Upland City Council
July 28, 2025

Sewer System Management Plan
Appendix B: Regional Sewage Service Contract
I Brown.Q Caldwell
B
Use of contents on this sheet is subject to the limitations specified at the end of this document. Page 453 of 600

Regional Sewage Service Contract
With Exhibits
Dated love kfr- / , 2023

Table of Contents
SECTION 1 -DEFINITIONS 2
SECTION 2 -RIGHTS AND OBLIGATIONS 8
SECTION 3 - COMMUNITY SEWER SYSTEMS 8
SECTION 4 -RESERVED 8
SECTION 5 - REQUESTS FOR REGIONAL INTERCEPTORS AND WASTEWATER TREATMENT PLANTS 8
SECTION 6 -REGIONAL SEWERAGE SYSTEM; PROHIBITED DISCHARGES 10 SECTION 7 -REGIONAL PRETREATMENT PROGRAM 12
SECTION 8 -RESERVED 12
SECTION 9 - CAPITAL FINANCING OF REGIONAL SEWERAGE SYSTEM 12 SECTION 10 -FORECASTING AND PLANNING 18
SECTION 11 -AVAILABILITY OF REGIONAL SYSTEM; IEUA's PEFORMANCE 21 SECTION 12 -EXTRA-TERRITORIAL SEWER SERVICE 22 SECTION 13 -DELIVERY POINTS: CONNECTION COSTS 23
SECTION 14 -DETERMINATION OF SEWAGE DELIVERIES: COSTS OF MEASURING EQUIPMENT 24
SECTION 15 - CONTROL, PRODUCTION, AND DISPOSITION OF RECYCLED WATER 25
SECTION 16 -RESERVED 28
SECTION 17 - SERVICE CHARGES FOR MAINTENANCE AND OPERATION OF THE REGIONAL SEWERAGE SYSTEM 28
SECTION 18 -RESERVED 30
SECTION 19 - REGIONAL SEWERAGE SYSTEM BUDGETS 30 SECTION 20 -BILLING AND PAYMENT OF SERVICE CHARGES 32 i

Table of Contents
(continued)
SECTION 21 -RESERVED 34
SECTION 22 -RESERVED 34
SECTION 23 - GRANTS AND FINANCIAL ASSISTANCE 34 SECTION 24 -REGIONAL POLICY COMMITTEE 35
SECTION 25 -REGIONAL TECHNICAL COMMITTEE 36
SECTION 26 -DISPUTE RESOLUTION 37
SECTION 27 - EFFECTIVE DATE OF CONTRACT 38
SECTION 28 - TERM OF CONTRACT 38
SECTION 29 -RENEWAL 39
SECTION 30 -AUTHORIZATION AND EXECUTION OF SEWAGE SERVICE CONTRACT 40
SECTION 31 -NOTICE 42
SECTION 32 -PARTIAL INVALIDITY 43
SECTION 33 - INCORPORATION OF RECITALS 43
SECTION 34 - COUNTERPARTS 43

RECITALS
A. WHEREAS, the parties previously entered into that certain Chino Basin Regional Sewage Contract, dated as of January 2, 1973, and amended April 12, 1984 and October 19, 1994; and B. WHEREAS, said contract provided an effective term of 50 years and lapsed on January, 2, 2023; and
C. WHEREAS, the parties wish to enter into a new Regional Sewage Service Contract effective immediately; and
NOW THEREFORE, the parties agree as follows:

SECTION 1 - DEFINITIONS
Unless otherwise required by the context, various terms used in this Contract, including the recitals, shall have the meanings set forth in this section. The singular number includes the plural and the plural the singular.
"Acquire" or "Acquisition" means to acquire or make the acquisition of one or more of the following:

A. Fee simple title to land.

B. Any interest in land by deed, easement, lease, sublease, contract or otherwise.

C. Title to or any interest in any existing facilities located upon land.

D. Interests or capacity rights in any land or facilities owned by others. "Capacity Demand" means the volume and strength (i.e., biochemical oxygen demand and suspended solids) of sewage discharged from the Community Sewer System of a Contracting Agency into the Regional Sewerage System.
"Capital Capacity Reimbursement Account" means the accounts established and maintained by the Contracting Agencies and to which are deposited or credited Capital Capacity Reimbursement Payments.
"Capital Capacity Reimbursement Payment" means a deposit or credit made to the Capital Capacity Reimbursement Account of a Contracting Agency for new connections to its Community Sewer System.
"Chino Basin" means that area underlain by the Chino and Cucamonga groundwater basins and that portion of the Claremont Heights groundwater basin within San Bernardino County which groundwater basins are described in Bulletin No. 53 of the California Division of Water Resources, dated March, 1947, and entitled "South Coastal Basin Investigation - Overdraft on Groundwater Basins."

"Commercial Unit" means a building, establishment or premises where businesses selling goods or providing professional or other services to the public or governmental offices are or will be located.
"Community Sewer System" means all facilities owned, controlled or operated by a Sewage Collection Agency for the purpose of collecting and conducting sewage to a Delivery Point, including collector sewers conducting sewage from the originating premises, trunk sewers conducting sewage from tributary collector sewers or other trunk sewers and any facilities appurtenant to the foregoing.
"Contracting Agency" means any Sewage Collection Agency located, in whole or in part, within the boundaries of IEUA which has entered into this Regional Sewage Service Contract with IEUA. "Demand Deficit" means the difference between the aggregate total Forecasted Demand of a Contracting Agency and the total aggregate Equivalent Dwelling Units connected to its Community Sewer System during an eight-year period commencing with the fifth fiscal year preceding the fiscal year for which IEUA is at the time of the determination of such difference preparing a Ten-Year Sewer Capital Forecast, and including the initial three fiscal years of such Ten-Year Sewer Capital Forecast.
"Delivery Point"means the transfer point at which Sewage is delivered from a Community Sewer System into the Regional Sewerage System.
"Dispose" or "Disposal" means any process or method for the elimination or beneficial use of Sewage and any Effluent or solid waste residuals thereof, including exportation from the Chino Basin.
"Effluent"means the liquid outflow at the discharge point of any Regional Treatment Plant. "Equivalent Dwelling Unit" or "EDU" means a measure of sewage flow equivalent in quantity and strength to the daily flow of an average single-family household determined by resolution of the Board of Directors of IEUA and referred to as Exhibit"J"hereto.

"Expansion" means the acquisition or construction of new facilities for the Regional Sewerage System and the making of any replacements, betterments, additions or extensions of the Regional Sewerage System.
"Facilities"means any pipelines, buildings, structures, works, improvements, fixtures, machinery, equipment, or appliances and any real property, or interests therein, necessary or convenient for the construction, maintenance and operation of any of the Regional Sewerage System. "Fiscal Year"means a 12-month period commencing on July 1 and ending on the following June

30. "Forecasted Demand" means the yearly forecasted or estimated volume and strength of sewage discharged from the Community Sewer System of a Contracting Agency into the Regional Sewerage System as set forth in a Ten-Year Sewer Capital Forecast. "IEUA"means the Inland Empire Utilities Agency, a municipal water district. "Industrial Unit" means a building, establishment, or premises where manufacturing, fabrication or assembly operations or industrial or chemical processes are conducted. "Industrial Waste" means any wastewater and any water borne solid, liquid, or gaseous wastes resulting from any producing,manufacturing, or processing operations of whatever nature as more particularly defined, from time to time,by any federal, state, or regional agency authorized by law to prescribe quality standards for the discharge of sewage effluent and industrial waste effluent within the Chino Basin.
"Non-Domestic Waste"means waste or wastewater discharged into the Community Sewer System of a Contracting Agency which has a greater concentration of total dissolved solids or biochemical oxygen demand or any other constituents limited by IEUA than the waste or wastewater discharged from the typical single family domestic household in the Contracting Agency's Service Area.

"Orange County Judgment" means the judgment entered in the action entitled Orange County Water District v. City of Chino, et al. (Case No. 117628, Superior Court, County of Orange). "Recycled Water" means as defined in Title 22, Division 4, Chapter 3, Water Recycling Criteria, Section 60301.050 et seq., of the California Code of Regulations; water which is available as a result of the treatment of wastewater. Also as described in subdivision(n) of Section 13050 of the Water Code of the State of California, treated wastewater that is suitable for direct beneficial use or a controlled use that would not otherwise occur.
"Regional Interceptor" includes, but is not limited to, pipelines, facilities and appurtenances which receive sewage from the most downstream trunk or collector sewer of a Community Sewer System, or a portion thereof, for the purpose of transmitting the sewage to a Regional Treatment Plant or to any other point of disposal, and any facilities appurtenant thereto, or any sewer which is utilized for the transmission of the sewage of two or more Contracting Agencies to such a plant or point of disposal.
"Regional Policy Committee"means the committee provided for in Section 24 hereof "Regional Sewerage System"means all facilities owned, controlled, or operated by IEUA and any interest or capacity rights of IEUA in facilities owned, controlled, or operated by others, for the purpose of transmitting,treating and/or disposing of Sewage,including interceptor sewers, sewage treatment and disposal plants, facilities for the Disposal of Effluent and solid waste residuals and any facilities appurtenant to the foregoing. The Regional Sewerage System does not include the Recycled Water system which is owned, operated, managed, and maintained by IEUA. The Regional Sewerage System shall include all other disposal facilities which are required to meet the requirements of the National Pollutant Discharge Elimination System Permit or permits or Waste Discharge Requirements issued to IEUA by the Regional Water Quality Control Board, Santa Ana Region, for the operation of the Regional Treatment Plants. "Regional Technical Committee"means the committee provided for in Section 25 hereof.

"Regional Treatment Plant"means a sewage and wastewater treatment plant operated by IEUA as part of the Regional Sewerage System.
"Regional Wastewater Capital Improvement Fund" means the fund of IEUA into which is deposited all Supplemental Capital Outlay Funds received by IEUA from the Contracting Agencies for the acquisition, construction, improvement, and expansion of the Regional Sewerage System.
"Residential Unit" means a single-family residence, a condominium unit, an apartment unit or other such structure or portion thereof which is equipped and suitable for human habitation or a mobile home space in a mobile home park, not including, however, transient lodging rooms in motels or hotels which are considered to be commercial units. "Santa Ana River (SAR) Base Flow Obligation" means the obligation established under the Orange County Judgment and defined under the Prado Settlement, Stipulations and Orders of Dismissal re Certain Defendants and Cross-Defendants (filed April 17, 1969), and the October 2, 1968, CBMWD — WMWD Agreement re Satisfaction of Joint Obligation Prado Settlement ("Allocation Agreement"), the October 28, 1968 Agreement between Chino Basin Municipal Water District and City of Pomona re the Prado Settlement, and the December 18, 1968 Agreement Between Western Municipal Water District of Riverside County and City of Corona in Regard to Prado Settlement (collectively "Settlement Agreement"), which obligation defines the shared responsibility for a Base Flow obligation at Prado Dam between IEUA and Western Municipal Water District. IEUA implements the Chino Basin portion of the Settlement Agreement which is commonly referred to as the Santa Ana River ("SAR") Base Flow obligation at Prado. "Service Area" means all territory now or hereafter served by the Community Sewer System owned, controlled or operated by any Contracting Agency. The IEUA service area includes the Cities of Chino, Chino Hills, Fontana, Montclair, Ontario, Upland, and the Cucamonga Valley Water District.
"Service Contract" means this Chino Basin Regional Sewage Service Contract and any substantially similar contract between IEUA and a Contracting Agency providing for the

Transmission, Treatment and Disposal of sewage from the Contracting Agencies by means of the Regional Sewerage System.
"Sewage" means any liquid waste and water borne solid waste resulting from residential, commercial, industrial, or institutional activities or uses. "Sewage Collection Agency" means any county, city or special district, other than IEUA, which is located in whole or in part within the IEUA Service Area and which is authorized to own,control and operate a Community Sewer System.
"Sewer"means any pipeline conducting sewage, either by gravity or by pressure, and any facilities appurtenant thereto.
"Sewer User Charge"means any charge, fee, rental, or rate, excluding property taxes and Capital Capacity Reimbursement Payments, which is imposed on and collected from the owner, lessee, or occupant of property for providing services and facilities of any Community Sewer System or the Regional Sewerage System, or both.
"Supplemental Capital Outlay Funds" means contributions by a Contracting Agency from its Capital Capacity Reimbursement Account reserves to IEUA to supplement the funding of the planning, design and construction of Regional Sewerage System capital improvement projects. "Transmit" or "Transmission" means the conducting (i) of Sewage from any Delivery Point to a Regional Treatment Plant or other point of Disposal or(ii) of Effluent from a Regional Treatment Plant to a point of Disposal;
"Treat" or "Treating" or "Treatment" means any process or method for altering the quality of Sewage and/or Effluent to meet applicable regulatory standards for Disposal or beneficial reuse. "Wastewater Treatment Plant" or "WWTP" means a sewage and wastewater treatment plant constructed by a Contracting Agency and is not a part of the Regional Sewerage System.

SECTION 2 - RIGHTS AND OBLIGATIONS
The Contracting Agencies shall have the right to deliver all Sewage collected by its Community Sewer Systems to the Regional Sewerage System and IEUA shall have the obligation to receive into the Regional Sewerage System all Sewage so delivered by the Contracting Agency subject to the provisions of this contract.

SECTION 3 - COMMUNITY SEWER SYSTEMS
Each Contracting Agency shall be responsible for all costs and expenses of the acquisition, construction, operation, and maintenance of its Community Sewer System.

A. Inspection of Facilities
Any authorized officer or employee of IEUA may enter and inspect any part of the Community Sewer System of any Contracting Agency during normal working hours on regular business days and upon the giving of not less than 24 hours prior notice of the inspection, except during emergencies.

SECTION 4 - RESERVED
SECTION 5 - REQUESTS FOR REGIONAL INTERCEPTORS AND

WASTEWATER TREATMENT PLANTS
Regional Interceptors are a part of the Regional Sewerage System and their design and construction or acquisition shall be financed as provided in Section 9 hereof. Separate from the Regional Sewerage System, a Contracting Agency may construct, own and operate a wastewater treatment plant ("WWTP") or permit another person, firm or corporation to construct a WWTP which will be controlled and operated by the Contracting Agency when to do so is not detrimental to the operation of the Regional Sewerage System. The IEUA Board shall consider requests for Regional Interceptors and Contracting Agency construction of WWTPs pursuant to the following procedures:

A. Request To IEUA—Regional Interceptor and Contracting Agency Construction of WWTP.

1. Any Contracting Agency may make a written request to IEUA for a determination as to the location of a new Regional Interceptor, an acquisition of an existing Regional Interceptor, or the construction of a WWTP.

2. Notification. IEUA shall provide the Regional Technical Committee notice of written request from the Contracting Agency within 45 days of its receipt.

3. Determination by IEUA. IEUA shall review and determine whether the action proposed in the request will be detrimental to the operation of the Regional Sewerage System and present an informational item with a recommendation to the Regional Technical Committee for the request.

4. Recommendation By Regional Technical Committee. The Regional Technical Committee shall review the request and determination by IEUA and shall provide a recommendation to the Regional Policy Committee as an informational item.

5. Review and Recommendation By Regional Policy Committee. The Regional Policy Committee shall review the recommendation from the Regional Technical Committee and issue its own recommendation to IEUA regarding the request.

B. Determination by the IEUA Board.

The IEUA Board shall review and consider the Regional Policy Committee's recommendation for the request, and shall issue its final determination. The failure of the Regional Technical Committee or the Regional Policy Committee to take action on the request shall not preclude IEUA from taking action on the request.

C. Request For Hearing.

Any Contracting Agency, that disagrees with the determination may file a written request for a hearing before the IEUA Board.

D. Cost/Expense of Contracting Agency WWTP.

A Contracting Agency which constructs a WWTP shall be solely responsible for the cost and expense of the construction and maintenance and operation of said plant. Any such WWTP which is constructed and owned by a Contracting Agency shall not be operated by IEUA as a part of the Regional Sewerage System without the written consent of all other Contracting Agencies and IEUA.

E. Operation And Maintenance of Contracting Agency WWTP.

A Contracting Agency which constructs a WWTP may enter into a contract with IEUA for the maintenance and operation of the plant subject to the terms and conditions agreed to by the parties. In the event a Contracting Agency and IEUA enter into such a contract, the budgeting and funding for the maintenance and operation of the plant shall be accounted for separately by IEUA in order to prevent any adverse impact on the Regional Sewerage System or any impact on the rates and charges imposed by IEUA under this Service Contract.

SECTION 6 - REGIONAL SEWERAGE SYSTEM; PROHIBITED DISCHARGES IEUA shall own and operate a Regional Sewerage System for the Transmission, Treatment and Disposal of Sewage delivered by any Contracting Agency. The Regional Sewerage System, including any interests or capacity rights of IEUA in facilities owned, controlled or operated by others, shall be as shown or described in the IEUA Wastewater Facilities Master Plan, as amended from time to time, and is intended to accept domestic waste.

Use of the Regional Sewerage System by industrial users discharging process wastewater shall be governed by Ordinance No. 109, or any successors thereof.

Except as may be specifically provided on a temporary basis, no Contracting Agency shall discharge or cause to be discharged in the Regional Sewerage System any waste which exceeds or results in the inability of the wastewater treatment plant effluent to meet the wastewater discharge

requirements presently established by any State or Federal regulatory agency, or which may be adopted in the future.

A Contracting Agency shall not discharge wastewater, in quantities or concentrations, alone or in conjunction with a discharge or discharges from other sources that cause the pH of the wastewater entering the headworks of any Regional Treatment Plant to decrease below 6.0 Standard Units at any time.

A Contracting Agency shall not discharge wastewater, in quantities or concentrations, alone or in conjunction with a discharge or discharges cause an increase in temperature of a Regional Treatment Plant's influent to be above 90 degrees Fahrenheit, which normally occurs during the period of June through October,nor above 78 degrees Fahrenheit during the remainder of the year.

IEUA shall pay all costs and expenses incurred in the acquisition, construction, maintenance, and operation of the Regional Sewerage System. Each Contracting Agency shall, as provided in Section 17 hereof, pay to IEUA service charges representing a pro rata share of all net audited costs incurred by IEUA in the maintenance and operation of the Regional Sewerage System, and each Contracting Agency shall contribute Supplemental Capital Outlay Funds to IEUA for the improvement and expansion of the Regional Sewerage System as provided in Section 9 hereof.

Expansion of the Regional Sewerage System is done to accommodate growth and development within the respective Contracting Agency's service area and is based largely on growth projections and requests for expansion from the Contracting Agencies. Accordingly, voluntary withdrawal of wastewater flows by one or more Contracting Agencies could be detrimental to the Regional Sewerage System by creating stranded assets and resulting in increased costs to the remaining Contracting Agencies. Nevertheless, should a voluntary withdrawal of flows from the Regional Sewerage System occur, the impact of the withdrawal will be calculated by IEUA and an impact fee will be assessed against the withdrawing Contracting Agency.

SECTION 7 - REGIONAL PRETREATMENT PROGRAM
IEUA owns and operates the Regional Sewerage System facilities that are regulated by National Pollutant Discharge Elimination System (NPDES) permits issued by the Regional Water Quality Control Board, and which are subject to numerical discharge limitations and requirements. Those permit regulations and discharge limitations require the control and restrictions to the discharge of industrial wastewater on Significant Industrial Users (SIUs). Furthermore, the permit regulations require IEUA to implement pretreatment regulations in all jurisdictions tributary to IEUA's service area. The regional pretreatment program requirements between IEUA and the Contracting Agencies shall be established by resolution of the Board of Directors of IEUA and in Ordinance No. 109 and any successors thereof.

SECTION 8 - RESERVED
SECTION 9 - CAPITAL FINANCING OF REGIONAL SEWERAGE SYSTEM A. General
The Regional Sewerage System and any improvement or expansion of that system will provide benefits to the entire territory served by that system in that the entire territory will be benefited by the protection of public health, the protection of the quality of water sources, the improvement of water management through integrated use of all sources of water supply, including sewage treatment plant effluent, the improvement of general conditions for individual, residential, commercial and agricultural development and the reduction in costs for the Transmission, Treatment, and Disposal of Sewage by the pro rata sharing of all costs incurred by IEUA in the maintenance and operation of the Regional Sewerage System.

The acquisition,construction,improvement,and expansion of the Regional Sewerage System shall be financed with real property tax revenues, revenues from capital capacity fees, sewage service charges levied by the Board of Directors of IEUA,grants and other financial assistance which may be available from any federal, state, local or other source, Supplemental Capital Outlay Funds contributed by the Contracting Agencies.

B. Taxes, Sewage Service Standby or Availability Charges The Board of Directors of IEUA may fix, levy, and collect sewage service standby or availability charges for the purpose of financing the acquisition, improvement, and expansion of the Regional Sewerage System. The IEUA Board of Directors will adopt a property tax allocation plan, which will remain in effect until amended in IEUA's discretion. The IEUA Board of Directors may elect to add, consolidate, or rename funds as necessary to best manage the IEUA funds.

At the time of review of fund budgets, IEUA shall develop a plan that includes the basis for the tax allocation. IEUA shall inform the Regional Technical Committee and Regional Policy Committee of any proposed allocations of the property tax revenues intended for the Regional Wastewater Capital Improvement Fund and will consider input and recommendations from the committees prior to making a final determination.

C. Capital Capacity Reimbursement Account and Capital Capacity Reimbursement Payments

1. General
As a condition to sewage treatment service and for the purpose of providing Supplemental Capital Outlay Funds to IEUA, each Contracting Agency shall establish and maintain a Capital Capacity Reimbursement Account to which the Contracting Agency shall deposit or credit its Capital Capacity Reimbursement Payments. The amounts so deposited or credited by a Contracting Agency to its said account shall be used by the Contracting Agency only for the purpose of providing Supplemental Capital Outlay Funds to IEUA; provided that interest earned on such amounts shall not be so restricted and may be used by the Contracting Agency for any lawful purpose. The source of Capital Capacity Reimbursement Payments shall be at the discretion of each Contracting Agency.

