RFP Proposal — Riverside City Council, June 14, 2022 (part 1 of 2)

City of Riverside – Request for Proposals (RFP) – RFP No. 1955 – Downtown Parking Garage – Parking Access and Revenue Control System (PARCS) Replacement
5/12/20
Submitted by:

Malloy Pohrer – VP & General Manager
e. malloy.Ɖ[email protected]
p. 213-200-3352
565 W. Lambert Rd., Brea, CA 92821– www.tibaparking.com – 877.914.2837 ATTACHMENT 3
TIBA Parking LLC. – 565 W Lambert Road, Brea, CA 92821 – www.tibaparking.com Table of Contents

11. Proposal Format and Content:
a. Cover Letter
b. Statement of Understanding and Approach
c. Company Information
d. Company Personnel
e. Experience and References
f. Evidence of Insurance
g. Pricing (See RFP’s Exhibit “F”, Pricing Sheet Form attached in Planet Bids) h. Project Schedule
3 5
27 32
36 41
69 71
Exhibit A – Manufacturer Data Sheets
Exhibit B – Network Diagrams
Exhibit C – Project Schedule
Exhibit D – Contractor’s Qualification Statements (RFP Exhibit C) Exhibit E – Sample Warranty Documents
Exhibit F – Technical Questionnaire (Addendum 3)
Exhibit G – Worker’s Compensation Certification Form (RFP Exhibit B) Exhibit H – Recommended Spare Parts List
Exhibit I – SmartPark Reports Handbook (Sample Standard Reports/Screenshots) 90 123
128
131
140
142
151
153
155
ATTACHMENT 3
565 W. Lambert Rd., Brea, CA 92821– www.tibaparking.com – 877.914.2837 a. Cover Letter
ATTACHMENT 3
TIBA Parking LLC. – 565 W Lambert Road, Brea, CA 92821 – www.tibaparking.com 5/12/20
City of Riverside Public Works Department
3900 Main Street
Riverside, California 92522
Re: City of Riverside – Request for Prop osals (RFP) – RFP No. 1955 – Downtown Park ing Garage – Parking Access and Revenue Control System (PARCS) Replacement
City of Riverside Public Works Department,
On behalf of TIBA Parking Systems, LLC (TIBA), we are excited about the opportunity to respond to City of Riverside Request for Proposals Downtown Parking Garage Parking Access and Revenue Control System (PARCS) Replacement.

We believe that the City of Riverside Project is a great opportunity for us and it is our desire to be your PARCS Partner well into the future. During the Covid-19 pandemic, TIBA has positioned itself for strong growth and continued manufacturing as other PARCS vendors will struggle to restart their operations and manufacturing. This is demonstrated from our several strong Client References that are very satisfied with our solutions. We believe we have a good understanding of the challenges this project brings and offer the benefits below as part of our solution:
¾ Local Presence with a Manufacturer Direct Office located in California – A quick 45 minute drive to the City’s Facilities ¾ Six (6) TIBA Employed and Factory Trained Technicians in California ready to support the City of Riverside ¾ Recent Partnerships with City of Santa Cruz, City of Pasadena, and City of Monterey ¾ Feature Rich Hardware Utilizing Bar Code Technology – continues to operate when offline with no backup internet connection needed ¾ Proprietary Firmware processing transactions faster than the competition ¾ Flexible Cloud-Based SmartPark Facility Management System (FMS) powered Amazon Web Services (AWS) – TIBA also has the flexibility to provide an On-Premise solution if preferred by the City. ¾ Warranty Service following Installation provided by Full-Time TIBA Employed and Factory Trained Technicians located in California ¾ System Designed for Future System Expansion with open API for ease of adding 3rd Party Applications ¾ Touchless/Contactless Solutions including but not limited to “Wave” buttons, Bluetooth, LPR, NFC, Applications, Credit In/Out, Integrations, eValidations, eCoupons, Reservations, and QR Codes.

When you choose TIBA Parking Systems for the City of Riverside – you get a Company that knows Parking! As we generate this proposal, our team brings hundreds of combined years of parking experience along with it. We understand, and know how to create systems to accommodate, the unique needs of any parking environment. Our experienced professionals have worked directly on thousands of complex projects over the years and we look forward to sharing this experience with you and your team to provide an accurate, reliable, and full-featured solution. TIBA Recognizes that local team and presence is important and has built an experienced California Team who will be ready to handle any issues as they arise with minimal delays or equipment down time.

TIBA’s overall intent with this submittal is to show our thorough understanding of your functionality needs following all project specific requirements listed in the RFP and addendum 1-3 while pr oviding innovative software solutions to improve your facilities efficiency and top line revenue. We are looking for a long term partnership and are willing to work with the City and enter into a contract under the terms and conditions prescribed by this RFP and the Sample Agreement.

As the General Manager of the TIBA California Team, I will act as the single person for contact during the RFP review process. We are available to answer any questions going forward and are excited about the potential of being the City of Riverside PARCS Partner.

Thank you very much for your consideration of TIBA Parking Systems – we lo ok forward to hearing from you soon.

Sincerely,
Malloy Pohrer
Vice President & General Manager, California
e. [email protected] p. 213.200.3352
ATTACHMENT 3
565 W. Lambert Rd., Brea, CA 92821– www.tibaparking.com – 877.914.2837 b. Statement of Understanding and Approach
ATTACHMENT 3
TIBA Parking LLC. – 565 W Lambert Road, Brea, CA 92821 – www.tibaparking.com b. Statement of Understanding and Approach
This section must demonstrate an understanding of the Work. It should describe the general approach, organization and staffing required for the Work requested. If necessary, preliminary investigations, due diligence, and research shall be discussed in this section.

TIBA will be the Prime Contractor and is the sole responsible entity for the delivery of the Project which includes among other things, project management, system design, integration, installation, commissioning, testing, and training. We will be subcontracting Barragan Electrical Services, Inc. for the installation portion of this project. Barragan Electrical Services, Inc. will be managed by a TIBA Project Manager, our Local California Operations Team, along with support from our Corporate Support Team in Columbus, OH TIBA will provide system testing and maintenance/ support services after substantial completion. These Services will be performed by TIBA employed and trained technicians based in California.

Upon contract award, TIBA conducts a thorough Sales-to-Operations turnover meeting led by your Project Manager sharing all pertinent project related details and information. Our seasoned Operations Team takes over from this point through final customer acceptance. Your project will have complete supervision by a dedicated Project Manager – with ONE GOAL in mind – to provide honest, accurate, and detailed information during the design, testing, delivery, installation, warranty, and service phase building a long lasting partnership with the City of Riverside along the way.

Pre-Installation Process – an extra step to ensure a smooth installation TIBA follows a step by step approach toward every implementation of either new or retro-fit PARCS equipment. We begin by performing a pre-installation of all new equipment in our home office in Columbus, OH. Our technicians unbox all equipment, perform any final assembly required, wire the devices to the software, program, and test each device before it is re-boxed and delivered to the City of Riverside for final installation by Barragan Electrical Services, Inc. (supported by TIBA).

TIBA’s extensive history in the parking industry along with the understanding that all of the City of Riverside equipment has been pre-programmed and fully tested for defects in our pre-installation department makes us prepared to work swiftly to transition your parking equipment with minimal downtime during install.

TIBA is a PCI compliant PA-DDS 3.2 Certified Manufacturer and our IT staff are Qualified Integrator and Reseller (QIR) Certified. The QIR qualification certifies the abilities of TIBA for the secure installation of Payment Application Data Security Standard (PA-DSS)-validated payment applications into merchant environments in a manner that facilitates PCI Data Security Standard compliance.

TIBA is a Licensed Contractor with the Department of Consumer Affairs Contractors State License Board – License Number: 1043610 and is registered with the Department of Industrial Relations – Registration Number: 1000062647.

ATTACHMENT 3
TIBA Parking LLC. – 565 W Lambert Road, Brea, CA 92821 – www.tibaparking.com

1. Description of functionality that is provided within the proposed solution addressing items in the system performance section of the specification. Include information sections on the following:
a. Integration with City of Riverside Website and Third Party Applications x TIBA included our standard API cost for integration with the City of Riverside Website. Our team would need a theory of operation upon award of contract to develop full functionality. Depending on theory of operation additional cost may apply.
b. Integration with third party parking applications
x TIBA’s SmartConnect API gives us the ability to interface with several 3rd Party Reservation Firms. Please see following section for details.

As a PARCS provider and software developer with 30+ years of industry experience, TIBA is recommending a suite of products including our new X60 hardware that will assist City of Riverside with its parking technology needs well into the future. The TIBA PARC System includes all necessary services including equipment, software, hardware, programming, testing, and commissioning along with easy integration with third party systems which will deliver a fully functioning system for City of Riverside.
l
The NEW X60 Equipment is designed for parking with the most modern processor-based (OS-less) technology. The design facilitates fast installation, maintenance, and repair along with separate compartments for installers and operators that further protects the systems from accidental tampering. The new family of hardware also supports a multitude of credential readers and sensors, with a customizable face-plate for personalized branding and an extra-large multifunctional touch screen display. A modern look and feel and smaller footprint provide the X60 series a modern sleek and elegant appearance.

The X60 has both the flexibility for native TCP/IP and RS485 based connectivity allowing a complete mix-and-match between TIBA’s current hardware line and the new X60 hardware family, protecting our customers’ investment in their selection of PARCS equipment. The Extra-Large Touch Screen Display allows for more sophisticated user interaction with dynamic rate displays and multiple payment options providing an enhanced personalized experience. The X60 line also provides the largest ticket roll in the industry, and a built-in pin-hole camera along with VoIP intercom round out our engaged parking experience. City of Riverside customers will find ease-of-use being able to mix and match various parking and access credentials, including printed barcodes, cell phone QR codes, third-party printed barcodes, handheld devices, Bluetooth, and validations.

ATTACHMENT 3
TIBA Parking LLC. – 565 W Lambert Road, Brea, CA 92821 – www.tibaparking.com A unique feature of the system is its capability to integrate distinct, separate functionality provided by leading-edge technology into one, single cohesive system. With this key element in mind, we have fashioned a solution that utilizes our Cloud-Based SmartPark Facility Management System (FMS) and associated lane devices. In addition, the SmartPark FMS provides count and count control, reporting and data import/export capabilities, complete revenue control and auditing along with central credit card management.

TIBA X60 Equipment Functionality
Embedded Technology – Faster than any OS Based System
Easy access for maintenance & operations
New & Traditional payment and validation methods
Multiple Credential Readers – Bluetooth, proximity, RFID, MiFare, QR Codes, etc.

Modern Touch Screen can be used for driver instructions and promotions/advertising
Built-in VoIP and Pin Hole Camera
Modern look and feel for a more prestigious experience
Cross Compatibility – All the functionality of the X30 Series our customers have grown to love
ADA Regulations
TIBA Pay-on-Foot machines meet or exceed DOJ ADA Regulations. These machines are equipped with an ADA certified base to ensure the device is within the accessible reach ranges as per code 309.3. They also comply with code 309.4 as they provide easy on-hand operation without grasping, pinching and twisting of the wrist.

TIBA’s Touchless/Contactless Solutions
TIBA offers the broadest variety of Touchless/Contactless Solutions for a safer parking experience. These solutions include but are not limited to:

Additional Details and/or Pricing for any of these solutions can be provided to the City upon request and can be added to the system at any time.

Our proposed Base System Hardware and Software Solution includes but is not limited to:

TIBA MP-60 Entry Terminal
TIBA SW-60 Exit Terminal
TIBA CPS-60 Credit Card Pay-on-Foot
TIBA MC-60 PARCS Controller
TIBA Parking Pro-M-T Magnetic Barrier Gate
TIBA APS-60 Cash & Credit Pay-on-Foot
Payment Express EMV & NFC
TIBA CT-60 Cashier Terminal
TIBA SmartStickers
Stentopon VoIP Intercoms
TIBA eValidation
Red License Plate Recognition
TIBA Cloud-Based Facility Management
System (powered by AWS)
SignalTech Space Available Signage
TIBA Chaser Tickets
ZipPark Valet Handheld System
Integration with City of Riverside Website
MP-60 Event Mode Solution
ATTACHMENT 3
TIBA Parking LLC. – 565 W Lambert Road, Brea, CA 92821 – www.tibaparking.com TIBA - MP-60 Entry Terminal
TIBA’s NEW MP-60 Entry Terminal is the industry’s most reliable ticket issuance device for fast vehicle throughput. Engineered for unmanned parking tickets, each encoded and imprinted with a unique ticket number, entry date & time, and lane number. The MP-60 support ticketless entry by LPR, Employee Mag-Stipe and/or proximity credentials, loyalty cards, driver licenses, eValidations, and more.

The MP-60 features minimal motorization and a highly accessible cabinet with less cables and connectors. The Hinged door can also be unmounted for table- top repair/exchange.

Standard Features Include:

Motorized Ticket Printer/Dispenser
EMV Chip & Pin
PCI 3.2 Compliant
10” LCD Color Touch Screen
Mag-Stipe & Proximity Card Readers
Thermal Receipt Paper
QR Barcode Scanner
Programmable Audio
Annunciator
Analog, Digital, VoIP Intercoms
Built-in Surge Protection
Thermostat Controlled Heater
Stainless Steel Construction
Custom Panel & Housing Options
VoIP Intercom and Pinhole camera
included
ADA Compliant
TIBA - MP-60 Entry Terminal – Event Mode Solution
TIBA’s MP-30 Entry Terminal and SmartPark FMS offer a unique, cost- effective event solution.

Adding credit card readers and roving cashier codes to our offering gives the City of Riverside the ability to switch the MP-30 Entry Terminals in the entry lanes to become pay upon entry devices either on a pre-programmed schedule or at will. When a patron pulls into the entry lane, a flat rate will automatically be displayed on the Entry Terminal, and in order to obtain a ticket from the dispenser the fee must first be satisfied via credit card.

A roving cashier card can also be used in the previously described manner at the device should a customer not have a credit card. Once the fee is satisfied, a ticket is issued to the patron and becomes their pass to exit the garage when they are ready to leave the facility. If a customer overstays, the allotted time associated with the pre-pay flat rate, an additional charge will be due upon exiting the garage and must be settled via credit card in the lane prior to the gate opening to allow egress.

ATTACHMENT 3
TIBA Parking LLC. – 565 W Lambert Road, Brea, CA 92821 – www.tibaparking.com TIBA - SW-60 Exit Terminal
TIBA’s SW-60 Exit Terminal is the industry’s most reliable ticket processing device for high-throughput, unattended exit lanes. The Exit Terminal:

Calculates and Displays Parking Fees
Processes Traditional Credit & Debit Card Payments
Prints Patron Receipts Upon Request
Controls Barrier Gates, Electronic Signage, and More
Additionally, the SW-60 Exit Terminal accepts and processes paid, unpaid or expired tickets, validation stickers, vouchers, or chaser tickets. The device supports traditional or EMV Ship and Pin band card processing, proximity access cards, plug Mag-Stripe or MiFare hotel room keys.

TIBA’s SW-60 also features a highly accessible cabinet with less cables and connectors. The Hinged door can also be unmounted for table-top repair/exchange.

Standard Features Include:

PCI 3.2 Complaint
ADA Compliant
Motorized Barcode Reader
Magnetic Card Reader Accepting Credit Cards, Debit
Cards, & Hotel Room Keys
Thermal Receipt Printer
RFID Proximity Reader for Monthly Parkers
High Resolution 10” LCD Color Touch Screen
Built-In Audio Annunciator
Communications Line Surge Protector
Stainless Steel Construction
LPR Imaging Support
Thermostat Controlled Heater
CE, FCC, CE, & UL Certified
QR Barcode Scanner
Custom Panel & Housing Colors Available
Analog, Digital, & VoIP Intercom Options
TIBA - CPS-60 Credit Card Payment Station
TIBA’s CPS-60 is the industry’s most reliable ticket payment kiosk, designed for high-traffic entrance lobbies and pedestrian areas.

The CPS-60 accepts and processes paid, unpaid or expired tickets, validation stickers, vouchers and chaser tickets. In addition, this system utilizes payments for special events or from monthly customers.

The CPS-60 support both traditional and EMV Chip & Pin bankcard processing, proximity access cards, as well as Mag-Stipe or Mifare hotel room keys.

The CPS-60 also features a slide out front panel for receipt paper refills and routine maintenance, plus a built in audio annunciator and intercom substation.

Standard Features include:

Motorized Barcode Ticket Reader
EMV Chip & Pin
PCI 3.2 Compliant

4.3” Color TFT Customer Display
Mag-Stipe Card Reader
RFID Proximity Card Reader
Thermal Receipt Printer
QR Barcode Scanner
Built in Audio Annunciator
Analog, Digital, & VoIP Intercom Options
Data Line Surge Protection
Thermostat Controlled Heater
Stainless Steel Construction
Customer Panels & Housing Colors
ADA Compliant
CE, FCC, CE, & UL Certified
ATTACHMENT 3
TIBA Parking LLC. – 565 W Lambert Road, Brea, CA 92821 – www.tibaparking.com TIBA - APS-60 Pay-on-Foot Station (POF)
TIBA’s APS-60 Pay-on-Foot Station is the industry’s most reliable parking payment kiosk for high-traffic 24-hour building lobbies and pedestrian areas.

The APS-60 accepts and processes paid, unpaid or expired tickets, validation stickers, vouchers, or chaser tickets. The system also utilizes payments for special events and monthly customers.

It also supports traditional or Chip & Pin bankcard processing, proximity access cards, Mag-Stipe or MiFare hotel room keys, in addition to all types of printed and electronic credentials.

SStandardd Featuress Include::

Bankcard or Currency
Acceptance
EMV Chip & Pin
PCI 3.2 Compliant
Color TFT Customer Display
Dispenses Cash – up to
three (3) denominations
Coin Acceptance & Dispensing
Thermal Receipt Paper
QR Barcode Scanner
Analog, Digital, & VoIP
Intercom Options
Journal Printer Function
Locking Cash Vaults with
alerts to SmartPark
Access Card & Mechanical
Security Lock
Data Line Surge Protection
Thermostat Controlled Heater
Stainless Steel Construction
Custom Panels & Housing
Colors
TIBA/Magnetic Parking Pro-M-T Vehicle Barrier Gate
TIBA’s Parking Pro-M-T Vehicle Barrier Gate manufactured by Magnetic offers best-in-class performance for high-traffic applications. Parking Pro-M- T barriers deliver ultra-fast 1.3 second opening time, high reliability and superior quality.

TIBA’s intelligent serial communication makes for pain-free installation and on-site troubleshooting. As a fully integrated part of a TIBA managed parking facility, these barriers provide real-time remote control, operations, monitoring, and diagnostics, all through TIBA’s SmartPark Cloud FMS.

Parking Pro-M-T barriers support selectable opening and closing times, auto- open on the loss of power, up to four integrated loop detectors and programmable I/O allocation.

Straight, Articulated, ADA, and LED lighted arm options available.

Standard Features Include:

1.3 seconds opening speed
Real-time monitoring and control
Remote diagnostics via SmartPark Cloud FMS
Supports up to four loop detectors
Configurable for auto-opening on power failure
Low power consumption
Articulated gate-arm option
LED lighted gate-arm option
Break-away flange option
Red dot design award winner
MCBD of 10 min. cycles
Optional solar battery option
ATTACHMENT 3
TIBA Parking LLC. – 565 W Lambert Road, Brea, CA 92821 – www.tibaparking.com TIBA MC-60 Master Controller
TIBA’s MC-60 Master Controller delivers distributed monitoring and control of local parking facilities.

Designed for a wide range of system architectures and business needs, the MC-60 Master Controller provides ideal, cost-effective, garage management for small, medium or even super-large facilities.

Smaller facilities may choose the MC-60 for standalone operations, while larger facilities can control, monitor, and remotely configure multiple MC-60 controllers through TIBA’s SmartPark FMS software.

MC-60 PARCS Controllers support the proposed Payment Express EMV Credit Card Readers.

Standard Features Include:

Manages up to 35 TIBA PARCS devices
Stores thousands of event transactions
Processes thousands of transient tickets
Handles thousands of monthlies
Advanced pricelists and multiple tariffs
Visual and audible status indicators
Monthly account payments
Rugged tamper-proof steel construction
Supports PCI 3.2 and EMV bankcard transactions
CE, FCC, CSA, UL certified
TIBA CT-60 Cashier Terminal
TIBA’s CT-60 Cashier Terminal is designed for ultimate simplicity and ease of use in exit pay, central pay and valet cashier applications.

Its compact modular design makes the CT-60 ideal in tight spaces such as valet podiums, cashier booths and kiosks. The CT-60 supports an integrated credit card reader, barcode scanner, cash drawer, remote fee display, and 18 programmable keys plus 99 programmable validation types.

TIBA’s CT-60 features a cashier tracking system that can track multiple cashiers using a sign-on/sign-off tour of duty function, plus all cashiers receive a printed summary of their revenue and transactions at shift signoff.

The CT60 also supports end-of-day reports summarizing all activity by cashier along with daily totals.

Standard Features Include:

Manages up to 32 cashiers
Controls up to 4 traffic lanes
Built-in thermal receipt printer
Built-in magnetic card reader to accept credit and debit cards 10” Full programmable touch screen
Dual Cash Drawer
EMV compatible with dual interface for chip and Mag-Stipe cards for credit card payment
Integrates with majority of proximity card readers
Additional units can be connected in the Master-Slave
configuration
Rates can be fully programmed (password protected)
PCI Compliant PA-DSS credit card server connection
CE, FCC, CSA, UL certified
ATTACHMENT 3
TIBA Parking LLC. – 565 W Lambert Road, Brea, CA 92821 – www.tibaparking.com RED LPR License Plate Recognition
RED License Plate Recognition (LPR) fully integrates into the TIBA SmartPark FMS and connects each vehicle to the parking ticket received upon entering the parking facility. LPR gives parking managers and operators tight control over all the different populations passing through the parking facility gates, directly resulting in Increased Revenue, Increased Traffic Throughput, Enhanced Customer Satisfaction, Efficient Carpool Management, and allows you to determine exact duration of visit in case of lost tickets.

Greater Security
Decrease fraud attempts
Create blacklist of license plate numbers to automatically trigger system alerting the operator via mobile devise or control screen
Various notifications for security or VIP
Operator Assist Tool
Tool to help operator determine action when ticket inserted at the exit station does not match vehicle Ticket is held in Exit Verifier and customer cannot retrieve ticket or proceed with further action while a message is sent to the operator who gets all the information about ticket and license plate to better inform a decision Operator can bill violator and close the transaction properly Standard Features include:

Support for vehicle speeds of up to 50mph
Powered by POE+ or by 12 VDC PS
Hardware (Vehicle Loop) and Software Trig
Light Weight and Easy to Mount
Mounting Hardware Included
Effective Distance of 12ft-45ft
TIBA SmartConnect API
TIBA’s SmartConnect open flexible Native Restful JSON API platform allows for easy integration to new API requests within a short time frame. This will allow us to work quickly to fully integrate with the City of Riverside’s Website and any other third party applications required by the City.

Please see a sample of current TIBA APIs/Partnerships below:

ATTACHMENT 3
TIBA Parking LLC. – 565 W Lambert Road, Brea, CA 92821 – www.tibaparking.com TIBA e-Validation Web Validation System
TIBA’s e-Validation Web Validation System turns any regular computer with an internet connection into a validation unit. e-Validation works simply and easily by logging into a secure website and entering the ticket number for the validation to apply to the transaction in real time. Various validation types can be applied such as flat rate, discounted rate, hours discount and more. All PARCS system components recognize the validation in real-time, calculate the new parking fee and update the balance accordingly. A barcode scanner is available for high volume validation accounts.

The user interface is very simple. After logging in, the user enters the patron’s ticket number and authorizes the transaction. The exit transaction can be viewed by the user after the patron exits the facility. An ongoing summary of daily transactions will display in the user interface screen. The user can select different validation types, companies and accounts based on the permissions granted by the administrator of SmartPark. All functions of e-Validation can be monitored and controlled from SmartPark by a systems administrator.

SmartPark provides detailed audit reports of the e-Validation usage. Future billing of merchants is quick and easy and summarized reports show exactly how much to bill the merchant. In addition, reports can be exported into several formats such as: PDF, RTF, and Excel.

