each $ 82 $ 579 $ 579 $ 132 $ 55 no comparison D. Other stand alone building permits each $ 82 $ 579 $ 579 $159 minimum plumbing, electrical = $.61 /sf; mechanical = $.55/sf base + $75
Town of Los Altos Hills Comparative Agencies
Fee No. Fee Description Fee Unit / Type Current Fee Full Cost Recovery Fee
Recommended
Fee Policy Town of Woodside [1] Town of Portola Valley [2] City of Monte Sereno [3] Town of Atherton [4] Town of Hillsborough [5] no comparison - deposit
based on valuation and
charged pe hour by Sq. Ft.
0-8,000 sf = $532
> 8,000 sf = $745
plan check = $123
inspection = $520 up to 3000
sf
> 3000 sf = $862
no comparison
plan check = $265
inspection = $780 up to
5000 sf
> 5000 sf = $1090
Add'l inspection $310
< 5 SQs - Valued @ $11,110 =
$244.40; to 40 SQs valued @
$25k = $440.51; > 40 SQs
valued @ $35,001 = $542.61
no comparison Solar Permit: $190.48 Solar Panels Permit Fee $0 Photovoltaic / Solar Permit
<10kW: $233 per permit
>10kW: $233 per permit
no comparison no comparison
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 3/30/2026 Page 1 of 2
Town of Los Altos Hills Appendix C.2
User Fee Study FY 2025-26
Comparison of Charges for Fee Related Activities and Services Town of Los Altos Hills Comparative Agencies
Fee No. Fee Description Fee Unit / Type Current Fee Full Cost Recovery Fee
Recommended
Fee Policy Town of Woodside [1] Town of Portola Valley [2] City of Monte Sereno [3] Town of Atherton [4] Town of Hillsborough [5] 5 Inspection Fees
A. During normal business Hours per 1/2 hour $ 210 $ 181 $ 181 $ 106 $127 per inspection $ 150 no comparison B. After normal business hours per 1/2 hour $ 240 $ 181 $ 181 $ 127 $ 128 no comparison no comparison C. Reinspection per 1/2 hour $ 210 $ 181 $ 181 $159 per reinspection $127 per inspection $290 per reinspection $206 per inspection D. Inspection for which no fee is otherwise indicated per 1/2 hour $ 210 $ 181 $ 181 $ 106 $ 128 $290 per inspection no comparison 6 Other Fees
A. Appeal Fee
i. Minimum Processing Fee each $ 900 $ 724 $ 724
ii. Additional Processing/Hearing Fee deposit $ 2,000 $ 7,240 $ 7,240 B. Extension of Building Permit each $ 180 $ 362 $ 362 $ 212 no comparison C. Replacement of Inspection Card each $ 80 $ 362 $ 362 no comparison staff time per hour D. Additional Plan Review
i. Minimum Processing Fee - Town Staff each $ 350 $ 543 $ 543 per hour as billed $ 330 $ 206 ii. Plan Check Consultant deposit Actual Cost Actual Cost no comparison $ 260 no comparison E. Temporary Certificate of Occupancy each $ 500 $ 362 $ 362 $ 212 $ 1,766 $ 5,000 F. Credit Card Transaction fees each See Finance See Finance no comparison G. Refund Policy Fee each New $ 358 $ 358 no comparison H. Building Department review of Planning or
Engineering submittals per hour $ 210 $ 362 $ 362 20% of building permit fee I. Expedited Service Fee each
i. Staff Administrative Fee New $ 385 $ 385 $ 420
ii. Consultant Fee New At Cost no comparison
7 Planning and Engineering Review and Inspection Fees varies See Plng/Eng no comparison per hour as billed no comparison no comparison no comparison 8 Penalties
A. Work Without a Permit each up to 4X Permit up to 4X Permit 1x base fee 2x permit cost up to 10x the permit fee B. Construction Time Limits Exceeded penalty Refer to MC Refer to MC no comparison no comparison Persuant to HMC 9 State of CA Fees
A. Green Building Fee each Set by State Set by State
B. Strong Motion Instrumentation & Seismic Hazard
mapping Fee
per page Set by State Set by State
C. Energy Fee per plan set Set by State Set by State
11 Building Hourly Rate - For services requested of Town staff which have no fee listed in this fee schedule. per hour $ 210 $ 362 $ 362 $184 - $339 depending on position No Comparison $ 317 $180 - $360 based on
position
No Comparison
Notes
[1] Woodside 2025-7740 user fee schedule update
[2] Portola Valley Adopted FY 202425 Fee Schedule
[3] Monte Serano Master Fee Schedule 8.18.25
[4] Atherton Master Fee Schedule FY25-26
[5] Hillsborough Fee Schedule 25-26
[6] Portola Valley only: Hourly rates for Town Staff shall be calculated based on the employee’s fully burdened cost which includes salary and all benefit costs [7] Hillsboroug only: The Building Permit Base Fee is based on the valuation of the project, which represents the fair market value of labor and materials required for the scope of work for which the permit is issued.
The valuations are calculated based on the average cost per square foot associated with the scope of work and are determined by the Building Official.
Set by State - No
comparison
Set by State - No comparison Set by State - No comparison Set by State - No comparison
Set by State - No comparison
no comparison
per hour as billed
no comparison Deposit $7,500, Current Fee
$7,358 $ no comparison 360
no comparison no comparison no comparison
no comparison Actual Cost T&M
no comparison no comparison
no comparison no comparison no comparison
no comparison no comparison no comparison no comparison no comparison
NBS - Local Government Solutions
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Prepared by NBS for the Town of Los Altos Hills
APPENDIX C.3
Comparative Fee Survey – Engineering Administration Division
Town of Los Altos Hills APPENDIX C.3
User Fee Study FY 2025-26
Comparison of Charges for Fee Related Activities and Services Engineering Fee Schedule
1 Engineering Review of Planning Applications
A. Site Development and Other Planning Reviews
i. Minor Reviews - Staff review of projects that are minor in nature such as ADU's, residential additions, landscape
improvements, O/M agreements, and remodel projects. Includes more than 50 CY grading review.
