RULES COMMITTEE: 12/04/2024
Item: B.1
File ID: ROGC 24-774
TO: Honorable Mayor & FROM: Toni J. Taber, MMC
City Council City Clerk
SUBJECT: The Public Record DATE: December 4, 2024
November 14 – November 26, 2024
ITEMS FILED FOR THE PUBLIC RECORD
Letters from Boards, Commissions, and Committees
Letters from the Public Comment:
1. Letter from VietBay Television, dated November 15, 2024, regarding: Letter of Complaint.
2. Letter from Ruth Callahan, dated November 18, 2024, regarding: City website RV encampment map.
3. Letters from 24 members of the public, dated November 22 - 26 , 2024, regarding:
The Inclusion of Chynoweth Avenue in the Oversized and Lived-In Vehicle Pilot Program.
4. Letter from PG&E PSPS Customer Strategy Officer, dated November 25, 2024, regarding: PG&E PSPS 11/5 PSPS - Request for Feedback.
____________________________
Toni J. Taber, MMC
City Clerk
TJT/tt
Public Record: 1
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Public Record: 3
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Please let me know how I can further assist in ensuring that Chynoweth Avenue is included in this program.
Yogendra Singh Sahu
Contact:
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Yogendra Singh Sahu
Contact:
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Cheers,
Rinky Upadhyay
Mob11/26/24, 9:06 AM Mail - Rules and Open Government Committee Agendas - Outlook https://outlook.office365.com/mail/ inbox/id/AAQkADhhYzk3NTk1LTBmZDAtNDc4Yi1hN2Q0LTZjNmZjNTk5MT… 2/2
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The encampment has brought with it several significant challenges, including ongoing sanitary issues, an accumulaƟon of trash, and increased traffic that disrupts our daily lives. These problems not only affect our quality of life but also pose serious health and safety concerns for everyone in the neighborhood.
We understand that addressing homelessness and related challenges is a complex issue requiring thoughƞul soluƟons, but it feels as though our community’s concerns have been overlooked. We urge your office to take immediate acƟon to address this encampment and its impacts on our neighborhood. Most importantly, please prioriƟze and include Chynoweth Ave in the OVESIZED AND LIVED IN VEHICLE PILOT PROGRAM.
We are eager to see the city prioriƟze finding humane and effecƟve soluƟons for this issue while restoring the safety and cleanliness of our community. I, along with my neighbors, would be happy to provide more informaƟon or meet to discuss this maƩer further.
Thank you for your aƩenƟon to this urgent concern. We trust that you will take swiŌ acƟon to resolve this issue.
Sincerely,
Albert Ruegas
District 2 Resident
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We have faced unsafe and unhygienic conditions for over a year with illegal dumping, noise, air pollution from their generators, people smoking weed all day long and no one is doing anything about it. I can’t even go for a peaceful walk anymore.
I request you to include Chynoweth Avenue as one of the 30 locations in the Pilot Program for Street Sweeping and addressing Oversized and Lived-in Vehicles there.
How long are we supposed to tolerate this?
Thanks,
Abhishek
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Thank you for your prompt aƩenƟon to this urgent issue. We trust that your leadership will bring resoluƟon to our community’s concerns.
Sincerely,
Utkarsh Saxena
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Thank you!
Dana
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Thank you for your attention and commitment to improving the safety and well-being of our neighborhood. If there is any additional information or support we can provide to help, please do not hesitate to reach out.
Sincerely,
Sonia Shlimoun.
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We strongly urge your office to prioritize and include Chynoweth Ave in the Oversized and Lived-In Vehicle Pilot Program as a critical step toward mitigating these issues.
My neighbors and I are more than willing to provide further information or meet to discuss this matter in detail.
Thank you for your prompt attention to this urgent issue. We trust that you will take the necessary action to resolve this situation.
Sincerely,
Kapil Vyas & Kirtan Vyas
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Thank you for your time and consideration.
Sincerely,
Tanvi Kore
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Thank you for your aƩenƟon to this urgent concern. We trust that you will take swiŌ acƟon to resolve this issue.
Sincerely,
Pooja Kumar
Homeowner
District 2, San Jose
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Noise and air pollution from the continuous operation of engines and generators.
Blocked walkways and bike lanes, which compromise safety and accessibility for pedestrians and cyclists.
The program’s focus on street sweeping and addressing oversized and lived-in vehicles would be a critical step in improving the conditions on Chynoweth Avenue. I am confident that this inclusion will help restore safety, hygiene, and order to our neighborhood.
If there are any specific steps I can take to assist you or provide additional support for this request, please do not hesitate to let me know. I appreciate your attention to this pressing issue and your dedication to addressing the needs of our community.
Thank you for your time and consideration.
Sincerely,
Rutvij Karkhanis
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I am respectfully requesting that Chynoweth Avenue be included as one of the 30 locations in Mayor Mahan’s Oversized and Lived-in Vehicle Pilot Program. This initiative, in collaboration with the Department of Transportation, represents a crucial opportunity to address these issues through parking restrictions, enforcement, and street sweeping. Including Chynoweth Avenue in this program would signal a commitment to restoring safety, order, and dignity to our community.
Furthermore, I am more than willing to provide additional information, support, or any assistance necessary to expedite this process. Please let me know how I can contribute to making this a priority for the city.
Thank you for your attention and for recognizing the urgency of this matter. I trust that you will act swiftly to address the needs of our community and bring much-needed relief to the residents of Chynoweth Avenue.
Sincerely,
Meera Nadkarni
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Sincerely,
Sanjeev Grover
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Given the severity of these issues, I respectfully request that Chynoweth Avenue be considered as one of the 30 locations included in the pilot program for street sweeping and addressing oversized and lived-in vehicles. This would be an important first step toward restoring the safety, cleanliness, and quality of life that our neighborhood deserves.
If there’s anything I can do to support this initiative or assist with any efforts in my area, please do not hesitate to reach out. I am more than willing to help in any way I can to ensure that our concerns are taken seriously and addressed promptly.
Thank you for your time and consideration. I look forward to your response and hope for a positive resolution to this growing problem.
Warm regards,
Sergon Attisha
<This message was edited>
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If there’s anything I can do to support this initiative or assist with any efforts in my area, please do not hesitate to reach out. I am more than willing to help in any way I can to ensure that our concerns are taken seriously and addressed promptly.
Thank you for your time and consideration. I look forward to your response and hope for a positive resolution to this growing problem.
Warm regards,
Dana Attisha
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TransportaƟon for parking restricƟons and RV enforcement.
This situaƟon has had a detrimental impact on our community, including:
Illegal dumping, contribuƟng to environmental degradaƟon.
Noise and air polluƟon from the conƟnuous operaƟon of engines and generators.
Blocked walkways and bike lanes, which compromise safety and accessibility for pedestrians and cyclists.
The program’s focus on street sweeping and addressing oversized and lived-in vehicles would be a criƟcal step in improving the condiƟons on Chynoweth Avenue. I am confident that this inclusion will help restore safety, hygiene, and order to our neighborhood.
If there are any specific steps I can take to assist you or provide addiƟonal support for this request, please do not hesitate to let me know. I appreciate your aƩenƟon to this pressing issue and your dedicaƟon to addressing the needs of our community.
Thank you for your Ɵme and consideraƟon.
Sincerely,
James A.Parrish
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Sincerely,
Madhur Khadabadi
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Thanks,
Aditee
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Sincerely,
Utkarsh Saxena
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Given the scale of the problem on Chynoweth Avenue, I respectfully request that the area be included as one of the 30 locations in the Pilot Program for Street Sweeping and Addressing Oversized and Lived-in Vehicles. This would greatly assist in improving the safety, cleanliness, and overall livability of our community.
Thank you for your attention to this matter. I look forward to your response and to seeing positive changes in the near future.
Regards,
Amey Mahajan
MS Telecommunications | SMU
Senior Network Engineer | Fortinet
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Outlook
PG&E PSPS 11/5 PSPS - Request for Feedback
From wildfiresafety <[email protected]>
Date Mon 11/25/2024 3:17 PM
5 attachments (9 MB)
PGE_PSPS Post-Event Report Tables_11052024.xlsx; PGE_PSPS Post-Event Report_11052024.pdf; PGE_PSPS_Damage_Hazard_Points_11052024.gdb.zip; PGE_PSPS_Polygons_of_De-energized_Areas_11052024.gdb.zip; PGE_PSPS_Notifications_20241105.pdf;
Some people who received this message don't often get email from [email protected]. Learn why this is important Hello,
On November 25, 2024, Pacific Gas & Electric (PG&E) filed its ESRB-8 PSPS Post-Event Report for the 11/5 PSPS.
The report is attached and is also available here.
As a Public Safety Partner, and pursuant to Commission Decision (D.) 19-05-042, we encourage you to provide feedback on the report directly to the Director of the Safety and Enforcement Division (SED). Contact information to the Director of SED is provided below:
Safety and Enforcement Division Director
California Public Utilities Commission
505 Van Ness Avenue
San Francisco, CA 94102
Feedback should be provided within 15 days from the issuance of this report. Comments should also be served on the service list for California Public Utilities Commission docket R.18-12-005.
Thank you,
PG&E PSPS Customer Strategy Officer
You can read about PG&E’s data privacy practices at PGE.com/privacy. 11/26/24, 1:39 PM Mail - City Clerk - Outlook
https://outlook.office365.com/mail/[email protected]/id/AAQkAGJiNDY2NWI3LTY1ODktNDczNy1iYjdkLWZlNWFjYmFmNmQ3ZQAQAN3DEAy… 1/1 Public Record: 4
MBL
Program
Customers
Counties Tribes
22,541 2 21,357 3 1,169 3 1,275 17 4 5 97 97 9 damages
2 hazards 648
1 The information times and figures referenced in this report are based on the best available information available at the time of this report’s submission The information times and figures herein are subject to revision based on further analysis and validation 2 Of the 22,541 customers notified of planned PSPS impact, 71 customers received a notice that they may be de-energized, but did not receive a cancellation notice and are also not counted as a de-energized customer. This customer set is comprised of one false positive notification, as reported in Section 5.7, 61 customers mitigated from experiencing long-duration PSPS outages, and nine customers who were inactive or stopped having valid contact information by the time of cancellation notifications or de-energization. 3 Of the 21 357 customers de-energized 56 customers did not receive any notifications before de-energization This is comprised of two notification failures and 54 customers with no valid contact information at the time of these notifications See Section 5 5 for more information 4 This count shows the number of customers who were notified of cancellation and were not de-energized This does not include five customers who were notified of cancellation but also de-energized Those five customers are included in the count of de-energized customers and comprises of four false positive notifications as reported in Section 5 7 and one transmission customer who voluntarily de-energized before their transmission line was removed from planned scope DeenergizedTransmission
De-energized
Unique
Distribution
Circuits in Any
Version of Scope
Distribution
Circuits Deenergized
Table 1: Customers Notified and De-energized1
Total Customers Circuits
Damage/Hazard
Count
CFI Deenergized
Notified Deenergized Canceled Deenergized
Deenergized
MBL
Program
Customers
Counties Tribes
22,541 2 21,357 3 1,169 3 1,275 17 4 5 97 97 9 damages
2 hazards 648
1 The information, times, and figures referenced in this report are based on the best available information available at the time of this report’s submission. The information, times, and figures herein are subject to revision based on further analysis and validation. 2 Of the 22,541 customers notified of planned PSPS impact, 71 customers received a notice that they may be de-energized, but did not receive a cancellation notice and are also not counted as a de-energized customer. This customer set is comprised of one false positive notification, as reported in Section 5.7, 61 customers mitigated from experiencing long-duration PSPS outages, and nine customers who were inactive or stopped having valid contact information by the time of cancellation notifications or de-energization. 3 Of the 21,357 customers de-energized, 56 customers did not receive any notifications before de-energization. This is comprised of two notification failures and 54 customers with no valid contact information at the time of these notifications. See Section 5.5 for more information. 4 This count shows the number of customers who were notified of cancellation and were not de-energized. This does not include five customers who were notified of cancellation but also de-energized. Those five customers are included in the count of de-energized customers and comprises of four false positive notifications as reported in Section 5.7 and one transmission customer who voluntarily de-energized before their transmission line was removed from planned scope.
DeenergizedTransmission
De-energized
Unique
Distribution
Circuits in Any
Version of Scope
Distribution
Circuits Deenergized
Table 1: Customers Notified and De-energized1
Total Customers Circuits
Damage/Hazard
Count
CFI Deenergized
Notified Deenergized Canceled Deenergized
Deenergized
Consequence Type Wildfire Consequence
Considerations PSPS Consequence Considerations
Safety
Calculated based on maximum
population impacts derived from
Technosylva wildfire simulation models
and a fatality ratio based on National
Fire Protection Association (NFPA)
data.
Calculated from an estimate of
Equivalent Fatalities (EF) per Million
Customer Minutes Interrupted
(MMCI). The EF/MMCI ratio is
estimated from previous PG&E PSPS
outages and other large external
outages.1
Reliability N/A
Calculated directly from the potential
number of customers impacted and
outage duration based on customer
minutes interrupted.
Financial
Calculated based on maximum building
impacts derived from Technosylva
wildfire simulation models and a cost
per structure burned previously
evaluated in 2020 the Risk Assessment
and Modeling Phase (RAMP) Report.2
Calculated based on two financial
estimates, 1) distribution of a lump sum
cost of execution across all relevant
circuits and 2) an estimated proxy cost
per customer in scope per PSPS.3
1 Previous PG&E PSPS include <2019-2021 events, and other large external outage events include the 2003 Northeast Blackout in New York City, 2011 Southwest Blackout in San Diego, 2012 Derecho Windstorms, 2012 Superstorm Sandy, 2017 Hurricane Irma, 2021 Blackout event.> 2 See A.20-06-012.
3 The assumptions used in these calculations, including the proxy cost per customer per PSPS, are subject to be updated and are not intended to prejudge or create precedent with regard to the development of more precise values of resiliency or cost of PSPS metrics being considered in other ongoing proceedings at the California Public Utilities Commission, such as the Risk-Based Decision-Making Rulemaking [R.20.07.013] and the Microgrid and Resiliency Strategies.
Table 2: 2024 PSPS Risk-Benefit Consequence Modelling Considerations Type of Notification Recipients Description
Table 3: Notification Descriptions
WARNING NOTIFICATION: 1-4
hours in advance of anticipated deenergization, if possible Public Safety Partners, CBOs, and All
Customers (including MBL Program
customers, SIV Program customers)
transmission-level customers, and
municipal utilities
PRIORITY NOTIFICATION: 48-
72 hours in advance of anticipated
de-energization
Public Safety Partners and CBOs,1
transmission-level customers, and
municipal utilities
WATCH NOTIFICATION: 24-48
hours in advance of anticipated deenergization
Public Safety Partners, CBOs, and All
Customers (including MBL Program
customers and SIV Program
customers) transmission-level
customers, and municipal utilities
POWER OFF NOTIFICATION:
When de-energization is initiated
Public Safety Partners, CBOs, and All
Customers (including MBL Program
customers and SIV Program
customers), transmission-level
customers3
, and municipal utilities
On November 3, 2024, PG&E’s Meteorology Team noted a
potential PSPS and updated the weather forecast on
pge.com/weather to “elevated” in certain parts of the service area.
At this time, local PG&E representatives called each County Office of Emergency Services (OES) in PG&E’s electrical service area and select Tribes and cities to inform them that PG&E is monitoring an increased potential of PSPS outages.
Following PG&E’s activation of its EOC, the following was completed:
• PG&E submitted a PSPS Notification Form to Cal OES and sent an e-mail to the CPUC notifying them that PG&E’s EOC has been activated and that PG&E is monitoring for potential PSPS.
• PG&E sent notifications to other Public Safety Partners2 via
call, text, and e-mail; these notifications included the following information:
o Estimated window of the de-energization time.
o When weather is anticipated to pass.
o Estimated Time of Restoration (ETOR).
o Links to the PSPS Portal where event-specific maps and information are available.
• Local PG&E representatives called potentially impacted County OES and select Tribes to inform them that PG&E is monitoring an increased potential of PSPS.
During this time, the following was completed:
• PG&E submitted a PSPS Notification Form to Cal OES.
• PG&E sent notifications to other Public Safety Partners, transmission-level customers, municipal utilities, and all customers via call, text message and e-mail; these notifications included the following information:
o Estimated window of the de-energization time.
o When the adverse weather is anticipated to pass.
o ETOR.
o For Public Safety Partners only: Links to the PSPS Portal. o For Customers only: Potentially impacted addresses, links to PSPS Updates webpage with CRC information, and resources for AFN customers, including but not limited to information on the MBL Program, language support, and the Portable Battery Program.
o For transmission-level customers only: Transmission
Substation Name and Line name serving substation.
• PG&E sent notifications to MBL Program customers, including tenants of master metered accounts, and SIV Program customers every hour until the customer confirmed receipt of the
notification.
• PG&E also sent Cancellation Notifications to Public Safety Partners and customers within two hours of being removed from scope; this was to inform them that power would not be shut off.
Customer notifications were provided in English, with
information on how to get PSPS information in translated languages. Customers with their language preference selected in their PG&E accounts received in-language (translated)
notifications. Public Safety Partner notifications were provided in English.
During this time, the following was completed:
• PG&E submitted a PSPS Notification Form to Cal OES and sent an e-mail to the CPUC notifying them that PG&E has made the decision to de-energize.
• PG&E sent notifications to other Public Safety Partners, transmission-level customers, and customers; these notifications included the same key PSPS timing information and resource links as the “Watch Notification.”
• PG&E sent notifications to MBL Program customers, including tenants of master metered accounts, and SIV Program customers every hour until the customer confirmed receipt of the
notification.
• PG&E also sent Cancellation Notifications to Public Safety Partners and customers within two hours of being removed from scope; this was to inform them that power would be shut off.
Customer notifications were provided in English, with
information on how to receive PSPS information in translated languages. Customers with their language preference selected in their PG&E accounts received in-language (translated)
notifications. Public Safety Partner notifications were provided in English.
When shut off was initiated, the following was completed:
• PG&E submitted a PSPS State Notification Form to Cal OES and sent an e-mail to the CPUC to notify them that deenergization has been initiated. • Agency Representatives of PG&E conducted a live call and/or sent an e-mail, as appropriate, to County OES representatives that were within the potential PSPS scope area and select Tribes and cities to inform them that customers within their jurisdiction were beginning to be de-energized.
• PG&E Grid Control Center (GCC) conducted live agent calls to impacted transmission-level customers.
• PG&E sent notifications to other Public Safety Partners municipal utilities, transmission-level customers and customers via call, text messages, and e-mail, which included:
o Impacted addresses (for customers only).
o De-energization time.
o When the adverse weather is anticipated to pass.
o For Customers Only: Links to the PSPS Updates webpage with CRC information and resources for AFN customers
RESTORATION
NOTIFICATION: When reenergization is complete
Public Safety Partners, CBOs, and All
Customers (including MBL Program
customers and SIV Program
customers), transmission-level
customers, and municipal utilities
GCC conducted live agent calls to notify impacted transmissionlevel customers of restoration. Once customers, including MBL Program customers and SIV Program customers, were restored, they received notifications via call, text and e-mail. This was done using an automated process that issued customer
notifications every 15 minutes upon restoration of service.
Customer notifications were provided in English, with
information on how to receive PSPS information in translated languages. Customers with their language preference selected in their PG&E accounts received in-language (translated)
notifications.
Once all customers were restored, PG&E submitted the final PSPS State Notification Form to Cal OES, sent an e-mail to the CPUC confirming restoration of PSPS outages and
reclassification of customers if applicable, and sent a notification to Public Safety Partners via call, text, and e-mail. Public Safety Partner notifications were provided in English.
1 Phase 3 D.21-06-034, Appendix A, page A9, Section G. MBL and AFN Communities, No. 4, Each electric investor-owned utility must provide proactive notification and impacted zip code information to paratransit agencies that may serve all the known transit- or paratransit-dependent persons that may need access to a CRC during a PSPS. 2 Other Public Safety Partners refers to first/emergency responders at the local, state, and federal level, water, wastewater, and communication service providers, affected CCAs, publicly owned utilities/electrical cooperatives, the CPUC, the California Governor’s Office of Emergency Services, and CAL FIRE. 3 Transmission lines serving impacted Transmission-level Customers and Municipal Utilities may cut across multiple FIAs and will only be notified when all those FIAs that the line cuts across have been given the All-Clear.
WEATHER “ALLCLEAR”/ETOR UPDATE
NOTIFICATION: Immediately
before re-energization begins
Public Safety Partners, CBOs, and All
Customers (including MBL Program
customers and SIV Program
customers), transmission-level
customers, and municipal utilities
with CRC information, and resources for AFN customers,
including but not limited to information on the MBL Program, Meals on Wheels, language support, and the Portable Battery Program.
Customer notifications were provided in English, with
information on how to receive PSPS information in translated languages. Customers with their language preference selected in their PG&E accounts received in-language (translated)
notifications. Public Safety Partner notifications were provided in English.
After the weather event had passed and the area was deemed safe to begin patrols and restoration, PG&E completed the following:
• Submitted a PSPS State Notification Form to Cal OES and sent an e-mail to the CPUC notifying them that PG&E is initiating reenergization patrols. • Sent notifications to other Public Safety Partners, transmissionlevel customers 3, municipal utilities and customers via call, text message and e-mail; these notifications included the ETOR. • Sent “PSPS update” notifications to customers if their ETOR changed; two ways that an ETOR may change include:
o New field or meteorology conditions.
o Damage was found during patrols and repair is needed.
Customer notifications were provided in English, with
information on how to get PSPS information in translated languages. Customers with their language preference selected in their PG&E accounts received in-language (translated)
notifications. Public Safety Partner notifications were provided in English.
Event Order
Minimum
Timeline1
Notification
Sent to:
Approximate Time Sent
(PDT) Message Notes Distributed by:
Tribal/Local
Governments
and CCAs*
11/3/2024 12:34 Priority
PG&E
Public Safety
Partners** 11/3/2024 12:48 Priority
PG&E
Public Safety
Partners** 11/3/2024 11:20 Priority
SCE
Public Safety
Partners** 11/3/2024 12:27 Priority
SCE
Tribal/Local
Governments
and CCAs*
11/3/2024 17:15 Watch
PG&E
Public Safety
Partners** 11/3/2024 20:40 Watch
PG&E
Public Safety
Partners** 11/4/2024 13:01 Watch
PG&E
All
Customers*** 11/3/2024 20:40 Watch
PG&E
All
Customers*** 11/4/2024 12:00 Watch
SCE
All
Customers*** 11/4/2024 12:40 Watch
SCE
All
Customers*** 11/4/2024 12:57 Watch
PG&E
Tribal/Local
Governments
and CCAs*
11/4/2024 12:39 Watch
PG&E
Public Safety
Partners** 11/5/2024 8:35 Watch
PG&E
All
Customers*** 11/5/2024 8:35 Watch
PG&E
All
Customers*** 11/5/2024 13:41 Watch
PG&E
All
Customers*** 11/5/2024 13:55 Watch
PG&E
Tribal/Local
Governments
and CCAs*
11/5/2024 16:26 Warning
PG&E
Tribal/Local
Governments
and CCAs*
11/5/2024 18:15 Warning
PG&E
Tribal/Local
Governments
and CCAs*
11/5/2024 19:13 Warning
PG&E
Tribal/Local
Governments
and CCAs*
11/5/2024 20:13 Warning
PG&E
Tribal/Local
Governments
and CCAs*
11/5/2024 21:03 Warning
PG&E
Tribal/Local
Governments
and CCAs*
11/6/2024 1:34 Warning
PG&E
Public Safety
Partners** 11/5/2024 17:02 Warning
PG&E
Public Safety
Partners** 11/5/2024 18:05 Warning
PG&E
Public Safety
Partners** 11/5/2024 19:32 Warning
PG&E
Public Safety
Partners** 11/5/2024 19:47 Warning
PG&E
Public Safety
Partners** 11/5/2024 21:28 Warning
PG&E
Public Safety
Partners** 11/6/2024 2:02 Warning
PG&E
Table 4: Customer Notification Timeline Summary
48-24 hours
24-12 hours2
72-48 hours
4-1 hours
Pre-Deenergization
(Prior)
All
Customers*** 11/5/2024 17:01 Warning
PG&E
All
Customers*** 11/5/2024 18:04 Warning
PG&E
All
Customers*** 11/5/2024 19:30 Warning
PG&E
All
Customers*** 11/5/2024 19:46 Warning
PG&E
All
Customers*** 11/5/2024 21:28 Warning
PG&E
All
Customers*** 11/6/2024 2:00 Warning
PG&E
All
Customers*** 11/6/2024 1:37 Warning
SCE
All
Customers*** 11/6/2024 1:43 Warning
SCE
Public Safety
Partners** 11/5/2024 18:46 Power Off
PG&E
Public Safety
Partners** 11/5/2024 19:01 Power Off
PG&E
Public Safety
Partners** 11/5/2024 19:31 Power Off
PG&E
Public Safety
Partners** 11/5/2024 20:07 Power Off
PG&E
Public Safety
Partners** 11/5/2024 20:19 Power Off
PG&E
Public Safety
Partners** 11/5/2024 20:31 Power Off
PG&E
Public Safety
Partners** 11/5/2024 20:45 Power Off
PG&E
Public Safety
Partners** 11/5/2024 21:00 Power Off
PG&E
Public Safety
Partners** 11/5/2024 21:30 Power Off
PG&E
Public Safety
Partners** 11/5/2024 22:00 Power Off
PG&E
Public Safety
Partners** 11/5/2024 22:16 Power Off
PG&E
Public Safety
Partners** 11/5/2024 22:30 Power Off
PG&E
Public Safety
Partners** 11/5/2024 22:46 Power Off
PG&E
Public Safety
Partners** 11/5/2024 23:01 Power Off
PG&E
Public Safety
Partners** 11/5/2024 23:31 Power Off
PG&E
Public Safety
Partners** 11/5/2024 23:45 Power Off
PG&E
Public Safety
Partners** 11/6/2024 0:15 Power Off
PG&E
Public Safety
Partners** 11/6/2024 0:30 Power Off
PG&E
Public Safety
Partners** 11/6/2024 0:46 Power Off
PG&E
Public Safety
Partners** 11/6/2024 1:01 Power Off
PG&E
Public Safety
Partners** 11/6/2024 1:16 Power Off
PG&E
Public Safety
Partners** 11/6/2024 5:45 Power Off
PG&E
Public Safety
Partners** 11/6/2024 6:01 Power Off
PG&E
Public Safety
Partners** 11/6/2024 7:16 Power Off
PG&E
Public Safety
Partners** 11/6/2024 7:30 Power Off
PG&E
Public Safety
Partners** 11/6/2024 7:45 Power Off
PG&E
Public Safety
Partners** 11/6/2024 8:01 Power Off
PG&E
Public Safety
Partners** 11/6/2024 8:16 Power Off
PG&E
Public Safety
Partners** 11/6/2024 8:30 Power Off
PG&E
Public Safety
Partners** 11/6/2024 8:46 Power Off
PG&E
Public Safety
Partners** 11/6/2024 9:01 Power Off
PG&E
Public Safety
Partners** 11/6/2024 13:00 Power Off
PG&E
Public Safety
Partners** 11/6/2024 21:46 Power Off
PG&E
All
Customers*** 11/5/2024 18:46 Power Off
PG&E
All
Customers*** 11/5/2024 19:01 Power Off
PG&E
All
Customers*** 11/5/2024 19:31 Power Off
PG&E
All
Customers*** 11/5/2024 20:07 Power Off
PG&E
All
Customers*** 11/5/2024 20:19 Power Off
PG&E
All
Customers*** 11/5/2024 20:31 Power Off
PG&E
All
Customers*** 11/5/2024 20:45 Power Off
PG&E
All
Customers*** 11/5/2024 21:00 Power Off
PG&E
All
Customers*** 11/5/2024 21:30 Power Off
PG&E
All
Customers*** 11/5/2024 22:00 Power Off
PG&E
All
Customers*** 11/5/2024 22:16 Power Off
PG&E
All
Customers*** 11/5/2024 22:30 Power Off
PG&E
All
Customers*** 11/5/2024 22:46 Power Off
PG&E
All
Customers*** 11/5/2024 23:01 Power Off
PG&E
All
Customers*** 11/5/2024 23:31 Power Off
PG&E
All
Customers*** 11/5/2024 23:45 Power Off
PG&E
All
Customers*** 11/6/2024 0:15 Power Off
PG&E
All
Customers*** 11/6/2024 0:30 Power Off
PG&E
All
Customers*** 11/6/2024 0:46 Power Off
PG&E
All
Customers*** 11/6/2024 1:01 Power Off
PG&E
All
Customers*** 11/6/2024 1:16 Power Off
PG&E
All
Customers*** 11/6/2024 5:45 Power Off
PG&E
All
Customers*** 11/6/2024 6:01 Power Off
PG&E
All
Customers*** 11/6/2024 7:16 Power Off
PG&E
All
Customers*** 11/6/2024 7:30 Power Off
PG&E
All
Customers*** 11/6/2024 7:45 Power Off
PG&E
All
Customers*** 11/6/2024 8:01 Power Off
PG&E
All
Customers*** 11/6/2024 8:16 Power Off
PG&E
All
Customers*** 11/6/2024 8:30 Power Off
PG&E
All
Customers*** 11/6/2024 8:46 Power Off
PG&E
All
Customers*** 11/6/2024 9:01 Power Off
PG&E
When Deenergization is
initiated
All
Customers*** 11/6/2024 13:00 Power Off
PG&E
All
Customers*** 11/6/2024 21:46 Power Off
PG&E
All
Customers*** 11/6/2024 6:12 Power Off
SCE
Tribal/Local
Governments
and CCAs*
11/6/2024 16:17
Inspecting/
Weather
All-Clear
First All-Clear
Notification sent.
PG&E
Tribal/Local
Governments
and CCAs*
11/7/2024 8:20
Inspecting/
Weather
All Clear
Last All-Clear
Notification sent.
PG&E
Public Safety
Partners** 11/6/2024 14:18
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 14:32
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 15:18
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 15:33
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 16:33
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 17:03
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 17:33
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 18:02
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 18:34
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 18:49
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 19:05
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 19:33
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 19:48
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 20:03
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 21:33
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 21:48
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 22:03
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/6/2024 22:12
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/7/2024 6:04
Inspecting/
Weather
All Clear
PG&E
Public Safety
Partners** 11/7/2024 6:17
Inspecting/
Weather
All Clear
PG&E
Public Safety
Partners** 11/7/2024 6:49
Inspecting/
Weather
All Clear
PG&E
Public Safety
Partners** 11/7/2024 7:18
Inspecting/
Weather
All Clear
PG&E
Public Safety
Partners** 11/7/2024 7:39
Inspecting/
Weather
All Clear
PG&E
Public Safety
Partners** 11/7/2024 7:55
Inspecting/
Weather
All Clear
PG&E
Public Safety
Partners** 11/7/2024 8:18
Inspecting/
Weather
All Clear
PG&E
Public Safety
Partners** 11/7/2024 8:48
Inspecting/
Weather
All Clear
PG&E
Public Safety
Partners** 11/7/2024 9:06
Inspecting/
Weather
All Clear
PG&E
Public Safety
Partners** 11/7/2024 9:44
Inspecting/
Weather
All Clear
PG&E
Public Safety
Partners** 11/7/2024 9:56
Inspecting/
Weather
All Clear
PG&E
Public Safety
Partners** 11/7/2024 10:22
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/7/2024 10:36
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners** 11/7/2024 11:48
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 14:18
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 14:32
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 15:18
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 15:33
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 16:33
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 17:03
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 17:33
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 18:02
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 18:34
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 18:49
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 19:05
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 19:33
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 19:48
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 20:03
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 21:33
Inspecting/
Weather
All-Clear
PG&E
Initiation
(During)
All
Customers*** 11/6/2024 21:48
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 22:03
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/6/2024 22:12
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 6:04
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 6:17
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 6:49
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 7:18
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 7:39
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 7:55
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 8:18
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 8:48
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 9:06
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 9:44
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 9:56
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 10:22
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 10:36
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 11:48
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 11:40
Inspecting/
Weather
All-Clear
SCE
Public Safety
Partners** 11/6/2024 8:02 ETOR Update
PG&E
Public Safety
Partners** 11/6/2024 8:34 ETOR Update
PG&E
Public Safety
Partners** 11/6/2024 16:16 ETOR Update
PG&E
Public Safety
Partners** 11/6/2024 16:49 ETOR Update
PG&E
Public Safety
Partners** 11/6/2024 17:20 ETOR Update
PG&E
Public Safety
Partners** 11/6/2024 17:36 ETOR Update
PG&E
Public Safety
Partners** 11/6/2024 18:14 ETOR Update
PG&E
Public Safety
Partners** 11/6/2024 18:20 ETOR Update
PG&E
Public Safety
Partners** 11/6/2024 18:36 ETOR Update
PG&E
Immediately
before reenergization
Public Safety
Partners** 11/6/2024 19:20 ETOR Update
PG&E
Public Safety
Partners** 11/6/2024 20:19 ETOR Update
PG&E
Public Safety
Partners** 11/6/2024 20:35 ETOR Update
PG&E
Public Safety
Partners** 11/6/2024 23:01 ETOR Update
PG&E
Public Safety
Partners** 11/6/2024 23:11 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 4:04 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 6:53 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 7:14 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 7:50 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 8:05 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 8:21 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 8:27 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 9:03 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 9:54 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 10:23 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 10:37 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 10:50 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 11:04 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 11:21 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 11:50 ETOR
Update
PG&E
Public Safety
Partners** 11/7/2024 12:20 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 12:34 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 13:01 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 13:31 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 14:40 ETOR Update PG&E
Public Safety
Partners** 11/7/2024 14:50 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 15:35 ETOR Update PG&E
Public Safety
Partners** 11/7/2024 15:50 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 16:05 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 16:36 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 17:17 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 19:14 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 19:15 ETOR Update
PG&E
Public Safety
Partners** 11/7/2024 19:20 ETOR Update
PG&E
All
Customers*** 11/6/2024 8:02 ETOR Update
PG&E
All
Customers*** 11/6/2024 8:34 ETOR Update
PG&E
All
Customers*** 11/6/2024 16:16 ETOR Update
PG&E
All
Customers*** 11/6/2024 16:49 ETOR Update
PG&E
All
Customers*** 11/6/2024 17:20 ETOR Update
PG&E
All
Customers*** 11/6/2024 17:36 ETOR Update
PG&E
All
Customers*** 11/6/2024 18:14 ETOR Update
PG&E
All
Customers*** 11/6/2024 18:20 ETOR Update
PG&E
All
Customers*** 11/6/2024 18:36 ETOR Update
PG&E
All
Customers*** 11/6/2024 19:20 ETOR Update
PG&E
All
Customers*** 11/6/2024 20:19 ETOR Update
PG&E
All
Customers*** 11/6/2024 20:35 ETOR Update
PG&E
All
Customers*** 11/6/2024 23:01 ETOR Update
PG&E
All
Customers*** 11/6/2024 23:11 ETOR Update
PG&E
All
Customers*** 11/7/2024 4:04 ETOR Update
PG&E
All
Customers*** 11/7/2024 6:53 ETOR Update
PG&E
All
Customers*** 11/7/2024 7:14 ETOR Update
PG&E
All
Customers*** 11/7/2024 7:50 ETOR Update
PG&E
All
Customers*** 11/7/2024 8:05 ETOR Update
PG&E
All
Customers*** 11/7/2024 8:21 ETOR Update
PG&E
All
Customers*** 11/7/2024 8:27 ETOR Update
PG&E
All
Customers*** 11/7/2024 9:03 ETOR Update
PG&E
All
Customers*** 11/7/2024 9:54 ETOR
Update
PG&E
All
Customers*** 11/7/2024 10:23 ETOR Update
PG&E
All
Customers*** 11/7/2024 10:37 ETOR Update
PG&E
All
Customers*** 11/7/2024 10:50 ETOR Update
PG&E
All
Customers*** 11/7/2024 11:04 ETOR Update
PG&E
All
Customers*** 11/7/2024 11:21 ETOR Update
PG&E
All
Customers*** 11/7/2024 11:50 ETOR Update
PG&E
All
Customers*** 11/7/2024 12:20 ETOR Update
PG&E
All
Customers*** 11/7/2024 12:34 ETOR Update
PG&E
All
Customers*** 11/7/2024 13:01 ETOR Update
PG&E
All
Customers*** 11/7/2024 13:31 ETOR Update
PG&E
All
Customers*** 11/7/2024 14:40 ETOR Update
PG&E
All
Customers*** 11/7/2024 14:50 ETOR Update
PG&E
All
Customers*** 11/7/2024 15:35 ETOR Update
PG&E
All
Customers*** 11/7/2024 15:50 ETOR Update
PG&E
All
Customers*** 11/7/2024 16:05 ETOR Update
PG&E
All
Customers*** 11/7/2024 16:36 ETOR Update
PG&E
All
Customers*** 11/7/2024 17:17 ETOR Update
PG&E
All
Customers*** 11/7/2024 19:14 ETOR Update
PG&E
All
Customers*** 11/7/2024 19:15 ETOR Update
PG&E
All
Customers*** 11/7/2024 19:20 ETOR Update
PG&E
Tribal/Local
Governments
and CCAs*
11/8/2024 12:02 Restore
PG&E
Public Safety
Partners** 11/5/2024 20:17 Restore
PG&E
Public Safety
Partners** 11/5/2024 21:32 Restore
PG&E
Public Safety
Partners** 11/5/2024 23:17 Restore
PG&E
Public Safety
Partners** 11/6/2024 1:02 Restore
PG&E
Public Safety
Partners** 11/6/2024 14:47 Restore
PG&E
Public Safety
Partners** 11/6/2024 15:32 Restore
PG&E
Public Safety
Partners** 11/6/2024 15:46 Restore
PG&E
Public Safety
Partners** 11/6/2024 16:32 Restore
PG&E
Public Safety
Partners** 11/6/2024 17:01 Restore
PG&E
Public Safety
Partners** 11/6/2024 17:32 Restore
PG&E
Public Safety
Partners** 11/6/2024 18:04 Restore
PG&E
Public Safety
Partners** 11/6/2024 18:16 Restore
PG&E
Public Safety
Partners** 11/6/2024 18:32 Restore
PG&E
Public Safety
Partners** 11/6/2024 18:47 Restore
PG&E
Public Safety
Partners** 11/6/2024 19:02 Restore
PG&E
Public Safety
Partners** 11/6/2024 19:17 Restore
PG&E
Public Safety
Partners** 11/6/2024 19:47 Restore
PG&E
Public Safety
Partners** 11/6/2024 20:47 Restore
PG&E
Public Safety
Partners** 11/6/2024 21:02 Restore
PG&E
Public Safety
Partners** 11/6/2024 22:16 Restore
PG&E
Public Safety
Partners** 11/6/2024 23:31 Restore
PG&E
Public Safety
Partners** 11/7/2024 1:16 Restore
PG&E
Public Safety
Partners** 11/7/2024 3:02 Restore
PG&E
Public Safety
Partners** 11/7/2024 3:16 Restore
PG&E
Public Safety
Partners** 11/7/2024 3:32 Restore
PG&E
Public Safety
Partners** 11/7/2024 7:47 Restore
PG&E
Public Safety
Partners** 11/7/2024 8:01 Restore
PG&E
Public Safety
Partners** 11/7/2024 8:23 Restore
PG&E
Public Safety
Partners** 11/7/2024 8:32 Restore
PG&E
Public Safety
Partners** 11/7/2024 8:46 Restore
PG&E
Public Safety
Partners** 11/7/2024 9:02 Restore
PG&E
Public Safety
Partners** 11/7/2024 9:16 Restore
PG&E
Public Safety
Partners** 11/7/2024 9:42 Restore
PG&E
Public Safety
Partners** 11/7/2024 10:02 Restore
PG&E
Public Safety
Partners** 11/7/2024 10:17 Restore
PG&E
Public Safety
Partners** 11/7/2024 10:29 Restore
PG&E
Public Safety
Partners** 11/7/2024 10:30 Restore
PG&E
Public Safety
Partners** 11/7/2024 10:47 Restore
PG&E
Public Safety
Partners** 11/7/2024 11:02 Restore
PG&E
Public Safety
Partners** 11/7/2024 11:17 Restore
PG&E
Public Safety
Partners** 11/7/2024 11:32 Restore
PG&E
Public Safety
Partners** 11/7/2024 11:47 Restore
PG&E
Public Safety
Partners** 11/7/2024 12:02 Restore
PG&E
Public Safety
Partners** 11/7/2024 12:17 Restore
PG&E
Public Safety
Partners** 11/7/2024 12:32 Restore
PG&E
Public Safety
Partners** 11/7/2024 12:46 Restore
PG&E
Public Safety
Partners** 11/7/2024 13:02 Restore
PG&E
Public Safety
Partners** 11/7/2024 13:17 Restore
PG&E
Public Safety
Partners** 11/7/2024 13:33 Restore
PG&E
Public Safety
Partners** 11/7/2024 14:28 Restore
PG&E
Public Safety
Partners** 11/7/2024 14:31 Restore
PG&E
Public Safety
Partners** 11/7/2024 14:47 Restore
PG&E
Public Safety
Partners** 11/7/2024 15:02 Restore
PG&E
Public Safety
Partners** 11/7/2024 15:17 Restore
PG&E
Public Safety
Partners** 11/7/2024 15:21 Restore
PG&E
Public Safety
Partners** 11/7/2024 15:32 Restore
PG&E
Public Safety
Partners** 11/7/2024 15:47 Restore
PG&E
Public Safety
Partners** 11/7/2024 16:02 Restore
PG&E
Public Safety
Partners** 11/7/2024 16:36 Restore
PG&E
Public Safety
Partners** 11/7/2024 16:40 Restore
PG&E
Public Safety
Partners** 11/7/2024 17:13 Restore
PG&E
Public Safety
Partners** 11/7/2024 17:31 Restore
PG&E
Public Safety
Partners** 11/7/2024 17:47 Restore
PG&E
Public Safety
Partners** 11/7/2024 17:59 Restore
PG&E
Public Safety
Partners** 11/7/2024 18:02 Restore
PG&E
Public Safety
Partners** 11/7/2024 18:17 Restore
PG&E
Public Safety
Partners** 11/7/2024 18:32 Restore
PG&E
Public Safety
Partners** 11/7/2024 18:46 Restore
PG&E
Public Safety
Partners** 11/7/2024 19:16 Restore
PG&E
Public Safety
Partners** 11/7/2024 19:47 Restore
PG&E
Public Safety
Partners** 11/8/2024 9:19 Restore
PG&E
Public Safety
Partners** 11/8/2024 12:01 Restore
PG&E
All
Customers*** 11/5/2024 20:17 Restore
PG&E
All
Customers*** 11/6/2024 1:02 Restore
PG&E
All
Customers*** 11/7/2024 1:16 Restore
PG&E
All
Customers*** 11/7/2024 3:02 Restore
PG&E
All
Customers*** 11/7/2024 3:16 Restore
PG&E
All
Customers*** 11/7/2024 3:32 Restore
PG&E
All
Customers*** 11/7/2024 7:47 Restore
PG&E
All
Customers*** 11/7/2024 8:01 Restore
PG&E
All
Customers*** 11/7/2024 8:23 Restore
PG&E
All
Customers*** 11/7/2024 8:32 Restore
PG&E
All
Customers*** 11/7/2024 8:46 Restore
PG&E
Restoration
(After)
All
Customers*** 11/5/2024 21:32 Restore PG&E
All
Customers*** 11/6/2024 14:47 Restore PG&E
All
Customers*** 11/5/2024 23:17 Restore PG&E
All
Customers*** 11/6/2024 15:46 Restore PG&E
All
Customers*** 11/6/2024 15:32 Restore PG&E
All
Customers*** 11/6/2024 17:01 Restore PG&E
All
Customers*** 11/6/2024 16:32 Restore PG&E
All
Customers*** 11/6/2024 18:04 Restore PG&E
All
Customers*** 11/6/2024 17:32 Restore PG&E
All
Customers*** 11/6/2024 18:32 Restore PG&E
All
Customers*** 11/6/2024 18:16 Restore PG&E
All
Customers*** 11/6/2024 19:02 Restore PG&E
All
Customers*** 11/6/2024 18:47 Restore PG&E
All
Customers*** 11/6/2024 19:47 Restore PG&E
All
Customers*** 11/6/2024 19:17 Restore PG&E
All
Customers*** 11/6/2024 21:02 Restore PG&E
All
Customers*** 11/6/2024 20:47 Restore PG&E
All
Customers*** 11/6/2024 23:31 Restore PG&E
All
Customers*** 11/6/2024 22:16 Restore PG&E
After reenergization was
completed
All
Customers*** 11/7/2024 9:02 Restore
PG&E
All
Customers*** 11/7/2024 9:16 Restore
PG&E
All
Customers*** 11/7/2024 9:42 Restore
PG&E
All
Customers*** 11/7/2024 10:17 Restore PG&E
All
Customers*** 11/7/2024 10:02 Restore PG&E
All
Customers*** 11/7/2024 10:30 Restore PG&E
All
Customers*** 11/7/2024 10:29 Restore PG&E
All
Customers*** 11/7/2024 11:02 Restore PG&E
All
Customers*** 11/7/2024 10:47 Restore PG&E
All
Customers*** 11/7/2024 11:32 Restore PG&E
All
Customers*** 11/7/2024 11:17 Restore PG&E
All
Customers*** 11/7/2024 12:02 Restore PG&E
All
Customers*** 11/7/2024 11:47 Restore PG&E
All
Customers*** 11/7/2024 12:32 Restore PG&E
All
Customers*** 11/7/2024 12:17 Restore PG&E
All
Customers*** 11/7/2024 13:02 Restore PG&E
All
Customers*** 11/7/2024 12:46 Restore PG&E
All
Customers*** 11/7/2024 13:33 Restore PG&E
All
Customers*** 11/7/2024 13:17 Restore PG&E
All
Customers*** 11/7/2024 14:31 Restore PG&E
All
Customers*** 11/7/2024 14:28 Restore PG&E
All
Customers*** 11/7/2024 15:02 Restore PG&E
All
Customers*** 11/7/2024 14:47 Restore PG&E
All
Customers*** 11/7/2024 15:21 Restore PG&E
All
Customers*** 11/7/2024 15:17 Restore PG&E
All
Customers*** 11/7/2024 15:47 Restore PG&E
All
Customers*** 11/7/2024 15:32 Restore PG&E
All
Customers*** 11/7/2024 16:36 Restore PG&E
All
Customers*** 11/7/2024 16:02 Restore PG&E
All
Customers*** 11/7/2024 17:13 Restore PG&E
All
Customers*** 11/7/2024 16:40 Restore PG&E
All
Customers*** 11/7/2024 17:47 Restore PG&E
All
Customers*** 11/7/2024 17:31 Restore PG&E
PG&E
All
Customers*** 11/7/2024 18:02 Restore PG&E
All
Customers*** 11/7/2024 17:59 Restore PG&E
All
Customers*** 11/7/2024 18:17 Restore
All
Customers*** 11/8/2024 9:19 Restore
PG&E
All
Customers*** 11/8/2024 12:01 Restore
PG&E
All
Customers*** 11/7/2024 11:44 Restore
SCE
All
Customers*** 11/7/2024 11:39 Restore
SCE
Public Safety
Partners** 11/5/2024 8:10 Cancel
PG&E
Public Safety
Partners** 11/5/2024 15:45 Cancel
PG&E
All
Customers*** 11/5/2024 8:10 Cancel PG&E
All
Customers*** 11/5/2024 15:45 Cancel PG&E
Ad Hoc
Notification N/A All
Customers*** 11/6/2024 9:00 Ad Hoc
Only
customers
who received
PG&E
*A subset of Public Safety Partners, including Tribes, cities, counties, and community choice aggregators. **A subset of Public Safety Partners, including water, wastewater, and communication service providers. ***All Customers, including MBL Program customers and SIV Program customers. 1 D.19-05-042, Appendix A, Timing of Notification.
2 While not a CPUC requirement, PG&E provides an additional 24-12-hour notification to Tribal/Local Governments, Public Safety Partners and Customers.
Cancelation
Within 2 hours
of decision to
cancel
All
Customers*** 11/7/2024 19:47 Restore PG&E
All
Customers*** 11/7/2024 19:16 Restore PG&E
All
Customers*** 11/7/2024 18:46 Restore PG&E
All
Customers*** 11/7/2024 18:32 Restore PG&E
Designation Total Number of
customers1
Notification
Attempts Made2
Timing of
Attempts3
(PST)
Who made the
Notification
Attempt
Successful
Positive
Notification4
1,340 Watch
Notifications
11/3/2024
20:43
1,249 Watch
Notifications
1,283 Warning
Notifications
11/4/2024
9:33
1,035 Warning
Notifications
2,623 Overall
Notifications
11/3/2024
20:43
2,284 Overall
Notifications
14 Watch
Notifications
11/3/2024
20:44
13 Watch
Notifications
14 Warning
Notifications
11/5/2024
12:10
8 Warning
Notifications
28 Overall
Notifications
11/3/2024
20:44
21 Overall
Notifications
663 Watch
Notifications
11/3/2024
20:40
583 Watch
Notifications
636 Warning
Notifications
11/4/2024
9:22
498 Warning
Notifications
1,299 Overall
Notifications
11/3/2024
20:40
1,081 Overall
Notifications
1 Total number of customers notified where notification was attempted. Count includes customers that may have been removed from scope or received Cancellation Notifications prior to de-energization, but still received Watch and/or Warning notifications. 2 Count of Warning Notifications includes doorbell rings and Live Agent phone calls. 3 Initial start time notification was sent.
4 PG&E considers successful positive notifications as those in which the notification was successfully delivered to the customer (i.e., no bounce back) and the customer acknowledges receipt of the notification. 5 Residential tenants of master-metered customers can also qualify for Medical Baseline quantities. The Medical Baseline category for the purposes of Table 5 does not include MBL Program customers who are master meter tenants. 6 PG&E has additional processes in place to ensure MBL customers are notified. Master meter tenants are contacted directly to be considered a positive notification. Contacting the property or building manager does not count as a positive notification.
MBL5 1,340 PG&E
Table 5: Notifications to Customers where Positive or Affirmative Notification was Attempted SIV 663 PG&E
MBL behind a
master meter6 14 PG&E
Count Type of Notifications to Deenergized MBL Customers1 Description 1,275 Total De-energized MBL
Program Customers
The number of customers de-energized
who participate in PG&E’s MBL Program.
1,275 Total Notifications
Attempted/Sent
The total sum of automated notifications
attempted via call, text, and e-mail, inperson doorbell ring visit attempts and/or Live Agent phone calls.
0 Total Notifications Not
Attempted/Sent
Total MBL Program customers deenergized that PG&E did not attempt to notify.
1,275 Total Notifications Delivered The total sum of automated notifications sent via call, text, and e-mail.
0 Total Notifications Not Delivered
Total MBL Program customers deenergized whose notification was not delivered.
960 Total Notifications Initially
Acknowledged
The total sum of automated notifications
sent via call, text, and email where
notification was acknowledged.
582 Total In-Person Visits/Doorbell
Rings and Live Agent Phone Calls
Total attempted doorbell ring for impacted
MBL Program customers where PG&E
made contact with the customer (either in
person or via phone call in advance of
visit) or left a door hanger.2
This includes
call attempts made by Live Agent
representatives to MBL Program customers
that had not yet confirmed receipt of their
automated notification or answered the
door during PG&E’s in-person visit. Refer
to Table 7 for the detailed breakdown of
this category.
1,261 Total Notifications Received
Customers who acknowledged their
notification by taking one of the following
actions: answered an automated or Live
Agent phone call, responded to a text
message, opened an e-mail, or greeted an
in-person doorbell ring (excludes
voicemails left, text message delivered
only and not confirmed, door hanger left).
0 Total Notifications Not Received
Total MBL Program customers who did
not confirm receipt/acknowledge their
automated notifications, Live Agent phone
calls or in-person doorbell ring.
Customers who did not answer a doorbell
ring were left a door hanger.
1 Based on SPID.
2 Customers may have confirmed receipt of their notifications in multiple channels (e.g., automated notification and/or doorbell ring); therefore, the counts of total attempted and successful notifications are not mutually exclusive.
Table 6: Outcomes of Notifications to De-energized MBL Program Customers Count Type of Additional Notifications
to Impacted MBL Customers1 Description
450 Total In-Person Visits/ Doorbell
Rings
Doorbell ring attempts to impacted MBL Program customers where PG&E made contact with the customer (either in person or via phone call in advance of visit) or left a door hanger.2 132 Live Agent Phone Calls
Calls made by Live Agent representatives to MBL Program customers that had not yet confirmed receipt of their automated notification or answered the door during PG&E’s in-person visit. 1 Based on SPID.
2 Customers may have confirmed receipt of their notifications in multiple channels (e.g., automated notification and/or doorbell ring); therefore, the counts of total attempted and successful notifications are not mutually exclusive.
Table 7: Count and Type of Additional Notifications to De-energized MBL Program Customers Notifications Sent
to Notification Failure Description Number of Entities or Customer Account Explanation of Failure
Entities who did not receive 48-to 72-hour
priority notification 0 No Failures.
Entities who did not receive 1–4-hour
imminent notification 0 No failures.
Entities who did not receive any notifications
before de-energization 0 No failures.
Entities who were not notified immediately
before re-energization 0 No failures.
Entities who did not receive cancellation
notification within two hours of the decision
to cancel
0 No entities were cancelled during this PSPS.
Facilities who did not receive 48-to 72-hour
priority notification 0 No failures.
Facilities who did not receive 1–4-hour
imminent notification 9 See Table 8B
Facilities who did not receive any
notifications before de-energization 0 No failures.
Facilities who were not notified at deenergization initiation 27 See Table 8C and 8D Facilities who were not notified immediately
before re-energization 58 See Table 8C and 8E
Facilities who were not notified when reenergization is complete 6 See Table 8C Facilities who did not receive cancellation
notification within two hours of the decision
to cancel
0 No failures.
Customers who did not receive 24–48-hour
advance notifications 2 See Table 8A
Customers who did not receive 1–4-hour
imminent notifications 215 See Table 8A and 8B
Customers who did not receive any
notifications before de-energization 2 See Table 8A
Customers who were not notified at deenergization initiation 887 See Table 8C and 8D Customers who were not notified immediately
before re-energization 1,880 See Table 8C and 8E
Customers who were not notified when reenergization is complete 130 See Table 8C and 8F Customers who did not receive cancellation
notification within two hours of the decision
to cancel
3 These customers received a delayed cancellation
notice due to a data issue. This delayed
cancellation was sent prior to their planned deenergization time. 1 Only includes Tribes, cities, counties, and CCAs.
2 Includes Public Safety Partners who are CFI customers.
Table 8: Notification Failure Causes
Public Safety
Partners excluding
CFI1
CFI2
All other affected
customers
Count of All Other Affected Customers Explanation
2 Our data system for pre-outage PSPS notifications had not yet registered that these customers were in service. Therefore, these customers were not identified as impacted by PSPS and did not receive any notifications prior to de-energization.
However, these customers did receive notifications at de-energization initiation and when re-energization was complete.
Table 8A: Explanation of Failures for All Other Affected Customers Who Did Not Receive Any Notifications Before DeEnergization Count of CFI Count of All Other Affected
Customers Explanation
1 0
This transmission-level customer received their
notification six minutes before the required
window due to being included in the same
notification file as customers with an earlier
planned de-energization time.
1 0
This transmission-level customer received their
notification 34 minutes after the required window
due to delays in the notification process.
However, this customer was previously notified 14
hours prior to planned de-energization.
0 1
This customer received a delayed Imminent
Notification which was sent 15 minutes after the
required notification window.
The root cause of this delay is under investigation.
We will report our findings in the 2024 PSPS PostSeason Report. 0 1
This customer received a delayed Imminent
Notification which was sent 4 hours after the
planned de-energization time. However, due to
rapidly changing weather conditions and adjusted
de-energization time, this notification was still
sent approximately 3 hours prior to the customer’s
actual de-energization time.
The root cause of this delay is under investigation
with our notification vendor. We will report our
findings in the 2024 PSPS Post-Season Report.
0 4
These customers did not receive Imminent
Notifications. Our data system for pre-outage
PSPS notifications updated mid-event to reflect a
change in the transformers serving these
customers due to Undergrounding project.
Due to the timing of this change, these customers
were not identified as impacted by PSPS in the
scope used for Imminent Notifications. However,
these customers received all other required
notifications.
7 207
PG&E de-energized customers within TP 18
significantly earlier than anticipated in response to
rapidly changing weather conditions. Therefore,
there was insufficient time to provide 1 – 4-hour
Imminent Notifications to these customers due to
rapidly changing weather conditions. This resulted
in customers receiving their 1 – 4 Hour Imminent
Notifications after their outage began.
These customers received all other required
notifications prior to their de-energization and
were successfully notified at de-energization
initiation.
Table 8B: Explanation of Failures for CFI and All Other Affected Customers Who Did Not Receive 1–4-hour Count of CFI Count of All Other Affected Customers Explanation 5 82
For these customers, our internal outage
management system used for in-outage and
post-outage notifications was not aligned with
actual field conditions. Therefore, these
customers did not receive notifications after
their outage began.
1 29
These customers were impacted by a nonPSPS outage shortly before the start of the planned PSPS outage. We are still investigating
why this resulted in these notification failures
for the PSPS outage.
We will report our findings in the 2024 PSPS
Post-Season Report
0 3
The root cause of these failures have not been
identified and are still under investigation. We
will report our findings in the 2024 PSPS PostSeason Report.
Table 8C: Explanation of Failures for CFI and All Other Affected Customers Who Were Not Notified at Deenergization Initiation, Immediately Before Re-energization, and When Re-energization was Complete Count of CFI Count of All Other Affected
Customers Explanation
3 171
These customers received a delayed Notification at Deenergization Initiation. This notification is triggered by a manual categorization performed in our internal outage
platform. For these customers, this manual step was
delayed.
As a result, these customers received this notification between 4.5 and 9.5 hours after de-energization initiation. 18 602
The root cause of these failures has not been identified and is still under investigation. We will report our findings in the 2024 PSPS Post-Season Report.
Table 8D: Explanation of Failures for CFI and All Other Affected Customers Who Were Not Notified at De-energization Initiation
Count of CFI Count of All Other Affected
Customers Explanation
6 132
These customers did not receive this notification until after restoration. The root cause of this delay is still under investigation. We will report our findings in the 2024 PSPS Post-Season Report.
5 41
These customers were not notified immediately before
re-energization due to a manual categorization error in our internal outage platform.
41 1,593
The root cause of these failures has not been identified and is still under investigation. We will report our
findings in the 2024 PSPS Post-Season Report.
Table 8E: Explanation of Failures for CFI and All Other Affected Customers Who Were Not Notified Immediately Before Re-energization
Count of All Other Affected Customers Explanation
16 The root cause of these failures has not been identified and is still under investigation. We will report our findings in the 2024 PSPS Post-Season Report.
Table 8F: Explanation of Failures for All Other Affected Customers Who Were Not Notified When Re-energization was Complete
Date Time PDF and GIS Maps
Shared (PST)
11/3/2024 10:47
11/3/2024 16:34
11/4/2024 12:10
11/5/2024 7:52
11/5/2024 15:24
Table 9: PSPS Portal Time & Date for Map Sharing
Date Time PDF and GIS Maps
Shared (PST)
11/3/2024 6:46
11/3/2024 14:24
11/4/2024 7:17
11/4/2024 14:59
11/5/2024 6:49
11/5/2024 11:47
11/5/2024 14:47
11/5/2024 19:37
11/5/2024 21:42
11/5/2024 23:25
11/6/2024 1:33
11/6/2024 7:06
11/6/2024 8:16
11/6/2024 14:47
11/6/2024 19:58
11/6/2024 22:28
11/7/2024 6:49
11/7/2024 8:57
11/7/2024 15:05
11/8/2024 7:01
11/8/2024 10:03
Table 10: PSPS Notifications Submitted to Cal OES
Date Time PDF and GIS Maps
Shared (PST)
11/3/2024 6:34
11/4/2024 11:40
11/5/2024 19:16
11/5/2024 19:37
11/5/2024 20:54
11/5/2024 22:39
11/5/2024 23:34
11/6/2024 0:40
11/6/2024 5:26
11/6/2024 7:22
11/8/2024 11:56
Table 11: PSPS Notifications Submitted to CPUC
Language Total Notifications1 Percent
English 738,019 99.15%
Spanish 6,135 0.82%
Chinese (Cantonese & Mandarin) 164 0.02%
Portuguese 24 0.003%
Vietnamese 22 0.003%
Korean 20 0.003%
Total 744,384 100%
1 Total notifications do not include doorbell rings and Live Agent phone calls.
Table 12: Customer Notifications Based on Language Preference Total Calls Handled PSPS Calls Handled
Average Response
Time for PSPSrelated Calls
(seconds)
Number of Calls
Handled by Call
Center Translation
Services
Number of Languages
Supported by Call Center
Translation Services
95,174 1,191 5 1,607 250+
1 Metrics are provided from November 2, 2024, through November 8, 2024.
Table 13: Call Center Support Services1
Generator Type Number of Units Individual Size (MW) Run Time (Hrs.)1 Description Diesel Generator 1 0.032 37.6 1 unit on reserve in
Sacramento.
Diesel Generator 2 0.065 31 2 units in San Leandro.
Diesel Generator 2 0.1 25.3 2 units in Sacramento.
Diesel Generator 1 0.125 25 1 unit in San Leandro.
Diesel Generator 4 0.2 22.9 4 units in San Leandro.
Diesel Generator 2 0.57 24.1 2 units in San Leandro.
Diesel Generator 7 1.5 10 7 units in Martinez.
Diesel Generator 5 1 35
5 units total including 3
pre-staged in ICU
Hospital and 2 units in
Sacramento.
Diesel Generator 8 1.14 24 8 units in San Leandro.
Diesel Generator 8 2 27.7 8 units in Sacramento.
1 Estimated based on a 75% load. Barring mechanical failure and refueling the temporary generators have the ability to operate continuously throughout a typical PSPS.
Table 14: Generators Available for CFI Customers
County Site Type Generation
Deployed
Duration of
Operation Reason Deployed
Solano Polling Location –
Moose Lodge 100 MW 0 hours High risk to public safety.
