Riverside City Council
June 14, 2022

x Revenue by Location: Provides the total number of transactions and dollar amounts plus the subtotal number of transactions and dollar amounts per pay station. x eVoucher – Closed Ticket: Tallies the number of tickets, by voucher type that were closed. x Tickets by Rate: Tallies the number of tickets, by rate category that were processed. x Revenue by Payment Type: Summarizes the revenue data, grouped by payment method that has been received plus the aggregate credit card transactions and tallies.

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
Sample Daily Summary Report (Page 2 of 2)
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'DLO\3D\PHQWV
The Daily Payments Report chronologically lists the daily payments received during a selected time- period.

The report also provides gross revenue totals plus sub-revenue totals by payment type.

Sample: Daily Payments Report
Column Definitions:

Date Received payment timestamp
Payment type Payment categories
Qty Number of payments received
Sum Total revenues collected
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW

&KDQJH6KRUWDJH
The Change Shortage Report lists the tickets that received a shorta ge slip due to malfunctioning coin or bill dispensers in the automated payment machines during a specific time-period.

The report identifies the faulty Exit/Pay station, the service agent that triggered the payout transaction and the other pertinent details of each transaction.

Sample: Detailed Change Shortage Transactions Report
Column Definitions:
# Pay out transaction ID number
Issued Pay out timestamp
Amount Amount missing from the pay out
Refunded time Not Applicable - For future usage
Location Not Applicable - For future usage
User Not Applicable - For future usage
Ticket # Ticket ID number
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&UHGLW
The Credit Report is a detailed list of credit card transactions, sorted by garage location and credit card type that occurred during a specific time-period.

Includes locally generated approval codes in addition to legal approval codes.

Sample Credit Report
Column Definitions:

Z # Daily revenue cycle number
Doc # Transaction record ID number
Location Payment station ID
Cashier Cashier station ID
Ticket # Ticket ID number
Entry time Entry timestamp.

Payment/Exit time Payment/Exit timestamp
Credit card Last four digits of the bankcard number
Offline code Locally generated approval code
Approval code Legal authorization number
Cash Amount of credit card payments received
Cancelled cash Amount of credit card receipts cancelled ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG&UHGLW
The Detailed Credit Report provides complete information regarding every credit card transaction that transpired during a specific time-period.

Includes locally generated approval codes in addition to legal approval codes.

Sample: Detailed Credit Report
Column Definitions:

Z # Daily revenue cycle number
Doc # Transaction record ID number
Location Payment station ID
Cashier Cashier station ID
Ticket # Ticket ID number
Entry time Entry timestamp.

Payment/Exit time Payment/Exit timestamp
Credit card Last four digits of the bankcard number
Record number Payment record ID number
Offline code Locally generated approval code
Approval code Legal authorization number
Cash Amount of credit card payments received
Cancelled cash Amount of credit card receipts cancelled ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
(095HMHFW
The EMV Report provides details about EMV credit card rejections including the reason for the rejection Sample: EMV Reject Report
Column Definitions
Location Displays the station location of the attempted transaction Cashier Shows the related cashier
Ticket Shows the ticket number associated to the transaction Entry Time Shows the time the vehicle entered the facility Payment/ Exit time Shows the date and time the driver attempted to pay and exit the facility Credit card number Shows the EMV card number
Price Shows the price of the parking fee due
Rejected due to Shows the reason the EMV card was rejected ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
5HFHLSWV5HSRUWE\'DWH
The Receipts report by date is a detailed chronological list of payment receipts that were issued by time-period.

The report identifies the ticket, traffic/occupancy statistics and revenue details of each transaction.

Sample: Receipts by Date Report
Column Definitions:

Doc # Payment record ID number
Payment time Payment timestamp
Ticket # Ticket ID number
Entry time Entry timestamp
Exit time Exit timestamp
Duration Time interval in garage
Doc amount Payment record amount
Cash Amount of cash or credit card payment received
Debit Value of the non-cash voucher collected
Payment type Payment categories
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
0DQXDO&KDUJH/RJ
The Manual Charge Log Report lists the manual parking fees sent to the payment stations and then subsequently paid by customers.

The report identifies the ticket, time, location, value and description of each transaction.

Sample: Manual Charge Log Report

Column Definitions:

Date Transaction timestamp
Action Transaction type
Location Payment station ID
Receipt # Receipt ID number
Ticket# Parking ticket ID number
Value Transaction amount
Description Transaction reason

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
0RQWKO\5HQHZDO5HFHLSWV
The Monthly Renewal Receipts Reportlists, by Payment/Exit Station the renewal payment receipts issued to monthly card holders during a selected time-period.

The report identifies the customer, service type and revenue details of each renewal.

Sample: Monthly Renewal Receipts Report
Column Definitions:

Monthly Name Name of card holder
Card # Access card ID number
Access Profile Service category
Date Payment timestamp
Payment Ref Payment record ID number
Paid Amount of payment received
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
H3XUVH&UHGLW 'HELW
The ePurse Credit & Debit Reportlists by customer the ePurse Credit & Debit transactions that transpired during a selectable time-period.

The report provides relevant customer data and key financial details per transaction.

Sample: ePurse Credit & Debit Report
Column Definitions:

Card # ePurse access credential ID number
Access profile Usage type
Date Payment timestamp
Location Exit/pay station ID
Payment ref Payment ID number
Paid Payment amount
Reduced Payment discount
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
H3XUVH7RNHQ'HELW
The ePurse Token Debit Report is a detailed list of ePurse payment transactions, broken down by customer that occurred during a selectable time-period.

The report provides relevant customer data and detailed financial information per transaction.

Note: The report changes whether generated for Group by Monthly or Group by Company Sample: ePurse Token Debit Report
Column Definitions:

Entry Time Payment timestamp
Entry Location Displays the entry location that the vehicle entered the facility.

Payment/Exit time The date and time the vehicle exited the facility Exit location The location the vehicle exited the facility Rate Rate category
Fee Amount of parking service
Debit Amount charged to ePurse
Receipt # ePurse ID number
Ref # Transaction ID number
Token ePurse access credential ID number
Approval code Payment authorization number
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
,6)5HSRUWE\'DWH
The ISF (Insufficient Fund) by Date Report provides details of drivers according to the date of the incident that upon approaching the payment station have informed the cashier that they have either no funds or part fund to cover tax by their parking charges. In such cases the cashier / parking operator presses the ISF button on the POS keypad to initiate the incident capturing process. The driver is required to sign an agreement which is a commitment to repay either the remaining amount due or, full amount accordingly.

Sample: ISF report by date
Column Definitions:

Created date Shows the date and time of the incident
Driver Name Shows the drivers name
Driver License Shows the drivers driving license number Address Shows the address of the driver
Phone Shows the phone number of the driver
Email Shows the email address of the driver
Plate ID Shows the plate ID of the vehicle
Model Shows the model of the vehicle
Color Shows the color of the vehicle
Amount Shows the part/full amount due
ISF Ref Shows the incident reference number
Paid At Shows the date and that the ISF was re-paid
Payment Ref Shows the payment reference number
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
,6)5HSRUWE\'ULYHU
The ISF (Insufficient Fund) by Driver Report provides details of drivers that upon approaching the payment station have informed the cashier that they have either no funds or part fund to cover their parking charges. In such cases the cashier / parking operator presses the ISF button on the POS keypad to initiate the incident capturing process. The driver is required to sign an agreement which is a commitment to repay either the remaining amount due or, full amount accordingly.

Sample Report: ISF report by driver
Column Definitions:

Created date Shows the date and time of the incident
Cashier Shows the cashiers identification number
Device Shows the name of the device where the incident was reported Plate ID Shows the plate ID of the vehicle
Model Shows the model of the vehicle
Color Shows the color of the vehicle
Amount Shows the part/full amount due
ISF Shows the amount or part of the amount that is owed Ref Shows the incident reference number
Paid on Shows the date that the outstanding payment was made.

Payment Ref Shows the payment reference number
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW

7D[E\'XUDWLRQ5HSRUW
The Tax by Duration Report displays the amount of tax due, based on the minutes parked, divided by 1440 intervals (24 hours). Tax values shown on payment receipts also take into account the different tax rates for weekdays and weekends.

Sample: Tax by Duration Report
Column Definitions:

Date The date
Total Income Shows the total income for parking fees per day Tax1 Calculated tax value based on assigned percentage rate– Tax rate 1 Tax2 Calculated tax value based on assigned percentage rate – Tax rate 2 Tax3 Calculated tax value based on assigned percentage rate – Tax rate 3 Tax Total Combined total of tax rates
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
5HYHQXH5HSRUWV
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
3XUVH&DUG5HSRUW
The Purse Card Report provides details of the card holders name, current amount of the card, how much was added, where (POF Station or manually) and when. Each row represents an individual entry. Multiple entries will show multiple rows. Printing the report is based on ‘from/to date” time frames.

Sample: Purse Card Report
Column Definitions
Name Name of the card holder
Card Card/badge number
Value Type The current amount on the card. Units of measurement include:
x Entry Units: The number of specified entries
x Date time frame: The time brought
x Monetary units (USD): The amount of credit on the card. For example, 150.00 Previous Value The prior value before the additional value units were added New Value The new value after additional value units were added Location Location of the parking facility
Date Added The date on which payment was added
User Name User name
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6\VWHP(YHQW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
6\VWHP (YHQWV
SmartPark’s System Event Reports provide parking operators with event log data about gate openings, garage station counters and device alerts.

The table below summarizes each of the System Event Reports that will be illustrated and described on the following pages:
 5HSRUW1DPH 'HVFULSWLRQ 3DJH

 9RLGDQG&DQFHOOHG
7UDQVDFWLRQV
'HWDLOVHDFKWLPHDFDVKLHUFDQFHOVRUYRLGVDSD\PHQWWUDQVDFWLRQ  
$XWR9HQG*DWH /LVWVGHWDLOVRIJDWHRSHQLQJV 
 2SHQ*DWHV /LVWVDOO JDWHRSHQLQJV 
 *DWH$FWLYLW\'HWDLOHG *DWHRSHQLQJFRXQWVE\WUDQVDFWLRQW\SH   ,OOHJDO)RUZDUGLQJ
7DLOJDWLQJ
7KLVQHZUHSRUWSURYLGHVDOLVWRILOOHJDOWLFNHWIRUZDUGLQJDQGWDLOJDWLQJDOHUWV UHODWHGWRWKHDVVRFLDWHG IDFLOLW\ 
 6\VWHP$OHUWV $ORJRIRSHUDWLRQDO PDLQWHQDQFHDOHUWVVRUWHGE\JDUDJHVWDWLRQ   1RQ5HVHWWDEOH&RXQWV 0DLQWDLQVORRS DQGEDUULHUJDWHDFWLYLW\FRXQWVIRUHDFKHQWU\DQGH[LWODQH 

 6HQG 3DUDPHWHUV 3URYLGHVµ6XSSRUW´ZLWKDPHDQVRIWURXEOHVKRRWLQJSRWHQWLDOHUURUVUHODWLQJWR SDUDPHWHUYDOXHVZLWKLQWKHV\VWHP 

 $OHUWV 7KH$OHUWVUHSRUWVKRZVDOHUWVIRUWKHVSHFLILHGSDUNLQJIDFLOLW\IRUWKHGHILQHG SHULRG 

 6\VWHP/RJLQ 3URYLGHVV\VWHPORJLQLQIRUPDWLRQ   &RPPXQLFDWLRQ)DLOXUH /LVWVGDWHVDQGWLPHVWKDWFRPPXQLFDWLRQVIDLOHGEHWZHHQWKHVHUYHUDQGWKH &73$5&6&RQWUROOHU 
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6\VWHP(YHQW5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW

9RLGDQG&DQFHOOHG7UDQVDFWLRQV
The Void and Cancelled Transactions Report details each time a cashier cancels or voids a payment transaction after the entry ticket has already been scanned at the CT-POS. Each transaction includes, the ticket number, the date and time plus cashier’s name.