Features Include:

Motorized Ticket Printer/Dispenser
Supports Multiple Validations on a Single Ticket
Assign any active validation type from a selection of
preconfigured flat rates, discounted rates, hours discounts, and more
Assign a special agreement rate for future merchant billing as a pre-defined rate or a special merchant price list
Desktop Barcode Scanner
Supported on Mobile Devices and Tablets
TIBA 3rd Party Reservation and Loyalty Integrations
TIBA has the ability to interface with several 3rd Party Reservation firms to allow visitors to the site the ability to download the 3rd Party Reservation APP’s and prepay for parking or make a reservation on demand.

Our SmartPark Software includes the ability to activate 3rd Party Integrations. To activate these integrations, an agreement between City of Riverside and the 3rd Party Integrator will need to be established. Once the agreement is in place, SCS/TIBA will activate these service(s) at no charge. Listed below is a sample of the various 3rd Party Reservations companies that TIBA Parking Systems has worked with across the country. TIBA’s open flexible Native Restful JSON API platform allow for easy integration to new API requests within a short time frame.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Payment Express (now Windcave) PCI Point-to-Point Encryption Solution Payment Express (now Windcave) is the proposed vendor for EMV-Enabled P2PE Credit Card Processing for City of Riverside. Payment Express is a high growth, innovative global leader in payment technology providing PCI DSS Compliant, L1, L2, & L3 Certified Payment Solutions which are certified with all major card schemes. Merchants who use this solution significantly reduce their PCI Scope while simultaneously increasing their security.

The proposed SCR200 Secure Card Reader is EMV compliant supporting magnetic stipe, ICC (chip card), and contactless payment through the BRF210 contactless antenna.

Payment Express has options to store and forward credit numbers by encrypting data at the reader when the system if offline. Store and forward occurs when the device attempts to connect to the host 2x and fail. The devices then begin to strore the encrypted messages up to the limits of the agreed upon risk parameters. Devices can store up to 1,000 transaction messgaes per event. These details and agreements will need agreed upon between the Garage Owner and Merchant.

PCI DSS - PCI DSS is a comprehensive set of requirements created by the Payment Card Industry Security Standards Council for enhancing cardholder data security and to ensure the safe handling and storage of sensitive customer credit card information / data. Windcave Limited is a Level 1 Service Provider and is compliant to PCI DSS Version 3.2 standard.

P2PE
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 ISO 9001 Accreditation - Windcave’s, Design and Manufacturing works to the highest Quality standards and holds a ISO 9001:2015 Quality Certification from JAS-ANZ.

WCAG 2.0
The WCAG Accessibility Standard enables those with disabilities to use assistive devices to access our PxPay 2.0 an Account2Account payment pages. Payment Express Group (trading as Windcave) - are level AA compliant with the global accessibility standard WCAG 2.0
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 ZipPark Valet Parking Operations Management System
TIBA Parking System is proposing to use its integrated Valet Parking Operations Management System partner ZipPark. ZipPark, Inc. was founded in 2001 to empower attended parking operations with innovative applications of computer technology and purpose-built software.

ZipPark systems power Valet Parking operations in every vertical, including airport and off-airport operations, hotels, casinos, hospitals, municipal garages, and shopping centers. From a small surface lot that parks 100 vehicles a day to sprawling, multi-lot sites that handle tens of thousands of cars a day, ZipPark systems provide real value to parking operators and owners alike.

The proposed ZipPark Valet Parking System will ensure a remarkable start and end to your guest’s experience, providing iron-clad revenue control and real-time management tools you need to run a world-class parking operation.

Enhance the Customer Experience
¾ Accept Cash and EMV Credit Card Payments
¾ Text message vehicle requests to speed deliveries
¾ Customer-friendly contract parking
Complete Operations Management
¾ POSs and mobile POSs
¾ Self-service kiosks
¾ Key room monitor tracks keys and vehicle requests
¾ Delivery monitor for managing customer expectations
¾ Lane system to control access to garages and nests
¾ Durable equipment engineered to withstand rough handling and harsh weather conditions
Engage your team with Powerful Tools
¾ Quick and easy data collection
¾ Snap pics to document pre-existing damage
¾ Instant vehicle recall by plate
¾ Use pre-printed, or print customized, multi-part tickets on demand ¾ Immediate notifications when a delivery is needed
¾ Self-configure rate structures: day, nigh, early-bird and long-term ¾ Get real-time occupancy, revenue, and staff efficiency ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Control the operation from anywhere
¾ Browser-based. No software to install
¾ Run Analyses and reports to PDF and Excel
¾ Add users, change rates and more
Trusted Technology
ZipPark continuously strives to incorporate the latest advances in cutting edge technology into their product offerings.

Their software has been designed on a modern platform which provides reliable speed, security, and stability. Their software architecture also allows us to seamlessly integrate with third-party applications. Highlights Include:

Microsoft .NET Platform (C# and ASP.NET)
Microsoft SQL Server
Runs on Windows Server and Windows 7, 8, and 10
Android Marshmallow
Secure Credit Card Processing
Offering customers the convenience of paying by credit card improves the customer experience. But the risks of data theft, and the costs of compliance with card brand regulations, like PCI, make it an expensive proposition.

ZipPark’s point-to-point encryption (P2PE) solution uses Ingenico’s iCMP to encrypt the cardholder's data in a PCI PTS 3.x compliant mobile payment device so the cardholder data never passes through the parking software or your network in an unencrypted or unencryptable format. This solution dramatically reduces the merchant's PCI exposure, lowering both costs and risks. Swipe, Chip, and NFC, like ApplePay and AndroidPay are all supported out-of-the-box.

Browser-Based System Management
Open your browser to access critical operational tasks and business information. With no software required, we lower your total cost of ownership and provide easy access for management and executives from wherever they may be, on premise or not. Comprehensive, Actionable Reporting:

Cashier and shift reports, either individual or consolidated Historical activity of entries, barcode scans, pre-paid pass usage, VIP entries, and much more, all real-time and at your fingertips.

Validations and coupons: Easily reconcile validation accounts Beyond Reporting
Reports can be exported to Microsoft Excel allowing
you to mine data in limitless ways. Reports can also be exported to Microsoft Word and Adobe PDF for easy
inclusion in corporate presentations.

Real-Time Dashboard - A quick glance at our real-time
dashboard ensures the operation is running at its peak
efficiency.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Hardware Overview
Zebra TC25 - The Zebra TC25 is a rugged mobile device in a smartphone form factor.

Choose your preferred data input mode: a finger — with or without a thick glove— or a stylus. Take the capacitive touch experience to the next level with a 5” WVGA display, which works even if it’s wet.

Best-in-class comprehensive data capabilities help automate and reduce cycle times. With the integrated 2D bar code scanner and 13 MP camera, workers can capture virtually any type of barcode at the press of a button — 1D or 2D. The TC25 is loaded with features that give it long-lasting durability. Drop and tumble specifications, IP67 sealing and a Corning Gorilla Glass 2 display ensure reliable operation despite drops and spills. With 700 NITS and a transflective display, the screen is easy to read, even in bright sunlight.

A 4300 mAh removable battery that outperforms competitive devices combines with a super low power display that utilizes half the power of the standard LCD display to provide your workers with plenty of power for a full shift.

All accessories are designed with the business user in mind. A boot increases durability — and all charging solutions work with and without the boot.

Zebra ZQ510 Receipt Printer- Zebra’s ZQ510 is a best-in-class, rugged mobile printer for applications outside of a business’s four walls.

Rugged Design - Event parking environments can be abusive for hardware. The ZQ510 printer is lightweight, yet engineered to handle the bumps, drops and collisions that are part of the job. The ZQ510 printer feature a patented military design that meets third-party-verified MIL-STD 810g military standards for shock, vibration and temperature exposure.

The printers can withstand repeated drops to concrete from 6.6’ on multiple sides.

Environmental Endurance - Zebra not only protects your hardware, but also your operational uptime. The ZQ510 printer meets IP54-rating for resistance to dust and liquids that are common in mobile environments.

And with cold temperature compensation, the ZQ510 automatically optimizes and balances print speed and print quality in cold temperatures.

Always and Everywhere Power - With many battery management options, your workforce will never be left without power. Batteries can be charged while the printer is in use or removed and charged in single or multi-bay chargers.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 TIBA’s Cloud-Based Server Solution
TIBA offers the most Flexible Security Architecture on the Market. Our SmartPark Software support your architecture requirement and can be installed either Locally or in the Cloud. We are suggesting and have provided our Cloud Solution in the Base Proposal and can provide an option for an On-Premise Solution per request if preferred by City of Riverside.

TIBA Amazon Web Service (AWS) Cloud-Based System Architecture Diagram and Overview TIBA teamed up with Amazon Web Services (AWS) to offer a secure Cloud option for offsite server housing and data storage. Developing, managing, and operating site applications requires a wide variety of complex technology services, and with the industry leaning more towards Cloud-Based Service versus the traditional on-site server systems, entities migrate their information off-site, 3rd party data management warehouses to lessen their liability.

This business practice shift has been initiated by new federal regulations such as FACTA, PCI, and PA-DSS. TIBA recognizes this trend and is providing a modern, robust, industry-leading technology infrastructure platform backed by Amazon, highly qualified in the deployment of business-critical applications in a cloud environment. TIBA chose Amazon Web Services (AWS) because they offer the most storage services, data-transfer methods, and networking options to build solutions that protect our customer’s data with unmatched durability and security.

Data Durability – Protects backups with 99.9999999999% data durability. Copies of all data uploaded to AWS are created and stored across at least three devices in a single AWS Region. Even when following best practices, on-premises capabilities cannot match AWS’ durability due to their global scale and security.

TIBA’s offering utilizes Area Failover of three (3) AWS Availability Zones to maintain Cloud Instance Reliability:
¾ us-east-2a ¾ us-east-2b ¾ us-east-2c
TIBA’s AWS Cloud-Based System vs. On-Premises Backup
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 TIBA’s AWS Cloud-Based System Architecture Diagram Sample w/ Payment Express EMV Sample Architecture ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 TIBA’s SmartPark Facility Management System (FMS)
TIBA’s proposed SmartPark Facility Management System (FMS) allows the user complete control over the facility’s Parking Access and Revenue Control Operations. This flexible and secure solution provides level count and count control, reporting and data import/export capabilities, complete revenue control and auditing and central credit card management through our proposed payment solutions. The system will provide City of Riverside the ability to maximize vehicle throughput, revenue and access control, and data interchange to ensure full system accountability.

SmartPark is reliable, flexible and feature-rich and does not require frequent and costly upgrades. With SmartPark, City of Riverside can monitor and control all aspects of their facilities including occupancy, system alarms, signage, validation usage, equipment status, and lane traffic. SmartPark allows you to easily open/close barrier gates, restart lane equipment, or even send a new fee to a pay station. Additionally, key facility personnel can receive email alerts and/or reports for virtually any system activity.

Revenue Management – SmartPark is your turn key facility management solution due to its robust functionality including real time transactions, ticket tracking, occupancy counts, alarm monitoring, parking rate programming, coupons, validations, zone counts, sign controls and much more. View alarms, revenue transactions, equipment status, cardholder traffic, open tickets and facility occupancy from a single dashboard. Validation coupon production and management is made simple and cost effective with an integrated module that comes standard with SmartPark.

Access Control – Parking access today requires a wide range of controls and billing options that provide flexible options to owners and facility managers. SmartPark is your enterprise parking access control solutions. Whether it’s a single, monthly, or entire company, SmartPark provides intuitive access control management. SmartPark supports cardholder payments and value card recharge at pay-on-foot stations in our standard product.

Validation Solutions – SmartPark offers a wide range of intelligent validation solutions including our proposed SmartSticker “Discount Stickers” Validations (included with SmartPark), Chaser Tickets for Credit Card In/Out Functionality, and e-Validation Web Validations..

The validation user interface is very user friendly. In SmartPark, merchant accounts and sub-accounts are created in the database. An unlimited amount of merchant accounts can be crated in SmartPark. Additionally, the validation types such as, one-hour free, $1 discount, or percentage discount, are created once and are available and can be utilized by any merchant account. After the validation profiles are created they are available for all applications.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Included in the base system, our Smart Sticker Validation means no more chaser tickets required offering your
customer a more customer friendly and less confusing
approach to validations. Unlimited amounts of merchant
accounts and validation options can easily be created and tracked in TIBA’s SmartPark FMS. Validation Stickers can be purchased at any time.

Our proposed e-Validation Web Validation System turns
any regular computer (or i-pad as proposed to City of
Riverside) with an internet connection into a validation unit. The system works simply and easily by logging into a secure website and entering the ticket number for the
validation to apply to the transaction in real time. Various validation types can be applied such as flat rate, discounted rate, hours discount and more. All PARCS system components recognize the validation in real-time, calculate the new parking fee and update the balance accordingly.

The user interface is very simple. After logging in, the user scans or enters the patron’s ticket number and authorizes the transaction. The exit transaction can be viewed by the user after the patron exits the facility. An ongoing summary of daily transactions will display in the user interface screen. The user can select different validation types, companies and accounts based on the permissions granted by the administrator of SmartPark FMS. The FMS provides detailed audit reports on the e-Validation usage and future billing of merchants is quick and easy.

2. Full list and cut sheets of proposed equipment and software identifying compliance with all items in the specifications.

See Exhibit A for Cut Sheets of the Proposed System.

3. Proposed network diagrams and proposed licensing requirements. Describe how licensing is configured, per device, software or other method. How is licensing expandable to future expansion of system.

See Exhibit B for TIBA’s proposed Network Diagrams. All TIBA devices are microprocessor based and do not include any commercial operating systems and thus do not require any licensing. The proposed SaaS Software is Cloud-Based and is scalable by the number of devices connected to the system. The number of devices can be expanded at any time by increasing the capacity of the SaaS Configuration.

4. List of Standard Reports and examples of Graphical User Interface. Describe if reports are available in a printed form only or viewable on a workstation. Describe if users can program reports to generate after hours and send to one or more emails. Describe if a user can create templates and filter information included within a report. Describe if report data can be exported via Microsoft Excel or other third party application.

See response on next page.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Reporting – SmartPark provides a full complement of reports for all aspects of your facility including transient, monthly, valet, hotel, pre-paid and event activity. TIBA SmartPark provides real-time revenue reporting on a local and enterprise scale. Additionally SmartPark tracks hourly occupancy, entry/exit statistics, transient transactions and contract activity. Users can easily program reports to generate after hours and be programmed to send automatically to one or more email addresses. All Reports are viewable from workstations and can be exported to excel, word, PDF, test and other formats.

REVENUE REPORTS – provide financial information and details statistical data pertaining to the various revenue streams generated by a parking facility. See below for an overview of standard SmartPark Reports.

Please see SmartPark Reports Handbook in Exhibit I for Sample Reports including Screenshots.

The Z Report: Is a daily income statement that shows payment totals, credit outlay totals, payment summaries and till totals broken down by cashier station.

The X Report: Provides a snapshot view of revenue, grouped by payment method that has been received since the start of the current Z reporting period.

The Periodic Z Report: Is a summarized daily revenue statement that shows payment totals, credit outlay totals, payment summaries and financial totals for a specified calendar period.

The Detailed Receipts Report: Is a detailed list of receipts, broken down by payment station that were issued over a specific time period.

The Receipt by Rate Report: Is a payment reconciliation statement, sorted by payment types that were received during a specified time period.

The Detailed Payments Report: Is a detailed listing of payments received during a specified time period. The report is broken down by payment station and provides payment/validation transaction data by ticket ID number.

The Overstay Receipts Report: Is a listing of overstay payment receipts including transaction statistics and revenue data that were issued per specific daily revenue cycle.

The Receipts by Amount Report: Lists the payment receipts, sorted by amounts that were issued during a specified time period. The report provides transaction counts plus revenue totals by payment type.

The Total Revenue Report: Provides the sub-total and aggregate totals of transactions and revenue amounts, sorted by payment type during a selected time period
The Receipt by Rate Report: Lists the payment receipts issued, broken down by rate type during a selected time period. The report provides revenue totals by column plus sub-revenue totals by payment rate.

The Daily Receipt by Rate Report: Lists the daily payment receipts, broken down by rate type that were issued during a selected time period. The report also provides gross revenue totals plus sub-revenue totals by payment date.

The Daily Revenue Summary Report: Lists a consolidated daily income and activity statement for a selected time period.

The Daily Payments Report: Chronologically lists the daily payments received during a selected time period. The report also provides gross revenue totals plus sub-revenue totals by payment type.

The Detailed Change Shortage Transactions Report: Lists the tickets that received a shortage slip due to malfunctioning coin or bill dispensers in the automated payment machines during a particular time period. The report identifies the faulty Exit/Pay station, the service agent that triggered the payout transaction and the other pertinent details of each transaction.

The Credit Report: Is a detailed list of credit card transactions, sorted by garage location and credit card type that occurred during a particular time period.

The Detailed Credit Report: Provides complete information regarding every credit card transaction that transpired during a specific time period.

The Receipts by Date Report: Is a detailed chronological list of payment receipts that were issued during a particular time period. This report identifies the ticket, traffic/occupancy statics and revenue details of each transaction.

The Manual Charge Log Report: Lists the manual parking fees sent to the payment stations and then subsequently paid by customers.

This report identifies the ticket, time, location, value and description of each transaction.

The Monthly Renewal Receipts Report: Lists, by Payment/Exit Station the renewal payment receipts issued to monthly card holders during a selected time period. The report identifies the customer, service type and revenue details of each renewal.

The ePurse Credit & Debit Report: Lists by customer the ePurse Credit & Debit transactions that transpired during a selectable time period. The report provides relevant customer data and key financial details per transaction.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 The ePurse Token Debit Report: Is a detailed list of ePurse payment transactions, broken down by customer that occurred during a selectable time period. The report provides relevant customer data and detailed financial information per transaction.

SYSTEM REPORTS – provide event log data about gate openings, garage station counters, and device alerts.

The Open Gates Report: Is a list of gate openings, sorted by lane station, during a specific time period.

The Gate Activity Report: Lists gate opening counts broken down by transaction type during a specific time period.

The System Alerts Report: Lists the operation and maintenance alerts, broken down by garage station that were received during a specified time period.

The Non-Resettable Counts Report: Maintains loop and gate activity counts for each entry and exit lane during a specified time period.

TICKET REPORTS –
The Open Tickets Report: Lists the parking tickets, sorted by entry station that have not exited the parking facility during a particular time period.

The Short Exits Report: Lists the tickets that have exited the garage without payment since their presence time did not exceed the defined grace period over the course of a particular time interval.

The First/Last Ticket Report: Summarizes the total daily quantity of issued tickets, sorted by entry station, during a specific time period.

The Open Valet Tickets Report: Lists the open tickets for a specific time period.

The Pay by Cell Tickets Report: Lists the tickets that were paid post exit through a mobile phone payment service during a specific time period.

The Lost Tickets Report: Is a list of lost tickets, sorted by status category for a specific time period.

The Manually Closed Tickets Report: Lists the tickets that were manually closed by customer service personnel during a specific time period.

The Tickets by Rate Report: Lists tickets, sorted by rate category, for a specific time.

The I/O Tickets Traffic Detailed Report: Is a detailed list of all entries and exits, per registered vehicle with in and out privileges that occurred during a specific time period.

OCCUPANCY & TRAFFIC REPORTS –
The Transients Occupancy Report: Displays chronologically, transient customer occupancy statistics during a specific hour during the day.

The Transients Parking Time Report: Displays chronologically, parking time statistics of monthly customers, based on the amount of hours of parking time.

The Monthlies Occupancy Report: Displays chronologically, monthly customer occupancy statistics during a specific hour during the day.

The Monthlies Parking Time Report: Displays chronologically, parking time statistics of monthly customers, based on the amount of hours of parking time.

The Daily Traffic Report: Lists card holder entry/exit traffic transactions, grouped by calendar date during a specific time period.

The Detailed Overflow Report: Is a detailed listing of monthly card holder overflow transactions, grouped by company that occurred during a specific time period.

The Monthlies & Transient Overflow Detailed Report: Is a detailed listing of transient and monthly card holder overflow transactions, grouped by company that occurred during a specific time period.

The Monthlies Occupancy Report: Lists chronologically, employee hourly occupancy statistics over a specific time period.

The Company Parking Time Report: Lists hourly employee counts, broken down by company during a selected time period.

VEHICLE IDENTIFICATION REPORTS –
The Detailed LPR Trans Report: Provides in depth information about the LPR Transactions that transpired on a selected day or during a specific time period.

The Car Black List Report: Is a list of vehicles identified by their license plate number that are currently denied access into the garage.

VALIDATION REPORTS –
The Company Summary Debit Report: Is a summarized list of company validation debits, sorted by validation type, that were incurred during a selected time period.

The Company Detailed Debit Report: Is a chronological list of company validation debits, sorted by internal company issuer, that were incurred during a selected time period. The report details the ticket, time, location, value and description of each validation debit transaction.

The Company Validation Daily Report: Is company validation reconciliation statement, broken down daily, for a selected time period.

The report also details tabulated debit totals by validation type.

The Detailed Sticker Use Report: Is a detailed list of validation sticker usage, sorted by company and event that occurred during a selected time period.

The Detailed eValidation Use Report: Is a list of eValidation debit transactions, broken down by validation issuer that have occurred over a selected time period.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 The Company Permitted Detailed Validations Report: Is a detailed list of completed company validation transactions, sorted by company agent (monthly to transient user) that were incurred during a selected time period.

The Detailed eValidation Report: Lists in detail of eValidation usage, sorted by company issuer event that occurred during a selected time period.

COMPANY REPORTS –
The Company Permitted Detailed Transaction Report: Chronologically lists all the traffic transactions, broken down by company agent (monthly to transient user) that occurred over a selected time period. The report provides daily and aggregated usage data statistics plus monetary tabulations of the incurred parking fees.

The Entries/Exits Daily Quantity Report: Chronologically lists daily garage entries and exits sorted by company over a selectable time period. Also, the report also shows aggregate exits and entries counts The Companies List Report: Is a detailed listing of the companies having accounts in the garage.

The Detailed Company List Report: Provides personal profile information about each registered company with garage usage privileges.

MONTHLY REPORTS –
The Access Control - Monthly Traffic Report: Provides access card usage statistics of the garage’s pedestrian doors, broken down by monthly customer during a specific time period.

The Monthlies Detailed Calculated Report: Provides access card usage, occupancy and fee statistics, broken down by company during a specific time period. The report also includes aggregate tallies for all of the relevant statistical categories.

The Monthlies Detailed Calculated Report: Is a summarized list of monthly customer traffic statistics, broken down by company during a specific time period.

The Monthlies Month Price Report: Lists the monthly assigned service fees including aggregate fee tallies broken down by company.

The Monthlies Monthly Price Report: Lists the monthly customers with assigned service contracts. The report includes the length and monthly price of each customer’s contract.

The Monthlies Units Report: Is a list of monthly customer usage statistics based on their entry units and broke down by company for a specific month.

The Monthlies List Report: Is a list of current monthly customers, sorted by access profile. The report also includes the cardholder’s assigned usage privileges and price rate details.

The Detailed Month Price Report: Is detailed list of monthly customers with service contracts. The report also details the customer’s personal profile information, monthly pricing data plus aggregate customer counts and revenue tallies.

The Detailed Monthly Traffic Report: Is a chronological listing of monthly customer traffic transactions, sorted by company over a specific period of time.

The Monthly Exceeding Report: Is a list of monthly customers who have exceed their allotted garage usage allowance during a specified time period. The report includes overstay statistics, plus the imposed overstay charges.

The Detailed Monthly’s Traffic Location Report: Lists monthly customer entry and exit traffic transactions, sorted by calendar date over a specific time period.

The Monthlies Traffic Track Report: Is a chronological list of monthly customer entry and exit transactions over a selected period of time.

The Monthlies List with No Activity Report: Lists monthly customers with no garage usage activity during a defined period of time. The report is grouped by company and includes each customer’s usage and pricing profile.

GUEST REPORTS –
The Detailed Guests Traffic Report: A time-stamped listing of the entry/exit transactions grouped by guest number that transpired over a specific time period.

The Detailed Congress Payment Report: A detailed listing of the guest payments collected during a selected work shift or throughout a specific time period.

The eVoucher – Guest List Report: A chronological listing of guest parkers that used prepaid eVouchers as payment during a specified time period. The report is grouped by voucher type; also includes parking lane and time use statistics for each guest parker.

The eVoucher – Closed Tickets Report: A chronicle listing of guest tickets that were paid with eVouchers during a specific time period.

The report is grouped by voucher type and includes parking lane time statistics for each guest parker.