per project New $ 1,796 $ 1,796
ii. Major Reviews - Staff review of projects that are more complex in nature such as new residences, demolition and rebuild projects, new pool projects, and new residences with an accessory dwelling unit. Includes 50CY or less grading review. per project New $ 3,593 $ 3,593
iii. Miscellaneous Reviews Engineering Staff (varies; based on scope & actual cost) deposit New $ 1,000
iv. Miscellaneous Reviews Third-Party (varies; based on scope & actual cost)
a. Staff's Third-Party Review Oversight & Deposit
Administration per project 10% of Consultant fee $ 719 $ 719 b. Consultant Fee deposit $500 - $5,000
deposit $ 3,000
B. Engineering Review for Subdivision and Mapping Applications Tentative Map
i. Minor Land Division (<5 lots) - staff review per project $ 725 $ 1,078 $ 1,078 ii. Subdivision (5+ lots) - staff review per project $ 880 $ 1,796 $ 1,796 iii. Modification / Amendment - staff review per project $ 625 $ 359 $ 359 Final Map
i. Minor Land Division (<5 lots): Final Map Review
a. Staff review per project 10% of
Consultant fee $ 1,796 $ 1,796
b. Consultant Fee deposit $ 5,000 $ 5,000
ii. Minor Land Division (<5 lots): Subdivision Improvement Plan Review - staff review
a. Staff's Third-Party Review Oversight & Deposit
Administration per project 10% of Consultant fee $ 1,796 $ 1,796 b. Consultant Fee deposit $ 5,000 $ 5,000
iii. Minor Land Division (<5 lots): Subdivision Improvements - inspections
a. Staff's Third-Party Review Oversight & Deposit
Administration per project 10% added to Consultant Cost $ 1,796 $ 1,796 b. Consultant Fee deposit Actual Cost $ 10,000
iv. Subdivision (5+ lots): Final Map Review deposit
a. Staff's Third-Party Review Oversight & Deposit
Administration per project 10% of Consultant fee $ 2,874 $ 2,874 b. Consultant Fee deposit $ 5,000 $ 10,000
v. Subdivision (5+ lots): Subdivision Improvement Plan Review a. Staff's Third-Party Review Oversight & Deposit
Administration per project 10% added to Consultant Cost $ 2,874 $ 2,874 b. Consultant Fee deposit $ 5,000 $ 10,000
vi. Subdivision (5+ lots): Subdivision Improvement -
Inspections
a. Staff's Third-Party Review Oversight & Deposit
Administration deposit 10% added to Consultant Cost $ 10,000 b. Consultant Fee deposit Actual Cost $ 20,000
vii. Certificate of Correction - staff review per project $ 2,000 $ 359 $ 359 Town of Los Altos Hills Comparative Agencies
No Comparison - Hourly
rates based on position
Parcel/Final Map: Actual
Cost with $23,972 min
deposit
plus $365/lot
Tentative Map: Actual
cost with $20k min deposit No Comparison
No Comparison - Hourly
rates for Inspections or
Excess Plan reviews: $317
per hour
Final Parcel Map: $3,594
Final Tract Map: $10,782
No Comparison - Hourly
rates based on position
No Comparison
No Comparison
No Comparison -
Additional Plan Review or
Inspections billed per
No Comparison -
Additional Plan Review or
Inspections billed per
hour.
Town of Portola Valley [2] City of Monte Sereno [3] Town of Atherton [4] Town of Hillsborough [5] No Comparison -
Additional Plan Review or
Inspections billed per
hour.
Site Development /
Grading Permit: $1,790
fixed fee
Final Maps and
Improvement Plan Checks:
$3,000 deposit (cost
recovery with initial
deposit)
Extension to complete
improvements : $420
No Comparison
Rec'd Fee Level /
Deposit Town of Woodside [1] Fee No.
Fee Name Fee Type /
Unit
Current Fee /
Deposit
Cost of
Service Per
Activity
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 ENG - COMP2, Page 1 of 4
Town of Los Altos Hills APPENDIX C.3
User Fee Study FY 2025-26
Comparison of Charges for Fee Related Activities and Services Town of Los Altos Hills Comparative Agencies
Town of Portola Valley [2] City of Monte Sereno [3] Town of Atherton [4] Town of Hillsborough [5] Rec'd Fee Level / Deposit Town of Woodside [1] Fee No.
Fee Name Fee Type /
Unit
Current Fee /
Deposit
Cost of
Service Per
Activity
C. Other Applications
i. Engineering Review of Lot line Adjustments, Mergers, Certificate of Compliance, Easement Reviews, and Public Easements (utility or pathways) and ROW Dedication
a. Staff's Third-Party Review Oversight & Deposit
Administration per project 10% added to Consultant Cost $ 2,156 $ 2,156 b. Consultant Fee deposit Actual Cost $ 5,000
ii. Sight Distance and Traffic Study Peer Review
a. Staff's Third-Party Review Oversight & Deposit
Administration per project 10% added to Consultant Cost $ 719 $ 719 25% added to time and materials b. Consultant Cost deposit $ 3,000 $ 3,000 Time and Materials D. NPDES C.3 Projects (also applicable to Building Permit Applications, if no Planning Applications)
i. NPDES C.3 Review - Third-party
a. Staff's Third-Party Review Oversight & Deposit
Administration per project 10% added to Consultant Cost $ 719 $ 719 b. Consultant Fee deposit $ 4,000 $ 5,000
ii. NPDES C.3 Maintenance Agreement and Inspections per project $ 3,000 $ 3,593 $ 3,593 No Comparison No Comparison NPDES Site Inspection:
$635 + $1k deposit $ 2,325.00 No Comparison
2 Engineering Review of Building Permits
A. Engineering Review - such as new construction, additions, remodels, pools, decks, and retaining walls. per proejct New $ 1,527 $ 1,527 6% of est. improvement costs First $50k or fraction
there of 5% of value
Exceeding $50k: 3% of
value
At Cost - Hourly based on
Engineering Support Staff
Rates
No Comparison
B. Engineering Review - ADU and SB9 dwelling projects. per project New $ 1,527 $ 1,527 No Comparison No Comparison No Comparison No Comparison C. Erosion Control Inspections per insp. $ 210 $ 719 $ 719 No Comparison No Comparison No Comparison Level 1: $1,951
Level 2: $3,415
Level 3: $5,291 + Actual
Cost in excess of 10 hours
3 Encroachment into the Public Right-of-Way and Public Easements A. Application Fee per permit $ 326 $ 898 $ 898 $ 322.00 $ 165.00 Base fee
With Eng Review: $1,533
W Eng Utility Review:
$2,124
OTC: $952
B. Other Street Charges, where applicable (minimum $520) per sq.ft. $ 11 $ 11 C. Other Pathway Charges, where applicable (minimum $520) per sq.ft. $ 1 $ 1 D. Trenching Fee - Shoulders (minimum $400) per l.f. $ 17 $ 17 E. Driveway Cuts per l.f. $ 17 $ 17
F. Bond Deposit
i. Bond Deposit (Tier 1) - Up to $30,000 project valuation - cash security
deposit $ 3,000 $ 3,000
ii. Bond Deposit (Tier 2) - Over $30,000 project valuation - cash security and bond deposit Valuation Valuation
iii. Bond Processing Fee per deposit 10% added to
Deposit Cost
$ 539 $ 539
iv. Encroachment Permit Application Process violation (3x total encroachment fee) per permit
3X total
Encroachment Fee
Up to 10X
application fee,
(3X minimum)
No Comparison No Comparison No Comparison No Comparison No Comparison Base fee plus $279
No Comparison
No Comparison
No Comparison
Lot Line Adjustment:
Actual cost with $5,000
deposit
Right of Way Landscaping,
Fence, Etc.
