Vallejo City Council
March 28, 2023

 Detailed list of proposed hardware and software necessary to perform all required or appropriate interfaces with City’s systems.

Sample Master® Workstation SaaS Deployment Technical Specifications:

Connection to the cloud requires the install of Citrix Receiver, which is an application that facilitates the secure Citrix connection. Minimum Requirements for this application are our minimums. Keep in mind that minimum doesn’t necessarily mean the best choice.

Citrix Receiver for Windows requires a minimum of 500MB free disk space and 1GB RAM.

Operating System
Windows 10 32-bit and 64-bit editions *
Windows 8.1, 32-bit and 64-bit editions (including Embedded edition) Windows 7, 32-bit and 64-bit editions (including Embedded edition) * Supports Windows 10 Anniversary Update, Creators Update, and Falls Creators Update.

Browser
Microsoft Edge Latest Mozilla Firefox
Latest Google Chrome Internet Explorer
Connectivity
Citrix Receiver for Windows supports HTTPS and ICA-over-TLS connections.

Disk Space
Up to 150 GB included.

Bandwidth
Minimum: 1MB/sec up and down per user.

Recommended: 2MB/sec up and down per user.

For more advanced statistical analysis, we offer integration with NWA Quality Analyst and SAS JMP software packages.

For Accounting, Sample Master® offers out of the box in integration with several popular accounting packages including QuickBooks and Peachtree. Other packages for which customer specific custom interfaces have been created include JD Edwards, Great Plains, Sage, SAP ERP and others.  Description of the best business practices built into your software ATL is ISO 9001 Certified. The conceptualization, software design (database architect), programming, alpha and beta testing, validation, documentation, user and technical training, software release methodology (version control) and maintenance, is consistent with recognized software lifecycle process standards. These Figure 1 - Sample Master® Workstation SaaS Deployment Technical Specifications. 1D Barcode Starter Package: 300DPI Printer, 2 Hand‐Held Scanners, 1 Ribbon, Labels, Software and Cables  Description of modular integration across human resources, payroll, and time/attendance applications ATL’s solutions have been interfaced with a number of different software solutions which include numerous ERP systems (SAP, Oracle, Microsoft Dynamics), SCADA systems (Wonderware), iHistorian, Almax’s Operator 10, HACH WIMS, WaterTrax, Linko, Enfotech, and many others. ATL’s LIMS are also able to import data automatically from contract laboratories commercial systems.

standards are part of ATL’s externally audited Quality Management System (QMS). ATL’s QMS processes ensure that there are QC checks throughout the LIMS lifecycle. o A detailed schematic diagram of any proposed hardware layout for installation within the City’s facilities (if necessary). This diagram will describe where new equipment is to be installed and where existing equipment is to be used or replaced.

As IT landscapes become more complex, our support can scale and expand to manage the most sophisticated Cloud environments. Sample Master® in the Cloud, SaaS Premium is the most rapid deployment option and will allow members of the City WQL Laboratory staff to work from wherever they may be. The benefits of Cloud computing are shown below.

Figure 2 - Benefits of Sample Master® in the Cloud.

With a SaaS Premium Deployment, the infrastructure is a dedicated computer, shared network, shared but isolated storage, and dedicated VM use. ATL’s hosting provider is ISO 27001, and UK Government G-Cloud certified. Their cloud infrastructure is architected to exceed compliance requirements of SSAE16, SOC2, HIPAA and PCI-DSS.

Figure 3 - Sample Master® Cloud Computing.

ATL engineers simplify the SaaS experience for our clients by providing security, reliability, scalability, flexibility and business process improvement. ATL and our Cloud Hosting Partner provide all the monitoring, maintenance and support of the SaaS infrastructure and LIMS solution for all Premium SaaS Deployments. ATL is responsible for maintaining all servers, application of all updates and service packs, and purchase of all necessary Windows OS, Microsoft SQL Server and VMWare licenses.

All database maintenance is included (database backup and data warehousing services) along with system monitoring, malware/virus protection and notifications.

ATL will provide and administer a backup solution for the Client by backing up the Client’s data (including, but not limited to, an off-line “snap-shot” of the database being used to store Client’s data) at the end of each business day. Daily Snap-Shots are retained for 14 days with our SaaS Premium Plan.  Please attach any product descriptions, warranties, and/or license information for any hardware included in the schematic diagram.

For SaaS deployments, Licensing is based on Named User Accounts. A Named User Account is required for every LIMS user. If additional Named Users are needed, additional licenses may be purchased.

Both a Test License and Environment are required for all SaaS deployments. No additional licensing is required unless added environments are needed.

ATL’s 60-month Software and Services Premium Subscription Agreement has been provided in the Appendices of this Response.

B. TECHNICAL PROPOSAL
Section 3: Management and Implementation Plan
Detail the management plan for providing the services, system components and procedures for meeting the requirements of the RFP including all major milestones into a realistic detailed work breakdown structure for all major phases of the project.

Please find a Preliminary Project Schedule at the end of this section.

ATL Advantage Project Management Program
The ATL Advantage Project Management Program is the result of over two decades of expertise in the LIMS industry and in compliance with ATL’s ISO 9001 Certified Quality Management System.

The Project Management Methodology (PMM) shown in Figure 1 is used on all our engagements, and is a key success factor for our clients. ATL believes in a "no surprises" management policy with our clients. Our PMM applies ATL’s industry knowledge and history of success to the five process groups of project management: 1) Initiation 2) Planning 3) Execution 4) Monitoring and 5) Controlling and Closing. Planning and Executing along with Monitoring and Controlling of the Project are iterative processes that continue throughout implementation. Project Closing is conducted to ensure full compliance with all contract terms and gain final approval. Our methodology supports our clients and allows us to focus on the partnership during the project to deliver quality results.

Figure 1 ‐ Project Management Methodology
Once we kick-off the project, ATL’s Project Management team will provide updates based on the predetermined schedule, to include an updated Project Dashboard. The Dashboard is a snapshot of deliverables and status that provides a quick overview of the important aspects of the project. Other items in these communications may include, but are not limited to:
 Action items
 Tasks completed
 Obstacles and barriers to completing tasks
 Mitigation strategy to deal with obstacles
 Coordination of schedules and contingencies

Change Management
Change management is a critical component of project management. This includes the processes required to control the unforeseen changes that arise throughout a LIMS implementation which may affect schedule, budget, or quality.

The ATL Team follows a change management process that requires both City of Vallejo WQL and ATL to approve any modifications to project scope that will be accounted for through a change request form.

ATL’s ISO 9001 Certified Quality Management System (QMS) ensures that all our processes are documented and reviewed routinely to ensure we maintain compliance with our policies and procedures.

Additionally, ATL utilizes our Requirements Document (RD) process for all system changes, e.g. customizations, system and instrument integrations, reports, etc. This is the process of requesting, determining attainability, planning, implementing and evaluating changes to the ATL Laboratory Automation solution. It has two primary goals: supporting the processing of and enabling traceability of changes, which should be possible through proper execution of the process.

Risk Identification and Mitigation
LIMS projects are subject to many risk factors that may result in project delays.

Laboratories are extremely dynamic organizations with multiple complex processes that are often modified depending on the outcome of the previous step. Various instrument, equipment and technologies add to the complexity. The primary objective of risk management is to develop a timely assessment of unwanted events occurring and their priority, this aids in developing strategies to deal with problems early when the cost of mitigating actions is relatively low.

The overarching goal of ATL’s approach to risk management is to prevent problems that might affect the success of the City of Vallejo WQL project from a time and budget perspective.

Our approach to supporting risk management (Table 1) contains seven key elements, all with the goal of mitigating risks early in the process.

Risk Framework
Phase Associated Tasks
Plan Determine in advance how to deal with identified risks. The ATL Team will update and keep current the Risk Management Plan, which will guide projects with documented requirements of Risk Management, including all tools and processes. We work closely with the project teams to confirm risk mitigation plans are appropriate as risk factors change over time.

Assess Identify and analyze program areas and critical potential technical process risks to significantly increase the likelihood of meeting performance, schedule, cost, and security objectives.

Identify Classify risks before they manifest themselves and account for them in the development and execution of mitigation plans. The ATL Team will incorporate the full life cycle of risk management, including assisting in identifying risks and inputting them into the risk management database/tool. The ATL Team personnel are trained to identify and communicate risks as they arise, including the risk associated with technologies, methods and techniques of developing solutions.

Analyze Analyze the risk by classifying its probability of occurring as High, Medium or Low. Assess the impact (priority) of the risk should it occur as High, Medium or Low. Estimate the timeframe in which the unwanted event is expected to occur as near-term, mid-term or far-term. Once classified, risks are prioritized to determine which must be dealt with first.

Risk Framework
Phase Associated Tasks
Develop Assist with identifying, evaluating, selecting and implementing one or more strategies to set risk of acceptable levels. This includes the specifics on what should be done, when it should be done, when it should be accomplished and who is responsible. This information will be input in the risk management database/tool so that progress can be monitored.

Monitor Systematically track appropriate risk and risk mitigation data, and report it to the affected parties in a manner that enables them to use the risk data in the performance of their work. Provide input to updating risk handling strategies, as appropriate.

Communicate Identified risk will be communicated through bi-weekly emails and status reports, and in some cases earlier, based on time-sensitivity. The ATL Team will make recommendations on risk escalations to the appropriate leadership groups.

Table 1 ‐ Risk Framework
As risks are identified and communicated, risk owners will create mitigation and contingency plans. Mitigation plans will provide the strategy for how to mitigate the risk prior to it becoming realized. The contingency plan will outline what our Team will do once the risk is realized.

Escalation Procedure
ATL follows an abbreviated Escalation Procedure. When issues cannot be resolved in the normal course of project implementation, by the personnel dedicated to the project, those issues are immediately escalated to the Project Manager and then to the Sr. Vice President who acts as the final authority on resolution.

ATL Role Negotiation, Resolution and
Escalation Process
Client Role
Project Manager ◄ Negotiation & Resolution ► Identified Management ▼ ▼ Escalation ▼ ▼
Sr. Vice President, Sales &
Marketing
◄ Negotiation & Resolution ► Identified Executive
Table 2 ‐ Escalation Levels

LIMS Implementation Overview
ATL divides our Implementation Process into the phases detailed below.

Figure 2 ‐ LIMS Implementation Overview
Planning and Preparing
Phase 1: Plan – Project Initiation
 Assemble the Team
ATL team members are selected based on their expertise and experience. The City WQL will also designate personnel to specific implementation roles.
 Define Roles and Responsibilities
ATL will hold a kick-off meeting to discuss the project, the plan in terms of ATL’s processes and procedures, and some of the tools (checklists, pre-install template, forms, project schedule (if in scope), dashboard) that will be used. Roles and responsibilities are defined so that everyone knows and understands the expectations.
 Discuss Project Scope
ATL will review the project scope with the client team and discuss any issues that need to be considered, e.g. instrument replacements, laboratory audits, vacation time, conferences, or deadlines that could possibly affect the project timeline.
 Draft Project Schedule
ATL will evaluate the project schedule and review the resources allocated for ATL tasks, client team tasks, and joint tasks.
 Communication Plan
ATL and the client team will establish a communication plan which will set the standards for how, to whom, and when project communication will take place. In addition to project meetings, email, telephone, and teleconferencing communication (e.g., GoToMeeting) will be used.

Phase 2: Define – Project Review
 Requirements Analysis
ATL will work with users, administrators, managers, and personnel to document problem statements, use cases, and needs related to processes, data management and reporting, to determine what requirements the Laboratory has for the LIMS. Attempting to implement a LIMS without identifying the problems or functions it needs to solve or perform will create delays in project implementation and testing.
 Review Requirements and Gather Outputs
ATL will review the requirements analysis and assist the client team in gathering all the necessary outputs including captions, workflows, worklists, reports, instrument output files, calculations, Electronic Data Deliverables (EDDs), and any enterprise integrations.  Staff Survey & Interviews, Observations
Meetings with the client team and key stakeholders will be held to understand any other pain points, new regulations, or added specifications that may have evolved after the requirements were documented.

Phase 3: Analyze – Data Analysis
 Understanding Needs
ATL examines all the data that has been received and collected in the previous phases, including data outputs, report configurations, COC, labels, etc. and asks questions about anything that is unclear or requires additional discussion.
 Business / Laboratory Requirements
Client team must confirm that everything is accurate in terms of laboratory and regulatory requirements, including page numbering, disclaimer language and client logos on reports, verification and validation of calculations, and decimal places and significant figures. Additionally, implementing a new LIMS is the perfect time to standardize inconsistent nomenclature for elements such as test codes and client names.
 Use Case Strategy
ATL will work with the client team to create use cases that depict the way the laboratory works, covering many of their workflows.
 Use Cases will assist in Parallel Test Plan Creation
These use cases can then be leveraged to ‘test’ the configuration, and ensure that the outputs from the old and new systems are identical. This is the final step in the planning and preparation phase.

Software Implementation
Phase 4: Configure – Develop and Validate
 Populate Static Table Data
After the LIMS is installed, much of the LIMS configuration will be accomplished by ATL and the client working together to complete the pre-install template. This is an Excel sheet that contains all the “static” data in the LIMS such as customer information, pricing, test information, etc. for import into the LIMS.

ATL engineers will use the template to populate a new database in a test environment, so the client team can evaluate the data and make changes if needed.

During this time, ATL will work closely with the client’s LIMS Administrators so they are comfortable with

setting up new tests, adding parameters, QC, setting up calculations, using the form caption editor, and understanding the LIMS maintenance features and functions.  Develop Reports, EDDs, Instrument Parsers, Enterprise Integrations As an ISO 9001 certified corporation, ATL follows a defined Requirements Documents (RD) process to ensure the success of any customization or integration that is included in the Purchase Order. ATL will collaborate with the client’s team to create RDs for any reports, EDDs, instrument or enterprise integrations included in the project.

Note: Modifications to the defined project scope will necessitate a Change Order.  Configuration Review
Once the key items have been created, configured, tested, verified, validated, and documented, the client team will review the completed configured system.  Parallel Test Plan
After the review, ATL recommends a parallel test plan be created for the Deployment phase. It requires dedicated resources to log samples into the current system and parallel test with the new LIMS. ATL’s assistance in creating the plan is available. As resource requirements vary, most clients choose to run 15-20% of the samples in parallel, ensuring that the 90-95% of use cases are evaluated and their outputs compared.

Phase 5: Deploy – SaaS (Premium)
 Admin and End-user Accounts
For SaaS deployments, clients provide ATL with a list of users and ATL will set up all accounts for access to the SaaS environment. LIMS Administrators manage the user profiles, roles and privileges within Sample Master®.
 Training on Configured System
ATL Certified Trainers will deliver on-site or remote core administrator and end-user training supplemented with comprehensive training manuals.

Additional Training will be provided on any Enhancement Products, such as iMobile, Result Point® Customer Web Portal, ExcelExpress, etc.
 Parallel Testing
ATL can assist the client team in executing the parallel testing of the system to ensure it matches current operational processes. Parallel testing will validate the configuration, workflows, reports, integrations, calculations, parsers, and any electronic data deliverables.  Any Issues are Documented and Corrected
Any issues that are uncovered are documented, addressed, and, once corrected, re-evaluated.

Phase 6: Go Live - Transition to ATL Support
 Gold Level Support
For SaaS Deployments, Gold Level Support is included in the monthly hosting cost.

During this phase, the client team is now independent and live with the new LIMS software. Users have confidence in logging samples, scheduling projects, adding new tests, logging in scheduled sample sets, printing labels, and creating worklists and reports. The laboratory is bullet-proof for their next audit and the team is confident in their configured LIMS’ ability to meet and even exceed regulatory requirements.

Additionally, users can leverage additional functionality in auto-emailing certain daily reports to team members as needed. There is increased communication within the organization and data is readily available to all users.

 Dedicated Account Manager
The Dedicated Account Manager serves as the lead point of contact for all matters specific to the client account. They create and maintain a strong, long-lasting client relationship.  Technical Support
Contact ATL Support Engineers via phone, email, or on-line. ATL’s Technical Support Center is located at our corporate headquarters in West End, NC. Live support is available during normal business hours - 8:00 am-5:00 pm ET.
 ATL’s Support Portal
The Support Portal allows the client team to find the information and resources they need quickly and intuitively. ATL’s Support Portal features:
 A Knowledge Base containing articles, how-to video tutorials, manuals, general information, and special features.
 Information on Boot Camp, virtual Instructor-led Training (vILT), and customized training options.  A Community section with FAQs, ATL newsletters, and a User Forum.  A Support section where our clients can access their FTP sites, download Service Packs and Release Notes, and submit incidents, customization requests, and suggestions.  Free Upgrades
ATL is committed to re-investing in research and development with ongoing product enhancements, new functionality upgrades, and regular new releases employing the latest technology. Historically, ATL has released a major revision every 18-24 months and Service Packs on a quarterly basis.  Supplemental Training
ATL Academy provides routine and custom LIMS training programs to educate users with the skills needed to leverage their LIMS investment. ATL’s supplemental training courses include online training, vILT, and LIMS Boot Camp.

Figure 3 ‐ ATL's Support Website

o This section should specify the proposed completion date for the total system and service implementation and include an effort loaded plan which takes into account Respondent and City resources required to execute the project to completion.

Please see the Preliminary Project Schedule ATL has provided at the end of this section.

Implementation Project Responsibilities and Procedures
To ensure a successful LIMS implementation ATL dedicates personnel to specific roles commensurate with the implementation responsibilities.

ATL Role Responsibility
Project Manager(s) Responsible for contract review, development and update of client project dashboards, scheduling of on-site travel dates, creation and distribution of meeting agendas and invitations. The Project Manager is the initial step in the Escalation Procedure.

Professional Services Evaluate functional and technical requirements, configure LIMS. If included in the contract, will perform data conversion, test instrument integration and provide training on instrument parser/s, and complete LIMS customization/s implementation.

Support Install LIMS on server and development client in either Premise or SaaS environment.

Provide ongoing core product support for the duration of client support contract.

ATL Certified Trainer(s) Conduct training for clients on ATL’s suite of products.

Sr. Vice President, Sales
and Marketing
Has ultimate responsibility for implementation project, approval of any implementation project changes, and the final step in the Escalation Procedure.

Account Manager The Dedicated Account Manager serves as the lead point of contact for all matters specific to the client account.

Table 3 ‐ ATL Roles and Responsibilities
Client Roles and Responsibilities
ATL’s expectation is that the Client will also designate personnel to specific implementation roles.

Client Role Responsibility
Project Manager Manages all project activity, directs client’s implementation resources, reports progress and status, tracks events, functions as client’s liaison to ATL, and signs-off on implementation deliverables, hardware delivery (if applicable), software installation, End-User and Administrator training.
10-20% of time during project, assuming Project Manager is not playing LIMS Admin or DBA role
Project Champion (may
also be PM)
Acts as a decision maker, especially for any issues between the lab and IT. Drives the project from an operational perspective, typically in conjunction with the Project Manager. Ensures adequate resources are allocated.
10-15% of the time during project, assuming Project Champion is not playing Project Manager role.

LIMS Administrator Responsible for LIMS administration within the laboratory. Assists in installation, participates in LIMS Administrator and Enhancement products training and initials training records. ATL trainers will leave a copy of the training record with the client project manager. 25-50% of time during project. 20-25% of time after project completion Lab Subject Matter Experts Responsible for gathering and populating the static data template to ensure it accounts for the current or future state workflow of the laboratory and samples. Lab SMEs also participate in End User Training.

Table 4 ‐ City of Vallejo WQL Roles and Responsibilities

o Provide City resource hours estimate to complete the project and recommended role breakdown.

ATLPM ATLPS ATL - TV ATL - AM C-SA C - M C - IT C - U Planning * 0.2 0.1 0.1 0.2 0.1 0.1
Configuration* 0.2 0.5 0.2 0.1 0.5 0.1 0.2
Deployment* 0.2 0.5 0.2 0.1 0.5 0.1 0.1 0.2
Management and Enhancements* 0.1 0.2
Note: Units are Full-Time Equivalents (FTE)
Legend:

ATL Project Management ATL - PM
ATL Professional Services ATL - PS
ATL Training and Validation ATL- TV
ATL Account Management ATL - AM
Client - System Admin C - SA
Client - Managers C - M
Client - IT C - IT
Client - Users C - U
Note: All ATL Project Resources are ATL employees. ATL does not utilize subcontractors for the design, development, installation, implementation, configuration, customization, training or support of our LIMS solutions.
*Describes typical resource loading throughout project; individual project team member resource usage will vary based on project needs and phase.

Please refer to the Preliminary Project Schedule and Tables 3 and 4 in previous section for role breakdowns.

Company Name: City of Vallejo, CA
Project Lead: Charles Hindbaugh
Project Start Date: 7/11/2022
Timeline Scrolling Increment: 0
Milestone Description Category Assigned To Progress Planned Start Planned Finish
Estimated
No. Days
Initial Project Tasks
Contract review Low Risk ATL 0% 7/11/2022 7/12/2022 1
Contract acceptance and return of counter signed
documents Low Risk ATL 0% 7/13/2022 7/14/2022 1
Assign ATL Project Team Low Risk ATL 0% 7/15/2022 7/18/2022 1 Deliver Software Manuals and Confirm Receipt Milestone ATL 0% 7/25/2022 7/26/2022 1 Introductory Activities
Project Kick-Off Call Low Risk ATL 0% 8/2/2022 8/3/2022 1 New Client Forms, Dashboard Low Risk ATL 0% 8/2/2022 8/3/2022 1 Forms Returned by Client Milestone Client 0% 8/4/2022 8/18/2022 10 Static Data Template Activities
SDT sent to Client Low Risk ATL 0% 9/1/2022 9/2/2022 1
Static Data Template Review Meeting Low Risk ATL/Client 0% 9/12/2022 9/13/2022 1 Static Data Template Returned Milestone Client 0% 9/14/2022 10/5/2022 15 Analyze and Review Static Data Template Low Risk Client 0% 10/27/2022 11/3/2022 5 Load and Test SDT Import into LIMS Milestone ATL 0% 11/10/2022 12/6/2022 15 SaaS Activities
Initial Payment (First 3 months of hosting, account
activation fee, and ATL Advantage Plan) Milestone Client 0% 8/4/2022 8/5/2022 1 SaaS User List Completed Low Risk Client 0% 8/8/2022 8/15/2022 5 SaaS Environment Requested Low Risk ATL 0% 8/22/2022 8/23/2022 1 First Access Date Set Low Risk ATL 0% 8/24/2022 8/25/2022 1 SaaS Environment Completed Milestone ATL 0% 8/26/2022 9/19/2022 15 Initial System Testing Milestone ATL 0% 10/3/2022 10/5/2022 2 Client Accesses the Environment Milestone Client / ATL 0% 10/7/2022 10/11/2022 1 Agilent 7890A & 5975C GC/MS
Request Instrument Output Files Low Risk ATL 0% 9/9/2022 9/12/2022 1 Client Returns Needed Output Files Milestone Client 0% 9/13/2022 9/20/2022 5 Creation of Requirements Documents Low Risk ATL 0% 9/27/2022 10/12/2022 10 Review and Signature of Requirements Documents Milestone Client 0% 10/26/2022 10/28/2022 2 Development and Testing of Parser Low Risk ATL 0% 11/1/2022 11/23/2022 15 Delivery of Parser Milestone ATL 0% 12/16/2022 12/19/2022 1 Integration with SCADA Historian
Request Documentation for Customization Low Risk ATL 0% 9/9/2022 9/12/2022 1 Client Returns Needed Documentation Milestone Client 0% 9/13/2022 9/20/2022 5 Call to Review Customization Needed Low Risk ATL/Client 0% 9/27/2022 9/28/2022 1 Creation of Requirements Documents Low Risk ATL 0% 9/29/2022 10/14/2022 10 Review and Signature of Requirements Documents Milestone Client 0% 10/28/2022 11/1/2022 2 Development and Testing of Customization Low Risk ATL 0% 11/3/2022 11/29/2022 15 Delivery of Customization Milestone ATL 0% 12/20/2022 12/21/2022 1 Integration with NexGen SaaS Management System
Request Documentation for Customization Low Risk ATL 0% 9/9/2022 9/12/2022 1 Client Returns Needed Documentation Milestone Client 0% 9/13/2022 9/20/2022 5 Call to Review Customization Needed Low Risk ATL/Client 0% 9/27/2022 9/28/2022 1 Creation of Requirements Documents Low Risk ATL 0% 9/29/2022 10/14/2022 10 Review and Signature of Requirements Documents Milestone Client 0% 10/28/2022 11/1/2022 2 Sample Master® Pro Workstation Premium SaaS Deployment
Preliminary Project Schedule

Milestone Description Category Assigned To Progress Planned Start Planned Finish
Estimated
No. Days
Development and Testing of Customization Low Risk ATL 0% 11/3/2022 11/29/2022 15 Delivery of Customization Milestone ATL 0% 12/20/2022 12/21/2022 1 Prepare Electronic Benchsheets with ExcelExpress
Request Documentation for Customization Low Risk ATL 0% 9/9/2022 9/12/2022 1 Client Returns Needed Documentation Milestone Client 0% 9/13/2022 9/20/2022 5 Call to Review Customization Needed Low Risk ATL/Client 0% 9/27/2022 9/28/2022 1 Creation of Requirements Documents Low Risk ATL 0% 9/29/2022 10/14/2022 10 Review and Signature of Requirements Documents Milestone Client 0% 10/28/2022 11/1/2022 2 Development and Testing of Customization Low Risk ATL 0% 11/3/2022 11/29/2022 15 Delivery of Customization Milestone ATL 0% 12/20/2022 12/21/2022 1 Set up Sub-Contract EDD report import (5 formats)
Request Documentation for Customization Low Risk ATL 0% 9/9/2022 9/12/2022 1 Client Returns Needed Documentation Milestone Client 0% 9/13/2022 9/20/2022 5 Call to Review Customization Needed Low Risk ATL/Client 0% 9/27/2022 9/28/2022 1 Creation of Requirements Documents Low Risk ATL 0% 9/29/2022 10/14/2022 10 Review and Signature of Requirements Documents Milestone Client 0% 10/28/2022 11/1/2022 2 Development and Testing of Customization Low Risk ATL 0% 11/3/2022 11/29/2022 15 Delivery of Customization Milestone ATL 0% 12/20/2022 12/21/2022 1 Custom reporting to CA CIWQS
Request Documentation for Customization Low Risk ATL 0% 9/9/2022 9/12/2022 1 Client Returns Needed Documentation Milestone Client 0% 9/13/2022 9/20/2022 5 Call to Review Customization Needed Low Risk ATL/Client 0% 9/27/2022 9/28/2022 1 Creation of Requirements Documents Low Risk ATL 0% 9/29/2022 10/14/2022 10 Review and Signature of Requirements Documents Milestone Client 0% 10/28/2022 11/1/2022 2 Development and Testing of Customization Low Risk ATL 0% 11/3/2022 11/29/2022 15 Delivery of Customization Milestone ATL 0% 12/20/2022 12/21/2022 1 Historical Data Migration - (10 years)
Request Database/Files Low Risk ATL 0% 9/9/2022 9/10/2022 1 Client Returns Needed Documentation/Files Milestone Client 0% 9/12/2022 9/22/2022 10 Call to Review Historical Migration Requirements Low Risk ATL/Client 0% 10/6/2022 10/7/2022 1 Creation of Requirements Documents Low Risk ATL 0% 10/11/2022 10/26/2022 15 Review and Signature of Requirements Documents Milestone Client 0% 11/17/2022 11/19/2022 2 Development and Testing of Migration Scripts Low Risk ATL 0% 11/22/2022 12/12/2022 20 Initial Loading of Historical Data Milestone ATL 0% 1/10/2023 1/11/2023 1 Remote Days
Requirements Gathering Milestone ATL/Client 0% 9/1/2022 9/2/2022 1 LIMS Administrator Training Milestone ATL/Client 0% 9/19/2022 9/21/2022 2 ExcelExpress Training Milestone ATL/Client 0% 9/23/2022 9/23/2022 0.5 End User Training Milestone ATL/Client 0% 11/29/2022 12/1/2022 2 Testing
Acceptance Testing Milestone Client 0% 1/13/2023 1/28/2023 15 System Reliability Testing Milestone ATL 0% 2/10/2023 2/12/2023 2 Go Live
Clear practice data Low Risk Client 0% 5/9/2023 5/10/2023 1 Cutover / Go Live Milestone Client 0% 5/11/2023 5/12/2023 1 Transition to ATL Gold Support Milestone ATL/Client 0% 5/12/2023 5/15/2023 1 Final Historical Data Migration Milestone ATL/Client 0% 5/16/2023 6/22/2023 25

B. TECHNICAL PROPOSAL
Section 4: Exceptions, Alternatives, and Options
o Where deviations from the specifications may result in lower cost, greater efficiency and/or improved performance, Respondents are encouraged to describe such solutions. Respondents must explain why the alternate proposal will provide equivalent or improved performance. Alternative proposals shall be labeled ‘Alternative A’, Alternative B’, etc. Pricing proposals shall be labeled to match any alternative proposal submitted.

ATL has no exceptions, alternatives, and options.

However, we have identified a lower cost option in our Cost Proposal by recommending the City use ExcelExpress for instrument parsers.

The City can leverage ATL’s new ExcelExpress tool to create their own instrument parsers for instrument integration. WQL personnel can program and automate their instruments themselves, resulting in lower project cost. ATL will be available for assistance.

ExcelExpress is a powerful Microsoft Excel add-in that enables bi-directional data transfer between Sample Master® LIMS and Excel spreadsheets. It allows users to automatically or manually import sample, result and QC data from Excel worksheets or import results from instrument exports into Sample Master®.

C. FEE PROPOSAL
Fee Proposal Summary Breakdown
o In addition to your detailed fee breakdowns, please be sure to summarize all your detailed costs into the Total Fee Summary table below. This should give the City a snapshot of the Total Cost of Ownership over a 5-year period of time.

Item Description Year 1 Year 2 Year 3 Year 4 Year 5 TOTAL Total Hardware Cost
Barcode Starter Package
$2,995.00 $2,995.00
Total Software Cost
(Software Cost shown in
Hosting Service Cost)
Total Implementation
Professional Services,
includes Training and Travel
$57,240.00 $57,240.00
Total Hosting Service
Cost (if applicable)
Sample Master®: $27,974.40
ExcelExpress: $796.00
$28,770.40 $28,969.40 $28,969.40 $29,693.64 $29,693.64 $146,096.48 Total Options Cost
(Enhancement Tools)
Instrument Interface Parsers:
$1,900
DB Audit: $823
(Special Discount: - $823)
$1,900.00 $1,900.00
Total Options
Service Cost
Annual Maintenance
Cost
Gold
Support
Included
Gold
Support
Included
Gold
Support
Included
Gold
Support
Included
Gold
Support
Included
Gold Support
Included
Additional Costs:

Cloud Services Account
Initiation
$4,500.00 $4,500.00
Grand Total $95,405.40 $28,969.40 $28,969.40 $29,693.64 $29,693.64 $212,731.48

$ 27,974.40
$ 796.00
$ 4,895.00
$ 57,240.00
$ 4,500.00
$ 95,405.40
NOTES
‡60-Month Minimum Commitment Required
Note: Purchase of Result Point and/or iMobile requires a one-time $2,000 set-up fee.

Quote Valid Through: 9/4/2022
All Items quoted in $USD. Client is responsible for any local taxes or fees. If applicable, please provide Tax Exempt ID Number.

Prepared by Richard Danielson Prepared for Vidia Gillula Accelerated Technology Laboratories City of Vallejo Water Department Address 496 Holly Grove School Road Address 202 Flemming Hill Rd West End, NC 23736 Vallejo CA 94589
Phone 800.565.LIMS (5467) Phone 707.315.3591
Fax 910.673.8166 Email [email protected]
Email [email protected]
Approved By Dr. Christine Paszko Accepted By
VP Sales and Marketing
[email protected] Date
Cloud Services Account Initiation
LIMS Enhancement Tools
Professional Services
Annual Subscription Services (Year 1)
Annual Sample Master® Cloud Services‡ (Monthly Hosting Cost: $2,331.20) Quotation Summary
SM-PR-7-202266-City of Va-v1
Cost Proposal for
City of Vallejo Water Department
Sample Master® Pro Workstation LIMS for 7 Named Users
Premium Hosted Deployment
6/6/2022
RFP 07.06.2022
NOTE: ATL has temporarily suspended most travel due to COVID-19 restrictions. All Professional Services will be delivered remotely during this time, unless otherwise quoted.

Sample Master® Cloud Services Year 1 Project Total (Includes Subscriptions, Enhancements, Professional Services, Training, Travel, Account Initiation & 12 Months of Hosting) Services billed as incurred.
*Participation in ATL's Customer Spotlight Program includes (a) Working with an ATL representative to create a Spotlight article, (b) Serving as an ATL reference site for potential customers of ATL's products, (c) Working with ATL's technical team to write an article for a peerreviewed paper on how your laboratory is utilizing Sample Master LIMS. Discount applies to the initial 60-Month Minimum Commitment.