Customized reports based on 870 Nash needs can be discussed and created during the design ATTACHMENT 3
565 W. Lambert Rd., Brea, CA 92821– www.tibaparking.com – 877.914.2837 c. Company Information
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 c. Company Information
This section shall include contact person information, address and telephone number of the company main office and branch offices. Each Company shall identify itself as to the type of organizational entity (corporation, sole proprietorship, partnership, joint venture, etc.).

For 30+ years (founded in 1986), TIBA has provided innovative solutions for the parking market, resulting in reliable, user-friendly products that lower the price of initial acquisition and the cost of ongoing maintenance. TIBA has successfully implemented this through a focus on software development, while continuing to enhance and support its reliable hardware platforms. This allows owners to keep the capital investment lower while still enjoying the latest software functionality
TIBA is committed to providing a WORLD CLASS Experience and stands behind our commitments to form long term relationships with our client partners. Our Local California TIBA Team (located at 565 W.

Lambert Rd., Brea, CA 9281) supported by our Corporate Support Team (located at 2228 Citygate Drive, Columbus, OH 43023) provides overall support, a state of the art training center and pre-installation department, hardware and software support, materials and parts inventory, repair depot, and quality control.

Corporate and Branch Offices / RFP Main Point of Contact:

TIBA Corporate Office:
2228 Citygate Drive,
Columbus, OH 43219
TIBA California Office:
565 W. Lambert Rd.,
Brea, CA 92821
Main Point of Contact:

J. Malloy Pohrer – VP & General Manager, California
[email protected]
(213) 200-3352
Think of us as your Local Partner, NOT your Out of Town Vendor TIBA is a private entity (c-corporation) headquartered in Columbus, OH. Our approach to market in California is through our dedicated Factory Direct Team based in California. We have a staff of over 60 team members throughout the U.S. including Sales, Operations, Support, Software Development, and Direct Repair located at our North American Headquarters in Columbus, OH. In addition to our California and Columbus, OH teams, we have employees strategically located in GA, MI, MO, and NY all led by a Senior Mangement Team with over 100 years of parking and transportation experience. This along with our network of over 300+ TIBA Certified Technicians located througout the U.S. provides WORLD CLASS install, service, and support services to our client partners.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 TIBA by the Numbers:

There are more than 800 TIBA Systems throughout the U.S. We proudly serve parking operators and owners globally, across diverse industries such as Hotels & Hospitality, Airports, Universities, Shopping Centers, Hospitals & Medical Centers, and Local, State & Federal Governments.

Describe all parties that will participate in your design, and installation including subconsultants and subcontractors.

This would include developers, installers if different from Vendor and on-going maintenance if different from Vendor.

Provide an organizational chart of reporting.

TIBA has a direct Sales and Service Support Office and Warehouse located at 56 West Lambert Rd in Brea California.

Our Local Service Team is led by our California Operations Manager and includes a team of six (6) TIBA employed and trained technicians. TIBA’s local team is supported by our corporate headquarters in Columbus, OH. We customize our service offerings based on the specific needs of our customers. Our readily available local inventory along with our in- house Direct Repair Center allows us to repair any problem in a timely manner.

California Service Fleet
Our six (6) Local Support Technicians and six (6)
Service Vehicles contain stock and loaner parts
allowing us to repair or install loaner equipment,
maximizing lane up-time. Each of our service vehicles
is equipped with a laptop computer that is connected
to our server via wireless broadband service for
immediate communications between our management
and field staffs. All service work is recorded and
maintained in our ERP System detailing all information
for each incident including device, lane, issue, solution, response time, etc.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Project Specific Organizational Chart
Moshe David
CEO, TIBA Global
Company Contact
Jon Bowsher
President, TIBA LLC
Company Contact
Tom Foster
EVP Projects & Delivery, TIBA LLC
Project Contact
John Whiteman
EVP Sales, TIBA LLC
Project Contact
Executive Level
Contact
TIBA Project
Manager
Adam Rohrer
Director Sales Support, TIBA LLC
Corporate Sales Support
Malloy Pohrer
General Manager, TIBA LLC
California
Six (6) TIBA Employed and
Trained Local Service Technicians
California
TIBA California Team TIBA Sales Support
Technical & Estimating
Day-to-Day
Sales and Support
Contact – Based in
California
Barragan Electrical
Services, Inc.

Subcontractor
Tony Massetti
Operations Manager, TIBA LLC
California
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 The Proposal shall identify any litigation, mediation, or arbitration, regarding the performance of any services similar to the Work, in which the Company has been involved in the past five (5) years. If the Services require a license or certification, the Proposal shall include any claims or disciplinary action taken against Company or any of Company’s key personnel within the past five years.

None.

Firms must be registered to do business in the State of California and the City of Riverside before a contract will be awarded.

TIBA Complies. TIBA, LLC., TIBA Parking Systems, LLC. (TIBA) is a:
x Licensed State of California Contractor with the Department of Consumer Affairs Contractors State License Board – License Number: 1043610
x Registered with the State of California Department of Industrial Relations – Registration Number: 1000062647 – DIR#1000064820
x Taxpayer Identification Number (TIN) Employer Identification Number: 20-5049144 x California Sales & Use Tax/Sellers Permit/Certificate of Registration-Use Tax Account Number: 258-044416

< Remainder of Page Left Blank Intentionally>
ATTACHMENT 3
565 W. Lambert Rd., Brea, CA 92821– www.tibaparking.com – 877.914.2837 d. Company Personnel
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 d. Company Personnel
This section shall contain tabs in the following order:

1. Members of the Company’s professional team, including names, contact numbers and description of experience with pertinent license and/or certifications of all key personnel who would be assigned to perform the Work. Indicate a Project Manager (PM) designated to City for this project, qualifications and local ongoing support personnel meeting the qualifications in the specifications. Please note, if selected for a demonstration, Company MUST have designated PM attend the session, and present during the session.

Qualifications & Experience of Key Staff
TIBA’s planned Management structure for City of Riverside has one specific goal in mind, that goal is to provide honest, accurate and detailed information during the design, testing, delivery, installation, warranty and service portions of the PARCS project. Our Team provides overall support, a state of the art training center and pre-installation department, hardware and software support, materials and parts inventory, repair depot, and quality control. Please see below contact information for the high level key staff assigned to the City of Riverside Project.

TIBA – Key Staff Assigned to City of Riverside
Moshe David – CEO, TIBA Limited
[email protected]
+972-55-552-2707
Jon Bowsher – President, TIBA LLC.

[email protected]
(614) 755-0211
Tom Foster – EVP Projects & Delivery, TIBA LLC.

[email protected]
(614) 755-0242
J. Malloy Pohrer – VP & General Manager, California
[email protected]
(213) 200-3352
Tony Massetti – Operations/Project Manager, California
[email protected]
(650) 339-5419
Brian Roach – VP Technical Services
[email protected]
(614) 989-4281
TIBA Project Manager - Single Point of Contact Day-to-Day TIBA plans a project with having one Project Manager who is responsible for the entire Project from contract signature to beginning of warranty. Tony Massetti will be assigned to the City of Riverside Project and will be your point of contact responsible for ensuring the success of the Project. The PM will work closely with our installation team and other team members assisting in the on-site day-to-day installation of the facilities.

Single Point of Contact at the Executive Level
Experience has shown that it is important to identify a Senior Executive for higher level communication between the parties. Jon Bowsher, as the President of TIBA North America, will be the point of contact for TIBA Parking at the Executive Level, with Malloy Pohrer as the day-to-day direct sales point of contact and authorized individual to submit this proposal on behalf of the company.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Key Staff Resume Overview
Years of Experience:

Nine (9) Years – Parking Industry
Education:

Bachelors, Business Communications – University of Toledo Masters, Sports Management – The Ohio State University
Summary of Qualifications:

TIBA Parking Systems – President, North and South America – August 2016 to Present
Signature Control Systems – President, Owner – September 2010 to August 2016
Worthington Steel – General Manager – April 1992 to September 2010
Years of Experience:

Twenty One (21) Years – Parking Industry
Education:

MBA Business – Franklin University
Summary of Qualifications:

TIBA Parking Systems – Executive Vice President of Projects & Delivery – August 2018 to Current
Signature Control Systems, Inc. – Chief Operating Officer – October 1997 to August 2018
Cardinal Health – Team Lead – 1995 - 1997
Years of Experience:

Twenty Five (25) Years – Parking Industry
Education:

BS Electrical Engineering Technology – Southern Polytechnic State University
Summary of Qualifications:

TIBA Parking Systems – General Manager, California – April 2018 to Current
Amano McGann, Inc. – Sr. Vice President– 2007 to 2018
McGann Associates, Inc. – Vice President Branch Operations – 1999 to 2007
Amano Cincinnati, Inc. – Branch Manager, Chicago– 1993 to 1999 Years of Experience:

Seven (7) Years –P a r k i n g I n d u s t r y
Summary of Qualifications:

TIBA Parking Systems – Operations Manager, Western Region – December 2017 to Current
Amano McGann, Inc. – Operations Manager– September 2013 to December 2017
Serco, Inc. – Operations Manager – January 2011 to September 2013
Tom Foster
EVP Projects & Delivery –
TIBA LLC.

Jon Bowsher
President – TIBA LLC.

Based in California
J. Malloy Pohrer
General Manager,
California
Tony Massetti
Operations/Project
Manager, Western Region
Based in California
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837

2. Major subcontractors (if any) and their degree of involvement in this program. If the Company is including any subcontractors, the Company shall identify how long the Company has worked with the subcontractor.

3. Proposed installation partner(s) with CA Contractors license number, qualifications, references, and experience. Include a Questionnaire/Contractor’s Qualifications Statement (Exhibit “C”), which should clearly and accurately demonstrate the company’s capabilities to perform all functions necessary in executing the design and build of PARCS to similar public agencies. List at least three (3) jobs that are representative of your experience. Include all areas of expertise, scope of project provided, and relevant experience, including description of each project, role of professional for that project and date completed. Give a brief statement of the firm’s adherence to the schedule and budget for each project.

About Barragan Electrical Services, Inc. IT Services Group (BES) Our local Subcontractor/Partner, Barragan Electrical Services, Inc. has a team of licensed technicians familiar with TIBA PARCS who will be utilized for the purposes of installation including but not limited to removal of old hardware, mounting of new hardware, necessary power, cabling, and terminations.

Headquartered in Santa Clarita, CA, Barragan provide innovative electrical products installed by highly qualified certified electricians. They specialize in Commercial/Industrial New Construction, Retrofits, TI’s, and Servicing. (Fully Licensed Bonded and Insured) Lic# 938589.

Please see Exhibit D for completed Questionnaire/Contractor’s Qualifications Statement (Exhibit “C”) for both TIBA and BES. See References in Section e. Experience and References.

ATTACHMENT 3
565 W. Lambert Rd., Brea, CA 92821– www.tibaparking.com – 877.914.2837 e. Experience and References
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 e. Experience and References
Company shall provide at least five (3) references, within the past five (5) years, of clients for whom services have been performed that are comparable in quality and scope to that specified in this RFP. References will be scored in this RFP.

City must be provided current contact information to score.

The Proposal must demonstrate that the Company, or its key personnel, has at least five (5) years’ of experience, within the past ten (10) years with a legally registered business name, that provides services of a similar type and scope as described in the Scope of System (Exhibit “A”). A Company shall not have filed for bankruptcy under any business name over the past five (5) years.

TTIBAA hass successfullyy installedd moree thann 8000 systemss throughoutt thee U.S.. (3,000++ Worldwide). We have separated ourselves from traditional Legacy PARCS providers because of our strong focus on our customer’s needs. This partnership approach has helped us develop specific solutions for a variety of parking markets including Municipalities, Hotels, Hospitals, Airports, Universities , and Mixed Use Facilities.

Wee havee aa growingg listt off satisfiedd partnerss andd havee providedd fivee (5)) Municipall andd threee (3)) additionall Locall Californiaa Projectss ass referencess forr thiss project. TIBA has been in business providing PARCS since 1986 and has not filed bankruptcy under any business name.

Notable TIBA Municipal Clients
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Municipal Project References

1. City of Pasadena – Pasadena, California

2. City of Kansas City Municipal Garages – Kansas City, Missouri

3. City of St. Louis – St. Louis, Missouri
Project Overview:

Contract Value: $3.6M
Date of Installation Start: 9/18/19
Date of Installation Final Completion: In Progress
Annual Revenue Collection (PARCS): Contact for Info
Total Number of Facilities: 8
Total Number of Entry Lanes: 25
Total Number of Exit Lanes: 31
Total Number of Nested Areas: 1
Total Number of Parking Spaces: 5,341
Total Number of Pay-on-Foot Stations: 14
Preventative Maintenance Contract: Yes
Project Overview:

Contract Value: $2M
Date of Installation Start: 3/1/17
Date of Installation Final Completion: 8/15/17
Annual Revenue Collection (PARCS): Contact for Info
Total Number of Facilities: 8
Total Number of Entry Lanes: 21
Total Number of Exit Lanes: 26
Total Number of Nested Areas: 1
Total Number of Parking Spaces: 5,050
Total Number of Pay-on-Foot Stations: 8
Preventative Maintenance Contract: Yes
Project Overview:

Contract Value: $950k
Date of Installation Start: 11/1/2016
Date of Installation Final Completion: 3/2/2017
Annual Revenue Collection (PARCS): Contact for Info
Total Number of Facilities: 5
Total Number of Entry Lanes: 10
Total Number of Exit Lanes: 12
Total Number of Nested Areas: N/A
Total Number of Parking Spaces: 3,200
Total Number of Pay-on-Foot Stations: 2
Preventative Maintenance Contract: Yes
Marissa Love – Parking Analyst
City Hall – 414 E. 12th Street
Kansas City, MO 64106
P: 816-513-2672
E: [email protected]
Carl Phillips – Director of Parking Division Operations 1200 Market Street Room 220
St. Louis, MO 63103
P: 314-622-4700
E: [email protected]
Jon Hamblen – Manager of Parking Services
221 E Walnut St.

Pasadena, CA 91101
P: 626-744-7463
E: [email protected]
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837

4. City of Durham – Durham, North Carolina

5. City of Charleston – Charleston, South Carolina
Please see Additional Local California Project References on the following pages.

Project Overview:

Contract Value: $1.2M
Total Number of Facilities: 7
Total Number of Entry Lanes: 12
Total Number of Exit Lanes: 12
Total Number of Nested Areas: 0
Total Number of Parking Spaces: 3,500
Total Number of Pay-on-Foot Stations: 10
Project Overview:

Contract Value: $2.6M
Date of Installation Start: 1/2018
Date of Installation Final Completion: In Progress
Annual Revenue Collection (PARCS): Contact for Info
Total Number of Facilities: 14
Total Number of Entry Lanes: 21
Total Number of Exit Lanes: 23
Total Number of Nested Areas: N/A
Total Number of Parking Spaces: 6,000
Total Number of Pay-on-Foot Stations: 2
Preventative Maintenance Contract: Install Phase
Thomas Leathers – Chief Parking Administrator
Park Durham
P.O. Box 1370
Durham, NC 27702
P: 919-560-4157
E: [email protected]
Mark Aakhus – City Real Estate Manager
2 George Street, Suite 2601
Charleston, SC 29401
P: 843-742-7402
E: [email protected]
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Additional Local California Project References

1. 127 Burchett & 801 N. Brand, Glendale
Contact Name: Michael Mattenson - MM Financial Advisors, Inc.

Title: Principal
Phone: 847-831-4003
Email: [email protected]
Address: 127 Burchett Street, Glendale, CA
Project Overview
Project Completed: 10/2018 Total Number of Parking Spaces: 2,458 Total Number of Entry Lanes: 5 Total Number of Exit Lanes: 4 Total Number of Nested Areas: 1 Total Number of Pay-on-Foot Stations: 2

2. Flyte, El Segundo
Contact Name: Jeff Okyle - Okyle Parking Consultancy, LLC Title: Principal
Phone: (310) 279-2744
Email: [email protected]
Address: 2222 East Imperial Highway, El Segundo, CA 90028 Project Overview
Project Completed: 10/2019 Total Number of Parking Spaces: 2,330 Total Number of Entry Lanes: 4 Total Number of Exit Lanes 5 Total Number of Pay-on-Foot Stations: 0

3. Tower at Sherman Oaks, 14724 Ventura Blvd
Contact Name: Sohal Islam – Motor Parks, LLC
Phone: 626-243-0500
Email: [email protected]
Address: 14724 Ventura Blvd., Suite 700, Sherman Oaks, CA 91403 Project Overview
Project Completed: 9/2019 Total Number of Parking Spaces: 503 Total Number of Entry Lanes: 2 Total Number of Exit Lanes 2 Total Number of Pay-on-Foot Stations: 1
The Company and subcontractors must include a response to the Questionnaire/Contractor’s Qualifications Statement items in their written proposal as listed in Exhibit “C”. The contracts/projects listed shall include client organization, date of service and the contact name, phone number and email address for the client’s project manager, and a brief description of the project including cost.

See Exhibit D for completed Questionnaire/Contractor’s Qualifications Statements ATTACHMENT 3
565 W. Lambert Rd., Brea, CA 92821– www.tibaparking.com – 877.914.2837 f. Evidence of Insurance
ATTACHMENT 3

ATTACHMENT 3

SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE

THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.

INSURER(S) AFFORDING COVERAGE
INSURER F :

INSURER E :

INSURER D :

INSURER C :

INSURER B :

INSURER A :

NAIC #
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(A/C, No):

FAX
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INSURED
REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be e ndorsed.

If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A st atement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).

THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS

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CONTINENTAL CASUALTY COMPANY 12/01/2018 (IIHFWLYH 'DWH

TIBA LLC,QVXUHG 1DPH

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Business Auto Policy
Policy Endorsement

CONTRACTORS EXTENDED COVERAGE ENDORSEMENT - BUSINESS AUTO PLUS I.

1. 2.
a.
b.
(1)
(2)

3. 4.

1. 2.

THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

This endorsement modifies insurance provided under the following:

BUSINESS AUTO COVERAGE FORM

LIABILITY COVERAGE
Who Is An Insured
The following is added to Section II, Paragraph A.1., Who Is An Insured:
a. Any incorporated entity of which the Named Insured owns a majority of the voting stock on the date of inception of this Coverage Form; provided that, b. The insurance afforded by this provision A.1. does not apply to any such entity that is an insured under any other liability "policy" providing auto coverage.

Any organization you newly acquire or form, other than a limited liability company, partnership or joint venture, and over which you maintain majority ownership interest.

The insurance afforded by this provision A.2.:

Is effective on the acquisition or formation date, and is afforded only until the end of the policy period of this Coverage Form, or the next anniversary of its inception date, whichever is earlier.

Does not apply to:

Bodily injury or property damage caused by an accident that occurred before you acquired or formed the organization; or
Any such organization that is an insured under any other liability "policy" providing auto coverage.

Any person or organization that you are required by a written contract to name as an additional insured is an insured but only with respect to their legal liability for acts or omissions of a person, who qualifies as an insured under SECTION II – WHO IS AN INSURED and for whom Liability Coverage is afforded under this policy. If required by written contract, this insurance will be primary and non-contributory to insurance on which the additional insured is a Named Insured.

An employee of yours is an insured while operating an auto hired or rented under a contract or agreement in that employee's name, with your permission, while performing duties related to the conduct of your business.
"Policy", as used in this provision A. Who Is An Insured, includes those policies that were in force on the inception date of this Coverage Form but:

Which are no longer in force; or
Whose limits have been exhausted.

Bail Bonds and Loss of Earnings
Section II, Paragraphs A.2. (2) and A.2. (4) are revised as follows:

In a.(2), the limit for the cost of bail bonds is changed from $2,000 to $5,000; and In a.(4), the limit for the loss of earnings is changed from $250 to $500 a day.

BUA 6075722614
Endorsement No: 8; Page: 1 of 4 Policy Page: 54 of 116
Underwriting Company: National Fire Insurance Company of Hartford, 151 N Franklin St, Chicago, IL 60606
Form No: CNA63359XX (04-2012)
Endorsement Effective Date:

Policy No:

Policy Effective Date: 12/01/2018Endorsement Expiration Date:
© Copyright CNA All Rights Reserved. Includes copyrighted material of the Insurance Services Office, Inc., used with its permission.

ATTACHMENT 3
Business Auto Policy
Policy Endorsement
C.

II.

B.
a.
b.

C.
a.

D.
a.
b.
c.
d.
e.
(1)
(2)
E.

Fellow Employee
Section II, Paragraph B.5 does not apply.

Such coverage as is afforded by this provision C. is excess over any other collectible insurance.

PHYSICAL DAMAGE COVERAGE
Glass Breakage – Hitting A Bird Or Animal – Falling Objects Or Missiles The following is added to Section III, Paragraph A.3.:

With respect to any covered auto, any deductible shown in the Declarations will not apply to glass breakage if such glass is repaired, in a manner acceptable to us, rather than replaced.

Transportation Expenses
Section III, Paragraph A.4.a. is revised, with respect to transportation expense incurred by you, to provide:
$60 per day, in lieu of $20; subject to
$1,800 maximum, in lieu of $600.

Loss of Use Expenses
Section III, Paragraph A.4.b. is revised, with respect to loss of use expenses incurred by you, to provide:
$1,000 maximum, in lieu of $600.

Hired "Autos"
The following is added to Section III. Paragraph A.:

5. Hired "Autos"
If Physical Damage coverage is provided under this policy, and such coverage does not extend to Hired Autos, then Physical Damage coverage is extended to:

Any covered auto you lease, hire, rent or borrow without a driver; and Any covered auto hired or rented by your employee without a driver, under a contract in that individual employee's name, with your permission, while performing duties related to the conduct of your business.

The most we will pay for any one accident or loss is the actual cash value, cost of repair, cost of replacement or $75,000, whichever is less, minus a $500 deductible for each covered auto.

No deductible applies to loss caused by fire or lightning.

The physical damage coverage as is provided by this provision is equal to the physical damage coverage(s) provided on your owned autos.

Such physical damage coverage for hired autos will:

Include loss of use, provided it is the consequence of an accident for which the Named Insured is legally liable, and as a result of which a monetary loss is sustained by the leasing or rental concern.

Such coverage as is provided by this provision will be subject to a limit of $750 per accident.

Airbag Coverage
The following is added to Section III, Paragraph B.3.:

The accidental discharge of an airbag shall not be considered mechanical breakdown.

BUA 6075722614
Endorsement No: 8; Page: 2 of 4 Policy Page: 55 of 116
Underwriting Company: National Fire Insurance Company of Hartford, 151 N Franklin St, Chicago, IL 60606
Form No: CNA63359XX (04-2012)
Endorsement Effective Date:

Policy No:

Policy Effective Date: 12/01/2018Endorsement Expiration Date:
© Copyright CNA All Rights Reserved. Includes copyrighted material of the Insurance Services Office, Inc., used with its permission.

ATTACHMENT 3
Business Auto Policy
Policy Endorsement
F.
c.
d.

G.
a.
b.
c.
d.
(1)
(2)
III.

1. a.
b.
(1)
(2)

2. IV.

Electronic Equipment
Section III, Paragraphs B.4.c and B.4.d. are deleted and replaced by the following:

Physical Damage Coverage on a covered auto also applies to loss to any permanently installed electronic equipment including its antennas and other accessories A $100 per occurrence deductible applies to the coverage provided by this provision.

Diminution In Value
The following is added to Section III, Paragraph B.6.:

Subject to the following, the diminution in value exclusion does not apply to:

Any covered auto of the private passenger type you lease, hire, rent or borrow, without a driver for a period of 30 days or less, while performing duties related to the conduct of your business; and
Any covered auto of the private passenger type hired or rented by your employee without a driver for a period of 30 days or less, under a contract in that individual employee's name, with your permission, while performing duties related to the conduct of your business.

Such coverage as is provided by this provision is limited to a diminution in value loss arising directly out of accidental damage and not as a result of the failure to make repairs; faulty or incomplete maintenance or repairs; or the installation of substandard parts.

The most we will pay for loss to a covered auto in any one accident is the lesser of:
$5,000; or
20% of the auto's actual cash value (ACV).

Drive Other Car Coverage – Executive Officers
The following is added to Sections II and III:

Any auto you don't own, hire or borrow is a covered auto for Liability Coverage while being used by, and for Physical Damage Coverage while in the care, custody or control of, any of your "executive officers", except:

An auto owned by that "executive officer" or a member of that person's household; or An auto used by that "executive officer" while working in a business of selling, servicing, repairing or parking autos.

