Redondo Beach City Council
June 3, 2025

1 MANAGEMENT AGREEMENT

FOR THE OPERATION AND MAINTENANCE OF BEACH CITIES TRANSIT FIXED

ROUTE TRANSIT BETWEEN THE CITY OF REDONDO BEACH AND
PARKING CONCEPTS, INC. DBA TRANSPORTATION CONCEPTS
This MANAGEMENT AGREEMENT FOR THE OPERATION AND MAINTENANCE OF BEACH CITIES TRANSIT (“Agreement”) is made between the City of Redondo Beach, a Chartered Municipal Corporation (“City”) and Parking Concepts, Inc., a California corporation dba Transportation Concepts (“Contractor”).

RECITALS
WHEREAS, the City desires to provide public transportation services within the City and the cities of Hermosa Beach, Manhattan Beach, and El Segundo through the operation and maintenance of Beach Cities Transit (“BCT”) fixed route and dial-a-ride services; and
WHEREAS, Contractor has the management and technical personnel, expertise, experience, and qualifications necessary for the management and operation of public transit services; and
WHEREAS, Contractor has submitted proposal to provide said services, as detailed in Request for Proposals (“RFP”) No. 2425-003, and warrants that the representations made therein are true and binding; and
WHEREAS, the City desires to engage Contractor to perform the services described herein under the terms and conditions set forth in this Agreement.

NOW THEREFORE, in consideration of the promises and mutual covenants contained herein, and intending to be legally bound, the parties hereby agree to the following:

DEFINITIONS:

Base Term
The initial six-year period commencing on July 1, 2025 and ending on June 30, 2031, during which the Contractor shall perform services under this Agreement, unless earlier terminated pursuant to the terms hereof.

Fixed Fee
The monthly lump-sum amount payable to Contractor during each year of the Base Term and any Option period for the performance of those services specified in Exhibit “B”, as set forth in Section 7(b)(i) of this Agreement. 2 Fixed Hourly Rate
The per- hour rate payable to Contractor for each documented Vehicle Revenue Hour of Fixed Route and Dial-A-Ride service operated during the term of the Agreement (Base Term and any exercised Option Period(s)).

Market Rate
The mutually agreed upon rate for out of contract services performed outside normal operating hours, not to exceed 120% of the regular Fixed Hourly Rate, as set forth in Section 7(b)(ii).

Monthly Operating Report
The monthly report to be submitted with the monthly invoice, which details the number of Vehicle Revenue Hours provided, fare collections, transfer slips collections, number of passengers carried, and other data requested by the City under this Agreement.

Normal Operating Hours
The hours during which BCT fixed route and dial-a-ride services are scheduled to operate, as specified in Sections 3.4 and 3.5 of Exhibit “B”, excluding holidays as defined in Exhibit “B”, unless otherwise modified by the City with written notice to the Contractor.

Normal Operating Personnel
The Contractor’s employees regularly assigned to perform fixed route or dial-a-ride services during Normal Operating Hours, including but not limited to, drivers, dispatchers, and maintenance staff, as specified in the staffing plan approved by the City.

Option Period
Either of the two additional two-year periods commencing after the expiration of the Base Term.

Out-of-Contract Services
Any services requested by the City that are not included within Exhibit “B” or Exhibit “C”, including but not limited to, services directly arising out of a declared Federal, State, or local emergencies.

Vehicle Revenue Hour
The term shall have the meaning assigned to it in Exhibit “B”.

1. Agreement. This Agreement together with all exhibits attached hereto and incorporated by reference, constitutes the entire agreement between the parties with respect to the subject matter herein and supersedes all prior or contemporaneous understandings, agreements, or representations, whether oral or written. In the event of a conflict or inconsistency between the provisions contained in this Agreement and those contained in any exhibit, the provisions shall control in the following order of precedence, except as otherwise provided:
3 a) This Agreement
b) Exhibit “A”: FTA Required Contract Clauses and Signed Certifications c) Exhibit “B”: Scope of Work
d) Exhibit “C”: Request for Proposals
e) Exhibit “D”: Contractor’s Proposal
f) Exhibit “E”: Insurance Requirements
g) Exhibit “F”: Cost Proposal
h) Exhibit “G”: Out of Contract Non-Driving Rates Directly Arising out of Federal, State or Local Emergencies
i) Exhibit “H”: Agreement to Comply with California Labor Law Requirements
Notwithstanding the order of precedence above, Exhibit “E” shall operate as a standalone document. No other provision in this Agreement or any exhibit shall modify or supersede the requirements set forth in Exhibit “E”, unless expressly stated in Exhibit “E” itself.

Any language contained in Exhibits “B” and “C” which does not pertain to the project description, proposal, scope of services (as applicable), technical specifications, or performance standards to be provided by Contractor, or any corresponding responsibilities of City, shall be deemed extraneous to, and not a part of, this Agreement.

2. Scope of Work. Contractor is to perform all the services set forth in Exhibit “B”, Scope of Work, as amended by any Addenda. These services include, but are not limited to, the operation and maintenance of the BCT fixed route and dial-aride services, ensuring compliance with all applicable performance standards.

Contractor shall execute the Scope of Work in a professional manner in accordance with industry standards and in full compliance with the terms of this Agreement.

3. Term of Agreement. The term of this Agreement shall commence on July 1, 2025 and continue until June 30, 2031 (“Base Term”), unless otherwise terminated herein.

The City may, in its sole discretion elect to offer an extension of the Agreement for up two (2) additional two-year option periods, with the first Option Period commencing on July 1, 2031 (“Option Period”). Any extension, or continuation 4 beyond the-then current term, shall be effective only upon a written amendment.

Upon expiration of the-then current term, this Agreement may continue on a month-to-month basis under the same terms and conditions, but in no event shall this Agreement continue beyond September 30, 2035.

4. Commencement of Performance. Contractor commence full operation of the Beach Cities Transit service on July 1, 2025 in accordance with the provisions of this Agreement.

5. Contract Administration. Contractor is responsible for project management of the transit services as set forth in this Agreement and in accordance with the operating procedures specified in the Scope of Work outlined in Exhibit “B”. The City reserves the right to establish additional reasonably operational rules and procedures for the transit services after consultation with the Contractor. a) City’s Lead Representative. Unless otherwise designated in writing, the Transit Manager or designee shall serve as the City’s lead representative for all matters related to the administration or oversight of this Agreement.

Contractor shall coordinate all activities under this Agreement with such representative. The City may change its lead representative by providing written notice to the Contractor, specifying the new representative’s name, title, and contact information.
b) The Contractor’s Project Manager. Contractor shall designate a Project Manager, who shall serve as the Contractor’s primary representative for all matters related to this Agreement. The Project Manager shall have authority to act on behalf of the Contractor and to bind Contractor in all communications, agreements, and approvals made under or pursuant to this Agreement. If the Project Manager is replaced, the Contractor shall notify the City in writing within five (5) days and obtain City approval of the replacement, which shall not be unreasonably withheld.

6. Service Levels to be Operated. During the Base Term and any Option Periods, Contractor shall operate the annual levels of service specified in Section 3.6 of Section 4 of Exhibit “B”, unless such service levels are modified by the City in accordance with the terms of this Agreement.

7. Compensation and Method of Payment. For full and complete performance of all services described under this Agreement during the Base Term (July 1, 2025 to June 30, 2031), the City shall compensate Contractor an amount not to exceed of Twenty Nine Million Seven Hundred Fifty-Four Thousand Five Hundred and Three Dollars ($29,754,503.00) (“Not to Exceed Amount”). This amount constitutes the maximum total compensation to be paid to Contractor during the Base Term for all fixed and hourly compensation, overhead, administrative costs, and profit, and shall not be exceeded under any circumstances without written amendment, based on a maximum of 42,000 Vehicle Revenue Hours per year. 5 Said compensation shall be based on the rates set forth in the Cost Proposal outlined in Exhibit “F”, and shall be paid using City’s Proposition "A" Local Return funds, Formula Allocation Funds, and other transit funding, which may include federal and state funding. The City reserves the right to reduce payment for unsatisfactory or noncompliant performance of the services described herein.

a) Monthly Invoice. Contractor shall submit to the City a Monthly Invoice by the 10th calendar day of each month for the preceding month. The invoice shall be submitted in a format approved by the City and shall itemize:
i. The total number of documented Vehicle Revenue Hours operated; ii. The Fixed Fee for that month; and
iii. Any related expenses authorized under this Agreement.

Each invoice shall be accompanied by the Monthly Operating Report and any additional documentation reasonably requested by the City.

The City shall pay undisputed amounts within forty-five (45) days of receipt. If the City, in good faith, disputes any portion of an invoice, it shall pay the undisputed amount, and enter into good faith negotiations to resolve the disputed matter. In the event Contractor and City cannot resolve the disputed amount within thirty (30) days, the City in its sole discretion, shall decide the amount to be paid to Contractor. b) Fee Structure. City agrees to pay Contractor based on a Fixed Fee and Fixed Hourly Rate Fee Structure, payable in monthly installments for each fiscal year, as follows.
i. Fixed Fee. Contractor shall be paid a Fixed Fee to cover the costs of performing those services set forth in Exhibit “B”, with cost details supported by Exhibit “F”. During each month of the Base Term, Contractor shall be paid the following Fixed Fee:

Year Monthly Fixed Fee
Year One: $136,900.55
Year Two: $143,145.63
Year Three: $149,005.17
Year Four: $154,970.88
Year Five: $160,819.45
Year Six: $167,575.72
6 ii. Fixed Hourly Rate. On a monthly basis, Contractor shall be paid a Fixed Hourly Rate for each documented Vehicle Revenue Hour as defined in Exhibit “B”, operated during that month, within the annual service levels specified in this Agreement. During each year of the Base Term, Contractor shall be paid the following Fixed Hourly Rates for each documented Vehicle Revenue Hour of service operated in Fixed Route and Dial-A-Ride service:

Year Fixed Hourly Rate
Year One: $64.11
Year Two: $68.57
Year Three: $72.71
Year Four: $76.77
Year Five: $80.70
Year Six: $84.89
c) Compensation in Option Period. In the event the City and Contractor agree to extend this Agreement into one or both of the Option Periods, Contractor compensation shall be subject mutual written agreement.

However, in no event shall the agreed-upon compensation increase by more than the annual percentage in the Consumer Price Index for the Los Angeles-Riverside-Orange County statistical area, as published by the U.S. Bureau of Labor Statistics, for the most recently reported calendar year.

8. Out-of-Contract Rate. Contractor shall provide out-of-contract services only upon request of the City Transit Manager or designee, as described herein. Such services shall not violate any Federal Transit Administration (“FTA”) Charter Regulations. Compensation for out-of-contract services shall be governed as follows:
a) Emergency Non-Driving Services. Non-driving services directly arising out of any emergency declared by Federal, State or local agencies, such as additional services beyond the requirements described in “Exhibit B”, are subject to the rates set forth in Exhibit “G”. Upon City’s written request, Contractor shall perform such services under the City’s direction.
b) Driving Services.
i. If the City requests out-of-contract driving services during Normal Operating Hours, and directs Normal Operating Personnel be used, such services shall be compensated at the Vehicle Revenue Hour rate for that period during the Base Term or any exercised Option Period.
7 ii. If the City requests out-of-contract driving services outside of Normal Operating Hours, such services shall be compensated at a market rate note not to exceed 120% of the regular Vehicle Revenue Hour Rate. Contractor shall issue a separate invoice for such extra services separately from Contractor's regular monthly invoice submitted pursuant to Section 7 of this Agreement.
c) Cap on Out-of-Contract Compensation. Amounts paid by the City under this Section 8 shall not be applied to, or counted against, the not-toexceed amount set forth in Section 7. However, in no event shall the total aggregate compensation for out-of-contract services authorized under subsections (a) and (b) of this Section shall not exceed One Million Dollars ($1,000,000) over the term of the Agreement, unless expressly authorized by a subsequent written amendment.

9. Changes in Level of Service. City may adjust the level of service at its discretion.

Contractor shall not make operational modifications that affect the level of service, including but not limited to, hours or operation, schedules, and routes without the prior written approval of the City. City shall give Contractor sixty (60) days written notice of modifications that the City determines are major and may provide Contractor with less notice if the City determines modifications are minor, both at the City’s sole discretion. If the City makes modifications which increase or decrease the level of service more than twenty five percent (25%) of the Vehicle Revenue Hours set forth in Exhibit “B”, City and Contractor may negotiate a change in the hourly rate, and subsequently execute a written amendment modifying said hourly rate. Notwithstanding the foregoing and to the extent permitted by law, in the event there is a declared Federal, State or local emergency, City in its sole discretion may adjust the level of service by any percentage without prior notice to Contractor.

10. Fare Revenues and Fare Box Control. All fare revenues collected by Contractor shall be the property of the City. Contractor shall collect all fares using locked fare boxes approved by the City. Contractor shall empty all fares and remove all transfer slips from the fare boxes daily, and shall prepare a written reconciliation and report to the City on the next business day and include in the monthly operating report in the format specified by the City Transit Manager. Contractor shall reconcile the amount of the collected fares and transfer slips with the reported number of passengers carried. If discrepancies are identified, Contractor shall investigate and provide a written report to the City within fifteen (15) days, detailing the cause and proposed resolution. Contractor shall prepare the fare deposit for the City contracted armored security company pickup in the full amount of fares collected.

11. Force Majeure. Neither party shall be liable for any failure or delay in performing its obligations under this Agreement, or for increased costs, to the extent such failure, delay, or increased costs are caused by acts of God (including 8 pandemics, earthquakes, or floods), war, government actions, or other events beyond the reasonable control of the affected party (“Force Majeure”).

Contractor shall notify the City in writing within five (5) days of the Force Majeure event. Upon notification of a Force Majeure event, the City and Contractor shall mutually agree in writing on any suspension of services, adjustment of compensation, or other actions deemed necessary to mitigate the impact of the event. Any such adjustments shall be made in writing and shall be binding on both parties.

12. Liability Insurance/Indemnification Requirements.
a) Insurance. Contractor shall comply with the requirements set forth in Exhibit "E". Insurance requirements that are waived by the City's Risk Manager do not require amendments or revisions to this Agreement.

Notwithstanding the foregoing, California Labor Code Sections 1860 and 3700 provide that every contractor will be required to secure the payment of compensation to its employees. In accordance with the provisions of California Labor Code Section 1861, the Contractor hereby certifies as follows:
“I am aware of the provisions of Section 3700 of the Labor Code which require every employer to be insured against liability for workers’ compensation or to under take self-insurance in accordance with the provisions of that code, and I will comply with such provisions before commencing the performance of the work of this contract.”
b) Indemnity. To the fullest extent permitted by law, Contractor shall indemnify, hold harmless, and defend (at Contractor’s expense with counsel acceptable to the City), the City and the cities of Hermosa Beach, Manhattan Beach, and El Segundo, and all their elected and appointed officials, officers, employees, agents, independent contractors, and volunteers from and against any and all claims, demands, causes of action, compensation, lawsuits (whether at law, equity or both), proceedings, liabilities, losses, damages, expenses, costs (including without limitation attorneys’ fees, expert witness fees, and other related costs and expenses), judgments, fines, penalties, liens of every nature, and other amounts arising or claimed to arise, directly or indirectly, out of Contractor's (including Contractor, its subcontractors, and each of their officials, officers, employees, and agents) performance of work hereunder or its failure to comply with any of its obligations contained in the Agreement, or its failure to comply with any current or prospective law, except for to the extent such loss or damage which was caused by the sole negligence or willful misconduct of the City. This indemnification obligation shall survive this Agreement 9 and shall not be limited by any term of any insurance policy required under this Agreement.

13. Responsibilities of the Contractor
a) Licenses/Fees/Taxes/Permits. Contractor shall have the sole obligation to pay all license fees, assessments, and taxes, including but not limited to, sales tax, business licenses, vehicle licenses, property or other taxes, plus applicable penalties and interest which may be imposed upon the Contractor by any governmental entity.
b) Non-Discrimination and Equal Employment Opportunity. Contractor shall comply with all applicable federal, state, and local laws, ordinances, regulations, and codes prohibiting discrimination, including but not limited to the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and the California Fair Employment and Housing Act. Contractor shall not discriminate against any employee or applicant for employment on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military and veteran status, or any other legally protected characteristic. Contractor shall ensure that the evaluation and treatment of its employees and applicants for employment are free from such discrimination and harassment. Contractor shall include a similar non-discrimination provision in all subcontracts related to the performance of this Agreement.

14. Record Keeping and Reporting
a) Record Keeping Requirements. Contractor, including any of its subcontractors, shall maintain fully complete and accurate documents and records, including all books, accounting records, reports, employee time sheets, work papers, and correspondence pertaining to the project or services set forth in Exhibit "B" and Exhibit “C”. Contractor shall make such documents and records available for City review or audit upon request and reasonable notice, and shall keep such documents and records, for at least four (4) years after Contractor's completion of performance of this Agreement. Copies of all pertinent reports and correspondence shall be furnished to the City for its files. Contractor shall provide the City with all information necessary to complete FTA National Transit Database (NTD) Reports. In the event of litigation or settlement of claims arising from the performance of this contract, Contractor agrees to maintain all documents and records, as defined in this section, until the City, the FTA, the Comptroller General, or any of their duly authorized representative, have disposed of all such litigation, 10 appeals, claims or exceptions related thereto. Contractor shall comply with all applicable data protection laws, when handling sensitive records, such as employee payroll data, and implement reasonable security measures to prevent unauthorized access.

Notwithstanding the foregoing, Contractor acknowledges and agrees that any records maintained pursuant to this Agreement may be subject to the California Public Records Act and agrees to indemnify, defend and hold the City harmless from and against any discovery or Public Records Act request seeking the disclosure of any documents and records.
b) Report Requirements. All reporting documents shall be produced accurately and in a timely manner as indicated herein on a monthly basis as required by the City, or at such other frequency established by the City. These reports shall be submitted in a form compatible with existing City record keeping. Contractor shall submit additional written reports as requested by the City for specific purposes. c) Access to Records. The Contractor agrees to provide sufficient access to FTA and its contractors to inspect and audit records and information related to performance under this Agreement as reasonably may be required.
d) Access to the Sites of Performance. The Contractor agrees to permit FTA and its contractors access to the sites of performance under this Agreement as reasonably may be required.

15. Audits. All invoices, monthly reports, supporting documents, and other financial records relevant to this Agreement shall be subject to inspection and audit by representatives of the City, United States Department of Transportation, State Controller’s Office, Controller General of the United States, and Metro.

Operational Records/Data and Vehicle Maintenance Records collected by the Contractor shall be provided to the City at the end of the contract period, including but not limited to, electronic versions of customer data.