Sample: Void and Cancelled Transactions Report

Column Definitions
Date Shows the date the ticket was cancelled.

Cashier Shows the name of the cashier who cancelled the ticket.

Location Shows the location (CT-POS) on which the cancellation was issued.

Ticket# Shows the number of the ticket that was cancelled.

Amount Shows the amount of the ticket that was cancelled.

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6\VWHP(YHQW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW

$XWR9HQG*DWH
The Auto Vend Gate Report lists the Z cycle, date & time, the lane direction and the user associated with the auto vend gate event.

Sample: Open Vend Gate Report
Column Definitions
Z # Daily revenue cycle number
Date Open gate timestamp
Location Lane station ID
Direction Entry or exit
User Name of the patron linked to transaction
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6\VWHP(YHQW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
2SHQ*DWHV
The Open Gates Report is a detailed list of gate openings, sorted by lane station, during a specific time- period.

Sample: Open Gates Report
Column Definitions:

Z # Daily revenue cycle number
Date Open gate timestamp
Location Lane station ID
Direction Entry or exit
Produced by Cashier station ID
User Name of the patron linked to transaction
Reason The reason the gate was manually opened
Notes Any related notes
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6\VWHP(YHQW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
*DWH$FWLYLW\
The Gate Activity Report lists gate opening counts broken down by transaction type during a specific time-period.

Sample: Gate Activity Report
Column Definitions:
# Device ID number
Location Lane station ID
Lane Gate location
Remote client SmartPark client ID that sent gate event command Master cash PARCS controller ID that sent gate event command Guests Special event customers
Monthlies Card holders
Transients Ticketed customers
Intercom Remote gate event via intercom system
Hotel key Gate event trigger from external hotel key card reader ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6\VWHP(YHQW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
,OOHJDO)RUZDUG7DLOJDWLQJ
The Illegal Forward/Tailgating Report provides a list of illegal ticket forwarding and tailgating alerts related to the associated facility.

Sample: Illegal Forward/Tailgating Report
Column Definitions:

Time The date and time of the incident.

Location The location and associated parking lot where the incident occurred.

Type The type of event.

Details Description of the incident.

Identification Identification# of the incident.

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6\VWHP(YHQW5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
6\VWHP$OHUWV
The System Alerts Report lists the operation and maintenance alerts, sorted by station or device, that were received during a specified time-period.

Sample: System Alerts Report

Column Definitions:

Date Alert timestamp
Alert description Reason for alert
State Alert status: ON or OFF

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6\VWHP(YHQW5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
1RQ5HVHWWDEOH&RXQWV
The Non-Resettable Counts Report maintains loop and gate activity counts for each entry and exit lane during a specified time-period.

Sample: Non-Resettable Counts Report

Column Definitions:

Location Lane station ID
Event description Counter change reason
From # Starting counter number
To # Ending counter number
Total Total counter number

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6\VWHP(YHQW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW

6HQG3DUDPHWHUV
The Send Parameters Report serves as a means of troubleshooting potential errors that may have occurred when a parameter was sent from the SmartPark Server to the CT-20 PARCS Controller. The difference between the previous value and new value indicates that during this process something changed.

Sample: Send Parameters Report
Column Definitions:

Date Date/time stamp parameter was sent
Parameter number Unique ID of parameter
Previous value Parameter value sent by the server
New value Parameter value recorded by the controller
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6\VWHP(YHQW5HSRUWV
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW

$OHUWV
The Alerts Report displays alerts for the specified parking facility for the defined period.

Sample: Alerts Report
Column Definitions:

Parking lot Shows the name of the parking lot
Start time Shows the start date and time of the alert
End time Shows the end date and time of the alert
Duration Shows the duration of the alert
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6\VWHP(YHQW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
6\VWHP/RJLQ
The System Login Report provides system login details including the identity of the remote SmartPark client, the user name, plus the date/time stamps of the transactions.

Sample: System Login Report
Column Definitions:

Remote client Identity of the remote client
User name Name of the login user
Log in Date/time stamp of the login
Log out Date/time stamp of the logout
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6\VWHP(YHQW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&RPPXQLFDWLRQ)DLOXUHV
The Communication Failures Report lists dates and times that communications failed between the SmartPark server and the CT-20 PARCS controller related to the specified parking lot.

Sample: Communication Failures Report
Column Definitions:

Parking lot Parking lot ID
Start time Date/time stamp of the comm. link failure
End Date/time stamp of the comm. link restoration
Duration Time duration of the comm. link failure
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
7LFNHW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
7LFNHWV
SmartPark’sTicket Reports are designed to help parking operators protect against the misappropriation or the misreporting of parking service revenue through matching tickets against receipts and by comparing ticket status to specific garage and customer transactions.

The table below summarizes the reports that will be illustrated and explained on the following pages:
 1DPH 'HVFULSWLRQ 3DJH
 2SHQ7LFNHWV /LVWVWKH RSHQ WLFNHWVWKDWKDYHQRWH[LWHGWKHSDUNLQJIDFLOLW\   6KRUW([LWV /LVWVWKHWLFNHWVWKDWKDYHH[LWHG WKHJDUDJHZLWKRXWSD\PHQWEHIRUHWKH JUDFHSHULRG H[SLUHG 
 )LUVW/DVW7LFNHW 7RWDOGDLO\TXDQWLW\RI WLFNHWV LVVXHG   2SHQ9DOHW7LFNHWV /LVWVWKHRSHQYDOHW WLFNHWV   3D\E\&HOO7LFNHWV /LVWRIWLFNHWVWKDWZHUHSDLGIRUYLDPRELOHSKRQH   /RVW7LFNHWV 'HWDLOHGOLVWRIORVWWLFNHWV E\VWDWXVFDWHJRU\   0DQXDOO\&ORVHG7LFNHWV /LVWVWKHWLFNHWVWKDWZHUHPDQXDOO\FORVHGE\FXVWRPHUVHUYLFH 


7LFNHWVE\5DWH /LVWVWKHWLFNHWV E\UDWHFDWHJRU\   5HVWRUH7LFNHW7UDFNLQJ /LVWVWLFNHWVVRUWHGE\UDWHFDWHJRU\IRUDVHOHFWHGWLPHOLQH   $XWRPDWLFDOO\FORVHGWLFNHWV
7KLVUHSRUWVKRZVDOLVWRIWLFNHWVWKDWKDYHEHHQDXWRPDWLFDOO\FORVHGLQ 6PDUW3DUN 
 ,27LFNHWV7UDIILF'HWDLOHG 'HWDLOHGOLVWRIDOOHQWU\DQG H[LWV SHUWLFNHWHG

UHJLVWHUHG
YHKLFOH ZLWKLQ 
RXWSULYLOHJHV 
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
7LFNHW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
2SHQ7LFNHWV
The Open tickets Report lists tickets, sorted by entry station, th at have not exited the facility during a chosen time-period.

Sample: Open Tickets Report
Column Definitions:
#Z Daily revenue cycle number
Location Entry station ID
Cashier Entry cashier station ID
Ticket # Ticket ID number
Date Entry timestamp
Entrance payment Payment amount received at entry
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
7LFNHW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
6KRUW([LWV
The Short Exits Report lists the parking tickets associated to patrons that have exited the garage without payment since the time spent in the parking facility did not exceed the defined grace time. The data is broken down according to entry and exit locations for both Dispenser in-lane (MP-30 Ticket Dispenser) and Entry PIL (VPS-30 Pay in Lane).

Sample: Short Exits Report
Column Definitions:
#Z Daily revenue cycle number
Ticket # Ticket ID number
Date entry Entry timestamp
Date exit Exit timestamp
Entry location Entry station ID
Exit location Exit station ID
Cashier entry Entry cashier station ID
Cashier exit Exit cashier station ID
Presence time Time interval in garage
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
7LFNHW5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
)LUVW/DVW7LFNHW
The First/Last Ticket Report summarizes the total daily quantity of issued tickets, sorted by entry station, during a specific period.

Sample: First/Last Ticket Report

Column dDefinitions:

Date Ticket count timestamp
Location Entry station ID
First ticket First ticket ID number
Last ticket Last ticket ID number
Total tickets Quantity of tickets issued

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
7LFNHW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
2SHQ9DOHW7LFNHWV
The Open Valet Tickets Report lists the open tickets for a specific time-period.

Sample: Open Valet Tickets Report
Column definitions:

Z# Daily revenue cycle number
Date Entry timestamp
Location Entry station ID
Ticket # Ticket ID number
Rate Rate category
Service type Service category
Description Service description
Valid to Rate expiration date
Plate ID Vehicle ID number
Prepaid Payment amount received prior to entry
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
7LFNHW5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
3D\E\&HOO7LFNHWV
The Pay by Cell Tickets Report lists the tickets that were paid by mobile phone payment service during a specific time-period.

Sample: Pay by Cell Tickets Report

Column Definitions:

Ticket #: Ticket ID Number
Plate ID Vehicle ID number
Rate Rate category
Entry time Entry timestamp
Exit time Exit timestamp
Payment time Post exit payment timestamp
State Ticket status category
Approval code Payment authorization number
Value Amount of credit card payment received

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
7LFNHW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
/RVW7LFNHWV
The Lost Tickets Reportis a detailed list of lost tickets, sorted by status category for a specific time-period.

Sample: Lost Tickets Report
Column Definitions:

Ticket #: Ticket ID number
Date Entry timestamp
Location Entry station ID
Rate Rate category
Service type Service category
Description Reason for the ticket action
Valid to Rate expiration date
Plate ID Vehicle ID number
State Ticket status category
Paid Amount of payment received
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
7LFNHW5HSRUWV
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
0DQXDOO\&ORVHG7LFNHWV
The Manual Closed Ticket Report lists the tickets that were manually closed by customer service personnel during a specific time-period.

Sample: Manually Closed Tickets Report

Column Definitions:

Ticket # Ticket ID number
Entry Entry timestamp
Action time Manual ticket closed timestamp
Location Service personnel terminal ID
Plate ID Vehicle ID number
Rate Ticket rate category
Service type Parking service category
Description Reason for ticket closure

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
7LFNHW5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW

7LFNHWVE\5DWH
The Tickets by Rate Report lists tickets sorted by rate category for a selected day or for a specific time line.