2. Capital Capacity Reimbursement Payments
Each Contracting Agency shall have deposited or credited to its Capital Capacity Reimbursement Account a Capital Capacity Reimbursement Payment for each connection which has been or will

be made to its Community Sewer System or for each change in use of an existing commercial or industrial connection in an amount determined as follows:
a. The amount of the Capital Capacity Reimbursement Payment for each new connection to a Contracting Agency's Community Sewer System and for each change in use of any existing Commercial Unit or Industrial Unit which results in an increase in volume or strength of Sewage therefrom shall be determined by computing the number of Equivalent Dwelling Units therefor as provided in that document approved by Resolution of the Board of Directors and identified as"Exhibit J" and made a part hereof and applying the then current Capital Capacity Reimbursement Payment amount as established by the IEUA Board to each such EDU.
b. Notwithstanding the preceding provisions, the amount which a Contracting Agency is required to have deposited in or credited to its Capital Capacity Reimbursement account for any such new connection or change of use shall be reduced by payments, if any,made by the Contracting Agency to IEUA for the new connection or change of use to support Supplemental Capital Outlay Payments, made at IEUA's request.
c. A Capital Capacity Reimbursement Payment shall be deposited or credited to a Contracting Agency's Capital Capacity Reimbursement Account for such a new connection or change of use at the time of the issuance of a building permit or a sewer connection permit, or for changes in the use of existing Commercial Units and Industrial Units,or the permits required therefor. Upon request by a Contracting Agency, IEUA will review, with support and consultation as needed from the Building Activity Report (BAR) Subcommittee, fee calculations and collections by any Contracting Agency for any errors,within 30 days from the receipt of the monthly building activity report, as further described herein, unless a more expedited review is requested by Contracting Agency. In the event a Contracting Agency fails to deposit Capital Capacity Reimbursement Payments into the Contracting

Agency's Capital Capacity Reimbursement Account by the applicable deadlines, the Contracting Agency shall be required to make late payments in amounts which correspond to the adopted EDU rate in place at the time that said payments first became due and owing.

3. Capital Capacity Reimbursement Reports
a. Each Contracting Agency shall report monthly to IEUA, at such time as IEUA shall designate, the balance of the funds in its Capital Capacity Reimbursement Account as of the last day of the preceding month. Such monthly reports shall be in writing and shall include the calculation sheets and also contain the number of building permits and sewer permits which were issued in the Contracting Agency's Service Area during the preceding month and estimated volume of Sewage flows for all residential, commercial, and industrial connections within the Contracting Agency's Service Area for the current month and the cumulative total thereof. Commercial and industrial sewer connection permits shall be listed by individual permit with the number of fixture units and expected volume and strength of sewage for each permit.

IEUA shall have 30 days from receipt of said reports to contact the applicable Contracting Agency with any questions or requests for clarification regarding the connection fee calculations reflected in said report. b. IEUA shall maintain a summary accounting of the Capital Capacity Reimbursement Account reserves of all Contracting Agencies and shall make written semiannual reports to the Contracting Agencies on or before 1) July 15 (with actuals up to March 31) and January 15, (with actuals up to September 30) of each fiscal year. The reports shall include: (i) the amounts of the Capital Capacity Reimbursement Account reserves of all Contracting Agencies as of the last day of March and September respectively, (ii) the amount of the Regional Wastewater Capital Improvement Fund reserves as of the last day of March and September respectively, (iii) a summary of all expenditures from said fund incurred up to March and September respectively

for each Regional Sewerage System capital improvement project then in progress, (iv) an estimate of the amounts to be expended from said fund for each such project during the quarter then commencing or in progress (the "current quarter"), (v) the estimated amount of Supplemental Capital Outlay Funds, if any, which will be necessary for the Contracting Agencies to contribute to IEUA during the current quarter in order to provide a working capital balance in said fund which shall not exceed$5,000,000 on the last day of the quarter next succeeding the current quarter, and(vi) the amount, if any, of the contribution of Supplemental Capital Outlay Funds for each Contracting Agency for the current quarter, determined as provided in subparts E and F of this Section.

D. Determination of Demand Deficits
At the time of the preparation of each Ten-Year Sewer Capital Forecast, pursuant to Section 10 hereof, IEUA shall determine each Contracting Agency's Demand Deficit, if any. The determination of Demand Deficits pursuant to this subpart is for the sole purpose of allocating shortages in Supplemental Capital Outlay Fund payments as provided in subpart F of this Section.

Except as provided in said subpart F, such determinations shall not result in the creation of an obligation or indebtedness on the part of any Contracting Agency to IEUA or other Contracting Agencies.

E. Supplemental Capital Outlay Fund Payments
On July 15, and January 15, of any fiscal year IEUA may require payment by each Contracting Agency from its Capital Capacity Reimbursement Account of Supplemental Capital Outlay Funds for the planning, design and construction of Regional Sewerage System capital improvement projects in the amount, if any, set forth for the Contracting Agency in the semiannual report due from IEUA on such date. Upon receiving such a demand from IEUA, each Contracting Agency shall pay the amount demanded to IEUA within 45 days of receipt of such demand. The amount of each Contracting Agency's proportionate share of the total amount of Supplemental Capital Outlay Funds demanded by IEUA from all Contracting Agencies shall be determined based on the

percentage which the amount of Supplemental Capital Outlay Funds demanded by IEUA from all Contracting Agencies is to the total amount of the current Capital Capacity Reimbursement Account reserves of all Contracting Agencies set forth in the semiannual report upon which the demand is based. The amount demanded by IEUA from each Contracting Agency on any such date shall be an amount determined by applying the percentage thus obtained to the balance of the reserves, not including interest, in the Contracting Agency's Capital Capacity Reimbursement Account set forth in the semiannual report upon which the demand is based. All amounts received by IEUA from the Contracting Agencies as Supplemental Capital Outlay Funds shall be deposited in or credited to the Regional Wastewater Capital Improvement Fund. All such amounts together with all interest earned thereon shall be available and utilized by IEUA solely for the purpose of financing the acquisition, improvement and expansion of the Regional Sewerage System.

F. Allocation of Supplemental Capital Outlay Fund Shortages If at the time of any demand by for Supplemental Capital Outlay Funds, pursuant to subpart E of this Section, there are not sufficient funds deposited or credited to the Capital Capacity Reimbursement Accounts of all Contracting Agencies to pay the full amount of the demand, each Contracting Agency which has a Demand Deficit shall pay the full balance then deposited or credited to its Capital Capacity Reimbursement Account plus an amount determined based on the percentage which the amount of its Demand Deficit is of the total Demand Deficit for all Contracting Agencies. The amount to be paid by each such Contracting Agency shall be determined by multiplying the difference between,the Supplemental Capital Outlay Fund demand and the total amount of the Capital Capacity Reimbursement Account balances of all Contracting Agencies by the percentage thus determined.

G. Audit Process
The audit process for collection of connection fees by Contracting Agencies is intended to verify accuracy and uniformity in practices regionwide and to improve future performance. The audit and BAR review processes may result in IEUA and the Contracting Agencies working collaboratively to reconcile any discrepancies in connection fees from the Residential, or

Commercial or Industrial Unit. Contracting Agencies may be audited by IEUA on an annual basis, as well as periodically through the Building Activity Reports Subcommittee as described below.

H. Building Activity Reports and Building Activity Reports Subcommittee There shall be created a Building Activity Reports ("BAR") Subcommittee comprised of a staff/employee representative from IEUA and also from of each Contracting Agency who elects to participate. The Contracting Agency representative may be changed by the applicable Contracting Agency at any time. IEUA will convene the BAR Subcommittee quarterly to complete a more extensive review of a percentage of applications for which connection fees have been calculated and collected. The percentage of applications to be reviewed will be determined by the BAR Subcommittee. The review by the BAR Subcommittee may include such reviews as, but not limited to, an in-depth look at the collection fee calculation methodology, approach for calculating connection fees for similar facilities (e.g. - facilities that have an embedded restaurant and other services), monthly sewer fee collections, for region wide consistency.

SECTION 10 - FORECASTING AND PLANNING
A. Contracting Agency Reports

1. Monthly Reports
On such date as IEUA may designate, each Contracting Agency shall submit to IEUA monthly reports of sewered building activity. Each such report shall contain the following information in a format which will allow tracking through the development process:
a. The number of building permits issued during the month for structures which will contribute sewage to the Regional Sewerage System; b. Estimate volume of sewage and EDUs for such building permits; c. The tract number and number of lots for each tentative tract map approved during the month;
d. The tract number and number of lots or dwelling units for each final tract map

recorded during the month;
e. The number of final inspections or certificates of occupancy issued during the month for structures which will contribute sewage to the Regional Sewerage System;
f. The estimate volume of sewage and EDUs for all such structures.

B. IEUA Reports

1. Annual Forecast
IEUA shall work collaboratively with the individual Contracting Agencies to ensure they are using the most recent planning and other documents and incorporating agency knowledge about their service area into the Annual Forecast. On a biennial basis, prior to the first regularly scheduled Regional Technical Committee meeting of that calendar year, IEUA shall provide to the Regional Technical Committee and the Regional Policy Committee the Regional Annual Forecast from the Regional Wastewater Demand Forecast Model or other mutually agreed upon forecasting methodology.

2. Ten-Year Sewer Capital Forecast
On a biennial basis,by no later than the end of June,IEUA shall prepare and deliver to the Regional Technical Committee and the Regional Policy Committee a Ten-Year Sewer Capital Forecast which includes dates of commencement and completion of capital improvement projects necessary to enable the Regional Sewerage System to meet the forecasted Capacity Demands of all Contracting Agencies. Such forecasts, hereinafter referred to as the "Ten-Year Sewer Capital Forecast," shall include:
a. Projected dates for the commencement and completion of design and construction of capital improvement projects necessary to meet forecasted Capacity Demands;
b. Estimates for each Regional Treatment Plant of the Capacity Demand of each Contracting Agency which received sewerage service the previous Fiscal

Year;
c. An estimate of the amount of available treatment capacity at the IEUA Regional Treatment Plants;
d. An estimate of the amount of treatment capacity to be added, if any; e. Projected annual expenditures for the design and construction of such projects;
f. The Demand Deficit, if any, of each Contracting Agency; C. Review by Regional Committees

1. Annual Forecast
To ensure accurate forecasting, upon receipt of the Regional Annual Forecast, the Regional Committees shall review the proposed Capacity Demands and provide input to IEUA within 30 days regarding anticipated development.

2. Ten-Year Sewer Capital Forecast
Upon receipt of the Ten-Year Sewer Capital Forecast, the Regional Committees will have 30 days to review and provide input and the Forecast will be placed on the agenda of both committees to provide recommendations to IEUA. Prior to adoption, IEUA shall consider the recommendations of the Regional Policy Committee.

D. Reclaimable Industrial Waste
Proposed new industrial connections to Community Sewer Systems which are expected to discharge more than 25,000 gallons per day of reclaimable industrial waste shall be approved based on the conditions set forth in the Ordinance No. 109 and any successors thereof. The determination of permit requirements and discharge limitations of the reclaimable industrial waste to be discharged into the Regional Sewerage System through an appropriate connection point in a Contracting Agency's Community Sewer System shall be made by IEUA through the regional pretreatment program, resolution of the Board of Directors of IEUA, and Ordinance No. 109 and

any successors thereof.

E. Major Construction Contracts
IEUA shall not proceed with the award of a construction contract for a budgeted Regional Sewerage System capital improvement project previously approved through the Ten-Year Sewer Capital Forecast, which will involve an expenditure in excess of$10,000,000 (adjusted every 5 years or as needed based on the Consumer Price Index beginning in the year 2025), without informing and considering recommendations from the Regional Policy Committee unless IEUA determines the project is necessary for the safe and efficient operation of the Regional Sewerage System. The latest Ten-Year Sewer Capital Forecast and any requested project details including funding information shall be made available to assist in the Regional Policy Committee's review.

SECTION 11 - AVAILABILITY OF REGIONAL SYSTEM; IEUA's

PEFORMANCE
A. Contracting Agencies
The services and facilities of the Regional Sewerage System shall be available to any property within the IEUA Service Area, subject to such terms and conditions as may be prescribed by a Contracting Agency for connection to its Community Sewer System.

B. Other Sewage Collection Agencies
IEUA shall not make the services and facilities of the Regional Sewerage System available, other than on a temporary,emergency basis,to any sewage collection agency which is not a party to a Service Contract until such agency has entered into a Service Contract per Section 30. Prior to entering into any such Service Contract, IEUA shall present the proposed terms thereof to the Regional Technical Committee and Regional Policy Committee for review and comment. Any Contracting Agency may challenge services offered under this part B by invoking the procedures set forth in Section 26 of this Service Contract.

C. IEUA's Performance
IEUA shall exercise its best effort to implement capital improvement projects necessary to enable the Regional Sewerage System to meet the Forecasted Demands of all Contracting Agencies are planned, designed and constructed in a timely manner and so that the Regional Sewerage System will at all times be able to provide for the Capacity Demands of all Contracting Agencies. The Contracting Agencies recognize that the timing of the planning, design and construction of such capital improvement projects is largely dependent upon the Contracting Agencies making reasonable accurate projections of increased connections to and usage of their Community Sewer Systems.

SECTION 12 - EXTRA-TERRITORIAL SEWER SERVICE

12.1 SERVICE OUTSIDE THE BOUNDARIES OF IEUA SERVICE AREA A. Upon the Effective Date of this Contract
Any Contracting Agency which, upon the effective date of this contract was furnishing sewer service to any territory outside the boundaries of the IEUA Service Area, may continue to furnish such service and shall be entitled to the services and facilities of the Regional Sewerage System for that purpose. Each Contracting Agency providing sewer service to any such outside territory shall file a map or maps with the secretary of IEUA showing the boundaries of all such territory.

B. After the Effective Date of this Contract
Any Contracting Agency, after the effective date of this contract, may furnish sewer service to additional territory outside the boundaries of the IEUA Service Area. Prior to furnishing such sewer service, the Contracting Agency shall file a written request with IEUA. IEUA may consider the question of authorizing sewer service to the additional territory, subject to the authorization of the Local Agency Formation Commission for San Bernardino County, and the IEUA Board of Directors shall by resolution authorize sewer service to all or any part of the additional territory by the applicant or applicants unless it determines that such service is not in the public interest.

C. Annual Capital Outlay Charge for Territory Outside IEUA and the Service Area In addition to the payment of service charges, each Contracting Agency providing the services and facilities of the Regional Sewerage System to territory outside the IEUA Service Area shall be obligated to pay IEUA special capital outlay charges for such territory, as provided in subpart C or D of this Section or both such subparts, if both are applicable. Monies received by IEUA in payment of special capital outlay charges shall be deposited or credited to the Regional Wastewater Capital Improvement Fund and utilized, together with all interest earned thereon, solely for the purpose of financing the acquisition, improvement, and expansion of the Regional Sewerage System.

D. Annual Capital Outlay Charge
The Contracting Agency shall annually pay IEUA a special capital outlay charge in an amount equivalent to the amount of the property tax and other revenue which IEUA would have received during the fiscal year if such property were within the IEUA Service Area. Such charge shall be payable by the Contracting Agency during each fiscal year in the amounts and at the times specified by IEUA.

SECTION 13 - DELIVERY POINTS: CONNECTION COSTS
Each Contracting Agency shall deliver sewage from its Community Sewer System into the Regional Sewerage System at such Delivery Points as may, from time to time, be requested by the Contracting Agency and approved by IEUA. The Delivery Point request may be made by the Contracting Agency or on behalf of a third party. In all Delivery Point requests, the Contracting Agency or third party shall pay applicable plan review and hydraulic/load modeling costs for the evaluation of the impact of the Delivery Point to the Regional Sewage System. The Contracting Agency or third party may also be required to submit a resolution confirming the authorization of annexation from the Local Agency Formation Commission for San Bernardino County or a resolution confirming an irrevocable annexation agreement to the Contracting Agency.

Upon consideration of the information submitted, IEUA may authorize the new Delivery Point.

IEUA shall provide written notice of its recommendation regarding the new Delivery Point at a regularly scheduled Regional Technical Committee meeting. Upon receipt of a favorable report and recommendation from the committee or upon failure of the committee to respond within a 30- day period, IEUA may authorize the new Delivery Point.

If the Regional Technical Committee recommends against a new Delivery Point for any Contracting Agency, they shall do so in writing including the technical basis for their decision.

The Contracting Agency may file a written request for a hearing with the secretary of the Board of Directors of IEUA. Upon receipt of such a request, said Board of Directors shall schedule and conduct a hearing in accordance with the provisions of Section 26 hereof. All costs and expenses of making the connection between the Regional Sewerage System and the Community Sewer System of any Contracting Agency shall be borne by the Contracting Agency and/or third party.

SECTION 14 - DETERMINATION OF SEWAGE DELIVERIES: COSTS OF

MEASURING EQUIPMENT
IEUA shall determine the amount of sewage delivered to the Regional Sewerage System by all Contracting Agencies and shall maintain accurate and complete records thereof. The amount of sewage delivered to the Regional Sewerage System by each Contracting Agency shall be determined by IEUA based on a standard daily measurement or contribution per Equivalent Dwelling Unit methodology established by IEUA and the Regional Technical Committee from time to time.

If required by IEUA, a Contracting Agency shall install and maintain and operate at its expense, measuring devices and equipment for measuring the flow of sewage from the Contracting Agency's Community Sewer System into the Regional Sewerage System. Prior to installation, IEUA shall approve the design of such measuring devices and equipment and shall inspect and approve their installation. Such measuring devices and equipment shall be examined, tested and serviced regularly, but not less than once a year, by IEUA to ensure their accuracy. At any time IEUA or any Contracting Agency may inspect any such measuring device and equipment and all records and measurements taken therefrom.

The determination of sewage flow or contribution methodology per Equivalent Dwelling Unit contributed by each Contracting Agency shall be reviewed and updated if needed, or as requested by IEUA, but not less than every ten(10) years.

Once the EDU methodology is updated and adopted, EDU and equivalent EDU determinations will be made with the updated methodology. Adjustments in cost allocations among Contracting Agencies and users among customer classes(i.e.-residential, commercial,and industrial)resulting from the updated methodology and determination shall be implemented in consultation with the BAR Subcommittee.

SECTION 15 - CONTROL, PRODUCTION, AND DISPOSITION OF RECYCLED WATER
A. General
IEUA shall have ownership and control of all sewage delivered into the Regional Sewerage System for the purposes of Transmission, Treatment, and Disposal, and shall retain the exclusive right over the Recycled Water generated from the sewage delivered to IEUA from the Contracting Agencies, having sole discretion over its use, subject only to those contractual rights of the Contracting Agencies described in this Section 15. It is the intent of IEUA that Recycled Water be put to local beneficial use within the IEUA service area and the Chino Basin to the greatest extent practicable and allowed. The contractual right to purchase Recycled Water is established pursuant to this Section 15 while the terms and conditions regulating the sale, delivery, and use of Recycled Water shall be governed by Ordinance No. 112, or any successors thereof.

B. Contractual Right to Purchase Recycled Water

1. Right of First Purchase
Each Contracting Agency shall have the right of first purchase of Recycled Water as provided herein. The purchase of Recycled Water shall be voluntary and determined at the option of the Contracting Agency from year to year. The right of first purchase shall take

priority over any other Recycled Water purchase agreements between IEUA and customers that are not Contracting Agencies.

Each Contracting Agency shall have the right of first purchase from IEUA of Recycled Water in a total quantity not exceeding the base entitlement of the Contracting Agency.

The total base supply of Recycled Water which is subject to the right of first purchase from IEUA by the Contracting Agencies receiving sewerage service at any Regional Treatment Plant shall be the total quantity of sewage delivered into the Regional Sewerage System by all such Contracting Agencies, measured at the intake point of the Regional Treatment Plants, less normal processing losses resulting from the treatment of sewage, and less Recycled Water exported from the Chino Basin by IEUA to satisfy the SAR Base Flow Obligation if and to the extent deemed necessary by IEUA.

Each Contracting Agency shall have a monthly base entitlement to a portion of the total base supply of Recycled Water, said portion being in the proportion that the quantity of sewage delivered into the Regional Sewerage System by the Contracting Agency bears to the total quantity of sewage delivered into the Regional Sewerage System by all Contracting Agencies.

The Contracting Agencies have expressed a desire to achieve equitable distribution of Recycled Water deliveries, especially during periods of high demand. Each Contracting Agency shall manage its Recycled Water usage responsibly during periods of high demand so as not to impede other Contracting Agencies from utilizing all their base entitlement, and to prevent Contracting Agencies from using Recycled Water in excess of their base entitlement as calculated on a monthly basis. Recycled Water demands in excess of a Contracting Agency's monthly base entitlement shall not be allowed if it inhibits another Contracting Agency from developing a new Recycled Water use project that would be within their monthly base entitlement. Following the execution of this contract by all Parties, the Regional Technical and Policy Committees will develop an Exhibit "A", Peak Flow Monitoring and Enforcement Criteria, to be incorporated into this contract, that will

detail the requirements for meeting base entitlement as calculated on a monthly basis.

Authorization of this Exhibit"A" will not require re-authorization of this contract through the Parties. Exhibit"A"shall become an authorized Exhibit of this contract by a two-thirds majority vote of the Regional Policy Committee and approval by the IEUA Board of Directors.

2. SAR Base Flow Obligation.

The Parties have differing views regarding the SAR Base Flow Obligation including, but not limited to the allocation of the obligation and the method and way the obligation is fulfilled. Historically there have been sufficient flows from IEUA Regional Treatment Plant discharges to satisfy base entitlement claims and satisfy the SAR Base Flow Obligation with Recycled Water and it is believed that such condition will continue for the next several years at a minimum. Although alternative sources of water for meeting the SAR Base Flow Obligation are not precluded, IEUA will continue its current practice of fulfilling the SAR Base Flow Obligation using Recycled Water from IEUA Regional Treatment Plants in conformity with established practice since inception of the Orange County Judgment,until an alternative acceptable to IEUA is determined. This topic will be reconsidered at the ten-year review provided for in Section 28 of this contract, or earlier upon unanimous consent of the Parties.

IEUA, within its discretion, may prioritize the usage of Recycled Water for meeting the SAR Base Flow Obligation when it is necessary to do so regardless of the effect on base supply for purchase. If the SAR Base Flow Obligation is not met in a given year, IEUA will determine the best course of action to satisfy the SAR Base Flow Obligation the following year, which may include reducing the available base supply. IEUA will satisfy the SAR Base Flow Obligation with the most cost-effective or practical source of water available and seek alternative means of satisfying the SAR Base Flow Obligation in order to maximize available local supplies.

3. Surplus Base Supply.

Surplus base supply is that portion of base supply remaining after each Contracting Agency has exercised its right of first purchase to purchase its base entitlement, or portion thereof During and following the end of each year IEUA shall determine the amount of surplus base supply available, if any, for purchase by Contracting Agencies, and shall notify all Contracting Agencies of that amount, in writing. Each Contracting Agency shall have the option to purchase surplus base supply in an amount calculated utilizing the same ratio used to calculate base entitlement. However, if after offering surplus base supply to all Contracting Agencies there remains surplus base supply, then a Contracting Agency may purchase from the remaining surplus base supply in an unrestricted amount subject to mutual agreement with IEUA. Nothing herein shall prevent Contracting Agencies from establishing agreements to purchase Recycled Water from other Contracting Agencies. The purchase of Recycled Water in excess of a Contracting Agency's base entitlement in any given year shall not result in an increase in base entitlement for subsequent years.