16. Termination Without Default. Notwithstanding any provision herein to the contrary, the City may, in its sole and absolute discretion and without cause, terminate this Agreement at any time prior to completion by Contractor of the project or services hereunder, immediately upon written notice to Contractor. In the event of any termination by City, Contractor shall be compensated for: (1) all authorized work satisfactorily performed prior to the effective date of termination; and (2) necessary materials or services of others ordered by Contractor for this Agreement prior to Contractor’s receipt of notice of termination, irrespective of whether such materials or services of others have actually been delivered, and further provided that Contractor is not able to cancel such orders. Compensation 11 for Contractor in such event shall be determined by the City in accordance with the percentage of the project or services completed by Contractor; and all of Contractor’s finished or unfinished work product through the time of the City’s last payment shall be transferred and assigned to the City. In conjunction with any termination of this Agreement, the City may, at its own expense, make copies or extract information from any notes, sketches, computations, drawings, and specifications or other data, whether complete or not. In the event the City receives federal funding during the term of this Agreement for the services described herein, the termination provisions in Exhibit “A” shall supersede this section.

17. Termination in the Event of Default. Should Contractor fail to perform any of its obligations hereunder, within the time and in the manner provided or otherwise violate any of the terms of this Agreement, the City may immediately terminate this Agreement for default by giving written notice, stating the reasons for such termination. Contractor shall be compensated as provided immediately above, provided, however there shall be deducted from such amount the amount of damages, if any, sustained by the City by virtue of Contractor’s breach of this Agreement. Contractor may terminate this Agreement upon default by the City which is not cured within 30 days following written notice to the City stating the basis of such default.
a) Suspension/Termination of the Agreement for Cause. The following shall constitute a material breach of the Agreement by Contractor and serve as the basis for termination by the City:
i. Bankruptcy of the Contractor, being placed in receivership, or assignment by it for the benefit of creditors;
ii. Failure or refusal of the Contractor (after written warning by the City) to perform service and meet the City’s goals and objectives, in a satisfactory manner, including a satisfactory level of vehicle maintenance;
iii. Failure or refusal of the Contractor to comply with City’s instructions or with applicable local, state or federal codes and laws; iv. Failure of the Contractor to receive a “pass” rating from the California Highway Patrol Carrier Motor Safety inspector; Contractor shall notify the City within 24 hours if it has received a “fail” rating on any system vehicle. Contractor must provide evidence that its maintenance facilities and/or vehicles have been re-inspected and have received a “conditional” rating within one hundred eighty (180) days. Failure to notify the City, take action to correct the problem, or present the vehicle for re-inspection may result in suspension/termination of the contract;
12 v. Failure by the Contractor to perform any of its obligations shall not constitute a breach of contract, if such failure is caused by an act described in Section 11 of this Agreement;
vi. Failure or refusal by Contractor to abide by the Reporting Requirements as described herein;
vii. Failure to maintain the insurance coverage as described in this Agreement.
viii.Failure to Meet Specifications. City reserves the right to withhold payment to Contractor, suspend the contract, provide substitute services with all charges in excess of contract rates to be paid by the Contractor, in the event Contractor fails to meet any of the specifications in regards to vehicle maintenance, or service quality as described in this Agreement, until such time as the City determines that Contractor has satisfactorily corrected any deficiencies. Such suspension shall be considered for cause, and the Contractor may not claim any damages against the City for any action or suspension.
b) Opportunity to Cure. If Contractor fails to remedy to the City’s satisfaction the breach or default of any of the terms, covenants, or conditions of this Agreement within ten (10) days after receipt by Contractor of written notice from City setting forth the nature of said breach or default, City shall have the right to terminate the Agreement without any further obligation to Contractor. Any such termination for default shall not in any way operate to preclude City from also pursuing all available remedies against Contractor and its sureties for said breach or default.

18. Non-Assignability. Contractor acknowledges that the services which Contractor shall provide under this Agreement are unique, personal services which, except as otherwise provided herein, Contractor shall not assign or sublet to any other party without the prior written approval of City, which approval may be withheld in the City's sole and absolute discretion. In the event that the City, in writing, approves any assignment or subletting of this Agreement or the retention of subcontractors by Contractor, Contractor shall provide to the City upon request copies of each and every subcontract prior to the execution thereof by Contractor and subcontractor. Any attempt by Contractor to assign any or all of its rights under this Agreement without first obtaining the City’s prior written consent shall constitute a material default under this Agreement.

The sale, assignment, transfer or other disposition, on a cumulative basis, of twenty-five percent (25%) or more of the ownership interest in Contractor or twenty-five percent (25%) or more the voting control of Contractor (whether 13 Contractor is a corporation, limited liability company, partnership, joint venture or otherwise) shall constitute an assignment for purposes of this Agreement.

Further, the involvement of Contractor or its assets in any transaction or series of transactions (by way of merger, sale, acquisition, financing, transfer, leveraged buyout or otherwise), whether or not a formal assignment or hypothecation of this Agreement or Contractor’s assets occurs, which reduces Contractor’s assets or net worth by twenty-five percent (25%) or more shall also constitute an assignment for purposes of this Agreement.

19. Independent Contractor. Contractor acknowledges, represents and warrants that Contractor is not a regular or temporary employee, officer, agent, joint venturer or partner of the City, but rather an independent contractor. This Agreement shall not be construed as a contract of employment. Contractor shall have no rights to any benefits which accrue to City employees unless otherwise expressly provided in this Agreement. Due to the independent contractor relationship created by this Agreement, the City shall not withhold state or federal income taxes, the reporting of which shall be Contractor's sole responsibility.

20. Brokers. Contractor acknowledges, represents and warrants that Contractor has not hired, retained or agreed to pay any entity or person any fee, commission, percentage, gift, or any other consideration, contingent upon or resulting from the award or making of this Agreement.

21. Professional Ability. Contractor acknowledges, represents and warrants that Contractor is skilled and able to competently provide the services hereunder, and possesses all professional licenses, certifications, and approvals necessary to engage in its occupation. City has relied upon the professional ability and training of Contractor as a material inducement to enter into this Agreement.

Contractor shall perform in accordance with generally accepted professional practices and standards of Contractor's profession.

22. Business License. Contractor shall obtain a Redondo Beach Business License before performing any services required under this Agreement. The failure to so obtain such license shall be a material breach of this Agreement and grounds for immediate termination by City; provided, however, that City may waive the business license requirement in writing under unusual circumstances without necessitating any modification of this Agreement to reflect such waiver.

23. Conflict of Interest. Contractor acknowledges, represents and warrants that Contractor shall avoid all conflicts of interest (as defined under any federal, state or local statute, rule or regulation, or at common law) with respect to this Agreement. Contractor further acknowledges, represents and warrants that Contractor has no business relationship or arrangement of any kind with any City official or employee with respect to this Agreement. Contractor acknowledges that in the event that Contractor shall be found by any judicial or administrative body to have any conflict of interest (as defined above) with respect to this 14 Agreement, all consideration received under this Agreement shall be forfeited and returned to City forthwith. This provision shall survive the termination of this Agreement for one (1) year.

24. Compliance with Laws. Contractor shall comply with all federal, state and local laws, statutes, ordinances, rules and regulations, and the orders and decrees of any courts or administrative bodies or tribunals, with respect to this Agreement, including without limitation all environmental laws, employment laws, accessibility, and non-discrimination laws, whether the obligation applies directly by Contractor or through subcontractors.
a) Precedence of Laws. In the event of conflict between federal and state law, statute, regulation, rule, order, or decree established by courts or tribunals with the respect to this Agreement, federal law shall govern. However, where stare law provides greater protections to workers, including but not limited to, wage and hour requirements, such state law shall apply, provided it is not expressly preempted by federal law or inconsistent with any binding federal funding conditions.
b) California Labor Law Requirements. Contractor shall comply with all applicable provisions of the California Labor Code, including without limitation, Labor Code §§ 1720-1861, governing public works projects.

Accordingly, Contractor shall pay prevailing wages and meet all other labor standards as required under California law, as set forth in Exhibit “H”, which is attached hereto and incorporated herein by reference. State prevailing wages may be accessed through the California Department of Industrial Relations (“DIR”) website located at https://www.dir.ca.gov/Public-Works/PrevailingWage.html.

Where work performed under this Agreement is subject to both federal and state prevailing wage requirements, Contractor shall pay the higher of the federal or state prevailing wage rate. Federal prevailing wage determinations shall be obtained from the U.S. Department of Labor, Wage and Hour Division, and may be accessed via the U.S. System for Award Management (“SAM”) located at https://sam.gov/wage-determinations. In the event of a conflict between the federal general wage determination issues by the United States Department of Labor and the State General Prevailing Wage Determination as established by the California Department of Industrial Relations, the higher of the two will prevail.
c) Federal Funding Compliance. In the event any portion of the services performed under this Agreement is funded in whole or in part with federal funds, Contractor shall comply with all applicable Federal Transit Administration (“FTA”) regulations, policies, procedures, and directives, including those set forth in Exhibit “A”, as amended. Contractor shall also comply with all applicable federal civil rights and accessibility laws, including 15 but not limited to, the Americans with Disabilities Act (“ADA”) and Title VI of the Civil Rights Act of 1964.

To the extent federal funding is subject to prevailing wage requirements under the Davis-Bacon Act or other federal statutes, Contractor shall comply with such requirements. However, where both federal and state prevailing wage laws apply, the higher of the applicable rates control, as further set forth in subsection (b) above.
d) Intelligent Transportation Systems – National Architecture. For all ITS property and service, the Contractor agrees to comply with all applicable standards, orders or regulations issued pursuant to the National ITS Architecture and Standards to the extent required by 23 U.S.C. Section 517(d) and 23 CFR Parts 655 and 940.

25. Non-Exclusivity. Notwithstanding any provision herein to the contrary, the services provided by Contractor hereunder shall be non-exclusive, and City reserves the right to employ other contractors in connection with the project.

26. Third Parties. Nothing herein shall be interpreted as creating any rights or benefits in any third parties. For purposes hereof, transferees or assignees as permitted under this Agreement shall not be considered "third parties."

27. Claims. Any claim by Contractor against City hereunder shall be subject to Government Code §§ 800 et seq. The claims presentation provisions of said Act are hereby modified such that the presentation of all claims hereunder to the City shall be waived if not made within six (6) months after accrual of the cause of action.

28. Interpretation. Contractor acknowledges that it has had ample opportunity to seek legal advice with respect to the negotiation of this Agreement. This Agreement shall be interpreted as if drafted by both parties.

29. Authority. City warrants and represents that upon City Council approval, the Mayor of the City of Redondo Beach is duly authorized to enter into and execute this Agreement on behalf of City. The party signing on behalf of Contractor warrants and represents that he or she is duly authorized to enter into and execute this Agreement on behalf of Contractor, and shall be personally liable to City if he or she is not duly authorized to enter into and execute this Agreement on behalf of Contractor.

30. Waiver. The waiver by the City of any breach of any term or provision of this Agreement shall not be construed as a waiver of any subsequent breach, and such waiver by City shall not limit City's remedies for any succeeding breach of that or of any other term, covenant, or condition of this Agreement. 16 31. Notices. Written notices to each party shall be given by registered or certified mail, postage prepaid and addressed to or personally served on:

Notices, reports and statements to the City shall be delivered to:

City of Redondo Beach
Community Services Department
415 Diamond Street
Redondo Beach, CA 90277
Attn: Transit Manager
Notices, reports and statements to the Contractor shall be delivered to:

Parking Concepts, Inc. dba Transportation Concepts
12 Mauchly Bldg. I
Irvine CA 92618
Attn: David L. Mueller, President

32. Integration. This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes any previous oral or written agreement; provided, however, that correspondence or documents exchanged between Contractor and City may be used to assist in the interpretation of the exhibits to this Agreement.

33. Attorneys’ Fees. In the event either party to this Agreement brings any action to enforce or interpret this Agreement, the prevailing party in such action shall be entitled to reasonable attorneys' fees (including expert witness fees) and costs.

This provision shall survive the termination of this Agreement.

34. Governing Law and Venue. This Agreement shall be construed in accordance with the laws of the State of California without regard to principles of conflicts of law. Venue for any litigation or other action arising hereunder shall reside exclusively in the Superior Court of the County of Los Angeles, Southwest Judicial District.

35. Severance. Any provision of this Agreement that is found invalid or unenforceable shall be deemed severed and all remaining provisions of this Agreement shall remain enforceable to the fullest extent permitted by law.

36. Inspection. If the services set forth in Exhibit "B" and Exhibit “C” are performed on City or other public property, the City shall have the right to inspect such work without notice. If such services shall not be performed on City or other public property, the City shall have the right to inspect such work upon reasonable notice. Inspections by the City shall not relieve or minimize the responsibility of Contractor to conduct any inspections Contractor has agreed to perform pursuant to the terms of this Agreement. Contractor shall be solely liable for said 17 inspections performed by Contractor. Contractor shall certify in writing to the City as to the completeness and accuracy of each inspection required to be conducted by Contractor hereunder.

37. Services. The project or services set forth herein shall be performed to the full satisfaction and approval of the City. In the event that the project or services set forth herein are itemized by price, the City in its sole discretion may, upon notice to Contractor, delete certain items or services set forth herein, in which case there shall be a corresponding reduction in the amount of compensation paid to Contractor. City shall furnish Contractor, to the extent available, with any City standards, details, specifications and regulations applicable to the Project and necessary for the performance of Contractor's services hereunder.

Notwithstanding the foregoing, any and all additional data necessary for design shall be the responsibility of Contractor.

38. Changes and Extra Work. All changes and/or extra work under this Agreement shall be performed and paid for in accordance with the following:

Only the City Council, City Manager, or the Department Head responsible for the administration of, or supervision of the scope of work under, this Agreement may authorize extra and/or changed work. Contractor expressly recognizes that other City personnel are without authorization to either order extra and/or changed work or waive contract requirements. Failure of Contractor to secure the authorization for such extra and/or changed work shall constitute a waiver of any and all right to adjustment in contract price due to such unauthorized work and Contractor thereafter shall be entitled to no compensation whatsoever for performance of such work.

If Contractor is of the opinion that any work which Contractor has been directed to perform is beyond the scope of this Agreement and constitutes extra work, Contractor shall promptly notify the City of the fact. The City shall make a determination as to whether or not such work is, in fact, beyond the scope of this Agreement and constitutes extra work. In the event that the City determines that such work does constitute extra work, a written amendment providing for more compensation shall be executed by Contractor and the City, and approved by the City Council. City shall provide extra compensation to Contractor on a fair and equitable basis.

In the event City determines that such work does not constitute extra work, Contractor shall not be paid extra compensation above that provided herein and if such determination is made by City staff, said determination may be appealed to the City Manager as long as a written appeal is submitted to the City Manager within five (5) days after the staff's determination is received by Contractor. Said written appeal shall include a description of each and every ground upon which Contractor challenges the staff's determination.
18 39. Additional Assistance. If this Agreement requires Contractor to prepare plans and specifications, Contractor shall provide assistance as necessary to resolve any questions regarding such plans and specifications that may arise during the period of advertising for bids, and Contractor shall issue any necessary addenda to the plans and specifications as requested. In the event Contractor is of the opinion that City's requests for addenda and assistance is outside the scope of normal services, the parties shall proceed in accordance with the changes and extra work provisions of this Agreement.

40. Non-Liability of Officials and Employees of the City. No official or employee of the City shall be personally liable for any default or liability under this Agreement.

41. Subcontractors. Contractor shall provide properly skilled professional and technical personnel to perform any approved subcontracting duties. Contractor shall not engage the services of any person or persons now employed by the City without the prior written approval of City, which approval may be withheld in the City's sole and absolute discretion.

42. Amendment. This Agreement may be amended or modified only by a subsequent written amendment executed by authorized representatives of both parties and approved by the City Council.

43. Conflicting Provisions. In the event of a conflict between the terms and conditions of this Agreement and those of any exhibit or attachment hereto, this Agreement proper shall prevail. In the event of a conflict between the terms and conditions of any two or more exhibits or attachments hereto, those prepared by the City shall prevail over those prepared by Contractor.

44. Confidentiality. To the extent permissible under law, Contractor shall keep confidential its obligations hereunder and the information acquired during the performance of the project or services hereunder.

45. Warranty. In the event that any product shall be provided to the City as part of this Agreement, Contractor warrants as follows: Contractor possesses good title to the product and the right to transfer the product to City; the product shall be delivered to the City free from any security interest or other lien; the product meets all specifications contained herein; the product shall be free from material defects in materials and workmanship under normal use for a period of one (1) year from the date of delivery; and the product shall be fit for its intended purpose(s). Notwithstanding the foregoing, consumable and maintenance items (such as light bulbs and batteries) shall be warranted for a period of thirty (30) days from the date of delivery. All repairs during the warranty period shall be promptly performed by Contractor, at Contractor's expense, including shipping.

Contractor shall not be liable under this warranty for an amount greater than the compensation set forth in Section 7.
19 IN WITNESS WHEREOF, the parties have executed this Agreement in Redondo Beach, California, as of this 3rd day of June, 2025.

CITY OF REDONDO BEACH, PARKING CONCEPTS, INC.,
a chartered municipal corporation a California corporation dba Transportation Concepts

__________________________ By: _______________________
James A. Light, Mayor Name:_______________________
Title: ________________________

ATTEST: APPROVED:
__________________________ _________________________
Eleanor Manzano, City Clerk Diane Strickfaden, Risk Manager APPROVED AS TO FORM:
__________________________
Joy A. Ford, City Attorney
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EXHIBIT “A”

FTA REQUIRED CONTRACT CLAUSES AND SIGNED CERTIFICATIONS Clause language is based on FTA Report No. 0105, FTA Best Practices Procurement and Lessons Learned Manual, October 2016.

See attached.

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EXHIBIT “B”

SCOPE OF WORK
SECTION 4 of RFP

1.0 DEFINITIONS
As used throughout the Request for Proposals, exhibits and attachments, the following terms shall have the meanings set forth below:
 Advanced Reservation – Describes the process of requesting trips and receiving trip confirmation prior to the day service is requested.  Americans with Disabilities Act of 1990 (ADA) – Federal civil rights legislation which mandates accessibility for people with disabilities. Included is a requirement that all public transit agencies operating fixed route bus service provide complementary paratransit service to persons functionally unable to use accessible fixed route systems. WAVE Dial-A-Ride service is not ADA complementary paratransit service.
 BEB – Battery-Electric Bus - buses that run on electricity only and require recharging their onboard battery packs from an external power source.  CHP – California Highway Patrol
 City – The City of Redondo Beach, California.
 Contractor – Vendor selected and under contract with the City of Redondo Beach to provide transportation services.
 CNG – Compressed Natural Gas
 Curb-to-Curb Service – A type of paratransit service where, on both the origin and destination ends of the trip, the driver gets out of the vehicle and assists the passenger between the vehicle and a sidewalk or other waiting area no more than 15 feet from the vehicle.
 Deadhead – For paratransit services, refers to either miles or hours when a vehicle is not in revenue service including travel from the yard to the first pickup, from the last drop-off back to the yard when released by the dispatcher.

