City of San Luis Obispo
Emergency Operations Plan
Transportation Emergency
Air-Surface
Annex D
Developed for:
Keith Aggson
Fire Chief
City of San Luis Obispo
Fire Department
San Luis Obispo, CA.
Developed by:
David L. Mathe
Disaster Leadership and
Preparedness Advisor
Nipomo, CA.
City of San Luis Obispo Annex D
Emergency Operations Plan Transportation Emergency
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FORWARD
Annex D, City of San Luis Obispo Transportation Emergency Management Plan addresses the City of San Luis Obispo's response to a Transportation Emergency of significant proportions. Response measures and procedures concerning the policy and operations of the City of San Luis Obispo Emergency Organization are contained herein.
Coordinated Response
It is recognized that if a major Transportation Emergency impacts the City of San Luis Obispo and is regional in nature, Unified Command will be responsible for coordinating the response.
ICS/SEMS/NIMS
The City of San Luis Obispo has adopted the Incident Command System (ICS), the Standardized Emergency System (SEMS), and the National Incident Management System (NIMS) as the emergency organization and the emergency management system for response to a Transportation Emergency impacting the City of San Luis Obispo.
Unified Incident Command Authority
In the event of a Transportation Emergency, the Fire Chief will assume the position of Unified Incident Commander. In the event the Fire Chief is not available, the following chain of command is provided to identify authorized alternates to fill the City of San Luis Obispo's position as Incident Commander.
No. 1 – The Deputy Fire Chief or On-Duty Battalion Chief No. 2 – The On-Duty Fire Officer as appointed by the Fire Chief No. 3 – The Chief of Police or highest-ranking Police Officer The Unified Incident Commander will:
Alert the San Luis Obispo City Manager as to the severity of the incident.
Emergency Operations Center Leadership
The City Manager is the Emergency Services Director. The Assistant City Manager is the Deputy Emergency Services Director.
Persons with Access and Functional Needs
It is the intent of the City of San Luis Obispo to ensure that Persons with Functional and Access Needs have equal services that are provided to the citizens of San Luis Obispo and are a priority during an emergency.
_________________
Keith Aggson
Fire Chief
City of San Luis Obispo Fire Department
Date: 01/01/2022
City of San Luis Obispo Annex D
Emergency Operations Plan Transportation Emergency
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Transportation
Table of Contents
Section Page
Forward 2
Table of Contents 3
I. Essentials 5
A. Transportation Definitions 5
1. Transportation Emergency 5
2. Types of Transportation 5
B. Initiating Event 6
C. Transportation Plan Activation 6
D. Initial Alerting 6
II. Response 7
A. Emergency Operations Center Locations 7
B. Emergency Operations Center-Levels of Activation 7
C. Emergency Response Levels 7
D. Situation Awareness Reporting 8
E. Situation Reporting Zones 9
F. Situation Zone Responsibilities 9
G. San Luis Obispo County Resources 9
III. Hazard Assessment 10
A. Hazard Assessment 10
1. Potential Threats 10
2. Range of Damage 10
IV. Impacts 10
1. Leadership 10
2. Situation Reporting 11
3. Multiple Casualties 11
4. Hazardous Materials release 11
5. Major Fires 11
6. Evacuation 11
7. Utilities—Natural Gas—Electric—Water—Sanitation 11
8. Transportation System 11
9. Communication Disruptions 11
10. Emergency Public Information 11
11. Security 11
12. Building Inspections 12
V Recovery 12
A. Re-entry 12
B. Demobilization 12
C. Final Report and Activity Log 12
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Emergency Operations Plan Transportation Emergency
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VI. Plan Administration
A. Plan Adoption 13
B. Purpose 13
C. Authorities 13
D. Scope 13
E. Plan Revisions 14
City of San Luis Obispo Annex D
Emergency Operations Plan Transportation Emergency
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I. Essentials
A. Transportation Emergency Definitions
1. Transportation Emergency
A transportation emergency (semi-truck, railway, commercial or private aircraft, school bus, commercial bus, multiple vehicle, or local mass transit), either in the City of San Luis Obispo or threatening the City of San Luis Obispo, of disastrous proportions that causes any one of the following:
Any transportation event that in the opinion of the City of San Luis Obispo City Manager, Fire Chief (or designee) Chief of Police (or designee) warrants the activation of this Plan. Transportation incidents can cause great loss of property or life. Commercial passenger carriers such as trains, airliners, or buses are involved. Multiple vehicle accidents that result in many injuries and fatalities.
2. Types of Transportation
Highways
US 101 is the primary highway route. It carries truck, freight, private cars, and passenger buses through the center of San Luis Obispo.
Highways 1 and 227 are regular truck routes, carries automobile traffic and tour bus traffic.
Railway
The coast route of the Union Pacific Railroad passes through the City of San Luis Obispo carrying several northbound and southbound freight trains every day. AMTRAK service is currently offering northbound and southbound passenger trains daily.
Air Accident
In addition to flights in and out of the San Luis Obispo County Regional Airport McChesney Field, military and commercial aircraft pass over the City of San Luis Obispo on a daily basis.
A major air accident that occurs in a heavily populated residential area can result in considerable loss of life and property.
Damage assessment and relief efforts associated with a major air accident will require support from other local governments, the state and federal governments. Investigators from the National Transportation and Safety Board (NTSB) and the San Luis Obispo County Coroner’s Office will have initial jurisdiction over the accident area and investigations will be completed before the area is released for debris mitigation. The recovery operation may consist of infrastructure restoration, debris removal and disposal.
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Emergency Operations Plan Transportation Emergency
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B. Initiating Event
The Transportation Emergency is the initiating event that alerts the public and the City of San Luis Obispo.
The focal point for reporting a Transportation Emergency is the City of San Luis Obispo’s Emergency Communications Center (dispatch).
C. Plan Activation
If an accident causing a multi-casualty incident, major infrastructure damage, hazardous materials release or major building damage is confirmed secondary to a transportation emergency by the City of San Luis Obispo Emergency Communications Center, the center will contact the Unified Incident Commander for plan activation. If contact with the Unified Incident Commander cannot be made, the Deputy Fire Chief, or on-duty Fire Officer or highest-ranking Police Officer may recommend plan activation.
D. Initial Alerting
Upon Plan activation, the San Luis Obispo Emergency Communications will notify City departments of Plan and Emergency Operations Center activation. EOC mobilization instructions include the on-duty dispatchers will:
Notify the San Luis Obispo City Manager and all department heads and have them report to the City’s Emergency Operations Center.
Alert all off-duty police, fire and public works personnel and have them report to assigned work areas.
Poll police and fire units and stations for damage assessment and available resources. Alert on-duty police and fire units and instruct them to begin Situation Reporting in the Situation Reporting Zones (SRZ).
II. Response
A. Emergency Operations Center Locations:
The following are the EOC locations for an emergency event. (Note: These locations may be adjusted or changed depending on the specific circumstances of the event).
EMERGENCY OPERATIONS CENTER (EOC)
Primary: San Luis Obispo City Fire Department
2160 Santa Barbara Ave.
San Luis Obispo, CA 93401
Secondary: Ludwick Community Center
864 Santa Rosa Street
San Luis Obispo, CA 93401
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B. Emergency Operations Center – Levels of Activation
The number of City staff at the EOC will depend on the level of activation. The person authorizing the activation of the EOC will determine the Level of Activation. The Emergency Services Director may change the activation level throughout the emergency as needed. The levels of activation are:
EOC LEVEL 1
A major disaster where local resources are overwhelmed. State and/or federal resources are required. A local emergency and a state of emergency will be proclaimed. A Presidential Declaration of Emergency or major disaster will be requested. The EOC will be staffed to the highest number of personnel possible or necessary.
EOC LEVEL 2
A moderate to severe emergency wherein local resources are not adequate and mutual aid may be required on a regional or even statewide basis. A local emergency and a state of emergency may be proclaimed by City Council and/or County. The EOC will be moderately staffed. EOC LEVEL 3
A minor to moderate incident wherein local resources is adequate and available. A local emergency may or may not be declared. The EOC will be minimally staffed.
Note: Upon activation of the City of San Luis Obispo’s Emergency Operations Center, contact will be established with the County of San Luis Obispo Office of Emergency Services.
C. Emergency Response Levels
Emergency response for Transportation Emergency emergencies is broken down into three levels:
Level 1, Severe Emergency:
Total recall of all off-duty police, fire department personnel, and request the San Luis Obispo City Manager and all department heads report to the City’s Emergency Operations Center. Level 2, Escalating Emergency:
Increased number of incidents due to the Transportation Emergency. On-duty crews cannot keep up with calls however, the incident can be handled by calling out all off-duty public works department employees and with the assistance of on-duty fire and police units. Level 3, Non-Emergency:
Always in effect day-to-day routine operations. On-duty crews can handle all calls.
D. Situation Awareness Reporting
1. General
The priority upon Plan activation is situation reporting: the process of getting a complete and comprehensive picture of the damages caused by the event. Immediately after a Transportation Emergency, situation reporting may be minimal. It is recognized that complete damage intelligence may take several hours get a complete citywide assessment. Continuing situation reporting is critically important and is the foundation on which EOC/field actions are based. Every effort must be made to immediately initiate a field survey within a Situation Reporting Zone (SRZ)
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and to gather the best available information. Report that information to the City of San Luis Obispo EOC as soon as possible. Situation Reports may become available from the other sources, i.e.:
General Public
News and social media
San Luis Obispo County Emergency Communications Center San Luis Obispo Office of Emergency Services
City of San Luis Obispo Radio equipped field units
Caltrans
California Highway Patrol
SEMPRA (formerly known as Southern California Gas Company) Area Medical Centers
San Luis Coastal Unified School District
Pacific Gas and Electric (PG&E)
The individual field Situation Reporting Groups within the Operations Section will conduct a field survey of an assigned area or Situation Reporting Zone (SRZ). Early reports may include the following:
Rescue needs (estimated number trapped)
Serious mass injuries (estimated number)
Deceased (estimated number)
Damaging Transportation Emergency
Serious hazardous material spills
Any other critical emergency or situation observed as a result of a transportation emergency.
E. Situation Reporting Zones
In the event of a damaging event, the City of San Luis Obispo has been organized into four Situation Reporting Zones (SRZ’s). They are described as follows:
Zone 1: CENTRAL: is that area to the North of the intersection of Broad Street and Perkins Lane, West of the Union Pacific railroad, South of Mill Street from Broad St. to Pepper Street and East of Highway 101 from Madonna Road to Broad Street.
Zone 2: NORTH: Is that area to the North of Mill St. from Broad Street to Pepper Street and North of Monterey Street from Pepper Street to Fox Hollow Road exit off Highway 101.
Zone 3: WEST: is that area that is West of Broad Street and South of the Intersection of S Higuera Street and Bridge St.
Zone 4: EAST: is that area that is South of the intersection of Broad Street and Perkins Lane, East of the intersection of Tank Farm Road and Santa Fe Road and East of the Union Pacific railroad from the Meeting of Lawrence Drive and Garibaldi Avenue and South of Monterey Street Note: Where no damage occurs within an SRZ, “no damage” reports are still required to insure complete damage intelligence.
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Emergency Operations Plan Transportation Emergency
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F. Situation Zone Responsibilities
DEPARTMENT RESPONSIBILITY
Police Department Citywide primary survey for damages
Fire Department Citywide survey for damage, rescue, injuries, and fire Public Works Citywide survey for streets, facilities and, parks damage Information Technology Citywide survey for communication and broadband damage
Community Development Citywide survey of critical facilities for damage, structural damage, and posting of unsafe buildings
Utilities Citywide survey of freshwater and waste disposal systems damages.
PG & E Utilities Survey for condition of their infrastructure SLO Coastal Unified School District Survey for condition of their facility and personnel Caltrans Jurisdictional survey for State highways
G. San Luis Obispo County Resources
The Office of Emergency Services (OES) coordinates all requests for assistance for San Luis Obispo County (beyond mutual aid agreements established for fire, law, medical, or public works resources). To request assistance from San Luis Obispo County, contact the Duty Officer at 805.781.1144.
The American Red Cross works together with the Care and Shelter Branch to identify and establish evacuation and general population shelter sites. In most cases the Care and Shelter Branch provides a supporting role to the American Red Cross.
III. Hazard Assessment
The City of San Luis Obispo Hazard Identification and Analysis process used the FEMA Threat and Hazard Identification and Risk Assessment Guide.
General Agency Responsibilities
Listed below is a general assessment that may result from a damaging Transportation. The exact circumstances of a Transportation event may dictate some flexibility and adjustments.
A. Hazard Assessment
1. Potential Threats
The potential for a transportation emergency in the City of San Luis Obispo always exists. Transportation emergencies are the primary areas of concern of this annex. The potential exists for a transportation emergency that could quickly over-run the capabilities of both the City of San Luis Obispo’s and other local government fire departments.
2. Potential Range of Impacts
Many Transportation emergencies cause little or no damage.
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IV. Potential Impacts
The following potential impacts that may be triggered as a result of a transportation emergency impacting this City of San Luis Obispo include:
1. Leadership
2. Situation Reporting
3. Multiple Casualties
4. Hazardous Materials Release
5. Major Fire
6. Evacuation
7. Utilities-Natural Gas-Electric-Water-Sanitation Security
8. Transportation Systems
9. Communication Disruption
10. Emergency Public Information
11. Security
12. Building Inspection
1. Leadership
The strain on local government and its emergency response organization to lead and coordinate the response to a transportation emergency could be immediate, severe, and overwhelming.
Out-of-county assistance from state, federal, mutual aid and private agencies may not be needed in anything but the most extreme situations.
2. Situation Reporting
An overall assessment and prioritization of emergencies/hazards through a centralized means of situation reporting will be one of the first critical actions.
3. Multiple Casualties
See Annex C, Multiple Casualty Incident of this Plan for additional information.
4. Hazardous Materials Releases:
Refer to Annex B, Hazardous Materials Annex for additional information.
5. Major Fires:
Refer to Annex E, Fire Annex for additional information.
6. Evacuation
A Transportation emergency could require evacuations on a very limited basis.
7. Utilities--Natural Gas-Electric-Water-Sanitation
Normal utility systems may fail or be disrupted for short periods of time because of a transportation emergency.
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Emergency Operations Plan Transportation Emergency
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8. Transportation Systems
A transportation emergency could disrupt normal transportation systems, causing severe traffic management problems as well as delays to response, evacuation, and logistical support.
9. Communication Disruptions
A transportation emergency may temporarily interrupt limited portions of the telephone system in the immediate area. Most of the telephone system will remain in service.
10. Emergency Public Information
During a transportation emergency, the public will need basic emergency public information. This information will be provided by the City of San Luis Obispo's Public Information Officer via:
SLO County OES Alert Sense
Emergency Broadcast Messages over the Emergency Alerting System (EAS) Social Media
AM/FM Radio Stations
Local network television
11. Security
Access into and out of the most highly damaged areas, mostly to ensure public safety, will be a major consideration for law enforcement agencies.
12. Building Inspections
Building inspections may be required.
IV. Recovery
The City of San Luis Obispo has a Recovery Plan, in the City of San Luis Obispo’s Emergency Operations Plan. The following points are a short overview of items covered in more detail in that document.
A. Re-entry
During transition into a recovery phase, areas affected by the transportation emergency should be inspected to determine if they are safe for public re-entry. Based on joint concurrence by the Unified Command Staff, state or federal representatives, re-entry will be authorized, and an EAS message to that effect will be issued.
B. Demobilization
When response agencies are nearing completion of the last remaining life-safety Protective Action Missions, and when the Emergency Services Director (San Luis Obispo City Manager) or the Deputy Emergency Services Director (Assistant City Manager) determines that the event has entered a recovery phase, the command staff should develop a formal demobilization plan. Consideration should also be given to assigning appropriate agencies to conduct short term recovery operations.
The City of San Luis Obispo Emergency Operations Center should be downgraded as an Emergency Operations Center. The Emergency Operations Center will then become a Recovery Operations Center
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(ROC). It is desirable to attempt to restore departmentsto their normal working routine and environment as soon as possible. The Unified Command Staff, as well as other City of San Luis Obispo departments, will be heavily involved in short and long-term recovery operations.
C. Final Report and Activity Log
All department heads from the City of San Luis Obispo departments involved in the transportation emergency response will be required to complete a narrative report and a master activity log. The narrative report briefly describes the primary responsibility, the protective action missions performed and the total staff hours of involvement by the agency during the emergency phase of the transportation emergency. The master activity log documents names and times of agency personnel involved in a mission, equipment and supplies used, and any contracts with a private vendor to support emergency operations. Most of this information can be extrapolated from individual activity logs used by team leaders during the emergency (ICS 214, EOC messages, EOC activity logs). A copy of the narrative report and activity logs should be forwarded to the Plans Section as soon as possible and will be part of the official record of the transportation emergency disaster.
VI. Plan Administration
A. Plan Adoption
This is the official San Luis Obispo City Plan for Responding to a Transportation Emergency occurring in, or threatening, the City of San Luis Obispo. The Plan's responsibilities and authorities are effective as indicated below.
B. Purpose
The purpose of this Plan is to establish the City of San Luis Obispo's response organization, Leadership authority, responsibilities, functions, and interactions required to mitigate the effects of a Transportation Emergency affecting the City of San Luis Obispo. The priority of emergency response to a damaging event shall be to minimize loss of life and property. The Plan is designed to unify all response agencies under the Incident Command System (ICS) in order to best utilize joint resources and more effectively minimize damage to life and property caused by the effects of a Transportation Emergency.
C. Authorities
See the Plan Summary, for a listing of all authorities and references.
D. Scope
1. Relationship with Other Plans
This Plan, a component of the City of San Luis Obispo’s Emergency Operations Plan, is primarily intended to serve as a stand-alone Transportation Emergency Response Plan. Procedures within this Plan address emergency response and short-term recovery. The City of San Luis Obispo Transportation Emergency Plan is compatible with federal, county and state emergency response plans. Should this type of event come about as the result of another disaster, that Disaster Plan will supersede this Plan.
City of San Luis Obispo Annex D
Emergency Operations Plan Transportation Emergency
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2. Jurisdictional Factors
This plan encompasses the City of San Luis Obispo jurisdictional limits. Copies of this Plan have been sent to the San Luis Obispo County Office of Emergency Services, incorporated cities, San Luis Coastal Unified School District, and locally based federal, state and military institutions for informational and coordination purposes.
E. Revision Page
This Section is for Plan Holders to record the posting of each Official Plan Revision made by the City of San Luis Obispo. Please enter the revision number, the pages, the date the revision was posted, and the name of the person posting the revision.
The format for numbering revisions shall be a sequential number followed by the last two digits of the current calendar year (e.g., #1-15, #2-15, and so on). New sequential revision numbers will begin each January 1.
Revision # Revision Title Page Number Revised Date Name 1-22 2022 Emergency Plan Update None 01/01/2022 Aggson
City of San Luis Obispo
Emergency Operations Plan
Major Fire
ANNEX E
Developed for:
Keith Aggson
Fire Chief
City of San Luis Obispo
Fire Department
San Luis Obispo, CA.
Developed by:
David L. Mathe
Emergency Leadership and
Preparedness Advisor
Nipomo, CA.
City of San Luis Obispo Annex E
Emergency Operations Plan Fire
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FORWARD
Annex E, City of San Luis Obispo Fire Emergency Management Plan addresses the City of San Luis Obispo’s response to a fire. Preparedness measures and procedures concerning the policy and operations of the City of San Luis Obispo Emergency Organization are contained herein.
Coordinated Response
It is recognized that if a major fire impacts the City of San Luis Obispo and is regional in nature, Unified Command will be responsible for coordinating the response.
ICS/SEMS/NIMS
The City of San Luis Obispo has adopted the Incident Command System (ICS), the Standardized Emergency System (SEMS), and the National Incident Management System (NIMS) as the emergency organization and the emergency management system for response to a damaging fire impacting the City of San Luis Obispo.
Unified Incident Command Authority
In the event of a major fire, the Fire Chief will assume the position of Unified Incident Commander. In the event the Fire Chief is not available, the following chain of command is provided to identify authorized alternates to fill the City of San Luis Obispo’s position as Incident Commander.
No. 1 – The Deputy Fire Chief or On-Duty Fire Battalion Chief No. 2 – The On-Duty Fire Battalion Chief
No. 3 – The On-Duty Fire Officer as appointed by the Fire Chief The Unified Incident Commander will:
Alert the San Luis Obispo City Manager as to the severity of the incident.
Emergency Operations Center Leadership
The City Manager is the Emergency Services Director. The Assistant City Manager is the Deputy Emergency Services Director, and the Deputy City Manager is the alternate.
Persons with Access and Functional Needs
It is the intent of the City of San Luis Obispo to ensure that Persons with Functional and Access Needs have equal services that are provided to the citizens of San Luis Obispo and are a priority during an emergency.
_______________________
Keith Aggson
Fire Chief
City of San Luis Obispo Fire Department
Date: 01/01/2022
City of San Luis Obispo Annex E
Emergency Operations Plan Fire
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Table of Contents
Section Page
Forward 2
Table of Contents 3
I. Essentials 5
A. Initiating Event 5
B. Fire Plan Activation 5
C. Initial Alerting 5
II. Response 6
A. Emergency Operations Center Locations 6
B. Emergency Operations Center-Levels of Activation 6
C. Emergency Response Levels 7
D. Situation Awareness Reporting 7
E. Situation Reporting Zones 8
F. Situation Zone Responsibilities 9
G. San Luis Obispo County Resources 9
III. Hazard Assessment 10
A. Hazard Assessment 10
IV. Potential Impacts 11
1. Leadership 11
2. Situation Reporting 11
3. Hazardous Materials 12
4. Evacuation 12
5. Utilities: Natural Gas—Electric—Water—Sanitation 12
6. Transportation System 12
7. Communication Disruptions 12
8. Emergency Public Information 13
9. Security 13
10. Donation Management 13
11. Care and Shelter 13
V. Emergency Recovery 14
A. Re-entry 14
B. Demobilization 14
C. Final Report and Activity Log 14
VI. Plan Administration 15
A. Plan Adoption 15
B. Purpose 15
C. Authorities 15
D. Scope 15
E. Plan Revisions 16
City of San Luis Obispo Annex E
Emergency Operations Plan Fire
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I. Essentials
A. Initiating Event
A major fire is the initiating event that alerts the public and the City of San Luis Obispo. The focal point for reporting initial fire damage is the City of San Luis Obispo’s Emergency Communication Center (dispatch).
B. Fire Plan Activation
It is the policy of the City of San Luis Obispo that a major fire, as referenced in this Plan, and in the judgment of the City Manager, Fire Chief or Police Chief, or their designee, warrants activation of this plan.
If a major fire is confirmed the City of San Luis Obispo Emergency Communications Center will contact the Unified Incident Commander and be advised of the situation (including initial damage reports) by the City of San Luis Obispo Emergency Communications Center.
If contact with the Unified Incident Commander or any authorized alternate cannot be made, the Deputy Fire Chief, on-duty Battalion Fire Chief or highest-ranking Police Officer may recommend Plan activation.
Unified Command will provide leadership of a Fire with the Fire Chief, Deputy Fire Chief or on duty Battalion Chief providing guidance to the Unified Command Staff.
C. Initial Alerting
Upon Plan activation, the San Luis Obispo Emergency Communications will notify City departments of Plan and Emergency Operations Center activation. EOC mobilization instructions by the on-duty dispatchers will:
Notify the San Luis Obispo City Manager and all Department Heads to report to the City’s Emergency Operations Center.
Alert all off-duty fire, police and public works personnel and have them report to assigned work areas.
II. Response
A. Emergency Operations Center Locations:
The following are the EOC locations for an emergency event. (Note: These locations may be adjusted or changed depending on the specific circumstances of event).
EMERGENCY OPERATIONS CENTER (EOC)
Primary: San Luis Obispo City Fire Department
2160 Santa Barbara Ave.
San Luis Obispo, CA 93401
Secondary: Ludwick Community Center
864 Santa Rosa Street
City of San Luis Obispo Annex E
Emergency Operations Plan Fire
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San Luis Obispo, CA 93401
B. Emergency Operations Center – Levels of Activation
The number of City staff at the EOC will depend on the level of activation. The person authorizing the activation of the EOC will determine the Level of Activation. The Emergency Services Director can, and should, change the activation level throughout the emergency as needed. The levels of activation are:
EOC LEVEL I
A major disaster wherein local resources are overwhelmed. State and/or federal resources are required. A local emergency and a state of emergency will be proclaimed. A Presidential Declaration of Emergency or major disaster will be requested. The EOC will be staffed to the highest number of personnel possible or necessary.
EOC LEVEL II
A moderate to severe emergency wherein local resources are not adequate and mutual aid may be required on a regional or even statewide basis. A local emergency and a state of emergency may be proclaimed by City Council and/or County. The EOC will be moderately staffed. EOC LEVEL III
A minor to moderate incident wherein local resources is adequate and available. A local emergency may or may not be declared. The EOC will be minimally staffed.
Note: Upon activation of the City of San Luis Obispo’s Emergency Operations Center contact will be established with the County of San Luis Obispo’s Emergency Operations Center.
C. Emergency Response Levels
Emergency response for fire emergencies is broken down into three levels:
Level 1, Severe Emergency: Total recall of all off-duty fire department, police, public works personnel, and request the San Luis Obispo City Manager and all department heads report to the City’s Emergency Operations Center.
Level 2, Escalating Emergency: Increased number of incidents due to a major fire. On-duty crews cannot keep up with calls. The incident can be handled by calling out all off-duty Fire Department employees and with the assistance on-duty fire and police units. Level 3, Non-Emergency: Always in effect day-to-day routine operations; on-duty crews can handle all calls.
D. Situation Awareness Reporting
City of San Luis Obispo Annex E
Emergency Operations Plan Fire
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1. General
The priority upon plan activation is situation reporting: the process of getting a complete and comprehensive picture of the damages caused by the event. Immediately after a major fire, situation reporting may be minimal. It is recognized that complete damage intelligence may take several hours to several days to get a complete citywide assessment. Continuing situation reporting is critically important and is the foundation on which EOC/field actions are based. Every effort must be made to immediately initiate a field survey within the affected Situation Reporting Zone(s) and to gather the best available information, and report that information through channels to the City of San Luis Obispo EOC as soon as possible. Situation Reports may become available from the other sources, i.e.:
General Public
News and social media
San Luis Obispo City Emergency Communications Center
San Luis Obispo County Office of Emergency Services
City of San Luis Obispo Radio equipped field units
Caltrans
California Highway Patrol
SEMPRA (formerly known as Southern California Gas Company) San Luis Coastal Unified School District
Pacific Gas and Electric (PG&E)
Area Medical Centers
The individual field Situation-Reporting Groups within the Operations Section will conduct a field survey of an area or affected Situation-Reporting Zone. Early reports would include the following:
Rescue and evacuation needs (estimated number trapped) Serious mass burn/inhalation injuries (estimated number) Deceased (estimated number)
Fire spread, location, and travel
Current fire behavior and weather observed
Any other critical emergency/problem observed
E. Situation Reporting Zones
In the event of a damaging major event, the City of San Luis Obispo has been organized into three Situation Reporting Zones (SRZ's). They are described as follows:
Zone 1: CENTRAL: is that area to the North of the intersection of Broad Street and Perkins Lane, West of the Union Pacific railroad, South of Mill Street from Broad St. to Pepper Street and East of Highway 101 from Madonna Road to Broad Street.
