City Council Chambers
14343 Civic Drive
Victorville, CA
www.victorvilleca.gov
VICTORVILLE CITY COUNCIL
VICTORVILLE LIBRARY BOARD OF TRUSTEES
SOUTHERN CALIFORNIA LOGISTICS AIRPORT AUTHORITY
SUCCESSOR AGENCY TO THE REDEVELOPMENT AGENCY
THE CITY AS HOUSING ASSETS SUCCESSOR
JOINT POWERS FINANCING AUTHORITY
VICTORVILLE WATER DISTRICT
Regular Meeting Agenda
Tuesday, October 21, 2025
6:00 p.m. Regular Session
The
City
Council
holds
its
business
meetings
in
public
in
accordance
with
the
requirements
of
the
Ralph
M.
Brown
Act,
its
established
policies
and
procedures,
and
its
adopted
parliamentary
authority.
The
Council
strives
to
carry
out
its
meetings
in
an
atmosphere
of
professionalism
with
full
participation
by
members
of
the
body
and
the
public.
As
such,
the
Presiding
Officer
is
empowered
to
govern
City
Council
Meetings
to
foster
the
efficient
and
fair
administration
of
City
business
and
reserves
the
right
to
enforce
(or
cause
to
be
enforced)
the
Meeting
Rules
of
Conduct
and
Decorum
as
set
forth
in
Chapter
5 of
the
City
Council Policy and Procedures Manual.
The
City
Council
welcomes
and
encourages
public
participation
and
invites
the
community
to
attend
in
person.
City
Council
Meetings
will
be
held
in-person
at
City
Hall
in
Council
Chambers.
Remote
viewing
of
our
Council
Meetings
is
available
through
YouTube,
but
public
comments
must
be
given
in-person
at
the
meeting or in advance as noted below.
Public
Comments:
Members
of
the
public
may
submit
comments
electronically
by
4 p.m.
the
day
of
the
meeting
to
be
distributed
to
City
Council.
Participants
are
invited
to
address
the
Council
on
agendized
and
non-agendized
topics
at
the
beginning
of
the
meeting.
Public
comments
will
be
no
longer
than
three
(3)
minutes
per
community
member.
Should
a
speaker
conclude
their
comments
prior
to
the
expiration
of
three
(3)
minutes,
the
speaker
waives
the
right
to
speak
for
any
remaining
amount
of
time.
For
further
information
about
how
to
address
the
Council,
please refer to the City's website at
victorvilleca.gov/agendas
.
LEVINE
ACT
DISCLOSURE:
Pursuant
to
the
Levine
Act
(Govt.
Code
section
84308),
any
party
to
a
permit,
license,
contract,
or
other
entitlement
before
the
Victorville
City
Council
is
required
to
disclose
on
the
record
any
campaign
contribution,
including
aggregated
contributions,
of
more
than
$500
made
by
the
party
or
the
party's
agents
within
the
preceding
12 months
to
any
City
official.
Participants
and
agents
are
requested
to
make
this
disclosure
as
well.
The
disclosure
must
include
the
name
of
the
party,
participant,
or
agent,
and
any
other
person
making
the
contribution;
the
name
of
the
recipient,
the
amount
of
the
contribution,
and
the
date
the
contribution was made.
In
compliance
with
the
Americans
with
Disabilities
Act,
if
you
need
special
assistance
to
participate
in
this
meeting,
please
contact
the
City
Clerk's
office
at
(760)
955-5188
no
later
than
72 hours
prior
to
the
meeting.
6:00 p.m. Regular Session
Call to Order
Roll Call
Invocation: Pastor Dane Davis with Impact Christian Church
Pledge of Allegiance: Police Captain Jerry Davenport
Proclamations/Special Presentations
Presentation to Outgoing Council Member Debra Jones
Presentation of Annual Operations Report by Woodard and Curran
City Clerk Presents Agenda/Revisions to Agenda
Conflict of Interest Declarations
Any
items
on
this
agenda
that
might
be
a
conflict
of
interest
to
any
Council
Members/Board Members should be identified at this time.
Introduction to Public Comments
Public Comments
PUBLIC HEARING(S)
1. Vacation of California Avenue Excess Right-of-Way and CEQA Determination
Recommendation:
That the Honorable City Council:
(1)
Open
and
conduct
a
public
hearing
to
consider
the
vacation
(abandonment)
of
portions of roadway and landscape easements on California Avenue; (2) Hear evidence offered by persons interested in the vacation; (3)
Find
the
vacation
not
subject
to
environmental
review
under
the
California
Environmental
Quality
Act
(“CEQA”)
pursuant
to
CEQA
Guidelines
Sections
15060(c)(2) and 15060(c)(3); and
(4)
Adopt
Resolution
No.
25-068
vacating
the
easement
dedications
as
described
and
depicted
by
the
exhibits
attached
thereto
and
ordering
the
recordation
of
the
same.
CONSENT CALENDAR
2. Payroll Demand Schedule No. 1B
Recommendation:
That
the
City
Council
and
Board
of
Directors
ratify
Payroll
Demand
Schedule
No.
1B
for
Payroll
Period
July
4,
2025,
through
July
18,
2025,
in
the
amount
of
$2,436,005.11
covering
Check
Nos.
34618
through
34633
including
Vendor
checks.
Also
included
are
Advice
Nos.
330996
through
330998,
331000
through
331585,
and
331589
per
adopted
budget
for
Fiscal
Year
2025-2026
(period
covering
July
1,
2025, through June 30, 2026).
3. Commercial Demand Schedule No. 06
Recommendation:
That
the
City
Council
and
Board
of
Directors
ratify
Commercial
Demand
Schedule
No.
06 in
the
amount
of
$15,708,591.35,
covering
Electronic
Fund
Transfers
No.
345944
through
346093
and
Warrant
No.
801066
through
801244
for
09/04/2025
through
09/17/2025,
per
the
adopted
budget
for
Fiscal
Year
2025-2026
for
the
period covering July 1, 2025 through June 30, 2026.
4. Notice of Completion for SCADA Site Alarms, Project No. ESC-100
Recommendation:
That the Honorable Victorville Water District Board of Directors:
(1)
Approve
the
Notice
of
Completion
for
SCADA
Site
Alarms,
Project
No.
ESC-100;
and
(2) Authorize the General Manager to execute the Notice of Completion.
5. Minutes of the September 16, and October 7, 2025, Regular City Council Meetings
Recommendation:
That
the
Honorable
City
Council
approve
the
minutes
of
the
Regular
City
Council
Meetings held on September 16, and October 7, 2025.
6. Reduction
of
the
Faithful
Performance
Security
associated
with
a
Single-Family
Residential Home located at 9525 Goss Road
Recommendation:
That
the
Honorable
City
Council
approve
the
full
release
of
Water
Faithful
Performance
Security
associated
with
a
Single-Family
Residential
home
located
at
9525 Goss Road.
7. Engineering Report for the First Quarter of Fiscal Year 2025/2026
Recommendation:
That the Honorable City Council review and file this quarterly report.
8. Reduction of Securities for Tract Map No. 15396
Recommendation:
That the Honorable City Council:
(1)
Approve
a
20-percent
release
of
the
Street
Public
Improvement
Faithful
Performance Security for Tract Map No. 15396; and
(2) Accept the completed street improvements.
9. Building Department Activity Report for Quarter 3 of Calendar Year 2025
Recommendation:
That the Honorable City Council review and file.
10. Notice of Completion – City Hall Security Camera Expansion, Project CC25-022
Recommendation:
That
the
Honorable
City
Council
accept
as
complete
and
approve
the
Notice
of
Completion
for
the
City
Hall
Security
Camera
Expansion,
Project
CC25-022,
and
authorize the City Manager to execute the Notice of Completion.
11. Highway
Safety
Improvement
Program
Traffic
Signal
Retro-Reflective
Border
Project Completion Report
Recommendation:
That the Honorable City Council receive and file this report.
WRITTEN COMMUNICATIONS
12. Cisco Webex Calling and Contact Center Migration Project
Recommendation:
That
the
Honorable
City
Council
approve
and
authorize
the
City
Manager
to
sign
a
four-year
Professional
Services
Agreement
between
the
City
of
Victorville
and
Logicalis,
Inc.,
in
an
amount
not
to
exceed
$599,851.36
for
the
implementation
of
a
citywide
migration
of
the
City’s
Voice
and
Contact
Center
systems
to
Cisco’s
Webex Calling and Contact Center cloud applications.
13. Southern California Edison Easements on Monte Vista Road and Luna Road
Recommendation:
That the Honorable City Council:
(1)
Grant
exclusive
utility
easements
to
Southern
California
Edison
on
Assessor
Parcel
Numbers
(“APN”)
3133-341-67
and
3133-341-70
as
described
in
the
attached documents; and
(2) Authorize the City Manager to execute the easements on the City's behalf.
14. Capital
Project
Needs
Analysis
Report
for
San
Bernardino
County
Transportation
Authority
Recommendation:
That
the
Honorable
City
Council
approve
the
submission
of
the
Capital
Project
Needs
Analysis
Report
to
the
San
Bernardino
County
Transportation
Authority
for
Fiscal Years 2026/2027 through 2030/2031.
15. Amendment
No.
1 to
the
Professional
Services
Provider
Agreement
Between
the
City
of
Victorville
and
Symba
Center
for
Wellness
Center
Wraparound,
Shelter
Operator, and ERF-3 Services, Project No. JM23-065-1
Recommendation:
That the Honorable City Council:
(1)
Approve
Amendment
No.
1 to
the
Professional
Services
Provider
Agreement
with Symba Center;
(2)
Authorize
the
City
Manager,
upon
consultation
with
the
City
Attorney,
to
make
non-substantive and/or clarifying changes to said Amendment, as needed; and (3)
Authorize
the
City
Manager
to
execute
said
Amendment
and
any
supplemental
amendments to the Agreement that:
(a)
Do
not
result
in
an
increase
in
compensation
to
the
Consultant
in
excess
of the amount set forth in VMC Section 2.28.060(e)(3)(B); and (b)
Are
similar
in
nature
and
scope
to
those
contained
in
the
attached
Amendment to preserve service continuity.
16. California State Library Grant Fund Acceptance for Zip Book Project
Recommendation:
That
the
Honorable
City
Council
adopt
Resolution
No.
25-074
and
No.
25-075,
thereby:
(1)
Accepting
grant
funds
from
the
California
State
Library,
providing
the
City
with
$10,317 to aid in the expansion of the Zip Books Project; (2)
Authorizing
the
City
Manager,
or
his
designee
to
finalize
all
documents
needed
to execute the grant contract; and
(3)
Amending
the
annual
budget
for
fiscal
year
2025-2026
to
reflect
an
additional
appropriation in the amount of $10,317.
17. Building
701
Demolition,
Standard
Construction
Agreement
Amendment
One,
Project #CC25-134
Recommendation:
That
the
Southern
California
Logistics
Airport
Authority
Board
of
Directors
approve
Amendment
One
to
the
Standard
Construction
Agreement
with
Vertex
Civil,
LLC.,
for
Building
701
Demolition,
Project
#CC25-134,
increasing
the
total
not
to
exceed
compensation
amount
by
$207,850,
from
$355,360
to
$563,210,
and
increasing
the
total number of days to complete the project by thirty (30) days.
18. Approval
and
Adoption
of
Revised
Publicly
Available
Pay
Schedules
to
Comply
with
CalPERS Regulations
Recommendation:
Staff
recommends
that
the
Honorable
City
Council
adopt
Resolution
No.
25-073,
approving
and
adopting
an
updated
Comprehensive
Master
Salary
Schedule
from
Fiscal
Year
2021-2022
through
Mid-Year
2024-2025,
incorporating
all
revisions
and
amendments
in
accordance
with
Title
2 of
the
California
Code
of
Regulations
Section 570.5 and the California Public Employees' Retirement System.
19. City Manager Reports
20. Discussion and Possible Action Regarding Upcoming Agenda Items
21. Reports from Council Members
Adjournment
Item Number: 1
City Council / Board of Directors
Public Hearing(s)
Meeting of: October 21, 2025
Submitted By:
Fredy Bonilla, City Engineer
Subject:
Vacation of California Avenue Excess Right-of-Way and CEQA Determination Recommendation:
That the Honorable City Council:
(1) Open and conduct a public hearing to consider the vacation (abandonment) of portions of roadway and landscape easements on California Avenue; (2) Hear evidence offered by persons interested in the vacation; (3) Find the vacation not subject to environmental review under the California Environmental Quality Act (“CEQA”) pursuant to CEQA Guidelines Sections 15060(c)(2) and 15060(c)(3); and
(4) Adopt Resolution No. 25-068 vacating the easement dedications as described and depicted by the exhibits attached thereto and ordering the recordation of the same.
Fiscal Impact:
There is no impact as a result of this action.
Strategic Plan Goal:
This item aligns with “Goal C - Community and Economic Development” in the Victorville Strategic Plan 2023-2026. The vacation of the excess right-of-way will allow for future development of the vacant parcels which have already been entitled.
Background:
Dedication of easements for public street and landscaping purposes were offered to the City of Victorville by Parcel Map No. 13880 which was recorded on August 18, 1992.
These existing easements are located along California Avenue just east of Amargosa Road from Roy Rogers Drive to Valley Park Lane, as shown on the attached Vicinity Map (Attachment B).
4 3
7 1
The excess right-of-way proposed for vacation by the City is shown in the exhibits attached to Resolution 25-068 (Attachment A, Exhibits A & B). The dedicated, but unimproved road, is not a master planned road, nor does it contain any existing utilities, and the vacation would not create any landlocked parcels.
Discussion:
On November 19, 2024, property owners requested the vacation of excess right-of-way (“ROW”), as it is no longer needed for public street improvements required by the City of Victorville and will be incorporated into the approved property development (Attachment C). As a result of this request, City Staff reviewed California Streets and Highways Code (“SHC”) Division 9, Part 3 to determine if the excess ROW could be vacated. Staff determined the excess ROW may be vacated by utilizing the General Vacation Procedures in SHC Sections 8320 – 8325, provided certain preliminary requirements of the SHC are met.
SHC Section 8313 requires the City Council to consider the City's General Plan prior to vacating a street. As required, the Planning Commission, considered the matter and on October 8, 2025, approved Planning Case No. PLAN24-00024, which included an entitlement for the development of a multi-tenant commercial retail center at the southeast corner of Roy Rogers Drive and Amargosa Road. SHC Sections 8314 and 892 require a determination that the excess ROW is not useful as a non-motorized transportation facility (i.e., a bikeway) prior to approval of an abandonment. This determination is supported by the City’s General Plan Circulation Element, which provides for such facilities within the portions of ROW along Amargosa Road, between Roy Rogers Drive and Valley Park Lane that are not being vacated.
Prior to adopting a resolution to vacate a street, the General Vacation Procedure requires the City Council to hold a public hearing to consider input from interested parties and determine that the described ROW is unnecessary for present or prospective public use, as outlined in Resolution No. 25-068.
SHC Section 8320(b) requires the public hearing notice to include a legal description and map of the street or portions thereof to be vacated and for said notice to be published in a newspaper of general circulation in the City for two successive weeks prior to date of the hearing. The City complied with this requirement by publishing the public hearing notice, including a legal description and map of the street or portions to be vacated (Attachment A - Exhibits A & B), in the Valleywide Newspaper on October 3, 2025, and October 10, 2025.
SHC Sections 8332 and 8323 further require that notices of the vacation be posted conspicuously along the line of the proposed vacation at least two weeks prior to the date of the public hearing, a requirement with which City Staff has also complied. The proposed vacation is exempt from environmental review under CEQA Guidelines sections 15060(c)(2) and 15060(c)(3) as it involves vacating portions of street easements that are no longer needed. Consequently, the action will not have a reasonably foreseeable direct 4 3
7 1
or indirect impact on the environment, and does not qualify as a project subject to CEQA under Guidelines section 15378.
Staff recommends that the Honorable City Council: open and conduct a public hearing to consider the vacation of the excess ROW (easements); hear evidence offered by persons interested in the vacation; find the vacation not subject to environmental review under the California Environmental Quality Act; and adopt the attached Resolution No. 25-068 making the findings needed to vacate easements as described and depicted by the attached exhibits.
Staff is available for any questions Council may have.
Prepared By:
Fredy Bonilla, City Engineer
Attachments: A. Resolution No. 25-068
B. Vicinity Map
C. Letter from property owners requesting the vacation
Attachment A
Resolution No. 25-068
RESOLUTION NO. 25-068
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF VICTORVILLE, CALIFORNIA,
ORDERING THE GENERAL VACATION (ABANDONMENT) OF PORTIONS OF
CERTAIN EASEMENTS FOR PUBLIC STREET AND LANDSCAPING PURPOSES
OFFERED FOR DEDICATION TO THE CITY OF VICTORVILLE AND KNOW N AS
CALIFORNIA AVENUE, BETWEEN ROY ROGERS DRIVE AND VALLEY PARK LANE WHEREAS, certain easements for public street and landscaping purposes were offered for dedication to the City of Victorville on Parcel Map 13880 filed in Book 168 Pages 17-21 of Parcel Maps of Official R ecords of San Bernardino County (collectively hereinafter the “ Easements”); and
WHEREAS, on October 3, 2025, pursuant to the joint request of property owners C ivic Rogers, LLC, LA-DF Valley Center LLC, WPI-Amargosa, Rogers LLC, and UAP Parcel 13, LLC and the concurrence of the City Engineer, in accordance with Division 9, Part 3, Chapter 3 of the California Streets and Highways Code (“ S&H Code”), Sections 8320 through 8325 (the “ General Vacation Procedure”), proceedings were initiated for the vacation and abandonment of certain portions of said Easements for California Avenue as described in the attached Exhibit “A” , and depicted on the attached Exhibit “B” (hereinafter collectively the “Easements Portions”); and WHEREAS, following consideration of the City’s General Plan and a determination that the Easement Portions being vacated are not are not useful as a non- motorized transportation facility (e.g., a bikeway) because the property owner is consolidating the property for a new development, the General Vacation Procedure authorizes the City Council of the City, upon conducting a duly noticed public hearing, to vacate a street and other easements (with or without conditions) upon making a finding that such street is unnecessary for present or pro spective public use; and
WHEREAS, the parcels to which the originally contemplated road was to provide access have been merged for purposes of development , and as such, the Easements Portions are no longer needed for street purposes nor for adjacent landscaping purposes; and WHEREAS, the City Clerk scheduled a public hearing for October 21, 2025, at 6:00 pm, in the Council Chambers of City Hall, at 14343 Civic Drive, Victorville, California 92392 and prepared a notice of public hearing; and
WHEREAS, said notice of public hearing contained a description of the Easements Portions proposed to be vacated; a reference to a map or plan that showed the area to be vacated; a statement that the vacation proceeding was being conducted under Division 9, Part 3, Chapter 3 of the S&H Code; and the date, hour, and place for hearing all persons interested in the proposed vacation, which hearing date was not less than 15 days after date of the initiation of proceedings set forth above; and
WHEREAS, said notice of public hearing was published for at least two successive weeks prior to the hearing date in a newspaper published and circulated in the City of Victorville; and
WHEREAS, a t least two weeks before the date set for the public hearing, the City conspicuously posted notices of vacation along the line of the Easement Portions proposed to be vacated in accordance with S&H Code Section 8323; and
WHEREAS, after receiving a Staff Report and hearing all the evidence submitted at the public hearing, the City Council finds that said Easement Portions of California Avenue described in the notice of public hearing (and in the attached Exhibit “A” and Exhibit “B”) are not useful as non-motorized transportation, are unnecessary for present or prospective public use, and may therefore be vacated.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF VICTORVILLE DOES RESOLVE, DECLARE, DETERMINE, AND ORDER AS FOLLOWS:
Section 1. Recitals
That the Recitals set forth above are true and correct and are incorporated herein by this reference, including any definitions.
Section 2. Vacation/Abandonment of Easement Portions
That the Easement Portions described in the attached Exhibit “A” and depicted on the attached Exhibit “B” be vacated (abandoned).
Section 3. Recordation of Resolution Vacating Easement Portions That the Victorville City Clerk shall cause a certified copy of this Resolution to be recorded in the Office of the County Recorder of San Bernardino County, State of California. Upon such recordation, this vacation shall be complete.
Section 4. CEQA
That this Easement Portions vacation is not subject to environmental review under CEQA, pursuant to CEQA Guidelines sections 15060(c)(2) and 15060(c)(3), because the action results in the vacation of easements for street and adjacent landscaping purposes that are not needed for such purposes, and will not have a reasonably foreseeable direct or indirect effect on the environment and/or is not a project subject to CEQA as defined in CEQA Guidelines section 15378.
Section 5. Effective Date
That this Resolution shall take effect immediately upon its adoption.
Section 6. Certification
That the City Clerk shall certify to the passage and adoption of this Resolution; shall enter the same in the book of original Resolutions; and shall make a minute of passage and adoption thereof in the records of the proceedings, in the minutes of the meeting at which this Resolution is passed and adopted.
EXHIBIT A
ESUB24-00102
LEGAL DESCRIPTION
STREET & LANDSCAPE EASEMENT VACATION
STREET VACATION
All that certain real property located in the City of Victorville, San Bernardino County, State of California, and being more particularly described as follows:
Being all of California Avenue (64’ wide) as shown on that certain Parcel Map No. 13880 filed on August 18, 1992, in Book 168 of Parcel Maps at Pages 17 – 21 of the Official Records, bounded on the north by the southerly line of Roy Rogers Drive (108’ wide), and bounded on the south by the northerly line of Valley Park Lane (Previously Singing Arrow Way) (64’ wide).
Containing an area of 76,697 square feet +/- or 1.761 acres +/-. 16’ LANDSCAPE EASEMENT VACATION
All that certain real property located in the City of Victorville, San Bernardino County, State of California, and being more particularly described as follows:
Being all of the landscape easement (16’ wide) along the westerly line of Parcel 5 as shown on that certain Parcel Map No. 18076 filed on July 12, 2007, in Book 222 of Parcel Maps at Pages 1 – 3 of the Official Records.
Containing an area of 19,094 square feet +/- or 0.438 acres +/-.
A plat showing the above-described parcel is attached hereto and made a part hereof as “Exhibit B”.
This legal description and associated plat was prepared by me or under my direction in conformance with the requirements of the Professional Land Surveyor’s Act. _______________________ 09/25/2025
JEFFREY J. LENHERR Dated P.L.S 9305
END OF DESCRIPTION
C VALLEY PARK LANE(SINGING ARROW WAY)
L
PARCEL 13P.M. 13880P.M.B. 168 / 17-21
62'40'
40'42' 54'54'
54'54'
ROY ROGERS DRIVE32'32'
C CALIFORNIA AVENUE
N00°40'22"W 670.52'150.39'N00°57'55"E
268.43'N81°03'17"E
161.49'N00°40'22"W
N89°02'32"E43.28'L C ROY ROGERS DRIVEL
L32'32'
C AMARGOSA ROAD
N89°02'33"E114.00'
N89°02'32"E114.00'
∆=90°17'06" R=25.00' L=39.39'∆=89°42'54" R=25.00' L=39.15' N89°02'32"E 473.49'
N01°28'06"W 276.72'N01°28'06"W 390.52'N88°31'54"E50.07'N88°31'54"E108.54' N89°02'32"E203.60'N15°59'09"ERAD.
12COURSE DATA:
1 2
∆=90°17'06"R=25.00'L=39.39'∆=7°59'15"R=718.00'L=100.10'N89°02'32"E32.71' ∆=5°36'54"R=740.00'L=72.52'N6°34'52"E31.66'∆=7°15'14"R=760.00'L=96.22' ∆=7°59'15"R=782.00'L=109.02'
N01°28'06"W206.25'R=858.75'∆=13°17'03"L=199.10'
N1°28'06"W15.08'N88°31'54"E32.50'N01°28'06"W135.25'N88°32'11"E32.50' PARCEL 5P.M. 18076P.M.B. 222 / 1-3
N00°40'22"W 1140.00'N00°40'22"W 1140.00'∆=90°17'06"R=9.00'L=14.18'N0°57'28"W16.00' N01°28'06"W131.20'
N0°57'28"W16.00'∆=89°42'54"R=9.00'L=14.09'
∆=89°42'54"R=25.00'L=39.15' ∆=90°17'06"R=25.00'L=39.39'N89°02'32"E 520.05' ∆=89°42'54"R=35.00'L=54.80'
N00°40'22"W 1140.00'
32'32'
32'32'16' LANDSCAPEEASEMENT VACATION0.438 ACRES/19,094 SQ. FT STREET VACATION AREA1.761 ACRES/76,697 SQ. FT.
ScaleDrawn byCG1" = 200'Checked byDateProject No.Sheet No.Suite 700, Orange, California 928681100 W. Town and Country RoadTel. No. (714) 939-1030 0GRAPHIC SCALE IN FEET100200
JL
NORTH
Sep. 20250945810171 of 1
EXHIBIT "B"
LEGEND
NOTES:1. ALL BEARINGS AND DISTANCES SHOWNON THIS PAGE ARE BASED ON PARCELMAP NO. 13880, P.M.B. 168/17-21 ANDPARCEL MAP NO. 18076, P.M.B. 222/1-3.PREPARED UNDER MY DIRECTION_________________________________JEFFREY J. LENHERRP.L.S. 9305DATE: ___________________________
Attachment B
Vicinity Map
Attachment C
Letter from property owners
requesting the vacation
Item Number: 2
City Council / Board of Directors
Consent Calendar
Meeting of: October 21, 2025
Submitted By:
Carmen Cun, Finance Director / City Treasurer
Subject:
Payroll Demand Schedule No. 1B
Recommendation:
That the City Council and Board of Directors ratify Payroll Demand Schedule No. 1B for Payroll Period July 4, 2025, through July 18, 2025, in the amount of $2,436,005.11 covering Check Nos. 34618 through 34633 including Vendor checks. Also included are Advice Nos. 330996 through 330998, 331000 through 331585, and 331589 per adopted budget for Fiscal Year 2025-2026 (period covering July 1, 2025, through June 30, 2026).
Fiscal Impact:
A total fiscal impact of $2,436,005.11 is authorized with this action. The attached report details the payments by check numbers.
Discussion:
I hereby certify that the claims or demands covered by the attached list of warrants have been audited as to the accuracy and availability of funds for payment thereof and that said claims or demands are accurate and the funds are available for payment thereof.
Prepared By:
Kimberly Major, Payroll Specialist
Attachments: A. Payroll Report PPE 071825
Attachment A
Payroll Report PPE 071825
City of Victorville Council Payroll Report Page 1 of 16 07/25/2025 Total Net
$971.52
$364.20
$364.20
$2,781.52
$3,035.02
$517.89
$845.79
$771.80
$977.77
$114.59
$5.00
$50.00
($193.00)
$193.00
$300.00
$422.31
$175.00
11,696.61
Check Number Employee ID Check Date
Checks
City of Victorville
City Council Payroll Report
Payroll Period Beginning: July 04, 2025 through July 18, 2025 34619 3310 07/25/2025
34620 3556 07/25/2025
34621 3853 07/25/2025
34622 3840 07/25/2025
34623 3773 07/25/2025
34624 3894 07/25/2025
34625 3979 07/25/2025
34626 3680 07/25/2025
34627 4006 07/25/2025
34628 240 07/25/2025
7912 07/25/2025
34629 1182 07/25/2025
34630 6010 07/25/2025
Checks Total
34618 3466 07/25/2025
34632 13491 07/25/2025
34633 18154 07/25/2025
34630 6010 07/25/2025
34631
City of Victorville Council Payroll Report Page 2 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
330996 1137 07/11/2025 $18,731.85
330997 3503 07/17/2025 $10,394.28
330998 3669 07/22/2025 $354.88
331000 3396 07/25/2025 $2,430.17
331001 1099 07/25/2025 $1,385.09
331002 3243 07/25/2025 $5,548.00
331003 2115 07/25/2025 $6,484.37
331004 3640 07/25/2025 $1,864.52
331005 3527 07/25/2025 $2,321.74
331006 3945 07/25/2025 $645.83
331007 3551 07/25/2025 $936.25
331008 3458 07/25/2025 $594.72
331009 3229 07/25/2025 $5,165.75
331010 3918 07/25/2025 $1,353.63
331011 3290 07/25/2025 $2,517.09
331012 1064 07/25/2025 $7,904.16
331013 3467 07/25/2025 $2,988.87
331014 3909 07/25/2025 $2,134.20
331015 2395 07/25/2025 $4,292.93
331016 3764 07/25/2025 $2,765.38
331017 2211 07/25/2025 $6,062.04
331018 3747 07/25/2025 $2,207.47
331019 3625 07/25/2025 $1,723.96
331020 2624 07/25/2025 $3,023.57
331021 3043 07/25/2025 $2,415.38
331022 3964 07/25/2025 $1,256.84
331023 3966 07/25/2025 $1,960.87
331024 3940 07/25/2025 $972.57
331025 3403 07/25/2025 $1,921.54
331026 1748 07/25/2025 $2,609.20
331027 3963 07/25/2025 $1,186.65
331028 3848 07/25/2025 $1,926.58
331029 3913 07/25/2025 $2,113.22
331030 3019 07/25/2025 $4,982.18
331031 3957 07/25/2025 $3,526.45
331032 3638 07/25/2025 $4,726.56
331033 3561 07/25/2025 $2,884.47
331034 3920 07/25/2025 $2,414.13
331035 3630 07/25/2025 $2,158.04
331036 2366 07/25/2025 $1,974.40
331037 3750 07/25/2025 $2,105.36
331038 3835 07/25/2025 $2,415.56
331039 3521 07/25/2025 $2,860.13
331040 2093 07/25/2025 $1,848.55
Advices
City of Victorville Council Payroll Report Page 3 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
Advices
331041 3961 07/25/2025 $1,868.50
331042 2019 07/25/2025 $2,656.49
331043 3753 07/25/2025 $4,815.92
331044 3915 07/25/2025 $4,420.63
331045 3917 07/25/2025 $2,213.22
331046 3744 07/25/2025 $3,103.94
331047 2606 07/25/2025 $2,472.41
331048 3660 07/25/2025 $1,930.83
331049 3914 07/25/2025 $2,384.63
331050 1635 07/25/2025 $4,325.27
331051 3327 07/25/2025 $2,563.50
331052 3752 07/25/2025 $2,199.93
331053 3912 07/25/2025 $1,715.48
331054 3727 07/25/2025 $2,740.24
331055 3911 07/25/2025 $2,032.03
331056 2618 07/25/2025 $2,519.03
331057 3845 07/25/2025 $1,911.58
331058 2619 07/25/2025 $2,530.53
331059 2491 07/25/2025 $2,443.33
331060 3916 07/25/2025 $2,551.03
331061 3889 07/25/2025 $1,953.52
331062 3045 07/25/2025 $2,798.16
331063 3755 07/25/2025 $2,211.59
331064 3608 07/25/2025 $4,959.40
331065 3758 07/25/2025 $4,132.17
331066 3817 07/25/2025 $2,301.16
331067 3953 07/25/2025 $1,454.34
331068 3362 07/25/2025 $2,603.59
331069 2297 07/25/2025 $2,275.65
331070 2232 07/25/2025 $3,007.39
331071 1957 07/25/2025 $3,100.86
331072 3809 07/25/2025 $2,244.85
331073 3085 07/25/2025 $2,206.59
331074 3246 07/25/2025 $3,709.82
331075 3714 07/25/2025 $2,428.78
331076 3742 07/25/2025 $2,187.18
331077 3863 07/25/2025 $2,358.43
331078 3879 07/25/2025 $2,293.99
331079 3846 07/25/2025 $3,874.53
331080 3502 07/25/2025 $2,781.70
331081 3987 07/25/2025 $2,816.54
331082 3697 07/25/2025 $5,681.66
331083 3868 07/25/2025 $3,353.67
331084 2102 07/25/2025 $3,515.94
331085 2233 07/25/2025 $2,781.29
331086 3997 07/25/2025 $3,067.09
City of Victorville Council Payroll Report Page 4 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
Advices
331087 3865 07/25/2025 $2,214.88
331088 2032 07/25/2025 $3,967.36
331089 3869 07/25/2025 $1,424.12
331090 3499 07/25/2025 $3,058.70
331091 3924 07/25/2025 $3,621.25
331092 3703 07/25/2025 $2,450.38
331093 2323 07/25/2025 $3,895.65
331094 3508 07/25/2025 $2,824.88
331095 3740 07/25/2025 $1,803.58
331096 2225 07/25/2025 $4,675.74
331097 3221 07/25/2025 $2,809.94
331098 1855 07/25/2025 $364.20
331099 3757 07/25/2025 $3,753.92
331100 2833 07/25/2025 $2,480.71
331101 3998 07/25/2025 $3,080.76
331102 3700 07/25/2025 $2,333.36
331103 1426 07/25/2025 $1,183.06
331104 2254 07/25/2025 $3,359.78
331105 3618 07/25/2025 $2,513.12
331106 3354 07/25/2025 $4,091.15
331107 3400 07/25/2025 $3,013.99
331108 3547 07/25/2025 $1,237.42
331109 3933 07/25/2025 $1,056.01
331110 3673 07/25/2025 $1,316.51
331111 3544 07/25/2025 $2,342.81
331112 2742 07/25/2025 $2,992.01
331113 3934 07/25/2025 $4,474.63
331114 3746 07/25/2025 $2,432.04
331115 3089 07/25/2025 $3,339.12
331116 3641 07/25/2025 $2,289.43
331117 3672 07/25/2025 $1,265.50
331118 3854 07/25/2025 $2,469.85
331119 3634 07/25/2025 $2,817.08
331120 3805 07/25/2025 $2,551.49
331121 2249 07/25/2025 $5,308.22
331122 3650 07/25/2025 $2,012.86
331123 3938 07/25/2025 $1,005.34
331124 3576 07/25/2025 $1,819.53
331125 3876 07/25/2025 $4,160.47
331126 3663 07/25/2025 $1,943.67
331127 3541 07/25/2025 $2,714.07
331128 2499 07/25/2025 $3,554.79
331129 3379 07/25/2025 $2,825.43
331130 3694 07/25/2025 $2,397.57
331131 4004 07/25/2025 $613.28
331132 3737 07/25/2025 $3,754.29
City of Victorville Council Payroll Report Page 5 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
Advices
331133 2105 07/25/2025 $5,216.33
331134 3474 07/25/2025 $2,397.24
331135 2515 07/25/2025 $3,347.45
331136 3636 07/25/2025 $2,889.05
331137 2679 07/25/2025 $3,436.39
331138 3490 07/25/2025 $3,788.72
331139 3475 07/25/2025 $2,520.31
331140 2181 07/25/2025 $3,703.05
331141 3735 07/25/2025 $4,506.93
331142 3880 07/25/2025 $1,296.13
331143 3542 07/25/2025 $4,343.07
331144 3731 07/25/2025 $2,405.35
331145 1955 07/25/2025 $3,208.58
331146 3943 07/25/2025 $2,255.82
331147 3719 07/25/2025 $2,759.40
331148 1632 07/25/2025 $2,610.08
331149 3941 07/25/2025 $972.57
331150 3736 07/25/2025 $3,086.16
331151 3692 07/25/2025 $2,738.97
331152 3147 07/25/2025 $3,457.25
331153 3881 07/25/2025 $1,265.50
331154 3732 07/25/2025 $2,897.44
331155 3944 07/25/2025 $1,237.41
331156 3148 07/25/2025 $2,917.35
331157 3808 07/25/2025 $3,303.12
331158 3195 07/25/2025 $2,256.05
331159 3884 07/25/2025 $1,265.50
331160 4005 07/25/2025 $674.07
331161 3353 07/25/2025 $3,457.21
331162 3626 07/25/2025 $4,207.56
331163 3602 07/25/2025 $2,932.14
331164 3112 07/25/2025 $2,080.80
331165 3185 07/25/2025 $2,850.65
331166 2605 07/25/2025 $2,421.42
331167 3505 07/25/2025 $5,392.35
331168 2377 07/25/2025 $2,926.43
331169 2259 07/25/2025 $2,596.44
331170 3637 07/25/2025 $2,999.01
331171 3628 07/25/2025 $2,867.27
331172 3068 07/25/2025 $2,294.34
331173 3702 07/25/2025 $2,382.65
331174 3633 07/25/2025 $3,128.28
331175 3129 07/25/2025 $3,670.77
331176 3816 07/25/2025 $3,056.65
331177 1998 07/25/2025 $1,185.16
331178 3543 07/25/2025 $2,368.21
City of Victorville Council Payroll Report Page 6 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
Advices
331179 3303 07/25/2025 $4,245.92
331180 3802 07/25/2025 $2,717.02
331181 3558 07/25/2025 $3,065.25
331182 1655 07/25/2025 $3,499.29
331183 1776 07/25/2025 $3,254.26
331184 2600 07/25/2025 $3,055.42
331185 2655 07/25/2025 $1,744.56
331186 3393 07/25/2025 $2,345.08
331187 3749 07/25/2025 $2,298.58
331188 2522 07/25/2025 $2,737.03
331189 2339 07/25/2025 $2,442.52
331190 3878 07/25/2025 $3,607.47
331191 1503 07/25/2025 $3,039.76
331192 2505 07/25/2025 $3,819.61
331193 1970 07/25/2025 $2,366.03
331194 3113 07/25/2025 $2,040.70
331195 1520 07/25/2025 $2,221.30
331196 3273 07/25/2025 $2,940.17
331197 1497 07/25/2025 $3,524.55
331198 3537 07/25/2025 $2,906.34
331199 2192 07/25/2025 $1,933.55
331200 2540 07/25/2025 $5,131.05
331201 3513 07/25/2025 $2,582.86
331202 3685 07/25/2025 $2,045.65
331203 2034 07/25/2025 $2,529.77
331204 3380 07/25/2025 $2,377.51
331205 3792 07/25/2025 $1,682.50
331206 3871 07/25/2025 $2,330.03
331207 3852 07/25/2025 $1,896.74
331208 3051 07/25/2025 $2,750.84
331209 1750 07/25/2025 $2,636.96
331210 2770 07/25/2025 $2,013.96
331211 2228 07/25/2025 $3,383.89
331212 3827 07/25/2025 $3,727.10
331213 3726 07/25/2025 $2,046.09
331214 3748 07/25/2025 $2,458.91
331215 3101 07/25/2025 $2,696.44
331216 3335 07/25/2025 $2,449.14
331217 3284 07/25/2025 $2,627.50
331218 2312 07/25/2025 $2,362.26
331219 3621 07/25/2025 $2,124.58
331220 3510 07/25/2025 $2,572.78
331221 2248 07/25/2025 $2,095.76
331222 3622 07/25/2025 $1,908.54
331223 3788 07/25/2025 $1,860.44
331224 2189 07/25/2025 $2,993.72
City of Victorville Council Payroll Report Page 7 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
Advices
331225 3560 07/25/2025 $2,003.53
331226 3509 07/25/2025 $2,222.52
331227 1121 07/25/2025 $2,676.08
331228 3968 07/25/2025 $2,150.20
331229 3149 07/25/2025 $3,938.17
331230 1865 07/25/2025 $2,310.60
331231 3479 07/25/2025 $2,181.71
331232 1723 07/25/2025 $2,105.69
331233 3296 07/25/2025 $2,159.63
331234 3707 07/25/2025 $2,119.02
331235 3572 07/25/2025 $2,109.44
331236 2531 07/25/2025 $3,285.90
331237 1513 07/25/2025 $3,137.71
331238 3283 07/25/2025 $3,567.89
331239 2118 07/25/2025 $1,302.08
331240 3387 07/25/2025 $2,664.47
331241 3330 07/25/2025 $2,661.00
331242 2681 07/25/2025 $4,241.86
331243 3988 07/25/2025 $3,903.40
331244 1612 07/25/2025 $1,860.40
331245 3610 07/25/2025 $2,032.13
331246 3277 07/25/2025 $2,202.67
331247 3287 07/25/2025 $2,241.08
331248 3037 07/25/2025 $3,015.78
331249 1449 07/25/2025 $3,325.80