Minor Construction: $550
No Comparison
No Comparison
At Cost - Hourly based on
Engineering Support Staff
Rates
No Comparison
Administratinve
Encroachment Permits:
$419
No Comparison
Plan Check
<1 acre: $419
>1 acre: $1,258
No Comparison
No Comparison
No Comparison -
Additional Plan Review or
Inspections billed per
hour.
No Comparison
Based on # of days in
ROW
up to 2 days: $640
3-5 days: $1,380
6-10 days: $2,230
more than 10 days: $5,600
Exploratory Trenching:
$260
No Comparison
No Comparison
Vacating or Roads /
Easements: $1,700 fee
plus $2,500 deposit
No Comparison
Plan Review: $95-$1,000
initial deposit
Inspection $95-$1,000
initial deposit
Certificate of Compliance:
$1,258
No Comparison
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 ENG - COMP2, Page 2 of 4
Town of Los Altos Hills APPENDIX C.3
User Fee Study FY 2025-26
Comparison of Charges for Fee Related Activities and Services Town of Los Altos Hills Comparative Agencies
Town of Portola Valley [2] City of Monte Sereno [3] Town of Atherton [4] Town of Hillsborough [5] Rec'd Fee Level / Deposit Town of Woodside [1] Fee No.
Fee Name Fee Type /
Unit
Current Fee /
Deposit
Cost of
Service Per
Activity
G. Inspection Deposit for Minor Utilities (e.g., sewer laterals) / Projects (above $30k valuation) - that staff can inspect deposit $ 3,000 $10,000 -
$40,000 based on
length and
complexity of
project
No Comparison
Application: $322
Plan Review: $500-$1,000
initial deposit
Inspection $500-$1,000
initial deposit
per hour as billed
No Comparison
Utility
Connect/Disconnect
In Pavement: $770
addl PC per 100 LF: $80
addl Insp per 100 LF.: $105
Outside Pavement: $845
addl PC per 100 LF: $150
addl Insp per 100 LF.: $300
Inspection : Actual cost
Reinspection/Extra
inspection: $254
H. Inspection Deposit for Main Utilities / Major Projects (above $100k valuation) - by Third-Party pending complexity and duration of the project.
i. Staff's Third-Party Review Oversight & Deposit Administration per project 10% added to Consultant Cost $ 1,437 $ 1,437
ii. Consultant Fee deposit / per
day Actual Cost
$10,000 -
$40,000 based on
length and
complexity of
project
I. Traffic Control Plan Review (Traffic Consultant)
i. Staff's Third-Party Review Oversight & Deposit Administration per project 10% added to Deposit Cost
$ 719 $ 719
ii. Standard Lane Closures - Consultant Cost per sheet $ 300 Actual Cost iii. Long-Term Lane Closures (over one week)- Consultant Cost per sheet $ 900 Actual Cost J. Pathway Related Fee
i.. Staking of Pathway by Third-Party Surveyor (only applicable when developers request this service from the Town)
a.Staff's Third-Party Review Oversight & Deposit
Administration per project 10% added to Deposit Cost
$ 719 $ 719
b. Consultant Fee deposit
$3,000 to $8,000
(varies based on
scope and actual
cost)
$3,000 to $8,000
(varies based on
scope and actual
cost)
ii. Review of Pathway staking by Third-Party Surveyor (only applicable if staking survey information provided by developers need to be validated or confirmed)
deposit
a.Staff's Third-Party Review Oversight & Deposit
Administration per project 10% added to Deposit Cost
$ 719 $ 719
b. Consultant Fee deposit $ 3,000 $ 3,000
iii. Pathway Survey/Environmental/Design Review (onsite or offsite) - Engineering Staff (applicable to all pathway projects for staff to oversee)
deposit $ 1,000 $ 1,000 No Comparison No Comparison No Comparison No Comparison No Comparison iv. Pathway Construction Inspections and Compaction Testing (for Engineering staff to inspect pathway construction and for third-party vendors to perform compaction tests)
deposit $ 1,000 $ 1,000 No Comparison No Comparison No Comparison No Comparison No Comparison No Comparison
No Comparison
No Comparison
No Comparison
No Comparison
Traffic Control Permit:
$470
addl inspection: $150 per
week
No Comparison No Comparison
No Comparison
No Comparison No Comparison
No Comparison
No Comparison
No Comparison
No Comparison
Application: $322
Plan Review: $95-$2,500
initial deposit
Inspection $500-$2,000
initial deposit
per hour as billed
No Comparison
No Comparison
Based on # of days in
ROW
up to 2 days: $640
3-5 days: $1,380
No Comparison
NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 ENG - COMP2, Page 3 of 4
Town of Los Altos Hills APPENDIX C.3
User Fee Study FY 2025-26
Comparison of Charges for Fee Related Activities and Services Town of Los Altos Hills Comparative Agencies
Town of Portola Valley [2] City of Monte Sereno [3] Town of Atherton [4] Town of Hillsborough [5] Rec'd Fee Level / Deposit Town of Woodside [1] Fee No.
