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14 3.8.3 Ensure any public information provided by the city is consistent with that being disseminated by the County
Joint Information Center. City public information should not discuss radiological or plant conditions.
3.9 Ensure that an EWEC Command Center(s) has been established for city field staff.
3.10 Identify what activities or events are taking place in the city that may need to be cancelled or concluded if the emergency escalates. Activities could include special events, construction projects, etc.
3.10.1 Request information from the County EOC regarding the current situation and prognosis if additional information is needed for event cancellation.
3.10.2 Revisit throughout the emergency. Request conference call as needed.
3.11 Identify city run parks and beaches. Discuss with city staff the logistics and timing to implement closures.
3.11.1 Discuss with County EOC if the situation and prognosis dictates closures of parks and beaches.
3.12 Stay informed on any schools closures and relocations in the area.
LMUSD schools relocate to Nipomo High School.
3.12.1 If schools need assistance in relocation, they will coordinate with COE REP at the County EOC. Be
prepared to offer LE or other assistance as requested.
3.13 Identify if any city-run recreational activities including before and after school programs should be closed. Coordinate transportation for children as necessary.
3.14 Remain aware of the forecasted weather and wind direction should a radiological release occur.
3.15 Stay abreast of any Protective Actions Decisions being directed (Evacuation, Shelter in Place, or Ingestion of Potassium Iodide) for PAZs near the plant.
3.15.1 Consider any effects they may have on the city and coordinate with County EOC for any assistance needed.
3.16 Be prepared should the situation escalate and Protective Actions be directed for the City of Pismo Beach. Discuss potential with County Emergency Services Director as needed.
3.16.1 Implement Protective Actions as directed for PAZ 6, or the portion of PAZ 3 within the city.
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15 3.17 Ensure 24 hour staffing of all city emergency operations positions.
3.18 Advise Mayor and City Council of current status at regular intervals.
3.19 Ensure that adequate steps are taken to draft emergency proclamations.
3.20 Ensure communication and coordination with the County EOC.
3.21 Continue to provide briefings to EOC staff and field responders until the emergency concludes.
4. RECOVERY AND RE-ENTRY
4.1 Do not allow reentry, return, or recovery procedures to begin until authorized by the County EOC.
4.2 As directed, coordinate reentry to the City when appropriate.
End of Checklist
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16 CHECKLIST 3: WATCH COMMANDER
1. NOTIFICATION
1.1 The City Watch Commander is notified of an incident at DCPP by the City Police Department Dispatcher.
2. UNUSUAL EVENT
2.1 Record information provided by the City Police Department Dispatcher.
2.2.1 Ensure they notified Grover Beach Police Department.
2.2 Notify the following:
2.2.1 City Manager (Emergency Services Director) or Designee.
2.2.2 Fire Chief (Emergency Services Coordinator) via Cal Fire/County Fire Dispatch.
2.2.3 Police Chief (Alternate Emergency Services Coordinator).
2.3 Update these individuals if the situation escalates, downgrades or terminates.
3. ALERT, SITE AREA EMERGENCY, OR GENERAL EMERGENCY
3.1 Record information received.
3.2 Notify the:
3.2.1 City Manager/Emergency Services Director or Designee.
3.2.2 Fire Chief/Emergency Services Coordinator, via Cal Fire/County Fire Dispatch.
3.2.3 Police Chief/Alternate Emergency Services Coordinator.
3.2.4 Director of Public Works.
3.2.5 Community Development Director.
3.2.6 Director of Administrative Services.
3.3 Ensure Red Phone is adequately staffed to ensure continuing phone calls are received. Once the EOC’s are activated, Red Phone calls can be answered in the EOC.
3.3.1 See Appendix 6 for a Communication Update form that can be used to record emergency information received.
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17 3.3.2 Ensure Grover Beach is notified until their EOC is staffed and can receive Red Phone calls directly.
Note* Red Phone calls will continue to be made throughout the emergency.
End of Checklist
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18 CHECKLIST 4: POLICE CHIEF
1. UNUSUAL EVENT, no response required.
2. ALERT, SITE AREA EMERGENCY, OR GENERAL EMERGENCY
2.1 Report to the City EOC
2.2 Obtain additional information from County EOC and standby for escalation, downgrade or termination of the event.
2.3 Initiate mobilization of the Police Department. Additional personnel should be called up to ensure 24 hour staffing.
2.4 Ensure field staff are provided dosimetry and a safety briefing before their assignments.
2.5 Implement direction from County EOC concerning precautionary and protective actions.
2.5.1 Establish communications with Traffic/Evac Branch and Law Branch.
2.6 Traffic management and control during evacuation:
2.6.1 The overall traffic management will be under the general direction of the California Highway Patrol (CHP). The
Police Department will control traffic on city streets to route traffic on the Hwy 101 and State Route 1.
2.6.1.1 See Traffic and Evacuation Maps in
Appendix 2
2.6.2 Coordinate all traffic control with County EOC Traffic/Evac Branch.
2.6.3 Check evacuation routes for damage and obstructions.
Remove impediments.
2.6.4 Evacuation to the north will be along Highway 101 and Price Canyon Road. Evacuation to the south will be
Highway 101 and State Route 1.
2.6.5 Request Public Works Department place signs, cones and barricades to direct traffic to the evacuation routes.
2.6.6 Direct patrol staff to monitor the progress of sheltering and/or evacuation and provide reports to the City EOC.
2.7 Security patrol. Security patrol will be initiated in evacuated areas to prevent looting and vandalism.
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19 2.7.1 Depending on the situation, patrols may continue or staff may be asked to leave the evacuation area once the area is cleared.
2.7.2 Perimeter Control: The police department will establish perimeter access controls as needed and coordinate with the County EOC.
2.8 Communications: Police dispatch will support the emergency response.
2.8.1 Identify how Red Phone calls will continue to be received.
Use Appendix 6: Communication Update Form for
continuing emergency information received as desired.
2.8.1.1 Ensure Grover Beach is notified until their
EOC is staffed and can receive Red Phone
calls directly.
2.8.2 Ensure emergency information is shared with EOC and field responders.
2.9 Assist other City departments as requested and resources permit.
3. ROUTE ALERTING AND NOTIFICATION
Should one or more sirens or the EAS fail, back up route alerting may be utilized.
Standard route alerting messages are included in SOP 64 for field staff. In the case that route alerting and notification will be utilized, notification messages will be drafted by the County EOC and provided to field personnel per applicable PAZ.
At the request of the Sheriff’s Watch Commander, coordinate with the fire department to provide route alerting to residents in the event of failure of one or more Early Warning System sirens.
If large portions of the siren system fail, Route Alerting Mobilization Centers may need to be opened to coordinate route alerting. The city may be asked to help staff these centers. Instructions are provided in SOP 64.
3.1 At the direction of the Sheriff’s Watch Commander or County EOC, conduct route alerting for the following sirens or routes:
3.1.1 Find applicable siren route maps in SOP 64.
3.1.2 Follow procedures in SOP 64 and dispatch staff to provide route alerting. Notify County EOC or SHWC when
complete.
3.2 Upon request of the Sheriff’s Watch Commander or County EOC to activate a Route Alerting Mobilization Center(s):
3.2.1 Identify where the Mobilization Center is located
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20 3.2.2 Assign a staff person to serve as Mobilization Center Coordinator and use SOP 64 for their instructions.
3.2.3 Acquire as many resources as possible that can help with route alerting and direct them to report to Mobilization Center.
3.2.4 Once Mobilization Center is activated, notify County EOC or SHWC.
3.3 Even if all sirens work, providing additional notification efforts is ideal.
Consider sending patrols to recreating areas where people may be without communication systems.
3.3.1 Ensure all staff are kept abreast of the emergency situation, to ensure proper information can be provided to the public.
4. CONTINUING OPERATIONS
4.1 Ensure field staff provide reports on current situation around the City.
Keep City Manager abreast of information.
4.2 Ensure any protective actions ordered are implemented and the safety of staff and the public is top priority.
4.3 Do not permit reentry to evacuated or sheltered areas until the orders have been released.
End of Checklist
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21 CHECKLIST 5: PUBLIC WORKS DEPARTMENT
1. NOTIFICATION
The Public Works Director is notified by the Police Watch Commander.
2. UNUSUAL EVENT
No action necessary.
3. ALERT, SITE AREA EMERGENCY, OR GENERAL EMERGENCY
The Public Works Director/Designee will:
3.1 Record information.
3.2 Report to the City EOC.
3.3 Initiate Public Works Department mobilization.
3.4 Ensure field staff are provided dosimetry and a safety briefing before taking their assignments.
3.4.1 Verify where the EWEC Command Center will be
established for PW staff and ensure staff are aware of
where to receive their EWEC.
3.5 Identify any ongoing or expected projects, such as road work, that may need to be cancelled. Keep City Manager informed.
3.6 Provide for adequate 24 hour staffing and relief of personnel.
3.7 Ensure assistance is provided to Police Department with perimeter and traffic control, as well as placement of signs and barricades.
3.7.1 See Traffic and Evacuation Maps in Appendix 2.
3.7.2 Stage any resources that could assist with impediment removal to keep evacuation routes open.
3.8 Assist with the closure of Parks and Beaches as directed.
3.9 Ensure emergency information received from the County EOC is shared with field staff.
End of Checklist
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22 CHECKLIST 6: FIRE CHIEF
CAL FIRE/City of Pismo Beach Fire Station Personnel Responsibilities
1. NOTIFICATION
The Fire Chief or highest on-duty fire official is notified by the Police Watch Commander.
2. UNUSUAL EVENT
2.1 No action required.
3. ALERT, SITE AREA EMERGENCY, OR GENERAL EMERGENCY
The Fire Chief or Designee Upon Direction of ESD will:
3.1 Review checklist and make note of pertinent information.
3.2 Report to the City EOC, receive briefing from Emergency Services Director.
3.3 Establish contact with County Fire ECC and Fire/Rescue Branch in County EOC Operations Room.
3.4 Ensure mobilization of Fire Department. Keep in contact with County EOC about resource availability and status.
3.5 Ensure an EWEC Command Center is established for City Emergency Workers. (Fire will use County Fire ECC, but Pismo Beach Police and PW will need to establish a City EWEC Command Center. EWEC Command Center should use HP-11 for guidance.
3.6 Ensure fire stations distribute EWEC Kits and fax records to County Fire ECC (who serves as EWEC Command Center for Fire Department.) EWEC guidance for stations to follow can be found in HP-11.
Note: Station 63 and 64 have pre-staged EWEC kits. Stations will distribute own EWEC kits. County Fire ECC will maintain contact with County EOC EWEC Group to ensure exposures for all County Fire/City of Pismo Beach Fire employees are tracked. Any protective actions for fire personnel will be relayed through County Fire ECC to field staff.
3.7 Appoint a Transportation Assistance Manager (TAM) for the City EOC. If position is unstaffed, ensure Checklist 7 is completed.
3.8 Appoint an Evacuation Assistance Manager or designate to Transportation Assistance Manager as necessary. If position is unstaffed, ensure Checklist 8 is completed. Evacuation assistance for those with medical needs will be coordinated with city and county Transportation Branch. The County Phone Assistance Center is responsible for calling these individuals to verify they need assistance.
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23 3.9 Ensure staffing and relief of personnel as necessary. Ensure adequate resources for the City of Pismo Beach.
3.10 Fire and Rescue activities.
3.10.1 Direct fire suppression and rescue activities per existing Department procedures.
3.10.2 Request Mutual Aid, as necessary.
3.11 Assist Police Department with providing personnel for perimeter and traffic control, as necessary.
3.12 Provide personnel to assist with evacuation or sheltering in-place as directed.
3.13 Ensure fire station personnel monitor Carless Collection points as requested. See Checklist 7.
3.14 Assist with evacuation of institutions as necessary.
3.15 Provide Emergency Services Director with periodic status reports.
3.16 Ensure any emergency information received is provided to field personnel, such as a release of radiation or other significant changes.
3.17 Provide for Re-entry, Return, and Recovery.
3.17.1 Receive authorization to begin re-entry and recovery from the County Emergency Services Director.
3.17.2 Coordinate re-entry and recovery with County EOC.
3.17.3 Re-assemble equipment.
3.17.4 Release Mutual Aid crews.
3.17.5 Release auxiliary/volunteer personnel.
3.17.6 Begin decontamination procedures as necessary.
3.17.7 Ensure EWEC kits and returned and records are forwarded to County Health Department.
End of Checklist
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24 CHECKLIST 7: TRANSPORTATION ASSISTANCE MANAGER
Persons without means of evacuation transportation out of the area are the responsibility of the Transportation Branch at the County EOC. The city may assist by acting as a communication link between the Carless Collection Points and the Transportation Branch at the County Emergency Operations Center (EOC).
1. ACTIONS
1.1 Establish contact with the Transportation Branch at the San Luis Obispo County Emergency Operations Center (EOC), 781-4459.
1.2 Identify and place on standby personnel to monitor the Carless Collection Points listed below if needed. (Buses will be dispatched immediately.
Monitoring may not be needed until buses have departed for Reception Centers).
• Pismo Beach Vet’s Hall
780 Bello Street, Pismo Beach
• Spyglass Inn parking lot
2705 Spyglass Drive, Shell Beach
• Pacific Coast Plaza
825 Oak Park Road, Pismo Beach
1.3 Ensure that Emergency Worker Exposure Control (EWEC) procedures have been implemented for city personnel who may conduct monitoring.
1.4 Brief personnel on incident status and their role.
1.5 If requested to conduct monitoring of Carless Collection Points, direct personnel to use SOP 64 as guidance.
1.6 Monitor local radio stations for the Emergency Alert System (EAS) messages.
1.7 As requested, keep the County Transportation Branch informed of transportation needs at each Carless Collection Point. Remember to indicate if accessible bus is needed.
1.8 Keep Fire Chief apprised of activities.
End of Checklist
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25 CHECKLIST 8: EVACUATION ASSISTANCE MANAGER
Independent living individuals who would require evacuation assistance due to a medical need may self register on the Evacuation Assistance List maintained by the San Luis Obispo County Office of Emergency Services (OES).
The County EOC will coordinate transportation for these individuals, while the city may assist as able. The County Phone Assistance center is responsible for contacting individuals on the list in an emergency to verify that they still need assistance.
1. ACTIONS
1.1 Establish contact with the Transportation Branch at the San Luis Obispo County Emergency Operations Center (EOC), 781-4459.
1.2 Identify available city transportation resources that could be used to assist with evacuations of individuals who need evacuation due to a medical need.
1.2.1 Report resources to Transportation Branch, if any.
1.2.2 If city transport in not available, let Transportation Branch know that county resources will be needed.
1.3 Monitor status of individuals who need evacuation assistance due to a medical need (in WebEOC or with Transportation Branch). Provide update to Fire Chief.
1.4 Transportation Branch will send requests for ambulances to Medical Health Branch.
1.5 If you are requested to dispatch personnel to assist individuals:
1.5.1 Assemble personnel.
1.5.2 Ensure that Emergency Worker Exposure Control (EWEC) procedures have been implemented.
1.5.3 Brief personnel on incident status and their assignments.
1.6 Maintain communications with the County EOC.
End of Checklist
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PART THREE - APPENDICES
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26 PART THREE - APPENDICES
APPENDIX 1 PROTECTIVE ACTION ZONES MAP & DESCRIPTIONS
APPENDIX 2 EVACUATION ROUTES
APPENDIX 3 INDIVIDUALS REFUSING TO EVACUATE
APPENDIX 4 SPECIAL FACILITIES NOT EVACUATED
APPENDIX 5 CARLESS COLLECTION POINT SUMMARY FORM
APPENDIX 6 COMMUNICATION UPDATE FORM
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27 APPENDIX 1: PROTECTIVE ACTION ZONE MAP & DESCRIPTIONS
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28 APPENDIX 2: EVACUATION ROUTES
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APPENDIX 2 CONT’D: EVACUATION ROUTES
29
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30
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32
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33 APPENDIX 3: INDIVIDUALS REFUSING TO EVACUATE
DATE: PAGE OF
LINE
NO.
PAZ
COMMUNITY
ADDRESS
PHONE
LAST NAME, FIRST NAME
NO.
PSNS
1 2
3 4
5 6
7 8
9 10
11 TOTAL NO. OF PERSONS
Name of Person Completing This Form
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34 APPENDIX 4: SPECIAL FACILITES NOT EVACUATED
DATE:
PAGE OF
LINE
NO.
PAZ
COMMUNITY
FACILITY NAME
ADDRESS
PHONE
CONTACT
PERSON
NO.
PSNS.
COMMENTS
1 2
3 4
5 6
7 8
9 10
11 12
13 14
15 16
TOTAL NO. OF PERSONS.
Name of Person Completing This Form:
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35 APPENDIX 5: CARLESS COLLECTION POINT SUMMARY FORM
Collection
Point
Time
Checked # Needing Transportation Any Special Equipment
(Wheel chairs, etc.)
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36 APPENDIX 6: COMMUNICATION UPDATE FORM
Date: Time: Completed by: □ Initial Form
□ Follow Up Form No.
Emergency Classification Level
□ Update
□ Previously reported / No
change
A/n: □ Unusual Event □ Alert □ Site Area Emergency
□ General Emergency □ Event Terminated
Declared at:
Protective Action Decision
□ There are currently no Protective Action Decisions
□ Update
□ No new information
□ A new Protective Action Decision has been made:
Evacuate PAZ(s) or Other
Shelter PAZ(s) Order KI for PAZ(s)
□ Protective Actions have been lifted for the following PAZs:
□ Previous information
provided:
Evacuate PAZ(s) or Other
Shelter PAZ(s) Order KI for PAZ(s)
Nautical Safety Zones
□ There is no Nautical Safety Zone established around DCPP □ Update
□ No new information
□ A Nautical Mile Safety Zone around DCPP has been established. □ The National Mile Safety Zone has been lifted.
□ Previous information
provided:
Nautical Safety Zone size: miles
Agricultural Preventative Measures and Hold Orders
□ There are no Agricultural Preventative Measures or Hold Orders in place □ Update
□ No new information
□ Agricultural Preventative Measures for PAZ/Ag Sector:
□ Agricultural Hold Orders for PAZ/Ag Sector:
□ Previous information
provided:
PAZs/Ag Sectors with existing Preventative Measures:
PAZs/Ag Sectors with existing Hold Orders:
Radiological Release in Progress
□ Update
□ No new information
□ There is a radiological release in progress: □ Yes □ No □ A radiological release was in progress but has stopped
City of Pismo Beach
Emergency Operations Plan
Tsunami Plan
Annex H
City of Pismo Beach Tsunami
Emergency Operations Plan Annex H
For Official Use Only Page 2 of 39
FORWARD
Annex F, the City of Pismo Beach Civil Disturbance-Terrorism-Active Shooter Event Emergency Management Plan addresses the City of Pismo Beach's response to a Civil Disturbance-Terrorism-Active Shooter Event. Response measures and procedures concerning the policy and operations of the City of Pismo Beach Emergency Organization are contained herein.
Coordinated Response
It is recognized that if a Civil Disturbance-Terrorism-Active Shooter Event impacts the City of Pismo Beach and is regional in nature, Unified Command will be charged with coordinating the response.
ICS/SEMS/NIMS
The City of Pismo Beach has adopted the Incident Command System (ICS), the Standardized Emergency System (SEMS), and the National Incident Management System (NIMS) as the emergency organization and the emergency management system for response to a Civil Disturbance-Terrorism-Active Shooter Event.
Unified Incident Command Authority
In the event of a Civil Disturbance-Terrorism-Active Shooter Event, the Police Chief will assume the position of Unified Incident Commander. If the Police Chief is not available, the following chain of command is provided to identify authorized alternates to fill the City of Pismo Beach's position as Incident Commander.
No. 1 – The On-Duty Senior Law Enforcement
No. 2 – On-Duty Police Officer/Fire Chief or On Duty Battalion Fire Chief No. 3 – The On-Duty highest ranking Police Officer or Fire Officer
The Unified Incident Commander will:
Alert the Pismo Beach City Manager as to the severity of the incident.
Emergency Operations Center Leadership
The City Manager is the Emergency Services Director and the Assistant City Manager is the Deputy Emergency Services Director.
Persons with Access and Functional Needs
It is the intent of the City of Pismo Beach to ensure that Persons with Functional and Access Needs have equal services that are provided to the citizens of Pismo Beach and are a priority.
City of Pismo Beach Tsunami
Emergency Operations Plan Annex H
For Official Use Only Page 3 of 39
Tsunami
Table of Contents
Section Page
Forward 2
Table of Contents 3
I. Overview 5
A. Purpose 5
B. Definition 6
II. Concept of Operation 8
A. Pre Emergency 8
B. Hazardous Assessment 8
C. Emergency Response Level 14
D. Emergency Response Organization 16
E. Command and IC Authority 18
F. General Agency Responsibilities 18
G. Pre Tsunami Policies 19
III. Emergency Operating Procedures 23
A. Initiating Event 23
B. Plan Activation 23
C. Initial Agency Alerting 24
D. Emergency Operations Center Activation 25
E. Emergency Alerting System 26
F. Situational Reporting 26
G. Incident Action Plan 30
H. Protective Action Mission 31
I. Responsibility Matrix 31
J. Upgrading Resources – State and Federal Interface 36
IV. Recovery 38
A. Reentry 38
B. Demobilization 38
C. Cleanups, Rehabilitation, and Restoration
V. Follow-up Public Disaster Assistance 39
VI. Final Report and Activity Log 39
Note:
Part 3, Support Materials contains documents and references that are used in conjunction with this Plan. These materials are maintained independent of Parts 1 and 2. The materials
City of Pismo Beach Tsunami
Emergency Operations Plan Annex H
For Official Use Only Page 4 of 39
are intended to provide emergency personnel with information and data to support the City's emergency response and recovery efforts.
City of Pismo Beach Tsunami
Emergency Operations Plan Annex H
For Official Use Only Page 5 of 39
I. OVERVIEW
A. Purpose
The purpose of this Plan is to establish the City's response organization, command authority, responsibilities, functions and interactions required to mitigate the effects of a damaging tsunami affecting the City of Pismo Beach. THE FIRST PRIORITY of emergency response to a damaging event shall be to MINIMIZE LOSS OF LIFE. Although focusing primarily on the City's response, this Plan also identifies other local, county, state, federal and private sector responsibilities. The Plan is designed to unify all response agencies under the Incident Command System (ICS) in order to best utilize joint resources and more effectively minimize damage to life and property caused by the effects of a tsunami.
B. Authorities
1. See Part I, Basic Plan, for a listing of all authorities and references.
C. Scope
1. Relationship with Other Plans:
This Plan, a component of the City’s Multi-Hazard Response Plan, is primarily intended to serve as a stand-alone contingency response Plan for all effects associated with a damaging tsunami. Procedures within this Plan solely address emergency response and short-term recovery. The Pismo Beach City Tsunami Emergency Response Plan is compatible with other City, County and State Emergency Response Plans. It should be noted that this Plan is specifically designed to deal with the multiple emergencies (including fire, land slippages, and hazardous materials spill, etc.) that may be simultaneously triggered by a tsunami. As a result, this Plan should take precedence for such multiple events.
2. Jurisdictional Factors:
This Plan primarily encompasses City and private agencies within the jurisdictional limits of the City. Copies of this Plan have been sent to the San Luis Obispo County OES, incorporated cities, and locally based state institutions for informational and coordination purposes. If desired by those jurisdictions, this Plan may be used as their specific Plan upon proper modification and adoption.
3. Coordinated Effort:
It is recognized that if a major tsunami impacts the City and is regional in nature, the County will take the lead role in coordinating the multi-jurisdictional response under the provisions of this Plan, until additional assistance from the state and federal government becomes available.
City of Pismo Beach Tsunami
Emergency Operations Plan Annex H
For Official Use Only Page 6 of 39
D. Common Acronyms
The following common acronyms have been used in this Plan and are fully identified below:
ARES- Amateur Radio Emergency Services
ARC- American Red Cross
CCP- Casualty Collection Point
CDF- California Department of Forestry and Fire Protection CHP- California Highway Patrol
CCC- California Conservation Corps
DAC- Disaster Application Center
DSA- Disaster Support Area
EAS- Emergency Alerting System
ESC- Emergency Services Coordinator
ESD- Fire Director
EOC- Emergency Operations Center
EWS- Early Warning System
FEMA- Federal Emergency Management Agency
IC- Incident Commander
ICS- Incident Command System
IO- Information Officer
MSA- Multi-Purpose Staging Area
OES- Office of Emergency Services
PA- Public Address
SA- Salvation Army
SCC- State Coordinating Center
SRZ- Situation Reporting Zone
UDAC- Unified Dose Assessment Center
USGS- United States Geological Survey
E. Definitions
1. TSUNAMI WATCH & WARNING SYSTEM
Advisories are issued by the National Oceanic and Atmospheric Administration (NOAA) through the National Warning System (NAWAS) following seismic activity in or around the Pacific Ocean which may produce a tsunami or tidal wave. The basis of the advisory is existing knowledge of the seismic and tsunami generation history and potential of the area under consideration. Advisory information will be issued by NOAA through the State Office of Emergency Services.
City of Pismo Beach Tsunami
Emergency Operations Plan Annex H
For Official Use Only Page 7 of 39
2. TSUNAMI WATCH
A Watch is an announcement that a seismic event has occurred in the Pacific, or along the North American Continent, and may have caused a tsunami. Possible seismic sea waves are at least three hours away.
3. TSUNAMI WARNING
A Tsunami Warning is the highest level of alert concerning a tsunami and requires an EOC Level response. Typically, a tsunami was confirmed to have been generated and is being tracked as it crosses the Pacific Ocean after a seismic event and is less than three hours away. This type of alert requires action at the EOC Level. As the tsunami is monitored in it’s crossing of the Pacific Ocean, the amplitude, impact time, and location is predicted and will be confirmed and released by the State Office of Emergency Services.
4. EMERGENCY OPERATIONS CENTER (EOC)
The City’s EOC is located at the City Police Department, 1000 Bello. The EOC is the centralized command and coordination center for use during a disaster or large-scale emergency occurring in the City.
5. INCIDENT COMMANDER (IC) / EOC DIRECTOR:
The Incident Commander is usually the Fire Chief, or his representative. The IC is in charge of all emergency operations during any emergency in which the EOC is activated. Large and complex incidents may require the use of more than one IC, typically positioned in the field.
In these situations, an EOC Director Position, normally filled by the City Manager, will be established in order to prioritize resources and establish priorities and objectives with the Admin. Policy Group.