Zone 2: NORTH: Is that area to the North of Mill St. from Broad Street to Pepper Street and North of Monterey Street from Pepper Street to Fox Hollow Road exit off Highway 101.
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Emergency Operations Plan Fire
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Zone 3: WEST: is that area that is West of Broad Street and South of the Intersection of S Higuera Street and Bridge St.
Zone 4: EAST: is that area that is South of the intersection of Broad Street and Perkins Lane, East of the intersection of Tank Farm Road and Santa Fe Road and East of the Union Pacific railroad from the Meeting of Lawrence Drive and Garibaldi Avenue and South of Monterey Street Note: Where no damage occurs within an SRZ, “no damage” reports are still required to insure complete damage intelligence.
F. Situation Zone Responsibilities
DEPARTMENT RESPONSIBILITY
Police Department Citywide survey for all encampments, and evacuation needs
Fire Department Citywide survey fire spread, rescue and evacuation needs Public Works Citywide survey for streets, facilities and, parks damage Information Technology Citywide survey for communication and broadband damage Community Development Citywide survey of critical facilities for damage, structural damage, and posting of unsafe buildings
Utilities Citywide survey of freshwater and waste disposal systems PG&E Utilities Survey for condition of their infrastructure SLO Coastal Unified School District Survey for condition of their facilities and personnel Caltrans Jurisdictional survey for State highways
G. San Luis Obispo County Office of Emergency Management The Office of Emergency Services (OES) coordinates all requests for assistance from San Luis Obispo County (beyond mutual aid agreements established for fire, law, medical, or public works resources). To request assistance from San Luis Obispo County, contact the Duty Officer at 805.781.1144.
NOTE: Incident fire resources will be ordered by the Incident Commander through SLO dispatch through CAL FIRE SLU Emergency Command Center. Non-fire resources may be ordered through SLO County OES.
The American Red Cross works together with the Care and Shelter Branch to identify and establish evacuation and general population shelter sites. In most cases the Care and Shelter Branch provides a supporting role to the American Red Cross.
III. Hazard Assessment
The City of San Luis Obispo Hazard Identification and Analysis process used the FEMA Threat and Hazard Identification and Risk Assessment Guide.
General Agency Responsibilities
City of San Luis Obispo Annex E
Emergency Operations Plan Fire
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Listed below are the potential emergencies or problems resulting from a damaging fire. The exact circumstances of the event may dictate some flexibility and adjustments.
A. Hazard Assessment
1. Potential Threats
The potential for a major fire in the City of San Luis Obispo always exists. Residential, commercial, and wildland-urban interface, along with transportation fires are the primary areas of concern.
The City of San Luis Obispo’s geographic location with surrounding open space pose a wildlandurban interface threat to the community. There are several areas in the community where homes and businesses are built closely together, providing difficult access and with very little defensible space. In addition, the construction of many of these buildings, often wood-frame with wood siding, offer significant fuel to a wind or topographically driven fire.
Some multi-family residential and commercial buildings lack modern fire protection systems and given their construction type could pose challenges for the Fire Department. A significant number of very large buildings can be found in the commercial and industrial areas of the City of San Luis Obispo. As a result, the potential exists for a fire that could quickly over-run the capabilities of both the City of San Luis Obispo’s and other local government fire departments.
2. Potential Range of Impacts
Structure fires and wildland-urban interface fires could have a significant fiscal impact on the City of San Luis Obispo.
IV. Potential Impacts
This Section does not presume to predict the full range and depth of fire impacts. The following potential emergencies that may be caused as a result of a light to heavy damage fire impacting this City of San Luis Obispo include:
1. Leadership
2. Situation Reporting
3. Hazardous Materials
4. Evacuation
5. Utilities: Natural Gas, Electric, Water, Sanitation
6. Transportation Systems
7. Communication Disruptions
8. Emergency Public Information
9. Security
10. Hazardous Materials
10. Donation Management
11. Care and Shelter
These impacts are discussed in detail below are a basis for response to a major fire. This Plan does not presume to predict the full range and depth of fire consequences. It does, however, attempt to reflect
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the most accurate estimate of the nature of impactsresulting from a majorfire occurring in, or threatening the City of San Luis Obispo.
1. Leadership
The strain on local government and its emergency response organization to command and coordinate the response to a fire could be immediate, severe, and overwhelming. Automatic and in county Mutual Aid assistance will be provided via the San Luis Obispo County Mutual Aid Manual procedures. This includes all types of engine, dozer, handcrew, air resources and the San Luis County XSL Type 3 Incident Management Team. Initial out of county Mutual Aid assistance will occur in <12 hours. Full assistance from out of county departments may not arrive until well after the first 24 hours.
2. Situation-Reporting
A major fire may initiate many other types of emergencies and damages simultaneously over a widespread area.
An overall assessment and prioritization of emergencies through a centralized means of situation reporting will be one of the first critical actions taken by the City of San Luis Obispo.
On-duty radio-equipped public safety and public works units may be the only means available to provide an initial survey of field areas and report damage information back to the City of San Luis Obispo’s Emergency Communications Center.
3. Hazardous Materials Releases:
Refer to Annex B, Hazardous Materials Annex for additional information.
4. Evacuation
Coordinated evacuation of all occupants is priority followed by primary and secondary searches during building fire
Coordinated evacuation of effected areas may occur during a wildland fire
5. Utilities: Natural Gas, Electricity, Water, Sanitation Normal utility systems may fail or be disrupted for short periods of time because of a fire. Loss of electrical power would primarily be from breakage of overhead wires caused by fire damage to the power poles and lines.
Leaks and breaks along main distribution lines may also occur, caused by the heavy flows required for firefighting operations.
Heavy demand on pump stations and storage facilities can be anticipated.
6. Transportation Systems
A major fire could disrupt normal transportation systems.
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7. Communication Disruptions
A major fire may disable portions of the telephone system. Telephone equipment, both hard wired and cell sites, could be adversely affected, primarily by overloading by physical damage and condition of equipment. Essential service lines will most likely survive and can typically be relied upon in implementing this Plan.
8. Emergency Public Information
During a major fire, the public will need basic emergency public information. This information will be provided by the City of San Luis Obispo's Public Information Officer via:
SLO County OES Alert Sense
Emergency Broadcast Messages over the Emergency Alerting System (EAS) Social Media
Broadcast and Radio Media
9. Security
Access into and out of the most highly damaged areas, mostly to ensure public safety, will be a major consideration for law enforcement and public works departments.
10. Donation Management
The local Salvation Army and/or Faith Based Organization may aid in receiving, inventorying, and distributing volunteer donations of food, clothing, water, etc.
11. Care and Shelter
Some displaced persons may be self-sufficient in nature; however evacuation shelters may be necessary.
V. Emergency Recovery
The City of San Luis Obispo has a Recovery Plan, part 4, of the City of San Luis Obispo’s Emergency Operations Plan. The following points are a short overview of items covered in more detail in that document.
A. Re-Entry
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During transition into a recovery phase, areas affected by the fire should be inspected to determine if they are safe for public re-entry. Based on joint concurrence by the Unified Command Staff, state or federal representatives, re-entry will be authorized, and an EAS message to that effect will be issued.
B. Demobilization
When response departments are nearing completion of the last remaining life-safety Protective Action Missions, and when the Emergency Services Director (San Luis Obispo City Manager) or the Deputy Emergency Services Director (Assistant City Manager) determines that the disaster has entered a recovery phase, the command staff should develop a formal demobilization plan. Consideration should also be given to assigning appropriate departments to conduct short term recovery operations (e.g., debris removal, restoration of critical facilities, utilities, and communications, and tending to the needs of the homeless and displaced, etc.)
The City of San Luis Obispo Emergency Operations Center should be downgraded as an Emergency Operations Center. The Emergency Operations Center will then become a Recovery Operations Center (ROC). It is desirable to attempt to restore departmentsto their normal working routine and environment as soon as possible. The Unified Command Staff, as well as other City of San Luis Obispo departments, will be heavily involved in short and long-term recovery operations.
C. Final Report and Activity Log
All department heads from the City of San Luis Obispo departments involved in the fire response will be required to complete a narrative report and a master activity log. The narrative report briefly describes the primary responsibility, the protective action missions performed and the total staff hours of involvement by the agency during the emergency phase of the fire. The master activity log documents names and times of agency personnel involved in a mission, equipment and supplies used, and any contracts with a private vendor to support emergency operations. Most of this information can be extrapolated from individual activity logs used by team leaders during the emergency (ICS 214, Emergency Operations Center messages, Emergency Operations Center activity logs). A copy of the narrative report and activity logs should be forwarded to the Plans Section as soon as possible and will be part of the official record of the fire disaster.
VI. Plan Administration
A. Plan Adoption
This is the official San Luis Obispo City Plan for Responding to a fire occurring in, or threatening, the City of San Luis Obispo. The Plan's responsibilities and authorities are effective as indicated below.
B. Purpose
The purpose of this Plan is to establish the City of San Luis Obispo's response organization, command authority, responsibilities, functions, and interactions required to mitigate the effects of a fire affecting the City of San Luis Obispo. The priority of emergency response to a damaging event shall be to minimize loss of life and property. The Plan is designed to unify all response departments under the Incident
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Command System (ICS) to best utilize joint resources and more effectively minimize damage to life and property caused by the effects of a fire.
C. Authorities
See the Plan Summary for a listing of all authorities and references.
D. Scope
1. Relationship with Other Plans
This Plan, a component of the City of San Luis Obispo’s Emergency Operations Plan and is primarily intended to serve as a stand-alone Fire Response Plan. Procedures within this Plan address emergency response and short-term recovery. The City of San Luis Obispo Earthquake Plan is compatible with federal, county and state emergency response plans. Should this type of event come about as the result of another disaster, that Disaster Plan will supersede this Plan.
2. Jurisdictional Factors
This plan encompasses the City of San Luis Obispo jurisdictional limits of the City of San Luis Obispo. Copies of this Plan have been sent to the San Luis Obispo County Office of Emergency Management, incorporated cities, San Luis Obispo Unified School District, and locally based federal, state, and military institutions for informational and coordination purposes.
E. Revision Page
This Section is for Plan Holders to record the posting of each Official Plan Revision made by the City of San Luis Obispo. Please enter the revision number, the pages, the date the revision was posted, and the name of the person posting the revision.
Revision # Revision Title Page Number Revised Date Name 1-22 2022 Emergency Plan Update None 01/01/2022 Aggson
City of San Luis Obispo
Emergency Operations Plan
Civil Disturbance-Terrorism-Active Shooter
Annex F
Developed for:
Deanna Cantrell
Police Chief
City of San Luis Obispo
Police Department
San Luis Obispo, CA.
Prepared by:
David L. Mathe
Disaster Leadership and
Preparedness Advisor
Nipomo, CA.
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FORWARD
Annex F, the City of San Luis Obispo Civil Disturbance-Terrorism-Active Shooter Event Emergency Management Plan addresses the City of San Luis Obispo's response to a Civil Disturbance-Terrorism-Active Shooter Event. Response measures and procedures concerning the policy and operations of the City of San Luis Obispo Emergency Organization are contained herein.
Coordinated Response
It is recognized that if a Civil Disturbance-Terrorism-Active Shooter Event impacts the City of San Luis Obispo and is regional in nature, Unified Command will be charged with coordinating the response.
ICS/SEMS/NIMS
The City of San Luis Obispo has adopted the Incident Command System (ICS), the Standardized Emergency System (SEMS), and the National Incident Management System (NIMS) as the emergency organization and the emergency management system for response to a Civil Disturbance-Terrorism-Active Shooter Event.
Unified Incident Command Authority
In the event of a Civil Disturbance-Terrorism-Active Shooter Event, the Police Chief will assume the position of Unified Incident Commander. If the Police Chief is not available, the following chain of command is provided to identify authorized alternates to fill the City of San Luis Obispo's position as Incident Commander.
No. 1 – The On-Duty Senior Law Enforcement
No. 2 – On-Duty Police Officer/Battalion Fire Chief or Deputy Fire Chief No. 3 – The On-Duty highest ranking Police Officer or Fire Officer The Unified Incident Commander will:
Alert the San Luis Obispo City Manager as to the severity of the incident.
Emergency Operations Center Leadership
The City Manager is the Emergency Services Director. The Assistant City Manager is the Deputy Emergency Services Director, and the Deputy City Manager is the alternate.
Persons with Access and Functional Needs
It is the intent of the City of San Luis Obispo to ensure that Persons with Functional and Access Needs have equal services that are provided to the citizens of San Luis Obispo and are a priority.
Rick Scott
Police Chief
City of San Luis Obispo Police Department
Date: 01/01/2022
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Civil Disturbance-Terrorism-Active Shooter Event
Table of Contents
Section Page
Forward 2
Table of Contents 3
I. Essentials 5
A. Definition 5
B. Initiating Event 5
C. Plan Activation 5
D. Initial Alerting 5
II. Response 6
A. Emergency Operations Center Locations 6
B. Emergency Operations Center-Levels of Activation 6
C. Emergency Response Levels 7
D. Situation Awareness Reporting 7
E. Situation Reporting Zones 8
F. Situation Reporting Responsibilities 8
G. San Luis Obispo County Resources 9
III. Incident Support
A. Response to Families and Victims
B. Reunification
C. Family and Victim Support
IV. Hazard Assessment 9
A. Hazard Assessment 9
V. Potential Impacts 9
1. Leadership 10
2. Situation Reporting 10
3. Multiple Casualties 10
4. Fires 10
5. Evacuations 10
6. Utility Disruptions 11
7. Effects on Transportation Systems 11
8. Communication Disruptions 11
9. Emergency Public Information 11
10. Security 11
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VI. Emergency Recovery 12
A. Re-entry 12
B. Demobilization 12
C. Final Report and Activity Log 12
VII. Plan Administration 13
A. Plan Adoption 13
B. Purpose 13
C. Authorities 13
D. Scope 13
E. Revision Page 14
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I. Essentials
High density event-oriented populations occur at various times throughout the year in the City of San Luis Obispo. The prospect of a large concentration of individuals who are of a mindset to cause a civil disturbance is a real possibility. The threat of a civil disturbance from the local population is also a possibility.
The handling of any civil disturbance-terrorism-active shooter is very delicate in nature. Actions in response to a civil disturbance should attempt to prevent an escalation of the situation and to protect people and property. There is a need to constantly evaluate the situation and respond at a level necessary to control or mitigate confrontations.
A. Definitions
Civil Disturbance
According to the Federal Emergency Management Agency (FEMA), civil disturbance is "a civil unrest activity such as a demonstration, riot, or strike that disrupts a community and requires intervention to maintain public safety." Civil disturbance or unrest can cause a variety of subsequent issues such as violence and assault, disorderly conduct, vandalism, or larceny.
Terrorism
FEMA definition of Terrorism: “Terrorism is the use of force or violence against persons or property in violation of the criminal laws of the United States for purposes of intimidation, coercion, or ransom.” High density event-oriented populations occur at various times throughout the year in the City of San Luis Obispo. Individuals who are of a mindset to cause a terrorist event are a real possibility. The threat of a terrorist event from the local population is a possibility.
Active Shooter
The frequency of active shooter incidents has increased in recent years, and these incidents have affected numerous places where citizens congregate, such as schools, workplaces, places of worship, shopping malls, public meetings, and movie theaters. An active shooter is an individual or individuals actively engaged in killing or attempting to kill people. There is no pattern or method to the selection of victims.
Active shooter situations are dynamic and quickly evolve.
B. Initiating Event
A Civil Disturbance-Terrorism-Active Shooter Event is the initiating event that alerts the public the City of San Luis Obispo. The focal point for reporting these types of events is the City of San Luis Obispo Emergency Communications Center (dispatch).
C. Plan Activation
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The policy of the City of San Luis Obispo that a Civil Disturbance-Terrorism-Active Shooter Event, as referenced in this Plan, in the judgment of the City Manager, Police Chief, Fire Chief, or their designee, warrants activation of this plan.
If a civil disturbance, terrorist, or active shooter incident is confirmed and brought to the attention of the City of San Luis Obispo Emergency Communications Center, contact with the Unified Incident Commander (or authorized alternate) should be attempted. If contact is possible, the Unified Incident Commander or alternate would be advised of the situation, including initial damage reports.
If contact with the Unified Incident Commander or any authorized alternate cannot be made, the on-duty highest ranking Police Officer or the Deputy Chief or on Duty Battalion Chief may recommend Plan activation.
D. Initial Alerting
Upon Plan activation, the San Luis Obispo Emergency Communications will notify City departments of Plan and Emergency Operations Center activation. EOC Mobilization instructions for on-duty dispatchers will:
Notify the San Luis Obispo City Manager and all department heads and have them report to the City’s Emergency Operations Center.
Alert all off-duty police and fire personnel and have them report to assigned work areas. Poll police and fire units and stations for available resources. Alert on-duty police and fire units and instruct them to begin Situation Reporting in the Situation Reporting Zones as needed.
II. Response
A. Emergency Operations Center Locations
The following are the EOC locations for an emergency event. (Note: These locations may be adjusted or changed depending on the specific circumstances of the event).
EMERGENCY OPEATIONS CENTER (EOC)
Primary: San Luis Obispo City Fire Department
2160 Santa Barbara Ave.
San Luis Obispo, CA 93401
Secondary: Ludwick Community Center
864 Santa Rosa Street
San Luis Obispo, CA 93401
B. Emergency Operations Center – Levels of Activation
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The number of City staff at the EOC will depend on the level of activation. The person authorizing the activation of the EOC will determine the Level of Activation. The Emergency Services Director or Deputy Emergency Services Director may change the activation level throughout the emergency as needed. The levels of activation are:
EOC LEVEL 1
A major disaster wherein local resources are overwhelmed. State and/or federal resources are required. A local emergency and a state of emergency will be proclaimed. A Presidential Declaration of Emergency or major disaster will be requested. The EOC will be staffed to the highest number of personnel possible or necessary.
EOC LEVEL 2
A moderate to severe emergency wherein local resources are not adequate and mutual aid may be required on a regional or even statewide basis. A local emergency will be proclaimed, and a state of emergency might be proclaimed by City Council or the County. The EOC will be moderately staffed.
EOC LEVEL 3
A minor to moderate incident wherein local resources is adequate and available. A local emergency may or may not be declared. The EOC will be minimally staffed.
Note: Upon activation of the City of San Luis Obispo’s Emergency Operations Center, contact will be established with the County of San Luis Obispo Office of Emergency Services.
C. Emergency Response Levels
Emergency response for a Civil Disturbance-Terrorism-Active Shooter Event is broken down into three levels:
Level 1, Severe Emergency: Total recall of all off-duty police, fire department personnel, and request the San Luis Obispo City Manager and all department heads report to the City’s Emergency Operations Center.
Level 2, Escalating Emergency: Increased number of incidents due to a Civil DisturbanceTerrorism-Active Shooter Event. On-duty crews cannot keep up with calls. The incident can be handled by calling out all off-duty Police Department employees and with the assistance onduty fire and police units. Level 3, Non-Emergency: Always in effect day-to-day routine operations. No excessive incident loads. On-duty crews can handle all calls.
D. Situation Awareness Reporting
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1. General
The priority upon plan activation is situation reporting: the process of receiving a complete and comprehensive picture of the damages caused by the event. Immediately after a Civil DisturbanceTerrorism-Active Shooter Event, situation reporting may be minimal. It is recognized that complete damage intelligence may take several hours to get a complete and stable citywide assessment.
Continuing situation reporting is critically important and is the foundation on which EOC/field actions are based every effort must be made to immediately initiate a field survey within a Situation Reporting Zone (SRZ) and to report that information to the City of San Luis Obispo EOC as soon as possible. Situation Reports may become available from the other sources, i.e.:
General Public
News and social media
San Luis Obispo County Emergency Communications Center San Luis Obispo County Office of Emergency Services
City of San Luis Obispo Radio equipped field units
Caltrans
California Highway Patrol
SEMPRA (formerly known as Southern California Gas Company) San Luis Coastal Unified School District
Pacific Gas and Electric (PG & E)
Ares Medical Centers
The individual field Situation Reporting Groups within the Operations Section will conduct a field survey of an area or Situation Reporting Zone (SRZ). Early reports may include the following:
Rescue needs (estimated number trapped)
Serious mass injuries (estimated number)
Dead (estimated number)
Civil Disturbance-Terrorism-Active Shooter Event damages Any other critical emergency or situation observed
E. Situation Reporting Zones
In the event of an event, the City of San Luis Obispo has been organized into four Situation Reporting Zones (SRZ’s). They are described as follows:
Zone 1: CENTRAL: is that area to the North of the intersection of Broad Street and Perkins Lane, West of the Union Pacific railroad, South of Mill Street from Broad St. to Pepper Street and East of Highway 101 from Madonna Road to Broad Street.
Zone 2: NORTH: Is that area to the North of Mill St. from Broad Street to Pepper Street and North of Monterey Street from Pepper Street to Fox Hollow Road exit off Highway 101.
Zone 3: WEST: is that area that is West of Broad Street and South of the Intersection of S Higuera Street and Bridge St.
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Zone 4: EAST: is that area that is South of the intersection of Broad Street and Perkins Lane, East of the intersection of Tank Farm Road and Santa Fe Road and East of the Union Pacific railroad from the Meeting of Lawrence Drive and Garibaldi Avenue and South of Monterey Street Note: Where no damage occurs within a SRZ, “no damage” reports are still required in order to insure complete damage intelligence.
F. Situation Zone Responsibilities
DEPARTMENT RESPONSIBILITY
Police Department Citywide primary survey for all threats and damages Fire Department Citywide survey for damage, rescue, injuries, and fire Public Works Citywide survey for streets, facilities and, parks damage Information Technology Citywide survey for communication and broadband damage Community Development Citywide survey of critical facilities for damage, structural damage, and posting of unsafe buildings
Utilities Citywide survey of freshwater and waste disposal systems PG & E Utilities Survey for condition of their transmission lines SLO Coastal Unified School District Survey for condition of their facility and personnel Caltrans Jurisdictional survey for State highways
G. San Luis Obispo County Resources
The Office of Emergency Services (OES) coordinates all requests for assistance from San Luis Obispo County (beyond mutual aid agreements established for fire, law, medical, or public works resources). To request assistance from San Luis Obispo County, contact the Duty Officer at 805.781.1144.
NOTE: mutual aid requests for additional law enforcement and special teams will be made through SLO Dispatch to SLO Sheriff Dispatch Center.
The American Red Cross works together with the Care and Shelter Branch to identify and establish evacuation and general population shelter sites. In most cases the Care and Shelter Branch provides a supporting role to the American Red Cross.
III. Incident Support
Once the incident has been stabilized and is no longer a threat, and Law Enforcement have evacuated the wounded, human resources and/or leadership should engage in post-event assessments. Including but not limited to:
Accounting for all individuals at one or more designated assembly points to determine who, if anyone, is missing or potentially injured.
Coordinate with first responders to account for any occupants who were not evacuated.
Determine the best methods for notifying families of individuals affected by the active shooter, including notification of any casualties in coordination with Law Enforcement.
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Establish reunification centers as needed for victim and family support. Provide psychological health care to all responders through initial defusing, debrief and CIDS/PEER support.
Response to Victims and Families
Victim and family support is a critical component to ensuring a successful overall response to a critical incident. It is important to ensure the response is coordinated through each phase including the immediate response, transition process, and post-crisis support in a way that integrates into the investigative and operational response. Coordination with local resources is critical to ensure a smooth provision of services throughout the longevity of the event.
Account and adjust to meet the needs of the victim/family and the dynamics of the situation. Some considerations include (but are not limited to):
Provide clear communication and information
Confirm victim identification
Establish family response management teams
Manage resource coordination
Reunification
Where the immediate reunification of loved ones is not possible, providing family members with timely, accurate, and relevant information is paramount. Having family members wait for long periods of time for information about their loved ones not only adds to their stress and frustration but can also escalate the emotions of the entire group.
When families are reunited, it is critical that there are child release processes in place where minors might be involved (e.g., childcare or discharged patients) to ensure that no child is released to an unauthorized person, even if that person is well-meaning.
Essential steps to help establish trust and provide family members with a sense of control can be accomplished by identifying a safe location separate from distractions and/or media and the general public, but close enough to allow family members to feel connected in proximity to their children/loved ones; Schedule periodic updates even if no additional information is available Be prepared to speak with family members about what to expect when reunited with their loved ones.
Ensure effective communication with those who have language barriers or need other accommodations, such as American Sign Language interpreters for deaf or hard of hearing family members
When reunification is not possible because an individual is missing, injured, or killed, how and when this information is provided to families is critical. Before an emergency, it must determined how, when, and by whom family members/representatives will be informed if their loved one is missing or has been injured or killed. Law Enforcement typically takes the lead on death notifications related to criminal activity. This will
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ensure that families and loved ones receive accurate and timely information in a compassionate way.
While Law Enforcement and medical examiner procedures must be followed, families should receive accurate information as soon as possible. In cases where an individual has been killed, describe the importance of processing the scene for forensic, investigative purposes and to ensure accurate identification of victims. It is best to avoid making promises that cannot be kept with regard to timing of identification and release of victims’ remains. Crisis responders should be on hand to immediately assist family members.
Victim and Family Support
Victims and their families need the availability of a support system. Victim identification is an opportunity for Law Enforcement to interact in a compassionate way with victims, families. Death notification is a major interaction between the family members and Law Enforcement, as well as the management of personal effects, both evidentiary and non-evidentiary.
Identifying victims is a predictable challenge. An incident can result in injured, missing/deceased, walking wounded, and eyewitnesses who may be identified as victims. The victim identification process is likely to be drawn out when victim remains are disfigured, severely damaged, or fragmented. Victim populations tend to be diverse, which creates an opportunity to plan for multi-cultural issues, language barriers, foreign citizens, injured victims and other special populations and those citizens with Functional and Access Needs.
Death notification should be done in teams (Law Enforcement and victim services provider). How these issues and death notification are handled has a major impact on families, as well as their relationship to officials and their perception of respondingagencies.
Management of victim/family response is a challenge. The National Transportation Safety Board estimates that an average of eight to twelve family members for each missing victim will respond to the incident location. Victims and families will begin asking about personal belongings. For the families of the deceased these items assume special significance as they are among the last things their loved ones touched and help maintain a physical connection when it is needed most. The needs of victims and the responsibilities for addressing these needs develop along a continuum to include:
The immediate aftermath
Identify victims and provide initial information and support Transition to services that help stabilize victims and families Develop long-term provision of information and support associated with long investigations and possible prosecutions
IV. Hazard Assessment
The City of San Luis Obispo Hazard Identification and Analysis process used the FEMA Threat and Hazard Identification and Risk Assessment Guide.
