The Public Record — Joint Meeting for the Rules and Open Government Committee and Committee of the Whole, December 4, 2024 (part 2 of 2)

We’ll continue to send updates. For more information, including medical device charging resources, food replacement and other support, visit pge.com/pspsupdates or call 1-800-743-5002. Thank you and please stay safe.

PHONE/VOICE (MULTI PREM)
This is P G and E calling with an important message. We are issuing an Outage Warning for a Public Safety Power Shutoff. To hear this message in another language, call 1-833-208-4167. Severe weather WILL require us to turn off power at [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent a wildfire. We estimate the shutoff at [PREMISE ADDRESS #1] will begin [DAY] [DATE] between [TIME] and [TIME]. We estimate power will return: [DAY] [DATE] by [ TIME]. We estimate the shutoff at [PREMISE ADDRESS #2] will begin [DAY] [DATE] between [ TIME] and [TIME]. We estimate power will return: [DAY] [DATE] by [ TIME]. To get shutoff details for all of your affected meters, visit pge.com/myaddresses. On the website, enter your phone number [X-XXX-XXX-XXXX] PLUS 4-digit PIN code [ZZZZ]. We’ll continue to send updates. For more information, including medical device charging resources, food replacement and other support, visit pge.com/pspsupdates or call 1-800- 743-5002. Thank you and please stay safe.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
52 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer

TEXT (SINGLE PREM)
PG&E PSPS Outage Warning [DATE]: PG&E will turn off power for safety at [ADDRESS] on [DATE]. Est. shutoff: [TIME]-[TIME] Est. restoration: [DATE] by [TIME] depending on weather & equipment damage.

More info & other languages: pge.com/pspsupdates Reply w/ “1” to verify receipt.

TEXT (MULTI PREM)
PG&E PSPS Outage Warning [DATE]: PG&E will turn off power for safety to [NUMBER of SPIDs FOR MULTI PREM] of your meters. Est. shutoff as early as: [DATE] [TIME]-[TIME]. Est. restoration:
[DATE] by [TIME] depending on weather & equipment damage. Meter list: [pge.bz/12345] Info & other languages: pge.com/pspsupdates Reply w/ “1” to verify receipt.

EMAIL (SINGLE PREM)
SUBJECT: PSPS Outage Warning: Shutoffs start between [TIME]-[TIME] for safety HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Warning
To protect public safety, PG&E has upgraded the Public Safety Power Shutoff Watch to a Warning. Current weather forecasts, including high winds and dry conditions, will require us to turn off your power to help prevent a wildfire.

ADDRESS: [ADDRESS, CITY, STATE, COUNTY]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast. We expect weather to improve by [TIME] on [DAY], [DATE]. After weather has improved, we will inspect equipment before restoring power.

ESTIMATED RESTORATION: [DAY], [DATE] by [TIME].

Restoration time may change depending on weather and equipment damage. We recommend all customers plan for an extended outage. We will provide daily updates until the weather risk has passed or power has been restored. For more information visit pge.com/pspsupdates or call 1-800-743-5002.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
53 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer
EMAIL (SINGLE PREM) CONT.

RESOURCES TO HELP YOU PREPARE:
• Do you or someone in your household have a health condition where a loss of power could impact your safety or wellbeing? Additional help may be available at pge.com/afn. • To view city/county level information, including Community Resource Centers where you can charge devices, visit pge.com/pspsupdates.
• To look up additional addresses that may be affected, visit pge.com/addresslookup. • To view a general area map of the potential outage area, visit pge.com/pspsmaps. • Get outage tips and a sample emergency plan at pge.com/outageprep. • For generator safety tips, visit pge.com/generatorsafety. • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed powerline, assume it is energized and extremely dangerous. Report immediately by calling 911.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

EMAIL (MULTI PREM)
SUBJECT: PSPS Outage Warning: Shutoffs start between [TIME]-[TIME] for safety HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Warning
To protect public safety, PG&E has upgraded the Public Safety Power Shutoff Watch to a Warning.

Current weather forecasts, including high winds and dry conditions will require us to turn off your power to help prevent a wildfire.

1. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.

ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage.

2. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.

ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage. (Repeat for first 50 premises that would be affected)
We recommend all customers plan for an extended outage. We will provide daily updates until the weather risk has passed or power has been restored. Weather forecasts change frequently. For more information visit pge.com/pspsupdates or call 1-800-743-5002. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
55 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer
EMAIL (MULTI PREM) CONT.

Thank you and please stay safe,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

IVR LIVE (SINGLE PREM)
This is P G and E calling with an important message. We are issuing an Outage Warning for a Public Safety Power Shutoff. On [ESTIMATED SHUTOFF START DAY], [ESTIMATED SHUTOFF START DATE], power WILL be shut off for safety. To continue in English, press 1. Para continuar en Espanol, oprima el numero 3. To continue in Cantonese, press 5. For all other languages, press *. To replay this message at any time, press #.

Severe weather WILL require us to turn off power on [ESTIMATED SHUTOFF START DAY], [ESTIMATED SHUTOFF START DATE] to help prevent a wildfire. However, microgrid backup power will be provided to [PREMISE ADDRESS] to shorten your outage time.

ONE OUTAGE
This address will experience an outage of up to 4 hours when microgrid backup power is removed.

OUTAGE START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]

TWO OUTAGES
This address will experience two outages of up to 4 hours each, once when microgrid backup power is installed and again when it is removed.

Thank you and please stay safe.

IVR LIVE (MULTI PREM)
This is P G and E calling with an important message. We are issuing an Outage Warning for a Public Safety Power Shutoff. On [ESTIMATED SHUTOFF START DAY], [ESTIMATED SHUTOFF START DATE], power WILL be shut off for safety. To continue in English, press 1. Para continuar en Espanol, oprima el numero 3. To continue in Cantonese, press 5. For all other languages, press *. To replay this message at any time, press #.

Severe weather WILL require us to turn off power on [NUMBER of SPIDs FOR MULTI PREM], of your meters on [ESTIMATED SHUTOFF START DAY] [ESTIMATED SHUTOFF START DATE] to help prevent a wildfire. However, microgrid backup power will be provided to one or more of your meters to shorten outage times. To get outage details for all of your affected meters, visit [[pge.com/myaddresses]].

Then, enter your phone number [XXX-XXX-XXXX] PLUS 4-digit PIN code [ZZZZ]. To repeat instructions, press *.

For information about microgrids, power for medical or independent living needs, food replacement and more, visit [[pge.com/pspsupdates]] or call 1-800-743-5002. If this is not the correct phone number for the addresses provided, press 2.

Press # to repeat this message.

Thank you and please stay safe.

IVR VOICE MESSAGE (SINGLE PREM)
This is P G and E calling with an important message. We are issuing an Outage Warning for a Public Safety Power Shutoff. On [ESTIMATED SHUTOFF START DAY], [ESTIMATED SHUTOFF START DATE], power WILL be shut off for safety. To hear this message in another language, call 1-833-208-4167.

Severe weather WILL require us to turn off power in your area on ESTIMATED SHUTOFF START DAY], [ESTIMATED SHUTOFF START DATE] to help prevent a wildfire. However, microgrid backup power will be provided to [PREMISE ADDRESS] to shorten your outage time.

ONE OUTAGE
This address will experience an outage of up to 4 hours when microgrid backup power is removed.

TWO OUTAGES
This address will experience two outages of up to 4 hours each, once when microgrid backup power is installed and again when it is removed.

MEDICAL BASELINE
Medical Baseline customers should call 1-800-687-6302 to confirm receipt of this message. We will repeat attempts to reach you and may visit your home if you do not call. Again, please call 1-800- 687-6302.

Microgrid Warning Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
59 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Warning Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
IVR VOICE MESSAGE (SINGLE PREM) CONT.

For information about microgrids, power for medical or independent living needs, food replacement and more, visit [[pge.com/pspsupdates]] or call 1-800-743-5002.

If this is not the correct phone number for [PREMISE ADDRESS], call 1-866-743-6589.

Thank you and please stay safe.

IVR VOICE MESSAGE (MULTI PREM)
This is P G and E calling with an important message. Medical Baseline customers should call 1-800- 687-6302 to confirm receipt of this message. We will repeat attempts to reach you and may visit your home if you do not call. Again, please call 1-800-687-6302. We are issuing an Outage Watch for a Public Safety Power Shutoff. On [ESTIMATED SHUTOFF START DAY] [ESTIMATED SHUTOFF START DATE], power WILL be shut off for safety. To hear this message in another language, call 1-833-208-4167.

Severe weather WILL require us to turn off power at [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent a wildfire. However, microgrid backup power will be provided to one or more of your meters to shorten outage times. To get outage details for all of your affected meters, visit [[pge.com/myaddresses]]. Then, enter your phone number [XXX-XXX-XXXX] PLUS 4-digit PIN code [ZZZZ].

We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power.

For information about microgrids, power for medical or independent living needs, food replacement and more, visit [[pge.com/pspsupdates]] or call 1-800-743-5002.

If this is not the correct phone number for the addresses provided, call 1-866-743-6589.

Thank you and please stay safe.
60 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024

TEXT (SINGLE PREM)
PG&E PSPS Outage Warning: [SYSTEM DATE]. PG&E will turn off power in your area on [ESTIMATED SHUTOFF START DATE] to prevent a wildfire. We will provide microgrid backup power to [PREMISE ADDRESS] to shorten your outage time.

ONE OUTAGE
OUTAGE START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]

TWO OUTAGES
OUTAGE #1 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
OUTAGE #2 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
Microgrid info, other languages and more: [[pge.com/pspsupdates]] Reply w/ “1” to verify receipt.

MEDICAL BASELINE
Medical Baseline customers must reply.

Microgrid Warning Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
61 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Warning Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration

TEXT (MULTI PREM)
PG&E PSPS Outage Warning: [SYSTEM DATE]. PG&E will turn off power to [NUMBER of SPIDs FOR MULTI PREM] of your meters on [ESTIMATED SHUTOFF START DATE] to prevent a wildfire. However, we will provide microgrid backup power to one or more of those locations to shorten outage times.

Get outage details for all affected meters: [[pge.bz/12345]] Microgrid info, other languages and more:
[[pge.com/pspsupdates]] Reply w/ “1” to verify receipt.

MEDICAL BASELINE
Medical Baseline customers must reply.

EMAIL (SINGLE PREM)
SUBJECT: PSPS Outage Warning: Shutoffs start on [ESTIMATED SHUTOFF START DAY], [ESTIMATED SHUTOFF START DATE]
EMAIL PREVIEW TEXT: High winds and dry conditions require that we turn off power to help prevent a wildfire.

HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Warning
To protect public safety, PG&E has upgraded the Public Safety Power Shutoff Watch to a Warning.

Current weather forecasts, including high winds and dry conditions, will require us to turn off power in your area to help prevent a wildfire.

BACKUP POWER WILL BE PROVIDED
Microgrid backup power will be provided to your address to shorten your outage time. After weather conditions have improved and we have completed necessary inspections and repairs, we will remove the backup power and restore your regular service.

ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY] County
62 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Warning Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
EMAIL (SINGLE PREM) CONT.

ONE OUTAGE
This address will experience an outage of up to 4 hours when microgrid backup power is removed.

TWO OUTAGES
This address will experience two outages of up to 4 hours each, once when microgrid backup power is installed and again when it is removed.

OUTAGE #1 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
OUTAGE #2 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
If this is not the correct email address for [PREMISE ADDRESS], please call 1-866-743-6589. For more information visit [[pge.com/pspsupdates]] or call 1-800-743-5002. 63 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Warning Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
EMAIL (SINGLE PREM) CONT.

RESOURCES TO HELP YOU PREPARE:
• For a microgrid backup power overview and FAQ, visit pge.com/microgrids. • If you rely on power to operate a medical device or assistive technology for independent living needs, or you experience food loss, additional support may be available. For more information, visit pge.com/disabilityandaging
• To view city/county level information, visit pge.com/pspsupdates. • To look up additional addresses that may be affected, visit pge.com/addresslookup. • To view a general area map of the potential outage area, visit pge.com/pspsmaps. • Get outage tips and a sample emergency plan at pge.com/outageprep. • For generator safety tips, visit pge.com/generatorsafety. • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed power line, assume it is energized and extremely dangerous, and report it immediately by calling 911.

Thank you and please stay safe,
PG&E Customer Service
Message sent at [SYSTEM DATE, SYSTEM TIME]
NOTE: To protect against spam, some email providers may delay delivery.

Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 64 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024

EMAIL (MULTI PREM)
SUBJECT: PSPS Outage Warning: Shutoffs start on [ESTIMATED SHUTOFF START DAY], [ESTIMATED SHUTOFF START DATE]
EMAIL PREVIEW TEXT: High winds and dry conditions will require that we turn off power to help prevent a wildfire.

HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Warning
To protect public safety, PG&E has upgraded the Public Safety Power Shutoff Watch to a Warning.

Current weather forecasts, including high winds and dry conditions will require us to turn off power to help prevent a wildfire.

BACKUP POWER WILL BE PROVIDED TO ONE OR MORE OF YOUR METERS The list below indicates which of your meters will experience an extended PSPS outage and which will receive microgrid backup power to shorten the outage. Note that there are two types of microgrid backup power. One requires a single outage of up to 4 hours, the other requires two outages of up of 4 hours each.

NUMBER OF METERS AFFECTED: [NUMBER of SPIDs FOR MULTI PREM] **Due to email size limits a maximum of 50 meter locations is shown** [VIEW ALL AFFECTED LOCATIONS/DOWNLOAD A LIST OF ALL AFFECTED LOCATIONS] Microgrid Warning Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
65 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Warning Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
EMAIL (MULTI PREM) CONT.

ONE OUTAGE

1. This address will experience an outage of up to 4 hours when microgrid backup power is removed.

2. This address will experience an outage of up to 4 hours when microgrid backup power is removed.

ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
OUTAGE START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
(Repeat for first 50 premises that would be affected)
66 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Warning Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
EMAIL (MULTI PREM) CONT.

TWO OUTAGES

1. This address will experience two outages of up to 4 hours each, once when microgrid backup power is installed and again when it is removed.

2. This address will experience two outages of up to 4 hours each, once when microgrid backup power is installed and again when it is removed.

ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
OUTAGE #1 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
OUTAGE #2 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
(Repeat for first 50 premises that would be affected)
We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power. If this is not the correct email address for the addresses provided, please call 1-866-743-6589. 67 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Warning Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
EMAIL (MULTI PREM) CONT.

We recommend all customers plan for an extended outage. We will provide daily updates until the weather risk has passed or power has been restored. Weather forecasts change frequently.

If this is not the correct email address for the addresses provided, please call 1-866-743-6589.

For more information visit [[pge.com/pspsupdates]] or call 1-800-743-5002.

Thank you and please stay safe,
PG&E Customer Service
Message sent at [SYSTEM DATE, SYSTEM TIME]
NOTE: To protect against spam, some email providers may delay delivery.

Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 68 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer

PHONE/VOICE (SINGLE PREM)
This is PG&E calling on [DATE] at [SYSTEM TIME] with an important outage update. Your Public Safety Power Shutoff time at your location has been delayed. However, a shutoff is still possible. To hear this message in another language, call 1-833-208-4167. We are reviewing weather conditions to determine if a Public Safety Power Shutoff is still required at [PREMISE ADDRESS]. Please REMAIN PREPARED for a SHUTOFF. If a shutoff is required, we estimate power will return [DAY], [DATE] by [TIME] We will continue to send updates. Call 211 for medical device charging resources, food replacement and other support. For more information, visit pge.com/pspsupdates or call 1-800-743-5002. Press # to repeat this message. Thank you and please stay safe.

PHONE/VOICE (MULTI PREM)
Your Public Safety Power Shutoff time at your location has been delayed. To hear this message in another language, call 1-833-208-4167. We are reviewing weather conditions to determine if a Public Safety Power Shutoff is still required to [NUMBER of SPIDs FOR MULTI PREM] of your meters. Please REMAIN PREPARED for a SHUTOFF. The Public Safety Power Shutoff time has been delayed for the meters at the following addresses: [PREMISE ADDRESS #1], [PREMISE ADDRESS #2], [PREMISE ADDRESS #3]. If a shutoff is still required, we estimate power will return [DAY], [DATE] by [ TIME].

To get details of each [NUMBER of SPIDs FOR MULTI PREM] of your affected meters: 1) Visit pge.com/myaddresses; 2) Enter this phone number [X-XXX-XXX-XXXX]; and 3) When prompted, enter the following 4-digit PIN [ZZZZ]. We will continue to send updates. Call 211 for medical device charging resources, food replacement and other support. For more information, visit pge.com/pspsupdates or call 1-800-743-5002. Thank you and please stay safe.

IVR LIVE (SINGLE PREM)
This is PG&E calling with an important outage update. The Public Safety Power Shutoff time at one or more of your meter locations has been delayed. However, a shutoff is still possible. To continue in English, press 1. We are reviewing weather conditions to determine if a Public Safety Power Shutoff is still required at [PREMISE ADDRESS]. Please REMAIN PREPARED for a SHUTOFF. If a shutoff is required, we estimate power will return [DAY], [DATE] by [TIME]. We will continue to send updates.

Call 211 for medical device charging resources, food replacement and other support. For more information, visit pge.com/pspsupdates or call 1-800-743-5002. Press # to repeat this message.

Thank you and please stay safe.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
69 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer

IVR LIVE (MULTI PREM)
This is PG&E calling with an important outage update. The Public Safety Power Shutoff time at one or more of your meter locations has been delayed. However, a shutoff is still possible. To continue in English, press 1. We are reviewing weather conditions to determine if a Public Safety Power Shutoff is still required to [NUMBER of SPIDs FOR MULTI PREM] of your meters. Please REMAIN PREPARED for a shutoff. A shutoff is still POSSIBLE. The Public Safety Power Shutoff time has been delayed for the meters at the following addresses: <<PREMISE ADDRESS #1>>, [PREMISE ADDRESS #2], [PREMISE ADDRESS #3]. If a shutoff is required, we estimate power will return [DAY], [DATE] by [TIME]. To get details for each [NUMBER of SPIDs FOR MULTI PREM] of your affected meters: 1) Visit pge.com/myaddresses; 2) Enter this phone number X-XXX-XXX-XXXX]; and 3) When prompted, enter the following 4-digit PIN [ZZZZ]. We will continue to send updates. Call 211 for medical device charging resources, food replacement and other support. For more information, visit pge.com/ pspsupdates or call 1-800-743-5002. Press # to repeat this message.Thank you and please stay safe.

TEXT (SINGLE PREM)
PG&E PSPS Outage Alert: [DATE]. We are reviewing conditions to determine if a shutoff is still required at [ADDRESS] on [ESTIMATED SHUTOFF START DATE]. REMAIN PREPARED until you receive a cancel notification. Call 211 for services/support. PSPS outage info pge.com/pspsupdates 1-800-743-5002.

TEXT (MULTI PREM)
PG&E PSPS Outage Alert: [DATE]. We are reviewing conditions to determine if a shutoff is still required to [NUMBER of SPIDs FOR MULTI PREM] of your meters. Meter list: [[pge.bz/12345]].

REMAIN PREPARED for a shutoff. Call 211 for services/support. PSPS outage info pge.com/pspsupdates 1-800-743-5002.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
70 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer

EMAIL (SINGLE PREM)
SUBJECT: Your PSPS outage has been delayed. A shutoff is still possible.

EMAIL PREVIEW TEXT: We are reviewing weather conditions to determine if a Public Safety Power Shutoff is still required.

HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: Public Safety Power Shutoff still possible
Your Public Safety Power Shutoff (PSPS) outage is delayed. We continue to closely monitor weather conditions. Please REMAIN PREPARED for a SHUTOFF. If weather conditions improve and we do not plan to turn off power for public safety, we will send you a cancel notification.

ADDRESS: [ADDRESS, CITY, STATE, COUNTY]
NEW SHUTOFF TIME: TBD
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME].

This is an estimated time. Factors such as weather conditions and equipment damage can delay restoration.

All customers should have a plan for an extended PSPS outage. Weather forecasts and conditions change frequently. We will provide daily updates until the risk has passed or power is restored. Call 211 for medical device charging resources, food replacement and other support such as charging stations. For PSPS outage info, visit pge.com/pspsupdates or call 1-800-743-5002. For more information, visit pge.com/pspsupdates or call 1-800-743-5002. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
71 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer
EMAIL (SINGLE PREM) CONT.

