ACTION:
____________________________
Clerk/Secretary
Department: Information Technology Item No: C7
Prepared by:
Chris Schuchardt, IT/GIS Manager
Chris Mitchell, IT Director Meeting Date: June 11, 2024 Approved by:
Imelda Huerta, Assistant to the City Manager
John Conley, City Manager Agenda Location: Consent Calendar SUBJECT: CONTRACT WITH VELOSIMO, INC. FOR INTEGRATION PLATFORM-AS-A-SERVICE RECOMMENDATION: Adopt City Council Resolution No. 2024- , approving a contract with Velosimo, Inc. for Integration Platform-as-a-Service.
CORRELATION TO CITY COUNCIL GOALS: Operational item not corresponding to a specific City Council goal.
PRIOR ACTION: On August 22, 2023, adopted City Council Resolution 2023-151, approving an agreement with Power Engineers, Incorporated for Professional Services for the re-implementation of Cityworks (Vote: 5-0).
On June 27, 2023, adopted City Council Resolution 2023-117, approving the Fiscal Years 2023/24 and FY 2024/25 operating budget (Vote: 5-0).
STATEMENT ON THE SUBJECT: The agreement with Power Engineers, Incorporated (Power Engineers) for Professional services for the Cityworks re-implementation project was approved on August 22, 2023. Under the agreement, Power Engineers specifically identifies Velosimo, Incorporated (Velosimo) in the project scope to implement, host, and maintain interface points between Cityworks and other enterprise applications used by the City. Velosimo provides integration platform-as-a-service and is a Cityworks business partner specializing in developing integration connectors for government business processes.
Velosimo’s integration platform-as-a-service is a cloud-based solution that standardizes how enterprise applications are integrated, enabling and ensuring the continuity of integration points across on-premises and cloud-based applications used by government agencies. This agreement will introduce new bi- directional and uni-directional data flows between Cityworks Permitting, Licensing, Land Management, and Asset Management software and many software systems already in use by the City. Processes improved or made possible by key integration points identified in this agreement include: management of General Ledger and Procurement (Tyler Munis Financials), Human Resources and Payroll (Tyler Munis Human Capital Management), daily cash handling and payments (Tyler Cashiering), business license tracking and verification (HdL), electronic signatures (DocuSign), document archiving and management (Laserfiche), automated electronic plan review (Bluebeam Studio), environmental reporting (State of California, CERS), and automated verification of professional licenses (State of California, State Licensing Board). Implementing these integration points and new data flows will enhance the experience of AGENDA
REPORT
CITY COUNCIL
COMMUNITY DEVELOPMENT COMMISSION
SUCCESSOR AGENCY
BUENA SANITATION DISTRICT
JOINT POWERS FINANCING AUTHORITY
Approved above recommendation, adopted City Council Resolution No. 2024-83.
Vote: 5-0
MEETING DATE: June 11, 2024 PAGE 2
SUBJECT: CONTRACT WITH VELOSIMO, INC. FOR INTEGRATION PLATFORM-AS-A-SERVICE constituents interacting with the City online or in person by streamlining processes and fostering improved communication between City departments and software systems.
FISCAL IMPACT: Approval of the Agreement with Velosimo, for Integration Platform-as-a-Service will provide a subscription for services for five years, with subscription costs increasing under the agreement annually to a maximum of $107,500. The total subscription cost for Fiscal Year 2023/24 is $80,625.
Sufficient funds are budgeted in the FY 2023/24 Operating Budget in the Technology Purchases & Services account (No. 6040135.531530.INTEG).
EXHIBITS:
1.City Council Resolution No. 2024, approving a contract with Velosimo, Inc. for an Integration Platform- as-a-Service
2.Velosimo Order Form and integration in-scope
3.Agreement with Power Engineers for Cityworks re-implementation services 06/11/2024 C7 2 of 391
00029213 7
RESOLUTION NO. 2024-
A RESOLUTION OF THE CITY COUNCIL OF THE CHARTERED CITY OF VISTA, CALIFORNIA, APPROVING A CONTRACT WITH VELOSIMO, INC.
FOR INTEGRATION PLATFORM-AS-A-SERVICE
The City Council of the City of Vista does resolve as follows:
1. Findings. The City Council hereby finds and declares the following:
A. On August 22, 2023, the City entered into an agreement with Power Engineers, Incorporated, for professional services for the Cityworks re-implementation project.
B. Velosimo, Incorporated is identified in the project scope for implementation, hosting, and maintenance of interface points between Cityworks and other business applications used by the City.
C. The approval of the contract will provide the City with licensing for the integrations required for business process improvements identified in the Cityworks re- implementation project.
2. Action.
A. The contract between the City of Vista and Velosimo, Incorporated for software subscription is approved, and the City Manager is authorized to execute the agreements and to approve and execute any future renewals of the agreements.
3. Adoption. PASSED AND ADOPTED at a meeting of the City Council of the City of Vista held on June 11, 2024, by the following vote:
AYES:
NOES:
ABSTAIN:
APPROVED AS TO FORM:
WALTER CHUNG, CITY ATTORNEY
By:
APPROVED
Walter C. Chung
20240530181310
JOHN B. FRANKLIN, MAYOR
ATTEST:
KATHY VALDEZ, CITY CLERK
By:
06/11/2024 C7 3 of 391
EXHIBIT 1
ORDER FORM
CUSTOMER:City of Vista, CA
ORDER DATE:Date of last signature found below
BILL TO:DELIVER TO:
Agency:Vista, CA Agency:Vista, CA
Address:200 Civic Center Drive Address:200 Civic Center Drive City, State, Zip:Vista, CA 92084 City, State, Zip:Vista, CA 92084 Billing Contact:Chris Schuchardt Delivery Contact:Chris Schuchardt Billing Email:[email protected] Delivery Email:[email protected] Billing Phone:(760) 643-5439 Delivery Phone:(760) 643-5439
PAYMENT TERMS
# of Service Terms:5 Payment Method:ACH
Billing Frequency:Annual Billing Method:Email
Payment Terms:Net 30 Currency:USD
SUBSCRIPTION SERVICE TERMS
Services Description - First Term
Service Term
(months)Term Start Date Qty.Unit Price
Extended
Price
Velosimo Connect Platform
Department Subscription
12 See Additional Order
Terms 1 $107,500.00 $80,625.00
Service Term Fees $80,625.00
Services Description - Second Term
Service Term
(months)Term Start Date Qty.Unit Price
Extended
Price
Velosimo Connect Platform
Department Subscription
12 Previous Term Start
Date Anniversary
1 $107,500.00 $88,687.50
Service Term Fees $88,687.50
Services Description - Third Term
Service Term
(months)Term Start Date Qty.Unit Price
Extended
Price
Velosimo Connect Platform
Department Subscription
12 Previous Term Start
Date Anniversary
1 $107,500.00 $96,750.00
Service Term Fees $96,750.00
06/11/2024 C7 4 of 391
EXHIBIT 2
Services Description - Fourth Term
Service Term
(months)Term Start Date Qty.Unit Price
Extended
Price
Velosimo Connect Platform
Department Subscription
12 Previous Term Start
Date Anniversary
1 $107,500.00 $107,500.00
Service Term Fees $107,500.00
Services Description - Fifth Term
Service Term
(months)Term Start Date Qty.Unit Price
Extended
Price
Velosimo Connect Platform
Department Subscription
12 Previous Term Start
Date Anniversary
1 $107,500.00 $107,500.00
Service Term Fees $107,500.00
ADDITIONAL ORDER TERMS & CONDITIONS
1.Service Term Start Date for the first Service Term shall begin on the date the Proof of Delivery (“POD”) email is received by Licensee Delivery Contact. The POD email shall include the login information for the Licensee’s access to the provisioned environment for the Services.
2. Alternate Terms Disclaimed: the parties expressly disclaim any alternate terms and conditions accompanying drafts and/or purchase orders issued by Customer.
3. Unless Customer has an effective Master Agreement executed by Velosimo for such Services as referenced in this Order Form, in which case such Master Agreement terms will govern, this Order Form is governed by the applicable terms and conditions of the Velosimo Master Subscription Agreement provided at www.velosimo.com/msa-1 and the Support and Maintenance terms provided at www.velosimo.com/msmp-1 .
4. Payment obligations hereunder are non-cancelable, and any fees, when paid, shall be non-refundable.
5. Velosimo Connect Platform Departmental Subscription includes all in scope integrations, defined in Attachment A.
6. As a part of the departmental subscription, Velosimo will build the rest of the required endpoints and related connectors identified in the RFP, in addition to providing the listed standard connectors.
7. Support is included in the annual subscription.
VELOSIMO, INC.CITY OF VISTA, CA
Signature:Signature:
Name:Name:
Title:Title:
Date:Date:
APPROVED
Walter C. Chung
2024050914235206/11/2024 C7 5 of 391
Attachment A
Vendor Product Purpose Description
Tyler MUNIS Financials » General ledger financial data for land management activities
» Asset values, purchasing details
Batch data export at a determined interval
from Cityworks to MUNIS Financials. Can be
uni- or bi-directional. Typically, a uni-directional flow.
Tyler MUNIS Human Capital
Management
» Human Resources / Payroll Batch data export at a determined interval from Cityworks to MUNIS Human Capital
Management. Can be uni or bi-directional.
Typically, a uni-directional flow.
Tyler Tyler Cashiering » Cashiering Bi-directional feed between Cityworks to Tyler Cashiering includes: 1. Lookup invoice
in PLL system from Tyler Cashiering 2. Pay
for invoice in Tyler Cashiering 3. Apply
payment back to invoice in PLL.
HdL HdL » Business license registration and
tracking
Inquiry from Cityworks PLL to Hdl to validate
license registration.
DocuSign DocuSign » Electronic signatures Bi-directional integration between Cityworks PLL and DocuSign to provide end-to-end
review and signature process. Includes: 1.
Automated assignment 2. Routing 3. Final
document archiving.
Laserfiche Laserfiche (On-
premise)
» Document Management for
documents and forms saved
through the land management
system and finalized
plans/documents from the
Electronic Plan Review
application
Documents in Cityworks are copied to
Laserfiche based on statuses or other
defined triggers, and at specified intervals.
Integration can be uni-directional, or bi-
directional and also copy from Laserfiche to
Cityworks PLL.
Bluebeam Bluebeam Studio » Automated electronic plan review Bi-directional integration between Cityworks PLL and Bluebeam Studio. Includes: 1.
Automated assignment & routing 2. Manage
plan review cycles in a single project 3. Auto
attach Bluebeam files to Cityworks cases 5.
Final document archiving.
State of
California
CA State
Licensing Board
» Validate professional licenses Inquiry from Cityworks PLL to State Licensing Board to validate professional
license registration.
Payment
Works
Credit card processing » Credit card Bi-directional integration between Cityworks PLL portal and Payment Works. Further
information on desired use case is needed to
define details.
State of
California
CERS » Environmental Reporting
A batch data export at a determined interval
from Cityworks to the CERS solution can be
created.
- Velosimo Connect Departmental License Subscription includes the integration in scope, as defined above. - This agreement covers the development and deployment of the Cityworks integrations to third-party solutions. - Any integrations beyond this scope must be negotiated separately and may be subject to additional costs and terms. - Development release timing to be mutually agreed upon to accommodate project and development timeframes, with one per quarter.
- For any endpoints with the scope of integration, it is a requirement that the endpoint provides a widely accepted integration mechanism, such as an API, SDK, webhook, or the ability to export files. - Velosimo will provide onboarding project guidance, and will support POWER Engineers for training and project guidance.
06/11/2024 C7 6 of 391
CONTRACT FOR PROFESSIONAL SERVICES
Cityworks Re -Implementation Services
THIS "CONTRACT" is entered into by and between the "Parties" as of 3 Contract Date").
1.0 THE " PARTIES"
The "City":
CITY OF VISTA, a chartered municipal
corporation
200 Civic Center Drive
Vista, CA 92084
Working Contact: Chris Mitchell
Billing Contact: Chris Mitchell
2.0 BASIC TERMS
The "Contractor"
POWER ENGINEERS INCORPORATED, an
Idaho corporation
3940 Glenbrook Drive
Hailey, ID 83333
Contact: Gregory Meyet
2.1 The "Services" to be performed by Contractor are set forth in the Request for Proposals attached as Exhibit A.
2.2 Contractor desires to enter into this "Contract" with City for the Services.
2.3 The "Project" for which the Services are required is described in Exhibit A.
2.4 Contractor has submitted to City a Proposal to perform the Services dated March 16, 2023 ("Exhibit B").
2.5 The "Contract Ceiling Price" is: $1,170,584.
2.6 Any references in Exhibit A or Exhibit B to "Consultant" shall mean Contractor for the purposes of this Contract.
3.0 CONTRACT TERM
3.1 This Contract shall take effect as of the Contract Date,
3. 2 This Contract shall be in effect for 36 calendar months ("Term") from the Contract Date. The Term may be extended at the City's option for an additional 24 months, in increments of City's choice, for a maximum Term of 60 months from the Contract Date.
3.3 City may terminate this Contract upon 30-days' written notice to Contractor. In such event, or upon request of City, Contractor shall assemble all City documents in the Contractor's possession, put them in order for proper filing and closing, and deliver the documents to City. In the event of termination, Contractor shall be paid for work performed to the termination date. City shall make the final determination as to the portion of tasks completed and the compensation to be paid.
Professional Services (Non -Construction) (RFP)(NPW) 1 of 10 POWER ENGINEERS INCORPORATED 51960-21100111655 1 }
06/11/2024 C7 7 of 391
EXHIBIT 3
4.0 SCOPE
4.1 Contractor shall perform all Services including, but not limited to, the furnishing of all tools, equipment, materials, software, and supplies, and for furnishing all transportation, services, including fuel, power and water, essential communications, and the performance of all labor, work, or other operations, as may be required from time to time, in accordance with Exhibit A and Exhibit B. In the event of a conflict between the provisions of Exhibit A and Exhibit B, the provisions of Exhibit A shall control.
5.0 COMPENSATION
5.1 City shall pay Contractor for the Services to be performed as set forth in Exhibit B.
5.2 An invoice for payment shall be submitted in a form satisfactory to City. At a minimum, the invoice shall include: the purchase order number, the work order number, a description of the work performed, and a total amount.
5.3 Changes in, additions to, or deductions from the Services, including increases or decreases in any item or portion of the Services, shall be set forth in a written change order executed by City and by the Contractor which shall specify:
5.3.1 The changes, additions, and deductions to be made.
5.3.2 The increase or decrease in compensation due the Contractor, if any.
5.3.3 Adjustment in the time of completion, if any.
5.4 Contract Ceiling Price
5.4.1 In no event shall City be liable for paying more than the Contract Ceiling Price for Contractor's services rendered under this contract.
5.4.2 If it becomes foreseeable that Contractor will need to perform services such that the cumulative total of costs to City will exceed the maximum permitted by this Contract, any such cost overrun will be handled pursuant to the change order procedure in Vista Municipal Code Chapter 3.08. City and Contractor recognize that City lacks authority to exceed the cost ceiling without the express authorization of the City Council. If the maximum cost to City for this Contract is exceeded unexpectedly, payment shall be made as mutually agreeable and disputes shall be handled pursuant to this Contract, but work shall cease as soon as is reasonably feasible once the cost ceiling plus allowable change orders, if any, is exceeded.
5.5 Except as provided in Exhibit B, Contractor shall not be reimbursed for any expenses incurred in rendering services under this Contract.
Professional Services (Non -Construction) (RFP)(NPW) 2 of 10 POWER ENGINEERS INCORPORATED 51960-2]{00111655 1)
06/11/2024 C7 8 of 391
6.0 CONTRACT DOCUMENTS
6.1 The Contract comprises the following documents including all additions, deletions, modifications, and appendices and all addenda setting forth any modifications or interpretations of any these documents: Documents required under Exhibits A—E.
7.0 TIME FOR COMPLETION AND COMMENCEMENT OF SERVICES
7.1 All Services under the Contract must be completed in compliance with the schedule in Exhibit A.
8.0 STANDARD OF PERFORMANCE
8.1 Contractor represents and warrants that it has the training, qualifications, experience, and facilities necessary to properly perform the Services required under this Contract in a thorough, competent, and professional manner. At all times Contractor shall faithfully, competently and to the best of its ability, experience, and talent, perform all services described herein. In meeting its obligations under this Contract, Contractor shall employ, at a minimum, generally accepted standards and practices utilized by persons engaged in providing services similar to those required of Contractor under this Contract.
8.2 Contractor shall keep itself informed of and comply with all applicable federal, state, and local laws, statutes, codes, ordinances, regulations, and rules in effect during the Term of this Contract. Contractor shall obtain any and all licenses, permits and authorizations necessary to perform the services set forth in this Contract, including any business licenses required by City. Neither City, nor any elected or appointed boards, officers, officials, employees, or agents of City, shall be liable, at law or in equity, as a result of any failure of Contractor to comply with this Section.
8.3 Within thirty (30) days from the date of providing any Service hereunder, should such Service be found to be defective by City, City shall identify the nature of such deficiency in writing and Contractor shall have thirty (30) days from the date of receipt of such notice to correct, re -perform or replace the defective Services or item.
9.0 CONTRACTOR'S STATUS; CONTRACTOR'S EMPLOYEES
9.1 Contractor shall perform the services provided for herein in Contractor's own way as an independent contractor and in pursuit of Contractor's independent calling. Contractor is not to be considered an employee of City, nor shall any employees of Contractor be considered employees of City, for any purpose. Contractor shall be under the direction and control of City staff only as to the results to be accomplished. This Contract is not intended to create the relationship of partnership, joint venture, or association between City and Contractor.
9.2 Contractor represents and warrants that all professional services required under this Contract shall be provided by a person or persons duly licensed by the State of California to provide those types of services.
9.3 Neither Contractor, nor any of Contractor's officers, employees, or agents, shall obtain any rights to retirement, health care or any other benefits which may otherwise accrue to City's employees. Contractor expressly waives any claim Contractor may have to any such rights.
Professional Services (Non -Construction) (RFP)(NPW) 3 of 10 POWER ENGINEERS INCORPORATED 51960-2](00111655 1)
06/11/2024 C7 9 of 391
9.4 Contractor is aware of the requirements of the Immigration Reform and Control Act of 1986 and shall comply with those requirements, including, but not limited to, verifying the eligibility for employment of all of Contractor's officers, employees, agents, and subcontractors that are included in this Contract.
9. 5 The payment made to Contractor pursuant to this Contract shall be the full and complete compensation to which Contractor and Contractor's officers, employees, agents, and subcontractors are entitled for performance of any work under this contract. Neither Contractor nor Contractor's officers or employees are entitled to any salary or wages, or retirement, health, leave or other fringe benefits applicable to employees of the City. City will not make any federal or state tax withholdings on behalf of Contractor. City shall not be required to pay any workers' compensation insurance on behalf of Contractor.
9.6 Contractor agrees to defend and indemnify City for any obligation, claim, suit, or demand for tax, retirement contribution including any contribution to the Public Employees Retirement System (PERS), social security, salary or wages, overtime payment, or workers' compensation payment which City may be required to make on behalf of Contractor or any employee of Contractor, or any employee of Contractor construed to be an employee of City, for work done under this contract. This is a continuing obligation that survives the termination of this Contract.
10.0 CIVIL RIGHTS
10.1 Contractor agrees to comply with Title VII of the Civil Rights Act of 1964, as amended, the California Fair Employment Practices Act, the Americans with Disabilities Act of 1990, any other applicable federal and state laws and regulations hereinafter enacted.
10.2 Contractor shall not knowingly deny an opportunity or benefit, discriminate against or harass, any employee or applicant for employment on account of the person's race, color, ethnicity, national origin, ancestry, religion, creed, veteran status, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, age, or other status protected from workplace discrimination by state or federal law.
10.3 Contractor shall not knowingly give preferential treatment to any applicant for employment on the basis of race, color, ethnicity, national origin, ancestry, religion, creed, physical disability, mental disability, medical condition, marital status, sex, or sexual orientation.
10.4 This section shall be interpreted in a manner that is consistent with the California and United States Constitutions and applicable state and federal statutes governing workplace discrimination. The terms used in this section shall have the same meaning as defined in state statutes governing the same subject matter.
10.5 Nothing in this section shall be interpreted as prohibiting bona fide occupational qualifications consistent with applicable state and federal law and reasonably necessary to the normal operation of Contractor. Nothing in this section shall be interpreted as prohibiting regulations and policies to prevent nepotism or conflicts of interest.
10.6 Nothing in this Section shall be interpreted as prohibiting action taken to establish or maintain eligibility for any federal program, where ineligibility would result in a loss of federal funds to City.
Professional Services (Non -Construction) (RFP)(NPW) 4 of 10 POWER ENGINEERS INCORPORATED 51960-2] {00111655 1)
06/11/2024 C7 10 of 391
10.7 To the fullest extent permitted by law and without limitation by the other provisions of this Contract relating to indemnification and insurance, Contractor shall also indemnify, defend, and hold harmless City, and its directors, officers, employees, and agents from and against all liability (including without limitation all claims, damages, penalties, fines, and judgments, associated investigation and administrative expenses, and defense costs, including but not limited to reasonable attorneys' fees, court costs, and costs of alternative dispute resolution) resulting from any claim of discrimination or harassment, including but not limited to sexual harassment, arising from the conduct of the Contractor or any of the Contractor's officers, employees, agents, licensees, or subcontractors. In the event of a discrimination or harassment complaint against any employee, agent, licensee, or subcontractors of Contractor or its subcontractors, Contractor shall take immediate and appropriate action in response to such complaint, including, but not limited to termination or appropriate discipline of any responsible employee, agent, licensee, or subcontractors. The provisions of this Section survive completion of the services or termination of the Contract.
11.0 CONTROL OF SERVICES
11.1 Each Party shall appoint a representative who shall have the authority to represent and act for that Party ("Representative"). Any written or verbal directions or requests of City's Representative delivered to the Contractor's Representative shall have the same force and effect as if delivered to the Contractor. The Contractor's Representative shall have the authority to sign any change order, coordinate the work of all subcontractors and make other decisions pertaining to the Contract.
12.0 ASSIGNMENT AND SUBCONSULTING
12.1 Neither this Contract nor any interest herein may be transferred, assigned, conveyed, hypothecated, or encumbered voluntarily or by operation of law, whether for the benefit of creditors or otherwise, without the prior written approval of the City. Transfers restricted hereunder shall include the transfer to any person or group of persons acting in concert of more than twenty-five (25%) of the present ownership and/or control of Contractor, taking all transfers into account on a cumulative basis. In the event of any such unapproved transfer, including any bankruptcy proceeding, this Contract shall be void. No approved transfer shall release the Contractor or any surety of Contractor of any liability hereunder without the express consent of City.
12.2 Contractor shall be fully responsible to the City for any acts and omissions of Contractor's subcontractor, including persons either directly or indirectly employed by subcontractor, in the event Contractor subcontracts any of the work to be performed under this contract. Contractor's responsibility under this paragraph shall be identical to Contractor's liability for acts and omissions of Contractor and employees of the Contractor. Nothing contained in this Contract shall create any contractual relationship between City and any subcontractor of Contractor, but Contractor shall bind every subcontractor and every subcontractor of a subcontractor by the terms of this contract applicable to Contractor's work, unless such change, omission, or addition is approved in advance in writing by the City Manager or the City Manager's designee. All subcontractors are subject to the prior written review and approval of the City Manager or the City Manager's designee.
13.0 LICENSES
13.1 If a license of any kind, which term is intended to include evidence of registration, is required of Contractor, its employees, agents, or subcontractors by federal, state, or local law, Professional Services (Non -Construction) (RFP)(NPW) 5 of 10 POWER ENGINEERS INCORPORATED 51960-2] (00111655 11
06/11/2024 C7 11 of 391
Contractor warrants that such license has been obtained, is valid and in good standing, and that any required bond has been posted in accordance with all applicable laws and regulations.
14.0 FINANCIAL RECORDS
14.1 Contractor shall maintain any and all documents, ledgers, books of account, invoices, vouchers, canceled checks, or records demonstrating or relating to Contractor's performance of services pursuant to this Contract or evidencing or relating to expenditures and disbursements charged to City pursuant to this Contract. Any and all such documents or records shall be maintained in accordance with generally accepted accounting principles and shall be sufficiently complete and detailed so as to permit an accurate evaluation of the services provided by Contractor pursuant to this Contract. Any and all such documents or records shall be maintained for three years from the date of execution of this Contract and to the extent required by laws relating to audits of public agencies and their expenditures. It is expressly understood and agreed that the provisions of this Section will survive termination of this Contract.
14.2 Any and all records or documents required to be maintained pursuant to this Section shall be made available for inspection, audit and copying, at any time during regular business hours, upon request by City or its designated representative. Copies of such documents or records shall be provided directly to the City for inspection, audit and copying when it is practical to do so; otherwise, unless an alternative is mutually agreed upon, such documents and records shall be made available at Contractor's address indicated for receipt of notices in this Contract or the primary location from which services are rendered, whichever is closer.
15.0 OWNERSHIP OF DOCUMENTS
15.1 The tangible work product, including but not limited to requirements documents, reports, code, or other deliverables (the "Deliverables") first developed, created, or produced by Contractor and required to be delivered to City pursuant to this Contract shall become the property of City upon the later of: i.) delivery of such Deliverables to City or, ii.) receipt of payment by Contractor for the Deliverables. Notwithstanding the above, Contractor shall have unlimited rights in such Deliverables, to the extent such Deliverables do not contain the proprietary information of City, which rights shall include the right to use, duplicate or disclose the Deliverables in whole or in part, in any manner and for any purpose whatsoever, and to permit others to do so. All information and material which is owned by Contractor and used by Contractor in the performance of this Contract shall remain the exclusive property of Contractor whether or not such information or material was incorporated in, adapted for use in, or used to produce any Deliverables delivered under this Contract, unless otherwise specified in an individual Task Order.
In addition, and not in limitation of the foregoing, the City acknowledges and agrees that the Contractor retains and may use the product of its engineering or consulting efforts expended on behalf of the City for its general reference and enhancement of its capabilities and that the Contractor retains all rights to the know-how, including but not limited to ideas, concepts, theories and techniques with respect to how to perform the services hereunder. City acknowledges that its use of the Deliverables is limited to the purposes contemplated by the scope of Services and that Contractor makes no representation of the suitability of the Deliverables for use in or application to circumstances not contemplated by the scope of Services.
Professional Services (Non -Construction) (RFP)(NPW) 6 of 10 POWER ENGINEERS INCORPORATED 51960-2] (00111655 1 }
06/11/2024 C7 12 of 391
16.0 CONFIDENTIALITY
16.1 Contractor shall treat all information obtained from City in the performance of this Contract as confidential and proprietary to City. Contractor shall treat all records and work product prepared or maintained by Contractor in the performance of this Contract as confidential.
16.2 Contractor agrees that it will not use any information obtained as a consequence of the performance of work for any purpose other than fulfillment of Contractor's scope of Services. Contractor will not disclose any information prepared for City, or obtained from City or obtained as a consequence of the performance of work to any person other than City, or its own employees, agents or subcontractors who have a need for the information for the performance of Services under this Contract unless such disclosure is specifically authorized in writing by City.
16.3 Contractor's obligations under this paragraph shall survive the termination of this Contract.
17.0 CONFLICT OF INTEREST REQUIREMENT
17.1 Contractor agrees that, to the extent applicable, it shall comply with and be bound by all laws and regulations deriving from the relationship of the Contractor to the City, including the Political Reform Act (Government Codes Section 87100 et seq.) Chapters 2.32 or
2.33 of the Vista Municipal Code, the Community Redevelopment Act (Health & Safety Code 33000 et seq.) and all regulations promulgated thereunder (collectively "Conflict Laws"). As a condition precedent to the formation of this Contract, Contractor warrants and covenants that it is adequately informed regarding the obligations and duties imposed by the Conflict Laws and that to the best of Contractor's knowledge and belief, there exists no conflict of interest (under the laws) that would disqualify the Contractor from participation in any decisions arising out of the performance of this Contract. Prior to commencement of any work in the performance of this Contract, Contractor shall comply with any applicable requirements of Chapter 2.32 of the Vista Municipal Code, including any requirement to file a financial disclosure statement with the City Clerk. Contractor further agrees that no employee, agent or subcontractor for Contractor shall perform any work for the City pursuant to this Contract which will violate the Conflict Laws.
18.0 PROHIBITION OF FINANCIAL INTEREST BY CITY OFFICIAL
18.1 Contractor warrants and covenants to City that no City Official has or will have any current or future financial interest in this Contract as of the date approved, nor shall Contractor promise, offer, or enter into any written, oral or implied Contract, to provide any financial interest or remuneration of any kind or manner to any City official with respect to this Contract. For purposes of this Section, the term "City Official" shall mean and include any elected or appointed officer of City, any employee of City, or any spouse or financial dependent of a City official or employee. A violation of this provision shall render this Contract null and void and Contractor shall be subject to restitution of all fees or money paid or earned under this Contract.
19.0 DUTY OF INDEMNIFICATION
19.1 To the fullest extent permitted by law, Contractor shall indemnify and hold harmless City, and its directors, officers, and employees from and against all liabilities that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of Contractor, or its employees, agents, or subcontractors. Liabilities subject to the duties to indemnify include, Professional Services (Non -Construction) (RFP)(NPW) 7 of 10 POWER ENGINEERS INCORPORATED 51960-2] {001 11655 1}
06/11/2024 C7 13 of 391
without limitation, all claims, losses, damages, penalties, fines, and judgments; associated investigation and administrative expenses; defense costs, including but not limited to reasonable attorneys' fees; court costs; and costs of alternative dispute resolution ("Duty of Indemnification"). Contractor's obligations to indemnify apply unless it is finally adjudicated that the liability or liabilities, in whole or in part, do not arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of Contractor or its employees, agents, or subcontractors.
19.2 The review, acceptance or approval of Contractor's work or work product by any indemnified party shall not affect, relieve, or reduce Contractor's indemnification obligations.
This Section survives completion of the services or the termination of this contract.
19.3 Contractor's indemnification obligations shall not exceed Contractor's proportionate percentage of fault as adjudicated by a court of law, as required by California Civil Code section 2782.8.
20.0 INSURANCE AND BONDS
Contractor shall comply with the insurance provisions set forth in Exhibit C.
21.0 SERVICE OF NOTICE
21.1 Any notice, which either Party may desire to give to the other Party, must be in writing and may be given by personal delivery to the Party's Representative or by overnight courier service to the Party's address set forth in Section 1.0. Notice may also be given by mailing it by registered or certified mail, return receipt requested, to the other Party at the address set forth in Section 1.0. Any notice given by mail will be deemed given 48 hours after such notice is deposited in the United States mail, addressed as provided with postage fully prepaid.
21.2 A Party may change its address by giving notice as provided above, and the changed address shall thereafter be deemed to be the address set forth in Section 1.0.
22.0 SPECIAL PROVISIONS
22.1 This Contract is subject to, and Contractor shall comply with, the special provisions referenced in Exhibit E, if any.
23.0 EXHIBITS
23.1 All documents referenced as exhibits in this Contract, or referenced in an exhibit to this Contract, are incorporated herein.
24.0 APPLICABLE LAW, VENUE
24.1 This Contract shall be construed and enforced under the laws of the State of California. If any action is commenced by any Party to this Contract, such action shall be filed in a court of competent jurisdiction within the County of San Diego, California.
25.0 COUNTERPARTS; ELECTRONIC SIGNATURES; ELECTRONIC DELIVERY
25.1 This Agreement may be executed in separate counterparts, none of which need contain the signatures of both Parties, and each of which, when so executed, shall be deemed an original and all together shall constitute and be one of the same instrument. The Parties Professional Services (Non -Construction) (RFP)(NPW) 8 of 10 POWER ENGINEERS INCORPORATED 51960-2](00111655 1]
06/11/2024 C7 14 of 391
agree that this Agreement, whether executed by electronic signature, digital signature, or constituting a scanned or electronically reproduced copy or image of this Agreement bearing the signatures of the Parties, will be deemed an original and will represent competent evidence of the execution, terms and existence of this Agreement notwithstanding the failure or inability to produce an original executed Agreement or counterpart thereof, and without the requirement that the unavailability of such original executed Agreement or counterpart thereof first be proven. Further, the exchange of this entire executed Agreement (and/or such exhibit(s) or document(s)) that is in photostatic or portable document format (.pdf) form by electronic mail or by another electronic means shall be considered original(s) and shall constitute effective execution and delivery of the original(s).
26.0 MODIFICATIONS
26.1 This Contract contains the entire agreement, between the Parties and supersedes all prior negotiations, discussions, obligations, and rights of the Parties in respect of each other regarding the subject matter of this Contract. There is no other written or oral understanding between the Parties. No modification, amendment or alteration of this Contract shall be valid unless it is in writing and signed by all Parties.
27.0 LIMITATION OF LIABILITY
27.1 Notwithstanding any other provision of this Contract to the contrary, the liability of either Party and to all entities having contractual relations with either Party in connection with this Contract, for any claim whatsoever related to this Contract, including any cause of action in contract, tort or strict liability, and including any obligations to indemnify the other party as set forth in this Contract, shall not exceed the value of the applicable statement of work under which the liability arises.
28.0 CONSEQUENTIAL DAMAGES
28.1 Neither City nor Contractor nor either Party's suppliers, agents, officers, and directors shall have any liability regardless of the theory of recovery, including breach of contract or negligence, to the other party or any other person or entity for any indirect, incidental, special, or consequential damages, cost or expense whatsoever, including but not limited to loss of revenue or profit, whether actual or anticipated, loss of use, failure to realize anticipated savings, loss of or damage to data or other commercial or economic loss. This waiver of consequential damages is made regardless that (i) either Party has been advised of the possibility of such damages and (ii) that such damages may be foreseeable.
29.0 DISPUTE RESOLUTION
29.1 The Parties shall attempt in good faith to resolve any dispute arising out of or relating to this Contract, or any breach hereof or any Services performed hereunder, promptly by negotiation between executives who have authority to settle the controversy. In the event that the Parties are unable to settle the dispute through direct negotiations, all remaining controversies or claims shall then be submitted to mediation within ten (10) days from written notice of concluded negotiations and following the Commercial Mediation Rules published by the American Arbitration Association. Unless the Parties agree otherwise, mediation shall be held in San Diego, California. This agreement to mediate and any other agreement or consent Professional Services (Non -Construction) (RFP)(NPW) 9 of 10 POWER ENGINEERS INCORPORATED 51960-21{00111655 11
06/11/2024 C7 15 of 391
to mediate entered into in accordance with this Contract shall be specifically enforceable under the prevailing law of any court having jurisdiction.
Notice of the demand for mediation shall be filed in writing with the other Party to this Contract. The demand for mediation shall be made within a reasonable time after the claim, dispute or other matter in question has arisen, and in no event shall it be made after the date when institution of legal or equitable proceedings based on such claim, dispute or other matter in question would be barred by the applicable statute of limitations. The Parties shall share equally the costs and fees of the mediator. Each Party shall pay its own costs and attorneys' fees incurred in mediation or any subsequent litigation.
30.0 EXECUTION
IN WITNESS WHEREOF; the Parties hereto have executed this Contract as of the Contract Date.
City"
CITY OF VIST a chartered municipal
corporai
By:
JO B. F KLIN, MAYOR
ATTEST:
KATHY VALDEZ, CITY CLERK
By:I,
APPROVED AS TO FORM:
WALTER HUNG, IT ATTORNEY
By:
RISK MANAGEMENT REVIEW:
DOLO 5 CQ , RISK MANAGER
By:
APPROVED
Walter C. Chung
20230807093908
Contractor"
POWER ENGINEERS INCORPORATED,
an Idaho corporation
By: ltl)610X,,
Director of Business Develpment
Name/Title
By:
Name/Title
Professional Services (Non -Construction) (RFP)(NPW) 10 of 10 POWER ENGINEERS INCORPORATED 51960-2] (00111655 1)
06/11/2024 C7 16 of 391
00111655 1} Exhibit A
EXHIBIT A
REQUEST FOR PROPOSALS
06/11/2024 C7 17 of 391
REQUEST FOR PROPOSAL
LAND MANAGEMENT SYSTEM
LMS)
and
WORK ORDER / ASSET
MANAGEMENT SYSTEM (WAMS)
INCLUDING IMPLEMENTATION
SERVICES
Issue Date
02/16/2023
Response Due Date/Time
3:00 PM PDT
03/16/2023
Exhibit A - RFP06/11/2024 C7 18 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |ii
THIS PAGE LEFT INTENTIONALLY BLANK
Exhibit A - RFP06/11/2024 C7 19 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |iii
TABLE OF CONTENTS
1. RFP Overview......................................................................................................................1
1.1 Purpose of RFP......................................................................................................... 1
1.2 RFP Timeline ............................................................................................................2
1.3 RFP Coordinator .......................................................................................................3
1.4 Proposal Preparation Costs.......................................................................................3
1.5 RFP Amendment and Cancellation............................................................................3
1.6 Questions Pertaining to the RFP ...............................................................................3
1.7 Proposal Submittal ....................................................................................................3
1.8 Public Records Law...................................................................................................4
2. City Overview ......................................................................................................................5
2.1 Background...............................................................................................................5
2.2 Department Details....................................................................................................7
3. Project Objectives..............................................................................................................14
4. Background / Current Environment....................................................................................16
4.1 Asset Management Solutions..................................................................................16
4.2 Land Management Solutions...................................................................................16
4.3 City Fee Schedule...................................................................................................18
4.4 City Technology Standards......................................................................................18
4.5 Data Conversion......................................................................................................18
4.6 Interfaces / Integrations...........................................................................................19
4.7 Business and Operational Metrics...........................................................................20
5. Proposal Submission Requirements..................................................................................21
5.1 General Instructions ................................................................................................21
5.2 Proposal Format......................................................................................................21
5.2.1 Cover Letter .....................................................................................................21
5.2.2 Table of Contents.............................................................................................22
5.2.3 Section 1 - Executive Summary........................................................................22
5.2.4 Section 2 –Company Background ...................................................................22
5.2.5 Section 3 –Company Qualifications.................................................................22
5.2.6 Section 4 –References....................................................................................23
5.2.7 Section 5 –Proposed Solution(s).....................................................................23
5.2.8 Section 6 –Implementation Approach and Work Plan......................................24
5.2.9 Section 7 –Other Requirements ......................................................................25
5.2.10 Section 8 –Pricing ...........................................................................................25
5.2.11 Section 9 –Software Licensing and Maintenance Agreements ........................27
6. Proposal Evaluation...........................................................................................................28
7. General Requirements.......................................................................................................30
7.1 Collusion .................................................................................................................30
7.2 Gratuities.................................................................................................................30
7.3 Required Review and Waiver of Objections by Proposers.......................................30
7.4 Nondiscrimination....................................................................................................30
7.5 Proposal Withdrawal................................................................................................30
7.6 Proposal Errors .......................................................................................................31
7.7 Incorrect Proposal Information.................................................................................31
7.8 Prohibition of Proposer Terms and Conditions.........................................................31
7.9 Assignment and Subcontracting..............................................................................31
7.10 Right to Refuse Personnel.......................................................................................31 Exhibit A - RFP06/11/2024 C7 20 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |iv
7.11 Proposal of Additional Services...............................................................................31
7.12 Licensure.................................................................................................................32
7.13 Conflict of Interest and Proposal Restrictions ..........................................................32
7.14 Contract Negotiations..............................................................................................32
7.15 Execution of Contact ...............................................................................................32
7.16 Right of Rejection....................................................................................................32
7.17 Disclosure of Proposal Contents .............................................................................33
7.18 Proprietary Information............................................................................................33
7.19 Severability..............................................................................................................33
7.20 RFP and Proposal Incorporated into Final Contract.................................................33
7.21 Proposal Amendment..............................................................................................33
7.22 Consultant Participation...........................................................................................34
7.23 Warranty..................................................................................................................34
7.24 Rights of the City..................................................................................................... 34 Appendix A – City Professional Services Agreement / Insurance Requirements.......................35 Appendix B –Response Requirements Template ...................................................................36 Appendix C –Mandatory Pricing Worksheet ..........................................................................37 Exhibit A - RFP06/11/2024 C7 21 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |1
1. RFP Overview
1.1 Purpose of RFP
The City of Vista, hereinafter referred to as “City”, is seeking proposals from qualified software vendors to provide (1) land use management, permitting, licensing, and code compliance / case management system ( LMS) software, as well as (2) work order / asset management and maintenance system (WAMS) software. The City seeks a qualified firm (Proposer) with the experience, expertise, and qualifications to provide fully integrated (within each system), proven state-of-the-art solutions. The City will also be looking to partner with the selected vendor to provide the associated professional services to complete the implementation of these solutions.
At a minimum, the proposed LMS solution should include the following integrated functionality and features:
Planning
Permitting
Code Enforcement / Complaint Tracking
Inspections
GIS Integration
Robust Inquiry and Reporting
Online Portal (including application submission and public inquiries) Mobility
Automated Workflow
Document Management and CMS Integration
At a minimum, the proposed WAMS solution should include the following integrated functions:
Asset Management
Service Requests
Work Orders
Online portal for public submittals
Preventative Maintenance
Inventory Management
GIS Integration
Reporting and Analysis
In addition to the software functionality identified above, the City is seeking a Proposer to provide professional services that will ensure a successful implementation. The professional services for each system should include the following:
Project Management
Software Installation and Configuration
Business Process Review and Redesign
Implementation Consulting
Exhibit A - RFP06/11/2024 C7 22 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |2
Data Conversion Services
Acceptance Testing Support
On site End User Training
Documentation
Report Writing
Software Maintenance and Post-Implementation Support
The City will consider and evaluate proposals for one or both systems, including proposals for on- premises solutions and Software-as-a-Service (SaaS) implementation models; SaaS solutions are preferred. If alternatives to traditional licensing are offered, the Proposer should clearly identify what is being offered and the pricing to allow the City to fully evaluate the offering as compared to the traditional licensing approach.
1.2 RFP Timeline
Table 1, RFP Schedule of Events, identifies the RFP schedule that will be followed (dates are subject to change).
Table 1 –RFP Schedule of Events
RFP EVENT DATE/TIME
City Issues RFP Thursday, February 16, 2023
Deadline for Proposer Questions 12 PM PST Tuesday,
February 28, 2023
City Responses to All Questions Thursday, March 2, 2023 Deadline for Proposal Submission 3:00 PM PDT Thursday,
March 16, 2023
City Completes Evaluations Thursday, March 23, 2023
Finalist(s) Notified & Proof of Capabilities (POC) Packet Provided
Monday, March 27, 2023 –
Monday, April 3, 2023
POC (Proof of Capabilities) Sessions Weeks of April 17 and April 23, 2023 (Monday to
Thursday each week)
Finalist Due Diligence April 2023
Select Vendor / Begin Contract Negotiations Monday, May 1, 2023 City Council Approval (tentative)Tuesday, June 13, 2023 Project Kickoff August / September 2023
Proposers should be aware that finalist(s) for the solution (LMS and WAMS) will be required to participate in a minimum of three (3) days of scripted POC sessions to allow staff to fully understand the proposed solution. The sessions will be attended by City subject matter experts, will focus on the functions deemed most critical to the City and will consist of vendors working through scenarios provided by the City. The POC is not intended to be a generic demonstration of the application. Rather, it is designed to address specific product functionality concerns of the City. Proposers must be prepared to invest the time and resources necessary to complete a successful POC and be considered for final selection.
Exhibit A - RFP06/11/2024 C7 23 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |3
It is expected that these demonstrations will be presented via in-person, on-site sessions; vendors should plan accordingly.
The City reserves the right to request that Proposers clarify the capabilities of their solutions through follow-up conversations, emails or limited remote demonstrations of solution functionality i.e., Microsoft Teams, etc.) prior to formal invitation to participate in the POC and selection.
1.3 RFP Coordinator
All communications concerning this RFP must be submitted via email to the RFP Coordinator identified below or the City’s ProcureNow portal. The RFP Coordinator will be the sole point of contact for this RFP.
Chris Mitchell
City of Vista
200 Civic Center Dr.
Vista, CA 92084
[email protected]
Proposers contact with anyone else in the City is expressly forbidden and may result in disqualification of the Proposer’s bid.
1.4 Proposal Preparation Costs
The City will not pay any costs associated with the preparation, submittal, or presentation of any proposal.
1.5 RFP Amendment and Cancellation
The City reserves the unilateral right to amend this RFP in writing at any time. The City also reserves the right to cancel or reissue the RFP at its sole discretion. If an amendment is issued, it will be posted to the City’s website at https://www.cityofvista.com/business/bids-rfp-s .
Proposers are responsible for monitoring this site for RFP updates, and must respond to the full RFP, including any possible amendments.
1.6 Questions Pertaining to the RFP
Specific questions concerning the RFP should be submitted online via the Q&A section of the ProcureNow Portal no later than the “Deadline for Proposer Questions” as identified in Table 1, RFP Schedule of Events. Proposer questions should clearly identify the relevant section of the RFP and page number(s) related to the question being asked.
Any information resulting from questions that causes a material change in the solicitation will be posted on the Q&A section of the bid management system as an addendum.
1.7 Proposal Submittal
Proposals must be submitted no later than the “Deadline for Proposal Submission” as identified in Table 1, RFP Schedule of Events.Proposals must be submitted electronically via the Exhibit A - RFP06/11/2024 C7 24 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |4
City’s ProcureNow portal prior to the deadline to be considered.A Proposer's failure to submit a proposal as required before the deadline may cause the proposal to be disqualified.
Proposer’s submissions via the City’s ProcureNow Portal must include:
One (1) electronic copy (a single .pdf file containing all submitted material is strongly encouraged), one file comprising the complete RFP response. The electronic copy must be submitted via the City’s procurement portal.
One (1) electronic redacted copy of the RFP Response for public requests for information; this copy should be clearly identified and should NOT contain any proprietary or confidential information. The electronic copy must be submitted via the City’s procurement portal.
One (1) electronic copy of the Pricing Response in Excel format (not a PDF copy).
The electronic copy must be submitted via the City’s procurement portal.
In addition to the electronic submittal, Proposers must submit the following printed copies via USPS, another shipping provider or in person before the submission deadline:
One (1) original, signed master RFP response, including the Pricing Response Two (2) copies of the RFP Response
Two (2) copies of the Pricing Response under separate cover The package should be clearly labeled as follows:
Response for LMS and WAMS Solutions, including Implementation Services Name of Proposer
Proposer’s Address
Proposer’s Contact Person
Proposer’s Telephone Number
The proposal package should be mailed, couriered, or hand delivered to:
City Clerk’s Office
City of Vista
200 Civic Center Dr.
Vista, CA 92084
All proposals must be received before the Deadline for Proposal Submission date as indicated in Table 1, RFP Schedule of Events. Proposals received after this time and date may be returned unopened. Postmarks will not be accepted as proof of receipt.
1.8 Public Records Law
Pursuant to California Government Code Section 6250, public records may be inspected and examined by anyone desiring to do so, at a reasonable time, under reasonable conditions, and under supervision by the custodian of the public record. All submitted proposals are subject to this code section. See RFP Section 7.18 Proprietary Information regarding proprietary response content.
Exhibit A - RFP06/11/2024 C7 25 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |5
2. City Overview
2.1 Background
The City of Vista is a Charter Law city and was incorporated on January 28, 1963. Located just seven miles inland from the Pacific Ocean in northern San Diego County, the City of Vista has a perfect mild Mediterranean climate. Residents enjoy a wide range of year-round outdooractivities in a setting of gentle rolling hills and pleasant rural surroundings.
Vista is approximately 19 square miles with a population of 98,655 (US Census Bureau 2021). The City handles sewer utilities within both the city limits and Buena Sanitation District and contracts with Vista Irrigation District for its water services; the City operates its own Fire Department and contracts with the San Diego Sheriff’s Department for law enforcement services.
The City is organized into the following departments (with select divisions identified), as shown in the organizational chart on the next page:
x City Clerk
o Records Management
x City Manager
o Management
o Law Enforcement
o Code Enforcement
o Information Technology and GIS
o Housing and Homeless Services
o Special Events
x Community Development
o Building
o Development Services
o Construction Inspection
o Planning
x Engineering
o Land Development
o Sewer Engineering
o Street and Traffic Engineering
o Stormwater Engineering
o Capital Design and Construction
x Finance / Treasurer
o Accounts Receivable / Collection
o Business License
o General Accounting
o Operating Budget / Capital Budget
o Payroll
o Sewer Administration
x Fire Department
Exhibit A - RFP06/11/2024 C7 26 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |6
o Fire Maintenance
o Fire Prevention
x Human Resources
o Risk Management
x Public Works
o Parks Maintenance
o Parkways & Medians
o Sewer Maintenance
o Stormwater Maintenance
o Street Maintenance
o Building & Facility Maintenance
o Fleet Maintenance
x Recreation & Community Services
o Rancho Buena Vista Adobe
o Senior Services & Nutrition Center
o Wave Waterpark
o Public Art
Exhibit A - RFP06/11/2024 C7 27 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |7
2.2 Department Details
Participating departments / divisions currently performing asset and / or land management-related functions include:
The City Manager Department, which oversees the City’s Code Enforcement and Information Technology divisions.
o In part, the Code Enforcement Office ensures compliance with City code regulations, including enforcement of the City’s abandoned vehicle abatement program, animal services, graffiti abatement, false alarms, and abandoned shopping cart retrieval. Enforcement activities include nuisance abatement, zoning enforcement, and the mitigation of property maintenance issues. The Office issues permits for food trucks and manages the related inspection process, and also manages the enforcement of unpaid refuse collection fees and unpaid business license fees. The Office also creates service requests that result in the creation of work orders for other City departments / divisions. o The Information Technology Division is responsible for supporting the organization’s Information Technology needs, including telecommunications, Exhibit A - RFP06/11/2024 C7 28 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |8
software/hardware procurement, licensing and maintenance, network connectivity and security, enterprisestorage, Intranet, GIS, enterprise application and information management systems and databases.
o The City Manager’s Office coordinates the review of applications for those special events that require the temporary closure of City streets, or if any other traffic control measures are required forany event taking place on a public street, sidewalk, or alley. The review of special event permit requests include a Council appointed committee comprised of the Human Resources Director, Recreation Community Services Director, Deputy Fire Chief, Stormwater Program Manager, Principal Traffic Engineer, Public Services Operations Manager, City Planner, Code Enforcement Manager, Economic Development Director, Sheriff’s Captain, and a representative from the North County Transit District. o The Housing and Homeless Services provides the community with a variety of housing programs, including affordable housing, COVID-19 resources, the Community Development Block Grant program, and services for people experiencing homelessness.
The Community Development Department, which provides and coordinates development information and services to the public. Specifically, this involves inspection and enforcement of City-adopted building codes, plan checking for code compliance, issuance of City-required permits, record keeping of City maps, and processing of site development plans. Divisions include:
o The Building Division is responsible for ensuring that structures adhere to minimum standards to safeguard life, health, property, and public welfare. This is accomplished through building plan review, issuance of building permits and inspection of buildings to ensure compliance with local and state laws. The Building Division is also responsible for providing staff support to the Building Board of Appeals, which convenes on an as-needed basis to address building issues.
o Development Services provides one-stop permitting for development customers. The Development Service Center is the initial point of contact for information pertaining to development issues, permit applications and development fees. It is also the final point of contact for issuance of all permits.
This office maintains files of all city maps.
o The Planning Division is tasked with ensuring land uses in Vista comply with City codes, the General Plan, City Council and Planning Commission policies, and state law requirements. Approval of projects through the planning process is required prior to issuing grading and building permits. The Planning Division handlesenvironmental review of public and private projects. Advanced planning programs provided by the division include a comprehensive General Plan update, preparing and amending specific plans, and conducting special land use studies as directed by the Planning Commission and City Council.
The Engineering Department, which is responsible for the management of the City of Vista's public infrastructure. Divisions include:
o Construction of all public buildings and infrastructure projects is accomplished through the Capital Improvement Projects (CIP) Division. Whether the City Exhibit A - RFP06/11/2024 C7 29 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |9
needs a wider road, new sidewalks, a new building, a new bike path, landscaped medians along high traffic areas, or a larger-sized sewer pipe to accommodate the growth of Vista neighborhoods, the CIP team provides the services needed to improve the quality of Vista's public facilities and infrastructure.
Through a diligent prioritization process, the CIP Division is able to identify facilities or infrastructure most in need of repair, locate funding through the City’s General Fund or outside grants, select the appropriate contractor to complete the work, and finalize the project for public use.
o The Land Development Division is responsible for providing comments on proposed projects for the pre-application process, providing comments on Planning applications, checking grading plans, improvement plans, associated technical reports related to hydrology, water quality and soils, and final maps for private development projects. In addition, inspection of grading and improvements is provided for private development projects. o The Traffic Engineering Division is responsible for the design, installation, and monitoring of traffic signals, signs, road markings, and other measures to ensure the safe and efficient flow of traffic on city streets. Areas of jurisdiction include:
Traffic Signal Timing
Roadway Signs, Markings & Striping
Evaluations for Intersection Control (Traffic Signals and Stop Signs) Parking
Speed Limits
Neighborhood Traffic Calming
Review Development Plans & Traffic Studies
Review Traffic Control Plans for Construction and for Special Events Capital Improvement Projects
Traffic Control Plans are required for any construction activity or special event that will disrupt traffic flow on city streets and must be prepared in accordance with the CA MUTCD and the San Diego RegionalStandard Drawings. The traffic control plans must be prepared by a licensed traffic control company or a licensed Traffic Engineer.
Traffic control plans for construction are normally submitted as part of an Encroachment application ( Sewer Lateral application) through the Engineering Department.
Traffic control plans for special events are submitted with a special event permit through the Human Resources/Risk Management Department.
A Haul Route Permit is required for the transportation of excavated or fill material to and from the site of any grading operation.
The movement of oversized or overweight (as defined in the California Vehicle Code) vehicles, equipment, or structures on city streets requires a specialpermit.
In addition, thecity has established a system of truck routes where legally loaded vehicles in excess of 7 tons gross vehicle weight can travel.
Traffic Engineering can issue temporary permits to park in certain posted “No Parking” zones on a case-by-case basis. A Temporary Parking Permit must be Exhibit A - RFP06/11/2024 C7 30 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |10
completed and submitted in person to the Traffic Engineering Division for processing an approval.
o The Sewer Utilities Division of the Engineering Department provides sewer permit processing, Capital Improvement Program (CIP) project management, implementation of new regulations, Fats, Oils, & Grease (FOG) program implementation, master planning, asset management, and other associated related services.
The City of Vista owns and operates over 215 miles of sewer collection pipelines and one small capacity pump station, the Raceway Pump Station. The City of Vista and the City of Carlsbad jointly own and operate two additional large capacity pump stations and associated pipelines.
The Buena Sanitation District, which is an entity of the City, owns and operates 101 miles of sewer collection pipelines and one large capacity pump station. Both collection systems convey sewage to the Encina Water Pollution Control Facility (EWPCF) in the city of Carlsbad for treatment.
The City of Vista and Buena Sanitation District are required by the State Water Resources ControlBoard Order No. 2006-003 to manage, operate, and maintain the sanitary sewer system in a manner that prevents a sanitary sewer overflow which can endanger public health and safety. Major components of the Order require the City and Buena to have a Sewer System Management Plan SSMP), Rehabilitation and Replacement (R&R), and Capacity Assurance Plans.
Division staff are also responsible for the management of the City’s requirements for the management of fats, oils, and grease (FOG).
o The Stormwater and Water Quality Protection Program prevents, controls, and eliminates pollutants from entering the storm drain system. Because the storm drain system directs runoff to local creeks and not a treatment plant, runoff can carry pollutants and adversely affect local waterbodies. Stormwater runoff can collect a variety of pollutants, including trash, dirt, pet waste (bacteria), pesticides, and fertilizer. Irrigation runoff and power washing of surfaces can also collect and carry these pollutants when it is not raining.