Solano
Polling Location –
Girl Scout House
(Napa Solano Girl
Scout Council)
150 MW 0 hours High risk to public safety.
Santa Clara
Polling Location –
Lakeside Elementary
School
125 MW 0 hours High risk to public safety.
Tehama
Polling Location –
Rancho Tehama
Association
56 MW 0 hours High risk to public safety.
Lake
Ad-Hoc – Morgan
Valley Rd., Lower
Lake (Residence)
36 MW 21:23 hours High risk to public safety.
Contra Costa Ad-Hoc – BI-BETT
Diablo Valley Ranch 100 MW 27:34 hours High risk to public safety.
Contra Costa
Ad-Hoc – Briones
Valley Rd.,
Brentwood
(Residence)
32 MW 26:40 hours High risk to public safety.
Lake
Polling Location –
Calpine Geothermal
Visitor Center
200 MW 71:19 hours High risk to public safety.
Tehama Ad-Hoc – Cal Fire
Paskenta Station 70 MW 23:27 hours
High risk to essential
emergency response and
support facilities.
Colusa
Ad-Hoc – Deer Path,
Stonyford
(Residence)
25 MW 21:08 hours High risk to public safety.
Solano
School – Suisun
Valley Elementary
School
200 MW 19:31 hours High risk to public safety.
Tehama
Ad-Hoc – Maggie
Way, Paskenta
(Residence)
32 MW 74:02 hours High risk to public safety.
Tehama School – Flournoy
Elementary School 200 MW ~36:25 hours High risk to public safety.
Solano
Ad-Hoc – Aurora
Way, Vacaville
(Residence)
100 MW 45:05 hours High risk to public safety.
Alameda
Ad-Hoc – Chabot
Space and Science
Center
570 MW 47:00 hours High risk to public safety.
Butte
Ad-Hoc – Meadow
Springs Rd., Yankee
Hill (Residence)
56 MW ~44:46 hours High risk to public safety.
Solano
Ad-Hoc – Hemlock
St., Vacaville
(Residence)
40 MW 25:30 hours High risk to public safety.
Butte
Ad-Hoc – Hoffman
Rd., Oroville
(Residence)
36 MW ~21:30 hours High risk to public safety
Napa Ad-Hoc – Cal FireFire Station 38 32 MW 70:50 hours High risk to essential
emergency response and
support facilities.
Table 15: Critical Facility and Infrastructure Customers Energized with Backup Generation Nature of Complaints Number of Complaints
Communications/Notifications
Including, but not limited to complaints regarding lack of notice, excessive notices, confusing notice, false alarm notice, problems with getting up-to-date information, inaccurate information provided, not being able to get information in the prevalent languages and/or information accessibility, complaints about website, Public Safety Partner Portal, Representational State Transfer (REST)/Digital Asset Manager (DAM) sites (as applicable).
42 PSPS Frequency/Duration
Including, but not limited to complaints regarding the frequency and/or duration of PSPS, including delays in restoring power, scope of PSPS and dynamic of weather conditions.
127
Safety/Health Concern
Including, but not limited to complaints regarding difficulties experienced by AFN/MBL populations, traffic accidents due to non-operating traffic lights, inability to get medical help, well water or access to clean water, inability to keep property cool/warm during outage raising health concern. 37 General PSPS Dissatisfaction/Other
Including, but not limited to complaints about being without power during PSPS and related hardships such as food loss, income loss, inability to work/attend school, plus any PSPS-related complaints that do not fall into any other category.
232
Outreach/Assistance
Including, but not limited to complaints regarding CRCs, community crew vehicles, backup power, hotel vouchers, other assistance provided by utility to mitigate impact of PSPS.
14 Table 16: Number and Nature of Complaints due to the November 5 – 8, 2024 PSPS Description of Claims Number of Claims
Business Interruption/Economic Loss 2
Food Loss Only 20
Property Damage 1
Table 17: Count and Type of Claims Received
All-Clear Zones Weather All-Clear Date and Time (PST)
518B, 520B, 520C, 540A, 540B, 553 11/6/2024 13:32
177D, 530E, 535 11/6/2024 15:12
175C, 175E, 180C, 180H, 245B, 246B,
530A, 530F, 530G, 530J 11/6/2024 16:39
530B, 530C 11/6/2024 18:07
177F, 177G, 180D, 245A, 246A, 246H,
246I, 530D 11/6/2024 19:13
170B, 177A, 177B 11/6/2024 20:07
175A, 175B, 180J 11/7/2024 0:06
154D, 175D, 175F, 177C, 180I 11/7/2024 5:06
175H, 177E, 248A, 280C, 280G, 285A, 445,
448B, 651A, 651B 11/7/2024 6:43
175G, 280H 11/7/2024 9:35
Table 18: Weather All-Clear Times
Circuit Name Reason the Utility was Unable to Restore the Circuit Within 24 Hours Los Gatos 1107
A portion of Los Gatos 1107 was not restored within 24 hours due to repairs required after a tree branch fell onto the conductor. The damage was located in the middle of a ravine, therefore, crews had to cut a path to the tree in order to repair it. Restoration of the entire circuit was completed on November 8, 2024 at 11:42 PST.
Table 19: Circuit PG&E was Unable to Restore within 24 Hours of the Weather All-Clear Temporary Microgrid Generation Deployed Customers Energized Angwin (Napa County) .5 MW 49
Table 20: Temporary Microgrids
Issue Discussion Resolution
Meteorology
On the morning of November 5, PG&E
became aware that the 7-day forecast on the
website briefly and inadvertently showed
PSPS outages were not planned even though
shutoffs were likely. This was due to a
human error where incorrect files were
loaded onto the PG&E website.
Within approximately one hour
PG&E quickly identified and
corrected the 7-day forecast to show
counties where a PSPS was likely.
Table 21: Lessons Learned from the PSPS
County Maximum Wind Gust (mph) Station ID Station Name
Alameda 61 PG674 Mt. Allison
Butte 49 JBGC1 Jarbo Gap
Colusa 43 PG697 Colusa Hills
Contra Costa 65 PG696 Diablo-Blackhawk
Glenn 46 PG845 Road 65
Kern 65 580SE SCE Tejon Hills
Lake 80 PG652 Santa Fe Geothermal
Mendocino 48 MASC1 Mendocino Pass
Napa 75 PG162 Mt. Hood
Plumas 62 404PG Rodgers Flat
Santa Clara 68 PG608 Mt. Umunhum
Santa Cruz 59 PG370 Ormsey Cutoff Trail
Stanislaus 48 045PG Mt. Oso
Solano 59 PG880 Blue Ridge Road South
Sonoma 88 PG132 Mt. St Helena West
Tehama 64 571PG Round Mountain
Yolo 57 PG490 Bald Mountain Tower
Table 22: Maximum Wind Gusts Recorded November 5-7, 2024 in Impacted Counties ARBUCKLE 1101 TP23 21 73 9.8 89.7 13.3 0.35 0.06 0.1 61 3.19 707 707 No 28 42 66 20 10 15 58 22 Yes No 0.06 253.2 BIG BEND 1101 TP15 22 67 8.1 38.1 15.3 0.2 0.07 0.12 70 3.8 No No No 33 49 69 14 14 25 67 17 Yes No 0.98 173.79
BUCKS CREEK
1103 TP15 26 66 11.7 38.8 18.7 0.14 0.08 0.13 70 12.3 No No No 22 62 61 16 10 18 61 20 Yes No 0.03 244.77 CALISTOGA 1101 TP20 36 74 40.7 101 12.9 0.29 0.06 0.11 66 27.75 1697 1697 No 67 88 71 12 20 24 71 15 Yes No 0.57 351.18 CALISTOGA 1102 TP05 23 73 6 27.5 13.5 0.29 0.06 0.11 69 11.56 2234 2234 No 30 45 69 14 10 15 59 19 Yes No 0.05 1470.31 CALPINE 1144 TP01 27 72 13.2 67.9 14.1 0.27 0.07 0.11 68 9.06 10 10 No 65 80 68 10 8 14 68 16 Yes No 0.07 345.35 CALPINE 1146 TP01 23 68 12.5 49.4 15.5 0.26 0.07 0.12 68 10.68 1 1 No 65 80 67 15 8 14 66 17 Yes No 0.03 1251.27
CASTRO VALLEY
1108 TP24 23 70 21.1 49.4 16.7 0.26 0.06 0.12 69 8.1 908 5302 5302 33 50 73 14 11 18 58 21 Yes No 0.15 524.09 CAYETANO 2109 TP11 28 70 11 138.9 19.7 0.27 0.07 0.11 62 6.11 3150 3150 3150 44 56 69 16 12 18 58 22 Yes No 0.5 4112.14 CAYETANO 2111 TP11 20 70 10 128.6 18.1 0.15 0.06 0.11 65 0.7 2087 2087 2087 44 56 68 16 12 18 54 25 Yes No 0.08 5708.16
CLARK ROAD
1102 TP15 24 67 9.7 45.4 16.2 0.19 0.07 0.12 69 1.7 10 No No 33 49 69 14 12 23 67 15 Yes No 0.4 778.93 CLAYTON 2212 TP07 23 69 18.5 138.5 19.2 0.35 0.07 0.1 62 8.2 3445 3445 3445 44 65 69 18 18 26 59 20 Yes No 2.03 247.7 CLAYTON 2213 TP14 20 69 9.2 59.7 18.3 0.26 0.07 0.12 64 2.05 3232 3232 3232 36 50 67 18 18 26 59 20 Yes No 0.03 14348.6 CLAYTON 2215 TP07 22 71 8.9 79 16.8 0.37 0.07 0.12 64 9.32 4523 4523 4523 44 65 69 18 18 26 59 20 Yes No 0.27 3847.44
CLOVERDALE
1102 TP17 24 74 14.6 61.2 13.1 0.28 0.06 0.12 67 5.34 46 2435 No 40 49 73 9 9 18 60 16 Yes No 0.2 978.11 CORNING 1101 TP21 18 74 8.9 94.9 14 0.39 0.06 0.1 65 1.13 2227 No No 24 39 66 19 7 10 54 26 Yes No 2.62 77.94 CORNING 1102 TP21 22 74 10.6 131.3 13.1 0.33 0.06 0.1 64 2.33 1592 No No 41 64 66 15 17 23 54 20 Yes No 0.83 237.48 CORTINA 1101 TP23 22 74 10.1 75.2 12.1 0.31 0.06 0.1 61 3.31 258 258 No 28 43 68 18 8 11 58 19 Yes No 0.05 296.95 CRESTA 1101 TP15 21 68 7.3 31.8 17.2 0.17 0.07 0.12 70 9.79 No No No 33 49 64 17 14 25 64 18 Yes No 0.04 116.28 DUNBAR 1101 TP09 27 72 15.6 59 15.5 0.31 0.06 0.11 68 9.81 2421 2421 No 36 50 70 15 13 21 58 18 Yes No 0.56 684.79 DUNBAR 1103 TP09 28 71 14.2 58.7 14.5 0.28 0.06 0.12 68 14.77 3297 3297 No 44 72 72 10 13 21 57 18 Yes No 0.27 2859.4 DUNNIGAN 1103 TP23 19 73 9.2 50.8 14.2 0.38 0.06 0.1 61 4.27 5204 306 No 28 42 66 20 10 15 58 22 Yes No 0.05 322.38
EL CERRITO G
1105 TP24 20 67 11.2 26.1 17.3 0.23 0.06 0.12 69 5.13 899 5204 5204 35 57 66 19 15 20 56 23 Yes No 0.04 722.52 ELK CREEK 1101 TP22 24 73 14.4 107.2 12.6 0.33 0.06 0.09 58 6.39 986 562 No 34 54 73 13 18 26 55 13 Yes No 3.18 111.25
GEYSERVILLE
1102 TP17 24 75 11.5 62.7 12.9 0.25 0.06 0.11 67 8.54 1965 1234 No 65 80 73 10 25 31 60 16 Yes No 0.3 192.8 GLENN 1101 TP22 23 74 10.5 130 13 0.39 0.06 0.1 63 5.06 3335 No No 29 43 67 14 13 17 56 20 Yes No 1.38 53.68 HICKS 2101 TP16 15 69 10.9 39.9 18.7 0.23 0.07 0.12 67 1.04 3651 4478 4478 50 68 71 15 6 11 56 30 Yes No 0.41 900.71 HIGHLANDS 1102 TP13 18 72 13.6 69.3 13.1 0.33 0.07 0.11 66 4.42 2425 3651 No 34 54 65 16 18 26 53 21 Yes No 0.09 5236 HIGHLANDS 1103 TP06 25 71 10.9 62.6 13.7 0.4 0.07 0.11 64 6.3 2290 2425 No 30 50 66 15 15 24 55 18 Yes No 0.25 1461.03 JAMESON 1102 TP10 27 71 20.6 48.5 16.1 0.38 0.06 0.11 68 9.52 2651 2290 No 28 45 69 16 10 15 58 22 Yes No 0.46 604.52 JAMESON 1105 TP10 26 72 10.1 65.6 15.5 0.39 0.06 0.11 67 6.43 1368 2647 No 28 45 69 15 10 15 59 19 Yes No 1 338.85 LAKEVILLE 1102 TP09 29 70 9.9 103.8 15 0.25 0.06 0.12 68 7.27 No 1368 No 30 42 70 12 8 10 56 20 Yes No 0.65 2409.58 LAMONT 1104 TP25 19 70 8.6 87.4 12.1 0.23 0.06 0.1 63 0.6 1493 No No 36 50 67 8 16 24 67 12 Yes No 0.04 714.49
LOGAN CREEK
2102 TP22 23 75 10.8 136.2 11.9 0.26 0.06 0.1 61 2.7 No 348 No 34 46 73 16 10 13 57 22 Yes No 0.18 221.9 LOS GATOS 1106 TP16 24 65 26.5 25.2 20 0.24 0.07 0.12 69 18.81 46 2248 2248 27 40 65 20 6 10 56 30 Yes No 0.39 101.59 LOS GATOS 1107 TP16 26 69 22.9 57 18 0.25 0.07 0.12 66 12.12 585 2307 2307 50 68 68 20 6 11 58 28 Yes No 1.27 33.52 MADISON 1105 TP03 22 73 7.6 82.1 16.3 0.38 0.06 0.1 62 5 2188 585 No 27 43 68 17 9 12 59 20 Yes No 0.04 724.93 MADISON 2101 TP03 25 75 8.9 101.4 13.3 0.41 0.06 0.1 58 7.64 227 2188 No 36 57 69 14 17 27 58 21 Yes No 0.46 1128.77 MAXWELL 1102 TP23 22 75 9.8 118.9 11.7 0.22 0.06 0.09 61 2.04 850 227 No 27 42 66 18 6 8 47 34 Yes No 0.19 144.61 MAXWELL 1105 TP23 22 75 10.9 139.7 11.8 0.29 0.06 0.1 61 2.46 3176 850 No 34 46 69 16 10 13 56 22 Yes No 0.12 225.43 MC KEE 1111 TP19 19 67 7.3 47.5 20.1 0.16 0.07 0.12 70 0.35 2104 3176 3176 25 41 72 15 8 10 55 34 Yes No 0.03 9852.72
MIDDLETOWN
1101 TP08 32 74 24.7 79.4 13 0.31 0.06 0.11 67 14.88 573 2104 No 67 88 70 12 25 31 68 16 Yes No 1.02 898.46
MIDDLETOWN
1103 TP06 16 75 10.2 49.8 13.3 0.34 0.06 0.11 65 1.51 983 570 No 30 46 68 14 9 11 54 24 Yes No 0.04 4601.47 MILPITAS 1109 TP19 27 70 11.1 115.3 16.5 0.27 0.06 0.12 67 5.09 1409 4351 4351 51 61 72 15 9 11 56 29 Yes No 0.77 1175.09
MONTICELLO
1101 TP05 28 73 22.5 69.8 14 0.33 0.06 0.11 64 9.23 2693 1392 No 42 59 70 15 17 23 59 18 Yes No 3.65 36.14
MORGAN HILL
2111 TP16 20 70 18 56.8 18 0.28 0.07 0.11 63 3.57 3812 2693 2693 43 59 71 15 6 11 58 28 Yes No 0.8 514.29 NAPA 1102 TP09 24 72 8.5 66.9 16.2 0.29 0.06 0.12 70 4.74 2911 3812 No 27 44 71 15 4 6 58 21 Yes No 0.05 3325.51 NAPA 1112 TP10 21 72 14.3 49.2 16 0.3 0.06 0.12 68 7.36 4936 2908 No 24 45 71 15 10 15 58 22 Yes No 0.23 2196.14
NORTH DUBLIN
2103 TP11 26 70 10.3 128.2 19.7 0.21 0.07 0.11 66 5.16 3280 4936 4936 44 65 68 16 18 23 54 22 Yes No 0.21 10689.9 OAKLAND D 1112 TP24 21 67 12.3 23.2 17.9 0.19 0.06 0.12 74 5.31 2588 3280 3280 35 57 69 19 15 20 58 23 Yes No 0.06 776.31 OAKLAND K 1102 TP24 21 68 20.8 39.9 16.8 0.21 0.06 0.12 73 5.84 2703 2588 2588 41 57 69 18 15 20 58 23 Yes No 2.89 11.64 OAKLAND K 1104 TP24 21 67 8.7 14.4 19 0.21 0.07 0.12 73 5.84 2794 2703 2703 41 57 69 18 15 20 58 21 Yes No 0.39 39.7 OAKLAND X 1106 TP24 22 67 14.7 25.4 19.4 0.19 0.07 0.12 74 12.4 2487 3824 3824 41 57 69 18 15 20 58 21 Yes No 0.04 593.51 PENNGROVE 1101 TP09 28 67 10.8 91.9 16.6 0.23 0.06 0.12 68 4.22 2073 2487 No 26 42 70 12 8 10 56 20 Yes No 0.16 ####### PUEBLO 1104 TP05 25 74 12.6 71.7 15.7 0.33 0.06 0.11 68 8.05 2142 2073 No 30 51 70 15 10 17 57 20 Yes No 0.72 354.33 PUEBLO 1105 TP05 25 74 10.7 66.6 15.4 0.35 0.06 0.11 68 11.69 2296 2142 No 30 51 70 16 10 17 57 20 Yes No 0.5 962.03 PUEBLO 2102 TP09 23 74 24.2 54.1 14.6 0.3 0.06 0.11 68 7.18 4713 2296 No 44 72 70 15 13 21 58 18 Yes No 0.32 221.1 PUEBLO 2103 TP09 27 74 33.5 76.3 14.1 0.3 0.06 0.11 68 11.49 917 4713 No 36 50 71 15 13 21 58 18 Yes No 1.15 217.05
PUTAH CREEK
1102 TP03 24 73 8.1 85.7 16.3 0.39 0.06 0.1 60 14.33 2206 917 No 42 59 69 15 15 21 59 18 Yes No 0.5 2579.16
PUTAH CREEK
1103 TP03 23 73 6.8 62.4 16.2 0.39 0.06 0.1 62 8.8 1318 2206 No 25 39 69 15 7 11 59 20 Yes No 0.11 62558.3
PUTAH CREEK
1105 TP03 25 73 8.9 95.5 16.4 0.32 0.06 0.11 60 11.42 2100 1318 No 27 43 69 15 7 11 59 20 Yes No 0.09 3021.31 REDBUD 1101 TP13 19 72 13.8 66.7 13.3 0.34 0.06 0.11 66 3.96 3418 2100 No 34 54 67 12 18 26 53 21 Yes No 1.46 324.57 REDBUD 1102 TP13 19 70 11.6 58.5 13.8 0.35 0.07 0.11 66 2.89 3863 3418 No 32 49 66 13 5 9 53 21 Yes No 0.23 790.95 RINCON 1101 TP09 25 70 7.4 39.9 14.7 0.23 0.06 0.12 68 7.46 2016 3863 No 44 72 72 10 11 15 58 18 Yes No 0.14 3096.99 RINCON 1103 TP09 24 72 9.3 53 12.9 0.25 0.06 0.12 67 5.64 No 2016 No 44 72 72 10 11 15 58 18 Yes No 0.86 1540.41 ROB ROY 2104 TP16 20 68 9.9 23.1 17.9 0.21 0.07 0.12 70 1.81 2408 6164 6361 43 59 73 16 6 8 58 28 Yes No 0.24 90.85 ROSSMOOR 1108 TP24 20 69 11.5 58.7 18.4 0.29 0.07 0.12 68 5.05 1038 2408 2408 41 51 66 18 11 18 58 21 Yes No 0.05 1955.74 ROSSMOOR 1109 TP24 21 69 14.5 56.7 18.2 0.29 0.07 0.12 70 10.19 3813 1038 1038 41 51 67 18 11 18 58 21 Yes No 0.11 857.63 SAN RAMON 2108 TP24 22 69 15.4 67.8 17.5 0.28 0.06 0.12 69 12.23 No 3813 3813 41 51 68 18 11 18 58 21 Yes No 0.31 1401.88 SARATOGA 1107 TP16 20 67 28.2 32.3 19 0.2 0.07 0.12 69 12.53 1355 2465 2465 27 40 65 20 5 7 56 34 Yes No 0.22 101.01 SILVERADO 2102 TP05 25 75 25.1 85.5 14 0.4 0.06 0.11 67 7.36 968 1355 No 30 46 70 14 10 17 59 18 Yes No 1 149.23 SILVERADO 2103 TP09 28 73 11.4 44.6 14.5 0.24 0.06 0.11 68 1.95 3788 968 No 44 72 70 15 11 15 57 18 Yes No 0.05 421.39 SILVERADO 2104 TP05 26 75 37.7 56.5 13.3 0.37 0.06 0.11 64 20.9 2313 3788 No 30 45 70 14 10 15 58 19 Yes No 4.75 50.73 SILVERADO 2105 TP09 20 69 5.2 24 15.9 0.2 0.06 0.11 67 1.58 3577 2313 No 44 72 70 10 11 15 57 18 Yes No 0.05 539.06 SONOMA 1102 TP09 27 71 13.8 51 16.3 0.31 0.06 0.11 69 5.82 2273 3577 No 36 50 70 16 13 21 58 19 Yes No 0.23 616.51 SONOMA 1103 TP09 27 72 13.5 46 16.1 0.32 0.06 0.11 69 12.62 3292 2273 No 36 50 71 16 13 21 58 19 Yes No 0.29 1787.23 SONOMA 1104 TP09 28 70 10.4 97.6 16.4 0.25 0.06 0.11 68 5.84 2238 3292 No 36 50 70 12 13 21 57 19 Yes No 0.82 554.62 SONOMA 1105 TP09 27 72 11.5 62.9 15.8 0.3 0.06 0.11 70 14 3195 2238 No 36 50 71 16 13 21 58 19 Yes No 0.39 2046.08 SONOMA 1106 TP09 15 73 7.4 60.5 15.7 0.31 0.06 0.12 69 3.22 No 3195 No 36 50 70 16 13 21 58 19 Yes No 0.04 2318.77 STELLING 1110 TP16 24 63 31.2 34.9 21.8 0.24 0.07 0.12 69 18.81 635 3846 3846 27 43 65 24 6 10 56 34 Yes No 0.75 42.45 SUNOL 1101 TP19 19 71 10.6 112.2 18.4 0.27 0.07 0.11 67 1.92 2310 735 735 51 61 66 20 12 16 58 22 Yes No 0.31 1613.77 SWIFT 2110 TP19 23 68 9.9 56 16 0.19 0.07 0.11 65 1.35 2849 2305 2310 23 37 70 18 8 10 54 29 Yes No 0.38 211.12 TASSAJARA 2104 TP11 24 70 9.8 116.8 19.7 0.29 0.07 0.11 66 8.1 2599 2849 2849 44 65 69 16 18 23 54 22 Yes No 0.12 24433.1 TASSAJARA 2112 TP07 29 69 17.8 83.3 19.7 0.32 0.07 0.12 68 22.14 No 2599 2599 44 65 67 18 18 26 57 20 Yes No 0.23 3556.45 TEJON 1102 TP25 23 65 11 96 13.6 0.17 0.06 0.1 61 3.35 2204 No No 42 59 65 12 18 30 65 14 Yes No 2.1 48.23 TIDEWATER 2106 TP14 22 70 9.2 92.9 16.6 0.23 0.06 0.11 64 2.24 1851 2138 2204 36 50 67 18 18 26 59 20 Yes No 0.15 3768.33
VACA DIXON
1101 TP04 25 72 7.3 60.7 16.5 0.32 0.06 0.1 62 8.63 975 1851 No 42 59 70 15 15 21 59 18 Yes No 1.17 3105.1
VACA DIXON
1105 TP04 23 72 6.9 57.7 16.5 0.23 0.06 0.1 62 7.78 2355 975 No 37 53 70 15 15 19 59 18 Yes No 0.1 64255.5 VACAVILLE 1103 TP04 22 72 8.2 91.1 15.5 0.3 0.06 0.1 65 11.59 2126 2355 No 31 44 70 15 7 11 59 19 Yes No 0.11 1405.54 VACAVILLE 1104 TP04 27 71 9.2 112.6 16.6 0.3 0.06 0.11 66 8.93 2477 2125 No 42 59 70 15 15 21 59 19 Yes No 0.57 728.76 VACAVILLE 1108 TP04 27 73 11.7 91.1 15.5 0.32 0.06 0.1 63 11.59 2152 2476 No 42 59 70 15 15 21 59 18 Yes No 1.79 209.35 VACAVILLE 1109 TP04 23 72 8.4 100.4 15.5 0.3 0.06 0.11 65 9.88 2113 2152 No 31 44 70 15 6 7 59 19 Yes No 0.47 805.97 VACAVILLE 1111 TP04 21 73 7.6 48.3 15.5 0.3 0.06 0.1 64 12.3 1660 2113 No 42 59 70 15 15 21 59 18 Yes No 4.89 187.82 Table A-1.1: Factors Considered in the Decision to Shut off Power for Each Distribution Circuit De-energized During the November 5-8, 2024 PSPS Circuit Name Time
Place
Forecast Agency
ws_ mph temp_2
m_f
lfm_
chamise
_new
flame_
length_
ft_8hr
rate_
of_
spread_
chhr_8h
r
rh_ 2m prob_ca
t
dfm_
10hr
dfm_
100
hr
ws_
mph_
AC
cfpd NOAA RFW
GACC_
High
Risk
ws_ mph
Observed PSPS Risk vs. Benefit
wg_
mph temp_f RH_%
PSPS
Potential
Benefit
wg_
mph_
AC
temp_f_
AC
RH_%_
AC
open_
psps_
tags
Tx
impacts
_yes_no
PSPS
Potential
Risk
Consequence
VASCO 1102 TP18 18 69 11.3 94.9 18 0.2 0.07 0.11 65 0.55 4144 1660 1660 38 55 68 18 8 12 54 25 Yes No 0.58 1032.11
VINEYARD 2108 TP19 17 68 15.8 48.9 19.6 0.19 0.07 0.12 69 0.74 1090 4144 4144 40 51 68 21 12 16 56 23 Yes No 0.04 1304.59 WESTLEY 1103 TP12 28 67 10.5 132.3 20.5 0.28 0.06 0.1 62 2 2247 2247 No 29 43 70 20 10 14 55 26 Yes No 0.23 116.74 WILLIAMS 1102 TP23 25 75 8.8 92.4 11.8 0.21 0.06 0.09 61 2.08 707 707 No 28 40 68 18 67 56 22 Yes No 0.05 471.45
Forecast / Agency/
Observed Value Name Unit Value Provided Description
Forecast ws_mph Sustained wind
speeds mph max Sustained windspeed in miles per hour at 10 meters above ground level.
Forecast temp_2m_f Temperature degrees F max Temperature in Fahrenheit at 2 meters above ground level.
Forecast flame_length_ft_8hr Flame length ft max
Flame length in feet on fire front for first 8
hours of fire spread simulation from
Technosylva.
Forecast rate_of_spread_chhr_8hr Rate of spread chains/hr max Rate of fire spread in chains per hour for first
8 hours of fire spread simulation from
Technosylva.
Forecast rh_2m Relative Humidity % min Relative Humidity in percent at 2 meters above ground level.
Forecast prob_cat Fire Potential Index
(FPI)
probability
outputs max
Fire Potential Index (FPI) Model Output -
Probability of a catastrophic fire if an ignition
were to occur. FPI component of the CFPD
model.
Forecast dfm_10hr Dead Fuel Moisture
Content 10 hrs
fuel moisture
fraction min
Dead Fuel Moisture in 10-hour fuel moisture
class. Can be scaled to percentage by
multiplying by 100.
Forecast dfm_100hr Dead Fuel Moisture
Content 100 hrs
fuel moisture
fraction min
Dead Fuel Moisture in 100-hour moisture
class. Can be scaled to percentage by
multiplying by 100.
Forecast lfm_chamise_new Live Fuel Moisture
Content-shrub % min
Live Fuel Moisture Percentage of Chamise
(shrub) plant species. (% of species that is
comprised of water).
Forecast cfpd Catastrophic Fire
Probability (CFPD)
Scaled
Probability max
The product of probability of catastrophic
fire (Prob_Cat) and IPW-probability of
ignition (prob_ignition). This product is
called the (CFPD) Catastrophic Fire
Probability distribution. Scaled by 1000 to
convert to an integer value.
Agency NOAA
National Oceanic and
Atmospheric
Administration
N/A Yes/No During Event NOAA (SPC) Fire Weather Outlook forecast.
Agency RFW Red Flag Warning N/A Yes/No during event Red Flag Warning from the Federal National Weather Service.
Agency GACC_HighRisk GACC High Risk N/A Yes/No during event High Risk issued by the Federal North or South Operations Predictive Services.
Observed Observed ws_mph
Observed Sustained
Wind Speed during
Event
mph max
The maximum sustained wind speed
recorded by weather stations mapped to each
circuit from planned de-energization time to
anticipated all-clear time.
Observed Observed wg_mph Observed Peak Wind
Gust during Event mph max
The maximum wind gust recorded by
weather stations mapped to each circuit from
planned de-energization time to anticipated
all- clear time.
Observed Observed temp_f
Observed
Temperature during
Event
degrees F max
The maximum temperature recorded by
weather stations mapped to each circuit from
planned de-energization time to anticipated
all-clear time.
Observed Observed RH_%
Observed Relative
Humidity During
Event
% min
Minimum relative humidity recorded by all
weather stations mapped to each circuit from
planned de-energization time to anticipated
all-clear time.
Observed Observed ws_mph_AC
Observed Sustained
Wind Speed at All
Clear
mph max
The maximum sustained wind speed
recorded by weather stations mapped to each
circuit at the all-clear time.
Table A-1.2: Description, Units, and Value provided for Factors Considered in the Decision to Shut off Power for Each Distribution Circuit Deenergized During the November 5-8, 2024 PSPS CLEAR LAKEKONOCTI TP06 20 71 12.9 48.1 13.3 0.28 0.07 0.12 68 0.022 4.53 No No No 21 37 67 13 11 18 57 21 Yes No No 0.03 13750.78 GEYSERS #5-
GEYSERS #3 TP01 23 69 9.1 31.8 15.2 0.24 0.07 0.12 69 0.022 2.73 No No No 65 80 63 10 14 23 63 16 Yes No No 0.03 630.56 LOWER LAKEHOMESTAKE TP06 20 73 12.9 67.4 14.4 0.3 0.06 0.12 69 0.034 0.65 No No No 30 50 66 15 15 24 55 18 Yes No No 0.03 7731.54
TULUCAY-NAPA
#1 TP10 20 71 12.9 48.1 13.3 0.28 0.07 0.12 68 0.013 4.53 No No No 24 45 71 15 13 23 65 19 Yes No No 0.03 13750.78 Circuit Name
wg_mph_A
C
lfm_chami
se_new
Table A-2.1: Factors Considered in the Decision to Shut off Power for Each Transmission Circuit De-energized During the November 5-8, 2024 PSPS RH_%_
AC
High Fire
Risk Area
(Y/N)
High Risk
Vegetation
Present on
Circuit
(Y/N)
Tx impacts
yes_no
PSPS Potential
Risk
Consequence
NOAA RFW GACC_ ws_mp wg_mph temp_f
PSPS
Potential
Benefit
Time
Place
Forecast Agency Observed
ws_mph temp_2
m_f
flame_le
ngth_8h
r
rate_of_
spread_
chhr_8h
r
rh_2m prob_ca
t RH_% temp_f_AC
PSPS Risk vs. Benefit
cdft ws_mph_AC dfm_10
hr
dfm_100
hr OA
Forecast / Agency /
Observed Value Name Unit Value
Provided Description
Forecast ws_mph Sustained wind speeds mph max Sustained windspeed in miles per hour at 10 meters above ground level.
Forecast temp_2m_f Temperature degrees F max Temperature in Fahrenheit at 2 meters above ground level.
Forecast flame_length_ft_8hr Flame length ft max Flame length in feet on fire front for first 8 hours of fire spread simulation from Technoslyva.
Forecast rate_of_spread_chhr_8hr Rate of spread chains/hr max Rate of fire spread in chains per hour for first 8 hours of fire spread simulation from Technoslyva.
Forecast rh_2m Relative Humidity % min Relative Humidity in percent at 2 meters above ground level.
Forecast prob_cat Fire Potential Index
(FPI)
probability
outputs max
FPI Model Output - Probability of a catastrophic fire if an ignition were to occur. FPI component of the CFPD
model.
Forecast dfm_10hr Dead Fuel Moisture
Content 10 hrs (%)
fuel moisture
fraction min Dead Fuel Moisture in 10-hour fuel moisture class. Can be scaled to percentage by multiplying by 100.
Forecast dfm_100hr Dead Fuel Moisture
Content 100 hrs (%)
fuel moisture
fraction min Dead Fuel Moisture in 100-hour moisture class. Can be scaled to percentage by multiplying by 100.
Forecast lfm_chamise_new Live Fuel Moisture
Content-shrub % min
Live Fuel Moisture Percentage of Chamise (shrub)
plant species (% of species that are comprised of
water).
Forecast OA
Transmission
Operability Assessment
(OA)
Probability max
IPW Model Output - Probability of Ignition based on
the probability of outages by cause. Ignition
component of the CFPD model.
IPW Model - A model that provides estimates of the
probability of an ignition given an outage on an hourly basis.
Forecast cfpt Catastrophic Fire
Potential (CFPT)
Scaled
Probability max
The product of probability of catastrophic fire
(Prob_Cat) and IPW - probability of ignition
(prob_ignition). This product is called the (CFPD)
Catastrophic Fire Probability distribution model. Scaled by 1000 to covert to an integer value.
Agency NOAA
National Oceanic and
Atmospheric
Administration
N/A Yes/No During
Event NOAA (SPC) Fire Weather Outlook forecast.
Agency RFW Red Flag Warning N/A Yes/No during
event
Red Flag Warning from the Federal National Weather
Service.
Agency GACC_HighRisk GACC High Risk N/A Yes/No during
event
High Risk issued by the Federal North or South
Operations Predictive Services.
Observed Observed ws_mph
Observed Sustained
Wind Speed during
Event
mph max
The maximum sustained wind speed recorded by
weather stations mapped to each circuit from deenergization time to all-clear time.
Observed Observed wg_mph Observed Wind gust
during Event mph max
The maximum sustained wind gust recorded by weather
stations mapped to each circuit from de-energization
time to all-clear time.
Observed Observed temp_f Observed Temperature
during event degrees F max
The maximum temperature recorded by weather stations
mapped to each circuit from de-energization time to allclear time.
Observed Observed RH_% Observed Relative
Humidity During Event % min
Minimum relative humidity recorded by all weather
stations mapped to each circuit from de-energization
time to all-clear time.
Observed Observed ws_mph_AC
Observed Sustained
Wind Speed at All
Clear
mph max
The maximum sustained wind speed recorded by
weather stations mapped to each circuit at the all-clear time.
Observed Observed wg_mph_AC Observed Sustained
Wind gust at All Clear mph max The maximum sustained wind gust recorded by weather stations mapped to each circuit at the all-clear time.
Observed Observed temp_f_AC Observed Temperature
at All Clear- degrees F max The maximum temperature recorded by weather stations mapped to each circuit at the all-clear time.
Observed Observed RH_%_AC Observed Relative
Humidity at All Clear % min Minimum relative humidity recorded by all weather stations mapped to each circuit at the all-clear time.
Observed High Fire Risk Area High Fire Risk Area N/A Yes/No during event
Labeled ‘Yes’ when Circuit goes through High Fire
Risk Area.
Observed High Risk Vegetation Present on
Circuit
High Risk Vegetation
Present on Circuit N/A
Yes/No during
event High risk vegetation present on the circuit
Observed transmission_impacts_yes_no
Impacted by
Transmission
N/A Yes/No during
event
Distribution lines that would have been de-energized
due to de-energization of upstream transmission lines,
regardless of whether those distribution lines would
have also been de-energized due to direct distribution
PSPS
Observed PSPS Potential Risk Consequence PSPS Potential Risk Consequence MAVF Score Yes/No during event
Measure of the adverse impact to customers due to deenergization.
Observed PSPS Potential Benefit PSPS Potential Benefit MAVF Score Yes/No during event
Measure of the adverse impact to customers due to a
catastrophic fire.
Table A-2.2: Description, Units, and Value provided for Factors Considered in the Decision to Shut off Power for Each Transmission Circuit De-energized During the November 5-7, 2024 PSPS
Distribution /
Transmission Circuit Name
De-Energization
Date and Time
(PST)
All-Clear Date
and Time (PST)
Restoration Date
and Time (PST)
Key
Communities HFTD Tier(s) Total Customers
Residential
Customers
Commercial /
Industrial
Customers
MBL Program
Customers
AFN other
than MBL
Program
Customers
Other
Customers
Distribution HIGHLANDS 1103 11/5/2024 22:00 11/7/2024 5:06 11/7/2024 9:07 LAKE Partially Outside HFTD, Tier 2 99 80 14 6 19 5
Distribution CORNING 1101 11/6/2024 5:22 11/6/2024 16:39 11/7/2024 10:47 TEHAMA Partially Outside HFTD, Tier 2 791 730 58 84 392 3
Distribution DUNBAR 1103 11/5/2024 19:43 11/7/2024 5:06 11/7/2024 11:00 SONOMA Partially Outside
HFTD, Tier 3,
Tier 2
120 98 17 5 8 5
Distribution SONOMA 1104 11/5/2024 19:56 11/6/2024 16:39 11/7/2024 9:12 SONOMA Partially Outside
HFTD, Tier 3,
Tier 2
306 278 27 14 22 1
Distribution GLENN 1101 11/5/2024 22:33 11/6/2024 19:13 11/7/2024 9:38 GLENN, TEHAMA
Partially Outside
HFTD, Tier 2 100 55 33 4 11 12
Distribution MIDDLETOWN
1103 11/5/2024 21:56 11/7/2024 5:06 11/7/2024 9:54 LAKE Partially Outside HFTD, Tier 2 8 3 0 0 0 5
Distribution SONOMA 1105 11/5/2024 19:42 11/7/2024 5:06 11/7/2024 10:04 NAPA, SONOMA
Partially Outside
HFTD, Tier 3,
Tier 2
180 156 13 7 12 11
Distribution CLAYTON 2215 11/6/2024 7:03 11/6/2024 18:07 11/7/2024 8:20 CONTRA COSTA
Partially Outside
HFTD, Tier 3,
Tier 2
135 117 16 6 14 2
Distribution DUNNIGAN 1103 11/5/2024 22:30 11/6/2024 20:07 11/7/2024 9:15 YOLO, COLUSA
Partially Outside
HFTD, Tier 2 12 8 3 0 2 1
Distribution VACAVILLE 1111 11/5/2024 19:30 11/7/2024 5:06 11/7/2024 16:16 SOLANO Partially Outside HFTD, Tier 2 1939 1871 63 199 408 5
Distribution CORNING 1102 11/6/2024 5:35 11/6/2024 16:39 11/7/2024 13:10 TEHAMA Partially Outside HFTD, Tier 2 253 202 44 16 67 7
Distribution ROSSMOOR 1108 11/6/2024 7:51 11/6/2024 16:39 11/7/2024 7:54 CONTRA COSTA Tier 3 17 13 4 0 3 0
Distribution CALPINE 1146 11/5/2024 17:27 11/7/2024 9:35 11/7/2024 16:13 LAKE Tier 3 1 0 1 0 0 0 Distribution TASSAJARA 2112 11/6/2024 7:06 11/6/2024 18:07 11/7/2024 8:35 CONTRA COSTA Tier 3 27 15 12 1 1 0
Distribution LAKEVILLE 1102 11/5/2024 19:38 11/6/2024 16:39 11/7/2024 9:20 SONOMA Partially Outside
HFTD, Tier 3,
Tier 2
137 90 24 5 10 23
Distribution CRESTA 1101 11/6/2024 7:04 11/7/2024 6:43 11/7/2024 9:44 BUTTE Partially Outside
HFTD, Tier 3,
Tier 2
6 1 3 0 0 2
Distribution SARATOGA 1107 11/5/2024 23:18 11/6/2024 13:32 11/7/2024 10:17 SANTA CLARA Tier 3 114 102 12 3 4 0
Distribution CALISTOGA 1102 11/5/2024 19:36 11/6/2024 16:39 11/7/2024 11:43 NAPA Tier 3 11 7 1 0 0 3 Distribution MADISON 2101 11/5/2024 19:30 11/7/2024 6:43 11/7/2024 12:59 YOLO Partially Outside HFTD, Tier 2 231 153 34 6 45 44
Distribution OAKLAND D 1112 11/6/2024 8:35 11/6/2024 16:39 11/7/2024 8:47 ALAMEDA Tier 3 25 23 2 0 1 0 Distribution ROSSMOOR 1109 11/6/2024 8:00 11/6/2024 16:39 11/7/2024 7:59 CONTRA COSTA Tier 3, Tier 2 52 46 6 2 0 0
Distribution TIDEWATER 2106 11/5/2024 22:27 11/6/2024 16:39 11/7/2024 9:15 CONTRA COSTA
Partially Outside
HFTD, Tier 2 68 52 15 1 10 1
Distribution RINCON 1103 11/5/2024 19:33 11/7/2024 0:06 11/7/2024 10:57 SONOMA Partially Outside HFTD, Tier 3 320 271 41 14 30 8
Distribution VACAVILLE 1103 11/5/2024 18:45 11/6/2024 15:12 11/6/2024 17:14 SOLANO Partially Outside HFTD, Tier 2 37 35 2 4 4 0
Distribution MAXWELL 1102 11/5/2024 22:31 11/6/2024 19:13 11/7/2024 9:42 COLUSA Outside HFTD 11 5 2 0 0 4 Distribution WILLIAMS 1102 11/5/2024 22:26 11/6/2024 19:13 11/7/2024 7:37 COLUSA Outside HFTD 15 7 5 0 2 3 Distribution GEYSERVILLE 1102 11/5/2024 22:31 11/7/2024 5:06 11/7/2024 11:55 SONOMA Partially Outside
HFTD, Tier 3,
Tier 2
164 86 41 2 5 37
Distribution VASCO 1102 11/5/2024 19:26 11/6/2024 13:32 11/6/2024 17:21 ALAMEDA Partially Outside HFTD, Tier 2 215 151 50 15 22 14
Distribution LOS GATOS 1107 11/5/2024 23:22 11/6/2024 13:32 11/8/2024 11:42 SANTA
CLARA,
SANTA CRUZ
Partially Outside
HFTD, Tier 3 361 313 46 24 36 2
Distribution PUEBLO 2102 11/5/2024 20:15 11/7/2024 5:06 11/7/2024 16:26 NAPA, SONOMA
Partially Outside
HFTD, Tier 3 155 127 21 3 13 7
Distribution CALISTOGA 1101 11/5/2024 18:36 11/7/2024 9:35 11/8/2024 4:51 NAPA, SONOMA
Partially Outside
HFTD, Tier 3,
Tier 2
272 185 56 7 28 31
Distribution PUEBLO 1105 11/5/2024 20:05 11/7/2024 5:06 11/7/2024 12:08 NAPA Partially Outside HFTD, Tier 2 132 84 27 0 11 21
Distribution HICKS 2101 11/5/2024 23:13 11/6/2024 13:32 11/6/2024 15:31 SANTA CLARA
Partially Outside
HFTD, Tier 3,
Tier 2
196 178 17 7 28 1
Distribution PUEBLO 2103 11/5/2024 20:17 11/7/2024 5:06 11/7/2024 15:53 NAPA Partially Outside
HFTD, Tier 3,
Tier 2
473 367 53 19 34 53
Distribution PENNGROVE 1101 11/5/2024 19:46 11/6/2024 16:39 11/7/2024 9:27 SONOMA Tier 2 69 62 5 2 4 2 Distribution VACA DIXON 1101 11/5/2024 18:42 11/7/2024 5:06 11/7/2024 15:09 SOLANO Partially Outside HFTD, Tier 2 507 475 31 51 66 1
Table B-1. Circuits De-Energized During the November 5-8, 2024 PSPS Distribution LOGAN CREEK
2102 11/5/2024 22:30 11/6/2024 19:13 11/7/2024 9:27 GLENN Partially Outside HFTD, Tier 2 77 33 28
00 16
Distribution CAYETANO 2111 11/5/2024 20:04 11/6/2024 16:39 11/6/2024 20:46 ALAMEDA Tier 2 25 22 2341
Distribution JAMESON 1102 11/6/2024 7:20 11/6/2024 19:13 11/7/2024 10:22 SOLANO Partially Outside HFTD, Tier 2 216 194 21 12 26
1 Distribution CAYETANO 2109 11/5/2024 19:59 11/6/2024 16:39 11/7/2024 9:35 CONTRA
COSTA,
ALAMEDA
Partially Outside
HFTD, Tier 3,
Tier 2
168 121 34 12 10 13
Distribution PUTAH CREEK
1105 11/5/2024 19:48 11/6/2024 20:07 11/7/2024 10:44 YOLO Partially Outside HFTD, Tier 2 36 19
740 10
Distribution PUTAH CREEK
1103 11/5/2024 19:30 11/7/2024 5:06 11/7/2024 9:01 YOLO, SOLANO Partially Outside
HFTD, Tier 2 36 32
0364
Distribution SONOMA 1103 11/5/2024 19:47 11/7/2024 5:06 11/7/2024 15:30 SONOMA Partially Outside HFTD, Tier 3 132 116
559 11
Distribution REDBUD 1102 11/5/2024 22:36 11/7/2024 0:06 11/7/2024 9:31 LAKE Partially Outside
HFTD, Tier 3,
Tier 2
97 69 159 24 13
Distribution REDBUD 1101 11/5/2024 22:31 11/7/2024 5:06 11/7/2024 9:44 LAKE Partially Outside
HFTD, Tier 3,
Tier 2
539 495 31 55 197 13
Distribution TEJON 1102 11/6/2024 5:26 11/7/2024 6:43 11/7/2024 10:16 KERN Partially Outside HFTD, Tier 2 573 471 91 28 177 11
Distribution WESTLEY 1103 11/5/2024 21:24 11/6/2024 13:32 11/6/2024 16:17 STANISLAUS Outside HFTD 26 3 21002
Distribution CLAYTON 2213 11/5/2024 22:25 11/6/2024 16:39 11/7/2024 9:02 CONTRA COSTA Tier 2
404000
Distribution SILVERADO 2104 11/5/2024 19:34 11/7/2024 5:06 11/7/2024 18:04 NAPA Partially Outside
HFTD, Tier 3,
Tier 1, Tier 2
1590 1337 138 79 243 115
Distribution CLOVERDALE 1102 11/5/2024 22:45 11/7/2024 5:06 11/7/2024 12:09 SONOMA, MENDOCINO Tier 3, Tier 2 100 63 16
64 21
Distribution MADISON 1105 11/5/2024 19:56 11/6/2024 20:07 11/7/2024 8:41 YOLO Partially Outside HFTD, Tier 2
632101
Distribution PUEBLO 1104 11/5/2024 20:04 11/7/2024 5:06 11/7/2024 10:14 NAPA Partially Outside HFTD, Tier 2 265 207 39 19 31 19
Distribution MIDDLETOWN
1101 11/5/2024 18:50 11/7/2024 9:35 11/7/2024 13:43
NAPA,
SONOMA,
LAKE
Partially Outside
HFTD, Tier 3,
Tier 2
396 330 60 12 926
Distribution MONTICELLO 1101 11/5/2024 19:36 11/7/2024 5:06 11/7/2024 16:07 NAPA, SOLANO
Partially Outside
HFTD, Tier 3,
Tier 2
1154 942 163 65 165 49
Distribution CLAYTON 2212 11/6/2024 7:00 11/6/2024 18:07 11/7/2024 9:04 CONTRA COSTA
Partially Outside
HFTD, Tier 3,
Tier 2
528 445 78 37 645
Distribution BIG BEND 1101 11/6/2024 7:04 11/7/2024 9:35 11/7/2024 12:46 BUTTE Partially Outside
HFTD, Tier 3,
Tier 2
286 259 25 27 972
Distribution VACAVILLE 1104 11/5/2024 18:45 11/6/2024 15:12 11/7/2024 10:02 SOLANO Partially Outside HFTD, Tier 2 244 205 32 14 50
7 Distribution CLARK ROAD 1102 11/6/2024 7:04 11/7/2024 6:43 11/7/2024 12:39 BUTTE Tier 3 150 135 12 11 433 Distribution MAXWELL 1105 11/5/2024 22:26 11/6/2024 20:07 11/7/2024 10:05 COLUSA Partially Outside HFTD, Tier 2 54 27 18
029
Distribution CALPINE 1144 11/5/2024 17:27 11/7/2024 9:35 11/7/2024 16:13 SONOMA, LAKE
Partially Outside
HFTD, Tier 3,
Tier 2
826000
Distribution SUNOL 1101 11/6/2024 0:10 11/6/2024 19:13 11/7/2024 9:44 ALAMEDA Partially Outside
HFTD, Tier 1,
Tier 3, Tier 2
74 51 20433
Distribution CASTRO VALLEY
1108 11/6/2024 7:53 11/6/2024 15:12 11/6/2024 16:40 ALAMEDA Tier 3 78 61 14 253
Distribution SILVERADO 2102 11/5/2024 19:36 11/7/2024 5:06 11/7/2024 16:54 NAPA Partially Outside
HFTD, Tier 3,
Tier 2
355 196 814 16 78
Distribution NORTH DUBLIN
2103 11/5/2024 19:49 11/6/2024 16:39 11/6/2024 22:02
CONTRA
COSTA,
ALAMEDA
Partially Outside
HFTD, Tier 2 99 77 16
586
Distribution MILPITAS 1109 11/6/2024 0:18 11/6/2024 19:13 11/7/2024 11:39 SANTA
CLARA,
ALAMEDA
Partially Outside
HFTD, Tier 2 311 237 66 15 35
8 Distribution STELLING 1110 11/5/2024 23:13 11/6/2024 13:32 11/7/2024 11:00 SANTA
CLARA,
SANTA CRUZ
Partially Outside
HFTD, Tier 3 201 183 17 15 11
1 Distribution MC KEE 1111 11/6/2024 0:27 11/6/2024 15:12 11/6/2024 17:48 SANTA CLARA Tier 2
532000
Distribution EL CERRITO G 1105 11/6/2024 8:21 11/6/2024 16:39 11/7/2024 9:29 CONTRA
COSTA,
ALAMEDA
Partially Outside
HFTD, Tier 3 11
1 10000
Distribution NAPA 1112 11/6/2024 6:59 11/6/2024 19:13 11/7/2024 9:38 NAPA, SOLANO
Partially Outside
HFTD, Tier 2 110 91 12
637
Distribution OAKLAND K 1104 11/6/2024 8:24 11/6/2024 16:39 11/7/2024 1:00 ALAMEDA Tier 3 228 219 96 220
Distribution SILVERADO 2103 11/5/2024 20:20 11/7/2024 0:06 11/7/2024 14:14 NAPA, SONOMA Tier 3 14
93002
Distribution HIGHLANDS 1102 11/5/2024 22:39 11/7/2024 5:06 11/7/2024 10:02 LAKE Partially Outside
HFTD, Tier 3,
Tier 2
28 2352 110
Distribution VACAVILLE 1109 11/5/2024 18:52 11/6/2024 15:12 11/7/2024 9:13 SOLANO Partially Outside HFTD, Tier 2 161 149 11 27 35
1 Distribution VACA DIXON 1105 11/5/2024 18:45 11/7/2024 5:06 11/7/2024 8:27 SOLANO Partially Outside HFTD, Tier 2 27 24 0 3 8 3
Distribution ROB ROY 2104 11/5/2024 23:11 11/6/2024 13:32 11/6/2024 23:07 SANTA CRUZ Partially Outside HFTD, Tier 3 105 94 10 3 21 1
Distribution OAKLAND X 1106 11/6/2024 8:04 11/6/2024 16:39 11/7/2024 9:18 ALAMEDA Tier 3 11 1 10 0 0 0 Distribution VACAVILLE 1108 11/5/2024 19:00 11/7/2024 5:06 11/7/2024 15:45 NAPA, SOLANO
Partially Outside
HFTD, Tier 2 815 726 67 70 60 22
Distribution SONOMA 1102 11/5/2024 19:53 11/7/2024 5:06 11/7/2024 11:14 SONOMA Partially Outside
HFTD, Tier 3,
Tier 2
108 94 7 1 12 7
Distribution LAMONT 1104 11/6/2024 5:20 11/7/2024 6:43 11/7/2024 9:27 KERN Tier 2 5 0 5 0 0 0 Distribution NAPA 1102 11/5/2024 20:15 11/7/2024 5:06 11/7/2024 9:47 NAPA Partially Outside HFTD, Tier 2 13 7 5 0 0 1
Distribution DUNBAR 1101 11/5/2024 20:16 11/7/2024 5:06 11/7/2024 10:13 SONOMA Partially Outside
HFTD, Tier 3,
Tier 2
206 163 28 1 17 15
Distribution SILVERADO 2105 11/5/2024 19:58 11/7/2024 0:06 11/7/2024 20:36 NAPA, SONOMA Tier 3 13 6 4 0 0 3
Distribution VINEYARD 2108 11/6/2024 0:30 11/6/2024 16:39 11/6/2024 17:42 ALAMEDA Tier 3 6 2 2 0 0 2 Distribution BUCKS CREEK
1103 11/6/2024 7:01 11/7/2024 6:43 11/7/2024 7:40 PLUMAS Tier 3 3 2 1 0 0 0 Distribution ARBUCKLE 1101 11/5/2024 22:30 11/6/2024 20:07 11/7/2024 8:54 COLUSA Outside HFTD 20 5 4 0 1 11 Distribution PUTAH CREEK
1102 11/5/2024 19:35 11/7/2024 5:06 11/7/2024 11:07 YOLO, SOLANO Partially Outside
HFTD, Tier 2 234 174 40 16 17 20
Distribution CORTINA 1101 11/5/2024 22:43 11/6/2024 20:07 11/7/2024 8:24 COLUSA Partially Outside HFTD, Tier 2 17 6 10 0 1 1
Distribution RINCON 1101 11/5/2024 19:52 11/7/2024 0:06 11/7/2024 10:12 SONOMA Partially Outside HFTD, Tier 3 46 34 11 4 8 1
Distribution SONOMA 1106 11/5/2024 19:31 11/7/2024 5:06 11/7/2024 8:13 SONOMA Tier 3 8 3 5 0 0 0 Distribution JAMESON 1105 11/6/2024 7:12 11/6/2024 19:13 11/7/2024 11:48 SOLANO Partially Outside HFTD, Tier 2 449 322 58 14 50 69
Distribution OAKLAND K 1102 11/6/2024 8:40 11/6/2024 16:39 11/7/2024 3:21 CONTRA
COSTA,
ALAMEDA
Partially Outside
HFTD, Tier 3,
Tier 2
1642 1576 66 72 124 0
Distribution ELK CREEK 1101 11/5/2024 22:24 11/6/2024 20:07 11/7/2024 12:24 COLUSA, GLENN
Partially Outside
HFTD, Tier 2 814 670 119 47 184 25
Distribution TASSAJARA 2104 11/5/2024 19:36 11/6/2024 16:39 11/6/2024 17:55 CONTRA
COSTA,
ALAMEDA
Partially Outside
HFTD, Tier 3,
Tier 2
59 48 9 1 6 2
Distribution SWIFT 2110 11/6/2024 0:19 11/6/2024 13:32 11/7/2024 11:04 SANTA
CLARA,
ALAMEDA,
STANISLAUS
Tier 2 109 78 22 3 5 9
Distribution LOS GATOS 1106 11/5/2024 23:14 11/6/2024 13:32 11/6/2024 18:47 SANTA
CLARA,
SANTA CRUZ
Partially Outside
HFTD, Tier 3 172 166 4 14 23 2
Distribution SAN RAMON 2108 11/6/2024 8:22 11/6/2024 16:39 11/7/2024 9:54 CONTRA
COSTA,
ALAMEDA
Partially Outside
HFTD, Tier 3 160 117 43 8 14 0
Distribution MORGAN HILL
2111 11/5/2024 23:19 11/6/2024 13:32 11/6/2024 18:14 SANTA CLARA Partially Outside
HFTD, Tier 3,
Tier 2
368 302 53 23 39 13
Transmission Other 11/5/2024 17:14 11/7/2024 5:06 11/7/2024 7:46 SONOMA Tier 3 1 0 0 0 0 0 Transmission GEYSERS #5-
GEYSERS #3 11/5/2024 18:50 11/7/2024 9:35 11/7/2024 11:47 SONOMA Tier 2 1 0 0 0 0 0 Transmission TULUCAY-NAPA
#1 11/6/2024 7:14 11/6/2024 19:13 11/7/2024 12:13 NAPA, SOLANO Tier 2 0 0 0 0 0 0 Transmission LOWER LAKEHOMESTAKE 11/5/2024 22:03 11/7/2024 5:06 11/7/2024 10:42 LAKE, NAPA Tier 2 1 0 0 0 0 0 Transmission CLEAR LAKEKONOCTI 11/5/2024 22:08 11/7/2024 0:06 11/7/2024 10:48 LAKE Tier 3 0 0 0 0 0 0 Total 21,357 17,896 2,496 1,275 3,295 962
Circuit Name County Structure
Identifier
Tier 2/3 or NonHFTD Damage/ Hazard Type of
Damage/Hazard Description of Damage
Big Bend 1101 Butte 100334899 Tier 3 Damage Vegetation Broken crossarm.
Calistoga 1101 Napa 102247793 Tier 3 Damage Vegetation Broken crossarm.
El Cerrito G 1105 Contra Costa 103966097 Tier 3 Hazard Vegetation Tree branch on line.
Los Gatos 1107 Santa Clara 100543835 Tier 3 Damage Vegetation Tree branch on line.
Los Gatos 1107 Santa Cruz 100520160 Tier 3 Damage Vegetation Broken pole.
Los Gatos 1107 Santa Cruz 100520112 Tier 3 Damage Vegetation Broken conductor.
Redbud 1101 Lake 102161855 Non-HFTD Damage Vegetation Tree branch on line.
Rob Roy 2104 Santa Cruz 101682184 Tier 3 Damage Vegetation Damaged conductor.
Sonoma 1102 Sonoma 101981251 Tier 3 Hazard Vegetation Tree leaning into line.
Sonoma 1102 Sonoma 101981216 Tier 3 Damage Vegetation Damaged conductor.
Sonoma 1103 Sonoma 101995322 Tier 3 Damage Vegetation Broken conductor.
