Agenda packet — Wildomar City Council, May 13, 2026 (part 4 of 5)

IX. Subcontractors
Service Provider shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein, and Service Provider shall ensure that City is an additional insured on insurance required from subcontractors.
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X. Special Risks or Circumstances
City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances. 577
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Prepared for:

City of Wildomar
23873 Clinton Keith Road, Suite #110
Wildomar, CA 92595
Contact: Robert Flores
Email: [email protected]
Phone: 951-530-7169
Prepared by:

EPD Solutions, Inc.
[email protected]
Phone: (949) 794-1180

PROJECT OVERVIEW
Project Name:

Mission Hills - Como
Project Location:
southeast of Como Street and
Mission Trail intersection
Wildomar, CA
Managing Jurisdiction:

City of Wildomar
Proposed Services:

Environmental Planning & CEQA Compliance
Technical Services
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May 6, 2026
Dear Robert,

Thank you for the opportunity to submit this proposal for California Environmental Quality Act (CEQA) compliance and review of existing technical studies for the proposed Mission Hills - Como residential project. EPD Solutions is excited to collaborate with your team on this project.

Based on our review of the materials provided by the City, our experience and understanding of the environmental issues associated with the proposed project, it is anticipated that all environmental impacts can be mitigated to a less than significant level. The project is also consistent with the existing land use designation and zoning, and is further permitted through State Density Bonus Law, which allows development beyond base zoning standards while maintaining consistency with applicable General Plan and zoning designations. EPD agrees with the City’s assessment that preparation of a Section 15183 Checklist would be an appropriate CEQA compliance path.

EPD understands that the required technical studies have already been prepared, and that the scope of services will be limited to review of these existing studies and preparation of the CEQA documentation.

Based on our experience with projects in the City, EPD estimates that the CEQA process, including review of existing technical studies and preparation of the Section 15183 Checklist, would take approximately 9 weeks to complete after receiving the notice to proceed, as reflected in the proposed schedule below.

EPD remains flexible and prepared to adjust the schedule as needed to align with the City's requirements and project needs.

Thank you for your consideration.

Sincerely,

EPD Solutions, Inc.

Jeremy Krout
President/CEO
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METHOD OF APPROACH

PROJECT DESCRIPTION
The project is located southeast of the intersection of Como Street and Mission Trail in the City of Wildomar, encompassing approximately 12.1 acres across APNs 368-030-007, 368-030-055, and 368-030- 056. The project site is currently vacant and undeveloped, with no existing structures or infrastructure.

Surrounding land uses consist of a mix of residential, commercial, and vacant undeveloped properties.

The site is designated Low Density Residential (LDR) under the City of Wildomar General Plan and is currently zoned Rural Residential (R-R).

The proposed development includes a 51-lot single-family residential subdivision, including 6 very low income, 6 moderate income, and 3 unrestricted ADUs, utilizing the affordable ADUs for a density bonus.

The project would include four plan types with a maximum of two stories per unit. The project also includes associated improvements such as landscaping, private roadways, parking, common and private open space areas, and utility and stormwater infrastructure. The project will require discretionary approvals from the City of Wildomar, including a Tentative Tract Map, Design Review, and Density Bonus approval.

PROJECT APPROACH
The project is consistent with the City of Wildomar General Plan and is anticipated to qualify for streamlined CEQA review pursuant to Section 15183 of the CEQA Guidelines, tiering from the City’s General Plan EIR and its adopted mitigation measures. The General Plan EIR identifies and requires preparation of the supporting technical studies necessary to demonstrate consistency with its analysis and mitigation framework, including the studies identified in this scope of work.

It is our understanding that the technical studies required for the Project, including those needed to demonstrate consistency with the General Plan EIR, have already been prepared. Accordingly, the proposed scope of work will focus on reviewing the existing technical studies for CEQA adequacy and consistency with the General Plan EIR, and incorporating them into the Section 15183 Checklist.

Preparation of the Section 15183 Checklist and review of the existing technical studies will be conducted concurrently to streamline and expedite the schedule. In addition, the City of Wildomar requires courtesy consultation with consulting tribes, which includes a 30-day informal consultation period. EPD will prepare and distribute the informal consultation letters to the consulting tribes on behalf of the City.

SCOPE OF WORK
TASK 1. PROJECT INITIATION
Task 1.1. Project Kickoff Meeting
Upon receipt of the signed contract, EPD will facilitate a kickoff meeting with the project team and Lead Agency staff. During this meeting, EPD will define the project scope, objectives, and key deliverables to ensure alignment among all participants.

Team members will be introduced, and their roles and responsibilities will be clarified. The project timeline, milestones, and dependencies will be reviewed to provide a clear roadmap for the project. 581
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Communication protocols, including the frequency of meetings, reporting mechanisms, and escalation procedures, will be established to ensure effective coordination.

EPD will identify potential risks and develop mitigation strategies to address them.

Key topics to be discussed during this meeting may include the following:

1. Outline communication protocols

2. Refine project schedule

3. Confirm existing and past uses of the site

4. Review of project design, including, but not limited to:
• Preliminary plans and design specifications
• Phasing information
• Construction and operational parameters
• Discuss any other pertinent information that would guide the project description

5. Obtain technical studies completed for the project; and

6. Discuss the preparation of new technical studies, if any, along with any data requirements/needs for initiating technical analyses.

7. Identify relevant community and agency stakeholders.

We will also confer with the City of Wildomar during this early process to discuss the potential environmental impacts of the proposed project. This upfront evaluation of impacts will allow the City of Wildomar to consider project design features that would minimize environmental impacts.

EPD Staff will work closely with City of Wildomar’s Staff to ensure the project follows the CEQA pathway that best suits the project. During this collaboration with City of Wildomar’s Staff, EPD will identify any opportunities for increased efficiencies in the CEQA process.

Task 1.2. Project Description
Prior to the initiation of the environmental document, EPD will develop a detailed project description.

One of the keys to successful CEQA compliance is a clear definition of the project and its components. The project description will be drafted to describe the full scope of project improvements, implementation schedule and phasing, infrastructure requirements, construction process, and any offsite improvements required for implementation and operation of the proposed project, including maps depicting the project footprint.

The budget for this task assumes that the City will supply EPD with all necessary georeferenced and projected technical files and plans. The draft Project Description will be circulated to the City of Wildomar for review and comment. One round of revisions is assumed.

TASK 2. REVIEW OF EXISTING TECHNICAL STUDIES
EPD will review the existing technical studies for CEQA adequacy. The following applicant prepared studies will be provided to EPD for review:
• Preliminary Hydrology Report
• Preliminary WQMP
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• Phase I ESA
• Geotechnical Investigation
• Air Quality, Greenhouse Gas, and Energy analyses
• General Biological Assessment and Focused Burrowing Owl Surveys • VMT Screening Memo
EPD will examine each study's methodologies, data sources, and conclusions, and will identify any disparities in the data and analyses presented. The project description, impact significance thresholds and mitigation measures will be reviewed to determine if they are adequate pursuant to CEQA.

EPD will cross-reference the project description, onsite and offsite improvements, findings and recommendations across different studies to ensure consistency. Upon completion of the initial peer review for CEQA adequacy, EPD will submit comments to City of Wildomar staff and the Applicant team, listing additional information required or necessary revisions to the studies. With City of Wildomar permission, EPD can coordinate directly with the Applicant’s subconsultants to clarify comments and expedite the review process.

Upon receiving updated studies, EPD will conduct a second adequacy review and submit a second set of comments, if necessary.

TASK 3. CEQA 15183
Task 3.1. Administrative Draft - 15183
Because the proposed project is consistent with the City of Wildomar’s General Plan, the project is expected to qualify for an exemption from CEQA pursuant to Section 15183 of the CEQA Guidelines, which stipulates that a project that is consistent with the development density established by existing zoning, community plan, or general plan policies for which an EIR was certified shall not require additional environmental review, except as might be necessary to examine whether there are project-specific significant effects which are peculiar to the project or its site. This path streamlines review by tiering from environmental impact findings made in the General Plan and does not require a public review period or AB 52 consultation. However, based on our experience with similar projects within the City, it is anticipated that courtesy consultation with consulting tribes will be conducted. This would include preparation of informal consultation letters, to be drafted and distributed by EPD on behalf of the City of Wildomar.

Completing the analysis pursuant to CEQA Guidelines Section 15183 would also focus the effort on a narrow range of potentially significant impacts, including those which:
• Are peculiar to the project or the parcel on which the project would be located • Were not analyzed as significant effects in a prior EIR on the Zoning Action, General Plan, or community plan with which the project is consistent;
• Are potentially significant off-site impacts and cumulative impacts which were not discussed in the prior EIR prepared for the general plan, community plan or zoning action; or • Are previously identified significant effects which, because of substantial new information which was not known at the time the EIR was certified, are determined to have a more severe adverse impact than discussed in the prior EIR.
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To evaluate the project pursuant to the above, EPD will prepare an Initial Study (IS) checklist for the project addressing each of the environmental resource areas and through this effort evaluate the applicability of Section 15183 to the project. EPD will apply the applicable standard environmental checklist to assess any potential environmental impacts.

An administrative draft of the 15183 Checklist and Justification will be provided to the City and with the City’s permission, to the project team for review. One round of review is assumed.

Task 3.2. Screencheck Draft - 15183
Comments will be incorporated into an updated Screencheck Draft 15183 Checklist and distributed to the City of Wildomar for review. One round of review for the City of Wildomar is assumed.

Task 3.3. Public Draft - 15183
Section 15183 does not require public circulation of the CEQA document, however, EPD will prepare a Public Draft 15183 Checklist for inclusion in the City of Wildomar’s staff report. As part of this task, EPD will also prepare a Mitigation Monitoring and Reporting Program (MMRP) for the project, which will incorporate the General Plan EIR mitigation measures applicable to the project. One round of review is assumed.

TASK 4. MEETINGS AND PUBLIC HEARINGS
Task 4.1. Meetings
To effectively manage the costs of the project, EPD will attend up to 3 hours of conference calls or briefings to update the City on upcoming deliverables and discuss any potential issues that may impact the scope of work for the approximately 9-week duration of the project. EPD will draft agendas in advance of these meetings and deliver minutes via email to the City of Wildomar. The minutes will identify action items and the responsible party to implement said action item. In addition to standing meetings, EPD will be available to the City staff to answer questions, address concerns, or to clarify issues as they arise. If the CEQA schedule extends beyond 9-weeks, an additional budget will likely be required.

Task 4.2. Public Hearings
EPD will attend public hearings held for the proposed Project. These hearings are anticipated to include one Planning Commission hearing. The EPD project manager and the principal-in-charge will be prepared to answer technical questions related to the EIR and relevant comments on the CEQA document that may raised during the public hearings. This task includes hearing attendance, pre-hearing City meetings, and preparation performed by support staff.

TASK 5. CEQA PROJECT MANAGEMENT AND COORDINATION
EPD’s CEQA project manager will be Sam Kelley, Assistant Planner, and the principal-in-charge will be Konnie Dobreva, Vice President of Environmental Planning. The CEQA project manager will coordinate closely with the City of Wildomar staff to ensure that the CEQA document and associated documents delivered to the City of Wildomar are legally defensible, accurate, and useful to decision makers considering the approval of the project. The project manager will also coordinate with City of Wildomar staff throughout the process not only to streamline the CEQA process, but to avoid or anticipate any changes that could result in delays.
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The project manager will be the key contact for the City of Wildomar, and will be responsible for managing (1) CEQA document task scheduling and assignment, management of resources, monitoring of costs, and schedule adherence; (2) consultation and coordination with local and state agencies relative to the environmental document and the environmental review process; (3) coordination and communications with the City of Wildomar staff to ensure that their policies, procedures, and any applicable codes are complied with and, where applicable, are incorporated into the CEQA document; and (4) ensuring that the environmental review process and the CEQA document satisfy the statutes and guidelines of CEQA and CEQA procedures
This scope of work assumes ongoing project management at an estimated 1 hour/week for the Project Manager and 1 hour/month for the principal-in-charge for the duration of the schedule as estimated in this proposal, excluding public review periods.

PROPOSED SCHEDULE:

Steps Timeframe Overall Schedule
Project Kickoff Meeting 1 day Week 1
Draft Project Description 1 week Week 1
Review of Existing Technical
Studies
2 weeks Weeks 1-2
EPD Prepares Admin Draft 4 weeks Weeks 1-4
City Review (CEQA Doc) 2 weeks Weeks 5-6
EPD Prepares Screencheck
Draft
1 week Week 7
City Review (CEQA Doc) 1 week Week 8
EPD Prepares Public Draft 3 days Week 9
Planning Commission Hearing TBD TBD
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PROPOSED BUDGET
Proposed Scope of Work:

EPD Solutions, Inc. will perform its professional services in the manner identified in the Scope of Services for the identified fixed fees and budgeted items, excluding direct expenses. Services provided on a time and materials basis or additional services will be charged based on the hourly billing rates in the attached EPD Schedule of Fees.

Task # Tasks Fee Type Fee

1. Project Initiation

1.1 Project Kickoff Meeting Fixed Fee $1,140

1.2 Project Description Fixed Fee $3,080

2. Review of Existing Technical Studies Fixed Fee $5,890

3. CEQA 15183

3.1 Administrative Draft - 15183 Fixed Fee $18,360

3.2 Screencheck Draft - 15183 Fixed Fee $4,440

3.3 Public Draft - 15183 Fixed Fee $2,760

4. Meetings and Public Hearings

4.1 Meetings Not to Exceed $1,740

4.2 Public Hearings Not to Exceed $4,520

5. CEQA Project Management and Coordination Not to Exceed $4,210 Estimated Expenses Not to Exceed $500
TOTAL $46,640

ASSUMPTIONS
Our cost estimate provided is based on the outlined scope of services, the anticipated schedule, and the following assumptions:
• Validity Period: The cost estimate is valid for up to 60 days from the date of submittal. After this period, the estimate may be subject to revision.
• Task Budget: Costs have been allocated to individual tasks to determine the total project budget.

A “Not to Exceed” dollar amount is provided for each task, except where explicitly indicated as a “Fixed Fee.”
• Additional Meetings or Work: If additional meetings, site visits, or services beyond those described in the scope of work are requested or required, amendment `of the budget such as a change order will be necessary to cover such additional work. • Expense Budget: If an estimated reimbursable expense budget is included, it covers direct project expenses such as mileage, reprographics and deliveries to the agency. Agency fees are not included in the budget.
• Document Review/Revisions: The scope of work assumes a limited number of review cycles of administrative draft versions. Additional review cycles/versions beyond the stated assumptions will be additional work and will constitute additional work, requiring a budget amendment. 586
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• Project Delays: If a delay of 90 days or more occurs due to circumstances beyond our control after project initiation, EPD reserves the right to adjust our budget to account for additional project management needs, updated labor rates, and other related costs.

Thank you again for your consideration and interest in EPD Solutions, Inc. If this proposal and Provision of Agreement are acceptable, please return a signed copy to us prior to the start of work. Should you have any questions, please do not hesitate to contact the EPD Contracts Team at [email protected] or (949) 794-1180.

AGREED AND ACCEPTED
Provider:

EPD Solutions, Inc.

Client:

City of Wildomar
Signature: ___________________________ Signature: _________________________ Name: ______________________ ____ Name: ____________________________ Title: ___________________________ __ Title: _____________________________ Date: ___________________________ ___ Date: _____________________________ Billing Contact: _____________________
Billing Email: _______________________
Jeremy Krout
President/CEO
5/6/2026
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CITY OF WILDOMAR

CITY COUNCIL REGULAR MEETING

CONSENT CALENDAR
Agenda Staff Report # 1.18
Meeting Date: May 13, 2026
SUBJECT: Bundy Canyon Road Rehab Project and Slurry Seal Project (CIP 057-3, 058-3) Contract Items
SUBMITTED BY: Jason Farag, Public Works Director/City Engineer PREPARED BY: Cameron Luna, Associate Engineer
ACTION:

1. Authorize the City Manager to execute a Memorandum of Understanding (MOU) with the City of Menifee for resurfacing Scott Road/Bundy Canyon Road as part of the City of Wildomar's Bundy Canyon Road Rehab Project (CIP 057-3).

2. Authorize the Public Works Director to execute a three-party Escrow Agreement with Citizens Business Bank and Project Contractor All American Asphalt, as allowed under Public Contract Code Section 22300.

3. Approve a supplemental appropriation of $100,000 in expenditures and increase in revenue budget for Fund 507 to allocate available grant funds to CIP 057-3.

SUMMARY:

Approve a Memorandum of Understanding (MOU) with the City of Menifee as part of the City of Wildomar's Bundy Canyon Road Rehab Project and Slurry Seal Project (CIP 057-3/058-3), authorize the Public Works Director to execute a three-party Escrow Agreement, and approve a budget update for CIP 057-3.

BACKGROUND:

The City of Wildomar administers a Road Rehabilitation and Maintenance Program and a Slurry Seal Program. These programs are implemented as annual projects in the City’s approved Five-Year Capital Improvement Program as CIP 057 and CIP 058. On February 10, 2026, the City awarded a construction contract to All American Asphalt for the current fiscal year's road rehab and slurry seal projects (CIP 057-3 and CIP 058-3).

DISCUSSION:

Item 1 – Memorandum of Understanding with the City of Menifee In January 2026, the City of Menifee (Menifee) contacted the City of Wildomar (Wildomar) regarding a cooperative effort for possible inclusion of the rehabilitation their portion of Scott Road/Bundy Canyon Road, from Sunset Avenue to Murrieta Road, under Wildomar's CIP 057-3/058-3 Contract. The Wildomar Project Area and the Menifee Project Area together form a continuous pavement rehabilitation corridor along Scott Road and Bundy Canyon Road serving both jurisdictions. To allow for the Wildomar CIP Project to resurface the Menifee portion of Scott Road/Bundy Canyon Road, a Memorandum of Understanding (MOU) between the Cities has been proposed to identify roles and responsibilities. A copy of the proposed 588
MOU is included as Attachment A. As outlined in the MOU, Menifee will agree to pay for their portion of street resurfacing within its jurisdictional boundary upon completion of the improvements. After completion of the Scott Road/Bundy Canyon Road resurfacing improvements, each agency will be responsible to maintain their respective portions of the public street. Staff recommends that the City Council authorize the City Manager to execute the MOU with the City of Menifee. Upon execution, Menifee Staff has communicated with Wildomar their plan to take the MOU to their May 20th City Council meeting for final approval.

Item 2 - Escrow Agreement
When processing progress payments to a construction contractor, the City withholds 5% from each progress payment as a Retention, consistent with the Standard Specifications for Public Works Construction. The retention acts as a security to address any claims made by any subcontractor working on a project. After acceptance of a project, if no claims or liens are filed by a subcontractor within 30 days of acceptance, the City releases the accumulated retention to the contractor. At the expense of the Contractor (AAA), Section 22300 of the Public Contract Code provides that the contractor may request and the owner (City) shall make payment of retentions earned directly to the escrow agent (Citizens Business Bank). At the expense of the contractor, the contractor may direct the investment of the payments into securities and the contractor shall receive the interest earned on the investments upon the same terms provided for in that code section for securities deposited by the contractor. Upon satisfactory completion of the construction contract, the contractor shall receive from the escrow agent all securities, interest, and payments received by the escrow agent from the owner, pursuant to the terms of that code section. AAA has exercised their right to have retention paid to an escrow account and has submitted a three-party Escrow Agreement to facilitate these payments. The agreement is included as Attachment B. Staff recommends that the City Council authorize the Public Works Director to sign the Escrow Agreement on behalf of the City.

Item 3 – Budget Adjustment
In December 2025, the City was notified it would be awarded $375,000 in grant funding under the CalRecycle Rubberized Pavement Grant Program for utilizing Asphalt Rubberized Hot Mix (ARHM) on CIP Projects. At the February 10, 2026, City Council Meeting, the original Project budget at the time of contract award was approved without these grant funds included. On March 6, 2026, Staff received a Notice to Proceed from CalRecycle that it could now incur reimbursable costs in accordance with the grant guidelines. Thus, Staff is now requesting the City Council approve the allocation of the CalRecycle grant funds into the project budget, in the amount of $100,000 from Fund No. 507. City Staff estimates around 6,500 Tons of ARHM will be placed as part of CIP 057-3. By participating in the grant program, the City is eligible to receive a credit of $15/ton for an estimated total of $97,500 from CalRecycle for using ARHM.

The updated budget detail sheet for CIP 057-3 is included as Attachment C.

ACCOUNT CODE:

Project: CIP 057-3
Phase: Construction
Budget Amendments:

CalRecycle (Fund 507)
Revenues (507-3540) = $100,000
Expenditures (507-4500-52115) = $100,000
FISCAL IMPACT:

Staff requests that the City Council approve a supplemental appropriation of $100,000 in 589
revenue and expenditures for Fund 507 for CIP 057-3.

There is no fiscal impact to the City’s General Fund.

ATTACHMENTS:

A - Memorandum of Understanding
B - Escrow Agreement
C - Updated Project Budget Detail Sheet
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MEMORANDUM OF UNDERSTANDING REGARDING

COST SHARING FOR SCOTT BUNDY CANYON RESURFACING PROJECT

THIS MEMORANDUM OF UNDERSTANDING REGARDING COST SHARING FOR SCOTT BUNDY CANYON RESURFACING PROJECT (this “MOU”) is entered into by and between the City of Menifee, a California municipal corporation (“Menifee”), and the City of Wildomar, a California municipal corporation (“Wildomar”), as of _________________, 2026 (the “Effective Date”). Menifee and Wildomar are each sometimes referred to herein as a “Party” and collectively as the “Parties.”

RECITALS
A. On December 23, 2025 Wildomar issued Request for Bids No. CIP 057-3/058-3 related to the resurfacing of a portion of Scott Road and Bundy Canyon Road, shown on Exhibit A, located in Wildomar (the “Wildomar Project Area”).

B. Following a competitive bidding process in compliance with applicable California Law, Wildomar awarded the resurfacing contract to All American Asphalt, a California Corporation (“Contractor”), as more specifically described in that certain Public Works Contract dated February 10, 2026 by and between Wildomar and Contractor (the “Contract”).

C. A portion of Scott Road and Bundy Canyon Road, shown on Exhibit B, is located in Menifee (the “Menifee Project Area”). The Wildomar Project Area and the Menifee Project Area together form a continuous pavement rehabilitation corridor along Scott Road and Bundy Canyon Road serving both jurisdictions.

D. Menifee seeks to include resurfacing work within the Menifee Project Area as part of the continuous Scott Road/Bundy Canyon Road corridor resurfacing effort under the Contract. The Menifee Scope of Work uses the same general type and character of work contemplated under the Contract for Bundy Canyon Road, including grind, overlay, and striping, as reflected in Menifeeapproved plans and specifications that are consistent with the plans and specifications used for the Wildomar Project Area and may include supplemental modifications to address field conditions within Menifee (the “Menifee Scope of Work”).

E. The Parties seek to coordinate resurfacing work along the Scott Road/Bundy Canyon Road corridor in a manner that promotes continuity of construction, efficiency, and cost savings, with Wildomar administering the Contract work described in this MOU.

F. The Parties have determined that it is in the public interest for Contractor to perform the Menifee Scope of Work using the existing Contract bid items, unit pricing, project administration, and construction mobilization, subject to Menifee’s reimbursement of Wildomar’s costs for the Menifee Scope of Work under the terms of this MOU.
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MEMORANDUM OF UNDERSTANDING
NOW, THEREFORE, in consideration of the mutual benefits to be derived from this MOU and good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows:

1. Recitals. The Parties hereby confirm the accuracy of the foregoing Recitals which are incorporated herein by this reference.

2. Contract Change Order.
a. Within ten (10) days after Menifee provides any supplemental plan information reasonably necessary to incorporate the Menifee Scope of Work into the existing Contract documents, to Wildomar may approve and execute one or more change orders to incorporate the Menifee Scope of Work into the Contract, provided the work remains of the same general character and nature as the work contemplated under the Contract for Bundy Canyon Road and can be priced using the competitively bid unit prices, bid items, and cost structure set forth in the Contract.

Compensation due from Wildomar to Contractor for the Menifee Scope of Work under the change order(s) may not exceed _______$430,657.70__________(the “Not to Exceed Amount”).
b. Menifee, and not Wildomar shall be responsible for inspection and approval of the work specified in the Menifee Scope of Work
c. The Parties acknowledge that the Menifee Scope of Work remains of the same general character and nature as, and within the scope reasonably contemplated by, the Contract for Bundy Canyon Road. Nothing in this MOU authorizes a material expansion or change in the character of the work under the Contract.

3. Reimbursement of Costs. Within thirty (30) days after receiving a written invoice and supporting documentation from Wildomar identifying amounts due to Contractor for the Menifee Scope of Work, Menifee will reimburse Wildomar for those amounts. Total reimbursement may not exceed the Not-to-Exceed Amount. Menifee’s reimbursement obligation remains limited to actual costs attributable to the Menifee Scope of Work incorporated into the Contract under Section 2.

4. Other Contract Costs. Apart from the reimbursement provided pursuant to Section 3 hereof, Wildomar remains fully responsible for all costs associated with the Contract. The Parties intend for Contractor to perform the Menifee Scope of Work solely through Wildomar’s administration of the Contract as part of the continuous corridor resurfacing effort described in this MOU, and not through a separate contract award by Menifee.

5. Indemnification & Insurance.
a. Wildomar shall indemnify, defend, and hold harmless Menifee and its officials, officers, employees, and agents from and against any and all liabilities, causes of actions, claims, demands, damages, injuries, losses, and expenses (each a “claim”) 592
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arising out of or in any way relating to the construction, existence, use, operation, maintenance, repair, or failure of project components (1) to the extent Contractor is required to indemnify, defend, or hold Wildomar harmless for such claim under the Contract, and/or (2) to the extent caused by the gross negligence or willful misconduct of Wildomar.
b. Paragraph a. shall not apply if Wildomar, prior to or concurrent with executing the change order required by Section 2, amends the Contract to (1) cause any indemnity, defense, and hold harmless obligations of Contractor under the Contract to also apply for the benefit of Menifee and its officials, officers, employees and agents, (2) cause any additional insured requirements for Contractor requiring Wildomar to be listed as an additional insured to also require Menifee and its officials, officers, employees and agents to be listed as additional insureds, and (3) provide that Menifee is a third party beneficiary of the Contract with respect to the Menifee Scope of Work.
c. To the extent permitted by law, Menifee will indemnify, defend, and hold harmless Wildomar and its officials, officers, employees, and agents against claims attributable to: (1) plans or specifications Menifee provides or approves for the Menifee Scope of Work; (2) Menifee’s acts or omissions under this MOU; or (3) allegations that the Menifee Scope of Work exceeds the scope reasonably contemplated by the Contract based on Menifee’s approvals or requests, except to the extent caused by Wildomar’s gross negligence or willful misconduct.

6. Governing Law, Venue. This MOU is made pursuant to and shall be governed by and construed in accordance with the internal laws of the State of California without reference to conflicts of laws principles. Venue for any action arising out of this MOU shall be vested exclusively in the courts of Riverside County, California.

7. Attorneys’ Fees. If an action is commenced between the Parties in connection with the enforcement of any provision of this MOU, the prevailing party in that action shall be entitled to recover its costs and expenses, including reasonable attorneys’ fees.

8. Counterparts. This MOU may be executed in any number of counterparts, each of which shall be deemed an original but all of which counterparts shall together constitute one and the same instrument. Delivery of an executed counterpart of this MOU by facsimile or as an email attachment shall have the same binding effect as delivery of an executed original.

9. Amendment. This MOU may be amended only by a written instrument signed by the Parties.

10. Interpretation. The paragraph headings of this MOU are for reference and convenience only, are not made part of this MOU and shall have no effect upon the construction or interpretation of any part hereof. The provisions of this MOU shall be construed in a reasonable manner to implement the purposes of the Parties and of this MOU. This MOU shall be construed as if drafted jointly by the Parties.
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11. Authority. The persons executing this MOU on behalf of the Parties warrant that they are duly authorized to execute this MOU on behalf of said Parties and that by so executing this MOU, the Parties hereto are formally bound to the provisions of this MOU.

12. Relationship of the Parties. Nothing in this MOU creates any partnership, joint venture, separate legal entity, joint powers authority, principal-agent relationship, or other similar relationship between the Parties.

13. No Third-Party Beneficiaries. Except as expressly provided in Section 5(b), nothing in this MOU confers enforceable rights or remedies on any non-signatory persons or entity or creates a basis for any such person or entity to recover damages or other sums from either Party.

14. Entire Agreement. This MOU constitutes the entire understanding of the Parties as to the matter contained herein, and no prior written or oral understanding shall be of any force and effect with respect to the matters contained herein.

IN WITNESS WHEREOF, the Parties have executed this MOU on the date(s) set forth below.

CITY OF MENIFEE
Armando G. Villa, City Manager
Attest:

Stephanie Roseen, City Clerk
Approved as to Form:

Jeffrey T. Melching, City Attorney

CITY OF WILDOMAR
Chris Mann, City Manager
Attest:

Janet Morales Garcia, City Clerk
Approved as to Form:

Tom Jex, City Attorney
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EXHIBIT A

WILDOMAR PROJECT AREA
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EXHIBIT B

MENIFEE PROJECT AREA
596
597
598

CITY OF WILDOMAR

CAPITAL IMPROVEMENT PROGRAM PROJECT DETAIL SHEET
FY 25/26 to FY 29/30
PROJECT TITLE: CIP NO.: DEPT: Public Works
LOCATION: CATEGORY: MANAGER: Cameron Luna
INITIATED: FY 18/19
FY 25/26 FY 26/27 FY 27/28 FY 28/29 FY 29/30 &
Future Years
Project Dev/Environ. -$ -$ -$ -$ -$ -$
Design/PS&E 325,000 65,000 65,000 65,000 65,000 65,000
Right-of-Way - - - - - -
Construction 7,962,600 2,962,600 1,250,000 1,250,000 1,250,000 1,250,000 Const Admin/Inspect. 675,000 275,000 100,000 100,000 100,000 100,000 Total Cost: $ 8,962,000 $ 3,302,600 $ 1,415,000 $ 1,415,000 $ 1,415,000 $ 1,415,000

FUNDING SOURCES
$ 882,600 $ 222,600 $ 165,000 $ 165,000 $ 165,000 $ 165,000 6,480,000 2,480,000 1,000,000 1,000,000 1,000,000 1,000,000 201 - Measure A
501 - RMRA (SB1)
120 - Measure AA
507 - Misc. State Funds
1,500,000 500,000 250,000 250,000 250,000 250,000
100,000 100,000 - - - -
- - - - - -

PROJECT DESCRIPTION AND EXHIBIT
Annual Pavement Rehabilitation Program:

This program provides for the rehabilitation of selected streets based on the City Pavement Management Report, Maintenance Records, and Citizen Input.

PROJECT

PHASE/TASK
TOTAL 5-
YEAR

PROJECT

PROPOSED BUDGET PROJECTED BUDGET

PROJECT SUMMARY
Pavement Rehabilitation Program 057
Citywide Trans. (Maint.)

PRE-REHAB
WILDOMAR TRAIL REHAB (CIP 057 - SUMMER 2020)

POST-REHAB

Page 22 of 72 ends

05.13.26 City Council
Meeting Update
599

CITY OF WILDOMAR

CAPITAL IMPROVEMENT PROGRAM PROJECT DETAIL SHEET
FY 25/26 to FY 29/30
PROJECT TITLE: CIP NO.: DEPT: Public Works
LOCATION: CATEGORY: MANAGER: Cameron Luna
INITIATED: FY 18/19
FY 25/26 FY 26/27 FY 27/28 FY 28/29 FY 29/30 &
Future Years
Project Dev/Environ. -$ -$ -$ -$ -$ -$
Design/PS&E 325,000 65,000 65,000 65,000 65,000 65,000
Right-of-Way - - - - - -
Construction 7,862,600 2,862,600 1,250,000 1,250,000 1,250,000 1,250,000 Const Admin/Inspect. 675,000 275,000 100,000 100,000 100,000 100,000 Total Cost: $ 8,862,000 $ 3,202,600 $ 1,415,000 $ 1,415,000 $ 1,415,000 $ 1,415,000

FUNDING SOURCES
201 - Measure A $ 882,600 $ 222,600 $ 165,000 $ 165,000 $ 165,000 $ 165,000 501 - RMRA (SB1) 6,480,000 2,480,000 1,000,000 1,000,000 1,000,000 1,000,000 120 - Measure AA 1,500,000 500,000 250,000 250,000 250,000 250,000 - - - - - -
- - - - - -

PROJECT DESCRIPTION AND EXHIBIT
Annual Pavement Rehabilitation Program:

This program provides for the rehabilitation of selected streets based on the City Pavement Management Report, Maintenance Records, and Citizen Input.