4. Disposition by IEUA of Unclaimed Recycled Water.

To the extent that any of the Contracting Agencies fail to exercise their respective rights of first purchase of Recycled Water,IEUA may make any lawful use of such Recycled Water, including beneficial use, sale, or other disposition inside or outside the Chino Basin; provided, that, any funds generated by the sale of Recycled Water shall be deposited into the IEUA Recycled Water Fund. IEUA will inform the Contracting Agencies of the use or sale of any unclaimed Recycled Water within 30 days of the transaction.

SECTION 16 - RESERVED
SECTION 17 - SERVICE CHARGES FOR MAINTENANCE AND OPERATION

OF THE REGIONAL SEWERAGE SYSTEM
All Contracting Agencies shall pay service charges for all sewage delivered to the Regional Sewerage System. Each Contracting Agency shall pay its pro rata share of all net audited costs incurred by IEUA in the maintenance and operations of the system. Net audited costs consist of:

A. Maintenance and Operation
Costs of maintenance and operation of all transmission and treatment facilities comprising the Regional Sewerage System; and
B. Other Costs
Any other costs reasonably related to the maintenance and operation of the system; and C. Replacement and Unforeseen Costs
Based upon generally accepted engineering and accounting principles,reasonable reserves for the estimated costs and expenses of:

1. Replacement of any facilities where the costs and expenses of replacement are customarily considered a part of the costs and expenses of extraordinary maintenance which adds to the normal service life of facilities; and

2. Unforeseen contingencies; and

3. Actual costs and expenses incurred by IEUA for the Transmission, Treatment and Disposal of any byproduct resulting from the treatment of the Sewage delivered by a Contracting Agency.

D. Cost Of Service Study("COSS")
IEUA may, from time to time, conduct a COSS which shall be conducted in accordance with procedures normally utilized in the public rate setting process and in accordance with applicable law.

E. Proposed Service Charge Rate Adjustment("Adjustment") Prior to the imposition of a rate adjustment, IEUA shall conduct a rate workshop wherein Contracting Agencies may express comments and feedback on the matter for consideration by IEUA. Rate adjustments for each fiscal year shall be within the discretion of the IEUA Board of Directors and shall conform to the COSS and applicable law.

SECTION 18 - RESERVED
SECTION 19 - REGIONAL SEWERAGE SYSTEM BUDGETS
A. Fiscal Year Budgets
For each fiscal year, or on a biennial basis if utilized by IEUA, the IEUA Board of Directors shall cause to be prepared and shall adopt a budget, which includes the Regional Sewerage System budget.

B. Form and Content of Budgets
The budget shall contain a plan of financial operations for the Regional Sewerage System and shall contain an estimate of the requirements for expenditures, including provisions for any reserves, and the means of financing such requirements. The budget shall be itemized and shall show in reasonable detail the nature and purpose of each item of revenue and expense and the actual or estimated amount thereof. The budget shall include a plan of financial operations for the capital costs of the acquisition and construction of the Regional Sewerage System, and a plan of financial operation for the maintenance and operation of the system, prepared as follows:

1. Capital Improvement Fund Budget. The costs of the acquisition and construction of the Regional Sewerage System shall show:
a. The various items and amounts of capital costs and the total thereof; b. The total amount in the Regional Wastewater Capital Improvement Fund and the available and unencumbered balance of such fund as of the commencement of the fiscal year and an estimate of the amount therein and the unencumbered balance thereof as of the end of the fiscal year; c. The amounts,if any,of IEUA revenues from sources other than property taxes which are or will be available for payment of capital costs and the total thereof; d. The estimated amount of property taxes to be received during the fiscal year; e. The projected amount of Supplemental Capital Outlay Fund contributions

required from each Contracting Agency during the fiscal year and the total thereof.

2. Maintenance and Operations Fund Budget. The part covering the maintenance and operation of the Regional Sewerage System shall show:
a. The various items and amounts of maintenance and operation expenses, including replacement and rehabilitation, and the total thereof; b. The total amount in any reserves theretofore established, and the available and unencumbered balance in such reserves as of the commencement and end of the fiscal year;
c. The amount of service charges payable by each Contracting Agency and the total paid or payable by all Contracting Agencies;
d. The amounts, if any, of revenue from sources other than services charges which will be available for payment of maintenance and operation expenses and the total thereof;
e. The total amount required to be raised from service charges for payment of maintenance and operations expenses;
f. The rate of the service charge for the fiscal year(s); g. The amount of any surplus of service charges received by IEUA during the fiscal year preceding the fiscal year in progress in excess of the cost of maintenance and operation of the Regional Sewerage System for that year which was transferred to the Regional Sewerage System Operation and Maintenance Fund reserve for replacement of Regional Sewerage System facilities for such preceding fiscal year, or the amount, if any, of any shortage in the amount of service charges received by IEUA during such preceding fiscal year less than the cost of maintenance and operation of the Regional Sewerage System for that year which was transferred from said reserve during the year then in progress for such preceding fiscal year;

C. Preparation and Approval of Proposed Budgets
Not later than April 1 of each budgeting year,the IEUA Board of Directors shall direct its General Manager, or such other person or persons as the Board may designate, to prepare and submit to the Board a proposed Regional Sewerage System budget for the next fiscal year(s). IEUA will conduct informational sessions with the Regional Technical and Policy Committees to inform the Committees of the proposed Regional Sewerage System budget and provide the Committees with opportunities for input. Said budget and the rate of service charge for the next fiscal year will be considered and adopted by IEUA no later than June 30 of each fiscal year. If the Board of Directors fails to adopt a budget by June 30 then, until such time as the Board shall adopt such budget, the budget last adopted shall constitute the budget for such fiscal year.

D. Adoption of Separate Budgets
Notwithstanding the preceding provisions of this section, the Board of Directors of IEUA may elect for any fiscal year to separately prepare and adopt a Capital Improvement Fund Budget and a Maintenance and Operation Fund Budget. If said Board elects to so proceed, each such separate budget shall be prepared in accordance with the provisions of this section which are applicable thereto. Both said budgets shall be processed and adopted in accordance with the procedures and pursuant to the time schedule set forth in this section.

SECTION 20 - BILLING AND PAYMENT OF SERVICE CHARGES
A. Monthly Billing Statements of Service Charges
Not later than 20 days after the end of each month, each Contracting Agency shall provide to IEUA a report with the number of billable Equivalent Dwelling Units billable to each Contracting Agency. IEUA shall provide a billing statement of service charges to each Contracting Agency, setting forth the number of billable Equivalent Dwelling Units during such month for the service charge rate applicable thereto and the total service charge due and payable to IEUA for said month.

Monthly service charges shall be based on the service charge rate adopted by the IEUA Board.

B. Payment of Statements; Interest on Overdue Payments Each Contracting Agency shall pay the amount of the service charge set forth in any statement on or prior to its due date, namely, the thirtieth day following the date of the delivery of such statement. In the event that a Contracting Agency is delinquent in payment of bills for service charges, a penalty of ten(10) percent of the original unpaid invoice amount shall be added to any fee or charge that becomes delinquent. Interest at the maximum rate provided by California Government Code Section 926.10 as may be amended from time to time, shall accrue on the total of all delinquent fees or charges.

Additional charges provided herein for delinquent payments may be waived by the Board of Directors upon written request by the IEUA Customer upon a finding that the delinquency was caused by excusable neglect or circumstances beyond the control of the Contracting Agency, provided that the delinquent Contracting Agency reimburses IEUA for all costs and penalties actually incurred by IEUA as a result of the delinquent payment.

Interest paid upon any delinquent amount shall be credited to the Regional Sewerage System Maintenance and Operation Fund unless, by reason of such delinquency, IEUA shall have advanced the amount of the delinquency from other sources, in which case, the interest shall be credited to such fund as the IEUA Board of Directors may designate. A Contracting Agency shall not be entitled to withhold payment, in whole or in part, of the amount of any statement for service charges pending action pursuant to part C of this Section 20.

C. Adjustment for Overpayment or Underpayment
Upon disagreement between any Contracting Agency and IEUA over the amount of service charges or the discovery of an error in computation of service charges for a Contracting Agency, which is not resolved within 30 days of communication, IEUA shall request a recommendation from the Regional Technical committee. The IEUA Board of Directors shall consider the recommendation by the Regional Technical Committee and make its determination on service

charge adjustments, due dates and any interest due, and shall provide for the appropriate credit to or debit of any affected Contracting Agency's service charge account.

D. Deposit of Payments in Maintenance and Operation Fund All monies received by IEUA in payment of service charges shall be deposited in and credited to a separate fund or account in the treasury of IEUA,to be known as the"Regional Sewerage System Maintenance and Operation Fund." All monies in said fund and interest earned thereon shall be used and expended only for payment of maintenance and operation expenses paid or incurred by IEUA under the provisions, of this contract.

SECTION 21 - RESERVED
SECTION 22 - RESERVED
SECTION 23 - GRANTS AND FINANCIAL ASSISTANCE
IEUA and the Contracting Agencies shall exercise their best efforts to obtain the maximum amounts of grants and other financial assistance which may be available from any federal, state, local, or other source for defraying all or any part of the capital costs and the maintenance and operation expenses of the Regional Sewerage System. The General Manager of IEUA, the Regional Policy Committee, and the Regional Technical Committee shall keep each other fully informed of any available grant or other financial assistance programs known to any of them.

In addition, IEUA shall on a semi-annual basis, submit a report to the Regional Technical Committee and the Regional Policy Committee, as an information item, on any proposed or pending applications (which may include updates on negotiation status) for grants or other financial assistance.

IEUA's costs for the acquisition, construction, maintenance, or operation of the Regional Sewerage System shall be reduced by amounts of any grants or other non-repayable financial assistance received therefor by IEUA from the federal or state government.

SECTION 24 - REGIONAL POLICY COMMITTEE
The parties desire to provide for a Regional Policy Committee to advise IEUA of the needs and views of the Contracting Agencies concerning IEUA's policies and activities in the financing, acquisition, construction, maintenance and operation of the Regional Sewerage System, to make reports and recommendations with respect thereto, and to inform the Contracting Agencies concerning such policies and activities. Committee membership shall be voluntary.

Each participating Contracting Agency shall appoint one regular member and one alternate member to the Regional Policy Committee. Such members shall be members of the Contracting Agency's governing body. The regular and alternate members so appointed shall serve at the pleasure of the appointing agency. Each participating Contracting Agency shall give the secretary of IEUA immediate notice of all appointments and removals made by it, and of the name and contact information of each appointee. IEUA shall appoint one regular member and one or more alternates to the Regional Policy Committee. The members so appointed shall be members of the IEUA Board of Directors of IEUA and shall serve at the pleasure of IEUA. The IEUA member shall be entitled to participate at all regular and special meetings of the committee.

The Regional Policy Committee shall be chaired by a regular member of the Regional Policy Committee and shall rotate among its regular members on a biennial basis through all the Contracting Agencies. A Vice Chair shall also be designated to act in the Chair's absence. The Vice Chair shall be selected by a majority vote of the regular members. A quorum made up of a majority of members shall be required to conduct business.

Each regular member of the Regional Policy Committee or the Contracting Agency's alternates, shall have one vote. A majority of members voting shall be required to carry any matter before the committee.

The Regional Policy Committee shall hold a regular meeting quarterly or as needed in the determination of IEUA. The Regional Policy Committee may adopt such procedures and rules as it deems advisable concerning its officers, meetings and the manner and method of making its

reviews, reports and recommendations on any matter affecting the acquisition, construction, maintenance and operation of the Regional Sewerage System.

IEUA shall, if requested by the Regional Policy Committee, provide the Regional Policy Committee with a meeting place and with the services, advice, and assistance of members of its staff. All records, reports, and other information of IEUA pertaining to the financing, acquisition, construction, maintenance and operation of the Regional Sewerage System shall be available for inspection by members of the Regional Policy Committee. IEUA agrees to maintain and make available to the Regional Policy Committee accurate records of all of its costs, disbursements, and receipts with respect to activities under this contract.

SECTION 25 - REGIONAL TECHNICAL COMMITTEE
The parties desire to provide for a Regional Technical Committee to advise the Regional Policy Committee on technical matters related to the Regional Sewerage System. Participation shall be voluntary. The members and alternate members of the Regional Technical Committee shall be appointed by their respective Contracting Agencies and IEUA shall be entitled to appoint one member and alternate members with the same right of participation as other members. The committee shall hold regular meetings quarterly or as needed in the determination of IEUA.

Appointments and the number of alternates shall be determined in the sole discretion of each Contracting Agency and IEUA as applicable.

The committee may, and upon request by the Regional Policy Committee or IEUA shall, review and make recommendations concerning any of the following technical matters: the acquisition, design, construction, maintenance, operation, or financing of sewer facilities, sewage treatment, reclamation, or disposal facilities, sewage and effluent measuring devices and equipment, Community Sewer Systems and the Regional Sewerage System; sewer user charges; service charges; quality standards for sewage and any effluent; and any other technical matter related to any of the foregoing.

SECTION 26 - DISPUTE RESOLUTION
Members of the Regional Policy Committee are encouraged to raise pertinent issues concerning the Regional Sewerage Contract with the IEUA Board of Directors during the public comment period of a regularly scheduled meeting of the Board. To the extent that any provision of this contract authorizes a hearing under this Section 26, the following procedures will apply:

A. Notice of Dispute.

The Regional Policy Committee, through a majority vote of its members, may request a hearing before the IEUA Board of Directors on any dispute related to the IEUA's performance of this Contract or where the Contract authorizes a hearing by submitting a request in writing to the General Manager of IEUA, with the date of delivery of such request deemed the submission date. The request shall state the issue in dispute and a brief explanation of the Regional Policy Committee position on the matter.

B. Notice of Hearing.

Within 30 days of the submission date IEUA shall schedule a hearing to consider the matter. IEUA shall send written notice to all Contracting Agencies by First Class Mail and shall be deemed to have been given when so deposited in the United States Mail, postage prepaid. The notice shall set forth the date, time and location for the hearing. The hearing shall be conducted in conjunction with a special or regularly scheduled meeting of the IEUA Board of Directors and shall be published in conformity with Brown Act requirements. The hearing shall be scheduled on a date not more than 60 days from the submission date.

C. Hearing.

Any person may address the IEUA Board of Directors at the hearing. Any documentary evidence to be introduced by a party must be submitted to the Secretary of the IEUA Board of Directors no later than 10 days prior to the hearing date to ensure the documents are included in the agenda package and available for posting to the IEUA website.

D. Continuance.

The IEUA Board of Directors may,within its discretion, continue the hearing at the request of any person or the Board of Directors upon a showing of good cause, but in no event shall such continuance extend beyond 30 days.

E. Decision.

At the close of the hearing,the IEUA Board of Directors may confer and render a decision through a majority vote of its members, which shall be recorded upon the minutes of the meeting. The decision by the IEUA Board of Directors shall be deemed a final administrative action. The IEUA Board of Directors may continue the matter for up to 60 days for further discussion and consideration of the evidence.

SECTION 27 - EFFECTIVE DATE OF CONTRACT
This contract between IEUA and the undersigned Contracting Agency shall become effective ("Effective Date") after the occurrence of both of the following events:

1. The authorization and execution of this contract by IEUA and the undersigned Contracting Agencies.

2. IEUA shall give written notice thereof to the undersigned Contracting Agency.

The notice shall specify a date, as determined by IEUA in accordance with this section, which shall be the Effective Date of this contract.

SECTION 28 - TERM OF CONTRACT
The term of this contract and any other Service Contract entered into between IEUA and any sewage collection agency, shall be 50 years from the Effective Date. It is the intent of the parties that all Service Contracts providing for the services and facilities of the Regional Sewerage System

shall have the same termination, date, without regard to the effective dates of the individual, contracts.

In order to provide for a periodic review and update, as necessary, of the provisions of this contract, IEUA and the Contracting Agencies agree to enter good faith discussions at intervals not exceeding ten years or at the request of the majority of the Contracting Agencies.

SECTION 29 - RENEWAL
No later than two years prior to the end of the term of this contract or any earlier termination or extension of this contract, the parties shall negotiate for the extension or renewal of this contract upon comparable terms and conditions. If the parties have been unable to agree thereon, then any Contracting Agency, by written notice given to IEUA at least 12 months prior to the expiration of said term, may elect to receive continued sewage treatment service after the expiration of said term, on a temporary basis, through separate agreement, upon the following conditions:

A. Expansion.

If,by reason of continued service,no expansion is required in any facilities of the Regional Sewerage System in existence upon the expiration of the term of this contract, the Contracting Agency may deliver sewage into the system in any quantity and at any flow rates. If, by reason of continued service, such expansion shall be required, the annual quantity and flow rates of sewage to be delivered into the Regional Sewerage System by the Contracting Agency shall not exceed the quantity and flow rates delivered by the agency during the last full fiscal year preceding the expiration of said term.

B. Service Charge.

The service charge rate shall be determined as provided in Section 17 hereof.

C. Quality.

The sewage quality standards shall be in accordance with those in effect during the last full fiscal year preceding the expiration of said term or any higher standards prescribed by any federal, state or regional agency authorized by law to prescribe quality standards for effluent discharges.

D. Physical Conditions.

IEUA shall maintain and operate the Regional Sewerage System under substantially the same physical conditions of service as prevailed during the last fiscal year preceding the expiration of said term.

Other terms and conditions of continued service shall be reasonable and equitable and shall be mutually agreed upon and, if they provide for continued service for a specified number of years, a Contracting Agency shall have the option to receive further continued sewage treatment service upon the expiration of that and each succeeding period of continued service. Nothing herein shall extend the term established in Section 28 of this contract.

SECTION 30 - AUTHORIZATION AND EXECUTION OF SEWAGE SERVICE

CONTRACT
A. Authorization of Any Sewage Collection Agency.

All proposed contracts between IEUA and any sewage collection agency for the purpose of, (i) providing the agency with the services and facilities of the Regional Sewerage System under a Service Contract, (ii) the acquisition by IEUA of any existing sewage treatment and disposal plant or interceptor sewer, or (iii), both (i) and (ii), shall be authorized for execution by IEUA. The agency shall furnish IEUA with a certified copy of the resolution authorizing execution by the agency, together with a certified Copy of the proposed contract referred to therein. The resolution shall contain all restrictions, limitations, and conditions, if any, which may have been imposed on the execution of the contract.

B. Amendment of Any Existing Contract; New Contracts with Subsequent Contracting Agencies
If IEUA proposes(i)to amend or rescind any existing Service Contract with a Contracting Agency or(ii)to enter a new Service Contract or a contract for the transfer of any existing sewage facilities to IEUA, as part of the Regional Sewerage System, the IEUA Board of Directors shall adopt a resolution declaring its intention to do so and shall specify a time, not sooner than 60 days after the adoption of the resolution, and a place at which the Board will hold a hearing on the question of the proposed amendment,rescission or new contract, as the case may be. Immediately thereafter the secretary of IEUA shall deliver a copy of the resolution,together with a copy of the proposed amendment,rescission or new contract to the clerk or secretary of each Contracting Agency and to each member of the Regional Policy Committee. The Regional Policy Committee shall review the proposal and,not later than 10 days preceding the date of the hearing, shall submit its written report and recommendation thereon to the general manager of IEUA and to each Contracting Agency.

At the hearing on the proposal, the IEUA Board shall consider the report and recommendation of the Regional Policy Committee and shall hear representatives of any Contracting Agency, members of the committee, and any other interested persons. The IEUA Board may modify the proposal and, upon the conclusion of the hearing, order the authorization for execution by IEUA of the proposed amendment, rescission, or new contract, as the case may be.

Notwithstanding the above, except in regard to amendments authorized by IEUA for administrative implementation of an existing Service Contract, any material amendments, such as, for example, the Contractual Right to Purchase Recycled Water under Section

15.B, must also be authorized by Contracting Agencies and agreed to in writing and executed prior to going into effect. Said authorization by Contracting Agencies shall not be unreasonably withheld.

C. Revisions Due to Result of Litigation
The parties acknowledge that as of the Effective Date, there may be one or more Contracting Agencies that do not plan to execute this contract, but rather, have filed, or plan to file, litigation relation to the Contract ("Protesting Agency(ies)". In the event such litigation results in new or revised provisions being included in the Service Contracts between IEUA and Protesting Agencies, the other Contracting Agencies may, in their discretion, elect to revise their Service Contracts to have said new or revised provisions included in their Service Contracts as well.

SECTION 31 - NOTICE
Notices authorized or required to be given by any provision of this contract shall be deemed to have been given upon delivery, if delivered personally, or upon deposit in the mail, if enclosed in a properly addressed envelope and deposited in the United States mail for delivery by registered or certified mail, or delivered via electronic mail.

Notice shall be given to the parties by delivery or mailing to the following officers of the parties at the following addresses:

IEUA
Undersigned Contracting Agency:

At any time, a party may give written notice to the other party of a change in the designated officer or address.

Notice to members of the Regional Policy Committee or the Regional Technical Committee shall be given to the persons and at the addresses designated in the notices of appointment filed with the Secretary of IEUA.

SECTION 32 - PARTIAL INVALIDITY
The invalidity of any provision of this contract shall not affect the validity of the remainder thereof which can be given effect without such invalid provision.

SECTION 33 - INCORPORATION OF RECITALS
The Recitals set forth above are incorporated herein and made an operative part of this Service Contract.

SECTION 34- COUNTERPARTS
This Service Contract shall be executed by all parties in duplicate originals, each of which shall be considered an original Service Contract.

