Redlands City Council
November 21, 2023

CITY OF REDLANDS

CITY COUNCIL

A G E N D A
NOVEMBER 21, 2023

EDDIE TEJEDA
Mayor
PAUL T. BARICH
Mayor Pro Tempore

DENISE DAVIS
Council Member
JENNA

GUZMAN-LOWERY
Council Member

MARIO SAUCEDO
Council Member
***

JEANNE DONALDSON
City Clerk

PHILLIP DOOLITTLE
City Treasurer
CHARLES M. DUGGAN JR.

City Manager
YVETTE M. ABICH GARCIA
City Attorney
5:00 p.m. Open Public Meeting, Public Comment (Closed Session) 6:00 p.m. Open Session (Public Meeting)
* * *
City Council Chambers
Civic Center, 35 Cajon Street, Redlands, California
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A G E N D A
The following information comprises the agenda for the regular meeting of the City Council of the City of Redlands at the times noted below in the City Council Chambers, Civic Center, 35 Cajon Street, Redlands, California, on:

TUESDAY, NOVEMBER 21, 2023
To join via Zoom on a computer, laptop, or smart device Please visit www.zoom.us
, click on Join a Meeting
Enter the Meeting ID 824 4618 0187, then run the Zoom launcher To join via Zoom with audio only (cell phone or landline):

Dial 1-877-853-5247
Enter the Meeting ID 824 4618 0187
Should the City lose connectivity on Zoom, we will halt the meeting until it can be restored. To check on the status of remote connectivity in the event of an outage, go to the City’s website at www.cityofredlands.org or
to the City’s Facebook page at @CityofRedlands or the Instagram page at @CityofRedlands_CityHall.

In the event the City cannot reestablish Zoom connectivity in a reasonable amount of time, the mayor will adjourn the meeting to a future date.

PLEASE NOTE: Anyone desiring to speak on an agendized item at this meeting may do so during the consideration of that item. Due to time constraints and the number of persons who may wish to give oral testimony, public comments will be limited to three (3) minutes.

To provide comment while participating from Council Chambers:

Although it is not required, speakers are encouraged to submit a "Speaker Sign Up Sheet" before the meeting is convened. Forms are available in the Office of the City Clerk or in Council Chambers.

After the meeting has convened, you may place the speaker form in the basket at the table along the north wall of the Chambers. Please do not disturb the City Clerk while the meeting is in progress.

To provide comment through Zoom (on a computer, laptop, or smart device):

Click the "Raise Hand" button and the moderator will unmute you when it is your turn to speak To provide comment via audio only (cell phone or landline):

Dial *9 to "Raise Hand". The moderator will identify you by your area code and last 3 numbers of your telephone number when it is your turn to speak.

PLEASE SILENCE CELL PHONES, PAGERS AND OTHER ELECTRONIC

COMMUNICATION DEVICES UPON ENTERING THE CHAMBERS
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5:00 P.M.

A. Call City Council Meeting to Order.

B. Public Comment
(Any person wishing to provide public comment on a closed session matter may do so at this time.)
C. Recess City Council Meeting to a Closed Session

1. Conference with legal counsel: Existing Litigation - Government Code §54956.9(d)(1) (City Attorney Garcia)
One Case:
a. City of Redlands v. Coyote Aviation, Inc., San Bernardino Superior Court, Case No.

LLTVA2200544

2. Conference with legal counsel: Initiation of Litigation - Government Code §54956.9(d)(4):  One (1) Case.

3. Conference with real property negotiators - Government Code §54956.8 (Assistant City Manager Boatman)
Property:  204 E. Redlands Blvd (APN 0171-071-08-0000); 180 Ninth Street (APN 0171-088-06-0000, APN 0171-088-07-0000)
Agency
Negotiators:

Charles M. Duggan, City Manager; Christopher Boatman, Assistant City Manager
Negotiating
Party:

Lance Lenhert, Redlands Community Investment Corporation Under
Negotiation:

Terms of payment and price of possible purchase of property by the City Recycled Paper
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6:00
D. Reconvene City Council Meeting
E. Invocation by Council Member Saucedo- Pledge of Allegiance (In keeping with long-standing traditions of legislative invocations, this City Council meeting may include a brief invocation. Such invocations are not intended to proselytize or advance any one, or to disparage any other, faith or belief. Neither the City nor the City Council endorses any particular religious belief or form of invocation.) F. Closed Session Report
(No reportable action taken in closed session unless otherwise announced by the City Attorney at this time.)
G. Presentations

1. Presentation of proclamation declaring November 25, 2023, as Small Business Saturday to Evan Sanford of Redlands Chamber of Commerce (Mayor Tejeda) H. Public Comment - City Council
(At this time, the City Council will provide an opportunity for the public to address them on any subject, within the jurisdiction of the City Council, which is not already scheduled on this agenda. However, any matter that requires action will be referred to staff for a report and possible action at a subsequent meeting. Comments will be limited to three {3} minutes.) I. Consent Calendar
(The following routine items have been recommended for approval and will be acted upon simultaneously unless separate discussion and/or action is requested by a Councilmember or a member of the audience.)

1. Approve the regular meeting minutes of November 7, 2023 (City Clerk Donaldson)

2. Authorize issuance of a proclamation declaring November 25, 2023 as Small Business Saturday (Mayor Tejeda)

3. Approve recommendation for Student Commissioner Appointments for calendar year 2024 (Mayor Tejeda)

4. Authorize an annual maintenance payment to Motorola Solutions, Inc. in the amount of $103,633 for the Police Department's Spillman Computer Aided Dispatch/Records Management System (Management Services/Finance Director Garcia)

5. Approve the License Agreement with San Bernardino County Transportation Authority (SBCTA) for City utilities within SBCTA rights-of-way at University Street along the north side of University Station and east along the Orange Blossom Trail to Judson Street, and determining that approval of the license agreement is exempt from environmental review pursuant to Section 15061(b)(3) of the State's guidelines implementing the California Environmental Quality Act (Municipal Utilities and Engineering Director Harris)

6. Approve the Interlocal Agreement between the Town of Apple Valley, the Cities of Adelanto, Recycled Paper
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6. Approve the Interlocal Agreement between the Town of Apple Valley, the Cities of Adelanto, Barstow, Chino, Colton, Fontana, Hesperia, Highland, Montclair, Ontario, Rancho Cucamonga, Redlands, Rialto, San Bernardino, Twentynine Palms, Upland, Victorville, and the County of San Bernardino Concerning Distribution of the 2023 Justice Assistance Grant Award, and an additional appropriation of $19,851 to the Police Department (Police Chief Tolber)

7. Approve the agreement between the City and the Department of Alcoholic Beverage Control (ABC-OTS) grant concerning the distribution provided by the Office of Traffic Safety through the National Highway Traffic Safety Administration in the amount of $30,000; the additional appropriation of $30,000 in grant funds to the Police Department; and authorize the Chief of Police to sign and execute any agreements concerning the grant (Police Chief Tolber)

8. Approve the non-professional service agreement with R.E. Schultz Construction, Inc., for an amount not to exceed $115,500 for the replacement of shade sails at seven (7) city parks, and determine that approval of the agreement is exempt from the state's California Environmental Quality Act under Section 15301 (Facilities and Community Services Director Crocker)

9. Approve the license agreement with Juan Morales for a hot dog food truck at the City's Corporate Yard, The Dog House, located at 1270 W. Park Avenue, and determine that approval of the agreement is exempt from environmental review pursuant to Section 15301 of the State's guidelines implementing the California Environmental Quality Act  (Facilities and Community Services Department Director Crocker)

10. Approve the Third Amendment to the Public Works Contract with My Electrician Inc. for the Redlands Bowl Electrical and Theatrical Lighting Upgrade Project to extend the time for completion by sixty (60) calendar days ending January 29, 2024, and determine that the project is categorically exempt from environmental review pursuant to Section 15061 of the State's guidelines implementing the California Environmental Quality Act (Facilities and Community Services Director Crocker)

11. Approve the request to hold The Redlands Turkey Trot event hosted by Phoenix Hope International on November 23, 2023, within Sylvan Park and the surrounding area; authorize street closures related to the event; approve a request for in-kind support in the amount of $12,649 related to the event and determine that the approval of the request is exempt from environmental review pursuant to Section 15311(c) of the state’s guidelines implementing the California Environmental Quality Act (Facilities and Community Services Director Crocker)

12. Approve the request for in-kind support for $1,800 relating to the YMCA Holiday Home Tour event hosted by YMCA of the East Valley to be held on December 3, 2023; approve a request to temporarily close Valle Vista Drive from Rossmont Drive to Sunset Drive; and determine that the approval of the request is exempt from environmental review pursuant to Section 15311(c) of the state’s guidelines implementing the California Environmental Quality Act (Facilities and Community Services Director Crocker)
J. Communications

1. Presentation of the 2023 National Community Survey (NCS) Results (Assistant City Manager McConnell)

2. Discussion and possible action to authorize Mayor Tejeda to sign a letter on behalf of the City of Redlands in support of the HELPER Act ( S. 1514
/ H.R. 3170) (Mayor Tejeda)

3. Discussion and possible action relating to the cancellation of the January 2, 2024, regular meeting of the City Council (Mayor Tejeda)

4. American Rescue Plan Act (ARPA) Progress Report and Discussion and Possible Recycled Paper
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4. American Rescue Plan Act (ARPA) Progress Report and Discussion and Possible Reprogramming of Funds (Assistant City Manager McConnell) K. Public Hearings

1. Resolution No. 8522 - Fee and Service Charge Revenue/Cost Comparison System (Mayor to declare meeting open as a public hearing)
Public hearing to consider Resolution No. 8522 approving a Fee and Service Charge Revenue/Cost Comparison System; Establishing the Amounts of Fees and Charges Levied In Connection with the City’s Provision of Services and determination that this resolution is exempt from environmental review pursuant to Section 15273 of the state's Guidelines implementing the California Environmental Quality Act.
(Management Services/Finance Director Garcia)
a.

2. Resolution No. 8523 to Participate in the Statewide Community Infrastructure Program (SCIP) (Mayor to declare meeting open as a public hearing)
Public hearing to consider Resolution No. 8523 authorizing the City to join the Statewide Community Infrastructure Program (SCIP); authorizing the California Statewide Communities Development Authority to accept applications from property owners, conduct special assessment proceedings and levy assessments and special taxes and to form assessment districts and community facilities districts within the territory of the City of Redlands; embodying a joint community facilities agreement setting forth the terms and conditions of community facilities district financing; approving from of the acquisition agreement of use when applicable; and authorizing related actions. (Management Services/Finance Director Garcia)
a.

L. New Business

1. Consideration of the agreement with Pastilla, Inc. in the amount of $82,075 for City Branding (Assistant City Manager McConnell)

2. Consideration of the sole source purchase for 800 MHz APX 6500 and APX 6000 portable radios from Motorola Solutions to replace current aging equipment, in an amount not to exceed $684,650.96 (Police Chief Tolber)

3. Consideration of the sole source purchase of 800 MHz APX NEXT XN all-band portable radios from Motorola Solutions to replace current aging equipment, for an amount not to exceed $805,692.46 (Fire Chief Sessler)

4. Consideration of Resolution No. 8521 authorizing a new Payment Schedule under the existing Master Equipment Lease-Purchase Agreement with Holman Capital Corporation, for the lease purchase of three Type I Fire Engines in the total amount of $3,668,444.93 (Fire Chief Sessler)

5. Consideration of the agreement with Universal Protection Service, LP, doing business as Allied Universal Security Services for unarmed security guard services at the Citrus Center in an amount not-to-exceed $355,206.30 for a period of three (3) years; and determine that the agreement is exempt from environmental review pursuant to Section 15301 of the State's guidelines implementing the California Environmental Quality Act (Facilities and Community Services Director Crocker)

6. Consideration of the License Agreement with Larry Jacinto Construction, Inc. authorizing Recycled Paper
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6. Consideration of the License Agreement with Larry Jacinto Construction, Inc. authorizing construction of the Zanja Trail between Church Street and 9th Street and a parking lot serving the Zanja Trail between 7th Street and 9th Street and determination that approval of the agreement is exempt from California Environmental Quality Act (CEQA) guidelines pursuant to Section 15061 (Facilities and Community Services Department Director Crocker) M. Individual Council Member Announcements and/or Reports on Activities (No collective discussion or action.)
N. Adjournment
The next regular meeting of the City Council will be held on December 5, 2023.

If you challenge any proposed development entitlement listed on this agenda in court, you may be limited to raising only those issues you or someone else raised at the public hearing described in this notice, or in written correspondence delivered to the City Council at or prior to this public hearing.

In compliance with the Americans with Disabilities Act, if you need special assistance to participate in this meeting, please contact Goutam Dobey, of the Municipal Utilities and Engineering Department at (909) 798-7584 ext 2. Notification 48 hours prior to the meeting will enable the City to make reasonable arrangements to ensure accessibility to this meeting.
(28 CFR 35.102-35.104 ADA Title II)
Any writings or documents distributed to a majority of the City Council regarding an open session agenda item less than 72 hours before this meeting are available for public inspection at the City Clerk's Office or at the dais of the City Clerk once the open session begins.

Staff reports or other written documentation relating to items referred to on the agenda are available at the A. K. Smiley Public Library, 125 West Vine Street, Redlands, California, and on the City’s website referenced below.

Regular meetings are televised live on Redlands TV Channel 3 (Spectrum) and Channel 35 (Frontier) and re-broadcast at 7:00 P.M. the following Wednesday, Friday and Sunday; and at 9:00 A.M. Thursday, Saturday and Monday. Meetings are also streamed live and archived for later viewing on demand on the City’s website at www.cityofredlands.org
. Agendas, staff reports and minutes of the City Council of the City of Redlands are available online at: www.cityofredlands.org.

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City Council Meeting I. 1.

DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Approve the regular meeting minutes of November 7, 2023 (City Clerk Donaldson)
MOTION:

I move to approve the regular meeting minutes of November 7, 2023.

Attachments
Meeting minutes of November 7, 2023
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MINUTES

Regular  meetings of the City Council and the Board of Directors of the Successor Agency of the former Redevelopment Agency of the City of Redlands held in the Council Chambers, Civic Center, 35 Cajon Street, on November 7, 2023 at 5:00 P.M.

Present:  Eddie Tejeda, Mayor
Paul Barich, Mayor Pro Tempore
Denise Davis, Council Member
Jenna Guzman-Lowery, Council Member
Mario Saucedo, Council Member
Staff: Charles M. Duggan, Jr., City Manager; Yvette M. Abich Garcia, City Attorney; Jeanne Donaldson, City Clerk; Phillip Doolittle, City Treasurer; Janice McConnell, Assistant City Manager; Chris Boatman, Assistant City Manager; Carl Baker, Public Information Officer; Danielle Garcia, Management Services/Finance Director; Brian Desatnik, Development Services Director; John Harris, Municipal Utilities and Engineering Director; Rich Sessler, Fire Chief; Rachel Tolber, Police Chief; Tabitha Crocker, Facilities and Community Services Director

Mayor Tejeda called the meeting to order and explained that comments could be presented in-person, via Zoom, via cell phone or landline. He offered the public an opportunity to provide comment on any item on the agenda for the closed session.

PUBLIC COMMENT

None forthcoming

CLOSED SESSION

Conference with real property negotiators - Government Code §54956.8 (Assistant City Manager Boatman)

Property:                   0173-231-23-0000 and 0173-231-26-0000, The England Grove Agency
Negotiators:

Charles M. Duggan, City Manager; Christopher Boatman, Assistant City Manager
Negotiating Party: Meritage Homes of California, Inc
Under Negotiation:  Terms of payment and price of possible purchase of properties by the City

RECONVENE CITY COUNCIL MEETING

The meeting reconvened at 6:00 P.M. with an invocation by Council Member Guzman-Lowery.

The Pledge of Allegiance was led by the Friendly Helpers of Kimberly Elementary School.

CLOSED SESSION REPORT
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CLOSED SESSION REPORT

City Attorney Garcia announced that no reportable action was taken during the closed session.

PRESENTATIONS

Redlands Pet Adoption
Animal Services Supervisor Jodi Kroeger introduced "George", a one-year-old male Chihuahua mix, who is available for adoption, along with thirty-six other dogs and thirteen cats at the Redlands Animal Shelter. Ms. Kroeger informed the Council there had been forty-four dogs and sixteen cats adopted in October 2023.

Proclamation Securing $2,000,000 for MOR Construction Completion Mayor Pro Tem Barich presented a Proclamation to Assemblymember Eloise Gomez Reyes for her work in securing a $2,000,000 state budget appropriation for the Museum of Redlands Construction Completion.

PUBLIC COMMENT

Renaming Redlands Theatre Festival - Paul Blatchley restated his request for the Council to consider renaming the Avice Meeker Sewall Theatre in honor of Cliff Cabanilla, who brought his charisma and inspiring leadership to establish a repertory theatrical organization bringing 51 years of entertainment to the lush surroundings of Prospect Park Dog Park Improvements Needed
- Paul Cashin and Don Wilkinson expressed disappointment with the lack of care the Redlands Dog Park was receiving. Improvement work was scheduled, but they said there was no discernible difference from before and after the renovations began. Their complaints included, the park was filthy, potholes throughout, not enough shade and flooding was still occurring. They also voiced concern about the type of weed killer being sprayed around the fences.

Olive Avenue Halloween Event
- Bruce Laycook, representing the First Baptist Church and Tammy White, a resident of Olive Avenue, enthusiastically reported that the Halloween event hosted by the City was a huge success. It was safe and fun and brought the community together.

Step Up Good Nite Inn - Rogelio Saldana shared his experiences as a resident at Step Up in Redlands. He warned the Council that he thought there was an active ring of thugs selling drugs and working out of the property. He claimed that most residents were employed by the gang and were too afraid to speak up and say something.

CONSENT CALENDAR

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Minutes

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously approved, by roll call vote, the regular meeting minutes of October 17, 2023.

Vote: 5 - 0 Passed

Proclamation State Appropriation for Museum of Redlands Construction Completion

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously approved, by roll call vote, the issuance of a Proclamation recognizing Assemblymember Eloise Gomez Reyes for securing a $2,000,000 state budget appropriation for the Museum of Redlands Construction Completion.

Vote: 5 - 0 Passed

Final Map Tract No. 20336

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously approved, by roll call vote, the Final Map for Tract No. 20336 prepared and submitted by MLC Holdings, LLC.

Vote: 5 - 0 Passed

University of Redlands Donation to City

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously accepted, by roll call vote, the donation from the University of Redlands of $22,322, and authorized the expenditure of $3,500 on behalf of the City and the A. K. Smiley Public Library as designated by the University of Redlands; and approved additional appropriations totaling $18,822 for the corresponding expenditures in the Police and Fire Departments.

Vote: 5 - 0 Passed

MOU & Sub-Agency Agreement SBC and RPD Virtual Crime Center

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously approved, by roll call vote, a ratification of the Memorandum of Understanding and Sub-Agency Agreement between the San Bernardino County Sheriff/Coroner/Public Administrator (County) and the Redlands Police Department (RPD) for the use of the LexisNexis Accurint Virtual Crime Center/Accurint Crime Analysis (AVCC/ACC) software; and approved an additional appropriation of $12,397.50 to RPD.

Vote: 5 - 0 Passed
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Side Letter Agreement RCSEA

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously approved, by roll call vote, a Side Letter Agreement between the City and the Redlands Civilian Safety Employees Association. The newly approved MOU included the option for employees to deposit their sick leave balance into a Post- Employment Health Plan (PEHP), cash out a portion of their sick leave, or utilize sick leave towards service credit at the time of retirement.  After further review of the PEHP, it was determined that the option of cashing out sick leave is not allowable. The new language in the Side Letter clarifies the benefit provided to unit members. All other provisions of the MOU remain unchanged.

Vote: 5 - 0 Passed

City Employee Dental Insurance Coverage Renewal

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously approved, by roll call vote, a two-year policy renewal with California Dental Network providing dental insurance coverage for City employees and their eligible dependents.

Vote: 5 - 0 Passed

Amending 2022 Alley Paving Improvements Project Contract

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously approved, by roll call vote, the First Amendment to the Public Works Contract with Onyx Paving Company, Inc. for the 2022 Alley Paving Improvements Project to extend the time for the completion by sixty-five (65) calendar days to January 6, 2024.

Vote: 5 - 0 Passed

Amending 2022 CIP Sewer Pipeline Replacement Project Contract

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously approved, by roll call vote, the First Amendment to the Public Works Contract with CEM Construction Corporation for the 2022 CIP Sewer Pipeline Replacement Project to extend the project completion time by ninety (90) calendar days to February 5, 2024.

Vote: 5 - 0 Passed

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2nd Amendment SCADA Upgrade Project Contract

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously approved, by roll call vote, the Second Amendment to the Non-Professional Services Agreement with TESCO Controls, LLC. for the Water Distribution System Supervisory Control and Data Acquisition (“SCADA”) Upgrade Project to extend the project time for completion to December 31, 2024.

Vote: 5 - 0 Passed

Amending MOU & Funding Agreement - Salt Mitigation Plan/Feasibility Study

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously approved, by roll call vote, the amended Memorandum of Understanding for the Mitigation of Salt Loading in the Bunker Hill-B Management Zone and the amended Cost Share Agreement for Bunker Hill-B Management Zone Feasibility Study.

Vote: 5 - 0 Passed

Liftech Elevator Services Agreement Amendment

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously approved, by roll call vote, the First Amendment to the Agreement with Liftech Elevator Services, Inc. to extend the term of the agreement to three (3) years and amend the total compensation to an amount not-to-exceed $101,407.20.

Vote: 5 - 0 Passed

In-Kind Request New Year's Eve Orange Drop Event

Facilities and Community Services Director Crocker introduced the request for the use of city resources and in-kind support in the amount of $12,374.10 related to the New Year's Eve Orange Drop event hosted by the Redlands Chamber of Commerce on December 31, 2023. As public comment, Dennis Bell wasn't convinced this event supported the City's Strategic Plan Priority A-1 Quality of Life: Beautification, Arts and Culture as was identified in the staff report, and he thought the attendance numbers were inflated.

On motion of Mayor Eddie Tejeda, seconded by Mayor Pro Tempore Paul Barich, the City Council unanimously determined, by roll call vote, that the New Year's Eve Orange Drop event, hosted by the Redlands Chamber of Commerce is categorically exempt from environmental review pursuant to Section 15061 (b)(3) of the State’s guidelines implementing the California Environmental Quality Act; authorized and approved a request for in-kind support in the amount of $12,374.10 related to the New Year's Eve Orange Drop event, hosted by the Redlands Chamber of Commerce on December 31, 2023; authorized the sale and consumption of alcoholic beverages for the Redlands Chamber of Commerce's event; and authorized the temporary street closure of Citrus Avenue between 9th Street and 6th Street; the closure of 6th Street, 7th Street, and 8th Street between E.

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State Street and Citrus Avenue.

Vote: 5 - 0 Passed

In-Kind Request The Artlands Walk Event

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Denise Davis, the City Council unanimously determined, by roll call vote, that approval of the event is exempt from environmental review pursuant to Section 15311(c) of the state’s guidelines implementing the California Environmental Quality Act; authorized and approved a request for in-kind support in the amount of $3,180 related to this event; authorized the temporary street closure of East Vine Street from Cajon Street to 6th Street and Civic Center parking lot; and approved the request for the sale and consumption of alcoholic beverages for The Artlands event to be held on December 9, 2023.

Vote: 5 - 0 Passed

COMMUNICATIONS

Annual Report Citrus Preservation Commission

Chairman Michael Day presented the Annual Report of the Citrus Preservation Commission. The City groves remain in good shape, and they all broke even for the year.

Grove staff has done a great job with the assistance from outside labor contractors. He pointed out though, that the next few years will be very challenging for the citrus industry, as Redlands is at the epicenter of an Oriental Fruit Fly quarantine. The federal and state agencies have imposed the quarantine on the entire valley and the City will not be able to harvest some groves. Activities and accomplishments for the year included: continuing to work with City staff to update the revenue expenditure figures for each of the groves; Farming consultant John Gless stepped down from his position; Lugonia Grove was slightly delayed in replanting but now is complete and looks good, and the Commission has continued their public outreach programs to help educate the community. Council Member Saucedo was grateful to all the Commissioners for their service.

Sister Cities Hino, Japan Visit Report

Mayor Tejeda provided a recap of his visit to Sister Cities Hino, Japan, describing how graciously he and City Manager Duggan were welcomed. The hosts kept them on a very busy schedule, touring several cultural sites including a stop at Mt. Fuji. They observed the workings of a recycling plant and enjoyed the official 60th anniversary celebration.

Overall, it was a wonderful experience and a way to grow the partnership and promote education and understanding of other cultures. As public comment, Jennifer Maravillas was displeased that City funds were spent for the trip, and she wondered how the residents benefited from the visit.

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City Council Priorities: Northside Economic Development

Development Services Director Desatnik explained that seven project priorities were identified at a special meeting of the City Council on August 22, 2023 and tonight's report focuses on the "Northside Economic Development/Opportunity Zones" priority. The "Northside" was defined as the boundaries of Census Tract 80.02, the only low and moderate income census tract within the City and designated as an Opportunity Zone pursuant to the federal 2017 Tax Cuts and Jobs Act.

He outlined four specific initiatives that could benefit new or expanding businesses in the Northside area. The first two could be implemented at minimal cost to the City and would be services made available citywide. The third and fourth items would target new or expanding businesses in the Northside only. The proposed programs included: 1) Jump Start Meeting Program, a new business assistance no-cost service that would allow an entrepreneur, or a new or relocating small business, the opportunity to meet with a team of city staff for up to 30 minutes during the Development Review Committee process.  2) Business Liaison Representative/Business Concierge Service, the Economic Development Manager would be promoted as a “Concierge” to entrepreneurs and existing small business owners/ representatives for any questions about starting or expanding their business. 3) Fee Waivers for New and Expanding Businesses in the Northside, The City could waive fees such as Business License fees, Planning fees (e.g. CUP fees), and/or Building Permit fees as a financial incentive.  Director Desatnik proposed that staff bring back to the City Council a policy to implement these waivers in conjunction with the next budget cycle beginning on July 1, 2024.  4) Job Creation/Business Incentive Program for New and Expanding Businesses in the Northside. This would be a forgivable loan program for new or expanding businesses and would be brought back for Council's consideration at a future date.

Council Members appreciated the research and effort put into developing the report, and overall, were in support of the various programs. Questions were raised about putting guardrails on certain types of businesses, while encouraging other types of business. City Manager Duggan clarified that as a policy is crafted, staff will concurrently review for the legality of prioritizing businesses. Mayor Tejeda suggested staff consider the possibility of adding a funding element to help businesses with rent expenses, as well. As public comment, Valerie Taber was pleased the City was promoting business ownership in marginalized communities.

NEW BUSINESS

FY 2023 & 2024 Mid-Biennium Budget Update

Management Services/Finance Director Garcia summarized the Mid-Biennial budget review covering FY 2023 and 2024. She highlighted FY 2023 to include: Local and regional economy was bolstered by strong consumer demand, strong services sector; Property Tax nearly 7% growth over prior year; Revenue increases in Franchise Fees & Investment Income; Nearly 20% of City jobs were unfilled; Negotiations with Bargaining Units Completed; Reserves increased by roughly $5 million with a Surplus of over $6 million estimated.

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She provided a forecast for FY 2024, stating that regional economic growth was beginning to slow and forecasting was difficult, but the City was taking a conservative approach.

Property Tax was projected to slow to 1% after several years of above-average growth; Sales Tax will see some growth, but expected to remain near flat, while Franchise fees are budgeted at 5-year average and Hotel Occupancy Tax would be influenced by decreased consumer spending overall. The Mid-Biennium Budget update was presented to the Measure T Citizen's Oversight Committee. Highlights for FY 2023 included: Restored staffing levels; $500,000 for Project Homekey; Various improvements to recreational facilities, including basketball gym resurfacing, ceiling & lighting replacement and restroom renovation; Renovation of the City’s Emergency Operations Center and Funding for the design plans for Fire Station 262 building code retrofit. Furthermore, Measure T funds for FY 2024 include: Enhanced public safety spending; Service enhancements, such as upgrades to various park facilities; Capital and maintenance spending, such as tree trimming and Heritage Room flooring renovation. She closed her presentation by offering a timeline for the FY 2025-2026 budget schedule. As public comment, Ed Millican, who was recently appointed to serve on the Measure T Citizen's Oversight Committee, said he was looking forward to working with the Committee Members and serve the City.

On motion of Mayor Eddie Tejeda, seconded by Council Member Jenna Guzman-Lowery, the City Council unanimously approved, by roll call vote, the Mid-Biennium Budget Update for Fiscal Years 2023 and 2024.

Vote: 5 - 0 Passed

Resolution No. 8520 Salary Schedule

Assistant City Manager McConnell provided information regarding Resolution No. 8520 establishing a Salary Schedule and Compensation Plan for City employees and rescinding Resolution No. 8504. This resolution incorporates Citywide department changes to provide additional services and increase efficiencies for the remainder of Fiscal Year 2023-24. The departments affected include Facilities and Community Services, Police and Fire Departments, Human Resources, Management Services and the Library.

On motion of Mayor Pro Tempore Paul Barich, seconded by Council Member Jenna Guzman-Lowery, the City Council unanimously approved, by roll call vote, Resolution No. 8520 establishing a Salary Schedule and Compensation Plan for City Employees and Rescinding Resolution No. 8504.

Vote: 5 - 0 Passed

Amending Wastewater Bio-Solids Hauling and Disposal Agreement

Municipal Utilities and Engineering Director Harris explained the need for Council to consider the First Amendment to the Non-Professional Services Agreement with Synagro-WWT, Inc., for wastewater bio-solids hauling and disposal, to increase the total not to exceed amount to $1,190,000. The Wastewater Treatment Plant (WWTP) is experiencing a sustained increase in biosolids tonnage generation. Additionally, fuel and transportation costs have directly impacted Synagro's operating costs. A rate adjustment of 3.40 percent, from $72.58 to $75.05 per wet ton has been proposed to continue providing this service. If CC_SA_November 7, 2023

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this amendment is approved, the not-to-exceed amount for each Extended Term will be $420,000 and the total potential Agreement value will be increased to $1,190,000. No additional agreement revisions were proposed.

On motion of Council Member Mario Saucedo, seconded by Council Member Jenna Guzman-Lowery, the City Council unanimously determined, by roll call vote, that approval of the First Amendment to the Non-Professional Services Agreement with Synagro-WWT, Inc. for wastewater bio-solids hauling and disposal is exempt from environmental review pursuant to Section 15061(b)(3) of the State's guidelines implementing the California Environmental Quality Act; and approved the First Amendment to the Non-Professional Services Agreement with Synagro-WWT, Inc., for wastewater bio-solids hauling and disposal, to increase the total not to exceed amount to $1,190,000.

Vote: 5 - 0 Passed

Water Pipeline and Highline Replacement Project Consulting Agreement

Municipal Utilities and Engineering Director Harris detailed the Professional Services Agreement with TKE Engineering, Inc. for an amount not-to-exceed $358,380 to prepare construction plans, specifications, and cost estimates for the Water Pipeline and Highline Replacement Project. Council Member Saucedo fully supported the Project and added that rebuilding the pipeline, stretching across the southeastern part of the city, was much needed and would provide the opportunity to move the old lines from people's yards and make them more accessible for city staff.

On motion of Council Member Mario Saucedo, seconded by Council Member Jenna Guzman-Lowery, the City Council unanimously determined, by roll call vote, that approval of a Professional Services Agreement with TKE Engineering, Inc. is exempt from environmental review pursuant to Section 15061(b)(3) of the State's guidelines implementing the California Environmental Quality Act; and approved the Professional Services Agreement with TKE Engineering, Inc. for an amount not-to-exceed $358,380 to prepare construction plans, specifications, and cost estimates for the Water Pipeline and Highline Replacement Project.

Vote: 5 - 0 Passed

COUNCIL MEMBER ANNOUNCEMENTS AND ACTIVITIES

Mayor Tejeda attended the Confire Mayor's Briefing, led the Disaster Council meeting, enjoyed the Family Service Association's annual Donor Reception honoring key contributors, and participated in a Charity Bingo Night in support of the Boys and Girls Club held at the Royal Falconer.

Mayor Pro Tem Barich
represented the Council at Civics Day, participated in the Dog Jog event hosted by the Chamber of Commerce, and enjoyed the Olive Avenue Halloween event.

Council Member Davis
toured the Redlands Community Hospital, enjoyed the Olive Avenue Halloween event and provided welcome remarks to kick off the start of ANCA's second year.

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Council Member Guzman-Lowery participated in the Dog Jog and enjoyed the A.K. Smiley Library Dia De Los Muertos event.

Council Member Saucedo attended a conference hosted by Water Education for Latino Leaders, a warehouse roundtable hosted by Assemblymember James Ramos, and participated in two Dia De Los Muertos events.

ADJOURNMENT

There being no further action required the meeting adjourned at 7:49 P.M. The next regular meeting of the City of Redlands City Council will be held on November 21, 2023.

SUCCESSOR AGENCY OF THE FORMER REDEVELOPMENT AGENCY OF THE CITY OF REDLANDS

Chairman Tejeda called the meeting to order and offered anyone present the opportunity to address the Board on any subject, within the jurisdiction of the Successor Agency and not already on the agenda.
within the jurisdiction of the Successor Agency.

PUBLIC COMMENT

None forthcoming

Minutes

On motion of Vice Chair Barich, seconded by Board Member Davis, the minutes of the regular meeting of October 3, 2023 were unanimously approved, by roll call vote.

Vote:  5 - 0 Passed

ADJOURNMENT
There being no further business, the Successor Agency Board of Directors' meeting was adjourned at 7:50 P.M. The next regular meeting of the Agency will be held on December 5, 2023.

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City Council Meeting I. 2.

DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Authorize issuance of a proclamation declaring November 25, 2023 as Small Business Saturday (Mayor Tejeda)
MOTION:

I move to authorize issuance of a proclamation declaring November 25, 2023 as Small Business Saturday.

Attachments
Small Business Saturday 2023
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City Council Meeting I. 3.

DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Approve recommendation for Student Commissioner Appointments for calendar year 2024 (Mayor Tejeda)
MOTION:

I move to appoint Ryan Chau, Citrus Valley High School, to serve as the student commissioner on the Human Relations Commission for calendar year 2024.

1. I move to appoint Benjamin Daniel Perez, Redlands East Valley High School, to serve as the student commissioner on the Traffic and Parking Commission for calendar year 2024.

2. I move to appoint Noah Nguyen, Redlands High School, to serve as the student commissioner on the Parks and Recreation Advisory Commission for calendar year 2024.

3. RECOMMENDATION:

It is recommended by Mayor Tejeda that the City Council approve the recommendation for these student appointments.

DISCUSSION:

In August of this year, staff contacted the local high schools in Redlands, both public and private, to seek applications from students interested in serving as a student commissioner on the Human Relations Commission, the Traffic and Parking Commission, and the Parks and Recreation Advisory Commission for calendar year 2024.

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calendar year and have full voting privileges on the commission to which they are assigned. Attached are copies of 15 student applications received for the three commissions.

SUBMITTED BY:

Janice McConnell, Assistant City Manager
REVIEWED BY:

Charles M. Duggan, Jr., City Manager
PREPARED BY:

Jennifer Macias, Management Analyst
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2023 Student Applications
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cultures, backgrounds, and experiences, and it is crucial that all voices are not only heard but celebrated. I have personally witnessed the transformative power of inclusivity, where diverse perspectives/populations have come together to drive innovation, tolerance, and understanding.

Working with the special education students at my school has given me a broader outlook on visualizing an environment where students of different abilities can connect and engage with one another. And how it helps break down barriers and promotes a sense of unity within the school community. I hope to do that on a larger scale in the Redlands community.

In my role as Human Relations Commissioner, I intend to work tirelessly to ensure that every citizen, regardless of their background, feels valued, helped, respected, and included in the decision-making processes that shape our community. Furthermore, I am also very passionate about mental health awareness and its impact on our community's well-being. I believe that it is crucial to not only destigmatize discussions around mental health but to also create accessible support systems for all residents.

To conclude, I believe that by fostering an inclusive environment that also prioritizes mental health awareness, we can work toward a city where individuals can have a voice and the resources they need to thrive. I hope to aid in providing the needed assistance, promoting inclusivity, and creating better human relations within the Redlands Community. Thank you for your time and consideration.

Two References: (Please do not include Councilmembers or City Staff) 1) Mr. Joe Gianni (School Counsellor)
Telephone:

Email: J
2) Mrs. Eva Shinnerl (Ap Language teacher)
Telephone: (
Email:

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commissioner.

Signature Noah Nguyen (Electronic) Date 10/8/2023
Two References: (Please do not include Councilrnembers or City Staff) (1) Daryk Mall -RHS Boys Volleyball (2) Katie Baker- RHS Student Government Head Coach .._A..,.d..,,v.,..is..,.o.._r ____________
Return Application to: Office of the City Manager

CITY OF REDLANDS
300 E. State Street, Suite 690, Redlands, CA 92373, or
[email protected]
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City Council Meeting I. 4.

DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Authorize an annual maintenance payment to Motorola Solutions, Inc. in the amount of $103,633 for the Police Department's Spillman Computer Aided Dispatch/Records Management System (Management Services/Finance Director Garcia)
MOTION(S):

If the City Council determines that staff’s recommendation is appropriate, the following motion is provided:

I move that the City Council authorize payment of the annual invoice for the Police Department's Spillman Computer Aided Dispatch/Records Management System to Motorola Solutions, Inc. in the amount of $103,633.

RECOMMENDATION:

City staff recommends that the City Council authorize payment of the annual invoice for the Police Department's Spillman Technology or Computer Aided Dispatch/Records Management System to Motorola Solutions, Inc. in the amount of $103,633.

DISCUSSION:

Motorola Solutions, Inc, is the vendor and owner of the Police Department's Spillman Computer Aided Dispatch/Records Management System (CAD/RMS).

Since it was installed and deployed over ten years ago, Spillman, the developer, has provided maintenance and support to City staff through the annual maintenance agreement which has been renewed every year since. As with many other software applications in use by the City (and is the case in all other jurisdictions for that matter), Motorola is the only provider of software maintenance and support for the Spillman CAD/RMS system and is, as such, a sole source. Payment of the annual invoice to Motorola Solutions ensures access to routine software updates and technical support.

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access to routine software updates and technical support.

ALTERNATIVES:

Not Applicable
STRATEGIC PLAN:

Not Applicable
SUBMITTED BY:

Danielle Garcia, Management Service/Finance Director
RECOMMENDED BY:

Charles M. Duggan Jr., City Manager
REVIEWED BY:

Dana Abramovitz-Daniel, Procurement Manager
Janice McConnell, Assistant City Manager
Rachel Tolber, Chief of Police
PREPARED BY:

Eric Owens, Information Technology Manager
Fiscal Impact
Fiscal Year: FY 2023-24
Revenue Generating: No
Appropriation Required Y/N: No
Amount: $103,633
Budgeted Y/N: Y
Account No.: 604900
Discussion:

The annual maintenance for this system totals $103,633. Funding for this expense was included in the FY 2023-24 budget for Management Services/DoIT.

Attachments
Motorola Spillman FY 2023-2024 Renewal Invoice
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Motorola Solutions, Inc.
500 West Monroe
Chicago IL 60661
United States
Federal Tax ID: 36-1115800

ORIGINAL INVOICE
Transaction Number Transaction Date Transaction Total
8230425640 21-SEP-2023 103,633.43 USD
P.O. Number P.O. Date Customer Account No
1011860485
Visit our website at www.motorolasolutions.com
Payment Terms Payment Due Date
Net Due in 30 Days 21-OCT-2023
Bill To Address Ship To Address

REDLANDS POLICE DEPARTMENT
ATTN: Accounts Payable
P.O. BOX 1025
REDLANDS CA 92373
United States

REDLANDS POLICE DEPARTMENT
30 CAJON STREET
1270 W PARK #C
REDLANDS CA 92373
United States

IMPORTANT INFORMATION
For all invoice payment inquiries contact
[email protected]
Telephone:
800-247-2346
Fax: +1(631)883-4238
Sales Order(s): USC000202163-R02-JUN-23 05:39:50

SPECIAL INSTRUCTIONS / COMMENTS
General Comment: Regular Invoice
Please detach here and return the bottom portion with your payment _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Payment Coupon
Transaction Number Customer Account No Payment Due Date Transaction Total Amount Paid 8230425640 1011860485 21-OCT-2023 103,633.43 USD
Please put your Transaction Number and your Customer Account Number on your payment for prompt processing.

