Attachment 1 Professional Services Agreement UPS dba Allied Universal

1 PROFESSIONAL SERVICES AGREEMENT

BETWEEN THE CITY OF SAN BERNARDINO

AND UNIVERSAL PROTECTION SERVICE, LP
This Agreement is made and entered into as of July 15th, 2026 by and between the City of San Bernardino, a charter city and municipal corporation organized and operating under the laws of the State of California with its principal place of busines s at Vanir Tower, 290 North D Street, San Bernardino, CA 92401 (“City”), and Universal Protection Service, LP, DBA Allied Universal Security Services, a Partnership with its principal place of business at P.O. Box 31001-2 374 Pasadena, CA 91110-2 374 (hereinafter referred to as “Contractor”). City and Contractor are hereinafter sometimes referred to individually as “Party” and collectively as the “Parties.”

RECITALS
A. City i s a public age ncy of t he State of Californi a and is i n need of professional services for the following project:

Custody Transport and Booking Services (hereinafter referred to as “the Project”).

B. Contractor is duly licensed and has the necessary qualifications to provide such services.

C. The Parties desire by this Agreement to establish the terms for City to retain Contractor to provide the services described herein.

NO
W, THEREFORE, IT IS AGREED AS FOLLOWS:

AGREEMENT

1. Incorporation of Recitals. The recitals above are true and correct and are hereby incorporated herein by this reference.

2. Services. Contractor shall provide the City with the services described in the Scope of Services attached hereto as Exhibit “A.”

3. Professional Practices . All professional services to be provided by Contractor pursuant to this Agreement shall be provided by personnel identified in their proposal. Contractor warrants that Contractor is familiar with all laws that may affect its performance of this Agreement and shall advise City of any changes in any laws that may affect Contractor’s performance of this Agreement. Contractor further represents that no City employee will provide any services under this Agreement.

4. Compensation.
a. Subject to paragraph 4(b) below, the City shall pay for such services in accordance with the Schedule of Charges set forth in Exhibit “A.” b. In no event shall the total amount paid for services rendered by

2 Contractor under this Agreement exceed the sum of $ 2,750,000 (two million, seven- hundred and fifty thousand dollars). This amount is to cover all related costs, and the City will not pay any additional fees for printing expenses. Contractor may submit invoices to City for approval. Said invoice shall be based on the total of all Contractor’s services which have been completed to City’s sole satisfaction. City shall pay Contractor’s invoice within fort y-five (45) days from the date City receives said invoice. The invoice shall describe in detail the services performed and the associated time for completion. Any additional services approved and performed pursuant to this Agreement shall be designated as “Additional Services” and shall identify the number of the authorized change order, where applicable, on all invoices.

5. Additional Work. If changes in the work seem merited by Contractor or the City, and informal consultations with the other party indicate that a change is warranted, it shall be processed in the following manner: a letter outlining the changes shall be forwarded to the City by Contractor with a statement of estimated changes in fee or time schedule. An amendment to this Agreement shall be prepared by the City and executed by both Parties before performance of such services, or the City will not be required to pay for the changes in the scope of work. Such amendment shall not render ineffective or invalidate unaffected portions of this Agreement.
a. Adjustments . No retroactive price adjustments will be considered and no price increases will be permitted during the first year of this Agreement, unless agreed to by City and Contractor in writing.

6. Term. This Agreement shall commence on the Effective Date and continue through June 30, 2031 unless the Agreement is previously terminated as provided for herein (“Term”).

7. Maintenance of Records; Audits.
a. Records of Contractor’s services relating to this Agreement shall be maintained in accordance with generally recognized accounting principles and shall be made available to City for inspection and/or audit at mutually convenient times, upon a demonstrated need, for a period of four (4) years from the Effective Date. b. Books, documents, papers, accounting records, and other evidence pertaining to costs incurred shall be maintained by Contractor and made available at all mutually reasonable times, upon a demonstrated need during the contract period and for four (4) years from the date of final payment under the contract for inspection by City.

8. Time of Performance. Contractor shall perform its services in a prompt and timely manner and shall commence performance upon receipt of written notice from the City to proceed. Contractor shall complete the services required hereunder within Term.

9. Delays in Performance.
a. Neither City nor Contractor shall be considered in default of this Agreement for delays in performance caused by circumstances beyond the reasonable 3 control of the non-performing Party. For purposes of this Agreement, such circumstances include a Force Majeure Event. A Force Majeure Event shall mean an event that materially affects the Contractor’s performance and is one or more of the following: (1) Acts of God or other natural disasters occurring at the project site; (2) terrorism or other acts of a public enemy; (3) orders of governmental authorities (including, without limitation, unreasonable and unforeseeable delay in the issuance of permits or approvals by governmental authorities that are required for the services); and (4) pandemics, epidemics or quarantine restrictions. For purposes of this section, “orders of governmental authorities,” includes ordinances, emergency proclamations and orders, rules to protect the public health, welfare and safety. b. Should a Force Majeure Event occur, the non-performing Party shall, within a reasonable time of being prevented from performing, give written notice to the other Party describing the circumstances preventing continued performance and the efforts being made to resume performance of this Agreement. Delays shall not entitle Contractor to any additional compensation regardless of the Party responsible for the delay.
c. Notwithstanding the foregoing, the City may still terminate this Agreement in accordance with the termination provisions of this Agreement.

10. Compliance with Law.
a. Contractor shall comply with all applicable laws, ordinances, codes and regulations of the federal, state and local government, including Cal/OSHA requirements.
b. If required, Contractor shall assist the City, as requested, in obtaining and maintaining all permits required of Contractor by federal, state and local regulatory agencies.
c. Contractor.

11. Standard of Care. Contractor ’s services will be performed in accordance with generally accepted professional practices and principles and in a manner consistent with the level of care and skill ordinarily exercised by members of the profession currently practicing under similar conditions. Contractor’s performance shall conform in all material respects to the requirements of the Scope of Work.

12. Conflicts of Interest. During the term of this Agreement, Contractor shall at all times maintain a duty of loyalty and a fiduciary duty to the City and shall not accept payment from or employment with any person or entity which will constitute a conflict of interest with the City.

13. City Business Certificate . Contractor shall, prior to execution of this Agreement, obtain and maintain during the term of this Agreement a valid business registration certificate from the City pursuant to Title 5 of the City’s Municipal Code and 4 any and all other licenses, permits, qualifications, insurance, and approvals of whatever nature that are legally required of Contractor to practice his/her profession, skill, or business.

14. Assignment and Subcontractor . Contractor shall not assign, sublet, or transfer this Agreement or any rights under or interest in this Agreement without the written consent of the City, which may be withheld for any reason. Any attempt to so assign or so transfer without such consent shall be void and without legal effect and shall constitute grounds for termination. Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement. Nothing contained herein shall prevent Contractor from e mploying independent associates and subcontractor s as Contractor may deem appropriate to assist in the performance of services hereunder.

15. Independent Contractor. Contractor is retained as an independent contractor and is not an employee of City. No employee or agent of Contractor shall become an employee of City. The work to be performed shall be in accordance with the work described in this Agreement, subject to such directions and amendments from City as herein provided. Any personnel performing the work governed by this Agreement on behalf of Contractor shall at all times be under Contractor ’s exclusive direction and control. Contractor shall pay all wages, salaries, and other amounts due such personnel in connection with their performance under this Agreement and as required by law.