331250 2111 07/25/2025 $2,530.10
331251 2677 07/25/2025 $5,998.61
331252 3984 07/25/2025 $3,234.44
331253 3688 07/25/2025 $1,913.64
331254 3341 07/25/2025 $2,198.25
331255 3970 07/25/2025 $663.28
331256 2383 07/25/2025 $2,078.65
331257 3687 07/25/2025 $1,682.51
331258 3130 07/25/2025 $2,411.55
331259 2489 07/25/2025 $1,764.44
331260 3733 07/25/2025 $1,925.83
331261 3361 07/25/2025 $2,680.37
331262 3285 07/25/2025 $2,626.85
331263 1529 07/25/2025 $2,047.99
331264 3624 07/25/2025 $2,624.54
331265 3139 07/25/2025 $1,953.08
331266 3099 07/25/2025 $2,594.56
331267 3994 07/25/2025 $2,045.59
331268 3346 07/25/2025 $2,257.41
331269 3536 07/25/2025 $3,065.47
331270 3722 07/25/2025 $2,127.80
City of Victorville Council Payroll Report Page 8 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
Advices
331271 1254 07/25/2025 $2,123.14
331272 3187 07/25/2025 $2,371.59
331273 3804 07/25/2025 $2,737.77
331274 2368 07/25/2025 $2,183.44
331275 3192 07/25/2025 $2,221.31
331276 3100 07/25/2025 $3,383.94
331277 3796 07/25/2025 $1,678.14
331278 1338 07/25/2025 $4,281.22
331279 2229 07/25/2025 $2,014.81
331280 4001 07/25/2025 $4,061.03
331281 1049 07/25/2025 $2,489.84
331282 3586 07/25/2025 $2,285.00
331283 1506 07/25/2025 $2,063.75
331284 3004 07/25/2025 $2,452.45
331285 3794 07/25/2025 $1,821.12
331286 2798 07/25/2025 $2,456.03
331287 3265 07/25/2025 $2,136.25
331288 1932 07/25/2025 $2,160.38
331289 3279 07/25/2025 $2,499.76
331290 2460 07/25/2025 $2,325.36
331291 3874 07/25/2025 $2,437.07
331292 3671 07/25/2025 $1,711.49
331293 2732 07/25/2025 $1,926.23
331294 3823 07/25/2025 $2,086.15
331295 3338 07/25/2025 $1,800.20
331296 2552 07/25/2025 $2,404.70
331297 2476 07/25/2025 $4,049.48
331298 2279 07/25/2025 $2,615.01
331299 3515 07/25/2025 $5,886.71
331300 3092 07/25/2025 $2,861.76
331301 3836 07/25/2025 $2,262.00
331302 3138 07/25/2025 $3,354.44
331303 3512 07/25/2025 $2,524.35
331304 3146 07/25/2025 $3,389.59
331305 2590 07/25/2025 $2,628.46
331306 2748 07/25/2025 $2,154.32
331307 3709 07/25/2025 $3,790.55
331308 2669 07/25/2025 $3,682.45
331309 2623 07/25/2025 $2,140.37
331310 2637 07/25/2025 $2,420.70
331311 3972 07/25/2025 $5,168.99
331312 2638 07/25/2025 $3,049.96
331313 3803 07/25/2025 $2,350.56
331314 3109 07/25/2025 $3,013.81
331315 2671 07/25/2025 $3,073.89
331316 2593 07/25/2025 $2,856.38
City of Victorville Council Payroll Report Page 9 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
Advices
331317 3328 07/25/2025 $2,675.63
331318 3461 07/25/2025 $2,065.37
331319 2626 07/25/2025 $2,087.30
331320 3937 07/25/2025 $2,222.37
331321 3038 07/25/2025 $2,765.90
331322 3052 07/25/2025 $2,125.75
331323 2290 07/25/2025 $2,097.58
331324 3716 07/25/2025 $2,720.87
331325 3110 07/25/2025 $4,612.03
331326 2641 07/25/2025 $2,069.43
331327 2612 07/25/2025 $2,889.73
331328 2642 07/25/2025 $2,592.09
331329 3705 07/25/2025 $2,160.89
331330 3331 07/25/2025 $1,984.61
331331 2674 07/25/2025 $2,991.80
331332 3231 07/25/2025 $2,517.40
331333 3228 07/25/2025 $2,839.33
331334 2628 07/25/2025 $2,745.62
331335 2630 07/25/2025 $4,157.35
331336 3182 07/25/2025 $2,888.46
331337 2599 07/25/2025 $3,365.84
331338 2683 07/25/2025 $2,644.82
331339 2753 07/25/2025 $2,477.01
331340 2610 07/25/2025 $3,144.17
331341 3323 07/25/2025 $2,488.86
331342 1389 07/25/2025 $2,657.85
331343 2808 07/25/2025 $2,636.82
331344 2646 07/25/2025 $3,648.99
331345 3617 07/25/2025 $3,481.24
331346 2524 07/25/2025 $3,377.43
331347 2686 07/25/2025 $2,774.71
331348 3942 07/25/2025 $2,074.06
331349 3951 07/25/2025 $1,693.31
331350 2193 07/25/2025 $2,351.06
331351 3322 07/25/2025 $853.69
331352 3629 07/25/2025 $2,938.52
331353 3230 07/25/2025 $4,606.56
331354 2038 07/25/2025 $1,807.41
331355 3985 07/25/2025 $1,977.23
331356 2678 07/25/2025 $4,290.54
331357 3240 07/25/2025 $2,626.31
331358 3743 07/25/2025 $2,011.86
331359 3215 07/25/2025 $2,922.11
331360 3140 07/25/2025 $2,670.60
331361 3035 07/25/2025 $840.67
331362 3340 07/25/2025 $1,230.19
City of Victorville Council Payroll Report Page 10 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
Advices
331363 3651 07/25/2025 $2,491.50
331364 3769 07/25/2025 $434.91
331365 3299 07/25/2025 $2,083.78
331366 3765 07/25/2025 $669.59
331367 1853 07/25/2025 $3,048.02
331368 3729 07/25/2025 $1,831.40
331369 2343 07/25/2025 $1,636.38
331370 3959 07/25/2025 $1,355.56
331371 3821 07/25/2025 $1,244.44
331372 3497 07/25/2025 $1,872.91
331373 3983 07/25/2025 $506.76
331374 3105 07/25/2025 $1,922.85
331375 3890 07/25/2025 $876.95
331376 3579 07/25/2025 $868.35
331377 3386 07/25/2025 $2,782.37
331378 3191 07/25/2025 $2,427.00
331379 3931 07/25/2025 $2,053.78
331380 3922 07/25/2025 $1,729.30
331381 2488 07/25/2025 $913.10
331382 3496 07/25/2025 $1,334.69
331383 3778 07/25/2025 $753.46
331384 3482 07/25/2025 $2,041.93
331385 3611 07/25/2025 $1,730.54
331386 3724 07/25/2025 $1,237.42
331387 3982 07/25/2025 $1,050.05
331388 3011 07/25/2025 $2,600.98
331389 3580 07/25/2025 $1,884.56
331390 3905 07/25/2025 $521.07
331391 3939 07/25/2025 $642.65
331392 3873 07/25/2025 $2,476.41
331393 3270 07/25/2025 $2,088.70
331394 4000 07/25/2025 $2,242.33
331395 3263 07/25/2025 $2,050.55
331396 3795 07/25/2025 $2,152.20
331397 3252 07/25/2025 $2,814.42
331398 3295 07/25/2025 $2,336.69
331399 3257 07/25/2025 $2,588.53
331400 3184 07/25/2025 $4,140.69
331401 3070 07/25/2025 $2,256.92
331402 3657 07/25/2025 $776.58
331403 3902 07/25/2025 $430.81
331404 3689 07/25/2025 $1,850.12
331405 3898 07/25/2025 $426.70
331406 3288 07/25/2025 $1,958.33
331407 1866 07/25/2025 $3,076.85
331408 3774 07/25/2025 $406.19
City of Victorville Council Payroll Report Page 11 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
Advices
331409 3791 07/25/2025 $1,251.46
331410 3664 07/25/2025 $1,030.62
331411 3950 07/25/2025 $3,463.90
331412 3936 07/25/2025 $1,084.00
331413 3772 07/25/2025 $695.96
331414 3766 07/25/2025 $800.19
331415 3822 07/25/2025 $1,251.46
331416 1282 07/25/2025 $2,485.85
331417 3481 07/25/2025 $2,086.06
331418 2379 07/25/2025 $2,090.46
331419 3655 07/25/2025 $1,736.10
331420 3813 07/25/2025 $872.20
331421 3980 07/25/2025 $767.90
331422 3656 07/25/2025 $972.69
331423 3892 07/25/2025 $802.95
331424 3789 07/25/2025 $4,589.80
331425 3793 07/25/2025 $2,069.70
331426 3775 07/25/2025 $882.02
331427 2478 07/25/2025 $1,013.10
331428 3974 07/25/2025 $806.85
331429 3919 07/25/2025 $894.02
331430 3882 07/25/2025 $1,251.46
331431 1287 07/25/2025 $3,374.17
331432 3477 07/25/2025 $583.10
331433 3973 07/25/2025 $2,152.82
331434 3969 07/25/2025 $1,237.42
331435 3667 07/25/2025 $843.33
331436 2711 07/25/2025 $1,836.76
331437 3900 07/25/2025 $658.53
331438 3798 07/25/2025 $1,251.46
331439 3258 07/25/2025 $2,022.17
331440 3259 07/25/2025 $1,736.35
331441 3573 07/25/2025 $1,892.26
331442 3507 07/25/2025 $2,567.89
331443 3790 07/25/2025 $1,304.46
331444 3903 07/25/2025 $724.70
331445 3531 07/25/2025 $3,733.05
331446 3986 07/25/2025 $1,072.87
331447 3897 07/25/2025 $402.09
331448 3814 07/25/2025 $819.63
331449 3665 07/25/2025 $234.39
331450 3639 07/25/2025 $1,947.57
331451 3895 07/25/2025 $562.11
331452 3587 07/25/2025 $883.95
331453 3901 07/25/2025 $365.16
331454 3029 07/25/2025 $2,488.44
City of Victorville Council Payroll Report Page 12 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
Advices
331455 3190 07/25/2025 $3,466.85
331456 1959 07/25/2025 $3,416.36
331457 3250 07/25/2025 $1,941.64
331458 3824 07/25/2025 $1,251.46
331459 3812 07/25/2025 $656.42
331460 3658 07/25/2025 $644.75
331461 3609 07/25/2025 $1,700.95
331462 3770 07/25/2025 $735.49
331463 3492 07/25/2025 $586.92
331464 3866 07/25/2025 $1,147.42
331465 3910 07/25/2025 $1,186.65
331466 3725 07/25/2025 $1,324.96
331467 3647 07/25/2025 $205.14
331468 3566 07/25/2025 $699.55
331469 3891 07/25/2025 $923.67
331470 3777 07/25/2025 $356.96
331471 3511 07/25/2025 $2,458.46
331472 3867 07/25/2025 $2,114.54
331473 3368 07/25/2025 $2,189.76
331474 1767 07/25/2025 $2,966.36
331475 3627 07/25/2025 $3,250.69
331476 2006 07/25/2025 $1,532.02
331477 1533 07/25/2025 $2,455.09
331478 3761 07/25/2025 $3,303.38
331479 2684 07/25/2025 $1,435.09
331480 3923 07/25/2025 $1,599.99
331481 3967 07/25/2025 $1,771.88
331482 3079 07/25/2025 $1,663.65
331483 1966 07/25/2025 $3,466.40
331484 3844 07/25/2025 $1,966.57
331485 3388 07/25/2025 $2,809.19
331486 2355 07/25/2025 $2,516.45
331487 3696 07/25/2025 $2,936.48
331488 3500 07/25/2025 $4,026.44
331489 3620 07/25/2025 $2,153.22
331490 3654 07/25/2025 $1,926.77
331491 2039 07/25/2025 $2,003.97
331492 3838 07/25/2025 $2,273.25
331493 3281 07/25/2025 $2,332.21
331494 3550 07/25/2025 $3,021.57
331495 3348 07/25/2025 $1,982.80
331496 3862 07/25/2025 $1,563.37
331497 3807 07/25/2025 $2,142.57
331498 3081 07/25/2025 $1,376.65
331499 3523 07/25/2025 $5,282.18
331500 3271 07/25/2025 $2,093.62
City of Victorville Council Payroll Report Page 13 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
Advices
331501 2027 07/25/2025 $1,328.89
331502 2330 07/25/2025 $3,539.02
331503 2795 07/25/2025 $1,186.14
331504 3888 07/25/2025 $2,196.40
331505 3989 07/25/2025 $3,499.10
331506 3437 07/25/2025 $2,425.09
331507 3421 07/25/2025 $8,455.45
331508 3439 07/25/2025 $2,955.80
331509 3440 07/25/2025 $5,008.37
331510 3441 07/25/2025 $4,877.73
331511 3473 07/25/2025 $4,139.52
331512 3820 07/25/2025 $2,746.03
331513 3406 07/25/2025 $1,628.94
331514 3992 07/25/2025 $2,296.24
331515 3422 07/25/2025 $3,599.59
331516 3442 07/25/2025 $3,782.12
331517 3433 07/25/2025 $4,269.09
331518 3424 07/25/2025 $4,531.86
331519 3414 07/25/2025 $4,350.11
331520 3704 07/25/2025 $2,020.64
331521 3734 07/25/2025 $5,649.76
331522 3832 07/25/2025 $5,053.39
331523 3799 07/25/2025 $2,170.11
331524 3886 07/25/2025 $5,236.69
331525 3443 07/25/2025 $3,883.99
331526 3600 07/25/2025 $6,621.16
331527 3711 07/25/2025 $5,641.76
331528 3928 07/25/2025 $4,496.58
331529 3715 07/25/2025 $4,317.71
331530 3444 07/25/2025 $2,530.74
331531 3583 07/25/2025 $7,303.17
331532 3952 07/25/2025 $1,611.73
331533 3594 07/25/2025 $6,532.23
331534 3409 07/25/2025 $3,065.62
331535 3993 07/25/2025 $2,979.51
331536 3856 07/25/2025 $1,621.85
331537 3426 07/25/2025 $9,377.21
331538 3860 07/25/2025 $1,812.11
331539 3642 07/25/2025 $2,437.80
331540 3996 07/25/2025 $2,151.54
331541 3584 07/25/2025 $3,236.46
331542 3538 07/25/2025 $2,261.25
331543 3410 07/25/2025 $3,344.49
331544 3828 07/25/2025 $7,171.58
331545 3447 07/25/2025 $2,858.73
331546 3427 07/25/2025 $6,690.44
City of Victorville Council Payroll Report Page 14 of 16 07/25/2025 Check Number Employee ID Check Date Total Net
Advices
331547 3411 07/25/2025 $9,630.17
331548 3448 07/25/2025 $2,332.83
331549 3833 07/25/2025 $5,493.90
331550 3518 07/25/2025 $1,487.16
331551 3449 07/25/2025 $3,119.55
331552 3428 07/25/2025 $4,989.73
331553 3858 07/25/2025 $2,835.12
331554 3429 07/25/2025 $3,327.10
331555 3451 07/25/2025 $3,554.27
331556 3595 07/25/2025 $5,135.54
331557 3430 07/25/2025 $2,917.83
331558 3452 07/25/2025 $5,211.68
331559 3417 07/25/2025 $6,499.87
331560 3431 07/25/2025 $4,838.42
331561 3242 07/25/2025 $3,102.28
331562 3857 07/25/2025 $1,802.25
331563 3419 07/25/2025 $5,399.40
331564 3991 07/25/2025 $2,176.83
331565 3524 07/25/2025 $4,663.33
331566 3412 07/25/2025 $5,058.08
331567 3829 07/25/2025 $2,160.73
331568 3420 07/25/2025 $3,919.13
331569 3921 07/25/2025 $4,105.27
331570 3435 07/25/2025 $3,077.82
331571 3800 07/25/2025 $2,441.78
331572 3432 07/25/2025 $3,848.25
331573 3408 07/25/2025 $2,448.83
331574 3456 07/25/2025 $5,759.21
331575 3859 07/25/2025 $2,790.50
331576 3947 07/25/2025 $1,860.37
331577 3763 07/25/2025 $4,017.56
331578 3591 07/25/2025 $1,804.59
331579 3392 07/25/2025 $4,288.55
331580 3855 07/25/2025 $1,940.42
331581 3831 07/25/2025 $3,672.40
331582 3434 07/25/2025 $4,645.51
331583 3971 07/25/2025 $1,207.42
331584 3970 07/25/2025 $663.28
331585 3874 07/25/2025 $193.00
331589 3933 07/30/2025 $160.91
Advices Total 1,564,442.06
City of Victorville Council Payroll Report Page 15 of 16 07/25/2025 Check Date Total Gross
IRS 07/14/2025 $6,770.94
IRS 07/17/2025 $4,675.52
IRS 07/22/2025 $91.98
IRS 07/25/2025 $258,434.33
State Taxes 07/14/2025 $1,867.41
State Taxes 07/18/2025 $1,067.34
State Taxes 07/25/2025 $74,070.88
CASDU 07/25/2025 $7,565.45
Deferred Comp (457) 07/14/2025 $55.12
Deferred Comp (457) 07/15/2025 $14,600.00
Deferred Comp (457) 07/18/2025 $30.57
Deferred Comp (457) 07/23/2025 $36.17
Deferred Comp (457) 07/28/2025 $92,470.20
Deferred Comp (401a) 07/25/2025 $333.92
PERS 08/13/2025 $390,553.61
Confidential Garnishment 07/24/2025 $423.00
VV Firefighter's Union 07/24/2025 $6,820.00
Electronic Vendor Payments Total 859,866.44
Vendor
Electronic Vendor Payments
City of Victorville Council Payroll Report Page 16 of 16 07/25/2025 Item Number: 3
City Council / Board of Directors
Consent Calendar
Meeting of: October 21, 2025
Submitted By:
Carmen Cun, Finance Director / City Treasurer
Subject:
Commercial Demand Schedule No. 06
Recommendation:
That the City Council and Board of Directors ratify Commercial Demand Schedule No. 06 in the amount of $15,708,591.35, covering Electronic Fund Transfers No. 345944 through 346093 and Warrant No. 801066 through 801244 for 09/04/2025 through 09/17/2025, per the adopted budget for Fiscal Year 2025-2026 for the period covering July 1, 2025 through June 30, 2026.
Fiscal Impact:
The total fiscal impact for FY25-26 in the amount of $15,708,591.35 is authorized with this action. The attached report details the total funds paid to vendors.
Background:
Pursuant to the City’s Municipal Code (2.24.080) the attached demands were presented by the departments, audited by the Finance Department and subsequent warrants/wire transfers were issued. All were found to be in conformity to City policies and procedures and funds were budgeted or available to pay said demands. A list of commercial warrants and wire transfers is now being presented to Council for approval.
Prepared By:
Cecilia Alonzo, Senior Account Clerk
Attachments: A. Commercial Demand Schedule No. 06 Check Register Summary
ATTACHMENT A:
Commercial Demand Schedule No. 06 Check Register Summary
CITY OF VICTORVILLE
AP CHECK RECONCILIATION REGISTER
Report generated: 09/18/2025 07:41
User: calonzo
Program ID: apchkrcn
FOR CASH ACCOUNT: 000 11100 FOR: Uncleared CHECK # CHECK DATE TYPE VENDOR NAME UNCLEARED CLEARED BATCH CLEAR DATE 345944 09/10/2025 EFT 008243 4IMPRINT, INC 157.02 345945 09/10/2025 EFT 010537 ACCO ENGINEERED SYSTEMS, 788.90 345946 09/10/2025 EFT 014856 AGRI-CON HYDRAULICS 1,160.57 345947 09/10/2025 EFT 018995 AIR EXCHANGE, INC. 1,035.39 345948 09/10/2025 EFT 023793 CALIFORNIA WIND MEMBER, L 143,055.70 345949 09/10/2025 EFT 000165 ANIMAL EMERGENCY CLINIC 392.96 345950 09/10/2025 EFT 022271 ASHTON, STEVE 973.56 345951 09/10/2025 EFT 000205 ATLAS COPCO USA HOLDINGS 5,771.71 345952 09/10/2025 EFT 010862 BABB, JORDAN 455.00 345953 09/10/2025 EFT 000297 BECK OIL, INC. 47,274.18 345954 09/10/2025 EFT 019571 MJ AUTO GLASS INC. 808.16 345955 09/10/2025 EFT 015877 BOOT BARN, INC. 6,126.33 345956 09/10/2025 EFT 010986 BRAUN BLAISING SMITH WYNN 5,512.79 345957 09/10/2025 EFT 014671 BUREAU OF RECLAMATION 397.03 345958 09/10/2025 EFT 003245 CALIFORNIA DEPARTMENT OF 334.00 345959 09/10/2025 EFT 022161 CALIFORNIA PPE RECON, INC 4,594.00 345960 09/10/2025 EFT 002720 CALIFORNIA TOOL & WELDING 2,773.50 345961 09/10/2025 EFT 016335 CHARTER COMMUNICATION HOL 20,907.82 345962 09/10/2025 EFT 015486 CONSOLIDATED ELECTRICAL D 8,717.87 345963 09/10/2025 EFT 023070 C. WELLS PIPELINE MATERIA 15,974.72 345964 09/10/2025 EFT 022345 DIAMOND ENVIRONMENTAL SER 337.06 345965 09/10/2025 EFT 005295 DOKKEN ENGINEERING 5,785.32 345966 09/10/2025 EFT 023035 DOORNBOS, STEPHANIE 1,741.67 345967 09/10/2025 EFT 000875 ENDURA STEEL, INC. 94.33 345968 09/10/2025 EFT 023177 ESTRADA, MIGUEL A. 17,850.00 345969 09/10/2025 EFT 015760 FASTENAL COMPANY 1,117.28 345970 09/10/2025 EFT 020330 FENAGH, LLC 12,250.00 345971 09/10/2025 EFT 017560 FERGUSON ENTERPRISES, LLC 688.21 345972 09/10/2025 EFT 016767 KALMIKOV ENTERPRISES, INC 349.56 345973 09/10/2025 EFT 018275 FRANZ BOLOWICH D.O., INC. 1,625.00 345974 09/10/2025 EFT 016134 FRONTIER COMMUNICATIONS C 7,639.84 345975 09/10/2025 EFT 022788 GANNETT MEDIA CORP 467.66 345976 09/10/2025 EFT 001740 G.A. OSBORNE PIPE-SUPPLY 222.55 345977 09/10/2025 EFT 001063 GOODYEAR TIRE & RUBBER CO 696.48 345978 09/10/2025 EFT 020948 HARPER, JAMES JR 465.00 345979 09/10/2025 EFT 018938 HARRIS & ASSOCIATES, INC. 1,922.50 345980 09/10/2025 EFT 000278 HI DESERT ALARM 65.00 345981 09/10/2025 EFT 008848 HI DESERT FIRE PROTECTION 606.38 345982 09/10/2025 EFT 018949 HILL, DARREN 249.20 345983 09/10/2025 EFT 021594 HERITAGE LANDSCAPE SUPPLY 7,707.20 345984 09/10/2025 EFT 024922 INFOSEND, INC 38,107.60 345985 09/10/2025 EFT 022001 KERN RIVER GAS TRANSMISSI 4,364.65 345986 09/10/2025 EFT 018875 KONICA MINOLTA BUSINESS S 8,813.58 345987 09/10/2025 EFT 015804 MISSION AMBULANCE, INC. 140,477.00 345988 09/10/2025 EFT 019967 MOJAVE AUTO COLLISION 560.22 345989 09/10/2025 EFT 013165 PETE'S ROAD SERVICE 11,729.16 345990 09/10/2025 EFT 001886 PRUDENTIAL OVERALL SUPPLY 1,720.97 345991 09/10/2025 EFT 018240 QSI 2011, INC. 9,041.10 345992 09/10/2025 EFT 018886 RDO EQUIPMENT CO. 111,935.01 345993 09/10/2025 EFT 024930 REFRIGERATION SUPPLIES DI 129.94 345994 09/10/2025 EFT 023351 RENEWELL FLEET SERVICE LL 57.01 345995 09/10/2025 EFT 002037 SAN BERNARDINO COUNTY 6,107,827.00
CITY OF VICTORVILLE
AP CHECK RECONCILIATION REGISTER
Report generated: 09/18/2025 07:41
User: calonzo
Program ID: apchkrcn
FOR CASH ACCOUNT: 000 11100 FOR: Uncleared CHECK # CHECK DATE TYPE VENDOR NAME UNCLEARED CLEARED BATCH CLEAR DATE 345996 09/10/2025 EFT 015670 SCORPION FIRE PROTECTION, 7,087.50 345998 09/10/2025 EFT 008057 SELECTRON TECHNOLOGIES, I 38,805.37 345999 09/10/2025 EFT 024056 SHAMSROUF, KASSANDRA 490.00 346000 09/10/2025 EFT 005101 MACDONALD, ROBERT S. 400.08 346001 09/10/2025 EFT 010553 SPOK, INC. 13.74 346002 09/10/2025 EFT 022247 SYMBA CENTER 225,572.53 346003 09/10/2025 EFT 023553 HARMALA, ROBERT 6,500.00 346004 09/10/2025 EFT 017269 TOWN & COUNTRY TIRE INC 15.00 346005 09/10/2025 EFT 002419 UNDERGROUND SERVICE ALERT 2,359.00 346006 09/10/2025 EFT 014536 UNITED SITE SERVICES OF C 959.28 346007 09/10/2025 EFT 015004 U.S. DEPARTMENT OF ENERGY 7,384.81 346008 09/10/2025 EFT 015079 VERIZON WIRELESS SERVICES 1,175.00 346009 09/10/2025 EFT 008430 CALMAT COMPANY 2,743.31 346010 09/10/2025 EFT 002498 VICTOR VALLEY WASTEWATER 2,807.40 346011 09/10/2025 EFT 002554 WAXIE'S ENTERPRISES, LLC, 21,711.56 346012 09/10/2025 EFT 021844 WILLDAN FINANCIAL SERVICE 401.68 346013 09/17/2025 EFT 016204 4LEAF, INC. 1,535.04 346014 09/17/2025 EFT 010537 ACCO ENGINEERED SYSTEMS, 925.87 346015 09/17/2025 EFT 019621 AGA ENGINEERS, INC. 25,215.00 346016 09/17/2025 EFT 006716 AIRGAS USA, LLC 46.08 346017 09/17/2025 EFT 019363 ALL PROPEST CONTROL SERVI 70.00 346018 09/17/2025 EFT 023793 CALIFORNIA WIND MEMBER, L 121,680.00 346019 09/17/2025 EFT 014084 BAUER COMPRESSORS, INC 19,999.13 346020 09/17/2025 EFT 000297 BECK OIL, INC. 12,168.28 346021 09/17/2025 EFT 012308 ROADPOST USA ,INC. 355.62 346022 09/17/2025 EFT 015877 BOOT BARN, INC. 2,605.91 346023 09/17/2025 EFT 024102 BURRTEC WASTE INDUSTRIES, 1,440,374.00 346024 09/17/2025 EFT 024102 BURRTEC WASTE INDUSTRIES, 3,485.74 346025 09/17/2025 EFT 022696 CALIFORNIA DIESEL COMPLIA 875.00 346026 09/17/2025 EFT 022161 CALIFORNIA PPE RECON, INC 7,896.50 346028 09/17/2025 EFT 001162 CAZCOM, INC. 380.00 346029 09/17/2025 EFT 027067 COMPASS PEST MANAGEMENT I 122.00 346030 09/17/2025 EFT 015486 CONSOLIDATED ELECTRICAL D 2,414.96 346031 09/17/2025 EFT 000677 CRAFCO, INC. 12,684.38 346032 09/17/2025 EFT 023070 C. WELLS PIPELINE MATERIA 1,870.50 346033 09/17/2025 EFT 006348 DAILY JOURNAL CORPORATION 474.26 346034 09/17/2025 EFT 012505 DESERT ENVIRONMENTAL SERV 3,075.00 346035 09/17/2025 EFT 022345 DIAMOND ENVIRONMENTAL SER 160.24 346036 09/17/2025 EFT 021662 ESO SOLUTIONS, INC. 5,383.00 346038 09/17/2025 EFT 015760 FASTENAL COMPANY 462.84 346039 09/17/2025 EFT 017560 FERGUSON ENTERPRISES, LLC 1,180.37 346040 09/17/2025 EFT 017560 FERGUSON WATERWORKS 66,487.58 346041 09/17/2025 EFT 005127 FLIGHT LIGHT, INC. 375.38 346042 09/17/2025 EFT 016134 FRONTIER COMMUNICATIONS C 453.27 346043 09/17/2025 EFT 001015 GALL'S INC. 106.58 346044 09/17/2025 EFT 022788 GANNETT MEDIA CORP 1,592.12 346045 09/17/2025 EFT 001740 G.A. OSBORNE PIPE-SUPPLY 1,189.37 346046 09/17/2025 EFT 001063 GOODYEAR TIRE & RUBBER CO 1,953.51 346047 09/17/2025 EFT 001076 GRAINGER 341.36 346048 09/17/2025 EFT 006269 GREEN, DE BORTNOWSKY, LLP 97,316.43 346049 09/17/2025 EFT 021166 HARKEY, DAWN MARIE 150.00 346050 09/17/2025 EFT 025408 THE HARTFORD - PRIORITY A 1,067.70
CITY OF VICTORVILLE
AP CHECK RECONCILIATION REGISTER
Report generated: 09/18/2025 07:41
User: calonzo
Program ID: apchkrcn
FOR CASH ACCOUNT: 000 11100 FOR: Uncleared CHECK # CHECK DATE TYPE VENDOR NAME UNCLEARED CLEARED BATCH CLEAR DATE 346051 09/17/2025 EFT 017752 HATTRIX INC. 465.00 346052 09/17/2025 EFT 001172 JORDAN, RICHARD 343.00 346053 09/17/2025 EFT 028225 HESPERIA OUTDOOR POWER EQ 466.43 346054 09/17/2025 EFT 001206 HITT PLUMBING INC. 2,315.00 346055 09/17/2025 EFT 010777 ICONIX WATERWORKS (US) IN 2,282.38 346056 09/17/2025 EFT 021594 HERITAGE LANDSCAPE SUPPLY 422.18 346057 09/17/2025 EFT 024922 INFOSEND, INC 2,593.81 346058 09/17/2025 EFT 018875 KONICA MINOLTA BUSINESS S 6,759.48 346059 09/17/2025 EFT 000226 LARRY WALKER ASSOCIATES, 18,588.00 346060 09/17/2025 EFT 022659 LIGHTNING STEP TECHNOLOGI 4,300.00 346061 09/17/2025 EFT 005948 LUBRICATION ENGINEERS, IN 1,258.78 346062 09/17/2025 EFT 014157 MERRIMAC ENERGY GROUP 23,309.61 346063 09/17/2025 EFT 002727 VASQUEZ, LINDA J. 316.76 346064 09/17/2025 EFT 019967 MOJAVE AUTO COLLISION 8,650.02 346065 09/17/2025 EFT 017743 PULICE, SAMUEL A. 375.82 346066 09/17/2025 EFT 008568 NBS GOVERNMENT FINANCE GR 4,652.50 346067 09/17/2025 EFT 018223 NEW RESOURCES GROUP, INC. 1,337.28 346068 09/17/2025 EFT 028462 NINYO & MOORE GEOTECHNICA 28,783.38 346069 09/17/2025 EFT 009644 NORTHERN SAFETY COMPANY I 236.53 346070 09/17/2025 EFT 018621 NTT AMERICA SOLUTIONS, IN 8,954.40 346071 09/17/2025 EFT 013165 PETE'S ROAD SERVICE 2,536.08 346072 09/17/2025 EFT 001886 PRUDENTIAL OVERALL SUPPLY 690.70 346073 09/17/2025 EFT 018886 RDO EQUIPMENT CO. 437.49 346074 09/17/2025 EFT 024930 REFRIGERATION SUPPLIES DI 1,336.78 346075 09/17/2025 EFT 023351 RENEWELL FLEET SERVICE LL 490.22 346076 09/17/2025 EFT 002037 SAN BERNARDINO COUNTY 2,069,423.72 346078 09/17/2025 EFT 002123 SHERWIN WILLIAMS COMPANY 1,476.49 346079 09/17/2025 EFT 018883 MOMAR, INC. 891.19 346080 09/17/2025 EFT 022247 SYMBA CENTER 69,362.85 346081 09/17/2025 EFT 019341 MARTIN, ARMANDO JR. 12,740.00 346082 09/17/2025 EFT 027532 TRL SYSTEMS, INC. 5,176.26 346083 09/17/2025 EFT 003089 UNITED RENTALS, INC. 1,449.30 346084 09/17/2025 EFT 014536 UNITED SITE SERVICES OF C 267.64 346085 09/17/2025 EFT 000095 UNIVAR SOLUTIONS USA INC. 16,278.01 346086 09/17/2025 EFT 021895 HD SUPPLY, INC. 542.50 346087 09/17/2025 EFT 015079 VERIZON WIRELESS SERVICES 24,417.82 346088 09/17/2025 EFT 008430 CALMAT COMPANY 2,995.91 346089 09/17/2025 EFT 006861 WATER SYSTEMS CONSULTING, 50,463.00 346090 09/17/2025 EFT 002554 WAXIE'S ENTERPRISES, LLC, 8,327.64 346091 09/17/2025 EFT 018301 WESTERN WATER WORKS SUPPL 7,513.54 346092 09/17/2025 EFT 010274 HD SUPPLY CONSTRUCTION SU 1,879.94 346093 09/17/2025 EFT 018845 Z GLOBAL INC. 4,556.72 801066 09/04/2025 PRINTED 023953 DM CONTRACTING, INC. 130,051.20 801067 09/04/2025 PRINTED 024102 BURRTEC WASTE INDUSTRIES, 1,444,570.63 801068 09/10/2025 PRINTED 018004 AFLAC PREMIUM HOLDING 1,438.34 801069 09/10/2025 PRINTED 025370 ALLDATA 1,500.00 801070 09/10/2025 PRINTED 023991 EQE, LLC 14,500.11 801071 09/10/2025 PRINTED 015507 UNIVERSAL PROTECTION SERV 33,937.68 801072 09/10/2025 PRINTED 023719 ALL STAR ELITE SPORTS 2,925.14 801073 09/10/2025 PRINTED 017044 ALTMAN, MATTHEW 100.00 801074 09/10/2025 PRINTED 017046 ANDREASIAN, AREN 320.00 801075 09/10/2025 PRINTED 021907 APPLE VALLEY PORTABLES, I 100.00
CITY OF VICTORVILLE
AP CHECK RECONCILIATION REGISTER
Report generated: 09/18/2025 07:41
User: calonzo
Program ID: apchkrcn
FOR CASH ACCOUNT: 000 11100 FOR: Uncleared CHECK # CHECK DATE TYPE VENDOR NAME UNCLEARED CLEARED BATCH CLEAR DATE 801076 09/10/2025 PRINTED 017680 AUTOZONE, INC. 18.97 801077 09/10/2025 PRINTED 017968 AVCOM SERVICES, INC. 630.00 801078 09/10/2025 PRINTED 024087 AVEI, RITA VAOMAOA 300.00 801079 09/10/2025 PRINTED 000290 BATTERY MART OF APPLE VAL 697.34 801080 09/10/2025 PRINTED 024102 BURRTEC WASTE INDUSTRIES, 10,365.01 801081 09/10/2025 PRINTED 013407 CHAVEZ, SHAUN 70.00 801082 09/10/2025 PRINTED 014721 CORE & MAIN LP 4,425.55 801083 09/10/2025 PRINTED 022575 DEROSE, GRANT 220.00 801084 09/10/2025 PRINTED 023712 ELIZONDO, EDUARDO 172.09 801085 09/10/2025 PRINTED 022422 ERNIE'S AUTO SERVICE CORP 76.13 801086 09/10/2025 PRINTED 014122 EUROFINS EATON ANALYTICAL 443.32 801087 09/10/2025 PRINTED 017863 EXTREME CANOPY INC 1,345.78 801088 09/10/2025 PRINTED 011371 GARDA CL NORTHWEST, INC. 2,452.83 801089 09/10/2025 PRINTED 021367 GIBSON, DANIEL 198.94 801090 09/10/2025 PRINTED 019796 GLEASON, EDWARD D 931.44 801091 09/10/2025 PRINTED 022578 GRAHAM, JAMES 189.88 801092 09/10/2025 PRINTED 020022 THE GREATER HIGH DESERT C 25.00 801093 09/10/2025 PRINTED 015895 GUERRERO, DANIEL 5,000.00 801094 09/10/2025 PRINTED 017053 HIGH DESERT LOCK & SAFE, 42.02 801095 09/10/2025 PRINTED 021441 HENRY SCHEIN, INC. 2,092.18 801096 09/10/2025 PRINTED 001155 HESPERIA HOSE SUPPLY 420.23 801097 09/10/2025 PRINTED 004021 HIGH DESERT LASER GRAPHIC 225.11 801098 09/10/2025 PRINTED 024088 HOLLAND, LES 595.00 801099 09/10/2025 PRINTED 015252 HYDRO ENGINEERING, INC. 126.56 801100 09/10/2025 PRINTED 020667 CONDON, JOSEPH 3,248.04 801101 09/10/2025 PRINTED 018875 KONICA MINOLTA BUSINESS S 635.56 801102 09/10/2025 PRINTED 018875 KONICA MINOLTA 450.75 801103 09/10/2025 PRINTED 022852 LANDA, STEPHANIE 60.32 801104 09/10/2025 PRINTED 001416 LAWSON PRODUCTS, INC. 15.77 801105 09/10/2025 PRINTED 022244 LEXISNEXIS RISK SOLUTIONS 2,970.00 801106 09/10/2025 PRINTED 023592 LIVEVIEW TECHNOLOGIES, IN 36,484.00 801107 09/10/2025 PRINTED 004292 LU'S LIGHTHOUSE 2,352.70 801108 09/10/2025 PRINTED 018241 M3V DATA MANAGEMENT 495.00 801109 09/10/2025 PRINTED 000361 MARK BROWN & ASSOCIATES, 82.50 801110 09/10/2025 PRINTED 023847 MATTUCCI PLUMBING, INC. 313,610.01 801111 09/10/2025 PRINTED 023635 MCDOUGALL, SHON 122.50 801112 09/10/2025 PRINTED 021856 METROPOLITAN LIFE INSURAN 2,231.75 801113 09/10/2025 PRINTED 021161 CAR WASH PARTNERS, LLC. 616.00 801114 09/10/2025 PRINTED 001648 NAPA AUTO PARTS 720.01 801115 09/10/2025 PRINTED 020815 NEXTERA ENERGY CAPITAL HO 499,968.00 801116 09/10/2025 PRINTED 021150 ODP BUSINESS SOLUTIONS, L 297.62 801117 09/10/2025 PRINTED 024026 PARSONS, BRUCE 18.52 801118 09/10/2025 PRINTED 011748 PHELAN GAS COMPANY 401.72 801119 09/10/2025 PRINTED 024213 PULIDO RODRIGUEZ, JESSICA 5,000.00 801120 09/10/2025 PRINTED 018893 RICKER, JEFFERY 64.73 801121 09/10/2025 PRINTED 021758 ROBERT HALF INTERNATIONAL 5,907.50 801122 09/10/2025 PRINTED 003150 ROBERTSON'S 3,464.76 801123 09/10/2025 PRINTED 002746 ROTO ROOTER PLUMBERS 1,505.00 801124 09/10/2025 PRINTED 022586 RUIZ, CHRISTOPHER 13.03 801125 09/10/2025 PRINTED 020899 RUSH TRUCK CENTERS OF CAL 315.22 801126 09/10/2025 PRINTED 024201 RUST, CHANDLER 289.38 801127 09/10/2025 PRINTED 022867 SANCHEZ, URIEL 88.67
CITY OF VICTORVILLE
AP CHECK RECONCILIATION REGISTER
Report generated: 09/18/2025 07:41
User: calonzo
Program ID: apchkrcn
FOR CASH ACCOUNT: 000 11100 FOR: Uncleared CHECK # CHECK DATE TYPE VENDOR NAME UNCLEARED CLEARED BATCH CLEAR DATE 801128 09/10/2025 PRINTED 002037 SAN BERNARDINO COUNTY 29.00 801129 09/10/2025 PRINTED 002037 SAN BERNARDINO COUNTY 820.00 801130 09/10/2025 PRINTED 002037 SAN BERNARDINO COUNTY 7,292.67 801131 09/10/2025 PRINTED 002071 SAN BERNARDINO CO SOLID W 3,302.57 801132 09/10/2025 PRINTED 017535 SCHNEIDER ELECTRIC SYSTEM 13,611.60 801133 09/10/2025 PRINTED 023680 JACOBS, SHANE 500.00 801134 09/10/2025 PRINTED 002188 SOUTHERN CALIFORNIA EDISO 58,776.59 801135 09/10/2025 PRINTED 024609 STAPLES BUSINESS ADVANTAG 2,574.67 801136 09/10/2025 PRINTED 002236 STATE WATER RESOURCES CON 4,189.26 801137 09/10/2025 PRINTED 018663 STEWART, SEAN 522.20 801138 09/10/2025 PRINTED 002269 SUNLAND FORD 25.15 801139 09/10/2025 PRINTED 013754 TURBOSCAPE, INC. 2,700.00 801140 09/10/2025 PRINTED 006279 TURF STAR, INC. 439.32 801141 09/10/2025 PRINTED 014914 ULINE SHIPPING SUPPLY SPE 182.33 801142 09/10/2025 PRINTED 022706 RED BARN MEDIA, INC. 279.00 801143 09/10/2025 PRINTED 002480 VICTOR VALLEY COLLEGE FOU 200.00 801144 09/10/2025 PRINTED 002879 VICTOR VALLEY TRANSIT AUT 27.50 801145 09/10/2025 PRINTED 002486 VICTOR VALLEY UNION HIGH 4,000.00 801146 09/10/2025 PRINTED 023033 WALLACE, ANDREW 294.71 801147 09/10/2025 PRINTED 018754 ZAMORA, JOSE L. 260.68 801148 09/10/2025 PRINTED 016092 BRAYFIELD, ZACHARY SCOTT 848.00 801149 09/10/2025 PRINTED 022008 LPA, INC. 97,093.55 801150 09/17/2025 PRINTED 015507 UNIVERSAL PROTECTION SERV 32,997.60 801151 09/17/2025 PRINTED 014878 ALLTECH INDUSTRIES, INC 36,697.64 801152 09/17/2025 PRINTED 022097 AMAZON CAPITAL SERVICES, 1,574.52 801153 09/17/2025 PRINTED 021907 APPLE VALLEY PORTABLES, I 50.00 801154 09/17/2025 PRINTED 018340 AUTO-GRAPHICS, INC. 5,670.00 801155 09/17/2025 PRINTED 017680 AUTOZONE, INC. 282.74 801156 09/17/2025 PRINTED 003042 APPLE VALLEY COMMUNICATIO 30,070.84 801157 09/17/2025 PRINTED 017968 AVCOM SERVICES, INC. 45.00 801158 09/17/2025 PRINTED 011300 AVO TRAINING INSTITUTE, I 3,823.75 801159 09/17/2025 PRINTED 024059 BALFOUR BEATTY INFRASTRUC 1,464.00 801160 09/17/2025 PRINTED 000290 BATTERY MART OF APPLE VAL 583.95 801161 09/17/2025 PRINTED 023585 BLUSKY RESTORATION CONTRA 4,999.00 801162 09/17/2025 PRINTED 018053 BROADCAST MUSIC, INC. 1,068.00 801163 09/17/2025 PRINTED 024102 BURRTEC WASTE INDUSTRIES, 110,185.01 801164 09/17/2025 PRINTED 999975 COLEMAN, RAYCHELL 386.97 801165 09/17/2025 PRINTED 000787 STATE OF CALIFORNIA 225.00 801166 09/17/2025 PRINTED 000618 CDW GOVERNMENT, INC. 473.45 801167 09/17/2025 PRINTED 014721 CORE & MAIN LP 1,213.65 801168 09/17/2025 PRINTED 018141 CR&R INCORPORATED 523.87 801169 09/17/2025 PRINTED 013836 DENNY, ROBERT A. 511.00 801170 09/17/2025 PRINTED 014737 DITCH WITCH WEST 1,068.89 801171 09/17/2025 PRINTED 014356 ELECTRA-MEDIA, INC 2,589.15 801172 09/17/2025 PRINTED 014122 EUROFINS EATON ANALYTICAL 443.32 801173 09/17/2025 PRINTED 011371 GARDA CL NORTHWEST, INC. 32.46 801174 09/17/2025 PRINTED 024012 GARGAN, JONATHAN 154.30 801175 09/17/2025 PRINTED 015593 GEOCON WEST, INC. 1,142.50 801176 09/17/2025 PRINTED 022854 GONZALEZ, REMBERTO 249.20 801177 09/17/2025 PRINTED 001074 GRAHAM EQUIPMENT 570.94 801178 09/17/2025 PRINTED 020022 THE GREATER HIGH DESERT C 1,000.00 801179 09/17/2025 PRINTED 013017 HACH COMPANY 7,650.50
CITY OF VICTORVILLE
AP CHECK RECONCILIATION REGISTER
Report generated: 09/18/2025 07:41
User: calonzo
Program ID: apchkrcn
FOR CASH ACCOUNT: 000 11100 FOR: Uncleared CHECK # CHECK DATE TYPE VENDOR NAME UNCLEARED CLEARED BATCH CLEAR DATE 801180 09/17/2025 PRINTED 017053 HIGH DESERT LOCK & SAFE, 2,513.34 801181 09/17/2025 PRINTED 016178 HENNIGAR, DOUGLAS 82.97 801182 09/17/2025 PRINTED 021441 HENRY SCHEIN, INC. 1,873.76 801183 09/17/2025 PRINTED 004021 HIGH DESERT LASER GRAPHIC 123.98 801184 09/17/2025 PRINTED 022573 HYDROTEK INDUSTRIES 350.00 801185 09/17/2025 PRINTED 023480 IMPERIAL COUNTY OFFICE OF 419.84 801186 09/17/2025 PRINTED 016215 INFORMA MEDIA, INC. 6,215.00 801187 09/17/2025 PRINTED 020667 CONDON, JOSEPH 7,409.80 801188 09/17/2025 PRINTED 004807 KONE, INC. 361.38 801189 09/17/2025 PRINTED 018875 KONICA MINOLTA BUSINESS S 121.76 801190 09/17/2025 PRINTED 022852 LANDA, STEPHANIE 325.00 801191 09/17/2025 PRINTED 021978 LAW OFFICE OF PETER KIEL 6,619.67 801192 09/17/2025 PRINTED 001416 LAWSON PRODUCTS, INC. 42.49 801193 09/17/2025 PRINTED 017054 LOOPNET, INC. 262.00 801194 09/17/2025 PRINTED 022008 LPA, INC. 208,743.44 801195 09/17/2025 PRINTED 004292 LU'S LIGHTHOUSE 334.33 801196 09/17/2025 PRINTED 999985 MORALES, ERICK 15.00 801197 09/17/2025 PRINTED 000361 MARK BROWN & ASSOCIATES, 218.50 801198 09/17/2025 PRINTED 001551 MEASUREMENT CONTROL SYSTE 2,297.93 801199 09/17/2025 PRINTED 024214 MEDINA, JOSEPH 31.44 801200 09/17/2025 PRINTED 001592 MOBILE OCCUPATIONAL SERVI 420.00 801201 09/17/2025 PRINTED 001648 NAPA AUTO PARTS 1,997.83 801202 09/17/2025 PRINTED 010657 PACIFIC PRODUCTS & SERVIC 4,771.88 801203 09/17/2025 PRINTED 020977 PATINO, JACOB 181.86 801204 09/17/2025 PRINTED 023181 PRIETO, JAVIER JR. 294.78 801205 09/17/2025 PRINTED 021481 VELASCO,JOSEPH 5,913.49 801206 09/17/2025 PRINTED 023495 THE PUBLIC SAFETY STORE, 3,106.25 801207 09/17/2025 PRINTED 022511 PUMP CHECK, INC. 16,173.45 801208 09/17/2025 PRINTED 023264 QUADIENT FINANCE USA, INC 2,028.82 801209 09/17/2025 PRINTED 023994 HERITAGE POOL SUPPLY GROU 7,114.54 801210 09/17/2025 PRINTED 018696 RIMMER, SHANE 269.28 801211 09/17/2025 PRINTED 024173 CITY OF RIVERSIDE PUBLIC 18,720.00 801212 09/17/2025 PRINTED 017107 ROACH, ANDREW 1,335.00 801213 09/17/2025 PRINTED 003150 ROBERTSON'S 2,029.61 801214 09/17/2025 PRINTED 002037 SAN BERNARDINO COUNTY 580.00 801215 09/17/2025 PRINTED 002037 SAN BERNARDINO COUNTY 1,640.00 801216 09/17/2025 PRINTED 002037 SAN BERNARDINO COUNTY 217.14 801217 09/17/2025 PRINTED 011090 SIERRAS, LUIS 4,578.00 801218 09/17/2025 PRINTED 023680 JACOBS, SHANE 600.00 801219 09/17/2025 PRINTED 002188 SOUTHERN CALIFORNIA EDISO 478,156.98 801220 09/17/2025 PRINTED 011303 SPORTSENGINE, INC. 164.00 801221 09/17/2025 PRINTED 022094 TELEFLEX LIFE SCIENCES LI 3,367.99 801222 09/17/2025 PRINTED 015430 TRI-PACIFIC SUPPLY, INC. 1,543.95 801223 09/17/2025 PRINTED 023108 VCA MESA ANIMAL HOSPITAL 834.54 801224 09/17/2025 PRINTED 015678 VICTOR VALLEY BICYCLE TOU 1,500.00 801225 09/17/2025 PRINTED 001147 WAGE WORKS 1,387.00 801226 09/17/2025 PRINTED 029510 WEST END MATERIAL SUPPLY 68.00 801227 09/17/2025 PRINTED 002720 CALIFORNIA TOOL & WELDING 91.22 801228 09/17/2025 PRINTED 017863 EXTREME CANOPY INC 364.85 801229 09/17/2025 PRINTED 017252 SDC ENGINEERING, INC 602,898.49 801230 09/17/2025 PRINTED 024228 AVILA, GUADALUPE 10.86 801231 09/17/2025 PRINTED 024238 COLDWELL BANKER HOME SOUR 25.13
CITY OF VICTORVILLE
AP CHECK RECONCILIATION REGISTER
Report generated: 09/18/2025 07:41
User: calonzo
Program ID: apchkrcn
FOR CASH ACCOUNT: 000 11100 FOR: Uncleared CHECK # CHECK DATE TYPE VENDOR NAME UNCLEARED CLEARED BATCH CLEAR DATE 801232 09/17/2025 PRINTED 024240 COLDWELL BANKER HOME SOUR 24.24 801233 09/17/2025 PRINTED 024234 FIDELITY NATIONAL TITLE 128.93 801234 09/17/2025 PRINTED 024227 HENSON, APRIL J. 270.34 801235 09/17/2025 PRINTED 024236 JETH CAPITAL LLC 59.20 801236 09/17/2025 PRINTED 024230 KB HOME 13.60 801237 09/17/2025 PRINTED 024235 LATIOS, MINLE HOPE 25.13 801238 09/17/2025 PRINTED 024233 MARIN, NORBETO 10.29 801239 09/17/2025 PRINTED 001433 NGUYEN, MARLENE 110.15 801240 09/17/2025 PRINTED 024239 ORELLANA PINEDA, JACQUELI 85.43 801241 09/17/2025 PRINTED 024237 PACIFIC COAST TITLE 61.94 801242 09/17/2025 PRINTED 024229 SANDOVAL, LEONEL R. 89.91 801243 09/17/2025 PRINTED 024232 THE KIM K HAYES REVOCABLE 206.02 801244 09/17/2025 PRINTED 024231 WESTGATE PLAZA LLC 689.88 325 CHECKS CASH ACCOUNT TOTAL 15,708,591.35 .00 Item Number: 4
City Council / Board of Directors
Consent Calendar
Meeting of: October 21, 2025
Submitted By:
Doug Mathews, Director of Public Works and Water
Subject:
Notice of Completion for SCADA Site Alarms, Project No. ESC-100 Recommendation:
That the Honorable Victorville Water District Board of Directors:
(1) Approve the Notice of Completion for SCADA Site Alarms, Project No. ESC-100; and
(2) Authorize the General Manager to execute the Notice of Completion.