The travel between scheduled pickups and drop offs, regardless of whether a passenger is on board, is not deadhead.

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 Demand Responsive – Describes a service that does not require advance reservation and trips can be requested the same day [also referred to as "same day", "real-time" or "immediate response"].
 Door-to-Door Service – A type of paratransit service where, on both the origin and/or destination end of the trip, the driver gets out of the vehicle and meets/escorts the passenger to the door of the main lobby, residence, or building. The driver is responsible for assisting the passenger throughout the trip. Drivers are not allowed to enter a residence and must keep the vehicle in sight at all times.
 Dwell Time – The amount of time spent by vehicle and driver at each pick-up and drop-off waiting for the passenger(s) to appear, during passenger boarding, deboarding and wheelchair securement. Dwell time is included in the Vehicle Revenue Hour computation.
 Federal Transit Administration (FTA) – A branch of the U.S. Department of Transportation (USDOT) established to improve transportation throughout the nation. The FTA provides funding and assistance to regional transportation agencies, among various other programs.
 General Public Paratransit Vehicle (GPPV) – Means any motor vehicle designed for carrying no more than 24 persons and the driver, that provides local transportation to the general public, including transportation of pupils at or below the 12th - grade level to or from a public or private school or school activity, under the exclusive jurisdiction of a publicly and operated transit system through one of the following modes: dial-a-ride, subscription service, or route deviated bus service. {California Motor Vehicle code Section 336}  Holiday Schedules – The services do not operate on New Year's Day, Thanksgiving Day, and Christmas Day. Saturday schedules are operated on Memorial Day, Independence Day, Labor Day, and Veteran’s Day.  HFC/FCEB – Hydrogen Fuel Cell, or Hydrogen Fuel Cell Bus  ITS – Intelligent Transportation Systems
 LAX – Los Angeles International Airport
 Late Trip – For Dial-A-Ride service, any trip on which the vehicle arrives for the pick up more than 15 minutes after the scheduled time. For fixed route service, any arrival at a time-point more than 5 minutes after the scheduled time.
 Metro – Los Angeles County Metropolitan Transportation Authority B-3
 Missed Trip – For Dial-A-Ride service, any scheduled trip on which the Diala-Ride vehicle arrives more than 60 minutes after the scheduled pick-up time or does not arrive at all. For Fixed Route, any trip that departs its initial stop or arrives at any time point more than 30 minutes after the scheduled time or does not operate the run at all.
 No-Show – A scheduled passenger who does not appear at the designated location for vehicle boarding within 5 minutes of an on-time vehicle arrival or calls the reservation office to cancel the trip less than one (1) hour before the scheduled pick-up time.
 On-Time Pickup – For paratransit services, a vehicle shall be on-time if it arrives at the designated pickup location no more than 5 minutes prior to the scheduled pickup time or no more than 15 minutes after that time. For fixed route services, a vehicle shall be on-time if it arrives at a designated bus stop not earlier than or no more than 3 minutes after the scheduled arrival time.  RTI – Real-Time Information.
 Subscription Service – Paratransit trips to and from the same origin and destination at the same time and day at least once a week. Subscription services do not require the passenger to call in their request for each trip; only to cancel for one or more days.
• TAP – The regional electronic fare collection system “Transit Access Pass”. • TAP Bus Mobile Validators (BMV)/ Bus Smart Card Validators (BSV) – TAP electronic fare collection equipment used by TAP card holders paying with some monthly passes, stored value, Access cards, transfers and credit cards.
 Vehicle Revenue Hour – For Paratransit service, a vehicle revenue hour shall be defined as any sixty-minute increment of time, or portion thereof, that a vehicle is available for passenger transport within the established hours of service. A vehicle is available for passenger transport from the time it arrives at its first pick-up address and ends when it has completed its last passenger drop-off. If the first scheduled pick-up is a no-show, the vehicle arrival time at that stop shall still be used for computation of revenue vehicle hours; however, this rule shall not apply to late trip cancellations. Vehicle revenue hours are also known as “revenue vehicle hours” and "vehicle service hours".

For the fixed route service, a vehicle revenue hour shall be defined as any sixty-minute increment of time, or portion thereof that a vehicle is in revenue service, including layover/recovery time but excluding deadhead, training operators prior to revenue service and road tests.

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Vehicle revenue hours, for all services, shall exclude any meal breaks, service breaks, fueling time, mechanical breakdowns and time a vehicle is down due to an accident. Drive time to and from breaks and lunch breaks shall be excluded.

It is intended that the City’s definitions of Vehicle Revenue Hour and Mile be identical to those of the National Transit Database.
 Vehicle Revenue Miles – The mileage incurred by a vehicle while operating a Vehicle Revenue Hour.
 ZEB – any transit, tourism, school, military, motor coach, or other type of bus whose primary propulsion and accessory power technologies produce zero carbon emissions in its day-to-day operations.

2.0 RESPONSIBILITIES OF CITY
City will perform the following duties and accept the following responsibilities with respect to the performance of Beach Cities Transit fixed route and WAVE Dial-A-Ride services.

2.1 Administration
The City is responsible for BCT administration, planning, marketing, social media, budgeting, contract monitoring, and public information and community liaison activities.

City staff primarily involved with BCT includes the Community Services Director, Transit Manager, Senior Management Analyst, Transit Analyst, Transit Assistant and Office Assistants who administers BCT bus pass sales and customer service.

2.2 Service Planning
City will be responsible for general service planning and analysis of its transit service program including route analysis studies and ridership surveys, either directly or through contracted technical specialists.

2.3 Changes in the Level of Service
City may adjust the level of service at its discretion. City will give Contractor sixty (60) days written notice of modifications that the City determines are major and may provide Contractor with less notice if the City determines modifications are minor. If the City makes modifications which increase or decrease the level of service more than twenty five percent (25%) of the vehicle service hours set forth in Section 3.6, City and Contractor may negotiate a change in the hourly rate.

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However, no negotiated hourly rate shall be effective unless a written amendment is executed by City and Contractor, and approved by City Council.

2.4 Registration of WAVE Riders
City shall be responsible for the registration and certification of all WAVE riders and shall enter rider data into an automated database for use by Contractor in accepting reservations for WAVE service.

2.5 Vehicles
The City will provide 14 CNG, ADA-compliant vehicles for the fixed route services and six CNG, ADA-compliant vehicles for the dial-a-ride service. A vehicle list is contained as Attachment 1 to the RFP and includes the current lifetime mileages, projected replacement schedule for each vehicle. City plans to replace fixed route vehicles within the term of the agreement and will coordinate the capital replacement schedule with Contractor to identify and replace vehicles that have met their lifetime at the earliest opportunity. The City may begin ZEB procurement near the end of the agreement term.

The CNG tanks on all BCT buses are designed to exceed the life of the vehicles (Tanks have a 20-year life). Replacement of CNG tanks, if needed, may take place at bus manufacturer location depending on the situation or damage, but this would only be needed if there is any damage or if the tanks stopped functioning. The Contractor will be responsible for the cost of tank inspection and certification and the replacement of any tank that is damaged as a result of an accident or comprehensive loss. The City will be responsible for the cost of tank replacement if due to simple tank failure not covered by warranty.

2.6 On-Board Equipment
BCT transit buses are equipped with the following on-board equipment. If not installed in all vehicles, the descriptions indicate which buses have the described equipment. Contractor will remove and replace faulty units; City will pay for replacement or major repair if needed.

2.6.1 Bus Mobile Validators (BMV) TAP mobile validators are installed in all buses. TAP BMV’s are used on fixed route buses only to collect fare revenues paid with the TAP card. Metro may replace BMV’s to BSV’s during the term of the agreement. BMV’s/ BSV’s installed in cutaway vehicles which are used for Dial-A-Ride service are not turned on to collect fares. The dial-a-ride BMV/ BSV units are turned on only during TAP system software updates. They may be used to collect dial-a-ride fares in the future.

2.6.2 Security Camera Systems
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The City provides fixed route and dial-a-ride vehicles with bus security cameras and spares. The current security camera system installed is the REI Buswatch DVR System. The City also provides sixteen security cameras installed at the operations facility to monitor internal and external locations, two spare cameras, one Digital Video Recorder, one 16-channel power supply, and one 24” monitor for the Operations Manager’s office.

2.6.3 Annunciator System
The City provides fixed route buses with annunciator systems. The current annunciator systems installed on BCT fixed route vehicles units 544, 545, and 546 are equipped with Clever Devices annunciators, DRI-DR 700 and an Internal GPS Receiver. Vehicles 547, 548, and 550 are equipped with the Hanover digital signage system that integrates with GMV Syncromatics annunciator system. All other BCT buses are equipped with GMV Syncromatics annunciator systems.

2.6.4 Real-Time Information Systems
City contracts with GMV Syncromatics to provide equipment and E-Portals for the BCT real-time information system, including CAD/AVL, Mobile Data Terminals, one field supervisor tablet, and 2 computers and 2 large screen monitors. City will provide Contractor access to the GMV Syncromatics portal.

2.7 Facilities

2.7.1 Dispatch and Office Space
Dispatch facilities and the Project Manager’s office are currently located in the Redondo Beach transit maintenance and operations facility at 1519 Kingsdale Blvd. The Kingsdale facility houses dispatch, general administration, maintenance, and general storage. There is additional office space and a training room located at City Hall at 415 Diamond Street, Redondo Beach. The City Hall office space has a general workspace, one office and a break room. The City Hall office has two dedicated parking spaces for the Project Management team. The current Contractor uses the workspace for training only.

2.7.2 Maintenance and Operations Facility
A maintenance and operations facility is provided at 1519 Kingsdale Avenue, Redondo Beach (“Kingsdale Facility”). The maintenance and operations facility consists of one undivided office, dispatch office, maintenance office, three maintenance bays, parts and tools rooms, a B-7
break room and parking for all transit vehicles and Contractor’s employees’ vehicles. The maintenance and operations facility does not have fueling facilities.

The City provides no furniture or equipment for either the Kingsdale Facility or the offices that are available in City Hall other than the monitor for the security camera system in the Kingsdale Facility and a field supervisor tablet, and computer and monitors and related equipment that will be installed as part of the Real-Time Information System.

The City intends to move forward on the implementation of the BCT TSS 10 Phase Plan (located on the City’s procurement portal hosted by OpenGov on the City’s website at
https://procurement.opengov.com\portal\redondo). Completing the construction of the Transit OMF to support the transition to a ZEB fleet is one of the key issues planned.

While the OMF is under construction, the contractor shall focus on the CNG fleet maintenance, and support the planning of ZEB infrastructure to operate ZEB vehicles. Contractor shall ensure adequate systems are included in the new OMF and are properly maintained.

2.7.3 Provided Maintenance Equipment
The City provides an air compressor for use within the Kingsdale Facility.

The City will be responsible for major repairs or replacement should the air compressor fail, however, the Contractor to be responsible for inspection and regular maintenance. The new Transit OMF maintenance equipment may change as part of construction project.

2.7.4 Office and Facility Costs
City shall be responsible for the following facility expenses in addition to making the facilities described in Sections 2.7.1 and 2.7.2 above available at no cost to the Contractor: major facility maintenance and repair; landscaping; utilities, to include water, electricity, sewer and trash service; and telecommunications service with the exception of the Contractor’s administrative phone line [See RFP Section 3.17.1].

2.8 Fueling
City provides fuel for all transit revenue vehicles. CNG fuel is available for revenue vehicles from the following locations:
o City of Redondo Beach Public Works Yard at 531 North Gertruda Street, Redondo Beach;
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o Clean Energy facility at 104th Street and Aviation Boulevard, Los Angeles; and
o Clean Energy facility at 20500 Madrona Avenue, Torrance.

Note that deadhead will be incurred in traveling to any of these locations for afterhour fueling.

The City intends to install on-site ZEB charging stations in the new Transit OMF project, for ZEB bus operations. City will fund ZEB electricity usage and station maintenance costs.

3.0 RESPONSIBILITIES OF CONTRACTOR

3.1 General
Contractor shall assist City with respect to the duties described in Section 2.0.

Contractor shall provide project management of the Transit Services according to specified operating procedures. The City may establish additional rules which are reasonable for operation of this service after consultation with the Contractor.

Contractor shall provide all necessary personnel, equipment and services to operate BCT services in the manner described in the RFP. Contractor shall perform the duties and accept the responsibilities identified in the RFP in connection with the operation of BCT as well as other duties and responsibilities as may be reasonably requested by the City. The omission of a duty or responsibility shall not relieve the contractor of its obligation to perform such duty or accept such responsibility, so long as it is usual, customary and generally accepted within the public transportation industry as being an integral element of operating a fixed route and dial-a-ride service.

Contractor shall meet at least monthly with the City to discuss BCT operations and review the monthly performance report. Contractor shall evaluate BCT service for improvement and provide recommendations to the City. Contractor shall act as a member of a larger City-wide service delivery system. Contractor shall participate under the direction of City staff in planning and evaluating City services and in gathering information regarding community needs.

As described in Section 1, Pending Issues, the City anticipates to conduct and complete studies and the implementation of new systems during the term of this agreement. Contractor shall participate, assist and support the conduct of such analyses and implementation of these new systems.

Public Transportation Agency Safety Plan (PTASP)
The City has implemented a Safety Plan in compliance with FTA Safety Management System (SMS) requirements. The Contractor is expected to implement, monitor, manage and assist the City with risk management and B-9
reporting procedures. Contractor shall coordinate with the City all PTASP updates and reports. Contractor shall be knowledgeable with the Federal PTASP requirements as they shall implement the City’s plan.

3.2 Operations
All operational activities, including route supervision, shall be the responsibility of the Contractor. Contractor shall coordinate, manage and control all necessary program activities which shall include: operating approved vehicles; vehicle maintenance and operating personnel; providing driver and other personnel training; administrative procedures, performance statistics and financial records; route and schedule planning; reservations, scheduling and dispatching of client trips; FTA NTD data collection and reporting; program audits, and developing methods to maximize service efficiency. Contractor shall provide Zero Emission Bus (ZEB) professional expertise to support the City’s efforts towards ZEB operations transition. The City plans to initiate the transition to ZEB transit operations during the term of the agreement and to complete the transition by 2040. The City’s ZEB Roll-Out provides detail of the various projects in order to complete this effort, which include the construction of a new operations and maintenance facility, charging infrastructure and ZEB procurement.

Contractor shall provide operations management at a level sufficient to oversee its functions and employees. Contractor shall provide all necessary personnel, equipment and services to operate BCT services.

Contractor shall perform manual counting of ridership fare revenue and TAP card use, which shall be sufficient to generally validate TAP reports and shall be combined with TAP system ridership and revenue data to satisfy reporting requirements.

Contractor shall not make operational modifications which affect the level of service, including but not limited to, hours of operation, schedules, and routes without the prior written approval of the City.

The Contractor shall not enter into agreement with any other party for use of personnel dedicated to this service without the approval of the City.

The Contractor shall be responsible for the use, maintenance, and safekeeping of all City-owned equipment. Repair of such equipment shall be the Contractor's responsibility unless the City agrees that the equipment has met or exceeded its reasonable useful life, in which case the City may bear the cost of replacement at its discretion.

Contractor shall provide continuous supervision of BCT services during revenue operations, including monitoring schedule adherence, on-street operation, on- B-10
route compliance, and on-board ride checks. Contractor shall utilize real-time information system to supplement on-street and service performance monitoring.

Contractor shall assist and cooperate with the City in meeting the objective of providing quality transportation service. Contractor shall perform liaison activities including collaborating with other agencies (e.g., Redondo Union High School other transit agencies and contractors), coordination and cooperation with the City on matters related to operations, monitoring, reporting and service performance.

Contractor shall assist the City with customer service responsibilities including responding to service inquiries, investigating and responding to customer complaints and problem resolution.

Contractor shall assist the City with BCT promotion and marketing and shall not distribute any material without the City’s written permission. Contractor shall refer all media inquiries to the City. Contractor shall provide City with the necessary information on service disruptions, detours and route changes to facilitate communicating with BCT riders via social media and website service alerts.

Contractor shall comply with all conditions and laws required by Federal, State, and local governments, including Metro.

3.3 Dispatch
Contractor shall provide staff to effectively respond to incoming calls at a quality and level consistent with BCT patron demand. Dispatch services are to be available between 6:00 AM and 8:30 PM PST seven days a week, with the exception of the following holidays: Thanksgiving Day, Christmas Day and New Year’s Day.

Contractor shall maintain radio control and contact with all vehicles in service and maintain the daily dispatch log. Contractor shall propose a dispatching log format for the City’s approval prior to beginning service. Contractor shall provide training for scheduling and dispatch personnel in professional technique, radio protocol, and cooperative approaches with vehicle operators and patrons.

Contractor shall provide the capability to respond to telephone service and information requests from hearing impaired individuals and individuals with limited English proficiency. Contractor shall provide bilingual telephone information personnel or arrange for translation services in order to communicate with individuals with Limited English Proficiency (LEP) during all hours that the dispatch services are available to the public.

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3.4 Fixed Route Services, BCT Line 102 and Line 109
BCT is a general public transit service on Lines 102 and 109 that operates seven days a week between 6 a.m. and 10 p.m., with reduced service on holidays. BCT services operate within the local communities of Redondo Beach, Hermosa Beach, Manhattan Beach and El Segundo, connecting residents, students and commuters to the Metro C (Green) Line rail stations, Metro and other regional municipal transit operators and LAX. The fare is $1.00 for adults and 50 cents for Senior/Disabled and Medicare Cardholders, and the interagency transfers are 25 cents. BCT also sells monthly general (adult), student (K-12) and senior/disabled passes. TAP stored value, EZ Pass and Access Cards are accepted as fare payment.

Contractor shall operate fixed route service in a safe, courteous, and reliable manner in strict accordance with the operating days and hours and routes and schedules.

Contractor is authorized to deviate from established routes when necessary to avoid construction or other obstructions in the public right of way and comply with detours and public safety officers. Contractor shall notify the City of such obstruction causing deviation as soon as is practicable.

3.5 Dial-A-Ride – Senior & Disabled Services
The WAVE Dial-A-Ride service is curb-to-curb shared ride transportation service to Redondo Beach and Hermosa Beach seniors (62+) and disabled (of any age) residents, within Redondo Beach and Hermosa Beach city limits. Additional eligible trip destinations include pre-approved satellite locations outside of the Redondo Beach and Hermosa Beach service area. The WAVE service operates Monday through Friday, between 6:00 AM – 8:30 PM PST, and Saturday and Sunday between 8:00 AM – 8:30 PM PST, with reduced service hours on major holidays. The last pickup shall be scheduled no later than 8:00 PM PST. The fare is $1 per person or 75 cents per person for prearranged groups of 3 or more passengers. WAVE clients are approved by the City through an application process that requires the verification of age, disability and residency status.