General Agency Responsibilities
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Listed below are the potential threats and impact ofsituations resulting from a Civil Disturbance-TerrorismActive Shooter Event. The exact circumstances of the event may dictate some flexibility and adjustments.
A. Hazard Assessment
1. Potential Threats
The threat to the public, Law Enforcement and safety personnel can be severe and bold in nature.
Securing of essential facilities and services is necessary.
2. Potential Impacts
Damage possibilities range from the loss of life, multiple casualties, significant property damage from fire and looting, or the loss of infrastructure (electric and water systems).
Looting and fires can take place as a result of perceived or actual non-intervention by authorities and could take place in both commercial and residential areas of the City of San Luis Obispo. The setting of fires is a common occurrence in these types of events. Major structure fires or conflagrations are a real threat as fire suppression efforts will often be hindered V. Potential Impacts
The following potential situations that may be caused as a result of a Civil Disturbance-Terrorism-Active Shooter Event impacting this City of San Luis Obispo include:
1. Leadership
2. Situation Reporting
3. Multiple Casualties
4. Fires
5. Evacuation
6. Utility Disruptions
7. Effects on Transportation Systems
8. Communication Disruptions
9. Emergency Public Information
10. Security
These emergencies are discussed in general and are a basis for response to a Civil Disturbance-TerrorismActive Shooter Event. This Plan does not presume to predict the full range and depth of Civil DisturbanceTerrorism-Active Shooter Event consequences. It does, however, attempt to reflect the most accurate estimate of the nature of emergencies or problems resulting from a Civil Disturbance-Terrorism-Active Shooter Event occurring in or threatening the City of San Luis Obispo.
1. Leadership:
The strain on local government and its emergency response organization to command and coordinate the response to a Civil Disturbance-Terrorism-Active Shooter Event could be immediate, severe, and overwhelming.
During a large event of this type, the City of San Luis Obispo and County of San Luis Obispo
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may establish their command post together.
2. Situation Reporting:
A Civil Disturbance-Terrorism-Active Shooter Event may trigger many different types of emergencies and damages simultaneously over a widespread area. An overall assessment and prioritization of emergencies/hazards through a centralized means of situation reporting will be one of the first critical actions. On-duty radio-equipped public safety and public services units may be the only means available to provide an initial survey of field areas and report damage information back to the City of San Luis Obispo’s Communications Center
Due to several factors (massive damage, limited personnel, transportation disruptions, communications overload, etc.), a complete situation reporting picture may take several hours to several days.
3. Multiple Casualties:
See Annex C, Multiple Casualty Incident of this Plan for additional information.
4. Fires:
Refer to Annex E, Major Fire Annex for additional information.
5. Evacuation:
Threatened areas of the City of San Luis Obispo may require evacuation to minimize injury and loss of life, and to allow emergency responders to operate without interference. Voluntary evacuation may be hampered due to communications problems, the loss of good judgment by some segments of the public, and the tendency of some people to want to stay and defend their homes.
The Unified Command will need to balance several factors when developing evacuation plans:
a) Severity of threat
b) Time of day
c) Type of threat
d) Availability of emergency workers
6. Utility Disruptions:
Loss of utilities would primarily be from some sort of disruption of the main delivery systems which could be extensive.
7. Effects on Transportation Systems:
A Civil Disturbance-Terrorism-Active Shooter Event could disrupt normal transportation systems causing severe traffic management problems as well as delays to response, evacuation, and logistical support.
8. Communication Disruptions:
A Civil Disturbance-Terrorism-Active Shooter Event may damage some portions of the telephone system in the immediate area or be regional in nature.
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Telephone equipment, both hard wired and cell sites, could be adversely affected primarily by overloading and complicated by physical damage.
Effective radio communications may require the augmentation of Amateur Emergency Radio Services personnel and the use of "car to car" relay systems. In the absence of emergency power to some agency base stations, portable radios may be the only available means of radio communications.
9. Emergency Public Information:
During a Civil Disturbance-Terrorism-Active Shooter Event, the public will need basic emergency public information.
This information will be provided by the City of San Luis Obispo's Public Information Officer via:
SLO County OES Alert Sense
Emergency Broadcast Messages over the Emergency Alerting System (EAS) Social Media
AM/FM Radio Stations
Local Network Television
10. Security:
Looting can be anticipated to be a major problem or consideration requiring security. Security to control access into and out of the most highly damaged areas will be a major consideration for Law Enforcement departments.
VI. Recovery
The City of San Luis Obispo has a Recovery Plan, in the City of San Luis Obispo’s Emergency Operations Plan.
The following points are a short overview of items covered in more detail in that document.
A. Re-Entry
During transition into a recovery phase, areas affected by the Civil Disturbance-Terrorism-Active Shooter Event should be inspected to determine if they are safe for public re-entry. Based on joint concurrence by the Unified Command Staff, state or federal representatives, re-entry will be authorized, and a Public Information message to that effect will be issued.
B. Demobilization
When response departments are nearing completion of the last remaining life-safety Protective Action Missions, and when the Emergency Services Director (San Luis Obispo City Manager) or the Deputy Director of Emergency Services (Assistant City Manager) determines that the disaster has entered a recovery phase, the command staff should develop a formal demobilization plan. Consideration should also be given to assigning appropriate departments to conduct short term recovery operations (e.g., debris removal, restoration of critical facilities, utilities, and communications, and tending to the needs of the displaced, etc.)
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The City of San Luis Obispo Emergency Operations Center should be downgraded as an Emergency Operations Center. The Emergency Operations Center will then become a Recovery Operations Center (ROC). It is desirable to attempt to restore departments to their normal working routine and environment as soon as possible. The Unified Command Staff, as well as other City of San Luis Obispo departments, will be heavily involved in short and long-term recovery operations.
C. Final Report and Activity Log
All department heads from the City of San Luis Obispo departments involved in the Civil DisturbanceTerrorism-Active Shooter Event response will be required to complete a narrative report and a master activity log. The narrative report briefly describes the primary responsibility, the protective action missions performed and the total staff hours of involvement by the agency during the emergency phase of the Civil Disturbance-Terrorism-Active Shooter Event. The master activity log documents names and times of agency personnel involved in a mission, equipment and supplies used, and any contracts with a private vendor to support emergency operations. Most of this information can be extrapolated from individual activity logs used by team leaders during the emergency (ICS 214, EOC messages, EOC activity logs). A copy of the narrative report and activity logs should be forwarded to the Plans Section as soon as possible and will be part of the official record of the Civil Disturbance-Terrorism-Active Shooter Event disaster.
VII. Plan Administration
A. Plan Adoption
This is the official San Luis Obispo City Plan for Responding to a Civil Disturbance-Terrorism-Active Shooter Event occurring in, or threatening, the City of San Luis Obispo. The Plan's responsibilities and authorities are effective as indicated below.
B. Purpose
The purpose of this Plan is to establish the City of San Luis Obispo's response organization, command authority, responsibilities, functions, and interactions required to mitigate the effects of a Civil DisturbanceTerrorism-Active Shooter Event affecting the City of San Luis Obispo. The priority of emergency response to these types of events shall be to minimize loss of life and property. The Plan is designed to unify all response departments under the Incident Command System (ICS) to best utilize joint resources and more effectively minimize damage to life and property caused by the effects of a Civil Disturbance-Terrorism-Active Shooter Event.
C. Authorities
See the Basic Plan, for a listing of all authorities and references.
D. Scope
1. Relationship with Other Plans
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This Plan is primarily intended to serve as a stand-alone response Plan for all effects associated with a Civil Disturbance-Terrorism-Active Shooter Event. Procedures within this Plan solely address emergency response and short-term recovery. The Plan is compatible with other city, county, and state emergency response plans.
2. Jurisdictional Factors
This plan encompasses the jurisdictional limits of the City of San Luis Obispo. Copies of this Plan have been sent to the San Luis Obispo County Office of Emergency Management, incorporated cities, San Luis Obispo Unified School District, and locally based federal, state and military institutions for informational and coordination purposes.
E. Revision Page
This Section is for Plan Holders to record the posting of each Official Plan Revision made by the City of San Luis Obispo. Please enter the revision number, revision title, page number revised date the revision was posted and the name of the person posting the revision.
The format for numbering revisions shall be a sequential number followed by the last two digits of the current calendar year (e.g., #1-15, #2-15, and so on). New sequential revision numbers will begin each January 1.
Revision # Revision Title Page Number Revised Date Name 1-22 2022 Emergency Plan Update None 01/01/2022 Aggson
City of San Luis Obispo
Emergency Operations Plan
Nuclear Power Plant Emergency Response Plan
Annex G
Developed for:
Keith Aggson
Fire Chief
City of San Luis Obispo
Fire Department
San Luis Obispo, CA.
Developed by:
David L. Mathe
Emergency Leadership and
Preparedness Advisor
Nipomo, CA
FORWARD
Annex G, City of San Luis Obispo Nuclear Power Plant Emergency Response Plan addresses the City of San Luis Obispo's response to a Nuclear Power Plant event. Preparedness measures and procedures concerning the policy and operations of the City of San Luis Obispo Emergency Organization are contained herein.
Coordinated Response
It is recognized that if a Nuclear Power Plant event impacts the City of San Luis Obispo and is regional in nature, Unified Command will be responsible for coordinating the response.
ICS/SEMS/NIMS
The City of San Luis Obispo has adopted the Incident Command System (ICS), the Standardized Emergency System (SEMS), and the National Incident Management System (NIMS) as the emergency organization and the emergency management system for response to a Nuclear Power Plant event impacting the City of San Luis Obispo.
Unified Incident Command Authority
In the event of a Nuclear Power Plant Incident, the Fire Chief will assume the position of Unified Incident Commander.
In the event the Fire Chief is not available, the following chain of command is provided to identify authorized alternates to fill the City of San Luis Obispo's position as Incident Commander.
No. 1 – The Deputy Fire Chief or On Battalion Fire Chief No. 2 – The On-Duty Police/Fire Person as appointed by the Fire or Police Chief No. 3 – The On-Duty highest ranking Fire Officer or Police Officer The Unified Incident Commander will:
Alert the San Luis Obispo City Manager as to the severity of the incident.
Emergency Operations Center Leadership
The City Manager is the Emergency Services Director. The Assistant City Manager is the Deputy Emergency Services Director
Plan Authentication
This Plan was developed by the County of San Luis Obispo and has been approved. This plan is hereby incorporated as the City of San Luis Obispo procedure to dealing with Nuclear Power Plant emergencies impacting the City of San Luis Obispo.
Persons with Access and Functional Needs
It is the intent of the City of San Luis Obispo to ensure that Persons with Functional and Access Needs have equal services that are provided to the citizens of San Luis Obispo and are a priority during an emergency. _______________________
Keith Aggson
Fire Chief
City of San Luis Obispo Fire Department
Date: 01/01/2022
SAN LUIS OBISPO COUNTY
NUCLEAR POWER PLANT
EMERGENCY RESPONSE PLAN
City of San Luis Obispo
Emergency Operations Plan
ANNEX G/III.31
REVISED
08/2002
04/2007
12/2007
05/2011
12/2012
09/2013
07/2016
08/2018
01/2020
04/2022
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i
AUTHENTICATION
This Standard Operating Procedure has been approved and is hereby incorporated as a department/agency/jurisdiction procedure.
Signed and Accepted:
Name: .
Title: Fire Chief .
Date: 04/20/2022 .
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ii
PREFACE
Annex G, Nuclear Power Plant Emergency, associated Standard Operating Procedures (SOP), and the Emergency Operations Plan address the city's response to a nuclear power plant emergency. This SOP also comprises Section III.31 of the San Luis Obispo County/Cities Nuclear Power Plant Emergency Plan. Detailed preparedness measures and procedures concerning the policy and operations of the city emergency organization are contained herein.
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3 DISTRIBUTION
COPY QUANTITY LOCATION DATE
Original 1 OES Office File
Working Copy 1 OES Office File
SLO Co. EOC 1 Agency Binder
1 File Cabinet
Sanitized Version 1 PG&E DCPP EP (e-mail)
1 SLO County Library (Digital)
1 Cal Poly Library (Digital)
1 FEMA Region IX RAC (e-mail)
1 CAL OES (e-mail)
1 NRC Region IV (e-mail)
SLO City 2 City Administration Department
Emergency Plan 2 City Mayor’s Office/Council Office
Binders 3 City Police Department
6 City Fire Department
(Distributed 2 City Public Works Department
by SLO City FD) 1 City Community Development
1 City Utilities Department
15 City Emergency Operations Center
1 City Emergency Communications Center
1 City Human Resources Department
1 City Attorney’s Office
1 City Clerk’s Office
1 City Finance & Information Technology
Department
2 City Parks and Recreation Department
1 City Corporation Yard
Other Agencies 1 Cal Poly Dispatch
Digital 1 Original File
1 OES DOC
1 EOC
Duplication (paper copies)
by SLO County OES [ 45 ]
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4 TABLE OF CONTENTS
PART ONE – OVERVIEW ................................................................................................................. 1
1. INTRODUCTION .................................................................................................... 1
2. SCOPE ................................................................................................................. 1
3. RESPONSIBILITIES ............................................................................................... 4
4. CONCEPT OF OPERATIONS ................................................................................ 5
5. COMMUNICATIONS ............................................................................................ 12
6. EMERGENCY FACILITIES AND EQUIPMENT .................................................... 12
7. EMERGENCY WORKER EXPOSURE CONTROL (EWEC) ............................... 13
8. EXERCISES AND DRILLS ................................................................................. 13
9. TRAINING ............................................................................................................. 13
10. PROCEDURE MAINTENANCE ............................................................................ 14 PART TWO – CHECKLISTS .......................................................................................................... 15 CHECKLIST 1: POLICE DEPARTMENT PUBLIC SAFETY DISPATCHER ............... 16 CHECKLIST 2: SLO CITY EOC DIRECTOR ............................................................ 19 CHECKLIST 3: CITY MANAGER / EMERGENCY SERVICES DIRECTOR .............. 22 CHECKLIST 4: FIRE DEPARTMENT ........................................................................ 24 CHECKLIST 5: PUBLIC WORKS DEPARTMENT ..................................................... 26 CHECKLIST 6: PARKS AND RECREATION DEPARTMENT ................................... 27 CHECKLIST 7: COMMUNITY DEVELOPMENT DEPARTMENT .............................. 28 CHECKLIST 8: FINANCE DEPARTMENT ................................................................. 29 CHECKLIST 9: HUMAN RESOURCES DEPARTMENT ............................................ 30 CHECKLIST 10: EMERGENCY WORKER EXPOSURE CONTROL (EWEC) ...... 31 CHECKLIST 11: CARLESS COLLECTION & TRANSPORTATION ASSISTANCE.. ................................................................................................... 32 CHECKLIST 12: EVACUATION ASSISTANCE LIST ................................................ 33 PART THREE – APPENDICES ...................................................................................................... 34 APPENDIX 1: CITY EMERGENCY FUNCTION & ASSIGNED RESPONSIBILITIES ....................................................................................................... 35 APPENDIX 2: POLICE LOG OF SPECIAL FACILITIES NOT EVACUATED ............. 36
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5 APPENDIX 3: POLICE LOG OF INDIVIDUALS REFUSING TO EVACUATE ............ 37 APPENDIX 4: EOC LOG OF NOTIFICATIONS & COMMUNICATIONS .................... 38 APPENDIX 5: REGIONAL LOCATION MAP .............................................................. 39 APPENDIX 6: PROTECTIVE ACTION ZONES MAP ................................................. 40 APPENDIX 7: EVACUATION ROUTES .................................................................... 41 APPENDIX 8: COMMUNICATION UPDATE FORM ................................................. 42
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1 PART ONE – OVERVIEW
1. INTRODUCTION
1.1 PURPOSE
The purpose of this annex is to describe the City of San Luis Obispo's concepts and procedures for responding to nuclear power plant emergencies which could affect the health, safety, or property of the public within the city limits.
1.2 OBJECTIVES
This annex has been developed to comply with the objectives listed in the San Luis Obispo County/Cities Nuclear Power Plant Emergency Response Plan.
Specifically, objectives of this Plan are as follows:
1.2.1 Define the threat presented by a major emergency at the Diablo Canyon Power Plant.
1.2.2 Define the basis by which nuclear power plant emergency planning is conducted.
1.2.3 Provide a concept by which protection of the public and property in the city can be accomplished.
1.2.4 Establish the concepts and policies under which the City Incident Management Organization will operate during emergencies at the Diablo Canyon Power Plant.
1.2.5 Provide for Standard Operating Procedures which provide specific guidance to members of the City Incident Management Organization.
2. SCOPE
2.1 HAZARD ASSESSMENT
The Diablo Canyon Power Plant is operated by the Pacific Gas and Electric Company (PG&E). The plant is located on the San Luis Obispo County coast approximately 12 miles southwest of the city.
2.2 EMERGENCY CLASSIFICATION LEVELS (ECL)
Emergencies at nuclear power plants are classified into four Emergency Classification Levels (ECL).
The categories, from least to most severe, are:
UNUSUAL EVENT
ALERT
SITE AREA EMERGENCY
GENERAL EMERGENCY
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2 Each of the four emergency classifications are discussed below:
2.2.1 Unusual Event
The Unusual Event is an event which is in process or has occurred and indicates a potential degradation of the level of safety of the plant or indicates a security threat to facility protection. No releases of radioactive material requiring offsite response or monitoring are expected unless further degradation of safety systems occurs.
2.2.2 Alert
The Alert classification is characterized by an event that is in process or has occurred which involves an actual or potential substantial degradation of the level of safety of the plant or a security event that involves probable life threatening risk to site personnel or damage to site equipment because of intentional malicious dedicated efforts of a hostile act. Any releases are expected to be limited to small fractions of the Environmental Protection Agency (EPA) Protective Action Guideline exposure levels.
The city will activate its Emergency Operations Center (EOC) at this classification. The City EOC is located at Fire Station No. 1. Its operation will be guided by the city's EOC Plan and in accordance with this plan.
2.2.3 Site Area Emergency
A Site Area Emergency is characterized by an event that is in process or has occurred which involves actual or likely major failures of plant functions needed for protection of the public or a security event that results in intentional damage or malicious act; (1) toward site personnel or equipment that could lead to the likely failure of or; (2) that prevents effective access to equipment needed for the protection of the public. Any releases are not expected to result in exposure levels which exceed EPA Protective Action Guideline exposure levels beyond the site boundary.
The city will activate the Emergency Operations Center and mobilize city resources fully at this classification.
2.2.4 General Emergency
A General Emergency classification is characterized by an event that is in process or has occurred which involves actual or imminent substantial core degradation or melting with potential for loss of containment integrity or a security event that results in an actual loss of physical control of the facility. Releases can be reasonably expected to exceed EPA Protective Action Guideline exposure levels offsite for more than the immediate site area.
The city will activate its Emergency Operations Center and mobilize all city resources at this classification.
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3 2.3 EMERGENCY PLANNING ZONE
The emergency planning zone defined for the areas surrounding the Diablo Canyon Power Plant is described below.
The DCPP Emergency Planning Zone (EPZ) covers an area of 18 miles to the north and east and 22 miles to the southeast of the plant. The EPZ is divided into 12 Protective Action Zones (PAZs) and a 5 and 10 nautical mile safety zone.
The EPZ lies entirely within the county and encompasses the Los Osos, Morro Bay and Cayucos area to the north, the San Luis Obispo area to the east, and all of the Five Cities area to the south. The EPZ is the area where protective actions for the public could be recommended by County Officials.
The PEZ extends beyond the EPZ. Residents living within the Public Education Zone receive information on nuclear power plant emergency planning activities.
Appendix 6 shows the Emergency Planning Zone (EPZ) and Public Education Zone (PEZ) for Diablo Canyon Plant.
2.4 PROTECTIVE ACTIONS
A wide variety of protective actions are available to avoid or reduce radiation exposure to the public. The two most basic protective actions that could be taken are evacuation and sheltering in place. These protective actions are discussed below:
Note: Protective Action Decisions will be based on radiological and plant conditions, not solely on Emergency Classification Levels. For example, a Security Event at the plant can result in rapidly escalating classification levels without an immediate radiological risk.
2.4.1 Evacuation
Evacuation is a major countermeasure to prevent or reduce exposure and contamination of the general public. It is a complex operation involving several governmental jurisdictions. Its effectiveness is considerably enhanced by detailed planning.
The Operation Section Coordinator will coordinate this activity for the city when directed by the County EOC.
2.4.2 Sheltering in Place
Sheltering is any structure which could protect people from direct contact with radioactivity in the air outside the structure. Outside air should be limited from entering the structure to lessen exposure inside (e.g., windows and doors closed, air conditioners and heaters turned off).
The Operation Section Coordinator will coordinate this activity for the city when directed by the County EOC.
2.4.3 Potassium Iodide (KI)
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4 Potassium iodide is a supplemental protective measure, secondary to evacuation or sheltering in place. Potassium iodide protects the thyroid gland against exposure to radioactive iodine. If taken in an appropriate and timely dosage, potassium iodide can block exposure of the thyroid gland to radioactive iodine. However, potassium iodide does not protect other parts of the body from exposure to other contaminants released during the emergency.
2.5 EVACUATION ROUTES AND EVACUATION TIME ESTIMATES
2.5.1 Evacuation Routes
The predetermined evacuation routes leading from the city to areas outside the EPZ are U.S. Route 101, State Route 1 and State Route 227.
Appendix 7 shows evacuation routes leading from the city.
2.5.2 Evacuation Time Estimates
The Evacuation Time Estimate for Diablo Canyon characterizes the evacuation time estimates for the Protective Actions Zones within the Emergency Planning Zone and contains detailed information and data from an evacuation time estimate study for the entire EPZ.
3. RESPONSIBILITIES
3.1 COUNTY EMERGENCY ORGANIZATION
The lead agency for emergency management and coordination during nuclear power plant emergencies is the County of San Luis Obispo. The county's Command Group directs response efforts from the County Emergency Operations Center (EOC). The County Administrative Officer is designated as the County Emergency Services Director. The Emergency Services Director's responsibility is to make unified decisions for the EPZ.
3.2 CITY EMERGENCY ORGANIZATION FOR NUCLEAR POWER PLANT
EMERGENCIES
The city will establish an emergency organization based on the Incident Command System (ICS) and the Standard Emergency Management System (SEMS). Refer to City EOP Part 1 Section IV, Extended Response for details of SEMS and Part 5 emergency positions. During a nuclear power plant emergency the following staff can act as the city's EOC Director:
Fire Chief, or appointee
Police Chief, or appointee
Public Works Director, or appointee
Utilities Director, or appointee
The City Manager, or appointee, is the City’s Emergency Services Director (ESD). The Mayor and City Council members will provide policy guidance to the City ESD. City EOP Part 1 Section IV shows the Emergency Function assigned to various
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5 departments. These functions will be implemented by the city at ALERT or higher emergency classification level.
The county will keep the city informed of the situation at the plant and any projected off-site consequences which could affect the city. The EOC Director will ensure that the Mayor, City Council members, and the ESD will be kept upto-date of the situation.
Primary communications between the county and city will be over the Red Phone, facsimile transmission, or other communication methods including webbased options. Alternate communications methods include AT&T phones, government radio nets, California Law Enforcement Telecommunications System (CLETS), WebEOC, and amateur radio operators (RACES).
4. CONCEPT OF OPERATIONS
4.1 INITIAL EMERGENCY NOTIFICATION (PLAN ACTIVATION CRITERIA) The city will be notified of emergencies at Diablo Canyon Power Plant that are classified as UNUSUAL EVENT or higher. Emergencies at DCPP will be classified using the emergency classification system previously described in Section 2.7 of this annex. Initial notification of UNUSUAL EVENT or higher classifications at the power plant will first be provided by plant to the County’s Sheriff's Watch Commander. San Luis Obispo County then notifies the cities via red phone.
Initial notification and status of emergencies will be done by the Sheriff's Watch Commander will be done over the Red Phone located in the city public safety dispatch center.
4.2 MOBILIZATION
Once the city is notified, the city Public Safety Dispatchers will notify city officials using the city's Emergency Notification Procedure.
Fire Chief
Police Chief
Public Works Director
City Manager
Assistant City Manager
Utilities Director
Response by city personnel will be dependent on the emergency classification level. The following summarizes response actions which could occur at each of the four emergency classifications levels:
4.2.1 Unusual Event
Receipt of notification of event from the county
Notification of key city officials by the city public safety dispatchers
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6 No mobilization is required at this classification
4.2.2 Alert, Site Area Emergency, and General Emergency Receipt of notification of event from the county
Notification of all city emergency personnel
Activation of the City Emergency Operations Center (Fire Station No. 1).
Assessment of staffing needs and mobilize or place emergency personnel on standby, as needed
Establishment of incident management using the Standardized Emergency Management System (SEMS)
Maintenance of communications with the County Emergency Operations Center-send agency representative to County EOC Monitoring of local public response
Reporting status of readiness to the County Emergency Operations Center
Referral of media inquiries to the Joint Information Center (JIC) Monitoring of local radio stations for Emergency Alert System (EAS) messages
Coordination of planning and response action with other local jurisdictions
Response to mutual aid requests
Pre-planning for possibility of the following:
Resources needs
Route Alerting
Traffic Management
Road Impediment Removal
Carless Collection Point/Staging Areas
Perimeter Control
Public information
Acquisition of resources needed to implement protective action decisions
Arrange for 12 hour shift rotation of city officials and emergency workers to have 24-hour staffing of the city's operations
Protective Actions including: evacuation and shelter in place Performance of actions to implement protective action decisions as directed by the County EOC.
Cooperative development of reentry and recovery plans when emergency has been terminated.
4.3 INFORMATION ACQUISITION AND SITUATION REPORTING
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7 Once notified, city Public Safety Dispatcher's will gather information and pass on the information to city staff until such time the City EOC is activated.
At the ALERT or higher emergency classification and after the City EOC is declared operational, the City Liaison Officer will relieve City Public Safety Dispatchers of the responsibility for communications with the county. The Liaison Officer will handle communications with the City Rep located at the County EOC and other local agencies. The Liaison Officer will receive information from the EOC via the Red Phone. Facsimile or web-based transmission of information will also be coordinated from the county to the city.
The Liaison Officer will inform the City EOC Director and other Command Staff of changes in emergency status. The City Public Information Officer (PIO) will ensure City EOC staff are informed of the situation. At the same time, City EOC staff will keep the PIO informed of their section functions and status. The Section Coordinators and the Information Officer through the Planning Section will ensure status boards are maintained with up-to-date information.
The City of San Luis Obispo may send an agency representative to the County EOC to help coordinate interagency communications. The City EOC is also responsible for coordination within the branches of the County EOC. In addition, it is important to note that the City PIO will be responsible to coordinate with the County PIO to facilitate a consistent public information outlet. Incident Public Information is disseminated from the JIC. City public information should not address radiological conditions or plant status.