Contractor shall be responsible for all reports and obligations respecting such personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, and workers’ compensation insurance.

16. Insurance. Contractor shall not commence work for the City until it has provided evidence satisfactory to the City it has secured all insurance required under this section. In addition, Contractor shall not allow any subcontractor to commence work on any subcontract until it has secured all insurance required under this section. a. Additional Insured
The City of San Bernardino, its officials, officers, employees, agents, and volunteers shall be included as additional insureds on Contractor’s and its subcontractors’ policies of commercial general liability and automobile liability insurance using the endorsements and forms specified herein or exact equivalents to the extent of Contractor’s indemnification obligations and up to the required insurance amount. b. Commercial General Liability
(i) The Contractor shall take out and maintain, during the performance of all work under this Agreement, in the amounts specified herein, Commercial General Liability Insurance, in a form and with insurance reasonably acceptable to the City.
(ii) Coverage for Commercial General Liability insurance shall be the following:
5 Insurance Services Office Commercial General Liability coverage (Occurrence Form CG 00 01) or exact equivalent. (iii) Commercial General Liability Insurance must include coverage for the following:
(1) Bodily Injury and Property Damage
(2) Personal Injury/Advertising Injury
(3) Premises/Operations Liability
(4) Products/Completed Operations Liability
(5) Aggregate Limits that Apply per Project
(6) Explosion, Collapse and Underground (UCX)
exclusion deleted
(7) Contractual Liability with respect to this Contract (8) Broad Form Property Damage
(9) Independent Contractors Coverage
(iv) The policy shall contain no endorsements or provisions limiting coverage for (1) contractual liability; (2) cross liability exclusion for claims or suits by one insured against another; (3) products/completed operations liability; or (4) contain any other exclusion contrary to the Agreement.
(v) The policy shall give City, its elected and appointed officials, officers, employees, agents , and City -designated volunteers additional insured status using ISO endorsement forms CG 20 10 10 01 and 20 37 10 01, or endorsements providing the exact same coverage to the extent of Contractor ’s indemnification obligations and up to the required insurance amount.
(vi) The general liability program may utilize either deductibles or provide coverage excess of a self -insured retention, provided that such deductibles shall not apply to the City as an additional insured.
c. Automobile Liability
(i) At all times during the performance of the work under this Agreement, the Contractor shall maintain Automobile Liability Insurance for bodily injury and property damage including coverage for owned, non-owned and hired vehicles, in a form and with insurance companies acceptable to the City. (ii) Coverage for automobile liability insurance shall be as broad as Insurance Services Office Form Number CA 00 01 covering automobile liability (Coverage Symbol 1, any auto).
(iii) The policy shall give City, its elected and appointed officials, officers, employees, agents and City designated volunteers additional insured status to the extent of Contractor’s indemnification obligations and up to the required insurance amount.
6 (iv) The automobile liability program may utilize deductibles, provided that such deductibles shall not apply to the City as an additional insured, but not a self-insured retention.
d. Workers’ Compensation/Employer’s Liability
(i) Contractor certifies that he/she is aware of the provisions of Section 3700 of the California Labor Code which requires every employer to be insured against liability for workers’ compensation or to undertake self -insurance in accordance with the provisions of that code, and he/she will comply with such provisions before commencing work under this Agreement.
(ii) To the extent Contractor has employees at any time during the term of this Agreement, at all times during the performance of the work under this Agreement, the Contractor shall maintain full compensation insurance for all persons employed directly by him/her to carry out the work contemplated under this Agreement, all in accordance with the “Workers’ Compensation and Insurance Act,” Division IV of the Labor Code of the State of California and any acts amendatory thereof, and Employer’s Liability Coverage in amounts indicated herein. Contractor shall require all subcontractors to obtain and maintain, for the period required by this Agreement, workers’ compensation coverage of the same type and limits as specified in this section. e. Professional Liability (Errors and Omissions)
At all times during the performance of the work under this Agreement the Contractor shall maintain professional liability or Errors and Omissions insurance appropriate to its profession, in a form and with insurance reasonably acceptable to the City and in an amount indicated herein. This insurance shall be endorsed to include contractual liability applicable to this Agreement and shall be written on a policy form coverage specifically designed to protect against acts, errors or omissions of the Contractor. “Covered Professional Services” as designated in the policy must specifically include work performed under this Agreement. =
f. Privacy/Network Security (Cyber)
At all times during the performance of the work under this Agreement, the Contractor shall maintain privacy/network security insurance for: (1) privacy breaches, (2) system breaches, (3) denial or loss of service, and the (4) introduction, implantation or spread of malicious software code, in a form and with insurance companies reasonably acceptable to the City.

g. Policy Limits Required
(i) The following insurance limits are required for the Agreement:
7 Combined Single Limit
Commercial General Liability $2,000,000 per occur rence/$4,000,000 aggregate for bodily injury, personal
injury, and property damage
Automobile Liability $1,000,000 per occurrence for bodily injury and property damage
Employer’s Liability $1,000,000 per occurrence
Professional Liability $1,000,000 per claim and aggregate (errors and omissions)

Cyber Liability $1,000,000 per occurrence and
aggregate

(ii) Defense costs shall be payable in addition to the limits. (iii) Requirements of specific coverage or limits contained in this section are not intended as a limitation on coverage, limits, or other requirement, or a waiver of any coverage normally provided by any insurance. T he coverage provided to the parties required to be included as Additional Insured pursuant to this Agreement are those limits contained herein.
h. Evidence Required
Prior to execution of the Agreement, the Contractor shall file with the City evidence of insurance from an insurer or insurers certifying to the coverage of all insurance required herein. Such evidence shall include original copies of the ISO CG 00 01 (or insurer’s equivalent) signed by the insurer’s repr esentative and Certificate of Insurance (Acord Form 25- S or equivalent), together with required endorsements. All evidence of insurance shall be signed by a properly authorized officer, agent, or qualified representative of the insurer and shall certify t he names of the insured, any additional insureds, where appropriate, the type and amount of the insurance, the location and operations to which the insurance applies, and the expiration date of such insurance. i. Policy Provisions Required
(i) Contractor shall provide the City at least thirty (30) days prior written notice of cancellation of any policy required by this Agreement, except that the Contractor shall provide at least ten (10) days prior written notice of cancellation of any such policy due to non- payment of the premium. If any of the required coverage is cancelled or expires during the term of this Agreement, the Contractor shall deliver renewal certificate(s) including the General Liability Additional Insured Endorsement to the City at least ten (10) days prior to the effective date of cancellation or expiration. 8 (ii) The Commercial General Liability Policy and Automobile Policy shall each contain a provision stating that Contractor’s policy is primary insurance and that any insurance, self-insurance or other coverage maintained by the City or any named insureds shall not be called upon to contribute to any loss. (iii) The retroactive date (if any) of each policy is to be no later than the effective date of this Agreement. Contractor shall maintain such coverage continuously for a period of at least three years after the completion of the work under this Agreement. Contractor shall purchase a one (1) year extended reporting period A) if the retroactive date is advanced past the effective date of this Agreement; B) if the policy is cancelled or not renewed; or C) if the policy is replaced by another claims-made policy with a retroactive date subsequent to the effective date of this Agreement. (iv) All required insurance coverages, except for the professional liability coverage, shall contain or be endorsed to provide waiver of subrogation in favor of the City, its officials, officers, employees, agents, and volunteers or shall specifically allow Contractor or others providing insurance evidence in compliance with these specifications to waive their right of recovery prior to a loss. Contractor hereby waives its own right of recovery against City and shall require similar written express waivers and insurance clauses from each of its subcontractors.
(v) The limits set forth herein shall apply separately to each insured against whom claims are made or suits are brought, except with respect to the limits of liability. Further the limits set forth herein shall not be construed to relieve the Contractor from liability in excess of such coverage, nor shall it limit the Contractor ’s indemnification obligations to the City and shall not preclude the City from taking such other actions available to the City under other provisions of the Agreement or law. j. Qualifying Insurers
(i) All policies required shall be issued by acceptable insurance companies, as determined by the City, which satisfy the following minimum requirements:
(1) Each such policy shall be from a company or
companies with a current A.M. Best's rating of A:VII and admitted to transact in the business of insurance in the State of California, or otherwise allowed to place insurance through surplus line brokers under applicable provisions of the California Insurance Code or any federal law.