The WAVE service shall be operated in accordance with the operating days, hours and service area. Contractor shall utilize a systemic method to reserve, schedule and dispatch trip requests for WAVE Dial-A-Ride service for transport using BCT vehicles. Contractor shall ensure the method is capable of accommodating advance reservations, same-day trip requests and subscription reservations, and integrate all demands for service into efficient vehicle tours, to maximize productivity and provide the services prescribed in the RFP. Proposals shall contain a detailed description of the reservation, scheduling and dispatch system being proposed by Contractor including at least three (3) references to agencies currently utilizing this system.

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Contractor shall ensure the proposed scheduling system shall efficiently accommodate the following services provided by the WAVE Dial-A-Ride:
o “Now” service request for a pick-up within 30 minutes, depending on demand;
o Same day service requests for a pick-up within two hours, depending on demand;
o Advance trip request to make a reservation up to seven days in advance;
o Subscription trip request for pick-up the same time daily or weekly; and o Group service, three or more passengers traveling from the same origin to the same destination.

3.6 Service Levels to be Operated
During the Base Term and Option Periods, the following annual levels of service are to be operated by the Contractor unless adjusted by the City as specified herein.

Period
Annual Vehicle Revenue Hours
BCT Fixed
Route
WAVE Dial-ARide Total Hours
Base Period 1: 7/1/25 - 6/30/26 34,500 7,500 42,000
Base Period 2: 7/1/26 – 6/30/27 34,500 7,500 42,000
Base Period 3: 7/1/27 – 6/30/28 34,500 7,500 42,000
Base Period 4: 7/1/28 – 6/30/29 34,500 7,500 42,000
Base Period 5: 7/1/29 – 6/30/30 34,500 7,500 42,000
Base Period 6: 7/1/30 – 6/30/31 34,500 7,500 42,000
Option Period Yr 1: 7/1/31 – 6/30/32 34,500 7,500 42,000 Option Period Yr 2: 7/1/32 – 6/30/33 34,500 7,500 42,000 Option Period Yr 3: 7/1/33 – 6/30/34 34,500 7,500 42,000 Option Period Yr 4: 7/1/34 – 6/30/35 34,500 7,500 42,000

3.7 Special Events
In the event City requires Contractor to provide special event, promotional, or other special transportation services that have been determined to be in the public interest that do not interfere with regular BCT service, the special events shall be billed at the agreed upon firm fixed hourly rate per revenue hour operated for the special event as described in Contractor’s proposal.

3.8 Operation During an Emergency
In the event of an emergency, Contractor shall deploy vehicles as directed by the City. In the absence of direction from the City, Contractor shall follow directions of appropriate law enforcement/emergency management agencies.

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Emergency service does not constitute an expansion of service. Contractor shall be reimbursed for documented and reasonable costs in excess of normal BCT operating costs.

3.9 Personnel
Contractor shall furnish all vehicle operators, maintenance staff, service workers/vehicle washers, dispatchers, supervisors, administrative personnel, management and other personnel services necessary for providing BCT service as described in the RFP.

Contractor shall use appropriate screening and selection criteria for employing personnel. Those checks shall include Department of Motor Vehicles (DMV) and criminal background checks, pre-employment drug screening and physicals of all employees assigned to BCT. Contractor shall undertake the steps necessary to ensure all such employees perform their duties in a safe, legal, courteous, and professional manner at all times. Contractor shall provide appropriate training for the use of battery electric buses and vehicles, as the City transitions to ZEB operations.

Contractor shall provide to the City with a copy of its employee handbook.

Contractor shall make all reasonable efforts to ensure employees having contact with the public in the course of their duties are of good moral character. Any employee who is convicted of a felony or of a crime involving moral turpitude shall not be permitted to continue to hold a position of employment involving contact with BCT patrons.

3.9.1 Wages and Benefits
As part of this proposal, proposers shall detail the wage and benefit packages for all positions assigned to BCT.

During the base period of this contract and any extensions thereof, Contractor shall compensate hourly drivers at the following hourly rates or higher, which are based on the current Union Contract Teamsters Local 572. The hourly rates shall incorporate annual CPI and longevity increases into the salary structure. Similar annual increases shall be paid to other hourly employees.

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Operators
Effective Date 7/1/2022 7/1/2023 7/1/2024 7/1/2025
Training $17.50 $17.50 $17.50 $17.50
0-12 month $19.00 $19.60 $20.20 $21.80
13-24 month $19.40 $20.00 $20.60 $22.20
25-36 month $19.80 $20.40 $21.00 $22.60
37-48 month $20.20 $20.80 $21.40 $23.00
49-60 month $20.60 $21.20 $21.80 $23.40
61+ month $22.00 $23.00 $24.00 $27.00
Mechanics
7/1/2022 7/1/2023 7/1/2024 7/1/2025
$31.00 $32.50 $34.00 $35.00
Utility
7/1/2022 7/1/2023 7/1/2024 7/1/2025
$16.50 $17.00 $17.50 $18.00

3.9.2 Drug and Alcohol Testing
Contractor shall provide pre-employment, post-accident, reasonable suspicion, and random drug and alcohol testing of Contractor employees assigned to BCT in safety-sensitive positions, as required by Federal, State and local governments and the RFP. Contractor shall provide a copy of its drug and alcohol program and any certifications and forms required by FTA. Contractor shall identify the drug testing center that shall be used.

Contractor shall ensure each employee assigned to BCT in a safetysensitive position shall undergo drug and alcohol testing in compliance with the FTA Drug and Alcohol Program Requirements.

3.9.3 Vehicle Operators
Contractor shall ensure all vehicle operators shall have valid California Driver’s Licenses for operation of the vehicle to which they are assigned.

Note that GPPV vehicle and driver certificates are not required for the WAVE Dial-A-Ride service. Contractor shall ensure all vehicle operators shall also have in their possession at all times when operating a BCT B-15
vehicle, a valid DMV Medical Examiner’s Certificate and valid DMV Training Card.

Contractor shall review current DMV reports on all applicants for the position of vehicle operator and shall reject any applicant with any failure to appear in court for driving under the influence. Contractor shall participate in the DMV Pull Notice Program. Any vehicle operator exceeding the DMV point system or with a revoked or suspended license shall not be allowed to operate a BCT vehicle.

All vehicle operators shall comply with the California Highway Patrol (CHP) regulations and requirements.

Contractor shall provide appropriate training for the use of battery electric buses and vehicles, as the City transitions to ZEB operations.

3.9.4 Retention of Existing Employees
Pursuant to Senate Bill No. 158 (California Labor Code, Chapter 4.6, Section 1070 to Part 3 of Division 2), CITY shall grant a ten percent (10%) bidding preference to any Contractor who agrees to retain, for a period of at least ninety (90) days, certain employees. Contractor shall declare, as part of their proposal, whether or not their firm shall retain the employees of the prior Contractor for a period of at least ninety (90) days. Contractor shall ensure these transitioned employees will be utilized in similar positions and perform essentially same services as they did under the previous Contractor. "Employee" is defined as any person who works for a Contractor under the prior contract but does not include executive, administrative, or professional employees that are exempt from the payment of overtime compensation within the meaning of Subdivision (a) of Section 515 or any person who is not an employee as defined under Section 2(3) of the National Labor Relations Act (29 U.S.C. Sec. 152(3)).

In accordance with Senate Bill No. 158, the following obligations apply:

A successor Contractor or subcontractor who agrees to retain employees, pursuant to subdivision (a) [of Senate Bill No. 158] shall retain employees who have been employed by the prior Contractor or subcontractors, except for reasonable and substantiated cause. That cause is limited to the particular employee's performance or conduct while working under the prior contract or the employee's failure of any controlled substances and alcohol test, physical examination, criminal background check required by law as a condition of employment, or other standard hiring qualification lawfully required by the successor Contractor or subcontractor.

If a successor Contractor determines that fewer employees are needed than under the prior contract, qualified employees shall be retained by B-16
seniority within the job classification. In determining those employees who are qualified, the successor Contractor may require an employee to possess any license that is required by law to operate the equipment that the employee shall operate as an employee of the successor Contractor.

Nothing in this section requires the successor to pay the same wages or offer the same benefits provided by the prior Contractor.

In accordance with the California Labor Code, the successful Contractor or subcontractor shall make a written offer of employment to each employee to be rehired. That offer shall state the time within which the employee must accept that offer, but in no case less than ten (10) days.

An employee who has not been offered employment or who has been discharged in violation of this chapter, or his or her agent, may bring an action against the successor Proposer in any superior court having jurisdiction over the successor Proposer. Upon finding a violation, the court shall order reinstatement to employment with successor Contractor and award back pay, including the value of benefits, for each day of violation.

The existing service Contractor shall make available the number of employees who are performing services under the service contract and the wage rates, benefits, and job classifications of those employees to City or to any entity that City identified as a bona fide Contractor. See Attachment 2 to the RFP.

3.9.5 Vehicle Operator Responsibilities
Contractor shall conduct an adequate background check on each vehicle operator to ensure all vehicle operators meet the following standards and are qualified to perform the intended services:
• An employee (full or part-time) of the Contractor. Contractor may not sub-contract with non-employees to execute trip assignments;
• Continuous possession of a valid driver’s license, California DMV Transit Certificate, passenger endorsement, air brake endorsement, and possession of a Class A or B license;
• Not more than two moving violations in the past five years and no DWI/DUI convictions within the last seven years;
• Demonstrated command of the English language, both oral and written;
• Ability to resolve complaints and problems as required; • No felony conviction history; and
• Pass Federal drug and alcohol testing regulations.

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Contractor shall ensure vehicle operators shall, when requested by the City, hand out notices to passengers and render assistance in the City’s monitoring functions.

Contractor shall ensure vehicle operators shall honor and update special passes, use the BMV to collect fare revenues paid with the TAP card as determined by the City.

Contractor shall ensure vehicle operators record ridership counts by passenger category according to procedures approved by the City.

The following shall be minimum service requirements and vehicle operator responsibilities. Failure to carry out these responsibilities shall result in a vehicle operator being prohibited from driving any vehicle covered by this contract, unless subsequently approved in writing by City.

Contractor shall ensure vehicle operators shall:
• Appear neat, clean, well groomed, and in an acceptable uniform; • Exhibit positive customer service skills. Always be helpful and courteous to passengers;
• Operate the vehicle safely and legally;
• Assist elderly and physically impaired passengers in boarding and deboarding (Dial-A-Ride drivers);
• In cases of emergency, shall immediately contact the Contractor for assistance;
• Notify passengers of stops and when transfers are required; • Not allow animals in vehicle except service animals or small animals contained in an accepted transport cage, box or carrier; • Not deviate from route and schedule without City’s permission; • Notify City and Contractor in cases of emergencies or breakdowns;
• Make sure the vehicle stays on schedule but never ahead of schedule;
• Not smoke in the vehicle and enforce no smoking rules; • Enforce BCT passenger rules;
• Not carry or make change;
• Not accept tips;
• Not eat or drink aboard BCT vehicles;
• Not use any device that plays video, music or amplifies sound aboard BCT vehicles; and
• Not use cellular telephones, pagers, or other communications devices (including text messaging) while operating BCT vehicles. • If a passenger becomes unruly after boarding and is not a threat to the safety of the vehicle operator and/or passengers, the B-18
vehicle operator may request the passenger exit the vehicle. If the passenger refuses to disembark, the vehicle operator may contact dispatch for assistance; and
• If a passenger becomes unruly after boarding and is a threat to the safety of the vehicle operator and/or passengers, the vehicle operator shall contact dispatch for emergency assistance, when it is safe to do so; and
• Take charge of a safety and security incident scene until the arrival of supervisory or emergency personnel.

Vehicle operators should:
• Submit suggestions for service improvements to the City via Contractor

3.9.6 Project Manager
Contractor shall provide a full-time, dedicated Project Manager to provide daily management and supervision of BCT operations. The Project Manager shall be available to meet with, or respond to inquiries from, the City or the public Monday through Friday between 8:00 AM and 5:00 PM PST.

Contractor shall ensure the Project Manager shall have a minimum of five (5) years’ experience managing and supervising public transit services similar in size and complexity to the services herein described and a minimum of eight (8) years’ progressive experience in the operation, administration and supervision of fixed route and demand responsive transit services.

The Project Manager or another senior staff member shall have a minimum of two (2) years experience with ZEB operations to assist with the transition to a ZEB fleet.

The Project Manager shall act as a liaison, working cooperatively with City staff in providing operational data, responding to comments from passengers and the general public, coordinate detours and public information for service alerts. and responding to specific requests for other assistance as the need arises. The Project Manager shall not perform other duties or be responsible for other projects for the Contractor without the City’s prior written permission.

Contractor shall ensure the Project Manager shall monitor all aspects of BCT operations including, but not limited to: ridership, quality of service, fare collection and accounting in accordance with established procedures, and attitudes, motivation, and performance of all personnel. Contractor B-19
shall ensure the Project Manager attends City meetings and reports on the BCT services. Contractor shall ensure its Project Manager shall be available to meet with the City as required.

Contractor shall provide a responsible senior employee to make decisions or provide assistance as necessary as a back-up to the Project Manager.

The person serving as Project Manager shall be approved by the City.

Contractor shall ensure Project Manager serves a minimum two-year term on this project before any reassignment shall be considered. Should the Contractor propose a new Project Manager or the City request a replacement, the proposed replacement’s resume and qualifications shall be submitted to the City for its approval at least ten days prior to the departure of the incumbent Project Manager unless Contractor is not provided with such notice by the departing employee. Contractor shall provide the City 30 days’ notice prior to replacing the Project Manager.

Should the position of Project Manager remain unfilled for a period of 30 days or more, the City may deduct the Project Manager’s compensation from Contractor’s payments.

3.9.7 Maintenance Manager
Contractor shall designate and provide the services of a qualified Maintenance Manager, subject to the City’s approval. This individual shall not be the lead mechanic. Contractor shall ensure that the Maintenance Manager has a minimum of three (3) years’ experience managing and supervising the maintenance functions of a shop similar in size and complexity to the services herein described. Contractor shall further ensure the Maintenance Manager has a minimum of five years journeyman level experience with vehicles similar to those used by BCT.

The Maintenance Manager shall have a minimum of two (2) years ZEB experience and/or is trained on the most up-to-date procedures.

Contractor shall ensure its Maintenance Manager shall provide proactive resource management including, but not limited to, preventive maintenance scheduling and supervision, repair supervision, technical training, and such other activities as may be necessary to ensure the performance of Contractor’s maintenance duties and responsibilities.

Should the services of the Maintenance Manager become unavailable to Contractor, the resume and qualifications of the proposed replacement shall be submitted to City for approval as soon as possible, but in no event later than 10 working days prior to the departure of the incumbent Maintenance Manager, unless Contractor is not provided with such notice by the departing employee. Should the position of Maintenance Manager B-20
remain unfilled for a period of 30 days or more, the City may deduct the Maintenance Manager’s compensation from Contractor’s payments.

3.9.8 Supervisory and Dispatch Coverage
Contractor shall provide sufficient trained and qualified Road Supervisors and Dispatch office staff to ensure that a management-level employee or Road Supervisor is available to respond and that the Dispatch office will be staffed whenever a BCT service vehicle is on the road with the exception of maintenance road test.

3.9.9 Maintenance Personnel
In addition to the Maintenance Manager, Contractor shall employ additional maintenance and service personnel on an acceptable fleet to mechanic ratio as necessary to properly maintain and service the BCT fleet. Within 15 months of the contract, the Contractor must have at least one mechanic, maintenance supervisor, or maintenance manager who maintains an ASE Master Transit Bus Technician certification.

Within four (4) years of the agreement, or at the time of ZEB bus procurement, whichever is sooner, the Contractor must have appropriate maintenance staff that will maintain the battery-electric buses be certified for National Fire Protection Association (NFPA) 70E, Standard for Electrical Safety in the Workplace and Occupational Safety and Health Administration (OSHA) 1910.269 Electric Power Generation, Transmission and Distribution.

Contractor shall provide training for all drivers and staff in the proper operation, inspection and maintenance of the mobile validator units described in Section 2.6.1 as well as the operation and use of the RealTime Information System.

3.9.10 Technical Assistance
As an included element of the assistance to be provided, Contractor shall ensure the availability to the City of technical staff with knowledge and experience in Computer-Assisted Dispatch/Automated Vehicle Location (CAD/AVL) systems. This capability may be satisfied either through technical staff in the employ of the Contractor or through a documented engagement of technical consulting expertise which will be made available to the City upon a reasonable advance request. The Contractor’s arrangement for meeting this requirement must be disclosed in their proposal. Contractor shall support the City’s efforts with ZEB planning and operations, ZEB facility and charging station and charge management systems planning, construction and operations.

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3.9.11 Training
Contractor shall provide an outline of their Safety and Training Manual and Customer Service Training Manual for City’s review and approval prior to the beginning of training under this contract. The City shall assist the Contractor’s training efforts by allowing the Contractor to conduct training in City facilities.

Contractor shall ensure the vehicle operators are trained in all operational procedures relating to the system. Contractor’s training must include techniques for dealing with the public in a helpful and courteous manner, sensitivity training, and basic information about the service and the Beach Cities service area. This requirement pertains to regularly assigned and relief vehicle operators.

Dispatchers and any other personnel who may be assigned to telephone information lines shall receive customer service training, along with operational training, radio procedures, and accident and incident procedures. The Contractor’s customer service training program shall be consistent with City customer service standards.

Contractor’s employees assigned to BCT shall have detailed knowledge of BCT services (including schedules, transfer points, fare, and operating policies) and those transit operators which link up with the BCT system. All Contractor employees shall also be trained to proficiency in the requirements and responsibilities of the Americans with Disabilities Act, Title VI and Reasonable Modification procedures and policies as appropriate to their positions.

Written documentation of all training, including new hires, recurrent, and retraining shall be maintained by the Contractor and furnished to the City upon request.