4.4 PUBLIC ALERT, NOTIFICATION, AND INFORMATION
4.4.1 The Early Warning System sirens (EWS)
The San Luis Obispo County Early Warning System sirens (EWS) are the primary method of alerting the public of an emergency at the Diablo Canyon Power Plant where public action is necessary. The sirens alert the public to tune to local radio and television stations for emergency information and instructions on the actions they need to take. “Alert” refers to the means used to get the attention of the public.
4.4.2 The Emergency Alert System (EAS)
The Emergency Alert System (EAS) is a public warning system that broadcasts emergency messages from local, state and federal officials on radio and television stations. The EAS is the primary means for notification of the public during an emergency. “Notification” refers to the means of supplying detailed information and instructions following the alert signal.
4.4.3 Route Alerting and Notification
Should one or more sirens or the EAS fail, back up route alerting may be necessary.
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8 Based on the number of sirens affected, the activation of Route Alerting Mobilization Centers may be necessary. A Mobilization Center is a central location for coordinating route alerting for field staff. The City may be requested to help staff a Mobilization Center(s) per the Sheriff’s Watch Commander or County EOC.
4.4.4 Public Information
During nuclear power plant emergencies, it will be the city's policy to let the county coordinate the dissemination of emergency information and media relations. The city may send a PIO to the Joint Information Center.
At the local level, the city will respond as needed to inquiries by residents.
Residents seeking information from the city will be encouraged to obtain emergency information from the County Phone Assistance Center (phone: 805-543-2444), and by listening to local radio stations.
The dissemination of timely and accurate information to the public is of vital importance during nuclear power plant emergencies. The public will want information on the status of the plant, response actions taken in the county, and protective actions recommended by the county.
At the ALERT or higher emergency classification, the county will activate a Joint Information Center (JIC). The purpose of having one information center during nuclear power plant emergencies is to provide one site where local, regional, and national news media can obtain "official" information about the event. The Joint Information Center will be staffed by public information representatives from the county, Pacific Gas and Electric Company, local, state and federal agencies.
The Joint Information Center provides a central location where media briefings can be held. The release of news relevant to off-site response actions will be coordinated by the county. Other participating response organizations and agencies, including PG&E, state and federal agencies, will be encouraged not to release information during the emergency which directly concerns or affects the local situation without first coordinating with the county.
As part of the Joint Information Center, the county will operate a Phone Assistance Center (PAC). The function of the PAC is to serve as an information clearinghouse where the public can telephone and receive official information concerning the situation. The phone number for the center will be broadcast by the local media. The center has multiple phones lines to handle the expected volume of calls.
4.5 PUBLIC AND EMERGENCY WORKER PROTECTIVE ACTIONS
The County Command Group will be responsible for making protective action decisions for the general public and emergency workers in the county. See Section 2.4 of this annex for a discussion on protective actions.
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9 The Command Group will base decisions on information and data provided by the Unified Dose Assessment Center (UDAC), the radiological assessment arm of the County's response effort. When the County EOC Command Group determines protective actions are necessary, cities will be alerted via the Red Phone to assist with implementation.
4.5.1 Public Protective Actions
Protective actions for the general public will be made by Protective Action Zones (see Appendix 6). Following a protective action decision, the county may sound the sirens in the EPZ to alert the public to tune to a local radio or television station for important emergency information. The county's public information staff will develop the Emergency Alert System message which will be broadcast by local radio and TV stations immediately after siren sounding.
The county will use the red phone to alert the cities of protective action decisions. If a protective action decision affects the general public within the city, the city will implement measures to carry out the decision.
4.5.2 Emergency Worker Protective Actions
Protective actions for emergency workers will be transmitted by the county to affected jurisdictions. In some cases EAS may be used where a large number of emergency workers are affected by the decision. The city Safety Officer will ensure that emergency workers under city direction are informed of the decision and that the actions are followed.
4.6 PROCLAMATION OF LOCAL EMERGENCY
The county may make a Proclamation of Local Emergency if it appears protective actions will be needed for the public. The city may make emergency proclamations if the situation could affect the public within its jurisdiction.
4.7 TRAFFIC MANAGEMENT
4.7.1 Coordination
The California Highway Patrol (CHP) is the lead agency for traffic management operations. CHP will coordinate traffic management in state controlled roadways and ensure that city agencies are informed and involved in the process. CHP staff will be dispatched to affected city police departments or EOCs to ensure coordination among CHP and local law enforcement agencies as resources allow.
Traffic management will be a coordinated effort among many agencies. It will be under the control of law enforcement agencies, according to jurisdiction.
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10 The city will be informed by the county of potential evacuation to ensure traffic management is coordinated. This coordination will allow for law enforcement agencies to alert and mobilize personnel before evacuation occurs.
The Operations Section will coordinate traffic management on citycontrolled streets.
4.7.2 Traffic Management Within the City
Traffic Management within the city will be coordinated by the city Law Branch Director. The Law Branch will assess traffic management needs of the incident and coordinate with the County EOC Operations Section Traffic and Evacuations Branch.
The Law Branch will monitor traffic and determine the areas where traffic control may be required. Once the public gains access to the major evacuation routes, CHP will direct traffic management operations.
4.7.3 Evacuation Assistance List
Independent living individuals who would require evacuation assistance due to a medical need may self-register on the Evacuation Assistance List maintained by San Luis Obispo County Office of Emergency Services (OES). The County EOC will coordinate transportation for those individuals with the city. The County Phone Assistance Center is responsible for contacting individuals on the list to determine if they are still in need of assistance. Any available city transit resources may be requested to assist.
4.7.4 Carless Collection
The Transit Unit at the County EOC is the transportation coordinator during nuclear power plant emergencies. In the event that PAZ 8 is ordered to evacuate, persons without vehicles to use for evacuation will be directed to go to the Carless Collection Points located throughout the city. The County Transit Unit will dispatch buses from the transportation pool. The buses will pick up the Carless persons at the Carless Collection Points and transport them to Reception Centers. (See Checklist 11 for the locations of the Carless Collection Points.)
4.7.5 Institutions and Care Facilities
The Medical Health Branch at the County EOC is responsible for coordinating the evacuation of hospitals, convalescent hospitals, and board and care facilities. The Medical Health Branch in conjunction with EMSA will coordinate ambulances, while the Transit Unit will coordinate buses.
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11 City Fire Branch may be utilized as a resource in loading patients. City Law Branch will assess special needs population.
4.8 MONITORING, DECONTAMINATION, AND RECEPTION CENTERS FOR THE PUBLIC
If evacuation is directed for Protective Action Zone (PAZ) 8, the public within the city limits would most likely be directed to evacuate to the north on US Route 101 and State Route 1. Evacuee Monitoring and Decontamination Centers may be opened to the North and / or South. Reception center operations will be coordinated by the American Red Cross and will be made available at or near the Evacuee Monitoring and Decontamination locations.
4.9 MONITORING AND DECONTAMINATION FOR EMERGENCY WORKERS The County Health Officer is responsible for ensuring that monitoring and decontamination service are available for emergency workers. Monitoring and decontamination services will be setup at Camp San Luis Obispo or other locations as necessary for emergency workers who may need monitoring/decontamination services. The decontamination facilities near the monitoring locations will provide decontamination services if contamination is detected.
4.10 EMERGENCY MEDICAL AND PUBLIC HEALTH SUPPORT
4.10.1 Emergency Medical
The County Health Officer is responsible for assuring that medical services are made available. To accomplish this task, the County Health Officer will activate the County Health Agency Department Operations Center (CHADOC/Medical Health Branch) 805-781-5531.
4.10.2 Evacuation of Special Care Facilities
The Medical / Health Branch will be charged with coordination of the ambulance system and will coordinate with Transit Unit. Fire Branch resources may be utilized, if available.
4.10.3 Handling Contaminated and Injured Patients
The Medical / Health Branch will keep ambulance service providers informed as to the potential for receiving contaminated and injured individuals. Training in handling contaminated persons has been provided to ambulance providers.
4.10.4 Long-Term Medical Follow-Up
Long term medical follow up is primarily the responsibility of the State Department of Public Health with support from the County Health Agency.
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12 As part of the recovery program, medical follow up programs, as developed by CDPH will be implemented as necessary.
4.11 RECOVERY CONSIDERATIONS
Recovery will be coordinated with San Luis Obispo County and the State of California.
If an emergency at Diablo Canyon has resulted in an evacuation, the city may need to consider and plan for the following.
4.11.1 Determine an alternative EOC site outside of PAZ 8. Develop communications plans for your alternative command center Identify and inform key staff of their roles and responsibilities for the recovery after the emergency.
4.11.2 Identify which agencies you will need to coordinate with to assure that the return to evacuated areas is safe.
4.11.3 Determine the steps will you need to take if all, or part, of the city facilities remain closed to use for an extended (more than two weeks) time frame.
4.11.4 Develop a checklist of items that must be evaluated and brought to operability before they can be effectively returned to use.
5. COMMUNICATIONS
Fire Station No. 1 is equipped with a wide range of radio and telephone capabilities. In order to facilitate all the resources available, contact the city’s Information Technology Manager and/or the on-duty Battalion Chief or Watch Commander. Also refer to the City EOC Plan.
6. EMERGENCY FACILITIES AND EQUIPMENT
6.1 FACILITIES
Contact the duty Fire Battalion Chief or Watch Commander and/or refer to both the city’s EOP and the City EOC Plan for detailed information.
6.2 EQUIPMENT AND SUPPLIES
Contact the duty Fire Battalion Chief or Watch Commander and/or refer to both the city’s EOP and the City EOC Plan for detailed information.
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13 7. EMERGENCY WORKER EXPOSURE CONTROL (EWEC)
7.1 EXPOSURE CONTROL RESPONSIBILITY
Exposure control will be in accordance with San Luis Obispo County SOP HP-11.
Supplies are pre-staged for city emergency workers including fire, police, and public works.
The County Health Officer oversees emergency worker exposure control. The County Health Officer will recommend protective actions to emergency workers to keep exposures as low as reasonably achievable.
The City Safety Officer will coordinate exposure control activities for city personnel, in accordance with HP-11. At the end of the emergency, city emergency workers will turn over their records to the City Safety Officer. The records will then be forwarded to the County Health Officer. HP-11 provides guidance to emergency personnel in the issuance and use of exposure control equipment and Potassium Iodide (KI).
7.2 EXPOSURE LIMITS
Exposure guidelines have been established by the county based on State and Federal guidance. All possible measures should be taken to maintain exposure as low as reasonably achievable. See HP-11 for exposure limits.
8. EXERCISES AND DRILLS
The initial annual exercise for this plan and procedure was held August 18, 1981. A training exercise may be held annually.
A review of this procedure shall be performed after each exercise. A revised and updated procedure based on the review will be prepared and distributed by the City Emergency Services Director, under the direction of the County Emergency Services Director.
9. TRAINING
Annual training will be provided by the San Luis Obispo County Office of Emergency Services. Training will include but is not limited to:
9.1 Plan Overview
9.2 Radiation and Biological Effects
9.3 Emergency Worker Exposure
9.4 Standard Operating Procedure
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14 10. PROCEDURE MAINTENANCE
10.1 This procedure will be reviewed by the city upon request of County OES. All information contained herein shall be verified and updated by the Fire Department as requested. In addition, this procedure will be reviewed and revised after each annual exercise and revisions distributed.
10.2 The city will respond to requests from the San Luis Obispo County Office of Emergency Services for SOP update information.
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PART TWO – CHECKLISTS
CHECKLIST 1 POLICE DEPARTMENT
CHECKLIST 2 SLO CITY EOC DIRECTOR
CHECKLIST 3 CITY MANAGER / EMERGENCY SERVICES DIRECTOR
CHECKLIST 4 FIRE DEPARTMENT
CHECKLIST 5 PUBLIC WORKS DEPARTMENT
CHECKLIST 6 PARKS AND RECREATION DEPARTMENT
CHECKLIST 7 COMMUNITY DEVELOPMENT/PLANNING DEPARTMENT
CHECKLIST 8 FINANCE DEPARTMENT
CHECKLIST 9 HUMAN RESOURCES
CHECKLIST 10 EMERGENCY WORKER EXPOSURE CONTROL (EWEC)
CHECKLIST 11 CARLESS COLLECTION
CHECKLIST 12 EVACUATION ASSISTANCE LIST
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CHECKLIST 1: POLICE DEPARTMENT PUBLIC SAFETY DISPATCHER The Police Department has responsibility for law enforcement, notification of City Manager, Fire Chief and Fire Department and other City Department Heads. The department will direct traffic during an evacuation in coordination with the California Highway Patrol. The Police Chief may be appointed as the EOC Director or Deputy EOC Director by the City Manager.
NOTIFICATION AND MOBILIZATION
The Public Safety Dispatcher will receive notification of an incident at the Diablo Canyon Power Plant from the Sheriff’s Watch Commander. The Public Safety Dispatcher will record the information and notify the Police Watch Commander.
1. UNUSUAL EVENT
1.1. The Public Safety Dispatcher will notify:
1.1.1 City Manager/Emergency Services Director: 805-781-7114
1.1.2 Assistant City Manager/Deputy Emergency Services Director:
805-781-7112
1.1.3 Police Chief: 805-781-7312
1.1.4 Fire Chief: 805-781-7380
1.2 Update the above if the situation changes.
2. ALERT, SITE AREA EMERGENCY, OR GENERAL EMERGENCY
2.1 The city’s EOC is activated at these levels.
The Public Safety Dispatcher will notify all key EOC staff via the city’s contract provider for paging and notification services.
As a back-up method, staff can be contacted directly at the numbers below:
2.1.1 City Manager/Emergency Services Director: 805-781-7114
2.1.2 Assistant City Manager/Deputy Emergency Services Director:
805-781-7112
2.1.3 Police Chief: 805-781-7312
2.1.4 Fire Chief: 805-781-7380
2.1.5 Public Works Director: 805-781-7207
2.1.6 Utilities Director: 805-781-7205
2.1.7 Parks and Recreation Director: 805-781-7294
2.1.8 Community Development Director: 805-781-7187
2.1.9 Finance: 805-781-7125
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2.1.10 Human Resources Director: 805-781-7250
2.1.11 City Attorney: 805-781-7143
2.2 The Police Chief, or his/her designee, will initiate mobilization of the Police Department. Additional personnel will be called up and organized into two 12- hour shifts, if necessary.
3. ROUTE ALERTING AND NOTIFICATION
3.1 At the direction of the Sheriff’s Watch Commander or County EOC, conduct route alerting or route alerting and notification for the following sirens/routes:
3.1.2 Using SOP 64, conduct route alerting for sirens that have failed.
3.2 Upon request by the Sheriff’s Watch Commander or County EOC to activate a Route Alerting Mobilization Center(s):
3.2.1 Identify location of Mobilization Center
3.2.2 Designate staff person to serve as Mobilization Center coordinator.
3.2.3 Acquire as many resources as possible and direct them to report to mobilization center.
3.2.4 Direct staff to utilize SOP 64 for route alerting.
3.2.5 Upon completion of Route Alerting, notify the Sheriff’s Department Watch Commander / County EOC.
4. PERIMETER CONTROL
4.1 Establish control at a perimeter to be designated by the County Emergency Services Director and implemented by the California Highway Patrol. The CHP will advise the city concerning degree of control.
5. SECURITY PATROL
5.1 Initiate patrol to assure that all residents have left the area and that there is no theft or vandalism.
5.2 Patrol at regular intervals until it is confirmed that the evacuation is complete and that the perimeter has been secured. Police units will cease patrols when the County Emergency Operations Center has determined that continued patrols would expose the officers to unacceptable levels of radiation.
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5.3 Document names and addresses of households not evacuating.
6. TRAFFIC CONTROL DURING AN EVACUATION
6.1 Traffic control during an evacuation will be under the general direction of the California Highway Patrol.
6.2 The Police Department will assist by controlling traffic on city streets and by providing assistance requested by the CHP on State Highway 1.
6.3 Evacuation will likely be to the north along State Highways 1, 41, 46, and 101.
6.4 Monterey St., Foothill Blvd., and Santa Rosa are the principal feeders to Highway 1 and 101 for the northern part of the city.
6.5 Request crews of the Public Works Department to place signs, cones, and barricades to direct traffic to the evacuation routes. Coordinate with California Highway Patrol (CHP).
6.6 Assist in removal of impediment from roadways. Continue to ensure roadways remain free of impediments.
7. EVACUATION OF INSTITUTIONS AND CARLESS POPULATION
7.1 Assist in evacuation of city institutions.
7.2 Upon request of County EOC, assist with monitoring of carless collection points as requested.
8. RE-ENTRY
8.1 Direct traffic and conduct other field operations to maintain an orderly reentry.
9. COMMUNICATIONS
9.1 Police communications will support emergency response
9.2 Ensure communication with the Law Branch at the County EOC.
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CHECKLIST 2: SLO CITY EOC DIRECTOR
Note: The Fire Chief, Police Chief, Public Works Director or Utilities Director (or their appointees) can act as the city’s EOC Director
1. ALERT, SITE AREA EMERGENCY OR GENERAL EMERGENCY
Note: City Emergency Services Director (ESD), Fire Chief, or Police Chief will authorize/initiate activation of City EOC at ALERT, SITE AREA EMERGENCY, or GENERAL EMERGENCY.
1.1 Record information regarding the emergency.
1.2 Notify City Manager and all department heads.
1.3 Keep written log of each message.
1.4 Recall off-duty personnel as necessary.
1.5 If needed, establish a Deputy EOC Director at the EOC.
1.6 Verify that department heads have mobilized appropriate staff.
1.7 Prepare to place people on 12-hour shifts and ensure 24-hour staffing of all city emergency operations positions.
1.8 Designate a Public Information Officer (PIO). All media releases should come from the County EOC. All city releases should be coordinated and sent to the County EOC. City press releases should not discuss the plant of radiological information.
1.9 Notify County EOC when activated.
1.10 Communications
1.10.1 Log all communications.
1.10.2 Identify where Red Phone calls will be received by the city throughout the emergency.
1.10.2.1 Utilize Attachment 8: Communications
Update Form when receiving any Red
Phone calls.
1.10.2.2 Ensure all EOC and field staff are made
aware of information provided via Red
Phone.
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1.10.3 Establish ongoing communications with the County EOC in addition to Red Phone (WebEOC, branch to branch
communications, conference calls, etc.)
1.10.4 Use normal channels for communications (telephone and radio).
1.10.5 EOC Director shall designate Fire Department personnel as an assistant, to communicate with City Rep at County EOC.
1.10.6 Amateur radio personnel may augment communications.
1.11 Ensure Coordination with the County EOC.
1.12 Ensure that an EWEC Command Center(s) has been established for city employees, as necessary.
1.13 Identify if any activities or events are taking place in the city that may need to be cancelled or concluded if the emergency escalates. Activities could include special events, construction projects, etc.
1.14 Identify city parks and open space areas. Discuss with city staff the logistics and timing to implement closures.
1.14.1 Ensure discussion with the County EOC if the situation escalates and indicates the need for closure of parks and open space areas.
1.15 Stay informed on any school closures and relocations in the area.
Information will be posted in WebEOC and provided in press releases.
1.15.1 If schools need assistance in relocation, they will coordinate with the COE REP in the County EOC. Be
prepared to offer LE or other assistance, if requested.
1.16 Stay abreast of any Protective Action Decisions (Evacuation, Shelter in Place or Ingestion of Potassium Iodide).
1.16.1 Consider any effects they may have on the city and coordinate with the County EOC.
1.17 Continue to provide briefings to EOC staff and field responders until the emergency concludes
2. RECOVERY AND REENTRY
2.1 Do not allow reentry, return, or recovery procedures to begin until authorized by the County EOC.
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2.2 As directed, instruct city departments to remove roadblocks.
2.3 Review media releases and public announcements by the County Public Information Officer to make sure that information provided to the public by the city is consistent.
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CHECKLIST 3: CITY MANAGER / EMERGENCY SERVICES DIRECTOR The City Manager, as the Emergency Services Director, is responsible for coordinating the city departments during an emergency and for making sure that the public is informed. San Luis Obispo will have direct communications with the County Emergency Operations Center and will have access to current information about the status of conditions and types of responses under consideration.
NOTIFICATION AND MOBILIZATION
The City Manager and his/her alternate, the Assistant City Manager, will be notified of an incident by the Public Safety Dispatch Center.
The City Manager will take action based upon the Emergency Classification Level (ECL), plant conditions, and directions from County EOC.
1. UNUSUAL EVENT
1.1 Receive information; no additional response
2. ALERT, SITE AREA EMERGENCY, OR GENERAL EMERGENCY
2.1 Complete previous Checklist step 1, Unusual Event
2.2 Open Emergency Operations Center
2.3 Notify Mayor and City Council; ask them to stand by or report to City Hall Conference Room or Policy Group Room at the city EOC.
2.4 Direct all city field emergency workers to implement Emergency Worker Exposure Control (EWEC) in accordance with HP-11.
2.5 Verify that department heads have mobilized personnel.
2.6 Receive instructions from the County Emergency Operations Center regarding any precautionary or protective actions.
2.7 Arrange for 12 hour shift rotation of city officials and emergency workers to have 24-hour staffing of the city’s operations.
2.8 Advise the Mayor and City Council of current status at regular intervals.
2.9 Review all media releases and public announcements by the County Public Information Officer and obtain clarification as necessary to be sure that information being provided to the public by the city is consistent with that being disseminated by the County Public Information Officer. Any city press releases should not discuss radiological or plant conditions.
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2.9.1 Share pertinent information with EOC and field staff.
2.10 Monitor the activities of city departments.
2.11 Assure that adequate steps are taken to supply the emergency response through the use of emergency powers. (Proclaim a Local Emergency if appropriate.)
3. RECOVERY AND RE-ENTRY
3.1 The City Manager will not allow recovery and re-entry to begin until authorized by the County EOC.
3.2 The City Manager will instruct city departments to remove roadblocks.
4. PUBLIC INFORMATION
4.1 The City Manager or the EOC Public Information Officer shall provide information and emergency instructions to the general public in the course of conducting operations, and coordinate with the County Joint Information Center (JIC).
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CHECKLIST 4: FIRE DEPARTMENT
The Fire Chief, his / her alternate or the Shift Battalion Chief, may be appointed as the EOC Director or the Deputy EOC Director by the City Manager/ESD. He / she works under the direction of the Emergency Services Director.
NOTIFICATION AND MOBILIZATION
The Fire Chief or his / her alternate, is notified by the Public Safety Dispatcher or the Police Department. The Fire Chief will take actions based upon Emergency Classification Level (ECL) and plant conditions.
1. UNUSUAL EVENT
1.1 Receive information. No action necessary.
1.2 Review this SOP. Prepare for Alert, Site Area Emergency or General Emergency.
2. ALERT, SITE AREA EMERGENCY, OR GENERAL EMERGENCY
2.1 Record information.
2.2 Fire Chief, Deputy Fire Chief, or Shift Battalion Chief activate and report to the Emergency Operations Center.
2.3 Consider staff augmentation.
2.4 Initiate EWEC for all city emergency workers in accordance with HP-11.
2.5 Mobilize all Fire Department personnel.
2.6 City fire and rescue alarms will be received through the normal alarm receipt methods of telephone, two-way radio, walk-in report by citizens, etc.
2.7 Mutual Aid fire resources, as needed, may be requested by the EOC Director via Operational Area Coordinator in the County Fire ECC. One local firefighter will be assigned to each resource as an advisor, if available.
2.8 Relief of Personnel: In the event of an off-site incident requiring long-term commitments of Fire Department personnel, all personnel will be relieved every 12 hours. The EOC Director will coordinate personnel scheduling based upon incident needs and the number of Fire Department personnel available.
3. ROUTE ALERTING AND NOTIFICATION
3.1 As directed, coordinate with the police department to provide resources to conduct route alerting in the event of failure of one or more Early Warning System sirens.
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3.2 As requested, assist with activation of a Route Alerting Mobilization Center to coordinate route alerting if multiple sirens or the EAS fail. Utilize SOP 64 for all route alerting.
4. CARLESS COLLECTION
4.1 Upon request of County EOC, work with Public Works Branch to activate Carless Collection Point monitoring in accordance with Checklist 11.
5. EVACUATION ASSISTANCE LIST
5.1 As requested by County EOC and as resources allow, coordinate evacuation assistance to individuals with medical needs in accordance with Checklist 12.
6. EOC OPERATIONS
6.1 Assign one fire officer to become Operations Section Coordinator.
6.2 Ensure coordination with the Fire/Rescue Branch at the County EOC.
7. RE-ENTRY AND RECOVERY
7.1 The Fire Chief/EOC Director will receive authorization to begin re-entry from the County EOC.
7.2 Re-entry and recovery will be coordinated by the EOC Director.
8. EMERGENCY WORKER DECONTAMINATION
8.1 Emergency worker monitoring and decontamination will be available at Camp San Luis Obispo or alternate facility as designated.
8.2 City personnel will report for decontamination as necessary.
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CHECKLIST 5: PUBLIC WORKS DEPARTMENT
The Public Works Department will assist the Police Department in the control of traffic by placing barricades and signs at the critical traffic control points. In the event of an earthquake, local damage assessment and repair activities will be conducted.
NOTIFICATION AND MOBILIZATION
The Public Works Director is notified by the Public Safety Dispatcher and will take action based upon the Emergency Classification Level (ECL) and plant conditions.
1. UNUSUAL EVENT
1.1 Receive information. No action necessary.
2. ALERT, SITE AREA EMERGENCY, OR GENERAL EMERGENCY
2.1 Report to the City Emergency Operations Center.
2.2 Mobilize Public Works Department personnel and organize into two shifts of 12 hours each.
2.3 Place barricades and signs as requested by the Police Department to maintain evacuation flow.
2.4 Support the response effort. Mobilize local transportation resources and coordinate with the County Transit Unit.
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CHECKLIST 6: PARKS AND RECREATION DEPARTMENT
The Parks and Recreation Department will assist the American Red Cross in shelter management.
NOTIFICATION AND MOBILIZATION
The Parks and Recreation Director is notified by the Public Safety Dispatcher and will take action based upon the Emergency Classification Level (ECL) and plant conditions.
1. UNUSUAL EVENT
1.1 Receive information. No action necessary.
2. ALERT, SITE AREA EMERGENCY, OR GENERAL EMERGENCY
2.1 Report to the City Emergency Operations Center.
2.2 Ensure any city-run recreational activities including before and after school programs are closed as needed and transportation is coordinated for staff and children as necessary.
2.3 Assist the Fire Department in the evacuation of institutions.
2.4 Assist the City Police Department in providing confirmation of closures, evacuation or sheltering as directed.
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CHECKLIST 7: COMMUNITY DEVELOPMENT DEPARTMENT
The Community Development Department will, in the event of an earthquake, conduct local damage assessment and repair planning activities.
NOTIFICATION AND MOBILIZATION
The Community Development Director is notified by the Public Safety Dispatcher and will take action based upon the Emergency Classification Level (ECL) and plant conditions.
1. UNUSUAL EVENT
1.1 Receive information. No action necessary.
2. ALERT, SITE AREA EMERGENCY, OR GENERAL EMERGENCY
2.1 Report to the City Emergency Operations Center.
2.2 The Community Development/Planning Department personnel will be notified and organized into two shifts of 12 hours each, if necessary.