6. DAMAGING TSUNAMI DEFINED:
It shall be the policy of the City of Pismo Beach that a damaging tsunami, as referenced in this Plan, is defined as ocean wave or surge that causes any one of the following:
• One (1) or more deaths
• Six (6) or more injuries
• One (1) or more structures suffering partial or complete collapse • Any failure of a communication (telephone or radio) system • Any failure of a transportation (road, rail or airport) system • Any failure of a utility (gas, electric, water or sanitation system) • Any other significant damage that in the opinion of the City Manager, or Public Safety Chiefs (or their designees) warrants activation of this Plan.
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II. CONCEPTS OF OPERATION
A. PRE-EMERGENCY
1. HAZARD ASSESSMENT
A tsunami, or seismic sea wave, is a series of waves generated by seismic activity in or near the Pacific Ocean. They may be as far apart as one hour, and up to twenty feet high on this part of the coast. There is no way to determine in advance the amplitude or size of the waves. A small tsunami at one beach can be a giant a few miles away.
Tsunamis have done great damage to communities located on the California coast. A tsunami in 1964 killed 12 people in Crescent City and damaged piers and boats in Morro Bay.
Damage in Morro Bay was caused as the bay emptied and filled every 15 minutes for over an hour. A 1960 tsunami killed 61 people in Hawaii; six hours after a warning had been issued.
Sooner or later, tsunamis strike every coastline in the Pacific, and for this reason they pose a threat to the citizens and visitors of Pismo Beach. Should such an emergency occur, the risk to life and property could be extreme. The following points need to be considered:
• The tsunami threat in San Luis Obispo County may be caused by a seismic event far from California. A locally generated tsunami is unlikely.
• At least three to four hours warning time will be available to warn the public, evacuate the coastal area, establish temporary shelters, and secure the coast area.
• After the arrival of the first wave, waves may continue to arrive at internals for several hours. Risk areas can be reopened two hours after the last observed wave, or two hours after the Expected Time of Arrival (ETA) has passed without a wave coming ashore.
• Withdrawal of the sea may be a precursor to the arrival of the wave.
• Intervals between successive waves may be similar. If the second wave arrives 20 minutes after the first, it is likely that a third wave (if there is one) would arrive 20 minutes after the second.
• The first wave may not be the largest. The largest wave usually occurs within the first ten waves.
The Fire Department assumes the lead role in assisting the City in managing a Tsunami emergency.
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A. Potential Tsunami Triggered Emergencies And Problems The following potential emergencies or problems that may be triggered as a result of a light to heavy damage tsunami impacting this City include:
1) COMMAND AND COORDINATION PROBLEMS
2) SITUATION REPORTING PROBLEMS
3) BUILDING COLLAPSE CAUSING NEED FOR RESCUE
4) MASS INJURIES
5) HOSPITAL DISRUPTIONS
6) SCHOOL DISRUPTIONS
7) HAZARDOUS MATERIAL RELEASES
8) MAJOR FIRES
9) DAM FAILURES
10) NEED FOR EVACUATION
11) UTILITY DISRUPTIONS - GAS, ELECTRIC, WATER, SANITATION 12) EFFECTS ON TRANSPORTATION SYSTEMS
13) COMMUNICATION DISRUPTIONS
14) NEED FOR EMERGENCY PUBLIC INFORMATION
15) NEED FOR SECURITY
16) NEED FOR EMERGENCY LOGISTICAL SUPPORT
17) NEED TO ASSIST DISPLACED/HOMELESS
18) NEED FOR BUILDING INSPECTIONS
19) DISEASE AND HEALTH HAZARDS
These emergencies/problems are discussed in detail below as a basis for planning and response to a significant or heavy damage tsunami event. This Plan does not presume to predict the full range and depth of tsunami consequences. It does, however, attempt to reflect the most accurate estimate of the nature of emergencies/problems resulting from a significant tsunami occurring within the City. Any concerns or comments should be directed to the Pismo Beach Fire Department for consideration.
1. COMMAND AND COORDINATION PROBLEMS:
The strain on local government and its emergency response organization to command and coordinate the response to a heavy damage tsunami could be immediate, severe, and overwhelming for up to 12 hours. Initial out-of-county assistance from state, federal, mutual aid and private agencies will probably not occur before the first 24 hours. Full assistance from those agencies may not arrive until well after the first 72 hours. For planning purposes, local governments must presume that they will essentially be on their own, with only local surviving resources, for 72 hours. Also, for planning purposes, it is estimated that full mobilization of local government personnel will be impossible due to
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internal casualties, transportation disruptions, and family status concerns. It is estimated that the availability of on-duty government staff to respond to the emergency may be reduced by 15% primarily due to personal injury after the event. It is further estimated that only 50% of off-duty staff called back will arrive in the first 12 hours.
2. SITUATION REPORTING:
A tsunami may trigger many different types of emergencies and damages simultaneously over a widespread area. This will overwhelm emergency resources and preclude the traditional direct response to each emergency. Normal means for reporting emergencies/hazards via a 911 phone dependent system may be lost to the general public.
An overall assessment and prioritization of emergencies/hazards through a centralized means of situation reporting will be one of the first critical actions taken by Local Government. On-duty radio-equipped Public Safety and Public Services units may be the only means available to provide an initial survey of field areas and report damage information back to the City’s Dispatch Center. An initial overloading of radio nets can be expected. Strict radio discipline must be enforced by dispatchers and may somewhat reduce the overload problem. Due to several factors (massive damage, limited personnel, transportation disruptions, communications overload, etc.) a complete situation reporting picture may take several hours to several days.
3. BUILDING COLLAPSE/RESCUE:
General factors leading to structural collapse include wave action and overloading of roof systems by water. The structures that will most commonly receive damage and fail in this type of an event are of un-reinforced masonry construction, especially those with flat roofs and parapets. The main characteristics leading to failure in such buildings are high rigidity, low tensile and shear strength, and low capacity for bearing reversed loads and stresses.
The collapses of such buildings are often responsible for many casualties and the need for rescue. However, different from an earthquake there will be a high mortality rate from drowning.
A number of these structures exist along the downtown ocean waterfront in the area of the pier. North Pismo Beach, often referred to as Shell Beach, is different from the area around the pier, as it is protected by tall bluffs and is not expected to be impacted.
The residential areas of the community are predominantly made up of wood framed residential structures; these are more flexible than masonry and are able to withstand the large deformations of a major tsunami. The weak points of such structures, particularly in pre-1980 construction, are the connections between sill plates and foundations. During a major event older frame structures can be expected to be “knocked off" their foundations.
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For the purpose of this Plan, it is estimated that several structures will be occupied and will partially collapse after a heavy damage tsunami. This will cause a high demand for light and heavy urban rescue. Volunteers from the surviving general public, as directed by Fire Department personnel, will probably be needed to assist in rescue and recovery operations.
4. MASS INJURIES:
There are no available studies or surveys that estimate the number of hypothetical deaths and injuries that might result from a major tsunami in San Luis Obispo County. However, it should be assumed that a large tsunami could easily produce casualties that will exceed and overwhelm local medical resources, including hospitals. Types of predominant injuries may include fractures, cuts, internal trauma, neurological damage, cardiac arrest, burns, shock, etc. Triage, treatment and transport of serious injuries in the field and at established casualty collection points will likely be the primary initial activity of available personnel from the County Health Agency, volunteer "allied health professionals", private ambulance companies, fire departments, and other advanced life support providers.
Establishment of Casualty Collection Points (CCPs) will require significant logistical support.
Even with augmentation from volunteer doctors, nurses, pharmacists, chiropractors, dentists, veterinarians, first aiders, etc., a large shortfall of medical staff and supplies compared to casualties is still likely. The initial treatment of injuries will be heavily dependent on self-help first aid from the surviving general public.
5. HOSPITAL DISRUPTIONS:
The hospitals within the County are not located in impact areas, therefore the only interruptions will be based on “call” volume.
6. SCHOOL DISRUPTIONS:
There are no major schools located in low lying coastal areas of the City.
7. HAZARDOUS MATERIALS RELEASES:
It is possible that hazardous material spills or releases may occur as a result of a large tsunami. The most common hazardous materials release would likely result from damaged natural gas lines. Southern California Gas Company is primarily responsible for identifying, isolating, and repairing damage to the natural gas lines.
It is possible that spills or releases could occur at facilities such as petroleum pumping/storage stations found along the bay front, at the waste treatment plant located across from the street from the High School (raw sewage and chlorine leaks), and at other low elevation retail stores/other fixed facilities storing or using chemicals.
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8. MAJOR FIRES:
The possibility of major structural fires, especially in the downtown area, occurring because of a tsunami does exist. Causes of the fires can include natural gas line ruptures, electrical shorts, downed power lines, and/or flammable liquid spills. Additionally, normal water supply to suppress fires may be disrupted or unavailable. Out-of-county mutual aid may be severely delayed. Modern, built-in fire protection systems to structures (e.g., sprinklers, detectors, etc.) may be ineffective because of reliance on water supply and power.
Therefore, suppression of major fires will need to be prioritized based on the life safety threat, availability of water, and availability of firefighting resources.
9. DAM FAILURES:
Lopez Reservoir is located well beyond the inundated area of a Tsunami.
10. EVACUATION:
Evacuation will be the primary consideration of the highest priority. Different than an earthquake, transportation routes will not be damaged and therefore consideration must be given to moving people located in the lowest coastal areas first. See Annex G Nuclear Power Plant, Appendices 2, 3, and 4 for a detailed evacuation Plan for the City.
11. EFFECTS ON UTILITIES:
Normal utility systems may fail or be disrupted for short periods of time (1-3 days) following a heavy damage tsunami.
NATURAL GAS LINE breakage would more than likely be substantial.
ELECTRICAL POWER loss would primarily be from breakage of overhead wires and poles.
The vast majority of structures in the City do not have emergency generator capabilities and can expect to be without electrical power for several hours to several days.
WATER line breakage could be substantial. Localized damage to pump stations and storage facilities is anticipated. System contamination is not expected.
SEWAGE COLLECTION SYSTEMS and the treatment plant, based on its location, might be damaged significantly.
12. EFFECTS ON TRANSPORTATION SYSTEMS:
A significant tsunami could disrupt normal transportation systems causing traffic management problems as well as delays to response, evacuation, and logistical support for up to six to twelve hours. The primary cause of surface transportation failure would be from flooding, landslides, erosion of the roadbeds, and the loss of bridges. Surface street blockage by debris would also cause delays and temporary road closures.
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13. EFFECTS ON COMMUNICATIONS:
A heavy damage tsunami may knock out portions of the telephone system. Telephone equipment, both hard wired and cell sites, could be adversely affected primarily by overloading (post-tsunami calls in and out of the area), and complicated by physical damage and condition of equipment. Essential service lines for the majority of the community will most likely survive and can typically primarily be relied upon in implementing this Plan. Pay telephones are often on essential service lines and may offer some emergency assistance to the general public. It should be noted that in past tsunamis the phone system appeared to be out, but, in fact, the service was available in many areas after a 30-second delay for a dial tone.
One of the major factors reducing radio efficiency after a tsunami is the inundation of non- essential radio traffic and lack of radio discipline. Additionally, due to the City's topography, several radio dead spots normally exist. Effective radio communications may require the augmentation of ARES personnel and/or the use of "car to car" relay systems.
In the absence of emergency power to some agency base stations, portable radios may be the only available means of radio communications. However, portable radios have limited reach and the life of their batteries is only four to six hours. A running system may be the "last resort" means of reliable communications but will cause inherent delays.
14. NEED FOR EMERGENCY PUBLIC INFORMATION:
Following heavy tsunami damage, it is anticipated that the public will need basic emergency public information. This information will be provided by the City's information officer, through emergency broadcast messages over the Emergency Alerting System (EAS).
The County's Emergency Alerting System has a high degree of survivability and effectiveness. The primary EAS station has reliable structural integrity, an emergency power generator, a dedicated land line, and a local government radio net with the County EOC. All participating EAS stations throughout the county have a one-way monitor radio so that they can directly receive (and rebroadcast if power is available) all EAS messages from the County EOC to the public. Most people have some form of AM/FM radio (portable or car) to receive the EAS messages. Back-up delivery of EAS messages will be through available field Fire and Law enforcement personnel.
15. SECURITY:
Looting is not anticipated to be a major problem or consideration requiring security.
However, security to control access into and out of the most highly damaged areas will be a major consideration for law enforcement agencies. Control of foodstuffs and other critical supplies may also be a consideration of law enforcement agencies.
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16. EMERGENCY LOGISTICAL SUPPORT:
The procuring, stockpiling and distribution of essential supplies for the general public and emergency workers (food, water, fuel, shelters, etc.) may be necessary after a major tsunami. It is anticipated that large numbers of the public within the City will offer volunteer assistance and donations of food, clothing, shelters, etc. The San Luis Obispo Chapter of the American Red Cross may provide assistance in receiving, registering and organizing offers for volunteer assistance and shelters. The local Salvation Army may provide assistance in receiving, stockpiling and distributing volunteer donations of food, clothing, water, etc. Self-sufficiency information will be provided over EAS. Additional support will be requested from the state and federal governments.
17. DISPLACED/HOMELESS CITIZENS:
A limited number of displaced or homeless citizens can be anticipated after a heavy damage tsunami. Most displaced persons will probably be self-sufficient in nature (e.g., tenting in front yard, temporarily living with relatives or neighbors, etc.) An estimated 20% of the displaced/homeless will require sheltering as provided by the American Red Cross or other relief agencies. Long term "tent" or "mobile home" cities for the displaced and homeless are not a normal consideration in these types of events.
18 & 19. OTHER EFFECTS:
It may be possible that an organized BUILDING INSPECTION process will be required of local resources immediately after a heavy damage tsunami. Building inspections of critical facilities like hospitals, schools, Police (EOC) and Fire Stations, etc. may be required in order to more clearly identify damage and to post unsafe buildings. DISEASE and other HEALTH HAZARDS: These types of events do not typically cause the need for any special preventative measures.
IN CONCLUSION, the potential direct and indirect consequences of a major tsunami can severely stress the resources of a local community and will require a high level of self-help, coordination, and cooperation. Out-of-area assistance from other local, state, federal and private agencies may be delayed, depending on the regional severity of the tsunami.
The City recognizes that in a light damage tsunami, its role may be to respond within its jurisdiction and/or provide mutual aid to other areas of the county. In the case of a moderate to heavy tsunami damage affecting the City, it would take the lead role in coordinating the multi-agency response to and within the City under the provisions of this Plan.
2. EMERGENCY RESPONSE LEVEL
Emergency response levels for this type of event, based on the wide range of impacts, are the same three as those used for a flood/storm emergency. However, it is important to remember that these types of events, and the probable damages, are quite predictable and
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it is important that emergency planners pay close attention to the forecasts made by the State Office of Emergency Services and react at the appropriate level.
A. Level 1, Non-Emergency:
Always in effect day-to-day routine operations. No excessive incident loads. On duty crews can handle all calls.
B. Level 2, Escalating Emergency:
Increased number of incidents due to some flooding. On duty crews cannot keep up with calls, however the incident can be handled by calling out all off duty Public Services Department employees and with the assistance on duty Fire and Police units.
Public Services personnel at Corporation Yard perform the following:
1) Begin recall using emergency phone lists (see Part 3 support Materials) to make necessary notifications.
2) Activate planning section and begin status keeping, prioritizing responses and dispatching.
3) Incident Commander arrives, obtains briefing, takes command, puts on I.D. vest and reviews his/her checklist.
4) Operations Section Chief (OSC) position is activated and reports to Incident Commander.
5) Operations activate staging area and appoint Staging Area Manager. Operations and Staging Area Manager put on vests and review their checklists.
6) As personnel arrive, they are assigned to various division and group assignments by operations, using the mobilization list. Division and group supervisors and subordinates will wear I.D. vests. These will identify the role in which they are serving.
7) The Staging Area Manager logs each person in and keeps records of their assignments. This information is regularly given to the Planning Section for posting.
8) As division and group supervisors are assigned, they put on an I.D. vest, review Management Guide checklists and go to work.
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9) Logistics section positions are activated as needed to issue sandbags, employee rain gear and food for employees.
C. Level 3, Severe Emergency:
Total recall of all off-duty Police, Fire Department personnel, the City Manager, Department Heads, and the City Attorney. Other City staff resources such as Finance, Legal, Building Division and Park and Recreation personnel may be requested by the Incident Commander or EOC Director.
Public Services and Fire personnel at Corporation Yard perform the following:
1) Activate City EOC
2) Activate Level 3 organization.
3) Make necessary notifications.
4) Incident Commander or EOC Director fills all Command and General Staff positions.
5) All personnel in EOC shall wear I.D. vests and use the Management Guide checklists.
3. EMERGENCY RESPONSE ORGANIZATION
The City of Pismo Beach has adopted the INCIDENT COMMAND SYSTEM (ICS) and STANDARD EMERGENCY SYSTEM (SEMS) as the emergency organization and the emergency management system for response to all damaging tsunamis impacting the areas of the City.
Refer to Appendices for the support material on SEMS and ICS, including an overview, organizational chart, and the ICS Disaster Management Guides. Key ICS positions (and their corresponding responsibilities) for a damaging tsunami are as follows:
• INCIDENT COMMANDER / EOC DIRECTOR:
Overall command, coordination, and management of incident activities, including development, implementation and review of strategic decisions/Incident Action Plan. Note: Large and complex incidents may require the use of more than one I C, typically positioned in the field. In these situations, an EOC Director position will be established in order to prioritize resources and establish priorities and objectives with the Admin. Policy Group.
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• ADMIN/POLICY GROUP:
Consisting of the City Council, City Manager, City Clerk, and City Attorney will provide legal and long-range policy. Directions to the Incident Commander must be continually updated.
• FIRE BRANCH DIRECTOR:
Supervise and coordinate all fire service tactical operations including rescue, suppression, containment and special assistance consistent with the Incident Action Plan.
• INFORMATION OFFICER:
Formulate and release information about the incident to the news media, the public, and other appropriate agencies as approved by the I.C.
• LAW BRANCH DIRECTOR:
Supervise and coordinate all law enforcement tactical operations including security, evacuation, traffic control, and situation reporting consistent with the Incident Action Plan.
• LIAISON OFFICER:
Contact, communicate and coordinate with assisting and cooperating agency/jurisdictional representatives.
• LOGISTICS SECTION:
Manage resources which provide for personnel, equipment, facilities, services, transportation and materials in support of the incident activities.
• MEDICAL BRANCH DIRECTOR:
Monitor and coordinate all tactical operations of triage, treatment, transportation, decontamination and morgue groups to provide best patient care possible consistent with the Incident Action Plan.
• PUBLIC WORKS BRANCH DIRECTOR:
Monitor and coordinate all tactical operations concerning on-scene heavy equipment, countermeasures and recovery activities consistent with the Incident Action Plan.
• SHELTER AND WELFARE UNIT LEADER:
Provide temporary relief and support to displaced evacuees, including evacuation relocation shelters, food, bedding, first aid, registration service and counseling assistance.
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• SITUATION UNIT LEADER:
Collect, evaluate and display current situation status information regarding the emergency.
• TECHNICAL SPECIALISTS UNIT LEADER:
Collect, evaluate, disseminate and advise the I.C. on all information of a technical nature regarding the emergency.
4. COMMAND/ IC AUTHORITY
In the event of a damaging tsunami, the Fire Chief, assisted by the Public Works Director, will assume the position of Incident Commander. In the event the Chief is not available, the following chain of command is provided to identify Authorized Alternates to fill the City's position as Incident Commander.
No. 1 -The Public Works Director
No. 2 -The Police Chief
No. 3 -The On-Duty Police/Fire Person as appointed by the City Manager
5. GENERAL AGENCY RESPONSIBILITIES
Listed below are the potential EMERGENCIES OR PROBLEMS resulting from a damaging tsunami and the local LEAD AGENCIES that are generally responsible for coordinating the response to those emergencies/ problems within the jurisdictional scope of this Plan. Also included is the probable ICS position in the emergency organization that the lead agency would fill. The exact circumstances of a tsunami event may dictate some flexibility and adjustments.
GENERAL AGENCY RESPONSIBILITIES TABLE
EMERGENCY/PROBLEM LEAD AGENCY ICS POSITION
Command & Coordination Fire Chief
Police Chief
Public Services Director
City Manager
Incident Commander
& EOC Director
Situation Reporting Police Dept. Law Branch/Sit Unit
Bldg. Collapse/Rescue Fire Dept. Fire Branch
Mass Injuries Fire Dept. Fire Branch
Hospital Disruption Indiv. Hospital/EMSA Liaison
School Disruptions School District Liaison
Hazardous Material Releases Fire Dept. Tech Spec Unit
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Major Fires Fire Dept. Fire Branch
Dam Failures/Flooding City/County Engineering Public Works Radiation Release at NPP County Env. Health/PG&E Tech Spec. Unit Evacuation Operations Police Dept. Law Branch
Utility Disruptions-Gas So. Cal Gas Tech. Spec. Unit
Utility Disruptions-Electrical PG&E Tech. Spec. Unit
Utility Disruptions-Water Public Services Tech. Spec. Unit Utility Disruptions-Sanitation Public Services Tech. Spec. Unit State Hwy Disruptions/City
Street Disruptions
Caltrans (Dist. 5)/
Public Services
Pub. Works Branch
Traffic Disruptions Mgmt. CHP/Cal Trans/City Police Traffic Group Communication Disruptions City Tech Services Comm. Unit Emergency Public Info Command Staff/+ Agency Info. Officer, PIO’s Security Police Dept. Law Branch
Emergency Logistical Support Command Staff/Public Services Logistics Sec Displaced/Homeless ARC/Co. Social Services/S.A. Shelter & Welfare Building Inspection City Planning/Bldg. Dept. Tech. Spec.
Disease/Health Hazards Co. Env. Health/Health Agency Tech. Spec.
Temporary Morgue County Sheriff Morgue Group
6. PRE-TSUNAMI POLICIES
The following pre-tsunami policies apply to the City departments referenced in this Plan.
They are intended to provide guidance and information, before the event, that will expedite the initial alerting, mobilization and response to a damaging event when it occurs.
Questions or clarifications should be directed to the City Fire Department beforehand.
A. Tsunami Prediction Policy
It shall be the policy of this City that upon notification that the State Office of Emergency Services has issued a validated Tsunami Watch or Warning that could affect the City and necessitates a public warning (as determined by the State), the City's Emergency Services Director and staff will initiate those feasible actions recommended by the State Office of Emergency Services. The City's Emergency Services Director may also elect to take action upon receipt of any advisory, watch, or warning in which the State indicates that it "is not a public warning". Feasible local actions to be considered may include:
Relay verbatim text of prediction to those agencies/jurisdictions as referenced in the "Initial Agency Alerting" section of this Plan.
• Provide minimum staffing and activation of EOC.
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• Provide minimum staffing and activation of public information and rumor control functions at the EOC.
Other local actions, as advised by the State Office of Emergency Services, may be feasible and appropriate to initiate, depending on the specific circumstances of the prediction.
B. Automatic Alerting, Mobilization and Reporting:
Normal alerting and mobilization of City departments and personnel for all natural and man-made disasters would be initiated through the phone system and/or pagers. After a light damage tsunami, this system may be disrupted but adequate for primary use.
However, after a moderate to heavy damaging tsunami, the phone and pager system will likely be disrupted and only partially effective. Therefore, as a backup, it shall be the policy of this City that when a damaging tsunami obviously occurs and/or is accompanied by telephone disruptions, that in itself confirms damage and is the alerting event. It will require activation of this Plan and the automatic mobilization and call-back of all on/off- duty staff from those City departments referenced in this Plan. All designated department heads and/or alternates will attempt to report to the City EOC. All other personnel from such agencies will report to their normal workstation or pre-designated reporting location.
If personnel designated to report to the EOC are unable to do so because of transportation disruptions (or cannot arrive at the EOC within two hours after the event), they are to call in to their department head or the EOC as soon as possible. If it is deemed necessary arrangements will be made to pick up and transport those people to the EOC.
C. Automatic Initial Actions By Response Departments:
It shall be the policy of the City that before, or in the early stages of a damaging tsunami, all on-duty response departments referenced in this Plan should attempt to take the following automatic initial actions:
• MOVE CRITICAL VEHICLES AND EQUIPMENT TO SAFE PLACES (e.g., heavy equipment to high ground)
• SURVEY THE STATUS OF RESOURCES (Number of personnel,
vehicles and equipment available/or assigned to action / or out of service), and give a quick report of same to dispatch center. • BACK UP AND PROTECT INFORMATION SYSTEMS
• (refer to the City policy manual)
• SERVICE AUXILIARY POWER SYSTEMS (check fuel and oil level, test run)
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D. Pre-designated Major Emergency Response Locations:
The following pre-designated emergency response locations are established as policy by this City. (Note: These locations may be adjusted or changed depending on the specific circumstances of the event).
(Note: indicates there is a suitable helispot available at that site.)
• EMERGENCY OPERATIONS CENTER (EOC)
Primary: City Police Department
1000 Bello x Wadsworth
N 35° 08.394 by W 120° 38.222
Secondary: Pismo City Hall
760 Mattie Rd x Shell Beach Road
N 35° 09.274 by W 120° 40.027
• MULTI-PURPOSE STAGING AREAS (MSA)
1. Spyglass Inn
Spyglass Drive x Highway 101
N 35° 09.486 by W 120° 41.132
2. Five Cities Shopping Center (Prime Outlets)
Five Cities Drive x Hwy 101
N 35° 08.105 by W 120° 37.380
3. Pacific Gas & Electric Grid Maintenance Facility
800 Price Canyon x Bello Road
N 35° 08.808 by W 120° 38.036
4. St. Anthony’s Incorporated
390 Bello x Ocean View
N 35° 08.565 by W 120° 38.001
• HELICOPTER LANDING ZONES ONLY
Dinosaur Caves Park
Price Street x Cliff
N 35° 09.270 by W 120° 39.865
• CASUALTY COLLECTION POINTS (CCP)
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Specific locations will be activated by City fire personnel when the number of casualties exceeds capability of local medical facilities.
1. Shell Beach Elementary School Field
2100 Shell Beach Road x Terrace
N 35° 0709.539 by W 120° 40.640
2. Judkins School Gymnasium
N 35° 08.635 by W 120° 38.217
3. Pacific Coast Plaza Parking Lot
825 Oak Park Road x Hwy. 101)
N 35° 07.591 by W 120° 37.380
E. Disaster Radio Nets:
It shall be the policy of this City to pre-establish inter-jurisdictional disaster radio nets if telephone and direct ring down lines fail after a damaging tsunami. A radio frequencies list is found in Part 3, Support Documents, of this Plan.