RESOURCES TO HELP YOU PREPARE:
• Do you or someone in your household have a health condition where a loss of power could impact your safety or wellbeing? Additional help may be available. You can also call 211 to find resources available in your community. These centers provide medical equipment and device charging, Wi-Fi, bottled water, and snacks. Additional help may be available at pge.com/afn. • View a list of community resource centers. These centers provide medical equipment and device charging, Wi-Fi, bottled water and snacks.
• Find information on generator or portable battery rebates, plus generator safety tips. • Look up additional addresses that may be affected. View a general area map of the potential PSPS outage area.
• Find PSPS outage tips, plus a sample emergency plan.
• Learn more about PSPS outages, including how the decision to shut off the power is made. • View the 7-day Public Safety Power Shutoff forecast.
• If you see a downed powerline, assume it is energized and extremely dangerous. Report it immediately by calling 911.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

EMAIL (MULTI PREM)
SUBJECT: Your PSPS outage has been delayed. A shutoff is still possible.

EMAIL PREVIEW TEXT: We are reviewing weather conditions to determine if a Public Safety Power Shutoff is still required.

HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: Public Safety Power Shutoff still possible
Your Public Safety Power Shutoff (PSPS) outage has been delayed. We continue to closely monitor weather conditions. Please REMAIN PREPARED for a SHUTOFF. If weather conditions improve and we do not plan to turn off power for public safety, we will send you a cancel notification.

ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage.

ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage. (Repeat for first 50 premises that would be affected)
For more information visit pge.com/pspsupdates or call 1-800-743-5002. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
73 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer
EMAIL (MULTI PREM) CONT.

RESOURCES TO HELP YOU PREPARE:
• Do you or someone in your household have a health condition where a loss of power could impact your safety or wellbeing? Additional help may be available. You can also call 211 to find resources available in your community. These centers provide medical equipment and device charging, Wi-Fi, bottled water, and snacks. Additional help may be available at pge.com/afn. • View a list of community resource centers. These centers provide medical equipment and device charging, Wi-Fi, bottled water and snacks.
• Find information on generator or portable battery rebates, plus generator safety tips. • Look up additional addresses that may be affected. View a general area map of the potential PSPS outage area.
• Find PSPS outage tips, plus a sample emergency plan.
• Learn more about PSPS outages, including how the decision to shut off the power is made. • View the 7-day Public Safety Power Shutoff forecast.
• If you see a downed powerline, assume it is energized and extremely dangerous. Report it immediately by calling 911.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

PHONE/VOICE (SINGLE PREM)
This is PG&E calling on [DAY, DATE] at [TIME] with an important message. The Public Safety Power Shutoff at your location is canceled. To hear this message in another language call 1-833-208-4167.

Forecasted weather conditions have improved. We are not planning to turn off power for public safety at [ADDRESS] on [DAY] [DATE]. However, weather forecasts can change quickly. We recommend that you are always ready with an outage plan. For more information visit pge.com/pspsupdates or call 1-800-743-5002. Press # to repeat this message. Thank you and please stay safe.

PHONE/VOICE (MULTI PREM)
This is PG&E calling on [DAY, DATE] at [TIME] with an important message. The Public Safety Power Shutoff at your location is canceled. To hear this message in another language call 1-833-208-4167. Forecasted weather conditions have improved. We are not turning off power for public safety to [NUMBER of SPIDs FOR MULTI PREM] of your meters. The meters at the following addresses: [ADDRESS #1], [ADDRESS #2], [PREMISE ADDRESS #3] will not be turned off. To get details for your [NUMBER of SPIDs FOR MULTI PREM]canceled meters, visit pge.com/myaddresses.

On the website, enter your phone number [X-XXX-XXX-XXXX] PLUS 4-digit PIN code [ZZZ]. Weather forecasts can change quickly. We recommend that you are always ready with an outage plan. Outages can happen at any time without warning. For more information visit pge.com/pspsupdates or call 1-800-743-5002. Thank you and stay safe.

TEXT (SINGLE PREM)
PG&E PSPS Outage Cancellation: [DATE]. Forecasted weather conditions have improved. We are not turning off power for public safety at [ADDRESS] on [DATE]. However, weather forecasts can change quickly. We recommend that you are always ready with an outage plan. More info, other languages and preparation tips: pge.com/pspsupdates.

TEXT (MULTI PREM)
PG&E PSPS Outage Cancellation: [SYSTEM DATE]. Forecasted weather conditions have improved.

We are not turning off power for public safety to [NUMBER of SPIDs FOR MULTI PREM] of your meters. However, weather forecasts can change quickly. We recommend that you are always ready with an outage plan. Meter list: [pge.bz/12345]. More info, other languages, and preparation tips:
pge.com/pspsupdates.

All Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
75 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers

EMAIL (SINGLE PREM)
SUBJECT: PSPS Outage Alert: Your power shutoff is canceled HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Cancellation
Forecasted weather conditions have improved. We are NOT planning to turn off power for public safety at: [ADDRESS, CITY, STATE, COUNTY] County on [DAY], [DATE]. However, weather forecasts can change quickly. We recommend that you are always ready with an outage plan. Outages can happen at any time without warning. For more information visit pge.com/pspsupdates or call 1-800-743-5002.

ADDRESS: [ADDRESS, CITY, STATE, COUNTY]
RESOURCES TO HELP YOU PREPARE:
• Do you or someone in your household have a health condition where a loss of power could impact your safety or wellbeing? Additional help may be available at pge.com/afn. • Get outage tips and a sample emergency plan at pge.com/outageprep • For generator safety tips, visit pge.com/generatorsafety • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather • If you see a downed powerline, assume it is energized and extremely dangerous, and report it immediately by calling 911. If you see a downed powerline, assume it is energized and extremely dangerous. Report it immediately by calling 911.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

EMAIL (MULTI PREM)
SUBJECT: PSPS Outage Alert: Your power shutoff is canceled HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Cancellation
Forecasted weather conditions have improved and we are NOT planning to turn off power for public safety at the locations listed below. However, weather forecasts can change quickly. We recommend that you are always ready with an outage plan. Outages can happen at any time without warning.

NUMBER OF METERS CANCELED: [NUMBER of SPIDs FOR MULTI PREM] **Due to email size limits a maximum of 50 meter locations is shown** [VIEW ALL CANCELED LOCATIONS/DOWNLOAD A LIST OF ALL CANCELED LOCATIONS]

ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage.

ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage. (Repeat for first 50 premises that would be affected). For more information visit pge.com/pspsupdates or call 1-800-743-5002.

All Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
77 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 EMAIL (MULTI PREM) CONT.

RESOURCES TO HELP YOU PREPARE:
• Do you or someone in your household have a health condition where a loss of power could impact your safety or wellbeing? Additional help may be available at pge.com/afn. • Get outage tips and a sample emergency plan at pge.com/outageprep • For generator safety tips, visit pge.com/generatorsafety • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather • If you see a downed powerline, assume it is energized and extremely dangerous, and report it immediately by calling 911. If you see a downed powerline, assume it is energized and extremely dangerous. Report it immediately by calling 911.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.

All Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
78 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer

PHONE/VOICE (SINGLE PREM)
This is PG and E calling on [DAY, DATE] at [TIME] with a PSPS Outage Alert. To hear this message in another language call 1 833 208 4167. Power is now off at your location at [PREMISE ADDRESS] to help prevent wildfires. Crews will restore power as soon as it is safe to do so. All customers should plan for an extended outage. Status is available 24/7 at pge.com/outages or by calling 1-800-743-5002. For community resources such as charging stations, call 211. If you rely on power to operate life-sustaining medical devices, assistive technology or for independent living needs, additional support may be available. For more information, visit pge.com/pspsresources. We apologize for the disruption and appreciate your patience. Goodbye.

PHONE/VOICE (MULTI PREM)
This is PG and E calling on [DAY, DATE] at [TIME] with a PSPS Outage Alert. To hear this message in another language call 1-833-208-4167. The power is off for [NUMBER OF SPIDS FOR MULTI PREMISE] of your meters to help prevent wildfires. Crews will restore power as soon as it is safe to do so.

To view details for each [NUMBER of SPIDs FOR MULTI PREM] of your affected meters: 1) Visit pge.com/myaddresses; 2) Enter this phone number [X-XXX-XXX-XXXX]; and 3) When prompted, enter the following 4-digit PIN [ZZZZ]. All customers should plan for an extended outage. Status is available 24 7 at pge.com/outages or by calling 1 800 743 5002. For community resources such as charging stations, call 211. If you rely on power to operate lifesustaining medical devices, assistive technology or for independent living needs, additional support may be available. For more information, visit pge.com/pspsresources. We apologize for the disruption and appreciate your patience. Goodbye.

IVR LIVE (SINGLE PREM)
This is PG and E calling with a PSPS Outage Alert. To continue in English, press 1. The power is off at your location at [PREMISE ADDRESS] to help prevent wildfires. Crews will restore power as soon as it’s safe to do so. All customers should plan for an extended outage. Status is available 24 7 at pge.com/outages or by calling 1-800-743-5002. For community resources such as charging stations, call 211. If you rely on power to operate life-sustaining medical devices, assistive technology, or for independent living needs, additional support may be available. For more information, visit pge.com/pspsresources. We apologize for the disruption and appreciate your patience. Press # to repeat this message. Goodbye.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
79 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer

IVR LIVE (MULTI PREM)
This is P G & E calling with a P S P S Outage Alert. To continue in English, press 1. To replay this message at any time, press #. Power is off for [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent wildfires. Crews will restore power as soon as it’s safe to do so. Get ready to write down some information. Here’s how to view details for each [NUMBER of SPIDs FOR MULTI PREM] of your affected meters: 1) Visit pge.com/myaddresses; 2) Enter this phone number [X-XXX-XXX-XXXX]; and 3) When prompted, enter the following 4-digit PIN [ZZZZ]. To repeat how to get details for each of your affected meters, press *. All customers should plan for an extended outage. Status is available 24 7 at pge.com/outages or by calling 1 800 743 5002. For community resources such as charging stations, call 211. If you rely on power to operate life sustaining medical devices, assistive technology, or for independent living needs, additional support may be available. For more information, visit pge.com/pspsresources. We apologize for the disruption and appreciate your patience. Press # to repeat this message. To repeat how to get details for each of your affected meters, press *. Goodbye.

TEXT (SINGLE PREM)
PG&E PSPS Outage Alert [DATE]: Power is off at [PREMISE ADDRESS]. Weather & equipment damage can delay restoration. Call 211 for support/services. For outage info, visit pge.com/pspsupdates 1-800-743-5002.

TEXT (MULTI PREM)
PG&E PSPS Outage Alert [SYSTEM DATE]: Power is off at [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent wildfires. Weather & equipment damage can delay restoration. Meter list:
[pge.bz/12345]. Call 211 for support/services. For outage info & other languages, visit pge.com/pspsupdates 1-800-743-5002.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
80 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer

EMAIL (SINGLE PREM)
SUBJECT: PSPS outage alert: Power is off
EMAIL PREVIEW TEXT: Power is off to help prevent wildfires HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: Outage update
The power is off at your location to help prevent wildfires. We apologize for the disruption and appreciate your patience. Crews will restore power as soon as it’s safe to do so.