REDLANDS POLICE DEPARTMENT
ATTN: Accounts Payable
P.O. BOX 1025
REDLANDS CA 92373
United States
Payment Transfer Details
Bank of America, Dallas
WIRE Routing Transit Number: 026009593
ACH/EFT Routing Transit Number: 111000012
SWIFT: BOFAUS3N
Bank Account No: 3756319806
Send Payments To:

Motorola Solutions, Inc.
13108 Collections Center
Chicago IL 60693
United States
Please provide your remittance details to:

[email protected]

DIVERSION CONTRARY TO EXPORT CONTROL LAW IS PROHIBITED
Line
Item #
Item Number Description Qty. Unit Price
(USD)
Amount
(USD)

Equipment at Site: 1862975
1011860485 30 CAJON STREET
1270 W PARK #C
REDLANDS CA 92373
United States
1 SSV00S00012A-SP CAD MAINTENANCE (ENHANCED) - STANDARD:01-OCT-2023:30- SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 2,018.00 2,018.00
2 SSV00S00181A-SP E9-1-1 INTERFACE MAINTENANCE - STANDARD:01-OCT-2023:30- SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 2,018.00 2,018.00
3 SSV00S00184A-SP EQUIPMENT MAINTENANCE MAINTENANCE - STANDARD:01-OCT- 2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024
1 0.00 0.00

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Motorola Solutions, Inc.
500 West Monroe
Chicago IL 60661
United States
Federal Tax ID: 36-1115800

ORIGINAL INVOICE
Transaction Number Transaction Date Transaction Total
8230425640 21-SEP-2023 103,633.43 USD
P.O. Number P.O. Date Customer Account No
1011860485
Visit our website at www.motorolasolutions.com
Payment Terms Payment Due Date
Net Due in 30 Days 21-OCT-2023

DIVERSION CONTRARY TO EXPORT CONTROL LAW IS PROHIBITED
Line
Item #
Item Number Description Qty. Unit Price
(USD)
Amount
(USD)

4 SSV00S00262A-SP IMAGING MAINTENANCE - STANDARD:01-OCT-2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 5,677.31 5,677.31
5 SSV00S00301A-SP LICENSES AND PERMITS MAINTENANCE - STANDARD:01-OCT- 2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 970.61 970.61
6 SSV00S00331A-SP MOBILE ARREST FORM MAINTENANCE - STANDARD:01-OCT- 2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 3,830.09 3,830.09
7 SSV00S00334A-SP MOBILE FIELD REPORT WITH FIELD INTERVIEW MAINTENANCE - STANDARD:01-OCT-2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 2,984.25 2,984.25
8 SSV00S00352A-SP MOBILE STATE & NATIONAL QUERIES MAINTENANCE - STANDARD:01-OCT-2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 783.74 783.74
9 SSV00S00354A-SP MOBILE VOICELESS CAD MAINTENANCE - STANDARD:01-OCT- 2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 4,105.50 4,105.50
10 SSV00S00396A-SP NON-CUSTODIAL ARREST MAINTENANCE - STANDARD:01-OCT- 2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 0.00 0.00
11 SSV00S00015A-SP HUB MAINTENANCE (ENHANCED) - STANDARD:01-OCT-2023:30- SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 34,356.51 34,356.51
12 SSV00S00432A-SP PERSONNEL MANAGEMENT MAINTENANCE - STANDARD:01-OCT- 2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 2,370.02 2,370.02
13 SSV00S00438A-SP PIN MAPPING MAINTENANCE - STANDARD:01-OCT-2023:30-SEP- 2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 3,415.95 3,415.95
14 SSV00S00447A-SP PREMISES AND HAZMAT INFORMATION MAINTENANCE - STANDARD:01-OCT-2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 970.61 970.61
15 SSV00S00480A-SP SENTRYX GIS (GEOBASE) MAINTENANCE - STANDARD:01-OCT- 2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 0.00 0.00
16 SSV00S00527A-SP TRAFFIC INFORMATION MAINTENANCE - STANDARD:01-OCT- 2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 1,680.45 1,680.45
17 SSV00S00566A-SP XML ACCIDENT INTERFACE MAINTENANCE - STANDARD:01-OCT- 2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 3,352.20 3,352.20
18 SSV00S006026-SP MOBILE SERVER CAD SHARE - STANDARD:01-OCT-2023:30-SEP- 2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 11,571.93 11,571.93
19 SSV00S00028A-SP FLEX TOUCH MAINTENANCE - STANDARD:01-OCT-2023:30-SEP- 2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 1,539.93 1,539.93
20 SSV00S00033A-SP LAW RECORDS MAINTENANCE - STANDARD:01-OCT-2023:30-SEP- 2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 1,587.73 1,587.73

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Motorola Solutions, Inc.
500 West Monroe
Chicago IL 60661
United States
Federal Tax ID: 36-1115800

ORIGINAL INVOICE
Transaction Number Transaction Date Transaction Total
8230425640 21-SEP-2023 103,633.43 USD
P.O. Number P.O. Date Customer Account No
1011860485
Visit our website at www.motorolasolutions.com
Payment Terms Payment Due Date
Net Due in 30 Days 21-OCT-2023

DIVERSION CONTRARY TO EXPORT CONTROL LAW IS PROHIBITED
Line
Item #
Item Number Description Qty. Unit Price
(USD)
Amount
(USD)
21 SSV00S00036A-SP MOBILE AVL AND MAPPING MAINTENANCE - STANDARD:01-OCT- 2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 7,896.67 7,896.67
22 SSV00S00038A-SP MOBILE RECORDS MAINTENANCE - STANDARD:01-OCT-2023:30- SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 2,370.02 2,370.02
23 SSV00S00052A-SP STATELINK MAINTENANCE - STANDARD:01-OCT-2023:30-SEP- 2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 3,957.76 3,957.76
24 SSV00S00072A-SP CAD MAPPING MAINTENANCE - STANDARD:01-OCT-2023:30-SEP- 2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 4,202.57 4,202.57
25 SSV00S00164A-SP DATA WAREHOUSE INTERFACE MAINTENANCE - STANDARD:01- OCT-2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 0.00 0.00
26 SSV00S00050A-SP IBR MAINTENANCE - STANDARD:01-OCT-2023:30-SEP-2024:

Service From: 01-OCT-2023 Service To: 30-SEP-2024

1 1,973.58 1,973.58
Site CA Tax at 0% 0.00
Site Total 103,633.43

Total Tax CA 0.00 USD Subtotal
Total Tax CA 0.00
USD Total Tax
USD Total
USD Amount Due
103,633.43
Total Tax CA 0.00

0.00 103,633.43
103,633.43

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City Council Meeting I. 5.

DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Approve the License Agreement with San Bernardino County Transportation Authority (SBCTA) for City utilities within SBCTA rights-of-way at University Street along the north side of University Station and east along the Orange Blossom Trail to Judson Street, and determining that approval of the license agreement is exempt from environmental review pursuant to Section 15061(b)(3) of the State's guidelines implementing the California Environmental Quality Act (Municipal Utilities and Engineering Director Harris)
MOTION(S):

If the City Council determines the staff recommendation is appropriate, the following motions are provided:

I move that the City Council determine that approval of a License Agreement with San Bernardino County Transportation Authority (SBCTA) for City utilities is exempt from environmental review pursuant to Section 15061(b)(3) of the State's guidelines implementing the California Environmental Quality Act; and

1. I move that the City Council approve a License Agreement with the San Bernardino County Transportation Authority (SBCTA) for City utilities within SBCTA rights-of-way.

2. RECOMMENDATION:

Staff recommends City Council determine approval of a License Agreement with San Bernardino County Transportation Authority (SBCTA) is exempt from environmental review pursuant to Section 15061(b)(3) of the State's guidelines implementing the California Environmental Quality Act, and approve a License Agreement with San Bernardino County Transportation Authority (SBCTA) for City utilities.

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DISCUSSION:

The City of Redlands owns and operates eight inch (8") diameter ductile iron and four inch (4") diameter steel potable waterlines within property owned by the San Bernardino County Transportation Authority (SBCTA). The 4" diameter pipeline will soon be replaced by an eight inch (8") diameter ductile iron pipe with the 2022 CIP Water Pipeline Replacement Project. This waterline crosses University Street and continues east along the north side of the Redlands Passenger Rail Project (RPRP) University Station and Orange Blossom Trail to Judson Street. SBCTA requires a license agreement to govern the operation and maintenance of this facility.

Approval of the License Agreement is exempt from environmental review pursuant to Section 15061(b)(3) of the State's guidelines implementing the California Environmental Quality Act as approval of the License Agreement will not have a significant impact on the environment.

ALTERNATIVES:

City Council may deny approval of the License Agreement and provide alternate direction.

STRATEGIC PLAN:

N/A
SUBMITTED BY:

John R. Harris, Municipal Utilities and Engineering Director RECOMMENDED BY:

Charles M. Duggan Jr., City Manager
REVIEWED BY:

Yvette M. Abich Garcia, City Attorney
Janice McConnell, Assistant City Manager
Goutam K. Dobey, City Engineer
PREPARED BY:

Gerard Nepomuceno, Civil Engineer
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Fiscal Impact
Fiscal Year: FY 23/24
Revenue Generating: Yes
Appropriation Required Y/N: No
Budgeted Y/N: Yes
Account No.: 501900
Discussion:

There is no fiscal impact associated with this action. The FY 23/24 MUED Water Service Budget includes sufficient funding for this license and future fiscal year budgets will include $1,200 for this annual SBCTA administrative fee.

Attachments
SBCTA Master License Agreement
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SBCTA Contract No. 23-1002930

MASTER LICENSE AGREEMENT

BETWEEN
SBCT
A
AND

CITY OF REDLANDS
DRAFT
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Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands i

MASTER LICENSE AGREEMENT
This MASTER LICENSE AGREEMENT (“MLA” or “License”) is made and entered into as of the date executed by SAN BERNARDINO COUNTY TRANSPORTATION AUTHORITY, a county transportation authority pursuant to Public Utility Code §§130800 et seq. (“SBCTA”) and, CITY OF REDLANDS (“Licensee”), upon and in consideration of the agreements, covenants, terms and conditions below.

PART I – BASIC MASTER LICENSE PROVISIONS
The Basic Master License Pro visions provided in Part I and the Standard Master License Provisions set forth in Part II of this MLA, together with all Exhibits and Attachments referenced are incorporated into and made part of this MLA. In the event of conflict between Part I, individual SLEs, and Part II, or between Part I and any Exhibits or Attachments, Part I shall control. In the event of conflict between Part II and any Exhibits or Attachments, Part II shall control, except in the event of a conflict between Part II and Exhibit “D”, in which case Exhibit “D” shall control.

In the event of conflict between Exhibit “A”, which is inclusive of each individual Specific License Exhibit, and Exhibit “E”, Exhibit “A” shall control.

1. Parties
SBCTA’s Address:
1170 West 3rd Street, 2nd Floor
San Bernardino, CA 92410-1715
Attn: Transit and Rail Programs
909-884-8276
Licensee’s Address:

CITY OF REDLANDS
Municipal Utilities and Engineering Department
35 Cajon Street, Suite 15A
Redlands, CA 92373
Point of Contact: Gerardo Nepomuceno
Telephone: 909-798-7584 extension 4
Email: [email protected]

DRAFT
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Master License Agreement SBCTA Contract No. 23-1002930
City of Redlands ii

2. Recitals

2.1 SBCTA. SBCTA is the owner in fee of certain properties located throughout San Bernardino County.

2.2 Licensee. LICENSEE wishes to enter certain of the properties owned by SBCTA in order to do the following: (1) maintain existing utilities and appurtenant facilities in, on, over, under or across such properties; and/or (2) install and maintain new utilities and appurtenant facilities in, on, over, under or across such properties.

2.3 Scope of License. The MLA will serve as an agreement permitting the LICENSEE to maintain existing utilities and appurtenant facilities and to install and maintain new utilities and appurtenant facilities and are preliminarily approved by SBCTA . A Specific License Exhibit (“SLE”) has been developed and attached to this Master License Agreement, substantially in the form of Exhibit “ A” attached hereto. Each SLE shall be subject to the terms of this Master License Agreement and shall become a part hereof. Each SLE shall be executed by the Licensee. No SLE provision shall be revised without the SBCTA ’s written permission, which shall be granted at the SBCTA’s sole discretion. Each SLE shall be accompanied by the following attachments: Attachment No. 1 – Map, or Depiction of the Premises and Improvements, and Attachment No. 2 – Varying Insurance Requirements , if applicable, that may exceed or complement standard insurance provisions . SBCTA reserves the right to reject any proposed utility and appurtenant facilities in its sole and absolute discretion, or to request changes thereto prior to acceptance.

2.4 Consideration. This Master License Agreement is made in consideration of the terms, conditions and mutual covenants herein, the sufficiency of which are hereby acknowledged.

IN WITNESS WHEREOF, this License was duly executed by the LICENSEE and SBCTA on the dates below, and is effective as the date executed by SBCTA.

LICENSEE: SBCTA

CITY OF REDLANDS
By: By:

Name: Name: Dawn M. Rowe
Title Title: President, Board of Directors
Date: Date:

DRAFT
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Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands iii
PART II – STANDARD MASTER LICENSE PROVISIONS

TABLE OF CONTENTS

Section Page

1. GRANT AND SCOPE OF LICENSE...................................................................................1

2. TERM, TERMINATION AND SURRENDER ....................................................................2

3. PAYMENTS .........................................................................................................................4

4. TAXES ..................................................................................................................................5

5. LIENS ....................................................................................................................................5

6. ASSUMPTION OF RISK AND WAIVER...........................................................................6

7. DEFAULT, BREACH AND REMEDIES ............................................................................7

8. INDEMNIFICATION ...........................................................................................................8

9. INSURANCE ........................................................................................................................9

10. MAINTENANCE AND REPAIR .......................................................................................10

11. ALTERATIONS AND CONSTRUCTION ........................................................................10

12. CONTRACTORS; APPROVAL AND INSURANCE .......................................................11

13. REIMBURSEMENT ...........................................................................................................11

14. LANDSCAPING .................................................................................................................11

15. MARKERS ..........................................................................................................................11

16. COMPLIANCE WITH LAWS ...........................................................................................12

17. SBCTA’S RIGHT OF ACCESS .........................................................................................12

18. ENVIRONMENTAL ASSESSMENT ................................................................................13

19. HAZARDOUS/TOXIC MATERIAL USE AND INDEMNITY .......................................13

20. UNDERGROUND STORAGE TANKS ............................................................................14

21. CONDEMNATION ............................................................................................................14

22. BROKER’S FEES ...............................................................................................................14

23. SUBORDINATE RIGHTS .................................................................................................14

24. ABANDONMENT ..............................................................................................................15

25. GENERAL PROVISIONS ..................................................................................................15

Exhibits:

Exhibit “A” Specific License Exhibit – “ SLE”
Attachment No. 1 – SLE: Map/Depiction of Premises
Attachment No. 2 – SLE: Varying Insurance Requirements Exhibit “B” Insurance Requirements
Exhibit “C” Permitted Hazardous Material
Exhibit “D” Additional Requirements
Exhibit “E” Control Master Ledger
DRAFT
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Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands 1

PART II - STANDARD MASTER LICENSE PROVISIONS

1. GRANT AND SCOPE OF LICENSE

1.1. Grant of License . SBCTA hereby grants a non -exclusive, revocable license to LICENSEE in, on, over, under, across and along the real property of SBCTA in the location described in the Specific License Exhibit (“SLE”). The locations described in each SLE, the (“Premises”), are permitted for construction, installation, operation, alteration, maintenance, reconstruction and/or removal of the Improvements described in SLE, and any usual and necessary related appurtenances thereto (the “Improvements”), for the purposes described in the SLE, together with rights for access and entry onto the Premises as necessary or convenient for the use of the Improvements and for no other purpose . In connection with this grant of license, LICENSEE, its employees, agents, customers, visitors, invitees, licensees, consultants and contractors (collectively, “LICENSEE’s Parties ”) subject to the provisions hereof, may have reasonable rights of entry and access onto adjoining real property of SBCTA if necessary for the use of the Improvements or the Premises, with the time and manner of such entry and access to be subject to SBCTA ’s prior written approval. The Premises, adjoining real property of SBCTA and personal property of SBCTA located thereon shall hereinafter collectively be referred to as “ SBCTA Property.” Notwithstanding the foregoing grant of license, a Right of Entry Per mit is required in each instance where an activity requires Railroad Protective Liability in SBCTA’s sole discretion.

1.2. Condition of Premises. LICENSEE acknowledges that it has inspected the Premises in its present condition, including without limitation, all existing environmental conditions. LICENSEE accepts the Premises “as is” as suitable for the purpose f or which the Premises are licensed and assumes all risk with respect to all present conditions of the Premises , whether patent or latent, including, without limitation, all existing environmental conditions. Taking of possession by LICENSEE shall be conclusive to establish that the Premises are in good and satisfactory condition when possession is taken.

1.3. Use. The Premises and the Improvements shall be used only for the purposes specified in the SLE and for such lawful purposes as may be directly incidental thereto, and no other purpose. No change shall be made by LICENSEE in the use of the Premises, the Improvements or the commodity or product being conveyed through the Improvements (if any) without SBCTA’s prior written approval.

1.4. Non-exclusive and Revocable Nature of License. The License granted herein is not exclusive and SBCTA specifically reserves the right to grant other licenses within the Premises. LICENSEE a grees that notwithstanding the I mprovements made by LICENSEE to the Premises or other sums expended by LICENSEE in furtherance of this License, the license granted her ein is fully revocable by SBCTA in accordance with the terms of this License.

1.5. Easements. SBCTA reserves to itself the right, from time to time, to grant such easements, rights and dedications that SBCTA deems necessary or desirable, and to cause the recordation of parcel maps, easement agreements and covenants, conditions DRAFT
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Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands 2
and restrictions, so long as such easements, rights, dedications, maps and covenants, conditions and restrictions do not unreasonably interfere with the permitted use of the Premises by LICENSEE. LICENSEE shall sign any of the aforementioned documents upon request of SBCTA and failure to do so shall constitute a material breach of this License.

2. TERM, TERMINATION AND SURRENDER

2.1. Term of License. The term of this MLA shall commence on the “Commencement Date” specified in the SLE. This MLA shall continue in full force and e ffect on a month-to-month basis until the termination of all SLE s associated with this MLA , unless otherwise terminated earlier as provided herein. The term of this MLA as provided above is referred to as the “Term.”

2.2. Termination.

2.2.1. Convenience. This MLA and each SLE shall continue in full force and effect on a month-to-month basis until terminated by either Party on thirty (30) days’ prior written notice . The “Term ination Date” shall be 30 days from the provisions of written notice of termination as set forth below, unless a specific termination date is provided in the notice. SBCTA may terminate this MLA , or any SLE subject to this MLA , on thirty (30) days’ prior written notice, but SBCTA shall also return to LICENSEE, within thir ty (30) days after termination, the pro-rata portion of any Annual Use fee paid by the LICENSEE for the portion of the agreed term that will not be used by LICENSEE.

2.2.2. Cause. SBCTA may terminate this MLA, or any SLE subject to this MLA, for cause in accordance with the provisions hereof, including, without limitation, Sections 24 (Abandonment), 7 ( Default, Breach and Remedies ) and 25.11 (Assignment). In addition, SBCTA shall have the right , at LICENSEE’s expense, to terminate this License in accordance with the provisions of Section

7.2.1 upon discovery of any default set forth in Section 8.1(d).

2.2.3. Public Use. In addition to any and all othe r termination rights of SBCTA described herein, LICENSEE hereby expressly recognizes and agrees that the Premises are located on SBCTA property that may be developed for public projects and programs which may be implemented by SBCTA or other public agencies, such as, but not limited to: rail and bus transitways, bikeways, walkways, beautification projects, roadways, parking facilities, flood control and drainage facilities, and/or any other public or other governmental uses (collectively and individually “Public Use”); and that LICENSEE’s use of the Premises under this MLA and each SLE is a temporary, interim use as to which LICENSEE has no right to nor expectation of use for any particular length of time that may be terminated by SBCTA by thirty (30) days written notice to LICENSEE as set forth in Section 2.2.1 above. Accordingly, as a condition to entering into this MLA, LICENSEE expressly acknowledges and agrees that:
(a) SBCTA may terminate this License as set forth above for any Public Use, to be determined in the sole and absolute discretion of SBCTA’s Executive Director, or designee;
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(b) LICENSEE shall NOT object to, oppose, or protest at any approval proceeding, nor file suit to prevent or delay, any Public Use when planned, proposed or implemented on or adjacent to the Premises; (c) If SBCTA’s Executive Director, or designee, at any time, or from time to time, determines in his or her sole and absolute discretion, that there is a need for the Premises or any adjoining property for a Public Use and such Public Use requires relocation or removal of the Improvements, LICENSEE shall reconstruct, alter, modify, relocate or remove its Improvements, as directed by SBCTA or any parties having operating rights over the Premises, at LICENSEE’s sole cost and expense, within thir ty (30) days after written notice from SBCTA; and
(d) LICENSEE expressly assumes all risk of any future Public Use as determined by SBCTA and in the event SBCTA terminates this License and requires LICENSEE to vacate the Premises for any Public Use, LICENSEE shall not, as a result of such termination and vacation of the Premises , be entitled to receive any:
(i) relocation assistance, moving expenses, goodwill or other payments under the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, as amended, 42 U.S.C. § 4601 et seq. and/or the California Relocation Assistance Law, as amended, California Government Code §7260 et seq; and
(ii) compensation under any eminent domain or inverse condemnation law.

2.2.4. Penalty: If LICENSEE fails to terminate use of the Premises and/or restore the Premises as required in Item 2.3 below, on or before the Termination Date, then, in addition to any and all other remedies available to SBCTA under the terms of this MLA or at law or equity, LICENSEE shall pay a Penalty equal to twice the Annual Use Fee in effect on the day prior to the Termination Date, plus twice any Additional Use Fee, calculated and payable on a monthly basis, for the number of months (partial months counting as whole months) from the Termination Date to the date that LICENSEE has terminated use and restored the Premises to the required condition. In the event that any Additional Use Fee is set as a percentage of revenues, or on some other variable basis, it shall be calculated based on the average for the prior twelve-month period or if in effect less than one year, the monthly average from the effective date to the day prior to the Termination Date.

2.3. Termination of Use and Restoration of Premises . Upon the Termination Date, unless otherwise requested in writing by SBCTA prior to the Termination Date, LICENSEE, at its own cost and expense, shall immediately remove all alterations , additions and Improvements made by LICENSEE to the Premises and restore the SBCTA Property as nearly as possible to the same state and condition as existed prior to the construction, reconstruction or installation of said Improvements. Should LICENSEE fail to comply with the requirements of the preceding sentence, SBCTA may at its option (i) perform the same at LICENSEE’s expense (including costs, int erest, and fees ), which LICENSEE agrees to pay to SBCTA, on demand, or (ii) assume title and ownership of said Improvements. No termination hereof shall release LICENSEE from any liability DRAFT
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or obligation hereunder, whether of indemnity or otherwise, resulting from any acts, omissions or events happening prior to the date the Improvements are removed and the SBCTA Property is restored.

3. PAYMENTS

3.1. Fees. As consideration for the rights he rein granted, LICENSEE agrees to pay to SBCTA the Administration and Use Fees specified in each SLE, adjusted as set forth in Section 3.2.

3.1.1. Administration Fee. The Administration Fee set forth in each SLE shall be due and payable annually in advance prior to each anniversary of the Commencement Date of this MLA.

3.1.2. Annual Use Fee. T he first Annual Use Fee noted each SLE shall be due and payable upon LICENSEE’s execution of said SLE. The Annual Use Fee amount, as such fee may be adjusted pursuant to the provisions of Section 3.2, shall be due and payable, without demand, annually in advance on or before the anniversary month of the Commencement Date of the MLA for the convenience of both Parties, without affecting the Term of this License as specified in Section 2.1 of the Basic Master License Provisions.

3.1.3. Application Fee. LICENSEE agrees to pay a processing/application fee, per SBCTA’s current policy, when applying for the installation of a new facility.

The Application fee shall be submitted concurrently with the Application Form for the new SLE.

3.1.4. Additional Use Fee. If additional use fees are indicated on an SLE , the fee noted therein shall be due and payable upon execution of said SLE by LICENSEE.

3.2. Use Fee Adjustment.

3.2.1. Annual CPI Adjustment. T he Annual Use Fee shall be increased, but not decreased, as provided below on the first day of each month during which an annual anniversary of the Commencement Date (the “Adjustment Date”). If no adjustment is made at the annual anniversary date, an adjustment ma y nevertheless be made at a subsequent date and thereafter at not less than annual intervals. The adjusted Annual Use Fee as of each Adjustment Date shall be the greater of the Annual Use Fee on the day preceding that Adjustment Date or that amount multiplied by a fraction, the numerator of which is the latest CPI figure as of the month that is three (3) months prior to the month during which the particular Adjustment Date occurs and the denominator of which is the latest CPI figure as of the month that is three (3) months prior to the month containing the prior Adjustment Date or, if there has been no prior Adjustment, three (3) months prior to the first day of the anniversary month of the Commencement Date. As used in this section, the “ CPI” means the Consumer Price Index for Urban Wage Earners and Clerical Workers, Riverside - San Bernardino - Ontario, all items , not seasonally adjusted ( DECEMBER 2017 = 100), published by the U.S. Department of Labor, Bureau of Labor Statistics (Bureau) under the Series Id:

CWURS49CSA0, or if such index is no longer published,
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the U.S. Department of Labor’s most comprehensive official index then in use that most nearly corresponds to the index named above. If it is calculated from a base different from the base period DECEMBER 2017 = 100, figures used for calculating the adjustment shall first be converted to the base period used under a formula supplied by the Bureau. If a comparable index shall no longer be published by the U.S. Department of Labor, another index generally recognized as authoritative shall be substituted by SBCTA.

3.2.2. Fair Market Adjustment. A t intervals of not less than three (3) years, the Annual Use Fee (as such fee may be adjusted by Section 3.2.1, above) payable under this Section 3 shall be increased, but not decreased, in order to adjust the fee to the then fair market rental value of the Premises as determined by SBCTA in good faith. Such increases shall be effective as of thirty (30) days after written notice from SBCTA to LICENSEE of such adjustment, or the dat e specified in such written notice, whichever is later. If no adjustment is made at any three (3) year interval, an adjustment may nevertheless be made on any subsequent date and thereafter at intervals of not less than three (3) years apart.

3.3. Late Charg e. LICENSEE acknowledges that late payment by LICENSEE of any payment owed to SBCTA under this License will cause SBCTA to incur costs not contemplated by this License, the exact amount of such costs being extremely difficult and impracticable to determine. Therefore, if any payment due from LICENSEE is not received by SBCTA within five (5) days of when due, LICENSEE shall pay to SBCTA an additional sum of ten percent (10%) of the overdue payment as a late charge, up to a maximum amount of $500 for each l ate payment. The Parties agree that this late charge represents a fair and reasonable estimate of the administrative costs that SBCTA will incur by reason of a late payment by LICENSEE. Acceptance of any late payment charge shall not constitute a waiver of LICENSEE’s default with respect to the overdue payment, nor prevent SBCTA from exercising any of the other rights and remedies available to SBCTA under this License, at law or in equity. In addition, any payment not made within 15 days of when due shall bear interest at the rate of eighteen percent (18%) per annum, or the highest legally allowable rate, whichever is lower, until paid in full.

4. TAXES
LICENSEE shall be liable for and agrees to pay promptly and prior to delinquency, any applicable tax or assessment, including but not limited to any possessory interest tax as described in California Revenue and Taxation Code Section 107, levied by any governmental authority: (a) against the Improvements, the Premises and/or any
personal property, fixtures or equipment located on or placed on the Premises, whether owned by LICENSEE or any person or entity acting for or at the request of LICENSEE; or (b) as a result of the LICENSEE’s or the Improvements’ operations.

5. LIENS
LICENSEE will fully and promptly pay for all materials joined or affixed to the Improvements or Premises, and fully and promptly pay all persons who perform labor upon said Improvements or Premises. LICENSEE shall not suffer or permit to be filed or enforced against the Premises or the DRAFT
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Improvements, or any part the reof, any mechanics ’, materialme n’s, contractors ’, or subcontractors’ liens or stop notices arising from, or any claim for damage growing out of, any testing, investigation, maintenance, Work, activities, or operations of LICENSEE, or out of any other claim or demand of any kind. The term “Work ” under this MLA means any construction, reconstruction, installation, restoration, al teration, repair, replacement, or removal, other than normal maintenance. LICENSEE shall provide SBCTA with immediate written notice of any such liens, claims, demands, or stop notices that are pla ced against the Premises or the Improvements. LICENSEE shall pay or cause to be paid all such liens, claims or demands, including sums due with respect to stop notices, together with attorney’s fees incurred by SBCTA with respect thereto, within ten (10) business days after notice thereof and shall indemnify, hold harmless and defend SBCTA from any and all such obligations and claims, including attorney ’s fees. LICENSEE shall furnish evidence of payment upon request of SBCTA . LICENSEE may contest any lien, claim or demand by furnishing a statutory lien bond or equivalent with respect to stop notices to SBCTA in compliance with applicable California law. If LICENSEE does not discharge any mechanic’s lien or stop notice for works perfor med for LICENSEE, SBCTA shall have the right to discharge same (including by paying the claimant) and LICENSEE shall reimburse SBCTA for the cost of such discharge, as well as any associated costs and fees, within ten (10) business days after billing. In such circumstances, LICENSEE shall pay an additional fee to SBCTA of twenty five percent (25%) of the costs of the discharge of the lien or stop notice in order to cover SBCTA’s administrative costs. SBCTA reserves the right at any time to post and maintain on the Premises such notices as may be necessary to protect SBCTA against liability for all such liens and claims. The provisions of this section shall survive the termination of this MLA.

6. ASSUMPTION OF RISK AND WAIVER
To the maximum extent allowed by law, LICENSEE assumes any and all risk of loss, damage or injury of any kind to any person or property, including without limitation, the Improvements, the SBCTA Property and any other property of, or under the control or custody of, LICENSEE, which is on or near the Premises. LICENSEE’s assumption of risk shall include, without limitation, loss or damage caused by defects in any structure or improvement on the SBCTA Property, accident or fire or other casualty on the SBCTA Property, and electrical discharge, noise or vibration resulting from SBCTA’s transit operations on or near the SBCTA Property. The term “SBCTA” as used in this section shall include: (i) any transit or rail-related company validly operating upon or over SBCTA’s tracks or other property, and (ii) any other persons or companies employed, retained or engaged by SBCTA. LICENSEE, on behalf of itself and its officers, directors, affiliates, employees, agents, independent contractors and subcontractors and anyone directly or indirectly employed by LICENSEE or for whose acts LICENSEE is liable (collectively, “Personnel”), as a material part of the consideration for this License, hereby waives all claims and demands against SBCTA for any such loss, damage or injury of LICENSEE and/or its Personnel.

In that connection, LICENSEE expressly waives the benefit of California Civil Code Section 1542, which provides as follows:

A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have
materially affected his settlement with the debtor.

The provisions of this section shall survive the termination of this License.

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7. DEFAULT, BREACH AND REMEDIES

7.1. Licensee Default. LICENSEE shall be deemed to have breached and be in default under this License when any of the following occurs:
(a) LICENSEE shall fail to make any payment or any reimbursement to SBCTA required herein when due;
(b) LICENSEE shall vacate all or a substantial portion of the Premises, whether or not LICENSEE is in default of the payment or other charges due under this License; (c) LICENSEE shall fail to comply with any other term, provision or covenant of this License, and shall not cure such failure within thirty (30) days after written notice thereof to LICENSEE; or
(d) LICENSEE shall create or maintain , or allow any other person or entity to create or maintain, any public nuisance or any condition that fails to comply with any applicable federal, state, SBCTA or rail operator specifications or safety regulations or that presents a danger to public safety or a safety hazard to any operations, personnel, passengers or property of SBCTA or any rail carrier operating upon the affected rail line(s) on the Premises or SBCTA’s adjacent right of way.

7.2. SBCTA’s Remedies.

7.2.1. Termination. Upon the occurrence of LICENSEE’s default and breach, SBCTA shall have the right, upon reasonable notice or demand, to terminate this License, and at any time thereafter to recover possession of the Premises or any part thereof and expel and remove therefrom LICENSEE and any other person occupying the same, by any lawful means, and again repossess and enjoy the Premises without prejudice to any of the remedies that SBCTA may have under this License, at law or equity by reason of LICENSEE’s default or of such termination.

7.2.2. Corrective Measures. Should LICENSEE default on, breach, or fail to keep, observe or perform any agreement, covenant, term or condition on its part herein contained, then, in addition to any other available rights and remedies, SBCTA at its option may perform any corrective measures deemed by SBCTA in its sole and absolute discretion to be necessary or appropriate to protect public health or safety or SBCTA ’s legitimate governmental or proprietary interests or the interests of its railroad operators, a t LICENSEE’s expense (including fees, costs and interest) which LICENSEE agrees to pay to SBCTA upon demand.

7.2.3. Costs. If SBCTA incurs any cost or expense occasioned by the default of LICENSEE (including but not limited to attorneys’ fees and costs), then SBCTA shall be entitled to receive such costs together with interest on all funds SBCTA expends at the lesser of eighteen percent (18%) per annum or the maximum rate allowed by law, whichever is lower, including without limitation: brokers’ fees incurred by SBCTA in connection with relicensing the whole or any part of the Premises; the costs of removing and storing LICENSEE’s or other occupant’s property; the costs of repairing, altering, DRAFT
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and/or otherwise restoring the Premises to a safe and suitable condition, useable and acceptable to SBCTA, rail operators and future licensees; and all reasonable expenses incurred by SBCTA in enforcing or defending SBCTA ’s rights and remedies, including reasonable attorneys’ fees whether or not suit is actually filed.

7.2.4. Remedies Cumulative. All rights, privileges and remedies of the parties are cumulative and not alternative or exclusive to the extent permitted by law except as otherwise provided herein.

7.3. SBCTA Default and Licensee’s Remedies. SBCTA shall not be in default under this License unless SBCTA fails to perform obligations required of SBCTA within sixty (60) days after written notice is delivered by LICENSEE to SBCTA specifying the obligation which SBCTA has failed to perform; provided, however, that if the na ture of SBCTA’s obligation is such that more than sixty (60) days are required for performance, then SBCTA shall not be in default if SBCTA commences performance within such sixty (60) day period and thereafter diligently prosecutes the same to completion. LICENSEE’s exclusive remedies shall be an action for specific performance.

8. INDEMNIFICATION

8.1. LICENSEE, on behalf of itself and its successors and assigns, agrees to indemnify, defend (by counsel satisfactory to SBCTA ), and hold harm less SBCTA in all its capacities, and its members, commissioners, officers, directors, employees, agents, consultants, contractors, partners, affiliated entities, subsidiaries, permittees, licensees, successors and assigns (individually and collectively, “Indemnitees”), to the maximum extent allowed by law, from and against all loss, liability, claims, demands, suits, liens, claims of lien, damages (including consequential damages), costs and expenses (including, without limitation, any fines, penalties, judgments, litigation expenses, and experts’ and attorneys ’ fees), that are incurred by or asserted against Indemnitees arising out of or connected in any manner with (i) the acts or omissions to act of the LICENSEE or its Personnel (as defined in Section 6, Assumption of Risk and Waiver) or invitees of LICENSEE in connection with the SBCTA Property or the presence upon or performance of activities by LICENSEE or its Personnel with respect to the SBCTA Property, (ii) bodily injury to or death of any person (including employees of Indemnitees) or damage to or loss of use of property resulting from such acts or omissions of LICENSEE or its Personnel, or (iii) non- performance or breach by LICENSEE or its Personnel of any term or condition of this License, in each case whether occurring during the Term of this License or thereafter.

8.2. The LICENSEE acknowledges that any construction allowed on the Premises pursuant to this License is not being performed for SBCTA ’s benefit or on SBCTA’s account and that this is an agreement allowing LICENSEE and/or its contractor(s) to enter upon SBCTA’s Property as an accommodation within the meaning of California Civil Code Section 2782.1. Therefore, the foregoing indemnity shall be effective regardless of any negligence (whether active, passive, gross, derivative, sole, joint, concurring or comparative) on the part of Indemnitees, unless caused solely by the gross negligence or willful misconduct of Indemnitees, and is in addition to any other rights or remedies DRAFT
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which Indemnitees may have under the law or under this License. Upon request of SBCTA, LICENSEE shall provide insurance coverage for possible claims or losses covered by the indemnification and defense provisions of this License.

8.3. Claims against the Indemnitees by LICENSEE or its Personnel shall not limit the LICENSEE’s indemnification obligations hereunder in any way, whether or not such claims against Indemnitees may result in any limitation on the amount or type of damages, compensation, or benefits payable by or for LICENSEE or its Personnel under workers’ compensation, disability benefits or other employee benefit s laws or insurance.

8.4. The indemnification and defense obligations of LICENSEE set forth in this section shall survive the termination of this License.

9. INSURANCE

9.1. SBCTA’s Insurance. SBCTA may maintain insurance covering the Premises and SBCTA’s ownership and operation thereof in such types and amounts as it deems necessary in its sole discretion. Such insurance shall be for the sole benefit of SBCTA and under its sole control. LICENSEE’s insurance policies shall provide primary coverage to SBCTA ; when any such policy issued to SBCTA provides duplicate coverage or is similar in coverage, SBCTA’s policy will be excess over LICENSEE’s policies.

9.1.1. Licensee’s Insurance. LICENSEE, at its sole cost and expense, shall obtain and maintain in full force and effect during the Term of this License insurance as required by SBCTA in the amounts and coverages specified and issued by insurance companies as described in, and meeting all other requirements set forth in, Exhibit “B”. SBCTA reserves the right, throughout the Term of this License, to review and change the amount and type of insurance coverage it requires in connection with this License or any Work to be performed on the Premises. Prior to (i) entering the Premises or (ii) performing any Work or maintenance on the Premises, LICENSEE shall furnish SBCTA with insurance endorsements and/or certificates evidencing the existence, amounts and coverages of the insurance required to be maintained hereunder. SBCTA shall not be liable for the payment of any premiums or assessments for insurance required to be maintained by LICENSEE under this License. Self-insurance is not permitted. However, SBCTA may, in its sole and absolute discretion, permit self-insurance on a case by case, coverage by coverage basis where the LICENSEE has documented, to SBCTA’s sole satisfaction, sufficient available assets and /or available funds and sufficient legal security in those assets to assure SBCTA that its risk is not greater than it would have been with acceptable insurance coverage, and otherwise meeting SBCTA’s self-insurance requirements. The privilege to self-insure with respect to any coverage required to be maintained hereunder may be granted or revoked by SBCTA at its sole and absolute discretion at any time . Upon revocation of self -insurance privilege, LICENSEE shall immediately provide all required insurances.

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9.2 Increases to Insurance. If any increase in the fire and extended coverage insurance premiums paid by SBCTA is caused by LICENSEE’s use and occupancy of the Premises, or if LICENSEE vacates the Premises and causes any increase in such premiums, then LICENSEE shall pay as an additional fee the amount of such increase to SBCTA, and, upon demand by SBCTA , the amount required to correct at LICENSEE’s expense the cause of such disallowance, penalty or surcharge to the satisfaction of the particular insurance authority.

10. MAINTENANCE AND REPAIR
LICENSEE, at LICENSEE’s sole expense, shall during the T erm of this License maintain the Improvements in a first-class condition, shall maintain the Premises in a good condition, free from weeds, litter, debris, refuse or other nuisance, and shall perform all maintenance and clean -up of the Premises and the Improvements as necessary to keep the Premises and the Improvements in good order and condition to SBCTA ’s sole satisfaction. If any portion of the SBCTA Property, including improvements or fixtures, suffers damage by reason of the access to or use of the Premises by LICENSEE or LICENSEE’s employees, agents, customers, invitees, licensees, consultants, and contractors (collectively, “LICENSEE’s Parties”), including but not limited to damage arising from any tests or investigations conducted upon the Premises , LICENSEE shall, at its own cost and expense, immediately repair all such damage and restore the SBCTA Property to as good a condition as before such cause of damage occurred. Repair of damage shall include, without limitation, re-grading and resurfacing of any holes, ditches, indentations, mounds or other inclines created by any excavation by LICENSEE or LICENSEE’s Parties. LICENSEE shall not perform any maintenance on railroad tracks and facilities without express prior written approval of and direction from SBCTA or the railroads with valid operating authority over SBCTA’s lines and compliance with all applicable standards, specif ications and safety requirements in each instance.

11. ALTERATIONS AND CONSTRUCTION
Except as otherwise provided herein, LICENSEE shall make no alterations, additions or Improvements to the Premises without obtaining the prior written consent of SBCTA in each instance. Any work performed or caused to be performed by LICENSEE on the Improvements or the Premises shall be performed: (a) at LICENSEE’s sole cost and expense; (b) in accordance with any and all applicable permit requirements, laws, rules, regulations and safety requirements (including SBCTA’s rules and regulations); and (c) in a manner which is (i) equal to or greater than the then applicable standards of the industry for such work, and (ii) satisfactory to SBCTA .

LICENSEE shall submit written notice and work plans to SBCTA for review and approval at least thirty (30) days prior to commencement of any work on the Premises. Any such work must be carried out pursuant to the work plans approved in writing by SBCTA and in compliance with any and all SBCTA rules, regulations and other requirements. SBCTA shall have the right at any time and from time to time to post and maintain notices of non- responsibility. Unless otherwise requested by SBCTA , upon completion of any work, LICENSEE shall restore the SBCTA Property to its condition immediately preceding the commencement of such work.

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12. CONTRACTORS; APPROVAL AND INSURANCE
Any contractors of LICENSEE performing Work on the Improvements or the Premises shall first be approved in writing by SBCTA and acquire all required right of entry permits and authorizations from SBCTA and any rail operator utilizing affected or adjacent railroad tracks . With respect to such Work, LICENSEE shall, at its sole cost and expense, obtain and maintain in full force and effect throughout the term of such Work, insurance, as required by SBCTA , in the amounts and coverage specified on and issued by insurance companies a s described in Exhibit “B”.

Additionally, LICENSEE shall cause any and all of its contractors and subcontractors which may (i) be involved with such Work, or (ii) may, for any reason, need to enter onto the Premises, to obtain and maintain in full force and effect during the Term of this License, or throughout the term of such Work (as applicable), insurance, as required by SBCTA , in the amounts and coverage specified on, and issued by insurance companies as described i n Exhibit “B”. SBCTA reserves the right, throughout the Term of this License, to review and change the amount and type of insurance coverage it requires in connection with this License or the Work to be performed on the Premises.

13. REIMBURSEMENT
LICENSEE agrees to reimburse SBCTA for all reasonable costs and expenses that SBCTA incurs in connection with Work on or maintenance of the Premises or the Improvements, including, but not limited to, costs incurred by SBCTA in furnishing any materials or performing any labor, reviewing LICENSEE’s Work plans and inspecting any Work, installing or removing protection beneath or along SBCTA ’s tracks, furnishing of watchmen, flagmen and inspectors as SBCTA deems necessary and such other items or acts as SBCTA in its sole discretion deems necessary to monitor or aid in compliance with this License, protect the safety of, and railway operations upon, its tracks and right-of-way, and to otherwise protect its interests. The costs and expenses addressed in this Section 13 shall include all costs that SBCTA incurs in complying with the w ork or maintenance requirements of the railroads with valid operating authority over SBCTA’s lines.

14. LANDSCAPING
If required by SBCTA , then LICENSEE, at its sole cost and expense, shall insta ll barrier landscaping to shield the Improvements from public view. SBCTA shall have the right to review and approve landscaping plans prior to installation. All landscaping activities shall be done in accordance with the provisions of Section 11 above (Alterations and Construction).

15. MARKERS
Except as modified by any additional provisions attached at Exhibit “D”, project markers in form and size satisfactory to SBCTA, identifying the Improvements and their owner(s), shall be installed and constantly maintained by and at the expense of LICENSEE at such locations as SBCTA shall designate. Such markers shall be relocated or removed upon request of SBCTA without expense to SBCTA. Absence of markers in or about SBCTA Property does not constitute a warranty by SBCTA of the absence of subsurface installations.

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16. COMPLIANCE WITH LAWS
LICENSEE shall comply with all applicable federal, state and local laws, regulations, rules and orders in its Work on, or maintenance, inspection, testing or use of, the SBCTA Property, and shall furnish satisfactory evidence of such compliance promptly upon request of SBCTA. LICENSEE shall obtain all required permits or leases required by any governmental authority for its use of the Premises, at its sole cost and expense. LICENSEE shall comply with all SBCTA policies, rules and regulations applicable to its properties. Subject to SBCTA’s approval, LICENSEE shall at its own cost and expense install and construct all physical improvements to or needed to serve the Premises that are required by any federal, state or local building code or other law or regulation applicable to the Premises , or that are made necessary by the nature of LICENSEE’s use of the Premises. LICENSEE shall promptly comply with all governmental orders and directives for the correction, prevention and abatement of nuisances in or upon, or connected with, the Premises, all at LICENSEE’s sole expense.

17. SBCTA’S RIGHT OF ACCESS

17.1. Inspections. SBCTA shall have the right at any time ( upon provision of reasonable notice of inspection to LICENSEE) or in case of emergency (without notice), to inspect the Premises in order to protect SBCTA’s interests therein and to monitor compliance with this License, including compliance with applicable federal, state and local laws, regulations, rules and orders. Failure to submit to or cooperate with any inspection may result in termination of the License.

17.2. Tests. If, in SBCTA ’s sole judgment, any installation on, or use or condition of the Premises may have an adverse effect on the Premises or SBCTA Property, adjacent property or SBCTA ’s operations, SBCTA shall be permitted to conduct any tests or assessments, including but not limited to environmental assessmen ts, of, on or about the Premises, as it determines to be necessary or useful to evaluate the condition of the Premises. LICENSEE shall cooperate with SBCTA in any tests or inspections deemed necessary by SBCTA.