Fee Name Fee Type /
Unit
Current Fee /
Deposit
Cost of
Service Per
Activity
4 Grading
A. Grading Inspections
i. Standard (over 50 cubic yards involves construction) -Total fee determined after plan review per project New $ 1,796 $ 1,796 Site Development /
Grading Permit: $1,790
fixed fee
No Comparison
less than 50cy: $317
51-100cy: $635
101-1k cy: $635+$35 ea
addtl 100cy
1k-10k cy: $952
10k-100k cy: $2,381
100+ cy: $7,619
Grading
without Detention or
Treatment: $3,115
with Detention: $4,155
With Multiple Detention:
$5,340
With Stormwater
treatment: $4,155
Application: $168
Permit Base: $1,633
Inspections
<500 CY $2,295
500-1,499 cy: $4,316
>1,500 cy: $9,830
B. Grading Moratorium Exception Review
i. Staff's Third-Party Review Oversight & Deposit Administration per project 10% added to Consultant Cost $ 719 $ 719
ii. Consultant Cost deposit $ 5,000 $ 5,000
5 Sewer
A. Sewer Connection Review - by staff deposit $ 1,000 $ 1,796 $ 1,796 B. Sanitary Sewer Main Extension Review - by staff deposit $ 5,000 $ 5,000 C. Connection Fees each As determined in
Town Resolution
D. Industrial Waste Discharge Permit per permit Full Cost to Town Full Cost to Town E. Solid Waste Collection and Disposal Monthly Fee per month See Solid Waste Fee Schedule
See Solid Waste
Fee Schedule
F. Sewer Capacity/Impact/Rate Study
i. Staff Administrative Fee per project 10% added to
Consultant Cost $ 2,156 $ 2,156
ii. Consultant Cost deposit $ 10,000 $ 10,000
6 Other Fees
A. Appeal Fee
i. Minimum Processing Fee per appeal $ 900 $ 2,874 $ 2,874 ii. Additional Processing/Hearing Fee deposit $ 2,000 $ 2,874 $ 2,874 B. Town Attorney Land Use Review (as needed)
i. Staff Administrative Fee per hour 10% added to
legal cost $ 359 $ 359 T&M 239.00 $
ii. Legal Review deposit $ 2,000 $ 2,000 Pass-through of actual costs
$ 390.00
C. Effort Out of Standard Scope actual cost /
hourly
Varies, based on
Scope
Varies, based on
Scope
No Comparison No Comparison No Comparison No Comparison No Comparison D. Fee for any work done without a grading approval / encroachment permit
penalty New Up to 10X
(minimum 3X) No Comparison No Comparison 1X Base Permit Fee 100% of permit No Comparison 7 Engineering Staff Blended Rate - For any fees otherwise not listed per hour $ 228 $ 359 $ 359 $184 - $339 depending on position
No Comparison $ 317.00 $180 - $360 based on
position
No Comparison
TOTALS
[Notes]
[1] Woodside 2025-7740 - User Fee Schedule Update
[2] Portola Valley_ADOPTED_FY 202425 FEE SCHEDULE FINAL [3] Monte Sereno User and Regulatory Fee Study-April 2018 [4] ATHERTON MASTER FEE schedule_FY25-26 SET FEES_2025
[5] Hillsborough Fee Schedule 25-26
No Comparison
Town Council
Consideration of Sewer
Allocation: $1,700
Septic Fees - Private
System
Repair or <50% Expansion:
$210
New or >50% Expansion:
$420
No Comparison
Sewer Video Review:
$736
Sewer service requests -
Actual costs
after hours: $748 min 3
hours
No Comparison
No Comparison No Comparison
No Comparison
No Comparison
No Comparison
No Comparison No Comparison
No Comparison
No Comparison
No Comparison
No Comparison No Comparison No Comparison No Comparison No Comparison NBS - Local Government Solutions
Web: www.nbsgov.com Toll-Free:800.676.7516 ENG - COMP2, Page 4 of 4
ID# General New Fee New
Deposit
Note
P001A Pre-Application Meeting (2026-27) – 15-min appt $75 P001B Pre-Application Meeting (2026-27) – formal meeting $603 P002A Pre-Application Meeting – ADU (2026-27) – 15-min appt $75 P002B Pre-Application Meeting – ADU (2026-27) – formal meeting $603 P003 Additional Plan Review $603
P004 Permit Modification $2,712
P005 Extension – Administrative $301
P006 Extension – City Council $904
P007 Site Analysis $603 $603
P008 Appeal $2,411 $2,411
P008 Note
P011 NPDES C.3 Review $795 $5,000
P012 Sight Distance and Traffic Study Peer Review $795 $3,000 P013 Sewer Capacity/Impact/Rate Study $1,987 $10,000
P014 Town Attorney Land Use Review $301 $2,000
# Zoning Permits New Fee New
Deposit
P020 General Zoning Permit $0
P021 Fence Permit – Administrative $1,507
P022 Fence Permit – Public Hearing $2,109
P023 Wireless Facility Mod – Administrative $1,808
P024 Oak Tree Removal $904
P025 Oak Tree Removal (Dead/Emergency) $301
P026 Arborist Report Review $1,000
P026 Note
# Site Development New Fee New
Deposit
P030 Minor Administrative Review $9,342
P031 Major Administrative Review $10,849
P032 Site Development Hearing Review $15,369
P033 Fast Track Hearing Review $18,383
P034 Planning Commission Hearing Review $21,396
P035 Conditional Development Permit $5,726
P036 Geotechnical Report Review $10,000
P037 Grading Policy Exception Planning Commission Review $5,726 P038 Landscape Performance Deposit – Director’s Discretion $10,000 # Variances and Conditional Use Permits New Fee New
Deposit
P050 Minor Variance - Site Development Committee $1,808 Deposits will be charged the actual cost of time & materials plus a 10% administrative fee to cover the Town’s costs for engineering, planning and building fees.
The Planning Appeal fee is set per Article 10 in Chapter 1 of Title 10 (Zoning) in the Municipal Code. The fee is non-refundable, and the deposit is used to cover all time accrued in the review and processing of the appeal
This Arborist Report Review fee is collected when a peer review of an arborist report is necessary.
ITEM 8A ATTACHMENT 4
P051 Major Variance - Planning Commission $5,726
P052 Conditional Use Permit - Planning Commission $0
P053 Conditional Use Permit - City Council $2,109 $24,410 P054 CUP Renewal/Amendment - Planning Comm. $0
P055 CUP Renewal/Amendment – City Council $2,109 $24,410 P063 Initial Study/Negative Declaration/EIR (NEW) $301
# Planning Staff Billable Rates Rate
P075 Planning Staff Blended Rate (NEW) $301/hr.