PROJECT

PHASE/TASK
TOTAL 5-
YEAR

PROJECT

PROPOSED BUDGET PROJECTED BUDGET

PROJECT SUMMARY
Pavement Rehabilitation Program 057
Citywide Trans. (Maint.)

PRE-REHAB
WILDOMAR TRAIL REHAB (CIP 057 - SUMMER 2020)

POST-REHAB

Page 22 of 72 ends

02.10.26 600

CITY OF WILDOMAR

CITY COUNCIL REGULAR MEETING

CONSENT CALENDAR
Agenda Staff Report # 1.19
Meeting Date: May 13, 2026
SUBJECT: Professional Service Agreement with Albert A. Webb & Associates (WEBB) for planning and environmental services for creation of the Old Town Specific Plan
SUBMITTED BY: Robert Flores, Community Development Director PREPARED BY: Robert Flores, Community Development Director ACTION:

1. Authorize the City Manager or designee to execute a Professional Services Agreement with Albert A. Webb & Associates (WEBB) in the amount not to exceed $459,225 for planning and environmental services for the preparation of the city-initiated Old Town Specific Plan; and

2. Approve a supplemental appropriation for Fund 110 (Cannabis DA) in the amount of $459,225.

SUMMARY:

The Professional Services Agreement with WEBB will provide planning and environmental services for the preparation of a city-initiated specific plan for the Old Town area, helping achieve one of City Council's 2026 goals: Begin work on historic Old Town Specific Plan.

BACKGROUND:

In 2012, the City of Wildomar undertook a grant-funded visioning process to identify a community center. Two (2) concepts were considered in the northwest area of the City, including an “Old Town” concept, located within a few blocks from Palomar Street (Old Highway 395) and Wildomar Trail (previously Central Avenue) and the “West Wildomar” Concept, located further north near the intersection of Corydon and Mission Trail.

This effort culminated with a joint City Council and Planning Commission study session on January 23, 2013, and subsequent Council meeting for approval of the final vision plan.

Additionally, in anticipation of a future specific plan as envisioned by the General Plan, the City established an overlay that controls current development under several guiding principles until such time that a specific plan is adopted. The City’s municipal code codifies the “Historic and Downtown District” (HDD) Overlay Zone (or overlay), under Sections 17.25.030,

17.25.040, and 17.59.040 (adopted September 10, 2025). The main purpose of the HDD overlay zone is to establish a preliminary boundary for an area envisioned as the Wildomar Old Town area. The overlay also establishes guiding principles for interim application to current development projects and guidance for a future specific plan.

To help move this effort forward, staff prepared a formal Request for Proposals (RFP) for Professional Services for development of the specific plan for the Old Town area. Proposals 601
were solicited through the City’s PlanetBids account from December 23, 2025 through January 30, 2026.

DISCUSSION:

Proposals were received timely from six (6) firms that were reviewed by Planning and Community Development staff.

The six firms that submitted proposals were:

1. Albert A. Webb & Associates;

2. Michael Baker International;

3. RICK Engineering Company;

4. MIG;

5. Kimley Horn; and

6. Precision Civil Engineering, Inc.;
A staff review panel evaluate the proposals based on specific evaluation criteria included in the RFP, including but not limited to:

Firm and project team qualifications;
Understanding of the project (specific plan effort);
Engagement program;
Environmental plan;
Project timing; and
Fee structure and total cost, etc.

Based on the results of the panel’s evaluations, WEBB was determined to be the best qualified firm to perform the services. WEBB's total cost in their proposal is $459,225 for the complete project.

Staff recommends that the City Council authorize the City Manager to execute a Professional Services Agreement between City of Wildomar and Albert A. Webb & Associates.

FISCAL IMPACT:

The Professional Services Agreement with WEBB for planning and environmental services is in the amount of $459,225. A supplemental appropriation is requested for Fund 110 to cover the cost associated with this effort and this agreement.

The Development Agreement Fund 110 is for fees collected from developers which have an agreement with the City which confers private benefits to them. The money from the fees are intended to be used to offset the private benefits by funding commensurate public benefits.

ATTACHMENTS:

Attachment A - Wildomar Form Agreement for Services - OTSP - WEBB.docx Attachment B - Exhibit A to the Agreement - WEBB_Proposal.pdf 602

AGREEMENT FOR SERVICES
By and Between

THE CITY OF WILDOMAR,
a municipal corporation
and
ALBERT A. WEBB & ASSOCIATES (WEBB)
603
May 2026

AGREEMENT FOR SERVICES

BETWEEN

THE CITY OF WILDOMAR, CALIFORNIA
AND
__________________________________
This Agreement for Services (“Agreement”) is entered into as of this ____ day of _________, 20__ (“Effective Date”) by and between the City of Wildomar, a municipal corporation (“City”) organized under the laws of the State of California, with its principal place of business at 23873 Clinton Keith Road, Suite 110, Wildomar, California 92595 and Albert A. Webb & Associates, a California Corporation with its principal place of business at 3788 McCray Street, Riverside California 92506 (“Service Provider”). City and Service Provider are sometimes hereinafter individually referred to as “Party” and hereinafter collectively referred to as the “Parties.”

RECITALS
A. City has sought, by a request for proposals the performance of the services defined and described particularly in Section 2 of this Agreement.

B. Service Provider, following submission of a proposal for the performance of the services defined and described particularly in Section 2 of this Agreement, was selected by the City to perform those services.

C. Service Provider represents that it is knowledgeable and is able to provide services to public-sector clients and is familiar with the plans and requirements of City.

D. Pursuant to the City of Wildomar’s Municipal Code, City has authority to enter into this Services Agreement and the City Manager has authority to execute this Agreement.

E. The Parties desire to formalize the selection of Service Provider for performance of those services defined and described particularly in Section 2 of this Agreement and desire that the terms of that performance be as particularly defined and described herein.

OPERATIVE PROVISIONS
NOW, THEREFORE, in consideration of the mutual promises and covenants made by the Parties and contained here and other consideration, the value and adequacy of which are hereby acknowledged, the Parties agree as follows:

SECTION 1. TERM OF AGREEMENT.

The Term of this Agreement is two (2) years, commencing on the Effective Date (“Term”). Unless earlier terminated in accordance with Section 20 "Termination of Agreement" of this Agreement, Service Provider shall complete the services within the Term of this Agreement and shall meet any other established schedules and deadlines. The City shall have the unilateral option, at its sole discretion, to renew this Agreement automatically for no more than three (3) additional one-year terms.

SECTION 2. SCOPE OF SERVICES & SCHEDULE OF PERFORMANCE. (a) Scope of Services. Service Provider shall perform the services described in Exhibit “A,” attached hereto and incorporated herein by this reference (the “Services”). If Exhibit “A” consists of 604
May 2026
Service Provider’s proposal, only those portions of the proposal describing the Services to be performed, the schedule for performance, and compensation are incorporated into this Agreement. All other proposal terms are excluded and of no force or effect. In the event of any conflict, the terms of this Agreement shall control.
(b) Schedule of Performance. The Services shall be completed pursuant to the schedule specified in Exhibit “A.” Should the Services not be completed pursuant to that schedule, the Service Provider shall be deemed to be in Default of this Agreement. The City, in its sole discretion, may choose not to enforce the Default provisions of this Agreement and may instead allow Service Provider to continue performing the Services.

SECTION 3. ADDITIONAL SERVICES.

Service Provider shall not be compensated for any work rendered in connection with its performance of this Agreement that are in addition to or outside of the Services unless such additional services are authorized in advance and in writing in accordance with Section 26 “Administration and Implementation” or Section 28 “Amendment” of this Agreement. If and when such additional work is authorized, such additional work shall be deemed to be part of the Services.

SECTION 4. COMPENSATION AND METHOD OF PAYMENT.
(a) Subject to any limitations set forth in this Agreement, City agrees to pay Service Provider the amounts specified in Exhibit “A” and made a part of this Agreement by this reference. The total compensation, including reimbursement for actual expenses, shall not exceed four hundred and fifty nine thousand, two hundred and twenty-five thousand dollars ($459,225), unless additional compensation is approved in writing in accordance with Section 26 “Administration and Implementation” or Section 28 “Amendment” of this Agreement. In accordance with California Government Code Section 8546.7, if the Not to Exceed Amount exceeds TEN THOUSAND DOLLARS ($10,000.00), this Agreement and the Service Provider's books and records related to this Agreement shall be subject to the examination and audit of the State Auditor, at the request of City or as part of any audit of the City, for a period of three (3) years after final payment under the Agreement. (b) Each month Service Provider shall furnish to City an original invoice for all work performed and expenses incurred during the preceding month. The invoice shall detail charges by the following categories: labor (by sub-category), travel, materials, equipment, supplies, and sub-Service Provider contracts. Sub-Service Provider charges shall be detailed by the following categories: labor, travel, materials, equipment and supplies. If the compensation set forth in subsection (a) and Exhibit “A” include payment of labor on an hourly basis (as opposed to labor and materials being paid as a lump sum), the labor category in each invoice shall include detailed descriptions of task performed and the amount of time incurred for or allocated to that task. City shall independently review each invoice submitted by the Service Provider to determine whether the work performed and expenses incurred are in compliance with the provisions of this Agreement. In the event that no charges or expenses are disputed, the invoice shall be approved and paid according to the terms set forth in subsection (c). In the event any charges or expenses are disputed by City, the original invoice shall be returned by City to Service Provider for correction and resubmission.
(c) Except as to any charges for work performed or expenses incurred by Service Provider which are disputed by City, City will use its best efforts to cause Service Provider to be paid within fortyfive (45) days of receipt of Service Provider’s correct and undisputed invoice. 605
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(d) Payment to Service Provider for work performed pursuant to this Agreement shall not be deemed to waive any defects in work performed by Service Provider.

SECTION 5. INSPECTION AND FINAL ACCEPTANCE.

City may inspect and accept or reject any of Service Provider’s work under this Agreement, either during performance or when completed. City shall reject or finally accept Service Provider’s work within sixty (60) days after the work is submitted to City. City shall reject work by a timely written explanation. Failure to provide written acceptance shall not be deemed acceptance. City’s acceptance shall be conclusive as to such work except with respect to latent defects, fraud and such gross mistakes as amount to fraud. Acceptance of any of Service Provider’s work by City shall not constitute a waiver of any of the provisions of this Agreement including, but not limited to, Section 16 “Indemnification” and Section 17 “Insurance.”
SECTION 6. OWNERSHIP OF DOCUMENTS; EXCEPTIONS; WARRANTY Except as otherwise provided below, all documents, data, studies, drawings, maps, models, photographs and reports prepared by Service Provider (collectively, “Documents”) under this Agreement are City’s property. Service Provider may retain copies of such Documents as desired but will deliver all original materials to City upon City’s written notice. City agrees that use of Service Provider’s completed work product, for purposes other than identified in this Agreement, or use of incomplete work product, is at City’s own risk. Service Provider warrants that all Documents it drafts and completes pursuant to this Agreement constitute original work. Specifically, Service Provider understands and agrees that use of artificial intelligence (AI) tools including, without limitation, ChatGPT, Microsoft’s Bing Chat, Google’s Bard, and Meta’s LLaMA (Large Language Model Meta AI), in the performance of this Agreement does not constitute an original work, i.e., submitting Documents generated by such AI tools to City and representing it as Service Provider’s original work constitutes a material breach of this Agreement, constitutes a false claim, and may also violate applicable intellectual property right laws including, without limitation, United States Copyright Law. Accordingly, and notwithstanding any other provision of this Agreement as to ownership, City specifically rejects ownership of such Documents. Service Provider is required to indemnify and defend City to the fullest extent allowed by applicable law should it violate this Section.

If and to the extent that City utilizes for any purpose not related to this Agreement any maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files or other documents prepared, developed or discovered by Service Provider in the course of providing the Services pursuant to this Agreement, Service Provider’s guarantees and warranties in Section 9 “Standard of Performance” of this Agreement shall not extend to such use of the maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files or other documents.

All Final Work Product developed by Service Provider in the course of providing the Services pursuant to this Agreement shall become the sole property of City and may be used, reused or 606
May 2026
otherwise disposed of by City without the permission of the Service Provider. Upon completion, expiration or termination of this Agreement, Service Provider shall turn over to City all such Final Work Product if paid for by the City. This provision specifically excludes Service Providers’ work notes and drafts, which are owned by Service Provider, not City.

SECTION 7. SERVICE PROVIDER'S BOOKS AND RECORDS.
(a) Service Provider shall maintain any and all documents and records demonstrating or relating to Service Provider’s performance of the Services. Service Provider shall maintain any and all ledgers, books of account, invoices, vouchers, canceled checks, or other documents or records evidencing or relating to work, services, expenditures and disbursements charged to City pursuant to this Agreement. Any and all such documents or records shall be maintained in accordance with generally accepted accounting principles and shall be sufficiently complete and detailed so as to permit an accurate evaluation of the services provided by Service Provider pursuant to this Agreement. Any and all such documents or records shall be maintained for three (3) years from the date of execution of this Agreement and to the extent required by laws relating to audits of public agencies and their expenditures.
(b) Any and all records or documents required to be maintained pursuant to this section shall be made available for inspection, audit and copying, at any time during regular business hours, upon request by City or its designated representative. Copies of such documents or records shall be provided directly to the City for inspection, audit and copying when it is practical to do so; otherwise, unless an alternative is mutually agreed upon, such documents and records shall be made available at Service Provider’s address indicated for receipt of notices in this Agreement. (c) Where City has reason to believe that any of the documents or records required to be maintained pursuant to this section may be lost or discarded due to dissolution or termination of Service Provider’s business, City may, by written request, require that custody of such documents or records be given to the City. Access to such documents and records shall be granted to City, as well as to its successors-in-interest and authorized representatives.

SECTION 8. INDEPENDENT CONTRACTOR.
(a) Service Provider is and shall at all times remain a wholly independent contractor and not an officer, employee or agent of City. Nothing in this Agreement may be construed to be inconsistent with this relationship or status. Service Provider shall not at any time or in any manner represent that it or any of its agents or employees are agents or employees of City. Service Provider shall have no authority to bind City in any manner, nor to incur any obligation, debt or liability of any kind on behalf of or against City, whether by contract or otherwise, unless such authority is expressly conferred under this Agreement or is otherwise expressly conferred in writing by City. (b) Service Provider shall perform all Services as an independent contractor of City and shall remain at all times as to City a wholly independent contractor with only such obligations as are consistent with that role. Service Provider shall be solely responsible for the means, methods, techniques, sequences and procedures in performance of Services. The personnel performing the Services under this Agreement on behalf of Service Provider shall at all times be under Service Provider’s exclusive direction and control. Any terms within this Agreement regarding City directives apply to and concern the result of Service Provider’s provision of service and not the means, methods, or scheduling of the Service Provider’s work. Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall have control over the conduct of Service Provider or any of Service Provider’s officers, employees, or agents except as set forth in this Agreement. Service 607
May 2026
Provider shall not at any time or in any manner represent that Service Provider or any of Service Provider’s officers, employees, or agents are in any manner officials, officers, employees or agents of City.
(c) Neither Service Provider, nor any of Service Provider’s officers, employees or agents, shall obtain any privileges or rights to retirement, health care or any other benefits which may otherwise accrue to City’s employees. Service Provider expressly waives any claim Service Provider may have to any such benefits, privileges or rights.

SECTION 9. STANDARD OF PERFORMANCE.

Service Provider represents and warrants that it has the qualifications, experience and facilities necessary to properly perform the Services required under this Agreement in a thorough, competent and professional manner. Service Provider shall at all times faithfully, competently and to the best of its ability, experience and talent, perform all Services. In meeting its obligations under this Agreement, Service Provider shall employ, at a minimum, generally accepted standards and practices utilized by persons engaged in providing services similar to the Services required of Service Provider under this Agreement. In addition to the general standards of performance set forth in this section, additional specific standards of performance and performance criteria may be set forth in Exhibit “A” that shall also be applicable to Service Provider’s work under this Agreement. Where there is a conflict between a general and a specific standard of performance or performance criteria, the specific standard or criteria shall prevail over the general.

SECTION 10. COMPLIANCE WITH APPLICABLE LAWS; PERMITS AND LICENSES.

Service Provider shall keep itself informed of and comply with all applicable federal, state and local laws, statutes, codes, ordinances, regulations and rules in effect during the term of this Agreement. Service Provider shall obtain any and all licenses, permits and authorizations necessary to perform the Services set forth in this Agreement and such licenses, permits, and approvals shall be maintained throughout the Term of this Agreement. Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall be liable, at law or in equity, as a result of any failure of Service Provider to comply with this section.

SECTION 11. PREVAILING WAGE LAWS.

Service Provider acknowledges that certain portions of the Services may constitute “public works” within the meaning of California Labor Code § 1720 et seq., depending on how such Services are performed. Service Provider is solely responsible for determining the applicability of California prevailing wage requirements to the Services and, if applicable, for full compliance with all requirements of the California Labor Code, including but not limited to Labor Code §§ 1720–1782, the payment of prevailing wages, registration with the Department of Industrial Relations, and submission of certified payroll records.

Service Provider must require any subconsultants, subcontractors, or any other persons or entities performing any portion of the Services to comply with all applicable prevailing wage requirements.

Service Provider must defend, indemnify, and hold harmless City and its officials, employees, and agents from and against any and all claims, penalties, liabilities, costs, or expenses arising out of or related to the acts or omissions of Service Provider, or any subconsultants, subcontractors, or other persons or entities at any tier engaged in the performance of the Services, in failing to comply with 608
May 2026
applicable prevailing wage laws.

SECTION 12. NONDISCRIMINATION.

Service Provider shall not discriminate, in any way, against any person on the basis of race, color, religious creed, national origin, ancestry, sex, age, physical handicap, medical condition or marital status in connection with or related to the performance of this Agreement.

SECTION 13. UNAUTHORIZED ALIENS.

Service Provider hereby promises and agrees to comply with all of the provisions of the Federal Immigration and Nationality Act, 8 U.S.C.A. §§ 1101, et seq., as amended, and in connection therewith, shall not employ unauthorized aliens as defined therein. Should Service Provider so employ such unauthorized aliens for the performance of the Services, and should any liability or sanctions be imposed against City for such use of unauthorized aliens, Service Provider hereby agrees to and shall reimburse City for the cost of all such liabilities or sanctions imposed, together with any and all costs, including attorneys' fees, incurred by City.

SECTION 14. CONFLICTS OF INTEREST.
(a) Service Provider covenants that neither it, nor any officer or principal of its firm, has or shall acquire any interest, directly or indirectly, which would conflict in any manner with the interests of City or which would in any way hinder Service Provider’s performance of the Services. Service Provider further covenants that in the performance of this Agreement, no person having any such interest shall be employed by it as an officer, employee, agent or subcontractor without the express written consent of the City Manager. Service Provider agrees to at all times avoid conflicts of interest or the appearance of any conflicts of interest with the interests of City in the performance of this Agreement. (b) City understands and acknowledges that Service Provider is, as of the date of execution of this Agreement, independently involved in the performance of non-related services for other governmental agencies and private parties. Service Provider is unaware of any stated position of City relative to such projects. Any future position of City on such projects shall not be considered a conflict of interest for purposes of this section.
(c) City understands and acknowledges that Service Provider will perform non-related services for other governmental agencies and private Parties following the completion of the Services under this Agreement. Any such future service shall not be considered a conflict of interest for purposes of this section.

SECTION 15. CONFIDENTIAL INFORMATION; RELEASE OF INFORMATION. (a) All information gained or work product produced by Service Provider in performance of this Agreement shall be considered confidential, unless such information is in the public domain or already known to Service Provider. Service Provider shall not release or disclose any such information or work product to persons or entities other than City without prior written authorization from the City Manager, except as may be required by law. Service Provider shall not use City’s name or insignia, photographs, or any publicity pertaining to the Services in any magazine trade paper, newspaper, television or radio production or other similar medium without the prior written consent of City. (b) Service Provider, its officers, employees, agents or subcontractors, shall not, without prior written authorization from the City Manager or unless requested by the City Attorney of City, voluntarily 609
May 2026
provide declarations, letters of support, testimony at depositions, response to interrogatories or other information concerning the work performed under this Agreement. Response to a subpoena or court order shall not be considered "voluntary" provided Service Provider gives City notice of such court order or subpoena.
(c) If Service Provider, or any officer, employee, agent or subcontractor of Service Provider, provides any information or work product in violation of this Agreement, then City shall have the right to reimbursement and indemnity from Service Provider for any damages, costs and fees, including attorney's fees, caused by or incurred as a result of Service Provider’s conduct.

Service Provider shall promptly notify City should Service Provider, its officers, employees, agents or subcontractors, be served with any summons, complaint, subpoena, notice of deposition, request for documents, interrogatories, request for admissions or other discovery request, court order or subpoena from any party regarding this Agreement and the work performed thereunder. City retains the right, but has no obligation, to represent Service Provider or be present at any deposition, hearing or similar proceeding. Service Provider agrees to cooperate fully with City and to provide City with the opportunity to review any response to discovery requests provided by Service Provider. However, this right to review any such response does not imply or mean the right by City to control, direct, or rewrite said response. Service Provider shall not be held criminally or civilly liable under any Federal or State trade secret law for the disclosure of a trade secret that is made in confidence to a Federal, State, or local government official or to an attorney solely for the purpose of reporting or investigating a suspected violation of law or for the disclosure of a trade secret that is made in a complaint or other document filed in a lawsuit or other proceeding, if such filing is made under seal.

SECTION 16. INDEMNIFICATION.
(a) Indemnification for Professional Liability. Where the law establishes a professional standard of care for Service Provider’s services, to the fullest extent permitted by law, Service Provider shall indemnify, protect, defend and hold harmless City and any and all of its officials, employees, volunteers, and agents (“Indemnified Parties”) from and against any and all liability (including liability for claims, suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or costs of any kind, whether actual, alleged or threatened, including attorney’s fees and costs, court costs, interest, defense costs, and expert witness fees) that arise out of, are a consequence of, or are in any way attributable to, in whole or in part, any negligent or wrongful act, error or omission of Service Provider, or by any individual or entity for which Service Provider is legally liable, including but not limited to officers, agents, employees or sub-contractors of Service Provider, in the performance of professional services under this Agreement. (b) Indemnification for Other than Professional Liability. Other than in the performance of professional services and to the full extent permitted by law, Service Provider shall indemnify, protect, defend and hold harmless City, and any and all of its employees, officials, volunteers, and agents from and against any liability (including liability for claims, suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or costs of any kind, whether actual, alleged or threatened, including attorney’s fees and costs, court costs, interest, defense costs, and expert witness fees), where the same arise out of, are a consequence of, or are in any way attributable to, in whole or in part, the performance of this Agreement by Service Provider, or by any individual or entity for which Service Provider is legally liable, including but not limited to officers, agents, employees or sub-contractors of Service Provider.
(c) Indemnification from Sub-Service Providers. Service Provider agrees to obtain executed indemnity agreements with provisions identical to those set forth in this section from each and every 610
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sub-Service Provider or any other person or entity involved by, for, with or on behalf of Service Provider in the performance of this Agreement naming the Indemnified Parties as additional indemnitees. In the event Service Provider fails to obtain such indemnity obligations from others as required herein, Service Provider agrees to be fully responsible according to the terms of this section. Failure of City to monitor compliance with these requirements imposes no additional obligations on City and will in no way act as a waiver of any rights hereunder. This obligation to indemnify and defend City as set forth herein is binding on the successors, assigns or heirs of Service Provider and shall survive the termination of this Agreement or this section.
(d) City’s Negligence. The provisions of this section do not apply to claims occurring as a result of City’s sole negligence. The provisions of this section shall not release City from liability arising from gross negligence or willful acts or omissions of City or any and all of its officials, employees and agents.

SECTION 17. INSURANCE.

Service Provider agrees to obtain and maintain in full force and effect during the term of this Agreement the insurance policies set forth in Exhibit “B” “Insurance” and made a part of this Agreement.

All insurance policies shall be subject to approval by City as to form and content. These requirements are subject to amendment or waiver if so approved in writing by the City Manager. Service Provider agrees to provide City with copies of required policies upon request.

SECTION 18. ASSIGNMENT.

The expertise and experience of Service Provider are material considerations for this Agreement. City has an interest in the qualifications and capability of the persons and entities who will fulfill the duties and obligations imposed upon Service Provider under this Agreement. In recognition of that interest, Service Provider shall not assign or transfer this Agreement or any portion of this Agreement or the performance of any of Service Provider’s duties or obligations under this Agreement without the prior written consent of the City. Any attempted assignment shall be ineffective, null and void, and shall constitute a material breach of this Agreement entitling City to any and all remedies at law or in equity, including termination of this Agreement pursuant to Section 20 “Termination of Agreement.” City acknowledges, however, that Service Provider, in the performance of its duties pursuant to this Agreement, may utilize sub-contractors.

SECTION 19. CONTINUITY OF PERSONNEL.

Service Provider shall make every reasonable effort to maintain the stability and continuity of Service Provider’s staff and sub-contractors, if any, assigned to perform the Services. Service Provider shall notify City of any changes in Service Provider’s staff and sub-contractors, if any, assigned to perform the Services prior to and during any such performance.

SECTION 20. TERMINATION OF AGREEMENT.
(a) City may terminate this Agreement, with or without cause, at any time by giving thirty (30) days written notice of termination to Service Provider. In the event such notice is given, Service Provider shall cease immediately all work in progress.
611
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(b) Service Provider may terminate this Agreement for cause at any time upon thirty (30) days written notice of termination to City.
(c) If either Service Provider or City fail to perform any material obligation under this Agreement, then, in addition to any other remedies, either Service Provider, or City may terminate this Agreement immediately upon written notice.
(d) Upon termination of this Agreement by either Service Provider or City, all property belonging exclusively to City which is in Service Provider’s possession shall be returned to City. Service Provider shall furnish to City a final invoice for work performed and expenses incurred by Service Provider, prepared as set forth in Section 4 “Compensation and Method of Payment” of this Agreement.

This final invoice shall be reviewed and paid in the same manner as set forth in Section 4 “Compensation and Method of Payment” of this Agreement.

SECTION 21. DEFAULT.

This timeframe is presumptively thirty (30) days, but may be extended, though not reduced, if circumstances warrant. During the period of time that Service Provider is in default, the City shall hold all invoices and shall, when the default is cured, proceed with payment on the invoices. In the alternative, the City may, in its sole discretion, elect to pay some or all of the outstanding invoices during the period of default. If Service Provider does not cure the default, the City may take necessary steps to terminate this Agreement under Section 20 “Termination of Agreement.” Any failure on the part of the City to give notice of the Service Provider’s default shall not be deemed to result in a waiver of the City’s legal rights or any rights arising out of any provision of this Agreement.

SECTION 22. EXCUSABLE DELAYS.

Service Provider shall not be liable for damages, including liquidated damages, if any, caused by delay in performance or failure to perform due to causes beyond the control of Service Provider.

Such causes include, but are not limited to, acts of God, acts of the public enemy, acts of federal, state or local governments, acts of City, court orders, fires, floods, epidemics, pandemics, strikes, embargoes, and unusually severe weather. The term and price of this Agreement shall be equitably adjusted for any delays due to such causes.

SECTION 23. COOPERATION BY CITY.

All public information, data, reports, records, and maps as are existing and available to City as public records, and which are necessary for carrying out the Services shall be furnished to Service Provider in every reasonable way to facilitate, without undue delay, the Services to be performed under this Agreement.

SECTION 24. NOTICES.

All notices required or permitted to be given under this Agreement shall be in writing and shall be personally delivered, or sent by email or certified mail, postage prepaid and return receipt requested, addressed as follows:
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To City: City of Wildomar
Attn: City Manager
23873 Clinton Keith Rd., Suite 201
Wildomar, CA 92595
Telephone: __________________
Email: ______________________
With Copy to: Burke, Williams & Sorensen, LLP
1770 Iowa Avenue, Suite 240
Riverside, CA 92507
Attn: Thomas D. Jex, City Attorney
Telephone: (951) 801-6612
Email: [email protected]
To Service Provider: __________________________
__________________________
__________________________
__________________________
Telephone: __________________
Email: ______________________
Notice shall be deemed effective on the date personally delivered or transmitted by email or, if mailed, three (3) days after deposit of the same in the custody of the United States Postal Service.

Email notice shall not require separate written confirmation unless the recipient disputes receipt. Other forms of electronic transmission such as text messages and instant messages are not acceptable manners of notice required hereunder.

SECTION 25. AUTHORITY TO EXECUTE.

Each of the signatories hereto represents and warrants that he or she is competent and authorized to enter into this Agreement on behalf of the Party for whom he or she purports to sign. Each Party hereto agrees to defend, indemnify, and hold harmless the other Parties hereto against all claims, suits, actions, and demands, including necessary expenses of investigation and reasonable attorneys' fees and costs, arising out of claims that its signatory was not competent or so authorized to execute this Agreement.

SECTION 26. ADMINISTRATION AND IMPLEMENTATION.

This Agreement shall be administered and executed by the City Manager or his or her designated representative. The City Manager shall have the authority to issue interpretations and to make amendments to this Agreement, including amendments that commit additional funds, consistent with Section 28 “Amendment” and the City Manager’s contracting authority under the Wildomar Municipal Code.

SECTION 27. BINDING EFFECT.

This Agreement shall be binding upon the heirs, executors, administrators, successors and assigns of the Parties.

SECTION 28. AMENDMENT.
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No amendment to or modification of this Agreement shall be valid unless made in writing and approved by the Service Provider and by the City. The City Manager shall have the authority to approve any amendment to this Agreement if the total compensation under this Agreement, as amended, would not exceed the City Manager’s contracting authority under the Wildomar Municipal Code. The Parties agree that the requirement for written modifications cannot be waived and that any attempted waiver shall be void. The City’s City Manager may, but is not required to, make minor amendments not affecting substantive terms without further authorization from the City Council. The City Council hereby authorizes the City Manager to execute any such amendments as required by this Agreement or that do not otherwise reduce City’s rights under this Agreement. All other amendments shall be approved by the City Council.

SECTION 29. WAIVER.

Waiver by any Party to this Agreement of any term, condition, or covenant of this Agreement shall not constitute a waiver of any other term, condition, or covenant. Waiver by any Party of any breach of the provisions of this Agreement shall not constitute a waiver of any other provision nor a waiver of any subsequent breach or violation of any provision of this Agreement. Acceptance by City of any work or services by Service Provider shall not constitute a waiver of any of the provisions of this Agreement.

SECTION 30. LAW TO GOVERN; VENUE.

This Agreement shall be interpreted, construed and governed according to the laws of the State of California. In the event of litigation between the Parties, venue in state trial courts shall lie exclusively in the County of Riverside, California. In the event of litigation in a U.S. District Court, venue shall lie exclusively in the Central District of California, in Riverside.

SECTION 31. ATTORNEYS FEES, COSTS AND EXPENSES.

In the event litigation or other proceeding is required to enforce or interpret any provision of this Agreement, the prevailing Party in such litigation or other proceeding shall be entitled to an award of reasonable attorney's fees, costs and expenses, in addition to any other relief to which it may be entitled.

SECTION 32. ENTIRE AGREEMENT.