Note: All Cloud Services accounts require a $4,500 account initiation fee. First Invoice will include Initiation fee(s), ATL Advantage Plan and first three (3) months of subscription fees.

Accelerated Technology Laboratories, Inc.
496 Holly Grove Rd • West End, NC 27376
800.565.LIMS (5467) or 910.673.8165
www.atlab.com Confidential

Sample Master® Cloud Services
$ 3,572.00
$ -1,240.80
$ 2,331.20
$ 800.00
Qty Module/
User Rate
7 1 160.00 $ 1,120.00
-64.00 -448.00
7 1 160.00 $ 1,120.00
-64.00 -448.00
7 1 19.00 $ 133.00
-7.60 -53.20
7 1 21.00 $ 147.00
-8.40 -58.80
7 1 19.00 $ 133.00
-7.60 -53.20
7 1 19.00 $ 133.00
-7.60 -53.20
7 1 19.00 $ 133.00
-7.60 -53.20
7 1 19.00 $ 133.00
Set up instrument calibration schedules and personnel certificate renewal alerts to meet regulatory compliance. Manage instrument maintenance, calibration and repair records to ensure that all instruments are within control.

ATL Cloud Services

TOTAL CLOUD SERVICES - MONTHLY HOSTING

TOTAL OPTIONAL ITEMS - MONTHLY HOSTING
Sample Master® access for 7 named users. ATL and partners maintain servers, apply all updates and service packs, and buy all necessary Windows OS, Microsoft SQL Server and VMWare licenses. Subscription includes: 1) daily backup and holding backups from the last 14 days. 2) Unlimited ATL Technical Support. 3) Access to Website User Support Area, 4) Software Service Packs, 5) Product Upgrades, and 6) LIMS Solutions Newsletter.

Includes access to the following:

Cloud Services Descriptions
Note: All LIMS On Demand accounts require a $4,500 account initiation fee.

Sample Master® Pro Workstation LIMS for 7 Named Users
Premium Hosted Deployment
6/6/2022
RFP 07.06.2022
SM-PR-7-202266-City of Va-v1
Cost Proposal for
City of Vallejo Water Department
Customer Spotlight Discount*
Resource Management
Customer Spotlight Discount*
QA/QC
Customer Spotlight Discount*
Total
Monthly Total
Graph results and create control charts. Configure tests to include QC, matrix spikes, blanks, duplicates, surrogates, matrix spike duplicates, etc.

Log samples for routine collection automatically via schedules, including hourly, daily, weekly, monthly, quarterly, semi-annually, or annually.

Transfer data electronically from the instrument to the LIMS. LIMS will accept the instrument output files and parse data in the required input format.

Data Entry
Sample Tracking

SUBTOTAL CLOUD SERVICES - MONTHLY HOSTING

SUBTOTAL CLOUD SERVICES DISCOUNTS
Enter, review and approve results, create QC Batches and monitor Audit Trails. Create Trend Analysis charts by test, department, client, site, etc., from historical data. Integrated GIS functionality supports plotting sampling locations and test result values.

An integrated Electronic Data Deliverable (EDD) designer supports regulatory and other reporting requirements.

Automate sample log-in, barcode labels generation, and creation of quotes and invoices. Generate standard and custom reports, including Chain of Custody, login, and sample conditions. Attach supporting documentation to orders. Create, maintain and email work lists Customer Spotlight Discount*
Customer Relationship Management (CRM)
Customer Spotlight Discount*
Electronic Data Transfer
Tracks supplies and vendors and provides the ability to assign prices to supplies, track lot numbers, and assign expiration dates. Provides email alert for supplies that are approaching expiration date and/or reaching critical limits for reordering.

Customer Spotlight Discount*
Sample Scheduling
Customer Spotlight Discount*
Chemical Inventory

Accelerated Technology Laboratories, Inc.
496 Holly Grove Rd • West End, NC 27376
800.565.LIMS (5467) or 910.673.8165
www.atlab.com Confidential

-7.60 -53.20
1 1 $ 0.00
1 500.00 $ 500.00
Concurrent 2 250.00 $ Optional
500.00
-50.00 -100.00
Concurrent 2 250.00 $ Optional
500.00
-50.00 -100.00
1 20.00 $ 20.00
-20.00 -20.00
Annual Subscription Services
$ 995.00
$ -199.00
$ 796.00
License Type Qty Unit Unit Price
Site 1 each 995.00 $ 995.00

0.00 -199.00
LIMS Enhancement Tools
$ 5,718.00
$ -823.00
$ 4,895.00
$ 11,525.00
License Type Qty Unit Unit Price
Package 1 each 2,995.00 $ 2,995.00

0.00 SUBTOTAL LIMS ENHANCEMENT TOOLS
Enhancement Tools Description

SUBTOTAL LIMS ENHANCEMENT TOOLS DISCOUNTS
1D Barcode Starter Package: Includes 300DPI Printer, 2 Hand-Held Scanners, 1 Ribbon, 1 Roll of Labels (1000), Barcode Software and all required cables, On-site Installation, Configuration (includes up to 2 hours of custom label report development) and Training when implemented with Sample Master®.

Barcode Starter Package
Supports system deviations through an organized method of tracking, monitoring, and rapidly resolving potential problems. The CRM module will facilitate the execution of corrective and preventative actions to ensure regulatory compliance.

Customer Spotlight Discount*
Allows direct upload of LIMS data from field collectors in real-time. (iPad, Samsung Galaxy, Nexus, or other device with a rugged case sold separately.) 2 Client licenses assigned.

Customer Spotlight Discount*
Result Point® is a secure web portal that allows clients to access their data 24/7; view status and results, check limits, view or print reports in PDF, Excel, or other common file formats. Users can also remotely log in samples that will be shipped to the laboratory. 2 Client licenses assigned. iMobile®
Customer Spotlight Discount*
Result Point®
DB Audit & 360 Security

TOTAL ANNUAL SUBSCRIPTION SERVICES
Customer Spotlight Discount*
Hosting for DB Audit & 360 Security Server License

TOTAL LIMS ENHANCEMENT TOOLS

TOTAL OPTIONAL LIMS ENHANCEMENT TOOLS
Annual Total
Special Customer Discount
Total

SUBTOTAL ANNUAL SUBSCRIPTION SERVICES

SUBTOTAL ANNUAL SUBSCRIPTION SERVICES DISCOUNTS
Annual Subscription Services Description Total
ExcelExpress Annual Subscription
ATL’s ExcelExpress is a very powerful Microsoft Excel add-in that allows the user to easily retrieve information from and import results into Sample Master® on demand.

Total
Configure and maintain the laboratory static data and defaults, including: Numbering formats, Employees, Permissions, Tests, Methods, Limits, Prices, Departments, Custom captions, Facilities, Reports and other settings. Allows LIMS Administrators to conform the LIMS to match the workflows and business rules of the laboratory.

LIMS Maintenance
Test/Dev Environment + Licenses
Separate Test/Development System for Sample Master® LIMS. Includes two (2) named user licenses.

NOTE: This is strongly recommended for clients with ISO17025/NELAC certification, or those pursuing these certifications.

Accelerated Technology Laboratories, Inc.
496 Holly Grove Rd • West End, NC 27376
800.565.LIMS (5467) or 910.673.8165
www.atlab.com Confidential

2 Unique 0 Duplicate 2 parser 1,900.00 $ 1,900.00

0.00 10 Unique 0 Duplicate 10 parser 9,500.00 Optional
9,500.00
Named 3 each 675.00 Optional
2,025.00
Server 1 each 823.00 $ 823.00

0.00 -823.00 -823.00
Professional Services
$ 57,240.00
$ 9,555.00
Location Qty Unit Unit Price
Off-Site 80 hour 150.00 $ 12,000.00

0.00 Rate Amount Discounted
Rate
OFFSITE (HOURLY) SERVICES 225.00 232 195.00 $ 45,240.00 OPTIONAL OFFSITE (HOURLY) SERVICES 225.00 49 195.00 $ 9,555.00 Total
Note: Customer pays the first 40 Hours of the ATL Advantage Plan up front. Miniumum of 40 Hours.

TOTAL PROFESSIONAL SERVICES

TOTAL OPTIONAL PROFESSIONAL SERVICES

ATL ADVANTAGE PLAN
Total
NOTE: Hours/Days may be used to provide any of the services below.

Hourly items represent Off-Site Services, Daily items represent On-Site Services. pH meters, Standard DO Meter, and Balances interfaced if output is compatible (ie. RS 232 connection and ability to "send/Print") ATL is not responsible for procurement, installation, management, configuring, or troubleshooting of 3rd party Wedge software required to interface RS-232 instrument types to LIMS.

Note: Customers only charged for parsers created. ATL has developed ExcelExpress, (an add-on to Microsoft Excel) which may be used to import and export data to/from Sample Master®.

Professional Services Description
Instrument Interface Parsers
Special Customer Discount
DB Audit and Security 360 is a professional database security and auditing solution for MS SQL Server. It allows database and system administrators, security administrators, auditors and operators to track and analyze any database activity including database access and usage, data creation, change or deletion.

Note: Requires the use of Citrix with Sample Master Web.

DB Audit and Security 360
Quickly design elegant business reports using a "what you see is what you get" (WYSIWYG) layout that offers popular design, integration, and deployment options.

Speed up report design using features such as global formula search, duplicate formula, duplicate running total, a "find-in-field" explorer, and more.

Enhance report designs with powerful, integrated components – such as dynamic charts, Adobe Flash, Adobe Flex, and SAP Crystal Dashboard Design data visualizations. Note: Annual Subscription Required.

OPTIONAL TWO-WAY INSTRUMENT INTERFACES IF NOT SUPPORTED BY EXCELEXPRESS ATL has developed thousands of instrument integrations with hundreds of different instruments. The cost is $950 per instrument to configure a OneWay integration (instrument to LIMS) for the client’s particular needs. The instrument must generate an output file in common format (XLS, CSV, Text [ASCII]) to support integration. Client is responsible for providing an output file that contains all data and information to be imported to the LIMS for each instrument.

For clients with instruments capable of two-way communication (Instrument to LIMS and LIMS to Instrument), two (2) unique One-Way integrations are needed, and the cost is $1,900 Parsers for duplicate instruments with an identical output are discounted 50%.

Instruments to be integrated with Sample Master®:

Two-way integration for Agilent 7890A & 5975C GC/MS (if supported by CDS) ExcelExpress: OI Analytical 1030 TOC Analyzers (2); Hach Spectrophometers (2); Ion Chromatograph Optional Instrument Interface Parsers
Crystal Reports User License
Total
The ATL Advantage Project Management program is the result of over two decades of expertise in the LIMS industry and in compliance with ATL’s ISO 9001 Certified Quality Management System. ATL assigns a Project Manager who is responsible for managing professional services. This consists of project meetings, checklists, a static data template, project implementation plan, project dashboard and assistance that ensures that ATL’s clients successfully deploy ATL's LIMS.

The Advantage Plan cost is based on the overall project scope, including number of instrument interfaces, custom reports and LIMS customizations.

Accelerated Technology Laboratories, Inc.
496 Holly Grove Rd • West End, NC 27376
800.565.LIMS (5467) or 910.673.8165
www.atlab.com Confidential

SERVICES TO BE DELIVERED OFFSITE
Optional
Optional
Optional Assistance with iMobile® Configuration
Optional Assistance with Result Point® Configuration
Administrator training is designed to maximize the user’s knowledge and understanding of Security and Configuration within the LIMS. Training includes the information required to configure users and test methods in the LIMS.

Assistance with Instrument Configuration
Optional Assistance with Instrument Configuration
Assistance with DB Audit
Report Development
Simple reports are estimated to require 8-12 hours, more complex reports may require additional time.

Bucket of hours for assistance with report development. Estimated at: 16 Hours ATL Off Site Customizations, Testing & Documentation
Hourly cost for LIMS customizations
Integration with SCADA Historian; estimated at: 20 hours Integration with NexGen SaaS Management System; estimated at: 16 hours Prepare Electronic Benchsheets with ExcelExpress: 16 hours Set up Sub-Contract EDD report import (5 formats): 40 hours Custom reporting to CA CIWQS; estimated at: 8 hours
Migration of Historical Data (10 years); estimated at: 40 hours Customization to distinguish optional from required fields: 16 hours (Optional) Customizing Unique Field ID: 12 hours (Optional)
Please Note: ATL Engineers will work with client to create a Requirements Document that will clearly define the specifications of each customization, for client review and signoff prior to any initiation of work (Includes Requirements Document, Creation, QA/QC, documentation and installation). Upon completion of the Requirements Document process and client approval an exact cost will be provided.

Assistance with ExcelExpress Configuration
Telephone and web-conference support for the configuration of the laboratory's workflow into the LIMS, Estimated at 32 hours. Includes:

Assistance with Static Data Migration
Configuration Assistance
Requirements Gathering
ATL utilizes our Requirements Gathering process to assess the scope of the client's configuration and customization requirements. This process is designed to mitigate risk, facilitate efficient deployment of the LIMS, evaluate workflows, gather Instrument output files, discuss required reports and ensure long-term success for the implementation.

System Administrator's Training
End User Training
End user training is designed to ensure users develop an understanding of LIMS functionality relevant to their individual responsibilities.

Sample Master® iMobile Training
Sample Master® iMobile Training is designed to provide Administrators with the knowledge to manage the security and configuration of the iMobile Application, and to ensure users develop an understanding of the functionality included in the iMobile Application.

Sample Master® Result Point® Training
Result Point® Training is designed to provide Administrators with the knowledge to manage the security and configuration of Result Point® and to ensure users develop an understanding of the functionality included in Result Point®.

ExcelExpress Training
ExcelExpress Training is designed to provide users with the knowledge to set up, manage and utilize the spreadsheet import and export functionality for ExcelExpress.

Accelerated Technology Laboratories, Inc.
496 Holly Grove Rd • West End, NC 27376
800.565.LIMS (5467) or 910.673.8165
www.atlab.com Confidential

Supplemental Training
$ 2,785.00
Training
Location
Qty Unit Unit Price
Web USD $ 1 student 795.00 Optional
795.00
Web USD $ 1 student 495.00 Optional
495.00
Web USD $ 1 each 1,495.00 Optional
1,495.00
Total Cost of Ownership (TCO)
Year 2 Total $28,969.40
Year 2 Cloud Services and Gold Support 27,974.40
Year 2 Annual Subscription Services Fees 995.00
Year 3 Total $28,969.40
Year 3 Cloud Services and Gold Support 27,974.40
Year 3 Annual Subscription Services Fees 995.00
Year 4 Total $29,693.64
Year 4 Cloud Services and Gold Support - Estimated 28,673.76 Year 4 Annual Subscription Services Fees - Estimated 1,019.88 Year 5 Total $29,693.64
Year 5 Cloud Services and Gold Support - Estimated 28,673.76 Year 5 Annual Subscription Services Fees - Estimated 1,019.88 Total
Total
vILT - Sample Master® QA/QC Course
This course will focus on teaching fundamental skills in using Sample Master® LIMS to set up and perform a number of functions including: 1) setting up QA/QC requirements in Tests and Test Parameters 2) calculating and entering control and warning limits 3) using the limits in Result Entry and 4) generating a variety of control charts including blank, surrogate, duplicate, spike and standard. Students will also learn more advanced capabilities in the QA/QC module related to the setup of QC types, control limits and the calculation and display of control charts. virtual Instructor-Led Training (vILT) courses are taught exclusively online and the goal is to emulate a traditional classroom environment without the travel and time costs. This allows students to get the benefits of live instructor-led training and the flexibility of mixing the training in with the flow of the student's normal work schedule.

This course will benefit everyday LIMS users, laboratory managers, chemists, microbiologists, IT workers, analysts — any team member whose job involves information technology, reporting, creation of QC charts, data processing and management.

The focus of this intermediate course is to build upon existing knowledge and return users to the workplace equipped with the skill set to leverage the utmost functionality from LIMS and provide maximum benefit and return to your organization.

Virtual Sample Master® Boot Camp - Intermediate

TOTAL OPTIONAL SUPPLEMENTAL TRAINING
Supplemental Training Description
Totals
vILT - Sample Master® Report Writing Course
This course will allow students to obtain the skill set required for modifying the core existing reports in Sample Master, creating new reports, adding report automation, emailing, and integrating reports with the Sample Master user interface. virtual Instructor-Led Training (vILT) courses are taught exclusively online and the goal is to emulate a traditional classroom environment without the travel and time costs. One of the benefits of vILT courses is the ability to break up the class into multiple sessions over several weeks. This allows students to get the benefits of live instructor-led training and the flexibility of mixing the training in with the flow of the student's normal work schedule.

Accelerated Technology Laboratories, Inc.
496 Holly Grove Rd • West End, NC 27376
800.565.LIMS (5467) or 910.673.8165
www.atlab.com Confidential

D. AUTHORIZED NEGOTIATOR
Include the name, phone number, and e-mail address of persons(s) in your organization authorized to negotiate the Scope of Work with the City.

Christine Paszko, Ph.D.

Sr. Vice President, Sales & Marketing
Accelerated Technology Laboratories, Inc.
[email protected]
800.565.LIMS (5467) toll‐free in US and Canada
910.673.8165 office
910.603.3410 cell

APPENDICES

ATTACHMENT A: SYSTEM REQUIREMENTS
Functional Area Requirement Prioritization
Instructions: Please review each requirement listed below. After review, insert your response using the key provided below.

F = This feature is currently in production in another local government agency and is provided within the proposed solution.

M = A modification to the look and feel and functionality through system user tools can be used to include this feature.

The modification also should be supported through the standard upgrade process. (Please explain.) P = The system does not completely meet the full functionality as described as described in the requirement, but may provide partial compliance. (Please explain.) C = Customization is a change to the underlying source code. A Customization may also include an additional cost.

The vendor MUST specify the estimated cost in the Response Code column. Customization at zero cost is acceptable. (Please explain.) N = The proposed software does not contain the requested functionality within the proposed software’s standard functionality.

T = A third party software product is required in order to provide the requested functionality. (Please include the name of the 3rd party software product as well as any additional cost) V = This feature is not available within the current version of the software, but is currently on our products development roadmap. (Please provide the expected availability date.)
B = This feature is not available within the current version of the software, but is currently being tested for release in our next software release. (Please provide the expected availability date.)
Document Management
ID Requirements Prioritization
Response
Code Vendor Response
1 Track and manage all key laboratory
documents within the LIMS.

Essential F Sample Master® supports tracking and managing all key laboratory documents within the LIMS. Sample Master® allows for the attachment and integration of documents or referencing a path name to documents in a variety of locations in Sample Master®.

Documents attached or referenced in Sample Master® can be viewed by the user directly from Sample Master®. Users can attach documents in any common formats such as PDF, PDF, GIF, JPEG, DOCX, etc.

For users desiring more advanced document management features, ATL has integrated with SharePoint, one of the leading Document Management solutions, which allows documents to be routed to various users for review, editing, approval with highly granular auditing. 2 Store any sort of document format
(PDF, Word, PNG, etc.).

Essential F Sample Master® supports storing documents in PDF, Word, PNG, GIF, etc.

3 Searchable Documents Essential F Within Sample Master® users can have a document list in the LIMS and search and retrieve from that list with the Master Query function. Documents are searchable within the application associated with the document. For example, users can use the Search function in MS Word when opening MS Word attachments and use the Search function in MS Excel when opening MS Excel attachments.
4 Ability to preview the document Optional F All reports may be previewed prior to ‘printing’. Additionally, users with permissions are able to open/view attached documents from within the LIMS. 5 Basic document assembly Essential F Basic Reports generated in Sample Master® may include a cover page and/or narrative section. More complex reports may be created using SQL Server Reporting Services and/or Crystal Reports.
6 Microsoft Word integration Essential F Sample Master® fully supports integration with Microsoft Office products, including Word and Excel.
7 Document templates that autofill from
the database
Optional F This requirement is fully supported via ATL’s ExcelExpress.

8 Flexible or customizable file structure Essential F Sample Master® supports the ability to define where files are saved within the client's file server.
9 Full audit trail and historical record for
traceability
• record confirmation that staff have
read documents
Essential T/F Sample Master® provides a complete audit trail for validated and approved results. The LIMS stores the original result, the date and time stamp of the original result, the person that entered the original result and the new result, date and time stamp of the new result, reason for change of the result and the user that made the change (requires permission).

Additionally, Sample Master® supports expanded auditing functionality via DB Audit, which audits the SQL database directly and provides a full audit trail and historical record for traceability. ATL has provided cost information for DB Audit in the Cost Proposal.

For training purposes, the WQL can train users on SOPs and within the Resource Management module with the Personnel Certificates function track that training to confirm that staff have read/been trained on that specific process. 10 Trace document history of all
documents, and all staff
Essential F Sample Master® supports this requirement for tracking of training and DOCs/PTs, etc., as well as permitting tracking of changes in roles and permissions on a temporary or permanent basis. Versioning is supported for SOPs and report generation. 11 Create reports for Laboratory audit
and other management purposes
Essential F This requirement is fully supported with modification of standard reports and/or creation of new reports.

12 Manage the release, update and
withdrawal of documents to
appropriate staff
Essential F Sample Master® supports this requirement in the LIMS Maintenance module, which provides the ability to manage an SOP Version History Archive for Methods and Tests. 13 Define and manage who can access
Documents
Essential F Sample Master® supports this requirement with Employee permissions, which are configured by the LIMS Administrator in the LIMS Maintenance module.

14 Ability to keep track of internal audits Essential F The Customer Relationship Management (CRM) module supports tracking of internal audits.

Corrective and Preventive Action Reports
1 Provide a clear record and assignment
system for Corrective (CAR) and
Preventive (PAR) Actions
Essential F Sample Master® supports this requirement with the CRM module. The CRM module is for managing customer inquiries and complaints. This module will track how each contact was made, who managed it, the severity of the issue and actions taken toward the resolution.

There are also several reports included - customer history, open issues by severity and a summary report.

2 LIMS shall have the ability to create a
unique number in the system for every
corrective and preventive action
Essential F Sample Master® supports this requirement with the CRM module; a unique number is assigned to all ‘CAPA’ actions in the LIMS.
3 Capture the necessary Quality
Assurance information needed to
investigate deviations and out of
specification (OOS) results
Essential F Sample Master® fully supports this requirement with the CRM module. 4 Record all issues associated with
quality and auditing within Laboratory.

Essential F Sample Master® supports the ability to manage all issues associated with quality and auditing with the Resource Management and CRM modules.

5 LIMs shall have the ability to allow
admin to assign corrective actions to
certain staff members to investigate
and store the outcome in the system
with the ability to re- assign as needed
Essential F Sample Master® fully supports the ability of the Admin or another appropriately permissioned staff member to assign corrective actions for investigation and store the outcome(s). Actions may be reassigned as needed.
6 Corrective and Preventative action
reports/screen/workflow shall be
configurable to specific requirements
of the Vallejo Water Quality
Laboratory.

Essential F Users with appropriate permissions have the ability to configure reports/screens/workflows to meet the Vallejo WQL needs.
7 LIMS shall have the ability to store and
manage Customer complaints from
throughout the water department.

Optional F Sample Master® fully supports storing and managing Customer complaints from throughout the water department with the CRM module.
8 LIMS shall document any changes that
are necessary as a result of corrective
action investigations and
implementation of CAR/PARs.

Essential F Sample Master® supports this requirement with the CRM module.

Sample Planning and Scheduling
1 LIMS shall include a calendar-based
scheduler to automatically preschedule routine samples Essential F Sample Master®’s powerful Sample Scheduling module is used to automatically log-in samples that are routinely collected. Samples can be automatically scheduled as never, one time, daily, weekly, bi-weekly, monthly, quarterly, semi-annual or annual events. Sample bottle labels and worklists can automatically be generated in advance of a sampling event and sample kits created.
2 LIMS shall be able to store sample
collection locations and the frequency
that various routine sample types are
to be collected from each location.

Essential F This is fully supported using client Projects and the Sample Scheduling module. The Sample Scheduling module allows users to associate Projects, including Sites, with specific sample schedules and start/stop dates.

3 LIMS shall include the capability to use
bar code readers and label printers to
generate barcodes and user-defined
labels. Proposers should include a list
of compatible bar code readers and
label printers. The Label generator
shall have the following capabilities:
•Print labels for scheduled samples
prior to collection.
•Print labels for ad-hoc samples prior
to collection.
•Print small labels that can be
transferred to paper worksheets.
•Barcode reader can read container
vendor codes to identify container ID
and type.
•Label format shall have multiple fields
to allow the user to configure any
number of parameters associated with
the sample, including printing barcodes
on labels.

Essential F Barcoding and label printing are fully integrated into Sample Master®. Sample Master® fully supports barcoding with industry standard readers and label printers. ATL offers a Barcode Starter Package which includes: a Zebra ZD620 printer, 2 CCD hand-held scanners, 1 ribbon, 1 roll of labels (1200), barcode software and all required cables. This package includes onsite installation, configuration (includes up to 2 hours of custom label report development) and training when purchased with Sample Master® LIMS.
• Label printing can easily be associated with sample schedules via the User Function Setup and the Task Manager. Sample bottles can be prepared and labels can automatically be generated. • A User Function can be established to print labels for ad-hoc samples, i.e. to print for being affixed to bottles in advance. • Users can format and print labels in a variety of sizes and define sample label content. Labels are reports that can be configured to meet client requirements, including the size and content on labels. Labels may include bar codes, numbers and text.

4 LIMS shall generate a chain-of-custody
(COC) report for samples received.
•COC templates shall be configurable
such that a group of samples collected
for a project or customer can be placed
on one sheet.
•LIMS can generate COC forms for
scheduled samples that are not yet
logged in.
•COC forms shall be configurable to
contain all user defined sample
parameters
Essential F Sample Master® includes several COC reports that users with appropriate permissions may modify to meet specific requirements. Sample Master® includes an internal Chain of Custody (COC) that manages the transition of samples within the laboratory, along with an external COC that supports items sent to the laboratory or submitted to an external laboratory for additional testing.
• Sample Master® includes the ability for a group of samples collected for a project or customer to be placed on one sheet. A COC report may be printed at any time, prior to, or upon collection, and it follows the sample to the lab. Sample Master® tracks sample and associated container movement following “Department Order” (“chain of custody routing rules”) throughout the lab including date, time, status and user. It provides immediate location of all containers and summarizes all custody changes. • Sample Master® can generate COC forms for scheduled samples that are not yet logged in.
• Sample Master® COC forms are user-configurable and may contain client-specific information including sample parameters.
5 LIMS shall allow the option to
automatically login selected routine
pre-scheduled samples without first
being manually received in the
laboratory.

Essential F Sample Master®’s Sample Scheduling module provides the ability to pre-log samples for routine collection.
6 Scheduled samples not collected or
received shall trigger an alert status or
email
Essential F Scheduled samples not collected or received can trigger an alert or email in Sample Master®. This is supported via configuration of alerts in the Task Manager.

7 LIMS shall allow scheduled samples to
be cancelled or rescheduled.

Essential F Sample Master® allows scheduled samples to be cancelled, re-ordered or re-scheduled. 8 LIMS shall allow making changes to
analyses assigned to scheduled
Essential F Sample Master® allows users with appropriate permissions to make changes to analyses assigned to scheduled samples.
9 Sample scheduling shall include the
following frequencies: daily, specific
day(s) of week, monthly, bi-monthly,
quarterly, semi-annually, annually and
specific date.

Essential F
This is fully supported using the Sample Scheduling module. The Sample Scheduling module supports schedules for never, one time, minutely, hourly, daily, weekly, biweekly, monthly, quarterly, semiannually, annually, and study via the use of a drop-down calendar.

Additionally, the Calendar function provides a monthly calendar showing all of the projects that are scheduled to be collected. By selecting a day on the calendar, the tests and sites for each project are displayed.

Sample Log-in and Tracking
1 LIMS shall be able to auto-log, pre-log
and ad hoc log in samples.

Essential F Sample Master®’s Sample Scheduling module provides the ability to automatically login samples on a defined date. Sample Master®’s Sample Tracking module allows pre-log groups as part of the Sample Login function. Templates for pre-log groups may be established as Projects in the LIMS, allowing a simple choice on a pull-down menu to automatically enter a project as a Pre-log Order. Pre-logged samples associated with an Order may be logged into the system via the single click of a Pre-log -> Login button.

Additionally, samples may be logged in on an ad-hoc basis, or via scanning of barcode labels. 2 LIMS shall assign a unique Field ID code
to each scheduled or received sample,
and be able to either generate this
code or accept an externally-generated
Field ID code.

Essential F/C
Estimated:
$2,340
All samples are given a unique ID in Sample Master® and can be configured with many different formats including text, dates, numbers, etc. .

If the City desires Sample Master® to assign a unique Field ID code to each scheduled or received sample, and be able to either generate this code or accept an externally-generated Field ID code, this would be supported via ATL’s Requirements Document process. ATL engineers will work with the CIty to determine the best process for generation of the Field ID, prior to creating a customization or system interface to support this requirement. ATL has listed this cost as OPTIONAL in the Cost Proposal.
3 LIMS shall assign all logged-in samples
(samples received in the laboratory) a
unique Sample Identification Number,
even if the sample has multiple
analyses associated with it.

Essential F This is fully supported in Sample Master®. Sample Master® assigns all samples a unique Sample ID, and all associated aliquots, containers and splits are tracked to the Sample ID.

4 LIMS shall be able to uniquely identify
sample containers that hold samples to
be tested, including identifying all
samples, subsamples, preservations,
sample containers, and tests.

Essential F Sample Master® supports uniquely identifying sample containers that hold samples to be tested, including identifying all samples, subsamples, preservations, sample containers, and tests.
5 LIMS shall allow for the simultaneous
log-in of different samples at more
than one workstation.

Essential F Sample Master® allows for the simultaneous log-in of different samples at more than one workstation.
6 LIMS shall allow for manual and
automatic assignment of sample
priorities to samples.

Essential F This is fully supported in Sample Master®. Default priorities are included in Sample Master®, and clients may configure their own priorities based on organizational requirements. These may be applied to a single sample or group of samples.
7 LIMS shall have user-configurable login templates for routine, scheduled and common sample types.

Essential F
8 LIMS shall be able to readily retrieve
the sample status and location from
cradle to grave; starting from sample
request, collection, log-in, analysis,
quality assurance, review, approval,
disposal and or storage
Essential F Sample Master® provides a common Master Query screen integrated into all system modules which allows users to readily retrieve the sample status. Each sample is displayed with every department that it has been in and which departments that it still needs to go through. Details of the sample, such as when it was updated from each department, can be listed by clicking the Details button. If the sample has results, they can be viewed by clicking the Results button.
9 LIMS shall provide sample log-in and
sample tracking capabilities to
distinguish in-house analyses from
Sample Login templates can be configured for routine, scheduled and common sample types.
contract lab analyses.

Essential F This is fully supported in Sample Master®, which allows samples to change ownership through the setup of contracting laboratories as a Department. The status of samples that are sent to an outside contracting laboratory are tracked in real-time.

10 LIMS shall allow user configurable
sample log-in templates to include but
not limited to the following
information:
●Locafion of the sample
●Date and fime of sample collecfion
●Sample Collector
●Field ID
●Sample ID
●Unusual sampling condifions (i.e.
weather)
●Field test results (temperature,
residual Cl, etc.)
●Lab name (lab actually performing
test)
●External Lab ID (Contract Lab ID, if
applicable)
●Projects ID
●Charge Code (if applicable)
●Tests Assigned
●Preservafion
●Holding Time
●Priority
●Date and Time of Sample Receipt
Essential F This is fully supported in Sample Master®. Sample log-in templates may be configured by users with proper permissions to contain any/all of the required criteria described.

11 LIMS shall automatically calculate due
dates and hold times for preparation
and analysis and auto-notify users via
email or in LIMS based on configurable
criteria including but not limited to
sample receipt notices, limits
exceedance notification, QA/QC outlier
notification, and holding time
notification.

Essential F This is fully supported in Sample Master®. Standard calculations include: due dates, prep due dates, analysis due dates, sample due dates, due date flag, spike and standard percent recoveries, matrix spike percent recoveries, relative percent differences, surrogate percent recoveries, etc.

Standard analysis holding time is defined and associated with Test definitions within the LIMS Maintenance module of Sample Master®. Holding times intervals are defined in hours or days. Holding times are invoked upon association of the test with the sample at login.

Email notifications may be created via the Task Manager based on sample receipt notices, limits exceedance notification, QA/QC outlier notification, due dates, holding times, etc. 12 LIMS shall allow users to query
samples by sample ID, field ID,
analysis, days old, status, contract lab,
project ID, charge code, date received,
date completed, collection
information, specification status,
analyst, batch and result.

Essential F The Master Query screen allows clients to filter and retrieve data dynamically. The Master Query screen is the primary interface to retrieve data from within Sample Master® with 33 different fields to retrieve information, including sample ID, field ID, analysis, days old, status, contract lab, project ID, charge code, date received, date completed, collection information, specification status, analyst, batch and result. There are over 8.6 trillion combinations to retrieve client’s data. An unlimited number of queries can be created and saved via the “One Step” function.