Such Liability and/or Physical Damage Coverage as is afforded by this provision.

Equal to the greatest of those coverages afforded any covered auto; and Excess over any other collectible insurance.

For purposes of this provision, "executive officer" means a person holding any of the officer positions created by your charter, constitution, by-laws or any other similar governing document, and, while a resident of the same household, includes that person's spouse.

Such "executive officers" are insureds while using a covered auto described in this provision.

BUSINESS AUTO CONDITIONS
Duties In The Event Of Accident, Claim, Suit Or Loss
The following is added to Section IV, Paragraph A.2.a.:

BUA 6075722614
Endorsement No: 8; Page: 3 of 4 Policy Page: 56 of 116
Underwriting Company: National Fire Insurance Company of Hartford, 151 N Franklin St, Chicago, IL 60606
Form No: CNA63359XX (04-2012)
Endorsement Effective Date:

Policy No:

Policy Effective Date: 12/01/2018Endorsement Expiration Date:
© Copyright CNA All Rights Reserved. Includes copyrighted material of the Insurance Services Office, Inc., used with its permission.

ATTACHMENT 3
Business Auto Policy
Policy Endorsement
(4)
(6)
B.

E.
a.

Your employees may know of an accident or loss. This will not mean that you have such knowledge, unless such accident or loss is known to you or if you are not an individual, to any of your executive officers or partners or your insurance manager.

The following is added to Section IV, Paragraph A.2.b.:

Your employees may know of documents received concerning a claim or suit. This will not mean that you have such knowledge, unless receipt of such documents is known to you or if you are not an individual, to any of your executive officers or partners or your insurance manager.

Transfer Of Rights Of Recovery Against Others To Us
The following is added to Section IV, Paragraph A.5. Transfer Of Rights Of Recovery Against Others To Us:

We waive any right of recovery we may have, because of payments we make for injury or damage, against any person or organization for whom or which you are required by written contract or agreement to obtain this waiver from us.

This injury or damage must arise out of your activities under a contract with that person or organization.

You must agree to that requirement prior to an accident or loss.

Concealment, Misrepresentation or Fraud
The following is added to Section IV, Paragraph B.2.:

Your failure to disclose all hazards existing on the date of inception of this Coverage Form shall not prejudice you with respect to the coverage afforded provided such failure or omission is not intentional.

Other Insurance
The following is added to Section IV, Paragraph B.5.:

Regardless of the provisions of Paragraphs 5.a. and 5.d. above, the coverage provided by this policy shall be on a primary non-contributory basis. This provision is applicable only when required by a written contract.

That written contract must have been entered into prior to Accident or Loss.

Policy Period, Coverage Territory
Section IV, Paragraph B. 7.(5).(a). is revised to provide:
45 days of coverage in lieu of 30 days.

DEFINITIONS
Section V. paragraph C. is deleted and replaced by the following:

Bodily injury means bodily injury, sickness or disease sustained by a person, including mental anguish, mental injury or death resulting from any of these.

BUA 6075722614
Endorsement No: 8; Page: 4 of 4 Policy Page: 57 of 116
Underwriting Company: National Fire Insurance Company of Hartford, 151 N Franklin St, Chicago, IL 60606
Form No: CNA63359XX (04-2012)
Endorsement Effective Date:

Policy No:

Policy Effective Date: 12/01/2018Endorsement Expiration Date:
© Copyright CNA All Rights Reserved. Includes copyrighted material of the Insurance Services Office, Inc., used with its permission.

ATTACHMENT 3
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ATTACHMENT 3
565 W. Lambert Rd., Brea, CA 92821– www.tibaparking.com – 877.914.2837 g. Pricing
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 g. Pricing
All proposals submitted shall have a stated dollar bid amount for providing Work outlined in the Scope of System. All proposals shall include a breakdown of the costs. Include any cost and price information that would be contained in a potential agreement with the City. Include Prevailing Wage hourly rates and identified classifications for pricing the cost of additional services outlined in the RFP that are considered construction or Public Works. Fees must include all anticipated costs, including travel, per diem, and out of pocket expenses. Please note the City does not pay for services before it receives them. Therefore, do not propose contract terms that call for upfront payments or deposits.

TIBA has provided a comprehensive Price Proposal using the RFP’s Exhibit “F,” Pricing Sheet & Rates Form attached as a separate excel document in Planet Bids following RFP guidelines.

In addition, TIBA does not charge additional fees for updates, patches, or other minor modifications. These are performed quarterly. These functions would be covered by the proposed extended warranty after the initial warranty period expires.

See Exhibit H for a Recommended Spare Parts Inventory List. This list would be refined by the Project Manager after award of contract.

ATTACHMENT 3
565 W. Lambert Rd., Brea, CA 92821– www.tibaparking.com – 877.914.2837 h. Project Schedule
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 h. Project Schedule /Approach
The Company shall coordinate the installation of the PARCS with the City of Riverside. As part of the proposal, the Company shall submit a schedule identifying the phases listed below as well as other important milestones as Company may suggest using the Notice to Proceed as DAY 1. The schedule shall take into account the final system programming phase, manufacturing, installation, testing and system commissioning and training, identifying all items in the specifications. Please identify any items that are completed off site and, if so, indicate the location. a. Finalization of the Project’s PARCS Program
b. Submittals & Detailed Shop Drawings
c. Manufacturing
d. Testing
e. Installation
f. Final System Commissioning
g. Training
h. Web & Third-Party Application milestones
Weekly meetings will be conducted in order to review progress of the work schedule. Schedules of site work shall be submitted in advance for approval. Describe how the Company shall work with the City to coordinate the work schedule to minimize impacts and access to parking in the garages for the public. The Proposer shall also provide traffic controls necessary to safely direct on-street traffic and within the garages during the project.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Activities to Accomplish the Work
To ensure a successful project, TIBA will use a five-step process to implement the CITY OF RIVERSIDE PARCS Project.

This process is depicted below, and is followed by a discussion of each step and associated activities.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 TIBA’s Five-Step Process for the CITY OF RIVERSIDE PARCS Project Step 1: Project Initiation & Design
During this Step, TIBA will develop the strategies and create a detailed, actionable work plan that will be used to manage the project.

TIBA will begin project activities by conducting a kickoff meeting, to brief the entire project team (TIBA personnel, subcontractors, and CITY OF RIVERSIDE personnel) on the project requirements, review the processes for accessing/working at the CITY OF RIVERSIDE site, and provide an overview of the project steps for CITY OF RIVERSIDE to understand the steps we will take to complete the project.

We understand that sometimes the requirements for the traffic lanes and infrastructure may require slight modifications, and that we would need to verify infrastructure, lane equipment placement (within reasonable thresholds), and network design (where each components network run will terminate). TIBA will also provide CITY OF RIVERSIDE with technical drawing
updates, in accordance with deliverable requirements.

During this Step, we will conduct a detailed site visit, prior to beginning work activities, to ensure we have knowledge of each garage, traffic lane, available/existing conduit locations, and network rack location; and develop a plan for how we will complete the infrastructure for the CITY OF RIVERSIDE SITE.

A dedicated TIBA Project Manager will also develop the status reporting processes and a detailed Project Schedule and Risk Action plan that will enable the team to communicate effectively with the CITY OF RIVERSIDE and Project Stakeholders.

This Step is expected to take approximately 20 days.

Step 2: Purchasing & Logistics
During this Step, TIBA will place purchase orders for the hardware and software components comprising the PARCS solution. Our plan will be to order the components so they are delivered in a “just-in-time” fashion to minimize any inventory or space issues.

This Step is expected to take approximately thirty (30) days in total, from the first order of the components to the final shipment of the components.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Step 3: Installation and Commissioning
This Step will begin as soon as the materials have been delivered to the TIBA, Columbus OH Warehouse.

The installation process is divided into the following three (3) sub-tasks:
x OFF-SITE (TIBA OHIO): Lab Build-out, System Pre-Configuration, Testing and Certification x Phase 01: ON-SITE Infrastructure Installation, Network & Rack Installation x Phase 02: ON-SITE Technology (New Traffic lanes/POF Devices) Installation, SW Configuration OFF-SITE @ TIBA Laboratories in Columbus, Ohio; TIBA will perform an OFF- SITE Factory Acceptance Test (FAT) which will not only Pre-wire and Pre- configure CITY OF RIVERSIDE specified components and 3rd Party Products (such as SIP Intercoms and HID Readers) into each piece of lane equipment destined for the site, we will also demonstrate the operability of 100% of the PARCS components prior to their being installed ONSITE.

This testing and acceptance process will consist of a functional demonstration of all new field devices connected and integrated to the Parking Management System. TIBA will demonstrate (or simulate) the environmental conditions at the SITE, to demonstrate the parking operations and capabilities. By pre-configuring the traffic lanes and head- end equipment OFF-SITE, the amount of Installation Time and Integration Time spent ONSITE will be decreased so as to limit interference with normal daily parking operations as much as possible.

This step is estimated to take 18 days total.

Once on site, during Infrastructure Install
; TIBA’s Subcontractors will
install all conduit for new parking equipment location(s) (as required), and install CAT6 network cables for communications as well as any additional power cabling connections required in the lane, or at the Head End location. Once installed, the TIBA team(s) will perform extensive cable testing and labeling to ensure the infrastructure is installed properly and the project is ready for lane equipment installation to begin.

This step is estimated to take 50 days total and will be performed in parallel with the OFF-SITE FAT (above).

During PARCS Installation Phases, TIBA field engineers will install new traffic lanes in locations specified on the design drawings and configure network devices and configure CITY OF RIVERSIDE specific settings for traffic lane access identified during Project Initiation. TIBA integration specialists will also configure all of the required racks, servers, and software; and integrate the parking management software with the endpoint equipment and install the PARCS Client Workstation and Monitors to project specifications.

As part of this step, TIBA will conduct training to CITY OF RIVERSIDE operator and administrator personnel on the use of installed hardware and software. TIBA Operations Manuals will be distributed to these personnel and will constitute the basis of instruction for training accompanied by “hand’s on” training for the system specifically installed at the RIVERSIDE GARAGE SITES.

This Step will take approximately 78 days.
-
n
d
.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Step 4: Lane Acceptance Testing (LAT)
Testing will consist of verifying that all traffic lanes are working correctly with the appropriate ticket quality, payment functionality, validations applied, equipment operations, network performance, and the parking details being stored properly and produced in on-site Reports. TIBA will work with CITY OF RIVERSIDE to verify and document that all of the traffic lanes have been tested before they are released for operations.

This Step will take approximately two (2) days per lane.

Step 5: Operational System Acceptance
TIBA will perform system acceptance testing in accordance with the testing- related deliverables. TIBA will provide a system testing and commissioning written report as one of the deliverables to be submitted to CITY OF RIVERSIDE.

This report will contain information certifying that all equipment is performing according to the operational, technical contractual specifications, and regulatory requirements as outlined in the SOW.

TIBA will also ensure the equipment and software meet the requirements outlined in the technical specification. TIBA will provide a component spreadsheet identifying all traffic lanes and head-end equipment, and any other major project component that is to be tested and evaluated.

TIBA’s testing procedure will include checking the following:
x Hardware installation quality, wiring, terminations, and voltage supplies x Ticket Printing Quality and Reading Quality
x Intercom audio quality and remote gate vending from a central control center
x Verification of parking reports showing all CITY OF RIVERSIDE required information (revenue/movements/etc). x Alarm triggers available and functioning on the system in the event of equipment outages. x LPR quality and reporting functionality and reports per spec. x Demonstrate how functional and operational objectives in the RFP/Contract are met In addition, TIBA will certify CITY OF RIVERSIDE receives all user manuals, system documentation (including system settings, usernames, passwords, warranty information/certificates, and maintenance schedule and service contact numbers).

This Step will take approximately 30 days (per spec).

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Project Management Plan
TIBA’s planned Management structure for The City of Riverside has one specific goal in mind, that goal is to provide honest, accurate and detailed information to the customer during the design, testing, delivery, installation, warranty and service portions of a PARCS project initiative.

TIBA’s California Project Manager, Tony Massetti will be assigned the role of TIBA Project Manager for the PARCS Project. Tom Foster, the Executive Vice President of Service and Delivery is the TIBA Senior Executive that will be the point of escalation on project matters and provide corporate oversight throughout the Project. Tom and Tony are both experienced with many PARCS Projects over the years and will guide the City of Riverside PARCS Project to success.

Single Point of Contact day to day
TIBA plans a project with having one person who is responsible for the entire Project from contract signature to beginning of warranty. This single point of contact is responsible for ensuring the success of a Project. The person chosen in this case has experience with installing a PARCS solution, completing acceptance testing procedures and sign off from a client. Tony has over 7 years of experience in implementing large PARCS projects and has worked on many different City-wide PARCS implementations.

The City of Riverside PARCS Project Stakeholders and its PARCS Operators will interact directly with Tony as the TIBA representative throughout the design, development, testing and implementation of the new PARCS.

Single Point of Contact at the Executive Level
Experience has shown that it is important to identify a senior executive for higher level communication between the parties. This line of communication becomes important if the customer feels as if they are not receiving the information, they need from the assigned Project Manager, or if a legal/technical dispute has arose requiring immediate resolution.

Tom Foster as the Executive VP for Operations would be the point of contact for TIBA PARKING at the Executive Level with Tony Massetti reporting directly to him.

Local Presence & Resources
TIBA PARKING plans to utilize our local partner and TIBA parking resources which are based locally. Factory Acceptance testing, implementation, System Acceptance, warranty and maintenance services will all be the responsibility of TIBA.

The Factory Acceptance Test (FAT) will take place in our Columbus Ohio office location. All local resources are all factory authorized technicians and will be utilized for the purpose of installation, acceptance testing, service through the Warranty and extended maintenance time periods
The Project Manager Role includes:
x Managing the selection, procurement, and delivery of all PARCS Equipment for this project. x Managing the OFF-SITE FAT process and ensuring Pre-Wiring and Pre-Configurations of the PARCS equipment is fully completed and tested by Field Service Personnel prior to shipment to SITE. x Oversight and Management of the Electrical/Civil/Communications Subcontractors that will work for TIBA for this project. Will ensure that work is acceptable quality and timely completion. x Interface with The CITY OF RIVERSIDE and Project Stakeholders to ensure that all concerns are addressed, and any reported project risks are mitigated.
x Providing all appropriate project scheduling, planning, and reporting of information to the Customer.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Schedule Management:

TIBA shall schedule adequate resources to complete the job in a timely manner, this includes personnel, equipment, tools, and devices that are considered dependencies to complete task execution. The core project team will be 100% dedicated to the project. Task creation will be a collaborative effort that includes the Project Manager and the technical owner or executor of the task stated in the work plan. This collaboration enables realistic estimates, ownership and an understanding of how the task is integrated into the overall schedule. The Project Manager, Tony Massetti, will be responsible for the management, change, and control of the base lined schedule. Delays and variances will be addressed, and recommendations will be provided and instituted to maintain the base lined schedule timeline.

Significant deviations will be raised immediately as a project risk with special attention paid to impact (in time and cost) and mitigation.

Schedule Tracking and Reporting:

Schedule tracking will be a daily activity to check the start and finish times for all tasks to remind team members of those times and to avoid delays. The Project Manager will work with Customer to identify weekly and monthly report formats. In addition to reports, meetings or informal discussions may be required for clarification and open communication. These meetings should lead to timely management of the overall schedule and associated costs.

Subcontractor Management:

Subcontractors’ activities will be an integral part of the project master schedule. As such, they will be managed in a similar manner to all other TIBA project resources. The Project Manager will be responsible for managing the start of subcontractor activities, monitoring their progress in accordance with the master schedule, and approving the completion of their work. He will be available daily to resolve any conflicts or problems as they arise. The Project Manager will include specific details on each subcontractor regarding progress versus schedule, accomplishments, problems/problem mitigation, and near term objectives in his bi-weekly project meetings with Customer. The Project Manager will also impose the same safety and quality standards on all subcontractors that apply to the work performed by TIBA personnel.

Project Meetings:

TIBA plans to conduct weekly project meetings with CITY OF RIVERSIDE PARCS Project key personnel that will be scheduled around the convenience of the customer. TIBA understands that the work schedule, layout, coordination, and installation will need to be performed in a time and manner not to delay, interfere or encumber the operations and safety of the customer site and general public.

Project Master Schedule:

As a deliverable, within seven (7) calendar days after receiving a Notice to Proceed, TIBA will submit to the Customer, for their review and acceptance, a preliminary work schedule in the form of Microsoft Project and PDF formats or additional formats as agreed to from the customer.

High Level Project Schedule Sample shown on the next page. Full Detail provided as Exhibit C ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 High Level Project Schedule Sample – Full Detail provided as Exhibit D Estimated Key Project Activity and Dates comprising this program are shown below:

Key Project Activity Key Date(s)
Estimated Project Initiation 10/7/20
Procurement Phase 10/14/20 to 12/17/20
OFF-SITE FAT 12/21/20 to 12/29/20
Infrastructure Prep Work ONSITE 11/04/20 to 01/13/21
IT Headend Installation ONSITE 01/21/21 to 01/29/21
Garage 01 PARCS Installation 01/29/21 to 02/16/21
Garage 02 PARCS Installation 02/18/21 to 03/08/21
Garage 03 PARCS Installation 03/08/21 to 03/29/21
Garage 06 PARCS Installation 03/29/21 to 04/22/21
Garage 07 PARCS Installation 04/22/21 to 05/12/21
System Training Begins As Scheduled w Customer
30-day System Acceptance Testing 05/17/21 to 06/28/21
Acceptance and Turnover of System 07/05/21
The dates shown on the project schedule example and the key date’s table are estimated dates only but reflect general timeframes for similar work at other locations as a baseline that will be updated post-award. Actual task duration dates will be dependent on the contract signing date and CITY OF RIVERSIDE project management approval, prior to the commencement of work.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Risk Management
The risk management process is directed by the TIBA Project Manager and is supported at all levels of the TIBA team, from TIBA Senior Management down to the TIBA Field Service Technician. To manage risk during deployment, the Project Manager will analyze, identify, and assess potential risks and categorize them.

Further potential impacts and available mitigation measures are assigned, as well as a point of contact responsible for monitoring risks in their respective disciplines.

A risk register will be kept in which all the information related to the project risks are tracked. During the project duration, the risk register will be regularly updated.

The following stages are identified as part of the TIBA Risk Management Process:
¾ Risk Assessment
¾ Risks Evaluation
¾ Risk Response
¾ Risk Monitoring and Controls
A key element of our approach to risk management is the Risk Management Log. With it, TIBA will manage risks at the project level, review progress of items at weekly project meetings, and provide TIBA Senior Management visibility into the risks that threaten program success and ensure there are controls that are in place to prevent or mitigate those risks.

Transition & Traffic Coordination Plan
One of the most difficult tasks in migrating to a new PARCS as identified above is transitioning into the new System.

To address this TIBA plans to design with City Staff a “Traffic Coordination Plan” that will keep operational disruptions to a minimum. This plan’s goal is to consider the concerns of the Operations team and Parking Operator in dealing with operational concerns and requirements for maintaining current revenue control procedures.

Consideration for the coordination plan will be given to:
¾ Coordination of all activities with Parking Operations staff ¾ Minimize lane closures during installation of new equipment ¾ Prepare a work plan to schedule and minimize installation work around peak hours of operation, Holidays and Weekends.
¾ Having ticket validation during the period when we have two systems in a Facility ¾ Implementation of complete electrical and communication infrastructure before work in entry or exit lanes will occur
¾ Phasing of equipment implementation so that 1 entry will be installed with 1 exit.

The transition plan as identified in the project schedule considers:
¾ Factory Acceptance Testing of equipment
¾ Installation of the new network infrastructure and testing ¾ Installation of new Data Servers and testing
¾ Installation of new Credit Card servers and connection to clearing house for testing ¾ Coordination with the removal of the existing Parking and Revenue Control System ¾ Installation of new field equipment.

System testing is a critical item in the plan. Testing of the equipment in a factory setting (FAT) is important so that exact functionality is delivered to the site before any field equipment is even removed. Before the first Lane Acceptance Test ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 (LAT) occurs complete testing of the items identified above will occur to minimise issues occurring during the LAT and final Operational Test (OT).

There will be a significant amount of time when the City of Riverside will have two PARCS systems in operation with independent data servers’, workstations’, networks, intercoms and field equipment. The transition plan accounts for this time, as shown on the TIBA PARCS Schedule, while minimizing customer inconvenience or the ability of the Parking Operator to collect and reconcile parking revenues. The first part of the transition plan as identified in the Project Schedule identifies the installation of the network infrastructure followed by installation of the data servers and backend equipment such as Workstations and Supervisor stations. This will be followed by exchange of the intercom and related hardware. The final item to be installed will be the lane equipment. This allows for a thoroughly tested and working system leading to a successful OT test.

Parking Operator Training
The week (or scheduled date) prior to turnover of the NEW PARCS, TIBA will provide PARCS training to the Parking Operators for use of the new system using the Servers and Client PCs setup prior. The training agenda/schedule will be provided in advance notice to allow staff working in the area to be familiarized with the new PARCS Software/System.

Cashier and Pay Station Revenue Settlement Data
To ensure that the new PARCS as installed provides accurate and complete revenue information, TIBA Inc. is proposing that as part of the migration we would import open entry ticket transaction data from the current vendors System to TIBA. The goal will be to import this data automatically. This will reduce the number of exception transactions that the cashier will need to address in the lane and would allow better revenue management and reporting. The imported file provided by the City of Riverside PARCS Operator will need to be in a standard industrial format such as “comma delineated”. The transaction processed at the exit will be a manual process.

Customer Validation
With the installation of the Data Servers, it will also be possible to create validation tickets for the Parking Facilities. By providing a list of validation codes to the Cashiers it will be possible to process validations with the current PARCS manually and with all new equipment as it becomes available automatically. This provides the PARCS Operators with another source of income and better customer service. The validation coupons print a validation code on the validation with a barcode which is unique, e.g. validation code 25 could be programmed for 2 hours of free parking. A parking patron could use one or multiple validations. Use of the validations would be tracked as part of the shift reports.

Processing Transient Parking Patrons
Installation of a new PARCS will lead to less manual transactions being processed by the cashiers. The parking patrons should not see any change in their normal parking habits i.e. the transition will be as transparent as possible. The goal as identified in the schedule will be to limit the time period in each parking facility where the cashiers will have to process transactions manually. TIBA’s intent is to limit “negative reaction” to the new PARCS as much as possible during the migration phase.

The goal will be to immediately put a lane into service after all work has been completed and a lane acceptance test has occurred (LAT). It is important again to make sure everything is working in each lane before allowing parking patrons through. Once a Lane acceptance test is completed the new PARCS will provide the benefits of reduced queuing, quicker ticket processing and limited customer complaints.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Lane Switch over Approach and decommissioning of old equipment The first phase of the installation will begin with Daily Lot with 1 Reversible Lane (EN/EX) and 1 Entry Bus Lane, and 1 Exit Bus Lane (roughly half). This approach minimizes the amount of time the system is operating at a less-than full capacity. Upon completion of a successful LAT for the first set of lanes, the remaining PARCS lanes will be blocked off and all patrons will use the new TIBA lanes. The NEW TIBA System will begin use overnight during a one-night switch- over. The PARCS Operator will then being using the NEW TIBA PARCS System for this location. The remaining lanes can be brought online incrementally as soon as they are complete and successfully tested. This approach continues to the other lots individually until all lanes have been successfully converted.

Example Transition of PARCS Lanes:

Phase 01:
- Close Lane and Re-direct
traffic through existing
legacy PARCS Lanes.
-I n s t a l l T I B A P A R C S a n d
perform Lane Acceptance
Tests
Phase 02:
- Close Lanes and Re-direct
traffic through NEW TIBA
PARCS Lanes from Phase 01
(after LAT passed).
- Install remaining Lanes as
TIBA PARCS and perform
Lane Acceptance Tests
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Transition Schedule Style and Lane Acceptance Tests
The current PARCS Schedule, maintained by the TIBA Project Manager will show the Transition Dates for each location, using the Part A (1/2 legacy, 1/2 TIBA) and Part B (ALL TIBA) installation plan for each Garage/Lot location at City of Riverside.

Example of Transition of PARCS Lanes on TIBA Project Schedule (part A and part B of install):

At the end of each Part A installation there will be a Customized Lane Acceptance Test (LAT) for the site performed with attendance and approval of onsite PARCS Operators/Stakeholders. TIBA will schedule with the City of Riverside the overnight turnover to the NEW TIBA PARCS System.