F. Mutual Aid And Cooperation:
It shall be the policy of the City to utilize mutual aid as the primary means to extend personnel and resources for the City's Emergency Organization. Mutual aid procedures should be consistent with the California Master Mutual Aid Agreement, California Law Enforcement Mutual Aid Plan, California Fire and Rescue Mutual Aid System, and the San Luis Obispo County Fire and Rescue Mutual Aid Plan. Mutual Aid, like the Incident Command System, is provided under the broad direction of the requesting jurisdiction and under the direct control of the aiding jurisdiction/agency. All assisting agencies that support this Plan should work in cooperation with other local, state, federal and private agencies in an effort to maximize resources and minimize the damages of a tsunami. It is further understood that mutual aid may be severely delayed in a heavy damage tsunami and will require extreme cooperation between local surviving agency resources. It is anticipated that some jurisdictions/situation reporting zones will suffer little or no damage after the tsunami. After confirming same, those jurisdictions should immediately notify the City EOC as to their ability and readiness to provide mutual aid to neighboring jurisdictions or agencies heavily damaged.
H. Emergency Worker Family Disaster Plan:
It shall be the policy of this City to encourage its employees to make advanced preparations and have a family disaster plan to ensure the maximum safety of their families in case of a tsunami. These efforts will not only increase survivability of emergency workers and their
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families, but it would also reduce stress and response time to their duty stations after the occurrence of a significant tsunami.
The Fire Department has informational guidelines for developing a family disaster plan and preparing for a tsunami. It is understood that employees who may happen to be on duty when an event strike will need to be certain that their families are safe and secure. If off- duty, City employees should first provide for the safety of their immediate family and make arrangements for their emergency needs before returning to duty.
I. Agency S.O.G.:
It shall be the policy of the City that all departments referenced in this plan should have on file a current Tsunami Standard Operating Guideline (SOG) consistent with this Plan. The department SOG should identify key staff (with alternates), their reporting locations, their general responsibilities and missions, and any other specific supporting material or procedures in order to carry out their assigned responsibilities and missions.
B. EMERGENCY OPERATING PROCEDURES
1. INITIATING EVENT
The indication of a Tsunami Warning from OES is the initiating event that alerts the public and local governments. The focal point for reporting initial Tsunami damage is the Police/Fire Dispatch Center (City Dispatch Center).
In addition to OES notification, other possible means of receiving reports of a tsunami threat to the City may come from the following sources:
• Nuclear Power Plant
• City Radio-Equipped Field Units
• General Public
• News Media
• State Warning Center
• Cal Fire/County Fire ECC
• County Sheriff's Dispatch Center
The City Dispatch Center may use the above sources as a method to confirm the occurrence or threat of a damaging tsunami.
2. PLAN ACTIVATION
A TSUNAMI PREDICTION OR ADVISORY IS THE BASIS FOR PLAN ACTIVATION. By policy a damaging tsunami is defined as any ocean wave or surge that causes any one of the following:
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• One or more deaths
• Six or more injuries
• One or more structures suffering partial or complete collapse • Any failure of significant communication, transportation, or utility systems
• Any other significant damage that in the opinion of the City Manager, or Fire/Police Chief (or their designees) warrants activation of this plan.
If no damage has occurred, then neither further action nor automatic plan activation is required.
If a confirmed OES Tsunami watch or warning is brought to the attention of Fire/Police Dispatch, a contact with the Incident Commander (Police Chief, Fire Chief, Public Services Director) or authorized Alternate, should be attempted. If contact by phone is possible, the IC or alternate would be advised of the situation (including initial damage reports) by the City Dispatch Center. The IC or alternate would then formally authorize plan activation.
Additionally, if contact with the IC or any authorized alternate cannot be made within five (5) minutes, the on-duty Fire Officer or highest-ranking Police Officer is vested authority to activate this plan and proceed.
3. INITIAL AGENCY ALERTING
Upon plan activation, and if the phone/pager system is intact, certain alerts to notify City departments of plan/EOC activation and to instruct them to mobilize should be made as follows:
A. The On Duty Dispatchers:
(With the assistance of on-duty support staff) will:
• Alert on-duty Police units and instruct them to begin Situation Reporting in the Situation Reporting Zones.
• Alert on-duty Fire units and instruct them to begin Situation Reporting in their assigned Situation Reporting Zone (SRZ). • Poll Police and Fire units and stations for damage
assessment/available resource list.
• Activate pagers (and/or recall system) to alert all of-duty Police, Fire and Public Services personnel and have them report to assigned work areas.
• Notify the City Manager and all department heads and have them report to the City’s (EOC).
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B. The Incident Commander Will:
• Alert the City Manager as to severity of the incident, who will then in turn alert the Mayor and Council.
And will cause the following notification to be made as they become necessary:
• Alert County Health Officer (CHO)
• Alert County Director of Environmental Health Department (EHD) • Alert American Red Cross
• Alert Salvation Army
• Alert ARES and request two coordinators at EOC.
• Alert the School District
• Alert County OES.
• Alert State OES through CDF/ County Fire.
Note: If County EOC is activated, contact will be established with the City's EOC and the CHO, COEHD, ARES, and County OES can be contacted through the County EOC.
4. EOC ACTIVATION
A. Physical Activation:
The City EOC will be activated when a Warning has been issued or when a Level 3 event occurs or when activation is requested by the Incident Commander or the City Manager. It is made ready during Level 2 if it appears the incident will accelerate to Level 3.
The primary location for the City EOC during a tsunami shall be located within the Police Station, 1000 Bello. Should for any reason that facility be unusable the Council Chambers, located within City Hall, will be the secondary location.
B. EOC Staffing:
The City Emergency Operations Center Plan shall be utilized for proper staffing and operations levels needed to effectively manage the event.
C. Documentation:
While the Federal Emergency Management Agency (FEMA) and the State of California, Office of Emergency Services, offer disaster relief programs, including grant funds, detailed information on actual costs incurred will be required in order to receive grant assistance, especially from FEMA. Where at all possible, detailed finance information should be maintained, including personnel time costs and the duties performed by them and that related to the disaster.
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REMINDER: In order to be able to participate in disaster relief programs, the local jurisdiction must declare a Local Emergency and the Governor must declare a State of Emergency.
5. EMERGENCY ALERTING SYSTEM
While the Emergency Alerting System (EAS) is operated by the County, it is available to broadcast information for the City. The County will broadcast general and specific information after a tsunami, such as instructions on what citizens should do, and should not do, what has happened, etc.
However, it may be necessary for local other jurisdictions, including the City, to provide localized information or instructions. Such information may be a message such as asking City employees to report back to work or to provide localized emergency information or instructions (such as stay out of area due to flooding, do not flush toilets due to sewer line ruptures, etc.)
To request such messages to be broadcast over EAS, the City's Public Safety Chiefs, or their designated alternate, contacts either the Sheriff’s Watch Commander, or if it is activated, the County OES Duty Officer. The message must be developed by the City prior to sending it to the County for broadcast. The information may be sent via FAX or by a telephone conversation. FAX and telephone numbers will be provided once the County EOC is activated (see Part 3 Support Materials).
6. SITUATION REPORTING
A. General
The first priority upon EOC/Plan activation is Situation Reporting: the process of getting a complete and comprehensive picture of the damages caused by the event. Ongoing situation reporting is critically important and is the foundation on which EOC/field actions are based. It is recognized that complete damage intelligence is a dynamic process and may take several hours to several days to get a complete and stable assessment citywide. After moderate to heavy damage tsunami, situation reporting may be minimal and sporadic for several hours. However, every effort must be made to immediately initiate a field survey within a Situation Reporting Zone (SRZ) or area, gather the best available information on damages, and report that information through channels to the City EOC as soon as possible.
Situation Reporting will essentially be divided into two components: Situation Unit (EOC) and Situation Reporting Groups (field). The Situation Unit within the Planning Section at the EOC will poll and compile reports of damage. The individual field Situation Reporting
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Groups within the Operations Section will conduct a field survey of a particular area or Situation Reporting Zone (SRZ).
Early reports would include the following:
• Rescue needs (estimated number trapped)
• Serious mass injuries (estimated number)
• Dead (estimated number)
• Major fires
• Serious hazardous material spills
• Any other critical emergency/problem observed.
B. Situation Reporting Zones
In the event of a damaging major event, the City has been organized into three Situation Reporting Zones (SRZ's). They are described as follows:
Zone 1: That area of the City found to the North of Hwy 101 and the Mattie Road on/off ramp.
Zone 2: That area of the City found to the south of Hwy.101 and Mattie Road on/off ramps and to the north of the railroad tracks is known as the Central part of the City.
Zone 3: That area of the City found to the South of the railroad tracks to the City Limits.
Situation Reporting # Situation Reporting Zone Name
1 North
2 Central
3 South
(See map next page)
Initially, existing City Dispatchers and the on-duty watch commander will staff the Situation Unit. During full EOC activation returning off-duty Police/Fire personnel would augment the Situation Unit.
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Initially, field radio units from the City Police and Fire units will staff the Situation Reporting Groups. The City Dispatch Center will be polled to give concise reports of damage in all areas in the City.
Later, additional situation reports may become available from the other sources/response agencies in the field i.e.:
• City Public Services/Caltrans/CHP
• Utility companies
• Hospitals/schools
• Building inspection task force
Since Situation Reporting is a dynamic process, polling for updated and more detailed reports of damage will take place on an hourly basis or as determined by the EOC Situation Unit. The EOC Situation Unit Dispatch Personnel will conduct polling. It will continue until such a time as a comprehensive and stable picture of damage is accomplished citywide.
Polling will be based on jurisdictional Situation Reporting Zones. Each of the 3 zones has a pre-made “Situation Report" form. When polled, the Situation Reporting Groups Supervisors/City Dispatch Center will be asked to provide as much information on their report as is available at that time for their assigned SRZ. This is not intended to prohibit any Situation Reporting Unit from reporting any significant information at any time it is discovered. It is expected that initial reports from field Situation Reporting Groups/City Dispatch Centers may be very basic and incomplete based on general observations over a small portion of a SRZ. Later, reports will become more detailed, numerous and complete through updated hourly polling and additional reporting sources in the field.
As a general rule, field Situation Reporting Groups should survey their assigned SRZ/area starting at high population centers and critical facilities (e.g. hospitals, convalescent homes, schools, old structurally weak buildings, etc.). They should then work outward through main transportation arteries until the entire SRZ/area is covered. However, Group Supervisors may organize, route and sector their field units in any manner they deem appropriate to best cover their assigned SRZ. While surveying their assigned SRZ, field units should watch for:
Situation Zone Responsibilities
Police Dept.
Citywide primary survey for all damages
Fire
Dept.
District survey for flooding, rescue, injuries, and fire
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Whenever possible, an initial survey and report of damages for the entire situation reporting zone/area as referenced in this plan should be completed prior to committing resources to protective action missions.
If field units observe any of the above damage, the exact location and information should be recorded on the appropriate SRZ report. These reports are designed to help field Situation Reporting Groups/City Dispatch Center identify and record the critical information for their assigned SRZ. Each report contains the name and location of priority critical facilities in a SRZ. Additional space is provided to record quantitative and qualitative information, as well as the exact location of any other facility in a SRZ that is damaged.
These reports may be reproduced, upgraded, and kept ready for use as deemed appropriate. As the reports are completed, or if significant damage is observed (e.g., massive structural collapse with several trapped or injured), the information should be immediately relayed to the EOC Situation Unit dispatch personnel.
Note: Where no damage occurs within a SRZ, critical facility, or to a communication, transportation, or utility system, "no damage" reports are still required in order to ensure complete damage intelligence.
C. Centralized Situation Reporting:
It shall be the policy of the City that when a significant tsunami occurs, the Dispatch Center/EOC Situation Unit will serve as the focal point for all situation reports of damage via the appropriate Disaster Radio Net. Upon plan activation, the City Police Dispatch Center/City EOC will begin polling each Situation Reporting Zone for initial reports of damage as specified in this plan. Polling by the City Police Dispatch Center/City EOC Situation Unit will be continuous. Update polling will occur on an hourly basis as Public Works Citywide survey for roads and other Public Services facilities (e.g. water/sanitation damage)
Information
Systems
Jurisdictional survey for communication damage
Caltrans Jurisdictional survey for State highways
Individual Schools Survey for condition of their facility and personnel Individual Utilities Survey for condition of their utility City Planning
Dept./ Building
Inspection
Jurisdictional survey of critical facilities for flooding, structural, electrical and gas system damage, and posting of unsafe buildings.
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determined by the Situation Unit, until a complete, comprehensive and stable assessment of the tsunami's impacts on the City is made.
7. INCIDENT ACTION PLAN
Within two hours after the initial tsunami, the Planning Section Chief will request the Situation and Resource Unit leaders to prepare a report on the best available damage information. The Situation Unit Leader (Watch Commander) should then gather all available situation reports regarding the effects of the tsunami and consolidate it into the form of a summary briefing report. The Resource Unit Leader (City Fire Representative) should gather all available information regarding the status of agency resources and consolidate it into the form of a summary resource report. These reports would be given to the EOC Director and his/her Command Staff. The reports will then be forwarded to the County EOC immediately.
BASED ON THE REPORTS, THE COMMAND STAFF WILL EVALUATE THE INFORMATION,
PRIORITIZE THE REPORTED TSUNAMI EMERGENCIES/DAMAGE, IDENTIFY THE AVAILABLE RESOURCES, AND DISCUSS STRATEGIES FOR ACTION. The command and general staff would then decide if they had sufficient information to develop and implement a comprehensive Incident Action Plan.
THIS INCIDENT ACTION PLAN WOULD INCLUDE THE PRIORITY PROTECTIVE ACTION
MISSIONS (CONTROL OBJECTIVES) THAT CAN BE SUPPORTED BY AVAILABLE RESOURCES, TO
BEST HANDLE THE PRIORITY TSUNAMI EMERGENCIES/DAMAGE FOR AN OPERATIONAL PERIOD (USUALLY 12 HOURS).
Once the Command Staff develops and the IC approves the Incident Action Plan, it will be communicated to the Operations Section. The Operations Section would then communicate the plan to the appropriate field operational command posts/agency work locations for implementation. At the operational command posts/agency work locations, teams would be formed (or redeployed) to carry out their assigned protective action mission consistent with the Incident Action Plan. Generally, teams would be made up of five to seven people/units with a leader and a common method of communications.
Once assigned a protective action mission, communications back to the EOC by the team leader should be confined to essential messages including:
• Reporting when mission is complete.
• Reporting status summaries when requested.
• Reporting significant events.
• Reporting need for additional resources.
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Once the Incident Action Plan is implemented, logistical support at the EOC would be provided upon request consistent with the priority protective action missions in the Incident Action Plan. Requests for logistical support would normally come to the EOC, through the Operations Section, and to the Logistical Section if necessary.
It is recognized that the development of the Incident Action Plan is dependent upon the quality and quantity of Situation Reporting. As referenced earlier, situational reporting after a moderate to heavy damage tsunami may be limited and sporadic. It is also dynamic.
Therefore, the Incident Action Plan must be flexible, subject to change and reevaluated/readjusted as necessary, upon hourly updates provided by the Situation Unit.
As high priority life safety tsunami emergencies are discovered through Situation Reporting, the Incident Action Plan will require a major adjustment and the redeployment of field resources.
As low priority non-life safety tsunami emergencies are discovered, protective action mission to mitigate the consequences will be added to the Incident Action Plan based on priority and on the availability of resources to handle the mission. As outside resources from the county, state, federal, private and mutual aid agencies arrive additional protective action missions can be assigned to those agencies and incorporated into the Incident Action Plan.
Situation Reporting, reevaluation/readjustment of the Incident Action Plan, and logistical support of the plan will be a continuous and interrelated process. It will be the heart of EOC operations until the emergency response phase to protect life and property transitions into a long-term recovery phase for restoration of the community.
8. PROTECTIVE ACTION MISSIONS
The possible protective action missions that may be included in an Incident Action Plan for a damaging tsunami are as follows:
9. RESPONSIBILITY MATRIX
Emergency/
Problem
Protective Action Mission
Command &
Coordination
Command Staff to provide continuous command coordination with local response agencies and jurisdictions throughout emergency response phase of tsunami.
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Situation
Reporting
Situation Unit and Field Situation Reporting Groups to gather observed damage reports until complete, accurate and stable assessment of damages citywide is provided to the Unified Command Group. Provide updated damage reports on an hourly basis. Resource Unit to identify, record and track status of Local Response Agency resources including personnel, vehicles and equipment.
Building
Collapse/
Rescue
Fire Branch to identify locations of buildings suffering from structural collapse with trapped victims. Fire Branch/ Rescue Group to respond to priority locations in order to lead and organize volunteers and heavy equipment operators in conducting rescue operations. Mission also includes triaging casualties and basic life support at site of rescue.
Mass Injuries Fire Branch (Medical Group) to coordinate emergency medical resources (transport and non-transport) and allied health care professionals to respond to priority locations of mass injuries or to established casualty collection points (CCPs). Mission also includes establishing locations for CCPs and procuring and transporting medical supplies and personnel to those established CCPs. At each location or CCP, Medical Group personnel/groups will organize under the most senior qualified emergency medical professional (preferably MBFD Paramedic) and begin conducting basic field medical care for seriously injured. Assistance may be provided by the County Health Agency, EMSA, American Red Cross, Co. Fire Departments, California Conservation Corps, and volunteers, as coordinated by the City Fire representative at EOC. Basic field medical care may include treatment, and eventual transportation of victims to CCP/hospitals/EMSA/ or field hospitals.
Public School
Disruptions
If schools are in session, individual school districts to assess damage to their schools, staff and students; relay damage to AUSD and County Superintendent representative; and activate internal emergency plans as necessary. Mission also includes providing available school facilities and buses for emergency operations.
Hazardous
Material Release
Technical Specialist to coordinate response of Regional Hazmat units to priority hazardous material releases as reported by field Situation Reporting Groups. Mission includes identification, basic isolation of release (if possible), and relaying necessary evacuation warnings/ requirements to EOC and Law Branch (assistance from Fire Departments and Private Licensed Haz Mat Contractors may be
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available to augment with the Technical Specialist Group/Haz Mat Unit into a response task force).
Major Fires Fire Branch/Suppression Group to conduct firefighting operations to suppress fires at priority life-safety risk structures and fires with conflagration potential.
Evacuation
Operations
Law Branch/Evacuation Group, (via Sheriff, Police Department and CHP teams), to conduct necessary evacuation operations, in threatened Situation Reporting Zones, resulting from hazardous material releases and radiation releases.
Gas Disruptions Technical Specialists (via So. Cal Gas Company teams) to survey damage to natural gas system within City. Mission includes identifying locations of areas needing repair, isolating releases, estimating repair times, initiating repairs, communicating status of natural gas system to utility rep. at EOC and coordinating restoration of service with Operations Section at EOC.
Electric
Disruptions
Technical Specialists (via PG&E teams) to survey damage to electrical power within City. Mission includes estimating repair times, initiating repairs, communicating status of electrical system to utility representative at EOC or County EOC and coordinating restoration of service with Operations Section at EOC.
Sanitation
Disruptions
Public Works Branch (via City Public Services units and purveyors) will coordinate citywide survey or damage to sanitation system. The mission includes coordinating with purveyors in identifying areas of disruption, estimating repair times, coordinating repairs, and coordinating restoration of service with Operations Section at EOC. (NOTE: County Environmental Health personnel will become involved in this mission in testing for proper sanitation standards.)
State Highway Public Works Branch/Heavy Equipment Group (Via Caltrans teams) to survey and clear debris from priority State transportation routes.
Mission includes identifying locations of damaged routes, relaying damage information, estimating repair time and initiating repairs.
City Street
Disruptions
Public Works Branch/Heavy Equipment Group (via City Public Services) to survey and clear debris from priority City transportation routes.
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Mission includes identifying locations of damaged routes, relaying damage information, estimating repair time and initiating repairs.
Traffic
Management
Problems
Law Branch/Traffic Group (via City Police) to conduct necessary operations to alleviate traffic management problems. Mission also includes establishing check points, detouring traffic, and assisting with traffic flow during evacuation operations.
Comm.
Disruptions
Communication unit to identify damage to City radio communication and telephone system. Mission also includes checking condition of base station transmitters and repeater towers; estimating repair time and initiating repairs.
Emergency
Public Info.
Information Officer to provide continuous emergency public information and instructions regarding the tsunami primarily via EAS.
Mission also includes developing EAS messages, press releases, tone alert monitor messages and relaying them to County EOC for broadcast releases.
Security Law Branch/Security Group to provide needed security and perimeter control required for damaged areas, evacuation areas, institutional and emergency facilities, and congregate care facility sites. Mission also includes conducting necessary anti-looting patrols.
Logistical
Support
Logistic Section to provide necessary logistical support to carry out priority protection action missions (including supplies, facilities, fuel, maintenance, transportation, etc.)
Displaced/
Homeless
Shelter and Welfare Unit (via task force of American Red Cross, Salvation Army and Social Services personnel) to provide temporary relief and support to displaced/homeless persons in the form of congregate care shelters, food, bedding, first aid, registration service and counseling services. American Red Cross mission may also include receiving, classifying and organizing volunteers (e.g. first-aiders, transporters of handicapped, runners, heavy rescue equipment operators, etc.); establishing staging points for various classifications of volunteers; registering all volunteers as emergency workers; and dispatching volunteers to reporting locations designated by requesting agency. Salvation Army mission may also include receiving, sorting, stockpiling and distributing donations of commodities such as food,
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clothing and water (potable and purified) at designated distribution sites.
Building
Inspection
Tech. Spec. (via City Planning Department/Building Inspection Rep) to coordinate formation of Building Inspection Task Force to be dispatched to inspect priority critical buildings. Mission includes inspecting buildings for structural/electrical/gas system safety, estimating dollar damage loss, and posting unsafe buildings.
Disease/
Health Hazards
Tech. Spec. (via County Health Agency/Environmental Health teams) to provide assistance as available to alleviate identified health hazards (e.g. communicable disease).
Temporary
Morgue
Morgue Group to provide location for temporary morgues as necessary to identify, hold and isolate corpses. (Assistance from private morticians may be augmented into the morgue group).
10. UPGRADING RESOURCES - STATE AND FEDERAL INTERFACE
Off-duty recall of City Personnel may only generate approximately 1/2 of the off-duty force within the first 12 hours due to transportation and family restrictions. Mutual aid in a tsunami that is regional in nature may be significantly delayed beyond the first 24 to 72 hours. Full state and federal aid may not arrive until well after the first 72 hours.
LOCAL SPONTANEOUS VOLUNTEERISM IN LARGE QUANTITIES HAS TRADITIONALLY BEEN AVAILABLE DURING THE FIRST 72 HOURS. It should be used as much as practical and possible, particularly in support of rescue operations, medical aid and runner systems.
The American Red Cross will be used to request assistance (via EAS messages), register and direct volunteers to areas of need. As volunteers arrive on scene they should be organized, assigned and directed by emergency response agency personnel.
An early notification of a damaging tsunami should be made to State OES, by County OES.
Normally, outside state and federal resources will only respond after proper declarations have been made at the county level (e.g. "Local Emergency" and request to Governor to declare "State of Emergency.") Normally, a State of Emergency declaration request and requests for specific assistance would be forwarded through County OES and State OES, Region 1.
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A. Damage Assessment - State and Federal
In cases where significant and extensive damage is obvious, it is generally not difficult to request and receive a State of Emergency declaration from the Governor. However, in many cases where the extent of damage, or the perception of the extent of damage, may not be easily visible or known, state and federal agencies may require a damage assessment inspection prior to issuing a State of Emergency, as well as a possible Presidential declaration.
This damage assessment differs from the immediate local assessment that occurs right after a disaster in that this inspection is:
1) Evaluating the damage to determine if it is extensive or significant enough to warrant a state and possible federal declaration, and
2) To evaluate the approximate amount of dollar damage. These damage assessment teams are made up of a federal representative, a state representative, and a local one.
As outside state and federal resources mobilize and arrive locally, they will generally be given a protective action mission and be augmented as an independent team in the City's emergency organization (ICS). Listed below are the KEY STATE AND FEDERAL AGENCIES, their probable ROLES and the ICS POSITION they would be augmented into:
STATE AGENCY ROLE ICS POSITION
State OES Coordinates all State Agency Response
Liaison
State
National
Guard
Medical Assistance
Evacuation Assistance
Debris Removal
Air and Surface Transportation
Communications Support
Food (Field Kitchens for public & workers)
Sheltering
Security & Maintenance of Law & Order
Temporary Morgue
Fire Branch
Law Branch
Pub. Wks. Branch
Logistics Sec
Logistics Sec
Logistics Sec
Logistics Sec
Logistics Sec Law
Branch
Morgue Group
State EMSA Medical Assistance to CCP's & Field Hospitals Fire Branch
State Parks &
Recreation
Control State Parks as Shelter
Evacuate State Parks
Logistics Sec
Law Branch
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CA
Conservation Corps.
Debris Removal
Sandbagging
Litter Carrying/Basic First Aid/Set Up CCP
Light Rescue
Oil Spill Clean Up
Pub. Wks. Branch
Pub. Wks. Branch
Medical Branch
Fire Branch
Tech Spec Unit
State Water Res.
Board
Water Supply
Waste Disposal Systems
Utilities Branch
Utilities Branch
State Energy
Commission
Allocate & Distribute Petroleum Fuel Logistics Sec
State Dept. of Food
and Agriculture
Food Distribution Logistics Sec
State Architect/
Private Contractors
Damage Assessment
Building Inspection
Recovery Group
Recovery Group
State Division of
Safety of Dams
Dam Inspections Utilities Branch
FEDERAL
AGENCY
ROLE ICS POSITION
F.E.M.A.
Coordinates All Federal Agency
Response
Liaison
U.S. Coast
Guard
Sea Rescue, Warning & Security
Hazardous Materials Releases (west of
Hwy. 1)
Law Branch
Tech Spec Unit
U.S. 6th Army Similar to State National Guard
Law Branch
Environmental
Protection Agency
Hazardous Material Response (east of
Hwy. 1)
Tech Spec Unit
Nuclear
Regulatory
Commission
Nuclear Accident Assistance Liaison
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Department of
Energy
Nuclear Accident Assistance Liaison
Army Corps of
Engineers
Dam Inspection Utilities Branch
C. RECOVERY
The City of Pismo Beach has a Recovery Plan; it is found in Section 3, Support Materials, of the City’s Multi-hazard Response Plan. The following points are a short overview of items covered in more detail in that document.
1. RE-ENTRY
During transition into a recovery phase, areas affected by the tsunami should be inspected to determine if they are safe for public re-entry. This function may be accomplished with state support through the mutual aid system. However, in the absence of the state, it will be necessary to form a local task force to initiate this mission. This task force would be headed by City Planning Department Representative, and would include teams of Planning Department Building Inspectors, private contractors, private architects, and qualified American Red Cross volunteers. Based on joint concurrence by the Command Staff, state or federal representatives, re-entry will be authorized, and an EAS message to that effect will be issued.