Queries are exportable in a variety of formats, including csv format and printable utilizing standard or user defined report formats.
13 LIMS shall be set up to track samples
sent to a contract laboratory and to
identify which analyses were
performed by which laboratory. In
cases where the same sample is
analyzed by the same method in
different laboratories, LIMS shall be
able to store all results.

Essential F Sample Master® is very well suited to track samples that are sent to outside contract laboratories. Samples are logged into the LIMS and then can be tracked and results updated automatically. In cases where the same sample is analyzed by the same method in different laboratories, Sample Master® is able to store all results. 14 LIMS shall be able to store comments
associated with a specific sample.

Essential F The user can store comments in a variety of places in Sample Master®, including association with a specific sample.

15 LIMS shall allow for keeping all records
required under the 2016 TNI Standard
for Environmental Laboratories V1M2
Section 5.8 “Handling Samples and
Test Items”. (A copy of this section can
be provided if vendor requires).

Essential F Sample Master® allows for keeping all records required under the 2016 TNI Standard for Environmental Laboratories V1M2 Section 5.8 “Handling Samples and Test Items”. Sample Master® is a state-of-the-art LIMS that automates the process of ensuring data integrity by limiting access to data to authorized users. Sample Master® contains integrated workflow management that produces compliant electronic records at each of the laboratory workflow steps and links related information to produce a traceability matrix surrounding results.

Sample Master® tracks samples throughout their lifecycle, from login through disposal, including the steps required to support defendable results, and electronically documents this information to maintain:
• Various versions of test methods, dates of activation and retirement • Training record management for analysts and re-certification dates • Full on-screen audit trail on results
• Complete chain of custody with date/time stamps
• Chemical inventory, lot numbers, expiration dates and storage information • Instrument maintenance, calibration and repair logs
• Control charts and internal laboratory standards tracking • Corrective and Preventive Actions (CAPA)
• Subcontracting sample tracking
• Reporting templates and Electronic Data Deliverables (EDDs) Sample Master® provides users with the ability to manage and store all records required under the 2016 TNI Standards identified in V1M2 Section 5.8, including the retention and/or disposal of test and calibration items. Test and Calibration items are securely stored from collection through disposal, and information may only be accessed/modified by users with appropriate permissions. All tests and calibrations are uniquely identified in Sample Master®, and may be retained in either the active database or archive database in perpetuity. A unique ID is given to all orders, tests, samples, batches, methods, instruments,

etc., in Sample Master® to prevent any confusion with other physical items, or when referred to in other records or documents.

Sample Master® tracks conditions for tests and calibration items to identify any abnormalities or other departures from specified conditions. These may be configured by the client to meet organizational needs.

Sample Master® creates a unique ID for all sample containers, and the format of the ID may be configured by the client. Additionally, all samples, sub-samples (aliquots), preservations, containers, tests and/or extracts/digestates are uniquely identified. All ID codes are unique and are linked to the original sample ID.

Sample Master® supports the use of bar code labels, based on client configuration, to contain any/all information related to the test and/or calibration item. Labels may be heat/cold and chemical resistant to maintain the integrity of the label under laboratory conditions. The Sample/Order ID are linked and associated with any related activities including sample prep, and the sample ID may be the same and the field ID where designated by the client. Sample Master® supports sample receipt conditions that are documented against the unique Sample ID, including temperature, condition of container, etc. All sample conditions may be included in the COC or transmittal.

Sample Master® tracks the client/project, date and time of receipt, unique ID and the identification of the person logging the samples. All this information is linked to the original Sample/Order ID, including test/s, sample conditions, any preparation, and/or comments.

Users have the ability to attach documents transmitted to the laboratory with the sample, including external COC, transmittal forms, memos, etc. Sample Master® includes an internal Chain of Custody (COC) that manages the transition of samples within the laboratory, along with an external COC that supports items sent to the laboratory or submitted to an external laboratory for additional testing.

1 LIMS shall automatically generate a
user-defined worklist grouped by any
one of the following instrument,
analysis, project, matrix, analyst,
workgroup, or date
Essential F This is accomplished via the Create a Worklist function in the Sample Tracking module.

Tasks in Sample Master® follow and are assigned and scheduled to a user defined department order (as an example Receiving to Analysis to Disposal). Sample Master® will identify tasks that require fulfillment, have been completed, or are overdue for completion within a department. Within each department, tasks can be assigned and scheduled to individuals via user defined Worklists. Analysts can define their test workload by creating their own worklists or worklists can be created by managers and assigned to individual analysts. Unless specifically overridden, Sample Master® prevents the assignment of the same task to multiple individuals.

Worklists allow users to:
• Assign samples to a given lab technician or analyst for processing or testing. • Place instructions to the technician in the Description field of the worklist. • Build Groups (Lots) of Samples from multiple Orders. Suppose you are processing samples from several Orders at once. You would like to keep track of the samples that were processed together, similar to a Lot. A Worklist allows you to do this. 2 LIMS shall allow each test or analysis
type to be uniquely identified with a
user defined analysis code. The
analysis code shall allow multiple
reportable parameters to be
associated with it.

Essential F Sample Master® allows each test or type to be uniquely identified with a user defined analysis code, which supports multiple reportable parameters. 3 LIMS shall have the ability to create
user-defined sample preparation
(prep) sheets and bench sheets for
different analyses.

Essential F This is fully supported in Sample Master®, which comes with over 60 standard reports, including prep and bench sheets, all of which may be modified and/or copied by uses with appropriate permissions.
4 LIMS shall allow authorized users to
add/remove fields from the benchsheet templates after the initial LIMS setup
Essential F A bench sheet template can be a report and reports can be modified by users with proper permissions. ExcelExpress can also be used to support this requirement. 5 LIMS shall allow users to add or
remove samples from bench sheets or
batches.

Essential F Sample Master® supports the ability for users with proper permissions to add or remove samples from bench sheets (worklists) or QC batches.

Worklists and Batching

6 LIMS shall allow configuration of QC
samples (such as blanks, spikes,
duplicates etc.) for any analysis
Essential F The QA/QC module allows users to graph results and create control charts for data that has been entered into Sample Master®. Users can configure tests to include QC, matrix spikes, blanks, duplicates, surrogates, matrix spike duplicator and many others. Control limits may be entered manually or calculated from historical limits. Users can easily select the data to plot using criteria such as test, sample number, analyst, etc. 7 LIMS shall allow setting-up of QC
batches and templates for samples to
be automatically populated into a
sequence for the batch or individually
assigned to a user- defined sequence
Essential F QC Batches can be created, allowing clients to batch samples to ensure that samples conform to QC levels (upper and lower warning limits) and regulations. The run sequence for the QC Batches is editable, highly customizable, and exportable. 8 LIMS shall assign unique sample batch
identification numbers to sample
groups for sample preparation and
analysis worksheets.

Essential F Sample Master® assigns a unique sample batch ID to sample groups for sample preparation and analysis worksheets.
9 LIMS shall allow users to flag and/or
change work priority of samples on
worklists.

Essential F Sample Master® allows users with appropriate permissions to flag or change work priority of samples on worklists.
10 LIMS shall allow storing of comments
associated with an analysis and/or
results.

Essential F The user can store comments in a variety of places in Sample Master®, including association with an analysis and/or results.
11 LIMS shall allow users to reorder/rearrange/update worklist information to provide flexibility for
planning workloads.

Essential F Sample Master® allows users to re-order/rearrange/update worklist information to provide flexibility for planning workloads. Testing workload is managed in Sample Master® via the Create a Worklist or Worklist Maintenance functions. Analysts can define their test workload by creating their own worklists or worklists can be created by managers and assigned to individual analysts.
12 LIMS shall recover and correctly
schedule recurring samples after any
system downtime
Essential F Sample Master® will recover and correctly schedule recurring samples after any system downtime.

Analysis and Data Entry
1 Pre-printed bench sheets shall be
designed from existing templates and
set up to accept handwritten test
results for manual entry into LIMS.

Essential M/C
Estimated:
$3,120
This is fully supported in Sample Master®. ATL engineers will work with the City to design pre-printed bench sheets. ATL has included additional hours within our cost proposal to support this requirement.
2 Electronic bench sheets shall be
designed and set up in LIMS to record
data using a keyboard or tablet
Essential M/C
Estimated:
$3,120
This is fully supported in Sample Master® via ExcelExpress. ATL engineers will work with the City to design electronic bench sheets. ATL has included additional hours within our cost proposal to support this requirement.
3 LIMS shall allow addition of new
analyses by authorized Lab Staff only.

Essential F Sample Master® supports the addition of new analysis by Lab Staff with proper permissions only.
4 LIMS shall have instrument interfacing
capability
Essential F Sample Master® supports instrument interfacing. ATL has interfaced over 500 different instruments with our LIMS solutions. ATL can develop the instrument parser via our RD process or the City can leverage the ExcelExpress tool to create their own instrument parsers.
5 LIMS shall allow re-analysis of a sample
using the same sample identification
number without requiring to be relogged in; at the same time retaining the results from the first analysis.

Important F This is fully supported in Sample Master®. Any re-analysis of a sample does not necessitate generating new Sample ID. Both the original results and re-analysis results are stored in Sample Master®.
6 LIMS shall maintain history of analysis
for a specific sample, including but not
limited to repeating of sample prep
and analysis
Essential F Sample Master® maintains history of analysis for a specific sample, including but not limited to repeating of sample prep and analysis. The View Status Details function shows a history of the status changes for a sample by Department.

7 LIMS shall be capable of accepting
manual and electronic upload of data
from instruments
Essential F Sample Master® ‘s Electronic Data Transfer module allows direct electronic transfer of data from the instrument to Sample Master® via a variety of formats including .XLS, .CSV, text (ASII) and others. Sample Master® can be configured to scan directories to import multiple files or import data for multiple runs by file or directory. When multiple runs are imported, users can select the data that is entered into Sample Master®. Additionally, clients may be able to utilize ExcelExpress to import data from the majority of instrumentation, minimizing the need for custom instrument parsers.
8 LIMS shall allow results to be entered
by sample ID, batch, date, analyst,
project, or work request number
Essential F This is fully supported in Sample Master® via the Master Query, which allows users to choose the criteria for results to be entered, including Sample ID, Batch, Date, Test, Project, Order ID, etc.
9 LIMS shall be setup to electronically
accept sample results/reports from
contract labs or other data sources in
up to 5 different Electronic Data
Deliverable (EDD) formats, including
reporting limits, minimum levels,
method detection limits, qualifiers, and
comments.

Essential C/F
Estimated:
$7,800
LIMS users are able to export data from Sample Master® for import to an external system via an EDD, or for importation to Sample Master® via a contract laboratory parser. These are user tailorable once developed. This is accomplished via ATL’s Requirements Document process. ATL engineers work with clients to identify all needed data and fields to ensure all information is captured and mapped accurately, prior to developing the data import/export. ATL has included additional hours within our cost proposal to support this requirement.

Clients also have the option of setting up themselves, using ExcelExpress.

10 LIMS shall allow the attachment to a
batch of text results/reports as pdf
documents or images in LIMS,
including scanned documents and
microphotographs. Documents should
be rapidly retrievable by batch #,
analysis, or sample number
Essential F Sample Master® allows users to attach documents, such as SOPs, photos, PDFs, and others. The link is stored to a separate location. Only links to attached documents are stored in the LIMS, as SQL recommends not storing binary large objects (BLOBs) in the active database. More comprehensive document management is supported via integration with external document management systems such as SharePoint. Document formats include photo (JPG, PNG, TIFF, etc.), PDF, XLS/CSV, DOC, and others. 11 LIMS shall be able to recognize and
perform calculations using standard
numeric results as well as text values
such as NA, ND, DNQ, <1, Present,
Absent, > 2492 based on predefined
rules.

Essential F This is fully supported in Sample Master® via the integrated QA/QC module, which supports all the basic QA/QC associated with a typical analytical water/wastewater laboratory. Standard calculations such as mean, standard deviation, upper and lower control limits and < and > symbols are built into the LIMS. Sample Master® supports text values such as NA, ND, DNQ, <1, Present, Absent, > 2492 based on predefined rules. Users have extreme flexibility with reporting. Significant figures, data qualifiers and the number of decimal points and units can be defined.

Data Review and Approval
1 LIMS shall be set up to automatically
notify specific personnel of pending
approvals and completed test results.

Essential F This is fully supported in Sample Master® using the LIMS Maintenance module Task Manager function.
2 LIMS shall be set-up to have all batch
QA/QC quickly viewed when reviewing
or approving data.

Essential F All batch QA/QC can be quickly viewed when reviewing or approving data in Sample Master®.
3 LIMS shall flag data exceeding user
defined limits such as holding times,
permit limits, batch QA/QC, sample
QA/QC, etc. when reviewing and
approving data, but will allow for
approved users to override and report
the data if they deem fit.

Essential F Sample Master® immediately validates data upon entry so that warnings and reruns are indicated to the users as soon as possible. Sample Master® flags results that do not meet acceptance criteria. Users with proper permissions can override and report the data they desire.
4 LIMS shall change the appearance
(color, font) of data exceeding user
defined limits such as holding times,
permit limits, and sample batch
QA/QC.

Essential F Sample Master® supports the use of color designators for limits and data qualifiers, allowing users to identify issues upon entry. Sample Master® user defined limits such as holding times, permit limits, and sample batch QA/QC can be color-coded to alert the analyst at the time of entry.

5 LIMS shall automatically add a userdefined qualifier to data when userdefined limits such as holding time or sample batch QA/QC are exceeded.

Essential F Sample Master® provides the ability to add a user-defined qualifier to data when user-defined limits such as holding time or sample batch QA/QC are exceeded. There are default data qualifiers included in Sample Master®, or clients may create user defined qualifiers to meet organizational needs.
6 LIMS shall be able to trend data for a
set number of past sample results (i.e.
10, 20) per location, sample type or
analysis that are available to review
when reviewing or approving data.

Essential F Sample Master® ‘s Data Entry module includes functionality to plot result trends. This includes the ability to trend data for a set number of past sample results (i.e. 10, 20) per location, sample type or analysis that are available to review when reviewing or approving data.
7 LIMS shall be set up to have data
viewable in a table format or a chart
format as needed by the user.

Important F This is fully supported in Sample Master®. Users may view data in table format or in chart format. This includes the ability to generate Trend charts, and/or to view data via a Dashboard.
8 LIMS shall allow approval by selecting
sample, batch, instrument, project,
method, date analyst, due date, etc.

Essential F The Result Entry function is used in Sample Master® to view, enter, edit, approve, and report results. The Results Entry Master Query easily allows samples for approval to be retrieved by sample, batch, project, method, date, due date, etc. Users can "Sort" by Analyst or Instrument once they pull up the samples/order they want to review or enter data for.

9 LIMS shall have approvals privileges
assigned to specific individuals based
on their roles or responsibilities in the
organization
Essential F Sample Master® has multiple levels of security. In addition to the established network security, users must log into Sample Master® with a user name and password. There are multiple levels of permissions in the LIMS for modifying result data, from view only, where users that are logged in with this permission level are only allowed to view result data, but have no ability to enter or alter results. Full permission allows users to view, enter, validate, and approve result data in the system. This higher permission level is typically reserved for lab managers, high-level managers and the LIMS Database Administrator. In addition to the multiple levels of permission for result data, there is also permission based on LIMS function. For example, the LIMS consists of several modules, a user may have access to the Sample Tracking module and all the functions in that module and no other access. There is also the ability to provide end-users with access to certain functions within a module. 10 Data approval shall be configurable by
the user to require a second person to
approve the data other than the
person who entered the data.

Essential F Sample Master® has an easy to use, 3-step data validation and approval process. Step 1:
results are entered, Step 2: validated and Step 3: approved. When enabled by the LIMS Administrator, Sample Master® can require peer review during result validation, to prevent the same person from validating and approving results he/she entered. 11 LIMS shall provide for tracking of
approval status.

Essential F Sample Master® tracks all the steps of the sample throughout its lifecycle, and identifies the date/time and user ID for all steps in the lifecycle, including collection, receiving, prep, testing, results entry, validation, approval and disposal. 12 LIMS normally shall only report
approved data. Reporting of
unapproved process control data may
be configured by authorized users
only, with a user defined qualifier .

Essential F Sample Master® supports this requirement. Users with proper permissions may configure the reporting of unapproved process control data, with a user-defined qualifier. 13 LIMS shall only allow modification of
approved data by authorized users and
shall provide notification to specified
users whenever approved data is
changed.

Essential F This is fully supported in Sample Master®. Only users with appropriate permissions are able to modify approved data, which spawns an audit trail. Audit Trail reports can be configured to be emailed to any interested party along with a cc list for review and followup, if required.

Quality Assurance / Quality Control (QA/QC)
1 Application shall provide functionality
compliant with the requirements of
the 2016 TNI Standard for
Environmental Laboratories V1M2
Section 5.9 “Quality Assurance for
Environmental Testing.” (A copy of this
section will be provided to Vendor if
they require it).

Essential F Sample Master® supports compliance with the 2016 TNI Standards for Quality Assurance for Environmental Testing, allowing laboratories to perform QC to monitoring the validity of tests and calibrations. Sample Master®’s QA/QC module allows users to query and track QA/QC tasks for all user defined QC types such as duplicates, spikes, reference checks, calibration standards, blanks, serial dilutions, internal standards, etc.

Sample Master® has the ability to flag results that are out of control limits, and to exclude these items from charts, reports or calculations. Comments can be added to these results.

The results that are flagged are color coded to alert the analyst upon result entry. Users with appropriate permissions may request retesting/analysis to address items outside limits and an Incident may be created to address corrective/preventive action/s. All data is available for trending/charting via the integrated QA/QC module. Trending can be reviewed to evaluate precision and accuracy over time, and using historical data, clients can trend result values for a given period. Charts are supported by test, department, client, site and a variety of additional criteria. Standard calculations are built into the LIMS, such as mean, standard deviation, upper and lower control limits, and < and > symbols are fully supported.

Users can record raw data, such as .0954 and report a <1.0 - the LIMS will store both values; users have extreme flexibility with reporting. Significant figures, data qualifiers and the number of decimal points and units can be defined.

Advanced statistical analysis via integration with software like NWA or SAS JMP allows users to perform sophisticated statistical operations such as ANOVA, Correlation and Variance, Linear and multi- linear Regression, Chi Square test, and the Student’s t test. The QA/QC module allows users to graph results and create control charts for data that has been entered into Sample Master®. Users can configure tests to include QC, matrix spikes, blanks, duplicates, surrogates, matrix spike duplicator and many others. Control limits may be entered manually or calculated from historical limits.
2 LIMS shall be set-up to round data to
user specified number of significant
figures using EPA rounding rules.

Essential F This is fully supported in Sample Master®. Sample Master® includes all standard EPA rounding rules and clients have the ability to configure both rounding and significant figures.

3 LIMS shall allow all QC samples
including replicates and spikes with a
specific batch to be automatically
scheduled for different analyses.

Essential F This is fully supported using the Sample Scheduler. Sample Master® allows all QC samples including replicates and spikes with a specific batch to be automatically scheduled. Sample Master® allows users to query and track QA/QC tasks for all user defined QC types such as spikes, duplicates, blanks.
4 LIMS shall be set up for producing fully
automated, on-demand control charts
for each method, including charting
blanks, spike recovery, spike-duplicate
recovery, relative percent difference
between duplicates, control standard
recovery, and certified reference
samples.

Essential F The QA/QC module allows users to graph results and create control charts for data that has been entered into Sample Master®. Users can configure tests to include QC, matrix spikes, blanks, duplicates, surrogates, matrix spike duplicator and many others. Control limits may be entered manually or calculated from historical limits.

You can easily select the data to plot using criteria such as test, sample number, analyst, etc.

5 LIMS shall keep an audit trail of any
changes made to the data as well as
changes made to the approval status
of tests.

Essential F Sample Master® provides a complete audit trail for changes to validated/approved results. Additionally, Sample Master® stores the approval status of tests. For validated/approved results, the LIMS stores the original result, the date and time stamp of the original result, the person that entered the original result and the new result, the date and time stamp of the new result, the user that made the change (requires permission) and finally the new result. Additional auditing capability is supported through DBAudit, which will log changes against the SQL database. 6 LIMS shall allow user to define quality
control specifications for each method
and/or sample.

Essential F Sample Master® allows users to define quality control specifications for each method and/or sample.
7 LIMS shall be able to relate all batch
QA/QC information to sample test
results, instrument, project, analyst,
and date.

Essential F Sample Master® is able to relate all batch QA/QC information to sample test results, instrument, project, analyst, and date. Sample Master® ‘s Create QC Batch function is used in Sample Master® to group samples together with the QC samples that will be analyzed for a specific analytical run. This group is called a QC Batch, (or Run Sequence). Both a QC Batch and a Run Sequence are Test/Method specific.

Data Transfer/Instrument Integration
1 LIMS shall be set up to automatically
send and receive specified data from
different lab instruments and software
Essential F Instrument integration (bi-directional) is fully supported. ATL has extensive expertise in instrument integration and has a library of over 500 different instruments that have previously been interfaced with Sample Master®. ATL can develop the instrument parser via our RD process or the City can leverage the ExcelExpress tool to create their own instrument parsers.
2 LIMS shall be able to import data in CSV
or Excel format
Essential F
Sample Master® is tightly integrated with the Microsoft Suite. Users are able to import and export data from Excel, Word, text (ASCII), and comma delimited, XML and other common formats. ATL is a Microsoft GOLD Certified Partner and as such, supports all the common import/export formats. In addition, ATL offers ExcelExpress, a powerful add-in that enables bi-directional data transfer between Sample Master® LIMS and Excel spreadsheets.

3 The ability for LIMS system to
communicate with other systems,
including SCADA Historian and various
cloud services.

Essential C
SCADA:

Estimated:
$3,900
NexGen:

Estimated:
$3,120
Sample Master® can easily be integrated with SCADA systems that are ODBC compliant (this is required for bi-directional integration). Many SCADA databases are based on SQL Server and as a result, direct linking can occur, or automated import tasks can be configured with Excel. Sample Master® has a LIMS Task Manager that allows users to schedule tasks such as data exports to other systems (such as accounting systems, SCADA, SAP, etc.), user functions, XML exports (EDDs) as well as bi-directional instrument interfaces (for those instruments that support that functionality). Integration with external systems are managed via ATL's RD process to ensure all needed fields TO and FROM the LIMS are captured and mapped accurately, prior to creating the interface.

Sample Master® supports integration with SCADA and NexGen SaaS asset management and ticketing system via the RD process. ATL has included additional hours within our cost proposal to support this requirement.

Reporting
1 LIMS shall include a report design
module to develop reports that can be
configured by the user.
●Any data input into LIMS can be
selected for reporting.
●Samples can be queried using any
sample parameters or multiple
combinations of parameters.
●Ability to upload and use report
templates from Lab’s regulatory body.

Essential F Sample Master® Workstation LIMS utilizes Access as its reporting tool; however, clients may utilize Crystal or SQL Reporting Services (SRS), if desired. There are over 60+ standard reports included with Sample Master®, all of which may be modified by users with appropriate permissions. A portion of the on-site training is dedicated to creating and modifying the standard reports. ATL also offers a LIMS Boot Camp, both a 3-day Intermediate Course and 2-day Advanced Course bi-annually in Pinehurst, NC (currently virtual due to pandemic). The Advanced Course dedicates a significant percentage of time to reporting.
● Any data input into Sample Master® can be selected for reporfing. ● Samples can be queried using any sample parameters or multiple combinations of parameters with Sample Master®’s Master Query. ● Sample Master® provides the ability to upload and use report templates from the Lab's regulatory body.

2 Results fields in LIMS shall have userset upper and lower Limits. Results falling outside the limits shall trigger a
color change of results on screen with
automatic email notification about the
incident to a user-defined address.

Essential F This is fully supported in Sample Master®. Results are validated immediately upon entry, providing the analyst with visual indication of anything that falls outside the limits. Via the Task Manager, Sample Master® can generate an automatic email notification about the incident to a user-defined address.
3 LIMS shall include logical reporting (i.e.
<, >, Present, Absent, NA, ND)
Essential F Sample Master® includes logical reporting (i.e. ‘DNQ’, <, >, Present, Absent, NA, ND). 4 LIMS shall allow flexibility to redesign
existing reports after LIMS
implementation.

Essential F There are over 60+ standard reports included with Sample Master®, all of which may be modified by users with appropriate permissions.
5 LIMS shall have the ability to export all
data including QC data to Excel without
needing an intermediate data transfer
file.

Essential F Sample Master® also features flexible, fully automated reporting capabilities with print preview and direct printing of reports to a user selectable printer, fax, the web (Result Point®), or email (PDF) to a main contact along with a cc list to all required parties. Reports can be distributed automatically or on an ad-hoc basis. There is easy import/export of data (including QC data) with Excel and Word and other common formats (with permissions), as shown below. There is also ExcelExpress for pushing and pulling a wide variety of data from the LIMS for reporting.
6 LIMS shall allow reports to be
generated in a PDF format and sent to
designated user(s) via email.

Essential F Sample Master® allows reports to be generated in a PDF format and sent to designated user(s) via email. Sample Master® provides automated e-mails, reports and user defined notifications via the Task Manager function in the LIMS Maintenance module. Users, permissioned to access the Task Manager, are able to easily create, modify, delete and schedule LIMS notification tasks. Tasks can be triggered via a user-defined schedule or on an ad-hoc basis and can be automatically purged once completed. The User Function Setup, also within the LIMS Maintenance module, allows for the creation of user-defined notification tasks that can then be scheduled via the Task Manager. Additionally, reports may be exported into standard formats including XLS, DOC, PDF, etc.

7 LIMS shall provide for the calculation
and reporting of user-defined
parameters, such as Ca and Mg, that
are calculated from other parameters.

Essential F Sample Master® provides for the calculation and reporting of user-defined parameters, such as CA and MG, that are calculated from other parameters.

Results are stored for each parameter of a test. Additional parameters, surrogates and spike parameters can be added for each test. Each parameter can have a different entry and reporting units, limits and significant figures or decimals. Parameters can also be calculated from other parameters in the test.
8 LIMS shall be able to present data in
various views, and users shall have the
ability to save a particular data view
for later use.

Essential F An unlimited number of queries can be created and saved via Sample Master®'s “One Step” function.

9 Application shall provide functionality
compliant with the requirements of
the 2016 TNI Standard for
Environmental Laboratories V1M2
Section 5.10 “Reporting the Results” as
well as CA state water boards
requirements
Essential F Sample Master® supports the ability to create and modify reports to meet the requirements of the TNI Standards under “Reporting the Results” as well as CA state water boards requirements. There are over 60 standard reports included, which may be copied and/or modified to support the City's reporting needs. Reports may include any specific qualifiers, comments or other details needed to meet the customer’s specifications. Users can create both simple and complex reports (including cross-tab reports). Reports may be generated in hard copy for printing and mailing, or electronic format (PDF, XLS, TIFF, TXT) for emailing and/or onscreen viewing. Any information in Sample Master® may be added to a report (title, laboratory details (name, address, phone number), unique report ID, customer name, customer address, test method, any descriptions/comments, conditions, date of receipt, reference to the appropriate SOP (where relevant), results with units of measure, names and signatures of approving authority, any required narratives, footers, appropriate copyright statements, etc. Reports may include any deviations to/exclusions from the test method, and details on specific test conditions such as environment, statement/s of compliance/non-compliance with requirements and/or specifications, statements regarding uncertainty of measurement/s, opinions and interpretations, any other information specific to the method or customer. Sample reports may be configured to include sample date, identification of sample type (substance, material, product), sample location and any accompanying documentation, relevant SOP/plan, environmental conditions, and any other required information. For reports containing results from subcontract laboratories, these results are identified as such when configured by the appropriate LIMS user. Users with appropriate permissions have the ability to design reports that may be assimilated easily by the reader, minimizing the possibility of any misunderstanding. Header and Footers may be standardized. Any reissuance of the report/s may be identified as such, and include statements to that effect. Reports may also identify sample preparation and/or holding times, the basis of the results when other than received (e.g. dry weight), any tests that are not accredited, and any results with values outside the range.

10 LIMS shall have the capability to report
data electronically to the State of
California CIWQS system in the CDF
format.

Essential F Sample Master® fully supports reporting in an electronic data format acceptable to upload to CIWQS database. This is accomplished via an Electronic Data Deliverable (EDD), as shown below.
11 The ability for LIMS to generate
mandated reports from data gathered
from SCADA Historian and manual
input.

Essential F This is fully supported. Sample Master® fully supports manual input and integration with SCADA Historian to generate mandated reports. Integration with external systems are managed via ATL's RD process to ensure all needed fields are captured and mapped accurately, prior to creating the interface.

Laboratory Support
1 LIMS shall be able to document and
maintain instrument maintenance,
performance and calibration records.

Essential F Instrument calibrations and history logs are tracked in Sample Master® via the Resource Management module. The Resource Management module allows clients to setup calibration schedules that clients can use to enforce compliance. 2 LIMS shall provide provision for
recording scheduled QC checks such as
daily incubator and refrigerator
temperatures, balance checks,
autoclave checks, and pipette
calibrations.

Essential F This is fully supported in Sample Master®, which contains fields that support tracking this information.
3 LIMS shall provide provision for
scheduling of routine quality assurance
activities, (e.g. calibration of weights
and thermometers).

Essential F Sample Master®’s Resource Management supports tracking of items such as periodic or routine services, including calibration for instrumentation and equipment. Sample Master® includes a standard report that shows upcoming calibrations, and this may be emailed to a user/group, or added to the Dashboard, as shown above in Requirement #1 of this section.

4 LIMS shall maintain training records for
laboratory analysts and shall only allow
data entry for a specific analytical
method by trained analysts
Essential F Sample Master®’s Resource Management module tracks laboratory staff training and certification. If a certain employee has a certification that is out of date, then that employee will not be allowed to perform a specific task, such as enter results for a test (for which their certification has expired) in Sample Master® until their certification is updated.
5 LIMS shall maintain records of Initial
and On-going Demonstrations of
Capability (IDOC’s and ODOC’s) by
laboratory analysts.

Essential F This is fully supported in Sample Master® via the Resource Management module, which maintains records of Initial and On-going Demonstrations of Capability (IDOC’s and DOC’s) by laboratory analysts.
6 LIMS will lock out users from a given
analysis if they have not completed
their ODOCS.

Essential F
This is fully supported in Sample Master® via the Resource Management module. Sample Master® will lock out users from a given analysis if they have not completed their ODOCS.

7 LIMS shall be capable of recording
traceability information and
certificates of analysis for reagents and
standards used in laboratory analyses.

Essential F This is fully supported in Sample Master® via the Chemical Inventory module, which tracks the purchasing, usage and disposal of chemicals, reagents and supplies in the laboratory.

Sample Master® captures Supplier details, CAS, Comments, Maximum/Minimum Allowable Levels and Warning Limits. Additionally, it stores Regulatory information, including links to CoAs, MSDS and other documents, and offers a full traceability history.

8 LIMS shall be able to present
important laboratory information in a
dashboard format that can be
configured by an individual lab user.

Important F This is fully supported in Sample Master®. Dashboards are configurable by users with appropriate permissions.

Data Migration and Interoperability
1 Allows for the migration (extraction,
transformation, and loading) of at least
10 years of historical data from excel.

Essential C
Estimated:
$7,800
This is fully supported in Sample Master®. ATL engineers will work with the City to develop a Requirements Document to ensure all needed data/fields are captured and mapped accurately, prior to beginning the migration process. ATL has included additional hours within our cost proposal to support this requirement.

2 Allows for the import and export of
data in consistent table format to
facilitate sorting and grouping, from
and to Excel delimited data, and
common databases.

Essential F Throughout Sample Master®, data can be directly exported to Excel via the file menu. All reports can be output to Excel for additional manipulation. Sample Master® supports importation of data from contract laboratories, instrumentation and electronic bench sheets in XLS, CSV and other common databases; however, additional configuration may be required.

Sample Master®'s new feature ExcelExpress allows users to automatically or manually import sample, result and QC data from Excel spreadsheets to create a new order. There are user friendly videos to instruct users on this tool. ATL engineers also provide on-site database administrator training and will demonstrate this functionally during the training sessions.
3 Allows the export of data based on the
currently selected record, or all
records that are the result of a search.

Essential F Sample Master® allows the export of data based on the currently selected record, or all records that are the result of a search.
4 Is compatible with MS Office 2016 and
later.

Essential F Sample Master® is compatible with MS Office 2016 and later. 5 Must be able to send email using
Microsoft Office Exchange Accounts
Essential F Sample Master® supports sending email using Microsoft Office Exchange Accounts. 6 Allow the user to select any installed
printer to print documents and
reports, including the ability to output
to PDF.

Essential F Sample Master® supports the direct printing of reports to a user selectable printer (Windows supported), fax, the web (Result Point® web portal), or email (PDF) to a main contact along with a cc list to all required parties.

Technical Requirements
1 Supports at least 6-7 concurrent users.

Session should be able to be configure
to time out after a period of inactivity.

Essential F Sample Master® fully supports the required number of concurrent user licenses. Sessions can be configured to time out after a period of inactivity. The Defaults function in the LIMS Maintenance module allows the LIMS Administrator to set a Log-off Timer in minutes.