To comply with federal Clean Water Act regulations and to protect the health, safety, and welfare of residents and the environment, the City of Vista's Stormwater and Water Quality Protection Program oversees different activities that help prevent and reduce stormwater pollution. Some program activities include the following:
Inspection of businesses for compliance with pollution prevention requirements
Prevention, detection, response, and enforcement of illegal discharges and spills
Development plan review for compliance with pollution prevention and stormwater management
Construction site erosion and sediment control inspections Public education and specialevents to encourage residential participation Monitoring and sampling of stormwater discharges
Exhibit A - RFP06/11/2024 C7 31 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |11
City staff actively investigate reports of stormwater pollution. Pollutants such as trash, irrigation runoff, illegal dumping, and sediment/mud are prohibited from entering the storm drain system. Residents and businesses in Vista are encouraged to report incidents of stormwater pollution through the City of Vista’s online reporting tool.
o The Right-of-Ways Division focuses on three areas of public interest: records maintenance of City-owned properties; easements, acquisition of property for public projects; and management services for certain City owned properties.
The Finance Department, which is responsible for managing all financial activities of the City of Vista. The Finance Department oversees the City’s revenues, expenditures, investments, accounting, and debt. The department also provides dependable, efficient service to the City Council, City Manager, all City departments, employees, suppliers of goods and services, bond holders, and the public. In addition to planning for and monitoring the City’s fiscal health, the Department also prepares all necessary financial reports and complies with audit requirements.
The Vista Fire Department, which serves the residents of the City of Vista and the Vista Fire Protection District. The Fire Department is a full-service department, providing services ranging from fire prevention and suppression to emergency medical services, to technical rescue and hazardous materials mitigation. Operating from six strategically located fire stations, Vista Fire provides the highest quality of service to both residents and visitors.
o The Fire Prevention Division is responsible for reducing the community's risk of fire and preventable injuries and is the front line in maintaining community safety. The Division works closely with residents, businesses, and community groups to identify hazards, mitigate potential loss, and educate community members. A Deputy Chief serves as the Fire Marshal for the City and the Vista Fire Protection District. The three primary functions of the division are:
The Construction and Development Services Section ensures that structures and fire protection systems adhere to minimum standards to safeguard life, health, property, and public welfare. This is accomplished through buildingplan checks, issuance of system installation permits, and inspection of buildings and fire protection systems to ensure compliance with local and state laws.
In addition, the Section represents the Fire Department at pre-application meetings with developers to provide fire and life safety related requirements for proposed projects.
The Fire Prevention Bureau conducts fire inspections on existing buildings, issues fire code and special activity permits and investigates complaints from the public about potential fire hazard conditions. This section also acts as liaison for suppression staff that performs residential inspections of multi-family dwellings and school safety inspections.
The Fire Prevention Bureau also administers the weed abatement program and helps monitor safe clearance in the interface areas between the wild land and our communities.
Exhibit A - RFP06/11/2024 C7 32 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |12
The Human Resources Department / Risk Management Division, which procures and administers City insurance programs including general liability, property, workers compensation, Errors & Omissions, and other coverage. This Division adjusts all claims against the City including investigations, liability analysis, litigation management (with the City Attorney's Office), mediations and settlements. All City contracts are reviewed and approved by Risk Management. Risk also manages Loss Control and Oversight of the City’s safety and administers wellness programs.
The Public Works Department, whose responsibilities include street and roadway maintenance, graffiti abatement, park and median maintenance, drainage system and sanitary sewer maintenance (for the Vista and Buena Sanitation Districts) as well as the installation, maintenance and repair of other right-of-way improvements such as trees, streetlights, traffic signals, and signs. The five divisions of the Public Works Department include Building and Facilities, Fleet Maintenance, Park Maintenance, Street Maintenance, and Wastewater.
o The Park Maintenance Division is responsible for the maintenance of park grounds, picnic structures, and trails within the City’s park system. Staff monitor and supplement the work of contractors who provide maintenance at 27 sites encompassing 260 acres of park land, including: Brengle Terrace Park, Buena Vista Park, Vista Sports Park, the Civic Center complex, and other city-owned facilities. Annually, the budget unit provides for trimming of approximately 700 park trees throughout the city.
In addition to monitoring the work of landscape, tree service, janitorial, and backflow plumbing contractors, Park Maintenance staff also oversees a wide variety of duties that support various contracts, such as seasonal fire fuel abatement and park litter cleanup. Other duties include responding to citizen- generated requests for service and making additional park improvements. o The Street Maintenance Division is responsible for the maintenance of streets, roads, and highways. Street maintenance activities include annual slurry sealing, crack sealing, contract street sweeping, as well as the maintenance of traffic signs, traffic striping, and road markings. Approximately 185 miles of road, 90 miles of sidewalk, and an inventory of 15,000 traffic signs are maintained by the Public Works Department. MicroPaver is used to create cost-benefit models in the selection of public streets to be repaired and to identify the types of repairs needed. The budget unit provides for pothole maintenance and attempts to respond to requests for service within two to four business days. o The Lighting & Landscape Maintenance program provides tree trimming in the city right-of-way, arterial and residential streetlights, and traffic signals. Division Staff perform maintenance and repair to over 3,600 streetlights ( including underground wiring and connection boxes), traffic signals at 100 intersections, and maintenance of approximately 13,000 trees within City right-of ways. This division oversees contracts for traffic signal maintenance; manages the state mandated Underground Service Alert (USA) utility mark out program, and citywide public right-of-way weed abatement, and performs tree inspections and incidental tree trimming.
o The Parkways & Medians budget unit provides for maintenance of all public parkways and medians defined as landscaped areas within the public right-of- Exhibit A - RFP06/11/2024 C7 33 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |13
way between opposing lanes of traffic. Staff provides oversight by administering and inspecting the performance of landscape contractors who maintain 12 acres of developed space at 17 locations. Annually the budget unit provides for the trimming of 100 parkway and median trees. In addition to monitoring contractor performance, staff provide hands-on assistance to contractors and make additional landscape improvements.
o The Graffiti Abatement budget unit funds the eradication of graffiti on public property parcels in thecityand on theSR-78 sound wall. Staff proactivelylocates and responds to all reported incidents of graffiti vandalism. By providing documentation and data from the department's use of Graffiti Tracker software, staff works closely with the San Diego County Sheriff's Department, City Attorney, and Code Enforcement in the arrest and prosecution of graffiti vandals.
This team also provides high-pressure water cleaning of city facilities including skate parks, downtown sidewalks, and other important landmarks. o The Sewer Maintenance budget unit includes the operations, maintenance, and repair of sewerlines, manholes, cleanouts, pump stations, and easements within the city. These activities include: compliance with mandated State of California Wastewater Discharge Requirements for sanitary sewer overflows, performing CCTV inspections on a risk based approach of Consequence or Likelihood of Failure, supply data and review for Asset Management Plan, utility and easement maintenance, mandatory training of all division employees, responding to and investigating citizen requests for service, maintaining all documents and tracking data associated with sewer maintenance activities, and responding to all sewer emergencies and incidents as they arise, performing Operations and Maintenance in accordance with the Sewer System Management Plan. o The Stormwater Maintenance budget funds supplies and services needed for inspection and cleaning of the City's storm drain system, including inlets, pipes, and drainage courses. The activities in this budget unit provide consideration for, and adhere to, the National Pollutant Discharge Elimination Systems NPDES) permit as it relates to frequent and emergency maintenance services within the citywide storm drain system and the permitted areas that are habitat sensitive. Additional activities within this budget include the maintenance and administration of a stormwater database containing documentation of maintenance mandated by the Regional Water Quality Control Board, State Fish and Wildlife, and the Army Corps of Engineers.
Annually, this budget unit funds the inspection and cleaning of approximately 1,254 MunicipalSeparate Storm Sewer Systems (MS4) inlets for compliance with the stormwater permit. Additionally, large, improved drainage structures are inspected and cleaned. Roadside litter abatement is performed under contract to remove trash, recyclables, and debris from city right-of-way and open channel areas.
The Recreation & Community Services Department, which is responsible for recreation and sports activities at City parks, the historic Rancho Buena Vista Adobe, senior center programs, Moonlight Amphitheatre cultural arts programs, Wave Waterpark programs, and public arts.
Exhibit A - RFP06/11/2024 C7 34 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |14
3. Project Objectives
The City seeks a proven, fully integrated (i.e., data entered in one proposed solution module is available / viewable as appropriate in other proposed solution modules) LMS solution. It is willing to modify existingbusiness processes to accommodate best practices and will be looking to select a system that drives the implementation of those best practices. More specifically, the proposed solution should provide the following capabilities in terms of its user interface and other general system characteristics:
Enhance operational effectiveness by making more timely, accurate and complete information available to citizens, the Mayor and City Council, City Manager, and other City personnel (i.e. dashboard, portal)
Increase public access to information and services through online portals/modules Improve management and public policy decision making by increasing the ability to analyze data
Allow for ongoing upgrades of technology to support current and future core functional needs
Utilize and manage technology in a cost-effective manner Continual innovation to encourage implementation of best business practices (i.e. encourage streamlining and automation of standard business transactions, enhanced and on-line capabilities, etc.)
Enhanced features and functionality to support increased automation and operational efficiencies (i.e. workflow, mobility, online application submission, integrated document management, etc.)
Improved reporting and simplified staff access to planning, permitting, inspections and code enforcement data and information for self-serve access and activities Robust audit and transaction logging capabilities
Regulatory compliance (such as PCI DSS) to protect personal identifying information and cardholder data, and to adhere to State and Federal mandated regulations An intuitive, consistent (within and across modules), well-designed and browser-based user interface
Fully integrated system where data is only entered one-time (single points of data entry) to eliminate re-keying of information but available for viewing or update as appropriate across the functions of the proposed solution
Ability to drill into a record view to the supporting source data and documents that have been added, and to drill across from a record into related data in other, integrated modules Processing of transactions in real-time, making data immediately available for inquiry and reporting
Ability to easily export information directly to Excel, Adobe, and flat file formats, etc.
A well-documented and accessible API (Application Programming Interface) that can be used for integrations and data extraction.
City-defined fields, reports, hot keys, and business rules/workflows Exhibit A - RFP06/11/2024 C7 35 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |15
Ability tomodify setup/configuration (i.e., setup codes, report parameters, etc.) without the assistance of the software provider
Robust security capabilities with the ability to integrate to Microsoft Active Directory and with the ability to apply security access by role, individual or member of group and apply rules for exception based on functions, departmental data, etc.
Ability to define workflow by record-type (i.e., building permit application, code enforcement complaint, etc.) and department, applicable across all appropriate modules Ability to view and manage workloads, assignments, and related thresholds Additionally, the solution selection will take into consideration the following criteria:
How does the system provide Strategic Alignment with the City’s overall vision and goals?
Does the system align with the Technology Standards of the City? Are the Implementation Risks clear?
Does the Financial Investment over 5 years meet City budget constraints? Can the needs of the City be met with proposed Commercial-off-the-Shelf solution? Does system provide Information Sharing, Transparency and Robust Reporting? Does the vendor have a clear approach to achieve User Buy-In? Exhibit A - RFP06/11/2024 C7 36 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |16
4. Background / Current Environment
4.1 Asset Management Solutions
A variety of systems, applications and manual processes support the City’s asset management - related functions; Cityworks AMS (asset management) system is the primary solution used for asset management, however, additional external (to Cityworks) tools are also utilized.
Table 2, Overview of Current Asset Management Technology presents a consolidated list of the applications that support the City’s asset management and related services.
Table 2 –Overview of Current Asset Management Technology Vendor /
Source Product Purpose
Cityworks AMS (Asset
Management
System)
x Service Request tracking and management
x Work Order tracking and management
WinCan AG WinCan VX x Sewer line inspections and asset management Innovyze InfoAsset Planner x Wastewater inspection management and condition scoring
Tyler
Technologies
Tyler Munis
Financials, Tyler
Cashiering
x Deposits
x Payments
x Receipts
Microsoft Outlook x eMails
x Calendar reminders
Microsoft Excel x Record and file tracking
Microsoft SharePoint x Record and file sharing, communication Microsoft Teams x Record and file sharing, communication Esri ArcGIS x Spatial data
CivicPlus SeeClickFix x 311 customer service requests, work order tracking Laserfiche Laserfiche (on-
prem)
x Document management, historical document
repository
State of CA California
Environmental
Reporting System
CERS)
x Reporting of hazardous waste and hazardous
materials data related to permits issued as well as
related inspections, compliance, and enforcement
4.2 Land Management Solutions
A variety of systems, applications and manual processes support the City’s land management - related functions. Cityworks PLL (permits, licensing and land) system currently supports a variety Exhibit A - RFP06/11/2024 C7 37 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |17
of land management records (i.e., planning applications, building permits, wastewater-related permits, code enforcement and code-related permitting, fees and payments, traffic-related permits, etc.). Additional, external management and tracking of land-related records and related communication is managed using a variety of Microsoft applications (Excel, Teams, SharePoint), the storing of files on network drives, on paper, or by external, 3rd party vendors.
Complaints are received via SeeClickFix CRM (“AccessVista”), by phone or via email, or logged by City employees.
The City’s business licenses are managed using the HdL system; the City does not intend to replacethis system, and any proposed solution must include integration with HdL for the validation of business licenses.
Table 3, Overview of Current Land Management Technology presents a consolidated list of the applications that support the City’s land management and related services.
Table 3 –Overview of Current Land Management Technology Vendor /
Source Product Purpose
Cityworks PLL (Planning,
Licensing and Land)
x Planning applications
x Building and other permits
x Code Enforcement case management
Tyler
Technologies
Tyler Munis
Financials, Tyler
Cashiering
x Deposits
x Payments
x Receipts
Microsoft Outlook x eMails
x Calendar reminders
Microsoft Excel x Record and file tracking
Microsoft SharePoint x Record and file sharing, communication Microsoft Teams x Record and file sharing, communication Cityworks AMS (Asset
Management
System)
x Service Request tracking and management
x Work Order tracking and management
HdL
Companies
HdL Business
Licenses
x Business Licenses
Esri ArcGIS x Spatial data
Bluebeam Revu x Plan review
CivicPlus SeeClickFix x 311 customer service requests, work order tracking Laserfiche Laserfiche (on-
prem)
x Document management, historical document
repository
State of CA California
Environmental
x Reporting of hazardous waste and hazardous
materials data related to permits issued as well as
related inspections, compliance, and enforcement
Exhibit A - RFP06/11/2024 C7 38 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |18
Vendor /
Source Product Purpose
Reporting System
CERS)
State of CA Contractor State
Licensing Board
website
x California contractor license and worker’s
compensation verification
4.3 City Fee Schedule
A copy of the City’s fee schedule may be found on the City’s website at https://www.cityofvista.com/home/showpublisheddocument/25912/637922836315470000
4.4 City Technology Standards
Table 4, City Technology Standards, identifies technology standards for the City. Proposers will be required to conform to these requirements or clearly articulate proposed alternatives.
Table 4 –City Technology Standards
Technology Current Standard
Database(s)MS SQL Server 2019 or newer
Server OS MS Windows Server 2019 or newer
Desktop OS MS Windows 11 or newer
Server Hardware VMware Virtual Machine
Desktop Hardware PC, not Mac
Laptop/Mobile Hardware All modern laptops and mobile devices Office Productivity MS Office O365
Browser Edge and Chrome
Email Server/Client Exchange/Outlook
Virtual Environment VMware
Storage Area Network (SAN)Nimble
Active Directory On-premises and O365
VPN No VPN available
4.5 Data Conversion
The City desires to retain, convert and load its current and historical data (including records, libraries, supporting documents, and related file attachment meta-data) to the proposed solution.
Table 5, Data Conversion Requirements, provides a list of data by functional areas and a description.
Exhibit A - RFP06/11/2024 C7 39 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |19
Table 5 –Data Conversion Requirements
Current Repository Description
Cityworks AMS x All current City assets, including related service requests and work orders
Cityworks PLL x All current and historical permits, permit details, and supporting documents
x All current and historical projects, project details, and supporting documents
x Plan check routing / tracking milestones
4.6 Interfaces / Integrations
The City looks to identify best practices and have the new solution provide required functionality where possible; when not possible, the proposed solution should provide for integration to external systems supporting City requirements. Integration means an automated process where data inputs and outputs are shared betweensystems in real time. Automatedprocess would mean that there is no manual intervention including any import/export process. Table 4, Required Land and Asset Management Solution Integrations, identifies the integrations that will be required and/or desired with the new systems.
Table 6 –Required Land and Asset Management Solution Integrations Vendor Product Purpose
Tyler Munis Financials,
Human Capital
Management
x General ledger financial data for land management
activities
x Asset values, purchasing details
x Human Resources / Payroll
Tyler Tyler Cashiering x Cashiering
HdL HdL x Business license registration and tracking
ESRI ArcGIS x GIS layers include assets, parcels, tracts, and zoning
CivicPlus SeeClickFix
implemented as
AccessVista”app)
x 311 Request and Work Management tracking
DocuSign x Electronic signatures
Laserfiche Laserfiche (On-
premise)
x Document Management for documents and forms
saved through the land management system and
finalized plans/documents from the Electronic Plan
Review application
Microsoft Office 365 x Productivity
Exhibit A - RFP06/11/2024 C7 40 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |20
Vendor Product Purpose
State of
California
CA State Licensing
Board
x Validate professional licenses
State of
California
CERS x Environmental Reporting
WinCan AG WinCan VX x Smart Sewer inspections
Payment
Works
Credit card
processing
x Credit card processing
4.7 Business and Operational Metrics
Table 5, Business and Operational Metrics, provides Proposer with key information that will help promote an understanding of the current environment.
Table 7 –Business and Operational Metrics
Category Metric
Current Business Process Workflows Identified x 95
Anticipated Number of System Users x 150
Number of Project Applications Received –2022 x 8,500
Number of Permits Issued – 2022 x 6,500
Number of Inspections Completed –2022 x 30,500
Number of Service Requests Received – 2022 x 6,200
Number of Work Orders Completed –2022 x 11,700
Exhibit A - RFP06/11/2024 C7 41 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |21
5. Proposal Submission Requirements
5.1 General Instructions
The City discourages lengthy and costly proposals. Proposals should be prepared simply and economically and provide a straightforward, concise description of the Proposer’s company, qualifications, proposed solution, and capabilities to satisfy the requirements of this RFP.
Emphasis should be on completeness and clarity of content. Glossy sales and marketing brochures are not necessary or desired.
Proposals must be organized consistently with the outline provided in this section of the RFP.
Proposers must follow all formats and address all portions of the RFP set forth herein providing all information requested. Proposers may retype or duplicate any portion of this RFP for use in responding to the RFP, provided that the proposal clearly addresses all of the City's information requirements.
5.2 Proposal Format
Proposals must be structured, presented, and labeled in the following manner:
Cover Letter
Table of Contents
Section 1 –Executive Summary
Section 2 –Company Background
Section 3 –Company Qualifications
Section 4 –References
Section 5 –Proposed Solution
Section 6 –Implementation Approach
Section 7 –Other Requirements
Section 8 –Pricing
Section 9 –Software Licensing and Maintenance Agreements Failure to follow the specified format, to label the responses correctly, or to address all of the subsections may, at the City’s sole discretion, result in the rejection of the Proposal.
Proposals should be prepared on standard 8 1/2" x 11" pages. All proposal pages should be numbered.
5.2.1 Cover Letter
The proposal must include a cover letter that provides the following:
Proposer’s legal name and corporate structure
Proposer’s primary contact to include name, address, phone, and email Identification of use of subcontractors and scope of work to be performed by subcontractors
Identification of any pending litigation against the Proposer Exhibit A - RFP06/11/2024 C7 42 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |22
Disclosure of any bankruptcy or insolvency proceedings in last 10 years Statement of the Proposer’s credentials to deliver the services sought under the RFP (If proposing for both WAMS and LMS solutions, Proposer’s statement must describe credentials for each system)
Statement indicating that the proposal remains valid for at least 120 days Statement that the Proposer or any individual who will perform work for the Proposer is free of any conflict of interest (e.g., employment by the City) Statement of acknowledgement that the City’s legal documents have been reviewed and accepted with or without qualification. If qualifications are involved, those items requiring adjustment or modification must be identified and listed along with suggested modifications to the contract. If no modifications are noted, the City will assume that the proposer can perform all normal tasks and services without reservation or qualification to the contract
Signature of a company officer empowered to bind the Proposer to the provisions of this RFP and any contract awarded pursuant to it
The Proposal Cover Letter should be concise and brief and not exceed two pages unless Proposer’s exceptions to the City’s legal documents require it.
5.2.2 Table of Contents
All pages are to be numbered and figures, tables, charts, etc. must be assigned index numbers and identified in the Table of Contents.
5.2.3 Section 1 - Executive Summary
This section of the proposal should provide a brief and concise synopsis of Proposer’s proposal and a description of the Proposer’s credentials to deliver the services sought under the RFP.
The Executive Summary should not exceed 3 pages.
5.2.4 Section 2 –Company Background
This section of the proposal should identify the following:
2.1 –Abriefdescription of the Proposer’s company background and organizational history
2.2 –A statement of how long the Proposer has been performing the services required by this RFP
2.3 –Identify the location of headquarters, technical support, and field offices
2.4 –Identify the location of the office which would service the City
2.5 –Identify Proposer’s annual company revenues and profit for the last three company fiscal years
The Background section should not exceed 3 pages.
5.2.5 Section 3 –Company Qualifications
In this section of the proposal, the Proposer should identify company qualifications and experience in implementing solutions similar to what the City is seeking:
Exhibit A - RFP06/11/2024 C7 43 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |23
3.1 –Describe the Proposer’s familiarity with either or both asset management land management systems and associated business processes, including experience with the requirements of the State of California (i.e., CSLB, CERS).
3.2 –Identify the Proposer’s existing client base including the number of existing clients using the version / release of the software system(s) being proposed. Clearly identify the number of California public agency installations.
The Company Qualifications section should not exceed 5 pages.
5.2.6 Section 4 –References
The Proposer mustprovide at least five (5) references for projects of similar size and scope to the City’s.If proposing for both WAMS and LMS solutions, Proposers must provide the required references for eachsystem.The City strongly prefers references for systems that have been implemented for California agencies during the last five (5) years. For each reference, Proposer must provide the following information:
Agency name and contact information (i.e. name, title, address, phone, and email) Brief project description, including identifying the software version and modules implemented
Number of agency employees
Agency general fund budget
Original solution Implementation date
Implementation timeline and cost
5.2.7 Section 5 –Proposed Solution(s)
In this section of the proposal, the Proposer should identify the proposed solution(s) up to and including the following:
5.1 –Provide a brief solution overview identifying origin of system(s), release history, the specific solution release(s) being proposed, and number of operational installations for the proposed software solution(s).
5.2 –Provide a description for each module included in the Proposal. It is important to note that the level of detail must be sufficient to allow the evaluators to understand your product’s features, functions, capabilities, and shortcomings / challenges and to ensure an adequate understanding of how the proposed solution(s)will meet the City’s needs.
Proposers may supplement their response to Section 5 using additional product information as an attachment to their Proposal.
5.3 –Complete the Response Requirements Template(s) for the proposed solution(s) Appendix B for WAMS, and Appendix C for LMS) that have been provided in Microsoft Word format. The document(s) should be completed for each line item based on the following criteria:Y –Meets/Exceeds, N –Does not Meet, W/C –Workaround or Customization Required, or T –Alternate / 3rd Party Solution Required.Proposeris to respond with a single option and is highly encouraged to provide written response to adequately explain each response, but at a minimum, must describe any workaround, customization or 3rd party solution component required to meet a specific requirement.
Proposers should note that the lack of sufficient explanation to these items may Exhibit A - RFP06/11/2024 C7 44 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |24
result in the entire proposal being deemed to be “non-responsive”, which may result in disqualification from further consideration by the City.
5.4 –Identify any additionalfunctionality or recommendedmodules or services not already identified as included in this RFPbut thatthe Proposer recommends thatthe City consider.
Include a description of the features and functions of each additional proposed module, service, or recommended 3rd party solution.
5.5 –Confirm ability to conform to the requirements in RFP Section 4.4 City Technology Standards, detailed in Table 4, City Technology Standards, or clearly articulate proposed alternatives.
5.6 –RFP Section 4.5 Data Conversion describes the City’s current data conversion requirements; in this section of the Proposal, Proposers should describe their Conversion Methodology and approach to meet the City’s desire to retain and convert data to the proposed solution(s), detailed in Table 5, Data Conversion Requirements. Proposers should identify all involved activities and responsible party (i.e., vendor, City) for the tasks to complete a successful data conversion.
5.7 –RFP Section 4.6 Interfaces / Integrations documents the City’s required LMS integrations with the proposed solution, detailed in Table 6, Required Land and Asset Management Solution Integrations. Proposers must provide a description of the recommended method for integration for each identified system sufficient to convey an understanding of the criticality of the integration, the frequency of integration, and the data to be integrated.
5.2.8 Section 6 –Implementation Approach and Work Plan
The Proposer should identify the proposed implementation approach, clearly identifying each phase, the timeline proposed, roles and responsibilities to be performed by the Proposer and those to be performed by the City.The Proposer response should be reflective of the City’s timeline and approach for implementation and should clearly indicate the City resource requirements to meet the vendor proposed schedule.
6.1 –Describe your implementation and project management methodology and approach to ensure a successful implementation.
6.2 –Provide a project organization chart highlighting the key staff who will be assigned to the project. Provide biographies for the project manager and other assigned resources.
6.3 –Provide a detailed work plan that identifies major activities, tasks, deliverables, and resources. The work plan should assume that the project kickoff(s) will be held during August 2023 (or earlier, if possible).
6.4 –Describe the roles and responsibilities of the City staff during implementation, and provide an estimated number of City resources, expected role and level of effort during each phase of the project.
6.5 –Describe the conversion methodology that will be used to implement the proposed solution. In addition, recommend what the City should convert (content and how many years of history) from the current system.
6.6 –Describe your training methodology and how you ensure users are prepared to use the proposed solution.
Exhibit A - RFP06/11/2024 C7 45 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |25
6.7 –Describe how the use of any alternative service delivery models would impact the proposed implementation approach, work plan, and City staff level of effort.
6.8 –Describe how your platform manages integrations with third-party applications.
5.2.9 Section 7 –Other Requirements
In this section of the proposal, the Proposers should address the following items in a concise manner:
7.1 –Describe ongoing maintenance, release/upgrade, and support services. At a minimum, Proposers should address the following items:
Help desk processes and procedures
Hours of support (stated in Pacific Standard Time)
Escalation procedures
Response time commitments
Consequences for not meeting your SLA
7.2 –Identify if there are solution user groups and / or user conferences
7.3 –Provide hardware and database specifications for the proposed solution. As part of Proposer’s response, confirm your acceptance of the City’s technical standards.
7.4 –Describe the frequency that application patches and releases have been made available within the past two years. In addition, clearly identify the roles and responsibilities of the City to complete updates.
5.2.10 Section 8 –Pricing
The City seeks a clear and comprehensive understanding of all costs associated with the proposed solution, including implementation and ongoing software maintenance / support fees.
In this section, the Proposer must itemize all of those costs. The City will evaluate proposals based on the “Total Cost to Implement (TCI)” and the “Total Cost to Operate (TCO).”TCI will include all costs required for a successful implementation. The TCO will be calculated based on TCI plus ten years of annual maintenance fees.
The Proposer’s price sheet(s) must identify all costs required to complete a successful implementation to include:
Solution pricing
Software Licensing and Maintenance Costs
Implementation Services
Software Installation and Configuration
Project Management
Business Process Review
Training
Documentation
Data Conversion
Change Management
Interface Services/Integrations
Exhibit A - RFP06/11/2024 C7 46 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |26
3rd party products required/recommended for proposed solution (i.e. software, hardware) Optional offerings
Consultant travel and expenses not otherwise included in the implementation costs Professional Services rates (e.g., Report Writing)
The City intends to purchase any required proposed solution hardware and database software independently based on recommended standards provided by the Proposer if required for proposed solution.
The City has provided Proposer a mandatory electronic (Microsoft Excel) spreadsheet with a pricing template that must be filled out completely and included in native format (not PDF) with the Proposer’s response and under separate cover. The City will evaluate solution pricing based solely on the information provided in the pricing templates. The templates provide space for Proposer to identify any assumptions or comments necessary to ensure the City understands what is being proposed (please see Appendix C –Mandatory Pricing Worksheet.) The Proposer’s response to the Pricing section must include completion of the following components:
SW License and Maintenance Price Sheet –This section of the pricing proposal should clearly identify the proposed software modules that are required to meet the RFP requirements. Proposer is strongly encouraged to provide a detailed breakout of software module pricing to help the City assess the cost of the proposed solution. Proposer must identify the number of user licenses being proposed for each module and clearly describe the method used to justify number of licenses being proposed.
Implementation Services Price Sheet – This section of the pricing proposal should clearly identify the quantity, hourly rate, and total cost for all professional services the Proposer will provide to ensure a successful implementation. Proposer is encouraged to provide a breakdown of the service categories that will be provided to support the implementation to allow evaluators to understand the level of effort, resources, and cost of services.
Interface Services Price Sheet –This section of the pricing proposal should clearly identify the one-time and annual costs associated with providing the interfaces, exports and imports of data with other systems if not defined as part of the proposed solution.
Conversion Price Sheet – This section of the pricing proposal should clearly identify the costs associated with data conversion from the existing systems to the proposed solution. 3rd Party Products Price Sheet –This section of the pricing proposal should clearly identify any 3rd party software and / or specialty hardware that will be required to fully implement the proposed solution to meet the RFP requirements. The City desires to include all 3rd party costs in the total project costs.
Optional Price Sheet – This section of the pricing proposal should identify any optional product or service offerings the Proposer would like the City to consider. The City is interested in understanding and evaluating other products and services of the Proposer.
If Proposer believes they have additional products and services that might be of interest to the City, please itemize that information in the Optional Offerings Price Sheet.
Travel Price Sheet – This section of the pricing proposal should clearly identify the projected travel costs associated with Proposer’s implementation services. The Proposer should identify the anticipated number of trips, days of service per trip, and estimated per Exhibit A - RFP06/11/2024 C7 47 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |27
trip cost. The City will reimburse the selected Proposer based on actual trip expenses supported by receipts and documentation.
Professional Services Rate Price Sheet – The City seeks hourly pricing for additional services that may be required during the implementation. Proposer should provide an hourly rate for any professional services categories offered as part of the proposal. If necessary, the City will use these rates to purchase additional services.
5.2.11 Section 9 –Software Licensing and Maintenance Agreements In this section, the Proposer must provide any software licensing and maintenance agreements that will be required to implement the Proposer’s solution.
Exhibit A - RFP06/11/2024 C7 48 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |28
6. Proposal Evaluation
An Evaluation Committee shall review all proposals to determine which Proposers have qualified for consideration. The evaluation will include both an initial review and a detailed review. The initial review will evaluate all submissions for conformance to stated specifications to eliminate all responses that deviate substantially from the RFP’s intent and/or fail to satisfy the mandatory requirements. Only those proposals that meet or exceed the mandatory requirements will be further evaluated.
Submitted proposals will be evaluated on the following criteria:
Proposal submission follows the stated format and specifications for submittal Proposer understands the work required
Quality, clarity, and responsiveness of proposal
Ability to meet the identified needs and functionality required by the City Ability to provide the requested interfaces / integrations Commitment to continually evolving the system to remain current with evolving best practices
Well thought out timeline and roadmap with a phased approach Proven technical ability to design, install, and support the proposed system Demonstrated ability to work in a cooperative and collaborative manner with clients Anticipated value and price
Perceived risk or lack thereof
Company financial stability
Ease of access to API, for data extraction and third-party integration Recent relevant references in successfully performing similar services in California Results of interviews, demonstrations, POC (proof of capabilities), and site visits Ability to prepare and execute a contract in a timely manner The City will shortlist two or three vendors to continue with further evaluation using proof of capabilities (POC) sessions. The short list will be selected using the criteria identified above.
Additional discovery may be performed to assist in selecting the short list vendors, including the use of remote product demonstrations. The short list vendors will be contacted regarding their status as short-listed vendors. The City reserves the right to award a contract, or to forego awarding, without notice.
If a short list of vendors is developed, the City will further evaluate short-listed vendor’s solutions by utilizing POC scripted scenarios that will demonstrate the vendor’s ability to meet all requirements stipulated in this RFP. Each short-listed vendor will be provided the scripted scenarios that they are to use to prepare for an on-site solution evaluation. The short-listed vendors will be further evaluated based on the results of reference checks, additional discovery and, at the option of the City, organized site visits to a vendor’s customer sites. Vendors will provide the City with a list of three (3) potential customer sites. Customer sites should be using the same major version of the software being proposed to the City, similar in scope and complexity, and geographically close to City if possible.
Exhibit A - RFP06/11/2024 C7 49 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |29
Specific days and times for POC sessions for each short-listed vendor will be finalized at a later date, but vendors should be prepared to conduct the on-site participation with approximately three weeksadvance notification / preparationtime. It is highly recommended that the proposed vendor Project Manager takes part in the on-site sessions.
As reflected above, contract award will not be based solely on price, but on a combination of factors determined to be in the best interest of the City. After evaluating the proposals and discussing them further with the finalists or the tentatively selected vendor, the City reserves the right to further negotiate the proposed work and/or method and amount of compensation.
The Cityreserves the right, at its sole discretion, to request clarifications of proposals or to conduct discussions for the purpose of clarification with any or all Proposers. The purpose of any such discussions shall be to ensure full understanding of the proposal. Discussions shall be limited to specific sections of the proposal identified by the City and, if held, shall be after initial evaluation of Proposals is complete. If clarifications are made because of such discussion, the Proposer shall put such clarifications in writing.
Exhibit A - RFP06/11/2024 C7 50 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |30
7. General Requirements
7.1 Collusion
By submitting a response to the RFP, each Proposer represents and warrants that its response is genuine and made in the interest of or on behalf of any person not named therein; that the Proposer has not directly induced or solicited any other person to submit a sham response or any other person to refrain from submitting a response; and that the Proposer has not in any manner sought collusion to secure any improper advantage over any other person submitting a response.
7.2 Gratuities
No person will offer, give, or agree to give any City employee or its representatives any gratuity, discount, or offer of employment in connection with the award of contract by the City. No City employee or its representatives will solicit, demand, accept or agree to accept from any other person a gratuity, discount or offer of employment in connection with a City contract.
7.3 Required Review and Waiver of Objections by Proposers Proposers should carefully review this RFP and all attachments, including but not limited to the Standard Professional Services Agreement, for comments, questions, defects, objections, or any other matter requiring clarification or correction. Comments concerning RFP objections must be made via the City’s ProcureNow Portal Q&A section and received by the City no later than the Deadline for Written Questions and Comments" detailed in Table 1, RFP Schedule of Events.
This will allow issuance of any necessary amendments and help prevent the opening of defective proposals upon which contract award could not be made.
Protests based on any objection will be considered waived and invalid if these faults have not been brought to the attention of the City, in writing, by the Deadline for Written Questions and Comments.
7.4 Nondiscrimination
No person will be excluded from participation in, be denied benefits of, be discriminated against in the admission or access to, or be discriminated against in treatment or employment in the City’s contracted programs or activities on the grounds of disability, age, race, color, religion, sex, national origin, or any other classification protected by federal or California State Constitutional or statutory law; nor will they be excluded from participation in, be denied benefits of, or be otherwise subjected to discrimination in the performance of contracts with the City or in the employment practices of the City’s contractors. Accordingly, all Proposers entering into contracts with the City will, upon request, be required to show proof of such nondiscrimination and to post in conspicuous places, available to all employees and applicants, notices of nondiscrimination.
7.5 Proposal Withdrawal
To withdraw a proposal, the Proposer must submit a written request, signed by an authorized representative, to the RFP Coordinator (Section 1.3) up until the RFP submission deadline, Exhibit A - RFP06/11/2024 C7 51 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |31
according to Section 1.2 RFP Timeline. After withdrawing a previously submitted proposal, the Proposer may submit another proposal at any time up to the deadline for submitting proposals.
7.6 Proposal Errors
Proposer is liable for all errors or omissions contained in their proposal. Proposer will not be allowed to alter proposal documents after the deadline for submitting a proposal.
7.7 Incorrect Proposal Information
If the City determines that a Proposer has provided, for consideration in the evaluation process or contract negotiations, incorrect information which the Proposer knew or should have known was materially incorrect, that proposal will be determined non-responsive, and the proposal may be rejected.
7.8 Prohibition of Proposer Terms and Conditions
A Proposer may not submit the Proposer's own contract terms and conditions in a response to this RFP. If a proposal contains such terms and conditions, the City, at its sole discretion, may determine the proposal to be a nonresponsive counteroffer, and the proposal may be rejected.
7.9 Assignment and Subcontracting
The Contractor may not subcontract, transfer, or assign any portion of the contract without prior written approval from the City. Each subcontractor must be approved in writing by the City. The substitution of one subcontractor for another may be made only at the discretion of the City and with prior, written approval from the City.
Notwithstanding the use of approved subcontractors, the Proposer, if awarded a contract under this RFP, will be the prime contractor, will be responsible for all work performed, and will be responsible for all costs to subcontractors for services provided by the Proposer. The Proposer is prohibited from performing any work associated with this RFP or using contractors for any service associated with this RFP offshore (outside the United States).
7.10 Right to Refuse Personnel
The City reserves the right to refuse, at its sole discretion, any subcontractors or any personnel provided by the prime contractor or its subcontractors. The City reserves the right to interview and approve all Proposer’s staff. Proposer’s staff may be subject to the City’s background and drug testing processes at any time.
7.11 Proposal of Additional Services
If a Proposer indicates an offer of services in addition to those required by and described in this RFP, these additional services may be added to the contract before contract signing at the sole discretion of the City.
Exhibit A - RFP06/11/2024 C7 52 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |32
7.12 Licensure
Before a contract pursuant to this RFP is signed, the Proposermust hold all necessary, applicable business and professional licenses. The Citymay require any or all Proposers to submitevidence of proper licensure.
7.13 Conflict of Interest and Proposal Restrictions
By submitting a response to the RFP, the Proposer certifies that no amount will be paid directly or indirectly to an employee or official of the City as wages, compensation, or gifts in exchange for acting as an officer, agent, employee, subcontractor, or consultant to the Proposer in connection with the procurement under this RFP.
Notwithstanding this restriction, nothing in this RFP will be construed to prohibit another governmental entity from making a proposal, being considered for award, or being awarded a contract under this RFP.
Any individual, company, or other entity involved in assisting the City in the development, formulation, or drafting of this RFP or its scope of services will be considered to have been given information that would afford an unfair advantage over other Proposers, and said individual, company, or other entity may not submit a proposal in response to this RFP.
7.14 Contract Negotiations
After a review of the proposals and completion of the POC session and additional due diligence, the City intends to enter into contract negotiations with the selected Proposer. Thesenegotiations could include all aspects of services and fees. If a contract is not finalized in a reasonable period of time, the City will open negotiations with the next ranked service provider.
7.15 Execution of Contact
If the selected Proposer does not execute a contract with the City within forty five (45) business days after notification of selection, the City may give notice to that service provider of the City’s intent to select from the remaining Proposers or to call for new proposals, whichever the City deems appropriate.
7.16 Right of Rejection
The City reserves the right, at its sole discretion, to reject any and all proposals or to cancel this RFP in its entirety.
Any proposal received which does not meet the requirements of this RFP may be considered to be nonresponsive, andthe proposal maybe rejected. Proposers must comply with allof theterms of this RFP and all applicable State laws and regulations. The City may reject any proposal that does not comply with all of the terms, conditions, and performance requirements of this RFP.
Proposer may not restrict the rights of the City or otherwise qualify their proposal. If a Proposer does so, the City may determine the proposal to be a nonresponsive counteroffer, and the proposal may be rejected.
Exhibit A - RFP06/11/2024 C7 53 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |33
The City reserves the right, at its sole discretion, to waive variances in technical proposals provided such action is in the best interest of the City. Where the City waives minor variances in proposals, such waiver does not modify the RFP requirements or excuse the Proposer from full compliance with the RFP. Notwithstanding any minor variance, the City may hold any Proposer to strict compliance with the RFP.
7.17 Disclosure of Proposal Contents
All proposals andother materials submitted in response to this RFP procurement process become the property of the City. Selection or rejection of a proposal does not affect this right. All proposal information, including detailed price and cost information, will be held in confidence during the evaluation process. Upon the completion of the evaluation of proposals, the proposals and associated materials will be open for review by the public to the extent allowed by the California Public Records Act, (Government Code Section 6250-6270 and 6275-6276.48). By submitting a proposal, the Proposer acknowledges and accepts that the contents of the proposal and associated documents will become open to public inspection.
7.18 Proprietary Information
The master copy of each proposal will be retained for official files and will become public record after the award of a contract unless the proposal or specific parts of the proposal can be shown to be exempt by law (Government code §6276). Each Proposer may clearly label part of a proposal as "CONFIDENTIAL" if the Proposer thereby agrees to indemnify and defend the City for honoring such a designation. The failure to so label any information that is released by the City will constitute a complete waiver of all claims for damages caused by any release of the information. If a public records request for labeled information is received by the City, the City will notify the Proposer of the request and delay access to the material until seven working days after notification to the Proposer. Within that time delay, it will be the duty of the Proposer to act in protection of its labeled information. Failure to so act will constitute a complete waiver.
7.19 Severability
If anyprovision of this RFP is declared by a court tobe illegal or in conflict with any law, the validity of the remaining terms and provisions will not be affected; and, the rights and obligations of the City and Proposer will be construed and enforced as if the RFP did not contain the particular provision held to be invalid.
7.20 RFP and Proposal Incorporated into Final Contract
This RFP and the successful proposal will be incorporated into the final contract.
7.21 Proposal Amendment
The City will not accept any amendments, revisions, or alterations to proposals after the deadline for proposal submittal unless such is formally requested, in writing, by the City.
Exhibit A - RFP06/11/2024 C7 54 of 391
City of Vista, California
Land Management System (LMS) and
Work Order / Asset Management System RFP
Page |34
7.22 Consultant Participation
The City reserves the right to share with any consultant of its choosing this RFP and proposal responses in order to secure a second opinion. The City may also invite said consultant to participate in the Proposal Evaluation process.
7.23 Warranty
The selected software proposer will warrant that the proposed software will conform in all material respects to the requirements and specifications as stated in this RFP, demonstrated in both the software demonstration and subsequent proof-of-capabilities. Further, those requirements as stated in this RFP will become part of the selected software Proposer’s license and the software Proposer will warrant to the requirements. The selected Proposer must warrant that the content of its proposal accurately reflects the software's capability to satisfy the functional/technological requirements as included in this RFP. Furthermore, the warranty, at a minimum, should be valid for the duration of the implementation and until final acceptance (as will be defined during the negotiation process) of all application modules included in the implementation.
7.24 Rights of the City
The City reserves the right to:
Make the selection based on its sole discretion
Reject any and all proposals
Issue subsequent Requests for Proposals
Postpone opening proposals, if necessary, for any reason Remedy errors in the Request for Proposal process
Approve or disapprove the use of particular subcontractors Negotiate with any, all, or none of the Proposers
Accept other than the lowest offer
Waive informalities and irregularities in the proposals Enter into an agreement with another Proposer in the event the originally selected Proposer defaults or fails to execute an agreement with the City An agreement will not be binding or valid with the City unless and until it is approved by the City Council and executed by authorized representatives of the City and of the Proposer.
Exhibit A - RFP06/11/2024 C7 55 of 391
Page |35
Appendix A –City Professional Services Agreement /
Insurance Requirements
It is recognized that the formal basis of any agreement between the City and the service provider is a contract rather than a proposal. In submitting proposals, Proposers must indicate that they are prepared to complete the City’s Agreement for Professional Services, which is provided as an attachment to this RFP.
In addition, the selected Proposer will be expected to accommodate the City Insurance Requirements detailed within the City Professional Services Agreement.
The selected Proposer will be expected to accept these terms and conditions unless they otherwise take exception in their cover letter.
Exhibit A - RFP06/11/2024 C7 56 of 391
Page |36
Appendix B –Response Requirements Templates
Proposers must complete the corresponding WAMS and / or LMS Requirements template(s) provided in electronic Word format as attachments to this RFP.
Exhibit A - RFP06/11/2024 C7 57 of 391
Page |37
Appendix C –Mandatory Pricing Worksheets
The Proposer is expected to complete the mandatory price sheets provided in electronic Excel format as an attachment to this RFP.
Pricing for WAMS system proposals should be included the WAMS Vendor Cost Worksheet file; pricing for the LMS system proposals should be included in the LMS Vendor Cost Worksheet file.
Exhibit A - RFP06/11/2024 C7 58 of 391
00111655 1} Exhibit B
EXHIBIT B
CONTRACTOR’S PROPOSAL
06/11/2024 C7 59 of 391
Gregory Meyet
ADVANCED UTILITY SOLUTIONS
BUSINESS DEVELOPMENT MANAGER
208) 420 9499
[email protected]
City of Vista, California
Land Management System (LMS) and Work
Order / Asset Management System (WAMS)
Including Implementation Services
Exhibit B - Proposal06/11/2024 C7 60 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM COVER LETTER | PAGE 1 March 16, 2023
Chris Mitchell
IT Manager
City of Vista
Information Technology
200 Civic Center Drive
Vista, California 92084
Subject: Land Management System (LMS) and Work Order/Asset Management System Dear Chris:
POWER Engineers, Incorporated, an Idaho Corporation (POWER), is pleased to submit our proposal to the City of Vista City) for Land Management System (LMS) and Work Order/Asset Management System (WAMS). We are confident our history with the City, and our expertise and experience with the Cityworks platform will support the City’s objectives of gaining operational value from the Cityworks productsuite, minimizing project risk and working with a highly qualified project team.
Although POWER has outlined the requested information below, we look forward to discussing any details and to work with the City through the Proof of Concept selection process.
Subcontractors:POWER intends to leverage our partnership with Velosimo to provide along-term, PaaS approach to the City’s complex integration needs. This approach reduces the need for direct Point-to-Point (“P2P”) which can result in exponential technical complexity, lack flexibility and significantly increase the Total Cost of Ownership and risk to an organization's entire IT architecture.
Pending Litigation:There is no pending litigation against POWER at this time.
Bankruptcy Disclosure:POWER has not had any bankruptcies or insolvency proceedings in the last ten years.
Credentials:As the first Cityworks partner, POWER has achieved Cityworks’ highest partnership level: Platinum. Since 1996, we have worked effectively with Cityworks staff to deliver top-quality solutions to our joint clients. Together we built the data water models for Cityworks’ first software release. Each year we hold strategic workshops with Trimble’s executive management to hear about product directions and to discuss how POWER can best service Cityworks’ growing customer base.
With over 180 CityworksImplementations for both WAMS and LMS, POWER consultants are experts in industry-specific asset and land management business processes and best practices for energy and public works organizations.
POWER will bring to the project extensive experience in asset modeling for utilities and public works—getting the right data into thesystem for enterprise use. In planning work, land and asset management programs, our Institute of Asset Management (IAM) certified professionals will work with the City to implement best practices and meet industry standards. 3940 Glenbrook Drive Hailey, ID 83333 | 208-788-3456
WWW.POWERENG.COM
Exhibit B - Proposal06/11/2024 C7 61 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM COVER LETTER | PAGE 2 Because of the inherent integration between Cityworks and Esri, POWER is also Esri Gold Tier Business Partner. We work
extensively with Esri professionals’ best practices to encourage clients to follow the Esri platform roadmap for implementations and/or future initiatives.
Bid Validity: This proposal is valid for 120 days.
Conflict of Interest:POWER Engineers, Inc. and the proposed project team are free of any conflict of interest with the City.
Legal Document Review: POWER’s legal team reviewed the City of Vista’s Contract for Non-Construction Professional Services. All qualifications are noted within this cover letter following POWER’s signatures and contact information. Cityworks also reviewed the documents. Cityworks’ qualifications and modifications are listed in Attachment 7.
POWER is confident that our team can provide the City with the support, knowledge and information needed to accomplish the goals outlined in the RFP. We are excited to continue working with the City and look forward to building on our partnership during this important project.
If you have any questions regarding our response or would like to discuss any details regarding our approach, please contact Greg Meyet.
Sincerely,
David Leslie Greg Meyet
Officer Point of Contact
Executive Vice President
POWER Engineers, Inc.
Business Development Manager
POWER Engineers, Inc.
208) 420-9499
[email protected]
2041 South Cobalt Point Way
Meridian ID 83642
Exhibit B - Proposal06/11/2024 C7 62 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM COVER LETTER | PAGE 3 POWER’S QUALIFICATIONS AND RECOMMENDED MODIFICATIONS FOR THE CITY OF VISTA’S CONTRACT FOR NON-CONSTRUCTION PROFESSIONAL SERVICES
our services. This allows us to answer questions regarding key project matters.
POWER recommends adding the following language at the end of this section:
Notwithstanding the foregoing, Contractor shall be allowed to retain one (1) copy of City’s information received for legal and archival reasons, and subject to the restrictions on disclosure contained in this Contract.
product, including original reports, writings, etc. POWER typically agrees to give the client ownership of deliverables in relation to a project, but not the IP used to create the same. As we are constantly developing, refining, and implementing our proprietary Intellectual Property (IP) through client engagements, we generally request to maintain that IP, or we risk undercuttingour business model. POWER requests revising this section to clarify the retained ownership of the City as well asthe retained and added IP for POWER.
POWER recommends revising this section as follows:
15.0 OWNERSHIP OF DOCUMENTS
Upon delivery, the work product, including without limitation, all original reports, writings, recordings, drawings, files, and detailed calculations developed under this contract are the property of City. Contractor agrees that all copyrights which arise from creation of the work pursuant to this contract shall be vested in City and waives and relinquishes all claims to copyright or other intellectual property rights infavor of City. City acknowledges that its use of the work product is limited to the purposes contemplated by the scope of Services and that Contractor makes no representation of the suitability of the work product for use in or application to circumstances not contemplated by the scope of Services.
The tangible work product, including but not limited to requirements documents, reports, code, or other deliverables the Deliverables) first developed, created, or produced by Contractor and required to be delivered to the City pursuant to this Agreement shall become the property of the City upon the later of: i.) delivery of such Deliverables to the City or, ii.) receipt of payment by Contractor for the Deliverables. Notwithstanding the above, Contractor shall have the right to utilize such Deliverables, or components thereof, to the extent such Deliverables or components do not contain the proprietary information of the City (including but not limited to personal information of the City or its customers), including the right to use, duplicate or disclose the Deliverables in whole or in part, in any manner and for any purpose whatsoever, and to permit others to do so. All knowledge, ideas, concepts, theories, techniques, code, systems, processes, and other proprietary information and material owned by Contractor prior to its performance hereunder (collectively Pre-Existing IP) shall remain the property of Contractor, whether or not such Pre-existing IP was incorporated in, adapted for use in, or used to produce any Deliverables furnished under this Agreement, unless otherwise specified in an individual Task Order.
In addition, and not in limitation of the foregoing, the City acknowledges and agrees that Contractor retains and may use the product of its consulting effort expended on behalf of the City for its general reference and enrichment of its consulting capabilities, and any improvements or enhancements to Contractor’s Pre-Existing IP that Contractor develops, discovers, or that may otherwise result from Contractor’s performance hereunder, including but not limited to ideas, concepts, theories and techniques with respect to how to perform the services hereunder.
Exhibit B - Proposal06/11/2024 C7 63 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM COVER LETTER | PAGE 4
information.
POWER recommends including the following standard NDA language at the end of this section.
Contractor shall have no obligation to preserve the confidentiality of and shall have no obligation to refrain from the use of any Confidential Information which (a) was previously known to Contractor free of any obligation to keep it confidential; (b) is or becomes publicly available by other than unauthorized disclosures; (c) is independently developed by Contractor; or (c) is received by Contractor from a third party not subject to any confidentiality obligations.
reimburse a client for, litigation costs if and when it has been determined that POWER was negligent – however, insurance will not cover litigation costs prior to this determination. Additionally, POWER is recommending additional contract sections and are included at the end of this document. Some of the language here would contradict our requested language for the new sections. POWER recommends revising this section as follows:
19.0 DUTY OF INDEMNIFICATION
19.1 To the fullest extent permitted by law, Contractor shall (1) immediately defend and (2) indemnify City, and its directors, officers, and employees from and against all liabilities regardless of nature or type that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of Contractor, or its employees, agents, or subcontractors. Liabilities subject to the duties to defend and indemnify include, without limitation, all claims, losses, damages, penalties, fines, and judgments; associated investigation and administrative expenses; defense costs, including but not limited to reasonable attorneys’ fees; court costs; and costs of alternative dispute resolution (“Duty of Indemnification”). Contractor’s obligations to both defend and indemnify apply unless it is finally adjudicated that the liability or liabilities, in whole or in part, do not arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of Contractor or its employees, agents, or subcontractors. Defense counsel shall be approved by City.
19.2 The review, acceptance or approval of Contractor’s work or work product deliverable by any indemnified party shall not affect, relieve, or reduce Contractor’s indemnification or defense obligations. This Section survives completion of the services or the termination of this contract. The provisions of this Section are not limited by and do not affect the provisions of this contract relating to insurance.
19.3 Contractor’s costs of defense shall not exceed Contractor’s proportionate percentage of fault as adjudicated by a court of law, as required by California Civil Code section 2782.8.
defined and requests eliminating “minimum” and “no less than” language.
The coverage limits for Commercial General Liability in this section exceed what POWER carries for that specific policy, however, POWER can meet these limits with our Umbrella Liability coverage.
POWER also recommends the Professional Liability requirement to clarify that POWER’s Professional Liability policy is written on a “per claim”, not “per occurrence” basis.
POWER seeks to keep insurance limits proportional to the risk exposure of the parties. POWER recommends striking the paragraph below item (4. Professional Liability).
Exhibit B - Proposal06/11/2024 C7 64 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM COVER LETTER | PAGE 5 POWER recommends revising these sections as follows:
EXHIBIT C
INSURANCE REQUIREMENTS
Contractor shall procure and maintain for the duration of the contract, insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder by the Contractor, his agents, representatives, employees, or subcontractors. Nothing in these provisions shall limit Contractor’s Duty of Indemnification.
MINIMUM SCOPE AND LIMIT OF INSURANCE
Coverage shall be at least as broad as:
1. Commercial General Liability (“CGL”): Insurance Services Office Form CG 00 01 covering CGL on an occurrence” basis, including products, completed operations, property damage, bodily injury, and personal & advertising injury with limits no less than of $2,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this Project/location or the general aggregate limit shall be twice the required occurrence limit. The limits required for Commercial General Liability may be satisfied by a combination of primary and excess (umbrella) coverage layers.
2. Automobile Liability: Insurance Services Office Form Number CA 0001 covering Code 1 (any auto), with limits no less than of $2,000,000 per accident for bodily injury and property damage.
3. Workers’ Compensation insurance as required by the State of California, with Statutory Limits, and Employers’ Liability insurance with a limit of no less than $1,000,000 per accident for bodily injury or disease.
Contractor shall also provide the additional coverages checked below and at least as broad as:
4. Professional Liability, with limits no less than of $1,000,000 per occurrence or claim, and $2,000,000 policy aggregate.
If the Contractor maintains higher limits than the minimums shown above, City requires and shall be entitled to coverage for the higher limits maintained by the Contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to City.
POWER shall be responsible for all self-insured retentions and deductibles associated with our policies. For confidentiality reasons, POWER seeks to avoid providing information about our insurance policies, as they contain confidential and proprietary financial and business information.
POWER requests revising this section as follows:
Deductibles and Self-Insured Retentions
Contractor shall be responsible for any and all self-insured retentions or deductibles that may be associated with any of the policies required herein. Any deductibles or self-insured retentions must be declared to and approved by City.
At the option of City, either: the Contractor shall cause the insurer shall reduce or eliminate such deductibles or self- insured retentions as respects City, its officers, officials, employees, and volunteers; or the Contractor shall provide a financial guarantee satisfactory to City guaranteeing payment of losses and related investigations, claim administration, and defense expenses.
Exhibit B - Proposal06/11/2024 C7 65 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM COVER LETTER | PAGE 6
insurance policies. For confidentiality reasons, POWER seeks to avoid providing information about our insurance policies, as they contain confidential and proprietary financial and business information.
POWER requests revising this section as follows:
Verification of Coverage
Contractor shall furnish City with original certificates and amendatory endorsements, or copies of the applicable insurance language, effecting coverage required by this contract. All certificates and endorsements are to be received and approved by City before work commences. However, failure to obtain the required documents prior to the work beginning shall not waive the Contractor’s obligation to provide them. City reserves the right to require complete, certified copies of all required insurance policies, including endorsements, required by these specifications, at any time.