17.3. Costs. LICENSEE shall pay or reimburse SBCTA, as appropriate, for all reasonable costs and expenses incurred due to tests, inspections or any necessary corrective Work, maintenance and inspections thereafter. SBCTA may establish an inspection fee, which may be changed from time to time, as part of an inspection program. The user shall pay such fee for each such inspection. Failure to pay the fee may result in termination of the License.

17.4. Sale or Lease of Premises. SBCTA may at any time place on or about the Premises (including the Improvements) any ordinary “for sale” and “for lease” signs.

LICENSEE shall also permit SBCTA and its agents, upon request, to enter the Premises or any part thereof, at reasonable times during normal business hours, to show the Premises to prospective tenants, purchasers or mortgagees.

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18. ENVIRONMENTAL ASSESSMENT
Upon execution of this License, SBCTA may, in its sole discretion and if applicable, require LICENSEE to retain a duly licensed environmental consultant acceptable to SBCTA who shall perform an environmental assessment of the Premises and LICENSEE’s and LICENSEE’s Parties’ business activities and prepare a report on LICENSEE’s and/or LICENSEE’s Parties’ compliance with the provisions of this section. SBCTA may require LICENSEE to cause a similar environmental assessment to be conducted on an annual basis, and/or upon or within one (1) year after the expiration or earlier termination of this License , the cost of which shall be t he sole responsibility of LICENSEE. LICENSEE shall provide a copy of the report or reports from the consultant(s) promptly to SBCTA upon receipt, and upon request shall promptly provide to SBCTA a copy of all data, documents and other information prepared or gathered in connection therewith.

19. HAZARDOUS/TOXIC MATERIAL USE AND INDEMNITY

19.1. LICENSEE shall operate and maintain the Premises in compliance with all Environmental Laws, and shall not cause or permit the Premises to be in violation of any Environmental Law which is now or may hereafter become applicable to LICENSEE or the Premises . As used herein, “ Environmental Law (s)” means any federal, state or local envi ronmental, health and/or safety -related law, regulation, standard, decision of a court, permit or permit conditions, currently existing or as amended or adopted in the future. Except for any Hazardous Material expressly approved by SBCTA in writing as shown on Exhibit “C”, LICENSEE shall not cause or permit, or allow any of LICENSEE’s Parties to cause or permit, any Hazardous Material to be brought upon, stored, used, generated, treated or disposed of on or about the SBCTA Property. Any Hazardous Material on the site shall be stored, used, generated and disposed of in accordance with all applicable Environmental Laws. As used herein, “Hazardous Material ” means any chemical, substance or material , including any mixture or solution, which by virt ue of its properties or effects is potentially harmful to health, safety or property, or which is now or becomes in the future listed, defined or regulated in any manner under any Environmental Law as a hazardous or dangerous material or substance.

19.2. LICENSEE shall indemnify, defend (by counsel acceptable to SBCTA ) and hold harmless the Indemnitees (as defined in Section 8, Indemnification) from and against all loss, liability, claim, damage, cost or expense (including without limitation, any fines, penalties, judgments, litigation expenses, attorneys ’ fees, and consulting, engineering, and construction fees and expenses) incurred by Indemnitees as a result of (a) LICENSEE’s breach of any prohibition or provision of this section, or (b) any release of Hazardous Material upon or from the Improvements or the Premises or contamination of the SBCTA Property which: (i) occurs due to the use and occupancy of the Improvements or the Premises by LICENSEE or LICENSEE’s Parties, or (ii) is made worse due to the act or failure to act of LICENSEE or LICENSEE’s Parties.

19.3. The foregoing indemnity shall be effective regardless of any negligence (whether active, passive, derivative, joint, concurring or comparative) on the part of Indemnitees, unless caused solely by the gross negligence or willful misconduct of Indemnitees; DRAFT
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shall survive expiration or termination of this License; and is in addition to any other rights or remedies which Indemnitees may have under the law or under this License.

19.4. In addition, in the event of any release on or contamination of the Premises , LICENSEE, at its sole expense, shall promptly take all actions necessary to clean up the affected property (including the SBCTA Property and all affected adjacent property – whether or not owned by SBCTA) and to return the affected property to the condition existing prior to such release or contamination, to the satisfaction of SBCTA and any governmental authorities having jurisdiction.

20. UNDERGROUND STORAGE TANKS

20.1. NEITHER LICENSEE N OR LICENSEE’S PARTIES SHALL INSTALL OR USE

ANY UNDERGROUND STORAGE TANKS ON THE PREMISES UNLESS

SPECIFICALLY APPROVED IN ADVANCE IN WRITING BY SBCTA , WHICH APPROVAL MAY BE WITHHELD IN SBCTA’S SOLE DISCRETION.

20.2. At SBCTA’s option, upon the termination of this License at any time and for any reason, LICENSEE shall, prior to the effective date of such termination, remove and close all underground storage tanks and related equipment and clean up and remove all Hazardous Mater ial in, on, under and about the Premises , in accordance with the requirements of all Environmental Laws and to the satisfaction of SBCTA and any governmental authorities having jurisdiction thereover, and deliver to SBCTA a copy of a certificate of closure issued for such tanks by the appropriate governmental authority.

21. CONDEMNATION
In the event all or any portion of the Premises shall be taken or condemned for public use by another governmental agency or any other party having the power of eminent domain (including conveyance by deed in lieu of or in settlement of condemnation proceedings), LICENSEE shall receive compensation (if any) only for the taking and damage to the Improvements. Any other compensation or damages arising out of such taking or condemnation awarded to LICENSEE are hereby assigned by LICENSEE to SBCTA.

22. BROKER’S FEES
LICENSEE represents and warrants that it has dealt with no broker, agent or other third party in connection with this transaction and LICENSEE agrees to indemnify and hold S BCTA harmless from and against any claims by any broker, agent or other party claiming a commission or other form of compensation by virtue of having dealt with LICENSEE with regard to obtaining this License.

23. SUBORDINATE RIGHTS
This License is subject and subordinate to the prior and continuing right s and obligation of SBCTA, its successors and assigns, to use the SBCTA Property in the exercise of its powers and in the performance of its duties, including those as a public transportation body, and to all Bonds, and their respective indentures, issued by SBCTA in any of its capacities and/or by any of its affiliated entities now in place or hereafter issued . Accordingly, there is reserved and retained DRAFT
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Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands 15
unto SBCTA, its successors, assigns and permittees, the right to construct, reconstruct, operate, maintain, use and/or relocate existing and future rail tracks, facilities and appurtenances and existing and future transportation, communication, pipeline and other facilities and appurtenances in, upon, over, under, across and along the SBCTA Property or any portion thereof, and in connection therewith the right to grant and convey to others, rights and intere sts to the SBCTA Property or the Premises and in the vicinity of the Improvements, regardless of any effect or impact on the Improvements. LICENSEE shall bear all costs and losses it incurs associated with any modifications to the Improvements necessary to accommodate SBCTA ’s exercise of any right hereunder. This License is subject to all licenses, leases, easements, restrictions, conditions, covenants, encumbrances, liens, claims and other matters of title (“title exceptions”) which may affect the SBCTA Property now or hereafter. This License is executed and delivered by SBCTA without any warranty of title, express or implied, and the words “grant” or “convey” as used herein shall not be construed as a warranty of title or a covenant against the exis tence of any such title exceptions.

24. ABANDONMENT
Should LICENSEE at any time abandon the use of the Improvements or the Premises, or any part thereof, or fail at any time for a continuous period of ninety (90) days to use the same for the purposes contemplated herein, then this License shall terminate to the extent of the portion so abandoned or discontinued, and in addition to any other rights or remedies, SBCTA shall immediately be entitled to exclusive possession and ownership of the portion so abandoned or discontinued, without the encumbrance of this License.

25. GENERAL PROVISIONS

25.1. Notices. All notices and demands which either of the Parties is required to or desires to give to the other shall be made in writing by personal delivery, by express courier service or by certified mail postage prepaid, and addressed to the other Party at its address set forth in the Basic Master Licens e Provisions. Either of the Parties may change its address for the receipt of notice by giving written notice thereof to the other Party in the manner herein provided. Notices shall be effective only upon receipt by the Party to whom notice or demand is given.

25.2. Governing Law. This License shall be governed by the laws of the State of California.

25.3. Binding Effect. The terms, provisions and covenants and conditions contained in this License shall apply to, inure to the benefit of, and be binding upon, the parties hereto and upon their respective heirs, legal representatives, successors and permitted assigns, except as otherwise herein expressly provided. If more than one person executes this License as LICENSEE, then each shall be jointly and severally liable for all obligations of LICENSEE hereunder.

25.4. No Third Party Beneficiaries . This License is not intended by either party to confer any benefit on any third party other than the constituent members of SBCTA, including without limitations any broker, finder, or brokerage firm.

25.5. Severability. If any term, covenant, condition or provision of this License , or the application thereof to any person or circumstance, shall to any extent be held by a court DRAFT
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Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands 16
of competent jurisdiction to be invalid, void or unenforceable, the remainder of the terms, covenants, conditions, or provisions of this License, or the application thereof to any person or circumstance, shall remain in full force and effect and shall in no way be affected, impaired or invalidated thereby.

25.6. Interest on Past-due Obligations. Except as expressly herein provided, any amount due to SBCTA that is not paid when due shall bear interest, beginning on the 61st day from the date of receipt of invoice therefor , at the maximum rate then allowable by law.

Such interest will be due SBCTA as it accrues. Payment of such interest shall not excuse or cure any default by LICENSEE under this License, provided, however, that interest shall not be payable on late charges incurred by LICENSEE.

25.7. Captions. The captions included in this License are for convenience only and in no way define, limit, or other wise describe the scope or intent of this License or any provision hereof, or in any way affect the interpretation of this License.

25.8. Survival of Obligations. All obligations of LICENSEE hereunder not fully performed as of the expiration or earlier termination of the Term of this License shall survive the expiration or earlier termination of this License , including without limitation all indemnity and defense obligations, all payment obligations with respect to Fees and all obligations concerning the condition of the SBCTA Property and the Improvements.

25.9. Waiver of Covenants or Conditions. The waiver by either Party of any term, covenant, agreement or condition under this License shall not invalidate this License, nor shall it be considered a waiver by it of any other covenant or condition or of the same covenant or condition in another instance. To the extent patterns of practice between the Parties are inconsistent with the terms of this License, such patterns of practice shall not waive in part or in full SBCTA ’s right to insist upon strict accordance with any of the provisions of this License. The subsequent acceptance of p ayments hereunder by SBCTA shall not be deemed to be a waiver of any preceding breach by LICENSEE of any provisions, covenant, agreement or condition of this License, other than the failure of LICENSEE to pay the particular payment so accepted, regardless of SBCTA 's knowledge of such preceding breach at the time of acceptance of such payment.

25.10. Effective Date/Nonbinding Offer. Submission of this License for examination or signature by LICENSEE does not constitute an offer of or option for a license and it is not effective as a license or otherwise until executed and delivered by both SBCTA and LICENSEE. Each individual executing this License on behalf of SBCTA or LICENSEE represents and warrants to the other Party that he or she is authorized to do so.

25.11. Assignment. This License and the license granted herein are personal to the LICENSEE. LICENSEE shall not assign or transfer (whether voluntary or involuntary) this License in whole or in part, or permit any other person or entity to use the rights or privileges hereby conveyed, without the prior written consent of SBCTA , which may be withheld in SBCTA ’s sole and absolute discretion, and any attempted act in violation of the foregoing shall be void and without effect and be a material breach of this License, which gives SBCTA the right to immediately terminate this License and seek all other available remedies for breach.

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Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands 17

25.12. Entire Agreement; Amendments . This License, including all attached Exhibits, constitutes the entire agreement between the Parties and supersedes al l prior verbal or written agreements and understandings between the Parties with respect to the items set forth in this License. The Parties each acknowledge that no representations, inducements, promises or agreements, oral or written, have been made by either SBCTA or LICENSEE, or anyone acting on behalf of SBCTA or LICENSEE, other than those contained in this License. No amendments, changes, revisions, or discharges, at any time in whole or in part, of this License shall be binding upon the Parties unless they are in writing and executed by the Parties.

25.13. Attorneys’ Fees. If either SBCTA or LICENSEE commences or engages in, or threatens to commence or engage in, an action by or against the other party arising out of or in connection with this License or the Premises , the prevailing party shall be entitled to have and recover from the losing party reasonable attorneys’ fees and other costs incurred in connection with the action, preparation for such action, any appeals relating thereto and enforcing any judgments rendered in connection therewith. If SBCTA becomes involved in any action, threatened or actual, by or against anyone not a party to this License, but arising by reason of or related to any act or omission of LICENSEE or LICENSEE’s Parties, LICENSEE agrees to pay SBCTA ’s reasonable attorneys’ fees and other costs incurred in connection with the action, preparation for such action, any appeals relating thereto and enforcing any judgments rendered in connection therewith.

25.14. Nondiscrimination. LICENSEE certifies and agrees that all persons employed by LICENSEE and LICENSEE’s affiliates, subsidiaries, or holding companies, and any contractors retained by LICENSEE with respect to the Premises , are and shall be treated equally without regard to or because of race, religion, ancestry, national origin, or sex, and in compliance with all federal and state laws prohibiting discrimination in employment, including but not limited to the Civil Rights Act of 1964; the Unruh Civil Rights Act; the Cartwright Act; and the California Fair Employment Practices Act.

25.15. Further Acts. LICENSEE agrees to perform any further acts and to execute and deliver in recordable form any documents which may be reasonably necessary to carry out the provisions of this License, including, at SBCTA’s sole discretion, the relocation of the Improvements and the license granted hereby.

25.16. Time of Essence. Time is of the essence for this License.

25.17. Certificates. LICENSEE agrees from time to time within ten (10) days after request of SBCTA, to deliver to SBCTA, or SBCTA’s designee, all financial statements for the previous three (3) fiscal years of LICENSEE, and an estoppel certificate stating that this License is in full force and effect, the date to which all applicable payments have been paid, the unexpired Term of this License and such other matters pertaining to this License as may be requested by SBCTA.

25.18. Security Measures. LICENSEE hereby acknowledges that the payments payable to SBCTA hereunder do not include the cost of guard service or other security measures, and that SBCTA shall have no obligation whatsoever to provide same. LICENSEE assumes all responsibility for the protection of LICENSEE, LICENSEE’s Parties and their property from acts of third parties.

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25.19. Performance Under Protest. If at any time a dispute shall arise as to any amount or sum of money to be paid by one Party to the other under the provisions hereof, the Party against whom the obligation to pay the money is asserted shall have the right to make payment “ under protest ” and such payment shall not be regarded as a voluntary payment, and there shall survive the right on the part of said party to institute suit for recovery of such sum. If it shall be adjudged that there was no legal obligation on the part of said Party to pay such sum or any part thereof, said Party shall be entitled to recover such sum or so much thereof as it was not legally required to pay under the provisions of this License.

25.20. No Recording. LICENSEE shall not record or permit to be recorded in the official records of the county where the Premises are located, this License, any memorandum of this License or any other document giving notice of the existence of this License or the license granted hereby.

25.21. Flagmen. Where applicable, as a part of or in addition to all other safety obligations, LICENSEE shall maintain, at LICENSEE’s expense, competent flagmen to protect and control movement of vehicles and equipment of LICENSEE or any other user of the Premises while upon the Premises, consistent with any applicable laws and regulations regarding work protection, including the rules and policies of SBCTA and/or any railroad operator having rights to utilize any affected or adjacent railroad tracks.

25.22. Additional Provisions. Those additional provisions set forth in Exhibit “D”, if any, are hereby incorporated by this reference as if fully set forth herein.

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Exhibit “A”
Specific License Exhibit SBCTA Contract No. 23-1002930 City of Redlands
SPECFIC LICENSE EXHIBIT (SLE) to

MASTER LICENSE AGREEMENT

[To Be Inserted]

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Exhibit “A”

Specific License Exhibit SBCTA Contract No. 23-1002930 City of Redlands Location No. 1

SBCTA Contract No. 23-1002930

SPECIFIC LICENSE EXHIBIT TO MASTER LICENSE AGREEMENT
This Specific License Exhibit (“SLE”) to Master License Agreement is entered into this _____ day of _______________, 2023, by and between the San Bernardino County Transportation Authority (“SBCTA” or “Licensor”) and CITY OF REDLANDS (“Licensee”), pursuant to the provisions of the Master License Agreement dated _________________, 2023, which is incorporated herein by reference, and all terms and definitions contained in the Master Agreement shall apply to this SLE.

1. DESCRIPTION OF UTILITY PROJECT AND USE.

Description of Improvements, Utility and/or Appurtenances:

One (1) 8-inch, 10 gauge ductile iron pipe potable waterline with warning tape.

Use of Premises:

Operation, maintenance and repair of Improvements.

The facility described in this SLE shall be referred to as the “Utility Project.” To the extent that plans, or permits are prepared or required for the Utility Project, Licensee shall submit such plans or permits to SBCTA prior to Licensee’s commencement of the Utility Project.

Exhibit “E”: SLE Control Master Ledger summarizes features of each Utility Project and tracks associated payments with each facility.

2. DESCRIPTION OF THE PREMISES.

City: Redlands Subdivision: Redlands
Address and/or Milepost Location:

Transverse crossing at University Street then continuing along the north side of University Station and further east within Orange Blossom Trail to Judson Street.

Mile Post 9.76 to Mile Post 10.40
Approximate Area: 32,400 square feet; 0.744 acres
[See Attachment No. 1 – SLE: Map/Depiction of Premises] Description and Dimensions of the Premises Area: An underground potable waterline transverse crossing along the east side of University Street then continuing easterly longitudinally for 3,160 linear feet , more or less, 10 feet in width along the north side of SBCTA’s Redlands Subdivision.

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Exhibit “A”

Specific License Exhibit SBCTA Contract No. 23-1002930 City of Redlands Location No. 1

3. TERM.

The term of this License shall commence on the “Commencement Date”.

Term (check one):
( X ) Α. Month-to-Month
( ) B. Until End Date: ________ (subject to termination pursuant to the terms of the SLE – see especially Standard Master License Agreement Provisions).

4. PARTIES.

The Utility Project will be performed or constructed by the Licensee. The Licensee representative or other person responsible for the Utility Project can be contacted at:

Name: Gerard Nepomuceno
Address: 35 Cajon Street, Suite 15A, Redlands, CA 92373 Phone Number: (909)
Email Address: [email protected]

5. ADMINISTRATION FEE.

Licensee shall pay Licensor an Administration Fee of ONE THOUSAND TWO HUNDRED DOLLARS ($1,200.00) for Licensor’s costs for processing this SLE as set forth in Section

3.1.1 of the MLA. This payment shall be made within five (5) days of execution of this SLE, and then annually in advance prior to each anniversary of the execution of the SLE for as long as this SLE is in effect. The Administration Fee, at the sole discretion of the Licensor, may be revised to reflect the Licensor’s annua l costs of administering this SLE as those costs may change over time as set forth in Section 3 of the MLA. The annual Administration Fee identified herein may be further subject to a discounted rate based on number of Utility Projects under the MLA as further described in Exhibit “E”: SLE Control Master Ledger enumerating all Utility Projects under the MLA.

6. ANNUAL USE FEE.

Licensee shall pay Licensor an Annual Base Use Fee of ZERO DOLLARS ($0.00) as set forth herein and subsequently adjusted pursuant to Section 3.2 of the MLA. Such Annual License Fee shall be due and payable on upon Licensee’s execute of the SLE; and the Annual License Fee Payment Date as set forth in Section 3 of the MLA during each succeeding year for as long as this SLE is in effect. The Annual License Fee, at the sole discretion of the Licensor, may be revised as set forth in Section 3 of the MLA.

7. ADDITIONAL USE FEE.

Pursuant to Section 3.1.4 of the Standard Master License Provisions, an Additional Use Fee for the Utility Project in the amount of ZERO DOLLARS ($0.00) shall be due and payable upon execution of the SLE by Licensee.

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Exhibit “A”

Specific License Exhibit SBCTA Contract No. 23-1002930 City of Redlands Location No. 1

8. INDEMNITY AND INSURANCE REQUIREMENTS.

Licensee shall fully comply with all terms and obligations contained within the MLA, which are incorporated herein by this reference, including payment of prevailing wages if applicable, as well as all insurance and indemnity requirements. However, if SBCTA allows, in its sole discretion, Licensee to obtain insurance varying from the requirements set forth in the MLA, which requirements shall be attached hereto in Attachment No. 2 – SLE: Varying Insurance Requirements and incorporated herein by reference. Such varying insurance shall be subject to the requirements set forth in Section 9 of the MLA.

IN WITNESS WHEREOF, the Licensee acknowledges that it understands and agrees to all of the above terms in this Specific License Exhibit on the day and year first above written.

CITY OF REDLANDS

By:

Name:

Title:

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Exhibit “A”
Specific License Exhibit SBCTA Contract No. 23-1002930 City of Redlands
Attachment No. 1
To
Specific License Exhibit
Contract No. 23-1002930

Map/Depiction of Premises

[See attached behind this page]

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Exhibit “A”

Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands

Attachment No. 2
To
Specific License Exhibit
Contract No. 23-1002930

Varying Insurance Requirements

No varying insurance requirements under this SLE

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Exhibit “B”

Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands

INSURANCE REQUIREMENTS

[To Be Inserted]

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Exhibit “B”
Exhibit B - Insurance Requirements SBCTA Contract No. 23-1002930 City of Redlands 1 File No.

INSURANCE REQUIREMENTS

1. AGREEMENT shall mean the license to which this Exhibit is attached. WORK shall mean any activity or use permitted under the AGREEMENT. The holder of the AGREEMENT is hereinafter referred to as PERMITTEE. PERMITTEE shall at all times during the term of the AGREEMENT or for such other periods as required herein, procure and maintain broad form insurance against claims for injuries to persons or damages to property that may arise from, or in connection with, the use of SBCT A property hereunder by the PERMITTEE, its agents, representatives, employees, or subcontractors, with coverage at least as broad as the following minimum requirements specified below. Selected subparagraphs to this Paragraph 1 shall apply:

1.1. Worker’s Compensation/Employer’s Liability. The policies must include the following:
• Coverage A. Statutory Benefits
• Coverage B. Employer’s Liability
• Bodily Injury by accident - $1,000,000 per accident
• Bodily Injury by disease - $1,000,000 policy limit/$1,000,000 each employee Such policies shall contain a waiver of subrogation in favor of the parties named as Indemnitees below. Such insurance shall be in strict accordance with the applicable workers’ compensation laws in effect during performance of the WORK by PERMITTEE, any subcontractor of any tier. All subcontractors of any tier performing any portion of the WORK for PERMITTEE shall also obtain and maintain the same insurance coverage as specified in this subparagraph, with a waiver of subrogation in favor of PERMITTEE and all parties named as Indemnitees by the AGREEMENT .

Where coverage is provided through the California State Compensation Insurance Fund, the requirement for a minimum A.M. Best rating does not apply.

1.2. Commercial General Liability. The policy must include the following:
• PERMITTEE shall maintain commercial general liability (CGL) insurance (Insurance Services Office (ISO) Form CG 00 01), and if necessary excess/umbrella commercial liability insurance, with a combined limit of liability of not less than $7,000,000 each occurrence . If the AGREEMENT value is equal to or in excess of $25,000,000, then the combined limit of liability shall be no less than $25,000,000 each occurrence.
• The policy shall, at a minimum, include coverage for any and all of the following: bodily injury, property damage, personal injury, broad form contractual liability (including coverage to the maximum extent possible for the indemnifications in the AGREEMENT), premises-operations (including explosion, collapse and underground coverage), duty to defend in addition to (without reducing) the limits of the policy(ies), and products and completed operations. o $2,000,000 per occurrence limit for property damage or bodily injury o $1,000,000 per occurrence limit for personal injury and advertising injury o $2,000,000 per occurrence limits for products/completed operations coverage (ISO Form 20 37 10 01) if SBCTA’s Risk Manager determines it is in SBCTA’s best interests to require such coverage,
o If a general aggregate applies, it shall apply separately to th is project/location. The project name must be indicated under “Description of Operations/Locations” (ISO Form CG 25 03).
• Coverage is to be on an “occurrence” form. “Claims made” and “modified occurrence” forms are not acceptable.
• A copy of the declaration page or endorsement page listing all policy endorsements for the CGL policy must be included.

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Exhibit B - Insurance Requirements SBCTA Contract No. 23-1002930 City of Redlands 2 File No.

All subcontractors of any tier performing any portion of the WORK for PERMITTEE shall also obtain and maintain the CGL insurance coverage with limits not less than:
• Each occurrence limit: $1,000,000
• General aggregate limit: $2,000,000
• Personal injury and advertising limit $1,000,000
• Products-completed operations aggregate limit $2,000,000 All subcontractors’ deductibles or self -insured retentions must be accep table to SBCTA’s Risk Manager.

1.2.1. Contractual Liability – Railroads . The CGL policy shall not exclude coverage of contractual lability relating to railroads or shall be endorsed by ISO Form CG 24 17, or equivalent acceptable to SBCTA, to remove such exclusions to coverage.

1.3. Umbrella/Excess CGL. The policy must include the following:
• If the PERMITTEE elects to include an umbrella or excess policy to cover any of the total limits required beyond the primary commercial general liability policy limits and/or the primary commercial automobile liability policy limits, then the policy must include the following:
o The umbrella or excess policy shall follow form over the PERM ITTEE’s primary general liability coverage and shall provide a separate aggregate limit for products and completed operations coverage.
o The umbrella or excess policy shall not contain any restrictions or exclusions beyond what is contained in the primary policy.
o The umbrella or excess policy shall contain a clause stating that it takes effect (drops down) in the event the primary limits are impaired or exhausted. o The umbrella or excess policy must also extend coverage over the automobile policy if it is to be used in combination with the primary automobile policy to meet the total insurance requirement limits.

There shall be no statement limiting the coverage provided to the parties listed as additionally insureds or as indemnitees in the AGREEMENT.

1.4. Commercial Auto. The policy must include the following:
• A total limit of liability of not less than $5,000,000 each accident. This total limit of liability may be met by combining the limits of the primary auto policy with an umbrella or excess policy in accordance with Section 1.3 (Umbrella/Excess CGL), above. • Such insurance shall cover liability arising out of any vehicle, including owned, hired, leased, borrowed and non-owned vehicles assigned to or used in performance of the WORK. • Combined Bodily Injury and Property Damage Liability insurance The commercial automobile liability insurance shall be written on the most recent edition of ISO Form CA 00 01 or equivalent acceptable to SBCTA.

1.5. Pollution Liability The policy must include the following:
• $2,000,000 per claim or occurrence limits/$4,000,000 in the aggregate • If the WORK involves mold identification / remediation, the policy shall not contain a mold exclusion and the definition of “Pollution” shall include microbial matter including mold. • If the WORK involves lead-based paint or asbestos identification/remediation, the policy shall not contain lead-based paint or asbestos exclusions.

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Exhibit B - Insurance Requirements SBCTA Contract No. 23-1002930 City of Redlands 3 File No.

1.6. Railroad Protective Liability Insurance: Insurance Services Office Form Railroad Protective Liability, AAR-AASHTO (ISO/RIMA), in the name of SCRRA with respect to the operations they or any of their subcontractors perform on the Property. Minimum Limits: $2 million per occurrence, combined single limit, for coverage and for losses arising out of injury to or death of all persons and for physical loss or damage to or destruction of Property, including the loss of use thereof. A $6 million annual aggregate shall apply. If providing coverage on the London claims- made form, the following provisions shall apply:
• The limits of liability shall be not less than $3 million per occurrence, combined single limit. A $9 million aggregate may apply.
• Declarations item 6, extended claims made date, shall allow an extended claims made period no shorter than the length of the original policy period plus one year. • If equivalent or better, wording is not contained in the policy form, the following endorsement must be included:
o It is agreed that "physical damage to Property" means direct and accidental loss of or damage to rolling stock and their contents, mechanical construction equipment or motive power equipment, railroad tracks, roadbed, catenaries, signals, bridges or buildings.

In cases of low hazard activity and insignificant risk to rail facilities, and if the exposure to the track is physically separated by a building, floor or a continuous fence (no thoroughfares) and the employees of the Contractor are explicitly notified, trained, and supervised such that they are not permitted to have any contact with the track or its related improvements, the Railroad Protective Liability Insurance requirement may be waived by SBCTA, or its designated representative, in SBCTA’s sole and absolute discretion, where SBCTA’s agreements and obligations with rail operators allow it.

2. General Provisions

2.1. Qualifications of Insurance Carriers. If policies are written by insurer carriers authorized and admitted to do business in the state of California, then the insurer carriers must have a current A.M.

Best rating of A-VIII or better. If policies are written by insurance carriers that are non -admitted but authorized to conduct business in the state of California, then they must meet the current A.M.

Best rating of A-:X or better, unless otherwise approved in writing by SBCTA’s Risk Manager.

2.2. Additional Insurance Coverage. All policies, except those for Workers’ Compensation insurance, shall be endorsed by ISO Form CG 20 36, or if not available, then ISO Form CG 20 35, to name San Bernardino County Transportation Authority and its officers, directors, members, employees, agents and volunteers, as additional insureds (“Addit ional Insureds”). With respect to general liability arising out of or connected with work or operations performed by or on behalf of the PERMITTEE permitted under this AGREEMENT, coverage for such Additional Insureds shall not extend to liability to the e xtent prohibited by section 11580.04 of the Insurance Code. The additional insured endorsements shall not limit the scope of coverage for SBCTA to vicarious liability but shall allow coverage for SBCTA to the full extent provided by the policy.

2.3. Proof of Coverage. Evidence of insurance in a form acceptable to SBCTA’s Risk Manager, including declarations pages of each policy, certificates of insurance and the required additional insured endorsements, shall be provided to SBCTA’s Procurement Analyst prior to issuance of the NTP or prior to commencing any WORK , as SBCTA specifies. Certificate(s) of insurance, as evidence of the required insurance shall: be executed by a duly authorized representative of each insurer; show compliance with the insurance requirements set forth in the AGREEMENT together with Exhibit B; set forth deductible amounts applicable to each policy; list all exclusions which are added by endorsement to each policy; and also include the Contract Number and the SBCTA Project Manager’s name o n the face of the certificate. If requested in writing by SBCTA, PERMITTEE shall submit complete copies of all required insurance policies within ten (10) business days of a written request by SBCTA.

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Redlands Regular Meeting 11-21-23
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Exhibit B - Insurance Requirements SBCTA Contract No. 23-1002930 City of Redlands 4 File No.

2.4. Deductibles. Regardless of the allowance of exclusions or deductibles by SBCTA, CONTRACTOR shall be responsible for any deductible or self-insured retention (SIR) amount and shall warrant that the coverage provided to SBCTA is consistent with the requirements of this Article. CONTRACTOR will pay, and shall require its sub- CONTRACTORS to pay, all deductibles, co-pay obligations, premiums and any other sums due under the insurance required in this Article. Any deductibles or self - insured retentions must be declared to and approved in writing by SBCTA’s Risk Manager. At the option of SBCTA, if the deductible or SIR is greater than $50,000 or five (5) percent of the amount of coverage required under this Contract, whichever is less, the CONTRACTOR shall guarantee that either: (1) the insurer shall reduce or eliminate such deductibles or self -insured retentions as respects to SBCTA, its directors, officials, officers, employees and agents; or, (2) the CONTRACTOR shall procure a bond guaranteeing the amount of the deductible or self -insured retention.

SBCTA will have the right, but not the obligation, to pay any deductible or SIR due under any insurance policy. If SBCTA pays any sums due under any insurance required above, SBCTA may withhold said sums from any amounts due to CONTRACTOR. The Contractor’s policies will neither obligate nor prohibit SBCTA or any other Additional Insured, from paying any portion of any Contractor’s deductible or SIR.

2.5. PERMITTEE’s and Subcontractors ’ Insurance will be Primary. All policies required to be maintained by the PERMITTEE or any subcontractor with the exception of Professional Liability and Worker’s Compensation shall be endorsed, with a form at least as broad as ISO Form CG 20 01 04 13), to be primary coverage, and any coverage carried by any of the Additional Insureds shall be excess and non -contributory. Further, none of PERMITTEE ’s nor subcontractors ’ pollution, automobile, general liability or other liability policies (primary or excess) will contain any cross-liability exclusion barring coverage for claims by an additional insured against a named insured.

2.6. Waiver of Subrogation Rights. To the fullest extent permitted by law, PERMITTEE hereby waives all rights of recovery under subrogation against the Additional Insureds named herein, and any other consultant, subc onsultant or sub -subconsultant performing work or rendering services on behalf of SBCTA, in connection with the planning, development and construction of the Project.

To the fullest extent permitted by law, PERMITTEE shall require similar written express waivers and insurance clauses from each of its subcontractors of every tier. PERMITTEE shall require all of the policies and coverages required in Exhibit B to waive all rights of subrogation against the Additional Insureds (ISO Form CG 24 04 05 09). Such insurance and coverages provided shall not prohibit PERMITTEE from waiving the right of subrogation prior to a loss or claim.

2.7. Cancellation. If any insurance company elects to cancel or non- renew coverage for any reason, PERMITTEE will provide SBCTA thirty (30) days prior written notice of such cancellation or nonrenewal. If the policy is cancelled for nonpayment of premium, PERMITTEE will provide SBCTA ten (10) days prior written notice. In any event, PERMITTEE will provide SBCTA with a copy of any notice of termination or notice of any other change to any insurance coverage required herein which PERMITTEE receives within one business day after PERMITTEE receives it by submitting it to SBCTA at [email protected] to the attention of SBCTA’s Procure ment Analyst, and by depositing a copy of the notice in the U.S. Mail in accordance with the notice provisions of the AGREEMENT.

2.8. Enforcement. SBCTA may take any steps as are necessary to assure PERMITTEE’s compliance with its insurance obligations as iden tified within the AGREEMENT and / or Exhibit B . Failure to continuously maintain insurance coverage as provided herein is a material breach of contract.

In the event the PERMITTEE fails to obtain or maintain any insurance coverage required, SBCTA may, but is not required to, maintain this coverage and charge the expense to the PERMITTEE or DRAFT
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Exhibit B - Insurance Requirements SBCTA Contract No. 23-1002930 City of Redlands 5 File No.
withhold such expense from amounts owed PERMITTEE, or terminate the AGREEMENT. The insurance required or provided shall in no way limit or relieve PERMITTEE of its dut ies and responsibility under the Contract, including but not limited to obligation to indemnify, defend and hold harmless the Indemnitees named below. Insurance coverage in the minimum amounts set forth herein shall not be construed to relieve PERMITTEE for liability in excess of such coverage, nor shall it preclude SBCTA from taking other actions as available to it under any other provision of the Contract or law. Nothing contained herein shall relieve PERMITTEE, or any subcontractor of any tier, of their obligations to exercise due care in the performance of their duties in connection with the WORK, and to complete the WORK in strict compliance with the AGREEMENT.

2.9. No Waiver. Failure of SBCTA to enforce in a timely manner any of the provisions of Exhibit B shall not act as a waiver to enforcement of any of these provisions at a later date.

2.10. Contractors and Subcontractors Insurance. Insurance required of the PERMITTEE shall be also provided by subcontractors, or by PERMITTEE on behalf of all subcontractors, to cover WORK, performed by said subcontractors, permitted under the AGREEMENT. PERMITTEE may reduce types and the amounts of insurance limits provided by subcontractors to be proportionate to the amount of the subcontractor’s contract and the level of liability exposure for the specific type of work performed by the subcontractor. PERMITTEE shall be held responsible for all modifications, deviations, or omissions in these insurance requirements as they apply to subcontractor.

2.11. Higher limits. If PERMITTEE maintains higher limits than the minimums shown above, SBCTA shall be entitled to coverage for the higher limits maintained by PERMITTEE . Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to SBCTA.

2.12. Special Risks or Circumstances. SBCTA reserves the right to modify any or all of the above insurance requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances.

DRAFT
Redlands Regular Meeting 11-21-23
96 of 835
Exhibit “C”

Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands

PERMITTED HAZARDOUS MATERIAL

No hazardous material is permitted to be used or stored on Premises.

DRAFT
Redlands Regular Meeting 11-21-23
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Exhibit “D”

Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands

ADDITIONAL REQUIREMENTS

[To Be Inserted]

DRAFT
Redlands Regular Meeting 11-21-23
98 of 835
Exhibit "D"
Exhibit “D” - Additional Requirements SBCTA Contract No. 23-1002930 City of Redlands 1 File No.

ADDITIONAL REQUIREMENTS
The following Additional Requirements are imposed on the Tenant/Licensee/Permittee and all of its contractors, subcontractors, employees, laborers or other persons performing any work upon SBCTA property on behalf of Tenant/Licensee/Permittee, and are made part of the terms of the Lease/License/Permit to which this Exhibit D is attached (“Agreement”).

As used hereinafter, the term “Contractor” shall include the Tenant/Licensee/Permittee and each and every one of its contractors, subcontractors, employees, laborers, agents or other persons performing any work upon SBCTA property on behalf of Tenant/Licensee/Permittee; and the term “railroad operator” or “operating railroad” shall mean Southern California Regional Rail Authority (SCRRA), Burlington Northern Santa Fe Railroad Railway Company (BNSF) and/or any other railroad company or rail carrier having operating rights over rail lines owned or controlled by SBCTA.

Contractor shall fully comply with each and every one of the Additional Requirements below which is in any way applicable to the type of use, construction, installation or facility allowed under the Contractor’s Agreement and approved by SBCTA as required thereunder (“Permitted Use”). The inclusion of an Additional Requirement below that is not in any way applicable to the Contractor’s Permitted Use shall not imply any right, permission or consent to expand the Permitted Use in any way.

1. Contractor agrees to execute and deliver to each railroad operator prior to commencing any work within the rail right-of- way, a railroad Right of Entry Agreement which will include agreement to abide by each railroad operator’s rules and requirements for construction on railway property. Contractor shall secure approval from SBCTA and each railroad operator of the design of any structures and facilities prior to commencing work on their construction or installation.

2. Contractor will acquire and comply with any and all additional permits required by the railroad operator(s), affected public utilities and/or by any government agency having jurisdiction. Any permit fees, inspection fees, flagging fees, or costs ass ociated with the use or maintenance of the Premise by any governmental agency, department, or organization, and any labor expenses for the installation or maintenance of any permitted improvements are the Contractor’s sole responsibility. Fully conformed copies of all permits are to be provided to SBCTA . Additional permits required of the Contractor may include but are not limited to encroachment permits, Storm Water Pollution Prevention Plans, environmental permits, temporary use permits, regulatory permits and third party utility permits. Contractors shall have all original executed agreements and permits on hand while on site and will present them on demand of representative of SBCTA and/or the railroad operator(s). Prior to the commencement of work, the contractor shall submit to SBCTA for review and approval, a description of the work process including a detailed schedule of all work activities to be carried out on SBCTA property.

SCRRA’s Right of Way Engineers Office - (909) 394 - 3418; BNSF’s Roadmaster Office - (909) 386 - 4061
DRAFT
Redlands Regular Meeting 11-21-23
99 of 835
Exhibit "D"
Exhibit “D” - Additional Requirements SBCTA Contract No. 23-1002930 City of Redlands 2 File No.

3. Contractor at its sole cost and expense shall obtain and maintain, in full force and effect, insurance, as required by SBCTA and the railroad operator(s) during the entire construction period. The Contractor shall furni sh copies of the insurance certificates to SBCTA and all affected railroad operators.

4. Contractor agrees to comply with instructions of SBCTA and each railroad operator’s Employee-In-Charge (EIC) and other representatives in relation to the proper manner of protection of the tracks and the traffic moving thereon , pole lines, signals and other property of SBCTA or its member agencies, tenants or licensees at or in the vicinity of the work, and shall perform the work at such times as not to endanger or interfe re with safe and timely operations of railroad operators or of SBCTA’s track and other facilities.

5. Contractor will call the appropriate operating railroad to arrange for flagging services a minimum of fifteen (15) working days prior to beginning work. Although every effort is made to accommodate schedules, prior notification does not guarantee the availability of protective/flagging services for the proposed date of work. The SCRRA/BNSF flagman/EIC has sole authority to protect safe railroad operations and infrastructure, therefore, only they and their representatives are permitted to perform flagging operations within the railroad right-of-way. At all times the contractor shall follow the flagman/EIC’s direction. Contractor’s work may not proceed in the abs ence of a flagman in accordance with applicable rules. At no time shall any contractor be permitted to cross any track or place or maintain any personnel or equipment within the railroad right-of- way without the permission of the railroad flagman.

SCRRA’s Flagging Office (213) 305-8424
BNSF’s Flagging Office (909) 386-4061

6. Prior to the start of construction and at the contractor’s expense, all personnel including subcontractors and third parties shall complete SCRRA’s/BNSF’s Third Party Safety Training course, which is required for all work near or within the railroad right -of-way.

Evidence of training must be supplied upon request of SBCTA and its representatives.

No work may commence on the railroad right -of-way until this training has been completed. The contractor shall make the necessary arrangements for each equipment operator to have constant and direct radio contact with their foreman. The foreman will in turn have constant and direct contact with the SCRRA/BNSF flagman/EIC.

7. Contractor shall be respo nsible for the location and protection of any and all surface, sub- surface, and overhead lines, structures and improvements. Contractor shall not damage, destroy or interfere with any existing encumbrances, licenses and rights (whether public or private), granted upon or relating to the railroad right-of-way. It shall be the Contractor’s responsibility to contact Underground Alert and locate all underground facilities prior to the commencement of construction. At the same time, the contractor shall notify the operating railroad for signal and communications cables and conduits mark-outs. Contractor shall obtain permission from the owners of any fiber optic, gas, electrical, water, oil or other lines which may be impacted by work on or any use of the Premises by Contractor.

SCRRA Signal Department (909) 592-1346
BNSF Signal Department (909) 386-4051
DRAFT
Redlands Regular Meeting 11-21-23
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Exhibit "D"
Exhibit “D” - Additional Requirements SBCTA Contract No. 23-1002930 City of Redlands 3 File No.

8. In case of signal emergencies or grade crossing problems, the contractor shall call the following emergency numbers.

SCRRA Signal Emergency Department (888) 446-9721
BNSF Signal Emergency Department (909) 386-4051

9. Contractor shall prepare and submit traffic control plan for SBCTA/SCRRA approval for projects that will affect vehicular traffic at an existing highway-rail grade crossing.

10. If SBCTA or any of its associated rail entities or railroad operators deem it necessary in the future, to modify, or to build additional, track or tracks or other facilities in connection with the operation of its railroad, at the request of SBCTA , contractor shall modify, at its own expense, any or all of its permitted facilities to conform to the rail facilities.