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CHECKLIST 8: FINANCE DEPARTMENT
The Finance Director will function as the Finance/Admin Section Coordinator at the City EOC.
NOTIFICATION AND MOBILIZATION
The Finance Director will be notified by the Public Safety Dispatcher and will take action based upon the Emergency Classification Level (ECL) and plant conditions.
1. UNUSUAL EVENT
1.1 Receive information. No action is necessary.
2. ALERT, SITE AREA EMERGENCY, OR GENERAL EMERGENCY
2.1 Report to the City Emergency Operations Center (EOC).
2.2 The Finance personnel will be notified and organized into two shifts of 12 hours each, if necessary.
2.3 Appoint Purchasing Unit Leader for supplies and equipment. Utilize clerical personnel, as needed, to address these efforts.
2.4 Make provisions for paying bills on an emergency basis.
2.5 Set up a special account to fund expenditures for this specific emergency, and the director and staff will document and account for all emergency expenditures.
2.6 Appoint other Finance/Admin Section Unit Leaders as needed per the Emergency Operations Plan, Part 1 Section IV and Part 5.
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CHECKLIST 9: HUMAN RESOURCES DEPARTMENT
The Human Resources Director will be available to assist the City Manager/ESD as needed.
NOTIFICATION AND MOBILIZATION
The Human Resources Director is notified by the Public Safety Dispatcher and will take action based upon the Emergency Classification Level (ECL) and plant conditions
1. UNUSUAL EVENT
1.1 Receive information. No action necessary.
2. ALERT, SITE AREA EMERGENCY OR GENERAL EMERGENCY
2.1 Be available to assist the City Manager/Emergency Services Director as needed.
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CHECKLIST 10: EMERGENCY WORKER EXPOSURE CONTROL (EWEC)
1. EWEC will be in accordance with San Luis Obispo County SOP HP-11, Emergency Worker Exposure Control.
2. EWEC supplies for the city are pre-staged at Station #1 for the Fire Department, Police Department and Public Works Department.
3. Establish EWEC Command Center and distribute EWEC in accordance with HP11.
4. Each city department head is responsible to ensure implementation of HP-11 for their department personnel. Make contact with each other to ensure procedures are followed.
4.1 Public Works
4.2 Fire Department
4.3 Police Department
5. Work with EWEC Group at County EOC according to HP-11. (805) 781-1507, (805) 781-1508
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CHECKLIST 11: CARLESS COLLECTION & TRANSPORTATION ASSISTANCE Persons needing evacuation transportation out of the area are the responsibility of the County Department of Public Works and Transportation (DPW). As requested, the city will assist by aiding evacuees to get to Carless Collection Points as resources allow.
1. TRANSPORTATION GROUP LEADER (UNDER PUBLIC WORKS BRANCH)
1.1 Establish contact with the Transit Unit Leader at the San Luis Obispo County Emergency Operations Center (EOC), 805-781-4472.
1.2 Identify and place on standby personnel to monitor the carless collection points listed below if needed. (Buses will be dispatched immediately.
Monitoring as requested by County EOC, may not be needed until buses have departed for reception centers):
1.2.1 Laurel Lane Shopping Center, 1257 Laurel Ln at August St
1.2.2 Meadow Park Recreation Hall, Meadow St at South St
1.2.3 Laguna Lake Golf Course Club House, 11175 Los Osos Valley Road at Laguna
1.2.4 Veterans Hall, 801 Grand Ave at Monterey St
1.2.5 Mission San Luis Obispo, 782 Monterey St at Chorro St
1.2.6 Foothill Plaza Shopping Center, 771 E Foothill Blvd near Broad
1.2.7 Cal Poly Performing Arts Center (PAC) Parking
1.2.8 Cal Poly parking area M, corner of Mount Bishop and Highland Dr
1.2.9 Cal Poly north side of Mustang Stadium, “O’Neil Green”
1.2.10 Padre Plaza Shopping Center, South Higuera & Prado Rd
1.3 Ensure that Emergency Worker Exposure Control (EWEC) procedures have been implemented.
1.4 Brief personnel on incident status and their role.
1.5 Dispatch personnel to Carless Collection Points. Coordinate with Law Branch.
1.6 Monitor a local radio station for Emergency Alert System (EAS) messages.
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CHECKLIST 12: EVACUATION ASSISTANCE LIST
Independent living individuals who would require evacuation assistance due to a medical need may self-register on the Evacuation Assistance List maintained by the San Luis Obispo County Office of Emergency Services (OES).
The County EOC is responsible for coordinating transportation for these individuals, while the city may assist individuals if city resources are available. The County Phone Assistance center is responsible for contacting individuals on the list to verify that they still need evacuation assistance.
1. EVACUATION ASSISTANCE OFFICER
1.1 Establish contact with Transit Unit Leader at the San Luis Obispo County Emergency Operations Center (EOC), 805-781-4472.
1.2 Identify available city transportation resources.
1.2.1 Report resources to Transit Unit, if any.
1.3 If city transportation is not available, request assistance from county transportation resources.
1.4 Monitor status of individuals who need evacuation assistance via WebEOC or through Transit Unit.
1.5 Coordinate the evacuation of individuals with the county Transit Unit.
1.6 Transit Unit will send requests for ambulances to County Medical Health Branch.
1.7 If you dispatch personnel to assist individuals:
1.7.1 Assemble personnel.
1.7.2 Ensure that Emergency Worker Exposure Control (EWEC) procedures have been implemented.
1.7.3 Brief personnel on incident status and their assignments.
1.8 Maintain communications with the County EOC Transit Unit.
34 III.31 – CITY OF SAN LUIS OBISPO
Part Three - APPENDICES
NPPERP
(01/2020)
PART THREE – APPENDICES
APPENDIX 1: CITY EMERGENCY FUNCTION AND ASSIGNED RESPONSIBILITIES APPENDIX 2: POLICE LOG OF SPECIAL FACILITIES NOT EVACUATED APPENDIX 3: POLICE LOG OF INDIVIDUALS REFUSING TO EVACUATE APPENDIX 4: EOC LOG OF NOTIFICATIONS AND COMMUNICATIONS APPENDIX 5: REGIONAL LOCATION MAP
APPENDIX 6: PROTECTIVE ACTION ZONES MAP
APPENDIX 7: EVACUATION ROUTES
35 III.31 – CITY OF SAN LUIS OBISPO
Part Three - APPENDICES
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APPENDIX 1: CITY EMERGENCY FUNCTION & ASSIGNED RESPONSIBILITIES
CITY EMERGENCY FUNCTION RESPONSIBILITY IMPLEMENTED BY
CHECKLIST
Command & Control Fire Chief EOC Director
Alerting & Notification Police Dept. Law Branch
Communications Police Dept., Dispatch Communications Unit Leader
Public Information, Rumor Control Public Communications Manager
Information Officer
Fire and Rescue Fire Dept. Fire Branch
Traffic Control Police Dept. Law Branch
Emergency Medical Services Fire Dept. Fire Branch
Law Enforcement Police Dept. Law Branch
Radiological Exposure Control Fire Dept. Safety Officer, Fire Branch
III.31 – CITY OF SAN LUIS OBISPO
Part Three – APPENDICES
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36 APPENDIX 2: POLICE LOG OF SPECIAL FACILITIES NOT EVACUATED DATE: PAGE OF
PAZ FACILITY NAME ADDRESS PHONE CONTACT PERSON
NO.
PSNS. COMMENTS
1 2 3 4 5 6 7 8 9
10 11 12 13 14 15 16
TOTAL NO. OF PERSONS.
Name of Person Completing This Form:
III.31 – CITY OF SAN LUIS OBISPO
Part Three – APPENDICES
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37 APPENDIX 3: POLICE LOG OF INDIVIDUALS REFUSING TO EVACUATE DATE: PAGE OF
PAZ ADDRESS PHONE LAST NAME, FIRST NAME
NO.
PSNS
1 2 3 4 5 6 7 8 9
10 11
TOTAL NO. OF PERSONS
Name of Person Completing This Form
III.31 – CITY OF SAN LUIS OBISPO NPPERP
Part Three – APPENDICES (01/2020)
APPENDIX 4: EOC LOG OF NOTIFICATIONS & COMMUNICATIONS
Date / Time Contact (Person / Agency) Message Given or Received
38
III.31 – CITY OF SAN LUIS OBISPO NPPERP
Part Three – APPENDICES (01/2020)
39 APPENDIX 5: REGIONAL LOCATION MAP
Diablo Canyon Power
Plant
III.31 – CITY OF SAN LUIS OBISPO NPPERP
Part Three – APPENDICES (01/2020)
40 APPENDIX 6: PROTECTIVE ACTION ZONES MAP
III.31 – CITY OF SAN LUIS OBISPO
Part Three – APPENDICES
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41 APPENDIX 7: EVACUATION ROUTES
III.31 – CITY OF SAN LUIS OBISPO
Part Three – APPENDICES
NPPERP
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42 APPENDIX 8: COMMUNICATION UPDATE FORM
Date: Time: Completed by:
Emergency Classification Level:
□ Update
□ No New
information
A/n: □ Unusual Event □ Alert □ Site Area Emergency
□ General Emergency □ Event Terminated
Was declared at:
Protective Action Decision:
□ Update
□ No New
information
A Protective Action Decision has been made:
Evacuate PAZ(s) or Other
Shelter PAZ(s)
Order KI for PAZ(s)
The Sirens will sound at _hrs.
Nautical Safety Zones:
□ Update
□ No New
information
A Nautical Mile Safety Zone around DCPP has been established.
Boaters are also directed to:
Agricultural Preventative Measures and Hold Orders:
□ Update
□ No New
information
Agricultural Preventative Measures for PAZ/Ag Sector:
Agricultural Hold Orders for PAZ/Ag Sector:
See WebEOC for specific details
Radiological Release in Progress:
□ Update
□ No New
information
There is a radiological release in progress: □ Yes □ No Other
City of San Luis Obispo
Emergency Operations Plan
Adverse Weather • Drought
• Erosion
• Storm
• Windstorms
• Severe Winter Storm
• Localized Flooding
• Severe Heat
ANNEX H
Developed for:
Keith Aggson
Fire Chief
City of San Luis Obispo
Fire Department
San Luis Obispo, CA.
Prepared by:
David L. Mathe
Disaster Leadership and
Preparedness Advisor
Nipomo, CA.
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 2 of 14
FORWARD
Annex H, City of San Luis Obispo Adverse Weather Emergency Management Plan addresses the City of San Luis Obispo's response to adverse weather. Response measures and procedures concerning the policy and operations of the City of San Luis Obispo Emergency Organization are contained herein.
Coordinated Response
It is recognized that if major adverse weather impacts the City of San Luis Obispo and is regional in nature, Unified Command will be charged with coordinating the response.
ICS/SEMS/NIMS
The City of San Luis Obispo has adopted the Incident Command System (ICS), the Standardized Emergency System (SEMS), and the National Incident Management System (NIMS) as the emergency organization and the emergency management system for response to damaging adverse weather impacting the City of San Luis Obispo.
Unified Incident Command Authority
In the event of adverse weather, the Fire Chief will assume the position of Unified Incident Commander. In the event the Fire Chief is not available, the following chain of command is provided to identify authorized alternates to fill the City of San Luis Obispo's position as Incident Commander.
No. 1 – Public Works Director or Deputy Public Works Director No. 2 – Public Works person as appointed by the Public Works Director No. 3 – On-Duty Battalion Chief or highest-ranking Fire Officer or Police Officer The Unified Incident Commander will:
Alert the San Luis Obispo City Manager as to the severity of the incident.
Emergency Operations Center Leadership
The City Manager is the Emergency Services Director. The Assistant City Manager is the Deputy Emergency Services Director and the Deputy City Manager is the alternate.
Persons with Access and Functional Needs
It is the intent of the City of San Luis Obispo to ensure that Persons with Functional and Access Needs have equal services that are provided to the citizens of San Luis Obispo and are a priority during an emergency.
_________________
Keith Aggson
Fire Chief
City of San Luis Obispo Fire Department
Date: 01/01/2022
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 3 of 14 Adverse Weather
Table of Contents
Section Page
Forward 2
Table of Contents 3
I. Essentials 5
A. Adverse Weather Advisory 5
B. Initiating Event 6
C. Adverse Weather Plan Activation 6
D. Initial Alerting 6
II. Response 7
A. Emergency Operations Center Locations 7
B. Emergency Operations Center-Levels of Activation 7
C. Emergency Response Levels 8
D. Situation Awareness Reporting 8
E. Situation Reporting Zones 9
F. Situation Zone Responsibilities 10
G. San Luis Obispo County Resources 10
III. Hazard Assessment 10
A. Hazard Assessment 10
IV. Potential Impacts 11
1. Leadership 11
2. Situation Reporting 11
3. Building Collapse/Rescue 12
4. Multiple Casualties 12
5. School Disruptions 12
6. Hazardous Materials release 12
7. Fires 12
8. Evacuation 12
9. Utilities—Natural Gas—Electric—Water—Sanitation 12
10. Transportation System 13
11. Communications 13
12. Emergency Public Information 13
V. Emergency Recovery 14
A. Re-entry 14
B. Demobilization 14
C. Final Report and Activity Log 14
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 4 of 14 VI. Plan Administration
A. Plan Adoption 15
B. Purpose 15
C. Authorities 15
D. Scope 15
E. Plan Revisions 16
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 5 of 14 I. Essentials
A. Adverse Weather
Drought: Periods of drought can have significant environmental, agricultural, health, economic and social consequences. Drought can also reduce water quality, because lower water flows reduce dilution of pollutants and increase contamination of remaining water sources. Wildfires are typically larger and more severe in periods of drought due to the lower fuel moisture content.
Erosion: erosion is a natural geological process caused by currents, storms, earthquakes, winds, and the gradual movement of tectonic plates. It may take place slowly over thousands of years, or it may occur dramatically, as with landslides or severe storms. Rates of erosion are reported as a yearly average. Local annual erosion rates range from three inches a year to over one foot. However, this pattern is not indicative of future annual changes.
Storm: Storms usually do most of their damage in the form of erosion and localized flooding. The winds originate from low-pressure systems offshore and circulate counterclockwise around the low. The duration of such a storm, can be the most significant measure of its destructiveness.
Wind Storms: Refers to any dangerous meteorological phenomena with the potential to cause damage, serious social disruption, or loss of human life. Severe windstorms pose a significant risk to life and property in the region by creating conditions that disrupt essential systems such as public utilities, telecommunications, and transportation routes. High winds can and do occasionally cause tornado-like damage to local homes and businesses. Severe windstorms can present a very destabilizing effect on the dry brush that covers local hillsides and wildland urban interface areas. High winds can have destructive impacts, especially to property trees, power lines, and other utility services.
Severe Winter Storm: Severe winter storms are a combination of high winds and heavy rains. These events occur on a regular basis when two fronts combine to create the storm.
Localized Flooding: Advisories, watches and warnings are often issued by the National Weather Service regarding storms or floods. The basis of these advisories is predictable weather patterns and existing knowledge of the flooding history of an area. For all practical purposes, these notifications require nothing more than a heightened level of awareness on the part of both emergency responders and the general public. Flood Advisory – Minor general or area flooding of streets, low-lying areas, urban storm drains, creeks, and small streams is occurring, imminent, or highly likely. Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.
Flood Warning is issued when flooding is imminent or occurring.
Severe Heat: In the event of an extended Severe Heat period, the event will be led from the appropriate Department Operations Center (DOC).
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 6 of 14 B. Initiating Event
Adverse weather is the initiating event that alerts the public and the City of San Luis Obispo. The focal point for reporting initial adverse weather damage is the City of San Luis Obispo’s Emergency Communications Center.
C. Plan Activation
It is the policy of the City of San Luis Obispo that adverse weather, as referenced in this Plan, and in the judgment of the City Manager, Fire Chief or Police Chief, or their designee, warrants activation of this plan.
If confirmed damage is brought to the attention of the City of San Luis Obispo Emergency Communications Center, contact with the Unified Incident Commander (or authorized alternate) should be attempted. If contact is possible, the Unified Incident Commander or alternate would be advised of the situation, including initial damage reports.
If contact with the Unified Incident Commander or any authorized alternate cannot be made, the Deputy Fire Chief or on-duty Battalion Chief or highest-ranking Police Officer may recommend Plan activation.
D. Initial Alerting
Upon Plan activation, the San Luis Obispo Emergency Communications Center will notify City departments of Plan and Emergency Operations Center activation. EOC mobilization instructions follow ed by on-duty dispatchers will:
Notify the San Luis Obispo City Manager and all department heads and have them report to the City’s Emergency Operations Center.
Alert all off-duty police, fire, public works, utilities, Parks and Recreation and Community Development building inspectors.
Poll public works, police and fire units and stations for damage assessment and available resources.
Alert on-duty public works, police and fire units and instruct them to begin Situation Reporting in the San Luis Obispo Situation Reporting Zones (SRZ).
II. Response
A. Emergency Operations Center Locations:
The following are the EOC locations for an emergency event. (Note: These locations may be adjusted or changed depending on the specific circumstances of the event).
EMERGENCY OPERATIONS CENTER (EOC)
Primary: San Luis Obispo City Fire Department
2160 Santa Barbara Ave.
San Luis Obispo, CA 93401
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 7 of 14 Secondary: Ludwick Community Center
864 Santa Rosa Street
San Luis Obispo, CA 93401
B. Emergency Operations Center – Levels of Activation
The number of City staff at the EOC will depend on the level of activation. The person authorizing the activation of the EOC will determine the Level of Activation. The Emergency Services Director or Deputy Emergency Services Director may change the activation level throughout the emergency as needed. The levels of activation are:
EOC LEVEL 1
A major disaster where local resources are overwhelmed. State and/or federal resources are required. A local emergency and a state of emergency will be proclaimed. A Presidential Declaration of Emergency or major disaster will be requested. The EOC will be staffed to the highest number of personnel possible or necessary. EOC LEVEL 2
A moderate to severe emergency wherein local resources are not adequate and mutual aid may be required on a regional or even statewide basis. A local emergency and a state of emergency may be proclaimed by City Council or the County. The EOC will be moderately staffed. EOC LEVEL 3
A minor to moderate incident wherein local resources is adequate and available. A local emergency may or may not be declared. The EOC will be minimally staffed.
Note: Upon activation of the City of San Luis Obispo’s Emergency Operations Center, contact will be established with the San Luis Obispo County Office of Emergency Services.
C. Emergency Response Levels
Emergency response for adverse weather emergencies is broken down into three levels:
Level 1, Severe Emergency: Total recall of all off-duty police, fire department personnel, and request the San Luis Obispo City Manager and all department heads report to the City’s Emergency Operations Center.
Level 2, Escalating Emergency: Increased number of incidents due to damaging adverse weather.
On-duty crews cannot keep up with calls. The incident can be handled by calling out all off-duty public works department employees and with the assistance of on-duty fire and police units. Level 3, Non-Emergency: Always in effect day-to-day routine operations. No excessive incidents.
On-duty crews can handle all calls.
D. Situation Awareness Reporting
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 8 of 14
1. General
The priority upon plan activation is situation reporting: the process of getting a complete and comprehensive picture of the damages caused by the event. Immediately after damaging adverse weather, situation reporting may be minimal. It is recognized that complete damage intelligence may take several hours to several days to get a complete and stable citywide assessment.
Continuing situation reporting is critically important and is the foundation on which EOC/field actions are based. Every effort must be made to immediately initiate a field survey within a Situation Reporting Zone (SRZ) and to gather the best available information, and report that information through channels to the City of San Luis Obispo EOC as soon as possible. Situation Reports may become available from the other sources, i.e.:
General Public
News and social media
San Luis Obispo County Emergency Communications Center San Luis Obispo County Office of Emergency Services
City of San Luis Obispo Radio equipped field units
Caltrans
California Highway Patrol
SEMPRA (formerly known as Southern California Gas Company) San Luis Coastal Unified School District
Pacific Gas and Electric (PG & E)
Area Medical Centers
The individual field Situation Reporting Groups within the Operations Section will conduct a field survey of an area or Situation Reporting Zone (SRZ). Early reports may include the following:
Rescue needs (estimated number trapped)
Serious mass injuries (estimated number)
Deceased (estimated number)
Damaging adverse weather
Serious hazardous material spills
Any other critical emergency or situation observed
E. Situation Reporting Zones
In the event of a damaging event, the City of San Luis Obispo has been organized into four Situation Reporting Zones (SRZ’s). They are described as follows:
Zone 1: CENTRAL: is that area to the North of the intersection of Broad Street and Perkins Lane, West of the Union Pacific railroad, South of Mill Street from Broad St. to Pepper Street and East of Highway 101 from Madonna Road to Broad Street.
Zone 2: NORTH: Is that area to the North of Mill St. from Broad Street to Pepper Street and North of Monterey Street from Pepper Street to Fox Hollow Road exit off Highway 101.
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 9 of 14 Zone 3: WEST: is that area that is West of Broad Street and South of the Intersection of S Higuera Street and Bridge St.
Zone 4: EAST: is that area that is South of the intersection of Broad Street and Perkins Lane, East of the intersection of Tank Farm Road and Santa Fe Road and East of the Union Pacific railroad from the Meeting of Lawrence Drive and Garibaldi Avenue and South of Monterey Street Note: Where no damage occurs within an SRZ, “no damage” reports are still required to insure complete damage intelligence.
F. Situation Zone Responsibilities
DEPARTMENT RESPONSIBILITY
Police Department Citywide survey for all encampments for evacuation needs Fire Department Citywide survey for damage, rescue, fire, and evacuations Public Works Citywide survey for streets, facilities and, parks damage Information Technology Citywide survey for communication and broadband damage Community Development Citywide survey of critical facilities for damage, structural damage, and posting of unsafe buildings
Utilities Citywide survey of freshwater and waste disposal systems PG&E Utilities Survey for condition of their infrastructure SLO Coastal Unified School District Survey for condition of their facilities and personnel Caltrans Jurisdictional for State highways
G. San Luis Obispo County Resources
The Office of Emergency Services (OES) coordinates all requests for assistance from San Luis Obispo County (beyond mutual aid agreements established for fire, law, medical, or public works resources). To request assistance from San Luis Obispo County, contact the Duty Officer at 805.781.1144.
The American Red Cross works together with the Care and Shelter Branch to identify and establish evacuation and general population shelter sites. In most cases the Care and Shelter Branch provides a supporting role to the American Red Cross.
III. Hazard Assessment
The City of San Luis Obispo Hazard Identification and Analysis process used the FEMA Threat and Hazard Identification and Risk Assessment Guide.
General Responsibilities
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 10 of 14 Listed below is a general assessment that may result from damaging adverse weather. The exact circumstances of adverse weather may dictate some flexibility and adjustments.
A. Hazard Assessment
1. Situations
Any one of the adverse weather events may be considered a threat to the City of San Luis Obispo.
2. Potential Threats
Threats as the result of adverse weather impacting San Luis Obispo may range from erosion, winds, and localized flooding; windstorm may damage residences, businesses, trees, and power lines.
3. Potential Range of Damage
Most of the adverse weather causes little to moderate damage.
IV. Potential Impacts
This Section does not presume to predict the full range and depth of adverse weather impacts. The following, attempts to present the most likely impacts from adverse weather occurring in or near the City of San Luis Obispo:
1. Leadership
2. Situation reporting
3. Building collapse causing need for rescue
4. Multiple Casualties
5. School disruptions
6. Hazardous material releases
7. Fires
8. Evacuation
9. Utilities – Natural Gas, Electricity and Sanitation
10. Transportation systems
11. Communications
12. Emergency Public Information
1. Leadership:
The strain on local government and its emergency response organization to command and coordinate the response to adverse weather could be immediate, severe, and overwhelming. Initial in-county assistance will probably occur within the first 12 hours. Assistance from out of county departments may not arrive until well after the first 24 hours. San Luis Obispo must presume that they will essentially be on their own, with only local resources, for 48 hours.
It is estimated that full mobilization of local government personnel will be difficult due to staff callback availability, transportation disruptions, and family status concerns.
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 11 of 14
2. Situation Reporting:
An overall assessment and prioritization of emergencies/hazards through a centralized means of situation reporting will be one of the first critical actions. On-duty radio-equipped public safety and public services units may be the only means available to provide an initial survey of field areas and report damage information. Due to several factors (massive damage, limited personnel, transportation disruptions, communications overload, etc.), a complete situation reporting picture may take several hours to several days.
3. Building Collapse/Rescue:
The structures that will most commonly receive damage and fail in adverse weather are structures adjacent to flowing water or adjacent to large trees.
The collapse of such buildings is often responsible for many casualties and the need for rescue.
4. Multiple Casualties
See Annex C, Multiple Casualty Incident of this Plan for additional information.
5. School Disruptions:
Should school be in session during major adverse weather, some serious injuries of students and faculty can be anticipated.
Schools would be immediately disrupted requiring them to either close or evacuate.
6. Hazardous Materials Releases:
Refer to Annex B, Hazardous Materials Annex for additional information.
7. Fires:
Refer to Annex E, Major Fire Annex for additional information.
8. Evacuation:
Evacuation that may be required because of adverse weather will be a high priority.
9. Utilities: Natural Gas, Electricity, Water, Sanitation Normal utility systems may fail or be disrupted.
Electrical power loss would primarily be from breakage of overhead wires. Water line breakage should be expected.
Localized damage to pump stations and storage facilities is anticipated. Water System contamination may occur.
The city wastewater and water treatment plants may be damaged.
10. Transportation Systems:
Adverse weather could disrupt normal transportation systems. The primary cause of surface transportation failure would be from road deformation, landslides, water flowing in streets and the loss of bridges.
Power outages will impact traffic signals.
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 12 of 14 Surface street blockage by debris would also cause delays and temporary road closures.
11. Communications:
Normal means for reporting emergencies/hazards via a 911 phone dependent system may be lost to the public.
Adverse weather may disable the telephone system.
Telephone equipment, both hard wired and cell sites, could be adversely affected primarily by overloading and physical damage.
Essential service lines will most likely survive and can typically primarily be relied upon in implementing this Plan.
Effective radio communications may require the augmentation of ARES personnel and/or the use of "car to car" relay systems.
In the absence of emergency power to some agency base stations, portable radios may be the only available means of radio communications.
12. Emergency Public Information:
During and following adverse weather, the public will need basic emergency public information. This information will be provided by the City of San Luis Obispo's Public Information Officer via:
SLO County OES Alert Sense
Emergency Broadcast Messages over the Emergency Alerting System (EAS) Social Media
AM/FM Radio Stations
Local network television
V. Emergency Recovery
The City of San Luis Obispo has a Recovery Plan, in the City of San Luis Obispo’s Emergency Operations Plan. The following points are a short overview of items covered in more detail in that document.
A. Re-Entry
During transition into a recovery phase, areas affected by adverse weather should be inspected to determine if they are safe for public re-entry. Based on joint concurrence by the Unified Command Staff, state or federal representatives, re-entry will be authorized, and a Public Information message to that effect will be issued.