See Excerpt from a Sample TIBA – Entry Lane Acceptance Test on the following page followed by an overview of TIBA’s Customer Training Program.

ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Customer Training Overview
In addition to a smooth installation, TIBA feels strongly about training every customer on the full use of their system. TIBA will design a detailed training plan that follows City of Riverside approved training plan format. Training will be provided on-site and TIBA will provide both an electronic version and hard copy of all training materials. After the first training, City of Riverside may request additional training during the course of the agreement.

TIBA also offers our clients a unique in-house training facility providing our customers with the opportunity to be trained on working lanes of TIBA equipment. We provide customized training for Managers/Supervisors, Cashiers, User/Operations Personnel, Administrative Personnel, and Maintenance personnel.

Please see a sample outline of our training agenda below followed by samples of our training presentation.

TIBA Training Phases: 1. Pre-Install, 2. Go-Live, and 3. Follow-Up.

Phase 1. Pre-Install Training- The pre-install training occurs no more than a few weeks before the initial install, and is conducted in a classroom setting at the TIBA office or agreed upon site. Our facility has lanes of working TIBA equipment that enables us to demonstrate the real-time interaction of the devices and SmartPark software. We coordinate this training with the staging of the customer's equipment where it is configured prior to being delivered to the site. This allows the customer to interact with their own devices and see what they are getting. TIBA highly encourages all of our customers to attend this training at our training facility.

The pre-install training session has a formal agenda that serves as a general guideline during the four-hour session. We consider this a train-the-trainer type of training. Items covered in this training include an overall view of the SmartPark software and its many available features and a high level discussion about the devices and how they communicate with each other and the software. We then go into more detail on specific functions of the system. In Access Control, we cover the maintenance and reporting of credentials & monthly parkers, including common options and troubleshooting procedures.

Revenue Control focuses on barcode tickets and transient transactions. We discuss how to view and interact with tickets both on the software and the hardware. The device portion includes clearing jams locally and remotely. We discuss setting up fee structures and how to enable special/temporary rates. We go through transactions on each of the pay devices and watch how they report in real time to the software. We show many of the reports and statistical screens that are available. Intermingled with those functions, we discuss Device Interaction and show how the operator can view and manage the different functions on the devices. We cover transactional counts and controls, as well the different areas of automation, including email notifications of alerts.

We demonstrate the different ways to control the gates & signage. We go into the many options for validations from the dedicated devices to the stickers & coupons to the electronic validations. We show how they work and how they are controlled through Security. Finally, we go over managing users and assigning permissions to various items within the software.

Phase 2. Go-Live Training - The go-live training is done on-site with the customer during and immediately following the install of the hardware. The timing and focus of this training varies, based on need and competence, with the goal of ensuring that the individuals who will operate the system can perform their jobs. We typically go over some basic set up ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 and get answers to any remaining configuration questions. We also make sure any needed validations are created during this time and the system is operating as expected.

Phase 3. Follow-Up Training - The follow-up training is scheduled when and where needed. TIBA prefers to revisit the classroom training a month or so after the customer has been using the installed equipment. This allows time for the customer to get used to the system and generate some meaningful questions. The agenda is entirely driven by the customer based on any remaining issues or operational challenges that may exist.

Sample Pre-Install Training Agenda:

Software & Reporting: Device Interaction: Gates:

Software Overview:

Send Rates & Validations
Service Mode
Transient & Monthly
Raise/Lower Gate & Check Status
Controller Functions
Park State
Sign Control & Counts
Power Switch
Facility Layout
Device Activity & Task Alerts
Software Messages
Validations Validations: Pay-On-Foot (POF):

Reports
Stickers & Coupons
Receipts & Coupons
Access Control: Security:

Bank Change
Parkers Set-Up
Users & Permissions
Clearing Jams
Company Set-Up Hardware:

Software Messages
Reports System Overview: Validation Hardware:

Revenue Control:

Lane Equip. & Communication
Printers
Ticket State
Servers/Software
Loading Paper/Clearing Jams
Receipts Lane Equipment Overview:

Validations
Special Rates
Communication Accessories
Ticket Look-Up/Activity
Servers/Software
Voice Annunciators
Fee Structure/Table
Payment/EMV
Card Readers
Reports
Intercoms
ATTACHMENT 3
TIBA LLC. – 2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com – 877.914.2837 Customer Training Presentation Samples (Samples show X30 Hardware) Customer Training – Hardware:

Complete versions of all Training Material will be provided by the Training Manager.

ATTACHMENT 3
2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com– 877.914.2837 Exhibit A – Manufacturer Data Sheets
ATTACHMENT 3
MP-60

ENTRY STATION
FAST

FLEXIBLE CREDIBLE
High-speed ticket issuance mechanism for fast vehicle
throughput
Supports ticketless entry via phone number, credit card, proximity card, barcode credential, and Bluetooth
High-resolution 10.1" color touch screen supports: ticketless, rate display, prepay options, and help services
Up to 5,000 tickets in one paper roll
Embedded Voice Over IP intercom and Pinhole IP camera
Numerous credit card solutions including: Mag-Stripe, P2PE EMV with or without pin pad, and NFC
Various access credentials include: LPR, HID Proximity, Mifare, Mag-Stripe Room Key, QR barcodes, BLE, AVI, and drivers license
Controls barrier gates, electronic signage, lane counts, and more Surge protection built in
Rugged, tamper-resistant stainless steel housing
O/S less embedded technology
FCC, CE, UL, CSA certiąed
PCI 3.2 compliant
ADA compliant
About the New TIBA X60 Series.

Smarter and faster than ever with new product architecture.

Increased security to protect your data.

Connectivity using native TCP/IP and RS485.

User engagement through extra-large, high contrast touch screen.

Easy to install, service, and maintain.

Backward compatibility. Seamlessly mix X30 and X60 devices.

New technology. More features at a lower cost of ownership. * Not all features are available or standard in all regions.

Check with your local TIBA representative for availability.

ATTACHMENT 3
MP-60 ENTRY STATION

FEATURES
Driver Instruction Display
Ticket Issuing
Card Holder Access
LPR Imaging
Barcode Scanner

Data Line Surge Protection
Heater and Thermostat
Hotel Room Keys
Pin Hole Camera
Intercom

10.1" high-resolution color touch screen display
Thermal ticket printer, roll supports up to 5,000 paper tickets Bluetooth, Proximity, Mifare, AVI, barcode
Supported
Reads multiple barcode formats - 1D & 2D, QR, PDF417, and more. Supports various barcode credentials via mobile
device or paper
Built-in
Supported
Supported
Built-in
Built-in VoIP

OPERATIONS
Processor
Operating System
Communication and Network
Built-In Clock
Off-Line Operation
Remote Monitoring
High-speed embedded industrial processor
O/S Less
Native TCP/IP Ethernet, or RS-485 Communication
Lithium-ion battery
Off-line functionality supported
Real-time transaction and events monitoring via Facility Management System

HOUSING
Construction
Measurements
Weight
Color (Housing)
Faceplate
Locks
Stainless steel

14.9" (37.8 cm) W; 12.4" (31.5 cm) D; 49.9" (126.7 cm) H Dependent on components selected
Standard: White RAL 9010
High-grade epoxy-based TIBA standard or custom design
Keyed device lock

ELECTRICAL
Voltage
Current
Power Consumption
100-240 VAC, 50-60 HZ

6.5A approximate max. (with heater)
640W (with heater)

ENVIRONMENTAL CONDITIONS
Operating Temperature
IP Rating
-4
o
to 122
o
F (-20
o
to 50
o
C) with heater
54 REGULATORY
Safety
EMC
UL 60950-1:2007
CAN/CSA-C22.2 No. 60950-1-07
CE, FCC Part 15, Subpart B, Class B
USA
2228 Citygate Drive
Columbus, Ohio 43219
T: +1 (614) 328-2040 F: +1 (614) 864-2153
866-901-8883 Toll Free
ISRAEL
17 Hamefalsim Street
Petah-Tikva, Israel 4951251
T: +972-3619-9777 F: +972-3-905-4306
www.tibaparking.com [email protected]

10.31.19 ATTACHMENT 3
SW-60

EXIT STATION
FAST

FLEXIBLE CREDIBLE
In-lane ticket processing & pay station designed for high- throughput unattended parking operations
Supports ticketless exit via phone number, credit card, proximity card, barcode credential, and Bluetooth
Calculates and displays parking fees
High-resolution 10.1" color touch screen supports: ticketless, rate display, prepay options, and help services
Prints patron receipt on demand
Embedded Voice Over IP intercom and Pinhole IP camera
Numerous credit card solutions including: Mag-Stripe, P2PE EMV with or without pin pad, and NFC
Various access credentials include: LPR, HID Proximity, Mifare, Mag-Stripe Room Key, QR barcodes, BLE, AVI, and drivers license
Supports validation barcode stickers and coupons, reservations, and vouchers
Controls barrier gates, electronic signage, lane counts, and more Surge protection built in
Rugged, tamper-resistant stainless steel housing
O/S less embedded technology
FCC, CE, UL, CSA certiąed
PCI 3.2 compliant
ADA compliant
About the New TIBA X60 Series.

Smarter and faster than ever with new product architecture.

Increased security to protect your data.

Connectivity using native TCP/IP and RS485.

User engagement through extra-large, high contrast touch screen.

Easy to install, service, and maintain.

Backward compatibility. Seamlessly mix X30 and X60 devices.

New technology. More features at a lower cost of ownership. * Not all features are available or standard in all regions.

Check with your local TIBA representative for availability.

ATTACHMENT 3
SW-60 EXIT STATION

FEATURES
Driver Instruction Display
Ticket Veriﬁer
Card Holder Access
LPR Imaging
Barcode Scanner

Receipt Printer
Data Line Surge Protection
Heater and Thermostat
Hotel Room Keys
Pin Hole Camera
Intercom
Credit Card Payments

10.1" high-resolution color touch screen display
Barcode scanning or motorized barcode ticket reader
Bluetooth, Proximity, Mifare, AVI, barcode
Supported
Reads multiple barcode formats - 1D & 2D, QR, PDF417, and more. Supports various barcode credentials via mobile
device or paper
For receipts and lost tickets
Built-in
Supported
Supported
Built-in
Built-in VoIP
Mag-Stripe, P2PE EMV with or without pin pad, NFC

HOUSING
Construction
Measurements
Weight
Color (Housing)
Faceplate
Locks
Stainless steel

14.9" (37.8 cm) W; 13.1" (33.27 cm) D; 49.9" (126.7 cm) H Dependent on components selected
Standard: White RAL 9010
High-grade epoxy-based TIBA standard or custom design
Keyed device lock

ELECTRICAL
Voltage
Current
Power Consumption
100-240 VAC, 50-60 HZ

6.5A approximate max. (with heater)
650W (with heater)

ENVIRONMENTAL CONDITIONS
Operating Temperature
IP Rating
-4
o to 122oF (-20o to 50oC) with heater
54 REGULATORY
Safety
EMC
UL 60950-1:2007
CAN/CSA-C22.2 No. 60950-1-07
CE, FCC Part 15, Subpart B, Class B
USA
2228 Citygate Drive
Columbus, Ohio 43219
T: +1 (614) 328-2040 F: +1 (614) 864-2153
866-901-8883 Toll Free
ISRAEL
17 Hamefalsim Street
Petah-Tikva, Israel 4951251
T: +972-3619-9777 F: +972-3-905-4306
www.tibaparking.com [email protected]

10.31.19 ATTACHMENT 3
CPS-60

CREDIT CARD PAY STATION
FAST

FLEXIBLE CREDIBLE
High-resolution 10.1" color touch screen supports: ticketless, rate display, prepay options, and help services
Print patron receipt on demand
Supports ticketless operations
Embedded Voice Over IP intercom and Pinhole IP camera
Numerous credit card solutions including: Mag-Stripe, P2PE EMV with or without pin pad, and NFC
Various access credentials include: LPR, HID Proximity, Mifare, Mag-Stripe Room Key, QR barcodes, BLE, and AVI
Supports validation barcode stickers, coupons, vouchers, and drivers license
Monthly recharge options
Surge protection built-in
Rugged, tamper-resistant stainless steel housing
O/S less embedded technology
FCC, CE, UL, CSA certiąed
PCI 3.2 compliant
ADA compliant
About the New TIBA X60 Series.

Smarter and faster than ever with new product architecture.

Increased security to protect your data.

Connectivity using native TCP/IP and RS485.

User engagement through extra-large, high contrast touch screen.

Easy to install, service, and maintain.

Backward compatibility. Seamlessly mix X30 and X60 devices.

New technology. More features at a lower cost of ownership. * Not all features are available or standard in all regions.

Check with your local TIBA representative for availability.

ATTACHMENT 3
CPS-60 CREDIT CARD PAY STATION

FEATURES
Driver Instruction Display
Ticket Veriﬁer
Barcode Scanner
Receipt Printer
Hotel Room Keys
Customer Display
Intercom
Surge Protection
Credit Card Payments

10.1" high-resolution color touch screen display
Barcode scanning or motorized barcode ticket reader
Reads multiple barcode formats - 1D & 2D, QR, PDF417 and more. Supports various barcode credentials via mobile
device or paper.

For receipts and lost tickets
Supported
Hi-resolution TFT color display
Built-in VoIP
Built-in
Mag-Stripe, P2PE EMV with or without pin pad, NFC

HOUSING
Construction
Measurements
Weight
Color (Housing)
Faceplate
Locks
Stainless steel

14.0" (35.6 cm) W; 18.7" (47.6 cm) D; 49.9" (126.7 cm) H Dependent on components selected
Standard: White RAL 9010
High-grade epoxy-based TIBA standard or custom design
Keyed device lock

ELECTRICAL
Voltage
Current
Power Consumption
100-240 VAC, 50-60 HZ

6.5A approximate max. (with heater)
640W (with heater)

ENVIRONMENTAL CONDITIONS
Operating Temperature
IP Rating
-4
o to 122oF (-20o to 50oC) with heater
54 REGULATORY
Safety
EMC
UL 60950-1:2007
CAN/CSA-C22.2 No. 60950-1-07
CE, FCC Part 15, Subpart B, Class B
USA
2228 Citygate Drive
Columbus, Ohio 43219
T: +1 (614) 328-2040 F: +1 (614) 864-2153
866-901-8883 Toll Free
ISRAEL
17 Hamefalsim Street
Petah-Tikva, Israel 4951251
T: +972-3619-9777 F: +972-3-905-4306
www.tibaparking.com [email protected]

10.31.19 ATTACHMENT 3
APS-60
Pay on Foot
FAST

FLEXIBLE CREDIBLE
Handles transient and monthlies parking payments
High-throughput full unattended opperation
Constructed to handle payments by coins, cash, credit cards, online and paper validation
Calculates and displays parking fees
Supports ticketless operation
High-resolution 15" color touch screen supports: ticketless, rate display, prepay options, and help services
Prints patron receipt on demand
Embedded SIP Voice Over IP intercom and Pinhole IP camera Two or three denomination bill dispenser or recycler
Numerous credit card solutions including: Mag-Stripe, P2PE EMV with or without pin pad, and NFC
Various access credentials include: HID Proximity, Mifare, Mag-Stripe Room Key, QR barcodes, drivers license and club membership card
Supports validation barcode stickers and coupons,
reservations, vouchers
Rugged, tamper resistant stainless steel housing
O/S less embedded technology
FCC, CE, UL, CSA certiąed
PCI 3.2 compliant
ADA compliant
About the New TIBA X60 Series.

Smarter and faster than ever with new product architecture.

Increased security to protect your data.

Connectivity using native TCP/IP and RS485.

User engagement through extra-large, high contrast touch screen.

Easy to install, service, and maintain.

Backward compatibility. Seamlessly mix X30 and X60 devices.

New technology. More features at a lower cost of ownership. * Not all features are available or standard in all regions.

Check with your local TIBA representative for availability.

ATTACHMENT 3
APS-60 PAY ON FOOT

FEATURES
Driver Instruction Display
Ticket Issuing
Card Holder Credientials
Receipt Printer
Barcode Scanner

Data Line Surge Protection
Heater and Thermostat
Hotel Room Keys
Pin Hole Camera
Intercom
Credit Card Payments
15" high-resolution color touch screen display
Thermal ticket printer, roll supports up to 1,850 paper receipts
Proximity, Mifare, barcode, room key and membership card For receipts and lost tickets
Reads multiple barcode formats - 1D & 2D, QR, PDF417, and more. Supports various barcode credentials via mobile
device or paper
Built-in
Supported
Supported
Built-in
SIP Built-in VoIP
Mag-Stripe, P2PE EMV with or without pin pad, NFC

HOUSING
Construction
Measurements
Weight
Color (Housing)
Faceplate
Locks
Stainless steel

27.5" (70 cm) W; 19.06" (48.42 cm) D; 55.11" (140 cm) H Dependent on components selected
Standard: White RAL 9010
High-grade epoxy-based TIBA standard or custom design
Keyed device lock

ELECTRICAL
Voltage
Current
Power Consumption
100-240 VAC, 50-60 HZ

5.3A approximate max. (with heater)
650W (with heater)

ENVIRONMENTAL CONDITIONS
Operating Temperature
IP Rating
-4
o to 122oF (-20o to 50oC) with heater
54 REGULATORY
Safety
EMC
UL 60950-1:2007
CAN/CSA-C22.2 No. 60950-1-07
CE, FCC Part 15, Subpart B, Class B
USA
2228 Citygate Drive
Columbus, Ohio 43219
T: +1 (614) 328-2040 F: +1 (614) 864-2153
866-901-8883 Toll Free
ISRAEL
17 Hamefalsim Street
Petah-Tikva, Israel 4951251
T: +972-3619-9777 F: +972-3-905-4306
www.tibaparking.com [email protected]
Diagram measurments shown in mm.

ATTACHMENT 3
CT-60

POINT OF SALE
FAST

FLEXIBLE CREDIBLE
Multi-user cashier station with dual cash drawer support High-resolution 10.1" color touch screen
Built-in Mag-Stripe card reader
Built-in thermal receipt printer (2.25" paper width)
Supports optional fee display and barcode reader
,ate control with up to four trafąc lanes
Numerous credit card solutions including: Mag-Stripe, P2PE EMV with or without pin pad, and NFC
Rates can be fully programmed (password protected)
Up to 18 pre-conągured special buttons
PCI 3.2 compliant
FCC, CE, UL, CSA certiąed
About the New TIBA X60 Series.

Smarter and faster than ever with new product architecture.

Increased security to protect your data.

Connectivity using native TCP/IP and RS485.

User engagement through extra-large, high contrast touch screen.

Easy to install, service, and maintain.

Backward compatibility. Seamlessly mix X30 and X60 devices.

New technology. More features at a lower cost of ownership. * Not all features are available or standard in all regions.

Check with your local TIBA representative for availability.

CREDIB LE
t
ATTACHMENT 3
CT-60 POINT OF SALE

FEATURES
Driver Instruction Display
Credit Card Reader
Receipt Printer
Barcode Scanner

Cashier Drawer
Validation Keys
Customer Fee Display
Gate Control
Card Holder Access

10.1" high-resolution color touch screen display
Mag-Stripe, P2PE EMV with or without pin pad, NFC
Thermal printer; 2.25" paper width
Reads multiple barcode formats - 1D & 2D, QR, and more.

Supports various barcode credentials via mobile device or paper
Up to two drawers
18 dedicated programmable virtual validation keys; 99
additional validations supported
Supported
Up to four lanes
Integrated with LPR and multiple card reader types

OPERATIONS
Processor
Communication and Network
Built-In Clock
Off-Line Operation
Remote Monitoring
Industrial controller with built-in operating system
Native TCP/IP Ethernet, or RS-485 Communication
Lithium ion battery
Off-line functionality supported
Real-time transaction and events monitoring via Facility Management System

HOUSING
Construction
Measurements
Weight
Color (Housing)
Stainless steel

16.1" (41 cm) W; 14.2" (36 cm) D; 35.8 (91 cm) H
Dependent on components selected
Standard: White RAL 9010

ELECTRICAL
Voltage
Current
Power Consumption
100-240 VAC, 50-60 HZ

1.35 approximate
135W

ENVIRONMENTAL CONDITIONS
Operating Temperature -4o to 122oF (-20o to 50oC) with heater

REGULATORY
Safety
EMC
UL 60950-1:2007
CAN/CSA-C22.2 No. 60950-1-07
CE, FCC Part 15, Subpart B, Class B
USA
2228 Citygate Drive
Columbus, Ohio 43219
T: +1 (614) 328-2040 F: +1 (614) 864-2153
866-901-8883 Toll Free
ISRAEL
17 Hamefalsim Street
Petah-Tikva, Israel 4951251
T: +972-3619-9777 F: +972-3-905-4306
www.tibaparking.com [email protected]

SOFTWARE FEATURES
Reporting

Pricelists
Cashiers
Multiple reports are accessible via FMS. POS supports
various local reports, as Cashier shift and detailed receipt report
Advanced pricelist management
Cashier management for up to 128 cashiers with security access levels

10.31.19 ATTACHMENT 3
MC-60

PARCS MASTER CONTROLLER
FAST

FLEXIBLE CREDIBLE
Local embedded centralized processing unit for facility edge device management and standalone operation
Processes and distributes thousands of data transactions, events, and statuses from hundreds of edge devices
Compact, slim design
Processes transactions without dependency on the cloud
management platform
Handles and process validations, cash transactions, credit card transactions, and count information
High-resolution 7" color touch screen panel for easy
conąguration
Easily connects anywhere on the local network via native ethernet
Includes local cardholder database for off-line standalone operation
FCC, CE, UL, CSA certiąed
PCI 3.2 compliant
O/S less embedded technology
About the New TIBA X60 Series.

Smarter and faster than ever with new product architecture.

Increased security to protect your data.

Connectivity using native TCP/IP and RS485.

User engagement through extra-large, high contrast touch screen.

Easy to install, service, and maintain.

Backward compatibility. Seamlessly mix X30 and X60 devices.

New technology. More features at a lower cost of ownership. * Not all features are available or standard in all regions.

Check with your local TIBA representative for availability.

LLLLLLLER
ATTACHMENT 3
MC-60 MASTER CONTROLLER

FEATURES
Customer Display
Design
Placement

7.0" high-resolution color touch screen display
Low proﬁle, slim
Designed for inside a server room or into an edge device

OPERATIONS
Processor
Communication and Network
Built-In Clock
Remote Monitoring
Embedded industrial controller
TCP/IP Ethernet, or RS-485 Communication
Lithium-ion battery
Real-time transaction and events monitoring via Facility Management System

HOUSING
Construction
Measurements
Color (Housing)
Aluminum

8.5" (21.6 cm) W; 6.2" (15.7 cm) D; 1.84" (4.6 cm) H
Black

ELECTRICAL
Current
Power Consumption
3A (Max)
Up to 15W

ENVIRONMENTAL CONDITIONS
Operating Temperature 32o to 122oF (0o to 50oC)

REGULATORY
Safety
EMC
UL 60950-22, UL62386-1
CAN/CSA-C22.2 No. 623681-1
EUROPE EN55032, EN55024
AUS CISPR32
CE, FCC Part 15, Subpart B, Class B
USA
2228 Citygate Drive
Columbus, Ohio 43219
T: +1 (614) 328-2040 F: +1 (614) 864-2153
866-901-8883 Toll Free
ISRAEL
17 Hamefalsim Street
Petah-Tikva, Israel 4951251
T: +972-3619-9777 F: +972-3-905-4306
www.tibaparking.com [email protected]

2.28.2020
ATTACHMENT 3

PARKING PRO-M-T

VEHICLE BARRIER
∙ 1.3 Seconds opening speed
∙ Seamless integration via communication
∙ Real-time monitoring and control
∙ Remote diagnostics via SmartPark FMS
∙ Supports up to 4 loop detectors
∙ Configurable for auto opening on
power failure
∙ Low power consumption
∙ Articulated gate-arm option
∙ Lighted gate-arm option
∙ Break-away flange option
∙ Red dot design award winner
∙ MCBF of 10 mio. Cycles
FEATURES*
* Not all features are available or standard in all regions.

Check with your local TIBA representative for availability.

APPLICATIONS & USES
Hotel,
Valet, event
operations
Residential,
commercial
complexes
Sport arenas,
convention
centers
University,
medical
campuses
Mixed usage
facilities
Airports,
other transport
facilities
Municipal
properties
Shopping
malls
The Parking Pro-M-T Vehicle Barrier, sets
the industry’s standard for controlling vehicular access through your managed parking facility.
$GUVKPENCUURGTHQTOCPEGHQTJKIJVTCHƂERCTMKPICRRNKECVKQPU2CTMKPI Pro-M-T barriers delivers ultra-fast 1.3 second opening time, high reliability and superior quality.