ADDRESS: [ADDRESS, CITY, STATE, COUNTY]
Please plan for an extended outage. Weather forecasts change frequently. Outage status is available 24/7 at pge.com/outages or by calling 1-800-743-5002. For community resources such as charging stations, call 211. For outage info, visit pge.com/pspsupdates or call 1-800-743-5002.

RESOURCES TO HELP YOU PREPARE:
• Resources for medical device users, assistive technology or independent living needs. You’ll find information on continuous power, accessible transportation, hotel accommodations or food replacement options. You can also dial 211 to find resources available in your community. • View a list of community resource centers. These centers provide medical equipment and device charging, Wi-Fi, bottled water and snacks.
• Find information on generator or portable battery rebates, plus generator safety tips. • Look up additional addresses that may be affected. View a general area map of the potential PSPS outage area.
• Find outage tips, plus a sample emergency plan.
• Learn more about Public Safety Power Shutoffs, including how the decision to shut off the power is made.
• View the 7-day Public Safety Power Shutoff forecast.
• If you see a downed powerline, assume it is energized and extremely dangerous. Report it immediately by calling 911.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
81 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer
EMAIL (SINGLE PREM) CONT.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

EMAIL (MULTI PREM)
SUBJECT: PSPS outage alert: Power is off
EMAIL PREVIEW TEXT: Power is off to help prevent wildfires.

HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: Outage update
To help prevent wildfires, the power’s off at one or more of your locations. We apologize for the disruption and appreciate your patience. Crews will restore power as soon as it’s safe to do so. Below, find the most current information we have on power restoration for each of your meter locations.

1. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
Factors such as weather and equipment damage can delay restoration time.

2. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
Factors such as weather and equipment damage can delay restoration time. (Repeat for first 50 premises that would be affected).

Please plan for an extended outage. Weather forecasts change frequently. Outage Status is available 24/7 at pge.com/outages or by calling 1-800-743-5002. For more information, visit pge.com/pspsupdates or call 1-800-743-5002.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
83 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer
EMAIL (MULTI PREM) CONT.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

PHONE/VOICE (SINGLE PREM)
This is PG&E calling on [DAY, DATE] at [TIME] with a PSPS outage alert. To hear this message in another language call 1-800-xxx-xxxx. Power remains off for [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent a wildfire. Crews will restore power as soon as it is safe to do so.

The ESTIMATED RESTORATION TIME: [DAY] [DATE] by [TIME]. This restoration time may change depending on weather conditions and equipment damage. We recommend all customers have a plan for an extended outage. We will provide daily updates until your power has been restored. For more information visit pge.com/pspsupdates or call 1-800-743-5002. If you rely on power to operate lifesustaining medical devices or have access and functional needs, additional support may be available. For more information, visit pge.com/disabilityandaging. We apologize for the disruption and we appreciate your patience. To opt out of call notifications to this number for the remainder of this outage, call [X-XXX-XXX-XXXX] . Goodbye.

PHONE/VOICE (MULTI PREM)
This is PG&E calling on [DAY, DATE] at [TIME] with a PSPS outage alert. To hear this message in another language call 1-800-xxx-xxxx. Power remains off for [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent a wildfire. Crews will restore power as soon as it is safe to do so. The estimated restoration time for [ADDRESS #1] is [DAY], [DATE] by [TIME]. The estima toration time for [ADDRESS #2] is [DAY], [DATE] by [TIME]. Restoration times may change depending on weather conditions and equipment damage. To view details for all [NUMBER of SPIDs FOR MULTI PREM] of your affected meters, visit pge.com/myaddresses and enter this phone number [X-XXX-XXX-XXXX] plus the following 4-digit PIN [ZZZZ] when prompted. We recommend all customers have a plan for an extended outage. We will provide daily updates until your power has been restored. For more information visit pge.com/pspsupdates or call 1-800-743-5002. If you rely on power to operate life-sustaining medical devices or have access and functional needs, additional support may be available. For more information, visit pge.com/disabilityandaging. We apologize for the disruption and we appreciate your patience. To opt out of call notifications to this number for the remainder of this outage, call [X-XXX-XXX-XXXX] from this number. Goodbye.

IVR (SINGLE PREM)
This is PG&E with an important update regarding a Public Safety Power Shutoff in your area. You may have received an incorrect notification regarding the status of your restoration. At this time, we recognize you are still experiencing a public safety power shut off. Hazardous conditions still exist and crews will restore power as soon as it is safe to do so. We will continue to provide daily updates until your power has been restored. For more information, including medical device charging resources, food replacement and other support, visit pge.com/pspsupdates or call 1-800-743-5002. We apologize and we appreciate your patience. Thank you and please stay safe. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
85 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers

TEXT (SINGLE PREM)
PG&E PSPS Outage Alert [DATE]: Power remains off at [ADDRESS] to help prevent a wildfire.

Estimated restoration: [DATE] by [TIME] depending on weather & equipment damage. More info & other languages: pge.com/pspsupdates. Reply STOP to STOP text alerts for this outage.

TEXT (MULTI PREM)
PG&E PSPS Outage Alert [DATE]: Power remains off at [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent a wildfire. Estimated restoration: [DATE] by [TIME] depending on weather & equipment damage. Meter list: [pge.bz/12345]. More info & other languages: pge.com/pspsupdates.

Reply STOP to STOP text alerts for this outage.

EMAIL (SINGLE PREM)
SUBJECT: PSPS Outage Alert: Estimated restoration time
HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage update
Power remains off at your location to help prevent a wildfire. We apologize for the disruption and weappreciate your patience. Crews will restore power as soon as it is safe to do so.

ADDRESS: [ADDRESS, CITY, STATE, COUNTY]
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage.

We recommend all customers plan for an extended outage. We will provide daily updates until your power has been restored. Weather forecasts change frequently. For more information visit pge.com/pspsupdates or call 1-800-743-5002.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
86 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers
EMAIL (SINGLE PREM) CONT.

ADDITIONAL RESOURCES:
• Do you or someone in your household have a health condition where a loss of power could impact your safety or wellbeing? Additional help may be available at pge.com/afn. • To view city/county level information, including Community Resource Centers where you can charge devices, visit pge.com/pspsupdates.
• To look up additional addresses that may be affected, visit pge.com/addresslookup. • To view a general area map of the potential outage area, visit pge.com/pspsmaps. • Get outage tips and a sample emergency plan at pge.com/outageprep. • For generator safety tips, visit pge.com/generatorsafety. • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed powerline, assume it is energized and extremely dangerous. Report immediately by calling 911.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

EMAIL (MULTI PREM)
SUBJECT: PSPS Outage Alert: Estimated restoration time
HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage update
Power remains off at the locations below to help prevent a wildfire. We apologize for the disruption andwe appreciate your patience. Crews will restore power as soon as it is safe to do so. Get the latest restoration information for each of your locations below.

1. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
Shutoff times may be delayed if winds arrive later than forecast.

ESTIMATED RESTORATION: [DAY],[DATE] by [TIME]
Restoration time may change depending on weather and equipment damage.

2. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
Shutoff times may be delayed if winds arrive later than forecast.

ESTIMATED RESTORATION: [DAY],[DATE] by [TIME]
Restoration time may change depending on weather and equipment damage. (Repeat for first 50 premises that would be affected).

We recommend all customers plan for an extended outage. We will provide daily updates until your power has been restored. Weather forecasts change frequently. For more information visit pge.com/pspsupdates or call 1-800-743-5002.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
88 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers
EMAIL (MULTI PREM) CONT.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

PHONE/VOICE (SINGLE PREM)
This is PG&E calling on [DAY, DATE] at [TIME] with a PSPS outage alert. To hear this message in another language call 1-800-xxx-xxxx. Weather conditions have improved, and crews are inspecting equipment to determine how quickly we can safely restore power at your location [ADDRESS].

ESTIMATED RESTORATION TIME: [DAY] [DATE] by [TIME]. This restoration time may change depending on equipment damage. We recommend all customers have a plan for an extended outage. We will provide daily updates until your power has been restored. For more information visit pge.com/pspsupdates or call 1-800-743-5002. If you rely on power to operate life-sustaining medical devices or have access and functional needs, additional support may be available. For more information, visit pge.com/disabilityandaging. We apologize for the disruption and we appreciate your patience. To opt out of call notifications to this number for the remainder of this outage, call [X-XXX-XXX-XXXX] from this number. Goodbye.

PHONE/VOICE (MULTI PREM)
This is PG&E calling on [DAY, DATE] at [TIME] with a PSPS outage alert. To hear this message in another language call 1-800-xxx-xxxx. Weather conditions have improved, and crews are inspecting equipment to determine how quickly we can safely restore power to [NUMBER of SPIDs FOR MULTI PREM] of your meters. The estimated restoration time for [ADDRESS #1] is [DAY], [DATE] by [TIME].

The estimated restoration time for [ADDRESS #2] is [DAY], [DATE] by [TIME]. These restoration times may change depending on equipment damage. Please get ready to write down the following information. To view details for all [NUMBER of SPIDs FOR MULTI PREM] of your affected meters, visit pge.com/myaddresses and enter this phone number [X-XXX-XXX-XXXX] plus the following 4-digit PIN [ZZZZ] when prompted. To repeat how to get details for all of your affected meters, press *. We recommend all customers have a plan for an extended outage. We will provide daily updates until your power has been restored. For more information visit pge.com/pspsupdates or call 1-800-743-5002. If you rely on power to operate life-sustaining medical devices or have access and functional needs, additional support may be available. For more information, visit pge.com/disabilityandaging. We apologize for the disruption and we appreciate your patience. To opt out of call notifications to this number for the remainder of this outage, call [X-XXX-XXX-XXXX] from this number. Goodbye.
.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
90 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers

TEXT (SINGLE PREM)
PG&E PSPS Outage Alert [DATE]: Weather conditions have improved, and crews are inspecting equipment to safely restore power at [ADDRESS]. Estimated restoration: [Date] by [TIME] depending on equipment damage. More info & other languages: pge.com/pspsupdates Reply STOP to STOP text alerts for this outage.