Date of Execution Inland Empire Ut' 'ties Agency
Illovea,i4ofr I, 7_02-5
Presid nt of the Board of Directors
ATTEST:

Se retary of the Board of Directors

Mayor
ATTEST:

City Clerk
Date of Execution City of Chino Hills
Mayor
ATTEST:

City Clerk
Date of Execution Cucamonga Valley Water District Board President
ATTEST:

Secretary of the Board of Directors
Date of Execution City of Fontana

Mayor
ATTEST:

City Clerk
Date of Execution City of Montclair
Mayor
ATTEST:

City Clerk
Date of Execution City of Ontario
Mayor
ATTEST:

City Clerk
Date of Execution City of Upland

Mayor
ATTEST:

City Clerk

Date of Execution City of Chino
Mayor
ATTEST:

City Clerk
Date of Execution City of Chino Hills
Mayor
ATTEST:

City Clerk
Date of Execution Cucamonga Valley Water District
cSe, wb.A 97,020a-3
rd P e "den
ATTEST:
retary of the Board of
Directors

Date of Execution City of Ontario
Mayor
ATTEST:

City Clerk
Date of Execution City of Upland
Mayor
ATTEST:

City CI

Date of Execution City of Chino
Mayor
ATTEST:

City Clerk
Date of Execution City of Chino Hills •
?[4512(024 Ci11141r c-YA.T1i
Mayo
ATTE at

11..
40,440
City Wei•
Date of Execution Cucamonga Valley Water District
Board President
ATTEST:

Secretary of the Board of
Directors

(Adopted 4/12/84)
(Amended 12/7/94)
(Amended 3/2/05)
(Amended 6/19/13)
EXHIBIT "J"

EQUIVALENT DWELLING UNIT COMPUTATIONS

GENERAL
Equivalent Dwelling Unit (EDU) is a numerical value designation where one EDU represents the sewage flow from a single family residential household. For the purposes of computing uniform financial obligations for each Contracting Agency using the Regional Sewerage System, the following computations shall be used to determine EDU's for residential, commercial, and industrial units:

1. Residential. Each structure or part of a structure which is designed for the purpose of providing permanent housing for one family or tenant shall be one EDU. This includes, but is not limited to, a single family detached residence, an apartment, a townhouse, a condominium, a mobile home or trailer space.

2. Commercial. All structures designed for the purpose of providing permanent housing for enterprises engaged in exchange of goods and services. This shall include, but not be limited to, all private business and service establishments, schools, churches, and public facilities. EDU's shall be determined by multiplying the fixture units (as defined by Table 1) shown on the approved building plans, by the appropriate sewage factor from the following Table 2 (also see Note A). Total EDU's for commercial centers for various use categories will be the sum of the EDU's computed for each category of use. For example, hotel complexes that contain restaurants, pools, health clubs, or

laundry facilities should be calculated based on the individual uses in the hotel complex with the fee based on the sum of the EDU's computed for each category of use.

3. Industrial. All structures designed for the purpose of providing permanent housing for an enterprise engaged in the production, manufacturing, or processing of material. EDU's for industrial users shall be determined as follows:
a. For domestic type wastewater, multiply the fixture units (as defined by Table 1) shown on the approved building plans by a sewage factor of 0.0741, based on a 20 gallons per fixture unit flow per day.
b. For non-domestic wastewater; compute from information contained on the industrial waste permit, using the following formula:

EDU— Estimated non—domestic flow [ 37 + .31 BOD + 32 SS 270 230 220
c. Combine the resultant EDU's derived from a and b above.

NOTES:

A. Sewage Factor is derived from the formula
SF=K [.37 + .31 BOO + .32 0 ]
Where: SF = Sewage Factor
K = Gallons per fixture unit divided by the average domestic household flow of 270 gallons
BOD = Biochemical Oxygen Demand
SS = Suspended solids
B. Reimbursement Fees to be levied on Pre-1979 Structures Connecting to the Regional System
For residential structures with a building permit issued prior to July 1, 1979, no Capital Capacity Reimbursement Account (CCRA) fees will be levied at the time of connection to the regional system. If the original permit was issued after 7/1/79, then the CCRA fees established at the time of permit issuance will apply.

The CCRA fees will apply to all commercial and industrial development regardless of when the structure was constructed. When a non-residential use requests to connect to the regional system or modify its use if already connected, the CCRA fee should be based on the current fee in effect at the time the connection or modified use is made (also see Note C).

C. Reimbursement Fees to be Levied on Existing System Users Who Expand or Revise Use
In some situations existing commercial and industrial users will expand uses to meet increasing demands. As a result, additional fixture units will usually be included within the expanded facility. Under these situations the following criteria will apply:
a. CCRA fees will only be levied on the fixture unit(FU) count difference between existing FU's and new FU's.
b. The CCRA fee will be determined based on the fee in effect at the time of building or sewer permit issuance for the expanding development. c. A change in use, placing a commercial development in a different Exhibit "J" category, will not result in the recalculation of CCRA obligation for

the existing FU's. Only the new added FU's will be levied CCRA fees based on the Exhibit"J"category which best defines the proposed use.

D. Collection and Reporting of CCRA Fees
a. CCRA fees shall be reported at no later than at the time of occupancy. b. CCRA fees shall be based on the EDU rate (as established by the EDU resolution adopted by the IEUA Board of Directors) in effect at the time of payment. For example, if CCRA fees are reported in the July report, any connection fees changes effective July 1, would be in effect.

E. Attachment of Sewer Use Rights; Tied to Property or Structure Under certain situations an existing discharger may want to relocate or renovate a business. The issue may then arise as to ownership of certain existing discharge rights in the regional system.

All sewer capacity remains with the existing building and should be sold to building owners rather than tenants.

In cases where an existing building is completely demolished, the transfer or reuse of capacity rights can be permitted provided that:
a. Proof of building demolition can be documented;
b. Payment for original system capacity can be documented; c. The demolition occurs simultaneously with the transfer; and d. The transfer occurs within the Contracting Agency who originally sold the capacity.

Capacity rights would be determined based on fixture unit counts and the Exhibit "J" use category of the demolished structure. Because local collection systems may also be impacted by a relocation, this exception shall be at the sole discretion of the contracting agency who is accepting the relocated capacity.

Any additional EDUs required shall be purchased per Note C of this Exhibit.

TABLE 1 - Fixture Unit(FU)Valuesi'2
Appliances,Appurtenances or Fixtures Fixture
Units
Bathtub or Combination Bath/Shower 2.0
Clothes Washer, domestic, standpipe 3.0
High Efficiency Clothes Washer 2.0
Dental Unit, cuspidor 1.0
Dishwasher with independent drain 2.0
Drinking Fountain or Water Cooler 0.5
Food Waste Grinder(Commercial) 3.0
Floor Drain, Emergency 0.0
Floor Drain 2.0
Shower, single-head trap 2.0
Multi-head, each additional 1.0 _
Lavatory, single 1.0
Lavatory, In sets of two or three 2.0
Washfountain (1.5-in Minimum Fixture Branch Size) 2.0 Washfountain(2-in Minimum Fixture Branch Size) 3.0 Receptor, indirect waste3
Bar 2.0
Clinical 6.0
Commercial with food waste (1.5-in Minimum Fixture Branch Size) 3.0 Commercial with food waste (2-in Minimum Fixture Branch Size) 4.0 Commercial with food waste (3-in Minimum Fixture Branch Size) 6.0 Kitchen, domestic (with or without food-waste grinder and/or dishwasher) 2.0 Laundry(with or without discharge from a clothes washer) 2.0 Service or Mop Basin 3.0
Service, flushing rim 6.0
Wash, each set of facets 2.0
Urinal 2.0
Waterless Urinal 1.0
Water Closet, 1.6 GPF 4.0
Water Closet, greater than 1.6 GPF 6.0
TABLE 1(a)-Discharge Capacity in Gallons per Minute for Intermittent Flow Only1'3 Gallons per Minute Fixture Units
Up to 7.5 1
Greater than 7.5 to 15 2
Greater than 15 to 30 4
Greater than 30 to 50 6

TABLE 1(b) - Maximum Fixture Units for a Trap and Trap Arm1'3 Size of Trap and Trap Arm(inches) Fixture Units

1.25 1

1.5 3
2 4
3 6
4 8
Footnotes:

1. Tables 1, 1(a), 1(b) are based on the 2010 California Plumbing Code

2. Additional information regarding definitions and plan checking are defined by latest Exhibit J - Table 1 Guideline.

3. Indirect waste receptors shall be sized based on the total drainage capacity of the fixtures that drain therein to, in accordance with Table 1(a). Maximum fixture units for a fixture trap and trap arm loadings for sizes up to 4 inches shall be in accordance with Table 1(b).

TABLE 21
Category Type of Commercial Typical Descriptions of Establishment Gal/ BOD/TSS Sewage Factor Fixture (see Note A)
Establishment typically engaged in short-term lodging and may offer food Motel/Hotel and beverage,recreation,conference/convention room, laundry, and parking services.

Recreation/Amusement Recreational and amusement services and attractions Establishments where patrons order or select items and typically pay before Restaurant(Fast Food) eating. Serves food on trays with disposable dishware,has an available drive- thru service, and does not use a dishwasher.

Retail Store Establishment typically engaged in providing retail goods for purchase I 12 230/220 0.0444
Office Establishment where business or services are supplied.

Market(without Establishments typically retailing a general line of food, such as canned and Butcher Shop) frozen foods, fresh fruits and vegetables. Establishment does not process (cut)meat,poultry, or seafood.

Bar/Tavern Establishment typically engaged in preparing and serving alcohol beverages for immediate consumption. May also provide limited food services.

Category Type of Commercial Typical Descriptions of Establishment Gal/ BOD/TSS Sewage Factor Fixture (see Note A)
Market(with Butcher Establishments typically retailing a general line of food, such as canned and Shop) frozen foods, fresh fruits and vegetables. Establishment does process(cut) meat,poultry, or seafood.

Establishment typically manufacturing fresh and frozen bread and bread-type II Bakery roll products, cookies, crackers,doughnuts,pastries,pies, ice cream cones, 24 250/350 0.1081 and etc. May include commercial and storefront bakeries.

Mortuary Establishments typically preparing the dead for burial or internment and conducting funerals. May include crematories.

Establishments providing inpatient nursing and rehabilitative serves. The Convalescent Home care is typically provided for an extended period of time to individuals requiring nursing care. May include nursing homes,Inpatient care hospices, rest homes with nursing care, etc.

Establishments typically known and licensed as general medical and surgical Hospital hospitals primarily engaged in providing diagnostic and medical treatment to inpatients with any wide variety of medical conditions.

III 42 250/300 0.1780
Establishments typically operating fitness and recreation sports facilities Health Spa with Pool featuring exercise and other active physical conditioning. Must have a pool.

May include physical fitness centers with pools,gyms with pools, day spas with pools, etc.

Establishments typically providing food services where patrons order and are Restaurant(Full served while seated and typically pay after eating. May serve food on non- Service) disposable dishware, operates dishwashing equipment,has waiter/waitresses and includes buffets.

Category Type of Commercial Typical Descriptions of Establishment Gal/ BOD/TSS Sewage Factor Fixture (see Note A)
Establishment typically operating coin-operated or similar self-service Laundry(Laundromat) laundry equipment for customer use on premises. Laundries or Laundromats classified under this category are for non-water efficient washing machines.

IV 43 350/500 0.2499
Establishment typically engaged in laundering services, and specialty Dry Cleaner cleaning services for garments and other textile items on the premises using (Processor) solvents other than water. Drop off and pickup sites that do not perform cleaning services are classified under Category I.

Car Wash(Coin Establishments typically engaged in the cleaning and/or washing of V Operated) automotive vehicles. Consists power washing spray wand car washes. 102 150/500 0.4910 (See Footnote 1)
Church Establishments typically engaged in operating religious organizations. May include monasteries,temples,mosques, synagogues,places of worship.

Establishments typically engaged in furnishing academic courses and VI School associated coursework. May include universities(public/private),junior 17 230/220 0.0630 colleges(public/private),vocational schools.

Establishments typically operated by the local city or other government Public Facility entities. May include government offices, community centers, fire/police stations,parks, city facilities, court houses, etc.

Category Type of Commercial Typical Descriptions of Establishment Gal/ BOD/TSS Sewage Factor Fixture (see Note A)
Establishments typically operating fitness and recreation sports facilities Health Spa without featuring exercise and other active physical conditioning. Must not have a Pool pool. May include physical fitness centers with pools, gyms without pools, day spas without pools,etc.

VII 42 230/220 0.1555
Establishment typically operating facilities with coin-operated or similar self- Laundromat service laundry equipment for customer use on premises. Laundries or Laundromats classified under this category are for high efficiency front loading washing machines.

Footnotes:

1. Non-coin operated car washes may be treated as an industrial user.

Sewer System Management Plan
Appendix C: Sample of Sewer Maintenance - Daily
Activity Report Form
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Time Time Time
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Sewer System Management Plan
Appendix D: Example Summary of Recent Sewer
Maintenance Activities
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Sewer System Management Plan
Appendix E: Sample CCTV Log from a Recent Sewer
TV-Inspection
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E
Use of contents on this sheet is subject to the limitations specified at the end of this document. Page 521 of 600

VS WINCAN
Inspection report
Date: Work Order: Weather: Surveyed By: Certificate Number: Pipe Segment Ref.:
1/6/2025 Dry Hector S 3216 1/6/2025 9:43:05 AM _
Year laid: Pre-cleaning: Direction: Pipe Joint Length: Total Length: Length Surveyed:

Light Cleaning Downstream 290.7' 290.7'
City: Upland Drainage Area: Upstream MH: B-8-101 Street: Thunder Mountain Rd Media Label: Up Rim to Invert:

Location Code: Primary major arterial roads Flow Control: Downstream MH: B-8.102 Location Details: leront&address;2559ThurderMourminRd Sheet Number: Down Rim to Invert:

Pipe shape: Circular Sewer Use: Sanitary Sewage Pipe Total gallons used: 0.0 Pipe size: 8" Sewer Category: SEC Joints passed: 0 Pipe material: Vitrified Clay Pipe Purpose: Routine Assessment Joints failed: 0 Lining Method: Owner: Pudic
Additional Info:
1:2194 Distance Code Observation Counter Photo Grade B-8-101
ID0.0 AMH Manhole 1 B-8-101 00:00:00
N\ 0,0 MWL Water Level,3%of the vertical dimension 00:00:03

58.4 TSA Tap Saddle Activity at 3 o'clock,dialheight:flinch 00:02:03 1_6_2025 9 43 05
:TI AM_6663f

65.8 TSA Tap Saddle Activity at 9 o'clock,dia/height:flinch 00:02:40 1_6_2025 9 43 05
AM 86ebb
121.7 TSA Tap Saddle Activity at 9 o'clock,dia/height:4inch 00.05:20 1_62025 9 4_3 05
AM c8592
i 232.2 TSA Tap Saddle Activity at 9 o'clock,dia/height:4inch 00:13:33 1_6_2025 9 43 05
AM 5d1ce
285.6 TSA Tap Saddle Activity at 9 o'clock,dia/height:4inch 00:31:30 1_6_2025 III"1111 A9M__e843_95b
05 290.7 AMH Manhole 18 8-102 00:33:10 1_6_2025 9_4305
8-8-102 AM_13a70
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WINCAN
Section Pictures - 1/6/2025 - 1/6/2025 9:43:05 AM
City Street Date Lateral Segment Reference Section No.

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1_6_2025 9_43_05 1 6 20259 43 05
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Sewer System Management Plan
Appendix F: SSO Response, Communications, and
Reporting Flow Chart
IBrownAHoCaldweU
F
Use of contents on this sheet is subject to the limitations specified at the end of this document. Page 525 of 600

.. ' +�: :- f"
an Appendix F - SSO Response, Communications, and Reporting Flow Chart _ '.` _ , 4 - Ilis
• , } Cy r di,...c.7)
Certify"No Spills"in
CIWQS within 30
Did an SSO occur? No _50,000 gallons Yes- within 2 hours of ► ► < End not fully recovered)? awareness. specific monitoring. with 18 hours of Enrollee's 15 calendar days of within 45 calendar 90 calendar days awareness. knowledge of the spill end date. days. after spill end date. spill.

Submit Draft Spill
Notify Cal OES Report within 3 Submit Certified Submit Amended Conduct spill- business days of Spill Report within Spill Report within No ► within 2 hours of -10. <.specific monitoring. Enrollee's 15 calendar days of ► 90 calendar days End
No awareness. knowledge of the spill end date. after spill end date. spill.

Submit Draft Spill
Notify Cal OES Report within 3 Submit Certified Submit Amended Did the SSO exceed 1,000 Conduct spill- business days of Spill Report within Spill Report within Yes ► Category 2 SSO ► within 2 hours of .-- << End ) gallons? awareness. specific monitoring. Enrollee's 15 calendar days of 90 calendar days knowledge of the spill end date. after spill end date. spill.

No
Submit monthly Submit Amended
CIWQS Certified Spill Spill Reports within
Was the spill volume between Conduct spill- 90 calendar days Yes ► Category 3SSO ► Reportwithin30 End 50<_X<_1,000gallons? specific monitoring. calendar days of after the Certified month-end. Spill Report due- Legend date. Green = Category 1
Yellov = Category 2
Red = Category 3
Pur = Category 4
Blue = Private Lateral
No
Diamond = Decision
Rectangle =Action/Outcome
Rounded Rectangle = Start/End
* = Private Lateral SSO Reporting is NOT required
Certify the total Update and Certify a
number of Category report to CIWQS by
4 spills and
Was the spill volume less than 50 February 1st after gallons? Yes ► Category4SSO ► cumulative spill each calendar year End
volume within 30 for all Category 4
calendar days of spills.
month-end.

Sewer System Management Plan
Appendix G: SSO Reporting, Chain of Communication
and Response Matrix
I Brown Ago Caldwell
G
Use of contents on this sheet is subject to the limitations specified at the end of this document. Page 527 of 600

PUBLIC WORKS DEPARTMENT,SANITARY SEWER SPILL RESPONSE, REPORTING AND NOTIFICATION PROCEDURES A. Incident Call-in and Notification I
Get Information Appropriate Response Details 1 Where did the incident occur? n 1 Call or page SSO Response Crew or Sewer Utilities Crew (Street address&cross street)_ I I appropriate supervisor Utilities Supervisor-Sewer n2 Notify the Division Managers and
Utilities Division Public Works Director
2 When did this incident occur? Or is it Emergency n 3 Notify as appropriate- presently occurring? response warranted
Police/Code enforcement (909)946-7624
for any discharge to
the public right-of- Fire Dept (909)931-4180 way or city drainage Environmental Div for NPDES (909)291-2930 3 Get background information. system;major spill County DENS (909)884-4056 What happened or is happening? of 1,000 gallons or IEUA (909)993-1600 more
SBCFCD (909)387-7918
RWQCB (909)782-4130
OES (800)852-7550
(CONTROL, ❑ 4 Submit details of incident to supervisor What materials are involved? CONTAIN, pi5 Supervisor notifies Utilities Supervisor-Sewer and Provides details for Preliminary Spill Report,CIWQS Electronic Reporting,

CLEAN-UP)
Particularly,does the situation affect or 6 Utilities Supervisor-Sewer,prepare and submit SSO report threaten to affect the public right-of-way
and stormdrains?(Y/N) 7 After cleanup,submit and certify SSO Final Report 8 Prepare and submit Cost Recovery Report,if applicable 4 Does the caller know who or what caused n 1 Call SSO Response Crew or Sewer Crew the situation? appropriate supervisor Utilities Supervisor-Sewer 2 Contact as appropriate
Minor spills,non-
Police/Code enforcement (909)946-7624
emergency
response clean-up Fire Dept (909)931-4180 or investigation Environmental Div for NPDES (909)291-2930 5 Ask if the caller wants to leave name, required(CONTROL County DENS (909)884-4056 phone number and whether the caller CONTAIN, IEUA (909)993-1600 wishes to be contacted later. CLEAN-UP)
SBCFCD (909)387-7918
RWQCB (909)782-4130
Same as Steps 4,5,6,7,8 as above
6 Determine appropriate response,
1 Utilities Supervisor-Sewer

COMPLETE ALL COLUMNS TO THE RIGHT
and ROWS BELOW 2 Contact as appropriate
No immediate Environmental Div for NPDES (909)291-2930 response required, County DENS (909)884-4056 7 IN ALL CASES: education or follow- IEUA (909)993-1600 Turn in Notes and Reports to the Water up needed
SBCFCD (909)387-7918
Operations Manager for preparation of the
Sanitary Sewer Spill/Overflow(SSO) RWQCB (909)782-4130 Incident Report. Same as Steps 4,5,6,7,8 as above Note: SSO Response Crew-is the designated Utilities Sewer Crew or Maintenance Crew member whose duty for the days is sewer maintenance and sewer related issues;the Sewer Stand-by Person during off-hours,weekends and holidays.