Missing Sections
Limitation of Liability and Waiver of Consequential Damages – This Contract is missing an overall limit on liability and a clear waiver of consequential damages.
POWER recommends adding the following language as an added Section:
Notwithstanding any other provision of this Contract to the contrary, the liability of either Party and to all entities having contractual relations with either Party in connection with this Agreement, for any claim whatsoever related to this Contract, including any cause of action in contract, tort or strict liability, and including any obligations to indemnifythe other party as set forth in this Contract, shall not exceed the value of the applicable statement of work under which the liability arises.
Neither City nor Contractor nor either Party’s suppliers, agents, officers, and directors shall have any liability regardless of the theory of recovery, including breach of contract or negligence, to the other Party or any other person or entity for any indirect, incidental, special, or consequential damages, cost or expense whatsoever, including but not limited to loss of revenue or profit, whether actual or anticipated, loss of use, failure to realize anticipated savings, loss of or damage to data or other commercial or economic loss. This waiver of consequential damages is made regardless that (i) either Party has been advised of the possibility of such damages and (ii) that such damages may be foreseeable.
Dispute Resolution – POWER prefers to specify a process of executive negotiation, mediation and then litigation.
This approach can save both parties significant time and money.
POWER recommends adding the following language as an added Section:
The Parties shall attempt in good faith to resolve any dispute arising out of or relating to this Contract, or any breach hereof or any Services performed hereunder, promptly by negotiation between executives who have authority to settle the controversy. Any Party may give the other Party written notice of any dispute not resolved during the normal course of business. Within thirty (30) days after delivery of the initial notice, the executives of both Parties shall meet at a mutually acceptable time and place and use good faith efforts to resolve the dispute. If the dispute is not then resolved, either Party may give the other written notice that these executive negotiations are concluded.
Negotiations pursuant to this Section shall be confidential and shall be treated as compromise and settlement negotiations for purposes of law and rules of evidence. Time requirements herein may be modified upon mutual written consent of the Parties.
Exhibit B - Proposal06/11/2024 C7 66 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM COVER LETTER | PAGE 7 In the event that the Parties are unable to settle the dispute through direct negotiations as set forth above, all remaining controversies or claims shall then be submitted to mediation within ten (10) days from written notice of concluded negotiations and following the Commercial Mediation Rules published by the American Arbitration Association. Unless the Parties agree otherwise, mediation shall be held within the County of San Diego, California.
This agreement to mediate and any other agreement or consent to mediate entered into in accordance with this Contract shall be specifically enforceable under the prevailing law of any court having jurisdiction.
Notice of the demand for mediation shall be filed in writing with the other Party to this Contract. The demand for mediation shall be made within a reasonable time after the claim, dispute or other matter in question has arisen, and in no event shall it be made after the date when institution of legal or equitable proceedings based on such claim, dispute or other matter in question would be barred by the applicable statute of limitations. The Parties shall share equally the costs and fees of the mediator. Each Party shall pay its own costs and attorneys’ fees incurred in mediation or any subsequent litigation.
Exhibit B - Proposal06/11/2024 C7 67 of 391
Table of Contents
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM TABLE OF CONTENTS | PAGE 8 SECTION 1 – EXECUTIVE SUMMARY .............................................................................................................. 12 Figure 1 - Velosimo Connect Platform ........................................................................................................................14 SECTION 2 – COMPANY BACKGROUND.......................................................................................................... 15
2.1 – POWER Engineer’s Background and History.............................................................................................................. 15
2.2 – History of Services ...................................................................................................................................................... 15
2.3 – Location of Headquarters, Technical Support, and Field Offices ............................................................................. 15 Figure 2 - Map of POWER's Offices .............................................................................................................................16
2.4 – Office Location ............................................................................................................................................................ 16
2.5 – POWER’s Annual Revenue and Profit ......................................................................................................................... 16 Table 1: POWER's Annual Revenue and Profit for the Last Three Fiscal Years ........................................................16 SECTION 3 – COMPANY QUALIFICATIONS ..................................................................................................... 17
3.1 – Familiarity with Asset Management, Land Management Systems, and Associated Business Processes ............ 17 Figure 3 - Asset Management Maturity Model ...........................................................................................................20
3.2 – Existing Client Base ..................................................................................................................................................... 21 Table 2: POWER’s Cityworks Customers ....................................................................................................................21 SECTION 4 – REFERENCES ............................................................................................................................. 23 SECTION 5 – PROPOSED SOLUTION ............................................................................................................... 28
5.1 – Solution Overview ........................................................................................................................................................ 28 Figure 4 - Velosimo Integration Platform ....................................................................................................................29
5.2 – Description of Each Module ........................................................................................................................................ 30 Figure 5 - Cityworks AMS Infographic .........................................................................................................................30 Figure 6 - Respond—Dashboard home page ...............................................................................................................31 Figure 7 - Work Order Dashboard ................................................................................................................................33 Figure 8 - Respond—Work order tasks ........................................................................................................................34 Figure 9 - iOS app—Inbox and accessible apps ..........................................................................................................36 Figure 10 - Android app—Menu ...................................................................................................................................36 Figure 11 - Public Access—Home page example .......................................................................................................38 Figure 12 - PLL—Workflow tasks .................................................................................................................................39 Figure 13 - Workflow graph ..........................................................................................................................................39 Figure 14 - Respond—Inspection, edit task example ..................................................................................................40 Exhibit B - Proposal06/11/2024 C7 68 of 391
Table of Contents
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM TABLE OF CONTENTS | PAGE 9 Figure 15 - Respond—Fees panel ................................................................................................................................41 Figure 16 - Respond—Payment panel .........................................................................................................................42 Figure 17 - Respond—Attachment examples ..............................................................................................................42 Figure 18 - Mobile apps for iOS ...................................................................................................................................43 Figure 19 - Mobile apps for Android ............................................................................................................................43 Figure 20 - Respond—Map, Work Order ......................................................................................................................45 Figure 21 - Respond—Map, PLL Case .........................................................................................................................45 Figure 22 - Respond—ELM entries from the cost summary page .............................................................................47 Figure 23 - Respond—Basic search entry ....................................................................................................................48 Figure 24 - Respond—Advanced search query editor .................................................................................................48
5.3 – WAMS and LMS Requirements .................................................................................................................................. 49 Table 3 - WAMS Requirements not Addressed in Attachment 2 ...............................................................................49
5.4 – Additional Functionality or Recommended Modules/Services ................................................................................ 50 Figure 25 - Workload—Activity assignments ..............................................................................................................50 Figure 26 - Storeroom—Dashboard .............................................................................................................................51 Figure 27 - Pavement Management—Export ..............................................................................................................53 Figure 28 - Pavement Management—Import ..............................................................................................................53 Figure 29 - OpX—Projects, summary example ............................................................................................................54 Figure 30 - OpX--Contracts...........................................................................................................................................55 Figure 31 - OpX—Performance Budgeting ..................................................................................................................55 Figure 32 - Operational Insights—Asset strategy .......................................................................................................56 Figure 33 - Operational Insights—Asset curves ..........................................................................................................57 Figure 34 - Cityworks Analytics with Esri’s ArcGIS Insights .......................................................................................57
5.5 – City Technology Standards ......................................................................................................................................... 58
5.6 – Conversion Methodology and Approach .................................................................................................................... 59
5.7 – Recommended Method for Integration ...................................................................................................................... 59 Figure 35 - Velosimo Local Government Enterprise IT Architecture .........................................................................60 Figure 36 - Velosimo Connect - Connectors and Endpoints ......................................................................................61 Table 4 - City of Vista Integrations ..............................................................................................................................61 SECTION 6 – IMPLEMENTATION APPROACH ................................................................................................. 64
6.1 – Implementation and Project Management Methodology and Approach ................................................................. 64 Exhibit B - Proposal06/11/2024 C7 69 of 391
Table of Contents
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM TABLE OF CONTENTS | PAGE 10
6.2 – Project Organization Chart ......................................................................................................................................... 66 Figure 37 - Project Organization Chart ........................................................................................................................66
6.3 – Work Plan ..................................................................................................................................................................... 69
6.4 – Roles and Responsibilities of the City staff During Implementation ........................................................................ 73 Table 5 - Activities and Responsibilities .....................................................................................................................73
6.5 – Conversion Methodology for Implementation of Proposed Solution ....................................................................... 74
6.6 – Training Methodology ................................................................................................................................................. 75
6.7 – Impact of Any Alternative Service Delivery Models ................................................................................................... 76
6.8 – Integrations with Third-Party Applications ................................................................................................................ 76 SECTION 7 – OTHER REQUIREMENTS ............................................................................................................ 77
7.1 – Ongoing Maintenance, Release/Upgrade, and Support Services ............................................................................. 77 Table 6 - Priority Matrix ................................................................................................................................................78 Table 7 - Priority Definitions ........................................................................................................................................78 Table 8 - Level of Effort for Resolution .......................................................................................................................78
7.2 – Solution User Groups and User Conferences ............................................................................................................ 79
7.3 – Hardware and Database Specifications ..................................................................................................................... 80 Table 9 - Cityworks 15.8 System Specifications ........................................................................................................80
7.4 – Frequency of Application Patches and Releases ...................................................................................................... 81 Table 10 - Cityworks Releases the Past Two Years ...................................................................................................82 SECTION 8 – PRICING .................................................................................................................................... 83 WAMS Application Module Pricing ...................................................................................................................................... 85 WAMS Implementation Services ......................................................................................................................................... 86 WAMS Integrations - Interfaces ........................................................................................................................................... 87 Data Conversions .................................................................................................................................................................. 88 Third party products ............................................................................................................................................................. 89 Optional Offerings ................................................................................................................................................................. 90 Travel Costs .......................................................................................................................................................................... 91 Professional Services Rate Sheet ........................................................................................................................................ 92 SECTION 9 – SOFTWARE LICENSING AND MAINTENANCE AGREEMENTS ...................................................... 93 Standard Software Licensing and Maintenance Agreements ............................................................................................ 93 Exhibit B - Proposal06/11/2024 C7 70 of 391
Table of Contents
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM TABLE OF CONTENTS | PAGE 11 Attachments
ATTACHMENT 1 - APPENDIX B: LMS REQUIREMENTS MATRIX
ATTACHMENT 2 - APPENDIX C: WAMS REQUIREMENTS MATRIX
ATTACHMENT 3 – CITYWORKS AMS
ATTACHMENT 4 – CITYWORKS PLL
ATTACHMENT 5 – TRIMBLE + CITYWORKS
ATTACHMENT 6 – CITYWORKS RELEASE HISTORY
ATTACHMENT 7 – CITYWORKS’ QUALIFICATIONS AND MODIFICATIONS ATTACHMENT 8 – VELOSIMO PRODUCT INFORMATION AND DETAILS ATTACHMENT 9 – VELOSIMO MASTER SUBSCRIPTION AGREEMENT
Exhibit B - Proposal06/11/2024 C7 71 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 1 - EXECUTIVE SUMMARY | PAGE 12 POWER wants to help the City of Vista build on the
foundation of their current environment by providing the experience, expertise, and qualifications needed to implement a fully integrated Cityworks AMS and PLL software platform.
Section 1 – Executive Summary
THE POWER
ADVANTAGE
INTEGRATIONSTRATEGY3
2 HISTORY + RELATIONSHIP
1 IMPROVE AND EXPAND
CITYWORKS AMS AND PLL
Exhibit B - Proposal06/11/2024 C7 72 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 1 - EXECUTIVE SUMMARY | PAGE 13 Our ongoing relationship as the City’s original Cityworks implementation partner allows POWER to have a clear understanding of the needs, pain-points and objectives of the City of Vista.
POWER has developed a team tailored to meet the
City’s work and asset management project goals.
These team members have been chosen because
of their familiarity with the City of Vista and with
similar projects.
1 IMPROVE ANDEXPANDCITYWORKSAMSANDPLL
YOU NEED:
An efficient, minimally disruptive, and cost-effective implementation by improving and expanding a currently deployed system A WAMS and LMS system that will meet and/or exceed the current and future goals and needs of the City.
Dynamic, GIS-Centric platform and integrations that will adjust and grow with the City WE PROVIDE:
A tested and proven Cityworks improvement, expansion, and integration process Cityworks implementation best-practices and experience gained from over 180+ Cityworks implementations.
Personalized, long-term strategy and approach
YOU GAIN:
Eliminating potential sunk cost while reducing project time and costs Continued relationship with a long-term partner dedicated to the success of the City A WAMS and LMS system that provides both a quick ROI as well as long-term endurance and flexibility 2 HISTORY + RELATIONSHIP
YOU NEED:
A Cityworks Platinum partner that has intimate knowledge of the City’s current Cityworks environment and the experience of a successful approach to improving, expanding, and developing Cityworks as part of the City’s WAMS and LMS program
WE PROVIDE:
A clear understanding of the current state and future goals for the City’s Work, Land and Asset Management Program
Former longtime Cityworks employees and subject matter experts (SMEs) who have joined both the AMS and the PLL implementation teams Dedicated PLL and Portal teams that are familiar with the City’s current environment and needs
YOU GAIN:
An expeditious initiation and execution of the project offering significant time and cost savings
Comprehensive understanding of how to leverage the latest Cityworks features, functionalities, and tools
Seamless client engagement, optimal workflow functionality, and robust integration with the AMS software
Exhibit B - Proposal06/11/2024 C7 73 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 1 - EXECUTIVE SUMMARY | PAGE 14 YOU NEED:
Proven Integration Strategy and
Methodology Built to Last
WE PROVIDE:
Partnership with a leading Cityworks
integrations partner
Secure, long-term integration
success through a PaaS approach
Integrations team exclusively
dedicated to delivering a dynamic
integrations strategy and
infrastructure
YOU GAIN:
Secure, scalable and easy to
leverage integration platform
Integration service purpose-built for
local governments
Peace of mind through future
upgrades and other uses within the
City’s environment
Figure 1 - Velosimo Connect Platform
The Velosimo Connect Platform includes pre-built No-Code connectors for standard GovTech SaaS endpoints and an
integrated Low-Code application development environment for composing cloud-native custom applications.
3 INTEGRATION STRATEGY
Exhibit B - Proposal06/11/2024 C7 74 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 2 – COMPANY BACKGROUND | PAGE 15
2.1 – POWER ENGINEER’S BACKGROUND AND HISTORY
A brief description of the Proposer’s company background and organizational history Founded in 1976, POWER is an employee-owned company with more than 3,500 employees in 50 offices throughout the United States and worldwide. POWER began as a provider of power delivery infrastructure development and design.
They have since grown into a leading consulting and engineering firm with a top five ranking by Engineering News Record. They have continued to expand into new markets, add new services, and maintain a role as atrusted solution provider across North America.
POWER Engineers specializes in integrated solutions for clients in the government, water, wastewater, power delivery, power generation, food & beverage, renewables and storage, campus energy, and oil and gas industries. We diversify our services to strengthen our core competencies in complex, multidiscipline work.
POWER's Advanced Utility Solutions division specializes in innovative geospatial, grid modernization, and asset and land management solutions for the utility and local government sectors. Advanced technologies are at the forefront of our discussions. Our broad experience with complex systems, automation control, and communication networks and systems allow us to apply your standards or develop novel approaches to integrate new technologies into existing systems.
Outlined below is the specific company information that was requested in the RFP.
2.2 – HISTORY OF SERVICES
A statement of how long the Proposer has been performing the services required by this RFP POWER’s deep knowledge of information technology and asset management for municipal utilities has been honed over the 27 years that we have been deploying Cityworks solutions for energy, water, wastewater, and local government utilities.
As the first Cityworks partner, POWER has achieved Cityworks’ highest partnership level, Platinum. Since 1996, we have collaborated with Cityworks and became their first implementation partner. Together we built the data water models for the company’s first software release.
2.3 – LOCATION OF HEADQUARTERS, TECHNICAL SUPPORT, AND FIELD OFFICES Identify the location of headquarters, technical support, and field offices.
Headquarters
POWER Engineers, Incorporated
3940 Glenbrook Drive, Hailey, ID 83333
Phone: (208) 788-3456 | Fax: (208) 788-2082
Technical Support
POWER typically provides proposed post-project technical support. After such support, the City will have access to Trimble's full technical support resources.
Section 2 – Company Background
Exhibit B - Proposal06/11/2024 C7 75 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 2 – COMPANY BACKGROUND | PAGE 16 POWER Engineers' Office Locations
Below is a graphic showing POWER’s office locations.
2.4 – OFFICE LOCATION
Identify the location of the office which would service the City.
POWER’s work and asset management consulting team will work on this project remotely from their prospective local and/or home office locations across the country. Project resources will be available and will coordinate with the City to travel onsite as needed during various project stages.
2.5 – POWER’S ANNUAL REVENUE AND PROFIT
Identify Proposer’s annual company revenues and profit for the last three company fiscal years.
Table 1: POWER's Annual Revenue and Profit for the Last Three Fiscal Years 2022* 2021 2020
Revenue $720,318,000 $580,573,000 $577,004,000
Profit $45,410,000 $34,096,000 $50,169,000
2022 financial audit is not complete; therefore, these numbers are subject to change.
Figure 2 - Map of POWER's Offices
Exhibit B - Proposal06/11/2024 C7 76 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 3 – COMPANY QUALIFICATIONS | PAGE 17
3.1 – FAMILIARITY WITH ASSET MANAGEMENT, LAND MANAGEMENT SYSTEMS, AND
ASSOCIATED BUSINESS PROCESSES
Describe the Proposer’s familiarity with either or both asset management land management systems and associated business processes, including experience with the requirements of the State of California (i.e., CSLB, CERS).
POWER is known for the roll-up-the-sleeves and get-the-job-done approach. The deep knowledge of our staff will not only support developing an implementation roadmap for the City but can validate that it is doable through our project experiences. The POWER Cityworks team provides discovery, implementation, integration, and deployment services across the Cityworks product platform. Every project involves identifying the best business practices for our client and applying the related technologies to meet the objectives efficiently and align them with the product platforms. These experiences on more than 180 unique Cityworks implementations guarantee a high level of expertise focused on our clients’ successful implementation. Our customers span the U.S. and represent many markets, including electric, gas, water, and wastewater utilities and local government public works. We are known for our ability to think outside the box and deliver real solutions with the Cityworks suite. We have also made a name for ourselves by configuring vertical or related assets such as plants and facilities and developing complex, fully integrated solutions.
POWER has achieved Cityworks’ highest partnership level: Platinum. Since 1996, we have worked effectively with Cityworks staffto deliver top-quality solutions to our joint clients. Together we built the data water models for Cityworks first software release. Each year we hold strategic workshops with Cityworks executive management to hear about product directions and to discuss how POWER can best service Cityworks’ growing customer base.
Because of the inherent integration between Cityworks and Esri, POWER is also an Esri Gold Tier Business Partner. We work extensively with Esri professionals’ best practices to encourage clients to follow the Esri platform roadmap for implementations and/or future initiatives.
Our team of professionals takes pride in providing top-notch service. POWER, as a whole, provides a wide range of services to the electric, water, wastewater, environmental, facilities, and local government markets.
Our principal consultants are recognized for theircontributions to award-winning projects and are highly regarded in the industry for their commitment to the success of each project.
Workflow Design and Implementation
POWER consultants are experts in industry-specific asset and land management business processes and best practices for energy and public works organizations. Because of POWER's intimate knowledge and familiarity with the City's current implementation, along with significant experience in implementing Cityworks effectively for similar organizations and departments acrossthe country, our consultants understand that there is no ‘one-fit’ solution for business processes and Cityworks implementations. POWER will pull from our experience with the City, as well asthe many different approaches POWER has developed with other municipalities across the country to find the best fit for the City. This knowledge will help drive productive business process workshops and identify effective techniques to redesign and build upon the operations they intimately understand.
Section 3 – Company Qualifications
Exhibit B - Proposal06/11/2024 C7 77 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 3 – COMPANY QUALIFICATIONS | PAGE 18 A primary goal for the project will be to re-introduce the current Cityworks software suite and incorporate it into the City’s daily work processes to make those processes more efficient. This provides the opportunity for operational redesign.
The initial implementation of the Cityworks AMS and PLL software took place between 2010 and 2015. Since that time a lot has changed, both in the City’s business processes and, in the functionality, available in the Cityworks platform. The Cityworks platform, especially on the land management and permitting side, has evolved and is much more complete and robust than when originally implemented at the City. POWER will work with the City to reimplement the platform to take best advantage of the product line for the City’s specific business processes.
At POWER, our successful implementations come in part from our proven methodology. This methodology is characterized by a “process-driven” discovery and implementation approach that includes:
Alignment of the software’s core functionality with the City’s desired processes and outcomes. We analyze your business processes and goals to ensure the delivered solution provides true business value.
An iterative configuration approach (plan-check-act) allows the City’s project team to monitor the development processes and provide early and ongoing feedback on system configuration and functionality that streamlines the user experience.
Heavy involvement from all levels of end users throughout the implementation process to ensure that their voices are heard, their unique needs are met, and they are well trained on the software.
An adaptive methodology to meet the City’s needs and desired deliverables stated in the RFP Some of the guiding principles of our project methodology include:
Strong emphasis on business process improvement and needs assessment – POWER understands that a successful implementation can only be achieved if the POWER team and users all have acommon understanding of the end-to-end business processes employed by the City and specifically how the new technology will fit into those processes.
Seeing is believing – POWER incorporates many demonstrations and prototypes into the workshops. Allowing users to see the impact theirconfiguration decisions have on the resultant application is crucial to developing a system that will meet the users’ needs.
Iterative deployments – A series of planning and implementation phases that deploy prioritized, ordered components and user groups at a measured pace so that early successes allow the City to see tangible results faster and reduce project risk.
Managing changes– Change Management and Control activities account for the majority of project management efforts and are intended to help ensure a smooth and successful project. POWER employs Change Management professionals and has included Melanie Beck as part of our proposed project team. Activities to be performed include:
x Assuring that the Communications Plan is being followed and all team members are receiving the information they need when they need it
x Monitoring of scope and managing any potential changes that may be required for a successful outcome x Monitoring the schedule and working with the project teams to anticipate any delays so they can be addressed early
x Monitoring project risks and updating the Risk Management Plan x Monitoring costs and milestone accomplishments
x Providing status reporting and invoicing
Exhibit B - Proposal06/11/2024 C7 78 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 3 – COMPANY QUALIFICATIONS | PAGE 19 To manage the implementation and new processes, wetypically identify and interview all stakeholders or groups with business requirements that must be met. We then analyze the requirements and identify process changes involving new users. This information is presented in the implementation plan, including recommendations for workflows, configuration, training, deployment, and support.
Emphasis on asset management best practices – POWER has IAM-certified asset management professionals who will use that expertise to design and configure a Cityworks solution that provides the Utility with a sound asset management and maintenance management foundation.
This methodology allows you to gain:
An implementationstrategy that focuses on discovering your users’ needs and identifies ‘quick-win’ priorities during planning – Results in a quickerreturn on your software investment, leverages the experience of existing users, and promotes adoption by new users.
A plan that focuses on understanding your business processes and how Cityworks can be used – Streamlines deployment and helps to establish efficient workflows for all your end users.
Satisfied users become champions for the system, promoting better buy-in among new groups – A strategy that has brought successful enterprise-wide deployment to existing POWER clients.
We have performed over 180 unique implementations of Cityworks. The power of the Cityworks platform is perfectly matched with our extensive experience in planning, designing, developing, and integrating an enterprise-level system for electric, gas, water, and wastewater asset management. We understand how to match the system to the unique needs of an organization while at the same time offering a consistent user interface and definable processes for each group.
Asset Management for Utilities and Local Government
POWER will bring to the project extensive experience in asset modeling for utilities and public works—getting the right data into the system for enterprise use. In planning and implementing asset management software platforms, our Institute of Asset Management (IAM) certified professionals implement best practices to meet industry standards.
From design to analysis, POWER will use life-cycle assessment solutions for configuring the City’s work, land and asset management workflow and business process. We view assets as your currency and leveraging inspections, condition ratings, and risk assessments can help you proactively manage your cost of ownership. Cityworks, combined with integrated spatial data and tools from Esri, provides the backdrop to track, identify and determine the most cost-efficient methods for managing your assets.
Fully implementing and expanding Cityworks AMS and PLL will help discover where the City is as part of the asset management maturity model and help the City develop a plan to progress to the next level.
Exhibit B - Proposal06/11/2024 C7 79 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 3 – COMPANY QUALIFICATIONS | PAGE 20 Figure 3 - Asset Management Maturity Model
LMS and WAMS Software Integration
Neither LMS nor WAMS solutions should operate in isolation. Efficient business practices will only be achieved by having the City’s business systems interface with one another. POWER has abundant experience in implementing bus-based and point-to-point interfaces for local government and utility customers across the nation. Our team is intimately familiar with the tasks required to implement – requirements analysis, design specification, testing, training, deploying, and supporting. These are very time consuming and expensive tasks.
Thankfully there is another option to this custom development – utilization of a platform and integration suite that has been specifically developed for the integrations common to local governments.Velosimo is an Integration Platform-as- a-Service (iPaaS) company that is a Cityworks business partner and who have prebuilt integrations for most of the applications in play at the City. POWER has partnered with Velosimo to bring its industry leading iPaaS solution to the City. The use if this platform has many benefits for the City, including:
Accelerating the project by utilizing prebuild endpoints and connectors Lowering the City’s risk by removing the need to build and maintain custom interfaces Reducing the complexity of the IT architecture
Providing a platform that can be used for integrations beyond the LMS and WAMS solutions Exhibit B - Proposal06/11/2024 C7 80 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 3 – COMPANY QUALIFICATIONS | PAGE 21
3.2 – EXISTING CLIENT BASE
Identify the Proposer’s existing client base including the number of existing clients using the version/release of the software system(s) being proposed. Clearly identify the number of California public agency installations.
The Cityworks software platform is currently being used at more than 750 organizations worldwide. Currently, there are 69 California organizations that are using Cityworks with 10 of these organizations using both the Cityworks AMS and PLL platforms as a single integrated management system.
POWER Engineers performs GIS, Land, Work, and Asset Management projects for some of the largest municipalities and utilities in the county.
Below is a list of some of our more recent Cityworks work, asset, and land management implementation projects. For convenience, we have listed our recent California clients at the top:
Table 2: POWER’s Cityworks Customers
CUSTOMER PROJECT DESCRIPTION
San Diego Gas & Electric,
California
Cityworks Implementation to support the utility’s vegetation management and transmission line maintenance programs.
Alameda County Water
District, California
Cityworks implementation to support the District’s water utility business processes, including integrations to JD Edwards and Cayenta and Cityworks PLL implementation to support well management.
Santa Clara Valley Water
District, California
Cityworks PLL implementation to support the District’s water utility business processes Los Angeles Department of
Water and Power, California
GIS implementation for the LADWP’s Power Division, including Cityworks AMS for some specific workflows.
City of Hesperia, California Cityworks implementation to support water, sewer, storm, streets, traffic, signs City of Long Beach,
California
Integration of Cityworks with the public facing GO Long Beach and SalesForce applications.
Marina Coast Water
District, California
Cityworks implementation for water operations business processes.
City of Watsonville,
California
Cityworks AMS implementation for Water Division
Merced Irrigation District,
California
Cityworks implementation for electric.
Independence Light &
Power, Missouri
Enterprise asset and work management implementation utilizing Cityworks.
City of Naperville, Illinois Enterprise work and asset management using Cityworks for all City assets, including electric, water, sewer, and public works infrastructure
City of Akron, Ohio Enterprise Citywide implementation of Cityworks supporting all work and asset management, including water, sewer, and public works infrastructure. Extended to permitting processes for planning, development and building departments.
Exhibit B - Proposal06/11/2024 C7 81 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 3 – COMPANY QUALIFICATIONS | PAGE 22
CUSTOMER PROJECT DESCRIPTION
City of Lansing, Michigan Enterprise Citywide implementation of Cityworks supports all work and asset management, including sewer and public works infrastructure.
Global Water Resources Cityworks integrations services to design, develop, test and deploy two-way integration to CIS Infinity.
Green Bay Water,
Wisconsin
GIS, Cityworks and trusted-advisor consulting services supporting the City’s water utility work and asset management.
Evansville Water and Sewer
Utility, Indiana
GIS and Cityworks consulting services supporting work and asset management for the Utility’s water and sewer infrastructure.
Centennial Water and
Sanitation District,
Colorado
Enterprise Cityworks implementation supporting the District’s water and sewer work and asset management business processes
Opelika Utilities, Alabama Cityworks integration and implementation consulting services supporting integrations to SCADA and CIS.
Eagle River Water and
Sanitation District,
Colorado
Enterprise Cityworks implementation supporting the District’s water and sewer work and asset management business processes
Chugach Electric
Association, Alaska
Cityworks implementation for asset management and right-of-way permitting management.
Public Lighting Authority of
Detroit, Michigan
Cityworks implementation services supporting work and asset management for the Authority’s street light infrastructure
Brownsville Public Utility
Board, Texas
Strategic asset management consulting services, Cityworks implementation services, Cityworks, GIS and ArcFM upgrade services.
Georgia Power, Georgia Cityworks PLL implementation services to support lake management and permitting.
City of Lexington, North
Carolina
Cityworks implementation with Munis and Cayenta integrations supporting electric and gas work and asset management business processes.
Exhibit B - Proposal06/11/2024 C7 82 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 4 – REFERENCES | PAGE 23 These references represent our implementation and integration services and experience working with other cities and the enterprise-wide use of Cityworks PLL and Online Public Access Portals. POWER has over 180 Cityworks implementations nationwide and would be happy to provide a client list at the request of the City.
Client References LMS WAMS
City of Akron 9 9
White House Utility District 9 9
City of Lansing 9 9
Great Neck Water Pollution Control District 9 9
Fulton County 9 9
Chugach Electric Association 9 9
City of Hesperia 9
Opelika Utilities 9
CITY OF AKRON | LMS AND WAMS
Cityworks Enterprise Implementation for Work and Asset Management Reference: Darren Rozenek, Chief Information Officer | 166 South High Street, Akron Ohio 330) 375-2163 | [email protected]
Number of Agency Employees: 2,100 Agency General Fund Budget: $188M Original Solution Implementation Date: 2015 Implementation Timeline:
Implementation Cost:
2014-2023
2.4M
Brief Project Description
POWER Engineers has been the City of Akron’s exclusive Cityworks implementation partner since 2014. In that time, the POWER and Akron team have developed a comprehensive enterprise solution that supports all aspects of work and asset management. The team has retired multiple disparate systems into a single solution that supports water distribution, watershed, water treatment plants, sewer collections, wastewater treatment plant, public works, sanitation, highway maintenance, street cleaning, parks, building maintenance, zoning, engineering, 311 call center operations, and a permitting solution deployment supporting code enforcement, plans and permits. The solution utilizes the full Cityworks suite of AMS and PLL software. POWER continues this partnership by providing ongoing GIS and Cityworks support and is responsible for all system upgrades and maintenance.
Section 4 – References
Exhibit B - Proposal06/11/2024 C7 83 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 4 – REFERENCES | PAGE 24 WHITE HOUSE UTILITY DISTRICT | LMS AND WAMS
Strategic Consulting, Cityworks Upgrade and CIS Integration Reference: Regina Gaddis, Special Projects Manager | 3303 Highway 31W, White House, Tennessee 615) 672-1012 | [email protected]
Number of Agency Employees: 84 Agency General Fund Budget: Unknown Original Solution Implementation Date: 2013 Implementation Timeline Implementation Cost:
2013-2023
500K
Brief Project Description
The White House Utility District (WHUD) set a goal of creating a true GIS-centric environment for the district’s operations. WHUD wanted all their systems and business practices to center around GIS and engaged with POWER, an Esri and Cityworks partner, to help accomplish their goal.
In the role of trusted advisor, POWER's collaborative approach paired with the support and efforts of Esri resulted in a truly integrated Cityworks system for best practices in asset management.
The involvement with all levels of the organization, from the General Manager to field crews, made the deployment a success. A complete evaluation of processes and business practices as well as a re-engineering plan blended industry standard best practices for GIS and asset management with the district's core business methodology. The deployment involved two-way integration between Cityworks and WHUD’s customer information system, Northstar, as well as deploying Cityworks across the entire organization to support the water distribution, treatment, wastewater collections, and Engineering business processes. Since the initial deployment, POWER has supported WHUD by performing the necessary configuration and system updates to version 15.8.3 to ensure an optimal end-user experience.
CITY OF LANSING | LMS AND WAMS
Cityworks AMS/PLL Implementation
Reference: Christopher Munby, Chief Information Officer | 201 N Grand Ave, Lansing, Michigan 517) 483-4242 | [email protected]
Number of Agency Employees: ~3,000 Agency General Fund Budget: $155.5M Original Solution Implementation Date: 2017 Implementation Timeline:
Implementation Cost:
2014-2023
842K
Brief Project Description
The City of Lansing desired to replace multiple systems with a cohesive asset management system that addresses the Public Service Department’s functions. POWER provided the expertise in using Cityworks to improve business processes across multiple services areas. POWER’s implementation and integration experience enabled the city to achieve a viable and cost-effective in-house solution. The project involved a multi-phased Cityworks AMS and PLL implementation to many city departments. In March 2015, phase one deployed Cityworks for Operations and Maintenance staff in the Streets, Surface, and Sewer Divisions, and the Wastewater Treatment Plant operations.
Additional departments from Engineering, Forestry, Parks, Facilities, Trash/Recycling and Permitting were brought online in November 2015 during Phase 2, and the City’s permitting departments were deployed during 2017. POWER continues to provide ongoing GIS and Cityworks support.
Exhibit B - Proposal06/11/2024 C7 84 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 4 – REFERENCES | PAGE 25 FULTON COUNTY | LMS AND WAMS
Cityworks Implementation
Reference: Brandon Faye, System Manager | 141 Pryor Street SW, Suite 6001, Atlanta, Georgia 404) 612-3624 | [email protected]
Number of Agency Employees: 3,060 Agency General Fund Budget: $850M Original Solution Implementation Date: AMS 2009
PLL 2022
Implementation Timeline:
Implementation Cost:
2009 - 2023
600K
Brief Project Description
Fulton County’s Water and Sewer Services Division had a disparate CMMS system comprised of various standalone software applications that were not shared throughout the County. The County’s goal was to provide water services at the lowest possible lifecycle cost as well as improve system reliability and maintain regulatory compliance. A solution that could help support this goal would be to implement a utility-wide CMMS with inventory management. After considering options that would suit their goals and business needs, the County worked with POWER to implement a single enterprise solution that could manage all their workflows and make asset information available across the County. POWER implemented Cityworks AMS for all water and sewer operations in 2009 and have supported the County with their upgrades and rollouts to new user groups ever since. In 2022, POWER implemented Cityworks PLL for water connection permits, development permits, and construction inspections.
GREAT NECK WATER POLLUTION CONTROL DISTRICT | LMS AND WAMS Cityworks Implementation and Support
Reference: Chris Murphy, Superintendent | 236 East Shore Road, Great Neck, New York 516) 482-0238 | [email protected]
Number of Agency Employees: 25 Agency General Fund Budget: $12M Original Solution Implementation Date: 2020 Implementation Timeline:
Implementation Cost:
2020-2023
270k
Brief Project Description
Great Neck Water Pollution Control District (GNWPCD) is a wastewater utility on Long Island, NY. They serve a population of about 25,000 and have 72 miles of sanitary sewers, 10 pump stations, and one treatment plant. They began using Cityworks in 2012 and have been a long-time client of POWER. The District keeps a lean staff and relies on POWER consultants for specialty services such as IT, GIS, and Cityworks. Over the years, POWER has assisted them with the maintenance of their GIS data, implementation of GraniteNet software, implementation of Trimble GPS units, migration of their GIS and Cityworks environments to the cloud, implementation of a business intelligence solution, and much more.
In 2020, POWER assisted them with the implementation of Cityworks PLL to better manage their permitting workflows related to new connections and disconnections. The District staff had been attempting to manage all the permits using Cityworks AMS and paper applications but found it increasingly difficult. Now with PLL, the process is fully digital with applicants able to submit their permit applications and pay their fees online.
In 2022, POWER migrated their Cityworks environment to Cityworks Online (CWOL). They are now running the latest versions of Cityworks AMS and PLL.
Exhibit B - Proposal06/11/2024 C7 85 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 4 – REFERENCES | PAGE 26 CHUGACH ELECTRIC ASSOCIATION | LMS AND WAMS
Cityworks Implementation
Reference: Karen Keesecker, Land Services Manager| 5601 Electron Drive, Anchorage, Alaska 907) 762-4726 | [email protected]
Number of Agency Employees: 460 Agency General Fund Budget: $350M Original Solution Implementation Date: AMS in 2010
PLL in 2022
Implementation Timeline:
Implementation Cost:
2010 - 2023
1M
Brief Project Description
Chugach Electric services more than 90,000 members at over 113,000 metered locations. With a mission focused on providing safe, reliable, and affordable electricity to its members, Chugach Electric is modernizing its operations and engineering systems. Chugach Electric’s homegrown application for tracking engineering workflows could no longer handle the complexity and scale of the work required, especially when dealing with land permitting and right-of-way documentation. Chugach Electric also works with multiple entities to access land and parcel data. Research was often slow and cumbersome with such a large service area. This led to project delays which was a significant challenge considering the short building season to install infrastructure with Alaska’s harsh winter weather each year.
Therefore, to enhance operational efficiency and improve access to information across the utility, Chugach Electric selected Trimble’s land services application Cityworks PLL solution. Chugach Electric engaged POWER Engineers to define the workflows and asset management system requirements as well as develop interfaces with numerous other systems meeting the utility’s demanding schedule constraints.
The option of an off-the-shelf product alleviated the need to maintain their homegrown application. Thanks to their extensive GIS data, Chugach Electric was able to leverage Esri GIS features into Cityworks PLL. Choosing a GIS-centric management platform eliminated the need to duplicate assets and allowed Chugach Electric to share GIS and land data across their organization—improving efficiency in asset management, service orders, dispatch, maintenance, line construction, and distribution engineering.
Chugach Electric also integrated their document management system, LaserFiche, into the GIS. Utilizing location to manage this information streamlined communication between engineers and land services. Users now have access to data, information, and documents all associated geographically. The integration of Cityworks tracks the process of document organization, engineering work, and land permissions. Chugach Electric now utilizes automation to reduce workflow hang-ups that were previously caused by siloed information.
Overall, the Cityworks PLL implementation helped Chugach Electric share information easier resulting in improved decision-making, reduced costs, and increased effectiveness of its operations. Currently, the Cityworks environment is at version 15.7.
Exhibit B - Proposal06/11/2024 C7 86 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 4 – REFERENCES | PAGE 27 CITY OF HESPERIA | WAMS
Cityworks Implementation and Upgrade
Reference: Eric Greene, GIS Manager | 9700 Seventh Avenue, Hesperia, CA 760) 947-1440 | [email protected]
Number of Agency Employees: 170 Agency General Fund Budget: $44M Original Solution Implementation Date: 2008 Implementation Timeline:
Implementation Cost:
2008-2023
225K
Brief Project Description
Beginning in 2007, Hesperia partnered with POWER to gather requirements, modify the data model, and implement the Cityworks asset management system for the Department of Public Works. POWER migrated the existing assets to the ArcGIS geodatabase representing water distribution, sewer collection, storm sewer, signs, traffic, and street features to deliver a complete Cityworks solution for managing the City’s up-to-date assets. This included existing Hansen V7 work orders, service requests, inspections and assets that were migrated into Cityworks, approximately one million records, to retain the use of legacy asset data. As a result of their effort, the City of Hesperia received the Cityworks 2014 Exemplary User Award recognizing their innovative efforts and intelligent applications of Cityworks.
OPELIKA UTILITIES | WAMS
Cityworks Implementation and Strategic Consulting
Reference: Matt McDougald, General Manager | 4055 Water Street, Opelika, Alabama 334) 705-5500 | [email protected]
Number of Agency Employees: 50 Agency General Fund Budget: Unknown Original Solution Implementation Date: 2012 Implementation Timeline:
Implementation Cost:
2012-2023
757K
Brief Project Description
For over ten years, Opelika Utilities and POWER, as trusted advisor, have successfully participated in multiple efforts to enhance and support the Cityworks implementation for work and asset management. In 2020, POWER implemented the Cityworks/Microsoft Dynamics for material inventory management. The materials consumed on Cityworks work orders and updated quantities were passed to Dynamics, which served asthe master repository and record of material inventory for the Utility. Also in 2020, work order templates were configured to support Opelika’s meter replacement project lead by Core & Main. POWER and Core & Main collaborated on template requirements and POWER provided configuration, testing, training and application support throughout the meter box and meter replacement effort. In 2022, Opelika requested POWER to provide server hosting and management services for their GIS and Cityworks architecture.
POWER analyzed Opelika’s current environment and presented recommendations on resolution of vulnerabilities, environment design and configuration. Most recently, POWER is providing technical, development and consulting services to Opelika in support of their Cityworks/Univerus CIS integration. This two-way integration will allow end-users and customer service representatives to work more collaboratively and without workflow redundancy. It will also provide greater visibility to data and information for executives and management.
Exhibit B - Proposal06/11/2024 C7 87 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 28
5.1 – SOLUTION OVERVIEW
Provide a brief solution overview identifying origin of system(s), release history, the specific solution release(s) being proposed, and number of operational installations for the proposed software solution(s).
After careful consideration of the requirements listed in the RFP, along with our previous experience with the City, POWER proposes expanding the City’s current Cityworks deployment by utilizing the Cityworks cloud-based hosting service, Cityworks Online (CWOL), using Cityworks AMS as the Work and Asset Management (WAMS) system and Cityworks PLL asthe Land Management System (LMS) in order to meet and/or exceed the expectations and goals listed by the City of Visa. The latest stable version of the software (currently 15.8) at the time of project start will be deployed.
Origin
Founded in 1986, Cityworks began as Azteca Systems, a consulting firm that provided cartographic mapping support to federal agencies. Cityworks earned a reputation for GIS-centric solutions, and public works agencies began approaching them for help with their asset management strategy.
In 1996, the Cityworks asset management solution was born. Cityworks is the original and leading GIS-centric public asset management system that leverages the power of Esri® ArcGIS®. Cityworks and ArcGIS together help organizations empower GIS to work smarter and use location intelligence to improve infrastructure management and decision-making. The GIS-centric platform grew steadilyas abest practice. By 2008, Cityworks had become a leading solution for public asset management. In 2010, the company expanded its solutions offerings with the development of Cityworks PLL, the GIS-centric platform for permits, licensing, and land. The next decade saw Cityworks transform organically from a desktop application to a server-based platform of multiple applications designed around a common services platform architecture. In 2015, Cityworks was released as a web GIS-centric platform designed with a variety of AMS and PLL apps, specialized ancillary apps, and a framework capable of efficiently integrating with other systems.
In October 2019, Cityworks was acquired by Trimble, Inc. (NASDAQ: TRMB), further solidifying Cityworks’ position asthe market leader in GIS-centric public asset management.
Number of Systems Deployed
Being used at over 750 organizations worldwide, Cityworks is scalable, easy-to-use, and based on open technology.
Built exclusively on Esri’s innovative ArcGIS technology, Cityworks helps organizations trackhistorical work, understand associated costs, establish and streamline workflows, schedule preventative maintenance, and create data visualizations. POWER Engineers has been involved in just over 180 Cityworks Implementations.
Module Summary
Cityworks AMS (Asset Management Solution) is designed to help manage physical infrastructure assets and land- based assets, as well as their associated data, work activities, and business processes.
Cityworks PLL (Permits, Licensing & Land) allows organizations to track permits, planning and development, engineering processes, business and regulatory processes, and code enforcement cases from inception to completion.
PLL uses the same database and user interface as Cityworks AMS, allowing security roles to be set up across both systems. Cityworks PLL and AMS are fully integrated, allowing GIS asset data, service requests, work orders, and inspections to be viewed in the same environment as GIS parcel data, permits, and licenses.
Section 5 – Proposed Solution
Exhibit B - Proposal06/11/2024 C7 88 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 29 AMS and PLL each have functions designed to access the other’s functionality if both applications are licensed and configured to the user. From a PLL case, users can create linked activities including related work orders and related service requests. PLL tasks can also be used to trigger AMS work orders. From an AMS work order, users can easily create and access permits.
Cityworks is designed with applications that provide end users with optimized office or mobile experiences for their specific tasks:
Respond enables mobile service requests, work orders,
inspections, and PLL case management on an interface
optimized for desktop, tablets and other mobile devices. It is designed to support screen readers.
Mobile apps for iOS and Android are available for task-based usage when completing service requests, work orders,
inspections, and PLL cases. While Respond requires aconstant network connection, the mobile apps can be used when a network connection is not available.
Office for AMS enables full asset management functionality and is designed for a desktop environment.
Tablet for AMS enables full asset management functionality on mobile laptops and tablets.
Other specialized apps have been developed including Admin, Equipment Check Out, Operational Insights, OpX, Pavement Management, Public Access, Storeroom, Style, Web Map Manager, and Workload.
Cityworks can be set up on-premises or as a managed deployment of Software as a Service (SaaS) with Cityworks Online (CWOL) hosted in a cloud environment. Cityworks utilizes cloud computing to access resources on the Cityworks platform, either on-premises or from Cityworks Online coupled with ArcGIS Online.
Within the cloud, Cityworks generates data requests for the various Cityworks apps including Cityworks web forms and the Esri web map. Cityworks initiates data requests to feature services for resources available on ArcGIS Server (or ArcGIS Online if using CWOL). A Representational State Transfer (REST) service is used to return a snapshot of the relevant GIS data to the Esri web map used by the Cityworks apps.
In addition to Cityworks apps, JavaScript Object Notation (JSON) web services APIs have been developed to allow integration with third-party applications to satisfy the needs of your organization. APIs are licensed separately and require configuration services.
The Velosimo Integration Platform will be used to facilitate the many integrations that the City would like to include as part of the LMS and WAMS implementation. Velosimo is an Integration Platform-as-a-Service (IPaaS) that specializes in the integrations that are need in the local government sector. Besides providing a Low-Code Application Platform (LCAP), they also provide prebuilt endpoints to Cityworks, Munis and many other popular application suites, but all connectors specific to combinations of endpoints e.g. Cityworks to Munis). Velosimo is a Cityworks Development Partner and have integrated Cityworks to many other systems for local government across the country. The solution will provide the City many benefits, including faster deployment time, low risk implementation, and an overall lower cost of ownership vs. having custom developed solutions.
Figure 4 - Velosimo Integration Platform
Exhibit B - Proposal06/11/2024 C7 89 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 30 Cityworks Release History:
Below is the release history for the current version of Cityworks. Due to the length of total release history, POWER has provided Attachment 6 – Cityworks Release History for reference.
Cityworks 15.8.x:
Cityworks 15.8.4: February 2023
Cityworks 15.8.3: November 2022
Cityworks 15.8.2: August 2022
Cityworks 15.8.1: June 2022
Cityworks 15.8: April 2022
5.2 – DESCRIPTION OF EACH MODULE
Provide a description for each module included in the Proposal. It is important to note that the level of detail must be sufficient to allow the evaluators to understand your product’s features, functions, capabilities, and shortcomings / challenges and to ensure an adequate understanding of how the proposed solution(s) will meet the City’s needs. Proposers may supplement their response to Section 5 using additional product information as an attachment to their Proposal.
Below is a description of each Cityworks Module being proposed. The descriptions included in this section highlight the main functionalities and features that will support the goals of the City and the requirements listed in the RFP. For a more in-depth analysis, additional features and product details have been provided in Attachment 3 – Cityworks AMS, Attachment 4 – Cityworks PLL, and Attachment 5 – Trimble and Cityworks.
Because the Cityworks Work and Asset Management System (AMS) and Permitting, Land and Licensing Management System (PLL) work as a seamless, integrated platform, some of the benefits, features and descriptions listed below overlap and are utilized by both platforms.
Cityworks AMS
As a global leader for public asset management, Cityworks designs, creates, promotes, and advocates GIS-centric software as a best practice to strengthen smart communities. We recognize GIS as the authoritative system of record for local
government and
public service
organizations. Built
exclusively on
Esri’s innovative
ArcGIS technology,
Cityworks offers
robust systems of
action (systems of
record,
engagement, and
insight) for public
work and asset
management.
Figure 5 - Cityworks AMS Infographic
Exhibit B - Proposal06/11/2024 C7 90 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 31 Work Management
You work hard to keep your infrastructure up and running, but information silos and legacy systems can get in the way.
Cityworks is designed to help agencies improve communication, streamline workflows, and track historical work data.
Cityworks gives you a detailed framework for asset management. By incorporating GIS into the asset repository, you can easily group assets by location, type, age, or other key parameters. These groupings can then be used to create and track work activities such as preventive maintenance, tests, inspections, repairs, and more.
Cityworks AMS has been designed with the following functional tools:
Dashboard
GIS-based asset data management
Address and selected map point service requests
Address, selected map point, and asset-based work
orders
Address, selected map point, and asset-based
inspections and tests
Map tools
Administration tools
Dashboards
The dashboard or inbox is the home page which displays a user’s important information. The dashboard opens when the user first logs in to Cityworks. Its design varies depending on which application is being used. Inboxes can display individualized reports, queries, map displays, announcements, images, and other web parts.
Figure 6 - Respond—Dashboard home page
Dashboards and inboxes provide the ability to interact with the map or access service request, work order, inspection, PLL case, and asset records. Queries can be configured to access work assignments, charts, the map, and saved searches and reports results. The mobile apps open to the user’s current assignments, by default, but can be customized via saved searches.
Dashboards and inboxes can be configured to be visible to a group of users or to individuals. In addition, an administrator can add a saved search to a domain's inbox, or a user can add a saved search to their inbox.
Exhibit B - Proposal06/11/2024 C7 91 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 32 Service Requests
Because people are ever dependent on infrastructure—highways, railways, fresh water, live telephone, uninterrupted energy, and so on, meeting customer demands is an integral part of asset and maintenance management. Recording customer issues and needs is asmuch a part of a maintenance system as doing actual field work.
Service requests track a variety of important data, such as caller information, labor usage, status, dates, assignments, and more. The exact cause of a problem might not be easily determined from a telephone call. Therefore, the service request is issued to an inspector who can visit the site, speak with the caller, and investigate to gather more refined information. If warranted, the inspector may create a work order to remedy the situation. If the inspector determines that the apparent problem is a private concern or unrelated to the agency, the service request can be sent to the appropriate agency, yet still capture the comments, time, and labor costs associated with the customer call or on-site visit.
Service requests include the following functionality:
Caller information tracking
Labor cost tracking
Multiple callers on a request
Combine multiple requests into a single request
Automatic notification of the same type of request in
the area
Spatial display of requests on the map
Create service requests from the map interface
Attach documents such as photos, videos, and
drawings
User-defined problem codes
Question and answer scripting configured to
problem type
Assign Submit and Dispatch To personnel based on
request location and Q/A response
Relationship to work orders and inspections
Automatic closure of the request when the
associated work order is closed
Email to customer or internal personnel
Customizable printouts per problem type
Search, query, and create reports
Work Orders
Work orders are the primary tool for maintenance management. Cityworks provides a means to manage and track work orders, activities, tasks, costs, employees, and other information relating to work performed on assets.
Asset management involves two fundamental practices—reactive and scheduled maintenance. Reactive maintenance occurs when someone interacts with or recognizes a problem with an asset or assets. Scheduled maintenance is often driven by general preventative maintenance activitiesor recurring work schedules (weekly, monthly, and so on).
Cityworks handles both scheduled and reactive maintenance.
Examples of reactive maintenance would be initiated by a citizen calling the local government agency to report a pothole, damaged street sign, or leaking hydrant. Reactive issues typically begin with a service request. Examples of scheduled maintenance would be water line flushing, valve exercising, right-of-way weed control, sewer line TV inspections, and storm inlet inspections.
Exhibit B - Proposal06/11/2024 C7 92 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 33 Figure 7 - Work Order Dashboard
Work order functionality includes the ability to perform the following:
Create, edit, prioritize, assign, schedule, and close
Attach work orders to assets. Work orders unattached from assets can be associated to a feature type and general location.
Add assets or remove assets
Associate equipment, labor, and material costs to any attached assets Associate with service requests, inspections, other work orders, and permits Create task procedures associated to resources and assets Create work orders with multiple assets or multiple work orders with individual assets Track user-defined fields
Track estimated and actual equipment, labor, and material costs Assign crews and their associated materials and equipment Perform issue and receive transactions tied to Storeroom Create preventative (scheduled) or reactive maintenance work orders Automatically assign work orders based on a geographic region Automatically schedule work orders dependent on a time interval or date Attach documents, images, videos, or other files
Add comments with rich text formatting, hyperlinks, and email notifications Print and email
Spatially display work orders on the map
Search, query, and create reports
Exhibit B - Proposal06/11/2024 C7 93 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 34 Preventative Maintenance
Cityworks can schedule preventative maintenance work orders and have them automatically generate repeat work orders as each is completed or per a regular cycle.
Preventative maintenance can be scheduled in advance for specific assets or groups of assets. These work orders can be configured to repeat once or continually per interval (days, weeks, months, or years) or on a specified date.
Repeat work orders can also be created by configuring asset readings that are linked to work order templates; work orders are generated when the asset reading values are exceeded. Alternatively, the Metrics API can be used to develop an interface with a third-party application to automatically create work orders based on milestones, thresholds, and measurements. APIs require configuration services.
Tasks
Tasks organize workflows to better manage and account for specific processes associated to a work activity. For example, the first task of a mainline repair could be to set up a temporary barricade. Once the barricade is in place, the trench can be excavated. Other tasks may include draining the area, replacing defective pipe sections or valves, backfilling the excavation, compacting, and removing the barricade. Information, such asthe person who completed the task and the date it was completed, are recorded. Tasks can be added in sequence to awork order as needed, or they can be predefined as a set of tasks on awork order template.
Figure 8 - Respond—Work order tasks
Tasks can also be removed from the list, as the situation dictates. Tasks should be marked ascompleted (or skipped) before the work order is closed. For comprehensive reporting, tasks can be associated with work order assets, as well as labor, material, and equipment.
Inspections
In Cityworks, an inspection is a recurring record of a feature or related object’s condition. Inspections track asset observations or test results. Assets can have several inspections performed on them. For example, multiple TV inspections, dye tests, and smoke tests can be performed on any sewer gravity main. Related activities can be created, as needed; these include child inspections, associated work orders, service requests, and permits Cityworks includes some pre-defined inspection templates, but administrators may also create their own custom inspection templates with fields pertinent to their inspection processes. These inspections can be created from awork order or independent from a work order.
Exhibit B - Proposal06/11/2024 C7 94 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 35 Inspections include functions to track the following:
Labor, materials, and equipment usage and cost tracking Readings
Related activities (inspections, service requests, work orders, and permits) Observations
Condition scores for applicable linear assets
Ad-hoc search tools (Office/Tablet) and advanced query tools (Respond) can query the database for inspections based on field values or geographic location. Subsequent reports can be created, and the reports can be saved and shared.
System of Engagement—Field Use
Agencies have long recognized the need to listen to their customers, accurately identify problems, and implement timely resolutions. Cityworks has designed field applications which encourage interaction with the system from a location such as job site. Users can access authoritative real-time data which has proven to be a time-saver in helping organizations provide effective customer care. Each field app has an interface different from the others and are suited for the user, purpose, and device.
Field applications include the following:
Respond—focuses on Office-based functionality in a mobile setting. Respond requires aconstant network connection to enable real-time updates to manage aspects of Cityworks from a remote location. Respond includes the following major functions:
x Tools for dashboard configuration using search queries, map displays, and other widgets. x Create, search, view, and edit service requests, work orders, inspections, cases, and GIS assets. x Ability to create activities from the map, as well as map tools for locate, legend, base maps, measure, bookmark, print, redline, selection, navigation, routing, event layers, and webmaps. x Captures digital signatures on AMS inspections and PLL workflow tasks. x Basic searches and advances searches with query builder.