This Agreement, including the attached Exhibits "A" and "B," is the entire, complete, final and exclusive expression of the Parties with respect to the matters addressed therein and supersedes all other agreements or understandings, whether oral or written, or entered into between Service Provider and City prior to the execution of this Agreement. No statements, representations or other agreements, whether oral or written, made by any Party which are not embodied herein shall be valid and binding.

SECTION 33. SEVERABILITY.

If any term, condition or covenant of this Agreement is declared or determined by any court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions of this Agreement shall not be affected thereby and the Agreement shall be read and construed without the invalid, void or unenforceable provision(s).

SECTION 34. CONFLICTING TERMS.

Except as otherwise stated herein, if the terms of this Agreement conflict with the terms of any 614
May 2026
Exhibit hereto, or with the terms of any document incorporated by reference into this Agreement, the terms of this Agreement shall control.

SECTION 35. DATA PROTECTION.
a) Service Provider shall protect, using the most secure means and technology that is commercially available, City-provided data or consumer-provided data acquired in the course and scope of this Agreement, including but not limited to customer lists and customer credit card or consumer data, (collectively, the “City Data”). Service Provider shall notify City in writing as soon as reasonably feasible, and in any event within twenty-four (24) hours, of Service Provider’s discovery or reasonable belief of any unauthorized access of City Data (a “Data Breach”), or of any incident affecting, or potentially affecting City Data related to cyber security (a “Security Incident”), including, but not limited to, denial of service attack, and system outage, instability or degradation due to computer malware or virus. Service Provider shall begin remediation immediately. Service Provider shall provide daily updates, or more frequently if required by City, regarding findings and actions performed by Service Provider until the Data Breach or Security Incident has been effectively resolved to City’s satisfaction. Service Provider shall conduct an investigation of the Data Breach or Security Incident and shall share the report of the investigation with City. At City’s sole discretion, City and its authorized agents shall have the right to lead or participate in the investigation. Service Provider shall cooperate fully with City, its agents and law enforcement.
b) If City is subject to liability for any Data Breach or Security Incident, then Service Provider shall defend, indemnify, and hold harmless City from and against any claims, damages, fines, penalties, costs, and expenses, including reasonable attorney’s fees, arising therefrom.

SECTION 36. SAM.GOV CHECK.

To the extent this Agreement is funded, in whole or in part, with federal funds, or otherwise constitutes a procurement or subaward subject to federal law, the requirements of 2 CFR Part 200, Appendix II(H) (Debarment and Suspension), including Executive Orders 12549 and 12689 and 2 CFR Part 180, shall apply. In that event, Service Provider represents that it is not listed on the governmentwide exclusions in the System for Award Management (SAM.gov).

SECTION 37. COUNTERPARTS; ELECTRONIC SIGNATURES.

This Agreement may be executed in any manner of counterparts, all of which shall constitute one and the same instrument, and any Party hereto may execute this Agreement, by signing and delivering one or more counterparts. Each Party agrees that this Agreement and any other documents to be delivered in connection herewith may be electronically signed, and that any electronic signatures appearing on this Agreement or such other documents are the same as handwritten signatures for the purposes of validity, enforceability, and admissibility.

IN WITNESS WHEREOF, the Parties hereto have executed this Agreement on the date and year first-above written.

CITY OF WILDOMAR
___________________________
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May 2026
Chris Mann
City Manager
ATTEST:
___________________________
Janet Morales Garcia, CMC
City Clerk

APPROVED AS TO FORM
_______________________________
Thomas D. Jex
City Attorney
“Service Provider”: Albert A. Webb and Associates
By: __________________________ By: _______________________________ Name: ___________________________ Name: ____________________________ Its (Title): _________________________ Its (Title): __________________________ 616
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EXHIBIT "A"

SCOPE OF SERVICES AND COMPENSATION
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EXHIBIT “B”

INSURANCE REQUIREMENTS
Service Provider shall procure and maintain, for the duration of the Agreement, insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder by the Service Provider, its agents, representatives, or employees.

MINIMUM SCOPE AND LIMIT OF INSURANCE
Coverage shall be at least as broad as:

1. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location (ISO CG 25 03 or 25 04) or the general aggregate limit shall be twice the required occurrence limit.

2. Automobile Liability: Insurance Services Office Form Number CA 0001 covering, Code 1 (any auto), or if Service Provider has no owned autos, Code 8 (hired) and 9 (nonowned), with limit no less than $1,000,000 per accident for bodily injury and property damage.

3. Workers’ Compensation insurance as required by the State of California, with Statutory Limits, and Employer’s Liability Insurance with limit of no less than $1,000,000 per accident for bodily injury or disease.
(Not required if Service Provider provides written verification it has no employees)

4. Professional Liability (Errors and Omissions) Insurance appropriate to the Service Provider’s profession, with limit no less than $2,000,000 per occurrence or claim, $2,000,000 aggregate. The Retroactive Date must be shown and must be before the date of the Agreement or the beginning of Agreement work. Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the Agreement of work. If coverage is canceled or non-renewed, and not replaced with another claims-made policy form with a Retroactive Date prior to the Agreement effective date, the Service Provider must purchase “extended reporting” coverage for a minimum of five (5) years after completion of Agreement work. A copy of the claims reporting requirements must be submitted to the City for review.

If the Service Provider maintains broader coverage and/or higher limits than the minimums shown above, the City requires and shall be entitled to the broader coverage and/or higher limits maintained by the Service Provider. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City.
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Other Insurance Provisions
The insurance policies are to contain, or be endorsed to contain, the following provisions:

Primary Coverage
For any claims related to this Agreement, the Service Provider’s insurance coverage shall be primary insurance coverage at least as broad as ISO CG 20 01 04 13 as respects the City, its officers, officials, employees, and volunteers. Any insurance or self-insurance maintained by the City, its officers, officials, employees, or volunteers shall be excess of the Service Provider’s insurance and shall not contribute with it.

Notice of Cancellation
Service Provider shall provide immediate written notice if (1) any of the required insurance policies is terminated; (2) the limits of any of the required policies are reduced; (3) or the deductible or self-insured retention is increased. In the event of any cancellation or reduction in coverage or limits of any insurance, Service Provider shall forthwith obtain and submit proof of substitute insurance.

Waiver of Subrogation
Service Provider hereby grants to City a waiver of any right to subrogation which any insurer of said Service Provider may acquire against the City by virtue of the payment of any loss under such insurance. Service Provider agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the City has received a waiver of subrogation endorsement from the insurer. However, the Workers’ Compensation policy shall be endorsed with a waiver of subrogation in favor of the City for all work performed by the Service Provider, its employees, agents and subcontractors.

Self-Insured Retentions
Self-insured retentions must be declared to and approved by the City. The City may require the Service Provider to provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. The policy language shall provide, or be endorsed to provide, that the self-insured retention may be satisfied by either the named insured or City.
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Acceptability of Insurers
Insurance must be placed with insurers authorized to conduct business in the state with a current A.M. Best’s rating of no less than A:VII, unless otherwise acceptable to the City.

Verification of Coverage
Service Provider shall furnish the City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing all policy endorsements to City before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive the Service Provider’s obligation to provide them. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time.

Subcontractors
Service Provider shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein, and Service Provider shall ensure that City is an additional insured on insurance required from subcontractors.

Special Risks or Circumstances
City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances. 620
webbassociates.com
Proposal to Provide

PLANNING AND ENVIRONMENTAL

SERVICES FOR THE WILDOMAR

OLD TOWN SPECIFIC PLAN
January 30, 2026
951.686.1070 3788 McCray Street
Riverside, CA 92506
Prepared for:

The City of Wildomar 621
Table of
Contents

1. Cover Letter..........................................................................1

2. Proposer Qualifications........................................................2 Firm Overview............................................................................................... 2 Project Experience........................................................................................ 3 Key Personnel Organization.......................................................................... 8 Team Qualifications....................................................................................... 9 Subconsultants........................................................................................... 10

3. Project Understanding and Approach...............................11 Project Approach........................................................................................ 11 Scope of Work ........................................................................................... 13

4. Client References ...............................................................19

5. Agreement Exceptions.......................................................19

6. Tentative Schedule .............................................................20

7. Compensation ....................................................................21 Appendix A: Sample Reports.................................................23 Appendix B: Team Resumes..................................................27 Appendix C: Subconsultants .................................................34 622
January 30, 2026
Robert Flores, Community Development Director
City of Wildomar
23873 Clinton Keith Rd., Suite 201
Wildomar, CA 92595
RE: PROPOSAL TO PROVIDE PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD

TOWN SPECIFIC PLAN
Dear Mr. Flores,
A successful Old Town Specific Plan must create momentum that residents can see, developers can build, and the City can realistically implement. Albert A. Webb Associates (WEBB) in collaboration with Architects Orange (AO) is ready to partner with the City of Wildomar to deliver a Specific Plan and associated environmental documentation that translates community vision into an actionable framework for reinvestment, walkable development patterns, and high-quality placemaking. Our team understands the opportunity in front of Wildomar: shaping a true “Old Town” identity while keeping the plan constructible, affordable, and aligned with the City’s long-term goals.

Three key reasons WEBB is the right team for this effort:

A holistic, multidisciplinary team built for this scope This project requires planning, environmental documentation, community engagement, design thinking, and technical feasibility working together from day one. WEBB brings an integrated team structure with in-house environmental expertise and landscape design, along with trusted specialty partners to support targeted needs while maintaining a single point of accountability.

Small-city expertise with the right-sized process
The City of Wildomar deserves a team that understands how to build strong planning documents while staying efficient and responsive. Our experience supporting small municipalities, as well as our local experience and presence, gives us the perspective to lead a focused process that achieves results without unnecessary complexity.

Pragmatic, constructible plans that are implementable
WEBB’s planning and engineering expertise is grounded in real-world delivery. We develop Specific Plans that move beyond aspirational concepts and instead provide clear standards, infrastructure strategies, and an implementation pathway that helps projects succeed in the field.

WEBB will lead the effort and will manage all subconsultant coordination, quality control, and deliverables to ensure a consistent approach and a cohesive final document package. Our proposed subconsultant partners include:
• Architecture and Land Planning: Architects Orange, 144 N Orange St., Orange, CA 92866 • Historic & Cultural Resources: South Environmental, 2061 N Los Robles Ave., #205, Pasadena, CA 91104 • Community Visioning Support: Communications LAB, 701 E Chapman Ave., Orange, CA 92866 This project will be assigned to WEBB’s Riverside office at 3788 McCray Street, Riverside, CA 92506.

Thank you for the opportunity to support the City of Wildomar with this important planning effort. WEBB is prepared to begin immediately upon contract execution and to maintain an organized, transparent process that supports City Staff, engages the community, and results in a Specific Plan that can be adopted and successfully implemented.

Sincerely,
Sandra Chandler, AICP, Director, Land Development Planning & Entitlement [email protected]
951.248.4291
3788 McCray Street, Riverside, CA 92506 | P:951.686.1070 | F:951.788.1256 | www.webbassociates.com

1. COVER LETTER
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2 CITY OF WILDOMAR

PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Firm Overview
Albert A. Webb Associates (WEBB) has been a trusted
provider of civil engineering and planning services to public sector clients across California since 1945. Our longevity reflects a foundation of financial stability and adaptability through decades of evolving economic landscapes. As a midsized consulting firm with offices in Riverside and Murrieta, WEBB is strategically positioned to serve the diverse needs of our clients effectively.

We offer comprehensive in-house professional services,
bringing decades of experience to public and private sector clients throughout Inland Southern California. Our team specializes in addressing the unique challenges faced by cities, water and special districts, counties, regional agencies, and industry partners. From project development and planning to design, entitlement, funding assistance, permitting, construction management, and inspection, our services span the entire project lifecycle.

WEBB’s enduring legacy, financial strength, and dedicated team of experts make us the preferred partner for public sector entities in California. We are committed to delivering excellence, ensuring the success of every project, and fostering lasting professional partnerships.

Corporate Headquarters
190+ 40+
3788 McCray Street
Riverside, CA 92506
951.686.1070
Associates Licensed
Professionals
Engineering & Planning
Excellence Since 1945
WEBB offers the following services:

Construction Management
& Inspection
Environmental Services
Land Development
Engineering
Land Development Planning
& Entitlement
Land Survey & Mapping
Landscape Architecture
Traffic & Transportation
Water Resources
Learn more by visiting
webbassociates.com/services

2. PROPOSER QUALIFICATIONS
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN

CANYON LAKE TOWNE CENTER SPECIFIC PLAN
City of Canyon Lake
To support long-term revitalization while addressing state housing mandates, the City of Canyon Lake advanced a Specific Plan for the redevelopment of its Towne Center. The effort was driven by the City’s need to accommodate additional housing opportunities without displacing established businesses or compromising the character of this central commercial area. Funded through an SB2 Planning Grant, the project provided a clear path toward meeting Regional Housing Needs Allocation requirements while preserving economic vitality.

Working closely with the City and WHA to create the Specific Plan so that it provided the most flexibility for the City to implement once future developers were identified. WEBB prepared the Mitigated Negative Declaration in compliance with CEQA and supported the environmental clearance necessary to implement the Towne Center Specific Plan. WEBB’s work helped identify and address potential environmental impacts early in the process, allowing the City to move forward with confidence and regulatory certainty. The planning framework was intentionally structured to maximize flexibility for future development, enabling a range of mixed-use and residential options that promote housing diversity while maintaining compatibility with existing uses.

The completed Specific Plan positions the City to adapt to evolving market conditions, encourages reinvestment in the Towne Center, and provides a balanced, implementable strategy that aligns community goals with state housing requirements.

Project Highlights
Reference:

Jim Morrissey
City Planner
31516 Railroad Canyon Road,
Canyon Lake, CA, 92587-9400
[email protected]
951.244.2955
Duration:
2020 - 2022
Project Team:

Stephanie Standerfer
Melissa Perez
Julie Malisos, WHA Architects
Project Experience
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN

PERRIS VALLEY COMMERCE CENTER SPECIFIC PLAN
City of Perris
Transforming a largely agricultural and rural area into a coordinated employment and commerce hub required a clear vision and a strong regulatory foundation. To guide growth in North Perris, the City of Perris initiated the Perris Valley Commerce Center Specific Plan, addressing the need for high-quality industrial, commercial, and office development while maintaining compatibility with existing uses and supporting long-term economic vitality.

WEBB was engaged to prepare the City-initiated Specific Plan and a program-level Environmental Impact Report covering approximately 3,500 acres. The plan established a streamlined entitlement framework designed to encourage timely development, promote sustainable practices through green technologies, and ensure cohesive aesthetics and a distinct identity for the area. WEBB’s EIR was tiered from the City’s General Plan 2030 EIR and structured to serve as a roadmap for future projects with diverse ownership, identifying mitigation measures to simplify subsequent environmental compliance.

Key challenges included addressing land use compatibility with March Air Reserve Base and the March Inland Port, along with complex issues related to air quality, biological and cultural resources, hydrology, noise, transportation, and utilities.

WEBB also prepared a Master Drainage Plan and a Road and Bridge Benefit District, enabling critical infrastructure financing and positioning the City for coordinated, sustainable growth.

Project Highlights
Reference:

Clara Miramontes
City Manager
135 North D Street
Perris, CA, 92570-1906
[email protected]
951.943.5003
Duration:
2006 - 2023
Project Team:

Sandra Chandler, AICP
Stephanie Standerfer
Scott Hildebrandt, PE
Dilesh Sheth PE, TE
Cheryl DeGano
Melissa Perez
Susan Littlefield, HPA
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VERNOLA RANCH SPECIFIC PLAN
Vernola Trust
The Vernola Ranch Specific Plan was conceived to create a walkable, connected neighborhood that expands housing options while integrating seamlessly with surrounding uses and emphasizes open space and recreational opportunities.

Designed for a 210 acre site in Jurupa Valley, the project responds to the City’s need for well planned residential growth in an area framed by established neighborhoods, parks, and emerging commercial development. The plan ensures long term land use compatibility and supports the City’s vision for cohesive, sustainable community development.

To support the City’s Regional Housing Needs Assessment (RHNA) goals, WEBB collaborated closely with City Staff to incorporate the residential units identified in the General Plan. The plan introduces modified roadway sections featuring separated bike lanes and a multi use community trail within the parkway, creating multi-modal connections between residential areas, the proposed and surrounding open space amenities, and nearby future commercial uses. Additional roadway improvements, including roundabouts and enhanced pedestrian infrastructure, serve as traffic calming measures and facilitate safe, walkable neighborhood transitions.

WEBB partnered with the master developer to prepare the Vernola Ranch Specific Plan navigating a complex entitlement process that included a General Plan Amendment to the Land Use Element, a Change of Zone, and a Specific Plan Amendment to remove the project site from the I 15 Corridor Specific Plan and an Environmental Impact Report (EIR). The EIR assessed potential environmental impacts and identified program level mitigation measures, providing the City with a clear, defensible foundation for project approval. The Jurupa Valley City Council approved the project in December 2023.

The Specific Plan establishes a comprehensive framework for a high quality residential community featuring a diverse mix of housing types and densities, including single family homes, townhomes, condominiums, and stacked flats. By accommodating a wide range of housing needs and reserving an optional site for a future school, the plan supports a complete, family oriented community and positions the property for successful phased development.

Project Highlights
Reference:

Rick Bondar
Jurupa Valley, CA
[email protected]
951.318.0600
Duration:
2024 - 2025
Project Team:

Sandra Chandler, AICP
Fayres LaLone, AICP
Sarah Kowalski, PE
Jay Sheng
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THE CIVIC CENTER STORM DRAIN AND OASIS STREET

BEAUTIFICATION PROJECTS
City of Indio
The City of Indio Civic Center Storm Drain Project and Oasis Street Beautification project is an excellent example of how WEBB uses multiple in-house departments to deliver a state-of-the-art downtown beautification.

The storm drain project started as a project to provide a solution to the flooding happening in downtown Indio. WEBB incorporated stormwater capture BMPs, considering the objectives of the Downtown Specific Plan. As the storm drain project developed, the City recognized that we were suggesting improvements above ground that they wanted to build on. The Oasis Street Beautification Project was added as a downtown revitalization component to solve the drainage issues, using a tactical urbanism mindset to deliver visible, community-benefiting improvements alongside essential infrastructure upgrades. WEBB was also given the architectural plans for upcoming projects for downtown Indio, including the new civic center, to guide the design along the streets. The City’s design direction is forward-thinking and will invite space activation.

While our Transportation Department managed the project and provided street improvement plans, our Water Resources Department provided the storm drain design, and our Landscape Architecture Department beautified the streets and the basin at Marshall Park, where the storm drains exited. Rather than a typical trapezoidal basin design, the stormwater basin represented the desert seasonal stream bed. People are encouraged to walk up to its edge, sit in a tree-shaded spot overlooking the basin, or walk through it to discover the native plants and wildlife that flourish there.

Learn more about this work in our
2025 Project Highlight Video.

Project Highlights
Reference:

Tim Wassil, PE, PMP, CCM
Public Works Director
100 Civic Center Mall, Indio,
California 92201
[email protected]
760.391.4018
Duration:
2022 - Present
Project Team:

Dilesh Sheth, PE, TE
Michael Johnson, LLS
Jeffrey Hutchins, PLA
Jessie Corea, PLA
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN 629
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN

PRINCIPAL IN CHARGE
Sandra Chandler, AICP
Director, Land Development
Planning & Entitlement

PROJECT MANAGER
Fayres LaLone, AICP
Senior Land Planner, Land Development
Planning & Entitlement
Stephanie Standerfer
Vice President, Environmental
Services

ENVIRONMENTAL
Jeff Hutchins, PLA
Manager, Landscape Architecture

LANDSCAPE ARCHITECTURE
Architects Orange
Scott Jones
Partner
Glenn Man, LEED ND
Principal

ARCHITECTURE AND

LAND PLANNING
South Environmental
Samantha Murray, MA, RPA
Cultural Resources Director

HISTORIC AND CULTURAL

RESOURCES
Communications LAB

COMMUNITY

OUTREACH
Key Personnel Organization
We have assembled a project team of highly experienced engineering and technical personnel with extensive experience with Specific Plan projects. Our Principal in Charge, Sandra Chandler, AICP, and Project Manager, Fayres LaLone, AICP, have worked together on multiple projects and are committed to providing the hands-on leadership the City needs for this project.

SUBCONSULTANTS

TECHNICAL ADVISORS
Sarah Kowalski, PE
Senior Engineer, Land Development
Planning & Entitlement
Dilesh Sheth, PE, TE
Senior Vice President, Traffic and
Transportation
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN

SANDRA CHANDLER, AICP

DIRECTOR
Sandra Chandler, AICP, serves as the Director of WEBB’s Land Development Planning and Entitlement Department,
leading a team of planners, entitlement specialists, civil engineers, and project coordinators driven to deliver projects from inception through construction. With over 36 years of experience, she provides strategic oversight for delivering complex planning and entitlements projects throughout Southern California and beyond. Sandra is recognized for her ability to coordinate multidisciplinary teams and achieve cohesive, high-quality outcomes across public and private sectors, including commercial, industrial, manufacturing, energy and master planning projects.

FAYRES LALONE, AICP

SENIOR LAND PLANNER
Fayres LaLone, AICP, is a Senior Land Planner with WEBB’s Land Development Planning and Entitlement Department.

She applies strategic reasoning and analytical skills to the preparation of a wide range of planning and entitlement projects, including General Plan Amendments, Specific
Plans, Specific Plan Amendments, and related implementing entitlements. Fayres has extensive project management working closely with client, architects, engineers, environmental consultants to guide project through planning and entitlement process and successfully deliver projects on behalf of her clients.

STEPHANIE STANDERFER

VICE PRESIDENT
Stephanie Standerfer is the Vice President and Director of WEBB’s Environmental Services Department. She has over
25 years of experience as an environmental professional, specializing in California Environmental Quality Act (CEQA) compliance for public and private clients. Her expertise reflects the dynamic and interdisciplinary nature of CEQA, and she serves as the Principal in Charge of the department, overseeing workload management, project progress, and staff development.

JEFFREY HUTCHINS, PLA

MANAGER
Jeff Hutchins, PLA, is the Manager of WEBB’s Landscape
Architecture Department with over 35 years of experience designing resilient, community-focused open spaces across Southern California. A licensed Landscape Architect, he brings a balanced approach that blends creative vision with technical precision to deliver sustainable, maintainable, and impactful projects.

Team Qualifications

SARAH KOWALSKI, PE

SENIOR ENGINEER
Sarah Kowalski, PE, is a Senior Engineer with WEBB’s Land Development Planning and Entitlement Department, where
she leads the Engineering team in master planning and
preliminary engineering for entitlement and due diligence projects. She has extensive project management experience, working closely with architects, engineers, environmental consultants, developers, and public agencies to guide projects from initial planning through construction. In her leadership role, Sarah also oversees the supervision, training, and workload management of engineers, designers, interns, and drafters. *Full resumes are included in Appendix B.

DILESH SHETH, PE, TE

SENIOR VICE PRESIDENT
Dilesh Sheth, PE, TE, is the Senior Vice President and
Director of WEBB’s Traffic and Transportation Department, where he oversees a diverse portfolio of multimodal
transportation, mobility, and infrastructure projects. With more than 31 years of professional experience, Dilesh
provides strategic direction and technical oversight for the planning, design, and delivery of complex transportation systems that enhance safety, accessibility, and quality of life throughout Southern California. His leadership reflects a deep commitment to creating context-sensitive, community-oriented infrastructure that integrates engineering excellence with long-term sustainability.
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Subconsultants
Architects Orange
Architecture and Land Planning
144 N Orange Street, Orange CA 92866
Established in Southern California, Architects Orange (AO) is a multidisciplinary firm comprising a team of over 350 professionals. Together, we craft awardwinning communities, resorts, hospitality, multifamily, mixed-use, shopping, restaurant, commercial and entertainment destinations around the world. AO has a reputation built on fifty years of creative design and planning, technical expertise, and ardent client collaboration. We strive for excellence and are committed to the relationships and communities we build.

South Environmental
Historic and Cultural Resources
2061 N Los Robles Ave., #205 Pasadena, CA 91104
South Environmental (SE) is a certified Woman-Owned Business Enterprise (WBE), Disadvantaged Business Enterprise (DBE), and Small Business Enterprise (SBE). SE uses the latest technologies and best science available to further the conservation and preservation of natural and cultural resources in Southern California while helping their clients obtain their project goals and objectives.

SE assists with the planning and implementation of projects dedicated to the preservation and conservation of California’s natural areas, rare species, and historic resources.

Communications LAB
Community Outreach
701 E Chapman Avenue, Orange, CA 92866
Communications LAB (Comm LAB) is a community outreach and engagement firm with experience in planning and downtown redevelopment. We bring residents, business owners, developers, and public agencies together to build shared vision and practical solutions for vibrant, inclusive places. Through strategic facilitation, public engagement, and data-informed planning, we help communities shape revitalization efforts that reflect local character while supporting economic growth.

From visioning workshops and stakeholder outreach to implementation support, our work ensures community planning efforts are collaborative, transparent, and rooted in local priorities.
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Project Approach
When assembling a project team to plan for this “Old
Town” district, it is important that the team have realworld experience and a proven track record. This team offers extensive expertise in planning, design and
community building, supported by a history of successful built project.

WEBB has over 80 years of experience building
communities and transforming the landscape from its
agricultural origins to thriving, modern environments
all over Southern California. Architects Orange (AO),
an award-winning planning and design firm, brings
nationally recognized expertise in placemaking, creating vibrant communities that celebrate cultural heritage,
reinforce identity, preserve history, and honor local
traditions. Communications Lab (Comm LAB) will lead
the community engagement and visioning process,
working closely with agencies and stakeholders to ensure the community’s voice shapes the future development
of the 295± acre Wildomar Old Town Specific Plan
(WOTSP) (Figure 1), located in what has been the heart
of Wildomar since the late 1880’s. This team is committed to embracing the history of Wildomar when planning for
future generations. South Environmental (SE) will provide insight into historical and cultural resources ensuring these resources are appropriately reflected in both the design and planning of “old town”. Rounding out the
project team is the City of Wildomar Planning staff. With extensive institutional knowledge and direct connection to the community, Planning staff offers invaluable
perspective on local priorities, needs, and concerns,
grounding the project in authentic, community based
direction.

Figure 1 - Aerial Wildomar Old Town Specific Plan Boundary The purpose of a Specific Plan is not only to “establish the vision, goals, policies and associated regulatory land use, development and infrastructure framework for an
area”, but also to understand the needs of the community and businesses that will live, work, and thrive in the area for generations to come. For the WOTSP, community
outreach serves as the foundation of the planning effort, ensuring the vision is shaped by those who call Wildomar home and reflecting a future that is both authentic and community driven.

As we embark on community outreach, it will be important to develop a clear understanding of current conditions.

Our team will review previous visioning efforts conducted in 2013 for “Old Town” (Figure 2), as well as examine the “Historic and Downtown District” Overlay adopted on
September 10, 2025, under Section 17.25.030, 17.25.040, and 17.59.040 which currently provides guiding principles for interim development until such time as this Specific Plan is adopted. We will collect data to establish existing roadways, parks, trails, and infrastructure conditions
along with identification of key features that can be
reviewed at our project kick-off meeting and will serve as the foundation of initial outreach efforts.

Figure 2 - Old Town Overlay Zone

3. PROJECT UNDERSTANDING AND APPROACH
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Meetings will be held with staff, Planning Commission and City Council members, stakeholders, and the community.

The information gathered during this process will inform the preparation of a land use alternatives study. The 2013 visioning identified several core elements, that will help steer our initial direction:
• healthy, walkable town center with gathering
places
• economic opportunities to grow fiscal base and
serve the needs of its residents
• community focal point
Challenges
This area has some unique challenges that may need
some creative solutions.
• FAULTS: The majority of the WOTSP project area
lies within the Alquist-Priolo fault zone (Figure 3).

Implementing projects within the fault zone will
require expensive Fault Studies to be conducted
for any habitable structure within the fault zone
or siting building at least 50’ from the fault zones,
and will constrain full development potential
within and along the fault zone. We have included
Southern California Geotechnical (SoCal), as an
advisor to inform the team on limitations within the
fault zone and aid in understanding faults setback
requirements and types of uses and/or structures
allowed within the fault zone.

Figure 3 - Faults Zones within Wildomar Old Town Specific Plan • PALOMAR ROAD. is the major north-south
corridor traversing the entire length of the
WOTSP. The corridor has existing Southern
California Edison (SCE) power poles (33kv lines
as well as transmission lines) that are located
both on the east side of Palomar Rd. south of
Wildomar Trail and on the west side of Palomar
Rd. north of Wildomar Trail. While the City can
require the undergrounding of 33kv lines and
under, transmission power poles are typically not
undergrounded. Palomar Rd. within the WOTSP
is identified as a Major Arterial roadway within
the City’s General Plan Mobility Element (Figure
4). Palomar Rd. is planned as a 4-lane road with
raised or striped median, sidewalk, parkway, bike
lane, and multi-use trail, as well as identified for
truck use. This planned 118’ roadway with 72’
curb-to-curb travel lanes and major transmission
line through the heart of “old town” does not lend
itself to the goal outlined in the 2013 visioning
effort which planned for a healthy, walkable town
center with gathering places.

Figure 4 - General Plan Cross Section for Palomar Rd.

In accordance with the City’s RFP, we are proposing
consistency with the WOTSP and planning to incorporate
into the land planning effort the City’s recently adopted 2040 General Plan and Complete Streets policies. In the event, the City wishes to explore alternative roadway
and streetscape concepts for Palomar Rd. that may
better balance multimodal mobility, placemaking, and
community character by potentially reducing travel lane configurations, potential realignment of Palomar Road,
identification of an alternate route to serve as a Major Arterial, a separate contract amendment can be issued
and should be done in the early stages in order that the alternative roadway concept(s) can be presented as part of the outreach effort and incorporated into early land planning.

Communication Plan
With the approval and guidance of City Staff, Comm LAB
will meet with all five council members to gather input and feedback on their vision of the WOTSP. In addition
to gathering an understanding of their vision, Comm
LAB also will collaborate with the Council to ensure they 634
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN understand and have the opportunity to participate in
stakeholder community meetings, boothing at community
events and online survey participation.

Comm LAB will facilitate and invite key community
stakeholders to a visioning stakeholder public meeting.

The goal of the meeting is to determine how best to
implement council policies in the development of the
WOTSP while understanding and taking into consideration the positions of local community stakeholders.

We will seek feedback on how these areas might be
developed. After receiving input, we will develop three (3) alternative site plans and obtain feedback from staff, community, as well as from Planning Commission/City
Council in a joint workshop.

Specific Plan Creation
Ultimately, we will present the preferred alternative at Planning Commission and City Council meetings to
confirm concurrence of the concept site plan prior to
commencing preparation of the Specific Plan document.

Based on the selected Land Plan Alternative, WEBB
shall prepare a Draft Specific Plan in compliance with
state law. The development of the WOTSP will follow
a structured approach designed to create a clear,
implementable regulatory document that reflects
community values, Planning Commission and City Council
direction, and statutory requirements. The Specific Plan scope synthesizes all analysis, outreach, and planning
completed in prior tasks into a cohesive Specific Plan
prepared in four versions as required by the RFP:
• The Administrative Draft WOTSP will be the City’s
first full review version. It includes any technical
findings, policy direction, and community input into
a complete and consistent plan.
• The Public Review Draft provides a polished
document that incorporates City Staff’s first-round
comments.
• The Public Hearing version addresses comments
obtained from the public, stakeholders and
agencies. This document is for Planning
Commission and City Council consideration.
• The Final Specific Plan reflects any final directives provided during the hearing process and will be
prepared for formal adoption by the City Council
Our approach centers on clarity, usability, and consistency with the City’s General Plan. The WOTSP will be written as both a policy document and a regulatory instrument
that is user-friendly to residents, applicants, staff,
and decision-makers. Each draft will further refine the WOTSP through an iterative review process with City
Staff, informed by public input. The WOTSP will be
prepared using accessible language, logical structure,
communicative visual imagery, incorporation of the City’s Old Town Visioning Process and Historic and Downtown
District (HDD) Overlay concepts to ensure smooth
implementation.