Fiscal Impact:
This action will result in a fiscal impact of $1,582.68, representing the five percent (5%) retention withheld from the total payment. Retention will be released no sooner than thirty- five (35) days after recordation of the Notice of Completion.
The following account contains the encumbered funds:
Account Number Account Description
410-20110-70769 SCADA Installation of Alarms Retention
Strategic Plan Goal:
This item aligns with “Goal E: Invest in Infrastructure” in the City of Victorville Strategic Plan 2023–2026. The installation of SCADA site alarms supports the Water Master Plan by enhancing the security of water assets and maintaining critical water infrastructure.
Background:
On May 20, 2025, the Victorville Water District (District) Board of Directors (Board) approved a construction agreement with Apple Valley Communications, Inc. for the installation of SCADA Operator Interface Terminals (OITs) at Well 138, Well 140, Well 141, the Amethyst Booster Pump Station, and the White Road Booster Pump Station. 4 3
4 2
The OITs are user interfaces that allow operators to interact directly with the SCADA system. These terminals enable operators to monitor real-time data and respond to alerts or issues, ensuring the efficient and safe management of the water system. The OITs provide secure, on-site access to monitor and adjust operational parameters of the SCADA system at each of these facilities.
These terminals are sensitive access points with built-in security features to safeguard the system. However, to further enhance site security, District staff also requested installation of intrusion alarm systems at each of the aforementioned locations. These alarm systems are remotely monitored, and District staff is immediately notified in the event of unauthorized access or building intrusion.
Given the critical role the SCADA system plays in managing the District’s water infrastructure, it is essential that these sites are both securely monitored and accessible for necessary operational adjustments.
Discussion:
Project No. ESC25-100 was completed at a final cost of $31,653.52, and the final inspection occurred on June 26, 2025. Thirty-five (35) days after the recordation of the Notice of Completion, the District can release the final retention monies withheld on this project, provided there are no claims or unreleased liens against the contract.
Although a total of five well and booster sites were completed as part of this project, staff have chosen to provide photographs from only one location to demonstrate the type of work performed. For security reasons, the number of images shared has been limited to protect the integrity of the well sites where the installations occurred.
District staff recommend that the Board accept the SCADA Site Alarms project as complete and authorize the General Manager to execute the Notice of Completion.
Staff is available to answer any questions the Board may have.
Prepared By:
Alejandra Garcia, Management Technician
Attachments: A. Notice of Completion
B. Pictures
ATTACHMENT A
RECORDING REQUESTED BY:
CI
TY OF VICTORVILLE
W
HEN RECORDED MAIL TO:
CI
TY OF VICTORVILLE
ATTN: CITY CLERK
P.O. BOX 5001
VICTORVILLE, CA 92393-5001
Recording of this document is fee-exempt under Government SPACE ABOVE THIS LINE FOR RECORDER’S USE Code Section 6103. No Documentary Transfer Tax is due on the document pursuant to Revenue Taxation Code Section 11922
PUBLIC CONTRACT
NOTICE OF COMPLETION
NOTICE IS HEREBY GIVEN THAT:
1. T
he undersigned is OWNER or agent of the OWNER of the interest or estate stated below in the property hereinafter described.
2. The FULL NAME of the OWNER is VICTORVILLE WATER DISTRICT
3. The FULL ADDRESS of the OWNER is 14343 CIVIC DRIVE, VICTORVILLE, CA 92392 A work of improvement on the property hereinafter described was COMPLETED JUNE 26, 2025
4. The work of improvement completed is described as follows: SCADA SITE ALARMS
5. The NAME OF THE ORIGINAL CONTRACTOR, if any, for such work of improvement is:
APPL
E VALLEY COMMUNICATIONS, INC.
6. The street address of said property is Well 138 – 13694 Amethyst Rd. Victorville, CA 92392, Well 140 – 11546 Pinon Ave. Hesperia, CA 92345, Well 141 - 14778 Mesa Dr. Victorville, CA 92395, Amethyst Booster Pump Station – 11734 Amethyst Rd. Victorville, CA 92392, White Rd. Booster Pump Station – 10573 White Rd., Phelan, CA 92371
7. Assessor’s Parcel Number: Well 138 – 309433114, Well 140 - 040610121 Well 141 – 047720139, Amethyst Booster Pump Station -307210101, White Rd. Booster Pump Station - 307059107
8. The property on which said work of improvement was completed is in the City of VICTORVILLE, HESPERIA AND PHELAN County of SAN BERNARDINO, State of CALIFORNIA.
V
erification of NON-INDIVIDUAL owner: I , Keith C. Metzler, the undersigned, declare under penalty of perjury under the laws of the State of California that I am the General Manager of the aforesaid interest or estate in the property described in the above notice; that I have read said notice, that I know and understand the contents thereof, and that the facts stated therein are true and correct.
at
Victorville, California.
Date Keith C. Metzler, General Manager
VI CTORVILLE WATER DISTRICT
ATTACHMENT B
Keypad with disarm chime Main control panel
Door with conduit and panel
Item Number: 5
City Council / Board of Directors
Consent Calendar
Meeting of: October 21, 2025
Submitted By:
Jennifer Thompson, City Clerk
Subject:
Minutes of the September 16, and October 7, 2025, Regular City Council Meetings Recommendation:
That the Honorable City Council approve the minutes of the Regular City Council Meetings held on September 16, and October 7, 2025.
Fiscal Impact:
There is no fiscal impact as a result of this action.
Prepared By:
Denise A. Salazar, Deputy City Clerk
Attachments: A. Minutes of the September 16, 2025, Regular City Council Meeting B. Minutes of the October 7, 2025, Regular City Council Meeting Attachment A
Minutes of the
September 16, 2025,
Regular City Council Meeting
City Council Chambers
14343 Civic Drive
Victorville, CA
www.victorvilleca.gov
VICTORVILLE CITY COUNCIL
VICTORVILLE LIBRARY BOARD OF TRUSTEES
SOUTHERN CALIFORNIA LOGISTICS AIRPORT AUTHORITY
SUCCESSOR AGENCY TO THE REDEVELOPMENT AGENCY
THE CITY AS HOUSING ASSETS SUCCESSOR
JOINT POWERS FINANCING AUTHORITY
VICTORVILLE WATER DISTRICT
Regular Meeting Minutes
Tuesday, September 16, 2025
6:00 p.m. Regular Session
6:00 p.m. Regular Session
Call to Order
Roll Call
Present: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
Absent: None
Also Present:
City Manager Keith C. Metzler, Deputy City Manager Scott Webb, City Attorney Andre de Bortnowsky, City Clerk
Jennifer Thompson
Invocation: Father Hyacinth Ibeh with St. Joan of Arc Catholic Church
Pledge of Allegiance: Police Captain Jerry Davenport
Proclamations/Special Presentations
Mayor Becerra presented a proclamation recognizing September 9, 2025 as California’s 175th anniversary of statehood.
City Clerk Presents Agenda/Revisions to Agenda
City Clerk Thompson announced one (1) revision.
Revision to agenda item 14 revised section 2(b) of the Discussion section adding clarifying language relative to City staff and removed the last paragraph of the Discussion section.
Conflict of Interest Declarations
There were no conflicts of interest reported.
Introduction to Public Comments
City Clerk Thompson provided an opening statement regarding public comments.
Public Comments
The following people spoke:
Billy Suen spoke on general items
PUBLIC HEARING(S)
1. City of Victorville Annual Appropriations Limit Revision and Adoption
Recommendation:
That the Honorable City Council:
(1) Open and conduct a Public Hearing;
(2) Close the Public Hearing; and
(3) Adopt Resolution No. 25 -067, a Resolution of the City Council of the City of Victorville amending and superseding Resolution No. 25 -041 to revise, establish and adopt the Annual Appropriations Limit for fiscal year 2025-2026.
Questions ensued
The Chair opened the Public Hearing
There were no speakers
The Chair closed the Public Hearing
Motion was made to approve point 3 of staff recommendations
Moved: Council Member Jones
Seconded: Mayor Pro Tem Harriman
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
CONSENT CALENDAR
2. CalRecycle Used Oil Payment Program Grant Cycle OPP 15 Acceptance and Budget Amendment
Recommendation:
That the Honorable City Council adopt Resolution No. 25 -059 authorizing acceptance of the CalRecycle Used Oil Payment Program (OPP) Cycle 15 Grant and amending the City of Victorville FY 2025-26 budget.
3. Commercial Demand Schedule No. 04
Recommendation:
That the City Council and Board of Directors ratify Commercial Demand Schedule No. 04 in the amount of $2,189,366.68 covering Electronic Fund Transfers No. 345547 through 345677 and Warrant No. 800789 through 800935 for 08/07/2025 through 08/20/2025 and Wire Transfers dated 08/19/2025, per the adopted budget for Fiscal Year 2025 -2026 for the period covering July 1, 2025 through June 30, 2026.
4. Public Works and Water Quarterly Report for the Third Quarter of Fiscal Year 2025
Recommendation:
That the Honorable City Council review and file the attached Public Works and Water Quarterly Report.
5. Reduction of Securities and the Release of Subdivision Improvement Agreement of Tract Map Nos. 16774-1 thru 3
Recommendation:
That the Honorable City Council:
(1) Approve the full release of the Street Faithful Performance Security for Tract Map Nos. 16774-1 thru 3; and
(2) Approve the release of the Subdivision Improvement Agreement for Tract Map Nos. 16774-1 thru 3.
6. Notice of Completion - Doris Davies Ribbon Gutter Reconstruction Project
Recommendation:
That the Honorable City Council accept as complete and approve the Notice of Completion for the Doris Davies Ribbon Gutter Reconstruction Project and authorize the City Manager to execute the Notice of Completion.
7. Minutes of the August 19, and September 2, 2025, Regular City Council Meetings
Recommendation:
That the Honorable City Council approve the minutes of the Regular City Council Meetings held on August 19, and September 2, 2025.
8. 2024 Power Source Disclosure ("PSD") Program Annual Report
Recommendation:
That the Honorable City Council adopt Resolution No. 25 -064, approving and attesting to the veracity of the 2024 Power Source Disclosure Program Annual Report submitted to the California Energy Commission.
9. Reduction of Securities for Tract Map No. 16887-2
Recommendation:
That the Honorable City Council:
(1) Approve an 80 -percent reduction in Landscaping Maintenance Assessment District (LMAD) Faithful Performance Security for Tract Map No. 16887-2; and (2) Accept the completed Landscaping Maintenance Assessment District (LMAD) Improvements.
10. Payroll Demand Schedule No. 12A
Recommendation:
That the City Council and Board of Directors ratify Payroll Demand Schedule No. 12A for Payroll Period May 23, 2025, through June 6, 2025, in the amount of $2,328,324.63 covering Check Nos. 34567 through 34583 including Vendor checks. Also included are Advice Nos. 329254 through 329822 per adopted budget for Fiscal Year 2024-2025 (period covering July 1, 2024, through June 30, 2025).
11. Payroll Demand Schedule No. 12B
Recommendation:
That the City Council and Board of Directors ratify Payroll Demand Schedule No. 12B for Payroll Period June 6, 2025, through June 20, 2025, in the amount of $2,634,207.68 covering Check Nos. 34584 through 34601 including Vendor checks. Also included are Advice Nos. 329823 through 330407 per adopted budget for Fiscal Year 2024-2025 (period covering July 1, 2024, through June 30, 2025).
Motion was made to approve staff recommendation s for Consent Calendar items 2 through 11
Moved: Council Member Jones
Seconded: Council Member Irving
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
WRITTEN COMMUNICATIONS
12. Southern California Edison Easement on Mojave Drive and Amethyst Road
Recommendation:
That the Honorable City Council:
(1) Grant an exclusive utility easement to Southern California Edison on Assessor Parcel Numbers (APN) 0455 -882-13, 0455-931-83, 0455-931-84, and 0455-941-76 as described in the attached documents; and (2) Authorize the City Manager to execute the easement on the City's behalf.
Questions ensued
Motion was made to approve staff recommendations
Moved: Council Member Gaudin
Seconded: Mayor Pro Tem Harriman
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
13. Authorization of an additional five percent contingency for the New Library Renovation and Expansion, Project JM24-051
Recommendation:
That the Honorable City Council:
(1) Approve an increase in the project contingency for the New Library Renovation and Expansion, Project #JM24-051, from 10 percent to 15 percent, representing an additional $431,050.00; and
(2) Authorize the City Manager, or designee, to execute change orders for the project in a cumulative amount not to exceed $1,293,150.00, reflecting the 15 percent contingency.
Questions ensued
Motion was made to approve staff recommendations
Moved: Council Member Jones
Seconded: Council Member Gaudin
Comments ensued
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
14. Discussion and Possible Action to consider the options available relative to the resignation of Council Member Jones and the filling of the vacancy created by this resignation to include details on how to accomplish each option available
Recommendation:
Any action is at the discretion of the City Council.
Questions ensued
Motion was made to delay any decision until the November 4, 2025 meeting
Moved: Council Member Gaudin
Seconded: Council Member Jones
Comments ensued
Motion passed 3-2
Ayes: Council Member Gaudin, Council Member Jones, Mayor Pro Tem Harriman
Noes: Council Member Irving, Mayor Becerra
15. City Manager Reports
City Manager Keith C. Metzler announced the City’s Annual Fall Festival will be held on Saturday, October 4th, from 3 p.m. to 9 p.m. in front of City Hall. It is a family friendly event, which features live music, food vendors and a fun-filled kids’ zone.
Animal Services Team will be at the High Desert Farmers Market this Thursday, September 18th, from 8 a.m. to 12 p.m. with pets available for adoption or foster.
We invite you to celebrate National Fire Prevention Week on October 9th at Station 315, next to Sunset Ridge Park.
The deadline to register for the City’s next Community Clean-up Day is Friday, October 3rd. The Halloween themed Community Clean-up Day is on Saturday, October 25th, 2025.
16. Discussion and Possible Action Regarding Upcoming Agenda Items
None
17. Reports from Council Members
None
Adjournment
Mayor Becerra adjourned the meeting at 6:59 p.m.
Attest:
_____________________ _________________________ Elizabeth Becerra, Mayor Jennifer Thompson, City Clerk Attachment B
Minutes of the
October 7, 2025,
Regular City Council Meeting
City Council Chambers
14343 Civic Drive
Victorville, CA
www.victorvilleca.gov
VICTORVILLE CITY COUNCIL
VICTORVILLE LIBRARY BOARD OF TRUSTEES
SOUTHERN CALIFORNIA LOGISTICS AIRPORT AUTHORITY
SUCCESSOR AGENCY TO THE REDEVELOPMENT AGENCY
THE CITY AS HOUSING ASSETS SUCCESSOR
JOINT POWERS FINANCING AUTHORITY
VICTORVILLE WATER DISTRICT
Regular Meeting Minutes
Tuesday, October 7, 2025
6:00 p.m. Regular Session
6:00 p.m. Regular Session
Call to Order
Roll Call
Present: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
Absent: None
Also Present:
City Manager Keith C. Metzler, Deputy City Manager Jenele Davidson, Deputy City Manager Scott Webb, Deputy City
Manager Tony Camargo, Deputy City Attorney Tara Taguchi, City Clerk Jennifer Thompson
Invocation: Pastor Carlo Mendoza with Sunrise Church
Pledge of Allegiance: Police Captain Jerry Davenport
City Clerk Presents Agenda/Revisions to Agenda
Agenda presented with no revisions reported.
Conflict of Interest Declarations
There were no conflicts of interest reported.
Introduction to Public Comments
City Clerk Thompson provided an opening statement regarding public comments.
Public Comments
The following people spoke:
Michael Moos spoke on general items
Jesse Ladao spoke on general items
Judith Pina spoke on general items
CONSENT CALENDAR
1. Commercial Demand Schedule No. 05
Recommendation:
That the City Council and Board of Directors ratify Commercial Demand Schedule No. 05 in the amount of $4,783,554.74, covering Electronic Fund Transfers No. 345678 through 345943 and Warrant No. 800936 through 801065 for 08/21/2025 through 09/03/2025, per the adopted budget for Fiscal Year 2025- 2026 for the period covering July 1, 2025 through June 30, 2026.
2. VMUS Annual Operating Result Report for FY 2025
Recommendation:
That the Honorable City Council review and file this report.
3. Payroll Demand Schedule No. 1A
Recommendation:
That the City Council and Board of Directors ratify Payroll Demand Schedule No. 1A for Payroll Period June 20, 2025, through July 4, 2025, in the amount of $2,454,582.73 covering Check Nos. 34602 through 34617 including Vendor checks. Also included are Advice Nos. 330408 through 330995 per adopted budget for Fiscal Year 2025-2026 (period covering July 1, 2025, through June 30, 2026).
4. Reduction of Securities for Tract Map No. 17047
Recommendation:
That the Honorable City Council approve the full release of the Drainage, Water, Sewer, and Street Improvement Faithful Performance Securities for Tract Map No. 17047.
5. Reduction of Securities for Tract Map No. 16463
Recommendation:
That the Honorable City Council approve the full release of the Drainage and Landscaping Maintenance Assessment District (“LMAD”) Public Improvement Faithful Performance Security for Tract Map No. 16463.
6. Reduction of Securities for Tract Map No. 16720
Recommendation:
That the Honorable City Council approve the full release of the Street Improvement Faithful Labor and Materials Security for Tract Map No. 16720.
7. Reduction of Securities for Tract Map No. 17316
Recommendation:
That the Honorable City Council:
(1) Approve the full release of the Drainage, Water, Sewer, Landscaping Maintenance Assessment District (“LMAD”), and Street Labor and Materials Improvement Securities for Tract Map No. 17316; and
(2) Approve the full release of the Monumentation Faithful Performance Improvement Security.
8. Reduction of Securities and the Release of the Subdivision Improvement Agreement for Tract Map No. 16828
Recommendation:
That the Honorable City Council:
(1) Approve the full release of the Street Faithful Performance Securities for Tract Map No. 16828; and
(2) Approve the release of the Subdivision Improvement Agreement for Tract Map No. 16828.
9. Reduction of Securities and the Release of Subdivision Improvement Agreement of Tract Map No. 18100
Recommendation:
That the Honorable City Council:
(1) Approve the full release of the Street Faithful Performance Securities for Tract Map No. 18100; and
(2) The release of the Subdivision Improvement Agreement for Tract Map No. 18100.
10. Approval of Final Parcel Map No. 20450
Recommendation:
That the Honorable City Council Approve Final Parcel Map No. 20450 Including the Abandonment of Public Right-of-Way.
11. Approval of Final Tract Map No. 20611
Recommendation:
That the Honorable City Council:
(1) Approve Final Tract Map No. 20611; and
(2) Authorize staff to record the final map with the San Bernardino County Recorder’s Office.
Motion was made to approve staff recommendation s for Consent Calendar items 1 through 11
Moved: Council Member Jones
Seconded: Council Member Irving
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
WRITTEN COMMUNICATIONS
12. Consideration of the Preliminary Official Statement and Continuing Disclosure Certificate for the Southern California Logistics Airport Authority 2025 Tax Allocation Refunding Bonds and Other Related Actions
Recommendation:
That the Honorable Southern California Logistic Airport Authority (“SCLAA”) Commission adopt Resolution No. SCLAA 25- 013 approving the form of the Preliminary Official Statement and the Continuing Disclosure Certificate relating to the 2025 Tax Allocation Refunding Bonds and authorizing certain other actions in connection therewith.
Presentation provided by Wing-See Fox with Urban Futures, Inc.
Questions ensued
Motion was made to approve staff recommendation
Moved: Council Member Jones
Seconded: Mayor Pro Tem Harriman
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
13. Award of a Professional Services Provider Agreement to BRINC Drones, Inc. for the Implementation of the Drones as First Responder Program
Recommendation:
That the Honorable City Council:
(1) Award a Professional Services Provider Agreement to BRINC Drones, Inc. for the implementation of the Drones as First Responder Program; (2) Adopt Resolution No. 25-070 to amend the Fiscal Year 2025-26 budget; (3) Approve the expenditure of Supplemental Law Enforcement Services Fund (SLESF) monies in the amount not to exceed $831,929.18 for the Drones as First Responder Program; and
(4) Authorize non- substantive changes to the Professional Services Provider Agreement, if necessary, as agreed upon by the City Manager and City Attorney.
Presentation provided by Blake Resnick with BRINC Drones, Inc.
Questions ensued
Motion was made to approve staff recommendations
Moved: Mayor Becerra
Seconded: Council Member Jones
Comments ensued
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
14. Revised Purchase of a Rovver X/RXSAT 2.0 Main Line and Lateral Launch Inspection System with 2026 Ford E-450 Cutaway and 16-Foot Studio Build-Out
Recommendation:
That the Honorable City Council:
(1) Rescind the February 18, 2025, approval for the purchase of an electric 2024 Ford E-Transit Cutaway Closed- Circuit Television (CCTV) inspection van in the amount of $504,912.18; and
(2) Authorize the purchase of a gas -powered 2026 Ford E -450 Cutaway CCTV inspection van, equipped with a Rovver X/RXSAT 2.0 Main Line and Lateral Launch Inspection System, from Haaker Equipment Company under Sourcewell Contract #120721-EVS, in an amount not to exceed $480,071.02.
Questions ensued
Motion was made to approve staff recommendations
Moved: Council Member Gaudin
Seconded: Mayor Pro Tem Harriman
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
15. Budget Amendment for Federal Bridge Formula Program Grant Funds - Bear Valley Road Overhead at BNSF Railroad Project
Recommendation:
That the Honorable City Council adopt Resolution No. 25- 069 to amend the Fiscal Year 2025/2026 Budget appropriating additional revenue up to $1,430,291 from Bridge Formula Program grant funds for the Bear Valley Road Overhead at BNSF Railroad Project.
Questions ensued
Motion was made to approve staff recommendation
Moved: Mayor Becerra
Seconded: Council Member Gaudin
Comments ensued
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
16. Runway 17/35 Reconstruction, Phase VI, Project #CC26-043
Recommendation:
That the Southern California Logistics Airport Authority Board of Directors:
(1) Ratify the acceptance of Grant Agreement #3- 06-0359-034-2025 (“Grant 34”) between the United States of America acting through the Federal Aviation Administration (“FAA”) and the Southern California Logistics Airport Authority (“SCLAA”) in the amount of $13,680,000 in support of the Runway 17/35 Reconstruction, Phase VI, Project #CC26-043;
(2) Adopt Resolution No. SCLAA 25- 012 increasing budgeted grant revenues by $13,680,000, i ncreasing budgeted grant expenditures by $13,680,000, and increasing budgeted grant match expenditures by $684,000; and (3) Approve the award of a Construction Contract to Coffman Specialties Inc., in the amount not to exceed $8,725,000 for Runway 17/35 Reconstruction, Phase VI, Project #CC26-043 (“Project”).
Questions ensued
Motion was made to approve staff recommendations
Moved: Mayor Becerra
Seconded: Council Member Irving
Comments ensued
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
17. Consultant/Professional Services Provider Agreement with studio 2G Architects, LLP for architectural and engineering design services for solar canopy parking structures at the Wellness Center, Project JM25-076
Recommendation:
That the Honorable City Council:
(1) Approve the Consultant/Professional Services Provider Agreement with studio 2G Architects, LLP for a 12 -month term in an amount not to exceed $136,000.00 for architectural and engineering services, including construction plans, for solar canopy parking structures at the Wellness Center; and
(2) Authorize non-
substantive changes to the Consultant/Professional Services Provider Agreement, if necessary, as agreed upon by the City Manager and City Attorney.
Motion was made to approve staff recommendations
Moved: Council Member Gaudin
Seconded: Council Member Irving
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
Motion was made to consider items 18 and 19 concur rently with Council Member questions and comments treated as one item
Moved: Mayor Becerra
Seconded: Council Member Jones
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
18. Revisions to the Employee Salary Schedule, Resolution No. 25-071
Recommendation:
That the Honorable City Council adopt Resolution No. 25- 071, revising the Employee Salary Schedule, effective July 1, 2025.
19. Revisions to the Employee Salary Schedule, Resolution No. 25-072
Recommendation:
That the Honorable City Council adopt Resolution No. 25- 072, revising the Employee Salary Schedule, effective September 1, 2025.
Motion was made to approve staff recommendations for items 18 and 19
Moved: Council Member Jones
Seconded: Council Member Gaudin
Comments ensued
Motion passed 5-0
Ayes: Council Member Gaudin, Council Member Irving, Council Member Jones, Mayor Pro Tem Harriman, Mayor Becerra
20. Appointment to the vacant seat on the Victorville Planning Commission
Recommendation:
That Your Honorable City Council consider appointing Kenneth Lutz to the Victorville Planning Commission as recommended by Mayor Becerra.
Questions ensued
Motion was made to appoint Kenneth Lutz to the Planning Commission
Moved: Mayor Becerra
Seconded: Council Member Irving
Comments ensued
Motion failed 2-3
Ayes: Council Member Irving, Mayor Becerra
Noes: Council Member Gaudin, Council Member Jones, Mayor Pro Tem Harriman
21. City Manager Reports
City Manager Keith C. Metzler announced that Animal Services will be at the High Desert Farmers Market next Thursday, October 16
th, from 8 a.m. to 12 p.m.
with some of our adorable pets looking for forever homes.
Code Compliance is continuing the Commercial Community Enhancement Program in the Old Town area, helping business owners improve their property appearance. With support of police, MET officers, and the Homeless Engagement Team, with added foot patrol the City is working to make Old Town much safer and more inviting for residents.
Environmental Programs successfully completed the Old Town Clean Up Project; June through August the City provided free curbside trash pickup to 276 eligible households and businesses. In 63 days, 24 tons of materials were collected.
The deadline to register for the City’s next Community Cleanup Day has been extended to this Friday, October 10
th. This special Halloween-themed cleanup
event will be on Saturday, October 25th, from 8 a.m. to 11:30 a.m.
The City is excited to launch its new Pledge to be Green Organic Recycling Sticker Campaign. Designed to help residents learn and practice proper organics recycling. Participants can earn fun virtual stickers by completing the pledge on the City website and will have the opportunity to win a raffle.
Fire Prevention will be having an Open House on Thursday, October 9th from 5 p.m. to 7 p.m. at Station 315, located at Sunset Ridge Park.
22. Discussion and Possible Action Regarding Upcoming Agenda Items
None
23. Reports from Council Members
Council Member Jones is looking forward to the VVWRA meeting and will be attending the League of California Cities Conference where she will be recognized for Advanced Leadership.
Mayor Pro Tem Harriman stated that the Fall Festival was a grand accomplishment. There were lots of people, lots of kids, and he is looking forward to next year.
Mayor Becerra thanked the staff that put on the Fall Festival as it was a great success.
Adjournment
Mayor Becerra adjourned the meeting at 7:56 p.m.
Attest:
_____________________ _________________________ Elizabeth Becerra, Mayor Jennifer Thompson, City Clerk
Item Number: 6
City Council / Board of Directors
Consent Calendar
Meeting of: October 21, 2025
Submitted By:
Fredy Bonilla, City Engineer
Subject:
Reduction of the Faithful Performance Security associated with a Single-Family Residential Home located at 9525 Goss Road
Recommendation:
That the Honorable City Council approve the full release of Water Faithful Performance Security associated with a Single-Family Residential home located at 9525 Goss Road.
Fiscal Impact:
There is no fiscal impact as a result of this action.
Strategic Plan Goal:
This item aligns with “Goal E - Invest in Infrastructure” in the City of Victorville Strategic Plan 2023-2026. Although this is not a Capital Improvement Project, we apply the same strategy to private development projects as they are essential in meeting the community’s needs.
Background:
Case No. EWTR23-00420 involves a scattered single-family residential home located within the jurisdiction of San Bernardino County and the Victorville Water District’s service area. The developer, Mr. Uriel Lee, was required to install a 356 linear foot water main extension on Goss Road to enable the Victorville Water District to provide water service.
As part of this public improvement, the developer provided securities for the water infrastructure. The developer has diligently completed all the required public improvements, and at the regular City Council meeting held on October 15, 2024, the City Council approved and accepted the completed water improvements.
Discussion:
In accordance with Victorville Municipal Code Section 17.64.070(3), the remaining 20- percent of the Faithful Performance Security was held for a one-year warranty period, 4 3
4 7
and the Labor and Materials security was held for a six-month period. Therefore, staff recommends the full release of the Water Improvement Faithful Performance Security, as the acceptance of the water public improvements took place at the regular City Council meeting on October 15, 2024, and there are no open warranty items.
Staff is available for any questions Council may have.
Prepared By:
Nicoale Sylvestre, Management Specialist
Attachments: A. Vicinity Map
B. Securities Table
C. Existing Securities
Attachment B
Securities Table
Securities Table
Developer:
Mr. Uriel Lee
12064 Nahoa Way
Victorville, Ca 92392
Faithful Performance Security
Water Improvement - 100436975 Labor & Materials Security Water Improvement - 100436975
Amount of ORIGINAL Security: $46,443.10 Amount of ORIGINAL Security: $23,211.55 Amount of Security CURRENTLY: $9,288.62 Amount of Security CURRENTLY: $0.00 Amount of Security being REDUCED: $9,288.62 Amount of Security being REDUCED: $0.00 Amount of Security REMAINING: $0.00 Amount of Security REMAINING: $0.00
Item Number: 7
City Council / Board of Directors
Consent Calendar
Meeting of: October 21, 2025
Submitted By:
Fredy Bonilla, City Engineer
Subject:
Engineering Report for the First Quarter of Fiscal Year 2025/2026 Recommendation:
That the Honorable City Council review and file this quarterly report.
Fiscal Impact:
There is no fiscal impact associated with this action.
Strategic Plan Goal:
This item aligns with “Goal E - Invest in Infrastructure” in the City of Victorville Strategic Plan 2023-2026. The various divisions of the Engineering Department create a healthy and livable community by designing and constructing citywide public infrastructure through in-house Capital Improvement Projects and private development projects.
Discussion:
The City of Victorville Engineering Department serves both residential and commercial customers, with a staff of 29 personnel, who oversee the design and construction of all public improvements Citywide. Department staff will be providing quarterly updates to present completed projects, projects in construction, and upcoming projects.
Staff is available for any questions Council may have.
Prepared By:
Ximena Zambrano, Assistant Engineer II
Attachment: A. Engineering FY 2025/2026 Q1 Quarterly Update Attachment A
Engineering FY
2025/2026 Q1 Quarterly
Update
City of Victorville
Engineering Department
July 1, 2025 through September 30, 2025
The Engineering Department is off to a strong start in the first quarter of Fiscal Year (FY) 2025/2026. I am pleased to report on the department’s progress to date. x The Public Works Traffic Signal Maintenance Crews completed the installation of retro-reflective borders (RRBs) around all traffic signals throughout the City.
This project, funded through the Highway Safety Improvement Program (HSIP) grant, enhances safety by increasing the visibility of signal heads in both daytime and nighttime conditions compared to standard backplates. The Federal Highway Administration (FHWA) approved the use of retro-reflective tape after a seven-year safety study showed that the use of RRBs reduced total crashes at intersections by 15% to 24%. Kudos to our Public Works Traffic Signal Maintenance Crews for completing the labor as the grant only paid for the materials.
x In coordination with Southern California Edison and Elecnor Belco Electric, Inc. our Public Works Traffic Signal M aintenance Crews, also replaced a damaged traffic signal pole on the northwest corner of Mojave Drive and Village Drive.
x Engineering staff completed the General Electric (GE) Driveway project at the Southern California Logistics Airport (SCLA) which will provide better access to the GE Hanger for extra-large jet engine delivery trucks. x The existing drainage cross gutter at Doris Davies Park was restored by the Engineering team after being damaged by Tropical Storm Hilary in 2023. A huge thanks to our Parks team for installing the sod and making it a park again. x Completion of the Old Town Sidewalk Connectivity Phase 2 Project included the construction of 3,380 lineal feet of sidewalk, 16 new curb ramps, and 31 new driveway approaches. In total nine segments of sidewalk were constructed on B Street, C Street, 2nd Street, 4th Street, 5th Street, and 10th Street in Old Town Victorville.
x The Engineering Department also substantially completed the slurry sealing of
4.5 miles of multiple roads throughout the City, including Luna Road, Amargosa Road, Eucalyptus Street, and Third Avenue.
x On the Development side of the house, Richmond American Homes completed the construction of a major storm drain at Third Avenue. Although Third Avenue was closed for an extended period of time, the community will soon start noticing the benefits of this project as the piping of the wash crossing will help to prevent the closure of Third Avenue north of Ottawa Street during major storm events. Next Richmond will complete the road widening on the west side of Third Avenue and construct the missing segments of Talpa Street and Ottawa Street from Third Avenue to Arrowhead Drive which will help with access and circulation.
Projects currently under construction are advancing significantly, and construction contracts have been awarded for the following projects:
x The 2025 City of Victorville Citywide Street Improvements include four separate projects on Green Tree Boulevard, Village Drive, Ridgecrest Road, and Roy Rogers Drive. Our plan is to complete the restriping of Green Tree Boulevard and the sidewalk construction on Village Drive this fall but there will be a hold on the paving projects on Ridgecrest Road a n dR o yR o g e r sD r i v eu n t i lM a r c ho f2 0 2 6f o rb e t t e rw e a t h e r .A l t h o u g ha fall construction start was initially preferred, investing nearly $4 million in these projects requires careful consideration of all factors that could impact construction, including weather conditions. As a result, construction is now scheduled to begin in the spring.
x The Victorville Municipal Utility Services (VMUS) Gas Main Replacement - Phase 5 marks the final stage in the comprehensive replacement of all existing gas mains at SCLA. The gas main replacement will allow VMUS to provide all customers with reliable natural gas at a competitive price supplied through the Kern River Pipeline. Most importantly it will allow us to no longer have to buy any gas from Southwest Gas Company.
The Engineering Department also continues to make great progress on our projects in design as we wrap up the design of Mojave Drive from Amargosa Road to I-15, the SCLA 1-Million Gallon Tank for recycled water, and the Amethyst Road Turnout No. 5 pipeline. Lastly, we have initiated the design phase for our FY 2026 Capital Improvement Projects (CIP) which include street improvements on Bear Valley Road west of Highway 395, enhancements along Third Avenue south of Nisqualli Road, and the construction of reclaimed water pipelines at SCLA. Our goal is to complete the designs this fall to ensure the projects are shovel-ready by Summer 2026.
A big thank you to our hard-working engineers, surveyors, plan checkers, inspectors, drafters, and admin staff who work very hard to ensure that the City’s infrastructure is improved each day.
A Message from the City Engineer
Fredy A. Bonilla, City Engineer
Project
UpdatesQ1
CONSTRUCTION
COMPLETED
CAPITAL IMPROVEMENT PROJECTS
This project installed retro-reflective borders around 96 traffic signal backplates to improve safety.
Total Cost: $96,358
HSIP Funds: $86,722
Completion Date: July 21, 2025
Installation of Retro-reflective Tape
This project constructed a 270-foot long "driveway" to provide direct access off Innovation Way at SCLA to the GE Hangar facility. It is designed specifically for long "Low-boy" semi-truck trailers that carry large GE turbine engines.
Contractor: Sol Construction
Contract Amount: $339,982
Contract Award: March 18, 2025
Start of Construction: Spring 2025
Completion Date: July 2, 2025
General Electric (GE) Driveway Project
This project restored the existing drainage infrastructure to its original condition.
Contractor: Kelley’s Underground Construction
Contract Award: April 15, 2025
Original Contract Amount: $206,720
Final Contract Amount: $179,664.30
Start of Construction: July 2025
Completion Date: August 8, 2025
Oro Grande Wash at Doris Davies Park
Ribbon Gutter Reconstruction Project
Mojave at Village Traffic Signal
Traffic staff in conjunction with Southern California Edison (SCE) and Elecnor Belco Electric, Inc. (Belco) successfully replaced a damaged signal pole on the northwest corner for the Mojave at Village Traffic Signal.
This work required coordination with SCE to sleeve the power lines due to the luminaire arm’s proximity. Additionally, Belco assisted with operations of the crane to remove and install the signal pole.
Our Public Work's Traffic Engineering crews disassembled and assembled the new signal pole and installed all the conductors.
Completion Date: August 25, 2025
Old Town Sidewalk Connectivity Phase 2
This project provided residents with continuous sidewalks, upgraded curb ramps, and drive approaches to meet current ADA standards at various locations throughout Old Town.