11. Both Contractor and SBCTA acknowledge that the Premises is Licensed in “AS IS” condition and any track removal, grading, paving and fencing as may be necessary or required to meet Contractor’s needs will be the sole responsibility and at the sole cost of the Contractor and subject to SBCTA’s and any affected operating railroad’s prior review and approval, which may be withheld in SBCTA’s or the affected operating railroad’s sole and absolute discretion. SBCTA or the affected operating railroad may require that any track removal and/or other work within the right-of-way be done by SBCTA or the railroad operator, respectively, but all such work shall remain at the sole cost of the Contractor, who may be required to deposit the estimated cost plus 25% in advance of the work, subject to refund or additional charge at the conclusion of the work. No permanent structures may be constructed on the premises without SBCTA’s prior written approval. Contractor will be responsible for the removal of any or all permitted improvements upon termination of Agreement as directed by SBCTA.

12. Contractor shall pay for any and all utilities for its benefit, security and use.

13. SBCTA makes no warranties as to the suitability of the location for Contractor’s intended use, and Contractor assumes all risks as to environmental compliance, zoning, visibility, or any other factors which may affect Contractor’s intended us e of the premises.

14. Boring of carrier or direct burial utilities by directional boring methods is prohibited.

15. Signs are not permitted on or along the perimeter of the Premises unless such signs were requested and approved under Contractor’s original proposal and covered by the required insurance. The contractor shall install permanent signs identifying the location of pipes at the edge of the railroad right-of-way unless within a public grade crossing.

16. Contractor shall not bring upon or use any impor t soil on the Premises in conjunction with any purposes allowed under this Agreement, until said import soil has been laboratory tested by a certified hazardous waste testing laboratory and the test results have been approved by SBCTA. Additionally, any soil currently existing on the Premises may not be spread on the Premises unless and until it is characterized as clean soil to the reasonable satisfaction of SBCTA. All soil piles are to be placed on a barrier to prevent intermingling with surface soils.

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Exhibit "D"
Exhibit “D” - Additional Requirements SBCTA Contract No. 23-1002930 City of Redlands 4 File No.

17. Contractor shall keep the Premises free and clear of weeds, trash, vegetation, unauthorized vehicle parking and graffiti and from occupancy by transients/homeless persons or individuals. Contractor shall be fully responsible for all maintenance and maintenance of adjoining SBCTA property that is required or necessary in connection with Contractor’s use of Premises.

18. Prior to commencement of construction, the contractor shall submit to SBCTA / SCRRA a plan showing the proposed method of casing installation, construction access, stockpile locations, SWPPP control measures, fencing type and location and a milestone schedule.

19. For pipelines carrying flammable or hazardous materials, the contractor shall adhere to special conditions stated in the Right of Entry (ROE) Agreement.

20. The jacking and receiving pits shall be constructed outside of the railroad right of way unless shown on the SBCTA approved plans and shall not be located between any track and the automatic signal gate arms. The contractor shall layout the proposed jack and bore pits prior to the commencement of work. Only after the SBCTA /SCRRA inspector has approved the layout will the Contractor be allowed to begin work.

21. Contractor shall construct a temporary fence along the railroad right–of-way, or along the edge of pits closest to the track, on both sides of the pit, extending 50-feet in both directions from the pit, and measuring a minimum of 6-feet high. Fences are not required for work at grade crossings. Contractor shall pave the Premises area with asphalt or concrete, when requested, around the entire perimeter of the property as described in the Agreement in Part I and Exhibit “A”. Contractor shall be responsible for total expense of fencing and asphalt.

22. All jack and bore operations within the railroad right -of-way shall be performed continuously on a 24-hour basis until work is completed with a SCRRA/BNSF flagman and SCRRA/BNSF inspector present at all times. Should work begin wi thout the flagman and inspector present, the work will be halted and any casing installed will be abandoned in place, pressure grouted full, and capped to the satisfaction of SBCTA.

23. The contractor shall submit to SBCTA/SCRRA for review, drawings and calculations for any shoring that may affect or be influenced by the railroad tracks. All shoring designs shall comply with the requirements of, and be approved by, SBCTA and/or the affected operating railroad. All drawings and calculations shall be signed and stamped by a California licensed Civil or Structural Professional Engineer.

24. Prior to commencement of work, the contractor shall submit to SBCTA /SCRRA for review, load calculations for the proposed jacking casing with applied load as defined by Cooper E-80 with a 50% added impact load. The calculations shall be signed and stamped by a California licensed Civil or Structural Professional Engineer.

25. Should ground water or loose or unstable soils conditions be encountered during construction, the contractor shall immediately stop work, notify the railroad flagman, provide necessary structural support to track and other railroad structures, and notify t he affected operating railroads and SBCTA. It shall be the responsibility of the contractor to make necessary corrections to the construction process to allow for said conditions.

26. All underground utilities under railroad tracks shall be encased in a larger pipe or conduit called the “casing pipe”. Said casing pipe shall be installed across the entire width of the DRAFT
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Exhibit "D"
Exhibit “D” - Additional Requirements SBCTA Contract No. 23-1002930 City of Redlands 5 File No.
railroad right-of-way and shall extend beyond the right of way a minimum of 10-feet. The top of the casing shall have a minimum depth of 6-feet below the top of tie and a minimum depth of 5- feet below ground surface including bottom of ditches and other low points within the railroad right-of- way. All ends of the casing pipe shall be sealed unless otherwise authorized by SBCTA. Casing and carrier pipes shall be constructed to prevent leakage of any substance. When casing pipes are sealed at each end, vent pipes shall be installed. All casing pipes shall be installed with a minimum slope of 1%. Installation of casing pipes by open trenching is prohibited.

27. Abandoned pipes shall be removed from their casing pipes. The empty casing pipe shall be pressure grouted full for the entire length of the pipe. Should there be no casing pipe; the abandoned pipe shall be pressure grouted full the entire length of the pipe. A SBCTA / SCRRA inspector must be present during the grouting process.

28. Casing jacking shall adhere to the following requirements:
a. This method shall be in accordance with the American Railway Engineering and Maintenance of Way Association recommended practices, Volume 1, Chapter 1, Part 4, “Earth Boring and Jacking Culvert Pipe Through Fills.” This operation shall be conducted without hand-mining ahead of the pipe and without the use of any type of boring, augering, or drilling equipment.
b. Bracing and backstops and jacks shall be designed and used with sufficient rating so that the jacking can progress without stoppage (except for adding lengths of pipe) until the leading edge of the pipe reaches the receiving pit. c. During jacking, an earth plug 1.5 times the diameter of the casing shall be maintained at all times. Jacking operations shall be continuous on a non- stop, 24- hour per day basis until the jacking operation is completed.

29. Casing boring shall adhere to the following requirements:
a. This method consists of pushing the pipe into the fill with a boring auger rotating within the pipe to remove the spoil. When augers or similar devices are used for casing replacement, the front of the pipe shall be provided with mechanical arrangements or devices that will positively prevent the auger from leading the casing so that there will be no unsupported excavation ahead of the casing. The auger and cutting head arrangement shall be removable from within the pipe in the event an obstruction is encountered. The over-cut by the cutting head shall not exceed the outside diameter of the pipe by more than one -half inch. The face of the cutting head shall be arranged to provide reasonable obstruction to the free flow of soft or poor material.
b. The use of water or other liquids to facilitate casing placement and /or spoil removal is prohibited.
c. Plans and descriptions of the auger stop arrangement to be used shall be submitted to SBCTA / SCRRA for approval prior to commencement of work.

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Exhibit "D"
Exhibit “D” - Additional Requirements SBCTA Contract No. 23-1002930 City of Redlands 6 File No.
d. Any method which employs simultaneous boring and jacking or drilling and jacking for pipes over 8- inches in diameter that does not adhere to the above requirements will not be permitted. For casings 8 -inches and smaller in diameter, augering or boring without the same requirements may be considered if approved by SBCTA/SCRRA.

30. If an obstruction is encountered during installation of the casing pipe that will stop the forward action of the pipe, and it becomes evident that it is impossible to advance the pipe, operations will cease and the pipe shall be abandoned in -place and pressure grouted full before continuing with work. Location, length, and depth of abandoned casing pipes and carrier pipes shall be shown on the as-built drawings.

31. Bored or jacked installations shall have a bored- hole diameter essentially the same as the outside diameter of the casing plus the thickness of the protective coating. If voids should develop or if the bored- hole diameter is greater than the outside diameter of the casing pipe, plus coating, by more than approximately 1- inch, grouting or other methods as approved by SBCTA/SCRRA shall be employed to fill such voids.

32. Pressure grouting of the soils before or during jacking or boring may be required to stabilize the soil, control water, prevent loss of material, and prevent settlement or displacement of the ground and/or tracks. Grout shall be cement, chemical or other special injection material selected to accomplish the necessary stabilization. The grouting contractor shall be a specialist in the field with a minimum of 5 -years continuous experience of successfully grouting soil. Materials to be used and the method of injection shall be prepared by a California licensed Geotechnical Engineer, or by an experienced and qualified co mpany specializing in this work and submitted for approval by SBCTA/SCRRA prior to the commencement of work. Proof of experience and competency shall accompany the submission.

33. When water is known or expected to be encountered, pumps of sufficient capacity to handle the flow shall be maintained at the site and be constantly attended operationally on a 24 - hour per day basis until the SBCTA /SCRRA inspector determines their operation can be safely halted. When dewatering, close observation shall be maintained to detect any settlement or displacement of track, ground, or facilities.

34. The dewatering system shall lower and maintain the ground water level a minimum of 2- feet below the invert at all times during construction by utilizing well points, vacuum well points, or deep wells to prevent the inflow of water or water and soil into the heading.

Ground water observation wells may be required to demonstrate that the dewatering requirements are being complied with.

35. The proposed methods of dewatering shall be submitted to SBCTA /SCRRA prior to the commencement of work. The discharge from the dewatering operations in the vicinity of the railroad shall be carefully monitored. Should excessive fine soils particles, pollutants, or hazardous materials or fluids be observed at any time during the dewatering process, the dewatering shall be halted immediately and cannot resume until the unsatisfactory condition is remedied to the satisfaction of the SBCTA/SCRRA inspector.

DRAFT
Redlands Regular Meeting 11-21-23
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Exhibit "D"
Exhibit “D” - Additional Requirements SBCTA Contract No. 23-1002930 City of Redlands 7 File No.

36. All backfilling shall be at 90% relative dry compaction. For areas within or that affect the railroad right-of-way, the contractor shall submit a compaction report prepared by a California licensed Geotechnical Professional Engineer prior to release of any deposited fund balance.

37. The Contractor shall remove all temporary facilities constructed on the railroad right -of- way, debris, and other items not originally at the site prior to construction and shall notify SBCTA and any affected operating railroad that all construction has been completed. After as-builts have been received, SBCTA inspects the construction site and signs-off the work, SBCTA will release any unused deposit funds it holds. Contractor shall be responsible to arrange refunds due from any affected operating railroads.

38. A minimum of five feet (5’) clearance is required above signal and communication lines for overhead crossings.

39. Poles for any use within the railroad right-of-way must be located fifty-feet (50’) out from the centerline of the railr oad main, branch and running tracks, CTC sidings, and heavy tonnage spurs. Pole locations adjacent to industry track must provide at least a ten foot (10’) clearance from the centerline of track, when measured at right angles. If located adjacent to curved track, then said clearance must be increased at the rate of 1.5 inches per degree of curved track.

40. Regardless of the voltage, un- guyed poles shall be located a minimum distance from the centerline of any track, equal to the height of the pole above the ground–line plus ten feet (10’). If guying is required, the guys shall be placed in such a manner as to keep the pole from leaning/falling in the direction of the tracks.

41. Poles must be located a minimum distance from the railroad signal and communication line equal to the height of the pole above the ground- line or else be guyed at right angles to the lines. High voltage towers (34.5 kV and higher) must be located off railroad right - of-way.

42. Grade crossings or temporary grade crossing must not be installed under or within five- hundred feet (500’) of the end of any railroad bridge, or three hundred feet (300’) from the centerline of any culvert or switch area.

43. For overhead crossings, complete spanning of the property is encouraged with supportive structures and appurtenances located outside of the railroad property. For electric supply and communication lines, normally the crossing span shall not exceed one -hundred fifty- feet (150’) with adjacent span not exceeding 1.5 times the crossing span length. For heavier type construction, longer spans will be considered.

44. To ensure that overhead crossings are clear from contact with any equipment passing under such wires, communication lines shall be constructed with a minimum clearance above top of rail of twenty-eight feet (28’).. Electric lines must have a fluorescent ball marker on low wire over centerline track.

45. The utility owner will label the poles closest to the crossing with the owner’s name and telephone number for emergency contact.

46. Overhead flammable and hazardous material lines are prohibited.

DRAFT
Redlands Regular Meeting 11-21-23
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Exhibit "D"
Exhibit “D” - Additional Requirements SBCTA Contract No. 23-1002930 City of Redlands 8 File No.

47. Because inductive interference from certain types of lines have the potential to disrupt the railroad signal and communication systems causing failures with the signals, communication, and at -grade crossing warning devices, . SBCTA may require that an inductive coordination study be performed prior to approval of the permitted use at the expense of the utility owner for proposed electrical lines crossing tracks.

48. Joint-use construction is encouraged at locations where more than one utility or type of facility is involved. However, electricity and petroleum, natural gas or other flammable materials shall not be combined.

Contract SBCTA
Initials
DRAFT
Redlands Regular Meeting 11-21-23
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Exhibit “E”

Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands

CONTROL MASTER LEDGER

[To Be Inserted]

DRAFT
Redlands Regular Meeting 11-21-23
107 of 835
Exhibit “E”

Master License Agreement SBCTA Contract No. 23-1002930 City of Redlands

Notes:
* Annual Use Fees are exempt for this Master License pursuant to Policy 31602 IX.C.8 due to the licensee being an incorporated city within San Bernardino County.
** Administrative Fees by location is for illustrative purposes only and not specific to specific individual locations but rather based upon the total number of locations. Base Admin Fee is established by SBCTA Resolution 14 -027 at $1,200 per location and a discount is provided for Master License Agreement Administrative Fees based upon the total number of locations per SBCTA Resolution 20-051.

CITY OF REDLANDS
MLA LICENSE AGREEMENT # 23-1002930

CONTROL MASTER LEDGER
Utility
Project/
Location
No.

SUPERCEDED

CONTRACT
NO.

Description
of Facility Facility Type CITY

NEAREST

STREET SUBDIVISION
Original/SCRRA

MILE POST

DIMENSIONS &
AREA
ANNUAL
ADMIN
FEE**

ANNUAL
USE
FEE*
1 RRND007394 Potable
Waterline
8” 10 Gauge DIP Redlands University St to
Judson St
Redlands 9.76 to 10.40 3,240’ (L) x 10’ (W)
32,400 sq. ft.
$1,200 *

GRAND TOTAL $1,200 $0
DRAFT
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City Council Meeting I. 6.

DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Approve the Interlocal Agreement between the Town of Apple Valley, the Cities of Adelanto, Barstow, Chino, Colton, Fontana, Hesperia, Highland, Montclair, Ontario, Rancho Cucamonga, Redlands, Rialto, San Bernardino, Twentynine Palms, Upland, Victorville, and the County of San Bernardino Concerning Distribution of the 2023 Justice Assistance Grant Award, and an additional appropriation of $19,851 to the Police Department (Police Chief Tolber)
MOTION(S):

If the City Council determines that staff’s recommendation is appropriate, the following motions are provided:

I move to approve the Interlocal Agreement Between the Town of Apple Valley, the Cities of Adelanto, Barstow, Chino, Colton, Fontana, Hesperia, Highland, Montclair, Ontario, Rancho Cucamonga, Redlands, Rialto, San Bernardino, Twentynine Palms, Upland, Victorville, and the County of San Bernardino Concerning Distribution of the 2023 Justice Assistance Grant Award; and

1. I move to approve an additional appropriation of $19,851 to the Police Department.

2. RECOMMENDATION:

Staff recommends that City Council approve the Interlocal Agreement Between the Town of Apple Valley, the Cities of Adelanto, Barstow, Chino, Colton, Fontana, Hesperia, Highland, Montclair, Ontario, Rancho Cucamonga, Redlands, Rialto, San Bernardino, Twentynine Palms, Upland, Victorville, and the County of San Bernardino Concerning Distribution of the 2023 Justice Assistance Grant Award, and an additional appropriation of $19,851 to the police department.

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DISCUSSION:

As in past years, the Redlands Police Department (RPD) is entitled to a share of the 2023 Justice Assistance Grant (JAG) Award monies which are allocated based on city population. All of the above-listed governmental agencies agree to allow the County of San Bernardino to administer the grant funds and to distribute to each agency their allocated monies to expend the funds in accordance with JAG guidelines. The RPD will receive $19,851. RPD plans to utilize the $19,851 to purchase training laptops for the Police Department.

With increasingly diverse challenges and changing service demands, law enforcement requires new and updated content and methodologies for peace officer and dispatch training. These training sessions need the most up-to-date applications to run the training software which is not available on older operating systems. The current laptops are outdated and in need of replacement. The new laptops will greatly enhance the ability of our Police Officers to stay up-to-date with the latest legislative mandates, information, and training experiences. For these reasons, staff requests that funds be used to update laptops assigned to the department to ensure we are adopting the newest technologies. We would like to maintain knowledge and competence throughout the department to ensure our law enforcement professionals are ready and able to professionally tackle the tasks that face them.

ALTERNATIVES:

Do not accept the grant.

STRATEGIC PLAN:

Not applicable.

SUBMITTED BY:

Rachel Tolber, Police Chief
RECOMMENDED BY:

Charles M. Duggan Jr., City Manager
REVIEWED BY:

Janice McConnell, Assistant City Manager
Danielle Garcia, Management Services/Finance Director
PREPARED BY:

Jimmy Nguyen, Management Analyst
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Fiscal Impact
Fiscal Year: 23/24
Revenue Generating: N
Appropriation Required Y/N: Y
Amount: $19,851
Budgeted Y/N: N
Discussion:

Attachments
JAG 2023 Interlocal Agreement
Additional Appropriations
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CITY OF REDLANDS

REQUEST FOR ADDITIONAL APPROPRIATION
DATE OF REQUEST: 11/07/2023 FINANCE USE ONLY
TRANSACTION NO: --------
An additional appropriation is hereby requested as follows: ACCOUNTING PERIOD: -------- Department: Police-----------
. ;:/"' .. ,;· : ,_,,_. < ·.· .·,· · .··< <i l;*Pl=N.DITI..IRE�PPRQflRIA"JclOI\I INCREA&E tif.annlmablel .

Account Description Orgkey Object Code Job Ledger (If Amount applicable) Special Departmental Supplies 200202 7810 F202035 19,851 $ 19,851 -
·::: .. J:·i·'i ·,. �--� )-_ -. "i: REVENUE APPROPRIATION INCREASE (if apollcable' .. ··· Account Description Orgkey
Federal Grants 200202
JUSTIFICATION: JAG 2023 Grant Award
Requested By:

Recommended By Finance Director:

Yes No Signed
Object Code
4407
--- --- --------
Comments: ----------------

Job Ledger (If Amount applicable)
F202035 19,851
$ 19,851 -
Recommended:

City Manager
Approved by City Council:

Date:

Signed:----�------­
City Clerk
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City Council Meeting I. 7.

DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Approve the agreement between the City and the Department of Alcoholic Beverage Control (ABC-OTS) grant concerning the distribution provided by the Office of Traffic Safety through the National Highway Traffic Safety Administration in the amount of $30,000; the additional appropriation of $30,000 in grant funds to the Police Department; and authorize the Chief of Police to sign and execute any agreements concerning the grant (Police Chief Tolber) MOTION(S):

If the City Council determines that staff's recommendation is appropriate, the following motion is provided:

I move to approve the agreement between the City and the Department of Alcoholic Beverage Control (ABC-OTS) grant concerning the distribution provided by the Office of Traffic Safety through the National Highway Traffic Safety Administration in the amount of $30,000; the additional appropriation of $30,000 in grant funds to the Police Department; and authorize the Chief of Police to sign and execute any agreements concerning the grant.

RECOMMENDATION:

Staff recommends Council approve the agreement between the City and the Department of Alcoholic Beverage Control (OTS) grant concerning the distribution provided by the Office of Traffic Safety through the National Highway Traffic Safety Administration in the amount of $30,000; the additional appropriation of $30,000 in grant funds to the Police Department; and authorize the Chief of Police to sign and execute any agreements concerning the grant.

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DISCUSSION:

The Department of Alcoholic Beverage Control's (OTS) grant program offers grants that enable selected local law enforcement agencies to expand their efforts in addressing alcohol-related problems through a comprehensive ABC program that will encompass a wide range of strategies. The project period began October 1, 2023, and concludes September 30, 2024. During this period, the grant funds will be used to increase the hours officers have to enforce alcohol-related crimes, conduct minor decoy operations, conduct shoulder tap operations, and conduct IMPACT inspections at the "on-sale" and "off-sale" licensed locations.

ALTERNATIVES:

Do not accept the grant.

STRATEGIC PLAN:

N/A
SUBMITTED BY:

Rachel Tolber, Chief of Police
RECOMMENDED BY:

Charles M. Duggan Jr., City Manager
REVIEWED BY:

Janice McConnell, Assistant City Manager
Danielle Garcia, Management Services/Finance Director
PREPARED BY:

Stephen Crane, Commander
Fiscal Impact
Fiscal Year: 23/24
Revenue Generating: N
Appropriation Required Y/N: Y
Amount: $30,000
Budgeted Y/N: N
Account No.: 200202
Discussion:

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Discussion:

This project is grant funded and will not impact the General Fund.

Attachments
Award Letter
ABC Agreement
ABC Grant Exhibits
Add'l Approp
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2. The term of this Agreement is:

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Agreement Number: 24-OTS116
City of Redlands through the Redlands Police Department

EXHIBIT A

SCOPE OF WORK

Purpose and Description of Services

Contractor agrees to implement the Department of Alcoholic Beverage Control programs as listed:

o Minor Decoy operations – designed to educate and deter licensed locations from selling/furnishing alcohol to minors and shall be conducted at both “On-Sale” and “Off-Sale” licensed establishments within the operation period of the grant.

o Shoulder Tap operations – used to detect and deter adult furnishers outside of a licensed business and shall be performed at “Off-Sale” licensed locations to apprehend adults that are unaffiliated with the licensed businesses who are purchasing alcohol for minors outside of the stores within the operation period of the grant.

o Informed Merchants Preventing Alcohol-Related Crime Tendencies (IMPACT) Inspections – primary goal is to educate licensees on alcohol related laws to help reduce alcohol-related crime in and around licensed premises. Contractor agrees to conduct visits and inspections of licensed premises identifying areas of non-compliance at “On-Sale” and “Off-Sale” licensed locations within the operation period of the grant.

o Holiday Enforcement – This program consists of working general undercover and high-profile enforcement targeting underage drinking, sales/furnishing to minors, sales to obviously intoxicated patrons, and other related violations.

Holidays would be defined as Halloween (Oct 27-31), Thanksgiving (Nov 22-26), New Year’s Eve (Dec 31), St. Patrick’s Day (March 17), Cinco de Mayo (May 5), Memorial Day weekend (May 24-27) and 4
th of July (July 4). In order to help reduce youth involved fatal and/or injury crashes, the dates for Holiday Enforcement operations coincide with NHTSA/OTS AVOID Campaign dates, which have been determined as holidays with an influx number of DUI crashes.

The project is targeted to reduce underage drinking and the resultant DUI driving injuries and fatalities, and/or property damages, reduce youth access to alcoholic beverages through the education of licensee, enforcement intervention and the impressions of omnipresence of law enforcement.

In addition, contractor agrees to the following goals:

o R aise public awareness that selling, serving and/or furnishing alcoholic beverages to individuals under twenty-one years old is a criminal violation that will be prosecuted by local city and district attorneys.

o E stablish and implement a coordinated effort between contractor and ABC, and acknowledges no operations will be conducted until after the contractor’s representative has completed training conducted by ABC.

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Agreement Number: 24-OTS116
City of Redlands through the Redlands Police Department

o I ssue press releases as follows:

1. T o announce the start of the program;

2. At the conclusion of each Minor Decoy Operation held (to announce the number of licensed premises who sold to the minor decoy)

3. At the conclusion of each Shoulder Tap Operation held (to announce the number of adults arrested for purchasing alcoholic beverages for the decoy).

4. At the conclusion of each IMPACT operation held

o Email each press release to the Department’s Public Information Officer ([email protected]) a s soon as it is released.

o
In all press releases, in addition to any credits the agency wishes to give, will include the following statement: “This project is part of the Department of Alcoholic Beverage Control’s Minor Decoy/Shoulder Tap Grant Project, funded by the California Office of Traffic Safety through the National Highway Traffic Safety Administration.”

o C omplete and submit bi-monthly reports, in a format designed by the Department of Alcoholic Beverage Control due no later than 15 days after operations conducted:

On or before January 15, 2024 (with results of operations October, November & December 2023)
On or before March 15, 2024 (with results of operations January & February 2024) On or before May 16, 2024 (with results of operations March & April 2024) On or before July 15, 2024 (with results of operations May & June 2024) On or before September 16, 2024 (with results of operations July & August 2024)

o S ubmit an Executive Summary as part of the final report due on or before September 16, 2024. The summary shall contain the following:

1. A n evaluation statement concerning the end product and cost benefits; and a listing of recommended and/or adopted policy or procedure changes, if any, occurring as a result of the project

2. Project personnel identifying the key personnel who worked on the project, together with their job classification, and a brief description of their contribution

3. Problems – describe any operational or cost problems that were encountered in project implementation. If known, state alternative methods that would have avoided the problem and increased the effectiveness of the project.

4. Results – describe the results of the project in terms of meeting the original objectives as stated in the project agreement. Also, describe the results in terms of how they will be specifically applied for future improvement of the agency’s continuing activities relating to alcohol problem prevention and enforcement. Where possible, describe estimated savings resulting from implementing project results.

5. Dis
claimer – The final report shall include the following: “The opinions, findings, and conclusions expressed in this publication are those of the authors and not necessarily those of the State of California, Business, Consumer Services and Housing Agency, or the Department of Alcoholic Beverage Control.”

6. Documentation – Attach any relevant documents developed. Examples are new or revised forms, diagrams, management reports, photos, coding manuals, instructional manuals, etc.

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Agreement Number: 24-OTS116
City of Redlands through the Redlands Police Department

Contract Term

The operation period of the grant is October 1, 2023 through August 31, 2024.

Project Representatives

The project representatives during the term of this agreement will be:

Redlands Police Department
Michael Merriman
PO Box 1025
Redlands, CA 92373
(909) 557-6605
[email protected]
Department of Alcoholic Beverage Control
Diana Fouts-Guter, Grant Coordinator
3927 Lennane Drive, Suite 100
Sacramento, CA 95834
(916) 928-9807
[email protected]

Direct all fiscal inquiries to:

Redlands Police Department
Jimmy Nguyen
PO Box 1025
Redlands, CA 92373
(909) 335-4751
[email protected]
Department of Alcoholic Beverage Control
Kristine Okino, Fiscal Grant Analyst
3927 Lennane Drive, Suite 100
Sacramento, CA 95834
[email protected]

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Agreement Number: 24-OTS116
City of Redlands through the Redlands Police Department

EXHIBIT B

BUDGET DETAIL AND PAYMENT PROVISIONS

Invoicing and Payment

• For services satisfactorily rendered and upon receipt and approval of the invoice, the Department of Alcoholic Beverage Control agrees to pay bi-monthly for approved reimbursable costs per the Budget Detail of personnel overtime and benefits (actual cost).

• Invoices shall clearly reference this contract number (24-OTS116) and must not exceed the contract total authorized amount of $30,000.00. Invoices are to be submitted on a bi-monthly basis, on the prescribed form designed by the Department of Alcoholic Beverage Control.

Submit to: Department of Alcoholic Beverage Control
Attn: Kristine Okino, Grants Fiscal Analyst
3927 Lennane Drive, Suite 100
Sacramento, California 95834

• This grant is only for overtime compensation and travel for training on October 17, 2023 only.

• In accordance with State of CA travel policy, agencies are eligible to receive reimbursement for travel expenses incurred for training on October 17, 2023. https://www.calhr.ca.gov/employees/Pages/travel-reimbursements.aspx

• Payment shall be made in arrears within 45 days from the receipt of an undisputed invoice.

• Contractor understands in order to be eligible for reimbursement; cost must be incurred on or after the effective date of the project, October 1, 2023 and on or before the project termination date, August 31, 2024.

• Contractor understands any other costs incurred by contractor, other than attendance at initial training and/or personnel overtime and benefits as authorized above, in the performance of this agreement are the sole responsibility of contractor.

Budget Contingency Clause

• It is mutually agreed that if the Budget Act of the current year and/or any subsequent years covered under this agreement does not appropriate sufficient funds for the program, this agreement shall be of no further force and effect. In this event, the State shall have no liability to pay any funds whatsoever to contractor or to furnish any other considerations under this agreement and contractor shall not be obligated to perform any provisions of this agreement.

• If funding for any fiscal year is reduced or deleted by the Budget Act for purposes of this program, the State shall have the option to either cancel this agreement with no liability occurring to the State, or offer an agreement amendment to contractor to reflect the reduced amount.

Prompt Payment Clause

• Payment will be made in accordance with, and within the time specified in, Government Code Chapter 4.5, commencing with Section 927.

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Agreement Number: 24-OTS116
City of Redlands through the Redlands Police Department

EXHIBIT C

GENERAL TERMS AND CONDITIONS

1. APPROVAL: This agreement is of no force or effect until signed by both parties and approved by the Department of General Services, if required. Contractor may not commence performance until such approval has been obtained.

2. AMENDMENT: No amendment or variation of the terms of this agreement shall be valid unless made in writing, signed by the parties and approved as required. No oral understanding or agreement not incorporated in the agreement is binding on any of the parties.

3. ASSIGNMENT: This agreement is not assignable by the contractor, either in whole or in part, without the consent of the State in the form of a formal written amendment.

4. AUDIT: Contractor agrees that the awarding department, the Department of General Services, the Bureau of State Audits, or their designated representative shall have the right to review and to copy any records and supporting documentation pertaining to the performance of this agreement.

Contractor agrees to maintain such records for possible audit for a minimum of three (3) years after final payment, unless a longer period of records retention is stipulated. Contractor agrees to allow the auditor(s) access to such records during normal business hours and to allow interviews of any employees who might reasonably have information related to such records. Further, contractor agrees to include a similar right of the State to audit records and interview staff in any subcontract related to performance of this agreement. (Gov. Code §8546.7, Pub. Contract Code §10115 et seq., CCR Title 2, Section 1896).

5. INDEMNIFICATION: Contractor agrees to indemnify, defend and save harmless the State, its officers, agents and employees from any and all claims and losses accruing or resulting to any and all contractors, subcontractors, suppliers, laborers, and any other person, firm or corporation furnishing or supplying work services, materials, or supplies in connection with the performance of this agreement, and from any and all claims and losses accruing or resulting to any person, firm or corporation who may be injured or damaged by contractor in the performance of this agreement.

6. DISPUTES: Contractor shall continue with the responsibilities under this agreement during any dispute.

7. TERMINATION FOR CAUSE: The State may terminate this agreement and be relieved of any payments should the contractor fail to perform the requirements of this agreement at the time and in the manner herein provided. In the event of such termination the State may proceed with the work in any manner deemed proper by the State. All costs to the State shall be deducted from any sum due the contractor under this agreement and the balance, if any, shall be paid to the contractor upon demand.

8. INDEPENDENT CONTRACTOR: Contractor, and the agents and employees of contractor, in the performance of this agreement, shall act in an independent capacity and not as officers or employees or agents of the State.

9. RECYCLING CERTIFICATION: The contractor shall certify in writing under penalty of perjury, the minimum, if not exact, percentage of post-consumer material as defined in the Public Contract Code Section 12200, in products, materials, goods, or supplies offered or sold to the State regardless of whether the product meets the requirements of Public Contract Code Section 12209.

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Agreement Number: 24-OTS116
City of Redlands through the Redlands Police Department

With respect to printer or duplication cartridges that comply with the requirements of Section 12156(e), the certification required by this subdivision shall specify that the cartridges so comply (Pub. Contract Code §12205).

10. NON-DISCRIMINATION CLAUSE: During the performance of this agreement, contractor and its subcontractors shall not deny the contract’s benefits to any person on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status, nor shall they discriminate unlawfully against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status. Contractor shall insure that the evaluation and treatment of employees and applicants for employment are free of such discrimination. Contractor and subcontractors shall comply with the provisions of the Fair Employment and Housing Act (Gov. Code §12900 et seq.), the regulations promulgated thereunder (Cal. Code Regs., tit. 2, §11000 et seq.), the provisions of Article 9.5, Chapter 1, Part 1, Division 3, Title 2 of the Government Code (Gov. Code §§11135-11139.5), and the regulations or standards adopted by the awarding state agency to implement such article.

Contractor shall permit access by representatives of the Department of Fair Employment and Housing and the awarding state agency upon reasonable notice at any time during the normal business hours, but in no case less than 24 hours’ notice, to such of its books, records, accounts, and all other sources of information and its facilities as said Department or Agency shall require to ascertain compliance with this clause. Contractor and its subcontractors shall give written notice of their obligations under this clause to labor organizations with which they have a collective bargaining or other agreement. (See Cal. Code Regs., tit. 2,§11105.)

C
ontractor shall include the nondiscrimination and compliance provisions of this clause in all subcontracts to perform work under the agreement.

11. CERTIFICATION CLAUSES: The CONTRACTOR CERTIFICATION CLAUSES contained in the document CCC 04/2017 are hereby incorporated by reference and made a part of this agreement by this reference as if attached hereto.

12. TIMELINESS: Time is of the essence in this agreement.

13. COMPENSATION: The consideration to be paid contractor, as provided herein, shall be in compensation for all of contractor's expenses incurred in the performance hereof, including travel, per diem, and taxes, unless otherwise expressly so provided.

14. GOVERNING LAW: This contract is governed by and shall be interpreted in accordance with the laws of the State of California.

15. ANTITRUST CLAIMS: The contractor by signing this agreement hereby certifies that if these services or goods are obtained by means of a competitive bid, the contractor shall comply with the requirements of the Government Codes Sections set out below.

a. The Government Code Chapter on Antitrust claims contains the following definitions:

1) "Public purchase" means a purchase by means of competitive bids of goods, services, or materials by the State or any of its political subdivisions or public agencies on whose behalf the Attorney General may bring an action pursuant to subdivision (c) of Section 16750 of the Business and Professions Code.

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Agreement Number: 24-OTS116
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2) "Public purchasing body" means the State or the subdivision or agency making a public purchase. Government Code Section 4550.

b. In submitting a bid to a public purchasing body, the bidder offers and agrees that if the bid is accepted, it will assign to the purchasing body all rights, title, and interest in and to all causes of action it may have under Section 4 of the Clayton Act (15 U.S.C. Sec. 15) or under the Cartwright Act (Chapter 2 (commencing with Section 16700) of Part 2 of Division 7 of the Business and Professions Code), arising from purchases of goods, materials, or services by the bidder for sale to the purchasing body pursuant to the bid. Such assignment shall be made and become effective at the time the purchasing body tenders final payment to the bidder. Government Code Section 4552.

c. If an awarding body or public purchasing body receives, either through judgment or settlement, a monetary recovery for a cause of action assigned under this chapter, the assignor shall be entitled to receive reimbursement for actual legal costs incurred and may, upon demand, recover from the public body any portion of the recovery, including treble damages, attributable to overcharges that were paid by the assignor but were not paid by the public body as part of the bid price, less the expenses incurred in obtaining that portion of the recovery. Government Code Section 4553.

d. Upon demand in writing by the assignor, the assignee shall, within one year from such demand, reassign the cause of action assigned under this part if the assignor has been or may have been injured by the violation of law for which the cause of action arose and (a) the assignee has not been injured thereby, or (b) the assignee declines to file a court action for the cause of action. See Government Code Section 4554.

16. CHILD SUPPORT COMPLIANCE ACT: For any agreement in excess of $100,000, the contractor acknowledges in accordance with Public Contract Code 7110, that:

a. The contractor recognizes the importance of child and family support obligations and shall fully comply with all applicable state and federal laws relating to child and family support enforcement, including, but not limited to, disclosure of information and compliance with earnings assignment orders, as provided in Chapter 8 (commencing with section 5200) of Part 5 of Division 9 of the Family Code; and

b. The contractor, to the best of its knowledge is fully complying with the earnings assignment orders of all employees and is providing the names of all new employees to the New Hire Registry maintained by the California Employment Development Department.

17. UNENFORCEABLE PROVISION: In the event that any provision of this agreement is unenforceable or held to be unenforceable, then the parties agree that all other provisions of this agreement have force and effect and shall not be affected thereby.

18. PRIORITY HIRING CONSIDERATIONS: If this contract includes services in excess of $200,000, the contractor shall give priority consideration in filling vacancies in positions funded by the contract to qualified recipients of aid under Welfare and Institutions Code Section 11200 in accordance with Pub. Contract Code §10353.

19. SMALL BUSINESS PARTICIPATION AND DVBE PARTICIPATION REPORTING REQUIREMENTS:

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Agreement Number: 24-OTS116
City of Redlands through the Redlands Police Department

a. If for this contract contractor made a commitment to achieve small business participation, then contractor must within 60 days of receiving final payment under this contract (or within such other time period as may be specified elsewhere in this contract) report to the awarding department the actual percentage of small business participation that was achieved. (Govt.

Code § 14841.)

b. If for this contract contractor made a commitment to achieve disabled veteran business enterprise (DVBE) participation, then contractor must within 60 days of receiving final payment under this contract (or within such other time period as may be specified elsewhere in this contract) certify in a report to the awarding department: (1) the total amount the prime contractor received under the contract; (2) the name and address of the DVBE(s) that participated in the performance of the contract; (3) the amount each DVBE received from the prime contractor; (4) that all payments under the contract have been made to the DVBE; and (5) the actual percentage of DVBE participation that was achieved. A person or entity that knowingly provides false information shall be subject to a civil penalty for each violation. (Mil. & Vets. Code § 999.5(d); Govt. Code § 14841.)

20. LOSS LEADER: If this contract involves the furnishing of equipment, materials, or supplies then the following statement is incorporated: It is unlawful for any person engaged in business within this state to sell or use any article or product as a “loss leader” as defined in Section 17030 of the Business and Professions Code. (PCC 10344(e).)
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Agreement Number: 24-OTS116
City of Redlands through the Redlands Police Department

EXHIBIT D

SPECIAL TERMS AND CONDITIONS

Disputes: Any disputes concerning a question of fact arising under this contract which is not disposed of by agreement shall be decided by the Director, Department of Alcoholic Beverage Control, or designee, who shall reduce his decision in writing and mail or otherwise furnish a copy thereof to the contractor. The decision of the Department shall be final and conclusive unless, within 30 days from the date of receipt of such copy, the contractor mails or otherwise furnishes to the State a written appeal addressed to the Director of the Department of Alcoholic Beverage Control. The decision of the Director of Alcoholic Beverage Control or his duly authorized representative for the determination of such appeals shall be final and conclusive unless determined by a court of competent jurisdiction to have been fraudulent, capricious, arbitrary, or so grossly erroneous as necessarily to imply bad faith, or not supported by substantial evidence. In connection with any appeal proceeding under this clause, the contractor shall be afforded an opportunity to be heard and to offer evidence in support of its appeal.

Pending final decision of a dispute hereunder, contractor shall proceed diligently with the performance of the contract and in accordance with the decision of the State.

Cancellation/Termination: This agreement may be cancelled or terminated without cause by either party by giving thirty (30) calendar days advance written notice to the other party. Such notification shall state the effective date of termination or cancellation and include any final performance and/or payment/invoicing instructions/requirements. No penalty shall accrue to either party because of contract termination.

Contractor Certifications: By signing this agreement, contractor certifies compliance with the provisions of CCC 04/2017, Standard Contractor Certification Clauses. This document may be viewed at:
https://www.dgs.ca.gov/OLS/Resources/Page-C
ontent/Office-of-Legal-Services-Resources-List-
Folder/Standard-Contract-Language

If the State determines that the grant project is not achieving its goals and objectives on schedule, funding may be reduced by the State to reflect this lower level of project activity.

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CITY OF REDLANDS

REQUEST FOR ADDITIONAL APPROPRIA TION
DATE OF REQUEST : 10/30/2 023 FINANCE USE ONLY
TRANSACTION NO:

An additional appropriation is hereby requested as follows: ACCO UNTING PERIOD:
--------
Department: Police --------- - --
EXPENDITURE APPROPRIATION INCREASE (if applicable)
Account Description Orgkey Object Code Job Ledger (If Amount applicable) O.T. Reimbursable 200 202 5 102 S202034 30,000.00
$ -
REVENUE APPROPRIATION INCREASE (if applicable)
Account Description Orgkey Object Code Job Ledger (If Amount applicable) State Grants 200202 440 1 S202034 30,000.00
$ 30,000.00 -
JUSTIFICATION: ABC 2023 -24
------------------------------
Requested By, ,~&,
~ Department Head
Recommended By Finance Director: Recomme nded:

City Manage r
Yes No Signed --- ---- --------
Comments : Approv ed by City Council:

Date:

Signed: - - - - -.,.----,------City Clerk

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DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Approve the non-professional service agreement with R.E. Schultz Construction, Inc., for an amount not to exceed $115,500 for the replacement of shade sails at seven (7) city parks, and determine that approval of the agreement is exempt from the state's California Environmental Quality Act under Section 15301 (Facilities and Community Services Director Crocker)
MOTION(S):

If the City Council determines that staff’s recommendations are appropriate, the following motions are provided:

I move to determine that approval of the agreement with R.E. Schultz Construction, Inc. is exempt from the state's California Environmental Quality Act pursuant to Section 15301; and

1. I move to approve the non-professional services agreement with R.E.

Schultz Construction, Inc., for an amount not to exceed $115,500 for the replacement of shade sails at seven (7) city parks.

2. RECOMMENDATION:

Staff recommends that the City Council determine that approval of the agreement is exempt from the state's regulations under Section 15301 of the California Environmental Quality Act and further recommends that the City Council approve the non-professional service agreement with R.E. Schultz Construction, Inc., in an amount not to exceed $115,500 for the replacement of shade sails at seven (7) city parks.

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DISCUSSION:

The Facilities and Community Services Department, Parks Division, oversees the on-going, day to day maintenance of the city's parks. In 2015, the City installed shade sail structures in various park locations to provide shade for existing playground equipment. Since the completion of that project, some shade sails within various parks have been damaged or vandalized and, as a result, removed for safety concerns. The affected parks are Jennie Davis Park, Sylvan Park, Crafton Park, Brookside Park, Texonia Park, Israel Beal, and Community Park.

Staff followed the city procurement protocol by preparing a Request for Bid for the replacement of the missing shade sails and on Monday, July 31, 2023, the City Clerk’s office received and opened one bid in the amount of $115,500.00 from R.E. Schultz Construction, Inc. Following the bid opening, staff performed a bid analysis and R.E. Schultz Construction, Inc., met the criteria as a responsive and responsible low bidder.

ALTERNATIVES:

The City Council may deny the agreement and direct staff accordingly.