The key to our approach will be to ensure the WOTSP
does not increase the intensity of development envisioned by the City’s newly adopted General Plan. This will be
important to streamline the CEQA review for the WOTSP.

We outline this approach more fully under CEQA scope.

The result will be adoption of a Specific Plan along with a Change of Zone to Specific Plan (SP) that will promote the community’s vision for the area and streamline thoughtful growth along this corridor.

Scope of Work
TASK 1: EXISTING CONDITION EXHIBITS
In preparation for the project kick-off meeting, begin data collection and coordination with City to obtain GIS data and layers for the project area as well as a list of any known entitlement projects in the pipeline. Compile and review existing documents - existing conditions, utility research, environmental studies, prior vision documents and City’s “Historic and Downtown District” Overlay, and other pertinent studies available to establish potential opportunities and anticipated constraints that may
influence the Project. This would include SoCal’s review of five (5) prior fault studies within the WOTSP area.

Relevant existing condition exhibits will be created such as land uses, aerial imagery, historic and natural features, points of interest, existing & general planned circulation, trails, parks/open space, existing infrastructure, and
existing businesses and ownership, as well as lands
owned and/or control by the City of Wildomar.
Deliverables:
; Existing Condition Exhibits
Notes:
• City will provide GIS data and layers within the SP
boundary.

TASK 2: PROJECT KICK OFF MEETING
Review available documents and prepare project kickoff agenda including questions and/or requests from the consultant team members to City Staff. The agenda,
along with Existing Condition Exhibits, will be provided to staff ahead of the meeting to allow ample time for
preparation, as well as to invite appropriate staff members to the kick-off meeting.
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN The project kick-off meeting will be held in-person at the City’s office with a virtual option. The meeting objectives will include confirmation and review of project goals,
scope of work and responsibilities, project schedule,
target milestones, opportunities, existing conditions
and constraints, community engagement strategy, and
stakeholder identification.

A project drive-by accompanied by City Staff (if available) will be conducted following the kick-off meeting. The
goal will be to visit and photograph key features, notable conditions, and known opportunities and constraints.
Deliverables:
; Project kick-off agenda
; Photographs of notable project area features
; Project kick-off meeting summary (PDF format)
TASK 3: COMMUNITY OUTREACH & VISIONING
The outreach workplan will begin with City Council
engagement. With the approval and guidance of City
Staff, Comm LAB will meet with all five council members to gather input and feedback on their vision of the
Wildomar Old Town Specific Plan. In addition to gathering an understanding of their vision, they will collaborate with the Council to promote their participation in stakeholder community meetings, boothing at community events and
online survey participation.

Comm LAB will facilitate and invite key community
stakeholders to a visioning stakeholder public meeting.

The goal of the meeting is to determine how best to
implement council policies in the development of the
Wildomar Old Town Specific Plan while understanding and taking into consideration the positions of local community stakeholders.

An online public opinion research survey will be
conducted in English and Spanish utilizing Survey Monkey or a similar platform to encourage all Wildomar residents to weigh in with their opinions, suggestions and ideas.

Comm LAB will collaborate with project team and City
Staff on the questions, distribute the survey through city communications channels, and collect and tabulate the
results for analysis.

Comm LAB will identify a community event (Community
Meeting #1), such as National Night Out, and staff a booth where they can gather public input about the Wildomar
Old Town Specific Plan. Community input will be captured through an online survey at the event and results reported to staff and project team. The consultant team will
develop fact sheets, frequently asked questions and
posterboards to help the community visualize the ideas
and concepts of the Wildomar Old Town Specific Plan.
Deliverables:
; Summary of Key Takeaways from City Council
Meeting(s)
; Summary of Key Takeaways Visioning Stakeholder
Meeting
; Public Opinion Survey Results
; Summary of Key Takeaways from Community
Meeting #1
; Fact Sheet & Posterboards
TASK 4: LAND PLAN DEVELOPMENT
The primary approach of the WOTSP is to enhance and
preserve the historic downtown core while thoughtfully
introducing new uses that serve both residents and
visitors. A range of building types—including retail, office, residential, and mixed-use—will be strategically integrated within the core to strengthen social connections and
create a cohesive urban form. This approach will foster economic synergy among uses and surrounding areas,
while cultivating a strong sense of place that honors the past, respects the present, and embraces the future.

SoCal will provide input as we consider land uses and
guidelines for development within the fault zone.

Three (3) Land Use Alternatives will be generated and
presented to staff prior to presentation at Community
Meeting #2. The consultant shall utilize fun and interactive techniques to understand participants’ preferences. The community feedback will be compiled and presented to
Planning Commission and City Council members in a joint workshop along with the three (3) Land Use Alternatives to obtain their feedback and direction on refinement and selection of the preferred alternative. This may result in a clear preference for one alternative or in a hybrid concept which combines components of each.

Based upon input received, the consultant shall develop a preferred land use plan, along with circulation plan, trails, and open space. This will be incorporated into
an illustrative plan and a colored concept site to be
presented to the Planning Commission and the City
Council in the selection of the Preferred Land Use
Alternative to serve as the basis for the Draft Specific Plan.
Deliverables:
; Three (3) Alternative Land Use Plan
; Presentation Materials for Community Meeting,
Planning Commission & City Council Workshop(s)
; Preferred Land Use Plan
; Illustrative Plan
; Colored Concept Site Plan
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN TASK 5: WILDOMAR OLD TOWN SPECIFIC
PLAN
Utilizing City selected Preferred Alternative Land Use
Plan, the team will prepare a Specific Plan in accordance with California Government Codes Sections 65450-65457.

The Specific Plan will textually and graphically depict the distribution, location, extent, and intensity of land uses; public facilities, standards, and criteria by which development will proceed, its relationship to the general plan; and provide a program of implementation measures
necessary to carry out development of the Specific Plan.

The Specific Plan shall serve as the comprehensive land use and implementation plan for guiding development
within the proposed area. The Specific Plan document will include the following elements:
• Introduction & Regulatory Framework – This
section will include a project overview providing a
description and history of the project, purpose of
the Specific Plan and its relationship to the general
plan and HDD Overlay, specific plan authority;
purpose and authority of the related environmental
document and outlines the planning framework
including the existing setting and required
entitlements.
• Vision and Goals – This chapter will articulate the
community‑driven vision, goals, and objectives
for a lively, heritage‑rich plan that celebrates its
historic character while fostering a welcoming,
human-scaled, walkable, and locally focused
mixed‑use environment.
• Community Plan – The Community Plan will
describe and identify land use types, acreage
and density/FAR, use tables, and development
standards including height, FAR, and setbacks.

It will also provide transitions or interfaces that
should be implemented between different uses.
• Mobility Plan – This section will include circulation and mobility identifying existing networks and
demonstrating how vehicular and non-vehicular
access, movement, and future improvements.

Consistent with the City’s recently adopted 2040
General Plan and Complete Streets policies, we
will incorporate Complete Streets elements such
as enhanced pedestrian crossings, buffered or
protected bicycle facilities, wider sidewalks,
landscaped parkways, street trees, lighting,
on-street parking where feasible, traffic calming
features, and streetscape treatments to visually
soften the presence of overhead transmission
lines. This includes proposed trails and overall
connectivity to gathering spaces, and key elements
within the WOTSP.
• Infrastructure and Public Facilities – This
section will include public facilities identifying
dry utilities providers for the Project site, water
quality treatment options, and how the Project will
be served by water, sewer, and storm facilities.

It will also include a mass grading concept and
anticipated phasing.
• Urban Design & Architectural Guidelines – This
section will examine the vernacular and historic
architectural elements within the specific plan area.

Our goal is to reinforce and enhance Wildomar’s
historic core through appropriate building
massing, architectural character, active facades,
porches and storefronts, and cohesive signage
and wayfinding. Combined with a focus on urban
design feature - such as street activation and
pedestrian oriented design. These elements will
support a vibrant and revitalized historic Wildomar
core.
• Landscape Design Guidelines – Prepare and
incorporate landscape design guidelines which will
include open space areas, community gathering
spaces, plant palette, streetscape concepts, and
lighting.
• Historic and Cultural Resources – This section
will document the area’s historic and cultural
assets—its longstanding buildings, character,
community landmarks, and the traditions that
have shaped Old Town over time. It will include
guidelines to preserve and enhance these
resources, ensuring that new development is
sensitive to the historic fabric while supporting
continued revitalization.
• Administration & Implementation Plans - Identify
maintenance program, funding mechanisms, and
administrative procedures and amendments to
streamline entitlements via clear standards and
regulations.
Deliverables:
; Administrative Draft Specific Plan
; Public Review Draft Specific Plan
; Public Hearing Draft Specific Plan
; Adopted Specific Plan in Word and PDF format
NOTES:
• We are assuming City Staff will handle all
arrangements for Planning Commission and City
Council workshops and meetings.
• Any comments received requiring major
revisions to the Specific Plan document after
commencement of the Administrative Draft as
begun will need to be discussed with the City and
could result in the need for budget augmentation.
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN TASK 6: HISTORICAL & TRIBAL

CONSULTATION
Historical Resources Survey Report
The 2013 vision study session identified Old Town as
the “historic heart of the community” and the “historic center”, pointing to its numerous historic and cultural assets. However, no reconnaissance-level survey of
historical resources was completed as part of the vision study. RFP Addendum No. 1 Question 16 clarifies that
a reconnaissance-level built environment survey of the
WOTSP should be included in the proposal unless it was
completed as part of the 2013 visioning exercise. It does not appear that a reconnaissance-level survey has ever
been undertaken to identify potential historical resources within the WOTSP. Likewise, no cultural resource surveys were undertaken as part of the 2023 General Plan Update cultural resources study (ECORP 2023). Given the focus
placed on the importance of historical resources in the vision study, and the need to make planning decisions
centering on a historic core, identification of historical resources within the WOTSP will be conducted.
• CHRIS Records Search – South Environmental
(SE) will request a California Historical Resources
Information Systems (CHRIS) records search of
the WOTSP from the South Coastal Information
Center (SCIC), which houses cultural records
for Riverside County. The purpose of a records
search is to identify any previously recorded
cultural resources; review historical maps of the
city; review the Archaeological Determinations of
Eligibility and Built Environment Resource Directory
lists; and gather information on ethnographies. In
addition, SE will review the lists for the National
Register of Historic Places (NRHP), the California
Register of Historical Resources (CRHR), and the
lists of California State Historical Landmarks, and
California Points of Historical Interest.
• Background Research – In preparation of the
reconnaissance-level survey, the project team
will conduct background research not limited to
archival research on the history of the WOTSP,
published books and pamphlets, historic maps
and photographs, previously prepared surveys and
studies, all relevant City documents, and online
research. City development research, including
subdivision and annexation maps, Sanborn Fire
Insurance Maps, Assessor records, etc. shall also
be reviewed, as needed, to verify important dates
in the WOTSP area.
• Reconnaissance-level Survey – Qualified
architectural historians will complete a
reconnaissance-level survey of all built environment
resources more than 45 years old within the
WOTSP. We assume no more than 200 properties
within the WOTSP will require reconnaissance-level
survey. Properties will be surveyed from the public
right-of-way only. Surveyed properties will receive
a preliminary recommendation of eligibility based
upon observations and data collected. The project
team will base the recommendations on the NRHP,
CRHR, and local designation criteria and integrity
requirements. Any potentially eligible properties or
historic districts identified during the survey will be flagged for future intensive-level survey and formal
recordation and evaluation.
• Historical Resources Survey Report – Upon
completion of the background research and
reconnaissance-level survey, the project team
will prepare a historical resources survey report
including the following components: project
objectives, regulatory framework, survey area
information, records search results, research
design, methodology, sources, and maps. The
report will also include a Survey Matrix (Microsoft
Excel database presenting the results of the
reconnaissance-level survey in tabular form) and
recommendations/mitigation measures for future
intensive-level survey of individual properties and
potential historic districts.
Deliverables:
; Historical Resources Survey Report
NOTES:
• Request City share the 2023 General Plan Update
cultural resources study (ECORP 2023) for use by
SE.
• We have assumed that the direct cost associated
with the records search will not exceed $3000. If
the full CHRIS records search completed as part of
the 2023 General Plan Update cultural resources
study (ECORP 2023) can be shared with SE and it
covers the entirety of the WOTSP, this direct cost
will no longer be needed.
• The reconnaissance-level survey will be restricted
to the public right-of-way and will not encroach on
private property.
• No resource evaluations are required as part of this
scope of work, only preliminary recommendations
of eligibility will be provided in a Survey Matrix that can be used for planning purposes.
• Photographs of individual properties is not
included in this scope of work.
• No property specific research will be conducted as
part of this scope work.
* We have assumed that construction dates for all
properties within the survey area can be readily obtained at no cost from the City or County Assessor, and no
research i.e. pulling building permits will be required. 638
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN

TRIBAL CONSULTATION
South Environmental will assist the City with its
government-to-government Assembly Bill 52 (AB 52) and
Senate Bill 18 (SB 18) obligations as follows: provide City Staff with a detailed overview of the AB 52 and SB 18
process and the required steps; request a Sacred Lands
File Search and AB 52/SB 18 Tribal Consultation List
from the Native American Heritage Commission; prepare
notification letters and consultation letters (as appropriate) to tribes requesting consultation on the project using City letterhead; assist the City with subsequent responses
from tribes and consultation meetings that occur (we
assume no more than three (3) one-hour virtual meetings with the City and tribes); and maintaining a detailed record of all consultation efforts in coordination with City Staff. Deliverables:
; Notice of Consultation Letter
; Consultation Log
; Sacred Lands File Search
NOTES
• We assume no new archaeological resources study
is necessary beyond completion/review of the
CHRIS records search results, and that the cultural
resources study completed as part of the General
Plan Update (ECORP 2023) is adequate.

TASK 7: CHANGE OF ZONE
A change of zone will be processed concurrently to zone the WOTSP area as SP.
Deliverables:
; Existing and Proposed Zoning Exhibits
NOTES
• City will provide GIS zoning layer.

TASK 8: CEQA ANALYSIS
Based on the assumption that the proposed WOTSP will
not alter the intensity of the existing General Plan (GP) land use designations, we anticipate that the appropriate CEQA pathway for the WOTSP is an Addendum to the
General Plan EIR. This approach is expected to be the
most efficient for the following reasons:
• The City’s General Plan EIR is current and includes
up to date technical analyses that can be applied
to this effort.
• The WOTSP can be crafted to align with the goals
and intent of the City’s recently adopted General
Plan.
• The General Plan EIR already contains a
comprehensive set of mitigation measures tied to
General Plan policies. Relying on these measures
to implement the Specific Plan will streamline
CEQA processing. Introducing new or significantly
different measures—if the Specific Plan diverges
from the General Plan—could unnecessarily
prolong the CEQA process.

Given these factors, WEBB proposes preparing an EIR
Addendum for the WOTSP. The scope of work would
include:
• Reviewing the General Plan EIR, technical studies,
visioning documents, and the MMRP.
• Developing a detailed Project Description based on
the Specific Plan.
• Preparing a modified Initial Study checklist that
summarizes applicable General Plan EIR findings
and compares them with the WOTSP land uses in
accordance with CEQA Guidelines Section 15164.
• Incorporating relevant mitigation measures from
the General Plan EIR and explaining how the
Specific Plan will comply with or satisfy those
measures such that CEQA Guidelines Section
15162 findings support the decision to prepare an
Addendum.
• Identifying any updates or additional mitigation
measures needed to address Specific Plan policies
or land uses, ensuring clarity and enhancing
impact reduction where appropriate, consistent
with Section 15164.
• Prepare Notice of Determination for City to sign
after adoption of the WOTSP.
• File NOD with County Clerk and State
Clearinghouse on City’s behalf.
Deliverables:
; Administrative Review Draft Addendum
; Final Addendum
; Notice of Determination
NOTES
• Using all the technical analyses and studies from
the General Plan EIR will be sufficient to cover the
WOTSP.
• No changes in the historical significance of any
of the buildings or structures in WOTSP would
require newly updated Built Environment studies to
complete the WOTSP EIR Addendum.
• The WOTSP will be conceptually approved by the
City prior to the start of the CEQA process.
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN • CEQA Section 15162 findings can be supported
by the WOTSP; if not and a Supplemental or
Subsequent EIR is needed, scope and budget
needs will be evaluated and requested accordingly.
• No CEQA outreach meetings included.
• Two Screenchecks are included; if additional
rounds of review or legal counsel review is needed,
additional costs will be required.

TASK 9: PUBLIC HEARINGS
The consultant will prepare a PowerPoint presentation for the adoption of the Draft Wildomar Town Center Specific Plan and environmental analysis. WEBB will work with
City to produce resolutions and ordinances, and present the Draft Specific Plan, and any necessary environmental analysis, at public hearings before the Planning
Commission and City Council. The consultant shall make
final revisions to the Specific Plan based on changes
adopted by the City Council.
Deliverables:
; Presentation Materials for Planning Commission and
City Council Public Hearing
; Adopted Specific Plan, electronic copy in Word and
PDF format (graphics/maps shall be prepared in a
graphics file in a format that is editable by the City).

NOTES
• We assume the City will handle scheduling of all
hearings, preparation of all staff reports, ordinance
and resolutions.
• We have assumed one Planning Commission and
one City Council hearing.

TASK 10: MEETINGS AND PROJECT

MANAGEMENT
Recurring Meetings with City Staff
WEBB will schedule and attend monthly meetings with
the City Staff throughout the project. We have assumed
2 persons for 1 hour for a duration of 18 months. WEBB
will schedule, chair, and prepare agendas and meeting
minutes utilizing (electronic generated). Meeting minutes will be distributed to all attendees, invited participants, and the City’s Project Manager within five (5) working
days following each meeting. Minutes will include a list of attendees, a summary of the discussion items, decisions made, action items and responsibilities.
Deliverables:
; Monthly project meeting minutes (electronic
generated)
Project Schedule
WEBB will prepare a detailed Microsoft Project Schedule.

The schedule will be provided to the City in both digital and hard copy formats and will be updated upon
completion of milestones to track progress.

The project schedule will identify all tasks and subtasks in sufficient detail, including community outreach, plan preparation, environmental, review times, and public
hearings. The Schedule will illustrate the critical paths, predecessors, and duration of each task.
Deliverables:
; Microsoft Project Schedule
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN

5. AGREEMENT EXCEPTIONS
Albert A. Webb Associates takes no exceptions to the City of Wildomar Agreement for Services included as Attachment A and complies with all insurance requirements outlined in Exhibit C.

AGENCY CONTACT
City of Canyon Lake
31516 Railroad Canyon Road, Canyon Lake, CA, 92587-9400 Jim Morrissey, City Planner
951.244.2955, [email protected]
City of Jurupa Valley
8930 Limonite Avenue, Jurupa Valley, CA, 92509
Robert Gonzalez, Senior Planner
951.332.6464 ext. 149, [email protected]
City of Perris
135 North D Street, Perris, CA 92570
Clara Miramontes, City Manager
951.943.5003, [email protected]
City of San Jacinto
595 S San Jacinto Avenue, San Jacinto CA 92583
Kevin White, Planning Manager
951.487.7330, [email protected]

4. CLIENT REFERENCES
The City will benefit from WEBB’s team’s approach to client service. Our reputation for superior quality work, integrity, and long-standing client relationships is a direct result of our industry proven capabilities and experience.

We encourage the City to speak with your staff who have worked with our firm and call our references to truly understand the commitment we make to each of our clients and their projects. 641
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN

6. TENTATIVE SCHEDULE
ID Task Name Duration
1 Award Contract 0 days
2 Contract Authorization 0 days
3 4 Task 1 EXISTING CONDITION EXHIBITS 20 days
5 City Provide GIS Layers & Data 0 days
6 Data Collection and Review 2 wks
7 Fault Study Review 3 wks
8 Existing Condition Exhibits 2 wks
9 10 Task 2 Project Kick Off Meeting 8 days
11 Prepare Agenda 1 day
12 Kick Off Meeting & Site Visit 0 days
13 Kick-Off Meeting Summary 0 days
14 15 Task 3 Community Outreach 55 days
16 Meetings with Council & Summary 4 wks
17 Visioning Stakeholder Public Meeting & Summary 2 wks 18 Online Public Opinion Research Survey & Results 5 wks 19 Prepare Fact Sheets and Meeting Materials 3 wks
20 Community Meeting #1 & Summary 2 wks
21 22 Task 4 Land Plan Development 88 days
23 Preparation of 3 Land Plan Alternatives 3 wks
24 Staff Review & comment 3 wks
25 Updates 3 Land Plan Alternatives 2 wks
26 Community Meeting #2 0 days
27 Presentation to Joint Planning Commission & City Council Workshop0 days 28 Selection & Refinement of a Preferred Alternative 2 wks 29 Prepare Illustrative Plan & Colored Concept Site Plan 2 wks 30 Preferred Alternative Presentation to Planning Commission 0 days 31 Preferred Alternative Presentation to City Council (Final Land Plan)0 days 32 33 Task 5 Wildomar Old Town Specific Plan 193 days
34 Administrative Draft Specific Plan 8 wks
35 City Review & Comment 4 wks
36 Public Review Draft Specific Plan 6 wks
37 Public Review 45 edays
38 Public Hearing Draft Specific Plan 6 wks
39 Final Specific Plan 3 wks
40 41 Task 5 Historical & Tribal Consultation 178 days
42 Historical Resources Survey Report 3 mons
43 Tribal Consultation 90 days
44 45 CEQA 90 days
46 Prepare Project Description 2 wks
47 Prepare First SC Addendum 6 wks
48 City Review & Comment 3 wks
49 Prepare 2 SC Addendum 3 wks
50 City Review & Comment 2 wks
51 Final Addendum 2 wks
52 53 Public Hearings 69 days
54 Prepare Staff Report 4 wks
55 Planning Commission 0 days
56 City Council 0 days
57 City to File Notice of Determination 5 days
Agency
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AO/WEBB

AO/WEBB
AO

AO/WEBB
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN

7. COMPENSATION
Item Description
Sandra G. Chandler, Principal II Fayres E. Hall, Senior II Shi Jie Sheng, Assistant V Sarah K. Kowalski, Principal II Jeffrey P. Hutchins, Senior II Nicole C. Volpe, Assistant V Jessie Corea, Assistant IV Stephanie N. Standerfer, Principal II Jacqueline N. Gamboa, Assistant III Julia Archibeque, Assistant III Kristopher A. Danielson, Principal I Sara Sadeghi, Associate III Dilesh R. Sheth, Principal II Joseph C. Caldwell, Principal II Total Hours Subtotal - LaborSub-consultant budgetExpenses
Total/task1
Billout Rate $ 302 $ 259 $ 302 189 $ 259 $ 189 $ 170 $ $ 302 $ 157 $ 287 157 $ 233 $ 302 $ 302 $ Task 1 Existing Conditions Exhibits (WEBB/SoCAL) 14 40 8 10 2 4 4 2 1 85 $ 18,778 $ 3,250 - $ $ 22,030

1.1 Utility Research 8 8 $ 1,512 $ - $ 1,510

1.2 Review of available documents/GIS 6 2 8 2 18 $ 4,048 $ - $ 4,050

1.3 Existing Conditions 6 30 8 2 4 4 2 1 57 $ 12,700 $ - $ 12,700

1.4 Fault research by SoCal Geo (15hrs) 2 2 $ 518 $ 2,850 - $ $ 3,370

1.5 Est. expense for agency fees for research $ - $ - $ 400 $ 400 Task 2 Project Kick Off Meeting (WEBB, AO) 5 5 5 1 1 Check $ 6,782 $ 4,536 $ 208 $ 11,530

2.1 Scheduling & Prep kick off inc. agenda 72 9 $ 2,191 $ - $ 2,190

2.2 Kick Off with City Staff inc travel time 3 3 3 1 1 11 $ 2,951 $ 2,268 $ 5,220

2.3 Site Visit 2 2 2 6 $ 1,640 $ 2,268 $ 3,910

2.4 Mileage WEBB (72m rt (1w/SITE visit) $ - $ - $ 65 $ 65

2.5 Mileage AO $ - $ - $ 143 $ 145
Task 3 Community Outreach & Visioning (CL/WEBB/AO) 9 18 6 33 $ 25,893 8,514 $ $ 747 $ 35,160

3.1 City Council Outreach 5 5 10 $ 2,805 $ 6,300 $ 9,105

3.2 Public Meeting 4 4 8 $ 2,244 $ 4,725 $ 6,970

3.3 On-Line Survey 2 2 $ 4,725 518 $ $ 5,245

3.4 Community Event (1) CL 4 4 $ 1,036 $ 3,150 $ 4,185
Community Event (1) AO $ 2,268 - $ $ 2,270

3.5 Graphic Des/Collateral Material ComMtg #1 36 9 $ 1,911 $ 4,725 $ 300 $ 6,935

3.6 Mileage WEBB (72m rt x4) $ - $ - $ 233 $ 235

3.7 Mileage AO $ - $ - $ 214 $ 215
Task 4 Land Plan Development (WEBB/AO) 15 30 6 4 8 10 73 $ 17,682 $ 41,968 $ 3,090 $ 62,735

4.1 Land Use Plan Alternatives (3) 6 6 $ 15,461 1,554 $ $ 17,015

4.2 Community Outreach (2) Webb 3 6 6 15 $ 3,594 $ 7,602 $ 11,195

4.3 Planning Commission & City Council Joint Wkshp 4 4 8 $ 2,244 $ 3,402 $ 5,645

4.4 Preferred Alternative/ Illustrative Plan/Concept Site 2 6 4 8 10 30 $ 11,183 6,406 $ $ 17,590

4.5 Planning Commission-Preferred Alt 3 4 7 $ 1,942 $ 2,160 $ 4,100

4.6 City Council-Preferred Alt 3 4 7 $ 1,942 $ 2,160 $ 4,100

4.7 Presentation Boards Expense $ - $ 2,000 - $ $ 2,000

4.8 Mileage WEBB (72m rt x4) $ - $ - $ 233 $ 235

4.9 Mileage/Expenses AO $ - $ - $ 857 $ 855
Task 5 Specific Plan Document (WEBB/AO) 12 172 289 16 5 110 100 18 16 4 2 744 $ 157,416 $ 31,868 $ 1,060 $ 190,350

5.1 Administrative Draft 6 80 125 10 4 80 60 18 16 4 2 405 $ 86,239 $ 15,934 $ 102,175

5.2 Public Review Draft 2 40 80 4 1 20 20 167 $ 34,731 $ 15,934 $ 50,665

5.3 Public Hearing Draft 2 40 60 2 10 20 134 $ 28,198 $ - $ 28,200

5.4 Final Document 2 12 24 38 $ 8,248 $ - $ 8,250

5.5 SoCal Geotech Advisory $265/4 hrs. $ - $ 1,060 - $ $ 1,060 Task 6 Historical & Tribal Consultation (SE) $ 33,154 - $ $ 200 $ 33,350

6.1 Historical Resources Survey Report $ 28,577 - $ $ 28,575

6.2 Project Meetings $ 1,764 - $ $ 1,765

6.3 Tribal Consultation Assistance $ 2,810 - $ $ 2,810

6.4 Direct Cost Postage US Mail (NTE) $ - $ - $ 200 $ 200 Task 7 Change of Zone (WEBB) 28 10 $ 2,030 $ - $ - $ 2,030

7.1 Change of Zone 28 10 $ 2,030 $ - $ 2,030
643
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Item Description
Sandra G. Chandler, Principal II Fayres E. Hall, Senior II Shi Jie Sheng, Assistant V Sarah K. Kowalski, Principal II Jeffrey P. Hutchins, Senior II Nicole C. Volpe, Assistant V Jessie Corea, Assistant IV Stephanie N. Standerfer, Principal II Jacqueline N. Gamboa, Assistant III Julia Archibeque, Assistant III Kristopher A. Danielson, Principal I Sara Sadeghi, Associate III Dilesh R. Sheth, Principal II Joseph C. Caldwell, Principal II Total Hours Subtotal - LaborSub-consultant budgetExpenses
Total/task1
Task 8 CEQA Analysis (WEBB) 4 27 140 160 331 $ 56,290 $ - $ - $ 56,285

8.1 Review GP EIR materials 28 8 18 $ 3,116 $ - $ 3,115

8.2 Draft Project Description 4 1 12 12 29 $ 5,106 $ - $ 5,105

8.3 Prepare Addendum SC 1 4 60 100 164 $ 26,328 $ - $ 26,330

8.4 Prepare Addendum SC 2 32 24 56 $ 8,792 $ - $ 8,790

8.5 Prepare Final Addendum 8 12 20 $ 3,140 $ - $ 3,140

8.6 Prepare and file NOD 44 8 $ 1,256 $ - $ 1,255

8.7 CEQA Monthly Meeting and Updates 20 16 36 $ 8,552 $ - $ 8,550 Task 9 Public Hearings (WEBB/AO) 8 16 6 6 6 42 $ 11,318 $ 6,804 $ 636 $ 18,760

9.1 PowerPoint Presentation 4 2 6 $ 1,414 $ - $ 1,415

9.2 Assist City-reso, ord, staff report 4 4 8 $ 1,792 $ - $ 1,790

9.3 Planning Commission 4 4 3 3 14 $ 4,056 $ 3,402 $ 7,460

9.4 City Council 4 4 3 3 14 $ 4,056 $ 3,402 $ 7,460

9.5 Mileage WEBB (72mi rt =144 x6) $ - $ - $ 350 $ 350

9.6 Mileage/Expenses AO $ - $ - $ 286 $ 285
Task 10Meetings/Project Management (WEBB) 9 84 9 1 2 105 $ 26,995 $ - $ - $ 26,995

10.1 Reoccuring City Staff Meetings 6 60 9 1 2 78 $ 19,873 $ - $ 19,875

10.2 Project Schedule 3 24 27 $ 7,122 $ - $ 7,120
Total 58 349 365 31 16 129 110 36 144 160 22 16 6 3 1436 $ 305,805 $ 144,222 $ 9,191 $ 459,225 644
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN

APPENDIX
A: SAMPLE

REPORTS
23 645
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Canyon Lake
Towne Center
Specific Plan | March 2022
The full Canyon Lake Town Center Specific Plan is available digitally. Scan the QR code below or click here to view/download the complete report.
646
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Perris Valley
Commerce Center
City of Perris, California
Adopted January 10, 2012, Ordinance No. 1284

SPECIFIC PLAN
The full Perris Valley Commerce Center Specific Plan is available digitally. Scan the QR code below or click here to view and/or download the complete report.
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN

SPECIFIC PLAN
Submitted on January 3rd, 2024 Rob Gonzalez, MURP, AICP Senior Planner
Community Development Department
City of Jurupa Valley
Planning Com. 11/29/2023
City Council 12/21/2023
MA22153
1/3/2024
NOTE: MA22153 (SP266A5, SP22001, GPA22003,
TTM38504, CZ22002, DA22001)
Document includes Pages 1-206
The full Vernola Ranch Specific Plan is available digitally. Scan the QR code below or click here to view and/or download the complete report.
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN APPENDIX B:

TEAM RESUMES
27 649
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Sandra Chandler, AICP, serves as the Director of WEBB’s Land Development Planning and Entitlement Department, leading a team of planners, entitlement specialists, civil engineers, and project coordinators driven to deliver projects from inception through construction. With over 36 years of experience, she provides strategic oversight for delivering complex planning and entitlements projects throughout Southern California and beyond. Sandra is recognized for her ability to coordinate multidisciplinary teams and achieve cohesive, high-quality outcomes across public and private sectors, including commercial, industrial, manufacturing, energy and master planning projects.

Dedicated to professional growth and industry service, Sandra has contributed to boards and committees, including the City of Perris Theater Planning, Building Industry Association (Inland Empire), American Planning Association (Inland Empire), and the APA 2024 State Conference Mobile Workshop. She currently chairs the APA Arts in Planning subcommittee.