Additional Insurance Provisions
(i) The foregoing requirements as to the types and limits of insurance coverage to be maintained by Contractor, and any approval of said insurance by the City, is not intended to and shall not in any manner limit or qualify the liabilities 9 and obligations otherwise assumed by the Contractor pursuant to this Agreement, including, but not limited to, the provisions concerning indemnification. (ii) If at any time during the life of the Agreement, any policy of insurance required under this Agreement does not comply with these specifications or is canceled and not replaced, City has the right but not the duty to obtain the insurance it deems necessar y and any premium paid by City will be promptly reimbursed by Contractor or City will withhold amounts sufficient to pay premium from Contractor payments. In the alternative, City may cancel this Agreement. (iii) The City may require the Contractor to provide complete copies of all insurance certificates in effect for the duration of the Project. (iv) Neither the City nor the City Council, nor any member of the City Council, nor any of the officials, officers, employees, agents or volunteers shall be personally responsible for any liability arising under or by virtue of this Agreement. k. Subcontractor Insurance Requirements. Contractor shall not allow any subcontractors or subcontractor s to commence work on any subcontract until they have provided evidence satisfactory to the City that they have secured all insurance required under this section. Policies of commercial general liability insurance provided by such subcontractors or subcontractor s shall be endorsed to include the City as an additional insured using ISO form CG 20 38 04 13 or an endorsement providing the exact same coverage. If requested by Contractor, City may approve different scopes or limits of insurance for particular subcontractors or subcontractors.

17. Indemnification.
a. To the fullest extent permitted by law, Contractor shall defend (with counsel reasonably approved by the City), indemnify and hold the City, its elected and appointed officials, officers, employees, agents, and authorized volunteers free and harmless from any and all claims, demands, causes of action, suits, actions, proceedings, costs, expenses, liability, judgments, awards, decrees, settlements, loss, damage or injury of any kind, in law or equity, to property or persons, including wrongful death, (collectively, “Claims”) to the extent caused by any negligent acts, errors or omissions, or willful misconduct of Contractor , its officials, officers, employees, subcontractors, Contractors or agents in connection with the performance of the Contractor’s services, the Project, or this Agreement, including without limitation the payment of all damages, reasonable expert witness fees, reasonable attorneys’ fees and other related costs and expenses. This indemnification clause excludes Claims arising from the negligence or willful misconduct of the City. Contractor's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by the City, the City Council, members of the City Council, its employees, or authorized volunteers. Contractor’s indemnification obligation shall survive the expiration or earlier termination of this Agreement. b. If Contractor’s obligation to defend, indemnify, and/or hold harmless arises out of Contractor’s performance as a “design professional” (as that term is defined under Civil Code section 2782.8), then, and only to the extent required by Civil Code 10 section 2782.8, which is fully incorporated herein, Contractor’s indemnification obligation shall be limited to the extent which the Claims arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor in the performance of the services or this Agreement, and, upon Contractor obtaining a final adjudication by a court of competent jurisdiction, Contractor ’s liability for such claim, including the cost to defend, shall not exceed the Contractor’s proportionate percentage of fault.

18. California Labor Code Requirements . Contractor is aware of the requirements of California Labor Code Sections 1720 et seq. and 1770 et seq., as well as California Code of Regulations, Title 8, Section 16000, et seq., ("Prevailing Wage Laws"), which require the payment of prevailing wage rates and the performance of other requirements on certain “public works” and “ maintenance” projects. If the S ervices are being performed as part of an applicable “public works” or “maintenance” project, as defined by the Prevailing Wage Laws, Contractor agrees to fully comply with such Prevailing Wage Laws, if applicable. Contractor shall defend, indemnify and hold the City, its elected officials, officers, employees and agents free and harmless from any claims, liabilities, costs, penalties or interest arising out of any failure or alleged failure to comply with the Prevailing Wage Laws. It shall be mandatory upon the Contractor and all subcontractors to comply with all California Labor Code provisions, which include but are not limited to prevailing wages (Labor Code Sections 1771, 1774 and 1775), employment of apprentices (Labor Code Section 1777.5), certified payroll records ( Labor Code Sections 1771.4 and 1776), hours of labor (Labor Code Sections 1813 and 1815) and debarment of contractors and subcontractors (Labor Code Section 1777.1).

If the Services are being performed as part of an applicable “public works” or “maintenance” project, then pursuant to Labor Code Sections 1725.5 and 1771.1, the Contractor and all subcontractors performing such Services must be registered with the Department of Industrial Relations. Contractor shall maintain registration for the duration of the Project and require the same of any subcontractor s, as applicable. This Project may also be subject to compliance monitoring and enforcement by the Department of Industrial Relations. It shall be Contractor ’s sole responsibility to comply with all applicable registration and labor compliance requirements.

19. Verification of Employment Eligibility . By executing this Agreement, Contractor verifies that it fully complies with all requirements and restrictions of state and federal law respecting the employment of undocumented aliens, including, but not limited to, the Immigration Reform and Control Act of 1986, as may be amended from time to time, and shall require all subcontractor s and sub- subcontractors to comply with the same.

20. Laws and Venue. This Agreement shall be interpreted in accordance with the laws of the State of California. If any action is brought to interpret or enforce any term of this Agreement, the action shall be brought in a state or federal court situated in the County of San Bernardino, State of California.

21. Termination or Abandonment
11 a. City has the right to terminate or abandon any portion or all of the work under this Agreement by giving ten (10) calendar days’ written notice to Contractor.

In such event, City shall be immediately given title and possession to all original field notes, drawings and specifications, written reports and other documents produced or developed for that portion of the work completed and/or being abandoned. City shall pay Contractor the reasonable value of services rendered for any portion of the work completed prior to termination. If said termination occurs prior to completion of any task for the Project for which a payment request has not been received, the charge for services performed during such task shall be the reasonable value of such services, based on an amount mutually agreed to by City and Contractor of the portion of such task completed but not paid prior to said termination. City shall not be liable for any costs other than the charges or portions thereof which are specified herein. Contractor shall not be entitled to payment for unperformed services, and shall not be entitled to damages or compensation for termination of work.
b. Contractor may terminate its obligation to provide further services under this Agreement upon thirty (30) calendar days’ written notice to City only in the event of substantial failure by City to perform in accordance with the terms of this Agreement through no fault of Contractor.