Table C-1. Damages & Hazards Found Within the De-Energized Areas Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST) Alameda County Board President Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Board Vice President Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County County Administrator Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County County Clerk Recorder Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Division Chief Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Alameda County
Division Chief of
Operations/Emergency
Management
Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST
Alameda County EMS Disaster and WMD
Coordinator Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Emergency Preparedness
Manager Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST
Alameda County Fire Chief Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Alameda County General Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Alameda County Main Line Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Alameda County OES Capt Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County OES EOC Lead Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County President of the Board Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Safety & Emergency
Preparedness Manager Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Senior Emergency Services
Coordinator Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Sheriff Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Superintendent of Water
Distribution Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Supervisor Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Technician Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Train Ops Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Alameda County Watch Commander Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Alameda County Water Operations Manager Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County CCA General Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County
Communication Facility American Tower Corporation Tier 3 11/3/2024 12:48 PST Alameda County
Communication Facility AT&T Mobility LLC Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Alameda County
Communication Facility
Cingular Wireless Services,
Inc Tier 3 11/4/2024 12:57 PST
Alameda County
Communication Facility Clearview Systems Inc Tier 3 11/4/2024 12:57 PST Alameda County
Communication Facility Comcast Corporation Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility Comcast Fresno LLC Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility Crown Castle International Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility Global Valley Networks Tier 2 11/3/2024 12:48 PST Alameda County
Communication Facility GTE Mobile Net Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility
GTE Mobile Net of California
LP Tier 3 11/5/2024 8:35 PST
Alameda County
Communication Facility T-Mobile West Corporation Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility T-Mobile West LLC Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility Verizon Tier 3 11/4/2024 12:57 PST Alameda County
Communication Facility Verizon Wireless Tier 2 11/3/2024 12:48 PST Alameda County Emergency
Services Facility City of Oakland Public Works Tier 3 11/5/2024 8:35 PST Alameda County Fremont City Clerk Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont City Leadership Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont City Manager Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont Council Member Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont Deputy Chief Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont Deputy Chief of Police Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont Emergency Services Manager Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont Fire Chief Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont General Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont Mayor Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont OES Duty Officer Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont Police Chief Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont Police Watch Commander Tier 1, Tier 2 11/03/2024 12:35 PST Alameda County Fremont Public Works Director Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County Fremont Vice Mayor Tier 1, Tier 2 11/03/2024 12:34 PST Table D-1. Public Safety Partners Contacted
Alameda County Hayward City Clerk Tier 3 11/03/2024 12:34 PST Alameda County Hayward City Manager Tier 3 11/03/2024 12:34 PST Alameda County Hayward Council Member Tier 3 11/03/2024 12:34 PST Alameda County Hayward Council Member Tier 3 11/03/2024 12:34 PST Alameda County Hayward Fire Chief Tier 3 11/03/2024 12:34 PST Alameda County Hayward Mayor Tier 3 11/03/2024 12:34 PST Alameda County Hayward Mayor Pro Tem Tier 3 11/03/2024 12:34 PST Alameda County Hayward Police Chief Tier 3 11/03/2024 12:34 PST Alameda County Hayward Utilities Operations &
Maintenance Manager Tier 3 11/03/2024 12:34 PST
Alameda County Livermore Chief of Police Tier 2 11/05/2024 18:20 PST Alameda County Livermore City Manager Tier 2 11/05/2024 18:18 PST Alameda County Livermore Council Member Tier 2 11/05/2024 18:20 PST Alameda County Livermore Deputy City Manager Tier 2 11/05/2024 18:20 PST Alameda County Livermore Deputy Fire Chief Tier 2 11/05/2024 18:18 PST Alameda County Livermore Emergency Manager Tier 2 11/05/2024 18:18 PST Alameda County Livermore Mayor Tier 2 11/05/2024 18:18 PST Alameda County Livermore Police Chief Tier 2 11/05/2024 18:18 PST Alameda County Livermore Vice Mayor Tier 2 11/05/2024 18:20 PST Alameda County Oakland Acting Fire Chief Tier 2, Tier 3 11/05/2024 21:05 PST Alameda County Oakland Assistant City Administrator Tier 2, Tier 3 11/05/2024 21:05 PST Alameda County Oakland Chief of Education &
Community Safety Tier 2, Tier 3 11/05/2024 21:04 PST
Alameda County Oakland City Administrator Tier 2, Tier 3 11/05/2024 21:05 PST Alameda County Oakland City Clerk Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County Oakland Communications Center Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County Oakland Council Member Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County Oakland Council Member Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County Oakland Council Member Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County Oakland Council President Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County Oakland Councilmember At-Large Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County Oakland Deputy Mayor Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County Oakland Emergency Services Manager Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County Oakland Mayor Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County Oakland Police Chief (Interim) Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County Other
Facility
City And County of San
Francisco Tier 2 11/3/2024 12:48 PST
Alameda County Other
Facility County of Alameda Tier 2 11/3/2024 12:48 PST
Alameda County Other
Facility Gexpro Tier 2 11/3/2024 12:48 PST
Alameda County Pleasanton Assistant City Manager Tier 3 11/03/2024 12:34 PST Alameda County Pleasanton Assistant To The City
Manager Tier 3 11/03/2024 12:34 PST
Alameda County Pleasanton City Clerk Tier 3 11/03/2024 12:34 PST Alameda County Pleasanton City Manager Tier 3 11/03/2024 12:34 PST Alameda County Pleasanton City Traffic Engineer Tier 3 11/03/2024 12:34 PST Alameda County Pleasanton Council Member Tier 3 11/03/2024 12:34 PST Alameda County Pleasanton Director of Engineering Tier 3 11/03/2024 12:34 PST Alameda County Pleasanton Director of Information
Technology Tier 3 11/03/2024 12:34 PST
Alameda County Pleasanton Director of Library and
Recreation Tier 3 11/03/2024 12:34 PST
Alameda County Pleasanton Director of Operations and
Water Utilities Tier 3 11/03/2024 12:34 PST
Alameda County Pleasanton Emergency Preparedness
Manager Tier 3 11/03/2024 12:34 PST
Alameda County Pleasanton Fire Chief Tier 3 11/03/2024 12:34 PST Alameda County Pleasanton Mayor Tier 3 11/03/2024 12:34 PST Alameda County Pleasanton Non-Emergency Tier 3 11/03/2024 12:34 PST Alameda County Pleasanton Police Chief Tier 3 11/03/2024 12:34 PST Alameda County Pleasanton Public Information Officer Tier 3 11/03/2024 12:34 PST Alameda County Pleasanton Training And Emergency
Services Manager Tier 3 11/03/2024 12:34 PST
Alameda County Pleasanton Vice Mayor Tier 3 11/03/2024 12:34 PST Butte County Admin Analyst II Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Board Chair Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Chief Tier 2, Tier 3 11/03/2024 12:34 PST
Butte County Chief Administrative Officer Tier 2, Tier 3 11/03/2024 12:34 PST Butte County County Clerk-Recorder Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Deputy Chief Tier 2, Tier 3 11/03/2024 12:35 PST Butte County Director Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Division Chief Tier 2, Tier 3 11/03/2024 12:34 PST Butte County General Tier 2, Tier 3 11/03/2024 12:34 PST Butte County General Services Director Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Interim OEMOEM Director Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Lieutenant Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Public Health Director Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Sergeant Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Supervisor Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Vice Chair Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Communication
Facility AT&T Mobility Tier 3 11/3/2024 12:48 PST
Butte County Communication
Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Butte County Emergency
Services Facility County of Butte Tier 3 11/3/2024 12:48 PST Butte County Other Facility California Department of
Forestry Tier 3 11/3/2024 12:48 PST
Colusa County Board Chair HFRA, Tier 2 11/03/2024 12:34 PST Colusa County County Clerk/Recorder HFRA, Tier 2 11/03/2024 12:34 PST Colusa County County Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Deputy Chief HFRA, Tier 2 11/03/2024 12:35 PST Colusa County Director HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Division Chief HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Emergency Service Technician HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Fire Chief HFRA, Tier 2 11/03/2024 12:34 PST Colusa County General HFRA, Tier 2 11/03/2024 12:35 PST Colusa County MHOAC HFRA, Tier 2 11/03/2024 12:35 PST
Colusa County Sheriff HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Vice Chair HFRA, Tier 2 11/03/2024 12:34 PST Colusa County
Communication Facility AT&T Tier 2 11/3/2024 12:48 PST
Colusa County
Communication Facility AT&T Mobility LLC Tier 2 11/3/2024 12:48 PST Colusa County
Communication Facility AT&T Services Inc Tier 2 11/3/2024 12:48 PST Colusa County
Communication Facility
Citizens Telecommunications
of California Inc. Tier 2 11/3/2024 12:48 PST
Colusa County
Communication Facility
Frontier Communications
Corporation DIP Tier 2 11/3/2024 12:48 PST
Colusa County
Communication Facility
GTE Mobile Net of California
LP Tier 2 11/3/2024 12:48 PST
Colusa County Emergency
Services Facility
California Department of
Forestry Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Colusa County Emergency
Services Facility County of Colusa Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Colusa County Emergency
Services Facility
Indian Valley - Bear Valley
Fire Protection District Non-HFTD or Non-HFRA; with 11/3/2024 12:49 PST Colusa County Emergency
Services Facility
Indian Valley Fire Protection
District Non-HFTD or Non-HFRA; with 11/3/2024 12:49 PST Colusa County Energy Sector
Facility City of Santa Clara Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Colusa County Energy Sector
Facility
Western Area Power
Administration Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Colusa County Tribal Chairperson HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Water and
Waste Water Facility
California Department of
Forestry Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Colusa County Water and
Waste Water Facility County of Colusa Tier 2 11/3/2024 12:48 PST Contra Costa County Board Chair Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Board Vice Chair Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Chair of The Board Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Chief of Staff Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County County Administrator Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County County Clerk Recorder Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Deputy Fire Chief, Mutual Aid
Coordinator Tier 2, Tier 3 11/03/2024 12:34 PST
Contra Costa County Duty Officer Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Duty Officer - 24/7 Staff Call
Line Tier 2, Tier 3 11/03/2024 12:34 PST
Contra Costa County Emergency Manager Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Emergency Preparedness
Manager Tier 2, Tier 3 11/03/2024 12:35 PST
Contra Costa County Fire Chief Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County OES Warning System Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Sheriff Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Supervisor Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County
CCACCA General Tier 2, Tier 3 11/03/2024 12:34 PST
Contra Costa County Clayton City Clerk Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Clayton City Manager Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Clayton Council Member Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Clayton Council Member Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Clayton Fire Chief Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Clayton Interim City Manager Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Clayton Mayor Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Clayton Non-Emergency Tier 2, Tier 3 11/03/2024 12:35 PST Contra Costa County Clayton Police Chief Tier 2, Tier 3 11/03/2024 12:35 PST Contra Costa County Clayton Vice Mayor Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County
Communication Facility American Tower Corporation Tier 3 11/4/2024 12:57 PST Contra Costa County
Communication Facility AT&T Mobility LLC Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility AT&T Pacific Bell Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility City of Concord Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Contra Costa County
Communication Facility Comcast Fresno LLC Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Contra Costa County
Communication Facility County of Contra Costa Tier 3 11/3/2024 12:48 PST Contra Costa County
Communication Facility Crown Castle International Tier 3 11/04/2024 12:58 PST Contra Costa County
Communication Facility
GTE Mobile Net of California
LP Tier 3, Tier 2 11/3/2024 12:48 PST
Contra Costa County
Communication Facility SBASBA Towers Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility Sprint Corporation Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility T-Mobile West Corporation Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility T-Mobile West LLC Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility
TCITCI Cablevison of Walnut
Creek Non-HFTD or Non-HFRA; with 11/4/2024 12:57 PST
Contra Costa County
Communication Facility U S Coast Guard Tier 3 11/3/2024 12:48 PST Contra Costa County
Communication Facility Verizon Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility Verizon Wireless Tier 2 11/3/2024 12:48 PST Contra Costa County Concord City Clerk Tier 2 11/03/2024 12:35 PST Contra Costa County Concord City Manager Tier 2 11/03/2024 12:34 PST Contra Costa County Concord Council Member Tier 2 11/03/2024 12:34 PST Contra Costa County Concord Emergency Services
Coordinator Tier 2 11/03/2024 12:34 PST
Contra Costa County Concord Fire Chief Tier 2 11/03/2024 12:34 PST Contra Costa County Concord Mayor Tier 2 11/03/2024 12:34 PST Contra Costa County Concord Non-Emergency Tier 2 11/03/2024 12:35 PST Contra Costa County Concord Police Chief Tier 2 11/03/2024 12:34 PST Contra Costa County
Emergency Services Facility
California Department of
Forestry Tier 2 11/3/2024 12:48 PST
Contra Costa County
Emergency Services Facility County of Contra Costa Tier 3 11/3/2024 12:48 PST Contra Costa County
Emergency Services Facility
San Ramon Valley Fire
District Tier 3 11/3/2024 12:48 PST
Contra Costa County
Government - Jail Facility County of Contra Costa Tier 3, Tier 2 11/3/2024 12:48 PST Contra Costa County Lafayette City Clerk Tier 3 11/04/2024 12:39 PST Contra Costa County Lafayette City Manager Tier 3 11/04/2024 12:39 PST Contra Costa County Lafayette Communications Analyst Tier 3 11/04/2024 12:39 PST Contra Costa County Lafayette
Communications
Analyst/Public Information
Officer
Tier 3 11/04/2024 12:39 PST
Contra Costa County Lafayette Council Member Tier 3 11/04/2024 12:39 PST Contra Costa County Lafayette Councilmember Tier 3 11/04/2024 12:39 PST Contra Costa County Lafayette Mayor Tier 3 11/04/2024 12:39 PST Contra Costa County Lafayette Police Chief Tier 3 11/04/2024 12:39 PST Contra Costa County Lafayette Vice Mayor Tier 3 11/04/2024 12:39 PST Contra Costa County Moraga Chief of Police Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Moraga Council Member Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Moraga Emergency Preparedness
Coordinator Tier 2, Tier 3 11/04/2024 12:40 PST
Contra Costa County Moraga Fire Chief Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Moraga Interim Town Clerk Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Moraga Mayor Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Moraga OES Director Tier 2, Tier 3 11/04/2024 12:40 PST Contra Costa County Moraga Town Manager Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Moraga Vice Mayor Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Other
Facility Astound Broadband LLC Tier 2 11/4/2024 12:57 PST Contra Costa County Other
Facility Western States Teleport Tier 3 11/5/2024 8:35 PST Contra Costa County Pittsburg Chief of Police Tier 2 11/03/2024 12:34 PST Contra Costa County Pittsburg City Clerk Tier 2 11/03/2024 12:34 PST Contra Costa County Pittsburg City Manager Tier 2 11/03/2024 12:34 PST Contra Costa County Pittsburg Council Member Tier 2 11/03/2024 12:34 PST Contra Costa County Pittsburg Emergency Tier 2 11/03/2024 12:35 PST Contra Costa County Pittsburg Fire Chief Tier 2 11/03/2024 12:35 PST Contra Costa County Pittsburg Mayor Tier 2 11/03/2024 12:34 PST Contra Costa County Pittsburg Non-Emergency Tier 2 11/03/2024 12:35 PST Contra Costa County Pittsburg Vice Mayor Tier 2 11/03/2024 12:34 PST Contra Costa County San
Ramon Chief of Police Non-HFTD or Non-HFRA; with 11/04/2024 12:39 PST Contra Costa County San
Ramon City Clerk Non-HFTD or Non-HFRA; with 11/04/2024 12:39 PST Contra Costa County San
Ramon Council Member Non-HFTD or Non-HFRA; with 11/04/2024 12:39 PST Contra Costa County San
Ramon Emergency Preparedness Non-HFTD or Non-HFRA; with 11/04/2024 12:39 PST Contra Costa County San
Ramon Engineering Specialist Non-HFTD or Non-HFRA; with 11/04/2024 12:39 PST Contra Costa County San
Ramon Fire Chief Non-HFTD or Non-HFRA; with 11/04/2024 12:39 PST Contra Costa County San
Ramon Mayor Non-HFTD or Non-HFRA; with 11/04/2024 12:39 PST Contra Costa County San
Ramon Public Works Director Non-HFTD or Non-HFRA; with 11/04/2024 12:39 PST Contra Costa County San
Ramon Vice Mayor Non-HFTD or Non-HFRA; with 11/04/2024 12:39 PST Contra Costa County Walnut
Creek Assistant City Manager Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Walnut
Creek Chief of Police Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Walnut
Creek City Clerk Tier 2, Tier 3 11/04/2024 12:39 PST
Contra Costa County Walnut
Creek City Manager Tier 2, Tier 3 11/04/2024 12:39 PST
Contra Costa County Walnut
Creek Communications Manager Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Walnut
Creek Council Member Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Walnut
Creek Council Member Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Walnut
Creek Deputy City Manager Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Walnut
Creek Emergency Services Manager Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County Walnut
Creek Mayor Pro Tem Tier 2, Tier 3 11/04/2024 12:39 PST Glenn County CAO HFRA, Tier 2 11/03/2024 12:34 PST
Glenn County County Administrative Officer HFRA, Tier 2 11/03/2024 12:34 PST Glenn County Deputy Director OES HFRA, Tier 2 11/03/2024 12:34 PST Glenn County Director of Public Works
Agency HFRA, Tier 2 11/03/2024 12:34 PST
Glenn County Fire Chief HFRA, Tier 2 11/03/2024 12:34 PST Glenn County General HFRA, Tier 2 11/03/2024 12:34 PST
Glenn County Sheriff HFRA, Tier 2 11/03/2024 12:34 PST
Glenn County Communication
Facility American Tower Corporation Tier 2 11/3/2024 12:48 PST Glenn County Communication
Facility AT&T Services Inc HFRA, Tier 2 11/3/2024 12:48 PST Glenn County Communication
Facility
GTE Mobile Net of California
LP HFRA 11/3/2024 12:48 PST
Glenn County Communication
Facility Verizon Tier 2 11/3/2024 12:48 PST
Glenn County Emergency
Services Facility County of Glenn Tier 2 11/3/2024 12:48 PST Glenn County Emergency
Services Facility Elk Creek Fire District Tier 2 11/3/2024 12:48 PST Glenn County Energy Sector
Facility City of Santa Clara HFRA 11/3/2024 12:48 PST
Glenn County Orland City Clerk HFRA 11/03/2024 12:34 PST Glenn County Orland City Manager HFRA 11/03/2024 12:34 PST Glenn County Orland Fire Chief HFRA 11/03/2024 12:34 PST Glenn County Orland General HFRA 11/03/2024 12:35 PST
Glenn County Orland Public Works Director HFRA 11/03/2024 12:34 PST Glenn County Other Facility US Army Corps of Engineers HFRA 11/3/2024 12:48 PST Glenn County Tribal Interim Tribal Secretary HFRA, Tier 2 11/03/2024 12:34 PST Glenn County Tribal Tribal Administrator HFRA, Tier 2 11/03/2024 12:34 PST Glenn County Water and
Waste Water Facility Elk Creek Community Service Tier 2 11/3/2024 12:48 PST Glenn County Water and
Waste Water Facility US Army Corps of Engineers HFRA 11/3/2024 12:48 PST Kern County Board Chair HFRA, Tier 2 11/03/2024 12:34 PST Kern County County Administrative Officer HFRA, Tier 2 11/03/2024 12:34 PST Kern County County Clerk HFRA, Tier 2 11/03/2024 12:34 PST Kern County Emergency HFRA, Tier 2 11/03/2024 12:35 PST Kern County Emergency Supervisor HFRA, Tier 2 11/03/2024 12:35 PST Kern County Fire Chief HFRA, Tier 2 11/03/2024 12:34 PST Kern County MHOAC HFRA, Tier 2 11/03/2024 12:34 PST
Kern County Manager HFRA, Tier 2 11/03/2024 12:34 PST
Kern County Sheriff HFRA, Tier 2 11/03/2024 12:34 PST
Kern County Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Kern County Communication
Facility AT&T Mobility LLC Tier 2 11/3/2024 12:48 PST
Kern County Communication
Facility AT&T Services Inc Tier 2 11/3/2024 12:48 PST
Kern County Communication
Facility T-Mobile West LLC Tier 2 11/3/2024 12:48 PST
Kern County Communication
Facility Verizon Tier 2 11/3/2024 12:48 PST
Kern County Emergency
Services Facility California Highway Patrol Tier 2 11/3/2024 12:48 PST Kern County Emergency
Services Facility County of Kern Tier 2 11/3/2024 12:48 PST Kern County Other Facility Crown Castle USA Inc Tier 2 11/3/2024 12:48 PST Kern County Water And Waste
Water Facility Lebec County Water District Tier 2 11/3/2024 12:48 PST Lake County Battalion Chief Tier 2, Tier 3 11/03/2024 12:35 PST Lake County Board Chair Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Chair of The Board Tier 2, Tier 3 11/03/2024 12:34 PST Lake County City Manager Tier 2, Tier 3 11/03/2024 12:35 PST Lake County Council Member Tier 2, Tier 3 11/03/2024 12:34 PST Lake County County Administrative Officer Tier 2, Tier 3 11/03/2024 12:34 PST Lake County County Supervisor, District 4 Tier 2, Tier 3 11/03/2024 12:35 PST Lake County Dispatch Tier 2, Tier 3 11/03/2024 12:34 PST Lake County District 3 County Supervisor Tier 2, Tier 3 11/03/2024 12:34 PST Lake County District 5 Supervisor Tier 2, Tier 3 11/03/2024 12:35 PST Lake County District Supervisor Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Emergency Services Manager Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Fire Chief Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Health Services Director Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Lieutenant Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Mayor Tier 2, Tier 3 11/03/2024 12:34 PST
Lake County Sheriff Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Communication
Facility AT&T Mobility LLC Tier 2 11/3/2024 12:48 PST
Lake County Communication
Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Lake County Communication
Facility Mediacom California LLC Tier 2 11/3/2024 12:48 PST Lake County Communication
Facility Verizon Tier 2 11/3/2024 12:48 PST
Lake County Communication
Facility Verizon Wireless Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Lake County Communication
Facility Williams Communication LLC Tier 2 11/3/2024 12:48 PST Lake County Emergency
Services Facility
Northshore Fire Protection
District Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Lake County Other Facility Middletown Rancheria Twin
Pine Casino Tier 2 11/3/2024 12:48 PST
Lake County Tribal Chairman Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Tribal Representative Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Tribal Secretary Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Tribal Treasurer Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Tribal Tribal Administrator Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Tribal Vice Chairman Tier 2, Tier 3 11/03/2024 12:34 PST Mendocino County Acting Emergency Services
Coordinator Tier 3 11/03/2024 12:34 PST
Mendocino County Board Chair Tier 3 11/03/2024 12:34 PST Mendocino County Board Vice Chair Tier 3 11/03/2024 12:34 PST Mendocino County County
Clerk/Assessor/Recorder Tier 3 11/03/2024 12:34 PST
Mendocino County County Supervisor Tier 3 11/03/2024 12:34 PST Mendocino County County Supervisor Tier 3 11/03/2024 12:34 PST Mendocino County Fire Chief Tier 3 11/03/2024 12:34 PST Mendocino County Interim County Executive
Officer Tier 3 11/03/2024 12:34 PST
Mendocino County Lieutenant Tier 3 11/03/2024 12:34 PST Mendocino County Local Cal Fire Tier 3 11/03/2024 12:34 PST Mendocino County MHOAC Tier 3 11/03/2024 12:34 PST
Mendocino County OES Coordinator Tier 3 11/03/2024 12:34 PST Mendocino County Sheriff Tier 3 11/03/2024 12:34 PST
Mendocino County Supervisor Tier 3 11/03/2024 12:34 PST Mendocino County CCA General Tier 3 11/03/2024 12:34 PST Napa County Board Chair Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County County Clerk/Recorder Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Emergency Services Officer Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Fire Chief Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County GIS Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County General Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Interim County Executive
Officer Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST
Napa County MHOAC Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Napa County Sheriff Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Supervisor Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Under-Sheriff Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Calistoga Fire Chief Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Calistoga Mayor Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Calistoga Police Chief Tier 2, Tier 3 11/03/2024 12:34 PST Napa County CCA General Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Communication
Facility AT&T Mobility LLC Tier 3, Tier 2 11/3/2024 12:48 PST Napa County Communication
Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Napa County Communication
Facility California Highway Patrol Tier 2 11/3/2024 12:48 PST Napa County Communication
Facility Comcast Tier 3 11/3/2024 12:48 PST
Napa County Communication
Facility
GTE Mobile Net of California
LP Tier 2 11/3/2024 12:48 PST
Napa County Communication
Facility T-Mobile West Corporation Tier 3 11/3/2024 12:48 PST Napa County Emergency
Services Facility
California Department of
Forestry Tier 3 11/3/2024 12:48 PST
Napa County Emergency
Services Facility County of Napa Tier 3, Tier 2 11/3/2024 12:48 PST Napa County Emergency
Services Facility
Napa County Department of
Public Works Non-HFTD or Non-HFRA; with 11/3/2024 12:49 PST Napa County Napa City Clerk Tier 2 11/04/2024 12:39 PST Napa County Napa City Manager Tier 2 11/04/2024 12:39 PST Napa County Napa Council Member Tier 2 11/04/2024 12:39 PST Napa County Napa Dispatch Center Tier 2 11/04/2024 12:39 PST Napa County Napa Executive Director Tier 2 11/04/2024 12:40 PST Napa County Napa Fire Chief Tier 2 11/04/2024 12:39 PST Napa County Napa General Tier 2 11/04/2024 12:40 PST
Napa County Napa Mayor Tier 2 11/04/2024 12:39 PST
Napa County Napa Police Chief Tier 2 11/04/2024 12:39 PST Napa County Napa Vice Mayor Tier 2 11/04/2024 12:39 PST Napa County Other Facility California Department of
Forestry Tier 2 11/4/2024 12:57 PST
Napa County Saint Helena City Manager Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Saint Helena Fire Chief Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Water And
Waste Water Facility
California Department of
Forestry Tier 3 11/3/2024 12:48 PST
Napa County Water And
Waste Water Facility City of Napa Tier 2 11/3/2024 12:48 PST Napa County Yountville City Manager Non-HFTD or Non-HFRA; with 11/04/2024 12:39 PST Napa County Yountville Parks And Rec Director Non-HFTD or Non-HFRA; with 11/04/2024 12:39 PST Plumas County CAO Tier 3 11/03/2024 12:34 PST
Plumas County County Administrative Officer Tier 3 11/03/2024 12:34 PST Plumas County County Clerk-RecorderRegistrar Tier 3 11/03/2024 12:34 PST Plumas County Director Tier 3 11/03/2024 12:34 PST
Plumas County Director of Nursing Tier 3 11/03/2024 12:34 PST Plumas County Fire Chief Tier 3 11/03/2024 12:34 PST
Plumas County
Program Division ChiefEmergency Preparedness
Office
Tier 3 11/03/2024 12:34 PST
Plumas County Sheriff Tier 3 11/03/2024 12:34 PST
Plumas County Supervisor Tier 3 11/03/2024 12:34 PST
Plumas County
Communication Facility Sprint Corporation Tier 3 11/3/2024 12:48 PST Santa Clara County Assistant Chief/Assistant
Director/MHOAC HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Board President HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Board Vice Chair HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Chief Operating Officer HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County County Clerk HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County County Executive Officer HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County County Supervisor HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Deputy CEO HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Deputy Director HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Director HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Director of Emergency
Management HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST
Santa Clara County Duty Officer HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Emergency HFRA, Tier 2, Tier 3 11/03/2024 12:35 PST Santa Clara County Emergency Preparedness
Manager HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST
Santa Clara County Fire Chief HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County General HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Main Line HFRA, Tier 2, Tier 3 11/03/2024 12:35 PST Santa Clara County Non-Emergency HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Policy Director - Office of
Supervisor Simitian HFRA, Tier 2, Tier 3 11/03/2024 12:35 PST Santa Clara County Public Health Officer HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Sheriff HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Supervisor HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Train Ops HFRA, Tier 2, Tier 3 11/03/2024 12:35 PST Santa Clara County Watch Commander HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County CCA General HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County
Communication Facility American Tower Corporation Tier 3 11/3/2024 12:48 PST Santa Clara County
Communication Facility AT&T Mobility LLC Tier 3 11/3/2024 12:48 PST Santa Clara County
Communication Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Santa Clara County
Communication Facility
California Department of
Forestry Tier 2 11/5/2024 8:35 PST
Santa Clara County
Communication Facility
Comcast Cable
Communications
Management, LLC
Non-HFTD or Non-HFRA; with 11/4/2024 12:57 PST
Santa Clara County
Communication Facility Comcast of California Tier 2 11/3/2024 12:48 PST Santa Clara County
Communication Facility Crown Castle International Tier 2 11/3/2024 12:48 PST Santa Clara County
Communication Facility
Frontier Communications
Corporation Dip Tier 3, Tier 2 11/3/2024 12:48 PST
Santa Clara County
Communication Facility Global Valley Networks Tier 2 11/5/2024 8:35 PST Santa Clara County
Communication Facility GTE of California Tier 3 11/4/2024 12:57 PST Santa Clara County
Communication Facility Heritage Cablevision Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Santa Clara County
Communication Facility Southbay Cablevision Tier 2 11/4/2024 12:57 PST Santa Clara County
Communication Facility Verizon Tier 3 11/3/2024 12:48 PST Santa Clara County
Communication Facility Verizon Wireless Tier 2 11/3/2024 12:48 PST Santa Clara County Emergency
Services Facility
California Department of
Forestry Tier 3 11/4/2024 12:57 PST
Santa Clara County Emergency
Services Facility Las Cumbres Assoc Tier 3 11/4/2024 12:57 PST Santa Clara County Milpitas City Clerk Tier 2 11/03/2024 12:34 PST Santa Clara County Milpitas City Manager Tier 2 11/03/2024 12:34 PST Santa Clara County Milpitas Council Member Tier 2 11/03/2024 12:34 PST Santa Clara County Milpitas Deputy City Manager Tier 2 11/03/2024 12:34 PST Santa Clara County Milpitas Emergency Tier 2 11/03/2024 12:34 PST Santa Clara County Milpitas Fire Chief Tier 2 11/03/2024 12:34 PST Santa Clara County Milpitas Mayor Tier 2 11/03/2024 12:34 PST Santa Clara County Milpitas Non-Emergency Tier 2 11/03/2024 12:35 PST Santa Clara County Milpitas Police Chief Tier 2 11/03/2024 12:34 PST Santa Clara County Milpitas Public Works Director Tier 2 11/03/2024 12:34 PST Santa Clara County Milpitas Vice Mayor Tier 2 11/03/2024 12:34 PST Santa Clara County Other
Facility
California Department of
Forestry Tier 3 11/3/2024 12:48 PST
Santa Clara County Other
Facility D B Leeson & B S Leeson Tier 3 11/3/2024 12:48 PST Santa Clara County Other
Facility US National Weather Service Tier 3 11/3/2024 12:48 PST Santa Clara County San Jose Acting Director HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Assistant City Manager HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Assistant Director HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Chief of Staff HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose City Manager HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Communications Officer HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Council Member HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Deputy City Manager HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Deputy Director HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Director Clean Energy HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Director PRNS HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Director, Office of Emergency Management HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST
Santa Clara County San Jose Fire Chief HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Mayor HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Police Chief HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San Jose Senior Advisor HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Cruz County ADEC Tier 3 11/03/2024 12:34 PST
Santa Cruz County Assistant CAO Tier 3 11/03/2024 12:34 PST Santa Cruz County Board Chair Tier 3 11/03/2024 12:34 PST Santa Cruz County Board Vice Chair Tier 3 11/03/2024 12:34 PST Santa Cruz County Communications Director Tier 3 11/03/2024 12:34 PST Santa Cruz County County Administrative Officer Tier 3 11/03/2024 12:34 PST Santa Cruz County Emergency Coordinator Tier 3 11/03/2024 12:34 PST Santa Cruz County Fire Chief Tier 3 11/03/2024 12:34 PST Santa Cruz County MHOAC Tier 3 11/03/2024 12:35 PST
Santa Cruz County Main Office Tier 3 11/03/2024 12:35 PST Santa Cruz County Non-Emergency Tier 3 11/03/2024 12:35 PST Santa Cruz County OES Duty Officer Tier 3 11/03/2024 12:34 PST Santa Cruz County Sheriff Tier 3 11/03/2024 12:34 PST
Santa Cruz County Supervisor Tier 3 11/03/2024 12:34 PST Santa Cruz County Undersheriff Tier 3 11/03/2024 12:34 PST Santa Cruz County CCA General Tier 3 11/03/2024 12:34 PST Santa Cruz County
Communication Facility Comcast Cable Tier 3 11/3/2024 12:48 PST Santa Cruz County Other
Facility
California Department of
Forestry Tier 3 11/3/2024 12:48 PST
Solano County Board Chair HFRA, Tier 2 11/03/2024 12:34 PST Solano County County Administrator HFRA, Tier 2 11/03/2024 12:34 PST Solano County County Clerk HFRA, Tier 2 11/03/2024 12:34 PST Solano County Dispatch HFRA, Tier 2 11/03/2024 12:35 PST Solano County Emergency HFRA, Tier 2 11/03/2024 12:34 PST Solano County Fire Chief HFRA, Tier 2 11/03/2024 12:34 PST Solano County MHOAC - EMS Administrator HFRA, Tier 2 11/03/2024 12:34 PST Solano County Sheriff HFRA, Tier 2 11/03/2024 12:34 PST Solano County Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Solano County CCA General HFRA, Tier 2 11/03/2024 12:34 PST Solano County
Communication Facility American Tower Corp Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility American Tower Corporation Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility AT&T Mobility LLC Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility AT&T Services Inc Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility AT&T Wireless Service LLC HFRA 11/3/2024 12:48 PST Solano County
Communication Facility
Comcast Cable
Communications Management
LLC
Tier 2 11/3/2024 12:48 PST
Solano County
Communication Facility Comcast Fresno LLC Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility Comcast of California Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility Crown Castle International Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility T-Mobile West Corporation Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility TCI Tier 2 11/3/2024 12:48 PST
Solano County
Communication Facility TCI of Vacaville Non-HFTD or Non-HFRA; with 11/4/2024 12:57 PST Solano County
Communication Facility Verizon Tier 2 11/3/2024 12:48 PST Solano County Emergency
Services Facility County of Solano Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Solano County Emergency
Services Facility Suisun Fire Protection District Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Solano County Emergency
Services Facility
Vacaville Fire Protection
District Tier 2 11/3/2024 12:48 PST
Solano County Fairfield City Clerk Tier 2 11/03/2024 12:34 PST Solano County Fairfield City Manager Tier 2 11/03/2024 12:34 PST Solano County Fairfield Council Member Tier 2 11/03/2024 12:34 PST Solano County Fairfield Councilmember Tier 2 11/03/2024 12:34 PST Solano County Fairfield Emergency Tier 2 11/03/2024 12:35 PST Solano County Fairfield Fire Chief Tier 2 11/03/2024 12:34 PST Solano County Fairfield General Tier 2 11/03/2024 12:35 PST Solano County Fairfield Mayor Tier 2 11/03/2024 12:34 PST Solano County Fairfield Police Chief Tier 2 11/03/2024 12:34 PST Solano County Fairfield Vice Mayor Tier 2 11/03/2024 12:34 PST Solano County Other Facility AT&T Services Inc Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Solano County Vacaville Assistant City Manager HFRA, Tier 2 11/03/2024 12:34 PST Solano County Vacaville Chief of Police HFRA, Tier 2 11/03/2024 12:34 PST Solano County Vacaville City Clerk HFRA, Tier 2 11/03/2024 12:34 PST Solano County Vacaville City Manager HFRA, Tier 2 11/03/2024 12:34 PST Solano County Vacaville Council Member HFRA, Tier 2 11/03/2024 12:34 PST Solano County Vacaville Emergency HFRA, Tier 2 11/03/2024 12:35 PST Solano County Vacaville General HFRA, Tier 2 11/03/2024 12:35 PST Solano County Vacaville Mayor HFRA, Tier 2 11/03/2024 12:34 PST Solano County Vacaville Utilities Operations and
Maintenance Manager HFRA, Tier 2 11/03/2024 12:35 PST
Solano County Vacaville Vice Mayor HFRA, Tier 2 11/03/2024 12:34 PST Sonoma County 1st District Sonoma County
Supervisor Tier 2, Tier 3 11/03/2024 12:35 PST
Sonoma County Board Chair Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Board Chair Pro Tem Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Board Vice Chair Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Community Alert & Warning
Manager Tier 2, Tier 3 11/03/2024 12:35 PST
Sonoma County Deputy Director Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Director Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Division Chief Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County EMS Tier 2, Tier 3 11/03/2024 12:34 PST
Sonoma County EMS Dispatch Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Fire Captain Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County MHOAC Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Main Office Tier 2, Tier 3 11/03/2024 12:35 PST Sonoma County Sheriff Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Sheriff Dispatch Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Sheriff's Liaison Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Staff Duty Officer Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Supervisor Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County CCA General Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County
Communication Facility AT&T Tier 3 11/4/2024 12:57 PST
Sonoma County
Communication Facility AT&T Mobility LLC Tier 3, Tier 2 11/3/2024 12:48 PST Sonoma County
Communication Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Sonoma County
Communication Facility California Highway Patrol Tier 2 11/3/2024 12:48 PST Sonoma County
Communication Facility Comcast Fresno LLC Tier 3 11/3/2024 12:48 PST Sonoma County
Communication Facility
Frontier Communications
Corporation Dip Tier 3 11/3/2024 12:48 PST
Sonoma County
Communication Facility
T Mobile West A Delaware
Corp Tier 3 11/3/2024 12:48 PST
Sonoma County
Communication Facility T-Mobile USA Tier 3 11/3/2024 12:48 PST Sonoma County
Communication Facility T-Mobile West LLC Tier 3 11/3/2024 12:48 PST Sonoma County
Communication Facility Verizon Tier 3 11/3/2024 12:48 PST Sonoma County Emergency
Services Facility Sonoma County Fire District Tier 3 11/4/2024 12:58 PST Sonoma County Emergency
Services Facility Sonoma Valley Fire District Tier 3 11/3/2024 12:48 PST Sonoma County Other Facility City of Petaluma Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Sonoma County Santa Rosa Chief of Police Tier 3 11/03/2024 12:34 PST Sonoma County Santa Rosa City Council Member Tier 3 11/03/2024 12:34 PST Sonoma County Santa Rosa Council Member Tier 3 11/03/2024 12:34 PST Sonoma County Santa Rosa Deputy Emergency Manager Tier 3 11/03/2024 12:34 PST Sonoma County Santa Rosa Division Chief Fire Marshal Tier 3 11/03/2024 12:34 PST Sonoma County Santa Rosa Mayor Tier 3 11/03/2024 12:34 PST Sonoma County Santa Rosa Police Chief Tier 3 11/03/2024 12:34 PST Sonoma County Santa Rosa Vice Mayor Tier 3 11/03/2024 12:34 PST Stanislaus County Board Chair HFRA 11/03/2024 12:34 PST Stanislaus County Chief Executive Officer HFRA 11/03/2024 12:34 PST Stanislaus County County Clerk Recorder HFRA 11/03/2024 12:34 PST Stanislaus County EMS Duty Officer HFRA 11/03/2024 12:34 PST Stanislaus County Emergency Manager HFRA 11/03/2024 12:34 PST Stanislaus County Fire Chief HFRA 11/03/2024 12:34 PST
Stanislaus County Health Officer HFRA 11/03/2024 12:34 PST Stanislaus County MHOAC HFRA 11/03/2024 12:35 PST
Stanislaus County Public Health Duty Officer HFRA 11/03/2024 12:35 PST Stanislaus County Sheriff HFRA 11/03/2024 12:34 PST
Stanislaus County Supervisor HFRA 11/03/2024 12:34 PST
Stanislaus County
Communication Facility
Federal Bureau of
Investigation HFRA 11/3/2024 12:48 PST
Tehama County Chief Administrator HFRA, Tier 2 11/03/2024 12:34 PST Tehama County Communications Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Tehama County County Clerk / Recorder HFRA, Tier 2 11/03/2024 12:34 PST Tehama County Lieutenant And OES Manager HFRA, Tier 2 11/03/2024 12:34 PST Tehama County OES Director HFRA, Tier 2 11/03/2024 12:34 PST Tehama County Sheriff HFRA, Tier 2 11/03/2024 12:34 PST Tehama County
Communication Facility AT&T Mobility Tier 2 11/3/2024 12:48 PST Tehama County
Communication Facility AT&T Services Inc Tier 2 11/3/2024 12:48 PST Tehama County
Communication Facility Ducor Telephone Co Tier 2 11/3/2024 12:48 PST Tehama County
Communication Facility Ducor Telephone Corp Tier 2 11/3/2024 12:48 PST Tehama County Corning City Clerk Tier 2 11/03/2024 12:34 PST Tehama County Corning City Manager Tier 2 11/03/2024 12:34 PST Tehama County Corning Police Chief Tier 2 11/03/2024 12:34 PST Tehama County Emergency
Services Facility
California Department of
Forestry Tier 2 11/3/2024 12:48 PST
Tehama County Government -
Jail Facility
California Department of
Corrections Tier 2 11/3/2024 12:48 PST
Tehama County Other Facility Volunteer Chief Tier 2 11/3/2024 12:48 PST Tehama County Red Bluff Chief of Police Tier 2 11/03/2024 12:34 PST Tehama County Red Bluff City Manager Tier 2 11/03/2024 12:34 PST Yolo County Board Chair HFRA, Tier 2 11/03/2024 12:34 PST Yolo County Board Vice Chair HFRA, Tier 2 11/03/2024 12:34 PST Yolo County County Administrator HFRA, Tier 2 11/03/2024 12:34 PST Yolo County County Clerk-Recorder HFRA, Tier 2 11/03/2024 12:34 PST Yolo County County OES Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Yolo County Deputy County Administrator HFRA, Tier 2 11/03/2024 12:34 PST Yolo County Dispatch HFRA, Tier 2 11/03/2024 12:35 PST
Yolo County EMS Administrator HFRA, Tier 2 11/03/2024 12:34 PST Yolo County Fire Chief HFRA, Tier 2 11/03/2024 12:34 PST Yolo County Non-Emergency HFRA, Tier 2 11/03/2024 12:35 PST Yolo County Sheriff HFRA, Tier 2 11/03/2024 12:34 PST
Yolo County Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Yolo County CCA General HFRA, Tier 2 11/03/2024 12:34 PST Yolo County Communication
Facility AT&T Mobility LLC Tier 2 11/3/2024 12:48 PST
Yolo County Communication
Facility AT&T Services Inc Non-HFTD or Non-HFRA; with 11/3/2024 12:48 PST Yolo County Communication
Facility
GTE Mobile Net of California
LP Tier 2 11/3/2024 12:48 PST
Yolo County Tribal Assistant Director Facilities &
Infrastructure HFRA, Tier 2 11/04/2024 12:39 PST
Yolo County Tribal Cache Creek Casino Resort
Director of Facilities HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Cache Creek Casino Resort
General Manager/Coo HFRA, Tier 2 11/04/2024 12:39 PST
Yolo County Tribal Cache Creek Casino
Resort/Chief Financial Officer HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Director of Communications HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Director of Facilities &
Infrastructure HFRA, Tier 2 11/04/2024 12:39 PST
Yolo County Tribal Director of Security HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Fire Department Battalion
Chiefs HFRA, Tier 2 11/04/2024 12:39 PST
Yolo County Tribal Fire Department Fire Chief HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Health Representative HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Tribal Chairman HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Yocha Dehe Wintun Nation
Director - Tribal Administrator HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Yocha Dehe And Cache Creek
Casino Resort Security HFRA, Tier 2 11/04/2024 12:39 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
Day 1
11-5
Day 2
11-6
Day 3
11-7
Day 4
11-8
1 Alameda Costco Wholesale Livermore
2800
Independence
Dr
18:00-
22:00 08:00 – 22:00 8:00 – 13:00 No 154 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 2 Alameda Formosan United Methodist Church 788 Lewelling Blvd
18:00-
22:00 08:00 – 22:00 8:00 – 13:00 No 8 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 3 Alameda Acts Full Gospel Church 1034 66th Ave No 08:00 – 22:00 8:00 – 13:00 No 127 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 4 Butte Concow Elementary School 11679 Nelson
Bar Rd
18:00-
22:00 08:00 – 22:00 8:00 – 14:30 No 37 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 5 Colusa Stonyford Community Hall 229 Market St 16:00–
22:00 08:00 – 22:00 8:00 – 14:30 No 152 Indoor
Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating,
Cooling/Heating, Ice
6 Contra Costa Clayton Community Church 6055 Main
Street
18:00-
22:00 08:00 – 22:00 8:00 –10:30 No 78 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 7 Contra Costa Saint Matthew Lutheran Church 399 Wiget Ln 18:00- 22:00 08:00 – 22:00 8:00 –10:30 No 21 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 8 Contra Costa Costco Wholesale Danville 3150 Fostoria
Way
18:00-
22:00 08:00 – 22:00 8:00 –10:30 No 22 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 9 Glenn Elk Creek Junior Senior High School 3430 Co Rd
309
16:00-
22:00 08:00 – 22:00 8:00 –15:00 No 49 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 10 Kern Lebec Post Office 2132 Lebec
Road No 08:00 – 22:00 8:00 –
13:00 No 338 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 11 Lake Live Oaks Senior Center
12502 Foothill
Blvd
18:00 – 22:00 08:00 – 22:00 8:00 –
14:30 No 196 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating
12 Lake Twin Pine Casino and Hotel
22223 CA- 29 18:00 – 22:00 08:00 – 22:00 8:00 –
14:30 No 135 Indoor
Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating,
Cooling/Heating, Ice
13 Napa Pacific Union College
200 Angwin
Ave
15:00 – 22:00 08:00 – 22:00 8:00 –
18:00 No 187 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating
14 Napa Napa Elks Lodge
2840 Soscol
Ave
15:00 – 22:00 08:00 – 22:00 8:00-
18:00 No 500 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating
15 Napa Saint Helena Catholic School 1255 Oak Ave
15:00 – 22:00 08:00 – 22:00 8:00-
18:00 No 113 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating
16 Napa Highlands Christian Fellowship
970 Petrified
Forest Rd
15:00 – 22:00 08:00 – 22:00 8:00 –
18:00 No 345 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating
18 Santa Clara Morgan Hill Community and Cultural
Center
17060
Monterey Rd 18:00 – 22:00 18:00 – 22:00 8:00 – 13:30 No 46 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating
19 Santa Clara Faith Lutheran Church 16548 Ferris
Ave 18:00 – 22:00 18:00 – 22:00 8:00 – 13:30;
20:30 – 22:00 8:00 – 13:30 49 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating Table F-1. Community Resource Centers Provided by PG&E
Total Visitors Indoor /
Outdoor # County Site Name Address Amenities Provided
Operating Hours (PST)
17 Santa Clara WestGate Church | South Hills Campus 6601 Camden Ave
08:00 –
22:00 No 6 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 18:00 – 22:00 8:00 – 13:30
140 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
21 Santa Cruz Unitarian Universalist Fellowship 6401 Freedom Blvd No 8 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 18:00 – 22:00 08:00 –
22:00
8:00 –
13:30
18:00 – 22:00 08:00 –
22:00
20 Santa Clara Valley Church 10885 N
Stelling Rd No
8:00 –
13:30
140 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
23 Solano Green Valley Golf Course 35 Country
Club Road No 176 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 22 Solano Costco Wholesale Vacaville 1051 Hume
Way No 16:00 –22:00
08:00 –
22:00
8:00 –
17:00
08:00 –
22:00
16:00 –
22:00
8:00 –
17:00
14 Indoor
Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating,
Cooling/Heating, Ice
25 Sonoma First Congregational Church of Sonoma 252 W Spain St No 52 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 18:00 – 22:00 08:00 – 22:00
8:00 –
17:00
24 Solano Joseph Nelson Community Center 611 Village Dr No 08:00 – 22:00
16:00 –
22:00
8:00 –
17:00
59 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
27 Sonoma Presbyterian Church of the Roses 2500 Patio Ct. No 71 Indoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating,
Cooling/Heating, Ice
18:00 – 22:00 08:00 –
22:00
8:00 –
17:00
18:00 – 22:00 08:00 –
22:00
26 Sonoma Healdsburg Community Church
1100
University
Street
No
8:00 –
17:00
400 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
29 Tehama Flournoy Elementary School 15850
Paskenta Rd No 60 Outdoor Wi-Fi, ADA Restroom, Bottled Water, Device Charger, Snacks, Seating 28 Tehama Rancho Tehama Association 17605 Park
Terrace Road No 17:00 –22:00
17:00 –
22:00
08:00 –
22:00
08:00 –
22:00
8:00 –
15:00
8:00 –
15:00
November 25, 2024 VIA ELECTRONIC MAIL
Leslie Palmer
Director, Safety and Enforcement Division
California Public Utilities Commission
505 Van Ness Avenue
San Francisco, CA 94102
Dear Mr. Palmer:
As required by Resolution ESRB-8 and in accordance with Ordering Paragraph 1 of California Public Utilities Commission (CPUC) Decision (D.) 19-05-042, Pacific Gas and Electric Company (PG&E) respectfully submits this report for the November 5 – 8, 2024 PSPS. This report has been verified by a PG&E officer in accordance with Rule 1.11 of the Commission’s Rules of Practice and Procedure.
If you have any questions, please do not hesitate to call.
Sincerely,
Susan C. Martinez
Director of Liaison, Regulatory Operations and Engagement Enclosures
cc: Anthony Noll, SED
Susan C. Martinez
Director of Liaison, Regulatory
Operations and Engagement
300 Lakeside Drive
Oakland, CA 94612
Pacific Gas and Electric Company
Public Safety Power Shutoff (PSPS) Report to the CPUC
November 5 – 8, 2024 De-energization
Contents
Section 1 – Summary and Overview ___________________________________________2 Section 2 – Decision Making Process _________________________________________17 Section 3 – De-energized Time, Place, Duration and Customers ___________________33 Section 4 – Damages and Hazards to Overhead Facilities ________________________34 Section 5 – Notifications ____________________________________________________44 Section 6 – Local and State Public Safety Partner Engagement ___________________81 Section 7 – Complaints & Claims ____________________________________________94 Section 8 – Power Restoration _______________________________________________96 Section 9 – Community Resource Centers _____________________________________98 Section 10 – Mitigations to Reduce Impact ___________________________________100 Section 11 – Lessons Learned from this Event_________________________________103 Section 12 – Other Relevant Information _____________________________________108 Appendix _______________________________________________________________110 Officer Verification Letter _________________________________________________153 2 PG&E Public Safety Power Shutoff (PSPS) Report to the CPUC November 5 – 8, 2024 De-energization
Section 1 – Summary and Overview
Section 1.1 - Brief description of the PSPS event starting from the time when the utility’s Emergency Operation Center is activated until service to all customers have been restored. (D.21-06-014, page 286, SED Additional Information.)
Response:
High winds can cause tree branches and debris to contact energized electric lines, and potentially damage our equipment causing a wildfire. As a result, we may need to turn off power during severe weather to help prevent wildfires. This is called a Public Safety Power Shutoff (PSPS).
PG&E will not take any chances with customer safety. For the safety of our customers and communities, PSPS continues to be a necessary tool as a last resort. We know that turning off the power disrupts lives, and do not take this decision lightly.
On October 31, 2024, PG&E’s Meteorology Team identified potential fire weather in forecast models and notified the acting Emergency Operations Center (EOC) Commander. On November 3, we activated our EOC for a PSPS and began notifying Public Safety Partners. During November 3 – 4, we further refined the PSPS scope based on updated meteorological forecasts, notified Public Safety Partners and customers in the areas anticipated to be impacted, readied the grid, and prepared Community Resource Centers (CRCs) and other customer support.
Since this PSPS occurred on November 5, Election Day, PG&E took additional precautions to ensure no disruption of election integrity. For more than a month, PG&E had been coordinating with state and local officials to prepare for Election Day. There were more than 7,000 polling sites and 37 tabulation centers within PG&E’s service area. Prior to the time of de-energization, five polling locations were identified to be in scope for the PSPS. There were no tabulation centers within scope. PG&E delivered temporary generation to each of the five locations to ensure power remained on in support of our democratic process.
We also coordinated with Southern California Edison (SCE) as their customers served by a PG&E circuit was in scope for de-energization. These customers are referred to as “shared customers.” Throughout this EOC activation, we were in constant contact with SCE related to scope and notifications for these areas.
We closely monitored weather conditions across 25 Time Places (TPs),1 as shown in Figure 1,
and ultimately PG&E decided to move forward with de-energizing customers, due to unfavorable weather conditions.
On November 5 at 17:27 PST, PG&E began de-energizing its assets and customers to mitigate catastrophic wildfire risk across portions of the western Sacramento Valley, elevated Bay Area terrain and the Feather River Canyon in the Northern Sierra Foothills. Wind gusts up to nearly 90 mph were recorded during the period of concern.
1 A Time-Place (TP) is a portion of the PG&E grid that is electrically and geographically coherent and is forecast to experience consistent timing for severe fire weather. Time-Places are identified for each PSPS and receive consistent treatment for notifications and de-energization. Once actual weather conditions occur, Weather “All-Clear” and service restoration times may vary due to actual weather conditions within a TP.
3 Once winds subsided on November 6 at 13:32 PST, the first Weather All-Clear was issued for a portion of the All-Clear zones. The last All-Clear was declared on November 7 at 09:35 PST.
During this PSPS, we ultimately de-energized 21,357 customers2in 25 TPs across 17 counties.
During patrol inspections, we identified nine damages and two hazards caused by weather.
Figures 2 – 12 show the fire spread simulation of what a wildfire might have looked like, and the potential damage or impact caused, if a PSPS had not been initiated. See Section 4 for more information regarding damages and hazards.
During this PSPS, PG&E mitigated and avoided the de-energization of approximately 192,894 customers in the final scope through the use of sectionalization, distribution switching, temporary microgrids, and backup power support. PG&E notified those customers who required de-energization and contacted more than 473 community representatives to ensure that communities could prepare before the PSPS.
PG&E opened 29 CRCs that were operated within the impacted counties, which hosted approximately 3,700 visitors from November 5 – November 8. Additionally, we partnered with local organizations to provide resources and support to our Access and Function Needs (AFN) 3 customers. See Section 6.5 for more details.
Customers were re-energized safely and as quickly as possible. Within 24 hours of the Weather All-Clear, 99% of customers’ power had been restored. The average restoration time for this PSPS was 10.9 hours.
Figure 1: PSPS Timeline
2 Customers refers to active service points (meters).
3 AFN is defined by the CPUC as individuals who have developmental or intellectual disabilities, physical disabilities, chronic conditions, injuries, limited English proficiency or who are non-English speaking, older adults, children, people living in institutional settings or those who ware low income, homeless, or transportation disadvantaged, including but not limited to those who are dependent on public transit or those who are pregnant. 4 Figure 2: Fire Spread Simulation Damage to Equipment (Butte County) 5 Figure 3: Fire Spread Simulation Damage to Equipment (Lake County) 6 Figure 4: Fire Spread Simulation Damage to Equipment (Napa County) 7 Figure 5: Fire Spread Simulation Damage to Equipment (Santa Clara County) 8 Figure 6: Fire Spread Simulation Damage to Equipment (Santa Cruz County) 9 Figure 7: Fire Spread Simulation Damage to Equipment (Santa Cruz County) 10 Figure 8: Fire Spread Simulation Damage to Equipment (Santa Cruz County) 11 Figure 9: Fire Spread Simulation Damage to Equipment (Sonoma County) 12 Figure 10: Fire Spread Simulation Damage to Equipment (Sonoma County) 13 Figure 11: Fire Spread Simulation Hazard to Equipment (Contra Costa County) 14 Figure 12: Fire Spread Simulation Hazard to Equipment (Sonoma County) 15 Section 1.2 - A table including the maximum numbers of customers notified and actually de-energized; number of counties de-energized; number of Tribes de-energized; number of Medical Baseline customers de- energized; number of transmission and distribution circuits de- energized; damage/hazard count; number of critical facilities and infrastructure de-energized. Hazards are conditions discovered during restoration patrolling or operations that might have caused damages or posed an electrical arcing or ignition risk had PSPS not been executed (D.21-06-034, Appendix A, page A15, SED Additional Information.)
Response:
Table 1 identifies the maximum number of customers notified and de-energized; number of Tribes de-energized; number of counties de-energized; number of Medical Baseline Program (MBL) Program customers de-energized; number of transmission and distribution circuits deenergized; damage/hazard count; and number of Critical Facilities and Infrastructure (CFI) deenergized.
Table 1: Customers Notified and De-energized4
Total Customers
MBL
Program
Customers
Counties Tribes Circuits
Damage/
Hazard
Count
CFI Deenergized
Notified Deenergized Cancelled Deenergized
DeenergizedDeenergizedTransmission
De-energized
Unique
Distribution
Circuits in
Any Version
of Scope
Distribution
Circuits
Deenergized
22,541 5 21,357 6 1,1697 1,275 17 4 5 97 97 9 damages
2 hazards 648
4 The information, times, and figures referenced in this report are based on the best available information available at the time of this report’s submission. The information, times, and figures herein are subject to revision based on further analysis and validation.
5 Of the 22,541 customers notified of planned PSPS impact, 71 customers received a notice that they may be de-energized, but did not receive a cancellation notice and are also not counted as a de-energized customer. This customer set is comprised of one false positive notification, as reported in Section 5.7, 61 customers mitigated from experiencing long-duration PSPS outages, and nine customers who were inactive or stopped having valid contact information by the time of cancellation notifications or deenergization. 6 Of the 21,357 customers de-energized, 56 customers did not receive any notifications before de-energization. This is comprised of two notification failures and 54 customers with no valid contact information at the time of these notifications. See Section 5.5 for more information.
7 This count shows the number of customers who were notified of cancellation and were not de-energized. This does not include five customers who were notified of cancellation but also de-energized. Those five customers are included in the count of deenergized customers and comprises of four false positive notifications as reported in Section 5.7 and one transmission customer who voluntarily de-energized before their transmission line was removed from planned scope. 16 Section 1.3 - A PDF map depicting the de-energized area(s) (SED Additional Information.) Response:
During the November 5 – 8, 2024 PSPS, we de-energized 21,365 customers in 25 TPs. The final de-energization footprint is shown in Figure 13.
Figure 13: De-energization Footprint Map
17 Section 2 – Decision Making Process
Section 2.1 - A table showing all factors considered in the decision to shut off power for each circuit de-energized, including sustained and gust wind speeds, temperature, humidity, and moisture in the vicinity of the de-energized circuits (Resolution ESRB-8, page 3, SED Additional Information.)
Response:
See Appendix A for a list of factors considered in the decision to de-energize each of the circuits in scope for the November 5 – 8, 2024 PSPS.
Section 2.2 - Decision criteria and detailed thresholds leading to de-energization including the latest forecasted weather parameters versus actual weather. Also include a PSPS decision-making diagram(s)/flowchart(s) or equivalent along with narrative description (D.19-05-042, Appendix A, page A22, D.21-06-014, page 284, SED Additional Information.) Response:
This section provides an overview of the criteria and threshold evaluation process that were used in the decision to de-energize customers during the November 5 – 8, 2024 PSPS.
PSPS Preparation and Scoping Process
At a high-level, Figure 14 shows the process used to prepare for a PSPS. PG&E utilized and referenced the following protocols and tools during the November 5 – 8, 2024 PSPS to determine the latest forecasted weather parameters versus actual weather. Appendix A includes anticipated parameters based on the latest forecast used to develop the planned de-energization scope versus actual weather parameters for each circuit.
Figure 14: PG&E's High-level PSPS Process Steps
PG&E considers executing a PSPS when strong gusty winds, critically low humidity levels, and low fuel moisture levels pose an unacceptable risk of causing fast-spreading, catastrophic wildfires. Assessments begin several days before the weather event is forecasted to take place.
We identify weather conditions that could create high fire potential by using a combination of high outage and ignition potential, high-resolution internal and external weather forecasting models and data from federal agencies that include the following:
• Ignition Probability Weather (IPW): Determines the potential of an outage due to weather conditions, and then for that outage to lead to an ignition. • Fire Potential Index (FPI): Assists with fire model development and calibration. 18 • Technosylva: Provides fire spread modeling via data inputs.
Through partnerships with external experts, we developed our machine learning models using historic datasets and advanced forecast models that provide a better understanding of historical weather events and improve our weather forecasting. These models use the following:
• Precise location data points across our service territory to conduct hourly weather analyses using high-resolution, historical data.
• Over 100 trillion data points of historical weather and fuel. • Hourly weather data such as temperature, relative humidity, wind speed, precipitation, pressure, and dead and live fuel moisture.
• Data storage and processing via the PG&E-Amazon Web Services Cloud.
Our thresholds and guidance for identifying critical fire risk and outage/ignition potential are determined by analyzing and rigorously testing our current PSPS protocols and criteria through decades of historical weather data in and around California.
External forecast information from the National Weather Service (NWS) (e.g., Red Flag Warnings) and other forecast agencies are examined carefully. Furthermore, we coordinate with these agencies during high-risk periods via daily conference calls to ultimately decide whether to de-energize portions of the grid for public safety.
Tools and Technology
PG&E partners with Technosylva, an external expert in the wildfire modeling field to test and deploy cloud-based wildfire spread model capabilities. This helps us better understand where we might need to turn off power.
Each day, PG&E delivers our wildfire conditions datasets to Technosylva, who then perform over 100 million fire spread simulations to provide fire spread scenarios that help to identify circuits that may be at risk during dry, windy weather. These are done every three hours, for the five days ahead.
Decision Criteria and Thresholds for Distribution PSPS Protocols When determining whether to turn off power for safety, we start with the distribution system.
These powerlines are closer to communities and are generally more susceptible to dry, windy weather threats. The values presented in Figure 15 were developed using 10 years of PG&E’s high-resolution climate data to help understand wildfire risk and the potential customer impacts of PSPS. We evaluate within a small geographic area (700 square kilometers) and if any of the measures are forecasted to be met, we scope the circuit segments within that region for deenergization. There is no single criterion or threshold that will require turning off power to a distribution circuit. For event-specific thresholds, see Appendix A. Our process is outlined in Figure 15 below.
19 Figure 15: PSPS Protocols for Distribution
Step 1: Minimum Fire Potential Conditions
The first step to determine the scope of a PSPS is evaluating the Minimum Fire Potential Conditions (mFPC). This ensures that PSPS is only executed during wind events when atmospheric conditions and fuels are dry. A PSPS is evaluated if the mFPC noted in Step 1 of Figure 15 above are met.
These values were established from an examination of historical fire occurrence in the PG&E service area, PSPS sensitivity studies using historical data viewed through the lens of both customer impacts and wildfire risk mitigated, as well as information published by federal agencies regarding fire behavior and criteria used to issue warnings to the public.
Step 2: In-Depth Review of Fire Risk
If all minimum fire conditions are met, we conduct an in-depth review of fire risk using three separate measures. If the criteria for any of these measures are met, we may need to turn off power for safety. We evaluate all of the factors below together, rather than isolating any specific factor to assess fire risk against the potential harms of de-energization. For event-specific factors, see Appendix A.
• Catastrophic Fire Probability (CFPD): This model combines the probability of fire ignitions due to weather impacting the electric system with the probability that a fire will be catastrophic if it starts. It is the combination of the FPI and the IPW. The CFPD model accounts for changes over time based on actual performance data. Thus, the model will address positive and negative trends in grid performance and reliability year-over-year, incorporating grid improvements such as system hardening, and enhanced vegetation management based on their performance at mitigating outages over time. o IPW Model: A system comprised of two machine learning models. These models are used to evaluate the probability of outages across several outage classes (Outage Probability Weather (OPW) model) and the probability of that outage becoming an ignition (Ignition Given Outage Probability Weather Model (IOPW)). These models are combined for each location at each hour to ascertain the ignition probability. These machine learning models use 10 years of weather data to correlate approximately 500,000 outages occurring on PG&E’s 20 distribution grid. The model analyzes the potential for several types of power outages in each weather event, as well as the potential for that outage to be the source of an ignition. IPW learns from and accounts for changes on the grid from year-to-year.
o FPI Model: This model outputs the probability that a fire will become large or catastrophic and is used as a daily and hourly tool to drive operational decisions to reduce the risk of utility caused fires. It was enhanced in 2024 with additional data and improved analytic capabilities.
• Tree Considerations: Our PSPS protocols utilize a machine learning model to integrate the potential for trees to strike the lines into our OPW Model and IPW Model. This helps our Meteorology Team more accurately analyze risk posed by trees and how that translates to increased ignition probability. See Figure 16 below explaining OPW modeling. Scenarios with a high risk of an IPW and a high FPI value will always warrant a PSPS. However, power may be turned off in other scenarios to avoid catastrophic wildfires.
Figure 16: Incorporating Tree Strike Potential into PSPS Modeling • Catastrophic Fire Behavior (CFB): We also evaluate areas that are meeting mFPC (windy and dry conditions) but are not meeting our CFP guidance values by utilizing dynamic wildfire spread simulations from Technosylva. This allows us to consider potential ignition events that are rarer and more difficult to forecast such as animal and third-party contacts, or external debris impacting electrical lines. These locations are only considered once the mFPC are met, ensuring that conditions are sufficiently windy and dry. o Fireline Intensity: The U.S. Forest Service Rocky Mountain Research Station did a study of fire line intensity which is determined by the size and components of flames. It is measured as the rate of heat energy released (Btu) per unit length of the fire line (ft) per unit (s). It is also calculated by estimating the flame length, the distance measured from the average flame tip to the middle of the fire’s base.