PROJECT EXPERIENCE:
• Perris Valley Commerce Center Specific Plan/EIR, Master Infrastructure Plan & RBBD, City of Perris, Role: Project Manager
• Park West Specific Plan, Mission Pacific Land Company, Role: Project Executive
• Vernola Ranch General Plan Amendment, Change of Zone, Specific Plan No. 22001, I-15 Corridor Specific Plan Amendment No. 6, and Tentative Tract Map No. 38504, City of Jurupa Valley, Vernola Trust, Role: Project Executive • Menifee North Specific Plan No. 260 (Substantial Conformance No. 4), County of Riverside, Strata Equities, Role: Project Executive • I-15 Corridor Specific Plan No. 266 Amendment No. 5, and Site Development Plan Vernola Marketplace Apartments Phase B, City of Jurupa Valley, Vernola Trust, Role: Project Executive
• Belle Terre Specific Plan No. 382 (SC Amendment No. 1), Tentative Tract Map No. 37449, Financing Map No. 37592, Tentative Tract Map No. 38175, Tentative Tract Map 38263 and Plot Plan No.220005, Regent Properties, Role:

Project Manager and Project Executive
• The Crossroads in Winchester Specific Plan No. 288 (Amendment No. 2), County of Riverside, Tentative Parcel Map 38037 and Plot Plan No. 21007, Tentative Tract Map No. 38035, Commercial Center Plot Plan No. 20012 & Substantial Conformances 1 and 2, Regent Properties, Role: Project Manager and Project Executive
• San Jacinto Commerce Specific Plan, City of San Jacinto, Role: Account Manager • Thermal Club Raceway, Thermal Operating Company, Role: Project Executive • Dos Lagos Medical Facility, Riverside Medical Clinic, Role: Project Executive • March Life Care Village, March Healthcare Development, March Joint Powers Authority, Moreno Valley, Role:

Project Executive
• Salvador Solar Project Ramon Road, Wintec Energy Limited, Role: Project Manager • The Ranch at Eastvale, Master Development Corporation, Riverside County, Role: Project Manager • The Village at Paseo San Gorgonio, Frost Company, Banning, Role: Project Manager • U-Haul Mini Storage Entitlement including a LAFCO SOI Annexation and Pre-Zoning/LAFCO City Annexation, Nuevo Road, City of Perris, Bennett York Development, Role Project: Manager

SANDRA CHANDLER, AICP
DIRECTOR | LAND DEVELOPMENT PLANNING & ENTITLEMENT
EXPERIENCE:

Industry: 36 Years
WEBB: 36 Years
REGISTRATIONS:

CERTIFICATIONS:

American Institute of Certified
Planners 024973
EDUCATION:

AA, Associate of Arts
Orange Coast College
AFFILIATIONS:

American Planning Association
Inland Empire Board of Directors
(2023-Current)
American Planning Association Arts
in Planning Sub-Committee Chair
(2024-Current)
American Planning Association
Mobile Workshop Sub-Committee
Co-Chair (2024)
Building Industry Association Board
of Directors Riverside Chapter
(2022-2025)
Building Industry Association
Southern California
City of Menifee General Plan
Advisory Committee (2011)
National Association of Industrial
and Office Parks
Commercial Real Estate Women
Inland Empire
Urban Land Institute Inland Empire
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Fayres LaLone, AICP, is a Senior Land Planner with WEBB’s Land Development Planning & Entitlement Department. She applies strategic reasoning and analytical skills to the preparation of a wide range of planning and entitlement projects, including General Plan Amendments, Specific Plans, Specific Plan Amendments, and related implementing entitlements.

With an in-depth understanding of land development processes and regulations, Fayres provides clients with clear, effective recommendations and solutions. Since joining WEBB in 2015, she has demonstrated strong leadership in guiding projects from concept through completion, delivering high-quality work that has been consistently recognized by clients and City and County agencies. Fayres is known for her organized, detail-oriented approach and her commitment to advancing client priorities while ensuring regulatory compliance.

PROJECT EXPERIENCE:
• San Jacinto Commerce Center General Plan Amendment (Land Use and Circulation), Change of Zone, Specific Plan, and Tentative Parcel Map No. 38505, City of San Jacinto, San Jacinto Master Developer, LLC, Role: Project Manager
• Vernola Ranch General Plan Amendment, Change of Zone, Specific Plan No. 22001, I-15 Corridor Specific Plan Amendment No. 6, and Tentative Tract Map No. 38504, City of Jurupa Valley, Vernola Trust, Role: Project Manager • Menifee North Specific Plan No. 260 (Substantial Conformance No. 4), County of Riverside, Strata Equities, Role:

Project Manager
• I-15 Corridor Specific Plan No. 266 Amendment No. 5, and Site Development Plan Vernola Marketplace Apartments Phase B, City of Jurupa Valley, Vernola Trust, Role: Project Manager • Kohl Ranch Specific Plan Amendment No. 4, Thermal Beach Club Tentative Tract Map No. 37269 and Plot Plan No. 180037, Thermal Club Racetrack Plot Plan No. 24690R1, Member’s Club & Trackside Garages Plot Plan No. 24690R2, Commercial Lots Plot Plan No. 26120 and 26121, Whitestar Development and Thermal Operating Company, Role: Assistant Project Manager and Project Manager • Belle Terre Specific Plan No. 382 (SC Amendment No. 1), Tentative Tract Map No. 37449, Financing Map No. 37592, Tentative Tract Map No. 38175, Tentative Tract Map 38263 and Plot Plan No.220005, Regent Properties, Role: Assistant Project Manager and Project Manager
• The Crossroads in Winchester Specific Plan No. 288 (Amendment No. 2), County of Riverside, Tentative Parcel Map 38037 and Plot Plan No. 21007, Tentative Tract Map No. 38035, Commercial Center Plot Plan No. 20012 & Substantial Conformances 1 and 2, Regent Properties, Role: Assistant Project Manager and Project Manager

FAYRES LALONE, AICP
SENIOR LAND PLANNER | LAND DEVELOPMENT PLANNING & ENTITLEMENT EXPERIENCE:

Industry: 10 Years
WEBB: 10 Years
CERTIFICATIONS:

AICP
EDUCATION:

BS, Sociology
California State University, Fullerton
AFFILIATIONS:

American Planning Association
National Association of Industrial &
Office Parks
APA Planning Association
Sub-committee, Arts in Planning
APA IE
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN

STEPHANIE STANDERFER
VICE PRESIDENT | ENVIRONMENTAL SERVICES
Stephanie Standerfer is the Vice President and Director of WEBB’s Environmental Services Department. She has over 25 years of experience as an environmental professional, specializing in California Environmental Quality Act (CEQA) compliance for public and private clients. Her expertise reflects the dynamic and interdisciplinary nature of CEQA, and she serves as the Principal in Charge of the department, overseeing workload management, project progress, and staff development.

Stephanie has worked primarily in Inland Southern California, representing a wide range of clients including transportation agencies, healthcare providers, resource conservation districts, community college districts, local agency formation commissions, infrastructure districts, cities, counties, and private developers. Her diverse project experience enables her to anticipate and navigate challenges that arise during CEQA compliance. She regularly leads coordination among large teams of environmental planners, engineers, and agency staff, and actively guides clients through the complexities of environmental compliance.

In addition to her CEQA background, Stephanie has extensive habitat conservation experience and provides Expert Witness work in this field. For eight years, she served as contract staff to the Western Riverside County Regional Conservation Authority (RCA), the agency responsible for implementing the Western Riverside County Multiple Species Habitat Conservation Plan (MSHCP). In this role, she provided review, consultation, and training on MSHCP implementation procedures and policies. She developed guidance documents for the RCA and its 17 participating cities and worked closely with regulatory agencies to resolve compliance issues.

Her conservation biology and regulatory compliance leadership experience has fostered strong, collaborative relationships with regulatory bodies, allowing her to identify and address potential project issues proactively. She also led the preparation of conservation planning studies for the County of San Bernardino, including management of the San Bernardino County Regional Conservation Investment Strategy (RCIS), one of the few RCISs approved by the California Department of Fish and Wildlife.

Clients benefit from Stephanie’s interdisciplinary background in environmental planning. Known as a CEQA authority, she frequently receives requests to provide peer reviews of environmental documents. Clients also seek Stephanie’s strategic guidance on CEQA, regulatory compliance, and MSHCP expertise. She is a regular speaker at conferences and seminars across the state, sharing insights on environmental compliance. Stephanie values close collaboration with clients and colleagues and takes pride in building long-standing professional relationships.

PROJECT EXPERIENCE:
• San Jacinto Commerce Center Specific Plan
• Perris Valley Commence Center Specific Plan
• Villages of Lakeview Specific Plan EIR, County of Riverside EXPERIENCE:

Industry: 28 Years
WEBB: 19 Years
EDUCATION:

MS, Environmental Sciences
Washington State University,
Pullman
BS, Environmental Sciences
University of California, Riverside
AFFILIATIONS:

American Planning Association
Association of Environmental
Professionals
President, Inland Empire Chapter
Greater Riverside Chamber of
Commerce
Chair-Elect
Executive Board
City of Riverside Cultural Heritage
Board
Chair (2003–2011)
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JEFFREY HUTCHINS, PLA
MANAGER | LANDSCAPE ARCHITECTURE
Jeff Hutchins, PLA, is the Manager of WEBB’s Landscape Architecture department with over 35 years of experience designing resilient, community-focused open spaces across Southern California. A licensed Landscape Architect, he brings a balanced approach that blends creative vision with technical precision to deliver sustainable, maintainable, and impactful projects.

Jeff manages projects from concept through construction, overseeing client coordination, environmental review, site analysis, material selection, cost estimating, and QA/QC. He excels in integrating site-specific solutions with long-term functionality, ensuring that design, budget, and constructability align from the outset.

His leadership supports seamless collaboration across WEBB’s interdisciplinary teams and leverages advanced design tools to achieve cohesive, high-quality outcomes.

His portfolio includes iconic civic spaces such as SoFi Stadium, Dodger Stadium, the LA Zoo, and the George Lucas Museum of Narrative Art, as well as parks, greenways, and educational campuses. Jeff is known for transforming infrastructure into public assets, turning roadways into trails, linking public works with park systems, and designing parks that incorporate sustainable funding and programming models.

He has extensive experience with both K–12 and higher education institutions, including work with the LA Community College District, and regularly partners with public agencies and nonprofits to create outdoor environments that support student health and academic success.

As a department leader, Jeff mentors staff, elevates design standards, and advances WEBB’s landscape practice. His commitment to sustainability and real-world solutions ensures every project is not only visionary but buildable and enduring.

PROJECT EXPERIENCE:
• San Jacinto Commerce Center Specific Plan
• Civic Center Storm Drain Project and Oasis Street Beautification Project, City of Indio • Arts and Music Line, Coachella Valley Association of Governments • Demonstration Garden, Coachella Valley Water District • District 4 Regional Park Feasibility Study, Riverside County Regional Park and Open-Space District • Joshua Tree Sunburst and Community Park, San Bernardino County Department of Public Works Special Districts • Lake Cahuilla Veterans Regional Park Master Plan, Riverside County Regional Parks and Open-Space District • Mecca Neighborhood Park and Greening Project, County of Riverside • Rancho Esperanza Cabins Feasibility Study, Riverside County Regional Park and Open-Space District • Santa Ana River Bottom (SARB) Peer Review, Riverside County Regional Park and Open-Space District • Rancho Las Flores Park Expansion, City of Coachella
• So-Fi Stadium, City of Inglewood
• NFL Entertainment District, City of Los Angeles
• Los Angeles River Greenway Phase II, Studio City
• Hillcrest Park Master Plan, City of Fullerton
• Western Gage Median Park, City of Los Angeles
• Coachella Central Park, City of Coachella
• Green Valley Park, City of Perris
EXPERIENCE:

Industry: 39 Years
WEBB: 6 Years
REGISTRATIONS:

Landscape Architect PLA 3815 CA
EDUCATION:

BS, Landscape Architecture
California State Polytechnic
University, Pomona
AFFILIATIONS:

American Society of Landscape
Architects
Vice President of Programs (2013)
Southern California Chapter
Treasurer (2004-2009)
California State Polytechnic
University, Pomona Landscape
Architecture
Advisory Board Member (former)
UCLA Landscape Architecture
Extension
Advisory Board Member (former)
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32 CITY OF WILDOMAR

PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Dilesh Sheth, PE, TE, is the Senior Vice President and Director of WEBB’s Traffic and Transportation Department, where he oversees a diverse portfolio of multimodal transportation, mobility, and infrastructure projects. With more than 31 years of professional experience, Dilesh provides strategic direction and technical oversight for the planning, design, and delivery of complex transportation systems that enhance safety, accessibility, and quality of life throughout Southern California. His leadership reflects a deep commitment to creating context-sensitive, communityoriented infrastructure that integrates engineering excellence with long-term sustainability.

Over the past three decades, Dilesh has guided multidisciplinary teams of engineers, planners, and designers in delivering transformative Complete Streets, Active Transportation, and Safety Improvement projects for cities, counties, and regional agencies. His experience spans the full spectrum of transportation design— roadways, bridges, roundabouts, drainage systems, traffic signals, utilities, lighting, signing and striping, bikeways, pedestrian corridors, and benefit district programs— ensuring projects are both technically sound and operationally efficient.

Beyond design, Dilesh is recognized for his strategic funding expertise, helping agencies navigate and secure competitive federal and state programs, including the Active Transportation Program (ATP), Highway Safety Improvement Program (HSIP), and Safe Streets and Roads for All (SS4A) initiatives. Under his direction, WEBB has successfully obtained over $120 million in ATP funding and $24 million in HSIP and CVAG grants, enabling partner agencies to advance their multimodal and safety priorities from planning through construction. Dilesh’s leadership combines technical precision, funding strategy, and community collaboration, empowering agencies to deliver transportation networks that are safer, more inclusive, and better connected.

PROJECT EXPERIENCE:
• Perris Valley Commerce Center Specific Plan, City of Perris • The Civic Center Storm Drain and Oasis Street Project, City of Indio • Arts and Music Line, Coachella Valley Association of Governments • PLC North – Offsite Infrastructure Improvements, IDI Logistics • Perris Valley Storm Drain Trail, Phase 2, City of Perris • North Indio Channel Phase 1 and 2, Coachella Valley Water District • Palm Springs MDP Line 43, Lateral 43-A, and Lateral B-03, Riverside County Flood Control & Water Conservation District
• Jackson Street Improvements – Avenue 49 to Avenue 52, City of Indio • Cherry Valley Boulevard and Interstate 10 Interchange Improvements, TSG Cherry Valley, L.P. Perris • On-Call Traffic Engineering Services, County of Riverside • On-Call Traffic Engineering Services, City of Palm Springs • On-Call Engineering Services, City of Indio
• On-Call Traffic Engineering Services , City of Carson

DILESH SHETH, PE, TE
SENIOR VICE PRESIDENT | TRAFFIC & TRANSPORTATION
EXPERIENCE:

Industry: 32 Years
WEBB: 26 Years
REGISTRATIONS:

Civil Engineer C 65078 CA
Traffic Engineer TE 2112 CA
EDUCATION:

BS, Civil Engineering
University of Saurastra Rajkot, India
AFFILIATIONS:

American Public Works Association,
Coachella Valley
Institute of Transportation
Engineering Riverside and San
Bernardino Counties
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33 CITY OF WILDOMAR

PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Sarah Kowalski, PE, is a Senior Engineer with WEBB’s Land Development Planning & Entitlement Department, where she leads the Engineering team in master planning and preliminary engineering for entitlement and due diligence projects.

She has extensive project management experience, working closely with architects, engineers, environmental consultants, developers, and public agencies to guide projects from initial planning through construction. In her leadership role, Sarah also oversees the supervision, training, and workload management of engineers, designers, interns, and drafters.

Specializing in water quality, grading, and drainage, Sarah has delivered engineering design for residential communities ranging from traditional single-family neighborhoods to high-density, attached and detached housing. Her expertise includes preparing detailed plans, specifications, and construction documents for grading, street, sewer, domestic water, recycled water, and storm drain systems.

She also brings significant experience in the design of drainage and water quality facilities, including detention and retention basins, infiltration and filtration systems, and underground stormwater management solutions.

PROJECT EXPERIENCE:
• Kohl Ranch Specific Plan in Riverside Co., Kohl Ranch Company • Vernola Ranch Specific Plan in the City of Jurupa Valley, Vernola Trust • McCall Square Commercial Center Entitlements in the City of Menifee, Rancon
• Stratford Ranch Tracts Entitlements and Final Engineering in the City of Perris,
• MLPC and Pulte Homes
• Tentative Tract Map and Specific Plan Amendment in the Menifee North Specific • Plan in Riverside Co., Strata Equity Group
• Perris Commerce Center Specific Plan Amendment in the City of Perris • Belle Terre Specific Plan in Riverside Co.
» PA 9 & 25 Entitlement, Diamant Valley, LLC
» PA 2 Entitlement, Taylor Morrison
• North Perris Specific Plan in the City of Perris
• Winchester Ranch Specific Plan Tract Entitlements and Final Engineering in • Riverside Co., Various Developers and Home Builders
» Conestoga Tracts Final Engineering, Lennar Homes
» Copper Skye (HDR) Entitlement and Final Engineering, Tri Pointe Homes » North Sky Final Engineering, D R Horton Homes
» Indigo Entitlement and Final Engineering, Capstone Advisors » Tangerine Entitlement, Capstone Advisors
• Nexus Tract (HDR) Entitlement and Final Engineering in the City of Eastvale, William Lyon Homes

SARAH KOWALSKI, PE
SENIOR ENGINEER | LAND DEVELOPMENT PLANNING & ENTITLEMENT EXPERIENCE:

Industry: 20 Years
WEBB: 20 Years
REGISTRATIONS:

Civil Engineer C 81093 CA
EDUCATION:

BS, Civil Engineering
California State Polytechnic
University, Pomona
AA, General Studies
Irvine Valley College
AFFILIATIONS:

American Planning Association
National Association of Industrial
and Office Parks
Commercial Real Estate for Women
Inland Empire
Desert Valley’s Builder Association
Building Industry Association
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN APPENDIX C:

SUBCONSULTANTS
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Established in Southern California, AO is a multidisciplinary firm comprising a team of over 350 professionals. Together, we craft awardwinning communities, resorts, hospitality, multifamily, mixed-use, shopping, restaurant, commercial and entertainment destinations around the world.

AO has a reputation built on fifty years of creative design and planning, technical expertise, and ardent client collaboration. We strive for excellence and are committed to the relationships and communities we build.

BUILDING STRONG RELATIONSHIPS
AND BETTER COMMUNITIES SINCE 1974.
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Each AO team is fully supported
by our diverse and integrated
studio structure comprised of
in-house experts.

We leverage the design expertise and resources
of AO’s specialized studios under the direction
of highly experienced market sector leaders.

Together, we execute mixed-use developments
that marry the comforts of home, the joys of
entertainment, and the functionality of the
workplace to create spaces where people,
community, and business flourish.

DESIGNergy*
[design + synergy]

RESTAURANT
60 DISTRICT NARRATIVE / 6.2 Overall Illustrative Site Plan 6 OVERALL ILLUSTRATIVE SITE PLAN
2 MASTERPLAN

ILLUSTRATIVE SITE PLAN

WELCOME
PLAZA

MULTI -

PURPOSE

COVERED
PLAZA
FOOD
TRUCK
PLAZA
CRAFT
BEER &
COFFEE
DOG
PARK
SPORTS
ARENA
LINEAR
PARK
SPORTS
ARENA
LINEAR
PARK
KID’S
PLAY
AREA
LINEAR
PARK

GREAT LAWN
& DANCING

FOUNTAIN
NAP
STOP

BRT SPORTS ARENA BLVD SPORTS ARENA BLVD
FOOD
HALL

KURTZ AVE
STOP

BRT BRT

STATION

ARCHITECTURE

PARKING
RETAIL
GLOBAL
DESIGN
OFFICE

RESTAURANT

HEALTHCARE

HOSPITALITY
SCI + TECH

INDUSTRIAL

PLANNING

LANDSCAPE

INTERIORS

MODULAR

MIXED-USE

MULTIFAMILY
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DESIGNING THRIVING COMMUNITIES

STARTS WITH WORLD CLASS PLANS
Comprehensive
& Collaborative
AO integrates input from clients,
communities, and stakeholders to
create meaningful and impactful
master plans, prioritizing client
and community interests.

Multidisciplinary
Integration
AO collaborates with professionals
across various fields to address
diverse needs, challenges, and
complexities, ensuring sustainable
and resilient project outcomes.

Respect for Culture &
Future Trends
AO respects and integrates cultural
heritage and local identity into designs
while planning for future adaptability
and flexibility to accommodate
changing needs over time.

Systems-Based
Thinking
Viewing each project as an
interconnected system, AO ensures
changes in one area positively
affect the entire community,
fostering thriving environments.
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN 7 Office
Locations
52 Years in 68 Licensed
Architects
300+
Completed Retail
Projects in the US
Business
500+
Design Awards Received
31 Years Under
Current
Management
Permanent Employees
#16 18 Rank in the
Nations Top
Architecture
Firms
Diverse Studios
Offering Tailored
Expertise
325
4 (BD+C 2024 Giants 400 Report)
Leaders in
Experiential Retail &
Placemaking
We bring to this project a deep
understanding of experiential
placemaking and expertise
integrating each of AO’s diverse
market sectors to deliver dynamic
and award-winning retail and
entertainment destinations.

RelationshipDriven Collaboration
We prioritize cultivating meaningful
relationships as the cornerstone
of our practice. Our collaborative
ethos is characterized by attentive
listening to our clients, stakeholders,
and communities, ensuring that their
concerns shape and enrich our design
solutions.

Expertise Executing
Similar Developments
AO has a long track record of
similar successful assignments. Our
experienced design and planning teams
have extensive experience transforming
communities by introducing dynamic
retail centers that meet the needs to
today’s market and achieve our client’s
development vision.

Innovative Design &
Solution-Driven Planning
AO brings over fifty years of experience
delivering tailored design and planning
solutions that intricately balance
design and context with our clients’
development goals. We propose quality
solutions that not only meet but surpass
our clients’ objectives, breathing life
into their vision.

KEY CLIENTS & COLLABORATORS
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Project design at AO is focused on serving
our clients with creating practical, efficient
developments. Conceptual design begins
with research into various planning codes and
creating a set of site Yield Studies.

This Yield Study phase reveals the optimal potential densities per building type which can assist in a financial cost/benefit analysis. Once the site planning direction is established with a specific building type confirmed, the team commences a visioning phase.

With the visioning effort we aspire to a thoughtful design response that is specific to the projects location and tailored to the constraints and opportunities afforded. The process is collaborative and inclusive of the client team, Landscape Architect, Civil Engineer and any other relevant party such as entitlement consultant or project management firm.

The Visioning Process starts with a Constraints and Opportunities study that is a plan based review of all code requirements and contextual issues that could have influence on the plan. Some of the issues studied in this document include view analysis, environment, traffic impacts, review of competing projects in the area and other salient influences. We find that documenting all this visually helps in fostering a clear communication between the client, designers and consultants.

Another segment of the Visioning Process is a review of Architecture, Interiors and Landscape design possibilities. This review takes the form of an in-depth visual analysis of sample project images, sketches, and diagrams to thoroughly illustrate the various design opportunities of the project for creating attractive, comfortable communities. This format allows for a robust discussion with the intent to listen carefully to client comments and establish project specific goals in a quick efficient manner.

At AO we feel that the intangible qualities of the design are as practical and important as the hard numbers of construction cost and net rentable SF in creating a successful project for our clients, tenants, and the communities in which they reside.

VISIONING & CHARETTE PROCESS
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN At AO, we employ a comprehensive
approach to design and planning, taking
the time to ensure we identify critical
factors based on each project’s location,
community needs, and the invaluable input
we receive from stakeholders.

Our broad perspective allows local conditions to inform our process and creativity. The factors which inform each master plan are vast, however we believe that client and community interests are paramount, steering our creativity and resulting in master plans that are meaningful and impactful.

Our approach is rooted in systems-based thinking. We view each project as a complex set of interconnected parts rather than isolated components.

Understanding how changes in one area can affect the entire system is crucial to fostering a thriving community.

To achieve this, we integrate closely with our clients, their teams, the local community, business owners, and policymakers. Our collaborative approach involves practitioners from various fields, including architecture, planning, environmental science, sociology, and economics. This multidisciplinary perspective ensures we address the diverse needs, challenges, and complexities of large-scale projects.

Engaging with all stakeholders, including government agencies, the local community, and businesses, throughout the planning and design process is vital. We seek to drive consensus, consider their input, concerns, and aspirations to create projects that meet their needs and gain their support.

We leverage our collective market experience, allowing our team to integrate progressive principles into the design and planning process, minimizing environmental impact, promoting resilience, and ensuring long-term success.

We focus on energy efficiency, waste reduction, open space, and alternative transportation systems to enhance a project’s viability and market interest.

We believe that all developments, especially projects of scale, must promote social equity and inclusivity. We consider the needs of all community members, promote accessibility, and create opportunities for everyone to benefit.

Understanding the long-term impact of each project, we approach large-scale planning assignments with a forward-thinking perspective. We consider future trends, population growth, and technological advancements, planning for adaptability and flexibility to accommodate changing needs over time.

Most importantly, we respect and integrate the cultural heritage, identity, and context of the project site into our design and planning process. This includes preserving historic landmarks, respecting indigenous knowledge, and celebrating local traditions.

At AO, our goal is to create designs and plans that not only meet immediate needs but also stand the test of time, fostering vibrant, inclusive, and resilient communities for generations to come.

THE PLANNING PROCESS
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PROJECT
TEAM
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SCOTT JONES

PARTNER
Scott Jones’s 20-year
architectural career reflects
his expertise in designing
impactful commercial,
retail, and mixed-use
projects. He joined AO
in 2006, bringing with
him a strong foundation
in architecture. Scott
has built a reputation for
balancing design vision
with construction costs
to deliver projects on
time and within budget. He works closely with clients,
consultants, and in-house teams to ensure design intent is upheld from concept through completion. Known for
his strong work ethic and approachability, Scott builds lasting relationships, fostering open communication and consistently exceeding client expectations.

Success is found in balancing high design and client needs.

EDUCATION

BACHELOR OF ARCHITECTURE, CALIFORNIA POLYTECHNIC STATE UNIVERSITY,

SAN LUIS OBISPO

AFFILIATIONS

INTERNATIONAL COUNCIL OF SHOPPING CENTERS (ICSC)
ASSOC. AIA (ASSOCIATE MEMBER OF THE AMERICAN INSTITUTE OF ARCHITECTS)

IN THREE WORDS
HONEST. DRIVEN. FAMILY.

Kingfisher Charging Station, Palm Springs, CA
A 12-acre site on Highway 10 featuring EV charging
stations for passenger vehicles and semi-trucks, along
with a ±15,000 SF multi-functional C-store, QSR,
lounge, and traveler amenities.

Crenshaw Hall, Los Angeles, CA
This project includes a 74,000-SF food hall at Baldwin
Hills Crenshaw Plaza, celebrates local culture with
artisanal eateries, communal spaces, and a reimagined
entry portico leading to Crenshaw Commons, creating a
vibrant indoor-outdoor community hub.
191 N. Orange St., Orange, CA
This adaptive reuse project transforms a mid-century
modern, two-story church administrative building into
a vibrant creative office with ground-floor retail. The design blends contemporary office forms with local
materials, incorporating smooth concrete and standing
seam metal in tones that complement the adjacent
church sanctuary.

Fashion Island Coastal Overlook, Newport Beach, CA
This project revitalizes Fashion Island with enhanced
facades, smooth finishes, squared openings, and
upgraded storefronts that complement its coastal
elegance. New canopies, lighting, refreshed landscaping, and a rebuilt roof with improved drainage modernize the center while preserving its signature open-air ambiance.

Simi Valley Town Center, Simi Valley, CA
A lifestyle mall revitalization project adding a 36,000 SF cinema to the back of the in-line mall and a valet area for the cinema tenant. Phase 2 includes a specialty grocer, common area park and three junior anchor retail tenants.

The Landing, Newport Beach, CA
A 1970s neighborhood center repositioned and
expanded for maximum building coverage, additional
parking, new shops and a stand-alone bank pad. A fresh
contemporary look was achieved with various building
elements for a village feel.

The Promenade at Downey , Downey, CA
A large themed entertainment center with a Cinemark
Theatre, 24 Hour Fitness, shopping and dining incorporated with historical landmark buildings from the time when
NASA’s Space Program occupied the site.

The Vineyards at Porter Ranch, Los Angeles, CA
Part of an overall 24-acre mixed use development in Los Angeles’ Porter Ranch neighborhood, this retail village includes a cinema, grocery, retail stores, restaurants, a 2-story community building, and a central gathering place celebrating agrarian, vineyard-inspired design.

Toscana Commerce Center, Corona, CA
This mixed-use project integrates industrial needs with retail opportunities along the 15 Freeway. Spanning 30 acres, the design features a Contemporary Mediterranean style with a gas station, terraced grading, and a cohesive aesthetic that complements the nearby master-planned community.

Seamless transitions scale from a 100,000 SF industrial building to retail shops.

Aliso Creek Center, Laguna Beach, CA
Facade and shell remodel of six buildings and the addition of parking stalls. New restaurants and outdoor dining were also provided.

World Logistics Center, Moreno Valley, CA
Master planning and architectural design for a 2,600-acre logistics hub in Moreno Valley, CA. The site includes 40M SF of high-bay, rack-supported, 80’ clear cross-dock facilities, with Phase One delivering approximately 6M SF.

Warner Self Storage, Irvine, CA
A multi-phase storage project featuring three 3-story
buildings: Phase 1 includes 182,836 SF with 1,377 units; Phase 2 adds 282,533 SF with 2,183 units; and Phase 3 completes the development with 255,115 SF and 1,982 units.

Wald Self Storage, Irvine, CA
This 3-story facility is 126,373 SF with 909 storage units. The building is Type II-B construction with metal stud bearing walls and CMU exterior.

PROFESSIONAL EXPERIENCE
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GLENN MAN, LEED ND

PRINCIPAL
Glenn Man brings over
18 years of experience
designing large-scale,
complex projects across
the United States, Middle
East, and Asia. He has
led master planning,
concept design, and
project coordination
for major international
developments. His
expertise spans retail,
mixed-use, commercial,
office, and residential projects, including key repositioning assignments for the firm.

Glenn works closely with clients to deliver high-quality designs efficiently and on time, ensuring their vision is realized. Dedicated to design and planning excellence, he is committed to the success of each project, fostering strong client relationships and achieving outstanding results.

I’m driven by the challenge of pushing design in new,
unconventional directions.

EDUCATION

MASTER OF ARCHITECTURE IN URBAN DESIGN, HARVARD UNIVERSITY

GRADUATE SCHOOL OF DESIGN

BACHELOR OF ARCHITECTURE, UNIVERSITY OF WATERLOO

REGISTRATIONS & CERTIFICATIONS

LEED FOR NEIGHBORHOOD DEVELOPMENT (LEED ND)

AFFILIATIONS

URBAN LAND INSTITUTE (ULI)

INTERNATIONAL COUNCIL OF SHOPPING CENTERS (ICSC)
Capitola, Capitola, CA
The development sits on an old mall site that is to be
revitalized into a mixed-use destination. The project
will feature 637 residential units as well as 340,000
SF of retail space. The project also includes a cinema, stand alone retail, and retail tucked under parts of the multifamily units.

The Vine at the Gateway, El Monte, CA
Located next to a major transit system at the northwest corner of Interstate 10 & Santa Anita Avenue, this master planned development has a mix of uses that includes
retail & entertainment, commercial & office, a 250-key
hotel and 1,850 residential units.

The Arbor at Mira Mesa, San Diego, CA
Transformation of a 20-acre retail center into a walkable, green-focused community with nearly 500 residential
units, retail, and office space. Its centerpiece, the “Arbor,” is a timber structure with open patios and a green
screen, creating a natural gathering spot and enhancing the pedestrian experience.

The Village at Westfield Topanga, Canoga Park, CA
Custom-crafted for the San Fernando Valley, this lifestyle destination features over 80 venues, including a Costco, restaurants, and boutique stores, set in a garden-like
environment. Outdoor amenities include water features,
patios, fire pits, and tree-lined walkways over reflecting pools, with a spa, gym, and yoga studio for health and
wellness.