2 Supports remote access for viewing
and creating reports. System must
support ability to perform work away
from the laboratory.

Essential F ATL is proposing a Premium Hosted (SaaS) deployment, and users with appropriate permissions are able to fully access the LIMS, including viewing and modifying reports.

Sample Master® deployed as a SaaS solution may be accessed from any web browser – PC, laptop or tablet.

Additionally, ATL offers the Result Point® web-portal which allows users (internal and external) to access results and reports in real time, 24/7/365 from a web-browser. Result Point® remote administration and enhanced access privileges for internal users facilitates ease of system configuration, user management and monitoring, and rapid internal review of orders.
3 Includes comprehensive administrator,
user, and technical documentation
describing all functions and operations
of the system. Technical
documentation should describe all
configuration options.

Essential F ATL provides a Sample Master® User Manual which includes comprehensive administrator, user, and technical information and describes all functions and operations of the system.

Complete hardcopy manuals are provided when the software has been delivered. They are also available in PDF format, found on the CD. In addition to the Sample Master® User Manual, ATL provides End-User Training Manuals. The User Manual is a comprehensive manual that is written in an easy to understand language. It provides an Administrator’s Guide section that provides information on the database schema (table structure), and reviews important management, administrative and maintenance tasks for the LIMS Administrator. The Training Manuals review the functionality of each module, focusing on features that are of particular importance to that group, such as logging samples into the system, producing configured reports, importing instrument data files, and other basic system functionality. The Training Manuals also provide specific, easy to follow examples.

Additionally, ATL's Support Website allows users to find the information and resources they need quickly and intuitively. It features:
● A Knowledge Base containing arficles, how-to video tutorials, manuals, general information, and special features. Information on Boot Camp, virtual Instructor-led Training (vILT), and customized training options.
● A Community secfion with FAQs, ATL newslefters, and a User Forum. ● A Support secfion where our clients can access their FTP sites, download Service Packs and Release Notes, and submit incidents, customization requests, and suggestions. ● A comprehensive Help file.

4 Provides context sensitive help
available at the field, screen and
Essential F On-line Help is available by selecting from the Help Menu. The Sample Master® Help Menu includes a Contents table, Index lookup and Search function. 5 Visually distinguishes between
required and optional fields.

Essential C
Estimated:
$3,120
(Optional)
Sample Master® does not visually distinguish between mandatory and optional fields, and that would require a customization whether for a User-Defined field or existing field. All fields to be completed at login are viewable, and clients have the option of hiding any fields that are not relevant for their organization. For example, if you are logging an order and attempt to sign off without completing all the necessary fields, a message will pop up and notify the user that a required field/s is missing.

If the Vallejo WQL has additional fields they would like to include as mandatory, a customization could be developed to highlight these fields. This is supported through ATL’s Requirements Document (RD) process. ATL has included OPTIONAL additional hours within our cost proposal to support this requirement.
6 Allows the user to define required and
optional fields for each screen or
Essential F Clients have the option of hiding any fields that are not relevant for their organization. 7 Provides the functionality to create
user-defined forms and fields.

Essential F Users can alter form captions to their terminology for easy and fast deployment, and have the ability to add new tables, forms (screens) reports to configure the LIMS to meet operational needs.
8 Allows binary (audio, video or image)
data attachments.

Essential F Sample Master® allows binary (audio, video or image) data attachments. 9 Provides the ability to perform data
sharing with Microsoft Office (MS)
tools, including the ability to extract
data to MS Excel or from other MS
Office applications.

Essential F Sample Master® is tightly integrated with the Microsoft Suite. Users are able to import and export data from Excel, Word, text (ASCII), and comma delimited, XML and other common formats. ATL is a Microsoft GOLD Certified Partner and as such, supports all the common import/export formats. In addition, ATL’s very powerful Microsoft Excel add-in, ExcelExpress, allows users to easily retrieve information from and import results into Sample Master® on demand.
10 System must support mobile devices
(responsive design, mobile app)
Optional F Sample Master® as a SaaS deployment is fully supported on mobile devices such as tablets and laptops (to appropriately permissioned users) from any web browser.

Additionally, Sample Master® iMobile supports mobile devices. WQL team members performing laboratory analysis and/or QA testing in the field will benefit from the improved data quality, elimination of paper forms, and rapid logging of sample data that comes with the use of our iMobile solution.

User and Security Requirements
1 Provides a means to set up user
accounts, assign user passwords, and
assign users to access-defined groups.

Essential F Sample Master® allows LIMS Administrators to set up user accounts, assign user passwords, and create user roles and profiles with varying levels of security. 2 Has user security that can be set up by
functional groups such as job,
department, division, etc.

Essential F Access to each function of Sample Master® can be assigned to employees. For example, only employees that have access to the “Result Entry” function can enter results. In addition to assigning access to functions, Sample Master® provides departmental levels of permission for sample retrieval. This is accomplished by assigning permissions to an employee for a department. With this arrangement, Sample Master® can be configured to allow two employees to use the “Result Entry” function, and allow only one employee to enter results for the Organics Department.

There are five permissions that an employee may have for a department:

Permission: None - Level: 0 - Meaning: Employee cannot view results Permission: View - Level: 1 - Meaning: Employee can only view results Permission: Enter - Level: 2 - Meaning: Employee can only enter results that have not previously been entered
Permission: Validate - Level: 3 - Meaning: Employee can enter new results or validate previous results for results that have not been approved Permission: Approve - Level: 4 - Employee can enter new results, modify previous results and approve results. If a result has previously been approved, all changes are recorded with an audit trail.
3 Individual users may be members of
more than one group.

Essential F In Sample Master®, individual users may be members of more than one group. 4 Security permissions are set up for
create, read, update and delete access
by function.

Essential F In Sample Master® users have the following permissions: none, view only, view and enter only, view, enter and validate, and view, enter validate and approve.

If the sample has been signed off closed out then the sample can be retired but due to referential integrity, the data cannot be deleted. This is a requirement of GALP (Good Automated Laboratory Practices).

5 Provides an audit log of all
transactions. Audit log should show the
data before the change, after the
change, the user that made the
change, date and time of change, and
the reason for the change (if a reason
is required).

Essential F Sample Master® provides a complete audit trail for changes to approved results. The LIMS stores the original result, the date and time stamp of the original result, the person that entered the original result and the new result, the date and time stamp of the new result, the user that made the change (requires permission) and finally the new result. The Audit Trail function allows users to print preview or print a report, which shows all audits done to any sample. The Audit Trail report shows the when, who, why and what, regarding the audited item. The Master Query allows clients to define the audit report criteria. The Audit Trail report can be configured to be emailed to any interested party along with a cc list for review and follow-up, if required. If desired, more comprehensive auditing of the SQL Server is supported via DB Audit.
6 Provides ability to assign access by role,
by functionality, and screen/view level.

Essential F Sample Master® supports LIMS Administrators assigning access by role, by functionality, and screen/view level.

Technology
1 Data must be backed up and stored at a
geographically diverse location
Essential F For SaaS deployments: ATL will provide and administer a backup solution for the Client in order to facilitate data recovery by backing up the Client’s data (including, but not limited to, an off-line “snap-shot” of the database being used to store Client’s data) at the end of each business day. The backup data center is in a different geographic region from the primary (production data) storage.
2 Microsoft Office 365 Essential F Sample Master® supports integration with Microsoft Office 365. As a Microsoft GOLD Partner, we receive pre-release software so that we can see the direction that technology is heading.

This allows us to ensure our software solutions are compatible with the latest Microsoft releases of Office, Exchange (Outlook) SQL, Dynamics and other tools. We have been integrating with Office 365 since it was first launched. 3 Option to download all our data if we
choose.

Essential F Clients always own their data and have the option to download all of their data if desired.

About Sample Master®
The Sample Master® LIMS product line is a complete and total data management solution. It is comprised of feature rich modules to assist with data management and laboratory operations. Modules include LIMS Maintenance, Sample Tracking, Data Entry, Sample Scheduling, QA/QC, Electronic Data Transfer, Chemical Inventory, Resource Management and Customer Relationship Management. The modularity allows our customers to purchase only the modules that are required. Modules can be added, allowing for expansion as the laboratory grows. ATL's LIMS software products are designed to grow with your laboratory and promote Good Laboratory Practices (GLP). No matter what size laboratory you have, Sample Master® can increase efficiency and productivity, provide data security and quality and increase reporting times.

Sample Master® is designed to be used without manuals, although a complete, user-friendly manual is included.

On-line help is available everywhere in Sample Master and there is a tutorial for first time users. There is also seamless integration with QuickBooks Workstation Accounting package to help laboratories manage their valuable financial information.

ATL’s Sample Master® LIMS will provide your laboratory the necessary components to automate processes to compete in a constantly evolving environment.

Sample Master is comprised of modules to help manage the operations in the laboratory; these modules can be purchased separately.

LIMS Maintenance is a central location to enter and edit information that is used throughout the LIMS, such as sites, collectors, client contacts, employees, permissions, sampling numbering format, tests, methods, limits, QC information, departments and numerous defaults.

Sample Tracking lets users enter samples into the LIMS and follow their progress through the laboratory. Sample Tracking includes integrated bar coding, sample login, chain of custody, quoting and invoicing.

Data Entry is for entering and reporting sample results. Permissions can be granted to each user to view, enter, validate or approve results. Data Entry allows the laboratory to enter, approve and report results with peer review. There are dozens of standard reports included.

Sample Scheduling is used to log automatically samples that are routinely collected.

Samples can be automatically scheduled as daily, weekly, monthly, quarterly, semi-annual or annual events. Sample bottle labels and worklists can automatically be generated in advance of a sampling event.

QA/QC lets users graph results and create control charts for data that has been entered into Sample Master. You can easily select the data to plot using criteria such as test, sample number, analyst, etc. It is just as easy to select the samples used to generate the control limits.

Electronic Data Transfer allows direct electronic transfer of data from the instrument to Sample Master via a variety of formats including .XLS, .CSV, text (ASII) and others. Sample Master can be configured to scan directories to import multiple files or import data for multiple runs by file or directory. When multiple runs are imported, users can select the data that is entered into Sample Master. ATL engineers have interfaced hundreds of different instruments with our LIMS solutions.

2022 Accelerated Technology Laboratories, Inc. All rights reserved. This information is intended for the proposed client and is considered to be confidential to Accelerated Technology Laboratories, Inc.

Chemical Inventory lets users track supplies and vendors. Users can receive and make supplies, reconcile and update the supplies used in sample analysis, and inventory disposals.

Sample Master® tracks vendor information, lot numbers and expiration dates, along with supply standards including open and expiration dates. Additionally, notifications can be configured to alert staff when running low on supplies.

Resource Management is for managing instrument calibrations and repairs as well as personnel certificates. Users can view this information by employee, by certification or by test. Expiration dates are also recorded. If an instrument is out of calibration, the LIMS can be set to disallow data input from the instrument that is out of calibration.

Customer Relationship Management (CRM) is for managing customer enquiries and complaints. This module will track how each contact was made, by phone, fax or e-mail and the severity of the issue and actions taken toward the resolution. There are also several reports including customer history, open issues by severity and a summary report.

Figure 1 - Sample Master® Main Menu
Parameters, Tests and Test Groups
Sample Master® utilizes parameters, tests and test groups. Parameters are constituents that are measured as part of a test, and a test may have one or more parameters. A test is an analysis that is performed on a sample to provide results; a pH is example of a test with one parameter (pH) and Volatile Organic Compounds (VOCs) is an example of a test with more than one parameter. Finally, tests can be grouped together in test groups. If the laboratory offers a package deal on VOCs with pH called “VOC Special”, then a test group of VOCs and pH could be created. Samples could then be logged in as a VOC Special with the price for the test group, and the necessary tests will automatically be entered.

Figure 2 - Parameter, Test & Test Group Relationship
Department and Department Order
Samples flow through a typical laboratory by moving from one department to another. Department names are created in the Maintenance Module. A sample to be tested for pH might be flow through the laboratory like this:

Action Department Department Order
Sample is received Sample Receiving 0
pH is measured Wet Chemistry 1
pH is reviewed Review 2
Final Report is sent Reporting 3
Figure 3 - Department Test Order
The Department order for the pH test is then Sample Receiving, Wet Chemistry, Review and Invoicing. This order is created for the pH test by clicking the “Department Order” button in the Tests function in the Maintenance Module.

Permissions
Access to each function of Sample Master® can be assigned to employees. For example, only employees that have access to the “Result Entry” function can enter results. In addition to assigning access to functions, Sample Master® provides departmental levels of permission for sample retrieval. This is accomplished by assigning permissions to an employee for a department. With this arrangement, Sample Master® can be configured to allow two employees to use the “Result Entry” function, and allow only one employee to enter results for the Organics Department. There are five permissions that an employee may have for a department:

Permission Level Meaning
none 0 Employee cannot view results.
view 1 Employee can only view results.
enter 2 Employee can only enter results that have not previously been entered. validate 3 Employee can enter new results or validate previous results for results that have not been approved.
approve 4 Employee can enter new results, modify previous results and approve results. If a result has previously been approved, all changes are recorded with an audit trail.

Sample
Receiving
Wet
Chemistry
Data
Review Reporting

2022 Accelerated Technology Laboratories, Inc. All rights reserved. This information is intended for the proposed client and is considered to be confidential to Accelerated Technology Laboratories, Inc.

Samples are logged into Sample Master through Sample Tracking and their status is changed by each department as they move through the laboratory. If results are entered for the samples with the Data Entry Module, the status of the sample is automatically changed.

Sample Master LIMS has multiple levels of security. In addition to the established network security, users must log into Sample Master LIMS with a user name and password. There are multiple levels of permissions in the LIMS from view only, where users that are logged in with this permission level are only allowed to view data, but have no ability to enter or alter any data in the system. Full permission allows users to view, enter, validate, and approve data in the system. This level is reserved for high-level managers and the LIMS database administrator.

There are many levels of permissions: none, view only, view and enter only, view, enter and validate, and view, enter, validate and approve.

In addition to the multiple levels of permission, there is also permission based on LIMS function, for example the LIMS consists of several modules, a user may have access to the Sample Tracking module and all the functions in that module and no other access. There is also the ability to provide end-users with access to certain functions within a module. This module access combined with the multiple levels of permissions, allows the administrators the flexibility to view and enter permissions for sample login and view only permissions for data entry. There is also a complete internal chain of custody that tracks the sample status throughout the laboratory and its storage location at which stage of the processing.

Sample Master LIMS also contains a full audit trail, once sample data has been approved and any changes to the result are requested, an audit trail must be spawned. The audit trail tracks all changes to approved results, the date and time of the change, the person that entered the original result, the person that entered the corrected result, along with the date and time stamp and the reason for the change. There is also functionality only available to the database administrator to view all changes to each table of the database in a full audit mode. The system supports 21 CFR Part 11 compliance, and includes Electronic Signatures.

Exporting Data and Reports
Throughout Sample Master®, data can be directly exported to spreadsheets and word processors by selecting export from the file menu. All reports can be output to (ASCII) text, spreadsheets or Rich Text Format (RTF) for manipulation with word processors. ATL engineers also provide on-site database administrator training and will demonstrate this functionally during the training sessions.

Figure 4 - Exporting Reports

Instrument Integration
Instrument integration is a key feature of any LIMS, and Sample Master® offers a full suite of integration tools.

After the initial configuration, importing results from instruments or sub contract laboratories is as easy as dropping the data file in a defined folder. Sample Master® monitors these file drop locations and when a new file is present it will parse, import and store the data so that analysts and other users can have access to the data from the LIMS. ATL has developed thousands of integrations with hundreds of different instruments. ATL works with clients to determine if the instrument can generate an output file in common format (XLS, CSV, TXT [ASCII]) and provides a cost estimate. Additionally, ATL has developed ExcelExpress, (an add-on to Microsoft Excel) which may be used to import and export data to/from Sample Master®.

Instruments often provide a method to automatically save the data files to the specified import folder, adding another aspect of automation. If needed, Sample Master® provides support for setting up an automatic email system that can accept email from your subcontractors or even from remote instruments. Clients can save both raw and final result instrument data in Sample Master®.

Additionally, Sample Master® supports ‘wedge’-style software interfaces. If your instruments provide a text export option that can read directly from the machine to an Excel sheet or similar file, your wedge software can often read directly into Sample Master® as well. In the event that these integration tools aren’t right for your situation, ATL can provide custom solutions for your specific integration objectives.

Figure 5 - Transfer of Data from Instrument to LIMS
On-line Help
On-line Help is available by selecting from the Help Menu. The Sample Master® Help Menu includes a Contents table, Index lookup and Search function. The ESC key will clear actions and acts as a “safety net”.

Figure 6 - Online Help Index Lookup Function

2022 Accelerated Technology Laboratories, Inc. All rights reserved. This information is intended for the proposed client and is considered to be confidential to Accelerated Technology Laboratories, Inc.

The Maintenance Module
The Maintenance Module is used to enter information that is used by all other portions of Sample Master® and to provide a central location for the database administrator to maintain Sample Master®.

Figure 7 - The Maintenance Module Main Menu
Functionality includes:

Archive Samples
Using the “Master Query”, samples can be removed from the active database and placed in an archive database.

This keeps the database size manageable and will vary based on each laboratory’s in-house hardware.

Auto Invoice and Auto Report Task Setup
When the last sample result is approved for entire Order ID, Sample Master® Workstation can be configured to automatically print the report and an invoice. Each test can be printed to a different report.

Customers
Adding, modifying or deleting the name, address, phone numbers, contact names and additional information for each customer is accomplished with the Customers option. Separate information for invoicing is included here.

Customer Prices
Prices for each customer can be set on a project-by-project basis or for all projects. When a test is assigned to a sample, Sample Master® Workstation uses the price that is set for that customer and project for the priority. If no price is found, Sample Master® Workstation uses the list price for the test and priority.

Customer Projects
Multiple projects can be created for each customer. These projects can have separate names, locations, etc.

Customer RDLs
Detection limits for each customer can be set on a project-by-project basis or for all projects. When a result is reported if no RDL is found Sample Master® uses the default RDL for the test.

Custom Form Captions
Almost every screen caption can be modified to mirror the terminology of your laboratory. This means that you can change items such as Sample Number to Sample ID or any other name that your laboratory uses.

Custom Reports
An unlimited number of custom reports can be created (users can use Crystal, Word or Excel for reporting, if desired.) The samples to be placed on the report are retrieved with the “Master Query”.

Defaults
This is used to modify defaults that are used throughout Sample Master®. These defaults include Order ID, Sample Number, QC Batch ID and Preparation Batch ID formats, the number of days before samples are disposed, etc.

Departments
The name and description for each department are entered here.

Disposal Report Task Setup
In addition to invoices and reports, Sample Master® can automatically print reports that show which samples are ready for disposal.

Employees
The name, title, address, phone number, photo and additional employee information is stored here.

Instruments
A list of instruments and support information is entered here.

Matrices
Tests can be separated by matrix. This means that different limits, department order, etc. can be assigned to a matrix/test combination.

Methods
The name, activation date, retirement date and description of each method are modified here. Once a method is added, it can only be retired. This ensures that all results have a traceable method associated with it.

MPN Setup and Calculator
MPN Setup is used in Sample Master® to create Most Probable Number Tests based on a Method, Test, and Matrix setup. (Can only be run by the DBA or a member with DBA access rights.) During the setup of a test you can define one of three serial dilution tests. 10 – 10 ml, 5 – 20 ml or a three to five multiple serial dilutions test.

The final requirement is the Largest Inoculant Volume; this allows Sample Master® to define proper serial dilution and MPN Index result. The MPN Calculator that allows users to enter in results is run from the Results Entry function.

Notification Messages
Sample Master® provides automated e-mails, reports and user defined notifications via the Task Manager function in the LIMS Maintenance module. Users, permissioned to access the Task Manager, are able to easily create, modify, delete and schedule LIMS notification tasks.

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Parameter CAS Numbers
Each parameter can have a CAS number associated with it. These values are entered here.

Permissions
The permissions for each employee are modified here. By default, an employee does not have permission for any departments until the department is added for that employee.

Prep Requirements
The Preparation Requirements function is used to define when Preparation is required or not for a sample prior to being able to enter other functions. There are (8) possible combinations of defining these requirements.

Priorities
Five priorities can be used with the ranking from low priority (0) to high priority (5). When samples are displayed for adding to worklists, they are ranked by priority.

Projects
The Projects tab is used to enter or change the information relating to a customer’s project. This information includes the Project ID, Sort Order, Project Number, Project Name, Project Location, Address, City, State, and Zip Code.

Project Sampling
The Project Sampling tab is used to define the site, matrix, test, and methods for a project.

Project Pricing
The Project Pricing tab is used to specify prices specific to a Customer/Project/Matrix/Test.

Project Parameters
Each project for a customer can have its own parameters defined; this is done on the Project Parameters tab.

Very similar to the Params setup for a Test, this tab is used to define different Parameter information to be used specifically for a Customer/Project/Matrix/Test/Method combination.

Sample Storage Locations
Samples can be stored at various locations in the laboratory such as refrigerators. These locations are entered here.

Sample Types
The Sample Types function allows the LIMS Administrator to add/edit/delete Sample Types to the list available for users at login. Additionally, the function controls the behavior of the Sample Types dropdown box in the Sample Login function.

Scheduler Task Setup
This is where the time of the day that the scheduler will run is set and whether it will run daily or weekly. The number of days in advance that it will login samples is also set here.

Task Manager
The Task Manager is a process that is started on one computer and “looks” for files to import or samples to log in from the sample scheduler. It can be set to look for tasks at a defined number of minutes.

Tests
Information about each test including bottle type, preservative, method, department order, instrument, price, cost, due days, expiration days and a description is modified here.

The Sample Tracking Module
The Sample Tracking module is used to login samples and track them around the laboratory. It includes quote, login, track, invoice and dispose of samples. It also includes functions to provide Backlog and Production Reports.

Quotes
Quotes can be created for each client with applied discounts to the customer price. Samples can be automatically logged into Sample Master® with the click of a button. Bottle orders and collection sheets can also be printed directly from the quote. The status of each quote is identified as pending, won or lost.

Figure 8 - Creating Quotes
Sample Login
When a customer requests samples to be analyzed, they need to be logged into Sample Master®. This is accomplished by selecting the Sample Login option. Samples are logged in as groups for a customer and this group is assigned an Order ID. Order IDs and Sample IDs can be configured with many different formats including text, dates, numbers, etc. If a new customer requests samples, the person logging the samples in can select “New Customer” from the Edit menu and enter customer information at that time. New projects can also be created by selecting “New Project” from the Edit menu.

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As each sample is entered, default information is copied down from a default information area. Samples can also be copied from a previous sample, or multiple samples requiring the same tests can be logged in from one screen, so logging in a large number of samples is conveniently accomplished.

Figure 9 - Sample Login
Multiple samples can be logged in for various tests at the click of one button. Sample Master® automatically generates the sample numbers for each sample.

Figure 10 - Tests for Multiple Samples
Tests can always be added to samples and new samples can be added for a customer. Each Order ID must also be signed off before the samples are available for analysis. Sign off can be accomplished by the employee that logged the samples in, or it can be a different employee.

The “Master Query”
Throughout Sample Master® samples can be retrieved by Worklists, Order ID, Sample Number, Test, Method, Collect Date range, Due Date range, Expiration Date range, Department, Status, Customer Name, Customer Project, Customer Purchase Order, Collection Site, customer supplied Sample Number, etc. Any combination of the above can be used to narrow the number of retrieved samples. This “Master Query” provides the retrieval of samples with only knowing one piece of information about the samples. Check boxes by each piece of information indicate which information is used when retrieving samples. Instead of having to clear the field, the checkbox to the left can be unchecked.

Figure 11 - "Master Query" Function

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Chain of Custody
Chain of Custody can be used to track physically the storage location of each sample in addition to when each sample has moved from one department to another. This allows samples to be moved from one person to another or from one storage location to another within a department.

Figure 12 - Chain of Custody
Create a Worklist
Worklists can be created by one employee for another employee. This provides the ability for a supervisor to create worklist assignments for other employees. By using the “Master Query”, end users can retrieve samples by their worklist, tests, due dates, etc. Since worklists can also be printed onto a report that can be modified by the end user, this is a good method to provide bench sheets.

Figure 13 - Worklist Query

Sample Preparation
Samples can be grouped together for preparation stages such as digestion or extraction. Sample Master® will generate a unique preparation ID that can be overwritten by the end user. This ID can be used to retrieve samples when QC samples need to be assigned or when results need to be entered.

Figure 14 - Preparation Batch Creation
Update Sample Status
As samples move from one department to another, their status can be updated. A single button updates the status of all of the samples that are retrieved. This provides the benefit of quickly updating the status of a large number of samples. If the Data Entry Module is purchased, the sample status is automatically updated when results are entered for a sample.

View Sample Status
When a customer calls to determine the status of their samples, the status of every sample for that customer can be retrieved with the “Master Query”. Each sample is displayed with every department that it has been in and which departments that it still needs to go through. Details of the sample, such as when it was updated from each department, can be listed by clicking the “Details” button. If the sample has results, they can be viewed by clicking the “Results” button.

Figure 15 - Sample Status

2022 Accelerated Technology Laboratories, Inc. All rights reserved. This information is intended for the proposed client and is considered to be confidential to Accelerated Technology Laboratories, Inc.

Backlog Report
The Backlog Report is used to determine the number of samples that need to be analyzed. This could be by department, customer, test, date range, etc. using the “Master Query”.

Figure 16 - Backlog Report
Production Report
The Production Report is used to determine how many samples have been analyzed. This could be by department, customer, test, date range, etc.

Invoice
Sample Master® provides full invoicing capabilities. The client, project and priority determine pricing for each test. This means that a client can have multiple projects with different price schedules. If the client does not have prices assigned, Sample Master® will automatically insert the list price for the test and priority. Invoices can be exported to spreadsheet or ASCII file format for direct import into most popular accounting packages.

Figure 17 - Invoicing

Cooler Maintenance
Coolers that are sent to clients can be tracked with Sample Master®. The status of each cooler can be displayed as well as the record of each cooler. This enables the laboratory to determine quickly, the location of missing coolers.

Figure 18 - Cooler Maintenance
Positive ID (Barcoding, Label Printing, etc.)
ATL offers a Barcode Starter Package that is a complete positive ID solution. The package includes a Zebra label printer, scanners, ribbons, all cables, software, and 1,000 waterproof, tearproof labels to get started. There is a standard barcode label in the LIMS, which can be modified if desired. Sample Master® supports both 1D and 2D barcodes.

Clients leverage sample labels with barcodes on bottles, tubes, sampling bags, folders, etc. to facilitate positive ID. The LIMS can print as many labels as are needed and users can have custom designed labels to ensure that their data is captured.

When a barcode scanner is passed over the barcode, the light source from the scanner is absorbed by the dark bars and not reflected, but it is reflected by the light spaces. A photocell detector in the scanner receives the reflected light and converts the light into an electrical signal. As the wand is passed over the barcode, the scanner creates a low electrical signal for the spaces (reflected light) and a high electrical signal for the bars (nothing is reflected); the duration of the electrical signal determines wide vs. narrow elements. This signal can be "decoded" by the barcode readers decoder into the characters that the barcode represents. The decoded data is then passed to the computer in a traditional data format.

Figure 21 - Scanning Barcode Labels
Figure 19 - ATL Barcode Starter Package
Figure 20 – 2D Barcode Sample Label

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Figure 22- 1D and 2D Barcoding
Benefits of Barcoding include:
 Increased throughput
 Positive ID (eliminate transcription errors)
 The reduced cost over manual options
 Improved sample management and tracking
 Higher accuracy –eliminate human error
Laboratories are increasingly taking advantage of the benefits of barcoding from sample login through final disposal. ATL engineers will be happy to discuss the barcoding options and assist in the selection of any specialty needs, such as waterproof labels or labels that will survive autoclaving. In addition to discussing the different labeling options, ATL engineers can also make recommendations as to the best printers for specialty labels, handheld scanners, and label software.

Dashboards
Sample Master® includes user-friendly dashboards that can be configured for each user, as to their needs.

Managers will want to have different configurations then an analyst or a QC manager. This tool allows users to configure the alerts to match their needs, e.g., number of exception reports by date, or customer or number of samples waiting to be approved.

Figure 23 - Dashboards

This data can provide the means for better management and decision-making, and may support identification of testing that should be subcontracted based on TAT and the total cost of test services.

Figure 24- Additional Dashboards Available

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The Data Entry Module
This module is used to create QC batches, enter and report results. It also provides functionality to plot result trends, configure test parameters and have customers examine their results.

Figure 25 - Data Entry Module Main Menu
Create QC Batch
QC batches are used to assign QC samples to groups of samples. Sample Master® automatically generates a QC Batch ID that can be overwritten by the end user. The end user can select from a variety of QC types for the samples. These results will then be associated with every sample in the batch.

Figure 26 - Add Samples to QC Batches

Result Entry
Results are entered manually for each parameter by selecting the samples with the “Master Query”. The entered results can be checked against the limits set for each parameter. The detection and range limits are hard limits (results must be between these values), but the lower and upper limit will allow the result but issues a warning. If the QA/QC Module is used, the QA/QC samples can be checked against the control limits.

Results to enter, validate or approve can be viewed by clicking the appropriate radio button. After results are validated, all changes must be made by clicking the audit button. For QC samples, recoveries and RPDs are automatically calculated at entry.
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Figure 27 - Results Entry for Samples
Audit Trail and GALP (Good Automated Laboratory Practices) Changes to samples that have been approved can only be made by clicking the audit button during result entry.

All information about the change is recorded including the new and previous result, who, when and why the change was made. All samples with an audit trail can be retrieved with the “Master Query”.

Figure 28 - Audit Trail

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Parameters
Results are stored for each parameter of a test. Additional parameters, surrogates and spike parameters can be added for each test. Each parameter can have a different entry and reporting units, limits and significant figures or decimals. Parameters can also be calculated from other parameters in the test.

Figure 29 - Test Parameters
Custom Reporting
Custom Reporting is used to select samples to print on a custom report. An unlimited number of custom reports can be created and placed on the list for use in the Maintenance Module (See “Add Custom Report”). You can retrieve samples for a client and print a report in the format that the client requests.

Figure 30 - Selecting Samples for Custom Reports
One Step
Sample Master® allows users to create and save a “Master Query” query and call it up for later use with “One Step”. The One Step query can be saved for use by only the user that created it or can be available for all employees.

Figure 31 - Setting up One-Step Query

Trend Analysis
Trend Analysis provides a convenient method to view the trend of results for a particular test, date range, project, etc.

Figure 32 - Trend Analysis

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Graphic Result Display
Graphic Result Display is a new feature in Sample Master®, allowing the user to upload any graphic image into the system and then associate collection points to the image. The user can select collection points by customer/project/product/test and place them onto the graphic simply by right mouse clicking the graphic at the desired location, and then selecting the pertinent information about the collection point.

Users then graphically display the colors of the configured limits for the testing done at the collection point.

For example, TSS, with Green, Yellow and Red identifiers. Users can pull up the graphic, and the results of the day’s testing are displayed automatically.

Users can view the actual results by right mouse clicking the collection point, and users can “scroll” though the graphic by filtering and selecting the underlying data.

Figure 33 – Sample Master® Graphic Results Display

Statistical Analysis
Using the Dynamic EDD generator, a direct export file may be executed to match existing statistical analysis software templates. allow users to perform a range of statistical analysis and generate charts for sample data.

Charts can be created easily from result data. The charts shown were made from the data below.

Figure 34 - Advanced Statistical Charting
Figure 35 - Statistical Analysis Charting Data

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Dynamic EDD Generator
The Dynamic EDD Generator can be used to create Electronic Data Deliverable (EDD) files. The Generic Export form that opens gives users the ability to recall saved templates, create new templates, and create a onetime only export of data.

Figure 36 - EDD Generator
The Sample Scheduling Module
This module is used to schedule routine samples for automatic login into Sample Master®. Project Definition and Scheduling Tests and sites are scheduled for collection by projects. The frequency for each project can be:

Frequency Description
Annually Once a year
Semi-annually Once every six months
Quarterly Once every three months
Monthly Once a month (by day of month or by day in week) Bi-weekly Once every two weeks
Weekly Once a week (including multiple days)
Daily Once a day
Hourly Once every hour
Minutely Once every minute
One-Time Once
Study Non-routine

Figure 37 - Sample Scheduling Module Main Menu
Figure 38 - Project Scheduling
Holiday Assignments
Projects that are scheduled for collection on holidays can be automatically canceled or rescheduled for a different day.

Figure 39 - Rescheduling Holiday Projects

2022 Accelerated Technology Laboratories, Inc. All rights reserved. This information is intended for the proposed client and is considered to be confidential to Accelerated Technology Laboratories, Inc.

Calendar
The calendar function provides a monthly calendar showing all of the projects that are scheduled to be collected. By selecting a day on the calendar, the tests and sites for each project are displayed.

Scheduler Task Setup
The Scheduler can be configured to start on a particular day and run on a daily or weekly basis. Samples can be logged in one or more days in advance.