P075 Note
# Subdivisions and Mapping New Fee New
Deposit
P080 Minor Land Division (<5 lots)
P080A Minimum Processing Fee (NEW) $18,081
P081B Additional Processing (NEW) $5,424
P081 Subdivision (5+ lots)
P081 SB9 Lot Split (NEW) $4,219
P082 Extension $3,014
P083 Modification/Amendment $1,808 $5,424
P087 Lot-Line Adjustment and Merger $301
P088 Certificate of Compliance $301
P089 Easement Review $301
# Short-Term Rental Licenses New Fee New
Deposit
P110 Short-Term Rental License (initial) $603
P111 Short-Term Rental Renewal $301
P112 Conditional Short-Term Rental License $1,205
P110 to
P112 Note
# Other Fees New Fee New
Deposit
P119 Annexation (NEW) $1,205 $30,136
P120 General Plan Amendment $1,205 $12,054
P121 LAHMC Amendment $1,205 $12,054
P122 Zoning Ordinance Interpretation $0
P123 Historic Review/Mills Act Agreement $904 $4,219
P124 Application Process Violation
Up to 10x
of
applicable
fee
P125 Post Entitlement Building Permit Review (NEW) $301 P126 Code Compliance Inspection (NEW) $603
P127 Street Address Change (Moved from Building) $904
P128 Williamson Act (NEW) $1,205 $12,054
Planning Staff Billable Rates are the rates used when staff time is billed against a deposit.
Short-Term Rental Licenses fees are set per LAHMC Section 10-1.1206.
Tentative Map
Other Applications
# Impact and In-Lieu
P130 New Single-Family Residence
P131 Accessory Dwelling Unit (900 sq ft or larger)*
P132 Additions (900 sq ft or larger)
P133 Equestrian Barns (900 sq ft or larger)
P133 Note
P140 Park and Recreation In-Lieu Fee
P141 Storm Drainage Fee
Current Fee
Pathway Fees:
P141 Note
This fee assessed on all subdivisions for new hardscape/impervious area added within a public right-of-way or easement.
Planned Drainage Facilities fee is set per LAHMC Title 8, Chapter 7, 8-7.05). $0
$5.49 per sq/ft
$5.49 per sq/ft
$5.49 per sq/ft
Pathway Impact Fees are set by Resolution 62-19 and amended by Program A10 in the Town' s 6 cycle Housing Element for Accessory Dwelling Units (ADUs). The Pathway Impact fee for ADUs shall be waived for the Planning Period 2023-2031.
See LAHMC 9-1.14
$0.69/sf
ID# Application and Permit New Fee New Deposit
B001 Building Permit Base Fee $0
B001 Construction Valuations (Building Permits)
Building Permit – Multiplier N/A
Service Fee up to $50,000 $1,267
Each additional $1,000 or fraction thereof $39.82 per $1,000 Service fee @ $100,001 $3,258
Each additional $1,000 or fraction thereof $12.22 per $1,000 Service fee @ $500,001 $8,145
Each additional $1,000 or fraction thereof $5.07 per $1,000 Service fee @ $1,000,001 $10,679
Each additional $1,000 or fraction thereof $0.63 per $1,000 Service fee @ $5,000,001 $13,213
Each additional $1,000 or fraction thereof $2.64 per $1,000 B001
Note
B002 Building Plan Check Administrative Fee (NEW)
28% of Building
Permit Fee
B003 Plan Check Fee
65% of Permit Fee
(Town keeps 25%
and Contractor keeps
75%) OR 48.75% of
Building Fee
B004 Swimming Pools (NEW) $1,738
B005 Furnace $579
B006 Gas Lines $579
B007 Water Heater $579
B008 Roofing $579
B009A Solar – Residential up to 15kW $450
B009B Solar – Residential per kW over 15kW $15 per kW
B009C Solar – Commercial up to 50 kW (NEW) $1,000
B009D Solar – Commercial between 51 kW and 250 kW (NEW) $7 B009E Solar – Commercial (250 kW) (NEW) $2,400
B009F Solar – Commercial for each kW above 250 kW (NEW) $5 B009
Note
B010 Other Stand-Alone Building Permits (NEW) $579
B013 Demolition $579
B015 Plan Retention Fee $0
B016 Plan Retention Fee (electronic plans) $0
# Planning and Engineering Review and Inspection New Fee New Deposit B020 Site Development Review $0
B021 Site Development Compliance Inspections $0
B022 ADU Plan Review $0
B023 ADU Compliance Inspections $0
B020 to
B023
Note
B024 NPDES C.3 Maintenance Agreement and Inspections Moved to Engineering B025 Geotechnical Report Review $2,000
# California Passthroughs
B030
Building Standards Administration Special Revolving Fund (BSASRF) or Green Fee
B030
Note
B031 Strong Motion Instrumentation Program (SMIP)
The BSASRF fee is set per California Health and Safety Code Section 18931.6.
The increments in the table are meant to measure the rate of change between the tier above and the next tier, so there isn't a need for the outcome to follow a specific downward pattern. Instead, these values simply reflect the transition between each Solar energy system fees are set by California Government Code Section 66015.
These review and inspection fees are assessed to all building permits that are subject to Planning and Engineering review and compliance inspections. If more than three reviews are required to issue a permit or more than six inspections required to finalize a permit, additional review or inspections fees may be assessed.
Fee
$4/$100,000 of assessed valuation
(Minimum $1/$25,000 of valuation)
$0.13/$1,000 of assessed valuation
B031
Note
B032 Disability Access and Education Revolving Fund (DAERF) B032
Note
# Inspections New Fee New Deposit
B040 During normal business hours $181
B041 After normal business hours $181
B042 Reinspection $181
B043 Inspection for which no fee is otherwise indicated $181 B044 Code Compliance Inspection $0
# Other Permit Activities New Fee New Deposit
B049A Appeal Fee - Initial Processing $724
B049B Appeal Fee - Additional Processing (Deposit) $7,240 B050 Extension of Building Permit $362
B051 Replacement Inspection Card $362
B052 Additional Plan Review $543
B052
Note
B053 Temporary Certificate of Occupancy $362
B053
Note
B054 Street Address Change Moved to Planning
B055 Work Without a Permit
Up to 4X the
Building Permit Fee
B055
Note
B056 Credit Card Transaction Fees (NEW) 3.5%
B057 Refund Policy Fee Per City Policy
B058 Building Department Review of Planning/Engineering $362 B059 Expedited Service Fee (NEW) $362
# Planned Drainage Facilities New Fee New Deposit
B065 Impermeable Structure (per sq ft of development area added) $0.96/s.f.