Sample: Tickets by Rate Report

Column Definitions:

Ticket # Ticket ID number
Entry Entry timestamp
Exit Exit timestamp
Valid To Rate expiration date

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
7LFNHW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
5HVWRUH7LFNHW7UDFNLQJ
The Restore Ticket Tracking Report provides details of restored tickets including the reason the ticket was restored.

Sample: Restore Ticket Tracking
Column Definitions:

Date Shows the date and time of the restore request
Location Shows the location(device) where the request to restore the ticket was requested.

Ticket Shows the ticket number
Reason Shows the reason the request to restore the ticket was requested User Shows the name of the user who requested to restore the ticket Description Additional description
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
7LFNHW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
$XWRPDWLFDOO\&ORVHG7LFNHWV
The Automatically Closed Tickets Report presents a list of tickets that have been automatically closed in SmartPark.

Sample: Automatically Closed Tickets
Column Definitions:

Ticket# Vehicle registration ID (ticket) number with timestamp Entry time Entry timestamp
Exit time Exit timestamp
LPR License plate number linked to LPR transaction
Rate Ticket rate category
In/Out Shows the direction of the vehicle
Parking lot Shows the related parking lot
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
7LFNHW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
,27LFNHWV7UDIILF'HWDLOHG
The I/O Tickets Traffic Detailed Reportis a detailed list of all entries and exits, per registered vehicle with in and out privileges that occurred during a specific time-period.

Sample: I/O Tickets Traffic Detailed Report
Column Definitions:

Ticket details vehicle registration ID (ticket) number with timestamp Room # Registration location
Entry Entry timestamp
Plate ID Vehicle ID number
Exit Exit timestamp
Plate ID Vehicle ID number
Duration Time interval in garage
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRUW V
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
2FFXSDQF\ 7UDIILF
SmartPark’s Occupancy & Traffic reports provide parking operators with statistical traffic and occupancy data including parking time counts, overflow area analysis in addition to demand level assessments by customer type.

These analytical usage reports are designed to help operator’s device effective capacity-based rate and parking policies that facilitates pa rking space turnover, improve customer convenience, recover parking facility costs and enhance revenue generation.

The table below summarizes the Occupancy & Traffic R eports that are illustrated and explained on the following pages:
 1DPH 'HVFULSWLRQ 3DJH
 7UDQVLHQWV2FFXSDQF\ 2FFXSDQF\VWDWLVWLFVRIWUDQVLHQWVSHUVSHFLILFKRXUGXULQJDGD\   7UDQVLHQWV3DUNLQJ7LPH 2FFXSDQF\VWDWLVWLFVRIWUDQVLHQWVE\WKHTXDQWLW\RIKUVRISDUNLQJWLPH   0RQWKOLHV2FFXSDQF\ 2FFXSDQF\VWDWLVWLFVRIPRQWKOLHVSHUVSHFLILFKRXUGXULQJDGD\   0RQWKOLHV3DUNLQJ7LPH 2FFXSDQF\VWDWLVWLFVRIPRQWKOLHVE\WKHTXDQWLW\RIKUVRISDUNLQJWLPH   $YHUDJHV 3UHVHQWVDOLVWRIDYHUDJHVIRUWKHVHOHFWHGSDUNLQJIDFLOLW\RYHUDGHILQHG SHULRG 

 7UDQVLHQWV2FFXSDQF\E\
&RXQWHUV
7KHQXPEHURIWUDQVLHQWXVHUVLQWKHSDUNLQJORWUHFRUGHGRQDQKRXUO\EDVLV E\WKHWUDQVLHQW¶VFRXQWHUVVQDSVKRW 
 0RQWKOLHV2FFXSDQF\E\
&RXQWHUV
7KHQXPEHURIPRQWKO\XVHUVLQWKHSDUNLQJORWUHFRUGHGRQDQKRXUO\EDVLV E\WKHPRQWKO\¶V FRXQWHUVVQDSVKRW 
 'DLO\7UDIILF 'DLO\WUDIILFDFWLRQVE\PRQWKO\SDUNHUV   7UDQVLHQW7UDIILF6XPPDU\ +RXUO\DQGGDLO\HQWULHVH[LWVWUDIILFVWDWLVWLFVIRUWUDQVLHQWSDUNHUV   2YHUIORZ /LVWVPRQWKO\FDUGKROGHURYHUIORZWUDQVDFWLRQVE\FRPSDQ\   'HWDLOHG2YHUIORZ $GHWDLOHGOLVWLQJRIPRQWKO\FDUGKROGHURYHUIORZWUDQVDFWLRQVE\FRPSDQ\   0RQWKOLHV 7UDQVLHQW
2YHUIORZ /LVWVWUDQVLHQWDQGPRQWKO\FDUGKROGHURYHUIORZWUDQVDFWLRQVE\FRPSDQ\   0RQWKOLHV 7UDQVLHQW
2YHUIORZ'HWDLOHG
$GHWDLOHGOLVWLQJRIWUDQVLHQWDQGPRQWKO\FDUGKROGHU RYHUIORZWUDQVDFWLRQV E\FRPSDQ\ 

(QWULHVDQG([LWV'HYLFH
$FWLYLW\
7KH(QWULHVDQG([LW5HSRUW


GHWDLOVDJJUHJDWH(QWULHVDQG([LWV
7UDQVDFWLRQVJURXSHGE\ /DQH'HYLFHIRUDVSHFLILFWLPHSHULRG   &RPSDQ\2FFXSDQF\ /LVWVFKURQRORJLFDOO\HPSOR\HH KRXUO\RFFXSDQF\VWDWLVWLFV 

 &RPSDQ\3DUNLQJ7LPH /LVWVKRXUO\HPSOR\HHFRXQWV E\FRPSDQ\  ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRU WV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
7UDQVLHQWV2FFXSDQF\
The Transients Occupancy Report displays chronologically, transient customer occupancy statistics during a specific hour during the day.

Sample: Transients Occupancy Report

Matrix definitions:

Columns (1 to 24) 24-hr clock
Rows Weekday/Date
Cells Number of transients

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRU WV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
7UDQVLHQWV3DUNLQJ7LPH
The Transients Parking Time Report displays chronologically parking time statistics of monthly customers based on the number of hours of parking time.

Sample: Transients Parking Time Report

Matrix Definitions:

Columns (1 to 24) 24-hr clock
Column (Total) Aggregate daily hours of parking time
Rows Weekday/Date
Cells Number of transients per specific hour

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRU WV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
0RQWKOLHV2FFXSDQF\
The Monthlies Occupancy Report displays chronologically, monthly customer occupancy statistics during a specific hour during the day.

Sample: Monthlies Occupancy Report

Matrix Definitions:

Columns (1 to 24) 24-hr clock
Rows Weekday/Date
Cells Number of monthlies

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRU WV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
0RQWKOLHV3DUNLQJ7LPH
The Monthlies Parking Time Report displays chronologically, parking time statistics of monthly customers, based on the number of hours of parking time.

Sample: Monthlies Parking Time Report

Matrix Definitions:

Columns (1 to 24) 24-hr clock
Column (Total) Aggregate daily hours of parking time
Rows Weekday/Date
Cells Number of monthlies per specific hour

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRUW V
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
$YHUDJHV
The Averages Report displays a list of averages for the selected parking facility over a defined period.

Sample: Averages Report
Column definitions:

Date Calendar date of the event
Entries Number of vehicle entries
Average entries per hour Average number of vehicle entries per hour Exits Number of vehicle exits
Average exits per hour Average number of vehicle exits per hour Created tickets Number of issued tickets.

Charge tickets Number of charged tickets
Amount Total amount of revenue collected
Cash Amount of cash collected from paid tickets
Average paid ticket Average amount paid for a ticket
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRUW V
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
7UDQVLHQWV2FFXSDQF\E\&RXQWHUV
The Transient Occupancy by Counters Report shows the number of transient patrons in the lot recorded hourly by counters snapshot for the defined time-stamp.

Sample: Transients Occupancy by Counters Report
Column Definitions:

Date Specified calendar date
Time Hours of the day (24-hr clock)
Number of transients Number of transient users in the lot when the hourly counter snapshot was recorded.

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRUW V
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
0RQWKOLHV2FFXSDQF\ E\&RXQWHUV
The Monthlies Occupancy by Counters Report shows the number of monthly users in the parking lot recorded on an hourly basis by the counters snapshot for the specified time-period.

Sample: Monthlies Occupancy by Counters Report
Column Definitions:

Date Specified calendar date
Time Hours of the day (24-hr clock)
Number of monthlies Number of monthlies in the lot when the hourly counter snapshot was recorded.

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRUW V
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'DLO\7UDIILF
The Daily Traffic Report lists monthly entry/exit traffic transactions, grouped by calendar date during a specific time-period.

Sample: Daily Traffic Report
Column Definitions:

Name Monthly card holder
Card # Access card ID number
Time Action timestamp
Action Entry/Exit transaction
Location Lane station or barrier gate ID
Company Customer’s employer
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRUW V
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
7UDQVLHQW7UDIILF6XPPDU\
The Transient Traffic SummaryReport provides hourly entry/exit statistics in addition to daily aggregated traffic tallies for transient customers over a specific time-period.

Sample: Transient Traffic Summary Report
Matrix Definitions:

Columns (1 to 24) Hours of the day (24-hr clock)
Total Total entries/exits per day
Days Weekday / Calendar date
Cells Total entries/exits per specific hour
Totals/Grand Total Total and grand total for each hourly column ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRU WV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
2YHUIORZ
The Overflow Report lists monthly card holder overflow transactions, grouped by company that occurred during a specific time-period.

Sample: Overflow Report

Column Definitions:

Card# Access card ID number
Monthly name Monthly card holder
Overflow start Overstay start timestamp
Exit Exit timestamp
Quantity Number of overstays
Overflow Time Time interval of overstay
Debit Amount of overstay fee

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRU WV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
'HWDLOHG2YHUIORZ
The Detailed Overflow Report is a detailed listing of monthly card holder overflow transactions, grouped by company that occurred during a specific time-period.

Sample: Detailed Overflow Report

Column dDSefinitions:

Card# Access card ID number
Monthly name Monthly card holder
Entry/Overflow start Entry/Overstay start timestamp
Exit Exit timestamp
Quantity Number of overstays
Overflow time Time interval of overstay
Debit: Amount of overstay fee

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRU WV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
0RQWKOLHV 7UDQVLHQW2YHUIORZ
The Monthlies & Transient Overflow Report lists transient and monthly card holder overflow transactions, grouped by company that occurred during a specific time-period.

Sample: Monthlies & Transient Overflow Report

Column Definitions:

Card# Access card ID number
Monthly name Monthly card holder
Overflow start Overstay start timestamp
Exit Exit timestamp
Quantity Number of overstays
Overflow time Time interval of overstay
Debit Amount of overstay fee

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRU WV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
0RQWKOLHV 7UDQVLHQW2YHUIORZ
The Monthlies & Transient Overflow Report is a detailed listing of transient and monthly card holder overflow transactions, grouped by company that occurred during a specific time-period.

Sample: Monthlies & Transient Overflow Report

Column definitions:

Card # Access card ID number
Monthly name Monthly card holder
Overflow start Overstay start timestamp
Exit Exit timestamp
Quantity Number of overstays
Overflow time Time interval of overstay
Debit Amount of overstay fee

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRUW V
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW

(QWULHVDQG([LWV'HYLFH$FWLYLW\
The Entries and Exits Device Activity Report details aggregate Entries & Exits Transactions grouped by Lane/Device for a specific time period.