B. Demobilization
When response departments are nearing completion of the last remaining life-safety Protective Action Missions, and when the Emergency Services Director (San Luis Obispo City Manager) or the Deputy Emergency Services Director (Assistant City Manager) determines that the disaster has entered a recovery phase, the command staff should develop a formal demobilization plan. Consideration should also be given to assigning appropriate departments to conduct short term recovery operations (e.g., debris removal, restoration of critical facilities, utilities, and communications, and tending to the needs of the displaced, etc.)
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 13 of 14 The City of San Luis Obispo Emergency Operations Center should be downgraded as an Emergency Operations Center and then become a Recovery Operations Center(ROC). It is desirable to attempt to restore departmentsto their normal working routine and environment as soon as possible. The Unified Command Staff, as well as other City of San Luis Obispo departments, will be heavily involved in short and long-term recovery operations.
C. Final Report and Activity Log
All department heads from the City of San Luis Obispo departments involved in the adverse weather response will be required to complete a narrative report and a master activity log. The narrative report briefly describes the primary responsibility, the protective action missions performed and the total staff hours of involvement by the agency during the emergency phase of the adverse weather. The master activity log documents names and times of agency personnel involved in a mission, equipment and supplies used, and any contracts with a private vendor to support emergency operations. Most of this information can be extrapolated from individual activity logs used by team leaders during the emergency (ICS 214, EOC messages, EOC activity logs). A copy of the narrative report and activity logs should be forwarded to the Plans Section as soon as possible and will be part of the official record of the adverse weather disaster.
VI. Plan Administration
A. Plan Adoption
This is the official San Luis Obispo City Plan for responding to adverse weather occurring in, or threatening, the City of San Luis Obispo. The Plan's responsibilities and authorities are effective as indicated below.
B. Purpose
The purpose of this Plan is to establish the City of San Luis Obispo's response organization, Leadership authority, responsibilities, functions, and interactions required to mitigate the effects of adverse weather affecting the City of San Luis Obispo. The priority of emergency response to a damaging event shall be to minimize loss of life and property. The Plan is designed to unify all response departments under the Incident Command System (ICS) in order to best utilize joint resources and more effectively minimize damage to life and property caused by the effects of adverse weather.
C. Authorities
See the Plan Summary, for a listing of all authorities and references.
D. Scope
1. Relationship with Other Plans
This Plan, a component of the City of San Luis Obispo’s Emergency Operations Plan and is primarily intended to serve as a stand-alone adverse weather response plan. Procedures within this plan address emergency
City of San Luis Obispo Annex H
Emergency Operations Plan _ Adverse Weather
______________________________________________________________________________ For Official Use Only Page 14 of 14 response and short-term recovery. The City of San Luis Obispo Adverse Weather Plan is compatible with federal, county and state emergency response plans. Should this type of event come about as the result of another disaster, that Disaster Plan will supersede this Plan.
2. Jurisdictional Factors
This plan encompasses the City of San Luis Obispo jurisdictional limits of the City of San Luis Obispo. Copies of this Plan have been sent to the San Luis Obispo County Office of Emergency Services, incorporated cities, San Luis Coastal Unified School District, and locally based federal, state, and military institutions for informational and coordination purposes.
E. Revision Page
This Section is for Plan Holders to record the posting of each Official Plan Revision made by the City of San Luis Obispo.
Please enter the revision number, revision title, page number revised date the revision was posted and the name of the person posting the revision. The format for numbering revisions shall be a sequential number followed by the last two digits of the current calendar year (e.g., #1-15, #2-15, and so on). New sequential numbers will begin each January
1. Revision # Revision Title Page Number Revised Date Name 1-22 2022 Emergency Plan Update None 01/01/2022 Aggson
City of San Luis Obispo
Emergency Operations Plan
Utility Disruption
ANNEX I
Developed for:
Derek Johnson
City Manager
City of San Luis Obispo
San Luis Obispo, CA.
Developed by:
Keith Aggson
Fire Chief
City of San Luis Obispo
San Luis Obispo, CA
City of San Luis Obispo
Emergency Operations Plan Utility Disruption Annex I
__________________________________________________________________________________ For Official Use Only Page 2 of 18
FORWARD
The City of San Luis Obispo Utility Disruption Annex provide an overview of the City’s approach to continuity of operations should a power, water, natural gas or sewer or phone service outage occur. It details City actions, describes the city organization, and assigns tasks. This plan provides guidance for implementing the Annex to ensure the orderly, rapid, and efficient actions of mission essential functions occur under the threat and condition of utility outage impacts and disruptions of City services to the best of our abilities. This plan will also be an important reference during a multi-day utility outage regardless of the cause, including disasters. While the severity and consequences of an emergency cannot be predicted, effective contingency planning can minimize the impact on City of San Luis Obispo missions, personnel, and facilities.
The Utility Disruption Annex was established to ensure protection of the community during prolonged or multiday utility outages. The expectation of the City of San Luis Obispo is that the City and San Luis Obispo County Office of Emergency Services (OES) will work together in the implementation of this plan to protect City employees, City infrastructure, and to ensure the overall health and safety of the community. The city is committed to working together to mitigate the impacts of a multi-day utility outage.
Given the continued and growing threat of extreme weather, wildfires, and earthquakes, long term utility outages are a community threat that can compel EOC support of operations. In addition, climate change has directly impacted adverse weather patterns where wind, rain and flooding events can compromise the cities electrical grid system. Electric
Coordinated Response
When a Utility Disruption event impacts the City of San Luis Obispo and surrounding jurisdictions, Unified Command will be established by the San Luis Obispo County Office of Emergency Services (OES) and charged with coordinating the regional response.
ICS/SEMS/NIMS
The City of San Luis Obispo has adopted the Incident Command System (ICS), the Standard Emergency System (SEMS), and the National Incident Management System (NIMS) as the emergency organization and the emergency management system for response to a Utility Disruption event impacting the City of San Luis Obispo.
Unified Incident Command Authority
In the event of a Utility Disruption Incident, the appropriate Fire Chief or Utilities Director will assume the position of Unified Incident Commander based on the incident type. In the event the Fire Chief or Utilities Director is not available, the following chain of command is provided to identify authorized alternates to fill the City of San Luis Obispo's position as Incident Commander.
Power or Natural Gas
No. 1 – The Deputy Fire Chief or on-duty Battalion Chief No. 2 – The On-Duty Fire Officer as appointed by the Fire Chief (power/natural gas) No. 3 – The Chief of Police or highest-ranking Police Officer Water or Sewer
City of San Luis Obispo
Emergency Operations Plan Utility Disruption Annex I
__________________________________________________________________________________ For Official Use Only Page 3 of 18
No. 1 – The Deputy Utility Director or on-duty Manager
No. 2 – The On-Duty Utility Supervisor as appointed by the Utility Director No. 3 – The Public Works Director or Public Works Deputy The Unified Incident Commander will alert the San Luis Obispo City Manager as to the severity of the incident.
Emergency Operations Center Leadership
The City Manager is the Emergency Services Director. The Assistant City Manager is the Deputy Emergency Services Director, and the Deputy City Manager is the alternate as needed.
Persons with Access and Functional Needs
It is the intent of the City of San Luis Obispo to ensure Community Members with Baseline Medical needs and Functional Access Needs have equal services and are prioritized during an emergency.
Keith Aggson
Fire Chief
City of San Luis Obispo Fire Department
Date: 01/01/2022
City of San Luis Obispo
Emergency Operations Plan Utility Disruption Annex I
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Table of Contents
Forward .............................................................................................................................................. 2 Coordinated Response ....................................................................................................................... 2 ICS/SEMS/NIMS.................................................................................................................................. 2 Unified Incident Command Authority................................................................................................ 2 Emergency Operations Center Leadership………………………………………………………………………………….…3 Persons with Baseline Medical, Access and Functional Needs…………………………………………………….…3 I. Essentials
A. Initiating Event ............................................................................................................... 7 B. Initial Alerting ................................................................................................................. 7 F. Utility Disruption Activated .......................................................................................... 10 G. Dispatch......................................................................................................................... 10 H. City Personnel Notification/Activation .........................................................................10 I. Contingency Plan Objectives ......................................................................................... 11 J. Response ....................................................................................................................... 11 K. Emergency Response Levels.......................................................................................... 12 L. Utility Disruption Cancelled, Power Restored ...............................................................12 II. Potential Impacts
A. Leadership ………………………………………………………………………………………………………….....13 B. Emergency Reporting ................................................................................................. 13 C. Evacuation………………………………………………………………..…………………………………………….13 D. Resource Center Information…………………………………………..………………………………..……13 E. Animal Sheltering…………………………………………………………..………………………………..……..14 F. School Disruptions....................................................................................................... 14 G. Emergency Services ……………………………………………………………….……………………….……..14 H. City Utilities (Water and Sewer) ……………………………………………….…………………………….15 I. Transportation Systems…………………………………………………………….…………………………….15 J. Communication Disruptions………………………………………………………………………..………….15 K. Emergency Public Information………………………………………………………………………….…….15 L. Security…………………………………………………………………………………………………………….…….15 III. Utility Disruption Annex Activation………………………………………………………………………………………….15 IV. SLO County Office of Emergency Services (OES) .........................................................................16 V. Recovery........................................................................................................................................ 16 A. Re-Entry………….………………………………………………………………………………………………………….16 B. Demobilization…………………………………………………………………………………………………………..16 C. Final Report and Activity Log……………………………………………………………………………………..17 XI. Revision Page............................................................................................................................... 17 APPENDIX 1: COMMUNICATIONS INFORMATION .............................................................................18
City of San Luis Obispo
Emergency Operations Plan Utility Disruption Annex I
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I. Essentials
A. Utility Disruption Emergency Definitions
1. Weather Emergency (also see Adverse Weather Annex)
A weather emergency (severe heat wave, high winds, or severe cold wave), either in the City of San Luis Obispo or threatening the City of San Luis Obispo, of disastrous proportions that causes extended loss of power.
2. Wildfire (also see Major Fire Annex)
A wildfire emergency (urban interface, intermix or open space) either in the City of San Luis Obispo or threatening the City of San Luis Obispo, of disastrous proportions that causes utility infrastructure damage resulting in loss of power, water, sewer, and natural gas.
3. Earthquake (also see Earthquake Annex)
An earthquake emergency (depending on magnitude) either in the City of San Luis Obispo or threatening the City of San Luis Obispo, of disastrous proportions that causes utility infrastructure damage resulting in loss of power, water, sewer, and natural gas.
B. Initiating Event
Any notification of anticipation or known severe weather, wildfire, or earthquake that in the opinion of the City of San Luis Obispo City Manager, Utility Director (or designee), Fire Chief (or designee) Chief of Police (or designee) will create an extended utility disruption will be considered an “initiating event” for plan activation.
Utility threats can change quickly, the goal is to provide the community with advance notice when possible.
The event notification will include:
Estimated start time of a potential event
Forecasted weather duration
Estimated time range to full restoration
Number of medical baseline customers in the potentially impacted area If a planned “Public Safety Power Shut-off” by PG&E, maps that include boundaries of the area subject to de-energization and affected circuits will be posted at www.pge.com/pspsportal C. Initial Alerting
Upon notification of Utility Disruption, the following actions should be followed:
Dispatch: The San Luis Obispo Emergency Communications Dispatch Center will notify the City Manager, Utility Director, Police and Fire Chiefs or designees of Utility Disruption notification. In the event of a Utility Disruption event, it is recommended an operational conference call occur to discuss EOC activation need and immediate preparation and response needs. Known Utility Disruption Operational Area Conference call with:
SLO City EOC Director or designee
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SLO Utility Director or designee
SLO City Fire & Police Chief or designee
SLO County OES Director or Duty Officer as appropriate Cal Poly EOC Director or designee as appropriate
CAL FIRE Chief or Duty Chief as appropriate
San Luis Coastal School District Director or designee as appropriate Objectives to be discussed during the conference call:
Attain situational awareness on utility conditions
Review the anticipated area of anticipated impact
Identify actions already taken
Identify incident-specific concerns
Present the EOC Director with recommended courses of action Recommend to the EOC Director whether to implement all or part of the Annex Department Heads & Elected Officials notified by SLO City EOC Director or designee Emergency Communications Center to monitor information EOC PIO implement crisis communications plan
Notify all Department Heads of current situation and EOC operations Notify City Council of current situation and EOC operations SLO City EOC Director or designee determines and communicates activation of EOC to appropriate level
Department Heads or assignee report to EOC as required Section Coordinators or assignee report to EOC as required Elected Officials report to EOC as required
Recall off-duty police and fire personnel as required Notify Cal Poly, Co. OES and CAL FIRE of EOC activation ECC and EOC monitor National Weather Service, OES Earthquake warning, PG&E, and/or So.
Cal Gas
II. Response
A. Emergency Operations Center Locations:
The following are the EOC locations for an emergency event. (Note: These locations may be adjusted or changed depending on the specific circumstances of the event).
EMERGENCY OPERATIONS CENTER (EOC)
Primary: San Luis Obispo City Fire Department
2160 Santa Barbara Ave.
San Luis Obispo, CA 93401
Secondary: Ludwick Community Center
864 Santa Rosa Street
San Luis Obispo, CA 93401
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B. Emergency Operations Center – Levels of Activation
The number of City staff at the EOC will depend on the level of activation. The person authorizing the activation of the EOC will determine the Level of Activation. The Emergency Services Director may change the activation level throughout the emergency as needed. The levels of activation are:
EOC LEVEL 1
A major disaster where local resources are overwhelmed. State and/or federal resources are required.
A local emergency and a state of emergency will be proclaimed. A Presidential Declaration of Emergency or major disaster will be requested. The EOC will be staffed to the highest number of personnel possible or necessary.
EOC LEVEL 2
A moderate to severe emergency wherein local resources are not adequate and mutual aid may be required on a regional or even statewide basis. A local emergency and a state of emergency may be proclaimed by City Council and/or County. The EOC will be moderately staffed. EOC LEVEL 3
A minor to moderate incident wherein local resources is adequate and available. A local emergency may or may not be declared. The EOC will be minimally staffed.
Note: Upon activation of the City of San Luis Obispo’s Emergency Operations Center, contact will be established with the County of San Luis Obispo Office of Emergency Services.
C. Emergency Response Levels
Emergency response for Utility Disruption emergencies is broken down into three levels:
Level 1, Severe Emergency:
Total recall of all off-duty police, fire department personnel, and request the San Luis Obispo City Manager and all department heads report to the City’s Emergency Operations Center. Level 2, Escalating Emergency:
Increased number of incidents due to the Utility Disruption Emergency. On-duty crews cannot keep up with calls however, the incident can be handled by calling out all off-duty public works department employees and with the assistance of on-duty fire and police units. Level 3, Non-Emergency:
Always in effect day-to-day routine operations. On-duty crews can handle all calls.
D. Situation Awareness Reporting
1. General
The priority upon Plan activation is situation reporting: the process of getting a complete and comprehensive picture of the damages caused by the event. Immediately after a Utility Disruption Emergency, situation reporting may be minimal. It is recognized that complete damage intelligence may take several hours get a complete citywide assessment. Continuing situation reporting is critically
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important and is the foundation on which EOC/field actions are based. Every effort must be made to immediately initiate a field survey within a Situation Reporting Zone (SRZ) and to gather the best available information. Report that information to the City of San Luis Obispo EOC as soon as possible.
Situation Reports may become available from the other sources, i.e.:
General Public
News and social media
San Luis Obispo County Emergency Communications Center San Luis Obispo Office of Emergency Services
City of San Luis Obispo Radio equipped field units
Caltrans
California Highway Patrol
SEMPRA/Southern California Gas Company
Area Medical Centers
San Luis Coastal Unified School District
Pacific Gas and Electric (PG&E)
The individual field Situation Reporting Groups within the Operations Section will conduct a field survey of an assigned area or Situation Reporting Zone (SRZ). Early reports may include the following:
Rescue needs (estimated number trapped)
Serious mass injuries (estimated number)
Deceased (estimated number)
Damaging Utility Disruption Emergency
Serious biological hazardous material spills (sewer leaks) Any other critical emergency or situation observed as a result of a Utility Disruption.
E. Situation Reporting Zones
In the event of a damaging event, the City of San Luis Obispo has been organized into four Situation Reporting Zones (SRZ’s). They are described as follows:
Zone 1: CENTRAL: is that area to the North of the intersection of Broad Street and Perkins Lane, West of the Union Pacific railroad, South of Mill Street from Broad St. to Pepper Street and East of Highway 101 from Madonna Road to Broad Street.
Zone 2: NORTH: Is that area to the North of Mill St. from Broad Street to Pepper Street and North of Monterey Street from Pepper Street to Fox Hollow Road exit off Highway 101.
Zone 3: WEST: is that area that is West of Broad Street and South of the Intersection of S Higuera Street and Bridge St.
Zone 4: EAST: is that area that is South of the intersection of Broad Street and Perkins Lane, East of the intersection of Tank Farm Road and Santa Fe Road and East of the Union Pacific railroad from the Meeting of Lawrence Drive and Garibaldi Avenue and South of Monterey Street Note: Where no damage occurs within an SRZ, “no damage” reports are still required to insure complete damage intelligence.
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F. Situation Zone Responsibilities
DEPARTMENT RESPONSIBILITY
Police Department Citywide primary survey for damages
Fire Department Citywide survey for damage, rescue, injuries, and fire Public Works Citywide survey for streets, facilities and, parks damage Information Technology Citywide survey for communication and broadband damage Community Development Citywide survey of critical facilities for damage, structural damage, and posting of unsafe buildings
Utilities Citywide survey of freshwater and waste disposal systems damages.
PG&E Utilities Survey for condition of their infrastructure So. Cal Gas Survey for condition of their infrastructure SLO Coastal Unified School District Survey for condition of their facility and personnel Caltrans Jurisdictional survey for State highways
G. San Luis Obispo County Resources
The Office of Emergency Services (OES) coordinates all requests for assistance for San Luis Obispo County (beyond mutual aid agreements established for fire, law, medical, or public works resources). To request assistance from San Luis Obispo County, contact the Duty Officer at 805.781.1144.
The American Red Cross works together with the Care and Shelter Branch to identify and establish evacuation and general population shelter sites. In most cases the Care and Shelter Branch provides a supporting role to the American Red Cross.
H. City Personnel Notification /Activation
The on-duty dispatchers will:
Alert all off-duty police, fire, utilities, and public works personnel to contact their respective departments to determine activation and reporting to duty needs. This may be accomplished through assistance from each specific department. Dispatchers will poll on-duty police and fire units for:
Confirmation if stations are running on generator power and fuel status. Confirmation of on-duty available resources and actions. Information will be communicated to the EOC Director or designee.
I. Plan Objectives
Provide for the safety of the public, agency employees, and first responders. Ensure that emergency service delivery efforts, both law enforcement, fire, and emergency medical service, are uninterrupted.
Provide for timely and accurate release of incident information to the public, media, first responders, agency administrators and cooperators by the EOC Public Information Office. Protect the continuity of critical infrastructure (water/sewer), processes, essential services, and facilities with the installation of temporary power generation if back-up power does not already exist.
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Ensure coordination with law enforcement to maintain the protection of the public. Ensure that the needs of medically dependent individuals and those with access and functional needs are contacted and assisted as needed/able.
Implement fuel distribution plan for continuous operations. Ensure Shelters and Resource Centers are supported by Care Support. Ensure close coordination and communication between Cal Poly, SLO County, San Luis Coastal and the City of SLO.
Ensure close coordination and communication between, Co. OES/EOC, MHOAC (local hospitals, care facilities, SLO Ombudsman) and the City of SLO, and Cal Poly. Maintain close coordination and communication between all affected public agencies, incident management, and PG&E, for the activation of the Utility Disruption Annex.
J. Utility Disruption Ready, Set, Go
Community members should be encouraged to closely monitor the weather and understand what constitutes “fire-prone weather,” such as Red Flag Watches and Warnings. Community members, who are sensitive to heat or dependent on electricity, should start to prepare if weather becomes extremes or should de-energization occur. Provide National Weather Service forecasts for the potential of high-fire risk weather to occur within 24 hours and the public should now get “Ready” for a wildland fire. https://www.readyforwildfire.org/prepare-for-wildfire/ready-set-go-campaign/ The City Public Information Officer (PIO) should notify the public of utility disruption Community members should exercise their Utility Disruption Ready-Set-Go plan, which may include evacuation to a non-affected area, and “Go.”
Community members should be directed to https://www.slocity.org/ & https://www.readyslo.org for up-to-date Utility Disruption information, including outage maps, the City call line, the electrical companies’ public assistance line, resource centers and other applicable information.
III. Hazard Assessment
The City of San Luis Obispo Hazard Identification and Analysis process used the FEMA Threat and Hazard Identification and Risk Assessment Guide.
General Agency Responsibilities
Listed below is a general assessment that may result from a Utility Disruption. The exact circumstances of a Utility Disruption event may dictate some flexibility and adjustments. The following discussions attempts to present the most likely impacts from a Utility Disruption event occurring in or near the City of San Luis Obispo.
These potential emergencies are discussed in detail below as a basis for planning and response. This Plan does not presume to predict the full range and depth of Utility Disruption event consequences. It does, however, attempt to reflect the most accurate estimate of the nature of emergencies resulting from a Utility Disruption impacting event occurring in, or threatening the City of San Luis Obispo.
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A. Hazard Assessment
1. Potential Threats
The potential for a Utility Disruption emergency in the City of San Luis Obispo always exists. Utility Disruption emergencies are the primary areas of concern of this annex. The potential exists for a Utility Disruption emergency that could quickly over-run the capabilities of both the City of San Luis Obispo’s and other local government fire departments.
IV. Potential Impacts
The following potential impacts that may be triggered as a result of a Utility Disruption emergency impacting this City of San Luis Obispo include:
1. Leadership
2. Situation Reporting
3. Evacuation
4. Utilities Water-Sanitation
5. Transportation Systems
6. Communication Disruption
7. Emergency Public Information
8. Security
9. Animal Sheltering
10. School Disruption
11. Emergency Services
12. Resource Center
1. Leadership
The strain on local government and its emergency response organization to command and coordinate the response to an extreme Utility Disruption event could be immediate, severe, and overwhelming.
In county assistance from state, federal, mutual aid and private agencies will probably not be needed in anything but the most extreme situations where outages exceed 48 hours. Logistical support and/or mutual aid requests may have extended arrival time.
2. Situation Reporting
A Utility Disruption event may initiate or exacerbate emergencies. Such an occurrence is reasonably anticipated to overwhelm emergency response resources and necessitate a change to the traditional response protocol. Reporting emergencies via a 911-phone dependent system may be overloaded the first several hours of the incident.
Challenges may be in an overloaded cellular system as citizens turn to cellular data for information.
3. Evacuation
The purpose of an evacuation is to move the population in an affected area away from the possible hazards.
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Evacuation for short duration utility outages should not be necessary and avoided when possible, and community members should be encouraged to shelter in place. Evacuation of specific populations may be indicated when:
Baseline medical patients need definitive care at hospital or medical facility. Utility outage is anticipated to exceed 48 hours.
Managed care facilities activate their emergency plan to move their baseline clientele.
During extreme temperatures when fans and HVAC system are not available for vulnerable populations.
4. City Utilities (Water and Sewer)
The Utilities Department has worked to ensure that necessary water and sewer facilities have power generation equipment to maintain service through Utility Disruption event. Water storage tanks should be topped off upon the first notification of a possible Utility Disruption.
Water treatment and storage capacity may be reduced during a Utility Disruption event, the public should make all efforts to eliminate outdoor irrigation and unnecessary indoor water use.
If backup generators fail and positive pressure is lost within the City’s water distribution system, the County Health Officer may need to issue a boil water notice to the community immediately to ensure public health is protected.
5. Transportation Systems
A Utility Disruption will likely disrupt normal transportation systems causing severe traffic management problems as well as delays to response, evacuation, and logistical support. Transit systems would remain operational as determined by the EOC. Additional public works staff and resources maybe necessary to assist police in traffic control.
6. Communication Disruptions
Telephone equipment, both hard wired, cellular and voice over internet (VOIP) could be adversely affected.
Hard wired phones may remain in-service however overloading may occur. Cellular may remain in-service however overloading (data) may occur. Voice over internet would be out of service and unusable.
7. Emergency Public Information
During a UTILITY DISRUPTION event, the public will need basic emergency public information.
This information will be provided by the City of San Luis Obispo's Public Information Officer via a wide range of both public notification systems and social media. Information streams may become challenged over time as cell phone power is lost. The need for a staffed call center will be needed, this could be in conjunction with the County.
See holding statement attachment at end of document
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8. Security
Access into and out of the impacted area, mostly to ensure public safety, will be a consideration for law enforcement.
Alarm systems may fail or malfunction resulting in additional PD calls as well as a security risk.
9. Animal Sheltering
Animal shelter may be a long-term requirement for extended power outages; however, community members should be directed where to take animals during evacuation whenever possible.
Potential resources:
SLO Co. Animal Services (animals including dogs, cats, rabbits, birds, chickens) SLO FFA (large animals, livestock)
Mid-State Fairgrounds (large animals, livestock)
Santa Maria Fair Park (large animals, livestock)
The American Red Cross has disaster trailers (which are staged at various locations around the County) and can be stocked with some crates, food, and bowls. Due to loss of water pumps on private property, water for large animals may become an issue.
The County Ag Commissioner should be consulted to identify impacts.
10. School Disruptions
Schools would be immediately disrupted requiring them to either shelter in place, close or evacuate.
Communication with SLO Coastal School District via SLOPD school resource officer as needed.
11. Emergency Services
Emergency medical services may become overwhelmed due to baseline medical community needs.
Fires, wildland, or structure may pose extreme public hazard should water systems dependent on power be compromised.
Technical Rescues of various types could occur as a result of power outages such as elevator entrapment.
12. Resource Centers
The EOC may consider opening “Resource Centers” for daytime use during a Utility Disruption
Pre-identified resource centers should be considered for use in providing resources and limited daytime shelter to displaced individuals during an extended outage. The city in cooperation with the County may need to support medical shelters for 24-hour use. The decision will be made at the time based upon the needs and number of displaced individuals and whether they have on-going medical issues like the need for electrically operated supplemental oxygen concentrators/generators, CPAP, home dialysis machines, sensitivity to heat emergencies etc.
SLO County EOC Mass Care (CHADOC) and Public Health officials may provide shelter assistance.
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Assistance may be limited from Red Cross as power outages are considered a planned event and not disaster assistance.
V. Recovery
The City of San Luis Obispo has a Recovery Plan under as part of the City of San Luis Obispo’s Comprehensive Emergency Management Plan. The following points are a short Recovery.
A. Re-entry
During transition into a recovery phase, areas affected by the Utility Disruption event should be inspected to determine if they are safe for public re-entry. Based on joint concurrence by the Unified Command Staff, reentry will be authorized, and a Public Information message to that effect will be issued.