Mobile apps for iOS and Android—enable Cityworks to be used in an offline environment. Users can create and edit work orders, service requests, inspections, and PLL tasks. Major functions allow users to do the following:
x Create work orders, service requests, and inspections, and edit work orders, service requests, inspections, and PLL tasks from iOS or Android devices.
x Work orders and inspections can be created from the map or from other work orders, service requests, or inspections. Service requests can also be created from the map. x Add work order labor, equipment, and materials costs. Users can easily navigate lists using our searching, filtering, and dictation tools.
x Update records to the main database though a synching process. The work is saved locally on the device. When a network connection is established, the work can be synced with the main database. New work activities are loaded onto the device at this time.
x Add comments or mark records as completed.
x View asset attributes and display assigned work orders, service requests, inspections, and PLL tasks on the map.
Alternatively, the map can display activities using saved searches configured to the user.
Exhibit B - Proposal06/11/2024 C7 95 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 36 x Open work orders or cases in Office, Tablet, or Respond if those applications are also being used. x Open work activities in Esri’s apps. Users must sign into both the mobile app and Esri app with their Portal for ArcGIS or ArcGIS Online credentials.
x ArcGIS Collector—enables users to create and update GIS features while working in the field. Requires a web map. x ArcGIS Field Maps—enables mobile workers to view their location, update GIS data, or use ArcGIS Tracker.
Requires a web map.
x ArcGIS Navigator—creates navigational routes. Requires an Esri navigation map or customized map. x Enter addresses for work activities which can be used to open those activities in Google Maps. x Configure iOS users for Mobile Device Management (MDM).
Cityworks PLL
Cityworks PLL streamlines and automates permit, licensing, and land management processes while working with Cityworks AMS and Esri® GIS. This allows for permit, license, and land data management in the same application as work orders, service requests, and GIS asset data. Cityworks PLL and AMS records can also be linked together, which allows organizations to capitalize on the major applications of the Cityworks platform.
Cityworks PLL allows organizations to track permits, planning and development, engineering processes, business and regulatory processes, and code enforcement cases from inception to completion. GIS features can be tracked and may include parcels, street segments, intersections, addresses, or any other defined GIS feature classes.
Figure 9 - iOS app—Inbox and accessible apps
Figure 10 - Android app—Menu
Exhibit B - Proposal06/11/2024 C7 96 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 37 Most permits and applications span an array of departments, including building, planning, and engineering. Cityworks enables agencies to share and access information easily and efficiently, streamline the application and review process across departments, and deliver substantially higher levels of customer service for contractors and citizens.
Cityworks tracks all addresses, personnel, conditions, tasks, inspections, corrections, fees, and payments for any given permit type, which can include:
Building
Electrical
Mechanical
Plumbing
Demolition
Right-of-way
Utility cut
Fire and zoning
PLL streamlines and automates work processes, including:
Application routing
Plan review
Fee calculation and collection
Licensing renewals
Workflow and tasks
Inspections
Management signoff and
tracking
Reporting
Permit, License, and Case Management
Cityworks gives jurisdictions direct control over their business processes. The basic structure of Cityworks PLL is highly adaptable and can be tailored to your organization’s needs during the installation process. The basic PLL package can be configured to allow access by multiple departments, such as the legal department, encouraging coordination on code enforcement cases; or public utilities, allowing cooperation in the construction of water and sewer lines in new subdivisions.
Cases track transactional data required for community development and regulation processes, which can be configured to provide flexible business management. Automatic notifications can be used to alert users, departments, and divisions when their task in the workflow is ready to begin.
Customized templates help manage the required data for a specific process. As many templates as necessary can be designed to streamline the development process. Basic functional forms are available, which can be adapted to serve the organization’s needs.
For example, if a residential building permit needs the Inspection Request form and the final subdivision plat doesn’t, their templates are configured accordingly. Likewise, code enforcement cases need the Violations form; pre- development concept plans don’t. Each template is assigned only those forms relative to that process.
Cityworks PLL core functions include the following:
Address
Case intake
Condition*
Contractor
Data group*
Deposit*
Fees*
Flags*
Inspection request
Instrument
Licenses
Main
Notes
Payment
People*
Related documents
Summary
Violations
Workflow*
Can include default data
Public Access
Public Access is the citizen portal to Cityworks PLL which enables citizens and contractors to apply for and track the progress of permits and licenses, request inspections, and pay fees.
Exhibit B - Proposal06/11/2024 C7 97 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 38 Figure 11 - Public Access—Home page example
Users may perform the following actions in Public Access:
Access their account information
View submitted applications
Finish incomplete applications
Begin a new application
Schedule inspections, including the ability to add
comments to the request
Check inspection status
Cancel an inspection
Pay permit fees
Interact with the message board
Interact with the map
View checklist items
Edit the case name
Workflow
Workflow consists of all tasks associated to a case. The workflow panel is the command center for managing tasks.
Users can efficiently update the tasks assigned to a case by accessing the workflow, moving the case to completion.
Workflow tasks can consist of review, inspection, and hearing task types. Workflow functions include the ability to view, add, organize, and update tasks for a permit case and move the permit or case through plan reviews, issuance, inspections, meetings, hearings, and so forth.
Tasks are assigned to templates by default; however, users can edit the workflow by adding or deleting tasks for each permit or case as needed. Adding tasks can be performed manually, or automatically for specific tasks if configured.
Tasks can also be used to trigger AMS work orders.
Exhibit B - Proposal06/11/2024 C7 98 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 39 Figure 12 - PLL—Workflow tasks
A workflow graph can be used to display the tasks defined for the case. Tasks can be added, or the sequence can be adjusted, if necessary.
Figure 13 - Workflow graph
The workflow is affected by actions performed on each task, such as:
Close the permit or case.
Update the status of the permit or case.
Insert a new task or group of tasks.
Additional task functionality includes:
Attached checklists containing inspection steps, corrections, etc.
These are required to be completed for the task to be complete.
Each checklist item can be marked with appropriate codes and comments.
Fields are available to store comments, time accounting, and attachments.
Notification emails sent when tasks become available, are assigned, or are completed.
Dashboard or inbox setup for tasks.
Inspection tasks:
Can be scheduled, canceled, rescheduled, or reassigned.
Exhibit B - Proposal06/11/2024 C7 99 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 40 Corrections can be defined for checklist items.
As part of inspection requests, inspections can be added to the list of tasks in the workflow.
Hearing tasks:
Can be scheduled, canceled, or rescheduled.
Can be automatically scheduled if the hearing schedule is tracked in PLL.
Can store checklist corrections.
Inspections
Inspections in PLL are handled as tasks and can be scheduled, canceled, rescheduled, or reassigned. Sub-inspections are handled as task corrections defining inspection steps or checklists. The following are examples of inspections supported by Cityworks that are related to the issuance of permits or code compliance:
Permits issued by the city, such as:
Building permit
Street cut permit
Food establishment inspections related to a fire operational permit Construction and post-construction site inspections
Code compliance inspections unrelated to current permits, such as:
Housing code violations
Tall weeds
Recurring inspections such as those related to businesses or food establishments such as:
Fire code
Public health
Figure 14 - Respond—Inspection, edit task example
Fees
Fees can be collected as part of the case or permit. Users can edit or waive existing fees or add new fees. The fee engine can be used to calculate even the most complex fee structures, including custom-built fees.
Exhibit B - Proposal06/11/2024 C7 100 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 41 Out of the box, Cityworks includes the following fee types:
Flat fees
Incremental fees
Variable fees
Linear fees
Percentage fees
Minimum fees
Custom fees
Case functionality can be automated based on fee activity, including the following:
Fees can be automatically added to a case based on a task result.
Fees can also be automatically removed from a case when it reaches a specific status.
Cases can automatically progress to the next status once all the fees are paid.
Each fee is assigned a type and then calculated as defined by the user and assigned to a template by default.
Information in case data fields can be linked to a fee for use in the calculation. Fees may include account numbers and can be overwritten by those with proper permission, be waived, or be assigned an effective date for the fee schedule.
Multiple fees can be waived from the Case Summary page, if desired.
Fees may be linked to a violation whereby the fee is automatically associated and added to the fee structure for the case when the violation is issued. If the violation is deleted, the fee will be removed if no payment has been made.
Figure 15 - Respond—Fees panel
Payment
Cityworks has a built-in cashiering tool designed to manage financial transactions and does not store the personal information (such as credit card or account numbers) of individuals paying fees. Cityworks records that a payment has been made. Although running credit cards, charging accounts, etc., is handled outside the system, the tool can be integrated with some payment services to further automate the process. Functions are available to view receipts, view payments, view refunds, view payer information, edit a deposit, void a payment, refund a payment, add a new payment, print receipt, and search payments.
Exhibit B - Proposal06/11/2024 C7 101 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 42 Figure 16 - Respond—Payment panel
Related Documents (attachments)
Any file types can be attached to a case. They are stored in the database or other network location. In addition, attachments can be added to workflow tasks as signatures or other documents. Attachments can be defined with tags, titles, and descriptions which enable effective filters and searches. Required attachment types are listed in a popup and can be added as labels to attachments.
Figure 17 - Respond—Attachment examples
System of Engagement—Field Use
Cityworks is a system of engagement which encourages usage from outside the office environment, sharing authoritative data with employees, customers, and others. Developed as an open platform using apps and cloud technology, users can access maps, view pertinent data, and create and update records from their mobile devices. Each has an interface different from the others and are configured for the relative user, purpose, and device.
Cityworks Respond, Public Access, mobile apps for iOS and Android, Tablet, and other apps streamlines the community development, planning, and regulation processes of local governments by automatically notifying users, departments, and divisions when their task in the workflow becomes available.
Exhibit B - Proposal06/11/2024 C7 102 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 43 Cityworks has several applications designed for PLL users in the field:
Respond—enables use of Cityworks from a remote location such as on a tablet at a job site. Respond requires a constant network connection, and is designed to maintain continuous, real-time updates from a remote location.
Respond includes the following major functions:
x Dashboard configured with sets of data such as search queries, map displays, and widgets. x Create, query, view, and edit service requests, work orders, inspections, cases, and GIS assets. x Resizable map with tools including locate, legend, base maps, measure, bookmark, create activities, print, redline, selection, navigation, routing, event layers, and webmaps. x Captures digital signatures on AMS inspections and PLL tasks.
Mobile apps for iOS and Android—enables users to create and edit service requests, work orders, and inspections and edit PLL tasks from their iOS or Android devices. These apps enable Cityworks to be used in an offline environment.
Figure 18 - Mobile apps for iOS Figure 19 - Mobile apps for Android Exhibit B - Proposal06/11/2024 C7 103 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 44 Mobile apps enable users to do the following:
Create work orders, service requests, and inspections, and edit work orders, service requests, inspections, and PLL tasks from iOS or Android devices.
Update records to the main database though a syncing process.
Add comments or mark records as completed.
View asset attributes and display assigned work orders, service requests, inspections, and PLL tasks on the map.
Alternatively, the map can display activities using saved searches configured to the user.
Open work orders or cases in Office, Tablet, or Respond if those applications are also being used.
Open work activities in ArcGIS Collector which requires Portal for ArcGIS or ArcGIS Online and a web map.
Open work activities in ArcGIS Navigator which creates navigational routes.
Open work activities in ArcGIS Field Maps which lets you see the location of the work activity and lets you create or update GIS data in Field Maps at that location or use ArcGIS Tracker.
Enter addresses for work activities which can be used to open those activities in Google Maps. Collector allows users to create and edit GIS features.
Configure iOS users for Mobile Device Management (MDM).
AMS / PLL Shared Functionality
GIS - Centric
Cityworks fully leverages an organization’s investment in spatial data. It is designed on the premise that a Geographic Information System (GIS) is a superior platform with which to organize, store, and manage asset data (both networked and non-networked infrastructure), including location, connectivity, detailed attributes, maintenance and case activities, and historical data. The following are characteristics of a Cityworks web GIS-centric solution:
Utilizes the ArcGIS geodatabase and only the geodatabase as the authoritative asset database for all assets dispersed or condensed (without variance), requiring no interface, no syncing, and no redundancy.
Allows for maximum flexibility in designing the asset database for virtually any asset, dispersed or condensed.
Design and create it in the geodatabase and a GIS-centric software is configurable to it and not the other way around.
Builds on the geodatabase as an “open” and interoperable database, inherently spatial, with well-known and understood data structure elements. The asset data cataloged and maintained by an organization in the geodatabase are not owned by the software vendor. The organization fully owns and controls their data.
Relies solely on the ArcGIS feature services and database connection methods to update and access the authoritative asset data to assure data integrity, quality assurances, and constraints are maintained.
Can access an ArcGIS web map without constraints. The applications are configurable to use the web map as is and do not require a vendor-specific web map.
Supports single sign-on identity. An organization can choose ArcGIS Online or Portal for ArcGIS as their identity storehouse and the GIS-centricsoftware and associated apps will support this with a single sign-on.
By utilizing a web GIS-centric model, our clients build only one database in an open and shared environment. Our clients that had already started their GIS development understood the benefit immediately. Those that had not started began to see how Cityworks could help them build their GIS and lower costs by using the asset inventory capabilities to create the attribute information associated with their infrastructure. Rather than paying twice, clients create both the graphic and attribute information simultaneously. Cityworks provides an intuitive user interface—one that mimics the business Exhibit B - Proposal06/11/2024 C7 104 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 45 processes (service request, work order, inspection, permit, license)—to create, manage, and access data while using GIS.
Map Interface
Cityworks utilizes JavaScript maps which appear as either split screen or full-page maps. Active work orders, inspections, service requests, and cases are symbolized in the GIS map view, allowing for a quick and intuitive summary of maintenance activities. Using map tools enables users to locate addresses, select features, create service requests, work orders, inspections, cases, as well as perform other map-related functions.
Figure 20 - Respond—Map, Work Order
Figure 21 - Respond—Map, PLL Case
Map tools functionality:
Base Maps—Change the base map.
Bookmarks—Stores frequently visited map extents.
Coordinate Conversion—Converts and displays X, Y coordinates in another system.
Create Activity—Enables creation of service request, inspections, work orders, and cases from the map.
Exhibit B - Proposal06/11/2024 C7 105 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 46 Data View—View and modify records and attributes of features. Display, move, and edit events. Show geodatabase attachments.
Editor—Allows users with edit rights to edit the map.
Event Layers— Displays activities on the map based on a saved search or query.
Heat Maps—Events on the map are displayed with a color gradient to indicate density changes.
Layer Search—Select features from a map layer or search and select work activities.
Legend—Manage event layers, set selectable layers, adjust asset visibility, control the transparency, and zoom out to the full extent of the layer.
Locate— Locate an address on the map or select a point on the map to produce an address. Searches can also be performed on work history at a location.
Measure—Measure distance, location, or area on the map.
Navigation— Navigate the map using pan, zoom, full extent, and current location.
Printing—Print the current map view.
Redline—Draw on the map using a variety of graphics including circles, squares, lines, and arrows. Text can also be added. Drawings can then be attached to service requests, work orders, and inspections.
Routing—Add locations to the map to generate a route for navigation.
Selection—Select assets on the map.
Split Line— Enables splitting a line and transferring the work order histories to one or both segments.
Swipe—allows you to show a portion of a layer or layers on top of the map. These layers can be swiped vertically or horizontally.
Webmaps—Allows users to access and use maps they created or have been shared by a specific group or your organization through ArcGIS Online.
Service Switcher—A GIS service definition tool that is used to switch the map view between a web scene (3D) to a web map (2D). If multiple layers are configured for a map service, any web scenes load first, then web maps, and then any remaining layers.
Floor Filter—when using ArcGIS Indoors and Cityworks, the Floor Filter map tool can be used to filter floor plan data displayed on the map, for a building, or a floor within the building.
Designer and Style allow customization of the tools which can appear on the top of the map. These customizations can be applied for entire domains, groups, or individual employees.
The map will display clusters of work activities. A list can be displayed of the clustered work activity types whereby the user can scroll throughthe list, highlight the mapped symbol, and open the record.
The Cityworks eURL add-on enables sharing of maps created through GIS saved searches, inspection, request, work order, PLL case searches, and calculations from Operational Insights. This application generates a URL (web address) that can be shared as a link to an interactive map that displays real-time data or as a service URL that can be added to on another map outside of Cityworks.
In addition, Web Map Manager enables Cityworks saved searches, including saved searches to web maps, to be added to ArcGIS Online or Portal for ArcGIS accounts. This allows your saved searched to be shared with and used by others.
This app also enables your organization's saved Enterprise URLs (eURL) to be dynamically added into a web map as a layer and ordered by the user interactively.
Exhibit B - Proposal06/11/2024 C7 106 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 47 ELM
ELM provides users with a way to quickly add equipment, labor, and material (ELM) to a work order. Crew profiles can be created consisting of employees and associated materials and equipment. When a crew is selected, the associated resources and costs can be added to the work order. These resources can also be applied to tasks, assets, and accounts. Contractor-provided resources can also be added using ELM. More details about each function (Equipment, Labor and Materials) can be found in Attachment 3 for AMS and Attachment 4 for PLL.
Figure 22 - Respond—ELM entries from the cost summary page Searches and Reporting
Cityworks includes extensive search capabilities which are used to look up histories, records, and other information.
Cityworks allows users to search by field or by multiple fields. Nearly every field in the database is linked to the search tool.
Cityworks includes the following search functions:
Quick search—Search on the typed ID string and/or wildcard.
Basic search—Searches for work order, service request, inspection, or permits using basic information. Permit searches use criteria such as name, type, type description, subtype, subtype description, number, and location.
Recent—Lists the ten most recently viewed records.
Advanced—Searches permits, inspections, service requests, and work orders through use of a query builder. Permit search criteria can include case type, location, ID, applicant, violations, contractors, and more. Queries can be saved, shared, and used in your dashboards.
Ad-hoc search functions.
Cityworks search functionality includes the following:
Search on multiple fields associated to general, GIS, tasks, payments, violations, people, conditions, contractors, GIS, and more.
Choose the fields which are visible in the search results.
Display the fields associated to tasks, payments, violations, people, condition, contractor, and map layers.
Choose a sort field and option for descending order.
Exhibit B - Proposal06/11/2024 C7 107 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 48 Save searches for domain, group, or personal use.
Group and regroup the search results.
Display the search results in a map view.
Print the search results.
Open a record or multiple records returned in a search.
Export data.
Figure 23 - Respond—Basic search entry
Figure 24 - Respond—Advanced search query editor
These search functions enable users to search by record number, basic record information, or through a query. Queries can be saved and modified and can be displayed in the dashboard. Multiple dashboards can be configured containing queries, map displays, and other widgets. Advanced searches using a query builder can be performed using dates, times, numeric ranges, and other response field values.
Frequently used searches may be saved to a user’s profile and added to a user’s dashboard or added to the map as an event layer. Cityworks also lets users search the GIS directly, allowing them to find and view permits attached to specific assets.
Exhibit B - Proposal06/11/2024 C7 108 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 49 Cityworks is also integrated with Crystal Reports for detailed reporting. Reports are uploaded to the system for immediate access. Reports can be defined for each template to facilitate printing documents associated with each permit or case.
The Cityworks eURL add-on enables sharing of maps created through GIS saved searches, inspection, request, work order, PLL case searches, and calculations from Operational Insights. This application generates a URL that can be shared as a link to an interactive map that displays real-time data or as a service URL that can be added to another map outside of Cityworks.
If configured with Cityworks Web Map Manager, users can add eURL saved searches to ArcGIS Online. This requires the eURL add-on and Cityworks Single Sign-on as well as Esri’s Portal for ArcGIS.
5.3 – WAMS AND LMS REQUIREMENTS
Complete the Response Requirements Template(s) for the proposed solution(s) (Appendix B for WAMS, and Appendix C for LMS) that have been provided in Microsoft Word format. The document(s) should be completed for each line item based on the following criteria: Y – Meets/Exceeds, N – Does not Meet, W/C – Workaround or Customization Required, or T – Alternate / 3rd Party Solution Required. Proposer is to respond with a single option and is highly encouraged to provide written response to adequately explain each response, but at a minimum, must describe any workaround, customization or 3rd party solution component required to meet a specific requirement. Proposers should note that the lack of sufficient explanation to these items may result in the entire proposal being deemed to be “non-responsive”, which may result in disqualification from further consideration by the City.
Please refer to the completed response requirements in Attachment 1 - Appendix B: LMS Requirements Matrix and Attachment 2 - Appendix C: WAMS Requirements Matrix.
The following rows within Attachment 2 - Appendix C: WAMS Requirements Matrix did not allow for responses; therefore, please see our responses below.
Table 3 - WAMS Requirements not Addressed in Attachment 2 Requirements Response
Code
Response/Comments
1.1.34 Provide the ability to integrate with
Bluebeam
Y POWER proposes to use the Velosimo platform for this integration
1.1.35 Provide the ability to integrate with
DocuSign
Y POWER proposes to use the Velosimo platform for this integration
1.1.36 Support Android, iOS, and Windows
operating systems
Y Cityworks Office and Respond platforms for Mobile connected to internet for iOS/Android/Windows using a browser.
Cityworks Mobile app disconnected using iOS and Android.
1.1.42 Provide the ability to use voice-to-text to
enter notes and/or comments to records
Y Cityworks Mobile in iOS and Android
Exhibit B - Proposal06/11/2024 C7 109 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 50
5.4 – ADDITIONAL FUNCTIONALITY OR RECOMMENDED MODULES/SERVICES Identify any additional functionality or recommended modules or services not already identified as included in this RFP but that the Proposer recommends that the City consider. Include a description of the features and functions of each additional proposed module, service, or recommended 3rd party solution.
As part of a full Asset Life Cycle Management platform, Cityworks includes additional functionalities that may be of interest to the City.
Below are a few that we have included as part of this request:
Workload
Workload is an app which assigns work activities to employees, including inspections, work orders, and PLL tasks. The map displays unassigned activities and activities assigned to individual employees.
Each activity requires an asset or geocoded address for it to appear on the map. The map displays activities based on projected start and finish dates. Unassigned activities are listed at the bottom. Work can be reassigned by dragging from one list to another.
Map tools are available to navigate the map, display layers, select assets, create work orders, and access other map related functions.
Figure 25 - Workload—Activity assignments
Storeroom
When implemented with Storeroom, users can track warehouse materials transactions with additional functions like security, costing options, vendor and material information, and material transaction reporting. Storeroom is a product designed to track incoming and outgoing materials from multiple storage areas, including work vehicles, as well as manage stock, material cost, suppliers, and requisitions.
Exhibit B - Proposal06/11/2024 C7 110 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 51 Figure 26 - Storeroom—Dashboard
Storeroom functions are integrated with work orders created in Cityworks. When materials are added to a work order, issue transactions are written to Storeroom to adjust the available stock. If materials are removed from the work order, receive transactions are recorded in Storeroom to track the return of unused materials.
Storeroom functions include the following:
Dashboard home page containing queried information.
Group permissions define rights to perform transactions within and between assigned storerooms.
Materials can be defined with a description, location, part number, supplier, manufacturer, stock quantity, unit cost, reorder quantity, user-defined fields, etc.
Requisitions can be created for individual materials or from a search on the reorder quantity threshold, materials, suppliers, costs, and other field values.
Material transfers from storeroom to storeroom can be tracked. For example, materials can be transferred from a main storeroom to another storeroom, a main storeroom to a vehicle storeroom, and so on.
Receive transactions track the materials coming into the storeroom from a supplier or from a work order return of unused materials.
Issue transactions track materials issued to an account, employee, or work order (and entity).
Audit transactions record adjustments made to material quantities and costs. All materials tracked in Storeroom can be accounted for with an audit.
Cycle counts for scheduling audit intervals.
Cloned materials function.
Support for serialization. This includes establishing a serial cost type, importing data, and tracking issue, transfer, receive, and audit transactions using serial numbers. Serial numbers can be tracked through work orders and to the GIS.
Pending transaction tracking for issue, receive, audit, transfer, and requisition.
Exhibit B - Proposal06/11/2024 C7 111 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 52 Digital signatures on transactions.
Attachments added to transactions.
Supplier information is tracked with materials.
Material cost types include LIFO, FIFO, Weighted Average, or Current, which are used to accurately track costs and prepare estimates.
All materials transactions are recorded, whether entered from Storeroom or from a work order.
ABC valuation defines which materials are associated with the highest costs.
Material assemblies comprised of several materials is supported.
Barcodes and QR codes are supported using the tablet’s camera or scanners configured for the device.
Transaction searches based on dates, material information, transaction information, costs, and comments.
Advanced searches using a query builder can be executed, saved, and shared.
Support for Cityworks Analytics reporting.
Pavement Management
Cityworks Pavement Management is the interface between Cityworks and third-party pavement solutions such as Pavement Express ( https://www.agileassets.com/products/pavement-express/) and others.
Pavement inventory is managed within the geodatabase and exported to Pavement Management via Cityworks, which links the geodatabase fields to corresponding fields in Pavement Management. Pavement inventory, work activities, and inspections are established and maintained in Cityworks. This information is exported to Pavement Management to calculate the PCI (Pavement Condition Index), perform pavement analysis, and utilize pavement work histories to predict future pavement conditions.
Pavement Management is also of significant value in planning pavement maintenance and rehabilitation (M&R) because it can set priorities of work to be done according to pavement condition and/or limit the work to a budgeted amount and available resources. This information can be used to schedule and track the recommended work activities.
PCI, last construction date, and current surface type can also be imported into the geodatabase and symbolized on the map.
Major functions of Pavement Management include the following:
Export inventory—generates Pavement Management files that can be imported by the third-party solution, including the information it needs from the geodatabase. All relevant fields within that feature class need to be mapped to the fields in the database tables. This includes mapping each network, branch, and section third-party field to the name, type, and geodatabase field.
Exhibit B - Proposal06/11/2024 C7 112 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 53 Figure 27 - Pavement Management—Export
Export files from Cityworks—Using Export, files can be exported and imported into the third-party solution. This includes inspection, inventory, and work history, which can be exported in several files.
Import files to Cityworks—Files exported from the third-party solution can be imported into Cityworks. After completing any evaluation or analysis in the third-party system, the import functionality allows the user to bring in the inspection files and generate actionable steps via work orders and inspections, therefore capturing valuable information and saving it to the GIS as attributes.
Figure 28 - Pavement Management—Import
OpX
OpX streamlines project management, contract management, and performance budgeting. This enables organizations to plan, track, execute, and report on items whichsupport strategic and operational programs and emergency responses. It enables workflows by displaying location of associated assets to strategize project and contract Exhibit B - Proposal06/11/2024 C7 113 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 54 coordination, plus it provides a streamlined view of financial standing of costs and revenues. It also provides activity- based budgeting which is reconciled through work order activity.
OpX provides the following functionality:
Projects—group work activities together under a defined event. x Place inspections, service requests, work orders, PLL cases, CIP, and other activities into a multi-level project manager.
x Track the total cost of work activities, estimated costs, and revenue from permits. x Manage at the level of individual activities, overall project, and subprojects. x Monitor actual costs versus budgeted costs.
x Track lifecycle, approval, assignment, status, budget, financial costs and revenue, associated work activities, activity costs, related contracts, asset details, and rich text comments.
Figure 29 - OpX—Projects, summary example
Contracts— tracks the design, estimated costs, bid process, and other contracted activities. x Track a set budget.
x Track a set of tasks, materials, or equipment.
x Track estimated costs.
x Record reported costs by line item.
x Track work completion and cost approval.
x Spread materials and costs across multiple work orders or inspections.
Exhibit B - Proposal06/11/2024 C7 114 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 55 Figure 30 - OpX--Contracts
Performance Budgeting—helps develop projected annual and daily budgets which can facilitate the pre-planning budget process in your organization. Compare year-to-date work activities against projected budgets and provide administrators with reliable indicators for infrastructure management decisions. x Budget projections based on templates, maintenance, costs, plus actual and projected work. Predict future budgets and determine cost projection, productivity, optimal crew size, etc. x Promote crew accountability and efficiency, improve data, and accurately track materials.
Figure 31 - OpX—Performance Budgeting
Operational Insights
Operational Insights is an app which provides organizations with a means to identify and assess high-risk assets and to establish maintenance strategies to increase their lifespan. Results can be displayed on amap so that capital improvement funding can be prioritized and applied more accurately. Work orders and inspections can be created from the Operational Insights map event layers.
GIS field mapping, asset strategies, and maintenance strategies are configured which are then used to calculate KPIs related to the health of your assets. These strategies account for GIS field values, proactive maintenance, reactive Exhibit B - Proposal06/11/2024 C7 115 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 56 maintenance, risk factors, factor ratings, and more. Calculations are performed using asset and maintenance strategies developed for each asset type. These KPIs can be displayed in a table or visualized as graphs using the analytics dashboard.
Asset calculations can generate the following information:
Probability of failure (POF)
Consequence of failure (COF)
Risk Mitigation (RM)
Business risk of exposure (BRE)
Maintenance score proactive under-maintained (MSPU)
Maintenance score proactive over-maintained (MSPO)
Reactive Maintenance Score (MSR)
Other graphs can also be generated:
POF vs. COF
POF vs. MSPU
BRE vs. MSPU
BRE vs. MSPO
BRE vs. MSR
Figure 32 - Operational Insights—Asset strategy
Operational Insights also calculates asset curves which provide a graphic visualization of your configured asset and maintenance strategies based on the asset’s expected useful life with business risk implications. Each trajectory end year displays in the eURL and can be written back to the GIS, along with the calculation name.
Exhibit B - Proposal06/11/2024 C7 116 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 57 Figure 33 - Operational Insights—Asset curves
Analytics
Cityworks Analytics is an add-on which enables organizations to quickly create detailed reports using the information in their database. These powerful reports are used to graphically analyze the organization’s performance.
Analytics is delivered as a web service with a series of predefined, yet customizable templates, reports, and KPIs. Users can simply configure the data connection and use existing out-of-the-box tools or attend a comprehensive training program to learn more about modifying and creating analytical tools. This app is integrated with ArcGIS Insights, Esri’s data analytics software made for advanced location intelligence.
Using Cityworks Analytics with ArcGIS Insights allows users to visualize asset data in maps, charts, graphs, and tables.
Together, these tools provide valuable information about the operational performance of your organization.
Figure 34 - Cityworks Analytics with Esri’s ArcGIS Insights Exhibit B - Proposal06/11/2024 C7 117 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 58 As a part of the Trimble Utility Solutions group, Cityworks continues to expand in developing GIS-centric software offerings to manage, track, analyze, and score your water/wastewater, vegetation, and electric network assets. These solutions utilize real-time authoritative data to measure asset performance; prioritize repair activities; and improve capital planning, event response, and infrastructure resilience.
These products include the following:
Trimble Unity Remote Monitoring and Cityworks—utilizes Trimble IoT and Recording Telemetry Units (RTUs) which proactively monitor real-time water and wastewater operational information. Unity can then create and manage work orders and inspections, as well as create reports and prioritize work.
Trimble Unity Mobile for Cityworks—is the mobile (field) app to Trimble Unity Remote Monitoring and Cityworks. It offers premium mobile capabilities to streamline field operations including valve exercising. Unity Mobile can collect data; schedule, manage, and perform inspections; and perform analyses.
Trimble Vegetation Management—supports power network vegetation inventory and management. It is comprised of software components which models LiDAR inventory data, optimizes and analyzes risk and costs, and manages, tracks, and completes work orders and inspections, manages tasks, and creates reports.
Trimble e-Builder—is an application which is used to manage the build phase of Capital Improvement Projects (CIP).
Cityworks integrations with e-Builder enable additional functionality including budget visibility and spatial viewing of projects and work activities.
Additional information about these products is included in Attachment 5 – Trimble + Cityworks.
5.5 – CITY TECHNOLOGY STANDARDS
Confirm ability to conform to the requirements in RFP Section 4.4 City Technology Standards, detailed in Table 4, City Technology Standards, or clearly articulate proposed alternatives.
The Cityworks platform conforms to the City Technology Standards shown in section 4.4 of the RFP.
Exhibit B - Proposal06/11/2024 C7 118 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 59
5.6 – CONVERSION METHODOLOGY AND APPROACH
RFP Section 4.5 Data Conversion describes the City’s current data conversion requirements; in this section of the Proposal, Proposers should describe their Conversion Methodology and approach to meet the City’s desire to retain and convert data to the proposed solution(s), detailed in Table 5, Data Conversion Requirements.
Proposers should identify all involved activities and responsible party (i.e., vendor, City) for the tasks to complete a successful data conversion.
As this proposal encompasses Cityworks as the LMS and WAMS software, no conversion will be required for this effort.
In the event new data sources are found or the need for data manipulation is identified during the Discovery Phase of the project, an estimate for that conversion will be provided prior to the Implementation Phase.
It should be noted that POWER is proposing to move the City’s Cityworks implementation from the current on-premise solution to a cloud based environment hosted by Trimble. This migration will involve moving the Cityworks database, web application and file attachments to the cloud.
5.7 – RECOMMENDED METHOD FOR INTEGRATION
RFP Section 4.6 Interfaces / Integrations documents the City’s required LMS integrations with the proposed solution, detailed in Table 6, Required Land and Asset Management Solution Integrations. Proposers must provide a description of the recommended method for integration for each identified system sufficient to convey an understanding of the criticality of the integration, the frequency of integration, and the data to be integrated.
Cityworks is built using open standards and technology; storing data in an open, published format utilizing standard commercial SQL databases, suchas Oracle and Microsoft SQL Server. The open standards design of Cityworks is the key to developing applications and reports that enhance each individual system and interface with your critical business systems. These interfaces may be created in-house or by a third-party contractor working for your organization.
Cityworks has developed Application Programming Interfaces (APIs) which can enable Cityworks to interact with third- party systems or Cityworks-centric applications, exposing specific functionality as well as data.
API types include the following:
Named APIs—enable Cityworks to interface with third-party systems. These include Citizen Engagement, Inspection, Metrics, SR, Storeroom, WO API Basic, WO API Extended, PLL Case API Basic, PLL Case API Extended, and PLL Public Access.
Cityworks-centric APIs—include AMS Edit+ and PLL Edit+. These can be used to interface Cityworks AMS and/or PLL with Cityworks licensed products.
Other integration tools are available, and include the following:
Webhooks—is an application trigger that automatically extracts data out of Cityworks and passes it along to another app via web service APIs. Compared to Cityworks APIs, Webhooks are limited in the data which can be accessed.
Activity Updates—pulls GIS information into Cityworks, populating work activity fields based on location or an exact value.
Action Manager—is used for configuring Activity Updates or webhooks.
Velosimo Modern Cloud Integration Services for Local Government The City of Vista has expressed a desire to have many interface points with the LMS and WAMS solution. When there are many interface points required, it is much better to implement an integration framework rather than many point-to- point integrations. As such, POWER is proposing to partner with Velosimo to implement, host and maintain these Exhibit B - Proposal06/11/2024 C7 119 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 60 interface points for the City. Velosimo is a Cityworks business partner that specializes in local government integrations.
They provide Integration Platform-as-a-Service (iPaaS) and Low-Code Application Platform (LCAP) solutions that were purpose-built for the private sector’s application and data integration use cases, providing little-to-no support for standard local government-focused SaaS application endpoints, business flows, and custom cloud app development requirements.
Velosimo was founded to be the strategic cloud integration partner local governments need to help them digitally enable superior public services for their communities with modern cloud integration services.
Velosimo’s Connect Platform is the only No-Code / Low-Code Cloud Integration Service Purpose-Built for Local Government designed to help build IT centers of excellence in integrations, data, and app development across the enterprise (see Figure 35 - Velosimo Local Government Enterprise IT Architecture).
Figure 35 - Velosimo Local Government Enterprise IT Architecture Velosimo’s Connect Platform benefits include:
Derisking & speeding delivery of application portfolio modernization efforts Improving productivity and efficiency of senior and junior technical staff Reducing the complexity and technical debt of IT architectures Increasing the agility and responsiveness of IT organizations Reducing long-term CAPEX and direct labor costs associated with application portfolios Exhibit B - Proposal06/11/2024 C7 120 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 61 The Connect Platform includes pre-built No-Code connectors for standard GovTech SaaS endpoints and an integrated Low-Code application development environment for composing cloud-native custom applications (see Figure 36 - Velosimo Connect - Connectors and Endpoints). By rethinking local governments’ approach to integration strategy, barriers, and bottlenecks become eliminated.
Figure 36 - Velosimo Connect - Connectors and Endpoints Velosimo already has developed many of the application end points and connectors for the integrations listed in the RFP. As part of this project, Velosimo will create those that do not yet exist. For more information regarding Velosimo, please refer to Attachment 8.
For the specific interface points described in the RFP, the table below shows how they will be implemented for the City.
Table 4 - City of Vista Integrations
Vendor Product Purpose Technology Description
Tyler Munis Financials »General ledger financial data for land management activities
Asset values, purchasing details
Velosimo Utility
Connector
Batch data export at a determined interval
from Cityworks to MUNIS Financials. Can be
uni or bi-directional. Typically, a uni-
directional flow.
Tyler Munis Human
Capital
Management
Human Resources / Payroll Velosimo Utility
Connector
Batch data export at a determined interval
from Cityworks to MUNIS Human Capital
Management. Can be uni or bi-directional.
Typically, a uni-directional flow.
Exhibit B - Proposal06/11/2024 C7 121 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 62 Vendor Product Purpose Technology Description
Tyler Tyler Cashiering » Cashiering Velosimo
Standard
Connector
Bi-directional feed between Cityworks to
Tyler Cashiering includes: 1. Lookup invoice
in PLL system from Tyler Cashiering 2. Pay
for invoice in Tyler Cashiering 3. Apply
payment back to invoice in PLL
HdL HdL » Business license registration and
tracking
Velosimo Utility
Connector
Inquiry from Cityworks PLL to Hdl to validate
license registration.
DocuSign DocuSign » Electronic signatures Velosimo
Standard
Connector
Bi-directional integration between Cityworks
PLL and DocuSign to provide end-to-end
review and signature process. Includes: 1.
Automated assignment 2. Routing 3. Final
document archiving
Laserfiche Laserfiche (On-
premise)
Document Management for
documents and forms saved
through the land management
system and finalized
plans/documents from the
Electronic Plan Review
application
Velosimo
Standard
Connector
Documents in Cityworks are copied to
Laserfiche based on statuses or other
defined triggers, and at specified intervals.
Integration can be uni-directional, or bi-
directional and also copy from Laserfiche to
Cityworks PLL.
Bluebeam Velosimo
Standard
Connector
Bi-directional integration between Cityworks
PLL and Bluebeam Studio. Includes: 1.
Automated assignment & routing 2. Manage
plan review cycles in a single project 3. Auto
attach Bluebeam files to Cityworks cases 5.
Final document archiving
State of
California
CA State
Licensing Board
Validate professional licenses Velosimo Utility
Connector
Inquiry from Cityworks PLL to State
Licensing Board to validate professional
license registration.
Payment
Works
Credit card
processing
Credit card processing Velosimo
Standard
Connector - More
Information
Needed
Bi-directional integration between Cityworks
PLL portal and Payment Works. Further
information on desired use case is needed to
define details.
State of
California
CERS » Environmental Reporting Velosimo Utility
Connector -
More
Information
Needed
Can be handled manually with a report; or,
depending on the volume & desired scope, a
batch data export at a determined interval
from Cityworks to the CERS solution can be
created.
Exhibit B - Proposal06/11/2024 C7 122 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 5 – PROPOSED SOLUTION | PAGE 63 Vendor Product Purpose Technology Description
MicroPaver Pavement management system OOTB
Integration
Will use OOTB integration from
MicroPaver/Cityworks
CivicPlus SeeClickFix
implemented as
AccessVista”
app)
311 Request and Work
Management tracking
Existing
Integration
Will reuse existing integration
WinCan AG WinCan VX » Smart Sewer inspections NA - Existing OOTB
Integration
Will use OOTB integration with WinCan
Exhibit B - Proposal06/11/2024 C7 123 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 64
6.1 – IMPLEMENTATION AND PROJECT MANAGEMENT METHODOLOGY AND APPROACH Describe your implementation and project management methodology and approach to ensure a successful implementation.
Project Understanding
The City of Vista has been a long time Cityworks user and desires to refine, streamline and modernize their current work and asset management workflows and procedures as part of a Work, Asset and Land Management software evaluation and implementation.
POWER’s recommended approach for this project will be centered around working with the City of Vista to achieve just that. The ability to streamline, modernize and support the City of Vista’s short- and long-term strategic asset and work management vision are of utmost importance to POWER.
Implementation Approach
POWER is proposing a Discovery Phase followed by an Implementation Phase.
Discovery Phase
The POWER team will meet with each of the groups currently and will be utilizing the Cityworks AMS and PLL solutions.
For each group POWER will review the current usage, solicit any pain points they may have, identify any new modules or functionality in the platform that could alleviate the pain points, and identify any new uses that the group could make of the software. Following this, POWER will document an Implementation Plan for each group that covers the recommended path forward, identifyingthings suchas targeted reconfiguration of the software, changes to reports, new modules to deploy, and training needs.
The following groups of users and goals for the system are anticipated:
City Clerk – Need reports from the Cityworks AMS and PLL solution.
City Manager – Need reports from the Cityworks AMS and PLL solution. Includes Code Enforcement’s use of the PLL solution.
Community Development – Utilizes PLL for Building, Development, Construction inspection, and Planning.
Engineering – Utilizes PLL and AMS for Land Development, Sewer Engineering, Street and Traffic Engineering, Stormwater Engineering, and Capital Design and Construction.
Finance/treasurer – Need reports and financial integration for AMS and PLL based workflows.
Fire Department – Utilizes AMS for Inspections.
Public works – Utilizes AMS for Park maintenance, Parkways & Medians, Sewer, Stormwater maintenance, Street maintenance, Building & Facility maintenance, Fleet/Equipment maintenance.
Recreation & Community Services – Utilizes AMS for Facility maintenance.
The Discovery Phase will also be used to analyze the requested interfaces. POWER and the Velosimo team will review each interface point with the City and gather the level of requirements necessary to clearly define how the interfaces will be architected and developed. The costs and value gained for each interface point will be discussed. This information will be documented.
Section 6 – Implementation Approach
Exhibit B - Proposal06/11/2024 C7 124 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 65 POWER will then work with the City to determine which of the reconfiguration and integration recommendations will be implemented. Following this confirmation, POWER will provide the City with an estimate for implementation and move on to the Implementation Phase of the project. The order of implementation will be discussed with the City, who will have final say on the order the departments will be deployed.
Implementation Phase
The first step of the Implementation Phase is to migrate the solution to the hosted Cityworks environment (CWOL). The solution will be upgraded to the latest stable version of the Cityworks software. Once this performed, the entire City user community will start to use the new platform and the old on-premise platform can be retired.
Each department will then have their AMS and/or PLL implementations updated per the agreed upon Implementation Phase scope.
The Implementation Phase will include the following tasks for each group:
Detailed requirements – Low level requirements for each implementation change will be recorded and confirmed with the City
Reconfiguration – Application will be reconfigured in a Sandbox environment Interface Development – Interfaces will be developed and or configured on the Velosimo platform Testing – City users will test the new configuration. POWER will update per test results Training – If additional training is required, POWER will perform this end user and administrator training Deployment – The new configuration will be pushed to production Each of the tasks above are described in general in the following sections.
Project Management Methodology
Guiding Principles of Our Project Methodology
Strong Project Management is a key to a successful software implementation. Some of the guiding principles of our project methodology include:
Strong emphasis on business process improvement and needs assessment – POWER understands that a successful implementation can only be achieved if the POWER team and users all have a common understanding of the end-to-end businessprocesses employed by the City of Vista and specifically how the technology and integrations will fit into those processes.
Seeing is believing – POWER incorporates many demonstrations and prototypes into the workshops. Allowing users to see the impact theirconfiguration decisions have on the resultant application is crucial to developing a system that will meet the users’ needs.
Iterative deployments – A series of planning and implementation phases that deploy prioritized, ordered components and user groups at a measured pace so that early successes allow the City to see tangible results faster and reduce project risk.
Managing changes in process – To manage the implementation and modified/new processes, we typically identify and interview all stakeholders or groups with business requirements that must be met. We then analyze the requirements and identify process changes involving new users. This information is presented in the implementation plan, including recommendations for workflows, configuration, training, deployment and support.
Emphasis on asset management best practices – POWER has IAM-certified asset management professionals who will use that expertise to design and configure a Cityworks solution that provides the City with a sound asset management and maintenance management foundation.
Exhibit B - Proposal06/11/2024 C7 125 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 66 Benefits of Our Methodology
This methodology allows you to gain:
An implementation strategy that focuses on discovering your users’ needs and identifies ‘quick-win’ priorities during planning – Results in a quicker return on your software investment, leverages the experience of existing users and promotes adoption by new users.
A plan that focuses on understanding your business processes and how Cityworks can be used – Streamlines deployment and helps to establish efficient workflows for all your end users.
Satisfied users become champions for the system, promoting better buy-in among new groups – A strategy that has brought successful enterprise-wide deployment to existing POWER clients.
We have performed over 180 unique implementations of Cityworks. The power of the Cityworks platform is perfectly matched with our extensive experience in planning, designing, developing, and integrating an enterprise-level system for electric, gas, water and wastewater asset management. We understand how to match the system to the unique needs of an organization while at the same time offering a consistent user interface and definable processes for each group.
6.2 – PROJECT ORGANIZATION CHART
Provide a project organization chart highlighting the key staff who will be assigned to the project. Provide biographies for the project manager and other assigned resources.
City of Vista
Cityworks
Senior Consultant
Kelly Farley
POWER Engineers
Project Manager
Emily Ranft
PLL Technical Lead
Carrie Harapat
AMS Technical Lead
Jessica Stack
Integration Specialist
Velosimo
Cityworks
Consultant
Tim Shomberg
Cityworks
Senior Consultant
Peter Miller
Organizational
Change Management
Lead
Melanie Beck
POWER Engineers
Project Sponsor
Steve Kerr
Figure 37 - Project Organization Chart
Exhibit B - Proposal06/11/2024 C7 126 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 67 Proposed Project Team
Steve Kerr, PMP
Project Sponsor
COLORADO
Mr. Kerr has extensive experience delivering integrated software solutions and developing GIS and related systems for local government, and electric, gas, telecom, and water companies. He has held roles as director of delivery services, project manager, technical architect, and software engineer. He has led several multi-million-dollar projects involving software development, systems integration, and vendor management, most notably GIS implementations that integrated with work management and legacy systems. He has also developed specialized work design features for gas, electric, and telecom customers. For the past 18 years, he has been leading Cityworks AMS and PLL implementations. His current focus is leading POWER’s Cityworks PLL implementation department. Mr. Kerr is experienced in all phases of the product development life cycle and many different product development and delivery methodologies such asthe Rational Unified Process (RUP) and Agile project management methodologies.
Emily Ranft
Project Manager
TEXAS
Ms. Ranft is a senior consultant specializing in the development and implementation of Cityworks and the configuration of supporting Enterprise GIS systems. Working with municipal government as well as public and private utilities, Ms.
Ranft has successfully deployed a variety of Esri-based GIS, AMS, and PLL systems to support business requirements.
Her extensive implementation experience includes project management, asset management, planning, supporting architecture design, requirement studies, application deployment strategies, system configuration and training.
Carrie Harapat
PLL Technical Lead
MONTANA
Ms. Harapat is a versatile Senior Consultant with 17 years of success performing work with teams on a variety of projects. She is an experienced senior consultant in the utility industry, skilled at prioritizing quality solutions to clients including Cityworks implementations, Cityworks administration and troubleshooting, crystal report development, SQL support, and FME automation and datamigration. She has demonstrated consistently strong results while helping organizations implement new functionality and assisting them with the support of their existing processes.
Jessica Stack
AMS Technical Lead
SOUTH CAROLINA
Ms. Stack's years of Cityworks expertise include gap analysis, implementation, and configuration for AMS, PLL, mobile solutions; Crystal Reports; training and support for utilities, municipalities, and county government. She is skilled at leading technical teams and providing quality solutions utilizing Cityworks and Esri products. She specializes in Project Management, riskmitigation, requirements analysis, business process analysis and implementation planning.
Exhibit B - Proposal06/11/2024 C7 127 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 68 Pete Miller
Cityworks Senior Consultant
WISCONSIN
Mr. Miller has extensive experience delivering integrated software solutions and developing GIS and related systems for local government and other energy and water companies. He has held roles as a project manager, senior technical support analyst, GIS coordinator, and GIS supervisor. He has been involved in a variety of projects involving software implementation, systems integration, and GIS implementations that integrated with work management and legacy systems.
During his time at Azteca Systems/Cityworks, Mr. Miller was responsible for assisting clients as part of a professional services arrangement to implement Cityworks software, upgrade Cityworks implementations, adjust existing Cityworks implementations, expand Cityworks to additional departments/divisions, and leverage new technologies and features of the Cityworks software platform. This included identifying clients' core business practices, and how Cityworks and GIS technology can be applied to serve and improve business practices. He provided training to both prospective local system administrators and end users as well as ad-hoc support to clients.
He also provided technical support for the suite of software including Cityworks Server AMS, Cityworks Server PLL, Storeroom, Cityworks Respond, and Cityworks Desktop. He held the primary tech support specialist role for the PLL application in 2013 and assisted to develop other staff's knowledge concerning PLL, including assisting with and co- teaching formal Server PLL training sessions to customers.
Kelly Farley
Cityworks Senior Consultant
TEXAS
Mr. Farley is a dedicated professional with diverse experience supporting the local, state, federal, and private sectors in GIS, Geospatial, and Asset Management. His technical skills and strong understanding of end-user requirements within the industry have allowed him to provide support for field operations and management. Specializing in complex analysis and development of web mapping applications, Mr. Farley is a solution provider. A subset of relevant roles is listed below.
Tim Shomberg
Cityworks Consultant
WISCONSIN
Mr. Shomberg is a versatile GIS Consultant with over 5 years of proven success in executing a variety of GIS projects from building an enterprise facilities geodatabase to integrating Esri's Crowdsource Report with Cityworks. He is an experienced consultant, skilled at prioritizing multiple, simultaneous initiatives including enterprise-wide implementations and application development to achieve customers’ enterprise asset management programs and integrated asset management systems. He has demonstrated consistently strong results while helping organizations implement Cityworks and develop GIS infrastructure using automated processes. Tim wason the implementation team for Milwaukee County, Wisconsin, and assisted in the full GIS development as well as Cityworks configuration for over 10 departments.
Exhibit B - Proposal06/11/2024 C7 128 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 69 Melanie Beck
Organizational Change Management Consultant
WASHINGTON
Ms. Beck is a Prosci Certified Change Manager with utility experience. She is skilled in developing structured methodologies and leading change management activities, analyzing project scope, developing communication plans, and measuring user adoption. Ms. Beck specializes in mentoring SMEs to effectively support organizational change and provide targeted training services. Ms. Beck works with our clients to lead organizational change management workshops and measure user adoption and success of the change.
6.3 – WORK PLAN
Provide a detailed work plan that identifies major activities, tasks, deliverables, and resources. The work plan should assume that the project kickoff(s) will be held during August 2023 (or earlier, if possible).
What You Gain with Our Work Plan
Our work plan does the following:
Quick return on investment through a focused pilot project resulting in a re-engineered Cityworks solution Defines the scope of work so you know exactly what we intend to do.
Get immediate value from software.
NOTE:The project description is being provided in a condensed format per the RFP. POWER welcomes the opportunity to review and refine the work plan in greater detail with the City in future stages of the RFP process.
Project Description
The objective of this proposal is to re-engineer the City's current Cityworks implementation to modernize and streamline processes through analysis, configuration and integration and utilize new tools available throughthe Cityworks application suite. This will be accomplished through via a two-phased approach:
Phase 1: Discovery Phase
Phase 2: Implementation Phase
The Discovery Phase will begin with a thorough review of current processes, challenges in the existing implementation and available applications/functionality during onsite workshops. Following these onsite workshops, POWER will provide recommendations to the City on ways to improve the end user experience. Recommendations may include:
Workflow refinements
Configuration refinements
Integration recommendations
Incorporation of Cityworks extensions to the processes
Revised cost estimates for implementation based upon result of Discovery Phase Outlined below is a high-level summary of the tasks needed to carry outthis project. Project Management will exist across all phases of the project.
Exhibit B - Proposal06/11/2024 C7 129 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 70 Task 0, Project Management
Project management will ensure proper communication, scheduling, planning, monitoring and execution of work between the City and POWER during the project
Deliverables:
Project schedule and monthly status reports
Bi-weekly project team status calls and meeting minutes Project oversight, management, and controls
Change Management
Onsite project kickoff
PHASE 1 | DISCOVERY
Task 1, Discovery
Onsite workshops and web meetings to identify and document the current processes and challenges in the Cityworks implementation. Web meetings to plan and prioritize the configuration, development, testing, training, and deployment of each department utilizing a two-phased approach.
The Discovery Phase will also be used to analyze the requested interfaces. POWER and the Velosimo team will review each interface point with the City and gather the level of requirements necessary to clearly define how the interfaces will be architected and developed. The costs and value gained for each interface point will be discussed. This information will be documented.
Deliverables:
Onsite workshops to review current AMS and PLL process for City Clerk, City Manager, Community Development, Engineering, Finance/Treasurer, Fire, Human Resources, Public Works, and Recreation and Community Services Departments
Implementation Phase prioritization workshop and memo
Revised Implementation Phase scope and budget
Configuration requirements documentation
Integration requirements and design documentation
PHASE 2 | IMPLEMENTATION
Task 2, Migration to Cityworks Online Cloud
POWER will move the on-premise configuration to the Cityworks Online (CWOL) environment. At the same time, the solution will be upgraded to the latest stable version of the platform. The migration will first be performed in the CWOL Sandbox where it will be tested by end user representatives. Upon successful testing and deployment planning, the production CWOL environment will be deployed.
This is a one-time migration and will affect all user groups.
Deliverables:
Upgraded Cityworks platform
CWOL cloud deployment – both Sandbox and Production
Exhibit B - Proposal06/11/2024 C7 130 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 71 Task 3, Configuration and Review
Cityworks configuration and system review. POWER will update the configuration based off of the agreed upon scope of the Discovery Phase. POWER will review the changes with the user group and update as required.
This task will be repeated for each user group.
Deliverables:
Up to 310 hours of AMS Cityworks Test configuration (shared across all groups) Up to 350 hours of PLL Cityworks Test configuration (shared across all groups) Up to 80 hours of report development (shared across all groups) Task 4, Integration and Customization Development
POWER and Velosimo will conduct workshops and web meetings to document detailed requirements for each chosen interface point and customization. Velosimo will then develop these integrations and customizations.
This task will be repeated for each user group, as appropriate.
Deliverables:
Integrations with HdL, Tyler Munis Financials, Cashiering and Human Capital Management, State Licensing Board, CERS, and Credit Card processing on the Velosimo platform Integrations with DocuSign, Laserfiche and Bluebeam on the Velosimo platform Up to 40 hours each for WinCanVX and MicroPaver integration support by POWER consultants Up to 60 hours of SeeClickFix integration support by POWER consultants Up to 100 hours allocated for customization development Integration Technical Guide
Task 5, Acceptance Testing
Remote workshops and web meetings designed to validate the configuration and functionality of the Cityworks interface. Issue tracking, reporting and resolution.
This task will be repeated for each user group.
Deliverables:
Up to 340 hours of remote acceptance testing support, which includes required reconfiguration identified during testing (shared across all groups)
Task 6, Training
Workshops and web meetings designed to educate the supportteam and end users in the use, configuration settings and administration of the Cityworks software.
This task will be repeated for each user group.
Deliverables:
Up to 15 days of onsite training (shared across all groups) Custom training materials
Exhibit B - Proposal06/11/2024 C7 131 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 72 Task 7, Deployment
Deployment of the reconfigured solution, including interface deployment.
This task will be repeated for each user group.
Deliverables:
Deployment planning workshops
Production configuration deployed to CWOL
Task 8, Support
Post-deployment and ongoing support are designed to promote long term success of the deployed Cityworks solution.
Following the use of the allotted support time from POWER, support will be transitioned to the Cityworks support desk.
To ensure that the City continues to utilize the Cityworks productsuite to its fullest, POWER will provide bi-annual health checks. These health checks will involve a review of usage statistics and meetings with end users.
This task will be provided for each user group.
Deliverables:
Up to 80 hours of post deployment support (shared across all groups) Bi-annual system health checks (up to four times, shared across all groups) Clarifications
The implementation plan presented inthis project approach will be evaluated and confirmed after the Discovery Phase. Any deviation from the original plan will be evaluated and the effort will be re-estimated to confirm it still falls within the original scope of work. Any deviation may be subject to a project change order.