Sample: Entries and Exits Device Activity
Column Definitions:

Date Shows the date of the entry/exit
Entries Shows the date of the entries
Exits Shows the date of the exits
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRUW V
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&RPSDQ\2FFXSDQF\
The Monthlies Occupancy Report lists chronologically, employee hourly occupancy statistics over a specific time-period.

Sample: Company Occupancy Report
Matrix definitions:

Columns (1 to 24) 24-hr clock
Rows Weekday/Date
Cells Number of transients
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
2FFXSDQF\ 7UDIILF5HSRUW V
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&RPSDQ\3DUNLQJ7LPH
The Company Parking Time Report lists hourly employee counts, broken down by company during a selected time-period.

Sample: Company Parking Time Report
Matrix Definitions:

Columns (1 to 24) 24-hr clock
Column (Total) Aggregate hours of parking time per day
Rows Weekday/Date
Cells Total hours of parking time per specific hour
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
/357UDQVDFWLRQ5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
/357UDQVDFWLRQV
SmartPark’sLPR Transactions Reports are designed to help parking operators protect against car theft or ticket swapping.

These reports also provide customer access transaction logs and usage statistics when the vehicle’s license plate number is used as a hands-free access credential.

The table below summarizes the sample Vehicle Identification reports that are illustrated and explained on the following pages:
 1DPH 'HVFULSWLRQ 3DJH
 'HWDLOHG/357UDQV 'HWDLOHGLQIRUPDWLRQDERXWVSHFLILF/35WUDQVDFWLRQV 

 /358SGDWHV /LVWVGLVFUHSDQFLHV EHWZHHQHQWU\DQGH[LWSRLQWVRIYHKLFOHOLFHQVHQXPEHUV UHFRUGHGE\WKH/35V\VWHP 

 /352YHUULGHVDQG
([FHSWLRQV
/LVWV GLVFUHSDQFLHVEHWZHHQNQRZQYHKLFOHVWKDWZHUHUHJLVWHUHGLQWKH/35 V\VWHPDQGWKHWLFNHWWKDWWKDWZDVXVHGIRUWKHWUDQVDFWLRQ   &DU%ODFN/LVW /LVWRIYHKLFOHVWKDWDUH GHQLHGJDUDJHDFFHVV   8QDVVLJQHG3ODWH,'RQ
([LW
3UHVHQWVDOLVWRIOLFHQVHSODWH,'VWKDWZHUHLGHQWLILHGDVXQDVVLJQHGE\WKH /35V\VWHPXSRQH[LW 
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
/357UDQVDFWLRQ5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG/357UDQVDFWLRQ
The Detailed LPR Trans Report provides in depth information about the LPR Transactions that transpired on a selected day or during a specific time-period.

Sample: Detailed LPR Transaction Report
Column Definitions:

Date Time stamp of entry/exit transaction
Lane Lane location ID of entry/exit transaction
Type Transaction classification
Name Name of customer
Customer type Classification of parker
Plate ID Customer’s vehicle ID number
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
/357UDQVDFWLRQ5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW

/358SGDWHV
The LPR Updates Report lists vehicle license plate number discrepancies between garage entry and exit locations. This could be due to deliberate human intervention or a technical issue such as damaged number plate etc.

Sample: LPR Updates Report
Column Definitions:

Date Date/timestamp of LPR transaction
Ticket # Ticket ID
Previous value License plate number recorded at entry
New value License plate number recorded at exit
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
/357UDQVDFWLRQ5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW

/352YHUULGHVDQG([FHSWLRQV
The LPR Overrides and Exceptions Report shows discrepancies between known vehicles that were registered in the LPR system and the ticket that that was used for the transaction.

Sample: LPR Overrides and Exceptions Report
Column Definitions:

Time Date/time stamp of LPR transaction
Parking Lot Parking Lot ID
Device Device ID used in the transaction
Current LPR License plate number linked to LPR transaction Inserted ticket Ticket ID inserted in to lane device
LPR of the inserted ticket License plate number linked to inserted ticket Ticket of the current LPR Ticket ID of the patron registered in the LPR system Current receipt Issued receipt number
Selected ticket Ticket ID inserted in to lane device
User name Name of the patron linked to transaction
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
/357UDQVDFWLRQ5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&DU%ODFN/LVW
The Car Black List Report is a list of vehicles identified by their license plate number that are currently denied access into the garage.

Sample: Car Black List Report
Column Definitions:

Plate ID Vehicle ID number
From Start of access denial
To End of access denial
Description Reason for access denial
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
/357UDQVDFWLRQ5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
8QDVVLJQHG3ODWH,'RQ([LW
The Unassigned Plate ID on Exit Report a list of license plate IDs that were identified as unassigned by the LPR system upon exit.

Sample: Unassigned Plate ID on Exit

Column Definitions:

Date Displays the date of the event
Device name Displays the name of the device that recorded the event Plate ID Displays the license Plate ID of the unassigned vehicle upon exiting the facility

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
9DOLGDWLRQ5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
9DOLGDWLRQV
SmartPark’s Validation Reports provides operators with financial and qualitative information into the operations, transactions and financial values of the Discount, Validation and Employee parking programs that are currently in use.

The table below summarizes the Validation reports that are showed and explained on the following pages:
 5HSRUW1DPH 'HVFULSWLRQ 3DJH
 &RPSDQ\6XPPDU\'HELW $VXPPDUL]HGOLVWRIFRPSDQ\YDOLGDWLRQGHELWVE\YDOLGDWLRQW\SH   &RPSDQ\'HWDLOHG'HELW $FKURQRORJLFDOOLVWRIFRPSDQ\YDOLGDWLRQGHELWVE\LVVXHU 

 &RPSDQ\9DOLGDWLRQ'DLO\ $FRPSDQ\YDOLGDWLRQUHFRQFLOLDWLRQVWDWHPHQW EURNHQGRZQGDLO\ 
 'HWDLOHG6WLFNHU8VH $GHWDLOHGOLVWRIYDOLGDWLRQVWLFNHUXVDJHE\FRPSDQ\RUHYHQW 
 'HWDLOHG.H\8VHG $GHWDLOHGOLVWRIFDVKLHUVWDWLRQ NH\EXWWRQYDOLGDWLRQGHELWVE\W\SH 
 'HWDLOHGH9DOLGDWLRQ8VH $OLVWRIH9DOLGDWLRQGHELWVE\YDOLGDWLRQLVVXHU 
 &RPSDQ\3HUPLWWHG'HWDLOHG
9DOLGDWLRQV
$GHWDLOHGOLVWRIFRPSOHWHGFRPSDQ\YDOLGDWLRQWUDQVDFWLRQVE\DJHQW

PRQWKO\WRWUDQVLHQWXVHU



 'HWDLOHG&RPSDQ\
6WLFNHU&RXSRQ-REV
$GHWDLOHGOLVWRIFRPSDQ\H9DOLGDWLRQVWLFNHUVFRXSRQVWKDWZHUHLVVXHGWR FRPSDQ\HPSOR\HHVRUSDWURQV


 'HWDLOHGH9DOLGDWLRQ $GHWDLOHGOLVW RIH9DOLGDWLRQXVDJHE\LVVXHU 
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
9DOLGDWLRQ5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
&RPSDQ\6XPPDU\'HELW
The Company Summary Debit Report is a summarized list of company validation debits, sorted by validation type, that were incurred during a selected time-period.

Sample: Company Summary Debit Report

Column Definitions:

Company name Name of validation issuer
Accounting # Validation record ID number
Quantity Number of validations
Sum Sub-total value of validations
Calculated Total value of validations

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
9DOLGDWLRQ5HSRUWV
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&RPSDQ\'HWDLOHG'HELW
The Company Detailed Debit Report is a chronological list of company validation debits, sorted by internal company issuer, that were incurred during a selected time-period.

The report details the ticket, time, location, value and description of each validation debit transaction.

Sample: Company Detailed Debit Report
Column Definitions:

Z # Daily revenue cycle number
Doc # Validation record ID number
Payment type Validation categories
Ticket # Ticket ID number
Entry time Entry timestamp
Payment/Exit time Payment/Exit timestamp
Units Time usage divisions
Doc amount Value of validation record
Discount amount Value of validation discount
Debit Amount of chargeback to validation issuer
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
9DOLGDWLRQ5HSRUWV
3DJH
 RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&RPSDQ\9DOLGDWLRQ'DLO\
The Company Validation Daily Report is company validation reconciliation statement, broken down daily, for a selected time-period.

The report also details tabulated debit totals by validation type.

Sample: Company Validation Daily Report
Column Definitions:

Company Name of validation issuer
Date Validation usage timestamp
Validation type Validation category
Qty Number of validations
Value Validation value per category
Total Total of all validations
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
9DOLGDWLRQ5HSRUWV
3DJH
 RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG6WLFNHU8VH
The Detailed Sticker Use Report is a detailed list of validation sticker usage, sorted by company and event that occurred during a selected time-period.

Sample: Detailed Sticker Use Report
Column Definitions:

Z# Daily revenue cycle number
Doc # Validation record ID number
Sticker # Validation ID number
Ticker # Ticket ID number
Entry time Entry timestamp
Payment/Exit time Payment/Exit timestamp
Units Time interval divisions
Doc amount Value of validation record
Discount amount Value of validation reduction
Debit Amount of chargeback to validation issuer
Cancelled Amount of cancelled chargeback to validation issuer Plate ID License plate number linked to the sticker
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
9DOLGDWLRQ5HSRUWV
3DJH
 RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG.H\8VHG
The Detailed Key Use Report is a detailed list of cashier station key button validations, sorted by validation type that occurred during a selected time-period.

Sample: Detailed Key Used Report
Column Definitions:

Z# Daily revenue cycle number
Doc # Transaction record ID number
Ticket Ticket ID number
Entry time Entry timestamp
Payment/Exit time Payment/Exit timestamp
Units Time interval divisions
Discount amount Value of validation reduction
Debit: Amount of chargeback to validation issuer
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
9DOLGDWLRQ5HSRUWV
3DJH
 RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHGH9DOLGDWLRQ8VH
The Detailed eValidation Use Report is a list of eValidation debit transactions, broken down by validation issuer that have occurred over a selected time-period.

Sample: Detailed eValidation Use Report
Column Definitions:

Validation # Validation ID number
Created Validation issuance timestamp
Discount profile Validation type
Used: Validation usage timestamp
Ticket # Ticket ID number
Entry Entry timestamp
Exit Exit timestamp
Debit Amount of chargeback to validation issuer
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
9DOLGDWLRQ5HSRUWV
3DJH
 RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&RPSDQ\3HUPLWWHG'HWDLOHG9DOLGDWLRQV
The Company Permitted Detailed Validations Report is a detailed list of completed company valid transactions, sorted by company ag ent (monthly to transient user) that were incurred during a selected time-period
Sample: Company Permitted Detailed Validations Report
Column Definitions:

Member Name of agent (monthly to transient user)
Card # Access credential ID number
Date Validation usage timestamp
Entry ticket Ticket ID number
Rate Validation rate category
Entry Entry timestamp
Exit Exit timestamp
Duration Time presence in garage
Doc amount Validation record ID number
Discount amount Value of validation reduction
Calculated: Amount of chargeback to validation issuer
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
9DOLGDWLRQ5HSRUWV
3DJH
 RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW

'HWDLOHG&RPSDQ\6WLFNHU&RXSRQ-REV
The Detailed Company Sticker/Coupon Jobs Report provides details of company eValidation stickers/coupons that were issued to the specific company for use of employees or patrons in the specified parking lot.