STRATEGIC PLAN:

Priority A - Quality of Life, Parks, Recreation and Open Space SUBMITTED BY:

Tabitha Crocker, Facilities and Community Services Department Director RECOMMENDED BY:

Charles M. Duggan Jr., City Manager
REVIEWED BY:

Yvette M. Abich Garcia, City Attorney
Janice McConnell, Assistant City Manager
Christopher Boatman, Assistant City Manager
Danielle Garcia, Management Services/Finance Director
PREPARED BY:

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PREPARED BY:

Jocelynn Butters, Administrative Assistant
Fiscal Impact
Fiscal Year: FY 23/24
Revenue Generating: N
Appropriation Required Y/N: N
Budgeted Y/N: Yes
Account No.: 101303
Discussion:

Sufficient funds are included in the Parks Division budget for non-capital expenditures (7901) of FY 2024.

Attachments
Shade Sail Bid Report Results
R.E. Schultz Construction, Inc. Agreement
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1 I:\cmo\Agreements\R.E. Schultz Construction, Inc Agreement FY22-0272.docx-msv3

AGREEMENT TO PERFORM NON-PROFESSIONAL SERVICES

FOR IMPROVEMENT TO PUBLIC BUILDINGS AND GROUNDS

This agreement for the provision of installing park playground shade sails (“Agreement”) is made and entered in this 21st day of November, 2023 (“Effective Date”), by and between the City of Redlands, a municipal corporation (“City”) and R.E. Schultz Construction, Inc ., a California corporation (“Contractor”). City and Contractor are sometimes individually referred to herein as a “Party” and, together, as the “Parties.” In consideration of the mutual promises contained herein, City and Contractor agree as follows:

ARTICLE 1 – ENGAGEMENT OF CONTRACTOR

1.1 City hereby engages Contractor to perform installation of park playground shade sails services for City (the “Services”). The Services that Contractor shall perform are more particularly described in Exhibit “A,” titled “Scope of Services,” which is attach ed hereto and incorporated herein by this reference.

1.2 The Services shall be performed by Contractor in a professional manner, and Contractor represents that it has the skill and the professional expertise necessary to provide the Services to City at a level of competency presently maintained by other practicing professional Contractors in the industry providing like and similar types of Services.

ARTICLE 2 – RESPONSIBILITIES OF CONTRACTOR

2.1 Contractor shall comply with all applicable federal, state, and local laws and regulations in the performance of the Services including, but not limited, to all applicable Labor Code and prevailing wage laws and non -discrimination laws, including the Americans with Disabilities Act. Pursuant to Labor Code section 1773.2, copies of the prevailing rates of per diem wages as determined by the Director of the California Department of Industrial Relations for each craft, classification or type of worker needed t o undertake the Services are on file at City’s Municipal Utilities and Engineering Department, located at the Civic Center, 35 Cajon Street, Suite 15A (Mailing: P.O. Box 3005), Redlands, California 92373.

2.2 Contractor acknowledges that if it violates the Labor Code provisions relating to prevailing wages that City may enforce such provisions by withholding payments to Contractor or its subcontractors pursuant to Labor Code section 1771.6.

2.3 If Contractor executes an agreement with a subcontractor to perform any portion of the Services, Contractor shall comply with Labor Code sections 1775 and 1777.7, and shall provide the subcontractor with copies of the provisions of Labor Code sections 1771, 1775, 1776, 1777.5, 1813 and 1815. Contractor acknowledges that the statutory provisions establishing penalties for failure to comply with state wage and hour laws and to pay prevailing wages may be enforced by City pursuant to Labor Code sections 1775 and 1813.

2.4 Contractor and its subcontractors shall comply with the provisions of Labor Code section 1776 regarding payroll records maintenance, certifications, retention, and inspection.

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2.5 Contractor acknowledges that eight (8) hours constitutes a legal day’s work pursuant to Labor Code section 1810.

2.6 Contractor shall comply with the provisions of Labor Code section 1777.5 as to apprenticeships, and Labor Code sections 1771, 1775, 1776, 1777.5, 1813 and 1815.

2.7 Pursuant to Public Contract Code section 7103.5(b), Contractor offers and agrees to assign to City all rights, title and interest in and to all causes of action it may have under section 4 of the Clayton Act (15 U.S.C. section 15) or under the Cartwright Act (Chapter 2 (commencing with section 16700) of Part 2 of Division 7 of the Busines s and Professions Code), arising from purchases of goods, goods or materials pursuant to this Agreement.

ARTICLE 3 – RESPONSIBILITIES OF CITY

3.1 City shall make available to Contractor information in its possession that may reasonably assist Contractor in performing the Services.

3.2 City designates Tabitha Crocker, Facilities and Community Services Director, as City’s representative with respect to performance of the Services, and such person shall have the authority to transmit instructions, receive information, interpret, and define City’s policies and decisions with respect to performance of the Services.

ARTICLE 4 – PERFORMANCE OF SERVICES

4.1 The Services shall commence as of the Effective Date of this Agreement. Contractor shall perform and complete the Services in a prompt and diligent manner in accordance with the schedule set forth in Exhibit “A,” which is attached hereto and incorporated herein by this reference.

4.2 Contractor shall complete the Services within 90 days of agreement date unless the Services are earlier terminated as permitted herein.

4.3 Contractor shall furnish a labor and material bond in the form attached hereto as Exhibit “B,” which is attached hereto and incorporated herein by this reference, in an amount equal to one hundred percent (100%) of the total compensation to be paid to Contractor pursuant to this Agreement.

ARTICLE 5 – PAYMENTS TO CONTRACTOR

5.1 Compensation: Total compensation for Contractor’s performance of the Services shall not exceed the amount of One Hundred Fifteen Thousand Five Hundred Dollars ($115,500).

The City shall pay Contractor on a time and materials basis up to the not to exceed amount in accordance with Exhibit “C,” titled “Price and Fee Bid,” which is attached hereto and incorporated herein by reference.

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5.2 Contractor shall submit an invoice to the City upon completion of the Services. The City shall pay Contractor no later than thirty (30) days after receipt and approval by City of Contractor’s invoice.

5.3 Any notice or other communication required, or which may be given, pursuant to this Agreement, shall be in writing. Any such notice shall be deemed delivered (i) on the date of delivery in person; (ii) five (5) days after deposit in first class registered mail, with return receipt requested; (iii) on the actual delivery date if deposited with an overnight courier; or (iv) on the date sent by facsimile or electronic mail transmission (including PDF), if confirmed with a copy sent contemporaneously by first class, certified, registered , or express mail; in each case properly posted and fully prepaid to the appropriate address set forth below, or such other address as a Party may provide notice in accordance with this section:

CITY CONTRACTOR
City Clerk Richard Schultz, President
City of Redlands R. E. Schultz Construction, Inc.
35 Cajon Street 1767 North Batavia Street
P.O. Box 3005 (mailing) Orange, CA 92865
Redlands, CA 92373 [email protected]
[email protected] (714) 649-2627
(909) 798-7531 (714) 740-5049

ARTICLE 6 – INSURANCE AND INDEMNIFICATION

6.1 The following insurance coverage required by this Agreement shall be maintained by Contractor for the duration of its performance of the Services. Contractor shall not perform any Services unless and until the required insurance listed below is obtained by the Contractor. Contractor shall provide City with certificates of insurance and endorsements evidencing such insurance prior to commencement of the Services. Insurance policies shall include a provision prohibiting cancellation or modification of the policy except upon thirty (30) days prior written notice to City.

A. Workers’ Compensation and Employer’s Liability insurance in the amount that meets statutory requirements with an insurance carrier acceptable to the City, or certification to the City that the Contractor is self -insured or exempt from the workers’ compensation laws of the State of California. Contractor shall execute and provide City with Exhibit “D,” titled “Workers’ Compensation Insurance Certification,” which is attached hereto and incorporated herein by this reference, prior to performance of the Services.

B. Comprehensive General Liability insurance with carriers acceptable to the City in the minimum amount of One Million Dollars ($1,000,000) per occurrence and Two Million Dollars ($2,000,000) aggregate, for public liability, property damage, and personal Redlands Regular Meeting 11-21-23
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4 I:\cmo\Agreements\R.E. Schultz Construction, Inc Agreement FY22-0272.docx-msv3 injury is required. City shall be named as an additional insured and such insurance shall be primary and non-contributing to any insurance or self-insurance maintained by City.

C. Business Auto Liability coverage, with minimum limits of One Million Dollars ($1,000,000) per occurrence, combined single limit bodily injury liability and property damage liability. This coverage shall include all Contractor owned vehicles used in connection with Contractor’s provision of the Services, hired and non-owned vehicles, and employee non -ownership vehicles. The City shall be named as an additional insured and such insurance shall be primary and non -contributing to any insurance or self-insurance maintained by City.

6.2 Contractor shall defend, indemnify, and hold harmless City and its elected and appointed officials, employees, and agents from and against any and all claims, losses and liability, including attorneys’ fees, arising from injury or death to persons or damage to property occasioned by any negligent act or omission by, or the willful misconduct of, Contractor, or its officers, employees and agents in performing the Services.

ARTICLE 7 – CONFLICTS OF INTEREST

7.1 Contractor covenants and represents that it does not have any investment or interest in any real property that may be the subject of this Agreement or any other source of income, interest in real property or investment that would be affected in any manner or degree by the performance of Contractor’s Services. Contractor further covenants and represents that in the performance of its duties hereunder, no person having any such interest shall perform any Services under this Agreement.

7.2 Contractor agrees it is not a designated employee within the meaning of the Political Reform Act because Contractor:

A. Does not make a governmental decision whether to:

(i) approve a rate, rule, or regulation, or adopt or enforce a City law; (ii) issue, deny, suspend or revoke any City permit, license, application, certification, approval, order or similar authorization or entitlement; (iii) authorize City to enter into, modify or renew a contract; (iv) grant City approval to a contract that requires City approval and to which City is a party, or to the specifications for such a contract; (v) grant City approval to a plan, design, report, study or similar item; (vi) adopt, or grant City approval of, policies, standards or guidelines for City or for any subdivision thereof.

B. Does not serve in a staff capacity with City and in that capacity, participate in making a governmental decision or otherwise perform the same or substantially the same duties for City that would otherwise be performed by an individual holding a position specified in City’s Conflict of Interest Code under Government Code section 87302.

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7.3 In the event the City determines that the Contractor must disclose its financial interests, Contractor shall complete and file a Fair Political Practices Commission Form 700, Statement of Economic Interests, with the City Clerk’s office pursuant to the wri tten instructions provided by the City Clerk.

ARTICLE 8 – GENERAL CONSIDERATIONS

8.1 In the event any action is commenced to enforce or interpret any of the terms or conditions of this Agreement the prevailing Party shall, in addition to any costs and other relief, be entitled to the recovery of its reasonable attorneys’ fees, including fees for the use of in - house counsel by a Party.

8.2 Contractor shall not assign any of the Services, except with the prior written approval of City and in strict compliance with the terms and conditions of this Agreement. Any assignment or attempted assignment without such prior written consent may, in the sole discretion of City, results in City’s immediate termination of this Agreement.

8.3 Contractor is for all purposes under this Agreement an independent contractor and shall perform the Services as an independent contractor. Neither City nor any of its agents shall have control over the conduct of Contractor or Contractor’s employees, except as herein set forth. Contractor shall supply all necessary tools and instrumentalities required to perform the Services. Assigned personnel employed by Contractor are for its account only, and in no event shall Contractor or personnel retained by it be d eemed to have been employed by City or engaged by City for the account of, or on behalf of City. Contractor shall have no authority, express or implied, to act on behalf of City in any capacity whatsoever as an agent, nor shall Contractor have any authority, express or implied, to bind City to any obligation.

8.4 This Agreement may be terminated by the City, in its sole discretion, by providing not less than five (5) days prior written notice to Contractor of City’s intent to terminate. If this Agreement is terminated by City, an adjustment to Contractor’s compensation shall be made, but (i) no amount shall be allowed for anticipated profit or unperformed Services, and (ii) any payment due Contractor at the time of termination may be adjusted to the extent of any additional costs to City occasioned by any default by Contractor. Upon receipt of a termination notice, Contractor shall immediately discontinue its provision of the Services and, within five (5) days of the date of the termination notice, de liver or otherwise make available to City, copies (in both hard copy and electronic form, where applicable) of project related data, design calculations, drawings, specifications, reports, estimates, summaries and such other information and materials as may have been accumulated by Contractor in performing the Services. Contractor shall be compensated on a pro-rata basis for Services completed up to the date of termination.

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8.5 Contractor shall maintain books, ledgers, invoices, accounts and other records and documents evidencing costs and expenses related to the Services for a period of three (3) years, or for any longer period required by law, from the date of final payment to Contractor pursuant to this Agreement. Such books shall be available at reasonable times for examination by City at the office of the Contractor.

8.6 This Agreement, including the Exhibits incorporated herein by reference, represents the entire agreement and understanding between the Parties as to the matters contained herein, and any prior negotiations, written proposals or verbal agreements relating to such matters are superseded by this Agreement. Except as otherwise provided for herein, any amendment to this Agreement shall be in writing, approved by City and signed by City and Contractor.

8.7 This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflicts of laws provisions. The Parties agree that all actions or proceedings arising in connection with this Agreement shall be tried and litigated only in the state courts located in San Bernardino County, California, and the federal courts located in Riverside County, California.

8.8 If one or more of the sentences, clauses, paragraphs or sections contained in this Agreement is declared invalid, void or unenforceable by a court of competent jurisdiction, the same shall be deemed severable from the remainder of this Agreement and shall not affect, impair or invalidate the remaining sentences, clauses, paragraphs or se ctions contained herein, unless to do so would deprive a Party of a material benefit of its bargain under this Agreement.

IN WITNESS WHEREOF, duly authorized representatives of City and Contractor have signed in confirmation of this Agreement.

CITY OF REDLANDS R.E. SCHULTZ CONSTRUCTION, INC.

By: By:

Eddie Tejeda, Mayor Richard Schultz, President
ATTEST:

Jeanne Donaldson, City Clerk
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7 I:\cmo\Agreements\R.E. Schultz Construction, Inc Agreement FY22-0272.docx-msv3 EXHIBIT "A"

SCOPE OF SERVICES

Replace damaged or missing shade sails without performing any extension or raising of the posts.

Worksite Address

1. Sylvan Park 1. 601 N. University St. between
Colton Ave. & Park Ave.

2. Crafton Park 2. 1745 Independence Ave. &
Wabash Ave.

3. Community Park 3. 1525 Church St. & E.

Pennsylvania St.

4. Texonia Park 4. 1325 Texas St. & W. Lugonia Ave.

5. Jennie Davis Park 5. W. Redlands Blvd. at New York St.

6. Brookside Park 6. Brookside Ave off of Bellevue
Ave. & Barton Rd.

7. Israel Beal Park 7.140 W. Riverview Dr.

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8 I:\cmo\Agreements\R.E. Schultz Construction, Inc Agreement FY22-0272.docx-msv3 EXHIBIT "B"

LABOR AND MATERIAL BOND

Whereas, the City of Redlands, State of California, and R.E. Schultz Construction, Inc. (hereinafter designated as “Principal”) have entered into an agreement (the “Agreement”) whereby Principal agrees to replace park shade sails (the “Work”), which said agreement, dated November 21, 2023, and titled as “Agreement to Perform Non-Professional Services for Improvement to Public Builds and Grounds” is hereby referred to and made a part hereof; and

Whereas, under the terms of the Agreement, Principal is required before commencing the performance of the Work, to file a good and sufficient Labor and Material bond with the City of Redlands to secure the claims to which reference is made in Title 3 (commencing with Section 9550) of Part 6 of Division 4 of the Civil Code of the State of California.

Now, therefore, said Principal and the undersigned as corporate surety, are held firmly bound unto the City and all contractors, subcontractors, laborers, material men and other persons employed in the performance of the Agreement and referred to in the af oresaid Code of Civil Procedure in the sum of One Hundred Fifteen Thousand Five Hundred Dollars ($115,500) for materials furnished or labor thereon of any kind, or for amounts due under the Unemployment Insurance Act with respect to such work or labor, tha t said surety will pay the same in an amount not exceeding the amount hereinabove set forth, and also in case suit is brought upon this bond, will pay, in addition to the face amount thereof, costs and reasonable expenses and fees, including reasonable attorneys’ fees, incurred by the City in successfully enforcing such obligation, to be awarded and fixed by the court, and to be taxed as costs and to be included in the judgment therein rendered.

It is hereby expressly stipulated and agreed that this bond shall insure to the benefit of any and all persons, companies and corporations entitled to file claims under Title 3 (commencing with Section 9550) of Part 6 of Division 4 of the Civil Code, so as to give a right of action to them or their assigns in any suit brought upon this bond.

Should the condition of this bond be fully performed, then this obligation shall become null and void, otherwise it shall be and remain in full force and effect.

The surety hereby stipulates and agrees that no change, extension of time, alteration, or addition to the terms of the Agreement or the specifications accompanying the same shall in any manner affect its obligations on this bond, and it does hereby waive notice of any such change, extension of time, alteration or addition.

In witness whereof, this instrument has been duly executed by the Principal and surety above named, on November 21, 2023.

(SEAL) (SEAL)
(Contractor) (Surety)
BY:
(Signature) (Signature)
Address:

(Seal and Notarial Acknowledgment of
Surety)

Telephone( )
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9 I:\cmo\Agreements\R.E. Schultz Construction, Inc Agreement FY22-0272.docx-msv3 EXHIBIT “C”

(“Price and Fee Bid”)

SYLVAN PARK MAIN PLAYGROUND Total

$15,500

CRAFTON PARK PLAYGROUND Total

$15,500

COMMUNITY PARK PLAYGROUND Total

$12,000

TEXONIA PARK PLAYGROUND Total

$26,000

JENNIE DAVIS PARK PLAYGROUND Total

$13,000

ISRAEL BEAL PARK PLAYGROUND Total

$12,000

BROOKSIDE PARK PLAYGROUND Total

$21,500
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10 I:\cmo\Agreements\R.E. Schultz Construction, Inc Agreement FY22-0272.docx-msv3 EXHIBIT “D”

WORKERS’ COMPENSATION INSURANCE CERTIFICATION

Every employer, except the State, shall secure the payment of compensation in one or more of the following ways:

(a) By being insured against liability to pay compensation by one or more insurers duly authorized to write compensation insurance in this State. (b) By securing from the Director of Industrial Relations, a certificate of consent to self-insure, either as an individual employer, or as one employer in a group of employers, which may be given upon furnishing proof satisfactory to the Director of Industrial Relations of ability to self -insure and to pay any compensation that may become due to his or her employees.

CHECK ONE

I am aware of the provisions of Section 3700 of the Labor Code which requires every employer to be insured against liability for Workers’ Compensation or to undertake self-insurance in accordance with the provisions of that Code, and I will comply with such provisions before commencing the performance of the work and activities required or permitted under this Agreement. (Labor Code §1861).

I affirm that at all times, in performing the work and activities required or permitted under this Agreement, I shall not employ any person in any manner such that I become subject to the workers’ compensation laws of California. However, at any time, if I employ any person such that I become subject to the workers’ compensation laws of California, immediately I shall provide the City with a certificate of consent to self -insure, or a certification of workers’ compensation insurance.

I certify under penalty of perjury under the laws of the State of California that the information and representations made in this certificate are true and correct.

R.E. SCHULTZ CONSTRUCTION, INC.

By: Date:

Richard Schultz, President
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City Council Meeting I. 9.

DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Approve the license agreement with Juan Morales for a hot dog food truck at the City's Corporate Yard, The Dog House, located at 1270 W. Park Avenue, and determine that approval of the agreement is exempt from environmental review pursuant to Section 15301 of the State's guidelines implementing the California Environmental Quality Act (Facilities and Community Services Department Director Crocker)
MOTION(S):

If the City Council determines that staff’s recommendation is appropriate, the following motions are provided:

I move to determine that approval of the License Agreement with Juan Morales, "The Dog House", is exempt from environmental review pursuant to Section 15301 of the California Environmental Quality Act Guidelines; and

1. I move to approve the License Agreement with Juan Morales, "The Dog House", for a food truck at the City's Corporate Yard, 1270 W. Park Avenue.

2. RECOMMENDATION:

Staff recommends that the City Council approve the License Agreement with Juan Morales, as "The Dog House", to operate a hot dog food truck within an outdoor dining area located at the City's Corporate Yard, 1270 W. Park Avenue, and determine that approval of the project is categorically exempt from further environmental review pursuant to Section 15301 of the California Environmental Quality Act Guidelines.

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DISCUSSION:

The City of Redlands Corporate Yard provides alternative fuel to customers seven days a week. It is also a significant revenue source for the City, generating approximately $1.1 Million in sales annually. As part of the City's ongoing efforts to retain existing and attract new fuel sales customers, multiple projects have been undertaken to enhance the area's curb appeal, create a pedestrian-friendly environment, and provide additional revenue-generating opportunities.

Juan Morales, the owner of The Dog House, has operated a hot dog food truck on a portion of the City's Corporate Yard at 1270 W. Park Avenue under a License Agreement since September 2020. The proposal is to renew the License Agreement for an additional one (1) year term to permit the continued use of 324 square feet of the yard to operate a hot dog food truck within an outdoor dining area. Per the License Agreement, Mr. Morales will maintain this area and ensure compliance with the License Agreement and all applicable laws. The License Agreement requires a monthly rent of $400, which is based on appraisals conducted for similar outdoor areas in the City, that were also licensed for outdoor dining purposes.

Staff recommends that the License Agreement is categorically exempt from the requirements of the California Environmental Quality Act guidelines pursuant to Section 15301. This section pertains to existing facilities and applies when there is no resulting expansion of use. The project is consistent with this exemption as it is within a developed portion of the corporate yard and will primarily service existing customers of the fuel island.

ALTERNATIVES:

The City Council may decline the approval of the License Agreement or provide alternative direction to staff.

STRATEGIC PLAN:

Not Applicable.

SUBMITTED BY:

Tabitha Crocker, Facilities and Community Services Department Director RECOMMENDED BY:

Charles M. Duggan Jr., City Manager
REVIEWED BY:

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REVIEWED BY:

Yvette M. Abich Garcia, City Attorney
Janice McConnell, Assistant City Manager
Christopher Boatman, Assistant City Manager
Danielle Garcia, Management Services/Finance Director
PREPARED BY:

Larry Alms, Senior Administrative Assistant
Fiscal Impact
Fiscal Year: FY 2023-24
Revenue Generating: Yes
Amount: $4,800
Account No.: 607900
Discussion:

The License Agreement with Juan Morales will provide monthly revenue in the amount of $400.00 per month or $4,800.00 annually, which will be deposited into the General Fund.

Attachments
A. Agreement with Juan Morales
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1 I:\cmo\Agreements\Juan Morales License Agreement FY22-0294.docx-ms

LICENSE AGREEMENT BY AND BETWEEN THE CITY OF REDLANDS
AND JUAN MORALES DOING BUSINESS AS “THE DOG HOUSE”

This License Agreement (“Agreement”) is made and entered this 21st day of November 2023 (“Effective Date”), by and between the City of Redlands, a municipal corporation and general law city (“City”), and Juan Morales, an individual , dba “The Dog House” (“Licensee”). City and Licensee are sometimes individually referred to herein as a “Party” and, together, as the “Parties.”

RECITALS

WHEREAS, Licensee is the owner and operator of a hot dog food truck commonly known as “The Dog House”, located at the City of Redlands’ Corporate Yard, 1270 W. Park Avenue, (“Corporate Yard”) and is licensed and permitted to operate in the City of Redlands; and

WHEREAS, City is the owner in fee simple of the Corporate Yard particularly described in Exhibit “A” attached hereto and incorporated by reference herein; and

WHEREAS, Licensee desires to establish an outdoor dining venue within the Corporate Yard; and

WHEREAS, City and Licensee desire to cooperate to further the above-stated purpose in a way compatible with the public interest;

NOW, THEREFORE, in consideration of the mutual promises contained herein, City and Licensee agree as follows:

AGREEMENT

Section 1. Premises. City hereby grants to Licensee a revocable, non -exclusive license to operate a hot dog food truck and provide outdoor dining services in connection with the operation of the hot dog food truck at the Corporate Yard (the “License”). The outdoor dining area subject to this Agreement consists of approximately three hundred twenty -four (324) square feet (the “Premises”) and is more particularly described in Exhibit “A.

Section 2. Acknowledgment of License and Disclaimer of Tenancy.

A. Licensee acknowledges and agrees that City is the owner of Premises and that nothing in this License grants to Licensee any rights, title, or interest in the Premises, except for the revocable, non-exclusive right to use the Premises as provided in this License. Licensee is not a tenant or lessee of City and holds no rights of tenancy or leasehold in relation to the Premises.

B. In consideration of City’s grant of this License, Licensee specifically and expressly waives, releases, and relinquishes any and all rights to assert any claim of right, privilege or interest in the Premises other than the rights expressly granted by this License.

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C. The consideration paid by Licensee pursuant to Section 4 of this Agreement is consistent with the value of the rights comprising the License privilege; the consideration is not consistent with the higher market value for a greater right, privilege, or interest (such as a lease) in the Premises.

D. Licensee further acknowledges and agrees that without the representations and agreements set forth herein, City would not enter into this Agreement.

Section 3. Term. The term of this Agreement shall commence on November 21, 2023, and end on November 20, 2024, unless earlier terminated as provided for herein. Either Party may terminate this Agreement by providing written notice of such termination to the other Party at least thirty (30) days prior to the noticed termination date. Upon termination or expiration of this License, and upon request of Licensor, Licensee shall remove, as requested by Licensor, any improvements, fixtures, equipment , and other personal property placed upon the Premises by Licensee. The cost and expense of such removal, together with the repair of any damage, occasioned thereby, will be borne solely by the Licensee. If Licensee remains in possession of the Premises after expiration or earlier termination of this Agreement without City’s wri tten consent, Licensee’s continued occupancy of the Premises shall be equivalent to a tenancy at sufferance and Licensee shall pay an increased License fee during the holdover period in the sum of one thousand dollars ($1,000) per month.

Section 4. License Fee. Licensee shall pay to City a monthly fee in the sum of four hundred ($400.00) dollars for use and occupancy of the Premises. All subsequent monthly fee payments shall be made on or before the second day of each month for which the fee is then due.

All pa yments are to be made payable to the City of Redlands, Finance Department/Revenue Division, P.O. Box 3005, Redlands, California, 92373. A late fee of fifty dollars ($50) shall be added and due for any fee payment made after the tenth day of the month.

Section 5. Security Deposit . The security deposit shall be retained by City in compliance with the terms and conditions of this Agreement, and shall be refunded to Licensee within thirty (30) days after the Premises have been vacated by Licensee, less any amounts reasonably necessary to pay City for, (i) cleaning costs, (ii) cost for repair or damages to the Premises exclusive of ordinary wear and tear, and (iii) any other amount legally allowable under the provisions of this Agreement. A written accounting of said costs and damages shall be presented to Licensee within ten (10) days of the Premises being vacated. If the security deposit is insufficient to pay City for such costs and damages, Licensee shall immediately pay any additional costs for damages demanded by City.

Section 6. Use of Premises.

A. Licensee shall use the Premises solely for the purpose of outdoor dining associated with Licensee’s operation of its hot dog food truck and no other uses.

B. The hours of operation for the Premises shall be limited to 9:00 a.m. to 4:00 p.m., Monday through Friday.

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C. Licensee’s use of the Premises shall not jeopardize or endanger the health, welfare, peace, or safety of persons visiting, residing, working, or conducting business in the surrounding area.

D. During the term of this License, Licensee shall comply with all applicable federal, state, and local laws, and all applicable rules and regulations established by City.

E. Licensee shall require all customers to vacate the Premises upon closure of its outdoor dining area at 4:00 p.m.

F. Licensee shall not serve alcohol on the Premises.

G. Licensee’s operation of the Premises shall not result in nuisance activities within the Premises or in close proximity of the Premises, including but not limited to disturbance of the peace, illegal drug activity, public drunkenness, drinking in public, harassment of passersby, gambling, prostitution, sale of stolen goods, public urination, theft, assaults, batteries, acts of vandalism, littering, loitering, graffiti, illegal parking, excessive loud noises especially in the late night or early morning hours, traffic violations, curfew violations, lewd conduct, or police detentions and arrests.

H. Licensee shall ensure that the Premises’ upkeep and operating characteristics are compatible with, and will not adversely affect, the livability or appropriate development of abutting properties and the surrounding neighborhood.

I. Licensee hereby grants City immediate access to the Premises in the event of an emergency, which is defined as any incident that threaten loss of life or property, interruptions of public utilities, disaster, war, acts of terrorism, strikes or similar emergencies.

Section 7. As-Is Condition. Licensee accepts the Premises in its “as-is” condition as of the Effective Date of this Agreement, without any warranty, express or implied.

Section 8. Maintenance of Premises. Licensee shall be responsible for maintaining the Premises in a clean and orderly state. Any damage to the Premises incurred due to Licensee’s use of the Premises shall be the sole responsibility of Licensee. City shall have the right to enter the Premises, at reasonable times, for inspection and maintenance purposes. Should an inspection by City disclose the need for maintenance or repairs, City shall provide Licensee with written notice of the items requiring repair or maintenance. If action is not taken on such items by Licensee within five (5) days from the provision of such notice, City may enter the Premises and take whatever action is necessary to perform such maintenance or repairs at Licensee’s expense.

Section 9. Indemnity. Licensee shall defend, indemnify , and hold harmless City, and its elected officials, officers, employees, and agents, from and against any and all claims, causes of action, damages and liability resulting from Licensee’s negligent acts or omissions, and willful misconduct of Licensee, and its contractors, agents, employees, guests and invitees arising from

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Licensee’s occupation and use of the Premises or the improvements and equipment thereon during the term of this Agreement. This section shall survive any termination of this Agreement.

Section 10. Public Liability and Property Damage Insurance; Workers’ Compensation Insurance. Licensee shall maintain at its own cost for the term of this Agreement, public liability and property damage insurance in the amount of one million dollars ($1,000,000) per occurrence and two million dollars ($2,000,000) in the aggregate, issued by an insurance company acceptable to City. Licensee shall provide City with a certificate of insurance and endorsements showing City as an additional insured on the policy prior to Licensee’s use and occupancy of the Premises. Such insurance shall be primary with respect to City and non -contributory to any insurance or self - insurance maintained by City. The policy shall require that, before amending or canceling the policy, the issuing insurance company shall give City at least thirty (30) days prior written notice.

City and Licensee acknowledge and agree that the insurance required of Licensee is subject to annual review by City and subject to increases in the amount and scope of coverage, as reasonably determined by City.

Licensee shall procure and maintain Worker’s Compensation Insurance in such amount as will fully comply with the laws of the State of California, and which shall indemnify, insure and provide legal defense for both Licensee and City against any loss, claim or damage arising from injuries or occupational diseases happening to any worker e mployed by Licensee in, at or about the Premises.

Section 11. Assignment Prohibited . Licensee shall not encumber, assign, sublease or otherwise transfer this Agreement, or any right or interest therein, without the prior written consent of City. Any such encumbrance, assignment, sublease or transfer without such prior consent and approval of City shall constitute a breach of this Agreement and may, at the sole discretion of City, result in the immediate termination of this Agreement.

Section 12. Attorneys’ Fees. In the event any action is commenced to enforce or interpret the terms or conditions of this Agreement, the prevailing Party shall, in addition to any costs and other relief, be entitled to the recovery of its reasonable attorneys’ fees, including fees f or use of in-house counsel by a Party.

Section 13. Notices. Any notice or other communication required, or which may be given, pursuant to this Agreement, shall be in writing. Any such notice shall be deemed delivered on the date of delivery in person; (ii) five (5) days after deposit in first class registered mail, with return receipt requested; (iii) on the actual delivery date if deposited with an overnight courier; or (iv) on the date sent by facsimile or electronic mail transmission (including PDF), if confirmed with a copy sent contemporaneously by first class, certified, registered or express mail; in each case properly post ed and fully prepaid to the appropriate address set forth below, or such other address as a Party may provide notice in accordance with this section:

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CITY: LICENSEE:

City Clerk Juan Morales dba
The Dog House
City of Redlands 817 South Lyon Avenue
35 Cajon Street Hemet, CA 92543
P.O. Box 3005 (mailing) [email protected]
Redlands, CA 92373 951-807-1297
[email protected]
909-798-7531

Section 14. Entire Agreement/Amendment. This Agreement constitutes the entire agreement between the Parties with respect to the subject matter hereof. Any prior verbal or written representations or agreements respecting the Premises not expressly set forth herein are null and void. Any and all amendments to this Agreement shall be in writing and executed by the Parties.

Section 15. Termination. City shall have the right to terminate this License, with or without cause, upon thirty (30) days prior written notice to Licensee. City shall have no liability for any claims or damages resulting to Licensee as a result of any exercise by City of its ri ght to terminate this License. This License may be terminated at the discretion of City should Licensee fail to fulfill its requirements as specified herein.

Section 16. Waiver. No waiver by either Party of any provision of this Agreement, or waiver of any breach of this Agreement, shall be deemed to be a waiver of any other provision of this Agreement, or of any subsequent breach by either Party of the same or any other provision of this Agreement.

Section 17. Hazardous Materials. Licensee agrees that it will not allow or permit the use, storage, disposal , or release on or about the Premises other improvements thereon of any Hazardous Materials by its officers, agents, contractors, employees, guest or invitees. As used herein, “Hazardous Materials” means any flammable explosives, radioactive materials, asbe stos, PCB’s, hazardous waste, toxic substances or any other “hazardous substances”, “hazardous materials” or “toxic substances” as defined in any present or future federal, state or local law applicable to Premises or the improvements thereon, and the rules and regulations adopted or promulgated under or pursuant to the foregoing laws.

Section 18. Breach and Default by Licensee.

A. All covenants and agreements contained in this License are declared to be conditions of this License, and to the term for which the Premises are licensed to Licensee.

B. Should Licensee fail to perform or comply with any covenant, condition or agreement contained in this License (a “Default”), which by its nature is reasonably and practically subject to cure, and the Default is not cured within fifteen (15) days after written notice of the Default is served on Licensee by City, then Licensee shall be in breach of this License.

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C. If the default is one which the Parties determine requires more than fifteen (15) days to cure, Licensee commence action to cure within such fifteen (15) days and prosecute such cure diligently until completion within a reasonable time. Licensee’s failure to complete such cure within a reasonable time shall also constitute a default by Licensee.

D. The Parties acknowledge and agree that Licensee’s failure to perform or comply with any covenant, condition or agreement in this License may be of such a one -time nature that such a Default is not subject to cure (e.g. Licensee’s failure on a given day to abide by the hours of operation permitted by this License) (a “One -Time Default”). In such an event, City shall provide written notice to Licensee within five (5) business days of City’s knowledge and determination of the occurrence of a One-Time Default. City’s provision to Licensee of three such One-Time Default notices during the term of this License for Licensee’s failure to perform or comply with the same (or similar) covenant, condition or agreement contained in this License shall constitute a breach by Licensee of this License.

Section 19. Amendment; Waiver. No term or provision of this License may be amended, altered, modified, or waived orally or by course of conduct, but only by an instrument in writing signed by a duly authorized officer or representative of each Party. No waiver by either Party of any provision of this License, or waiver of any breach of this License, shall be deemed to be a waiver of any other provision of this License, or of any subsequent breach by either Party of the same or any other provision of this License.

Section 20. Governing Law; Venue. This License is to be governed by and construed in accordance with the laws of the State of California, without regard to the principles of conflicts of laws. Any action by a party to this Agreement to enforce or interpret the terms hereof shall be maintained in the courts in San Bernardino County.

Section 21. Attorneys’ Fees. If either Party to this License brings an action to enforce the terms hereof or declare rights hereunder, the prevailing party in such action, on trial or appeal, shall be entitled to reasonable attorneys’ fees to be paid by the non-prevailing party as fixed by the court.

Section. 22. Counterparts. This License Agreement may be executed in counterparts, each of which is an original but all of which together constitute but one and the same instrument.

Section 23. Severability. If any particular provision of this Agreement is held invalid or unenforceable for any reason by a court of competent jurisdiction, this Agreement shall otherwise remain in full force and effect and shall be construed in all respects as if such invalid or unenforceable provision was omitted.

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Executed on the 21st day of November 2023, at Redlands, California

CITY OF REDLANDS JUAN MORALES, DBA

THE DOG HOUSE

By: By:

Eddie Tejeda, Mayor Juan Morales, Owner

ATTEST:

Jeanne Donaldson, City Clerk
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City Council Meeting I. 10.

DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Approve the Third Amendment to the Public Works Contract with My Electrician Inc. for the Redlands Bowl Electrical and Theatrical Lighting Upgrade Project to extend the time for completion by sixty (60) calendar days ending January 29, 2024, and determine that the project is categorically exempt from environmental review pursuant to Section 15061 of the State's guidelines implementing the California Environmental Quality Act (Facilities and Community Services Director Crocker)
MOTION(S):

If the City Council determines that staff’s recommendation is appropriate, the following motion(s) is/are provided:

I move to determine that the approval of the agreement is exempt from an environmental review pursuant to Section 15061 of the State's CEQA guidelines; and

1. I move to approve the Third Amendment to the Public Works Contract with My Electrician Inc. for the Redlands Bowl Electrical and Theatrical Lighting Upgrade Project to extend the time for completion by sixty (60) calendar days ending January 29, 2024.

2. RECOMMENDATION:

Staff recommends City Council to approve the Third Amendment to the Public Works Contract with My Electrician Inc. for the Redlands Bowl Electrical and Theatrical Lighting Upgrade Project No. FCS08012022JN to extend the time for completion by sixty (60) calendar days. Staff further recommends that the approval of the agreement is exempt from an environmental review pursuant to Section 15061 of the state's CEQA guidelines, pertaining to the common sense rule.

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DISCUSSION:

On October 18, 2022, the City Council approved a Public Works Contract with My Electrician Inc. to construct the Redlands Bowl Electrical and Theatrical Lighting Upgrade project for an amount not-to-exceed $2,000,000. The scope of the project consists of the removal and replacement of the existing theatrical sound and lighting system, including new towers, equipment, and a new utility service to provide sufficient power.

My Electrician Inc. recently notified staff that the lead time for project materials is longer than anticipated and exceeds the contract completion deadline.

Therefore, staff is recommending a contract amendment to increase the contract time for completion by sixty (60) calendar days, resulting in a revised contract time for project completion of four hundred fifty (450) calendar days. This is the third contract revision proposed. Furthermore, the approval of the agreement is exempt from an environmental review pursuant to Section 15061 of the state's CEQA guidelines, pertaining to the common sense exemption.

ALTERNATIVES:

City Council may elect not to approve this amendment. However, electing not to approve this amendment may result in the scope of the project not being completed as planned.

STRATEGIC PLAN:

Not applicable
SUBMITTED BY:

Tabitha Crocker, Facilities and Community Services Director RECOMMENDED BY:

Charles M. Duggan Jr., City Manager
REVIEWED BY:

Yvette M. Abich Garcia, City Attorney
Janice McConnell, Assistant City Manager
Christopher Boatman, Assistant City Manager
Danielle Garcia, Management Services/Finance Director
PREPARED BY:

Jawad Naderi, Associate Engineer
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Fiscal Impact
Discussion:

Approval of this amendment has no impact on the General Fund.

Attachments
My Electrician Public Works Contract
First Amendment
Second Amendment
Third Amendment
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THIRD AMENDMENT TO PUBLIC WORKS CONSTRUCTION CONTRACT

This third amendment (“Third Amendment”) to the Public Works Construction Contract for the Redlands Bowl Electrical and Theatrical Lighting Upgrade Project for the (“Contract”), dated October 18, 2022, by and between the City of Redl ands, a municipal corporation and a general law city (“City”), and My Electrician Inc. a California corporation (“Contractor”), is made and entered into this 21st day of November, 2023.

RECITALS

WHEREAS, it is the desire of the City and Contractor to amend their existing Contract, specifically to amend the time for completion of the contract to January 29, 2024.

NOW, THEREFORE, for good and valuable consideration in the receipt of which is hereby acknowledge City and Contractor agree as follows:

AGREEMENT

Section 1. Section 3 of the contract, entitled “Time for completion,” is hereby amended to read as follows:

3. “TIME FOR COMPLETION: The Work shall be completed within four hundred fifty (450) calendar days from and after the date of City’s issuance of a Notice to Proceed to Contractor.”

Section 2. All other provisions of the Agreement shall remain unchanged by th is Third Amendment and in effect.

Section 3. This Amendment may be executed in counterparts, each of which shall be deemed an original, but all of which, together, shall constitute one and the same instrument.

IN WITNESS THEREOF, the parties have executed this Third Amendment, to be effective as of November 21, 2023.

CITY OF REDLANDS MY ELECTRICIAN, INC.

By: _______________________________ By: ________________________________ Eddie Tejeda, Mayor Brian M. Alston, President

ATTEST:

__________________________________
Jeanne Donaldson, City Clerk
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City Council Meeting I. 11.

DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Approve the request to hold The Redlands Turkey Trot event hosted by Phoenix Hope International on November 23, 2023, within Sylvan Park and the surrounding area; authorize street closures related to the event; approve a request for in-kind support in the amount of $12,649 related to the event and determine that the approval of the request is exempt from environmental review pursuant to Section 15311(c) of the state’s guidelines implementing the California Environmental Quality Act (Facilities and Community Services Director Crocker)
MOTION(S):

If the City Council determines that the requests are appropriate, the following motions are provided:

I move that the City Council determine that approval of the event is exempt from environmental review pursuant to Section 15311(c) of the State’s guidelines implementing the California Environmental Quality Act; and

1. I move to authorize the closure of E. High Ave., Division St., E. Park Ave., N. University St., Sylvan Blvd., N. Grove St., E. Brockton Ave., and Chapel St.; and

2. I move to authorize the expenditure of city resources and in-kind support in the amount of $12,649 related to this event.

3. RECOMMENDATION:

Staff recommends that City Council determine that approval of the event is exempt from environmental review pursuant to Section 15311(c) of the state’s guidelines implementing the California Environmental Quality Act (CEQA). Staff further recommends that the City Council direct staff accordingly concerning the request for in-kind support and approve the temporary street closures related to the event.

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DISCUSSION:

The Facilities and Community Services Department manages the administration and issuance of permits for special events held in public areas of the City. Upon the issuance of a special event permit, the event may take place contingent on the event organizer paying the required fees. The City recognizes the value of partnering with non-profit agencies and organizations to provide services beneficial to the community. In an effort to provide support for programs that provide a community benefit, the City Council will, from time to time, consider the authorization of in-kind support including the use of city resources and facilities in support of a special event. Phoenix Hope International has reserved Sylvan Park and is requesting the temporary closure of E. High Ave., Division St., E. Park Ave., N. University St., Sylvan Blvd., N. Grove St., E. Brockton Ave., and Chapel St., from 7:00 a.m. to 10:00 a.m. on Thursday, November 23, 2023, for the annual Turkey Trot event.

Additionally, Phoenix Hope International is requesting in-kind support in the amount of $12,649 for departmental resources including Police personnel, and Facilities and Community Services personnel and equipment, and the reservations for Sylvan Park. Phoenix Hope International is a non-profit organization operating out of the City of Mesa, Arizona. According to the submitted application, the event proceeds will be used to further mission goals, which include building schools, health clinics and other needed services in Guatemala. In addition, half of the event proceeds are donated to Redlands-based charities. In the past, the organization has donated to the Redlands Educational Partnership (REP), YouthHope, and to elementary, middle, and high schools in the City of Redlands Unified School District.