Figure 40 - Task Setup
The QA/QC Module
The QA/QC module allows users to graph results and create control charts for data that has been entered into Sample Master®. Users can configure tests to include QC, matrix spikes, blanks, duplicates, surrogates, matrix spike duplicator and many others. Control limits may be entered manually or calculated from historical limits.

You can easily select the data to plot using criteria such as test, sample number, analyst, etc.

Figure 41 - QA/QC Module Main Menu

Control Charts
Control charts can be generated for a parameter by test, method, instrument, employee ID or test date. The results that are used to calculate the control limits and the results that are plotted on the control chart can be selected. The control charts can be printed and saved for future use.

Figure 42 - QC Control Chart
Control Limits
In addition to calculating the control limits, Sample Master® provides the means to enter manually, control limits that are calculated by other means. These limits can also be electronically imported from popular statistical packages.

Figure 43 - Manual Entry of Control Limits

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QC Types
This function allows the end user to create an unlimited number of QC types that can be added to QC batches.

This might include triplicates, field blanks, trip blanks, etc. This function also allows the user to change the names of QC Types to match the laboratory terminology.

Figure 44 - Entering/Modifying QC Types
The Electronic Data Transfer Module
This module is used to upload data from instruments automatically. A single file or an entire directory can be scanned. Users can also import multiple instrument runs and select which data is placed into Sample Master®.

Import Data from a File
Results can be automatically entered electronically from spreadsheet or text files. Either the spreadsheet file can have the columns of data in a defined order such as sample number, concentration, units, etc. or the first row of the spreadsheet can label the columns.

All importing is accomplished by creating a task and selecting the files to import. Specific files can be selected to import at a certain time. Any error that may occur during importing will be displayed for the task. The user can choose whether tasks that complete without error are displayed or removed.

Figure 45 - Data Import

Import All Files in One Directory
Sample Master® can continually check a directory to import any file that is in the directory. After a file is imported, it is moved to a subdirectory called “imported”.

Figure 46 - File Directory for Imports
Select Imported Runs to Enter
This function allows the end user to select which runs are entered into the database as the result. For example, multiple runs with different dilutions can be imported into Sample Master® and the end user can select which run is used for each parameter.

Figure 47 - Samples to be Imported

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The Chemical Inventory Module
This module tracks the purchasing, usage and disposal of chemicals, reagents and supplies in the laboratory. This module can be customized to contain a list of current vendors that can be customized to individual laboratory needs.

Figure 48 - Chemical Inventory Module Main Menu
Supplies and Vendors
This function allows the end user to enter which supplies will be tracked and which vendors are used by the laboratory.

Receive/Make Supplies
This function is used to add to the amount of supplies available in the laboratory.

Figure 49 - Receiving Supplies
Reconcile Supplies
This function is used to reconcile supplies between the amount stored in Sample Master® and the actual amount in the laboratory.

Figure 50 - Reconciling Supplies
Update Supplies Used in Samples
This function is used to calculate the supplies used during analysis of samples. It deducts the supplies used from the available inventory.

Figure 51 - Updating Used Supplies
Supply Standards
The Supply Standards function in Sample Master® is used to define and maintain standards, working standards, and reagents.

Figure 52 - Adding a New Supply Standard

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The Resource Management Module
This module allows users to track employee training certificates and records training classes taken. This ensures that training records are up to date. The instrument management portion allows users to track instrument maintenance, including calibration, costs, and repairs. This module provides integrated functions that allow users to monitor each instrument and follow trends so that preventative maintenance can be scheduled if needed.

Figure 53 - Resource Management Module Main Menu
Define Instrument Calibrations
This function is used to list the available types of instrument calibrations.

Instrument Calibrations
This function is used to list the calibrations for each instrument including when the next calibration is due.

Figure 54 - Tracking Instrument Calibrations
Define Personnel Certificates
This function is used to list all of the active certificates.

Personnel Certificates
This function is used to list the certificates for each employee.

Figure 55 - Managing Employee Certifications
Define Department Capacity
Department Capacity is defined using a combination of Matrix/Test/Method. These capacities are used in determining department capacity as well as test capacity.

Figure 56 - Capacity Departments
Define Instrument Capacity
Capacity can be defined for each instrument used in Sample Master®.

Figure 57 - Instrument Capacity

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Define Analyst Capacity
Capacity can be defined for each employee in Sample Master®.

Figure 58 - Analyst Worklist
Workload Capacity
The workload capacity can be displayed by department, test, instrument or analyst for a specified date range.

Setting up Workload Capacity involves defining the capacities for departments, instruments, and analyst. The capacity used and available can be filtered by selecting pending, scheduled, or all samples.

Figure 59 - Workload Capacity Charting

The Customer Relationship Management (CRM) Module
For any laboratory, complaints and special requests are routine. Misreported results, lost samples, missed turnarounds, billing disputes, and requests for custom reports or data packages can be a daily occurrence.

Without an organized method of tracking and monitoring problems, customer satisfaction can quickly suffer.

The Sample Master® Complaint Manager can assist the lab by keeping track of all unresolved issues. Complaints can be reported by priority, status, and elapsed time. This prevents problems from being lost or buried on someone’s desk. Complaints can be dealt with based on the length of time they have been open or the urgency of the request. The status of the complaint can be retrieved at a moment’s notice.

For laboratory management, the information gathered can be used to monitor trends in complaint frequency, types, and turnaround. The types of complaints or the length of time it takes to resolve them may help identify areas of weakness in the laboratory’s operations. There are several reports aimed at tracking this type of information. These reports can also be used to monitor complaints from specific critical customers, which may allow the lab manager to find out about emerging problems before the customer starts sending samples to another laboratory.

Creating a New Complaint
Each new complaint is assigned a unique Complaint ID. The format of the Complaint ID depends on the defaults that are set in the Maintenance Module. Once a complaint has been created, events may be added to it as steps are taken to resolve the complaint.

Figure 60 - Creating a New Complaint

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Figure 61 - Complaint Summary Screen
The Summary screen shows a snapshot of activity, both for the current customer and for the entire lab. It is a quick way to spot trends and see the volume of complaints over the last month.

The Complaint Severity Function is used to enter and maintain the list of Complaint Severities that are available to select on the Customer Relations form. It is accessed from the main CRM menu. The user can edit the Sort order or add new Severities.

Figure 62 - Complaint Severities
Open Complaints by Severity
This report lists all complaints that have not been closed yet. The complaints are sorted by priority, with the highest priority complaints appearing at the beginning of the report. It includes customer information, the date the complaint was opened, and the last activity for each complaint.

Customer History
This report lists detailed information about each complaint. The complaints are listed for each customer in the order they were received. It includes the status of the complaint and a chronological listing of all events for the complaint.

Summary by Type
For any selected period, this report lists counts of complaints open at the start of the period, received, resolved, and open at the end of the period. It also shows the average turnaround time for complaints closed during the selected period. These statistics are provided for each Complaint Type.

Executive Summary
This report consists of several graphs, which summarize complaint activity and turnaround time over the last 24 months. Some of the charts compare activity for corresponding months in the two years. There is also a stacked line chart, which can be used to show trends in the types of complaints being received.

Customer Complaints as CAPAs
All Corrective and Preventative actions begin from an incident (customer complaint). Complaints can be logged triggering Events: Investigation> Root Cause>Action>Resolution. All events can be logged and tracked. Types of complaints or user defined fields can be used to categorize Routine complaints, items requiring Corrective Actions or Preventative Actions, etc. The Laboratory (Sample Master® user) can be a customer (for CAPA Purposes) as well.

Figure 63 - Example of Complaint History Report
Auto Faxing and E-Mailing in Sample Master®
In Sample Master®, our Auto Reporting function will automatically email, fax or print a report by test on a customized schedule. For instance, a user could set Sample Master® to send these reports out when information is available weekly, daily, hourly or up to the minute. This will allow laboratory customers to keep their customers informed automatically.

2022 Accelerated Technology Laboratories, Inc. All rights reserved. This information is intended for the proposed client and is considered to be confidential to Accelerated Technology Laboratories, Inc.

Sample Master® Enhancement Products
Sample Master® iMobile
Providing LIMS users in the laboratory and the field with the ability to capture data in real time and on-the-fly, Sample Master® iMobile is a cutting-edge tool. It allows users to upload testing site data as it is collected, eliminating the need to manually re-enter documents and field measurements, or return hard copies to the laboratory. Sample Master® iMobile runs on any qualified mobile device with a web browser and the ability to connect to the internet, and integrates seamlessly with Sample Master® LIMS.

Data from the field or collected in the laboratory, including electronic chain of custody, collector information, date and time stamps, location information, GIS coordinates, test results, notes, and more, is encrypted and transmitted securely to the laboratory where it assimilates effortlessly into the LIMS.

All businesses continually strive to reduce costs, increase service, improve productivity and remain competitive - Sample Master® iMobile is the perfect application to assist with this goal. By facilitating collection of data away from workstations, reducing the time for data to be returned to the laboratory, improving data quality, and eliminating the need for paper forms, Sample Master® iMobile provides a rapid return on investment.

Leveraging Wi-Fi, 3G/4G/5G technology, Sample Master® iMobile offers users the ability to cache data until a connection is available, and automatically synchronizes the captured data with Sample Master®. The application runs on most devices using Android 4.0+ and on Apple iPads and iPhones**.

Figure 64 - Sample Master® iMobile

Result Point®
Result Point® is a very secure and powerful way for customers to retrieve both order statuses and results (preliminary and final) PDF reports, electronic data deliverables, news items, permits, from the World Wide Web. It allows the users to have real-time access to Sample Master® for sample information without having access to that database. The site can be branded with your organizations logo and a link to the Result Point® page can be added to the laboratories existing web site.

To begin the process, the customer clicks on the link on the laboratories home page that brings them to the Result Point® login page (Figure 65). The customer enters their Customer ID or username and password as assigned by the laboratory and clicks the login button.

Figure 65 - Result Point® Landing Page
The customer either can then view an order status or can view results for a particular sample. To view the sample status, they simply select the order ID and then click it to display a detailed or summary report. There are also several reports that are created on the fly, and as the data in the LIMS is updated, these reports are updated.

The system leverage SSL (Secure Socket Layer) with electronic server certificates to ensure that all data is secure with 128-bit encryption.

The customer can then click the Samples button to display information about each of the samples in the order, broken down by year and month and order IDs. This will display the sample number, site, customer sample number, collector, collection date and received date for each of the samples. Users can also search by site if they desire.

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Figure 66 - Analytical Report
The customer can then print the results (Figure 66) in the same manner as any other web site, with printer friendly printing in which users can turn page breaks on or off.

Figure 67 - File Attachments
Additionally, Result Point® allows users to link PDF final reports or CoA to each sample for 24/7 access (Figure 68). This allows users to print out final copies of only their reports with a user name and password from a secure web site.

Figure 68 - Certificate of Analysis
Administrative functionality for Result Point® allows users to update banners with laboratory specific information, search for sites with a hot lookup and set permit limits for each site if desired. In addition, a colorcoded bar will indicate which samples have exceeded the permit limits for easy reading. A user access function tells the administrators which users have utilized the site and how long they are on the site and from which IP they entered the site. Additional administrator tools look at page load time and usage to ensure that clients have rapid access to data.

ExcelExpress
ATL’s ExcelExpress is a powerful Microsoft Excel add-in that allows the user to easily retrieve information from and import results into Sample Master®, on demand. Sophisticated processes link the imported results to their respective samples using intelligent algorithms to perform the integration. Standard MS Excel functionality allows users that are familiar with MS Excel to start with minimal training without cutting and pasting.

ExcelExpress can import data from any Excel worksheet with data in rows, columns or tables. Multiple ranges of information can be used to easily identify the samples, with quick configuration.

Users can easily create sophisticated queries from within Sample Master® without knowing the database schema, and then retrieve all the information from the query into MS Excel with a single click. The information can be imported into multiple rows, columns or tables within the sheet. The data can also be exported to an external application or imported into a statistical package.

This tool is simple to configure and easy for new users to work with for:
 Instrument Integration
With a few minutes of set up, analysts and scientists can configure ExcelExpress to import data from many standard analytical laboratory instruments. Custom parsers are available for more complex instrumentation, or when additional assistance is required.

2022 Accelerated Technology Laboratories, Inc. All rights reserved. This information is intended for the proposed client and is considered to be confidential to Accelerated Technology Laboratories, Inc.  Importing Data from Subcontractor Laboratories or Laboratory Excel Sheets Users can quickly perform a one-time configuration of the data to import into a template, and then use the template to import the data within a few clicks. The import is performed quickly and accurately without any transcription errors. This can be leveraged with bench sheets, worklists and any other Excel files helping the laboratory to move to become paperless.
 Extracting Data from Sample Master®
Users can also leverage ExcelExpress to quickly pull specific data from Sample Master for a variety of applications. The user simply selects the desired fields for: import into another database, for reporting, or for integration with statistical tools. Excel bench sheets can also be created along with various final reports.

Figure 69 - A Microsoft add-in, Excel Express displays a new ribbon ExcelExpress saves valuable resources and time while eliminating transcription errors.

Monitor Plus
Monitor Plus is ATL's continuous monitoring solution for your laboratory. This enhancement combines a wireless, portable, intelligent sensor with ATL's Sample Master® LIMS providing laboratories with a total paperless automation solution. Monitor Plus has the capability to collect temperature, light, humidity, and pressure and transmit these readings to your personal web portal. This product is ideal for measuring the environment within analytical testing laboratories, food & beverage, cannabis, and manufacturing facilities, and anywhere the environment can impact processes or instruments. This best-in-class technology combination will allow users to affordably meet regulatory compliance goals, enhance data quality, and maximize resources.

Figure 70 – ATL's Monitoring Solution – Monitor Plus
The Monitor Plus sensor is typically mounted magnetically to something metallic in the environment it is monitoring. It contains a very strong magnet that holds it firmly in place. If it is attaching to a non-ferrous surface, you can use double-sided Velcro to hold it in place. There are no mounting holes or screws required.

Labfolder ELN
An Intelligent, Affordable, Intuitive and compliant way to record laboratory filings. The data in Labfolder are organized in a hierarchical structure, starting from Entry Elements to Entries, Projects and Folders. Users can customize each organization level to fit their own research requirements.

Figure 71 - Hierarchical structure of data in Labfolder Labfolder follows the natural structure of laboratory research. Mimicking the paper notebook, Labfolder ELN includes different Entry Elements that individuals can use for different pieces of their data (text, tables, images, etc.). These elements compose Entries that serve as a complete annotation for a certain step or experimental procedure.

Each entry belongs to a specific Project, the same way it happens with the classic notebook and users can filter for each individual project which gives users the perfect overview of everything that has been done in it.

Additionally, Labfolder allows users to:
 Set-up groups with individual permissions
 Manage Projects, Templates, Exports, Groups, apps and Inventory (Material Database)  Replace existing Laboratory notebooks with Digitized notebooks  Witness, sign and Lock notebook pages
 Develop a complete Audit Trail
 Add Comments
Discharge Monitoring Report (DMR) Creator
ATL’s National Pollutant Discharge Elimination System (NPDES) Discharge Monitoring Report Creator allows users to rapidly generate the NPDES DMR form from data stored in or exported from the LIMS. This reporting package includes functions to collect and collate data associated with the NPDES permit number into a final report format that is able to send via hardcopy, fax or e-mail.

Figure 72 - DMR Reporting Package

Sample Master® Workstation Standard Reports
Sample Master®’s primary reporting tool is Microsoft Access. Alternatively, clients may utilize Crystal Reports and/or SQL Reporting Services, as desired. Sample Master® Workstation contains dozens of standard reports that can be customized, including the following:

Analysis Due Today
Auto Report Status
Backlog
Barcoded Label Report
Bottle Order
Calibrations Expiring
Certificates Expiring
Chain of Custody Internal
Chain of Custody Record
Chain of Custody
CRM Customer History
CRM Summary by Type
CRM Open Complaints by Severity
CRM Executive Summary
Disposal Report
Invoice
Invoice CC
Invoice Sales Tax
Invoice Sales Tax CC
Orders
Orders Summary
PreLog Detail
PreLog Order Details
PreLog Summary
Prep Batch
Prep Due Today
Production
QC Batch
QC Batch Bench Sheet
QC Batch Run Sequence
QC Control Chart
QC Control Charts Data
Quote
Results Audit Trail
Run Sequence Bench Sheet
Sample Labels
Sample Routing Sheet
Sample Conditions
Supply Below Warning Limit
Supply Expiring
Trend Analysis Chart
Test Due Today
Turn Around Time (TAT)
Worklist
Worklist Bench Sheet
Reports Used from Result Reporting:

COA Basic
COA Basic QC
COA Chemistry
COA By Parameter
COA By Parameter with QC
COA By Parameter with Surrogate
COA By Parameter with Surrogate and QC
COA By Sample
COA By Sample with QC
COA By Sample with Surrogate
COA By Sample with Surrogate and QC
Results by Order ID
Results By Order ID With QC
Results By Order ID With Surrogates
Results by Parameter
Results by Sample Number
Results by Test

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED

ATL SOFTWARE AND SERVICES PREMIUM SUBSCRIPTION AGREEMENT This Software and Services Subscription Agreement (the “Agreement”) is made and entered into as of the date of the last signature below (the “Effective Date”) by and between ACCELERATED TECHNOLOGY LABORATORIES (“ATL”), a North Carolina corporation, having its principal place of business at 496 Holly Grove School Rd., West End, North Carolina 27376 and, Business Name., a Business State. entity, having its principal place of business at Business Address.. (“Client,”) This Agreement consists of this cover page and the following documents:
 Software and Services Subscription Agreement
 Schedule A (Support Services Agreement)
 Schedule B (Statement of Work – Deployment Services)
 Schedule C (Business Associate Agreement), if applicable  Schedule D (ATL Network Agreement for Protected Data), if applicable  Schedule E (Service Levels)
 Schedule F (Quote # )
 Schedule G (ATL Recurring Payment Authorization Form) Signing below indicates that you have read and agree to the terms of said documents.

IN WITNESS WHEREOF, the parties hereby indicate their acceptance of the terms of this Agreement by causing their duly authorized officers or representatives to execute this document as of the Effective Date. (CUSTOMER NAME), ACCELERATED TECHNOLOGY LABORATORIES, INC BY: ____________________________________ BY: ____________________________________ (Authorized Signature) (Authorized Signature)
. .
(Name) (Name)
. .
(Title) (Title)
. .
(Date) (Date)

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED

ATL SOFTWARE AND SERVICES PREMIUM SUBSCRIPTION AGREEMENT Definitions are in Section 15

1. SOFTWARE

1.1 Software Services; License; Content. Subject to the payment of the Fees and subject to the terms and conditions of this Agreement, during the Term (as defined below) of this Agreement ATL will provide the Software Services to Client. The Software Services shall include a nontransferable, non-sublicensable, non-exclusive license within the United States to use the Software Services as specified in a Quote and subject to the applicable Quote during the Term. Client shall also have a nontransferable, non-sublicensable, non-exclusive license within the United States to use and modify Content during the Term; provided, however, Client shall not have the right to retain a third party to perform any modifications to the Content without the prior written consent of ATL.

The Software Services shall also entitle Client to receive Support Services, as set forth in Schedule A attached hereto.

1.2 Authorized Users; Authorized Uses. The license granted by this Agreement authorizes use of the Software Services only by Authorized Users for the internal business purposes of Client. Client shall not transfer, assign, lease, loan, resell, distribute, or otherwise grant any rights in the Software Services or Software in any form to any other party, including any commercial time-sharing, rental, or service bureau use.

1.3 No Modification or Reverse Engineering. Client shall not and shall not allow any third party to: (i) reverse engineer, reverse assemble, decompile, or otherwise attempt to derive the source code (or underlying structure or algorithms) from the Software Services or decode or decrypt any data files created by or associated with the Software Services; or (ii) alter, adapt, or modify the Software Services or otherwise create any derivative works from the Software Services (except pursuant to the limited license granted to Client to modify the Content, as set forth in Section 1.1).

1.4 Copy of the Software Documentation. Client shall have access to the Software Services listed in the applicable Quote, which includes an electronic copy of the Documentation. Client shall not copy the Software Services, Software or Documentation without the prior written consent of ATL. Client shall not remove, modify, or obscure any copyright and other proprietary rights notices.

1.5 Acknowledgement of ATL's Ownership Rights. Client acknowledges that the license granted under Section 1.1 does not constitute a transfer or sale of ATL's ownership rights in and to the Software, the Software Services, the Documentation, or the Content (or any modifications thereto). All right, title, and interest, including all intellectual property rights, in and to the Software Services, Software, the Documentation, and the Content and any modifications thereto made by or for Client (including any copies or subsequent Releases) shall be, and will remain the exclusive property of ATL or any third party from whom ATL has licensed software or technology, as applicable. Client further acknowledges that the Software, Software Services, Documentation, Content, and the information therein is proprietary to ATL and its licensors and comprises: (a) original works of authorship, including compiled information containing ATL's or its licensors' selection, arrangement and coordination, and expression of such information; (b) confidential and trade secret information; and (c) information that has been created, developed, and maintained by ATL or its licensors at great expense of time and money such that misappropriation or unauthorized use by others for commercial gain would unfairly and irreparably harm ATL and/or its licensors, as applicable. This Section shall apply to all Content whether or not it originated from ATL’s Content library.

1.6 Responsibilities of Client. In the event this Agreement or any Work Order requires Client to provide any resources in connection with the implementation of the Software Services, and Client fails to provide the requisite quality or quantity of such resources, or fails to provide such resources in a timely manner for a period that does not exceed 15 days, ATL’s sole remedy is an extension of the applicable delivery dates corresponding to the delay. If Client’s failure to provide such resources exceeds 15 days, and Client's failure has resulted in an unavoidable increase in the cost of the applicable, then ATL will be entitled to recover from Client the reasonable amount of such increased costs. ATL's right to delay applicable delivery dates or recover for increased costs may be exercised only if ATL provides Client with reasonable notice of Client's failure and ATL uses commercially reasonable efforts to perform notwithstanding Client's failure to perform.

2. SERVICES; HARDWARE; THIRD PARTY SOFTWARE; THIRD PARTY

DATABASES
Subject to the terms and conditions of this Agreement and the execution of an applicable Quote or statement of work, Client may purchase from ATL certain Customizations, Services, hardware, third party software, and third-party databases.

2.1 Customizations: are quoted/estimated based on the information provided by customer at the time of request, or as described in an RFQ/RFI/RFP, If the quote estimate is accepted a requirements document (RD) is created with detailed input from the customer that will more accurately define the customization and provide an actual cost/level of effort to complete the customization. Upon completion of the RD, and customer agreement with the description/function of the customization and its cost (this could be higher or lower than the estimate), the customer will sign for approval to move forward. A modification to the original PO may be needed, or a separate purchase order issued, and a 50% deposit for customizations over $5,000.00 are required prior to ATL establishing a schedule and starting the work.

2.2 Customization Acceptance / Testing: From the date that ATL delivers a customization the client has 14 days to test functionality and inform ATL if customization does not meet the agreed functionality in the signed requirements document. Should customer not notify ATL, the customization is considered accepted by the customer.

2.3 Customization Change Requests: Changes or modifications to a signed RD are handled via a Change Order Request. A Change Order request will specify the changes or modifications being requested with an estimate of the cost/level of effort to complete. If accepted, an RD is created with an actual cost/level of effort to complete the request. A change order shall not delay acceptance or the unnecessary withholding of payment of the original RD. Should a customization be completed and at the time of delivery customer decides to not deploy and instead chooses to make additional changes customer will make payment on original customization quote before additional change requests will be addressed.

2.4 Delivery Dates: ATL does not guarantee delivery dates with respect to customizations. Any date or timeline provided is a prediction only and not a contractually obligated delivery date.

3. FEES AND EXPENSES

3.1 Fees. Client shall pay to ATL a Fee for the following services or items licensed or purchased pursuant to an executed Quote or statement of work:
 Software Services
 Customizations
 Deployment Services
 Transaction Services
 Third party databases
 Hardware and third-party software
 Other Services

3.2 Hosting Fees: Client shall be responsible for monthly hosting and setup fees, as noted on the invoice, from the agreed-upon start of the deployment process (First Access). These fees are due irrespective of deployment timeline and or use of environment by client.

3.3 Expenses; Shipping Costs. Should Client request ATL to travel to Client’s site, Client agrees to reimburse ATL for all travel and travel related

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED expenses incurred by ATL. Client will pay all costs relating to the shipment of any hardware and materials.

3.4 Fee Increases. ATL shall be permitted to increase the Fees and thirdparty license costs no more than once per year, by no more than the Consumer Price Index for All Urban Consumers for the prior twelve (12) month period. This does not include any year one discounts offered unless otherwise specified in this Agreement or on the quote.

3.5 Payment Terms. All Fees, expenses, and costs shall be paid in United States dollars. Payment terms shall be set forth in the applicable Quote or statement of work. HOSTING Costs: Client shall agree to pay the initial three months hosting costs and setup fees prior to the agreed upon start date. Client shall agree to the following payment options, (1) Automated Credit Card payment; (2) Bank Draft; (3) payment annually (which shall receive a 3% discount) by filling out Schedule G - ATL Recurring Payment Authorization Form. All recurring monthly hosting costs will be paid in advance by automatic electronic charge of a Client credit card or bank account as selected in Schedule G. ATL will initiate electronic charge of such invoiced amounts on or around the 25th of each month and receipt is sent to Client. Client will deliver to ATL an executed authorization for such charge in the form attached to this Agreement in Schedule G - ATL Recurring Payment Authorization Form or such other form acceptable to ATL, and such form may be blank or detached from this Agreement without impairing the legal effect of this Agreement. ATL may refuse to proceed with providing any Services in the absence of such delivery. Client hereby warrants on an ongoing basis that the automatic charge facility will be maintained during the term of the Agreement, that ATL is authorized to make charges as provided in this Agreement, and that the account to be charged is not the account into which any collections that represent payment by any government source or program, in whole or in part, are initially deposited.

Should payment authorization fail prior to the end of the payment term all user accounts shall automatically be disabled and customer will not be able to continue using services until payment is made. Should payment not be made within 10 days a re-activation fee of $100 per user account shall be assessed against customer and is due paid in full before accounts will be reactivated. Other fees & Services: Any amounts not paid when due shall be subject to interest at the lesser of 1.5% per month or the maximum rate allowed by applicable law. For all non-recurring monthly charges ATL will mail an invoice for Fees for Services at the time the work is completed or other agreed upon milestones. All invoiced amounts (excluding recurring amounts but including and not limited to Fees for Services and travel expenses) will be due Net 30 from date of invoice.

3.6 Failure to meet Payment Terms. If Fees, expenses, and costs are not paid within thirty (30) calendar days from the date of the applicable invoice, such amounts are considered past due. In such a circumstance, ATL may, without limiting ATL’s other rights and remedies: (i) disable all user accounts, access to all virtual machines, access to client data and access to Support Services, which shall remain in effect until payment is made in full including a reinstatement fee equal to 10% of past due amount; and/or (ii) accelerate all Client unpaid fees that would have been payable by Client during the then-current Term (as defined in Section 4.1) so that all such amounts become immediately due and payable. In the event monthly Fees, expenses, and costs are not paid within ninety (90) calendar days from the date of the applicable invoice, Client’s virtual environment may be disabled, saved to disk and stored for no more than six (6) months from the date of the applicable invoice. Data will not be provided to Client until such time as payment is made in full for all Fees, expenses and costs outstanding to bring Client’s account current, including monthly fine of 5% past due amount and an additional $3,000 reinstatement fee. Client will also be liable for any attorney fees or other costs associated with collecting late and/or accelerated payments.

3.7 Taxes. All Fees are exclusive of any and all taxes, duties, or levies assessed by applicable governmental authorities. All such taxes, duties, and levies (exclusive of any taxes based upon ATL's income) shall be assumed by and paid for by Client.

4. TERM AND TERMINATION

4.1 Term. The term of this Agreement shall commence upon the Effective Date and continue in full force and effect for a period of 60 months unless earlier terminated in accordance with this Section 4 or as otherwise specified in this Agreement. Upon expiration of the initial term, this Agreement shall automatically renew for successive 12-month periods unless a party provides the other party with written notice of such party’s desire to terminate at least ninety (90) days prior to the expiration of the then-current term. “Term” shall mean the initial 60-month term plus any successive 12-month term extensions.

4.2 Bankruptcy. Either party may terminate this Agreement and any rights granted hereunder by providing written notice to the other party upon the occurrence of any of the following events: (i) a receiver is appointed for the other party or its property; (ii) the other party makes a general assignment of all or substantially all of its assets or business for the benefit of its creditors; (iii) the other party commences or has commenced against it, proceedings under any bankruptcy law, which proceedings are not dismissed within sixty (60) days; or (iv) the other party ceases to do business.

4.3 Termination by ATL. ATL shall have the right to terminate this Agreement and any rights granted hereunder in the event Client (i) commits a material breach of any of its obligations concerning scope of use or the protection of the Software Services, Software and/or Documentation, intellectual property of ATL, or Confidential Information; or (ii) materially breaches any of its obligations under any provision of this Agreement, which breach is not remedied by Client within thirty (30) days after receipt of written notice from ATL.

4.4 Termination by Client. Client shall have the right to terminate this Agreement in the event that ATL materially breaches any of its obligations under this Agreement, which breach is not remedied within ninety (90) days after receipt of written notice from Client. In addition, Client may terminate this Agreement as set forth in section 4.1 above.

4.5 Rights Upon Termination.

4.5.1 All rights granted hereunder shall terminate upon termination of this Agreement. Termination of this Agreement or any Software license shall not limit either party from pursuing other remedies available (except where a sole remedy is specified), including, but not limited to, injunctive relief, nor shall such termination relieve Client's obligation to pay all Fees, expenses, and costs that have accrued or are otherwise owed by Client to ATL pursuant to this Agreement. The parties' rights and obligations under sections 1.3, 1.5, 4, 7, 8, 9, 10, 11, 12, 13, and 14 shall survive termination or expiration of this Agreement.

4.5.2 Vendor Expenses. Client acknowledges that in order to provide the Services, ATL has entered into hosting arrangements with third party service providers. In consideration of the foregoing, upon the termination of this Agreement for any reason, Client agrees to reimburse ATL for all reasonable costs and expenses suffered or incurred by ATL relating to the termination of any such hosting arrangement, including, without limitation, severance or termination payments. ATL and Client agree that the payments as set forth in this Section 4.5.2 are not intended as a penalty, but are instead intended as reasonable estimates of the losses and expenses resulting to ATL from termination of the Agreement.

5. Transition Services. Except for in the case of a breach of Client obligations set forth in Section 1 of the Agreement or failure to pay all required Fees hereunder, in the event the Agreement is terminated, in order to effectuate Client’s orderly transition to a subsequent vendor, ATL will, at Client’s request, continue to provide Services for up to ninety (90) days after the date of termination. During such time, Client will continue to pay all related Fees and will still be subject to all terms and conditions of the Agreement. At Client’s reasonable request, ATL will use commercially reasonable efforts to provide such additional assistance to effectuate such transition to ATL’s then-current time and materials rates.

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED

6. ACCEPTANCE – HARDWARE In the event that Client has purchased hardware through ATL, Client shall evaluate any hardware delivered by ATL and shall submit a written acceptance or rejection to ATL during the Acceptance Period. Failure by Client to deliver a written acceptance or rejection within the Acceptance Period shall be deemed an acceptance by Client of such hardware “As-Is, Where-Is.”

7. WARRANTIES

7.1 Software ATL warrants that the Software Services shall perform substantially in accordance with its Software Documentation, provided by ATL, during the Warranty Period. The foregoing warranty shall be null and void to the extent any failure to perform in accordance with the Documentation is caused by: (i) any modification of the Software Services by Client or any third party; (ii) used by Client in combination with hardware or software not authorized by ATL in writing; or (iii) Client’s use of the Software Services in violation of the Documentation or this Agreement.

7.2 Services. ATL warrants that the Software Services and any other Services provided hereunder shall be provided in a professional and workmanlike manner.

7.3 Hardware. In the event that Client has purchased hardware through ATL, ATL shall pass through to Client any original manufacturers' warranties for hardware products acquired by ATL for Client. ATL does not make any warranties in connection with the hardware and hereby expressly disclaims any warranties with respect thereto.

7.4 “No Viruses. ATL warrants and covenants that no portion of the Software Services, when made accessible to Client, contains a “virus” or other computer software routine intended or designed to or which has the capacity to: (i) permit access or use of the Software Services or the Client’s systems by any person not authorized by Client; (ii) disable, damage, erase, disrupt or impair the normal operation of the Software Services; (iii) disable, damage, erase, disrupt or impair the normal operation of any hardware or other software or data on Client’s computer systems; or (iv) have any other material and adverse effect or impact on the Client’s computer systems (“Viruses”). In addition, ATL will take commercially reasonable and diligent measures (consistent with the following sentence) to ensure that no Viruses or similar items are coded or introduced by ATL into the Software Services, Client’s computer systems interfacing with the Software Services, or the information systems and operating environments and processes used by ATL or its providers to provide the Software Services. ATL will continue to review, analyze and implement improvements to and upgrades of its Virus prevention and correction programs and processes that are commercially reasonable and consistent with the then current information technology industry’s standards.