N
0 T
E
S
By Date Logged-In: IWORQS-Data Entry Date:

SSO Reporting,Chain of Communication and Response Matrix Page 1 of 2 Revised 02/09/2011

Sewer System Management Plan
Appendix H: List of Non-Domestic Wastewater
Discharge Permittees
I Brown Ago Caldwell
H
Use of contents on this sheet is subject to the limitations specified at the end of this document. Page 529 of 600

City of Upland Sewer System Management Plan
Appendix H-List of Non-Domestic Wastewater Discharge Permittees PermitNo Permittee Address City txtSit SiteZipCode txtClassCode 5812-515 1906 Pub 1231 E.16th St Upland Ca 91786 Full Service Restaurant FOG-0224 9th Street Coin Laundry 271 East 9th Street Upland Ca 91786 Coin Operated Laundry 5411-030 Albertson's#599 1910 N Campus Ave. Upland CA 91784 Supermarket 5411-41 Amazon Fresh-MAFS 235 Foothill Blvd Upland CA 91786 Supermarket 5812-663 Angelo's 6 Burgers 165 S.Mountain Ave Upland CA 91786 Fast Food Restaurant 5812-136 Arby's#5974 1299 E.Foothill Blvd Upland CA 91786 Fast Food Restaurant 5812-444 Arigato Sushi 158 W Foothill Blvd. Upland CA 91786 Full Service Restaurant 5812-709 Sea Queen 965 W Foothill Blvd. Upland CA 91786 Full Service Restaurant 5812-525 New Indian Restaurant 583 E Foothill Blvd. Upland CA 91786 Fast Food Restaurant 5812-241 Baker's Burgers#152 188 E.Foothill Blvd Upland CA 91786 College/University/School 5812-594 Bakers Burgers#168 2416 W Arrow Route Upland CA 91786 Fast Food Restaurant 8211-002 Baldy View Elementary 979 W.11th St. Upland CA 91786 Fast Food Restaurant 5812-714 Beola's Chicken&Waffles 2085 W.Baseline Rd.Bldg.D Ste.200 Upland CA 91784 Club/Organization 5812-662 Bombdiggity Dogs,Burgers&Brew 261 N Mountain Ave Upland CA 91786 Full Service Restaurant 7933-005 Bowlero 451 E.Foothill Blvd Upland CA 91786 Full Service Restaurant 8361-245 Brandon's Diner 870 E.Foothill Blvd Upland CA 91786 Other 5812-692 Brandon's Diner Mountain 390 N Mountain Ave. Upland CA 91786 Fast Food Restaurant 5812-001 Bulldog Pub 1667 N.Mountain Ave Upland CA 91786 Bakery 5812-622 Burger King 910 N.Mountain Ave Upland CA 91786 Full Service Restaurant 5812-658 Butter Café and Bakery 1071 E 16th Street Unit C Upland CA 91786 Other 5812-197 Cafe Allegro 186 N.Second Ave Upland CA 91786 Full Service Restaurant 7532-05 Caliber Col#1238 555 W Foot Upland CA 91786 Fast Food Restaurant 7532-02 Caliber Collision Center 2110 Airport Drive Upland CA 91786 Fast Food Restaurant 5812-618 California Fish Grill 1135 E 19th Street Suite C Upland CA 91784 Fast Food Restaurant 5812-410 Carls Jr#116 1915 W Campus Ave. Upland CA 91784 Other 5812-609 Carl's Jr.#134 688 E.Foothill Blvd. Upland CA 91786 Full Service Restaurant 5812-455 Carl's Jr.#270 1610 W.Foothill Blvd Upland CA 91786 Fast Food Restaurant 7538-01 Carquest 496 E.C St. Upland Ca 91786 Fast Food Restaurant 5812-145 Carrow's Restaurant#940 425 N.Mountain Ave. Upland Ca 91786 Full Service Restaurant 5812-704 Chick-Fil-A(Mountain) 335 S.Mountain Ave Upland CA 91786 Full Service Restaurant 5812-357 Chik-Fil-A 1949 Campus Ave Upland CA 91786 Fast Food Restaurant 5812-600 Chili's 1191 E 19th Street Upland CA 91786 Bakery 5812-246 Chipotle 1092 Mountain Ave Upland CA 91786 Fast Food Restaurant 5812-680 Chipotle#3403 2057 W Baseline Road Upland CA 91786 Full Service Restaurant 5461-013 Christy Donuts 870 E.Foothill Blvd Upland CA 91786 Fast Food Restaurant FOG-578 Chucks Tacos 661 E Foothill Blvd. Upland CA 91786 Fast Food Restaurant 5812-004 Coco's#134 60 W.Foothill Blvd Upland CA 91786 Full Service Restaurant 5812-608 College Park Retail Center 2440 W Arrow Route Upland CA 91786 Full Service Restaurant 5812-598 Connals 1226 W 7th Street Upland CA 91786 Fast Food Restaurant 5812-647 Corkey's Kitchen 385 S Mountain Ave Upland CA 91786 Other 5812-661 Corky's-Sycamore 2213 E Baseline Road Upland CA 91786 Fast Food Restaurant 7384-020 CVS Pharmacy#9698 100 East foothill Blvd. Upland CA 91786 Fast Food Restaurant 7384-10 CVS Pharmacy#9792 690 E Foothill Blvd. Upland CA 97186 Fast Food Restaurant 5812-969 D Grill Boy 1042 N Mountain Ave.Unit A-1 Upland CA 91786 Fast Food Restaurant 0892-015 Da Vita Dialysis 600 N.13th St. Upland CA 91786 Full Service Restaurant 5812-590 Daddy O's Rockin Café 228 N 2nd Avenue Upland CA 91786 Other 5812-378 Dalia's Pizza Market Upland /DBA Sonya'sTaste of Italy Upland CA 91786 Fast Food Restaurant 5812-006 Del Taco#221 1371 E.Foothill Blvd. Upland CA 91786 Bakery 5812-122 Del Taco#243 1643 W.Foothill Blvd Upland CA 91786 Other 5812-008 Denny's#6702 825 W.Foothill Blvd Upland CA 91786 Bakery 3444-001 Dimic Sheet Metal 145 N.8th Ave Upland CA 91786 Full Service Restaurant 5812-040 Dominos Pizza 1277 W.Foothill Blvd Upland CA 91786 Full Service Restaurant 5461-012 Donut Delite 906 N.Central Ave Upland CA 91786 Fast Food Restaurant 4225-001 Dry Dock Depot 1450 N.Campus Ave Upland CA 91784 Full Service Restaurant 5461-09 DT Top Donuts 917 S.Mountain Ave Upland CA 91786 Full Service Restaurant 5812-579 Eden Garden Fusion Café 312 E A Street Upland CA 91786 Fast Food Restaurant 5812-352 El Perico 1401 E.Foothill Blvd Upland CA 91786 Full Service Restaurant 5812-164 El Pollo Loco 760 E.Foothill Blvd Upland CA 91786 Fast Food Restaurant 5812-582 El Pollo Loco#3740 1126 E 19th Street Upland CA 91786 Automotive Service/Repair 5812-583 Elvira's Grill 373 E Foothill Blvd.Unit G Upland CA 91786 Other 5812-664 E-Z Burger&Grill 515 N.Mountain Ave Upland CA 91786 Fast Food Restaurant

City of Upland Sewer System Management Plan
Appendix H-List of Non-Domestic Wastewater Discharge Permittees 5812-670 Falafelo House 1386 E Foothill Blvd. Upland CA 91786 Full Service Restaurant 5812-328 Farmer Boys 1170 W.Foothill Blvd Upland CA 91786 Carwash 5531-001 Firestone#7169 1434 E.Foothill Blvd Upland CA 91786 Full Service Restaurant 7539-599 Foothill Auto 382 E Foothill Blvd. Upland CA 91786 Nursing Home 7542-085 Foothill Carwash 2016 W Foothill Blvd. Upland CA 91786 Fast Food Restaurant 5511-001 Ford of Upland 555 W.Foothill Blvd Upland Ca 91786 Fast Food Restaurant 5511-003 Ford of Upland(20th St.) 1300 E.20th St. Upland CA 91784 Fast Food Restaurant 5812-659 Foxy Noodle 507 N Mountain Ave Upland CA 91786 Fast Food Restaurant 5812-470 Fratello's Pizza&Pasta 1667 N Mountain Ave. Upland CA 91786 Fast Food Restaurant 5812-703 Fuego Cravings 1466 E Foothill Blvd. Upland CA 91786 Full Service Restaurant 7542-084 Good Tyme Carwash 519 N Mountain Ave Upland CA 91786 Full Service Restaurant 5812-523 Grazie's Restaurant 1615 N.Mountain Ave Upland CA 91786 Full Service Restaurant 8361-001 Heritage Care&Rehab 275 Garnett Way Upland CA 91786 Full Service Restaurant 5812-571 Honey Baked Ham 352 S.Mountain Ave Upland CA 91786 Full Service Restaurant 5812-010 IHOP 80 N.Euclid Ave Upland CA 91786 Other 5812-212 Imagine That Banquet Hall 1318 W 9th Street Upland CA 91786 Full Service Restaurant 5812-660 IN N OUT Burger#336 1152 E 20th Street Upland CA 91786 Fast Food Restaurant 5812-593 Incas Peruvian 870 E Foothill Blvd. Upland CA 91786 Full Service Restaurant 5812-031 In-N-Out#45 1837 West Foothill Blvd. Upland CA 91786 Full Service Restaurant 5812-012 Jack In The Box 611 W.Foothill Blvd Upland CA 91786 Full Service Restaurant 5812-425 JD Allison's Bar&Grill 291 N Second Ave. Upland CA 91786 Full Service Restaurant 5812-126 Jims Burger's 969 W.Foothill Blvd Upland CA 91786 Fast Food Restaurant 5812-159 Juan Pollo#22 156 West Foothill Blvd. Upland CA 91786 Fast Food Restaurant 5812-707 Juan Pollo Restaurant 273 E 9th Street Upland CA 91786 Fast Food Restaurant 5812-705 Kahramana Restaurant 345 W.Foothill Blvd. Upland CA 91786 Full Service Restaurant 5812-970 Kedai Indonesian Café 110 S Mountain Ave Upland CA 91786 Fast Food Restaurant 5812-690 KFC 1188 W Foothill Blvd. Upland CA 91786 Full Service Restaurant 1541-001 King Cheese Corp. 2074 W.11th st.#C Upland CA 91786 Fast Food Restaurant 5812-603 Kishi Japanese 320 W.Foothill Blvd Upland CA 91786 Fast Food Restaurant 5812-358 Kuma Sushi 1905 N.Campus Ave Upland CA 91784 Other 5812-685 La Tapatia Mexican Grill 153 W Foothill Blvd. Upland CA 91786 Other 5181-15 Last Name Brewery 2120 Porterfield Way Upland CA 91786 Full Service Restaurant FOG-0227 Le Chef 930 N.Central Ave Upland CA 91786 Full Service Restaurant 5812-447 Legend's Burger 1645 N.Mountain Ave Upland CA 91786 Full Service Restaurant 5813-517 Limericks Tavern 1234 W Foothill Blvd. Upland CA 91786 Full Service Restaurant 5812-702 Lotus Garden 1639 N Mountain Ave. Upland CA 91786 Full Service Restaurant 5812-706 Louie's Chicken and Fish Grill 960 N Mountain Ave. Upland CA 91786 Fast Food Restaurant 5812-563 Mariscos Camacho 9-69 N Grove Upland CA 91786 Fast Food Restaurant 5812-676 Mariscos Max Azul Mexican Food 1013 W Foothill Blvd. Upland CA 91786 Fast Food Restaurant 5812-426 McDonald's#2666 Classic location 1590 W.Foothill Blvd Upland CA 91786 Full Service Restaurant 5812-335 McDonald's#5339 100 E.Foothill Blvd Upland CA 91796 Fast Food Restaurant 5812-672 Miche Linda's Mexican Grill 583 E Foothill Blvd. Upland CA 91786 Fast Food Restaurant 7542-005 Mission Car Wash 1101 E.Foothill Blvd Upland CA 91786 Full Service Restaurant 5812-713 MOD Pizza 2085 W.Baseline Rd.Bldg.D Ste.110 Upland CA 91786 College/University/School 5812-117 Molly's Souper 388 N.1st St. Upland CA 91786 Fast Food Restaurant 5812-694 Mooyah 311 75 E Foothill Blvd. Upland CA 91786 Fast Food Restaurant 5812-698 Mountain Mike's Pizza 65 E Foothill Blvd. Upland CA 91786 Fast Food Restaurant 7542-086 Mountain View Auto Spa 369 N.Mountain Ave Upland CA 91786 Full Service Restaurant 5511-002 Mountain View Chevrolet 1079 W.Foothill Blvd Upland Ca 91786 Fast Food Restaurant 5812-624 Oggi's Pizza 1173 E 19th Street Upland CA 91786 Full Service Restaurant 5812-331 Old World Deli 281 S.Mountain Ave Upland CA 91786 Fast Food Restaurant 5812-701 One Way Burger 1403 E.Foothill Blvd Upland CA 91786 Other 5812-175 Outback Steak House 530 N.Mountain Ave Upland CA 91786 Other

City of Upland Sewer System Management Plan
Appendix H-List of Non-Domestic Wastewater Discharge Permittees 7542-010 Pacific Car Wash 1639 W.Foothill Blvd Upland Ca 91786 Other FOG-1592 Pacific Development Colonies Crossroads Upland CA 91786 Fast Food Restaurant 5812-604 Pacific Development#3 1071 E 19th Street A,C,D,&E Upland CA 91786 Full Service Restaurant 5812-591 Pacific Development 2 1053 E 19th Street Suits A,B,$C Upland CA 91786 Full Service Restaurant 5812-577 Panda Express 140 S Mountain Ave. Upland CA 91786 Full Service Restaurant 5812-695 Panzarello's 1615 N Mountain Ave Upland CA 91786 Fast Food Restaurant 5812-474 Papa John's Pizza 1242 West Foothill Blvd Upland CA 91786 Full Service Restaurant 5812-376 Petrilli's Pizza 110 S.Mountain Ave Upland CA 91786 Full Service Restaurant 5812-380 Pho Century 1244 West Foothill Blvd. Upland CA 91786 Coin Operated Laundry 5812-504 Pho Rex 271 S Mountain Ave. Upland CA 91786 Hospital 8211-003 Pioneer Junior High 245 W.18th St. Upland CA 91786 Full Service Restaurant 5812-114 Pizza Hut 1261 W.Foothill Blvd Upland CA 91786 Full Service Restaurant 5812-688 Pollos Kikiryki 430 N Central Ave Upland CA 91786 Full Service Restaurant 5812-522 Popeye's Chicken 1620 W.Foothill Blvd Upland CA 91786 Fast Food Restaurant 3089-09 Precision Molded Plastic 880 W.9th St Upland Ca 91786 Fast Food Restaurant 7542-082 Premier Upland LLC 204 N.Euclid Ave Upland CA 91786 Full Service Restaurant FOG-0228 Primewash Express 820 W Foothill Blvd. Upland CA 91786 Full Service Restaurant 5812-321 Pueblita Mexican Restaurant 555 N.Benson Upland CA 91786 Supermarket 5812-648 Raising Cane's 183 E Foothill Blvd. Upland CA 91786 Full Service Restaurant 5812-329 Rancho Los Magueyes 1667 N Mountain Ave. Upland CA 91786 Supermarket 5812-621 Red Devil Pizza 907 W Foothill Blvd. Upland CA 91786 Full Service Restaurant 6512-010 Red Hill Plaza#1466 1466 E Foothill Blvd. Upland CA 91786 Supermarket 6512-012 Redhill Plaza#1410 1410 E.Foothill Blvd Upland CA 91786 Supermarket 6512-011 Redhill Plaza#1434 1434 E.Foothill Blvd Upland CA 91786 Fast Food Restaurant 5812-686 Rescue Brewing 167 N 2nd Ave Upland CA 91786 Fast Food Restaurant FOG-0226 Riceberry Thai 893 W Foothill Blvd. Upland CA 91786 Fast Food Restaurant 5812-232 Rizza Pizza 1031 W.Foothill Blvd Upland CA 91786 Full Service Restaurant 5812-712 Round Table Pizza 830 W.Foothill Blvd Upland CA 91786 Full Service Restaurant 5812-611 Roundin 3rd 1048 E 16th Street Suite F Upland CA 91786 Fast Food Restaurant 7542-083 Route 66 Carwash 325 E Foothill Blvd. Upland CA 91786 Fast Food Restaurant 5812-632 Ruben's Taco 175 N.Grove Ave Upland CA 91786 Fast Food Restaurant 5812-652 Sake Sake 2 289 S Mountain Ave Upland CA 91786 Full Service Restaurant 5812-568 Sammy's Café 131 W Foothill Blvd.Suite B Upland CA 91786 Fast Food Restaurant FOG-0225 San Antonio Coin Laundry 177 N San Antonio Ave Upland CA 91786 Fast Food Restaurant 8060-12 San Antonio Regional Hospital 999 San Bernardino Road Upland CA 91786 Full Service Restaurant 5812-459 San Biaggio Pizza#2 1118 E 19th Street Upland CA 91786 Full Service Restaurant 5812-066 San Biagio's Pizza 1263 W.7th Street Upland CA 91786 Full Service Restaurant 5812-635 Sato Sushi 373 E Foothill Blvd.Unit D Upland CA 91786 Full Service Restaurant 5812-479-2 Score Sports Bar and Grill 1721 W 11th Street Upland CA 91786 Fast Food Restaurant 5812-454 Second Avenue Saloon 271 N Second Avenue Upland CA 91786 Fast Food Restaurant 5812-691 Secret Sauce 903 W Foothill Blvd Unit B Upland CA 91786 Full Service Restaurant 5812-344 Senor Baja 1620 W.Foothill Blvd Upland CA 91786 Fast Food Restaurant 5812-131 Shakey's Pizza 791 E.Foothill Blvd Upland CA 91786 Full Service Restaurant 5411-029 Smart and Final Store#707 1028 N Mountain Ave. Upland CA 91786 Other 5812-228 Spaggi's Italian 1651 W.Foothill Blvd Upland CA 91786 Full Service Restaurant 5411-40 Sprouts Farmers Market 847 W.Foothill Blvd Upland CA 91786 Bakery 7542-087 Squeaky Clean Carwash 1869 W Foothil Blvd Upland CA 91786 Coffee Shop 5812/615 Star Crab 1490 E Foothill Blvd.Unit A Upland CA 91786 College/University/School 5411-003 Stater Bros.#45 919 N.Mountain Ave Upland CA 91786 Fast Food Restaurant 5411-002 Stater Bros.#65 1619 N.Mountain Ave Upland CA 91786 Nursing Home 5812-157 Subway Sandwich#5484 1466 E.Foothill Blvd Upland CA 91786 Nursing Home

City of Upland Sewer System Management Plan
Appendix H-List of Non-Domestic Wastewater Discharge Permittees 5812-291 Subway Sandwich#24808 291 C St. Upland C A 91786 Other 5812-203 Subway Sandwich#2627 298 S.Mountain Ave Upland CA 91786 Supermarket 5812-3542 Sushi Shiro 967 W Foothil Blvd. Upland CA 91786 Fast Food Restaurant 5812-628 Sushi Takumi 1651 W Foothill Blvd. Upland CA 91786 Photo 5812-601 Swad of India 1410 W 7th Street Upland CA 91786 Fast Food Restaurant 5812-715 Sycamore Hills#2 2085 W.Baseline Rd.Bldg.D Ste 100-400 Upland CA 91786 Fast Food Restaurant 5812-679 Sycamore Hills Plaza LLC 2209 Baseline Road Upland CA 91786 College/University/School 5812-021 Taco Bell#1070 886 w.Foothill Blvd Upland Ca 91786 Supermarket 5812-637 Tacos Los Carnales 1262 W Foothill Blvd. Upland CA 91786 Full Service Restaurant 5812-503 Tanya's Lebanese Kabab 915.5 W Foothill Blvd. Upland CA 91786 Fast Food Restaurant 5812-435 Taqueria Los Magueyes 185 S Euclid Ave. Upland CA 91786 Fast Food Restaurant 5990-05 Target 1931 Campus Ave. Upland CA 91786 Fast Food Restaurant 5812-651 Taste of Sumatra 1490 E Foothill Blvd.Unit D Upland CA 91786 Full Service Restaurant 5812-216 Tasty Goody 1630 W.Foothill Blvd Upland CA 91786 5812-330 Tequila Hoppers 60 N.Mountain Ave Upland CA 91786 5511-04 Tesla Motors,Inc. 1018 E.20th St. Upland CA 91784 5812-250 Thai Family Restaurant 130 S.Mountain Ave Upland CA 91786 5812-689 Thai Ivory Quisine 924 N.Central Ave Upland VA 91786 5812-620 The Habit Burger Grill 1213 W Foothill Blvd. Upland CA 91786 5812-147 The Hat#3 857 N.Central Ave Upland CA 91786 5815-465 The Heights Restaurant&Bar 1883 N Campus Ave.Unit C Upland CA 91784 5182-709 The Hitch Burger&Grill 2420 W.Arrow Rte. Upland CA 91786 5812-581 The Palace 1276 W 7th Street Upland CA 91786 9710-001 Thrall Hall U.S.Army Reserve Center 1284 E.7th St Upland CA 91786 5812-711 Toro Y Pampa 915 N.Euclid Avbe. Upland CA 91786 5461-005 Upland Donuts 1627 N.Mountain Ave Upland Ca 91786 5812-353 Upland German Deli 983 W.Foothill Blvd Upland CA 91786 8211-001 Upland High School 565 W.11th St. Upland Ca 91786 5812-438 Upland Kabob 733 N Mountain Ave. Upland CA 91786 8059-017 Upland Rehab&Care 1221 E.Arrow Hwy Upland CA 91786 8059-002 Villa Mesa Care Center 867 E.11th St Upland CA 91786 4131-082 Visser Bus Services Inc. 1469 W 9th street Upland CA 91786 5411-22 Vons 81 W Foothill Blvd. Upland CA 91786 5812-592 Waba Grill 899 W Foothill Blvd. Upland CA 91786 7384-028 Wal Mart#1992 1540 W Foothill Blvd Upland CA 91786 5411-26 Wal Mart#5691 1445 E Foothill Blvd. Upland CA 91786 5812-667 Wendy's#135 2199 W Baseline Street Upland CA 91786 5812-625 Wendy's#9330 187 S.Mountain Ave Upland CA 91786 8290-011 Western Christian 100 W 9th Street Upland CA 91876 FOG-5211-035 Whole Foods 2153 W Baseline Road Upland CA 91786 5812-630 Wicked Cow 131 W Foothill Blvd. Upland CA 91786 5812-710 Wienerschnitzel#543 1381 E.Foothill Blvd Upland CA 91786 5812-677 Wing Stop 110 S Mountain Ave. Upland CA 91786 5812-327 Yoshinoya 1261 West Foothill Blvd. Upland CA 91786 5812-509 Zaky Mediterranean Cuisine 1013 W Foothill Blvd. Upland CA 91786

Sewer System Management Plan
Appendix I: IEUA's SERP
I Brown A.o Caldwell
Use of contents on this sheet is subject to the limitations specified at the end of this document. Page 534 of 600

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SPILL EMERGENCY

RESPONSE PLAN ( SERP)
UPDATE (MAY 2023)
Inland Empire Utilities Agency
A Ml1NI(WAL WATER DISTRICT

Spill Emergency Response Plan Update
Part 1 - Compliance Guide
SERP Review and Approved By Name/Title Signature/Date Legally Responsible Official (1)
Legally Responsible Official (2)
Legally Responsible Official(3)

ACTIVITY CHANGE LOG (SERP
Date Responsible Person/Title Description Activity/Change Inland Empire Utilities Agency SERP Update May 2023 Page 2 of 17

Spill Emergency Response Plan Update
Part 1 - Compliance Guide
PART 1 (COMPLIANCE GUIDE)
COMPLIANCE POINT #1 8
COMPLIANCE POINT #2-1 9
COMPLIANCE POINT #2-2 10
COMPLIANCE POINT #2-3 11
COMPLIANCE POINT #3 12
COMPLIANCE POINT #4 13
COMPLIANCE POINT #5-1 14
COMPLIANCE POINT #5-2 14
COMPLIANCE POINTS #6-1 15
COMPLIANCE POINT #6-2 15
COMPLIANCE POINT #6-3 16
COMPLIANCE POINT #6-4 16
COMPLIANCE POINT #6-5 17
PART 2 (FIELD GUIDE)

LIST OF TABLES
Table 1 -Summary of Applicable Spill Emergency Response Plan Requirements 6 Table 2-Spill Prevention, Containment, Control,Mitigation and Response Metrics Reviewed Error! Bookmark not defined.