Contractor shall ensure the maintenance personnel assigned to work on BCT vehicles and equipment shall have the necessary skills to:
• Conduct preventive maintenance inspections and complete associated paperwork;
• Inspect vehicle engines, transmissions, and other mechanical, electric, and electric parts and components;
• Diagnose vehicle engine, transmission, electrical and electric component system problems; and
• Repair vehicle engines, transmissions, and other mechanical, electric, and electronic parts and components.
• Conduct appropriate maintenance for BEB fleet, as the City transitions to ZEB operations
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3.9.12 Vehicle Operator Training
Contractor shall develop, implement, and maintain a formal training and retraining program for all vehicle operators, subject to City approval. At a minimum, the program shall comply with the following requirements:
a. New Operators: Class "C" drivers, first time Class "B" drivers and Class "B"/school bus drivers who have not had prior public transit/school bus training and at least nine (9) months of transit/school bus driving experience over the last two (2) years:

• Acquisition of a valid Class "B" (or school bus driver's) license and Medical Certificate; plus
• Minimum of forty (40) hours of classroom instruction covering defensive driving, first aid, Federal and State rules and regulations, accident/incident procedures, radio procedures, hands-on wheelchair and wheelchair lift procedures, patron relations, employee work rules, routes, schedules, fare, and BCT operating policies; and
• Supervised behind-the-wheel instruction with a qualified driving instructor totaling twenty (20) hours in service and twenty (20) hours out of revenue service), including completion of driving along all routes at least twice before being allowed to drive in service unsupervised.
b. Experienced Operators: Class "B"/school bus drivers (with a medical certificate) who have had at least nine (9) months public transit or school bus driving experience over the previous two years, as well as proof of training and good references:
• Minimum twenty (20) hours classroom instruction on
Contractor’s policies, procedures, defensive driving, vehicle code, drivers notices, vehicle components, radio procedures, vehicle inspection, schedules, routes, transfer policies, fare collection, accident procedures, state rules and regulations, accident report writing; plus
• Minimum two (2) hours classroom and supervised "hands-on" training addressing, at a minimum: wheelchair lift components, operation of the lift with and without power, loading and securement procedures, and emergency procedures; plus
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• Minimum eight (8) hours individual behind-the-wheel instruction from a qualified driving instructor while out of service and eight (8) hours individual behind-the-wheel instruction from a qualified driving instructor while in service; including completion of driving along all routes at least twice before being allowed to drive in service unsupervised.
c. Customer Service Training: All staff, driving and non-driving, will be trained as appropriate for their position in the following topics and requirements: passenger assistance training, empathy training, serving persons with disabilities, ADA service requirements, the City’s Title VI and Civil Rights policies and requirements, and reasonable modification requests.
d. Vehicle and Area Familiarization: Additional hours of training may be required to familiarize operators with routes and with the service area.

Contractor shall train vehicle operators to operate all types of vehicles operated in the BCT service.
d. Continuing Training: Minimum two (2) hours of on-going safety and other transit related training every two months for every vehicle operator employed in BCT service.
e. Licensing and Certifications: Contractor shall monitor and comply with any and all State regulations and requirements with respect to vehicle operator training and shall ensure all vehicle operators complete the Contractor’s training program and are appropriately licensed and certified by the State of California for the service and vehicles being operated. Contractor shall keep a current list of vehicle operators and their certifications.
f. Driver Evaluations: Contractor shall regularly evaluate each vehicle operator by a qualified instructor, including observation during revenue service.
g. Battery Electric Vehicle Training: Contractor shall provide appropriate training for the use of battery electric buses and vehicles.

3.9.13 Uniforms
Contractor shall develop a dress code, including a standard uniform that shall be approved by the City. The uniform shall include coordinating shirts and pants/shorts, jackets and hats. Vehicle operators shall wear name tags clearly displaying their names at all times while performing duties associated with BCT. Uniforms shall clearly display (separately) both the Contractor’s and BCT name/logo. The City may make exceptions to the B-24
uniform policy. However, Contractor shall ensure vehicle operators maintain a neat and clean appearance at all times.

The City shall provide BCT artwork for use in the uniform.

Each vehicle operator shall have a working timepiece available and in clear sight at all times during revenue operations.

3.9.14 Removal of Employee From Project
The City may require the immediate removal of any of Contractor’s employees from BCT service for any reason, including, but not limited to, the following:
• Committing unsafe or inappropriate acts while providing service; • Revocation, suspension, or non-renewal of a valid California driver’s license;
• Conviction of any felony criminal offense;
• Unacceptable customer service as reported by customers, other vehicle operators, or directly observed by City staff or its agents; • Non-compliance with City-specified appearance standards; and • Failure to comply with any criteria or standards in the RFP.

3.10 Vehicles
The City will provide to Contractor the vehicles and equipment set forth in the RFP. Contractor shall only use these vehicles and their associated equipment for activity directly related to BCT unless otherwise authorized, in writing, by the City.

The City provides no administrative or non-service vehicles. Should the Contractor determine that non-service vehicles are needed, the capital, maintenance and fueling costs of such vehicles will be the responsibility of the Contractor.

Contractor shall rotate vehicles in service to result in relatively even distribution of accumulated miles on the vehicles.

Contractor shall return all vehicles to BCT at the termination of the contract in the same condition as accepted, allowing for normal wear and tear.

If a new Contractor is selected, at least 2 fixed route buses and 2 dial-a-ride buses will be made available for training. Additional vehicles may be made available depending on service and maintenance requirements.

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3.11 Maintenance
Contractor shall ensure all vehicles, including future ZEB fleet facilities, and equipment meet all applicable laws, codes, and safety standards as set by Federal, State and local governments, and shall be inspected at each interval required by all governing entities.

Contractor shall, at all times, and at its sole expense, maintain all components of each vehicle in safe and proper working condition, free from damage, malfunction or deferred maintenance. At Contractor’s expense, any vehicle damaged by collision or otherwise shall be repaired as expeditiously as possible.

All maintenance and repairs to BCT vehicles shall be performed by Contractor or other vendors and suppliers who are subject to prior approval by the City. Repair work shall be conducted as soon as practicable upon learning that such work is required. Contractor shall perform repair work expeditiously in response to identification of problems by vehicle operators or other staff. Contractor shall not defer repairs beyond a reasonable time.

Contractor shall be familiar with vehicle and equipment warranties and shall comply with all warranty provisions in the conduct of its maintenance functions.

Contractor shall ensure that all parts, materials, tires, lubricants, fluids, oils and procedures used by Contractor on BCT vehicles shall meet or exceed original equipment manufacturer specifications and requirements. All parts installed on BCT vehicles and equipment become property of BCT.

Contractor shall remove any vehicle which sustains damage or experiences failure impairing safe mechanical operation, from service immediately, and shall not reassign said vehicle until restored to safe operating condition.

Contractor shall not remove parts or equipment from one BCT vehicle and install said parts and equipment in another BCT vehicle for any reason without the City’s prior written permission.

Contractor shall pay for any repairs arising from Contractor negligence or abuse of BCT vehicles. City, in its sole discretion, shall determine what repairs are due to negligence and abuse.

Contractor shall maintain a satisfactory California Highway Patrol (CHP) terminal inspection throughout the life of the agreement period (proof of CHP certification is required). If the Contractor receives an unsatisfactory rating from the CHP, the Contractor shall notify the City immediately and state what is being done to correct the deficiency. If the vehicle operating authority falls under the California Public Utilities Commission (PUC) and if the PUC revokes the permits to operate the vehicles in this service as a result of unsatisfactory inspection ratings by the B-26
CHP, the vehicle shall not operate and a $500, per vehicle per day fine shall be assessed until a satisfactory inspection report is obtained.

City reserves the right to conduct an audit of maintenance program, practices, and repairs of vehicles and equipment and at its sole discretion, to inspect and reject temporarily or permanently by notice to the Contractor, any vehicle the Contractor utilizes which the City deems unacceptable.

3.11.1 Records
Contractor shall maintain all vehicles’ maintenance records required by the law, including but not limited to the following:
• Work orders for all vehicle maintenance activities;
• Maintenance reports;
• Pre-trip inspection/defect reports for each vehicle;
• Reports containing negative vehicle operator notations; • Reports indicating a vehicle defect; and
• Reports of all road call maintenance.

Contractor shall maintain an individual file for each revenue vehicle. In addition to the items above, this file shall include, but not be limited to, the following information by date of action:
• All preventive maintenance work, including parts and labor utilized; • All warranty work, if applicable;
• All other types of repair work, including parts and labor; and • All fuel, fluids, and lubrication used.

Contractor shall keep an accurate record of all repair and work orders performed by, or for, the Contractor on all equipment.

Contractor shall make vehicle maintenance records available to the City’s representatives for review upon request. Vehicle maintenance records shall be the City’s property and at the expiration of this contract or any extension thereof, or the removal of a vehicle from the custody of the Contractor, vehicle maintenance records shall be conveyed to the City.

3.11.2 Preventive Maintenance
Contractor shall provide scheduled maintenance and preventive maintenance inspections as specified by the vehicle manufacturer, City, and all other governing entities. Contractor shall ensure that all scheduled and preventive maintenance shall be completed on a timely basis and within the established mileage interval.

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Contractor shall provide a proactive preventive maintenance program for review and approval by the City prior to initiation of service. The preventative maintenance program shall include an outline of how the program is operated as well as a complete maintenance monitoring program. At a minimum, contractor’s preventive maintenance program shall adhere to the industry standard maintenance schedules and shall be sufficient so as not to invalidate or lessen warranty coverage of any BCT vehicles or associated equipment.

The preventive maintenance program shall provide for (at least) the following:
• Preventive maintenance inspections every 45 days or every 3,000 miles, whichever occurs first;
• Engine oil and filter, and fuel filters changed at every 6,000 miles; • Transmission oil and filters changed at every 12,000 miles; • Preventive maintenance wheelchair lift inspections every 6,000 miles; and
• Preventive maintenance air conditioning inspections every 6,000 miles.

Contractor shall ensure vehicle inspections meet criteria set by CVC 34505.5 (Periodic Inspection by Motor Carrier). Vendor inspection forms shall have fields to log the minimum requirements of CVC 34505.5.

Any preventive maintenance inspection (PMI) completed more than 250 miles past PMI mileage interval shall be considered late. Any PMI inspection completed more than 500 miles past PMI mileage interval shall be considered missed.

Missed PMIs shall result in that vehicle being non-serviceable and all days operated in revenue service under such condition shall be considered non-revenue days for the vehicle with the missed PMI for Contractor’s compensation.

3.11.3 Vehicle Maintenance
In addition to preventive maintenance, Contractor shall perform general maintenance on all vehicles, including future ZEBs. General maintenance will include (at least):
• All wheelchair lift-related equipment shall be inspected, serviced and lubricated at intervals necessary to ensure that the wheelchair lifts are fully operational whenever the vehicle is used in revenue service;
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• Brake inspections and adjustments shall be performed at intervals that ensure the safe and efficient operation of the braking system; • All components of the vehicle bodies, appurtenances, and frames shall be maintained in a safe, sound and undamaged condition at all times. Damage (including body, glass, logos, wraps, custom paint and all appurtenances) shall be repaired in a professional manner within 21 days of damage;
• All mechanical, electrical, fluid, air, and/or hydraulic systems shall be maintained in a safe and fully functional, as designed, condition at all times;
• Climate control systems shall be maintained and used to ensure that the passenger compartment temperature is comfortably maintained under all climatic conditions at all times on all inservice hours; • Seats shall be maintained in proper operating condition at all times. All rips, tears, cuts, gum, graffiti and other damage shall be cleaned or repaired in a professional manner immediately upon their discovery. Contractor shall replace seat covers that are worn or cannot be professionally repaired, using materials that are identical in design and color as those materials being replaced; and
• Farebox systems shall be maintained in proper operating condition at all times.

3.11.4 On-Vehicle Equipment
Contractor shall be responsible for the inspection, servicing, maintenance and repair of all on-board vehicle equipment, including, but not limited to, video surveillance systems, fareboxes, smart card readers/validators, annunciator systems, and digital display units. Contractor shall inform City of equipment defects/failure and City shall provide direction on remedial action to be taken, for example, repair by Contractor, replacement with instock spare, or coordination with Metro TAP contractor or RTI contractor for trouble-shooting and/or exchange.

3.11.5 Roadcalls and Towing
Contractor shall develop and train maintenance and operating staff in appropriate and timely procedures to respond to roadcalls from BCT vehicles. If the roadcall is from a BCT vehicle in active service, Contractor shall endeavor to limit the disruption of service and missed trips. Drivers shall notify dispatch as soon as possible. A replacement BCT vehicle shall be placed in service within fifteen (15) minutes for roadcalls within three miles of the Kingsdale Yard, and within thirty (30) minutes for roadcalls between three and six miles of the Kingsdale yard to resume service consistent with the time schedule. Procedures will also ensure that B-29
subsequent runs are initiated on-time to minimize late runs following roadcall events.

In the event that towing of any vehicle is required due to mechanical failure or damage, Contractor shall provide such towing at Contractor's sole expense. Contractor shall ensure vehicles are always flat-bed towed, and towed within two hours of the vehicle breakdown.

3.12 Emissions Control Programs
Contractor shall have vehicles tested and certified to meet BCT, and other local, State, and Federal requirements related to exhaust smoke and engine emissions.

Contractor shall maintain any applicable California Air Resources Board Voluntary Compliance Program objectives subject to BCT operations.

Contractor shall be responsible for the administration of a smog check program for BCT vehicles. Contractor shall be responsible for emissions testing and shall be responsible to conduct repairs as required to meet emissions standards.

3.13 Pre-Trip Inspections
Contractor shall ensure each vehicle operator performs a Pre-Trip Inspection of each vehicle prior to the start of revenue service with regard to safety, function, and appearance of the vehicle, pursuant to State of California Motor Vehicle Requirements. The checklist shall be kept on file for the City and CHP review.

Daily servicing shall include, but not be limited to the following. • Fueling
• Engine oil, coolant, water and transmission fluid check/add • Farebox check
• Mobile Validator operation
• Wheelchair lift/ramp check
• Security Camera inspection
• Annunciator inspection and test
• Real-Time Information system test
• Brake check
• Light and flasher check
• Interior sweeping and dusting
• Graffiti removal
• BCT system map and route schedule brochure inventory
• Car Card installation and inventory
• Interior and exterior visual inspection
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• Check all vehicle performance defects reported by vehicle operators to identify potential safety and reliability items requiring immediate attention, including climate control mechanisms
Contractor shall immediately repair or replace, prior to placement in revenue service, any vehicle with safety or operational problems.

3.14 City Conducted Inspections
The City will regularly inspect, examine or test any equipment and facilities used in the performance of BCT operations. The inspections may take the form of vehicle inspections, ride-alongs, visual cleanliness inspections, records inspections, or other inspections.

3.15 Vehicle Cleaning
Contractor shall maintain BCT vehicles in a clean and neat condition at all times.

Contractor shall maintain a vehicle cleaning and washing log in each vehicle for the City to review and inspect.

3.15.1 Interior
Contractor shall maintain the vehicle interior in good condition. Contractor shall also ensure all corners and seams are securely fastened to the floor at all times, and the doors, stop notification devices, security cameras, annunciators, and public address systems work properly.

Contractor shall ensure the vehicle operator’s area will be clean at all times. Vehicle operator’s personal property shall be kept in a secure area and out of sight. Vehicle operator seats shall be maintained in accordance with the standards stated below for passenger seats.

Contractor shall check interior for damage and clear trash at the beginning and conclusion of each shift or service day.

Contractor shall not attach or place any markings on the interior of the vehicle without the City’s prior written permission.

Contractor shall perform basic cleaning daily and the following maintenance weekly:
• Sweep, mop, clean, and remove all trash, gum, sticky substances, foreign objects, vermin, dirt, and dust from vehicle floors; • Clean vehicle operator area, including but not limited to, dash controls, dashboards, above the vehicle operator area and along the front dashboard;
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• Clean passenger of dust and foreign substances;
• Clean all ledges, stanchions, handrails, modesty panels, passenger signal strip and remove dust, grease, gum, or sticky substances; and
• Replenish BCT system map and route schedule brochure
inventory.

Contractor shall have each BCT transit vehicle fumigated as needed by a licensed and certified pest control service. City shall approve the schedule for such service and Contractor shall provide documentation of the completion of such service. Pesticides used for this treatment shall not leave an odor or residue in the vehicles.

3.15.2 Exterior
As part of the pre-trip inspection, Contractor shall ensure vehicle operators inspect exterior of the vehicle and note any new cracks, dents, rust, scrapes, graffiti, and any other markings. Contractor shall ensure vehicle operator will make the report to the Contractor’s project manager.

Contractor may not attach or place any markings on the exterior of the vehicle without the City’s prior written permission.

Contractor shall wash each vehicle once a week, or more frequently as required by weather conditions, to ensure the vehicle exteriors are clean.

Contractor shall perform complete vehicle detailing on each vehicle, twice per year on a schedule approved by the City. Detailing shall include, at a minimum: the cleaning of all interior surfaces using an appropriate cleaner and treatment using an appropriate protectant; cleaning of the vehicle exterior followed by the application of an appropriate polish and wax; and cleaning, polishing and treatment of all wheels, rims and tires. Contractor shall use the following detailing materials or equivalent:

Exterior: Polish: 3M Machine Polish
Wax: Auto Magic Banana Wax
Windows: Spot Off heavy duty water stain remover
Interior Seat Cleaning: Citrus Salt Cherry Scent
Contractor shall schedule vehicle detailing in a manner that does not adversely affect the BCT service.

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3.16 First Aid and Accident Kit
Contractor shall provide accident kits to be carried on BCT vehicles at all times.

The kits shall contain forms for reporting accidents or incidents, body fluid cleanup kit, first aid kit, and any other material required by BCT.

3.17 Equipment and Furnishings

3.17.1 Telephone Equipment and Lines
The City maintains all telephone numbers for Beach Cities Transit information and dial-a-ride reservations and one TDD telephone number.

The numbers shall be available for the Contractor’s use. The City pays for all telephone services.

Contractor shall provide all telephone equipment and phone system.

Contractor shall provide TDD equipment for communications with hearing impaired patrons and an answering machine for recording trip requests for the dial-a-ride service between 8:30 PM and 6:00 AM PST when the dispatch facility is closed.

Contractor shall provide an automatic call sequencer (ACS) unit which shall answer all service request calls, hold the calls in a queue if they cannot be answered immediately, and cause the calls in queue to be answered in the order in which they were received. The ACS shall capture and allow for the reporting of data on telephone system performance, including, but not limited to, total calls received; total calls abandoned; average hold time; and maximum hold time. Contractor shall provide ACS reports to the City monthly.

Contractor shall coordinate all telephone lines in City facilities with City telecommunications personnel.

3.17.2 Radio Equipment
Contractor shall provide radio equipment and clear radio channels to dispatch and communicate with BCT vehicles. Contractor shall ensure the equipment and radio channels provide clear communications throughout BCT’s service area and all satellite points. The system must also provide a GPS vehicle location capability to allow the tracking of BCT vehicles when in service.

3.17.3 Other Office Equipment
Contractor shall provide all office furniture and electronics and communications equipment necessary to effectively operate a modern B-33
office and comply with the City’s reporting and communications standards.

The Contractor must provide all computers and software for administration and management of the BCT system including any reservations and scheduling software for the WAVE service. The City provides no computers or software, except for the computers and monitors related to the real-time information system, which are dedicated to this system and shall not be used for any other application. For Information technology equipment located in a City facility, Contractor shall coordinate with City telecommunications staff.