B065
Note
The violation fee is set by Resolution 77-23 in reference to Municipal Code sections 8-8.05 and 10-2.1318 with the specific amount determined by the Community Development Director based on the nature of the violation.
Planned Drainage Facilities fee is set per LAHMC Title 8, Chapter 7, 8-7.05. This fee is not charged for ADUs which are 750 sq/ft or less per Government Code Section 66311.5, subdivision (c)(1) The SMIP fee is set per Public Resources Code Section 2705. $4
The DAERF fee is set per Government Code Section 4467.
Additional Plan Review costs are applied when an application requires more than three plan checks to be completed. y the Building Official is required to issue a Temporary Certificate of Occupancy and the project must demonstrate special circ
# Site Development New Fee New Deposit
Note
E001A Site Development and Other Planning Reviews – Minor Reviews (NEW) $1,796 E001B Site Development and Other Planning Reviews – Major Reviews (NEW) $3,593 E001C Site Development and Other Planning Reviews – Miscellaneous Reviews Engineering Staff (NEW) $1,000 $1,000 E001D Site Development and Other Planning Reviews – Miscellaneous Reviews Third Party $719 $3,000 E002A Tentative Map – Minor Land Division (<5 lots) $1,078 E002B Tentative Map – Subdivision (5+ lots) $1,796
E002C Tentative Map – Modification/Amendment $359
E003A Final Map – Minor Land Division (<5 lots) $1,796 $5,000 E003B Final Map – Minor Land Division (<5 lots) Subdivision Improvement Plan Review $1,796 $5,000 E003C Final Map – Minor Land Division (<5 lots) Subdivision Improvements – Inspections $1,796 $10,000 E003D Final Map – Subdivision (5+ lots) $2,874 $10,000
E003E Final Map – Subdivision (5+ lots) Improvement – Plan Review $2,874 $10,000 E003F Final Map – Subdivision (5+ lots) Subdivision Improvements – Inspections $30,000 E004A
Engineering Review of Lot Line Adjustments, Mergers, Certificate of Compliance, Easement Reviews, Public Easements (Utility or Pathways), and ROW Dedication $719 $3,000 E005A NPDES C.3 Projects Review $719 $5,000
E005B NPDES C.3 Maintenance Agreement and Inspections $3,593 # Engineering Review of Building Permits New Fee New Deposit E006A Engineering Review (New construction, additions, remodels, pools, decks, and retaining walls) *NEW* $1,527 E006B Engineering Review – ADU and SB9 *NEW* $1,527
E006C Erosion Control Inspections $719
# Street and Pathway Excavation Permit New Fee New Deposit E007 Other Street Charges
$520 + $11/sq ft of
area over 47/sq ft
E008 Other Pathway Charges
$520 + $11/sq ft of
area over 47/sq ft
# Encroachment into Public Right-of-Way New Fee New Deposit E011 Application Fee $898
E012A Inspection Deposit for Minor Utilities $10,000-$40,000 E012B Inspection Deposit for Major Utilities $1,437 $10,000-$40,000 E013 Trenching Fee
$400 + $17/lf of trench
over 24lf
E015 Driveway Cuts $17/lf
E017 Sight Distance and Traffic Study Peer Review $719
E018 Traffic Control Plan Review for Standard Lane Closure (Traffic Consultant) $300 per sheet E019 Traffic Control Plan Review for Long Term Lane Closure (Traffic Consultant) $900 per sheet E020 Stalking of Pathway by Third-Party Surveyor $719 $3,000 E021 Review of Pathway Stalking by Third-Party Surveyor $719 $1,000 E022 Pathway Survey/Environmental/Design Review $1,000
E023 Pathway Construction Inspections and Compaction Testing $1,000 # Grading New Fee New Deposit
E024 Grading Inspections *NEW* $1,796
E025 Grading Moratorium Exception Review $719 $5,000
# Engineering Staff and Consultant Billable Rates
E035 Engineering Staff Fully Burdened Hourly Rate (FBHR) E035 Note
# Sewer Disposal New Fee New Deposit
E038 Sewer Connection Review by Staff $1,796
E039 Sanitary Sewer Main Extension Review by Staff $5,000 E040 Sewer Reimbursement Fee
When connecting to privately developed sewer line
E041 Annual Sewer Charge
E042 Industrial Waste Discharge Permit
E043 Solid Waste Collection and Disposal Monthly Fee See Solid Waste Fee Schedule E044 Sewer Capacity/Impact/Rate Study $2,156 $10,000
E045 Sewer Connection Fee (Residence)
E046 Sewer Connection Fee (Church)
E047 Sewer Connection Fee (Country Club)
E048 Sewer Connection Fee (Office)
E049 Sewer Connection Fee (Fire Station)
E050 Sewer Connection Fee (Elementary School)
E051 Sewer Connection Fee (Junior High School)
E052 Sewer Connection Fee (High School)
E053 Sewer Connection Fee (Junior College)
Deposits will be charged the actual cost of time & materials plus a 10% administrative fee to cover the Town’s costs.
Rate
As determined in Town Resolution
As determined in Town Resolution
As determined in Town Resolution
$359/hr.
Engineering Staff and Consultant Billable Rates are the rates used when staff time is billed against a deposit.
As determined in Town Resolution
As determined in Town Resolution
Full Cost
As determined in Town Resolution
As determined in Town Resolution
As determined in Town Resolution
As determined in Town Resolution
As determined in Town Resolution
As determined in Town Resolution
E054 Sewer Connection Fee (Boarding Schools) # Other Charges New Fee New Deposit E055 Appeal Fee $2,874 $2,874
E056 Town Attorney Land Use Review $359
E057 Effort Out of Standard Scope Varies, based on scope E058 Fee for any work done without grading approval (NEW) Up to 10X As determined in Town Resolution
ID# General Current
Fee
Proposed
Fee
Current
Deposit
Proposed
Deposit
Note
P001 Pre-Application Meeting $520
P001A Pre-Application Meeting (2026-27) – 15-min appt $75 P001B Pre-Application Meeting (2026-27) – formal meeting $603 P002 Pre-Application Meeting - ADU $410
P002A Pre-Application Meeting – ADU (2026-27) – 15-min appt $75 P002B Pre-Application Meeting – ADU (2026-27) – formal meeting $603 P003 Additional Plan Review $625 $603
P004 Permit Modification $1,450 $2,712
P005 Extension – Administrative $250 $301
P006 Extension – City Council $1,140 $904
P007 Site Analysis $260 $603 $0 $603
P008 Appeal $900 $2,411 $2,000 $2,411
P008 Note
P011 NPDES C.3 Review $795 $4,000 $5,000
P012 Sight Distance and Traffic Study Peer Review $795 $3,000 $3,000 P013 Sewer Capacity/Impact/Rate Study $1,987 $10,000 $10,000 P014 Town Attorney Land Use Review $301 $2,000 $2,000
# Zoning Permits Current
Fee
Proposed
Fee
Current
Deposit
Proposed
Deposit
P020 General Zoning Permit $260 $0
P021 Fence Permit – Administrative $520 $1,507
P022 Fence Permit – Public Hearing $1,140 $2,109
P023 Wireless Facility Mod – Administrative $2,180 $1,808 P024 Oak Tree Removal $250 $904
P025 Oak Tree Removal (Dead/Emergency) $0 $301
P026 Arborist Report Review $500 $1,000
Deposits will be charged the actual cost of time & materials plus a 10% administrative fee to cover the Town’s costs for engineering, planning and building fees.