8. DISCLAIMERS

8.1 Third Party Databases’ Data. ATL shall not be liable for any specific settings or databases embedded within the Software Services. ATL does not warrant the accuracy of codes or other data contained in the Software Services or any third-party database incorporated into the Software Services. ATL shall not be liable for the content, accuracy, clarity, or resolution of any scanned images or digital images.

8.2 General. NEITHER ATL, ITS AGENTS, OFFICERS, DIRECTORS,

EMPLOYEES, NOR ITS LICENSORS WARRANT THAT THE SOFTWARE WILL BE

UNINTERRUPTED OR ERROR-FREE OR THAT ANY SOFTWARE, CONTENT, OR SERVICES WILL MEET CLIENT'S REQUIREMENTS. EXCEPT AS SET FORTH

ABOVE, ATL, ITS AGENTS, OFFICERS, DIRECTORS, EMPLOYEES, AND ITS

LICENSORS SPECIFICALLY DISCLAIM ALL WARRANTIES WITH RESPECT TO

THE SOFTWARE, THE DOCUMENTATION, THE CONTENT, AND/OR ANY

MATERIALS OR SERVICES FURNISHED TO CLIENT UNDER THIS AGREEMENT,

WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING

ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

8.3 Content. CONTENT PROVIDED AT DEPLOYMENT, VIA ATL’S CONTENT LIBRARY, OR OTHERWISE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CLIENT EXPRESSLY AGREES THAT USE OF THE CONTENT IS AT CLIENT’S SOLE RISK. THE CONTENT MAY CONTAIN CONTENT UPLOADED BY USERS, AND SUCH CONTENT HAS NOT BEEN REVIEWED BY ATL. CLIENT

UNDERSTANDS AND AGREES THAT CLIENT IS SOLELY RESPONSIBLE FOR VERIFYING THE ACCURACY OF THE CONTENT. ATL AND ITS AFFILIATES

ASSUME NO RESPONSIBILITY FOR AND MAKE NO WARRANTY OR

REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY, OR USEFULNESS OF ANY CONTENT.

9. EXCLUSIVE REMEDIES

CLIENT'S SOLE AND EXCLUSIVE REMEDY AGAINST ATL, ITS AGENTS, OFFICERS,

DIRECTORS, EMPLOYEES, AND ITS LICENSORS FOR BREACH OF ANY OF THE WARRANTIES SET FORTH IN SECTION 7 SHALL BE FOR ATL, AT ITS OPTION, TO

USE COMMERCIALLY REASONABLE EFFORTS TO (A) CORRECT ANY ERROR IN THE SOFTWARE AS TO WHICH CLIENT HAS GIVEN ATL WRITTEN NOTICE; (B) REPLACE

ANY DEFECTIVE SOFTWARE AS TO WHICH CLIENT HAS GIVEN ATL WRITTEN NOTICE; AND/OR (C) RE-PERFORM ANY SERVICE PROVIDED BY ATL WHICH

CLIENT REASONABLY DEEMS DEFICIENT AND AS TO WHICH CLIENT HAS GIVEN ATL WRITTEN NOTICE. IN THE EVENT ATL, IN ITS SOLE DISCRETION, DETERMINES

THAT IT WOULD NOT BE COMMERCIALLY REASONABLE TO CORRECT, REPLACE,

OR RE-PERFORM ANY DEFECTIVE SOFTWARE OR DEFICIENT SERVICE, CLIENT

SHALL BE ENTITLED TO A REFUND OF FEES PAID TO ATL FOR ANY SUCH SOFTWARE OR SERVICE.

10. LIMITATION OF LIABILITY

10.1 General. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ATL, ITS

AGENTS, OFFICERS, DIRECTORS, EMPLOYEES OR ANY OF ITS LICENSORS

ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT EXCEED TWO TIMES (2X) THE AMOUNT PAID BY CLIENT TO ATL DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM GIVING RISE TO LIABILITY UNDER THIS AGREEMENT. EXCEPT AS PROVIDED FOR IN SECTION

7.4, IN NO EVENT SHALL, ATL, ITS AGENTS, OFFICERS, DIRECTORS,

EMPLOYEES OR ITS LICENSORS BE LIABLE FOR ANY DAMAGES CAUSED BY ANY VIRUSES, TROJAN HORSES OR OTHER SIMILAR CODE, OR ANY DENIALOF-SERVICE ATTACKS OR ANY UNAUTHORIZED ACCESS TO CLIENT’S SYSTEM BY UNRELATED THIRD PARTIES. IN NO EVENT SHALL ATL, ITS

AGENTS, OFFICERS, DIRECTORS, EMPLOYEES OR ITS LICENSORS BE LIABLE FOR: (I) ANY LOST PROFITS OR REVENUES, COSTS OF PROCUREMENT OF

SUBSTITUTE GOODS OR SERVICES, OR FOR ANY OTHER SPECIAL,

CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR INDIRECT DAMAGES ARISING

OUT OF THIS AGREEMENT, WHETHER UNDER THEORY OF CONTRACT,

TORT, STRICT LIABILITY, OR OTHERWISE, AND WHETHER OR NOT ATL HAS

BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR (II) LOSS OF

DATA RESULTING FROM A MAJOR SYSTEM FAILURE UNDER THIS

AGREEMENT, PROVIDED ATL RESTORES ALL CLIENT DATA TO THE POINT OF THE EVENING BEFORE THE FAILURE. THESE LIMITATIONS SHALL APPLY

NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

11. INDEMNIFICATION

11.1 Indemnity by ATL. ATL shall indemnify, defend, and hold harmless Client from and against any and all third party claims, damages, liabilities, penalties, judgments, and costs (including without limitation reasonable attorneys’ fees) arising out of any claim for infringement of any patent, trademark, trade secret, copyright, or other intellectual property right of a third party related to the Software Services, provided that such claim does not arise solely out of Client’s use of the Software Services in breach of this Agreement. Client shall (a) notify ATL promptly in writing of any alleged infringement of which Client becomes aware; (b) give ATL sole authority to control fully the defense and settlement of any infringement claim, provided however, Client may retain their own independent counsel at Client’s own expense; and (c) furnish all reasonable assistance and provide all appropriate documentation in its possession requested by ATL. Client’s failure to comply with (a) through (c) above will only relieve ATL of its related indemnification obligations if such failure materially prejudices ATL’s defense of any claim.

11.2 Exclusions. Notwithstanding the foregoing, ATL shall have no obligation to indemnify Client pursuant to this Section 11 with respect to any infringement or alleged infringement to the extent resulting from (i)

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED any modification to the Software Services made by Client or any third party; (ii) any unauthorized use of the Software Services by Client or any third party; (iii) failure of Client to use Releases provided by ATL; (iv) any use of the Software Services in combination with other software, hardware, or data not supplied or authorized in writing by ATL; or (v) ATL’s compliance with Client’s designs, processes, or formulas.

11.3 ATL Options. In the event of an infringement claim against Client with respect to the Software Services, or in the event ATL believes such a claim is likely, ATL shall have the option, at its expense, to (i) modify or replace the Software Services so that they are non-infringing; or (ii) obtain for Client a right to continue accessing the Software Services. If neither of the foregoing alternatives is commercially practicable, ATL shall have the right to require the Client to terminate the Software Services, and ATL shall refund to Client all Fees paid for such Software Services, and the rights granted to such Software Services shall terminate with no continuing obligation or liability of ATL to Client.

11.4 Sole Remedy. THE FOREGOING STATES THE SOLE AND EXCLUSIVE

LIABILITY OF ATL, ITS AGENTS, OFFICERS, DIRECTORS, AND EMPLOYEES FOR

ANY THIRD-PARTY CLAIM OF INFRINGEMENT AND IS IN LIEU OF ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED, IN REGARD THERETO.

11.5 Indemnity by Client. Client shall indemnify, defend, and hold harmless ATL from and against any and all damages, liabilities, costs, and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of (i) Client’s failure to comply with all applicable laws, rules, and regulations, (ii) Client’s breach of any of the provisions of this Agreement, or (iii) Client’s negligence or willful misconduct. ATL shall provide Client with (a) prompt written notice of any such claim of which ATL becomes aware; (b) all reasonable assistance and documentation in ATL’s possession requested by Client to defend such claim; and (c) control over the defense and settlement of such claim, provided that Client shall not agree to any settlement or other disposition that imposes any obligation on ATL.

12. CONFIDENTIAL INFORMATION
Client acknowledges that the Software Services, other Services, Software, the Documentation, and the Content contain ATL's and/or its licensor's proprietary information and Confidential Information. Each party shall treat as confidential all Confidential Information of the other party, will not use such Confidential Information except as expressly set forth herein or as otherwise authorized in writing, will implement reasonable procedures to prohibit the disclosure, unauthorized duplication, misuse, or removal of the other party's Confidential Information, and will not disclose such Confidential Information to any third party except as may be necessary and required in connection with the rights and obligations of such party under this Agreement, and subject to confidentiality obligations at least as protective as those set forth herein. Without limiting the foregoing, each of the parties will use at least the same procedures and degree of care which it uses to prevent the disclosure of its own confidential information of like importance to prevent the disclosure of Confidential Information disclosed to it by the other party under this Agreement, but in no event less than reasonable care.

13. AUDIT
During the term of this Agreement, no more than once per year, and for a term of one (1) year after termination of this Agreement, upon reasonable notice, ATL may perform at its sole cost and expense reasonable audit and inspection procedures to confirm Client's compliance with the terms and conditions of this Agreement, including, but not limited to, provisions relating to scope of use of the Software Services and protection of Confidential Information. Client shall reasonably cooperate in any such audit, which may be conducted in person or remotely. The audit shall be performed in a manner so as to minimize the impact on the Client’s business.

14. GENERAL PROVISIONS

14.1 Applicable Law. This Agreement and all matters arising out of or relating to this Agreement shall be governed by the substantive laws of the State of North Carolina, without regard to conflict of laws principles.

14.2 Exclusive Jurisdiction and Venue. Any action of any kind by any party against another party arising pursuant to this Agreement may only be brought exclusively in courts of competent jurisdiction of Moore County, State of North Carolina, and the parties hereby submit to the exclusive jurisdiction and venue of such courts for such purposes.

14.3 Assignment. Client may not sell, pledge, assign, sublicense, or otherwise transfer or share its rights or delegate its obligations under this Agreement without the prior written consent of ATL, which consent shall not be unreasonably withheld. Any attempted sale, pledge, assignment, sublicense, or other transfer in violation hereof shall be void and of no force or effect. Any authorized assignment by Client hereunder will be invalid unless the assignee agrees in writing to be bound by and to perform all obligations and terms of this Agreement. ATL may assign its rights and delegate its duties hereunder at any time without the consent of Client.

14.4 Modification; Amendment. This Agreement may not be modified or amended except by a writing, which is signed by authorized representatives of each of the parties hereto.

14.5 No Waiver. The failure of either party to exercise any right or the waiver by either party of any breach, shall not prevent a subsequent exercise of such right or be deemed a waiver of any subsequent breach of the same or of any other term of the Agreement.

14.6 Notice. Any notice required or permitted to be sent hereunder shall be in writing and shall be sent in a manner requiring a signed receipt.

Notice is effective upon receipt.

14.7 Force Majeure. Neither party shall be deemed in default of this Agreement to the extent that performance of their obligations or attempts to cure any breach are delayed or prevented by reason of any act of God, fire, natural disaster, accident, act of government, shortages of materials or supplies, or any other cause beyond the control of such party provided that such party gives the other party written notice thereof promptly and, in any event, within fifteen (15) days of discovery thereof and uses its commercially reasonable efforts to cure the delay or prevention. ATL will not be deemed to be in breach of this Agreement in the event that it, despite its commercially reasonable efforts, is not able to cure any such default under this Agreement.

14.8 Equitable Remedies. The parties recognize that money damages shall not be an adequate remedy for any breach or threatened breach of any obligation hereunder involving, without limitation, intellectual property, Confidential Information, or use of the Software Services beyond the scope of the license granted by this Agreement. The parties therefore agree that in addition to any other remedies available hereunder, at law or otherwise, they shall be entitled to an injunction against any such continued breach of such obligations.

14.9 Entire Agreement. This Agreement, and all schedules, Quotes, and statements of work attached hereto and incorporated herein, constitute the sole and entire agreement of the parties with respect to the subject matter hereof and supersede any prior oral or written promises or agreements. There are no promises, covenants, or undertakings other than those expressly set forth in this Agreement, and all schedules, Quotes, and statements of work.

14.10 Severability. If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions of this Agreement will remain in full force.

14.11 Third Party Beneficiary. No third party shall be deemed an intended beneficiary of this Agreement.

14.12 Export Regulations. Client shall not export, re-export, or transfer the Software Services or Documentation, except as authorized in writing by ATL and in accordance with the U.S. export control regulations and other applicable laws. Client is advised that the Software Services and the Documentation are subject to the U.S. Export Administration Regulations.

Client agrees not to export, re-export, import, or transfer the Software Services or the Documentation contrary to U.S. or other applicable laws, whether directly or indirectly, or assist or facilitate others in doing any of the foregoing. Client represents and warrants that (a) neither the United

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CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED States Bureau of Export Administration nor any other federal agency has suspended, revoked, or denied its export privileges, (b) Client is not located in, a resident of, or a citizen of, Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or any other country to which the United States has embargoed goods. Client agrees not to use or transfer the Software Services for end use relating to any nuclear, chemical or biological weapons, or missile technology unless authorized by the U.S. Government by regulation or specific license.

15. DEFINITIONS
The following definitions shall apply to this Agreement, including all schedules, Quotes, and statements of work:
“Acceptance-Hardware Period” shall mean the ten (10) day period after hardware has been delivered to Client by ATL.
“Authorized Users” shall mean employees of Client. For each user login licensed by Client, as specified in the Quote, Client has the right to one unique named user in the database.
“Content” shall mean all system master files, templates, and reports that constitute a part of the Software Services and Software, and the electronic documents, files, data, forms, and other materials contained in such master files and templates, including those from ATL’s Content library, whether or not they are subsequently modified by Client, and any such Content created after the Effective Date by or for Client in accordance with the terms of this Agreement or any related agreement.
“Confidential Information” shall mean any information relating to, or disclosed in the course of, this Agreement, which is designated as ‘confidential’ or ‘proprietary’ or some similar designation or information which is or should be reasonably understood to be confidential or proprietary to the disclosing party.

Confidential Information includes but is not limited to the Software, the Documentation, the Content, the terms and pricing under this Agreement, business strategies, specifications, technical data, and all Quotes. Confidential Information shall not include information (a) already known to either party at the time of receipt thereof from the other; (b) that was readily available to the general public at the time of receipt thereof from the other; (c) that subsequently becomes known to the general public through no fault or omission on the part of the party receiving such information; (d) that is subsequently disclosed by a third party which has a bona fide and legal right to make such disclosure; or (e) that is required to be disclosed by a court of competent jurisdiction or other governmental authority or pursuant to applicable law, provided that the receiving party shall give prompt notice to the disclosing party prior to any such disclosure and reasonably assist the disclosing party in seeking a protective order.
“Customization” shall mean a requested modification to the look, feel or function of the software by a Client, as specified in the Quote and Requirements Document signed by client
“Deployment Services” shall mean the hardware staging, data migration, deployment, and training services set forth in Schedule B and the applicable Quote.
“Documentation” shall mean the user manual(s) for use of the Software Services. Documentation is provided in electronic form, incorporated into the Software Services.
“Error” shall mean any reproducible failure or inability of the Software Services to perform any material function set forth in the Documentation. “Fee(s)” shall mean Software Services fees and any and all fees for purchasing Services, hardware, third party software, and third-party databases, as specified in a Quote or statement of work.
“Hosting Services” shall mean the hosting services provided by ATL to Client as set forth in a Statement of Work or Quote which shall relate to the operation and maintenance of systems and web sites used to host the Software. “Quote” shall mean the Quote provided by ATL to Client pursuant to which Client orders Software Services, other Services, hardware, third party software, or third-party databases under this Agreement.
“Platform”: Is the systems upon which the software runs. If user is able to connect to the login page the platform is considered available. “Software Service Fee(s)” shall mean that applicable Fee due ATL for the Software Services and Support Services. Payment of the Software Services Fee shall entitle Client to receive Support Services, as set forth in Schedule A attached hereto.
“Release” shall mean any version, update, release, patch, or enhancement of the Software, Services.
“Services” shall mean any services set forth in a statement of work or Quote, provided by ATL to Client, including, but not limited to, the Software Services, Support Services, Deployment Services, and Transaction Services. “Software” shall mean the computer software program or programs described in the Quote, which is being provided by ATL to Client under a software as a service structure pursuant to the terms and conditions of this Agreement. This includes the supporting software (Citrix) and the actual LIMS software. If the user is able to login to the system and can see the software icon but not launch the software then software is considered down.
“Software Services” shall mean the software service to be provided by ATL to Client, as set forth in the applicable Quote.
“Support Incident” shall mean a problem with the Services that cannot be broken down into subordinate problems. For a request with subordinate problems, each problem is considered a separate incident, and therefore must be submitted as a separate support request.
“Support Services” shall mean the support services for the Software Services set forth in Schedule A and the applicable Quote.
“Warranty Period” shall mean the ninety (90) day period following the assigned date of first access.

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CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED

SCHEDULE A - SUPPORT SERVICES AGREEMENT
ATL shall provide Support Services pursuant to the Agreement and according to the further terms and conditions set forth below to Client for Software Services listed in a Quote, so long as Client has paid the applicable Software Fee and is not in breach of any provision of the Agreement.

1. SUPPORT SERVICES

1.1 Software Support. ATL shall perform the following Software Support Services on a per incident basis: (i) assist Client in diagnosing reported Errors; and (ii) provide technical services to Client to attempt to correct diagnosed Errors. Software Support Services include support of Content. A Support Incident may require multiple interactions and off-line research to resolve it. Please note that a Support Incident involving an ATL Software Service bug will not be applied against Client’s contracted support incidents.

1.2 Hardware Support. ATL does not provide support for hardware at Client’s site.

1.3 Work Not Covered. The following items are outside the scope of Support Services and are subject to additional charges billable in accordance with ATL's then current time and materials support policy: All time associated with problems or service calls that arise from: (i) Client's negligence; or (ii) alterations made or damage caused by parties other than ATL or its authorized representatives. ATL shall not be responsible for Client’s computer network or for any connectivity or other related issues that prevent Client from gaining access to the Software Services.

2. DUTIES OF CLIENT

2.1 Administrator. Client shall designate a Software Services administrator. The administrator must have a working knowledge of the administrative module of the Software Services and Client data files and shall generally be responsible for template set-up, template management, and recording and reporting Errors and other problems. The administrator must attend the entire online administrative overview training session.

3. HOURS OF COVERAGE

3.1 Principal Period of Support. The principal period of support ("PPS") is a eight (8) hour period beginning at 8:00 a.m. ET and ending at 5:00 p.m.

ET (Monday through Friday, excluding holidays) in the contiguous United States.

3.2 After Hours Support. The after-hours support (AHS) is from 5:01pm – 7:59am and covers the “Platform” only.

3.3 Hourly Support Service. Support Services that are performed outside of the PPS, at the request of the Client, or that are outside the scope of, or in addition to, the Support Services detailed herein, shall be deemed hourly service, and Client shall be billed in accordance with ATL's then current time and materials support policy. Upon Client's request, ATL shall provide a written estimate of the cost to perform the work prior to beginning work on any task that is being billed in accordance with ATL's time and materials support policy.

4. PROCEDURES

4.1 Help Desk. Requests for Support Services will be directed to ATL customer support by calling the help desk telephone line or by sending an email or submitting a web form request to the help desk, if such Internet contact methods are available. If, during the PPS, ATL customer support personnel are unavailable to answer Client's call or immediately respond to Client's submission of email or web form requests, ATL shall use commercially reasonable efforts to respond to Client within 20 minutes of Client contacting the help desk if deemed to be a High Severity incident.

ATL will work with the Client to categorize the reported problems by severity and update the customer support problem-reporting database as appropriate. ATL will use commercially reasonable efforts to resolve requests for Support Services reported by Client during the PPS in accordance with the severity matrix below, which severity level shall be finally determined by ATL, in its sole discretion. The resolution times set forth in the chart below are target times only, and are not guaranteed.

4.2 Authorized Contacts. Client may designate up to a maximum of two (2) authorized contacts per Client account. Additional contact people shall result in an additional charge to the Client. Client shall provide to ATL a list of its authorized contact people by the Effective Date of the Agreement.

Client must give ATL prior notice of any proposed changes to the list of authorized contact people. The two (2) initial authorized contact people and any replacement contact people will not be authorized to contact the help desk until they have received the proper training from ATL.

5. SOFTWARE RELEASES
Subject to Client's payment of the Software Services Fee and compliance with all terms of the Agreement, ATL will provide Client access to Releases that are issued by ATL during the Term. Releases will be updated in the Software Services hosting environment at ATL’s discretion with prior notice to Client. Updates will not take place during business hours, unless required to mitigate a specific issue affecting Client’s usage of Software.

6. CONTENT LIBRARY
During the Term, provided that Client has paid the Software Services Fee, Client shall have access to ATL’s Content library.

7. THIRD PARTY DATABASES
During the Term, provided that Client has paid the Software Services Fee, Client may purchase certain third-party databases pursuant to an applicable Quote.

Such third-party databases will be periodically updated during the Term provided that Client has paid the Software Services Fee and Fees for such thirdparty databases.

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CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED

SUPPORT SERVICES SEVERITY MATRIX
Severity Definition
Target
Resolution Actions
High Error that renders the
Software Services
inoperative or causes the
Software Services to fail
catastrophically.

Within 4
business hours
ATL shall promptly initiate the following procedures upon confirmation of the defect by ATL:
(1) assign a senior customer support representative to correct the Error; (2) notify senior ATL management that a high severity defect has been reported and that steps are being taken to correct the defect; (3) provide Client with periodic reports on the status of the resolution; and (4) commence work to provide Client with a workaround or fix.

Medium Error that materially
restricts Clients use of the
Software Services.

Within 1
business day
ATL shall assign customer support to correct the Error, provide Client with periodic reports on the status of the resolution, and use commercially reasonable efforts to include the fix for the Error in the next Release.

Low Error that causes only a
minor impact on Client's use
of the Software Services
and/or an Error for which a
workaround is available.

Within 3
business days
ATL shall assign customer support to correct the Error, provide Client with periodic reports on the status of the resolution, and may in its discretion include the fix for the Error in the next Release.

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED SCHEDULE B - STATEMENT OF WORK – DEPLOYMENT SERVICES
ATL will perform Deployment Services for the Software Services pursuant to the Agreement and according to the terms and conditions below and the applicable Quote and Quote Detail, so long as Client has paid the applicable Fees.

1. DEPLOYMENT AND TRAINING HOURS

1.1 Setup and configuration of base Virtual environment is included in the one time “setup fee”. This does not include any customizations unless specified on the Quote.

1.2 Hours included on the Quote Detail are estimated based on the historical average of hours required to deploy and train practices of similar size, specialty and number of locations. ATL deployment and training hours are delivered on a time and materials basis.

1.3 ATL shall provide both remote and on-site customization and training services at an hourly rate that is further defined in the Quote Detail. The hourly rate quoted is based upon an eight (8) hour day during normal business hours. Any work scheduled outside of normal business hours must be approved and scheduled in advance. ATL requires a (3) three-day minimum order for on-site visits.

1.4 Client purchased the number of customization and training hours set forth in the applicable Quote Detail. If Client requires additional customization hours, such time shall be made available to Client at ATL’s then-current rates. Any Client caused delays while ATL is on-site shall count against the number of customization and training hours purchased by Client. All time incurred by the ATL customization and training team is documented on weekly time sheets and invoiced monthly. Hours invoiced can include, but are not limited to, phone calls, email correspondence, project planning, reporting, but do NOT include travel time.

1.5 ATL quotes hourly rates that include and exclude reasonable and customary travel expenses per the applicable Quote. For quotes that include reasonable and customary travel expenses in the hourly rate, any additional travel costs associated with the delay or change in agreed upon training dates will be invoiced as incurred as additional costs.

2. HARDWARE STAGING AND DATA MIGRATION
ATL will perform staging and set up and data migration services for the Software Services according to the terms and conditions below and the applicable Quote and Quote Detail, so long as Client has paid the applicable Fees. Staging and setup, and data migration services are quoted on a fixed fee plus reasonable and customary travel expense basis that is further defined in the Quote Detail.

2.1 Data Migration. If data migration services are specified on the Quote, ATL agrees to perform migration of data Client’s current system to the Software Services for the charge set forth in the Quote, so long as the quality of the legacy system data is intact and accessible to ATL.

Client will provide resources and personnel to complete all programming or reports necessary for data extraction, in the necessary formats, for the purpose of such data migration.

3. DEPLOYMENT AND TRAINING

3.1 Project Plan Development and Client Assessment. ATL will perform a review of Client needs and develop a project plan specific to those needs.

3.2 Training. Training will be provided to Client in two stages. First, Client’s system administrator shall attend administrative overview training, which will include an overview of the Software Services and training on system set-up procedures. Second, Client’s end users will attend end-user training, which will include short sessions focusing on end-user’s use of the Software Services.

3.3 Quality Assurance and Go-Live. Quality assurance and go-live consists of final testing and launch of the Software Services.

4. CLIENT RESPONSIBILITIES
To accomplish the Deployment Services tasks within the time estimated by ATL, ATL requires the following information and/or assistance from Client:

4.1 Appropriate Resources. Client will provide appropriate resources and personnel throughout the deployment process.

4.2 Project Manager. Client must designate a “project manager,” who will be responsible for ensuring that all requested documentation is provided to ATL in a timely manner. Client’s project manager will be the key point of contact for ATL. The project manager, or a designee thereof, must attend all status update meetings between Client and ATL.

4.3 Time Sheet Approval. Client must provide written approval for ATL time sheets on a weekly basis. It is Client’s responsibility to track and verify that the time invoiced is accurate. If there are issues with time reported or the quality of the training provided, Client must notify the deployment and training manager and the ATL accounting department in writing within 5 days of such training. ATL does not provide credits for training time. If ATL and Client mutually agree that adequate training was not provided, ATL will provide additional training at no additional cost to the Client. It is in the best interests of both ATL and the Client that Client’s staff is adequately trained.

4.4 Network. Client is responsible for ensuring that a computer network is installed and tested prior to deployment.

5. INTERFACES
Any interfaces to be developed by ATL for Client shall have the scope of work and Fees for such interface development set forth in a separate statement of work or Quote.

6. TERM
The Deployment Services term shall commence upon the Effective Date and continue until final completion of the Deployment Services.

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED

SCHEDULE C - BUSINESS ASSOCIATE AGREEMENT
This Business Associate Agreement (“BAA”) is made and entered into as of the date of the Agreement by and between ATL (“Business Associate”) and the Client (“Covered Entity”). This BAA is only in effect if Covered Entity has obligations, which were disclosed and are represented on ATL Software and Services Agreement, under Title II of the Health Insurance Portability and Accountability Act of 1996, as amended (including by the Health Information Technology for Economic and Clinical Health, the “HITECH Act”), and the regulations issued and effective thereunder (collectively, “HIPAA”) to ensure the integrity and confidentiality of Protected Health Information (“PHI”) that the Business Associate may create for or receive from the Covered Entity. This BAA is drafted in accordance with Covered Entity’s obligations under Title II of the Health Insurance Portability and Accountability Act of 1996, as amended (including by the HITECH Act and HIPAA) to ensure the integrity and confidentiality of PHI that the Business Associate may create for or receive from the Covered Entity.

1. DEFINITIONS
Capitalized terms used but not otherwise defined in this BAA shall have the same meaning as set forth in HIPAA. “Privacy Rule” shall mean the Standards for Privacy of Individually Identifiable Health Information at 45 C.F.R. Part 160 and Part 164, Subparts A and E, as amended from time to time. “Security Rule” shall mean the Security Standards for the Protection of Electronic Protected Health Information at 45 C.F.R. Part 160 and Part 164, Subparts A and C, as amended from time to time.

2. OBLIGATIONS AND ACTIVITIES OF BUSINESS ASSOCIATE

2.1. Business Associate agrees not to use or further disclose PHI other than as permitted or required by this BAA or as Required By Law.

2.2. Business Associate agrees to use appropriate safeguards to prevent use or disclosure of the PHI other than as provided for by this BAA and in accordance with applicable law.

2.3. Business Associate agrees to implement administrative, physical, and technical safeguards that reasonably and appropriately protect confidentiality, integrity, and availability of Electronic PHI that it creates, receives, maintains, or transmits on behalf of Covered Entity.

2.4. Business Associate agrees to ensure that any agent, including a subcontractor, to whom it provides PHI received from, created by or received by Business Associate on behalf of Covered Entity, agrees to the same restrictions and conditions that apply through this BAA to Business Associate with respect to such information.

2.5. To the extent that Business Associate maintains PHI in a Designated Record Set, as defined at 45 C.F.R. § 164.501, Business Associate agrees to provide Covered Entity, upon request, in a reasonable time and manner, PHI maintained or created by Business Associate, so Covered Entity can respond to a request by an Individual for access to inspect and obtain a copy of PHI in accordance with 45 C.F.R. 164.524.

2.6. To the extent that Business Associate maintains PHI in a Designated Record Set, as defined at 45 C.F.R. § 164.501, Business Associate agrees to provide Covered Entity, upon request, in a reasonable time and manner, PHI maintained or created by Business Associate, so Covered Entity can respond to a request by an Individual for amendment to the PHI and if requested by Covered Entity to incorporate any amendments to the PHI maintained by the Business Associate in accordance with 45 C.F.R. 164.526.

2.7. Business Associate agrees to make internal practices, books, and records, including policies and procedures and PHI, relating to the use and disclosure of PHI received from, or created or received by Business Associate available to HHS within a reasonable time or designated by HHS, for purposes of the Secretary determining Covered Entity’s compliance with the Privacy Rule.

2.8. 45 C.F.R. 164.308, 164.310, 164.312, and 164.316 shall apply to Business Associate in the same manner that such sections apply to Covered Entity.

2.9. Business Associate agrees to document such disclosures of PHI and information related to such disclosures as would be required for Covered Entity to respond to a request by an Individual for an accounting of disclosures of PHI in accordance with 45 C.F.R. 164.528.

2.10. Business Associate agrees to provide to Covered Entity or an Individual within a reasonable time, information collected in accordance with Section 2.9 of this BAA, to permit Covered Entity to respond to a request by an Individual for an accounting of disclosures of PHI in accordance with 45 C.F.R. 164.528. Effective as of the date specified by HHS, with respect to disclosures related to an Electronic Health Record, Business Associate shall provide the accounting directly to an individual, in an electronic format, if requested, making such a disclosure request, if a direct response is requested by the individual.

2.11. Effective February 17, 2010, Business Associate will comply with any restriction request under Section 4 if: (1) except as otherwise requested by law, the disclosure is to a health plan for purposes of carrying out payment or health care operations (and is not for purposes of carrying out treatment); and (2) the PHI pertains solely to a health care item or service for which the health care provider involved has been paid out of pocket in full.

2.12. Business Associate agrees to report to Covered Entity any use or disclosure of PHI or any Security Incident not provided for by this BAA of which it becomes aware. In addition, Business Associate shall notify Covered Entity within a reasonable amount of time of the discovery of a Breach of Unsecured PHI. Business Associate will treat the Breach as being discovered, and provide any required notification in accordance with 45 C.F.R. 164.410. If a delay is requested by a law-enforcement official in accordance with 45 C.F.R. 164.412, Business Associate may delay notifying Covered Entity for the applicable time period.

3. PERMITTED USES AND DISCLOSURES BY BUSINESS ASSOCIATE

3.1. Except as otherwise limited in this BAA, Business Associate may use or disclose PHI to perform functions, activities, or services for, or on behalf of, Covered Entity as specified in the Agreement, provided that such use or disclosure would not violate the Privacy Rule if done by Covered Entity.

3.2. Except as otherwise limited in this BAA, Business Associate may use PHI for the proper management and administration of the Business Associate or to carry out the legal responsibilities of the Business Associate.

3.3. Except as otherwise limited in this BAA, Business Associate may disclose PHI for the proper management and administration of the Business Associate provided that disclosures are either:
 is Required by Law; or
 Business Associate obtains reasonable assurance from any person or entity to which Business Associate will disclose Covered Entity’s PHI that the person or entity will: (1) hold Covered Entity’s PHI in confidence and use or further disclose Covered Entity’s PHI only for the purpose for which Business Associate disclosed Covered Entity’s PHI to the person or entity or as Required by Law; and (2) promptly notify Business Associate of any instance of which the person or entity becomes aware in which the confidentiality of Covered Entity’s PHI was breached.

3.4. Except as otherwise limited in this BAA, Business Associate may use PHI to provide Data Aggregation services to Covered Entity as permitted by 45 C.F.R. 164.504(e)(2)(i)(B).