Tampa Sports Masterplan, Tampa, FL
The Tampa Sports Masterplan is an ambitious project
aimed at transforming the sports landscape in Tampa.

The 80-acre master plan includes 350,000 SF retail,
150,000 SF entertainment district, 4,000 residential
units, and a 750-key hotel. As the design architect and master planner, our role is to create a comprehensive
blueprint for the development of state-of-the-art sports facilities in the city.

Valencia Town Center, Valencia, CA
A new master plan will transition an underperforming
mall situated in a city center into an integrated mixeduse community. The plan will include 50,000 SF of office space, a 104,000 SF hotel, +/- 655,000 SF of retail, and 1,040 residential units. It will form an energized gateway to welcome visitors along Valencia Blvd.

Las Colinas Quarter Masterplan, Irving, TX
A 300-acre master plan that aims to transform a sprawling urban hub with a focus on multifamily, office, mixed-use developments, parks, and a comprehensive layout. With
Hackberry Creek as a centerpiece, it will feature 50 miles of trails and a vibrant urban center, comprising hotels, shops, and entertainment.

HomeTownSD, San Diego, CA
A large-scale, 18-acre master plan development proposed to include a dynamic program of affordable, mixed-income, and market-rate apartments totaling 3,250 units, mixed-use, retail, open space, office, 300-key hotel, plaza, and 225,000 SF sports arena featuring 21st-century, timeless design.

Promenade 2035, Woodland Hills, CA
Former Promenade Mall in Canoga Park is re-envisioned
as a mixed -used community surrounding a Central Park
with 4,000 seat entertainment complex, 300-key boutique hotel, 27-storu office tower, retail, 1,500 residential units and associated parking structure.

The Cliff, Henderson, NV
This transformative project converts an aging office
complex into a lively 100,000-square-foot retail hub. This contemporary destination reimagines retail and dining,
blending modern architecture with seamless indooroutdoor spaces.

Carson Place , Carson, CA
Crafted with agrarian charm, this 35k SF retail complex in offers farmhouse-style dining, utilizing natural materials.

Featuring 4 drive-throughs on an 11 AC park, this gift to the city accompanies the Imperial Avalon project, embodying innovation amidst landfill challenges.

PROFESSIONAL EXPERIENCE
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Justin, immersed in
architecture from his early
years, officially started his
professional journey with
AO in 2011. Within the
supportive AO "family,"
he honed his design skills,
contributing significantly
to the team's collaborative
spirit. Navigating various
project tasks, Justin is
a pivotal force at AO,
creating cohesive designs
that drive project success and foster positive relationships with clients and colleagues.

JUSTIN HEBENSTREIT

ASSOCIATE
My philosophy is to continually learn andmake a positive impact on the people and environment around me.

EDUCATION
BACHELOR OF ARCHITECTURE | CAL POLY POMONA

REGISTRATIONS & CERTIFICATIONS

LICENSED ARCHITECT, CALIFORNIA

IN THREE WORDS
DEDICATED. TEAM PLAYER. FAMILY
Five Points Union Master Plan, Wilmington, CA
AO is providing master planning and architectural
services for the transformative redevelopment of the
650-acre former refinery site. The new vision reimagines the site as a vibrant, multi-use district that integrates light industrial and logistics facilities with a communityserving retail core.

The Vineyards at Porter Ranch, Los Angeles, CA
Part of an overall 24-acre mixed use development in Los Angeles’ Porter Ranch neighborhood, this retail village includes a cinema, grocery, retail stores, restaurants, a 2-story community building, and a central gathering
place celebrating agrarian, vineyard-inspired design.

World Logistics Center, Moreno Valley, CA
Master planning and architectural design for a 2,600-
acre logistics hub in Moreno Valley, CA. The site includes 40M SF of high-bay, rack-supported, 80’ clear crossdock facilities, with Phase One delivering approximately 6M SF.

The Promenade at Downey , Downey, CA
A large themed entertainment center with a Cinemark
Theatre, 24 Hour Fitness, shopping and dining
incorporated with historical landmark buildings from the time when NASA’s Space Program occupied the site.

Aliso Village, Laguna Niguel, CA
Facade and shell remodel of existing shop buildings
in the Aliso Village retail center. Shop buildings blend seamlessly with a newly remodeled Whole Foods.

Brea Plaza, Brea, CA
Intensification of an existing 160,000 SF retail center. The scope of work included adding parking over an existing
flood channel, adding three new pad buildings as well as creating space for Total Wine, DSW, and Mother's Market.

The Landing, Newport Beach, CA
A 1970s neighborhood center repositioned and expanded
for maximum building coverage, additional parking, new
shops and a stand-alone bank pad. A fresh contemporary
look was achieved with various building elements for a
village feel.

Bear Lake, Garden City, UT
Set on 105 acres along the shores of Bear Lake in northeast Utah, this expansive glamping resort reimagines outdoor hospitality with nearly 500 luxury sites and over 33,000 SF of curated amenities. The community is anchored
by a vibrant main street village and welcome center,
complemented by a fitness facility, poolside bar, comfort stations, and a range of supporting spaces.

Lido Peninsula, Newport Beach, CA
Design Associate overseeing a unique property in Newport Beach. Retained by ownership to provide various design
services for components ranging from multi-family
apartments, prefabricated homes, retail and food uses.

PROFESSIONAL EXPERIENCE
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RELEVANT

EXPERIENCE
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CLASSIC CLUB MASTERPLAN

PALM DESERT, CA
Uniquely located along Interstate 10, this masterplan development preserves the Classic Club precinct and views to the Coachella Valley National Wildlife preserve, maintaining the traditions and legacy of the Berger Foundation.

Structured around three development zones, this development will encompass an activated wellness and entertainment driven program including 5-star resort hotels, arenas, dining, and lifestyle all embracing the Classic Club golf course and resort. The northern and southern districts of the development will feature a health campus with medical office buildings, senior housing, and industrial.

Linking these zones will be a central connectivity spine with pedestrian walkways and bikeways to foster connection and interaction throughout. 668
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COOK STREET MASTER PLAN

PALM DESERT, CA
The 147 Acre phased master planned development located along interstate in California desert includes a 42-acre medical site that includes a 300 bed hospital and medical office building campus. The development will also include a 55+ residential community, assisted living and market rate workforce housing development along with extended stay hotel, market drug and freeway-oriented retail centers. The multi-phased development is governed by a specific plan that will allow for streamlining development approvals.
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CLASSIC CLUB

GOLF COURSE

XAVIER COLLEGE

PREPARATORY

CLASSIC CLUB
P.A. 10

CLASSIC CLUB
P.A. 9

CLASSIC CLUB
P.A. 6

LAND USE LEGEND
Hospital/MOB
55+ Senior Community
Assisted Living
Retail
Residential Buildings
Extended Stay Hotel
Senior Living Apartments PA-4 (±42.2 ac)
Commercial/ Mixed Use
Hospital ±340,000 sf
Medical Office Building: ±95,00sf
PA-5 (±6.45 ac)
Commercial / Retail: ± 22,500 sf

QSR / GAS / PADS
PA-1 (±42.33 ac)
Senior Living/Commercial
Extended Stay Hotel: 125 Keys
Grocery store / Pads / Shops
Assisted Living 580 units
Senior Living Apartments 168 Units

17.6 DU/AC
PA-2 (±24.75 ac)
55+ Senior Community
215 units

8.7 DU / AC
PA-4 (±33.24 ac gross & ±21.37 ac net)
Apartment Home:
336 units
15 DU /AC - net acreage
Preserved open space
Phase 1
P.A. 10
Varner Rd
Cook St.

Cook St.

Chase School Rd
N
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CHEMEHUEVI INDIAN TRIBE

MASTER PLAN

SOUTHERN CALIFORNIA
The Chemehuevi Indian Tribe Development Master Plan represents a bold and holistic vision for the long-term prosperity, cultural preservation, and self-sufficiency of the Chemehuevi people. Set along the western shore of Lake Havasu in southeastern California, the plan encompasses approximately 32,650 acres of reservation land and is guided by principles of sustainability, cultural respect, and communitydriven growth.

As the lead master planner and landscape architect, AO worked closely with tribal leadership and the community to develop a framework rooted in placemaking and long-term resilience. AO’s role included site planning, land-use programming, phased development strategy, mobility and circulation planning, and a landscape typology that reflects both the desert environment and the tribe’s deep cultural ties to the land.

MASTER PLAN VISION
The plan prioritizes four pillars of well-being—physical, spiritual, social, and educational—and reflects the Chemehuevi Tribe’s desire to balance economic development with cultural stewardship. Through extensive community engagement, AO established a phased vision that honors tradition while promoting future-focused growth, job creation, and improved quality of life.

The plan is organized into five strategic zones, each rooted in a placemaking approach:

1. Agricultural & Residential Zones – These areas promote food security, housing diversity, and walkability. They include market-rate housing, senior living, and vertical farming to support self-reliance.

2. Historical & Preservation Zones – Culturally sensitive spaces include heritage parks, ceremonial grounds, and sacred sites, preserved through native landscapes and respectful programming.

3. Entertainment & Commercial Zones – Destination-driven districts incorporate hospitality, gaming, shopping, and recreational venues that generate jobs and economic activity.

4. Public Infrastructure Zones – Anchored by civic centers, healthcare facilities, schools, and utilities, these zones provide the backbone of community services.

5. Natural Systems & Open Space – Restored washes, reservoirs, and trail systems preserve native ecology while offering recreation and flood protection.

PUBLIC/CULTURAL USES

DOWNTOWN

RESIDENTIAL - TRIBAL

RESIDENTIAL - RENTAL

HOSPITALITY

SPORTS & RECREATION

INDUSTRIAL

AIRPORT/FBO

AGRICULTURAL

SOLAR FARM/UTILITY
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BAKERSFIELD COMMONS

BAKERSFIELD, CA
Bakersfield Commons, is a meticulously designed 202 acre master plan catering to diverse lifestyles and community needs. It includes 800 apartments, a 250-room hospital with a cancer center, medical offices, a 300,000 SF retail center, light industrial, flex warehouse, and office spaces, and a 120-room hotel. The Retail District offers daily essentials and national retailers, dining, and entertainment around a “Commons Green”. The Residential District provides various housing options, including senior living. This holistic approach integrates retail, residential, wellness, and business opportunities. 674
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SOLOMON HILLS MASTERPLAN

ORCUTT, CA
Nestled in north Santa Barbara County, Solomon Hills epitomizes sustainable urbanism and community resilience. Spanning 1,900 acres and located within 15 miles of major job centers, the development anticipates accommodating a growing population with 4,000 homes and space for businesses, fostering up to 2,000 new jobs by 2050.

Guided by smart design and responsible land use, Solomon Hills aspires to become Santa Barbara County’s first carbon-neutral, net zero community.

Sustainability permeates every facet, leveraging cutting-edge green technology integrated throughout every aspect of the community.

Planned in multiple phases, two-thirds of the area will be devoted to parks, trails, and conservation, while the remaining land will feature attainable, accessible, and eco-conscious residential neighborhoods. Central to Solomon Hills’ ethos is connectivity – physical and social. Residents will enjoy easy access to amenities, open spaces, and trails within a five-minute walk or bike ride.

The village concept forms the community’s nucleus, housing three major amenities, each designed to fit organically within the landscape and showcasing sustainable architecture and building methods such as rammed earth and gabion walls. Upon entering Solomon Hills, guests are greeted at the Welcome Home Center, a space exuding warmth and heritage through a blend of organic shapes and sustainable materials.

At the heart of Solomon Hills, the Central Park & Community Center is a bustling hub of community activity, boasting lush greenery, grand open spaces, and elegant architecture inspired by local traditions.Strategically integrated into the regional trail system, the Neighborhood Fitness Center & Pool, nestled in natural beauty, promotes holistic well-being with locally sourced materials and energy-efficient design.

What distinguishes Solomon Hills is its commitment to repurposing land with reverence for its heritage. Once an oil and gas site, it now embarks on a transformative journey showcasing modern architecture, smart design, and responsible planning. As the echoes of the past mingle with the promises of the future, Solomon Hills stands poised to redefine the very essence of community living – one sustainable step at a time.
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CREEKSIDE PROMANDE

LAS COLINAS QUARTER MASTERPLAN

IRVING, TX
A visionary master plan aims to transform a sprawling urban business hub in the heart of Irving, Texas. With a focus on multifamily, offi ce, mixed-use developments, parks, and a comprehensive master plan, this project is set to redefine urban living and working in the area. Bisecting the site, Hackberry Creek will act as a linkage point with 50 miles of scenic trails and riverfronts, establishing an activated canal walk. The Las Colinas Quarter will be a thriving, walkable urban center comprising various buildings and pedestrian activities like hotels, riverfront residences, promenade shops, restaurants, and entertainment, easily accessed by nearby offi ce employment centers.
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SCE SERVICE CENTER

WILDOMAR, CA
The Southern California Edison Wildomar Service Center transforms a 19.3‑acre site into a high‑performance operations hub. The campus features a 65,388‑square‑foot Administration Building supported by a Fleet Garage and Logistics Warehouse, totaling 114,000 square feet. Durable concrete tilt‑up construction and efficient steel framing deliver long‑lasting functionality, while the project’s LEED Platinum certification underscores SCE’s commitment to sustainability. Purpose‑built and future‑ready, the center elevates operational efficiency for one of California’s essential utility providers..
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MARK APARTMENTS

RIVERSIDE, CA
At the heart of the city’s historic district sits a building that once stood as three structures: the city’s first fire station, a livery stable, and an automobile dealership. The historic building has transformed into a seven-story mixed-use podium project that pays homage to the three original structures that once stood there. The building successfully transitions to a modern architectural style utilizing urban blocking and contrasting design principles, giving prominence to the historic façade. Rehabilitated to its former glory, the historic façade and its original storefronts are preserved hosting two restaurants, a café and boutique shops.
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KIA DTLA

LOS ANGELES, CA
The KIA DTLA project reimagines a historic, 100-year-old building on Figueroa Street as a modern urban car dealership. Spanning 133,000 square feet across four stories, the adaptive reuse design integrates a street-facing automotive display, ground-level service center, mezzanine sales offices, and an upper-level showroom. Vehicle storage and service occupy the top floors, enabled by new automotive elevators that maximize efficiency within the existing structure. Contemporary storefront windows and subtle exterior upgrades are carefully balanced with the preservation of original fenestration. The result is a dealership model that honors the building’s past while redefining how automotive retail fits into a dense city fabric.
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BOSSCAT ORANGE

ORANGE, CA
This nearly 100-year-old building has been transformed from a beloved neighborhood liquor store into a 5,000 SF, full-service restaurant with a menu featuring contemporary Southern comfort food and an expansive whisky collection. Working closely with the City of Orange, The Orange Community Historical Society, the building owners and restaurant tenant, AO crafted a design that pays homage to the past while representing the bold future of Bosscat Kitchen. Design inspiration is drawn from the prohibition-era building, blended with speakeasy culture, and given a modern twist to create a space that is authentic to both Old Towne Orange and Bosscat Kitchen, whose nearby Newport Beach location has become a staple of the community.
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VICI LITTLE ITALY

SAN DIEGO, CA
Located in a neighborhood rich in history the vision for this mixeduse development was to ensure that it was representative of the seaside environment and reflected the historic character of the neighborhood. Near the waterfront’s edge, Vici’s design creates a strong relationship between indoor and outdoor spaces. Stepped massing respects the pedestrian character of the main street while bay windows and rooftop amenities maximize waterfront views. Vici delivers a sustainable place to live, work, and play that is unique and inspired by the community in which it resides. 685
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PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN

THE ARCHITECTURE SHOULD

BE AN EXPRESSION OF THE

PLACE AND TELL THE STORY
OF THE COMMUNITY.

Vici and Piazza della Famiglia work
so well because the architecture,
style, and design are derived from the
history that is unique to the Little Italy
community.

PARTNER WITH LOCAL

COMMUNITY GROUPS WHO

ARE INVESTED IN THE SUCCESS
OF EACH PROJECT.

For Vici, AO and the development team
partnered with the Little Italy Association,
a group of community representatives
and descendants of the original families
who settled in the neighborhood.

ARCHITECTURE SHOULD

CONNECT AND HAVE

A RELATIONSHIP TO A
SUBSTANTIAL PUBLIC SPACE.

In order to create a sense of place, the
project must be a part of a Place. Vici
succeeded by connecting and uplifting
a public plaza that was a natural
destination and gathering area.

CELEBRATE AND

ENCOURAGE DIVERSITY OF

DESIGN TO CREATE SPECIAL,
UNIQUE MOMENTS.

Unexpected combinations and
variations of artfully composed
elements designed throughout Little
Italy create a rich urban experience
that can only be found in this place.

LESSONS LEARNED
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CARSON PLACE

CARSON, CA
Carson Place is a 35,000‑SF agrarian‑inspired retail destination designed with warm, farmhouse architecture and natural materials. Set within an 11‑acre park, the center features four drive‑throughs, communal spaces, and curated dining and retail experiences. Designed in collaboration with OJB, the project serves as a community‑focused gift to the City of Carson, enabling future development of nearly 1M SF of industrial and mixed‑use projects. Built on a challenging landfill site just off the 405, Carson Place transforms underutilized land into a vibrant, welcoming hub that sparks connection, activates the surroundings, and fuels local economic growth.
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THE VILLAGE AT TUSTIN LEGACY

TUSTIN, CA
The goal of this development was to serve the local community with a mix of grocery, retail, dining, medical offices, and fitness facilities. The buildings are arranged along a village-style street, featuring wide pedestrian promenades, enhanced landscaping, and inviting furniture. Drawing design inspiration from the surrounding residential areas, the center features European-inspired façades, evoking the charm and ambiance of a French country village. 688
67 CITY OF WILDOMAR

PLANNING AND ENVIRONMENTAL SERVICES FOR THE WILDOMAR OLD TOWN SPECIFIC PLAN Email: [email protected]
Mobile: 818-458-1162

EDUCATION
M.A., Anthropology,
California State University,
Los Angeles, 2013
B.A., Anthropology,
California State University,
Northridge, 2003

PROFESSIONAL

AFFILIATIONS
California Preservation
Foundation
National Trust for Historic
Preservation

PROFESSIONAL

CERTIFICATIONS
Registered Professional
Archaeologist (RPA);
Registrant ID: 28686211
Riverside County – Certified
Archaeologist
Santa Barbara County –
Certified Archaeologist
Orange County – Certified
Archaeologist
Samantha Murray, MA, RPA

CULTURAL RESOURCES DIRECTOR
Samantha Murray is the cultural resources director and archaeological principal investigator at South Environmental with over 20 years’ experience in all elements of cultural resources management, including project management, archaeology and architectural history studies, and significance evaluations in consideration of the National Register of Historic Places (NRHP), California Register of Historical Resources (CRHR), and local-level designation criteria. Ms. Murray has conducted thousands of Phase I archaeological studies, historical resource evaluations, and has developed detailed historic context statements for a multitude of property types and architectural styles. She has also provided expertise on numerous projects requiring conformance with the Secretary of the Interior’s Standards for the Treatment of Historic Properties.

Ms. Murray meets the Secretary of the Interior’s Professional Qualification Standards for both Archaeology and History. She is experienced managing multidisciplinary projects in the lines of private development, transportation, transmission and generation, federal land management, land development, and state and local government. She is an expert in preparation of cultural resources compliance documentation for projects that fall under the California Environmental Quality Act (CEQA), National Environmental Policy Act (NEPA), and Sections 106 and 110 of the National Historic Preservation Act (NHPA). Ms. Murray has also served as an expert witness in legal proceedings concerning historical resources under CEQA and local ordinance protection.

EXPERTISE
• CEQA, NEPA, and Section 106 of the NHPA compliance
documentation in consideration of impacts to historical, archaeological, and tribal cultural resources, and historic properties. • Resource significance evaluations in consideration of NRHP, CRHR, and local designation criteria.
• Project design review for conformance with the Secretary of the Interior’s Standards.
• Assistance with complex mitigation including HABS/HAER/HALS, salvage, and interpretive displays.
• Peer review.
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SELECT PROJECT EXPERIENCE
Elsinore Valley Municipal Water District (EVMWD) Highway 74 16-Inch Sewer Extension from Wasson Canyon Road to Ethanac Road Project, Riverside County, California (2024-2025). South Environmental was retained by Albert A. Webb Associates to provide archaeological, biological, and paleontological monitoring services for this EVMWD sewer construction project. Archaeological services provided include preparation of the cultural resources monitoring plan, presenting worker environmental awareness program (WEAP) training, archaeological monitoring of ground disturbance, and preparation of a final report. This project includes working with the Pechanga Band of Indians, Soboba Band of Luiseño Indians, and the Pala Band of Mission Indians. Paleontological services provided include preparation of the paleontological resource impact mitigation plan, paleontological monitoring within sensitive formations, and preparation of a final report. Ms. Murray served as the Archaeological Principal Investigator and co-author of the technical report.

Riverside Alive Project, City of Riverside, California (2024). South Environmental was retained by Albert A. Webb Associates to prepare a CEQA compliant cultural resources assessment for the Riverside Alive Project located in the downtown area of the City of Riverside, California. This study included a CHRIS records search; a California Native American Heritage Commission (NAHC) Sacred Lands File search; an intensive-level pedestrian survey of the project site and surrounding areas by a qualified cultural resources specialist; and analysis of potential project-related indirect visual impacts to multiple historic districts. Ms.

Murray served as the Principal Investigator, overseeing all cultural resources work for the project.

Spruce Grove Project, Moreno Valley, Riverside County, California (2024). South Environmental was retained by Albert A. Webb Associates to complete a cultural resources study for this project that would develop a 20.13-acre vacant site into commercial and multifamily residential buildings. The project was subject to CEQA. Ms. Murray served as Principal Investigator, overseeing all cultural resources work for this project.

Southwest Trailers Project, Mead Valley, Riverside County, California (2024). South Environmental was retained to complete a cultural resources study for this project that would develop a 16-acre vacant site into a storage and maintenance facility specifically designed for truckload freight trailers. Ms. Murray served as the Archaeological Principal Investigator, overseeing all cultural resources work for this project subject to CEQA.

Chacon Farms Project, City of San Jacinto, Riverside County, California (2023). South Environmental was retained to prepare an historic built environment assessment report in support of the Chacon Farms Project in the City of San Jacinto, California. One built environment resource over 45 years old was identified within the project site: a residential farm located at 710 Cawston Avenue North comprising several buildings and structures. The property was recorded and evaluated for historical significance on the appropriate set of DPR Forms in consideration of CRHR and City designation criteria and integrity requirements. Ms. Murray provided review of all final deliverables.

EVMWD Rice Canyon Reservoir Access Road and New Conduit Project, City of Lake Elsinore, Riverside County, California (2022). South Environmental was retained by Albert A. Webb Associates to complete a cultural resources technical report for the proposed project located in the City of Lake Elsinore, Riverside County, California. The study included the results of a CHRIS records search of the project site and a one-mile radius; a California NAHC Sacred Lands File search and informational scoping letters to local tribes; a paleontological resources records search; and an intensive pedestrian survey of the project site by a qualified archaeologist and Native American monitor. Ms. Murray served as the Archaeological Principal Investigator and lead author of the technical report. 690

CITY OF WILDOMAR

CITY COUNCIL REGULAR MEETING

CONSENT CALENDAR
Agenda Staff Report # 1.20
Meeting Date: May 13, 2026
SUBJECT: Amendments to the Tri-Party Agreement and Agreement for Services for "The Bluffs" Specific Plan Project and associated environmental documentation (PLN 24-0048)
SUBMITTED BY: Abdu Lachgar, Principal Planner
PREPARED BY: Abdu Lachgar, Principal Planner
ACTION:

1. Authorize the City Manager to execute the amendment for the Tri-Party Agreement (Attachment A) between the City of Wildomar, The Bluffs at Hidden Springs, LLC, Inc. and PlaceWorks, Inc. for the preparation of The Bluffs Specific Plan (SP) document and associated environmental documentation under CEQA; and

2. Authorize the City Manager to execute the amendment for the Agreement for Services (Attachment B) between the City of Wildomar and PlaceWorks, Inc. for the preparation of an SP document and associated environmental documentation under CEQA for the Bluffs at Hidden Springs Project.

SUMMARY:

The proposed amendments to the Tri-Party Agreement and Agreement for Services would increase the compensation of the not to exceed amount for professional services rendered by $61,165. All costs associated with these agreements are paid by the applicant of the The Bluffs Specific Plan project ("Project").

BACKGROUND:

On September 11, 2024, the City Council approved two agreements for the Project for environmental and specific plan services to be rendered by PlaceWorks Inc., including a TriParty Agreement between the City of Wildomar, The Bluffs at Hidden Springs LLC or the "applicant", and PlaceWorks Inc. to cover cost of services, and an Agreement for Services between the City of Wildomar and PlaceWorks Inc. for the provision of services and compensation. Per the agreements, written approval for these amendments were received from the applicant, but require approval by the City. Additionally, the Applicant has reviewed the updated scope of work and budget (Attachment C), PlaceWorks Proposal dated March 10, 2026, and has agreed to pay the additional costs in accordance with city rules and policies.

DISCUSSION:

As the Project has progressed since the approval of the original agreements, changes to the project necessitate modified services that has resulted in an increase of costs for those services. If the agreements are approved, the new budget for the project, has a total “not-toexceed” compensation of $1,184,730. This cost will be paid by the Applicant, and all work will be charged against the Tri-Party Agreement account. In accordance with the provisions of the 691
amendment to the Tri-Party Agreement, the Applicant must pay the total cost in one (1) lump sum. Since the total compensation exceeds the City Manager's contracting authority under the Wildomar Municipal Code, this amendment has been brought before the City Council for consideration.

FISCAL IMPACT:

The preparation of the Project documents are the sole responsibility of the Applicant (The Bluffs at Hidden Springs, LLC) as outlined in the Tri-Party Agreement, as amended, and the City bears no costs with their completion. The Applicant has also paid the required fixed application fees, which will cover the City’s costs of processing the Specific Plan and Tentative Tract Map development applications.

ATTACHMENTS:

Attach A - 2nd Amend - Tri-Party Agreement.docx
Attach B - 2nd Amend - Agreement for Services.docx
Attach C - Revised_Bluffs at Hidden Springs Amendment Proposal.pdf 692

Page 1 of 4 ends

SECOND AMENDMENT TO

SPECIFIC PLAN AND CEQA/EIR DOCUMENT

PREPARATION AND DEPOSIT CONTRACT

AMONG THE CITY OF WILDOMAR, THE BLUFFS AT
HIDDEN SPRINGS, LLC, AND PLACEWORKS, INC.

This Second Amendment (“Amendment”) to The Bluffs Specific Plan and CEQA/EIR Document Preparation and Deposit Contract ( “Agreement”) dated September 11, 2024 (“Agreement”) is made and entered into this ___ day of _______ 2026, by and among the City of Wildomar, a municipal corporation (“City”), The Bluffs at Hidden Springs, LLC (“Applicant”), and PlaceWorks, Inc., a California corporation (“Consultant”). City, Applicant, and Consultant are sometimes hereinafter individually referred to as “Party” and hereinafter collectively referred to as the “Parties.”

1. Pursuant to Agreement Article 5.3 (Amendments), the Parties agree that it is necessary to modify the Agreement’s title to more accurately reflect the Agreement’s current purpose and function, without reference to preparation of any specific environmental document. Accordingly, the title of the Agreement is hereby amended to read as follows: “THE BLUFFS SPECIFIC PLAN AND ENVIRONMENTAL REVIEW AND DEPOSIT CONTRACT.”

2. The Parties acknowledge that the Agreement was originally drafted in contemplation of preparation of an environmental impact report. To ensure consistency with the City’s environmental review process and to preserve the City’s discretion as lead agency under the California Environmental Quality Act (“CEQA”), all references in this Agreement to an “EIR,” “CEQA/EIR,” or “CEQA/Specific Plan Document” will be deemed to refer instead to environmental review under CEQA, as determined by the City in its sole discretion. Nothing in this Agreement will be construed to require preparation of any particular CEQA document.

3. Pursuant to Agreement Article 5.3 (Amendments), Articles 1.1 and 1.2 (Consultant Charges) are amended to reflect an increase in Consultant costs associated with expanded services as described in Attachment 1 to this Amendment (PlaceWorks Proposal dated March 10, 206). The costs set forth in Article 1.1 are increased by $61,165 to establish a new total amount of $1,184,730. The estimated charges set forth in Article 1.2 are increased by $61,165 to establish a new total of $1,022,024. Attachment 1 is incorporated into this Amendment and the Agreement by this reference.

4. Pursuant to Agreement Article 1.4.2 (Subsequent Payments), Applicant must deposit with the City an additional amount of $61,165 to fund the increased Agreement costs described in this Amendment. Such additional deposit must be paid within ___ days of execution of this Amendment. The City will have no obligation to authorize or continue Consultant work in excess of deposited funds. 693
City of Wildomar
Second Amendment to Agreement for Service
The Bluffs at Hidden Springs, LLC and PlaceWorks, Inc.

Page 2 of 4 ends

5. This Amendment may be executed by the Parties on any number of separate counterparts, and all such counterparts so executed constitute one Amendment binding on all the Parties notwithstanding that all the Parties are not signatories to the same counterpart.

6. In accordance with Government Code § 16.5, the Parties agree that this Amendment will be considered signed when the signature of a party is delivered by electronic transmission. Such electronic signature will be treated in all respects as having the same effect as an original signature.

7. Except as modified by this Amendment, all other terms and conditions of the Agreement remain the same.
[SIGNATURES ON NEXT PAGE]
694
City of Wildomar
Second Amendment to Agreement for Service
The Bluffs at Hidden Springs, LLC and PlaceWorks, Inc.

Page 3 of 4 ends

IN WITNESS WHEREOF the parties hereto have executed this Amendment the day and year first hereinabove written.

ATTEST: CITY OF WILDOMAR
By:

Janet Morales Garcia, CMC Chris Mann
City Clerk City Manager
APPROVED AS TO FORM:

Thomas D. Jex
City Attorney
“CONSULTANT”
PLACEWORKS, INC.

Kara L. Kosel
Vice President of Finance
“APPLICANT”

THE BLUFFS AT HIDDEN SPRINGS, LLC
Louis Dargenzio
Co-Manager
695
City of Wildomar
Second Amendment to Agreement for Service
The Bluffs at Hidden Springs, LLC and PlaceWorks, Inc.

Page 4 of 4 ends

ATTACHMENT 1
PlaceWorks Proposal dated March 10, 2026
696

Page 1 of 4 ends

SECOND AMENDMENT TO

AGREEMENT FOR SERVICES BETWEEN

THE CITY OF WILDOMAR AND
PLACEWORKS, INC.

This Second Amendment (“Amendment”) to that Agreement for Services dated September 11, 2024 (“Agreement”) is made and entered into this ___ day of January 2026, by and between the City of Wildomar, a municipal corporation (“City”) and PlaceWorks, Inc., a California corporation (“Service Provider”). City and Service Provider are sometimes hereinafter individually referred to as “Party” and hereinafter collectively referred to as the “Parties.”

1. Pursuant to Agreement Section 28 (Amendment), Agreement Recital A is amended to read as follows:

A. City has sought from its established on-call CEQA/Land Use Service Provider, PlaceWorks, Inc., to provide environmental and land use planning services in connection with preparation of a Specific Plan for the “Bluffs at Hidden Springs” mixed-use project (PLN 24-0048), the performance of which services are defined and described particularly in Section 2 of this Agreement, as amended.

2. Pursuant to Agreement Section 28 (Amendment), Section 2 (Scope of Services) and its referenced Exhibit “A” are amended to include the augmented services and coordination described in Attachment 1 to this Amendment (PlaceWorks Proposal dated March 10, 2026). Attachment 1 is incorporated into this Amendment and the Agreement by this reference.