Sample: Detailed Company Sticker/Coupon Jobs Report
Column Definitions:

Ticket number eValidation ID number
Batch The batch name of the ticket
Type The type of ticket issued
Discount profile eValidation rate category
Produce date The date the ticket was produced/issued
Valid to The end date the ticket is valid
Quantity The number of tickets issued to the company
Use The amount of tickets used so far.

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
9DOLGDWLRQ5HSRUWV
3DJH
 RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW

'HWDLOHGH9DOLGDWLRQ
The Detailed eValidation Report lists in detail of eValidation usage, sorted by company issuer event that occurred during a selected time-period.

Sample: Detailed eValidation Report
Column Definitions:

Validation # eValidation ID number
Created eValidation issuance timestamp
Discount profile eValidation rate category
Used eValidation usage timestamp
Ticket # Ticket ID number
Entry Entry timestamp
Exit Exit timestamp
Debit Amount of chargeback to validation issuer
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
&RPSDQ\5HSRUWV
3DJH
 RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
&RPSDQLHV
SmartPark’s Company Reports give parking garage operators comprehensive company-centric data about their Enterprise type customers and the way in which these organizations and/or their individual employees use the parking facility.

These reports provide auditing tools for measuring the monetary value of individual Enterprise customers broken down by employee as well as historical time-stamped transaction data including occupancy counts, traffic volumes plus time in garage statistics.

The table below summarizes the Company Reports th at are illustrated and explained on the following pages:
 5HSRUW1DPH 'HVFULSWLRQ 3DJH
 &RPSDQ\3HUPLWWHG
'HWDLOHG7UDQVDFWLRQV
&KURQRORJLFDOO\OLVWVWKHWUDIILF WUDQVDFWLRQVEURNHQGRZQE\FRPSDQ\DJHQW

PRQWKO\WRWUDQVLHQWXVHU


 (QWULHV([LWV'DLO\
4XDQWLW\
&KURQRORJLFDOO\OLVWVGDLO\JDUDJHHQWULHVDQGH[LWVE\FRPSDQ\

 &RPSDQ\8QLWV 'LVSOD\VWKHQXPEHURIIXOOGD\VDQGSDUWLDOGD\VXVHGE\WKHVSHFLILHG FRPSDQ\DFFRUGLQJWRSUHGHILQHGXQLWV 
 &RPSDQ\8QLWE\0RQWKO\ /LVWVWKHGDWHDQGWLPHRIHQWU\DQGH[LWRIPRQWKOLHVXVHUVDVVRFLDWHGWRD FRPSDQ\XQLW 
 &RPSDQ\1XPEHUVOLVW $GHWDLOHGOLVWLQJRIWKHFRPSDQLHVWKDWKDYHDFFRXQWVDVVRFLDWHGWRWKH SDUNLQJORW 
 &OLHQW1XPEHU/LVW 3URYLGHVDSULQWRXWRIFOLHQW QXPEHUVWKDWDUHDVVRFLDWHGWRDFRPSDQ\   &RPSDQLHV/LVW $GHWDLOHGOLVW RIWKHFRPSDQLHVKDYLQJDFFRXQWVLQ WKHJDUDJH   'HWDLOHG&RPSDQ\/LVW 3URYLGHVGDWD DERXWFRPSDQLHV ZLWKJDUDJHXVDJHSULYLOHJHV  ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
&RPSDQ\5HSRUWV
3DJH
 RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&RPSDQ\3HUPLWWHG'HWDLOHG7UDQVDFWLRQ
The Company Permitted Detailed Transaction Report chronologically lists all the traffic transactions, broken down by company agent (monthly to transient user) that occurred over a selected time-period.

The report provides daily and aggregated usage data statistics plus monetary tabulations of the incurred parking fees.

Sample: Company Permitted Detailed Transactions Report
Column Definitions:

Employee name Name of agent (monthly to transient user) Card # Access credential ID number
Member Start of service timestamp
Entry ticket Ticket ID number
Rate Rate category
Entry Entry timestamp
Exit Exit timestamp
Duration Time interval in garage
Doc amount Value of transaction
Discount amount Amount of ticket reduction
Calculated Amount of chargeback to employer
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
&RPSDQ\5HSRUWV
3DJH

RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
(QWULHV([LWV'DLO\4XDQWLW\
The Entries/Exits Daily Quantity Report chronologically lists daily garage entries and exits sorted by company over a selectable time-period. Additionally, the report also shows aggregate exits and entries counts.

Sample: Entries/Exits Daily Quantity Report
Column Definitions:

Date Entries/Exits date
Entries Total garage entries
Exits Total garage exits
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
&RPSDQ\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&RPSDQ\8QLW5HSRUW
The Company Unit Report shows the number of full days and partial days used by the specified company according to pre-defined units.

Sample: Company Unit Report
Column Definitions:

Company name Name of listed company
Date Displays the date of transaction
Full days Shows the number of full days
Partial days Shows the number of partial days used
Total Shows the total amount of units due
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
&RPSDQ\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&RPSDQ\8QLWE\0RQWKO\
The Company Unit by Monthly Report lists the date and time of entry and exit of monthlies users associated to a company unit.

Sample: Company Unit by Monthly Report
Column Definitions:

Company Name Name of Company
Date Date of the event
Entry Date and time the monthly user entered the parking lot Exit Date and time the monthly user exited the parking lot Duration Time interval in the parking lot
Calculated time The time duration the monthly user stayed in the parking lot Units Time usage divisions
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
&RPSDQ\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&RPSDQLHV1XPEHU/LVW
The Companies List Report is a detailed listing of the companies that have accounts associated to the specified parking lot.

Sample: Companies Number List Report
Column definitions:

Number Company listed reference number
Company name Name of listed company.

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
&RPSDQ\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&OLHQW1XPEHU/LVW
The Client Number List Report presents the number of clients per company or organized unit that are currently in the specified parking lot.

Sample: Client Number List Report
Column definitions:

Number Client listed reference number
Company The name of the company or organization that the client belongs to.

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
&RPSDQ\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&RPSDQLHV/LVW
The Companies List Report is a detailed listing of the companies having accounts in the garage.

Sample: Companies List Report
Column Header Definitions:

Company name Name of Company
# Company category
Client number Company ID number
Accounting number Billing ID number
Monthlies Number of active cardholders
Inactive monthlies Number of inactive cardholders
Restricted parks Number of cardholders with restricted garage privileges Overflow Number of cardholders with overflow privileges ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
&RPSDQ\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG&RPSDQ\/LVW
The Detailed Company List report provides personal profile information about each registered company with garage usage privileges.

Sample: Detailed Company List Report
Column definitions:

Name Company Name
Company number Company ID number
Accounting # Billing ID number
Client # Company parking facility ID number
Monthlies Number of active cardholders
Inactive monthlies Number of inactive cardholders
Restricted parks Number of cardholders with restricted garage privileges Overflow: Number of cardholders with overflow privileges Reserved parks Number of cardholders with reserved garage spaces ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
0RQWKOLHV
SmartPark’s Monthly Reports give parking garage operators wide-ranging data about their monthly customers and the way in which they use the parking facility.

These reports provide time stamped transaction data including occupancy counts, traffic volumes plus time in garage statistics for specific time-periods plus au diting tools for measuring the monetary value of each monthly customer.

The table below summarizes the Monthly Reports that are illustrated and explained on the following pages:
 5HSRUW1DPH 'HVFULSWLRQ 3DJH
 :KR:DV,Q /LVWVWKHPRQWKO\FXVWRPHUVSUHVHQWLQWKHJDUDJHDWDVSHFLILFWLPH   $FFHVV&RQWURO
0RQWKO\7UDIILF
3URYLGHVDFFHVVFDUGXVDJHVWDWLVWLFV RIWKHJDUDJH¶VSHGHVWULDQGRRUVE\ PRQWKO\ FXVWRPHU 

 0RQWKOLHV'HWDLOHG
&DOFXODWHG 3URYLGHVDFFHVVFDUGXVDJHRFFXSDQF\DQGIHHVWDWLVWLFVE\FRPSDQ\  
+RXUO\0RQWKOLHV
GHWDLOHGFDOFXODWHG
UHSRUW
3URYLGHVXVDJHGHWDLOVRIWKHRIPRQWKO\XVHUVIRUWKHVSHFLILHGSDUNLQJORW   0RQWKOLHV7UDIILF
6XPPDUL]HG 6XPPDUL]HGOLVWRIWUDIILFVWDWLVWLFV RIPRQWKO\FXVWRPHUVE\FRPSDQ\   0RQWKOLHV0RQWK3ULFH /LVWVWKHPRQWKO\VHUYLFHIHHVLQFOXGLQJDJJUHJDWHIHHWDOOLHVE\FRPSDQ\   'HWDLOHG0RQWKOLHV
0RQWK3ULFH /LVWVWKHFXVWRPHUV ZLWKPRQWKO\VHUYLFHFRQWUDFWV   0RQWKO\8QLWV 0RQWKO\FXVWRPHU XVDJHVWDWLVWLFVE\FRPSDQ\   0RQWKOLHV/LVW /LVWVPRQWKO\FXVWRPHUVE\DFFHVVSURILOH   'HWDLOHG0RQWKOLHV
/LVW /LVWVPRQWKO\FXVWRPHUV E\FRPSDQ\
LQFOXGHVFXVWRPHUGDWDDQGLQFRPHWDOOLHV 
 0RQWK3ULFH
0RQWKOLHV/LVW /LVWVPRQWKO\FXVWRPHUV E\FRPSDQ\,QFOXGHVFXVWRPHUSULFLQJGHWDLOV   'HWDLOHG0RQWK3ULFH 'HWDLOHGOLVWRIPRQWKO\FXVWRPHUVDORQJZLWKWKHLUSURILOHGDWD 

 6XEVFULEHUV&DUG/LVW 3URYLGHVDOLVWRIPRQWKO\VXEVFULEHU¶VGHWDLOVFXUUHQWO\UHJLVWHUHGLQWKHV\VWHP  The Monthly Card Holder Reports table continues on the next page.