2. DEMOBILIZATION
When response agencies are nearing completion of the last remaining life-safety Protective Action Missions, and WHEN THE EMERGENCY SERVICES DIRECTOR (City Manager) OR INCIDENT COMMANDER DETERMINES THAT THE DISASTER HAS ENTERED
INTO A RECOVERY PHASE, THE COMMAND STAFF SHOULD DEVELOP A FORMAL DEMOBILIZATION PLAN. Consideration should also be given to assigning appropriate agencies to conduct short term recovery operations (e.g., debris removal; restoration of critical facilities, utilities and communications; and tending to the needs of the homeless and displaced, etc.)
The City EOC should be downgraded or shut down as soon as emergency operations cease. It is desirable to attempt to restore agencies to their normal working routine and environment as soon as possible. The Command Staff, as well as other City agencies, will be heavily involved in short and long-term recovery operations.
3. CLEANUPS, REHABILITATION AND RESTORATION
Cleanup, rehabilitation and restoration after a major tsunami will take a considerable amount of time (sometimes years). It will also take a considerable amount of effort and cooperation between the private sector and local, state and federal governments.
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It is anticipated that local government resources and finances after the tsunami will be severely strained, and that aid from the state and federal governments will be required.
THE COMMAND STAFF SHOULD RECOMMEND TO THE CITY COUNCIL THE MOST APPROPRIATE METHODS FOR THE CITY TO PROVIDE LONG-TERM RECOVERY.
4. FOLLOW-UP PUBLIC DISASTER ASSISTANCE
Provided the necessary declarations were made during the emergency, the City and the County Office of Emergency Services will coordinate with state and federal officials in locating and opening a Disaster Application Center (DAC).
5. FINAL REPORT AND ACTIVITY LOG
ALL DEPARTMENT HEADS FROM CITY DEPARTMENTS INVOLVED IN THE TSUNAMI
RESPONSE WILL BE REQUIRED TO COMPLETE A NARRATIVE REPORT AND A MASTER ACTIVITY LOG. The narrative report briefly describes the primary responsibility, the protective action missions performed and the total staff hours of involvement by the agency during the emergency phase of the tsunami. The master activity log documents names and times of agency personnel involved in a particular mission, equipment and supplies used, and any contracts with a private vendor to support emergency operations. Most of this information can be extrapolated from individual activity logs used by team leaders during the emergency (ICS 214, EOC messages, EOC activity logs).
A copy of the narrative report and master activity log should be forwarded to City Hall as soon as possible and will be part of the official record of the tsunami disaster.
REVISIONS PAGE
This Section is for Plan Holders to record the posting of each Official Plan Revision made by the City.
Please enter the revision number, the pages changed, the date the revision was posted, and the initials of the person posting the revision.
The format for numbering revisions shall be a sequential number followed by the last two digits of the current calendar year (e.g., #1-04, #2-04, and so on). Revision numbers will begin fresh each January 1.
Revision # Pages Changed Date Initials
City of Pismo Beach
Emergency Operations Plan
Adverse Weather
• Drought
• Erosion
• Storm
• Windstorms
• Severe Winter Storm
• Localized Flooding
• Severe Heat
ANNEX I
City of Pismo Beach Annex I
Emergency Operations Plan _ Adverse Weather
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FORWARD
Annex I, City of Pismo Beach Adverse Weather Emergency Management Plan addresses the City of Pismo Beach's response to adverse weather. Response measures and procedures concerning the policy and operations of the City of Pismo Beach’s Emergency Organization are contained herein.
Coordinated Response
It is recognized that if major adverse weather impacts the City of Pismo Beach and is regional in nature, Unified Command will be charged with coordinating the response.
ICS/SEMS/NIMS
The City of Pismo Beach has adopted the Incident Command System (ICS), the Standardized Emergency System (SEMS), and the National Incident Management System (NIMS) as the emergency organization and the emergency management system for response to damaging adverse weather impacting the City of Pismo Beach.
Unified Incident Command Authority
In the event of adverse weather, the Police Chief will assume the position of Unified Incident Commander. In the event the Police Chief is not available, the following chain of command is provided to identify authorized alternates to fill the City of Pismo Beach's position as Incident Commander.
No. 1 – Fire Chief
No. 2 – Public Works Director
No. 3 – On-Duty Battalion Chief or highest-ranking Fire Officer or Police Officer
The Unified Incident Commander will:
Alert the Pismo Beach City Manager as to the severity of the incident.
Emergency Operations Center Leadership
The City Manager is the Emergency Services Director and the Assistant City Manager is the Deputy Emergency Services Director.
Persons with Access and Functional Needs
It is the intent of the City of Pismo Beach to ensure that Persons with Functional and Access Needs have equal services that are provided to the citizens of Pismo Beach and are a priority during an emergency.
_________________
City of Pismo Beach Annex I
Emergency Operations Plan _ Adverse Weather
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Adverse Weather
Table of Contents
Section Page
Forward 2
Table of Contents 3
I. Essentials 5
A. Adverse Weather Advisory 5
B. Initiating Event 6
C. Adverse Weather Plan Activation 6
D. Initial Alerting 6
II. Response 6
A. Emergency Operations Center Locations 6
B. Emergency Operations Center-Levels of Activation 7 C. Emergency Response Levels 7
D. Situation Awareness Reporting 8 E. Situation Reporting Zones 8 F. Situation Zone Responsibilities 9 G. San Luis Obispo County Resources 9
III. Hazard Assessment 9
A. Hazard Assessment 9
IV. Potential Impacts 10
1. Leadership 10
2. Situation Reporting 10
3. Building Collapse/Rescue 11
4. Multiple Casualties 11
5. School Disruptions 11
6. Hazardous Materials release 11
7. Fires 11
8. Evacuation 11
9. Utilities—Natural Gas—Electric—Water—Sanitation 11
10. Transportation System 11
11. Communications 11
12. Emergency Public Information 12
V. Emergency Recovery 12
A. Re-entry 12
B. Demobilization 12
C. Final Report and Activity Log 13
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VI. Plan Administration 13
A. Plan Adoption 13
B. Purpose 13
C. Authorities 13
D. Scope 13
E. Plan Revisions 14
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I. Essentials
A. Adverse Weather
Drought: Periods of drought can have significant environmental, agricultural, health, economic and social consequences. Drought can also reduce water quality, because lower water flows reduce dilution of pollutants and increase contamination of remaining water sources. Wildfires are typically larger and more severe in periods of drought due to the lower fuel moisture content.
Erosion: erosion is a natural geological process caused by currents, storms, earthquakes, winds, and the gradual movement of tectonic plates. It may take place slowly over thousands of years, or it may occur dramatically, as with landslides or severe storms. Rates of erosion are reported as a yearly average. Local annual erosion rates range from three inches a year to over one foot. However, this pattern is not indicative of future annual changes.
Storm: Storms usually do most of their damage in the form of erosion and localized flooding. The winds originate from low-pressure systems offshore and circulate counterclockwise around the low. The duration of such a storm, can be the most significant measure of its destructiveness.
Wind Storms: Refers to any dangerous meteorological phenomena with the potential to cause damage, serious social disruption, or loss of human life. Severe windstorms pose a significant risk to life and property in the region by creating conditions that disrupt essential systems such as public utilities, telecommunications, and transportation routes. High winds can and do occasionally cause tornado-like damage to local homes and businesses. Severe windstorms can present a very destabilizing effect on the dry brush that covers local hillsides and wildland urban interface areas. High winds can have destructive impacts, especially to property trees, power lines, and other utility services.
Severe Winter Storm: Severe winter storms are a combination of high winds and heavy rains. These events occur on a regular basis when two fronts combine to create the storm.
Localized Flooding: Advisories, watches and warnings are often issued by the National Weather Service regarding storms or floods. The basis of these advisories is predictable weather patterns and existing knowledge of the flooding history of an area. For all practical purposes, these notifications require nothing more than a heightened level of awareness on the part of both emergency responders and the general public.
Flood Advisory – Minor general or area flooding of streets, low-lying areas, urban storm drains, creeks, and small streams is occurring, imminent, or highly likely. Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.
Flood Warning is issued when flooding is imminent or occurring.
Severe Heat: In the event of an extended Severe Heat period, the event will be led from the appropriate Department Operations Center (DOC).
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B. Initiating Event
Adverse weather is the initiating event that alerts the public and the City of Pismo Beach. The focal point for reporting initial adverse weather damage is the City of Pismo Beach’s Emergency Communications Center.
C. Plan Activation
It is the policy of the City of Pismo Beach that adverse weather, as referenced in this Plan, and in the judgment of the City Manager, Police Chief or Fire Chief, or their designee, warrants activation of this plan.
If confirmed damage is brought to the attention of the City of Pismo Beach Emergency Communications Center, contact with the Unified Incident Commander (or authorized alternate) should be attempted. If contact is possible, the Unified Incident Commander or alternate would be advised of the situation, including initial damage reports.
If contact with the Unified Incident Commander or any authorized alternate cannot be made, the Police Commanders or on-duty Battalion Chief or highest-ranking Police Officer may recommend Plan activation.
D. Initial Alerting
Upon Plan activation, the Pismo Beach Emergency Communications Center will notify City departments of Plan and Emergency Operations Center activation. EOC mobilization instructions follow ed by on-duty dispatchers will:
Notify the Pismo Beach City Manager and all department heads and have them report to the City’s Emergency Operations Center.
Alert all off-duty police, fire, public works, utilities, Parks and Recreation and Community Development building inspectors.
Poll public works, police and fire units and stations for damage assessment and available resources.
Alert on-duty public works, police and fire units and instruct them to begin Situation Reporting in the Pismo Beach Situation Reporting Zones (SRZ).
II. Response
A. Emergency Operations Center Locations:
The following are the EOC locations for an emergency event. (Note: These locations may be adjusted or changed depending on the specific circumstances of the event).
EMERGENCY OPERATIONS CENTER (EOC)
Primary:
Pismo Beach Police Department
1000 Bello Street
Pismo Beach, CA 93449
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Secondary:
Pismo Beach City Hall
760 Mattie Road
Pismo Beach, CA 93449
B. Emergency Operations Center – Levels of Activation
The number of City staff at the EOC will depend on the level of activation. The person authorizing the activation of the EOC will determine the Level of Activation. The Emergency Services Director or Deputy Emergency Services Director may change the activation level throughout the emergency as needed. The levels of activation are:
EOC LEVEL 1
A major disaster where local resources are overwhelmed. State and/or federal resources are required. A local emergency and a state of emergency will be proclaimed. A Presidential Declaration of Emergency or major disaster will be requested. The EOC will be staffed to the highest number of personnel possible or necessary.
EOC LEVEL 2
A moderate to severe emergency wherein local resources are not adequate and mutual aid may be required on a regional or even statewide basis. A local emergency and a state of emergency may be proclaimed by City Council or the County. The EOC will be moderately staffed.
EOC LEVEL 3
A minor to moderate incident wherein local resources is adequate and available. A local emergency may or may not be declared. The EOC will be minimally staffed.
Note: Upon activation of the City of Pismo Beach’s Emergency Operations Center, contact will be established with the San Luis Obispo County Office of Emergency Services.
C. Emergency Response Levels
Emergency response for adverse weather emergencies is broken down into three levels:
Level 1, Severe Emergency: Total recall of all off-duty police, fire department personnel, and request the Pismo Beach City Manager and all department heads report to the City’s Emergency Operations Center.
Level 2, Escalating Emergency: Increased number of incidents due to damaging adverse weather.
On-duty crews cannot keep up with calls. The incident can be handled by calling out all off-duty public works department employees and with the assistance of on-duty fire and police units.
Level 3, Non-Emergency: Always in effect day-to-day routine operations. No excessive incidents.
On-duty crews can handle all calls.
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D. Situation Awareness Reporting
1. General
The priority upon plan activation is situation reporting: the process of getting a complete and comprehensive picture of the damages caused by the event. Immediately after damaging adverse weather, situation reporting may be minimal. It is recognized that complete damage intelligence may take several hours to several days to get a complete and stable citywide assessment.
Continuing situation reporting is critically important and is the foundation on which EOC/field actions are based. Every effort must be made to immediately initiate a field survey within a Situation Reporting Zone (SRZ) and to gather the best available information, and report that information through channels to the City of Pismo Beach EOC as soon as possible. Situation Reports may become available from the other sources, i.e.:
General Public
News and social media
San Luis Obispo County Emergency Communications Center San Luis Obispo County Office of Emergency Services
City of Pismo Beach Radio equipped field units
Caltrans
California Highway Patrol
SEMPRA (formerly known as Southern California Gas Company) San Luis Coastal Unified School District
Pacific Gas and Electric (PG & E)
Area Medical Centers
The individual field Situation Reporting Groups within the Operations Section will conduct a field survey of an area or Situation Reporting Zone (SRZ). Early reports may include the following:
Rescue needs (estimated number trapped)
Serious mass injuries (estimated number)
Deceased (estimated number)
Damaging adverse weather
Serious hazardous material spills
Any other critical emergency or situation observed
E. Situation Reporting Zones
In the event of a damaging event, the City of Pismo Beach has been organized into three Situation Reporting Zones (SRZ’s). They are described as follows:
Zone 1: That area of the City found to the North of Hwy 101 and he Mattie Road on/off ramp to the City limits.
Zone 2: That area of the City found to the south of Hwy 101 and the Mattie Road on/off ramps and to the north of the railroad tracks is known as the Central part of the City.
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Zone 3: That area of the City found to the South of the railroad tracks to the City limits.
Note: Where no damage occurs within an SRZ, “no damage” reports are still required to insure complete damage intelligence.
F. Situation Zone Responsibilities
DEPARTMENT RESPONSIBILITY
Police Department Citywide survey for all encampments for evacuation needs Fire Department Citywide survey for damage, rescue, fire, and evacuations Public Works Citywide survey for streets, facilities and, parks damage Information Technology Citywide survey for communication and broadband damage Community Development
Citywide survey of critical facilities for damage, structural damage, and posting of unsafe buildings
Utilities Citywide survey of freshwater and waste disposal systems PG&E Utilities Survey for condition of their infrastructure SLO Coastal Unified School District Survey for condition of their facilities and personnel Caltrans Jurisdictional for State highways
G. San Luis Obispo County Resources
The Office of Emergency Services (OES) coordinates all requests for assistance from San Luis Obispo County (beyond mutual aid agreements established for fire, law, medical, or public works resources). To request assistance from San Luis Obispo County, contact the Duty Officer at 805.781.1144.
The American Red Cross works together with the Care and Shelter Branch to identify and establish evacuation and general population shelter sites. In most cases the Care and Shelter Branch provides a supporting role to the American Red Cross.
III. Hazard Assessment
The City of Pismo Beach Hazard Identification and Analysis process used the FEMA Threat and Hazard Identification and Risk Assessment Guide.
General Responsibilities
Listed below is a general assessment that may result from damaging adverse weather. The exact circumstances of adverse weather may dictate some flexibility and adjustments.
A. Hazard Assessment
1. Situations
Any one of the adverse weather events may be considered a threat to the City of Pismo Beach.
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2. Potential Threats
Threats as the result of adverse weather impacting Pismo Beach may range from erosion, winds, and localized flooding; windstorm may damage residences, businesses, trees, and power lines.
3. Potential Range of Damage
Most of the adverse weather causes little to moderate damage.
IV. Potential Impacts
This Section does not presume to predict the full range and depth of adverse weather impacts. The following, attempts to present the most likely impacts from adverse weather occurring in or near the City of Pismo Beach:
1. Leadership
2. Situation reporting
3. Building collapse causing need for rescue
4. Multiple Casualties
5. School disruptions
6. Hazardous material releases
7. Fires
8. Evacuation
9. Utilities – Natural Gas, Electricity and Sanitation
10. Transportation systems
11. Communications
12. Emergency Public Information
1. Leadership:
The strain on local government and its emergency response organization to command and coordinate the response to adverse weather could be immediate, severe, and overwhelming. Initial in-county assistance will probably occur within the first 12 hours. Assistance from out of county departments may not arrive until well after the first 24 hours. Pismo Beach must presume that they will essentially be on their own, with only local resources, for 48 hours.
It is estimated that full mobilization of local government personnel will be difficult due to staff call- back availability, transportation disruptions, and family status concerns.
2. Situation Reporting:
An overall assessment and prioritization of emergencies/hazards through a centralized means of situation reporting will be one of the first critical actions. On-duty radio-equipped public safety and public services units may be the only means available to provide an initial survey of field areas and report damage information.
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Due to several factors (massive damage, limited personnel, transportation disruptions, communications overload, etc.), a complete situation reporting picture may take several hours to several days.
3. Building Collapse/Rescue:
The structures that will most commonly receive damage and fail in adverse weather are structures adjacent to flowing water or adjacent to large trees.
The collapse of such buildings is often responsible for many casualties and the need for rescue.
4. Multiple Casualties
See Annex C, Multiple Casualty Incident of this Plan for additional information.
5. School Disruptions:
Should school be in session during major adverse weather, some serious injuries of students and faculty can be anticipated.
Schools would be immediately disrupted requiring them to either close or evacuate.
6. Hazardous Materials Releases:
Refer to Annex B, Hazardous Materials Annex for additional information.
7. Fires:
Refer to Annex E, Major Fire Annex for additional information.
8. Evacuation:
Evacuation that may be required because of adverse weather will be a high priority.
9. Utilities: Natural Gas, Electricity, Water, Sanitation Normal utility systems may fail or be disrupted.
Electrical power loss would primarily be from breakage of overhead wires. Water line breakage should be expected.
Localized damage to pump stations and storage facilities is anticipated. Water System contamination may occur.
The city wastewater and water treatment plants may be damaged.
10. Transportation Systems:
Adverse weather could disrupt normal transportation systems. The primary cause of surface transportation failure would be from road deformation, landslides, water flowing in streets and the loss of bridges.
Power outages will impact traffic signals.
Surface street blockage by debris would also cause delays and temporary road closures.
11. Communications:
Normal means for reporting emergencies/hazards via a 911 phone dependent system may be lost to the public.
Adverse weather may disable the telephone system.
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Telephone equipment, both hard wired and cell sites, could be adversely affected primarily by overloading and physical damage.
Essential service lines will most likely survive and can typically primarily be relied upon in implementing this Plan.
Effective radio communications may require the augmentation of ARES personnel and/or the use of "car to car" relay systems.
In the absence of emergency power to some agency base stations, portable radios may be the only available means of radio communications.
12. Emergency Public Information:
During and following adverse weather, the public will need basic emergency public information. This information will be provided by the City of Pismo Beach's Public Information Officer via:
SLO County OES Alert Sense
Emergency Broadcast Messages over the Emergency Alerting System (EAS) Social Media
AM/FM Radio Stations
Local network television
V. Emergency Recovery
The City of Pismo Beach has a Recovery Plan, in the City of Pismo Beach’s Emergency Operations Plan. The following points are a short overview of items covered in more detail in that document.
A. Re-Entry
During transition into a recovery phase, areas affected by adverse weather should be inspected to determine if they are safe for public re-entry. Based on joint concurrence by the Unified Command Staff, state or federal representatives, re-entry will be authorized, and a Public Information message to that effect will be issued.
B. Demobilization
When response departments are nearing completion of the last remaining life-safety Protective Action Missions, and when the Emergency Services Director (Pismo Beach City Manager) or the Deputy Emergency Services Director (Assistant City Manager) determines that the disaster has entered a recovery phase, the command staff should develop a formal demobilization plan. Consideration should also be given to assigning appropriate departments to conduct short term recovery operations (e.g., debris removal, restoration of critical facilities, utilities, and communications, and tending to the needs of the displaced, etc.)
The City of Pismo Beach Emergency Operations Center should be downgraded as an Emergency Operations Center and then become a Recovery Operations Center (ROC). It is desirable to attempt to restore departments to their normal working routine and environment as soon as possible. The Unified Command Staff, as well as other City of Pismo Beach departments, will be heavily involved in short and long-term recovery operations.
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C. Final Report and Activity Log
All department heads from the City of Pismo Beach departments involved in the adverse weather response will be required to complete a narrative report and a master activity log. The narrative report briefly describes the primary responsibility, the protective action missions performed and the total staff hours of involvement by the agency during the emergency phase of the adverse weather. The master activity log documents names and times of agency personnel involved in a mission, equipment and supplies used, and any contracts with a private vendor to support emergency operations. Most of this information can be extrapolated from individual activity logs used by team leaders during the emergency (ICS 214, EOC messages, EOC activity logs). A copy of the narrative report and activity logs should be forwarded to the Plans Section as soon as possible and will be part of the official record of the adverse weather disaster.
VI. Plan Administration
A. Plan Adoption
This is the official Pismo Beach City Plan for responding to adverse weather occurring in, or threatening, the City of Pismo Beach. The Plan's responsibilities and authorities are effective as indicated below.
B. Purpose
The purpose of this Plan is to establish the City of Pismo Beach's response organization, Leadership authority, responsibilities, functions, and interactions required to mitigate the effects of adverse weather affecting the City of Pismo Beach. The priority of emergency response to a damaging event shall be to minimize loss of life and property.
The Plan is designed to unify all response departments under the Incident Command System (ICS) in order to best utilize joint resources and more effectively minimize damage to life and property caused by the effects of adverse weather.
C. Authorities
See the Plan Summary, for a listing of all authorities and references.
D. Scope
1. Relationship with Other Plans
This Plan, a component of the City of Pismo Beach’s Emergency Operations Plan and is primarily intended to serve as a stand-alone adverse weather response plan. Procedures within this plan address emergency response and short-term recovery. The City of Pismo Beach Adverse Weather Plan is compatible with federal, county and state emergency response plans. Should this type of event come about as the result of another disaster, that Disaster Plan will supersede this Plan.
2. Jurisdictional Factors
This plan encompasses the City of Pismo Beach jurisdictional limits of the City of Pismo Beach. Copies of this Plan have been sent to the San Luis Obispo County Office of Emergency Services, incorporated cities, Luci Mar Unified School District, and locally based federal, state, and military institutions for informational and coordination purposes.
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E. Revision Page
This Section is for Plan Holders to record the posting of each Official Plan Revision made by the City of Pismo Beach.
Please enter the revision number, revision title, page number revised date the revision was posted and the name of the person posting the revision. The format for numbering revisions shall be a sequential number followed by the last two digits of the current calendar year (e.g., #1-15, #2-15, and so on). New sequential numbers will begin each January 1st.
Revision # Revision Title Page Number Revised Date Name
City of Pismo Beach
Emergency Operations Plan
Pandemic
ANNEX J
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FORWARD
The City of Pismo Beach Continuity of Operations Plan (COOP) for Pandemic events provides an overview of the City’s approach to COOP operations should a pandemic occur. It details COOP and City actions, describes the City organization, and assigns tasks. This plan provides guidance for implementing the COOP to ensure the orderly, rapid, and efficient actions are taken under the threat and condition of a pandemic and disruptions of City services are minimized. During a pandemic it is estimated that absenteeism can range from 10 to 40 percent. Compounding employee-illness related absenteeism is the possibility that schools, and childcare facilities may be closed, thus creating a significant childcare issue for working parents. While the severity and consequences of an emergency cannot be predicted, effective contingency planning can minimize the impact on City of Pismo Beach’s missions, personnel, and facilities.
INTRODUCTION
Organizations across the nation perform essential functions and services that may be adversely affected in the event of a natural or human-made disaster. In such events, organizations should have continuity plans to assist in the continuance of their essential functions and governance. Continuing to perform essential functions is vital to an organization’s ability to remain a viable entity and provide essential services during times of increased threats from all hazards, humanmade or natural. Since the threat to an organization’s continuity of operations is great during a pandemic outbreak, it is important for the City of Pismo Beach to have a Pandemic Continuity of Operations plan (annex) in place to ensure it can carry out its essential functions and services. While organizations may be forced to suspend some operations due to the severity of a pandemic outbreak, an effective Continuity of Operations Plan can assist an organization in its efforts to remain operational, as well as strengthen the ability to resume operations and recover.
COORDINATED RESPONSE
When a Pandemic event impacts the City of Pismo Beach and surrounding jurisdictions, Unified Coordination will be established by the San Luis Obispo County Office of Emergency Services (OES) charged with coordinating the regional response with the County Health Agency Department Operation Center (CHADOC). California Health and Safety Code gives broad authority to County Health Officers, including their authority to control contagious, infectious, or communicable disease and may “take measures as may be necessary” to prevent and control the spread of disease within the territory under their jurisdiction.1
ICS/SEMS/NIMS
The City of Pismo Beach has adopted the Incident Command System (ICS), the Standard Emergency System (SEMS), and the National Incident Management System (NIMS) as the emergency organization and the emergency management system for response to a Pandemic event impacting the City of Pismo Beach.
1 H&S §120175
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UNIFIED INCIDENT COMAND AUTHORITY
In the event of a Pandemic Incident, the Police Chief will assume the position of Unified Incident Commander. In the event the Police Chief is not available, the following chain of command is provided to identify authorized alternates to fill the City of Pismo Beach's position as Incident Commander.
No. 1 – The Fire Chief
No. 2 – The Commander or Fire Battalion Chief
No. 3 – On-Duty Watch Commander or designated Fire Personnel
The Unified Incident Commander will alert the Pismo Beach City Manager as to the severity of the incident.
EMERGENCY OPERATIONS CENTER LEADERSHIP
The City Manager is the Emergency Services Director and the Assistant City Manager is the Deputy Emergency Services Director.
PERSONS WITH BASELINE MEDICAL, ACCESS AND FUNCTIONAL NEEDS
It is the intent of the City of Pismo Beach to ensure Community Members with Baseline Medical needs and Functional & Access Needs have equal services and are prioritized during a Pandemic emergency based on the individual’s needs.