3. Pursuant to Agreement Section 28 (Amendment), Section 4 (Compensation and Method of Payment) is amended to reflect that the existing not-to-exceed compensation payable to Service Provider in the amount of $960,859 is increased by $61,165 to account for the augmented services described in Attachment 1 to this Amendment (PlaceWorks Proposal dated March 10, 2026).

As amended, the total not-to-exceed compensation under the Agreement will not exceed $1,022,024.

4. This Amendment may be executed by the Parties on any number of separate counterparts, and all such counterparts so executed constitute one Amendment binding on all the Parties notwithstanding that all the Parties are not signatories to the same counterpart.

5. In accordance with Government Code § 16.5, the Parties agree that this Amendment will be considered signed when the signature of a party is delivered by electronic transmission. Such electronic signature will be treated in all respects as having the same effect as an original signature. 697
City of Wildomar
Second Amendment to Agreement for Service
PlaceWorks, Inc.

Page 2 of 4 ends

6. Except as modified by this Amendment, all other terms and conditions of the Agreement remain the same.
[SIGNATURES ON NEXT PAGE]
698
City of Wildomar
Second Amendment to Agreement for Service
PlaceWorks, Inc.

Page 3 of 4 ends

IN WITNESS WHEREOF the parties hereto have executed this Amendment the day and year first hereinabove written.

ATTEST: CITY OF WILDOMAR
By:

Janet Morales Garcia, CMC Chris Mann
City Clerk City Manager
APPROVED AS TO FORM:

Thomas D. Jex, City Attorney
“SERVICE PROVIDER”
PLACEWORKS, INC.

Kara L. Kosel,
Vice President of Finance
699
City of Wildomar
Second Amendment to Agreement for Service
PlaceWorks, Inc.

Page 4 of 4 ends

ATTACHMENT 1
PlaceWorks Proposal dated March 10, 2026
700
March 10, 2026
Robert Flores, Community Development Director
City of Wildomar – Community Development Department
23873 Clinton Keith Road, Suite 110
Wildomar, CA 92595
Subject: Bluffs at Hidden Springs Specific Plan Project – Contract Amendment – Biological Resources Survey and Specific Plan Services
Dear Mr. Flores:

Understanding of the Project
To accommodate the changes to the specific plan boundary change, restructuring of the specific plan, and ongoing communication, this contract amendment includes a request for additional funds to cover the costs of these services, as summarized below. As there is sufficient funds to cover the cost of Task 3, Biological Resources Survey, PlaceWorks will reallocate money from the Final Environmental Impact Report task to cover ECORP’s fieldwork.

Scope of Work
TASK 1. SPECIFIC PLAN
Due to the changes to the specific plan boundary as well as the requested restructuring of the specific plan, beyond what we anticipated, PlaceWorks is requesting additional funds to cover the overages and preparation of the Specific Plan.

TASK 2. MEETINGS AND COORDINATION
In order to provide ongoing support and communication with the City and applicant, PlaceWorks is requesting additional funds to cover meetings and coordination.

TASK 3. BIOLOGICAL RESOURCES SURVEY
Due to the changes in the specific plan boundary, which were made after ECORP conducted their initial field survey, ECORP is requesting additional funds to conduct another field survey. PlaceWorks has sufficient funds to cover ECORP’s requested augment of $14,152. The project applicant team has approved the reallocation of the funds.

Therefore, this work is not included in the requested budget augment.

Cost Estimate
PlaceWorks submits this cost estimate not to exceed $61,165, as shown in Table 1, Cost Estimate, for Tasks 1 and 2.

Table 1. Cost Estimate

TASK COST
Task 1. Specific Plan $30,000
Task 2. Meetings and Coordination $31,165
Total $61,165
701

Page 2 ends

Acknowledgment
This contract amendment shall remain valid for a period of 30 days from the time of submittal. If you have any questions regarding the contents of this proposal, please contact Mark Teague at 916.245.7500 ext. 2730 / [email protected]. As a Principal, I am authorized to bind PlaceWorks and the project team to the contents of this proposal.

We look forward to working with you to bring about the successful completion of this project.

Respectfully submitted,

PLACEWORKS
Mark Teague, AICP
Principal Advisor, Land Use and Environmental Strategies 702

CITY OF WILDOMAR

CITY COUNCIL REGULAR MEETING

CONSENT CALENDAR
Agenda Staff Report # 1.21
Meeting Date: May 13, 2026
SUBJECT: Tri-Party Consulting Service Agreement for the Westpark Promenade (Tri-Pointe) project, substantial conformance Environmental Documentation
SUBMITTED BY: Abdu Lachgar, Principal Planner
PREPARED BY: Abdu Lachgar, Principal Planner
ACTION:

1. Authorize the City Manager to execute a Tri-Party Consultant Services Agreement (Attachment A) between the City of Wildomar, Tri-Pointe Homes, and EPD Solutions, Inc. for preparation of environmental documentation for the Westpark Promenade (Tri-Pointe) Project substantial conformance; and

2. Authorize the City Manager to execute a Consultant Services Agreement/Contract between the City of Wildomar and EPD Solutions, Inc. for preparation of environmental documentation for the Westpark Promenade (Tri-Pointe) Project substantial conformance, based on the proposed scope shown in Attachment B.

BACKGROUND:

The Planning Division is scheduled to receive a formal application package from Tri-Pointe Homes to amend the “Westpark Promenade (Tri-Pointe)” project. The project is projected to modify the existing approved Westpark Promenade project and is proposed to modify the residential product type; this will result in a reduction of units. The upcoming proposed project will require environmental documentation and analysis under California Environmental Quality Act (CEQA) for the proposed changes.

DISCUSSION:

In accordance with CEQA and the CEQA Guidelines, the Planning Division has determined that the proposed development project may qualify for an exemption under Section 15162 of the CEQA Guidelines but requires necessary analysis and preparation of documentation.

Once this determination was made, staff asked our on-call CEQA consultant (EPD Solutions) to submit a Scope of Work and Budget to prepare the environmental documentation. Once received, the scope of work and budget were sent to the Applicant for review. Based on the information provided, the Applicant has agreed to move forward with the proposal. To move forward, City Council must approve a Tri-Party Services agreement between the City of Wildomar, Tri-Pointe Homes, and EPD Solutions, Inc.

The contract agreement for EPD Solutions, Inc. is proposed for a total compensation of a “notto-exceed” amount of $49,795.00, with the standard City Attorney review fees ($5,303.00), the total cost to prepare the environmental documentation is $55,098.00. Staff review time falls under the entitlement applications and environmental fee already paid by the applicant. In 703
accordance with the provisions of the agreement, the Applicant is required to deposit 50% of the total cost ($27,549.00) within ten (10) business days after the effective date of the agreement. This will allow EPD Solutions Inc. to begin the process. Further, within thirty (30) business days after the effective date, the applicant is required to deposit the remaining 50% of the cost ($27,549.00). The estimated time frame to prepare and process the environmental documentation is approximately four (4) to six (6) months.

FISCAL IMPACT:

The cost associated with preparation of the environmental documentation is the sole responsibility of the Applicant, thus, there is no fiscal impact to the City’s General Fund.

ATTACHMENTS:

Attach A - Wildomar Standard Tri-Party Agreement Form.docx Attach B - EPD_Proposal_Westpark Wildomar_revised Final.pdf 704

TRI-PARTY CEQA DOCUMENT PREPARATION

AND DEPOSIT AGREEMENT
This CEQA Document Preparation and Deposit Agreement (“Contract”) is made and entered into as of _____________, 2026 by and among the City of Wildomar, a California municipal corporation, (“City”), Tri-Pointe Homes, (“Applicant”), and EPD Solutions, Inc. (“Consultant”). Hereafter, City, Applicant and Consultant may be collectively referred to as the “Parties.”

RECITALS
A. The California Environmental Quality Act (“CEQA”) [Public Resources Code § 21000 et seq.] makes lead agencies responsible for determining whether an Environmental Impact Report (“EIR”), a Mitigated Negative Declaration (“MND”), or Negative Declaration (“ND”), or exemption is to be required for any project. CEQA also provides that any such EIR, MND, ND, or exemption be prepared directly by, or under contract to, the legal agency.

B. Applicant is applying to the City for one or more land use approvals for that project (“Project”) more particularly described in the “Project Description” attached hereto and incorporated herein by reference as Exhibit “A”.

C. City is the lead agency under CEQA for the Project. Based on its preliminary review and consultation with Applicant, City has determined that an exemption, pursuant to Section 15183 of the CEQA Guidelines, and supporting analysis and documentation (“CEQA Document”) is required for the Project to adequately assess its potentially significant impacts. Pursuant to Public Resources Code § 21080.1(a) City’s determination that this particular CEQA Document required for the Project is final and conclusive.

D. Consultant is a qualified environmental and/or land use planning firm. City, in consultation with Applicant, has selected Consultant to prepare the CEQA Document and any related studies, surveys, and reports as may be required to comply with CEQA.

Consultant has prepared a “Scope of Work” attached hereto and incorporated herein by reference as Exhibit “A”, outlining the breadth of analysis and the tasks to be performed to prepare the CEQA Document.

E. Applicant and Consultant acknowledge that as the lead agency, City is responsible for complying with CEQA and the State CEQA Guidelines (“CEQA Guidelines”) [14 Cal. Code Regs. § 15000 et seq], that the City is responsible for the adequacy of its environmental documents, that the City cannot rely on comments from other public agencies or private citizens as a substitute for work CEQA requires, and that this particular CEQA Document must reflect the independent judgment of the City.

Applicant and Consultant further acknowledge that as a result of these responsibilities, the CEQA Document is to be prepared and completed to reflect City’s independent 705
judgment, to comply with CEQA and the CEQA Guidelines, and to comport with all applicable professional standards.

F. CEQA authorizes City, as the lead agency, to charge and collect a reasonable fee from Applicant to recover the estimated costs incurred in preparing the CEQA Document and for procedures necessary to comply with CEQA regarding the Project. Applicant acknowledges that it is responsible for the payment of these costs as provided in this Contract.

G. City and Consultant acknowledge that CEQA and the CEQA Guidelines encourage the completion of the CEQA Document within certain time limits and that lead agencies should reduce delay and paperwork in the preparation of CEQA Documents.

H. Based on the foregoing Recitals, Applicant, City, and Consultant now desire to enter into this Contract for the preparation of the CEQA Document determined to be necessary for the Project.

OPERATIVE PROVISIONS
NOW, THEREFORE, in consideration of the above recitals and the mutual covenant hereafter set forth, the parties agree as follows:

Article 1.0 Applicants Obligations

1.1 CEQA Document Costs. Applicant shall pay all costs incurred for the preparation and completion of the CEQA Document.

1.2 Consultant Charges. The consultant’s estimated charge for services and reimbursable expenses for preparation and completion of the CEQA 15162 Document, including the required technical studies pursuant to that Consultant Services Agreement between Consultant and City, a copy of which is attached hereto as Exhibit B are $49,795.00.

1.3 City Charges. The city’s estimated administrative charge, including work by the City Attorney, for review and processing of the CEQA Document is $5,303.00.

1.4 Deposits. Applicant acknowledges that the Consultant estimated charges, and the City estimated charges are estimates only and the actual costs may be higher.

Applicant agrees to pay all Consultant charges and City charges even if those charges exceed the cost estimates provided in this Contract. To ensure timely payment and performance, Applicant shall deposit the Consultant’s and City’s estimated charges (Total Estimated Cost) with the City as follows:

1.4.1 Initial Deposit. Within ten (10) business days after the Effective Date of this Contract, the Applicant shall deposit $27,549.00 with the City, being an amount equal to one half (1/2) of the Total Estimated Cost. Within thirty (30) business days after the Effective Date of this Contract, the Applicant shall deposit with the City the remaining 706
balance of the Total Estimated Cost, which is $27,549.00. At the Applicant’s discretion, the entire amount may be paid in full at one time.

1.4.2 Subsequent Deposits. The applicant shall be responsible for making subsequent deposits with the City if necessary. At such time as the Initial Deposit is reduced to either ten percent (10%) of its original amount or $5,000, whichever is greater, City shall invoice the Applicant for a subsequent deposit in an amount determined to be sufficient by the City to complete the next logical phase of work on the CEQA Document.

Applicant shall deposit the invoiced amount with City within ten (10) business days after receipt of such invoice.

1.4.3 Return of Excess Deposits. Any excess of the amount deposited over the actual cost incurred by City in connection with preparation of the CEQA Document shall be refunded by City to Applicant within 15 days from the date a Notice of Determination in connection with the subject proposed Project is filed with the County Clerk.

1.4.4 No Obligation for City to Complete. Applicant understands and agrees that City shall have no obligation complete the CEQA Document, consider the CEQA Documents for approval, or to pay or incur any costs related thereto, in the event that the Applicant fails to deposit the funds required under Article 1.0 of this Contract. In no event shall City have any responsibility to incur or pay any cost for the preparation and completion of the CEQA Document, or any other activities associated with public review, comment, and consideration (such as preparing, posting, and filing notices, circulating copies of the CEQA Documents, or reviewing and recommending the CEQA Document for approval), except to the extent that Applicant has provided the deposits and funds to pay for such activities as provided under this Contract.

1.5 Communication. Applicant hereby agrees that its officers, employees, contractors, agencies, or other representatives shall not communicate with, or discuss any matters relating to the CEQA Document with the Consultant engaged by City to prepare the CEQA Document without prior approval from the Planning Director or his duly authorized representative. Applicant further agrees that all questions regarding scheduling, content, or distribution of the CEQA Document, or any related matters, shall be addressed to the City staff, not the Consultant. The purpose of this provision is to ensure that the CEQA Document prepared will be objective and prepared on behalf of the City, and not a document prepared for purposes of advocating approval of the private proposed project to which it relates.

1.6 Representations. Applicant understands and acknowledges that, although City shall use reasonable efforts to see that the CEQA Document is completed in compliance with the requirements of CEQA and the State CEQA Guidelines, City does not guarantee, warranty, or in any way represent that the CEQA Document will or would be found legally valid by a court of competent jurisdiction in the event of a legal challenge to the CEQA Document by any litigant, and no term of this Contract is intended to be, or shall be, construed to express or imply such guarantee, warranty, or representation.

Applicant further understands and acknowledges that neither City’s receipt of the 707
amounts specified under this Contract from Applicant, nor any other term of this Contract, is intended to be, or shall be, construed to express or imply that City agrees or intends to assume or reimburse the cost of attorney’s fees, or any other cost, expense or obligation, that would be incurred in undertaking, in whole or in part, the legal defense to any lawsuit or other legal action challenging the validity of the CEQA Document by any litigant.

1.7 Peer Review. Applicant agrees to pay all costs associated with peer review of any document prepared in connection with the CEQA Document if a valid public controversy arises with respect to the CEQA Document. Peer review shall be conducted by the Applicant hiring an environmental consulting firm approved by the City to critique the adequacy of the CEQA Document (or any technical document pertaining thereto) so that the appropriate approval body can make an informed decision with respect to the environmental effects of the Project. For purposes of this section, a valid public controversy shall mean any of the following:
(1) submission of other differing scientific opinions with respect to the CEQA Document;
(2) submission of credible evidence in opposition to evidence contained within the CEQA Document;
(3) submission of additional credible information which was omitted from the CEQA Document.

Article 2.0 Consultants Obligations

2.1 Preparation of CEQA Document. Consultant shall prepare the CEQA Document identified in Recital C of this Contract (i.e., 15162 Exemption), including the Final 15162/Response to Comments document.

2.2 Attendance at Public Hearings. The Consultant shall attend all public hearings in connection with the subject proposed Project.

2.3 City Documents. The City shall maintain ownership, custody and control over all documents prepared by Consultant including, but not limited to, all CEQA Documents.

2.4 Meetings. Both Applicant and Consultant agree not to hold meetings concerning the subject proposed Project without the City present.

Article 3.0 City Obligations

3.1 Review Materials. The City shall review and analyze all materials submitted in connection with the CEQA Documents as timely as practicable under the circumstances. City shall timely notify and work with Consultant regarding changes or modifications to any CEQA Documents.
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3.2 Coordinate Meetings of Parties. The City shall use its best efforts to coordinate and arrange meetings between City, Consultant and Applicant from time to time as the need arises.

3.3 Submit to Approval Body. Upon the satisfactory completion of the CEQA Document and all other City application processing requirements, City shall submit the Project for a hearing to the appropriate approval body of the City.

Article 4.0 Indemnity

4.1 Indemnity. The Applicant shall indemnify, protect, defend, and hold harmless, the City, and/or any of its officials, officers, employees, agents, departments, agencies, and instrumentalities thereof, from any and all claims, demands, law suits, writs of mandamus, and other actions and proceedings (whether legal, equitable, declaratory, administrative or adjudicatory in nature), and alternative dispute resolutions procedures (including, but not limited to arbitrations, mediations, and other such procedures), (collectively “Actions”), brought against the City, and/or any of its officials, officers, employees, agents, departments, agencies, and instrumentalities thereof, that challenge, attack, or seek to modify, set aside, void, or annul any action of, or any permit or approval issued by, the City and/or any of its officials, officers, employees, agents, departments, agencies, and instrumentalities thereof (including actions approved by the voters of the City), for or concerning the project, whether such Actions are brought under the California Environmental Quality Act, the Planning and Zoning Law, the Subdivisions Map Act, Code of Civil Procedure Section 1085 or 1094.5, or any other state, federal, or local statute, law, ordinance, rule, regulation, or any decision of a court of competent jurisdiction. It is expressly agreed that the City shall have the right to approve, which approval will not be unreasonably withheld, the legal counsel providing the City’s defense, and that Applicant shall reimburse the City in the course of the defense. City shall promptly notify the Applicant of any Action brought and City shall cooperate with Applicant in the defense of the Action.

Article 5.0 General Provisions.

5.1 Attorney’s Fees. In the event any action is instituted to enforce the terms of this Contract, including any action to recover damages, to obtain injunctive relief, or to appeal any judgment or order of the court, the prevailing party in such action shall be entitled to entry of judgment for an amount equal to its reasonable attorneys’ fees, expert witness fees and costs, and costs of suit in addition to such other relief to which it may be entitled. The provisions of this subsection shall in no way limit the scope of either party’s obligations under this Contract.

5.2 Assignment. This Contract and any and all rights, duties and obligations set forth herein shall not be assigned or transferred by any party.

5.3 Amendments. This Contract may be amended only by a document in writing and signed by each of the parties to this Contract. 709

5.4 Entire Agreement. This Contract contains the entire agreement and understanding between the parties relating to the transaction contemplated hereby and all prior or contemporaneous agreements, understandings, representations and statements oral or written, are merged herein, and shall be of no force or effect. California law shall govern the interpretation and enforcement of this Contract.

5.5 Severability. If any covenant, term or condition of this Contract or any application thereof shall be invalid or unenforceable, the remainder of this Contract shall not be affected thereby.

5.6 Authority. The parties hereto warrant and represent that each has the legal right, power and authority to enter into this Contract and to perform all of its obligations hereunder and that the execution and delivery of this Contract have been duly authorized.

5.7 Effective Date of Contract. This Contract shall not become effective until the date it has been executed by the appropriate authorities of City, Consultant & Applicant.

IN WITNESS WHEREOF, the parties hereto have executed this Contract as of the effective date set forth above.
“CITY”
City of Wildomar
By:

Chris Mann, City Manager
“APPLICANT”
_______________________________
By:

Applicant Name and Title
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CONSULTANT”
EPD Solutions, Inc.

By:

Konnie Dobreva, JD, Vice President of
Environmental Planning
ATTEST:
_____________________________
Janet Morales Garcia, CMC
City Clerk
APPROVED AS TO FORM:
_____________________________
Thomas D. Jex, City Attorney
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EXHIBIT “A”
Project Description/Consultant Scope of Work and Budget 712
EXHIBIT “B”
Consultant Services Agreement
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AGREEMENT FOR SERVICES
By and Between

THE CITY OF WILDOMAR,
a municipal corporation
and
EPD Solutions Inc.
a California Corporation
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AGREEMENT FOR SERVICES

BETWEEN THE CITY OF WILDOMAR, CALIFORNIA
AND EPD Solutions Inc.

This Agreement for Services (“Agreement”) is entered into as of this _______ day of _________, 2025 by and between the City of Wildomar, a municipal corporation (“City”) and EPD Solutions Inc., a California Corporation (“Service Provider”). City and Service Provider are sometimes hereinafter individually referred to as “Party” and hereinafter collectively referred to as the “Parties.”

RECITALS
A. City has sought from its established on-call CEQA Service Provider list, EPD Solutions Inc. (Consultant), a Scope of Services and Budget to prepare the required Environmental Document for the Westpark Promenade (Tri-Pointe) Project (PLN 26- XXXX) the performance of the services defined and described particularly in Section 2 of this Agreement.

B. Service Provider, following submission of a Scope of Services and Budget for the performance of the services defined and described particularly in Section 2 of this Agreement, was selected by the City to perform those services.

C. Pursuant to the City of Wildomar’s Municipal Code, City has authority to enter into this Services Agreement and the City Manager has authority to execute this Agreement.

D. The Parties desire to formalize the selection of Service Provider for performance of those services defined and described particularly in Section 2 of this Agreement and desire that the terms of that performance be as particularly defined and described herein.

1. TERM OF AGREEMENT.

Subject to the provisions of Section 20 "Termination of Agreement" of this Agreement, the Term of this Agreement is for the timeframe outlined in the Scope of Services (Exhibit A) or until the environmental documentation and determination is adopted by the Planning Commission and/or City Council. 715

2. SCOPE OF SERVICES & SCHEDULE OF PERFORMANCE.

Scope of Services. Service Provider agrees to perform the services set forth in Exhibit “A” “Scope of Services” (hereinafter, the “Services”) and made a part of this Agreement by this reference.

Schedule of Performance. The Services shall be completed pursuant to the schedule specified in Exhibit “A.” Should the Services not be completed pursuant to that schedule, the Service Provider shall be deemed to be in Default of this Agreement. The City, in its sole discretion, may choose not to enforce the Default provisions of this Agreement and may instead allow Service Provider to continue performing the Services.

3. ADDITIONAL SERVICES.

4. D. COMPENSATION AND METHOD OF PAYMENT.

Subject to any limitations set forth in this Agreement, City agrees to pay Service Provider the amounts specified in Exhibit “A” “Compensation” and made a part of this Agreement by this reference. The total compensation, including reimbursement for actual expenses, shall not exceed ninety six thousand, three hundred sixty dollars ($96,360), unless additional compensation is approved in writing in accordance with Section 26 “Administration and Implementation” or Section 28 “Amendment” of this Agreement. In accordance with California Government Code Section 8546.7, if the Not to Exceed Amount exceeds TEN THOUSAND DOLLARS ($10,000.00), this Agreement and the Service Provider's books and records related to this Agreement shall be subject to the examination and audit of the State Auditor, at the request of City or as part of any audit of the City, for a period of three (3) years after final payment under the Agreement.

Each month Service Provider shall furnish to City an original invoice for all work performed and expenses incurred during the preceding month. The invoice shall detail charges in the following categories: labor (by sub-category), travel, materials, equipment, supplies, and sub-Service Provider contracts. Sub-Service Provider charges shall be detailed in the following categories: labor, travel, materials, equipment and supplies. If the compensation set forth in subsection (a) and Exhibit “A” include payment of labor on an hourly basis (as opposed to labor and materials being paid as a lump sum), the labor category in each invoice shall include detailed descriptions of task performed and the amount of time incurred for or allocated to that task. City shall independently review each invoice submitted by the Service Provider to determine whether the work performed, and expenses incurred are in compliance with the provisions of this Agreement. In the event that no charges or expenses are disputed, the invoice shall be approved and paid according to the terms set forth in subsection (c). In the event any charges or expenses are disputed by City, the original invoice shall be returned by City to Service Provider for correction and resubmission.
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Except as to any charges for work performed or expenses incurred by Service Provider which are disputed by City, City will use its best efforts to cause Service Provider to be paid within forty-five (45) days of receipt of Service Provider’s correct and undisputed invoice.

Payment to Service Provider for work performed pursuant to this Agreement shall not be deemed to waive any defects in work performed by Service Provider.

5. INSPECTION AND FINAL ACCEPTANCE.

6. OWNERSHIP OF DOCUMENTS; EXCEPTIONS; WARRANTY
Except as otherwise provided below, all documents, data, studies, drawings, maps, models, photographs and reports prepared by service provider (collectively, “Documents”) under this Agreement are City’s property. Service Provider may retain copies of such Documents as desired but will deliver all original materials to City upon City’s written notice. City agrees that use of Service Provider’s completed work product, for purposes other than identified in this Agreement, or use of incomplete work product, is at City’s own risk. Service Provider warrants that all Documents it drafts and completes pursuant to this Agreement constitute original work. Specifically, Service Provider understands and agrees that use of artificial intelligence (AI) tools including, without limitation, ChatGPT, Microsoft’s Bing Chat, Google’s Bard, and Meta’s LLMMA (Large Language Model Meta AI), in the performance of this Agreement does not constitute an original work, i.e., submitting Documents generated by such AI tools to City and representing it as Service Provider’s original work constitutes a material breach of this Agreement, constitutes a false claim, and may also violate applicable intellectual property right laws including, without limitation, United States Copyright Law. Accordingly, and notwithstanding any other provision of this Agreement as to ownership, City specifically rejects ownership of such Documents. Service Provider is required to indemnify and defend City to the fullest extent allowed by applicable law should it violate this Section.

All original maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files and other documents prepared, developed or discovered by Service Provider in the course of providing the Services pursuant to this Agreement shall become the sole property of City and may be used, reused or otherwise disposed of by City without the permission of the Service Provider. Upon completion, expiration or termination of this Agreement, Service Provider shall turn over to City all such original maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files and other documents. 717
If and to the extent that City utilizes for any purpose not related to this Agreement any maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files or other documents prepared, developed or discovered by Service Provider in the course of providing the Services pursuant to this Agreement, Service Provider’s guarantees and warranties in Section 9 “Standard of Performance” of this Agreement shall not extend to such use of the maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files or other documents.

All Final Work Product developed by Service Provider in the course of providing the Services pursuant to this Agreement shall become the sole property of City and may be used, reused or otherwise disposed of by City without the permission of the Service Provider. Upon completion, expiration or termination of this Agreement, Service Provider shall turn over to City all such Final Work Product if paid for by the City. This provision specifically excludes Service Providers’ work notes and drafts, which are owned by Service Provider, not City.

7. SERVICE PROVIDER'S BOOKS AND RECORDS.

Service Provider shall maintain any and all documents and records demonstrating or relating to Service Provider’s performance of the Services. Service Provider shall maintain any and all ledgers, books of account, invoices, vouchers, canceled checks, or other documents or records evidencing or relating to work, services, expenditures and disbursements charged to City pursuant to this Agreement. Any and all such documents or records shall be maintained in accordance with generally accepted accounting principles and shall be sufficiently complete and detailed so as to permit an accurate evaluation of the services provided by Service Provider pursuant to this Agreement. Any and all such documents or records shall be maintained for three (3) years from the date of execution of this Agreement and to the extent required by laws relating to audits of public agencies and their expenditures.

Any and all records or documents required to be maintained pursuant to this section shall be made available for inspection, audit and copying, at any time during regular business hours, upon request by City or its designated representative. Copies of such documents or records shall be provided directly to the City for inspection, audit and copying when it is practical to do so; otherwise, unless an alternative is mutually agreed upon, such documents and records shall be made available at Service Provider’s address indicated for receipt of notices in this Agreement.

Where City has reason to believe that any of the documents or records required to be maintained pursuant to this section may be lost or discarded due to dissolution or termination of Service Provider’s business, City may, by written request, require that custody of such documents or records be given to the City. Access to such documents and records shall be granted to City, as well as to its successors-in-interest and authorized representatives.

8. INDEPENDENT CONTRACTOR.

Service Provider is and shall at all times remain a wholly independent contractor and not an officer, employee or agent of City. Nothing in this Agreement may be construed to be inconsistent with this relationship or status. Service Provider shall not at 718
any time or in any manner represent that it or any of its agents or employees are agents or employees of City. Service Provider shall have no authority to bind City in any manner, nor to incur any obligation, debt or liability of any kind on behalf of or against City, whether by contract or otherwise, unless such authority is expressly conferred under this Agreement or is otherwise expressly conferred in writing by City.

Service Provider shall perform all Services as an independent contractor of City and shall remain at all times as to City, a wholly independent contractor with only such obligations as are consistent with that role. Service provider shall be solely responsible for the means, methods, techniques, sequences and procedures in performance of Services. The personnel performing the Services under this Agreement on behalf of Service Provider shall at all times be under Service Provider’s exclusive direction and control. Any terms within this Agreement regarding City directives apply to a concern the result of Service Provider’s provision of service and not the means, methods, or scheduling of the Service Provider’s work. Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall have control over the conduct of Service Provider or any of Service Provider’s officers, employees, or agents except as set forth in this Agreement. Service Provider shall not at any time or in any manner represent that Service Provider or any of Service Provider’s officers, employees, or agents are in any manner officials, officers, employees or agents of City.

Neither Service Provider, nor any of Service Provider’s officers, employees or agents, shall obtain any privileges or rights to retirement, health care or any other benefits which may otherwise accrue to City’s employees. Service Provider expressly waives any claim Service Provider may have to any such benefits, privileges or rights.

9. STANDARD OF PERFORMANCE.

Service Provider represents and warrants that it has the qualifications, experience and facilities necessary to properly perform the Services required under this Agreement in a thorough, competent and professional manner. Service Provider shall at all times faithfully, competently and to the best of its ability, experience and talent, perform all Services. In meeting its obligations under this Agreement, Service Provider shall employ, at a minimum, generally accepted standards and practices utilized by persons engaged in providing services similar to the Services required of Service Provider under this Agreement. In addition to the general standards of performance set forth this section, additional specific standards of performance and performance criteria may be set forth in Exhibit “A” “Scope of Work” that shall also be applicable to Service Provider’s work under this Agreement. Where there is a conflict between a general and a specific standard of performance or performance criteria, the specific standard or criteria shall prevail over the general.

10. COMPLIANCE WITH APPLICABLE LAWS; PERMITS AND LICENSES.

Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall be liable, at law or in equity, as a result of any failure of Service Provider to comply with this section.
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11. PREVAILING WAGE LAWS
It is the understanding of City and Service Provider that California prevailing wage laws do not apply to this Agreement because the Agreement does not involve any of the following services subject to prevailing wage rates pursuant to the California Labor Code or regulations promulgated thereunder: Construction, alteration, demolition, installation, or repair work performed on public buildings, facilities, streets or sewers done under contract and paid for in whole or in part out of public funds. In this context, “construction" includes work performed during the design and preconstruction phases of construction including, but not limited to, inspection and land surveying work.

12. NONDISCRIMINATION.

13. UNAUTHORIZED ALIENS.

Should Service Provider so employ such unauthorized aliens for the performance of the Services, and should the any liability or sanctions be imposed against City for such use of unauthorized aliens, Service Provider hereby agrees to and shall reimburse City for the cost of all such liabilities or sanctions imposed, together with any and all costs, including attorneys' fees, incurred by City.

14. CONFLICTS OF INTEREST.

Service Provider covenants that neither it, nor any officer or principal of its firm, has or shall acquire any interest, directly or indirectly, which would conflict in any manner with the interests of City or which would in any way hinder Service Provider’s performance of the Services. Service Provider further covenants that in the performance of this Agreement, no person having any such interest shall be employed by it as an officer, employee, agent or subcontractor without the express written consent of the City Manager. Service Provider agrees to at all times avoid conflicts of interest or the appearance of any conflicts of interest with the interests of City in the performance of this Agreement.

City understands and acknowledges that Service Provider is, as of the date of execution of this Agreement, independently involved in the performance of non-related services for other governmental agencies and private parties. Service Provider is unaware of any stated position of City relative to such projects. Any future position of City on such projects shall not be considered a conflict of interest for purposes of this section.

City understands and acknowledges that Service Provider will perform non-related services for other governmental agencies and private Parties following the completion of the Services under this Agreement. Any such future service shall not be considered a conflict of interest for purposes of this section.
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15. CONFIDENTIAL INFORMATION; RELEASE OF INFORMATION.