Inland Empire Utilities Agency SERP Update May 2023 Page 3 of 17

Spill Emergency Response Plan Update
Part 1 - Compliance Guide

LIST OF ATTACHMENTS
Attachment 1 — WDR Implementation guidance (SWRCB)
Attachment 2 — SERP Key Performance Indicators (KPIs)
Attachment 3 — Spill Category Determination Worksheet
Attachment 4 — Spill Time Estimation Worksheet
Attachment 5 — Spill Duration and Flow Worksheet
Attachment 6 — Spill Measured Volume Estimation Worksheet Attachment 7 — Spill Upstream Connections Volume Estimation Worksheet Attachment 8 — Spill Response Evaluation Worksheet
Attachment 9 — Training Record Worksheet
Attachment 10 —Cleaning Services Declination Waiver
Attachment 11 —Equipment Inventory and Critical Spare Parts List Attachment 12 —Spill Data and Trends Worksheet
Attachment 13— SPILL RESPONSE FIELD FORM
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Spill Emergency Response Plan Update
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Introduction
This document, the Spill Emergency Response Plan (SERP),formerly known as the Overflow Emergency Response Plan(OERP)has been prepared by Fischer Compliance LLC with assistance from the Inland Empire Utilities Agency (IEUA) staff for complying with one of a series of updated regulatory requirements resulting from the State Water Resources Control Board 2022 adoption of the "reissued" Statewide Waste Discharge Requirements General Order for Sanitary Sewer Systems1 (referred to as "the 2022 WDR" throughout this document."
One primary area of focus by the State Water Board through updated regulatory requirements in the 2022 WDR is objective compliance with effective implementation of elements of the IEUA's Sewer System Management Plan(SSMP). The State Water Board emphasizes urgency on the structure, content, and organization of an agency-specific SERF for ensuring effective spill, containment, control, and mitigation2.

The effectiveness of the SERP is measured by the following objectives,providing IEUA-specific translation of the corresponding State Water Board expectations for required effective spill responses:
• Implement effective and proactive spill containment, control, and mitigation • Comply with State Water Board guidance on SERP implementation(see Attachment 1.1) • Reduce future IEUA WDR violations,potential water quality impacts, and nuisances • Meet/exceed all WDR compliance points in a systematic, streamlined, and transparent manner to facilitate use by Legally Responsible Official(s),Managers, and field staff • Measure and improve IEUA SERP effectiveness (see Attachment 2) • Expedite review by Water Board compliance inspectors and prepare IEUA for future regulatory audits of the SERP
These objectives provide the cornerstone for PART 1 (COMPLIANCE GUIDE) of this document, formulated by Fischer Compliance LLC around a streamlined process for objectively reviewing each applicable SERP compliance point, presenting the method(s) for how IEUA is complying with each requirement, and providing customized Key Performance Indicators (KPIs)for IEUA SERP for measuring effectiveness. PART 2 of this document includes streamlined information and procedures for IEUA first responders and field operations staff.

Table 1 below provides a summary of applicable Spill Emergency Response Plan requirements for full compliance with the WDR.
1 See Order No.2022-0103-DWO
2 See Order No.2022-0103-DWQ,Attachment D (page D-2)which states "the State Water Board or a Regional Water Board may consider the Enrollee's efforts in implementing an effective Sewer System Management Plan to prevent,contain, control, and mitigate spills when considering Water Code section 13327 factors to determine necessary enforcement of this General Order."
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Spill Emergency Response Plan Update
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Table 1 -Summary of Applicable Spill Emergency Response Plan Requirements Compliance 'WDR
Page Regulatory Requirements
Point Section
1 Spec.5.7 22 • Allocate necessary resources for spill responses • Update and Implement SERP within 6 months of 2022 WDR 2-1 5.12 23 adoption date (6/5/2023);certify SERF up to date in Annual Report)
2-2 5.12 24
• Targets and measures for protection of public health and environment
• Timely spill responses,minimized impacts and nuisances 2-3 5.12 24 by stopping,intercepting, recovering, cleaning publicly accessible areas,preventing toxic discharges to waters of the State
3 5.13 24 • Comply with Notification,Monitoring,Reporting, Recordkeeping requirements
4 ATT D-3 D-4 • Collaborate with storm drain agencies and ensure easement accessibility agreements for locations requiring operations 5-1 ATT D-4 D-5 • SERP training and practice drills 5-2 ATT D-4 D-4.4
• Inventory of sewer system equipment/identification of critical replacement and spare parts
• Ensure Training/Implementation of SERP for staff and 6-1 ATT D-6 D-6
contractors
6-2 ATT D-6 D-6 • Address Emergency Operations/Traffic Control 6-3 ATT D-6 D-6 • Implement technologies,practices,equipment, coordination 6-4 ATT D-6 D-6 • Conduct Post-spill assessments
6-5 ATT D-6 D-6 • Annually review/assess effectiveness of SERP/update see 2-1 above ATT D-6 D-6 • Spill Emergency Response Plan/prompt detection/response see 3 above ATT D-6 D-6 • Notifications (primary responders, agencies) see 3 above ATT D-6 D-6 • Notifications (other potentially affected agencies) see 3 above ATT D-6 D-6 • Comply with WDR Att. El requirements see 2-3 above • Containment,minimize/prevent spills to waters of state and ATT D-6 D-6
drainage conveyances
see 2-2 above ATT D-6 D-6 • Minimize public health and environmental impacts see 2-2 above ATT D-6 D-6 • Remove sewage from drain conveyance see 2-2 above ATT D-6 D-6 • Clean spill area/drain conveyance see 4 above ATT D-6 D-6
• Implement pre-planned coordination and collaboration with storm drain agencies
see 3 above ATT D-6 D-6 • Document and report spill events Inland Empire Utilities Agency SERP Update May 2023 Page 6 of 17

Spill Emergency Response Plan Update
Part 1 - Compliance Guide
Compliance Evaluation
For preparing the SERP, an onsite compliance evaluation inspection was completed of the IEUA's existing spill prevention, containment, control, and mitigation effectiveness3. This included review of IWRD's existing Overflow Emergency Response Plan(OERP), spill prevention/reduction strategies,field practices, data collection approach, critical spare parts/inventory, and field staff training. In addition,the inspection included review of data in the State Water Board's "California Integrated Water Quality System" (CIWQS4) including agency spill response metrics and benchmarks (see Table 2 below for details).

Table 2-IEUA spill data and compliance benchmarks
- • •• • it ..iIenchmarks
• Spill Response Metrics 0.88 hours (averaged,2018-2023) (agency notification-operator arrival) 4.0 hours max (2018-2023) • Notification Compliance 1 violation(2018-2023)
(Category 1 spill notification to Cal-OES>2
hours)
• Draft Reporting Compliance 0 violations (2018-2023) (Category 1 spills within 3 business days)
• Spill Recovery(%) Cat 1=7% Cat 2=39% Cat 3=36% (2018-2023)
SERP Effectiveness
For facilitating review, assessment, and measurement of SERP effectiveness,Key Performance Indicators (KPIs)were generated for facilitating annual review, assessment, and update of the SERP for improving its effectiveness (see Attachment 2).
3 See Order No.2022-0101-DWQ,Provision 6.1.6(Water Boards'considerations for discretionary enforcement purposes) 4 CIWQS,publicly available at:
https://ciwgs.waterboards.ca.gov/ciwgs/readOnly/PublicReportSSOServlet?reportAction=criteria&reportld=sso main Inland Empire Utilities Agency SERP Update May 2023 Page 7 of 17

Spill Emergency Response Plan Update
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COMPLIANCE POINT #1
1-1 Regulatory Requirement
IWDR Section Summary of Requirements
Specif. 5.7 • Allocate necessary resources for spill responses (p22)
1-2 Compliance
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance through implementation,review, and training on the updated SERP. • For additional details on resources and implementation, see IEUA SSMP, Elements II (Organization), IV(O/M), and VI (Emergency Response Plan).
1-3 Effectiveness
• For further improving SSMP implementation and effectiveness,the IEUA has established 65%if its field staff holding CWEA collection system maintenance certifications. • For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, IEUA utilizes Attachment 2,Compliance Point#1. 5 California Water environmental Association(CWEA), https://www.cwea.org/certification/ Inland Empire Utilities Agency SERP Update May 2023 Page 8 of 17

Spill Emergency Response Plan Update
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COMPLIANCE POINT #2-1
2-1-1 Regulatory Requirements
IWDR Sections kmmary of Requirements
i
• Specif. 5.12 • Update and Implement SERP within 6 months of 2022 WDR adoption date (pgs23-24) (6/5/2023)
• Certify the SERP up to date in the Annual Report
• ATT D-6 • Prompt detection and response to spills to reduce spill volumes and collection (pgD-6) information for prevention of future spills. • Containment,minimize/prevent spills to waters of state and drainage conve ances
2-1-2 Compliance
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance through implementation,review, and training on the updated SERP. • To enhance SERP effectiveness and early detection of potential spills, the IEUA has developed and is implementing Mutual Aid Agreements with its neighboring collection systems agencies within its regional service area. For additional proactive measures, IEUA purchased and has deployed individual electronic manhole level sensor monitors for proactive monitoring and alarms for high flows throughout the collection system.
• For additional details demonstrating compliance, refer to the IEUA Spill Response Field Guide. 2-1-3 Effectiveness
• For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, IEUA utilizes Attachment 2, Compliance Point#2-1.

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Spill Emergency Response Plan Update
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COMPLIANCE POINT #2-2
2-2-1 Regulatory Requirements
IWDR Section Summary of Requirements
• Specif. 5.12 • Targets for protection of public health and the environment (p24)
• ATT D-6 • Minimize public health and environmental impacts (pgD-6) • Remove sewage from drain conveyance
• Clean spill area/drain conveyance
2-2-2 Compliance
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance through implementation,review, and training on the updated SERP. • For additional details demonstrating compliance, refer to the IEUA Spill Response Field Guide. 2-2-3 Effectiveness
• For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, IEUA utilizes Attachment 2, Compliance Point#2-2.

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Spill Emergency Response Plan Update
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COMPLIANCE POINT #2-3
2-3-1 Regulatory Requirements
IWDR Section Summary of Requirements
• Specif. 5.12 • Timely spill responses,minimized impacts and nuisances by stopping, (p23-24) intercepting, recovering, cleaning publicly accessible areas, preventing toxic discharges to waters of the State
• ATT D-6 • Containment, minimize/prevent spills to waters of state and drainage (pgD-6) conveyances
2-3-2 Compliance
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance through implementation,review, and training on the updated SERP. • For additional details demonstrating compliance, refer to the IEUA Spill Response Field Guide. 2-3-3 Effectiveness
• For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, see Attachment 2, Compliance Point#2-3.

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Spill Emergency Response Plan Update
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COMPLIANCE POINT #3
3-1 Regulatory Requirements
IWDR Section I Summary of Requirements
• Spec. 5.13 • Comply with Notification,Monitoring,Reporting,Recordkeeping requirements (p24)
• ATT D-6 • Notifications (primary responders, agencies) (pD-6) • Notifications (other potentially affected agencies) • Com.1 with WDR Att. El requirements and document and resort sill events 3-2 Compliance
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance through implementation,review, and training on the updated SERP. • IUEA) contact information, 951-675-1131,is on their website https://www.ieua.org/everything- water/ssmp/. In addition, IEUA uses several social media sites to disseminate agency news and showcase its programs.
• IEUA receives calls for service in multiple ways,but mainly through public observation and notification.Administrative staff will answer calls for assistance during business hours, and a series of questions are asked of the caller to determine the potential problem. The Administrative staff forwards the call information and a service request to the Manager of Operations and Maintenance, who will dispatch staff for immediate response.
• After-hours emergency calls will use the same contact information for business hours, except the call is automatically forwarded to the On-Call Worker's cellular phone. The on-call worker will gather information for the call, then respond and asses the caller's concerns. • IEUA monitors their wastewater lift stations through a supervisory control and data acquisition (SCADA) system. The SCADA system monitors the lift stations 24 hours a day, seven days a week.

In addition, the SCADA system is programmed to send an alarm to notify IEUA staff when the station is not operating as intended or a high-level alarm is received. • IEUA conducts extensive research for its spills for ensuring accurate volume estimations prior to the Legally Responsible Official (LRO) certifying spill reports in CIWQS. This includes an internal GIS report system completed for each spill event/debriefing (see agency files for examples and details). • For additional details demonstrating compliance, refer to the IEUA Spill Response Field Guide.

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Spill Emergency Response Plan Update
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3-3 Effectiveness
• For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, IEUA utilizes Attachment 2, Compliance Point#3.

COMPLIANCE POINT #4
4-1 Regulatory Requirements
WDR Section AiLummary of Requirements
• ATT D-3 • Procedures: Collaborating with storm drain agencies (pD-4)
• ATT D-6 • Implement pre-planned coordination and collaboration with storm drain (pD-6) agencies and other utilities/departments prior to, during and after a spill. 4-2 Compliance
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance through implementation,review, and training on the updated SERP. • IEUA coordinates on an ongoing basis with stormwater agencies throughout its service area for pre- planned coordination/collaboration for spills.
• IEUA utilizes the following publicly-available resources for its assessment of spills and collaboration with outside agencies (wastewater,water, stormwater, etc): USGS mapping tool with watershed and topography information6, California Board Basin Plan Beneficial Use Viewer tool,'and the State Water Board eWRIMS too18.
• For additional details demonstrating compliance, refer to the IEUA Spill Response Field Guide. 4-3 Effectiveness
• For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, IEUA utilizes Attachment 2, Compliance Point#4). 6 See https://apps.nationalmap.gov/viewer/
7 See https://gispublic.waterboards.ca.gov/portal/apes/webappviewer/index.html?id=116f7daa9c4d41o3afda1257be82eb16 8 See https://waterrightsmaps.waterboards.ca.gov/viewer/index.html?viewer=eWRIMS.eWRIMS gvh# Inland Empire Utilities Agency SERP Update May 2023 Page 13 of 17

Spill Emergency Response Plan Update
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COMPLIANCE POINT #5-1
5-1-1 Regulatory Requirement
Page #(s) DR Section Summary of Requirements
Page D-5 ATT D-4.3 • SERP training and practice drills 5-1-2 Compliance
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance through implementation,review, and training on the updated SERP including review of internal response procedures,practice drills, skilled volume estimation, and CIWQS reporting. • For ensuring compliance,IEUA is conducting SERP training covering the following subjects for field staff:
o Water Quality Monitoring
o Pump Station Emergency Response Training and Drills o Spill Overflow Emergency Response/Spill Estimation o Bypass pumping
• For additional details demonstrating compliance, refer to the IEUA Spill Response Field Guide. 5-1-3 Effectiveness
• For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, IEUA utilizes Attachment 2, Compliance Point#5-1.

COMPLIANCE POINT #5-2
5-2-1 Regulatory Requirement
age #(s) WDR Section Summary of Requirements Page D-5 ATT D-4.4
• Inventory of sewer system equipment/identification of critical re•lacement and s•are *arts
5-2-2 Compliance
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance with an inventory of system equipment,including identification of critical replacement and spare parts.

Inland Empire Utilities Agency SERP Update May 2023 Page 14 of 17

Spill Emergency Response Plan Update
Part 1 - Compliance Guide
• For additional details demonstrating compliance, refer to the IEUA Spill Response Field Guide. 5-2-3 Effectiveness
• For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, IEUA utilizes Attachment 2,Compliance Point#5-2.

COMPLIANCE POINTS #6-1
6-1-1 Regulatory Requirement
ge #(s) WDR Section Summary of Requirements V • Ensure training/implementation of SERP for staff and Page D-5 ATT D-6
contractors
6-1-2 Compliance
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance through implementation,review, and training on the updated SERP. • For additional details demonstrating compliance, refer to the IEUA Spill Response Field Guide. 6-1-3 Effectiveness
• For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, IEUA utilizes Attachment 2, Compliance Point#6-1.

COMPLIANCE POINT #6-2
6-2-1 Regulatory Requirement
Page #(s) WDR Section Summary of Requirement
Page D-5 ATT D-6 • Address Emergency Operations/Traffic Control 6-2-2 Compliance/Effectiveness
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance through implementation,review, and training on the updated SERP. • For additional procedures, refer to the IEUA Spill Response Field Guide.

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Spill Emergency Response Plan Update
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6-2-3 Effectiveness
• For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, IEUA utilizes Attachment 2, Compliance Point#6-2.

COMPLIANCE POINT #6-3
6-3-1 Regulatory Requirement
Page #(s) WDR Section Summary of Requirements
Page D-5 ATT D-6 • Address Emergency Operations/Traffic Control 6-3-2 Compliance
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance through implementation,review, and training on the updated SERP. • For additional details demonstrating compliance, refer to the IEUA Spill Response Field Guide. 6-3-3 Effectiveness
• For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, IEUA utilizes Attachment 2, Compliance Point#6-3.

COMPLIANCE POINT #6-4
6-4-1 Regulatory Requirement
DR Pa: Section Summary of Requirement
Page D-5 ATT D-6 • Conduct Post-spill assessments 6-4-2 Compliance
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance through implementation,review, and training on the updated SERP. • For additional procedures, refer to the IEUA Spill Response Field Guide.

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Spill Emergency Response Plan Update
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6-4-3 Effectiveness
• For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, IEUA utilizes Attachment 2, Compliance Point#6-4.

COMPLIANCE POINT #6-5
6-5-1 Regulatory Requirement
WDR Page #(s) Sectio
Page D-5 ATT D-6 • Annually review/assess effectiveness of SERP/update 6-5-2 Compliance/Effectiveness
• The IUEA Executive Manager of Operations/AGM is responsible for ensuring full compliance through implementation,review, and training on the updated SERP. • For additional details demonstrating compliance, refer to the IEUA Spill Response Field Guide. 6-5-3 Effectiveness
• For tracking ongoing operational performance metrics required for conducting its annual review/assessment of the SERP, IEUA utilizes Attachment 2, Compliance Point#6-5.

Inland Empire Utilities Agency SERP Update May 2023 Page 17 of 17

LIST OF ATTACHMENTS
(These attachments are designed for assisting agencies in complying with the Statewide Waste Discharge Requirements General Order for Sanitary Sewer Systems (Order No. 2022-0103-DWQ) Attachment 1 — WDR Implementation guidance (SWRCB)
Attachment 2 — SERP Key Performance Indicators (KPIs)
Attachment 3 — Spill Category Determination Worksheet
Attachment 4 — Spill Time Estimation Worksheet
Attachment 5 — Spill Duration and Flow Worksheet
Attachment 6 — Spill Measured Volume Estimation Worksheet Attachment 7 — Spill Upstream Connections Volume Estimation Worksheet Attachment 8 — Spill Response Evaluation Worksheet
Attachment 9 — Training Record Worksheet
Attachment 10 —Cleaning Services Declination Waiver
Attachment 11 —Equipment Inventory and Critical Spare Parts List Attachment 12 —Spill Data and Trends Worksheet
Attachment 13— SPILL RESPONSE FIELD FORM

Spill Emergency Response Plan Update
Part 2 — Field Guide
PART 2 (FIELD GUIDE)

1.0 RESPOND AND ASSESS 2

2.0 SPILL CATEGORIES 4

3.0 CONTAIN AND MITIGATE 5

4.0 EMERGENCY SYSTEM OPERATIONS 6

5.0 CORRECT CAUSE AND RESTORE FLOW 7

6.0 SPILL SPECIFIC MONITORING 8

7.0 INITIATE SPILL CLEANUP 8

8.0 REMOVE SEWAGE FROM DRAINAGE CONVEYANCE 9

9.0 REGULATORY NOTIFICATION 9

10.0 NOTIFICATION AND REPORTING 12

11.0 RECEIVING WATER SAMPLING 15

12.0 FINAL SPILL VOLUME ESTIMATION 17

13.0 DOCUMENTATION OF SPILL EVENTS 18

LIST OF TABLES
Table 1 -Containment Strategies 5
Table 2-Agency Contact Information 10
Table 3-Regulatory Agency Notification 11 Inland Empire Utility Agency SERP Update May 2023 PART 2 (page 1 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide

1.0 RESPOND AND ASSESS
The response begins upon notification of the potential spill. The task sequence may vary depending on the circumstance(s) encountered, and the First Responder shall exercise the best judgment while responding to and mitigating the spill's effects. The first responder shall contact their supervisor for direction as appropriate.The First Responder's Goals are to:
• Prevent, Contain, Control, and Mitigate.
• Safely respond to the site as quickly as possible. IEUA's response goal to a reported spill is 1 hour.
• Thoroughly assess to determine the responsibility,if additional resources are needed, and the best course of action to control and mitigate the spill. • Collect all required data and document on forms provided.

A. Upon Arrival:
i. Document the "Arrival Time"on the Sewer Spill Response Field Report ii. Take a 10-second video of the spilling structure (if currently active) iii. Take photos of the affected area
B. Assess and Determine Responsibility. Is the problem within the IEUA owned/operated sewer system?
i. Determine the source of the spill, the spill category and start internal notifications as appropriate. If the spill is a Category 1 or 2, immediately notify the supervisor. ii. Determine additional resources and personnel needed including potential mutual aid if necessary.
iii. Attempt to contain or divert the spill. Block, plug, or cover all storm drain inlets in the immediate area to redirect the spill to a containment area. Use the storm drain map to assess the direction of the sewage flow on the ground and the potential destination to help determine additional containment needs.
iv. Setup traffic control measures to keep pedestrians and pets away from the affected area(s) C. Is the problem due to another agency's facility?
i. Inform the customer the spill is not IEUA responsibility, and provide them with the responsible agency contact information.
ii. Attempt to contain the spill and keep the public out of harm's way until the agency's personnel arrive.
iii. Additionally, contact the agency and inform them of the problem, and offer Mutual Aid Assistance (see Table 3)
D. Is the problem due to a privately-owned facility?
i. Advise the owner/manager to stop all water use in the building or facility. ii. Explain that the cause of the spill is in the portion that IEUA does not maintain or perform work on
Inland Empire Utility Agency SERP Update May 2023 PART 2 (page 2 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide
iii. If the property owner/manager is unwilling to address the cause of the spill, contact your Supervisor to discuss whether Code Enforcement or County Environmental Health should be notified
iv. In addition,the first responder should call their Supervisor and discuss or determine if IEUA will clear the blockage or recommend that the owner/manager call a plumbing service. If IEUA decides to clear the blockage, track your time and material for billing purposes.
v. If IEUA determines not to clear the blockage, assist with containment,if necessary,to prevent the spill from entering a DCS. Again,track your time and materials used for billing purposes.