TEXT (MULTI PREM)
PG&E PSPS Outage Alert [DATE]: Weather has improved, and crews are inspecting equipment to safely restore power to [NUMBER of SPIDs FOR MULTI PREM] of your meters. Estimated restoration:
[DATE] by [TIME] depending on equipment damage. Meter list: [pge.bz/12345]. Info & Languages:
pge.com/pspsupdates. Reply STOP to STOP text alerts for this outage.

EMAIL (SINGLE PREM)
SUBJECT: PSPS Outage Alert: Crews are inspecting equipment HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Equiptment Inspections
Weather conditions have improved, and crews are inspecting equipment to determine how quickly we can safely restore power. We apologize for the disruption and we appreciate your patience.

We expect your service at: [ADDRESS, CITY, STATE, COUNTY] to be fully restored by [DAY], [DATE] by [TIME] depending on if any repairs are needed.

We will provide daily updates until your power has been restored. For more information visit pge.com/pspsupdates or call 1-800-743-5002.
.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
91 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers
EMAIL (SINGLE PREM) CONT.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. .
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
92 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers

EMAIL (MULTI PREM)
SUBJECT: PSPS Outage Alert: Crews are inspecting equiptment HEADER LINKS:

1. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
Shutoff times may be delayed if winds arrive later than forecast.

ESTIMATED RESTORATION: [DAY],[DATE] by [TIME]
Restoration time may change depending on weather and equipment damage.

2. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
Shutoff times may be delayed if winds arrive later than forecast.

ESTIMATED RESTORATION: [DAY],[DATE] by [TIME]
Restoration time may change depending on weather and equipment damage. (Repeat for first 50 premises that would be affected).

We will provide daily updates until your power has been restored. For more information visit pge.com/pspsupdates or call 1-800-743-5002.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
93 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers
EMAIL (MULTI PREM) CONT.

ADDITIONAL RESOURCES:
• If you rely on power to operate a medical device or assistive technology for independent living needs, or you experience food loss, additional support may be available. For more information, visit pge.com/disabilityandaging.
• To view city/county level information, including Community Resource Centers where you can charge devices, visit pge.com/pspsupdates.
• To look up additional addresses that may be affected, visit pge.com/addresslookup. • To view a general area map of the potential outage area, visit pge.com/pspsmaps. • Get outage tips and a sample emergency plan at pge.com/outageprep. • For generator safety tips, visit pge.com/generatorsafety. • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed powerline, assume it is energized and extremely dangerous. Report immediately by calling 911.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

PHONE/VOICE (SINGLE PREM)
This is PG&E calling on [DAY, DATE] at [TIME] with a PSPS outage alert. To hear this message in another language call [X-XXX-XXX-XXXX]. Crews have successfully restored power at [ADDRESS].

If your power is still out in this location, please visit pge.com/outages or call 1-800-743-5002. We apologize or the disruption and we appreciate your patience. Goodbye.

PHONE/VOICE (MULTI PREM)
This is PG&E calling on [DAY, DATE] at [TIME] with a PSPS outage alert. To continue in English press 1.

Crews have successfully restored power to [NUMBER of SPIDs FOR MULTI PREM] of your meters. The meters at the following addresses: [ADDRESS #1], [ADDRESS #2], [ADDRESS #3] have been restored.

Please get ready to write down the following information. To view details for all [NUMBER of SPIDs FOR MULTI PREM] of your affected meters, visit pge.com/myaddresses and enter this phone number [X-XXX-XXX-XXXX] plus the following 4-digit PIN [ZZZZ] when prompted. If your power is still out at any of these locations, please visit pge.com/outages or call 1-800-743-5002. We apologize for the disruption and we appreciate your patience. Goodbye.

TEXT (SINGLE PREM)
PG&E PSPS Outage Alert [DATE]: Crews have successfully restored power at your location, [PREMISE ADDRESS]. If your power is still out in this location, please visit pge.com/outages or call 1-800-743-5002. For other languages: pge.com/pspsupdates

TEXT (MULTI PREM)
PG&E PSPS Outage Alert [DATE]: Crews have successfully restored power to [NUMBER of SPIDs FOR MULTI PREM] of your meters. Meter list: [pge.bz/12345]. For other languages: pge.com/pspsupdates 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
95 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers

EMAIL (SINGLE PREM)
SUBJECT: PSPS Outage Alert: Power restored
HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: Power Restored
Crews have successfully restored power at: [ADDRESS, CITY, STATE, COUNTY]. We apologize for the disruption and we appreciate your patience. If your power is still out in this location, please visit pge.com/outages or call 1-800-743-5002.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

EMAIL (MULTI PREM)
SUBJECT: PSPS Outage Alert: Power restored
HEADER LINKS:

HEADLINE: Public Safety Power Shutoff
SUBHEAD: Power Restored
Crews have successfully restored power at the following locations:

NUMBER OF METERS RESTORED: [NUMBER of SPIDs FOR MULTI PREM] **Due to email size limits a maximum of 50 meter locations is shown** [VIEW ALL RESTORED LOCATIONS/DOWNLOAD A LIST OF ALL RESTORED LOCATIONS]

1. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
Shutoff times may be delayed if winds arrive later than forecast.

ESTIMATED RESTORATION: [DAY],[DATE] by [TIME]
Restoration time may change depending on weather and equipment damage.

2. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
Shutoff times may be delayed if winds arrive later than forecast.

ESTIMATED RESTORATION: [DAY],[DATE] by [TIME]
Restoration time may change depending on weather and equipment damage. (Repeat for first 50 premises that would be affected).

We apologize for the disruption and we appreciate your patience. If your power is still out, please visit pge.com/outages or call 1-800-743-5002.

Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.

Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
97 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared
Customer Notifications
Newsletters, Websites, Nixle, Social Media,
Common Alerting Protocol (CAP),
In-Language Notifications
Included on the following pages are sample notifications that external parties can use to help communities prepare for, and stay informed during, PSPS events. These include:
• Priority Notification [Typically, 72 Hours Prior; Only for Public Safety Partners (Telecom/WaterWastewater) and Critical Infrastructure] • PSPS Watch [48 Hours Before Alert]
• PSPS Updated [24 Hours Before Warning]
• PSPS Warning
• Power Off [Sent at authorization to de-energize]
• PSPS Continued Shutoff [Sent in the AM to overnight outages] • Weather All Clear [Sent at any time when customer is permanently out of scope] • PSPS Prep Restore
• PSPS Restoration Time Pending
• PSPS Restoration Time Update [for when we have missed the 8-hour mark or when we have updated timing for customers who got Restoration Time Pending] • Power Restoration
• PSPS Restored, Not All Clear [Risk of PSPS remains]
98 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications
1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear

PHONE/VOICE
This is Southern California Edison with an Advanced Public Safety Power Shutoff Alert: High winds and fire conditions are forecast from ^Day of week^ through ^End Day of week^. Your area receives power from lines connected to the <IOU> electrical system. For safety, <IOU Name> may have to shut off power. If power is shut off, restoration is estimated to take up to 8 hours, or longer if daylight is needed for safe inspections. For more information visit <IOU Website>.

TEXT/SMS
SCE Advanced PSPS Alert: High winds and fire conditions are forecast from ^Day of week^ through ^End Day of week^. Your area receives power from lines connected to the <IOU> electrical system.

For safety, <IOU Name> may have to shut off power. If power is shut off, restoration is estimated to take up to 8 hours, or longer if daylight is needed for safe inspections. For more information visit <IOU Website>.

EMAIL
SUBJECT: SCE Public Safety Power Shutoff (PSPS) Advanced Initial Alert FROM:

SENDER: Southern California Edison
High winds and fire conditions are forecast from ^Day of week^ ^morning/afternoon/evening^ through ^End Day of week^ ^morning/afternoon/evening^. Our records show that your area receives power from lines connected to the <IOU> electrical system. For information about your PSPS outage visit <IOU Website>.

For safety, <IOU Name> may have to shut off power. They are working to reduce the number of customers affected, and weather patterns might change, so not all notified customers will have their power shut off. If power is shut off, restoration is estimated to take up to 8 hours, or longer if daylight is needed for safe inspections.

This alert applies to the following address(es):

Customer Address
Service Account
Meter Number
Rate
For more information on this event, visit the public safety partner portal, contact your assigned SCE account representative, or call 1-800-611-1911.

Priority Notification [Typically, 72 Hours Prior; Only for Public Safety Partners (Telecom/Water-Wastewater) and Critical Infrastructure] 99 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications

PHONE/VOICE
This is Southern California Edison with a Public Safety Power Shutoff Alert. High winds and fire conditions are forecast from ^Day of week^ through ^End Day of week^. Your area receives power from lines connected to the <IOU> electrical system. For safety, <IOU Name> may have to shut off power. If power is shut off, restoration is estimated to take up to 8 hours, or longer if daylight is needed for safe inspections. For more information visit <IOU Website>. If you see a downed power line call 911.

TEXT/SMS
SCE PSPS Alert: High winds and fire conditions are forecast from ^Day of week^ through ^End Day of week^. Your area receives power from lines connected to the <IOU> electrical system. For safety, <IOU Name> may have to shut off power. If power is shut off, restoration is estimated to take up to 8 hours, or longer if daylight is needed for safe inspections. For more information visit <IOU Website>.

If you see a downed power line call 911.

EMAIL
SUBJECT: SCE Public Safety Power Shutoff Alert
FROM:

SENDER: Southern California Edison
High winds and dangerous fire conditions are forecast from ^Day of week^ ^morning/afternoon/ evening^ through ^End Day of week^ ^morning/afternoon/evening^. Our records show that your area receives power from lines connected to the <IOU> electrical system, for information about your PSPS outage visit <IOU Website>.

For safety, <IOU Name> may have to shut off power to help prevent a wildfire. If power is shut off, restoration is estimated to take up to 8 hours, or longer if daylight is needed for safe inspections. They are working to reduce the number of customers affected. SCE will provide updates Thank you for your patience as we work to keep your community safe! This alert applies to the following address(es):

Customer Address
Service Account
Meter Number
Rate
• For information about preparing for a power outage, visit sce.com/safety/family/emergency-tips. • REMEMBER: If you see a downed power line call 911 first, and then notify SCE at 1-800-611-1911. 1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear
Priority Watch [48 Hours Before Alert]
100
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications

PHONE/VOICE
This is Southern California Edison with an important Public Safety Power Shutoff message. High winds and fire conditions are forecast from ^Day of week^ through ^End Day of week^. Your area receives power from lines connected to the <IOU> electrical system. For safety, <IOU Name> may have to shut off power. For more information visit <IOU Website>. If you see a downed power line call 911.