Furthermore, the event is exempt from the requirements of the California Environmental Quality Act’s guidelines pursuant to Section 15311(c). Section 15311(c), accessory structures Class 11 facilities, consists of construction, or replacement of minor structure accessory to existing commercial, industrial, or institutional facilities, including placement of seasonal or temporary use items such as mobile food units, portable restrooms or similar items in generally the same locations from time to time in publicly owned parks or other facilites designed for public use.

ALTERNATIVES:

The City Council may elect to deny the request and direct staff accordingly.

STRATEGIC PLAN:

Priority A - Quality of Life, Strategic Objective 1. Beautification, Arts and Culture.

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SUBMITTED BY:

Tabitha Crocker, Facilities and Community Services Department Director RECOMMENDED BY:

Charles M. Duggan Jr., City Manager
REVIEWED BY:

Janice McConnell, Assistant City Manager
Danielle Garcia, Management Services/Finance Director
PREPARED BY:

Amber N. Davis, Administrative Assistant
Fiscal Impact
Fiscal Year: 23/24
Revenue Generating: N
Appropriation Required Y/N: N
Amount: 12, 649.00
Budgeted Y/N: N
Discussion:

In anticipation of the City Council's consideration of this request, staff has compiled the following table outlining costs related to fees established by Resolution of the City Council and departmental charges pertaining to personnel and equipment resources necessary for the support of the event.

The departmental charges are costs outside of normal City operations that would not be incurred by the City if the special event was not taking place.

Departmental Charges
(Personnel & Equipment)
2023 Amount Type 2022
Amount
Police Personnel1 $11,130.00 Hard
Cost
$
Fire Personnel1 $0.00 Hard
Cost
$
Facilities & Community Services
Personnel1
$1,125.00 Hard
Cost
$
Personnel & Equipment Subtotal $12,255.00 $
Fees Established by City Council
Resolution
Park Reservation $94.00 Soft
Cost
FCS Equipment $300.00 Soft
Cost
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Fire Equipment $ Soft
Cost
Fees Subtotal $394.00
Total Departmental Charges and
Fees
$12,649.00 $
$ 12,255.00 (Hard
Cost)
$ 394.00 (Soft Cost)
$ 12,649.00 (Total)
$
$
$
1Personnel costs are calculated conservatively assuming the highest staff cost scenario. Actual costs may vary on the day of the event based on the actual staff present. Actual costs will be confirmed following the event and will be included in a reconciliation report presented to the City Council.

The following table summarizes the total estimated costs associated with the use of City resources and waiver of fees approved for events scheduled during Fiscal Year 2023-24 to date:

TABLE 2: FY 2023-24 Fee Waivers to date
Hard Costs Soft Costs Deposits
Refunded
Waiver
Amount
Net
Amount
$204,360.14 $15,507.96 $ $219,868.10 $219,868.10
Attachments
In-Kind Support Request
Street Closure Request
Verification of NonProfit
Map Street Closure
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In-Kind Support Request
Group/Organization Name:

Event Name:

Event Date(s):

Primary Contact Name & Title:

Mailing Address:

Phone Number: E-Mail Address:

Is your Group/Organization
a Registered Non-Profit:

Beginning Time: End Time:

No
Yes Non-Profit Federal Tax ID Number:

Describe Your Request:

Location(s):

Rain Out Date:

Traffic (Personnel, equipment, cones, barricades, no-parking Police (Public Safety Personnel)
Fire (Paramedics, Inspectors)
Parks (Cleanup Personnel, Ball Field Lights)
Facility
Refuse/Recycling (Event Receptacles, Roll-Off Service) acquired by Event Organizers through Redlands Customer Service Other
Select and Describe All City Provided Services That May Apply to Your Request :

Does your Group/Organization
Presently Have Liability Insurance?
Has your Group/Organization received fee
waivers from the City in the past?
Yes
No
Department may require smaller events to comply with
City recycling practices as a condition of waiving fees.

Updated 6/2021
City of Redlands
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To Be Completed by the City of Redlands
Received By:

I certify that all statements on this application are true and complete to the best of my knowledge.

Signature: Title:

Date: Please Print Your Name:

Proposed Event Previous Event
Actuals
Attendance: Redlands
Residents
Food & Beverage Sales
Merchandise Sales
Ticket/Entrance Fees
Total Revenue
Other
Attendance: Non-
Residents
Vendors

As a part of our commitment to fiscal responsibility, the City of Redlands gathers data associated with the economic and social benefits associated with in-kind support. Please provide estimates, as applicable, for your event.

Positive outcomes for your
organization from this
Describe what economic
benefit and impact this
event will
bring to the City:

In April 2002, the
City Council adopted Resolution No. 6038, which encourages groups or organizations requesting in-kind support from the City to use local businesses when procuring goods and services associated with the event. Receipts will need to be submitted through a follow
up form. Failure to submit post event documentation (within 15 days) may affect future requests.

Date Received:

Notes:

City Council Approval:City Manager Approval:

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PERMIT TO CLOSE STREET FOR SOCIAL EVENT(S)

Permission to close a street for an event is subject to the following requirements:

*** MUST PROVIDE INSURANCE COVERAGE AS DESCRIBED. SEE REVERSE

1. MUST attach street closure diagram. (Failure to submit diagram will result in non-issuance of permit).

2. MUST attach event flyer or event description. (Failure to submit flyer or event description will result in non-issuance of permit).

3. Signs and barricades shall be supplied and installed by the applicant as required by the Municipal Utilities & Engineering Department Director.

4. No tables or other objects shall be placed on the street surface.

5. Permission in writing shall be granted by all residents of the effected portion of the street.

6. The hours of street closure shall be within the hours of 9 a.m. to 9 p.m.

Street must be fully opened by 9 p.m.

7. The street shall remain open for emergency vehicles and local traffic at all times.

8. No alcohol shall be consumed on the street right-of-way.

9. This permit relates only to the closing of the street. It does not relate to the type of activity, noise or any other aspect of the event. All other applicable and appropriate ordinances and laws apply.

Permission is hereby granted to__________________________________________________________ To close ____________________________________________________________________________ Between ____________________________________________________________________________ On __________________ from ________ am/pm to _________ am/pm Address of applicant _________________________________________________________________ Signature of applicant ____________________________ Phone No. ___________________________ Condition(s) ________________________________________________________________________ ___________________________________________________________________________________

FOR OFFICE USE ONLY
This permit must be signed by the Chief of Police in order to be valid.

1. Chief of Police Date Time

2. Quality of Life Date Time

3. Risk Management Date Time

4. Municipal Utilities & Engineering Department Date Time If not signed and returned to the OSPC by _____________________________, this permit will be deemed approved.

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INSURANCE SCHEDULE

A. The vendor/contractor shall secure the minimum insurance coverage described below, and such insurance shall be primary with respect to any insurance or self-insurance programs maintained by the City.

Worker’s Compensation and Employer’s Liability insurance in the amount that meets the statutory requirement shall be in force with an insurance carrier acceptable to the City.

Comprehensive Commercial General Liability insurance in the amount of one million dollars ($1,000,000) per occurrence and two million dollars ($2,000,000) aggregate shall be in force with an insurance carrier acceptable to the City and name the City as additional insured . {Three million dollars ($3,000,000) aggregate for projects with greater exposure.}
Commercial Automobile Liability insurance with minimum limits of one million dollars ($1,000,000) per occurrence, combined single limit for bodily injury liability and property damage liability shall be in force and name the City as additional insured . This coverage shall include all owned vehicles, hired and non-owned vehicles, and employee non-ownership vehicles.

B. The vendor/contractor shall instruct their insurance agent/broker to furnish properly executed certificates of insurance to the City.

Certificates of insurance shall clearly evidence coverage required above.

Certificates of insurance shall be submitted by the agent/broker directly either via email to [email protected] or U.S. Mail to:

City of Redlands
Risk Management Division
P.O. Box 3005
Redlands, CA 92373

FAX 909-335-4762/PHONE 909-798-7679

K:\QOL OSPC Permit to close street
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A favorable determination letter is issued by the IRS if an organization meets the requirements for tax-exempt status under the Code section the organization applied.

Organizations eligible to receive tax-deductible charitable contributions. Users may rely on this list in determining deductibility of their contributions.

Yes
PC
Organizations who have filed a 990-N (e-Postcard) annual electronic notice. Most small organizations that receive less than $50,000 fall into this category.

Back to Search Results
EIN: 27-2612542 | Mesa, AZ, United States
Details about Phoenix hope international https://apps.irs.gov/app/eos/detailsPage?ein=2726 12542&name=Phoe... 1 of 2 8/30/2022, 5:21 PM
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5K Course
Finish
Start
The 2023 5K course will be the exact
same course as 2021 and 2022:

1. St
art in Sylvan park on the corner of
Chapel St. and Division St.

2. Participants will run west on E High Ave

3. South on Division St.

4. East on E Park Ave

5. North on University

6. East on Sylvan Blvd

7. North on Grove St

8. West on Brockton Ave.

9. South on University

10. East on Colton Ave

11. South on Grove St

12. West on Unnamed University Road
(see photos)*

13. North on Unnamed University Road
(see photos)*

14. West on E Colton Ave.

15. South on Chapel St. to the Finish
*Just like in years past, permission will be
requested from University of Redlands to use
these roads for the event.

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Kids’ 1K Course
Finish
Start
The kids (12 and under) 1K fun run
course will be the same as every other
year:

1. Start in Sylvan park on the corner
of Chapel St. and Division St.

2. Participants will run west on E
High Ave

3. South on Division St.

4. East along the path in Sylvan Park
to University St.

5. North on University

6. West on Colton Ave.

7. South on Chapel St. to the Finish
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Street Closures
The following street closures are proposed for the
event.

1. High Ave. between Chapel St. and Division St.

2. Division St. between E High Ave. and Park Ave.

3. E Park Ave. between Division Street and
University Street.

4. N University Street between E Park Ave and
Brockton Ave.

5. Sylvan Blvd between N University St and N
Grove St.

6. N Grove St between Sylvan Blvd and E Brockton
Ave

7. E Brockton Ave between N Grove St and N
University St.

8. E Colton Ave between Chapel St. and N Grove St
Street closures will likely last two hours from 7:30
(15 minutes before the 1K race begins) to 9:30 a.m.
(estimated time when last runner will finish the
5K).

Roads will remain open and accessible to
emergency vehicles as well as any residents that
live on a street that is closed.
1 3
2 4
5 68
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Traffic Monitor Locations
Traffic Monitor Intersections:

1. Division Street and E High Ave.

2. Sylvan Blvd and Cook St.

3. N University Ave and E Park Ave.

4. Grove St. and Sylvan Blvd.

5. Grove St. and Stillman Ave.

6. Grove St. and E Colton Ave.

7. Grove St. and College Ave.

8. Grove St. and Clock Ave.

9. Grove St. and Campus Ave.

10. Grove St. and E. Brockton Ave.

11. N. University St. and Brockton Ave.

12. N. University St. and Campus Ave.

13. N. University St. and College Ave.

14. E Colton Ave. and Chapel St.

At least two monitors will be at each
intersection.

Busier intersections (2, 4, 6, 10, 11, and 14)
will have 4 monitors.
1 2
4 5
6 7
8 9
1011
12 13
14 3Start
Finish
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City Council Meeting I. 12.

DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Approve the request for in-kind support for $1,800 relating to the YMCA Holiday Home Tour event hosted by YMCA of the East Valley to be held on December 3, 2023; approve a request to temporarily close Valle Vista Drive from Rossmont Drive to Sunset Drive; and determine that the approval of the request is exempt from environmental review pursuant to Section 15311(c) of the state’s guidelines implementing the California Environmental Quality Act (Facilities and Community Services Director Crocker) MOTION(S):

If the City Council determines that the staff's recommendation is appropriate, the following motions are provided:

I move that the City Council determine that approval of the in-kind support and temporary street closure is exempt from environmental review pursuant to Section 15311(c) of the state’s guidelines implementing the California Environmental Quality Act; and

1. I move to approve a request for in-kind support in the amount of $1,800 related to this event; and I move to authorize the temporary street closure of Valle Vista Drive, from Rossmont Drive to Sunset Drive for the YMCA Holiday Home Tour event to be held on December 3, 2023.

2. RECOMMENDATION:

Staff recommends that the City Council determine that approval of the in-kind support and temporary street closure is exempt from environmental review pursuant to Section 15311(c) of the State’s guidelines implementing the California Environmental Quality Act (CEQA) and approve the request for in kind support in the amount of $1,800 and authorize the temporary closure of Valle Vista Drive, from Rossmont Drive to Sunset Drive on December 3, 2023, for the YMCA Holiday Home Tour event.

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DISCUSSION:

The Facilities and Community Services Department manages the administration and issuance of permits for special events held in public areas of the city. Upon the issuance of a special event permit, the event may take place contingent on the event organizer paying the required fees. The City recognizes the value of partnering with non-profit agencies and organizations to provide services beneficial to the community. In an effort to provide support for programs that provide a community benefit, the City Council will, from time to time, consider the authorization of in-kind support including the use of city resources and facilities in support of a special event.

The YMCA of the East Valley is requesting approval to temporarily close Valle Vista Drive, from Rossmont Drive to Sunset Drive from 8:00 a.m. to 4:30 p.m. on December 3, 2023 for their 56th YMCA Holiday Home Tour event. According to the application, the event anticipates approximately 1100 attendees, and the proceeds of this event will help support their legal aid program by allowing for low costs in legal aid that serves hundreds in the community. Services provided include a diverse array of clients and civil cases, ranging from custody and family law. Additionally, they are requesting in-kind support in the amount of $1,800 for departmental resources including Facilities and Community Services.

The YMCA of the East Valley is a non-profit organization operating out of the City of Redlands.

ALTERNATIVES:

The City Council may deny the request or waive a portion of the fees.

STRATEGIC PLAN:

Priority A - Quality of Life, Strategic Objective 1. Beautification, Arts and Culture.

SUBMITTED BY:

Tabitha Crocker, Facilities and Community Services Department Director RECOMMENDED BY:

Charles M. Duggan Jr., City Manager
REVIEWED BY:

Janice McConnell, Assistant City Manager
Christopher Boatman, Assistant City Manager
Danielle Garcia, Management Services/Finance Director
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PREPARED BY:

Amber Davis, Administrative Assistant
Fiscal Impact
Fiscal Year: FY 2023/24
Amount: 1,800.00
Discussion:

In anticipation of the City Council's consideration of this request, staff has compiled the following table outlining costs related to fees established by Resolution of the City Council and departmental charges pertaining to personnel and equipment resources necessary for the support of the event.

The departmental charges are costs outside of normal city operations that would not be incurred by the City if the special event was not taking place.

Departmental Charges
(Personnel & Equipment)
2023
Amount
Type 2022
Amount
Police Personnel1 $0.00 Hard
Cost
$
Fire Personnel1 $0.00 Hard
Cost
$
Facilities & Community Services
Personnel1
$1,800.00 Hard
Cost
$
Personnel & Equipment Subtotal $1,800.00 $
Fees Established by City Council
Resolution
Park Reservation $ Soft Cost
FCS Equipment $ Soft Cost
Fire Equipment $ Soft Cost
Fees Subtotal
Total Departmental Charges and Fees $1,800.00 $
$ 1,800.00
$ 0.00
$ 1,800.00
$
$
$
1Personnel costs are calculated conservatively assuming the highest staff cost scenario. Actual costs may vary on the day of the event based on the actual staff present. Actual costs will be confirmed following the event and will be included in a reconciliation report presented to the City Council.

The following table summarizes the total estimated costs associated with the use of city resources and waiver of fees approved for events scheduled during Fiscal Year 2023-24 to date:

TABLE 2: FY 2023-24 Fee Waivers to date.

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TABLE 2: FY 2023-24 Fee Waivers to date.

Hard Costs Soft Costs Deposits
Refunded
Waiver
Amount
Net
Amount
$204,360.14 $15,507.96 $ $219,868.10 $219,868.10
Attachments
In-Kind Support Request
Street Closure Request
Street Closure Map
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YMCA Holiday Home Tour- Street Closure

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City Council Meeting J. 1.

DATE: 11/21/2023
TO: Honorable Mayor and City Council Members
SUBJECT: Presentation of the 2023 National Community Survey (NCS) Results (Assistant City Manager McConnell)
MOTION:

If the City Council determines that staff’s recommendation is appropriate, the following motion is provided:

I move to receive and file the presentation on the results of the 2023 National Community Survey (NCS) conducted by Policy Confluence, Inc. dba Polco.

RECOMMENDATION:

Staff recommends that the City Council receive and file a presentation on the results of the 2023 National Community Survey (NCS) conducted by Policy Confluence, Inc. dba Polco.

DISCUSSION:

In July 2021, as part of a multifaceted approach towards the development of a strategic vision for Redlands, the City Manager's Office contracted with Policy Confluence, Inc. dba Polco to conduct a community-wide survey. The survey instrument, known as the National Community Survey (the NCS), includes standard questions for measuring resident satisfaction levels and perceptions about the quality of local government services and four custom questions. The standardized portions of the NCS allow Polco to provide benchmark comparisons to any of the hundreds of communities that have conducted the survey. The NCS is the only resident survey tool endorsed by the International City/County Management Association (ICMA) and the National League of Cities. The results of the 2021 NCS were presented to the City Council in November 2021. In an identical manner to the 2021 NCS, in September 2022, the NCS instrument was distributed to a randomly selected sample of Redlands residents, and the results of the 2022 NCS were presented to the City Council in Redlands Regular Meeting 11-21-23
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residents, and the results of the 2022 NCS were presented to the City Council in January 2023.

In order to effectively gauge Redlands residents' continued satisfaction with City services, in August 2023, the City released the 2023 NCS. During the months of August and September, Polco compiled the results into the report which will be presented to the City Council and the public this evening. The report will highlight trends over the three NCS periods, noting areas where the City receives positive feedback from Redlands' residents, while also identifying areas where City services can improve.

After this presentation, the report will be available on the City's website.

SUBMITTED BY:

Janice McConnell, Assistant City Manager
REVIEWED BY:

Charles M. Duggan, Jr., City Manager
Carl Baker, Public Information Officer
PREPARED BY:

Ross Wittman, Project Manager
Fiscal Impact
Discussion:

There is no fiscal impact associated with the receipt and filing of the 2023 National Community Survey.

Attachments
NCS Report 2023
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Redlands, CA
The National Community Survey
Report of Results
2023
Visit us online!
www.polco.us
National Research Center at Polco
is a charter member of the AAPOR
Transparency Initiative, providing
clear disclosure of our sound and
ethical survey research practices.

Report by:

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About The NCS™
The National Community Survey™ (The NCS™) report is about the “livability” of Redlands. A livable community is a place that is not simply habitable, but that is desirable. It is not only where people do live, but where they want to live. The survey was developed by the experts from National Research Center at Polco.

Great communities are partnerships of the government, private sector, community-based organizations and residents, all geographically connected. The NCS captures residents’ opinions considering ten central facets of a community:
• Economy
• Mobility
• Community Design
• Utilities
• Safety
• Natural Environment
• Parks and Recreation
• Health and Wellness
• Education, Arts, and Culture
• Inclusivity and Engagement
The report provides the opinions of a representative sample of 476 residents of the City of Redlands collected from August 7th, 2023 to September 18th, 2023. The margin of error around any reported percentage is 5% for all respondents and the response rate for the 2023 survey was 16%. Survey results were weighted so that the demographic profile of respondents was representative of the demographic profile of adults in Redlands.

How the results are reported
For the most part, the percentages presented in the following tabs represent the “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, etc.). On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data.” However, these responses have been removed from the analyses presented in most of the tabs. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item.

Comparisons to benchmarks
NRC’s database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 600 communities whose residents evaluated the same kinds of topics on The National Community Survey. The comparison evaluations are from the most recent survey completed in each community in the last five years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the database represent a wide geographic and population range. In each tab, Redlands's results are noted as being “higher” than the benchmark, “lower” than the benchmark, or “similar” to the benchmark, meaning that the average rating given by Redlands residents is statistically similar to or different (greater or lesser) than the benchmark. Being rated as “higher” or “lower” than the benchmark means that Redlands's average rating for a particular item was more than 10 points different than the benchmark. If a rating was “much higher” or “much lower,” then Redlands's average rating was more than 20 points different when compared to the benchmark.

The survey was administered after the COVID-19 pandemic, a time of challenge for many local governments. While we provide comparisons to national benchmarks, it is important to note that much of the benchmark data was collected prior to or during the pandemic. This may impact how your City's 2023 ratings compare to other communities’ ratings from the past five years.

Trends over time
Trend data for Redlands represent important comparison data and should be examined for improvements or declines*.

Deviations from stable trends over time represent opportunities for understanding how local policies, programs, or public information may have affected residents' opinions. Changes between survey years have been noted with an arrow and the percent difference. If the difference is greater than seven percentage points between the 2022 and 2023 surveys, the change is statistically significant.
* In 2020, The NCS survey was updated to include new and refreshed items. Consequently, some of the trends may be impacted due to wording modifications that could have potentially altered the meaning of the item for the respondent. 1 Redlands Regular Meeting 11-21-23
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About The NCS™
The National Community Survey™ (The NCS™) report is about the “livability” of Redlands. A livable community is a place that is not simply habitable, but that is desirable. It is not only where people do live, but where they want to live. The survey was developed by the experts from National Research Center at Polco.

Great communities are partnerships of the government, private sector, community-based organizations and residents, all geographically connected. The NCS captures residents’ opinions considering ten central facets of a community:
• Economy
• Mobility
• Community Design
• Utilities
• Safety
• Natural Environment
• Parks and Recreation
• Health and Wellness
• Education, Arts, and Culture
• Inclusivity and Engagement
The report provides the opinions of a representative sample of 476 residents of the City of Redlands collected from August 7th, 2023 to September 18th, 2023. The margin of error around any reported percentage is 5% for all respondents and the response rate for the 2023 survey was 16%. Survey results were weighted so that the demographic profile of respondents was representative of the demographic profile of adults in Redlands.

How the results are reported
For the most part, the percentages presented in the following tabs represent the “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, etc.). On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data.” However, these responses have been removed from the analyses presented in most of the tabs. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item.

Comparisons to benchmarks
NRC’s database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 600 communities whose residents evaluated the same kinds of topics on The National Community Survey. The comparison evaluations are from the most recent survey completed in each community in the last five years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the database represent a wide geographic and population range. In each tab, Redlands's results are noted as being “higher” than the benchmark, “lower” than the benchmark, or “similar” to the benchmark, meaning that the average rating given by Redlands residents is statistically similar to or different (greater or lesser) than the benchmark. Being rated as “higher” or “lower” than the benchmark means that Redlands's average rating for a particular item was more than 10 points different than the benchmark. If a rating was “much higher” or “much lower,” then Redlands's average rating was more than 20 points different when compared to the benchmark.

The survey was administered after the COVID-19 pandemic, a time of challenge for many local governments. While we provide comparisons to national benchmarks, it is important to note that much of the benchmark data was collected prior to or during the pandemic. This may impact how your City's 2023 ratings compare to other communities’ ratings from the past five years.

Trends over time
Trend data for Redlands represent important comparison data and should be examined for improvements or declines*.

Deviations from stable trends over time represent opportunities for understanding how local policies, programs, or public information may have affected residents' opinions. Changes between survey years have been noted with an arrow and the percent difference. If the difference is greater than seven percentage points between the 2022 and 2023 surveys, the change is statistically significant.
* In 2020, The NCS survey was updated to include new and refreshed items. Consequently, some of the trends may be impacted due to wording modifications that could have potentially altered the meaning of the item for the respondent. 2 Redlands Regular Meeting 11-21-23
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Conducting the survey
The 3,000 randomly selected households received mailings beginning on August 7th, 2023 and the survey remained open for 7 weeks. The first mailing was a postcard inviting the household to participate in the survey. The next mailing contained a cover letter with instructions, the survey questionnaire, and a postage-paid return envelope. The final mailing was a reminder postcard. All mailings included a web link to give residents the opportunity to respond to the survey online. All follow-up mailings asked those who had not completed the survey to do so and those who had already done so to refrain from completing the survey again.

The survey was available in English and Spanish.  All mailings contained paragraphs in both languages instructing participants on how to complete the survey in their preferred language.

About 2% of the 3,000 mailed invitations or surveys were returned because the household address was vacant or the postal service was unable to deliver the survey as addressed. Of the remaining 2,941 households that received the invitations to participate, 476 completed the survey, providing an overall response rate of 16%. The response rate was calculated using AAPOR’s response rate #2* for mailed surveys of unnamed persons.

It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying “confidence interval” (or margin of error). A traditional level of confidence, and the one used here, is 95%. The 95% confidence interval can be any size and quantifies the sampling error or imprecision of the survey results because some residents’ opinions are relied on to estimate all residents’ opinions. The margin of error for the City of Redlands survey is no greater than plus or minus 5 percentage points around any given percent reported for all respondents (476 completed surveys).

In addition to the randomly selected “probability sample” of households, a link to an online open participation survey was publicized by the City of Redlands. The open participation survey was identical to the probability sample survey with two small updates; it included a map at the beginning asking where the respondent lives and a question about where they heard about the survey. The open participation survey was open to all city residents and became available on September 4th, 2023. The survey remained open for 2 weeks. The data presented in the following tabs exclude the open participation survey data, but a tab at the end provides the complete frequency of responses to questions by the open participation respondents.

The survey datasets were analyzed using all or some of a combination of the Statistical Package for the Social Sciences (SPSS), R, Python and Tableau. For the most part, the percentages presented in the reports represent the “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, essential/very important, etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month.

On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data”. However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item.

Contact
The City of Redlands funded this research. Please contact Ross Wittman of the City of Redlands at [email protected] if you have any questions about the survey.

Study Limitations
All public opinion research is subject to unmeasured error. While the methodologies employed for this survey were designed to minimize this error as much as possible, these other sources of potential error should be acknowledged, and can include non-response error, coverage error, recall bias and social desirability bias. Non-response error arises when those who were selected to participate in the survey did not do so, and may have different opinions or experiences that survey responders. For general resident surveys, where the results are meant to be generalized to the entire adult population living in households, the mailing lists based on the Delivery Sequence File from the United States Post Office may exclude certain types of housing units, such as those in multi-family buildings where mail is addressed to a named resident at the address rather than to a specific unit or where residents only receive their mail at a post office box and the geographic location of a residence cannot be determined, there may be a coverage error, although for most locations, this is minimal. Respondents may not perfectly remember their experiences in the past year (such as participation in social or civic events), and for some survey items they may answer in ways they think cast their responses in a more favorable light (recall bias and social desirability bias).

Survey Validity
See the Polco Knowledge Base article on survey validity at https://info.polco.us/knowledge/statistical-vali * See AAPOR's Standard Definitions for more information at https://aapor.org/standards-and-ethics/standard-definitions/ * Pasek, J. (2010). ANES Weighting Algorithm.  Retrieved from https://surveyinsights.org/wp-content/uploads/2014/07/Full-anesrake-paper.pdf * Targets come from the 2020 Census and 2022 American Community Survey Unweighted Weighted Target*
Age 18-34
35-54
55+
Area Area 1
Area 2
Area 3
Area 4
Area 5
Hispanic origin No, not of Hispanic, Latino/a/x, or Spanish ..

Yes, I consider myself to be of Hispanic, La..

Housing tenure Own
Rent
Housing type Attached
Detached
Race & Hispanic
origin
Not white alone
White alone, not Hispanic or Latino
Sex Man
Woman
Sex/age Man 18-34
Man 35-54
Man 55+
Woman 18-34
Woman 35-54
Woman 55+
Analyzing the data
Responses from mailed surveys were entered into an electronic dataset using a “key and verify” method, where all responses are entered twice and compared to each other. Any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. Responses from surveys completed on Polco were downloaded and merged with the mailed survey responses.

The demographics of the survey respondents were compared to those found in the 2020 Census and 2022 American Community Survey estimates for adults in the City of Redlands. The primary objective of weighting survey data is to make the survey respondents reflective of the larger population of the community. The characteristics used for weighting were age, sex, race, Hispanic origin, housing type, housing tenure, and area. No adjustments were made for design effects. Weights were calculated using an iterative, multiplicative raking model known as the ANES Weighting Algorithm.* The results of the weighting scheme for the probability sample are presented in the following table.

NRC aligns demographic labels with those used by the U.S. Census for reporting purposes, when possible. Some categories (e.g., age, race/Hispanic origin, housing type, and length of residency) are combined into smaller subgroups.

Methods
Selecting survey recipients
All households within the City of Redlands were eligible to participate in the survey. A list of all households within the zip codes serving Redlands was purchased from Go-Dog Direct based on updated listings from the United States Postal Service. Since some of the zip codes that serve the City of Redlands households may also serve addresses that lie outside of the community, the exact geographic location of each housing unit was compared to community boundaries using the most current municipal boundary file. Addresses located outside of the City of Redlands boundaries were removed from the list of potential households to survey.

Each address identified as being within city boundaries was further identified as being within one of the five areas. From that list, addresses were randomly selected as survey recipients, with multi-family housing units (defined as those with a unit number) sampled at a rate of 53 compared to single family housing units.

An individual within each household was selected using the birthday method. The birthday method selects a person within the household by asking the “person whose birthday has most recently passed” to complete the questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction was contained in the introduction of the survey.
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Conducting the survey
The 3,000 randomly selected households received mailings beginning on August 7th, 2023 and the survey remained open for 7 weeks. The first mailing was a postcard inviting the household to participate in the survey. The next mailing contained a cover letter with instructions, the survey questionnaire, and a postage-paid return envelope. The final mailing was a reminder postcard. All mailings included a web link to give residents the opportunity to respond to the survey online. All follow-up mailings asked those who had not completed the survey to do so and those who had already done so to refrain from completing the survey again.

The survey was available in English and Spanish.  All mailings contained paragraphs in both languages instructing participants on how to complete the survey in their preferred language.

About 2% of the 3,000 mailed invitations or surveys were returned because the household address was vacant or the postal service was unable to deliver the survey as addressed. Of the remaining 2,941 households that received the invitations to participate, 476 completed the survey, providing an overall response rate of 16%. The response rate was calculated using AAPOR’s response rate #2* for mailed surveys of unnamed persons.

It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying “confidence interval” (or margin of error). A traditional level of confidence, and the one used here, is 95%. The 95% confidence interval can be any size and quantifies the sampling error or imprecision of the survey results because some residents’ opinions are relied on to estimate all residents’ opinions. The margin of error for the City of Redlands survey is no greater than plus or minus 5 percentage points around any given percent reported for all respondents (476 completed surveys).

In addition to the randomly selected “probability sample” of households, a link to an online open participation survey was publicized by the City of Redlands. The open participation survey was identical to the probability sample survey with two small updates; it included a map at the beginning asking where the respondent lives and a question about where they heard about the survey. The open participation survey was open to all city residents and became available on September 4th, 2023. The survey remained open for 2 weeks. The data presented in the following tabs exclude the open participation survey data, but a tab at the end provides the complete frequency of responses to questions by the open participation respondents.

The survey datasets were analyzed using all or some of a combination of the Statistical Package for the Social Sciences (SPSS), R, Python and Tableau. For the most part, the percentages presented in the reports represent the “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, essential/very important, etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month.

On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data”. However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item.

Contact
The City of Redlands funded this research. Please contact Ross Wittman of the City of Redlands at [email protected] if you have any questions about the survey.

Study Limitations
All public opinion research is subject to unmeasured error. While the methodologies employed for this survey were designed to minimize this error as much as possible, these other sources of potential error should be acknowledged, and can include non-response error, coverage error, recall bias and social desirability bias. Non-response error arises when those who were selected to participate in the survey did not do so, and may have different opinions or experiences that survey responders. For general resident surveys, where the results are meant to be generalized to the entire adult population living in households, the mailing lists based on the Delivery Sequence File from the United States Post Office may exclude certain types of housing units, such as those in multi-family buildings where mail is addressed to a named resident at the address rather than to a specific unit or where residents only receive their mail at a post office box and the geographic location of a residence cannot be determined, there may be a coverage error, although for most locations, this is minimal. Respondents may not perfectly remember their experiences in the past year (such as participation in social or civic events), and for some survey items they may answer in ways they think cast their responses in a more favorable light (recall bias and social desirability bias).

Survey Validity
See the Polco Knowledge Base article on survey validity at https://info.polco.us/knowledge/statistical-vali * See AAPOR's Standard Definitions for more information at https://aapor.org/standards-and-ethics/standard-definitions/ * Pasek, J. (2010). ANES Weighting Algorithm.  Retrieved from https://surveyinsights.org/wp-content/uploads/2014/07/Full-anesrake-paper.pdf * Targets come from the 2020 Census and 2022 American Community Survey Unweighted Weighted Target*
Age 18-34
35-54
55+
Area Area 1
Area 2
Area 3
Area 4
Area 5
Hispanic origin No, not of Hispanic, Latino/a/x, or Spanish ..

Yes, I consider myself to be of Hispanic, La..

Housing tenure Own
Rent
Housing type Attached
Detached
Race & Hispanic
origin
Not white alone
White alone, not Hispanic or Latino
Sex Man
Woman
Sex/age Man 18-34
Man 35-54
Man 55+
Woman 18-34
Woman 35-54
Woman 55+
35%
31%
34%
39%
35%
26%
68%
27%
6%
17%
22%
16%
17%
28%
19%
21%
15%
17%
28%
27%
28%
17%
10%
17%
33%
67%
33%
67%
18%
82%
41%
59%
41%
59%
17%
83%
65%
35%
65%
35%
81%
19%
48%
52%
47%
53%
69%
31%
53%
47%
59%
41%
58%
42%
19%
17%
17%
16%
14%
17%
22%
19%
19%
18%
16%
7%
39%
14%
4%
28%
13%
1%
Analyzing the data
Responses from mailed surveys were entered into an electronic dataset using a “key and verify” method, where all responses are entered twice and compared to each other. Any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. Responses from surveys completed on Polco were downloaded and merged with the mailed survey responses.

The demographics of the survey respondents were compared to those found in the 2020 Census and 2022 American Community Survey estimates for adults in the City of Redlands. The primary objective of weighting survey data is to make the survey respondents reflective of the larger population of the community. The characteristics used for weighting were age, sex, race, Hispanic origin, housing type, housing tenure, and area. No adjustments were made for design effects. Weights were calculated using an iterative, multiplicative raking model known as the ANES Weighting Algorithm.* The results of the weighting scheme for the probability sample are presented in the following table.

NRC aligns demographic labels with those used by the U.S. Census for reporting purposes, when possible. Some categories (e.g., age, race/Hispanic origin, housing type, and length of residency) are combined into smaller subgroups.

Methods
Selecting survey recipients
All households within the City of Redlands were eligible to participate in the survey. A list of all households within the zip codes serving Redlands was purchased from Go-Dog Direct based on updated listings from the United States Postal Service. Since some of the zip codes that serve the City of Redlands households may also serve addresses that lie outside of the community, the exact geographic location of each housing unit was compared to community boundaries using the most current municipal boundary file. Addresses located outside of the City of Redlands boundaries were removed from the list of potential households to survey.

Each address identified as being within city boundaries was further identified as being within one of the five areas. From that list, addresses were randomly selected as survey recipients, with multi-family housing units (defined as those with a unit number) sampled at a rate of 53 compared to single family housing units.

An individual within each household was selected using the birthday method. The birthday method selects a person within the household by asking the “person whose birthday has most recently passed” to complete the questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction was contained in the introduction of the survey.
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Conducting the survey
The 3,000 randomly selected households received mailings beginning on August 7th, 2023 and the survey remained open for 7 weeks. The first mailing was a postcard inviting the household to participate in the survey. The next mailing contained a cover letter with instructions, the survey questionnaire, and a postage-paid return envelope. The final mailing was a reminder postcard. All mailings included a web link to give residents the opportunity to respond to the survey online. All follow-up mailings asked those who had not completed the survey to do so and those who had already done so to refrain from completing the survey again.

The survey was available in English and Spanish.  All mailings contained paragraphs in both languages instructing participants on how to complete the survey in their preferred language.

About 2% of the 3,000 mailed invitations or surveys were returned because the household address was vacant or the postal service was unable to deliver the survey as addressed. Of the remaining 2,941 households that received the invitations to participate, 476 completed the survey, providing an overall response rate of 16%. The response rate was calculated using AAPOR’s response rate #2* for mailed surveys of unnamed persons.

It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying “confidence interval” (or margin of error). A traditional level of confidence, and the one used here, is 95%. The 95% confidence interval can be any size and quantifies the sampling error or imprecision of the survey results because some residents’ opinions are relied on to estimate all residents’ opinions. The margin of error for the City of Redlands survey is no greater than plus or minus 5 percentage points around any given percent reported for all respondents (476 completed surveys).

In addition to the randomly selected “probability sample” of households, a link to an online open participation survey was publicized by the City of Redlands. The open participation survey was identical to the probability sample survey with two small updates; it included a map at the beginning asking where the respondent lives and a question about where they heard about the survey. The open participation survey was open to all city residents and became available on September 4th, 2023. The survey remained open for 2 weeks. The data presented in the following tabs exclude the open participation survey data, but a tab at the end provides the complete frequency of responses to questions by the open participation respondents.

The survey datasets were analyzed using all or some of a combination of the Statistical Package for the Social Sciences (SPSS), R, Python and Tableau. For the most part, the percentages presented in the reports represent the “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, essential/very important, etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month.

On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data”. However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item.

Contact
The City of Redlands funded this research. Please contact Ross Wittman of the City of Redlands at [email protected] if you have any questions about the survey.

Study Limitations
All public opinion research is subject to unmeasured error. While the methodologies employed for this survey were designed to minimize this error as much as possible, these other sources of potential error should be acknowledged, and can include non-response error, coverage error, recall bias and social desirability bias. Non-response error arises when those who were selected to participate in the survey did not do so, and may have different opinions or experiences that survey responders. For general resident surveys, where the results are meant to be generalized to the entire adult population living in households, the mailing lists based on the Delivery Sequence File from the United States Post Office may exclude certain types of housing units, such as those in multi-family buildings where mail is addressed to a named resident at the address rather than to a specific unit or where residents only receive their mail at a post office box and the geographic location of a residence cannot be determined, there may be a coverage error, although for most locations, this is minimal. Respondents may not perfectly remember their experiences in the past year (such as participation in social or civic events), and for some survey items they may answer in ways they think cast their responses in a more favorable light (recall bias and social desirability bias).

Survey Validity
See the Polco Knowledge Base article on survey validity at https://info.polco.us/knowledge/statistical-vali * See AAPOR's Standard Definitions for more information at https://aapor.org/standards-and-ethics/standard-definitions/ * Pasek, J. (2010). ANES Weighting Algorithm.  Retrieved from https://surveyinsights.org/wp-content/uploads/2014/07/Full-anesrake-paper.pdf * Targets come from the 2020 Census and 2022 American Community Survey Unweighted Weighted Target*
Age 18-34
35-54
55+
Area Area 1
Area 2
Area 3
Area 4
Area 5
Hispanic origin No, not of Hispanic, Latino/a/x, or Spanish ..

Yes, I consider myself to be of Hispanic, La..

Housing tenure Own
Rent
Housing type Attached
Detached
Race & Hispanic
origin
Not white alone
White alone, not Hispanic or Latino
Sex Man
Woman
Sex/age Man 18-34
Man 35-54
Man 55+
Woman 18-34
Woman 35-54
Woman 55+
Analyzing the data
Responses from mailed surveys were entered into an electronic dataset using a “key and verify” method, where all responses are entered twice and compared to each other. Any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. Responses from surveys completed on Polco were downloaded and merged with the mailed survey responses.

The demographics of the survey respondents were compared to those found in the 2020 Census and 2022 American Community Survey estimates for adults in the City of Redlands. The primary objective of weighting survey data is to make the survey respondents reflective of the larger population of the community. The characteristics used for weighting were age, sex, race, Hispanic origin, housing type, housing tenure, and area. No adjustments were made for design effects. Weights were calculated using an iterative, multiplicative raking model known as the ANES Weighting Algorithm.* The results of the weighting scheme for the probability sample are presented in the following table.

NRC aligns demographic labels with those used by the U.S. Census for reporting purposes, when possible. Some categories (e.g., age, race/Hispanic origin, housing type, and length of residency) are combined into smaller subgroups.

Methods
Selecting survey recipients
All households within the City of Redlands were eligible to participate in the survey. A list of all households within the zip codes serving Redlands was purchased from Go-Dog Direct based on updated listings from the United States Postal Service. Since some of the zip codes that serve the City of Redlands households may also serve addresses that lie outside of the community, the exact geographic location of each housing unit was compared to community boundaries using the most current municipal boundary file. Addresses located outside of the City of Redlands boundaries were removed from the list of potential households to survey.

Each address identified as being within city boundaries was further identified as being within one of the five areas. From that list, addresses were randomly selected as survey recipients, with multi-family housing units (defined as those with a unit number) sampled at a rate of 53 compared to single family housing units.

An individual within each household was selected using the birthday method. The birthday method selects a person within the household by asking the “person whose birthday has most recently passed” to complete the questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction was contained in the introduction of the survey.
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Key Findings
Ratings for safety are on the rise, and residents continue to emphasize its importance.

While safety remained the top priority for residents, many items related to safety and safety services saw increases from the previous survey, generally rebounding from a brief but significant decline in 2022. About 9 in 10 residents reported feeling very or somewhat safe in their neighborhood during the day, while 8 in 10 felt safe in the city’s downtown/commercial area during the day. Roughly two-thirds gave positive reviews of the overall feeling of safety in Redlands, an increase of 24 percentage points from the previous survey. Most residents indicated they felt very or somewhat safe from property crime (62%), violent crime (72%), and from fire, flood, or other natural disasters (76%), all increasing by at least 14 percentage points.

Ratings for safety-related services also tended to be positive and on par with national averages. Fire services remained stable with previous survey iterations, receiving high marks from nearly 9 in 10 residents. About three-quarters of respondents offered favorable ratings for ambulance or emergency medical services and fire prevention and education, the latter of which increased by 10 percentage points. While evaluations for police services remained stable (67% excellent or good), crime prevention experienced a significant increase, with 58% of respondents offering positive reviews, in line with 2021 results.

Many aspects of Redlands’ community design receive positive reviews, but residents identify housing as an area of opportunity for the City.

Survey items pertaining to community design in Redlands generally received stronger ratings this year than in 2022. At least three-quarters of respondents offered positive reviews for their neighborhood as a place to live and the city’s overall appearance, both increasing by about 15 percentage points. The preservation of historical or cultural character of the community saw a similar improvement, up from 61% in 2022 to 76% in 2023, scoring higher than the national average as well. Evaluations of Redlands’ public places where people want to spend time (69% excellent or good), well-designed neighborhoods (54%), and well-planned residential growth (41%) also all increased by at least 10%.