For any deliverables that consist of a document, unless provided otherwise, POWER will prepare the initial draft and will work with the City to prepare the final document to be mutually agreed upon.
Both parties will make reasonable effort to provide complete and accurate updates in a timely fashion for each deliverable. One (1) review cycle between draft and final deliverables will be provided.
MS Office (Project, Word, Excel, and Visio) will be used for project document deliverables and Microsoft Teams will be used for remote meetings.
For all onsite work, the City will provide facilities including desk/conference room, telephone, internet access and system access as required.
Any remote workshops may be spread out over multiple days to prevent web meeting fatigue and accommodate Subject Matter Experts (SMEs) schedules.
Project Management policies and procedures established by the City will be followed and no separate Project Management plan will be required.
Support for any corporate change management activities is not included in this scope of work.
All tasks will be scheduled based on mutually agreed upon start/end dates, resource availability and task dependencies.
A project schedule will be presented during project kickoff and will be refined as required.
Cityworks orientation for a maximum of ten (10) users.
Administrative orientation for a maximum of four (4) users.
Selection, acquisition, training, and deployment of field devices is not included.
The City will provide document approvals in writing.
Exhibit B - Proposal06/11/2024 C7 132 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 73 Support hours requested beyond what is included in this proposal will require a separate support agreement or change order to the existing agreement.
Ongoing support may include modifications to the existing configuration, integrations and/or Cityworks software upgrades. A separate support agreement or change order to the existing agreement may be required if the support tasks cannot be completed within the remaining support budget.
POWER is not responsible for any existing customizations.
In the event the requirements exceed the estimated budget, a change order may be issued.
6.4 – ROLES AND RESPONSIBILITIES OF THE CITY STAFF DURING IMPLEMENTATION Describe the roles and responsibilities of the City staff during implementation, and provide an estimated number of City resources, expected role and level of effort during each phase of the project.
Activities and Responsibilities
Table 5 - Activities and Responsibilities
Activity The City of Vista Responsibility POWER Responsibility Project
Management
Assign a Project Manager to the Project that is knowledgeable of the Project and has general decision-making authority to ensure timely resolution of issues that could impact project schedule Project
Management
Retain the same Project Manager across the entire length of the project to the degree that is possible. POWER reserves the right to account for additional onboarding and training or delays due to new project management staff through potential project change orders
Retain the same project manager across the entire
length of the project to the degree that is possible.
Project
Management
Retain the same SMEs and technical experts across the entire length of the project to the degree possible. POWER reserves the right to account for additional onboarding and training or delays due to new SMEs through potential project change orders.
Retain the same consultants and developers
across the entire length of the project to the
degree that it is possible.
Project
Management
Participate in and provide meeting facilities for on-site or web- based screen-sharing tools for remote workshops.
Provide appropriate personnel with the expertise
and knowledge related to the subtask to efficiently
conduct and facilitate all onsite and remote
meetings.
Project
Management
Coordinate and ensure that the appropriate Project stakeholders, IT personnel, representatives, and SMEs attend and participate in meetings and have enough time available to support project tasks.
Project
Management
Distribute and populate material and information to appropriate participants as preparation for meetings.
Prepare meeting agendas and, if appropriate, a list
of documents that are to be reviewed during the
workshop.
Exhibit B - Proposal06/11/2024 C7 133 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 74 Activity The City of Vista Responsibility POWER Responsibility Project
Management
Deliver existing business process, work order, service request, GIS and related system documentation to the POWER team
project manager at least two (2) weeks prior to the appropriate workshops.
Prepare meeting agendas and, if appropriate, a list
of documents that are to be reviewed during the
workshop.
Project
Management
Provide timely responses to questions raised by the POWER team during the project.
Project
Management
Review and provide written comments on the draft and final documents within ten (10) business days of delivery.
POWER will provide updates to reviewed
deliverable documents within five (5) business
days of receiving the consolidated document
feedback.
Configuration Provide access to all pertinent existing systems.
Configuration Provide access to the City's IT staff as needed during the software upgrade, configuration, and testing process.
Advise and support
Configuration Assist in developing any web pages leading up to the applications Advise and support Integration
Design &
Development
Provide integrating system expertise and development support for third-party application side of integrations
Advise and support
Testing Provide timely & consolidated feedback of any issues found during testing.
Deployment Provide access to the City's IT staff as needed during deployment activities. These include movement of components between development, test, training, and production environments.
Specify and validate the activities to be completed
by the City required to prepare the environment.
6.5 – CONVERSION METHODOLOGY FOR IMPLEMENTATION OF PROPOSED SOLUTION Describe the conversion methodology that will be used to implement the proposed solution. In addition, recommend what the City should convert (content and how many years of history) from the current system.
As this proposal encompasses Cityworks as the LMS and WAMS software, no conversion will be required for this effort.
In the event data manipulation is required for any of the known integrations, those specifications will be documented during the integration requirements and design workshops and depending upon level of effort may require a change order.
POWER is proposing that the City move from an on-premise solution to a cloud solution hosted by Trimble. This Cityworks Online (CWOL) move will require migration of the Cityworks database, website, and file attachments from the City’s environment to the CWOL environment. Some reconfiguration (e.g. GIS services, email servers) will take place as part of this migration.
Exhibit B - Proposal06/11/2024 C7 134 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 75
6.6 – TRAINING METHODOLOGY
Describe your training methodology and how you ensure users are prepared to use the proposed solution.
Training is a critical aspect of any project, especially one such as this, whichcould introduce new tools or functionality into the end users’ daily jobs. POWER works with our clients to design a training program that is appropriate for the project. The training approach outlined below provides an example of a “train-the-trainer” methodology by developing a core team of Cityworks experts through a series of training, testing, and support activities.
The training for this example project involves the following opportunities:
Core Team Training – The first training opportunity occurs at the beginning of the project and introduces the Cityworks software through instructor-led demonstrations. The goal of this training is to introduce participants to the full suite of Cityworks functionality including service requests, work orders, and inspections to provide the background necessary to understand the configuration decisions being made at the requirements workshops.
Soft Launch Training – The second opportunity to build the core training team is at the beginning of the acceptance testing period. Soft Launch training is held for a core team of users from each department that makes up the testing and training team. These core users then perform the in-house acceptance testing of the system. This training covers all aspects of Cityworks software required to perform the businessprocesses outlined during the project. This is instructor-led hands-on training.
Production Training – The third opportunity to form the core training team is during production training. This training follows the system acceptance testing and occurs just prior to production rollout.
These are role-based training sessions meaning that they are held separately with each group so that training topics, materials, and workflow examples can be tailored to the specific business process needs of the end-users. The POWER team has found that in an environment where we are introducing new technology, software, and business processes it is important to provide role-based training that covers the specific tasks needed to perform daily work.
This is much more effective than topical training which is often hard for end-users to relate back to their daily work.
The POWER team works with each department to prepare training materials that are tailored to their department. The training materials will be used during the production training sessions as well as during the end-user training session.
This approach allows us to refine and fine-tune the materials prior to end-user training.
System Administrator Training – The final opportunity to develop a core team of Cityworks experts is through the Cityworks systemadministrator training. This course is intended for the staff that will manage the configured Cityworks software. It covers system and database administration issues such as software installation, user accounts, security, code table creation, service request, work order and inspection templates, and resource (labor, material, equipment) hierarchies.
For each training session we have provided the following documentation:
Custom training slides
Custom end-user guides for each department
System administrators guide
Training Videos
Exhibit B - Proposal06/11/2024 C7 135 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 6 – IMPLEMENTATION APPROACH AND WORK PLAN | PAGE 76
6.7 – IMPACT OF ANY ALTERNATIVE SERVICE DELIVERY MODELS Describe how the use of any alternative service delivery models would impact the proposed implementation approach, work plan, and City staff level of effort.
POWER does not anticipate using any alternative service delivery models. However, during project kickoff and discovery, POWER will work with the City of Vista’s project team to discuss, refine and, if necessary, adjust the work plan.
6.8 – INTEGRATIONS WITH THIRD-PARTY APPLICATIONS
Describe how your platform manages integrations with third-party applications.
As described in Section 5.7, Recommended Method for Integration, POWER is proposing integrations using the Velosimo iPaaS offering. This solution utilizes the out of the box Cityworks integration functionality of APIs and WebHooks to interact with Cityworks AMS and PLL and the Velosimo iPaaS to interface with the third party applications.
Exhibit B - Proposal06/11/2024 C7 136 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 7 – OTHER REQUIREMENTS | PAGE 77
7.1 – ONGOING MAINTENANCE, RELEASE/UPGRADE, AND SUPPORT SERVICES Describe ongoing maintenance, release/upgrade, and support services. At a minimum, Proposers should address the following items: Help desk processes and procedures; Hours of support (stated in Pacific Standard Time); Escalation procedures; Response time commitments; Consequences for not meeting your SLA.
POWER understands the importance of ensuring reliable system support and maintenance is key to a successful implementation and long-term adoption. Our teams are experienced in all levels of system support from highly complex service level agreements and commitments to remote ad-hoc support contracts.
Based on our understanding of the City’s existing implementation experience with Cityworks, their existing knowledge and abilities to perform routine software maintenance, and the existing Cityworks software maintenance and support agreement that are in place, POWER proposes to provide a ‘two-level’ approach to project support as described in the implementation plan contained in this RFP response. In summary there will be two levels of support: POWER support provided during and immediately following the project, and Cityworks support following the project 'hand-off' and project contract expiration.
POWER SUPPORT: Once each phase has been deployed and the software is being used by department users, POWER will support City staff as they provide initial frontline support. This remote implementation support via web meetings and email can be used to address configuration, implementation, or software installation matters that may arise. These services are provided during normal business hours, Mountain Standard Time. The majority of POWER’s Cityworks clients utilize this approach for on-going support and typically renew these contracts each year to support software maintenance and Cityworks project planning.
CITYWORKS SUPPORT: Once POWER’s contracted support period is complete; the City will direct all support related questions to the Cityworks support team as outlined in the City’s software license agreement with Cityworks. Additional details can be found in the Sample Agreement provided in Section 09 – Software License Agreement. Typical items of Cityworks CWOL Support, and as requested in the RFP, are listed as follows:
Help desk processes and procedures
x Trimble utilizes product specific Support Portals for customers to contact and engage with support personnel.
Cityworks Support Portal: https://mycityworks.force.com Additional phone numbers and hours of availability for contacting Trimble with support requests may be listed in the Support Portal.
Hours of support (stated in Pacific Standard Time)
As listed and additional details can be found in the Sample Agreement provided in Section 09 – Software License Agreement.
As listed in the Help desk processes and procedures section above:
hours of availability for contacting Trimble with support requests may be listedin the Support Portal.
Additionally, as listed in the Response time commitments section:
The use of the term “hour(s)” refers to business hours based on Trimble’s regular business schedule, and excludes nights, weekends and locally-observed holidays (e.g., 24 hrs equals 3 business days at 8 hrs a day).
Section 7 – Other Requirements
Exhibit B - Proposal06/11/2024 C7 137 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 7 – OTHER REQUIREMENTS | PAGE 78 Response” means acknowledgment of the issue via the creation of a case number. Determination of priority level will occur as soon as practicable thereafter.
Cityworks Business Hours: 8am – 5pm MST (7am – 4pm PST) Escalation procedures
As listed and additional details can be found in the Sample Agreement provided in Section 09 – Software License Agreement.
Severity Priority Levels. As soon as reasonably practicable after Customer submits the relevant case information, Trimble will collect additional information and categorize the issue into one of four classifications as set forth below in good faith. Upon Customer submission of the case information, Trimble will use commercially reasonable efforts to issue a Response.
Table 6 - Priority Matrix
Impact
Widespread Large Localized Individualized
Urgency Critical P1 P1 P2 P2
High P1 P2 P2 P3
Medium P2 P3 P3 P3
Low P4 P4 P4 P4
Table 7 - Priority Definitions
Definitions
Impact Impact is a measure of the number of
users, sites, or devices affected.
Widespread. More than three quarters of users or devices are affected.
Large. (1) Multiple sites are affected or (2) between one-half and three-quarters of users or devices are affected.
Localized. (1) A single site is affected or (2) less than one half of users or devices are affected.
Individualized. A single or a small number of users or devices are affected.
Urgency Urgency is a measure of the severity of
the issue on the Customer’s operations.
Critical. Use of Product as a whole or core functionality is stopped with no work around and with severe immediate impact to the Customer’s operations (e.g., outage).
High. Use of Product as a whole or core functionality is severely degraded or a work around is available, and with immediate impact to the Customer’s operations.
Medium. Use of Product or any functionality is not working as expected, and can be addressed through education, training, work around, work order, or a future enhancement.
Low. All other requests that are not the above.
Response time commitments
As listed and additional details can be found in the Sample Agreement provided in Section 09 – Software License Agreement.
Once the priority level is determined, Trimble will use the level of effort for resolution described below.
Table 8 - Level of Effort for Resolution
Priority
Level*
Priority Criteria Target
Response
Goal**
Level of Effort for Resolutions
P1 most urgent and impactful ½ hour Trimble and Customer will prioritize any reasonably available resources to resolve the situation or identify a work around.
Exhibit B - Proposal06/11/2024 C7 138 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 7 – OTHER REQUIREMENTS | PAGE 79 Priority
Level*
Priority Criteria Target
Response
Goal**
Level of Effort for Resolutions
P2 urgent and impactful, but usually
has an acceptable temporary
workaround
hour Trimble and Customer will prioritize any reasonably available resources during standard business hours to resolve the situation or identify a work around.
P3 important, but not urgent and
impactful
4 hrs Trimble and Customer will use generally available resources during standard business hours to resolve the situation or identify a work around.
P4 a low priority, informational, or an
enhancement request
24 hrs Trimble and Customer are willing to use generally available resources during standard business hours to provide information or assistance.
The use of the term “hour(s)” refers to business hours based on Trimble’s regular business schedule, and excludes nights, weekends and locally observed holidays (e.g., 24 hrs equals 3 business days at 8 hrsa day). “Response” means acknowledgment of theissue via the creation of acasenumber. Determination of priority level will occur as soon as practicable thereafter.
Consequences for not meeting your SLA
As listed and additional details can be found in the Sample Agreement provided in Section 09 – Software License Agreement.
SLAs are listed for either (i) Software-as-a-Service or (ii) Licensed Software hosted by Trimble. Below is the listed remedy for failure of meeting the contracted SLAs:
Service Credits. If there is a verified failure of the Products to meet Target Availability in a particular month and Customer makes a request for service credit within thirty (30) days after the end of such month, Customer will be entitled to a credit based on the monthly fees due for the affected Product in such month (“Service Credit”). The Service Credit will be calculated as follows:
Service Credit = Pro Rata Fee * percentage of time that the Product did not meet the Target Availability The "Pro Rata Fee" means (1) for Target Availability measured monthly, one-twelfth of the total annual fee for the Product (excluding taxes, etc.), and (2) for Target Availability measured quarterly, one-fourth of the total annual fee for the Product (excluding taxes, etc). The Service Credit will be calculated to the nearest 30-minute interval.
The total Service Credits in a month may not exceed 20% of the Monthly Fee.
Trimble will apply each Service Credit to Customer’s next invoice, provided that Customer’s account is fully paid up, without any outstanding payment issues or disputes. Customer will not receive any refunds for any unused Service Credits.
Sole Remedy. Service Credits constitute liquidated damages and are not a penalty. The Service Credits set forth in this Section are customer’s sole and exclusive remedy for any failure to meet the Target Availability.
7.2 – SOLUTION USER GROUPS AND USER CONFERENCES
Identify if there are solution user groups and / or user conferences Cityworks frequently organizes and promotes local and regional user group meetings as well asglobal user conferences. Cityworks will notify customers in advance and will publish upcoming events online https://www.cityworks.com/events/) .
Exhibit B - Proposal06/11/2024 C7 139 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 7 – OTHER REQUIREMENTS | PAGE 80
7.3 – HARDWARE AND DATABASE SPECIFICATIONS
Provide hardware and database specifications for the proposed solution. As part of Proposer’s response, confirm your acceptance of the City’s technical standards.
The table below outlines the hardware and database specifications for Cityworks 15.8. POWER accepts the City's technical standards.
Table 9 - Cityworks 15.8 System Specifications
Cityworks 15.8 System Specifications
Database Server Specifications Specifications for a Database (Intel) Server:
Windows Server 2012 (64-bit)
Windows Server 2012 R2 (64-bit)
Windows Server 2016 (64-bit)
Windows Server 2019 (64-bit)
Windows Server 2022 (64-bit)
32 GB RAM (or better)
Recent generation Intel Xeon/4 core minimum server processor 3 GHz class (or better - preferred). 8 core recommended when PLL or AMS users exceed 80
AMS-PLL Client (User)
Specifications - 2D Maps
Specifications for a PC (Intel) Client:
Recent generation business-class Intel Core processor 3 GHz or better (max turbo frequency) 4GB system RAM (or better); 8 GB optimal
Windows 10 (32/64-bit)
Firefox
Chrome
Edge (Chromium-based)
AMS-PLL Application Server ~ 80
Users
Recommended Specifications for an Application (Intel) Server Windows Server 2016 (64-bit), IIS 10.x
Windows Server 2019 (64-bit), IIS 10.x
Windows Server 2022 (64-bit), IIS 10.x
32 GB RAM (or better)
Recent generation Intel Xeon / 4 core server processor 3 GHz class (8 core preferred; optimize processor selection on single-threaded performance)
Application can consume 1 GB + of disk space (500 MB on system drive) NET 4.8 Framework is required for the Cityworks application server as well as the GIS server if the Cityworks SOE is used
Crystal Reports Runtime server pack 26 or later is required Cityworks Add-Ons Cityworks Utilities Interface for pavement management PAVER versions 5.3.7 - 6.5.7
Pavement Management 1.0 app
Exhibit B - Proposal06/11/2024 C7 140 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 7 – OTHER REQUIREMENTS | PAGE 81 Cityworks 15.8 System Specifications
PAVER version 7.x
Cityworks Utilities Interface for CCTV
PACP versions 7.0
Supported Esri Enterprise
Platforms
10.6 10.6.1
10.7.1 10.8
10.8.1 10.9
10.9.1 11.0 (Cityworks 15.8.3 and newer)
Support RDBMS Platforms » Oracle 19c
SQL Server 2014
SQL Server 2016
SQL Server 2017
SQL Server 2019
Support RDBMS Express
Platforms
SQL Server Express 2014
SQL Server Express 2016
SQL Server Express 2017
SQL Server Express 2019
Compatible Mobile App Version » Cityworks Mobile 11
Minimum Compatible Mobile
Operating Systems
Mobile Operating Systems Compatible with Cityworks Mobile 11.x:
Android 10
iOS 15.0
7.4 – FREQUENCY OF APPLICATION PATCHES AND RELEASES
Describe the frequency that application patches and releases have been made available within the past two years. In addition, clearly identify the roles and responsibilities of the City to complete updates.
Frequency of Releases and Patches
The Cityworks AMS and PLL platform has major releases approximately once per year, with approximately 4-6 patches annually. The list below shows the releases of the main AMS and PLL platform over the past two years:
Exhibit B - Proposal06/11/2024 C7 141 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 7 – OTHER REQUIREMENTS | PAGE 82 Table 10 - Cityworks Releases the Past Two Years
Cityworks 15.8 Cityworks 15.7 Cityworks 15.6
Cityworks 15.8.4:February 2023 Cityworks 15.7.8:January 2023 Cityworks 15.6.9: June 2022 Cityworks 15.8.3:November 2022 Cityworks 15.7.7:July 2022 Cityworks 15.6.8:March 2022 Cityworks 15.8.2: August 2022 Cityworks 15.7.6:February 2022 Cityworks 15.6.7:December 2021 Cityworks 15.8.1:June 2022 Cityworks 15.7.5:January 2022 Cityworks 15.6.6:July 2021 Cityworks 15.8:April 2022 Cityworks 15.7.3:October 2021 Cityworks 15.6.5: June 2021 Cityworks 15.7.2: July 2021 Cityworks 15.6.4:April 2021 Cityworks 15.7.1:April 2021 Cityworks 15.6.3:January 2021 Cityworks 15.7:April 2021 Cityworks 15.6.2:January 2021 Cityworks 15.6.1:October 2020
Cityworks 15.6:September 2020
Other applications within the Cityworks product suite, suchas Mobile and Storeroom are on separate release schedules. Releases and/or patches come out approximately four times a year for each suchapplication. Refer to Attachment 6 – Cityworks Release History for a list of all recent past releases.
Exhibit B - Proposal06/11/2024 C7 142 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 8 – PRICING | PAGE 83 POWER developed the proposed budget based on our understanding of this project’s scope of work and our experience with similar projects. Pricing is supplied on the following pages in the requested format.
Cityworks ELA Pricing
The City of Vista has been a customer of Cityworks since 2009. We sincerely thank the City for the business these past 14 years and we hope to continue our relationship by being selected for this procurement.
Based on the requirements of the RFP as well as the long-term vision of the City, we propose the City upgrade the existing licensing to the Cityworks Premium Enterprise License Agreement (ELA) for both the Asset Management System (AMS) and Permits, Licensing and Land (PLL) solutions. This will provide the City all the tools necessary to integrate and drive efficiency throughout the City as it modernizes its digital services to its community.
If we are selected for this procurement, we will upgrade the existing license to the Premium ELA immediately upon notification of award for no cost through the October 28, 2023 renewal date. If SaaS is elected, we will work with the Cityworks partner selected to migrate your environment to Cityworks Online. Again, there won't be a software cost or hosting cost incurred for the upgrade until your October 28, 2023 renewal. The City may also elect to host Cityworks on- premises or in a private cloud. The fees in Table 1 are the same regardless of hosting preference.
The new rates will become effective starting October 28, 2023 per the proposed fee schedule in the following table.
We’ve included discounts in years 1 through 4 to give the City time to re-tool the current Cityworks deployment and roll- out the solution across all departments. The discount is 25%, 17.5%, 10%, and 5% in years 1-4 respectively.
To accommodate the 10-year pricing requested, we are assuming 5% increase applies beginning in years 6-10 (2029- 2033). Actual CPI at the time of renewal will vary and will be applied per the software license agreement.
The pricing in the following table provides the City pricing predictability through 2029 and will not be subject to CPI annually.
Velosimo Connect Platform Pricing
Velosimo Connect Platform Departmental Subscription includes all in-scope integrations.
As a part of the departmental subscription, Velosimo will build the rest of the required endpoints and related connectors identified in the proposal, in addition to providing the listed standard connectors.
Includes up to 16 1-week Onboarding Credits; Eight (8) credits are allocated for year one, four (4) are allocated for year two, and four (4) are allocated for year three. Unused credits expire at the end of each term. Credits include any combination of Design, Implementation, and Training as needed. If additional work is needed, the Customer may purchase additional Onboarding Credits at $3,000 per credit.
Includes up to 10 1-week MIS Credits; Six (6) credits are allocated for year one, four (4) credits are allocated for year two, and two (2) credits are allocated for year three. Unused credits expire at the end of each term. Additional MIS Credits can be purchased for $5,000 each.
Support is included in the annual subscription.
POWER Engineers Services Pricing
POWER has generated the attached services costs based on the RFP and our knowledge of the City’s current use of the Cityworks AMS and PLL platforms. Here are some notes concerning the implementation estimates.
Section 8 – Pricing
Exhibit B - Proposal06/11/2024 C7 143 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 8 – PRICING | PAGE 84 After the Discovery Phase, the estimates for implementation will be redone. We feel our estimates for implementation are conservative. Based on how much change is deemed required after Discovery, the estimates will either fall or rise. POWER will work with the City to properly scope the Implementation Phase and adhere to budgets.
Implementation and invoicing would be on a Time and Materials basis.
Exhibit B - Proposal06/11/2024 C7 144 of 391
Ci
t
y
of
Vi
s
t
a
CA
Ve
n
d
o
r
Co
s
t
Wo
r
k
s
h
e
e
t
Ye
a
r
1 Y
e
a
r
2 Y
e
a
r
3 Y
e
a
r
4 Y
e
a
r
5 Y
e
a
r
6 Y
e
a
r
7 Y
e
a
r
8 Y
e
a
r
9 Y
e
a
r
1 0
Ci
t
y
w
o
r
k
s
O
n
lin
e
A
M
S
P
L
L
P
r
e
m
iu
m
EL
A
f
o
r
2 5
0 L
o
g
in
s
p
e
r
P
r
o
d
u
c
t
25 0
1 5
0 0
0 0
1 6
5 0
0 0
1 8
0 0
0 0
1 9
0 0
0 0
2 0
0 0
0 0
2 1
0 0
0 0
2 2
0 5
0 0
2 3
1 5
2 5
2 4
3 1
0 1
2 5
5 2
5 6
In
c
lu
d
e
s
a
ll
C
it
y
w
o
r
k
s
A
M
S
P
L
L
Pr
o
d
u
c
t
s
a
n
d
A
P
I
s
f
o
r
3 r
d
p
a
r
t
y
in
t
e
g
r
a
t
io
n
s
In
c
lu
d
e
s
1 S
a
n
d
b
o
x
Su
b
t
o
t
a
l
W
A
M
S
M
o
d
u
l
e
s
1 5
0 0
0 0
1 6
5 0
0 0
1 8
0 0
0 0
1 9
0 0
0 0
2 0
0 0
0 0
2 1
0 0
0 0
2 2
0 5
0 0
2 3
1 5
2 5
2 4
3 1
0 1
2 5
5 2
5 6
Ve
lo
s
im
o
C
o
n
n
e
c
t
P
la
t
f
o
r
m
D
e
p
a
r
t
m
e
n
t
Su
b
s
c
r
ip
t
io
n
8 0
6 2
5 8
8 6
8 8
9 6
7 5
0 1
0 7
5 0
0 1
0 7
5 0
0 Su
b
t
o
t
a
l
O
t
h
e
r
M
o
d
u
l
e
s
8 0
6 2
5 8
8 6
8 8
9 6
7 5
0 1
0 7
5 0
0 1
0 7
5 0
0 To
t
a
l
A
p
p
l
i
c
a
t
i
o
n
L
i
c
e
n
s
i
n
g
F
e
e
s
2 3
0 6
2 5
2 5
3 6
8 8
2 7
6 7
5 0
2 9
7 5
0 0
3 0
7 5
0 0
2 1
0 0
0 0
2 2
0 5
0 0
2 3
1 5
2 5
2 4
3 1
0 1
2 5
5 2
5 6
Pr
o
p
o
s
e
r
N
a
m
e
P
O
W
E
R
E
n
g
i
n
e
e
r
s
I
n
c
Ot
h
e
r
M
o
d
u
le
s
i
e
s
y
s
t
e
m
t
o
o
ls
r
e
p
o
r
t
in
g
e
t
c
o
f
Li
c
e
n
s
e
s
On
e
Ti
m
e
Li
c
e
n
s
e
Co
s
t
Ve
n
d
o
r
N
o
t
e
s
a
n
d
o
r
A
s
s
u
m
p
t
io
n
s
De
s
c
r
ip
t
io
n
Wo
r
k
O
r
d
e
r
A
s
s
e
t
M
a
n
a
g
e
m
e
n
t
S
y
s
t
e
m
W
A
M
S
a
n
d
L
a
n
d
M
a
n
a
g
e
m
e
n
t
S
y
s
t
e
m
L
M
S
An
n
u
a
l
M
a
in
t
e
n
a
n
c
e
F
e
e
WA
M
S
an
d
LM
S
RF
P
WA
M
S
Ap
p
l
i
c
a
t
i
o
n
Mo
d
u
le
Pr
ic
in
g
Pa
g
e
1 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 8 – PRICING | PAGE 85 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 145 of 391
Ci
t
y
of
Vi
s
t
a
CA
Ve
n
d
o
r
Co
s
t
Wo
r
k
s
h
e
e
t
Se
r
v
i
c
e
C
a
t
e
g
o
r
y
H
o
u
r
s
R
a
t
e
I
m
p
l
e
m
e
n
t
a
t
i
o
n
F
e
e
N
o
t
e
s
A
s
s
u
m
p
t
i
o
n
s
Ta
s
k
0 P
r
o
j
e
c
t
M
a
n
a
g
e
m
e
n
t
4 2
9 2
2 7
2 5
9 7
4 9
0 Ta
s
k
1 D
i
s
c
o
v
e
r
y
6 4
2 2
2 7
2 5
1 4
5 8
9 5
Ta
s
k
2 M
i
g
r
a
t
i
o
n
t
o
C
W
O
L
1 1
8 2
2 7
2 5
2 6
8 1
6 Ta
s
k
3 C
o
n
f
i
g
u
r
a
t
i
o
n
8 8
5 2
2 7
2 5
2 0
1 1
1 6
Ta
s
k
5 A
c
c
e
p
t
a
n
c
e
T
e
s
t
i
n
g
4 1
6 2
2 7
2 5
9 4
5 3
6 Ta
s
k
6 T
r
a
i
n
i
n
g
2 0
1 2
2 7
2 5
4 5
6 7
7 Ta
s
k
7 D
e
p
l
o
y
m
e
n
t
1 7
0 2
2 7
2 5
3 8
6 3
3 Ta
s
k
8 S
u
p
p
o
r
t
2 5
5 2
2 7
2 5
5 7
9 4
9 Su
b
t
o
t
a
l
W
A
M
S
M
o
d
u
l
e
s
3 1
1 6
70 8
1 1
1 Se
r
v
i
c
e
C
a
t
e
g
o
r
y
H
o
u
r
s
R
a
t
e
I
m
p
l
e
m
e
n
t
a
t
i
o
n
F
e
e
N
o
t
e
s
A
s
s
u
m
p
t
i
o
n
s
Su
b
t
o
t
a
l
O
t
h
e
r
M
o
d
u
l
e
s
To
t
a
l
I
m
p
l
e
m
e
n
t
a
t
i
o
n
S
e
r
v
i
c
e
s
3 1
1 6
7 0
8 1
1 1
0 0
Wo
r
k
O
r
d
e
r
A
s
s
e
t
M
a
n
a
g
e
m
e
n
t
S
y
s
t
e
m
W
A
M
S
a
n
d
L
a
n
d
M
a
n
a
g
e
m
e
n
t
S
y
s
t
e
m
L
M
S
M
o
d
u
l
e
s
Ot
h
e
r
M
o
d
u
l
e
s
Pr
o
p
o
s
e
r
N
a
m
e
P
O
W
E
R
E
n
g
i
n
e
e
r
s
I
n
c
WA
M
S
an
d
LM
S
RF
P
WA
M
S
Im
p
l
e
m
e
n
t
a
t
i
o
n
Se
r
v
i
c
e
s
Pa
g
e
2 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 8 – PRICING | PAGE 86 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 146 of 391
Ci
t
y
of
Vi
s
t
a
CA
Ve
n
d
o
r
Co
s
t
Wo
r
k
s
h
e
e
t
Re
q
u
i
r
e
d
I
n
t
e
g
r
a
t
i
o
n
I
n
t
e
r
f
a
c
e
H
o
u
r
s
R
a
t
e
In
t
e
g
r
a
t
i
o
n
Fe
e
In
t
e
g
r
a
t
i
o
n
N
o
t
e
s
A
s
s
u
m
p
t
i
o
n
s
Ty
l
e
r
M
u
n
i
s
T
y
l
e
r
C
a
s
h
i
e
r
i
n
g
T
y
l
e
r
HC
M
H
d
L
D
o
c
u
S
i
g
n
L
a
s
e
r
f
i
c
h
e
Bl
u
e
b
e
a
m
C
A
S
t
a
t
e
L
i
s
e
n
s
i
n
g
B
o
a
r
d
CE
R
S
a
n
d
P
a
y
m
e
n
t
w
o
r
k
s
17 2
2 2
7 2
5 3
9 0
8 7
In
c
l
u
d
e
s
P
O
W
E
R
E
n
g
i
n
e
e
r
s
b
u
s
i
n
e
s
s
a
n
a
l
y
s
t
s
u
p
p
o
r
t
o
v
e
r
Ve
l
o
s
i
m
o
i
n
t
e
g
r
a
t
i
o
n
s
Se
e
C
l
i
c
k
F
i
x
8 0
2 2
7 2
5 1
8 1
8 0
W
o
r
k
r
e
q
u
i
r
e
d
t
o
u
p
g
r
a
d
e
i
n
t
e
r
f
a
c
e
t
e
s
t
d
e
p
l
o
y
Wi
n
C
a
n
5 5
2 2
7 2
5 1
2 4
9 9
Wo
r
k
r
e
q
u
i
r
e
d
t
o
i
m
p
l
e
m
e
n
t
O
O
T
B
W
i
n
C
a
n
C
i
t
y
w
o
r
k
s
i
n
t
e
g
r
a
t
i
o
n
in
c
l
u
d
i
n
g
p
l
a
n
n
i
n
g
i
m
p
l
e
m
e
n
t
a
t
i
o
n
t
e
s
t
i
n
g
a
n
d
d
e
p
l
o
y
m
e
n
t
Mi
c
r
o
P
a
v
e
r
5 5
2 2
7 2
5 1
2 4
9 9
Wo
r
k
r
e
q
u
i
r
e
d
t
o
i
m
p
l
e
m
e
n
t
O
O
T
B
M
i
c
r
o
P
a
v
e
r
C
i
t
y
w
o
r
k
s
in
t
e
g
r
a
t
i
o
n
i
n
c
l
u
d
i
n
g
p
l
a
n
n
i
n
g
i
m
p
l
e
m
e
n
t
a
t
i
o
n
t
e
s
t
i
n
g
a
n
d
de
p
l
o
y
m
e
n
t
Cu
s
t
o
m
i
z
a
t
i
o
n
B
u
c
k
e
t
1 2
0 2
2 7
2 5
2 7
2 7
0 Bu
c
k
e
t
o
f
h
o
u
r
s
t
o
u
s
e
o
n
c
u
s
t
o
m
i
z
a
t
i
o
n
s
i
d
e
n
t
i
f
i
e
d
d
u
r
i
n
g
Di
s
c
o
v
e
r
y
R
e
q
u
e
s
t
s
w
i
l
l
b
e
p
r
i
o
r
i
t
i
z
e
d
a
n
d
e
s
t
i
m
a
t
e
d
A
l
l
t
i
m
e
f
o
r
de
s
i
g
n
i
m
p
l
e
m
e
n
t
a
i
t
o
n
t
e
s
t
i
n
g
a
n
d
d
e
p
l
o
y
m
e
n
t
w
i
l
l
b
e
d
r
a
w
n
fr
o
m
t
h
i
s
b
u
c
k
e
t
To
t
a
l
I
n
t
e
g
r
a
t
i
o
n
s
4 8
2 10
9 5
3 5
In
t
e
g
r
a
t
i
o
n
s
I
n
t
e
r
f
a
c
e
s
Pr
o
p
o
s
e
r
N
a
m
e
P
O
W
E
R
E
n
g
i
n
e
e
r
s
I
n
c
WA
M
S
an
d
LM
S
RF
P
WA
M
S
In
t
e
g
r
a
t
i
o
n
s
In
t
e
r
f
a
c
e
s
Pa
g
e
3 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 8 – PRICING | PAGE 87 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 147 of 391
Ci
t
y
of
Vi
s
t
a
CA
Ve
n
d
o
r
Co
s
t
Wo
r
k
s
h
e
e
t
Da
t
a
C
o
n
v
e
r
s
i
o
n
S
o
u
r
c
e
H
o
u
r
s
R
a
t
e
Da
t
a
Co
n
v
e
r
s
i
o
n
Fe
e
Da
t
a
C
o
n
v
e
r
s
i
o
n
N
o
t
e
s
A
s
s
u
m
p
t
i
o
n
s
N/
A
To
t
a
l
D
a
t
a
C
o
n
v
e
r
s
i
o
n
s
Pr
o
p
o
s
e
r
N
a
m
e
P
O
W
E
R
E
n
g
i
n
e
e
r
s
I
n
c
Da
t
a
C
o
n
v
e
r
s
i
o
n
s
WA
M
S
an
d
LM
S
RF
P
WA
M
S
Da
t
a
Co
n
v
e
r
s
i
o
n
s
Pa
g
e
4 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 8 – PRICING | PAGE 88 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 148 of 391
Ci
t
y
of
Vi
s
t
a
CA
Ve
n
d
o
r
Co
s
t
Wo
r
k
s
h
e
e
t
3r
d
P
a
r
t
y
P
r
o
d
u
c
t
D
e
s
c
r
i
p
t
i
o
n
Co
s
t
3 r
d
P
a
r
t
y
P
r
o
d
u
c
t
N
o
t
e
s
A
s
s
u
m
p
t
i
o
n
s
To
t
a
l
3 r
d
P
a
r
t
y
P
r
o
d
u
c
t
s
Pr
o
p
o
s
e
r
N
a
m
e
P
O
W
E
R
E
n
g
i
n
e
e
r
s
I
n
c
3r
d
P
a
r
t
y
P
r
o
d
u
c
t
s
WA
M
S
an
d
LM
S
RF
P
WA
M
S
3r
d
Pa
r
t
y
Pr
o
d
u
c
t
s
Pa
g
e
5 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 8 – PRICING | PAGE 89 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 149 of 391
Ci
t
y
of
Vi
s
t
a
CA
Ve
n
d
o
r
Co
s
t
Wo
r
k
s
h
e
e
t
Op
t
i
o
n
a
l
O
f
f
e
r
i
n
g
D
e
s
c
r
i
p
t
i
o
n
C
o
s
t
O
p
t
i
o
n
a
l
O
f
f
e
r
i
n
g
N
o
t
e
s
A
s
s
u
m
p
t
i
o
n
s
To
t
a
l
O
p
t
i
o
n
a
l
O
f
f
e
r
i
n
g
s
Pr
o
p
o
s
e
r
N
a
m
e
P
O
W
E
R
E
n
g
i
n
e
e
r
s
I
n
c
Op
t
i
o
n
a
l
O
f
f
e
r
i
n
g
s
WA
M
S
an
d
LM
S
RF
P
WA
M
S
Op
t
i
o
n
a
l
Of
f
e
r
i
n
g
s
Pa
g
e
6 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 8 – PRICING | PAGE 90 Ex
h
ib
it
B
P
r
o
p
o
s
a
l
06/11/2024 C7 150 of 391
Ci
t
y
of
Vi
s
t
a
CA
Ve
n
d
o
r
Co
s
t
Wo
r
k
s
h
e
e
t
Tr
i
p
D
e
s
c
r
i
p
t
i
o
n
No
o
f
Tr
i
p
s
Co
s
t
p
e
r
Tr
i
p
To
t
a
l
C
o
s
t
T
r
a
v
e
l
N
o
t
e
s
A
s
s
u
m
p
t
i
o
n
s
Di
s
c
o
v
e
r
y
T
r
i
p
1 2
2 7
5 0
0 0
0 1
5 0
0 0
T
w
o
c
o
n
s
u
l
t
a
n
t
s
f
o
r
5 d
a
y
s
e
a
c
h
t
r
i
p
Di
s
c
o
v
e
r
y
T
r
i
p
3 I
n
t
e
g
r
a
t
i
o
n
s
1 7
5 0
0 0
0 7
5 0
0 T
w
o
c
o
n
s
u
lt
a
n
t
s
f
o
r
4 d
a
y
s
Tr
a
i
n
i
n
g
T
r
i
p
s
3 3
7 5
0 0
0 1
1 2
5 0
O
n
e
c
o
n
s
u
lt
a
n
t
5 d
a
y
s
p
e
r
t
r
i
p
Po
s
t
D
e
p
l
o
y
m
e
n
t
H
e
a
l
t
h
C
h
e
c
k
s
4 3
0 0
0 0
0 1
2 0
0 0
2 c
o
n
s
u
l
t
a
n
t
2 d
a
y
s
p
e
r
t
r
i
p
To
t
a
l
D
a
t
a
C
o
n
v
e
r
s
i
o
n
s
1 0
45 7
5 0
Pr
o
p
o
s
e
r
N
a
m
e
P
O
W
E
R
E
n
g
i
n
e
e
r
s
I
n
c
Tr
a
v
e
l
WA
M
S
an
d
LM
S
RF
P
WA
M
S
Tr
a
v
e
l
Pa
g
e
7 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 8 – PRICING | PAGE 91 Ex
h
ib
it
B
P
r
o
p
o
s
a
l
06/11/2024 C7 151 of 391
Ci
t
y
of
Vi
s
t
a
CA
Ve
n
d
o
r
Co
s
t
Wo
r
k
s
h
e
e
t
Re
s
o
u
r
c
e
C
a
t
e
g
o
r
y
Ho
u
r
l
y
Ra
t
e
No
t
e
s
A
s
s
u
m
p
t
i
o
n
s
Pr
o
j
e
c
t
M
a
n
a
g
e
m
e
n
t
22 5
0 0
Se
n
i
o
r
P
L
L
C
o
n
s
u
l
t
a
n
t
22 5
0 0
Se
n
i
o
r
A
M
S
C
o
n
s
u
l
t
a
n
t
22 5
0 0
AM
S
C
o
n
s
u
l
t
a
n
t
19 3
0 0
PL
L
C
o
n
s
u
l
t
a
n
t
19 3
0 0
Pr
o
j
e
c
t
C
o
n
t
r
o
l
s
S
p
e
c
i
a
l
i
s
t
18 5
0 0
Sr
S
o
f
t
w
a
r
e
D
e
v
e
l
o
p
e
r
2 2
5 0
0 Sr
S
o
f
t
w
a
r
e
A
r
c
h
i
t
e
c
t
2 7
0 0
0 Sr
P
r
o
j
e
c
t
M
a
n
a
g
e
r
2 7
0 0
0 Pr
o
p
o
s
e
r
N
a
m
e
P
O
W
E
R
E
n
g
i
n
e
e
r
s
I
n
c
Pr
o
f
e
s
s
i
o
n
a
l
S
e
r
v
i
c
e
s
R
a
t
e
S
h
e
e
t
WA
M
S
an
d
LM
S
RF
P
WA
M
S
Pr
o
f
e
s
s
i
o
n
a
l
Se
r
v
i
c
e
s
Ra
t
e
Sh
e
e
t
Pa
g
e
8 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 8 – PRICING | PAGE 92 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 152 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 – SOFTWARE LICENSING AGREEMENTS | PAGE 93
STANDARD SOFTWARE LICENSING AND MAINTENANCE AGREEMENTS
Following this page are examples of software licensing and maintenance agreements for Cityworks Online. Velosimo’s Master Subscription Agreement can be found in Attachment 9 – Velosimo Master Subscription Agreement.
Section 9 – Software Licensing and
Maintenance Agreements
Exhibit B - Proposal06/11/2024 C7 153 of 391
Addendum #1
Terms of Service
These Terms of Service (this “Agreement”) are entered into by and between (a) the “Trimble” entity identified on an Order or SOW and (b) the “Customer” entity identified on an Order or SOW (“Customer” or “you”). Certain capitalized terms are defined in Exhibit B and others are defined contextually in this Agreement.
The Order may also be subject to supplemental product terms and conditions referenced in the applicable Order (“Supplemental Product Terms”). This Agreement consists of the terms and conditions set forth below and any applicable Supplemental Product Terms, Support Terms, Order, and SOW. Any conflict or inconsistency will be resolved in the following order of precedence: (1) the Order, (2) the Supplemental Product Terms, (3) the body of this Agreement, (4) the Support Terms, and (5) the SOW.
The “Effective Date” of this Agreement means the effective date stated on the Order, or if there is no Order, then the date that the Products are first made available to Customer. This Agreement will govern Customer’s initial purchase(s) as well as any renewals thereof (unless different terms are specified upon renewal).
If you are accessing or using Products on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. All references to “you” reference your company. BY SIGNING AN ORDER OR SOW OR INSTALLING,
ACCESSING, OR USING ANY PRODUCTS THAT ARE SUBJECT TO THIS AGREEMENT, YOU INDICATE YOUR ACCEPTANCE OF THIS AGREEMENT AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. EACH PARTY EXPRESSLY AGREES THAT THIS AGREEMENT IS LEGALLY BINDING UPON IT.
1. Products.
1.1 Product Types. The following provisions apply to the applicable Product type, as set forth in the Order. a) Software-as-a-Service. For Products that are deployed as Software-as-a-Service, as set forth in the Order, subject to the terms of this Agreement, Customer may access and use the Products during the Term only for its internal business purposes in accordance with the Documentation, Usage Limitations, any applicable Supplemental Product Terms, and this Agreement. b) Licensed Software. For Products that are Licensed Software for deployment on premises or on a device, as set forth in the Order, subject to the terms of this Agreement, Trimble hereby grants Customer a non-transferable, non-sublicensable, non-exclusive license, during the Term, to install, copy, and use the Licensed Software on systems or devices under Customer’s control only for its internal business purposes in accordance with the Documentation, Usage Limitations, any applicable Supplemental Product Terms, and this Agreement. Licensed Software is licensed, not sold.
c) Hosting Services. For Products that are Licensed Software, but are deployed through hosting services delivered by Trimble, as set forth in the Order, the Products are subject to the terms and conditions applicable to Licensed Software.
1.2 Authorized Users and Administrators.
a) Only Authorized Users may access or use the Products. User IDs are granted to individual, named persons, and each Authorized User will keep login credentials confidential and not share them with anyone else. Customer is responsible for its Authorized Users’ compliance with this Agreement and actions taken through their accounts. In the event an Authorized User is no longer authorized to use a Product on Customer’s behalf, Customer will promptly de-activate such Authorized User’s access. Only if expressly permitted under the applicable Order or Supplemental Product Terms, Customer may transfer Authorized User status from one individual to another at any time, provided that use of the Products by its Authorized Users in the aggregate remains within any applicable Usage Limitations. Customer will promptly notify Trimble if it becomes aware that any of its Authorized User login credentials have been compromised.
b) If a Product permits administrator access, as described in the Documentation, Customer may designate one or more Authorized Users to be administrators (each an “Administrator”) with control over Customer’s account, including management of Authorized Users and Customer Data, as described in the Documentation. Customer is fully responsible for its choice of Administrators and any actions they take with respect to the Products. Trimble’s responsibilities do not extend to the internal management or administration of the Products for Customer.
1.3 API Access and Customer Applications.
a) API. Products may include one or more application program interfaces (“API(s)”) that allow Customer to develop applications, code, or services that communicate with the Products (collectively, “Customer Applications”). Such APIs, if any, may be available upon request. Customer may use an API only if such use is authorized in the Documentation or otherwise in writing by Trimble. Use of APIs 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 94 Exhibit B - Proposal06/11/2024 C7 154 of 391
may be subject to additional terms and conditions. Trimble may modify APIs from time to time, and Trimble is not responsible for the compatibility of any such modifications with Customer Applications. b) Use of Customer Applications. If use of an API is authorized, subject to the terms of this Agreement and in compliance with the applicable Documentation, Customer may develop Customer Applications for use solely by Customer’s Authorized Users. Customer willnot develop Customer Applications for the benefit of, or distribute Customer Applications to, any third party. Customer assumes all risk and liability regarding the development or use of any Customer Applications. Other customers or Trimble itself may independently develop applications similar to Customer Applications.
1.4. Restrictions. Customer will not (and will not permit, encourage, or assist anyone else to) do any of the following: (a) provide access to, distribute, sell, or sublicense the Products to a third party; (b) use the Products on behalf of, or to provide any product or service to, third parties; (c) use the Products to develop a similar or competing product or service; (d) reverse engineer, decompile, disassemble, or seek to access the source code or non-public APIs to any element of the Products, except to the extent expressly permitted by Law (and then only after providing prior written notice to Trimble); (e) modify or create derivative works of the Products or copy any element of the Products (other than in connection with making copies of Licensed Software authorized under this Agreement); (f) remove or obscure any proprietary notices in the Products; (g) publish benchmarks or performance information about the Products, except to the extent expressly permitted by Law; (h) interfere with the Products’ operation or its use by others, circumvent its access restrictions or, without the prior written permission of Trimble, conduct any security or vulnerability test of the Products; (i) transmit any viruses or other harmful materials to the Products; (j) submit to the Products any information that is inappropriate, defamatory, obscene, salacious, or unlawful, or use the Products to defame, harass, stalk, threaten, or otherwise violate the rights of others; (k) use the Products to advertise, offer to sell or buy goods, or otherwise for business promotional purposes; or l) for Licensed Software, unless expressly permitted in the Order, Supplemental Product Terms, or the Documentation, use or host any Licensed Software in a virtual server environment.
1.5 Trials and Betas. If Customer receives access to the Products or any features thereof on a free or trial basis or as an alpha, beta, or early access offering (“Trials and Betas”), use is permitted only for Customer’s internal evaluation to determine whether to purchase a license or subscription to the Product during the period designated by Trimble (or if not designated, 30 days). If Customer purchases a license or subscription to the Products, this Agreement will apply to Customer’s use unless otherwise specified in the applicable Order. Trials and Betas are optional and Trimble may cease offering Trials and Betas at any time for any reason. Trials and Betas may be inoperable, incomplete, or include features that Trimble may never release, and their features and performance information are Trimble’s Confidential Information. If the Products include a mechanism that limits access to Trials and Betas, Customer will not attempt to circumvent any such mechanism or restriction. Notwithstanding anything else in this Agreement: (a) Trimble has no obligation to retain Customer Data used with Trials and Betas; (b) Trimble provides the Trial and Betas “AS-IS” with no warranty, indemnity, service levels, or support; and (c) Trimble’s liability for Trials and Betas will not exceed US$50.
1.6 Educational Versions. Notwithstanding the foregoing, for any version of the Products designated as “educational,” or a similar term, Customer may use the Products solely for educational purposes (i.e., by an instructor or a student at an educational institution and while engaged in educational work). Such educational versions may not be used (a) by any other person; (b) by any educational institution for any non-educational purposes; or (c) for any for-profit purpose, including professional work or training offered for a fee, or by commercial entities.
1.7 Internet Connection. Productsmay require an active Internet connection or other means of electronic communications to operate, which are not the responsibility of Trimble.
1.8 Delivery and Deployment. Products, Documentation, and License Keys, if any, will be delivered by electronic means unless otherwise specified on the applicable Order. Delivery is deemed to occur on the date on which a Product and License Key, if any, are first made available to Customer. Products may gather and transmit to Trimble license compliance and activation data. Customer will not disable, modify, or interfere with the operation of any such functionality of the Products. Trimble may use the foregoing information to validate the authenticity of Customer’s license to the Products, to register Customer’s Products, for license metering, and to protect Trimble against unlicensed or illegal use of the Products.
2. Data Rights.
2.1 Data Usage and Ownership.
a) Customer hereby grants to Trimble and its Affiliates the non-exclusive, worldwide, irrevocable, royalty-free right: (i) to use Customer Data during the Term to provide the Products, Support, and Professional Services to Customer; (ii) to use and disclose Customer Data as otherwise permitted pursuant to this Agreement or any written consent or instructions of Customer; and, (iii) on a perpetual basis: (A) to create, use, and disclose Anonymized Data for any purpose and (B) subject to Trimble’s confidentiality obligations in Section 13 (Confidentiality) and all applicable Data Protection Legislation, to use Customer Data to develop, maintain, and improve the Products and any other products, software, and services of Trimble or its Affiliates. 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 95 Exhibit B - Proposal06/11/2024 C7 155 of 391
b) Except for Trimble’s use rights set forth in this Agreement, as between the parties, Customer retains all intellectual property and other rights in Customer Data. Trimble owns all right, title, and interest in Anonymized Data (including, without limitation, any and all intellectual property rights).
c) Customer will not have access to Customer Data after termination or expiration of the Term, unless otherwise indicated in the Documentation, Order, Supplemental Product Terms, or the parties agree otherwise in writing. d) In the event of any conflict between the terms of Section 13 (Confidentiality) and this Section 2.1 (Data Usage and Ownership), the terms of this Section 2.1 (Data Usage and Ownership) will control.
2.2 Personal Information and Data Protection.
a) All applicable laws, rules, and regulations relating to privacy and data protection, including GDPR and CCPA (as defined below), are referred to as “Data Protection Legislation.” “Personal Information” is defined as in the applicable Data Protection Legislation, or if no definition is provided, any personally identifiable information which is either (i) provided by Customer or on its behalf as required for and in connection with the normal use and operation of Products or (ii) automatically collected through the Products on Customer’s behalf. “Applicable,” in this context, means the Data Protection Legislation applicable to Customer at Customer’s principal place of business or to Trimble at Trimble’s principal place of business, and such laws that Customer notifies Trimble in writing of that apply to the parties.
b) Each party will comply with all applicable requirements of the Data Protection Legislation that applies to it. This Section 2.2(b) is in addition to, and does not relieve, remove, or replace, a party's obligations or rights under the applicable Data Protection Legislation. c) Without prejudice to the generality of Section 2.2(b), Customer will ensure that it has all necessary and appropriate consents and notices in place (i) to enable lawful transfer of the Personal Information to Trimble for the duration and purposes of the Agreement and (ii) to enable Trimble to lawfully use, process, and transfer the Personal Information in accordance with this Agreement, including on the Customer's behalf.
d) The parties acknowledge that: (i) if Trimble processes any Personal Information hereunder, it is on the Customer's behalf when performing its obligations under this Agreement and (ii) the Personal Information may be transferred, stored, and/or accessed from outside of the country where the Customer’s principal place of business is located in order to provide the Products or to otherwise perform any of Trimble's other obligations under this Agreement. e) If the processing of Personal Information by Trimble is subject to the General Data Protection Regulation ((EU) 2016/679) or the Data Protection Act 2018 of the United Kingdom (“GDPR”), then, at the request of Customer, the parties will execute an applicable data processing addendum.
f) If the processing of Personal Information by Trimble is subject to the California Consumer Privacy Act of 2018 (Title 1.81.5, 1798.100 et. seq.) (“CCPA”), then the terms of this clause (f) apply, and capitalized terms shall have the meanings afforded to them under the CCPA unless otherwise stated. In connection with a Verifiable Consumer Request by a Consumer pursuant to an exercise of rights under CCPA related to Personal Information, (i) Trimble is Customer’s Service Provider; (ii) Customer (and not Trimble) will respond to such request; and (iii) if necessary, in connection with such request, Customer will utilize the tools and information provided or made generally available by Trimble, such as Trimble’s online portals or APIs and Documentation regarding Trimble’s products, software, and services. To the extent such tools do not enable Customer to respond to a Verifiable Consumer Request, upon Customer’s request, Trimble will provide reasonable assistance with respect to Personal information in Trimble’s systems that is required for Customer’s response to such request. Trimble will not retain, use, or disclose Personal Information for any purpose other than as expressly permitted under this Agreement or as otherwise permitted under CCPA. A Verifiable Consumer Request to delete Personal Information will not require Trimble to delete Personal Information required to provide Customer with the Products (as defined in this Agreement), which includes any of Trimble’s Service Provider(s) acting on Trimble’s behalf to provide the Products (as defined in this Agreement); provided, however, that such service provider(s) do not have a separate right to Sell or otherwise use Customer’s Personal Information other than as required for Trimble’s Business Purposes.
3. Customer Obligations.
3.1 Compliance with Laws. Customer is responsible for complying with all Laws in its use of the Products and any results derived from the Products.
3.2 No High Risk Activities. Customer will not use the Products for High Risk Activities. Customer acknowledges that the Products are not intended to meet any legal obligations for High Risk Activities.
3.3 No Prohibited Data. Customer will not use the Products with Prohibited Data. Customer acknowledges that the Products are not intended to meet any legal obligations for these uses, including HIPAA requirements, and that Trimble is not a Business Associate as defined under HIPAA.
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 96 Exhibit B - Proposal06/11/2024 C7 156 of 391
3.4 Customer Data. Customer is responsible for its Customer Data, including its content, accuracy, and compliance with Laws.
Customer represents and warrants that it has made all disclosures and has all rights, consents, and permissions necessary to use its Customer Data with the Products and grant Trimble the rights in Section 2.1 (Data Use and Ownership), all without violating or infringing Laws, third-party rights (including intellectual property, publicity, or privacy rights), or any terms or privacy policies that apply to its Customer Data.