TEXT/SMS
SCE PSPS Warning: High winds and fire conditions are forecast from ^Day of week^ through ^End Day of week^. Your area receives power from lines connected to the <IOU> electrical system. For safety, <IOU Name> may have to shut off power. For more information visit <IOU Website>.

If you see a downed power line call 911.

EMAIL
SUBJECT: SCE Public Safety Power Shutoff (PSPS) Warning FROM:

SENDER: Southern California Edison
View in ASL
High winds and dangerous fire conditions are forecast from ^Day of week^ ^morning/afternoon/ evening^ through ^End day of week^ ^morning/afternoon/evening^. Our records show that your area receives power from lines connected to the <IOU> electrical system. For safety, <IOU Name> may have to shut off power to help prevent a wildfire. They are working to reduce the number of customers affected for latest information, availability of community resources, and information about your PSPS outage visit <IOU Website> For downed power lines, call 911.

This alert applies to the following address(es):

Thank you for your patience as we work to keep your community safe! 1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear
Priority Updated [24 Hours Before Warning]
101
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications

PHONE/VOICE
This is Southern California Edison with an important Public Safety Power Shutoff message. It’s likely <IOU> will shut off your power in the next 4 hours due to wind-driven fire conditions in your area.

Conditions could last through ^End Day of week^. We will notify you again if we shut off your power. Visit sce dot com slash psps for the latest information and availability of community resources. If you see a downed power line, call 911.

TEXT/SMS
SCE PSPS Expected: It’s likely <IOU> will shut off your power in the next 4 hours due to wind-driven fire conditions. Conditions could last through ^End Day of week^. We will notify you again if <IOU> shuts power off. Visit <IOU website> for the latest information and availability of community resources.

For downed power lines, call 911.

EMAIL
SUBJECT: SCE Public Safety Power Shutoff (PSPS) Expected FROM:

SENDER: Southern California Edison
View in ASL
It’s likely <IOU> will shut off your power in the next 4 hours due to wind-driven fire conditions.

Conditions could last through ^End Day of week^ ^morning /afternoon /evening^. <IOU>is working to reduce the number of customers affected. Weather could also affect shutoff timing and wind-related outages may occur. We will notify you again if we shut off your power. For the latest updates, outage map, and availability of community resources, visit <IOU website>.

We appreciate your patience as we work to keep your community safe.

This alert applies to the following address(es):

Thank you for your patience as we work to keep your community safe! 1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear
PSPS Warning
102
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications

PHONE/VOICE
This is Southern California Edison with an important Public Safety Power Shutoff message. <IOU>is shutting off your power due to current wind-driven wildfire risk. High winds are forecast through ^End Day of week^ ^morning/ afternoon/ evening^. When the weather improves, <IOU> lines will be inspected for damage before power is restored. This is expected to take up to 8 hours but could take longer if <IOU> needs daylight for safe inspections or if <IOU> find damage. Remember to turn off or unplug appliances or equipment that could restart automatically. Visit <IOU website> for the latest information on restoration timing and <IOU> community resources in your neighborhood. If you see a downed power line, call 911. Thank you for your patience.

TEXT/SMS
SCE PSPS Shutoff: IOU is shutting off your power due to wind-driven wildfire risk. High winds are forecast through ^End Day of week^ ^morning/ afternoon/ evening^. When weather improves, <IOU> will inspect our lines for damage before we restore power. This is expected to take up to 8 hours but could take longer if <IOU> needs daylight for safe inspections or if <IOU> find damage. Visit <IOU website> for the most up to date info on restoration timing and <IOU> community resources in your area. Remember to turn off/unplug appliances or equipment that could restart automatically. For downed power lines, call 911.

EMAIL
SUBJECT: SCE Public Safety Power Shutoff (PSPS)
FROM:

SENDER: Southern California Edison
View in ASL
<IOU> are shutting off your power due to current high risk of wind-driven wildfire. High winds are forecast to last through ^End Day of week^ ^morning/ afternoon/ evening^. When the weather improves, <IOU> lines will be inspected for damage before power is restored. This is expected to take up to 8 hours but could take longer if <IOU> needs daylight for safe inspections or if we find damage.

We will update you as conditions change. Please remember to turn off or unplug appliances or equipment that may start automatically when power is restored. 1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear
Power Off [Sent at authorization to de-energize]
103
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications
EMAIL
Please visit <IOU website> for the most up to date information, including outage map and restoration information, and availability of <IOU website> community resources.

REMEMBER: If you see a downed power line, call 911 first, and then notify SCE at 1-800-611-1911.

We understand this shutoff is inconvenient. We appreciate your continued patience as we work to keep your community safe.

This alert applies to the following address(es):

Customer Address
Service Account
Meter Number
Rate
1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear
Power Off [Sent at authorization to de-energize]
104
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications

PHONE/VOICE
This is Southern California Edison with an important Public Safety Power Shutoff message. Thank you for your continued patience during this Public Safety Power Shutoff. High winds are forecast to continue through ^End Day of week^ ^morning /afternoon/evening^. Before <IOU> restore power, <IOU> lines will be inspected for damage. This is expected to take up to 8 hours but could take longer if <IOU> needs daylight for safe inspections or if we find damage. Visit <IOU website> for the latest information on restoration and availability of community resources in your area. For downed power lines, call 911.

TEXT/SMS
SCE Continued PSPS Shutoff: Thank you for your continued patience during this Public Safety Power Shutoff. High winds could continue through ^End Day of week^ ^morning /afternoon/ evening^. Before <IOU> restore power, <IOU> will inspect lines for damage. This is expected to take up to 8 hours but could take longer if <IOU> needs daylight for safe inspections or if we find damage. Visit <IOU website> for the latest info on restoration and <IOU> community resources in your area. For downed power lines, call 911.

EMAIL
SUBJECT: SCE Continued Public Safety Power Shutoff (PSPS) FROM:

SENDER: Southern California Edison
View in ASL
Thank you for your continued patience during this Public Safety Power Shutoff. Wind-driven fire conditions could last through ^End Day of week^ ^morning /afternoon/evening^. When the weather improves, <IOU> will inspect lines for damage before power is restored. This is expected to take up to 8 hours but could take longer if <IOU> needs daylight for safe inspections or if we <IOU> find damage.

Visit <IOU website> for the latest information on restoration and <IOU> community resources in your area. We understand that any outage is an inconvenience. Thank you again for your continued patience as we work to keep your community safe!
REMEMBER: If you see a downed power line, call 911 first, and then notify SCE at 1-800-611-1911.

This alert applies to the following address(es):

Customer Address
Service Account
Meter Number
Rate
1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear
PSPS Continued Shutoff [Sent in the AM to overnight outages] 105
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications

PHONE/VOICE
This is Southern California Edison with an important Public Safety Power Shutoff message. Due to improved weather, <IOU> did not shut off your power. We understand that planning around outages is inconvenient. Thank you for your patience as we work to keep our communities safe. If your power is off, please call 1-800-611-1911 or visit sce dot com slash psps.

TEXT/SMS
SCE PSPS All-Clear: Due to improved weather, <IOU> did not shut off your power. We understand that planning around outages is inconvenient. Thanks for your patience as we work to keep our communities safe. If your power is off, please call 1-800-611-1911 or visit sce.com/psps.

EMAIL
SUBJECT: SCE Public Safety Power Shutoff (PSPS) All-clear FROM:

SENDER: Southern California Edison
View in ASL
Due to improved weather, <IOU>did not shut off your power. We understand that planning around outages is inconvenient. Thank you for your patience as we work to keep our communities safe.

This alert applies to the following address(es):

Customer Address
Service Account
Meter Number
Rate
If power is off, please call 1-800-611-1911 or visit sce.com/psps.

For more information about PSPS and wildfire safety, please visit sce.com/psps. 1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear
Weather All Clear [Sent at any time when customer is permanently out of scope] 106
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications

PHONE/VOICE
SCE PSPS Update: Restoration is expected to take up to 8 hours but could take longer if <IOU> needs daylight for safe inspections or find damage. For updated restoration estimates in your area and for location of <IOU> community resources visit <IOU website>. Please turn off/unplug appliances or equipment that could restart automatically and inspect your property for downed power lines. Call 911 if you find a downed line. We will alert you again when <IOU> restore power.

TEXT/SMS
This is Southern California Edison with an important Public Safety Power Shutoff message.

Restoration is expected to take up to 8 hours but could be delayed if we need daylight for safe inspections or if we find damage. Please turn off or unplug any appliances or equipment that could restart automatically and inspect your property for downed power lines. Call 911 if you find a downed line. We will alert you again when <IOU> restore power. For updated restoration estimates in your area, and for location of <IOU> community resources visit <IOU website>.

EMAIL
SUBJECT: SCE Public Safety Power Shutoff Update
FROM:

SENDER: Southern California Edison
View in ASL
Winds have died down and <IOU> are starting to inspect our lines for damage. Restoration is expected to take up to 8 hours but could take longer if <IOU> need daylight for safe inspections or if <IOU> find damage. For updated restoration estimates in your area, and for location of <IOU> community resources visit <IOU website>. We will alert you again when your power comes back on. Please turn off or unplug any appliances or equipment that could restart automatically and inspect your property for downed power lines. If you see a downed power line, stay away and call 911 first, then report it to SCE at 1-800-611-1911.

We understand that Public Safety Power Shutoff events can be disruptive and thank you for your patience as we work to keep your community safe.

This alert applies to the following address(es):

Customer Address
Service Account
Meter Number
Rate
1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear
PSPS Prep Restore
107
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications

PHONE/VOICE
This is Southern California Edison with an important Public Safety Power Shutoff message.<IOU> are starting to inspect our lines for damage. Power restoration timing depends on need for daylight for safe inspections and the accessibility of power lines. We will alert you again when we restore power.

Please turn off or unplug any appliances or equipment that could restart automatically and inspect your property for downed power lines. Call 911 if you find a downed line. For updated restoration estimates in your area, and for location of <IOU> community resources visit <IOU website>.

TEXT/SMS
SCE PSPS Update: Restoration timing depends on need for daylight for safe inspections and the accessibility of power lines. We will alert you again when <IOU> restore power. For updated restoration estimates in your area, and for location of <IOU> community resources visit <IOU website >. Please turn off or unplug any appliances or equipment that could restart automatically and inspect your property for downed power lines. Call 911 if you find a downed line.