3.17.4 Maintenance Equipment and Tools
Contractor shall provide all maintenance equipment and tools necessary to maintain and repair BCT vehicles in the manner required by the RFP.

3.18 Accident and Incident Reporting
Contractor shall develop, implement, and maintain formal procedures, approved by the City, to respond to and report emergencies and routine concerns that occur in the course of providing BCT service, including, but not limited to:
• In-service vehicle failures;
• Lift/ramp failures;
• Passenger disturbances;
• Passenger injuries; and
• Vehicle accidents.

Contractor shall notify the City of any accident involving a BCT vehicle within one hour of the accident (regardless of the amount of damage or lack of damage) and immediately file a police report. In case of injury accidents, Contractor shall notify the City within one hour. Contractor shall deliver a written accident report to the City within 24 hours and a complete report as soon as practical.

Contractor shall have vehicle operators report public safety incidents they observe to dispatch or to the Project Manager, who in turn, is requested to refer incidents to the proper authorities. Such observed incidents may include but are not limited to, fires, criminal acts, suspicious circumstances, public right-of-way obstructions, natural disasters, signal outages or bulb out, and collisions.

Contractor’s accident and incident procedures shall require vehicle operators and/or road supervisors or other supervisory staff to take digital photos, as appropriate, of accident/incident scenes, vehicles involved (including the BCT transit vehicle), parties involved and other pertinent details. Photos shall be uploaded to a file on Contractor’s computers and transmitted to City with the written accident report required above.

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3.19 Fares and Fare Collection
The BCT fare is $1 per person, with reduced fare of 50 cents for senior, disabled and Medicare cardholder passengers. BCT accepts Metro TAP EZ passes and Metro TAP Stored Value, and Access Services (ASI) cards as a paid fare. Interagency Transfers are 25 cents and BCT Transfers are free. The WAVE fare is $1 per person, or group rides of three or more pay $0.75 each.

Contractor shall ensure the correct identification has been presented by the passenger and verified by the vehicle operator prior to acceptance of the discount, prepaid, free or promotional fare media. In the absence of presentation and verification of the appropriate identification as indicated above, the Contractor shall collect the full adult fare, within the bounds of reasonable prevailing circumstances.

Contactor shall collect fares and account for revenues from BCT vehicles in a manner directed by the City. All fares collected are the sole property of the City.

Contractor shall develop written procedures for fare collection for the City’s approval. The procedures must include:
• Emptying all fares and transfer slips from the fare box on each BCT vehicle daily;
• Confirming that the amount of the collected fares and transfer slips collected correspond to the reported number of passengers carried; • Depositing the total amount of fares collected in a manner specified by the City, including the use of an armored security service for pick up; • Provide the City with a completed BCT Farebox Deposit Breakdown report no later than the next business day; and
• Comply with Mobile Validator system rules and reporting.

The City reserves the right to count revenues contained in each farebox vault at any time with no notice and to change the delivery process with 30 days written notice.

The City will provide fare boxes on all BCT vehicles and pay for the armored truck service. The current Contractor is using fare boxes manufactured by Diamond Manufacturing. TAP mobile validators are provided by Metro during the term of the Agreement. New fareboxes may be purchased in the future.

Metro will transition the mobile validators currently used on the fixed route fleet.

They will be known as Bus Smart Card Validators (BSV) which will collect fares via a physical or virtual TAP Card. Metro is working on integrating credit card fare payments via the TAP system.

B-35

3.20 Financial Records
Contractor shall establish and maintain, within a separate account, all project expenditures and any other relevant financial records or documents. The Contractor shall submit invoices to the City within fifteen days after the end of the month for the fixed route, dial-a-ride, and special services operated during the reporting period. Invoices shall be included with the Monthly Program Report documentation. City will pay Contractor within 30 days after receipt of approval of the monthly program report. All invoices shall be addressed as follows:

Transit Manager
City of Redondo Beach
415 Diamond Street
Redondo Beach, CA 90277
All invoices, monthly reports, supporting documents, and other financial records relevant to the contract shall be subject to inspection and audit by representatives of the City, United States Department of Transportation, State Controller’s Office, Controller General of the United States, and Metro.

Any time during the term of the contract, or for four years after its expiration or termination, authorized representatives of the City may conduct an audit of the Contractor regarding the services provided under the contract. If such audit finds that the City’s financial liability for such services is less than payments made by the City to the Contractor, the Contractor agrees that the difference shall be either repaid by the Contractor to the City by check payment, or at the City’s option, credited against any future payments due to the Contractor.

If such audit finds that the City’s financial liability for services provided is greater than made by the City to the Contractor, the difference will be paid to the Contractor by the City by check payment within 45 days of calculating the amount.

3.21 Operating Reports
Contractor shall submit monthly program reports to the City with the monthly invoice. The reports are due no later than 15 days after the end of the month and shall include, but may not be limited to daily, monthly and year-to-date information. The monthly program report shall include, but may not be limited to, the following information:
• Daily Status Report [submitted by email daily]
• Daily Dispatch Log [submitted by email daily]
• Operational and performance data
• Fare Collection information (including all TAP card activity) • Fuel statistics
B-36
• Employee Hours FTA Report
• National Transit Data Reporting
• Maintenance Status Reports
• Incident and Accident Reports
• Customer Service Reports- Complaints/Compliments/Comments • NTD Random Sampling and Reporting
• NTD Incident Reports
• Drug and alcohol tests
• Safety and Training activities; and
• Road Call and Vehicle breakdowns.

3.21.1 Fixed Route Service
Contractor shall provide a fixed route service report which shall detail information for each individual route and the total of all routes. The report shall include, but may not be limited to, the following information:
• Passenger miles
• On-time performance by route
• Number and percentage of missed/late pull-outs
• Number and percentage of missed/late trips
• Ridership counts by day, mode, route, and fare type
• Vehicle revenue hours and total hours by route
• Vehicle revenue miles and total miles by route
• Tripper Bus Report by line showing hours, miles and days of service
• Number of wheelchairs
• Farebox revenue
• TAP card usage by product type

3.21.2 Dial-A-Ride Service
Contractor shall provide a dial-a-ride report which shall include, but not be limited to, the following information:
• List of all scheduled trips or portions thereof missed, with explanations
• Passengers by fare type
• Wheelchair passengers
• Passengers per revenue hour
• Passengers per revenue mile
• Vehicle revenue hours and total hours by vehicle
• Vehicle revenue miles and total miles by vehicle
• Average response time for now and same day trips (time between the call-in and pick-up)
• On-Time performance
B-37
• Cancelled trips
• Total no show trips
• Trip time
• Total Trips
• Total Trips by city of origin and city of destination • Farebox revenue
• TAP card usage

3.21.3 TAP Card Reporting

TAP provides daily and monthly comma separated value (CSV) and PDF reports to the City that include ridership and fare revenue data. The City will provide the daily reports to the Contractor to integrate the data in the daily activity and monthly reports. The reports are used to reconcile ridership and fare revenue data. The various reports are:

Report Description Daily
CSV
Daily
PDF
Monthly
CSV
Monthly
PDF
A102 Transaction Report X X
P105 Ridership by Device X X X X
P100 Ridership by Product X X X X
S101 Stored Value Report X X

3.21.4 Customer Service Reporting
Sample TAP reports are posted on the BCT website at
www.beachcitiestransit.org
Contractor shall provide a Customer Service Report which shall provide detailed information (including contact information) for each customer comment, complaint and compliment. The report shall include comments, complaints or compliments concerning any aspect of BCT. Comments, complaints or compliments shall be individually listed by date and subject, and be accompanied by their resolution (for comments and complaints).

City representatives shall occasionally ride-along to record passenger activities and observe Contractor-patron interactions.

3.21.5 FTA Required Reporting
Contractor shall conduct on-board data collection on both fixed route and demand response services each year as directed by the Federal Transit Administration (FTA) National Transit Database (NTD), to statistically compute valid passenger mile data.

B-38
Contractor shall use the random sample technique described in FTA Circular C 2710.1A for fixed route passenger sampling and a 100 percent passenger miles data per FTA Circular C 2710.2A for demand response.

City shall provide the random sample dates for fixed route. Contractor shall submit the daily random-sample trip sheets no later than 10 days after the trip sampling has been performed.

Contractor shall ensure that all reported NTD data meets FTA requirements and definitions. Contractor shall adhere to the most recent NTD data collection procedures.

Contractor shall submit consistent and accurate data necessary to complete the following forms and information, by mode, on a monthly basis:
• Daily Random-Sample Trip Sheets for use in reporting passenger miles traveled;
• Ridership Activity Form MR-20;
• Safety & Security Forms S&S-50 Non-Major Incidents and S&S-40 Major Incidents;
• Maintenance Performance Form R-20;
• Energy Consumption Form A-30;
• Transit Agency Service Form S-10;
• Operating Expenses by Function (F-30)
• End of month cumulative lifetime mileage by vehicle for use in preparing the Revenue Vehicle Inventory Form A-30 (i.e., mileage as of June 30th of each year is required as well as the start and end of each Agreement Period); and
• Other FTA required information.

3.21.6 Additional Reporting Requirements
A. Federal NTD Safety and Ridership Report (Monthly)
The Contractor will collect, report, and submit data to the City for the monthly NTD Ridership Report and Safety and Security Report for fixed route and DAR reporting. Reporting is conducted through the Federal NTD web portal by City staff. Monthly reports are due by the last day of the subsequent month. The Contractor may be granted access for direct reporting to NTD.

B. Federal NTD Passenger Mile Random Survey Report (Monthly) B-39
The Contractor will collect, report, and submit data for the monthly Passenger Mile Traveled Random Survey Report for fixed route service.

The number of passenger mile random surveys requested monthly shall be designated by the City. The Contractor will collect 100% count DAR Passenger Miles Traveled data through the dispatching software.

Should the FTA or other funding agencies change reporting requirements; the City will notify the Contractor of new or revised reporting requirements, including, but not limited to, reporting related to the City’s Public Transportation Agency Safety Plan and Transit Asset Management Plan.

3.22 Performance Standards
Contractor shall provide service in a manner which shall ensure responsive service to BCT patrons and maximize service reliability and safety. The performance standards that are defined herein identify key areas of concern to the City. Failure to provide service that consistently meets these standards may be considered cause for the City to cancel the contract. Circumstances outside the Contractor’s control shall be taken into consideration by the City.

3.22.1 Program Standards
Measure Standard
Accident reports
Contractor shall file police report immediately and notify City within one hour (immediately if injuries are involved). Contractor shall further provide a written summary to City within 24 hours.

Cleaning of vehicles
Contractor shall wash exterior once a week or more frequently as required by weather, and detail twice a year. Contractor shall clean interior daily as specified by the RFP.

Daily inspections and
logs
Contractor shall ensure vehicle operators complete daily inspection and log.

Farebox receipts Contractor shall remove all receipts from revenue vehicles daily, and count and deposit said revenue.

FTA Reports
Contractor shall meet all obligations of Section 3.21.5, collect data, and provide the required data for FTA reporting. The data must be acceptable to FTA and the City.

Maintenance,
Preventive Maintenance
and Inspections
Contractor shall perform maintenance, preventive maintenance and inspections in compliance with CHP Regulations and
manufacturer’s guidelines.

Safety Contractor shall achieve a “Satisfactory” CHP Vehicle and Terminal Inspection rating.

Vehicle accessibility Contractor shall ensure all vehicles in revenue service will be equipped with a properly operating passenger lift or ramp.

Vehicle operator
appearance
Contractor shall ensure vehicle operators will be in City-approved uniform at all times when in service.

B-40

3.22.2 Fixed Route Standards
Measure Standard
Calling out stops Contractor shall ensure vehicle operators will announce bus stops per ADA regulations when the annunciator is not in operation.

Destination signs Contractor shall ensure vehicle operators will display the correct destination information and special messages (e.g., “Happy Holidays”) and remove in a timely manner when no longer appropriate.

Established route Contractor shall ensure vehicle operators will not deviate from established route alignment without approval by dispatch unless at direction of law enforcement.

On-time departure Contractor shall ensure on time departure unless the departure is delayed by circumstances beyond Contractor’s control.

On-time performance Contractor shall ensure 90% of trips (measured monthly) will be zero minutes early, and no more than five minutes late.

Missed Trips Contractor shall ensure there will be zero missed BCT fixed route trips.

3.22.3 Dial-A-Ride Standards
Measure Standard
Missed trips Contractor shall ensure there will be zero missed WAVE DialA-Ride trips.

Reservation on-time
performance
Contractor shall ensure 90% of vehicle arrivals will be between 15 minutes before and 15 minutes after the
scheduled pick-up time.

Same day request
wait time
Contractor shall ensure wait times for trips requested on the same day will not exceed 30 minutes from the time the
request is made to the time a vehicle arrives.

3.23 Asset Management Requirements
Contractor shall assist City in the monitoring and reporting as specified in City’s Transit Asset Management Plan in compliance with FTA regulations.

3.24 Environmental Requirements

3.24.1 Spill Prevention, Control and Countermeasure Plan Contractor shall prepare and maintain a Spill Prevention, Control and Countermeasure Plan (“Plan”) in compliance with 40 CFR Part 112 for the BCT Transit Operating Facility. A completed Plan shall be provided to City no later than 30 days prior to the start of service under this RFP and Plan shall be updated and revised as needed to ensure compliance with the B-41
requirements of 40 CFR Part 112 and to reflect any changes to the facility, equipment or maintenance and operating practices.

Contractor shall implement and carry out the actions specified in the Plan and shall document the performance thereof to the City as part of its monthly reporting.

3.24.2 EPA Hazardous Materials
Contractor shall be responsible for obtaining an EPA Identification number from the California Department of Toxic Substances Control, compliance with all Hazardous Waste Generator Requirements, and the disposal of any generated hazardous waste.

3.24.3 Hazardous Materials Business Plan (HMBP) Program Contractor shall be responsible for complying with the HMBP requirements if any of the following hazardous materials quantities are met or exceeded:
55 gallons of a liquid, 500 pounds of a solid, or 200 cubic feet of compressed gas, or extremely hazardous substances above the threshold planning quantity (40 CFR, Part 355, Appendix A). If any of these thresholds are met, Contractor is required to: (1) Inventory their hazardous materials; (2) Develop a site map; (3) Develop an emergency plan; and (4) Implement a training program for employees. Businesses must submit this information electronically to the statewide information management system (California Environmental Reporting System, or CERS).

More information about this requirement may be found at:

Hazardous Materials Business Plan Program | CalEPA

4.0 INTELLIGENT TRANSPORTATION SYSTEM (ITS) REQUIREMENTS A. General

1. BCT shall provide the Contractor with the use of Intelligent Transportation Systems (ITS) products, which are designed to: improve system communications; Real-Time Transit Information Systems (RTIS); to promote and enhance overall system quality and efficiency through tracking schedule adherence and route adherence; to provide bus stop announcements; and to provide more accurate and timely information and data on system and Contractor performance.

2. The Contractor shall fully utilize the ITS system in order to achieve the objectives described in paragraph (1) and to maximize the benefits available to Line 102, Line 109, and the Dial-a-Ride system through the use of ITS.

B-42
B. Operator Use and Training

1. The Contractor shall be responsible for BCT ITS operator and supervisor training throughout the Agreement Term. This includes information on the purpose, objectives, capabilities, and key features of the ITS system; procedures for logging into the system at the start of operations and for logging off at specified times or events; procedures for using mobile computer/display terminals (MCT/MDTs) and the communications system for communication with dispatchers; and actions or steps to be taken in the event of system problems or malfunctions.

2. The Contractor shall assure and document in writing that all operators are fully trained in the use of the onboard ITS equipment and functions.

3. The Contractor shall assure and document in writing that all operators are fully trained in the use of the onboard ITS equipment and functions.

4. The Contractor shall assure that each vehicle operator logs into the ITS system at the commencement of a trip, route, or operation and uses the ITS system throughout his or her shift during daily operation of a Revenue Vehicle. The Proposer shall consistently monitor these requirements and shall enforce and remedy any failure of an operator to comply up to and including termination.

C. Dispatcher Use and Training

1. The Contractor shall be responsible for utilizing the BCT Real-Time Information System and training dispatchers throughout the Contract Term.

The training shall include information on the purpose, objectives, capabilities, and critical features of the ITS.

2. The Contractor shall assure and document in writing that each individual involved in dispatching is fully trained in the use of the ITS and communication systems and all related equipment, under the appropriate training program or procedures.

3. The Contractor shall require its dispatchers to log in or connect operators to the full capability of the ITS and communication systems, its equipment, materials, and components in the event an operator fails to take that action upon commencement of a trip, route, or operation. Following such steps, the operator shall receive disciplinary action.

4. Each Dispatcher shall be provided log in information for all ITS and pertinent software, currently used is Syncromatics. Dispatchers are required to log in B-43
with their own account with their own password. Sharing log in information and passwords is strictly prohibited.

D. Maintenance Use and Training

1. The Contractor shall be responsible for the maintenance, and replacement of the ITS equipment in conjunction with the City’s ITS contractor. The ITS system equipment may be under maintenance warranty with the ITS provider.

Service Contracts may be available for the Proposer to purchase from the ITS vendor.

2. The Contractor shall assure and document in writing that each individual involved in the maintenance of the ITS have been thoroughly trained and is proficient in the appropriate maintenance procedures and requirements under manufacturers and industry standards.

E. Data Collection: The Contractor will be responsible for accurate and regular collection and review of all transaction logs, pull-out sheets, incident logs, and other information collected or reported on the ITS system. All transactions and data entered must be entered in real time. Activity summaries shall be included in the monthly report.

F. Remove and Install ITS Equipment: The Proposer shall be responsible for the removal of ITS and communication equipment from retired Revenue and Non-Revenue Vehicles and the installation of same onto replacement Revenue Vehicles as directed by BCT transit staff. BCT has new ITS wiring harnesses installed by the bus manufacturer when new buses are ordered so that only existing hardware needs to be removed from existing retired units. BCT shall be responsible for the cost of acquiring and installing new equipment on a new bus if there is not sufficient or serviceable ITS and communication equipment for transfer from retired to new buses.

5.0 TRANSITION OF VEHICLES
The fleet inspection and turnover process will be finalized at the first transition meeting between the City and the representatives of the current and incoming Contractors. No less than 4 weeks prior to the transition date representatives of the two Contractors, overseen by the City, will jointly inspect each vehicle in the BCT fleet and prepare a detailed list of any defects or deferred maintenance items and also review the maintenance records of each vehicle to ensure their completeness. The City will meet with the representatives of both Contractors to review the listings of defects/deferred maintenance by vehicle and will determine which defects or deferred maintenance items are to be corrected by the current Contractor at their cost. During the week prior to transition, representatives of the two Contractors will reinspect each vehicle to verify that the identified work has been completed.