With TIBA, Intelligent serial communication makes for pain free installation and on-site troubleshooting. As a fully integrated part of a TIBA managed parking facility, Parking Pro-M-T barriers provides real-time remote control, operations, monitoring and diagnostics, all through TIBA’s SmartPark FMS management software.

Parking Pro-M-T barriers support selectable opening & closing times, auto-open on loss of power, up to four integrated loop detectors and programmable I/O allocation.

Choose between straight, articulated, and lighted barrier arms options.

The Parking Pro-M-T barriers – easy to install, practical to maintain, simple to manage. The right solution for car park operators that need easy and reliable vehicle access control.

ATTACHMENT 3

FEATURES
Opening/closing time 1.3 Seconds
Lane width 10 or 12 ft (3m or 3.6m)
MicroBoom 12 ft Standard
Articulated boom Optional
Control unit modularly extendable Standard
Integrated 2-channel loop detector Standard
Additional 2-channel loop detector Optional
Integrated Serial communication Standard
Variable I/O allocation Standard
Opening/closing times selectable Standard
Number of digital Inputs 8
Number of relay/digital outputs 6/4
Solar/battery option Optional

OPERATIONS
Drive unit MHTM ™ MicroDrive
Embedded control unit MGC Pro
5RGEKƂGFPWODGTQHE[ENGU /KQ
Duty cycle 100%

HOUSING
Standard colors RAL 9010
Housing design Powder-coated aluminum
Base frame Powder-coated stainless steel
Measurements 12.4” (31.5 cm) width; 13.6”
(34.5 cm) depth; 43.9”
(111.5 cm) height
Weight without boom 97 Lbs. (44 kg)

ELECTRICAL
Supply voltage 85-264 VAC 50-60HZ
Power consumption max. 95 W
Current 1.2A

ENVIRONMENTAL CONDITIONS
Operating temperature -22° to 131° F (-30° to 55° C)
Water rating IP 54

REGULATORY
Safety ∙ UL 325 C22.2 No. 247, CE,
2004/108/EG, 2006/42/EG,
305/2011
EMC ∙ FCC Part 15, Subpart B
2228 Citygate Drive
Columbus, Ohio 43219 ∙ U.S.A.

T. +1 614 328 2040
F . +1 614 864 2153
www.tibaparking.com
ATTACHMENT 3

SMARTPARK

MANAGEMENT SOFTWARE
* Not all features are available or standard in all regions.

Check with your local TIBA representative for availability.

MONITORING

AND CONTROL
TIBA SmartPark incorporates
everything that property owners
and managers need in a facility
management system. SmartPark is
reliable, ﬂ exible and feature-rich and
does not require frequent and costly
upgrades to remain operational. The ultra-user-friendly software provides straightforward solutions to operational challenges and can be custom tailored for any type of
property: ofﬁ ce building, hotel, medical center or a
mix-use development. SmartPark is a scalable product
from a single facility to an entire city parking system.

With SmartPark, operators can monitor and
control all aspects of their facilities including
occupancy, system alarms, VMS signs,
GSWKROGPVUVCVWUCPFNCPGVTCHƂE6JG[ECP
also open/close barrier gates, restart lane
equipment, or even send a new fee to a pay
UVCVKQP#FFKVKQPCNN[MG[HCEKNKV[RGTUQPPGN
can receive email alerts and/or reports for
XKTVWCNN[CP[U[UVGOCEVKXKV[

APPLICATIONS & USES
Sport arenas,
convention
centers
University,
medical
campuses
Hotel,
Valet, event
operations
Residential,
commercial
complexes
#KTRQTVU
other transport
facilities
Mixed usage
facilities
Municipal
properties
Shopping
malls
ATTACHMENT 3
Web
Validation
Off-Line
Validation
On-Line
Validation
Pre-Paid
Chaser
Tickets
Discount
Stickers
Merchant
6+$#5OCTV2CTMQHHGTUCYKFGTCPIGQH
KPVGNNKIGPVXCNKFCVKQPUQNWVKQPU+P5OCTV2CTM
merchant accounts and sub-accounts are
ETGCVGFKPVJGFCVCDCUG#PWPNKOKVGFCOQWPV
of merchant accounts can be created in
5OCTV2CTM#FFKVKQPCNN[VJGXCNKFCVKQPV[RGU
CTGETGCVGFKGQPGJQWTHTGGFKUEQWPVQT
percentage discount, are created once and are
available and can be utilized by any merchant
CEEQWPV#HVGTVJGXCNKFCVKQPRTQƂNGUCTG
created they are available for all applications
including; barcode stickers, coupons (chaser
tickets), QR codes, online desktop units,
self-service units, off-line desktop units
CPFHQTYGDENKGPVCEEQWPVU

VALIDATION SOLUTIONS

REVENUE MANAGEMENT
SmartPark is your turn-key facility management
solution including real time transactions, ticket
tracking, occupancy counts, alarm monitoring,
parking rate programming, coupons,
validations, zone counts, sign controls
CPFOWEJOQTG
View alarms, revenues transactions, equipment
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HCEKNKV[QEEWRCPE[HTQOCUKPINGFCUJDQCTF
See it all locally, on the web and from
[QWTUOCTVRJQPG8CNKFCVKQPCPFEQWRQP
management and production is made simple
and cost effective with an integrated module
VJCVEQOGUUVCPFCTFYKVJ5OCTV2CTM
ATTACHMENT 3
SmartPark provides a full complement of reports for
all aspects of your facility including transient, monthly, XCNGVJQVGNRTGRCKFCPFGXGPVCEVKXKV[6+$#5OCTV2CTM provides real-time revenue reporting on a local and
GPVGTRTKUGUECNG#FFKVKQPCNN[5OCTV2CTMVTCEMUJQWTN[ occupancy, entry/exit statistics, transient transactions CPFEQPVTCEVCEVKXKV[#NNTGRQTVUECPDGGZRQTVGFVQ
GZEGNYQTF2&( VGZVƂNGUCPFQVJGTHQTOCVU
Parking access today requires a wide range of controls
and billing options that provide owners and facility
OCPCIGTUVJGƃGZKDNGUQNWVKQPUVQDTKPIKPPGYDWUKPGUU SmartPark is your enterprise parking access control
UQNWVKQP9JGVJGTKVo UCUKPINGOQPVJN[EQPVTCEVCEEQWPV or an entire company, SmartPark provides intuitive access EQPVTQNOCPCIGOGPV6 CMGCFXCPVCIGQHVJGNCVGUVCPF
ITGCVGUVETGFGPVKCNVGEJPQNQIKGUUWEJCU.24#8+34
CPFEJKRECTFVJGEJQKEGKU[QWTU5OCTV2CTMUWRRQTVU cardholder payments and value card re-charge at
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Standard Features:
∙ Debit/value card
∙ 6 GPCPVOCPCIGOGPV
∙ Shared accounts
∙ #WVQOCVKECEVKXCVKQP
∙ Corporate accounts

REPORTING

ACCESS CONTROL
ATTACHMENT 3

ADDITIONAL MODULES
www.tibaparking.com
USA
2228 Citygate Drive, Columbus, Ohio 43219
T. +1 614 328 2040 • F. +1 614 864 2153
ISRAEL
17 Ha-Mefalsim Street, Petah-Tikva 4951251
T. +972 3619 9777 • F. +972 3 905 4306
11/2018
Valet Parking
SmartValet is your turn-key valet solution for off-site valet parking, valet-assist within a garage CPFHTQPVFQQTJQVGNCRRNKECVKQPU5OCTV8CNGVHWNN[KPVGITCVGUXCNGVRCTMKPICPFUGNHRCTMKPI GHHGEVKXN[CPFCHHQTFCDN[5OCTV8CNGVVTCEMUCVVGPFCPVUXGJKENGUTGXGPWGCPFQXGTPKIJVJQVGN IWGUVRCTMKPI
LPR Systems
.24%QPPGEVKU[QWTXCNWGCFFGFNKEGPUGRNCVGTGEQIPKVKQPUQNWVKQP.24%QPPGEVKUTGNKCDNG CHHQTFCDNGCPFUGCONGUUN[KPVGITCVGUYKVJ5OCTVRCTM.24%QPPGEVKUCPGZEGNNGPVEJQKEGHQT CKTRQTVUQHƂEGDWKNFKPIUUJQRRKPIOCNNUOKZGFWUGFGXGNQROGPVUCPFWPKXGTUKVKGU Loyalty Programs
6+$#o UHTGSWGPVRCTMGTRTQITCOCNNQYUQYPGTUVQIKXGRCVTQPUTGYCTFRQKPVUHQTWVKNK\KPI VJGKTHCEKNKV[
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Hotel Guest Solutions
*QVGN%QPPGEVKUCUGCONGUUKPVGTHCEGVQVJGJQVGNRTQRGTV[OCPCIGOGPVU[UVGO 2/5
6JG
JQVGNCWVJQTK\GURCTMKPICVVJGHTQPVFGUMCPFKPUWTGUVJCVVJGIWGUVKUDKNNGF6JGIWGUVECP VJGPGPVGTCPFGZKVVJGHCEKNKV[YKVJVJGKTTQQOMG[6+$#CNUQHWPEVKQPUYKVJVJGPGY4(+& TQQOMG[U
Web Reservations
2TGRCKFRCTMKPITGUGTXCVKQPUKUQPGQHHCUVGUVITQYKPIRTQITCOUKPVJGKPFWUVT[9JGVJGT[QW WUGCRTGRCKFUGTXKEGQTJCXG[QWTQYPGEQOOGTEGYGDUKVG6+$#ECPUGCONGUUN[KPVGITCVG RTGRCKFYGDTGUGTXCVKQPUYKVJCUKPING6+$#2#4%5U[UVGONQECVKQPQTCPGPVKTGEKV[ Pay-By-Phone
/GVTQRQNKVCPCTGCUVJTQWIJQWV0QTVJ#OGTKECCTGKPVTQFWEKPI2C[$[2JQPGCUCRC[OGPV QRVKQPHQTRCTMKPIHGGU6+$#RWVUVJKUQRVKQPKPVJGQYPGTo UJCPFUVQMGGRWRYKVJVJG EQORGVKVKQP9JGVJGTKVo UCRTGRCKFTGUGTXCVKQPQTCEGPVTCNRC[OGPVQRVKQP6+$#KUVJG UOCTVEJQKEGHQT2C[$[2JQPG
ATTACHMENT 3

EVALIDATION

WEB VALIDATION SYSTEM
FEATURES*
* Not all features are available or standard in all regions.

Check with your local TIBA representative for availability. ∙ Motorized ticket printer/dispensor
∙ Supports multiple validations on a
single ticket
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campuses
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malls
ATTACHMENT 3
Authorization session opened
Main validations screen displays batch,
quantities, users and dates
Detailed reporting of validation usage
www.tibaparking.com
USA
2228 Citygate Drive, Columbus, Ohio 43219
T. +1 614 328 2040 • F. +1 614 864 2153
ISRAEL
17 Ha-Mefalsim Street, Petah-Tikva 4951251
T. +972 3619 9777 • F. +972 3 905 4306
1/2019
ATTACHMENT 3

ATTACHMENT 3
The REDcore lane appliance is a powerful edge device that aggregates u to 12 x REDvision, LPR and overview cameras. Preinstalled with the versatile REDnexus application it provides a gateway for seamless ntegration to Parking and Revenue Control Systems, VMS, PSIM or utilize full functionality as a standalone Access Control Solution hub.

Key Features:
8th Gen Intel core i3/i5/i7
Gigabit Network interface
Extended temperature for outdoor inst
Power Supply included
Small size fits in lane equipment
Ships with REDnexus and LPR licenses
3 year manufacturer warranty
Key Feature

8 th
Gen Intel core i3/i5/i7

Gigabit Network interface

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ATTACHMENT 3
Contactless Antenna
BRF210
Overview
Payment Express is the global leader in card acceptance systems for unattended cashless devices with over 30,000 machines connected to its network. Payment Express owns the hardware design, intellectual property and processor platform, ensuring end to end accountability from card swipe to bankcard provider.

The BRF210 is a Payment Express EMV Compliant Contactless Antenna. It is part of a modular unattended payment terminal combined with the SCR200 Secure Card Reader and or the SKP200 Key Pad and Display, to provide an unbeatable unattended solution for Chip and PIN environments.

In addition, you also beneﬁt from our comprehensive ﬂeet and transaction management tools, available in real time via the internet.

US:

[email protected]
www.paymentexpress.com
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ATTACHMENT 3

Windcave (formerly Payment Express) Certifications and Compliance

Windcave Limited is a Level 1 Service Provider and is compliant to PCI DSS Version 3.2 standard.

P2PE

ISO 9001 Accreditation - Windcave’s, Design and Manufacturing works to the highest Quality standards and holds a ISO 9001:2015 Quality Certification from JAS-ANZ.

View Windcave’s WCAG 2.0 Complaince Certificate on the following page

ATTACHMENT 3

Visit Windcave.com for more information
ATTACHMENT 3
STENTOFON | DATASHEET

IP DESKTOP MASTER

DISPLAY AND HANDSET

FEATURES
Large high contrast display with backlight for excellent readabilityƒ Four dynamic navigation keys for quick access to system menus and directory entriesƒ Queuing of calls according to priority and time of arrival, 256 priority levelsƒ Ten DAK keys provide single-touch access to stations, group calls, audio monitoring, public address ƒ zones, radio channels and telephone lines
Handset for conﬁdential conversationsƒ
Superb audio quality through wide bandwidth codec and high quality, high output power ampliﬁerƒ Integrated Web serverƒ
Remote software upgrade, conﬁguration and monitoringƒ

DESCRIPTION
The IP Desktop Master is a general purpose intercom station intended for use where a desktop station is the most practical choice. It features a large high contrast display with backlight which allows important information about connections to be shown very clearly. The station’s handset enables the user to have private conversations as well as loud speaking ones. Ten direct access keys (DAK) provide single-touch access to stations, group calls, audio monitoring, public address zones, radio channels and/or the opening of doors and gates.

The station connects directly to the IP network, making it easy to deploy anywhere at any distance. The built-in web server allows monitoring, conﬁguration and software updates over the IP network; making it the easiest way to maintain a remotely located station. Designed for CCoIP®, the station offers a set of critical communication features such as group call, call priority and override of handset and speaker volume. This enables the delivery of instant, efﬁcient and secure voice and data services in an IP environment. The station’s built-in 100 Mbps data switch in conjunction with the integrated ﬁrewall makes it easy and safe to connect an extra IP device directly to the station.

SPECIFICATIONS
Dimension (WxHxD) 8.86 x 2.95 x 6.93 inch.

Weight 630 g
Temperature range 0˚C - 55˚C, Non condensing 1008001000 ATTACHMENT 3
www.stentofon.com
STENTOFON products are developed and marketed by Zenitel Norway AS. The company’s Quality Assurance System is certiﬁed to meet the requirements in NS-EN ISO 9001:2002. ZENITEL NORWAY AS reserves the right to modify designs and alter speciﬁcations without prior notice, in pursuance of a policy of continuous improvement. © 2009 Zenitel Norway AS.

ORDER NUMBER DOC NO
[email protected] A105K10421 v.2.0

IP DESKTOP MASTER DISPLAY AND HANDSET

ORDER NUMBER DESCRIPTION SHIP WEIGHT
1008001000 IP Desktop Master, Display and Handset 1.75 lb. 1008091100 Wall Mounting Bracket for IP Desktop Station Note: An IP Station Licence is required for each IP station connected to the system.

The wall mounting bracket must be purchased separately. The station cable is included.

Power Power over Ethernet, IEEE 802.3 a-f, Class 0
Connectors RJ45 (Ethernet)
Display Backlit display, 35mm x 68mm (64 x 128 pixels) IP protocols IP v4 - TCP - UDP - HTTP – TFTP - RTP - RTCP -DHCP - DiffServ - TOS – STENTOFON CCoIP®
Audio technology Wideband 200 Hz - 7 kHz (G.722)
Telephony 3.4kHz (G.711)
Acoustic echo cancellation
Open duplex
Adaptive jitter ﬁlter
Handset and volume override
Audio output 1.5 Watt audio output, 85 dB audio pressure 1 m from speaker
Volume override
Installation Remote automatic software upgrade
Centralized provisioning
DHCP and static IP
Integrated web server
Operation Network supervision
VoIP statistics
Centralized monitoring
Tone test and line monitoring
Adaptive end node ﬁrewall
Advanced features Dual port Ethernet switch

MEASURE DRAWINGS

BRACKET
Size (WXHXD): 110 x 92 x 46 mm

WALL MOUNTING
Zenitel Norway AS
Sandakerveien 24C, P .O. BOX 4498 Nydalen
NO-0403 Oslo, Norway
Zenitel USA Inc. Kansas City
6119 Connecticut Ave., Kansas City
64120 Missouri, USA
ATTACHMENT 3
hidglobal.com

PHYSICAL ACCESS SOLUTIONS
ProxPoint® Plus
Reader

VALUE PRICED PROXIMITY CARD READER
HID’s ProxPoint® Plus reader combines multiple conﬁguration options with an attractive, inconspicuous design and economical price. Its secure potted electronics are ideal for both indoor and outdoor applications. Features a beeper and multicolor LED which can be host-and/or locally controlled. Enables various beeper and LED conﬁgurations, depending on individual site requirements.
Can read HID cards with formats up to 85 bits.
Designed for mounting directly onto metal with no
change in read range performance.
Available with either Wiegand or Clock-and-Data (magnetic stripe data) output. Compatible with all standard access control systems.
Aesthetic design available in two cover designs and in four colors to match any decor. Includes multilingual installation manual.

1.720 .660

3.135 2.690
ATTACHMENT 3
© 2011 HID Global Corporation. All rights reserved. HID and the HID logo are trademarks or registered trademarks of HID Global in the U.S. and/or other countries. All other trademarks, service marks, and product or service names are trademarks or registered trademarks of their respective owners.
20110606-proxpointplus-ds-en
North America: +1 949 732 2000
Toll Free: 1 800 237 7769
Europe, Middle East, Africa: +44 1440 714 850
Asia Paciﬁc: +852 3160 9800
Latin America: +52 55 5081 1650
hidglobal.com

SPECIFICATIONS
Indoor/outdoor Design – Sealed in a rugged, weatherized polycarbonate enclosure designed to withstand harsh
environments, providing reliable performance and a high degree of vandal resistance.
Easily Interfaced - Wiegand output model interfaces with all existing Wiegand protocol access control systems. Clock-and- Data (magnetic stripe) model interfaces with most systems that accept magnetic stripe readers.
Options – Custom label and custom embossing in housing FEATURES:
Security – Recognizes card formats up to 85 bits, with over 137 billion unique codes.
Audiovisual Indication – When a proximity card is presented to the reader, the red LED ﬂashes green and the beeper sounds. The multicolor LED and beeper can also be controlled individually by the host system.
Diagnostics – On reader power-up, an internal self-test routine checks and veriﬁes the setup conﬁguration, determines the internal or external control of the LED and beeper, and initializes reader operation. An additional external loop-back test allows for the reader outputs and inputs to be veriﬁed without the use of additional test equipment.
*Model Name Prox Point® Plus
Model Number 6005B Wiegand Interface
6008B Clock-and-Data Interface
**Read Range
ProxCard® II card - up to 3” (7.6 cm)
ISOProx® II card - up to 2.5” (6.35 cm)
DuoProx® II card – up to 2.5” (6.35 cm)
Smart ISOProx®/DuoProx® II cards – up to 2.5” (6.35 cm) Proximity & MIFARE® card - up to 2.5” (6.35 cm)
ProxCard® Plus card - up to 1.0” (2.5 cm)
ProxKey® II key fob - up to 1.5” (3.8 cm)
MicroProx® Tag - up to 2” (5.1 cm)
Mounting Unobtrusive design can be mounted directly onto metal such as door mullions.

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Dimensions 3.14” x 1.72” x 0.66”
(7.96 x 4.37 x 1.68 cm)
Power Supply 5-16 VDC, Linear supply recommended
Power
Requirements
(Standard
Power)
Current (DC)
Average 30 mA, Peak 75 mA
Operating
Temperature -22° to 150° F (-30° to 65° C)
Operating
Humidity 0-95% relative humidity noncondensing
Transmit
Frequency 125 kHz
Environmental IP55
Cable Distance Wiegand/Clock-and-Data Interface 500ft (150m) 22 AWG Termination Pigtail
Certiﬁcations
UL294/cUL (US), FCC Certiﬁcation (US), IC (Canada), CE (EU), C-tick (Australia, New Zealand),
SRRC (China), MIC (Korea), NCC (Taiwan), MIC (Japan), iDA (Singapore), RoHS Housing Material UL94 Polycarbonate
Warranty Lifetime
*Consult How to Order Guide for specific ordering instructions. **Dependent upon installation conditions
ATTACHMENT 3
parking technology: event + valet
20 Hurlbut St. West Hartford CT 06110
TF 877 ZIP PARK P 860 956 2500
E [email protected] I www.zippark.com
™
®
A complete operations
management system for
valet parking
Perfect for these facilities:
• hotels
• airports
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• shopping centers
• casinos
•ȒǔˡƬƺƫɖǣǼƳǣȇǕɀ
• convention centers
and many more
[ZP] valet parking
operations management system
Enhance the customer
experience
• Accept cash and EMV credit
card payments
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to speed deliveries
•ǔȸǣƺȇƳǼɵƬȒȇɎȸƏƬɎ
parking
Engage your team with
powerful tools
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ATTACHMENT 3
Product View NOTE: Sign image may not exactly represent the finished product. For illustration purposes only. 12202019 | DP
Seven Segment Display
Functions
9 1/8 in
24 in
25 1/8 in
30 in
5 1/2 in
3 3/4 in
PRODUCT ID: 37309
Space Available Sign
MODEL
SA2430GR-01

DIMENSIONS
24" H x 30" W x 5.5" D (est. 51.652 lbs)
CLASS
Class: SA Series
Control Method: Communication interface with a parking system, compatible with 7,%$3DUNLQJ6\VWHPV.

CONSTRUCTION
Cabinet: Corrosion resistant, extruded aluminum frame with a hinged face. 5.5" deep, mitered construction. LED displays are attached using sign-in-sign construction. Moisture absorbent interior coating.

Face Material: 1/8" thick routed aluminum panel.

Faces: Single faced sign
Finish: Duranodic Bronze
Number of Displays: (1)

ELECTRICAL
Input Voltage: 120-277 VAC
UL/cUL Listed: Listed for wet locations

MESSAGE
Color: White reflective vinyl (7812)
Display Type: 1026 Green 7-Seg
Font: Swiss 721 Bold BT
Sign Messages: See message table below

MESSAGE COLOR HEIGHT AMPS

3.75" 0.000-0.000Spaces Available
4-Digit Seven Segment Display
White Reflective Vinyl
GreenWide Angle LEDs 7.5", 6.0" 0.315-0.136
NOTE: Above messages are independently controlled.

Signal-Tech
4985 Pittsburgh Ave.