EMAIL
SUBJECT: SCE Public Safety Power Shutoff Update
FROM:

SENDER: Southern California Edison
View in ASL
Winds have died down and <IOU> is starting to inspect our lines for damage. Power restoration timing depends on need for daylight for safe inspections and the accessibility of power lines. We will alert you again when your power comes back on. For updated restoration estimates in your area, and for location of <IOU> community resources visit <IOU website>. Please turn off or unplug any appliances or equipment that could restart automatically and inspect your property for downed power lines. If you see a downed power line, stay away and call 911 first, then report it to SCE at 1-800-611-1911.

We understand that Public Safety Power Shutoff events can be disruptive and thank you for your patience as we work to keep your community safe.

This alert applies to the following address(es):

Customer Address
Service Account
Meter Number
1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear
PSPS Restoration Time Pending
108
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications

PHONE/VOICE
This is Southern California Edison with an important Public Safety Power Shutoff message. <IOU> have updated our estimated timing to restore your power. Please visit <IOU website> for the latest information on restoration and availability of community resources in your area.

TEXT/SMS
SCE PSPS Update: <IOU> have updated our estimated timing to restore your power. Please visit <IOU website> for the latest information on restoration and availability of community resources in your area.

EMAIL
SUBJECT: SCE Public Safety Power Shutoff Update
FROM:

SENDER: Southern California Edison
View in ASL
<IOU> have updated our estimated timing to restore your power. Please visit <IOU website> to see updated information for your neighborhood and availability of community resources in your area. If you see a downed power line, stay away and call 911 first, then report it to SCE at 1-800-611-1911.

This alert applies to the following address(es):

Customer Address
Service Account
Meter Number
Rate
1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear
PSPS Restoration Time Update [for when we have missed the 8-hour mark or when we have updated timing for customers who got Restoration Time Pending] 109
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications

PHONE/VOICE
This is Southern California Edison with an important Public Safety Power Shutoff message. <IOU> have restored power in your area and ended the Public Safety Power Shutoff due to improved weather conditions. If your power is still off, please call 1-800-611-1911 or visit sce dot com slash outage. We understand that safety outages are inconvenient and thank you for your patience.

TEXT/SMS
SCE PSPS Ended: <IOU> have restored power in your area and ended the Public Safety Power Shutoff.

If your power is still off, please call 1-800-611-1911 or visit sce.com/outage. We know that safety outages are inconvenient and thank you for your patience. .

EMAIL
SUBJECT: SCE Public Safety Power Shutoff Ended: All Power Restored FROM:

SENDER: Southern California Edison
View in ASL
<IOU> have restored power and ended the Public Safety Power Shutoff in your area due to improved weather conditions. If your power is still off, please call 1-800-611-1911 or visit sce.com/outage. We understand that safety outages are inconvenient and thank you for your patience.

This alert applies to the following address(es):

Customer Address
Service Account
Meter Number
Rate
For more information about PSPS and wildfire safety, please visit sce.com/psps. 1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear
Power Restoration
110
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 All Customers – SCE Shared Customer Notifications

PHONE/VOICE
This is Southern California Edison with an important Public Safety Power Shutoff message. Winds have improved enough for <IOU> to restore power in your area. However, because high winds are still forecast through ^End Day of week^ <IOU> may have to shut off your power again. We will keep you updated as weather conditions change. We understand that PSPS outages are inconvenient and thank you for your patience. If your power is still off, please call 1-800-611-1911 or visit sce dot com slash psps.

TEXT/SMS
SCE PSPS Update: Winds have improved enough for <IOU> to restore power in your area. However, because high winds are still forecast through ^End Day of week^ <IOU> might have to shut off power again. We will update you as weather conditions change. If your power is still off, please call 1-800- 611-1911 or visit sce.com/psps. Thanks for your patience.

EMAIL
SUBJECT: SCE Public Safety Power Shutoff Update: Power restored; PSPS still in effect FROM:

SENDER: Southern California Edison
View in ASL
Winds have improved enough for <IOU> to restore power in your area. However, because high winds are still forecast through ^End Day of week^ ^morning/afternoon/evening^ <IOU> may have to shut off your power again. We will keep you updated as weather conditions change. If your power is still off, please call 1-800-611-1911 or visit sce.com/psps.

We understand that safety outages are inconvenient and thank you for your continued patience.

This alert applies to the following address(es):
1 Priority
Notification
4 PSPS
Warning
2 PSPS
Watch
Weather
All Clear
3 7
PSPS
Updated
Power
Off
5 6
PSPS
Continued
Shutoff
PSPS
Prep
Restore
8 9
PSPS
Restoration
Time Pending
10 PSPS
Restoration
Time Update
11 Power
Restoration
12 PSPS
Restored,
Not All Clear
PSPS Restored, Not All Clear [Risk of PSPS remains]
111
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Agency Resources/Tools
Newsletters, Websites, Nixle, Social Media,
Common Alerting Protocol (CAP),
In-Language Notifications
Included on the following pages are sample notifications that external parties can use to help communities prepare for, and stay informed during, PSPS events. These include:
• Newsletters and/or Websites Content
• Nixle
• Sample Social Media Posts
• PG&E Media and Social Media Overview
• Common Alerting Protocol (CAP) Message Templates
• In-Language Notifications
112
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024

NEWSLETTERS & WEBSITES
If severe weather threatens a portion of the electric system serving your community, it may be necessary for PG&E to turn off electricity in the interest of public safety. This is called a Public Safety Power Shutoff (PSPS). PG&E is asking all of its electric customers to be prepared for these possible public safety power outages. For planning purposes, PG&E suggests customers prepare for multiple-day outages.

We share what we know about the weather and our equipment as soon as we can. While weather conditions can be uncertain, we aim to send you notifications via calls, texts and emails two days ahead, one day ahead, just before shutting off power, once power is turned off and daily until power is restored. Make sure PG&E has your current contact information by visiting pge.com/mywildfirealerts or calling 1-866-743-6589. You can also find tips for evaluating your home and preparing an emergency plan to be ready for the threat of wildfire and possible power outages at pge.com/wildfiresafety.

NIXLE
PG&E Safety Notification: Forecasted weather conditions could cause power outages in your area.

Prepare a plan. More info: pge.com or 1-800-743-5002.

Newsletter, Website, Nixle
113
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024

FACEBOOK & INSTAGRAM
Are you prepared for power outages? PG&E may need to turn off electricity in the interest of public safety. This is called a Public Safety Power Shutoff. @pacificgasandelectric wants all of its electric customers to be prepared for these possible public safety power outages. For planning purposes, PG&E suggests customers prepare for multiple-day outages. @pacificgasandelectric goal, dependent on weather, is to send customer notifications 48 hours in advance, 24 hours in advance and just prior to shutting off power. They will do so through automated calls, texts and emails. Make sure PG&E has your current contact information by visiting pge.com/mywildfirealerts or calling 1-866-743-6589. You can also find tips for evaluating your home and preparing an emergency plan to be ready for the growing threat of wildfire and possible power outages at pge.com/wildfiresafety.

TWITTER
@PGE4Me may turn off electricity for safety if severe weather threatens a portion of the electric system. This is called a Public Safety Power Shutoff. Visit pge.com/wildfiresafety for more info. #PSPS
@PGE4Me is asking customers to prepare for a possible Public Safety Power Shutoff due to severe weather conditions. Visit pge.com/wildfiresafety to learn more. #PSPS @PGE4Me invites every electric customer to review preparedness tips at pge.com/wildfiresafety & learn more about its Public Safety Power Shutoff program. Even customers outside of a high fire-threat area could be impacted. #PSPS
@PGE4Me is will provide notice to customers in advance of a Public Safety Power Shutoff. To ensure you receive the notifications, visit pge.com/mywildfirealerts to update your contact information with PG&E. #PSPS
Before, during and after a PSPS event, PG&E posts information on Facebook, Instagram, Twitter and Nextdoor. Cities, counties and agencies are encouraged to repost information as it becomes available.

Newsletter, Website, Nixle
114
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024

NEXTDOOR
IMPORTANT SAFETY Notification: Due to current weather forecasts, your area is currently under a Watch for a Public Safety Power Shutoff. Portions of your community are estimated to be shut off beginning [DATE] between [TIME] and [TIME] on [DATE]. Estimated restoration for your area is on [DATE] by [TIME]. Actual shutoff and restoration times may be delayed depending on weather and equipment conditions. If these conditions persist, PG&E may need to turn off power in your neighborhood. If we do need to turn off power for safety, we will work to restore power as soon as it is safe to do so.

If you see a downed powerline, assume it is energized and extremely dangerous. Do not touch or try to move it — and keep children and animals away. Report downed powerlines immediately by calling 911.

Please have your emergency plan ready. For more information, visit pge.com or call 1-800-PGE-5002.

Newsletter, Website, Nixle
Before, during and after a PSPS event, PG&E posts information on Facebook, Instagram, Twitter and Nextdoor. Cities, counties and agencies are encouraged to repost information as it becomes available.
115
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024

MEDIA ENGAGEMENT
During a PSPS event, PG&E distributes daily news releases about weather conditions, Customer Resource Center (CRC) hours, infrastructure damages and restoration times. PG&E also engages multicultural media to inform the public in multiple languages. During a large PSPS event, we also hold press conferences to help inform the public.

SOCIAL MEDIA ENGAGEMENT
Before, during and after a PSPS event, PG&E posts updates on Facebook, Nextdoor and Twitter. Upon request, we can also provide the content of our customer notifications to share via city or county websites, Nixle and Reverse 911.

SAMPLE POSTS
PG&E Media and Social Media Overview
116
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Common Alerting Protocol (CAP) Messaging Templates
1 2 3 4 5 6
PSPS
Watch
PSPS
Warning
Cancellation
Notification
PSPS
Update
Weather
All Clear
Power
Restoration

EMERGENCY NOTIFICATION SYSTEM (EAS)
A CIVIL AUTHORITY HAS ISSUED A [TEXT FROM EVENT CODE] FOR THE FOLLOWING COUNTIES/ AREAS: [TEXT FROM COUNTY CODE(S)] AT [DATE/TIME] ON [DATE/TIME] EFFECTIVE UNTIL [DATE/ TIME]. Message from [TEXT OF SENDER NAME]. Due to current weather forecasts, PG&E may determine it is necessary to turn off your electricity to prevent wildfires. Estimated shutoff time [TIME RANGE ON DATE]. Estimated restoration [DATE BY TIME]. Changes in weather can affect shutoff and restoration times, preparedness information available at pge.com/psps.

WIRELESS EMERGENCY NOTIFICATION (WEA)
PG&E may turn off your power to prevent wildfires. Est. shutoff time [TIME/DATE].