Contractor: DM Contracting, Inc.
Contract Award: March 18, 2025
Contract Amount: $616,774.00
Start of Construction: June 9, 2025
Completion Date: September 30, 2025
CONSTRUCTION
IN PROGRESS
CAPITAL IMPROVEMENT PROJECTS
New Traffic Signal at Village Drive and
Puesta Del Sol Project
This project will install a traffic signal at the Village/ Puesta Del Sol intersection.
Contractor: Elecnor Belco Electric, Inc.
Contract Amount: $1,120,480
HSIP Grant Amount: $526,500
Contract Award: March 19, 2024
Start of Construction: August 1, 2024
Estimated Construction Completion: October 2025
Puesta Del Sol
Dr
Block Wall Project – Various Locations
The purpose of this project is to enhance both safety and security at Well Sites 137, 203, 207, and the Stoddard Wells Pump Station by replacing existing chain-link fencing with 6- foot Concrete Mansory Unit (CMU) block walls topped with 4-foot anti-climb spike extenders. In addition to improving site secur ity, the new block walls and automated gates will significantly improve the visual appearanc e of these critical infrastructure locations, aligning with the District’s goals for aesthetic improvements in public-facing areas.
Bid Opening Date: March 13, 2025
Contractor: SDC Engineering Inc.
Contract Amount: $1,454,345.00
Contract Award: May 6, 2025
Start of Construction: July 2025
Estimated Construction Completion Date: Fall 2025
Well Site 137
Well Site 207
Well Site 203
Stoddard Wells Lift Station
7th Street
Traffic Signal Modifications Project
This project will increase safety by replacing
outdated traffic signal equipment, improving
detection, accessibility, and lighting.
Contractor: Elecnor Belco Electric, Inc.
Contract Amount: $2,876,393
HSIP Grant Amount: $1,320,000
Contract Award: March 19, 2024
Start of Construction: August 1, 2024
Estimated Construction Completion: October 2025
Forrest Ave
Lorene Dr
Victor St
Mojave Dr
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B St
Pressure Zone Change Project – Area 7
The Victorville Water District will reconfigure the existing water system in the northeastern area of Bear Valley Road and Balsam Road to address low water pressure and inadequate fire flow by rezoning the area from Pressure Zone 3170 to Pressure Zone 3290.
Bid Opening Date: December 19, 2024
Contractor: Hemet Manufacturing Company, Inc (DBA Genesis Construction)
Contract Amount: $2,011,621
Contract Award: February 4, 2025
Start of Construction: May 12, 2025
Estimated Completion Date: Fall 2025
Roy Rogers Drive Pavement
Reconstruction and Rehabilitation
Project - From I-15 to Amargosa Road
This project will reconstruct portions of Roy Rogers Drive in addition to constructing a median in place of existing delineators across the street from In-n-Out to increase safety.
Bid Opening Date: August 12, 2025
Contractor: Vance Corporation
Contract Amount: $2,285,522.24
Contract Award: August 19, 2025
Start of Construction: March 2026
Estimated Completion Date: Summer 2026
Ridgecrest Road Reconstruction and
Improvement Project - Bear Valley
Road to Pahute Ave
This project will reconstruct Ridgecrest Road between Bear Valley Road and Pahute Avenue, and it will close existing infrastructure gaps on the east side of the road by providing A DA compliant curb ramps, curb & gutter, fire hydrants, and crosswalks (as needed).
Bid Opening Date: August 12, 2025
Contractor: Vance Corporation
Contract Amount: $1,712,110.42
Contract Award: August 19, 2025
Start of Construction: March 2026
Estimated Completion Date: Summer 2026
Village Drive Sidewalk Project – From
Puesta Del Sol Dr. to Tawney Ridge Ln.
This project will provide sidewalk and drive approaches along Village Drive from Puesta Del Sol Drive to Tawney Ridge Lane.
Bid Opening Date: August 12, 2025
Contractor: Vance Corporation
Contract Amount: $543,437.59
Contract Award: August 19, 2025
Start of Construction: October 2025
Estimated Completion Date: November 2025
Green Tree Boulevard from Ridgecrest Rd
to Coad Rd.
This project will adjust lane striping to provide smoother transitions for merging east of Ridgecrest Rd and will update signage to reinforce safe transitions.
Bid Opening Date: August 12, 2025
Contractor: Vance Corporation
Contract Amount: $34,591.07
Contract Award: August 19, 2025
Start of Construction: October 2025
Estimated Completion Date: November 2025
Victorville Municipal Utility Services (VMUS)
Gas Improvement Project – Phase 5
The City aims to complete the conversion of Southern Cali fornia Logistics Airport's (SCLA) gas distribution system from Southwest Gas to the Kern River Gas Transmission Corporation. Phase 5 will connect the remaining section of VMUS’ distribution area to the larger part of VMUS’ system which is already being supplied by Kern River.
Upon completion, customers will benefit from higher-pressure natural gas and more reasonable costs.
Bid Opening Date: July 15, 2025
Contractor: AM Ortega
Contract Amount: $181,052.42
Contract Award: August 19, 2025
Start of Construction: October 2025
Estimated Completion Date: November 2025
Citywide Pavement Preservation and
Maintenance Project – Phase II
This project includes micro-surfacing treatment for approximately
4.5 miles of City streets.
Contractor: Pavement Coatings Company
Contract Award: June 17, 2025
Contract Amount: $1,052,251.48
Start of Construction: August 29, 2025
Estimated Construction Completion: Fall 2025
CAPITAL IMPROVEMENT PROJECTS
UPCOMING
CONSTRUCTION
PROJECTS
Crosswalk Enhancement Project
This project will improve the safety of nine (9) intersections by installing rectangular rapid flashing beacons with additional pavement markings and signage.
In-house Design Status: 100% Complete
Material Procurement Status: In Progress
Projected Advertisement Date: Fall 2025 (Concrete Work Only) Project will be completed by the Traffic Engineering Division of the Public Works & Water Department with contractor
support for concrete improvements at each location.
Mojave Drive Improvements from
I-15 Freeway to Amargosa Road
This project will reconstruct Mojave Drive from I-15 to Amargosa Road and will also widen the north side of this segment from Condor to Amargosa. The north side of Mojave will have curb and gutters, and sidewalks, as well as ADA-compliant curb ramps, driveway approaches, fire hydrants, crosswalks, and signage.
In-house Design Status: 90% Complete – Right-of-Way needs to be acquired between Condor and Amethyst.
Projected Advertisement Date: January 2026
PROJECTS IN
DESIGN PHASE
CAPITAL IMPROVEMENT PROJECTS
Industrial Wastewater Treatment Plant (IWWTP)
Expansion
The City’s Wastewater Treatment Facility is currently operating at 90% capacity. Anticipated growth in residential, commercial, and industrial developments has created the need to expand the facility’s capacity. The City retained a consultant to evaluate best expansion alternatives and prepare expansion plans up to a 30% design level.
Selected Consultant: Woodard & Curran, Inc.
Consulting Contract Awarded: August 20, 2024
Start of Design Activities: October 15, 2024
Project Status: Design Phase 30% Complete / Workshop held on August 12, 2025
National Pollutant Discharge Elimination
System (NPDES) Permit
The City issued a Request for Proposals (RFP) for the preparation of a National Pollutant Discharge Elimination System (NPDES) Permit to explore an alternative option for excess recycled water disposal.
Consulting Contract Awarded: December 17, 2024
Selected Consultant: Larry Walker Associates
Status: Data gathering, regulation review, reclaimed water quality sampling and site selection.
PROJECTS IN DESIGN PHASE
ESTIMATED
CONSTRUCTION
START DATE
Pipeline Replacement Project – Area 28 FY 2025/2026
1MG Recycled Water Storage Tank Project FY 2025/2026
2026 Citywide Pavement Preservation and Maintenance Project FY 2025/2026 Amethyst Road Sidewalk Connectivity Project FY 2025/2026 Bear Valley Road Restripe Project FY 2025/2026
Bear Valley Road Street Improvements Project from Monte Vista Road to US-395 FY 2025/2026 Eagle Ranch Parkway Sidewalk Connectivity Project FY 2025/2026 Green Tree Boulevard Restripe Project FY 2025/2026
Installation of Street Lights (Old Town, Bear Valley Road) FY 2025/2026 Meadow Grove Drive Sidewalk Connectivity Project FY 2025/2026 Mojave Drive Reconstruction Project from Amargosa Road to US-395 FY 2025/2026 Mojave Drive Reconstruction Project from I-15 to 7th St FY 2025/2026 Pipeline Replacement Project – Area 5 FY 2025/2026
Third Avenue Street Improvements Project from Nisqualli Road to Field Street FY 2025/2026 Sewer Capacity Improvement Project C2&C3 FY 2026/2027
La Paz Drive Project from I-15 NB ramp to 7th Street FY 2026/2027 Pipeline Replacement Project – Area 6 FY 2026/2027
Santa Fe Wash Sewer Relocation Project FY 2027/2028
DEVELOPMENT
ENGINEERING
DEVELOPMENT REVIEW
Permit Type Issued
Utility 143
Right-of-Way 31
Transportation 67
Water 39
Review of Hydrology, Geotechnical, Water Quality
Management Plans (WQMP), Water/Sewer Feasibility,
and Traffic Studies
Issuance of Conditions of Approval
Review of Civil Improvement Plans
Issuance of Public ROW Permits
Inspection During Construction
Project Acceptance
Development
Type
Number of Permit Plan Checks
Completed In Review
Residential 75 8
Commercial 83 16
Number of Inspections Completed: 1,209
Engineering
Planning
Building
DEVELOPMENT ENGINEERING
DEVELOPMENT REVIEW
DEVELOPMENT ENGINEERING – PROJECT UPDATES
Raising Cane's: The developer of Raising Cane's at the location of Roy Rogers Drive, west of Civic Drive has completed their raised median improvements along their project frontage.
DEVELOPMENT REVIEW
DEVELOPMENT ENGINEERING – PROJECT UPDATES
Tract No. 14132: Richmond American Homes (RAH) completed the construction of a triple 2’ by 4’ box culverts across Third Avenue in September. The tract interior streets are also taking shape.
DEVELOPMENT REVIEW
DEVELOPMENT ENGINEERING – PROJECT UPDATES
Tracts 17110 & 17308: D.R. Horton started Phase 1 of the West Creek development. They have since improved and opened the north leg of Amethyst Road at Mojave Drive and installed the wet utilities for Phase 1.
DEVELOPMENT ENGINEERING UPCOMING TRACT
Tract 20275 – KB Homes
Security Substitution Approved at the January 21, 2025, City Council Meeting
Development commenced in April 2025
Water, Sewer, and Strom Drain Utilities and Street Improvements August 2025: Monte Vista Road widening including LMAD
improvements, curb and gutter, sidewalk, street lighting, and right turn pocket at Luna Rd.
Model Home Construction – November 2025
t
DEVELOPMENT REVIEW
Tract 16792 – The City Council approved a Security Substitution (bonds) on June 3, 2025. Pacific Communities is developing the 184 vacant lots located at the southeast corner of Dos Palmas Road and Monte Vista Road.
DEVELOPMENT ENGINEERING – PROJECT UPDATES
DEVELOPMENT REVIEW
Tract 16894 – Legacy Homes has begun the construction of a 60” Reinforced Concrete Pipe (RCP) storm drain on the south side of Mojave Drive from Onyx Road to Topaz Road. The City Council approved a Security Substitution (bonds) on May 20, 2025.
DEVELOPMENT ENGINEERING – PROJECT UPDATES
SURVEYING /
MAPPING
SURVEYING / MAPPING
Surveying Support Completed
Developer Document Reviews 8
Engineering Department CIP 4
Public Works 3
SCLA 1
VMUS 0
Economic Development 1
Item Number: 8
City Council / Board of Directors
Consent Calendar
Meeting of: October 21, 2025
Submitted By:
Fredy Bonilla, City Engineer
Subject:
Reduction of Securities for Tract Map No. 15396
Recommendation:
That the Honorable City Council:
(1) Approve a 20-percent release of the Street Public Improvement Faithful Performance Security for Tract Map No. 15396; and
(2) Accept the completed street improvements.
Fiscal Impact:
If approved, a reimbursement of $159,711.69 will be issued from the Engineering’s Deposit Trust Account No. 600-23130. Since it is a trust account, there will be no net fiscal impact.
Account Code Description
600-23130 Deposit Trust
Strategic Plan Goal:
This item aligns with “Goal E - Invest in Infrastructure” in the City of Victorville Strategic Plan 2023-2026. Although this is not a Capital Improvement Project, we apply the same strategy to private development projects as they are essential in meeting the community’s needs.
Background:
Tract Map No. 15396 (Tract 15396) is a 95-lot, single family subdivision, located at the northeast corner of Mesa Linda Avenue and Ava Loma Street. On September 1, 2020, the City Council approved a Subdivision Improvement Agreement (SIA), with Victorville 115-Lots, LP, the project owner and the entity that serves as limited partner in the development. Securities were accepted as a cash deposit from the acting lender in the project, WMMC, LLC. The conditions of approval for the tract required the developer to 4 3
7 3
finalize various infrastructure components, including water, drainage, sewer, street, landscaping maintenance assessment district (LMAD), and monumentation improvements. The developer has made significant progress in the development, and at the regular City Council meeting on July 6, 2021, 60-percent of the Street Public Improvement Faithful Performance Security was released.
Discussion:
The developer has met the conditions of approval and has successfully completed all the requirements for street improvements for Tract 15396. Therefore, staff recommends that the City Council approve an additional 20-percent reduction for an overall reduction of 80- percent of the Street Faithful Performance Security in accordance with Victorville Municipal Code (VMC) Section 17.64.070(1), as well as accept the completed street improvements. The remaining 20-percent of the Faithful Performance Security will be held for the one-year warranty period, in accordance with VMC Section 17.64.070(4).
Staff is available for any questions Council may have.
Prepared By:
Nicoale Sylvestre, Management Specialist
Attachments: A. Vicinity Map
B. Securities Table
C. Securities Deposit
Attachment B
Securities Table
Securities Table
Water, Sewer, Drainage, Street, LMAD and Monumentation
Faithful Performance Security
Water Improvements – Cash Security Labor & Materials Security Water Improvements – Cash Security
Amount of ORIGINAL Security: $58,965.50 Amount of ORIGINAL Security: $29,482.75 Amount of Security CURRENTLY: $0.00 Amount of Security CURRENTLY: $0.00 Amount of Security being REDUCED: $0.00 Amount of Security being REDUCED: $0.00 Amount of Security REMAINING: $0.00 Amount of Security REMAINING: $0.00 Faithful Performance Security
Sewer Improvements – Cash Security Labor & Materials Security Sewer Improvements – Cash Security
Amount of ORIGINAL Security: $75,762.50 Amount of ORIGINAL Security: $37,881.25 Amount of Security CURRENTLY: $0.00 Amount of Security CURRENTLY: $0.00 Amount of Security being REDUCED: $0.00 Amount of Security being REDUCED: $0.00 Amount of Security REMAINING: $0.00 Amount of Security REMAINING: $0.00 Faithful Performance Security
Drainage Improvements – Cash Security Labor & Materials Security Drainage Improvements – Cash Security
Amount of ORIGINAL Security: $3,300.00 Amount of ORIGINAL Security: $1,650.00 Amount of Security CURRENTLY: $0.00 Amount of Security CURRENTLY: $0.00 Amount of Security being REDUCED: $0.00 Amount of Security being REDUCED: $0.00 Amount of Security REMAINING: $0.00 Amount of Security REMAINING: $0.00 Faithful Performance Security
Street Improvements – Cash Security Labor & Materials Security Street Improvements – Cash Security
Amount of ORIGINAL Security: $798,558.46 Amount of ORIGINAL Security: $399,279.23 Amount of Security CURRENTLY: $319,423.38 Amount of Security CURRENTLY: $399,279.23 Amount of Security being REDUCED: $159,711.69 Amount of Security being REDUCED: $0.00 Amount of Security REMAINING: $159,711.69 Amount of Security REMAINING: $399,279.23
Securities Table
Water, Sewer, Drainage, Street, LMAD and Monumentation
Developer:
WMMC, LLC.
1885 California Avenue
Corona, Ca 92881
Faithful Performance Security
LMAD Improvements – Cash Security
Labor & Materials Security
LMAD Improvements – Cash Security
Amount of ORIGINAL Security: $204,162.09 Amount of ORIGINAL Security: $102,081.05 Amount of Security CURRENTLY: $0.00 Amount of Security CURRENTLY: $0.00 Amount of Security being REDUCED: $0.00 Amount of Security being REDUCED: $0.00 Amount of Security REMAINING: $0.00 Amount of Security REMAINING: $0.00 Faithful Performance Security
Monumentation – Cash Security
Amount of ORIGINAL Security: $27,115.00
Amount of Security CURRENTLY: $0.00
Amount of Security being REDUCED: $0.00
Amount of Security REMAINING: $0.00
Attachment C
Securities Deposit
Item Number: 9
City Council / Board of Directors
Consent Calendar
Meeting of: October 21, 2025
Submitted By:
Joe Slegers, Building Official
Subject:
Building Department Activity Report for Quarter 3 of Calendar Year 2025 Recommendation:
That the Honorable City Council review and file.
Fiscal Impact:
There is no fiscal impacts associated with this item.
Strategic Plan Goal:
The City of Victorville Strategic Plan 2023-2026 identifies multi-year strategic goals and various strategies to work towards achieving those goals. Goal A, Financial Sustainability focuses on fostering fiscal health through disciplined long-term planning, cost control, increased revenues, and cost recovery. Specific to this item, Strategy 3 focuses on maintaining adequate reserves in the general fund in order to protect against fluctuations in the economy, unexpected expenses, and to meet or exceed the Government Finance Officers Association’s recommended standard. The data in this report can assist the Council in monitoring development activity for fluctuations due to economic conditions and other factors.
Background:
Staff has compiled the attachment Building Department Activity Report for the third quarter of the 2025 calendar year.
Discussion:
This attached Building Department Activity report includes information regarding permits, licensing activity, and revenue related to single-family residences, new commercial and industrial business and construction, as well as various permits and licenses issued by the Building Department, Business License Division, and Fire Prevention. 4 3
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Prepared By:
Jaimie Lester, Building Manager
Attachment: A. Building Department Activity Report Q3 2025
Attachment A
B U I L D I N G
D E P A R T M E N T
Q U A R T E R L Y
R E P O R T
FIRE PREVENTION | BUSINESS LICENSE | BUILDING
July 1, 2025 - September 30, 2025
Table of Contents
5-6Building Permit Analysis
7Monthly Inspections & Stops
8Building Permit Totals & Revenue
9-11Business License Analysis
12Business License Totals & Revenue
13-14Fire Prevention Activity Analysis
FIRE PREVENTION | BUSINESS LICENSE | BUILDING
First Look Pictures 3-4
FIRE PREVENTION | BUSINESS LICENSE | BUILDINGYour First Look at the Addition &Renovation of the Victorville CityLibrary & Green Tree Golf Course! Your First Look at the Addition &Renovation of the Victorville CityLibrary & Green Tree Golf Course!
FIRE PREVENTION | BUSINESS LICENSE | BUILDINGYour First Look at the Addition &Renovation of the Victorville CityLibrary & Green Tree Golf Course! Cont.
Your First Look at the Addition &Renovation of the Victorville CityLibrary & Green Tree Golf Course! Cont.
BUILDING
Building Permit AnalysisBuilding Permit Analysis
This chart shows single family residential permit activity for the quarter broken down by month, as well as a year over year comparison. The chart covers two types of permit statuses: those that have been issued and those which have passed final inspections.
Issued & Finalized Single Family Residential Permits
Miscellaneous Finalized Permits
This chart shows miscellaneous permit activity for the quarter broken down by month, as well as a year over year comparison. Miscellaneous permits are permits for items that are not associated with new construction, such as patios, pools, block walls, HVAC, and water heater changeouts, etc.
BUILDING
B u i l d i n g P e r m i t A n a l y s i s C o n t .B u i l d i n g P e r m i t A n a l y s i s C o n t .
I s s u e d / F i n a l i z e d C o m m e r c i a l & I n d u s t r i a l P e r m i t s This chart shows commercial and industrial new construction permit activity for the quarter, broken down by month and square footage, along with a year over year comparison.
*The sc aling chang e sho wn in
Augus t 2025 r e flects the
issuance of a signific an t permit
f or Americ an Jerky Compan y , a
major de v elopmen t.
BUILDING
Monthly Inspections & StopsMonthly Inspections & Stops
This chart shows the monthly data for this quarter for two categories: Inspections and Stops. Some individual “stops” involve multiple inspections, which is why the number of inspections is typically higher.
BUILDING
Building Permit Totals & RevenueBuilding Permit Totals & Revenue N u m b e r / P e r c e n t a g e / R e v e n u e o f I s s u e d P e r m i t s Q u a r t e r l y P e r m i t R e v e n u e - P r i o r Y e a r C o m p a r i s o n The dual-ring donut chart shows the number of permits issued and renewed, categorized by permit type. The inner ring represents the number of permits issued, and the outer ring represents the percentage of total revenue collected by the Building Division.
This chart compares revenue totals in this quarter, with the legend on the right side clarifying which year each color corresponds to with last year’s revenues for comparison.
BUSINESS LICENSE
This chart shows the number of commercial business licenses issued and renewed, categorized by license type as shown in Victorville’s Municipal Code. Each color represents a different business license category. The inner ring represents new licenses issued, and the outer ring represents renewed licenses.
Business License AnalysisBusiness License Analysis
C o m m e r c i a l B u s i n e s s L i c e n s e s N e w & R e n e w e d P a g e X
BUSINESS LICENSE
BUSINESS LICENSE
Business License Analysis Cont.Business License Analysis Cont.
H o m e O c c u p a t i o n B u s i n e s s L i c e n s e s N e w & R e n e w e d This chart shows the number of home occupation business licenses issued and renewed, categorized by license type as shown in Victorville’s Municipal Code. Each color represents a different business license category. The inner ring represents new licenses issued, and the outer ring represents renewed licenses.
BUSINESS LICENSE
Business License Analysis Cont.Business License Analysis Cont.
O u t - o f - C i t y B u s i n e s s L i c e n s e s N e w & R e n e w e d This chart shows the number of out-of-city business licenses issued and renewed, categorized by license type as shown in Victorville’s Municipal Code. Each color represents a different business license category. The inner ring represents new licenses issued, and the outer ring represents renewed licenses.
R e n t a l B u s i n e s s L i c e n s e s N e w & R e n e w e d This chart shows the number of rental business licenses issued and renewed, categorized by license type as shown in Victorville’s Municipal Code. Each color represents a different business license category. The inner ring represents new licenses issued, and the outer ring represents renewed licenses.
BUSINESS LICENSE
Business License Totals & RevenueBusiness License Totals & Revenue A l l B u s i n e s s L i c e n s e s N e w & R e n e w e d This chart shows revenue totals in this quarter, with the legend on the right side clarifying what each color corresponds to. Each bar shows the monthly corresponding revenue amounts of issued/renewed licenses for this quarter, as well as a year-to-year comparison.
This chart presents the total number of business licenses issued and renewed. Each bar shows the corresponding monthly number for the current quarter, including both new and renewed licenses, and is compared against the same period from the previous year.
Q u a r t e r l y B u s i n e s s L i c e n s e R e v e n u e - P r i o r Y e a r C o m p a r i s o n
FIRE PREVENTION
F i r e P r e v e n t i o n
A c t i v i t y A n a l y s i s
F i r e P r e v e n t i o n
A c t i v i t y A n a l y s i s
Plan Reviews Completed
The following chart illustrates the type and number of plan reviews completed by the Fire Prevention Division during this quarter, for New Construction Projects and Tenant Improvements to ensure fire code compliance.
FIRE PREVENTION
Fire Prevention Activity Analysis Cont.Fire Prevention Activity Analysis Cont.
Fire Prevention Permits Issued
The following chart illustrates the type and number of permits the Fire Prevention Division issued for various construction types and operations.
F i r e P r e v e n t i o n Q u a r t e r l y I n s p e c t i o n s The following chart illustrates the type and number of fire inspections completed by the Fire Prevention Division during the last quarter.
Total Inspections = 1,247
Total Permits Issued = 26
Item Number: 10
City Council / Board of Directors
Consent Calendar
Meeting of: October 21, 2025
Submitted By:
Donna Meester, Community Services Director
Subject:
Notice of Completion – City Hall Security Camera Expansion, Project CC25-022 Recommendation:
That the Honorable City Council accept as complete and approve the Notice of Completion for the City Hall Security Camera Expansion, Project CC25-022, and authorize the City Manager to execute the Notice of Completion.
Fiscal Impact:
There is no fiscal impact associated with this item. The project was approved in the 2024- 2025 Annual Budget and funded through the American Rescue Plan Act (ARPA), Account No. 277-20110-81018. Five percent (5%) retention, totaling $15,705.36, was withheld from progress payments. Sufficient appropriations exist; no additional funding is required.
Strategic Plan Goal:
Goal B – Public Safety: Implement public safety strategies to support a thriving and growing community. Goal E – Invest in Infrastructure: Maintain the City’s assets through investment in infrastructure and innovation.
Background:
On November 19, 2024, the City Council unanimously approved a construction agreement with Veterans Communication Services, Inc. in the amount of $314,107.03 for the Installation of Security Cameras at City Hall, Project CC25-022. There were no change orders during the course of construction.
Discussion:
The City Hall Security Camera Expansion, Project CC25-022, included the installation of twenty-three (23) new security cameras throughout City Hall. The project was completed on October 1, 2025, within the terms of the agreement and to the satisfaction of staff.
Therefore, staff are requesting approval and filing of the Notice of Completion 4 3
6 7
(Attachment A). Upon approval, staff will release the $15,705.36 retention to Veterans Communication Services.
Prepared By:
Daysi Oxley, Facilities Administrative Technician
Attachments: A. Notice of Completion – City Hall Security Camera Expansion (Project #CC25-022)
B. Photos
Attachment A
Recording of this document is fee-exempt under Government SPACE ABOVE THIS LINE FOR RECORDER’S USE Code Section 6103. No Documentary Transfer Tax is due on the document pursuant to Revenue Taxation Code Section 11922
PUBLIC CONTRACT
NOTICE OF COMPLETION
NOTICE IS HEREBY GIVEN THAT:
1. T
he undersigned is OWNER or agent of the OWNER of the interest or estate stated below in the property hereinafter described.
2. The FULL NAME of the OWNER is City of Victorville.
3. The FULL ADDRESS of the OWNER is 14343 Civic Drive, Victorville, Ca 92392.
A work of improvement on the property hereinafter described was COMPLETED October 1, 2025.
4. The work of improvement completed is described as follows: City Hall Security Camera Expansion
5. The NAME OF THE ORIGINAL CONTRACTOR, if any, for such work of improvement; Veterans Communication Services, Inc.
6. The work site location is 14343 Civic Dr. Victorville, CA 92392.
7. Assessor’s Parcel Numbers: 0396-181-05
8. The property on which said work of improvement was completed is in the City of Victorville, County of San Bernardino, State of California.
Verification of NON-INDIVIDUAL owner: I, Keith C. Metzler, the undersigned, declare under penalty of perjury under the laws of the State of California that I am the City Manager of the aforesaid interest or estate in the property described in the above notice; that I have read said notice, that I know and understand the contents thereof, and that the facts stated therein are true and correct.
at V ictorville, California
Date Keith C. Metzler,
City Manager
City of Victorville
RECORDING REQUESTED BY:
C
ITY OF VICTORVILLE
WH
EN RECORDED MAIL TO:
C
ITY OF VICTORVILLE
ATTN: CITY CLERK
P.O. BOX 5001
VICTORVILLE, CA 92393-5001
Attachment B
Cameras Installed in
Council Chambers
Cameras Installed in
Council Chambers/Lobby
Cameras Installed
Outside of Employee Breakroom
Cameras Installed in Public Area
First Floor Cashier/Reception Area
Cameras Installed in Public Area
First Floor of City Hall
Cameras Installed in Public Area
First Floor Main Entrance
Cameras Installed
Second Floor- Hallway by the Training Room
Cameras Installed Second
Floor- Training Room
Cameras Installed
Second Floor of City Hall
Item Number: 11
City Council / Board of Directors
Consent Calendar
Meeting of: October 21, 2025
Submitted By:
Fredy Bonilla, City Engineer
Subject:
Highway Safety Improvement Program Traffic Signal Retro-Reflective Border Project Completion Report
Recommendation:
That the Honorable City Council receive and file this report.
Fiscal Impact:
There are no fiscal impacts related to this report.
Strategic Plan Goal:
This item aligns with “Goal E - Invest in Infrastructure” in the City of Victorville Strategic Plan 2023-2026. This project supports this goal by investing in our traffic signal infrastructure to enhance safety for drivers, cyclists, and pedestrians.
Background:
The Federal Highway Administration (“FHWA”) identifies signalized intersection traffic signal head backplates with yellow retro-reflective borders (“RRBs”) as a proven safety countermeasure. The application of RRBs on the backplates enhance the visibility of the traffic signal heads helping drivers better recognize signal indications, especially at night.
In 2004, FHWA approved the use of RRBs after a seven-year safety study determined that the use of RRBs reduced total crashes at intersections by 15% to 24%.
To implement this safety improvement, Engineering Staff submitted a grant application for the Highway Safety Improvement Program (“HSIP”), administered by Caltrans, in September of 2022. The grant application proposed the installation of RRBs by the City’s Traffic Engineering Operations & Maintenance Staff for the 96 signalized intersections citywide that were in operation at that time. On March 9, 2023, Caltrans notified the City that its application was selected to receive $100,440 in State HSIP grant funding. The 4 3
5 7
City will provide a 10% match of $11,160 from the Street Lighting Assessment District bringing the total project cost to $111,600.
The project was presented to the City Council on May 2, 2023, at which time the scope of work and the California Environmental Quality Act (“CEQA”) Notice of Exemption were approved.
Discussion:
In June 2024, the Traffic Engineering Operations staff ordered and received the RRB tape to install on each individual traffic signal head. On average, each signalized intersection has approximately 20 signal heads. Over the past year, during routine maintenance at each signalized intersection, Traffic Engineering Operations & Maintenance staff installed the RRB tape, completing work on one to two traffic signals per week.
In July 2025, the Traffic Engineering Operations staff completed the installation of RRBs on all signal head assemblies for the 96 traffic signals included in the project scope, at a total cost of $96,357.94. Since then, new traffic signals have been installed with RRBs, and now all 101 of the City’s operating signals include them.
Staff recommends that the Honorable City Council receive and file this report.
Staff is available for any questions Council may have.
Prepared By:
Jovanny Flores, Assistant Engineer I
Attachment: A. Retro-Reflective Borders Before and After Pictures
ATTACHMENT A
Before
After
Item Number: 12
City Council / Board of Directors
Written Communications
Meeting of: October 21, 2025
Submitted By:
Mazharul Islam, Technology Officer
Subject:
Cisco Webex Calling and Contact Center Migration Project Recommendation:
That the Honorable City Council approve and authorize the City Manager to sign a four- year Professional Services Agreement between the City of Victorville and Logicalis, Inc., in an amount not to exceed $599,851.36 for the implementation of a citywide migration of the City’s Voice and Contact Center systems to Cisco’s Webex Calling and Contact Center cloud applications.
Fiscal Impact:
This proposed action would result in a fiscal impact of $599,851.36 over a four-year period, which includes:
Price Summary Amount
Cisco Webex Software – 4-year
subscription
$420,360.00
(annual payments of $105,090.00)
Professional Services for Implementation
(one-time fee)
$204,458.56
Product Discount (-24,967.20)
This project was budgeted as a part of the Fiscal Year 2025/26 budget and funding is available under account 1001557-55050-36048 – IT Communications Systems Cisco Webex Conversion.
Strategic Plan Goal:
This item aligns with Strategic Goal E – Invest in Infrastructure – by modernizing existing systems and strengthening infrastructure to increase service levels and communication both internally and externally.
4 3
2 4
Background:
The City currently operates an on-premises Cisco Unified Call Manager Voice over Internet Protocol (VoIP) system, which relies on aging virtual infrastructure and hardware nearing the end of its life. The system is increasingly difficult to support and lacks modern features. Key limitations include:
• Limited support for mobile and remote work
• Lack of integration with modern productivity tools
• Restricted conferencing and voicemail capabilities
• Minimal support for hybrid or disaster recovery environments To address these challenges, the IT Department has evaluated modern cloud-based VoIP solutions. Since Cisco is a leading solution provider, and to ensure compatibility and maintain our standard service level, Cisco Webex was deployed at our Wellness Center site and is currently in use. Cisco Webex was chosen because of its compatibility with the City’s existing infrastructure and its successful pilot deployment at the Wellness Center.
This project will connect City Hall and the other City sites to the same voice system.
Discussion:
The proposed migration to Cisco Webex Calling and Contact Center represents a strategic modernization of the City’s communication infrastructure. By transitioning from an aging on-premises VoIP system to a cloud-based solution, the City will significantly reduce its reliance on outdated hardware and virtual infrastructure, thereby improving system resilience and disaster recovery capabilities. Cisco Webex enables seamless mobility and remote work by allowing staff to make and receive calls from any device, which is essential in today’s hybrid work environment. The platform also integrates voice, video, messaging, and file sharing into a unified collaboration suite, enhancing productivity and internal communication across departments. Its compatibility with the City’s existing Cisco network infrastructure simplifies implementation and minimizes the need for additional equipment. Furthermore, the solution is scalable, allowing the City to adapt to future growth and evolving operational needs without major reinvestment. Cisco Webex also meets industry standards for data encryption and call security, ensuring compliance with regulatory requirements. Overall, this migration will unify all City sites under a single, modern communication system that supports efficient service delivery and long-term sustainability.
The quote adheres to the pricing requirements of the National Association of State Procurement Officials (NASPO) ValuePoint Master Agreement #AR3227, Cisco Participating Addendum CA #7-20-70-47-01 contract. Per Section 2.28.100(b)(3) of the Victorville Municipal Code (VMC), the City Council can authorize the purchase of general services, supplies, or equipment that is purchased through a cooperative purchasing arrangement pursuant to Section 2.28.120 of the VMC. The NASPO ValuePoint Master Agreement #AR3227 names Logicalis, Inc. as an authorized fulfillment partner of the agreement and therefore meets the requirements of the aforementioned VMC sections.
The NASPO ValuePoint contract has an expiry date of September 30, 2026. 4 3
2 4
Staff recommends that the City Council approve and authorize the City Manager to sign a Professional Services Agreement with Logicalis, Inc. in the amount not to exceed $599,851.36.
Staff remains available for any questions the Council may have.
Prepared By:
Tanya Thomas, Technology Manager
Attachments: A. Quote # 2025-210009v5 – COV-Cisco Webex Calling and Contact Center – 4 year
B. NASPO ValuePoint Master Agreement #AR3227
C. Utah NASPO ValuePoint Master Agreement #AR3227 -
Addendum
D. Utah NASPO ValuePoint Master Agreement #AR3227 -
Addendum - Amendment 2
Attachment A
COV- Cisco Webex Calling & Contact Center - 4 Year
Quotation # 2025-210009v5
Prepared By Logicalis for:
City of Victorville
To the attention of :
City of Victorville
14343 Civic Drive
Victorville, CA 92393
August 19, 2025
Executive Summary
This quote is for a 48-month FLEX Enterprise Agreement subscription for both UC and UCCX, with a subscription cost of $420,360.00, and has been set up for annual billing.
The total cost, including Professional Services - $599.851.36 Subscription Terms:
UC - Start date of 09/26/2025 and end date of 09/25/2029 UCCX - Start date of 09/26/2025 and end date of 09/25/2029 Annual billing to the City of Victorville will be approximately the following:
• Year 1 - $105,090.00 + $204,458.56 (Professional
Services)
• Year 2 - $105,090.00
• Year 3 - $105,090.00
• Year 4 - $105,090.00
The professional Services portion will be invoiced during the 1st year, which is $204,458.56 Note, Cisco's US Government and Education Multi-Year Subscription Non-Appropriation Policy is in effect for this quote. In the event of non-appropriation during a multi-year subscription, upon written request within at least sixty (60) days prior to the expiration of the annual subscription term, Cisco will offer the customer the right to terminate the remainder of the multi-year subscription without any penalties.
City of Victorville
A
ugust 19, 2025
Quotation # 2025-210009v5
Pricing Summary
The following is a price summary of Logicalis’ proposed solution.
Price Summary
Amount
Software
$420,360.00
Vendor Resold Services
$195,698.56
Professional Services
$8,760.00
Products One Time Discount
-$24,967.20
Grand Total
$599,851.36
City of Victorville
August 19, 2025
Logicalis, Inc.
Quotation # 2025-210009v5
COV- Cisco Webex Calling & Contact Center - 4 Year
Quotation # 2025-210009v5
Customer Name & Address
Logicalis Account Executive
City of Victorville
14343 Civic Drive
Victorville, CA 92393
Jesse Zepeda
Corona, CA 90602
+1 9513932313
[email protected]
Bill To Address
Ship to Address
City of Victorville
14343 Civic Dr
Victorville, CA 92392-2303
City of Victorville
14343 Civic Drive
Victorville, CA 92393
This Quotation adheres to the pricing requirements of the NASPO ValuePoint Master Agreement #AR3227, Cisco Participating Addendum CA #7-20-70-47-01 contract.
Item
Qty
Part Number
Description
Unit Price
Extended Price
Products
1 1 Webex Contact Center -
Cisco Professional
Services
Webex Contact Center - Cisco
Professional Services
Subtotal: $53,128.91
2 1 CX-PDIC-COC-CSM Collaboration Contact Center Custom Solution
$13,554.08 $13,554.08
3 1 CX-PDIC-COC-CSM Collaboration Contact Center Custom Solution
$19,921.85 $19,921.85
4 1 CX-PDIC-COC-CSM Collaboration Contact Center Custom Solution
$19,652.98 $19,652.98
5 1 Webex Calling - Cisco
Professional Services
Webex Calling - Cisco Professional
Services
Subtotal: $142,569.65
6 1 CX-PDIC-COA-CSM Collaboration Calling Custom Solution $67,374.25 $67,374.25 7 1 CX-PDIC-COA-CSM Collaboration Calling Custom Solution $38,200.51 $38,200.51 8 1 CX-PDIC-COA-CSM Collaboration Calling Custom Solution $36,994.89 $36,994.89 9 1 Discount Amount Product Discount -$24,967.20 -$24,967.20 Products Subtotal
$170,731.36
Logicalis Professional Services - Fixed Fee
10 1 PS Project Initiation $4,380.00 $4,380.00
11 1 PS Project Completion $4,380.00 $4,380.00
Logicalis Professional Services Fixed Fee Subtotal
$8,760.00
City of Victorville
August 19, 2025
Logicalis, Inc.
Quotation # 2025-210009v5
Item
Qty
Part Number
Description
Term
(Months)
Invoicing
Frequency
Recurring
Charge
Extended Price
Products Annuity
1 1
Contact Center
Contact Center
Subtotal:
$144,383.84
2 1
A-FLEX-3-CC
Flex 3.0 for Contact Center
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
3 1
SVS-CSS-SUPT -
SSPT
Solution Support for
Collaboration
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$3,606.00
$14,424.00
4 6
A-FLEX-WCC-P-C
Webex Contact Center
Premium Concurrent Agent
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$7,588.80
$30,355.20
5 1
A-FLEX-P-CC
On Prem to Webex Contact
Center - Premises Ent
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
6 1
A-FLEX-CJIVR-ENT
WxCC Additional Cisco IVR
Ports Entitlement
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
7 1
A-FLEX-WCALL-
ENT
Webex Calling Entitlement
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
8 1
A-FLEX-ADDON-
ENT
Contact Center Addon
Entitlement
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
9 6
A-FLEX-P-C-AGT -
ENT
Webex Contact Center
Concurrent Premium Agent
Entitlement
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
10 29
A-FLEX-S-C-AGT -
ENT
Webex Contact Center
Concurrent Standard Agent
Entitlement
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
City of Victorville
August 19, 2025
Logicalis, Inc.
Quotation # 2025-210009v5
11 29
A-FLEX-WCC-S-C
Webex Contact Center
Standard Concurrent Agent
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$24,812.40
$99,249.60
12 1
Webex Calling
Webex Calling
Subtotal:
$277,149.45
13 1
A-FLEX-3
Collaboration Flex Plan 3.0
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
14 618
A-FLEX-C-PRO
Webex Calling Entitlement
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
15 5
A-FLEX-MSTE-NU-
ENT
Meeting Suite Named User
Entitlement (1)
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
16 515
A-FLEX-P-CALL
Prem to Webex Calling / UCM
Cloud
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
17 12460
A-FLEX-FILESTG-
ENT
File Storage Entitlement
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
18 623
A-FLEX-MSG-ENT
Messaging Entitlement
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
19 618
A-FLEX-C-DEV-
ENT
Cloud Device Registration
Entitlement
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
20 258
A-FLEX-CL-CA
Webex Calling Common Area
Entitlement
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
21 5
A-FLEX-NUM-EE
NU Webex Meetings Package
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$1,844.40
$7,377.60
22 258
A-FLEX-LGW-CUBE
CUBE for Webex Calling (2)
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
City of Victorville
August 19, 2025
Logicalis, Inc.
Quotation # 2025-210009v5
23 5
A-FLEX-NBR-STG
Webex Cloud Recording
Storage Entitlement
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
24 623
A-FLEX-PROPACK-
ENT
Pro Pack for Cisco Control Hub
Entitlement
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
25 520
SVS-FLEX-SUPT -
BAS
Cisco Support Standard
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
26 515
A-FLEX-EACL
EntW Webex Calling
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$51,788.40
$207,153.60
27 5
A-AUD-TOLLDIALIN
Meetings Toll Dial-In Audio (1)
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
28 5
A-AUD-EDGEAUD-
USER
Webex Edge Audio (1)
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
29 1
A-AUD-VOIP
Included VoIP (1)
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$0.00
$0.00
30 515
A-AUD-OCP1-EA
Outbound Calling Plan -
Committed Enterprise
Agreement User
Est. Start Date: 09-26-2025
Est. End Date: 09-25-2029
48 Annual
$15,450.00
$61,800.00
Products Annuity Total
$105,090.00
$420,360.00
Item
Qty
Part Number
Description
Unit Price
Overage (reference pricing only; not included in Quotation total)
1 1
A-FLEX-WCC-P-C-O
Webex Contact Center Premium
Concurrent Agent Overage
$170.00
2 1
A-FLEX-WCC-S-C-O
Webex Contact Center Standard
Concurrent Agent Overage
$115.00
3 1
A-FLEX-RS-GB-O
Additional Recording Storage - Gb
Overage
$0.04
4 1
A-FLEX-C-IVR-O
Webex Contact Center Addl IVR Ports
Overage
$70.00
City of Victorville
August 19, 2025
Logicalis, Inc.