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Table of Contents
Forward ……………….…………………………………………………………………………………………………….….……...2 Introduction .......................................................................................................................... 2 Coordinated Response .......................................................................................................... 2 ICS/SEMS/NIMS ..................................................................................................................... 2 Unified Incident Command Authority ..................................................................................... 3 EOC Leadership ...................................................................................................................... 3 Persons with Baseline Medical, Access and Functional Needs .................................................. 3
I. Essentials ........................................................................................................................ 6 A. Initiating Event ..................................................................................................... 6 B. Pandemic Plan Activation .................................................................................... 6 C. Pandemic Plan Activation Tasks………………………………………………………………………..6 D. Prevention Strategies ........................................................................................... 8
II. Continuity Planning………………………………………………………………………………………………………. 9
III. Response ...................................................................................................................... 11 A. Emergency Response……………………………………………………………………………………….11 B. EOC Locations…………………………………………………………………………………………………..11 C. Pandemic Coordinator and Response Team…………………………………………………… .11 D. Risk Communications……………………………………………………………………………………….11 E. City overview Planning Sheet and Impacts……………………………………………………….12
IV. Elements of a Viable Pandemic Continuity Capability ..................................................... 12 A. Essential Functions .............................................................................................. 12 B. Continuity Communications ............................................................................... 13 C. Essential Records Management ........................................................................... 13 D. Human Resources ............................................................................................... 13 E. Delegation of Control and Direction ................................................................... 14 F. SLO County Office of Emergency Services (OES) ................................................. 14 G. Reconstitution ..................................................................................................... 14
V. Pandemic Reduced or Cancelled ..................................................................................... 14 A. Operational Area Conference Call Activation……………………………………………………14 B. Actions to be Taken………………………………………………………………………………………….14 C. Conduct After Action Review……………………………………………………………………………14
VI. Potential Impacts .......................................................................................................... 14 A. Leadership ........................................................................................................... 15 B Shelter in Place/Isolation .................................................................................... 15 C. School Disruptions .............................................................................................. 15 D. Emergency Services ............................................................................................. 15 E. Emergency Public Information ………………………………………………………………………..16 F. Financial ………………………………………………………………………………………………………….16
VII. Recovery ...................................................................................................................... 16
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A. Demobilization ..................................................................................................... 16 B. Cost Recovery...................................................................................................... 16 C. Final Report and Activity Log …………………………………………………………………………..17
VIII. Plan Administration .................................................................................................... 17 A. Authorities .......................................................................................................... 17 B. Purpose ................................................................................................................ 17 C. Plan Objectives..................................................................................................... 18
IX. Work Practices and Procedures .................................................................................. 18 A. Staffing Adjustments ……………………………………………………………………………………….18 B. Essential Operational Functions ………………………………………………………………………18 C. Sharing of Information……………………………………………. ........................................ 19 D. Providing Supplies of Protective Equipment ....................................................... 19 E. Employee Illness and Exposure……. ..................................................................... 19
Conclusion………………………………………………………………………………………………………….…………………20 Revision Page……………………………………………………………………………………………………….……………….20
Appendices
APPENDIX 1: WORLD HEALTH ORGANIZATION PHASES…………………………………………..…………….21 APPENDIX 2: WEBSITES FOR PLANNING AND PREPAREDNESS…………………………….………….……..23 APPENDIX 3: ASSUMPTIONS………………………………………………………………………………..………………. 24
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I. Essentials
A. Initiating Event
The declaration of a Pandemic by the County Public Health Officer is the initiating event that alerts the public and the City of Pismo Beach. The focal point for reporting initial declaration of a pandemic is the City of Pismo Beach’s Emergency Communication Center.
B. Pandemic Plan Activation
It is the policy of the City of Pismo Beach that a pandemic, as referenced in this Plan, and in the judgment of the City Manager, Police Chief or Fire Chief, or their designee, warrants activation of this plan.
If a pandemic is confirmed and is brought to the attention of the City of Pismo Beach Emergency Communications Center, contact with the Emergency Operations Center Director (or authorized alternate) should be attempted. If contact by phone is possible, the Emergency Operations Center Director or alternate would be advised of the situation (including initial confirmed cases) by the City of Pismo Beach Emergency Communications Center.
If contact with the Emergency Operations Center Director or any authorized alternate cannot be made, the Police Commander, on-duty Watch Commander or highest-ranking Police Officer may recommend Plan activation.
C. Pandemic Plan Activation Tasks
1. Operational Area Conference Call as necessary
a. Pismo Beach EOC Director or Designee
b. Pismo Beach Police Chief
c. CAL FIRE Chief or Duty Chief
d. SLO County OES Director or Duty Officer
e. SLO County Medical/Health Officer or Designee
f. Lucia Mar School District Director or Designee
2. Objectives to be discussed during the conference call:
a. Attain situational awareness on pandemic and declaration of emergency. b. Identify incident-specific concerns, actions already taken and recommended courses of action.
c. Determine implementation of all or part of the COOP. d. PIO implement crisis communications plan with Pandemic information from CHADOC, JIC, and/or CDC.
e. Notify Department Heads & Elected Officials by Pismo Beach EOC Director or Designee.
f. Pismo Beach EOC Director or Designee determines and communicates activation of EOC to appropriate level:
i. Department Heads or designee report to EOC as required ii. Section Coordinators or designee report to EOC as required iii. Elected Officials report to EOC as required
iv. Recall Safety Employees to duty as required
v. Notify OES and CAL FIRE EOC is activated
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This tables outline the plan of action the City will take to minimize the effects of an infectious disease incident. Specific actions are outlined on individual Areas and Support Function. Actions are correlated with the potential “Operational Impact Level” of an event. The “Trigger Guidelines” are meant to provide guidance for action timelines. Specific “Action Items” may be adjusted at the discretion of the City Manager (Emergency Services Director) and may vary by Department.
Response Level &
Operational Impact Trigger Point
Guidelines
Any or all trigger points
may initiate action
Action Items
● Pre-planning action
completed
□ Pre-planning action
incomplete
○ Imminent event prep
action
The risk for a
pandemic is greatly
increased but not
certain.
Level 5 Impact Level:
“Normal” Regular City
Operations
Daily operations, no
impact
● Program in effect -
monitoring developing
trends
● Obtain Critical resource
stockpiles
□ Deliver infectious
disease/ PPE training
□ Develop operational
plan
Spread of disease
between humans is
occurring in more than
one country of one
WHO region.
Level 4 Impact Level:
“Low” Pre-event Planning
New infectious disease
identified. Increasing
public awareness exists.
○ Initiate City Dept
awareness and ongoing
updates
□ Review current plan for
gaps
□ Train personnel in
critical functions
Community-level
outbreaks are in at
least one additional
country in a different
WHO region from
phase 5. A global
pandemic is under
way
Level 3 Impact Level:
“Medium” Specific Event
Planning
City Manager to identify
probable impact on
departments based on
communication from all
agencies
○ Supervisors finalize
event prep and identified
needs
○ Pre-event directives
issued from City Manager
○ Verify critical resource
inventories ○ Publish
disease-specific treatment
protocols
○ Prepare for protocol
changes instituted by SLO
Co. Health Dept and/or
EMSA
The global pandemic
has been transmitted
to SLO County and is
occurring and is
localized.
Level 2 Impact Level:
“High” Event Response
FD identifies increased
call volume. Disease
spread in the public is
increased significantly.
Public health notification
of incidence of infection
with high mortality or
hospitalization. Public
Safety personnel
○ Review and change
specific treatment
protocols determined by
SLO Co Health Dept or
EMSA.
○ Implement enhanced
exposure protection
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symptomatic. Human
Resources identify
increasing or unusual
absentee rates.
Operations staffing is
impacted.
○ Reallocate personnel to
support essential
operations
○ Distribute critical
resource inventories
○ Restrict public access
Localized pandemic is
severally impacting
population and city
operations.
Level 1 Impact Level:
“Severe” Active Pandemic,
High Lethality
City unable to maintain
normal staffing.
Departments unable to
meet increased requests
for service
○ Evaluate staffing
distribution matrix and/or
reduction of service
○ Implement strict
exposure restrictions
D. Prevention Strategies
Prevention is the key to reducing the impact of a pandemic on the City’s ability to perform its mission.
It is also important in protecting our employees and family. The following prevention strategies are to be implemented:
1. Training for all employees
a. Use of Protective Masks, when trained and instructed b. Hygiene Techniques to Prevent Spread
i. Hand washing is the single most important action to prevent transmission of infectious disease. All personnel should practice good hygiene by regularly washing their hands in accordance with CDC guidelines.
ii. Always wash hands with soap and water or waterless instant hand antiseptic (minimum 60% alcohol based) for a minimum of 20 to 30 seconds every time:
1. After any patient contact (in addition to wearing gloves)
2. Before cooking or handling food, eating, and drinking
3. After using the restroom
4. After any contact with apparatus and equipment, and when entering station offices and quarters
c. Coughing and sneezing
i. All employees will cough or sneeze into their shirt sleeve or wear a simple procedure mask (dust mask).
ii. Any sick employees with symptoms indicative of illness need to be sent home immediately. Exposing fellow workers and patients puts our workforce and vulnerable patients at risk.
d. Frequent Decontamination of Equipment, Workstations, and areas of public contact.
2. Infected Patient Contact Training for Fire Department Emergency Response employees a. Gloves, gowns, and eye protection will be worn for all patient contacts, or as specified by the CDC or public health officials based on the type of contagion. b. Properly placed N95 masks or oxygen mask will be worn on patients with symptoms or possible infectious illness.
c. Place masks on patient with symptoms of contagious disease KN95 or surgical masks. d. Other treatment and/or contagion-control measure as determined by Public Health and/or Local Emergency Medical Services Agency (LEMSA). e. Limit the number of rescuers in contact with an infectious patient or possibly infectious patient.
i. One rescuer with full PPE within three feet of the patient when doing an assessment (minimum gloves, N95 mask, gown, and eye protection).
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ii. If additional rescuers are needed within the three-foot “bubble,” full PPE is required.
f. Medical Equipment Decontamination and Replacement
g. Contaminated waste will be disposed of properly. Decontaminate eye protection with germicidal wipes.
3. Public Safety Dispatch Training and Protocol: Dispatch will inquire and relay to emergency responding units, when possible, if the reporting party indicated the patient may be symptomatic, been exposed to someone who may be symptomatic or if the location (e.g. home, care facility, dorm room) previously had someone present who was symptomatic.
II. Continuity Planning
All City personnel is to be informed regarding protective actions and/or service modifications related to this plan. Messaging and risk communications during an emerging infectious disease or pandemic will be conducted by the City Manager or his/her designee. Guidance and instructions on established infection control measures such as social/physical distancing, personnel protective equipment, personal hygiene and telework polices are provided by the City Manager or his/her designee to assist in limiting the spread of the virus at the primary and alternate worksite.
The plan emphasizes disease prevention; workforce protection is critical. Treatment options may be uncertain and may not be available. The actions outlined in this plan are intended to minimize the possibility of illness for City employees.
All City employees are disaster service workers 2 who may be assigned non-traditional responsibilities. All City employees must understand their potential role as a disaster service worker. When engaged as a disaster service worker, City employees performing duties are considered to be acting within the scope of disaster service duties while assisting any part of the organization or performing any act contributing to the protection of life or property or mitigating the effects of the emergency. This means that the duties assigned to City employees may be different than their traditional roles and duties.
The City must plan to be self-sufficient. Limited availability of mutual aid resources and disruption of the supply chain will require that the City be prepared to operate independently for long periods of time.
Stores of food, fuel, and PPE will be required to sustain independent operation. If supplies have not been acquired prior to an event, the City must purchase supplies as early as possible as early information of a pandemic becomes available. New Supplies should rotate through existing caches in an attempt to extend the useful life of the cached equipment for future needs.
The plan requires action before any event. Parts of the plan depends upon actions taken prior to an event.
For instance, the use of full personal protective equipment (PPE) during an event depends on acquiring enough supplies of PPE beforehand. Pre-event actions are identified in low and medium impact level planning for each function. All supervisors are responsible to ensure pre-event actions are completed for each essential function in the City.
Within the workplace, social/physical distancing measures could take the form of: modifying the frequency and type of face-to-face employee encounters (e.g., placing moratoriums on hand-shaking,
2 California Government Code Section 3100-3109
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substituting face-to-face meetings with teleconferences, staggering breaks or work schedules, posting infection control guidelines); establishing flexible work hours or worksite, (e.g., telecommuting); promoting social distancing between employees and customers to maintain six-feet spatial separation between individuals; and implementing strategies that request and enable employees with an infectious disease such as influenza to stay home at the first sign of symptoms.
Department Heads are encouraged to communicate protective actions with their employees, including any who are in higher risk positions and provide them with necessary personal protective equipment.
Employees, whose primary and vital function is to conduct in-person transactions with the public, should be provided training and supplies to maximize their safety. This would include employees at customer service and payment positions. Closing other offices to routine public interaction should be considered to minimize risk while providing a safe alternative method to conducting the business of the City. This may include the use of electronic or written business transactions that may otherwise be conducted in person.
The workspaces and hygiene supplies/procedures for employees who must interact with the public should be addressed before the start of each business day. Supplies and procedures should be consistent with the recommended guidelines provided by Public Health Officials. Unnecessarily overplaying a threat can have significantly negative impacts on public mental health and therefore should be avoided.
Frequent, daily communication is important to keep employees informed about developments in the organization’s response, impacts on the workforce, and to reassure employees that the organization is continuing to provide essential functions. City leadership and pandemic response teams should include deliberate methods to measure, monitor, and adjust actions to changing conditions and improved protection strategies such as:
1. Implement a formal worker and workplace protection strategy of cleanliness 3.
2. Track and implement changes in approved or recommended protection measures.
3. Pre-position material and protective equipment onsite.
4. Ensure essential personnel are aware of safety measure at the primary worksite.
5. Ensure personnel have access to information/systems to work remotely when appropriate.
6. Coordinate with local public health and emergency response points of contact to ensure open, adequate communications.
The plan is scalable as actions outlined in this plan are based on the impact to the City; the greater the impact, the greater the level of action that will take place.
The plan is flexible as an infectious disease event is dynamic and unpredictable. Although the actions outlined in this plan are based upon specific impact levels, the plan is meant to be flexible. Some actions may need to be taken earlier than planned, and some actions may not be taken at all. In addition, other actions not specifically outlined in this plan may need to be taken as the need arises.
Department-specific risk assessments that identify actual control designations for all personnel and/or positions will be conducted initially and periodically thereafter for each department by the department head in coordination with the City Manager’s message. These assessments should be kept as part of each departments action plan documentation.
3 Such as requiring surfaces be wiped down after every meeting, lunch hour, staying home when sick, etc.., maintaining a visible log of these activities, and assigning responsibilities to area staff to coordinate completion these activities.
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Departments are encouraged to add their specific plan(s) and procedure(s) of their selected mitigation, prevention, protection, or control measures, to include those necessary during a pandemic.
Lastly, the plan recognizes that the City’s actions are interdependent with the actions of other agencies such as County EOC, Local EMSA, SLO County Health Dept. and CHADOC. City of Pismo Beach will cooperate with and assist other agencies whenever possible to best serve the public interest.
III. Response
A. Emergency Response
1. A Pandemic event may initiate or exacerbate emergencies over a widespread area. Such an occurrence is reasonably anticipated to overwhelm emergency response resources and necessitate a change to the traditional response protocol.
2. Normal response to reported emergencies may overload resources.
B. Emergency Operations Center Locations
The following are the EOC locations for an emergency event. (Note: These locations may be adjusted or changed depending on the specific circumstances of event).
Primary:
Pismo Beach Police Department
1000 Bello Street
Pismo Beach, CA 93449
Secondary:
Pismo Beach City Hall
760 Mattie Road
Pismo Beach, CA 93449
C. Pandemic Coordinator and Pandemic Response Team
The Pandemic Coordinator will oversee a Pandemic Response Team (PRT) to anticipate the impacts of a pandemic on the City and to assist with developing strategies to manage the effects of an influenza or viral outbreak. The City Manager has been designated as the agency Pandemic Coordinator who will work with a team of advisors from the City department head team or their designee.
Each department head or designee will participate on the Pandemic Response Team to support the Pandemic Coordinator. The City is comprised of the following departments:
1. City Manager 2. City Attorney 3. Administrative Services
4. Community Development 5. Public Works 6. Tourism & Events
7. Police 8. Fire
D. Risk Communications
The City will develop a pandemic risk communications procedure for communicating with all internal and external stakeholders. This includes the use of existing notification rosters with names and telephone numbers for personnel both working on site and those forced into emergency relocation.
These rosters will be maintained and updated by the City Administration staff (PIO) and located on the database. Hardcopies are to be maintained at the City EOC.
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Pandemic communications should be closely aligned with messaging from County Public Health Officials. During a Pandemic, the importance of clear and consistent messaging cannot be stressed enough.
E. City Overview Planning Sheet and Impacts
The City will undertake actions at each impact level. These impact levels are designed to provide guidance for action timelines. Specific action timelines may be adjusted at the discretion of the City Manager and may vary by Department.
1. Low Impact (Pre-event)
a. Deliver infectious disease training
b. Determine and obtain critical resource stockpiles
c. Develop scalable response plans
d. Post handwashing signs and other information and City facilities
2. Medium Impact
a. Publish disease-specific treatment protocols for employees b. Cross-train personnel in critical functions
c. Validate continuity plans
3. High Impact
a. Implement enhanced exposure protection
b. Reallocate personnel to support emergency response operations c. Distribute critical resource inventories
4. Severe Impact
a. Implement strict exposure restrictions
b. Restrict public access
c. Execute scalable response plans
IV. Elements of Viable Pandemic Continuity Capability
A. Essential Functions
Given the expected duration and potential multiple waves of pandemic outbreaks, organizations must review the process involved in carrying out essential functions and services in order to develop plans that mitigate the effects of the pandemic while simultaneously allowing the continuation of operations which support essential functions. The City has identified essential functions and services needed to sustain its mission and operations during a pandemic. The City Essential Functions are:
1. Dispatch – Emergency communications
2. Police – Law enforcement and public safety
3. Fire – Emergency fire and rescue services
4. Utilities – Water and Wastewater Services
5. Administration – Information Technologies, Telephones, Radios, Dispatch
6. Finance – Payroll Processing, Emergency Payments, Requisitions, Contracts
7. Administration – Leadership, Public Information, Inter/Intra Agency Coordination.
8. City Attorney – Legal Affairs, Public Orders, Public Records request delay
9. Public Works – Vehicle and equipment maintenance
10. Maintenance Services – Custodial Staff responsible for sanitizing facilities
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11. TBD by Pandemic Coordinator (City Manager)
B. Continuity Communications
Workplace risk can be minimized through implementation of systems and technologies that facilitate communication without person-to-person contact. The City has identified communication systems needed to perform essential functions. The City Continuity Communications plan for a pandemic is as follows:
1. Land line phone (voice/fax) system
2. Internet access, E-mail, Web-Conferencing and City website
3. Cell phones
4. Two-way radios (public safety)
5. Satellite phones
6. Amateur radios
7. Wireless Emergency Alert (WEA)
8. Reverse 911
9. Emergency Alert System (EAS)
10. Alerts on radio stations KCBX/KVEC
Critical information systems used to accomplish mission essential functions during normal operations at the primary location must be accessible at the continuity facility. In addition, City personnel should make sure that critical data is stored in such a way that it can be backed up regularly. Each department will coordinate with the IT Department on the specific technical support needed during COOP activation.
C. Essential Records Management
The City shall identify, protect, and ensure the availability of electronic and hardcopy documents, references, records, and information systems needed to support essential functions during a pandemic outbreak. The City has an essential records plan for identified systems, databases, and files that are needed to ensure essential functions remain operational. This may become financially critical to the City if/when official emergency declarations follow a pandemic outbreak. The City’s ability to apply for reimbursement relies on early planning and implementation of records management for all increased costs (personnel, contracts, and commodities) related to pandemic operations.
D. Human Resources
Although a pandemic outbreak may not directly affect the physical infrastructure of an organization, a pandemic will ultimately threaten all operations by its impact on an organization’s human resources.
The health threat to personnel is the primary threat to maintaining essential functions and services during a pandemic outbreak. The City will establish plans to protect the entire employee population and their families, should a pandemic outbreak occur. This may include logistiscal support and housing for essential employees and their families in order to maintain critical services.
All City employees are disaster service workers when conditions warrant and appropriate actions have been taken by the County Health Officer, Emergency Services Director and/or the City Council.
Avoidable confusion and consternation can be significantly reduced when leadership provides accurate, timely, and detailed instructions to employees about their required roles and responsibilities during a pandemic.
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E. Delegation of Control and Direction
Delegation is the process of transferring operational control of one or more essential functions to a pre-determined responsible party or parties. Pandemic outbreaks will occur at different times, have variable durations, and may differ in the severity; therefore, full or partial delegation of essential functions may be necessary to continue essential functions and services. The City will establish plans and procedures for delegation, which identify how it will transfer operations, if a pandemic renders leadership and essential staff incapable or unavailable.
F. SLO County Office of Emergency Services (OES)
The SLO County Office of Emergency Services (OES) coordinates all requests for assistance from San Luis Obispo County (beyond mutual aid agreements established for fire, law, medical, or public works resources). To request assistance from San Luis Obispo County OES, contact the Duty Officer at +1 (805) 781-1144.
G. Reconstitution
Reconstitution is the process whereby an organization has regained the capability and physical resources necessary to return to normal (pre-disaster) operations. The objective during reconstitution is to effectively manage, control, and, with safety in mind, expedite the return to normal operations. The City has developed reconstitution plans and procedures, in conjunction with local public health authorities, to ensure facilities/buildings are safe to return. The organization’s reconstitution plan should consider the possibility that not all employees may be able to return to work at the time of reconstitution.
V. Pandemic Reduced or Cancelled
A. Operational Area Conference Call Activation
1. Pismo Beach EOC Director or Designee
2. Pismo Beach Fire & Police Chief
3. SLO County OES Director or Duty Officer
B. Actions to be Taken
1. Department Heads & Elected Officials notified by Pismo Beach EOC Director or Designee
2. Media release messaging in parallel with County EOC & CHADOC
3. As incident deescalates
i. Systematically release all city staff
ii. EOC Director or Designee directs closure of EOC operations iii. Restock and prepare for future Pandemic
C. Conduct After Action Review (Per EOC Director)
VI. Potential Impacts
The City of SLO will monitor the severity of the pandemic and establish continuity activation triggers to address the unique nature of a pandemic threat. The Pandemic Continuity Plan will be implemented as needed to support the continued performance of essential functions. This plan is to be read as a companion document to City of Pismo Beach Emergency Operations Plan (CDLP). It supplements the CDLP by addressing considerations and elements specific to pandemic events and emerging infectious diseases.
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The following discussions present the most likely impacts from a Pandemic event occurring in or threatening the City of Pismo Beach. These potential emergencies are discussed in detail below as a basis for planning and response. This plan does not presume to predict the full range and depth of consequences arising from a Pandemic event. It does, however, attempt to reflect the most accurate estimate of the nature of emergencies resulting from a Pandemic impacting event occurring in, or threatening the City of Pismo Beach.
A. Leadership
1. The strain on local government and its emergency response organization to command and coordinate the response to an extreme Pandemic event could be immediate, severe, and overwhelming.
2. It is critical that the City provide strong and decisive leadership to ensure the needs of the City residents and guests are being met.
3. Mutual Aid assistance from local, state, and federal agencies will probably not be needed in anything but the most extreme events.
4. If needed, the availability will be limited because of the far-reaching impacts of a pandemic.
Logistical support and/or mutual aid requests may have extended reflex arrival time which should be considered in decision making.
B. Shelter in Place/Isolation
1. The purpose of a shelter in place is to maintain the population in isolation away from affected persons.
2. It is a protective action taken to avoid or reduce the public's exposure to an infectious disease. Managed care facilities with vulnerable populations should activate their emergency exposure control plan.
3. People can self-isolate or they can be ordered to isolate by the County Health Officer.
C. School Disruptions
1. Public and private schools may choose or be directed to close as the Pandemic threat increases. Communication and coordination between schools, a City of Pismo Beach Liaison, County Health Agency Department Operations Center (CHADOC), and County EOC.
2. Additional consideration for school closure and the effects of City employees with school age children should be anticipated.
3. School disruptions and closures are typically joint decisions between CHADOC and School Districts, though the CHADOC or Public Health Director has the authority to close or modify school operations.
D. Emergency Services
1. Emergency medical services may become overwhelmed due to the number of infected, and ill community members.
2. Additional consideration, coordination and communication will be necessary with local hospitals, medical clinics, assisted care facilities, medical equipment suppliers, and ambulance provider(s).
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E. Emergency Public Information
1. During a Pandemic event, the public will need basic emergency public information. This information will be provided by the City of Pismo Beach's Public Information Officer 4 via a wide range of both public notification systems and social media. A staffed call center will be needed, which could be in conjunction with the County EOC and CHADOC.
2. Typically, communications are centralized and a CHADOC website or https://www.prepareslo.org/en/index.aspx is used to centralize or disseminate information.
3. The County is also capable of alerting the public using Reverse 911 and the Wireless Emergency Alert System (WEA).
F. Financial
1. During a Pandemic event, there may be severe impacts on the local economy due to decreased travel, tourism, business operations and retail shopping. The City’s General Fund and Enterprise Funds are directly impacted by the state of the local economy.
2. Additional consideration for expenditure non-essential expenditure redetections and implementation of a fiscal health contingency plan should be anticipated.
VII. Recovery
The City of Pismo Beach has a Recovery Plan under development as part of the City of Pismo Beach’s Emergency Operations Plan. The following points are a short overview of the recovery phase.
A. Demobilization
When response agencies are nearing completion of the last remaining life-safety Protective Action Missions, and when the Emergency Services Director (Pismo Beach City Manager) or the Deputy Emergency Services Director determines that the disaster has entered into a recovery phase, the command staff should develop a formal demobilization plan.
1. The City of Pismo Beach Emergency Operations Center should be downgraded as an Emergency Operations Center. The Emergency Operations Center will then become a Recovery Operations Center (ROC).
2. It is desirable to attempt to restore departments to their normal working routine and environment as soon as possible.
3. The Unified Command Staff, as well as other City of Pismo Beach agencies, will be heavily involved in short and long-term recovery operations.
B. Cost Recovery
If State or Federal reimbursement is authorized for the emergency, accurate accounting and records of effort must be maintained and collected. These reimbursable costs could include:
1. Actual travel and per diem
2. Supplies, materials, and equipment
3. Repair, permanent restoration, and replacement costs for public facilities
4. The cost of basic engineering services when necessary for construction projects
5. Indirect and administrative costs (10% of total approved state share)
6. Costs for work performed under interagency assistance agreements for which an eligible applicant is legally obligated to pay
4 Typically, assigned from the either the Police or Fire Departments.
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7. The local cost share required under federal public assistance programs
C. Final Report and Activity Log
All department heads from the City of Pismo Beach departments involved in a Pandemic event response will be required to complete a narrative report and a master activity log 214. The narrative report briefly describes the primary responsibility, the protective action missions performed and the total staff hours of involvement by the agency during the emergency phase of the Pandemic event.
The master activity log documents names and times of agency personnel involved in a mission, equipment and supplies used, and any contracts with a private vendor to support emergency operations. Most of this information can be extrapolated from individual activity logs used by team leaders during the emergency (ICS 214, Emergency Operations Center messages, Emergency Operations Center activity logs). A copy of the narrative report and activity logs should be forwarded to City Hall as soon as possible and will be part of the official record of the Pandemic event disaster.