3.5. Business Associate may use PHI to report violations of law to appropriate Federal and State authorities, consistent with 45 C.F.R. 164.502(j)(1).

3.6. Business Associate will, in its performance of the functions, activities, services, and operations specified above, make reasonable efforts to use, to disclose, and to request on the minimum amount of Covered Entity’s

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED PHI reasonably necessary to accomplish the intended purposes of the use, disclosure or request, except that Business Associate will not be obligated to comply with this minimum-necessary limitation if neither Business Associate nor Covered Entity is required to limit its use, disclosure or request to the minimum necessary. Business Associate and Covered Entity acknowledge that the phrase “minimum necessary” shall be interpreted in accordance with the HITECH Act, passed as part of the American Recovery and Reinvestment Act of 2009, and government guidance on the definition.

3.7. As of the effective date specified by HHS in final regulations to be issued on this topic, Business Associate shall not directly or indirectly receive remuneration in exchange for any PHI unless the Covered Entity or Business Associate obtained from the individual, in accordance with 45 C.F.R. 164.508, a valid authorization that includes a specification of whether the PHI can be further exchanged for remuneration by the entity receiving by the entity receiving PHI of that individual, except as otherwise allowed under the HITECH Act.

4. OBLIGATIONS OF COVERED ENTITY

4.1. Covered Entity shall notify Business Associate of any limitation(s) in its notice of privacy practices of Covered Entity in accordance with 45 C.F.R. 164.520, to the extent that such limitation may affect Business Associate’s use or disclosure of PHI.

4.2. Covered Entity shall notify Business Associate of any changes in, or revocation of, permission by Individual to use or disclose PHI, to the extent that such limitation may affect Business Associate’s use or disclosure of PHI.

4.3. Covered Entity shall notify Business Associate of any restriction to the use or disclosure of PHI that Covered Entity has agreed to in accordance with 45 C.F.R. 164.522, to the extent that such limitation may affect Business Associate’s use or disclosure of PHI.

4.4. Covered Entity shall not request Business Associate to use or disclose PHI in any manner that would not be permissible under the Privacy Rule if done by Covered Entity with the exception of any uses or disclosures as allowed by Section 3 above.

5. TERM AND TERMINATION

5.1. Term. The term of this BAA shall be effective as of the Effective Date of the Agreement, and shall terminate when all of the PHI provided by Covered Entity to Business Associate, or created or received by Business Associate on behalf of Covered Entity, is destroyed or returned to Covered Entity, or, if it is infeasible to return or destroy PHI, protections are extended to such information, in accordance with the termination provisions in this section.

5.2. Termination for Cause. Upon Covered Entity's knowledge of a material breach by Business Associate of this BAA, Covered Entity shall provide an opportunity for Business Associate to cure the breach or end the violation and terminate this BAA and the Agreement if Business Associate does not cure the breach or end the violation within a reasonable time period, or immediately terminate this BAA and the Agreement if Business Associate has breached a material term of this BAA and cure is not possible.

6. EFFECT OF TERMINATION

6.1. Except as provided in section 6.2, upon termination of this BAA, for any reason, Business Associate shall return or destroy all PHI received from Covered Entity, or created or received by Business Associate on behalf of Covered Entity. This provision shall apply to PHI that is in the possession of subcontractors or agents of Business Associate. Business Associate shall retain no copies of the PHI.

6.2. In the event that Business Associate determines that returning or destroying the PHI is infeasible, Business Associate shall provide to Covered Entity notification of the conditions that make return or destruction infeasible. Upon mutual agreement of the parties that return or destruction of PHI is infeasible, Business Associate shall extend the protections of this BAA to such PHI and limit further uses and disclosures of such PHI to those purposes that make the return or destruction infeasible, for so long as Business Associate maintains such PHI.

7. MISCELLANEOUS

7.1. Regulatory References. A reference in this BAA to a section in the Privacy or Security Rule means the section as in effect or as amended, and for which compliance is required.

7.2. Amendment. The Parties agree to take such action as is necessary to amend this BAA from time to time as is necessary for Covered Entity to comply with the requirements of the Privacy and Security Rules and the Health Insurance Portability and Accountability Act, Public Law 104-191, including the HITECH Act, and any guidance and regulations promulgated thereunder.

7.3. Survival. The respective rights and obligations of Business Associate under section 6 of this BAA shall survive the termination of this BAA.

7.4. Interpretation. Any ambiguity in this BAA shall be resolved in favor of a meaning that permits Covered Entity to comply with the Privacy Rule.

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED SCHEDULE D – ATL AGREEMENT FOR PROTECTED DATA
This Agreement for Protected Data (“Data Agreement”) is made and entered into as of the date of the Agreement by and between ATL and Client and is incorporated into the Agreement by this reference and shall be subject to the terms and conditions of the Agreement and its Schedules.

WHEREAS, ATL has a hosted software solution; and
WHEREAS, Client uses certain software services of ATL under the Agreement; and
WHEREAS, Client, if applicable, and ATL are committed to compliance with all state and federal statutes and regulations, including but not limited to the Health Insurance Portability and Accountability Act of 1996 (as amended, “HIPAA”) and regulations promulgated thereunder.

NOW, THEREFORE, in consideration for the mutual promises set forth herein and other good and valuable consideration, and intending to be legally bound, the parties hereto agree as follows:

1. DEFINITIONS
Terms used but not otherwise defined in this Data Agreement shall have the same meaning as those terms in the Privacy Rule.

1.1. Aggregated Data shall mean Data from multiple Clients in the ATL LIMS On-Demand Network;

1.2. Authorized Purpose shall mean any use by ATL or a ATL Contractor of Client Data as provided for in this Data Agreement and, if applicable, permissible under HIPAA, specifically those purposes for which a Limited Data Set may be used which are research, public health or health care operations, as provided in 45 CFR Sect. 164.514(e)(3);

1.3. Client Data shall mean Limited Data Sets of information from Client’s ATL LIMS System shared with the ATL LIMS On-Demand Network.

Client Data does not include Protected Health Information that has not been extracted into a Limited Data Set;

1.4. ATL Contractor shall mean a third party that will have access to Client Data through the ATL LIMS On-Demand Network and agrees to be bound by a Data Use Agreement which shall include at least the same restrictions, terms, and conditions that apply to the ATL LIMS On-Demand Network under this Data Agreement with respect to Client Data.

1.5. Limited Data Set shall have the same meaning as the term “limited data set” in 45 CFR Sect. 164.514(e) of the Privacy Rule.

1.6. Privacy Rule shall mean the Standards for Privacy of Individually Identifiable Health Information at 45 CFR Part 160 and Part 164, Subparts A and E, as amended from time to time.

1.7. Protected Health Information shall have the same meaning as that term in 45 CFR 160.103 of the HIPAA Privacy Rule.

1.8. Security Rule shall mean the Security Standards for the Protection of Electronic Protected Health Information at 45 C.F.R. Part 160 and Part 164, Subparts A and C, as amended from time to time.

1.9. Study Agreement shall mean an agreement directly between Client and an ATL Contractor for participation in Studies.

2. OBLIGATIONS OF PARTIES

2.1. Client owns all right, title and interest to the client data. This Data Agreement addresses ATL’s access to and use of Client Data, and as such serves as a Data Use Agreement between Client and ATL pursuant to 45 CFR 164.514(e).

2.2. Client Data. By participating in the ATL LIMS On-Demand Network, Client agrees that ATL may, through its VPN network, extract Limited Data Sets from Client Data to be used for any Authorized Purpose.

2.3. Use of Client Data. ATL agrees to use and disclose Client Data only for an Authorized Purpose or as required by law, and shall ensure that its respective directors, officers, employees, contractors and agents do not use or disclose Client Data in any manner that would constitute a violation of the Privacy Rule if used or disclosed by the Client. In addition, Client agrees that ATL may disclose to an ATL Contractor, Protected Health Information if Client has entered a Study Agreement which authorizes such disclosure. Client also agrees that ATL may host in the ATL LIMS On- Demand Network archive copies of Client Data and Protected Health Information disclosed or transmitted to an ATL Contractor.

2.4. Safeguards against Misuse of Information. ATL will use appropriate physical, technological and administrative safeguards to prevent the use or disclosure of Client Data, other than as permitted under this Data Agreement, and to protect the security, integrity and availability of electronic Client Data to which it has proper access.

2.5. Reporting of Unauthorized Disclosures. ATL shall promptly upon becoming aware of any use or disclosure of Client Data in violation of this Data Agreement by any of its officers, directors, employees, contractors or agents or by a third party to which ATL discloses Client Data, report such disclosure, in writing, to the Client from which the Client Data had been obtained. If protected data has been disclosed client shall be responsible for notifying its Patients about any disclosure for which such notification is mandated by state or federal law.

2.6. Agreements by Third Parties. Each agent, ATL Contractor, or other person that has or will have access to Client Data through the ATL LIMS On-Demand Network shall agree to be bound by a Data Use Agreement which shall include at least the same restrictions, terms, and conditions that apply to the ATL LIMS On-Demand Network under this Data Agreement with respect to Client Data.

2.7. Notice of Request for Data. ATL agrees to notify Client promptly upon receipt of any request for production or subpoena of Client Data, in connection with any governmental investigation or governmental or civil proceeding.

2.8. Termination upon Breach. This Data Agreement may be terminated by either party upon five (5) days prior written notice to the other party in the event that such other party breaches any provision of this Data Agreement and such breach is not cured within such five (5) day period. Upon termination, Client will no longer allow ATL or an ATL Contractor to access, use or disclose Client Data and shall notify the Secretary of the U.S. Department of Health and Human Services of the situation pursuant to 45 CFR 164.514(e). Each party shall have the right to fully exercise any remedy existing at law or in equity in the event the other party breaches or violates this Data Agreement.

2.9. Return or Destruction of Data. Upon Termination of this Data Agreement, ATL shall either return Protected Health Information to Client, or destroy such Protected Health Information, as appropriate in its discretion.

2.10. Survival of Terms. The terms and provisions of this Data Agreement that protect Client Data shall survive expiration or termination of this Data Agreement and such information shall thereafter only be used or disclosed for the Authorized Purpose.

2.11. Entire Agreement. This Data Agreement supersedes all previous representations, understandings or agreements regarding the Client Data and shall prevail notwithstanding any variance with terms and conditions of any other document submitted by or on behalf of Client or ATL regarding the Client Data; provided, that, to the extent the Client enters into a Study Agreement with ATL or an ATL Contractor outlining the terms of the Client’s participation in a specific Study, the terms of such Study Agreement shall govern the use of Client Data for such Study.

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED

2.12. Amendment. The Parties agree to take such action as is necessary to amend this Data Agreement from time to time as is necessary for Covered Entity to comply with the requirements of the Privacy and Security Rules, HIPAA and other federal, state or local law as in existence from time to time.

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED

SCHEDULE E-SERVICE LEVELS
General. This Schedule E sets forth the Service Levels against which ATL’s performance of the Software Services (as defined in the Agreement) will be measured and describes the methodology for calculating Service Level Credits (defined below) that may become due and payable to Client if ATL fails to achieve any Service Levels. The Service Levels are set forth in Section 6 below.

1. Service Level Credits. ATL shall issue credits (“Service Level Credits”) to Client for any failure by ATL to meet or exceed a Service Level in accordance with this Schedule E. Service Level Credits will be issued on a monthly basis based upon ATL’s performance of the Software Services in the prior month and will be applied against ATL’s next monthly invoice for the Software Services.

2. Measurements and Reporting. Commencing on the first Access date, ATL shall provide Client a monthly report in sufficient detail to verify ATL’s performance of the Software Services as measured by the Service Levels.

3. Exclusions. ATL shall not be responsible for its failure to meet any Service Levels to the extent its performance of the Software Services is adversely affected by the occurrence of any of the following events:
(i) Client’s failure to perform its obligations under the Agreement; (ii) the wrongful acts or omissions of Client or any of its third-party vendors; (iii) the failure of any of Client’s employees to adequately perform their tasks related to the Software Services;
(iv) unreasonable, untimely, incomplete or inaccurate information from Client; (v) the failure of a Client’s equipment or software in a manner that is not ATL’s fault;
(vi) the occurrence of a Force Majeure Event, which shall mean a delay in the performance of ATL’s obligations under the Agreement if and to the extent caused, directly or indirectly, by fire, flood, earthquake, elements of nature or acts of God; riots, civil disorders, wars, acts of terrorism, rebellions or revolutions in any country; acts or omissions of third parties; or any other cause beyond the reasonable control of that party;
(vii) Scheduled Downtime (as defined below); and/or
(ix) other reasons outside of ATL’s control, including any of the following:
 Failure of any connectivity not provided by or on behalf of ATL, including external connectivity used by tele-workers to the extent such external connectivity is not provided by ATL.
 Failure of electric utility power at the Client’s facilities, provided that such failure is not arising from or related to any act or omission of ATL or its agents.
 Domain Name Service (DNS) failure, when such services are not under ATL’s control or controlled or provided by an agent of ATL.
 Scheduled maintenance or system updates to the Software Services performed by ATL personnel or its representatives.
 An equipment or software failure of any ATL server so long as the failure does not affect the ability for the Client to print from or access the Software Services.
 Any problems accessing any email, web address, or application other than those directly provided by ATL, or controlled or provided by an agent of ATL for the Software Services.
 Any third-party application that is installed or updated by Client and/or a third party that causes the Software Services to lose any degree of functionality. As an example, many third-party programs may rely on function libraries or other components which may be overwritten by Windows OS or Office updates, or another third-party application that causes the Software Services to no longer function. Some websites may not be accessible due to system security settings or version conflicts (JVM, ActiveX, plug-ins, etc.). Some third-party applications may rely on access to external servers or services which are not hosted by ATL (email, interface servers, web portals, etc.).

4. Scheduled Downtime. ATL’s standard maintenance window is each Sunday night from 6:00 p.m. ET to 5:00 a.m. ET (“Standard Window”) at which time the Software Services may be unavailable for use due to scheduled maintenance. In addition, ATL may perform scheduled maintenance from 1:00 a.m. ET to 5:00 a.m. ET each morning and ATL will notify Client for any maintenance expected to prevent access to the Software Services for more than 15 minutes. The notification shall include the reason and the procedure for implementing the change. Except in cases of emergency, notification will be provided at least two (2) weeks prior to such planned downtime. In cases of emergency, ATL will notify Client of a planned downtime within one (1) hour of such emergency. Client will approve of any scheduled maintenance downtime, which will cause the total scheduled maintenance downtime for the month to exceed two (2) hours.

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED

5. Service Levels and Credits. There is a separation in Service Level between the “platform” and the “software”. They are described as follows:

Platform: Is the systems upon which the software runs. If user is able to connect to the login page the platform is considered available.

Software is the supporting software (Citrix) and the actual LIMS software. If the user is able to login to the system and can see the software icon but not launch the software then software is considered down.

The separation in service level is the result of the customer having a LIMS administrator with the capability to adversely affect the LIMS system potentially causing an outage.

The following Service Levels, Service Level Credits and related terms and conditions shall apply to the Services:

SERVICE LEVEL DESCRIPTION – AVAILABILITY OF SOFTWARE SERVICES Service Level Description The percentage of time that the Software Services are Available for Use (described below) during each month of the Term.

Hours of Operation 24x7
Service Level Not less than 99.9%
Calculation The Software Services are “Available for Use” when the Software Services are accessible and available for Client use consistent with the terms of this SOW #2 and is calculated as follows ((Monthly Available Time – Unexcused Downtime) / Monthly Available Time) x 100. For example, if the Monthly Available Time during the month is 100 hours and the application is Available for Use during 98 hours, and thus the “Availability” is 98%.

Measurement All material functionality of the Software Services stated in the documentation usable by, and able to process information for, Client’s end users on-line without material degradation in speed, responsiveness or functionality.

REPORTING
Measurement Interval Monthly

CONDITIONS
SLA Effective Date Upon the Go Live Date
Requirements and/or
Dependencies
N/A
Exclusions See Section 3 above.

Service Level Credit Commencing on the Go Live date, for any calendar month in which Availability of the Client Software Services is less than 99.9%, ATL will provide Client with a Service Level Credit for client’s hosting fees equal to one of the following:

Availability
Credit Low End Upper End
0% 99.9% 100.00%
10% 97.0% 99.8%
15% 95.0% 96.9%
25% 90.0% 94.9%
50% 50.0% 89.9%
100% 0.0% 49.9%
SERVICE LEVEL DESCRIPTION – AVAILABILITY OF PLATFORM SERVICES Service Level Description The percentage of time that the Software Services are Available for Use (described below) during each month of the Term.

Hours of Operation 24x7
Service Level Not less than 99.99%
Calculation The Platform Services are “Available for Use” when the Software Services are accessible and available for Client use consistent with the terms of this SOW #2 and is calculated as follows ((Monthly Available Time – Unexcused Downtime) / Monthly Available Time) x 100. For

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED example, if the Monthly Available Time during the month is 100 hours and the application is Available for Use during 98 hours, and thus the “Availability” is 98%.

Measurement All material functionality of the Platform Services stated in the documentation usable by, and able to process information for, Client’s end users on-line without material degradation in speed, responsiveness or functionality.

REPORTING
Measurement Interval Monthly

CONDITIONS
SLA Effective Date Upon the Go Live Date
Requirements and/or
Dependencies
N/A
Exclusions See Section 3 above.

Service Level Credit Commencing on the Go Live date, for any calendar month in which Availability of the Client Software Services is less than 99.99%, ATL will provide Client with a Service Level Credit for client’s hosting fees equal to one of the following:

Availability
Credit Low End Upper End
0% 99.99% 100.00%
10% 97.00% 99.98%
15% 95.00% 96.99%
25% 90.00% 94.99%
50% 50.00% 89.99%
100% 0.00% 49.99%

6. Back Up Scheduling. Commencing on the Go Live date and continuing for the remainder of the term of the Agreement, ATL, or its subcontractors will provide and administer a backup solution for the Client in order to facilitate data recovery by backing up the Client’s data (including, but not limited to, an off-line “snap-shot” of the database being used to store Client’s data) at the end of each business day. The tape backup optional solution, as defined on quote, will allow for the following with respect to the data for Client:
 Allow data recoverability daily for the prior two weeks backups;  Allow data recoverability weekly for the previous calendar month; and  Allow data recoverability monthly for 12 previous months.

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED

SCHEDULE F -QUOTE
This section is left blank, and incorporates the final quote/proposal pricing by reference

Accelerated Technologies Laboratories, Inc. Software and Premium Services Subscription Agreement

CONFIDENTIAL AND PROPRIETARY -- UNAUTHORIZED REPRODUCTION OR DISTRIBUTION PROHIBITED SCHEDULE G: ATL Recurring Payment Authorization Form
Company Name: ____________________________________________________________ Street Address: _______________________________________________________________________________ City, State, Zip Code: __________________________________________________________________________ Phone Number: _______________________________________________________________________________ Schedule your payment to be automatically deducted from your bank account, or charged to your Visa, MasterCard, or American Express. Just complete and sign this form to get started.

Recurring Payments Will Make Your Life Easier:
 It’s convenient (easy for accounting, no monthly requests/approvals, and saves you time and postage)  Your payment is always on time, eliminating late charges and service interruptions Here’s How Recurring Payments Work:

You authorize regularly scheduled charges to your checking account or credit card. You will be charged the amount indicated below each billing period. A receipt for each payment will be emailed to you and the charge will appear on your statement as a charge from ATL. You agree that no prior-notification will be provided unless the date or amount changes, in which case you will receive notice from us at least 10 days prior to the payment being collected.

Please complete the information below:

I ____________________________ authorize Accelerated Technology Laboratories (ATL) to charge my (authorized designee)
credit card, or auto-draft from a Checking account as indicated below for $________ USD on the (amount)
________ of each ___________________ for payment of my ___________________________________________. (day) (frequency) (service)
Billing Address ____________________________ Phone# ________________________ City, State, Zip ____________________________ Email ________________________ Checking Account Credit Card*
Checking
Name on Acct ____________________
Bank Name ____________________
Account Number ____________________
Bank Routing # ____________________
Bank City/State ____________________
Visa MasterCard Amex
Cardholder Name _________________________
Account Number _________________________
Exp. Date ____________
CVV (3-4 digit number on back of card) ______
(Amex is 4 digit number on front right of card) ______
*A 3% fee will be added to all credit card payments
Yearly via ACH & Check: Pay Yearly in Advance (additional 3% discount)

SIGNATURE DATE
I understand that this authorization will remain in effect until I cancel it in writing, and I agree to notify ATL in writing of any changes in my account information or termination of this authorization at least 15 days prior to the next billing date. If the above noted payment dates fall on a weekend or holiday, I understand that the payments may be executed on the next business day. For charges to my checking account, I understand that because these are electronic transactions, these funds may be withdrawn from my account as soon as the above noted periodic transaction dates. In the case of an ACH Transaction being rejected for Non-Sufficient Funds (NSF) I understand that ATL may at its discretion attempt to process the charge again within 30 days, and agree to an additional $50 charge for each attempt returned NSF which will be initiated as a separate transaction from the authorized recurring payment. I acknowledge that the origination of ACH transactions to my account must comply with the provisions of U.S. law. I certify that I am an authorized user of this credit card/bank account and will not dispute these scheduled transactions with my bank or credit card company, so long as the transactions correspond to the terms indicated in this authorization form.

CERTIFICATE OF LIABILITY INSURANCE

DATE (MM/DD/YYYY)
02/08/2023

THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.

IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATIONIS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).

PRODUCER

LEE MOORE INSURANCE AGENCY
22270965
PO BOX 667
WESTEND NC 27376
CONTACT NAME:

PHONE
(A/C, No, Ext):
(910) 673-4771 FAX
(A/C, No):

E-MAIL ADDRESS:

INSURER(S) AFFORDING COVERAGE NAIC#
INSURER A : Hartford Casualty Insurance Company 29424

INSURED

ACCELERATED TECHNOLOGY LABORATORIES, INC
496 HOLLY GROVE SCHOOL RD
WEST END NC 27376-8412
INSURER B : Hartford Underwriters Insurance Company 30104 INSURER C :

INSURER D :

INSURER E :

INSURER F :

COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:

THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED.NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS

CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.

INSR
LTR

TYPE OF INSURANCE ADDL
INSR
SUBR
WVD

POLICY NUMBER POLICY EFF
(MM/DD/YYYY)

POLICY EXP
(MM/DD/Y YYY)
LIMITS
A

COMMERCIAL GENERAL LIABILITY
X X 22 SBA BP8563 01/24/2023 01/24/2024
EACH OCCURRENCE $1,000,000

CLAIMS-MADE X OCCUR DAMAGE TO RENTED
PREMISES (Ea occurrence)
$300,000
X General Liability MED EXP (Any one person) $10,000
PERSONAL & ADV INJURY $1,000,000
GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $2,000,000 POLICY PROJECT X LOC PRODUCTS - COMP/OP AGG $2,000,000 OTHER:

B

AUTOMOBILE LIABILITY
X X 22 UEC ZI9082 01/24/2023 01/24/2024

COMBINED SINGLE LIMIT
(Ea accident)
$1,000,000
X ANY AUTO BODILY INJURY (Per person)

ALL OWNED
AUTOS

SCHEDULED
AUTOS BODILY INJURY (Per accident)
X
HIRED

AUTOS X

NON-OWNED
AUTOS

PROPERTY DAMAGE
(Per accident)
A

X UMBRELLA LIAB

EXCESS LIAB
X
OCCUR
CLAIMSMADE 22 SBA BP8563 01/24/2023 01/24/2024
EACH OCCURRENCE $2,000,000
AGGREGATE $2,000,000
DED X RETENTION $ 10,000

WORKERS COMPENSATION

AND EMPLOYERS' LIABILITY
ANY

PROPRIETOR/PARTNER/EXECUTIVE
OFFICER/MEMBER EXCLUDED?
(Mandatory in NH)
If yes, describe under
DESCRIPTION OF OPERATIONS below
N/ A
PER

STATUTE
OTHER
Y/N E.L. EACH ACCIDENT
E.L. DISEASE -EA EMPLOYEE
E.L. DISEASE - POLICY LIMIT
A

FAILSAFE TECHNOLOGY E OR
O
22 SBA BP8563 01/24/2023 01/24/2024 Each Glitch
Aggregate
$5,000,000
$5,000,000
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) Those usual to the Insured's Operations.

CERTIFICATE HOLDER CANCELLATION
City of Vallejo Water Department
202 FLEMING HILL RD
VALLEJO CA 94589-2337

SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED

BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.

AUTHORIZED REPRESENTATIVE
© 1988-2015 ACORD CORPORATION. All rights reserved.

ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD ACORD 101 (2014/01) © 2014 ACORD CORPORATION. All rights reserved.

The ACORD name and logo are registered marks of ACORD
AGENCY CUSTOMER ID:

LOC# :

ADDITIONAL REMARKS SCHEDULE Page 2 of 2
AGENCY

LEE MOORE INSURANCE AGENCY

NAMED INSURED

ACCELERATED TECHNOLOGY LABORATORIES, INC
496 HOLLY GROVE SCHOOL RD
WEST END NC 27376-8412

POLICY NUMBER
SEE ACORD 25

CARRIER
SEE ACORD 25

NAIC CODE
EFFECTIVE DATE: SEE ACORD 25

ADDITIONAL REMARKS

THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM FORM NUMBER: ACORD 25 FORM TITLE: CERTIFICATE OF LIABILITY INSURANCE The City of Vallejo, its officers, officials, employees, agents and volunteers are to be covered as additional insureds as respects; liability, including defense costs, arising out of activities performed by or on behalf of the Vendor; products and completed operations of the Vendor; premises owned, occupied or used by the Vendor; or automobiles owned, leased hired or borrowed by the Vendor. The coverage shall contain no special limitations on the scope of protection afforded to the City of Vallejo, its officers, officials, employees, agents or volunteers. The insurance is to be issued by companies licensed to do business in the State of California is an additional insured per the Business Liability Coverage Form SS0008, attached to this policy. Certificate holder is an additional insured per the Commercial Auto Broad Form Endorsement HA9916, attached to this policy. Notice of Cancellation will be provided in accordance with Form IH0313, attached to this policy. Waiver of Subrogation applies in favor of the Certificate Holder per the Commercial Auto Broad Form Endorsement HA9916, attached to this policy.

Notice of Cancellation will be provided in accordance with Form SS1223, attached to this policy. Waiver of Subrogation applies in favor of the Certificate Holder per the Business Liability Coverage Form SS0008, attached to this policy.

SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE

THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.

INSURER(S) AFFORDING COVERAGE
INSURER F :

INSURER E :

INSURER D :

INSURER C :

INSURER B :

INSURER A :

NAIC #
NAME:

CONTACT
(A/C, No):

FAX
E-MAIL
ADDRESS:

PRODUCER
(A/C, No, Ext):

PHONE

INSURED
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:

IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.

If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).

THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS

CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.

OTHER:
(Per accident)
(Ea accident)
$
$
N / A
SUBR
WVD
ADDL
INSD

THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS

CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $
$
$
$ PROPERTY DAMAGE
BODILY INJURY (Per accident)
BODILY INJURY (Per person)

COMBINED SINGLE LIMIT

AUTOS ONLY

AUTOS ONLY AUTOS

NON-OWNED

OWNED SCHEDULED

ANY AUTO

AUTOMOBILE LIABILITY
Y / N

WORKERS COMPENSATION

AND EMPLOYERS' LIABILITY
OFFICER/MEMBER EXCLUDED?
(Mandatory in NH)
DESCRIPTION OF OPERATIONS below
If yes, describe under

ANY PROPRIETOR/PARTNER/EXECUTIVE
$
$
$
E.L. DISEASE - POLICY LIMIT
E.L. DISEASE - EA EMPLOYEE
E.L. EACH ACCIDENT
ER

OTH- STATUTEPER
(MM/DD/YYYY) LIMITS POLICY EXP (MM/DD/YYYY)

POLICY EFF LTR TYPE OF INSURANCE POLICY NUMBER INSR
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)

EXCESS LIAB
UMBRELLA LIAB EACH OCCURRENCE $
AGGREGATE $
$
OCCUR

CLAIMS-MADE
DED RETENTION $
PRODUCTS - COMP/OP AGG $
GENERAL AGGREGATE $
PERSONAL & ADV INJURY $
MED EXP (Any one person) $
EACH OCCURRENCE $

DAMAGE TO RENTED
PREMISES (Ea occurrence) $

COMMERCIAL GENERAL LIABILITY

CLAIMS-MADE OCCUR
GEN'L AGGREGATE LIMIT APPLIES PER:

POLICY PROJECT LOC

CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY)

CANCELLATION

AUTHORIZED REPRESENTATIVE
ACORD 25 (2016/03)
© 1988-2015 ACORD CORPORATION. All rights reserved.

CERTIFICATE HOLDER
The ACORD name and logo are registered marks of ACORD
HIRED

AUTOS ONLY
02/13/2023
Doug Jones (Oasis)
c/o Artex Risk Solutions, Inc.

P.O. Box 13838
Scottsdale, AZ 85267
(888) 627-4735
[email protected]
American Zurich Insurance Company 40142
Oasis, a Paychex Company Alt. Emp: ACCELERATED TECHNOLOGY

LABORATORIES, INC
2054 Vista Parkway Suite 300
West Palm Beach, FL 33411
Coverage is provided for
only those co-employees
of, but not subcontractors
to:

WC 29-38-687-20 06/01/2022
06/01/2022
06/01/2023
06/01/2023
2,000,000
2,000,000
2,000,000
22FL0751017575
21107-WESTEND
X
Endorsements: Waiver of Subrogation
N

ACCELERATED TECHNOLOGY LABORATORIES, INC
496 HOLLY GROVE SCHOOL RD
WEST END, NC 27376
City of Vallejo Water Department
202 Flemming Hill Rd
Vallejo, CA 94589
Client#
A
Location Coverage Period:

X
WORKERS’ COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 04 03 06 (Ed. 4-84)

WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT – CALIFORNIA We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the schedule (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) You must maintain payroll records accurately segregating the remuneration of your employees while engaged in the work described in the Schedule.

The additional premium for this endorsement shall be of the California workers’ compensation premium otherwise due on such remuneration.

SCHEDULE
Person or Organization Job Description
IN FAVOR OF:

This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective: Policy No: Endorsement No:

Insured:

Insurance Company: Countersigned by
WC 04 03 06
Copyright 1983 National Council on Compensation Insurance City of Vallejo Water Department
202 Flemming Hill Rd
Vallejo, CA 94589
02/13/2023 WC 29-38-687-20
Oasis, a Paychex Company Alt. Emp: ACCELERATED TECHNOLOGY

LABORATORIES, INC
American Zurich Insurance Company
$0
Form W-9
(Rev. October 2018)
Department of the Treasury
Internal Revenue Service
Request for Taxpayer
Identification Number and Certification
" Go to www.irs.gov/FormW9 for instructions and the latest information.

Give Form to the
requester. Do not
send to the IRS.

Print or type.

See Specific Instructions on page 3.
1 Name (as shown on your income tax return). Name is required on this line; do not leave this line blank. 2 Business name/disregarded entity name, if different from above 3 Check appropriate box for federal tax classification of the person whose name is entered on line 1. Check only one of the following seven boxes.

Individual/sole proprietor or
single-member LLC
C Corporation S Corporation Partnership Trust/estate
Limited liability company. Enter the tax classification (C=C corporation, S=S corporation, P=Partnership) " Note: Check the appropriate box in the line above for the tax classification of the single-member owner. Do not check LLC if the LLC is classified as a single-member LLC that is disregarded from the owner unless the owner of the LLC is another LLC that is not disregarded from the owner for U.S. federal tax purposes. Otherwise, a single-member LLC that is disregarded from the owner should check the appropriate box for the tax classification of its owner.

Other (see instructions) "
4 Exemptions (codes apply only to
certain entities, not individuals; see
instructions on page 3):

Exempt payee code (if any)
Exemption from FATCA reporting
code (if any)
(Applies to accounts maintained outside the U.S.)
5 Address (number, street, and apt. or suite no.) See instructions. 6 City, state, and ZIP code
Requester’s name and address (optional)
7 List account number(s) here (optional)
Part I Taxpayer Identification Number (TIN)
Enter your TIN in the appropriate box. The TIN provided must match the name given on line 1 to avoid backup withholding. For individuals, this is generally your social security number (SSN). However, for a resident alien, sole proprietor, or disregarded entity, see the instructions for Part I, later. For other entities, it is your employer identification number (EIN). If you do not have a number, see How to get a TIN, later.

Note: If the account is in more than one name, see the instructions for line 1. Also see What Name and Number To Give the Requester for guidelines on whose number to enter.