Erie, PA 16509
Phone: (877) 547-9900
Fax: (814) 835-2300
Email: [email protected]
Website: www.signal-tech.com
Copyright (C) 2020 Signal-Tech
Proudly Made in the USA
ATTACHMENT 3
2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com– 877.914.2837 Exhibit B – Network Diagrams
ATTACHMENT 3
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Based Server
V
ra
-L P R
Net work
Appliance
IP Devices
IP Devices
IP Devices
IP Devices
IP Devices
IP Devices
PARCS
Controller
IP Devices
IP Devices
IP Devices
IP Devices
IP D i
IP D i
IP Devices
IP Devices
Garage 7
IP Devices
IP Devices
IP Devices
IP Devices
IP Devices
IP Devices
PARCS
Controller
IP Devices
IP Devices
IP D i
IP D i
2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com– 877.914.2837 Exhibit C – Project Schedule
ATTACHMENT 3
Fri 10/9/20 Fri 10/9/20
Mon 10/12/20 Tue 10/13/20
Tue 10/13/20 Tue 10/13/20
Mon 10/12/20 Fri 10/30/20
Wed 10/14/20 Tue 11/3/20
Wed 10/14/20 Thu 10/22/20
Wed 10/14/20 Wed 10/28/20
Wed 10/14/20 Thu 10/15/20
Fri 10/16/20 Mon 10/19/20
Wed 10/14/20 Mon 10/19/20
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Tue 10/20/20 Fri 10/23/20
Mon 10/26/20 Mon 10/26/20
Tue 10/27/20 Wed 10/28/20
Wed 10/28/20 Wed 10/28/20
Wed 10/14/20 Tue 11/3/20
Tue 11/3/20 Tue 11/3/20
Tue 11/3/20 Tue 11/3/20
Tue 11/3/20 Thu 1/21/21
Tue 11/3/20 Thu 12/17/20
Tue 11/3/20 Tue 11/3/20
Wed 11/4/20 Thu 11/5/20
Fri 11/6/20 Thu 12/17/20
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Fri 12/18/20 Tue 1/12/21
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Mon 12/21/20 Tue 12/22/20
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Fri 12/25/20 Mon 12/28/20
Tue 12/29/20 Tue 12/29/20
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Wed 12/30/20 Tue 1/12/21
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Wed 11/4/20 Wed 12/23/20
Wed 11/4/20 Tue 12/15/20
Wed 11/4/20 Tue 12/15/20
Tue 12/15/20 Tue 12/15/20
Wed 12/16/20 Wed 12/16/20
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Wed 1/13/21 Thu 1/21/21
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Mon 1/18/21 Wed 1/20/21
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daTue 11/3/20Wed 5/12/21
Tue 11/3/20 Wed 1/13/21
Tue 11/3/20 Tue 11/3/20
Wed 11/4/20 Wed 1/13/21
Wed 1/13/21 Wed 1/13/21
ys Thu 1/21/21 Wed 5/12/21
Thu 1/21/21 Fri 1/29/21
Thu 1/21/21 Thu 1/21/21
Fri 1/22/21 Tue 1/26/21
Tue 1/26/21 Fri 1/29/21
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s Fri 1/29/21 Tue 2/16/21
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Thu 2/4/21 Wed 2/10/21
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Mon 2/15/21 Mon 2/15/21
Tue 2/16/21 Tue 2/16/21
Tue 2/16/21 Tue 2/16/21
Tue 2/16/21 Thu 2/18/21
,
TIBA PM,TIBA ENG,TIBA-IT_Network ENG
10/13
TIBA PM[20%],TIBA ENG[20%],TIBA-IT_Network ENG[20%]
TIBA PM[20%],TIBA ENG[20%],TIBA-IT_Network ENG[20%]
10/19
TIBA PM[20%],TIBA ENG[20%],TIBA-IT_Network ENG[20%]
TIBA PM[20%],TIBA ENG[20%],TIBA-IT_Network ENG[20%]
TIBA PM[20%],TIBA ENG[20%],TIBA-IT_Network ENG[20%]
10/28
11/3
11/3
11/3
TIBA Back-office
TIBA Back-office
12/17

TIBA ENG

TIBA ENG
12/24

TIBA ENG

TIBA ENG
12/29
TIBA Back-office
1/12
TIBA-Logistics

TIBA PM
12/15

TIBA ENG
12/23
TIBA-Logistics

TIBA PM
1/15

TIBA ENG
1/21
11/3
1/13
1/21
1/29
1/29
2/15

TIBA PM,TIBA ENG
Customer
2/16

// //
Fri 3/5/21 Fri 3/5/21
Mon 3/8/21 Mon 3/8/21
Mon 3/8/21 Mon 3/8/21
s Mon 3/8/21 Mon 3/29/21
Mon 3/8/21 Fri 3/12/21
Fri 3/12/21 Thu 3/18/21
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Wed 3/24/21 Fri 3/26/21
Fri 3/26/21 Fri 3/26/21
Mon 3/29/21 Mon 3/29/21
Mon 3/29/21 Mon 3/29/21
Mon 3/29/21 Mon 3/29/21
Mon 3/29/21 Thu 4/22/21
Mon 3/29/21 Fri 4/2/21
Fri 4/2/21 Thu 4/8/21
Thu 4/8/21 Wed 4/14/21
Wed 4/14/21 Wed 4/21/21
Wed 4/21/21 Wed 4/21/21
Thu 4/22/21 Thu 4/22/21
Thu 4/22/21 Thu 4/22/21
Thu 4/22/21 Thu 4/22/21
s Thu 4/22/21 Wed 5/12/21
Thu 4/22/21 Wed 4/28/21
Wed 4/28/21 Mon 5/3/21
Mon 5/3/21 Thu 5/6/21
Thu 5/6/21 Tue 5/11/21
Tue 5/11/21 Tue 5/11/21
Tue 5/11/21 Tue 5/11/21
Wed 5/12/21 Wed 5/12/21
Wed 5/12/21 Wed 5/12/21
Wed 5/12/2Wed 5/12/21
Wed 5/12/21 Wed 5/12/21
Wed 5/12/21 Mon 5/17/21
Mon 5/17/21 Mon 5/17/21
Mon 1/4/21 Thu 4/8/21
Mon 5/17/21 Mon 7/5/21
Mon 5/17/21 Mon 6/28/21
Mon 6/28/21 Thu 7/1/21
Thu 7/1/21 Mon 7/5/21
Mon 7/5/21 Mon 7/5/21
Mon 7/5/21 Mon 7/5/21

TIBA PM,TIBA ENG
Customer
3/8
3/26

TIBA PM,TIBA ENG
Customer
3/29
4/21

TIBA PM,TIBA ENG
Customer
4/22

2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com– 877.914.2837 Exhibit D–YƵĂůŝĨŝĐĂƚŝŽŶ^ƚĂƚĞŵĞŶƚƐ
ATTACHMENT 3
ATTACHMENT 3
ATTACHMENT 3
ATTACHMENT 3
Malloy Pohrer, VP & General Manager CA
5/12/2020
ATTACHMENT 3
EXHIBIT “C”
Questionnaire/Contractor’s Qualifications Statement
COMPANY/CONTRACTOR NAME: %DUUDJDQ(OHFWULFDO6HUYLFHV,1&

1. ORGANIZATION

1.1How many years has your organization been in business as a Contractor?

1.2 How many years has your organization been in business under its present name?

1.2.1 Under what other names has your organization operated? 1$

1.3 If your organization is a corporation, answer the following:

1.3.1 Date of incorporation:

1.3.2 State of incorporation: &DOLIRUQLD

1.3.3 Corporate ID number:

1.3.4 President's name: -HDQ3DXO%DUUDJDQ

1.3.5 Agent for Service of Process (YHO\Q(VFRWR

1.4 If your organization is a partnership, answer the following: QD

1.4.1 Date of organization: _____________________________________________

1.4.2 Type of partnership (if applicable): ________________________________

1.4.3 Name(s) of general partner(s): ____________________________________

1.5 If your organization is individually owned
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, answer the following

1.5.1 Date of organization:

1.5.2 Name of owner: -HDQ3DXO%DUUDJDQ 0LFKHOOH%DUUDJDQ

1.6 If the form of your organization is other than those listed above, describe it ATTACHMENT 3
and name the principals:
1$

2. LICENSING

2.1 List jurisdictions and trade categories in which your organization is legally qualified to do business and indicate registration or license numbers, if applicable.
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2.2 List any other certifications held by your organization, and the name under which they are held.
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3. EXPERIENCE

3.1 List the categories of work that your organization normally performs with its own forces.
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3.3 List the service contracts and/or projects your organization has in progress, giving the name of the project, owner/contact, contract amount and timeline of completion.
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3.4 Has your organization, under its current name or any previous names, ever failed to complete any work/contract awarded to it? (If Yes, please explain) 1$

4. CLAIMS AND LAWSUITS

4.1 Are there any judgments, claims, arbitration proceedings or suits pending or outstanding against your organization or any its officers? (If Yes, please describe)
Q D
ATTACHMENT 3

4.2 Has your organization filed any law suits or requested arbitration with regard to any of its contracts within the last five (5) years? (If Yes, please explain)1R

4.3 During the past five years, have any claims been made against any performance or payment bond maintained in connection with a similar contract scope? (If Yes, please describe) 1R
Please note that all Proposers must have a minimum of five (5) years’ of experience, within the past (10) years under a legally registered business name, in providing services of a similar type and scope as described in the Scope of Services. ______________________________________________
Printed Name of Company Representative
______________________________________________
Signature
______________________________________________
Date
_____________________________________________________ ____ ______________________________________________________________________ __ Si t

ATTACHMENT 3
2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com– 877.914.2837 Exhibit E – Sample Warranty Documents
ATTACHMENT 3
Statement of Limited Warranty (2 Year)
TIBA Parking Systems, LLC. (“TIBA”) warrants to the original purchaser of its products (the “Purchaser”) that, for a period of two (2) year from the date of installation (the “Term”), the products will be free from defects in material and workmanship, under normal use and service conditions. Purchaser shall notify TIBA of any alleged defect no later than the end of the Term. If TIBA determines that the warranty claim is valid, it will, at its option, either repair or replace the defective part.

TIBA shall provide field labor at Purchaser’s site during normal business hours∗ to service a valid warranty claim.The foregoing remedies are Purchaser’s sole and exclusive remedy for breach of any warranty.

All warranties are subject to the exclusions, limitations and restrictions set forth herein.

Exclusions
TIBA does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover, any product defect, product failure or damages attributable to: (1) failure to properly maintain the product, misuse, neglect, or damage to the product by Purchaser or a third party; (2) any act of God, including, but not limited to, flooding, hurricane, earthquake, and lightning; (3) modification of the product by Purchaser or a third party; or (4) vandalism.

Because TIBA has no control of movement in the ground, which can break detector loop wires, this warranty does not apply to in-ground vehicle detection loops. This warranty also does not apply to parts that are by nature expendable.

This warranty is void if the Purchaser or any third party attaches any device, mechanism or feature to a warranted TIBA product without TIBA’s prior written approval.

Purchaser is solely responsible for determining the effectiveness, fitness, suitability and safety of TIBA’s products in connection with their use in any particular application.

Limitations
Except for the express written warranty contained herein, TIBA makes no other warranties, guarantees or indemnities, whether express or implied, arising by law, course of dealing, usage of trade, custom or otherwise, including but not limited to the implied warranty of merchantability and implied warranty of fitness for a particular purchase, (including, if applicable, fitness or compliance with the payment card industry data security standard (PCI DSS) promulgated by the PCI Security Standards Council), and its agents or technicians are not authorized to make any such warranties on behalf of TIBA. All such other warranties, guarantees and indemnities are hereby disclaimed. In no event shall TIBA be liable for any loss of profits or any incidental or consequential damages.

Customer Signature: ________________________________________________Date: ____________________ ∗ Normal business hours are Monday through Friday 8:00AM to 5:00PM, excluding the following holidays: New Years Day, Good Friday, Memorial Day, July 4th,Labor Day, Thanksgiving Day and the following Friday, and Christmas Day.
2228 Citygate Drive Columbus OH 43219
(877) 914-2837 ▪ www.TIBAcontrols.com
ATTACHMENT 3
2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com– 877.914.2837 Exhibit & –Technical Questionnaire
ATTACHMENT 3
Technical Questionnaire
Below is the latest technical questionnaire and architectural questions we request from software vendors for vendor implementations. We use this questionnaire to efficiently gather information in order to compare various solutions and plan for vendor implementations. Depending on the size and scope of the proposed project, please feel free to trim down some of the detail.

The City will consider proposals that range from SaaS (Software as a Service) to onsite installed solutions, client server or web-based. Please submit the following documentation for an optimal solution:

TIBA Parking Systems (TIBA) offers the most Flexible Security Architecture on the Market. Our SmartPark Software supports the City of Riverside’s Architecture Requirements and can be installed either Locally or in the Cloud. We are suggesting and have provided our Cloud Solution in the Base Proposal and can provide an option for an On-Premise Solution per request if preferred by City.

We have provided high level answers to the Technical Questionnaire based on our proposed Cloud-Based Solution and will provide more detail upon request or upon award of contract. TIBA will also provide a detailed response to the Innovation and Technology Software-as-a-Service Pre-Selection Requirements upon request if necessary prior to award of contract.

1. Application version

1. Release version of software proposed (items 1.1, 1.2, and 1.3 must be equal)

2. Release version of software to be implemented

3. Release version of software to be demonstrated
x Response to Items 1-3: SmartPark Version 6.1.0

4. Release date of items 1.1, 1.2, and 1.3.
x April, 2020

5. Newest release version of software in production use with comparable client x City of Pasadena – Provided as Project Reference

6. Upcoming release schedule
x TIBA Parking Systems Research & Development team works around the clock to ensure the products provided to our customers are cutting edge.

TIBA’s road map dictates that the releases for enhancements and new features occur quarterly. TIBA’s standard two-year warranty includes all software and hardware. As releases are provided with new technology, TIBA will notify the City of the enhancements and provide a release explanation, if applicable. The key focus will be, does the release benefit the customer and will it provide new services that enhance customers parking program. Of course, all PCI related requirements will be implemented as soon as they are available for release. TIBA’s goal is to ensure that future technologies advances and/or system upgrades’ will be consistently available to our customers.

7. Are software upgrades included in the annual maintenance agreement? x Yes
ATTACHMENT 3

2. Proposed logical system architecture

1. Provide system architecture diagram
x Please see below for a SAMPLE Architecture Diagram including the proposed Cloud-Based Solution powered by Amazon Web Services (AWS) and P2PE Europay, Mastercar, and Visa (EMV) provided by Payment Express (now Windcave)

2. Describe the system architecture
x TIBA teamed up with Amazon Web Services (AWS) to offer a secure Cloud option for offsite server housing and data storage. Developing, managing, and operating site applications requires a wide variety of complex technology services, and with the industry leaning more towards Cloud-Based Service versus the traditional on- site server systems, entities migrate their information off-site, 3rd party data management warehouses to lessen their liability. This business practice shift has been initiated by new federal regulations such as FACTA, PCI, and PA-DSS. TIBA recognizes this trend and is providing a modern, robust, industry-leading technology infrastructure platform backed by Amazon, highly qualified in the deployment of business-critical applications in a cloud environment. TIBA chose Amazon Web Services (AWS) because they offer the most storage services, data- transfer methods, and networking options to build solutions that protect our customer’s data with unmatched durability and security.

ATTACHMENT 3
x Data Durability – Protects backups with 99.9999999999% data durability. Copies of all data uploaded to AWS are created and stored across at least three devices in a single AWS Region. Even when following best practices, on-premises capabilities cannot match AWS’ durability due to their global scale and security. x TIBA’s offering utilizes Area Failover of three (3) AWS Availability Zones to maintain Cloud Instance Reliability:
• us-east-2a
• us-east-2b
• us-east-2c

3. Is the application providing a web-based/n-tier architecture? x Yes, Web Client utilized

4. What components of the architecture, if any, are client-server? x Web client connects through the main PARCS server

5. Can the solution be installed “on premise” at the City’s datacenter? x Yes, TIBA can provide an “on premise” solution if preferred but feel that our proposed Hosted/Cloud-Based Solution will be most beneficial to the City

6. Can the solution be provided as Software-as-a-Service (hosted)? x Yes, TIBA is recommending this as the solution for the City.

3. Proposed physical network and hardware architecture

1. Network requirements.
x See provided Sample Architecture Diagram for high level. Detailed Network Requirements will be provided by the TIBA IT Team after award of contract during the final system design stage.

ATTACHMENT 3

4. Server requirements
x TIBA is proposing our Cloud-Based Server Solution powered by Amazon Web Services (AWS). Please see provided Architecture Diagram for a high level look at server requirements.

2. Hardware and system resources provision requirements (minimum and preferred)

3. Software requirements (Operation System, Virtualization etc.)

4. Storage/SAN requirements
x Estimated storage requirements
x Estimated storage growth

5. Employee workstation requirements

1. Hardware requirements (minimum and preferred) - Enough to utilize Modern Web Browser

2. Software requirements - Enough to utilize Modern Web Browser

3. Web browsers support and requirements? - Modern Web Browser

4. Does the employee software utilize HTML5? - Yes

5. Does the employee software adapt its layout to mobile device screen sizes? - Yes x Does the employee software use Responsive Web Design? - Yes

6. Does the software utilize any browser plugins? (e.g. Java, Active X, Flash, etc.) - No

6. Application tier requirements

1. Version/format of development software written in (e.g. Java, .Net, Python, etc.) - .Net 3.5 and latest

7. Database tier requirements (hardware and software)

1. Estimated database storage requirements - 10gb

2. Estimated database storage growth - 25gb

8. Mobile architecture (if applicable) - Available but not applicable to this Project.

9. GIS requirements (if applicable) - N/A

1. How does the software integrate with ESRI ArcGIS data or map services?

2. How does the software export data that can be consumed by ArcGIS software?

3. Describe the system’s use of GPS coordinates vs polygons

10. Software-as-a-Service solution requirements (if applicable)

1. Is your service SSAE 16 certified? - N/A
ATTACHMENT 3

2. What service levels does your solution provide? (e.g. uptime guarantees, rate of records which can be processed per time-period, maximum item processing time) x TIBA chose Amazon Web Services (AWS) because they offer the most storage services, data-transfer methods, and networking options to build solutions that protect our customer’s data with unmatched durability and security. x Data Durability – Protects backups with 99.9999999999% data durability. Copies of all data uploaded to AWS are created and stored across at least three devices in a single AWS Region. Even when following best practices, on-premises capabilities cannot match AWS’ durability due to their global scale and security.

3. Describe your service’s architecture and the characteristics that will allow it to scale to meet the needs of the City.
x TIBA’s proposed solution has the capability to scale to the needs of the City

4. What “technology stack” (cloud hosting provider, database(s), programming language(s), frameworks) does the solution utilize?
x Amazon Web Services (AWS), SQL, .Net, C#

5. Does the “stack” listed in 10.4 support the ability to move the infrastructure “on premise”, in an extenuating circumstance? Describe any options available. x Yes, TIBA is one of the only PARCS vendors that has the flexibility to offer Cloud- Based or On-Premise solutions.

6. Data Ownership
x City management requires that the City organization maintain exclusive ownership of City data hosted with your service. Please describe how the solution meets this requirement. -TIBA Complies.
x Please describe the terms that prevent your organization from publishing or selling City data. – The City would be protected by a contractual agreement between TIBA and the City
ATTACHMENT 3

11. Security requirements

1. Authentication
x Does the software integrate with Active Directory? -Yes x Does the software integrate with LDAP? - Yes
x Does the software support single sign-on? – Yes, SAML Active Directory x Does the software support Active Directory Federation Services? - No x Does the software support SAML? - Yes

2. Passwords
x Can password complexity be configured? - Yes, using Active Directory x Can the software force users to reset their passwords on a regular basis? - Yes, using Active Directory
x Can the software force password changes upon next login? - Yes, using Active Directory
x Are passwords stored in an encrypted form? - Yes, using Active Directory

3. Authorization
x Describe the user roles available in the solution - User in lane configuration and operation
x Describe how configurable user roles are in the solution. They must be capable of modification by the City without extensive programming or external vendor support. - Intuitive user role module included in software x Can roles be configured to allow access by module or divisional need? - Yes x Can one user receive access to multiple roles? - Yes x Are administrative roles tightly controlled in the solution? - Yes

4. Encryption
x The City requires any sensitive data transmitted on unsecured networks utilize strong encryption. Describe any encryption the solution utilizes to protect data “in transit”- Utilize SSL and TLS 1.2 Encryption for Data Transmission
x The City prefers any personally identifiable information be encrypted “at rest.” Describe any encryption the solution utilizes to protect data “at rest” - PII is not encrypted at rest

5. Personally Identifiable Information (PII)
x Describe the extent of PII collected and stored for City customers - None required x Describe the extent of PII collected and stored for City employees - First and Last Name only if operationally necessary
ATTACHMENT 3
x Describe how the solution stores PII and masks it as needed - SQL database

6. Does the solution support audit trail functionality? Please describe. - Yes, Application Log and Windows Log

7. Does the solution support electronic signatures? Please describe. - Electronic Signature is not typically required in a PARCS environment

8. Describe any additional network or hardware related security features - N/A

12. Reporting requirements (hardware and software)

1. Does the solution provide a de-normalized data warehouse schema for reporting? - TIBA Parking System does not have a standard data dictionary available. We can offer our APIs and release notes from the software installed. Release notes are available after each software release.

2. If yes to 12.1, does the solution allow the reporting database run on separate database server?

3. Will you provide the City a detailed data dictionary describing the database tables and fields? - TIBA Parking System does not have a standard data dictionary available. We can offer our APIs and release notes from the software installed. Release notes are available after each software release.

4. Describe any ad-hoc reporting tools available in the solution – TIBA’s SmartPark Reports module has configurable features customized to each individual report. We have provided a full copy of our SmartPark Reports Handbook as an Exhibit to our RFP response showing all available reports from the SmartPark System. TIBA can also customize a report based on the City’s needs and we can provide reporting options with data analytics, but current do not offer ad hoc reporting in SmartPark.

5. Does the system have graphing and charting capabilities? – TIBA’s SmartPark Reports module has configurable features customized to each individual report.

6. Describe any other reporting features of note – TIBA’s SmartPark provides a full complement of reports for all aspects of your facility including transient, monthly, valet, hotel, pre-paid and event activity. TIBA SmartPark provides real-time revenue reporting on a local and enterprise scale. Additionally SmartPark tracks hourly occupancy, entry/exit statistics, transient transactions and contract activity. Users can easily program reports to generate after hours and be programmed to send automatically to one or more email addresses. All Reports are viewable from workstations and can be exported to excel, word, PDF, test and other formats. We have provided a full version copy of our SmartPark Reports Handbook with our RFP Submission.

13. Open Data Requirements

1. Does the software provide Open Data API’s for government transparency, if needed? - System has restful API to access data

2. Do the tools described in this section allow the City to export/publish as web services? If so, describe. - Yes, occupancy and revenue data are available for web service

14. Network requirements (hardware and software) - See provided Sample Architecture Diagram for high level. Detailed Network Requirements will be provided by the TIBA IT Team after award of contract during the final system design stage.

ATTACHMENT 3

15. Backup requirements (hardware and software)

1. Provide any hardware and software requirements for backing up your solution x TIBA chose Amazon Web Services (AWS) because they offer the most storage services, data-transfer methods, and networking options to build solutions that protect our customer’s data with unmatched durability and security. x Data Durability – Protects backups with 99.9999999999% data durability. Copies of all data uploaded to AWS are created and stored across at least three devices in a single AWS Region. Even when following best practices, on-premises capabilities cannot match AWS’ durability due to their global scale and security.

2. Describe how the proposed solution allows the City to recover from data corruption x Data corruption restoration is handled by TIBA IT in the TIBA Cloud Environment

3. If the solution is hosted by your organization:
x Is the City’s data backed-up? Describe.
• Yes, Backed up per customer specification
x Provide documentation of the service’s backup software to demonstrate backup frequency. (Full and incremental backups)
• Full back up per customer specification
x Can your service roll back to a given point in time when data becomes corrupt? Describe.
• Yes, full back up can be restored before corruption

16. Licensing requirements including all 3rd party software required - The licensing only involves the software which will not be allowed to be copied as it is intellectual property of TIBA Parking Systems.

ATTACHMENT 3
2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com– 877.914.2837 Exhibit ' –Worker’s Compensation Certification Form
ATTACHMENT 3
I am aware of the provisions of Section 3700 of the Labor Code which require every employer to be insured against liability for worke -insurance in accordance with the provisions of that code, and I will comply with such provisions before commencing the performance of the work of this contract.