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

Monthly Card Holder Reports table continued from previous page.  5HSRUW1DPH 'HVFULSWLRQ 3DJH
 0RQWKO\5HQHZDO 3URYLGHVPRQWKO\FXVWRPHUFRQWDFWLQIRUPDWLRQDQGVHUYLFHUHQHZDOGDWD   'HWDLOHG0RQWKO\
7UDIILF &KURQRORJLFDOOLVWLQJRIPRQWKO\FXVWRPHUWUDIILFWUDQVDFWLRQV   0RQWKO\([FHHGLQJ /LVWVPRQWKO\FXVWRPHUVZKRKDYHH[FHHGWKHLUSDUNLQJWLPHDOORZDQFH   'HWDLOHG0RQWKO\
([FHHGLQJ /LVWVPRQWKO\FXVWRPHUVZLWKGHWDLOHGRYHUVWD\VWDWLVWLFV   'HWDLOHG0RQWKO\
7UDIILF/RFDWLRQ /LVWVPRQWKO\FXVWRPHUHQWU\DQGH[LWWUDIILFWUDQVDFWLRQVE\FDOHQGDUGDWH   0RQWKO\FDUGKROGHU
,QIRUPDWLRQ 'HWDLOHGSURILOHLQIRUPDWLRQRIPRQWKO\FXVWRPHUV   0RQWKOLHV7UDIILF7UDFN (QWU\H[LWWUDQVDFWLRQORJRIPRQWKO\FXVWRPHUV   0RQWKOLHV/LVWZLWK
1R$FWLYLW\ /LVWVPRQWKO\FXVWRPHUVZLWKQRXVDJHDFWLYLW\   0RQWKOLHV6WDWH /LVWVPRQWKO\FXVWRPHUVDFFRPSDQLHGE\WKHLUVHUYLFHSURILOHLQIRUPDWLRQZKR ZHUHSUHVHQWLQWKHJDUDJHDWDVSHFLILFWLPH 

 0RQWKOLHV%DFNRXW OLVWVRIPRQWKO\VXEVFULEHUVZKRIRUGLVKRQHVWSXUSRVHVDWWHPSWHGWRWULFNWKH V\VWHPLQWRDOORZLQJXQDXWKRUL]HGXVHUWRHQWHURUH[LWWKHSDUNLQJORW   5HVLGHUV0DLQ3DUN
([FHSWLRQV /LVWVUHVLGHQWPRQWKO\FXVWRPHUVZKRKDYHH[FHHGWKHLUSDUNLQJWLPHDOORZDQFH   &DOFXODWH&936
([FHHGLQJLQWKH1HVW
7KLVUHSRUWLQUHOHYDQWIRUVLWHVWKDWXVH&936
&RPSXWHUL]HG9DOHW3DUNLQJ
6\VWHPV
DQGVKRZVWKHQXPEHURIYLRODWLRQVWKDWRFFXUUHGZKHQWKHUXQQHUGLG QRWHQWHUWKHQHVWHGDUHDDFFRUGLQJWRWKHGHVLJQDWHGWLPHOLPLWLQVXFKFDVHVDQ DGGLWLRQDOIHHLVFKDUJHG7KHVDPHUHVWULFWLRQVDUHDOVRDSSOLHGXSRQH[LWZKHQ YHKLFOHVH[FHHGWKHGHVLJQDWHGWLPH


 ([SRUW0RQWKO\7UDIILFWR
)LOH
3URYLGHVDFKURQRORJLFDOOLVWRIPRQWKO\FXVWRPHUHQWU\DQGH[LWWUDQVDFWLRQVRYHUD VHOHFWHGSHULRGZKLFKLVWKHQH[SRUWHGWRDQ([FHOILOH 

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
:KR:DV,Q
The Who Was In Report lists the monthly customers who were actually present in the garage at a specific time.

The report includes customer data plus entry and exit statistics.

Sample: Who was in Report
Column Definitions:

Name Name of monthly customer
Card # Access card ID number
Plate ID Vehicle ID number
Entry time Entry timestamp
Exit time Exit timestamp
Company Name of employer
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
$FFHVV&RQWURO0RQWKO\7UDIILF
The Access Control - Monthly Traffic Report provides access card usage statistics of the garage’s pedestrian doors, broken down by monthly customer during a specific time-period.

Sample: Access Control - Monthly Traffic Report

Column Definitions:

Card # Access card ID number
Date: Access card usage timestamp
Location Garage station ID
Company Name of employer
Sub-Company Name of employer subsidiary

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
0RQWKOLHV'HWDLOHG&DOFXODWHG
The Monthlies Detailed Calculated Report provides access card usage, occupancy and fee statistics, broken down by company during a specific period. Th e report also includes aggregate tallies for all the relevant statistical categories.

Sample: Monthlies Detailed Calculated Report
Column Definitions:

Date Access card usage timestamp
Card # Access card ID number
Entry Entry timestamp
Exit Exit timestamp
Presence time Time interval in garage
Units Time usage divisions
Calculated Value of time usage
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
+RXUO\0RQWKOLHV'HWDLOHG&DOFXODWHG
The Hourly Monthlies Detailed Calculated Report is a chronological list of monthly customer entry and exit transactions over a selected time-period.

Sample: Hourly Monthlies Detailed Calculated Report
Column Definitions:

Date Traffic event timestamp
Card # Access card ID number
Entry Entry timestamp
Exit Exit timestamp
Duration Time interval in garage
Units Time usage divisions
Calculated Value of time usage
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
0RQWKOLHV7UDIILF6XPPDUL]HG
The Monthlies Traffic Summarized Report is a summarized list of monthly customer traffic statistics, broken down by company during a specific time-period.

Sample: Monthlies Traffic Summarized Report
Column Definitions:

Monthly name Name of monthly customer
Card # Access card ID number
Begin Service start timestamp
End Service end timestamp
Type: Service classification
Duration Time interval in garage
Quantity Time usage divisions
Price Value of time usage
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
0RQWKOLHV0RQWK3ULFH
The Monthlies Month Price Report lists the monthly assigned service fees including aggregate fee tallies broken down by company.

Sample: Monthlies Month Price Report

Column Definitions:

Category Service classification
Month price Value of monthly service
Total monthlies Aggregate number of monthly customers
Price Value of service

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG0RQWKOLHV0RQWK3ULFH
The Monthlies Monthly Price Report lists the monthly customers with assigned service contracts.

The report includes the length and monthly price of each customer’s contract.

Sample: Detailed Monthlies Monthly Price Report
Column Definitions:

Name Name of monthly customer
Card # Access card ID number
Begin Service start timestamp
End Service end timestamp
Type Service classification
Month price Value of service
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
0RQWKO\8QLWV
The Monthlies Units Report is a list of monthly customer usage statistics based on their entry units and broke down by company for a specific month.

Sample: Monthlies Units Report
Column Definitions:

Monthly name Name of monthly customer
Card # Access card ID number
Calendar days Days of the month
Total Aggregate hours per month
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
0RQWKOLHV/LVW
The Monthlies List Report is a list of current monthly customers, sorted by access profile.

The report also includes the cardholder’s assigned usage privileges and price rate details.

Sample: Monthlies List Report
Column Definitions:

Name Name of monthly customer
Card # Access card ID number
Type Service classification
Valid to Service end timestamp
Group Service group type
Month price Value of service
Price table Service rates
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG0RQWKOLHV/LVW
The Detailed Monthlies List Report is a detailed list of monthly customers, sorted by company.

The report also provides customer data plus aggregate monthly service value tallies.

Sample: Monthlies List Report
Column Definitions:

Name Name of monthly customer
Card # Access card ID number
Type Service category
A / L Anti-pass back/Loop control alert triggers
Valid to Service end timestamp
Phone Business phone number
Ext Extension number
Mobile Mobile phone number
Vehicle type Vehicle category
Plate ID Vehicle ID number
Month price Value of service
Price table Service rates
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
0RQWK3ULFH0RQWKOLHV/LVW
The Month Price Monthlies List Report is a list of current monthly customers. The report also details the customer’s personal profile information, monthly pricing data plus aggregate customer counts and revenue tallies.

Sample: Month Price Monthlies List Report
Column Definitions:

Name Name of monthly customer
Card # Access card ID number
Type Service category
A/L Anti-pass back/Loop control alert triggers
Group Service group type
Valid to Service end timestamp
Month price Value of service
Price table Service rates
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG0RQWK3ULFH
The Detailed Month Price Report is detailed list of monthly customers with service contracts. The report also details the customer’s personal profile inform ation, monthly pricing data plus aggregate customer counts and revenue tallies.

Sample: Detailed Month Price Report
Column Definitions:

Name Name of monthly customer
Card # Access card ID number
Type Service category
A/L Anti-pass back/Loop control alert triggers
Valid to Service end timestamp
Phone Business phone number
Ext Extension number
Mobile Mobile phone number
Vehicle type Vehicle category
Plate ID Vehicle ID number
Month price Value of service
Price table Service rates
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
6XEVFULEHUV&DUG/LVW
The Subscribers Card List Report provides a list of monthly subscriber’s details currently registered in the system.

Sample: Subscribers Card List Report
Column Definitions:

Subscriber name Name of monthly subscriber.

Card number Card number of the subscriber.

Contact details Subscriber’s contact and address details.

Start/end dates Subscription start and end timestamp.

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
0RQWKO\5HQHZDO
The Month Renewal Report provides monthly customer contact information and service renewal data.

Sample: Monthly Renewal Report

Column efinitions:

Type Service category
Name Name of monthly customer
Card # Access card ID number
Valid Service start timestamp
Email Email address
Address Street of residence
City Municipality of residence
State State of residence
Zip code Postal code of residence

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG0RQWKO\7UDIILF
The Detailed Monthly Traffic Report is a chronological listing of monthly customer traffic transactions, sorted by company over a specific time-period.

Sample: Detailed Monthly Traffic Report
Column Definitions:

Name Name of monthly customer
Company Name of employer
Date Service start timestamp
Card # Access card ID number
Entry Entry timestamp
Exit Exit timestamp
Presence time Time interval in garage
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
0RQWKO\([FHHGLQJ
The Monthly Exceeding Reportis a list of monthly customers who have exceed their allotted garage usage allowance during a specified time-period. The report includes overstay statistics, plus the imposed overstay charges.

Sample: Monthly Exceeding Report
Column Definitions:

Name Name of monthly
Card # Access card ID number
Duration Time interval of overstay
Exceed Time Overstay start timestamp
Debit Amount of overstay fee
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG0RQWKO\([FHHGLQJ
The Monthly Exceeding Reportis a listing of monthly customers who have exceeded their allotted garage usage allowance during a selected time-period.

The report contains detailed parking-overstay statistics, plus the imposed parking overstay charges for card holders.

Sample: Detailed Monthly Exceeding Report
Column Definitions:

Name Name of monthly customer
Card # Access card ID number
Company Name of employer
Date Overstay timestamp
Exceeding start Overstay start timestamp
Exceeding end Overstay end timestamp
Exceed time Time interval of overstay
Debit Amount of overstay fee
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
'HWDLOHG0RQWKO\¶V7UDIILF/RFDWLRQ
The Detailed Monthly’s Traffic Location Report lists monthly customer entry and exit traffic transactions, sorted by calendar date over a specific time-period.

Sample: Detailed Monthly Traffic Location Report

Column Definitions:

Name Name of monthly customer
Company Name of employer
Date Service start timestamp
Card # Access card ID number
Date & time Traffic event timestamp
Action Entry/Exit transaction
Location Lane station ID

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
0RQWKO\,QIR
The Monthly Info Report provides detailed personal profile information about each monthly customer.