Social security number
– –
or
Employer identification number
–
Part II Certification
Under penalties of perjury, I certify that:

1. The number shown on this form is my correct taxpayer identification number (or I am waiting for a number to be issued to me); and

2. I am not subject to backup withholding because: (a) I am exempt from backup withholding, or (b) I have not been notified by the Internal Revenue Service (IRS) that I am subject to backup withholding as a result of a failure to report all interest or dividends, or (c) the IRS has notified me that I am no longer subject to backup withholding; and

3. I am a U.S. citizen or other U.S. person (defined below); and

4. The FATCA code(s) entered on this form (if any) indicating that I am exempt from FATCA reporting is correct.

Certification instructions. You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report all interest and dividends on your tax return. For real estate transactions, item 2 does not apply. For mortgage interest paid, acquisition or abandonment of secured property, cancellation of debt, contributions to an individual retirement arrangement (IRA), and generally, payments other than interest and dividends, you are not required to sign the certification, but you must provide your correct TIN. See the instructions for Part II, later.

Sign
Here
Signature of
U.S. person " Date "
General Instructions
Section references are to the Internal Revenue Code unless otherwise noted.

Future developments. For the latest information about developments related to Form W-9 and its instructions, such as legislation enacted after they were published, go to www.irs.gov/FormW9.

Purpose of Form
An individual or entity (Form W-9 requester) who is required to file an information return with the IRS must obtain your correct taxpayer identification number (TIN) which may be your social security number (SSN), individual taxpayer identification number (ITIN), adoption taxpayer identification number (ATIN), or employer identification number (EIN), to report on an information return the amount paid to you, or other amount reportable on an information return. Examples of information returns include, but are not limited to, the following. • Form 1099-INT (interest earned or paid)
• Form 1099-DIV (dividends, including those from stocks or mutual funds)
• Form 1099-MISC (various types of income, prizes, awards, or gross proceeds)
• Form 1099-B (stock or mutual fund sales and certain other transactions by brokers)
• Form 1099-S (proceeds from real estate transactions)
• Form 1099-K (merchant card and third party network transactions) • Form 1098 (home mortgage interest), 1098-E (student loan interest), 1098-T (tuition)
• Form 1099-C (canceled debt)
• Form 1099-A (acquisition or abandonment of secured property) Use Form W-9 only if you are a U.S. person (including a resident alien), to provide your correct TIN.

If you do not return Form W-9 to the requester with a TIN, you might be subject to backup withholding. See What is backup withholding, later.

Cat. No. 10231X Form W-9 (Rev. 10-2018)
Accelerated Technology Laboratories, Inc.
496 Holly Grove School Road
West End, NC 27376
5 6 2 1 1 3 0 2 8
Form W-9 (Rev. 10-2018) Page 2
By signing the filled-out form, you:

1. Certify that the TIN you are giving is correct (or you are waiting for a number to be issued),

2. Certify that you are not subject to backup withholding, or

3. Claim exemption from backup withholding if you are a U.S. exempt payee. If applicable, you are also certifying that as a U.S. person, your allocable share of any partnership income from a U.S. trade or business is not subject to the withholding tax on foreign partners' share of effectively connected income, and

4. Certify that FATCA code(s) entered on this form (if any) indicating that you are exempt from the FATCA reporting, is correct. See What is FATCA reporting, later, for further information.

Note: If you are a U.S. person and a requester gives you a form other than Form W-9 to request your TIN, you must use the requester’s form if it is substantially similar to this Form W-9.

Definition of a U.S. person. For federal tax purposes, you are considered a U.S. person if you are:
• An individual who is a U.S. citizen or U.S. resident alien; • A partnership, corporation, company, or association created or organized in the United States or under the laws of the United States; • An estate (other than a foreign estate); or
• A domestic trust (as defined in Regulations section 301.7701-7).

Special rules for partnerships. Partnerships that conduct a trade or business in the United States are generally required to pay a withholding tax under section 1446 on any foreign partners’ share of effectively connected taxable income from such business. Further, in certain cases where a Form W-9 has not been received, the rules under section 1446 require a partnership to presume that a partner is a foreign person, and pay the section 1446 withholding tax. Therefore, if you are a U.S. person that is a partner in a partnership conducting a trade or business in the United States, provide Form W-9 to the partnership to establish your U.S. status and avoid section 1446 withholding on your share of partnership income.

In the cases below, the following person must give Form W-9 to the partnership for purposes of establishing its U.S. status and avoiding withholding on its allocable share of net income from the partnership conducting a trade or business in the United States.
• In the case of a disregarded entity with a U.S. owner, the U.S. owner of the disregarded entity and not the entity;
• In the case of a grantor trust with a U.S. grantor or other U.S. owner, generally, the U.S. grantor or other U.S. owner of the grantor trust and not the trust; and
• In the case of a U.S. trust (other than a grantor trust), the U.S. trust (other than a grantor trust) and not the beneficiaries of the trust.

Foreign person. If you are a foreign person or the U.S. branch of a foreign bank that has elected to be treated as a U.S. person, do not use Form W-9. Instead, use the appropriate Form W-8 or Form 8233 (see Pub. 515, Withholding of Tax on Nonresident Aliens and Foreign Entities).

Nonresident alien who becomes a resident alien. Generally, only a nonresident alien individual may use the terms of a tax treaty to reduce or eliminate U.S. tax on certain types of income. However, most tax treaties contain a provision known as a “saving clause.” Exceptions specified in the saving clause may permit an exemption from tax to continue for certain types of income even after the payee has otherwise become a U.S. resident alien for tax purposes.

If you are a U.S. resident alien who is relying on an exception contained in the saving clause of a tax treaty to claim an exemption from U.S. tax on certain types of income, you must attach a statement to Form W-9 that specifies the following five items.

1. The treaty country. Generally, this must be the same treaty under which you claimed exemption from tax as a nonresident alien.

2. The treaty article addressing the income.

3. The article number (or location) in the tax treaty that contains the saving clause and its exceptions.

4. The type and amount of income that qualifies for the exemption from tax.

5. Sufficient facts to justify the exemption from tax under the terms of the treaty article.

Example. Article 20 of the U.S.-China income tax treaty allows an exemption from tax for scholarship income received by a Chinese student temporarily present in the United States. Under U.S. law, this student will become a resident alien for tax purposes if his or her stay in the United States exceeds 5 calendar years. However, paragraph 2 of the first Protocol to the U.S.-China treaty (dated April 30, 1984) allows the provisions of Article 20 to continue to apply even after the Chinese student becomes a resident alien of the United States. A Chinese student who qualifies for this exception (under paragraph 2 of the first protocol) and is relying on this exception to claim an exemption from tax on his or her scholarship or fellowship income would attach to Form W-9 a statement that includes the information described above to support that exemption.

If you are a nonresident alien or a foreign entity, give the requester the appropriate completed Form W-8 or Form 8233.

Backup Withholding
What is backup withholding? Persons making certain payments to you must under certain conditions withhold and pay to the IRS 24% of such payments. This is called “backup withholding.” Payments that may be subject to backup withholding include interest, tax-exempt interest, dividends, broker and barter exchange transactions, rents, royalties, nonemployee pay, payments made in settlement of payment card and third party network transactions, and certain payments from fishing boat operators. Real estate transactions are not subject to backup withholding.

You will not be subject to backup withholding on payments you receive if you give the requester your correct TIN, make the proper certifications, and report all your taxable interest and dividends on your tax return.

Payments you receive will be subject to backup withholding if:

1. You do not furnish your TIN to the requester,

2. You do not certify your TIN when required (see the instructions for Part II for details),

3. The IRS tells the requester that you furnished an incorrect TIN,

4. The IRS tells you that you are subject to backup withholding because you did not report all your interest and dividends on your tax return (for reportable interest and dividends only), or

5. You do not certify to the requester that you are not subject to backup withholding under 4 above (for reportable interest and dividend accounts opened after 1983 only).

Certain payees and payments are exempt from backup withholding.

See Exempt payee code, later, and the separate Instructions for the Requester of Form W-9 for more information.

Also see Special rules for partnerships, earlier.

What is FATCA Reporting?
The Foreign Account Tax Compliance Act (FATCA) requires a participating foreign financial institution to report all United States account holders that are specified United States persons. Certain payees are exempt from FATCA reporting. See Exemption from FATCA reporting code, later, and the Instructions for the Requester of Form W-9 for more information.

Updating Your Information
You must provide updated information to any person to whom you claimed to be an exempt payee if you are no longer an exempt payee and anticipate receiving reportable payments in the future from this person. For example, you may need to provide updated information if you are a C corporation that elects to be an S corporation, or if you no longer are tax exempt. In addition, you must furnish a new Form W-9 if the name or TIN changes for the account; for example, if the grantor of a grantor trust dies.

Penalties
Failure to furnish TIN. If you fail to furnish your correct TIN to a requester, you are subject to a penalty of $50 for each such failure unless your failure is due to reasonable cause and not to willful neglect.

Civil penalty for false information with respect to withholding. If you make a false statement with no reasonable basis that results in no backup withholding, you are subject to a $500 penalty.

Form W-9 (Rev. 10-2018) Page 3
Criminal penalty for falsifying information. Willfully falsifying certifications or affirmations may subject you to criminal penalties including fines and/or imprisonment.

Misuse of TINs. If the requester discloses or uses TINs in violation of federal law, the requester may be subject to civil and criminal penalties.

Specific Instructions
Line 1
You must enter one of the following on this line; do not leave this line blank. The name should match the name on your tax return.

If this Form W-9 is for a joint account (other than an account maintained by a foreign financial institution (FFI)), list first, and then circle, the name of the person or entity whose number you entered in Part I of Form W-9. If you are providing Form W-9 to an FFI to document a joint account, each holder of the account that is a U.S. person must provide a Form W-9.
a. Individual. Generally, enter the name shown on your tax return. If you have changed your last name without informing the Social Security Administration (SSA) of the name change, enter your first name, the last name as shown on your social security card, and your new last name.

Note: ITIN applicant: Enter your individual name as it was entered on your Form W-7 application, line 1a. This should also be the same as the name you entered on the Form 1040/1040A/1040EZ you filed with your application.
b. Sole proprietor or single-member LLC. Enter your individual name as shown on your 1040/1040A/1040EZ on line 1. You may enter your business, trade, or “doing business as” (DBA) name on line 2. c. Partnership, LLC that is not a single-member LLC, C
corporation, or S corporation. Enter the entity's name as shown on the entity's tax return on line 1 and any business, trade, or DBA name on line 2.
d. Other entities. Enter your name as shown on required U.S. federal tax documents on line 1. This name should match the name shown on the charter or other legal document creating the entity. You may enter any business, trade, or DBA name on line 2.
e. Disregarded entity. For U.S. federal tax purposes, an entity that is disregarded as an entity separate from its owner is treated as a “disregarded entity.” See Regulations section 301.7701-2(c)(2)(iii). Enter the owner's name on line 1. The name of the entity entered on line 1 should never be a disregarded entity. The name on line 1 should be the name shown on the income tax return on which the income should be reported. For example, if a foreign LLC that is treated as a disregarded entity for U.S. federal tax purposes has a single owner that is a U.S. person, the U.S. owner's name is required to be provided on line 1. If the direct owner of the entity is also a disregarded entity, enter the first owner that is not disregarded for federal tax purposes. Enter the disregarded entity's name on line 2, “Business name/disregarded entity name.” If the owner of the disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9.

This is the case even if the foreign person has a U.S. TIN.

Line 2
If you have a business name, trade name, DBA name, or disregarded entity name, you may enter it on line 2.

Line 3
Check the appropriate box on line 3 for the U.S. federal tax classification of the person whose name is entered on line 1. Check only one box on line 3.

IF the entity/person on line 1 is
a(n) . . .

THEN check the box for . . .
• Corporation Corporation
• Individual
• Sole proprietorship, or
• Single-member limited liability
company (LLC) owned by an
individual and disregarded for U.S.
federal tax purposes.

Individual/sole proprietor or singlemember LLC
• LLC treated as a partnership for
U.S. federal tax purposes,
• LLC that has filed Form 8832 or
2553 to be taxed as a corporation,
or
• LLC that is disregarded as an
entity separate from its owner but
the owner is another LLC that is
not disregarded for U.S. federal tax
purposes.

Limited liability company and enter
the appropriate tax classification.
(P= Partnership; C= C corporation;
or S= S corporation)
• Partnership Partnership
• Trust/estate Trust/estate
Line 4, Exemptions
If you are exempt from backup withholding and/or FATCA reporting, enter in the appropriate space on line 4 any code(s) that may apply to you.

Exempt payee code.
• Generally, individuals (including sole proprietors) are not exempt from backup withholding.
• Except as provided below, corporations are exempt from backup withholding for certain payments, including interest and dividends. • Corporations are not exempt from backup withholding for payments made in settlement of payment card or third party network transactions. • Corporations are not exempt from backup withholding with respect to attorneys’ fees or gross proceeds paid to attorneys, and corporations that provide medical or health care services are not exempt with respect to payments reportable on Form 1099-MISC.

The following codes identify payees that are exempt from backup withholding. Enter the appropriate code in the space in line 4. 1—An organization exempt from tax under section 501(a), any IRA, or a custodial account under section 403(b)(7) if the account satisfies the requirements of section 401(f)(2)
2—The United States or any of its agencies or instrumentalities 3—A state, the District of Columbia, a U.S. commonwealth or possession, or any of their political subdivisions or instrumentalities 4—A foreign government or any of its political subdivisions, agencies, or instrumentalities
5—A corporation
6—A dealer in securities or commodities required to register in the United States, the District of Columbia, or a U.S. commonwealth or possession
7—A futures commission merchant registered with the Commodity Futures Trading Commission
8—A real estate investment trust
9—An entity registered at all times during the tax year under the Investment Company Act of 1940
10—A common trust fund operated by a bank under section 584(a) 11—A financial institution
12—A middleman known in the investment community as a nominee or custodian
13—A trust exempt from tax under section 664 or described in section 4947
Form W-9 (Rev. 10-2018) Page 4
The following chart shows types of payments that may be exempt from backup withholding. The chart applies to the exempt payees listed above, 1 through 13.

IF the payment is for . . . THEN the payment is exempt
for . . .

Interest and dividend payments All exempt payees except for 7
Broker transactions Exempt payees 1 through 4 and 6
through 11 and all C corporations.

S corporations must not enter an
exempt payee code because they
are exempt only for sales of
noncovered securities acquired
prior to 2012.

Barter exchange transactions and
patronage dividends
Exempt payees 1 through 4
Payments over $600 required to be
reported and direct sales over
$5,0001
Generally, exempt payees
1 through 52
Payments made in settlement of
payment card or third party network
transactions
Exempt payees 1 through 4
1 See Form 1099-MISC, Miscellaneous Income, and its instructions. 2 However, the following payments made to a corporation and reportable on Form 1099-MISC are not exempt from backup withholding: medical and health care payments, attorneys’ fees, gross proceeds paid to an attorney reportable under section 6045(f), and payments for services paid by a federal executive agency.

Exemption from FATCA reporting code. The following codes identify payees that are exempt from reporting under FATCA. These codes apply to persons submitting this form for accounts maintained outside of the United States by certain foreign financial institutions. Therefore, if you are only submitting this form for an account you hold in the United States, you may leave this field blank. Consult with the person requesting this form if you are uncertain if the financial institution is subject to these requirements. A requester may indicate that a code is not required by providing you with a Form W-9 with “Not Applicable” (or any similar indication) written or printed on the line for a FATCA exemption code.

A—An organization exempt from tax under section 501(a) or any individual retirement plan as defined in section 7701(a)(37) B—The United States or any of its agencies or instrumentalities C—A state, the District of Columbia, a U.S. commonwealth or possession, or any of their political subdivisions or instrumentalities D—A corporation the stock of which is regularly traded on one or more established securities markets, as described in Regulations section 1.1472-1(c)(1)(i)
E—A corporation that is a member of the same expanded affiliated group as a corporation described in Regulations section 1.1472-1(c)(1)(i) F—A dealer in securities, commodities, or derivative financial instruments (including notional principal contracts, futures, forwards, and options) that is registered as such under the laws of the United States or any state
G—A real estate investment trust
H—A regulated investment company as defined in section 851 or an entity registered at all times during the tax year under the Investment Company Act of 1940
I—A common trust fund as defined in section 584(a)
J—A bank as defined in section 581
K—A broker
L—A trust exempt from tax under section 664 or described in section 4947(a)(1)
M—A tax exempt trust under a section 403(b) plan or section 457(g) plan
Note: You may wish to consult with the financial institution requesting this form to determine whether the FATCA code and/or exempt payee code should be completed.

Line 5
Enter your address (number, street, and apartment or suite number).

This is where the requester of this Form W-9 will mail your information returns. If this address differs from the one the requester already has on file, write NEW at the top. If a new address is provided, there is still a chance the old address will be used until the payor changes your address in their records.

Line 6
Enter your city, state, and ZIP code.

Part I. Taxpayer Identification Number (TIN)
Enter your TIN in the appropriate box. If you are a resident alien and you do not have and are not eligible to get an SSN, your TIN is your IRS individual taxpayer identification number (ITIN). Enter it in the social security number box. If you do not have an ITIN, see How to get a TIN below.

If you are a sole proprietor and you have an EIN, you may enter either your SSN or EIN.

If you are a single-member LLC that is disregarded as an entity separate from its owner, enter the owner’s SSN (or EIN, if the owner has one). Do not enter the disregarded entity’s EIN. If the LLC is classified as a corporation or partnership, enter the entity’s EIN.

Note: See What Name and Number To Give the Requester, later, for further clarification of name and TIN combinations.

How to get a TIN. If you do not have a TIN, apply for one immediately.

To apply for an SSN, get Form SS-5, Application for a Social Security Card, from your local SSA office or get this form online at www.SSA.gov. You may also get this form by calling 1-800-772-1213.

Use Form W-7, Application for IRS Individual Taxpayer Identification Number, to apply for an ITIN, or Form SS-4, Application for Employer Identification Number, to apply for an EIN. You can apply for an EIN online by accessing the IRS website at www.irs.gov/Businesses and clicking on Employer Identification Number (EIN) under Starting a Business. Go to www.irs.gov/Forms to view, download, or print Form W-7 and/or Form SS-4. Or, you can go to www.irs.gov/OrderForms to place an order and have Form W-7 and/or SS-4 mailed to you within 10 business days.

If you are asked to complete Form W-9 but do not have a TIN, apply for a TIN and write “Applied For” in the space for the TIN, sign and date the form, and give it to the requester. For interest and dividend payments, and certain payments made with respect to readily tradable instruments, generally you will have 60 days to get a TIN and give it to the requester before you are subject to backup withholding on payments. The 60-day rule does not apply to other types of payments.

You will be subject to backup withholding on all such payments until you provide your TIN to the requester.

Note: Entering “Applied For” means that you have already applied for a TIN or that you intend to apply for one soon.

Caution: A disregarded U.S. entity that has a foreign owner must use the appropriate Form W-8.

Part II. Certification
To establish to the withholding agent that you are a U.S. person, or resident alien, sign Form W-9. You may be requested to sign by the withholding agent even if item 1, 4, or 5 below indicates otherwise.

For a joint account, only the person whose TIN is shown in Part I should sign (when required). In the case of a disregarded entity, the person identified on line 1 must sign. Exempt payees, see Exempt payee code, earlier.

Signature requirements. Complete the certification as indicated in items 1 through 5 below.

Form W-9 (Rev. 10-2018) Page 5

1. Interest, dividend, and barter exchange accounts opened before 1984 and broker accounts considered active during 1983.

You must give your correct TIN, but you do not have to sign the certification.

2. Interest, dividend, broker, and barter exchange accounts opened after 1983 and broker accounts considered inactive during 1983. You must sign the certification or backup withholding will apply. If you are subject to backup withholding and you are merely providing your correct TIN to the requester, you must cross out item 2 in the certification before signing the form.

3. Real estate transactions. You must sign the certification. You may cross out item 2 of the certification.

4. Other payments. You must give your correct TIN, but you do not have to sign the certification unless you have been notified that you have previously given an incorrect TIN. “Other payments” include payments made in the course of the requester’s trade or business for rents, royalties, goods (other than bills for merchandise), medical and health care services (including payments to corporations), payments to a nonemployee for services, payments made in settlement of payment card and third party network transactions, payments to certain fishing boat crew members and fishermen, and gross proceeds paid to attorneys (including payments to corporations).

5. Mortgage interest paid by you, acquisition or abandonment of secured property, cancellation of debt, qualified tuition program payments (under section 529), ABLE accounts (under section 529A), IRA, Coverdell ESA, Archer MSA or HSA contributions or
distributions, and pension distributions. You must give your correct TIN, but you do not have to sign the certification.

What Name and Number To Give the Requester
For this type of account: Give name and SSN of:

1. Individual The individual

2. Two or more individuals (joint
account) other than an account
maintained by an FFI
The actual owner of the account or, if
combined funds, the first individual on
the account1

3. Two or more U.S. persons
(joint account maintained by an FFI)
Each holder of the account

4. Custodial account of a minor
(Uniform Gift to Minors Act)
The minor2

5. a. The usual revocable savings trust
(grantor is also trustee)
b. So-called trust account that is not
a legal or valid trust under state law
The grantor-trustee1
The actual owner1

6. Sole proprietorship or disregarded
entity owned by an individual
The owner3

7. Grantor trust filing under Optional
Form 1099 Filing Method 1 (see
Regulations section 1.671-4(b)(2)(i)
(A))
The grantor*
For this type of account: Give name and EIN of:

8. Disregarded entity not owned by an
individual
The owner

9. A valid trust, estate, or pension trust Legal entity4

10. Corporation or LLC electing
corporate status on Form 8832 or
Form 2553
The corporation

11. Association, club, religious,
charitable, educational, or other taxexempt organization The organization

12. Partnership or multi-member LLC The partnership

13. A broker or registered nominee The broker or nominee For this type of account: Give name and EIN of:

14. Account with the Department of
Agriculture in the name of a public
entity (such as a state or local
government, school district, or
prison) that receives agricultural
program payments
The public entity

15. Grantor trust filing under the Form
1041 Filing Method or the Optional
Form 1099 Filing Method 2 (see
Regulations section 1.671-4(b)(2)(i)(B))
The trust
1 List first and circle the name of the person whose number you furnish.

If only one person on a joint account has an SSN, that person’s number must be furnished.
2 Circle the minor’s name and furnish the minor’s SSN.
3 You must show your individual name and you may also enter your business or DBA name on the “Business name/disregarded entity” name line. You may use either your SSN or EIN (if you have one), but the IRS encourages you to use your SSN.
4 List first and circle the name of the trust, estate, or pension trust. (Do not furnish the TIN of the personal representative or trustee unless the legal entity itself is not designated in the account title.) Also see Special rules for partnerships, earlier.
*Note: The grantor also must provide a Form W-9 to trustee of trust.

Note: If no name is circled when more than one name is listed, the number will be considered to be that of the first name listed.

Secure Your Tax Records From Identity Theft
Identity theft occurs when someone uses your personal information such as your name, SSN, or other identifying information, without your permission, to commit fraud or other crimes. An identity thief may use your SSN to get a job or may file a tax return using your SSN to receive a refund.

To reduce your risk:
• Protect your SSN,
• Ensure your employer is protecting your SSN, and
• Be careful when choosing a tax preparer.

If your tax records are affected by identity theft and you receive a notice from the IRS, respond right away to the name and phone number printed on the IRS notice or letter.

If your tax records are not currently affected by identity theft but you think you are at risk due to a lost or stolen purse or wallet, questionable credit card activity or credit report, contact the IRS Identity Theft Hotline at 1-800-908-4490 or submit Form 14039.

For more information, see Pub. 5027, Identity Theft Information for Taxpayers.

Victims of identity theft who are experiencing economic harm or a systemic problem, or are seeking help in resolving tax problems that have not been resolved through normal channels, may be eligible for Taxpayer Advocate Service (TAS) assistance. You can reach TAS by calling the TAS toll-free case intake line at 1-877-777-4778 or TTY/TDD 1-800-829-4059.

Protect yourself from suspicious emails or phishing schemes.

Phishing is the creation and use of email and websites designed to mimic legitimate business emails and websites. The most common act is sending an email to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft.

Form W-9 (Rev. 10-2018) Page 6
The IRS does not initiate contacts with taxpayers via emails. Also, the IRS does not request personal detailed information through email or ask taxpayers for the PIN numbers, passwords, or similar secret access information for their credit card, bank, or other financial accounts.

If you receive an unsolicited email claiming to be from the IRS, forward this message to [email protected]. You may also report misuse of the IRS name, logo, or other IRS property to the Treasury Inspector General for Tax Administration (TIGTA) at 1-800-366-4484. You can forward suspicious emails to the Federal Trade Commission at [email protected] or report them at www.ftc.gov/complaint. You can contact the FTC at www.ftc.gov/idtheft or 877-IDTHEFT (877-438-4338).

If you have been the victim of identity theft, see www.IdentityTheft.gov and Pub. 5027.

Visit www.irs.gov/IdentityTheft to learn more about identity theft and how to reduce your risk.

Privacy Act Notice
Section 6109 of the Internal Revenue Code requires you to provide your correct TIN to persons (including federal agencies) who are required to file information returns with the IRS to report interest, dividends, or certain other income paid to you; mortgage interest you paid; the acquisition or abandonment of secured property; the cancellation of debt; or contributions you made to an IRA, Archer MSA, or HSA. The person collecting this form uses the information on the form to file information returns with the IRS, reporting the above information.

Routine uses of this information include giving it to the Department of Justice for civil and criminal litigation and to cities, states, the District of Columbia, and U.S. commonwealths and possessions for use in administering their laws. The information also may be disclosed to other countries under a treaty, to federal and state agencies to enforce civil and criminal laws, or to federal law enforcement and intelligence agencies to combat terrorism. You must provide your TIN whether or not you are required to file a tax return. Under section 3406, payers must generally withhold a percentage of taxable interest, dividend, and certain other payments to a payee who does not give a TIN to the payer.

Certain penalties may also apply for providing false or fraudulent information.

THIS BUSINESS LICENSE DOES NOT PERMIT A
BUSINESS THAT IS OTHERWISE PROHIBITED.

Business Name
Business Location
Business Owner(s)
License Number
Effective Date
Expiration Date

CITY OF VALLEJO

BUSINESS LICENSE
496 HOLLY GROVE SCHOOL RD
ACCELERATED TECHNOLOGY LABORATORIES, INC.
496 HOLLY GROVE SCHOOL RD
WEST END, NC 27376-8412
For all inquiries regarding this license, contact HdL
Business Support Center at 707-302-6074.
"For Services Provided in the City of Vallejo, California Only"

ACCELERATED TECHNOLOGY LABORATORIES,
INC.

ACCELERATED TECHNOLOGY LABORATORIES, INC.

February 07, 2023
June 30, 2023
11718477
ACCELERATED TECHNOLOGY LABORATORIES, INC. :

Thank you for your payment on your City of Vallejo Business License. ALL LICENSES MUST BE AVAILABLE FOR INSPECTION UPON REQUEST. If you have questions concerning your business license, contact the Business Support Center via email at: [email protected] or by telephone at: (707) 302-6074.

Keep this portion for your license separate in case you need a replacement for any lost, stolen, or destroyed license. A fee may be charged for a replacement or duplicate license.

This certificate does not entitle the holder to conduct business before complying with all requirements of the Vallejo Municipal code and other applicable laws, nor to conduct business in a zone where conducting such business violates law.

If you have a fixed place of business within the City of Vallejo please display the Business License above in a conspicuous place at the premises. Otherwise, every Business License holder not having a fixed place of business in the City shall keep the Business License upon his or her person, or affixed in plain view any cart, vehicle, van or other movable structure or device at all times if required by the Collector.

Starting January 1, 2021, Assembly Bill 1607 requires the prevention of gender-based discrimination of business establishments. A full notice is available in English or other languages by going to: https://www.dca.ca.gov/publications/ City of Vallejo

BUSINESS LICENSE

BUSINESS LICENSING
8839 N CEDAR AVE #212
FRESNO, CA 93720-1832
Date of Issue: 02/07/2023
ACCELERATED TECHNOLOGY LABORATORIES, INC. License Number: 11718477 496 HOLLY GROVE SCHOOL RD
WEST END, NC 27376-8412

TO BE POSTED IN A CONSPICUOUS PLACE
AND
NOT TRANSFERABLE OR ASSIGNABLE.
2023
TAX COLLECTOR’S OFFICE, City Hall, 555 Santa Clara St., Vallejo, CA. This certificate is evidence that the person (s), firm, or corporation named hereon has paid the tax required by Chapter 5.04 of the City of Vallejo Municipal Code for the type of business, the business address and for the period indicated hereon. This certificate is issued without verification that the taxpayer is subject to or exempted from licensing by local, state, Federal or other agencies. Issuance of this certificate is not an endorsement, nor a certificate of compliance with other ordinances or laws, nor an assurance that the proposed use is in conformance with the City ’s building / Fire / Zoning regulations.

Approved as to form:

By: for
Veronica Nebb, City Attorney
RESOLUTION NO. 22-________

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF VALLEJO AUTHORIZING THE

CITY MANAGER TO EXECUTE A PROFESSIONAL SERVICES AGREEMENT FOR A

LABORATORY INFORMATION MANAGEMENT SYSTEM AND RELATED SERVICES WITH ACCELERATED TECHNOLOGY LABORATORIES, INC.

WHEREAS, the City of Vallejo Water Department Water Quality Laboratory is certified as an Environmental Laboratory Accreditation Program (ELAP) laboratory; and WHEREAS, the City of Vallejo Water Department must sample City drinking water to maintain compliance with state and federal drinking water regulations; and WHEREAS, the City of Vallejo Water Department Water Quality Laboratory performs quality testing on over 1,900 samples each month; and
WHEREAS, the City of Vallejo Water Department Water Quality Laboratory does not currently have a LIMS system and manages data manually through Excel WHEREAS, the City complied with Vallejo Municipal chapter 3.20, by advertising the LIMS request and publicly receiving proposals beginning on May 6, 2022; and received two (2) proposals; and
WHEREAS, accepting the proposal submitted by Accelerated Technology Laboratories is in the best interests of the City.

NOW THEREFORE, BE IT RESOLVED that the City Council hereby approves the City Manager of the Vallejo City Council to execute a Professional Services Agreement with Accelerated Technology Laboratories, Inc. for a LIMS system and related services with a total not-to-exceed amount of $250,000.00
ADOPTED BY THE CITY COUNCIL OF THE CITY OF VALLEJO at a regular meeting held on March 28, 2023, with the following vote:

AYES:

NOES:

ABSENT:

ABSTAIN:
_________________________________________
ROBERT H. MCCONNELL, MAYOR
ATTEST: _________________________________________
DAWN G. ABRAHAMSON, CITY CLERK
ACTION ITEM 9.A.

DATE: March 28, 2023
TO: Mayor and Members of the City Council
FROM: Dawn G. Abrahamson, MMC, City Clerk
SUBJECT: ADOPT A RESOLUTION MAKING AN APPOINTMENT TO THE SURVEILLANCE ADVISORY BOARD FOR DISTRICT 4 AND THE COMMISSION ON CULTURE & THE

ARTS TO FILL ONE VACANCY

RECOMMENDATION
Adopt a resolution making an appointment to the Surveillance Advisory Board (SAB) for District 4 and to fill a vacancy on the Commission on Culture & the Arts (CAC).

REASONS FOR RECOMMENDATION
With the seating of a new Councilmember in District 4, a vacancy exists on the SAB. In addition, due to the recent resignation of a member of the CAC, a vacancy also exists on this commission. Applicants for both of these advisory bodies have participated in the interview process with the City Council held on February 7, 2023 which is a requirement in order to be considered for appointment. It is now timely for appointments to be made to fill the existing vacancies.

BACKGROUND AND DISCUSSION
Surveillance Advisory Board (SAB)
Chapter 2.27 of the Vallejo Municipal Code currently provides for an SAB to consist of seven members, one from each council district and one at large member appointed by the Mayor.

With the seating and installation of new Councilmembers in Districts 2, 4 and 5 of the City, three seats were slated for new appointments by the newly seated Councilmembers. At its February 28 regular meeting, Councilmembers Matulac (District 2) and Bregenzer (District 5) each appointed an applicant to be a representative of their district seat. Due to only one application being submitted to the City Clerk's Office by the close of the application filing period on January 20, it was reopened for District 4 applicants only at the request of Councilmember Palmares.

The applicant attended and participated in the interview process on February 7, 2023. No additional applications were received by the City Clerk's Office. Councilmember Palmares is prepared to move forward to appoint Simon Lee as the District 4 member to the SAB. The term for appointment will be tied to the term of Councilmember Palmares and will expire on January 5, 2027.

Commission on Culture & the Arts (CAC)
Chapter 2.32 of the Vallejo Municipal Code currently provides for a Commission on Culture & the Arts to consist of seven members who shall be residents of the City.

At its regular meeting on February 28, the City Council reappointed the incumbent commissioner to fill the existing vacancy. Since that time, the City Clerk's Office received a resignation letter from one of the members and a vacancy currently exists. The two remaining applicants (Annalissa Quismorio and Janet Martinez-Eliot) Date: March 28, 2023
Subject: ADOPT A RESOLUTION MAKING AN APPOINTMENT TO THE SURVEILLANCE ADVISORY BOARD FOR DISTRICT 4 AND THE COMMISSION ON CULTURE &

THE ARTS TO FILL ONE VACANCY