B-44
If necessary, the City has the right to bring in an independent third-party maintenance expert to inspect and resolve issues of deferred maintenance or body repair. The outgoing Contractor is responsible for returning all BCT vehicles to the City in roadworthy and fullyoperable condition, normal wear and tear excepted. The incoming Contractor shall not be financially responsible for correction of deferred maintenance or body damage existing at the time of vehicle transfer.

C-1
EXHIBIT “C”

REQUEST FOR PROPOSALS
See attached.

















 





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# Question Response
1 Does the Agency/Authority/District approve of using their logo in the bid response?
Yes, the City would authorize the use of the BCT logo
in your bid response.
2 Please confirm that only submitting an Electronic proposal is acceptable? Please refer to submital instructions on page 12 of City of Redondo Beach Beach Cities Transit Proposal
#2425-003. Responses must be submitted
electronically through the City’s procurement portal
hosted by OpenGov on the City’s website at
https://procurement.opengov.com\portal\redondo
3 Does the Cost sheet submittal need to be uploaded through the portal in excel format or can it be in PDF format in alignment with the proposal submittal? Yes, complete the Cost Submittal via Excel format
provided and upload it through the portal in
OpenGov.com. Your completed Cost Proposal sheet
may be submitted in PDF format. However, responses
must submitted electronically through the City’s
procurement portal hosted by OpenGov on the City’s
website at
https://procurement.opengov.com\portal\redondo
4 On the Cost Proposal pages 1 and 5 are password protected so we cannot include proposing firm name. Please correct
The Cost Proposal pages were reviewed and the first
tabsheet (Price Proposal) was corrected to make the
field for the firm name fillable. The fourth tabsheet
(identified as page 5 - Non-driving Service Hourly Rate) had no issues and no changes were made to it.
5 Section 3.1 Bus Stop Maintenance (pg. 41 of RFP) - Please confirm that the contractor is responsible for bus stop cleaning. This function is currently provided by the City
Yes, the contractor will be responsible for bus stop
maintenance as indicated in page 41 of the BCT RFP
#2425-003. Bus stop maintenance shall occur on an asneeded basis and will be dependent on the specifics of a highly frequented bus stop. Bus stop maintenance
will include trash removal, signage repair or
replacement, and graffiti removal from bus stop
amenities.
6 Please confirm if pricing will be evaluated based on the entire 6-year period Yes 7 Will the City accept e-signatures? The City will accept e-signatures on the Required Proposal Forms to be submitted with the proposal.
8 Will the City of Redondo Beach please extend the due date until December 13, 2024? This will allow bidders ample time to respond to City of Redondo Beach answers to questions that are scheduled to be published on November 12th.

Unfortunately, the due date cannot be extended.

Please refer to RFP 2425-003, on page 12 of Section 2
for the deadline proposals are due.

RFP#2425-003 Addendum 1 - Response to Questions
# Question Response
RFP#2425-003 Addendum 1 - Response to Questions
9 Will the City of Redondo Beach please consider reducing the 25% trigger threshold for service modification to 10-15%? This provides adequate protection to both the client and contractor.

The City cannot change the 25% trigger threshold.
# Question Response
RFP#2425-003 Addendum 1 - Response to Questions
10 Will the City of Redondo Beach please confirm the number and type of telephone drops currently being utilized in the operation of BCT? The current contractor uses a VOIP phone system with
7 Polycom VVX400 IP Phones.
11 Will the City of Redondo Beach please confirm the number and type of radios currently being utilized in the operation of BCT?
Existing Contractor provides Kenwood NX-3820HGK -
UHF (450-512 MHz), 20 installed, one base station and
3 portable hand held radios.
12 Will the City of Redondo Beach please confirm the contractor is responsible for telephones and radios?
Yes, the contractor is responsible for telephones and
radio equipment.
13 Will the City of Redondo Beach please confirm there are no bonding requirements with this solicitation? To be determined.
14 This section states, “Contractor shall furnish the City with original certificates and amendatory endorsements effecting coverage required by this clause. The endorsements should be on the City authorized forms provided with the contract specifications. Standard ISO forms which shall be subject to City approval and amended to conform to the City’s requirements may be acceptable in lieu of City authorized forms. All certificates and endorsements are to be received and approved by the City before the contract is awarded. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements affecting the coverage required by these specifications at any time.” We respectfully request that the City revise this section to reflect the following language, “Contractor shall furnish the City with original certificates and amendatory endorsements effecting coverage required by this clause. The endorsements Standard ISO forms which shall be subject to City approval. All certificates and endorsements are to be received and approved by the City before the contract is awarded. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements affecting the coverage required by these specifications at any time.” Endorsements are ISO industry standard endorsement and cannot be modified with manuscript wording.

The City cannot modify this section with the proposed
language. The suggested language already generally
restates the City requirements and is somewhat
redundant. The City states that Standard ISO forms
which are subject to city approval may be acceptable.
# Question Response
RFP#2425-003 Addendum 1 - Response to Questions
15 This section states, “Contractor shall include all subcontractors as insured under its policies or shall furnish separate certificates and endorsements for each subcontractor. All coverages for subcontractors shall be subject to all of the requirements stated herein.” We respectfully request that the City revise this section to reflect the following language, “Contractor shall furnish separate certificates and endorsements for each subcontractor” No, we cannot change the City's Insurance
requirements. Refer to the RFP 2425-003, page
121.
# Question Response
RFP#2425-003 Addendum 1 - Response to Questions
16 Is the Agency intending to include OEM driver and maintenance training in Zero Emission bus purchases?
Yes, we would expect the vendor to provide for OEM
driver and maintenance training.
17 Is the Agency intending to provide PPE, insulated tooling, high voltage signage and barriers, and high voltage fall protection, for the high voltage vehicles? The contractor is responsible for this. The City of
Redondo does not provide this service.
18 Is the Agency planning for in-route charging? If so, what type (depot, inductive, or pantograph) and at what locations/addresses? The City has not made a final decision on this issue. 19 Has a scheduling or bus blocking analysis been performed regarding the plans for ZEB rollout?
Not at this time. Please refer to the BCT ZEB Rollout
Plan posted in OpenGov for RFP 2425-003 on October
17, 2024.
20 Who will be responsible for battery replacements (Agency or Contractor)? To be determined. 21 Has an analysis been completed to determine how terrain, weather, temperature, traffic, and other operational factors will affect the range of the vehicles? What does the fleet look like going forward, considering it may not be a 1:1 ratio?
No, an analysis has not been done. The City has not
started implementing the ZEB Rollout Plan due to staff
turnover.
22 Do you have a resiliency solution identified regarding the ZEB rollout? No, an analysis has not been done. The City has not
started implementing the ZEB Rollout Plan due to staff
turnover.
23 1) Please clarify what software is paid for by the city. The City pays for the annunciator software system. 24 2) Please clarify what software is the responsibility of the contractor.

Refer to RFP 2425-003, Section 3.0 Responsibilities of
Contractor. Contractor is responsible for dispatching,
telephone systems software, operating statistics,
scheduling, etc.
25 The RFP indicates that the contractor shall be responsible for the use, maintenance, and safekeeping of all the city owned equipment. Does this exclusively refer to vehicles listed on attachment 1 on page 128? The contractor is responsible for maintaining all City
equipment, including but not limited to, BCT fleet
information as referred on pg 128 of the RFP 2425-003.
26 The RFP indicates a replacement cycle in which buses will be replaced with ZEB beginning in 2029 with a complete ZEB fleet will be achieved by 2040.

Please confirm that this is still the intention of the city.

Please refer to the RFP 2425-003, in Attachment #4 on
page 133. The Fleet Replacement Plan is subject to
change.
27 Will the City of Redondo Beach please provide vendors with a copy of the current Collective Bargaining Agreement and any current or anticipated MOU’s?
Please refer to the Teamsters Agreement Local 572
provided in Addendum #1.
# Question Response
RFP#2425-003 Addendum 1 - Response to Questions
28 Are there any other pass-thru cost that was not mentioned in section 3.1.4 Refer to RFP 2425-003, all current pass-through costs have been stated in Section 3.1.4.
29 Please provide a few examples of out of contract services Some examples include: summer camp transportation,
Beryl Elementry School trip to the Chart House
Restaurant and public works department job walk-thrus.
30 Please indicate whether the ZEB Infrastructure, tooling, and safety equipment will be provided by the City during the base term of the contract.

To be determined. Please refer to RFP 2425-003,
Section 3.0 Responsibilities of Contractor, Section 3.17. 31 Please indicate whether the City will provide lifts and shop tools. Can the City provide a list of all maintenance equipment that will be provided? Contractor is responsbile for all required equipment in the manner required by the RFP 2425-003.
32 Please provide the number of bus stops the contractor will have to maintain with the estimated time to maintain, frequency, and provide some details around the responsibility for maintaining the bus stops. Please provide the number of trash cans and the frequency for cleaning.

There are approxiamately 238 stops to be maintained.

Maintenance of bus stops is as needed. Regarding
time to maintain and frequency of maintenance, we are
expecting bidders to draw upon their experience
elsewhere to provide good-practice estimates.
33 If a new provider is selected and retains existing operators of the service do the operators have to meet the" b. Experienced Operators: Class "B" training requirement”
All existing operators meet this requirement.
34 Will the City of Redondo Beach please provide Deadhead travel distance to each of the three fueling facilities from the current OMF facility? This would be part of the run cuts the proposer would
need to figure out.
35 This section states, “All certificates and endorsements are to be received and approved by the City before the contract is awarded.” Please clarify if the City means to say, “All certificates and endorsements are to be received and approved by the City before the contract is signed.”
No, all certificates and endorsements are to be received and approved by the City first, before the contract is
placed on the agenda for the Mayor and City Council
approval of contract award.
36 It appears that this form would require a post award. Please confirm that this form is not required with the vendor’s proposal.

Which form are you referring to? Please specify which
form you are referring to.
37 Please confirm that the financial statements submitted must be audited and they must be specific to the entity submitting the proposal.

Refer to RFP 2425-003, Section 2, on page 17, #2
Financial Statements, which states, "Provide audited
financial statements or financial reviews for past two
years. Financial statements or reviews must provide a
thorough summary of the financial stability and capacity of the proposing firm and its parent company, if any.
# Question Response
RFP#2425-003 Addendum 1 - Response to Questions
38 Does 5333(b) of Title 49, regarding Transit Labor Protection (formerly Section 13(c) apply to this contract? If so, please provide a copy of the letter of certification from the U.S. DOL to FTA applicable to the FTA Recipient's project for which Federal assistance is provided to support work on the underlying contract.

Refer to Teamsters Agreement Local 572 provided in
Addendum #1.
39 Is there a living wage ordinance in effect for City of Redondo Beach for which bidders should factor in their pricing? If so, please provide bidders with a copy of the most recent ordinance and future ordinance projections so that all bidders may factor for these important costs.

Refer to Teamsters Agreement Local 572 provided in
Addendum #1.
40 Please clarify the number of vehicles used in revenue service by day of week, and the maximum amount of vehicles used at peak service time, for each of the services described in the RFP.

Weekday: 11, peak 14. Saturday: 7, Sunday: 6.
41 Will the City of Redondo Beach please indicate if the incumbent has been assessed any Liquidated Damages over the last 24 months? There has been no assesed liquidated damages in the
last 24 months
42 Please clarify if the fleet provided by City of Redondo Beach meets the CARB standards, or if the City of Redondo Beach plans on updating these vehicles to meet the new CARB regulations at City of Redondo Beach cost? Our existing fleet are CNG vehicles. Yes, all vehicles
meet the CARB standards.
43 Is the contractor responsible for separator cleanout and ground environmental concerns?
The contractor is responsible for separator cleanout
and ground environmental concerns.
44 Please explain any facility taxes or licenses? An annual business license is required and there is an Annual Fire Department Fees
45 In order for bidders to comply with Labor Code 1070/1072 bidders will need the following information: In order for bidders to comply with Labor Code 1070/1072 bidders will need the following information:

A. seniority list for the current employees for this contract with position, full time or part time status, length of service, and current rate of pay; B. current rates/benefits of the current employees with specific information regarding co-pays, dependent coverage and amount of premium paid by employer;
C. information regarding retirement plans;
D. Any applicable collective bargaining agreements for employees of these services and any applicable MOUs or side letters of agreement Refer to List of Union Employees and the
Teamsters Local 572 Agreement provided in
Addendum #1.
# Question Response
RFP#2425-003 Addendum 1 - Response to Questions
46 What type and number of support vehicles are currently provided by the current contractor? Does the City of Redondo Beach have any requirements or specifications/preference regarding the age, model, or fuel requirement of support vehicles?
Five contractor company relief vehicles and two
maintenance support vehicles.
47 How many vehicles will be made available to the incoming contractor to perform training during the start-up period?
The incoming contractor shall be responsible for
performing start-up training in the exisiting fleet. The exisiting fleet will consist of 1 Fixed Route vehicle and 2 Dial-A-Ride vehicles.
48 Please clarify if the contractor is responsible for engine and transmission overhauls for the revenue fleet? If yes, would the City of Redondo Beach consider allowing the contractor to provide this on a pass-through basis to the City?
Yes, the contractor is responsible for engine and
transmission overhauls for the service revenue fleet.

No, the Contractor shall not provide a pass-through
basis to the City.
49 Please provide the last 12 months of history for major component replacement and repair for the City of Redondo Beach provided fleet for this contract.

Unit 517 Champion cutaway transmission, Unit 546 EZRider, engine rebuild and transmission replaced, Unit 548 Champion Cutaway Radiator replaced.
50 At this time what are the three biggest challenges Beach Cities Transit face, and how have these inhibited the City of Redondo Beach from achieving its goals?

1. BCT Route changes for Line 102 and 109, 2.

Implementation of ZEB Rollout Plan, and 3. OEM
Design/Construction
51 Please provide the current driver bid sheets for Beach Cities Transit, showing all bid and open runs, and the total hours for each operator per week. Are the blocks subject to manipulation? For example, would the City of Redondo Beach permit interline deadheading in order to possibly reduce the peak vehicle requirement?
This is proprietary. The city does not have this
information.
52 Please provide garage deadhead and distance calculations by route. We need this to verify assumptions pertaining to runtypes, relief points, travel times and payments, and other premiums paid to drivers. This information is critical for firms to provide City of Redondo Beach with their most aggressive and efficient pricing.

Please refer to the reports posted in OpenGov for RFP
2425-003 on October 17, 2024
53 In order to provide best pricing to City of Redondo Beach and reducing the need for assumptions that may increase the price of services please provide information on the current operation regarding driver reliefs- locations and how they are completed, how operators are paid for reliefs along with the number and use of shuttle vehicles/relief cars, etc. If a new provider is selected to be the next contractor do they have to adhere to your current relief points? This is proprietary. The City does not have this
information. The contractor is responsible for planning and preparing scheduling.
54 Please clarify if “billable time” continues past “scheduled hours” due to exterior factors (traffic, weather delays, etc.) that are beyond the control of the contractor.

No, contractor is responsible for time beyond scheduled hours.
55 Please verify that there is no Disadvantaged Business Enterprise goal established for this contract and that good faith effort is not required.

DBE contractor goal is zero percent. Please refer to
page 98 in RFP#2425-003 for Good Faith Efforts
requirements.
# Question Response
RFP#2425-003 Addendum 1 - Response to Questions
56 Will the City of Redondo Beach please provide the name and contact information for any current DBE subcontractors affiliated with this operation? The City does not have any current DBE
subcontractors affiliated with this operation.
57 If Good Faith Efforts (GFE) are required, would the City of Redondo Beach allow all GFE to be submitted on a thumb drive reduce the excessive amounts of paper required to print GFE logs?
Submital of GFE documentation must be uploaded in
OpenGov with your proposal to RFP 2425-003.
58 Please provide marked up floor plan with IT Comm closets shown Refer to submitted floor plan in Addendum #1. 59 We respectfully request that the City include a provision that provides for price adjustments if Contractor’s costs increase or revenues decrease as a result of (i) changes to the scope of work/service hours requested by the City, (ii) changes in laws, rules, regulations, etc. applicable to the services to be provided by Contractor, and/or (iii) wage increases necessary for Contractor to be able to recruit and retain qualified employees as a result of an increase in the minimum wage in the City or surrounding jurisdictions; and (iv) costs incurred in response to a federal, state, or local state of emergency (including the COVID-19 pandemic or similar national emergency), including providing personal protective equipment, supplies, staffing, and additional services (including additional health and safety services or requirements). If the parties are unable to agree on a rate adjustment, then either party may terminate the contract upon 120 days' written notice to the other party.

Contractor needs price protection for changes requested by the City, or matters that were not contemplated at the time of Contractor’s proposal.

This is a decision that requires review and approval of the City Attorney's office and Council approval.
60 We respectfully request that the City include Contractor’s vehicle acceptance standards as the applicable standard against which all vehicles will be inspected. We also request that the City include Contractor’s vehicle acceptance agreement as an exhibit to the Agreement.

Upon delivery of the vehicles to Contractor, the vehicles must be in the same condition as the condition that Contractor is required to maintain. Include that the Authority will be responsible for the cost of major repairs needed during the first 180 days after Contractor begins service under the Agreement.

Contractor is responsible for vehicle inpsections.
61 We respectfully request that the City include a provision to make it clear that Contractor is not responsible for any facility repairs or environmental issues or releases of hazardous materials existing on or prior to the Contractor’s occupancy of the Authority’s facilities or caused by any party other than Contractor.

Contractor should not be responsible for existing issues or issues caused by other parties.

To be determined.
# Question Response
RFP#2425-003 Addendum 1 - Response to Questions
62 We respectfully request that the City include a provision to clearly acknowledge and agree that Contractor is not a party to and not bound by any existing CBA.

Contractor shall have the ability to determine which employees it will hire and will have the right to set the terms and conditions of employment for its employees.

Contractor must have the ability to negotiate the terms and conditions of employment and shall not be bound by the terms of any CBA between the employees and the prior contractor.

Collective Bargaining Agreement (CBA) is the union
contract that the contractor is bound by.
63 This section states, “Operators shall have no felony conviction history.” We respectfully request that the City revise this section to provide that Contractor will conduct individual assessments of each applicant/employee in accordance with applicable state and federal laws.

Contractor will make individualized assessments of applicants with criminal histories, but believes automatic disqualification of applicants based on “any criminal conviction” violates federal law. Specifically, the U.S. Equal Employment Opportunity Commission (the “EEOC”) has determined that automatically disqualifying applicants based on criminal history may violate Title VII of the Civil Rights Act of 1964. The EEOC’s enforcement guidance is found at: http://www.eeoc.gov/laws/guidance/arrest_conviction.cfm The City will make no revisions.
64 This section states, “The term of this Agreement may be extended at the sole discretion of the City for two (2) additional two-year period, commencing on July 1, 2031 (“Option Period”), by a written amendment executed by both parties, and approved by City Council.”
We respectfully request that the City revise this section to require mutual agreement for any renewal of the term of the agreement.