B. Demobilization
When response agencies are nearing completion of the last remaining life-safety Protective Action Missions, and when the Emergency Services Director (San Luis Obispo City Manager) or the Deputy Emergency Services Director determines that the disaster has entered a recovery phase, the command staff should develop a formal demobilization plan. Consideration should also be given to assigning appropriate agencies to conduct short term recovery operations (e.g., debris removal, restoration of critical facilities, utilities, and communications, and tending to the needs of the homeless and displaced, etc.).
The City of San Luis Obispo Emergency Operations Center should be downgraded as an Emergency Operations Center. The Emergency Operations Center will then become a Recovery Operations Center (ROC).
It is desirable to attempt to restore departments to their normal working routine and environment as soon as possible. The Unified Command Staff, as well as other City of San Luis Obispo agencies, will be heavily involved in short and long-term recovery operations.
C. Final Report and Activity Log
All department heads from the City of San Luis Obispo departments involved in the Utility Disruption event response will be required to complete a narrative report and a master activity log. The narrative report briefly describes the primary responsibility, the protective action missions performed and the total staff hours of involvement by the agency during the emergency phase of the Utility Disruption event. The master activity log documents names and times of agency personnel involved in a mission, equipment and supplies used, and any contracts with a private vendor to support emergency operations. Most of this information can be extrapolated from individual activity logs used by team leaders during the emergency (ICS 214, Emergency Operations Center messages, Emergency Operations Center activity logs). A copy of the narrative report and activity logs should be forwarded to City Hall as soon as possible and will be part of the official record of the UTILITY DISRUPTION event disaster.
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XI. Revision Page
This Section is for Plan Holders to record the posting of each Official Plan Revision made by the City of San Luis Obispo. Please enter the revision number, the pages, the date the revision was posted, and the name of the person posting the revision.
Revision # Revision Title Page Number Revised Date Name 1-22 2022 Emergency Plan Update None 01/01/2022 Aggson
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Communications Information
#1 – Public Information Messaging
Safety message example: PG&E has informed its customers that as an additional precautionary measure to further reduce wildfire risks, there may be a need to de-energize electrical grids in advance of or during heightened risk conditions, such as high temperatures, high sustained and peak winds, and low humidity. The City of San Luis Obispo is taking steps to prepare and protect essential services during a potential power outage and encourages its residents and business community to do the same. Tips on how to prepare are available on the City Fire Department website https://www.slocity.org/government/department-directory/fire-department and PG&E website and all customers are encouraged to update contact information so that you are notified in advance of a power outage. PG&E will attempt to notify customers of a Utility Disruption event 48 hours in advance of power being turned off, 24 hours in advance and just before power is turned off. In the event a power outage occurs, it is also likely internet and phone service will be interrupted. Please consider essential needs for your family, your pets, and friends or neighbors, particularly the elderly and those with health conditions that may require backup power. If you or someone you know relies on electric or battery-dependent medical device, a back-up plan is particularly important. PG&E’s Medical Baseline Program assists residential customers who have special energy needs due to a qualifying medical condition by providing a lower rate on their monthly energy bill and extra notifications in advance of a UTILITY DISRUPTION. For more information about the program, visit PG&E’s Medical Baseline Program webpage.
Safety message example: PG&E has informed local officials and their customers a planned Utility Disruption MAY occur in the next 24-hours. All community members are directed to review their personal contingency plan, secure supplies as necessary, top off vehicles with fuel and consider evacuating baseline medical patients. Avoid use of elevators and communicate with neighbors your plan.
Safety message example: PG&E has informed local officials and their customers a planned Utility Disruption WILL occur in the next 2-hours. All community members are directed to activate their personal contingency plan, including evacuating baseline medical patients. Avoid use of elevators and communicate with neighbors your plan.
Sample Email: Safety Alert: Fire danger conditions may cause PG&E Utility Disruption (Notification on «DATE»). Elevated weather conditions, including potential fire risk, are forecasted in the next 24 to 48 hours and may impact electric service in portions of San Luis Obispo County. If these conditions persist, PG&E may need to turn off power to local customers for safety. Outages could last for multiple days. Maps of impacted areas are also available at PG&E portal. If PG&E does turn off power for safety, they will work to restore power as soon as it is safe to do so. For more information visit pge.com or call 1-800-743-5002.
Sample Text: Due to weather forecast PG&E may turn off power at «TIME, DATE». For more info: pge.com; 1- 800-743-5002
Sample Reverse 911 Phone Call: This is an important safety alert from the City of San Luis Obispo, calling on «DAY, DATE». This notice is for community members that may be affected by a planned power outage. Elevated weather conditions, including potential fire risk, are forecasted in the next 24 to 48 hours and may impact electric service in portions of San Luis Obispo county. If these conditions persist, PG&E may need to turn off power to local customers for safety. Outages could last for multiple days. Maps of impacted areas are also available at pge.com/pspsveventmaps. We will continue to monitor conditions and will provide further
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updates via text, radio, and social media as available. For more information visit pge.com or call 1-800-743- 5002. Thank you.
Safety message example: Do NOT use a BBQ to heat your home; could result in carbon monoxide poisoning. DO NOT use candles. Practice safe food habits. If you have power conserve electricity. Conserve water.
Utility Disruption Cancelled: Due to changing weather conditions, the power company has decided outages will not be necessary for [INSERT AREAS] in order to reduce the risk of fires. Stay alert for changing conditions and be prepared for future weather-related outages.
Boil Water Notice: Due to the recent power outage, which occurred on [date], the water distribution system was depressurized, the State Water Resources Control Board, Division of Drinking Water, and the [insert water system name] are advising all its customers to only use boiled tap water or bottled water for drinking and cooking purposes as a safety precaution to avoid stomach or intestinal illness. The affected area includes: a portion of [specify which areas) or all customers of [insert water system name].
We will inform you when tests show that water is safe to drink and you no longer need to boil your water. We anticipate the power to return and the distribution system to be re-pressurized by [specify date]. Afterwards, we will be collecting special bacteriological samples to ensure the water is safe to drink.
If you have questions about other uses of tap water, such as bathing and dish washing, please read this guidance:
https://www.cdc.gov/healthywater/emergency/dwa-comm-toolbox/before/tools/What-to-Do-During-a-BoilWater-Advisory.docx HOLDING STATEMENT: ELEVATED STATUS “The City of San Luis Obispo received initial notice from PG&E of an “Elevated Status” for a Utility Disruption in the city that could occur as early as <insert date>. While there is currently no Utility Disruption scheduled for the City of San Luis Obispo, we continue to closely monitor weather conditions and remain in close contact with PG&E and San Luis Obispo County Office of Emergency Services. PG&E has assured us that they will notify the City and their customers 48 hours before any Utility Disruption takes place. We believe it is important to let our residents know the city has a plan in place and that everyone should take the time now to prepare.”
HOLDING STATEMENT: UTILITY DISRUPTION WATCH “We received notice from PG&E of a “Utility Disruption Watch” for the City of San Luis Obispo, which means there is a reasonable chance that PG&E will shutoff power in a given geographic zone due to a combination of adverse weather and dry fuel conditions. While there is currently no Utility Disruption scheduled for the City of San Luis Obispo, we continue to closely monitor weather conditions and remain in close contact with PG&E and San Luis Obispo County Office of Emergency Services. PG&E has assured us that they will notify us and their customers 48 hours before any Utility Disruption takes place. We believe it is important to let our residents know the city has a plan in place and that everyone should take the time now to prepare. We further recommend/encourage those community members dependent on electricity for medical device use prepare to exercise their emergency plan which may include evacuation to an unaffected area.”
HOLDING STATEMENT: UTILITY DISRUPTION WARNING “We received notice from PG&E of a “Utility Disruption Warning” for the City of San Luis Obispo, which means PG&E electric customers in the City of San Luis Obispo being considered for Utility Disruption have been or are being notified. The City has activated its Emergency Operations Center and remains in close contact with PG&E and San Luis Obispo County Office of Emergency Services. Residents in the City of San Luis Obispo could be without power for up to seven days and are encouraged to monitor local news media and social media for updates from PG&E. We further
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recommend/encourage those community members dependent on electricity for medical device exercise their emergency plan which may include evacuation to an unaffected area.” #2 – Media Communication Options
The City has clear policy and a variety of mechanisms to communicate emergency information to the public which include:
1. Early Warning System (EWS) Route Alerting Area Sirens for Protection Action Zone (PAZ) 8 (SLO City) The San Luis Obispo County EWS sirens are located throughout the Emergency Planning Zone (EPZ). Although the siren system was installed as one of the requirements related to the operation of Diablo Canyon Power Plant, the sirens can be used for any local emergency where there is a need for the public to act.
When activated, the sirens will sound for three minutes. The sirens are an indication that the Emergency Alert System (EAS) has been activated, and emergency information will be provided on local radio and television stations.
2. EWS Route Alerting Kit for PAZ 8 (SLO City) EWS Failure. In the event the San Luis Obispo County EWS sirens fail individually or altogether, a back-up system which includes PAZ zone maps and handheld megaphones can be used to alert the affected public areas. Staff has received training on activation procedures, equipment, and actions to be taken.
3. Sheriff Reverse 911. Reverse 911 through the San Luis Obispo Sherriff’s Office is an opt-in system. Recent updates have improved the system; phone calls will be made much quicker now. It has 30,000 lines so the calls can be placed within minutes instead of hours.
4. SLO County OES – Integrated Public Alert and Warning System (IPAWS). Wireless Emergency Alerts (WEAs) are used to send concise, text-like messages to WEA-capable mobile devices during emergency situations. WEAs are sent by your state and local public safety officials, the National Weather Service, the National Center for Missing and Exploited Children, and the President of the United States. This means SLO County OES can send Wireless Emergency Alerts (WEA) to cell phones including cell phones that come into our specified area when our alert is active and Emergency Alert System (EAS) messages to radio stations and television stations are sent out.
5. SLO City Social Media – Instagram, Twitter, and Facebook a. City Fire Department Public Information Officer and Chief Officers may use “Twitter Alerts” function to deliver up to date, vetted and credible information to the public through push notification. This medium allows for urgent safety alerts to be shared and reduces misinformation.
b. City Instagram account may be used to deliver up to date, vetted and credible information to the public through push notification. This medium allows for urgent safety alerts to be shared and reduces misinformation.
c. City Facebook account may be used to deliver up to date, vetted and credible information to the public through posting. This medium allows for urgent safety alerts to be shared and reduces misinformation.
d. News Media (TV & Radio). The City and City Fire Department have access to the three primary news sources in SLO County: KSBY, KCOY and KEYT televisions stations. During an emergency, information can be released through the City or FD Public Information Officer to these outlets including radio stations. All news outlets have online/apps with push notification.
City of San Luis Obispo
Emergency Operations Plan
Pandemic
ANNEX J
Developed for:
Derek Johnson
City Manager
City of San Luis Obispo
San Luis Obispo, CA.
Developed by:
Keith Aggson
Fire Chief
City of San Luis Obispo
San Luis Obispo, CA
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FORWARD
The City of San Luis Obispo Continuity of Operations Plan (COOP) for Pandemic events provides an overview of the City’s approach to COOP operations should a pandemic occur. It details COOP and City actions, describes the City organization, and assigns tasks. This plan provides guidance for implementing the COOP to ensure the orderly, rapid, and efficient actions are taken under the threat and condition of a pandemic and disruptions of City services are minimized. During a pandemic it is estimated that absenteeism can range from 10 to 40 percent. Compounding employee-illness related absenteeism is the possibility that schools, and childcare facilities may be closed, thus creating a significant childcare issue for working parents. While the severity and consequences of an emergency cannot be predicted, effective contingency planning can minimize the impact on City of San Luis Obispo’s missions, personnel, and facilities.
INTRODUCTION
Organizations across the nation perform essential functions and services that may be adversely affected in the event of a natural or human-made disaster. In such events, organizations should have continuity plans to assist in the continuance of their essential functions and governance. Continuing to perform essential functions is vital to an organization’s ability to remain a viable entity and provide essential services during times of increased threats from all hazards, humanmade or natural. Since the threat to an organization’s continuity of operations is great during a pandemic outbreak, it is important for the City of San Luis Obispo (SLO) to have a Pandemic Continuity of Operations plan (annex) in place to ensure it can carry out its essential functions and services. While organizations may be forced to suspend some operations due to the severity of a pandemic outbreak, an effective Continuity of Operations Plan can assist an organization in its efforts to remain operational, as well as strengthen the ability to resume operations and recover.
COORDINATED RESPONSE
When a Pandemic event impacts the City of San Luis Obispo and surrounding jurisdictions, Unified Coordination will be established by the San Luis Obispo County Office of Emergency Services (OES) charged with coordinating the regional response with the County Health Agency Department Operation Center (CHADOC). California Health and Safety Code gives broad authority to County Health Officers, including their authority to control contagious, infectious, or communicable disease and may “take measures as may be necessary” to prevent and control the spread of disease within the territory under their jurisdiction.1
ICS/SEMS/NIMS
The City of San Luis Obispo has adopted the Incident Command System (ICS), the Standard Emergency System (SEMS), and the National Incident Management System (NIMS) as the emergency organization and the emergency management system for response to a Pandemic event impacting the City of San Luis Obispo.
1 H&S §120175
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UNIFIED INCIDENT COMAND AUTHORITY
In the event of a Pandemic Incident, the Fire Chief will assume the position of Unified Incident Commander. In the event the Fire Chief is not available, the following chain of command is provided to identify authorized alternates to fill the City of San Luis Obispo's position as Incident Commander.
No. 1 – The Chief of Police
No. 2 – The Deputy Fire Chief or Police Captain
No. 3 – On-Duty Fire Battalion Chief or Police Lieutenant The Unified Incident Commander will alert the San Luis Obispo City Manager as to the severity of the incident
EMERGENCY OPERATIONS CENTER LEADERSHIP
The City Manager is the Emergency Services Director. The Assistant City Manager is the Deputy Emergency Services Director, and the Deputy City Manager is the alternate as needed.
PERSONS WITH BASELINE MEDICAL, ACCESS AND FUNCTIONAL NEEDS It is the intent of the City of San Luis Obispo to ensure Community Members with Baseline Medical needs and Functional & Access Needs have equal services and are prioritized during a Pandemic emergency based on the individual’s needs.
Keith Aggson
Fire Chief
City of San Luis Obispo Fire Department
Date: 01/01/2022
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Table of Contents
Forward ……………….…………………………………………………………………………………………………….….……...2 Introduction.............................................................................................................................2 Coordinated Response ............................................................................................................3 ICS/SEMS/NIMS.......................................................................................................................3 Unified Incident Command Authority.......................................................................................4 EOC Leadership........................................................................................................................4 Persons with Baseline Medical, Access and Functional Needs .................................................. 4 I. Essentials..........................................................................................................................7 A. Initiating Event ..................................................................................................... 7 B. Pandemic Plan Activation .................................................................................... 7 C. Pandemic Plan Activation Tasks………………………………………………………………………..7 D. Prevention Strategies........................................................................................... 9 II. Continuity Planning……………………………………………………………………………………………………….10 III. Response ........................................................................................................................ 12 A. Emergency Response……………………………………………………………………………………….12 B. EOC Locations…………………………………………………………………………………………………..12 C. Pandemic Coordinator and Response Team…………………………………………………… .12 D. Risk Communications……………………………………………………………………………………….12 E. City overview Planning Sheet and Impacts……………………………………………………….13 IV. Elements of a Viable Pandemic Continuity Capability ...................................................... 13 A. Essential Functions .............................................................................................. 13 B. Continuity Communications ............................................................................... 13 C. Essential Records Management........................................................................... 14 D. Human Resources ............................................................................................... 14 E. Delegation of Control and Direction ................................................................... 14 F. SLO County Office of Emergency Services (OES) ................................................. 15 G. Reconstitution ..................................................................................................... 15 V. Pandemic Reduced or Cancelled ...................................................................................... 15 A. Operational Area Conference Call Activation……………………………………………………15 B. Actions to be Taken………………………………………………………………………………………….15 C. Conduct After Action Review……………………………………………………………………………15 VI. Potential Impacts............................................................................................................ 15 A. Leadership ........................................................................................................... 16 B Shelter in Place/Isolation .................................................................................... 16 C. School Disruptions .............................................................................................. 16 D. Emergency Services ............................................................................................. 16 E. Emergency Public Information ………………………………………………………………………..16 F. Financial ………………………………………………………………………………………………………….17 VII. Recovery........................................................................................................................ 17
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A. Demobilization..................................................................................................... 17 B. Cost Recovery ....................................................................................................... 17 C. Final Report and Activity Log …………………………………………………………………………..18 VIII. Plan Administration ...................................................................................................... 18 A. Authorities .......................................................................................................... 18 B. Purpose ................................................................................................................ 18 C. Plan Objectives..................................................................................................... 19 IX. Work Practices and Procedures .................................................................................... 19 A. Staffing Adjustments ……………………………………………………………………………………….19 B. Essential Operational Functions ………………………………………………………………………19 C. Sharing of Information……………………………………………. ........................................ 20 D. Providing Supplies of Protective Equipment ....................................................... 20 E. Employee Illness and Exposure……. ..................................................................... 20 Conclusion………………………………………………………………………………………………………….…………………21 Revision Page……………………………………………………………………………………………………….……………….21 Appendices
APPENDIX 1: WORLD HEALTH ORGANIZATION PHASES…………………………………………..…………….22 APPENDIX 2: WEBSITES FOR PLANNING AND PREPAREDNESS…………………………….………….……..24 APPENDIX 3: ASSUMPTIONS………………………………………………………………………………..………………. 25
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I. Essentials
A. Initiating Event
The declaration of a Pandemic by the County Public Health Officer is the initiating event that alerts the public and the City of San Luis Obispo. The focal point for reporting initial declaration of a pandemic is the City of San Luis Obispo’s Emergency Communication Center.
B. Pandemic Plan Activation
It is the policy of the City of San Luis Obispo that a pandemic, as referenced in this Plan, and in the judgment of the City Manager, Fire Chief or Police Chief, or their designee, warrants activation of this plan.
If a pandemic is confirmed and is brought to the attention of the City of San Luis Obispo Emergency Communications Center, contact with the Emergency Operations Center Director (or authorized alternate) should be attempted. If contact by phone is possible, the Emergency Operations Center Director or alternate would be advised of the situation (including initial confirmed cases) by the City of San Luis Obispo Emergency Communications Center.
If contact with the Emergency Operations Center Director or any authorized alternate cannot be made, the Deputy Fire Chief, on-duty Battalion Fire Chief or highest-ranking Police Officer may recommend Plan activation.
C. Pandemic Plan Activation Tasks
1. Operational Area Conference Call as necessary
a. SLO City EOC Director or Designee
b. SLO City Fire & Police Chief
c. SLO County OES Director or Duty Officer
d. SLO County Medical/Health Officer or Designee
e. Cal Poly EOC Director or Designee
f. CAL FIRE Chief or Duty Chief
g. San Luis Coastal School District Director or Designee
2. Objectives to be discussed during the conference call:
a. Attain situational awareness on pandemic and declaration of emergency. b. Identify incident-specific concerns, actions already taken and recommended courses of action.
c. Determine implementation of all or part of the COOP. d. PIO implement crisis communications plan with Pandemic information from CHADOC, JIC, and/or CDC.
e. Notify Department Heads & Elected Officials by SLO City EOC Director or Designee. f. SLO City EOC Director or Designee determines and communicates activation of EOC to appropriate level:
i. Department Heads or designee report to EOC as required ii. Section Coordinators or designee report to EOC as required iii. Elected Officials report to EOC as required
iv. Recall Safety Employees to duty as required
v. Notify Cal Poly, Co. OES and CAL FIRE EOC is activated
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This tables outline the plan of action the City will take to minimize the effects of an infectious disease incident. Specific actions are outlined on individual Areas and Support Function. Actions are correlated with the potential “Operational Impact Level” of an event. The “Trigger Guidelines” are meant to provide guidance for action timelines. Specific “Action Items” may be adjusted at the discretion of the City Manager (Emergency Services Director) and may vary by Department.
Response Level &
Operational Impact
Trigger Point
Guidelines
Any or all trigger points
may initiate action
Action Items
● Pre-planning action
completed
□ Pre-planning action
incomplete
○ Imminent event prep
action
The risk for a
pandemic is greatly
increased but not
certain.
Level 5 Impact Level:
“Normal” Regular City
Operations
Daily operations, no
impact
● Program in effect -
monitoring developing
trends
● Obtain Critical resource
stockpiles
□ Deliver infectious
disease/ PPE training
□ Develop operational
plan
Spread of disease
between humans is
occurring in more than
one country of one
WHO region.
Level 4 Impact Level:
“Low” Pre-event Planning
New infectious disease
identified. Increasing
public awareness exists.
○ Initiate City Dept
awareness and ongoing
updates
□ Review current plan for
gaps
□ Train personnel in
critical functions
Community-level
outbreaks are in at
least one additional
country in a different
WHO region from
phase 5. A global
pandemic is under
way
Level 3 Impact Level:
“Medium” Specific Event
Planning
City Manager to identify
probable impact on
departments based on
communication from all
agencies
○ Supervisors finalize
event prep and identified
needs
○ Pre-event directives
issued from City Manager
○ Verify critical resource
inventories ○ Publish
disease-specific treatment
protocols
○ Prepare for protocol
changes instituted by SLO
Co. Health Dept and/or
EMSA
The global pandemic
has been transmitted
to SLO County and is
occurring and is
localized. Level 2 Impact Level:
“High” Event Response
FD identifies increased
call volume. Disease
spread in the public is
increased significantly.
Public health notification
of incidence of infection
with high mortality or
hospitalization. Public
Safety personnel
○ Review and change
specific treatment
protocols determined by
SLO Co Health Dept or
EMSA.
○ Implement enhanced
exposure protection
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symptomatic. Human
Resources identify
increasing or unusual
absentee rates.
Operations staffing is
impacted.
○ Reallocate personnel to
support essential
operations
○ Distribute critical
resource inventories
○ Restrict public access
Localized pandemic is
severally impacting
population and city
operations.
Level 1 Impact Level:
“Severe” Active Pandemic,
High Lethality
City unable to maintain
normal staffing.
Departments unable to
meet increased requests
for service
○ Evaluate staffing
distribution matrix and/or
reduction of service
○ Implement strict
exposure restrictions
D. Prevention Strategies
Prevention is the key to reducing the impact of a pandemic on the City’s ability to perform its mission.
It is also important in protecting our employees and family. The following prevention strategies are to be implemented:
1. Training for all employees
a. Use of Protective Masks, when trained and instructed b. Hygiene Techniques to Prevent Spread
i. Hand washing is the single most important action to prevent transmission of infectious disease. All personnel should practice good hygiene by regularly washing their hands in accordance with CDC guidelines.
ii. Always wash hands with soap and water or waterless instant hand antiseptic (minimum 60% alcohol based) for a minimum of 20 to 30 seconds every time:
1. After any patient contact (in addition to wearing gloves)
2. Before cooking or handling food, eating, and drinking
3. After using the restroom
4. After any contact with apparatus and equipment, and when entering station offices and quarters
c. Coughing and sneezing
i. All employees will cough or sneeze into their shirt sleeve or wear a simple procedure mask (dust mask).
ii. Any sick employees with symptoms indicative of illness need to be sent home immediately. Exposing fellow workers and patients puts our workforce and vulnerable patients at risk.
d. Frequent Decontamination of Equipment, Workstations, and areas of public contact.
2. Infected Patient Contact Training for Fire Department Emergency Response employees a. Gloves, gowns, and eye protection will be worn for all patient contacts, or as specified by the CDC or public health officials based on the type of contagion. b. Properly placed N95 masks or oxygen mask will be worn on patients with symptoms or possible infectious illness.
c. Place masks on patient with symptoms of contagious disease KN95 or surgical masks. d. Other treatment and/or contagion-control measure as determined by Public Health and/or Local Emergency Medical Services Agency (LEMSA). e. Limit the number of rescuers in contact with an infectious patient or possibly infectious patient.
i. One rescuer with full PPE within three feet of the patient when doing an assessment (minimum gloves, N95 mask, gown, and eye protection).
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ii.If additional rescuers are needed within the three-foot “bubble,” full PPE is required.
f. Medical Equipment Decontamination and Replacement
g. Contaminated waste will be disposed of properly. Decontaminate eye protection with germicidal wipes.
3. Public Safety Dispatch Training and Protocol: Dispatch will inquire and relay to emergency responding units, when possible, if the reporting party indicated the patient may be symptomatic, been exposed to someone who may be symptomatic or if the location (e.g. home, care facility, dorm room) previously had someone present who was symptomatic.
II. Continuity Planning
All City of SLO personnel is to be informed regarding protective actions and/or service modifications related to this plan. Messaging and risk communications during an emerging infectious disease or pandemic will be conducted by the City Manager or his/her designee. Guidance and instructions on established infection control measures such as social/physical distancing, personnel protective equipment, personal hygiene and telework polices are provided by the City Manager or his/her designee to assist in limiting the spread of the virus at the primary and alternate worksite.
The plan emphasizes disease prevention; workforce protection is critical. Treatment options may be uncertain and may not be available. The actions outlined in this plan are intended to minimize the possibility of illness for City employees.
All City employees are disaster service workers2 who may be assigned non-traditional responsibilities. All City employees must understand their potential role as a disaster service worker. When engaged as a disaster service worker, City employees performing duties are considered to be acting within the scope of disaster service duties while assisting any part of the organization or performing any act contributing to the protection of life or property or mitigating the effects of the emergency. This means that the duties assigned to City employees may be different than their traditional roles and duties.
The City must plan to be self-sufficient. Limited availability of mutual aid resources and disruption of the supply chain will require that the City be prepared to operate independently for long periods of time.
Stores of food, fuel, and PPE will be required to sustain independent operation. If supplies have not been acquired prior to an event, the City must purchase supplies as early as possible as early information of a pandemic becomes available. New Supplies should rotate through existing cachesin an attempt to extend the useful life of the cached equipment for future needs.
The plan requires action before any event. Parts of the plan depends upon actionstaken prior to an event.
For instance, the use of full personal protective equipment (PPE) during an event depends on acquiring enough supplies of PPE beforehand. Pre-event actions are identified in low and medium impact level planning for each function. All supervisors are responsible to ensure pre-event actions are completed for each essential function in the City.
Within the workplace, social/physical distancing measures could take the form of: modifying the frequency and type of face-to-face employee encounters (e.g., placing moratoriums on hand-shaking, 2 California Government Code Section 3100-3109
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substituting face-to-face meetings with teleconferences, staggering breaks or work schedules, posting infection control guidelines); establishing flexible work hours or worksite, (e.g., telecommuting); promoting social distancing between employees and customers to maintain six-feet spatial separation between individuals; and implementing strategies that request and enable employees with an infectious disease such as influenza to stay home at the first sign of symptoms.
Department Heads are encouraged to communicate protective actions with their employees, including any who are in higher risk positions and provide them with necessary personal protective equipment.
Employees, whose primary and vital function is to conduct in-person transactions with the public, should be provided training and supplies to maximize their safety. This would include employees at customer service and payment positions. Closing other offices to routine public interaction should be considered to minimize risk while providing a safe alternative method to conducting the business of the City. This may include the use of electronic or written business transactions that may otherwise be conducted in person.