Internal studies that evaluated historical fire simulation outputs to actual fire events, damages, and fatalities showed that outputs of flame length and rate of spread were best correlated to historical fire outcomes. Studies, as mentioned above, have shown that more intense fires with higher flame lengths and higher 21 rates of spread are more difficult to control. Thus, we evaluate fire simulation data that indicates where fast-spreading and intense fires could manifest and incorporate that into our PSPS decision making process. • Vegetation and Electric Asset Criteria Considerations: We review locations from recent inspections where high-priority trees or electric compliance issues may increase the risk of ignition. If an area is forecasted to experience minimum fire conditions and there are known issues with equipment or vegetation that have not yet been addressed, we may need to turn off power.
PSPS Protocols for Transmission
In addition to analyzing distribution circuits that may need to be de-energized for safety, we also review the transmission lines and structures in areas experiencing dry, windy weather conditions.
Transmission lines are like the freeways of the electric system, carrying high voltage energy across long distances. Similar to our distribution protocols, there is no single factor or threshold that will require turning off power to a transmission line.
Step 1: Minimum Fire Potential Conditions
When determining whether to turn off power for safety on transmission lines, we review the same minimum fire potential conditions as with distribution circuits. If these conditions are met, we will review the criteria below to determine whether a transmission line must be turned off.
Step 2: In-Depth Review of Fire Risk
Once PG&E identifies the initial scope, we work with the California Independent Service Operator (CAISO) to ensure the initial scope is appropriate. This includes analyzing whether it will compromise the power supply to other jurisdictions, utilities or facilities connected to our system. This important step can last several hours, which is why the potential scope of a PSPS may change as we get closer to the forecasted weather event. • Catastrophic Fire Probability – Asset (CFPT – Asset): We use computer models to assess the likelihood of equipment failure during a given weather event, and the subsequent risk of catastrophic wildfires if a failure occurs. This model uses a combination of the Operability Assessment (OA) and FPI Models, both in time and space, at every transmission structure to form the Transmission CFPD model for asset failures. The OA Model combines historical wind speeds for each structure, historical outage activity, Bayesian updating, and the condition of assets based on inspection programs to help understand the wind-related failure probability of each structure. The OA Model can be driven with forecast wind speeds to output the probability of failure at the structure level. • Catastrophic Fire Probability – Vegetation (CFPT – Veg): The transmission-specific vegetation risk model is a calibrated probability of vegetation risk built internally using data collected and managed by PG&E vegetation management and external contractors such as NV5 and Formation Environmental. This model leverages aerial LiDAR data to map the location and attributes of trees near transmission lines. The transmission vegetation risk model is based on several factors such as overstrike, the amount of unobstructed fall paths to a wire, the slope between tree and conductor, and tree exposure. The transmission vegetation risk model is combined with the FPI Model in space and time to form CFPT – Veg.
• CFB: We may de-energize customers where the consequence of a potential wildfire ignition would be extreme, even if the probability of a power line or equipment failure is low.
22 • Vegetation and Electric Asset Criteria Considerations: We review locations from recent inspections where high-priority trees or electric compliance issues are present that may increase the risk of ignition. Figure 17 provides a quantitative summary of our PSPS Protocols for Transmission.
Figure 17: PSPS – Protocols for Transmission
Step 3: Determining the Outage Area
Transmission lines meeting the criteria above pass to the next stage of review. We conduct a Power Flow Analysis on the in-scope transmission lines (if applicable) to analyze any potential downstream impacts of load shedding.
Reviewing Impact and Forecasted Weather
After determining the outage area both for Distribution and Transmission, PG&E reviews the forecasted customer impacts of each circuit against the forecasted wildfire risk of each circuit. If there's reasonable risk for ignition on the distribution circuits or transmission lines during the forecasted weather event, it is included in the PSPS scope. We then share this analysis internally during key decision-making points to inform PSPS decision making and further risk modeling.
Starting 12 hours before the forecasted PSPS de-energization time, we transition from evaluating forecast data to observing the weather in real-time. Based on real-time observations and analysis, we continually evaluate all the outage areas identified in the previous steps and use external tools and analysis to determine whether to initiate PSPS de-energization.
Decision-Making and Analysis to Validate if PSPS is Necessary During high-risk periods, PG&E Meteorologists participate in daily interagency conference calls that commonly include multiple NWS local offices, the NWS western region headquarters, and representatives from the Geographic Area Coordination Center (GACC), also known as Predictive Services. This call is hosted by the Northern California and/or Southern California GACC offices.
23 During these calls, the external agencies present their expert assessment on the upcoming periods and locations of risk, wind speeds and fuel moisture levels, and any other relevant factors to consider.
During a PSPS, PG&E’s Lead Meteorologist, called the Meteorologist-in-Charge (MIC), summarizes these forecasts and discussions for the PG&E Officer-in-Charge (OIC), who ultimately makes the decision to execute a PSPS.
The following sources and tools are considered before initiating a PSPS by the MIC:
• Fire Weather Watches and Red Flag Warning (NWS - Federal) • Significant fire potential for wind (GACC - Federal)
• Storm Prediction Center (part of the National Oceanic and Atmospheric Administration (NOAA) - Federal)
• Daily interagency conference call with agencies during high-risk periods • Field observer information
• Live weather data from weather stations
• Location of existing fires
• External weather model data
Based on the above analyses, we determine how many customers may be subject to deenergization, and further investigate mitigation options, such as advanced switching solutions, sectionalization, the use of islanding, alternative grid solutions, and temporary generation, to support customers who could lose upstream power sources but are in areas that may be safe to keep energized.
We monitor and forecast weather over a multi-day horizon, so we can anticipate when a PSPS may be needed and activate our EOC as far in advance as possible. Our internal weather model and external modeling are updated multiple times per day. PG&E’s Meteorology Team constantly evaluates both internal and external weather models for changes in weather timing, strength, and potential locations impacted. We then incorporate these changes into a new weather scope generally once per day.
Weather shifts may force changes to PSPS scope and impacts at any point in time during PSPS planning and execution; this may allow us to avoid de-energization in some areas if fire-critical conditions lessen but can also cause some areas and customers to move into de-energization scope late in the process if forecasted fire-critical weather footprints change or increase. Possible changes in PSPS scope and impact are driven by the inherent uncertainty in weather forecast models.
24 Section 2.3 - A thorough and detailed description of the quantitative and qualitative factors it considered in calling, sustaining, or curtailing each de-energization event including any fire risk or PSPS risk modeling results and information regarding why the de-energization event was a last resort, and a specification of the factors that led to the conclusion of the deenergization event. (D.20-05-051, Appendix A, page 9, SED Additional Information.) Response:
The quantitative factors that were used in the decision to de-energize customers for safety are provided in Appendix A. Below, we outline a detailed description of the qualitative factors that were provided by our Meteorology Team when determining to de-energize customers.
PG&E Meteorology Team Review
On Thursday, October 31, 2024, weather models indicated a significant offshore wind event developing about five days prior to November 5. Later that day, PG&E’s Meteorology Team, Emergency Planning and Response Team, and EOC Commander met to discuss the potential PSPS.
Based on the emerging risk of a PSPS, we entered EOC readiness posture at 16:15 PST on November 2 and activated the EOC at 06:00 PST on November 3.
The first PSPS scope was developed the evening of November 3, reflecting the risk of dry winds mostly along the western Sacramento Valley, elevated Bay Area terrain, the Feature River Canyon in the Sierra Foothills, and the Grapevine area in Kern County.
The weather forecast and PSPS models were closely monitored to adjust the scope leading up to the PSPS and the scope of the PSPS was adjusted on November 4 and November 5.
During the morning hours of November 4, federal forecast agencies began to highlight the upcoming weather conditions:
• NWS Monterey and Eureka issued a Red Flag Warning for the Bay Area, Central Coast, and parts of Lake County for November 5 at 11:00 PST – November 7 at 07:00 PST. • NWS Oxnard issued a Red Flag Warning for Los Angeles and Ventura Counties for November 6 at 04:00 PST – November 17 at 18:00 PST.
• NWS Sacramento issued a Fire Weather Watch for the Delta and Carquinez Strait for November 6 at 10:00 PST – November 7 at 16:00 PST.
• North Ops Predictive Services included in their forecast High Risk due to wind for two Predictive Service Areas, which covered the Bay Area and adjacent terrain for November
6. • South Ops Predictive Services included in their forecast High Risk due to wind for four Predictive Service Areas, which included the Tehachapis for November 6 – 7.
All federal agencies kept this posture throughout the period of concern.
High Resolution PSPS Models Guidance
The tools and models outlined in Section 2.2 are part of the decision criteria that PG&E’s Meteorologists consider for PSPS scope. Longer range weather forecast model data are used to determine the location and timing of a PSPS. Typically, these weather forecasts are less certain the farther the observed date. This is akin to the well-known hurricane “cone of uncertainty” in which the potential track of a hurricane is represented by an area that expands 25 farther out in time, which resembles an expanding cone. Thus, there is an inherent tradeoff between the further out the forecasts are for a PSPS and the uncertainty in the PSPS scope and waiting until forecasts become more certain. Forecast uncertainty leads to changes in PSPS scope as weather forecast models are updated and the scope is refined closer to the period of concern.
As the PSPS unfolds in real-time, PG&E’s Meteorologists transition to real-time observations of weather stations, satellite data, pressure gradients, and live feeds from Alert Wildfire Camera.
These observations help to evaluate if the weather is behaving as expected. In many instances, models trend stronger or weaker with each model iteration leading up to a PSPS.
External PSPS Decision Inputs
Meteorological analyses establish that high winds in California create significant fire threat and exacerbate fire spread. The NWS issues a Red Flag Warning to indicate critical fire weather conditions under which any fire that develops will likely spread rapidly; California Department of Forestry and Fire Protection (CAL FIRE) states, “the types of weather patterns that cause a watch or warning include low relative humidity, strong winds, dry fuels, the possibility of dry lightning strikes, or any combination of the above.” As noted previously, PG&E’s PSPS outages consistently occur during periods and in areas where federal, state, and local authorities have identified as having extreme fire risk including the presence of strong winds.
We compare our fire risk forecasts against those of external agencies, for validation that there is shared recognition of high fire risk across the California meteorology community. Between November 5 – 7, our analysis of fire risk justifying a PSPS was validated by numerous sources and warnings:
• North Ops Predictive Services issued their 7-day Significant Fire Potential Outlook showing High Risk for multiple Predictive Service Areas, which covered the Bay Area and Sacramento Valley.
• South Ops Predictive Services issued their 7-day Significant Fire Potential Outlook showing High Risk for four Predictive Service Areas, one of which included the Tehachapi Mountains.
• Red Flag Warnings from the NWS were issued from four local offices including: Eureka, Monterey, Sacramento, and Oxnard (Figure 18).
• The NOAA’s Storm Prediction Center’s Fire Weather Outlooks indicating elevated fireweather conditions portions of California (Figure 19). 26 Figure 18: NWS Red Flag Warning Coverage from the Eureka, Monterey, Sacramento, and Oxnard Weather Offices
Figure 19: NOAA – Storm Prediction Center (SPC) Forecasts of Elevated and Critical Fire Weather Conditions.
27 We also review forecasted wind speeds in the potential PSPS-impacted counties to evaluate the need for a PSPS. Figure 20 shows the Utility FPI Ratings for Fire Index Areas (FIAs) in PG&E’s service area for November 5 – 8, 2024. We determine the scope for PSPS outages within those FIAs with fire risk rating R5-Plus from PG&E’s FPI model. In Figure 21, the PSPS scope can be compared with other agencies to vet the fire weather risk.
Figure 20: PG&E Utility FPI Ratings for November 5 – 8, 2024 Figure 21: Comparison of Federal Agency Sever Fire Weather Warning Footprints to Final PSPS Scope
GACC High Risk Wind NWS Red Flag Warning NOAA Fire Weather Outlook 28 Section 2.4 - An explanation of how the utility determined that the benefit of deenergization outweighed potential public safety risks, and analysis of the risks of deenergization against not de-energizing. The utility must identify and quantify customer, resident, and the general public risks and harms from de-energization and clearly explain risk models, risk assessment processes, and provide further documentation on how the power disruptions to customers, residents, and the general public is weighed against the benefits of a proactive de-energization (D.19-05- 042, Appendix A, page A24, D.21-06-014, page 284, SED Additional Information.)
Response:
For the November 5 – 8, 2024 PSPS, PG&E used the PSPS Risk Model using the latest scope prior to the first potential de-energization. As discussed in detail below, based on the scoping of this PSPS, our Risk Model supported initiating a PSPS based on the forecasted impact information that indicated that each of the 97 distribution circuits and six transmission lines in the latest scope surpassed the analysis threshold of one to support a PSPS. Note the PSPS Risk Model calculations are based on forecasted conditions.
PG&E’s PSPS Risk-Benefit Tool, which is further detailed below, addresses the CPUC’s requirements presented in the 2019 PSPS OII.
8 This decision requires California investor-owned
utilities (IOUs) to quantify the risk/benefits associated with initiating or not initiating a PSPS for our customers.
PG&E incorporated the aforementioned risk-benefit analysis into our PSPS execution process to help inform our PSPS decision-making process. Our risk-benefit tool aligns with California IOUs Multi-Attribute Value Function (MAVF) framework, as defined through the Safety Modeling Assessment Proceeding (SMAP), which specifies how various consequences are factored into a risk calculation. Utilizing this framework, we incorporate PSPS forecast information into our PSPS Risk-Benefit Tool, which is further described under the “ Risk Assessment” section below.
The output of the tool is a ratio that compares the calculated PSPS potential benefit from initiating de-energization (i.e., mitigation of catastrophic wildfire consequence) to the risks associated with PSPS (i.e., impact to customers resulting from a PSPS outage). Key inputs in the risk-benefit analysis include results from Technosylva wildfire simulations specific to the distribution circuit and transmission lines in scope for a potential de-energization, the number of customers forecasted to be de-energized, and the forecasted number of customer minutes across each identified circuit in scope for a potential de-energization.
After the potential de-energization scope is determined, including the identification of potentially impacted circuits for the potential PSPS in question, this scope and the Technosylva wildfire simulation outputs are used as inputs into the Risk-Benefit tool, which quantifies the potential public safety risk and wildfire risk resulting from the forecasted impacts of the pending PSPS.
Note that the Wildfire Risk Score is based on an 8-hour simulation from Technosylva and while useful, in some cases this can significantly understates the risk. Thus, the MIC may still recommend to de-energize circuits where the Risk-Benefit tool shows higher PSPS risk than Wildfire risk.
8 D. 21-06-014.
29 Risk Assessment
As referenced above, PG&E’s PSPS Risk-Benefit Tool utilizes California IOU agreed approach utilizing the MAVF framework that captures the safety, reliability, and financial impact of identified potential risk events, as outlined in our Enterprise Risk Register. 9 The tool’s
calculations use a non-linear scaling of consequences reflecting our focus on lowfrequency/high-consequence risk events without neglecting high-probability/low-consequence risk events. Developed by the PSPS Risk-Benefit Tool, MAVF scores are used to compare the potential de-energization risk from a forecasted PSPS to the potential risk of catastrophic wildfires from keeping the circuits energized, specific to the potentially impacted circuits being considered for PSPS de-energization.
The following inputs are used in calculations to build MAVF risk scores for PSPS outages and wildfires, which are ultimately weighed against one another:
• Technosylva Wildfire Simulation Data: Fire simulation forecasts on the consequence of a potential wildfire’s impact on customers, wildlife, and infrastructures on each circuit for every three hours. These values are based on Technosylva’s proprietary and sophisticated wildfire modeling, using real-time weather models, state-of-the-art fuel, and 8-hour fire spread modeling.
• Forecasted Circuits: The final list of the distribution circuits and transmission lines identified to be in-scope for a potential PSPS.
• Customer Minutes: Forecasted outage duration the customers will face by the potential PSPS.
• Customers Impacted: Forecasted number of customers anticipated to be impacted by the potential PSPS.
• Customer Category and Critical Customer Adjustment Factor: The type of customer (e.g.
MBL Program, etc.) is incorporated into the analysis through the use of a “critical customer adjustment factor,” which is applied to the customer outage duration to reflect a higher risk score for customers who are at a greater adverse risk of a potential deenergization event.
Once the above data are made available and incorporated into the tool, the modeling considerations described below are used to estimate the consequence of the: 1) potential wildfire risk and 2) PSPS risk at the per-circuit level. Throughout the tool, a variety of modeling considerations are made to facilitate calculations which are included in Table 2 and summarized in Figure 22.
9 Full details of the MAVF methodology are provided through the RAMP Report, pp. 3-3 to 3-15 and General Rate Case (GRC) workpapers in response to Energy Division GRC-2023-PhI_DR_ED_001_Q01Supp01. 30 Table 2: 2024 PSPS Risk-Benefit Consequence Modelling Considerations Consequence
Type
Wildfire Consequence
Considerations PSPS Consequence Considerations
Safety
Calculated based on maximum
population impacts derived from
Technosylva wildfire simulation
models and a fatality ratio based on
National Fire Protection Association
(NFPA) data.
Calculated from an estimate of
Equivalent Fatalities (EF) per Million
Customer Minutes Interrupted
(MMCI). The EF/MMCI ratio is
estimated from previous PG&E PSPS
outages and other large external
outages.
10 Reliability N/A
Calculated directly from the potential
number of customers impacted and
outage duration based on customer
minutes interrupted.
Financial
Calculated based on maximum
building impacts derived from
Technosylva wildfire simulation
models and a cost per structure burned
previously evaluated in 2020 the Risk
Assessment and Modeling Phase
(RAMP) Report.
11 Calculated based on two financial
estimates, 1) distribution of a lump
sum cost of execution across all
relevant circuits and 2) an estimated
proxy cost per customer in scope per
PSPS.
12 Potential Wildfire Risk
Wildfire consequence impacts are calculated based on the outputs of the Technosylva simulations. Variables include 1) population impacted by wildfire and 2) structure impacted by wildfire used to calculate natural unit values for two consequence components:
• Wildfire Safety Consequence: Equivalent Fatalities (EF) • Wildfire Financial Consequence: Financial Cost of Wildfire (in dollars) Potential PSPS Risk
PSPS consequence impacts are based on the following values: duration of de-energization by circuit, and number of customers impacted by de-energization on each circuit. These input values are used to calculate natural unit values for three consequence components:
• PSPS Safety Consequence: EF as an output of Customer Minutes interrupted • PSPS Electric Reliability Consequence: Customer Minutes Interrupted × Critical Customer Adjustment Factor
• PSPS Financial Consequence: Financial Cost of PSPS (in dollars) × Critical Customer Adjustment Factor
Once the consequence values (safety, reliability, financial) are estimated they are converted into MAVF risk scores. Once the Risk-Benefit tool calculates the impacts between the PSPS and a 10 Previous PG&E PSPS include <2019-2021 events, and other large external outage events include the 2003 Northeast Blackout in New York City, 2011 Southwest Blackout in San Diego, 2012 Derecho Windstorms, 2012 Superstorm Sandy, 2017 Hurricane Irma, 2021 Blackout event.>
11 See A.20-06-012.
12 The assumptions used in these calculations, including the proxy cost per customer per PSPS, are subject to be updated and are not intended to prejudge or create precedent with regard to the development of more precise values of resiliency or cost of PSPS metrics being considered in other ongoing proceedings at the California Public Utilities Commission, such as the Risk-Based Decision-Making Rulemaking [R.20.07.013] and the Microgrid and Resiliency Strategies. 31 wildfire, it is summarized in Figure 23 by indicating if the adverse impact from a PSPS outweighs the risk of a wildfire.
Figure 22: Visual Representation of PSPS Risk-Benefit Tool Figure 23: PSPS Potential Benefit Versus PSPS Potential Risk Consequence Section 2.5 - Explanation of alternatives considered and evaluation of each alternative. (D.19-05-042 Appendix A, page A22.)
Response:
After reviewing the meteorological information that indicated potential for catastrophic wildfire and the impacts on customers through de-energization, we considered whether alternatives to deenergizing, such as additional vegetation management and disabling automatic reclosers, could adequately reduce the risk of catastrophic wildfire thus lowering the need for de-energization.
We determined these measures alone did not reduce the risk of catastrophic wildfire in areas within the PSPS scope sufficiently to protect public safety. 32 Leading up to the November 5 – 8, 2024 PSPS, PG&E readied de-energization mitigations, reviewed alternatives to de-energization and took the following steps:
• Our Operations team reviewed asset and vegetation tags that included incremental customers into PSPS scope and worked to correct these tags. • Conducted hazard tree mitigation efforts on circuits potentially in PSPS scope in the days leading up to the PSPS. Tree-trimming near a utility line can keep limbs and trunks from nearby trees from falling into a line, but it does not mitigate against broken limbs from distant trees outside the vegetation management perimeter that could blow into a line or break utility equipment.
• Pre-patrols of potentially impacted transmission facilities were also ongoing in the days leading up to the time of anticipated de-energization. While pre-patrols can help identify and correct asset tags on impacted transmission lines, even transmission lines in fully healthy condition may still pose a wildfire risk. Thus, pre-patrol of potentially impacted transmission facilities was not considered a sufficient alternative to PSPS. • Enabled Enhanced Powerline Safety Setting (EPSS) and disabled automatic reclosing in Tier 2/Tier 3 High Fire Threat District (HFTD) areas. This reduces the ignition risk from attempts to re-energize circuits via automatic reclosing. • Prepared to reduce the public safety impacts of de-energization by employing granular scoping processes to significantly reduce the public safety impacts of de-energization by de-energizing smaller segments of the grid within the close confines of the fire-critical weather footprint, rather than de-energizing larger amounts of customers in more populated areas.
• Reviewed opportunities for islanding, sectionalization, temporary generation, backupgeneration, and alternate grid solutions to reduce and mitigate the number of customers de-energized.
• Prepared to reduce the public safety impacts of de-energization by providing local CRCs closest in proximity to support customers in those impacted communities. • Supported vulnerable customers through California Foundation for Independent Living Centers (CFILC) and Community Based Organizations (CBO) resource partners that offered various services to customers impacted by this PSPS. Further information is detailed in Section 6.5
• Notified impacted customers via extensive use of Advanced Notifications and outreach tools of the expected de-energization.
• Increased our restoration efforts including helicopters and fixed wing aircraft to conduct line safety patrols after the Weather All-Clear, readied and prepared equipment for patrols and needed repairs to restore service to lines that were deemed operationally safe to power.
34 Section 3 – De-energized Time, Place, Duration and Customers Section 3.1 - The summary of time, place and duration of the event, broken down by phase if applicable (Resolution ESRB-8 page 3, SED Additional Information.) Response:
The PSPS occurred over the timeframe of November 5 – 8, 2024 in 25 TPs located in 17 counties.
Section 3.2 - A zipped geodatabase file that includes PSPS event polygons of de-energized areas. The file should include items that are required in Section 3.3. (SED Additional Information.)
Response:
A zipped geodatabase file that includes PSPS polygons of final de-energized areas combined with the PSPS data can be found in attachment, “PGE_PSPS_Polygons_of_Deenergized_Areas_11052024.gdb.zip.” Section 3.3 - A list of circuits de-energized, with the following information for each circuit.
This information should be provided in both a PDF and excel spreadsheet (Resolution ESRB-8, page 3, SED Additional Information.)
• County
• De-energization date/time
• Restoration date/time
• “All Clear” declaration date/time
• General Order (GO) 95, Rule 21.2-D Zone 1, Tier 2, or Tier 3 classification or non- High Fire Threat District
• Total customers de-energized
• Residential customers de-energized
• Commercial/Industrial Customers de-energized
• Medical Baseline (MBL) customers de-energized
• AFN other than MBL customers de-energized
• Other Customers
• Distribution or transmission classification
Response:
A total of 21,357 customers were de-energized during the PSPS. Of the customers de-energized, 17,89613 were residential, 2,496 were commercial/industrial, 1,275 were MBL Program customers, 3,295 were AFN other than MBL Program, and 962 were customers in the “Other” 14 category. Additionally, three PG&E defined transmission-level15 customers were de-energized.
Appendix B lists de-energized circuits and the relevant information relating to each circuit.
Delayed restoration time due to reclassification and/or damages are further noted for each circuit. 13 MBL Program and AFN customers are included within the count of residential customers affected. 14 ‘Other’ includes customers that do not fall under the residential or commercial/industrial categories such as governmental agencies, traffic lights, agricultural facilities, and prisons. 15 PG&E defines transmission level customers as customers being served by 60 kV assets or higher. 35 Section 4 – Damages and Hazards to Overhead Facilities Section 4.1 – Description of all found wind-related damages or hazards to the utility’s overhead facilities in the areas where power is shut off. (Resolution ESRB-8, page 3, SED Additional Information.)
Response:
During the period of concern, weather stations near the PSPS areas recorded wind gusts as high as 88 mph. These are shown in Table 22 and Figure 44 in Section 12.
During patrols of the de-energized circuits prior to restoring power, PG&E found nine incidents of wind-related damages and two incidents of wind-related hazards. Damages are conditions that occurred during the PSPS, likely wind-related, necessitating repair or replacement of PG&E’s asset, such as a wire down or a fallen pole. Hazards are conditions that might have caused damages or posed an electrical arcing or ignition risk had PSPS not been executed, such as a tree limb found suspended in electrical wires. The damage and hazard locations are illustrated in Figures 24-34 and mapped in Figure 27.
Figure 24: Vegetation-Damage in Butte County – Tree fell on primary line, broke pole top and crossarm
36 Figure 25: Vegetation-Damage in Napa County – Tree fell on primary line 37 Figure 26: Vegetation-Hazard in Contra Costa County – Tree branch fell on primary line 38 Figure 27: Vegetation-Damage in Santa Clara County – Tree on line 39 Figure 28: Vegetation-Damage in Santa Cruz County – Broken pole top 40 Figure 29: Vegetation-Damage in Santa Cruz County – Primary wire broken 41 Figure 30: Vegetation-Damage in Lake County – Tree branch fell on service wire Figure 31: Vegetation-Damage in Santa Cruz County – Tree branch fell on wire 42 Figure 32: Vegetation-Damage in Sonoma County – Tree branch fell on wire 43 Figure 33: Vegetation-Hazard in Sonoma County – Tree fell on service wire Figure 34: Vegetation-Hazard in Sonoma County – Tree fell on service wire 44 Section 4.2 - A table showing circuit name and structure identifier (if applicable) for each damage or hazard, County that each damage or hazard is located in, whether the damage or hazard is in a High Fire-Threat District (HFTD) or non-HFTD, Type of damage/hazard of damage. (SED Additional Information.)
Response:
A table of damages and hazards within the de-energized areas can be found in Appendix C.
Section 4.3 - A zipped geodatabase file that includes the PSPS event damage and hazard points. The file should include items that are required in Section 4.2. (SED Additional Information.)
Response:
A zipped geodatabase file that includes the PSPS damage and hazard points can be found in attachment, “PGE_PSPS_Damage_Hazard_Points_11052024.gdb.zip.” Section 4.4 - A PDF map identifying the location of each damage or hazard. (SED Additional Information.)
Response:
See Figure 35 for a map identifying the location of the damages and hazards.
Figure 35: Map of Damage and Hazard Incidents During the November 5 – 8, 2024 PSPS 45 Section 5 – Notifications
Section 5.1 - A description of the notice to public safety partners, local/tribal governments, paratransit agencies that may serve all the known transit- or paratransit-dependent persons that may need access to a community resource center, multi-family building account holders/building managers in the AFN community, and all customers, including the means by which utilities provide notice to customers of the locations/hours/services available for CRCs, and where to access electricity during the hours the CRC is closed. (Resolution ESRB-8, page 3. D21-06-034, Appendix A, page A2, A9-A10, SED Additional Information.)
Response:
Throughout the PSPS, PG&E made significant efforts to notify Tribal/Local Governments, Public Safety Partners, CBOs (including paratransit agencies) and impacted customers in accordance with the CPUC PSPS Phase 1 Guidelines.
16 PG&E followed the Notification Plan included in our PG&E’s 2024 Pre-Season Report, Appendix C: Notification Plan, pp. 70-79. In addition, PG&E completed the following:
• Worked closely with telecommunications service providers throughout the PSPS to effectively coordinate, share information and manage the weather event. PG&E also provided telecommunications service providers with a dedicated PG&E contact in the EOC known as the Critical Infrastructure Lead (CIL), who shared up-to-date PSPS information and answered specific, individual questions. These partners were able to reach the CIL 24/7 during a PSPS by e-mail or phone. In addition, PG&E proactively reached out to 11 telecommunications service providers17 via email or phone as weather changes or new information regarding the PSPS became available. • In accordance with the Phase 3 PSPS Guidelines,
18 provided proactive notifications and
impacted zip code information to paratransit agencies that served known transit- or paratransit-dependent persons. All notifications to paratransit agencies included a link to the PSPS emergency website updates page, pge.com/pspsupdates and a section called “Additional Resources” with a link to a map showing areas potentially affected by the shutoff. This site also directs users to other webpages, such as the CRC page, which includes CRC information such as CRC locations, hours, and services available (see Section 9). The PSPS emergency website updates page also includes two prominent buttons at the top of the page, allowing customers to look up an address to determine impact, and a map showing areas potentially affected by the shutoff. • Directs customers to pge.com/pspsupdates via each PSPS notification, which includes a link to CRC information. This website prominently highlights the dedicated CRC page, which includes CRC locations, hours of operation, services available at each site, information regarding how to find local CRCs via the PSPS outage map and where to access electricity during the hours CRCs are closed.
• PG&E considers multi-family building account holders/building managers in the AFN community as part of our All Customers (including MBL Program customers and Self16 D.19-05-042. 17 American Tower, AT&T Corporation, Century Link, Comcast Corporation, Crown Castle International, Ducor Telephone Co., Frontier Communications Corp, Mediacom California LLC, SBA Towers, T-Mobile-Sprint, Verizon Wireless. 18 D.21-06-034.
46 Identified Vulnerable (SIV)
19 Program customers) recipient group. For information on PG&E’s outreach and community engagement with master-metered owners, property managers and building account holders, refer to PG&E’s AFN Quarterly Progress Report of activities between July 1, 2024, and September 30, 2024. • During this PSPS, SCE identified six shared customers with PG&E on Tejon 1102 that were in scope for potential de-energization. SCE and PG&E collaborated closely to ensure situational awareness of PG&E’s PSPS so that SCE could successfully execute PSPS notifications to these customers.
Table 3 provides a description of the notifications PG&E sent to Tribal/Local Governments Public Safety Partners, and all customers in accordance with the minimum timelines set forth by the CPUC PSPS Phase 1 Guidelines.20
Table 3: Notification Descriptions
Type of Notification Recipients Description
PRIORITY
NOTIFICATION:
48-72 hours in
advance of
anticipated deenergization
Public Safety
Partners and
CBOs,
21 transmissionlevel customers,
and municipal
utilities
On November 3, 2024, PG&E’s Meteorology Team noted
a potential PSPS and updated the weather forecast on
pge.com/weather to “elevated” in certain parts of the
service area. At this time, local PG&E representatives
called each County Office of Emergency Services (OES)
in PG&E’s electrical service area and select Tribes and cities to inform them that PG&E is monitoring an
increased potential of PSPS outages.
Following PG&E’s activation of its EOC, the following
was completed:
• PG&E submitted a PSPS Notification Form to Cal
OES and sent an e-mail to the CPUC notifying them
that PG&E’s EOC has been activated and that PG&E is
monitoring for potential PSPS.
• PG&E sent notifications to other Public Safety
Partners22 via call, text, and e-mail; these notifications included the following information:
o Estimated window of the de-energization time.
o When weather is anticipated to pass.
o Estimated Time of Restoration (ETOR).
o Links to the PSPS Portal where event-specific
maps and information are available.
19 SIV Program is inclusive of customers who have indicated they are “dependent on electricity for durable medical equipment or assistive technology” as well as customers that are not enrolled or qualify for the MBL Program and “certify that they have a serious illness or condition that could become life threatening if service is disconnected.” In accordance with D.21-06-034, PG&E includes customers who have indicated they are “dependent on electricity for durable medical equipment or assistive technology” in an effort to identify customers “above and beyond those in the medical baseline population” to include persons reliant on electricity to maintain necessary life functions including for durable medical equipment and assistive technology. This designation remains on their account indefinitely.
20 D.19-05-042.
21 Phase 3 D.21-06-034, Appendix A, page A9, Section G. MBL and AFN Communities, No. 4, Each electric investor-owned utility must provide proactive notification and impacted zip code information to paratransit agencies that may serve all the known transit- or paratransit-dependent persons that may need access to a CRC during a PSPS. 22 Other Public Safety Partners refers to first/emergency responders at the local, state, and federal level, water, wastewater, and communication service providers, affected CCAs, publicly owned utilities/electrical cooperatives, the CPUC, the California Governor’s Office of Emergency Services, and CAL FIRE.
47 Type of Notification Recipients Description
• Local PG&E representatives called potentially
impacted County OES and select Tribes to inform them
that PG&E is monitoring an increased potential of
PSPS.
WATCH
NOTIFICATION:
24-48 hours in
advance of
anticipated deenergization
Public Safety
Partners, CBOs,
All Customers
(including MBL
Program
customers, SIV
customers),
transmissionlevel customers,
and municipal
utilities
During this time, the following was completed:
• PG&E submitted a PSPS Notification Form to Cal
OES.
• PG&E sent notifications to other Public Safety
Partners, transmission-level customers, municipal
utilities, and all customers via call, text message and email; these notifications included the following information:
o Estimated window of the de-energization time.
o When the adverse weather is anticipated to
pass.
o ETOR.
o For Public Safety Partners only: Links to the
PSPS Portal.
o For Customers only: Potentially impacted
addresses, links to PSPS Updates webpage with
CRC information, and resources for AFN
customers, including but not limited to
information on the MBL Program, language
support, and the Portable Battery Program.
o For transmission-level customers only:
Transmission Substation Name and Line name
serving substation.
• PG&E sent notifications to MBL Program customers,
including tenants of master metered accounts, and SIV
Program customers every hour until the customer
confirmed receipt of the notification.
• PG&E also sent Cancellation Notifications to Public
Safety Partners and customers within two hours of
being removed from scope; this was to inform them
that power would not be shut off.
Customer notifications were provided in English, with
information on how to get PSPS information in translated languages. Customers with their language preference
selected in their PG&E accounts received in-language
(translated) notifications. Public Safety Partner
notifications were provided in English.
WARNING
NOTIFICATION:
1-4 hours in
advance of
anticipated dePublic Safety
Partners, CBOs,
All Customers
(including MBL
Program
customers, SIV
During this time, the following was completed:
• PG&E submitted a PSPS Notification Form to Cal
OES and sent an e-mail to the CPUC notifying them
that PG&E has made the decision to de-energize.
• PG&E sent notifications to other Public Safety
Partners, transmission-level customers, and customers;
48 Type of Notification Recipients Description
energization, if
possible
customers),
transmissionlevel customers,
and municipal
utilities
these notifications included the same key PSPS timing
information and resource links as the “Watch
Notification.”
• PG&E sent notifications to MBL Program customers,
including tenants of master metered accounts, and SIV
Program customers every hour until the customer
confirmed receipt of the notification.
• PG&E also sent Cancellation Notifications to Public
Safety Partners and customers within two hours of
being removed from scope; this was to inform them
that power would be shut off.
Customer notifications were provided in English, with
information on how to receive PSPS information in
translated languages. Customers with their language
preference selected in their PG&E accounts received inlanguage (translated) notifications. Public Safety Partner notifications were provided in English.
POWER OFF
NOTIFICATION:
When deenergization is
initiated
Public Safety
Partners, CBOs,
All Customers
(including MBL
Program
customers, SIV
customers),
transmissionlevel customers,
and municipal
utilities
When shut off was initiated, the following was completed:
• PG&E submitted a PSPS State Notification Form to
Cal OES and sent an e-mail to the CPUC to notify
them that de-energization has been initiated.
• Agency Representatives of PG&E conducted a live call
and/or sent an e-mail, as appropriate, to County OES
representatives that were within the potential PSPS
scope area and select Tribes and cities to inform them
that customers within their jurisdiction were beginning to be de-energized.
• PG&E Grid Control Center (GCC) conducted live
agent calls to impacted transmission-level customers.
• PG&E sent notifications to other Public Safety Partners municipal utilities, transmission-level customers and
customers via call, text messages, and e-mail, which
included:
o Impacted addresses (for customers only).
o De-energization time.
o When the adverse weather is anticipated to pass.
o For Customers Only: Links to the PSPS Updates
webpage with CRC information, and resources for
AFN customers, including but not limited to
information on the MBL Program, Meals on
Wheels, language support, and the Portable Battery
Program.
Customer notifications were provided in English, with
information on how to receive PSPS information in
translated languages. Customers with their language
preference selected in their PG&E accounts received in- 49 Type of Notification Recipients Description
language (translated) notifications. Public Safety Partner notifications were provided in English.
WEATHER “ALLCLEAR”/ETOR
UPDATE
NOTIFICATION:
Immediately before
re-energization
begins
Public Safety
Partners, CBOs,
All Customers
(including MBL
Program
customers, SIV
customers),
transmissionlevel customers,
and municipal
utilities
After the weather event had passed and the area was
deemed safe to begin patrols and restoration, PG&E
completed the following:
• Submitted a PSPS State Notification Form to Cal OES
and sent an e-mail to the CPUC notifying them that
PG&E is initiating re-energization patrols.
• Sent notifications to other Public Safety Partners,
transmission-level customers23, municipal utilities and customers via call, text message and e-mail; these
notifications included the ETOR.
• Sent “PSPS update” notifications to customers if their ETOR changed; two ways that an ETOR may change
include:
o New field or meteorology conditions.
o Damage was found during patrols and repair is
needed.
Customer notifications were provided in English, with
information on how to get PSPS information in translated languages. Customers with their language preference
selected in their PG&E accounts received in-language
(translated) notifications. Public Safety Partner
notifications were provided in English.
RESTORATION
NOTIFICATION:
When reenergization is
complete
Public Safety
Partners, CBOs,
All Customers
(including MBL
Program
customers, SIV
customers),
transmissionlevel customers,
and municipal
utilities
GCC conducted live agent calls to notify impacted
transmission-level customers of restoration. Once
customers, including MBL Program customers and SIV
Program customers, were restored, they received
notifications via call, text and e-mail. This was done using an automated process that issued customer notifications every 15 minutes upon restoration of service. Customer
notifications were provided in English, with information on how to receive PSPS information in translated
languages. Customers with their language preference
selected in their PG&E accounts received in-language
(translated) notifications.
Once all customers were restored, PG&E submitted the
final PSPS State Notification Form to Cal OES, sent an email to the CPUC confirming restoration of PSPS outages and reclassification of customers if applicable, and sent a notification to Public Safety Partners via call, text, and email. Public Safety Partner notifications were provided in English.
23 Transmission lines serving impacted Transmission-level Customers and Municipal Utilities may cut across multiple FIAs and will only be notified when all those FIAs that the line cuts across have been given the All-Clear. 50 In addition to providing notifications to Tribal/Local Governments, Public Safety Partners, CBOs (including paratransit agencies) and impacted customers, PG&E alerted the public in advance of de-energization, via media and PG&E’s website.
Media Engagement
From the time PG&E publicly announced the potential PSPS event until power was restored, PG&E engaged with customers and the public through the media as described below. • Proactively issued ten local news releases or written information directly to news outlets about the PSPS. This included:
o Five updates to integrated multicultural news outlets. o Five updates to local or national news outlets.
• Responded to 63 media inquiries, either from media outlets that contacted PG&E’s 24- hour media line, or direct calls/emails to field media representatives. This included:
o Eight integrated multicultural news outlets.
o 55 local or national news outlets.
• Participated in 29 media interviews (i.e., live, recorded or unrecorded phone interviews) to provide situational updates and preparedness messages for the PSPS. This included:
o Four integrated multicultural news outlets.
o 25 other local or national news outlets.
• As of November 13, 2024, PG&E identified 324 unique print, online, and broadcast stories. This included:
o 12 integrated multicultural news outlets.
o 312 local or national news outlets.
PG&E Website
During this PSPS, PG&E placed an Informational Alert on the pge.com home page that drove traffic to PG&E’s PSPS site and implemented tools to drive traffic to and maintain stability of the PSPS emergency website/PSPS updates page pgealerts.alerts.pge.com/psps-updates. Visits to the emergency website peaked on November 6, 2024, with 109,686 visits and 230,841 page views. The emergency website saw a total of 370,836 visits and 789,642 page views from the time the PSPS began to the time all customers had power restored.
We remain committed to the continuous improvement of our websites to better meet the diverse needs of its customers. As we launch new features and functionality to pge.com and to pgealerts.alerts.pge.com, we test to help ensure compliance with updated WCAG 2.1AA standards. We also seek to improve customer experience with user testing for key components.
Where possible, we remediate accessibility issues that customers or stakeholders have brought to our attention.
The following content was available on PG&E’s PSPS updates pages or on links from those pages:
• Straightforward, simplified PSPS information available in 16 languages, with clear updates about the planned scope of the event, including location (e.g., list of impacted Tribes, cities, and counties), duration of the PSPS, including estimated times of deenergization and re-energization at the individual address level, and overall, for the event. 51 • PDFs of potentially impacted areas, shapefiles and KMZ files for Public Safety Partners to use with their own mapping applications, and city/county lists with shutoff and restoration summaries.
• CRC details were made available as soon as sites were confirmed, including locations listed by county, resources available at each center, type of CRC (e.g., indoor or outdoor), health and safety policies, and operating hours. CRC locations were also indicated on the PSPS impact map.
• Links to additional resources including Electric Vehicle (EV) charging location map, videos in ASL (American Sign Language), locations of ILCs, resources for customers with accessibility, financial, language, and aging needs, backup power safety tips, MBL Program information and more.
• Webpage, available in 15 non-English languages, that describes our language support services for customers during a PSPS at pge.com/pspslanguagehelp. • Survey to provide input about the website and PSPS communications. • Address look-up tool that a customer and the public could use to identify specific potential PSPS impacts.
• Address-level alerts, available in 15 non-English languages, that allow non-PG&Eaccount holders to receive notifications via a phone call or SMS text for any address where they do not receive a bill (e.g., workplace, child’s school, renters, mobile home parks, etc.). This is also a valuable communication tool for renters and tenants of master metered accounts, such as mobile home parks. See pgealerts.alerts.pge.com/outagetools/get-psps-alerts/ and Figure 36 below.
Figure 36: PG&E PSPS Address Alert Sign-Up Webpage
Section 5.2 – Notification timeline including prior to de-energization, initiation, restoration, and cancellation, if applicable. The timeline should include the required minimum timeline and approximate time notifications were sent. (D.19-05-042, Appendix A, page A8-A9, D.21- 06-034, page A11)
Response:
Table 4 describes notifications and the time the notification was sent, in accordance with the minimum timelines set forth by the CPUC PSPS Phase 1 Guidelines, 24 to Tribal/Local
Governments, Public Safety Partners, and all customers prior to de-energization, initiation, and restoration.
During this PSPS, there were 37 cases of Public Safety Partners receiving duplicate notifications either imminently before de-energization or before re-energization. These duplicate notifications 24 D.19-05-042.
52 were caused by an oversight when creating notifications for jurisdictions in multiple TPs. These were solely duplicated notifications and as such these entities are not included in Table 8 in Section 5.5.
Table 4: Customer Notification Timeline Summary
Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent
(PST)
Message Notes
Who made
the
Notification
Pre-Deenergization
(Prior)
72-48 hours
Tribal/Local
Governments
and CCAs*
11/3/2024
12:34 Priority PG&E
Public Safety
Partners**
11/3/2024
12:48:00 PM Priority PG&E
Public Safety
Partners**
11/3/2024
11:20
Priority SCE
Public Safety
Partners**
11/3/2024
12:27 Priority SCE
48-24 hours
Tribal/Local
Governments
and CCAs*
11/3/2024
17:15 Watch PG&E
Public Safety
Partners**
11/3/2024
20:40 Watch PG&E
Public Safety
Partners**
11/4/2024
13:01 Watch PG&E
All
Customers***
11/3/2024
20:40 Watch PG&E
All
Customers***
11/4/2024
12:00 Watch SCE
All
Customers***
11/4/2024
12:40 Watch SCE
All
Customers***
11/4/2024
12:57 Watch PG&E
24-12
hours26
Tribal/Local
Governments
and CCAs*
11/4/2024
12:39 Watch PG&E
Public Safety
Partners**
11/5/2024
8:35 Watch PG&E
All
Customers***
11/5/2024
8:35 Watch PG&E
All
Customers***
11/5/2024
13:41 Watch SCE
All
Customers***
11/5/2024
13:55 Watch SCE
4-1 hours
Tribal/Local
Governments
and CCAs*
11/5/2024
16:26 Warning PG&E
25 D.19-05-042, Appendix A, Timing of Notification.
26 While not a CPUC requirement, PG&E provides an additional 24-12-hour notification to Tribal/Local Governments, Public Safety Partners and Customers.
53 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
Tribal/Local
Governments
and CCAs*
11/5/2024
18:15 Warning PG&E
Tribal/Local
Governments
and CCAs*
11/5/2024
19:13 Warning PG&E
Tribal/Local
Governments
and CCAs*
11/5/2024
20:13 Warning PG&E
Tribal/Local
Governments
and CCAs*
11/5/2024
21:03 Warning PG&E
Tribal/Local
Governments
and CCAs*
11/6/2024
1:34
Warning PG&E
Public Safety
Partners**
11/5/2024
17:02 Warning PG&E
Public Safety
Partners**
11/5/2024
18:05 Warning PG&E
Public Safety
Partners**
11/5/2024
19:32 Warning PG&E
Public Safety
Partners**
11/5/2024
19:47 Warning PG&E
Public Safety
Partners**
11/5/2024
21:28 Warning PG&E
Public Safety
Partners**
11/6/2024
2:02 Warning PG&E
All
Customers***
11/5/2024
17:01 Warning PG&E
All
Customers***
11/5/2024
18:04 Warning PG&E
All
Customers***
11/5/2024
19:30 Warning PG&E
All
Customers***
11/5/2024
19:46 Warning PG&E
All
Customers***
11/5/2024
21:28 Warning PG&E
All
Customers***
11/6/2024
2:00 Warning PG&E
All
Customers***
11/6/2024
1:37 Warning SCE
All
Customers***
11/6/2024
1:43 Warning SCE
Initiation
(During)
When De-
energization
Public Safety
Partners**
11/5/2024
18:46 Power Off PG&E
54 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
is initiated
(Power Off)
Public Safety
Partners**
11/5/2024
19:01 Power Off PG&E
Public Safety
Partners**
11/5/2024
19:31 Power Off PG&E
Public Safety
Partners**
11/5/2024
20:07 Power Off PG&E
Public Safety
Partners**
11/5/2024
20:19 Power Off PG&E
Public Safety
Partners**
11/5/2024
20:31 Power Off PG&E
Public Safety
Partners**
11/5/2024
20:45 Power Off PG&E
Public Safety
Partners**
11/5/2024
21:00 Power Off PG&E
Public Safety
Partners**
11/5/2024
21:30 Power Off PG&E
Public Safety
Partners**
11/5/2024
22:00 Power Off PG&E
Public Safety
Partners**
11/5/2024
22:16 Power Off PG&E
Public Safety
Partners**
11/5/2024
22:30 Power Off PG&E
Public Safety
Partners**
11/5/2024
22:46 Power Off PG&E
Public Safety
Partners**
11/5/2024
23:01 Power Off PG&E
Public Safety
Partners**
11/5/2024
23:31 Power Off PG&E
Public Safety
Partners**
11/5/2024
23:45 Power Off PG&E
Public Safety
Partners**
11/6/2024
0:15 Power Off PG&E
Public Safety
Partners**
11/6/2024
0:30 Power Off PG&E
Public Safety
Partners**
11/6/2024
0:46 Power Off PG&E
Public Safety
Partners**
11/6/2024
1:01 Power Off PG&E
Public Safety
Partners**
11/6/2024
1:16 Power Off PG&E
Public Safety
Partners**
11/6/2024
5:45 Power Off PG&E
Public Safety
Partners**
11/6/2024
6:01 Power Off PG&E
Public Safety
Partners**
11/6/2024
7:16 Power Off PG&E
55 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
Public Safety
Partners**
11/6/2024
7:30 Power Off PG&E
Public Safety
Partners**
11/6/2024
7:45 Power Off PG&E
Public Safety
Partners**
11/6/2024
8:01 Power Off PG&E
Public Safety
Partners**
11/6/2024
8:16 Power Off PG&E
Public Safety
Partners**
11/6/2024
8:30 Power Off PG&E
Public Safety
Partners**
11/6/2024
8:46 Power Off PG&E
Public Safety
Partners**
11/6/2024
9:01 Power Off PG&E
Public Safety
Partners**
11/6/2024
13:00 Power Off PG&E
Public Safety
Partners**
11/6/2024
21:46 Power Off PG&E
All
Customers***
11/5/2024
18:46 Power Off PG&E
All
Customers***
11/5/2024
19:01 Power Off PG&E
All
Customers***
11/5/2024
19:31 Power Off PG&E
All
Customers***
11/5/2024
20:07 Power Off PG&E
All
Customers***
11/5/2024
20:19 Power Off PG&E
All
Customers***
11/5/2024
20:31 Power Off PG&E
All
Customers***
11/5/2024
20:45 Power Off PG&E
All
Customers***
11/5/2024
21:00 Power Off PG&E
All
Customers***
11/5/2024
21:30 Power Off PG&E
All
Customers***
11/5/2024
22:00 Power Off PG&E
All
Customers***
11/5/2024
22:16 Power Off PG&E
All
Customers***
11/5/2024
22:30 Power Off PG&E
All
Customers***
11/5/2024
22:46 Power Off PG&E
All
Customers***
11/5/2024
23:01 Power Off PG&E
56 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent
(PST)
Message Notes
Who made
the
Notification
All
Customers***
11/5/2024
23:31 Power Off PG&E
All
Customers***
11/5/2024
23:45 Power Off PG&E
All
Customers***
11/6/2024
0:15 Power Off PG&E
All
Customers***
11/6/2024
0:30 Power Off PG&E
All
Customers***
11/6/2024
0:46 Power Off PG&E
All
Customers***
11/6/2024
1:01 Power Off PG&E
All
Customers***
11/6/2024
1:16 Power Off PG&E
All
Customers***
11/6/2024
5:45 Power Off PG&E
All
Customers***
11/6/2024
6:01 Power Off PG&E
All
Customers***
11/6/2024
7:16 Power Off PG&E
All
Customers***
11/6/2024
7:30 Power Off PG&E
All
Customers***
11/6/2024
7:45 Power Off PG&E
All
Customers***
11/6/2024
8:01 Power Off PG&E
All
Customers***
11/6/2024
8:16 Power Off PG&E
All
Customers***
11/6/2024
8:30 Power Off PG&E
All
Customers***
11/6/2024
8:46 Power Off PG&E
All
Customers***
11/6/2024
9:01 Power Off PG&E
All
Customers***
11/6/2024
13:00 Power Off PG&E
All
Customers***
11/6/2024
21:46 Power Off PG&E
All
Customers***
11/6/2024
6:12 Power Off SCE
Immediately
before reenergization
Tribal/Local
Governments
and CCAs*
11/6/2024
16:17
Inspecting/
Weather
All-Clear
First AllClear
Notification
sent.
PG&E
57 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent
(PST)
Message Notes
Who made
the
Notification
Tribal/Local
Governments
and CCAs*
11/7/2024
8:20
Inspecting/
Weather
All-Clear
Last AllClear
Notification
sent.
PG&E
Public Safety
Partners**
11/6/2024
14:18
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
14:32
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
15:18
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
15:33
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
16:33
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
17:03
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
17:33
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
18:02
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
18:34
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
18:49
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
19:05
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
19:33
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
19:48
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
20:03
Inspecting/
Weather
All-Clear
PG&E
58 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
Public Safety
Partners**
11/6/2024
21:33
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
21:48
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
22:03
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/6/2024
22:12
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
6:04
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
6:17
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
6:49
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
7:18
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
7:39
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
7:55
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
8:18
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
8:48
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
9:06
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
9:44
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
9:56
Inspecting/
Weather
All-Clear
PG&E
59 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
Public Safety
Partners**
11/7/2024
10:22
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
10:36
Inspecting/
Weather
All-Clear
PG&E
Public Safety
Partners**
11/7/2024
11:48
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
14:18
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
14:32
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
15:18
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
15:33
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
16:33
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
17:03
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
17:33
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
18:02
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
18:34
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
18:49
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
19:05
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
19:33
Inspecting/
Weather
All-Clear
PG&E
60 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
All
Customers***
11/6/2024
19:48
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
20:03
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
21:33
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
21:48
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
22:03
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/6/2024
22:12
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 6:04
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 6:17
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 6:49
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 7:18
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 7:39
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 7:55
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 8:18
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 8:48
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 9:06
Inspecting/
Weather
All-Clear
PG&E
61 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
All
Customers*** 11/7/2024 9:44
Inspecting/
Weather
All-Clear
PG&E
All
Customers*** 11/7/2024 9:56
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/7/2024
10:22
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/7/2024
10:36
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/7/2024
11:48
Inspecting/
Weather
All-Clear
PG&E
All
Customers***
11/7/2024
11:40
Inspecting/
Weather
All-Clear
SCE
Public Safety
Partners**
11/6/2024
8:02
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
8:34
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
16:16
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
16:49
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
17:20
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
17:36
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
18:14
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
18:20
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
18:36
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
19:20
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
20:19
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
20:35
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
23:01
ETOR
Update PG&E
Public Safety
Partners**
11/6/2024
23:11
ETOR
Update PG&E
62 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
Public Safety
Partners**
11/7/2024
4:04
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
6:53
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
7:14
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
7:50
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
8:05
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
8:21
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
8:27
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
9:03
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
9:54
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
10:23
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
10:37
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
10:50
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
11:04
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
11:21
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
11:50
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
12:20
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
12:34
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
13:01
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
13:31
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
14:40
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
14:50
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
15:35
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
15:50
ETOR
Update PG&E
63 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
Public Safety
Partners**
11/7/2024
16:05
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
16:36
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
17:17
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
19:14
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
19:15
ETOR
Update PG&E
Public Safety
Partners**
11/7/2024
19:20
ETOR
Update PG&E
All
Customers***
11/6/2024
8:02
ETOR
Update PG&E
All
Customers***
11/6/2024
8:34
ETOR
Update PG&E
All
Customers***
11/6/2024
16:16
ETOR
Update PG&E
All
Customers***
11/6/2024
16:49
ETOR
Update PG&E
All
Customers***
11/6/2024
17:20
ETOR
Update PG&E
All
Customers***
11/6/2024
17:36
ETOR
Update PG&E
All
Customers***
11/6/2024
18:14
ETOR
Update PG&E
All
Customers***
11/6/2024
18:20
ETOR
Update PG&E
All
Customers***
11/6/2024
18:36
ETOR
Update PG&E
All
Customers***
11/6/2024
19:20
ETOR
Update PG&E
All
Customers***
11/6/2024
20:19
ETOR
Update PG&E
All
Customers***
11/6/2024
20:35
ETOR
Update PG&E
All
Customers***
11/6/2024
23:01
ETOR
Update PG&E
All
Customers***
11/6/2024
23:11
ETOR
Update PG&E
All
Customers***
11/7/2024
4:04
ETOR
Update PG&E
All
Customers***
11/7/2024
6:53
ETOR
Update PG&E
All
Customers***
11/7/2024
7:14
ETOR
Update PG&E
64 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
All
Customers***
11/7/2024
7:50
ETOR
Update PG&E
All
Customers***
11/7/2024
8:05
ETOR
Update PG&E
All
Customers***
11/7/2024
8:21
ETOR
Update PG&E
All
Customers***
11/7/2024
8:27
ETOR
Update PG&E
All
Customers***
11/7/2024
9:03
ETOR
Update PG&E
All
Customers***
11/7/2024
9:54
ETOR
Update PG&E
All
Customers***
11/7/2024
10:23
ETOR
Update PG&E
All
Customers***
11/7/2024
10:37
ETOR
Update PG&E
All
Customers***
11/7/2024
10:50
ETOR
Update PG&E
All
Customers***
11/7/2024
11:04
ETOR
Update PG&E
All
Customers***
11/7/2024
11:21
ETOR
Update PG&E
All
Customers***
11/7/2024
11:50
ETOR
Update PG&E
All
Customers***
11/7/2024
12:20
ETOR
Update PG&E
All
Customers***
11/7/2024
12:34
ETOR
Update PG&E
All
Customers***
11/7/2024
13:01
ETOR
Update PG&E
All
Customers***
11/7/2024
13:31
ETOR
Update PG&E
All
Customers***
11/7/2024
14:40
ETOR
Update PG&E
All
Customers***
11/7/2024
14:50
ETOR
Update PG&E
All
Customers***
11/7/2024
15:35
ETOR
Update PG&E
All
Customers***
11/7/2024
15:50
ETOR
Update PG&E
All
Customers***
11/7/2024
16:05
ETOR
Update PG&E
All
Customers***
11/7/2024
16:36
ETOR
Update PG&E
All
Customers***
11/7/2024
17:17
ETOR
Update PG&E
65 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
All
Customers***
11/7/2024
19:14
ETOR
Update PG&E
All
Customers***
11/7/2024
19:15
ETOR
Update PG&E
All
Customers***
11/7/2024
19:20
ETOR
Update PG&E
Restoration
(After)
After re-
energization
was
completed
Tribal/Local
Governments
and CCAs*
11/8/2024
12:02 Restore PG&E
Public Safety
Partners**
11/5/2024
20:17 Restore PG&E
Public Safety
Partners**
11/5/2024
21:32 Restore PG&E
Public Safety
Partners**
11/5/2024
23:17 Restore PG&E
Public Safety
Partners**
11/6/2024
1:02 Restore PG&E
Public Safety
Partners**
11/6/2024
14:47 Restore PG&E
Public Safety
Partners**
11/6/2024
15:32 Restore PG&E
Public Safety
Partners**
11/6/2024
15:46 Restore PG&E
Public Safety
Partners**
11/6/2024
16:32 Restore PG&E
Public Safety
Partners**
11/6/2024
17:01 Restore PG&E
Public Safety
Partners**
11/6/2024
17:32 Restore PG&E
Public Safety
Partners**
11/6/2024
18:04 Restore PG&E
Public Safety
Partners**
11/6/2024
18:16 Restore PG&E
Public Safety
Partners**
11/6/2024
18:32 Restore PG&E
Public Safety
Partners**
11/6/2024
18:47 Restore PG&E
Public Safety
Partners**
11/6/2024
19:02 Restore PG&E
Public Safety
Partners**
11/6/2024
19:17 Restore PG&E
Public Safety
Partners**
11/6/2024
19:47 Restore PG&E
Public Safety
Partners**
11/6/2024
20:47 Restore PG&E
66 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
Public Safety
Partners**
11/6/2024
21:02 Restore PG&E
Public Safety
Partners**
11/6/2024
22:16 Restore PG&E
Public Safety
Partners**
11/6/2024
23:31 Restore PG&E
Public Safety
Partners**
11/7/2024
1:16 Restore PG&E
Public Safety
Partners**
11/7/2024
3:02 Restore PG&E
Public Safety
Partners**
11/7/2024
3:16 Restore PG&E
Public Safety
Partners**
11/7/2024
3:32 Restore PG&E
Public Safety
Partners**
11/7/2024
7:47 Restore PG&E
Public Safety
Partners**
11/7/2024
8:01 Restore PG&E
Public Safety
Partners**
11/7/2024
8:23 Restore PG&E
Public Safety
Partners**
11/7/2024
8:32 Restore PG&E
Public Safety
Partners**
11/7/2024
8:46 Restore PG&E
Public Safety
Partners**
11/7/2024
9:02 Restore PG&E
Public Safety
Partners**
11/7/2024
9:16 Restore PG&E
Public Safety
Partners**
11/7/2024
9:42 Restore PG&E
Public Safety
Partners**
11/7/2024
10:02 Restore PG&E
Public Safety
Partners**
11/7/2024
10:17 Restore PG&E
Public Safety
Partners**
11/7/2024
10:29 Restore PG&E
Public Safety
Partners**
11/7/2024
10:30 Restore PG&E
Public Safety
Partners**
11/7/2024
10:47 Restore PG&E
Public Safety
Partners**
11/7/2024
11:02 Restore PG&E
Public Safety
Partners**
11/7/2024
11:17 Restore PG&E
Public Safety
Partners**
11/7/2024
11:32 Restore PG&E
67 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
Public Safety
Partners**
11/7/2024
11:47 Restore PG&E
Public Safety
Partners**
11/7/2024
12:02 Restore PG&E
Public Safety
Partners**
11/7/2024
12:17 Restore PG&E
Public Safety
Partners**
11/7/2024
12:32 Restore PG&E
Public Safety
Partners**
11/7/2024
12:46 Restore PG&E
Public Safety
Partners**
11/7/2024
13:02 Restore PG&E
Public Safety
Partners**
11/7/2024
13:17 Restore PG&E
Public Safety
Partners**
11/7/2024
13:33 Restore PG&E
Public Safety
Partners**
11/7/2024
14:28 Restore PG&E
Public Safety
Partners**
11/7/2024
14:31 Restore PG&E
Public Safety
Partners**
11/7/2024
14:47 Restore PG&E
Public Safety
Partners**
11/7/2024
15:02 Restore PG&E
Public Safety
Partners**
11/7/2024
15:17 Restore PG&E
Public Safety
Partners**
11/7/2024
15:21 Restore PG&E
Public Safety
Partners**
11/7/2024
15:32 Restore PG&E
Public Safety
Partners**
11/7/2024
15:47 Restore PG&E
Public Safety
Partners**
11/7/2024
16:02 Restore PG&E
Public Safety
Partners**
11/7/2024
16:36 Restore PG&E
Public Safety
Partners**
11/7/2024
16:40 Restore PG&E
Public Safety
Partners**
11/7/2024
17:13 Restore PG&E
Public Safety
Partners**
11/7/2024
17:31 Restore PG&E
Public Safety
Partners**
11/7/2024
17:47 Restore PG&E
Public Safety
Partners**
11/7/2024
17:59 Restore PG&E
68 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
Public Safety
Partners**
11/7/2024
18:02 Restore PG&E
Public Safety
Partners**
11/7/2024
18:17 Restore PG&E
Public Safety
Partners**
11/7/2024
18:32 Restore PG&E
Public Safety
Partners**
11/7/2024
18:46 Restore PG&E
Public Safety
Partners**
11/7/2024
19:16 Restore PG&E
Public Safety
Partners**
11/7/2024
19:47 Restore PG&E
Public Safety
Partners**
11/8/2024
9:19 Restore PG&E
Public Safety
Partners**
11/8/2024
12:01 Restore PG&E
All
Customers***
11/5/2024
20:17 Restore PG&E
All
Customers***
11/5/2024
21:32 Restore PG&E
All
Customers***
11/5/2024
23:17 Restore PG&E
All
Customers***
11/6/2024
1:02 Restore PG&E
All
Customers***
11/6/2024
14:47 Restore PG&E
All
Customers***
11/6/2024
15:32 Restore PG&E
All
Customers***
11/6/2024
15:46 Restore PG&E
All
Customers***
11/6/2024
16:32 Restore PG&E
All
Customers***
11/6/2024
17:01 Restore PG&E
All
Customers***
11/6/2024
17:32 Restore PG&E
All
Customers***
11/6/2024
18:04 Restore PG&E
All
Customers***
11/6/2024
18:16 Restore PG&E
All
Customers***
11/6/2024
18:32 Restore PG&E
All
Customers***
11/6/2024
18:47 Restore PG&E
All
Customers***
11/6/2024
19:02 Restore PG&E
69 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
All
Customers***
11/6/2024
19:17 Restore PG&E
All
Customers***
11/6/2024
19:47 Restore PG&E
All
Customers***
11/6/2024
20:47 Restore PG&E
All
Customers***
11/6/2024
21:02 Restore PG&E
All
Customers***
11/6/2024
22:16 Restore PG&E
All
Customers***
11/6/2024
23:31 Restore PG&E
All
Customers***
11/7/2024
1:16 Restore PG&E
All
Customers***
11/7/2024
3:02 Restore PG&E
All
Customers***
11/7/2024
3:16 Restore PG&E
All
Customers***
11/7/2024
3:32 Restore PG&E
All
Customers***
11/7/2024
7:47 Restore PG&E
All
Customers***
11/7/2024
8:01 Restore PG&E
All
Customers***
11/7/2024
8:23 Restore PG&E
All
Customers***
11/7/2024
8:32 Restore PG&E
All
Customers***
11/7/2024
8:46 Restore PG&E
All
Customers***
11/7/2024
9:02 Restore PG&E
All
Customers***
11/7/2024
9:16 Restore PG&E
All
Customers***
11/7/2024
9:42 Restore PG&E
All
Customers***
11/7/2024
10:02 Restore PG&E
All
Customers***
11/7/2024
10:17 Restore PG&E
All
Customers***
11/7/2024
10:29 Restore PG&E
All
Customers***
11/7/2024
10:30 Restore PG&E
All
Customers***
11/7/2024
10:47 Restore PG&E
70 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent (PST)Message Notes
Who made
the
Notification
All
Customers***
11/7/2024
11:02 Restore PG&E
All
Customers***
11/7/2024
11:17 Restore PG&E
All
Customers***
11/7/2024
11:32 Restore PG&E
All
Customers***
11/7/2024
11:47 Restore PG&E
All
Customers***
11/7/2024
12:02 Restore PG&E
All
Customers***
11/7/2024
12:17 Restore PG&E
All
Customers***
11/7/2024
12:32 Restore PG&E
All
Customers***
11/7/2024
12:46 Restore PG&E
All
Customers***
11/7/2024
13:02 Restore PG&E
All
Customers***
11/7/2024
13:17 Restore PG&E
All
Customers***
11/7/2024
13:33 Restore PG&E
All
Customers***
11/7/2024
14:28 Restore PG&E
All
Customers***
11/7/2024
14:31 Restore PG&E
All
Customers***
11/7/2024
14:47 Restore PG&E
All
Customers***
11/7/2024
15:02 Restore PG&E
All
Customers***
11/7/2024
15:17 Restore PG&E
All
Customers***
11/7/2024
15:21 Restore PG&E
All
Customers***
11/7/2024
15:32 Restore PG&E
All
Customers***
11/7/2024
15:47 Restore PG&E
All
Customers***
11/7/2024
16:02 Restore PG&E
All
Customers***
11/7/2024
16:36 Restore PG&E
All
Customers***
11/7/2024
16:40 Restore PG&E
All
Customers***
11/7/2024
17:13 Restore PG&E
71 Event Order Minimum
Timeline25
Notification
Sent to:
Approximate
Time Sent
(PST)
Message Notes
Who made
the
Notification
All
Customers***
11/7/2024
17:31 Restore PG&E
All
Customers***
11/7/2024
17:47 Restore PG&E
All
Customers***
11/7/2024
17:59 Restore PG&E
All
Customers***
11/7/2024
18:02 Restore PG&E
All
Customers***
11/7/2024
18:17 Restore PG&E
All
Customers***
11/7/2024
18:32 Restore PG&E
All
Customers***
11/7/2024
18:46 Restore PG&E
All
Customers***
11/7/2024
19:16 Restore PG&E
All
Customers***
11/7/2024
19:47 Restore PG&E
All
Customers***
11/8/2024
9:19 Restore PG&E
All
Customers***
11/8/2024
12:01 Restore PG&E
All
Customers***
11/7/2024
11:44 Restore SCE
All
Customers***
11/7/2024
11:39 Restore SCE
Cancellation
Within 2-
hours of
decision to
cancel
Public Safety
Partners**
11/5/2024
8:10 Cancel PG&E
Public Safety
Partners**
11/5/2024
15:45 Cancel PG&E
All
Customers***
11/5/2024
8:10 Cancel PG&E
All
Customers***
11/5/2024
15:45 Cancel PG&E
Ad Hoc
Notification N/A All Customers***
11/6/2024
9:00 Ad Hoc
Only
customers
who
received
the incorrect
restoration
notification
received this
ad hoc
notification.