22. Attorneys’ Fees . In the event that litigation is brought by any Party in connection with this Agreement, the prevailing Party shall be entitled to recover from the opposing Party all costs and expenses, including reasonable attorneys’ fees, incurred by the prevailing Party in the exercise of any of its rights or remedies hereunder or the enforcement of any of the terms, conditions, or provisions hereof. The costs, salary, and expenses of the City Attorney’s Office, to the extent reasonably allocated and documented in enforcing this Agreement on behalf of the City shall be considered as “attorneys’ fees” for the purposes of this Agreement.

23. Responsibility for Errors. Contractor shall be responsible for its work and results under this Agreement. Contractor, when requested, shall furnish clarification and/or explanation as may be required by the City’s representative, regarding any services rendered under this Agreement at no additional cost to City. In the event that an error or omission attributable to Contractor ’s professional services occurs, Contractor shall, at no cost to City, provide all other services necessary to rectify and correct the matter to the sole satisfaction of the City and to participate in any meeting required with regard to the correction.

24. Prohibited Employment. Contractor shall not employ any current employee of City to perform the work under this Agreement while this Agreement is in effect.

25. Costs. Each Party shall bear its own costs and fees incurred in the preparation and negotiation of this Agreement and in the performance of its obligations hereunder except as expressly provided herein.

26. Documents. Except as otherwise provided in “Termination or Abandonment,” above, all original field notes, written reports, Drawings and Specifications and other documents, produced or developed for the Project shall, upon 12 payment in full for the services described in this Agreement, be furnished to and become the property of the City.

27. Organization. Contractor shall assign J oaquin Chavez as Project Manager. The Project Manager shall not be removed from the Project or reassigned without the prior written consent of the City.

28. Limitation of Agreement. This Agreement is limited to and includes only the work included in the Project described above.

29. Notice. Any notice or instrument required to be given or delivered by this Agreement may be given or delivered by depositing the same in any United States Post Office, certified mail, return receipt requested, postage prepaid, addressed to the following addresses and shall be effective upon receipt thereof:

CITY:

City of San Bernardino
Vanir Tower, 290 North D Street
San Bernardino, CA 92401
Attn: Chief of Police, Darren L. Goodman

With Copy To:

City of San Bernardino
Vanir Tower, 290 North D Street
San Bernardino, CA 92401
Attn: City Attorney

CONTRACTOR:

Universal Protection Service LP
Dba Allied Universal Security Services

Joaquin Chavez,
1040 Iowa Avenue Suite 106
Riverside CA 92507

30. Third Party Rights . Nothing in this Agreement shall be construed to give any rights or benefits to anyone other than the City and the Contractor.

31. Equal Opportunity Employment . Contractor represents that it is an equal opportunity employer and that it shall not discriminate against any employee or applicant for employment because of race, religion, color, national origin, ancestry, sex, age or other interests protected by the State or Federal Constitutions. Such non- discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination.

32. Entire Agreement. This Agreement, including Exhibit “A ,” represents the entire understanding of City and Contractor as to those matters contained herein, and supersedes and cancels any prior or contemporaneous oral or written understanding, promises or representations with respect to those matters covered hereunder. Each Party acknowledges that no representations, inducements, promises , or agreements have been made by any person which are not incorporated herein, and that any other agreements shall be void. This is an integrated Agreement. 13 33. Severability. If any provision of this Agreement is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such determination shall not affect the validity or enforceability of the remaining terms and provisions hereof or of the offending provision in any other circumstance, and the remaining provisions of this Agreement shall remain in full force and effect.

34. Successors and Assigns. This Agreement shall be binding upon and shall inure to the benefit of the successors in interest, executors, admi nistrators and assigns of each P arty to this Agreement. However, Contractor shall not assign or transfer by operation of law or otherwise any or all of its rights, burdens, duties or obligations without the prior written consent of City. Any attempted assignment without such consent shall be invalid and void.

35. Non-Waiver. The delay or failure of either Party at any time to require performance or compliance by the other Party of any of its obligations or agreements shall in no way be deemed a waiver of those rights to require such performance or compliance.

No waiver of any provision of this Agreement shall be effective unless in writing and signed by a duly authorized representative of the Party against whom enforcement of a waiver is sought. The waiver of any right or remedy with respect to any occurrence or event shall not be deemed a waiver of any right or remedy with respect to any other occurrence or event, nor shall any waiver constitute a continuing waiver.

36. Time Each party shall promptly perform its obligations under this Agreement to the best of its ability, with due regard to the timeline established herein.

37. Headings. Paragraphs and subparagraph headings contained in this Agreement are included solely for convenience and are not intended to modify, explain, or to be a full or accurate description of the content thereof and shall not in any way affect the meaning or interpretation of this Agreement.

38. Amendments. Only a writing executed by all of the Parties hereto or their respective successors and assigns may amend this Agreement.

39. City’s Right to Employ Other Contractors. City reserves its right to employ other Contractors, including engineers, in connection with this Project or other projects.

40. Prohibited Interests. Contractor maintains and warrants that it has neither employed nor retained any company or person, other than a bona fide employee working solely for Contractor, to solicit or secure this Agreement. Further, Contractor warrants that it has not paid nor has it agreed to pay any company or person, other than a bona fide employee working solely for Contractor, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. For breach or violation of this warranty, City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no official, officer or employee of City, during the term of his or her service with City, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom.
14 41. Counterparts. This Agreement may be executed in one or more counterparts, each of which shall be deemed an original. All counterparts shall be construed together and shall constitute one single Agreement.

42. Authority. The persons executing this Agreement on behalf of the Parties hereto warrant that they are duly authorized to execute this Agreement on behalf of said Parties and that by doing so, the Parties hereto are formally bound to the provisions of this Agreement.

43. Electronic Signature. Each Party acknowledges and agrees that this Agreement may be executed by electronic or digital signature, which shall be considered as an original signature for all purposes and shall have the same force and effect as an original signature.
[SIGNATURES ON FOLLOWING PAGE]
15 SIGNATURE PAGE FOR PROFESSIONAL SERVICES AGREEMENT

BETWEEN THE CITY OF SAN BERNARDINO

AND UNIVERSAL PROTECTION SERVICE, LP

IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date first written above.

CITY OF SAN BERNARDINO
APPROVED BY:

Eric Levitt
City Manager

ATTESTED BY:

Telicia Lopez, CMC
City Clerk

APPROVED AS TO FORM:

Best Best & Krieger LLP
City Attorney

CONTRACTOR

UNIVERSAL PROTECTION SERVICE
LP

DBA ALLIED UNIVERSAL SECURITY

SERVICES

Signature
Andrew Coleman
Name

Vice-President of Business Development
Title

16 EXHIBIT A
Beginning FY27/28 and continuing through the term of this agreement, the hourly base labor rate for each security guard may be increased by an amount up to, but not to exceed 3.5%, year over year to reflect then current wages.