The Planning Appeal fee is set per Article 10 in Chapter 1 of Title 10 (Zoning) in the Municipal Code. The fee is non-refundable, and the deposit is used to cover all time accrued in the review and processing of the appeal ITEM 8A ATTACHMENT 5
P026 Note
# Site Development Current
Fee
Proposed
Fee
Current
Deposit
Proposed
Deposit
P030 Minor Administrative Review $1,560 $9,342
P031 Major Administrative Review $3,010 $10,849
P032 Site Development Hearing Review $4,160 $15,369
P033 Fast Track Hearing Review $4,880 $18,383
P034 Planning Commission Hearing Review $7,125 $21,396
P035 Conditional Development Permit $2,180 $5,726
P036 Geotechnical Report Review $2,000 $10,000
P037 Grading Policy Exception Planning Commission Review $1,560 $5,726 P038 Landscape Performance Deposit – Director’s Discretion $5,000 $10,000 # Variances and Conditional Use Permits Current
Fee
Proposed
Fee
Current
Deposit
Proposed
Deposit
P050 Minor Variance - Site Development Committee $3,120 $1,808 P051 Major Variance - Planning Commission $5,200 $5,726 P052 Conditional Use Permit - Planning Commission $6,080 $0 P053 Conditional Use Permit - City Council $880 $2,109 $6,000 $24,410 P054 CUP Renewal/Amendment - Planning Comm. $3,840 $0
P055 CUP Renewal/Amendment – City Council $880 $2,109 $6,000 $24,410 # Environmental Review Current
Fee
Proposed
Fee
Current
Deposit
Proposed
Deposit
P060 Technical Environment Study Review $1,500 $0
P061 Preparation of Initial Study/NegDec by Staff $7,500 $0 P062 Preparation of Initial Study/NegDec/EIR by Outside Consultant Actual Cost $0
P062 Note
P063 Initial Study/Negative Declaration/EIR (NEW) $301
# Planning Staff Billable Rates
P070 Community Development Director
P071 Principal Planner
This Arborist Report Review fee is collected when a peer review of an arborist report is necessary.
Deposits for Initial Study/NegDec/EIR prepared by an Outside Consultant shall be based on the Outside Consultant proposed fee for services.
Rate
$278/hr.
$246/hr.
P072 Senior Planner
P073 Associate Planner
P074 Assistant Planner
P075 Planning Staff Blended Rate (NEW)
P075 Note
# Subdivisions and Mapping Current
Fee
Proposed
Fee
Current
Deposit
Proposed
Deposit
P080 Minor Land Division (<5 lots) $725 $5,000
P080A Minimum Processing Fee (NEW) $18,081
P081B Additional Processing (NEW) $5,424
P081 Subdivision (5+ lots) $880 $10,000
P081 SB9 Lot Split (NEW) $4,219
P082 Extension $550 $3,014
P083 Modification/Amendment $625 $1,808 $2,500 $5,424
P084 Minor Land Division (<5 lots) $5,000 Moved to
Engineering
P085 Subdivision (5+ lots) $5,000 Moved to
Engineering
P086 Certification of Correction $2,000 Moved to
Engineering
P087 Lot-Line Adjustment and Merger $725 $301 $3,500 $0 P088 Certificate of Compliance $725 $301 $3,500 $0
P089 Easement Review $301 $3,500 $0
# Annexation Current
Fee
Proposed
Fee
Current
Deposit
Proposed
Deposit
Up to Four Lots
(deposit is per number of lots)
More than Four Lots
(deposit is per number of lots)
P102 Extension/Modification $205 $0 $2,000 $0
P100 $880 $5,000
P101 $880 $5,000
$0
$0
$0
Final Map
Other Applications
Tentative Map
$233/hr.
$220/hr.
$213/hr.
$301/hr.
Planning Staff Billable Rates are the rates used when staff time is billed against a deposit. $0
# Short-Term Rental Licenses Current
Fee
Proposed
Fee
Current
Deposit
Proposed
Deposit
P110 Short-Term Rental License (initial) $205 $603
P111 Short-Term Rental Renewal $105 $301
P112 Conditional Short-Term Rental License $1,350 $1,205 P110 to
P112 Note
# Other Fees Current
Fee
Proposed
Fee
Current
Deposit
Proposed
Deposit
P119 Annexation (NEW) $1,205 $30,136
P120 General Plan Amendment $880 $1,205 $5,000 $12,054
P121 LAHMC Amendment $880 $1,205 $5,000 $12,054
P122 Zoning Ordinance Interpretation $830 $0
P123 Historic Review/Mills Act Agreement $725 $904 $3,000 $4,219 P124 Application Process Violation
Up to 10x
of
applicable
fee
Up to 10x
of
applicable
fee
P125 Post Entitlement Building Permit Review (NEW) $301 P126 Code Compliance Inspection (NEW) $603
P127 Street Address Change (Moved from Building) $650 $904 P128 Williamson Act (NEW) $1,205 $12,054
# Impact and In-Lieu
P130 New Single-Family Residence
P131 Accessory Dwelling Unit (900 sq ft or larger)*
P132 Additions (900 sq ft or larger)
P133 Equestrian Barns (900 sq ft or larger)
P133 Note
P140 Park and Recreation In-Lieu Fee
P141 Storm Drainage Fee
Pathway Impact Fees are set by Resolution 62-19 and amended by Program A10 in the Town' s 6 cycle Housing Element for Accessory Dwelling Units (ADUs). The Pathway Impact fee for ADUs shall be waived for the Planning Period 2023-2031. $10,943
$3,826
$3,826
$3,826
$5.49 per sq/ft
$0
$5.49 per sq/ft
$5.49 per sq/ft
$0.69/sf
See LAHMC 9-1.14
Short-Term Rental Licenses fees are set per LAHMC Section 10-1.1206.