Quotation # 2025-210009v5
5 1
A-FLEX-ERC
Emergency Response Center Call fee per
location search US
$43.00
6 1
A-AUD-PSTN-INT
International Metered Calling for Local
$0.00
7 1
A-AUD-AHP-FEE-U
Port Order After Hours Fee
$170.00
8 1
A-AUD-CNCL-U
Port Order Cancellation Fee
$5.00
9 1
A-AUD-DATE-U
Port Order Change / Cancel Fee
(Expedited)
$100.00
10 1
A-AUD-PSTN-SN-NL-U
Service Number Non Local Overage
$0.00
11 1
A-AUD-OCP1-U
Outbound Calling Plan- Uncommitted
Usage Overage
$0.13
12 1
A-AUD-PSTN-INT-NL
International Metered Calling for Non
Local
$0.00
13 1
A-AUD-U-SN-U
Service Number Bundle
$0.03
14 1
A-AUD-U-TN
Telephone number (TN) for Local
Number- Uncommitted
$0.03
15 1
A-AUD-SNAP-FEE-U
Port Order Snapback Fee
$500.00
16 1
A-AUD-PSTN-SN-U
Service Number Overage
$0.00
17 1
A-AUD-U-SN-NL-U
Service Number Non Local Bundle
$0.03
18 1
A-AUD-U-TN-NL
Telephone number (TN) for Non Local
Number- Uncommitted
$0.03
Grand Total
Products and Services Subtotal:
$599,851.36
Grand Total:
$599,851.36
City of Victorville
August 19, 2025
Logicalis, Inc.
Quotation # 2025-210009v5
Professional Services Statement of Work
Communication & Network Services - Webex Calling Implementation Tasks and Activities
1 Implement
1.1 Implementation Configuration
1.1.1 30 hours of Logicalis assistance with Webex Calling Deployment
Project Management
The assigned Logicalis Project Manager will be responsible for providing the following Project Management Services:
Project Management (L1)
Planning
• Project initiation phone call
• Resource scheduling
• High-level milestone timeline
Execution
• Tracking of Products relating to this SOW ordered through Logicalis, if applicable • Project status meetings up to 2 hours*
• Resource schedule management
• Oversight of project activitie
• Serves as the Customer Service point of contact
Monitoring & Controlling
• Project Deliverables management
• Scope of Services and Project Schedule management
• Document Project Change Requests (PCRs), if applicable • Project budget estimates vs. actual reporting (for Time & Material engagements) Closing
• Project closure and Acceptance processing
*If the Project is priced as a Fixed Price, the Price includes up to two (2) cumulative resource hours dedicated for status meetings. Any additional time spent on status meetings in excess of these two (2) hours are considered out of scope. Such additional meetings require a mutually agreed upon PCR. If the Project is priced on a Time and Material basis, then Customer will be billed according to the rates set forth herein.
City of Victorville
August 19, 2025
Logicalis, Inc.
Quotation # 2025-210009v5
Professional Services Assumptions / Customer Responsibilities
Non-Contiguous Delivery
Logicalis has selected, designed, and quoted the Services to be performed and (as applicable) Deliverables to be provided under this SOW with an understanding that they will be delivered in more than one discrete time interval and/or in planned phases of work (i.e., non-contiguously). To enable Logicalis to deliver maximum value of the Services within the mutually accepted timeframe set forth in this SOW, Customer acknowledges and agrees that a Project Change Request, setting forth any applicable adjustments to the project timeline and pricing, including but not limited to hourly, recurring, and flat fee pricing (depending on the impact on Logicalis’ efficiencies and resource allocations), will need to be made and executed in any of the three (3) following events:
1. Customer requests a change of the SOW timeline or scheduling of Services for convenience; or
2. Customer is the precipitating reason, either by its own action or inaction or that of its contractors, agents, employees, or (as applicable) users of Services performed under this SOW, cause a delay in the performance of Services by Logicalis; or
3. Customer requests a project hold (i.e., a pause in Logicalis’ performance of Services).
Each such Project Change Request will describe, at the minimum, the duration and/or extent of the timeline or scheduling change, the reason for Customer’s request for a timeline or scheduling change, and any applicable pricing changes resulting from such change
City of Victorville
August 19, 2025
Logicalis, Inc.
Quotation # 2025-210009v5
Terms and Conditions
Terms Applicable to All Sales
1. In the event Customer chooses to lease the Products and/or Services from a third party leasing company, Customer remains liable for payment to Logicalis for all Products and/or Services purchased until Logicalis receives payment from such leasing company.
2. All items not specifically included in this document are out of scope.
3. Prices are valid for 30 days from date of the document unless otherwise stated.
4. The information in this document is considered proprietary and confidential to Logicalis. By acceptance of this Quotation, Customer agrees to maintain this confidentiality and use such information for internal purposes only.
Terms Applicable for Product Sales
1. To the extent applicable, the terms of the NASPO ValuePoint Master Agreement #AR3227, Cisco Participating Addendum CA #7-20-70-47-01 are incorporated herein by reference. For all other terms not addressed in the previously stated contract, Logicalis Terms of Sale, found on our website at www.us.logicalis.com/tcsales apply and are incorporated herein by reference.
2. Any variation in quantity or requested delivery may result in price changes.
3. Prices are subject to change without notice in the event the Product's manufacturer/distributor changes the price to Logicalis.
4. Shipping and taxes are added at time of invoice. Shipping charges are subject to handling fees for specifying carriers and same day shipments.
5. Logicalis collaborates with the OEM/distributor to schedule delivery to Customer’s loading dock; inside delivery is available upon request and may increase the cost of delivery.
6. For Cisco Products being resold by Logicalis pursuant to this Quotation, Customer hereby agrees to be bound by the applicable Cisco General Terms (including applicable Offer Descriptions), Buying Programs, Supplemental Terms, and other terms and conditions terms governing the access and use of such Products, which are located at the following link(s) as applicable (“Cisco Terms”): (a) www.cisco.com/c/en/us/about/legal/ cloud-and-software/cloud-terms.html for all Product offerings stated therein; and (b) for Products that are packaged Cisco services, https://www.cisco.com/c/dam/en_us/about/doing_business/legal/ service_descriptions/docs/Services-Guide.pdf. The Cisco Terms are incorporated herein by reference. For any Cisco Products purchased on a subscription basis, the subscription shall automatically renew for subsequent terms equal in duration to the initial term at Logicalis’ then-current prevailing rates in effect at the time of renewal unless Customer, no less than forty-five (45) days prior to the end of the then-current subscription term, either: (a) issues a new purchase order to Logicalis; (b) accepts a Logicalis Quotation for renewal of such Products; or (c) provides written notice of non-renewal to Logicalis.
Terms Applicable for Professional Services Sales
1. To the extent applicable, the terms of the NASPO ValuePoint Master Agreement #AR3227, Cisco Participating Addendum CA #7-20-70-47-01 are incorporated herein by reference. For all other terms not addressed in the previously stated contract, Logicalis Terms of Sale, found on our website at www.us.logicalis.com/tcsales apply and are incorporated herein by reference.
2. General customer responsibilities, project assumptions, change management processes, and other terms applicable to the delivery and receipt of services (as applicable to this Quotation), found at us.logicalis.com/ gcr, are incorporated herein by reference.
City of Victorville
August 19, 2025
Logicalis, Inc.
Quotation # 2025-210009v5
3. Unless otherwise mutually agreed upon, reasonable travel expenses will be tracked separately and billed directly to Customer. Travel expenses will include cost incurred from travel (airfare, rental car, mileage, tolls and lodging). Meals, if any, will be billed at the per diem rate of $65.
City of Victorville
August 19, 2025
Logicalis, Inc.
Quotation # 2025-210009v5
Quotation Acceptance
By signing below, the undersigned accepts this offer and confirms that he/she is authorized to purchase these items on behalf of Customer. This offer may be accepted by purchase order or other acknowledgement of acceptance, including, without limitation, by signing this document. Any reference to a Customer's Purchase Order or P .O. number does not indicate Logicalis' acceptance of terms and conditions referenced on/attached to any such P .O.
Accepted By:
City of Victorville
Accepted By:
Logicalis, Inc.
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© 2025 Logicalis, Inc. All trademarks are acknowledged. All rights reserved.
City of Victorville
August 19, 2025
Logicalis, Inc.
Quotation # 2025-210009v5
Cisco Systems, Inc.
Project Name: Webex calling PDI 22 sites
Project ID: F24460/ Deal ID: 71678228
Cisco Services –Statement of Work
This SOW is subject to and governed by the Services Agreement (“Agreement”) with Cisco as defined in the Services Guide (http://cs.co/Services-Guide), which is incorporated into and made a part of this SOW by this reference. Capitalized terms used in this SOW and not otherwise defined shall have the meanings given them in the Agreement. To the extent there is a conflict between the terms of this SOW and the Agreement, the terms of the SOW shall control with respect to the subject matter of the SOW, unl ess explicitly stated otherwise in this SOW.
As this SOW does not create any rights and obligations between End User and Cisco, Customer agrees that prior to accepting a Purchase Order from End User that Customer will either:
• Ensure that End User understands Cisco’s obligations to the Customer and End User’s responsibilities and obligation to Customer under the SOW, or
• Include the project scope and responsibilities of each party for the Service as set forth in the SOW in its separate contract(s) with End User for the Services resold by Customer and disclose that Customer has contracted with Cisco for the provision of such Services.
Cisco Systems, Inc.
Project Name: Webex calling PDI 22 sites
Project ID: F24460/ Deal ID: 71678228
1. Project Scope
Cisco will provide the Services described hereunder that Customer is purchasing from Cisco to resell to City of Victorville (“End User” or “Customer”). This SOW must be read in conjunction with the Services Guide. All references to “Completion and Acknowledgement Process” or “Change Management Procedures” in this SOW sh all mean the processes as described in the Services Guide.
Cisco Architecture: Collaboration
Technology Services: Webex Calling
1.1. Services Schedule
Services will be scheduled by Cisco after this SOW has been fully signed and Cisco has received a valid Purchase Order from Customer. Cisco shall have a lead-time of up to forty-five (45) Business Days to commence the Services. Cisco will notify Customer in writing (with e-mail being acceptable) of the actual commencement date of Services (“T0” or “Start Date”). The term of this SOW commences on the Services Start Date and continues until completion of the last Milestone. a. Cisco will provide a mutually agreed Project Management Plan (“PMP”). The PMP is a baseline document from which the Cisco PM can manage deliverables, assess progress, and manage change management issues and any ongoing questions.
For clarity, the table below and the order of Services in Section 2, “Services Description”, may not represent the sequence in which the Services will be delivered. The Parties will mutually agree to a final delivery schedule at the commencement of the Services which will be documented in the Project Schedule or PMP. Completion of the Services by the completion date agreed in the final Project Schedule or PMP is dependent upon each party meeting its respective obligations hereunder.
Service Description(s) Document Deliverable(s)
Target Start Date
(in Business Days)
Target End Date
(in Business Days)
Solution Requirements Development Solution Requirement
Document
T0 T0 + 4
Solution Design Development Solution Design Document T0 + 5 T0 + 14 Test Plan Development Test Plan T0 +15 T0 + 17
Migration Plan Development Migration Plan T0 + 18 T0 + 20 Implementation Execution None T0 + 21 T0 +25
Testing Execution None T0 + 26 T0 + 28
Migration Execution None T0 + 29 T0 + 32
Post Migration Support None T0 + 33 T0 + 35
Knowledge Transfer None T0 + 36 T0 +37
If a Service, SOW Milestone or a specific Document Deliverable is listed for review, approval and signoff in the Services Description below, the parties will use the Completion and Acknowledgement Process.
2. Services Description
2.1. Solution Requirements Development
Cisco will
a. Gather information from Customer for the purposes of drafting the Solution Requirements Document by:
Cisco Systems, Inc.
Project Name: Webex calling PDI 22 sites
Project ID: F24460/ Deal ID: 71678228
i. Providing Customer with a requirements questionnaire to list Customer business objectives and technical requirements for the proposed solution.
ii. Review existing Customer provided documentation related to current and planned architectural design(s). iii. Conducting a Two (2) Business Day remote Solution Requirements Development workshop to review requirements of the proposed solution gathered from the Customer and if required (to be determined at Cisco’s discretion) perform a gap analysis against the current architectural design(s) the results of which will be included in the Solution Requirement Document.
iv. Conducting interviews (the number and frequency of such interviews to be at Cisco’s discretion) with key Customer’s stakeholders.
b. Draft a Solution Requirement Document which shall be limited to the following:
i. Business, technical, and operational requirements.Future technology plans.Identified feature or functionality gaps.Summary of the functionality of Webex Calling configuration (Gateways/ Regions/ PSTN etc.)Site/ location/ User and Device dataExclusions
c. Provide the Solution Requirement Document for review and approval. d. Provide written notification that the Solution Requirement Development Services are complete.
Customer will
e. Provide Cisco with input into the Solution Requirement Document by:
i. Returning the completed requirements questionnaire Five (5) Business Days from receipt. ii. Providing the specific requirements and required documentation including relevant documentation related to the Customer’s current and planned architectural design(s). iii. Participating in the Solution Requirements Development workshop. iv. Participating in interviews.
f. Review and approve the Solution Requirement Document. g. Provide signoff for Solution Requirements Development Services.
2.2. Solution Design Development
Cisco will
a. Gather and review information from Customer for the purposes of drafting the Solution Design by:
i. Reviewing Customer provided information.
ii. Conducting a Two (2) Business Day remote Solution Design workshop. iii. Conducting interviews (the number and frequency of such interviews to be at Cisco’s discretion) with key Customer’s stakeholders.
b. Draft the Solution Design Document which shall be limited to the following:
i. Identified feature or functionality gaps
ii. Location requirements and peering connectivity
iii. Identified 22 sites
iv. 600 Knowledge workers and 250 common area devices
v. Control Hub configuration and integration for Directory, SSO, RedSky Cisco Systems, Inc.
Project Name: Webex calling PDI 22 sites
Project ID: F24460/ Deal ID: 71678228
vi. User and workspace calling features
vii. Types of endpoints, gateways, IP address, call routing configuration, firewalls, desktop, call flow details, PSTN integration, LDAP, and SSO, connectivity to Webex Calling, and third -party integration viii. Gather geos/regions where the Webex Calling services will be instantiated ix. Local Gateway
c. Provide the Solution Design Document for review and approval. d. Provide written notification that the Solution Design Development Services are complete.
Customer will
e. Provide the following information upon request by Cisco:
i. Documentation related to current and planned architectural designs f. Provide Cisco with input into the Solution Design Document by:
i. Providing the specific requirements and required documentation. ii. Participating in the Solution Design workshop.
iii. Participating in interviews.
g. Review and approve the Solution Design Document.
h. Provide signoff for Solution Design Services.
2.3. Test Plan Development
Cisco will
a. Gather and review information from Customer for the purposes of drafting the Test Plan by:
i. Reviewing Customer provided information.
ii. Conducting a One (1) Business Day remote Test Plan Development workshop to discuss with Customer the high- level test plan, test cases, execution process and test tools to be used. iii. Conducting interviews (the number and frequency of such interviews to be at Cisco’s discretion) with key Customer’s stakeholders.
b. Draft a Test Plan which shall be limited to the following:
i. Test case expected results and pass/fail criteria.
ii. Test case tool requirements (if applicable)
iii. Call scenarios, to include:
iv. - Common calling features: voicemail, call forward, etc. v. - Call to and from a telephone number within the new location: local/national/international PSTN (if applicable), intra-site, inter-site calls external and internal fax send and receive Phone devices to soft clients vi. 911 emergency calls
c. Provide the Test Plan for review and approval.
d. Provide written notification that the Test Plan Development Services are complete.
Customer will
e. Provide Cisco with input into the Test Plan Document by:
Cisco Systems, Inc.
Project Name: Webex calling PDI 22 sites
Project ID: F24460/ Deal ID: 71678228
i. Providing the specific requirements and required documentation. ii. Participating in the Test Plan Development workshop. iii. Participating in interviews.
f. Review and approve the Test Plan.
g. Provide signoff for Test Plan Development Services.
2.4. Migration Plan Development
Cisco will
a. Gather and review information from Customer for the purposes of drafting the Migration Plan by:
i. Reviewing Customer provided information.
ii. Conducting a One (1) Business Day remote Migration Plan Development workshop for Customer to gather and agree upon the Customer's migration requirements and plan the migration steps. iii. Conducting interviews (the number and frequency of such interviews to be at Cisco’s discretion) with key Customer’s stakeholders.
b. Draft a Migration Plan which is a guide for the migration engineer to follow and contains relevant node and site - specific information and provides a record of the basic tests and actions carried out prior to migration. The Migration Plan excludes testing of application availability beyond connectivity to the implemented solution. The Migration Plan includes information necessary to carry out the migration of connectivity to products identified in the appropriate bill of materials, and as installed at the Customer location, and to verify basic operation and the environment is Ready for Service. "Ready for Service" means that the Customer environment, or a sub-set of it, is functioning as per the specifications documented in the Migration Plan. The Migration Plan drafted by Cisco shall be limited to the following:
i. Steps to migrate the existing solution to the deployed Webex Calling solution ii. Information necessary to carry out the migration of connectivity to Webex Calling, changes to existing Customer infrastructure, and/or new/existing site migrations (User/Devices) iii. Any switchover dependencies
iv. Defined sites/devices migration
c. Provide the Migration Plan for review and approval.
d. Provide written notification that the Migration Plan Development Services are complete.
Customer will
e. Provide the following information upon request by Cisco:
i. Site/ location/ User and Device data
f. Provide the description of traffic, users and/or devices (as applicable), to be migrated at least Five (5) Business Days following completion of the Implementation Execution Services. Customer shall ensure that the list of all traffic, users and/or devices (as applicable), to be migrated at each site is accurate and provide continuous management of those services.
g. Provide Cisco with input into the Migration Plan Document by:
i. Providing the specific requirements and required documentation. ii. Participating in the Migration Plan Development workshop.
Cisco Systems, Inc.
Project Name: Webex calling PDI 22 sites
Project ID: F24460/ Deal ID: 71678228
iii. Participating in interviews.
h. Determine Customer's migration requirements and retain overall responsibility for any business process impact and any process change implementations resulting from the migration services. i. Agree with Cisco on appropriate and timely maintenance windows in advance to enable migration activities planning at each site as will be detailed in the Migration Plan. j. If requested by Cisco, provide physical and logical network schematics for other network elements not included in the scope of this project but reasonably necessary for the provision of Services. k. Review and approve the Migration Plan.
l. Provide signoff for Migration Plan Development Services.
2.5. Implementation Execution
Cisco will
a. Provide remote Implementation Execution Services for the Cisco products covered by the scope of this SOW in accordance with the Cisco product specification and execute the tasks and procedures documented in the Implementation Plan.
b. Configure the Webex Calling platform to include the following site-specific information:
c. - Users/ devices
d. - Types of endpoints
e. - Gateways
f. - Call flow details
g. - Users/devices data
h. - Additional geo region
i. - Voice gateway and phone displacement
j. - Call routing changes
k. - PSTN integration
l. - Configuration for Directory, SSO, RedSky in the Data Gathering Workbook and only as it pertains to Control Hub configuration exclusively
m. - Update the Data Gathering Workbook to include implemented components, devices, and features, to reflect the final as-built workbook
n. Cisco approved devices that require conversion from enterprise firmware to MPP firmware will be upgraded or converted by the Cisco CX team
o. Provide written notification that the Implementation Execution Services are complete.
Customer will
p. Manage the delivery, installation, and configuration of equipment not provided by Cisco that is required to work with, or act as, part of the Cisco-provided equipment.
q. Complete the following tasks within Five (5) Business Days of Migration Plan Development to allow Cisco to complete the implementation execution services:
Cisco Systems, Inc.
Project Name: Webex calling PDI 22 sites
Project ID: F24460/ Deal ID: 71678228
i. Deploy customer premise equipment (CPE) onsite and calling application soft-client ii. Ensure minimum firmware is loaded on all devices necessary to register to the Cisco systems iii. Upgrade on-prem gateway
iv. hardware/software if applicable
v. Configure on-prem local gateway to interface with Webex Calling if applicable vi. Configure on-prem or Cloud Directory, SSO, 3rd party and Webex Hybrid Services components vii. Control Hub configuration for Webex Hybrid Services components viii. Collect and configure the user and location data into the RedSky portal to ensure correct E911 operations ix. Obtain signed certificates for the CSRs provided by Cisco migration window to troubleshoot, test and validate x. Configure any required network changes, i.e., QoS for calling traffic, DHCP, TFTP, ports, firewall, proxy r. Ensure Cisco has access to key Customer stakeholders and Customer site (including physical and/or remote access to solution, devices, and facilities) as necessary for Cisco to perform the Implementation Execution Services. s. Manage any Customer internal change management procedures. t. Make any corrections to Customer-provided and/or installed equipment, as required. u. If applicable, provide input and assist in updating the document used for implementation execution with final, “as - built” information.
v. Provide signoff for Implementation Execution Services.
2.6. Testing Execution
Cisco will
a. Provide remote Testing Execution Services in accordance with the approved Test Plan b. Provide the updated Test Plan to Customer to include the test results. c. Provide written notification that the Testing Execution Services are complete.
Customer will
d. Provide signoff for Testing Execution Services.
2.7. Migration Execution
Cisco will
a. Provide onsite Migration Execution Services in accordance with the approved Migration Plan. b. Validate that number assignment and number porting have completed (if applicable) c. Verify devices come online and register to Webex Calling d. Resolve any issues discovered during testing to ensure that service has been successfully activated for Users in the migration window
e. Provide written notification that the Migration Execution Services are complete.
Customer will
f. Designate key Customer stakeholders to be available to Cisco during migration.
Cisco Systems, Inc.
Project Name: Webex calling PDI 22 sites
Project ID: F24460/ Deal ID: 71678228
g. Provide Cisco with access to all designated areas required for Cisco to perform migration. h. Complete the following tasks within Five (5) Business days of Completion of the Migration Plan Development Services to allow Cisco to complete the migration execution services:
i. Coordinate the migration maintenance windows with Customer ii. Provide any onsite resources, as required
iii. Coordinate number porting activities with provider iv. Coordination and configuration of 3rd party elements to support the Cisco cloud migration activity v. Configure the dial plan modifications to on-premises equipment to support migration event as planned vi. Configure any User-Level calling features required
i. Coordinate access to third party application support personnel. j. Ensure the agreed maintenance windows are available for Cisco to perform migration activities. k. Communicate to Customer’s affected end users the downtime during the agreed maintenance windows. l. Manage delivery, installation, and configuration of equipment not provided by Cisco during the migration that is required to work with, or act as, part of the equipment that Cisco is providing during the migration. m. Provide signoff for Migration Execution Services.
2.8. Post Migration Support
Cisco will
a. Provide Two (2) consecutive Business Days of remote post migration support services over a period of One (1) calendar weeks (the “Post Migration Support Services”). Post Migration Support will commence the next Business Day following completion of Migration Execution Services. b. Provide Post Migration Support Services which will be delivered by One (1) Cisco resource(s) as consultative advice and guidance on the following:
i. Assisting with troubleshooting related to Partner testing of the migrated devices c. Provide the Provide Post Migration Support Services which will be deemed complete on the earlier of the consumption of the above defined number of Business Days or the end of the Post Migration Support period, whereafter Cisco will be entitled to issue an invoice for these Support Services.
Customer will
d. Provide at least two (2) suitably skilled and trained resources to work with Cisco as necessary during the Post Migration Support Services.
2.9. Knowledge Transfer
Cisco will
a. Within five (5) Business Days following completion of Migration Execution Services, reach agreement on the location and the commencement date of the Knowledge Transfer workshop(s). b. Provide information to Customer regarding any Knowledge Transfer session pre -requisites for Customer personnel nominated to attend the Knowledge Transfer workshop(s). Cisco will determine an appropriate format and delivery method for the Knowledge Transfer workshop(s), which will be conducted in English.
Cisco Systems, Inc.
Project Name: Webex calling PDI 22 sites
Project ID: F24460/ Deal ID: 71678228
c. Conduct One (1) remote Knowledge Transfer workshop(s) on topics noted below. The Knowledge Transfer Sessions do not replace product training related to the solution. Each workshop will be held for One (1) consecutive Business Days, for up to a maximum of Ten (10) participants.
d. Provide Knowledge Transfer on topics relevant to the scope of Services described in the SOW. e. Provide related knowledge transfer material, if any. Knowledge Transfer Services will be deemed complete on delivery of all the Knowledge Transfer workshop(s).
Customer will
f. Within five (5) Business Days following completion of Migration Execution Services reach agreement with Cisco on the actual location and the commencement date of the Knowledge Transfer workshop(s). g. Provide further information about Customer’s requirements to enable Cisco to deliver a more focused and tailored Knowledge Transfer workshop.
h. Provide Cisco with the names and basic profiles of personnel attending the Knowledge Transfer workshop at least five (5) Business Days before commencement of the workshop(s). i. In the event that the Knowledge Transfer workshop(s) are held at the Customer facility, ensure that the facility is capable and has all the resources of supporting the workshop(s), in Cisco’s determination. j. Ensure that Customer’s personnel attending the Knowledge Transfer workshop(s) meet all Knowledge Transfer session pre-requisites identified by Cisco.
3. Project Assumptions
The Services and Services pricing are based upon the following assumptions. Changes to the Services may result in an adjustment in the pricing and any additional costs identified as a result of deviations from these assumptions will be managed through t he Change Management Procedures.
3.1 If Customer materially fails or delays the performance of its responsibilities (including those within the Services Guide), Cisco will be entitled to submit a Change Request to the SOW to address the failure or delay. Cisco will not be required to continue to perform Services until the Change Request is signed.
3.2 Only the Services as detailed within Section 1.1 “Services Schedule” and Section 2 "Services Description" are within the scope of this SOW. Anything not mentioned in this SOW is explicitly out of the scope of Services.
3.3 Unless otherwise stated in this SOW, the Cisco Services will be provided remotely for the following location(s):
a. Victorville, CA
3.4 Services will be provided for the Products listed below. This SOW does not apply to the purchase of the Product. a. Webex Calling
4. Pricing
Customer will issue a Purchase Order(s) in accordance with this Section.
Brief Description Price (USD)
Services described in Section 1 and Section 2 142,569.65 Total Price: (USD)$ 142,569.65
4.1 Purchase Order
Customer shall purchase the Services by issuing a Purchase Order(s) containing the line items shown in the Pricing Table and provide such Purchase Order(s) to their Cisco contact. For clarity, if T&E is applicable, a separate line item for T&E Cisco Systems, Inc.
Project Name: Webex calling PDI 22 sites
Project ID: F24460/ Deal ID: 71678228
must also be included. The terms and conditions of this SOW prevail regardless of any additional or conflicting terms on the Purchase Order, other correspondence or any oral communications between the parties.
4.2 Travel and Expense (“T&E”)
The above pricing of Services includes Travel and Expense (“T&E”) in support of Services described herein.
Cisco Systems, Inc.
Project Name: Webex contact center PDI
Project ID: F24723/ Deal ID: 72261895
Cisco Services – Customer Statement of Work
This SOW is subject to and governed by the Services Agreement (“Agreement”) with Cisco as defined in the Services Guide (http://cs.co/Services-Guide), which is incorporated into and made a part of this SOW by this reference. Capitalized terms used in this SOW and not otherwise defined shall have the meanings given them in the Agreement. To the extent there is a conflict between the terms of this SOW and the Agreement, the terms of the SOW shall control with respect to the subject matter of the SOW, unless explicitly stated otherwise in this SOW.
As this SOW does not create any rights and obligations between End User and Cisco, Customer agrees that prior to accepting a Purchase Order from End User that Customer will either:
• Ensure that End User understands Cisco’s obligations to the Customer and End User’s responsibilities and obligation to Customer under the SOW, or
• Include the project scope and responsibilities of each party for the Service as set forth in the SOW in its separate contract(s) with End User for the Services resold by Customer and disclose that Customer has contracted with Cisco for the provision of such Services.
Cisco Systems, Inc.
Project Name: Webex contact center PDI
Project ID: F24723/ Deal ID: 72261895
1. Project Scope
Cisco will provide the Services described hereunder that Customer is purchasing from Cisco to resell to City of Victorville (“End User” or “Customer”). This SOW must be read in conjunction with the Services Guide. All references to “Completion and Acknowledgement Process” or “Change Management Procedures” in this SOW shall mean the processes as described in the Services Guide.
Cisco Architecture: Collaboration
Technology Services: Webex Contact Center Advise and Implement
1.1. Services Schedule
Services will be scheduled by Cisco after this SOW has been fully signed and Cisco has received a valid Purchase Order from Customer. Cisco shall have a lead-time of up to forty-five (45) Business Days to commence the Services. Cisco will notify Customer in writing (with e-mail being acceptable) of the actual commencement date of Services (“T0” or “Start Date”). The term of this SOW commences on the Services Start Date and continues until completion of the last Milestone.
a. Cisco will provide a mutually agreed Project Management Plan (“PMP”). The PMP is a baseline document from which the Cisco PM can manage deliverables, assess progress, and manage change management issues and any ongoing questions.
For clarity, the table below and the order of Services in Section 2, “Services Description”, may not represent the sequence in which the Services will be delivered. The Parties will mutually agree to a final delivery schedule at the commencement of the Services which will be documented in the Project Schedule or PMP. Completion of the Services by the completion date agreed in the final Project Schedule or PMP is dependent upon each party meeting its respective obligations hereunder.
Service Description(s) Document Deliverable(s)
Target Start Date
(in Business Days)
Target End Date
(in Business Days)
Solution Requirements Development Solution Requirement
Document
T0 T0 + 2
Solution Design Development Solution Design Document T0 + 2 T0 + 4 Test Plan Development Test Plan T0 + 5 T0 + 6
Migration Plan Development Migration Plan T0 + 7 T0 + 8 Implementation Execution None T0 + 9 T0 + 12
Testing Execution None T0 + 13 T0 + 14
Migration Execution None T0 + 15 T0 + 18
Post Migration Support None T0 + 19 T0 + 21
Knowledge Transfer None T0 + 22 T0 + 23
If a Service, SOW Milestone or a specific Document Deliverable is listed for review, approval and signoff in the Services Description below, the parties will use the Completion and Acknowledgement Process.
2. Services Description
2.1. Solution Requirements Development
Cisco will
a. Gather information from Customer for the purposes of drafting the Solution Requirements Document by:
Cisco Systems, Inc.
Project Name: Webex contact center PDI
Project ID: F24723/ Deal ID: 72261895
i. Providing Customer with a requirements questionnaire to list Customer business objectives and technical requirements for the proposed solution.
ii. Review existing Customer provided documentation related to current and planned architectural design(s). iii. Conducting a One (1) Business Day remote Solution Requirements Development workshop to review requirements of the proposed solution gathered from the Customer and if required (to be determined at Cisco’s discretion) perform a gap analysis against the current architectural design(s) the results of which will be included in the Solution Requirement Document.
iv. Conducting interviews (the number and frequency of such interviews to be at Cisco’s discretion) with key Customer’s stakeholders.
b. Draft a Solution Requirement Document which shall be limited to the following:
i. Business, technical, and operational requirements that include:
ii. Target use cases.
iii. Success criteria.
iv. Future technology plans.
v. Identified feature or functionality gaps.
vi. -Prerequisites for Webex Contact Center deployment that include:
vii. Voice services and unified communications infrastructure-specific requirements. viii. Cloud data connectivity and bandwidth requirements. ix. Inbound, out-dial requirements.
x. Country regulation requirements (if applicable).
xi. Desktop connectivity requirements.
xii. Interactive Voice Response (IVR) applications.
xiii. Recording and reporting requirements.
xiv. Data security requirements.
c. Provide the Solution Requirement Document for review and approval. d. Provide written notification that the Solution Requirement Development Services are complete.
Customer will
e. Provide Cisco with input into the Solution Requirement Document by:
i. Returning the completed requirements questionnaire Five (5) Business Days from receipt. ii. Providing the specific requirements and required documentation including relevant documentation related to the Customer’s current and planned architectural design(s). iii. Participating in the Solution Requirements Development workshop. iv. Participating in interviews.
f. Review and approve the Solution Requirement Document. g. Provide signoff for Solution Requirements Development Services.
2.2. Solution Design Development
Cisco Systems, Inc.
Project Name: Webex contact center PDI
Project ID: F24723/ Deal ID: 72261895
Cisco will
a. Gather and review information from Customer for the purposes of drafting the Solution Design by:
i. Reviewing Customer provided information.
ii. Conducting a One (1) Business Day remote Solution Design workshop. iii. Conducting interviews (the number and frequency of such interviews to be at Cisco’s discretion) with key Customer’s stakeholders.
b. Draft the Solution Design Document which shall be limited to the following:
i. Technical objectives and requirements fulfillment based on the approved Solution Requirements Document. ii. Proposed device addressing plan.
iii. Proposed Webex Contact Center solution network topology. iv. Webex Contact Center application call flows, scripts, and associated requirements. v. Telephony infrastructure integration-specific details. vi. Agent site and Desktop Connectivity specifications. vii. IVR application call flows, dialed numbers (DN), Call Types, skills and queues specific details (for Dual Tone Multi- Frequency (DTMF) IVR-based call flows).
viii. Any Chat and email specifications.
ix. Recording specifications.
x. Reporting specifications.
xi. Supervisor monitoring/barge-in specifications.
xii. Webex Contact Center-supported Customer Relationship Management (CRM) out of box integration specifications.
xiii. Potential future growth.
xiv. Network infrastructure.
xv. Voice infrastructure.
xvi. Database specifications for screen-pop.
xvii. Third-party integrations.
xviii. Gaps, risks, and any other areas that could impact the implementation. xix. Webex Contact Center migration requirements and planning of the migration steps, which may include:
xx. Steps and schedule to migrate the existing solution to the Webex Contact Center solution. xxi. Any changes to which operations staff should be alerted. xxii. Migration dependencies, if any.
xxiii. Third-party, environmental dependency requirements. c. Provide the Solution Design Document for review and approval. d. Provide written notification that the Solution Design Development Services are complete.
Customer will
e. Provide the following information upon request by Cisco:
Cisco Systems, Inc.
Project Name: Webex contact center PDI
Project ID: F24723/ Deal ID: 72261895
i. Existing UCCX configuration related to current and planned architectural designs. f. Provide Cisco with input into the Solution Design Document by:
i. Providing the specific requirements and required documentation. ii. Participating in the Solution Design workshop.
iii. Participating in interviews.
g. Review and approve the Solution Design Document.
h. Provide signoff for Solution Design Services.
2.3. Test Plan Development
Cisco will
a. Gather and review information from Customer for the purposes of drafting the Test Plan by:
i. Reviewing Customer provided information.
ii. Conducting a One (1) Business Day remote Test Plan Development workshop to discuss with Customer the high- level test plan, test cases, execution process and test tools to be used. iii. Conducting interviews (the number and frequency of such interviews to be at Cisco’s discretion) with key Customer’s stakeholders.
b. Draft a Test Plan which shall be limited to the following:
i. Test case procedures
ii. Test case expected results and pass/fall criteria
iii. Test case tool requirements, if applicable
c. Provide the Test Plan for review and approval.
d. Provide written notification that the Test Plan Development Services are complete.
Customer will
e. Provide Cisco with input into the Test Plan Document by:
i. Providing the specific requirements and required documentation. ii. Participating in the Test Plan Development workshop. iii. Participating in interviews.
f. Review and approve the Test Plan.
g. Provide signoff for Test Plan Development Services.
2.4. Migration Plan Development
Cisco will
a. Gather and review information from Customer for the purposes of drafting the Migration Plan by:
i. Reviewing Customer provided information.
ii. Conducting a One (1) Business Day remote Migration Plan Development workshop for Customer to gather and agree upon the Customer's migration requirements and plan the migration steps.
Cisco Systems, Inc.
Project Name: Webex contact center PDI
Project ID: F24723/ Deal ID: 72261895
iii. Conducting interviews (the number and frequency of such interviews to be at Cisco’s discretion) with key Customer’s stakeholders.
b. Draft a Migration Plan which is a guide for the migration engineer to follow and contains relevant node and site - specific information and provides a record of the basic tests and actions carried out prior to migration. The Migration Plan excludes testing of application availability beyond connectivity to the implemented solution. The Migration Plan includes information necessary to carry out the migration of connectivity to products identified in the appropriate bill of materials, and as installed at the Customer location, and to verify basic operation and the environment is Ready for Service. "Ready for Service" means that the Customer environment, or a sub-set of it, is functioning as per the specifications documented in the Migration Plan. The Migration Plan drafted by Cisco shall be limited to the following:
i. Detailed migration procedures with expected results and migration requisites and requirements. c. Provide the Migration Plan for review and approval.
d. Provide written notification that the Migration Plan Development Services are complete.
Customer will
e. Provide the following information upon request by Cisco:
i. Contact Center custom reports
ii. Custom desktop, scripts or UCCX Applications
f. Provide the description of traffic, users and/or devices (as applicable), to be migrated at least Five (5) Business Days following completion of the Implementation Execution Services. Customer shall ensure that the list of all traffic, users and/or devices (as applicable), to be migrated at each site is accurate and provide continuous management of those services.
g. Provide Cisco with input into the Migration Plan Document by:
i. Providing the specific requirements and required documentation. ii. Participating in the Migration Plan Development workshop. iii. Participating in interviews.
h. Determine Customer's migration requirements and retain overall responsibility for any business process impact and any process change implementations resulting from the migration services. i. Agree with Cisco on appropriate and timely maintenance windows in advance to enable migration activities planning at each site as will be detailed in the Migration Plan. j. If requested by Cisco, provide physical and logical network schematics for other network elements not included in the scope of this project but reasonably necessary for the provision of Services. k. Review and approve the Migration Plan.
l. Provide signoff for Migration Plan Development Services.
2.5. Implementation Execution
Cisco will
a. Provide remote Implementation Execution Services for the Cisco products covered by the scope of this SOW in accordance with the Cisco product specification and execute the tasks and procedures documented in the Implementation Plan.
Cisco Systems, Inc.
Project Name: Webex contact center PDI
Project ID: F24723/ Deal ID: 72261895
b. Provide written notification that the Implementation Execution Services are complete.
Customer will
c. Manage the delivery, installation, and configuration of equipment not provided by Cisco that is required to work with, or act as, part of the Cisco-provided equipment.
d. Ensure Cisco has access to key Customer stakeholders and Customer site (including physical and/or remote access to solution, devices, and facilities) as necessary for Cisco to perform the Implementation Execution Services. e. Manage any Customer internal change management procedures. f. Make any corrections to Customer-provided and/or installed equipment, as required. g. If applicable, provide input and assist in updating the document used for implementation execution with final, “as - built” information.
h. Provide signoff for Implementation Execution Services.
2.6. Testing Execution
Cisco will
a. Provide remote Testing Execution Services in accordance with the approved Test Plan b. Provide the updated Test Plan to Customer to include the test results. c. Provide written notification that the Testing Execution Services are complete.
Customer will
d. Complete the following tasks within Five (5) Business Days of Testing Execution Services to allow Cisco to complete the testing execution services:
i. The customer will provide Cisco their User Acceptance Test e. Provide signoff for Testing Execution Services.
2.7. Migration Execution
Cisco will
a. Provide remote Migration Execution Services in accordance with the approved Migration Plan. b. Perform migration of Customer solution to a production environment in accordance with the agreed upon Solution Design Document; this may include tasks to migrate the following to production state:
c. Sites.
d. Systems.
e. Solutions.
f. End users.
g. Networks.
h. Provide written notification that the Migration Execution Services are complete.
Customer will
i. Designate key Customer stakeholders to be available to Cisco during migration. j. Provide Cisco with access to all designated areas required for Cisco to perform migration.
Cisco Systems, Inc.
Project Name: Webex contact center PDI
Project ID: F24723/ Deal ID: 72261895
k. Coordinate access to third party application support personnel. l. Ensure the agreed maintenance windows are available for Cisco to perform migration activities. m. Communicate to Customer’s affected end users the downtime during the agreed maintenance windows. n. Manage delivery, installation, and configuration of equipment not provided by Cisco during the migration that is required to work with, or act as, part of the equipment that Cisco is providing during the migration. o. Provide signoff for Migration Execution Services.
2.8. Post Migration Support
Cisco will
a. Provide Two (2) consecutive Business Days of remote post migration support services over a period of One (1) calendar weeks (the “Post Migration Support Services”). Post Migration Support will commence the next Business Day following completion of Migration Execution Services. b. Provide Post Migration Support Services which will be delivered by One (1) Cisco resource(s) as consultative advice and guidance on the following:
i. Troubleshooting to assist in the resolution of post-implementation issues. c. Provide the Provide Post Migration Support Services which will be deemed complete on the earlier of the consumption of the above defined number of Business Days or the end of the Post Migration Support period, whereafter Cisco will be entitled to issue an invoice for these Support Services.
Customer will
d. Provide at least two (2) suitably skilled and trained resources to work with Cisco as necessary during the Post Migration Support Services.
2.9. Knowledge Transfer
Cisco will
a. Within five (5) Business Days following completion of Migration Execution, reach agreement on the location and the commencement date of the Knowledge Transfer workshop(s). b. Provide information to Customer regarding any Knowledge Transfer session pre -requisites for Customer personnel nominated to attend the Knowledge Transfer workshop(s). Cisco will determine an appropriate format and delivery method for the Knowledge Transfer workshop(s), which will be conducted in English. c. Conduct Two (2) remote Knowledge Transfer workshop(s) on topics noted below. The Knowledge Transfer Sessions do not replace product training related to the solution. Each workshop will be held for One (1) consecutive Business Days, for up to a maximum of Five (5) participants.
d. Provide Knowledge Transfer on topics relevant to the scope of Services described in the SOW. e. Provide related knowledge transfer material, if any. Knowledge Transfer Services will be deemed complete on delivery of all the Knowledge Transfer workshop(s).
Customer will
f. Within five (5) Business Days following completion of Migration Execution reach agreement with Cisco on the actual location and the commencement date of the Knowledge Transfer workshop(s). g. Provide further information about Customer’s requirements to enable Cisco to deliver a more focused and tailored Knowledge Transfer workshop.
Cisco Systems, Inc.
Project Name: Webex contact center PDI
Project ID: F24723/ Deal ID: 72261895
h. Provide Cisco with the names and basic profiles of personnel attending the Knowledge Transfer workshop at least five (5) Business Days before commencement of the workshop(s). i. In the event that the Knowledge Transfer workshop(s) are held at the Customer facility, ensure that the facility is capable and has all the resources of supporting the workshop(s), in Cisco’s determination. j. Ensure that Customer’s personnel attending the Knowledge Transfer workshop(s) meet all Knowledge Transfer session pre-requisites identified by Cisco.
3. Project Assumptions
The Services and Services pricing are based upon the following assumptions. Changes to the Services may result in an adjustment in the pricing and any additional costs identified as a result of deviations from these assumptions will be managed through t he Change Management Procedures.
3.1 If Customer materially fails or delays the performance of its responsibilities (including those within the Services Guide), Cisco will be entitled to submit a Change Request to the SOW to address the failure or delay. Cisco will not be required to continue to perform Services until the Change Request is signed.