NOVA WEATHER RADIO (NWR)
THE FOLLOWING MESSAGE IS TRANSMITTED AT THE REQUEST OF THE [TEXT FROM SENDER NAME]. PG&E has issued a Public Safety Power Shutoff Watch. Due to current forecasts, PG&E may turn off your electricity to prevent wildfires. Est. shutoff time [DATE/TIME]. Est. restoration [DATE/TIME]. Changes in weather can affect shutoff and restoration times, preparedness information available at pge.com/psps.
117
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Common Alerting Protocol (CAP) Messaging Templates
1 2 3 4 5 6
PSPS
Watch
PSPS
Warning
Cancellation
Notification
PSPS
Update
Weather
All Clear
Power
Restoration

EMERGENCY NOTIFICATION SYSTEM (EAS)
A CIVIL AUTHORITY HAS ISSUED A [TEXT FROM EVENT CODE] FOR THE FOLLOWING COUNTIES/ AREAS: [TEXT FROM COUNTY CODE(S)] AT [DATE/TIME] EFFECTIVE UNTIL [DATE/TIME]. Message from [TEXT OF SENDER NAME]. Due to current weather forecasts, PG&E has upgraded the Public Safety Power Shutoff to a Warning and will turn off power to prevent wildfire. Estimated shutoff time [TIME RANGE ON DATE]. Estimated restoration [DATE/TIME]. Changes in weather can affect shutoff and restoration times, preparedness and event info available at pge.com/pspsupdates.

WIRELESS EMERGENCY NOTIFICATION (WEA)
PG&E may turn off your power to prevent wildfires. Est. shutoff time [TIME/DATE].

NOVA WEATHER RADIO (NWR)
THE FOLLOWING MESSAGE IS TRANSMITTED AT THE REQUEST OF THE [TEXT FROM SENDER NAME]. Due to current forecasts, PG&E has upgraded the Public Safety Power Shutoff to a Warning and will soon turn off power to prevent wildfire. Est. shutoff [TIME] on [DATE]. Est. restoration [DATE/TIME]. Changes in weather can affect shutoff and restoration times, preparedness and event info available at pge.com/pspsupdates.
118
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Common Alerting Protocol (CAP) Messaging Templates
1 2 3 4 5 6
PSPS
Watch
PSPS
Warning
Cancellation
Notification
PSPS
Update
Weather
All Clear
Power
Restoration

EMERGENCY NOTIFICATION SYSTEM (EAS)
A CIVIL AUTHORITY HAS ISSUED A [TEXT FROM EVENT CODE] FOR THE FOLLOWING COUNTIES/ AREAS: [TEXT FROM COUNTY CODE(S)] AT [DATE/TIME] EFFECTIVE UNTIL [DATE/TIME]. Message from [TEXT OF SENDER NAME]. Forecasted weather conditions have improved and PG&E will not be turning off power to prevent wildfires. For more information visit pge.com/pspsupdates.

WIRELESS EMERGENCY NOTIFICATION (WEA)
Forecasted weather conditions have improved, power will not be turned off in [TEXT FROM COUNTY CODE(S)].

NOVA WEATHER RADIO (NWR)
THE FOLLOWING MESSAGE IS TRANSMITTED AT THE REQUEST OF THE [TEXT FROM SENDER NAME]. Forecasted weather conditions have improved and PG&E will not be turning off power to prevent wildfires in [TEXT FROM COUNTY CODE(S)]. For more information visit pge.com/pspsupdates. 119
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Common Alerting Protocol (CAP) Messaging Templates
1 2 3 4 5 6
PSPS
Watch
PSPS
Warning
Cancellation
Notification
PSPS
Update
Weather
All Clear
Power
Restoration

EMERGENCY NOTIFICATION SYSTEM (EAS)
A CIVIL AUTHORITY HAS ISSUED A [TEXT FROM EVENT CODE] FOR THE FOLLOWING COUNTIES/ AREAS: [TEXT FROM COUNTY CODE(S)] AT [DATE/TIME] EFFECTIVE UNTIL [DATE/TIME]. Message from [TEXT OF SENDER NAME]. Due to current weather forecasts, power remains off in your area to help prevent wildfires. Estimated restoration [DATE/TIME]. Changes in weather can affect restoration times, more information available at pge.com/pspsupdates.

WIRELESS EMERGENCY NOTIFICATION (WEA)
Power remains off in your area for safety. Est. restoration time [DATE/TIME].

NOVA WEATHER RADIO (NWR)
THE FOLLOWING MESSAGE IS TRANSMITTED AT THE REQUEST OF THE [TEXT FROM SENDER NAME]. Power remains off in [TEXT FROM COUNTY CODE(S)] to help prevent a wildfire. Est. restoration [DATE/TIME]. Changes in weather can affect restoration times, more information available at pge.com/pspsupdates.
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Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Common Alerting Protocol (CAP) Messaging Templates
1 2 3 4 5 6
PSPS
Watch
PSPS
Warning
Cancellation
Notification
PSPS
Update
Weather
All Clear
Power
Restoration

EMERGENCY NOTIFICATION SYSTEM (EAS)
A CIVIL AUTHORITY HAS ISSUED A [TEXT FROM EVENT CODE] FOR THE FOLLOWING COUNTIES/ AREAS: [TEXT FROM COUNTY CODE(S)] AT [DATE/TIME] ON [DATE/TIME] EFFECTIVE UNTIL [DATE/ TIME]. Message from [TEXT OF SENDER NAME]. Weather conditions have improved and crews are inspecting equipment to determine how quickly power can be safely restored. Estimated restoration [DATE/TIME]. Changes in weather can affect restoration times, more information available at pge.com/pspsupdates.

WIRELESS EMERGENCY NOTIFICATION (WEA)
Weather conditions have improved in your area. Est. restoration [DATE/TIME].

NOVA WEATHER RADIO (NWR)
THE FOLLOWING MESSAGE IS TRANSMITTED AT THE REQUEST OF THE [TEXT FROM SENDER NAME]. Weather conditions have improved and crews are inspecting equipment to determine how quickly we can safely restore power. Est. restoration [DATE/TIME]. Changes in weather can affect shutoff and restoration times, more information available at pge.com/pspsupdates. 121
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Common Alerting Protocol (CAP) Messaging Templates
1 2 3 4 5 6
PSPS
Watch
PSPS
Warning
Cancellation
Notification
PSPS
Update
Weather
All Clear
Power
Restoration

EMERGENCY NOTIFICATION SYSTEM (EAS)
A CIVIL AUTHORITY HAS ISSUED A [TEXT FROM EVENT CODE] FOR THE FOLLOWING COUNTIES AREAS: [TEXT FROM COUNTY CODE(S)]. Message from [TEXT OF SENDER NAME]. PG&E crews have successfully restored power to all customers in your area. If your power is still out please visit pge.com/outages or call 1-800-743-5002.

WIRELESS EMERGENCY NOTIFICATION (WEA)
PG&E has successfully restored in your area. Thank you for your patience.

NOVA WEATHER RADIO (NWR)
THE FOLLOWING MESSAGE IS TRANSMITTED AT THE REQUEST OF THE [TEXT FROM SENDER NAME]. Power has successfully been restored to all customers in [TEXT FROM COUNTY CODE(S)]. If your power is still out please visit pge.com/outages or call 1-800-743-5002. 122
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 In-Language Notifications
Information on PSPS outages will be offered in 15 non-English languages, including: Spanish, Chinese (Mandarin and Cantonese), Vietnamese, Korean, Tagalog, Russian, Arabic, Farsi, Punjabi, Japanese, Khmer, Hmong, Thai, Hindi and Portuguese. You can choose to receive alerts in one of these languages at pge.com/myalerts.

You can also call 1-866-743-6589 for translated support in more than 240+ languages. We also pre-record general notification messaging in American Sign Language to serve those who are deaf and hard of hearing.

There will be some variation in the overall customer experience of in-language notifications on two factors: (1) the specific languages for the automated phone call notifications and (2) if a language preference has been set by the customer.

In-language notifications will be sent using the following protocols:

OVERVIEW
Language Preference
Set by Customer
Language Preference
Not Set by Customer
Language Language
 Spanish
 Chinese
 Vietnamese
 Tagalog
 Russian
 Spanish
 Chinese
 Vietnamese
 Tagalog
 Russian
Automated
Calls
Receives in-language
message that mirrors
the English notification
See next section
Initial message provided
in English. To continue
in English customer
must press 1 or will
be provided prompts
for other languages to
listen to in-language
personalized
notification
(same as English
version)
Initial message
provided in English.

To continue in English
customer must press
1 or will be provided
prompts for other
languages. Once
language is selected,
general outage
message will play
with option to speak
to agent or use inlanguage web content
SMS Texts
Receives in-language
message that mirrors
the English notification
See next section
Text message includes
link to PG&E’s PSPS
website where users
can select their
language for translated
PSPS event information
Text message includes
link to PG&E’s PSPS
website where users
can select their
language for translated
PSPS event information
Emails
Receives in-language
message that mirrors
the English notification
See next section
Email message includes
language icon in header
of email for customers
to select, which directs
customers to translated
PSPS event information
on PG&E’s website
Email message includes
language icon in header
of email for customers
to select, which directs
customers to translated
PSPS event information
on PG&E’s website
 Khmer
 Hmong
 Thai
 Hindu
 Portuguese
 Korean
 Arabic
 Punjabi
 Farsi
 Japanese
 Khmer
 Hmong
 Thai
 Hindu
 Portuguese
 Korean
 Arabic
 Punjabi
 Farsi
 Japanese
123
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 In-Language Notifications Continued
At pge.com/psps, materials are translated in 15 non-English languages, including Spanish, Chinese (Mandarin and Cantonese), Vietnamese, Korean, Tagalog, Russian, Arabic, Farsi, Punjabi, Japanese, Khmer, Hmong, Thai, Hindi and Portuguese.

PG&E’s call center providers translation services in 240+ languages, including 10 indigenous languages.

PG&E is engaging with Community-Based Organizations (CBOs) and multi-cultural media organizations to provide translated communications in a variety of languages spoken by Indigenous communities that occupy significant roles in California’s agricultural economy (e.g., Mixteco, Zapoteco). This includes outreach and preparedness messaging and/or PSPS event updates, such as providing Facebook Live updates, messages on radio stations serving indigenous communities, and/or community events/meetings.

WEBSITE

CALL CENTER

INDIGENOUS LANGUAGE SUPPORT

Joint Meeting for the Rules and Open Government Committee and Committee of the WholeDecember 4, 2024

Joint Meeting for the Rules and Open Government Committee and Committee of the Whole
December 4, 2024