PG&E
*A subset of Public Safety Partners, including Tribes, cities, counties, and community choice aggregators. aggregators.
**A subset of Public Safety Partners, including water, wastewater, and communication service providers. ***All Customers, including MBL Program customers and SIV Program customers. 72 Designation
Total
Number of
customers28
Notification
Attempts
Made29
Timing of
Attempts30
(PST)
Who made
the
Notification
Attempt
Successful
Positive
Notification31
MBL32 1,340
1,340 Watch
Notifications
11/3/2024
20:43
PG&E
1,249 Watch
Notifications
1,283
Warning
Notifications
11/4/2024
9:33
1,035 Warning
Notifications
2,623 Overall
Notifications
11/3/2024
20:43
2,284 Overall
Notifications
27 Counts of Notification Attempts Made will not reflect the actual total of customers notified as both MBL and SIV Program customers can appear in both subset groups.
28 Total number of customers notified where notification was attempted. Count includes customers that may have been removed from scope or received Cancellation Notifications prior to de-energization, but still received Watch and/or Warning notifications. 29 Count of Warning Notifications includes doorbell rings and Live Agent phone calls. 30 Initial start time notification was sent.
31 PG&E considers successful positive notifications as those in which the notification was successfully delivered to the customer (i.e., no bounce back) and the customer acknowledges receipt of the notification. 32 Residential tenants of master-metered customers can also qualify for Medical Baseline quantities. The Medical Baseline category for the purposes of Table 5 does not include MBL Program customers who are master meter tenants.
Section 5.3 - For those customers where positive or affirmative notification was attempted, use the following template to report the accounting of the customers (which tariff and/or access and functional needs population designation), the number of notification attempts made, the timing of attempts, who made the notification attempt (utility or public safety partner) and the number of customers for whom positive notification was achieved. (D.19-05-042, Appendix A, page A23, SED Additional Information.) “Notification attempts made” and “Successful positive notification” must include the unique number of customer counts. When the actual notification attempts made is less than the number of customers that need positive notifications, the utilities must explain the reason. In addition, the utilities must explain the reason of any unsuccessful positive notifications. (SED Additional Information.)
Response:
Table 5 below includes metrics associated with PG&E notifications provided to customers where positive or affirmative notification was attempted. PG&E interprets the number of customers that need positive or affirmative notification as customers the company seeks confirmation from, namely MBL Program customers and SIV Program customers.
Table 5: Notifications to Customers where Positive or Affirmative Notification was Attempted27
73 Designation
Total
Number of
customers28
Notification
Attempts
Made29
Timing of
Attempts30
(PST)
Who made
the
Notification
Attempt
Successful
Positive
Notification31
MBL behind
a master
meter33
14 14 Watch
Notifications
11/3/2024
20:44
PG&E
13 Watch
Notifications
14 Warning
Notifications
11/5/2024
12:10
8 Warning
Notifications
28 Overall
Notifications
11/3/2024
20:44
21 Overall
Notifications
SIV 663
663 Watch
Notifications
11/3/2024
20:40
PG&E
583 Watch
Notifications
636 Warning
Notifications
11/4/2024
9:22
498 Warning
Notifications
1,299 Overall
Notifications
11/3/2024
20:40
1,081 Overall
Notifications
For this PSPS, MBL Program customers and SIV Program customers received automated calls, texts, and emails at the same intervals as the general customer notifications. PG&E provided unique PSPS Watch and PSPS Warning Notifications to MBL Program customers 34 and SIV
Program customers.
These customer groups also received additional calls and texts at hourly intervals until the customer confirmed receipt of the automated notifications by either answering the phone, responding to the text, or opening the email. If confirmation was not received, a PG&E representative visited the customer’s home to check on the customer (referred to as the “doorbell ring” process) while hourly notification retries continued. If the customer did not provide confirmation to PG&E following the check-in, the PG&E representative left a door hanger providing additional PSPS notification and information at the home to indicate PG&E had visited. In each case, the additional door hanger notification was considered successful.35 At times, PG&E also made Live Agent phone calls in parallel to the automated notifications and doorbell rings, as an additional attempt to reach the customer prior to and/or after deenergization.
PG&E shared the lists of the MBL Program customers and SIV Program customers who had not confirmed receipt of their notifications with the appropriate county and Tribal emergency managers twice daily via the PSPS Portal. PG&E proactively notified agencies that the data was 33 PG&E has additional processes in place to ensure MBL customers are notified. Master meter tenants are contacted directly to be considered a positive notification. Contacting the property or building manager does not count as a positive notification. 34 Including MBL Program customers who are master-metered tenants (e.g., renters or tenants in mobile home park). 35 For MBL Program customers and SIV Program customers, the in-person door ring visit where a door hanger is left, but no contact made with the customer is considered “successful contact,” but not confirmed as “received.” If the representative makes contact with the customer, then it is considered “received.” 74 available on the PSPS Portal and encouraged them to inform these customers of the resources available to them. PG&E is unable to track and report on notifications made by Public Safety Partners, as notification systems and/or platforms used by Public Safety Partners are out of PG&E’s purview; PG&E encourages Public Safety Partners to include PSPS messages on all of their platforms. PG&E describes its engagement with Public Safety Partners in Section 6.
Table 6 and Table 7 include metrics associated with the notifications to de-energized MBL Program customers.
Table 6: Outcomes of Notifications to De-energized MBL Program Customers 36 Based on SPID.
37 Customers may have confirmed receipt of their notifications in multiple channels (e.g., automated notification and/or doorbell ring); therefore, the counts of total attempted and successful notifications are not mutually exclusive.
Count
Type of Notifications to
De-energized MBL
Customers36
Description
1,275 Total De-energized MBL
Program Customers
The number of customers de-energized who
participate in PG&E’s MBL Program.
1,275 Total Notifications
Attempted/Sent
The total sum of automated notifications attempted
via call, text, and e-mail, in-person doorbell ring
visit attempts and/or Live Agent phone calls.
0 Total Notifications Not
Attempted/Sent
Total MBL Program customers de-energized that
PG&E did not attempt to notify.
1,275 Total Notifications
Delivered
The total sum of automated notifications sent via
call, text, and e-mail.
0 Total Notifications Not
Delivered
Total MBL Program customers de-energized whose
notification was not delivered.
960 Total Notifications
Initially Acknowledged
The total sum of automated notifications sent via
call, text, and email where notification was
acknowledged.
582
Total In-Person
Visits/Doorbell Rings
and Live Agent Phone
Calls
Total attempted doorbell ring for impacted MBL
Program customers where PG&E made contact with
the customer (either in person or via phone call in
advance of visit) or left a door hanger.37 This
includes call attempts made by Live Agent
representatives to MBL Program customers that had
not yet confirmed receipt of their automated
notification or answered the door during PG&E’s
in-person visit. Refer to Table 7 for the detailed
breakdown of this category.
1,261 Total Notifications
Received
Customers who acknowledged their notification by
taking one of the following actions: answered an
automated or Live Agent phone call, responded to a
text message, opened an e-mail, or greeted an inperson doorbell ring (excludes voicemails left, text message delivered only and not confirmed, door
hanger left).
75 Table 7: Count and Type of Additional Notifications to De-energized MBL Program Customers
Count
Type of Additional
Notifications to Impacted
MBL Customers38
Description
450 Total In-Person Visits/
Doorbell Rings
Doorbell ring attempts to impacted MBL Program
customers where PG&E made contact with the
customer (either in person or via phone call in
advance of visit) or left a door hanger.39
132 Live Agent Phone Calls
Calls made by Live Agent representatives to MBL
Program customers that had not yet confirmed receipt
of their automated notification or answered the door
during PG&E’s in-person visit.
Section 5.4 - A copy or scripts of all notifications with a list of all languages that each type of notification was provided in, the timing of notifications, the methods of notifications and who made the notifications (the utility or local public safety partners). (D.19-05-042, Appendix A, page A23, SED Additional Information.)
Response:
Please reference attachment “PGE_PSPS_Notifications_20241105.pdf” for a copy of the notification templates, the timing of the notifications and methods of notifications that PG&E and SCE sent during the November 5 – 8, 2024 PSPS. Additional information on the timing of notifications sent during this PSPS can be found in Section 5.2.
PG&E provides Tribal, city, county, CCAs, Public Safety Partners, transmission-level customers, and municipal utility notifications in English only. All other customer notifications are delivered in-language if a customer’s language preference is on file. If there is no language preference on file, the notification is delivered in English, with information on how to get PSPS information in translated languages. For more information on notifications provided to customers in customerset language preferences, see Table 12.
Section 5.5 - If the utility fails to provide notifications according to the minimum timelines set forth in D.19-05-042 and D.21-06-034, using the following template to report a breakdown of the notification failure and an explanation of what caused the failure. (D.21- 06-014 page 286, SED Additional Information.)
38 Based on SPID.
39 Customers may have confirmed receipt of their notifications in multiple channels (e.g., automated notification and/or doorbell ring); therefore, the counts of total attempted and successful notifications are not mutually exclusive.
Count
Type of Notifications to
De-energized MBL
Customers36
Description
0 Total Notifications Not
Received
Total MBL Program customers who did not confirm
receipt/acknowledge their automated notifications,
Live Agent phone calls or in-person doorbell ring.
Customers who did not answer a doorbell ring were
left a door hanger.
76 Response:
PG&E makes a substantial effort to provide notifications whenever possible in accordance with the PSPS Phase 1, Phase 3 and 2019 PSPS OII guidelines, weather and other factors permitting.
Table 8 shows the count of notification failures for all customers in scope at the time of the required notification, based on the forecasted or planned de-energization times. 40 Customers who
enter scope later in the event for reasons outside of PG&E’s control (such as rapidly changing weather) after the required notification window, are not considered notification failures for that window as they are notified within the next notification sequence of when these new customers came into scope.
During this PSPS, 60 customers were unable to receive notifications as no valid contact information was provided by the customer to PG&E at the time of notification. Therefore, these customers are not included in Table 8 below. Following the PSPS, PG&E will send these customers postcards and encourage them to update their contact information for future notifications.
Table 8: Notification Failure Causes
Notifications
Sent to
Notification Failure
Description
Number of Entities or
Customer Account
Explanation of
Failure
Public Safety
Partners
excluding CFI41
Entities who did not receive
48-to 72-hour priority
notification
0 No Failures.
Entities who did not receive
1–4-hour imminent
notification
0 No failures.
Entities who did not receive
any notifications before deenergization0 No failures.
Entities who were not notified
immediately before reenergization0 No failures.
Entities who did not receive
cancellation notification
within two hours of the
decision to cancel
0 No entities were
cancelled during this
PSPS.
CFI42
Facilities who did not receive
48-to 72-hour priority
notification
0 No failures.
Facilities who did not receive
1–4-hour imminent
notification
9 See Table 8B
Facilities who did not receive
any notifications before deenergization0 No failures.
40 OIC Decisions. See Section 2 for more information on OIC B and D scoping based on forecasted weather and planned deenergization times. 41 Only includes Tribes, cities, counties, and CCAs.
42 Includes Public Safety Partners who are CFI customers. 77 Notifications
Sent to
Notification Failure
Description
Number of Entities or
Customer Account
Explanation of
Failure
Facilities who were not
notified at de-energization
initiation
27 See Table 8C and 8D
Facilities who were not
notified immediately before
re-energization
58 See Table 8C and 8E
Facilities who were not
notified when re-energization
is complete
6 See Table 8C
Facilities who did not receive
cancellation notification
within two hours of the
decision to cancel
0 No failures.
All other
affected
customers
Customers who did not
receive 24–48-hour advance
notifications
2 See Table 8A
Customers who did not
receive 1–4-hour imminent
notifications
215 See Table 8A and 8B
Customers who did not
receive any notifications
before de-energization
2 See Table 8A
Customers who were not
notified at de-energization
initiation
887 See Table 8C and 8D
Customers who were not
notified immediately before
re-energization
1,880 See Table 8C and 8E
Customers who were not
notified when re-energization
is complete
130 See Table 8C and 8F
Customers who did not
receive cancellation
notification within two hours
of the decision to cancel
3 These customers
received a delayed
cancellation notice due
to a data issue. This
delayed cancellation
was sent prior to their
planned deenergization time.
78 Table 8A: Explanation of Failures for All Other Affected Customers Who Did Not Receive Any Notifications Before De-Energization
Count of All Other
Affected Customers Explanation
2 Our data system for pre-outage PSPS notifications had not yet registered that these customers were in service. Therefore, these customers were not identified as impacted by PSPS and did not receive any notifications prior to de-energization.
However, these customers did receive notifications at de-energization initiation and when re-energization was complete.
Table 8B: Explanation of Failures for CFI and All Other Affected Customers Who Did Not Receive 1–4-hour Imminent Notifications
Count of CFI Count of All Other
Affected Customers Explanation
1 0
This transmission-level customer received their notification six minutes before the required window due to being included in the same notification file as customers with an earlier planned deenergization time. 1 0
This transmission-level customer received their notification 34 minutes after the required window due to delays in the
notification process.
However, this customer was previously notified 14 hours prior to planned de-energization.
0 1
This customer received a delayed Imminent Notification which was sent 15 minutes after the required notification window.
The root cause of this delay is under investigation. We will report our findings in the 2024 PSPS Post-Season Report. 0 1
This customer received a delayed Imminent Notification which was sent 4 hours after the planned de-energization time.
However, due to rapidly changing weather conditions and adjusted de-energization time, this notification was still sent approximately 3 hours prior to the customer’s actual deenergization time.
The root cause of this delay is under investigation with our notification vendor. We will report our findings in the 2024 PSPS Post-Season Report.
0 4
These customers did not receive Imminent Notifications. Our data system for pre-outage PSPS notifications updated mid-event to reflect a change in the transformers serving these customers due to Undergrounding project.
79 Count of CFI Count of All Other
Affected Customers Explanation
Due to the timing of this change, these customers were not identified as impacted by PSPS in the scope used for Imminent Notifications. However, these customers received all other required notifications.
7 207
PG&E de-energized customers within TP 18 significantly earlier than anticipated in response to rapidly changing weather conditions. Therefore, there was insufficient time to provide 1 – 4-hour Imminent Notifications to these customers due to rapidly changing weather conditions. This resulted in customers receiving their 1 – 4 Hour Imminent Notifications after their outage began.
These customers received all other required notifications prior to their de-energization and were successfully notified at deenergization initiation.
Table 8C: Explanation of Failures for CFI and All Other Affected Customers Who Were Not Notified at De-energization Initiation, Immediately Before Re-energization, and When Re-energization was Complete
Count of CFI Count of All Other
Affected Customers Explanation
5 82
For these customers, our internal outage management system used for in-outage and post-outage notifications was not aligned with actual field conditions. Therefore, these customers did not receive notifications after their outage began.
1 29
These customers were impacted by a non-PSPS outage shortly before the start of the planned PSPS outage. We are still investigating why this resulted in these notification failures for the PSPS outage.
We will report our findings in the 2024 PSPS Post-Season Report
0 3
The root cause of these failures have not been identified and are still under investigation. We will report our findings in the 2024 PSPS Post-Season Report.
Table 8D: Explanation of Failures for CFI and All Other Affected Customers Who Were Not Notified at De-energization Initiation
Count of CFI Count of All Other
Affected Customers Explanation
3 171
These customers received a delayed Notification at Deenergization Initiation. This notification is triggered by a manual categorization performed in our internal outage
platform. For these customers, this manual step was delayed. 80 Count of CFI Count of All Other
Affected Customers Explanation
As a result, these customers received this notification between
4.5 and 9.5 hours after de-energization initiation.
18 602
The root cause of these failures has not been identified and is still under investigation. We will report our findings in the 2024 PSPS Post-Season Report.
Table 8E: Explanation of Failures for CFI and All Other Affected Customers Who Were Not Notified Immediately Before Re-energization
Count of CFI Count of All Other
Affected Customers Explanation
6 132
These customers did not receive this notification until after restoration. The root cause of this delay is still under investigation. We will report our findings in the 2024 PSPS Post-Season Report.
5 41
These customers were not notified immediately before reenergization due to a manual categorization error in our internal outage platform.
41 1,593
The root cause of these failures has not been identified and is still under investigation. We will report our findings in the 2024 PSPS Post-Season Report.
Table 8F: Explanation of Failures for All Other Affected Customers Who Were Not Notified When Re-energization was Complete
Count of All Other
Affected Customers Explanation
16 The root cause of these failures has not been identified and is still under investigation. We will report our findings in the 2024 PSPS Post-Season Report.
Section 5.6 - Explain how the utility will correct the notification failures. (D.21-06-014, page 286.)
Response:
We have reviewed the notifications for this PSPS and have identified or are in the process of identifying corrective actions as discussed in Table 8. We plan to mitigate any identified misalignment in field conditions for the 2025 wildfire season. Additional planned corrective actions will be included in the 2024 PSPS Post-Season Report.
Section 5.7 - Enumerate and explain the cause of any false communications citing the sources of changing data. (D.20-05-051, Appendix A, page 4.) Response:
For this PSPS, we identified one case of false positive communications involving one customer who experienced extended outage before the PSPS de-energization due to an ongoing Undergrounding project throughout the duration of the PSPS. Our data systems were not aligned 81 with actual field conditions related to this extended outage. Therefore, this customer received notification that they were planned to be de-energized despite not being impacted by a PSPS outage. We are still identifying corrective actions to prevent future false positive communications for this customer.
Additionally, we identified eight cases of false negative communications including:
• Four customers received a cancellation notification and were subsequently de-energized.
This occurred because our data system for pre-outage PSPS notifications updated mid-event to reflect a pre-event change in the transformers serving these customers. As a result, these customers were removed from scope and subsequently received a cancellation notification despite still being de-energized. These customers are the same four described in Table 8B.
We are still investigating this issue and will report our findings in the 2024 PSPS PostSeason Report. • Four customers incorrectly received a restoration notification prior to actual outage restoration without any additional notifications to correct the error. This was the result of categorization errors that occurred during the patrol and restoration process. One of these customers did receive a restoration notification after the end of the outage, at the expected time. We are still investigating this issue and will report our findings in the 2024 PSPS PostSeason Report. 82 Section 6 – Local and State Public Safety Partner Engagement Section 6.1 - List the organization names of public safety partners including, but not limited to, local governments, tribal representatives, first responders and emergency management , and critical facilities and infrastructure the utility contacted prior to deenergization, the date and time on which they were contacted, and whether the areas affected by the de-energization are classified as Zone 1, Tier 2, or Tier 3 as per the definition in CPUC General Order 95, Rule 21.2-D. (Resolution ESRB-8, page 5, SED Additional Information.)
Response:
Please see Appendix D for a list of Public Safety Partners including Tribal representatives, local governments, first responders and emergency management, and critical facilities notified with the date and time of the initial notification, and whether the areas affected by the de-energization are classified as Zone 1, Tier 2, or Tier 3.
As stated in our 2023 Safety Outage Decision Making Guide, we use a High Fire Risk Area (HFRA) classification which PG&E utilizes in addition to HFTD to determine PSPS scope. In Appendix D, we begin by identifying HFTD area assigned to Public Safety Partners. Any area outside of HFTD is re-classified as HFRA. PG&E’s circuits can run miles long and span across multiple jurisdictions. Some Public Safety Partners outside of HFRA and HFTD were also in the potentially impacted scope in order to de-energize areas within HFRA and HFTD for safety.
Section 6.2 - List the names of all entities invited to the utility’s Emergency Operations Center for a PSPS event, the method used to make this invitation, and whether a different form of communication was preferred by any entity invited to the utility’s emergency operation center. (D.21-06-014, page 289.)
Response:
PG&E invited the CPUC via email to virtually embed in the EOC for the duration of the activation on November 3, 2024, at 06:33 PST.
PG&E also offers communication service providers a dedicated PG&E contact in the EOC, known as the CIL, who shares PSPS updates and answers specific questions. These providers can reach the CIL 24/7 during a PSPS by e-mail or phone at PG&E’s Business Customer Service Center.
As part of our PSPS Pre-Season outreach, 43 PG&E provides water infrastructure and communication service providers in PG&E’s electrical service area with information on how to request representation at PG&E EOC’s. Alternatively, some partners may also request PG&E representation at their jurisdiction’s activated Operations Emergency Center (OEC).44 43 See 2024 PSPS Pre-Season Report, pp 70-71.
44 D.19-05-042.
83 Section 6.3 - A statement verifying the availability to public safety partners of accurate and timely geospatial information, and real time updates to the GIS shapefiles in preparation for an imminent PSPS event and during a PSPS event. (D.21-06-014, page 289.) Response:
In preparation for a potential PSPS, PG&E sent automated notifications with links to the PSPS Portal, which provides PDF maps and GIS data to Public Safety Partners at the times outlined in Table 4. In addition, when PDF maps and GIS data were updated on the PSPS Portal due to scope changes, Portal users were notified via e-mail at the times outlined below in Table 9.
After the EOC was activated, PDF maps and GIS data on the PSPS Portal were determined accurate and updated in a timely manner following changes to geographic scope or customer impacts.
Table 9: PSPS Portal Time & Date for Map Sharing
Date Time PDF and GIS
Maps Shared (PST)
11/03/2024 10:47
11/03/2024 16:34
11/04/2024 12:10
11/05/2024 07:52
11/05/2024 15:24
Section 6.4 - A description and evaluation of engagement with local and state public safety partners in providing advanced outreach and notification during the PSPS event. (D.19-05- 042, Appendix, page A23.)
Response:
Below is a description of the engagement with state CPUC, Cal OES, CAL FIRE and local (i.e., Tribes, cities, counties) Public Safety Partners:
• Submitted the PSPS Notification Form to Cal OES twice a day (07:00 PST and 15:00 PST), if there was a significant change to scope and at least once for each of the five PSPS stages: Activating PSPS Protocols/Potential to De-energize (Stage 1), Decision to De-energize (Stage 2), De-energization Initiated (Stage 3), Initiating Re-energization Patrols (Stage 4) and All PSPS Lines Re-energized (Stage 5). See Table 10 below.
Table 10: PSPS Notifications Submitted to Cal OES
Date Time PDF and GIS
Maps Shared (PST)
11/03/2024 06:46
11/03/2024 14:24
11/04/2024 07:17
11/04/2024 14:59
11/05/2024 06:49
11/05/2024 11:47
11/05/2024 14:47
11/05/2024 19:37
11/05/2024 21:42
84 Date Time PDF and GIS
Maps Shared (PST)
11/05/2024 23:25
11/06/2024 01:33
11/06/2024 07:06
11/06/2024 08:16
11/06/2024 14:47
11/06/2024 19:58
11/06/2024 22:28
11/07/2024 06:49
11/07/2024 08:57
11/07/2024 15:05
11/08/2024 07:01
11/08/2024 10:03
• Sent e-mails to the CPUC at least once for each of the five PSPS stages listed above. See Table 11 below.
Table 11: PSPS Notifications Submitted to CPUC
Date Time PDF and GIS
Maps Shared (PST)
11/03/2024 06:34
11/04/2024 11:40
11/05/2024 19:16
11/05/2024 19:37
11/05/2024 20:54
11/05/2024 22:39
11/05/2024 23:34
11/06/2024 00:40
11/06/2024 05:26
11/06/2024 07:22
11/08/2024 11:56
• Hosted daily State Executive Briefings with invitees including Cal OES, CPUC, CAL FIRE, Governor’s Office, and other state and federal agencies to provide the latest PSPS information and answer questions. A deck with key PSPS information was provided to participants.
• Hosted a daily Systemwide Cooperators Call, where all Public Safety Partners in the service area were invited to join for situational awareness.45 • Hosted Tribal Cooperators Calls with potentially impacted Tribes to provide the latest PSPS information and answer questions.
• Hosted Operational Areas Cooperators Communication Calls to provide situational awareness updates and answer questions.46
45 An issue with the invitation system used for the Systemwide Cooperators Call excluded some invites from being sent to the full distribution list on the first day of EOC activation. This issue was caught and resolved the morning of the second day of EOC activation and all invitees were resent the invitation to the Call. 46 May vary in cadence & type based on County OES.
85 • Conducted ongoing coordination with Tribal and local County OES contacts through dedicated Agency Representatives. This includes but is not limited to providing the latest PSPS information, coordinating CRC locations, and resolving local issues in real-time. • Provided links to the PSPS Portal that included planning and event-specific maps, situation reports, critical facility lists and MBL Program customer lists at each notification and when scope changed. Note that the Situation Report was provided twice a day and at scope changes prior to de-energization and hourly once restoration began. • Sent automated and live call notifications to agency partners before, during and after deenergization. • Offered local and state agencies to be embedded in PG&E’s EOC, as well as offered PG&E Agency Representatives to be embedded virtually in local EOCs. • A dedicated State Operations Center Agency Representative provided ongoing support to Cal OES to ensure all questions were addressed.
PG&E considers the advanced outreach and notification to local and state Public Safety Partners during this EOC activation successful but with minor improvements needed. This is based on the number and various types of outreach conducted (see list above), the feedback received from Public Safety Partners through the post-PSPS survey and the success rate of automated agency notifications. Of the responses given, PG&E received the following positive comments from inscope Public Safety Partners regarding PSPS outreach: “Our PG&E Public Safety Specialist was responsive and provided support in our EOC as well as after-hours coordination and follow-up” and “PG&E has done a great job of minimizing the impacts of outages by narrowing in on their areas truly necessary to be affected and no longer blanket covering an area.” Leading up to potential de-energization, we sent 100% of our automated notifications to Tribal and local governments within the required timeframes. Figure 37 below shows the post-PSPS survey results when Public Safety Partners were asked to “evaluate PG&E engagement with your agency during the outage.” Note that we received nine responses to the survey. PG&E will continue to refine the agency notification process to ensure accurate and timely information sharing.
Figure 37: Evaluation of Public Safety Partner Engagement 86 Section 6.5 - Specific engagement with local communities regarding the notification and support provided to the AFN community. (D.20-05-051, Appendix A, page 8, SED Additional Information)
Response:
To ensure PG&E provides adequate support to AFN communities, we engage with local communities through paratransit agencies, media partnerships and CBOs to share coordination efforts, notifications plans, CRC information, PSPS-specific information and more. See below for details on this engagement.
Engagement with Paratransit Agencies
In accordance with the Phase 3 Guidelines,
47 PG&E provided proactive notifications and
impacted zip code information to paratransit agencies that may serve all the known transit- or paratransit-dependent persons that may need access to a CRC during the PSPS. PG&E provided proactive notifications48 to 221 paratransit agencies for the November 5 – 8, 2024 PSPS. All notifications included a link to the PSPS emergency website updates page, pge.com/pspsupdates and a section called “Additional Resources” with a link to a map showing areas potentially affected by a shutoff. For more information on Americans with Disabilities Act (ADA) compliant CRC locations, see Section 9.
Community Engagement
We engaged with over 500 “information-based” CBOs during the PSPS, sharing courtesy notification updates, fact sheets, and other relevant information that they could share with their constituents to expand our reach of communications, including infographic videos with relevant PSPS updates in 16 languages and ASL that the organizations could use to educate their consumers.
CBO resource partners were invited to the daily cooperator calls for Public Safety Partners, which was hosted by members from PG&E’s EOC who provided a situational update about the latest scope of the PSPS and an overview of the services available to customers. We hosted additional daily coordination calls with the CBO resource partners supporting the PSPS to provide an open forum to answer questions, offer suggestions regarding how they can best support their consumers and facilitate more localized coordination among the partners.
Programs/Support for AFN Customers
PG&E provided a variety of resources to AFN customers before and during this PSPS. These resources include:
• Ad-Hoc AFN Backup Generation Solutions: During the November 5 – 8 PSPS, PG&E granted temporary generation exceptions to eight AFN customers experiencing critical circumstances. This included transportation limitations and medical device requirements that CBO resources were unable to resolve during this PSPS. After exploring all viable options to support these customers, PG&E delivered backup generation for these individual customers who rely on power for their health and safety. These specific situations do not meet our typical temporary generation process and procedures standards. However, given the unique circumstances, we went beyond our usual practices to ensure safety for our customers with Access and Functional Needs. Four of these 47 D.21-06-034.
48 For this PSPS, paratransit agencies received the Watch, Warning, Cancellation, and Restoration Notification. A list of zip codes was provided four times.
87 customers were also recently impacted by the October 17 – 20 PSPS, however, due to this PSPS activation occurring shortly after, PG&E was not able to finalize permanent mitigation solutions prior to de-energization. We are coordinating with these customers to introduce programs aimed at offering more permanent mitigation solutions for future PSPS impacts.
• Disability Disaster Access and Resource Program (DDAR):
49 We continued our
collaboration with the CFILC to implement the DDAR Program for this PSPS. Through DDAR, we have supported AFN customers with the delivery of backup portable batteries (since July 2020) to qualify customers who need power during a PSPS. Through DDAR, PG&E provided the following resources for the November 5 – 8, 2024 PSPS. o 11 local (ILCs) provided aid to 830 customers who rely on power for medical or independent living needs. The direct assistance resources provided during this activation were 26 food vouchers, two generator fuel vouchers and 64 hotel accommodations. PG&E is evaluating intervenor comments regarding how the ILCs aided customers reliant on power and will update the 2025 AFN Plan accordingly.
o 1,562 batteries were previously distributed in affected counties and two batteries were delivered during the activation to potentially impacted customers. PG&E is evaluating intervenor comments regarding engagement with customers and battery delivery requests through DDAR and will update the 2025 AFN Plan accordingly.
• Portable Battery Program (PBP):
50 Our PBP provides free portable battery systems for
customers who live in Tiers 2 and 3 HFTDs and are enrolled in the MBL Program. For this PSPS, 475 customers in scope were supported by batteries received through the PBP (delivered in 2020, 2021, 2022, 2023, and year to date 2024). Since July 2020, a total of approximately 25,707 battery units have been delivered through the PBP across the entire PG&E service area.
• Food Bank Partnerships: We continued to fund local food banks to provide food replacement to families during the PSPS and three days following service restoration. For this PSPS, we partnered with ten local food banks that serve 15 of the 17 impacted counties to provide boxes of food replacement for families. For this PSPS, local food bank partnerships included:
○ Alameda County Food Bank
○ Clear Lake Gleamers Food Bank
○ Community Action Agency of Butte County
○ Community Action of Napa Valley Food Bank
○ Food Bank of Contra Costa & Solano
○ Redwood Empire Food Bank
○ Second Harvest Food Bank of Santa Cruz
○ Second Harvest Food Bank of Silicon Valley
○ Second Harvest Food Bank San Joaquin & Stanislaus
○ Yolo Food Bank
• Meals on Wheels Partnerships: We continued our partnership with Meals on Wheels to provide additional support and services to customers in need during PSPS outages. For this PSPS, we partnered with 18 Meals on Wheels Organizations that would be able to 49 For more information on the types of aid ILCs provided and how the delivery of aid was coordinated among DDAR, ILCs and the customers, refer to PG&E’s 2024 AFN Plan.
50 For more information about the PBP Program, refer to PG&E’s 2024 AFN Plan. 88 provide services to customers in scope for the de-energization in 12 counties. Meals on Wheels Organization partnerships included:
o Chico Meals On Wheels o Meals on Wheels Diablo Region o Clearlake Senior Center o Meals on Wheels Solano County o Coastal Seniors o Middletown Senior Center
o Community Action Agency of Napa
Valley
o Passages
o Petaluma People Services
o Community Bridges o Service Opportunity for Seniors
o Council on Aging, Sonoma County o Spectrum Community Services o J-Sei
o Lakeport Senior Center
o Tehama County Community Action
Agency
o Liveoak Senior Center o West Contra Costa Meals on Wheels • 211 Referral Services: PG&E has a long-standing relationship with 211 through our charitable grant program. As of August 13, 2021, PG&E has a partnership with the California network of 211s to connect customers with resources before, during, and after PSPS outages. For this PSPS, PG&E worked with 211 to assist 816 customers with resources.51 The direct assistance resources provided during this activation were food vouchers for 91 customers, accessible transportation for one customer and hotel accommodations for ten customers.
• Accessible Transportation Partnerships: We are partnered with Accessible Transportation organizations to provide customers with transportation to and from PG&E’s CRCs. For this PSPS, we successfully partnered with one organization in preparation for the possibility of any transportation needs.52
Communications to Customers with Limited English Proficiency PG&E provided translated customer support through its customer notifications, website, call center, social media and engagement with CBOs, and multicultural media partnerships.
Customers with their language preference set, received in-language (translated) notifications. For customers with no language preference set, notifications were provided in English with information on how to receive PSPS information in 15 non-English languages. See language preferences for this PSPS in Table 12 below.
Table 12: Customer Notifications Based on Language Preference Language Total
Notifications53 Percent
English 738,019 99.15%
Spanish 6,135 0.82%
Chinese (Cantonese & Mandarin) 164 0.02%
Portuguese 24 0.003%
Vietnamese 22 0.003%
Korean 20 0.003%
Total 744,384 100%
51 Additional information on 211s is not available within the PSPS Post-Event Report timeline. More information will be available in the 2024 AFN Plan.
52 PG&E partnered with Vivalon during this PSPS.
53 Total notifications do not include doorbell rings and Live Agent phone calls. 89 Customers with limited English proficiency have access to translation phone numbers on our PSPS website, highlighting that translation services are available in over 200 languages.
Table 13 includes call center-related metrics associated with this PSPS.
Table 13: Call Center Support Services54
Total
Calls
Handled
PSPS
Calls
Handled
Average
Response Time
for PSPSrelated Calls
(seconds)
Number of Calls
Handled by Call
Center Translation
Services
Number of
Languages Supported
by Call Center
Translation Services
95,174 1,191 5 1,607 250+
PG&E continued support and engagement with multi-cultural media organizations and inlanguage CBOs to maximize the reach of in-language communications to the public. Prior to the PSPS, we reached out to 32 multicultural media organizations to provide outreach in translated languages throughout the 17 impacted counties. These organizations covered the translated languages above and languages spoken by communities that occupy significant roles in California’s agricultural economy (e.g., Nahuatl). Additionally, we shared information and updates on PSPS with these media outlets, including news releases and social media infographics in English, translated languages and ASL, for their use and distribution. We also shared our new PSPS Language Resources page (www.pge.com/pspslanguagehelp available in 16 languages) with organizations to share with their constituents. Highlights from our coordination with multicultural media organizations and CBOs during this PSPS include coverage from El Popular55 and KTSF 26 (Napa).
56 See Figure 38 and Figure 39 below.
Figure 38: El Popular Update in Spanish
54 Metrics are provided from November 2, 2024, through November 8, 2024. 55 El Popular Update in Spanish.
56 PSPS Update of KTSF-TV in Chinese.
90 Figure 39: PSPS Update of KTSF – TV in Chinese
Section 6.6 - Provide the following information on backup power (including mobile backup power) with the name and email address of a utility contact for customers for each of the following topics: (D.21-06-014, page 300.)
Response:
The information requested is included in Sections 6.6a – 6.6f. For questions related to backup power, customers can email
Section 6.6a. Description of the backup generators available for critical facility and infrastructure customers before and during the PSPS.
Response:
Table 14 lists the generators available for CFI customers before and during the PSPS.
Table 14: Generators Available for CFI Customers
Generator Type Number of
Units
Individual
Size (MW)
Run Time
(Hrs.)57 Description
Diesel Generator 1 .032 37.6 1 unit on reserve in Sacramento. 57 Estimated based on a 75% load. Barring mechanical failure and refueling the temporary generators have the ability to operate continuously throughout a typical PSPS.
91 Generator Type Number of
Units
Individual
Size (MW)
Run Time
(Hrs.)57 Description
Diesel Generator 2 .065 31.0 2 units in San Leandro.
Diesel Generator 2 .100 25.3 2 units in Sacramento.
Diesel Generator 1 .125 25.0 1 unit in San Leandro.
Diesel Generator 4 .200 22.9 4 units in San Leandro.
Diesel Generator 2 .570 24.1 2 units in San Leandro.
Diesel Generator 7 1.50 10.0 7 units in Martinez.
Diesel Generator 5 1.0 35.0
5 units total including 3 pre-staged
in ICU Hospital and 2 units in
Sacramento.
Diesel Generator 8 1.140 24.0 8 units in San Leandro.
Diesel Generator 8 2.0 27.7 8 units in Sacramento.
6.6b. The capacity and estimated maximum duration of operation of the backup generators available for critical facility and infrastructure customers before and during the PSPS.
Response:
Table 14 lists the power capacity and maximum duration of operation of the generators available for critical facility and infrastructure customers before and during the PSPS.
6.6c. The total number of backup generators provided to critical facility and infrastructure customer’s site immediately before and during the PSPS.
Response:
During and immediately before the PSPS, 19 backup generators were activated to energize CFI customers that did not have an existing mitigation plan in place.
6.6d. How the utility deployed this backup generation to the critical facility and infrastructure customer’s site.
Response:
As a general policy, PG&E does not offer backup generation to individual facilities. However, PG&E’s policy allows for granting exceptions for critical facilities when a prolonged outage could have a significant adverse impact to public health or safety.
Deployment of temporary generation is contingent upon the following circumstances: the expected duration to perform permanent repairs is significantly longer than the expected duration to install backup generation, the expected customer outage is 50,000 or more customer minutes, 92 and the outage affects a distribution circuit serving multiple customers without a functional backtie. 58 PG&E has pre-arranged commitments with critical facility and infrastructure customers to provide temporary generation in case of a PSPS and evaluated requests received during the PSPS according to the prioritization described in Section 6.6e.
6.6e. An explanation of how the utility prioritized how to distribute available backup generation.
Response:
PG&E prioritizes the deployment of available generation by first meeting existing commitments to individual facilities in the following order.
• Intensive care unit (ICU) hospitals, pre-identified by PG&E in partnership with the California Hospital Association (CHA) and Hospital Council of Northern and Central California (HC).
• Pandemic Response sites classified as medical stations and shelters. Additional facilities prepared to support public safety such as but not limited to First/emergency responders at the Tribal, local, state, and federal level, water, wastewater, and communication service providers, affected community choice aggregators, publicly-owned utilities/electrical cooperatives, the CPUC, the California Governor’s Office of Emergency Services and CAL FIRE.
59 Deployment of available generation is then followed by customers with special needs in the following order:
• Life support, MBL, and temperature sensitive
• Large customers, economic damage customers, and danger to health and safety customers Deployment of available generation is then followed by other customers based on maximizing relief based on the number of customers times expected duration.
6.6f. Identify the critical facility and infrastructure customers that received backup generation.
Response:
During this PSPS, PG&E utilized its rental fleet of temporary generators to mitigate the impacts of PSPS on its customers. This fleet was used to support 19 stand-alone facilities serving public safety and two indoor CRCs. CFI customers that received backup generation are listed in Table
15. 58 50,000 customer minutes is approximately equivalent to 100 customers for about 8 hours. 59 50,000 customer minutes is approximately equivalent to 100 customers for about 8 hours. 93 Table 15: Critical Facility and Infrastructure Customers Energized with Backup Generation
County Site Type Generation
Deployed
Duration of
Operation Reason Deployed
Solano Polling Location –
Moose Lodge
100 MW 0 hours High risk to public
safety.
Solano
Polling Location – Girl
Scout House (Napa
Solano Girl Scout
Council)
150 MW 0 hours High risk to public
safety.
Santa Clara
Polling Location –
Lakeside Elementary
School
125 MW 0 hours High risk to public
safety.
Tehama
Polling Location –
Rancho Tehama
Association
56 MW 0 hours High risk to public
safety.
Lake
Ad-Hoc – Morgan
Valley Rd., Lower
Lake (Residence)
36 MW 21:23 hours High risk to public
safety.
Contra
Costa
Ad-Hoc – BI-BETT
Diablo Valley Ranch
100 MW 27:34 hours High risk to public
safety.
Contra
Costa
Ad-Hoc – Briones
Valley Rd., Brentwood
(Residence)
32 MW 26:40 hours High risk to public
safety.
Lake
Polling Location –
Calpine Geothermal
Visitor Center
200 MW 71:19 hours High risk to public
safety.
Tehama Ad-Hoc – Cal Fire
Paskenta Station
70 MW 23:27 hours
High risk to essential
emergency response
and support facilities.
Colusa Ad-Hoc – Deer Path,
Stonyford (Residence)
25 MW 21:08 hours High risk to public
safety.
Solano School – Suisun Valley
Elementary School
200 MW 19:31 hours High risk to public
safety.
Tehama
Ad-Hoc – Maggie
Way, Paskenta
(Residence)
32 MW 74:02 hours High risk to public
safety.
Tehama School – Flournoy
Elementary School
200 MW ~36:25 hours High risk to public
safety.
Solano Ad-Hoc – Aurora Way,
Vacaville (Residence)
100 MW 45:05 hours High risk to public
safety.
Alameda
Ad-Hoc – Chabot
Space and Science
Center
570 MW 47:00 hours High risk to public
safety.
94 County Site Type Generation
Deployed
Duration of
Operation Reason Deployed
Butte
Ad-Hoc – Meadow
Springs Rd., Yankee
Hill (Residence)
56 MW ~44:46 hours High risk to public
safety.
Solano Ad-Hoc – Hemlock St.,
Vacaville (Residence)
40 MW 25:30 hours High risk to public
safety.
Butte
Ad-Hoc – Hoffman
Rd., Oroville
(Residence)
36 MW ~21:30 hours High risk to public
safety
Napa Ad-Hoc – Cal Fire-Fire
Station 38
32 MW 70:50 hours
High risk to essential
emergency response
and support facilities.
95 Section 7 – Complaints & Claims
Section 7.1 - The number and nature of complaints received as the result of the deenergization event and claims that are filed against the utility because of de-energization.
The utility must completely report all the informal and formal complaints, meaning any expression of grief, pain, or dissatisfaction, from various sources, filed either with CPUC or received by the utility as a result of the PSPS event. (Resolution ESRB-8, page 5, D.21-06- 014, page 304.)
Response:
Table 16 provides the number and nature of complaints received from customers and Public Safety Partners, submitted to both the CPUC and PG&E, for the November 5 – 8, 2024 PSPS. 60 Any complaints received after November 8, 2024 for this PSPS will be included in the 2024 PSPS Post-Season Report.
Table 16: Number and Nature of Complaints due to the November 5 – 8, 2024 PSPS Nature of Complaints Number of
Complaints
Communications/Notifications
Including, but not limited to complaints regarding lack of notice, excessive notices, confusing notice, false alarm notice, problems with getting up-to-date information, inaccurate information provided, not being able to get information in the prevalent languages and/or information accessibility, complaints about website, Public Safety Partner Portal, Representational State Transfer (REST)/Digital Asset Manager (DAM) sites (as applicable). 42 PSPS Frequency/Duration
Including, but not limited to complaints regarding the frequency and/or duration of PSPS, including delays in restoring power, scope of PSPS and dynamic of weather conditions. 127
Safety/Health Concern
Including, but not limited to complaints regarding difficulties experienced by AFN/MBL populations, traffic accidents due to non-operating traffic lights, inability to get medical help, well water or access to clean water, inability to keep property cool/warm during outage raising health concern.
37 General PSPS Dissatisfaction/Other
Including, but not limited to complaints about being without power during PSPS and related hardships such as food loss, income loss, inability to work/attend school, plus any PSPSrelated complaints that do not fall into any other category. 232
Outreach/Assistance
Including, but not limited to complaints regarding CRCs, community crew vehicles, backup power, hotel vouchers, other assistance provided by utility to mitigate impact of PSPS. 14 60 PG&E Post-Event Reports are based on the CPUC template. Additional information regarding complaints and claims will be provided in the PSPS Post-Season Report.
96 Claims
As of November 15, 2024, PG&E received 23 claims for the November 5 – 8, 2024 PSPS.
Table 17: Count and Type of Claims Received
Description of Claims Number of Claims
Business Interruption/Economic Loss 2
Food Loss Only 20
Property Damage 1
97 Section 8 – Power Restoration
Section 8.1 - A detailed explanation of the steps the utility took to restore power (Resolution ESRB-8 page 5)
Response:
During the PSPS, the PG&E EOC Command and meteorology teams monitor real-time and forecasted weather conditions based on weather models, weather station data, and field observations while patrol crews and helicopters are pre-positioned in anticipation of the Weather All-Clear to begin patrols. Weather All-Clears are called based on pre-defined, geographic areas and mapping of each weather station in each zone to that area. This is known as the All-Clear Zone methodology, which based on past PSPS outages, was an improvement compared to issuing Weather All-Clear by FIAs.
All-Clear Zones align with known meteorological phenomena, such as mountain tops and wind gaps which may experience longer periods of extreme weather. This allows for further granularity in calling Weather All-Clears, thereby helping areas less prone to wind gusts or adverse conditions to be cleared and restored more quickly. PG&E monitors the conditions in each of these All-Clear Zones and as they fall below our minimum fire potential conditions the PG&E meteorologists will recommend areas for restoration.
As Weather All-Clears are issued, restoration crews patrol electrical facilities to identify and repair or clear any damage or hazard before re-energizing. Using the Incident Command System (ICS) as a base response framework, each circuit is assigned a taskforce consisting of supervisors, crews, trouble men, and inspectors. This structure allows PG&E to patrol and perform step restoration in alignment with the centralized control centers.
During restoration, PG&E issued ten Weather All-Clears and deployed approximately 283 personnel and 50 helicopters to patrol the lines in advance of restoration. Patrols were conducted on approximately 2,013 miles of distribution circuits and 37 miles of transmission lines that had been de-energized. Power was restored to customers as patrol completion verified the safe condition of each line.
Section 8.2 - The timeline for power restoration, broken down by phase if applicable (D.19- 05-042, Appendix A, page A24, SED Additional Information.) Response:
PG&E issued Weather All-Clears for All-Clear Zones at the times noted in Table 18.
Table 18: Weather All-Clear Times
All-Clear Zones Weather All-Clear Date and
Time (PST)
518B, 520B, 520C, 540A, 540B, 553 11/6/2024 13:32
177D, 530E, 535 11/6/2024 15:12
175C, 175E, 180C, 180H, 245B, 246B,
530A, 530F, 530G, 530J 11/6/2024 16:39
530B, 530C 11/6/2024 18:07
98 All-Clear Zones Weather All-Clear Date and
Time (PST)
177F, 177G, 180D, 245A, 246A, 246H,
246I, 530D 11/6/2024 19:13
170B, 177A, 177B 11/6/2024 20:07
175A, 175B, 180J 11/7/2024 0:06
154D, 175D, 175F, 177C, 180I 11/7/2024 5:06
175H, 177E, 248A, 280C, 280G, 285A,
445, 448B, 651A, 651B 11/7/2024 6:43
175G, 280H 11/7/2024 9:35
Section 8.3 - For any circuits that require more than 24 hours to restore, the utility shall explain why it was unable to restore each circuit within this timeframe. (D.20-05-051, Appendix A, page 6.)
Response:
PG&E was unable to restore one circuit within 24 hours of the Weather All-Clear, which impacted approximately 145 customers. These customers were restored between one hour and thirty-six minutes to slightly over 22 hours past the 24-hour mark.
Table 19: Circuit PG&E was Unable to Restore within 24 Hours of the Weather All-Clear Circuit Name Reason the Utility was Unable to Restore the Circuit Within 24 Hours
Los Gatos 1107
A portion of Los Gatos 1107 was not restored within
24 hours due to repairs required after a tree branch
fell onto the conductor. The damage was located in
the middle of a ravine, therefore, crews had to cut a
path to the tree in order to repair it. Restoration of the entire circuit was completed on November 8, 2024 at
11:42 PST.
99 Section 9 – Community Resource Centers
Section 9.1 - The address of each location during a de-energization event, the location (in a building, a trailer, etc.), the assistance available at each location, the days and hours that it was open, and attendance (i.e., number of visitors) (Resolution ESRB-8, page 5, SED Additional Information.)
Response:
During the November 5 – 8, 2024 PSPS, PG&E opened 29 CRCs. The sites were visited by 3,683 people. A full list of CRC locations, assistance available, operating days and hours, and attendance is reported in Appendix F.
CRCs are typically open from 08:00 to 22:00 PST during the time the power is shut off until customers are restored. Visitors were provided with PSPS information by dedicated staff, ADAcompliant restrooms, physically distanced tables and chairs, power strips to meet basic charging needs for personal medical devices and other electronics, snacks, bottled water, Wi-Fi, and cellular service access. For visitors who did not wish to remain on site, “Grab and Go” bags with a PSPS information card, water, non-perishable snacks, a mobile battery charger, and a blanket were available. Bags of ice and privacy screens were also available at indoor locations.
During all PSPS events, PG&E coordinates with county Offices of Emergency Management to determine the best locations for CRCs. For this PSPS, Mendocino, Plumas, Stanislaus, and Yolo Counties CRCs were not set up, with county agreement, due to low customer impact. Yolo opted for “Grab and Go” bags for their county in lieu of a CRC. Mendocino, Plumas, and Stanislaus did not request additional support.
During this PSPS, onsite visitors requested and received:
61 • 4,529 snacks
• 4,353 bottled waters
• 4,090 device chargers
• 35 bags of ice
• 2,999 blankets
• 39 visitors were provided with food bank information
One visitor requested and was provided information regarding hotel vouchers. 73 3,465 visitors did not remain on site and were provided “Grab and Go bags,” while 218 visitors stayed on site. “Grab and Go” bags were delivered to Sonoma and Yolo counties at their request.
Additional information about our CRC operations, including coordination with Tribal and local governments, CRC types and resources, and more is available in the CRC Plan located in Appendix A of PG&E’s 2024 Pre-Season Report, pp. 47-61. 61 PG&E does not provide hotel vouchers at CRC locations. For more information on vouchers, see Section 6.5. 100
Section 9.2 - Any deviations and explanations from the CRC requirement including operation hours, ADA accessibility, and equipment. (SED Additional Information.) Response:
Due to the timing of power restoration on November 7 and November 8, the hours of operation at CRCs listed in Appendix F deviated from the standard operating hours from 08:00 to 22:00 PST. See Appendix F for operating times.
During this PSPS, one CRC in Santa Clara County was briefly closed after our data system indicated full restoration. However, this CRC was reopened later that day when another data platform showed approximately 4% of the impacted customers in that community were not fully restored.
Section 9.3 - A map identifying the location of each CRC and the de-energized areas (SED Additional Information.)
Response:
See Figure 40 for a map of CRC locations. Based on the CRC survey conducted for this PSPS, most respondents traveled up to roughly five miles to the nearest CRC location. Additional CRC location information can be found at PG&E Emergency Site – View Outage Map. Customers can find specific information using the ‘Address Search’ or ‘City/County Search’ functions.
Figure 40: Location of CRCs Readied During November 5, 2024 PSPS 101
Section 10 – Mitigations to Reduce Impact
Section 10.1 - Mitigation actions and impacts (both waterfall graph and map) including:
sectionalization devices, temporary generation, microgrids, permanent backup generation, transmission switching, covered conductor, and any other grid hardening that mitigated the impact of the event (D.21-06-014, page 285, SED Additional Information.) Response:
Mitigations to Reduce Impact
PG&E employed multiple measures to avoid de-energizing approximately 192,894 customers.
Figure 41 depicts the impact each mitigation measure had on the total number of customers.
Customer locations where mitigation efforts were utilized are mapped in Figure 42.
Figure 41: Reduction in Number of Impacted Customers Driven by Mitigation Efforts Figure 42: Map of Locations Where Mitigation Was Utilized During the November 5 – 8, 2024 PSPS
102
Community Microgrids
A community microgrid is a group of customers and Distributed Energy Resources (DERs) within clearly defined electrical boundaries with the ability to disconnect from and reconnect to the grid. These microgrids are typically designed to serve the portions of communities that include community resources, like hospitals, police and fire stations, and gas stations and markets. PG&E continues to own and operate the distribution system within the microgrid. More information about PG&E’s microgrid solutions or how to begin developing a community microgrid can be found at www.pge.com/cmep.
Community microgrids were not utilized during the November 5 – 8, 2024 PSPS.
Transmission Line Segmentation
Transmission lines are segmented using switches enabled with Supervisory Control and Data Acquisition (SCADA), when possible, if only a portion of a line is required to be de-energized due to PSPS. Leaving segments of transmission lines energized allows PG&E to still reduce fire risk where needed and provide service to stations fed off the non-impacted segments during the PSPS.
During this PSPS, transmission segmentation enabled one substation and one substation bus to remain energized by only de-energizing transmission lines segments rather than the whole transmission line.
Distribution Switching
Depending on fire risk patterns, distribution switch locations and switching plans maintain service to customers on lines that fall outside the high-risk area but are served by lines that pass through the fire risk area. Depending on PSPS scope, we may be able to use back-tie switching to bypass the distribution circuits that pass through the de-energization area to keep customers energized from a different set of lines.
During this PSPS, distribution switching was used to mitigate approximately 825 customers.
Sectionalization
PG&E has installed new sectionalization devices near the borders of the CPUC-designated HFTD Tier 2 and Tier 3 to reduce the number of customers affected by PSPS outages.
PG&E used sectionalization devices on 91 circuits which reduced the customer impact by approximately 192,001customers for this PSPS.
Islanding
In some cases, PG&E can leverage islanding capabilities to keep some customers islanded apart from the rest of PG&E’s transmission system and energized by generation located within the island.
Transmission islanding was not utilized during the November 5 – 8, 2024 PSPS.
Temporary Substation Generation
The objective of temporary substation microgrids is to enable some community resources to continue serving the surrounding population during a PSPS at distribution substations resulting from transmission line outages. An interconnection is made at the substation, energizing entire 103
circuits where downstream assets are not at weather risk and generator capacity is sufficient. If there are downstream assets at risk, this mitigation is combined with distribution sectionalization to energize only safe areas. For reporting purposes, customers mitigated in the latter case will be documented in this category and not in sectionalization to avoid duplication. On average, customers served by temporary microgrids experience de-energization periods of under 30 minutes for the power source switchover from transmission to temporary generation and go-back from temporary generation to transmission.
Temporary substation generation was not utilized during the November 5 – 8, 2024 PSPS.
Temporary Microgrids
The objective of temporary microgrids is to enable some community resources to continue serving the surrounding population during PSPS outages where it is safe to do so, using preinstalled interconnection hubs to safely and rapidly interconnect temporary generation. While temporary microgrids do not often support large numbers of customers, the community resources served by temporary microgrids include fire stations, local water and waste companies, markets, post offices, and medical facilities. On average, when utilized, customers served by temporary microgrids experience de-energization periods of under 30 minutes for the switchover from grid to microgrid and go-back from microgrid to the grid. Thirteen temporary microgrid sites are currently ready for operation in PG&E’s service area. One temporary distribution microgrid was in scope for this PSPS.
PG&E safely provided power to portions of one de-energized community where we pre-installed equipment to safely island and energize temporary microgrids. Table 20 lists the temporary microgrids operated during this PSPS.
Table 20: Temporary Microgrids
Temporary Microgrid Generation
Deployed
Customers
Energized
Angwin (Napa County) .5 MW 49
Backup Power Support:
PG&E used temporary generation to support 19 stand-alone customers. Table 15 lists the facilities that received backup power support during the November 5 – 8, 2024 PSPS.
Covered Conductor:
The effects of grid-hardening and covered conductors are accounted for in our IPW model, which predicts the probability of utility-caused ignitions. Overhead system hardening is expected to reduce the probability of outages and ignitions in recently hardened sections. The IPW model more heavily weighs ignition and outage rates in recent years which will result in areas with fewer ignitions (e.g., areas that may have been recently hardened, being less likely to be deenergized for PSPS as there is a lower chance of ignition based on historical ignitions and outages).
104
Section 11 – Lessons Learned from this Event
Section 11.1 - Threshold analysis and the results of the utility’s examination of whether its thresholds are adequate and correctly applied in the de-energized areas. (D.21-06-014, page 305-306.)
Response:
This section addresses our examination of the adequacy of our PSPS protocols and guidance thresholds. As prescribed in ESRB-8, the decision to de-energize electric facilities for public safety is based on the best judgment of the IOU and is dependent on many factors including and not limited to fuel moisture; aerial and ground firefighting capabilities; active fires that indicate fire conditions; situational awareness provided by agencies; and local meteorological conditions of humidity and winds.62 Based on our current PSPS modeling and thresholds, as applied in this PSPS and explained in Section 2, we believe our current PSPS thresholds continue to be adequate and were correctly applied for the November 5 – 8, 2024 PSPS. See Appendix A for detailed information on our PSPS criteria and thresholds.
PG&E begins its threshold evaluation with a robust historical analysis that is described in detail below. This established the guidance values to be applied for PSPS, which has been optimized to capture data from past catastrophic fires to mitigate customer impacts. To do so, Meteorologists use internal and external tools and subject matter expertise to decide.
Typically, before de-energization, the PSPS customer risk is also evaluated against the wildfire risk on a per circuit basis to further evaluate the adequateness of the event. And, during the PSPS, the advanced weather modeling systems from our network of more than 1,300 weather stations is able to forecast and track weather conditions in real time. Finally, data and post-PSPS analysis results are collected and provided as part of the PSPS Post-Event Report.