3.2 Only the Services as detailed within Section 1.1 “Services Schedule” and Section 2 "Services Description" are within the scope of this SOW. Anything not mentioned in this SOW is explicitly out of the scope of Services.
3.3 Unless otherwise stated in this SOW, the Cisco Services will be provided remotely for the following location(s):
a. Victorville, CA
3.4 Services will be provided for the Products listed below. This SOW does not apply to the purchase of the Product. a. Webex Contact Center
4. Pricing
Customer will issue a Purchase Order(s) in accordance with this Section.
Brief Description Price (USD)
Services described in Section 1 and Section 2 53,128.91 Total Price: (USD)$ 53,128.91
4.1 Purchase Order
Customer shall purchase the Services by issuing a Purchase Order(s) containing the line items shown in the Pricing Table and provide such Purchase Order(s) to their Cisco contact. For clarity, if T&E is applicable, a separate line item for T&E must also be included. The terms and conditions of this SOW prevail regardless of any additional or conflicting terms on the Purchase Order, other correspondence or any oral communications between the parties.
4.2 Travel and Expense (“T&E”)
Travel and Expense (“T&E”) is not included, or itemized, in the above pricing. Pricing is for Remote Services only or Customer/End User Site is considered local and Travel and Expense (T&E) is not necessary.
Attachment B
STATE OF UTAH COOPERATIVE CONTRACT
Contract #: AR3227
1. CONTRACTING PARTIES: This contract is between the Utah Division of Purchasing and the following Contractor:
Cisco Systems, Inc.
Name
170 West Tasman Dr.
Street Address
San Jose CA 95134
City State Zip
Vendor # VC0000118462 Commodity Code #: 920-05 Legal Status of Contractor: For-Profit Corporation Contact Name: Mimi Nguyen-Farr, Sr Manager Phone Number: (408) 527-2627 Email: [email protected]
2. CONTRACT PORTFOLIO NAME: Data Communications Products and Services.
3. GENERAL PURPOSE OF CONTRACT: Provide Data Communications Products and Services for the Award Categories provided in Attachment B Scope of Work.
4. PROCUREMENT: This contract is entered into as a result of the procurement process on FY2018, Solicitation# SK18001.
5. CONTRACT PERIOD: Effective Date: Tuesday, October 01, 2019. Termination Date: Monday, September 30, 2024 unless terminated early or extended in accordance with the terms and conditions of this contract. Renewal Options: Two (2) one year renewal options.
6. Administrative Fee (if any): Contractor shall pay to NASPO ValuePoint, or its assignee, a NASPO ValuePoint Administrative Fee of one-quarter of one percent (0.25% or 0.0025) of contract sales no later than 60 days following the end of each calendar quarter. The NASPO ValuePoint Administrative Fee shall be submitted quarterly and is based on sales of the Services.
7. Prompt Payment Discount Details (if any): N/A.
8. ATTACHMENT A: NASPO ValuePoint Master Terms and Conditions, including the attached Exhibits ATTACHMENT B: Scope of Services Awarded to Contractor
ATTACHMENT C: Pricing Discounts and Value Added Services ATTACHMENT D: [Reserved]
Any conflicts between Attachment A and the other Attachments will be resolved in favor of Attachment A.
9. DOCUMENTS INCORPORATED INTO THIS CONTRACT BY REFERENCE BUT NOT ATTACHED:
a. All other governmental laws, regulations, or actions applicable to the goods and/or services authorized by thiscontract. b. Utah Procur SK18001.
10. Each signatory below represents that he or she has the requisite authority to enter into this contract.
IN WITNESS WHEREOF, the parties sign and cause this contract to be executed. Notwithstanding verbal or other representations by
CONTRACTOR DIVISION OF PURCHASING
Contractor's signature Date Director, Division of Purchasing Date Type or Print Name and Title
Internal Contract Tracking #: AR3227 Solicitation #: SK18001 Vendor #: VC0000118462 August 30, 2019
Attachment A: Page 1 of 37
Note: sections negotiated 1, 2, 5, 6, 7,8, 10, 13, 14, 16, 17, 18, 19, 20, 22,24, 25, 26, 27, 28, 29, 30, 32, 37, 38,40, and 46. Attachment A: NASPO ValuePoint Master Agreement Terms and Conditions1. Master Agreement Order of Precedence a. Any Order placed under this Master Agreement shall consist of the following documents: (1) ddendum (2) NASPO ValuePoint Master Agreement Terms & Conditions; (3) , A Statement of Work, including a Service Level Agreement contained within the Statement of Work; (4) The Solicitation; and (5) ed) and accepted by the Lead State. b. These documents shall be read to be consistent and complementary. Any conflict among these documents shall be resolved by giving priority to these documents in the order listed above. Contractor terms and conditions that apply to this Master Agreement are only those that are expressly accepted by the Lead State and must be in writing and attached to this Master Agreement as an Exhibit or Attachment. 2. Definitions Unless otherwise provided in this Master Agreement, capitalized terms will have the meanings given to those terms in this section. Administrative Data Data may include Personal Data and information about contractual commitments, whether collected at the time of the initial registration or thereafter. Cloud Software means a Contractor-hosted software offering as described in the applicable Cloud Offeriset forth in Exhibit 1. Contractor means the person or entity directly delivering Products or performing services under the terms and conditions set forth in this Master Agreement or through its approved Fulfillment Partners. Data Breach means any teams, non-authorized access to or acquisition of computerized Purchasing Entity Data or Personal Data that compromises the security, confidentiality, or integrity of the Non-Public Data or Personal Data, or the ability of Purchasing Entity to access the Purchasing Entity Data or Personal Data. Disabling Code means computer instructions or programs, subroutines, code, instructions, data or functions, (including but not limited to viruses, worms, date bombs or time bombs), including but not limited to other programs, data storage, computer libraries and programs that self-replicate without
Attachment A: Page 2 of 37
manual intervention, instructions programmed to activate at a predetermined time or upon a specified event, and/or programs purporting to do a meaningful function but designed for a different function, that software, applications and/or its end users processing environment, the system in which it resides, or any other software or data on such system or any other system with which it is capable of communicating. Embedded Software means one or more software applications which are installed and reside on a set forth in Exhibit 1. Fulfillment Partner means a third-party contractor or reseller qualified and authorized by Contractor, and approved by the Participating Entity under a Participating Addendum, who may, to the extent authorized by Contractor, fulfill any of the requirements of this Master Agreement including but not limited to providing Services under this Master Agreement and billing Purchasing Entity directly for such Services. Contractor may, upon written notice to the Participating Entity, add or delete authorized Fulfillment Partners as necessary at any time during the contract term. Fulfillment Partner has no authority to amend this Master Agreement or to bind Contractor to any additional terms and conditions. Intellectual Property means any and all patents, copyrights, service marks, trademarks, trade secrets, trade names, patentable inventions, or other similar proprietary rights, in tangible or intangible form, and all rights, title, and interest therein. Lead State means the State centrally administering any resulting Master Agreement(s). Master Agreement means the underlying agreement executed by and between the Lead State, acting on behalf of the NASPO ValuePoint program, and the Contractor, as now or hereafter amended. NASPO ValuePoint is the NASPO Cooperative Purchasing Organization LLC, doing business as NASPO ValuePoint, a 501(c)(3) limited liability company that is a subsidiary organization the National Association of State Procurement Officials (NASPO), the sole member of NASPO ValuePoint. NASPO ValuePoint facilitates administration of the NASPO cooperative group contracting consortium of state chief procurement officials for the benefit of state departments, institutions, agencies, and political subdivisions and other eligible entities (i.e., colleges, school districts, counties, cities, some nonprofit organizations, etc.) for all states, the District of Columbia, and territories of the United States. NASPO ValuePoint is identified in the Master Agreement as the recipient of reports and may perform contract administration functions relating to collecting and receiving reports as well as other contract administration functions as assigned by the Lead State. Order or Purchase Order means any purchase order, sales order, contract or other document used by a Purchasing Entity to order the Products and/or Services as authorized under the Master Agreement and Participating Addendascheduled during the term of and/or post the expiration date of the Master Agreement, often negotiated to take advantage of predetermined or to lock-in pricing (i.e. from older Contractor pricelists). Participating Addendum means a bilateral agreement executed by a Contractor and a Participating Entity incorporating this Master Agreement and any other additional Participating Entity specific language or other requirements, e.g. ordering procedures specific to the Participating Entity, other terms and conditions. Participating Entity means a state in the United States of America, or other public sector legal entity (i.e. political subdivisions such as municipalities and counties, and K-12 and higher education institutions) in the United States of America, properly authorized to enter into a Participating Addendum. Participating State means a state, the District of Columbia, or one of the territories of the United States who has the authority to execute a Participating Addendum to this Master Agreement. Upon execution of the Participating Addendum, a Participating State becomes a Participating Entity; however, a Participating State listed in the Request for Proposal is not required to participate through execution of a Participating Addendum. Personal Data means data alone or in combination that includes information relating to an individual that identifies the individual by name, identifying number, mark or description can be readily associated with a Attachment A: Page 3 of 37
particular individual and which is not a public record. Personal Information may include the following personally identifiable information (PII): government-issued identification numbers (e.g., Social Security, numbers; or Protected Health Information (PHI) relating to a person. Product means any equipment, software (including embedded software), documentation, service or other deliverable supplied or created by the Contractor pursuant to this Master Agreement. The term Products, supplies and services, and products and services are used interchangeably in these terms and conditions. Purchasing Entity means a state (as well as the District of Columbia and U.S territories), city, county, district, other political subdivision of a State, and a nonprofit organization under the laws of some states if authorized by a Participating Addendum, that issues a Purchase Order against the Master Agreement and becomes financially committed to the purchase. Purchasing Entity Data means all information, whether in oral or written (including electronic) form, created by or in any way originating with a Participating Entity or Purchasing Entity provided or transferred to Contractor in the course of using the Services or Cloud Software provided under this Agreement. Purchasing Entity Data includes Administrative Data and does not include Telemetry Data or Statistical Data. Services mean services that are in scope of this Master Agreement and are supplied or created by the Contractor pursuant to this Master Agreement (to include the attached Services Exhibit in Exhibit 2). Security Incident security teams, unauthorized access to Purchasing Entity Data and Personal Data that Contractor possession or control of the Contractor. A Security Incident may or may not turn into a Data Breach. Service Level Agreement (SLA) means a written agreement between both the Purchasing Entity and the Contractor that is subject to the terms and conditions in this Master Agreement and relevant Participating Addendum (unless otherwise expressly agreed in writing between the Purchasing Entity and the Contractor). A Service Level Agreement may be memorialized within a Statement of Work for the Services. SLAs should include: (1) the technical service level performance promises, (i.e. metrics for performance and intervals for measure), (2) description of service quality, (3) identification of roles and responsibilities, (4) remedies, such as credits, and (5) an explanation of how remedies or credits are calculated and issued. Not every Service provided under this Master Agreement need be covered by a SLA. Solicitation Proposal. Statement of Work means a written document agreed between Contractor and Purchasing Entity that defines Services and deliverables to be provided to Purchasing Entity. Software means the binary image of Contractor computer programs (including Upgrades) which could be a downloadable file, delivered on physical media, pre-installed on the on-premise computer system, resident in ROM/Flash (system memory) or cloud-hosted and purchased from Contractor. Software is set forth in Exhibit 1. Statistical Data means any information/data that Contractor derives from Purchasing Entity Data and/or Telemetry Data, provided that such information/data is aggregated and/or de-identified such that it cannot reasonably be used to identify an individual or entity. Telemetry Data means information generated by instrumentation and logging systems created through the use and operation of Contractor products and services.
Attachment A: Page 4 of 37
NASPO ValuePoint Program Provisions 3. Term of the Master Agreement a. The initial term of this Master Agreement is for five (5) years. This Master Agreement may be discretion and by mutual agreement and upon review of requirements of Participating Entities, current market conditions, and Contractor performance. b. The Master Agreement may be extended for a reasonable period of time, not to exceed six (6) months, if in the judgment of the Lead State a follow-on, competitive procurement will be unavoidably delayed (despite good faith efforts) beyond the planned date of execution of the follow-on master agreement. This subsection shall not be deemed to limit the authority of a Lead State under its state law otherwise to negotiate contract extensions. 4. Amendments The terms of this Master Agreement shall not be waived, altered, modified, supplemented or amended in any manner whatsoever without prior written agreement of the Lead State and Contractor. 5. Participants and Scope a. Contractor may not deliver Products under this Master Agreement until a Participating Addendum acceptable to the Participating Entity and Contractor is executed. The NASPO ValuePoint Master Agreement Terms and Conditions are applicable to any Order by a Participating Entity (and other Purchasing Entities covered by their Participating Addendum), except to the extent altered, modified, supplemented or amended by a Participating Addendum. By way of illustration and not limitation, this authority may apply to unique delivery and invoicing requirements, confidentiality requirements, defaults on Orders, governing law and venue relating to Orders by a Participating Entity, indemnification, and insurance requirements. Statutory or constitutional requirements relating to availability of funds may require specific language in some Participating Addenda in order to comply with applicable law. The expectation is that these alterations, modifications, supplements, or amendments will be addressed in the Participating Addendum or, with the consent of the Purchasing Entity and Contractor, may be included in the ordering document (e.g. purchase order or contract) used by the Purchasing Entity to place the Order. b. Use of specific NASPO ValuePoint Master Agreements by state agencies, political subdivisions and other Participating Entities (includuse state contracts are subject to the approval of the respective State Chief Procurement Official. Issues of interpretation and eligibility for participation are solely within the authority of the respective State Chief Procurement Official. c. Obligations under this Master Agreement are limited to those Participating Entities who have signed a Participating Addendum and Purchasing Entities within the scope of each Participating Addendum States or other entities permitted to participate may use an informal competitive process to determine which Master Agreements to participate in through execution of a Participating Addendum. Financial obligations of Participating Entities who are states are limited to the orders placed by the departments or other state agencies and institutions having available funds. Participating Entities who are states incur no financial obligations on behalf of other Purchasing Entities. Contractor shall email a fully executed PDF copy of each Participating Addendum to [email protected] to support documentation of participation and posting in appropriate databases. d.NASPO Cooperative Purchasing Organization LLC, doing business as NASPO ValuePoint, is not a party to the Master Agreement. It is a nonprofit cooperative purchasing organization assisting states in administering the NASPO cooperative purchasing program for state government departments, institutions, agencies and political subdivisions (e.g., colleges, school districts, Attachment A: Page 5 of 37
counties, cities, etc.) for all 50 states, the District of Columbia and the territories of the United States. e. Participating Addenda shall not be construed to amend the following provisions in this Master Agreement between the Lead State and Contractor that prescribe NASPO ValuePoint Program requirements: Term of the Master Agreement; Amendments; Participants and Scope; Administrative Fee; NASPO ValuePoint Summary and Detailed Usage Reports; NASPO ValuePoint Cooperative Program Marketing and Performance Review; NASPO ValuePoint eMarketCenter; Right to Publish; Price and Rate Guarantee Period; and Individual Purchasing Entity. Any such language shall be void and of no effect. f. Participating Entities who are not states may under some circumstances sign their own Participating Addendum, subject to the consent to participation by the Chief Procurement Official of the state where the Participating Entity is located. Coordinate requests for such participation through NASPO ValuePoint. Any permission to participate through execution of a Participating Addendum is not a determination that procurement authority exists in the Participating Entity; they must ensure that they have the requisite procurement authority to execute a Participating Addendum. g. Resaleassignment of the right to services. Subject to any specific conditions included in the solicitation or Addendum, Purchasing Entities may not resell Products (the definition of which includes services). Absent any such condition or explicit permission, this limitation does not prohibit: payments by employees of a Purchasing Entity for Products when purchased for the Purchasing Entity; sales of hardware Products to the general public as surplus property; and fees associated with inventory transactions with other laws and regulations. Any sale or transfer permitted by this subsection must be consistent with license rights granted for use of intellectual property. The transfer of licenses to software shall be -current software transfer and relicensing policy. 6. Administrative Fees a. The Contractor shall pay to NASPO ValuePoint, or its assignee, a NASPO ValuePoint Administrative Fee of one-quarter of one percent (0.25% or 0.0025) no later than sixty (60) days following the end of each calendar quarter. The NASPO ValuePoint Administrative Fee shall be submitted quarterly and is based on all sales of products and services under the Master Agreement (less any charges for taxes or shipping). The NASPO ValuePoint Administrative Fee is not negotiable. This fee is to be included as part of the pricing submitted with proposal. b. Additionally, some states may require an additional fee be paid directly to the state only on purchases made by Purchasing Entities within that state. For all such requests, the fee level, payment method and schedule for such reports and payments will be incorporated into the Participating Addendum that is made a part of the Master Agreement. The Contractor may adjust the Master Agreement pricing accordingly for purchases made by Purchasing Entities within the jurisdiction of the state. All such agreements shall not affect the NASPO ValuePoint Administrative Fee percentage or the prices paid by the Purchasing Entities outside the jurisdiction of the state requesting the additional fee. The NASPO ValuePoint Administrative Fee in subsection 6a shall be based on the sum of all sales at Net Purchase Price at the adjusted prices (if any) in Participating Addenda, service minus all applicable contract discounts, rebates or value added incentives, and excluding sales, use or other applicable taxes, surcharges or like fees, to the extent applicable to an Order. 7. NASPO ValuePoint Summary and Detailed Usage Reports In addition to other reports that may be required by this solicitation, the Contractor shall provide the following NASPO ValuePoint reports. a. Summary Sales Data. The Contractor shall submit quarterly sales reports directly to NASPO ValuePoint using the NASPO ValuePoint Quarterly Sales/Administrative Fee Reporting Tool found at Attachment A: Page 6 of 37
http://calculator.naspovaluepoint.org. Any/all sales made under this Master Agreement shall be reported as cumulative totals by state. Even if Contractor experiences zero sales during a calendar quarter, a report is still required. Reports shall be due no later than sixty (60) days following the end of the calendar quarter (as specified in the reporting tool). b. Detailed Sales Data. Contractor shall also report detailed sales data by: (1) state; (2) entity/Purchasing Entity type, e.g. local government, higher education, K12, non-profit; (3) Purchasing Entity name; (4) Purchasing Entity bill-to and ship-to locations; (4) Purchasing Entity and Contractor Purchase Order identifier/number(s); (5) Purchase Order Type (e.g. sales order, credit, return, upgrade, determined by industry practices); (6) Purchase Order date; (7) Ship Date; (8) and line item description, including product number if used. The report shall be submitted in any form required by the solicitation. Reports are due on a quarterly basis and must be received by the Lead State and NASPO ValuePoint Cooperative Development Team no later than thirty (30) days after the end of the reporting period. Reports shall be delivered to the Lead State and to the NASPO ValuePoint Cooperative Development Team electronically through a designated portal, email, CD-ROM, flash drive or other method as determined by the Lead State and NASPO ValuePoint. Detailed sales data reports shall include sales information for all sales under Participating Addenda executed under this Master Agreement. The format for the detailed sales data report is in Attachment H of the Solicitation. c. government use only. Sales to employees for personal use are prohibited. [RESERVED]. d. Contractor shall provide the NASPO ValuePoint Cooperative Development Coordinator with an executive summary each quarter that includes, at a minimum, a list of states with an active Participating Addendum, states that Contractor is in negotiations with and any Participating Addendum roll out or implementation activities and issues. NASPO ValuePoint Cooperative Development Coordinator and Contractor will determine the format and content of the executive summary. The executive summary is due thirty (30) days after the conclusion of each calendar quarter. e. Timely submission of these reports is a material requirement of the Master Agreement. The recipient of the reports shall have exclusive ownership of the media containing the reports. The Lead State and NASPO ValuePoint shall have a perpetual, irrevocable, non-exclusive, royalty free, transferable right to display, modify, copy, and otherwise use reports, data and information provided under this section. 8. NASPO ValuePoint Cooperative Program Marketing, Training, and Performance Review a. Contractor agrees to work cooperatively with NASPO ValuePoint personnel. Contractor agrees to sales/marketing workforce regarding the Master Agreement contract, including the competitive nature of NASPO ValuePoint procurements, the Master Agreement and Participating Addendum process, and the manner in which qualifying entities can participate in the Master Agreement. b. Contractor agrees, as Participating Addenda become executed, if requested by ValuePoint personnel to provide plans to launch the program within the participating state. Plans will include time frames to launch the agreement and confirmation that the Contractorupdated to properly reflect the contract offer as available in the participating state. c. Contractor agrees, absent anything to the contrary outlined in a Participating Addendum, to consider Purchasing Entity proposed terms and conditions, as deemed important to the Purchasing Entity, for possible inclusion into the Purchasing Entity agreement. Contractor will ensure that their sales force is aware of this contracting option. d. Contractor agrees to participate in an annual contract performance review at a location selected by the Lead State and NASPO ValuePoint, which may include a discussion of marketing action plans, target strategies, marketing materials, as well as Contractor reporting and timeliness of payment of administration fees.
Attachment A: Page 7 of 37
e. Contractor acknowledges that the NASPO ValuePoint logos may not be used by Contractor in sales and marketing until a logo use agreement is executed with NASPO ValuePoint. f. The Lead State expects to evaluate the utilization of the Master Agreement at the annual performance review. Lead State may, in its discretion, terminate the Master Agreement pursuant to section 35 or not exercise an option to renew, when Contractor utilization does not warrant further administration of the Master Agreement. The Lead State may exercise its right to not renew the Master Agreement if vendor fails to record or report revenue for three consecutive quarters, upon 60-calendar day written notice to the Contractor. Termination based on nonuse or under-utilization will not occur sooner than two years after award (or execution if later) of the Master Agreement. This subsection does not limit the discretionary right of either the Lead State or Contractor to terminate the Master Agreement pursuant to Section 35or to terminate for default pursuant to Section 37 9. NASPO ValuePoint eMarket Center a. In July 2011, NASPO ValuePoint entered into a multi-year agreement with SciQuest, Inc. (doing business as JAGGAER) whereby JAGGAER will provide certain electronic catalog hosting and Purchasing Entit to access a central online website to view and/or shop the goods and services available from existing NASPO ValuePoint Cooperative Contracts. The central online website is referred to as the NASPO ValuePoint eMarket Center. b. The Contractor will have visibility in the eMarket Center through Ordering Instructions. These Ordering Instructions are available at no cost to the Contractor and provide Purchasing Entity information regarding the Contractor website and ordering information. The Contractor is required at a minimum to participate in the eMarket Center through Ordering Instructions. c. At a minimum, the Contractor agrees to the following timeline: NASPO ValuePoint eMarket Center Site Admin shall provide a written request to the Contractor to begin Ordering Instruction process. The Contractor shall have thirty (30) days from receipt of written request to work with NASPO ValuePoint to provide any unique information and ordering instructions that the Contractor would like the Purchasing Entity to have. d. If the solicitation requires either a catalog hosted on or integration of a punchout site with eMarket Center, or either solution is proposed by a Contractor and accepted by the Lead State, the provisions of the eMarket Center Appendix to these NASPO ValuePoint Master Agreement Terms and Conditions apply. 10. Right to Publish Throughout the duration of this Master Agreement, Contractor must secure from the Lead State prior approval for the release of information that pertains to the potential work or activities covered by the Master Agreement. This limitation does not preclude publication about the award of the Master Agreement or marketing activities consistent with any proposed and accepted marketing plan; nor does the limitation preclude Contractor providing limited information as necessary for Contractor to perform its duties or secure or exercise any rights under the Master Agreement. The Contractor shall not make any services that are the subject of this Master Agreement without prior written consent. Failure to adhere to this requirement may result in termination of the Master Agreement for cause. 11. Price and Rate Guarantee Period All pricing must be guaranteed for the first year of the Master Agreement. Following the guarantee period, any request for price increases must be for an equal guarantee period (1 year), and must be submitted to the Lead State at least thirty (30) calendar days prior to the effective date. The Lead State will review a documented request for an MSRP price list increase only after the Price Guarantee Period. Requests for price increases must include sufficient documentation supporting the request and demonstrating a reasonableness of the adjustment when comparing the current price list to the proposed price list. Documentation may include: the manufacturers national price increase Attachment A: Page 8 of 37
announcement letter, a complete and detailed description of what products are increasing and by what percentage, a complete and detailed description of what raw materials and/or other costs have increased and provide proof of increase, index data and other information to support and justify the increase. No retroactive price increases will be allowed. Price Reductions. In the event of a price decrease in any category of product at any time during the ed commercial price list, including renewal options, the Lead State shall be notified immediately. All published commercial price list price reductions shall be effective upon the notification provided to the Lead State. 12. Individual Purchasing Entities Except to the extent modified by a Participating Addendum, each Purchasing Entity shall follow the terms and conditions of the Master Agreement and applicable Participating Addendum and will have the same rights and responsibilities for their purchases as the Lead State has in the Master Agreement, including but not limited to, any indemnity or right to recover any costs as such right is defined in the Master Agreement and applicable Participating Addendum for their purchases. Each Purchasing Entity will be responsible for its own charges, fees, and liabilities. The Contractor will apply the charges and invoice each Purchasing Entity individually. Administration of Orders 13. Ordering and Orders a. Lead State desires that the Master Agreement identifier and purchase order numbers be clearly shown on all acknowledgments, shipping labels, packing slips, invoices, and on all correspondence. Any such information will be per Contractor's existing free form structure, without customization. The purchase order numbers reflect Contractor's Fulfillment Partner purchase order numbers; however, Contractor will request that its Fulfillment Partners use reasonable efforts to provide the Purchasing EntityPurchase Order number in the free form notes. b. Contractor reserves the right to require that purchases be made through Fulfillment Partners. Where so required by Contractor, Purchasing Entities shall not order Products and/or Services directly from Contractor and shall order same from Fulfillment Partner. Purchasing Entity shall purchase Products and/or Services by issuing a written or electronic Purchase Order, signed or (in the case of electronic transmission) sent by its authorized representative, indicating specific products, quantity, unit price, total purchase price, shipping instructions, requested delivery dates, bill-to and ship-to addresses, tax exempt certifications, if applicable, and any other special instructions. c. Any contingencies on Purchasing Entity's Purchase Orders are not binding upon Contractor. The terms and conditions of this Master Agreement and applicable Participating Addendum prevail, regardless of any additional or conflicting terms on the Purchase Order, or other correspondence from Purchasing Entity to Contractor and any additional or conflicting terms are deemed rejected by Contractor unless Contractor has expressly agreed to such terms in writing. Mere acceptance or processing of a Purchase Order or Order containing such terms shall not constitute such express consent. d. All Purchase Orders are subject to Contractor's reasonable acceptance (including performing any related credit checks). Contractor shall use commercially reasonable efforts to accept or reject orders in writing within ten (10) days from receipt, or within three (3) business days, if orders are placed electronically. e.Purchasing Entity may defer product shipment up to thirty (30) days from the originally scheduled shipping date, provided written notice is received by Contractor at least ten (10) days before the originally scheduled shipping date. Cancelled orders, rescheduled deliveries, or product configuration changes made by Purchasing Entity less than ten (10) Attachment A: Page 9 of 37
days before the original shipping date are subject to Contractor's acceptance and a charge of fifteen percent (15%) of the total invoice amount relating to the affected Product(s). Contractor reserves the right to reschedule delivery due to configuration changes made within ten (10) days of scheduled shipment. No cancellation shall be accepted by Contractor where products are purchased with implementation services, including but not limited to design, customization, or installation services, except as may be set forth in the agreement or Statement of Work under which the services are to be rendered. Notwithstanding anything to the contrary, if Contractor is delayed in shipping the product for thirty (30) days or more from the original shipping date, the Purchasing Entity may cancel the order without charge. f. Services. Purchasing Entity may place Purchase Orders for the various services offered by Contractor. The provision of any such services, if accepted by Contractor, shall be subject to the terms and conditions set forth in this Agreement, including the Services Exhibit attached hereto as Exhibit 2, as well as the then-current terms of service offerings set forth on Contractor's website at https://www.cisco.com/c/en/us/about/legal/service-descriptions.html. Contractor reserves the right to subcontract services to a third party organization to provision services for Purchasing Entity. g. All stated prices are exclusive of any taxes, fees, and duties or other similar amounts, however designated, and including without limitation value added, sales and withholding taxes which are levied or based upon such prices, charges, or upon this Master Agreement. Purchasing Entity will pay sales and use taxes, if any, imposed on the Products and Services acquired under this Master Agreement, or furnish proof of its tax-exempt status upon request. Contractor will pay all other taxes based on Contractor's income or gross receipts, or personal property taxes levied or assessed on Contractor's personal property. In the event that the Purchasing Entity is exempt from property and sales taxes, it will not be charged same. h. Notwithstanding anything contained in the Master Agreement to the contrary, modifications which Contractor deems necessary to comply with specifications, changed safety standards or governmental regulations, to make the product non-infringing with respect to any patent, copyright, or other proprietary interest, or to otherwise improve the product may be made at any time by Contractor without prior notice to or consent of Purchasing Entity or NASPO, and such altered product shall be deemed fully conforming. Contractor shall employ commercially reasonable efforts to announce, including by electronic posting, product discontinuance or changes other than those set forth in the previous sentence in accordance with Contractor's End-of-Life Policy, which is found at the following URL: http://www.cisco.com/c/en/us/products/eos-eol-policy.html Purchasing Entity may make a last-time purchase of such products as set forth in such policy. i. Purchasing Entities may define entity or project-specific requirements and informally compete the requirement among companies having a Master Agreement on procedure may also be used when requirements are aggregated or other firm commitments may be made to achieve reductions in pricing. This procedure may be modified in Participating Addenda ules and policies. The Purchasing Entity may in its sole discretion determine which Master Agreement Contractors and/or Fulfillment Partners should be solicited for a quote. The Purchasing Entity may select the quote that it considers most advantageous, cost and other factors considered. j. Each Purchasing Entity will identify and utilize its own appropriate purchasing procedure and documentation. Contractor and/or Fulfillment Partner as applicable is expected to become familiar ules, policies, and procedures regarding the ordering of supplies and/or services contemplated by this Master Agreement. k. Contractor shall not begin work without a valid Purchase Order or other appropriate commitment document under the law of the Purchasing Entity. l. Orders may be placed consistent with the terms of this Master Agreement during the term of the Master Agreement.
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m. All Orders pursuant to this Master Agreement, at a minimum, shall include:(1) The services or supplies being delivered; (2) The place and requested time of delivery; (3) A billing address;(4) The name, phone number, and address of the Purchasing Entity representative; (5) The price per hour or other pricing elements consistent with this Master Agreement and the proposal; (6) A ceiling amount of the order for services being ordered; and (7) The Master Agreement identifier. n. All communications concerning administration of Orders placed shall be furnished solely to the ch other individual identified in writing in the Order. o. Orders must be placed pursuant to this Master Agreement prior to the termination date thereof, but may have a delivery date or performance period up to 120 days past the then-current termination date of this Master Agreement Maintenance agreements may have terms as prescribed in Section 27. Contractor is reminded that financial obligations of Purchasing Entities payable after the current applicable fiscal year are contingent upon agency funds for that purpose being appropriated, budgeted, and otherwise made available. p. Notwithstanding the expiration or termination of this Master Agreement, Contractor agrees to perform in accordance with the terms of any Orders then outstanding at the time of such expiration or termination. Contractor shall not honor any Orders placed after the expiration or termination of this Master Agreement, or otherwise inconsistent with its terms. Orders from any separate indefinite quantity, task orders, or other form of indefinite delivery order arrangement priced against this Master Agreement may not be placed after or extend after the expiration or termination of this Master Agreement, notwithstanding the term of any such indefinite delivery order agreement. 14. Shipping and Delivery a. The prices are the delivered price to any Purchasing Entity. All deliveries for hardware Products shall be F.O.B. destination, freight pre-paid, with all transportation and handling charges pre-paid by the Contractor, for the standard shipping time intervals. Expedited shipping and/or a special delivery request that are non-standard delivery beyond docking areas at warehouses or designated delivery drop-offs locations at buildings (i.e. delivery of the Order, including pallets, to a closet, designated rooms, etc.) will result in additional charges to the Purchasing Entity. Title for hardware Products and risk of loss shall pass to the Purchasing Entity upon delivery. The minimum shipment amount, if any, will be found in the special terms and conditions. Any order for less than the specified amount is to be shipped with the freight prepaid and added as a separate item on the invoice. b. Any damage to a building interior, scratched walls, damage to the freight elevator, etc., negligently caused by Contractor will be the responsibility of the Contractor. If damage does occur, it is the responsibility of the Contractor to immediately notify the Purchasing Entity placing the Order. c. sts shall include all packing and/or crating charges. Cases shall be of durable construction, good condition, properly labeled and suitable in every respect for storage and handling of contents. d.Scheduled shipping dates will be assigned by Contractor as close as practicable to Purchasing -current lead times for the Products. Contractor will use commercially reasonable efforts to ship all direct orders designated for shipment to U.S. locations within thirty (30) days for hardware Products. The following circumstances may affect lead times: (i) new products purchased within the first three (3) months of release of the product which are subject to Contractor's then current published lead-times, (ii) third-party stand-alone products which are not a component of equipment resold by Contractor, (iii) end-of-life products where the termination of the product has been announced by Contractor, (iv) products which have been line- Attachment A: Page 11 of 37
stopped due to software discrepancies, reconfiguration, industry-wide product shortages, or alleged infringement claims, or (vi) situations where government rated orders create delays in lead-times. Notwithstanding the foregoing, at any time when Purchasing Entity states "expedite" on an order for a hardware Product or otherwise communicates to Contractor that an order is to be expedited, Contractor shall use all commercially reasonable efforts to ensure the earliest possible delivery of such products. e. Contractor will communicate scheduled shipping dates in the order acknowledgement or on www. Cisco.com within three (3) business days after receipt of an electronic order on www.cisco.com, provided, however, that in the event such notification is not received in this time period, Purchasing Entity shall notify Contractor of the non-receipt, and Contractor's sole obligation with respect to such non- receipt shall be to promptly provide the information to the Purchasing Entity after such notification. f. If Contractor has reason to believe that the actual shipment date will occur later than the original shipment date acknowledged by Contractor for reasons caused by Contractor, Contractor shall use commercially reasonable efforts to promptly provide additional information to Purchasing Entity including by electronic posting of the expected period of delay and, upon request, of the steps available, if any, to minimize the delay. If the extended delivery date is anticipated to be more than thirty (30) calendar days beyond the originally scheduled delivery date, the parties will work in good faith to resolve any ordering issues. g. Purchasing Entity shall assume responsibility for compliance with applicable export laws and regulations, including the preparation and filing of shipping documentation necessary for export clearance. This also applies in cases where Purchasing Entity requests delivery of hardware Products to Purchasing Entityng agent. Purchasing Entity agrees not to use any export licenses owned by Contractor. h. Contractor is not liable for damage or penalty for delay in delivery or for failure to give notice of delay. i. All sales are final. Except for return remedies set forth in the warranty statements, Contractor only errors, or damage in transit. No other returns are authorized. The return of hardware Product must be in accsubject to any restocking fees. 15. Laws and Regulations Any and all Products offered and furnished shall comply fully with all applicable Federal and State laws and regulations. 16. Inspection and Acceptance Purchasing Entity has thirty (30) days after hardware Product delivery to inspect the hardware Product for external damage and for any concealed damage ("Acceptance Period"). If external or concealed damage is revealed during the Acceptance Period, then Purchasing Entity shall notify Contractor. At Contractor's option, Contractor shall (i) repair such damage, (ii) ship a replacement, or (iii) refund the purchase price (upon return of the hardware Product). After such Acceptance Period the Products shall be deemed accepted. Acceptance does not relieve the Contractor of liability or responsibility under 17. Payment Upon and subject to credit approval by Contractor, payment is due 30 days the date of the invoice. Invoices for products ordered without implementation services shall be rendered by Contractor on or after the date of delivery of such products to the Purchasing Entity. Contractor may assess overdue account charges up to a maximum rate of one percent per month on the outstanding balance, unless a different late payment amount is specified in a Participating Addendum, Order, or otherwise prescribed by applicable law. If at any time Purchasing Entity is delinquent in the payment of any invoice, or is otherwise Attachment A: Page 12 of 37
in breach of this Agreement, Cisco may, in its discretion, and without prejudice to its other rights, withhold shipment (including partial shipments) of any order, require Purchasing Entity to prepay for further shipments, and/or withhold the provision of Services, until complete payment has been received. Purchasing Entity grants Cisco a security interest in Products purchased under this Agreement to secure payment for such Products. If requested by Cisco, Purchasing Entity agrees to execute financing statements to perfect this security interest. Payments will be remitted by mail. Payments may be made via r this contract. 18. Warranty limited warranty as set forth below. a. Hardware Products. Contractor warrants that from the date of shipment by Contractor to Purchasing Entity, and continuing for a period of the longer of (a) ninety (90) days or (b) the period set forth in the warranty card accompanying the product or at https://www.cisco.com/go/warranty, the hardware Product will be free from defects in material and workmanship, under normal use. This limited remedy and the entire liability of Contractor and its suppliers under this limited warranty will be, at Contractor's or its service center's option, (i) shipment of a replacement within the period and according to the replacement process described in the warranty card (if any) or if no warranty card, as described at https://www.cisco.com/go/warranty, or (ii) a refund of the purchase price, if the hardware Product is returned to the party supplying it to Purchasing Entity, if different than Contractor, freight and insurance prepaid. Contractor replacement parts, used in the replacement of hardware Products, may be new or equivalent to new. Contractor's obligations hereunder are conditioned upon the return of affected products, in accordance with Contractor's then- current return procedures. This limited warranty does not apply if the hardware Product (i) has been altered, except by Contractor or its authorized representative, (ii) has not been installed, operated, repaired, or maintained in accordance with instructions supplied by Contractor, (ii) has been subjected to abnormal physical or electrical stress, abnormal environmental conditions, misuse, negligence, or accident; or (iv) is licensed or provided for beta, evaluation, testing or demonstration purposes. b. Embedded Software Products. Contractor warrants that Embedded Software will substantially conform to the applicable documentation of the Embedded Software for the longer of (i) ninety (90) days following the date the Embedded Software is made available to Purchasing Entity for use or (ii) as otherwise set forth at http://www.cisco.com/go/warranty. This warranty does not apply if the Embedded Software, the hardware Product supplied by Contractor, or any other equipment upon which the Embedded Software is authorized to be used: (i) has been altered, except by Contractor or its authorized representative, (ii) has not been installed, operated, repaired, or maintained in accordance with instructions supplied by Contractor, (iii) has been subjected to abnormal physical or electrical stress, abnormal environmental conditions, misuse, negligence, or accident; (iv) is licensed for beta, evaluation, testing or demonstration purposes or other circumstances for which there is not payment of a purchase price or license fee; or (v) has not been provided by an authorized reseller of Contractor. Cisco will use commercially reasonable efforts to deliver to Embedded Software free from any viruses, programs, or programming devices designed to modify, Contractor shall repair, replace, or cause the refund of the license fees paid for the non-conforming Embedded Software. This remedy is conditioned on Purchasing Entity reporting the non- conformance in writing to Contractor within the warranty period. Purchasing Entity may be required to return the Embedded Software, the Contractor hardware product, and/or Documentation as a condition of this re Contractor does not warrant that Embedded Software will operate uninterrupted or error-free or that all errors will be corrected. In addition, Contractor does not warrant that the Embedded Software or any equipment, system or network on which the Embedded Software is used will be free of vulnerability to intrusion or attack.
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c. Cloud Software Products. Unless otherwise provided for in the applicable Cloud Offer Description, Contractor warrants that it will provide the Cloud Software in accordance with the Cloud Offer Description using commercially reasonable skill and care. Upon prompt notification by Purchasing Contractor for the period in which the Cloud Software did not materially comply with the Cloud Cloud Software. d. Services. Contractor warrants that Services sold under this Agreement pursuant to Exhibit 2 will be performed in a workmanlike manner and, where applicable, will materially comply with the applicable Service Description. Purchasing Entity must promptly notify Contractor of a breach of this warranty. ole and exclusive remedy for any breach of this warranty shall be, at and return of the portion of the fees paid to Contractor by Purchasing Entity for such non-conforming Services e. DISCLAIMER OF WARRANTY. EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION 18, CONTRACTOR HEREBY DISCLAIMS ALL REPRESENTATIONS, CONDITIONS AND WARRANTIES (WHETHER EXPRESS, IMPLIED, OR STATUTORY), INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OR CONDITION (A) OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, SATISFACTORY QUALITY, QUIET ENJOYMENT, ACCURACY, OR SYSTEM INTEGRATION, OR (B) ARISING FROM ANY COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE IN THE INDUSTRY. TO THE EXTENT AN IMPLIED WARRANTY OR CONDITION CANNOT BE DISCLAIMED, SUCH WARRANTY OR CONDITION IS LIMITED IN DURATION TO THE APPLICABLE EXPRESS WARRANTY PERIOD. 19. Title of Product Title to hardware Products and risk of loss shall pass to Purchasing Entity upon delivery. To the extent the transfer of title to the hardware Product includes a license to use any Embedded Software in the hardware Product subject to the terms of the End User License Agreement set forth in Exhibit 1. If Purchasing Entity subsequently transfers title of the hardware Product to another entity, transfer of the -current software transfer and relicensing policy. 20. License of Pre-Existing Intellectual Property Contractor grants to Purchasing Entity a license to Software pursuant to the license terms and restrictions set forth in Exhibit 1. 21. No Guarantee of Service Volumes The Contractor acknowledges and agrees that the Lead State and NASPO ValuePoint makes no representation, warranty or condition as to the nature, timing, quality, quantity or volume of business for the Services or any other products and services that the Contractor may realize from this Master Agreement, or the compensation that may be earned by the Contractor by offering the Services. The Contractor acknowledges and agrees that it has conducted its own due diligence prior to entering into this Master Agreement as to all the foregoing matters. 22. Purchasing Entity Data Purchasing Entity retains full right and title to Purchasing Entity Data provided by it. Contractor shall not collect, access, or use user-specific Purchasing Entity Data except as strictly necessary to provide Service to the Purchasing Entity. No information regarding Purchasing can be identified to Purchasing Entity may be disclosed, provided, rented or sold to any third party for any reason unless required by law or regulation or by an order of a court of competent jurisdiction. The obligation shall extend beyond the term of this Master Agreement in perpetuity.