Projected Annual Costs – Equal to the yearly rate of seven (7) full time guards:

FY26/27: $510,734
FY27/28: $528,610
FY28/29: $547,111
FY29/30: $566,260
FY30/31: $586,080

See attached Exhibit A for initial (FY26/27) pricing established by vendor quote F-26- 1047.

A Security Program for the City of San Bernardino
February
1 9
,
2026
Presented to:

City of San Bernardino
Purchasing Division
Prisoner Custody Transport and Booking Services

Presented by:

Britain L. Rome
Business Development Manager
Allied Universal
®

EXHIBIT A
February 19, 2026
Purchasing Division
Prisoner Custody Transport and Booking Services
Vanir Tower
290 North D Street | San Bernardino, California 92401
Purchasing Division,
Thank you for considering Allied Universal for your security needs. After carefully evaluating the requirements of your project, we are confident in our ability to provide exceptional security services for Prisoner Custody Transport and Booking Services.

For more than 65 years, Allied Universal
® has been providing customized security
solutions to meet the specific needs of clients large and small.

Here are the key highlights of our proposal:
 Local Office Support (Riverside Branch)
 Significant Value to the Security Process (Determining underlying issues)  Officer Coverage (Field Supervisors, Rovers & proprietary scheduling system LISA)  Back Up Resources (Over 8000 Officers / Emergency & Disaster Services)  Services (Technology, Event Services, Executive Protection, K9 & Janitorial  Customized Security Plans (Develop plan for your needs)  References ( Proof sources)
We are confident that our services will yield a tangible return on your investment.

Should you have any questions or require further information, please do not hesitate to reach out to us.

Sincerely,
Britain L. Rome
Manager, Business Development
714.453.7450 | [email protected] © Allied Universal® - Confidential

3 © Allied Universal® - Confidential

TABLE OF CONTENTS
This security services data, furnished in connection with a request for information, shall not be disclosed in whole or in part to any third party. This restriction does not limit the right of City of SB - Prisoner Custody Transport and Booking Services to use information contained in the data if it is obtained from another source without restriction.

Local & Regional Support 4
Company Profile 5
References 6
Government Experience 7
Recruiting, Hiring, Screening & Training 8-12
HELIAUS® & Technology 13-14
Awards & Uniforms 15-16
Retention & Wages 17-18
Summary of Investment 19-20
Transition & Why Allied Universal 21-22
Appendix & Required RFP Documents 23-29
4© Allied Universal® - Confidential

ORGANIZATION CHART
Regional President
Steve Claton - Irvine
Regional Vice President
Erik Fields – Inland EmpireLOCAL SUPPORT TEAM
HR Manager
HR Representative
HR Coordinator(s)
Regional Recruiter
Recruiter(s)
Trainer

NATIONAL

SUPPORT
• Finance
• Human
Resources
• Training
• Legal
• 24/7 Service
Assurance Center

REGIONAL SUPPORT TEAM
Human Resources Director
Recruiting Director
Training Director
Controller
Director of Operations
Mike Porter - Inland Empire
Client Manage
Joaquin Chaves - Riverside
Account Managers Operations
Manager
Field Supervisors
General Manager
Chuck Hull - Riverside
Local and Regional Support
Local Branch
1040 Iowa Ave | Suite #106 | Riverside, CA 92507
5© Allied Universal® - Confidential

COMPANY PROFILE
Company Profile Company Legal Name: Allied Universal: Universal Protection Service, LP d/b/a Allied Universal Security Services, for itself and on behalf of its wholly-owned subsidiaries and affiliates which may provide service hereunder within certain states Company Legal Status:

California, we operate as a Limited Partnership - Universal Protection Service, LP Active licenses issued by the California State Contractor’s License Board:

PPO #14417 | California Bureau of Security and Investigative Services (BSIS) Business Address:

Local Branch - 1040 Iowa Ave. | Suite 106 | Riverside, CA 92506 Headquarters - 450 Exchange | Irvine, CA 92602
Website Address, Phone Numbers & Email:
https://www.aus.com
Headquarters Irvine, CA 866.877.1965
Riverside Branch 951.343.5817
General Manager [email protected]
Length of time the firm has been in business: Over 65 years of security service Length of time at current location: Serving the Inland Empire for over 33 years Is your firm a sole proprietorship doing business under a different name: No Is your firm incorporated: Yes
If yes, State of Incorporation & Federal Taxpayer ID Number: Delaware & EIN #33-0973846 Regular business hours:

Local Security Branch is open Monday - Friday 8 am to 5 pm.

Coverage, Communication & Security Team access is available 24/7 Regular holidays and hours when business is closed:
24/7 - Upon award of the business we will provide names, phone numbers, emails, create a call log for the AUS team that is assigned & dedicated to your site.

Allied Universal recognizes the following Holidays:

New Year's Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day & Christmas Day Contact person in reference to this proposal:

Britain L. Rome | C: 714.453.7450 | [email protected] Contact person for accounts payable:

General Manager [email protected]

Name of Client Manager:

Joaquin Chavez [email protected]
6© Allied Universal® - Confidential

REFERENCES
City of Redlands
Custody Officer Services for Temporary Holding Facility Sean Flynn | Commander | Redlands Police Department
909.798.7681 - [email protected]
Staffing: 4 FTE
Duration of providing services: 6/19/2018
City of Fontana
Custody Officer Services for Temporary Holding Facility Edward Stewart | Sergeant | Fontana Police Department
909.350.7725 [email protected]
Staffing: 8FTE
Duration of providing services: 11/1/2020

7 GOVERNMENT SERVICES EXPERIENCE
• Dedicated Division
• Government Contract
Security Training Curriculum
• Access Control
• Alarm Response
• Armed Protective Duties
• Badging & Identification
• Emergency Response
• First Safety Officers
• Guard Force Protection
• Recruiting & Providing
Cleared Personnel
• Work Stoppage Details
• X-Ray, Magnetometer &
Wand Device Operation
45,000+
security
professionals
850+
customers and
thousands of facilities
85m+
hours of service
annually
© Allied Universal® - Confidential
8 © Allied Universal® - Confidential

RECRUITING AND HIRING
8 Allied Universal applies a structured, intelligence-based approach to matching candidates with the right roles.

Our system profiles every job using a proprietary FIT
Framework, evaluating multiple dimensions such as
environment, expectations, and job demands. Once a
candidate completes the interview process, hiring moves forward without delay through a streamlined progression:
• Step 1: Conditional offer extended immediately
• Step 2: Automated onboarding begins, including
background checks and required documentation
• Step 3: Real-time visibility for hiring managers into candidate progress
• Step 4: In-person confirmation of grooming,
professionalism, and site readiness prior to assignment Before assignment, candidates complete an in-person
confirmation to verify professionalism, grooming,
communication, and site readiness. This step supports
alignment with client-specific expectations and reinforces consistent service standards.

Allied Universal’s electronic onboarding process
eliminates manual paperwork and accelerates
deployment. Depending on licensing and role
requirements, many officers move from offer to active
staffing in less than one week, allowing local teams to focus on training, supervision, and client service.