Establishing Threshold through Historical Analysis
Our PSPS guidance was established by calibrating a granular, historical dataset. We built our verification dataset by creating, or “backcasting,” the PSPS guidance through our historical dataset. We extracted values for all recent fires that have occurred in PG&E’s service area from 2012 to 2020. We aimed to capture as many historical fires as possible that were caused by PG&E equipment during high wind events (e.g., Camp, Nuns, Kincade, Zogg) while limiting the number of historical PSPS outages to minimize customer impacts. Our analysis included:
• Hourly review of past incidents
• Verification of hypothetical PSPS dates
• PSPS guidance values testing
• A robust guidance sensitivity and calibration analysis Historical Analysis: CFPD Quantification
Based on this analysis, PG&E uses a CFPD value of seven as the quantitative threshold guidance value to consider for PSPS on PG&E’s distribution system.
To establish the CFPD threshold of seven, we performed multiple sensitivity studies in “backcast” mode for calibration and validation. This involved running 68 different versions of the combined distribution PSPS guidance through hourly historical data throughout multiple years to calibrate PSPS guidance. This included simulating and learning from more than 2,500 virtual PSPS outages. Through this “lookback” analysis, we evaluated:
62 See Resolution ESRB-8, p. 8-9.
105
• The potential size, scope, and frequency of PSPS outages • Potential customer impacts
• The days PSPS outages would have occurred
• Whether utility infrastructure would have qualified for de-energization The mFPC and CFPD guidance that is determined from Technosylva was also evaluated using this process.
The CFPD guidance value of seven is shown in Figure 43 with respect to recent large fires since 2012. Fires above the CFPD7 curve tend to be wind driven fire, while non-wind driven fires tend to exist below the CFPD7 curve. Any fires above seven that meet mFPC indicate PSPS would have been executed, had these models and guidance been in use during these historic events. The results show that deployment of this model could have prevented wildfires, such as Camp, Tubbs, Nuns, Atlas, Kincade and Zogg fires, if implemented in 2012.63 Figure 43: CFPD Guidance
This analysis was a critical step to ensure the most catastrophic historical incidents are identified by PSPS guidance while considering the significant impacts to customers from PSPS outages across multiple dimensions (e.g., duration and frequency). This ensures that future PSPS outages will capture conditions similarly during the most catastrophic fires while also balancing impacts to customers.
Historical Analysis: Execution
To execute the analysis at this scale, we utilized cloud computing resources to run PSPS model guidance for every hour at every 2 x 2 km grid cell across the historical data set to determine the number of times and locations PSPS guidance is exceeded. Each location exceeding guidance is then grouped into events to determine the location and size of each PSPS given the weather and fuels present at that time under the parameters of the study version. This allows us to determine 63 Note that the inclusion of a fire in this analysis does not indicate that PG&E is directly responsible for or caused a fire. Instead, the fires are included for the purpose of analyzing the impact of PG&E’s current PSPS Protocols. 106
if synoptic-driven events (e.g., Diablo wind events) are being identified, and if historical fires attributable to PG&E equipment may have been mitigated.
Verification of PSPS Protocols
In addition to these sensitivity studies, PG&E performed extensive verification of the PSPS protocols using several internal and external datasets. The goal of these analyses was to first determine if certain weather events are being captured (e.g., Diablo and offshore wind events), and second, to determine if lines that have been implicated in historic catastrophic fires would have been identified by the guidance.
The following internal datasets were used in the analysis:
• Climatology of Diablo wind events.
• Hourly high-resolution wind maps from the climatology data set. • Distribution and transmission outage history.
• The weather signal database.
• Exploratory and dynamic dashboards created with internal and external data.
The following external datasets were used in the analysis:
• National Center for Environmental Prediction (NCEP) North American Regional Reanalysis Archive (NARR) synoptic weather maps.
• Historical fire occurrence data compiled by federal agencies. • RFWs from the NWS.
• High risk of potential large fires due to wind from the GACC.
The paragraphs below explain how we leveraged external and internal data to verify our PSPS protocols guidance thresholds.
NARR Archive
PG&E has acquired the NARR archive data dating back to 1995 and produced over two million maps that can be utilized to study past events. These maps are also useful to study the past conditions leading up to the PSPS, such as the extent of precipitation events and heat waves.
When the PSPS models are run through the climatology, each PSPS identified is compared against the NARR archive by a Meteorologist to determine the large-scale atmospheric features present for each event.
Climatology of Diablo Wind Events
PG&E also leverages the latest academic research on Diablo wind events that use surface-based observations to create a climatology of Diablo wind events. We adapted the criteria and processed it hour-by-hour through the 31-year weather climatology to determine the frequency, magnitude, and timing of Diablo winds. The output of this analysis was a 31-year calendar of Diablo wind events experienced in the PG&E service area. As it relates to PSPS directly, the strongest Diablo wind events were evaluated to verify if PSPS guidance also selects these days for potential PSPS outages. Using the days identified by PSPS guidance and the Diablo PSPS list, a high-level comparison was completed to evaluate overlap of the events.
Any events that did not meet PSPS guidance were evaluated further using additional data sources described in this section. For example, the NARR archive proved useful, as antecedent conditions such as rainfall before a PSPS and the magnitude of the PSPS could be evaluated. 107
PG&E’s Weather Signal Database
PG&E’s Meteorology team built, and continues to maintain, a ‘weather signal’ database that flags each day from January 1, 1995 to present that experienced any weather-related outages on the distribution system. It also lists the main weather driver (e.g., heat, low-elevation snow, northeast wind, winter storm, etc.) for these outages. If distribution outage activity is not driven by weather, the day is classified as a “Blue Sky”64 day. This dataset combines weather and distribution outage activity that allows rapid filtering of events based on the main weather drivers. To validate PSPS guidance, we used a combination of “Northeast” wind days and “BlueSky” days.
The PSPS guidance was validated against all Northeast wind days in the database. This is similar, but complimentary to the Diablo PSPS analysis as it also accounts for outage activity observed on those days. Events were also compared against “Blue Sky” days to ensure that PSPS would not be recommended for a high percentage of non-weather-impact days where little to no outage activity was observed.
Red Flag Warnings from the NWS
PG&E also validated PSPS guidance against RFWs from the NWS. RFWs mean warm temperatures, very low humidity, and stronger winds are expected to combine to produce an increased risk of fire danger. These RFWs were collected for the past six years (2015 – 2020) in shapefile format and used to evaluate the timing and spatial extent of historical RFWs against PSPS guidance. It should be noted that each NWS office in the PG&E service area has different RFW criteria, making direct and quantifiable comparison challenging. However, this dataset is used to evaluate whether RFWs were issued when PSPS guidance was met. Based on historical PSPS analysis, RFWs are expected to occur more frequently and cover a broader area than the area covered by PSPS outages.
High Risk of Potential Large Fires due to Wind from the GAAC PG&E also validated PSPS guidance against historical “High Risk” days from the GACC. The GACCs issue High Risk Day alerts when fuel and weather conditions are predicted that historically have resulted in a significantly higher than normal chance for a new large fire or for significant growth on existing fires. Examples of critical weather conditions are high winds, low humidity, an unstable atmosphere, and very hot weather. Similar to the RFW analysis, this dataset was used to evaluate if High Risk days were issued when PSPS guidance was high. Blue Sky Day is defined as “The same as a non-weather impact day (no or very limited impacts due to weather).” Similar to RFWs, based on historical PSPS analysis, High Risk Days are expected to occur more frequently and cover a broader area than PSPS.
Hourly High-Resolution Wind Maps from PG&E Climatology Data Set PG&E created hourly maps from high-resolution climatology and a web-based application to display any hour across 30 years. For each PSPS that meets PSPS guidance in the climatology, these maps were evaluated by a Meteorologist to better understand the nature of the event, wind speeds, antecedent conditions, and the spatial extent of strong winds. It’s important to note forecast wind speeds are available in the same exact format, allowing Operational Meteorologists to put forecast events in perspective with historical events using the same model. 64 The definition of a Blue Sky Day is as follows: “Blue Sky Day is defined the same as a non-weather impact day (no or very limited impacts due to weather).”
108
Detailed PSPS Dashboards
To evaluate the thresholds, Meteorologists and data scientists utilized the data sources described above to evaluate historical PSPS hour-by-hour to verify the locations and times that are being flagged as meeting PSPS guidance. These dashboards determine if historical fire events would have been flagged by PSPS guidance. Meteorologists evaluated these data sources hourly to verify model performance of the IPW model and suitability for operations. The PSPS guidance can be evaluated spatially using the dashboard map integration, while the size and timing of the PSPS can be evaluated using the timeseries integration.
Section 11.2 - Any lessons learned that will lead to future improvement for the utility (SED Additional Information.)
Response:
PG&E collects lessons learned input from staff during and after every PSPS EOC activation to identify best practices and biggest opportunities for improvement. See Table 21 below for lessons learned from the November 5 – 8, 2024 PSPS.
Table 21: Lessons Learned from the PSPS
Issue Discussion Resolution
Meteorology
On the morning of November 5,
PG&E became aware that the 7-day
forecast on the website briefly and
inadvertently showed PSPS outages
were not planned even though shutoffs
were likely. This was due to a human
error where incorrect files were loaded
onto the PG&E website.
Within approximately one hour
PG&E quickly identified and
corrected the 7-day forecast to
show counties where a PSPS was
likely.
109
Section 12 – Other Relevant Information
Response:
Table 22 and Figure 44 show the maximum wind gust speeds recorded by weather stations in each county within PSPS scope.
Table 22: Maximum Wind Gusts Recorded November 5 – 8, 2024 in Impacted Counties County Maximum Wind
Gust (mph) Station ID Station Name
Alameda 61 PG674 Mt. Allison
Butte 49 JBGC1 Jarbo Gap
Colusa 43 PG697 Colusa Hills
Contra Costa 65 PG696 Diablo-Blackhawk
Glenn 46 PG845 Road 65
Kern 65 580SE SCE Tejon Hills
Lake 80 PG652 Santa Fe Geothermal
Mendocino 48 MASC1 Mendocino Pass
Napa 75 PG162 Mt. Hood
Plumas 62 404PG Rodgers Flat
Santa Clara 68 PG608 Mt. Umunhum
Santa Cruz 59 PG370 Ormsey Cutoff Trail
Stanislaus 48 045PG Mt. Oso
Solano 59 PG880 Blue Ridge Road South
Sonoma 88 PG132 Mt. St Helena West
Tehama 64 571PG Round Mountain
Yolo 57 PG490 Bald Mountain Tower
Figure 44: Maximum Wind Gusts Recorded November 5 – 8, 2024 in Impacted Counties
APPENDIX
110
PACIFIC GAS AND ELECTRIC COMPANY
APPENDIX A
SECTION 2 – DECISION MAKING PROCESS
111
Appendix A: DECISION MAKING PROCESS
Table A-1.1: Factors Considered in the Decision to Shut Off Power for Each Distribution Circuit De-energized During the November 5 – 8, 2024 PSPS * Please see Table A-1.2 for the description of each column header, as well as the unit and value provided. ** Note: PSPS decision making on Distribution does not occur at a per-circuit level, and instead occurs at the level of our 2 x 2 km weather and fuels model grid. These outputs are used in a GIS system to visualize the areas of concern by area, which meteorologists and Distribution Assets Health Specialists review to scope the event. The data provided here is representative of our high-resolution weather model data, which is driven by the Weather Research and Forecasting model. It is not inclusive of other model information reviewed by meteorologists that include external, public global and high-resolution weather models. This temporal and areal review of the risk, the operational timeline required to create the scope as well as any areas that were added based on subject matter expertise of meteorologists may lead to some circuits being de-energized that do not strictly exceed PSPS guidance.
Circuit Name Time
Place
Forecast Agency Observed PSPS Risk vs. Benefit
ws_ mph
temp
_ 2m_ f
flame_
length_
ft_
8hr
rate_ of_
spread
_chhr
_8hr
rh_ 2m
prob
_cat
dfm_ 10hr
dfm_ 100
hr
lfm_
chamise
_new
cfpd NOAA RFW
GACC_
High
Risk
ws_ mph wg_ mph temp_
f
RH_
%
ws_
mph_
AC
wg_ mph_
AC
temp_
f_ AC
RH_
%_
AC
open
_ psps_
tags
Tx
impacts
_yes
_no
PSPS
Potential Risk
Consequence
PSPS
Potential
Benefit
ARBUCKLE 1101 TP23 21 73 9.8 89.7 13.3 0.35 0.06 0.10 61 3.19 707 707 No 28 42 66 20 10 15 58 22 Yes No 0.06 253.20 BIG BEND 1101 TP15 22 67 8.1 38.1 15.3 0.20 0.07 0.12 70 3.80 No No No 33 49 69 14 14 25 67 17 Yes No 0.98 173.79 BUCKS CREEK 1103 TP15 26 66 11.7 38.8 18.7 0.14 0.08 0.13 70 12.30 No No No 22 62 61 16 10 18 61 20 Yes No 0.03 244.77 CALISTOGA 1101 TP20 36 74 40.7 101 12.9 0.29 0.06 0.11 66 27.75 1697 1697 No 67 88 71 12 20 24 71 15 Yes No 0.57 351.18 CALISTOGA 1102 TP05 23 73 6 27.5 13.5 0.29 0.06 0.11 69 11.56 2234 2234 No 30 45 69 14 10 15 59 19 Yes No 0.05 1470.31 CALPINE 1144 TP01 27 72 13.2 67.9 14.1 0.27 0.07 0.11 68 9.06 10 10 No 65 80 68 10 8 14 68 16 Yes No 0.07 345.35 CALPINE 1146 TP01 23 68 12.5 49.4 15.5 0.26 0.07 0.12 68 10.68 1 1 No 65 80 67 15 8 14 66 17 Yes No 0.03 1251.27 CASTRO VALLEY 1108 TP24 23 70 21.1 49.4 16.7 0.26 0.06 0.12 69 8.10 908 5302 5302 33 50 73 14 11 18 58 21 Yes No 0.15 524.09 CAYETANO 2109 TP11 28 70 11 138.9 19.7 0.27 0.07 0.11 62 6.11 3150 3150 3150 44 56 69 16 12 18 58 22 Yes No 0.50 4112.14 CAYETANO 2111 TP11 20 70 10 128.6 18.1 0.15 0.06 0.11 65 0.70 2087 2087 2087 44 56 68 16 12 18 54 25 Yes No 0.08 5708.16 CLARK ROAD 1102 TP15 24 67 9.7 45.4 16.2 0.19 0.07 0.12 69 1.70 10 No No 33 49 69 14 12 23 67 15 Yes No 0.40 778.93 CLAYTON 2212 TP07 23 69 18.5 138.5 19.2 0.35 0.07 0.10 62 8.20 3445 3445 3445 44 65 69 18 18 26 59 20 Yes No 2.03 247.70 CLAYTON 2213 TP14 20 69 9.2 59.7 18.3 0.26 0.07 0.12 64 2.05 3232 3232 3232 36 50 67 18 18 26 59 20 Yes No 0.03 14348.63 CLAYTON 2215 TP07 22 71 8.9 79 16.8 0.37 0.07 0.12 64 9.32 4523 4523 4523 44 65 69 18 18 26 59 20 Yes No 0.27 3847.44 CLOVERDALE 1102 TP17 24 74 14.6 61.2 13.1 0.28 0.06 0.12 67 5.34 46 2435 No 40 49 73 9 9 18 60 16 Yes No 0.20 978.11 CORNING 1101 TP21 18 74 8.9 94.9 14 0.39 0.06 0.10 65 1.13 2227 No No 24 39 66 19 7 10 54 26 Yes No 2.62 77.94 CORNING 1102 TP21 22 74 10.6 131.3 13.1 0.33 0.06 0.10 64 2.33 1592 No No 41 64 66 15 17 23 54 20 Yes No 0.83 237.48 CORTINA 1101 TP23 22 74 10.1 75.2 12.1 0.31 0.06 0.10 61 3.31 258 258 No 28 43 68 18 8 11 58 19 Ye No 0.05 296.95 CRESTA 1101 TP15 21 68 7.3 31.8 17.2 0.17 0.07 0.12 70 9.79 No No No 33 49 64 17 14 25 64 18 Yes No 0.04 116.28 DUNBAR 1101 TP09 27 72 15.6 59 15.5 0.31 0.06 0.11 68 9.81 2421 2421 No 36 50 70 15 13 21 58 18 Yes No 0.56 684.79 DUNBAR 1103 TP09 28 71 14.2 58.7 14.5 0.28 0.06 0.12 68 14.77 3297 3297 No 44 72 72 10 13 21 57 18 Yes No 0.27 2859.40 DUNNIGAN 1103 TP23 19 73 9.2 50.8 14.2 0.38 0.06 0.10 61 4.27 5204 306 No 28 42 66 20 10 15 58 22 Yes No 0.05 322.38 EL CERRITO G 1105 TP24 20 67 11.2 26.1 17.3 0.23 0.06 0.12 69 5.13 899 5204 5204 35 57 66 19 15 20 56 23 Yes No 0.04 722.52 ELK CREEK 1101 TP22 24 73 14.4 107.2 12.6 0.33 0.06 0.09 58 6.39 986 562 No 34 54 73 13 18 26 55 13 Yes No 3.18 111.25 GEYSERVILLE 1102 TP17 24 75 11.5 62.7 12.9 0.25 0.06 0.11 67 8.54 1965 1234 No 65 80 73 10 25 31 60 16 Yes No 0.30 192.80 112
Circuit Name Time
Place
Forecast Agency Observed PSPS Risk vs. Benefit
ws_ mph
temp
_ 2m_ f
flame_
length_
ft_
8hr
rate_ of_
spread
_chhr
_8hr
rh_ 2m
prob
_cat
dfm_ 10hr
dfm_ 100
hr
lfm_
chamise
_new
cfpd NOAA RFW
GACC_
High
Risk
ws_ mph wg_ mph temp_
f
RH_
%
ws_
mph_
AC
wg_ mph_
AC
temp_
f_ AC
RH_
%_
AC
open
_ psps_
tags
Tx
impacts
_yes
_no
PSPS
Potential Risk
Consequence
PSPS
Potential
Benefit
GLENN 1101 TP22 23 74 10.5 130 13 0.39 0.06 0.10 63 5.06 3335 No No 29 43 67 14 13 17 56 20 Yes No 1.38 53.68 HICKS 2101 TP16 15 69 10.9 39.9 18.7 0.23 0.07 0.12 67 1.04 3651 4478 4478 50 68 71 15 6 11 56 30 Yes No 0.41 900.71 HIGHLANDS 1102 TP13 18 72 13.6 69.3 13.1 0.33 0.07 0.11 66 4.42 2425 3651 No 34 54 65 16 18 26 53 21 Yes No 0.09 5236.00 HIGHLANDS 1103 TP06 25 71 10.9 62.6 13.7 0.40 0.07 0.11 64 6.30 2290 2425 No 30 50 66 15 15 24 55 18 Yes No 0.25 1461.03 JAMESON 1102 TP10 27 71 20.6 48.5 16.1 0.38 0.06 0.11 68 9.52 2651 2290 No 28 45 69 16 10 15 58 22 Yes No 0.46 604.52 JAMESON 1105 TP10 26 72 10.1 65.6 15.5 0.39 0.06 0.11 67 6.43 1368 2647 No 28 45 69 15 10 15 59 19 Yes No 1.00 338.85 LAKEVILLE 1102 TP09 29 70 9.9 103.8 15 0.25 0.06 0.12 68 7.27 No 1368 No 30 42 70 12 8 10 56 20 Yes No 0.65 2409.58 LAMONT 1104 TP25 19 70 8.6 87.4 12.1 0.23 0.06 0.10 63 0.60 1493 No No 36 50 67 8 16 24 67 12 Yes No 0.04 714.49 LOGAN CREEK 2102 TP22 23 75 10.8 136.2 11.9 0.26 0.06 0.10 61 2.70 No 348 No 34 46 73 16 10 13 57 22 Yes No 0.18 221.90 LOS GATOS 1106 TP16 24 65 26.5 25.2 20 0.24 0.07 0.12 69 18.81 46 2248 2248 27 40 65 20 6 10 56 30 Yes No 0.39 101.59 LOS GATOS 1107 TP16 26 69 22.9 57 18 0.25 0.07 0.12 66 12.12 585 2307 2307 50 68 68 20 6 11 58 28 Yes No 1.27 33.52 MADISON 1105 TP03 22 73 7.6 82.1 16.3 0.38 0.06 0.10 62 5.00 2188 585 No 27 43 68 17 9 12 59 20 Yes No 0.04 724.93 MADISON 2101 TP03 25 75 8.9 101.4 13.3 0.41 0.06 0.10 58 7.64 227 2188 No 36 57 69 14 17 27 58 21 Yes No 0.46 1128.77 MAXWELL 1102 TP23 22 75 9.8 118.9 11.7 0.22 0.06 0.09 61 2.04 850 227 No 27 42 66 18 6 8 47 34 Yes No 0.19 144.61 MAXWELL 1105 TP23 22 75 10.9 139.7 11.8 0.29 0.06 0.10 61 2.46 3176 850 No 34 46 69 16 10 13 56 22 Yes No 0.12 225.43 MC KEE 1111 TP19 19 67 7.3 47.5 20.1 0.16 0.07 0.12 70 0.35 2104 3176 3176 25 41 72 15 8 10 55 34 Yes No 0.03 9852.72 MIDDLETOWN 1101 TP08 32 74 24.7 79.4 13 0.31 0.06 0.11 67 14.88 573 2104 No 67 88 70 12 25 31 68 16 Yes No 1.02 898.46 MIDDLETOWN 1103 TP06 16 75 10.2 49.8 13.3 0.34 0.06 0.11 65 1.51 983 570 No 30 46 68 14 9 11 54 24 Yes No 0.04 4601.47 MILPITAS 1109 TP19 27 70 11.1 115.3 16.5 0.27 0.06 0.12 67 5.09 1409 4351 4351 51 61 72 15 9 11 56 29 Yes No 0.77 1175.09 MONTICELLO 1101 TP05 28 73 22.5 69.8 14 0.33 0.06 0.11 64 9.23 2693 1392 No 42 59 70 15 17 23 59 18 Yes No 3.65 36.14 MORGAN HILL 2111 TP16 20 70 18 56.8 18 0.28 0.07 0.11 63 3.57 3812 2693 2693 43 59 71 15 6 11 58 28 Yes No 0.80 514.29 NAPA 1102 TP09 24 72 8.5 66.9 16.2 0.29 0.06 0.12 70 4.74 2911 3812 No 27 44 71 15 4 6 58 21 Yes No 0.05 3325.51 NAPA 1112 TP10 21 72 14.3 49.2 16 0.30 0.06 0.12 68 7.36 4936 2908 No 24 45 71 15 10 15 58 22 Yes No 0.23 2196.14 NORTH DUBLIN 2103 TP11 26 70 10.3 128.2 19.7 0.21 0.07 0.11 66 5.16 3280 4936 4936 44 65 68 16 18 23 54 22 Yes No 0.21 10689.86 OAKLAND D 1112 TP24 21 67 12.3 23.2 17.9 0.19 0.06 0.12 74 5.31 2588 3280 3280 35 57 69 19 15 20 58 23 Yes No 0.06 776.31 OAKLAND K 1102 TP24 21 68 20.8 39.9 16.8 0.21 0.06 0.12 73 5.84 2703 2588 2588 41 57 69 18 15 20 58 23 Yes No 2.89 11.64 OAKLAND K 1104 TP24 21 67 8.7 14.4 19 0.21 0.07 0.12 73 5.84 2794 2703 2703 41 57 69 18 15 20 58 21 Yes No 0.39 39.70 OAKLAND X 1106 TP24 22 67 14.7 25.4 19.4 0.19 0.07 0.12 74 12.40 2487 3824 3824 41 57 69 18 15 20 58 21 Yes No 0.04 593.51 PENNGROVE 1101 TP09 28 67 10.8 91.9 16.6 0.23 0.06 0.12 68 4.22 2073 2487 No 26 42 70 12 8 10 56 20 Yes No 0.16 11289.15 PUEBLO 1104 TP05 25 74 12.6 71.7 15.7 0.33 0.06 0.11 68 8.05 2142 2073 No 30 51 70 15 10 17 57 20 Yes No 0.72 354.33 PUEBLO 1105 TP05 25 74 10.7 66.6 15.4 0.35 0.06 0.11 68 11.69 2296 2142 No 30 51 70 16 10 17 57 20 Yes No 0.50 962.03 PUEBLO 2102 TP09 23 74 24.2 54.1 14.6 0.30 0.06 0.11 68 7.18 4713 2296 No 44 72 70 15 13 21 58 18 Yes No 0.32 221.10 PUEBLO 2103 TP09 27 74 33.5 76.3 14.1 0.30 0.06 0.11 68 11.49 917 4713 No 36 50 71 15 13 21 58 18 Yes No 1.15 217.05 PUTAH CREEK 1102 TP03 24 73 8.1 85.7 16.3 0.39 0.06 0.10 60 14.33 2206 917 No 42 59 69 15 15 21 59 18 Yes No 0.50 2579.16 PUTAH CREEK 1103 TP03 23 73 6.8 62.4 16.2 0.39 0.06 0.10 62 8.80 1318 2206 No 25 39 69 15 7 11 59 20 Yes No 0.11 62558.25 PUTAH CREEK 1105 TP03 25 73 8.9 95.5 16.4 0.32 0.06 0.11 60 11.42 2100 1318 No 27 43 69 15 7 11 59 20 Yes No 0.09 3021.31 REDBUD 1101 TP13 19 72 13.8 66.7 13.3 0.34 0.06 0.11 66 3.96 3418 2100 No 34 54 67 12 18 26 53 21 Yes No 1.46 324.57 113
Circuit Name Time
Place
Forecast Agency Observed PSPS Risk vs. Benefit
ws_ mph
temp
_ 2m_ f
flame_
length_
ft_
8hr
rate_ of_
spread
_chhr
_8hr
rh_ 2m
prob
_cat
dfm_ 10hr
dfm_ 100
hr
lfm_
chamise
_new
cfpd NOAA RFW
GACC_
High
Risk
ws_ mph wg_ mph temp_
f
RH_
%
ws_
mph_
AC
wg_ mph_
AC
temp_
f_ AC
RH_
%_
AC
open
_ psps_
tags
Tx
impacts
_yes
_no
PSPS
Potential Risk
Consequence
PSPS
Potential
Benefit
REDBUD 1102 TP13 19 70 11.6 58.5 13.8 0.35 0.07 0.11 66 2.89 3863 3418 No 32 49 66 13 5 9 53 21 Yes No 0.23 790.95 RINCON 1101 TP09 25 70 7.4 39.9 14.7 0.23 0.06 0.12 68 7.46 2016 3863 No 44 72 72 10 11 15 58 18 Yes No 0.14 3096.99 RINCON 1103 TP09 24 72 9.3 53 12.9 0.25 0.06 0.12 67 5.64 No 2016 No 44 72 72 10 11 15 58 18 Yes No 0.86 1540.41 ROB ROY 2104 TP16 20 68 9.9 23.1 17.9 0.21 0.07 0.12 70 1.81 2408 6164 6361 43 59 73 16 6 8 58 28 Yes No 0.24 90.85 ROSSMOOR 1108 TP24 20 69 11.5 58.7 18.4 0.29 0.07 0.12 68 5.05 1038 2408 2408 41 51 66 18 11 18 58 21 Yes No 0.05 1955.74 ROSSMOOR 1109 TP24 21 69 14.5 56.7 18.2 0.29 0.07 0.12 70 10.19 3813 1038 1038 41 51 67 18 11 18 58 21 Yes No 0.11 857.63 SAN RAMON 2108 TP24 22 69 15.4 67.8 17.5 0.28 0.06 0.12 69 12.23 No 3813 3813 41 51 68 18 11 18 58 21 Yes No 0.31 1401.88 SARATOGA 1107 TP16 20 67 28.2 32.3 19 0.20 0.07 0.12 69 12.53 1355 2465 2465 27 40 65 20 5 7 56 34 Yes No 0.22 101.01 SILVERADO 2102 TP05 25 75 25.1 85.5 14 0.40 0.06 0.11 67 7.36 968 1355 No 30 46 70 14 10 17 59 18 Yes No 1.00 149.23 SILVERADO 2103 TP09 28 73 11.4 44.6 14.5 0.24 0.06 0.11 68 1.95 3788 968 No 44 72 70 15 11 15 57 18 Yes No 0.05 421.39 SILVERADO 2104 TP05 26 75 37.7 56.5 13.3 0.37 0.06 0.11 64 20.90 2313 3788 No 30 45 70 14 10 15 58 19 Yes No 4.75 50.73 SILVERADO 2105 TP09 20 69 5.2 24 15.9 0.20 0.06 0.11 67 1.58 3577 2313 No 44 72 70 10 11 15 57 18 Yes No 0.05 539.06 SONOMA 1102 TP09 27 71 13.8 51 16.3 0.31 0.06 0.11 69 5.82 2273 3577 No 36 50 70 16 13 21 58 19 Yes No 0.23 616.51 SONOMA 1103 TP09 27 72 13.5 46 16.1 0.32 0.06 0.11 69 12.62 3292 2273 No 36 50 71 16 13 21 58 19 Yes No 0.29 1787.23 SONOMA 1104 TP09 28 70 10.4 97.6 16.4 0.25 0.06 0.11 68 5.84 2238 3292 No 36 50 70 12 13 21 57 19 Yes No 0.82 554.62 SONOMA 1105 TP09 27 72 11.5 62.9 15.8 0.30 0.06 0.11 70 14.00 3195 2238 No 36 50 71 16 13 21 58 19 Yes No 0.39 2046.08 SONOMA 1106 TP09 15 73 7.4 60.5 15.7 0.31 0.06 0.12 69 3.22 No 3195 No 36 50 70 16 13 21 58 19 Yes No 0.04 2318.77 STELLING 1110 TP16 24 63 31.2 34.9 21.8 0.24 0.07 0.12 69 18.81 635 3846 3846 27 43 65 24 6 10 56 34 Yes No 0.75 42.45 SUNOL 1101 TP19 19 71 10.6 112.2 18.4 0.27 0.07 0.11 67 1.92 2310 735 735 51 61 66 20 12 16 58 22 Yes No 0.31 1613.77 SWIFT 2110 TP19 23 68 9.9 56 16 0.19 0.07 0.11 65 1.35 2849 2305 2310 23 37 70 18 8 10 54 29 Yes No 0.38 211.12 TASSAJARA 2104 TP11 24 70 9.8 116.8 19.7 0.29 0.07 0.11 66 8.10 2599 2849 2849 44 65 69 16 18 23 54 22 Yes No 0.12 24433.06 TASSAJARA 2112 TP07 29 69 17.8 83.3 19.7 0.32 0.07 0.12 68 22.14 No 2599 2599 44 65 67 18 18 26 57 20 Yes No 0.23 3556.45 TEJON 1102 TP25 23 65 11 96 13.6 0.17 0.06 0.10 61 3.35 2204 No No 42 59 65 12 18 30 65 14 Yes No 2.10 48.23 TIDEWATER 2106 TP14 22 70 9.2 92.9 16.6 0.23 0.06 0.11 64 2.24 1851 2138 2204 36 50 67 18 18 26 59 20 Yes No 0.15 3768.33 VACA DIXON 1101 TP04 25 72 7.3 60.7 16.5 0.32 0.06 0.10 62 8.63 975 1851 No 42 59 70 15 15 21 59 18 Yes No 1.17 3105.10 VACA DIXON 1105 TP04 23 72 6.9 57.7 16.5 0.23 0.06 0.10 62 7.78 2355 975 No 37 53 70 15 15 19 59 18 Yes No 0.10 64255.54 VACAVILLE 1103 TP04 22 72 8.2 91.1 15.5 0.30 0.06 0.10 65 11.59 2126 2355 No 31 44 70 15 7 11 59 19 Yes No 0.11 1405.54 VACAVILLE 1104 TP04 27 71 9.2 112.6 16.6 0.30 0.06 0.11 66 8.93 2477 2125 No 42 59 70 15 15 21 59 19 Yes No 0.57 728.76 VACAVILLE 1108 TP04 27 73 11.7 91.1 15.5 0.32 0.06 0.10 63 11.59 2152 2476 No 42 59 70 15 15 21 59 18 Yes No 1.79 209.35 VACAVILLE 1109 TP04 23 72 8.4 100.4 15.5 0.30 0.06 0.11 65 9.88 2113 2152 No 31 44 70 15 6 7 59 19 Yes No 0.47 805.97 VACAVILLE 1111 TP04 21 73 7.6 48.3 15.5 0.30 0.06 0.10 64 12.30 1660 2113 No 42 59 70 15 15 21 59 18 Yes No 4.89 187.82 VASCO 1102 TP18 18 69 11.3 94.9 18 0.20 0.07 0.11 65 0.55 4144 1660 1660 38 55 68 18 8 12 54 25 Yes No 0.58 1032.11 VINEYARD 2108 TP19 17 68 15.8 48.9 19.6 0.19 0.07 0.12 69 0.74 1090 4144 4144 40 51 68 21 12 16 56 23 Yes No 0.04 1304.59 WESTLEY 1103 TP12 28 67 10.5 132.3 20.5 0.28 0.06 0.10 62 2.00 2247 2247 No 29 43 70 20 10 14 55 26 Yes No 0.23 116.74 WILLIAMS 1102 TP23 25 75 8.8 92.4 11.8 0.21 0.06 0.09 61 2.08 707 707 No 28 40 68 18 6 7 56 22 Yes No 0.05 471.45 114
Table A-1.2: Description, Units, and Value provided for Factors Considered in the Decision to Shut Off Power for Each Distribution Circuit De-energized During the November 5 – 8, 2024 PSPS Forecast /
Agency /
Observed
Value Name Unit
Value
Provided Description
Forecast ws_mph Sustained wind speeds mph max
Sustained windspeed in miles per hour at 10 meters above ground level.
Forecast temp_2m_f Temperature degrees F max Temperature in Fahrenheit at 2 meters above ground level.
Forecast flame_length_ft_8hr Flame length ft max
Flame length in feet on fire front for first 8 hours of fire spread simulation from Technosylva.
Forecast rate_of_spread_chhr_8hr Rate of spread chains/hr max Rate of fire spread in chains per hour for first 8 hours of fire spread simulation from Technosylva.
Forecast rh_2m Relative Humidity % min Relative Humidity in percent at 2 meters above ground level.
Forecast prob_cat Fire Potential Index (FPI) probability outputs max
Fire Potential Index (FPI) Model Output - Probability of a catastrophic fire if an ignition were to occur. FPI component of the CFPD model.
Forecast dfm_10hr Dead Fuel Moisture
Content 10 hrs
fuel moisture
fraction min Dead Fuel Moisture in 10-hour fuel moisture class. Can be scaled to percentage by multiplying by 100.
Forecast dfm_100hr Dead Fuel Moisture
Content 100 hrs
fuel moisture
fraction min Dead Fuel Moisture in 100-hour moisture class. Can be scaled topercentage by multiplying by 100.
Forecast lfm_chamise_new Live Fuel Moisture
Content-shrub % min Live Fuel Moisture Percentage of Chamise (shrub) plant species. (% of species that is comprised of water).
Forecast cfpd Catastrophic Fire
Probability (CFPD)
Scaled
Probability max
The product of probability of catastrophic fire (Prob_Cat) and IPW - probability of ignition (prob_ignition). This product is called the (CFPD) Catastrophic Fire Probability distribution.
Scaled by 1000 to convert to an integer value.
Agency NOAA
National Oceanic and
Atmospheric
Administration
N/A
Yes/No
During
Event
NOAA (SPC) Fire Weather Outlook forecast.
Agency RFW Red Flag Warning N/A
Yes/No
during
event
Red Flag Warning from the Federal National Weather Service.
Agency GACC_HighRisk GACC High Risk N/A
Yes/No
during
event
High Risk issued by the Federal North or South Operations Predictive Services.
Observed Observed ws_mph Observed Sustained Wind
Speed during Event mph max
The maximum sustained wind speed recorded by weather stations mapped to each circuit from planned de-energization time to anticipated all-clear time.
Observed Observed wg_mph Observed Peak Wind
Gust during Event mph max
The maximum wind gust recorded by weather stations mapped to each circuit from planned de-energization time to anticipated allclear time.
Observed Observed temp_f Observed Temperature
during Event degrees F max
The maximum temperature recorded by weather stations mapped to each circuit from planned de-energization time to anticipated allclear time.
Observed Observed RH_% Observed Relative
Humidity During Event % min
Minimum relative humidity recorded by all weather stations mapped to each circuit from planned de-energization time to anticipated allclear time.
Observed Observed ws_mph_AC Observed Sustained Wind
Speed at All Clear mph max
The maximum sustained wind speed recorded by weather stations mapped to each circuit at the all-clear time.
Observed Observed wg_mph_AC Observed Peak Wind
Gust at All Clear mph max
The maximum wind gust recorded by weather stations mapped to each circuit at the all-clear time.
Observed Observed temp_f_AC Observed Temperature at
All Clear degrees F max
The maximum temperature recorded by weather stations mapped to each circuit at the all-clear time.
Observed Observed RH_%_AC Observed Relative
Humidity at All Clear % min Minimum relative humidity recorded by all weather stationsmapped to each circuit at the all-clear time.
Observed open_psps_tags Open PSPS Qualified
Tags N/A
Yes/No
during
event
PSPS-Qualified Tagsinclude P1 (tree represents an immediate risk) and P2 (tree is damaged or diseased and could fall into nearby power lines) tree tags and Electric Corrective tags (Priority A - emergency, B - urgent, and E/F - risk-based)
Observed Tx_impacts_yes_no Impacted by
Transmission N/A
Yes/No
during
event
Distribution lines that would have been de-energized due to deenergization of upstream transmission lines, regardless of whether those distribution lines would have also been de-energized due to direct distribution PSPS.
Observed PSPS Potential Risk Consequence PSPS Potential Risk Consequence MAVF Score
Yes/No
during
event
Measure of the adverse impact to customers due to de-energization.
Observed PSPS Potential Benefit PSPS Potential Benefit MAVF Score Yes/No
during
event
Measure of the adverse impact to customers due to a catastrophic fire.
115
Table A-2.1: Factors Considered in the Decision to Shut Off Power for Each Transmission Circuit De-energized During the November 5 – 8, 2024 PSPS * Please see Table A-2.2 for the description of each column header, as well as the unit and value provided. ** Note: PSPS decision making on Transmission does not occur at a per-circuit level, and instead occurs at the granularity of each transmission structure. These outputs are used in a GIS system and dashboard to visualize the areas of concern by area, which meteorologists and Transmission Asset Health Specialists review to scope the event. This includes a review of lines that have little to no impact to customers and electric grid reliability. The data provided here is representative of our high-resolution weather model data, which is driven by the Weather Research and Forecasting model. It is not inclusive of other model information reviewed by meteorologists that include external, public global and high-resolution weather models. This temporal and areal review of the risk, the operational timeline required to create the scope as well as any areas that were added based on subject matter expertise of meteorologists may lead to some circuits being de-energized that do not strictly exceed PSPS guidance.
Circuit Name Time
Place
Forecast Agency Observed PSPS Risk vs. Benefit
ws_
mph
temp_
2m_
f
flame_
length_
ft_
8hr
rate_
of_
spread_
chhr_
8hr
rh_
2m prob_cat dfm_10hr
dfm_
100hr
lfm_
chamise_
new
OA cdft NOAA RFW GACC_
HighRisk
ws_
mph
wg_
mph
temp_
f
RH_
%
ws_
mph_
AC
wg_
mph_
AC
temp_
f_
AC
RH_
%_
AC
High Fire
Risk Area
(Y/N)
High Risk
Vegetation
Present on
Circuit
(Y/N)
Transmission
_impacts_
yes_
no
PSPS Potential
Risk
Consequence
PSPS Potential
Benefit
CLEAR LAKE-KONOCTI TP06 20 71 12.9 48.1 13.3 0.28 0.07 0.12 68 .022 4.53 No No No 21 37 67 13 11 18 57 21 Yes No No 0.03 13750.78 GEYSERS #5-GEYSERS #3 TP01 23 69 9.1 31.8 15.2 0.24 0.07 0.12 69 .022 2.73 No No No 65 80 63 10 14 23 63 16 Yes No No 0.03 630.56 LOWER LAKE-HOMESTAKE TP06 20 73 12.9 67.4 14.4 0.3 0.06 0.12 69 .034 0.65 No No No 30 50 66 15 15 24 55 18 Yes No No 0.03 7731.54 TULUCAY-NAPA #1 TP10 20 71 12.9 48.1 13.3 0.28 0.07 0.12 68 .013 4.53 No No No 24 45 71 15 13 23 65 19 Yes No No 0.03 13750.78 116
Table A-2.2: Description, Units, and Value provided for Factors Considered in the Decision to Shut Off Power for Each Transmission Circuit De-energized During the November 5 – 8, 2024 PSPS Forecast /
Agency /
Observed
Value Name Unit Value
Provided Description
Forecast ws_mph Sustained wind speeds mph max
Sustained windspeed in miles per hour at 10 meters above ground level.
Forecast temp_2m_f Temperature degrees F max Temperature in Fahrenheit at 2 meters above ground level.
Forecast flame_length_ft_8hr Flame length ft max
Flame length in feet on fire front for first 8 hours of fire spread simulation from Technoslyva.
Forecast rate_of_spread_chhr_8hr Rate of spread chains/hr max Rate of fire spread in chains per hour for first 8 hours of fire spread simulation from Technoslyva.
Forecast rh_2m Relative Humidity % min Relative Humidity in percent at 2 meters above ground level.
Forecast prob_cat Fire Potential Index
(FPI)
probability
outputs max
FPI Model Output - Probability of a catastrophic fire if an ignition were to occur. FPI component of the CFPD model.
Forecast dfm_10hr Dead Fuel Moisture
Content 10 hrs (%)
fuel
moisture
fraction
min Dead Fuel Moisture in 10-hour fuel moisture class. Can be scaled to percentage by multiplying by 100.
Forecast dfm_100hr Dead Fuel Moisture
Content 100 hrs (%)
fuel
moisture
fraction
min Dead Fuel Moisture in 100-hour moisture class. Can be scaled to percentage by multiplying by 100.
Forecast lfm_chamise_new Live Fuel Moisture
Content-shrub % min Live Fuel Moisture Percentage of Chamise (shrub) plant species (% of species that are comprised of water).
Forecast OA
Transmission
Operability
Assessment (OA)
Probability max
IPW Model Output - Probability of Ignition based on the probability of outages by cause. Ignition component of the CFPD model.
IPW Model - A model that provides estimates of the probability of an ignition given an outage on an hourly basis.
Forecast cfpt Catastrophic Fire
Potential (CFPT)
Scaled
Probability max
The product of probability of catastrophic fire (Prob_Cat) and IPW - probability of ignition (prob_ignition). This product is called the (CFPD) Catastrophic Fire Probability distribution model. Scaled by 1000 to covert to an integer value.
Agency NOAA
National Oceanic and
Atmospheric
Administration
N/A
Yes/No
During
Event
NOAA (SPC) Fire Weather Outlook forecast.
Agency RFW Red Flag Warning N/A
Yes/No
during
event
Red Flag Warning from the Federal National Weather Service.
Agency GACC_HighRisk GACC High Risk N/A
Yes/No
during
event
High Risk issued by the Federal North or South Operations Predictive Services.
Observed Observed ws_mph
Observed Sustained
Wind Speed during
Event
mph max
The maximum sustained wind speed recorded by weather stations mapped to each circuit from de-energization time to all-clear time.
Observed Observed wg_mph Observed Wind gust
during Event mph max
The maximum sustained wind gust recorded by weather stations mapped to each circuit from de-energization time to all-clear time.
Observed Observed temp_f Observed Temperature
during event degrees F max
The maximum temperature recorded by weather stations mapped to each circuit from de-energization time to all-clear time.
Observed Observed RH_%
Observed Relative
Humidity During
Event
% min
Minimum relative humidity recorded by all weather stations mapped to each circuit from de-energization time to all-clear time.
Observed Observed ws_mph_AC
Observed Sustained
Wind Speed at All
Clear
mph max
The maximum sustained wind speed recorded by weather stations mapped to each circuit at the all-clear time.
Observed Observed wg_mph_AC Observed Sustained
Wind gust at All Clear mph max
The maximum sustained wind gust recorded by weather stations mapped to each circuit at the all-clear time.
Observed Observed temp_f_AC Observed Temperature
at All Cleardegrees F max
The maximum temperature recorded by weather stations mapped to each circuit at the all-clear time.
Observed Observed RH_%_AC Observed Relative
Humidity at All Clear % min Minimum relative humidity recorded by all weather stations mapped to each circuit at the all-clear time.
Observed High Fire Risk Area High Fire Risk Area N/A
Yes/No
during
event
Labeled ‘Yes’ when Circuit goes through High Fire Risk Area.
Observed High Risk Vegetation Present
on Circuit
High Risk Vegetation
Present on Circuit N/A
Yes/No
during
event
High risk vegetation present on the circuit
117
Forecast /
Agency /
Observed
Value Name Unit Value
Provided Description
Observed transmission_impacts_yes_no Impacted by
Transmission N/A
Yes/No
during
event
Distribution lines that would have been de-energized due to deenergization of upstream transmission lines, regardless of whether those distribution lines would have also been deenergized due to direct distribution PSPS.
Observed PSPS Potential Risk
Consequence
PSPS Potential Risk
Consequence
MAVF
Score
Yes/No
during
event
Measure of the adverse impact to customers due to deenergization.
Observed PSPS Potential Benefit PSPS Potential Benefit MAVF Score
Yes/No
during
event
Measure of the adverse impact to customers due to a catastrophic fire.
118
PACIFIC GAS AND ELECTRIC COMPANY
APPENDIX B
SECTION 3 – DE-ENERGIZED TIME, PLACE, DURATION AND CUSTOMERS 119
Appendix B: DE-ENERGIZED TIME, PLACE, DURATION AND CUSTOMERS Table B-1. Circuits De-Energized During the November 5 – 8, 2024 PSPS Circuits labeled as “non-HFTD” are located outside of the CPUC High Fire-Threat District (HFTD). These circuits or portions of circuits are impacted for one of two reasons: (1) indirect impacts from transmission lines being de-energized or (2) the non-HFTD portion of the circuit are conductive to the HFTD at some point in the path to service.
Distribution /
Transmission Circuit Name
DeEnergization
Date and
Time (PST)
All-Clear
Date and
Time (PST)
Restoration
Date and
Time (PST)
Key Communities HFTD Tier(s) Total
Customers
Residential
Customers
Commercial /
Industrial
Customers
MBL
Program
Customers
AFN other
than MBL
Program
Customers
Other
Customers
Distribution
HIGHLANDS
1103
11/5/2024
22:00
11/7/2024
5:06
11/7/2024
9:07 LAKE Partially Outside HFTD, Tier 2 99 80 14 6 19 5 Distribution CORNING 1101 11/6/2024
5:22
11/6/2024
16:39
11/7/2024
10:47 TEHAMA Partially Outside HFTD, Tier 2 791 730 58 84 392 3 Distribution DUNBAR 1103 11/5/2024
19:43
11/7/2024
5:06
11/7/2024
11:00 SONOMA Partially Outside HFTD, Tier 3, Tier 2 120 98 17 5 8 5 Distribution SONOMA 1104 11/5/2024
19:56
11/6/2024
16:39
11/7/2024
9:12 SONOMA Partially Outside HFTD, Tier 3, Tier 2 306 278 27 14 22 1 Distribution GLENN 1101 11/5/2024
22:33
11/6/2024
19:13
11/7/2024
9:38
GLENN,
TEHAMA
Partially Outside
HFTD, Tier 2 100 55 33 4 11 12
Distribution
MIDDLETOWN
1103
11/5/2024
21:56
11/7/2024
5:06
11/7/2024
9:54 LAKE Partially Outside HFTD, Tier 2 8 3 0 0 0 5
Distribution SONOMA 1105 11/5/2024
19:42
11/7/2024
5:06
11/7/2024
10:04 NAPA, SONOMA Partially Outside HFTD, Tier 3, Tier 2 180 156 13 7 12 11 Distribution CLAYTON 2215 11/6/2024
7:03
11/6/2024
18:07
11/7/2024
8:20 CONTRA COSTA Partially Outside HFTD, Tier 3, Tier 2 135 117 16 6 14 2 Distribution
DUNNIGAN
1103
11/5/2024
22:30
11/6/2024
20:07
11/7/2024
9:15 YOLO, COLUSA Partially Outside HFTD, Tier 2 12 8 3 0 2 1 Distribution
VACAVILLE
1111
11/5/2024
19:30
11/7/2024
5:06
11/7/2024
16:16 SOLANO Partially Outside HFTD, Tier 2 1939 1871 63 199 408 5 Distribution CORNING 1102 11/6/2024
5:35
11/6/2024
16:39
11/7/2024
13:10 TEHAMA Partially Outside HFTD, Tier 2 253 202 44 16 67 7 Distribution
ROSSMOOR
1108
11/6/2024
7:51
11/6/2024
16:39
11/7/2024
7:54 CONTRA COSTA Tier 3 17 13 4 0 3 0
Distribution CALPINE 1146 11/5/2024
17:27
11/7/2024
9:35
11/7/2024
16:13 LAKE Tier 3 1 0 1 0 0 0
Distribution
TASSAJARA
2112
11/6/2024
7:06
11/6/2024
18:07
11/7/2024
8:35 CONTRA COSTA Tier 3 27 15 12 1 1 0
Distribution
LAKEVILLE
1102
11/5/2024
19:38
11/6/2024
16:39
11/7/2024
9:20 SONOMA Partially Outside HFTD, Tier 3, Tier 2 137 90 24 5 10 23 Distribution CRESTA 1101 11/6/2024
7:04
11/7/2024
6:43
11/7/2024
9:44 BUTTE Partially Outside HFTD, Tier 3, Tier 2 6 1 3 0 0 2 Distribution
SARATOGA
1107
11/5/2024
23:18
11/6/2024
13:32
11/7/2024
10:17 SANTA CLARA Tier 3 114 102 12 3 4 0
Distribution
CALISTOGA
1102
11/5/2024
19:36
11/6/2024
16:39
11/7/2024
11:43 NAPA Tier 3 11 7 1 0 0 3
Distribution MADISON 2101 11/5/2024
19:30
11/7/2024
6:43
11/7/2024
12:59 YOLO Partially Outside HFTD, Tier 2 231 153 34 6 45 44 Distribution
OAKLAND D
1112
11/6/2024
8:35
11/6/2024
16:39
11/7/2024
8:47 ALAMEDA Tier 3 25 23 2 0 1 0
Distribution
ROSSMOOR
1109
11/6/2024
8:00
11/6/2024
16:39
11/7/2024
7:59 CONTRA COSTA Tier 3, Tier 2 52 46 6 2 0 0
Distribution
TIDEWATER
2106
11/5/2024
22:27
11/6/2024
16:39
11/7/2024
9:15 CONTRA COSTA Partially Outside HFTD, Tier 2 68 52 15 1 10 1 Distribution RINCON 1103 11/5/2024
19:33
11/7/2024
0:06
11/7/2024
10:57 SONOMA Partially Outside HFTD, Tier 3 320 271 41 14 30 8 Distribution
VACAVILLE
1103
11/5/2024
18:45
11/6/2024
15:12
11/6/2024
17:14 SOLANO Partially Outside HFTD, Tier 2 37 35 2 4 4 0 Distribution MAXWELL 1102 11/5/2024
22:31
11/6/2024
19:13
11/7/2024
9:42 COLUSA Outside HFTD 11 5 2 0 0 4
Distribution WILLIAMS 1102 11/5/2024
22:26
11/6/2024
19:13
11/7/2024
7:37 COLUSA Outside HFTD 15 7 5 0 2 3
Distribution
GEYSERVILLE
1102
11/5/2024
22:31
11/7/2024
5:06
11/7/2024
11:55 SONOMA Partially Outside HFTD, Tier 3, Tier 2 164 86 41 2 5 37 Distribution VASCO 1102 11/5/2024
19:26
11/6/2024
13:32
11/6/2024
17:21 ALAMEDA Partially Outside HFTD, Tier 2 215 151 50 15 22 14 Distribution
LOS GATOS
1107
11/5/2024
23:22
11/6/2024
13:32
11/8/2024
11:42
SANTA CLARA,
SANTA CRUZ
Partially Outside
HFTD, Tier 3 361 313 46 24 36 2
Distribution PUEBLO 2102 11/5/2024
20:15
11/7/2024
5:06
11/7/2024
16:26 NAPA, SONOMA Partially Outside HFTD, Tier 3 155 127 21 3 13 7 Distribution
CALISTOGA
1101
11/5/2024
18:36
11/7/2024
9:35
11/8/2024
4:51 NAPA, SONOMA Partially Outside HFTD, Tier 3, Tier 2 272 185 56 7 28 31 Distribution PUEBLO 1105 11/5/2024
20:05
11/7/2024
5:06
11/7/2024
12:08 NAPA Partially Outside HFTD, Tier 2 132 84 27 0 11 21 Distribution HICKS 2101 11/5/2024
23:13
11/6/2024
13:32
11/6/2024
15:31 SANTA CLARA Partially Outside HFTD, Tier 3, Tier 2 196 178 17 7 28 1 Distribution PUEBLO 2103 11/5/2024
20:17
11/7/2024
5:06
11/7/2024
15:53 NAPA Partially Outside HFTD, Tier 3, Tier 2 473 367 53 19 34 53 Distribution
PENNGROVE
1101
11/5/2024
19:46
11/6/2024
16:39
11/7/2024
9:27 SONOMA Tier 2 69 62 5 2 4 2
Distribution
VACA DIXON
1101
11/5/2024
18:42
11/7/2024
5:06
11/7/2024
15:09 SOLANO Partially Outside HFTD, Tier 2 507 475 31 51 66 1 120
Distribution /
Transmission Circuit Name
De-
Energization
Date and
Time (PST)
All-Clear
Date and
Time (PST)
Restoration
Date and
Time (PST)
Key Communities HFTD Tier(s) Total
Customers
Residential
Customers
Commercial /
Industrial
Customers
MBL
Program
Customers
AFN other
than MBL
Program Customers
Other
Customers
Distribution
LOGAN CREEK
2102
11/5/2024
22:30
11/6/2024
19:13
11/7/2024
9:27 GLENN Partially Outside HFTD, Tier 2 77 33 28
00 16
Distribution
CAYETANO
2111
11/5/2024
20:04
11/6/2024
16:39
11/6/2024
20:46 ALAMEDA Tier 2 25 22
2341
Distribution JAMESON 1102 11/6/2024
7:20
11/6/2024
19:13
11/7/2024
10:22 SOLANO Partially Outside HFTD, Tier 2 216 194 21 12 26 1 Distribution
CAYETANO
2109
11/5/2024
19:59
11/6/2024
16:39
11/7/2024
9:35
CONTRA
COSTA,
ALAMEDA
Partially Outside
HFTD, Tier 3, Tier 2 168 121 34 12 10 13
Distribution
PUTAH CREEK
1105
11/5/2024
19:48
11/6/2024
20:07
11/7/2024
10:44 YOLO Partially Outside HFTD, Tier 2 36 19
740 10
Distribution
PUTAH CREEK
1103
11/5/2024
19:30
11/7/2024
5:06
11/7/2024
9:01 YOLO, SOLANO Partially Outside HFTD, Tier 2 36 32
0364
Distribution SONOMA 1103 11/5/2024
19:47
11/7/2024
5:06
11/7/2024
15:30 SONOMA Partially Outside HFTD, Tier 3 132 116
559 11
Distribution REDBUD 1102 11/5/2024
22:36
11/7/2024
0:06
11/7/2024
9:31 LAKE Partially Outside HFTD, Tier 3, Tier 2 97 69 15 9 24 13
Distribution REDBUD 1101 11/5/2024
22:31
11/7/2024
5:06
11/7/2024
9:44 LAKE Partially Outside HFTD, Tier 3, Tier 2 539 495 31 55 197 13 Distribution TEJON 1102 11/6/2024
5:26
11/7/2024
6:43
11/7/2024
10:16 KERN Partially Outside HFTD, Tier 2 573 471 91 28 177 11 Distribution WESTLEY 1103 11/5/2024
21:24
11/6/2024
13:32
11/6/2024
16:17 STANISLAUS Outside HFTD 26
3 21002
Distribution CLAYTON 2213 11/5/2024
22:25
11/6/2024
16:39
11/7/2024
9:02 CONTRA COSTA Tier 2
404000
Distribution
SILVERADO
2104
11/5/2024
19:34
11/7/2024
5:06
11/7/2024
18:04 NAPA
Partially Outside
HFTD, Tier 3, Tier
1, Tier 2
1590 1337 138 79 243 115
Distribution
CLOVERDALE
1102
11/5/2024
22:45
11/7/2024
5:06
11/7/2024
12:09
SONOMA,
MENDOCINO Tier 3, Tier 2 100 63 16
64 21
Distribution MADISON 1105 11/5/2024
19:56
11/6/2024
20:07
11/7/2024
8:41 YOLO Partially Outside HFTD, Tier 2
632101
Distribution PUEBLO 1104 11/5/2024
20:04
11/7/2024
5:06
11/7/2024
10:14 NAPA Partially Outside HFTD, Tier 2 265 207 39 19 31 19 Distribution
MIDDLETOWN
1101
11/5/2024
18:50
11/7/2024
9:35
11/7/2024
13:43
NAPA, SONOMA,
LAKE
Partially Outside
HFTD, Tier 3, Tier 2 396 330 60 12 92
6 Distribution
MONTICELLO
1101
11/5/2024
19:36
11/7/2024
5:06
11/7/2024
16:07 NAPA, SOLANO Partially Outside HFTD, Tier 3, Tier 2 1154 942 163 65 165 49 Distribution CLAYTON 2212 11/6/2024
7:00
11/6/2024
18:07
11/7/2024
9:04 CONTRA COSTA Partially Outside HFTD, Tier 3, Tier 2 528 445 78 37 64 5 Distribution BIG BEND 1101 11/6/2024
7:04
11/7/2024
9:35
11/7/2024
12:46 BUTTE Partially Outside HFTD, Tier 3, Tier 2 286 259 25 27 97 2 Distribution
VACAVILLE
1104
11/5/2024
18:45
11/6/2024
15:12
11/7/2024
10:02 SOLANO Partially Outside HFTD, Tier 2 244 205 32 14 50 7 Distribution
CLARK ROAD
1102
11/6/2024
7:04
11/7/2024
6:43
11/7/2024
12:39 BUTTE Tier 3 150 135 12 11 43
3 Distribution MAXWELL 1105 11/5/2024
22:26
11/6/2024
20:07
11/7/2024
10:05 COLUSA Partially Outside HFTD, Tier 2 54 27 18
029
Distribution CALPINE 1144 11/5/2024
17:27
11/7/2024
9:35
11/7/2024
16:13 SONOMA, LAKE Partially Outside HFTD, Tier 3, Tier 2 826000
Distribution SUNOL 1101 11/6/2024
0:10
11/6/2024
19:13
11/7/2024
9:44 ALAMEDA
Partially Outside
HFTD, Tier 1, Tier
3, Tier 2
74 51 20433
Distribution
CASTRO
VALLEY 1108
11/6/2024
7:53
11/6/2024
15:12
11/6/2024
16:40 ALAMEDA Tier 3 78 61 14
253
Distribution
SILVERADO
2102
11/5/2024
19:36
11/7/2024
5:06
11/7/2024
16:54 NAPA Partially Outside HFTD, Tier 3, Tier 2 355 196 81 4 16 78
Distribution
NORTH DUBLIN
2103
11/5/2024
19:49
11/6/2024
16:39
11/6/2024
22:02
CONTRA
COSTA,
ALAMEDA
Partially Outside
HFTD, Tier 2 99 77 16
586
Distribution MILPITAS 1109 11/6/2024
0:18
11/6/2024
19:13
11/7/2024
11:39
SANTA CLARA,
ALAMEDA
Partially Outside
HFTD, Tier 2 311 237 66 15 35
8 Distribution STELLING 1110 11/5/2024
23:13
11/6/2024
13:32
11/7/2024
11:00
SANTA CLARA,
SANTA CRUZ
Partially Outside
HFTD, Tier 3 201 183 17 15 11
1 Distribution MC KEE 1111 11/6/2024
0:27
11/6/2024
15:12
11/6/2024
17:48 SANTA CLARA Tier 2
532000
Distribution
EL CERRITO G
1105
11/6/2024
8:21
11/6/2024
16:39
11/7/2024
9:29
CONTRA
COSTA,
ALAMEDA
Partially Outside
HFTD, Tier 3 11
1 10000
Distribution NAPA 1112 11/6/2024
6:59
11/6/2024
19:13
11/7/2024
9:38 NAPA, SOLANO Partially Outside HFTD, Tier 2 110 91 12 637
Distribution
OAKLAND K
1104
11/6/2024
8:24
11/6/2024
16:39
11/7/2024
1:00 ALAMEDA Tier 3 228 219
96 220
Distribution
SILVERADO
2103
11/5/2024
20:20
11/7/2024
0:06
11/7/2024
14:14 NAPA, SONOMA Tier 3 14
93002
Distribution
HIGHLANDS
1102
11/5/2024
22:39
11/7/2024
5:06
11/7/2024
10:02 LAKE Partially Outside HFTD, Tier 3, Tier 2 28 23 52 110
Distribution
VACAVILLE
1109
11/5/2024
18:52
11/6/2024
15:12
11/7/2024
9:13 SOLANO Partially Outside HFTD, Tier 2 161 149 11 27 35 1 Distribution
VACA DIXON
1105
11/5/2024
18:45
11/7/2024
5:06
11/7/2024
8:27 SOLANO Partially Outside HFTD, Tier 2 27 24
0383
Distribution ROB ROY 2104 11/5/2024
23:11
11/6/2024
13:32
11/6/2024
23:07 SANTA CRUZ Partially Outside HFTD, Tier 3 105 94 10 3 211
Distribution
OAKLAND X
1106
11/6/2024
8:04
11/6/2024
16:39
11/7/2024
9:18 ALAMEDA Tier 3 11
1 10000
Distribution
VACAVILLE
1108
11/5/2024
19:00
11/7/2024
5:06
11/7/2024
15:45 NAPA, SOLANO Partially Outside HFTD, Tier 2 815 726 67 70 60 22 121
Distribution /
Transmission Circuit Name
De-
Energization
Date and
Time (PST)
All-Clear
Date and
Time (PST)
Restoration
Date and
Time (PST)
Key Communities HFTD Tier(s) Total
Customers
Residential
Customers
Commercial /
Industrial
Customers
MBL
Program
Customers
AFN other
than MBL
Program Customers
Other
Customers
Distribution SONOMA 1102 11/5/2024
19:53
11/7/2024
5:06
11/7/2024
11:14 SONOMA Partially Outside HFTD, Tier 3, Tier 2 108 94 71 127
Distribution LAMONT 1104 11/6/2024
5:20
11/7/2024
6:43
11/7/2024
9:27 KERN Tier 2
505000
Distribution NAPA 1102 11/5/2024
20:15
11/7/2024
5:06
11/7/2024
9:47 NAPA Partially Outside HFTD, Tier 2 13
75001
Distribution DUNBAR 1101 11/5/2024
20:16
11/7/2024
5:06
11/7/2024
10:13 SONOMA Partially Outside HFTD, Tier 3, Tier 2 206 163 28 1 17 15
Distribution
SILVERADO
2105
11/5/2024
19:58
11/7/2024
0:06
11/7/2024
20:36 NAPA, SONOMA Tier 3 13
64003
Distribution VINEYARD 2108 11/6/2024
0:30
11/6/2024
16:39
11/6/2024
17:42 ALAMEDA Tier 3
622002
Distribution
BUCKS CREEK
1103
11/6/2024
7:01
11/7/2024
6:43
11/7/2024
7:40 PLUMAS Tier 3
321000
Distribution
ARBUCKLE
1101
11/5/2024
22:30
11/6/2024
20:07
11/7/2024
8:54 COLUSA Outside HFTD 20
5401 11
Distribution
PUTAH CREEK
1102
11/5/2024
19:35
11/7/2024
5:06
11/7/2024
11:07 YOLO, SOLANO Partially Outside HFTD, Tier 2 234 174 40 16 17 20 Distribution CORTINA 1101 11/5/2024
22:43
11/6/2024
20:07
11/7/2024
8:24 COLUSA Partially Outside HFTD, Tier 2 17
6 10011
Distribution RINCON 1101 11/5/2024
19:52
11/7/2024
0:06
11/7/2024
10:12 SONOMA Partially Outside HFTD, Tier 3 46 34 11
481
Distribution SONOMA 1106 11/5/2024
19:31
11/7/2024
5:06
11/7/2024
8:13 SONOMA Tier 3
835000
Distribution JAMESON 1105 11/6/2024
7:12
11/6/2024
19:13
11/7/2024
11:48 SOLANO Partially Outside HFTD, Tier 2 449 322 58 14 50 69 Distribution
OAKLAND K
1102
11/6/2024
8:40
11/6/2024
16:39
11/7/2024
3:21
CONTRA
COSTA,
ALAMEDA
Partially Outside
HFTD, Tier 3, Tier 2 1642 1576 66 72 124
0 Distribution
ELK CREEK
1101
11/5/2024
22:24
11/6/2024
20:07
11/7/2024
12:24
COLUSA,
GLENN
Partially Outside
HFTD, Tier 2 814 670 119 47 184 25
Distribution
TASSAJARA
2104
11/5/2024
19:36
11/6/2024
16:39
11/6/2024
17:55
CONTRA
COSTA,
ALAMEDA
Partially Outside
HFTD, Tier 3, Tier 2 59 48
9162
Distribution SWIFT 2110 11/6/2024
0:19
11/6/2024
13:32
11/7/2024
11:04
SANTA CLARA,
ALAMEDA,
STANISLAUS
Tier 2 109 78 22359
Distribution
LOS GATOS
1106
11/5/2024
23:14
11/6/2024
13:32
11/6/2024
18:47
SANTA CLARA,
SANTA CRUZ
Partially Outside
HFTD, Tier 3 172 166
4 14 232
Distribution
SAN RAMON
2108
11/6/2024
8:22
11/6/2024
16:39
11/7/2024
9:54
CONTRA
COSTA,
ALAMEDA
Partially Outside
HFTD, Tier 3 160 117 43
8 140
Distribution
MORGAN HILL
2111
11/5/2024
23:19
11/6/2024
13:32
11/6/2024
18:14 SANTA CLARA Partially Outside HFTD, Tier 3, Tier 2 368 302 53 23 39 13 Transmission Other 11/5/2024
17:14
11/07/2024
05:06
11/7/2024
7:46 SONOMA Tier 3
100000
Transmission
GEYSERS #5-
GEYSERS #3
11/5/2024
18:50
11/7/2024
9:35
11/7/2024
11:47 SONOMA Tier 2
100000
Transmission
TULUCAY-
NAPA #1
11/6/2024
7:14
11/6/2024
19:13
11/7/2024
12:13 NAPA, SOLANO Tier 2
000000
Transmission
LOWER LAKE-
HOMESTAKE
11/5/2024
22:03
11/7/2024
5:06
11/7/2024
10:42 LAKE, NAPA Tier 2
100000
Transmission
CLEAR LAKE-
KONOCTI
11/5/2024
22:08
11/7/2024
0:06
11/7/2024
10:48 LAKE Tier 3
000000
Total 21,357 17,8962,4961,2753,295 962
122
PACIFIC GAS AND ELECTRIC COMPANY
APPENDIX C
SECTION 4 – DAMAGE AND HAZARDS TO OVERHEAD FACILITIES
123
Appendix C: DAMAGE AND HAZARDS TO OVERHEAD FACILITIES
Table C-1. Damages & Hazards Found Within the De-Energized Areas Circuit Name County Structure
Identifier
Tier 2/3 or
Non-HFTD
Damage/
Hazard
Type of
Damage/Hazard
Description of
Damage/Hazard
Big Bend 1101 Butte 100334899 Tier 3 Damage Vegetation Broken crossarm.