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23. System Failure or Damage In the event of system failure or damage caused by Contractor or its Services, the Contractor agrees to use its best efforts to restore or assist in restoring the system to operational capacity. 24. [RESERVED]. 25. Data Privacy The Contractor must comply with all applicable laws related to data privacy and security, including IRS Pub 1075. Prior to entering into a Statement of Work with a Purchasing Entity for the processing of such data, at the request of the Purchasing Entity, the Contractor and Purchasing Entity must cooperate and hold a meeting to determine the data categorization to determine what data the Contractor will hold, store, or process. To the extent applicable and reasonable, the Contractor must document the data categorization in the Statement of Work. 26. Transition Assistance a. The Contractor shall reasonably cooperate with other parties in connection with all Services to be delivered under this Master Agreement, including without limitation any successor service provider this Master Agreement. Only as set forth in a Services SOW under this Agreement, the Contractor usable without the use of the Services and as agreed by a Purchasing Entity. Any transition services requested by a Purchasing Entity involving additional knowledge transfer and support may be subject to a separate transition Statement of Work. b. A Purchasing Entity and the Contractor shall, when reasonable, create a Transition Plan Document identifying the transition services to be provided and including a Statement of Work if applicable. c. the transition services and thereafter as required by the Purchasing Entity. 27. Performance and Payment Time Frames that Exceed Contract Duration All maintenance or other agreements for services entered into during the duration of an SLA and whose performance and payment time frames extend beyond the duration of this Master Agreement shall remain in effect for performance and payment purposes (limited to the time frame and services established per each written agreement). No new leases, maintenance or other agreements for services may be executed after the Master Agreement has expired. General Provisions 28. Insurance a. Unless otherwise agreed in a Participating Addendum, Contractor shall, during the term of this Master Agreement, maintain in full force and effect, the insurance described in this section. Contractor shall acquire such insurance from an insurance carrier or carriers licensed to conduct -, Class VII or better, in the most required insurance may result in thioption, result in termination of its Participating Addendum. b. Coverage shall be written on an occurrence basis. The limits required shall be as indicated below: (1) Commercial General Liability covering premises operations, independent contractors, products and completed operations, blanket contractual liability, personal injury (including death), advertising liability, and property damage, with a limit of $1 million per occurrence/$3 million general aggregate provided that such limit can be satisfied with any combination of primary and umbrella insurance; Attachment A: Page 15 of 37
(2) Contractor must comply with any applicable State Workers Compensation or Employers Liability Insurance requirements. c. Contractor shall pay premiums on all insurance policies. Contractor shall provide notice to a Participating Entity who is a state within five (5) business days after Contractor is first aware of expiration, cancellation or nonrenewal of such policy or is first aware that cancellation is threatened or expiration, nonrenewal or expiration otherwise may occur. d. Request for Proposal as additional insureds for liabilities falling within Coobligations under this Agreement that are otherwise covered by such insurance, (2) provides that written notice of cancellation shall be delivered in accordance with the policy provisions, and (3) ty insurance policy shall be primary, with any liability insurance of any Participating State as secondary and noncontributory. Unless otherwise agreed in any re the same as those specified in the first sentence of this subsection. If any of the insurance required herein is cancelled or nonrenewed, Contractor shall replace such insurance so that no lapse in coverage occurs, and shall provide a revised certificate of insurance evidencing same. e. Contractor shall furnish to the Lead State copies of certificates of all required insurance within thirty(30) calendar days of the execution of this Master Agreement and prior to performing any work. Copies of renewal certificates of all required insurance shall be furnished within thirty (30) days after any renewal date to the applicable state Participating Entity. Failure to provide evidence of coverage may, at the sole option of the Lead State, or any Participating Entity, result in this Master f. any Participating Addendum, or any Purchase Order. 29. Records Administration and Audit a. The Contractor shall maintain books, records, documents, and other evidence pertaining to this Master Agreement and Orders placed by Purchasing Entities under it to the extent and in such detail as shall adequately reflect payments and fees. Contractor shall permit the Lead State, a Participating Entity, a Purchasing Entity, the federal government (including its grant awarding entities and the U.S. Comptroller General), and any other duly authorized agent of a governmental agency, to audit, inspect, examine, copy and/or transcribe Contractor's books, documents, papers and records directly pertinent to this Master Agreement or orders placed by a Purchasing Entity under it for the purpose of making audits, examinations, excerpts, and transcriptions. This right shall survive for a period of six (6) years following termination of this Agreement or final payment for any order placed by a Purchasing Entity against this Agreement, whichever is later, or such longer period as is required evaluate performance hereunder. Such access will be (i) with at least ten (10) business days advance written notice, during normal business hours (ii) shall not unduly interrupt or interfere with Contractor's normal business operations, and (iii) in the event that such audit is conducted by a third party, such third party shall, prior to conducting such audit, execute a confidentiality agreement for the benefit of Contractor in a form reasonably satisfactory to Contractor. b. Without limiting any other remedy available to any governmental entity, the Contractor shall reimburse the applicable Lead State, Participating Entity, or Purchasing Entity for any overpayments inconsistent with the terms of the Master Agreement or Orders or underpayment of Administrative records. c. The rights and obligations herein exist in addition to any quality assurance obligation in the Master Agreement requiring the Contractor to self-audit contract obligations and that permits the Lead State to review compliance with those obligations.
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30. Confidentiality, Non-Disclosure, and Injunctive Reliefa. Confidentiality. Each party acknowledges that it and its employees or agents may, in the course of dealing under this Master Agreement, be exposed to or acquire information that is confidential to the other party. Any and all information of any form that is marked as confidential or would by its nature , and (3) information concerning individuals, is reports or other documents or items (including software) that result from the use of the Confidential Information by Contractor shall be treated in the same manner as the Confidential Information. Confidential Information does not include information that (1) is or becomes (other than by disclosure by Receiving Party) publicly known; (2) is furnished by Disclosing Party to others without possession without the obligation of nondisclosure prior to the time of its disclosure under this Master Agreement; (4) is obtained from a source other than Disclosing Party without the obligation of confidentiality, (5) is disclosed with the written consent of Disclosing Party or; (6) is independently developed by employees, agents or subcontractors of Receiving Party who can be shown to have had no access to the Confidential Information. b. Non-Disclosure. Each Party shall hold Confidential Information in confidence, using at least the industry standard of confidentiality, and shall not copy, reproduce, sell, assign, license, market, transfer or otherwise dispose of, give, or disclose Confidential Information to third parties (other than subcontractors as necessary to perform the obligations of this Master Agreement) or use Confidential Information for any purposes whatsoever other than what is necessary to the performance of Orders placed under this Master Agreement. Each Party shall advise each of its employees and agents of their obligations to keep Confidential Information confidential. Each Party shall use commercially reasonable efforts to assist Disclosing Party in identifying and preventing any unauthorized use or disclosure of any Confidential Information. Without limiting the generality of the foregoing, Receiving Party shall advise Disclosing Party immediately if Disclosing Party learns or has reason to believe that any person who has had access to Confidential Information has violated or intends to violate the terms of this Master Agreement, and Receiving Party shall at its expense cooperate with Disclosing Party in seeking injunctive or other equitable relief in the name of Disclosing Party against any such person. Except as directed by Disclosing Party, Receiving Party will not at any time during or for three years after the term of this Master Agreement disclose, directly or indirectly, any Confidential Information to any person, except in accordance with this Master Receiving Party shall turn over to Disclosing Party all documents, papers, and other matter in their possession that embody Confidential Information. Notwithstanding the foregoing, Receiving Party may keep one copy of such Confidential Information necessary for quality assurance, audits and evidence of the performance of this Master Agreement. c. Injunctive Relief. The parties acknowledge that breach of this section, including disclosure of any Confidential Information, will cause irreparable injury to Disclosing Party that is inadequately compensable in damages. Accordingly, Disclosing Party may seek and obtain injunctive relief against the breach or threatened breach of the foregoing undertakings, in addition to any other legal remedies that may be available. Receiving Party acknowledges and agrees that the covenants contained herein are necessary for the protection of the legitimate business interests of Disclosing Party and are reasonable in scope and content. d. Purchasing Entity Law. These provisions shall be applicable only to extent they are not in conflict with the applicable public disclosure laws of any Purchasing Entity. e. The confidentiality obligations under this section shall also extend to (as included within the definition of Confidential Information) Participating Addenda, as well as Orders or transaction data relating to Orders under this Master Agreement that identify the entity/Purchasing Entity, Order dates, line item descriptions and volumes, and prices/rates. This provision does not apply to Attachment A: Page 17 of 37
disclosure to the Lead State, a Participating State, or any governmental entity exercising an audit, inspection, or examination pursuant to Section 29. To the extent permitted by law, Receiving Party shall notify the Receiving Party of any entity seeking access to the Confidential Information described in this Section 30. The Receiving Party will be authorized to disclose Confidential Information as may be required by applicable law pursuant to a valid order issued by a court or government agency or relevant regulatory authority (including a stock exchange), provided that the Receiving Party provides: (i) prior written notice to the Disclosing Party of such obligation; and (ii) the opportunity to oppose such disclosure. 31. Public Information This Master Agreement and all related documents are subject to disclosure pursuant to the Purchasing 32. Assignment/Subcontracts a. Contractor shall not assign, sell, transfer, or sublet rights, or delegate responsibilities under this Master Agreement, in whole or in part, without the prior written approval of the Lead State. Contractor may, with prior written consent from Participating States, which consent shall not be unreasonably withheld, enter into subcontracts with third parties as "Fulfillment Partners." Fulfillment Partners are Subcontractors who may provide products and services under this Master Agreement at the price discounts established in this Master Agreement and bill Purchasers directly for such products and services. In addition, Contractor may, without permission, utilize subcontractors to perform Services sold under this Master Agreement and provide Cloud Offers. b. The Lead State reserves the right to assign any rights or duties, including written assignment of contract administration duties to NASPO Cooperative Purchasing Organization LLC, doing business as NASPO ValuePoint and other third parties. 33. Changes in Contractor Representation managing the Master Agreement in writing within 10 calendar days of the change. The Lead State Contractor agrees to propose replacement key personnel having substantially equal or better education, proposal. 34. Independent Contractor The Contractor shall be an independent contractor. Contractor shall have no authorization, express or implied, to bind the Lead State, Participating States, other Participating Entities, or Purchasing Entities to any agreements, settlements, liability or understanding whatsoever, and agrees not to hold itself out as agent except as expressly set forth herein or as expressly agreed in any Participating Addendum. 35. Termination Unless otherwise stated, this Master Agreement may be terminated by either Lead State or Contractor upon 60 days written notice prior to the effective date of the termination. Further, any Participating Entity may terminate its participation upon 30 days written notice, unless otherwise limited or stated in the Participating Addendum. Termination may be in whole or in part. Any termination under this provision shall not affect the rights and obligations attending orders outstanding at the time of termination, including any right of a Purchasing Entity to indemnification by the Contractor, rights of payment for Products delivered and accepted, rights attending any warranty or default in performance in association with any Order, and requirements for records administration and audit. Termination of the Master Agreement due to Contractor default may be immediate.
Attachment A: Page 18 of 37
36. Force MajeureNeither party to this Master Agreement shall be held responsible for delay or default caused by fire, riot, The Lead State may terminate this Master Agreement after determining such delay or default will reasonably prevent successful performance of the Master Agreement. 37. Defaults and Remedies a. The occurrence of any of the following events by Contractor shall be an event of default under this Master Agreement: (1) Nonperformance of contractual requirements; or (2) A material breach of any term or condition of this Master Agreement; or (3) Any certification, representation or warranty by Contractor in response to the solicitation or in this Master Agreement that proves to be untrue or materially misleading; or (4) Institution of proceedings under any bankruptcy, insolvency, reorganization or similar law, by or against Contractor, or the appointment of a receiver or similar officer for Contractor or any of its property, which is not vacated or fully stayed within thirty (30) calendar days after the institution or occurrence thereof; or (5) Any default specified in another section of this Master Agreement. b. Upon the occurrence of an event of default, the Lead State shall issue a written notice of default, identifying the nature of the default, and providing a period of sixty (60) calendar days in which Contractor shall have an opportunity to cure the default. The Lead State shall not be required to provide advance written notice or a cure period and may immediately terminate this Master Agreement in whole or in part if the Lead State, in its sole discretion, determines that it is reasonably necessary to preserve public safety or prevent immediate public crisis. Time allowed for cure shall damages. c. If Contractor is afforded an opportunity to cure and fails to cure the default within the period specified in the written notice of default, Contractor shall be in breach of its obligations under this Master Agreement and the Lead State shall have the right to exercise any or all of the following remedies: (1) Exercise any remedy provided by law; and (2) Terminate this Master Agreement and any related Contracts or portions thereof; and (4) Suspend Contractor from being able to respond to future bid solicitations; and (5) Suspend Co and (6) Withhold payment until the default is remedied. d. Unless otherwise specified in the Participating Addendum, in the event of a default under a Participating Addendum, a Participating Entity shall provide a written notice of default as described in this section and shall have all of the rights and remedies under this paragraph regarding its participation in the Master Agreement with respect to its Participating Addendum, in addition to those set forth in its Participating Addendum. Unless otherwise specified in a Purchase Order, a Purchasing Entity shall provide written notice of default as described in this section and have all of the rights and remedies under this paragraph and any applicable Participating Addendum with respect to an Order placed by the Purchasing Entity. 38. Waiver of Breach Failure of the either party to declare a default or enforce any rights and remedies shall not operate as a waiver under this Master Agreement or Participating Addendum. Any waiver must be in writing. Waiver by a party any default, right or remedy under this Master Agreement or Participating Addendum, or with respect to any Purchase Order, or breach of any terms or requirements of this Master Agreement, a Participating Addendum, or Purchase Order shall not be construed or operate as a waiver of any Attachment A: Page 19 of 37
subsequent default or breach of such term or requirement, or of any other term or requirement under this Master Agreement, Participating Addendum, or Purchase Order. 39. Debarment The Contractor certifies that neither it nor its principals are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction (contract) by any governmental department or agency. This certification represents a recurring certification made at the time any Order is placed under this Master Agreement. If the Contractor cannot certify this statement, attach a written explanation for review by the Lead State. 40. Indemnification; Limitation of Liability a. General Indemnity - Each party shall defend, indemnify and hold harmless the other party, along with their officers and employees, from and against third-party claims, damages or causes of action dily injury, or damage to tangible personal property (not including lost or damaged data) arising from negligent or willful misconduct act(s), error(s), or omission(s) of the indemnifying party, its employees or subcontractors or volunteers, relating to its performance under the Master Agreement. In the event that the indemnified party's or a third party's negligent or willful misconduct acts, errors or omissions contributed to cause the injury or damage for which a claim of indemnity is being asserted against the Contractor, the damages and expenses (including, without limitation, reasonable attorneys' fees) shall be allocated or reallocated, as the case may be, between the indemnified party, the Contractor, and any other party bearing responsibility in such proportion as appropriately reflects the relative fault of such parties, or their subcontractors, or the officers, directors, employees, agents, successors, and assigns of any of them, and the liability of the Contractor shall be proportionately reduced. The foregoing indemnification obligations are conditioned upon the indemnified party promptly notifying the indemnifying party in writing of the claim, suit, or proceeding for which the indemnifying party is obligated under this Subsection, cooperating with, assisting, and providing information to, the indemnifying party as reasonably required, and granting the indemnifying party the exclusive right to defend or settle such claim, suit, or proceeding; provided that any such settlement or compromise includes a release of the indemnified party from all liability arising out of such claim, suit or proceeding. b. Indemnification Intellectual Property. The Contractor shall defend any claim against NASPO, NASPO Cooperative Purchasing Organization LLC (doing business as NASPO ValuePoint), the Lead State, Participating Entities, or Purchasing Entities, along with their officers and employees under this Agreement, infringes patents, copyrights or trademarks ("Intellectual Property Claim") of another person or entity. (1) Property Claim is based on: (a) compliance with any designs, specifications, requirements, or instructions by any Indemnified or (b) or (c) t, or services offered by Indemnified Party to external or internal Purchasing Entity, or revenue earned by the Indemnified Party; or (d) software or business processes. (2) The Indemnified Party shall notify the Contractor promptly after receiving notice of an Intellectual Property Claim. If Indemnified Party fails to notify Contractor promptly of the Intellectual Property Claim, and that failure prejudices Cont Attachment A: Page 20 of 37
with respect to that Intellectual Property Claim will be reduced to the extent Contractor has been prejudiced. In addition, such failure to provide prompt notification shall relieve Contractor of any Contractor defends any Intellectual Property Claim, it shall have control over the defense and settlement of the Intellectual Property Claim. However, the Indemnified Party must consent in writing for any money damages or obligations for which it may be responsible. The Indemnified Party shall furnish, at the Cofor such defense. (3) If an Intellectual Property Claim is made or appears likely, Indemnified Party shall permit Contractor to procure for Indemnified Party the right to continue using ContraContractor determines that none of those alternatives is reasonably available, then Indemnified Party will return and/or cease using Contto generally accepted accounting principles. (4) This Section 40remedy regarding any Intellectual Property Claims. c. under Section 40(a) (General Indemnity) and Section 40(b) (Indemnification Intellectual Property) notwithstanding anything else herein, all liability of Contractor and its suppliers to any Participating Entity (and any Purchasing Entity under the Participating Entity) for claims arising under this Agreement, the applicable Participating Addendum, or otherwise shall be limited to the greater of (i) three million dollars ($3,000,000.00) or (ii) the money paid to Contractor by the Participating Entity under this Master Agreement in the twelve (12) month period prior to the event or circumstances that first gave rise to such liability. This limitation of liability is cumulative and not per incident. d. Waiver of Consequential Damages. In no event shall Contractor or its suppliers be liable for any (i) special, exemplary, incidental, indirect or consequential damages, or loss of or damage to data business, anticipated savings, use of any product or service, opportunity, goodwill or reputation, or (iii) wasted expenditure (other than any expenditure necessarily incurred to discharge the innocent 41. No Waiver of Sovereign Immunity In no event shall this Master Agreement, any Participating Addendum or any contract or any Purchase Order issued thereunder, or any act of the Lead State, a Participating Entity, or a Purchasing Entity be a waiver of any form of defense or immunity, whether sovereign immunity, governmental immunity, immunity based on the Eleventh Amendment to the Constitution of the United States or otherwise, from any claim or from the jurisdiction of any court. This section applies to a claim brought against the Participating Entities who are states only to the extent ereign immunity and is not consent by the state to be sued in federal court. This section is also not a waiver by the state of any form of immunity, including but not limited to sovereign immunity and immunity based on the Eleventh Amendment to the Constitution of the United States. 42. Governing Law and Venue a. The procurement, evaluation, and award of the Master Agreement shall be governed by and construed in accordance with the laws of the Lead State sponsoring and administering the procurement. The construction and effect of the Master Agreement after award shall be governed by the law of the state serving as Lead State. The construction and effect of any Participating Addendum or Order against the Master Agreement shall be governed by and construed in accorda Attachment A: Page 21 of 37
b. Unless otherwise specified in the RFP, the venue for any protest, claim, dispute or action relating to the procurement, evaluation, and award is in the Lead State. Venue for any claim, dispute or action concerning the terms of the Master Agreement shall be in the state serving as Lead State. Venue for any claim, dispute, or action concerning any Order placed against the Master Agreement or the effect of a Participating State. c. If a claim is brought in a federal forum, then it must be brought and adjudicated solely and exclusively within the United States District Court for (in decreasing order of priority): the Lead State for claims relating to the procurement, evaluation, award, or contract performance or administration if the Lead State is a party; a Participating State if a named party; the state where the Participating Entity or Purchasing Entity is located if either is a named party. 43. Assignment of Antitrust Rights Contractor irrevocably assigns to a Participating Entity who is a state any claim for relief or cause of action which the Contractor now has or which may accrue to the Contractor in the future by reason of any violation of state or federal antitrust laws (15 U.S.C. § 1-provisions), as now in effect and as may be amended from time to time, in connection with any goods or services provided in that state for the purpose of carrying out the Contractor's obligations under this Master Agreement or Participating Addendum, including, at the Participating Entity's option, the right to control any such litigation on such claim for relief or cause of action. 44. Contract Provisions for Orders Utilizing Federal Funds Pursuant to Appendix II to 2 Code of Federal Regulations (CFR) Part 200, Contract Provisions for Non- Federal Entity Contracts Under Federal Awards, Orders funded with federal funds may have additional contractual requirements or certifications that must be satisfied at the time the Order is placed or upon delivery. These federal requirements may be proposed by Participating Entities in Participating Addenda and Purchasing Entities for incorporation in Orders placed under this Master Agreement. 45. Leasing or Alternative Financing Methods The procurement and other applicable laws of some Purchasing Entities may permit the use of leasing or alternative financing methods for the acquisition of Products under this Master Agreement. Where the terms and conditions are not otherwise prescribed in an applicable Participating Addendum, the terms and conditions for leasing or alternative financing methods are subject to negotiation between the Contractor and Purchasing Entity. 46. Entire Agreement: This Master Agreement, along with any attachment, contains the entire understanding of the parties hereto with respect to the Master Agreement unless a term is modified in a Participating Addendum with a Participating Entity. No click-through, or other end user terms and conditions or agreements required by Participating Entities or Purchasing Entities, even if use of such Services requires an affirmative in this Master Agreement.
Attachment A, eMarket Center Appendix: Page 22 of 37
eMarket Center Appendix a. This Appendix applies whenever a catalog hosted by or integration of a punchout site with eMarket Center is required by the solicitation or either solution is proposed by a Contractor and accepted by the Lead State. b. Contractor for loading a hosted catalog or integrating a punchout site. c. At a minimum, the Contractor agrees to the following: (1) Implementation Timeline: NASPO ValuePoint eMarket Center Site Admin shall provide a written request to the Contractor to begin enablement process. The Contractor shall have fifteen (15) days from receipt of written request to work with NASPO ValuePoint and JAGGAER to set up an the Contractor. The schedule will include future calls and milestone dates related to test and go live dates. The contractor shall have a total of Ninety (90) days to deliver either a (1) hosted catalog or (2) punch-out catalog, from date of receipt of written request. (2) NASPO ValuePoint and JAGGAER will work with the Contractor, to decide which of the catalog structures (either hosted or punch-out as further described below) shall be provided by the Contractor. Whether hosted or punch-out, the catalog must be strictly limited to the ucts and/or services not authorized through the resulting cooperative contract should not be viewable by NASPO ValuePoint Participating Entity users). (a) Hosted Catalog. By providing a hosted catalog, the Contractor is providing a list of its awarded products/services and pricing in an electronic data file in a format acceptable to JAGGAER, such as Tab Delimited Text files. In this scenario, the Contractor must submit updated electronic data no more than once per 30 days to the eMarket Center for the Lead Stat-to-date version of its product/service offering under the cooperative contract in the eMarket Center. (b) Punch-Out Catalog. By providing a punch-out catalog, the Contractor is providing its own online catalog, which must be capable of being integrated with the eMarket Center as a. Standard punch-in via Commerce eXtensible Markup Language (cXML). In this scenario, the Contractor shall validate that its online catalog is up-to-date by providing a written update no more than once per 30 days to the Lead State stating they have audited the offered products/services and pricing listed on its online catalog. The site must also return detailed UNSPSC codes (as outlined in line 3) for each line item. Contractor also agrees to provide e-Quote functionality to facilitate volume discounts. d. Revising Pricing and Product Offerings: Any revisions to product/service offerings (new products, altered SKUs, new pricing etc.) must be pre-approved by the Lead State and shall be subject to any other applicable restrictions with respect to the frequency or amount of such revisions. However, no cooperative contract enabled in the eMarket Center may include price changes on a more frequent basis than once per year (see required Price Guarantee Period section 11). The following conditions apply with respect to hosted catalogs: (1) Updated pricing files are required each calendar month of the month and shall go into effect in the eMarket Center on as approved by the Lead State contract administrator. (2) Lead State-approved price changes are not effective until implemented within the eMarket changes in eMarket Center. e. Supplier Network Requirements: Contractor shall join the JAGGAER Supplier Network (SQSN) and JAGGAER system, and view reports on catalog spend and product/pricing freshness. The Contractor can receive orders through electronic delivery (cXML) or through low-tech options such as fax. More Attachment A, eMarket Center Appendix: Page 23 of 37
information about the SQSN can be found at: www.sciquest.com or call the JAGGAER Supplier Network Services team at 800-233-1121. f. Minimum Requirements: Whether the Contractor is providing a hosted catalog or a punch-out catalog, the Contractor agrees to meet the following requirements: (1) Catalog must contain the most current pricing, including all applicable administrative fees and/or discounts, as well as the most up-to-date product/service offering the Contractor is authorized to provide in accordance with the cooperative contract; and (2) The accuracy of the catalog must be maintained by Contractor throughout the duration of the cooperative contract; and (3) The Catalog must include a Lead State contract identification number; and (4) The Catalog must include detailed product line item descriptions; and (5) The Catalog must include pictures when possible; and (6) The Catalog must include any additional NASPO ValuePoint and Participating Addendum requirements. Although suppliers in the SQSN normally submit one (1) catalog, it is possible to have multiple contracts applicable to different NASPO ValuePoint Participating Entities. For example, a supplier may have different pricing for state government agencies and Board of Regents institutions. Suppliers have the ability and responsibility to submit separate contract pricing for the same catalog if applicable. The system will deliver the appropriate contract pricing to the user viewing the catalog. g. Order Acceptance Requirements: Contractor must be able to accept Purchase Orders via fax or cXML. The Contractor shall provide positive confirmation via phone or email within 24 hours of the day before a weekend or holiday, the Contractor must provide positive confirmation via phone or email on the next business day. h. UNSPSC Requirements: Contractor shall support use of the United Nations Standard Product and Services Code (UNSPSC). UNSPSC versions that must be adhered to are driven by JAGGAER for the suppliers and are upgraded every year. NASPO ValuePoint reserves the right to migrate to future versions of the UNSPSC and the Contractor shall be required to support the migration effort. All line items, goods or services provided under the resulting statewide contract must be associated to a UNSPSC code. All line items must be identified at the most detailed UNSPSC level indicated by segment, family, class and commodity. i. Applicability: Contractor agrees that NASPO ValuePoint controls which contracts appear in the from the eMarket Center. j. The Lead State reserves the right to approve the pricing on the eMarket Center. This catalog review right is solely for the benefit of the Lead State and Participating Entities, and the review and approval shall not waive the requirement that products and services be offered at prices (and approved fees) required by the Master Agreement. k. Several NASPO ValuePoint Participating Entities currently maintain separate JAGGAER eMarketplaces, these Participating Entities do enable certain NASPO ValuePoint Cooperative Contracts. In the event one of these entities elects to use this NASPO ValuePoint Cooperative Contract (available through the eMarket Center) but publish to their own eMarketplace, the Contractor agrees to work in good faith with the entity and NASPO ValuePoint to implement the catalog. NASPO ValuePoint does not anticipate that this will require substantial additional efforts by the Contractor; however, the supplier agrees to take commercially reasonable efforts to enable such separate JAGGAER catalogs.
Attachment A, Exhibit 1: Page 24 of 37
Exhibit 1 Additional Contractor Terms and Conditions END USER LICENSE AGREEMENT You and Cisco. Please read it carefully. The Agreement includes the applicable Cloud Offer Description(s) located at https://www.cisco.com/c/en/us/about/legal/cloud-and-software/cloud-terms.html and SEULA(s) located at https://www.cisco.com/c/en/us/about/legal/cloud-and-software/software- and the order of precedence in the event of conflict is in Section 1 . Depending on whether the Software is delivered on-premise as Embedded Software or as a Cisco-hosted cloud offering of Cloud Software, certain terms herein may not apply to Your purchase. must have the authority to enter into this Agreement. If You do not have such authority, or if You do not agree with the terms of this Agreement, do not click accept and do not Use the Software. If You determine that You cannot comply with the terms of this Agreement after You have paid for the Software, You may return the Software to the Approved Source, disable or uninstall the Embedded Software and/or cease Your Use of the cloud-hosted Cloud Software and receive a full refund, provided You do so within thirty (30) days of Your initial purchase. Section 1. License a. License. Subject to Your payment of the applicable fees to an Approved Source and compliance with this Agreement, Cisco grants You a limited, non-exclusive license to Use the Software and related Documentation for Your internal business purposes only and in accordance with any Supplemental Terms, Order and/or Entitlement. In the event that Cisco requires You to register as an end user, Your license is valid only if the registration is complete and accurate. The Embedded Software delivered for Use on-premise may contain open source software, and is subject to separate license terms. A list of such open source software and related license agreements can be found at www.cisco.com/go/opensource. b. Limitations and Restrictions. Unless expressly authorized by Cisco in writing, You will not and will not allow a third party to: i. Sell, resell, transfer, sublicense, or assign Your rights under this Agreement to any other person or entity (except as expressly provided in Section 1.f below); ii. modify, adapt or create derivative works of the Software or Documentation; iii. reverse engineer, decompile, decrypt, disassemble or otherwise attempt to derive the source code for the Software, except as authorized by Cisco ; iv. make the functionality of the Software available to third parties in a managed or network provisioned service; v. Use Software that is licensed for a specific device, whether physical or virtual, on another device; vi. remove, modify, or conceal any product identification, copyright, proprietary, intellectual property notices or other marks on or within the Software; vii. Use the Software on secondhand and/or refurbished Cisco equipment; or viii. Use the Software on third party hardware unless otherwise set forth in the Documentation (or otherwise authorized by Cisco in writing). c. Your Use of Cloud-Hosted Software. You will be responsible for the accuracy, quality and legality of Your Customer Data, the means by which You acquired Your Customer Purchasing Entity Data and Your Use of Your Customer Entity Data with our Software. You will not (i) interfere with other customer access to, or use of, the Software, or with the security of the Software; (ii) facilitate the attack or Attachment A, Exhibit 1: Page 25 of 37
disruption of the Software, including a denial of service (DoS) attack, unauthorized access, monitoring or crawling or distribution of malware (including but not limited to viruses, Trojan horses, worms, time bombs, spyware, adware or cancelbots), or (iii) cause an unusual spike or increase in Your use of the Software that Cisco determines fraudulently or negatively impacts the operating capability of the Software. If Your use of the Software requires or permits You to use any Cisco Content, You (and Your agents) may only use such Cisco Content with the Software and with third-party products or services offerings that Cisco has identified as compatible. You will not extract Cisco Content from or use it separate from the Software, nor will you provide Cisco Content to a third party d. Third Party Use of Software. You may allow a third party to Use the Software licensed to You solely (i) on Your behalf, (ii) for Your internal operations, and (iii) in compliance with this Agreement. You agree that You are responsible for any breach of this Agreement by that third party. e. Upgrades and Additional Copies. Notwithstanding anything else in this Agreement, You may not Use Upgrades and additional copies of the Software unless You: i. hold a valid license to the Software, are in compliance with such license, and have paid the applicable fee for the Upgrade; and ii. purchase the Upgrade separately or have a valid support agreement covering the Software, either as part of a subscription or purchased separately; and iii. Use additional copies solely for backup purposes limited to archiving for restoration purposes. f. Transferability/Assignment. You may only transfer or assign Your license rights to on-premise Embedded Software to another person or entity in accordance with the current Cisco Relicensing/Transfer Policy. Any transfer or assignment other than in accordance with the Transfer Policy will have no effect. Cisco may transfer or assign any of its rights or delegate any of its obligations under this Agreement in its sole discretion. g. Interoperability. If required by applicable law, Cisco will provide You with the interface information needed to achieve interoperability between the on-premise Embedded Software and another independently created program. Cisco will provide this interface information at Your written request strictly follow any applicable terms and conditions upon which Cisco makes the information available. h. Non-production and Trial Use. i. We may provide beta versions of the Software for you to evaluate and provide feedback. Beta versions are not generally released and may only be used for limited, temporary purposes -without warranty of any kind, and Cisco is not responsible for any problems or issues related to Your use. You understand that the Beta Software may never be generally available and we may discontinue it in our sole discretion at any time for any reason and delete any Customer Data or other data without liability to You. Your Use of the Beta Software is valid for thirty (30) days from the date it is made available to You. You will be invoiced for the list price if You do not return or stop Using it. You may not publish any results of benchmark tests run on the Beta Software without first obtaining written approval from Cisco. ii. We may also give You trial access to generally-available Software. Any trial period will expire in -without support or any express or implied warranty or indemnity of any kind. At any time during or at the end of the trial, Cisco may terminate the trial and deactivate or delete Your account and any related data, information, and files, and bar any further access to such data, information and files for any reason. Section 2. Fees and Payment Fees for the Software are set out in Your purchase terms with Your Approved Source. Fees are non- refundable and payment obligations are non-cancelable, except as provided here, in Your purchase terms, or where prohibited by law.
Attachment A, Exhibit 1: Page 26 of 37
Section 3. Ownership and Your Dataa. What We Own. Cisco and its licensors retain ownership of all intellectual property rights in and to the Software and its underlying technology and associatincluding all improvements, enhancements, modifications, and derivative works. Cisco reserves all rights to the Materials that are not expressly granted under this Agreement or the Supplemental Terms. b. What You Own and What You Do with It. You retain all right, title and interest in and to Customer Data. You authorize Cisco to use any feedback or ideas You provide in connection with Your Use of the Software for any purpose. You represent that all account information You provide is accurate and will be kept up-to-date and that You will use reasonable means to protect Your account from any unauthorized use or access, and promptly notify Cisco of any such use or access. c. How We Use Your Data. Cisco will process Customer Data and Personal Data in accordance with Privacy Statement, and the applicable Supplemental Terms. Cisco will maintain administrative, physical and technical safeguards consistent with industry standards and the Documentation, which are designed to provide security, confidentiality and integrity of the Customer Data we process. Certain Data that Cisco collects from the Software, or that You provide or make accessible to Cisco as part of Your use of the Software, is necessary for the essential use and functionality of such Software. Data is also used by Cisco to provide associated services such as technical support and to continually improve the operation, security and functionality of the Software. For those reasons, You may not be able to opt out from some of the Data collection other than by uninstalling, disabling or ceasing use of the Software. i. Use of Telemetry Data and Statistical Data. Cisco may process Telemetry Data related to Your use of the Software in order to (i) deliver, enhance, improve, customize, support, and/or analyze the Software and other Cisco offerings, and (ii) derive Statistical Data. Cisco may freely use Telemetry Data that does not identify You or any of Your Authorized Users. Statistical Data is owned by Cisco and may be used for any legitimate interest or purpose, including, without limitation, for purposes of enhancing, developing, marketing, and/or promoting Cisco products and services, including the Software. ii. International Data Transfers. Cisco may process and store Customer Data and Personal Data in the United States or outside of the country where it was collected. You are responsible for providing any required notices to Authorized Users and obtaining all required consents from Authorized Users regarding the processing and transfer of their Personal Data by the Software, including international transfers. Cisco will only transfer Personal Data consistent with applicable law. If Cisco processes Personal Data from the EEA or Switzerland on Your behalf, we will do so in a manner consistent with the relevant EU- or Swiss- www.commerce.gov/privacyshield) or successor frameworks. If Cisco transfers Personal Data from an APEC Member Economy on Your behalf, Cisco will process such Personal Data in a manner www.cbprs.orgIf Cisco is unable to provide at least the same level of protection as required by the Principles or CBPRs, Cisco will promptly notify You and cease processing. Section 4. Software Support We will provide basic technical support for subscription Cloud and Embedded Software, as described in the Supplemental Terms. Higher levels of support for subscription Software, and support for perpetual Software is separately available for purchase. Section 5. Term and Termination a. Your right to Use the Software begins on the date (i) the on-premise Embedded Software is made available for download or installation, or (ii) You receive notice that the cloud hosted Cloud Software is provisioned or available for Your use , and continues until the end of the term specified in the Attachment A, Exhibit 1: Page 27 of 37
If the Software is licensed for use both on-premise and cloud-hosted, Your right to Use begins on the earlier of the date the Software is made available for download or is ready for provisioning. b. Software subscriptions will automatically renew for the renewal period selected on the Order in writing at least thirty (30) days before the end of the then-current term of its intention not to renew or (ii) You or Your Approved Source elect on the Order at the time of initial purchase not to auto-renew the Software subscriptions. Your Approved Source will notify You reasonably in advance of any Renewal Term if there are fee changes. The new fees will apply for the upcoming Renewal Term unless You or Your Approved Source promptly notify us in writing, before the applicable renewal date, that You do not accept the fee changes. In such event, the Software subscription will terminate at the end of the Initial Term. c. If a party materially breaches this Agreement and does not cure that breach within thirty (30) days after receipt of written notice of the breach, the non-breaching party may terminate this Agreement for cause. Cisco also has the right to immediately suspend or terminate Your use of the Software if You breach Section 1.c or Section 1.a or 1.b above. Upon termination or expiration of this Agreement, You must cease any further use of the Software and destroy any copies within Your control. Upon any termination by You for Approved Source any prepaid fees covering the remainder of the Term after the effective date of termination. Upon any termination by Cisco for Your material breach of the Agreement, You will pay Cisco or Your Approved Source any unpaid fees covering the remainder of the Term. d. posting at http://www.cisco.com/c/en/us/products/index.html. If You or Your Approved Source prepaid a license fee for Your Use of EOL Cloud Software, Cisco will use commercially reasonable efforts to transition You to a substantially similar Cloud Software. If Cisco does not have a substantially similar Cloud Service, then Cisco will credit You any unused portion of the prepaid fee for such Cloud Service, calculated from the last date the Cloud Service is available. Such credit can be applied towards the future purchase of Cisco products. Section 6. General Provisions a. Audit. During the license term for the Software and for a period of three (3) years after its expiration or termination, you will take reasonable steps to maintain complete and accurate records of Your use of the Software sufficient to verify compliance with this Agreement. No more than once per twelve (12) month period, You will allow Cisco and its auditors the right to examine such records and any applicable books, systems (including Cisco product(s) or other equipment), and accounts, upon reasonable advanced notice, during Your normal business hours. If the audit discloses underpayment of license fees, You or Your Approved Source will pay such license fees plus the reasonable cost of the audit within thirty (30) days of receipt of written notice. b. Survival. Sections 1.b, 3, 5, 6.a, 6.b, 6.d, 6.g shall survive termination or expiration of this Agreement. c. Subcontracting. We may also subcontract any performance associated with the Software to third parties. Any such subcontract will not relieve Cisco of any of its obligations under this Agreement. US Government End Users. The Software and Documentation are "commercial items," as defined at Federal Acquisition Regulation ("FAR") (48 C.F.R.) 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in FAR 12.212. Consistent with FAR 12.211 (Technical Data) and FAR 12.212 (Computer Software) and Defense Federal Acquisiti-1 through 227.7202-4, and notwithstanding any other FAR or other contractual clause to the contrary in any agreement into which this Agreement may be incorporated, Government end users will acquire the Software and Documentation with only those rights set forth in this Agreement. Any license provisions that are inconsistent with federal procurement regulations are not enforceable against the U.S. Government. d. Modifications. As our business evolves, we may change this Agreement or any of its components (except an Order). Changes to the Agreement will only apply to future Orders.
Attachment A, Exhibit 1: Page 28 of 37
e. Compliance with Law. You will comply with all applicable laws and regulations related to Your receipt and use of the Software. You must ensure You have the right to use all features of the Software in Your jurisdiction. Cisco will comply with all applicable laws in the provision of the Software to You. We may restrict the availability of the Software in any particular location or modify or discontinue features to comply with applicable laws and regulations. Cisco may also share requests found at http://www.cisco.com/c/en/us/about/trust-transparency- center/validation/report.html.
f. Integration. If any portion of this Agreement is not enforceable, it will not affect any other terms.
Except as expressly stated in a signed agreement, this Agreement, together with any Supplemental Terms is the complete agreement between the parties with respect to the Software and supersedes all prior or contemporaneous communications, understandings or agreements (whether written or oral) regarding this subject matter. In the event of any conflict, the order of precedence is: i) Supplemental Terms; ii) this Agreement; then iii) any applicable policies referenced in this Agreement. The parties agree that the English version of the Agreement will govern in the event of a conflict between it and any version translated into another language.
Definitions
means data related to Your employees or representatives to administer or manage Your use of the Software. Administrative Data may include Personal Data and information about our contractual commitments, whether collected at the time of the initial registration or thereafter. means Cisco or a Cisco authorized reseller, distributor or systems integrator, including a Fulfillment Partner under the NASPO ValuePoint Master Agreement Terms and Conditions.
Authorized User ls authorized by You to access the Software. means Cisco Systems, Inc. or its applicable affiliate, the Contractor under the NASPO ValuePoint Master Agreement Terms and Conditions. means any Cisco-provided content or data including, but not limited to, geographic and domain information, rules, signatures, threat intelligence or other threat data feeds, suspicious URLs and IP address data feeds.
Cloud Software -hosted software offering as described in the applicable Cloud Offering Description purchased by You.
Confidential Information -public confidential or proprietary information of the disclosing party that is clearly marked confidential or should be reasonably assumed as confidential given the nature of the information and the circumstances of disclosure.
Customer means Purchasing Entity Data in the NASPO ValuePoint Master Agreement Terms and Conditions.
means Telemetry Data and Statistical Data.
Documentation isco user or technical manuals, training materials, specifications, privacy data sheets, or other information applicable to the Software.
Entitlement
product ID (PID
accidents, severe weather events, acts of God, actions of any government agency, epidemic, pandemic, acts of terrorism, or the stability or availability of the Internet or a portion thereof. means the additional terms and conditions applicable to the specific cloud- hosted Software licensed under this Agreement (located here).
Order
duration, type/product ID (PID) and quantity of Software to be provided and the associated fees.
Attachment A, Exhibit 1: Page 29 of 37
has the same meaning in the NASPO ValuePoint Master Agreement Terms and Conditions.
means the Supplemental End User License Agreement containing additional terms and conditions for the on-premise Software licensed under this Agreement (located here).
Software
downloadable file, delivered on physical media, pre-installed on the on-premise computer system, resident in ROM/Flash (system memory) or cloud-hosted purchased from an Approved Source. Software may be either Embedded Software or Cloud Software.
means any information/data that Cisco derives from Customer Data and/or Telemetry Data, provided that such information/data is aggregated and/or de-identified such that it cannot reasonably be used to identify an individual or entity. means information generated by instrumentation and logging systems created through the use and operation of Cisco products and services.
Upgrades
modifications to the Software.
Use Using e Software
You Your
ValuePoint Master Agreement Terms and Conditions and applicable Participating Addendum.
Attachment A, Exhibit 2: Page 30 of 37
Exhibit 2 -Additional Contractor Terms and Conditions
Services Exhibit
This Services Exhibit governs all Orders for Services placed under the NASPO Master Agreement Terms and Conditions ("NASPO Master Agreement"). This Services Exhibit consists of the terms set forth in Exhibit 2 (including its attachments) and the Service Description Purchasing Entity may elect to purchase.
1. DEFINITIONS
Terms not defined in the body of the NASPO Master Agreement are those set out in the Glossary of Terms at the end of this Exhibit 2.
2. SCOPE
This Exhibit describes the terms and conditions for (a) Direct Purchases from Cisco by Customer of Services, and (b) delivery by Cisco of the Services according to the options ordered by Customer or otherwise provided by Cisco to Customer. Cisco will provide Services for Products and Customer will be entitled to receive Services for which (i) the applicable Services fees have been paid, (ii) a valid Software license has been granted and (iii) Customer provides information requested by Cisco such as valid serial numbers, site location, contract number, and Product type.