Renewal or extension of the agreement should require agreement of both parties.

This is a decision that requires review and approval of the City Attorney's office and Council approval.
65 This section states, “Authority may terminate at any time immediately upon written notice to Contractor.”
We respectfully request that the City revise this section to provide for 60 days’ prior written notice and payment of Contractor’s close-out costs.

Contractor will have contract termination costs as well as employment termination obligations required by law (WARN ACT, etc.).

This is a decision that requires review and approval of the City Attorney's office and Council approval.
66 The Bidder’s individual authorized to bind the company will not be the individual negotiating the terms of this contract. Please confirm if this letter can be signed by just the individual authorized to bind.

Please refer to page 14 in RFP 2425-003, which states:

The cover letter must include the original signature of an individual with the authority to negotiate on behalf of, and to contractually bind, the proposer.
67 Can we co-locate network equipment in existing IT closets, or do we need to use separate areas? Yes
68 Please provide pictures of IT closets to determine if there is enough space to co-locate equipment.

It is the contractor's responsibility to install their own equipment.
# Question Response
RFP#2425-003 Addendum 1 - Response to Questions
69 What is the current bandwidth to the facility? Is there a backup circuit? Who is the ISP’s? Verizon
70 Are there any pain points with current Wi-Fi? If so, please indicate where on a floor plan they exist? Not Applicable
71 Are phone recordings required? Yes, this is required 72 Are there any existing exterior Wi-Fi access points in the parking lot/yard? No. 73 Does the facility have Cat 6 wiring throughout? No.
74 Please, confirm that BCT is responsible for replacing all on-board equipment mentioned in this section once it has reached the end of its useful life.

BCT is responsible for replacing some, but not all onboard equipment. We are not responsible for portable radios.
75 Please, confirm what on-board equipment (if any) BCT requires the Contractor to provide. Radios communication equipment on-board buses. 76 Could you please confirm that BCT requires the Contractor to propose/provide the reservation, scheduling, and dispatch system for the WAVE services? Additionally, please clarify that this requirement is distinct from what BCT is providing on RFP Page 74 as part of the Intelligent Transportation Systems (ITS) products.

Yes, the City will require the contractor to provide their own reservation, scheduling, and dispatch system for
the WAVE Dial-A-Ride services. The City currently has
an existing Real-Time Transit Information Systems
(RTIS) and the City will provide the contractor with the use of this system.
77 Does BCT currently (or will at some point in the future) require the Contractor's proposed reservation, scheduling, and dispatch system for WAVE to integrate with the BCT's TAP card fare collection system?
The City requires the contractor to integrate with the
BCT's TAP card fare collection system.
78 Please, provide the make, model, and age of all on-board vehicle equipment (e.g. video surveillance systems, fareboxes, annunciators systems, digital display systems, etc.) for which the Contractor will be responsible for servicing and maintaining.

An equipment list will be provided in Addendum 2.
79 Can BCT please tell us the system/platform currently being used as the Intelligent Transportation System for the Fixed Route services? For the Wave (Dial-A-Ride) services?
BCT's existing Real-Time Transit Information Systems
(RTIS) is GMV Syncromatics for the Fixed Route and
the WAVE Dial-A-Ride services.
80 This section indicates that the Contractor shall be responsible for the maintenance and replacement of the ITS equipment. Please, provide a list of all in-vehicle equipment technology along with its associated remaining warranty.

GMV Syncromatics, and TAP systems, Hanover
Destination signs, and REI Camera system.

Warranties: GMV, REI Cameras
81 The section indicates that Service Contracts may be available for Proposers to purchase from the ITS vendor. Can BCT please provide an estimate of the annual costs for the ITS vendor service contracts, as well as the name of the ITS vendors from which these service contracts can be purchased? Currently, BCT only has an ITS contract with GMV
Syncromatics for the Real-Time Transit Information
Systems (RTIS).
82 Form J - Prompt Payment Affidavit seems to be a form that would be submitted post award by the successful bidder. Can you please confirm that Form J is not required to be submitted with our proposal.

Form J "Prompt Payment Affidavit" is required to be
submitted with your proposals.
83 Will the city consider the option years to be mutually agreed upon? Yes. 84 What is the amount of the monthly passenger fares collected for the last 12 months, by month?
Please refer to the list for "Monthly Passenger Fares"
provided in Addendum #1.
# Question Response
RFP#2425-003 Addendum 1 - Response to Questions
85 The Cost Proposal forms provided included the base years, (6 years) and the Cost Effectiveness evaluation criteria identifies the base and option periods.

Can the City confirm that on the 6 years of the base will only be used in the evaluation of our cost proposal?
Yes that is correct.
86 Ambiguity surrounding service changes can present significant challenges and uncertainty as to the Contractor’s operations and ability to plan fulfillment effectively. To ensure certainty, could the City kindly decrease the service level change threshold that triggers a rate change from twenty five percent (25%) to ten percent (10%) and entitling Contractor to an equitable rate change for changes over such threshold?
The City cannot change the 25% trigger threshold in the manner stated in the RFP 2425-003.
87 Will the City consider amending Section 3.9.14 of the RFP to provide for either Party’s ability to remove personnel from the Project?
The City cannot change Section 3.9.14 in the manner
stated in stated in the RFP 2425-003.
88 Would the City consider amending Section 12 of the Sample Transit Service Agreement to read “Contractor shall not be in breach of this Agreement in the event of failure to perform due to circumstances outside of its control, including but not limited to delays, failure to perform, or excess costs caused by the following: acts of nature (including fire, epidemics, earthquake, flood or other natural disaster), acts of the government (changes in law, riots, war, or civil disorder), labor strikes, or unavailability of fuel. To the extent that Contractor is able to perform under such circumstances, Contractor will be entitled to equitable adjustments in compensation commensurate with its performance.”
This is a decision that requires review and approval of the City Attorney's office and Council approval.
89 Will the City consider amending Section 18 of the Sample Transit Service Agreement to provide the Contractor with a cure period of 30 days upon notice of default.

This is a decision that requires review and approval of the City Attorney's office and Council approval.
90 Will the City kindly clarify whether the City’s right to terminate the Agreement upon written notice of default takes effect immediately or after the 10 day cure period.

To be determined.
91 To facilitate Proposer to accurately project costs of insurance/claims, will the City please provide a five-year loss history for auto liability and workers compensation?
The City does not have this information.
92 Would the City please provide a list of assets and related values to be insured? Refer to the fleet list that was provided online in
OpenGov on October 17, 2024. The contractor is
responsible to research related values with their
insurance company.
93 We understand from the RFP that the City expects to respond to questions from proposers and issue a final addendum on Nov. 12, 2024, and final proposal submissions are due to the City only 8 business days later, on Nov. 22, 2024. Would the City consider extending the proposal due date to Dec. 20, 2024, to allow proposers ample time to review the final clarifications and addenda and properly incorporate the information supplied by the City into their final technical proposal and pricing?
Unfortunately, the due date cannot be extended.

Please refer to RFP 2425-003, on page 12 of Section 2
for the deadline proposals are due.
# Question Response
RFP#2425-003 Addendum 1 - Response to Questions
94 As electronic submissions become more prevalent, electronic signatures have become commonly accepted in legal documents. Will the City accept electronic signatures on the cover letter and required forms?
The City will accept e-signatures on the Required
Proposal Forms to be submitted with the proposal.
95 Please clarify the key staff who must be named in the proposal with detail on experience and qualifications. It is completely reasonable (and expected) to require identification of a Project Manager and Maintenance Manager and description of their qualifications. It is also understandable that the City will want a description of the experience of key ZEB staff, since it is such a priority for the City. But please note that it will be extremely challenging for interested proposers to identify “supervisory staff,” as it is difficult to find and commit candidates for these roles during the procurement process. This could also present an unfair advantage to the incumbent provider, who already has supervisory personal providing this service. Would the City consider eliminating the requirement to identify supervisory personnel in the proposal, and instead accept a description of the required qualifications and duties of the roles, which the proposer would work in collaboration with the City to fill during the transition process?
Please refer to page 50 through 52 of the RFP 2425-
003.
96 We understand that the project specific DBE goal for this project is 0%. Please clarify if the proposer is still required to compete DBE forms and Good Faith Efforts documentation requirements (as indicated in the federal contract clauses included with the RFP), with no project specific goal.

DBE contractor goal is zero percent. Please refer to
page 98 in RFP#2425-003 for Good Faith Efforts
requirements.
97 Once BEB vehicles are introduced to the fleet, will the City retain responsibility for battery replacements in case of failure? This is to be determined. 98 Will the City consider renegotiation/contract opener in the event that there is material change in the scope of work to include timing and specifications of vehicle replacements or other associated assets?
This is to be determined.
99 Can the City provide an updated Senority list? The one provided in #1 Current contract is from October 2019. Additonally, would you include their rates of pay so we can offer a rate the would encourage to retention of existing eomployees Seniority list attached. For pay rates, please refer to the Collective Bargaining Agreement (CBA) provided online
in OpenGov.com.
100
Will the City kindly amend Section 4(2.3) of the RFP to provide for increases or decreases to the level of service more than twenty five percent (25%) of the vehicle service hours to be subject to mutual agreement of the Parties? Please refer to page 36. The City cannot make
changes to subsection 2.3 in the RFP.
101
Will the City kindly amend Section 10 of the Sample Transit Service Agreement to provide for increases or decreases to the level of service more than twenty five percent (25%) of the vehicle service hours to be subject to mutual agreement of the Parties?
This is a decision that requires review and approval of the City Attorney's office and Council approval.
102
Will the City consider amending Section 14 of the Sample Transit Service Agreement to limit the Contractor’s indemnification obligations to claims arising from Contractor’s gross negligence or willful misconduct.

This is a decision that requires review and approval of the City Attorney's office and Council approval.
103 Will the City consider major components on vehicles to be a pass thru cost? This is to be determined.

NAME ID # JOB TITLE LHD
1 RIVERA, SERGIO E 23467 Driver 01/01/10
2 FERNANDEZ, BERNARDINO 23476 Driver 01/01/10
3 GOSEY, TRESSA A 23459 Driver 01/01/10
4 HUNT, LESLIE 12282 Driver 11/24/10
5 MOSES, ANDREA 22071 Driver 05/26/14
6 GARCIA, JUAN 22776 Driver 07/01/15
7 MARTINEZ, CARLOS 23510 Driver 06/01/17
8 FAULKNER, ABREANNA 26387 Driver 11/06/18
9 ROBB, LYNNETTE 26571 Driver 09/19/18
10 MARTINEZ, ATILIO 26585 Driver 10/10/18
11 WILLIAM, CHARLES 6397 Driver 09/01/20
12 TORO, LILLIAN 6558 Driver 09/01/20
13 SAWYER, MARCEL 7140 Driver 06/28/21
14 RICH, LISA 7257 Driver 11/02/21
15 WESTBROOKS, ROSANDA 7463 Driver 06/14/22
16 ACOSTA, SARAH 7522 Driver 07/25/22
17 PALACIO, TOWANA 7539 Driver 08/09/22
18 OLIVER, MARIA 7563 Driver 09/07/22
19 WEBBER, BETTY 7619 Driver 10/20/22
20 COOPER, PHILLIP 7666 Driver 12/05/22
21 MEZA, ALEJANDRO 7711 Driver 09/15/23
22 MOORE, KESHONDA 7929 Driver 09/13/23
23 CARBAJAL APRIL 7939 Driver 10/04/23
24 COPELAND CELESTE 7224 Driver 10/16/23
25 BROWN, ABRANA 8031 Driver 02/06/24
26 ALLEN, FRANK 8046 Driver 06/17/24
27 MILTON, MICHAEL 8053 Driver 03/27/24
28 SILVA LUNA, SERGIO 8133 Driver 08/26/24
29 HOLLENS, ELIJA 8151 Driver 10/02/24
30 HUMPHREY, KAELIN 8165 Driver 10/15/24
31 LINDSTROM, LUKE 8166 Driver 10/15/24
32 ESTABAN, RUIZ 26621 Mechanic 01/09/19
33 GONZALEZ, MARIA 7840 Utility 07/02/23
34 AYALA, JAVIER 7884 Utility 08/08/23
35 GARCIDUENAS, VICTOR 8767 Mechanic 09/23/24
AS OF 11/1/24

REDONDO BEACH - ACTIVE EMPLOYEES

ZIP CODE
105
90278
A C
1 2
3 4
5 6
7 8
9 10
Electric shut off
11 Gas Shut off
12 Water Shut off

DIV BN STA OTHER DISTRICT CUPA PA
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W
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OFFICIAL USE ONLY DATE RECEIVED REVIEWED BY
B
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P
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K
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PUBLIC PARKING
FACILITY ID #
10300369

B D E F G H I J
SITE ADDRESS 103
1519 Kingsdale Ave
CITY 104
Redondo Beach

DRIVE WAY
Homeless shelter
K
I
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G
S
D
A
L
E
Open Dirt Lot
Maintenance Bay
Hallway
Office
Office
Parts / IT
Driver/Trai
ning Room
Storage
Maintenance Bay

DATE MAP DRAWN
11/5/2024
MAP #
#3 Makro Facility
• FOR SITE MAP
• Scale of Map
• Loading Areas
• Parking Lots
• Internal Roads
• Storm and Sewer
Drains
• Adjacent Property
Use
• Locations and
Names of
Adjacent Streets
and Alleys
• Access and Egress
Points and Roads
• Primary and
Alternate
Evacuations
Routes
• FOR SUB - SITE
MAP
• Scale of Map
• Location of Each
Storage Area
• Location of Each
Hazardous
Material Handling
Area
• Location of
Emergency
Response
Equipment
FY 2023-24 Fare Collection for BCT Fixed Route and DAR
Months Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Totals Line 102 $3,417.80 $3,647.46 $3,669.99 $4,213.79 $3,527.05 $2,639.59 $3,241.54 $2,890.86 $3,278.68 $3,342.98 $3,708.84 $2,925.94 $40,504.52 Line 109 $6,721.93 $6,678.84 $5,902.47 $6,046.46 $5,606.95 $5,422.54 $5,323.80 $4,729.36 $5,514.55 $5,852.63 $5,977.29 $5,818.24 $69,595.06 Totals $10,139.73 $10,326.30 $9,572.46 $10,260.25 $9,134.00 $8,062.13 $8,565.34 $7,620.22 $8,793.23 $9,195.61 $9,686.13 $8,744.18 $110,099.58 DAR $849.05 $897.96 $877.77 $960.08 $835.01 $718.23 $785.67 $803.47 $910.40 $822.90 $985.68 $796.29 $10,242.51 Prepared and printed on 11/12/2024 Page 1
Updated Exhibit C - Cost Proposal
(Included as a Separate Excel File)

# Question Response
79 Can BCT please tell us the system/platform currently being used as the Intelligent Transportation System for the Fixed Route services? For the Wave (Dial-A-Ride) services?
BCT's existing Real-Time Transit Information Systems
(RTIS) is GMV Syncromatics for the Fixed Route. The
transit vehicles designated for the WAVE Dial-A-Ride
services are not equipped with the real time information system.

RFP#2425-003 Addendum 2 - Revised Response to Question 79 Fleet No. Vehicle
Description Mode Model Yr Fareboxes Type of Cameras Number of cameras Annunciators Destination sign Bus Smart-Card Validator (Fare TAP System) DAR
516
Mobility Ventures,
MV-1 DAR 2014 Diamond-Manual Dropbox
REI camera system
HD5-600 5 No Annunciator None Not Applicable
517
Ford E450
Champion Flex DAR 2019 Diamond-Manual Dropbox
REI camera system
HD5-1200 7 No Annunciator Hanover system Yes
518
Ford E450
Champion Flex DAR 2019 Diamond-Manual Dropbox
REI camera system
HD5-1200 7 No Annunciator Hanover system Yes
519
Ford E450
Champion Flex DAR 2019 Diamond-Manual Dropbox
REI camera system
HD5-1200 7 No Annunciator Hanover system Yes
520
Ford E450
Champion Flex DAR 2020 Diamond-Manual Dropbox
REI camera system
HD5-1200 7 No Annunciator none Yes
521
Ford E450
Champion Flex DAR 2020 Diamond-Manual Dropbox
REI camera system
HD5-1200 7 No Annunciator none Yes
FR
544

ELDORADO - EZ
RIDER II FR 2015 Diamond-Manual Dropbox
REI camera system
HD800 8
DRI DR 700
equipped in bus Twinvision Yes
545

ELDORADO - EZ
RIDER II FR 2015 Diamond-Manual Dropbox
REI camera system
HD800 8
DRI DR 700
equipped in bus Twinvision Yes
546

ELDORADO - EZ
RIDER II FR 2015 Diamond-Manual Dropbox
REI camera system
HD5-1200 8
DRI DR 700
equipped in bus Twinvision Yes
547
Ford E450
Champion Flex FR 2019 Diamond-Manual Dropbox
REI camera system
HD5-1200 7 Hanover system Hanover system Yes
548
Ford E450
Champion Flex FR 2019 Diamond-Manual Dropbox
REI camera system
HD5-1200 7 Hanover system Hanover system Yes
549

ELDORADO - EZ
RIDER II FR 2022 Diamond-Manual Dropbox
REI camera system
HD5-1200 12
GMV
Syncromatics Hanover system Yes
550 ELDORADO - LF-40 FR 2003 Diamond-Manual Dropbox
REI camera system
HD800 7 Hanover system Hanover system Yes
551

ELDORADO - EZ
RIDER II FR 2022 Diamond-Manual Dropbox
REI camera system
HD1200 12
GMV
Syncromatics Hanover system Yes
552

ELDORADO - EZ
RIDER II FR 2022 Diamond-Manual Dropbox
REI camera system
HD5-1200 12
GMV
Syncromatics Hanover system Yes
553

ELDORADO - EZ
RIDER II FR 2023 Diamond-Manual Dropbox
REI camera system
HD5-1200 12
GMV
Syncromatics Hanover system Yes
554

ELDORADO - EZ
RIDER II FR 2023 Diamond-Manual Dropbox
REI camera system
HD5-1200 12
GMV
Syncromatics Hanover system Yes
555

ELDORADO - EZ
RIDER II FR 2023 Diamond-Manual Dropbox
REI camera system
HD5-1200 12
GMV
Syncromatics Hanover system Yes
556

ELDORADO - EZ
RIDER II FR 2023 Diamond-Manual Dropbox
REI camera system
HD5-1200 12
GMV
Syncromatics Hanover system Yes
557

ELDORADO - EZ
RIDER II FR 2023 Diamond-Manual Dropbox
REI camera system
HD5-1200 12
GMV
Syncromatics Hanover system Yes
BCT FY24 Transit Fleet OnBoard Vehicle Equipment
This spreadsheet is associated with Question #78 for BCT RFP #2425-003 Q & A