DATED: __________________ Name and Entity
By ________________________
ATTACHMENT 3
2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com– 877.914.2837 Exhibit , –Recommended Spare Parts List
ATTACHMENT 3
2228 Citygate Drive, Columbus, OH 43219 – www.SignatureControls.com – 877.914.2837 Recommended Spare Parts List – TIBA PARCS
Description Part number QTY Unit Price Total Price
Touch screen display - 7" display for MC/SL-60 IB-0303-1022 4 $1,860.00 $7,440.00 Touch screen display - Control board for 7" display for MC/CT/SL-60 IM-1002-1078 7 $585.00 $4,095.00 Touch screen display - Flat cable for 7" display for CT/MC-60 IB-0503-1084 5 $16.00 $80.00 Touch screen display - Flat cable for 7" display for SL-60 IM-0501-1120 4 $16.00 $64.00 Touch screen display - 10" display for MP/SW/VPS/CPS IB-0303-1023 7 $2,160.00 $15,120.00 PS - Power supply DIN mount 150W for MP/SW/CPS/VPS/SL-60 station IB-0308-1101 7 $595.00 $4,165.00 PS - Power supply for MC-60 Main Controller IB-0308-1106 3 $135.00 $405.00 Station Fan heater for MP/SW/CPS/VPS IB-0312-1001 7 $634.00 $4,438.00 Station Fan heater for SL-60 IB-0309-1003 4 $785.00 $3,140.00 Heater Thermostat IB-0312-1002 11 $55.00 $605.00
BR - Main control board for MC-60 (CNTRL-60 Main board + SOM) IM-0206-1157 1 $2,920.00 $2,920.00 BR - Main control board for MP/SW/CPS/VPS/SL-60 (ST208-BRD-2 + SOM-208) IM-0206-1158 5 $3,220.00 $16,100.00 BR - I/O Board for MP/SW/CPS/VPS/SL-60 (ST32-IO (New) IM-1002-1076 5 $1,750.00 $8,750.00 BR - Printer control board for T-102 printer (T102H) IM-1002-1023 5 $793.00 $3,965.00 BR - SANEI Printer sensor board for Near-end paper detection (P-SNS) including cable. IM-0203-1145 5 $104.00 $520.00
Exciter Speaker IB-0305-1202 10 $120.00 $1,200.00
ATTACHMENT 3
2228 Citygate Drive, Columbus, OH 43219 – www.tibaparking.com– 877.914.2837 Exhibit /–SmartParkReports Handbook
ATTACHMENT 3

IMPORTANT NOTICE
TIBA provides this installation guide as an 'as is' basis and makes no representations or warranties with respect to its contents. All content contained herein is subject to change at any time without notice

TIBA PARKING SYSTEMS
PHONE: (770) 491-7586
WWW.TIBAPARKING.COM

DOC VERSION: 4.6
APR.28.19

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The hardware, software and intellectual property described within this document are copyrighted materials with all rights reserved. Under copyright laws, the manual and the information contained in it may not be copied, in whole or in part, without written consent from T.I.B.A, LLC, except as may be required in normal use to make a backup copy of the software.

Our policy of continuous development may cause the information and specifications contained herein to change without notice.
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The authors and publisher of this book have used their best efforts in preparing this book. Consequently, TIBA and the authors make no representation or warranties with respect to the accuracy or completeness of the contents of this book, and specifically disclaim any implied warranties of merchantability or fitness for any particular purpose and shall in no event be liable for any loss of profit or any other commercial damage, including but not limited to special, incidental, consequential, or other damages.
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Microsoft, Windows NT 4.0, Windows 2000 Professional, Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista and Windows 98 are registered trademarks of the Microsoft Corporation.

Other products or company names mentioned herein may be the trademarks or registered trademarks of their respective companies.

We welcome comments about our technical documentation. Your input will help us to improve our printed and online customer support.

Email your comments to: [email protected]

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SmartPark FMS SP 5.2.0 APR.30.2019
Device firmware xVer2.70 APR.30.2019

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Table of Contents
REPORT TYPES.......................................................................................................................... 8 REVENUE.................................................................................................................................. 9 REPORT #1: Z ........................................................................................................................................................ 11 REPORT #2: X ........................................................................................................................................................ 12 REPORT #3: PERIODIC Z ........................................................................................................................................... 13 REPORT #4: RECEIPTS............................................................................................................................... ............... 14 REPORT #5: PAYMENTS............................................................................................................................... ............. 15 REPORT #6: DETAILED PAYMENTS.............................................................................................................................. 1 6 REPORT #7: OVERSTAY RECEIPTS ............................................................................................................................... 17 REPORT #10: RECEIPTS BY AMOUNT .......................................................................................................................... 18 REPORT #11: TOTAL REVENUE ............................................................................................................................... ... 19 REPORT #12: RECEIPT BY RATE............................................................................................................................... ... 20 REPORT #13: RECEIPT BY RATE –D AILY ...................................................................................................................... 21 REPORT #15: DAILY SUMMARY ............................................................................................................................... .. 22 REPORT #16: DAILY PAYMENTS............................................................................................................................... .. 26 REPORT #19: CHANGE SHORTAGE ............................................................................................................................. 27 REPORT #20: CREDIT............................................................................................................................... ................ 28 REPORT #21: DETAILED CREDIT............................................................................................................................... .. 29 REPORT #22: EMV REJECT ............................................................................................................................... ....... 30 REPORT #40: RECEIPTS REPORT BY DATE .................................................................................................................... 31 REPORT #41: MANUAL CHARGE LOG ......................................................................................................................... 32 REPORT #42: MONTHLY RENEWAL RECEIPTS ............................................................................................................... 33 REPORT #43: EPURSE CREDIT &D EBIT ....................................................................................................................... 34 REPORT #44: EPURSE TOKEN DEBIT ........................................................................................................................... 35 REPORT #700: ISF REPORT BY DATE .......................................................................................................................... 36 REPORT #701: ISF REPORT BY DRIVER ....................................................................................................................... 37 REPORT #914: TAX BY DURATION REPORT .................................................................................................................. 38 REPORT #2061: PURSE CARD REPORT........................................................................................................................ 39 SYSTEM EVENTS .....................................................................................................................40 REPORT #9: VOID AND CANCELLED TRANSACTIONS ....................................................................................................... 41 REPORT #29: AUTO VEND GATE............................................................................................................................... .4 2 REPORT #30: OPEN GATES............................................................................................................................... ........ 43 REPORT #33: GATE ACTIVITY ............................................................................................................................... ..... 44 REPORT #75: ILLEGAL FORWARD/TAILGATING.............................................................................................................. 45 ATTACHMENT 3
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REPORT #85: SYSTEM ALERTS ............................................................................................................................... .... 46 REPORT #170: NON-RESETTABLE COUNTS .................................................................................................................. 47 REPORT #902: SEND PARAMETERS ............................................................................................................................ 48 REPORT #906: ALERTS ............................................................................................................................... ............. 49 REPORT #1003: SYSTEM LOGIN ............................................................................................................................... .5 0 REPORT #1004: COMMUNICATION FAILURES .............................................................................................................. 51 TICKETS ..................................................................................................................................52 REPORT #31: OPEN TICKETS ............................................................................................................................... ...... 53 REPORT #32: SHORT EXITS ............................................................................................................................... ........ 54 REPORT #34: FIRST/LAST TICKET ............................................................................................................................... 55 REPORT #35: OPEN VALET TICKETS............................................................................................................................ 56 REPORT #36: PAY BY CELL TICKETS ............................................................................................................................ 57 REPORT #37: LOST TICKETS ............................................................................................................................... ....... 58 REPORT #38: MANUALLY CLOSED TICKETS .................................................................................................................. 59 REPORT #39: TICKETS BY RATE............................................................................................................................... ... 60 REPORT #45: RESTORE TICKET TRACKING.................................................................................................................... 61 REPORT #46: AUTOMATICALLY CLOSED TICKETS ........................................................................................................... 62 REPORT #71: I/O TICKETS TRAFFIC DETAILED .............................................................................................................. 63 OCCUPANCY & TRAFFIC .........................................................................................................64 REPORT #50: TRANSIENTS OCCUPANCY ...................................................................................................................... 65 REPORT #51: TRANSIENTS PARKING TIME ................................................................................................................... 66 REPORT #52: MONTHLIES OCCUPANCY....................................................................................................................... 67 REPORT #53: MONTHLIES PARKING TIME.................................................................................................................... 68 REPORT #55: AVERAGES ............................................................................................................................... ........... 69 REPORT #56: TRANSIENTS OCCUPANCY BY COUNTERS ................................................................................................... 70 REPORT 57: MONTHLIES OCCUPANCY BY COUNTERS ..................................................................................................... 71 REPORT #60: DAILY TRAFFIC............................................................................................................................... ...... 72 REPORT #70: TRANSIENT TRAFFIC SUMMARY............................................................................................................... 73 REPORT #135: OVERFLOW............................................................................................................................... ........ 74 REPORT #136: DETAILED OVERFLOW ......................................................................................................................... 75 REPORT #137: MONTHLIES &T RANSIENT OVERFLOW................................................................................................... 76 REPORT #138: MONTHLIES &T RANSIENT OVERFLOW................................................................................................... 77 REPORT #139: ENTRIES AND EXITS DEVICE ACTIVITY ..................................................................................................... 78 REPORT #141: COMPANY OCCUPANCY....................................................................................................................... 79 REPORT #142: COMPANY PARKING TIME.................................................................................................................... 80 LPR TRANSACTIONS ...............................................................................................................81 REPORT #80: DETAILED LPR TRANSACTION................................................................................................................. 82 REPORT #901: LPR UPDATES ............................................................................................................................... .... 83 ATTACHMENT 3
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REPORT #904: LPR OVERRIDES AND EXCEPTIONS......................................................................................................... 84 REPORT #650: CAR BLACK LIST ............................................................................................................................... .. 85 REPORT #2080: UNASSIGNED PLATE ID ON EXIT.......................................................................................................... 86 VALIDATIONS .........................................................................................................................87 REPORT #100: COMPANY SUMMARY DEBIT ................................................................................................................ 88 REPORT #101: COMPANY DETAILED DEBIT.................................................................................................................. 89 REPORT #102: COMPANY VALIDATION DAILY .............................................................................................................. 90 REPORT #111: DETAILED STICKER USE ....................................................................................................................... 91 REPORT #112: DETAILED KEY USED ........................................................................................................................... 92 REPORT #113: DETAILED EVALIDATION USE ................................................................................................................ 93 REPORT #115: COMPANY PERMITTED DETAILED VALIDATIONS........................................................................................ 94 REPORT #190: DETAILED COMPANY STICKER/COUPON JOBS .......................................................................................... 95 REPORT #192: DETAILED EVALIDATION ...................................................................................................................... 96 COMPANIES ...........................................................................................................................97 REPORT #116: COMPANY PERMITTED DETAILED TRANSACTION....................................................................................... 98 REPORT #140: ENTRIES/EXITS DAILY QUANTITY........................................................................................................... 99 REPORT #500: COMPANY UNIT REPORT ................................................................................................................... 100 REPORT #502: COMPANY UNIT BY MONTHLY............................................................................................................ 101 REPORT #600: COMPANIES NUMBER LIST................................................................................................................. 102 REPORT #601: CLIENT NUMBER LIST........................................................................................................................ 103 REPORT #602: COMPANIES LIST.............................................................................................................................. 104 REPORT #603: DETAILED COMPANY LIST .................................................................................................................. 105 MONTHLIES..........................................................................................................................106 REPORT #61: WHO WAS IN ............................................................................................................................... .... 108 REPORT #62: ACCESS CONTROL -M ONTHLY TRAFFIC .................................................................................................. 109 REPORT #120: MONTHLIES DETAILED CALCULATED .................................................................................................... 110 REPORT #121: HOURLY MONTHLIES DETAILED CALCULATED ........................................................................................ 111 REPORT #122: MONTHLIES TRAFFIC SUMMARIZED ..................................................................................................... 112 REPORT #130: MONTHLIES MONTH PRICE................................................................................................................ 113 REPORT #131: DETAILED MONTHLIES MONTH PRICE .................................................................................................. 114 REPORT #132: MONTHLY UNITS ............................................................................................................................. 115 REPORT #150: MONTHLIES LIST.............................................................................................................................. 116 REPORT #151: DETAILED MONTHLIES LIST ................................................................................................................ 117 REPORT #152: MONTH PRICE MONTHLIES LIST.......................................................................................................... 118 REPORT #153: DETAILED MONTH PRICE................................................................................................................... 119 REPORT #154: SUBSCRIBERS CARD LIST .................................................................................................................... 120 REPORT #155: MONTHLY RENEWAL ........................................................................................................................ 121 REPORT #200: DETAILED MONTHLY TRAFFIC ............................................................................................................. 122 ATTACHMENT 3
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REPORT #201: MONTHLY EXCEEDING ...................................................................................................................... 123 REPORT #202: DETAILED MONTHLY EXCEEDING......................................................................................................... 124 REPORT #203: DETAILED MONTHLY’S TRAFFIC LOCATION............................................................................................ 125 REPORT #204: MONTHLY INFO ............................................................................................................................... 126 REPORT #205: MONTHLIES TRAFFIC TRACK............................................................................................................... 127 REPORT #220: MONTHLIES LIST WITH NO ACTIVITY.................................................................................................... 128 REPORT #221: MONTHLIES STATE ........................................................................................................................... 129 REPORT #222: MONTHLIES BACKOUT ...................................................................................................................... 130 REPORT #250: RESIDERS MAIN PARK EXCEPTIONS...................................................................................................... 131 REPORT # 251: RESIDER EXCEEDING CVPS ............................................................................................................... 132 REPORT #900: EXPORT MONTHLY TRAFFIC TO FILE..................................................................................................... 133 GUEST ..................................................................................................................................134 REPORT #300: DETAILED GUESTS TRAFFIC ................................................................................................................ 135 REPORT #310: DETAILED CONGRESS PAYMENT .......................................................................................................... 136 REPORT #311 CONGRESS EXCEEDING PAYMENT ......................................................................................................... 137 REPORT #320: EVOUCHER –G UEST LIST................................................................................................................... 138 REPORT #321: EVOUCHER –C LOSED TICKETS ............................................................................................................ 139 HOTEL ..................................................................................................................................140 REPORT #410: HOTEL GUESTS -D ETAILED TRAFFIC BY ROOM....................................................................................... 141 REPORT #411: HOTEL ROOM USAGE ....................................................................................................................... 142 REPORT #412: HOTEL ROOM OCCUPANCY................................................................................................................ 143 REPORT #415: HOTEL I/O TICKETS BY NIGHTS ........................................................................................................... 144 REPORT #420: DETAILED GUEST REJECTIONS............................................................................................................. 145 REPORT #510: DETAILED GUEST TRANS BY ROOM...................................................................................................... 146 REPORT #512: ROOM OCCUPANCY.......................................................................................................................... 147 REPORT #513: DETAILED GUEST LIST ....................................................................................................................... 148 REPORT #514: HOTEL I/O TICKETS .......................................................................................................................... 149 VALET...................................................................................................................................150 REPORT #91: VALET PARKING DAILY TOTALS ............................................................................................................. 151 STAFF RELATED REPORTS .....................................................................................................152 REPORT #400: CASHIER TIME AND TRANSACTION....................................................................................................... 153 ANALYTICAL CHARTS............................................................................................................154 CHART #1: ENTRIES &E XITS ............................................................................................................................... .... 155 CHART #2: OCCUPANCY DISTRIBUTION ..................................................................................................................... 156 CHART #3: TRANSIENT PARKING TIME DISTRIBUTION................................................................................................... 157 CHART #4: TRANSIENT INCOME DISTRIBUTION ........................................................................................................... 158 ATTACHMENT 3
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CHART #5: PERFORMANCE ..................................................................................................................................... 159 APPENDIX A: HOW TO GENERATE REPORTS AND ANALYTICAL CHARTS .................................................... 160 REPORTS GENERATION ........................................................................................................................................... 160 VIEWING ANALYTICAL CHARTS ................................................................................................................................. 162

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SmartPark’s extensive range of analytical reports an d statistical charts are designed to help operators devise effective capacity-based pricing structures an d operation polices that facilitates parking space turnover, improves the customer’s experience, re cover parking facility co sts and enhance revenue generation.

SmartPark provides the following Report Types broken down by functionality so that you can easily access the report want to learn more about:
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2 Revenue Reports Financial and statistical data about the parking facility’s revenue streams. 9 3 System Event
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Event log data on gate openings, garage station counters and device alerts. 40
4 Ticket Reports Tracks and details parking ticket usage to help protect a garage’s revenue. 52 5 Occupancy & Traffic
Reports
Statistical traffic and occupancy data including parking time counts, overflow area analysis and demand level assessments. 64 6 Vehicle ID Reports Provides customer access transaction logs and usage statistics. 81 7 Validation Reports Provides information into the operations of the Validation programs that are in use. 87
8 Company Reports Financial & revenue data about how companies and their employees use the parking facility. 97
9 Monthly Card
Holder Reports
Traffic usage data specific to monthly card holders plus financial & revenue information. 106
10 Guest Reports Traffic usage data specific to transient guests plus financial & revenue information. 134
11 Hotel Reports Occupancy & traffic transaction data designed for hotels that provide guest parking services. 140
12 Analytical Charts Graphically summarizes statistical traffic and occupancy data by customer type. 154
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SmartPark’sRevenue Reports provide comprehensive financial information and detailed statistical data pertaining to the various revenue streams generated by a parking facility. These reports provide parking facility operators auditing tools for measuring the mo netary value of each revenue stream as well as business insights as to the customer type generating each of the revenue streams plus where and when these revenue streams are received.
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1 Z Report Daily income statement. 11
2 X Report Current revenue report since the last Z report. 12 3 Periodic Z Summarized periodic revenue report. 13
4 Detailed Receipts A listing of issued payment receipts. 14 5 Payments Lists payments and summaries by payment type 15 6 Detailed Payments A detailed listing of customer payments received during a selected daily revenue cycle. 16
7 Overstay Receipts Lists overstay payment receipts by daily revenue cycle. 17 10 Receipts by Amount Lists payment receipts by revenue amounts 18 11 Total Revenue Revenue transactions by rate category & payment type. 19 12 Receipt by Rate Lists payment receipts by rate type. 20 13 Receipt by Rate -
Daily Lists payment receipts by day. 21
15 Daily Revenue
Summary Consolidated daily income and activity statement. 22 16 Daily Payments Lists customer payments by day. 26
19 Detailed Change
Shortage Transactions
Lists the tickets that received a shortage slip due to malfunctioning coin or bill dispensers in the automated payment machines. 27
20 Credit Credit card payment transaction data by card type. 28 21 Detailed Credit Complete payment information about for each credit card transaction. 29 40 Receipts by Date Lists payment receipts by time-period. 27 41 Manual Charge Log Lists the manual parking fees sent to the payment stations which were then paid by customers. 32
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42 Monthly Renewal
Receipts
Lists, by payment station the renewal payment receipts issued to monthly card holders 33
43 ePurse Credit & Debit Complete credit and debit data about each ePurse transaction. 34 44 ePurse Token Debit Detailed data about each ePurse debit transaction. 35 700 ISF Report by Date
Provides details of drivers according to the date of the incident that upon approaching the payment station have informed the cashier that they have either no funds or part fund to cover tax by their parking charges. 36 914 Tax by Duration
Report
Displays the tax due amounts, based on the minutes parked, divided by 1440 intervals (24 hours). Take into account the different tax rates for weekdays and weekends.
38 701 ISF Report by Driver
Provides details of drivers that upon approaching the payment station have informed the cashier that they have either no funds or part fund to cover their parking charges.
37 914 Tax by Duration The Tax by Duration Report #914 displays the amount of tax due, based on the minutes parked, divided by 1440 intervals (24 hours). 38 2061 Purse Card Provides details of the card holders name, current amount on the card, how much was added where (POF station) and when 39

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The Z Report is a daily income statement that shows payment totals, credit outlay totals, payment summaries and till totals broken down by cashier station.

Sample: Z report
Column Definitions:

Payment type Payment categories
Quantity Quantity of transactions per payment type
Debit Value of non-cash vouchers collected
Cancelled debit Value of non-cash vouchers voided
Cash Amount of cash or credit card receipts received
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The X Report provides a snapshot view of revenue, grouped by payment method that has been received since the start of the current Z reporting period.

Sample: X Report

Column Definitions:

Payment type Payment categories
Quantity Number of payments collected per payment type
Debit Value of non-cash vouchers received
Cancelled debit Value of non-cash vouchers voided
Cash Amount of cash or credit card receipts received
Cancelled cash Amount of cash or credit card receipts cancelled

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The Periodic Z Report is a summarized daily revenue statement that shows payment totals, credit outlay totals, payment summaries and financial totals for a specified calendar period.

Sample: Periodic Z Report
Column Definitions:

Z# : Daily revenue cycle number
From Z cycle start timestamp
To Z cycle end timestamp
Cash Amount of cash payment received
Cancelled cash Amount of cash receipt cancelled
Credit Amount of credit card payment received
Cancelled credit Credit card credit card receipt cancelled Debit Value of non-cash vouchers received
Cancelled debit Value of non-cash vouchers voided
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The Receipts Report is a detailed list of receipts, broken down by payment station that was issued over a specific time-period. The report can also show receip ts that were issued when the system was off line.

This can be done by selecting “Offline” in the Status field of the Report Settings.

Sample: Receipts Report
Column Definitions:

Z # Daily revenue cycle number
Location Payment station ID
Cashier The name of the cashier, who handled the transaction Doc # Payment record ID number
Ticket # Ticket ID number
Payment/Exit time Payment/Exit timestamp
Doc amount Amount of payment receipt
Cash Amount of cash or credit card payment received
Cancelled cash Amount of cash receipts cancelled
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The Payments Report is a payment reconciliation statement, sorted by payment types that were received during a specified time-period.

Sample: Payments Report
Column Definitions:

Payment type Payment categories
Quantity Number of transactions per payment category
Debit Value of non-cash vouchers collected
Cancelled debit Value of non-cash vouchers voided
Cash Amount of cash and credit card payments received
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The Detailed Payments Report is a detailed listing of payments received during a specified time-period.

The report is broken down by payment station and provides payment/validation transaction data by ticket ID number.

Sample: Detailed Payments Report
Column Definitions:

Z Daily revenue cycle number
Doc # Payment record ID number
Location The location the transaction was handled
Cashier The name of the cashier that handled the transaction Ticket # Ticket ID number
Entry time Entry date/timestamp
Payment time Payment/Exit timestamp
Rate The payment rate for this transaction
Debit Value of non-cash vouchers received
Cash Amount of cash and credit card payments received
ATTACHMENT 3
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The Overstay Receipts Report is a listing of overstay payment receipts including transaction statistics and revenue data that were issued per specific daily revenue cycle.

Sample: Overstay Receipts Report
Column Definitions:

Z # Daily revenue cycle number
Doc # Receipt ID number
Location Payment station ID
Cashier Cashier station ID
Ticket # Ticket ID number
Entry time Entry timestamp
Payment time Payment received timestamp
Rate The payment rate for this transaction
Debit Value of non-cash vouchers received
Cash Amount of cash and credit card payments received
ATTACHMENT 3
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The Receipts by Amount Report lists the payment receipts, sorted by amounts that were issued during a specified time-period. The report provides transaction counts plus revenue totals by payment type.

Sample: Receipts by Amount Report
Column definitions:

Doc amount Amount of receipt
Quantity Number of receipts per collected revenue amount Total Total revenue amount received per receipt quantity ATTACHMENT 3
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The Total revenue Report provides the sub-total and aggregate totals of transactions and revenue amounts, sorted by payment type during a selected time-period.

Sample: Total Revenue Report
Column Definitions:

Location Payment station ID
Rate Rate category
Qty Number of transactions per rate & payment type
Charge Sub-total revenue amount disbursed per rate
Value Sub-total revenue amount collected per rate & payment type ATTACHMENT 3
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The Receipt by Rate Report lists of the payment receipts issued, broken down by rate type during a selected time-period.

The report provides revenue totals by column plus sub-revenue totals by payment rate.

Sample: Receipt by Rate Report
Column Definitions:
# Rate ID number
Rate Rate category
Quantity Number of receipts per rate
Paid Sub-total revenue amount per rate
Charge Sub-total revenue amount per rate
Total Total revenue amount collected per rate
ATTACHMENT 3
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The Receipt by rate - Daily Report lists the daily payment receipts, broken down by rate type that were issued during a selected time-period.

The report also provides gross revenue totals plus sub-revenue totals by payment date.

Sample: Receipt by Rate - Daily Report
Column Definitions:

Date Issued receipt timestamp
Quantity Number of daily receipts
Paid Revenue amount collected per receipt.

Charge Revenue amount credited per receipt
Total Total revenue amount collected
ATTACHMENT 3
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The Daily summary Report is a consolidated daily income & activity statement for a time-period. Page 1 of the Daily Summary Report is made up of the following areas:
x First/Last Ticket: Details the total quantity issued parking tickets per entry station. x Manual Charge Log: Lists the manual customer care transactions that have occurred. x Revenue by Rate: Provides the total and sub-total number of transactions and revenue amounts per rate category.
x Revenue by Value Provides the total and sub-total number of transactions and revenue amounts per payment value.

Sample Daily Summary Report (Page 1 of 2)
ATTACHMENT 3
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9B$35

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Riverside City CouncilJune 14, 2022

Riverside City Council
June 14, 2022