3. PRICING
For direct purchases from Cisco, and subsequent Equipment List renewals, prices for Services shall be those specified in Cisco's then-current Price List less any applicable contract discount in effect under the NASPO Master Agreement at the time of acceptance of the Purchase Order by Cisco, or (b) those set forth in a written price quotation submitted by Cisco or its Fulfilment Partner, if at or below the stated contract discount. All stated prices are exclusive of taxes, fees, and duties or other amounts in accordance with the NASPO Master Agreement. Any taxes related to Services purchased pursuant to this Agreement shall be paid by Customer or Customer shall present an exemption certificate acceptable to the taxing authorities. Applicable taxes shall be billed as a separate item on the invoice, to the extent possible. In the event that Customer is unable to provide valid and applicable serial number(s) for Product and Cisco agrees to provide Services, then Service fees payable by Customer shall be at Cisco's then-current time and materials or non-contract service rates. Subject to the price discount floor established by Cisco under the NASPO Master Agreement, for indirect purchases, Fulfillment Partners are free to determine their resale prices unilaterally.
Customer understands that no employee or representative of Cisco or anyone else has any authority to determine such resale prices, or to limit the Fulfillment Partners' pricing discretion with respect to Services
In the event that Customer is unable to provide valid and applicable serial number(s) for Product and -
current time and materials or non contract service rates.
4. INVOICING
Fees for Services, other than those for which a SOW is required, shall be invoiced in advance of delivery of Services. The timing of invoices for Services provided pursuant to a SOW shall be set forth in the respective SOW.
5. TERM AND TERMINATION
a. The term of an Equipment List shall commence on the date set forth on such Equipment List, which may be up to sixty (60) days following the date of Purchase Order acceptance. The term of an Equipment List shall be for a period of one year and shall be renewed automatically for Attachment A, Exhibit 2: Page 31 of 37
successive one year terms, unless either party notifies the other of its intent to terminate at least sixty (60) days prior to the expiration of the then current one year term. b. The term of each SOW shall be stated in the SOW.
c. Any Equipment List or SOW may be terminated if Services fees are not paid when due and payment has not been received within thirty (30) days after notice from Cisco of such past due payment, or otherwise in accordance with the termination provisions set out in the Agreement. d. Cisco reserves the right to make changes to the scope and content of the Services or part thereof, including terminating the availability of a given Service, at any time upon thirty (30) days' prior notice. Such changes will become effective upon renewal of the affected Equipment Lists and SOWs. If Customer does not agree to a change of scope or content, Customer may terminate any affected Equipment List or SOW by notifying Cisco at least sixty (60) days prior to the expiration of the then current one year term of the Equipment List or SOW. In such case, Cisco shall continue to provide Services until the next expiration date of the affected Equipment List or SOW. e. Upon termination of any Equipment List, or SOWs, Customer shall pay Cisco for all work performed under the affected Equipment Lists or SOWs up to the effective date of termination at the agreed-upon prices, fees, and expense reimbursement rates. f. Firm Orders for Services under this Services Exhibit placed and accepted prior to expiration of the contract term, (even if involving a multi-year commitment) remain valid in accordance with the contract terms which shall remain binding as to such prior orders only for the term stated therein, and shall not otherwise constitute an extension of the NASPO Master Agreement and this Services Exhibit for any other Services.
6. [INTENTIONALLY LEFT BLANK]
7. LICENSES
a.
Service Description or SOW, and the End User License Agreement (EULA) set forth in Exhibit 1, Cisco grants to Customer a worldwide, non-exclusive and non-transferable license to use for in object code form; (ii) other Deliverables specified in an applicable AS Service Description or Licensed
Materials In addition, Cisco grants to Customer a right to modify and create derivative works of any Scripts provided by Cisco to Customer pursuant to this Services Exhibit, solely for internal business use. These license grants do not include the right to sublicense; provided that Customer may permit its suppliers, subcontractors and other related third parties to use the ensures that any such use is subject to license restrictions and confidentiality obligations at least as p Agreement.
b. Nothing in this Agreement, any AS Service Description or any SOW shall alter or affect the Intellectual Property rights and/or licenses provided with any Cisco Products. c. Customer hereby grants to Cisco a perpetual, irrevocable, royalty free, worldwide right and license to all Intellectual Property in the Customer Feedback (as defined below) to use and incorporate Customer Feedback into any Services, Products, Deliverables, Data Collection Tools, Reports, Scripts or Cisco Pre-Existing Technology, and to use, make, have made, offer to sell, sell, copy, distribute and create derivative works of such Customer Feedback for any and all purposes whatsoever, and Customer acknowledges and agrees that it will obtain no rights in or to any Services, Products, Deliverables, Data Collection Tools, Reports, Scripts or Cisco Pre-Existing Agreemen Customer Feedback
improvements or changes to any Services, Products, Deliverables, Data Collection Tools, Reports, Scripts or Cisco Pre-Existing Technology that Customer provides to Cisco.
Attachment A, Exhibit 2: Page 32 of 37
8. OWNERSHIP
a. Each party will retain the exclusive ownership of all its pre-existing Intellectual Property, Confidential Information and materials, including, without limitation, proprietary ideas, sketches, diagrams, text, know-how, concepts, proofs of concepts, artwork, software, algorithms, methods, processes, identifier codes or other technology that are owned by a party prior to commencement of any Services hereunder, or that are otherwise developed by or for such party outside the scope Pre-Existing Technology
b. Except as otherwise expressly set forth in applicable SOW, Cisco owns and will continue to own all right, title and interest in and to the Services, Products, Deliverables, Data Collection Tools, Reports, Scripts, sketches, diagrams, text, know-how, concepts, proofs of concepts, artwork, software, algorithms, methods, processes, identifier codes or other technology provided or developed by Cisco (or a third party acting on behalf) pursuant to this Agreement, including modifications, enhancements, improvements or derivative works of any of the foregoing, regardless of who first conceives or reduces to practice, and all Intellectual Property in any of the Cisco Intellectual Property
c. As between Customer and Cisco, Customer shall at all times retain all right, title and interest in and to all of Pre-Existing Technology and all Intellectual Property that is developed by Intellectual
Property. Third Party Products shall at all times be owned by the applicable third party, and will be subject to any applicable third party license terms.
9. SUBCONTRACTING
Cisco reserves the right to subcontract Services to a third-party organization to provide Services to Customer. Any such subcontract shall not relieve Cisco of any of its obligations under this Services Exhibit or the NASPO Master Agreement.
Attachment A, Exhibit 2, Attachment 1 : Page 33 of 37
EXHIBIT 2 -- ATTACHMENT 1
GLOSSARY OF TERMS
Additional Services means installation of new Hardware, system additions, Hardware upgrades, dispatch of a field engineer, or non-mandatory engineering changes.
Advance Replacement means shipment of replacement Field-Replaceable Unit (FRU) before receiving failed or defective FRU.
Advanced Services means the Services set forth in the AS Service Description(s) found at http://www.cisco.com/go/servicedescriptions and/or SOW(s) selected by the Customer. Advanced Services does no
Application Services, nor does it apply to the purchase, support or maintenance of any Products.
Advanced Services Engineer means the Cisco engineer appointed to be the main point of contact for a Customer purchasing Advanced Services.
Application Software means non-resident or standalone Software Products listed on the Price List that include but are not limited to Cisco Systems® Network management Software, security Software, IP telephony Software, Internet appliance Software, Cisco® Intelligent Contact Management Software, IP Contact Center Software, and Cisco Customer Interaction Suite Software.
AS Service Descriptions mean the description of the Advanced Services available from Cisco, which are available at http://www.cisco.com/go/servicedescriptions and which are incorporated in this Agreement by reference.
Authorized Channel means a system integrator, distributor or reseller authorized by Cisco to sell Services.
Business Days means the generally accepted days of operation per week within the relevant region where the Services shall be performed, excluding local holidays as observed by Cisco.
Cisco means Contractor under the NASPO Master Agreement.
Customer means Purchasing Entity under the NASPO Master Agreement.
Data Collection Tools means Hardware and/or Software tools that support Cisco's ability to provide troubleshooting on cases, data analysis, and report generation capabilities as part of the Advanced Services.
Depot Time or Local Time means Central European Time for Services provided in Europe-Middle-East d Time
for Services provided in Japan, and Pacific Standard Time for Services provided in all other locations.
Deliverable(s) means, with respect to each AS Service Description and/or SOW, the items to be delivered by Cisco to Customer as set forth in an applicable AS Service Description and/or SOW, including, without limitation, any Software, Reports, Data Collection Tools, and/or Scripts.
Device Type means a Cisco supported Hardware Product (for example, Cisco Catalyst® 6509 Switch, GSR 12000 and Cisco 7200 Series Router).
Direct Purchases means purchases of Services by Customer directly from Cisco.
Equipment List means the list of Hardware and/or Software for which Cisco provides services.
Event means notification by Customer of its performance of a planned Network Hardware, Software, or configuration change.
Feature Set Upgrade means a separately licensed and priced Software release that contains an enhanced configuration or feature set.
Attachment A, Exhibit 2, Attachment 1 : Page 34 of 37
Field-Replaceable Unit (FRU) means any component or subassembly of an item or unit of Hardware that reasonably can be replaced at Customer's location. FRUs also may be subject to size and weight limitations.
Four-hour Response means:
(i) For Advance Replacement Service, the four-hour time period commences upon the Cisco problem diagnosis and determination that a FRU is required and ends when the FRU is delivered onsite. (ii) For onsite service, the four-hour time period commences upon the Cisco problem diagnosis and determination that remedial onsite service is required and ends when Cisco personnel arrive onsite.
Indirect Purchases means purchases of Services by Customer through an Authorized Channel.
Intellectual Property means any and all tangible and intangible: (i) rights associated with works of authorship throughout the world, including but not limited to copyrights, neighboring rights, moral rights, and mask works, and all derivative works thereof, (ii) trademark and trade name rights and similar rights, (iii) trade secret rights, (iv) patents, designs, algorithms and other industrial property rights, (v) all other intellectual and industrial property rights (of every kind and nature throughout the world and however designated) whether arising by operation of law, contract, license, or otherwise, and (vi) all registrations, initial applications, renewals, extensions, continuations, divisions or reissues thereof now or hereafter in force (including any rights in any of the foregoing).
Level 1 means support that is defined as having the necessary technical staff (Cisco or Cisco-authorized reseller) with appropriate skill, perform installations, Remedial Hardware Maintenance, and basic Hardware and Software configuration on Cisco Products.
Level 2 means support that is defined as having the necessary technical staff with the appropriate skills to perform isolation, replication and diagnosis of internet-based problems on Cisco Product(s). Customer shall not report Software bugs to Cisco prior to attempting to identify the source of such bugs and testing in Customer's Network where appropriate. If the Customer cannot duplicate the bug in Customer's Network, Customer and Cisco shall cooperate in attempting to replicate and resolve related Software bugs in either Customer's or Cisco's test facility as mutually agreed. In all cases Customer will address Software bugs on a best effort basis to replicate same in Customer's Network and document activity to Cisco before seeking further resolution with Cisco's participation.
Local Time means local time on Business Days.
Maintenance Release means an incremental Software release that provides maintenance fixes and may provide additional Software functions. Cisco designates Maintenance Releases as a change in the digits to the right of the tenths digit or of the hundredths digit of the Software version number [x.x.(x) or x.x.x.(x)].
Major Release means a release of Software that provides additional software functions. Cisco designates Major Releases as a change in the ones digit of the Software version number [(x).x.x].
Minor Release means an incremental release of Software that provides maintenance fixes and additional Software functions. Cisco designates Minor releases as a change in the tenths digit of the Software version number [x.(x).x].
Network means a set of interconnected and interworking Cisco supported Hardware and Software that is implemented, operated, and supported by Customer from a single network operations center (NOC).
Network Infrastructure means your core transport and aggregation Network technology (for example, metro optical, ATM/Frame Relay, IP core and Cisco security devices including, but not limited to, Firewall, IDS and VPN3000).
Network Infrastructure Size means the total value of Products in Customer's Network based on the global list price of the Products that Customer has purchased.
Remedial Hardware Maintenance means diagnosis and onsite replacement of Hardware components with FRUs.
Attachment A, Exhibit 2, Attachment 1 : Page 35 of 37
Reports means reports, recommendations, network configuration diagrams, and related non-Software Deliverables provided by Cisco to Customer pursuant to this Agreement.
Scripts means software scripts, macros and batch files provided by Cisco to Customer pursuant to this Agreement.
Services means one or more of the services options selected by the Customer in its Purchase Order and described at: http://www.cisco.com/go/servicedescriptions Services Descriptions mean the detailed descriptions of the Services purchased by Customer which are incorporated into this Services Exhibit by reference.
Standard Business Hours means (i) 8:00 AM to 5:00 PM, Depot time, on Business Days for replacement of failed Products and (ii) 8:00 AM to 5:00 PM, Local Time at location of the respective Cisco TAC, on Business Days for case handling of TAC calls.
TAC means the Cisco Technical Assistance Center.
Technical Support Services means Services that provide both essential proactive and reactive operation and maintenance support Services identified as Technical Support Services at http://www.cisco.com/go/servicedescriptions.
Technology Application means specific technologies including, but not limited to, content networking, broadband, and IP telephony that do not operate at the Network Infrastructure level.
Third Party Products means third party hardware and/or software, and all upgrades/updates thereto, that are designated by Cisco as required for:
(i) The operation of Application Software in conformance with Cisco applicable Application Software Documentation; and
(ii) Cisco support of the Application Software.
Transactional Advanced Services means the project related or consultancy Services sold under a Statement of Work.
Two-hour Response means:
(i) For Advance Replacement, the two-hour time period commencing wi and determination that a FRU is required and ending when the FRU is delivered onsite. (ii) For onsite service, the two-hour time period commencing with our problem diagnosis and determination that remedial onsite service is required and ending when Cisco personnel arrive onsite.
Update means Cisco Software Maintenance Releases, Minor Releases and Major Releases containing the same configuration or feature set as originally acquired, unless the Customer has upgraded the applicable Hardware or Software to a configuration or feature set other than what was originally acquired, and the applicable license fee for that upgrade has been paid. Updates do not include Feature Set Upgrades.
Attachment A, Exhibit 2, Attachment 2 : Page 36 of 37
EXHIBIT 2 -- ATTACHMENT 2
CISCO SEVERITY AND ESCALATION GUIDELINES
Customer shall assign a severity to all problems submitted to Cisco.
Severity 1
operation. Customer and Cisco both will commit full-time resources to resolve the situation.
Severity 2 means operation of an existing Network is severely degraded or significant aspects of Customer and Cisco both will commit full-time resources during Standard Business Hours to resolve the situation.
Severity 3 means operational performance of the Network is impaired, although most business operations remain functional. Customer and Cisco both are willing to commit resources during Standard Business Hours to restore service to satisfactory levels.
Severity 4 means information is required on Application Software capabilities, installation, or h are
willing to provide resources during Standard Business Hours to provide information or assistance as requested.
If you do not believe that adequate progress is being made or that the quality of Cisco service is satisfactory, we encourage you to escalate the problem to the appropriate level of management by asking for the TAC duty manager.
Cisco Escalation Guideline
Elapsed Time* Severity 1 Severity 2 Severity 3 Severity 4 1 hour Customer
Engineering
Manager
4 hours Technical
Support Director
Customer
Engineering
Manager
24 hours Vice President,
Customer
Advocacy
Technical
Support Director
48 hours President/CEO Vice President,
Customer
Advocacy
72 hours Customer
Engineering
Manager
96 hours President/CEO Technical
Support Director
Customer
Engineering
Manager
*Severity 1 escalation times are measured in calendar hours 24 hours per day, 7 days per week.
Severity 2, 3, and 4 escalation times correspond with Standard Business Hours.
Attachment A, Exhibit 2, Attachment 3 : Page 37 of 37
EXHIBIT 2 -- ATTACHMENT 3
SERVICES NOT COVERED
Services that are not expressly set forth in the applicable Service Description or Statement of Work document are not covered under such Service Description or Statement of Work, including, without limitation, the following:
1. Services are only provided for generally available Products and Software releases/versions, unless agreed otherwise.
2. Any customization of, or labor to install, Software and Hardware (including installation of Updates).
3. Furnishing of supplies, accessories or the replacement of expendable parts (e.g., cables, blower assemblies, power cords, and rack mounting kits).
4. Electrical or site work external to the Products.
5. by Cisco.
6. Service for Hardware that is installed outdoors or that is installed indoors but requires special equipment to perform such Service.
7. Hardware replacement in quantities greater than three (3) FRUs, including those replacements due to pervasive issues documented in an engineering change notice or field alert unless End User has troubleshot failed Hardware down to the FRU level.
8. Services performed at domestic residences.
9. Support or replacement of Product that is altered, modified, mishandled, destroyed or damaged by one or more of the following: (a) natural causes; (b) environmental failures; (c) your failure to take any required actions; (d) a negligent or willful act or omission by you or use by you other than as specified in the applicable Cisco-supplied documentation; or (e) an act or omission of a third party.
10. Services or software to resolve Software or Hardware problems resulting from third party product or document.
11. Services for non-Cisco Software installed on any Cisco Product.
12. Any Hardware or third party product upgrade required to run new or updated Software.
13. Erasure or other removal of any customer or third party data on Products (or parts thereof) returned, repaired or otherwise handled by Cisco.
14. Additional Services are provided at the then-current time and materials rates.
15. Except as otherwise agreed, Software entitlement, including media, documentation, binary code, source code or access in electronic or other form is not provided. In addition, except as otherwise provided, no right, use or license to our Software is granted and you acknowledge and agree that you obtain no such rights.
16. Application Software is not supported as part of the SMARTnet support services provided by Cisco and is only supported under a separate service description.
The non-entitlement policies posted at http://www.cisco.com/go/warranty are hereby incorporated into this Agreement by this reference.
Capitalized terms are defined in the Glossary of Terms, or may be as set forth in the applicable Service Description or Statement of Work.
Attachment B: Page 1 of 11 Att
Attachment B Scope of Services Awarded to Contractor
I. Data Communications Award Categories
The scope for this contract is as provided below. Contractor may offer products (i.e. white box, artificial intelligence, etc.) and services within the Categories it received an award in. Each category also allows for Internet of Things (IoT) products. These products must be an IoT product that can be deployed within, needs. Proposals are expected to include IoT products designed to support common government lines of business in specific subcategories i.e. routers, switches, end points, etc. IoT products can only be provided in categories that the vendor is awarded in and can include endpoints that support items in that category.
Category 1.1: UNIFIED COMMUNICATIONS (UC).
A set of products that provides a consistent unified user interface and user experience across multiple devices and modes of communications. Unified Communications that is able to provide services such as session management, voice, video, messaging, mobility, and meeting solutions (i.e., web, audio, IM&P, file sharing, white boarding, guest support, etc.). It can provide the foundation for advanced unified communications capabilities of IM and presence-based services and extends telephony features and capabilities to packet telephony network devices such as IP phones, media processing devices, Voice over IP (VoIP) gateways, and multimedia applications. Additional services, such as unified messaging, multimedia conferencing, collaborative contact centers, and interactive multimedia response systems, are made possible through open telephony APIs. General UC solution capabilities should include:
High Availability for Call Processing
Hardware Platform High Availability
Network Connectivity High Availability
PSTN Access resiliency
Call Processing Redundancy
Optional Branch Office Survivability Services
1.1.1 IP Telephony
call setup and teardown, and telephony features) over IP, instead of using circuit-switched or other modalities. Capabilities should include:
Support for analog, digital, and IP endpoints
Centralized Management
Enterprise Telephony Features (CFx, Transfer, CID, Shared line appearance, One Number Service, etc.)
Provide basic hunt group and call queuing capabilities
Flexibility to configure queue depth and hold time, play unique announcements and Music on Hold (MoH), log in and log out users from a queue and basic queue statistics (from the phone E911 Support
o National E911 Routing Services (proper PSAP routing when PSTN access is centralized) o 911 Device Tracking Services
o 911 On-Site Notification Services
1.1.2 Instant messaging/ Presence
within the enterprise, and remotely, as well as with guest users that offers quick transmission of text- based messages from sender to receiver. In push mode between two or more people using personal computers, Desktop (Windows/Mac/VDI/Linux), Mobile/Smartphone, Tablet, along with shared clients, instant messaging basically offers real-time direct written language-based online chat. Instant messaging may also provide video calling, file sharing, PC-to-PC voice calling and PC-to-regular-phone calling.
Attachment B: Page 2 of 11 Att
IM Persistency / Workstream Collab
File Sharing Services, Desktop Sharing Services
1.1.3 Unified messaging
(e-mail, SMS, Fax, voicemail, video messaging, etc.) technologies into a single interface, accessible from a variety of different devices.
Ability to access and manage voice messages in a variety of ways, using email inbox, Web browser, desktop client, VoIP phone, or mobile phone
Visual Voicemail Support (Optional)
ASR / Transcription Services for recorded messages
1.1.4 Contact Center -based system that provides call and contact routing for high- -time
contact management system. The definition includes all contact center systems that provide inbound contact handling capabilities, outbound call/contact center and automatic contact distribution, combined with a high degree of sophistication in terms of dynamic contact traffic routing management.
1.1.5 Communications End Points and Applications
Attendant Consoles (Telephone Station)
IP Phones (desktop devices and accessories)
Room Based Conferencing Endpoints (Conf Phones, SparkBoard, JamBoard, Surface Hub)
1.1.6 UC Network Monitoring -to-end service management for Unified Communications. Capabilities include testing, performance monitoring, configuration management, accounting/billing, analytics (capacity planning), contact center specialized reports (utilization, queue KIIs, call abandonment rations, etc.), and business intelligence reporting.
1.1.7 Collaboration
ware or
hardware.
1.1.8 Collaborative Video A set of immersive video technologies that enable people to feel or appear as if they were present in a location that they are not physically in. Immersive video consists of a multiple codec video system, where each
see/talk to every other member on a screen (or screens) as if they were in the same room and provides call control that enables intelligent video bandwidth management.
1.1.9 Content Delivery Systems (CDS) A large distributed system of servers deployed in multiple data centers connected by the Internet. The purpose of the content delivery system is to serve content to a very large number of end-users (i.e., quarterly all hands meetings/webinar) with high availability and high performance. CDSs serve content over the Internet, including web objects (text, graphics, URLs, and scripts), downloadable objects (media files, software, documents), applications (e-commerce, portals), live streaming media, on-demand streaming media, and social networks.
Category 1.2: NETWORKING.
1.2.1 Network Application Services.
Application networking solutions and technologies that enable the successful and secure delivery of applications to local, remote, and branch-office users using technology to accelerate, secure, and increase availability of both application traffic and computing resources.
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1.2.1.1 Virtualized Load Balancers
and/or application traffic across multiple servers to improve the concurrent user capacity and overall reliability of applications. Capabilities should include:
SSL (Secure Sockets Layer) Off-loading
Caching capabilities
Layer 4 Load Balancing
Layer 7 Load Balancing
Detailed Reporting
Supports multiple load balancers in the same system for multiple groups Supports TLS1.2
1.2.1.2 WAN Optimization An appliance utilizing a collection of techniques for increasing data-transfer efficiencies across wide-area networks (WAN). Capabilities should include:
CIFS (Common Internet File System) acceleration
Data Compression
SSL encryption/decryption for acceleration (Optional)
Layer 4-7 visibility
Application Specific optimization
Network analysis tools (solutions utilized to collect, classify, analyze, and securely store log messages)
1.2.2 Networking Software.
Software that runs on a server, or within the Cloud, and enables the server to manage data, users, groups, security, applications, and other networking functions. The network operating system is designed to allow transfer of data among multiple computers in a network, typically a local area network (LAN), a private network or to other networks. Networking software capabilities should include:
Restartable Process
High availability options
Targeted operating systems, i.e. DC, campus, core, wan, etc.
Operating System Efficiencies
Network analysis tools (solutions utilized to collect, classify, analyze, and securely store log messages).
1.2.2.1 Network Management and Automation
automation, cloud computing, and IT systems management.
1.2.2.2 Data Center Management and Automation and
automate manual tasks across servers, network, applications, and virtualized infrastructure.
1.2.2.3 Cloud Portal and Automation
policy-based controls for provisioning virtual and physical resources.
1.2.2.4 Branch Office Management and Automation ions for management of branch offices. Capabilities include remote troubleshooting, device management, and WAN performance monitoring.
1.2.3 Network Optimization and Acceleration.
Devices and tools for increasing data-transfer efficiencies across wide-area networks.
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1.2.3.1 Data Analytics
issues related to congestion, such as utilization, service consumption and routing. Provides real-time insights into network traffic to determine the value of different portions of that traffic.
1.2.3.2 Dynamic Load Balancing
of checks and calculations to determine which server can best service each client request in order to select the server that can successfully fulfill the client request and do so in the shortest amount of time without overloading either the server or the server farm as a whole.
1.2.3.3 WAN Acceleration
on a wide area network (WAN). Capabilities should include:
CIFS acceleration
Data Compression
SSL encryption/decryption for acceleration (Optional)
Layer 4-7 visibility
Application Specific optimization
1.2.3.4 High Availability and Redundancy Limits any disruption to network uptime should an appliance face unforeseen performance issues. Transparently redistributes workloads to surviving cluster appliances without impacting communication throughout the cluster.
1.2.4 Optical Networking.
High capacity networks based on optical technology and components that provide routing, grooming, and restoration at the wavelength level as well as wavelength based services.
1.2.4.1 Core DWDM (Dense Wavelength Division Multiplexing) Switches systems designed for long haul and ultra long-haul optical networking applications.
1.2.4.2 Edge Optical Switches
networks.
1.2.4.3 Optical Network Management Provides capabilities to manage the optical network and allows operators to execute end-to-end circuit creation.
1.2.4.4 IP over DWDM (IPoDWDM)
(Optical Transport Network).
Category 1.3: ROUTERS, SWITCHES, SECURITY, AND NETWORKING STORAGE.
1.3.1 Routers.
A device that forwards data packets along networks. A router is connected to at least two networks, commonly two LANs or WANs or a LAN and its ISP's network. Routers are located at gateways, the places where two or more networks connect, and are the critical device that keeps data flowing between networks and keep the networks connected to the Internet.
1.3.1.1 Branch Routers
numbers of users and supports flexible configurations/feature. For example: security, VoIP, wan acceleration, etc.
1.3.1.2 Network Edge Routers A specialized router residing at the edge or boundary of a network. This router ensures the connectivity of its network with external networks, a wide area network or the Internet.
An edge router uses an External Border Gateway Protocol, which is used extensively over the Internet to provide connectivity with remote networks.
Attachment B: Page 5 of 11 Att
1.3.1.3 Core Routers - High performance, high speed, low latency routers that enable Enterprises to deliver a suite of data, voice, and video services to enable next-generation applications such as IPTV and Video on Demand (VoD), and Software as a Service (SaaS).
1.3.1.4 Service Aggregation Routers
Ethernet and IP/MPLS networks to enable service providers and enterprise edge networks simultaneously host resource-intensive integrated data, voice and video business and consumer services.
1.3.1.5 Carrier Ethernet Routers
suite of data, voice, and video services to enable next-generation applications such as IPTV, Video on Demand (VoD), and Software as a Service (SaaS).
1.3.2 Security.
1.3.2.1 Data Center and Virtualization Security Products and Appliances Products designed to protect high-value data and data center resources with threat defense and policy control.
1.3.2.2 Intrusion Detection/Protection and Firewall Appliances network firewall security from worms, Trojans, spyware, key loggers, and other malware. This includes Next-Generation Firewalls (NGFW), which offer a wire-speed integrated network platform that performs deep inspection of traffic and blocking of attacks. Intrusion Detection/Protection and Firewall Appliances should provide:
Non-disruptive in-line bump-in-the-wire configuration
Standard first-generation firewall capabilities, e.g., network-address translation (NAT), stateful protocol inspection (SPI) and virtual private networking (VPN), etc.
Application awareness, full stack visibility and granular control Capability to incorporate information from outside the firewall, e.g., directory-based policy, blacklists, white lists, etc.
Upgrade path to include future information feeds and security threats SSL decryption to enable identifying undesirable encrypted applications (Optional)
1.3.2.3 Logging Appliances and Analysis Tools Solutions utilized to collect, classify, analyze, and securely store log messages.
1.3.2.4 Secure Edge and Branch Integrated Security Products intrusion prevention for branches and the network edge. Products typically consist of appliances or routers.
1.3.2.5 Secure Mobility Products
multiple mobile devices.
1.3.2.6 Encryption Appliances
transfer layer - above the data link level, but below the application level.
1.3.2.7 On-premise and Cloud-based services for Network Communications Integrity that provide threat protection, data loss prevention, message level encryption, acceptable use and application control capabilities to secure web and email communications. This could include cloud access security brokers (CASBs) and DNS security.
1.3.2.8 Secure Access
personally owned mobile devices (laptops, tablets, and smart phones). Capabilities should include:
Management visibility for device access
Self-service on-boarding
Attachment B: Page 6 of 11 Att
Centralized policy enforcement
Differentiated access and services
Device Management
1.3.3 Storage Networking.
High-speed network of shared storage devices connecting different types of storage devices with data servers.
1.3.3.1 Director Class SAN (Storage Area Network) Switches and Modules - performance, and protocol-independent designed primarily to fulfill the role of core switch in a core-edge Fibre Channel (FC), FCOE or similar SAN topology. A Fibre Channel director is, by current convention, a switch with at least 128 ports. It does not differ from a switch in core FC protocol functionality. Fibre Channel directors provide the most reliable, scalable, high-performance foundation for private cloud storage and highly virtualized environments.
1.3.3.2 Fabric and Blade Server Switches
with the Fibre Channel (FC) protocol. It allows the creation of a Fibre Channel fabric, which is currently the core component of most SANs. The fabric is a network of Fibre Channel devices, which allows many-to- many communication, device name lookup, security, and redundancy. FC switches implement zoning; a mechanism that disables unwanted traffic between certain fabric nodes.
1.3.3.3 Enterprise and Data Center SAN and VSAN (Virtual Storage Area Network) Management - Management tools to provisions, monitors, troubleshoot, and administers SANs and VSANs.
1.3.3.4 SAN Optimization Tools to help optimize and secure SAN performance (ie. Encryption of data- at-rest, data migration, capacity optimization, data reduction, etc.
1.3.4 : Switches.
Layer 2/3 devices that are used to connect segments of a LAN (local area network) or multiple LANs and to filter and forward packets among them.
1.3.4.1 Campus LAN Access Switches
controls user and workgroup access to internetwork resources. The following are some of the features a campus LAN access switch should support:
1. Security
a. SSHv2 (Secure Shell Version 2)
b. 802.1X (Port Based Network Access Control)
c. Port Security
d. DHCP (Dynamic Host Configuration Protocol) Snooping
2. VLANs
3. Fast Ethernet/Gigabit Ethernet
4. PoE (Power over Ethernet)
5. link aggregation
6. 10 Gb support
7. Port mirroring
8. Span Taps
9. Support of IPv6 and IPv4
10. Standards-based rapid spanning tree
11. NetFlow Support (Optional).
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1.3.4.2 Campus LAN Core Switches
backbone and are responsible for transporting large amounts of traffic both reliably and quickly. Core switches should provide:
High bandwidth
Low latency
Hot swappable power supplies and fans
Security
o SSHv2
o MacSec encryption
o Role-Based Access Control Lists (ACL)
Support of IPv6 and IPv4
1/10/40/100 Gbps support
IGP (Interior Gateway Protocol) routing
EGP (Exterior Gateway Protocol) routing
VPLS (Virtual Private LAN Service) Support
VRRP (Virtual Router Redundancy Protocol) Support
NetFlow Support.
1.3.4.3 Campus Distribution Switches
forward it to the core layer switches. Traffic that is generated at Layer 2 on a switched network needs to be managed, or segmented into Virtual Local Area Networks (VLANs), Distribution layer switches provides the inter-VLAN routing functions so that one VLAN can communicate with another on the network. Distribution layer switches provides advanced security policies that can be applied to network traffic using Access Control Lists (ACLs).
High bandwidth
Low latency
Hot swappable power supplies and fans
Security (SSHv2 and/or 802.1X)
Support of IPv6 and IPv4
Jumbo Frames Support
Dynamic Trunking Protocol (DTP)
Per-VLAN Rapid Spanning Tree (PVRST+)
Switch-port auto recovery
NetFlow Support or equivalent
1.3.4.4 Data Center Switches
data center by switching or routing good ones to their final destinations, and discard unwanted traffic using Access Control Lists (ACLs) a minimum of 10 Gigabit speeds. High availability and modularity differentiates a typical Layer 2/3 switch from a data center switch. Capabilities should include:
High bandwidth
Low latency
Hot swappable power supplies and fans
Ultra-low latency through wire-speed ports with nanosecond port-to-port latency and hardware- based Inter-Switch Link (ISL) trunking
Load Balancing across Trunk group able to use packet based load balancing scheme Bridging of Fibre Channel SANs and Ethernet fabrics
Jumbo Frame Support
Attachment B: Page 8 of 11 Att
Plug and Play Fabric formation that allows a new switch that joins the fabric to automatically become a member
Ability to remotely disable and enable individual ports Support NetFlow or equivalent
1.3.4.5 An application in SDN that manages flow control to enable intelligent networking.
1.3.4.6 Software Defined Networks (SDN) - Virtualized Switches and Routers Technology utilized to support software manipulation of hardware for specific use cases.
1.3.4.7 Software Defined Networks (SDN) Controllers - is an application in software-defined networking (SDN) that manages flow control to enable intelligent networking. SDN controllers are based on protocols, such as OpenFlow, that allow servers to tell switches where to send packets. The SDN controller lies between network devices at one end and applications at the other end. Any communications between applications and devices have to go through the controller. The controller uses multiple routing protocols including OpenFlow to configure network devices and choose the optimal network path for application traffic.
1.3.4.8 Carrier Aggregation Switches Carrier aggregation switches route traffic in addition to are:
Designed for Metro Ethernet networks
Designed for video and other high bandwidth applications Supports a variety of interface types, especially those commonly used by Service Providers Capabilities should include:
Redundant Processors
Redundant Power
IPv4 and IPv6 unicast and multicast
High bandwidth
Low latency
Hot swappable power supplies and fans
MPLS (Multiprotocol Label Switching)
BGP (Border Gateway Protocol)
Software router virtualization and/or multiple routing tables Policy based routing
Layer 2 functionality
o Per VLAN Spanning Tree
o Rapid Spanning Tree
o VLAN IDs up to 4096
o Layer 2 Class of Service (IEEE 802.1p)
o Link Aggregation Control Protocol (LACP)
o QinQ (IEEE 802.1ad)
1.3.4.9 Carrier Ethernet Access Switches directly to the customer or be utilized as a network interface on the service side to provide layer 2 services.
Hot-swappable and field-replaceable integrated power supply and fan tray AC or DC power supply with minimum DC input ranging from 18V to 32 VDC and 36V to 72 VDC Ethernet and console port for manageability
Attachment B: Page 9 of 11 Att
SD flash card slot for additional external storage
Stratum 3 network clock
Line-rate performance with a minimum of 62-million packets per second (MPPS) forwarding rate Support for dying gasp on loss of power
Support for a variety of small form factor pluggable transceiver (SFP and SFP+) with support for Device Object Model (DOM)
Timing services for a converged access network to support mobile solutions, including Radio Access Network (RAN) applications
Support for Synchronous Ethernet (SyncE) services
Supports Hierarchical Quality of Service (H-QoS) to provide granular traffic-shaping policies Supports Resilient Ethernet Protocol REP/G.8032 for rapid layer-two convergence Category 1.4: WIRELESS.
Provides connectivity to wireless devices within a limited geographic area. System capabilities should include:
Redundancy and automatic failover
IPv6 compatibility
NTP Support
1.4.1 Access Points nnect
to a wired network using Wi-Fi, or related standards. Capabilities should include:
802.11a/b/g/n
802.11n
802.11ac
Capable of controller discovery method via DHCP (onsite controller or offsite through Cloud Architecture)
UL2043 plenum rated for safe mounting in a variety of indoor environments Support AES-CCMP (128-bit)
Provides real-time wireless intrusion monitoring and detection
1.4.2 Outdoor Wireless Access Points
or other type of mount. During operations they can tolerate a wide temperature range, high humidity and exposure to water, dust, and oil. Capabilities should include:
Flexible Deployment Options
Provides real-time wireless intrusion monitoring and detection Capable of controller discovery method via DHCP (onsite controller or offsite through Cloud Architecture)
1.4.3 Wireless LAN Controllers -weight access
points in large quantities by the network administrator or network operations center. The WLAN controller automatically handles the configuration of wireless access-points. Capabilities should include:
Ability to monitor and mitigate RF interference/self-heal Support seamless roaming from AP to AP without requiring re-authentication Support configurable access control lists to filter traffic and denying wireless peer to peer traffic System encrypts all management layer traffic and passes it through a secure tunnel Attachment B: Page 10 of 11Att
Policy management of users and devices provides ability to de-authorize or deny devices without denying the credentials of the user, nor disrupting other AP traffic Support configurable access control lists to filter traffic and denying wireless peer to peer traffic
1.4.4 Wireless LAN Network Services and Management
plan, configure and deploy a wireless network, as well as provide additional WLAN services. Some examples include wireless security, asset tracking, and location services. Capabilities should include:
Provide for redundancy and automatic failover
Historical trend and real time performance reporting is supported Management access to wireless network components is secured SNMPv3 enabled
RFC 1213 compliant
Automatically discover wireless network components
Capability to alert for outages and utilization threshold exceptions mDNS
QoS / Application identification capability
1.4.5 Cloud-based services for Access Points -based management of campus-wide WiFi deployments and distributed multi-site networks. Capabilities include:
Zero-touch access point provisioning
Network-wide visibility and control
RF optimization,
Firmware updates
1.4.6 Mobile Device Management (MDM) MDM technology utilized to allow employees to bring personally owned mobile devices (laptops, tablets, and smart phones) to their workplace, and use those devices to access privileged government information and applications in a secure manner. Capabilities should include:
Ability to apply corporate policy to new devices accessing the network resources, whether wired or wireless
Provide user and devices authentication to the network
Provide secure remote access capability
Support 802.1x
Network optimization for performance, scalability, and user experience Category 1.5: FACILITY MANAGEMENT, MONITORING, AND CONTROL.
Technology utilized in the management, monitoring and control of facilities. Technologies include:
a. Access control systems
b. Detection/Identification systems, such as surveillance systems, closed circuit television cameras, or IP camera networks and the associated monitoring systems. c. Response systems such as alert systems, desktop monitoring systems, radios, and digital signage.
d. Building and energy controls
Attachment B: Page 11 of 11Att
II. Value Added Services
For each Award Category above, the following valued services should also be available for procurement at the time of product purchase or anytime afterwards. This provided list of value added services is not intended to be exhaustive, and may be updated pursuant to the terms of the resulting Master Agreement
2.1 Maintenance Services
hardware coverage, and smart, proactive device diagnostics for hardware.
2.2 Professional Services
a. Deployment Services
i. Survey/ Design Services Includes, but not limited to, discovery, design, architecture review/validation, and readiness assessment.
ii. and
configuration or end-to-end integration and deployment. iii.
readiness, identify ways to increase efficiencies throughout the network, and optimize s and service management.
b.
management, problem management, change management, and utilization and performance reporting that may be on a subscription basis.
c. Consultin reliability,
d.
roadmaps for
management.
e. Statement of Work (SOW) Services Customer-specific tasks to be accomplished and/or services requirements.
f. Testing Services Includes, but not limited to, testing the availability, reliability, security and solutions
2.3 Services Fulfillment Partners.
a. Subject Fulfillment Partner, many
Fulfillment Partners can also offer and provide some or all of the Services as listed above at competitive pricing, along with local presence and support. Contractor, as the prime, has sole discretion to determine what Services as listed above may be provided by the Fulfillment Partners. As the primary Contractor (OEM), Contractor is ultimately responsible for the service and performance of its Fulfillment Partners. Customers may have the option to purchase the Services to be directly delivered by Contractor (OEM) or its certified Fulfillment Partners.
2.4 Training including but not
limited to designing, implementing, operating, configuring, and troubleshooting network systems pertaining to items provided under the master agreement.
Attachment C: Page 1 of 1 Att
Contractor Cisco Systems, Inc. Section 1: PricingNotes 1. % discounts are based on minimum discounts off Contractor's commercially published pricelists versus fixed pricing. as the ability to update and 2. Minimum guaranteed contract discounts do not preclude Contractor and/or its Fulfillment Partners from providing deeper or additional, incremental discounts at their sole discretion. 3. Purchasing Entities shall benefit from any promotional pricing offered by Contractor to similar customers. Promotional pricing shall not be cause for a permanent price change. 4. Contractor's price catalog shall only include offers that are in contract scope and within the awarded categories. Quotes to eligible Purchasing Entities shall be based on the approved price catalog as posted on the NASPO website as well as the mandatory contract webpage. Section 2: Minimum Discount % off List Category 1.1 Unified Communications (UC) Hardware and Software (on premise) 35.00% Cloud Services 10.00% Service Packages (i.e., Maintenance, etc.) 10.00% Category 1.2 Networking Hardware and Software (on premise) 35.00% Cloud Services 10.00% Service Packages (i.e., Maintenance, etc.) 10.00% Category 1.3 Routers, Switches, Secuirty, and Networking Storage Hardware and Software (on premise) 35.00% Cloud Services 10.00% Service Packages (i.e., Maintenance, etc.) 10.00% Category 1.4 Wireless Hardware and Software (on premise) 35.00% Cloud Services 10.00% Service Packages (i.e., Maintenance, etc.) 10.00% Category 1.5 Facility Management, Monitoring, and Control Hardware and Software (on premise) 35.00% Cloud Services 10.00% Service Packages (i.e., Maintenance, etc.) 10.00% Section 3: Value Added Services Hourly Rates Weekday Weekend State Holiday Title Job Description Onsite Remote Onsite Remote Onsite Remote Maintenance Services $600.00 $525.00 $600.00 $525.00 $600.00 $525.00 Professional Services i.e. Cisco Advanced Services, IoT, NTE $743.17 $661.17 $743.17 $661.17 $743.17 $661.17 Deployment Services i.e. Cisco Implementation Services, IoT, NTE $743.17 $661.17 $743.17 $661.17 $743.17 $661.17 Consulting Advisory Services i.e. Cisco Advisory Services, IoT, NTE $743.17 $661.17 $743.17 $661.17 $743.17$661.17 Architectural Design Services i.e. Cisco Advanced Services, IoT, NTE $743.17 $661.17 $743.17 $661.17 $743.17 $661.17 Statement of Work Services i.e. Cisco Advanced Services, IoT, NTE $743.17 $661.17 $743.17 $661.17 $743.17 $661.17 Partner Services Basic Install & Config Only (i.e. rack & stack, cabling, etc.), IoT, NTE $600.00 $525.00 $600.00 $525.00 $600.00 $525.00 Training Deployment Services i.e. Software Adoption, Cisco Training Services, NTE $600.00 $525.00 $600.00 $525.00 $600.00 $525.00 Attachment C