The workspaces and hygiene supplies/procedures for employees who must interact with the public should be addressed before the start of each business day. Supplies and procedures should be consistent with the recommended guidelines provided by Public Health Officials. Unnecessarily overplaying a threat can have significantly negative impacts on public mental health and therefore should be avoided.
Frequent, daily communication is important to keep employees informed about developments in the organization’s response, impacts on the workforce, and to reassure employees that the organization is continuing to provide essential functions. City leadership and pandemic response teams should include deliberate methods to measure, monitor, and adjust actions to changing conditions and improved protection strategies such as:
1. Implement a formal worker and workplace protection strategy of cleanliness3 .
2. Track and implement changes in approved or recommended protection measures.
3. Pre-position material and protective equipment onsite.
4. Ensure essential personnel are aware of safety measure at the primary worksite.
5. Ensure personnel have access to information/systems to work remotely when appropriate.
6. Coordinate with local public health and emergency response points of contact to ensure open, adequate communications.
The plan is scalable as actions outlined in this plan are based on the impact to the City; the greater the impact, the greater the level of action that will take place.
The plan is flexible as an infectious disease event is dynamic and unpredictable. Although the actions outlined in this plan are based upon specific impact levels, the plan is meant to be flexible. Some actions may need to be taken earlier than planned, and some actions may not be taken at all. In addition, other actions not specifically outlined in this plan may need to be taken as the need arises.
Department-specific risk assessments that identify actual control designations for all personnel and/or positions will be conducted initially and periodically thereafter for each department by the department head in coordination with the City Manager’s message. These assessments should be kept as part of each departments action plan documentation.
3 Such as requiring surfaces be wiped down after every meeting, lunch hour, staying home when sick, etc.., maintaining a visible log of these activities, and assigning responsibilities to area staff to coordinate completion these activities.
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Departments are encouraged to add their specific plan(s) and procedure(s) of their selected mitigation, prevention, protection, or control measures, to include those necessary during a pandemic.
Lastly, the plan recognizes that the City’s actions are interdependent with the actions of other agencies such as County EOC, Local EMSA, SLO County Health Dept. and CHADOC. City of San Luis Obispo will cooperate with and assist other agencies whenever possible to best serve the public interest.
III. Response
A. Emergency Response
1. A Pandemic event may initiate or exacerbate emergencies over a widespread area. Such an occurrence is reasonably anticipated to overwhelm emergency response resources and necessitate a change to the traditional response protocol.
2. Normal response to reported emergencies may overload resources.
B. Emergency Operations Center Locations
The following are the EOC locations for an emergency event. (Note: These locations may be adjusted or changed depending on the specific circumstances of event).
Primary: Secondary:
San Luis Obispo City Fire Station 1 Ludwick Community Center 2160 Santa Barbara Ave. 864 Santa Rosa Street
San Luis Obispo, CA 93401 San Luis Obispo, CA 93401
C. Pandemic Coordinator and Pandemic Response Team
The Pandemic Coordinator will oversee a Pandemic Response Team (PRT) to anticipate the impacts of a pandemic on the City and to assist with developing strategies to manage the effects of an influenza or viral outbreak. The City Manager has been designated as the agency Pandemic Coordinator who will work with a team of advisors from the City department head team or their designee.
Each department head or designee will participate on the Pandemic Response Team to support the Pandemic Coordinator. The City is comprised of the following departments:
1. Administration/IT 2. City Attorney 3. Human Resources
4. Community Development 5. Public Works 6. Utilities
7. Finance 9. Police 10. Fire
11. Parks & Recreation
D. Risk Communications
The City will develop a pandemic risk communications procedure for communicating with all internal and external stakeholders. This includes the use of existing notification rosters with names and telephone numbers for personnel both working on site and those forced into emergency relocation.
These rosters will be maintained and updated by the City Administration staff (PIO) and located on the database. Hardcopies are to be maintained at the City EOC.
Pandemic communications should be closely aligned with messaging from County Public Health Officials. During a Pandemic, the importance of clear and consistent messaging cannot be stressed enough.
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E. City Overview Planning Sheet and Impacts
The City will undertake actions at each impact level. These impact levels are designed to provide guidance for action timelines. Specific action timelines may be adjusted at the discretion of the City Manager and may vary by Department.
1. Low Impact (Pre-event)
a. Deliver infectious disease training
b. Determine and obtain critical resource stockpiles
c. Develop scalable response plans
d. Post handwashing signs and other information and City facilities
2. Medium Impact
a. Publish disease-specific treatment protocols for employees b. Cross-train personnel in critical functions
c. Validate continuity plans
3. High Impact
a. Implement enhanced exposure protection
b. Reallocate personnel to support emergency response operations c. Distribute critical resource inventories
4. Severe Impact
a. Implement strict exposure restrictions
b. Restrict public access
c. Execute scalable response plans
IV. Elements of Viable Pandemic Continuity Capability
A. Essential Functions
Given the expected duration and potential multiple waves of pandemic outbreaks, organizations must review the process involved in carrying out essential functions and services in order to develop plans that mitigate the effects of the pandemic while simultaneously allowing the continuation of operations which support essential functions. The City has identified essential functions and services needed to sustain its mission and operations during a pandemic. The City Essential Functions are:
1. Dispatch – Emergency communications
2. Police – Law enforcement and public safety
3. Fire – Emergency fire and rescue services
4. Utilities – Water and Wastewater Services
5. Administration – Information Technologies, Telephones, Radios, Dispatch
6. Finance – Payroll Processing, Emergency Payments, Requisitions, Contracts
7. Administration – Leadership, Public Information, Inter/Intra Agency Coordination.
8. City Attorney – Legal Affairs, Public Orders, Public Records request delay
9. Public Works – Vehicle and equipment maintenance
10. Maintenance Services – Custodial Staff responsible for sanitizing facilities
11. TBD by Pandemic Coordinator (City Manager)
B. Continuity Communications
Workplace risk can be minimized through implementation of systems and technologies that facilitate communication without person-to-person contact. The City has identified communication systems
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needed to perform essential functions. The City Continuity Communications plan for a pandemic is as follows:
1. Land line phone (voice/fax) system
2. Internet access, E-mail, Web-Conferencing and City website
3. Cell phones
4. Two-way radios (public safety)
5. Satellite phones
6. Amateur radios
7. Wireless Emergency Alert (WEA)
8. Reverse 911
9. Emergency Alert System (EAS)
10. Alerts on radio stations KCBX/KVEC
Critical information systems used to accomplish mission essential functions during normal operations at the primary location must be accessible at the continuity facility. In addition, City personnel should make sure that critical data is stored in such a way that it can be backed up regularly. Each department will coordinate with the IT Department on the specific technical support needed during COOP activation.
C. Essential Records Management
The City shall identify, protect, and ensure the availability of electronic and hardcopy documents, references, records, and information systems needed to support essential functions during a pandemic outbreak. The City has an essential records plan for identified systems, databases, and files that are needed to ensure essential functions remain operational. This may become financially critical to the City if/when official emergency declarations follow a pandemic outbreak. The City’s ability to apply for reimbursement relies on early planning and implementation of records management for all increased costs (personnel, contracts, and commodities) related to pandemic operations.
D. Human Resources
Although a pandemic outbreak may not directly affect the physical infrastructure of an organization, a pandemic will ultimately threaten all operations by its impact on an organization’s human resources.
The health threat to personnel is the primary threat to maintaining essential functions and services during a pandemic outbreak. The City will establish plans to protect the entire employee population and their families, should a pandemic outbreak occur. This may include logistiscal support and housing for essential employees and their families in order to maintain critical services.
All City employees are disaster service workers when conditions warrant and appropriate actions have been taken by the County Health Officer, Emergency Services Director and/or the City Council.
Avoidable confusion and consternation can be significantly reduced when leadership provides accurate, timely, and detailed instructions to employees about their required roles and responsibilities during a pandemic.
E. Delegation of Control and Direction
Delegation is the process of transferring operational control of one or more essential functions to a pre-determined responsible party or parties. Pandemic outbreaks will occur at different times, have variable durations, and may differ in the severity; therefore, full or partial delegation of essential functions may be necessary to continue essential functions and services. The City will establish plans
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and procedures for delegation, which identify how it will transfer operations, if a pandemic renders leadership and essential staff incapable or unavailable.
F. SLO County Office of Emergency Services (OES)
The SLO County Office of Emergency Services (OES) coordinates all requests for assistance from San Luis Obispo County (beyond mutual aid agreements established for fire, law, medical, or public works resources). To request assistance from San Luis Obispo County OES, contact the Duty Officer at +1 (805) 781-1144.
G. Reconstitution
Reconstitution is the process whereby an organization has regained the capability and physical resources necessary to return to normal (pre-disaster) operations. The objective during reconstitution is to effectively manage, control, and, with safety in mind, expedite the return to normal operations. The City has developed reconstitution plans and procedures, in conjunction with local public health authorities, to ensure facilities/buildings are safe to return. The organization’s reconstitution plan should consider the possibility that not all employees may be able to return to work at the time of reconstitution.
V. Pandemic Reduced or Cancelled
A. Operational Area Conference Call Activation
1. SLO City EOC Director or Designee
2. SLO City Fire & Police Chief
3. SLO County OES Director or Duty Officer
4. Cal Poly EOC Director or Designee
5. CAL FIRE Chief or Duty Officer
B. Actions to be Taken
1. Department Heads & Elected Officials notified by SLO City EOC Director or Designee
2. Media release messaging in parallel with County EOC & CHADOC
3. As incident deescalates
i. Systematically release all city staff
ii. EOC Director or Designee directs closure of EOC operations iii. Restock and prepare for future Pandemic
C. Conduct After Action Review (Per EOC Director)
VI. Potential Impacts
The City of SLO will monitor the severity of the pandemic and establish continuity activation triggers to address the unique nature of a pandemic threat. The Pandemic Continuity Plan will be implemented as needed to support the continued performance of essential functions. This plan is to be read as a companion document to City of San Luis Obispo Emergency Operations Plan (CDLP). It supplements the CDLP by addressing considerations and elements specific to pandemic events and emerging infectious diseases.
The following discussions present the most likely impacts from a Pandemic event occurring in or threatening the City of San Luis Obispo. These potential emergencies are discussed in detail below as a
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basis for planning and response. This plan does not presume to predict the full range and depth of consequences arising from a Pandemic event. It does, however, attempt to reflect the most accurate estimate of the nature of emergencies resulting from a Pandemic impacting event occurring in, or threatening the City of San Luis Obispo.
A. Leadership
1. The strain on local government and its emergency response organization to command and coordinate the response to an extreme Pandemic event could be immediate, severe, and overwhelming.
2. It is critical that the City provide strong and decisive leadership to ensure the needs of the City residents and guests are being met.
3. Mutual Aid assistance from local, state, and federal agencies will probably not be needed in anything but the most extreme events.
4. If needed, the availability will be limited because of the far-reaching impacts of a pandemic.
Logistical support and/or mutual aid requests may have extended reflex arrival time which should be considered in decision making.
B. Shelter in Place/Isolation
1. The purpose of a shelter in place is to maintain the population in isolation away from affected persons.
2. It is a protective action taken to avoid or reduce the public's exposure to an infectious disease. Managed care facilities with vulnerable populations should activate their emergency exposure control plan.
3. People can self-isolate or they can be ordered to isolate by the County Health Officer.
C. School Disruptions
1. Public and private schools may choose or be directed to close as the Pandemic threat increases. Communication and coordination between schools, the City of SLO Liaison, County Health Agency Department Operations Center (CHADOC), County EOC and City of SLO Liaison may be necessary.
2. Additional consideration for school closure and the effects of City employees with school age children should be anticipated.
3. School disruptions and closures are typically joint decisions between CHADOC and School Districts, though the CHADOC or Public Health Director has the authority to close or modify school operations.
D. Emergency Services
1. Emergency medical services may become overwhelmed due to the number of infected, and ill community members.
2. Additional consideration, coordination and communication will be necessary with local hospitals, medical clinics, assisted care facilities, medical equipment suppliers, and ambulance provider(s).
E. Emergency Public Information
1. During a Pandemic event, the public will need basic emergency public information. This information will be provided by the City of San Luis Obispo's Public Information Officer4 via a 4 Typically, assigned from the either the Police or Fire Departments.
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wide range of both public notification systems and social media. A staffed call center will be needed, which could be in conjunction with the County EOC and CHADOC.
2. Typically, communications are centralized and a CHADOC website or https://www.prepareslo.org/en/index.aspx is used to centralize or disseminate information.
3. The County is also capable of alerting the public using Reverse 911 and the Wireless Emergency Alert System (WEA).
F. Financial
1. During a Pandemic event, there may be severe impacts on the local economy due to decreased travel, tourism, business operations and retail shopping. The City’s General Fund and Enterprise Funds are directly impacted by the state of the local economy.
2. Additional consideration for expenditure non-essential expenditure redetections and implementation of a fiscal health contingency plan should be anticipated.
VII. Recovery
The City of San Luis Obispo has a Recovery Plan under development as part of the City of San Luis Obispo’s Emergency Operations Plan. The following points are a short overview of the recovery phase.
A. Demobilization
When response agencies are nearing completion of the last remaining life-safety Protective Action Missions, and when the Emergency Services Director (San Luis Obispo City Manager) or the Deputy Emergency Services Director determines that the disaster has entered into a recovery phase, the command staff should develop a formal demobilization plan.
1. The City of San Luis Obispo Emergency Operations Center should be downgraded as an Emergency Operations Center. The Emergency Operations Center will then become a Recovery Operations Center (ROC).
2. It is desirable to attempt to restore departments to their normal working routine and environment as soon as possible.
3. The Unified Command Staff, as well as other City of San Luis Obispo agencies, will be heavily involved in short and long-term recovery operations.
B. Cost Recovery
If State or Federal reimbursement is authorized for the emergency, accurate accounting and records of effort must be maintained and collected. These reimbursable costs could include:
1. Actual travel and per diem
2. Supplies, materials, and equipment
3. Repair, permanent restoration, and replacement costs for public facilities
4. The cost of basic engineering services when necessary for construction projects
5. Indirect and administrative costs (10% of total approved state share)
6. Costs for work performed under interagency assistance agreements for which an eligible applicant is legally obligated to pay
7. The local cost share required under federal public assistance programs
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C. Final Report and Activity Log
All department heads from the City of San Luis Obispo departments involved in a Pandemic event response will be required to complete a narrative report and a master activity log 214. The narrative report briefly describes the primary responsibility, the protective action missions performed and the total staff hours of involvement by the agency during the emergency phase of the Pandemic event.
The master activity log documents names and times of agency personnel involved in a mission, equipment and supplies used, and any contracts with a private vendor to support emergency operations. Most of this information can be extrapolated from individual activity logs used by team leaders during the emergency (ICS 214, Emergency Operations Center messages, Emergency Operations Center activity logs). A copy of the narrative report and activity logs should be forwarded to City Hall as soon as possible and will be part of the official record of the Pandemic event disaster.
VIII. Plan Administration
A. Authorities
1. Municipal Code 2.24.010 Officer Powers and Duties
The declared purposes of the ordinance codified in this chapter are to provide for the preparation and carrying out of plans for the protection of persons and property within this city in the event of an emergency; the direction of the emergency organization; and the coordination of the emergency functions of this city with all other public agencies, corporations, organizations and affected private persons.
2. CA Code of Regulations (Title 17: §2501 (a))
Disease Investigation: The local health officer has the duty to investigate diseases, conditions, or outbreaks.
3. CA Code of Regulations (Title 17: §2515, §2516, §2518, §2520) Isolation, Strict Isolation, Modified Isolation, and Quarantine
4. CA Health and Safety Code (§101025-101030)
Enforcement: The health officer has the duty to enforce local ordinances concerning public health and sanitary matters as well as state statutes, orders and regulations related to public health including quarantine laws, and orders prescribed by CDPH B. Purpose
This plan/annex provides guidance to the City of San Luis Obispo and may serve as the plan for maintaining essential functions and services during a pandemic. This annex neither replaces nor supersedes any current, or approved continuity plan; rather it supplements it, bridging the gap between the traditional, all-hazards continuity planning and the specialized continuity planning required for a pandemic by addressing additional considerations, challenges, and elements specific to the dynamic nature of a pandemic.
This annex stresses that essential functions can be maintained during a pandemic outbreak through mitigation strategies, such as social/physical distancing5 , increased hygiene, the vaccination of
employees and their families, alternative work arrangements, and similar approaches. An infectious disease or influenza may not require a traditional continuity response, such as partial or full relocation of the organization’s essential functions, although this response may be concurrently necessary due to other circumstances.
5 Social/Physical distancing measures are taken to restrict when and where people can gather to stop or slow the spread of infectious diseases. Social distancing measures include limiting large groups of people coming together, closing buildings and canceling events.
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C. Plan Objectives
1. Provide for the safety of the public, agency employees, their families, and first responders always. Monitor the health of employees to ensure they receive proper and appropriate care.
2. Ensure that emergency service delivery efforts, both law enforcement, fire and emergency medical service, are uninterrupted.
3. Ensure continued public service and continuity of government capabilities to protect the citizens and to fulfill the City’s mission including the provision of water and sewer services.
4. Identify which City services will be suspended, such as after-school recreation programs, fire station tours, etc.
5. Explore the legal requirements for public access to meetings such as boards, commissions, and council.
6. Institute preventive measures in all City workplaces, promoting proper hygiene to prevent the further spread of diseases.
7. Provide for timely and accurate release of incident information to the public, media, first responders, agency administrators, City staff and cooperators by the EOC Public Information Office through a wide range of mediums.
8. Ensure coordination with law enforcement to maintain the protection of the public and maintain accountability in the event of shelter at home/isolation orders.
9. Ensure that the needs of medically dependent individuals and those with access and functional needs provided information and assisted as needed/able.
10. Ensure close coordination and communication between Cal Poly, SLO County EOC, CHADOC, San Luis Coastal Unified School District and the City of SLO.
11. Ensure the management actions and efforts will be focused on serving, safeguarding, and protecting the community of San Luis Obispo.
12. Maintain accurate financial documentation which may be necessary for cost reimbursement.
IX. Work Practices and Procedures
All Executive Managers shall ensure that their Departments are following preventive actions.
A. Staffing Adjustments
1. The Fire Chief and Chief of Police will ensure that minimum staffing levels of emergency response personnel are met. Call back, alternative staffing patterns and Mutual Aid may be utilized.
2. Department Heads will ensure that staff positions are adequately staffed to meet the department missions. Call back, telecommunicating and setting work priorities may be utilized.
3. If staffing shortages exist, priority duty positions will be identified, and personnel moved to fill them.
B. Essential Operational Programs and Functions
1. Dispatch Center – Access limited to personnel assigned to the Dispatch Center and designated Fire and Police employees. Communications between Dispatch Center personnel and fieldassigned Fire and Police employees should be conducted via phone, not face-to-face. The small officers’ work area, kitchen, and restrooms at the Dispatch Center will not be used by field-assigned personnel during implementation of this plan.
2. Fire Stations – When identified by the Chief or Deputy Chief, Fire Stations will be closed to the public. Outreach programs will be cancelled. Families will not be allowed to visit.
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3. City Hall and City Support Facilities – When identified by the City Manager, the public access will be restricted to specific areas.
4. The Corporation Yard, Water Treatment, and Wastewater Treatment access will be closed to the public and personnel will follow operational plans for assignments to maintain operational programs and functions.
5. Utilities will continue to evaluate, maintain adaptable scheduling, and inform employees of possible schedule and procedural changes to ensure continuity of operations at these critical facilities.
C. Sharing of Information
1. Daily conference or webinar meetings with Department Heads, Executive Manager’s, and the City Manager as required by current situation.
2. Obtain updated information from Local and State Agencies.
3. Fire Chief or Acting Chief attends meetings/conference calls with SLO County Health Dept. and / or CHADOC.
4. Email information to all staff as appropriate.
5. Provide updates to Council.
6. Coordinate with Mayor and Council to ensure all social media posts support this plan and reference credible information.
7. All information shall come from the PIO, Emergency Services Director (City Manager) or designee.
D. Providing Supplies of Protective Equipment
1. Supplies will be provided by EOC Logistic, or the Fire Department.
2. The Fire Department will seek to maintain no less than a 50% reserve of all virus-related personal protective equipment.
3. Orders will be placed in a timely manner to ensure product turn-around times.
4. Items will be rotated into and out of supply to ensure inventory does not expire.
Items 100% Inventory 50% Inventory
N95 Masks 1,000 500
Simple Mask 500 250
Tyvek Suits/Gowns 100 50
Gloves 10 cases 5 cases
Goggles/Glasses 100 50
E. Employee Illness and Exposure
1. If an employee becomes ill at work, they should be encouraged to seek medical care and, when possible, reassign to an isolated work area. Personal leave credits will be used. Backfill or coverage, if required, should be obtained through the regularly established methods.
2. If an employee feels they were exposed at work, the regular occupational exposure documents will be completed.
3. Family and Medical Leave Act (FMLA) policies should be adhered to.
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CONCLUSION
Maintaining City of San Luis Obispo essential functions and services in the event of pandemic requires additional considerations beyond traditional continuity planning. Unlike other hazards that necessitate the relocation of staff performing essential functions to an alternate operating facility, a pandemic may not directly affect the physical infrastructure of the organization. As such, a traditional “continuity activation” may not be required during a pandemic outbreak. However, a pandemic outbreak threatens an organization’s human resources by removing essential personnel from the workplace for extended periods of time. Accordingly, the City continuity plan addresses the threat of a pandemic outbreak.
Continuity Plans for maintaining essential functions and services in a pandemic should include implementing procedures such as social distancing, infection control, personal hygiene, and cross-training (to ease personnel absenteeism in a critical skill set). Protecting the health and safety of key personnel, ERG members, and other essential personnel must be the focused goal of the organization in order to enable the organizations to continue to operate effectively and to perform essential functions and provide essential services during a pandemic outbreak.
REVISION PAGE
This Section is for Plan Holders to record the posting of each Official Plan Revision made by the City of San Luis Obispo. Please enter the revision number, the pages, the date the revision was posted, and the name of the person posting the revision.
Revision # Revision Title Page Number Revised Date Name 1-22 2022 Emergency Plan Update None 01/01/2022 Aggson
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APPENDIX 1: WORLD HEALTH ORGANIZATION PHASES
The World Health Organizations (WHO) developed an alert system to help inform the world about the seriousness of a pandemic. The alert system has six phases, with Phase 1 having the lowest risk of human cases and Phase 6 posing the greatest risk of pandemic. Organizations are encouraged to monitor the WHO phases and establish continuity “triggers” as deemed appropriate.
The phases are applicable globally and provide a framework to aid countries in pandemic preparedness and response planning. The use of a six-phased approach has been retained. However, the pandemic phases have been re-defined (Table 1). In addition, the time after the first pandemic wave has been elaborated into post peak and post pandemic periods.
Table 1: World Health Organization Pandemic Influenza Phases Phase 1 No animal influenza virus circulating among animals has been reported to cause infection in humans.
Preparedness
Phase 2 An animal influenza virus circulating in domesticated or wild animals is known to have caused infection in humans and is therefore considered a specific potential pandemic threat.
Phase 3 An animal or human-animal influenza reassortant virus has caused sporadic cases or small clusters of disease in people but has not resulted in human-tohuman transmission enough to sustain community-level outbreaks.
Phase 4 Human-to-human transmission (H2H) of an animal or human-animal influenza reassortant virus able to sustain community-level outbreaks has been verified.
Response and
Mitigation
Phase 5 The same identified virus has caused sustained community level outbreaks in two or more countries in one WHO region.
Phase 6 In addition to the criteria defined in Phase 5, the same virus has caused sustained community level outbreaks in at least one other country in another WHO region.
Post-Peak
Period
Levels of pandemic influenza in most countries with adequate surveillance have dropped below peak levels.
Recovery
Possible
New Wave
Level of pandemic influenza activity in most countries with adequate surveillance rising again.
PostPandemic
Period
Levels of influenza activity have returned to the levels seen for seasonal influenza in most countries with adequate surveillance.
The WHO phases of pandemic alert:
In the 2009 revision of the phase descriptions, WHO has retained the use of a six-phased approach for easy incorporation of new recommendations and approaches into existing national preparedness and response plans. The grouping and description of pandemic phases have been revised to make them easier to understand, more precise, and based upon observable phenomena. Phases 1–3 correlate with preparedness, including capacity development and response planning activities, while Phases 4–6 clearly
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signal the need for response and mitigation efforts. Furthermore, periods after the first pandemic wave are elaborated to facilitate post pandemic recovery activities.
In nature, influenza viruses circulate continuously among animals, especially birds. Even though such viruses might theoretically develop into pandemic viruses, in Phase 1 no viruses circulating among animals have been reported to cause infections in humans.
In Phase 2 an animal influenza virus circulating among domesticated or wild animals is known to have caused infection in humans and is therefore considered a potential pandemic threat.
In Phase 3, an animal or human-animal influenza reassortant virus has caused sporadic cases or small clusters of disease in people but has not resulted in human-to-human transmission enough to sustain community-level outbreaks. Limited human-to-human transmission may occur under some circumstances, for example, when there is close contact between an infected person and an unprotected caregiver. However, limited transmission under such restricted circumstances does not indicate that the virus has gained the level of transmissibility among humans necessary to cause a pandemic.
Phase 4 is characterized by verified human-to-human transmission of an animal or human-animal influenza reassortant virus able to cause “community-level outbreaks.” The ability to cause sustained disease outbreaks in a community marks a significant upwards shift in the risk for a pandemic. Any country that suspects or has verified such an event should urgently consult with WHO so that the situation can be jointly assessed, and a decision made by the affected country if implementation of a rapid pandemic containment operation is warranted. Phase 4 indicates a significant increase in risk of a pandemic but does not necessarily mean that a pandemic is a forgone conclusion.
Phase 5 is characterized by human-to-human spread of the virus into at least two countries in one WHO region. While most countries will not be affected at this stage, the declaration of Phase 5 is a strong signal that a pandemic is imminent and that the time to finalize the organization, communication, and implementation of the planned mitigation measures is short.
Phase 6, the pandemic phase, is characterized by community level outbreaks in at least one other country in a different WHO region in addition to the criteria defined in Phase 5. Designation of this phase will indicate that a global pandemic is under way.
During the post-peak period, pandemic disease levels in most countries with adequate surveillance will have dropped below peak observed levels. The post-peak period signifies that pandemic activity appears to be decreasing; however, it is uncertain if additional waves will occur and countries will need to be prepared for a second wave.
Previous pandemics have been characterized by waves of activity spread over months. Once the level of disease activity drops, a critical communications task will be to balance this information with the possibility of another wave. Pandemic waves can be separated by months and an immediate “at-ease” signal may be premature.
In the post-pandemic period, influenza disease activity will have returned to levels normally seen for seasonal influenza. It is expected that the pandemic virus will behave as a seasonal influenza A virus. At this stage, it is important to maintain surveillance and update pandemic preparedness and response plans accordingly. An intensive phase of recovery and evaluation may be required.