Calistoga 1101 Napa 102247793 Tier 3 Damage Vegetation Broken crossarm.
El Cerrito G 1105 Contra
Costa 103966097 Tier 3 Hazard Vegetation Tree branch on line.
Los Gatos 1107 Santa Clara 100543835 Tier 3 Damage Vegetation Tree branch on line.
Los Gatos 1107 Santa Cruz 100520160 Tier 3 Damage Vegetation Broken pole.
Los Gatos 1107 Santa Cruz 100520112 Tier 3 Damage Vegetation Broken conductor.
Redbud 1101 Lake 102161855 Non-HFTD Damage Vegetation Tree branch on line.
Rob Roy 2104 Santa Cruz 101682184 Tier 3 Damage Vegetation Damaged conductor.
Sonoma 1102 Sonoma 101981251 Tier 3 Hazard Vegetation Tree leaning into line.
Sonoma 1102 Sonoma 101981216 Tier 3 Damage Vegetation Damaged conductor.
Sonoma 1103 Sonoma 101995322 Tier 3 Damage Vegetation Broken conductor. 124
PACIFIC GAS AND ELECTRIC COMPANY
APPENDIX D
SECTION 6 – PUBLIC SAFETY PARTNERS CONTACTED
125
Appendix D: PUBLIC SAFETY PARTNERS CONTACTED
Table D-1. Public Safety Partners Contacted
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Alameda County Board President Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Board Vice President Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County County Administrator Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County County Clerk Recorder Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Division Chief Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Alameda County
Division Chief of
Operations/Emergency
Management
Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST
Alameda County EMS Disaster and WMD
Coordinator Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Emergency Preparedness Manager Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Fire Chief Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Alameda County General Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Alameda County Main Line Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Alameda County OES Capt Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County OES EOC Lead Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County President of the Board Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Safety & Emergency Preparedness
Manager Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST
Alameda County Senior Emergency Services
Coordinator Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Sheriff Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Superintendent of Water
Distribution Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Supervisor Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Technician Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County Train Ops Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Alameda County Watch Commander Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Alameda County Water Operations Manager Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County CCA General Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Alameda County
Communication Facility American Tower Corporation Tier 3 11/3/2024 12:48 PST Alameda County
Communication Facility AT&T Mobility LLC Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Alameda County
Communication Facility Cingular Wireless Services, Inc Tier 3 11/4/2024 12:57 PST Alameda County
Communication Facility Clearview Systems Inc Tier 3 11/4/2024 12:57 PST Alameda County
Communication Facility Comcast Corporation Tier 3 11/5/2024 8:35 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances. 126
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Alameda County
Communication Facility Comcast Fresno LLC Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility Crown Castle International Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility Global Valley Networks Tier 2 11/3/2024 12:48 PST Alameda County
Communication Facility GTE Mobile Net Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility GTE Mobile Net of California LP Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility T-Mobile West Corporation Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility T-Mobile West LLC Tier 3 11/5/2024 8:35 PST Alameda County
Communication Facility Verizon Tier 3 11/4/2024 12:57 PST Alameda County
Communication Facility Verizon Wireless Tier 2 11/3/2024 12:48 PST Alameda County
Emergency Services
Facility
City of Oakland Public Works Tier 3 11/5/2024 8:35 PST
Alameda County
Fremont City Clerk Tier 1, Tier 2 11/03/2024 12:34 PST
Alameda County
Fremont City Leadership Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County
Fremont City Manager Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County
Fremont Council Member Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County
Fremont Deputy Chief Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County
Fremont Deputy Chief of Police Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County
Fremont Emergency Services Manager Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County
Fremont Fire Chief Tier 1, Tier 2 11/03/2024 12:34 PST
Alameda County
Fremont General Tier 1, Tier 2 11/03/2024 12:34 PST
Alameda County
Fremont Mayor Tier 1, Tier 2 11/03/2024 12:34 PST
Alameda County
Fremont OES Duty Officer Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County
Fremont Police Chief Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County
Fremont Police Watch Commander Tier 1, Tier 2 11/03/2024 12:35 PST Alameda County
Fremont Public Works Director Tier 1, Tier 2 11/03/2024 12:34 PST Alameda County
Fremont Vice Mayor Tier 1, Tier 2 11/03/2024 12:34 PST
1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances. 127
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Alameda County
Hayward City Clerk Tier 3 11/03/2024 12:34 PST
Alameda County
Hayward City Manager Tier 3 11/03/2024 12:34 PST
Alameda County
Hayward Council Member Tier 3 11/03/2024 12:34 PST
Alameda County
Hayward Council Member Tier 3 11/03/2024 12:34 PST
Alameda County
Hayward Fire Chief Tier 3 11/03/2024 12:34 PST
Alameda County
Hayward Mayor Tier 3 11/03/2024 12:34 PST
Alameda County
Hayward Mayor Pro Tem Tier 3 11/03/2024 12:34 PST
Alameda County
Hayward Police Chief Tier 3 11/03/2024 12:34 PST
Alameda County
Hayward
Utilities Operations &
Maintenance Manager Tier 3 11/03/2024 12:34 PST
Alameda County
Livermore Chief of Police Tier 2 11/05/2024 18:20 PST
Alameda County
Livermore City Manager Tier 2 11/05/2024 18:18 PST
Alameda County
Livermore Council Member Tier 2 11/05/2024 18:20 PST
Alameda County
Livermore Deputy City Manager Tier 2 11/05/2024 18:20 PST Alameda County
Livermore Deputy Fire Chief Tier 2 11/05/2024 18:18 PST Alameda County
Livermore Emergency Manager Tier 2 11/05/2024 18:18 PST Alameda County
Livermore Mayor Tier 2 11/05/2024 18:18 PST
Alameda County
Livermore Police Chief Tier 2 11/05/2024 18:18 PST
Alameda County
Livermore Vice Mayor Tier 2 11/05/2024 18:20 PST
Alameda County
Oakland Acting Fire Chief Tier 2, Tier 3 11/05/2024 21:05 PST Alameda County
Oakland Assistant City Administrator Tier 2, Tier 3 11/05/2024 21:05 PST Alameda County
Oakland
Chief of Education & Community
Safety Tier 2, Tier 3 11/05/2024 21:04 PST
Alameda County
Oakland City Administrator Tier 2, Tier 3 11/05/2024 21:05 PST Alameda County
Oakland City Clerk Tier 2, Tier 3 11/05/2024 21:04 PST
Alameda County
Oakland Communications Center Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County
Oakland Council Member Tier 2, Tier 3 11/05/2024 21:04 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
128
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Alameda County
Oakland Council Member Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County
Oakland Council Member Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County
Oakland Council President Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County
Oakland Councilmember At-Large Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County
Oakland Deputy Mayor Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County
Oakland Emergency Services Manager Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County
Oakland Mayor Tier 2, Tier 3 11/05/2024 21:04 PST
Alameda County
Oakland Police Chief (Interim) Tier 2, Tier 3 11/05/2024 21:04 PST Alameda County Other
Facility City And County of San Francisco Tier 2 11/3/2024 12:48 PST Alameda County Other
Facility County of Alameda Tier 2 11/3/2024 12:48 PST
Alameda County Other
Facility Gexpro Tier 2 11/3/2024 12:48 PST
Alameda County
Pleasanton Assistant City Manager Tier 3 11/03/2024 12:34 PST Alameda County
Pleasanton Assistant To The City Manager Tier 3 11/03/2024 12:34 PST Alameda County
Pleasanton City Clerk Tier 3 11/03/2024 12:34 PST
Alameda County
Pleasanton City Manager Tier 3 11/03/2024 12:34 PST
Alameda County
Pleasanton City Traffic Engineer Tier 3 11/03/2024 12:34 PST Alameda County
Pleasanton Council Member Tier 3 11/03/2024 12:34 PST
Alameda County
Pleasanton Director of Engineering Tier 3 11/03/2024 12:34 PST Alameda County
Pleasanton
Director of Information
Technology Tier 3 11/03/2024 12:34 PST
Alameda County
Pleasanton Director of Library and Recreation Tier 3 11/03/2024 12:34 PST Alameda County
Pleasanton
Director of Operations and Water
Utilities Tier 3 11/03/2024 12:34 PST
Alameda County
Pleasanton Emergency Preparedness Manager Tier 3 11/03/2024 12:34 PST Alameda County
Pleasanton Fire Chief Tier 3 11/03/2024 12:34 PST
Alameda County
Pleasanton Mayor Tier 3 11/03/2024 12:34 PST
Alameda County
Pleasanton Non-Emergency Tier 3 11/03/2024 12:34 PST
1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances. 129
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Alameda County
Pleasanton Police Chief Tier 3 11/03/2024 12:34 PST
Alameda County
Pleasanton Public Information Officer Tier 3 11/03/2024 12:34 PST Alameda County
Pleasanton
Training And Emergency Services
Manager Tier 3 11/03/2024 12:34 PST
Alameda County
Pleasanton Vice Mayor Tier 3 11/03/2024 12:34 PST
Butte County Admin Analyst II Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Board Chair Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Chief Tier 2, Tier 3 11/03/2024 12:34 PST
Butte County Chief Administrative Officer Tier 2, Tier 3 11/03/2024 12:34 PST Butte County County Clerk-Recorder Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Deputy Chief Tier 2, Tier 3 11/03/2024 12:35 PST Butte County Director Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Division Chief Tier 2, Tier 3 11/03/2024 12:34 PST Butte County General Tier 2, Tier 3 11/03/2024 12:34 PST Butte County General Services Director Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Interim OEMOEM Director Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Lieutenant Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Public Health Director Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Sergeant Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Supervisor Tier 2, Tier 3 11/03/2024 12:34 PST Butte County Vice Chair Tier 2, Tier 3 11/03/2024 12:34 PST Butte County
Communication Facility AT&T Mobility Tier 3 11/3/2024 12:48 PST Butte County
Communication Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Butte County
Emergency Services
Facility
County of Butte Tier 3 11/3/2024 12:48 PST
Butte County Other
Facility California Department of Forestry Tier 3 11/3/2024 12:48 PST Colusa County Board Chair HFRA, Tier 2 11/03/2024 12:34 PST Colusa County County Clerk/Recorder HFRA, Tier 2 11/03/2024 12:34 PST Colusa County County Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Deputy Chief HFRA, Tier 2 11/03/2024 12:35 PST Colusa County Director HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Division Chief HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Emergency Service Technician HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Fire Chief HFRA, Tier 2 11/03/2024 12:34 PST Colusa County General HFRA, Tier 2 11/03/2024 12:35 PST Colusa County MHOAC HFRA, Tier 2 11/03/2024 12:35 PST
Colusa County Sheriff HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Vice Chair HFRA, Tier 2 11/03/2024 12:34 PST Colusa County
Communication Facility AT&T Tier 2 11/3/2024 12:48 PST
1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
130
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Colusa County
Communication Facility AT&T Mobility LLC Tier 2 11/3/2024 12:48 PST Colusa County
Communication Facility AT&T Services Inc Tier 2 11/3/2024 12:48 PST Colusa County
Communication Facility
Citizens Telecommunications of
California Inc. Tier 2 11/3/2024 12:48 PST
Colusa County
Communication Facility
Frontier Communications
Corporation DIP Tier 2 11/3/2024 12:48 PST
Colusa County
Communication Facility GTE Mobile Net of California LP Tier 2 11/3/2024 12:48 PST Colusa County
Emergency Services
Facility
California Department of Forestry
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Colusa County
Emergency Services
Facility
County of Colusa
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Colusa County
Emergency Services
Facility
Indian Valley - Bear Valley Fire
Protection District
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:49 PST
Colusa County
Emergency Services
Facility
Indian Valley Fire Protection
District
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:49 PST
Colusa County Energy
Sector Facility City of Santa Clara
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Colusa County Energy
Sector Facility
Western Area Power
Administration
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Colusa County Tribal Chairperson HFRA, Tier 2 11/03/2024 12:34 PST Colusa County Water
and Waste Water
Facility
California Department of Forestry
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Colusa County Water
and Waste Water
Facility
County of Colusa Tier 2 11/3/2024 12:48 PST
Contra Costa County Board Chair Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Board Vice Chair Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Chair of The Board Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Chief of Staff Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County County Administrator Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County County Clerk Recorder Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Deputy Fire Chief, Mutual Aid
Coordinator Tier 2, Tier 3 11/03/2024 12:34 PST
Contra Costa County Duty Officer Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Duty Officer - 24/7 Staff Call Line Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Emergency Manager Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Emergency Preparedness Manager Tier 2, Tier 3 11/03/2024 12:35 PST Contra Costa County Fire Chief Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County OES Warning System Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County Sheriff Tier 2, Tier 3 11/03/2024 12:34 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances. 131
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Contra Costa County Supervisor Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County
CCACCA General Tier 2, Tier 3 11/03/2024 12:34 PST
Contra Costa County
Clayton City Clerk Tier 2, Tier 3 11/03/2024 12:34 PST
Contra Costa County
Clayton City Manager Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County
Clayton Council Member Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County
Clayton Council Member Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County
Clayton Fire Chief Tier 2, Tier 3 11/03/2024 12:34 PST
Contra Costa County
Clayton Interim City Manager Tier 2, Tier 3 11/03/2024 12:34 PST Contra Costa County
Clayton Mayor Tier 2, Tier 3 11/03/2024 12:34 PST
Contra Costa County
Clayton Non-Emergency Tier 2, Tier 3 11/03/2024 12:35 PST Contra Costa County
Clayton Police Chief Tier 2, Tier 3 11/03/2024 12:35 PST Contra Costa County
Clayton Vice Mayor Tier 2, Tier 3 11/03/2024 12:34 PST
Contra Costa County
Communication Facility American Tower Corporation Tier 3 11/4/2024 12:57 PST Contra Costa County
Communication Facility AT&T Mobility LLC Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility AT&T Pacific Bell Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility City of Concord
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Contra Costa County
Communication Facility Comcast Fresno LLC
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Contra Costa County
Communication Facility County of Contra Costa Tier 3 11/3/2024 12:48 PST Contra Costa County
Communication Facility Crown Castle International Tier 3 11/04/2024 12:58 PST Contra Costa County
Communication Facility GTE Mobile Net of California LP Tier 3, Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility SBASBA Towers Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility Sprint Corporation Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility T-Mobile West Corporation Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility T-Mobile West LLC Tier 2 11/3/2024 12:48 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances. 132
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Contra Costa County
Communication Facility
TCITCI Cablevison of Walnut
Creek
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/4/2024 12:57 PST
Contra Costa County
Communication Facility U S Coast Guard Tier 3 11/3/2024 12:48 PST Contra Costa County
Communication Facility Verizon Tier 2 11/3/2024 12:48 PST Contra Costa County
Communication Facility Verizon Wireless Tier 2 11/3/2024 12:48 PST Contra Costa County
Concord City Clerk Tier 2 11/03/2024 12:35 PST
Contra Costa County
Concord City Manager Tier 2 11/03/2024 12:34 PST
Contra Costa County
Concord Council Member Tier 2 11/03/2024 12:34 PST
Contra Costa County
Concord Emergency Services Coordinator Tier 2 11/03/2024 12:34 PST Contra Costa County
Concord Fire Chief Tier 2 11/03/2024 12:34 PST
Contra Costa County
Concord Mayor Tier 2 11/03/2024 12:34 PST
Contra Costa County
Concord Non-Emergency Tier 2 11/03/2024 12:35 PST
Contra Costa County
Concord Police Chief Tier 2 11/03/2024 12:34 PST
Contra Costa County
Emergency Services
Facility
California Department of Forestry Tier 2 11/3/2024 12:48 PST Contra Costa County
Emergency Services
Facility
County of Contra Costa Tier 3 11/3/2024 12:48 PST
Contra Costa County
Emergency Services
Facility
San Ramon Valley Fire District Tier 3 11/3/2024 12:48 PST Contra Costa County
Government - Jail
Facility
County of Contra Costa Tier 3, Tier 2 11/3/2024 12:48 PST Contra Costa County
Lafayette City Clerk Tier 3 11/04/2024 12:39 PST
Contra Costa County
Lafayette City Manager Tier 3 11/04/2024 12:39 PST
Contra Costa County
Lafayette Communications Analyst Tier 3 11/04/2024 12:39 PST Contra Costa County
Lafayette
Communications Analyst/Public
Information Officer Tier 3 11/04/2024 12:39 PST
Contra Costa County
Lafayette Council Member Tier 3 11/04/2024 12:39 PST
Contra Costa County
Lafayette Councilmember Tier 3 11/04/2024 12:39 PST
Contra Costa County
Lafayette Mayor Tier 3 11/04/2024 12:39 PST
1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances. 133
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Contra Costa County
Lafayette Police Chief Tier 3 11/04/2024 12:39 PST
Contra Costa County
Lafayette Vice Mayor Tier 3 11/04/2024 12:39 PST
Contra Costa County
Moraga Chief of Police Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Moraga Council Member Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Moraga
Emergency Preparedness
Coordinator Tier 2, Tier 3 11/04/2024 12:40 PST
Contra Costa County
Moraga Fire Chief Tier 2, Tier 3 11/04/2024 12:39 PST
Contra Costa County
Moraga Interim Town Clerk Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Moraga Mayor Tier 2, Tier 3 11/04/2024 12:39 PST
Contra Costa County
Moraga OES Director Tier 2, Tier 3 11/04/2024 12:40 PST Contra Costa County
Moraga Town Manager Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Moraga Vice Mayor Tier 2, Tier 3 11/04/2024 12:39 PST
Contra Costa County
Other Facility Astound Broadband LLC Tier 2 11/4/2024 12:57 PST Contra Costa County
Other Facility Western States Teleport Tier 3 11/5/2024 8:35 PST Contra Costa County
Pittsburg Chief of Police Tier 2 11/03/2024 12:34 PST
Contra Costa County
Pittsburg City Clerk Tier 2 11/03/2024 12:34 PST
Contra Costa County
Pittsburg City Manager Tier 2 11/03/2024 12:34 PST
Contra Costa County
Pittsburg Council Member Tier 2 11/03/2024 12:34 PST
Contra Costa County
Pittsburg Emergency Tier 2 11/03/2024 12:35 PST
Contra Costa County
Pittsburg Fire Chief Tier 2 11/03/2024 12:35 PST
Contra Costa County
Pittsburg Mayor Tier 2 11/03/2024 12:34 PST
Contra Costa County
Pittsburg Non-Emergency Tier 2 11/03/2024 12:35 PST
Contra Costa County
Pittsburg Vice Mayor Tier 2 11/03/2024 12:34 PST
Contra Costa County
San Ramon Chief of Police
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/04/2024 12:39 PST
Contra Costa County
San Ramon City Clerk
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/04/2024 12:39 PST
1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
134
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Contra Costa County
San Ramon Council Member
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/04/2024 12:39 PST
Contra Costa County
San Ramon Emergency Preparedness
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/04/2024 12:39 PST
Contra Costa County
San Ramon Engineering Specialist
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/04/2024 12:39 PST
Contra Costa County
San Ramon Fire Chief
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/04/2024 12:39 PST
Contra Costa County
San Ramon Mayor
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/04/2024 12:39 PST
Contra Costa County
San Ramon Public Works Director
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/04/2024 12:39 PST
Contra Costa County
San Ramon Vice Mayor
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/04/2024 12:39 PST
Contra Costa County
Walnut Creek Assistant City Manager Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Walnut Creek Chief of Police Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Walnut Creek City Clerk Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Walnut Creek City Manager Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Walnut Creek Communications Manager Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Walnut Creek Council Member Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Walnut Creek Council Member Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Walnut Creek Deputy City Manager Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Walnut Creek Emergency Services Manager Tier 2, Tier 3 11/04/2024 12:39 PST Contra Costa County
Walnut Creek Mayor Pro Tem Tier 2, Tier 3 11/04/2024 12:39 PST Glenn County CAO HFRA, Tier 2 11/03/2024 12:34 PST
Glenn County County Administrative Officer HFRA, Tier 2 11/03/2024 12:34 PST Glenn County Deputy Director OES HFRA, Tier 2 11/03/2024 12:34 PST Glenn County Director of Public Works Agency HFRA, Tier 2 11/03/2024 12:34 PST Glenn County Fire Chief HFRA, Tier 2 11/03/2024 12:34 PST Glenn County General HFRA, Tier 2 11/03/2024 12:34 PST
Glenn County Sheriff HFRA, Tier 2 11/03/2024 12:34 PST
Glenn County
Communication Facility American Tower Corporation Tier 2 11/3/2024 12:48 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
135
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Glenn County
Communication Facility AT&T Services Inc HFRA, Tier 2 11/3/2024 12:48 PST Glenn County
Communication Facility GTE Mobile Net of California LP HFRA 11/3/2024 12:48 PST Glenn County
Communication Facility Verizon Tier 2 11/3/2024 12:48 PST Glenn County
Emergency Services
Facility
County of Glenn Tier 2 11/3/2024 12:48 PST
Glenn County
Emergency Services
Facility
Elk Creek Fire District Tier 2 11/3/2024 12:48 PST
Glenn County Energy
Sector Facility City of Santa Clara HFRA 11/3/2024 12:48 PST Glenn County Orland City Clerk HFRA 11/03/2024 12:34 PST Glenn County Orland City Manager HFRA 11/03/2024 12:34 PST Glenn County Orland Fire Chief HFRA 11/03/2024 12:34 PST Glenn County Orland General HFRA 11/03/2024 12:35 PST
Glenn County Orland Public Works Director HFRA 11/03/2024 12:34 PST Glenn County Other
Facility US Army Corps of Engineers HFRA 11/3/2024 12:48 PST Glenn County Tribal Interim Tribal Secretary HFRA, Tier 2 11/03/2024 12:34 PST Glenn County Tribal Tribal Administrator HFRA, Tier 2 11/03/2024 12:34 PST Glenn County Water and
Waste Water Facility Elk Creek Community Service Tier 2 11/3/2024 12:48 PST Glenn County Water and
Waste Water Facility US Army Corps of Engineers HFRA 11/3/2024 12:48 PST Kern County Board Chair HFRA, Tier 2 11/03/2024 12:34 PST Kern County County Administrative Officer HFRA, Tier 2 11/03/2024 12:34 PST Kern County County Clerk HFRA, Tier 2 11/03/2024 12:34 PST Kern County Emergency HFRA, Tier 2 11/03/2024 12:35 PST Kern County Emergency Supervisor HFRA, Tier 2 11/03/2024 12:35 PST Kern County Fire Chief HFRA, Tier 2 11/03/2024 12:34 PST Kern County MHOAC HFRA, Tier 2 11/03/2024 12:34 PST
Kern County Manager HFRA, Tier 2 11/03/2024 12:34 PST
Kern County Sheriff HFRA, Tier 2 11/03/2024 12:34 PST
Kern County Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Kern County
Communication Facility AT&T Mobility LLC Tier 2 11/3/2024 12:48 PST Kern County
Communication Facility AT&T Services Inc Tier 2 11/3/2024 12:48 PST Kern County
Communication Facility T-Mobile West LLC Tier 2 11/3/2024 12:48 PST Kern County
Communication Facility Verizon Tier 2 11/3/2024 12:48 PST Kern County Emergency
Services Facility California Highway Patrol Tier 2 11/3/2024 12:48 PST Kern County Emergency
Services Facility County of Kern Tier 2 11/3/2024 12:48 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
136
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Kern County Other
Facility Crown Castle USA Inc Tier 2 11/3/2024 12:48 PST Kern County Water And
Waste Water Facility Lebec County Water District Tier 2 11/3/2024 12:48 PST Lake County Battalion Chief Tier 2, Tier 3 11/03/2024 12:35 PST Lake County Board Chair Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Chair of The Board Tier 2, Tier 3 11/03/2024 12:34 PST Lake County City Manager Tier 2, Tier 3 11/03/2024 12:35 PST Lake County Council Member Tier 2, Tier 3 11/03/2024 12:34 PST Lake County County Administrative Officer Tier 2, Tier 3 11/03/2024 12:34 PST Lake County County Supervisor, District 4 Tier 2, Tier 3 11/03/2024 12:35 PST Lake County Dispatch Tier 2, Tier 3 11/03/2024 12:34 PST Lake County District 3 County Supervisor Tier 2, Tier 3 11/03/2024 12:34 PST Lake County District 5 Supervisor Tier 2, Tier 3 11/03/2024 12:35 PST Lake County District Supervisor Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Emergency Services Manager Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Fire Chief Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Health Services Director Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Lieutenant Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Mayor Tier 2, Tier 3 11/03/2024 12:34 PST
Lake County Sheriff Tier 2, Tier 3 11/03/2024 12:34 PST Lake County
Communication Facility AT&T Mobility LLC Tier 2 11/3/2024 12:48 PST Lake County
Communication Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Lake County
Communication Facility Mediacom California LLC Tier 2 11/3/2024 12:48 PST Lake County
Communication Facility Verizon Tier 2 11/3/2024 12:48 PST Lake County
Communication Facility Verizon Wireless
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Lake County
Communication Facility Williams Communication LLC Tier 2 11/3/2024 12:48 PST Lake County Emergency
Services Facility Northshore Fire Protection District
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Lake County Other
Facility
Middletown Rancheria Twin Pine
Casino Tier 2 11/3/2024 12:48 PST
Lake County Tribal Chairman Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Tribal Representative Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Tribal Secretary Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Tribal Treasurer Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Tribal Tribal Administrator Tier 2, Tier 3 11/03/2024 12:34 PST Lake County Tribal Vice Chairman Tier 2, Tier 3 11/03/2024 12:34 PST Mendocino County Acting Emergency Services
Coordinator Tier 3 11/03/2024 12:34 PST
Mendocino County Board Chair Tier 3 11/03/2024 12:34 PST Mendocino County Board Vice Chair Tier 3 11/03/2024 12:34 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
137
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Mendocino County County Clerk/Assessor/Recorder Tier 3 11/03/2024 12:34 PST Mendocino County County Supervisor Tier 3 11/03/2024 12:34 PST Mendocino County County Supervisor Tier 3 11/03/2024 12:34 PST Mendocino County Fire Chief Tier 3 11/03/2024 12:34 PST Mendocino County Interim County Executive Officer Tier 3 11/03/2024 12:34 PST Mendocino County Lieutenant Tier 3 11/03/2024 12:34 PST Mendocino County Local Cal Fire Tier 3 11/03/2024 12:34 PST Mendocino County MHOAC Tier 3 11/03/2024 12:34 PST
Mendocino County OES Coordinator Tier 3 11/03/2024 12:34 PST Mendocino County Sheriff Tier 3 11/03/2024 12:34 PST
Mendocino County Supervisor Tier 3 11/03/2024 12:34 PST Mendocino County
CCA General Tier 3 11/03/2024 12:34 PST
Napa County Board Chair Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County County Clerk/Recorder Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Emergency Services Officer Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Fire Chief Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County GIS Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County General Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Interim County Executive Officer Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County MHOAC Tier 1, Tier 2, Tier 3 11/03/2024 12:35 PST Napa County Sheriff Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Supervisor Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Under-Sheriff Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Calistoga Fire Chief Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Calistoga Mayor Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Calistoga Police Chief Tier 2, Tier 3 11/03/2024 12:34 PST Napa County CCA General Tier 1, Tier 2, Tier 3 11/03/2024 12:34 PST Napa County
Communication Facility AT&T Mobility LLC Tier 3, Tier 2 11/3/2024 12:48 PST Napa County
Communication Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Napa County
Communication Facility California Highway Patrol Tier 2 11/3/2024 12:48 PST Napa County
Communication Facility Comcast Tier 3 11/3/2024 12:48 PST Napa County
Communication Facility GTE Mobile Net of California LP Tier 2 11/3/2024 12:48 PST Napa County
Communication Facility T-Mobile West Corporation Tier 3 11/3/2024 12:48 PST Napa County
Emergency Services
Facility
California Department of Forestry Tier 3 11/3/2024 12:48 PST Napa County
Emergency Services
Facility
County of Napa Tier 3, Tier 2 11/3/2024 12:48 PST
1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
138
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Napa County
Emergency Services
Facility
Napa County Department of Public
Works
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:49 PST
Napa County Napa City Clerk Tier 2 11/04/2024 12:39 PST Napa County Napa City Manager Tier 2 11/04/2024 12:39 PST Napa County Napa Council Member Tier 2 11/04/2024 12:39 PST Napa County Napa Dispatch Center Tier 2 11/04/2024 12:39 PST Napa County Napa Executive Director Tier 2 11/04/2024 12:40 PST Napa County Napa Fire Chief Tier 2 11/04/2024 12:39 PST Napa County Napa General Tier 2 11/04/2024 12:40 PST
Napa County Napa Mayor Tier 2 11/04/2024 12:39 PST
Napa County Napa Police Chief Tier 2 11/04/2024 12:39 PST Napa County Napa Vice Mayor Tier 2 11/04/2024 12:39 PST Napa County Other
Facility California Department of Forestry Tier 2 11/4/2024 12:57 PST Napa County Saint
Helena City Manager Tier 2, Tier 3 11/03/2024 12:34 PST Napa County Saint
Helena Fire Chief Tier 2, Tier 3 11/03/2024 12:34 PST
Napa County Water And
Waste Water Facility California Department of Forestry Tier 3 11/3/2024 12:48 PST Napa County Water And
Waste Water Facility City of Napa Tier 2 11/3/2024 12:48 PST Napa County Yountville City Manager
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/04/2024 12:39 PST
Napa County Yountville Parks And Rec Director
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/04/2024 12:39 PST
Plumas County CAO Tier 3 11/03/2024 12:34 PST
Plumas County County Administrative Officer Tier 3 11/03/2024 12:34 PST Plumas County County Clerk-Recorder-Registrar Tier 3 11/03/2024 12:34 PST Plumas County Director Tier 3 11/03/2024 12:34 PST
Plumas County Director of Nursing Tier 3 11/03/2024 12:34 PST Plumas County Fire Chief Tier 3 11/03/2024 12:34 PST
Plumas County Program Division ChiefEmergency Preparedness Office Tier 3 11/03/2024 12:34 PST Plumas County Sheriff Tier 3 11/03/2024 12:34 PST
Plumas County Supervisor Tier 3 11/03/2024 12:34 PST
Plumas County
Communication Facility Sprint Corporation Tier 3 11/3/2024 12:48 PST Santa Clara County Assistant Chief/Assistant
Director/MHOAC HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Board President HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Board Vice Chair HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Chief Operating Officer HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County County Clerk HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County County Executive Officer HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County County Supervisor HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
139
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Santa Clara County Deputy CEO HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Deputy Director HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Director HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Director of Emergency
Management HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST
Santa Clara County Duty Officer HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Emergency HFRA, Tier 2, Tier 3 11/03/2024 12:35 PST Santa Clara County Emergency Preparedness Manager HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Fire Chief HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County General HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Main Line HFRA, Tier 2, Tier 3 11/03/2024 12:35 PST Santa Clara County Non-Emergency HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Policy Director - Office of
Supervisor Simitian HFRA, Tier 2, Tier 3 11/03/2024 12:35 PST Santa Clara County Public Health Officer HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Sheriff HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Supervisor HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County Train Ops HFRA, Tier 2, Tier 3 11/03/2024 12:35 PST Santa Clara County Watch Commander HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County
CCA General HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST
Santa Clara County
Communication Facility American Tower Corporation Tier 3 11/3/2024 12:48 PST Santa Clara County
Communication Facility AT&T Mobility LLC Tier 3 11/3/2024 12:48 PST Santa Clara County
Communication Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Santa Clara County
Communication Facility California Department of Forestry Tier 2 11/5/2024 8:35 PST Santa Clara County
Communication Facility
Comcast Cable Communications
Management, LLC
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/4/2024 12:57 PST
Santa Clara County
Communication Facility Comcast of California Tier 2 11/3/2024 12:48 PST Santa Clara County
Communication Facility Crown Castle International Tier 2 11/3/2024 12:48 PST Santa Clara County
Communication Facility
Frontier Communications
Corporation Dip Tier 3, Tier 2 11/3/2024 12:48 PST
Santa Clara County
Communication Facility Global Valley Networks Tier 2 11/5/2024 8:35 PST Santa Clara County
Communication Facility GTE of California Tier 3 11/4/2024 12:57 PST Santa Clara County
Communication Facility Heritage Cablevision
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Santa Clara County
Communication Facility Southbay Cablevision Tier 2 11/4/2024 12:57 PST Santa Clara County
Communication Facility Verizon Tier 3 11/3/2024 12:48 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
140
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Santa Clara County
Communication Facility Verizon Wireless Tier 2 11/3/2024 12:48 PST Santa Clara County
Emergency Services
Facility
California Department of Forestry Tier 3 11/4/2024 12:57 PST Santa Clara County
Emergency Services
Facility
Las Cumbres Assoc Tier 3 11/4/2024 12:57 PST
Santa Clara County
Milpitas City Clerk Tier 2 11/03/2024 12:34 PST
Santa Clara County
Milpitas City Manager Tier 2 11/03/2024 12:34 PST
Santa Clara County
Milpitas Council Member Tier 2 11/03/2024 12:34 PST
Santa Clara County
Milpitas Deputy City Manager Tier 2 11/03/2024 12:34 PST Santa Clara County
Milpitas Emergency Tier 2 11/03/2024 12:34 PST
Santa Clara County
Milpitas Fire Chief Tier 2 11/03/2024 12:34 PST
Santa Clara County
Milpitas Mayor Tier 2 11/03/2024 12:34 PST
Santa Clara County
Milpitas Non-Emergency Tier 2 11/03/2024 12:35 PST
Santa Clara County
Milpitas Police Chief Tier 2 11/03/2024 12:34 PST
Santa Clara County
Milpitas Public Works Director Tier 2 11/03/2024 12:34 PST Santa Clara County
Milpitas Vice Mayor Tier 2 11/03/2024 12:34 PST
Santa Clara County
Other Facility California Department of Forestry Tier 3 11/3/2024 12:48 PST Santa Clara County
Other Facility D B Leeson & B S Leeson Tier 3 11/3/2024 12:48 PST Santa Clara County
Other Facility US National Weather Service Tier 3 11/3/2024 12:48 PST Santa Clara County San
Jose Acting Director HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San
Jose Assistant City Manager HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San
Jose Assistant Director HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San
Jose Chief of Staff HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San
Jose City Manager HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San
Jose Communications Officer HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San
Jose Council Member HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
141
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Santa Clara County San
Jose Deputy City Manager HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San
Jose Deputy Director HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San
Jose Director Clean Energy HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San
Jose Director PRNS HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San
Jose
Director, Office of Emergency
Management HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST
Santa Clara County San
Jose Fire Chief HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San
Jose Mayor HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST
Santa Clara County San
Jose Police Chief HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Clara County San
Jose Senior Advisor HFRA, Tier 2, Tier 3 11/03/2024 12:34 PST Santa Cruz County ADEC Tier 3 11/03/2024 12:34 PST
Santa Cruz County Assistant CAO Tier 3 11/03/2024 12:34 PST Santa Cruz County Board Chair Tier 3 11/03/2024 12:34 PST Santa Cruz County Board Vice Chair Tier 3 11/03/2024 12:34 PST Santa Cruz County Communications Director Tier 3 11/03/2024 12:34 PST Santa Cruz County County Administrative Officer Tier 3 11/03/2024 12:34 PST Santa Cruz County Emergency Coordinator Tier 3 11/03/2024 12:34 PST Santa Cruz County Fire Chief Tier 3 11/03/2024 12:34 PST Santa Cruz County MHOAC Tier 3 11/03/2024 12:35 PST
Santa Cruz County Main Office Tier 3 11/03/2024 12:35 PST Santa Cruz County Non-Emergency Tier 3 11/03/2024 12:35 PST Santa Cruz County OES Duty Officer Tier 3 11/03/2024 12:34 PST Santa Cruz County Sheriff Tier 3 11/03/2024 12:34 PST
Santa Cruz County Supervisor Tier 3 11/03/2024 12:34 PST Santa Cruz County Undersheriff Tier 3 11/03/2024 12:34 PST Santa Cruz County CCA General Tier 3 11/03/2024 12:34 PST Santa Cruz County
Communication Facility Comcast Cable Tier 3 11/3/2024 12:48 PST Santa Cruz County
Other Facility California Department of Forestry Tier 3 11/3/2024 12:48 PST Solano County Board Chair HFRA, Tier 2 11/03/2024 12:34 PST Solano County County Administrator HFRA, Tier 2 11/03/2024 12:34 PST Solano County County Clerk HFRA, Tier 2 11/03/2024 12:34 PST Solano County Dispatch HFRA, Tier 2 11/03/2024 12:35 PST Solano County Emergency HFRA, Tier 2 11/03/2024 12:34 PST Solano County Fire Chief HFRA, Tier 2 11/03/2024 12:34 PST Solano County MHOAC - EMS Administrator HFRA, Tier 2 11/03/2024 12:34 PST Solano County Sheriff HFRA, Tier 2 11/03/2024 12:34 PST Solano County Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Solano County CCA General HFRA, Tier 2 11/03/2024 12:34 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
142
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Solano County
Communication Facility American Tower Corp Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility American Tower Corporation Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility AT&T Mobility LLC Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility AT&T Services Inc Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility AT&T Wireless Service LLC HFRA 11/3/2024 12:48 PST Solano County
Communication Facility
Comcast Cable Communications
Management LLC Tier 2 11/3/2024 12:48 PST
Solano County
Communication Facility Comcast Fresno LLC Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility Comcast of California Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility Crown Castle International Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility T-Mobile West Corporation Tier 2 11/3/2024 12:48 PST Solano County
Communication Facility TCI Tier 2 11/3/2024 12:48 PST
Solano County
Communication Facility TCI of Vacaville
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/4/2024 12:57 PST
Solano County
Communication Facility Verizon Tier 2 11/3/2024 12:48 PST Solano County
Emergency Services
Facility
County of Solano
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Solano County
Emergency Services
Facility
Suisun Fire Protection District
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Solano County
Emergency Services
Facility
Vacaville Fire Protection District Tier 2 11/3/2024 12:48 PST Solano County Fairfield City Clerk Tier 2 11/03/2024 12:34 PST Solano County Fairfield City Manager Tier 2 11/03/2024 12:34 PST Solano County Fairfield Council Member Tier 2 11/03/2024 12:34 PST Solano County Fairfield Councilmember Tier 2 11/03/2024 12:34 PST Solano County Fairfield Emergency Tier 2 11/03/2024 12:35 PST Solano County Fairfield Fire Chief Tier 2 11/03/2024 12:34 PST Solano County Fairfield General Tier 2 11/03/2024 12:35 PST Solano County Fairfield Mayor Tier 2 11/03/2024 12:34 PST Solano County Fairfield Police Chief Tier 2 11/03/2024 12:34 PST Solano County Fairfield Vice Mayor Tier 2 11/03/2024 12:34 PST Solano County Other
Facility AT&T Services Inc
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Solano County Vacaville Assistant City Manager HFRA, Tier 2 11/03/2024 12:34 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
143
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Solano County Vacaville Chief of Police HFRA, Tier 2 11/03/2024 12:34 PST Solano County Vacaville City Clerk HFRA, Tier 2 11/03/2024 12:34 PST Solano County Vacaville City Manager HFRA, Tier 2 11/03/2024 12:34 PST Solano County Vacaville Council Member HFRA, Tier 2 11/03/2024 12:34 PST Solano County Vacaville Emergency HFRA, Tier 2 11/03/2024 12:35 PST Solano County Vacaville General HFRA, Tier 2 11/03/2024 12:35 PST Solano County Vacaville Mayor HFRA, Tier 2 11/03/2024 12:34 PST Solano County Vacaville Utilities Operations and
Maintenance Manager HFRA, Tier 2 11/03/2024 12:35 PST
Solano County Vacaville Vice Mayor HFRA, Tier 2 11/03/2024 12:34 PST Sonoma County 1st District Sonoma County
Supervisor Tier 2, Tier 3 11/03/2024 12:35 PST
Sonoma County Board Chair Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Board Chair Pro Tem Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Board Vice Chair Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Community Alert & Warning
Manager Tier 2, Tier 3 11/03/2024 12:35 PST
Sonoma County Deputy Director Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Director Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Division Chief Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County EMS Tier 2, Tier 3 11/03/2024 12:34 PST
Sonoma County EMS Dispatch Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Fire Captain Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County MHOAC Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Main Office Tier 2, Tier 3 11/03/2024 12:35 PST Sonoma County Sheriff Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Sheriff Dispatch Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Sheriff's Liaison Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Staff Duty Officer Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County Supervisor Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County CCA General Tier 2, Tier 3 11/03/2024 12:34 PST Sonoma County
Communication Facility AT&T Tier 3 11/4/2024 12:57 PST
Sonoma County
Communication Facility AT&T Mobility LLC Tier 3, Tier 2 11/3/2024 12:48 PST Sonoma County
Communication Facility AT&T Services Inc Tier 3, Tier 2 11/3/2024 12:48 PST Sonoma County
Communication Facility California Highway Patrol Tier 2 11/3/2024 12:48 PST Sonoma County
Communication Facility Comcast Fresno LLC Tier 3 11/3/2024 12:48 PST Sonoma County
Communication Facility
Frontier Communications
Corporation Dip Tier 3 11/3/2024 12:48 PST
Sonoma County
Communication Facility T Mobile West A Delaware Corp Tier 3 11/3/2024 12:48 PST Sonoma County
Communication Facility T-Mobile USA Tier 3 11/3/2024 12:48 PST Sonoma County
Communication Facility T-Mobile West LLC Tier 3 11/3/2024 12:48 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
144
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Sonoma County
Communication Facility Verizon Tier 3 11/3/2024 12:48 PST Sonoma County
Emergency Services
Facility
Sonoma County Fire District Tier 3 11/4/2024 12:58 PST
Sonoma County
Emergency Services
Facility
Sonoma Valley Fire District Tier 3 11/3/2024 12:48 PST
Sonoma County Other
Facility City of Petaluma
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Sonoma County Santa
Rosa Chief of Police Tier 3 11/03/2024 12:34 PST
Sonoma County Santa
Rosa City Council Member Tier 3 11/03/2024 12:34 PST
Sonoma County Santa
Rosa Council Member Tier 3 11/03/2024 12:34 PST
Sonoma County Santa
Rosa Deputy Emergency Manager Tier 3 11/03/2024 12:34 PST Sonoma County Santa
Rosa Division Chief Fire Marshal Tier 3 11/03/2024 12:34 PST Sonoma County Santa
Rosa Mayor Tier 3 11/03/2024 12:34 PST
Sonoma County Santa
Rosa Police Chief Tier 3 11/03/2024 12:34 PST
Sonoma County Santa
Rosa Vice Mayor Tier 3 11/03/2024 12:34 PST
Stanislaus County Board Chair HFRA 11/03/2024 12:34 PST Stanislaus County Chief Executive Officer HFRA 11/03/2024 12:34 PST Stanislaus County County Clerk Recorder HFRA 11/03/2024 12:34 PST Stanislaus County EMS Duty Officer HFRA 11/03/2024 12:34 PST Stanislaus County Emergency Manager HFRA 11/03/2024 12:34 PST Stanislaus County Fire Chief HFRA 11/03/2024 12:34 PST
Stanislaus County Health Officer HFRA 11/03/2024 12:34 PST Stanislaus County MHOAC HFRA 11/03/2024 12:35 PST
Stanislaus County Public Health Duty Officer HFRA 11/03/2024 12:35 PST Stanislaus County Sheriff HFRA 11/03/2024 12:34 PST
Stanislaus County Supervisor HFRA 11/03/2024 12:34 PST
Stanislaus County
Communication Facility Federal Bureau of Investigation HFRA 11/3/2024 12:48 PST Tehama County Chief Administrator HFRA, Tier 2 11/03/2024 12:34 PST Tehama County Communications Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Tehama County County Clerk / Recorder HFRA, Tier 2 11/03/2024 12:34 PST Tehama County Lieutenant And OES Manager HFRA, Tier 2 11/03/2024 12:34 PST Tehama County OES Director HFRA, Tier 2 11/03/2024 12:34 PST Tehama County Sheriff HFRA, Tier 2 11/03/2024 12:34 PST Tehama County
Communication Facility AT&T Mobility Tier 2 11/3/2024 12:48 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
145
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Tehama County
Communication Facility AT&T Services Inc Tier 2 11/3/2024 12:48 PST Tehama County
Communication Facility Ducor Telephone Co Tier 2 11/3/2024 12:48 PST Tehama County
Communication Facility Ducor Telephone Corp Tier 2 11/3/2024 12:48 PST Tehama County Corning City Clerk Tier 2 11/03/2024 12:34 PST Tehama County Corning City Manager Tier 2 11/03/2024 12:34 PST Tehama County Corning Police Chief Tier 2 11/03/2024 12:34 PST Tehama County
Emergency Services
Facility
California Department of Forestry Tier 2 11/3/2024 12:48 PST Tehama County
Government - Jail
Facility
California Department of
Corrections Tier 2 11/3/2024 12:48 PST
Tehama County Other
Facility Volunteer Chief Tier 2 11/3/2024 12:48 PST
Tehama County Red
Bluff Chief of Police Tier 2 11/03/2024 12:34 PST
Tehama County Red
Bluff City Manager Tier 2 11/03/2024 12:34 PST
Yolo County Board Chair HFRA, Tier 2 11/03/2024 12:34 PST Yolo County Board Vice Chair HFRA, Tier 2 11/03/2024 12:34 PST Yolo County County Administrator HFRA, Tier 2 11/03/2024 12:34 PST Yolo County County Clerk-Recorder HFRA, Tier 2 11/03/2024 12:34 PST Yolo County County OES Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Yolo County Deputy County Administrator HFRA, Tier 2 11/03/2024 12:34 PST Yolo County Dispatch HFRA, Tier 2 11/03/2024 12:35 PST
Yolo County EMS Administrator HFRA, Tier 2 11/03/2024 12:34 PST Yolo County Fire Chief HFRA, Tier 2 11/03/2024 12:34 PST Yolo County Non-Emergency HFRA, Tier 2 11/03/2024 12:35 PST Yolo County Sheriff HFRA, Tier 2 11/03/2024 12:34 PST
Yolo County Supervisor HFRA, Tier 2 11/03/2024 12:34 PST Yolo County CCA General HFRA, Tier 2 11/03/2024 12:34 PST Yolo County
Communication Facility AT&T Mobility LLC Tier 2 11/3/2024 12:48 PST Yolo County
Communication Facility AT&T Services Inc
Non-HFTD or NonHFRA; within PSPS
scope (see footnote)
11/3/2024 12:48 PST
Yolo County
Communication Facility GTE Mobile Net of California LP Tier 2 11/3/2024 12:48 PST Yolo County Tribal Assistant Director Facilities &
Infrastructure HFRA, Tier 2 11/04/2024 12:39 PST
Yolo County Tribal Cache Creek Casino Resort
Director of Facilities HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Cache Creek Casino Resort
General Manager/Coo HFRA, Tier 2 11/04/2024 12:39 PST
Yolo County Tribal Cache Creek Casino Resort/Chief
Financial Officer HFRA, Tier 2 11/04/2024 12:39 PST
1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
146
Organization/Jurisdiction Title HFTD or HFRA Tier1 Date/Time Contacted (PST)
Yolo County Tribal Director of Communications HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Director of Facilities &
Infrastructure HFRA, Tier 2 11/04/2024 12:39 PST
Yolo County Tribal Director of Security HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Fire Department Battalion Chiefs HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Fire Department Fire Chief HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Health Representative HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Tribal Chairman HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Yocha Dehe Wintun Nation
Director - Tribal Administrator HFRA, Tier 2 11/04/2024 12:39 PST Yolo County Tribal Yocha Dehe And Cache Creek
Casino Resort Security HFRA, Tier 2 11/04/2024 12:39 PST 1 Catastrophic Fire Behavior runs both in and outside of High Fire Risk Areas (HFRA). The PG&E Meteorology Team evaluates non-HFRA areas for catastrophic wildfire risk in unusual circumstances.
147
PACIFIC GAS AND ELECTRIC COMPANY
APPENDIX E
SECTION 8 – ALL CLEAR ZONE MAP
148
Appendix E: ALL CLEAR ZONE MAP
Figure E-1. All Clear Zone Map
149
PACIFIC GAS AND ELECTRIC COMPANY
APPENDIX F
SECTION 9 – COMMUNITY RESOURCE CENTER LOCATIONS
150
Appendix F: LIST OF PG&E COMMUNITY RESOURCE CENTERS
Table F-1. Community Resource Centers Provided by PG&E
The table below provided details of the 29 CRCs that PG&E mobilized during the November 5 – 8, 2024 PSPS event, including specific locations, dates and times opened and closed, total attendance for each location, and amenities provided.
# County Site Name Address
Operating Hours (PST)
Total
Visitors
Indoor /
Outdoor Day 1 Day 2 Day 3 Day 4 Amenities Provided
Nov 5 Nov 6 Nov 7 Nov 8
1 Alameda Costco Wholesale
Livermore
2800 Independence
Dr
18:00
–
22:00
08:00
–
22:00
08:00
–
13:00
No 154 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
2 Alameda Formosan United
Methodist Church 788 Lewelling Blvd
18:00
–
22:00
08:00
–
22:00
08:00
–
13:00
No 8 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
3 Alameda Acts Full Gospel
Church 1034 66th Ave No
08:00
–
22:00
08:00
–
13:00
No 127 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
4 Butte Concow
Elementary School
11679 Nelson Bar
Rd
18:00
–
22:00
08:00
–
22:00
08:00
–
14:30
No 37 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
5 Colusa Stonyford
Community Hall 229 Market St
16:00
–
22:00
08:00
–
22:00
08:00
–
14:30
No 152 Indoor
Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating,
Cooling/Heating, Ice
6 Contra
Costa
Clayton
Community
Church
6055 Main Street
18:00
–
22: 00
08:00
–
22:00
08:00
–
10:30
No 78 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
7 Contra
Costa
Saint Matthew
Lutheran Church 399 Wiget Ln
18:00
–
22:00
08:00
–
22:00
08:00
–
10:30
No 21 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
8 Contra
Costa
Costco Wholesale
Danville 3150 Fostoria Way
18:00
–
22:00
08:00
–
22:00
08:00
–
10:30
No 22 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
9 Glenn
Elk Creek Junior
Senior High
School
3430 Co Rd 309
16:00
–
22:00
08:00
–
22:00
08:00
–
15:00
No 49 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
10 Kern Lebec Post Office 2132 Lebec Road No
08:00
–
22:00
08:00
–
13:00
No 338 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
11 Lake Live Oaks Senior
Center
12502 Foothill
Blvd
18:00
–
22:00
08:00
–
22:00
08:00
–
14:30
No 196 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
12 Lake Twin Pine Casino
and Hotel 22223 CA- 29
18:00
–
22:00
08:00
–
22:00
08:00
–
14:30
No 135 Indoor
Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating,
Cooling/Heating, Ice
13 Napa Pacific Union
College 200 Angwin Ave
15:00
–
22:00
08:00
–
22:00
08:00
–
18:00
No 187 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
14 Napa Napa Elks Lodge 2840 Soscol Ave
15:00
–
22:00
08:00
–
22:00
08:00
–
18:00
No 500 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
15 Napa Saint Helena
Catholic School 1255 Oak Ave
15:00
–
22:00
08:00
–
22:00
08:00
–
18:00
No 113 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
16 Napa
Highlands
Christian
Fellowship
970 Petrified Forest
Rd
15:00
–
22:00
08:00
–
22:00
08:00
–
18:00
No 345 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
17 Santa
Clara
WestGate Church |
South Hills
Campus
6601 Camden Ave
18:00
–
22:00
08:00
–
22:00
08:00
–
13:30
No 6 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
18 Santa
Clara
Morgan Hill
Community and
Cultural Center
17060 Monterey Rd
18:00
–
22:00
08:00
–
22:00
08:00
–
13:30
No 46 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
19 Santa
Clara
Faith Lutheran
Church 16548 Ferris Ave
18:00
–
22:00
08:00
–
22:00
08:00
–
13:30;
20:30
–
22:00
08:00
–
13:30
49 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
151
# County Site Name Address
Operating Hours (PST)
Total
Visitors
Indoor /
Outdoor Day 1 Day 2 Day 3 Day 4 Amenities Provided
Nov 5 Nov 6 Nov 7 Nov 8
20 Santa
Clara Valley Church 10885 N Stelling Rd
18:00
–
22:00
08:00
–
22:00
08:00
–
13:30
No 140 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
21 Santa
Cruz
Unitarian
Universalist
Fellowship
6401 Freedom Blvd
18:00
–
22:00
08:00
–
22:00
08:00
–
13:00
No 8 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
22 Solano Costco Wholesale
Vacaville 1051 Hume Way
16:00
–
22:00
08:00
–
22:00
08:00
–
17:00
No 140 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
23 Solano Green Valley Golf
Course
35 Country Club
Road
16:00
–
22:00
08:00
–
22:00
08:00
–
17:00
No 176 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
24 Solano Joseph Nelson
Community Center 611 Village Dr
16:00
–
22:00
08:00
–
22:00
08:00
–
17:00
No 14 Indoor
Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating,
Cooling/Heating, Ice
25 Sonoma
First
Congregational
Church of Sonoma
252 W Spain St
18:00
–
22:00
08:00
–
22:00
08:00
–
17:00
No 52 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
26 Sonoma
Healdsburg
Community
Church
1100 University
Street
18:00
–
22:00
08:00
–
22:00
08:00
–
17:00
No 59 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
27 Sonoma
Presbyterian
Church of the
Roses
2500 Patio Ct.
18:00
–
22:00
08:00
–
22:00
08:00
–
17:00
No 71 Indoor
Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating,
Cooling/Heating, Ice
28 Tehama Rancho Tehama
Association
17605 Park Terrace
Road
17:00
–
22:00
08:00
–
22:00
08:00
–
15:00
No 400 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
29 Tehama Flournoy
Elementary School 15850 Paskenta Rd
17:00
–
22:00
08:00
–
22:00
08:00
–
15:00
No 60 Outdoor Wi-Fi, ADA Restroom, Bottled Water,
Device Charger, Snacks, Seating
152
VERIFICATION
I, undersigned, say:
I am an officer of PACIFIC GAS AND ELECTRIC COMPANY, a corporation, and am authorized to make this verification for that reason.
I have read the foregoing “PG&E Public Safety Power Shutoff Report to the CPUC” for the November 5 – 8, 2024, PSPS and I am informed and believe the matters stated therein to be true.
I declare under penalty of perjury that the foregoing is true and correct.
Executed at Oakland, California this 25th day of November 2024.
MARK QUINLAN
SENIOR VICE PRESIDENT
WILDFIRE, EMERGENCY & OPERATIONS
153
NOVEMBER 2024
Public Safety Power Shutoff
Event Notifications
2 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
TABLE OF CONTENTS
PAGE
Public Safety Power Shutoff Overview
City, County, Tribal and Community Choice Aggregator (CCA) Notifications
1. Priority Notification
2. PSPS Watch
3. PSPS Warning
4. Cancellation Notification
5. Outage Delay/Change
6. Outage Update
7. Outage Restoration Update
8. Weather All Clear
9. Power Restoration
General Customer, Critical Facility and Medical Baseline Notifications
1. Priority Notification*
2. PSPS Watch**
3. PSPS Warning**
4. Pending Delay
5. Cancellation Notification
6. Power Off Notification
7. PSPS Update
8. Weather All Clear
9. Power Restoration
Southern California Edison (SCE) Shared Customer Notification Scripts
1. Priority Notification
2. PSPS Watch
3. PSPS Updated
4. PSPS Warning
5. Power Off
6. PSPS Continued Shutoff
7. Weather All Clear
8. PSPS Prep Restore
9. PSPS Restoration Time Pending
10. PSPS Restoration Time Update
11. Power Restoration
12. PSPS Restored, Not All Clear
4 5
15 *Public Safety Partners, communication providers, water agencies, emergency hospitals and publicly-owned utilities receive this advanced notification. **Medical Baseline Program Participants and Self-Identified Vulnerable Customers receive unique PSPS Watch and PSPS Warning notifications, but all other notifications align with all other customers.
98 3
Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
TABLE OF CONTENTS
PAGE
Agency Resources/Tools
1. Newsletters and/or Websites Content
2. Nixle
3. Sample Social Media Posts
4. PG&E Media and Social Media Overview
5. Common Alerting Protocol (CAP) Message Templates
6. In-Language Notifications
*Public Safety Partners, communication providers, water agencies, emergency hospitals and publicly-owned utilities receive this advanced notification. **Medical Baseline Program Participants and Self-Identified Vulnerable Customers receive unique PSPS Watch and PSPS Warning notifications, but all other notifications align with all other customers.
111
4 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 High winds can cause tree branches or debris to contact energized electric lines, which could damage our equipment and cause a wildfire. As a result, we may need to turn off power during severe weather to help prevent wildfires. This is called a Public Safety Power Shutoff (PSPS).
PG&E will not take any chances with customer safety. The sole focus of a PSPS is to keep our customers safe. For the safety of our customers and communities, PSPS continues to be a necessary tool as a last resort.