E. Is there a backup in a home or building caused by a failure in an IEUA main? i. Once the blockage has been cleared, the first responder will call the Manager of Facilities and Water System Programs to inform them of the backup. ii. Recommend the customer keep children and pets out of any affected areas. iii. IEUA will support cleanup if the resident requests IEUA assistance. IEUA has contracts with the following contractor:
i. SERVPRO of Chino 909-548-3191
ii. SERVPRO of Northeast Ontario 909-390-0238
iv. After explaining the concerns with sewer spills and contamination and offering clean-up services to the resident,if the resident refuses clean-up services from IEUA,politely ask them to sign the Declination of Cleaning Services form. v. Additionally, the resident/owner can decide to clean up the spill and file a claim with the IEUA.

F. Document activities and findings on the Spill Response Field Report Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 3 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide

2.0 SPILL CATEGORIES
WDR General Order 2022-0103-DWQ Section 5.13.1
Individual spill notification, monitoring, and reporting must be in accordance with the following spill categories:

Category 1- is any volume of sewage from or caused by a sanitary sewer system regulated under the General Order that results in a discharge to:
• A surface water,including a surface water body that contains no flow or volume; • A drainage conveyance system that discharges to surface waters when the sewage is not fully captured and returned to the sewer system;
• Any spill volume not recovered is considered discharged to surface water unless the drainage conveyance system discharges to a dedicated stormwater infiltration basin or facility;
• A spill from an Agency owned and/or operated lateral that discharges to a surface water is a category 1 spill
Category 2- is a spill of 1,000 gallons or greater from or caused by a sanitary sewer system regulated under this general Order that does not discharge to a surface water. • A spill of 1,000 gallons out of a lateral and is caused by a failure or blockage in the sanitary sewer system is a Category 2 spill
Category 3- is a spill of 50 gallons and less than 1,000 gallons from or caused by a sanitary sewer system regulated under this general Order that does not discharge to a surface water. • A spill of 50 gallons and less than 1,000 gallons that spill out of a lateral and is caused by a failure or blockage in the sanitary sewer system is a Category 3 spill.

Category 4- is a spill of less than 50 gallons from or caused by a sanitary sewer system regulated under this general Order that does not discharge to a surface water. • A spill of less than 50 gallons that spills out of a lateral and is caused by a failure or blockage in the sanitary sewer system is a Category 4 spill.

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3.0 CONTAIN AND MITIGATE
WDR General Order 2022-0103-DWQ Section 5.12 and Section D-6, 6.6 &6.7 Containment of a spill is one of the primary ways to mitigate the effects of the spill. Immediately cover or plug storm drain inlets to divert sewer flow to the containment location. Containment of a spill becomes increasingly difficult once the overflow reaches a drainage conveyance system or a waterway.

The quicker the source and extent of the spill can be determined, and the spill contained and/or controlled,the less the impact on the environment and public health. The first responder's decisions should be based on the best action to mitigate the spill's impacts and prevent discharge to surface waters.

Multiple techniques have been identified to contain the spill depending on the circumstances, spill category, and material available. Table 1 lists possible containment options for field crews in no particular order.

Table 1 - Containment Strategies
Location Strategies for Containment
Curb &Gutter Create a berm or dam using the following:
• Rubber Berm
• Dry Sweep
• Dirt
• Sandbags
• Deploy Absorbent Bags
Open Space • Hand-Dig a trench to contain the spill • Create Sandbag Dam
• Create a berm to divert the sewage to a natural low point Lift Station • Vacuum retrieve from the wet well using Hydro-Vac • Establish Bypass Operations
Drainage Channel • Create a Dam using sandbags or dirt • Use vacuum retrieval if accessible by hydro-vac
Strom Drain • Block inlets using rubber mats and/or sandbags • Plug manhole outlets using pneumatic plugs or sandbags • Plug outfall manhole to prevent discharge into the environment I
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ocation iiii Strategies for Containment
Backup In Building • Attempt to remove cleanout caps to allow the sewage to discharge outside the building
• Establish containment using the most effective method from above Creeks/Streams (Low • Create Sandbag Dams
flow only) • Install a silt fence to contain floating solids • Contact the local health department or Fish and Wildlife for direction NOTE: Containment attempts should not negatively impact aquatic life

4.0 EMERGENCY SYSTEM OPERATIONS
WDR General Order 2022-0103-DWQ Section D-6, 6.5
IEUA first responders may need to set up temporary traffic control to protect the public's health and safety in the event of a street collapse or undermining of a roadway. In addition, temporary traffic control allows crews responding to safely contain and clear the blockage and prevent sewage from further dispersing by vehicular traffic. Multiple guides provide information on temporary traffic control, including the Cal Trans Work Area Traffic Control Handbook(WATCH), or the Manual on Uniform Traffic Control Devices (MUTCD). However, temporary traffic control shall be set up based on the agency's training guidelines. Finally, responding crews shall use temporary traffic control devices or barriers to divert the public from contact with the spill.

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5.0 CORRECT CAUSE AND RESTORE FLOW
Correcting the cause and restoring flow depends on the type of IEUA infrastructure the spill is discharging from.

Mainline-If the blockage is in the main, it will be between a manhole with little to no flow and a manhole surcharging or spilling. Response crews should set up the hydro-vac or jetter truck on the dry manhole, downstream from the surcharged manhole,to clear the blockage and restore flow. Once the blockage has been relieved,monitor the mainline flow to ensure the blockage doesn't reoccur downstream. If it is difficult to remove the blockage,increase containment or initiate bypass pumping.

Request additional assistance to CCTV inspect the line to assess the problem. If needed, contact your supervisor for assistance.

Sewer Lift Station-If the station is equipped with an alarm screen, check alarm status for indication of problem. If the station has no power, contact Southern California Edison to determine if they are aware of the outage, and a estimation of when service will be restored.Determine the retention time remaining in the wetwell and sewer system,bypass pumping may be necessary.If the first responder feels that a hydro-vac will sustain the flow coming into the station, mobilize one immediately. If power is present, but pumps are not operating, switch the HOA switch to hand. If the pumps start,monitor wetwell levels and control with the pump controls. If pumps will not operate in the hand position, mobilize additional staff for by-pass pumping of the station. Follow agency procedures for notification of Qualified Electrical Worker or Instrumentation&Control personnel.

Force Main-When responding to a broken force main, response personnel should immediately shut down the pumps at the lift station affecting the force main and apply lockout-tagout measures to ensure the pumps remain off. The first responder should establish the remaining storage in the wet well and collection system,then contact the necessary crews to repair the main, set up bypass pumping, or utilize vacuum trucks to control the wet well levels and prevent an additional spill from occurring.

Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 7 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide

6.0 SPILL SPECIFIC MONITORING
WDR General Order 2022-0103-DWQ Section D-6, 6.3 &E-1, 2.1 The enrollee shall visually assess the spill locations and spread using photography, a global positioning system(GPS), or other best available tools. In addition, a best practice would be to provide a sketch of the spill spread and dimensions specific to the spill. In the sketch,indicate the spill's final destination or containment point. The enrollee shall document the spill locations, including; Photography and GPS coordinates for;
• The system location where the spill originated. If multiple spill appearance points exist,use the point closest to the spill origin;
• Include GPS coordinates for the spill destination or containment point if available Photography for:
• Drainage conveyance system entry locations
• The locations of discharge to surface waters, if applicable • The extent of the spread, and
• The location(s) of the spill clean up

7.0 INITIATE SPILL CLEANUP
WDR General Order 2022-0103-DWQ Section 5.12 &Section D-6, 6.9 Recovery and thorough cleanup are necessary for all sewer spills. When recovering spills, all solids and materials should be recovered and removed from the site, and every effort should be made to recover as much of the SSO as possible.Disinfection of contaminated soil or drainage ways is only performed when directed by San Bernardino County Environmental Health or the CA Department of Fish and Wildlife Procedures for cleaning affected areas after a spill are as follows:

A. Back up in Building

1. Once the blockage has been cleared, the first responder will call the Manager of Facilities and Water System Programs to inform them of the backup.

2. Recommend the customer keep children and pets out of any affected areas.

3. IEUA will support cleanup if the resident requests IEUA assistance. IEUA has contracts with the following contractor:
i. SERVPRO of Chino 909-548-3191
ii. SERVPRO of Northeast Ontario 909-390-0238
B. Street, Curb or Gutter or Hardscape
i. Remove all debris and solids with broom, shovels and wash down water. ii. Before removing any contaminated soil and plants,photograph the area and speak to the property owner.
iii. Wash pavement, curb and gutter area, with the high-pressure wand, then vacuum all wash water with a hydro-vac.

Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 8 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide
C. Open Area/Landscape
i. In an open area that is primarily dirt, response crews shall use either a hydro-vac vacuum nozzle, or dig and remove dirt until a dry layer is visible. ii. If the area is a grass landscaped area,flush the spill area with copious amounts of water and vacuum the area thoroughly.

8.0 REMOVE SEWAGE FROM DRAINAGE CONVEYANCE
WDR General Order 2022-0103-DWQ Section 5.12 &Section D-6, 6.8 &6.9 Response crews shall remove all sewage that has entered the drainage conveyance system by vacuuming all water, debris,solids, and paper in the drainage conveyance system.Photographs must be taken to verify the conditions before and after cleaning activities.With containment still in place,flush the affected area with water to the containment location and vacuum water and debris. IEUA determines the condition of the storm drain pipe when deciding to hydro-jet. If the pipe condition has deteriorated to the point that damage to agency equipment may result,flushing to the containment point is the best option. Once thoroughly cleaned, remove the containment measures and flush and vacuum the remaining area, capturing all water and returning it to the sanitary sewer system.

9.0 REGULATORY NOTIFICATION
WDR General Order 2022-0103-DWQ Section D-6, 6.1 &6.2
If a spill that discharged in or on the waters of the State or discharged to a location where it will probably be discharged to the waters of the State,IEUA shall notify the Office of Emergency Services (OES) and obtain a control number as soon as possible,but no later than 2 hours after becoming aware of the discharge; and notification can be provided without substantially impeding cleanup or emergency measures. Table 2-3 provides the internal and external contacts for IEUA to aid in regulatory notification and mutual aid.

Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 9 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide
Table 2 -Agency Contact Information
Group Name/Title Number Notes
IEUA Lucia Diaz
Manager of Facilities 909-342-2365 LRO
and Water System
Programs
IEUA Ken Tam
Manager of 909-993-1917 LRO
Environmental
Services Resources
IEUA Pietro Cambiaso
Manager of 909-732-3397 LRO
Compliance and
Sustainability
IEUA Warren Green
Manager of Contracts 909-993-1709 Insurance/Risk support and Procurement
Ed Makowski STAFF
IEUA Collections System 909-497-4934
Supervisor
IEUA Lucia Diaz
Manager of Facilities 909-342-2365 LRO
and Water System
Programs
Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 10 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide
Table 3- Res ulatory Agency Notification
Agency Number Notes
California Office of (800)852-7550 Obtain a control number and contact name Emergency Services(OES)
Regional Water Quality 951-782-4130 Leave a voicemail with date and time.

Control Board (RWQCB) [email protected] Send follow up email. 800-782-4264-Business Hours
San Bernardino County
Environmental Health 800-472-2376-After Hours
California Department of 909-484-0167
Fish and Wildlife Guidance for Sensitive Riparian areas [email protected]
Agency i Contact Information
Cucamonga Valley Water District 909-987-2591
City of Chino 909-628-1234(Police Dispatch)
City of Chino Hills 909-364-2860
Mutual Aid
City of Fontana 909-721-8770
Contact number provided is City of Montclair 909-905-0410 the agency on-call number City of Ontario 909-721-7246 City of Upland 909-296-0133
Jurupa CSD 951-685-7434
City of Pomona 909-772-4105
Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 11 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide

10.0 NOTIFICATION AND REPORTING
WDR General Order 2022-0103-DWQ Section D-6, 6.3
The notification requirements of this section apply to all spills resulting from a failure or blockage in the IEUA's owned and/or operated sanitary sewer system regulated under this Order. Table 4 aids field staff, data submitters, and the LRO(s) with the timeline requirements for notification of regulatory agencies and the submittal of draft and certified reports into CIWQS.

Table 4-Monitoring and Reporting
Spill Category OES NotificationAMonitoring Draft Report Certified Report Category 1 • Within 2 hours of • Conduct spill- • Due within 3 • Due within 15 the Agency's specific business days of calendar days of Any volume of knowledge of the monitoring. knowledge or the spill end date. sewer discharging spill of 1,000 • Conduct water self-discovery of Upon to surface water gallons or greater quality sampling Category 1 spill. completion,the discharging or within 18 hours CIWQS will issue threatening to of knowledge of a final spill event discharge to spill 50,000 ID number.
surface waters. gallons or greater • Submit Technical • Obtain a Control to surface waters Report within 45 number from calendar days
OES after the spill end
date for spill
greater than
50,000 gallons.
• Submit the
Amended Report
within 90
calendar days
after spill end
date
Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 12 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide
Spill Category OES Notification*Monitoring lit. Draft Report Certified Report Category 2 • Within 2 hours of • Conduct spill- • Due within 3 • Due within 15 the Agency's specific business days of calendar days of Spills of 1,000 knowledge of the monitoring. the Agency's the spill end date. gallons or greater spill of 1,000 knowledge of the Upon that do not gallons or greater spill completion,the discharge to waters discharging or CIWQS will issue of the State threatening to final spill event discharge to ID number.
surface waters. • Submit Amended
• Obtain a Control reports within 90
number from calendar days of
OES Certified Report
due date
Category 3 • N/A
• Conduct spill- • N/A • Due 30 calendar specific days after the end
Spills of 50 gallons monitoring. of the month in to less than 1,000 which the spills
gallons that don't occurred.After
discharge to surface LRO certifies the
waters spill,CIWQS will
issue a spill
identification
number for each
spill.
• Submit Amended
reports within 90
calendar days of
Certified Report
due date
Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 13 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide
[Spill Category OES Notification eonitoring lin Draft Report Certified Report Category 4 N/A • Conduct spill- • N/A • Within 30 specific calendar days
Spills less than 50 monitoring. after the end of gallons that don't the month in
discharge to surface which the spills
waters occurred,certify
monthly the
volume spilled
and the total
number of spills.
• Upload and
certify a digital
report of all
Category 4 spills
in CIWQS by 1
FEB after the end
of the calendar
year in which the
spills occur.

Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 14 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide

11.0 RECEIVING WATER SAMPLING
WDR General Order 2022-0103-DWQ Section E-1, 2.3
For sewage spills in which an estimated 50,000 gallons or greater are discharged into a surface water, IEUA shall conduct water quality sampling no later than 18 hours after IEUA's knowledge of a potential discharge to a surface water. In addition,IEUA shall gather information during and after the spill event to assess the spill magnitude and update its notification and estimated spill volume. The water quality sampling results will enable the division to prioritize areas of concern regarding water quality impacts A. Receiving Water Monitoring
Through visual observation, spill volume-estimating and field calculation techniques, IEUA shall gather and document the following information for spills discharging into receiving waters:

1. Estimated spill travel time to the receiving water

2. For spills entering a drainage system,estimated spill travel time from point of entry to the point of discharge into receiving water

3. Spill travel time can be estimated the following ways:
i. Travel time based on design slope of 2 fps
ii. Timed water release in cleaned pipe over the distance traveled

4. Estimated spill volume entering the receiving water

5. Photographs of the following:
i. Waterbody bank erosion
ii. Floating matter
iii. Water surface sheen (potentially from oil and grease) iv. Discoloration of receiving water
v. Impact to the receiving water
B. Water Quality Sampling and Analysis
Surface water samples will be collected using a grab sample technique. Employees are required to wear new sterile powder free surgical gloves when collecting all samples.

1. Trigger for Sampling-Water quality sampling is required within 18 hours of initial SPILL notification for Category 1 Spills in which 50,000 gallons or greater are spilled to surface waters.

2. Safety and Access-Water quality sampling should only be performed if it is safe to do so, and access is not restricted or unsafe.Unsafe conditions include traffic,heavy rains, slippery or steep creek banks, visibility issues,high flowing creeks and limited access due to soil conditions or poor terrain. If access restrictions or unsafe conditions prevent compliance with these monitoring requirements the IEUA shall provide documentation of the access restriction or safety hazards in the required report.

3. Where to Sample-The IEUA must use best professional judgement to determine the upstream and downstream distances based on receiving water flow, accessibility to Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 15 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide
waterbody banks and size of visible plume. Collect one sample each day for the duration of the spill. The IEUA shall collect receiving water samples from the following locations. i. A point in the drainage conveyance system before the flow discharges into the receiving water. Label this sample DCS-001
ii. Point of Discharge into the receiving water where sewage initially enters the receiving water. Label this sample RSW-001
iii. Upstream Sample-A point in the receiving water,upstream of the point of sewage discharge. Label this sample RSW-001U
iv. Downstream Sample-A point in the receiving water, downstream of the point of discharge where the spill is fully mixed with the receiving water. Label this sample RSW-001D
Determine the water velocity present in the creek or body of water during the spill. Dropping debris in the creek, and timing how long the debris takes to travel a known distance is a good indicator of the water velocity present.Use this information to determine the next downstream sampling point. Multiply the water velocity by the spill duration to figure the furthest point downstream to sample.

C. Sampling Procedure

1. Put on required PPE (safety glasses and latex gloves)

2. Collect Drainage Conveyance System Sample-Sample at a point in the drainage conveyance system before the flow discharges into receiving waters a. Label this sample DCS-001 and take a picture of the location you are sampling. b. Avoid any debris or scum layer from the drainage system. c. Fill the bottle against the direction of flow, replace the cap and secure the sample to avoid contamination.
d. Use a thermometer to measure the temperature of the sample, and record the results

3. Collect Upstream Sample-Move approximately 100 feet upstream of the source. a. Label the bottle RSW-001U and take a picture of the location you are sampling. b. Sample away from the bank and avoid any debris or scum layer from the surface. c. Fill the bottle against the direction of flow, replace the cap and secure the sample to avoid contamination.
d. Use a thermometer to measure the temperature of the upstream sample location and record the results.

4. Collect Point of Discharge Sample-Move approximately 10 feet downstream of the source location.
a. Label the bottle RSW-001 and take a picture of the location you are sampling. b. Sample away from the bank and avoid any debris or scum layer from the surface. c. Fill the bottle against the direction of flow,replace the cap and secure the sample to avoid contamination.
d. Use a thermometer to measure the temperature of the source sample location and record the results.

Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 16 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide

5. Collect Downstream Sample—Move approximately 100 feet downstream of the source. a. Label this sample RSW-001D and take a picture of the location you are sampling. b. Sample away from the bank and avoid any debris or scum layer from the surface. c. Fill the bottle against the direction of flow,replace the cap and secure the sample to avoid contamination.
d. Use a thermometer to measure the temperature of the downstream sample 1, and record the results
D. Required Water Quality Analyses—All samples will be immediately transported to the nearest ELAP certified water quality laboratory for analysis. The sample analysis, at a minimum will include the following:

1. Ammonia

2. pH

3. Electrical Conductivity

4. Bacterial indicators, such as total and fecal coliform, enterococcus and e-coli, per the regional Basin Plan or as directed by SWRCB

5. Temperature
Lt Agency Specific Lab Names a
E. Equipment and Supplies—The following items and PPE are required for sampling:

1. Cooler with Blue Ice

2. Sterile sampling bottles

3. Powder free latex gloves

4. Safety glasses

5. Marking pen

6. Field log forms

12.0 FINAL SPILL VOLUME ESTIMATION
WDR General Order 2022-0103-DWQ Section E-1, 2.3
The final spill volume estimation is critical for CIWQS reporting and determines whether additional reporting to regulatory agencies is required.Additionally, the Enrollee shall update its notification and reporting of estimated spill volume,including spill volume recovered, as further information is gathered during and after a spill event. To assess the approximate spill magnitude and spread, the enrollee shall estimate the total spill volume using updated volume estimation techniques, calibration and documentation for CIWQS reporting. The Agency has trained on the following methods of volume estimation.

A. Measured Area/Volume-The volume of most small spills that have been contained can be estimated using this method. The shape, dimensions, and depth of the contained wastewater are needed. This information is used to calculate the area and volume of the spills. Measured volume is not an appropriate estimation matrix if the spill occurs during a rain event.

Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 17 of 18)

Spill Emergency Response Plan Update
Part 2 — Field Guide
B. Flow Estimation Charts—Overflow volume can be estimated by multiplying the overflow duration by the overflow rate. The overflow rate can be determined by pick hole or vent hole spill height,flow meter data, SCADA information, and pump data from lift stations.

C. Upstream Connections/EDU-This method can be used for overflows from residential properties when enough information has been gathered through interviewing the resident.Be clear with your questions and explanation for the interview. Only interview residents from the household contributing to the spill.

13.0 DOCUMENTATION OF SPILL EVENTS
WDR General Order 2022-0103-DWQ SectionD-6, 6.13
Inland Empire Utility Agency shall maintain records for each of the following spill-related events and activities:

A. Spill event complaint, including but not limited to records documenting how the IEUA responded to notifications of spills. Each complaint record must, at a minimum,include the following information:
a. Date, time, and method of notification,
b. Date and time the complainant first noticed the spill, if available, c. Narrative description of the complaint, including any information the caller provided regarding whether the spill has reached surface waters or a drainage conveyance system, if available,
d. Complainant's contact information,if available, and e. Final resolution of the complaint;
B. Records documenting the steps and/or remedial action(s)undertaken by IEUA,using all available information, to comply with this General Order, and previous General Order 2006-0003- DWQ as applicable;
C. Records documenting how estimate(s) of volume(s) and,if applicable,volume(s) of spill recovered were calculated;
D. All California Office of Emergency Services notification records, as applicable; and E. Records, in accordance with the Monitoring Requirements in this Attachment. (For additional references,please refer to SERP PART 1 (COMPLIANCE GUIDE).

Inland Empire Utilities Agency SERP Update May 2023 PART 2 (page 18 of 18)

Sewer System Management Plan
Appendix J: SSO Reporting, Chain of Communication
and Response Matrix
I Brown Ago Caldwell
Use of contents on this sheet is subject to the limitations specified at the end of this document. Page 575 of 600

OF UI'L
IS' ` t PUBLIC WORKS DEPARTMENT
C. ``` r d 1370 North Benson Avenue
tea ' ','
• d-: ; Upland, CA 91786-0460
4 . -, 4:'' 1 of Telephone (909) 291-2930 yam. Facsimile (909) 291-2974
December 17,2012

RIGHT OF ENTRY
This Right of Entry Agreement("Agreement")is between:

Owner Name(s)
Property Address
Contact Number(s)
(collectively "Owner") and the City of Upland and its employees, contractors or agents (collectively "City"), and shall become effective as of the date of execution inserted below.