4. Suspension of Access to Products. Trimble may suspend Customer’s access to the Products, Support, and/or Professional Services, without liability, and in whole or in part, if (a) Customer breaches Section 1.4 (Restrictions) or Section 3 (Customer Obligations); (b) Customer’s account is 10 days or more overdue; or (c) Customer’s actions risk harm to other customers or the security, availability, or integrity of the Products. Where practicable, Trimble will use reasonable efforts to provide Customer with prior notice of the suspension. Once Customer resolves the issue requiring suspension, Trimble will promptly restore Customer’s access to the Products in accordance with this Agreement.
5. Certain Product Features. The following provisions apply to the extent applicable to the Products.
5.1 Devices. The Products may be compatible with or require use of a device (“Device”). Compatible Devices are specified in the applicable Documentation. Trimble makes no warranties regarding the operation of any Device or continued compatibility of a Product with any such Device. Customer is solely responsible for the configuration and operation of the Device. The results obtained through a Product may be affected by, and Trimble will have no liability for, the compatibility, placement, configuration, or operation of the Device, weather or other environmental conditions, color or composition of materials being scanned, or other factors outside of Trimble’s control.
5.2 Use with Other Trimble Products. The Products may allow Customer to connect with other products or services made available by Trimble. Use of such other products or services that are not part of the Products may require payment of a separate fee and are governed by those products or services’ respective terms of service, end user license agreement, or other agreement, and not by this Agreement.
5.3 Scripts. The Products may allow Customer to input and/or develop custom scripts, macros, and commands (collectively, “Scripts”) that controlthe operation of the Products. Scripts may be available for download or purchase from Trimble orthird parties, or created by Customer. Unless otherwise specified by Trimble in writing, Scripts are not part of the Product. Customer’s development and use of any Scripts are solely at its own risk. To the extent any Scripts are provided by a third party, suchScripts will be deemed to be Third- Party Materials, and may be subject to Third-Party Terms.
5.4 Third-Party Materials. The Products may provide Customer with access to Third-Party Materials. Third-Party Materials are not part of the Products. To the extent specified by Trimble (including in anySupplemental Product Terms or Documentation), use of the Third- Party Materials may be subject to additional terms or restrictions (“Third-Party Terms”). Customer is solely responsible for its compliance with any Third-Party Terms, and failure to comply with such terms may result intermination of Customer’s right to access any features of the Products that utilize such Third-Party Materials. If no Third-Party Terms are specified, Customer may use Third- Party Materials solely in support of Customer’s authorized use of the Products in accordance with this Agreement.
5.5 Open Source. The Products may incorporate third-party open source software (“Open Source”), as listed in the Documentation or Supplemental Product Terms, or otherwise made available by Trimble. To the extent the terms of the Open Source license prohibit the terms of this Agreement from applying to the Open Source, the terms of the Open Source license will apply to the Open Source on a stand-alone basis instead of this Agreement.
5.6 Content Subscriptions. This Section applies if the Product makes available Third-Party Materials as a data or content subscription Subscription Content”). If Customer has a separate agreement with Trimble or the applicable third partyin place regarding the use of Subscription Content (“ Subscription Content Agreement”), then such Subscription Content Agreement governs the use of Subscription Content accessed through the Product, but not the use of the Product itself, which will be governed by this Agreement.
If no Subscription Content Agreement is in place, then, unless otherwise authorized by Trimble in writing, such Subscription Content may only be used solely for Customer’s internal purposes during the applicable Term and only when accessed pursuant to a manual end user request. Customer will not: (i) access, extract, or download any Subscription Content, or portions thereof, in batch or mass by any means; (ii) sell, offer to sell, rent, sublicense, or transfer any copies of the Subscription Content, or portions thereof, to a third party or allow a third party to use the Subscription Content; (iii) use the Subscription Content to develop services or products for sale or include any portion of the Subscription Content in any product or service; (iv) use any portion of the Subscription Content to create a competitive service, product, or technology; (v) recreate the Subscription Content or create otherwise a separate database or other repository of Subscription Content; (vi) use Subscription Content to train, augment, or correct another database or information repository; or (vii) make any portion of the Subscription Content available to the public in any manner. Upon notice from Trimble and/or any termination or expiration of the Term, Customer will immediately cease using and delete/destroy all electronic and physical copies of Subscription Content.
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 97 Exhibit B - Proposal06/11/2024 C7 157 of 391
5.7 Third-Party Platforms.
a) Customer may choose to use a Product with Third-Party Platforms. Third-Party Platforms are not part of the Product. Subject to payment of additional fees, Trimble may host Trimble-approved Third-Party Platforms or integrations to Third-Party Platforms for use in connection with the Products.
b) Use of Third-Party Platforms is subject to Customer’s agreement with the relevant provider and not this Agreement, and may enable data exchange between the Products and Third-Party Platform. Trimble does not control and has no liability for Third-Party Platforms, including their security, functionality, operation, availability, or interoperability, or how the Third-Party Platforms or their providers use Customer Data. If Customer enables a Third-Party Platform with a Product, Trimble may access and exchange Customer Data with the Third-Party Platform on Customer’s behalf. c) Customer representsand warrants that it shall, and shall require any provider of a Third-Party Platform to: (i) establish and maintain industry standard technical, organizational, physical, and administrative safeguards designed to ensure the security and integrity of the Product and Trimble cloud environment and (ii) comply with the security controls, configuration requirements, and access limitations imposed by Trimble, as may be modified by Trimble from time to time. If Trimble hosts the Third-Party Platform or integration to the Third-Party Platform, Customer represents and warrants to Trimble that Customer has all rights necessary to grant Trimble theright to host the Third-Party Platforms on its behalf.
5.8 Third-Party Application Stores.
a) Purchase from Application Store. If Customer obtains the Product through a third-party application store, marketplace, or other site or service (each, an “Application Store”), such Application Store is considered a reseller. All Fees are non-refundable once paid.
Customer’s download of the Product may be subject to other terms as specified by the operator of the Application Store from which Customer downloaded the Product.
b) Apple-Specific Terms. If Customer downloaded the Product from Apple Inc.’s (“Apple’s”) Application Store, the following terms are part of this Agreement:
i) This Agreement is between Customer and Trimble, and not with Apple. However, as required by Apple, Apple and its subsidiaries will be third-party beneficiaries of this Agreement and will have the right (and will be deemed to have accepted the right) to enforce this Agreement against Customer as a third-party beneficiary. ii) To the maximum extent permitted by Law, Apple will have no warranty obligation with respect to the Product, and, as between Apple and Trimble, any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty will be Trimble’s responsibility. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Product.
iii) As between Trimble and Apple, Trimble is solely responsible for the Product and for addressing any claims Customer or any third parties have about the Product or Customer’s possession or use of the Product, including without limitation (A) product liability claims; B) any claim that the Product fails to conform to anyapplicable legal or regulatory requirement; and (C) claims arising under consumer protection or similar legislation. In the event of any third-party claim that the Product or Customer’s possession or use of the Product infringes that third party’s intellectual property rights, Apple will not be responsible for the investigation, defense, settlement, or discharge of such claim.
6. Support and Professional Services.
6.1 Support. During the Term, Trimble will provide support and/or maintenance for the Products (“Support” or “Software Assurance”) in accordance with the service level commitments specified on the applicable Order or the Supplemental Product Terms, if any Support Terms”).
6.2 Professional Services. Trimble will provide Professional Services related to the Products as specified on the Order or a statement of work or work order (“SOW”) signed or accepted by Customer. Professional Services are subject to the terms and conditions set forth in Exhibit C and the applicable Order or SOW.
7. Term and Termination.
7.1 Initial Term. If Customer purchases a subscription to a Product or a license to Licensed Software for a limited period of time, the duration of the initial term of the Order and this Agreement is set forth in the Order (“Initial Term”). Upon the expiration of the Initial Term, the Order and this Agreement shall automatically renew in accordance with Section 7.2 (Renewal Term(s)), unless otherwise set forth in the Supplemental Product Terms or the Order. The Initial Term and any renewal period are collectively referred to as Term.”
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 98 Exhibit B - Proposal06/11/2024 C7 158 of 391
7.2 Renewal Term(s). Unless otherwise set forth in the Order, if Customer purchases a termed license or subscription to a Product or Support, upon the expiration of theInitial Term or any renewal Term, the Term shall automatically renew for subsequent term(s) equal in duration to the then-current term, until either party provides written notice to the other party of its intent not to renew at least 30 days before the expiration of the then-current Term.
7.3 Termination. Either party may terminate this Agreement, an Order, or a SOW if the other party (a) fails to cure a material breach of this Agreement (including a failure to pay Fees) within 30 days after written notice; (b) ceases operation without a successor; or (c) seeks protection under a bankruptcy, receivership, trust deed, creditors’ arrangement, composition, or comparable proceeding, or if such a proceeding is instituted against that party and not dismissed within 60 days. Termination of the Agreement will terminate all Orders and any SOWs, unless otherwisestated in the termination notice. Termination of an Order or SOW willnot, by itself, terminate this Agreement.
7.4 Effect of Termination. Upon expiration or termination of this Agreement or an Order, Customer’s right to use the Products including its license to any Product) will cease and Customer will immediately cease any and all use of and access to the Products and will delete (or, upon request, return) all copies of any Product. At the disclosing party’s request upon expiration or termination of this Agreement, the receiving party will delete all of the disclosing party’s Confidential Information (excluding Customer Data, which is addressed in Section 2.1 (Date Usage and Ownership)). Customer Data and other Confidential Information may be retained in the receiving party’s standard backups after deletion but will remain subject to this Agreement’s confidentiality restrictions.
7.5 Survival. These Sections survive expiration or termination of this Agreement: 1.4 (Restrictions), 2.1 (Data Usage and Ownership), 3 (Customer Obligations), 7.4 (Effect of Termination), 7.5 (Survival), 8 (Financial Terms), 9.3 (Disclaimers), 10 ( Ownership), 11 Limitations of Liability), 12 (Indemnification), 13 (Confidentiality), 15 (General Terms), and Exhibit B. Except where an exclusive remedy is provided, exercising a remedy under this Agreement, including termination, does not limit other remedies a party may have.
8. Financial Terms.
8.1 Fees. Fees are as described in the Order or SOW (“Fees”). The payment terms for the first invoice for Products or Support will be set forth on the Order. Thereafter, the payment terms for Fees for Products and Support under that Order will be set forth in the invoice. Unless otherwise stated in a SOW or set forth in an invoice, Fees for Professional Services under an SOW are due upon receipt.
Trimble may, without limiting Trimble’s other rights and remedies, accelerate Customer’s unpaid Fees under any Order for anybreach of Customer’s payment obligations under any Order so that all such obligations become immediately due and payable, including Fees for all unbilled future Fees under any Order.
8.2 Increases. Unless otherwise set forth in the Order, (a) all recurring Fees will be fixed for a period of 12 months from the Effective Date, and (b) thereafter, Trimble may increase recurring Fees once every 12 months during the Term.
8.3 Late Fees. Any amount due under this Agreement that remains unpaid after its due date will bear interest at the lower of 1.5% per month or the maximum rate permitted by Law, calculated from the date such amount was due until the date that payment is received. Customer will pay all costs and expenses of collection (including attorneys’ fees) incurred by Trimble collecting any amounts past due under this Agreement. Subject to any mandatory Laws to the contrary, all Fees and expenses are non-refundable.
8.4 Taxes. Customer will pay any sales, use, GST, value-added, withholding, or similar taxes or levies that apply to its Orders or SOWs, whether domestic or foreign (“Taxes”), other than Trimble’s income tax. Fees and expenses are exclusive of Taxes. Customer will pay any foreign exchange transaction fees and any foreign exchange profits or losses incurred on such transactions.
9. Warranties and Disclaimers.
9.1 Limited Warranty. Unless otherwise specified in the Supplemental Product Terms, and subject to any mandatory Laws to the contrary, Trimble warrants to Customer that during the Warranty Period the Products will perform materially as described in the Documentation. The “Warranty Period” is (i) 90 days from the Effective Date for Licensed Software deployed on premises or on a device pursuant to Section 1.1(b) and (ii) for the duration of the Term for any (1) Software-as-a-Service made available pursuant to Section 1.1(a) or (2) Licensed Software deployed through hosting services provided by Trimble pursuant to Section 1.1(c).
9.2 Warranty Remedy. If Trimble breaches Section 9.1 (Limited Warranty) during the Warranty Period, Customer may make a reasonably detailed warranty claim within 30 days of discovering the issue. Trimble will correct such breach by issuing corrected instructions, a restriction, or a bypass, or by replacing the Product. Subject to any mandatory Laws to the contrary, these procedures are Customer’s exclusive remedy and Trimble’s entire liability for breach of the warranty in Section 9.1 (Limited Warranty). This warranty does not apply to (a) issues caused by misuse or unauthorized modifications; (b) unsupported versions of Licensed Software; c) issues in or caused by Third-Party Platforms or other third-party systems; or (d) Trials and Betas or other evaluation use. 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 99 Exhibit B - Proposal06/11/2024 C7 159 of 391
9.3 Disclaimers.
a) General. EXCEPT AS EXPRESSLY PROVIDED IN SECTION 9.1 (LIMITED WARRANTY) OR IN ANY SUPPLEMENTAL PRODUCT TERMS, PRODUCTS, SUPPORT, AND PROFESSIONAL SERVICES ARE PROVIDED “AS IS”. TRIMBLE AND ITS SUPPLIERS MAKE NO (AND HEREBY
DISCLAIM ALL) OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, OR ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING ITS EXPRESS OBLIGATIONS IN SECTION 6 (SUPPORT AND PROFESSIONAL SERVICES), TRIMBLE DOES NOT WARRANT THAT CUSTOMER’S USE OF THE PRODUCTS WILL BE UNINTERRUPTED OR
ERROR-FREE, THAT TRIMBLE WILL REVIEW CUSTOMER DATA FOR ACCURACY, OR THAT IT WILL MAINTAIN CUSTOMER DATA OR OTHER DATA WITHOUT LOSS. TRIMBLE IS NOT LIABLE FOR DELAYS, FAILURES, OR PROBLEMS INHERENT IN USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS OR OTHER SYSTEMS OUTSIDE TRIMBLE’S CONTROL. TRIMBLE WILL NOT BE LIABLE IN ANY MANNER FOR THE OUTPUT OBTAINED THROUGH USE OFTHE PRODUCTS OR CUSTOMER’S RELIANCE ON SUCH OUTPUT. CUSTOMER IS RESPONSIBLE FOR THE SUPERVISION, MANAGEMENT, AND CONTROL OF CUSTOMER’S USE OF THE PRODUCTS. THIS
RESPONSIBILITY INCLUDES THE DETERMINATION OF APPROPRIATE USES FOR THE PRODUCTS AND THE SELECTION OF THE PRODUCTS AND OTHER PROGRAMS TO ACHIEVE INTENDED RESULTS. ANY FORMS, POLICIES, OR OTHER MATERIALS PROVIDED BY
TRIMBLE THROUGH THE PRODUCTS OR DOCUMENTATION ARE NOT INTENDED AND SHOULD NOT BE RELIED UPON AS LEGAL ADVICE OR LEGAL OPINION. CUSTOMER SHOULD CONSULT ITS OWN LEGAL COUNSEL REGARDING THE USE OF ANY SUCH MATERIALS. CUSTOMER IS ALSO RESPONSIBLE FOR ESTABLISHING THE ADEQUACY OF INDEPENDENT PROCEDURES FOR TESTING THE RELIABILITY AND ACCURACY OF ANY OUTPUT OF THE PRODUCTS. CUSTOMER MAY HAVE OTHER STATUTORY RIGHTS, BUT ANY STATUTORILY REQUIRED WARRANTIES WILL BE LIMITED TO THE SHORTEST LEGALLY PERMITTED PERIOD. b) Customer Applications. Trimble hereby disclaims any warranty, support, or other obligations with respect to any Customer Applications.
c) Scripts. Subject to mandatory Laws to the contrary, Scripts are provided “AS IS” and Trimble hereby disclaims any warranty, support, or other obligations with respect to any Scripts, including, without limitation, any Scripts provided by Trimble. d) Third-Party Materials and Third-Party Platforms. Third-Party Materials and Third-Party Platformsare provided “AS IS” and Customer assumes all risk and liability regarding any use of (or results obtained through) Third-Party Materials or Third-Party Platforms. Trimble and its suppliers make no warranty or guarantee regarding any Third-Party Materials or Third-Party Platforms, including regarding their accuracy or continued availability or compatibility. e) High Risk Activities and Prohibited Data. Trimble and its suppliers specifically disclaim any responsibility for, and will not be liable in any manner arising from, any use of the Products in connection with High Risk Activities orwith any Prohibited Data.
10. Ownership. Neither party grants the other any rights or licenses not expressly set out in this Agreement. Except for Customer’s use rights in this Agreement, Trimble and its licensors retain allintellectual property and other rights inthe Products, Documentation, other deliverables and related Trimble technology, templates, formats, and dashboards, including any modifications or improvements to these items made by Trimble. If Customer provides Trimble with any suggestions, ideas, enhancement requests, feedback, recommendations, or other information relating to a Product (“Feedback”), Customer hereby grants to Trimble and its Affiliates a nonexclusive, worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free, fully paid up license to use and otherwise exploit the Feedback.
11. Limitations of Liability. TRIMBLE’S CUMULATIVE LIABILITY TO CUSTOMER FOR ALL CLAIMS IN ANY WAY ARISING OUT OF OR
RELATING TO THE ORDER, ANY SOW, THIS AGREEMENT, AND THE PRODUCTS OR SERVICES, REGARDLESS OF THE FORM OR THEORY
OF ACTION (INCLUDING BREACH OF CONTRACT, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL OR
EQUITABLE THEORY), SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID TO TRIMBLE BY CUSTOMER FOR THE RELEVANT PRODUCT OR SERVICES IN THE PRIOR 12 MONTHS UNDER THIS AGREEMENT. IN NO EVENT WILL TRIMBLE OR ITS SUPPLIERS OR
THIRD-PARTY VENDORS HAVE ANY OBLIGATION OR LIABILITY FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY,
PUNITIVE, OR AGGRAVATED DAMAGES, LOSS OF GOODWILL, LOSS OF DATA, OR ANTICIPATED PROFITS ARISING FROM OR RELATING TO THIS AGREEMENT, CUSTOMER’S USE OF OR THE PERFORMANCE OF THE PRODUCTS OR FROM THE SERVICES, OR FOR
ANY OTHER REASON, EVEN IF TRIMBLE OR ITS SUPPLIERS OR THIRD-PARTY VENDORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH POTENTIAL LOSS OR DAMAGE. CUSTOMER ACKNOWLEDGES THAT THE FEES REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND THAT TRIMBLE WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS. THE FOREGOING
LIMITATION OF LIABILITY AND EXCLUSION OF CERTAIN DAMAGES SHALL APPLY REGARDLESS OF THE SUCCESS OR EFFECTIVENESS OF OTHER REMEDIES.
12. Indemnification. Customer will defend, indemnify, and hold harmless Trimble from and against any and all third-party claims, costs, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees and costs) arising out of or in connection with a) any Customer Data, or (b) Customer’s breach or alleged breach of Section 3 (Customer Obligations), Section 5.4 (Third-Party Materials), or Section 5.7 (Third-Party Platforms) (each, a “Claim”). Trimble will give Customer prompt written notice of any Claim and 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 100 Exhibit B - Proposal06/11/2024 C7 160 of 391
will cooperate in relation to the Claim at Customer’s expense. Customer will have the exclusive right to control and settle any Claim, except that Customer may not settle a Claim without Trimble’s prior written consent (not to be unreasonably withheld) if the settlement requires Trimble to admit any liability or take any action or refrain from taking any action (other than ceasing use of infringing materials). Trimble may participate in the defense of any Claim at its expense.
13. Confidentiality.
13.1 Definition. “Confidential Information” means information disclosed to the receiving party under this Agreement that is designated by the disclosing party as proprietary or confidential or that should be reasonably understood to be proprietary or confidential due to its nature and the circumstances of its disclosure. Trimble’s Confidential Information includes the terms and conditions of this Agreement and any technical or performance information about the Products, Support, or Professional Services.
Customer’s Confidential Information includes Customer Data.
13.2 Obligations. As a receiving party, each party will use reasonable care to protect the disclosing party’s Confidential Information from being disclosed to third parties except as permitted in this Agreement, including, without limitation, in Section 2.1 (Data Usage and Ownership) and (b) only use Confidential Information to fulfill its obligations and exercise its rights in this Agreement. The receiving party may disclose Confidential Information to its employees, agents, Affiliates, contractors, and other representatives having a legitimate need to know (including, for Trimble, the subcontractors referenced in Section 15.8 (Subcontractors), provided it remains responsible for their compliance with this Section and they are bound to confidentiality obligations no less protectivethanthis Section.
13.3 Exclusions. These confidentiality obligations do not apply to information that the receiving party can document (a) is or becomes public knowledge through no fault of the receiving party; (b) it rightfully knew or possessed prior to receipt under this Agreement; (c) it rightfully received from a third party without breach of confidentiality obligations; or (d) it independently developed without using the disclosing party’s Confidential Information.
13.4 Remedies. Unauthorized use or disclosure of Confidential Information may cause substantial harm for which damages alone are an insufficient remedy. Each party may seek appropriate equitable relief, in addition to other available remedies, for breach or threatened breach of this Section.
13.5 Required Disclosures. Nothing in this Agreement prohibits either party from making disclosures, including of Customer Data or Confidential Information, if required by Law, subpoena, or court order, provided (if permitted by Law) it notifies the other party in advance and reasonably cooperates in any effort to obtain confidential treatment.
14. Publicity. Neither party may publicly announce this Agreement except with the other party’s prior consent or as required by Law.
Trimble may include Customer and its trademarks in Trimble’s customer lists and promotional materials but will cease this use at Customer’s written request.
15. General Terms.
15.1 Assignment. Trimble may assign this Agreement upon notice to Customer. Customer may not assign or transfer this Agreement by operation of law or otherwise) without the prior consent of Trimble. Any non-permitted assignment is void. This Agreement will bind and inure to the benefit of each party’s permitted successors and assigns.
15.2 Non-Solicitation. During the Term of this Agreement, and for a period of one year following expiration or termination of this Agreement, Customer shall not on its own behalf or on behalf of any third party, solicit, hire, or cause to be hired as an employee or engage or caused to be engaged as an independent contractor anyperson who was an employee or independent contractor of Trimble, without the prior written consent of Trimble.
15.3 Notices. Except as set outin this Agreement, any notice or consent under this Agreement must be in writing and will be deemed given: (a) upon receipt if by personal delivery; (b) upon receipt if by certified or registered mail (return receipt requested); or (c) one day after dispatch if by an internationally reputable commercial overnight delivery service. If to Trimble, notice must be provided to the address in Exhibit A, with a copy to Trimble Inc., Attn: General Counsel – Important Notice, 935 Stewart Drive, Sunnyvale, CA 94085, USA. Ifto Customer, Trimble may providenotice to the address Customer provided at registration or on the Order. Either party may update its address with notice to the other party. Trimble may also send general and operational notices to Customer by email or through the Products, including suspension, collection, and termination notices related to overdue Fees.
15.4 Entire Agreement. This Agreement (which includes the Order, any SOWs, any applicable Supplemental Product Terms, and any applicable Support Terms) is the parties’ entire agreement regarding its subject matter and supersedes any prior or contemporaneous agreements regarding its subject matter. In this Agreement, headings are for convenience only and “including” and similar terms are to be construed without limitation. The terms in any Customer purchase order, business form, or other similar documents will not 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 101 Exhibit B - Proposal06/11/2024 C7 161 of 391
amend or modify this Agreement and are expressly rejected by Trimble; any of these Customer documents are for administrative purposes only and have no legal effect.
15.5 Amendments. Except as otherwise provided herein, any amendments, modifications, or supplements to this Agreement must be in writing and signed by each party’s authorized representatives or, as appropriate, agreed through electronic means provided by Trimble. Documentation and Support Terms are not subject to this Section. Trimble may modify Documentation and Support Terms to reflect new features or changing practices, but the modifications willnot materially decrease Trimble’s overall obligations during a Term.
15.6 Waivers and Severability. Waivers must be in writing signed by the waiving party’s authorized representative and cannot be implied from conduct. Each provision contained in this Agreement constitutes a separate and distinct provision severable from all other provisions. If any provision (or any part thereof) is unenforceable under or prohibited by any present or future law or is held by a court of competent jurisdiction or arbitrator to be invalid, void, or unenforceable, then such provision (or part thereof) will be amended, and is hereby amended, so as to be in compliance with such law, while preserving to the maximum extent possible the intent of the original provision. Any provision (or part thereof) that cannot be so amended will be severed from this Agreement; and, all the remaining provisions of this Agreement will remain unimpaired.
15.7 Force Majeure. Neither party is liable for any delay or failure to perform any obligation under this Agreement (except for a failure to pay Fees) due to events beyond its reasonable control, such as a strike, blockade, war, act of terrorism, riot, Internet or utility failures, refusal of government license, pandemics, or natural disaster.
15.8 Subcontractors. Trimble may use subcontractors and permit them to exercise Trimble’s rights in connection with this Agreement, including for hosting purposes. Trimble remains responsible for compliance of any such subcontractors with this Agreement and for its overall performance under this Agreement.
15.9 Independent Contractors. The parties are independent contractors, not agents, partners, or joint venturers.
15.10 Export Restrictions. Customer acknowledges that the Products are subject to export restrictions by the United States government and import restrictions by certain foreign governments. Customer will not, and will not allow any third party to, remove or export from the United States or allow the export or re-export of any part of the Products or any direct product thereof: (i) into (or to a national or resident of) any embargoed or terrorist-supporting country; (ii) to anyone on the U.S. Commerce Department’s Table of Denial Orders or U.S. Treasury Department’s list of Specially Designated Nationals; (iii) to any country to which such export or re- export is restricted or prohibited, or as to which the United States government or any agency thereof requires an export license or other governmental approval at the time of export or re-export without first obtaining such license or approval; or (iv) otherwise in violation of any export or import restrictions, Laws of any United States, or foreign agency or authority. Customer warrants that it is not located in, under the control of, or a national or resident of any such prohibited country or on any such prohibited party list. The Products are further restricted from being used for the design or development of nuclear, chemical, or biological weapons or missile technology, or for terrorist activity, without the prior permission of the United States government. Customer will defend, indemnify, and hold Trimble harmless against any liability (including attorneys’ fees) arising out of Customer’s failure to comply with the terms of this Section. Customer’s obligations under this Section will survive the termination of this Agreement for any reason whatsoever.
15.11 Anti-Corruption. Each party shall, and shall require that its officers, employees, and agents, (a) comply with all applicable anti- corruption and anti-bribery laws, including but not limited to the U.S. Foreign Corrupt Practices Act of 1997 and the U.K. Bribery Act 2010, each as amended and including any rules or regulations thereunder; (b) not directly or indirectly offer, promise, or give any person working for or engaged by the other party a financial or other advantage to induce that person to perform improperly a relevant function or activity or reward that person for improper performance of a relevant function or activity; and (c) not directly or indirectly request, agree to receive, or accept any financial or other advantage as an inducement or reward for improper performance of a relevant function or activity in connection with this Agreement.
15.12 Government End-Users. Elements of the Products are commercial computer software. If the user or licensee of the Products is an agency, department, or other entity of the United States Government, the use, duplication, reproduction, release, modification, disclosure, or transfer of the Products or any related documentation of any kind, including technical data and manuals, is restricted by the terms of this Agreement in accordance with Federal Acquisition Regulation 12.212 for civilian purposes and Defense Federal Acquisition Regulation Supplement 227.7202 for military purposes. The Products were developed fully at private expense. All other use is prohibited.
15.13 No Third-Party Beneficiaries. This Agreement does not confer any rights or remedies upon any third party except to the extent expressly set forth in this Agreement.
15.14 Governing Law, and Venue. The Agreement is governed exclusively by, and construed and enforced exclusively in accordance with, the laws of the applicable jurisdiction set forth in Exhibit A under “Governing Law” for the applicable Trimble entity without 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 102 Exhibit B - Proposal06/11/2024 C7 162 of 391
regard to or application of its conflicts of laws provisions and without regard to or application of the United Nations Convention on the International Sale of Goods. The parties agree that any legal proceeding arising out of or related to this Agreement will be subject to the sole and exclusive jurisdiction and venue set forth in Exhibit A under “Exclusive Venue/Jurisdiction,” to the exclusion of all others. Each party irrevocably consents and hereby submits to the personal jurisdiction thereof.
15.15 Jury Trial Waiver. If the Agreement is governed by U.S. law, this Section applies. EACH PARTY IRREVOCABLY AND
UNCONDITIONALLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY
IN ANY LEGAL ACTION, PROCEEDING, CAUSE OF ACTION, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT,
INCLUDING ANY EXHIBITS, SCHEDULES, AND APPENDICES ATTACHED TO THIS AGREEMENT, OR THE TRANSACTIONS CONTEMPLATED HEREBY.
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 103 Exhibit B - Proposal06/11/2024 C7 163 of 391
EXHIBIT A
TRIMBLE NOTICE ADDRESS, GOVERNING LAW, AND VENUE/JURISDICTION Trimble Entity and
Notice Address*
Governing Law Exclusive Venue/Jurisdiction
Trimble Inc.
935 Stewart Drive,
Sunnyvale, CA 94085
United States
AgileAssets Inc.
3001 Bee Caves Rd #200,
Austin, TX 78746
Azteca Systems, LLC
11075 South State Street Suite 24
Sandy, UT 84070
e-Builder Inc.
13450 West Sunrise Blvd Suite 600,
Sunrise, FL
Delaware
State of Delaware and United States
federal courts located in Wilmington,
Delaware
Trimble Europe B.V.
Industrieweg 187a, 5683 CC, Best, The
Netherlands
The Netherlands Courts of Amsterdam
See additional notice address for Trimble in Section 15.3 (Notices). 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 104 Exhibit B - Proposal06/11/2024 C7 164 of 391
EXHIBIT B
DEFINITIONS
Affiliate” means an entity that, directly or indirectly, owns or controls, is owned or controlled by, or is under common ownership or control with a party, where “ownership” means the beneficial ownership of 50% or more of an entity’s voting equity securities or other equivalent voting interests, and “control” means the power to direct the management or affairs of an entity.
Anonymized Data” means any data collected in connection with the Products (including Customer Data) that has been aggregated and/or de-identified in such a manner that neither Customer nor any of its Authorized Users or any other individual can be identified from the data when it is shared outside of Trimble or its Affiliates.
Authorized User” or “User” means any type of user authorized by Customer to access and use the Products on Customer’s behalf, including any additional requirements as set forth in the Order or Supplemental Product Terms.
Concurrent User” means any type of User authorized by Customer to access and use the Products on Customer’s behalf simultaneously at a given point in time.
Customer Data” means any information, documents, materials, or other data of any type that is input by or on behalf of Customer into the Products or that is created or generated by Customer through Customer’s use of the Products, including without limitation information or data that is submitted manually by Authorized Users or through a Third-Party Platform.
Customer Group” means, if applicable, Customer’s business units, Affiliates, or Joint Ventures listed in the Order that are permitted to authorize Users to use the Products on behalf of those business units, Affiliates, or Joint Ventures.
Deliverables” shall mean any Trimble deliverables as expressly set forth on a SOW.
Documentation” means Trimble’s then-current usage guidelines and standard technical documentation applicable to the Products.
High Risk Activities” mean any mission critical, hazardous, strict liability, or other activity(ies) where use or failure of the Products could lead to death, personal injury, or physical or environmental damage. Examples of High Risk Activities include, but are not limited to: aircraft or other modes of human mass transportation, nuclear or chemical facilities, life support systems, implantable medical equipment, motor vehicles, autonomous vehicles, air traffic control, emergency services, or weaponry systems. High Risk Activities do not include utilization of Products for administrative purposes, to store configuration data, engineering and/or configuration tools, or other non-control applications, the failure of which would not result in death, personal injury, or physical or environmental damage.
These non-controlling applications may communicate with the applications that perform the control, but must not be directly or indirectly responsible for the control function.
Joint Venture” means a business arrangement in which Customer and one or more other third parties agree to pool their resources to accomplish a Project or other commercial enterprise.
Law(s)” means all applicablelocal, state, federal, and international laws, regulations, and conventions, includingthose related to data privacy and data transfer, international communications, and export of technical or personal data.
License Keys” means electronic passwords orother enabling mechanisms provided for use with a Product.
Licensed Software” means the object code form of Trimble’s proprietary installed software product, as identified in the relevant Order. The Licensed Software includes the Documentation, and any maintenance releases of the same Licensed Software product provided by Trimble to Customer under this Agreement, and optional software component module(s) that provides specific features and functionality enhancements for the Licensed Software not available in the standard configuration of the Licensed Software.
Licensed Software does not include Third-Party Materials or Third-Party Platforms.
Named User” means any type of User designated by Customer by name or other identifier to access and use the Products on Customer’s behalf.
Order” means (a) any ordering documents, proposals, quotations, sales agreement, or similar documents issued by Trimble or executed by Customer or (b) any Trimble-issued entitlement confirmation or online order acknowledgement.
Product(s)” means the applicable Licensed Software or Software-as-a-Service offerings listed on an Order, including any platforms, add-on, integrations, service, or products provided or sold by Trimble with any of the foregoing.
Professional Services” means any training, enablement, configuration, or other professional consulting services provided by Trimble related to the Products, as identified in the Order or SOW. 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 105 Exhibit B - Proposal06/11/2024 C7 165 of 391
Prohibited Data” means any (a) patient, medical, or other protected health information regulated by the Health Insurance Portability and Accountability Act (as amended and supplemented) (“HIPAA”); (b) credit, debit, or other payment card data subject to the Payment Card Industry Data Security Standards (PCI DSS); or (c) information subject to regulation or protection under the Children’s Online Privacy Protection Act or Gramm-Leach Bliley Act.
Software-as-a-Service” means a Trimble proprietary cloud service, any Product available through a software-as-a-service, or other hosting services deployment model, as identified in the relevant Order and as modified from time to time. This includes Documentation, but does not include Third-Party Materials or Third-Party Platforms not provided by Trimble.
Third-Party Materials” means any third-party data, content, or proprietary software.
Third-Party Platform” means any platform, add-on, service, or product not provided by Trimble that Customer elects to integrate or enable for use with the Products, including any Trimble-approved Third-Party Platforms that Trimble may host on behalf of Customer.
Usage Limitations” means Customer’s authorized scope of use for the Products as specified in the applicable Order or Supplemental Product Terms, which may include any user, seat, copy, instance, data storage, CPU, computer, field of use, location, or other restrictions.
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 106 Exhibit B - Proposal06/11/2024 C7 166 of 391
EXHIBIT C
PROFESSIONAL SERVICE TERMS
1. Statements of Work. If purchased by Customer, Trimble or its authorized service providers will use commercially reasonable efforts to provide Professional Services to Customer described in an Order or SOW by the delivery dates specified therein, if any, or on a mutually agreeableschedule. Any changes in scope must be made in writing and approved by authorized representatives of Customer and Trimble.
2. Customer Materials. Customer agrees to provide Trimble with reasonable access to Customer’s technical data, computer programs, files, documentation, and/or other materials (collectively, “Customer Materials”) and to Customer’s resources, personnel, equipment, and facilities to the extent necessary for the performance of Professional Services. Client will be responsible for, and assumes the risk of any problems resulting from the content, accuracy, completeness, competence, or consistency of Customer Materials or its personnel. To the extent that Customer does not timely provide the foregoing access required for Trimble to perform the Professional Services, Trimble shall be excused from performance until such items or access are provided. Subject to the confidentiality provisions of this Agreement, Customer hereby grants Trimble a limited and revocable right to use the Customer Materials for the purpose of performing the Professional Services for Customer. Customer ownsand will retain ownership (including allintellectual property rights) in the Customer Materials.
3. Customer Premises. Customer shall provide Trimble with safe access to Customer’s premises as reasonably required for Trimble to perform the Professional Services, if onsite performance of Professional Services is needed and agreed to by Customer. Trimble personnel shall comply with the reasonable written rules and regulations of Customer related to use of its premises, provided that such written rules and regulations are provided to Trimble prior to commencement of the Professional Services.
4. Deliverables. Trimble hereby grants Customer worldwide, royalty-free, non-exclusive license to use the Deliverables for its internal business purposes in connection with the Products associated with such Deliverables and only for the period of time that Customer has a license or subscription to such Products. Unless expressly stated otherwise in the applicable SOW, Trimble owns and will retain ownership (including all intellectual property rights) in and to the Deliverables (excluding any Customer Materials) and any modifications, improvements, and derivative works thereof (including any such materials to the extent incorporating any Feedback).
If the parties have agreed that Trimble will assign ownership of Deliverables to Customer, the relevant SOW must set forth the terms and conditions regarding such assignment.
5. Services Warranty. Trimble will perform the Professional Services and deliver the Deliverables as scoped in an Order or SOW in a professional and workmanlike manner. If notified of a non-conformity within 10 days of delivery of the applicable Professional Services or Deliverables, and if Customer provides a sufficiently detailed justification to Trimble to allow Trimble to identify the non-confirming Professional Services or Deliverables, Trimble will, as its sole liability and obligation for failure to provide Professional Services or Deliverables meeting this warranty, re-perform the non-conforming Professional Services or re-deliver the non-conforming Deliverables at no additional cost to Customer.
6. Travel Expenses. Trimble will invoice Customer for reasonable out-of-pocket travel expenses incurred in connection with performing Professional Services. Expenses may include, but are not limited to, airfare and other transportation, lodging, and incidentals. Expenses may also include meals reimbursable per a flat per diem rate, available upon request. Expenses will be invoiced monthly as incurred at Trimble’s cost (except per diem), and may be invoiced separately from Fees. For Professional Services performed onsite at Customer’s premises, Trimble may invoice Customer for its consultants’ time spent traveling to and from Customer’s premises if set forth in the SOW.
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 107 Exhibit B - Proposal06/11/2024 C7 167 of 391
Addendum #2
Supplemental Product Terms
1. Intellectual Property Indemnification.
a) Indemnification by Trimble. Trimble shall defend Customer from and against any claim of infringement of a U.S. patent, U.S. copyright, or U.S. trademark asserted against Customer by a third party based upon Customer’s use of the Products in accordance with the terms of this Agreement, and pay any resulting settlement or final judgment. If Customer’s use of any of the Products are, or in Trimble’s opinion are likely to be, enjoined due to the type of infringement specified above, or if required by settlement, Trimble may, in its sole discretion: (a) substitute for the Products substantially functionally similar programs and documentation; (b) procure for Customer the right to continue using the Products; or if (a) and (b) are commercially impracticable, (c) terminate the Agreement and refund to Customer the fee paid by Customer as reduced to reflect a five year straight-line depreciation from the applicable purchase date. The foregoing indemnification obligation of Trimble willnot apply: (1) if the Products are modified by any party other than Trimble; (2) if the Products are combined with other non-Trimble products, but solely to the extent that the alleged infringement is caused by such combination; (3) to any unauthorized use of the Products; (4) to any unsupported release of the Products; or (5) to any third-party code, content, and/or data contained in and/or delivered with the Products. b) Indemnification Process. Trimble’s indemnification obligations are contingent upon receipt of: (i) prompt notice of such claim butin any event notice in sufficient time for the indemnifying party to respond without prejudice); (ii) the exclusive right to control and direct the investigation, defense, and settlement (if applicable) of such claim; and (iii) all reasonable necessary cooperation of Customer.
c) THIS ADDENDUM #2 OF THE SUPPLEMENTAL PRODUCT TERMS SETS FORTH TRIMBLE’S AND ITS SUPPLIERS’ SOLE LIABILITY AND CUSTOMER’S SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY CLAIM OF INTELLECTUAL PROPERTY INFRINGEMENT AND/OR MISAPPROPRIATION.
2. Roadmap Disclaimer. CUSTOMER AGREES THAT ITS PURCHASES ARE NOT CONTINGENT ON THE DELIVERY OF ANY FUTURE
FUNCTIONALITY OR FEATURES, OR DEPENDENT ON ANY ORAL OR WRITTEN PUBLIC COMMENTS MADE BY TRIMBLE REGARDING FUTURE FUNCTIONALITY OR FEATURES.
3. Public Entity. To the extent Customer is a public or governmental entity, then the following provisions apply to the extent applicable:
a. Tax Exemption. If Customer is a tax exempt entity and provides evidence of a tax-exempt certificate prior to executing this Agreement, then Section 8.4 (Taxes) of the Agreement shall be inapplicable. b. No Indemnification by Customer. Section 12 (Indemnification) of the Agreement and the second to last sentence of Section 15.10 (Export Restrictions) of the Agreement shall be inapplicable. c. Public Records Law. Customer’s confidentiality obligations in Section 13 (Confidentiality) of the Agreement may be subject to applicable public records law.
d. Limited Publicity. The second sentence of Section 14 (Publicity) of the Agreement shall be inapplicable. e. Termination for Convenience. Customer may terminate this Agreement for convenience on not less than sixty (60) days’ written notice to Trimble. If Customer terminates this Agreement under this paragraph, all fees properly due, but not paid, shall immediately become due and payable. All previously paid fees (both used and unused) for the current Term shall be non-refundable and forfeited. Furthermore, all earned, but unpaid, fees for Professional Services must be paid in full before the termination becomes effective. f. Non-Appropriation of Funds. The Customer’s funds for future and ongoing purchases are contingent on the availability of future appropriations of funds. If funds are not appropriated for any payments due under this Agreement, the Customer will promptly notify Trimble in writing and the applicable Order will terminate as of the date of the notice in accordance with paragraph (e) above and the Customer will have no further obligation to make any payments with respect to the affected Order, provided however that the Customer shall pay for any goods or services ordered prior to the date of the Customer's notice. 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 108 Exhibit B - Proposal06/11/2024 C7 168 of 391
g. Piggyback. Trimble does business with many government entities whose applicable laws permit them to join an existing contract between another governmental agency and vendor to acquire goods and services thereunder. In such circumstances and if allowable by applicable law and contract, Customer expressly agrees to allow the other governmental agencies to acquire goods and services using this Agreement (“piggyback”), subject to applicable pricing of the Trimble offerings at the time of the piggyback purchase. h. Governing Law. Notwithstanding Section 15.14 (Governing Law, and Venue) of the Agreement, the Laws of the jurisdiction required by applicable law shall exclusively govern this Agreement.
4. Post-Termination. Upon expiration or termination of the Agreement, Customer will (i) stop accessing and using affected Product(s); (ii) clearany client-side data cache derived from use of the Product(s); and (iii) uninstall, remove, and destroy all copies of affected Product(s) in Licensee's possession or control, including any modified or merged portions thereof, in any form, and execute and deliver evidence of such actions to Trimble. Upon termination of the License and Maintenance Agreement, all Product licenses granted hereunder terminate as well. For 30 days from the expiration or termination of the Agreement, Trimble will make Customer Data available to Customer upon request for export or download for the applicable Product. Additional fees may apply.
5. Consultant or Contractor Access. Trimble grants Customer the right to permit Customer's Third-Party Consultants or Contractors to use the Products exclusively and solely for Customer's benefit. Customer must comply with terms and provisions of Exhibit D and provide an executed copy to Trimble. Customer shall be solely responsible for compliance by Third-Party Consultants and Contractors with this Agreement and shall ensure that the Third-Party Consultant or Contractor discontinues Product use upon completion of work for Customer. Access to or use of Products by Third-Party Consultants or Contractors not exclusively for Customer's benefit is prohibited.
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 109 Exhibit B - Proposal06/11/2024 C7 169 of 391
EXHIBIT D
THIRD-PARTY CONSULTANT/CONTRACTOR ACKNOWLEDGMENT
If Customer engages any third party or contractor (Third Party) and desires to grant access to use the Products, the access may be granted subject to the following terms conditions and provisions:
1. Access and use of the Licensed Products by Third Party is solely for Customer’s benefit;
2. Third Party (or, if applicable, its employee) shall be considered the Authorized User, and all use shall be in accordance with the terms and conditions of the Trimble Agreement with Customer;
3. Before accessing the Products, Third Party agrees that (i) the Products shall be used solely in accordance with the terms of this Agreement, and (ii) Third Party shall be liable to Trimble for any breach by it of this Agreement;
4. Customer hereby agrees and acknowledges that Customer will be responsible for all use by Third Party with respect to the use of the Products;
5. Upon expiration or termination of this Agreement, the rights of usage of Third Party shall immediately terminated;
6. Use of the Products by Third Party will be governed by the terms of Customer’s Agreement with Trimble, and will require that Customer purchase the appropriate license or access for each user utilized by Third Party; and
7. Customer will ensure that Third-Party agrees to comply with and does comply with the terms of Customer’s Trimble Agreement on the same basis as the terms apply to Customer.
The rights granted under Third-Party Contractor Addendum, do not modify Customer’s Agreement with Trimble or increase the access or licenses granted under this Agreement. Third Party, by their signature below, acknowledges that it has a copy of Customer’s Agreement with Trimble and agrees to the terms herein. Customer shall provide a signed copy of this Agreement to Trimble at [email protected].
Third Party (Print):_________________________
By: ________________________________________
Third Party/Contractor Authorized Signature
Title: _____________________________
Date: ________________________
Third Party Information:
Customer:
Address
City, State, Zip
Contact Name
Phone Number
Email
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 110 Exhibit B - Proposal06/11/2024 C7 170 of 391
Addendum #3
Support
1. Releases
1.1. General. “Release” means an update or upgrade to the Product made available to all customers using that Product that improves usability or adds functionality, cosmetic changes, or bug fixes. Trimble will use commercially reasonable efforts to provide prior notice to Customer through the Customer Portal, or other communication channels when Releases are made generally available to all customers, excluding any non-general Releases or unplanned Releases. Trimble will decide the contents and timing of all Releases in its sole discretion.
1.2. Software-as-a-Service and Hosted License Software. Trimble will update (i) Software-as-a-Service or (ii) Licensed Software hosted by Trimble in each case as new Releases become generally available.
1.3. On Premise Licensed Software. For Licensed Software not hosted by Trimble, Customer is responsible for installing all Releases. Upon Customer’s election to install a Release, Customer agrees to cease all use of the prior version of the Licensed Software and destroy all copies. Releases may require Customer to update third party software, hardware, or operating systems at Customer’s expense.
2. Support
2.1. Generally.
a) Trimble shall use the applicable level of effort to correct or provide a workaround for any reproducible error in the Product attributable to Trimble commensurate with the severity of the error, as reasonably determined by Trimble in accordance with Section 2.3 below.
b) For certain Products as set forth in Section 2.2(a) below, Trimble may provide a customer support portal (the “Support Portal”), which may allow Customer to submit support requests, report issues, view case histories, search the general knowledge database, and other features, as applicable. In the event of any conflicts between the terms set forth herein and any set forth in the applicable Support Portal, the terms herein shall govern. c) For certain Products as set forth in Section 2.2(a) below, Trimble will providesupport to Customer onlyby communication with the contacts designated by Customer in the Support Portal or otherwise as instructed by Trimble (each, a Authorized Support Contact"). Customer may update Authorized Support Contact(s) from time to time as instructed by Trimble. Trimble may require the Authorized Support Contact(s) to have the relevant technical knowledge regarding the Products necessary to assist Trimble as needed.
d) Upon identification of any error that cannot be resolved by Customer as first line of support (e.g., via the Support Portal, its internal staff, etc.), then Customer (through its Authorized Support Contact(s)) shall promptly notify Trimble of such error and shall provide Trimble with enough information, assistance, and cooperation to reproduce the error, including alisting of output and any other data that Trimble may reasonably request in order to reproduce the error and operating conditions under which the error occurred or was discovered. Trimble shall not be responsible for correcting any errors not attributable to Trimble.
e) For certain Products, Trimble may provide additional or different support services or procedures as set forth in the applicable documentation, support handbook, or other written documentation provided by Trimble, if any (the Additional Support Documentation”). If there is any conflict between these support terms and such Additional Support Documentation with respect to the description of support services or procedures, the provisions of such Additional Support Documentation will prevail. Trimble may use third-parties to provide support and maintenance services on its behalf. Customer expressly consents to Trimble permitting such third parties to access Customer information and data 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 111 Exhibit B - Proposal06/11/2024 C7 171 of 391
to perform the support services.
2.2. Reporting; Availability
a) Support portals and general availability is described below.
Product Support Portal*
Authorized
Support Contacts
Only?**
AgileAssets https://agileassets.com/techsupport Yes
Cityworks https:mycityworks.force.com Yes
e-Builder
non-Fed Ramp)
https://www.e-builder.net/customer-center No
e-Builder
Fed Ramp)
Support information available upon request. Yes
Trimble
Water
https://mytrimblewater.force.com/s/login No
Additional phone numbers and hours of availability for contacting Trimble with support requests may be listed in the Support Portal.
2.3. Severity Priority Levels. As soon as reasonably practicable after Customer submits the relevant case information, Trimble will collect additional information and categorize the issue into one of four classifications as set forth below in good faith.
Upon Customer submission of the case information, Trimble will use commercially reasonable efforts to issue a Response as defined below) by the indicated target response goal set forth below. Once the priority level is determined, Trimble will use the level of effort for resolution described below.
Priority
Level*
Priority Criteria Target
Response Goal**
Level of Effort for Resolution
P1 most urgent and impactful ½ hour Trimble and Customer will prioritize any reasonably available
resources to resolve the situation or
identify a work around.
P2 urgent and impactful, but
usually has an acceptable
temporary workaround
hour Trimble and Customer will
prioritize any reasonably available
resources during standard business
hours to resolve the situation or
identify a work around.
P3 important, but not urgent
and impactful
4 hrs Trimble and Customer will use
generally available resources during
standard business hours to resolve the
situation or identify a work around.
P4 a low priority, informational,
or an enhancement request
24 hrs Trimble and Customer are willing
to use generally available resources
during standard business hours to
provide information or assistance.
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 112 Exhibit B - Proposal06/11/2024 C7 172 of 391
See Priority Matrix anddefinitions below. The main factors in determining priority level are urgency and impact. Trimble will also consider in good faith any additional relevant facts and circumstances in consultation with Customer that may result in a mutually agreed upon change in priority level.
The use of the term “hour(s)” refers to business hours based on Trimble’s regular business schedule, and excludes nights, weekends and locally-observed holidays (e.g., 24 hrs equals 3 business days at 8 hrs a day). “Response” means acknowledgment of the issue via the creation of a case number. Determination of priority level will occur as soon as practicable thereafter.
Priority matrix
Impact
Widespread Large Localized Individualized
Urgency Critical P1 P1 P2 P2
High P1 P2 P2 P3
Medium P2 P3 P3 P3
Low P4 P4 P4 P4
Definitions
Impact
Impact is a measure of the number of
users, sites, or devices affected.
Widespread. More than three quarters of users or
devices are affected.
Large. (1) Multiple sites are affected or (2) between one- half and three-quarters of users or devices are affected.
Localized. (1) A single site is affected or (2) less than one half of users or devices are affected.
Individualized. A single or a small number of users or
devices are affected.
Urgency Urgency is a measure of the severity of
the issue on the Customer’s operations.
Critical. Use of Product as a whole or core functionality is stopped with no work around and with severe immediate
impact to the Customer’s operations (e.g., outage).
High. Use of Product as a whole or core functionality is severely degraded or a work around is available, and with immediate impact to the Customer’s operations.
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 113 Exhibit B - Proposal06/11/2024 C7 173 of 391
Definitions
Medium. Use of Product or any functionality is not
working as expected, and can be addressed through
education, training, work around, work order, or a future enhancement.
Low. All other requests that are not the above.
2.4. Limitations and Conditions.
a) Unless otherwise expressly provided by Trimble in writing, Trimble does not support: (i) use of the Product in a manner other than as authorized in the Agreement; (ii) alterations of the Product by Customer or a third-party; (iii) conversions of Customer’s databases to accommodate new hardware or software, (iv) Customer Data debugging or manipulation, (v) recurring support issues where Customer failed to initiate corrective actions previously recommended by Trimble or to provide information requested by Trimble, (vi) training, implementation, report creation, onsite support, customizations (e.g., scripting or integration), or assistance with server migrations are not included as part of Support, but such services but may be purchased separately, (vii) any Release of the Product other than the current and an immediately preceding Release unless covered under a separate agreement (this includes preview, beta, or candidate releases), (viii) Third-party Materials or Third-Party Platforms; (ix) any Products for which maintenance and/or support fees have not been paid, or (x) any Product where Customer has failed to meet its obligations with respect to the Agreement, including, without limitation, as set forth below. b) Customer must (i) require its personnel to obtain adequate training to operate the Product(s), (ii) if required by Trimble for the particular Product, designate Authorized Support Contacts who will submit all support cases to Trimble, (iii) provide internet and/or network access for Trimble when requesting support; and (iv) provide all information and assistance reasonably requested by Trimble related to the support request. c) For Licensed Software not hosted by Trimble, Customer is responsible for (i) securing the server environment, local network, and system security and protocols, including having staff qualified to assume responsibility for management administration and support for Customer’s hardware, database, and any Third-Party Materials and/or Third-Party Platforms, (ii) maintaining regular and frequent data backups, and recovering such data if necessary from backups maintained by Customer, (iii) establishing a secure method of access to Customer’s network as well as maintaining security protocols for Customer’s network; and (iv) incorporating Releases and any associated data migration.
d) If any Customer support request is subject to any of the foregoing, then Trimble reserves the right to impose support fees at its then standard commercial time and materials rates for all such services, including pre-approved travel and per diem expenses to bereimbursed consistent with Customer’s policies. Trimble will notify Customer in advance of incurring any such fees.
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 114 Exhibit B - Proposal06/11/2024 C7 174 of 391
Addendum #4
Availability Service Level Agreement; Data Security and Restoration
1. Availability Service Level Agreement
For any Product that is either (i) Software-as-a-Service or (ii) Licensed Software hosted by Trimble, the following will apply.
1. Target Availability. Trimble will use commercially reasonable efforts to make the Product available with an uptime availability time periods during which Customer has general connectivity to the Product) (the “Target Availability”) as follows:
Product Target Availability*
Cityworks 99.9%*
AgileAssets / Pavement Express 99%
e-Builder 99.95%
Trimble Water - Trimble Unity Work Management/ Trimble Unity Remote Monitoring 99.5% Target Availability is generally for a calendar month; provided that Cityworks target availability will be calculated on a quarterly basis.
2. Exclusions. The calculation of uptime willnot include unavailability to the extent due to: (a) Customer’s use of the Product in a manner not authorized in the Agreement or Documentation, (b) general Internet problems, force majeure events or other factors outside of Trimble’s reasonable control, including without limitation interruption or failure of telecommunications or digital transmissionlinks, hostile network attacks, network congestion, denial of service attack, (c) Customer’s equipment, software, network connections or other infrastructure, (d) any acts or omissions of Customer or any third-party that is not a service provider of Trimble, e) failure by Customer to pay any applicable fees under the Agreement, or (f) Scheduled Maintenance or emergency maintenance.
3. Scheduled Maintenance. “Scheduled Maintenance” means Trimble’s scheduled, routine, or other maintenance which (1) occurs at such times as may be listed on Trimble’s websites or Support Portal, or (2) Trimble notifies Customer with at least two (2) days advance notice, which can be via the Support Portal, e-mail, or in the Product. Trimble reserves the right to schedule other maintenance periods on an as needed basis and will notify Customer in advance. Trimble will use commercially reasonable efforts to perform Scheduled Maintenance during low usage times.
4. Service Credits. If there is a verified failure of the Products to meet Target Availability in a particular month and Customer makes a request for service credit within thirty (30) days after the end of such month, Customer will be entitled to a credit based on the monthly fees due for the affected Product in such month (“Service Credit”). The Service Credit will be calculated as follows:
Service Credit = Pro Rata Fee * percentage of time that the Product did not meet the Target Availability The "Pro Rata Fee" means (1) for Target Availability measured monthly, one-twelfth of the total annual fee for the Product excluding taxes, etc.), and (2) for Target Availability measured quarterly, one-fourth of the total annual fee for the Product excluding taxes, etc). The Service Credit will be calculated to the nearest 30-minute interval. The total Service Credits in a month may not exceed 20% of the Monthly Fee.
Trimble will apply each Service Credit to Customer’s next invoice, provided that Customer’s account is fully paid up, without any outstanding payment issues or disputes. Customer will not receive any refunds for any unused Service Credits.
5. Sole Remedy. Service Credits constitute liquidated damages andare not a penalty. The Service Credits set forth in this Section are Customer’s sole and exclusive remedy for any failure to meet the Target Availability.