Sample Monthly Info Report
Column Definitions:

Monthly name Monthly patron ID Social Security number
Card#: Assigned access card Address Street of residence Company Customer’s employer City Municipality of residence Sub-Company Business division Area County of residence
Category Business type Zip Code Postal code of residence Group Assigned business group Email Email address
Spot # Assigned parking space Accounting # Assigned account ID number Price Table Service rate generator Phone Business phone number Begin Service start date Ext Business phone extension
End Service end date Mobile Mobile phone number
Type Service type Fax Business fax number
Current balance Amount owed to garage Birthdate Date of birth Loop check Requires loop presence Gender Sex of customer Without APB Disables APB trigger Plate ID Vehicle ID number Return Card Requires card return upon
service end Vehicle type Vehicle category
Pay on exit Requires exit payment Color Color of vehicle Monthly price Cost of monthly service
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
0RQWKOLHV7UDIILF7UDFN
The Monthlies Traffic Track Report is a chronological list of monthly customer entry and exit transactions over a selected time-period.

Sample: Monthlies Traffic Track Report
Column Definitions:

Date Traffic event timestamp
Card # Access card ID number
Name Name of monthly customer
Location Lane station ID
Event description Transaction event explanation
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
0RQWKOLHV/LVWZLWK1R$FWLYLW\
The Monthlies List with No Activity report lists monthly customers with no garage usage activity during a defined time-period.

The report is grouped by company and includes each customer’s usage and pricing profile.

Sample: Monthlies List with No Activity Report
Column definitions:

Name Name of monthly customer
Card # Access card ID number
Type Service category
A / L Anti-pass back/Loop control alert triggers
Group Service group type
Valid to Service end timestamp
Month price Value of service
Price table Service rates
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
0RQWKOLHV6WDWH
The Monthlies State report is a list of monthly customers with service contracts together with their service profile information who were present in the garage as a specific time.

Sample: Monthlies State Report
Column definitions:

Monthly name Name of monthly customer
Card # Access card ID number
Valid to Service end timestamp
Type Service category
Profile Service privileges
Location Lane station ID
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJHRI ‹
7,%$3DUNLQJ6\VWHPV
 9B$35

5HSRUW
0RQWKOLHV%DFNRXW
The Monthlies Backout report provides a list of monthly subscribers who for potentially dishonest purposes attempted to trick the system by backing out of the parking lot and allowing an unauthorized user to enter or exit the parking lot using the monthly subscriber’s membership card.

This information could then be used for decision making when considering whether to add the monthly subscriber to the blacklist for misuse of privileges.

Sample: Monthlies Backout Report

Column Definitions:

Date and time The date and time of the alleged incident Monthly name Name of monthly card subscriber.

Card # Subscribers access card ID number
Lane Lane location of incident
Direction Indicates the direction of the attempted entry/exit

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
5HVLGHUV0DLQ3DUN([FHSWLRQV
The Residers Main Park Exceptions report is a listing of resident monthly customers who have exceeded their allotted garage usage allowance during a selected time-period.

The report is grouped by resident name and includes detailed parking-overstay statistics, plus the imposed parking overstays charges of each customer.

Sample: Residers Main Park Exceptions Report
Column Definitions:

Name Name of monthly customer
Card # Access card ID number
Company Name of employer
Date Overstay timestamp
Exception type Exclusion category
Exceeding start Overstay start timestamp
Exceeding end Overstay end timestamp
Exceed time Time interval of overstay
Debit Overstay parking fee
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
5HVLGHU([FHHGLQJ&936
The Resider Exceeding 5HSRUW in relevant for sites that use CVPS (Computerized Valet Parking Systems) The report shows the number of violations that occurred when the valet runner did not enter the nested area according to the designated time limit. In such cases an additional fee is charged. The same restrictions are also applied upon exit when vehicles exceed the designated time limit.

Sample – Resider Exceeding CVPS Report
Column Definitions:

Date Calendar date & day of the week of the incident
Exceeding start Time when the exceeding time started
Exceeding end Time when he exceeded time ended
Exceeding time Total time that the vehicle exceeded the permitted limit.

Debit Amount owed for the exceeded time period
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU

0RQWKO\5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW

([SRUW0RQWKO\7UDIILFWR)LOH
The Export Monthly Traffic to File Report is a chronological list of monthly customer entry and exit transactions over a selected period, which is then exported to an Excel file.

Sample - Export Monthly Traffic to File Report
Column definitions:

Organizational unit Name of the organizational unit
Ticket # Ticket number
Initiator The person who initiated the report
Day The day that the monthly entered and exited the garage Entry Timestamp of entry
Exit Timestamp of exit
Duration Time interval in garage
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
*XHVW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
*XHVW
SmartPark’s Guest report provide garage operators with a wide-range of information pertaining to transient guest and the way in which they use the parking facility.

These reports provide time-stamped historical and occupancy, traffic statistics. The reports also provide a financial accounting to the monetary value of every individual guest customer plus the payment method each patron.

The table below summarizes the sample SmartPark Guest Event Customer Reports that are illustrated and explained on the following pages:
 5HSRUW1DPH 'HVFULSWLRQ 3DJH
 'HWDLOHG*XHVWV7UDIILF $OLVWLQJRIHQWU\H[LWDFWLRQVJURXSHGE\JXHVW   'HWDLOHG&RQJUHVV3D\PHQW $OLVWLQJRIWKHFROOHFWHGJXHVW SD\PHQWVSHU VKLIW   &RQJUHVV([FHHGLQJ
3D\PHQW
/LVWVGHWDLOVRIWUDQVLHQWSDUNHUVZKRZHUHLVVXHGDFRQJUHVVSDVVDQG RYHUVWD\HGWKHSHUPLWWHGWLPH 
 H9RXFKHU±*XHVW/LVW /LVWVWKH JXHVWSDUNHUVWKDWXVHGSUHSDLGH9RXFKHUV DVSD\PHQW   H9RXFKHU±&ORVHG7LFNHWV /LVW RIJXHVWWLFNHWVWKDWZHUHSDLGZLWKH9RXFKHUV 

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
*XHVW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG*XHVWV7UDIILF
The Detailed Guests Traffic report is a time-stamped listing of the entry/exit transactions grouped by guest number that transpired over a specific period.

Sample: Detailed Guests Traffic Report
Column definitions:

Guest # Guest ticket ID number
Date Date of service
Entry Timestamp of entry
Exit Timestamp of exit
Duration Time interval in garage
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
*XHVW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG&RQJUHVV3D\PHQW
The Detailed Congress Payment Report is a detailed listing of the guest payments collected during selected work shift or throughout a specific time-period.

Sample: Detailed Congress Payment Report
Column Definitions:

Z# Work shift covered by the report
Date Date/Time stamp of payment
Location Garage location of cashier
Cashier Cashier station ID
Ticket # Parking ticket ID number
Plate # Customer’s license plate ID number
Non-Cash Dollar value of non-cash payment
Cash Dollar amount of cash collected
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
*XHVW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW&RQJUHVV([FHHGLQJ3D\PHQW
The Congress Exceeding Payment Report shows details of transient parkers who were issued a congress pass and overstayed the permitted time.

Sample: Congress exceeding payment report

Column Definitions:

Ticket number Congress users ticket number
Entry time The time the vehicle entered the parking facility Valid to The pre-set time the ticket is valid for
Exit time The time the vehicle exited the parking facility Exceeding entry time The amount of time that the congress ticket holder exceeded the permitted time.

Rate The rate used to calculate excessive overstay
Payment location Payment location where the overstay charge was paid Payment ref Payment reference number
Paid The amount paid and total for the specified period ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
*XHVW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
H9RXFKHU±*XHVW/LVW
The eVoucher – Guest List Report is a chronological listing of guest parkers that used prepaid eVouchers as payment during a specified time-period.

The report is grouped by voucher type; also includes parking lane and time use statistics for each guest parker.

Sample: eVoucher – Guest List Report
Column definitions:

Guest name Visitor parker
Voucher # eVoucher ID number
Ref Accounting ID number
Valid from Service start date
Valid to Service end date
Last trans Date/Time stamp of payment and garage exit
Prepaid eVoucher dollar amount
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
*XHVW5HSRUWV
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
H9RXFKHU±&ORVHG7LFNHWV
The eVoucher – Closed Tickets Report is a chronicle listing of guest tickets that were paid with eVouchers during a specific time-period.

The report is grouped by voucher type and includes parking lane time statistics for each guest.

Sample: eVoucher – Closed Tickets Report
Column definitions:

Guest name Name of guest
Voucher # eVoucher ID number
Ref Accounting ID number
Profile eVoucher type
Entry Timestamp of entry
Exit Timestamp of exit
Ticket # Parking ticket ID number
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
+RWHO5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
+RWHO
SmartPark’s Hotel Reports are especially designed for hotels that operate parking facilities and offer overnight usage and daily in and out privileges for registered guests.

These reports provide hotel garage operators comprehensive information about hotel room occupancy rates, entry/exit traffic data as well as duration of stay statistics for enhancing facility and guest service performance.

In addition, these Hotel reports also deliver essential transactional data for ensuring transparent and seamless guest room billing for the provided garage services.

The table below summarizes the Hotel Reports that are illustrated and explained on the following pages:
 5HSRUW1DPH 'HVFULSWLRQ 3DJH
 +RWHO*XHVWV'HWDLOHG7UDIILF
E\5RRP
(QWU\([LWWUDQVDFWLRQVWDWLVWLFVE\KRWHOJXHVW LQ DJDUDJHLQWHJUDWHGWRWKH KRWHOPDQDJHPHQWV\VWHP 
 +RWHO5RRP8VDJH 'DLO\XVDJHVWDWLVWLFVE\JXHVWURRP IRUKRWHOJXHVWVWKDWXVHGWKHJDUDJHDW OHDVWRQFHGXULQJWKHLUKRWHOVWD\ SHUPRQWK 
 +RWHO5RRP2FFXSDQF\ 'DLO\JXHVWURRPJDUDJHRFFXSDQF\VWDWLVWLFV IRUFKHFNHGLQJXHVWURRPV LQ DJDUDJHLQWHJUDWHGWRWKHKRWHOPDQDJHPHQWV\VWHP   +RWHO5RRPV8VDJHE\
1LJKWV
+RWHO,27LFNHWVE\1LJKWVUHSRUW

HQDEOHV\RXWRJHQHUDWHDUHSRUW
VKRZLQJ,2WLFNHWVEDVHGRQDIODWUDWHSHUQLJKWFDOFXODWHGE\WKH'9 0,)$5(

 'HWDLOHG*XHVW5HMHFWLRQV /LVWVWKH JXHVWVWKDWKDYHEHHQGHQLHGDFFHVVWRWKHKRWHOWKURXJKWKH JDUDJH 
 'HWDLOHG*XHVW7UDQV
E\5RRP
7UDIILFVWDWLVWLFVE\JXHVWURRP JXHVWLQDJDUDJHQRWLQWHJUDWHGWRWKHKRWHO PDQDJHPHQWV\VWHP 
 5RRP2FFXSDQF\ 'DLO\RFFXSDQF\VWDWLVWLFVE\JXHVWURRPQXPEHU LQDJDUDJHQRW LQWHJUDWHG WRWKHKRWHOPDQDJHPHQWV\VWHP 
 'HWDLOHG*XHVW/LVW 8VDJHVWDWLVWLFVE\JXHVWURRP LQDJDUDJHQRWLQWHJUDWHGWRWKHKRWHO PDQDJHPHQWV\VWHP 
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
+RWHO5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
+RWHO*XHVWV'HWDLOHG7UDIILFE\5RRP
The Hotel Guests - Detailed Traffic by Room Report lists entry and exit transaction statistics, sorted by guest room that have occurred over a specific time-period.