Despite these positive trends, residents identified the variety of housing options (36%) and the availability of affordable quality housing (15%) as potential areas of opportunity, with the latter scoring lower than national averages. This finding was reinforced by a series of custom questions designed by the City to gauge residents' priorities, particularly around issues of housing and homelessness. Nearly 9 in 10 survey participants considered homelessness to be a major or moderate problem in Redlands, and three-quarters rated homelessness a major priority for additional City resources. When asked to evaluate the importance of City initiatives to help address homelessness, 8 in 10 respondents prioritized providing access to healthcare and substance abuse treatment. Most also favored the City providing transitional housing (77% essential or very important), enforcing “no camping” ordinances in public parks and rights of way (77%), and continuing to help fund organizations that provide services to individuals experiencing homelessness (76%). In addition, approximately 70% placed high importance on creating affordable, permanent housing and providing emergency shelter.

Residents show a renewed appreciation for education, arts, and culture.

Ratings for items related to education, arts, and culture tended to show improvement and bounce back from the brief dip experienced in the previous survey. Roughly three-quarters of respondents gave excellent or good reviews for the opportunities to attend cultural/arts/music activities and to community support for the arts, both higher than national averages and increasing significantly since 2022. A similar proportion offered high marks for the overall opportunities for education, culture, and the arts (72%) and public library services (81%), improving by at least 11 percentage points since 2022. While ratings for K-12 education (69% excellent or good) remained stable from the previous iteration, adult educational opportunities increased from 46% in 2022 to 58% in 2023.

Economic outlook is improving, and Redlands’ economy continues to be a focus area. Many items related to the local economy received favorable scores and showed improvement over the 2022 survey results. Roughly three-quarters of residents offered high marks for the overall quality of business and service establishments, Redlands as a place to work, and Redlands as a place to visit, all of which increased significantly. A similar proportion gave positive ratings to the vibrancy of the downtown/commercial area and shopping opportunities, both scoring higher than national averages and improving by at least 15 percentage points. Also on the rise were assessments of the city’s overall economic health, improving from 53% in 2022 to 68% in 2023. Evaluations for employment opportunities saw similar improvements, garnering positive reviews from about half of respondents. While many areas saw improved ratings, cost of living remains a potential area of concern, scoring below national benchmarks with just 2 in 10 residents offering positive ratings. In addition, the overall economic health remained a priority for residents, with nearly 9 in 10 rating it as essential or very important for the City to focus on in the coming two years. 6 Redlands Regular Meeting 11-21-23
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Facets of livability
Resident perceptions of quality and importance for each of the facets of community livability provide an overview of community strengths and challenges that are useful for planning, budgeting and performance evaluation.

The charts below show the proportion of residents who rated the community facets positively for quality and the priority (importance) placed on each. Also displayed is whether local ratings were lower, similar, or higher than communities across the country (the national benchmark). 2021 2022 2023
Overall economic health
Overall quality of the transportation system
Overall design or layout of residential and commercial
areas
Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their
community
64%
53%
68%
Similar
64%
53%
68%
Similar
48%
43%
54%
Similar48%
43%
54%
Similar
59%
58%
60%
Similar59%
58%
60%
Similar
64%62% 66%
Similar64%62% 66%
Similar
65%
43%
67%
Similar
65%
43%
67%
Similar
72%62% 72%
Similar
72%62% 72%
Similar
65%58% 68%
Similar65%58% 68%
Similar
69%
57%
68%
Similar
69%
57%
68%
Similar
70%
58%
72%
Similar
70%
58%
72%
Similar
58%
50%
63%
Similar58%
50%
63%
Similar
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
Overalleconomichealth
Overallqualityofthetransportationsystem
Overalldesignorlayoutofresidentialandcommercial
areas
Overallqualityoftheutilityinfrastructure
Overallfeelingofsafety
Overallqualityofnaturalenvironment
Overallqualityofparksandrecreationopportunities
Overallhealthandwellnessopportunities
Overallopportunitiesforeducation,culture,andthearts
Residents'connectionandengagementwiththeir
community
Pleaseratehowimportant,ifatall,youthinkitisfortheRedlandscommunitytofocusoneachofthefollowingin thecomingtwoyears.
(%essentialorveryimportant)
* Comparisontothenationalbenchmarkisshown.Ifnocomparisonisavailable,thisisleftblank.

Balancingperformanceandimportance
Everyjurisdictionmustbalancelimitedresourceswhilemeetingresidentneedsandstrivingtooptimizecommunitylivability.To thisend,itishelpfultoknowwhataspectsofthecommunityaremostimportanttoresidentsandwhichtheyperceiveasbeing ofhigherorlowerquality.Itisespeciallyhelpfultoknowwhenafacetoflivabilityisconsideredofhighimportancebutratedas lowerquality,asthisshouldbeatopprioritytoaddress.

TohelpguideCitystaffandofficialswithdecisionsonfutureresourceallocation,residentratingsoftheimportanceofservices werecomparedtotheirratingsofthequalityoftheseservices.Toidentifytheservicesperceivedbyresidentstohaverelatively lowerqualityatthesametimeasrelativelyhigherimportance,allserviceswererankedfromhighestperceivedqualitytolowest perceivedqualityandfromhighestperceivedimportancetolowestperceivedimportance.Someserviceswereinthetophalfof bothlists(higherqualityandhigherimportance);somewereinthetophalfofonelistbutthebottomhalfoftheother(higher qualityandlowerimportanceorlowerqualityandhigherimportance);andsomeserviceswereinthebottomhalfofbothlists.

Servicesreceivingqualityratingsofexcellentorgoodby67%ormoreofrespondentswereconsideredof“higherquality”and thosewithratingslowerthan67%wereconsideredtobeof“lowerquality.”Serviceswereclassifiedas“moreimportant”ifthey wereratedasessentialorveryimportantby79%ormoreofrespondents.Serviceswereratedas“lessimportant”ifthey receivedaratingoflessthan79%.Thisclassificationusesthemedianratingsforqualityandimportancetodividetheservicesin half.

Thequadrantsinthefigurebelowshowwhichcommunityfacetsweregivenhigherorlowerimportanceratings(right-left)and whichhadhigherorlowerqualityratings(up-down).Facetsoflivabilityfallingclosertoadiagonallinefromthelowerlefttothe upperrightarethosewhereperformanceratingsaremorecommensuratewithresidentpriorities.Facetsscoring closesttothe lowerrighthandcornerofthematrix(higherinimportanceandlowerinquality)arethosethatmaywarrantfurther investigationtoseeifchangestotheirdeliveryarenecessarytoimprovetheirperformance.Thisisthekeypartofthischarton whichtofocus.Facetsfallinginthetoplefthandcornerofthechart(lowerinimportancebuthigherinquality)areareaswhere performancemayoutscoreresidentpriorities,andmaybeaconsiderationforlowerresourceallocation. (vs. benchmark*)
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Facets of livability
Resident perceptions of quality and importance for each of the facets of community livability provide an overview of community strengths and challenges that are useful for planning, budgeting and performance evaluation.

The charts below show the proportion of residents who rated the community facets positively for quality and the priority (importance) placed on each. Also displayed is whether local ratings were lower, similar, or higher than communities across the country (the national benchmark).Overall economic health Overall quality of the transportation system
Overall design or layout of residential and commercial
areas
Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their
community
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
2021 2022 2023
Overall economic health
Overall quality of the transportation system
Overall design or layout of residential and commercial
areas
Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their
community
88%
86%
88%
Similar
88%
86%
88%
Similar
61%
71% 64%
Similar61%
71% 64%
Similar
81%
70%
78%
Similar
81%
70%
78%
Similar
88%
87%
91%
Similar
88%
87%
91%
Similar
91%
91% 93%
Similar91%
91% 93%
Similar
84%84% 86%
Similar84%84% 86%
Similar
82%
86% 79%
Similar82%
86% 79%
Similar
76%
72% 78%
Similar
76%
72% 78%
Similar
73%
73% 79%
Similar73%
73% 79%
Similar
69%
69%
77%
Similar69%
69%
77%
Similar
Please rate how important, if at all, you think it is for the Redlands community to focus on each of the following in the coming two years.
(% essential or very important)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Balancing performance and importance
Every jurisdiction must balance limited resources while meeting resident needs and striving to optimize community livability. To this end, it is helpful to know what aspects of the community are most important to residents and which they perceive as being of higher or lower quality. It is especially helpful to know when a facet of livability is considered of high importance but rated as lower quality, as this should be a top priority to address.

To help guide City staff and officials with decisions on future resource allocation, resident ratings of the importance of services were compared to their ratings of the quality of these services. To identify the services perceived by residents to have relatively lower quality at the same time as relatively higher importance, all services were ranked from highest perceived quality to lowest perceived quality and from highest perceived importance to lowest perceived importance. Some services were in the top half of both lists (higher quality and higher importance); some were in the top half of one list but the bottom half of the other (higher quality and lower importance or lower quality and higher importance); and some services were in the bottom half of both lists.

Services receiving quality ratings of excellent or good by 67% or more of respondents were considered of “higher quality” and those with ratings lower than 67% were considered to be of “lower quality.” Services were classified as “more important” if they were rated as essential or very important by 79% or more of respondents. Services were rated as “less important” if they received a rating of less than 79%. This classification uses the median ratings for quality and importance to divide the services in half.

The quadrants in the figure below show which community facets were given higher or lower importance ratings (right-left) and which had higher or lower quality ratings (up-down). Facets of livability falling closer to a diagonal line from the lower left to the upper right are those where performance ratings are more commensurate with resident priorities. Facets scoring  closest to the lower right hand corner of the matrix ( higher in importance and lower in quality) are those that may warrant further investigation to see if changes to their delivery are necessary to improve their performance. This is the key part of this chart on which to focus. Facets falling in the top left hand corner of the chart (lower in importance but higher in quality) are areas where performance may outscore resident priorities, and may be a consideration for lower resource allocation. (vs. benchmark*)
8 Redlands Regular Meeting 11-21-23
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Facets of livability
Resident perceptions of quality and importance for each of the facets of community livability provide an overview of community strengths and challenges that are useful for planning, budgeting and performance evaluation.

The charts below show the proportion of residents who rated the community facets positively for quality and the priority (importance) placed on each. Also displayed is whether local ratings were lower, similar, or higher than communities across the country (the national benchmark).Overall economic health Overall quality of the transportation system
Overall design or layout of residential and commercial
areas
Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their
community
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
Overall economic health
Overall quality of the transportation system
Overall design or layout of residential and commercial
areas
Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their
community
Please rate how important, if at all, you think it is for the Redlands community to focus on each of the following in the coming two years.
(% essential or very important)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Balancing performance and importance
Every jurisdiction must balance limited resources while meeting resident needs and striving to optimize community livability. To this end, it is helpful to know what aspects of the community are most important to residents and which they perceive as being of higher or lower quality. It is especially helpful to know when a facet of livability is considered of high importance but rated as lower quality, as this should be a top priority to address.

To help guide City staff and officials with decisions on future resource allocation, resident ratings of the importance of services were compared to their ratings of the quality of these services. To identify the services perceived by residents to have relatively lower quality at the same time as relatively higher importance, all services were ranked from highest perceived quality to lowest perceived quality and from highest perceived importance to lowest perceived importance. Some services were in the top half of both lists (higher quality and higher importance); some were in the top half of one list but the bottom half of the other (higher quality and lower importance or lower quality and higher importance); and some services were in the bottom half of both lists.

Services receiving quality ratings of excellent or good by 67% or more of respondents were considered of “higher quality” and those with ratings lower than 67% were considered to be of “lower quality.” Services were classified as “more important” if they were rated as essential or very important by 79% or more of respondents. Services were rated as “less important” if they received a rating of less than 79%. This classification uses the median ratings for quality and importance to divide the services in half.

The quadrants in the figure below show which community facets were given higher or lower importance ratings (right-left) and which had higher or lower quality ratings (up-down). Facets of livability falling closer to a diagonal line from the lower left to the upper right are those where performance ratings are more commensurate with resident priorities. Facets scoring  closest to the lower right hand corner of the matrix ( higher in importance and lower in quality) are those that may warrant further investigation to see if changes to their delivery are necessary to improve their performance. This is the key part of this chart on which to focus. Facets falling in the top left hand corner of the chart (lower in importance but higher in quality) are areas where performance may outscore resident priorities, and may be a consideration for lower resource allocation. 60% 70% 80% 90%
Importance
50%
60%
70%
Quality
Parks and recreation
Natural environment
Community design
Economy
Education, arts, and culture
Health and wellness
Inclusivity and engagement
Mobility
Safety
Utilities
Median
Median
(vs. benchmark*)
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Excellent
29%
Good
54%
Poor
4%Fair
13%
The overall quality of life in
Redlands, 2023
Quality of life
Measuring community livability starts with assessing the quality of life of those who live there, and ensuring that the community is attractive, accessible, and welcoming to all. 2021 2022 2023
Redlands as a place to live
The overall quality of life
85%
78%
89%
Similar
vs.
benchmark*
85%
78%
89%
Similar
vs.
benchmark*
79%
64%
83%
Similar79%
64%
83%
Similar
Please rate each of the following aspects of quality of life in Redlands. (% excellent or good)
2021 2022 2023
Recommend living in Redlands to someone who asks
Remain in Redlands for the next five years
88%
72%
85%
Similar
88%
72%
85%
Similar
84%
77%
85%
Similar
84%
77%
85%
Similar
Please indicate how likely or unlikely you are to do each of the following. (% very or somewhat likely)
2021 2022 2023
Overall image or reputation
75%
61%
81%
Similar
75%
61%
81%
Similar
Please rate each of the following in the Redlands community. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 10 Redlands Regular Meeting 11-21-23
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Excellent
5%
Good
38%
Fair
38%
Poor
19%
Overall confidence in Redlands
government, 2023
Governance
Strong local governments produce results that meet the needs of residents while making the best use of available resources, and are responsive to the present and future needs of the community as a whole.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2021 2022 2023
The value of services for the taxes paid to Redlands
The overall direction that Redlands is taking
The job Redlands government does at welcoming resident
involvement
Overall confidence in Redlands government
Generally acting in the best interest of the community
Being honest
Being open and transparent to the public
Informing residents about issues facing the community
Treating all residents fairly
Treating residents with respect
48%
41%
49%
Similar48%
41%
49%
Similar
49%50% 45%
Similar
49%50% 45%
Similar
49%
33%
42%
Similar
49%
33%
42%
Similar
40%
36%
43%
Similar40%
36%
43%
Similar
45%
38%
41%
Similar
45%
38%
41%
Similar
35%
49% 42%
Similar35%
49% 42%
Similar
Please rate the following categories of Redlands government performance. (% excellent or good)
2021 2022 2023
Public information services
Overall customer service by Redlands employees
59%
61% 56%
Similar
59%
61% 56%
Similar
76%
70%
74%
Similar
vs.
benchmark*
76%
70%
74%
Similar
vs.
benchmark*
Please rate the quality of each of the following services in Redlands. (% excellent or good)
The City of Redlands
The Federal Government
Overall, how would you rate the quality of the services provided by each of the following? (% excellent or good)
11 Redlands Regular Meeting 11-21-23
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Overall confidence in Redlands
government, 2023
Governance
Strong local governments produce results that meet the needs of residents while making the best use of available resources, and are responsive to the present and future needs of the community as a whole.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

The value of services for the taxes paid to Redlands
The overall direction that Redlands is taking
The job Redlands government does at welcoming resident
involvement
Overall confidence in Redlands government
Generally acting in the best interest of the community
Being honest
Being open and transparent to the public
Informing residents about issues facing the community
Treating all residents fairly
Treating residents with respect
35%
49% 42%
Similar35%
49% 42%
Similar
42%
36%
40%
Similar
42%
36%
40%
Similar
40%
48% 43%
Similar40%
48% 43%
Similar
47%
45%
46%
Similar
47%
45%
46%
Similar
56%
48%
56%
Similar
56%
48%
56%
Similar
Please rate the following categories of Redlands government performance. (% excellent or good)
Public information services
Overall customer service by Redlands employees
Please rate the quality of each of the following services in Redlands. (% excellent or good)
2021 2022 2023
The City of Redlands
The Federal Government
65%66% 63%
Similar
65%66% 63%
Similar
32%
39% 31%
Similar32%
39% 31%
Similar
Overall, how would you rate the quality of the services provided by each of the following? (% excellent or good)
12 Redlands Regular Meeting 11-21-23
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Excellent
13%
Good
56%
Fair
26%
Poor
6%
Overall economic health of
Redlands, 2023
Very positive
Somewhat
positive
Neutral
Somewhat
negative
Very negative
3%
19%
44%
27%
7%
What impact, if any, do you think the economy
will have on your family income in the next 6
months? Do you think the impact will be:

Economy
Local governments work together with private and
nonprofit businesses, and with the community at
large, to foster sustainable growth, create jobs,
and promote a thriving local economy.
2021 2022 2023
Redlands as a place to work
Redlands as a place to visit
70%
53%
72%
Similar
70%
53%
72%
Similar
68%
65%
75%
Similar
68%
65%
75%
Similar
Please rate each of the following aspects of quality of life in Redlands. (% excellent or good)
2021 2022 2023
Overall quality of business and service establishments
Variety of business and service establishments
Vibrancy of downtown/commercial area
Employment opportunities
Shopping opportunities
Cost of living
84%
70%
81%
Similar
84%
70%
81%
Similar
72%
61%
72%
Similar
72%
61%
72%
Similar
74%
59%
75%
Higher
74%
59%
75%
Higher
Please rate each of the following in the Redlands community. (% excellent or good)
Economic development
Please rate the quality of each of the following services in Redlands. (% excellent or good)
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:

What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:
(% very or somewhat positive)
2021 2022 2023
Overall economic health
64%
53%
68%
Similar
vs.
benchmark*
64%
53%
68%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 13 Redlands Regular Meeting 11-21-23
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Overall economic health of
Redlands, 2023
Very positive
Somewhat
positive
Neutral
Somewhat
negative
Very negative
What impact, if any, do you think the economy
will have on your family income in the next 6
months? Do you think the impact will be:

Economy
Local governments work together with private and
nonprofit businesses, and with the community at
large, to foster sustainable growth, create jobs,
and promote a thriving local economy.

Redlands as a place to work
Redlands as a place to visit
Please rate each of the following aspects of quality of life in Redlands. (% excellent or good)
Overall quality of business and service establishments
Variety of business and service establishments
Vibrancy of downtown/commercial area
Employment opportunities
Shopping opportunities
Cost of living
52%
38%
51%
Similar
52%
38%
51%
Similar
72%
57%
72%
Higher
72%
57%
72%
Higher
28%
28%
20%
Lower
28%
28%
20%
Lower
Please rate each of the following in the Redlands community. (% excellent or good)
2021 2022 2023
Economic development
53%
51% 52%
Similar
53%
51% 52%
Similar
Please rate the quality of each of the following services in Redlands. (% excellent or good)
2021 2022 2023
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:
26%
18%
22%
Similar
26%
18%
22%
Similar
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:
(% very or somewhat positive)
Overall economic health
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 14 Redlands Regular Meeting 11-21-23
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Excellent
15%
Good
38%
Fair
33%
Poor
14%
Overall quality of the transportation
system in Redlands, 2023
Mobility
The ease with which residents can move about their
communities, whether for commuting, leisure, or recreation, plays a major role in the quality of life for all who live, work, and play in the community.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2021 2022 2023
Traffic flow on major streets
Ease of public parking
Ease of travel by car
Ease of travel by public transportation
Ease of travel by bicycle
Ease of walking
54%
47%
52%
Similar
54%
47%
52%
Similar
41%
36%
43%
Similar
41%
36%
43%
Similar
70%68% 71%
Similar70%68% 71%
Similar
27%
25%
32%
Similar27%
25%
32%
Similar
63%
71% 64%
Similar63%
71% 64%
Similar
69%
59%
68%
Similar
69%
59%
68%
Similar
Please also rate each of the following in the Redlands community. (% excellent or good)
Used public transportation instead of driving
Carpooled with other adults or children instead of driving alone
Walked or biked instead of driving
Please indicate whether or not you have done each of the following in the last 12 months. (% yes)
Traffic enforcement
Traffic signal timing
Street repair
Street cleaning
Street lighting
Sidewalk maintenance
Bus or transit services
Please rate the quality of each of the following services in Redlands. (% excellent or good)
2021 2022 2023
Overall quality of the transportation system
48%
43%
54%
Similar
vs.
benchmark*
48%
43%
54%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
15 Redlands Regular Meeting 11-21-23
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Overallqualityofthetransportation
systeminRedlands,2023
Mobility
Theeasewithwhichresidentscanmoveabouttheir
communities,whetherforcommuting,leisure,orrecreation,
playsamajorroleinthequalityoflifeforallwholive,work,
andplayinthecommunity.
* Comparisontothenationalbenchmarkisshown.Ifnocomparisonisavailable,thisisleftblank.

Trafficflowonmajorstreets
Easeofpublicparking
Easeoftravelbycar
Easeoftravelbypublictransportation
Easeoftravelbybicycle
Easeofwalking
PleasealsorateeachofthefollowingintheRedlandscommunity. (%excellentorgood)
2021 2022 2023
Used public transportation instead of driving
Carpooled with other adults or children instead of driving alone
Walked or biked instead of driving
17%13%
24%
Similar17%13%
24%
Similar
50%
48%
60%
Higher50%
48%
60%
Higher
61%
61%
65%
Similar
61%
61%
65%
Similar
Please indicate whether or not you have done each of the following in the last 12 months. (% yes)
2021 2022 2023
Traffic enforcement
Traffic signal timing
Street repair
Street cleaning
Street lighting
Sidewalk maintenance
Bus or transit services
53%
48%
52%
Similar
53%
48%
52%
Similar
49%
49% 51%
Similar49%
49% 51%
Similar
45%41%
52%
Similar45%41%
52%
Similar
61%
54%
64%
Similar
61%
54%
64%
Similar
60%
55%
60%
Similar
60%
55%
60%
Similar
45%
40%
46%
Similar
45%
40%
46%
Similar
42%
36%
46%
Similar
42%
36%
46%
Similar
Please rate the quality of each of the following services in Redlands. (% excellent or good)
Overallqualityofthetransportationsystem
PleaserateeachofthefollowingcharacteristicsastheyrelatetoRedlandsasawhole. (%excellentorgood)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 16 Redlands Regular Meeting 11-21-23
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Excellent
13%
Good
47%
Fair
32%
Poor
8%
Overall design or layout of
Redlands's residential and
commercial areas, 2023
Community design
A well-designed community enhances the quality of life for its residents by encouraging smart land use and zoning, ensuring that affordable housing is accessible to all, and providing access to parks and other green spaces.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2021 2022 2023
Well-planned residential growth
Well-planned commercial growth
Well-designed neighborhoods
Preservation of the historical or cultural character of the community
Public places where people want to spend time
Variety of housing options
Availability of affordable quality housing
Overall quality of new development
Overall appearance
45%
31%
41%
Similar
45%
31%
41%
Similar
41%
34%
39%
Similar
41%
34%
39%
Similar
59%
44%
54%
Similar
59%
44%
54%
Similar
81%
61%
76%
Higher
81%
61%
76%
Higher
70% 69%
Similar
70% 69%
Similar
Please also rate each of the following in the Redlands community. (% excellent or good)
2021 2022 2023
Your neighborhood as a place to live
88%
67%
81%
Similar
88%
67%
81%
Similar
Please rate each of the following aspects of quality of life in Redlands. (% excellent or good)
Land use, planning and zoning
Code enforcement
Please rate the quality of each of the following services in Redlands. (% excellent or good)
2021 2022 2023
Overall design or layout of residential and commercial
areas
59%
58%
60%
Similar
vs.
benchmark*
59%
58%
60%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
17 Redlands Regular Meeting 11-21-23
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Overall design or layout of
Redlands's residential and
commercial areas, 2023
Community design
A well-designed community enhances the quality of life for its residents by encouraging smart land use and zoning, ensuring that affordable housing is accessible to all, and providing access to parks and other green spaces.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Well-planned residential growth
Well-planned commercial growth
Well-designed neighborhoods
Preservation of the historical or cultural character of the community
Public places where people want to spend time
Variety of housing options
Availability of affordable quality housing
Overall quality of new development
Overall appearance
70%
54%
69%
Similar
70%
54%
69%
Similar
34%
38% 36%
Similar34%
38% 36%
Similar
17%
19% 15%
Lower17%
19% 15%
Lower
44%42%
50%
Similar44%42%
50%
Similar
77%
61%
77%
Similar
77%
61%
77%
Similar
Please also rate each of the following in the Redlands community. (% excellent or good)
Your neighborhood as a place to live
Please rate each of the following aspects of quality of life in Redlands. (% excellent or good)
2021 2022 2023
Land use, planning and zoning
Code enforcement
40%34% 39%
Similar
40%34% 39%
Similar
32%
33% 30%
Lower32%
33% 30%
Lower
Please rate the quality of each of the following services in Redlands. (% excellent or good)
Overall design or layout of residential and commercial
areas
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
18 Redlands Regular Meeting 11-21-23
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Excellent
16%
Good
50%
Fair
29%
Poor
5%
Overall quality of the utility
infrastructure in Redlands, 2023
Utilities
Services such as water, gas, electricity, and internet access play a vital role in ensuring the physical and economic health and well-being of the communities they serve.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2021 2022 2023
Affordable high-speed internet access
Garbage collection
Drinking water
Sewer services
Storm water management
Power (electric and/or gas) utility
Utility billing
46%
43%
51%
Similar46%
43%
51%
Similar
81% 84% 77%
Similar
81% 84% 77%
Similar
63%
60%
62%
Similar
63%
60%
62%
Similar
80% 81% 78%
Similar
80% 81% 78%
Similar
66%
66% 67%
Similar66%
66% 67%
Similar
68%
65%
69%
Similar
68%
65%
69%
Similar
Please rate the quality of each of the following services in Redlands. (% excellent or good)
2021 2022 2023
Overall quality of the utility infrastructure
64%62% 66%
Similar
vs.
benchmark*
64%62% 66%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
19 Redlands Regular Meeting 11-21-23
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Overall quality of the utility
infrastructure in Redlands, 2023
Utilities
Services such as water, gas, electricity, and internet access play a vital role in ensuring the physical and economic health and well-being of the communities they serve.
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank.

Affordable high-speed internet access
Garbage collection
Drinking water
Sewer services
Storm water management
Power (electric and/or gas) utility
Utility billing
57%
60% 54%
Similar
57%
60% 54%
Similar
Please rate the quality of each of the following services in Redlands. (% excellent or good)
Overall quality of the utility infrastructure
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
20 Redlands Regular Meeting 11-21-23
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Excellent
13%
Good
53%
Fair
26%
Poor
7%
Overall feeling of safety in
Redlands, 2023
Safety
Public safety is often the most important task facing local governments. All residents should feel safe and secure in their neighborhoods and in the greater community, and providing robust safety-related services is essential to residents' quality of life.
2021 2022 2023
Overall feeling of safety
65%
43%
67%
Similar
vs.
benchmark*
65%
43%
67%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
2021 2022 2023
In your neighborhood during the day
In Redlands's downtown/commercial area during the day
From property crime
From violent crime
From fire, flood, or other natural disaster
91%
85%
93%
Similar
91%
85%
93%
Similar
86%
69%
82%
Similar
86%
69%
82%
Similar
63%
45%
62%
Similar
63%
45%
62%
Similar
77%
57%
72%
Lower
77%
57%
72%
Lower
78%
62%
76%
Similar
78%
62%
76%
Similar
Please rate how safe or unsafe you feel:
(% very or somewhat safe)
Police/Sheriff services
Crime prevention
Animal control
Ambulance or emergency medical services
Fire services
Fire prevention and education
Emergency preparedness
Please rate the quality of each of the following services in Redlands. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 21 Redlands Regular Meeting 11-21-23
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Overall feeling of safety in
Redlands, 2023
Safety
Public safety is often the most important task facing local governments. All residents should feel safe and secure in their neighborhoods and in the greater community, and providing robust safety-related services is essential to residents' quality of life.

Overall feeling of safety
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
In your neighborhood during the day
In Redlands's downtown/commercial area during the day
From property crime
From violent crime
From fire, flood, or other natural disaster
Please rate how safe or unsafe you feel:
(% very or somewhat safe)
2021 2022 2023
Police/Sheriff services
Crime prevention
Animal control
Ambulance or emergency medical services
Fire services
Fire prevention and education
Emergency preparedness
63%
74% 67%
Similar63%
74% 67%
Similar
62%
40%
58%
Similar
62%
40%
58%
Similar
59%
62% 59%
Similar59%
62% 59%
Similar
77%
82% 77%
Similar77%
82% 77%
Similar
87%
91% 87%
Similar87%
91% 87%
Similar
73%
62%
72%
Similar
73%
62%
72%
Similar
53%
58% 53%
Similar53%
58% 53%
Similar
Please rate the quality of each of the following services in Redlands. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 22 Redlands Regular Meeting 11-21-23
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Excellent
18%
Good
54%
Fair
21%
Poor
7%
Overall quality of natural
environment in Redlands, 2023
Natural environment
The natural environment plays a vital role in the health and well-being of residents. The natural spaces in which residents live and experience their communities has a direct and
profound effect on quality of life.
2021 2022 2023
Cleanliness
Air quality
67%
50%
64%
Similar
67%
50%
64%
Similar
40%
40%
43%
Much
lower40%
40%
43%
Much
lower
Please also rate each of the following in the Redlands community. (% excellent or good)
2021 2022 2023
Preservation of natural areas
Redlands open space
Recycling
Yard waste pick-up
57%
49%
55%
Similar
57%
49%
55%
Similar
50%
54% 51%
Similar50%
54% 51%
Similar
Please rate the quality of each of the following services in Redlands. (% excellent or good)
2021 2022 2023
Overall quality of natural environment
72%62% 72%
Similar
vs.
benchmark*
72%62% 72%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 23 Redlands Regular Meeting 11-21-23
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Overall quality of natural
environment in Redlands, 2023
Natural environment
The natural environment plays a vital role in the health and well-being of residents. The natural spaces in which residents live and experience their communities has a direct and
profound effect on quality of life.

Cleanliness
Air quality
Please also rate each of the following in the Redlands community. (% excellent or good)
Preservation of natural areas
Redlands open space
Recycling
Yard waste pick-up
56%
47%
61%
Similar
56%
47%
61%
Similar
73%
78% 72%
Similar73%
78% 72%
Similar
Please rate the quality of each of the following services in Redlands. (% excellent or good)
Overall quality of natural environment
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 24 Redlands Regular Meeting 11-21-23
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Excellent
21%
Good
47%
Fair
23%
Poor
9%
Overall quality of parks and
recreation opportunities, 2023
Parks and recreation
"There are no communities that pride themselves on their quality of life, promote themselves as a desirable location for businesses to relocate, or maintain that they are
environmental stewards of their natural resources, without such communities having a robust, active system of parks and recreation programs for public use and enjoyment."
- National Recreation and Park Association
2021 2022 2023
Availability of paths and walking trails
Fitness opportunities
Recreational opportunities
63% 72% 61%
Similar
63% 72% 61%
Similar
70%68% 70%
Similar
70%68% 70%
Similar
60% 70% 64%
Similar
60% 70% 64%
Similar
Please also rate each of the following in the Redlands community. (% excellent or good)
2021 2022 2023
City parks
Recreation programs or classes
Recreation centers or facilities
65%
58%
70%
Similar
65%
58%
70%
Similar
66%
59%
67%
Similar
66%
59%
67%
Similar
Please rate the quality of each of the following services in Redlands. (% excellent or good)
2021 2022 2023
Overall quality of parks and recreation opportunities
65%58% 68%
Similar
vs.
benchmark*
65%58% 68%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 25 Redlands Regular Meeting 11-21-23
250 of 835
Overall quality of parks and
recreation opportunities, 2023
Parks and recreation
"There are no communities that pride themselves on their quality of life, promote themselves as a desirable location for businesses to relocate, or maintain that they are
environmental stewards of their natural resources, without such communities having a robust, active system of parks and recreation programs for public use and enjoyment."
- National Recreation and Park Association
Availability of paths and walking trails
Fitness opportunities
Recreational opportunities
Please also rate each of the following in the Redlands community. (% excellent or good)
City parks
Recreation programs or classes
Recreation centers or facilities
64%
54%
68%
Similar
64%
54%
68%
Similar
Please rate the quality of each of the following services in Redlands. (% excellent or good)
Overall quality of parks and recreation opportunities
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 26 Redlands Regular Meeting 11-21-23
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Excellent
17%
Good
50%
Fair
27%
Poor
5%
Overall health and wellness
opportunities in Redlands, 2023
Health and wellness
The characteristics of and amenities available in the
communities in which people live has a direct impact on the health and wellness of residents, and thus, on their quality of life overall.
2021 2022 2023
Availability of affordable quality food
Availability of affordable quality health care
Availability of preventive health services
Availability of affordable quality mental health care
57%
68% 55%
Similar57%
68% 55%
Similar
60%
47%
55%
Similar
60%
47%
55%
Similar
52%
61% 50%
Similar52%
61% 50%
Similar
46%
31%
40%
Similar
46%
31%
40%
Similar
Please also rate each of the following in the Redlands community. (% excellent or good)
2021 2022 2023
Health services
70%
53%
62%
Similar
70%
53%
62%
Similar
Please rate the quality of each of the following services in Redlands. (% excellent or good)
Please rate your overall health.

Please rate your overall health.
(% excellent or very good)
2021 2022 2023
Overall health and wellness opportunities
69%
57%
68%
Similar
vs.
benchmark*
69%
57%
68%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 27 Redlands Regular Meeting 11-21-23
252 of 835
Overall health and wellness
opportunities in Redlands, 2023
Health and wellness
The characteristics of and amenities available in the
communities in which people live has a direct impact on the health and wellness of residents, and thus, on their quality of life overall.

Availability of affordable quality food
Availability of affordable quality health care
Availability of preventive health services
Availability of affordable quality mental health care
Please also rate each of the following in the Redlands community. (% excellent or good)
Health services
Please rate the quality of each of the following services in Redlands. (% excellent or good)
2021 2022 2023
Please rate your overall health.
69%
67% 68%
Similar
69%
67% 68%
Similar
Please rate your overall health.
(% excellent or very good)
Overall health and wellness opportunities
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 28 Redlands Regular Meeting 11-21-23
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Excellent
31%
Good
40%
Fair
22%
Poor
6%
Overall opportunities for education,
culture and the arts, 2023
Education, arts, and culture
Participation in the arts, in educational opportunities, and in cultural activities is linked to increased civic engagement, greater social tolerance, and enhanced enjoyment of the local community.
2021 2022 2023
Opportunities to attend cultural/arts/music activities
Community support for the arts
Availability of affordable quality childcare/preschool
K-12 education
Adult educational opportunities
Opportunities to attend special events and festivals
71%
62%
75%
Higher
71%
62%
75%
Higher
76%
59%
77%
Higher
76%
59%
77%
Higher
50%
36%
47%
Similar
50%
36%
47%
Similar
68%
75% 69%
Similar68%
75% 69%
Similar
66%
46%
58%
Similar
66%
46%
58%
Similar
71%
61%
73%
Similar
71%
61%
73%
Similar
Please also rate each of the following in the Redlands community. (% excellent or good)
Public library services
Please rate the quality of each of the following services in Redlands. (% excellent or good)
2021 2022 2023
Overall opportunities for education, culture, and the arts 70%
58%
72%
Similar
vs.
benchmark*
70%
58%
72%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 29 Redlands Regular Meeting 11-21-23
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Overall opportunities for education,
culture and the arts, 2023
Education, arts, and culture
Participation in the arts, in educational opportunities, and in cultural activities is linked to increased civic engagement, greater social tolerance, and enhanced enjoyment of the local community.

Opportunities to attend cultural/arts/music activities
Community support for the arts
Availability of affordable quality childcare/preschool
K-12 education
Adult educational opportunities
Opportunities to attend special events and festivals
Please also rate each of the following in the Redlands community. (% excellent or good)
2021 2022 2023
Public library services
87%
70%
81%
Similar
87%
70%
81%
Similar
Please rate the quality of each of the following services in Redlands. (% excellent or good)
Overall opportunities for education, culture, and the arts Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 30 Redlands Regular Meeting 11-21-23
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Excellent
17%
Good
45%
Fair
26%
Poor
12%
Residents' connection and
engagement with their
community, 2023
Inclusivity and engagement
Inclusivity refers to a cultural and environmental feeling of belonging; residents who feel invited to participate within their communities feel more included, involved, and engaged than those who do not.
2021 2022 2023
Redlands as a place to raise children
Redlands as a place to retire
Sense of community
83%
69%
88%
Similar
83%
69%
88%
Similar
62%
55%
71%
Similar62%
55%
71%
Similar
61%
53%
70%
Similar61%
53%
70%
Similar
Please rate each of the following aspects of quality of life in Redlands. (% excellent or good)
2021 2022 2023
Residents' connection and engagement with their
community
58%
50%
63%
Similar
vs.
benchmark*
58%
50%
63%
Similar
vs.
benchmark*
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
2021 2022 2023
Making all residents feel welcome
Attracting people from diverse backgrounds
Valuing/respecting residents from diverse backgrounds
Taking care of vulnerable residents
60%
58%
68%
Similar
60%
58%
68%
Similar
Please rate the job you feel the Redlands community does at each of the following. (% excellent or good)
Sense of civic/community pride
Neighborliness of residents
Opportunities to participate in social events and activities Opportunities to volunteer
Opportunities to participate in community matters
Openness and acceptance of the community toward people
of diverse backgrounds
Please also rate each of the following in the Redlands community. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 31 Redlands Regular Meeting 11-21-23
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Residents' connection and
engagement with their
community, 2023
Inclusivity and engagement
Inclusivity refers to a cultural and environmental feeling of belonging; residents who feel invited to participate within their communities feel more included, involved, and engaged than those who do not.

Redlands as a place to raise children
Redlands as a place to retire
Sense of community
Please rate each of the following aspects of quality of life in Redlands. (% excellent or good)
Residents' connection and engagement with their
community
Please rate each of the following characteristics as they relate to Redlands as a whole. (% excellent or good)
Making all residents feel welcome
Attracting people from diverse backgrounds
Valuing/respecting residents from diverse backgrounds
Taking care of vulnerable residents
53%51%
58%
Similar53%51%
58%
Similar
52%
52%
61%
Similar52%
52%
61%
Similar
44%
42%
49%
Similar44%
42%
49%
Similar
Please rate the job you feel the Redlands community does at each of the following. (% excellent or good)
2021 2022 2023
Sense of civic/community pride
Neighborliness of residents
Opportunities to participate in social events and activities Opportunities to volunteer
Opportunities to participate in community matters
Openness and acceptance of the community toward people
of diverse backgrounds
64%
55%
69%
Similar
64%
55%
69%
Similar
61%
51%
59%
Similar
61%
51%
59%
Similar
69%
60%
71%
Similar
69%
60%
71%
Similar
68%
66%
74%
Similar
68%
66%
74%
Similar
63%
55%
61%
Similar
63%
55%
61%
Similar
47%
54% 51%
Similar47%
54% 51%
Similar
Please also rate each of the following in the Redlands community. (% excellent or good)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 32 Redlands Regular Meeting 11-21-23
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Residents' participation levels
2021 2022 2023
Contacted the City of Redlands for help or information
Contacted Redlands elected officials to express your opinion Attended a local public meeting
Watched a local public meeting
Volunteered your time to some group/activity
Campaigned or advocated for a local issue, cause, or candidate Voted in your most recent local election
52%
50%
53%
Similar
vs.
benchmark*
52%
50%
53%
Similar
vs.
benchmark*
19%
19% 13%
Similar
19%
19% 13%
Similar
20%
21% 18%
Similar
20%
21% 18%
Similar
31%
33%
26%
Similar
31%
33%
26%
Similar
34%
43% 38%
Similar34%
43% 38%
Similar
22%24% 12%
Similar
22%24% 12%
Similar
83%
77%
81%
Similar
83%
77%
81%
Similar
Please indicate whether or not you have done each of the following in the last 12 months. (% yes)
2021 2022 2023
Access the internet from your home
Access the internet from your cell phone
Visit social media sites
Use or check email
Share your opinions online
Shop online
92%
87%
91%
Similar
92%
87%
91%
Similar
91%90% 94%
Similar91%90% 94%
Similar
In general, how many times do you:
(% a few times a week or more)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 33 Redlands Regular Meeting 11-21-23
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Residents' participation levels
Contacted the City of Redlands for help or information
Contacted Redlands elected officials to express your opinion Attended a local public meeting
Watched a local public meeting
Volunteered your time to some group/activity
Campaigned or advocated for a local issue, cause, or candidate Voted in your most recent local election
Please indicate whether or not you have done each of the following in the last 12 months. (% yes)
Access the internet from your home
Access the internet from your cell phone
Visit social media sites
Use or check email
Share your opinions online
Shop online
91%90% 94%
Similar91%90% 94%
Similar
73%
79% 76%
Similar73%
79% 76%
Similar
94%94% 96%
Similar94%94% 96%
Similar
27%
37% 30%
Similar27%
37% 30%
Similar
52%
60% 53%
Similar52%
60% 53%
Similar
In general, how many times do you:
(% a few times a week or more)
* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 34 Redlands Regular Meeting 11-21-23
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To what degree, if at all, is homelessness a
problem in the City of Redlands?
Major problem
Moderate problem
Minor problem
Not a problem
Please rate how important, if at
all, you think it is for the City of
Redlands to implement each of
the following to help address
homelessness.

Providing emergency shelter Essential
Very important
Somewhat important
Not at all important
Providing transitional housing, which is
available for a limited period, and offers
structure, supervision, addiction and mental
health support, life skills, and in some cases,
education and training
Essential
Very important
Somewhat important
Not at all important
Creating affordable, permanent housing Essential
Very important
Somewhat important
Not at all important
Enforcing "no camping" ordinances in public
parks and rights of way
Essential
Very important
Somewhat important
Not at all important
Providing access to healthcare and substance
abuse treatment
Essential
Very important
Somewhat important
Not at all important
Continuing to help fund organizations that
provide services to people experiencing
homelessness in the Redlands Community
Essential
Very important
Somewhat important
Notatallimportant
IftheCityweretocommit
additionalresources,please
indicatehowmuchofapriority,if
atall,eachofthefollowingwould
be.

Diversity,Equity&Inclusion Majorpriority
Minorpriority
Notapriority
Downtownparking Majorpriority
Minorpriority
Notapriority
Homelessness Majorpriority
Minorpriority
Notapriority
Publicsafety(Police&Fire) Majorpriority
Minorpriority
Notapriority
Qualityoflife(parks,recreation,library&
culturalamenities)
Majorpriority
Minorpriority
Notapriority
Sustainability&Climatechange Majorpriority
Minorpriority
Notapriority
Pleaseindicatewhichoneofthefollowing
shouldbethetoppriorityfortheCity.

Diversity,Equity&Inclu..

Downtownparking
Homelessness
Publicsafety(Police&F..

Qualityoflife(parks,re..

Sustainability&Climate..

Howmuch,ifatall,wouldyousupportadding
meteredparkingtoaddressparking
availabilityindowntownRedlands?
Stronglysupport
Somewhatsupport
Somewhatoppose
Stronglyoppose
0%
13%
37%
50%
7%
22%
40%
30%
9%
14%
34%
43%
11%
19%
32%
38%
11%
12%
23%
54%
6%
15%
37%
43%
7%
17%
35%
41%
Custom questions
Below are the complete set of responses to each custom question on the survey. By default, “don’t know” responses are excluded, but may be added to the table using the response filter below.