VIII. Plan Administration
A. Authorities
1. Municipal Code 2.32.050 Director of emergency services—Powers and Duties The declared purposes of the ordinance codified in this chapter are to provide for the preparation and carrying out of plans for the protection of persons and property within this city in the event of an emergency; the direction of the emergency organization; and the coordination of the emergency functions of this city with all other public agencies, corporations, organizations and affected private persons.
2. CA Code of Regulations (Title 17: §2501 (a))
Disease Investigation: The local health officer has the duty to investigate diseases, conditions, or outbreaks.
3. CA Code of Regulations (Title 17: §2515, §2516, §2518, §2520) Isolation, Strict Isolation, Modified Isolation, and Quarantine
4. CA Health and Safety Code (§101025-101030)
Enforcement: The health officer has the duty to enforce local ordinances concerning public health and sanitary matters as well as state statutes, orders and regulations related to public health including quarantine laws, and orders prescribed by CDPH
B. Purpose
This plan/annex provides guidance to the City of Pismo Beach and may serve as the plan for maintaining essential functions and services during a pandemic. This annex neither replaces nor supersedes any current, or approved continuity plan; rather it supplements it, bridging the gap between the traditional, all-hazards continuity planning and the specialized continuity planning required for a pandemic by addressing additional considerations, challenges, and elements specific to the dynamic nature of a pandemic.
This annex stresses that essential functions can be maintained during a pandemic outbreak through mitigation strategies, such as social/physical distancing 5, increased hygiene, the vaccination of employees and their families, alternative work arrangements, and similar approaches. An infectious disease or influenza may not require a traditional continuity response, such as partial or full relocation
5 Social/Physical distancing measures are taken to restrict when and where people can gather to stop or slow the spread of infectious diseases. Social distancing measures include limiting large groups of people coming together, closing buildings and canceling events.
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of the organization’s essential functions, although this response may be concurrently necessary due to other circumstances.
C. Plan Objectives
1. Provide for the safety of the public, agency employees, their families, and first responders always. Monitor the health of employees to ensure they receive proper and appropriate care.
2. Ensure that emergency service delivery efforts, both law enforcement, fire and emergency medical service, are uninterrupted.
3. Ensure continued public service and continuity of government capabilities to protect the citizens and to fulfill the City’s mission including the provision of water and sewer services.
4. Identify which City services will be suspended, such as after-school recreation programs, fire station tours, etc.
5. Explore the legal requirements for public access to meetings such as boards, commissions, and council.
6. Institute preventive measures in all City workplaces, promoting proper hygiene to prevent the further spread of diseases.
7. Provide for timely and accurate release of incident information to the public, media, first responders, agency administrators, City staff and cooperators by the EOC Public Information Office through a wide range of mediums.
8. Ensure coordination with law enforcement to maintain the protection of the public and maintain accountability in the event of shelter at home/isolation orders.
9. Ensure that the needs of medically dependent individuals and those with access and functional needs provided information and assisted as needed/able.
10. Ensure close coordination and communication between SLO County EOC, CHADOC, Lucia Mar Unified School District and the City of Pismo Beach.
11. Ensure the management actions and efforts will be focused on serving, safeguarding, and protecting the community of Pismo Beach.
12. Maintain accurate financial documentation which may be necessary for cost reimbursement.
IX. Work Practices and Procedures
All Executive Managers shall ensure that their Departments are following preventive actions.
A. Staffing Adjustments
1. The Fire Chief and Chief of Police will ensure that minimum staffing levels of emergency response personnel are met. Call back, alternative staffing patterns and Mutual Aid may be utilized.
2. Department Heads will ensure that staff positions are adequately staffed to meet the department missions. Call back, telecommunicating and setting work priorities may be utilized.
3. If staffing shortages exist, priority duty positions will be identified, and personnel moved to fill them.
B. Essential Operational Programs and Functions
1. Dispatch Center – Access limited to personnel assigned to the Dispatch Center and designated Fire and Police employees. Communications between Dispatch Center personnel and field- assigned Fire and Police employees should be conducted via phone, not face-to-face. The small officers’ work area, kitchen, and restrooms at the Dispatch Center will not be used by field-assigned personnel during implementation of this plan.
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2. Fire Stations – When identified by the Chief or Deputy Chief, Fire Stations will be closed to the public. Outreach programs will be cancelled. Families will not be allowed to visit.
3. City Hall and City Support Facilities – When identified by the City Manager, the public access will be restricted to specific areas.
4. The Corporation Yard, Water Treatment, and Wastewater Treatment access will be closed to the public and personnel will follow operational plans for assignments to maintain operational programs and functions.
5. Utilities will continue to evaluate, maintain adaptable scheduling, and inform employees of possible schedule and procedural changes to ensure continuity of operations at these critical facilities.
C. Sharing of Information
1. Daily conference or webinar meetings with Department Heads, Executive Manager’s, and the City Manager as required by current situation.
2. Obtain updated information from Local and State Agencies.
3. Fire Chief or Acting Chief attends meetings/conference calls with SLO County Health Dept. and / or CHADOC.
4. Email information to all staff as appropriate.
5. Provide updates to Council.
6. Coordinate with Mayor and Council to ensure all social media posts support this plan and reference credible information.
7. All information shall come from the PIO, Emergency Services Director (City Manager) or designee.
D. Providing Supplies of Protective Equipment
1. Supplies will be provided by EOC Logistic, or the Fire Department.
2. The Fire Department will seek to maintain no less than a 50% reserve of all virus-related personal protective equipment.
3. Orders will be placed in a timely manner to ensure product turn-around times.
4. Items will be rotated into and out of supply to ensure inventory does not expire.
Items 100% Inventory 50% Inventory
N95 Masks 1,000 500
Simple Mask 500 250
Tyvek Suits/Gowns 100 50
Gloves 10 cases 5 cases
Goggles/Glasses 100 50
E. Employee Illness and Exposure
1. If an employee becomes ill at work, they should be encouraged to seek medical care and, when possible, reassign to an isolated work area. Personal leave credits will be used. Backfill or coverage, if required, should be obtained through the regularly established methods.
2. If an employee feels they were exposed at work, the regular occupational exposure documents will be completed.
3. Family and Medical Leave Act (FMLA) policies should be adhered to.
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CONCLUSION
Maintaining City of Pismo Beach essential functions and services in the event of pandemic requires additional considerations beyond traditional continuity planning. Unlike other hazards that necessitate the relocation of staff performing essential functions to an alternate operating facility, a pandemic may not directly affect the physical infrastructure of the organization. As such, a traditional “continuity activation” may not be required during a pandemic outbreak. However, a pandemic outbreak threatens an organization’s human resources by removing essential personnel from the workplace for extended periods of time. Accordingly, the City continuity plan addresses the threat of a pandemic outbreak.
Continuity Plans for maintaining essential functions and services in a pandemic should include implementing procedures such as social distancing, infection control, personal hygiene, and cross-training (to ease personnel absenteeism in a critical skill set). Protecting the health and safety of key personnel, ERG members, and other essential personnel must be the focused goal of the organization in order to enable the organizations to continue to operate effectively and to perform essential functions and provide essential services during a pandemic outbreak.
REVISION PAGE
This Section is for Plan Holders to record the posting of each Official Plan Revision made by the City of Pismo Beach. Please enter the revision number, the pages, the date the revision was posted, and the name of the person posting the revision.
Revision # Revision Title Page Number Revised Date Name
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APPENDIX 1: WORLD HEALTH ORGANIZATION PHASES
The World Health Organizations (WHO) developed an alert system to help inform the world about the seriousness of a pandemic. The alert system has six phases, with Phase 1 having the lowest risk of human cases and Phase 6 posing the greatest risk of pandemic. Organizations are encouraged to monitor the WHO phases and establish continuity “triggers” as deemed appropriate.
The phases are applicable globally and provide a framework to aid countries in pandemic preparedness and response planning. The use of a six-phased approach has been retained. However, the pandemic phases have been re-defined (Table 1). In addition, the time after the first pandemic wave has been elaborated into post peak and post pandemic periods.
Table 1: World Health Organization Pandemic Influenza Phases Phase 1 No animal influenza virus circulating among animals has been reported to cause infection in humans.
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Phase 2 An animal influenza virus circulating in domesticated or wild animals is known to have caused infection in humans and is therefore considered a specific potential pandemic threat.
Phase 3 An animal or human-animal influenza reassortment virus has caused sporadic cases or small clusters of disease in people but has not resulted in human-to- human transmission enough to sustain community-level outbreaks.
Phase 4 Human-to-human transmission (H2H) of an animal or human-animal influenza reassortment virus able to sustain community-level outbreaks has been verified. Re
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a
t
i
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Phase 5 The same identified virus has caused sustained community level outbreaks in two or more countries in one WHO region.
Phase 6 In addition to the criteria defined in Phase 5, the same virus has caused sustained community level outbreaks in at least one other country in another WHO region.
Post-Peak
Period
Levels of pandemic influenza in most countries with adequate surveillance have dropped below peak levels.
Re
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Possible
New Wave
Level of pandemic influenza activity in most countries with adequate surveillance rising again.
Post-
Pandemic
Period
Levels of influenza activity have returned to the levels seen for seasonal influenza in most countries with adequate surveillance.
The WHO phases of pandemic alert:
In the 2009 revision of the phase descriptions, WHO has retained the use of a six-phased approach for easy incorporation of new recommendations and approaches into existing national preparedness and response plans. The grouping and description of pandemic phases have been revised to make them easier to understand, more precise, and based upon observable phenomena. Phases 1–3 correlate with preparedness, including capacity development and response planning activities, while Phases 4–6 clearly
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signal the need for response and mitigation efforts. Furthermore, periods after the first pandemic wave are elaborated to facilitate post pandemic recovery activities.
In nature, influenza viruses circulate continuously among animals, especially birds. Even though such viruses might theoretically develop into pandemic viruses, in Phase 1 no viruses circulating among animals have been reported to cause infections in humans.
In Phase 2 an animal influenza virus circulating among domesticated or wild animals is known to have caused infection in humans and is therefore considered a potential pandemic threat.
In Phase 3, an animal or human-animal influenza reassortment virus has caused sporadic cases or small clusters of disease in people but has not resulted in human-to-human transmission enough to sustain community-level outbreaks. Limited human-to-human transmission may occur under some circumstances, for example, when there is close contact between an infected person and an unprotected caregiver. However, limited transmission under such restricted circumstances does not indicate that the virus has gained the level of transmissibility among humans necessary to cause a pandemic.
Phase 4 is characterized by verified human-to-human transmission of an animal or human-animal influenza reassortment virus able to cause “community-level outbreaks.” The ability to cause sustained disease outbreaks in a community marks a significant upwards shift in the risk for a pandemic. Any country that suspects or has verified such an event should urgently consult with WHO so that the situation can be jointly assessed, and a decision made by the affected country if implementation of a rapid pandemic containment operation is warranted. Phase 4 indicates a significant increase in risk of a pandemic but does not necessarily mean that a pandemic is a forgone conclusion.
Phase 5 is characterized by human-to-human spread of the virus into at least two countries in one WHO region. While most countries will not be affected at this stage, the declaration of Phase 5 is a strong signal that a pandemic is imminent and that the time to finalize the organization, communication, and implementation of the planned mitigation measures is short.
Phase 6, the pandemic phase, is characterized by community level outbreaks in at least one other country in a different WHO region in addition to the criteria defined in Phase 5. Designation of this phase will indicate that a global pandemic is under way.
During the post-peak period, pandemic disease levels in most countries with adequate surveillance will have dropped below peak observed levels. The post-peak period signifies that pandemic activity appears to be decreasing; however, it is uncertain if additional waves will occur and countries will need to be prepared for a second wave.
Previous pandemics have been characterized by waves of activity spread over months. Once the level of disease activity drops, a critical communications task will be to balance this information with the possibility of another wave. Pandemic waves can be separated by months and an immediate “at-ease” signal may be premature.
In the post-pandemic period, influenza disease activity will have returned to levels normally seen for seasonal influenza. It is expected that the pandemic virus will behave as a seasonal influenza A virus. At this stage, it is important to maintain surveillance and update pandemic preparedness and response plans accordingly. An intensive phase of recovery and evaluation may be required.
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APPENDIX 2: WEBSITES FOR PLANNING AND PREPAREDNESS
1. http://www.opm.gov/pandemic/index.asp - Links to policies on leave, pay, hiring, alternative work arrangements and other critical human capital issues in relation to pandemic influenza.
2. http://www.pandemicflu.gov - pandemic influenza related information (e.g., signs and symptoms of influenza, modes of transmission, developing individual and family plans, etc.).
3. http://www.flu.gov/planning-preparedness/federal/index.html# Pandemic influenza related information for Federal Government agencies to use for planning and preparedness. Links to other federal government agencies.
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APPENDIX 3: ASSUMPTIONS
A. National Assumptions
1. Susceptibility to the pandemic virus will be universal.
2. Efficient and sustained person-to-person transmission signals an imminent pandemic.
3. The clinical disease attack rate will likely be 35 percent or higher in the overall population during the pandemic. Illness rates will likely be highest among school-aged children and the elderly (about 40 percent) and decline with age. Among working adults, an average of 20 percent will become ill during a community outbreak.
4. Some persons will become infected but not develop clinically significant symptoms.
Asymptomatic or minimally symptomatic individuals can transmit infection and develop immunity to subsequent infection.
5. While the number of patients seeking medical care cannot be predicted with certainty, in previous pandemic about half of those who become ill sought care. With the availability of effective antiviral drugs for treatment, this proportion may be higher in the next pandemic.
6. Rates of serious illness, hospitalization, and deaths will depend on the virulence of the pandemic virus and differ by an order of magnitude between more and less severe scenarios. Risk groups for severe and fatal infection cannot be predicted with certainty but are likely to include infants, the elderly, pregnant women, and persons with chronic or immunosuppressive medical conditions.
7. Rates of absenteeism will depend on the severity of the pandemic. In a severe pandemic, absenteeism attributable to illness, the need to care for ill family members and fear of infection may reach 40 percent during the peak weeks of a community outbreak, with lower rates of absenteeism during the weeks before and after the peak. Certain public health measures (closing organizations, quarantining household contacts of infected individuals, and school closures) are likely to increase rates of absenteeism.
8. Individual and social impacts will have a significant impact on absenteeism. Proactive, frequent, and credible information sharing, and dialogue may help control absenteeism related to excessive and unnecessary fear.
9. The typical incubation period (interval between infection and onset of symptoms) for influenza is approximately two days, to as long as 14.
10. Persons who become ill may shed virus and can transmit infection before the onset of symptoms.
Viral shedding and the risk of transmission will be greatest during the first two days of illness.
Children usually shed the greatest amount of virus and therefore are likely to post the greatest risk for transmission.
11. On average, infected persons will transmit infection to approximately two other people.
12. A pandemic outbreak in any given community will last about six to eight weeks or more for each wave of the pandemic.
13. Multiple waves (periods during which community outbreaks occur across the country) of illness could occur with each wave lasting two-three months. Historically, the largest waves have occurred in the fall and winter, but the seasonality of a pandemic cannot be predicted with certainty.
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B. Organizational Assumptions
1. Organizational communication on proper hygiene which greatly reduces the spread of disease.
2. Demand for Fire Department response will increase during the illness. This plan assumes an increase in emergency medical service calls during peak impacts of the disease cycle based on the predicted rates of infection.
3. Medical supplies such as Personal Protective Equipment (PPE) that are needed to respond to an infectious event may be in short supply. These include masks, goggles, gowns, and personal decontamination fluids/wipes. The City may experience disruption of other support infrastructure and services during this event.
4. The City will be provided with guidance and/or direction by Local, State or Federal, governments regarding current pandemic status in our area.
5. The City will have actionable plans and procedures to assist in the ability to remain operational during a pandemic. Plans and procedures may include social distancing protocols, personal protection equipment (PPE), and temporary suspension of some non-essential activities such as training, meetings, and community events.
6. Hygiene protocols may include maintaining a six-foot bubble between people, no handshaking, posters reminding people to properly wash their hands and readily available liquid hand sanitizers.
7. The City of Pismo Beach has a viable Agency-wide continuity capability.
8. The City of Pismo Beach will review its continuity communications programs to ensure they are fully capable of supporting pandemic and other related emergencies, and consider supporting social distancing operations, including telework and other virtual office options.
9. The City of Pismo Beach controlled buildings will be accessible, but right of entry may be limited.
10. During plan implementation, the City of Pismo Beach may make alternate facilities available for staff to implement social distancing protocols.
11. Essential functions, operations, and support requirements will continue to be people dependent.
However, human interactions may be remote or virtual, resulting in the employment of appropriate teleworking and other approved social distancing protocols. Utilities may implement its own or other operational plans in response to specific localized pandemics to continue to provide its essential functions.
12. Travel restrictions, such as limitations on mass transit, implemented at the Local, State, and Federal levels may affect the ability of some staff to report to work. Transit may implement its own or other operational plans to adjust to specific localized pandemics.
13. Additional funding will be budgeted for the acquisition of additional equipment required for a possible surge in teleworking capabilities.
City of Pismo Beach
Emergency Operations Plan
Utility Disruption
ANNEX K
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FORWARD
The City of Pismo Beach Utility Disruption Annex provides an overview of the City’s approach to continuity of operations should a power, water, natural gas or sewer or phone service outage occur. It details City actions, describes the city organization, and assigns tasks. This plan provides guidance for implementing the Annex to ensure the orderly, rapid, and efficient actions of mission essential functions occur under the threat and condition of utility outage impacts and disruptions of City services to the best of our abilities. This plan will also be an important reference during a multi-day utility outage regardless of the cause, including disasters. While the severity and consequences of an emergency cannot be predicted, effective contingency planning can minimize the impact on City of Pismo Beach missions, personnel, and facilities.
The Utility Disruption Annex was established to ensure protection of the community during prolonged or multi- day utility outages. The expectation of the City of Pismo Beach is that the City and San Luis Obispo County Office of Emergency Services (OES) will work together in the implementation of this plan to protect City employees, City infrastructure, and to ensure the overall health and safety of the community. The city is committed to working together to mitigate the impacts of a multi-day utility outage.
Given the continued and growing threat of extreme weather, wildfires, and earthquakes, long term utility outages are a community threat that can compel EOC support of operations. In addition, climate change has directly impacted adverse weather patterns where wind, rain and flooding events can compromise the city’s electrical grid system. Electric
Coordinated Response
When a Utility Disruption event impacts the City of Pismo Beach and surrounding jurisdictions, Unified Command will be established by the San Luis Obispo County Office of Emergency Services (OES) and charged with coordinating the regional response.
ICS/SEMS/NIMS
The City of Pismo Beach has adopted the Incident Command System (ICS), the Standard Emergency System (SEMS), and the National Incident Management System (NIMS) as the emergency organization and the emergency management system for response to a Utility Disruption event impacting the City of Pismo Beach.
Unified Incident Command Authority
In the event of a Utility Disruption Incident, the appropriate Police Chief or Public Works Director will assume the position of Unified Incident Commander based on the incident type. In the event the Police Chief or Public Works Director is not available, the following chain of command is provided to identify authorized alternates to fill the City of Pismo Beach's position as Incident Commander.
Power or Natural Gas
No. 1 – The Fire Chief or on-duty Police Commander
No. 2 – The On-Duty Battalion Chief Officer as appointed by the Fire Chief (power/natural gas) No. 3 – The Utilities Manager or highest-ranking Police Officer
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Water or Sewer
No. 1 – The Utility Manager or on-duty Manager
No. 2 – The On-Duty Utility Supervisor as appointed by the Utility Manager No. 3 – The Senior Engineer or Public Works Manager
The Unified Incident Commander will alert the Pismo Beach City Manager as to the severity of the incident.
Emergency Operations Center Leadership
The City Manager is the Emergency Services Director, the Assistant City Manager is the Deputy Emergency Services Director, and the Police Chief is the alternate as needed.
Persons with Access and Functional Needs
It is the intent of the City of Pismo Beach to ensure Community Members with Baseline Medical needs and Functional Access Needs have equal services and are prioritized during an emergency.
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Table of Contents
Forward .............................................................................................................................................. 2 Coordinated Response ....................................................................................................................... 2 ICS/SEMS/NIMS .................................................................................................................................. 2 Unified Incident Command Authority ................................................................................................ 2 Emergency Operations Center Leadership………………………………………………………………………………….…3 Persons with Baseline Medical, Access and Functional Needs…………………………………………………….…3
I. Essentials
A. Initiating Event ............................................................................................................... 5 B. Initial Alerting ................................................................................................................. 5
II. Response
A. Emergency Operations Center Locations ....................................................................... 6 B. Emergency Operations Center – Levels of Activation .................................................... 7 C. Emergency Response Levels ........................................................................................... 7 D. Situation Awareness Reporting ...................................................................................... 8 E. Situation Reporting Zones .............................................................................................. 8 F. Situation Zone Responsibility ......................................................................................... 9 G. San Luis Obispo County Resources ................................................................................. 9 H. City Personnel Notification / Activation ......................................................................... 9 I. Plan Objectives ............................................................................................................... 9 J. Utility Disruption Ready, Set, Go .................................................................................... 9
III. Hazard Assessment 10
II. Potential Impacts
A. Leadership ………………………………………………………………………………………………………….....11 B. Emergency Reporting ................................................................................................. 11 C. Evacuation………………………………………………………………..…………………………………………….11 D. City Utilities (Water and Sewer) ……………………………………………….…………………………….12 E. Transportation Systems…………………………………………………………….…………………………….12 F. Communication Disruptions………………………………………………………………………..………….12 G. Emergency Public Information………………………………………………………………………….……. 12 H. Security…………………………………………………………………………………………………………….…….12 I. Animal Sheltering…………………………………………………………..………………………………..……..13 J. School Disruptions ....................................................................................................... 13 K. Emergency Services ……………………………………………………………….……………………….……..13 L. Resource Centers ………………………………………………………..………………………………..……..13
V. Recovery ........................................................................................................................................ 14 A. Re-Entry………….………………………………………………………………………………………………………….14 B. Demobilization…………………………………………………………………………………………………………..14 C. Final Report and Activity Log……………………………………………………………………………………..14
XI. Revision Page ............................................................................................................................... 14 APPENDIX 1: COMMUNICATIONS INFORMATION ............................................................................. 16
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I. Essentials
A. Utility Disruption Emergency Definitions
1. Weather Emergency (also see Adverse Weather Annex)
A weather emergency (severe heat wave, high winds, or severe cold wave), either in the City of Pismo Beach or threatening the City of Pismo Beach, of disastrous proportions that causes extended loss of power.
2. Wildfire (also see Major Fire Annex)
A wildfire emergency (urban interface, intermix or open space) either in the City of Pismo Beach or threatening the City of Pismo Beach, of disastrous proportions that causes utility infrastructure damage resulting in loss of power, water, sewer, and natural gas.
3. Earthquake (also see Earthquake Annex)
An earthquake emergency (depending on magnitude) either in the City of Pismo Beach or threatening the City of Pismo Beach, of disastrous proportions that causes utility infrastructure damage resulting in loss of power, water, sewer, and natural gas.
B. Initiating Event
Any notification of anticipation or known severe weather, wildfire, or earthquake that in the opinion of the City of Pismo Beach City Manager, Utility Director (or designee), Police Chief (or designee) Fire Chief (or designee) will create an extended utility disruption will be considered an “initiating event” for plan activation.
Utility threats can change quickly, the goal is to provide the community with advance notice when possible.
The event notification will include:
Estimated start time of a potential event
Forecasted weather duration
Estimated time range to full restoration
Number of medical baseline customers in the potentially impacted area If a planned “Public Safety Power Shut-off” by PG&E, maps that include boundaries of the area subject to de-energization and affected circuits will be posted at www.pge.com/pspsportal
C. Initial Alerting
Upon notification of Utility Disruption, the following actions should be followed:
Dispatch: The Pismo Beach Emergency Communications Dispatch Center will notify the City Manager, Utility Director, Police and Fire Chiefs or designees of Utility Disruption notification. In the event of a Utility Disruption event, it is recommended an operational conference call occur to discuss EOC activation need and immediate preparation and response needs. Known Utility Disruption Operational Area Conference call with:
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The City EOC Director or designee
Pismo Beach Public Works Director or designee
Pismo Beach Police Chief or designee
SLO County OES Director or Duty Officer as appropriate CAL FIRE Chief or Duty Chief as appropriate
Lucia Mar School District Director or designee as appropriate
Objectives to be discussed during the conference call:
Attain situational awareness on utility conditions
Review the anticipated area of anticipated impact
Identify actions already taken
Identify incident-specific concerns
Present the EOC Director with recommended courses of action Recommend to the EOC Director whether to implement all or part of the Annex
Department Heads & Elected Officials notified by Pismo Beach EOC Director or designee Emergency Communications Center to monitor information EOC PIO implement crisis communications plan
Notify all Department Heads of current situation and EOC operations Notify City Council of current situation and EOC operations
The City EOC Director or designee determines and communicates activation of EOC to appropriate level
Department Heads or assignee report to EOC as required Section Coordinators or assignee report to EOC as required Elected Officials report to EOC as required
Recall off-duty police and fire personnel as required ECC and EOC monitor National Weather Service, OES Earthquake warning, PG&E, and/or So.
Cal Gas
II. Response
A. Emergency Operations Center Locations:
The following are the EOC locations for an emergency event. (Note: These locations may be adjusted or changed depending on the specific circumstances of the event).
EMERGENCY OPERATIONS CENTER (EOC)
Primary:
Pismo Beach Police Department
1000 Bello Street
Pismo Beach, CA 93449
Secondary:
Pismo Beach City Hall
760 Mattie Road
Pismo Beach, CA 93449
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B. Emergency Operations Center – Levels of Activation
The number of City staff at the EOC will depend on the level of activation. The person authorizing the activation of the EOC will determine the Level of Activation. The Emergency Services Director may change the activation level throughout the emergency as needed. The levels of activation are:
EOC LEVEL 1
A major disaster where local resources are overwhelmed. State and/or federal resources are required.
A local emergency and a state of emergency will be proclaimed. A Presidential Declaration of Emergency or major disaster will be requested. The EOC will be staffed to the highest number of personnel possible or necessary.
EOC LEVEL 2
A moderate to severe emergency wherein local resources are not adequate and mutual aid may be required on a regional or even statewide basis. A local emergency and a state of emergency may be proclaimed by City Council and/or County. The EOC will be moderately staffed.
EOC LEVEL 3
A minor to moderate incident wherein local resources is adequate and available. A local emergency may or may not be declared. The EOC will be minimally staffed.
Note: Upon activation of the City of Pismo Beach’s Emergency Operations Center, contact will be established with the County of San Luis Obispo Office of Emergency Services.