NOTE: The report is for garages that are integrated with the hotel’s management system.

Sample: Hotel Guests Detailed Traffic by Room - Room Key Report Column Definitions:

Room # Guest room ID number
Ref # Guest parking transaction ID number
Hotel stay dates Date interval of hotel stay
Date Garage usage date
Entry Entry timestamp
Exit Exit timestamp
Duration Time interval in garage
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
+RWHO5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
+RWHO5RRP8VDJH
The Hotel Room Usage Report shows daily guest room usage statistics for hotel guests that used the garage at least once during their hotel stay plus aggregated monthly usage tallies during a selected month.

Sample: Hotel Room Usage Report
Matrix Definitions:

Columns (Monthly Calendar) Days of the month by calendar date Rows Guest room ID numbers
Bottom row Daily total room usage tally
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
+RWHO5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
+RWHO5RRP2FFXSDQF\
The Hotel Room Occupancy Report shows occupied garage occupancy statistics for checked-in guest rooms plus aggregated monthly tallies during a selected month.

Note: This report is for garages that are integrated with the hotel’s management system.

Sample Hotel Room Occupancy Report
Matrix Definitions:

Columns (Monthly Calendar) Days of the month by calendar date Rows Guest room ID numbers
Bottom row Total rooms per day
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
+RWHO5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
+RWHO,27LFNHWVE\1LJKWV
New Hotel I/O Tickets by Nights Report enables you to generate a report showing I/O tickets based on a flat rate per night calculated by the DV-30-MIFARE Encoder including the number of hotel tickets assigned to the room, number of nights per card, activation and deactivation date , total per card, total per room, and the total for the specified period multiplied by the defined fix rate.

Sample: Hotel I/O tickets by nights Report
Column Definitions:

Room # Guest room number
Start time Shows the date the I/O ticket is valid from
Last trans Shows the date and time the ticket maybe used Nights Shows the number of nights the ticket is valid for Fee Shows the total fee due
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
+RWHO5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG*XHVW5HMHFWLRQV
The Detailed Guest Rejections Report is a list of hotel guests that have been denied access to the hotel through the garage.

Sample: Detailed Guest Rejections Report
Column dDefinitions:

Guest Guest name
Card # Assess key ID number
Room # Guest room number
Date & time Entry denial timestamp
Type Garage system denying access
Rejected due to Reason for access denial
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
+RWHO5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG*XHVW7UDQVE\5RRP
The Detailed Guest Trans by Room Report provides parking facility traffic statistics (grouped by guest room) during a selected time-period.

Note: The report is for garages that are not integrated with the hotel’s management system.

Sample: Detailed Guest Trans by Room
Column Definitions:

Room # Guest room ID number
Guest Guest name
Date Key encoding timestamp
Entry Entry timestamp
Exit Exit timestamp
Presence time Time interval in garage
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
+RWHO5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
5RRP2FFXSDQF\
The Hotel Room Occupancy Report shows occupied garage occupancy statistics for checked-in guest rooms plus aggregated monthly tallies during a selected month.

Note: The report is for garages that are not integrated with the hotel’s management system.

Sample: Room Occupancy Report
Matrix Definitions:

Columns Days of the month
Cells Guest room ID number
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
+RWHO5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
'HWDLOHG*XHVW/LVW
The Detailed Guest List Report provides summarized garage usage statistics, by guest room for a specific time-period. The report also includes the cashier’s name on all Validator transactions.

NOTE: The report is for garages that are not integrated with the hotel’s management system.

Sample: Detailed Guest List Report
Column definitions:

Room # Guest room ID number
Card # Assess key ID number
Valid from Service start timestamp
Valid to Service end timestamp
Nights Duration of service
User Guest name
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
+RWHO5HSRUWV
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
+RWHO,2WLFNHWV
The Hotel I/O tickets Report provides a list of I/O tickets issued to hotel guests within a specified time frame.

Column definitions:

Room # Guest room ID number
Ticket# The identifying ticket number issued to the guest.

Start time Shows the starting time of the ticket, which represents the time and date that the guest entered the facility.

Last trans
Duration Shows the duration of the guests stay in the parking facility.

Fee Displays the fee charged for the duration of the stay.

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
9DOHW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
9DOHW
Valet reports present reports related to valet parking services.  5HSRUW1DPH 'HVFULSWLRQ 3DJH

 9DOHW3DUNLQJ'DLO\7RWDOV 3URYLGHVILJXUHVRIWKHQXPEHURIWUDQVLHQWDQGKRWHOJXHVWVWKDWXVHGWKH YDOHWSDUNLQJVHUYLFH 
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
9DOHW5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW

9DOHW3DUNLQJ'DLO\7RWDOV
The Valet Parking Daily Totals Report displays the number of transient and hotel guests that used the valet service associated to the parking lot for the specified time-period.

Sample: Valet Parking Daily Totals Report
Column Definitions:

Date The specified date(s)
Transient Number of transient valet patrons
Guests Number of guest valet patrons
Total Total number of valet parking patrons
Percent Percentage of total parking patrons that are valet patrons ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6WDII5HODWHG5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
6WDII5HODWHG5HSRUWV
 5HSRUW1DPH 'HVFULSWLRQ 3DJH
 &DVKLHUWLPHDQG

WUDQVDFWLRQ
/LVWVWKHFDVKLHUVVKLIWVWDUWDQGHQGWLPHRYHUDVSHFLILHGSHULRG DVZHOODVDOOWUDQVDFWLRQVPDGH 
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
6WDII5HODWHG5HSRUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
5HSRUW
&DVKLHU7LPHDQG7UDQVDFWLRQ
The Cashier Time and Transaction Report shows the cashiers shift start and end time over a specified period as well as all transactions made.

Column Definitions:

Parking lot Displays the name of the parking lot
Shift number Displays the shift number
Shift start Displays the date and start time of the shift Shift end Displays the date and end time of the shift
Site Displays site reference
Login Displays the time and date the shift worker logged in Logout Displays the time and date the shift worker logged out ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
$QDO\WLFDO&KDUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
$QDO\WLFDO&KDUWV
SmartPark’sAnalytical Charts are designed to graphically summarize key transient and monthly statistical traffic and occupancy data as well as to make comparisons or draw trend inferences between these customer types.

The table below summarizes the sample SmartPark Analytical Charts that are illustrated and explained on the following pages:
 &KDUW1DPH 'HVFULSWLRQ 3DJH
 (QWULHVDQG([LWV *LYHVWKHQXPEHU RIFXVWRPHUVWKDWKDYHHQWHUHGRUH[LWHGWKHJDUDJH GXULQJ DVSHFLILFWLPHSHULRG 
 2FFXSDQF\'LVWULEXWLRQ 6KRZVGDLO\YHKLFOHRFFXSDQF\E\KRXU   7UDQVLHQW3DUNLQJ
7LPH'LVWULEXWLRQ 6KRZVKRXUO\WUDQVLHQWRFFXSDQF\   7UDQVLHQW,QFRPH
'LVWULEXWLRQ 'LVSOD\VVDOHVUHYHQXHE\FDVKFUHGLWFDUGVDQGUHIXQGV  ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
$QDO\WLFDO&KDUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
&KDUW
(QWULHV ([LWV
The Entries & Exits Chart depicts the quantity of monthly and transient customers that have entered or exited the garage or its nested parking areas during a defined time-period (either: daily, monthly, yearly or periodic).

Sample: Entries & Exits Chart
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
$QDO\WLFDO&KDUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
&KDUW
2FFXSDQF\'LVWULEXWLRQ
The Occupancy Distribution Chart shows daily vehicle occupancy statistics for monthly and transient customers.

The chart also shows hourly occupancy statistics within the nested parking areas for a defined period of time (either: daily, monthly or yearly).

Sample: Occupancy Distribution Chart
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
$QDO\WLFDO&KDUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
&KDUW
7UDQVLHQW3DUNLQJ7LPH'LVWULEXWLRQ
The Transient Parking Time Distribution Chart shows the number of hours transient customers have occupied the garage during a defined time-period (either: daily, monthly, yearly or periodic).

Sample: Transient Parking Time Distribution Chart
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
$QDO\WLFDO&KDUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
&KDUW
7UDQVLHQW,QFRPH'LVWULEXWLRQ
The Transient Income Distribution Chart shows sales revenue broken down by cash, credit cards and refunds (debits) for a defined time-period (either: daily, monthly, yearly or periodic).

Sample: Transient Income Distribution Chart
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN &KDSWHU
$QDO\WLFDO&KDUWV
3DJH
RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
&KDUW
3HUIRUPDQFH
The Performance Chart shows the time it takes for the system to check LPR and monthly card readers credentials upon entering the parking lot and the time it takes for the entry gate to open.

The left side of the chart shows the number of transactions for the specified period and the bottom side represents the response time in seconds.

Sample: Performance Chart
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN $SSHQGL[$
*HQHUDWLQJ5HSRUWV &KDUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
$SSHQGL[$
+RZWR*HQHUDWH 5HSRUWVDQG$QDO\WLFDO &KDUWV
5HSRUWV*HQHUDWLRQ

1. From SmartPark’s Quick Launch bar, click Reports. The Reports screen appears, showing the complete list of available reports.

2. From the Reports list; select the required Report.

3. Choose the report parameters as follows:
x From Z: Select a Z number as the start point for the report content x To Z: Select a Z number as the end point for the report content 1RWH
6LQFH=YDOXHV FRUUHVSRQGWRWLPHSHULRGVDOORIWKHRWKHUWLPHDQGGDWHUHODWHGILHOGVDUHJUD\HGRXW x Group by: Selection of an option allows grouping data display by company, category, or monthly
x Sort by: Selection of an option allows sorting data display by first name, last name, or card number
ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN $SSHQGL[$
*HQHUDWLQJ5HSRUWV &KDUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35

4. Click Show; the required report appears.

5. Optional Step – You can export the repost file to various formats:

From the generated reports page, click the File menu and from the dropdown list, select the required file format.

ATTACHMENT 3
6PDUW3DUN5HSRUWV+DQGERRN $SSHQGL[$
*HQHUDWLQJ5HSRUWV &KDUWV
3DJH RI ‹
7,%$3DUNLQJ6\VWHPV
9B$35
9LHZLQJ$QDO\WLFDO&KDUWV

1. From SmartPark’s menu tollbar, select Data > Statistics. The Statistics screen appears.

2. From the Show dropdown list, select the desired analytical chart.

3. From the toolbar, select the required time-period, either daily, monthly, yearly or periodic.

4. Set the required from/to date and then from the Parking lot dropdown list, select the relevant parking lot.

5. Click the Show button. The results appear in the display area.

ATTACHMENT 3
2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com– 877.914.2837 ATTACHMENT 3