2. Data Security and Restoration
1. Software-as-a-Service and Hosted License Software.
1. Trimble or its third-party hosting provider(s) shall use commercially reasonable efforts to establish and maintain reasonable administrative, physical, and technical safeguards designed to (a) protect the security, confidentiality, and integrity of Customer Data, (b) protect against anticipated threats or hazards to the security, confidentiality, and integrity of Customer Data; (c) protect against unauthorized access to or use of Customer Data; and (d) protect against unlawful processing, accidental destruction, or loss of Customer Data. 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 115 Exhibit B - Proposal06/11/2024 C7 175 of 391
2. Trimble will use reasonable efforts to restore lost or damaged Customer Data for Products deployed through Trimble hosting services or as Software-as-a-Service, as described in this paragraph, if the loss or damage was caused by Trimble. Trimble will consult with Customer and provide information to Customer regarding the availability of backups and the potential limitations of data restoration. Customer understands that some data loss may result upon restoration based on the frequency and availability of backups. If Customer Data loss or damage is not caused by Trimble, Trimble will providesupport andtechnical assistance for data restoration subject to Trimble’s availability and payment of applicable fees at Trimble’s then-current hourly rates.
On Premises Licensed Software. Trimble does not provide regular support or technical assistance for the repair or restoration of lost or damaged Customer Data as part of support for Licensed Software not hosted by Trimble, regardless of the cause. Assistance for restoration may be available subject to Trimble’s availability and payment of applicable fees at Trimble’s then-current hourly rates. 0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM SECTION 9 - SOFTWARELICENSING AGREEMENTS | PAGE 116 Exhibit B - Proposal06/11/2024 C7 176 of 391
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-0 Attachment 1
Appendix B: LMS Requirements Matrix
Exhibit B - Proposal06/11/2024 C7 177 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
s
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
1 L
M
S
R
F
P
Th
e
P
r
o
p
o
s
e
r
m
u
s
t
u
s
e
t
h
i
s
d
o
c
u
m
e
n
t
t
o
r
e
s
p
o
n
d
t
o
t
h
e
L
M
S
r
e
q
u
i
r
e
m
e
n
t
s
i
n
c
l
u
d
e
d
h
e
r
e
i
n
P
r
o
p
o
s
e
r
i
s
t
o
r
e
s
p
o
n
d
t
o
e
a
c
h
r
e
q
u
i
r
e
m
en
t
w
i
t
h
o
n
e
o
f
t
h
e
f
o
l
lo
w
i
n
g
re
s
p
o
n
s
e
c
o
d
e
s
x
Y
M
e
e
t
s
R
e
q
u
i
r
e
m
e
n
t
x
N
D
o
e
s
N
o
t
M
e
e
t
R
e
q
u
i
r
e
m
e
n
t
x
W/
C
W
o
r
k
a
r
o
u
n
d
P
r
o
p
o
s
e
d
o
r
C
u
s
t
o
m
i
z
a
t
i
o
n
t
o
M
e
e
t
R
e
q
u
i
r
e
m
e
n
t
x
T
T
h
ir
d
P
a
r
t
y
S
o
l
u
t
i
o
n
t
o
M
e
e
t
R
e
q
u
ir
e
m
e
n
t
Re
s
p
o
n
s
e
C
o
d
e
s
Y
a
n
d
N
d
o
n
o
t
r
e
q
u
i
r
e
wr
i
t
t
e
n
r
e
s
p
o
n
s
e
s
u
n
l
e
s
s
t
h
e
P
r
o
p
o
s
e
r
w
i
s
h
e
s
to
p
r
e
s
e
n
t
a
d
d
i
t
io
n
a
l
b
e
n
e
f
i
t
s
o
r
o
p
p
o
r
t
un
it
i
e
s
r
e
la
t
e
d
t
o
t
h
e
i
r
s
o
lu
t
i
o
n
a
n
d
th
e
r
e
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
c
o
d
e
s
W
C
a
n
d
T
d
o
r
e
q
u
i
r
e
w
r
i
t
t
e
n
r
e
s
p
o
n
s
e
s
F
o
r
th
e
s
e
r
e
s
p
o
n
s
e
c
o
d
e
s
P
r
o
p
o
s
e
r
m
u
s
t
d
e
s
c
r
ib
e
h
o
w
t
h
e
r
e
q
u
i
r
e
m
e
n
t
w
i
ll
b
e
m
e
t
I
t
is
i
m
p
o
r
t
a
n
t
t
o
no
t
e
t
h
a
t
t
h
e
le
v
e
l
o
f
d
e
t
a
i
l
m
u
s
t
b
e
s
u
f
f
i
c
ie
n
t
t
o
a
l
lo
w
t
h
e
e
v
al
u
a
t
o
r
s
t
o
u
n
d
e
r
s
t
a
n
d
t
h
e
p
r
o
p
o
s
ed
s
o
lu
t
io
n
s
f
e
a
t
u
r
e
s
f
u
n
c
t
i
on
s
c
a
p
a
b
il
it
i
e
s
a
n
d
s
h
o
r
t
c
o
m
in
g
s
ch
a
l
l
e
n
g
e
s
P
r
o
p
o
s
e
r
m
a
y
s
u
p
p
l
e
m
e
n
t
t
h
e
i
r
r
e
sp
o
n
s
e
u
s
i
n
g
a
d
d
i
t
i
o
n
a
l
p
r
o
d
u
c
t
i
n
f
o
r
m
a
t
i
o
n
a
s
a
n
a
t
t
a
c
h
m
e
n
t
t
o
t
h
e
i
r
p
r
o
p
o
s
a
l
H
ow
e
v
e
r
a
t
a
m
i
n
i
m
u
m
P
r
o
p
o
s
e
r
mu
s
t
p
r
o
v
i
d
e
a
w
r
i
t
t
e
n
s
u
m
m
a
r
y
r
e
s
p
o
n
s
e
a
t
th
e
m
o
d
u
l
e
l
e
v
e
l
s
u
c
h
t
h
a
t
t
h
e
e
v
a
l
u
a
t
o
r
s
c
a
n
o
b
t
a
i
n
a
n
a
d
e
q
u
a
t
e
u
n
d
e
r
s
t
a
n
d
i
n
g
o
f
h
o
w
t
h
e
p
r
o
p
o
s
e
d
s
o
l
u
t
i
o
n
w
i
l
l
m
e
e
t
Ci
t
y
s
n
e
e
d
s
P
r
o
p
o
s
e
r
s
h
o
u
l
d
e
n
s
u
r
e
t
h
at
a
d
d
i
t
i
o
n
a
l
p
r
o
v
i
d
e
d
m
a
t
e
r
i
a
l
s
a
r
e
c
l
e
a
r
an
d
s
p
e
c
i
f
i
c
s
u
c
h
t
h
a
t
t
h
e
e
v
a
l
u
a
t
o
r
s
c
a
n
e
a
si
l
y
f
i
n
d
t
h
e
m
a
t
e
r
i
a
l
a
n
d
d
e
t
a
i
l
re
f
e
r
e
n
c
e
d
I
f
o
p
t
i
o
n
W
C
i
s
s
e
l
e
c
t
e
d
P
r
o
po
s
e
r
m
u
s
t
i
d
e
n
t
i
f
y
a
n
y
a
d
d
i
t
i
o
n
a
l
c
o
s
t
s
r
e
l
e
v
a
n
t
d
e
t
a
i
l
a
n
d
s
c
h
e
d
u
l
e
i
m
p
a
c
t
i
f
a
pp
l
i
c
a
b
l
e
Pr
o
p
o
s
e
r
i
s
r
e
q
u
i
r
e
d
t
o
f
u
l
l
y
c
o
m
p
l
e
t
e
t
h
i
s
t
a
b
l
e
a
n
d
i
n
c
l
u
d
e
i
n
t
h
e
i
r
p
r
o
p
o
s
a
l
s
i
n
c
o
m
p
l
e
t
e
r
e
s
p
o
n
s
e
s
m
a
y
b
e
d
e
e
m
e
d
t
o
b
e
n
o
n
re
s
p
o
n
s
i
v
e
w
h
i
c
h
m
a
y
r
e
s
u
l
t
i
n
t
h
e
di
s
q
u
a
l
i
f
i
c
a
t
i
o
n
o
f
a
P
r
o
p
o
s
a
l
f
r
o
m
f
u
r
t
h
e
r
c
o
n
s
i
d
e
r
a
t
i
o
n
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-1 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 178 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
2 L
M
S
R
F
P
Co
n
t
e
n
t
s
1. GE
N
E
R
A
L
R
E
Q
U
I
R
E
M
E
N
T
S
3 1.
1 Ge
n
e
r
a
l
3 1.
2 Us
e
r
I
n
t
e
r
f
a
c
e
1 2
1. 3
Wo
r
k
f
l
o
w
1 5
1. 4
Do
c
u
m
e
n
t
M
a
n
a
g
e
m
e
n
t
1 7
1. 5
Qu
e
r
y
i
n
g
R
e
p
o
r
t
i
n
g
a
n
d
D
a
t
a
A
n
a
l
y
s
i
s
1 8
2. LA
N
D
M
A
N
A
G
E
M
E
N
T
R
E
Q
U
I
R
E
M
E
N
T
S
2 1
2. 1
Pl
a
n
n
i
n
g
2 1
2. 2
En
g
i
n
e
e
r
i
n
g
E
n
c
r
o
a
c
h
m
e
n
t
s
2 8
2. 3
Pe
r
m
i
t
s
3 6
2. 4
Pl
a
n
C
h
e
c
k
4 3
2. 5
Co
d
e
E
n
f
o
r
c
e
m
e
n
t
4 6
2. 6
In
s
p
e
c
t
i
o
n
s
M
o
b
i
l
i
t
y
5 3
2. 7
GI
S
5 8
2. 8
Cu
s
t
o
m
e
r
C
i
t
i
z
e
n
A
c
c
e
s
s
6 0
3. TE
C
H
N
I
C
A
L
R
E
Q
U
I
R
E
M
E
N
T
S
6 3
3. 1
Ma
i
n
t
e
n
a
n
c
e
a
n
d
S
u
p
p
o
r
t
6 3
3. 2
Co
n
f
i
g
u
r
a
t
i
o
n
6 6
3. 3
Au
d
i
t
a
n
d
S
e
c
u
r
i
t
y
6 7
3. 4
In
t
e
r
o
p
e
r
a
b
i
l
i
t
y
S
y
s
t
e
m
I
n
t
e
r
f
a
c
e
s
6 9
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-2 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 179 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
3 L
M
S
R
F
P
1. GE
N
E
R
A
L
R
E
Q
U
I
R
E
M
E
N
T
S
1. 1
Ge
n
e
r
a
l
Th
e
s
o
l
u
t
i
o
n
s
h
o
u
l
d
p
r
o
v
i
d
e
f
o
r
t
h
e
g
e
n
e
r
a
l
an
d
s
p
e
c
i
f
i
c
f
u
n
c
t
i
o
n
al
i
t
y
l
i
s
t
e
d
b
e
l
o
w
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
Co
n
f
i
g
u
r
a
t
i
o
n
1. 1
1 Pr
o
v
id
e
s
a
c
o
n
f
i
g
u
r
a
b
le
w
e
b
b
a
s
e
d
d
a
t
a
b
a
s
e
d
r
i
v
e
n
t
r
a
c
k
in
g
a
n
d
ma
n
a
g
e
m
e
n
t
s
y
s
t
e
m
f
o
r
d
e
v
e
l
o
p
m
e
n
t
fu
n
c
t
io
n
s
a
n
d
p
r
o
c
e
s
s
e
s
in
c
lu
d
in
g
a
p
p
l
ic
a
t
io
n
s
r
e
v
i
e
w
s
p
e
rm
i
t
s
a
p
p
r
o
v
a
l
s
f
o
r
m
s
le
t
t
e
r
s
co
m
p
l
a
i
n
t
s
c
a
s
e
s
a
n
d
a
c
t
i
v
i
t
ie
s
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
2 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
s
t
o
r
e
m
a
s
t
e
r
f
i
l
e
s
f
o
r
a
l
l
p
r
o
j
e
c
t
c
o
n
t
a
c
t
s
in
c
l
u
d
i
n
g
b
u
t
n
o
t
l
i
m
i
t
e
d
t
o
a
r
c
h
i
t
e
c
t
s
c
o
n
t
r
a
c
t
o
r
s
o
w
n
e
r
s
ag
e
n
t
s
t
e
n
a
n
t
s
e
n
g
i
n
e
e
r
s
a
n
d
d
e
v
e
l
o
p
e
r
s
i
n
c
l
u
d
i
n
g
c
o
n
t
a
c
t
in
f
o
r
m
a
t
i
o
n
m
u
l
t
i
p
l
e
t
e
l
e
p
h
o
n
e
n
u
m
b
e
r
s
a
n
d
e
m
a
i
l
a
d
d
r
e
s
s
e
s
li
c
e
n
s
e
n
u
m
b
e
r
s
b
u
s
i
n
e
s
s
l
i
c
e
n
s
e
n
u
m
b
e
r
s
a
n
d
o
t
h
e
r
k
e
y
d
a
t
a
po
i
n
t
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
3 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
a
u
t
o
m
a
t
i
c
a
l
l
y
g
e
n
e
r
a
t
e
a
u
n
i
q
u
e
i
d
e
n
t
i
f
i
e
r
fo
r
a
n
y
a
c
t
i
v
i
t
y
a
p
p
l
i
c
a
t
i
o
n
p
e
r
m
i
t
e
t
c
i
n
i
t
i
a
t
e
d
i
n
t
h
e
s
y
s
t
e
m
T
h
e
C
i
t
y
p
r
e
f
e
r
s
t
o
m
a
i
n
t
a
i
n
t
h
e
i
r
c
u
r
r
e
n
t
r
e
c
o
r
d
nu
m
b
e
r
i
n
g
s
c
h
e
m
e
w
h
i
c
h
v
a
r
i
e
s
b
y
r
e
c
o
r
d
t
y
p
e
f
o
r
in
s
t
a
n
c
e
s
o
m
e
p
e
r
m
i
t
s
f
o
l
l
o
w
t
h
e
s
t
a
n
d
a
r
d
R
R
R
Y
Y
wh
e
r
e
R
R
R
r
e
p
r
e
s
e
n
t
s
t
h
e
r
e
c
o
r
d
t
y
p
e
i
e
p
l
a
n
n
i
n
g
ap
p
l
i
c
a
t
i
o
n
b
u
i
l
d
i
n
g
p
e
r
m
i
t
a
p
p
l
i
c
a
t
i
o
n
e
t
c
Y
Y
re
p
r
e
s
e
n
t
s
t
h
e
c
u
r
r
e
n
t
y
e
a
r
a
n
d
i
s
a
s
e
q
u
e
n
t
i
a
l
nu
m
b
e
r
t
h
a
t
i
s
i
n
c
r
e
m
e
n
t
e
d
w
i
t
h
i
n
t
h
e
r
e
c
o
r
d
t
y
p
e
se
r
ie
s
Pl
e
a
s
e
d
i
s
c
u
s
s
w
h
e
t
h
e
r
t
h
e
C
it
y
m
a
y
m
a
n
u
a
ll
y
u
p
d
a
t
e
a
u
t
o
ge
n
e
r
a
t
e
d
a
c
c
o
u
n
t
n
u
m
b
e
r
s
i
n
t
h
e
R
e
s
p
o
n
s
e
C
o
m
m
e
n
t
s
c
o
l
u
m
n
Y
T
h
e
C
it
y
c
a
n
n
o
t
m
a
n
u
a
l
ly
e
d
i
t
t
h
e
C
a
s
e
N
u
m
b
e
r
o
n
c
e
c
r
e
a
t
e
d
Ho
w
e
v
e
r
s
p
e
c
i
f
i
c
c
a
s
e
t
e
m
p
la
t
e
s
c
a
n
b
e
a
s
s
i
g
n
e
d
m
a
n
u
a
ll
y
e
n
t
e
r
e
d
as
a
p
r
e
f
e
r
e
n
c
e
1. 1
4 Pr
o
v
i
d
e
s
c
u
s
t
o
m
i
z
a
b
l
e
s
c
r
e
e
n
s
b
a
se
d
o
n
u
s
e
r
r
o
l
e
a
n
d
r
e
c
o
r
d
ty
p
e
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
5 Pr
o
v
i
d
e
s
f
o
r
m
s
a
n
d
a
p
p
l
i
c
a
t
i
o
n
s
t
h
a
t
c
a
n
b
e
c
o
m
p
l
e
t
e
d
a
n
d
su
b
m
i
t
t
e
d
e
l
e
c
t
r
o
n
i
c
a
l
l
y
a
n
d
u
s
i
n
g
a
m
e
t
h
o
d
t
h
a
t
e
n
s
u
r
e
s
d
a
t
a
se
c
u
r
i
t
y
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-3 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 180 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
4 L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
1. 1
6 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
it
y
t
o
a
c
c
e
p
t
s
u
b
m
i
s
s
i
o
n
o
f
e
l
e
c
t
r
o
n
i
c
d
o
c
u
m
e
n
t
s
by
c
u
s
t
o
m
e
r
s
a
n
d
c
o
n
t
r
a
c
t
o
r
s
a
n
d
u
s
i
n
g
a
m
e
t
h
o
d
t
h
a
t
e
n
s
u
r
e
s
da
t
a
s
e
c
u
r
it
y
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
7 Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
f
o
r
a
p
p
li
c
a
t
i
o
n
s
p
e
r
m
i
t
s
a
n
d
p
r
o
p
e
r
t
y
b
a
s
e
d
do
c
u
m
e
n
t
s
t
o
b
e
l
in
k
e
d
o
r
a
s
s
o
c
i
a
t
e
d
t
o
a
p
a
r
c
e
l
p
r
o
p
e
r
t
y
ad
d
r
e
s
s
p
o
i
n
t
p
o
ly
g
o
n
s
t
r
e
e
t
s
e
g
m
e
n
t
s
X
Y
c
o
o
r
d
in
a
t
e
s
pe
o
p
l
e
c
a
s
e
n
u
m
b
e
r
e
t
c
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
8 Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
f
o
r
t
h
e
a
p
p
li
c
an
t
o
n
l
in
e
t
o
s
e
le
c
t
a
s
t
r
e
e
t
se
g
m
e
n
t
s
a
n
d
o
r
o
n
e
o
r
m
o
r
e
o
t
h
e
r
G
I
S
d
a
t
a
p
o
in
t
s
o
n
a
m
a
p
to
i
d
e
n
t
i
f
y
t
h
e
l
o
c
a
t
io
n
o
f
t
h
e
e
n
c
r
o
a
c
h
m
e
n
t
p
e
r
m
it
Th
e
r
e
s
u
l
t
in
g
p
e
r
m
it
s
h
o
u
ld
b
e
a
c
c
e
s
s
i
b
le
v
ie
w
a
b
le
wh
e
n
s
e
l
e
c
t
i
n
g
a
n
y
o
f
t
h
e
re
la
t
e
d
G
I
S
d
a
t
a
p
o
in
t
s
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
9 Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
s
e
le
c
t
a
l
o
ca
t
i
o
n
i
e
d
a
t
a
p
o
i
n
t
p
a
r
c
e
l
et
c
a
n
d
id
e
n
t
if
y
s
e
l
e
c
t
a
s
p
e
c
i
f
i
c
u
n
it
e
g
c
o
n
d
o
m
i
n
iu
m
u
n
it
t
o
vi
e
w
a
p
r
o
j
e
c
t
a
n
d
o
r
r
e
la
t
e
d
d
o
c
u
m
e
n
t
s
As
s
u
m
e
s
t
h
a
t
r
e
s
u
l
t
s
w
il
l
n
o
t
d
i
s
p
l
a
y
f
o
r
o
t
h
e
r
u
n
i
t
s
a
t
th
e
s
a
m
e
s
t
r
e
e
t
a
d
d
r
e
s
s
lo
c
a
t
io
n
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
1 0
Pr
o
v
i
d
e
s
a
r
e
a
l
t
i
m
e
u
s
e
r
c
o
n
f
i
g
u
r
a
b
l
e
d
a
s
h
b
o
a
r
d
t
o
d
i
s
p
l
a
y
dy
n
a
m
i
c
c
h
a
r
t
s
a
n
d
g
r
a
p
h
s
e
g
p
i
e
b
a
r
G
a
n
t
t
c
h
a
r
t
s
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
1 1
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
d
e
f
i
n
e
d
a
t
a
f
i
e
l
d
r
e
q
u
i
r
e
m
e
n
t
s
a
n
d
de
p
e
n
d
e
n
c
i
e
s
e
g
b
a
s
e
d
o
n
a
f
i
e
l
d
s
e
l
e
c
t
i
o
n
o
r
a
r
e
c
o
r
d
t
y
p
e
o
r
ac
t
i
v
i
t
y
t
h
a
t
w
a
s
a
d
d
e
d
f
i
e
l
d
s
be
c
o
m
e
m
a
n
d
a
t
o
r
y
a
n
d
o
r
d
i
s
p
l
a
y
as
n
e
e
d
e
d
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
1 2
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
d
e
f
i
n
e
d
e
f
a
u
l
t
v
a
l
u
e
s
f
o
r
d
a
t
a
f
i
e
l
d
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-4 Ex
h
ib
it
B
P
r
o
p
o
s
a
l
06/11/2024 C7 181 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
5 L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
1. 1
1 3
Al
l
a
p
p
li
c
a
t
i
o
n
l
o
o
k
u
p
s
d
r
o
p
d
o
w
n
b
o
x
t
e
x
t
li
b
r
a
r
i
e
s
d
a
t
a
fi
e
l
d
s
s
c
r
e
e
n
l
a
y
o
u
t
s
a
p
p
l
ic
a
t
io
n
d
e
p
e
n
d
e
n
c
ie
s
a
n
d
b
u
s
i
n
e
s
s
ru
le
s
a
r
e
t
a
b
l
e
d
r
iv
e
n
a
n
d
c
a
p
a
b
l
e
o
f
u
p
d
a
t
e
b
y
t
h
e
C
i
t
y
Te
x
t
li
b
r
a
r
ie
s
in
c
lu
d
e
C
it
y
co
d
e
a
s
w
e
l
l
a
s
s
t
a
n
d
a
r
d
re
v
i
e
w
c
o
m
m
e
n
t
s
b
y
r
e
c
o
r
d
t
y
p
e
i
e
p
l
a
n
n
in
g
ap
p
l
ic
a
t
io
n
r
e
v
i
e
w
b
u
i
l
d
i
n
g
p
l
a
n
r
e
v
ie
w
c
o
d
e
co
m
p
l
ia
n
c
e
c
a
s
e
e
t
c
s
t
a
n
d
a
r
d
c
o
n
d
it
i
o
n
s
e
g
pl
a
n
n
in
g
b
u
i
ld
in
g
e
n
g
in
e
e
r
in
g
Pl
e
a
s
e
d
e
s
c
r
ib
e
h
o
w
t
h
e
s
e
t
e
x
t
li
b
r
a
r
ie
s
a
r
e
ma
in
t
a
in
e
d
i
n
t
h
e
p
r
o
p
o
s
e
d
s
o
l
u
t
i
o
n
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
1 4
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
a
u
t
o
p
o
p
u
l
a
t
e
f
ie
ld
s
b
a
s
e
d
o
n
p
r
e
v
i
o
u
s
in
f
o
r
m
a
t
i
o
n
c
a
p
t
u
r
e
d
s
t
a
g
e
o
f
w
o
r
k
f
l
o
w
a
n
d
r
e
l
a
t
e
d
c
a
s
e
s
in
c
l
u
d
i
n
g
i
n
f
o
r
m
a
t
i
o
n
e
n
t
e
r
e
d
b
y
t
h
e
c
u
s
t
o
m
e
r
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
1 5
Pr
o
v
i
d
e
s
a
l
i
b
r
a
r
y
f
o
r
c
o
d
e
c
o
m
m
e
n
t
s
c
o
n
d
i
t
i
o
n
t
r
a
c
k
i
n
g
a
n
d
re
p
o
r
t
i
n
g
i
n
c
l
u
d
i
n
g
c
u
r
r
e
n
t
C
a
l
i
f
o
r
n
i
a
f
i
r
e
a
n
d
b
u
i
l
d
i
n
g
c
o
d
e
s
lo
c
a
l
o
r
d
i
n
a
n
c
e
s
a
n
d
r
e
g
u
l
a
t
i
o
n
s
g
r
o
u
p
e
d
b
y
c
a
t
e
g
o
r
y
e
g
pl
a
n
r
e
v
i
e
w
z
o
n
i
n
g
i
n
s
p
e
c
t
i
o
n
s
p
r
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
c
o
p
y
an
d
p
a
s
t
e
a
n
d
m
o
d
i
f
y
a
p
p
e
n
d
p
o
p
u
l
a
t
e
d
t
e
x
t
p
r
o
v
i
d
e
t
h
e
ab
i
l
i
t
y
t
o
d
o
a
b
u
l
k
l
o
a
d
u
p
d
a
t
e
w
h
e
n
c
o
d
e
s
c
h
a
n
g
e
An
y
c
o
m
m
e
n
t
o
r
c
o
n
d
i
t
i
o
n
h
a
s
b
e
e
n
a
d
d
e
d
t
o
a
pr
o
j
e
c
t
d
u
r
i
n
g
t
h
e
C
i
t
y
s
r
e
v
i
e
w
m
u
s
t
b
e
w
r
i
t
t
e
n
t
o
an
d
s
t
o
r
e
d
w
i
t
h
t
h
a
t
p
r
o
j
e
c
t
r
e
c
o
r
d
s
u
c
h
t
h
a
t
a
n
y
su
b
s
e
q
u
e
n
t
c
h
a
n
g
e
s
t
o
t
h
e
s
o
u
r
c
e
l
a
n
g
u
a
g
e
w
i
l
l
n
o
t
re
s
u
l
t
i
n
t
h
e
u
p
d
a
t
e
t
o
t
h
e
l
a
n
g
u
a
g
e
t
h
a
t
h
a
s
b
e
e
n
as
s
o
c
i
a
t
e
d
w
i
t
h
a
p
r
o
j
e
c
t
r
e
c
o
r
d
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
1 6
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
i
n
d
i
v
i
d
u
a
l
l
y
e
n
t
e
r
t
r
a
c
k
a
n
d
u
p
d
a
t
e
mu
l
t
i
p
l
e
c
o
n
t
a
c
t
n
a
m
e
s
a
d
dr
e
s
s
e
s
a
n
d
p
h
o
n
e
n
u
m
b
e
r
s
as
s
o
c
i
a
t
e
d
w
i
t
h
a
r
e
c
o
r
d
i
n
c
l
u
d
i
n
g
a
b
i
l
i
t
y
t
o
s
p
e
c
i
f
y
r
o
l
e
s
o
f
ea
c
h
c
o
n
t
a
c
t
e
g
o
w
n
e
r
c
o
n
t
r
a
c
t
o
r
s
u
b
c
o
n
t
r
a
c
t
o
r
In
c
l
u
d
e
s
t
h
e
c
a
p
a
b
i
l
i
t
y
t
o
ma
i
n
t
a
i
n
h
i
s
t
o
r
y
o
f
c
h
a
n
g
e
s
to
t
h
e
c
o
n
t
a
c
t
s
i
n
c
l
u
d
i
n
g
a
f
t
e
r
u
p
d
a
t
e
s
i
n
o
w
n
e
r
s
h
i
p
et
c
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
1 7
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
i
n
c
l
u
d
e
c
o
n
f
i
r
m
a
t
i
o
n
p
r
o
m
p
t
s
b
e
f
o
r
e
de
l
e
t
i
n
g
i
n
f
o
r
m
a
t
i
o
n
b
y
a
u
t
h
o
r
i
z
e
d
u
s
e
r
s
o
r
p
e
r
f
o
r
m
i
n
g
si
g
n
i
f
i
c
a
n
t
a
c
t
i
o
n
s
i
n
t
h
e
s
y
s
t
e
m
in
c
l
u
d
i
n
g
t
h
e
o
p
t
i
o
n
t
o
c
a
n
c
e
l
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-5 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 182 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
6 L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
1. 1
1 8
Wi
t
h
in
p
r
o
j
e
c
t
r
e
c
o
r
d
a
b
il
it
y
t
o
n
o
t
e
p
la
n
lo
c
a
t
i
o
n
t
h
a
t
i
s
a
co
m
b
i
n
a
t
io
n
p
r
e
d
e
f
in
e
d
l
o
c
a
t
i
o
n
w
it
h
a
n
e
d
i
t
a
b
le
n
o
t
e
s
f
i
e
l
d
fo
r
t
e
c
h
n
i
c
i
a
n
t
o
a
d
d
c
o
m
m
e
n
t
s
o
r
s
p
e
c
if
ic
lo
c
a
t
i
o
n
in
f
o
r
m
a
t
i
o
n
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
1 9
Du
r
i
n
g
i
m
p
l
e
m
e
n
t
a
t
i
o
n
p
r
o
c
e
s
s
c
o
m
p
a
n
y
p
r
o
v
i
d
e
s
b
e
s
t
pr
a
c
t
i
c
e
s
s
u
g
g
e
s
t
i
o
n
s
f
o
r
d
r
o
p
d
o
w
n
l
i
s
t
s
t
o
p
o
p
u
l
a
t
e
c
o
m
m
o
n
fi
e
l
d
s
f
o
r
s
t
a
f
f
t
o
c
u
s
t
o
m
i
z
e
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
Ap
p
l
i
c
a
t
i
o
n
A
d
m
i
n
i
s
t
r
a
t
i
o
n
1. 1
2 0
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
f
o
r
t
h
e
C
i
t
y
t
o
d
e
s
i
g
n
a
t
e
a
n
A
p
p
l
i
c
a
t
i
o
n
Sy
s
t
e
m
A
d
m
i
n
i
s
t
r
a
t
o
r
o
r
s
i
m
i
l
a
r
r
o
l
e
t
o
a
d
d
c
h
a
n
g
e
o
r
di
s
a
b
l
e
e
n
d
u
s
e
r
a
c
c
e
s
s
t
o
s
p
e
c
i
f
i
c
a
p
p
l
i
c
a
t
i
o
n
f
u
n
c
t
i
o
n
a
l
i
t
y
a
n
d
re
l
a
t
e
d
d
a
t
a
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
2 1
Pr
o
v
i
d
e
s
t
h
e
C
i
t
y
s
A
p
p
l
i
c
a
t
i
o
n
S
y
s
t
e
m
A
d
m
i
n
i
s
t
r
a
t
o
r
w
i
t
h
t
h
e
ca
p
a
b
i
l
i
t
y
t
o
c
r
e
a
t
e
a
d
d
i
t
i
o
n
a
l
u
s
e
r
d
e
f
i
n
e
d
f
i
e
l
d
s
a
n
d
m
o
d
i
f
y
sc
r
e
e
n
l
a
y
o
u
t
s
a
f
t
e
r
i
m
p
l
e
m
e
n
t
a
t
i
o
n
a
n
d
w
i
t
h
o
u
t
t
h
e
in
v
o
l
v
e
m
e
n
t
o
f
t
h
e
s
o
l
u
t
i
o
n
p
r
o
v
i
d
e
r
Us
e
r
d
e
f
i
n
e
d
f
i
e
l
d
s
m
u
s
t
b
e
s
e
a
r
c
h
a
b
l
e
q
u
e
r
y
a
b
l
e
an
d
r
e
p
o
r
t
a
b
l
e
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
2 2
Pr
o
v
i
d
e
s
t
h
e
C
i
t
y
s
A
p
p
l
i
c
a
t
i
o
n
S
y
s
t
e
m
A
d
m
i
n
i
s
t
r
a
t
o
r
w
i
t
h
t
h
e
ca
p
a
b
i
l
i
t
y
t
o
c
o
n
f
i
g
u
r
e
a
l
l
e
n
d
u
s
e
r
s
e
t
t
i
n
g
s
w
i
t
h
o
u
t
t
h
e
n
e
e
d
fo
r
i
n
v
o
l
v
e
m
e
n
t
b
y
t
h
e
C
i
t
y
s
I
T
d
e
p
a
r
t
m
e
n
t
o
r
t
h
e
s
o
l
u
t
i
o
n
pr
o
v
i
d
e
r
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
Da
t
a
R
e
c
o
r
d
F
i
e
l
d
M
a
n
a
g
e
m
e
n
t
1. 1
2 3
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
f
o
r
d
i
f
f
e
r
e
n
t
re
c
o
r
d
l
a
y
o
u
t
s
b
a
s
e
d
o
n
r
e
c
o
r
d
ty
p
e
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
2 4
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
c
h
a
n
g
e
a
re
c
o
r
d
t
y
p
e
o
n
c
e
a
s
u
b
m
i
s
s
i
o
n
ha
s
b
e
e
n
r
e
c
e
i
v
e
d
t
h
u
s
i
f
a
n
a
p
p
l
i
c
a
n
t
s
e
l
e
c
t
s
a
n
i
n
c
o
r
r
e
c
t
pe
r
m
i
t
t
y
p
e
w
h
e
n
s
u
b
m
i
t
t
i
n
g
a
n
a
p
p
l
i
c
a
t
i
o
n
o
n
l
i
n
e
a
u
t
h
o
r
i
z
e
d
st
a
f
f
a
t
t
h
e
C
i
t
y
s
h
o
u
l
d
h
a
v
e
t
h
e
a
b
i
l
i
t
y
t
o
c
o
r
r
e
c
t
t
h
e
p
e
r
m
i
t
ty
p
e
w
h
i
l
e
m
a
i
n
t
a
i
n
i
n
g
a
l
l
r
e
l
a
t
e
d
d
a
t
a
a
n
d
a
t
t
a
c
h
m
e
n
t
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
2 5
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
a
s
s
o
c
i
a
t
e
r
e
c
o
r
d
s
i
n
o
n
e
t
o
m
a
n
y
p
a
r
e
n
t
ch
i
l
d
r
e
l
a
t
i
o
n
s
h
i
p
s
Re
c
o
r
d
r
e
l
a
t
i
o
n
s
h
i
p
s
m
u
s
t
b
e
e
v
i
d
e
n
t
i
n
s
e
a
r
c
h
r
e
s
u
l
t
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
2 6
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
c
o
p
y
a
l
l
o
r
pa
r
t
o
f
a
n
e
x
i
s
t
i
n
g
d
a
t
a
r
e
c
o
r
d
i
e
p
r
o
j
e
c
t
a
p
p
l
i
c
a
t
i
o
n
e
t
c
t
o
a
n
e
w
r
e
c
o
r
d
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-6 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 183 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
7 L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
In
c
l
u
d
e
s
s
y
n
c
h
r
o
n
i
z
a
t
i
o
n
o
f
m
a
s
t
e
r
p
r
o
j
e
c
t
p
a
y
m
e
n
t
de
t
a
il
s
a
n
d
p
r
o
j
e
c
t
d
e
t
a
il
s
w
i
t
h
s
u
b
p
r
o
j
e
c
t
s
1. 1
2 7
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
in
h
e
r
i
t
o
r
r
e
f
e
r
t
o
d
a
t
a
c
a
p
t
u
r
e
d
o
n
li
n
k
e
d
r
e
c
o
r
d
s
e
l
im
in
a
t
i
n
g
d
u
p
l
ic
a
t
e
d
a
t
a
e
n
t
r
y
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
2 8
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
a
u
t
o
m
at
i
c
a
l
ly
p
o
p
u
l
a
t
e
a
p
p
li
c
a
t
i
o
n
da
t
a
b
a
s
e
w
i
t
h
in
f
o
r
m
a
t
io
n
f
r
o
m
on
li
n
e
f
o
r
m
s
e
g
a
P
o
r
t
a
l
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
2 9
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
f
o
r
t
h
e
C
it
y
t
o
a
d
d
n
e
w
r
e
c
o
r
d
t
y
p
e
s
a
s
ne
c
e
s
s
a
r
y
a
n
d
w
it
h
o
u
t
t
h
e
i
n
vo
lv
e
m
e
n
t
o
f
t
h
e
s
o
lu
t
io
n
pr
o
v
id
e
r
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
3 0
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
f
o
r
t
h
e
C
i
t
y
t
o
d
e
f
in
e
a
n
d
m
a
n
a
g
e
s
t
a
t
u
s
co
d
e
s
f
o
r
a
l
l
r
e
c
o
r
d
t
y
p
e
s
b
a
s
e
d
o
n
C
i
t
y
s
t
a
n
d
a
r
d
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
3 1
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
a
s
s
o
c
ia
t
e
p
a
r
c
e
l
n
u
m
b
e
r
s
i
e
w
h
e
n
a
pa
r
c
e
l
n
u
m
b
e
r
i
s
u
p
d
a
t
e
d
d
u
e
t
o
s
u
b
d
iv
is
io
n
t
h
e
s
o
l
u
t
io
n
pr
o
v
id
e
s
t
h
e
a
b
i
li
t
y
t
o
t
r
a
c
k
t
h
e
o
r
ig
in
a
l
p
a
r
c
e
l
n
u
m
b
e
r
f
o
r
re
f
e
r
e
n
c
e
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
3 2
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
a
s
s
ig
n
m
u
l
t
ip
l
e
a
d
d
r
e
s
s
e
s
t
o
a
p
a
r
c
e
l
o
r
AP
N
o
r
m
u
l
t
i
p
le
p
a
r
c
e
l
n
u
m
b
e
r
s
t
o
a
s
in
g
l
e
a
d
d
r
e
s
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
3 3
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
p
l
a
c
e
a
l
e
r
t
s
w
a
r
n
in
g
s
f
l
a
g
s
h
o
ld
s
a
n
d
re
s
t
r
i
c
t
i
o
n
s
o
n
a
r
e
c
o
r
d
c
a
s
e
p
a
r
c
e
l
o
r
p
e
r
s
o
n
w
i
t
h
a
co
m
m
e
n
t
n
o
t
e
s
f
i
e
ld
a
n
d
t
h
e
a
b
il
i
ty
fo
r
a
u
t
h
o
r
iz
e
d
u
s
e
r
s
t
o
ov
e
r
r
i
d
e
i
f
n
e
e
d
e
d
Th
i
s
in
c
l
u
d
e
s
t
h
e
d
is
p
la
y
o
f
f
la
g
s
o
n
d
e
s
i
g
n
a
t
e
d
re
c
o
r
d
s
a
c
r
o
s
s
a
l
l
r
e
l
a
t
e
d
mo
d
u
le
s
f
u
n
c
t
i
o
n
s
i
e
Zo
n
in
g
B
u
i
ld
i
n
g
E
n
g
in
e
e
r
in
g
e
t
c
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
3 4
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
a
u
t
o
m
a
t
e
t
h
e
s
e
t
t
i
n
g
o
f
w
a
r
n
in
g
s
o
r
f
l
a
g
s
to
p
r
e
v
e
n
t
i
s
s
u
a
n
c
e
o
f
p
e
r
m
i
t
s
f
o
r
p
r
o
p
e
r
t
i
e
s
t
h
a
t
m
e
e
t
C
i
t
y
sp
e
c
i
f
i
e
d
c
r
i
t
e
r
i
a
i
e
h
i
s
t
o
r
i
c
d
e
s
i
g
n
a
t
i
o
n
c
o
d
e
v
i
o
l
a
t
i
o
n
s
e
t
c
wi
t
h
o
u
t
a
n
o
v
e
r
r
i
d
e
b
y
a
u
t
h
o
r
i
z
e
d
C
i
t
y
s
t
a
f
f
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
3 5
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
p
r
e
v
e
n
t
t
h
e
u
p
d
a
t
e
t
o
r
e
c
o
r
d
s
a
g
a
i
n
s
t
wh
i
c
h
a
p
r
i
o
r
h
o
l
d
o
r
r
e
c
o
r
d
l
o
c
k
h
a
s
b
e
e
n
e
s
t
a
b
l
i
s
h
e
d
In
c
l
u
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
l
i
m
i
t
r
e
l
e
a
s
e
o
f
h
o
l
d
s
l
o
c
k
s
t
o
au
t
h
o
r
i
z
e
d
u
s
e
r
s
e
g
t
h
e
u
s
e
r
t
h
a
t
p
l
a
c
e
d
t
h
e
h
o
l
d
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
3 6
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
m
o
d
i
f
y
s
t
a
n
d
a
r
d
c
o
m
m
e
n
t
s
a
n
d
o
t
h
e
r
st
o
r
e
d
t
e
x
t
v
a
l
u
e
s
a
c
c
o
r
d
i
n
g
t
o
t
h
e
n
e
e
d
s
o
f
t
h
e
s
p
e
c
i
f
i
c
p
r
o
j
e
c
t
or
r
e
c
o
r
d
t
o
w
h
i
c
h
t
h
e
y
a
r
e
a
d
d
e
d
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-7 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 184 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
8 L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
Co
m
m
e
n
t
s
m
u
s
t
a
l
lo
w
f
o
r
r
ic
h
t
e
x
t
d
i
s
p
la
y
1. 1
3 7
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
t
r
a
c
k
a
c
t
u
a
l
s
t
a
f
f
t
im
e
s
p
e
n
t
o
n
a
c
t
iv
it
i
e
s
e
g
i
n
s
p
e
c
t
i
o
n
s
p
la
n
r
e
v
ie
w
s,
e
t
c
in
c
l
u
d
i
n
g
b
y
p
r
o
j
e
c
t
Ti
m
e
t
r
a
c
k
i
n
g
t
o
b
e
s
u
p
p
o
r
t
e
d
i
n
q
u
a
r
t
e
r
h
o
u
r
in
c
r
e
m
e
n
t
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
3 8
Pr
o
v
i
d
e
s
t
h
e
a
b
il
i
t
y
t
o
a
s
s
o
c
ia
t
e
a
n
a
d
d
r
e
s
s
o
n
a
p
e
r
m
i
t
c
a
s
e
wi
t
h
a
n
o
c
c
u
p
a
n
t
t
e
n
a
n
t
i
n
a
s
t
r
u
c
t
u
r
e
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
3 9
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
a
t
t
a
c
h
s
u
p
p
o
r
t
in
g
d
o
c
u
m
e
n
t
s
a
n
d
o
r
ph
o
t
o
g
r
a
p
h
s
t
o
a
n
y
d
a
t
a
r
e
c
o
r
d
c
r
e
a
t
e
d
in
t
h
e
s
y
s
t
e
m
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
4 0
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
t
r
a
c
k
a
ll
r
e
la
t
e
d
c
o
r
r
e
s
p
o
n
d
e
n
c
e
a
n
d
co
m
m
u
n
i
c
a
t
i
o
n
s
in
c
lu
d
in
g
o
u
t
s
i
d
e
o
f
w
o
r
k
f
lo
w
s
t
e
p
s
e
g
ph
o
n
e
c
a
ll
s
c
o
n
v
e
r
s
a
t
ion
s
l
e
t
t
e
r
s
e
m
a
il
s
Y
M
u
lt
i
p
le
o
p
t
i
o
n
s
a
v
a
i
la
b
l
e
in
c
lu
d
i
ng
a
t
t
a
c
h
i
n
g
f
i
le
s
l
o
g
g
i
n
g
n
o
t
e
s
an
d
o
t
h
e
r
c
o
r
r
e
s
p
o
n
d
e
n
c
e
a
g
a
i
n
s
t
a
c
a
s
e
1. 1
4 1
Wh
e
n
p
r
im
a
r
y
c
o
n
t
a
c
t
is
c
h
a
n
g
e
d
o
n
a
r
e
c
o
r
d
t
h
a
t
i
s
s
u
b
s
i
d
i
a
r
y
to
a
l
a
r
g
e
r
p
r
o
j
e
c
t
c
o
n
f
i
r
m
w
i
t
h
u
s
e
r
w
h
e
t
h
e
r
t
h
e
c
h
a
n
g
e
ap
p
l
ie
s
t
o
w
h
o
l
e
p
r
o
j
e
c
t
o
r
ju
s
t
t
h
e
s
e
l
e
c
t
e
d
r
e
c
o
r
d
h
is
t
o
r
y
sh
o
u
l
d
b
e
p
r
e
s
e
r
v
e
d
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
4 2
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
c
o
p
y
c
l
o
n
e
a
n
e
x
i
s
t
in
g
r
e
c
o
r
d
i
e
pr
o
j
e
c
t
a
p
p
l
ic
a
t
io
n
p
e
r
m
i
t
a
p
pl
ic
a
t
io
n
p
e
r
m
i
t
e
t
c
a
n
d
a
ll
as
s
o
c
ia
t
e
d
in
f
o
r
m
a
t
io
n
e
g
a
c
t
i
vi
t
i
e
s
in
s
p
e
c
t
i
o
n
s
t
o
a
n
e
w
re
c
o
r
d
e
d
i
t
a
s
n
e
c
e
s
s
a
r
y
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
Co
n
t
a
c
t
M
a
n
a
g
e
m
e
n
t
1. 1
4 3
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
t
r
a
c
k
m
u
lt
i
p
le
a
p
p
l
ic
a
n
t
t
y
p
e
s
i
e
ow
n
e
r
c
o
n
t
r
a
c
t
o
r
e
t
c
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
4 4
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
t
r
a
c
k
m
u
lt
i
p
le
c
o
n
s
t
r
u
c
t
io
n
p
r
o
f
e
s
s
io
n
a
l
ty
p
e
s
i
e
c
o
n
t
r
a
c
t
o
r
a
r
c
h
it
e
c
t
e
t
c
In
c
l
u
d
in
g
a
b
i
li
t
y
t
o
i
n
d
i
c
a
t
e
w
h
e
t
h
e
r
a
c
o
n
t
r
a
c
t
o
r
i
s
pr
i
m
a
r
y
o
r
a
s
u
b
c
o
n
t
r
a
c
t
o
r
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-8 Ex
h
ib
it
B
P
r
o
p
o
s
a
l
06/11/2024 C7 185 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
9 L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
1. 1
4 5
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
it
y
t
o
r
e
c
o
r
d
a
n
d
t
r
a
c
k
e
x
t
e
n
s
iv
e
c
o
n
t
a
c
t
d
e
t
a
i
ls
in
c
l
u
d
i
n
g
m
u
l
t
i
p
l
e
r
e
l
a
t
e
d
c
o
n
t
a
c
t
s
a
n
d
a
s
s
o
c
i
a
t
e
d
t
e
l
e
p
h
o
n
e
nu
m
b
e
r
s
e
m
a
i
l
a
d
d
r
e
s
s
e
s
m
a
il
i
n
g
a
d
d
r
e
s
s
e
s
C
A
l
i
c
e
n
s
e
nu
m
b
e
r
s
a
n
d
e
x
p
i
r
a
t
i
o
n
d
a
t
e
s
f
or
c
o
n
s
t
r
u
c
t
i
o
n
p
r
o
f
e
s
s
i
o
n
a
l
s
et
c
In
c
l
u
d
i
n
g
a
b
i
l
i
t
y
t
o
d
e
s
i
g
n
a
t
e
c
e
r
t
a
i
n
f
i
e
l
d
s
a
s
b
e
i
n
g
re
q
u
i
r
e
d
i
e
p
r
e
f
e
r
r
e
d
c
o
m
m
u
n
i
c
a
t
i
o
n
m
e
t
h
o
d
te
l
e
p
h
o
n
e
n
u
m
b
e
r
e
m
a
i
l
a
d
d
r
e
s
s
e
t
c
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
4 6
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
c
a
p
t
u
r
e
a
n
d
t
r
a
c
k
c
o
n
s
t
r
u
c
t
i
o
n
pr
o
f
e
s
s
i
o
n
a
l
r
e
l
a
t
e
d
i
n
s
u
r
a
n
c
e
i
n
fo
r
m
a
t
i
o
n
i
n
c
l
u
d
i
n
g
r
e
q
u
i
r
e
d
in
s
u
r
a
n
c
e
t
y
p
e
s
i
n
s
u
r
a
n
c
e
p
o
l
i
c
y
d
e
t
a
i
l
s
p
o
l
i
c
y
e
x
p
i
r
a
t
i
o
n
s
e
t
c
In
c
l
u
d
i
n
g
a
u
t
o
m
a
t
e
d
i
n
a
p
p
l
i
ca
t
i
o
n
n
o
t
i
f
i
c
a
t
i
o
n
s
o
f
up
c
o
m
i
n
g
o
r
p
a
s
s
e
d
e
x
p
i
r
a
t
i
o
n
d
a
t
e
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
4 7
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
e
a
s
i
l
y
gr
o
u
p
a
n
d
i
d
e
n
t
i
f
y
d
o
c
u
m
e
n
t
at
t
a
c
h
m
e
n
t
s
o
f
a
s
p
e
c
i
f
i
c
t
y
p
e
s
o
t
h
a
t
e
n
d
u
s
e
r
s
m
a
y
q
u
i
c
k
l
y
se
a
r
c
h
f
o
r
a
s
p
e
c
i
f
i
c
d
e
s
i
r
e
d
d
o
c
u
m
e
n
t
e
g
i
n
s
u
r
a
n
c
e
in
f
o
r
m
a
t
i
o
n
a
m
o
n
g
a
n
u
m
b
e
r
of
s
i
m
i
l
a
r
d
o
c
u
m
e
n
t
t
y
p
e
s
Id
e
a
l
l
y
t
h
e
s
o
l
u
t
i
o
n
w
o
u
l
d
s
u
p
p
o
r
t
t
h
e
u
s
e
o
f
f
o
l
d
e
r
s
wi
t
h
i
n
t
h
e
d
o
c
u
m
e
n
t
a
t
t
a
c
h
m
e
n
t
s
a
r
e
a
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
4 8
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
c
o
p
y
a
n
e
x
i
s
t
i
n
g
c
o
n
s
t
r
u
c
t
i
o
n
p
r
o
f
e
s
s
i
o
n
a
l
re
c
o
r
d
t
o
a
n
e
w
r
e
c
o
r
d
a
n
d
m
a
k
e
a
n
y
n
e
c
e
s
s
a
r
y
c
h
a
n
g
e
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
4 9
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
c
a
p
t
u
r
e
a
h
i
s
t
o
r
y
o
f
c
h
a
n
g
e
s
t
o
c
o
n
t
a
c
t
de
t
a
i
l
s
i
e
p
r
i
m
a
r
y
c
o
n
t
a
c
t
a
d
d
r
e
s
s
t
e
l
e
p
h
o
n
e
n
u
m
b
e
r
e
t
c
So
l
u
t
i
o
n
s
h
o
u
l
d
r
e
c
o
r
d
p
e
r
t
i
n
e
n
t
c
o
n
t
a
c
t
d
e
t
a
i
l
s
o
n
d
a
t
a
re
c
o
r
d
s
o
t
h
a
t
t
h
e
h
i
s
t
o
r
y
o
f
t
h
a
t
r
e
c
o
r
d
r
e
m
a
i
n
s
t
r
u
e
ev
e
n
i
f
s
u
b
s
e
q
u
e
n
t
c
h
a
n
ge
s
t
o
t
h
e
c
o
n
t
a
c
t
o
c
c
u
r
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
5 0
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
f
l
a
g
a
c
o
n
t
a
c
t
t
o
i
n
f
o
r
m
a
p
p
l
i
c
a
n
t
s
o
f
a
n
y
re
l
a
t
e
d
i
s
s
u
e
s
e
g
e
x
p
i
r
e
d
C
A
l
i
ce
n
s
e
o
r
C
i
t
y
s
t
a
f
f
o
f
i
s
s
u
e
s
re
l
a
t
e
d
t
o
t
h
e
c
o
n
t
a
c
t
i
e
e
x
p
i
r
e
d
C
A
l
i
c
e
n
s
e
c
a
s
h
o
n
l
y
pa
y
m
e
n
t
s
e
t
c
W/
C
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
5 1
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
c
a
p
t
u
r
e
u
n
l
i
m
i
t
e
d
f
r
e
e
f
o
r
m
c
o
m
m
e
n
t
s
re
l
a
t
e
d
t
o
i
n
d
i
v
i
d
u
a
l
c
o
n
s
t
r
u
c
t
i
o
n
p
r
o
f
e
s
s
i
o
n
a
l
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-9 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 186 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
1 0
L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
In
t
e
g
r
a
t
i
o
n
1. 1
5 2
Pr
o
v
i
d
e
s
a
n
i
n
t
e
r
f
a
c
e
w
i
t
h
t
h
e
C
i
t
y
s
cu
r
r
e
n
t
f
i
n
a
n
c
i
a
l
s
y
s
t
e
m
T
y
l
e
r
M
u
n
i
s
I
n
t
h
e
R
e
s
p
o
n
s
e
C
o
m
m
e
n
t
s
c
o
l
u
m
n
p
l
e
a
s
e
p
r
o
v
i
d
e
a
de
s
c
r
i
p
t
i
o
n
o
f
t
h
e
a
v
a
i
l
a
b
l
e
i
n
t
e
r
f
a
c
e
o
p
t
i
o
n
s
w
h
e
t
h
e
r
r
e
a
l
t
i
m
e
or
b
a
t
c
h
T
P
O
W
E
R
p
r
o
p
o
s
e
s
t
o
u
s
e
t
h
e
V
e
l
o
s
i
m
o
p
l
a
t
f
o
r
m
f
o
r
t
h
i
s
in
t
e
g
r
a
t
i
o
n
1. 1
5 3
Pr
o
v
i
d
e
s
a
n
i
n
t
e
r
f
a
c
e
w
i
t
h
t
h
e
C
a
l
i
fo
r
n
i
a
S
t
a
t
e
L
i
c
e
n
s
i
n
g
B
o
a
r
d
C
S
L
B
sy
s
t
e
m
t
o
c
o
n
f
i
r
m
t
h
a
t
p
r
o
f
e
s
s
i
o
n
a
l
l
i
c
e
n
s
e
s
a
r
e
a
c
t
i
v
e
I
n
c
l
u
d
e
s
a
u
t
o
m
a
t
e
d
a
l
e
r
t
o
n
a
r
e
co
r
d
i
n
t
h
e
e
v
e
n
t
t
h
a
t
a
l
i
c
e
n
s
e
ha
s
e
x
p
i
r
e
d
T
P
O
W
E
R
p
r
o
p
o
s
e
s
t
o
u
s
e
t
h
e
V
e
l
o
s
i
m
o
p
l
a
t
f
o
r
m
f
o
r
t
h
i
s
in
t
e
g
r
a
t
i
o
n