C. Emergency Response Levels
Emergency response for Utility Disruption emergencies is broken down into three levels:
Level 1, Severe Emergency:
Total recall of all off-duty police, fire department personnel, and request the Pismo Beach City Manager and all department heads report to the City’s Emergency Operations Center.
Level 2, Escalating Emergency:
Increased number of incidents due to the Utility Disruption Emergency. On-duty crews cannot keep up with calls however, the incident can be handled by calling out all off-duty public works department employees and with the assistance of on-duty fire and police units.
Level 3, Non-Emergency:
Always in effect day-to-day routine operations. On-duty crews can handle all calls.
D. Situation Awareness Reporting
1. General
The priority upon Plan activation is situation reporting: the process of getting a complete and comprehensive picture of the damages caused by the event. Immediately after a Utility Disruption Emergency, situation reporting may be minimal. It is recognized that complete damage intelligence may
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take several hours get a complete citywide assessment. Continuing situation reporting is critically important and is the foundation on which EOC/field actions are based. Every effort must be made to immediately initiate a field survey within a Situation Reporting Zone (SRZ) and to gather the best available information. Report that information to the City of Pismo Beach EOC as soon as possible.
Situation Reports may become available from the other sources, i.e.:
General Public
News and social media
San Luis Obispo County Emergency Communications Center San Luis Obispo Office of Emergency Services
City of Pismo Beach Radio equipped field units
Caltrans
California Highway Patrol
SEMPRA/Southern California Gas Company
Area Medical Centers
Lucia Mar Unified School District
Pacific Gas and Electric (PG&E)
The individual field Situation Reporting Groups within the Operations Section will conduct a field survey of an assigned area or Situation Reporting Zone (SRZ). Early reports may include the following:
Rescue needs (estimated number trapped)
Serious mass injuries (estimated number)
Deceased (estimated number)
Damaging Utility Disruption Emergency
Serious biological hazardous material spills (sewer leaks) Any other critical emergency or situation observed as a result of a Utility Disruption.
E. Situation Reporting Zones
In the event of a damaging event, the City of Pismo Beach has been organized into three Situation Reporting Zones (SRZ’s). They are described as follows:
Zone 1: That area of the City found to the North of Hwy 101 and the Mattie Road on/off ramp to the City limits.
Zone 2: That area of the City found to the south of Hwy 101 and Mattie Road on/off ramps to the north of the railroad tracks is known as the Central part of the City.
Zone 3: That area of the City found to the South of the railroad tracks to the City limits.
Note: Where no damage occurs within an SRZ, “no damage” reports are still required to insure complete damage intelligence.
F. Situation Zone Responsibilities
DEPARTMENT RESPONSIBILITY
Police Department Citywide primary survey for damages
Fire Department Citywide survey for damage, rescue, injuries, and fire
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Public Works Citywide survey for streets, facilities and, parks damage Information Technology Citywide survey for communication and broadband damage Community Development Citywide survey of critical facilities for damage, structural damage, and posting of unsafe buildings
Utilities Citywide survey of freshwater and waste disposal systems damages.
PG&E Utilities Survey for condition of their infrastructure So. Cal Gas Survey for condition of their infrastructure Lucia Mar Unified School District Survey for condition of their facility and personnel Caltrans Jurisdictional survey for State highways
G.San Luis Obispo County Resources
The Office of Emergency Services (OES) coordinates all requests for assistance for San Luis Obispo County (beyond mutual aid agreements established for fire, law, medical, or public works resources). To request assistance from San Luis Obispo County, contact the Duty Officer at 805.781.1144.
The American Red Cross works together with the Care and Shelter Branch to identify and establish evacuation and general population shelter sites. In most cases the Care and Shelter Branch provides a supporting role to the American Red Cross.
H.City Personnel Notification /Activation
The on-duty dispatchers will:
Alert all off-duty police, fire, utilities, and public works personnel to contact their respective departments to determine activation and reporting to duty needs. This may be accomplished through assistance from each specific department. Dispatchers will poll on-duty police and fire units for:
Confirmation if stations are running on generator power and fuel status. Confirmation of on-duty available resources and actions. Information will be communicated to the EOC Director or designee.
I.Plan Objectives
Provide for the safety of the public, agency employees, and first responders. Ensure that emergency service delivery efforts, both law enforcement, fire, and emergency medical service, are uninterrupted.
Provide for timely and accurate release of incident information to the public, media, first responders, agency administrators and cooperators by the EOC Public Information Office. Protect the continuity of critical infrastructure (water/sewer), processes, essential services, and facilities with the installation of temporary power generation if back-up power does not already exist.
Ensure coordination with law enforcement to maintain the protection of the public.
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Ensure that the needs of medically dependent individuals and those with access and functional needs are contacted and assisted as needed/able.
Implement fuel distribution plan for continuous operations. Ensure Shelters and Resource Centers are supported by Care Support. Ensure close coordination and communication between SLO County, San Luis Coastal and the City of Pismo Beach.
Ensure close coordination and communication between, Co. OES/EOC, MHOAC (local hospitals, care facilities, SLO Ombudsman) and the City of Pismo Beach. Maintain close coordination and communication between all affected public agencies, incident management, and PG&E, for the activation of the Utility Disruption Annex.
J. Utility Disruption Ready, Set, Go
Community members should be encouraged to closely monitor the weather and understand what constitutes “fire-prone weather,” such as Red Flag Watches and Warnings. Community members, who are sensitive to heat or dependent on electricity, should start to prepare if weather becomes extremes or should de-energization occur. Provide National Weather Service forecasts for the potential of high-fire risk weather to occur within 24 hours and the public should now get “Ready” for a wildland fire. https://www.readyforwildfire.org/prepare-for-wildfire/ready-set-go-campaign/ The City Public Information Officer (PIO) should notify the public of utility disruption Community members should exercise their Utility Disruption Ready-Set-Go plan, which may include evacuation to a non-affected area, and “Go.”
Community members should be directed to https://www.slocity.org/ & https://www.readyslo.org for up-to-date Utility Disruption information, including outage maps, the City call line, the electrical companies’ public assistance line, resource centers and other applicable information.
III. Hazard Assessment
The City of Pismo Beach Hazard Identification and Analysis process used the FEMA Threat and Hazard Identification and Risk Assessment Guide.
General Agency Responsibilities
Listed below is a general assessment that may result from a Utility Disruption. The exact circumstances of a Utility Disruption event may dictate some flexibility and adjustments. The following discussions attempts to present the most likely impacts from a Utility Disruption event occurring in or near the City of Pismo Beach.
These potential emergencies are discussed in detail below as a basis for planning and response. This Plan does not presume to predict the full range and depth of Utility Disruption event consequences. It does, however, attempt to reflect the most accurate estimate of the nature of emergencies resulting from a Utility Disruption impacting event occurring in, or threatening the City of Pismo Beach.
A. Hazard Assessment
1. Potential Threats
The potential for a Utility Disruption emergency in the City of Pismo Beach always exists.
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Utility Disruption emergencies are the primary areas of concern of this annex. The potential exists for a Utility Disruption emergency that could quickly over-run the capabilities of both the City of Pismo Beach’s and other local government fire departments.
IV. Potential Impacts
The following potential impacts that may be triggered as a result of a Utility Disruption emergency impacting this City of Pismo Beach include:
1. Leadership
2. Situation Reporting
3. Evacuation
4. Utilities Water-Sanitation
5. Transportation Systems
6. Communication Disruption
7. Emergency Public Information
8. Security
9. Animal Sheltering
10. School Disruption
11. Emergency Services
12. Resource Center
1. Leadership
The strain on local government and its emergency response organization to command and coordinate the response to an extreme Utility Disruption event could be immediate, severe, and overwhelming.
In county assistance from state, federal, mutual aid and private agencies will probably not be needed in anything but the most extreme situations where outages exceed 48 hours. Logistical support and/or mutual aid requests may have extended arrival time.
2. Situation Reporting
A Utility Disruption event may initiate or exacerbate emergencies. Such an occurrence is reasonably anticipated to overwhelm emergency response resources and necessitate a change to the traditional response protocol. Reporting emergencies via a 911-phone dependent system may be overloaded the first several hours of the incident.
Challenges may be in an overloaded cellular system as citizens turn to cellular data for information.
3. Evacuation
The purpose of an evacuation is to move the population in an affected area away from the possible hazards.
Evacuation for short duration utility outages should not be necessary and avoided when possible, and community members should be encouraged to shelter in place. Evacuation of specific populations may be indicated when:
Baseline medical patients need definitive care at hospital or medical facility. Utility outage is anticipated to exceed 48 hours.
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Managed care facilities activate their emergency plan to move their baseline clientele.
During extreme temperatures when fans and HVAC system are not available for vulnerable populations.
4. City Utilities (Water and Sewer)
The Utilities Department has worked to ensure that necessary water and sewer facilities have power generation equipment to maintain service through Utility Disruption event. Water storage tanks should be topped off upon the first notification of a possible Utility Disruption.
Water treatment and storage capacity may be reduced during a Utility Disruption event, the public should make all efforts to eliminate outdoor irrigation and unnecessary indoor water use.
If backup generators fail and positive pressure is lost within the City’s water distribution system, the County Health Officer may need to issue a boil water notice to the community immediately to ensure public health is protected.
5. Transportation Systems
A Utility Disruption will likely disrupt normal transportation systems causing severe traffic management problems as well as delays to response, evacuation, and logistical support. Transit systems would remain operational as determined by the EOC. Additional public works staff and resources maybe necessary to assist police in traffic control.
6. Communication Disruptions
Telephone equipment, both hard wired, cellular and voice over internet (VOIP) could be adversely affected.
Hard wired phones may remain in-service however overloading may occur. Cellular may remain in-service however overloading (data) may occur. Voice over internet would be out of service and unusable.
7. Emergency Public Information
During a UTILITY DISRUPTION event, the public will need basic emergency public information.
This information will be provided by the City of Pismo Beach's Public Information Officer via a wide range of both public notification systems and social media. Information streams may become challenged over time as cell phone power is lost. The need for a staffed call center will be needed, this could be in conjunction with the County.
See holding statement attachment at end of document
8. Security
Access into and out of the impacted area, mostly to ensure public safety, will be a consideration for law enforcement.
Alarm systems may fail or malfunction resulting in additional PD calls as well as a security risk.
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9. Animal Sheltering
Animal shelter may be a long-term requirement for extended power outages; however, community members should be directed where to take animals during evacuation whenever possible.
Potential resources:
SLO Co. Animal Services (animals including dogs, cats, rabbits, birds, chickens) SLO FFA (large animals, livestock)
Mid-State Fairgrounds (large animals, livestock)
Santa Maria Fair Park (large animals, livestock)
The American Red Cross has disaster trailers (which are staged at various locations around the County) and can be stocked with some crates, food, and bowls. Due to loss of water pumps on private property, water for large animals may become an issue.
The County Ag Commissioner should be consulted to identify impacts.
10. School Disruptions
Schools would be immediately disrupted requiring them to either shelter in place, close or evacuate.
Communication with SLO Coastal School District via SLOPD school resource officer as needed.
11. Emergency Services
Emergency medical services may become overwhelmed due to baseline medical community needs.
Fires, wildland, or structure may pose extreme public hazard should water systems dependent on power be compromised.
Technical Rescues of various types could occur as a result of power outages such as elevator entrapment.
12. Resource Centers
The EOC may consider opening “Resource Centers” for daytime use during a Utility Disruption
Pre-identified resource centers should be considered for use in providing resources and limited daytime shelter to displaced individuals during an extended outage. The city in cooperation with the County may need to support medical shelters for 24-hour use. The decision will be made at the time based upon the needs and number of displaced individuals and whether they have on-going medical issues like the need for electrically operated supplemental oxygen concentrators/generators, CPAP, home dialysis machines, sensitivity to heat emergencies etc.
SLO County EOC Mass Care (CHADOC) and Public Health officials may provide shelter assistance.
Assistance may be limited from Red Cross as power outages are considered a planned event and not disaster assistance.
City of Pismo Beach
Emergency Operations Plan Utility Disruption Annex K
__________________________________________________________________________________ For Official Use Only Page 14 of 19
V. Recovery
The City of Pismo Beach has a Recovery Plan under as part of the City of Pismo Beach’s Comprehensive Emergency Management Plan. The following points are a short Recovery.
A. Re-entry
During transition into a recovery phase, areas affected by the Utility Disruption event should be inspected to determine if they are safe for public re-entry. Based on joint concurrence by the Unified Command Staff, re- entry will be authorized, and a Public Information message to that effect will be issued.
B. Demobilization
When response agencies are nearing completion of the last remaining life-safety Protective Action Missions, and when the Emergency Services Director (Pismo Beach City Manager) or the Deputy Emergency Services Director determines that the disaster has entered a recovery phase, the command staff should develop a formal demobilization plan. Consideration should also be given to assigning appropriate agencies to conduct short term recovery operations (e.g., debris removal, restoration of critical facilities, utilities, and communications, and tending to the needs of the homeless and displaced, etc.).
The City of Pismo Beach Emergency Operations Center should be downgraded as an Emergency Operations Center. The Emergency Operations Center will then become a Recovery Operations Center (ROC).
It is desirable to attempt to restore departments to their normal working routine and environment as soon as possible. The Unified Command Staff, as well as other City of Pismo Beach agencies, will be heavily involved in short and long-term recovery operations.
C. Final Report and Activity Log
All department heads from the City of Pismo Beach departments involved in the Utility Disruption event response will be required to complete a narrative report and a master activity log. The narrative report briefly describes the primary responsibility, the protective action missions performed and the total staff hours of involvement by the agency during the emergency phase of the Utility Disruption event. The master activity log documents names and times of agency personnel involved in a mission, equipment and supplies used, and any contracts with a private vendor to support emergency operations. Most of this information can be extrapolated from individual activity logs used by team leaders during the emergency (ICS 214, Emergency Operations Center messages, Emergency Operations Center activity logs). A copy of the narrative report and activity logs should be forwarded to City Hall as soon as possible and will be part of the official record of the UTILITY DISRUPTION event disaster.
XI. Revision Page
This Section is for Plan Holders to record the posting of each Official Plan Revision made by the City of Pismo Beach. Please enter the revision number, the pages, the date the revision was posted, and the name of the person posting the revision.
City of Pismo Beach
Emergency Operations Plan Utility Disruption Annex K
__________________________________________________________________________________ For Official Use Only Page 15 of 19
Revision # Revision Title Page Number Revised Date Name
City of Pismo Beach
Emergency Operations Plan Utility Disruption Annex K
__________________________________________________________________________________ For Official Use Only Page 16 of 19
Communications Information
#1 – Public Information Messaging
Safety message example: PG&E has informed its customers that as an additional precautionary measure to further reduce wildfire risks, there may be a need to de-energize electrical grids in advance of or during heightened risk conditions, such as high temperatures, high sustained and peak winds, and low humidity. The City of Pismo Beach is taking steps to prepare and protect essential services during a potential power outage and encourages its residents and business community to do the same. Tips on how to prepare are available on the City Fire Department website https://www.slocity.org/government/department-directory/fire-department and PG&E website and all customers are encouraged to update contact information so that you are notified in advance of a power outage. PG&E will attempt to notify customers of a Utility Disruption event 48 hours in advance of power being turned off, 24 hours in advance and just before power is turned off. In the event a power outage occurs, it is also likely internet and phone service will be interrupted. Please consider essential needs for your family, your pets, and friends or neighbors, particularly the elderly and those with health conditions that may require backup power. If you or someone you know relies on electric or battery-dependent medical device, a back-up plan is particularly important. PG&E’s Medical Baseline Program assists residential customers who have special energy needs due to a qualifying medical condition by providing a lower rate on their monthly energy bill and extra notifications in advance of a UTILITY DISRUPTION. For more information about the program, visit PG&E’s Medical Baseline Program webpage.
Safety message example: PG&E has informed local officials and their customers a planned Utility Disruption MAY occur in the next 24-hours. All community members are directed to review their personal contingency plan, secure supplies as necessary, top off vehicles with fuel and consider evacuating baseline medical patients. Avoid use of elevators and communicate with neighbors your plan.
Safety message example: PG&E has informed local officials and their customers a planned Utility Disruption WILL occur in the next 2-hours. All community members are directed to activate their personal contingency plan, including evacuating baseline medical patients. Avoid use of elevators and communicate with neighbors your plan.
Sample Email: Safety Alert: Fire danger conditions may cause PG&E Utility Disruption (Notification on «DATE»). Elevated weather conditions, including potential fire risk, are forecasted in the next 24 to 48 hours and may impact electric service in portions of San Luis Obispo County. If these conditions persist, PG&E may need to turn off power to local customers for safety. Outages could last for multiple days. Maps of impacted areas are also available at PG&E portal. If PG&E does turn off power for safety, they will work to restore power as soon as it is safe to do so. For more information visit pge.com or call 1-800-743-5002.
Sample Text: Due to weather forecast PG&E may turn off power at «TIME, DATE». For more info: pge.com; 1- 800-743-5002
Sample Reverse 911 Phone Call: This is an important safety alert from the City of Pismo Beach, calling on «DAY, DATE». This notice is for community members that may be affected by a planned power outage. Elevated weather conditions, including potential fire risk, are forecasted in the next 24 to 48 hours and may impact electric service in portions of San Luis Obispo county. If these conditions persist, PG&E may need to turn off power to local customers for safety. Outages could last for multiple days. Maps of impacted areas are also
City of Pismo Beach
Emergency Operations Plan Utility Disruption Annex K
__________________________________________________________________________________ For Official Use Only Page 17 of 19
available at pge.com/pspsveventmaps. We will continue to monitor conditions and will provide further updates via text, radio, and social media as available. For more information visit pge.com or call 1-800-743- 5002. Thank you.
Safety message example: Do NOT use a BBQ to heat your home; could result in carbon monoxide poisoning. DO NOT use candles. Practice safe food habits. If you have power conserve electricity. Conserve water.
Utility Disruption Cancelled: Due to changing weather conditions, the power company has decided outages will not be necessary for [INSERT AREAS] in order to reduce the risk of fires. Stay alert for changing conditions and be prepared for future weather-related outages.
Boil Water Notice: Due to the recent power outage, which occurred on [date], the water distribution system was depressurized, the State Water Resources Control Board, Division of Drinking Water, and the [insert water system name] are advising all its customers to only use boiled tap water or bottled water for drinking and cooking purposes as a safety precaution to avoid stomach or intestinal illness. The affected area includes: a portion of [specify which areas) or all customers of [insert water system name].
We will inform you when tests show that water is safe to drink and you no longer need to boil your water. We anticipate the power to return and the distribution system to be re-pressurized by [specify date]. Afterwards, we will be collecting special bacteriological samples to ensure the water is safe to drink.
If you have questions about other uses of tap water, such as bathing and dish washing, please read this guidance:
https://www.cdc.gov/healthywater/emergency/dwa-comm-toolbox/before/tools/What-to-Do-During-a-Boil- Water-Advisory.docx
HOLDING STATEMENT: ELEVATED STATUS “The City of Pismo Beach received initial notice from PG&E of an “Elevated Status” for a Utility Disruption in the city that could occur as early as . While there is currently no Utility Disruption scheduled for the City of Pismo Beach, we continue to closely monitor weather conditions and remain in close contact with PG&E and San Luis Obispo County Office of Emergency Services. PG&E has assured us that they will notify the City and their customers 48 hours before any Utility Disruption takes place. We believe it is important to let our residents know the city has a plan in place and that everyone should take the time now to prepare.”
HOLDING STATEMENT: UTILITY DISRUPTION WATCH “We received notice from PG&E of a “Utility Disruption Watch” for the City of Pismo Beach, which means there is a reasonable chance that PG&E will shutoff power in a given geographic zone due to a combination of adverse weather and dry fuel conditions. While there is currently no Utility Disruption scheduled for the City of Pismo Beach, we continue to closely monitor weather conditions and remain in close contact with PG&E and San Luis Obispo County Office of Emergency Services. PG&E has assured us that they will notify us and their customers 48 hours before any Utility Disruption takes place. We believe it is important to let our residents know the city has a plan in place and that everyone should take the time now to prepare. We further recommend/encourage those community members dependent on electricity for medical device use prepare to exercise their emergency plan which may include evacuation to an unaffected area.”
HOLDING STATEMENT: UTILITY DISRUPTION WARNING “We received notice from PG&E of a “Utility Disruption Warning” for the City of Pismo Beach, which means PG&E electric customers in the City of Pismo Beach being considered for Utility Disruption have been or are being notified. The City has activated its Emergency Operations Center and remains in close contact with PG&E and San Luis Obispo County Office of Emergency
City of Pismo Beach
Emergency Operations Plan Utility Disruption Annex K
__________________________________________________________________________________ For Official Use Only Page 18 of 19
Services. Residents in the City of Pismo Beach could be without power for up to seven days and are encouraged to monitor local news media and social media for updates from PG&E. We further recommend/encourage those community members dependent on electricity for medical device exercise their emergency plan which may include evacuation to an unaffected area.”
#2 – Media Communication Options
The City has clear policy and a variety of mechanisms to communicate emergency information to the public which include:
1. Early Warning System (EWS) Route Alerting Area Sirens for Protection Action Zone (PAZ) 3 and 6 (City) The San Luis Obispo County EWS sirens are located throughout the Emergency Planning Zone (EPZ).
Although the siren system was installed as one of the requirements related to the operation of Diablo Canyon Power Plant, the sirens can be used for any local emergency where there is a need for the public to act. When activated, the sirens will sound for three minutes. The sirens are an indication that the Emergency Alert System (EAS) has been activated, and emergency information will be provided on local radio and television stations.
2. EWS Route Alerting Kit for PAZ 3 and 6 (SLO City) EWS Failure. In the event the San Luis Obispo County EWS sirens fail individually or altogether, a back-up system which includes PAZ zone maps and handheld megaphones can be used to alert the affected public areas. Staff has received training on activation procedures, equipment, and actions to be taken.
3. Sheriff Reverse 911. Reverse 911 through the San Luis Obispo Sherriff’s Office is an opt-in system. Recent updates have improved the system; phone calls will be made much quicker now. It has 30,000 lines so the calls can be placed within minutes instead of hours.
4. SLO County OES – Integrated Public Alert and Warning System (IPAWS). Wireless Emergency Alerts (WEAs) are used to send concise, text-like messages to WEA-capable mobile devices during emergency situations. WEAs are sent by your state and local public safety officials, the National Weather Service, the National Center for Missing and Exploited Children, and the President of the United States. This means SLO County OES can send Wireless Emergency Alerts (WEA) to cell phones including cell phones that come into our specified area when our alert is active and Emergency Alert System (EAS) messages to radio stations and television stations are sent out.
5. Pismo Beach Social Media – Instagram, Twitter, and Facebook a. City Fire Department Public Information Officer and Chief Officers may use “Twitter Alerts” function to deliver up to date, vetted and credible information to the public through push notification. This medium allows for urgent safety alerts to be shared and reduces misinformation.
b. City Instagram account may be used to deliver up to date, vetted and credible information to the public through push notification. This medium allows for urgent safety alerts to be shared and reduces misinformation.
c. City Facebook account may be used to deliver up to date, vetted and credible information to the public through posting. This medium allows for urgent safety alerts to be shared and reduces misinformation.
d. News Media (TV & Radio). The City and City Fire Department have access to the three primary news sources in SLO County: KSBY, KCOY and KEYT televisions stations. During an emergency, information can be released through the City or FD Public Information Officer to these outlets
City of Pismo Beach
Emergency Operations Plan Utility Disruption Annex K
__________________________________________________________________________________ For Official Use Only Page 19 of 19
including radio stations. All news outlets have online/apps with push notification.
City of Pismo Beach
Emergency Operations Center
Resource Directory
Communications and Messaging Section 1
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 1 of 8
Initiating and maintaining communication within and outside of the city may be difficult in a Disaster. The various communication systems available to the City and Emergency Operations Center are listed below.
In an emergency a large volume of information must be accurately conveyed to specific individuals in a short period of time. This is called “messaging”. Messaging will occur within the Emergency Operations Center, as well as with other agencies and the San Luis Obispo County Operational Area Emergency Operations Center
A.Communication Systems
In a disaster, communication systems may be damaged or destroyed. Several methods are available and include:
1.Telephone Land-Lines
The Pismo Beach Emergency Operations Center has land-lines in its Emergency Operations Center. The numbers are:
CITY PD 805.773.2208
CITY PD (RED PHONE) 3012
CITY FD 805.773.1031
FIRE CHIEF 805.773.7032
CITY EOC (RED PHONE) 0318
EOC OPS - FIRE 805.773.7083
EOC OPS - LAW 805.773.7022
EOC LOGS 805.773.7078
EOC PLANS 805.773.7047
EOC FINANCE 805.773.7077
EOC PUBLIC INFORMATION 805.773.7055
City of Pismo Beach and County of San Luis Operational Area Emergency Operations Center Fax Numbers are:
The Emergency Operations Center fax number is (805) 773.3505 The OA Emergency Operations Center fax number is (805) 781.4553
City of Pismo Beach
Emergency Operations Center
Resource Directory
Emergency Operations Center
Communications and Messaging Section 1
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 2 of 8
2. Cellular/Mobile
Cellular phones may work during an emergency. The City maintains a list of cell phone numbers for vital personnel, which is confidential, request cell phone numbers from the Emergency Services Directory or the Deputy Emergency Services Director. Text messages should be transmitted when voice networks are overloaded.
3. Radio Communications
Portable radios will be available in the Emergency Operations Center.
4. Amateur Radio
Radio Amateur Civil Emergency Service (RACES) and Amateur Emergency Service (ARES) are Amateur Radio groups that consist of experienced volunteer radio communicators that have the ability to obtain a great deal of information for local government even when other communications systems are unavailable. These organizations can be contacted through the San Luis Obispo County Operational Area.
ARES activation Protocol is in Section 5.
City of Pismo Beach
Emergency Operations Center
Resource Directory
Emergency Operations Center
Communications and Messaging Section 1
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 3 of 8
5. E-mail
Communications Procedures for using the City’s e-mail system are as follows.
Documentation is a very important part of emergency response. Responders are the targets of litigation on a regular basis, and the Federal Emergency Management Agency will audit the reimbursement claims of state and local governments in the past. The rule of thumb in emergency response is, despite any verbal agreements or good intentions, if it’s not documented, then it did not happen. To avoid leaving the City and its responders open to audits and litigation, all e-mails sent through the City’s e-mail system will be automatically copied to the Documentation Unit. No exceptions!
a. Failure of E-mail Service
In case of a failure of the City’s e-mail system, the City will use a combination of telephones and radio systems. Documentation needs to continue, so each Emergency Operations Center staff member needs to keep notes (ICS Form 214) of all phone and radio communications. These notes need to include an accurate date and time, who sent and received the message, and the content of the message. These notes need to be collected and sent by runner to the Documentation Unit every hour.
b. Web EOC – San Luis Obispo County Office of Emergency Services
c. RIMS
The Response Information Management System (RIMS) is used by the San Luis County Operational Area, Southern Region and State Operations Centers to communicate. Information travels over the internet, however, it has a redundant satellite back-up.