Technology-Enabled Precision Matching Unparalleled Recruiting Resources and Partnerships Our national recruiting infrastructure
provides access to a talent pipeline
of more than one million candidates,
supporting reliable staffing across
diverse markets and labor
conditions. Military hiring is a
cornerstone of this strategy.

Veterans bring leadership, discipline
and teamwork—qualities essential
to effective security operations.

Through our There for Our
Veterans
program, we partner
with leading organizations to support
military members transitioning to
civilian careers, including:
• ESGR (Employer Support of the
Guard and Reserve)
• Wounded Warrior Project
• HireVeterans
• Hero2Hired (H2H)
• National Guard programs
• Salute America’s Heroes
Where We Recruit
To sustain a strong, diverse, and reliable talent pipeline, we recruit from a wide range of channels:
• Allied Universal Careers Platform (jobs.aus.com)
• Digital job boards and professional networks
• Internal promotions and employee referrals
• Colleges, universities, and trade schools
• Law enforcement academies and public safety agencies
• Job fairs, hiring events, and open houses
• Professional associations (ASIS, SHRM, NACE, BOMA, ICSC, Chambers of Commerce)
9 © Allied Universal® - Confidential

APPLICATION REVIEW & ASSESSMENT
• Careful analysis focuses on employment history and stability, and on experience/qualifications specific to the job opening.

INTERVIEWS
• Initial interview assesses punctuality and appearance and clarifies points of the candidate’s application. Multiple interviews may be conducted. Candidates progressing
beyond this level attend our orientation program.

ELECTRONIC I-9 and E-VERIFY
• Employment verification is completed to present proof of eligibility to work in the U.S. All potential employees are processed through E-Verify, the government’s
employment eligibility system.

INTEGRITY/HONESTY ASSESSMENT
• Behavioral Assessments are available on a pre-placement basis to evaluate attitudes and behaviors linked to integrity, honesty, trustworthiness and customer service aptitude.

Assessments are predictive (no guarantee of performance or behaviors); available for an additional charge.

CRIMINAL BACKGROUND CHECKS
• Prior to being assigned, each employee undergoes a criminal records background check (except where such is conducted as part of the state guard licensing agency). Where required, fingerprints are taken and submitted to the appropriate law enforcement agency for a detailed background investigation.

Statewide criminal checks are also conducted when required.

NATIONAL SEX OFFENDER REGISTRY (except CA and NV
where checks can only be done in accordance with state law) • This step searches the Federal Department of Justice
database, which includes real time listings of registered sex offenders. By searching the DOJ, the most complete and
current report is available.

PRE-EMPLOYMENT DRUG TESTING
• Oral ten-panel drug tests are completed prior to assignment for all applicants. Lab urinalysis testing is available at an additional charge.

MOTOR VEHICLE REPORT
• Security Professionals designated to drive a vehicle are subject to Motor Vehicle Report checks to verify driving eligibility and must complete on-site training before they can operate a vehicle.

SOCIAL SECURITY TRACE
• Run on each candidate to verify identify and history of addresses. The latter is used to assure all associated
addresses are considered when determining states and
countries to be included in the criminal background check.

SCREENING

MANAGEMENT TESTING
• May involve one or more behavioral assessment tools to help assess candidates’ management abilities, drive,
maturity and people skills, and evaluate whether they are a good fit for the position.

EDUCATION & EMPLOYMENT VERIFICATION
• In the event that the contract requires education and/or employment verifications, these services can be
completed for a nominal fee.
10 GOVERNMENT SERVICES TRAINING
• Combating Terrorism
• Sabotage & Espionage
• Contract Guard Admin/GSA
• Hostage Situations
• FLETC: Use of Force Model
• Controlling Access
• Federal Laws & Regulations
• Civil Disturbances
• Emergency First Aid
• Intrusion, Detection,
Assessment
& Response

PROTECT THE PUBLIC AND EMPLOYEES
© Allied Universal® - Confidential

1111

VEHICLE TRAINING

COMPREHENSIVE VEHICLE TRAINING
Driver and Specialized Vehicle training are each two-part courses designed for Security Professionals who will drive an Allied Universal or client-owned vehicle while on duty. Courses are conducted by an Allied Universal Trainer or Manager and are also available online. © Allied Universal® - Confidential
The second part of vehicle training occurs with the
actual vehicle at the work site.

Checklists guide the student and the trainer through
the safe operation of the vehicle, using the actual
routes.

Well-trained vehicle operators are both safe and
effective, and set the expectation for safe practices for others at your location.

VEHICLE TRAINING
Car/Truck
• Driver/Vehicle Policy
• Vehicle Operation Rules
• Patrol Driving
• Accident Reporting and
Procedures
• Vehicle Inspection Checklist
and Trip Log
• Driving Training Practical
Application Checklist
Segway and T-3
• Definition of Segway and
T-3
• Description of How
Segways and T-3s Work
• Important Safety Tips
Bicycle
• Bicycle Basics and
Safety
• Rules of the Road
• Preparation for the
Bicycle Patrol
Golf Cart
• Golf Cart Daily
Inspections
• Golf Cart Operation
• Safe and Secure
Golf Cart Parking

12 © Allied Universal® - Confidential

BRANCH/CLIENT

LEADERS
General Managers,
Branch Managers,
Client Managers

SITE/SHIFT

SUPERVISORS

FRONT-LINE

MANAGERS
Account Managers,
Operations
Managers

SECURITY

PROFESSIONALS

EXECUTIVE
Regional
Presidents,
Regional Vice
Presidents
Customized Training for Your
Security Program
Well-trained Security
Professionals not only enhance
safety, mitigate risk and maximize
security for the people and assets
at your site, but they also
ultimately provide a higher return
on your investment. Allied
Universal Security Professionals
undergo extensive and regular
training, and become fully
immersed in your business,
procedures and company culture.

To ensure that Security
Professionals at City of SB -
Prisoner Custody Transport and
Booking Services have the
knowledge and skills to serve you
and to grow in their careers,
training is not just provided but
tested for retention and tracked to
record completion.
© Allied Universal
®

Confidential

TRAINING

ON-LINE, MOBILE
WITH:
• Over 1,500 online
training modules
available 24/7
• Virtual and classroom
instructor-led courses
• Industry and client-
specific training
• Role-specific training
academies that prepare
them for future
responsibilities and
career opportunities
12 SECURITY

PROFESSIONAL

ACADEMY

SECURITY

SUPERVISOR

ACADEMY

SECURITY

MANAGEMENT

ACADEMY

BUSINESS

MANAGEMENT

ACADEMY

LEADERSHIP

ACADEMY
13 © Allied Universal® - Confidential

HELIAUS

VALUE TO YOU
HELIAUS®, an advanced AI-driven solution, transcends traditional risk management models. It offers a comprehensive workforce management system that provides real-time data visualization, efficient visitor and vehicle management, live automated post orders, zone-based smart sensors and dynamic tours. This sophisticated platform ensures Security Professionals stay connected, engaged and informed, contributing to the creation of safer and more secure environments.

ACHIEVE RESULTS YOU WANT
• Reduce Liability
• Reduce Costs
• Rapid Response
• Increase Safety
• Improve Compliance
• Transparency and Accountability
Proactively Mitigate Risks

GAIN INSIGHTS YOU NEED
• Access Real-Time Data
• View Sitemaps
• Customize Workflows
• Analyze Trends
• Create Reports
• Track Compliance
• Improve Communications
• Swiftly Respond to Incidents
With fully integrated security
controls, HELIAUS allows
you to visualize past, present
and future conditions of your
site, enabling immediate
adjustments to your site’s
security operations.