Current Fee Proposed Fee
Pathway Fees:
P141 Note This fee assessed on all subdivisions for new hardscape/impervious area added within a public right-of-way or easement.
Planned Drainage Facilities fee is set per LAHMC Title 8, Chapter 7, 8-7.05).
ID# Application and Permit Current Fee Proposed Fee
B001 Building Permit Base Fee $240 $0
B001 Construction Valuations (Building Permits)
Building Permit – Multiplier 0.9% of project valuation N/A Service Fee up to $50,000 $690 $1,267
Each additional $1,000 or fraction thereof $9 $39.82 per $1,000 Service fee @ $100,001 $1,140 $3,258
Each additional $1,000 or fraction thereof $9 $12.22 per $1,000 Service fee @ $500,001 $4,740 $8,145
Each additional $1,000 or fraction thereof $9 $5.07 per $1,000 Service fee @ $1,000,001 $9,240 $10,679
Each additional $1,000 or fraction thereof $9 $0.63 per $1,000 Service fee @ $5,000,001 $45,240 $13,213
Each additional $1,000 or fraction thereof $9 $2.64 per $1,000 B001
Note
B002 Building Plan Check Administrative Fee (NEW) 28% of Building Permit Fee B003 Plan Check Fee
65% of Permit Fee
65% of Permit Fee (Town keeps
25% and Contractor keeps 75%)
OR 48.75% of Building Fee
B004 Swimming Pools (NEW) N/A $1,738
B005 Furnace $82 $579
B006 Gas Lines $82 $579
B007 Water Heater $82 $579
B008 Roofing
$375 + 0.9% of project
valuation >$50,000 $579
B009A Solar – Residential up to 15kW $450 $450
B009B Solar – Residential per kW over 15kW $15 per kW $15 per kW B009C Solar – Commercial up to 50 kW (NEW) $1,000
B009D Solar – Commercial between 51 kW and 250 kW (NEW) $7 B009E Solar – Commercial (250 kW) (NEW) $2,400
B009F Solar – Commercial for each kW above 250 kW (NEW) $5 B009
Note
B010 Other Stand-Alone Building Permits (NEW) $579
B013 Demolition $180 $579
B015 Plan Retention Fee $25/page $0
B016 Plan Retention Fee (electronic plans) $75 $0
The increments in the table are meant to measure the rate of change between the tier above and the next tier, so there isn't a need for the outcome to follow a specific downward pattern. Instead, these values simply reflect the transition between each tier—there’s no requirement for them to be linear or for the increments to decrease consistently.
Solar energy system fees are set by California Government Code Section 66015.
# Planning and Engineering Review and Inspection Current Fee Proposed Fee Current Deposit Proposed Deposit
B020 Site Development Review $830 $0
B021 Site Development Compliance Inspections $980 $0
B022 ADU Plan Review $725 $0
B023 ADU Compliance Inspections $830 $0
B020 to
B023
Note
B024 NPDES C.3 Maintenance Agreement and Inspections $3,000 Moved to
Engineering
B025 Geotechnical Report Review $2,000 $2,000
# California Passthroughs
B030
Building Standards Administration Special Revolving Fund (BSASRF) or Green Fee
B030
Note
B031 Strong Motion Instrumentation Program (SMIP)
B031
Note
B032 Disability Access and Education Revolving Fund (DAERF) B032
Note
# Inspections Current Fee Proposed Fee Current Deposit Proposed Deposit
B040 During normal business hours $210 $181
B041 After normal business hours $240 $181
B042 Reinspection $210 $181
B043 Inspection for which no fee is otherwise indicated $210 $181 B044 Code Compliance Inspection $300 $0
# Other Permit Activities Current Fee Proposed Fee Current Deposit Proposed Deposit
B049A Appeal Fee - Initial Processing $900 $724
B049B Appeal Fee - Additional Processing (Deposit) $2,000 $7,240 B050 Extension of Building Permit $180 $362
B051 Replacement Inspection Card $80 $362
B052 Additional Plan Review $350 $543
B052
Note
B053 Temporary Certificate of Occupancy $500 $362
The BSASRF fee is set per California Health and Safety Code Section 18931.6. $0.13/$1,000 of assessed valuation
The SMIP fee is set per Public Resources Code Section 2705. $4
The DAERF fee is set per Government Code Section 4467.
These review and inspection fees are assessed to all building permits that are subject to Planning and Engineering review and compliance inspections. If more than three reviews are required to issue a permit or more than six inspections required to finalize a permit, additional review or inspections fees may be assessed.
Fee
$4/$100,000 of assessed valuation
(Minimum $1/$25,000 of valuation)
Additional Plan Review costs are applied when an application requires more than three plan checks to be completed.
B053
Note
B054 Street Address Change $650 Moved to Planning
B055 Work Without a Permit
Up to 4X the Building
Permit Fee Up to 4X the Building Permit Fee
B055
Note
B056 Credit Card Transaction Fees (NEW) 3.5%
B057 Refund Policy Fee Per City Policy
B058 Building Department Review of Planning/Engineering $362 B059 Expedited Service Fee (NEW) $362
# Performance Deposits Current Fee Proposed Fee Current Deposit Proposed Deposit
B060 Building Permit Final Deposit (refunded after permit finalized) 0.9% of valuation $0 B061 Gas Utility Deposit $20,000 $0
B062 Electric Utility Deposit $40,000 $0
# Planned Drainage Facilities Current Fee Proposed Fee Current Deposit Proposed Deposit
B065 Impermeable Structure (per sq ft of development area added) $0.96/s.f. $0.96/s.f.
B065
Note
Approval by the Building Official is required to issue a Temporary Certificate of Occupancy and the project must demonstrate special circumstances.
The violation fee is set by Resolution 77-23 in reference to Municipal Code sections 8-8.05 and 10-2.1318 with the specific amount determined by the Community Development Director based on the nature of the violation.
Planned Drainage Facilities fee is set per LAHMC Title 8, Chapter 7, 8-7.05. This fee is not charged for ADUs which are 750 sq/ft or less per Government Code Section 66311.5, subdivision (c)(1)