6. Emergency Warning Systems
Emergency information, advice, and action instructions are given to the public by various media. The Emergency Alert System (EAS), Community Emergency Notification System (Reverse 911) and social media are the primary media. Other available media are bulletins, handbills, and the press. The Public Information Officer maintains pre-scripted, hazard-specific warning messages for high impact events which require time sensitive warnings.
a. REVERSE 9-1-1
The Reverse 9-1-1 System protocol is in Section 3.
b. Emergency Alert System (EAS)
The Emergency Alert System protocol is in Section 4.
City of Pismo Beach
Emergency Operations Center
Resource Directory
Emergency Operations Center
Communications and Messaging Section 1
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 4 of 8
B. Messaging in the Emergency Operations Center
Information and resource requests flowing into and out of the City of Pismo Beach Emergency Operations Center must be properly tracked and recorded to ensure an effective emergency response. The following procedures apply to information coming into the Emergency Operations Center or being passed from one Emergency Operations Center position to another.
Forms for use are attached at the end of this Section.
All personnel shall keep a duty log (ICS 214) which records activities and information.
1. Messages/Information within the Emergency Operations Center:
Information and resource requests passed from position to position within the Emergency Operations Center should be conveyed in electronic message or hard copy. If person-to-person or telephone is used, each person should note the conversation and its outcome in their duty log.
a. Electronic Process
The City uses Web EOC software to communicate with the San Luis Obispo County Operational Area Emergency Operations Center electronically during an Emergency/Event. All Emergency Operations Center staff should be trained in Web Emergency Operations Center communications and procedures.
b. Hard Copy Processes
If electronic communication is not possible hard copy forms will be used. The following information is crucial to include on internal Emergency Operations Center hard copy forms.
i. Time and date must always be indicated.
ii. Priority must be indicated: Immediate, High, and Routine. iii. Message initiator must indicate their Emergency Operations Center section and job function.
City of Pismo Beach
Emergency Operations Center
Resource Directory
Emergency Operations Center
Communications and Messaging Section 1
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 5 of 8
2. Messages/Information to/from Outside the Emergency Operations Center Information entering and leaving the Emergency Operations Center must be properly documented. The following systems are available for recording and transmitting information.
a. Electronic Process
The use of the internet to communicate with the San Luis Obispo County Operational Area Emergency Operations Center will be possible through the Web EOC software. Not all staff will be able to communicate with the Operational Area Emergency Operations Center. The Primary use of Web EOC is to send situation/status reports to the San Luis County Operational Area Emergency Operations Center.
b. Hard Copy Process
If electronic communication is not possible hard copy forms will be used. The following information is crucial for Emergency Operations Center external messaging to function properly.
i. Time and date must always be indicated
ii. Priority must be indicated: Immediate, High, Routine iii. Messages coming from outside the E Emergency Operations Center will most likely be via telephone. Any Emergency Operations Center staff person transcribing the message must indicate their Emergency Operations Center Section as well as from where the message came. For instance, if Communications receives a message from the Incident Commander the message must read “FROM: Incident Commander VIA Communications”.
City of Pismo Beach
Emergency Operations Center
Resource Directory
Emergency Operations Center
Communications and Messaging Section 1
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 6 of 8
City of Pismo Beach Emergency Operations Center Registration Form Position EOC Position Time In Time Out Signature
City of Pismo Beach
Emergency Operations Center
Resource Directory
Emergency Operations Center
Communications and Messaging Section 1
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 7 of 8
City of Pismo Beach Emergency Operations Center Message Form Emergency Operations Center Message Form Date:
Time:
Message Text
Retain Original Copy
PRIORITY
High
Immediate
Routine
To: Initial Message From:
Emergency
Operations Center
Director
Operations
Plans
Logistics
Finance
Other:
Date/Time Sent:
Reply
Emergency Services
Director
Operations
Plans
Logistics
Finance
Other:
Date/Time Sent:
Disposition:
File in Plans
Message Thread
City of Pismo Beach
Emergency Operations Center
Resource Directory
Emergency Operations Center
Communications and Messaging Section 1
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 8 of 8
City Pismo Beach – Emergency Operations Center Resource Request INCIDENT / ORDER NUMBER: LOGISTICS REQUEST NUMBER:
Resource Requested:
Priority: Critical/Life Safety Urgent Routine
Incident Location: Incident Type:
Resource Accepted By: Agency / Dept:
Duration Needed: Phone:
Staging/Delivery Location: Delivery Contact:
Form Prepared By: EOC Position:
Latest Acceptable Delivery: (Date / Time)
Purpose / Use:
Suggested Source(s):
Approval by Section Coordinator
Signature:
Date:
Time:
Filled by Operations? Send to Logistics?
FOR LOGISTICS USE ONLY
Resource Ordered From:
Vendor/Agency Address:
Vendor/Agency Contact Person: Phone:
Date Ordered: Time Ordered:
Estimated Date/Time of Arrival: PO Number:
Comments:
Originator: Any EOC position.
Retain Copy.
Routing: Approval by Section Coordinator; forward to
Logistics
This form is used to request all resources for field use and for EOC use.
Additional Notes:
Top copy to receiver 2nd copy to receiver 3rd copy to originator 4th copy to plans An attempt should be made to fill all applicable resource information before sending to Logistics
City of Pismo Beach
Emergency Operations Center
Resource Directory
Confidential Executive Team
Phone Directory Section 2
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 1 of 1
Telephone numbers for Executive Team Members are confidential and not available for publication.
Contact information is available from the City Manager, Assistant City Manager, or the Fire Chief on an as needed basis.
City of Pismo Beach
Emergency Operations Center
Resource Directory
Reverse 911 Section 3
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 1 of 6
COUNTY OF SAN LUIS OBISPO OPERATIONAL GUIDELINES AND INFORMATION
REVERSE TELPHONIC NOTIFICATION SYSTEMS
AUTHORIZED USE AND PROCEDURES FOR THE REVERSE 911 SYSTEM I.POLICY
The Reverse 911 system will be utilized by the Sheriff’s Dispatch Center to create a message to be delivered to residents of San Luis Obispo County during critical incidents. The system is designed to blend geography with the 911 database in order to efficiently transmit messages to affected areas.
II.PURPOSE
To establish procedures for use of the Reverse 911 system by agencies in the County of San Luis Obispo and for Sheriff’s Department personnel who will be administering the program.
III.COORDINATED USE:
For Nuclear Power Plant Emergency use:
The Reverse 911 system is one option that can be used for alert and notification following an emergency at Diablo Canyon Power Plant. The system can be used to supplement or provide backup to the primary systems which include the Early Warning System sirens and the Emergency Alert System.
During a nuclear power plant emergency, any use of the Reverse 911 system will be coordinated and directed by the County EOC. Any usage of the Reverse 911 system by the County EOC that affects local cities or jurisdictions will be preceded with a Red Phone call or other form of notification to the affected jurisdiction’s EOC or dispatch. Messages broadcast during a nuclear power plant emergency will be drafted by the County Command Group or designee utilizing pre-drafted sample messages. The County Command Group, or designee will evaluate the situation and base calling priority on areas with urgent action required or areas with notification challenges.
For Other Emergencies and Incidents:
During incidents such as fires, floods, hazardous materials incidents where the County EOC is not activated or is acting as a resource to the affected city/jurisdiction, language should be drafted by the affected city. The Reverse 911 Request Form should be filled out in entirety and faxed or called in to the Sheriff’s Watch Commander. If the County EOC is activated, the EOC can assist with the creation and coordination of needed messages as appropriate.
City of Pismo Beach
Emergency Operations Center
Resource Directory
Reverse 911 Section 3
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 2 of 6
If more than one city or jurisdiction is affected and have requested use of the system; priority of calls will be decided by the County Emergency Services Director or designee if the County EOC is activated.
If the EOC is not activated, the Sheriff’s Watch Commander, with assistance by County OES as necessary will decide on the priority of requested calls.
IV.ASSOCIATED COSTS
All requested usage of the Reverse 911 system that can be implemented over standard T1 lines are covered by the Sheriff’s Department. If “Mass Calling” (higher volume calling) is necessary, fees may be billed to the requesting agency.
V.AUTHORIZED USE
The Reverse 911 system may be utilized for the following reasons:
•A protective action such as evacuation or sheltering due to a natural or human-made disaster such as fire, flood, tsunami, nuclear power emergency, or chemical or biological incidents. •Incidents where protective action would reduce the likelihood of injury or death (i.e. hostage incident).
•Incidents where a timely notification may result in the safe return of a missing child or adult. •In the event of a jail or prison escape to notify the public of the location of the escape and safety procedures they should take in the affected area. •Any other incident affecting public health or safety.
All Reverse 911 notifications will be reviewed and approved by the Sheriff’s Watch Commander* prior to activation.
*In a Nuclear Power Plant Emergency, once the EOC is activated the County Command Group or designee will review and approve the Reverse 911 message.
The following people are authorized to request/release a Reverse 911 notification:
•County Emergency Services Director
•County Public Health Director or County Public Health Officer •A Sheriff’s Department supervisor or manager
•Fire department Duty Chief or Incident Commander
•Police department supervisor or manager
•County Office of Emergency Services
City of Pismo Beach
Emergency Operations Center
Resource Directory
Reverse 911 Section 3
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 3 of 6
VI. Services PROCEDURE
The Reverse 911 Emergency Notification Request Form must be completed for all Reverse 911 requests and include the following information:
• The geographical area to be notified and reason for notification • A scripted message to the public which contains the following a. Reason for notification
b. Date, Time, and issuing agency
c. Type of action required
d. Recommended evacuation route if applicable
e. Shelter location if applicable
f. Other information as relevant
After an activation of the system and a resolution to the emergency, a termination notification may need to be broadcast to notify the affected area of the termination.
The Reverse 911 database shall only be used for the intended purpose of emergency services and emergency notification. It shall not be used for marketing, advertising, public relations, or other commercial or no emergency purposes.
City of Pismo Beach
Emergency Operations Center
Resource Directory
Reverse 911 Section 3
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 4 of 6
SAN LUIS OBISPO COUNTY
REVERSE 911 REQUEST CHECKLIST
Determine whether it is appropriate to use Reverse 911 as opposed to other means of communication with the public. Reverse 911 is reserved for emergency notifications only.
Please Check Applicable Notification Reason:
An evacuation or sheltering order as a result of a natural or human-made disaster.
Evacuation to reduce the likelihood of injury or death.
Notification may result in the safe return of a missing child or adult.
Jail, prison, or other relevant escape
Other incident affecting public health or safety.
Other: Please explain
Complete the Reverse 911 Emergency Notification Request Form. Be sure to keep the message clear and concise. The length of the message will influence the time it takes to complete the calls.
Call the Sheriff’s Watch Commander at 805-781-4553.
Identify yourself and state that you want to activate the REVERSE 911 system. Be prepared to positively identify yourself in order to prevent unauthorized use of the system.
After verification of identity is complete, fax or e-mail the REVERSE 911 Reverse 911 Emergency Notification Request Form to 805-781-1234. If form cannot be sent or emailed, provide information over the phone.
Sheriff’s Department personnel will then record the message and begin the notification calling session.
Contact the Watch Commander to cancel the notification session if circumstances change and the notification is no longer necessary.
See Request Form on Next Page
City of Pismo Beach
Emergency Operations Center
Resource Directory
Reverse 911 Section 3
Issue Date
08/20/2024
Review Date
08/20/2024
Revision Date
08/20/2024
For Official Use Only Page 5 of 6
REVERSE 911 EMERGENCY NOTIFICATION REQUEST FORM
Call Sheriff Watch
Commander at 781-4553
Fax Form to 781-1234
Requesting Agency: Notify businesses? Yes No Contact Name: Number of attempts per # 1 2
Contact Phone: Leave a message: If Yes is checked, message will be left rather than a second attempt Yes No
Contact E-mail: Require acknowledgement? Caller can be asked to press a number to acknowledge
Yes
No
ID/Badge #: Pre-defined list / Name:
Your
Title/Position/Rank
Supervisor Name &
Phone:
Verbatim Message Text: Must include reason for notification, issuing agency, date & time, action required, and phone number to call for additional information. Should also include as applicable, evacuation route, shelter location, other relevant info. (Message will be recorded exactly as written)
City of Pismo Beach
Emergency Operations Center
Resource Directory
Reverse 911 Section 3
Issue Date
08/20/2024
Review Date
08/20/2024
Revision Date
08/20/2024
For Official Use Only Page 6 of 6
Geographic area to receive message: Include city, zip code, and street names if possible. Can also use parameters such as a 5 mile radius centered at a street or designated location.
End of Form.
City of Pismo Beach
Emergency Operations Center
Resource Directory
Emergency Alerting System
EAS Section 4
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 1 of 2
Activating the Emergency Alert System
1.EAS can be activated by a Chief Officer or Incident Commander.
2.Notify the Sheriff Watch Commander, 805.781.4533 or,
Office of Emergency Services (OES) Duty Officer 805.781.1144.
3.If the incident is local, without Mutual Aid Assistance, a Public Information Officer is required.
Emergency Message
Message cannot exceed one (1) minute, forty-five (45) seconds, (1:45) A general warning template is included in this Section and can be used to create an appropriate emergency message.
City of Pismo Beach
Emergency Operations Center
Resource Directory
Emergency Alerting System
EAS Section 4
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 2 of 2
General Warning (add or delete information as needed)
Your attentions please your attention please. This is an Emergency Alert System Message.
This is not a test; repeating, this is not a test. This message is for the public in the general area of:
At approximately a.m. /p.m., a (type of emergency)occurred/ may occur at (location) This emergency involves (Describe the emergency including the threat to the public).
The City of Pismo Beach advises that residents/businesses/institutions with the boundaries of:
Take the following actions:
Additional Instructions/ information include:
Listen to this station for further information, or call . At such time as the emergency situation changes or the emergency no longer exists, you will be promptly advised by another Emergency Alert message.
City of Pismo Beach
Emergency Operations Center
Resource Directory
ARES (Amateur Radio Emergency
Services) Activation Process Section 5
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 1 of 1
Purpose: To provide guidance in activating ARES (Amateur Radio Emergency Services) members for emergencies or other incidents.
Cooperation and Coordination
The San Luis Obispo County Office of Emergency Services, the Director of Emergency Services or EOC Manager may attempt to activate ARES by phone, cell phone, or pager in accordance with the alerting roster provided by ARES which is updated by ARES on an annual basis.
San Luis Obispo County Office of Emergency Services: 24/7 805.781.1144
City of Pismo Beach
Emergency Operations Center
Resource Directory
City of Pismo Beach
Resources Section 6
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 1 of 3
Fire Department
1.Type 1 Engine
a.Engine 63 Spartan 1500gpm BLS
b. Engine 64 Spartan 1500gpm BLS
c.Engine 264 Pierce 1500gpm BLS
2.Type 3 Engine State (Owned)
a.Engine 3470 International 1000gpm BLS
3.Type 3 Rescue
a.Rescue 64 Ford NA BLS
4.Off Road Vehicle
a.Cart 64 Polaris 4x4 BLS
5.RWC
a.Boat 64 Yamaha
6.Inflatable Ridged Boat
a.Boat 6
7.Staff Vehicles
a. Battalion 6 Ford 4x4 BLS
b.Utility 63 Ford 4x4 BLS
c.Lifeguard 64 Ford 4x4 BLS
Police Department
1.Patrol Vehicles
a.Tahoe Chevy 4x4
b.Charger Dodge 4x2
c.Charger Dodge 4x2
d.Charger Dodge 4x2
e.Charger Dodge 4x2
f.F-250 Ford 4x4
g.Charger Dodge 4x2 CST Vehicle
h.Polaris Ranger Polaris 4x4
2.Traffic/Motorcycles
a.RT 1250P BMW Motorcycle
b.RT 1250P BMW Motorcycle
City of Pismo Beach
Emergency Operations Center
Resource Directory
City of Pismo Beach
Resources Section 6
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 2 of 3
c.ST 1300 Honda Motorcycle
d.DUI Trailer Pace DUI Trailer
3.Investigations Vehicles
a.Durango Dodge 4x2
b. Durango Dodge 4x2
4.Police Admin
a.Tahoe Chevy 4x4
b.Explorer Ford 4x2
c.Explorer Ford 4x2
5.Pool Cars
a.Durango Dodge 4x2
b.Charger Dodge 4x2
6.Mobile Command Vehicle
a.LDV Inc.Ford 4x2 Gas Stepvan
7.Parking
a. Maverick Ford 4x2
City of Pismo Beach
Emergency Operations Center
Resource Directory
County of San Luis Obispo
Resources Section 7
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 1 of 1
CAL FIRE will provide the San Luis Obispo County Resource Directory of Selected Public and Private Agencies to the Emergency Operations Center, when activated. This resource directory is confidential and for public safety and related agencies use only.
City of Pismo Beach
Emergency Operations Center
Resource Directory
Persons with Access and
Functional Needs Section 8
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 1 of 1
The Persons with Access and Functional Needs List is a confidential document the CANNOT be put into any Public Documents.
The County of San Luis Obispo generates the Persons with Access and Functional Needs List on an annual basis and has an up-to-date database.
The Persons with Access and Functional List is located with the Emergency Services Director or the Deputy Emergency Services Director.
City Pismo Beach
Emergency Operations Center
Resource Directory
Senior Care Facilities Section 9
Issue Date
08/20/2024
Review Date
12/31/2024
Revision Date
08/20/2024
For Official Use Only Page 1 of 1
CAL FIRE will provide a list of Senior Care Facilities within the City to the Emergency Operations Center, when activated.
City of Pismo Beach
Emergency Operations Plan
RECOVERY
Jeff Smith
Police Chief
City of Pismo Beach Recovery
Emergency Operations Plan
For Official Use Only Page 1 of 41
Pismo Beach Police Department
08/20/2024
FORWARD
The City of Pismo Beach Disaster Recovery Plan addresses the City of Pismo Beach's response to an emergency impacting the city. Recovery Response measures and procedures concerning the policy and operations of the City of Pismo Beach’s Disaster Recovery Plan contained herein.
Plan Adoption
This is the official City of Pismo Beach Disaster Recovery Plan.
City of Pismo Beach Recovery
Emergency Operations Plan
For Official Use Only Page 2 of 41
Table of Contents
Recovery Operations
Section Page
Plan Adoption 1
Table of Contents 2
I.Concept of Operations 4
A.Short Term Recovery 7
B.Long Term Recovery 7
C.Situation Reporting Zones 8
D.Damage Assessment 9
II.Recovery Operations Organization 10
III.Recovery Operations Responsibilities 11
A.Emergency Proclamations/Declarations 12
IV.Damage Recovery Assessment 13
A. Local Assistance Centers/Disaster Recovery 13
B.Public Assistance through CalOES 15
C.Public Assistance through Other Agencies 16
D.Individual and Family Assistance 17
E.Businesses, Ranchers, and Private Non-Profit Assistance 18 V.Recovery Assistance 19
A.Public Assistance Categorized as Emergency or Permanent work 19 VI. Documentation 24
VII.Disaster Assistance Process for Public Agencies 25
A.Public Assistance Program Responsibilities 26
B.Project Worksheet 26
C.Work Project Funding 28
D.Completion Deadlines 28
E. Eligibility requirements 28
F. Contracts and Procurement 30
G. Emergency Procurement Procedures 30
H. Donated Resources 30
I.Project Closeout 31
J. Audits 31
K. Appeals 31
L. Post-Disaster Hazard Mitigation Grant Program 31
VII.Hazard Mitigation – Planning and Prevention 32
A.City of Pismo Beach Local Hazard Mitigation Plan 32
B.Hazard Mitigation Grant Programs 32
C.Hazard Mitigation Grant Process 33
City of Pismo Beach Recovery
Emergency Operations Plan
For Official Use Only Page 3 of 41
D.Disaster Mitigation Act of 2000 35
VIII.After Action/Improvement Report 35
Supporting Documents 36
•Recovery Unit Leader—Checklist 38
•Rapid Damage Estimate 38
•Initial Damage Assessment 39
•Damage Assessment Overview 40
Revision Page 41
City of Pismo Beach Recovery
Emergency Operations Plan
For Official Use Only Page 4 of 41
RECOVERY OPERATIONS
I. CONCEPT OF OPERATIONS
“Disaster Recovery” is both short-term activities intended to return essential services to operation, and long-term activities designed to return infrastructure systems to pre-disaster conditions.
Recovery activities are those necessary to restore services and systems to a state of normalcy. Short term recovery actions include damage and safety assessments and those necessary to return health and safety systems (e.g., water) and services (e.g., acute health care) to minimum operating standards.
When conditions exist, which pose an extreme peril to life and property and is beyond the effective response capabilities of the City of Pismo Beach, it may proclaim a local emergency and request that the state implement or coordinate financial disaster recovery programs.
Recovery efforts can begin even while response efforts are underway. Such initial efforts may include beginning to restore utility services, clearing roadways of debris, and basic mitigation efforts to keep additional damage from happening.
Initial coordination of recovery efforts, such as initial planning and response, is the responsibility of the City of Pismo Beach. In the aftermath of a disaster initial recovery needs may include:
Assessment of the extent and severity of damages to homes and other property. Restoration of services such as water, sewer, and power. Repair of damaged homes and property.
Professional counseling, guidance and education due to the sudden changes resulting from the emergency.
Private sector entities can/should be utilized as needed to provide recovery assistance. Memorandums of Understanding (MOUs) with private entities can provide an effective method of mobilization and resource management.
City of Pismo Beach Recovery Emergency Operations Plan
For Official Use Only Page 5 of 41
Recovery Activities
Rebuilding efforts require decisions on several critical activities that have long-term social, economic and physical recovery implications. In addition to common emergency planning considerations (e.g., establishing partnerships, risk identification and reduction, plan maintenance including drills and exercises) local government should consider the activities listed below during the emergency management planning process.
Physical Recovery Activities: Governmental Recovery Activities:
Preserving historical sites
Considering environmental concerns
Upgrading infrastructure and utilities
Removing debris and managing disposal sites
Evaluating redevelopment and subdivisions
Establishing restoration committee
Considering deferral of permits, fees, etc.
Pursuing hazard mitigation projects and
advancing mitigation efforts
Modifying land use and zoning requirements
Improving infrastructure, roads, housing
Evaluating repair and rebuilding options
Incorporating changes in construction
standards
Continuing the performance of
governmental functions
Protecting essential facilities, equipment,
records, etc.
Managing donations
Coordinating Voluntary agencies
Building community consensus
Engaging stakeholders, special interest
groups and the public in decision making
processes
Pursuing new opportunities in community
planning
Upgrading communication systems
Pursuing political support
Communicating recovery activities to the
public
Addressing community questions about
health consequences of the event
Social Recovery Activities: Economic Recovery Activities:
Promoting community participation
Providing services for the mental health of
individuals
Evaluating community stress
Informing the public of physiological
considerations
Restoring community values
Promoting family individual preparedness
Establishing Local Assistance Centers or
Disaster Recovery Centers of “one-stop”
disaster recovery services
Establishing a documentation system to
collect and store disaster-related cost
information to ensure maximum state and
federal reimbursement
Addressing economic loss of the community
Identifying available working capital
Promoting business in damaged areas
Maximizing the consumer base
Reestablishing commercial services
Facilitating business recovery
Securing disaster business loans, disaster
recovery assistance grant and hazard
mitigation project funding
At the state level, the Cal OES Disaster Assistance Division manages disaster recovery operations by aiding local governments and coordinating recovery programs for individuals and businesses impacted by disasters. The Disaster Assistance Division ensures that state and federal support are provided in an efficient and timely manner throughout the recovery process. Cal OES is the grantee for federally funded disaster assistance programs, and grantor for the state California Disaster Assistance Act program. As
City of Pismo Beach Recovery
Emergency Operations Plan
For Official Use Only Page 6 of 41
such, the Disaster Assistance Division coordinates recovery assistance for individuals, businesses and the agricultural community. Additionally, the Disaster Assistance Division oversees hazard mitigation activities throughout California and provides technical support to reduce the costs and streamline the process of future recovery efforts. In support of these responsibilities, the Disaster Assistance Division performs extensive planning activities with local, state and federal agencies, legislators, various volunteer and non- profit organizations.
Accurate and current Initial Damage Estimates (IDEs) should be provided concurrently with requests for assistance by local jurisdictions.
Cal OES staff will work with the City of Pismo Beach to ensure that accurate and current disaster information is captured within the Response Information Management System. The Initial Damage Estimate provides information necessary for the Disaster Assistance Division to determine if state and/or federal disaster assistance is warranted and what external resources are needed. The information provided by local government should include:
•Type and extent of public and private sector damage;
•Estimates of damage and emergency response costs; and
•Any acute public health and environmental issues.
If the available Initial Damage Estimate information appears inaccurate based on the known magnitude of the event or if the information appears out-of-date, the Disaster Assistance Division staff may be required to verify the information, through the Preliminary Damage Assessment (PDA) process outlined below. A Preliminary Damage Assessment may also be necessary to verify Initial Damage Estimate information as discussed above.
A Preliminary Damage Assessment is a comprehensive report completed by a team of local, state and/or federal representatives in cooperation with the affected local government and the private sector. The representatives may include local public works staff, Cal OES, FEMA or the United States Small Business Administration program staff. The Preliminary Damage Assessment is used to determine the level of state and/or federal assistance required. Preliminary Damage Assessment information includes:
specific damaged sites, including facility type (e.g., school, road, private residence). insurance and maintenance records of damaged facilities. damage description and repair estimates; and
local government’s budget reports.
If federal assistance is required, Cal OES must submit a request to the President within 30 days of the disaster occurrence. The request must be accompanied by a joint Cal OES/FEMA Preliminary Damage Assessment. Accordingly, Cal OES will request FEMA’s assistance and complete the joint Preliminary Damage Assessment as soon after the event as practical. In special circumstances when the magnitude of the event warrants, the President may declare an emergency or major disaster prior to completion of a Preliminary Damage Assessment. However, a Preliminary Damage Assessment still requires completion in order to establish the level of financial assistance required by the state and federal governments.
Consistent with the Standardized Emergency Management System, local government should provide all requests for disaster recovery assistance to the Operational Area. Cal OES Regions are the first line reviewers of requests for disaster assistance from local government. The Cal OES Region office may