Operational metrics in
HELIAUS provide a one-
stop-shop for performance
against SLAs.

PROACTIVE REACTIVERESPONSIVE

TOMORROWTODAYYESTERDAY

THE POWER OF INSIGHT
INTO ACTION®

DETECT AND

RESPOND

OBSERVE AND
REPORT

14 © Allied Universal® - Confidential

TECHNOLOGYTECHNOLOGY
Workforce Support That Keeps Every
Shift Covered
Powered by LISA® – Live Interactive Support AI®
Real-world challenges such as call-offs or late arrivals can disrupt coverage.

Our automated workforce support tools continuously monitor schedules and attendance across your sites.

When an issue is detected, the system supports response by alerting supervisors, identifying qualified available officers, and documenting outreach and resolution steps.

Security Professionals also have access to a 24/7 digital support interface for schedule confirmations and common payroll or staffing questions, helping reduce friction while easing administrative demands on managers.
.

15 Awards are viewed as validation that Allied Universal® is not only leading the security industry, but we are also on par with innovative companies across many sectors. A few examples include:
• Newsweek 2024 Best Places to Work for: Women, Diversity and Job Starters
• Forbes List of America's Best Large Employers
• American Security Today ASTORS Homeland Security Gold Award, Best Security Workforce Management Platform for
HELIAUS®
• ASIS International/Global Security Exchange (GSX+):

Outstanding Security Performance Award, Outstanding Contract Security Company
• American Security Today ASTORS Homeland Security Gold Award Best Machine Learning, Artificial Intelligence and Best Mass Notification System for LISA (Live Interactive Support AI) • American Security Today ASTORS Homeland Security Gold Award Best Mobile Technology Product for Mercury
• ASIS International Outstanding Security Performance Award, Outstanding Customer Service Initiative
• American Security Today ASTORS Homeland Security Silver Award, Best Video Analytics Solution
• Chief Executive Magazine Patriots in Business Award
• Employer Support of the Guard and Reserve (ESGR)
Pro Patria Award
• E-Learning Magazine Learning! 100 Top Learning
Organizations
• Inc. 5000 Fastest Growing Private Companies
• Security Magazine Most Influential, Chief Executive Officer Steve Jones

1616
• Shirts in blue, white, tan or
gray
• Shoulder epaulets
• Two pleated chest pockets
with three-point flaps
• Permanent military creases
• Reinforced sewn-in badge
tab
• Pleated pockets with pen slot
• Three-point scalloped flaps
• Flat front uniform pants in
black, navy or heather gray
• Duty belt
Ideal for security programs
that demand a high level of
security presence
• Shirts in blue, white, tan or
gray
• Shoulder epaulets
• Two pleated chest pockets
with three-point flaps
– Permanent military
creases
– Reinforced sewn-in
badge tab
– Pleated pockets with
pen slot
– Three-point scalloped
flaps
• Flat front uniform pants in
black, navy or heather gray
• Duty belt
Maintain a security identify
in warm climates or
environments that require
high-activity patrols
• Polo shirt in navy or
white
• Allied Universal logo
embroidered on the
chest
• Khaki-style slacks
• Leather belt
High-visibility uniforms allow
security professionals to be
easily seen for information or
as deterrents
• Single breasted gold button
uniform blazer in black or
navy
• Single breasted executive
suit coat in black, navy,
navy pinstripe or charcoal
• Polyester/cotton broadcloth
executive dress shirts -
white, French blue or light
blue
• Pleated front executive
dress slacks in black,
charcoal or navy
• Leather belt
When customer service is
key, our Executive uniform
options provide a polished
and professional appearance
Our Security Professionals, well-groomed and impeccably dressed, project authority as brand ambassadors for City of SB - Prisoner Custody Transport and Booking Services. They embody your company's image and values. We meticulously hire, coach and inspect officers to exceed industry standards and meet your program's requirements.

MILITARY STYLE BUSINESS CASUAL HIGH VISIBILITY EXECUTIVE STYLE

UNIFORMS
© Allied Universal® - Confidential
1717
© Allied Universal® - Confidential
We keep our Security Professionals
happy and performing at their best
through competitive pay, benefits, and a
focus on career development. This
includes strong leadership, advanced AI-
based hiring practices, thorough training,
and opportunities for growth. We also
provide ongoing feedback and offer
numerous programs to keep our team
motivated:
• Employees can receive their pay through
direct deposit or as a Cash Pay Card
(where permitted and with the option of a
branded debit card and checks to avoid
incurring fees).
• DailyPay allows employees to track their
pay after every shift and provides on-
demand access to their earnings with
tools to budget and plan for expenses.
• Educational Assistance: Includes up to
$3,000 toward the cost of tuition and
qualified expenses. We partner with over
a dozen colleges/universities to offer
tuition discounts. We also award up to
ten annual scholarships of up to $1,000
to the children of our employees.
• Commuter Benefits Program: Funds
deducted through payroll on a pre-tax
basis.
• Paid Time Off, 401(k) and Holidays
• Our Employee Assistance Program
assists employees in resolving personal
circumstances that could impact their
work performance.
• We offer fringe benefits exclusively to our
employees for personal use though
PerkSpot. Some of these benefits
include discounts on fitness
memberships, cellular phone plans, retail
merchandise and credit union access.

Employees benefit from special savings
and offerings from partners, including
Sprint, AT&T, Verizon Wireless,
DIRECTV, Dell Computers, VPI Pet
Insurance, GlobalFit, and H&R Block.
• Purchasing Power: a program that
allows employees to purchase brand
name computers, appliances, furniture,
TVs and more through payroll deduction.

We believe top performance that is rewarded
is also repeated. We run several
Recognition Programs designed to
encourage excellence and boost morale.

These range from recognizing Security
Professionals’ good performance in our
many internal publications to distributing
certificates of achievement and monetary
rewards; and from distinguishing officers with
awards such as "You're Phenomenal" and
the coveted Hero Award and Hero of the
Year.

NOTE: Allied Universal reserves the right to change,
amend, or terminate the benefits programs and its
options at any time.

RETENTION

1818

SECURITY PROFESSIONAL WAGES
© Allied Universal® - Confidential
At Allied Universal, we know the right wage is essential to hiring and retaining top-tier Security Professionals for City of SB - Prisoner Custody Transport and Booking Services.

While lower wages may reduce costs, they can
compromise quality, reliability, and continuity on post.

Data-Driven Compensation
We set competitive pay benchmarks using government
data, industry research, job postings, and our proprietary intelligence. Our database spans 51,000+ U.S. job
locations, benchmarking pay by role, union status,
armed/unarmed positions, and vertical. Wages are also
validated against ERI, Indeed, Glassdoor, competitor
postings, and the U.S. Bureau of Labor Statistics.

Investing in Quality and Reliability
The Impact of Fair Wages
Offering competitive pay directly supports attracting and retaining top Security Professionals, reducing turnover, and ensuring consistent staffing. It also enhances safety and professionalism on site, creating a stronger, more reliable security presence.