1. Owner grants to the City permission to enter upon the real property of Owner which is described above (the "Property"),for the limited purpose of performing those activities necessary to remove parkway tree(s)and/or root(s) and evaluate and reconstruct improvements adjacent to the City's right of way due to the tree roots intrusions. The legal description and the commonly known street address of the Property is set forth above and is incorporated as though fully set forth herein. This grant of right of entry is subject to the understandings, conditions, and agreements specified in the following paragraphs.

2. Owner warrants that Owner is the legal owner of the Property and has the right to grant the City permission to enter upon and perform the evaluation and reconstruction work on the Property as specified in this Agreement.

3. The City or the City's contractor shall provide Owner with 24 hour advance written notice prior to the City's or the City's contractor's entry upon the Property.

4. The City's or the City's contractor's evaluation and reconstruction activities on the Property shall be performed during regular business hours.

5. In the event that the Property is disturbed for any reason, the City and/or City's contractor will use its best reasonable and feasible effort to return the Property and all physical features and structures on the Property as nearly as possible to its pre-existing condition, at the sole expense of the City or the City's contractor.

6. This Agreement is the sole representation of the Agreement between the parties, and there are no oral agreements or representations between the parties hereto affecting this Agreement. This Agreement constitutes the entire Agreement between Owner and the City. No alteration or amendment to this Agreement shall be effective unless signed in writing by the Owner and the City.

7. This Agreement is intended to protect the value and desirability of the subject property. This Agreement shall run with the land and be binding to all parties having or acquiring any right,title,interest, or any part thereof, of the subject property,including the grantor,heirs,successors,and assigns. This Agreement shall inure to the City of Upland
460 North Euclid Avenue,Upland,CA 91786-4732*(909)931-4100*Fax(909)931-4123*TDD(900)735-2929* www.ci.upland.ca.us

benefit of each present or future successor in interest of the subject property or any part thereof, or interest therein.

This agreement is temporary. It shall commence on the date of signing of this agreement and shall expire automatically when the City deems that all necessary project improvements, permit requirements, financial requirements,warranty periods, and mitigation measures have been fulfilled and the project is deemed complete.

OWNER(S):
(Owner) Date
(Owner) Date

Sewer System Management Plan
Appendix K: 24-Month Flushing Cycle Map
I Brown Ago Caldwell
K
Use of contents on this sheet is subject to the limitations specified at the end of this document. Page 578 of 600

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City Council Meeting t„ fi. . . o
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MAllON NA OS THE TR0.IL
July 28 , 2025 \ ti ... ,,, ,� . . ,,
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Presented by :Arrula , Nicole deMoet , and Jason Lara IL' BrownAND •
Brown and Caldwell Consultants Amy Martin and Ian Jaffe — Caldwell

Agenda
4 p, up'L
d v~� z
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,.,,..: s :_.,..,"
• Project Background
• SSMP Regulation
• SSMP Overview

Background:

Project Process and Consultant Selection 4 O rUpclot- Ind L�
40 Brown AND •
• RFP posted September 6 , . 2022 - Closed October 3 2022 Caldwell
* Consultant selection process
• Pro-cosals reviewed_
• Conducted interviews with
cualifyinc- consultants
* Brown and Caldwell selected
for extensive utilities
master planning experience Amy Yartin Ian Jaffe , * Wastewater Collections P . E .

Systems Master Plan Awarded 20+ years experience 10+ years experience December 13 , 2022
working in the region leading planning
projects in CA
• Includes Sewer System Amy and Ian are supported by an vanac-ement Plan integrated team of experts in hydraulics , water quality, treatment,
e t2of600
r�CT111 atnr r nmrl i anr-� anrI r,1 anni nrr

Background - Wastewater Collection System
OF UP
� - , .
• City- owned wastewater
—City Sewer Pipe
r. System Service Area
collection system City Limits
i: City of Upland
;/ City of Montclair
• Wastewater sent to Inland ,� n�o',o ' City of Ontario J i M City of Rancho Cucamonga
Empire Utilities Agency * ' 1
( I EUA ) .re-Eilli . II
r i WIMP
!r I
• Upland is one of several - i ��� im"�i_.A = T1, c •ontract cities .� ,�nnie ill Amg). ,D i s c h a r c e compliance R,3E1EM-N-aIIrRl.E,.I,•I• WI1I • Must meet strict discharc-e A• _ limits _ ii
.-.. isi, - -4a
-
it
• Ensures public and ' ' �' — ' ' environmental safety Page583of600

SSMP Regulatory Requirement
OF UP
G~� ; 6
figr
• Regulatory Requirement
• 2006 : Originally required as part of the Statewide c-eneral waste discharge requirements ( General Order No . 2006 - 003 - DWQ )
• 2022 : Major update to expand on maintenance and spill control ( General Order No . 2022 - 0103 - DWQ ) • Reflected in Upland Municipal Code Title 13 • This is the first SSMP Update under the new General Order requirements
• City Council must adopt before submittal to the State Page 584 of 600

Elements of a SSMP
,e, u,‘
\,,, ....
1 1 . Introduction and Goals * ut , 2 . Organization
3 . Legal Authority
4 . Operations and Maintenance Program
5 . Design and Performance Provisions
6 . Spill Emergency Response Plan
7 . Sewer Pipe Blockage Control Program* 8 . System Evaluation , Capacity Assurance , and Capital Improvements *
9 . Monitoring , Measurement , and Program Modifications 10 . SSMP Program Audits
11 . Communications Program*
*Updated requirements as part of latest General Order

SSMP Areas of Focus
OF UP
What is going What needs What needs to well ? improvement ? be done ?
■ Identify hic-h ' Identify chances
■ Assess SSO risk locations . and updates that trends , are they need to be made decreasing- ? ' Assess hick
J volume SSOs , ( e . c- . , staffing- , ■ Com are SSO O &M ) .
p what was the
metrics to the cause ? ■ Ensure there is region / state . ac_ec-uate budget
■ Is FOG causing -
■ Highlight prompt significant and personnel SSO responses . SSOs ? ■ Create a ■ Has the SSYP had . Is schedule Page 586of600 documenting

Sections 1 & 2 - Introduction and Goals, and Organization
• Location , service area boundary , population • System size
• Data management systems
• ownership and operation responsibilities between Upland and private entities
• Land use characteristics
• Summary of staff available to support sewer ��4°04\F up,�� system

1.

Section 3 - Legal Authority
Require proper UMC,Title 12,Chap 12.04 Standard SpecIfflcations for Public Works • Regional Sewer Contract design and adiSn— construction of "Standard Specifications for Public Works Construction,"1997 Edition,and sewers published by the Building News,Inc.for the Southern California Chapters of with I E U A the Associated General Contractors of America,is adopted as the city standard specifications for public works construction.

Ensure access to UMC,Title 15,Chap 15.24 California Plumbing Code,adopted as the publicly-owned Plumbing Code for the City of Upland. segments of Standard City policy requiring installation of cleanout at the property line to • Upland Municipal Code lateral cil maintenance access laterals within the t right-of-way,(See General Construction Note all— sewer improvement plans) Discharge UMC Sec.13.32.140 General restrictions and prohibitions on the use of restriction of fats, community sewers.

Section 13 oils and grease A. General Restrictions.

Except as hereinafter provided,it is unlawful for any person to discharge or cause to be discharged into the community sewer system or any opening leading to a community sewer of the city any substance,in • 13 . 24 Sewer ordinance quantities or volume,which will,in the opinion of the public works director, obstruct the flow of sewage in the sewer,which will cause clogging of or adversely affect a sewage pump or sewage sludge pump or community 13 . 32 sewer system,or which will in any way interfere with the normal operation • of the sewage treatment plant.Any excessive sewer or sewerage maintenance expenses or any other expenses attributable thereto shall be paid by the responsible discharger or sewer user.
— Any waste containing substances that may precipitate,solidify,or • 13 . 32 . 060 Legal authority to become viscous at temperatures between a0 degrees Fahrenheit and 100 degrees Fahrenheit,which will cause obstruction to the flow in the PUTW a o e r a t e wastewater collection resulting in interference.Any waste which precipitates on sewer walls or causes excessive incrustations or scaling;
Any amount of petroleum oil,non-biodegradable cutting oil, system emulsified oil or products of mineral oil origin which form persistent water emulsions or in amounts that will cause interference or pass through are prohibited by40 CFR;
• 13 . 32 . 140 General UMC 5ec.13.32.160 Special restrictions—Grease interceptors.

OF UP? A. Any type of business such as,but not limited to,restaurants, a bakeries,donut shops,drive-in eating establishments,ice cream or milk d restrictions a n c_ -o r o h i b i t i o n s stations or drive-ins,hospitals,hotels,markets,etc.,where any grease or other objectionable materials may be discharged into a public or private sewage main or disposal system shall have a grease and oil interceptor_All

7. • 13 . 3 2 . 16 0 — S o e c i a l existing,businesses,as noted above,after notification of waste that would 'M require an interceptor,shall install a grease and oil interceptor within 180 restrictions -o r o v i d e s legal days.Failure to comply with this section shall result in revocation of the nondomestic wastewater permit.

LrFOR�
authority/ regulation of non- Page 588of600 domestic wastewater

Sections 4 & 5 - Operations & Maintenance, and Design ..L. ��1imm,-� "'s�,rj�lw�i�J��I ����EMii� RV
om
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n � l
�I !. r�1®® I. G�i� I lid■Illli{ 2�� L Filc.Tin � s nII tln i ulp. i•Milli
• Time -based ins ection " '" r3I°,ar, „ li .1� ` ' as 1 5 IT,���,"-� f II 911 - li Illy 3 r .Ills�_ =_'- x a8'•' k- 1Np Ns 1"I •1=i - 5 men iLx;y�=I= programs CCTV condition f:- �'" a ' d L I all�� II p I(I ITII 1N 'M'�
ra1 1 ` T�~I
imi� r�'- �_ t%
assessment ) = a 1; "i1 .1:..:i.'1!igigli. ,41tall,l,V'n,221illg' 1 . -k�If1O IIY�= �/ -::.�::% r.�a�.nib 2��F:7f-��`Y� �� a� i:i:� �:�I =:��1:11 kg
�rt. ,,,. rill ,n i, .r.e;y n.n_..-
r r it'd ..• Preventative Maintenance `°"I' 'r� "� "1¢="`�`i ,�ieun . a�eke r r - k/ y I Y r( i . e . RootFOG ;B'ul:Nag
r 3 i-... r' 95 ® J I - 14 3
control 'n ' � ii;zi - r
control , cleaning ) - - TI5 6 'a tf ,fRAki� , ,, - I1 ill FtW �7 _e -� a �: IS 4� 'r III-' -a�. • 2 4 -month c 1 e a n i n c s c h e c_u le
- � � r'tl � r._.' _: ■ ;�- 4
• 2 -month " areas of concern " ( � ,II Milk imp to '- Q . IM.. = .I �•'`—ii�''IIL 1111119IPI'II. '!7:■. ".. 1� Zit ;�"'1r7 schedule �u11nriii•i1�k ■11111 ■ , _ 1111111 "rk';I"1• 1 'I $ C
111911 III r•• - �:r 1� 11 ►- .:Vr4E i 9 i
• Internal data management �' a IrI�>EIIIEPi■1 � - "` '=1• ��� i I' r1111.1� IIII�INI{Id IFS`" ,!�_ ���i � �11 ��� ism'MI1•Ntllll�in•u1 .JIII ' 1� 11 I _L,, k I •
F U L
�ti , --,- • Rehabilitation and I I'� _��� _�, � k ,, ,;.� _ L �,, • �1� �,3 �
V �. d 1
�{.>•[ rr-srnx�ht 10 I>� �1 Ili r�
.4„t replacement plan
� ~ Sewer system grids used for maintenance schedule.

CI ' ' ' . Sv • Trainingfor Field

Operations

Section 6 - Spill Emergency Response Plan
• Notification procedures in case of spill * Compliance and response procedures :

EJReporting requirements and documentation
including sampling )
Spill containment , removal and disposal _,,
jJ Post - spill assessment
��pF Upt
�% �C) Staff traininc

Section 7 - Sewer Pipe Blockage Control Program y r-'
/_, ',= `
• Food service establishment - -- 4_ ( FSE ) permitting and . - . -, . education for fats , oils , . ` :
and grease ( FOG ) ... . .:
• Source control ( tracking ,
monitoring )
• Special maintenance and
cleaning
rw
• Public Outreach :

OF U.p ,,Y
�i� _ . zit • Proactive customer engagement d
,� �; on proper disposal of FOG and ,Ai �_a�. prevention measures Examples of pipe and manhole blockages 'LIFpRd- from FOG
• Brochures and information Page591 of600 posted to the City ' s website

Section 8 - System Evaluation, Capacity Assurance, Capital Improvements
• System capacity assessment
( from Master Plan ) Mr RIF '4
• Assess dry and wet weather
-- - (4) (-- 0 immul
conditions -
• No existinc- capacity concerns
- 0 , 11 ]....14..
• Future development will require : r , some system improvements (0 '
• Condition assessment :�
• Continued system maintenance :� : .-
4 or II.PL� _ _ _ ~' ` �� recommended with plan to ramp Example of vitrified clay pipe, used in l uprehab / replacements re l acement s a Spipes the City's system. t w P
C-4` nosq, age out

Section 9 - Monitoring, Measurement, & Program Modifications
• Data collection and SSOsbyCause
reporting 8
7 • Maintenance activities
06 0
• Sewer inspection � 5
• SSO loc- s
4 3
• Operations and
Maintenance ( O &M ) 1 = _ = Program a = _ : E i
N 00 CA C7 r N CO LO CO N CO 47 0 r N CO d- Lf] a cD cD N N N N N N
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 )rcit
ov UP4 • Sewer evaluations to NNNNNNNNNNNNNNNNNNNt review pipe condition ;.;:; FOG - Debris c Root Intrusion ■ Combination � Other , • Preventative
t 44-111 W maintenance

• SSO response

Sections 10 & 11 - Program Audits and Communication Program
SSMP Audit and Update Schedule
2025 2028 2031 2034 2037
SSMP
X X X
Update
SSMP Audit X X X X X
* Public Communication Program
• Printed notices
• Door-to-door communication
• Physical Posting of informational pamphlets in impacted areas
of ITN -
���II�� • Updates on website
`' • Updates on Public Works App • Staff available to answer questions over the Phone

_.

Thank You

::, Up`q� CITYUPLAND
. ` "The City of Gracious Living"
DATE: July 28,2025
TO: MAYOR AND CITY COUNCIL
FROM: MICHAEL BLAY,CITY MANAGER
PREPARED BY:STEPHEN PARKER,CPA,ASSISTANT CITY MANAGER

STACI SULLIVAN,FINANCE MANAGER
SUBJECT: CONSIDERATION OF AN ORDINANCE AMENDING CHAPTER 5.04,SECTION 5.04.160 OF

THE UPLAND MUNICIPAL CODE REGARDING BUSINESS LICENSES FOR VETERANS RECOMMENDED ACTION:

It is recommended that the City Council hold a first reading by title only, waive further reading, and introduce an Ordinance amending Chapter 5.04, Section 5.04.160 of the Upland Municipal Code regarding Business Licenses for Veterans.

GOAL STATEMENT
The proposed action supports the City's goal of ensuring that the Upland Municipal Code("UMC")is consistent with State Law and compliments current City practices,regulations,and policies.

BACKGROUND
The UMC requires periodic updates to ensure consistency with City policies and State Law,to improve clarity,and to better serve the public.

Chapter 5.04 of the UMC was originally adopted in 1960 and has had limited changes since then,with the most recent update through the City's UMC Omnibus clean-up ordinance in 2023.

ISSUES AND ANALYSIS
Staff received a request from Councilmember Maust to review the City's Business License Ordinance related to veterans to determine if Upland is providing similar benefits as to what neighboring cities are to support those who have served our nation.

Staff conducted a survey of surrounding cities and determined that not only were other municipal agencies providing a free business license tax certificate to disabled veterans as Upland does,but they also waived certain business taxes for non-disabled veterans. To support and encourage veteran-owned businesses, staff recommend that the UMC be amended to provide the following exemptions for non-disabled veterans:
• Exempt from the business license application fee.
• Receive a$100,000 credit towards calculation of the business tax based on gross receipts;or • Receive a$108 credit towards the calculation of the business tax based on professional, semiprofessional, manufacturers,processors,administrative offices and residential property rentals.

ENVIRONMENTAL DETERMINATION
The proposed action is not subject to the California Environmental Quality Act(CEQA). Section 15378 of the CEQA Guidelines defines a project subject to CEQA. The proposed action is not included within the definition of a"project" and thus is exempt.

FISCAL IMPACTS
There is no fiscal impact associated with this action.

ALTERNATIVES
Provide alternative direction to staff.

CEQA:Not a Project.

ORDINANCE NO.

AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
UPLAND, CALIFORNIA AMENDING CHAPTER 5.04 OF THE

UPLAND MUNICIPAL CODE RELATED TO BUSINESS

LICENSES
WHEREAS, pursuant to Article XI, Section 5 of the California Constitution and Government Code section 37100, the legislative body of a city may pass ordinances not in conflict with the Constitution and the laws of the State or the United States; and
WHEREAS, a business license certificate is required to legally conduct a business within the City of Upland; and
WHEREAS, a business license certificate allows the City to monitor business activity, regulate certain types of business activity to ensure public safety and code compliance, and generate revenue for public services; and WHEREAS, City staff have reviewed the Upland Municipal Code and have determined that Section 5.04.160 related to business licenses for veterans should be updated; and
WHEREAS, the proposed revisions are detailed in the Staff Report and indicated in the redline document provided to the City Council.

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF UPLAND DOES ORDAIN AS FOLLOWS:

Section 1. Incorporation of Recitals. The above recitals and true and correct and are incorporated herein by this reference.

Section 2. Amending Title 5 Business Licenses and Regulations, Chapter

5.04 Business Licenses Generally of the Upland Municipal Code. Section 5.04.160 is hereby amended to read as follows:
"Chapter 5.04 Business Licenses Generally
§ 5.04.160. Veterans.

A. Every peddler, solicitor or other person claiming to be entitled to exemption from the payment of any license provided for in this title upon the ground that he or she is an honorably discharged or released member of the armed forces of the United States who is physically unable to obtain a livelihood by manual labor and who shall be a qualified elector of the state of California, as provided or hereafter to be provided by Section 1366 of the Political Code or other law of this state, shall, prior to being issued a free license, and in addition to any other information required by this title, also file with the license official a certificate of a regularly licensed and practicing physician dated within a month of the application, to the effect that the applicant is physically unable to obtain a livelihood by manual labor, and stating the nature of the incapacitation.

Ordinance No.

B. Every peddler, solicitor or other person claiming to be entitled to exemption from the payment of any business tax provided for in this title upon the ground that he or she is an honorably discharged or released member of any branch of the United States military, shall not be charged the business license application fee, and will also receive a $100,000 credit towards the calculation of the business tax based on gross receipts, or a $108 credit towards the calculation of the business tax based on Sections 5.04.370,

5.04.380, and 5.04.400 A. and C., if the following condition is met:

1. Proof that he or she was an honorably discharged or released member of the military.

This applies to all ownership types and business license types. The City is unable to waive any State fees, such as the CASp fee."
Section 3. Compliance with California Environmental Quality Act. The City Council finds that this Ordinance is not subject to the California Environmental Quality Act ("CEQA") pursuant to Sections 15060(c)(2) (the activity will not result in a direct or reasonably foreseeable indirect physical change in the environment) and 15060(c)(3) (the activity is not a project as defined in Section 15378) of the State CEQA Guidelines, California Code of Regulations, Title 14, Chapter 3, because it has no potential for resulting in physical change to the environment, directly or indirectly.

Further, if the activity is deemed a project this City Council finds that this Ordinance is exempt pursuant to Section 15061(b)(3) of the State CEQA Guidelines.

Section 4. Severability. If any section, subsection, subdivision, sentence, or clause or phrase in this Ordinance or any part thereof is for any reason held to be unconstitutional, invalid or ineffective by any court of competent jurisdiction, such decision shall not affect the validity or effectiveness of the remaining portions of this Ordinance or any part thereof. The City Council hereby declares that it would have adopted each section irrespective of the fact that any one or more subsections, subdivisions, sentences, clauses, or phrases are declared unconstitutional, invalid, or ineffective.

Section 5. Effective Date. This Ordinance shall become effective thirty (30) days from its adoption.

Section 6. Publication. The City Clerk shall certify to the adoption of this Ordinance and cause it, or a summary of it, to be published in a newspaper of general circulation printed and published within the City of Upland, pursuant to all legal requirements.

PASSED, APPROVED, AND ADOPTED this day of ,
2025.

Bill Velto, Mayor

Ordinance No.

I, Keri Johnson, City Clerk of the City of Upland, California, do hereby certify that the foregoing Ordinance was introduced at a regular meeting of the City Council of the City of Upland held on the day of , 2025, and was adopted at a regular meeting of the City Council of the City of Upland on the day of , 2025, by the following roll call vote:

AYES:

NOES:

ABSENT:

ABSTAINED:

ATTEST:

Keri Johnson, City Clerk

Title 5. Business Licenses and Regulations
Chapter 5.04. BUSINESS LICENSES GENERALLY
§ 5.04.160 Veterans.

A. Every peddler, solicitor or other person claiming to be entitled to exemption from the payment of any license provided for in this title upon the ground that he or she is an honorably discharged or released member of the armed forces of the United States who is physically unable to obtain a livelihood by manual labor and who shall be a qualified elector of the state of California, as provided or hereafter to be provided by Section 1366 of the Political Code or other law of this state, shall, prior to being issued a free license, and in addition to any other information required by this title, also file with the license official a certificate of a regularly licensed and practicing physician dated within a month of the application, to the effect that the applicant is physically unable to obtain a livelihood by manual labor, and stating the nature of the incapacitation.

B. Every peddler, solicitor or other person claiming to be entitled to exemption from the payment of any business tax provided for in this title upon the ground that he or she is an honorably discharged or released member of any branch of the United States military, shall not be charged the business license application fee, and will also receive a $100,000 credit towards the calculation of the business tax based on gross receipts, or a $108 credit towards the calculation of the business tax based on Sections 5.04.370, 5.04.380, and

5.04.400 A. and C., if the following condition is met:

1. Proof that he or she was an honorably discharged or released member of the military.

This applies to all ownership types and business license types. The City is unable to waive any State fees, such as the CASp fee.
(Prior code § 6310.4)