This document includes the notifications scripts that PG&E may send to potentially impacted Public Safety Partners, critical facilities and customers at key intervals before, during and after a potential PSPS event. Please note these are samples only, subject to change and do not include all potential notifications. These scripts do not include planned outreach to the California Office of Emergency Services, California Public Utilities Commission, Office of the Governor and other key emergency service providers. In-language PSPS customer notifications are currently available in 16 languages, including: English, Spanish, Chinese (Mandarin and Cantonese), Vietnamese, Korean, Tagalog, Russian, Arabic, Farsi, Punjabi, Japanese, Khmer, Hmong, Thai, Hindi and Portuguese. We also pre-record general notification messaging in American Sign Language to serve those who are deaf and hard of hearing. Refer to page 88-89 for a more detailed description of PG&E’s in-language PSPS notification practices.
PSPS Event Notifications
When possible, PG&E will provide notifications to potentially impacted customers two days, one day and just prior to shutting off power. Customers will also be notified when their power has been restored. Advanced notifications are also made to Public Safety Partners as soon as PG&E’s Emergency Operations Center (EOC) is activated.
PSPS notifications will be provided via call, text and/or email both day and night, as needed. This includes “Warning,” “Cancellation,” “Power Off,” “Restoration” and “All Clear” notifications.
PUBLIC SAFETY POWER SHUTOFF OVERVIEW
PRIORITY NOTIFICATION
WHEN EMERGENCY OPERATIONS
CENTER (EOC) IS ACTIVATED
PSPS WATCH
ONE OR TWO DAYS BEFORE
POWER IS TURNED OFF
PSPS WARNING
ONE TO FOUR HOURS BEFORE
POWER IS TURNED OFF
PENDING DELAY
WHEN A PSPS IS DELAYED
BUT IS STILL POSSIBLE
CANCELLATION
ANY TIME A PSPS IS CANCELED
POWER OFF*
ONCE POWER IS TURNED OFF
PSPS UPDATE
WHEN WEATHER CONDITIONS CHANGE, THE
ESTIMATED TIME OF RESTORE CHANGES OR
DIFFERENT AREAS WILL BE IMPACTED
WEATHER ALL CLEAR
AFTER SEVERE WEATHER HAS PASSED
POWER RESTORATION
WITHIN 24 HOURS AFTER
SEVERE WEATHER HAS PASSED
*For general customers only since notification is address-specific. 5 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 1 2 3 4 5 6 7 8
PG&E will make every attempt to provide notice to cities, counties, tribes, CCAs, first responders and other agencies in advance of notifying customers through:
• Calls
• Text Messages
• Emails
These notifications are sent based on potential PSPS impacts to PG&E electric service within an agencies jurisdiction and are not tied to a specific PG&E account. Agencies will also receive notifications specific to their accounts if their service may be interrupted during a PSPS event.
The following outlines the various notifications PG&E will send prior to, during and after a PSPS event:
9 City, County, Tribal and Community
Choice Aggregator (CCA)
Notifications
Priority
Notification
PSPS
Watch
PSPS
Warning
Cancellation
Notification
Outage
Delay/Change
Outage
Update
Outage
Restoration
Update
Weather
All Clear
Power
Restoration
6 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
PHONE/VOICE
This is P G and E calling on [DATE] at [TIME] with a Public Safety Power Shutoff alert. Due to current weather forecasts, portions of [CUSTOMER NAME] are estimated to shut off starting [TIME] on [DATE] through [TIME] on [DATE]. Restoration for your area is estimated on [DATE] by [TIME]. Actual shutoff and restoration times may vary depending on weather or equipment conditions. We will provide daily updates until the severe weather has passed or power has been restored. Visit p g e dot com forward slash p s p s portal for more information. This link is for public safety partner use only.
TEXT
PSPS PSPS Alert: We may turn off power for safety in [CUSTOMER NAME]. Shutoff estimated starting [TIME] on [DATE] through [TIME] on [DATE]. Restoration for your area is estimated on [DATE] by [TIME]. Weather can affect these times. More info: pge.com/pspsportal.
EMAIL
SUBJECT: PG&E PSPS Alert: Power shutoffs may be required for safety in [CUSTOMER NAME].
Due to current weather forecasts, your area is currently under a Watch for a PSPS. • AREA: Portions of [CUSTOMER NAME].
• ESTIMATED SHUTOFF: Starting [TIME] on [DATE] through [TIME] on [DATE]. We expect weather to improve beginning [TIME] on [DATE]. After severe weather has passed, we will inspect equipment before restoring power.
• ESTIMATED RESTORATION: [DATE] by [TIME].
Actual shutoff and restoration times may vary depending on weather and equipment conditions.This is an advanced alert for public safety partner use only. Please do not share this information before it is publicly available. We will provide daily updates until the severe weather has passed or power has been restored. Visit pge.com/pspsportal for more information.
Message sent at [SYSTEM DATE / TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Cancellation
Notification
Outage
Delay/Change
Outage
Update
Outage
Restoration
Update
Weather
All Clear
Power
Restoration
City, County, Tribal and CCA
7 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
PHONE/VOICE
This is P G and E calling on [DATE] with a Public Safety Power Shutoff alert. Due to current weather forecasts, portions of [CUSTOMER NAME] are estimated to shut off starting [TIME] on [DATE] through [TIME] on [DATE]. Restoration for your area is estimated on [DATE] by [TIME]. Actual shut off and restoration times may vary depending on weather or equipment conditions. We will provide daily updates until the severe weather has passed or power has been restored. Visit p g e dot com forward slash p s p s portal or p g e dot com forward slash p s p s updates for more information.
TEXT
PSPS PSPS Alert: We may turn off power for safety in [CUSTOMER NAME]. Shutoff estimated starting [TIME] on [DATE] through [TIME] on [DATE]. Restoration for your area is estimated on [DATE]by [TIME].
Weather can affect these times. More info: pge.com/pspsportal or pge.com/pspsupdates.
EMAIL
SUBJECT: PG&E PSPS Alert: Power shutoffs may be required for safety in [CUSTOMER NAME].
Due to current weather forecasts, your area is currently under a Watch for a PSPS. • AREA: Portions of [CUSTOMER NAME].
• ESTIMATED SHUTOFF: Starting [TIME] on [DATE] through [TIME] on [DATE]. We expect weather to improve beginning [TIME] on [DATE]. After severe weather has passed, we will inspect equipment before restoring power.
• ESTIMATED RESTORATION: [DATE] by [TIME].
Actual shutoff and restoration times may vary depending on weather and equipment conditions. We recommend all potentially affected communities plan for an extended outage. We will provide daily updates until the severe weather has passed or power has been restored. Visit pge.com/pspsportal or pge.com/pspsupdates for more information.
Message sent at [SYSTEM DATE / TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
City, County, Tribal and CCA
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Cancellation
Notification
Outage
Delay/Change
Outage
Update
Outage
Restoration
Update
Weather
All Clear
Power
Restoration
8 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
PHONE/VOICE
This is P G and E calling on [DATE] at [TIME] with a Public Safety Power Shutoff alert. High temperatures, low humidity levels, extreme dryness and high winds will require us to turn off power to help prevent a wildfire. Portions of [CUSTOMER NAME] are estimated to shut off starting [TIME] on [DATE] through [TIME] on [DATE]. Restoration for your area is estimated on [DATE] by [TIME].
Actual shutoff and restoration times may vary depending on weather or equipment conditions. We will provide daily updates until the severe weather has passed or power has been restored. Visit p g e dot com forward slash p s p s portal or p g e dot com forward slash p s p s updates for more information.
TEXT
PG&E PSPS Alert: We will turn off power for safety in [CUSTOMER NAME]. Shutoff estimated starting [TIME] on [DATE] through [TIME] on [DATE]. Restoration is estimated on [DATE] by [TIME]. Weather can affect these times. More info: pge.com/pspsportal or pge.com/pspsupdates.
EMAIL
SUBJECT: PG&E PSPS Alert: Power shutoff expected in [CUSTOMER NAME] To protect public safety, PG&E has upgraded the PSPS to a Warning. High temperatures, low humidity levels, extreme dryness and high winds will require us to turn off power to help prevent a wildfire. • AREA: Portions of [CUSTOMER NAME].
• ESTIMATED SHUTOFF: Starting [TIME] on [DATE] through [TIME] on [DATE]. We expect weather to improve beginning [TIME] on [DATE]. After severe weather has passed, we will inspect equipment before restoring power.
• ESTIMATED RESTORATION: [DATE] by [TIME].
Actual shutoff and restoration times may vary depending on actual weather and equipment conditions.
We recommend all affected communities plan for an extended outage. We will provide daily updates until the severe weather has passed or power has been restored. Visit pge.com/pspsportal or pge.com/pspsupdates for more information.
Message sent at [SYSTEM DATE / TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
City, County, Tribal and CCA
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Cancellation
Notification
Outage
Delay/Change
Outage
Update
Outage
Restoration
Update
Weather
All Clear
Power
Restoration
9 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
PHONE/VOICE
This is P G and E calling on [DATE] at [TIME] with a Public Safety Power Shutoff alert. Forecasted weather conditions have improved, and we are not planning to turn off power for public safety in [CUSTOMER NAME] on [DATE]. We are continuing to monitor weather conditions. It is still important to continue to be prepared for extended outages. Visit p g e dot com forward slash p s p s portal or p g e dot com forward slash p s p s updates for more information.
TEXT
PG&E PSPS Alert: Forecasted weather conditions have improved, and we are not turning off power for public safety in [CUSTOMER NAME] on [DATE]. More info: pge.com/pspsportal or pge.com/pspsupdates.
EMAIL
SUBJECT: PG&E PSPS Alert: Power shutoff cancelled in [CUSTOMER NAME] Forecasted weather conditions have improved, and we are NOT planning to turn off power for public safety in [CUSTOMER NAME] on [DATE].
We are continuing to monitor weather conditions. It is still important to continue to be prepared for extended outages. Visit pge.com/pspsportal or pge.com/pspsupdates for more information.
Message sent at [SYSTEM DATE / TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
City, County, Tribal and CCA
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Cancellation
Notification
Outage
Delay/Change
Outage
Update
Outage
Restoration
Update
Weather
All Clear
Power
Restoration
10 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
PHONE/VOICE
This is P G and E calling on [DATE] at [TIME] with a Public Safety Power Shutoff alert. Weather conditions have changed and the PSPS outage in [CUSTOMER NAME] will be delayed. We are monitoring conditions and will share updates, as soon as possible. We will also provide daily updates until the severe weather has passed or power has been restored. Visit p g e dot com forward slash p s p s portal or p g e dot com forward slash p s p s updates for more information.
TEXT
PG&E PSPS Alert: Forecasted weather conditions have changed and the outage in [CUSTOMER NAME] will be delayed. We are monitoring conditions and will share updates, as soon as available. More info:
pge.com/pspsportal or pge.com/pspsupdates.
EMAIL
SUBJECT: PG&E PSPS Alert: Power shutoff delayed in [CUSTOMER NAME] Weather conditions have changed and the PSPS outage in [CUSTOMER NAME] will be delayed. We are closely monitoring the weather conditions in your area and will share an updated shutoff and estimated restoration time, as soon as available.
We will provide daily updates until the severe weather has passed or power has been restored. Visit pge.com/pspsportal and pge.com/pspsupdates for more information.
Message sent at [SYSTEM DATE / TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
City, County, Tribal and CCA
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Cancellation
Notification
Outage
Delay/Change
Outage
Update
Outage
Restoration
Update
Weather
All Clear
Power
Restoration
11 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
PHONE/VOICE
This is P G and E calling on [DATE] at [TIME] with a Public Safety Power Shutoff alert. Weather conditions have changed and the PSPS outage in [CUSTOMER NAME] will be delayed. Shutoff is now estimated starting [TIME] on [DATE] through [TIME] on [DATE]. Restoration for your area is estimated on [DATE] by [TIME]. Weather can affect these times. We will provide daily udpates until the severe weather has passed or power has been restored. Visit p g e dot com forward slash p s p s portal or p g e dot com forward slash p s p s updates for more information.
TEXT
PG&E PSPS Alert: Weather conditions have changed in [CUSTOMER NAME]. Shutoff is now estimated starting [TIME] on [DATE] through [TIME] on [DATE]>. Restoration estimated on [DATE] by [TIME] .
Weather can affect these times. More info: pge.com/pspsportal or pge.com/pspsupdates.
EMAIL
SUBJECT: PG&E PSPS Alert: Updated timing of power shutoffs in [CUSTOMER NAME] Weather conditions have changed for your area.
• AREA: Portions of [CUSTOMER NAME].
• ESTIMATED SHUTOFF: Starting [TIME] on [DATE] through [TIME] on [DATE]. We expect weather to improve beginning [TIME] on [DATE]. After severe weather has passed, we will inspect equipment before restoring power.
• ESTIMATED RESTORATION: [DATE] by [TIME].
Actual shutoff and restoration times may vary depending on actual weather and equipment conditions Visit pge.com/pspsportal or pge.com/pspsupdates for more information.
Message sent at [SYSTEM DATE / TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
City, County, Tribal and CCA
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Cancellation
Notification
Outage
Delay/Change
Outage
Update
Outage
Restoration
Update
Weather
All Clear
Power
Restoration
12 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
PHONE/VOICE
This is P G and E calling on [DATE] at [TIME] with a Public Safety Power Shutoff alert. Power remains off in portions of [CUSTOMER NAME] to help prevent a wildfire. Crews will restore power as soon as it is safe to do so. Restoration for your area is estimated on [DATE] by [TIME]. Restoration times may vary depending on weather conditions and equipment damage. We will provide daily updates until your power has been restored. Visit p g e dot com forward slash p s p s portal or p g e dot com forward slash p s p s updates for more information.
TEXT
PG&E PSPS Alert. Power remains off in [CUSTOMER NAME] to help prevent wildfires. Restoration is estimated on [DATE] by [TIME]. Weather can affect these times. More info at pge.com/pspsportal or pge.com/pspsupdates.
EMAIL
SUBJECT: PG&E PSPS Alert: Updated estimated restoration time for [CUSTOMER NAME] Power remains off in your area to help prevent a wildfire. We apologize for the disruption, and we appreciate your patience. Crews will restore power as soon as it is safe to do so.
In [CUSTOMER NAME], we expect weather to improve by [TIME] on [DATE]. After the severe weather has passed and it is safe to do so, we will inspect equipment before restoring power. The estimated restoration is on [DATE] by [TIME].
Actual restoration times may vary depending on actual weather and equipment conditions. Visit pge.com/pspsportal or pge.com/pspsupdates for more information.
Message sent at [SYSTEM DATE / TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
City, County, Tribal and CCA
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Cancellation
Notification
Outage
Delay/Change
Outage
Update
Outage
Restoration
Update
Weather
All Clear
Power
Restoration
13 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
PHONE/VOICE
This is P G and E calling on [DATE] at [TIME] with a Public Safety Power Shutoff alert. Weather conditions have improved, and crews are inspecting equipment in [CUSTOMER NAME]. Restoration for your area is estimated on [DATE] by [TIME]. Restoration times may vary depending on equipment damage. We will provide daily updates until power in your area has been restored. Visit at p g e dot com forward slash p s p s portal or p g e dot com forward slash p s p s updates for more information.
TEXT
PG&E PSPS Alert: Weather conditions have improved, crews are inspecting equipment in [CUSTOMER NAME]. Restoration is estimated on [DATE] by [TIME]. Equipment damage can affect these times.
More info: pge.com/pspsportal or pge.com/pspsupdates.
EMAIL
SUBJECT: PG&E PSPS Alert: Crews are inspecting equipment in [CUSTOMER NAME] Weather conditions have improved, and crews are inspecting equipment to determine how quickly we can safely restore power. We apologize for the disruption, and we appreciate your patience.
In [CUSTOMER NAME]>, the estimated restoration is [DATE] by [TIME] . Actual restoration times may vary depending on equipment damage. Visit pge.com/pspsportal or pge.com/pspsupdates for more information.
Message sent at [SYSTEM DATE / TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
City, County, Tribal and CCA
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Cancellation
Notification
Outage
Delay/Change
Outage
Update
Outage
Restoration
Update
Weather
All Clear
Power
Restoration
14 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
PHONE/VOICE
This is P G and E calling on [DATE] at [TIME] with a Public Safety Power Shutoff alert. Crews have successfully restored power to all customers in [CUSTOMER NAME]. If you are still receiving reports of outages, please instruct customers to visit p g e dot com forward slash outages or call 1-800-743- 5002. We apologize for the disruption, and we appreciate your patience.
TEXT
PG&E PSPS Alert. Crews have successfully restored power in [CUSTOMER NAME]. If you are still receiving reports of outages, please instruct customers to visit pge.com/outages or call 1-800-743-5002.
EMAIL
SUBJECT: PG&E PSPS Alert: Power restored in [CUSTOMER NAME] Crews have successfully restored power to all customers in [CUSTOMER NAME]. We apologize for the disruption, and we appreciate your patience.
While PSPS outages have been fully restored, crews may be working to quickly address damages that are causing other service outages. If you are still receiving reports of outages, please instruct customers to visit pge.com/outages or call 1-800-743-5002. Visit pge.com/pspsportal or pge.com/pspsupdates for more information.
Message sent at [SYSTEM DATE / TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
City, County, Tribal and CCA
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Cancellation
Notification
Outage
Delay/Change
Outage
Update
Outage
Restoration
Update
Weather
All Clear
Power
Restoration
15 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 We will attempt to reach potentially impacted customers through automated calls, texts and emails using all contact information we have on file. We will also post event-specific information on pge.com and social media channels, as well as keep local news, radio outlets and community based organizations informed and updated.
Public Safety Partner Customers that have a facility identified as potentially affected will receive an advance notification with facility information (in addition to the notifications sent to agencies as described in the previous section). This includes police and fire facilities, communication providers, water agencies, emergency hospitals and publicly-owned utilities.
Medical Baseline Program Participants will also receive unique PSPS Watch and PSPS Warning notifications. These messages include customized phone, text and email messages that request confirmation that the notification was received. If previous alerts are not acknowledged, we will make additional attempts to notify the customer. This will continue hourly, or be conducted in person, until we are able to reach them.
The following outlines the various notifications PG&E will send prior to, during and after a PSPS event:
General Customer, Critical Facility
and Medical Baseline Notifications
KEY:
Telecom Providers, Water Agencies,
Emergency Hospitals, Publicly-Owned Utilities
Medical Baseline Program Participants
General
Customers
Microid Watch
Notification (General
and Medical Baseline
All Customers Customers)
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
16 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
PHONE/VOICE (SINGLE PREM)
This is PG and E calling Public Safety Partners with an important message. We are issuing an advance-notice Outage Watch for a Public Safety Power Shutoff. On [DATE] power MAY be shut off for safety. Due to current weather forecasts, [ADDRESS] is under a Watch for a Public Safety Power Shutoff. Severe weather MAY require us to turn off power to help prevent a wildfire. ESTIMATED SHUTOFF START TIME: [DAY],[DATE], between[TIME] and [TIME]. ESTIMATED RESTORATION TIME:
[DAY], [DATE] by [TIME]. Maps showing the areas potentially affected by a shutoff can be found at [URL]. PSPS Portal users can log in at [URL]. These are for public safety partner use only. PLEASE DO NOT SHARE THESE LINKS. We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power. If this is not the correct phone number for [ADDRESS], call 1-866-743- 6589. Thank you.
PHONE/VOICE (MULTI PREM)
This is P G and E calling Public Safety Partners with an important message. We are issuing an advance-notice Outage Watch for a Public Safety Power Shutoff. On [DATE], power MAY be shut off for safety. Due to current weather forecasts, [NUMBER of SPIDs FOR MULTI PREM] of your meters are currently under a Watch for a Public Safety Power Shutoff. Severe weather MAY require us to turn off power to help prevent a wildfire. If we turn off power, we estimate the shutoff at [ADDRESS] will begin [DAY] [DATE] between [TIME] and [TIME]. We estimate power will return [DAY], [DATE] by [TIME]. We estimate the shutoff at [ADDRESS] will begin [DAY] [DATE] between [TIME] and [TIME]. We estimate power will return [DAY], [DATE] by [TIME]. To get shutoff details for all of your affected meters, visit [URL]. On the website, enter your phone number PLUS 4-digit code. To repeat instructions, press *.
Maps showing the areas potentially affected by a shutoff can be found at [URL]. PSPS Portal users can log in at [URL]. These are for public safety partner use only. PLEASE DO NOT SHARE THESE LINKS.
We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power.
If this is not the correct phone number for the addresses provided, call 1-866-743-6589.
Thank you.
Telecom Providers, Water Agencies, Emergency
Hospitals, Publicly-Owned Utilities
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
17 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
TEXT (SINGLE PREM)
PG&E Advance-Notice PSPS Outage Watch for Public Safety Partners, [DATE]: We MAY turn off power for safety at [ADDRESS] on [DATE]. Estimated shutoff: [TIME]–[TIME]. Estimated restoration: [DATE] by [TIME]. Maps for public safety partners at [URL] or log in at [URL].
TEXT (MULTI PREM)
PG&E Advance-Notice PSPS Outage Watch for Public Safety Partners, [DATE]: We MAY turn off power for safety to [NUMBER of SPIDs FOR MULTI PREM] of your meters. Est. shutoff as early as: [DATE] [TIME]-[TIME]. Est. restoration: [DATE] by [TIME]. Meter list: [pge.bz/12345] Safety partner maps:
[URL] or log in at [URL].
EMAIL (SINGLE PREM)
SUBJECT: Advance-Notice PSPS Outage Watch issued for [DATE] HEADLINE: Public Safety Power Shutoff - Advance Notice
SUBHEAD: PSPS Outage Watch
Due to current weather forecasts, your area is currently under a Watch for a Public Safety Power Shutoff. Current weather forecasts, including high winds and dry conditions, may require us to turn off your power to help prevent a wildfire.
ADDRESS: [ADDRESS, CITY, STATE, COUNTY]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast. We expect weather to improve by [TIME] on [DAY], [DATE]. After weather has improved, we will inspect equipment before restoring power.
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME].
Restoration time may change depending on weather and equipment damage.
Maps showing the areas potentially affected by a shutoff can be found at [URL]. PSPS Portal users can log in at [URL]. These are for public safety partner use only. PLEASE DO NOT SHARE THESE LINKS. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
Telecom Providers, Water Agencies, Emergency
Hospitals, Publicly-Owned Utilities
18 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
EMAIL (SINGLE PREM CONT)
We recommend all customers plan for an extended outage. We will provide daily updates until the weather risk has passed or power has been restored. This will include a Warning notification if we have determined it is necessary to turn off your power. Weather forecasts change frequently. Shutoff forecasts will be most accurate the day of the potential outage. If this is not the correct email address for [ADDRESS], please call 1-866-743-6589.
RESOURCES TO HELP YOU PREPARE:
• Maps showing the areas potentially affected by a shutoff can be found at [URL]. These are for public safety partner use only. PLEASE DO NOT SHARE THIS LINK. • PSPS Portal users can log in at [URL]. These are for public safety partner use only. PLEASE DO NOT SHARE THIS LINK.
• To learn more about Public Safety Power Shutoffs, including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed powerline, assume it is energized and extremely dangerous. Report it immediately by calling 911.
Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
Telecom Providers, Water Agencies, Emergency
Hospitals, Publicly-Owned Utilities
19 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
EMAIL (MULTI PREM)
SUBJECT: Advance-Notice PSPS Outage Watch issued for [DATE].
HEADLINE: Public Safety Power Shutoff - ADVANCE NOTICE
SUBHEAD: PSPS Outage Watch
Due to current weather forecasts, your area is currently under a Watch for a Public Safety Power Shutoff. Current weather forecasts, including high winds and dry conditions, may require us to turn off your power to help prevent a wildfire. Maps showing the areas potentially affected by a shutoff can be found at [URL]. PSPS Portal users can log in at [URL]. These are for public safety partner use only.
PLEASE DO NOT SHARE THESE LINKS.
NUMBER OF METERS AFFECTED: [NUMBER of SPIDs FOR MULTI PREM] **Due to email size limits a maximum of 50 meter locations is shown** [VIEW ALL AFFECTED LOCATIONS/DOWNLOAD A LIST OF ALL AFFECTED LOCATIONS]
1. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage.
2. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage. (Repeat for first 50 premises that would be affected)
We recommend all customers plan for an extended outage. We will provide daily updates until the weather risk has passed or power has been restored. This will include a Warning notification if we have determined it is necessary to turn off your power. Weather forecasts change frequently. Shutoff forecasts will be most accurate the day of the potential outage.
If this is not the correct email address for the addresses provided, please call 1-866-743-6589. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
Telecom Providers, Water Agencies, Emergency
Hospitals, Publicly-Owned Utilities
20 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024
EMAIL (MULTI PREM CONT)
RESOURCES TO HELP YOU PREPARE:
• Maps showing the areas potentially affected by a shutoff can be found at [URL]. These are for public safety partner use only. PLEASE DO NOT SHARE THIS LINK. • PSPS Portal users can log in at [URL]. These are for public safety partner use only. PLEASE DO NOT SHARE THIS LINK.
• To learn more about Public Safety Power Shutoffs, including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed powerline, assume it is energized and extremely dangerous. Report it immediately by calling 911.
Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
Telecom Providers, Water Agencies, Emergency
Hospitals, Publicly-Owned Utilities
21 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Medical Baseline Program Participants
IVR LIVE (SINGLE PREM)
This is PG&E calling with an important message for Medical Baseline customers. We are issuing an Outage Watch for a Public Safety Power Shutoff. To continue in English, press 1. To replay this message at any time, press #. Severe weather MAY require us to turn off power at [ADDRESS] to help prevent a wildfire. IF WE TURN OFF POWER, WE ESTIMATE THE SHUTOFF WILL BEGIN:[DAY, DATE] between [TIME] and [TIME].WE ESTIMATE POWER WILL BE TURNED BACK ON: [DAY, DATE] by [TIME]. We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power. For more information, including resources for customers who rely on power for medical or independent living needs, or who need food replacement, visit pge.com/pspsupdates or call 1-800-743-5002. If this is not the correct phone number for [ADDRESS], press 2. Press # to repeat this message. Thank you and please stay safe.
IVR LIVE (MULTI PREM)
This is P G and E calling Medical Baseline customers with an important message. We are issuing an Outage Watch for a Public Safety Power Shutoff. To continue in English, press 1. To replay this message at any time, press #. Severe weather MAY require us to turn off power at [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent a wildfire. If we turn off power, we estimate the shutoff at [PREMISE ADDRESS #1] will begin [DAY, DATE] between [TIME] and [TIME]. We estimate power will return: [DAY, DATE] by [TIME]. We estimate the shutoff at [PREMISE ADDRESS #2] will begin [DAY, DATE] between [TIME] and [TIME]. We estimate power will return: [DAY, DATE] by [TIME].
To get shutoff details for all of your affected meters, visit [[pge.com/myaddresses]]. On the website, enter your phone number [XXX-XXX-XXXX] PLUS 4-digit PIN code [ZZZZ]. To repeat instructions, press *. We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power. For more information, including resources for customers who rely on power for medical or independent living needs, or who need food replacement, visit pge.com/pspsupdates or call 1-800-743-5002. If this is not the correct phone number for the addresses provided, press 2.
Press # to repeat this message. Thank you and please stay safe. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
22 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Medical Baseline Program Participants
IVR VOICE MESSAGE (SINGLE PREM)
This is P G and E calling with an important message for Medical Baseline customers. We are issuing an Outage Watch for a Public Safety Power Shutoff. On [DATE], power MAY be shut off for safety. Your response is required. To hear this message in another language, call 1-833-208-4167. Severe weather MAY require us to turn off power at [PREMISE ADDRESS] to help prevent a wildfire. IF WE TURN OFF POWER, WE ESTIMATE THE SHUTOFF WILL BEGIN: [DAY, DATE] between [TIME] and [TIME].
WE ESTIMATE POWER WILL BE TURNED BACK ON: [DAY, DATE] by [TIME]. As a Medical Baseline customer, we ask that you call 1-800-687-6302 to confirm you have received this message. Again, please call 1-800-687-6302. We will continue to attempt to reach you and may visit your home if you do not call. For more information, including resources for customers who rely on power for medical or independent living needs, or who need food replacement, visit pge.com/pspsupdates or call 1-800-743-5002. If this is not the correct phone number for [ADDRESS], call 1-866-743-6589.
Thank you and please stay safe.
IVR VOICE MESSAGE (MULTI PREM)
This is P G and E calling with an important message for Medical Baseline customers. We are issuing an Outage Watch for a Public Safety Power Shutoff. Your response is required. To hear this message in another language, call 1-833-208-4167. Severe weather MAY require us to turn off power at [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent a wildfire. If we turn off power, we estimate the shutoff at [ADDRESS #1]will begin [DAY, DATE] between [TIME] and [TIME]. We estimate power will return: [DAY, DATE] by [TIME]. We estimate the shutoff at [PREMISE ADDRESS] will begin [DAY, DATE] between [TIME] and [TIME]. We estimate power will return: [DAY, DATE] by [TIME].To get shutoff details for all of your affected meters, visit pge.com/myaddresses. On the website, enter your phone number [XXX-XXX-XXXX] PLUS 4-digit PIN code [ZZZZ]. As a Medical Baseline customer, we ask that you call 1-800-687-6302 to confirm you have received this message. Again, please call 1-800-687-6302. We will continue to attempt to reach you and may visit your home if you do not call. For more information, including resources for customers who rely on power for medical or independent living needs, or who need food replacement, visit pge.com/pspsupdates or call 1-800-743-5002. If this is not the correct phone number for the addresses provided, call 1-866-743-6589. Thank you and please stay safe.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
23 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Medical Baseline Program Participants
TEXT (SINGLE PREM)
PG&E PSPS Outage Watch - Medical Baseline customers [DATE]: PG&E may turn off power for safety at [ADDRESS] on [DATE]. Est Shutoff: [TIME]-[TIME]. Est Restoration: [DATE] by [TIME]. Weather can affect shutoff & restoration times. Info&Languages: pge.com/pspsupdates Reply w/ “1” to verify receipt.
TEXT (MULTI PREM)
PG&E PSPS Outage Watch – Medical Baseline customers [DATE]: PG&E may turn off power for safety to [NUMBER of SPIDs FOR MULTI PREM] of your meters. Est shutoff: [DATE] [TIME]-[TIME].
Est restoration: [DATE] by [TIME]. Weather can affect these times. Meter list: [pge.bz/12345] Info&Languages: pge.com/pspsupdates Reply w/ “1” to verify receipt.
EMAIL (SINGLE PREM)
SUBJECT: PSPS Outage Watch issued for [DATE]
HEADER LINKS:
HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Watch
Due to current weather forecasts, your area is currently under a Watch for a Public Safety Power Shutoff. Current weather forecasts, including high winds and dry conditions, may require us to turn off your power to help prevent a wildfire.
ADDRESS: [ADDRESS, CITY, STATE, COUNTY]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME].
Restoration time may change depending on weather and equipment damage. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
24 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Medical Baseline Program Participants
EMAIL (SINGLE PREM) CONT.
We recommend all customers plan for an extended outage. We will provide daily updates until the weather risk has passed or power has been restored. This will include a Warning alert if we have determined it is necessary to turn off your power. Weather forecasts change frequently. Shutoff forecasts will be most accurate the day of the potential outage. If this is not the correct email address for [ADDRESS], please call 1-866-743-6589. For more information visit pge.com/pspsupdates or call 1-800-743-5002.
RESOURCES TO HELP YOU PREPARE:
• Do you or someone in your household have a health condition where a loss of power could impact your safety or wellbeing? Additional help may be available at pge.com/afn. • To view city/county level information, visit pge.com/pspsupdates. • To look up additional addresses that may be affected, visit pge.com/addresslookup. • To view a general area map of the potential outage area, visit pge.com/pspsmaps. • Get outage tips and a sample emergency plan at pge.com/outageprep. • For generator safety tips, visit pge.com/generatorsafety. • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed powerline, assume it is energized and extremely dangerous. Report immediately by calling 911.
Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
25 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Medical Baseline Program Participants
EMAIL (MULTI PREM)
SUBJECT: PSPS Outage Watch issued for [DATE]
HEADER LINKS:
HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Watch
Due to current weather forecasts, your area is currently under a Watch for a Public Safety Power Shutoff. Current weather forecasts, including high winds and dry conditions, may require us to turn off your power to help prevent a wildfire.
NUMBER OF METERS AFFECTED: [NUMBER of SPIDs FOR MULTI PREM] **Due to email size limits a maximum of 50 meter locations is shown** [VIEW ALL AFFECTED LOCATIONS/DOWNLOAD A LIST OF ALL AFFECTED LOCATIONS]
1. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage.
2. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage. (Repeat for first 50 premises that would be affected)
We recommend all customers plan for an extended outage. We will provide daily updates until the weather risk has passed or power has been restored. This will include a Warning alert if we have determined it is necessary to turn off your power. Weather forecasts change frequently. Shutoff forecasts will be most accurate the day of the potential outage. If this is not the correct email address for the addresses provided, please call 1-866-743-6589. For more information visit pge.com/pspsupdates or call 1-800-743-5002.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
26 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Medical Baseline Program Participants
EMAIL (MULTI PREM) CONT.
RESOURCES TO HELP YOU PREPARE:
• Do you or someone in your household have a health condition where a loss of power could impact your safety or wellbeing? Additional help may be available at pge.com/afn. • To view city/county level information, visit pge.com/pspsupdates. • To look up additional addresses that may be affected, visit pge.com/addresslookup. • To view a general area map of the potential outage area, visit pge.com/pspsmaps. • Get outage tips and a sample emergency plan at pge.com/outageprep. • For generator safety tips, visit pge.com/generatorsafety. • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed powerline, assume it is energized and extremely dangerous. Report immediately by calling 911.
Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
27 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customers
PHONE/VOICE (SINGLE PREM)
This is PG&E calling with an important message. We are issuing an Outage Watch for a Public Safety Power Shutoff. On [DATE], your power MAY be shut off for safety. To hear this message in another language call 1-833-208-4167. Severe weather MAY require us to turn off power at [ADDRESS] to help prevent a wildfire. IF WE TURN OFF POWER, WE ESTIMATE THE SHUTOFF WILL BEGIN: [DAY] [DATE] between [TIME] and [TIME]. WE ESTIMATE POWER WILL BE TURNED BACK ON: [DAY], [DATE] by [TIME]. We will provide daily updates including an Outage Warning if it becomes necessary to turn off power. For more information, including medical device charging resources, food replacement and other support, visit pge.com/pspsupdates or call 1-800-743-5002. If this is not the correct phone number for [ADDRESS], call 1-866-743-6589. Thank you and please stay safe.
PHONE/VOICE (MULTI PREM)
This is P G and E calling with an important message. We are issuing an Outage Watch for a Public Safety Power Shutoff. To hear this message in another language, call 1-833-208-4167. Severe weather MAY require us to turn off power at [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent a wildfire. If we turn off power, we estimate the shutoff at [ADDRESS #1] will begin [DAY] [DATE] between [TIME] and [TIME]. We estimate power will return: [DAY] [DATE] by [TIME]. We estimate the shutoff at [ADDRESS #2] will begin [DAY] [DATE] between [TIME] and [TIME]. We estimate power will return: [DAY] [DATE] by [TIME]. To get shutoff details for all of your affected meters, visit pge.com/myaddresses. On the website, enter your phone number [XXXXXX] PLUS 4-digit PIN code: [ZZZZ]. We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power. For more information, including medical device charging resources, food replacement and other support, visit pge.com/pspsupdates or call 1-800-743-5002. If this is not the correct phone number for the addresses provided, call 1-866-743-6589. Thank you and please stay safe. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
28 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customers
TEXT (SINGLE PREM)
PG&E PSPS Outage Watch [DATE]: Due to weather PG&E may turn off power for safety at [ADDRESS] on [DATE]. Estimated shutoff: [TIME]-[TIME]. Estimated restoration: [DATE] by [TIME]. Weather can affect shutoff & restoration. Info&Other languages: pge.com/pspsupdates Reply w/ “1” to verify receipt.
TEXT (MULTI PREM)
PG&E PSPS Outage Watch [DATE]: PG&E may turn off power for safety to [NUMBER of SPIDs FOR MULTI PREM] of your meters. Est shutoff as early as: [DATE] [TIME]-[TIME]. Est restoration: [DATE] by [TIME]. Weather can affect shutoff & restoration times. Meter list: [pge.bz/12345]. Info & Other languages: pge.com/pspsupdates Reply w/ “1” to verify receipt.
EMAIL (SINGLE PREM)
SUBJECT: PSPS Outage Watch issued for [DATE]
HEADER LINKS:
HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Watch
Due to current weather forecasts, your area is currently under a Watch for a Public Safety Power Shutoff. Current weather forecasts, including high winds and dry conditions, may require us to turn off your power to help prevent a wildfire.
ADDRESS: [ADDRESS, CITY, STATE, COUNTY]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.
We expect weather to improve by [TIME] on [DAY], [DATE]. After weather has improved, we will inspect equipment before restoring power.
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME].
Restoration time may change depending on weather and equipment damage.
We recommend all customers plan for an extended outage. We will provide daily updates until the weather risk has passed or power has been restored. This will include a Warning alert if we have determined it is necessary to turn off your power. Weather forecasts change frequently. Shutoff forecasts will be most accurate the day of the potential outage. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
29 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customers
EMAIL (SINGLE PREM) CONT.
If this is not the correct email address for [ADDRESS], please call 1-866-743-6589. For more information visit pge.com/pspsupdates or call 1-800-743-5002 RESOURCES TO HELP YOU PREPARE:
• Do you or someone in your household have a health condition where a loss of power could impact your safety or wellbeing? Additional help may be available at pge.com/afn. • To view city/county level information, visit pge.com/pspsupdates. • To look up additional addresses that may be affected, visit pge.com/addresslookup. • To view a general area map of the potential outage area, visit pge.com/pspsmaps. • Get outage tips and a sample emergency plan at pge.com/outageprep. • For generator safety tips, visit pge.com/generatorsafety. • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed powerline, assume it is energized and extremely dangerous. Report immediately by calling 911.
Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
30 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customers
EMAIL (MULTI PREM)
SUBJECT: PSPS Outage Watch issued for [DATE]
HEADER LINKS:
HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Watch
Due to current weather forecasts, your area is currently under a Watch for a Public Safety Power Shutoff. Current weather forecasts, including high winds and dry conditions, may require us to turn off your power to help prevent a wildfire.
NUMBER OF METERS AFFECTED: [NUMBER of SPIDs FOR MULTI PREM] **Due to email size limits a maximum of 50 meter locations is shown** [VIEW ALL AFFECTED LOCATIONS/DOWNLOAD A LIST OF ALL AFFECTED LOCATIONS]
1. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage.
2. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage. (Repeat for first 50 premises that would be affected)
We recommend all customers plan for an extended outage. We will provide daily updates until the weather risk has passed or power has been restored. This will include a Warning alert if we have determined it is necessary to turn off your power. Weather forecasts change frequently. Shutoff forecasts will be most accurate the day of the potential outage.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
31 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customers
EMAIL (MULTI PREM) CONT.
If this is not the correct email address for the addresses provided, please call 1-866-743-6589. For more information visit pge.com/pspsupdates or call 1-800-743-5002.
RESOURCES TO HELP YOU PREPARE:
• Do you or someone in your household have a health condition where a loss of power could impact your safety or wellbeing? Additional help may be available at pge.com/afn. • To view city/county level information, visit pge.com/pspsupdates. • To look up additional addresses that may be affected, visit pge.com/addresslookup. • To view a general area map of the potential outage area, visit pge.com/pspsmaps. • Get outage tips and a sample emergency plan at pge.com/outageprep. • For generator safety tips, visit pge.com/generatorsafety. • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed powerline, assume it is energized and extremely dangerous. Report immediately by calling 911.
Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
32 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
PHONE/VOICE (SINGLE PREM)
This is P G and E calling with an important message. We are issuing an Outage Watch for a Public Safety Power Shutoff. On [DATE], your power MAY be shut off for safety. To hear this message in another language, call 1-833-208-4167. Severe weather MAY require us to turn off power in your area on [DAY, DATE] to help prevent a wildfire. If a shutoff is required, microgrid backup power will be provided to [PREMISE ADDRESS] to shorten your outage time. We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power. For information about microgrids, power for medical or independent living needs, food replacement and more, visit pge.com/pspsupdates or call 1-800-743-5002. If this is not the correct phone number for [PREMISE ADDRESS], call 1-866-743-6589.
Thank you and please stay safe.
PHONE/VOICE (MULTI PREM)
This is P G and E calling with an important message. We are issuing an Outage Watch for a Public Safety Power Shutoff. On [DATE], power MAY be shut off for safety. To hear this message in another language, call 1-833-208-4167.Severe weather MAY require us to turn off power at [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent a wildfire. If a shutoff is required, microgrid backup power will be provided to one or more of your meters to shorten outage times. To get outage details for all of your affected meters, visit [[pge.com/myaddresses]]. Then, enter your phone number [XXX-XXX-XXXX] PLUS 4-digit PIN code [ZZZ] . We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power. For information about microgrids, power for medical or independent living needs, food replacement and more, visit pge.com/pspsupdates or call 1-800-743-5002. If this is not the correct phone number for the addresses provided, call 1-866-743-6589. Thank you and please stay safe. 33 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
IVR LIVE (SINGLE PREM)
This is P G and E calling with an important message. We are issuing an Outage Watch for a Public Safety Power Shutoff. On [DATE], your power MAY be shut off for safety. To continue in English, press 1. Para continuar en Espanol, oprima el numero 3. To continue in Cantonese, press 5. For all other languages, press *. To replay this message at any time, press #. Severe weather MAY require us to turn off power in your area on [DAY, DATE] to help prevent a wildfire. If a shutoff is required, microgrid backup power will be provided to [PREMISE ADDRESS] to shorten your outage time.
ONE OUTAGE
This address will experience an outage of up to 4 hours when microgrid backup power is removed.
OUTAGE START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
TWO OUTAGES
This address will experience two outages of up to 4 hours each, once when microgrid backup power is installed and again when it is removed.
OUTAGE #1 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
OUTAGE #2 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power.
For information about microgrids, power for medical or independent living needs, food replacement and more, visit pge.com/pspsupdates or call 1-800-743-5002. If this is not the correct phone number for [PREMISE ADDRESS], press 2. Press # to repeat this message. Thank you and please stay safe. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
34 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
IVR LIVE (MULTI PREM)
This is P G & E calling with an important message. We are issuing an Outage Watch for a Public Safety Power Shutoff. To continue in English, press 1. Para continuar en Espanol, oprima el numero 3. To continue in Cantonese, press 5. For all other languages press *. To replay this message at any time, press #. Severe weather MAY require us to turn off power at [NUMBER of SPIDs FOR MULTI PREM] of your meters on [ESTIMATED SHUTOFF START DAY] [ESTIMATED SHUTOFF START DATE] to help prevent a wildfire. If a shutoff is required, microgrid backup power will be provided to one or more of your meters to shorten outage times. To get outage details for all of your affected meters, visit pge. com/myaddresses. Then, enter your phone number [XXX-XXX-XXXX] PLUS 4-digit PIN code [ZZZZ] . To repeat instructions, press *. We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power. For information about microgrids, power for medical or independent living needs, food replacement and more, visit pge.com/pspsupdates or call 1-800-743-5002. If this is not the correct phone number for the addresses provided, press 2. Press # to repeat this message. Thank you and please stay safe.
IVR VOICE MESSAGE (SINGLE PREM)
This is P G and E calling with an important message. We are issuing an Outage Watch for a Public Safety Power Shutoff. On [ESTIMATED SHUTOFF START DATE], your power MAY be shut off for safety. To hear this message in another language, call 1-833-208-4167.
Severe weather MAY require us to turn off power in your area on [ESTIMATED SHUTOFF START DAY] [ESTIMATED SHUTOFF START DATE] to help prevent a wildfire. If a shutoff is required, microgrid backup power will be provided to [PREMISE ADDRESS] to shorten your outage time.
ONE OUTAGE
This address will experience an outage of up to 4 hours when microgrid backup power is removed.
OUTAGE START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
35 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
IVR VOICE MESSAGE (SINGLE PREM) CONT.
TWO OUTAGES
This address will experience two outages of up to 4 hours each, once when microgrid backup power is installed and again when it is removed.
OUTAGE #1 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
OUTAGE #2 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
MEDICAL BASELINE
Medical Baseline customers should call 1-800-687-6302 to confirm receipt of this message. We will repeat attempts to reach you and may visit your home if you do not call. Again, please call 1-800- 687-6302.
We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power.
For information about microgrids, power for medical or independent living needs, food replacement and more, visit [[pge.com/pspsupdates]] or call 1-800-743-5002.
If this is not the correct phone number for [PREMISE ADDRESS], call 1-866-743-6589.
Thank you and please stay safe.
36 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
IVR VOICE MESSAGE (MULTI PREM)
This is P G and E calling with an important message. We are issuing an Outage Watch for a Public Safety Power Shutoff. On [ESTIMATED SHUTOFF START DATE], power MAY be shut off for safety. To hear this message in another language, call 1-833-208-4167.
Severe weather MAY require us to turn off power at [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent a wildfire. If a shutoff is required, microgrid backup power will be provided to one or more of your meters to shorten outage times. To get outage details for all of your affected meters, visit [[pge.com/myaddresses]]. Then, enter your phone number [XXX-XXX-XXXX] PLUS 4-digit PIN code [ZZZZ].
MEDICAL BASELINE
Medical Baseline customers should call 1-800-687-6302 to confirm receipt of this message. We will repeat attempts to reach you and may visit your home if you do not call. Again, please call 1-800- 687-6302.
We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power.
For information about microgrids, power for medical or independent living needs, food replacement and more, visit [[pge.com/pspsupdates]] or call 1-800-743-5002.
If this is not the correct phone number for the addresses provided, call 1-866-743-6589.
Thank you and please stay safe.
37 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
TEXT (SINGLE PREM)
PG&E PSPS Outage Watch: [SYSTEM DATE]. Power may be turned off in your area [ESTIMATED SHUTOFF START DATE] to prevent a wildfire. If a shutoff is required, we will provide microgrid backup power to [PREMISE ADDRESS] to shorten your outage time.
ONE OUTAGE
OUTAGE START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
TWO OUTAGES
OUTAGE #1 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
OUTAGE #2 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
MEDICAL BASELINE
Medical Baseline customers must reply.
Microgrid info, other languages and more: pge.com/pspsupdates Reply w/ “1” to verify receipt. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
38 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
TEXT (MULTI PREM)
PG&E PSPS Outage Watch: [SYSTEM DATE]. PG&E may turn off power for safety to [NUMBER of SPIDs FOR MULTI PREM] of your meters on [ESTIMATED MICROGRID INSTALL SHUTOFF START DATE] to prevent a wildfire. If a shutoff is required, we will provide microgrid backup power to one or more of those locations to shorten outage times. Get outage details for all affected meters: [[pge.bz/12345]] Microgrid info, other languages and more: pge.com/pspsupdates Reply w/ “1” to verify receipt.
MEDICAL BASELINE
Medical Baseline customers must reply.
EMAIL (SINGLE PREM)
SUBJECT: PSPS Outage Watch issued for [ESTIMATED SHUTOFF START DAY] [ESTIMATED SHUTOFF START DATE]
HEADER LINKS:
HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Watch
Your area is under a Watch for a Public Safety Power Shutoff. Current weather forecasts, including high winds and dry conditions, may require us to turn off power in your area on [ESTIMATED SHUTOFF START DAY], [ESTIMATED SHUTOFF START DATE] to help prevent a wildfire.
BACKUP POWER WILL BE PROVIDED
If a shutoff is required, microgrid backup power will be provided to your address to shorten your outage time.
ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY] County
39 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
EMAIL (SINGLE PREM) CONT.
If a shutoff is required:
ONE OUTAGE
This address will experience an outage of up to 4 hours when microgrid backup power is removed.
OUTAGE START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
TWO OUTAGES
This address will experience two outages of up to 4 hours each, once when microgrid backup power is installed and again when it is removed.
OUTAGE #1 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
OUTAGE #2 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power.
If this is not the correct email address for [PREMISE ADDRESS], please call 1-866-743-6589. For more information visit [[pge.com/pspsupdates]] or call 1-800-743-5002. 40 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
EMAIL (SINGLE PREM) CONT.
RESOURCES TO HELP YOU PREPARE:
• For a microgrid backup power overview and FAQ, visit pge.com/microgrids. • If you rely on power to operate a medical device or assistive technology for independent living needs, or you experience food loss, additional support may be available. For more information, visit pge.com/disabilityandaging
• To view city/county level information, visit pge.com/pspsupdates. • To look up additional addresses that may be affected, visit pge.com/addresslookup. • To view a general area map of the potential outage area, visit pge.com/pspsmaps. • Get outage tips and a sample emergency plan at pge.com/outageprep. • For generator safety tips, visit pge.com/generatorsafety. • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed power line, assume it is energized and extremely dangerous, and report it immediately by calling 911.
Thank you and please stay safe,
PG&E Customer Service
Message sent at [SYSTEM DATE, SYSTEM TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 41 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
EMAIL (MULTI PREM)
SUBJECT: PSPS Outage Watch issued for [ESTIMATED SHUTOFF START DAY] [ESTIMATED SHUTOFF START DATE]
EMAIL PREVIEW TEXT: High winds and dry conditions may require that we turn off power at your location to help prevent a wildfire.
HEADER LINKS:
HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Watch
Your area is under a Watch for a Public Safety Power Shutoff. Current weather forecasts, including high winds and dry conditions, may require us to turn off power on [ESTIMATED SHUTOFF START DAY], [ESTIMATED SHUTOFF START DATE] to help prevent a wildfire.
BACKUP POWER WILL BE PROVIDED TO ONE OR MORE OF YOUR METERS If a shutoff is required, the list below indicates which of your meters will experience an extended PSPS outage and which will receive microgrid backup power to shorten the outage. Note that there are two types of microgrid backup power. One requires a single outage of up to 4 hours, the other requires two outages of up of 4 hours each.
NUMBER OF METERS AFFECTED: [NUMBER of SPIDs FOR MULTI PREM] **Due to email size limits a maximum of 50 meter locations is shown** [VIEW ALL AFFECTED LOCATIONS/DOWNLOAD A LIST OF ALL AFFECTED LOCATIONS] 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
42 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
EMAIL (MULTI PREM) CONT.
ONE OUTAGE
1. This address will experience an outage of up to 4 hours when microgrid backup power is removed.
ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
OUTAGE START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
2. This address will experience an outage of up to 4 hours when microgrid backup power is removed.
ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
OUTAGE START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
(Repeat for first 50 premises that would be affected)
43 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
EMAIL (MULTI PREM) CONT.
TWO OUTAGES
1. This address will experience two outages of up to 4 hours each, once when microgrid backup power is installed and again when it is removed.
ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
OUTAGE #1 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
OUTAGE #2 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
2. This address will experience two outages of up to 4 hours each, once when microgrid backup power is installed and again when it is removed.
ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
OUTAGE #1 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
OUTAGE #2 START TIME: Sometime between [ESTIMATED MICROGRID REMOVAL SHUTOFF START DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF START DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF START TIME] and [ESTIMATED MICROGRID REMOVAL SHUTOFF END DAY] [ESTIMATED MICROGRID REMOVAL SHUTOFF END DATE] [ESTIMATED MICROGRID REMOVAL SHUTOFF END TIME]
(Repeat for first 50 premises that would be affected)
We will provide daily updates, including an Outage Warning if it becomes necessary to turn off power. If this is not the correct email address for the addresses provided, please call 1-866-743-6589. 44 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Microgrid Watch Notification - General and Medical
Baseline Customers
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
EMAIL (MULTI PREM) CONT.
For more information visit pge.com/pspsupdates or call 1-800-743-5002.
RESOURCES TO HELP YOU PREPARE:
• For a microgrid backup power overview and FAQ, visit pge.com/microgrids. • If you rely on power to operate a medical device or assistive technology for independent living needs, or you experience food loss, additional support may be available. For more information, visit pge.com/disabilityandaging
• To view city/county level information, visit pge.com/pspsupdates. • To look up additional addresses that may be affected, visit pge.com/addresslookup. • To view a general area map of the potential outage area, visit pge.com/pspsmaps. • Get outage tips and a sample emergency plan at pge.com/outageprep. • For generator safety tips, visit pge.com/generatorsafety. • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed power line, assume it is energized and extremely dangerous, and report it immediately by calling 911.
Thank you and please stay safe,
PG&E Customer Service
Message sent at [SYSTEM DATE, SYSTEM TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 45 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Medical Baseline Program Participants
IVR LIVE (SINGLE PREM)
This is PG&E calling Medical Baseline customers with an important message. We are issuing an Outage Warning for a Public Safety Power Shutoff. We WILL turn off power for safety between [TIME] and [TIME ]. To continue in English, press 1. To replay this message at any time, press #. Severe weather WILL require us to turn off power at [PREMISE ] to help prevent a wildfire. WE ESTIMATE THE SHUTOFF WILL BEGIN: [DAY, DATE] between [TIME] and [TIME]. WE ESTIMATE THE POWER WILL RETURN: [DAY], [DATE] by [TIME]. We’ll continue to send updates. For more information, including resources for customers who rely on power for medical or independent living needs, or who need food replacement, visit pge.com/pspsupdates or call 1-800-743-5002. Press # to repeat this message.
Thank you and please stay safe.
IVR LIVE (MULTI PREM)
This is P G and E calling with an important message for Medical Baseline customers. We are issuing an Outage Warning for a Public Safety Power Shutoff. We WILL turn off power between [TIME] and [TIME]. To continue in English, press 1. To replay this message at any time, press #. Severe weather WILL require us to turn off power at [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent a wildfire. We estimate the shutoff at [PREMISE ADDRESS #1] will begin [DAY, DATE] between [TIME] and [TIME]. We estimate power will return: [DAY], [DATE] by [TIME]. We estimate the shutoff at [PREMISE ADDRESS #2] will begin [DAY], [DATE] between [TIME] and [TIME]. We estimate power will return: [DAY], [DATE] by [TIME]. To get shutoff details for all of your affected meters, visit pge.com/myaddresses. On the website, enter your phone number [XXX-XXX-XXXX] PLUS 4-digit PIN code [ZZZZ]. To repeat instructions, press *. We’ll continue to send updates. For more information, including resources for customers who rely on power for medical or independent living needs, or who need food replacement, visit pge.com/pspsupdates or call 1-800-743-5002. Press # to repeat this message. Thank you and please stay safe.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
46 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Medical Baseline Program Participants
IVR VOICE MESSAGE (SINGLE PREM)
This is PG&E calling Medical Basline customers with an important safety message. We are issuing an Outage Warning for a Public Safety Power Shutoff. We WILL turn off power for safety between [TIME] and [TIME]. Your response is required. To hear this message in another language, call 1-833-208-4167. Severe weather WILL require us to turn off power at [PREMISE ADDRESS] to help prevent a wildfire. WE ESTIMATE THE SHUTOFF WILL BEGIN: [DAY] [DATE] between [TIME] and [TIME]. WE ESTIMATE POWER WILL RETURN: [DAY], [DATE] by [TIME]. As a Medical Baseline customer, we ask that you call [X-XXX-XXX-XXXX] to confirm you have received this message. Again, please call 1-800-687-6302. We will continue to attempt to reach you and may visit your home if you do not call. For more information, including resources for customers who rely on power for medical or independent living needs, or who need food replacement, visit pge.com/pspsupdates or call 1-800-743-5002. Thank you and please stay safe.
IVR VOICE MESSAGE (MULTI PREM)
This is PG&E calling Medical Basline customers with an important safety message. We are issuing an Outage Warning for a Public Safety Power Shutoff. We WILL turn off power for safety between [TIME] and [TIME]. Your response is required. To hear this message in another language, call 1-833-208-4167. Severe weather WILL require us to turn off power at [NUMBER of SPIDs FOR MULTI PREM] of your meters to help prevent a wildfire. We estimate the shutoff at [ADDRESS #1] will begin [DAY] [DATE] between [TIME] and [TIME]. We estimate power will return [DAY], [DATE] by [TIME].
TWe estimate the shutoff at [ADDRESS #2] will begin [DAY] [DATE] between [TIME] and [TIME]. We estimate power will return: [DAY], [DATE] by [TIME]. To get shutoff details for all of your affected meters, visit pge.com/myaddresses. On the website, enter your phone number [X-XXX-XXX-XXXX] PLUS 4-digit PIN code [ZZZZ]. As a Medical Baseline customer, we ask that you call 1-800-687-6302 to confirm you have received this message. Again, please call 1-800-687-6302. We will continue to attempt to reach you and may visit your home if you do not call. For more information, including resources for customers who rely on power for medical or independent living needs, or who need food replacement, visit pge.com/pspsupdates or call 1-800-743-5002. Thank you and please stay safe. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
47 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Medical Baseline Program Participants
TEXT (SINGLE PREM)
PG&E PSPS Outage Warning - Medical Baseline Customers [DATE]: We will turn off power for safety at [ADDRESS]. Est shutoff: [DATE] [TIME]-[TIME]. Est restoration: [DATE] by [TIME] depending on weather & damage. More info & other languages: pge.com/pspsupdates Reply w/ “1” to verify receipt.
TEXT (MULTI PREM)
PG&E PSPS Outage Warning – Medical Baseline Customers [DATE]: We will turn off power for safety to [NUMBER of SPIDs FOR MULTI PREM] of your meters. Est shutoff as early as: [DATE] [TIME]-[TIME]. Est restoration: [DATE] by [TIME] depending on weather & damage. Meters:
[pge.bz/12345]. Info&Languages: pge.com/pspsupdates Reply w/ “1” to verify receipt.
EMAIL (SINGLE PREM)
SUBJECT: PSPS Outage Warning: Shutoffs start between [TIME]-[TIME] for safety HEADER LINKS:
HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Warning
To protect public safety, PG&E has upgraded the Public Safety Power Shutoff Watch to a Warning. Current weather forecasts, including high winds and dry conditions, will require us to turn off your power to help prevent a wildfire.
ADDRESS: [ADDRESS, CITY, STATE, COUNTY]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.
We expect weather to improve by [TIME] on [DAY], [DATE]. After weather has improved, we will inspect equipment before restoring power.
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME].
Restoration time may change depending on weather and equipment damage.
We recommend all customers plan for an extended outage. We will provide daily updates until the weather risk has passed or power has been restored.
1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
48 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Medical Baseline Program Participants
EMAIL (SINGLE PREM) CONT.
RESOURCES TO HELP YOU PREPARE:
• If you rely on power to operate a medical device or assistive technology for independent living needs, or you experience food loss, additional support may be available. For more information, visit pge.com/disabilityandaging.
• To view city/county level information, including Community Resource Centers where you can charge devices, visit pge.com/pspsupdates.
• To look up additional addresses that may be affected, visit pge.com/addresslookup. • To view a general area map of the potential outage area, visit pge.com/pspsmaps. • Get outage tips and a sample emergency plan at pge.com/outageprep. • For generator safety tips, visit pge.com/generatorsafety. • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed powerline, assume it is energized and extremely dangerous. Report immediately by calling 911.
Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
49 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Medical Baseline Program Participants
EMAIL (MULTI PREM)
SUBJECT: PSPS Outage Warning: Shutoffs start between [TIME]-[TIME] for safety HEADER LINKS:
HEADLINE: Public Safety Power Shutoff
SUBHEAD: PSPS Outage Warning
To protect public safety, PG&E has upgraded the Public Safety Power Shutoff Watch to a Warning.
Current weather forecasts, including high winds and dry conditions will require us to turn off your power to help prevent a wildfire.
NUMBER OF METERS AFFECTED: [NUMBER of SPIDs FOR MULTI PREM] **Due to email size limits a maximum of 50 meter locations is shown** [VIEW ALL AFFECTED LOCATIONS/DOWNLOAD A LIST OF ALL AFFECTED LOCATIONS]
1. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage.
2. ADDRESS: [PREMISE ADDRESS, CITY, STATE, COUNTY]
METER ID: [METER ID]
SERVICE AGREEMENT: [SERVICE AGREEMENT ID]
ESTIMATED SHUTOFF: [DAY], [DATE] [TIME]-[TIME]
Shutoff times may be delayed if winds arrive later than forecast.
ESTIMATED RESTORATION: [DAY], [DATE] by [TIME]
Restoration time may change depending on weather and equipment damage. (Repeat for first 50 premises that would be affected)
We recommend all customers plan for an extended outage. We will provide daily updates until the weather risk has passed or power has been restored. Weather forecasts change frequently.
For more information visit pge.com/pspsupdates or call 1-800-743-5002. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
50 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 Medical Baseline Program Participants
EMAIL (MULTI PREM) CONT.
RESOURCES TO HELP YOU PREPARE:
• If you rely on power to operate a medical device or assistive technology for independent living needs, or you experience food loss, additional support may be available. For more information, visit pge.com/disabilityandaging.
• To view city/county level information, including Community Resource Centers where you can charge devices, visit pge.com/pspsupdates.
• To look up additional addresses that may be affected, visit pge.com/addresslookup. • To view a general area map of the potential outage area, visit pge.com/pspsmaps. • Get outage tips and a sample emergency plan at pge.com/outageprep. • For generator safety tips, visit pge.com/generatorsafety. • To learn more about Public Safety Power Shutoffs including the criteria used to turn off power, visit pge.com/psps.
• For a 7-day Public Safety Power Shutoff forecast, visit pge.com/pspsweather. • If you see a downed powerline, assume it is energized and extremely dangerous. Report immediately by calling 911.
Thank you,
PG&E Customer Service
Message sent at [DATE, TIME]
NOTE: To protect against spam, some email providers may delay delivery.
Some of the measures included in this email are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 1 2 3 4 5 6 7 8 9
Priority
Notification
PSPS
Watch
PSPS
Warning
Pending
Delay
Cancellation Power
Off
PSPS
Update
Weather
All Clear
Power
Restoration
51 Some of the measures included in this document are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. “PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2024 Pacific Gas and Electric Company. All rights reserved. 11/05/2024 General Customer
PHONE/VOICE (SINGLE PREM)
This is P G and E calling with an important message. We are issuing an Outage Warning for a Public Safety Power Shutoff. We WILL turn off power for safety between [TIME] and [TIME]. To hear this message in another language call 1-833-208-4167. Severe weather WILL require us to turn off power at [PREMISE ADDRESS] to help prevent a wildfire. WE ESTIMATE THE SHUTOFF WILL BEGIN: [DAY] [DATE] between [TIME] and [TIME]. WE ESTIMATE POWER WILL RETURN: [DAY], [DATE] by [TIME].