Include "don't know"
No
35 Redlands Regular Meeting 11-21-23
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To what degree, if at all, is homelessness a
problem in the City of Redlands?
Major problem
Moderate problem
Minor problem
Not a problem
Please rate how important, if at
all, you think it is for the City of
Redlands to implement each of
the following to help address
homelessness.

Providing emergency shelter Essential
Very important
Somewhat important
Not at all important
Providing transitional housing, which is
available for a limited period, and offers
structure, supervision, addiction and mental
health support, life skills, and in some cases,
education and training
Essential
Very important
Somewhat important
Not at all important
Creating affordable, permanent housing Essential
Very important
Somewhat important
Not at all important
Enforcing "no camping" ordinances in public
parks and rights of way
Essential
Very important
Somewhat important
Not at all important
Providing access to healthcare and substance
abuse treatment
Essential
Very important
Somewhat important
Not at all important
Continuing to help fund organizations that
provide services to people experiencing
homelessness in the Redlands Community
Essential
Very important
Somewhat important
Not at all important
If the City were to commit
additional resources, please
indicate how much of a priority, if
at all, each of the following would
be.

Diversity, Equity & Inclusion Major priority
Minor priority
Not a priority
Downtown parking Major priority
Minor priority
Not a priority
Homelessness Major priority
Minor priority
Not a priority
Public safety (Police & Fire) Major priority
Minor priority
Not a priority
Quality of life (parks, recreation, library &
cultural amenities)
Major priority
Minor priority
Not a priority
Sustainability & Climate change Major priority
Minor priority
Not a priority
Please indicate which one of the following
should be the top priority for the City.

Diversity, Equity & Inclu..

Downtown parking
Homelessness
Public safety (Police & F..

Quality of life (parks, re..

Sustainability & Climate..

How much, if at all, would you support adding
metered parking to address parking
availability in downtown Redlands?
Strongly support
Somewhat support
Somewhat oppose
Strongly oppose
7%
17%
35%
41%
34%
33%
33%
29%
38%
33%
6%
19%
75%
6%
26%
68%
8%
44%
48%
21%
29%
50%
16%
8%
25%
36%
7%
8%
56%
19%
15%
11%
Custom questions
Below are the complete set of responses to each custom question on the survey. By default, “don’t know” responses are excluded, but may be added to the table using the response filter below.

Include "don't know"
No
36 Redlands Regular Meeting 11-21-23
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% positive
Rank
Number of
communities
Percentile
Please rate each of the
following aspects of
quality of life in Redlands.

Redlands as a place to live Similar
Your neighborhood as a place to live Similar
Redlands as a place to raise children Similar
Redlands as a place to work Similar
Redlands as a place to visit Similar
Redlands as a place to retire Similar
The overall quality of life Similar
Sense of community Similar
Please rate each of the
following characteristics
as they relate to Redlands
as a whole.

Overall economic health Similar
Overall quality of the transportation system Similar
Overall design or layout of residential and commercial areas Similar Overall quality of the utility infrastructure Similar
Overall feeling of safety Similar
Overall quality of natural environment Similar
Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Similar
Overall opportunities for education, culture, and the arts Similar Residents' connection and engagement with their community Similar eachofthefollowing.

Recommend living in Redlands to someone who asks Similar Remain in Redlands for the next five years Similar
4535419589%
2931622581%
4635819388%
5835014572%
703149475%
6635511971%
4837219283%
6832310470%
5030815368%
5925210254%
5230114460%
5224311666%
2634325467%
2531023172%
2224919368%
4030318168%
763057472%
642468863%
4930815885%
National benchmark tables
This table contains the comparisons of Redlands's results to those from other communities. The first column shows the comparison of Redlands's rating to the benchmark. Redlands's results are noted as being “higher”, “lower” or “similar” to the benchmark, meaning that the average rating given by Redlands residents is statistically similar to or different than the benchmark. The second column is Redlands's “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good). The third column is the rank assigned to Redlands's rating among communities where a similar question was asked. The fourth column is the number of communities that asked a similar question. The fifth column shows the percentile for Redlands's result -- that is what percent of surveyed communities had a lower rating than Redlands.

Please indicate how likely
or unlikely you are to do
each of the following.
37 Redlands Regular Meeting 11-21-23
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Please indicate how likely
or unlikely you are to do
each of the following.

Similar
Remain in Redlands for the next five years Similar
Please rate how safe or
unsafe you feel:

In your neighborhood during the day Similar
In Redlands's downtown/commercial area during the day Similar From property crime Similar
From violent crime Lower
From fire, flood, or other natural disaster Similar
Please rate the job you feel
the Redlands community
does at each of the
following.

Making all residents feel welcome Similar
Attracting people from diverse backgrounds Similar
Valuing/respecting residents from diverse backgrounds Similar Taking care of vulnerable residents Similar
Please rate each of the
following in the Redlands
community.

Overall quality of business and service establishments Similar Variety of business and service establishments Similar
Vibrancy of downtown/commercial area Higher
Employment opportunities Similar
Shopping opportunities Higher
Cost of living Lower
Overall image or reputation Similar
Please also rate each of the
following in the Redlands
community.

Traffic flow on major streets Similar
Ease of public parking Similar
Ease of travel by car Similar
Ease of travel by public transportation Similar
Ease of travel by bicycle Similar
Ease of walking Similar
Well-planned residential growth Similar
Well-planned commercial growth Similar
Well-designed neighborhoods Similar
Preservation of the historical or cultural character of the community
Higher
6030612385%
3632520793%
2131524882%
1825420962%
1625421372%
2924517376%
3525116368%
5224811858%
3624916061%
3524515949%
753107881%
762465972%
852904375%
6232112151%
823135572%
1630125320%
733499581%
5032416052%
2229022743%
4731816971%
4729215532%
763187564%
5532114368%
4624713341%
3824715239%
4324514054%
38 Redlands Regular Meeting 11-21-23
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Please also rate each of the
following in the Redlands
community.

Well-designed neighborhoods Similar
Preservation of the historical or cultural character of the community
Higher
Public places where people want to spend time Similar
Variety of housing options Similar
Availability of affordable quality housing Lower
Overall quality of new development Similar
Overall appearance Similar
Cleanliness Similar
Air quality Much lower
Availability of paths and walking trails Similar
Fitness opportunities Similar
Recreational opportunities Similar
Availability of affordable quality food Similar
Availability of affordable quality health care Similar
Availability of preventive health services Similar
Availability of affordable quality mental health care Similar Opportunities to attend cultural/arts/music activities Higher Community support for the arts Higher
Availability of affordable quality childcare/preschool Similar K-12 education Similar
Adult educational opportunities Similar
Sense of civic/community pride Similar
Neighborliness of residents Similar
Opportunities to participate in social events and activities Similar Opportunities to attend special events and festivals Similar Opportunities to volunteer Similar
Opportunities to participate in community matters Similar Openness and acceptance of the community toward people of diverse backgrounds
Similar
932441676%
6629610169%
3430820436%
1632927615%
4231918350%
5032816377%
2732523764%
429728643%
3332121561%
4329817070%
3831519564%
3329519655%
3630219455%
3428919150%
5229314040%
903112975%
932441777%
5730413047%
4730616169%
5329713858%
622459369%
2929721059%
763067371%
763007273%
6530110474%
4630216261%
39 Redlands Regular Meeting 11-21-23
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Please also rate each of the
following in the Redlands
community.

Similar
Openness and acceptance of the community toward people of diverse backgrounds
Similar
Please indicate whether or
not you have done each of
the following in the last 12
months.

Contacted the City of Redlands for help or information Similar Contacted Redlands elected officials to express your opinion Similar Attended a local public meeting Similar
Watched a local public meeting Similar
Volunteered your time to some group/activity Similar
Campaigned or advocated for a local issue, cause, or candidate Similar Voted in your most recent local election Similar
Used public transportation instead of driving Similar
Carpooled with other adults or children instead of driving alone Higher Walked or biked instead of driving Similar
Please rate the quality of
each of the following
services in Redlands.

Public information services Similar
Economic development Similar
Traffic enforcement Similar
Traffic signal timing Similar
Street repair Similar
Street cleaning Similar
Street lighting Similar
Sidewalk maintenance Similar
Bus or transit services Similar
Land use, planning and zoning Similar
Code enforcement Lower
Affordable high-speed internet access Similar
Garbage collection Similar
Drinking water Similar
Sewer services Similar
Storm water management Similar
2231924851%
753247953%
2829421113%
4729815818%
5928711626%
733018238%
1629124312%
702447281%
712768124%
942931760%
702958865%
1731025756%
4930515552%
2334426552%
4030218251%
6034313552%
4531117064%
3733220760%
2931122046%
4728214946%
2931322239%
1533628630%
5424111051%
2932222977%
2730922662%
4930715678%
40 Redlands Regular Meeting 11-21-23
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Please rate the quality of
each of the following
services in Redlands.

Sewer services Similar
Storm water management Similar
Power (electric and/or gas) utility Similar
Utility billing Similar
Police/Sheriff services Similar
Crime prevention Similar
Animal control Similar
Ambulance or emergency medical services Similar
Fire services Similar
Fire prevention and education Similar
Emergency preparedness Similar
Preservation of natural areas Similar
Redlands open space Similar
Recycling Similar
Yard waste pick-up Similar
City parks Similar
Recreation programs or classes Similar
Recreation centers or facilities Similar
Health services Similar
Public library services Similar
Overall customer service by Redlands employees Similar
Please rate the following
categories of Redlands
government performance.

The value of services for the taxes paid to Redlands Similar The overall direction that Redlands is taking Similar
The job Redlands government does at welcoming resident
involvement
Similar
Overall confidence in Redlands government Similar
Generally acting in the best interest of the community Similar Being honest Similar
Being open and transparent to the public Similar
4131818867%
2226720969%
1628624154%
1836530067%
2534225658%
2231924959%
1631326277%
1733227487%
1930624772%
2130824353%
2629622055%
1929423951%
2932623061%
4928914872%
1932125970%
4731616767%
5130414868%
4228216362%
4131818881%
2935124774%
3735622549%
2833524245%
2233225742%
2730422143%
1930824941%
1729924742%
41 Redlands Regular Meeting 11-21-23
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Please rate the following
categories of Redlands
government performance.

Being honest Similar
Being open and transparent to the public Similar
Informing residents about issues facing the community Similar Treating all residents fairly Similar
Treating residents with respect Similar
Overall, how would you
rate the quality of the
services provided by each
of the following?
The City of Redlands Similar
The Federal Government Similar
Please rate how important,
if at all, you think it is for
the Redlands community to
focus on each of the
following in the coming
two years.

Overall economic health Similar
Overall quality of the transportation system Similar
Overall design or layout of residential and commercial areas Similar Overall quality of the utility infrastructure Similar
Overall feeling of safety Similar
Overall quality of natural environment Similar
Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Similar
Overall opportunities for education, culture, and the arts Similar Residents' connection and engagement with their community Similar In general, how many times
do you:

Access the internet from your home Similar
Access the internet from your cell phone Similar
Visit social media sites Similar
Use or check email Similar
Share your opinions online Similar
Shop online Similar
Please rate your overall health. Similar
What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:

Similar
2125119840%
2225619943%
2130523946%
2224819256%
3035124663%
3629118731%
3328418888%
1124321764%
6128511078%
662438391%
792855993%
6028511386%
3824415079%
5028514378%
772846579%
812845477%
2124319291%
4524513494%
2024419676%
3524516096%
5924510030%
3824415053%
4529116068%
5829312322%
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Please rate each of the following
aspects of quality of life in Redlands.

Redlands as a place to live Excellent
Good
Fair
Poor
Your neighborhood as a place to live Excellent
Good
Fair
Poor
Redlands as a place to raise children Excellent
Good
Fair
Poor
Redlands as a place to work Excellent
Good
Fair
Poor
Redlands as a place to visit Excellent
Good
Fair
Poor
Redlands as a place to retire Excellent
Good
Fair
Poor
The overall quality of life Excellent
Good
Fair
Poor
Excellent
1%
N=6
10%
N=48
57%
N=269
32%
N=149
4%
N=17
15%
N=71
52%
N=243
30%
N=142
2%
N=10
9%
N=38
61%
N=250
27%
N=111
8%
N=30
20%
N=74
50%
N=185
21%
N=79
4%
N=19
21%
N=96
48%
N=220
27%
N=124
10%
N=40
19%
N=81
40%
N=171
31%
N=130
4%
N=18
13%
N=61
54%
N=254
29%
N=136
Complete set of frequencies
This dashboard contains a complete set of responses to each question on the survey. By default, "don't know" responses are excluded, but may be added to the table using the response filter to the right. In some tables, the percentages may not sum to 100%; this is either because the question permitted the respondent to "choose all that apply", or for a question that asked the respondent to select one answer, it is due to the customary practice of rounding values to the nearest whole number. 43 Redlands Regular Meeting 11-21-23
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Please rate each of the following
aspects of quality of life in Redlands.

The overall quality of life Poor
Sense of community Excellent
Good
Fair
Poor
Please rate each of the following
characteristics as they relate to
Redlands as a whole.

Overall economic health Excellent
Good
Fair
Poor
Overall quality of the transportation system Excellent
Good
Fair
Poor
Overall design or layout of residential and
commercial areas
Excellent
Good
Fair
Poor
Overall quality of the utility infrastructure Excellent Good
Fair
Poor
Overall feeling of safety Excellent
Good
Fair
Poor
Overall quality of natural environment Excellent
Good
Fair
Poor
Overall quality of parks and recreation
opportunities
Excellent
Good
Fair
Poor
10%
N=46
20%
N=95
44%
N=204
26%
N=122
6%
N=24
26%
N=114
56%
N=246
13%
N=55
14%
N=61
33%
N=146
38%
N=172
15%
N=69
8%
N=37
32%
N=149
47%
N=215
13%
N=62
5%
N=22
29%
N=134
50%
N=233
16%
N=74
7%
N=33
26%
N=121
53%
N=249
13%
N=63
7%
N=34
21%
N=96
54%
N=247
18%
N=81
9%
N=40
23%
N=108
47%
N=218
21%
N=96
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Please rate each of the following
characteristics as they relate to
Redlands as a whole.

Overall quality of parks and recreation
opportunities
Fair
Poor
Overall health and wellness opportunities Excellent
Good
Fair
Poor
Overall opportunities for education, culture, and
the arts
Excellent
Good
Fair
Poor
Residents' connection and engagement with their
community
Excellent
Good
Fair
Poor
Please indicate how likely or unlikely
you are to do each of the following.

Recommend living in Redlands to someone who
asks
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Remain in Redlands for the next five years Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Please rate how safe or unsafe you
feel:

In your neighborhood during the day Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
In Redlands's downtown/commercial area during
the day
Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
Very safe
9%
N=40
5%
N=22
27%
N=120
50%
N=224
17%
N=77
6%
N=29
22%
N=101
40%
N=185
31%
N=144
12%
N=53
26%
N=117
45%
N=206
17%
N=78
7%
N=32
8%
N=36
31%
N=140
55%
N=251
8%
N=37
7%
N=33
22%
N=101
63%
N=295
0%
N=
3%
N=13
4%
N=17
29%
N=134
65%
N=303
2%
N=11
6%
N=27
10%
N=47
39%
N=185
42%
N=199
45 Redlands Regular Meeting 11-21-23
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Please rate how safe or unsafe you
feel:

In Redlands's downtown/commercial area during
the day Very unsafe
From property crime Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
From violent crime Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
From fire, flood, or other natural disaster Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe
Please rate the job you feel the
Redlands community does at each of
the following.

Making all residents feel welcome Excellent
Good
Fair
Poor
Attracting people from diverse backgrounds Excellent
Good
Fair
Poor
Valuing/respecting residents from diverse
backgrounds
Excellent
Good
Fair
Poor
Taking care of vulnerable residents Excellent
Good
Fair
Poor
Excellent
4%
N=20
18%
N=81
16%
N=76
47%
N=218
14%
N=66
3%
N=15
12%
N=55
13%
N=62
49%
N=230
22%
N=105
1%
N=3
4%
N=18
20%
N=91
45%
N=208
30%
N=138
9%
N=39
23%
N=103
52%
N=226
16%
N=71
14%
N=59
28%
N=120
39%
N=165
19%
N=80
14%
N=59
26%
N=111
45%
N=193
16%
N=70
23%
N=91
28%
N=115
35%
N=143
14%
N=56
46 Redlands Regular Meeting 11-21-23
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Please rate the job you feel the
Redlands community does at each of
the following. Taking care of vulnerable residents Poor Please rate each of the following in
the Redlands community.

Overall quality of business and service
establishments
Excellent
Good
Fair
Poor
Variety of business and service establishments Excellent Good
Fair
Poor
Vibrancy of downtown/commercial area Excellent
Good
Fair
Poor
Employment opportunities Excellent
Good
Fair
Poor
Shopping opportunities Excellent
Good
Fair
Poor
Cost of living Excellent
Good
Fair
Poor
Overall image or reputation Excellent
Good
Fair
Poor
Please also rate each of the following
in the Redlands community.

Traffic flow on major streets Excellent
Good
Fair
Poor
3%
N=12
16%
N=76
58%
N=272
23%
N=106
7%
N=34
20%
N=95
51%
N=239
21%
N=99
3%
N=15
22%
N=103
50%
N=232
24%
N=113
10%
N=34
38%
N=125
40%
N=129
12%
N=38
7%
N=33
20%
N=94
48%
N=220
25%
N=114
32%
N=146
48%
N=221
18%
N=81
2%
N=9
4%
N=16
16%
N=73
48%
N=225
32%
N=150
15%
N=71
33%
N=152
43%
N=202
9%
N=41
47 Redlands Regular Meeting 11-21-23
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Please also rate each of the following
in the Redlands community.

Traffic flow on major streets
Fair
Poor
Ease of public parking Excellent
Good
Fair
Poor
Ease of travel by car Excellent
Good
Fair
Poor
Ease of travel by public transportation Excellent
Good
Fair
Poor
Ease of travel by bicycle Excellent
Good
Fair
Poor
Ease of walking Excellent
Good
Fair
Poor
Well-planned residential growth Excellent
Good
Fair
Poor
Well-planned commercial growth Excellent
Good
Fair
Poor
Well-designed neighborhoods Excellent
Good
Fair
15%
N=71
18%
N=81
39%
N=178
36%
N=166
7%
N=32
5%
N=22
24%
N=113
52%
N=242
19%
N=89
34%
N=96
34%
N=98
26%
N=74
6%
N=17
7%
N=23
30%
N=103
46%
N=158
18%
N=63
10%
N=46
22%
N=101
46%
N=211
21%
N=96
21%
N=79
38%
N=144
31%
N=118
10%
N=37
27%
N=100
35%
N=130
32%
N=120
7%
N=25
33%
N=140
43%
N=181
11%
N=46
48 Redlands Regular Meeting 11-21-23
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Please also rate each of the following
in the Redlands community.

Well-designed neighborhoods
Good
Fair
Poor
Preservation of the historical or cultural character
of the community
Excellent
Good
Fair
Poor
Public places where people want to spend time Excellent Good
Fair
Poor
Variety of housing options Excellent
Good
Fair
Poor
Availability of affordable quality housing Excellent
Good
Fair
Poor
Overall quality of new development Excellent
Good
Fair
Poor
Overall appearance Excellent
Good
Fair
Poor
Cleanliness Excellent
Good
Fair
Poor
Air quality Excellent
Good
13%
N=56
33%
N=140
7%
N=31
17%
N=78
39%
N=176
37%
N=169
9%
N=42
22%
N=99
49%
N=224
21%
N=95
19%
N=77
46%
N=190
28%
N=117
7%
N=31
53%
N=216
32%
N=130
14%
N=57
1%
N=6
14%
N=54
36%
N=137
44%
N=169
7%
N=25
6%
N=26
18%
N=81
58%
N=270
19%
N=86
11%
N=53
25%
N=116
51%
N=239
13%
N=62
37%
N=170
5%
N=25
49 Redlands Regular Meeting 11-21-23
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Please also rate each of the following
in the Redlands community.

Air quality
Excellent
Good
Fair
Poor
Availability of paths and walking trails Excellent
Good
Fair
Poor
Fitness opportunities Excellent
Good
Fair
Poor
Recreational opportunities Excellent
Good
Fair
Poor
Availability of affordable quality food Excellent
Good
Fair
Poor
Availability of affordable quality health care Excellent Good
Fair
Poor
Availability of preventive health services Excellent
Good
Fair
Poor
Availability of affordable quality mental health
care
Excellent
Good
Fair
Poor
Excellent
18%
N=83
39%
N=178
37%
N=170
12%
N=52
27%
N=120
43%
N=189
19%
N=83
6%
N=24
24%
N=106
50%
N=216
20%
N=88
8%
N=35
28%
N=121
47%
N=198
17%
N=73
11%
N=49
34%
N=158
42%
N=191
13%
N=61
15%
N=62
30%
N=125
45%
N=187
10%
N=41
11%
N=43
39%
N=151
37%
N=144
12%
N=47
25%
N=71
35%
N=101
30%
N=86
10%
N=28
50 Redlands Regular Meeting 11-21-23
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Please also rate each of the following
in the Redlands community.

Availability of affordable quality mental health
care Poor
Opportunities to attend cultural/arts/music
activities
Excellent
Good
Fair
Poor
Community support for the arts Excellent
Good
Fair
Poor
Availability of affordable quality
childcare/preschool
Excellent
Good
Fair
Poor
K-12 education Excellent
Good
Fair
Poor
Adult educational opportunities Excellent
Good
Fair
Poor
Sense of civic/community pride Excellent
Good
Fair
Poor
Neighborliness of residents Excellent
Good
Fair
Poor
Opportunities to participate in social events and
activities
Excellent
Good
Fair
Poor
4%
N=18
21%
N=94
39%
N=172
36%
N=158
4%
N=19
19%
N=80
40%
N=171
37%
N=159
16%
N=37
37%
N=83
39%
N=88
7%
N=17
8%
N=25
23%
N=75
47%
N=153
22%
N=72
13%
N=35
29%
N=78
45%
N=121
13%
N=36
9%
N=40
22%
N=93
49%
N=211
20%
N=85
10%
N=44
31%
N=139
49%
N=222
10%
N=44
8%
N=32
22%
N=93
48%
N=206
23%
N=98
51 Redlands Regular Meeting 11-21-23
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Please also rate each of the following
in the Redlands community.

Opportunities to participate in social events and
activities
Fair
Poor
Opportunities to attend special events and
festivals
Excellent
Good
Fair
Poor
Opportunities to volunteer Excellent
Good
Fair
Poor
Opportunities to participate in community
matters
Excellent
Good
Fair
Poor
Openness and acceptance of the community
toward people of diverse backgrounds
Excellent
Good
Fair
Poor
Please indicate whether or not you
have done each of the following in the
last 12 months.

Contacted the City of Redlands for help or
information
No
Yes
Contacted Redlands elected officials to express
your opinion
No
Yes
Attended a local public meeting No
Yes
Watched a local public meeting No
Yes
Volunteered your time to some group/activity No
Yes
Campaigned or advocated for a local issue, cause,
or candidate
No
Yes
Voted in your most recent local election No
Yes
No
8%
N=32
5%
N=24
22%
N=95
44%
N=192
28%
N=123
9%
N=34
17%
N=64
47%
N=174
27%
N=101
11%
N=43
28%
N=108
43%
N=167
17%
N=66
18%
N=71
32%
N=129
40%
N=163
10%
N=41
53%
N=248
47%
N=224
13%
N=60
87%
N=413
18%
N=85
82%
N=387
26%
N=123
74%
N=350
38%
N=182
62%
N=291
12%
N=59
88%
N=413
81%
N=385
19%
N=89
52 Redlands Regular Meeting 11-21-23
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Please indicate whether or not you
have done each of the following in the
last 12 months.

Voted in your most recent local election Yes
Used public transportation instead of driving No
Yes
Carpooled with other adults or children instead of
driving alone
No
Yes
Walked or biked instead of driving No
Yes
Please rate the quality of each of the
following services in Redlands.

Public information services Excellent
Good
Fair
Poor
Economic development Excellent
Good
Fair
Poor
Traffic enforcement Excellent
Good
Fair
Poor
Traffic signal timing Excellent
Good
Fair
Poor
Street repair Excellent
Good
Fair
Poor
Street cleaning Excellent
Good
Fair
Poor
Street lighting Excellent
Good
24%
N=111
76%
N=361
60%
N=282
40%
N=191
65%
N=308
35%
N=164
9%
N=34
34%
N=125
50%
N=183
6%
N=23
7%
N=25
40%
N=143
46%
N=164
6%
N=21
19%
N=74
29%
N=110
42%
N=161
10%
N=37
15%
N=68
33%
N=145
43%
N=190
8%
N=35
16%
N=71
32%
N=142
43%
N=192
8%
N=38
13%
N=54
23%
N=100
49%
N=213
16%
N=68
51%
N=224
9%
N=41
53 Redlands Regular Meeting 11-21-23
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Please rate the quality of each of the
following services in Redlands.

Street lighting
Excellent
Good
Fair
Poor
Sidewalk maintenance Excellent
Good
Fair
Poor
Bus or transit services Excellent
Good
Fair
Poor
Land use, planning and zoning Excellent
Good
Fair
Poor
Code enforcement Excellent
Good
Fair
Poor
Affordable high-speed internet access Excellent
Good
Fair
Poor
Garbage collection Excellent
Good
Fair
Poor
Drinking water Excellent
Good
Fair
Poor
Excellent
11%
N=51
29%
N=128
51%
N=224
15%
N=66
39%
N=172
39%
N=173
6%
N=27
21%
N=49
33%
N=77
39%
N=90
7%
N=16
29%
N=91
32%
N=100
34%
N=107
4%
N=14
33%
N=114
37%
N=127
28%
N=98
2%
N=6
13%
N=55
36%
N=148
38%
N=159
13%
N=53
7%
N=31
16%
N=73
47%
N=215
30%
N=137
12%
N=56
26%
N=115
41%
N=184
20%
N=91
54 Redlands Regular Meeting 11-21-23
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Please rate the quality of each of the
following services in Redlands.

Drinking water Poor
Sewer services Excellent
Good
Fair
Poor
Storm water management Excellent
Good
Fair
Poor
Power (electric and/or gas) utility Excellent
Good
Fair
Poor
Utility billing Excellent
Good
Fair
Poor
Police/Sheriff services Excellent
Good
Fair
Poor
Crime prevention Excellent
Good
Fair
Poor
Animal control Excellent
Good
Fair
Poor
Ambulance or emergency medical services Excellent
Good
Fair
Poor
3%
N=13
19%
N=82
49%
N=210
29%
N=124
7%
N=27
27%
N=108
48%
N=194
19%
N=79
7%
N=33
24%
N=109
49%
N=224
19%
N=86
16%
N=68
30%
N=132
37%
N=161
17%
N=75
7%
N=29
26%
N=109
48%
N=205
19%
N=80
14%
N=54
28%
N=110
46%
N=177
12%
N=48
11%
N=39
30%
N=108
48%
N=172
11%
N=39
2%
N=5
21%
N=68
50%
N=159
28%
N=88
55 Redlands Regular Meeting 11-21-23
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Please rate the quality of each of the
following services in Redlands.

Ambulance or emergency medical services
Fair
Poor
Fire services Excellent
Good
Fair
Poor
Fire prevention and education Excellent
Good
Fair
Poor
Emergency preparedness Excellent
Good
Fair
Poor
Preservation of natural areas Excellent
Good
Fair
Poor
Redlands open space Excellent
Good
Fair
Poor
Recycling Excellent
Good
Fair
Poor
Yard waste pick-up Excellent
Good
Fair
Poor
City parks Excellent
Good
Fair
2%
N=5
0%
N=1
13%
N=46
56%
N=196
31%
N=110
7%
N=20
21%
N=58
54%
N=150
19%
N=52
13%
N=40
34%
N=106
40%
N=123
13%
N=42
16%
N=56
30%
N=106
42%
N=149
13%
N=47
18%
N=69
32%
N=124
37%
N=146
13%
N=53
10%
N=39
29%
N=117
46%
N=185
15%
N=58
7%
N=26
21%
N=79
46%
N=172
26%
N=97
24%
N=105
53%
N=234
17%
N=75
56 Redlands Regular Meeting 11-21-23
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Please rate the quality of each of the
following services in Redlands.

City parks
Good
Fair
Poor
Recreation programs or classes Excellent
Good
Fair
Poor
Recreation centers or facilities Excellent
Good
Fair
Poor
Health services Excellent
Good
Fair
Poor
Public library services Excellent
Good
Fair
Poor
Overall customer service by Redlands employees Excellent Good
Fair
Poor
Please rate the following categories
of Redlands government performance.

The value of services for the taxes paid to
Redlands
Excellent
Good
Fair
Poor
The overall direction that Redlands is taking Excellent Good
Fair
Poor
The job Redlands government does at welcoming
resident inv
olvement
Excellent
G
ood
6%
N=26
24%
N=105
5%
N=16
28%
N=87
46%
N=142
22%
N=68
7%
N=22
25%
N=82
50%
N=164
19%
N=61
5%
N=18
33%
N=120
48%
N=173
14%
N=49
2%
N=9
16%
N=69
42%
N=175
40%
N=165
6%
N=22
20%
N=77
55%
N=212
20%
N=77
17%
N=66
33%
N=126
44%
N=167
6%
N=22
19%
N=78
35%
N=142
37%
N=150
8%
N=32
36%
N=116
6%
N=20
57 Redlands Regular Meeting 11-21-23
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Please rate the following categories
of Redlands government performance.

The job Redlands government does at welcoming
resident involvement
Excellent
Good
Fair
Poor
Overall confidence in Redlands government Excellent
Good
Fair
Poor
Generally acting in the best interest of the
community
Excellent
Good
Fair
Poor
Being honest Excellent
Good
Fair
Poor
Being open and transparent to the public Excellent
Good
Fair
Poor
Informing residents about issues facing the
community
Excellent
Good
Fair
Poor
Treating all residents fairly Excellent
Good
Fair
Poor
Treating residents with respect Excellent
Good
Fair
Poor
Excellent
21%
N=68
37%
N=121
36%
N=116
19%
N=72
38%
N=143
38%
N=143
5%
N=18
22%
N=84
37%
N=141
35%
N=134
6%
N=25
19%
N=63
39%
N=127
36%
N=117
6%
N=18
22%
N=70
38%
N=120
36%
N=113
5%
N=14
24%
N=86
34%
N=122
37%
N=136
5%
N=19
22%
N=70
32%
N=105
38%
N=125
8%
N=26
14%
N=47
30%
N=103
47%
N=160
10%
N=34
58 Redlands Regular Meeting 11-21-23
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Please rate the following categories
of Redlands government performance. Treating residents with respect Poor Overall, how would you rate the
quality of the services provided by
each of the following?
The City of Redlands Excellent
Good
Fair
Poor
The Federal Government Excellent
Good
Fair
Poor
Please rate how important, if at all,
you think it is for the Redlands
community to focus on each of the
following in the coming two years.

Overall economic health Essential
Very important
Somewhat important
Not at all important
Overall quality of the transportation system Essential
Very important
Somewhat important
Not at all important
Overall design or layout of residential and
commercial areas
Essential
Very important
Somewhat important
Not at all important
Overall quality of the utility infrastructure Essential Very important
Somewhat important
Not at all important
Overall feeling of safety Essential
Very important
Somewhat important
Not at all important
Overall quality of natural environment Essential
Very important
Somewhat important
Not at all important
7%
N=30
30%
N=131
49%
N=211
14%
N=59
23%
N=97
46%
N=191
26%
N=108
5%
N=20
0%
N=1
12%
N=53
44%
N=204
44%
N=201
6%
N=25
31%
N=142
39%
N=178
25%
N=117
3%
N=16
19%
N=89
41%
N=190
37%
N=171
1%
N=3
8%
N=38
40%
N=186
51%
N=239
0%
N=2
7%
N=31
31%
N=144
62%
N=288
0%
N=2
14%
N=65
48%
N=224
38%
N=179
59 Redlands Regular Meeting 11-21-23
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Please rate how important, if at all,
you think it is for the Redlands
community to focus on each of the
following in the coming two years.

Overall quality of natural environment
Somewhat important
Not at all important
Overall quality of parks and recreation
opportunities
Essential
Very important
Somewhat important
Not at all important
Overall health and wellness opportunities Essential
Very important
Somewhat important
Not at all important
Overall opportunities for education, culture, and
the arts
Essential
Very important
Somewhat important
Not at all important
Residents' connection and engagement with their
community
Essential
Very important
Somewhat important
Not at all important
To what degree, if at all, is homelessness a
problem in the City of Redlands?
Major problem
Moderate problem
Minor problem
Not a problem
Please rate how important, if at all,
you think it is for the City of Redlands
to implement each of the following to
help address homelessness.

Providing emergency shelter Essential
Very important
Somewhat important
Not at all important
Providing transitional housing, which is available
for a limited period, and offers structure,
supervision, addiction and mental health support,
life skills, and in some cases, education and
training
Essential
Very important
Somewhat important
Not at all important
Creating affordable, permanent housing Essential
Very important
Somewhat important
0%
N=2
0%
N=2
21%
N=97
49%
N=231
30%
N=139
1%
N=7
21%
N=99
48%
N=225
30%
N=140
2%
N=10
19%
N=88
44%
N=207
35%
N=164
3%
N=13
20%
N=95
49%
N=228
28%
N=132
0%
N=2
13%
N=59
37%
N=171
50%
N=228
7%
N=31
22%
N=99
40%
N=181
30%
N=136
9%
N=41
14%
N=64
34%
N=156
43%
N=194
19%
N=84
32%
N=145
38%
N=174
60 Redlands Regular Meeting 11-21-23
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Please rate how important, if at all,
you think it is for the City of Redlands
to implement each of the following to
help address homelessness.

Creating affordable, permanent housing
Very important
Somewhat important
Not at all important
Enforcing "no camping" ordinances in public
parks and rights of way
Essential
Very important
Somewhat important
Not at all important
Providing access to healthcare and substance
abuse treatment
Essential
Very important
Somewhat important
Not at all important
Continuing to help fund organizations that
provide services to people experiencing
homelessness in the Redlands Community
Essential
Very important
Somewhat important
Not at all important
If the City were to commit additional
resources, please indicate how much
of a priority, if at all, each of the
following would be.

Diversity, Equity & Inclusion Major priority
Minor priority
Not a priority
Downtown parking Major priority
Minor priority
Not a priority
Homelessness Major priority
Minor priority
Not a priority
Public safety (Police & Fire) Major priority
Minor priority
Not a priority
Quality of life (parks, recreation, library & cultural
amenities)
Major priority
Minor priority
Not a priority
Sustainability & Climate change Major priority
Minor priority
Not a priority
11%
N=51
19%
N=84
11%
N=48
12%
N=54
23%
N=103
54%
N=243
6%
N=25
15%
N=66
37%
N=167
43%
N=197
7%
N=30
17%
N=77
35%
N=162
41%
N=191
34%
N=145
33%
N=142
33%
N=144
29%
N=130
38%
N=171
33%
N=151
6%
N=27
19%
N=87
75%
N=341
6%
N=28
26%
N=120
68%
N=307
8%
N=38
44%
N=199
48%
N=217
21%
N=96
29%
N=129
50%
N=223
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IftheCityweretocommitadditional
resources, please indicate how much
Sustainability & Climate change
Minor priority
Not a priority
Please indicate which one of the following should
be the top priority for the City.

Diversity, Equity & Inclusion
Downtown parking
Homelessness
Public safety (Police & Fire)
Quality of life (parks, recreation,
library & cultural amenities)
Sustainability & Climate change
How much, if at all, would you support adding
metered parking to address parking availability in
downtown Redlands?
Strongly support
Somewhat support
Somewhat oppose
Strongly oppose
In general, how many times do you: Access the internet from your home Several times a day Once a day
A few times a week
Every few weeks
Less often or never
Access the internet from your cell phone Several times a day Once a day
A few times a week
Less often or never
Visit social media sites Several times a day
Once a day
A few times a week
Every few weeks
Less often or never
Use or check email Several times a day
Once a day
A few times a week
Every few weeks
Less often or never
Share your opinions online Several times a day
Once a day
21%
N=96
16%
N=58
8%
N=29
25%
N=94
36%
N=132
7%
N=25
8%
N=31
56%
N=134
19%
N=45
15%
N=35
11%
N=25
8%
N=36
1%
N=6
8%
N=39
8%
N=36
75%
N=352
6%
N=29
4%
N=20
4%
N=20
85%
N=403
19%
N=89
5%
N=24
8%
N=39
9%
N=41
58%
N=271
4%
N=17
0%
N=2
5%
N=22
16%
N=76
75%
N=351
2%
N=10
13%
N=61
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In general, how many times do you: Share your opinions online Several times a day
Once a day
A few times a week
Every few weeks
Less often or never
Shop online Several times a day
Once a day
A few times a week
Every few weeks
Less often or never
Please rate your overall health. Excellent
Very good
Good
Fair
Poor
What impact, if any, do you think the economy will
have on your family income in the next 6 months?
Do you think the impact will be:

Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
How many years have you lived in Redlands? Less than 2 years 2-5 years
6-10 years
11-20 years
More than 20 years
Which best describes the building you live in? Single-family detached home Townhouse or duplex (may
share walls but no units above ..

Condominium or apartment
(have units above or below you)
Mobile home
Other
Do you rent or own your home? Rent
Own
Less than $300
58%
N=263
13%
N=57
14%
N=63
2%
N=10
13%
N=61
34%
N=157
32%
N=146
6%
N=27
15%
N=69
0%
N=2
6%
N=30
25%
N=120
46%
N=218
22%
N=105
7%
N=34
27%
N=129
44%
N=206
19%
N=89
3%
N=15
38%
N=181
15%
N=68
17%
N=81
17%
N=82
13%
N=60
3%
N=13
1%
N=7
17%
N=82
16%
N=73
63%
N=297
59%
N=278
41%
N=197
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Do you rent or own your home? Own
About how much is your monthly housing cost for
the place you live (including rent, mortgage
payment, property tax, property insurance and
homeowners' association (HOA) fees)?
Less than $300
$300 to $599
$600 to $999
$1,000 to $1,499
$1,500 to $2,499
$2,500 to $3,999
$4,000 to $6,999
$7,000 to $9,999
$10,000 or more
Do any children 17 or under live in your
household?
No
Yes
Are you or any other members of your household
aged 65 or older?
No
Yes
How much do you anticipate your household's
total income before taxes will be for the current
year? (Please include in your total income money
from all sources for all persons living in your
household.)
Less than $25,000
$25,000 to $49,999
$50,000 to $74,999
$75,000 to $99,999
$100,000 to $149,999
$150,000 to $199,999
$200,000 to $299,999
$300,000 or more
Are you of Hispanic, Latino/a/x, or Spanish origin? No, not of Hispanic, Latino/a/x, or Spanish origin
Yes, I consider myself to be of
Hispanic, Latino/a/x, or Spanis..

What is your race? (Mark one or more races to
indicate what race you consider yourself to be.)
American Indian or Alaska
Native
Asian
Black or African American
Native Hawaiian or Other Pacific
Islander
White
A race not listed
In which category is your age? 18-24 years
25-34 years
35-44 years
0%
N=2
1%
N=3
5%
N=22
25%
N=115
42%
N=194
15%
N=70
5%
N=24
5%
N=25
2%
N=9
22%
N=105
78%
N=366
37%
N=177
63%
N=297
4%
N=19
10%
N=46
13%
N=55
20%
N=89
15%
N=67
18%
N=81
14%
N=60
6%
N=25
33%
N=157
67%
N=312
16%
N=73
72%
N=328
1%
N=4
6%
N=29
10%
N=44
5%
N=24
21%
N=98
23%
N=110
3%
N=15
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In which category is your age?
25-34 years
35-44 years
45-54 years
55-64 years
65-74 years
75 years or older
What is your gender? Woman
Man
12%
N=57
17%
N=80
10%
N=47
14%
N=66
21%
N=98
41%
N=193
59%
N=281
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2021
2022
2023
Please rate each of the following
aspects of quality of life in
Redlands.

Redlands as a place to live
Your neighborhood as a place to live
Redlands as a place to raise children
Redlands as a place to work
Redlands as a place to visit
Redlands as a place to retire
The overall quality of life
Sense of community
Please rate each of the following
characteristics as they relate to
Redlands as a whole.

Overall economic health
Overall quality of the transportation system
Overall design or layout of residential and commercial areas Overall quality of the utility infrastructure
Overall feeling of safety
Overall quality of natural environment
Overall quality of parks and recreation opportunities
Overall health and wellness opportunities
Overall opportunities for education, culture, and the arts Residents' connection and engagement with their community Please indicate how likely or
unlik
ely you are to do each of the
following.

R
ecommend living in Redlands to someone who asks
70%
83%
71%
75%
72%
88%
81%
89%
53%
64%
55%
65%
53%
69%
67%
78%
61%
79%
62%
68%
70%
83%
88%
85%
63%
72%
68%
68%
72%
67%
66%
60%
54%
68%
50%
58%
57%
65%
72%
43%
64%
58%
43%
53%
58%
70%
69%
58%
62%
65%
62%
59%
48%
64%
85%72%88%
Full trends
This table contains the trends over time for the City of Redlands. The combined "percent positive" responses for each survey year are presented (e.g., excellent/good or yes). If an item was not included during an administration of the survey, no percentage will be shown in the table. If the difference between the 2022 and 2023 surveys is greater than seven percentage points, the change is statistically significant.

It is important to note that in 2020, The NCS survey was updated to include new and refreshed items. Consequently, some of the trends may be impacted due to wording modifications that could have potentially altered the meaning of the item for the respondent.
following.
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Remain in Redlands for the next five years
Please rate how safe or unsafe you
feel:

In your neighborhood during the day
In Redlands's downtown/commercial area during the day
From property crime
From violent crime
From fire, flood, or other natural disaster
Please rate the job you feel the
Redlands community does at each
of the following.

Making all residents feel welcome
Attracting people from diverse backgrounds
Valuing/respecting residents from diverse backgrounds
Taking care of vulnerable residents
Please rate each of the following
in the Redlands community.

Overall quality of business and service establishments
Variety of business and service establishments
Vibrancy of downtown/commercial area
Employment opportunities
Shopping opportunities
Cost of living
Overall image or reputation
Please also rate each of the
following in the Redlands
community.

Traffic flow on major streets
Ease of public parking
Ease of travel by car
Ease of travel by public transportation
Ease of travel by bicycle
Ease of walking
Well-planned residential growth
Well-planned commercial growth
Well-designed neighborhoods
Preservation of the historical or cultural character of the community 85%77%84%
76%
72%
62%
82%
93%
62%
57%
45%
69%
85%
78%
77%
63%
86%
91%
49%
61%
58%
68%
42%
52%
53%
58%
44%
52%
51%
60%
81%
20%
72%
51%
75%
72%
81%
61%
28%
57%
38%
59%
61%
70%
75%
28%
72%
52%
74%
72%
84%
54%
39%
41%
68%
64%
32%
71%
43%
52%
44%
34%
31%
59%
63%
25%
70%
41%
54%
59%
41%
45%
69%
71%
27%
68%
36%
47%
Please indicate how likely or
unlikely you are to do each of the
following.
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Please also rate each of the
following in the Redlands
community.