Wages—and therefore pricing—are tailored to each client program. Bill rates reflect the compensation provided to Security Professionals, ensuring transparency and
alignment with quality outcomes
Hourly rate paid directly
to Security Professional
71% of bill rate
* Average across accounts
80%
70%
60%
50%
40%
30%
20%
($2.00) ($1.00) $0.00 $1.00 $2.00
Turnover
Hourly Security Professionals
Pay Rate Delta based on Average by Zip Code
Getting the wage right is the most critical
factor in having a stable workforce on site
19 © Allied Universal® - Confidential

SUMMARY OF INVESTMENT
The following scope outlines general expectations:

1. Provide custodial transport of prisoners from the police station to county jail facilities.

Operate a city owned vehicle, equipped for prisoner transport to safely transfer up to ten (10) detainees, male and/or female, simultaneously to and from approved locations.

Once at jail facilities, will complete the booking process in accordance with Department and facility policy and procedures.

Ensure property is booked into the facility with each detainee.

Provide custodial relief for prisoners already transported to jail facilities by officers and complete booking process as specified above.

2. Provide transport and/or custodial relief of prisoners at medical facilities to be medically cleared prior to booking into a county jail facility Conduct transport of the prisoner to an appropriate county jail facility after pre-jail medical evaluation is complete.

Complete booking process as specified in section 1 above.

3. Provide transport for detainees who are under mental health holds, to an appropriate behavioral health unit to be admitted for mental health evaluations under W&I 5150
Provide custodial relief of detainees already transported to behavioral health facilities by officers and complete intake/admission process as specified above.

4. For purposes of the Fee Proposal required under Section E.8,provide initial pricing for 8-hour/day, 5-day/week coverage with sufficient guard staffing to allow for the simultaneous transport of up to (10) prisoners throughout the shift. This pricing should be flexible/scalable and allow for increased or decreased staffing throughout the contract period to account for department needs.

5. Provide services for the hiring and supervision of the security guard staff assigned to the Department for transport services

6. Must provide training to security guard staff, to include, but not limited to any training necessary to meet Board of State and Community Corrections Title 15 Minimum Standards to transport prisoners.
20 © Allied Universal® - Confidential
Wages
In today's labor market, the wage of the Security Professional is a significant variable in the quality of your program. It is essential that the right wage is offered in order to ensure a safe and secure environment, build stakeholder confidence and protect City of SB - Prisoner Custody Transport and Booking Services' brand.
401(k) Retirement Plan
Allied Universal
® employees are eligible to enroll in our
401(k)-retirement savings program anytime following six months of employment.

Proposed Holidays
Allied Universal recognizes the following holidays: New Year's Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

All employees who work on a designated holiday will receive

1.5 times their wage rate for hours worked. Allied Universal will invoice 1.5 times the hourly billing rate for hours worked on the designated holidays. Holiday billing may or may not be included in our annual budget estimate or standard billing rates.

Overtime
Any requested security coverage outside of the contractual hours will be charged at the agreed upon Overtime rate.

Billing Frequency and Payment Terms
Allied Universal will invoice City of SB - Prisoner Custody Transport and Booking Services on a weekly basis for all scheduled services for the preceding weekly period (starting on Friday and ending the following Thursday) based upon the rates listed above. All invoices are due net 30 days.

Rate Increases
The Client Manager will contact you annually about security professional rate increases. Our rates during the term will be subject to adjustment to reflect any increases in our costs related to medical, welfare and other benefits and related costs, which may include, without limitations, costs incurred by Allied Universal pursuant to applicable federal, state and/or local law, including without limitation Health Care Reform Legislation Costs.

Additional benefits include (details provided in appendix) • Paid Time Off
• Medical Insurance
• Dental and Vision Insurance
• Disability Insurance
• Life Insurance
• Education Assistance
• Commuter Benefits Program
• 401 (k) Retirement Plan
• Employee Assistance Program
• PerkSpot Discount Program
NOTE:

Allied Universal reserves the right to change, amend or terminate the benefits programs and its options at any time.

Pricing of wages are valid for 30 days.

PRE-TRANSITION TRANSITION YEAR ONE

ASSEMBLE TEAM
(Operations, Recruiting/
Training, Logistics and
Compliance, IT/Systems,
3 rd Party Resources)

CUSTOMIZE

TRANSITION
PLAN

RETAIN VALUED

INCUMBENT

OFFICERS

IMMEDIATELY

RECRUIT AND SCREEN

INTERNAL/EXTERNAL

CANDIDATES

IDENTIFY STRUCTURE FOR

ON-SITE SUPERVISION

RECOMMEND

ACCOUNT

MANAGER AND

SUPERVISOR(S)

DEVELOP POST

ORDERS, POLICIES

AND CURRICULUM

IMPLEMENT

TRAINING

CALENDAR

WEEKLY STATUS MEETINGS

WITH MANAGEMENT TEAM
(Measure Progress to Plan,
Receive Your Feedback)
90-DAY CONTROL PLAN

SERVICE BEGINS
A smooth transition is vital for
favorable first impressions with
your stakeholders. Our Security
Professionals, ready on day one,
undergo thorough orientation,
training and uniforming to minimize
business disruption.

A dedicated transition team
communicates with you, reviews
the plan, and ensures constant and
reliable security.

Retaining existing team members
involves a comprehensive staffing
strategy, with opportunities for them
to meet our managers, learn about
the company and undergo
orientation and training if they meet
qualifications.

A customized transition plan will
include:
• Assessment of personnel
needs
• Assignment of timetable and
measurable goals
• Experienced transition
management team
assignments
• Thorough Security Professional
recruiting, screening and
selection
• Customized training manual
• Organized security force
deployment
• Initial and on-site training
As an Allied Universal client, you
will feel confident that you have a
partner who truly understands your
needs and aspirations.

TRANSITION
Providing Seamless and Transparent Transitions

2222
© Allied Universal® - Confidential
Why Allied Universal?
Peace of mind starts here. Allied Universal offers a
comprehensive government security solution designed to
meet the unique needs of your facilities.

Customizable Security Plans: We offer scalable solutions to fit government facilities of all sizes, ensuring you get the exact protection you need.
Highly Trained Security Professionals: Our AI-powered
recruitment ensures we have the best people for the job, and our focus on employee satisfaction keeps them engaged and proactive. Preventing Problems Before They Start: We invest heavily in training our security professionals to identify and prevent security risks.
Local Expertise: Our management teams understand the
intricacies of government security and can tailor a plan to your facilities.
Technology that Works for You:From visitor management to remote monitoring, we have the latest technology to keep your facilities safe and save you money.
Smooth Transition: We prioritize a seamless handover process, working collaboratively with any existing security team to minimize disruption.
Transparency You Can Trust:We offer clear pricing, extensive resources, and unmatched expertise – all to demonstrate our commitment to City of SB - Prisoner Custody Transport and Booking Services.
Let Allied Universal be your trusted partner in creating a safer, more secure environment at your facilities.
Allied Universal is There for you.
®

APPENDIX
23 24

28 ACKNOWLEDGEMENT OF INSURANCE

Mayor and City CouncilJuly 15, 2026

Mayor and City Council
July 15, 2026