1. 1
5 4
Pr
o
v
i
d
e
s
a
n
i
n
t
e
r
f
a
c
e
w
i
t
h
t
h
e
C
i
t
y
s
Mi
c
r
o
s
o
f
t
O
f
f
i
c
e
3 6
5 e
m
a
i
l
s
y
s
t
e
m
t
o
as
s
i
s
t
i
n
n
o
t
i
f
i
c
a
t
i
o
n
s
f
o
r
r
e
q
u
i
r
e
d
ap
p
r
o
v
a
l
s
a
n
d
s
u
b
s
e
q
u
e
n
t
a
p
p
r
o
v
a
l
s
re
c
e
i
v
e
d
t
h
r
o
u
g
h
t
h
e
e
m
a
i
l
s
y
s
t
e
m
T
E
m
a
i
l
n
o
t
f
i
c
a
t
i
o
n
s
a
r
e
o
u
t
o
f
t
h
e
b
o
x
I
f
f
u
r
t
h
e
r
cu
s
t
o
m
i
z
a
t
i
o
n
s
a
r
e
r
e
q
u
i
r
e
d
w
e
w
o
u
l
d
l
o
o
k
t
o
i
m
p
l
e
m
e
n
t
v
i
a
th
e
V
e
l
o
s
i
m
o
p
l
a
t
f
o
r
m
1. 1
5 5
Pr
o
v
i
d
e
s
a
n
i
n
t
e
r
f
a
c
e
w
i
t
h
t
h
e
C
i
t
y
s
bu
s
i
n
e
s
s
l
i
c
e
n
s
e
s
y
s
t
e
m
H
d
L
P
r
i
m
e
t
o
va
l
i
d
a
t
e
l
i
c
e
n
s
e
e
x
i
s
t
e
n
c
e
T
P
O
W
E
R
p
r
o
p
o
s
e
s
t
o
u
s
e
t
h
e
V
e
l
o
s
i
m
o
p
l
a
t
f
o
r
m
f
o
r
t
h
i
s
in
t
e
g
r
a
t
i
o
n
1. 1
5 6
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
i
n
t
e
g
r
a
t
e
a
l
l
a
c
ti
v
i
t
i
e
s
a
p
p
l
i
c
a
t
i
o
n
s
p
e
r
m
i
t
s
e
t
c
wi
t
h
t
h
e
C
i
t
y
s
e
n
t
e
r
p
r
i
s
e
ge
o
g
r
a
p
h
i
c
i
n
f
o
r
m
a
t
i
o
n
s
y
s
t
e
m
Y
N
a
t
i
v
e
a
n
d
o
u
t
o
f
t
h
e
b
o
x
s
u
p
p
o
r
t
e
d
Mo
b
i
l
i
t
y
1. 1
5 7
Su
p
p
o
r
t
s
m
o
b
i
l
e
t
e
c
h
n
o
l
o
g
i
e
s
e
g
t
a
b
l
e
t
s
s
m
a
r
t
p
h
o
n
e
s
u
s
i
n
g
A
n
d
r
o
i
d
iO
S
a
n
d
W
i
n
d
o
w
s
f
o
r
d
a
t
a
e
n
t
r
y
a
n
d
wo
r
k
f
l
o
w
p
r
o
c
e
s
s
i
n
g
a
n
d
a
p
p
r
o
v
a
l
s
ac
r
o
s
s
a
l
l
c
o
r
e
b
u
s
i
n
e
s
s
f
u
n
c
t
i
o
n
s
m
o
du
l
e
s
f
o
r
a
u
t
h
o
r
i
z
e
d
i
n
t
e
r
n
a
l
a
n
d
ex
t
e
r
n
a
l
e
n
d
u
s
e
r
s
i
n
c
l
u
d
i
n
g
v
o
i
c
e
t
o
t
ex
t
c
a
p
a
b
i
l
i
t
y
a
c
r
o
s
s
a
l
l
m
o
d
u
l
e
s
I
n
t
h
e
R
e
s
p
o
n
s
e
C
o
m
m
e
n
t
s
c
o
l
u
m
n
p
l
e
a
s
e
c
o
n
f
i
r
m
w
h
e
t
h
e
r
mo
b
i
l
i
t
y
r
e
q
u
i
r
e
m
e
n
t
s
a
r
e
m
e
t
v
i
a
a
n
a
t
i
v
e
a
p
p
o
r
r
e
s
p
o
n
s
i
v
e
de
s
i
g
n
t
h
r
o
u
g
h
a
w
e
b
b
r
o
w
s
e
r
Y
C
i
t
y
w
o
r
k
s
h
a
s
a
m
o
b
i
l
e
C
i
t
y
w
o
r
k
s
1 1
a
p
p
a
n
d
R
e
s
p
o
n
d
i
s
br
o
w
e
r
b
a
s
e
d
1. 1
5 8
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
a
u
t
o
m
a
t
i
c
a
ll
y
a
s
s
o
c
i
a
t
e
a
n
d
a
t
t
a
c
h
p
h
o
t
o
g
r
a
p
h
s
ta
k
e
n
i
n
t
h
e
f
i
e
l
d
w
i
t
h
t
h
e
r
e
l
a
t
e
d
r
e
c
o
r
d
i
e
i
n
s
p
e
c
t
i
o
n
p
e
r
m
i
t
e
t
c
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
5 9
Pr
o
v
i
d
e
s
l
i
v
e
a
c
c
e
s
s
t
o
o
r
t
h
e
a
b
i
l
i
t
y
t
o
d
o
w
n
l
o
a
d
t
o
a
m
o
b
i
l
e
d
e
v
i
c
e
a
l
l
do
c
u
m
e
n
t
s
i
e
p
e
r
m
i
t
s
c
o
d
e
c
a
s
e
s
p
l
an
s
e
t
c
r
e
l
a
t
e
d
t
o
a
l
o
c
a
t
i
o
n
e
g
pa
r
c
e
l
a
d
d
r
e
s
s
p
o
l
y
g
o
n
p
o
i
n
t
s
t
r
e
e
t
s
e
g
m
e
n
t
In
t
h
e
R
e
s
p
o
n
s
e
C
o
m
m
e
n
t
s
c
o
l
u
m
n
p
l
e
a
s
e
d
e
s
c
r
i
b
e
a
n
y
r
e
l
a
t
e
d
co
n
s
t
r
a
i
n
t
s
o
n
m
e
e
t
i
n
g
t
h
i
s
r
e
q
u
i
r
e
m
e
n
t
a
s
w
e
l
l
a
s
t
h
e
s
t
e
p
s
n
e
c
e
s
s
a
r
y
t
o
be
t
a
k
e
n
b
y
a
s
y
s
t
e
m
u
s
e
r
i
n
o
r
d
e
r
t
o
m
e
e
t
t
h
e
r
e
q
u
i
r
e
m
e
n
t
Y
A
l
l
c
a
s
e
i
n
f
o
r
m
a
t
i
o
n
i
s
r
e
l
a
t
e
d
t
o
t
h
e
l
o
c
a
t
i
o
n
1. 1
6 0
Pr
o
v
i
d
e
s
s
t
o
r
e
a
n
d
f
o
r
w
a
r
d
c
a
p
a
b
i
l
i
t
y
s
o
t
h
a
t
w
o
r
k
c
o
m
p
l
e
t
e
d
i
n
t
h
e
f
i
e
l
d
wi
t
h
o
r
w
i
t
h
o
u
t
c
o
n
n
e
c
t
i
v
i
t
y
w
i
l
l
b
e
s
y
n
c
h
r
o
n
i
z
e
d
w
i
t
h
t
h
e
p
r
o
p
o
s
e
d
so
l
u
t
i
o
n
o
n
c
e
c
o
n
n
e
c
t
i
v
it
y
h
a
s
b
e
e
n
r
e
s
t
o
r
e
d
Y
Y
e
s
i
f
u
s
i
n
g
t
h
e
C
i
t
y
w
o
r
k
s
M
o
b
i
l
e
a
p
p
R
e
s
p
o
n
d
i
s
w
e
b
b
a
s
e
d
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-10 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 187 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
1 1
L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
1. 1
6 1
Pr
o
v
id
e
s
t
h
e
a
b
il
it
y
f
o
r
s
t
a
f
f
t
o
r
e
c
e
iv
e
a
n
d
a
c
t
u
p
o
n
n
o
t
if
ic
a
t
i
o
n
s
o
f
n
e
w
ta
s
k
a
s
s
i
g
n
m
e
n
t
s
e
g
in
s
p
e
c
t
ion
s
w
h
i
le
w
o
r
k
in
g
in
t
h
e
f
ie
ld
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
6 2
Pr
o
v
i
d
e
s
s
p
e
e
c
h
t
o
t
e
x
t
c
a
p
a
b
i
l
i
t
i
e
s
f
o
r
c
o
m
m
e
n
t
s
f
i
e
l
d
s
Y
P
LL
c
a
n
r
e
c
e
i
v
e
v
o
i
c
e
m
e
s
s
a
g
e
s
a
n
d
c
o
n
v
e
r
t
t
h
e
m
in
t
o
t
e
x
t
i
n
th
e
c
o
m
m
e
n
t
s
f
ie
ld
Fe
e
s
P
a
y
m
e
n
t
s
1. 1
6 3
Pr
o
v
id
e
s
t
h
e
a
b
il
it
y
t
o
s
u
p
p
o
r
t
a
l
l
r
e
l
a
t
e
d
fe
e
s
i
d
e
n
t
i
f
ie
d
i
n
t
h
e
C
o
n
s
o
li
d
a
t
e
d
Fe
e
S
c
h
e
d
u
l
e
t
h
e
l
a
t
e
s
t
v
e
r
s
i
o
n
o
f
w
h
i
c
h
is
a
v
a
i
la
b
l
e
f
o
r
r
e
v
ie
w
d
o
w
n
l
o
a
d
on
t
h
e
C
it
y
s
w
e
b
s
it
e
ht
t
p
s
w
w
w
c
it
y
o
f
v
is
t
a
c
o
m
h
o
m
e
s
h
o
w
p
u
b
lis
h
e
d
d
o
c
u
m
e
n
t
2 5
9 1
2 6
3 7
9 2
2 8
3 6
3 1
5 4
7 0
0 0
0 In
c
l
u
d
i
n
g
t
h
e
a
b
i
l
i
t
y
t
o
c
a
l
c
u
l
a
t
e
a
r
e
q
u
i
r
e
d
d
e
p
o
s
i
t
a
m
o
u
n
t
b
a
s
e
d
o
n
t
h
e
nu
m
b
e
r
o
f
s
h
e
e
t
s
i
n
a
p
l
a
n
s
u
b
m
i
s
s
i
o
n
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
6 4
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
m
a
i
n
t
a
i
n
m
u
l
t
ip
l
e
f
e
e
s
c
h
e
d
u
l
e
s
w
i
t
h
d
i
f
f
e
r
e
n
t
ef
f
e
c
t
i
v
e
d
a
t
e
s
i
e
f
o
r
c
o
n
s
e
c
u
t
i
v
e
f
i
s
c
a
l
y
e
a
r
s
In
t
h
e
R
e
s
p
o
n
s
e
C
o
m
m
e
n
t
s
c
o
l
u
m
n
p
l
e
a
s
e
d
e
s
c
r
i
b
e
h
o
w
f
e
e
s
c
h
e
d
u
l
e
s
ma
y
b
e
u
p
l
o
a
d
e
d
i
n
t
o
t
h
e
p
r
o
p
o
s
e
d
so
l
u
t
i
o
n
i
e
v
i
a
M
i
c
r
o
s
o
f
t
E
x
c
e
l
sp
r
e
a
d
s
h
e
e
t
i
m
p
o
r
t
o
r
s
o
m
e
o
t
h
e
r
m
e
t
h
o
d
Y
T
h
e
f
e
e
s
a
r
e
p
a
r
t
o
f
t
h
e
w
o
r
k
f
l
o
w
w
i
t
h
i
n
C
i
t
y
w
o
r
k
s
1. 1
6 5
Pr
o
v
i
d
e
t
h
e
a
b
i
l
i
t
y
t
o
s
p
l
i
t
f
e
e
s
b
e
t
w
e
e
n
t
w
o
o
r
m
o
r
e
i
n
t
e
r
n
a
l
a
c
c
o
u
n
t
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
6 6
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
c
a
l
c
u
l
a
t
e
a
pr
o
j
e
c
t
a
p
p
l
i
c
a
t
i
o
n
f
e
e
a
s
w
e
l
l
a
s
c
o
n
v
e
n
i
e
n
c
e
f
e
e
f
o
r
p
a
y
m
e
n
t
s
b
y
c
r
e
d
i
t
c
a
r
d
a
n
d
g
e
n
e
r
a
t
e
a
r
e
c
e
i
p
t
ac
c
o
r
d
i
n
g
l
y
In
c
l
u
d
i
n
g
a
l
l
f
e
e
s
f
o
r
a
s
i
n
g
l
e
pe
r
m
i
t
o
r
i
n
p
e
r
m
i
t
m
u
l
t
i
p
l
e
s
Y
I
f
V
i
s
t
a
u
s
e
s
P
a
y
P
a
l
A
u
t
h
o
r
i
z
e
d
n
e
t
o
r
X
p
r
e
s
s
B
i
l
l
P
a
y
t
h
r
o
u
g
h
ou
r
P
u
b
l
i
c
A
c
c
e
s
s
P
o
r
t
a
l
I
f
V
i
s
t
a
w
a
n
t
s
t
o
u
s
e
a
n
o
t
h
e
r
pa
y
m
e
n
t
p
r
o
v
i
d
e
r
V
i
s
t
a
w
i
l
l
n
e
e
d
t
o
u
s
e
a
B
u
s
i
n
e
s
s
P
a
r
t
n
e
r
fo
r
t
h
a
t
i
n
t
e
g
r
a
t
i
o
n
1. 1
6 7
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
u
t
i
l
i
z
e
t
h
e
C
i
t
y
s
a
c
c
o
u
n
t
i
n
g
c
o
d
e
s
a
s
s
o
c
i
a
t
e
d
w
i
t
h
fe
e
s
Pl
e
a
s
e
d
e
s
c
r
i
b
e
h
o
w
t
h
e
a
c
c
o
u
n
t
i
n
g
c
o
d
e
s
a
r
e
p
o
p
u
l
a
t
e
d
a
n
d
m
a
i
n
t
a
i
n
e
d
i
n
th
e
p
r
o
p
o
s
e
d
s
o
l
u
t
i
o
n
i
e
v
i
a
a
l
i
v
e
i
n
t
e
r
f
a
c
e
a
c
o
p
y
o
f
t
h
e
s
o
u
r
c
e
fi
n
a
n
c
i
a
l
s
y
s
t
e
m
d
a
t
a
o
r
v
i
a
a
n
o
t
h
e
r
m
e
t
h
o
d
Y
F
e
e
c
o
d
e
s
i
n
c
l
u
d
e
f
i
e
l
d
s
t
o
t
r
a
c
k
a
c
c
o
u
n
t
c
o
d
e
s
T
h
e
y
c
a
n
b
e
up
d
a
t
e
d
m
a
n
u
a
l
l
y
o
r
a
u
t
o
m
a
t
i
ca
l
l
y
v
i
a
a
n
i
n
t
e
g
r
a
t
i
o
n
1. 1
6 8
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
i
n
i
t
i
a
t
e
t
h
e
is
s
u
a
n
c
e
o
f
r
e
f
u
n
d
s
o
r
t
o
a
d
j
u
s
t
pr
e
v
i
o
u
s
l
y
a
s
s
e
s
s
e
d
p
a
i
d
o
r
u
n
p
a
i
d
t
o
f
e
e
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
6 9
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
t
r
a
c
k
d
i
f
f
e
r
e
n
t
h
o
u
r
l
y
r
a
t
e
s
f
o
r
C
i
t
y
e
m
p
l
o
y
e
e
s
ro
l
e
s
a
n
d
c
a
p
t
u
r
e
t
r
a
c
k
t
i
m
e
c
h
a
r
g
e
d
f
o
r
c
o
m
p
l
e
t
i
o
n
o
f
p
r
o
j
e
c
t
t
a
s
k
s
wh
e
r
e
a
p
p
l
i
c
a
b
l
e
No
t
e
t
h
a
t
s
o
m
e
p
r
o
j
e
c
t
t
a
s
k
s
a
r
e
c
h
a
r
g
e
d
a
f
l
a
t
f
e
e
w
h
i
l
e
o
t
h
e
r
t
a
s
k
s
m
a
y
be
c
h
a
r
g
e
d
a
c
c
o
r
d
i
n
g
t
o
t
h
e
n
u
m
b
e
r
o
f
h
o
u
r
s
w
o
r
k
e
d
o
n
t
h
e
t
a
s
k
a
n
d
so
m
e
m
a
y
b
e
c
h
a
r
g
e
d
a
c
o
m
b
i
n
a
t
i
o
n
of
f
l
a
t
f
e
e
s
p
l
u
s
h
o
u
r
l
y
r
a
t
e
s
W/
C
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 1
7 0
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
a
c
c
e
p
t
f
u
l
l
or
p
a
r
t
i
a
l
p
a
y
m
e
n
t
s
a
g
a
i
n
s
t
t
h
e
t
o
t
a
l
am
o
u
n
t
o
f
f
e
e
s
d
u
e
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-11 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 188 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
1 2
L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
In
c
lu
d
i
n
g
t
h
e
a
b
i
l
it
y
t
o
id
e
n
t
if
y
s
p
e
c
if
ic
li
n
e
i
t
e
m
s
r
e
c
o
rd
s
a
g
a
i
n
s
t
w
h
i
c
h
a
pa
r
t
i
a
l
p
a
y
m
e
n
t
s
h
o
u
l
d
b
e
a
p
p
l
ie
d
1. 1
7 1
Pr
o
v
id
e
s
t
h
e
a
b
i
l
it
y
t
o
t
r
a
c
k
a
n
d
r
e
v
i
ew
a
l
l
fe
e
p
a
y
m
e
n
t
s
r
e
c
e
i
v
e
d
f
o
r
a
n
y
sy
s
t
e
m
r
e
c
o
r
d
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
Us
e
r
I
n
t
e
r
f
a
c
e
Th
e
C
i
t
y
w
i
l
l
b
e
e
v
a
l
u
a
t
i
n
g
t
h
e
i
n
t
u
i
t
i
v
e
n
es
s
e
a
s
e
o
f
u
s
e
o
f
e
a
c
h
s
o
l
u
t
i
o
n
s
u
s
e
r
in
t
e
r
f
a
c
e
d
e
s
i
g
n
i
n
c
l
u
d
in
g
i
n
f
o
r
m
a
t
i
o
n
a
c
c
e
s
s
l
o
o
k
f
e
e
l
a
n
d
e
f
f
i
c
i
e
n
c
y
f
o
r
a
l
l
m
o
d
u
l
e
s
Sp
e
c
i
f
i
c
r
e
q
u
i
r
e
m
e
n
t
s
a
r
e
l
i
s
t
e
d
b
e
l
o
w
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
Ge
n
e
r
a
l
1. 2
1 Pr
o
v
i
d
e
s
a
b
r
o
w
s
e
r
b
a
s
e
d
b
r
o
w
s
e
r
a
g
n
o
s
t
i
c
m
o
b
i
l
e
r
e
s
p
o
n
s
i
v
e
us
e
r
i
n
t
e
r
f
a
c
e
If
a
b
r
o
w
s
e
r
p
l
u
g
i
n
i
s
n
e
e
d
e
d
o
r
i
f
a
n
y
a
d
d
o
n
s
a
r
e
re
q
u
i
r
e
d
t
o
s
u
p
p
o
r
t
p
r
o
p
o
s
ed
f
u
n
c
t
i
o
n
a
l
i
t
y
p
l
e
a
s
e
pr
o
v
i
d
e
d
e
t
a
i
l
s
i
n
t
h
e
R
e
s
p
o
n
s
e
C
o
m
m
e
n
t
s
c
o
l
u
m
n
Pl
e
a
s
e
i
d
e
n
t
i
f
y
a
n
y
m
o
b
i
l
i
t
y
r
e
l
a
t
e
d
h
a
r
d
w
a
r
e
l
i
m
i
t
a
t
i
o
n
s
wi
t
h
t
h
e
p
r
o
p
o
s
e
d
s
o
l
u
t
i
o
n
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
2 Pr
o
v
i
d
e
s
c
o
n
s
i
s
t
e
n
t
u
s
e
o
f
i
c
o
n
s
c
o
l
o
r
s
a
n
d
m
e
n
u
s
a
c
r
o
s
s
a
l
l
mo
d
u
l
e
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
3 Pr
o
v
i
d
e
s
s
t
a
n
d
a
r
d
o
r
g
a
n
i
z
e
d
s
c
r
e
e
n
l
a
y
o
u
t
s
t
h
a
t
a
r
e
c
o
n
f
i
g
u
r
a
b
l
e
by
t
h
e
u
s
e
r
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
4 Pr
o
v
i
d
e
s
f
u
l
l
y
i
n
t
e
g
r
a
t
e
d
f
u
n
c
t
i
o
n
al
i
t
y
s
u
c
h
t
h
a
t
d
a
t
a
i
s
e
n
t
e
r
e
d
on
l
y
o
n
e
t
i
m
e
a
n
d
a
v
a
i
l
a
b
l
e
i
n
r
e
al
t
i
m
e
t
h
r
o
u
g
h
o
u
t
t
h
e
s
y
s
t
e
m
s
s
i
n
g
l
e
p
o
i
n
t
s
o
f
d
a
t
a
e
n
t
r
y
t
o
el
i
m
i
n
a
t
e
r
e
k
e
y
i
n
g
o
f
i
n
f
o
r
m
a
t
i
o
n
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
5 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
f
o
r
u
s
e
r
s
t
o
vi
s
u
a
l
l
y
i
d
e
n
t
i
f
y
r
e
q
u
i
r
e
d
ma
n
d
a
t
o
r
y
f
i
e
l
d
s
w
i
t
h
o
u
t
h
a
v
i
n
g
t
o
p
l
a
c
e
t
h
e
c
u
r
s
o
r
i
n
t
o
t
h
e
m
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
6 Pr
o
v
i
d
e
s
f
o
r
a
u
t
o
m
a
t
i
c
v
a
l
i
d
a
t
i
o
n
of
r
e
q
u
i
r
e
d
m
a
n
d
a
t
o
r
y
f
i
e
l
d
s
wh
e
n
d
a
t
a
i
s
e
n
t
e
r
e
d
b
y
a
n
e
n
d
u
s
e
r
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
7 Pr
e
v
e
n
t
s
t
h
e
a
b
i
l
i
t
y
t
o
e
n
t
e
r
a
p
p
l
i
c
a
t
i
o
n
d
a
t
e
s
p
r
i
o
r
t
o
t
h
e
c
u
r
r
e
n
t
da
t
e
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-12 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 189 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
1 3
L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
1. 2
8 Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
a
d
d
a
n
u
n
li
m
i
t
e
d
n
u
m
b
e
r
o
f
u
s
e
r
d
e
f
in
e
d
fi
e
l
d
s
a
n
d
f
o
r
t
h
o
s
e
f
ie
l
d
s
t
o
b
e
av
a
i
la
b
l
e
o
n
s
c
r
e
e
n
a
s
w
e
l
l
a
s
f
o
r
in
q
u
ir
i
e
s
a
n
d
r
e
p
o
r
t
in
g
Y
M
u
lt
i
p
l
e
o
p
t
i
o
n
s
w
i
t
h
C
a
s
e
D
a
t
a
o
r
C
u
s
t
o
m
F
o
r
m
s
1. 2
9 Pr
o
v
i
d
e
s
a
m
i
n
im
u
m
o
f
3 0
c
h
a
r
a
c
t
e
r
s
f
o
r
u
s
e
r
d
e
f
i
n
e
d
f
ie
ld
na
m
e
s
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
1 0
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
a
d
d
a
n
u
n
li
m
it
e
d
n
u
m
b
e
r
o
f
c
h
a
r
a
c
t
e
r
s
in
Co
m
m
e
n
t
s
a
n
d
o
r
N
o
t
e
s
f
i
e
ld
s
In
c
lu
d
e
s
t
h
e
a
b
i
li
t
y
t
o
s
e
a
r
c
h
k
e
y
w
o
r
d
s
o
r
p
h
r
a
s
e
s
in
th
e
s
e
f
i
e
ld
s
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
1 1
Pr
o
v
i
d
e
s
s
p
e
l
l
c
h
e
c
k
f
u
n
c
t
i
o
n
a
li
t
y
w
i
t
h
i
n
C
o
m
m
e
n
t
s
a
n
d
o
r
N
o
t
e
s
fi
e
l
d
s
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
1 2
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
g
e
n
e
r
a
t
e
a
c
h
e
c
k
l
is
t
o
f
i
t
e
m
s
t
o
b
e
co
m
p
l
e
t
e
d
s
u
b
m
it
t
e
d
b
y
a
p
p
li
c
a
n
t
s
b
e
f
o
r
e
a
n
a
p
p
l
ic
a
t
io
n
w
i
ll
b
e
de
e
m
e
d
c
o
m
p
l
e
t
e
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
1 3
Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
g
e
n
e
r
a
t
e
a
c
h
e
c
k
l
is
t
o
f
i
t
e
m
s
t
o
b
e
co
m
p
l
e
t
e
d
s
u
b
m
it
t
e
d
b
y
a
p
p
l
ic
a
n
t
s
b
e
f
o
r
e
a
p
e
r
m
i
t
m
a
y
b
e
is
s
u
e
d
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
1 4
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
it
y
t
o
c
a
p
t
u
r
e
a
r
e
l
a
t
e
d
n
o
t
e
d
a
t
e
a
n
d
n
o
t
e
t
y
p
e
a
s
s
e
p
a
r
a
t
e
f
i
e
l
d
s
f
r
o
m
t
h
e
n
o
t
e
i
t
s
e
lf
s
o
t
h
a
t
n
o
t
e
s
m
a
y
b
e
so
r
t
e
d
q
u
e
r
i
e
d
o
r
r
e
p
o
r
t
e
d
f
o
r
a
r
e
c
o
r
d
i
e
a
p
p
li
c
a
t
i
o
n
p
e
r
m
i
t
ca
s
e
e
t
c
b
y
n
o
t
e
t
y
p
e
o
r
n
o
t
e
d
a
t
e
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
1 5
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
d
r
i
l
l
d
o
w
n
f
r
o
m
a
d
a
t
a
r
e
c
o
r
d
v
i
e
w
t
o
t
h
e
su
p
p
o
r
t
i
n
g
d
a
t
a
a
n
d
d
o
c
u
m
e
n
t
s
a
n
d
l
i
n
k
t
o
v
i
e
w
a
d
d
r
e
s
s
o
r
pa
r
c
e
l
r
e
l
a
t
e
d
d
a
t
a
i
n
i
n
t
e
g
r
a
t
e
d
m
o
d
u
l
e
s
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
1 6
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
s
e
t
u
s
e
r
d
e
f
i
n
e
d
s
h
o
r
t
c
u
t
s
f
o
r
f
r
e
q
u
e
n
t
l
y
ac
c
e
s
s
e
d
p
r
o
c
e
s
s
e
s
s
c
r
e
e
n
s
r
e
p
o
r
t
s
e
t
c
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
1 7
Pr
o
v
i
d
e
s
t
h
e
c
a
p
a
b
i
l
i
t
y
f
o
r
t
h
e
u
s
e
r
t
o
h
a
v
e
m
u
l
t
i
p
l
e
r
e
c
o
r
d
s
o
p
e
n
at
o
n
e
t
i
m
e
e
g
v
i
a
m
u
l
t
i
p
l
e
t
a
b
s
w
i
t
h
i
n
t
h
e
a
p
p
l
i
c
a
t
i
o
n
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
H
e
l
p
1. 2
1 8
Pr
o
v
i
d
e
s
r
o
b
u
s
t
i
n
t
e
r
a
c
t
i
v
e
c
o
n
t
ex
t
s
p
e
c
i
f
i
c
h
e
l
p
i
n
c
l
u
d
i
n
g
h
o
w
t
o
g
u
i
d
e
s
r
e
l
a
t
e
d
t
o
b
u
s
i
n
e
s
s
f
u
n
c
t
i
o
n
s
a
n
d
t
a
s
k
s
a
n
d
wh
i
c
h
c
o
r
r
e
s
p
o
n
d
s
t
o
t
h
e
e
x
a
c
t
v
e
r
s
i
o
n
o
f
t
h
e
s
o
f
t
w
a
r
e
p
r
o
p
o
s
e
d
In
c
l
u
d
i
n
g
a
b
i
l
i
t
y
t
o
p
r
i
n
t
o
r
s
a
v
e
h
e
l
p
t
e
x
t
f
o
r
l
a
t
e
r
re
f
e
r
e
n
c
e
i
f
d
e
s
i
r
e
d
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-13 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 190 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
1 4
L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
1. 2
1 9
Pr
o
v
i
d
e
s
a
b
i
l
i
t
y
t
o
a
d
d
d
e
s
c
r
i
p
t
i
o
n
s
f
o
r
F
i
e
l
d
N
a
m
e
s
t
h
a
t
a
r
e
n
o
t
ea
s
i
l
y
u
n
d
e
r
s
t
o
o
d
j
u
s
t
f
r
o
m
t
h
e
N
a
m
e
t
o
p
r
o
v
i
d
e
a
d
d
i
t
i
o
n
a
l
co
n
t
e
x
t
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
Da
s
h
b
o
a
r
d
1. 2
2 0
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
e
s
t
a
b
l
i
s
h
m
u
l
t
i
p
l
e
t
y
p
e
s
o
f
d
a
s
h
b
o
a
r
d
s
i
e
fo
r
C
i
t
y
s
u
p
e
r
v
i
s
o
r
s
C
i
t
y
m
a
n
a
g
e
r
s
a
n
d
C
i
t
y
s
t
a
f
f
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
2 1
Pr
o
v
i
d
e
s
a
c
o
n
f
i
g
u
r
a
b
l
e
r
e
a
l
t
i
m
e
d
a
s
h
b
o
a
r
d
f
o
r
t
h
e
d
i
s
p
l
a
y
o
f
ta
s
k
a
s
s
i
g
n
m
e
n
t
s
t
a
s
k
s
t
a
t
u
s
e
s
ch
a
r
t
s
g
r
a
p
h
s
a
n
d
o
t
h
e
r
r
e
l
a
t
e
d
da
t
a
v
i
e
w
s Da
s
h
b
o
a
r
d
c
o
n
f
i
g
u
r
a
t
i
o
n
m
u
s
t
c
o
n
f
o
r
m
t
o
t
h
e
u
s
e
r
se
c
u
r
i
t
y
r
o
l
e
o
r
t
o
t
h
e
u
s
e
r
s
p
e
c
i
f
i
c
a
l
l
y
s
u
c
h
t
h
a
t
su
p
e
r
v
i
s
o
r
s
m
a
y
v
i
e
w
d
a
t
a
a
c
r
o
s
s
t
h
e
i
r
g
r
o
u
p
b
u
t
n
o
n
su
p
e
r
v
i
s
o
r
y
s
t
a
f
f
w
i
l
l
s
e
e
o
n
ly
t
h
e
i
r
a
s
s
i
g
n
e
d
a
n
d
o
r
co
m
p
l
e
t
e
d
t
a
s
k
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
2 2
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
p
r
e
s
e
n
t
a
l
i
s
t
o
f
r
e
c
e
n
t
l
y
v
i
e
w
e
d
o
r
u
p
d
a
t
e
d
pr
o
j
e
c
t
s
i
n
c
l
u
d
i
n
g
t
h
e
a
b
i
l
i
t
y
t
o
s
e
le
c
t
a
l
i
n
k
t
o
a
c
c
e
s
s
t
h
e
d
e
s
i
r
e
d
re
c
o
r
d
l
i
k
e
M
i
c
r
o
s
o
f
t
r
e
c
e
n
t
d
o
c
u
m
e
n
t
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
2 3
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
f
o
r
t
h
e
r
e
v
i
e
w
e
r
t
o
s
o
r
t
M
y
P
r
o
j
e
c
t
s
b
y
d
u
e
da
t
e
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
Se
a
r
c
h
1. 2
2 4
Pr
o
v
i
d
e
s
s
m
a
r
t
s
e
a
r
c
h
f
u
n
c
t
i
o
n
al
i
t
y
s
u
c
h
t
h
a
t
t
h
e
p
r
o
p
o
s
e
d
so
l
u
t
i
o
n
p
r
e
s
e
n
t
s
a
c
t
i
v
e
f
i
l
t
e
r
e
d
l
i
s
t
s
o
f
r
e
s
u
l
t
s
r
e
f
l
e
c
t
i
v
e
o
f
t
h
e
se
a
r
c
h
v
a
l
u
e
a
s
i
t
i
s
e
n
t
e
r
e
d
1. 2
2 5
Pr
o
v
i
d
e
s
r
o
b
u
s
t
i
n
t
u
i
t
i
v
e
s
e
a
r
c
h
i
n
q
u
i
r
y
a
n
d
n
a
v
i
g
a
t
i
o
n
fu
n
c
t
i
o
n
a
l
i
t
y
t
h
a
t
r
e
a
c
h
e
s
a
c
r
o
s
s
a
l
l
f
u
n
c
t
i
o
n
s
m
o
d
u
l
e
s
a
n
d
at
t
a
c
h
m
e
n
t
s
i
e
s
e
a
r
c
h
b
y
w
o
r
d
do
l
l
a
r
a
m
o
u
n
t
e
t
c
a
n
d
r
e
c
e
i
v
e
re
s
u
l
t
s
In
c
l
u
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
s
o
r
t
a
n
d
f
i
l
t
e
r
s
e
a
r
c
h
r
e
s
u
l
t
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
2 6
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
s
e
a
r
c
h
o
n
f
i
e
l
d
s
i
n
c
l
u
d
i
n
g
k
e
y
w
o
r
d
s
o
r
wi
l
d
c
a
r
d
s
i
n
c
l
u
d
i
n
g
c
u
s
t
o
m
u
s
er
d
e
f
i
n
e
f
i
e
l
d
s
n
o
t
e
s
a
n
d
co
m
m
e
n
t
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
2 7
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
f
o
r
e
a
c
h
u
s
e
r
t
o
e
d
i
t
a
n
d
s
a
v
e
t
h
e
i
r
o
w
n
se
a
r
c
h
p
a
r
a
m
e
t
e
r
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 2
2 8
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
v
i
e
w
i
t
e
m
s
r
e
t
u
r
n
e
d
i
n
a
s
e
a
r
c
h
w
i
t
h
o
u
t
ha
v
i
n
g
t
o
o
p
e
n
a
n
d
c
l
o
s
e
e
a
c
h
i
t
e
m
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-14 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 191 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
1 5
L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
1. 2
2 9
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
e
x
p
o
r
t
s
e
ar
c
h
r
e
s
u
l
t
s
t
o
c
o
m
m
o
n
M
i
c
r
o
s
o
f
t
an
d
P
D
F
f
o
r
m
a
t
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 3
Wo
r
k
f
l
o
w
Th
e
s
o
l
u
t
i
o
n
s
h
o
u
l
d
p
r
o
v
i
d
e
i
n
t
e
g
r
a
t
e
d
w
o
r
k
f
l
o
w
m
a
n
a
g
e
m
e
n
t
c
a
p
a
bi
l
i
t
y
i
n
c
l
u
d
i
n
g
g
e
n
e
r
a
t
i
o
n
r
o
u
t
in
g
n
o
t
i
f
i
c
a
t
i
o
n
a
n
d
a
p
p
r
o
v
a
l
o
f
i
n
t
e
r
n
a
l
f
o
r
m
s
r
e
p
o
r
t
s
a
n
d
o
t
h
e
r
do
c
u
m
e
n
t
s
a
n
d
p
r
o
c
e
s
s
e
s
e
g
p
e
r
m
i
t
a
p
p
l
i
c
a
t
i
o
n
s
a
p
p
l
i
c
a
t
i
o
n
pr
o
c
e
s
s
i
n
g
p
r
o
j
e
c
t
c
a
s
e
t
r
a
c
k
i
n
g
e
t
c
f
o
r
a
l
l
c
o
r
e
m
o
d
u
l
e
s
S
p
e
c
i
f
i
c
r
e
q
u
i
r
e
m
e
n
t
s
a
r
e
l
i
s
t
e
d
b
e
l
o
w
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
1. 3
1 Pr
o
v
i
d
e
s
a
c
o
n
f
i
g
u
r
a
b
l
e
f
l
e
x
i
b
l
e
wo
r
k
f
l
o
w
m
a
n
a
g
e
m
e
n
t
s
y
s
t
e
m
t
o
au
t
o
m
a
t
e
t
h
e
a
s
s
i
g
n
m
e
n
t
a
n
d
t
r
a
c
k
t
h
e
c
o
m
p
l
e
t
i
o
n
o
f
b
u
s
i
n
e
s
s
pr
o
c
e
s
s
e
s
p
e
r
f
o
r
m
e
d
b
y
e
a
c
h
d
e
p
a
r
t
m
e
n
t
a
n
d
a
g
e
n
c
y
i
n
v
o
l
v
e
d
wi
t
h
t
h
e
a
p
p
l
i
c
a
t
i
o
n
r
e
v
i
e
w
p
r
o
c
e
ss
i
n
c
l
u
d
i
n
g
a
l
l
r
e
l
a
t
e
d
t
a
s
k
s
Th
e
p
r
o
p
o
s
e
d
s
o
l
u
t
i
o
n
s
a
u
t
o
m
a
t
e
d
w
o
r
k
f
l
o
w
s
h
o
u
l
d
i
n
c
l
u
d
e
t
h
e
ab
i
l
i
t
y
t
o
a
c
c
o
m
m
o
d
a
t
e
t
h
e
f
o
l
l
o
w
i
n
g
f
e
a
t
u
r
e
s
i
n
a
c
c
o
r
d
a
n
c
e
w
i
t
h
Ci
t
y
r
e
q
u
i
r
e
m
e
n
t
s
th
e
a
b
i
l
i
t
y
t
o
e
s
t
a
b
l
i
s
h
s
t
a
n
da
r
d
w
o
r
k
f
l
o
w
s
a
c
c
o
r
d
i
n
g
t
o
re
c
o
r
d
t
y
p
e
s
i
e
b
u
i
l
d
i
n
g
p
e
r
m
i
t
a
p
p
l
i
c
a
t
i
o
n
s
p
l
a
n
n
i
n
g
ap
p
l
i
c
a
t
i
o
n
s
c
o
d
e
e
n
f
o
r
c
e
m
e
n
t
c
o
m
p
l
a
i
n
t
s
e
t
c
th
e
a
b
i
l
i
t
y
t
o
e
s
t
a
b
l
i
s
h
s
t
a
n
da
r
d
w
o
r
k
f
l
o
w
s
a
c
c
o
r
d
i
n
g
t
o
sp
e
c
i
a
l
d
a
t
a
i
e
C
i
t
y
C
o
u
n
c
i
l
D
i
s
t
r
i
c
t
s
e
t
c
th
e
a
b
i
l
i
t
y
t
o
t
r
a
c
k
v
e
r
s
i
o
n
s
o
f
r
e
v
i
s
i
o
n
s
t
o
a
w
o
r
k
f
l
o
w
pr
o
c
e
s
s
th
e
a
b
i
l
i
t
y
t
o
e
n
f
o
r
c
e
c
o
m
p
l
e
ti
o
n
o
f
w
o
r
k
f
l
o
w
i
n
t
h
e
de
f
a
u
l
t
o
r
d
e
r
s
e
q
u
e
n
t
i
a
l
f
l
o
w
th
e
a
b
i
l
i
t
y
t
o
e
n
f
o
r
c
e
c
o
m
p
l
e
t
i
on
o
f
p
r
e
r
e
q
u
i
s
i
t
e
t
a
s
k
s
i
n
or
d
e
r
t
o
p
e
r
m
i
t
c
o
m
p
l
e
t
i
o
n
o
f
s
u
b
s
e
q
u
e
n
t
t
a
s
k
s
th
e
a
b
i
l
i
t
y
t
o
s
u
p
p
o
r
t
c
o
m
p
l
e
t
i
o
n
o
f
p
a
r
a
l
l
e
l
t
a
s
k
s
a
s
ne
c
e
s
s
a
r
y
th
e
a
b
i
l
i
t
y
t
o
p
r
o
v
i
d
e
t
a
s
k
o
w
n
e
r
o
r
a
s
s
i
g
n
e
e
w
i
t
h
a
c
c
e
s
s
to
d
a
t
a
o
r
i
n
f
o
r
m
a
t
i
o
n
n
e
e
d
e
d
t
o
c
o
m
p
l
e
t
e
t
h
e
a
s
s
i
g
n
e
d
ta
s
k
a
c
c
e
s
s
l
i
n
k
t
o
p
l
a
n
f
o
r
p
l
a
n
r
e
v
i
e
w
a
c
c
e
s
s
l
i
n
k
t
o
ca
s
e
f
o
r
i
n
s
p
e
c
t
i
o
n
e
t
c
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-15 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 192 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
1 6
L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
th
e
a
b
i
l
it
y
t
o
d
e
n
o
t
e
t
h
a
t
a
w
o
r
k
f
lo
w
s
t
e
p
i
s
c
o
m
p
l
e
t
e
d
bu
t
p
l
a
c
e
a
h
o
ld
o
n
t
h
e
w
o
r
k
f
l
o
w
t
o
p
r
e
v
e
n
t
c
o
m
p
l
e
t
io
n
of
s
u
b
s
e
q
u
e
n
t
t
a
s
k
s
1. 3
2 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
c
o
n
f
i
g
u
r
e
e
s
c
a
la
t
i
o
n
r
u
l
e
s
e
g
i
f
a
t
a
s
k
i
s
no
t
c
o
m
p
l
e
t
e
d
w
i
t
h
i
n
a
s
p
e
c
i
f
i
e
d
t
i
m
e
f
r
a
m
e
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 3
3 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
e
s
t
a
b
l
i
s
h
m
u
l
t
i
p
l
e
a
p
p
r
o
v
a
l
l
e
v
e
ls
b
a
s
e
d
o
n
us
e
r
d
e
f
i
n
e
d
c
r
i
t
e
r
i
a
e
g
r
e
c
o
r
d
t
y
p
e
s
e
t
c
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 3
4 Pr
o
v
i
d
e
s
f
o
r
a
u
t
o
m
a
t
i
c
n
o
t
i
f
i
c
a
t
i
o
n
o
f
p
a
r
t
i
c
i
p
a
n
t
o
r
p
a
r
t
i
c
i
p
a
n
t
gr
o
u
p
s
i
n
w
o
r
k
f
l
o
w
w
h
e
n
a
c
t
io
n
is
r
e
q
u
i
r
e
d
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 3
5 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
f
o
r
t
a
s
k
a
n
d
o
r
t
a
s
k
a
p
p
r
o
v
a
l
d
e
l
e
g
a
t
i
o
n
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 3
6 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
f
o
r
r
e
v
i
e
w
e
r
t
o
a
d
d
t
h
e
i
r
s
u
p
e
r
v
i
s
o
r
t
o
wo
r
k
f
l
o
w
o
f
l
a
r
g
e
r
p
r
o
j
e
c
t
s
a
f
t
e
r
t
h
e
y
v
e
c
o
m
p
l
e
t
e
d
r
e
v
i
e
w
f
o
r
su
p
e
r
v
i
s
o
r
c
o
n
c
u
r
r
e
n
c
e
a
n
d
o
r
ab
i
l
i
t
y
t
o
m
o
d
i
f
y
p
r
o
v
i
d
e
d
co
r
r
e
c
t
i
o
n
s
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 3
7 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
f
o
r
a
u
t
h
o
r
i
z
ed
u
s
e
r
s
t
o
m
o
d
if
y
a
s
t
a
n
d
a
r
d
wo
r
k
f
l
o
w
a
t
t
h
e
r
e
c
o
r
d
l
e
v
e
l
a
d
d
o
r
b
y
p
a
s
s
w
o
r
k
f
l
o
w
s
t
e
p
s
f
o
r
a
si
n
g
l
e
p
e
r
m
i
t
a
p
p
li
c
a
t
io
n
in
a
cc
o
r
d
a
n
c
e
w
it
h
s
p
e
c
i
f
ic
p
r
o
j
e
c
t
co
n
d
i
t
i
o
n
s
o
r
c
o
n
s
t
r
a
in
t
s
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 3
8 Pr
o
v
i
d
e
s
a
u
t
o
m
a
t
e
d
w
o
r
k
f
l
o
w
n
o
t
i
f
i
c
a
t
i
o
n
s
t
o
a
s
s
i
g
n
e
d
re
v
i
e
w
e
r
s
s
u
p
e
r
v
i
s
o
r
s
a
n
d
3 rd
p
a
r
t
i
e
s
w
h
e
r
e
r
e
q
u
i
r
e
d
r
e
g
a
r
d
i
n
g
as
s
i
g
n
e
d
t
a
s
k
s
r
e
q
u
i
r
e
d
a
c
t
i
o
n
s
a
p
p
r
o
a
c
h
i
n
g
a
n
d
m
i
s
s
e
d
de
a
d
l
i
n
e
s
a
p
p
r
o
a
c
h
i
n
g
e
x
p
i
r
a
t
i
o
n
s
u
p
c
o
m
i
n
g
a
n
d
c
o
m
p
l
e
t
e
d
mi
l
e
s
t
o
n
e
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 3
9 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
t
r
a
c
k
a
n
d
r
e
p
o
r
t
o
n
a
c
t
i
o
n
s
b
a
s
e
d
u
p
o
n
ac
t
i
o
n
t
y
p
e
u
s
e
r
t
i
m
e
a
n
d
d
a
t
e
to
p
r
o
v
i
d
e
f
o
r
a
c
c
o
u
n
t
a
b
i
l
i
t
y
a
n
d
re
v
i
e
w
t
r
a
c
k
i
n
g
i
n
c
l
ud
i
n
g
r
e
s
p
o
n
s
e
t
i
m
e
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 3
1 0
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
t
r
a
c
k
t
o
t
a
l
t
i
m
e
i
n
d
a
y
s
f
o
r
p
r
o
c
e
s
s
a
n
d
co
m
p
l
e
t
i
o
n
o
f
w
o
r
k
f
l
o
w
s
t
e
p
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 3
1 1
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
o
v
e
r
r
i
d
e
r
e
a
s
s
i
g
n
r
e
r
o
u
t
e
a
d
d
o
r
d
e
l
e
t
e
st
e
p
s
a
n
d
r
e
s
c
h
e
d
u
l
e
w
o
r
k
f
l
o
w
b
a
s
e
d
o
n
p
r
e
d
e
f
i
n
e
d
r
u
l
e
s
a
n
d
ap
p
r
o
p
r
i
a
t
e
a
u
t
h
o
r
i
z
a
t
i
o
n
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 3
1 2
Pr
o
v
i
d
e
s
a
u
t
o
m
a
t
e
d
n
o
t
i
c
e
s
a
n
d
t
r
i
g
g
e
r
s
f
o
r
r
e
q
u
i
r
e
d
c
o
n
d
i
t
i
o
n
s
e
g
n
o
t
i
f
i
c
a
t
i
o
n
s
w
h
e
n
s
i
t
e
p
l
a
n
s
h
a
v
e
b
e
e
n
r
e
v
i
s
e
d
i
n
c
l
u
d
i
n
g
sq
u
a
r
e
f
o
o
t
a
g
e
d
r
i
v
e
w
a
y
c
h
a
n
g
e
s
e
t
c
W/
C
L
i
k
e
l
y
c
o
u
l
d
b
e
i
m
p
l
e
m
e
n
t
e
d
v
a
i
W
e
b
H
o
o
k
s
h
o
w
e
v
e
r
r
e
q
u
i
r
e
m
e
n
t
s
ne
e
d
t
o
b
e
d
i
s
c
u
s
s
e
d
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-16 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 193 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
1 7
L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
1. 3
1 3
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
a
u
t
o
m
a
t
i
c
a
l
l
y
v
e
r
i
f
y
a
l
l
r
e
q
u
i
r
e
d
f
i
e
l
d
s
a
n
d
co
n
d
i
t
i
o
n
s
e
g
f
e
e
s
a
p
p
r
o
v
a
l
s
r
e
q
u
i
r
e
m
e
n
t
s
n
o
h
o
l
d
s
a
r
e
m
e
t
pr
i
o
r
t
o
p
r
o
c
e
e
d
i
n
g
t
o
n
e
x
t
w
o
r
k
f
l
o
w
s
t
e
p
o
r
a
l
l
o
w
i
n
g
c
e
r
t
a
i
n
ac
t
i
v
i
t
i
e
s
t
o
h
a
p
p
e
n
e
g
i
s
s
u
in
g
a
p
e
r
m
i
t
o
r
c
e
r
t
i
f
i
c
a
t
e
o
f
oc
c
u
p
a
n
c
y
c
h
a
n
g
i
n
g
s
t
a
t
u
s
s
c
h
e
d
u
l
i
n
g
a
n
i
n
s
p
e
c
t
i
o
n
a
p
p
r
o
v
i
n
g
an
o
t
h
e
r
a
c
t
i
v
i
t
y
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 3
1 4
Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
a
u
t
o
m
at
i
c
a
l
l
y
c
a
l
c
u
l
a
t
e
a
p
p
l
i
c
a
t
i
o
n
ex
p
i
r
a
t
i
o
n
d
a
t
e
b
a
s
e
d
o
n
u
s
e
r
p
a
r
a
m
e
t
e
r
s
a
n
d
e
x
t
e
n
d
e
x
p
i
r
a
t
i
o
n
da
t
e
a
u
t
o
m
a
t
i
c
a
l
l
y
b
a
s
e
d
o
n
i
n
s
p
e
c
t
i
o
n
o
r
o
t
h
e
r
a
c
t
i
v
i
t
y
a
n
d
ma
n
u
a
l
l
y
b
a
s
e
d
o
n
w
r
i
t
t
e
n
r
e
q
u
e
s
t
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 4
Do
c
u
m
e
n
t
M
a
n
a
g
e
m
e
n
t
Th
e
s
o
l
u
t
i
o
n
s
h
o
u
l
d
p
r
o
v
i
d
e
a
w
a
y
t
o
s
t
o
r
e
a
n
d
r
e
t
r
i
e
v
e
e
l
e
c
t
r
o
n
ic
d
o
c
u
m
e
n
t
s
a
n
d
r
e
l
a
t
e
d
i
m
a
g
e
s
e
g
p
l
a
n
n
i
n
g
a
p
p
l
i
c
a
t
i
o
n
s
p
er
m
i
t
s
i
n
s
p
e
c
t
i
o
n
p
h
o
t
o
g
r
a
p
h
s
e
t
c
th
a
t
a
r
e
a
t
t
a
c
h
e
d
t
o
t
h
e
a
p
p
r
o
p
r
i
a
t
e
d
a
t
a
r
e
c
o
r
d
f
o
r
a
l
l
c
o
re
m
o
d
u
l
e
s
S
p
e
c
i
f
i
c
r
e
q
u
i
r
e
m
e
n
t
s
a
r
e
l
i
s
t
e
d
b
e
l
o
w
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
1. 4
1 In
t
e
g
r
a
t
e
s
w
i
t
h
t
h
e
C
i
t
y
s
e
x
i
s
t
i
n
g
o
n
p
r
e
m
i
s
e
s
L
a
s
e
r
f
i
c
h
e
do
c
u
m
e
n
t
m
a
n
a
g
e
m
e
n
t
s
o
l
u
t
i
o
n
T
P
O
W
E
R
p
r
o
p
o
s
e
s
t
o
u
s
e
t
h
e
V
e
l
o
s
i
mo
p
l
a
t
f
o
r
m
f
o
r
t
h
i
s
i
n
t
e
g
r
a
t
i
o
n
1. 4
2 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
a
t
t
a
c
h
e
l
e
c
t
r
o
n
i
c
d
o
c
u
m
e
n
t
s
o
f
v
a
r
i
o
u
s
f
i
l
e
ty
p
e
s
i
e
E
x
c
e
l
s
p
r
e
a
d
s
h
e
e
ts
W
o
r
d
d
o
c
u
m
e
n
t
s
P
D
F
s
ph
o
t
o
g
r
a
p
h
s
e
m
a
i
l
s
e
t
c
t
o
d
a
t
a
r
e
c
o
r
d
s
Pl
e
a
s
e
d
i
s
c
u
s
s
c
a
p
a
b
i
l
i
t
y
t
o
or
g
a
n
i
z
e
f
i
l
e
a
t
t
a
c
h
m
e
n
t
s
f
o
r
a
s
p
e
c
i
f
i
c
i
n
t
o
s
u
b
f
o
l
d
e
r
s
e
g
b
y
f
i
l
e
t
y
p
e
Pl
e
a
s
e
i
d
e
n
t
i
f
y
a
n
y
d
o
c
u
m
e
n
t
t
y
p
e
c
o
u
n
t
o
r
f
i
l
e
s
i
z
e
li
m
i
t
a
t
i
o
n
i
n
R
e
s
p
o
n
s
e
C
o
m
m
e
n
t
s
c
o
l
u
m
n
Y
A
n
y
f
i
l
e
t
y
p
e
c
a
n
b
e
a
t
t
a
c
h
e
d
t
o
P
L
L
c
a
s
e
s
h
o
w
e
v
e
r
t
h
e
y
a
r
e
n
o
t
or
g
a
n
i
z
e
d
i
n
t
o
s
u
b
f
o
l
d
e
r
s
1. 4
3 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
a
u
t
o
m
a
t
i
c
a
l
l
y
s
t
o
r
e
s
y
s
t
e
m
g
e
n
e
r
a
t
e
d
do
c
u
m
e
n
t
s
i
n
t
h
e
s
y
s
t
e
m
d
a
t
a
b
a
s
e
a
s
s
o
c
i
a
t
e
d
t
o
t
h
e
co
r
r
e
s
p
o
n
d
i
n
g
r
e
c
o
r
d
s
f
o
r
w
h
i
c
h
t
h
e
y
w
e
r
e
g
e
n
e
r
a
t
e
d
e
g
pe
r
m
i
t
s
i
n
s
p
e
c
t
i
o
n
r
e
p
o
r
t
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 4
4 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
p
r
e
v
e
n
t
d
o
c
u
m
e
n
t
d
e
l
e
t
i
o
n
s
o
r
l
i
m
i
t
t
h
e
ca
p
a
b
i
l
i
t
y
t
o
t
h
o
s
e
u
s
e
r
s
h
a
v
i
n
g
a
p
p
r
o
p
r
i
a
t
e
s
e
c
u
r
i
t
y
p
e
r
m
i
s
s
i
o
n
s
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 4
5 Pr
o
v
i
d
e
s
t
h
e
a
b
i
l
i
t
y
t
o
s
e
l
e
c
t
a
n
d
u
p
l
o
a
d
m
u
l
t
i
p
l
e
d
o
c
u
m
e
n
t
s
a
t
on
c
e
Y
Cl
i
c
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
0241478 CITY OF VISTA LMS AND WAMS (3/16/23) AUS CC/VM ATTACHMENT 1-17 Ex
h
i
b
i
t
B
P
r
o
p
o
s
a
l
06/11/2024 C7 194 of 391
Ap
p
e
n
d
i
x
B
R
e
s
p
o
n
s
e
R
e
q
u
i
r
e
m
e
n
t
T
e
m
p
l
a
t
e
Vi
s
t
a
C
A
1 8
L
M
S
R
F
P
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
1. 4
6 Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
f
o
r
a
s
s
i
g
n
e
d
s
t
a
f
f
t
o
a
c
c
e
s
s
d
o
c
u
m
e
n
t
s
f
o
r
as
s
i
g
n
e
d
p
r
o
j
e
c
t
s
a
n
d
h
a
v
e
r
e
st
r
ic
t
e
d
a
c
c
e
s
s
f
o
r
c
u
s
t
o
m
e
r
s
fo
l
lo
w
i
n
g
s
u
b
m
is
s
io
n
Y
Cl
ic
k
o
r
t
a
p
h
e
r
e
t
o
e
n
t
e
r
t
e
x
t
1. 4
7 Pr
o
v
i
d
e
s
t
h
e
a
b
i
li
t
y
t
o
t
r
a
c
k
r
e
v
is
io
n
s
t
o
a
t
t
a
c
h
e
d
e
d
i
t
e
d
do
c
u
m
e
n
t
s
T
P
O
W
E
R
p
r
o
p
o
s
e
s
t
o
u
s
e
t
h
e
V
e
l
o
s
i
m
o
p
la
t
f
o
r
m
f
o
r
t
h
i
s
c
u
s
t
o
m
iz
a
t
io
n
1. 5
Qu
e
r
y
i
n
g
R
e
p
o
r
t
i
n
g
a
n
d
D
a
t
a
A
n
a
l
y
s
i
s
Th
e
s
o
l
u
t
io
n
s
h
o
u
l
d
p
r
o
v
id
e
e
a
s
y
t
o-
u
s
e
i
n
q
u
i
r
y
f
u
n
c
t
io
n
a
li
t
y
a
s
w
e
l
l
a
s
a
c
o
m
p
r
e
he
n
s
i
v
e
u
s
e
r
f
r
ie
n
d
ly
a
n
d
r
o
b
u
s
t
r
e
p
o
r
t
i
n
g
c
ap
a
b
il
it
y
T
h
e
s
o
lu
t
i
o
n
s
h
o
u
l
d
i
n
c
l
u
d
e
re
le
v
a
n
t
s
t
a
n
d
a
r
d
r
e
p
o
r
t
in
g
a
s
w
e
l
l
a
s
t
h
e
a
b
i
li
t
y
t
o
g
e
n
e
r
a
t
e
ad
h
o
c
r
e
p
o
r
t
s
a
n
d
s
h
o
u
ld
e
n
a
b
l
e
t
h
e
e
x
p
o
r
t
i
n
g
o
f
q
u
e
r
y
o
r
r
e
p
or
t
r
e
s
u
l
t
s
S
p
e
c
if
ic
r
e
q
u
ir
e
m
e
n
t
s
a
r
e
li
s
t
e
d
b
e
lo
w
Re
q
u
i
r
e
m
e
n
t
Re
s
p
o
n
s
e
Co
d
e
Re
s
p
o
n
s
e
C
o
m
m
e
n
t
s
Ge
n
e
r
a
l