All information gained or work product produced by Service Provider in performance of this Agreement shall be considered confidential, unless such information is in the public domain or already known to Service Provider. Service Provider shall not release or disclose any such information or work product to persons or entities other than City without prior written authorization from the City Manager, except as may be required by law.

Service Provider, its officers, employees, agents or subcontractors, shall not, without prior written authorization from the City Manager or unless requested by the City Attorney of City, voluntarily provide declarations, letters of support, testimony at depositions, response to interrogatories or other information concerning the work performed under this Agreement. Response to a subpoena or court order shall not be considered "voluntary" provided Service Provider gives City notice of such court order or subpoena.

If Service Provider, or any officer, employee, agent or subcontractor of Service Provider, provides any information or work product in violation of this Agreement, then City shall have the right to reimbursement and indemnity from Service Provider for any damages, costs and fees, including attorney's fees, caused by or incurred as a result of Service Provider’s conduct.

16. INDEMNIFICATION.
(a) Indemnification for Professional Liability. Where the law establishes a professional standard of care for Service Provider’s services, to the fullest extent permitted by law, Service Provider shall indemnify, protect, defend and hold harmless City and any and all of its officials, employees and agents (“Indemnified Parties”) from and against any and all liability (including liability for claims, suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or costs of any kind, whether actual, alleged or threatened, including attorney’s fees and costs, court costs, interest, defense costs, and expert witness fees) arise out of, are a consequence of, or are in any way attributable to, in whole or in part, any negligent or wrongful act, error or omission of Service Provider, or by any individual or entity for which 721
Service Provider is legally liable, including but not limited to officers, agents, employees or sub-contractors of Service Provider, in the performance of professional services under this Agreement.
(b) Indemnification for Other than Professional Liability. Other than in the performance of professional services and to the full extent permitted by law, Service Provider shall indemnify, protect, defend and hold harmless City, and any and all of its employees, officials and agents from and against any liability (including liability for claims, suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or costs of any kind, whether actual, alleged or threatened, including attorney’s fees and costs, court costs, interest, defense costs, and expert witness fees), where the same arise out of, are a consequence of, or are in any way attributable to, in whole or in part, the performance of this Agreement by Service Provider, or by any individual or entity for which Service Provider is legally liable, including but not limited to officers, agents, employees or sub-contractors of Service Provider. (c) Indemnification from Sub-Service Providers. Service Provider agrees to obtain executed indemnity agreements with provisions identical to those set forth in this section from each and every sub-Service Provider or any other person or entity involved by, for, with or on behalf of Service Provider in the performance of this Agreement naming the Indemnified Parties as additional indemnitees. In the event Service Provider fails to obtain such indemnity obligations from others as required herein, Service Provider agrees to be fully responsible according to the terms of this section. Failure of City to monitor compliance with these requirements imposes no additional obligations on City and will in no way act as a waiver of any rights hereunder. This obligation to indemnify and defend City as set forth herein is binding on the successors, assigns or heirs of Service Provider and shall survive the termination of this Agreement or this section. (d) City’s Negligence. The provisions of this section do not apply to claims occurring as a result of City’s sole negligence. The provisions of this section shall not release City from liability arising from gross negligence or willful acts or omissions of City or any and all of its officials, employees and agents.

17. INSURANCE.

Service Provider agrees to obtain and maintain in full force and effect during the term of this Agreement the insurance policies set forth in Exhibit “C” “Insurance” and made a part of this Agreement. All insurance policies shall be subject to approval by City as to form and content. These requirements are subject to amendment or waiver if so approved in writing by the City Manager. Service Provider agrees to provide City with copies of required policies upon request.

18. ASSIGNMENT.

The expertise and experience of Service Provider are material considerations for this Agreement. City has an interest in the qualifications and capability of the persons and entities who will fulfill the duties and obligations imposed upon Service Provider under this Agreement. In recognition of that interest, Service Provider shall not assign or transfer this Agreement or any portion of this Agreement or the performance of any of Service Provider’s duties or obligations under this Agreement without the prior written consent of the City. Any attempted assignment shall be ineffective, null and void, and 722
shall constitute a material breach of this Agreement entitling City to any and all remedies at law or in equity, including termination of this Agreement pursuant to Section 20 “Termination of Agreement.” City acknowledges, however, that Service Provider, in the performance of its duties pursuant to this Agreement, may utilize sub-contractors.

19. CONTINUITY OF PERSONNEL.

20. TERMINATION OF AGREEMENT.

City may terminate this Agreement, with or without cause, at any time by giving thirty (30) days written notice of termination to Service Provider. In the event such notice is given, Service Provider shall cease immediately all work in progress.

Service Provider may terminate this Agreement for cause at any time upon thirty (30) days written notice of termination to City.

If either Service Provider or City fail to perform any material obligation under this Agreement, then, in addition to any other remedies, either Service Provider, or City may terminate this Agreement immediately upon written notice.

Upon termination of this Agreement by either Service Provider or City, all property belonging exclusively to City which is in Service Provider’s possession shall be returned to City. Service Provider shall furnish to City a final invoice for work performed and expenses incurred by Service Provider, prepared as set forth in Section 4 “Compensation and Method of Payment” of this Agreement. This final invoice shall be reviewed and paid in the same manner as set forth in Section 4 “Compensation and Method of Payment” of this Agreement.

21. DEFAULT.

In the event that Service Provider is in default under the terms of this Agreement, the City shall not have any obligation or duty to continue compensating Service Provider for any work performed after the date of default. Instead, the City may give notice to Service Provider of the default and the reasons for the default. The notice shall include the timeframe in which Service Provider may cure the default. This timeframe is presumptively thirty (30) days, but may be extended, though not reduced, if circumstances warrant. During the period of time that Service Provider is in default, the City shall hold all invoices and shall, when the default is cured, proceed with payment on the invoices. In the alternative, the City may, in its sole discretion, elect to pay some or all of the outstanding invoices during the period of default. If Service Provider does not cure the default, the City may take necessary steps to terminate this Agreement under Section 20 “Termination of Agreement.” Any failure on the part of the City to give notice of the Service Provider’s default shall not be deemed to result in a waiver of the City’s legal rights or any rights arising out of any provision of this Agreement. 723

22. EXCUSABLE DELAYS.

Service Provider shall not be liable for damages, including liquidated damages, if any, caused by delay in performance or failure to perform due to causes beyond the control of Service Provider. Such causes include, but are not limited to, acts of God, acts of the public enemy, acts of federal, state or local governments, acts of City, court orders, fires, floods, epidemics, strikes, embargoes, and unusually severe weather. The term and price of this Agreement shall be equitably adjusted for any delays due to such causes.

23. COOPERATION BY CITY.

24. NOTICES.

All notices required or permitted to be given under this Agreement shall be in writing and shall be personally delivered, or sent by telecopier or certified mail, postage prepaid and return receipt requested, addressed as follows:

To City: City of Wildomar
Attn: City Manager
23873 Clinton Keith Rd., Suite 110
Wildomar, CA 92595
To Service Provider: _________________________
_________________________
_________________________
_______________, CA ______
Notice shall be deemed effective on the date personally delivered or transmitted by facsimile or, if mailed, three (3) days after deposit of the same in the custody of the United States Postal Service.

25. AUTHORITY TO EXECUTE.

26. ADMINISTRATION AND IMPLEMENTATION.

27. BINDING EFFECT.

This Agreement shall be binding upon the heirs, executors, administrators, successors and assigns of the Parties.

28. AMENDMENT.

No amendment to or modification of this Agreement shall be valid unless made in writing and approved by the Service Provider and by the City. The City Manager shall have the authority to approve any amendment to this Agreement if the total compensation under this Agreement, as amended, would not exceed the City Manager’s contracting authority under the Wildomar Municipal Code. The Parties agree that the requirement for written modifications cannot be waived and that any attempted waiver shall be void. The City’s City Manager may, but is not required to, make minor amendments not affecting substantive terms without further authorization from the City Council. The City Council hereby authorizes the City Manager to execute any such amendments as required by this Agreement or that do not otherwise reduce City’s rights under this Agreement. All other amendments shall be approved by the City Council.

29. WAIVER.

30. LAW TO GOVERN; VENUE.

31. ATTORNEY’S FEES, COSTS AND EXPENSES.

32. ENTIRE AGREEMENT.

This Agreement, including the attached Exhibits "A" through "C", is the entire, complete, final and exclusive expression of the Parties with respect to the matters addressed therein and supersedes all other agreements or understandings, whether oral or written, or entered into between Service Provider and City prior to the execution of this Agreement. No statements, representations or other agreements, whether oral or written, made by any Party which are not embodied herein shall be valid and binding. 725

33. SEVERABILITY.

If any term, condition or covenant of this Agreement is declared or determined by any court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions of this Agreement shall not be affected thereby, and the Agreement shall be read and construed without the invalid, void or unenforceable provision(s).

34. CONFLICTING TERMS.

Except as otherwise stated herein, if the terms of this Agreement conflict with the terms of any Exhibit hereto, or with the terms of any document incorporated by reference into this Agreement, the terms of this Agreement shall control.

IN WITNESS WHEREOF, the Parties hereto have executed this Agreement on the date and year first-above written.

CITY OF WILDOMAR
___________________________
Chris Mann
City Manager
ATTEST:
___________________________
Janet Morales Garcia, CMC
City Clerk

APPROVED AS TO FORM
_______________________________
Thomas D. Jex
City Attorney
“SERVICE PROVIDER”
EPD Solutions, INC.

By: EPD Solutions
_______________________________
Name: Konnie Dobreva
Its (Title): Vice President of Environmental Planning
NOTE: SERVICE PROVIDER’S SIGNATURE SHALL BE DULY NOTARIZED, AND

APPROPRIATE ATTESTATIONS SHALL BE INCLUDED AS MAY BE

REQUIRED BY THE BYLAWS, ARTICLES OF INCORPORATION, OR OTHER RULES OR REGULATIONS APPLICABLE TO SERVICE PROVIDER’S
BUSINESS ENTITY.
726

CALIFORNIA ALL-PURPOSE ACKNOWLEDGMENT
A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document.

STATE OF CALIFORNIA
COUNTY OF ________________
On ______________, before me, ________________, personally appeared ________________, proved to me on the basis of satisfactory evidence to be the person(s) whose names(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument.

I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct.

WITNESS my hand and official seal.

Signature: _____________________________________
Signature of Notary Public Place Notary Seal Above

OPTIONAL
Though the data below is not required by law, it may prove valuable to persons relying on the document and could prevent fraudulent reattachment of this form.

CAPACITY CLAIMED BY SIGNER DESCRIPTION OF ATTACHED DOCUMENT

INDIVIDUAL

CORPORATE OFFICER
_______________________________

TITLE(S)

PARTNER(S) LIMITED

GENERAL

ATTORNEY-IN-FACT

TRUSTEE(S)

GUARDIAN/CONSERVATOR
OTHER____________________________
SIGNER IS REPRESENTING:
(NAME OF PERSON(S) OR ENTITY(IES))
_________________________________________
_________________________________________
___________________________________

TITLE OR TYPE OF DOCUMENT
___________________________________

NUMBER OF PAGES
___________________________________

DATE OF DOCUMENT
___________________________________

SIGNER(S) OTHER THAN NAMED ABOVE
727
EXHIBIT "A" - CONSULTANT SCOPE OF WORK AND BUDGET
728
Exhibit B
Insurance Requirements
Service Provider shall procure and maintain, for the duration of the Agreement, insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder by the Service Provider, its agents, representatives, or employees.

I. MINIMUM SCOPE AND LIMIT OF INSURANCE
Coverage shall be at least as broad as:

2. Automobile Liability: Insurance Services Office Form Number CA 0001 covering, Code 1 (any auto), or if Service Provider has no owned autos, Code 8 (hired) and 9 (non-owned), with limit no less than $1,000,000 per accident for bodily injury and property damage.

4. Professional Liability (Errors and Omissions) Insurance appropriate to the Service Provider’s profession, with limit no less than $2,000,000 per occurrence or claim, $2,000,000 aggregate.

The Retroactive Date must be shown and must be before the date of the Agreement or the beginning of Agreement work. Insurance must be maintained, and evidence of insurance must be provided for at least five (5) years after completion of the Agreement of work. If coverage is canceled or non-renewed, and not replaced with another claims-made policy form with a Retroactive Date prior to the Agreement effective date, the Service Provider must purchase “extended reporting” coverage for a minimum of five (5) years after completion of Agreement work.

A copy of the claims reporting requirements must be submitted to the City for review.

II. Other Insurance Provisions
The insurance policies are to contain, or be endorsed to contain, the following provisions:

The City, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of the Service Provider including materials, parts, or equipment furnished in connection with such work or operations. General liability coverage can be provided in the form of an endorsement to the Service Provider’s insurance (at least as broad as ISO Form CG 20 10 11 85 or both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and CG 20 37 forms if later revisions used). 729
III. Primary Coverage
For any claims related to this Agreement, the Service Provider’s insurance coverage shall be primary insurance coverage at least as broad as ISO CG 20 01 04 13 as respects the City, its officers, officials, employees, and volunteers. Any insurance or self-insurance maintained by the City, its officers, officials, employees, or volunteers shall be excess of the Service Provider’s insurance and shall not contribute with it.

IV. Notice of Cancellation
Service Provider shall provide immediate written notice if (1) any of the required insurance policies is terminated; (2) the limits of any of the required policies are reduced; (3) or the deductible or self-insured retention is increased. In the event of any cancellation or reduction in coverage or limits of any insurance, Service Provider shall forthwith obtain and submit proof of substitute insurance.

V. Waiver of Subrogation
Service Provider hereby grants to City a waiver of any right to subrogation which any insurer of said Service Provider may acquire against the City by virtue of the payment of any loss under such insurance. Service Provider agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the City has received a waiver of subrogation endorsement from the insurer. However, the Workers’ Compensation policy shall be endorsed with a waiver of subrogation in favor of the City for all work performed by the Service Provider, its employees, agents and subcontractors.

VI. Self-Insured Retentions
Self-insured retentions must be declared to and approved by the City. The City may require the Service Provider to provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. The policy language shall provide, or be endorsed to provide, that the self-insured retention may be satisfied by either the named insured or City.

VII. Acceptability of Insurers
Insurance is to be placed with insurers authorized to conduct business in the state with a current A.M. Best’s rating of no less than A:VII, unless otherwise acceptable to the City.

VIII. Verification of Coverage
Service Provider shall furnish the City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing all policy endorsements to City before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive the Service Provider’s obligation to provide them. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time.

IX. Subcontractors
Service Provider shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein, and Service Provider shall ensure that City is an additional insured on insurance required from subcontractors.
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X. Special Risks or Circumstances
City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances. 731
732
Prepared for:

City of Wildomar
23873 Clinton Keith Road Suite 110
Wildomar, CA 92595
Contact: Robert Flores
Email: [email protected]
Phone: (951) 530-7169
Prepared by:

EPD Solutions, Inc.
[email protected]
Phone: (949) 794-1180

PROJECT OVERVIEW
Project Name:

Westpark Wildomar
Project Location:

APN: 376-510-002, 376-510-003
City of Wildomar, County of Riverside
Managing Jurisdiction:

City of Wildomar
Proposed Services:

Environmental Planning & CEQA Compliance
Technical Services
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May 6, 2026
Dear Robert,
Thank you for the opportunity to submit this proposal to prepare CEQA documentation for the proposed Westpark Promenade Project located across Assessor Parcel Numbers (APNs) 376-510-002 and -003 in the City of Wildomar. EPD understands that the project applicant proposes to develop 141 residential units on an approximately 9.22-net acre undeveloped site. The City of Wildomar seeks a consultant to prepare a Section 15162 Consistency Analysis and supporting Initial Study Checklist that evaluates the project pursuant to CEQA and demonstrates consistency with the City’s Westpark Promenade Environmental Impact Report (EIR) and compliance with applicable local, State, and federal regulations.

Because the project is consistent with the General Plan and appears to be consistent with the development assumptions analyzed in the certified EIR it is anticipated to qualify for streamlined environmental review pursuant to CEQA Guidelines Section 15162. Under this approach, the analysis will focus on confirming that the project is within the scope of the certified EIR and evaluating whether any conditions requiring subsequent environmental review under CEQA Guidelines Section 15162 are triggered. EPD hasreviewed the mitigation measures identified in the certified EIR’s Mitigation Monitoring and Reporting Program (MMRP) and determined that implementation of these measures—particularly those related to biological and cultural resources—will be sufficient to address potential environmental impacts, and that no additional technical studies are required.

Based on our experience with projects in the City, the available technical information, and the current status of project design, EPD estimates that the entitlement and CEQA process can be completed in approximately five months, including hearings. This schedule assumes approximately two months to prepare the Section 15162 Consistency Analysis and Initial Study Checklist, followed by one month of agency review and revisions in coordination with City staff, and subsequent public hearings. EPD remains flexible and prepared to adjust the schedule as needed to align with the City’s requirements and project needs.

Thank you for your consideration.

Sincerely,
EPD Solutions, Inc.

Jeremy Krout
President/CEO
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METHOD OF APPROACH

PROJECT DESCRIPTION
The Projectsite is located south of Depasquale Road, encompassing approximately 9.22 gross acres across APNs 376-510-002 and -003. The Project site is vacant and undeveloped, with no existing structures.

Surrounding land uses include residential development to the north and east, vacant undeveloped land to the west, and vacant land and I-15 to the south. The site is designated Very High Density Residential (VHDR) (14-20 du/ac) by the City of Wildomar General Plan land use map and is currently zoned General Residential (R-3).

The proposed development includes development of 141 duplex homes (10.3 du/acre). The Project would also include associated improvements such as landscaping, parking, a private roadway, common and private open space areas, and utility and stormwater infrastructure.

The proposed project will require discretionary approvals from City of Wildomar to allow for the proposed residential development. Specifically, entitlements are expected to include Major Development Review.

PROJECT APPROACH
The proposed project is within the density assumptions and is anticipated to be consistent with the PA 13-0082 Westpark Promenade and its certified EIR. Accordingly, the project will be evaluated to determine whether any of the conditions requiring subsequent environmental review under CEQA Guidelines Section 15162 are triggered and the checklist will provide a determination regarding the appropriate level of CEQA compliance, including whether no further environmental review, an addendum, a supplemental EIR, or a subsequent EIR is required pursuant to CEQA Guidelines Sections 15162 through 15164. EPD Solutions has conducted a comprehensive review and analysis of the applicable mitigation measures identified in the EIR’s Mitigation Monitoring and Reporting Program (MMRP) and has determined that no additional technical studies are required. Implementation of the mitigation measures adopted in the underlying EIR will be sufficient to address potential environmental impacts associated with the project, particularly those related to biological resources and cultural resources which require preconstruction and construction monitoring. A trip generation analysis is proposed to demonstrate the project’s consistency with the certified EIR’s assumptions. Based on this evaluation, the project would be consistent with CEQA Guidelines Section 15162, and this approach is reflected in the scope of work proposed below.

Team members will be introduced, and their roles and responsibilities will be clarified. The project timeline, milestones, and dependencies will be reviewed to provide a clear roadmap for the project. 735
May 6, 2026 - Westpark Wildomar - Page 5
Communication protocols, including the frequency of meetings, reporting mechanisms, and escalation procedures, will be established to ensure effective coordination.

EPD will identify potential risks and develop mitigation strategies to address them.

Key topics to be discussed during this meeting may include the following:

1. Outline communication protocols

2. Refine project schedule

3. Confirm existing and past uses of the site

5. Discuss parameters of any project alternatives/variations the City is considering

6. Obtain technical studies completed for the project; and

7. Discuss the preparation of new technical studies, along with any data requirements/needs for initiating technical analyses.

8. Identify relevant community and agency stakeholders.

We will also confer with the project team during this early process to discuss the potential environmental impacts of the proposed project. This upfront evaluation of impacts will allow the project team to consider project design features that would minimize environmental impacts.

Task 1.2. Project Description
Prior to the initiation of the environmental document, EPD will develop a detailed project description.

The budget for this task assumes that the Applicant will supply EPD with all necessary georeferenced and projected technical files and plans. Prior to beginning preparation of the 15162 analysis, the draft Project Description will be circulated to the City and project team for review and comment.One round of revisions is assumed.

TASK 2. PREPARATION OF TECHNICAL STUDIES
Task 2.1. Traffic Impact Analysis
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Task 2.1.1. Trip Generation Analysis
A trip generation analysis will be prepared to estimate the number of daily, AM peak hour and PM peak hour trips generated by the project. Trip rates from the Institute of Transportation Engineers (ITE), Trip Generation, 12th Edition will be utilized in the analysis. The trip generation will include all necessary adjustments including calculation of passenger car equivalent (PCE) for truck trips as well as pass-by and internal trip capture, as appropriate. The project trip generation will be compared to the previous trip generation for the project area, as analyzed in the PA 13-0082 Westpark Promenade Draft and Final EIRs, prepared in 2016. A trip generation comparison memo will be prepared and submitted to the City for review. One revision to the memo will prepared in response to City comments.

TASK 3. CEQA 15162
Task 3.1. Administrative Draft - 15162
EPD will prepare a CEQA Guidelines Section 15162 consistency analysis to evaluate whether modifications to the proposed project or changes in surrounding circumstances require additional environmental review beyond the previously certified CEQA document. The analysis will review the approved project and prior environmental documentation, summarize applicable mitigation measures and findings, and assess whether substantial changes to the project, substantial changes in circumstances, or new information of substantial importance would result in new significant environmental impacts or a substantial increase in the severity of previously identified impacts. EPD will utilize the CEQA Appendix G Environmental Checklist format to evaluate potential environmental effects and document consistency with the prior CEQA analysis. Based on the findings, the document will provide a determination regarding the appropriate level of CEQA compliance, including whether no further environmental review, an addendum, a supplemental EIR, or a subsequent EIR is required pursuant to CEQA Guidelines Sections 15162 through 15164.

EPD will prepare an Initial Study (IS) checklist for the project addressing each of the environmental resource areas and through this effort evaluate the applicability of Section 15162 to the project. EPD will apply the applicable standard environmental checklist to assess any potential environmental impacts.

An administrative draft of the 15162 Checklist and Justification will be provided to the City and with permission, to the project team for review. One round of review is assumed.

Task 3.2. Screencheck Draft - 15162
City and project team comments will be incorporated into an updated Screencheck Draft 15162 Checklist and subsequently distributed to the City of Wildomar for review. One round of review for the City of Wildomar is assumed.

Task 3.3. Public Draft - 15162
Section 15162 does not require a public circulation of the tiering document, however, EPD will prepare a Public Draft 15162 Checklist and Justification for inclusion in the City of Wildomar’s staff report. As part of this task, EPD will also prepare a Mitigation Monitoring and Reporting Program (MMRP) for the project, which will incorporate the General Plan EIR mitigation measures applicable to the project.

TASK 4. MEETINGS AND PUBLIC HEARINGS
Task 4.1. Meetings
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May 6, 2026 - Westpark Wildomar - Page 7
To effectively manage the costs of the project, EPD will attend half-hour bi-weekly conference calls (briefings) to update the Client on upcoming deliverables and discuss any potential issues that may impact the scope of work for the approximately 4-month duration of the project. EPD will draft agendas in advance of these meetings and deliver minutes via email to the entire project team. The minutes will identify action items and the responsible party to implement said action item. In addition to standing meetings, EPD will be available to the City staff to answer questions, address concerns, or to clarify issues as they arise. If the CEQA schedule extends beyond 4 months, an additional budget may be required.

TASK 5. CEQA PROJECT MANAGEMENT AND COORDINATION
EPD’s CEQA project manager will coordinate closely with the project team and City of Wildomar staff to ensure that the CEQA document and associated documents delivered to the City of Wildomar are legally defensible, accurate, and useful to decision makers considering the approval of the project. The project manager will also coordinate with City of Wildomar staff throughout the process not only to streamline the CEQA process, but to avoid or anticipate any changes that could result in delays.

The project manager will be the key contact for the project team and City of Wildomar, and will be responsible for managing (1) CEQA document task scheduling and assignment, management of resources, monitoring of costs, and schedule adherence; (2) consultation and coordination with local and state agencies relative to the environmental document and the environmental review process; (3) coordination and communications with the project team and City of Wildomar staff to ensure that their policies, procedures, and any applicable codes are complied with and, where applicable, are incorporated into the CEQA document; and (4) ensuring that the environmental review process and the CEQA document satisfy the statutes and guidelines of CEQA and CEQA procedures.

This scope of work assumes ongoing project management at an estimated 1 hour/week for the Project Manager and 1 hour/month for the principal-in-charge for the duration of the schedule as estimated in this proposal, excluding public review periods.
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May 6, 2026 - Westpark Wildomar - Page 8

PROPOSED BUDGET
Proposed Scope of Work:

Task # Tasks Fee Type Fee

1. Project Initiation

1.1 Project Kickoff Meeting Fixed Fee $1,560

1.2 Project Description Fixed Fee $5,015

2. Preparation of Technical Studies

2.1 Traffic Impact Analysis

2.1.1 Trip Generation Analysis Fixed Fee $3,950

3. CEQA 15162

3.1 Administrative Draft – 15162 Fixed Fee $21,240

3.2 Screencheck Draft – 15162 Fixed Fee $4,440

3.3 Public Draft – 15162 Fixed Fee $3,360

4. Meetings

4.1 Meetings Not to Exceed $3,930

5. CEQA Project Management and Coordination Not to Exceed $6,050 Estimated Expenses Not to Exceed $250
TOTAL $49,795

A “Not to Exceed” dollar amount is provided for each task, except where explicitly indicated as a “Fixed Fee.”
• Additional Meetings or Work: If additional meetings, site visits, or services beyond those described in the scope of work are requested or required, amendment `of the budget such as a change order will be necessary to cover such additional work. • Expense Budget: If an estimated reimbursable expense budget is included, it covers direct project expenses such as mileage, reprographics and deliveries to the agency. Agency fees are not included in the budget.
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May 6, 2026 - Westpark Wildomar - Page 9
• Document Review/Revisions: The scope of work assumes a limited number of review cycles of administrative draft versions. Additional review cycles/versions beyond the stated assumptions will be additional work and will constitute additional work, requiring a budget amendment. • Budget Reallocation: At EPD’s sole discretion, we reserve the right to reallocate costs among tasks, as needed, provided the total budget is not exceeded. Any unexpended budget will be invoiced in the final invoice.
• Subconsultant Substitutions: EPD reserves the right to substitute subconsultants at its sole discretion if necessary.
• Project Delays: If a delay of 90 days or more occurs due to circumstances beyond our control after project initiation, EPD reserves the right to adjust our budget to account for additional project management needs, updated labor rates, and other related costs.

AGREED AND ACCEPTED
Provider:

EPD Solutions, Inc.

Client:

PROVISIONS OF AGREEMENT
City of Wildomar (“Client”) and Environment Planning Development Solutions, Inc. (“Consultant”) agree that the following Provisions of Agreement (“Provisions”) shall be part of the agreement to Client dated May 6, 2026 for the services described therein (“Project”) to which these Provisions are attached and both shall be considered and constitute the “Agreement” referenced herein.

I. MUTUAL RESPONSIBILITIES:

1. Client and Consultant agree to cooperate with each other in order to fulfill their responsibilities and obligations under this Agreement. Both Client and Consultant shall endeavor to maintain good working relationships among members of the project team.

2. Ownership of Instruments of Service: All documents prepared or furnished by Consultant pursuant to this Agreement are Consultant’s Instruments of Service, have been prepared for use solely with respect to this Project, and Consultant shall retain an ownership and property interest therein. Consultant grants Client a license to use Consultant’s Instruments of Service for the purpose of constructing, occupying and maintaining the Project. Reuse or modification of any such documents by Client, without Consultant’s written permission, shall be at Client’s sole risk, and Client agrees to indemnify and hold Consultant harmless from all claims, damages and expenses, including attorneys’ fees, arising out of such reuse by Client or by others acting through Client.

Client acknowledges that Consultant’s Instruments of Service may be stored and delivered to Client and others in electronic files (“Data”), and that anomalies and errors can be introduced into the Data when it is transferred or used in conjunction with incompatible computer equipment or software. Consultant’s Data is being furnished "as is" and Consultant shall have no duty to modify or update the Data unless a part of the approved Project. Consultant reserves the right to retain an archival paper or electronic copy of the Data delivered to Client or the general contractor which shall be referred to and shall be conclusive proof and govern in all disputes over the form or content of the Data furnished by Consultant.

If Consultant is not paid in full for all its services, Client shall, upon demand, return Consultant and Consultant’s sub-consultants Instruments of Service and refrain from using Instruments of Service for any purpose whatsoever.

II. CONSULTANTS RESPONSIBILITIES:

1. Consultant will perform its professional services in the manner identified in the Agreement for the identified fixed fees and budgeted items, excluding direct expenses. Services provided on a time and materials basis or additional services will be charged based on the following hourly billing rates:
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May 6, 2026 - Westpark Wildomar - Page 11
List of Standard Hourly Rates
Position Level Hourly Rate
President; Principal; Sr. Vice President; Vice President $350 - $425 Principal Planner; Director; Sr. Director $265 - $350
Senior Project Manager; Senior Planner; Senior Engineer $225 - $285 Project Manager; Associate II and III Planner; Associate Engineer; Sr. Analyst $190 - $265 Junior Project Manager; Assistant Project Manager; Associate I Planner; Assistant Planner; GIS Specialist; Sr. Support Staff
$165 - $210
Analyst; Junior Engineer; Technical Editor; Sr. Project Coordinator $150 - $175 Project Coordinator; Drafter; Assistant Analyst; Biologist $135 - $165 Support Staff $100 - $150
Once the maximum fee is reached, Consultant will stop work unless Consultant and Client agree to increase the maximum fee amount or Client agrees to pay for additional services in accordance with Consultant's billing rates identified herein.

This rate schedule is subject to change due to the granting of wage increases and/or other employer benefits to field or office employees during the lifetime of this agreement.

2. Document printing and preparation may be billed directly to Client’s account at the printing company at no additional administrative cost. Consultant administrative cost at cost plus fifteen percent (15%) will be billed when under Consultant’s account. All other reimbursable expenditures will be invoiced at cost plus fifteen percent (15%) handling fee. Sub-consultant costs not covered under this Agreement will be billed at cost plus twenty-five percent (25%). Mileage will be billed at the standard Federal rate as provided under Internal Revenue code.

3. Standard of Care: Consultant’s services shall be provided consistent with and limited to the standard of care applicable to such services, which is that Consultant shall provide its services consistent with the professional skill and care ordinarily provided by members of the same profession practicing in the same or similar locality under the same or similar circumstances. Such standard of care is not a warranty or guarantee and Consultant shall have no such obligation.

4. This Agreement comprises the entire and integrated agreement between Client and Consultant and supersedes all prior negotiations, representations or agreements, either written or oral. This Agreement may be amended only by written instrument signed by an authorized representative of both Client and Consultant.

5. If any of the provisions of this Agreement shall be finally determined to be invalid or unenforceable in whole or in part, the remaining provisions hereof shall remain in full force and effect and be binding upon Client and Consultant hereto. Client and Consultant agree to reform this Agreement to replace any such invalid or unenforceable provision with a valid and enforceable provision that comes as close as possible to the intention of the stricken provision.

6. If the scope of services includes Consultant's assistance in applying for governmental permits or approvals, Consultant's assistance shall not constitute a representation, warranty or guarantee that such permits or approvals will be acted upon favorably by any governmental agency.

7. Governing Law: The laws of the state in which the Project is located shall govern the validity and interpretation of this Agreement.
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Construction Observation: Consultant shall visit the project at intervals appropriate in the Consultant’s professional opinion, or as otherwise required by Client and agreed upon by Consultant, during construction to become generally familiar with the progress and quality of contractor’s work and to determine if the work is proceeding in general accordance with the Contract Documents. Client has not retained Consultant to make detailed inspections or to provide exhaustive or continuous project review and observation services. Consultant does not guarantee the performance of, and shall have no responsibility for, the acts or omissions of any contractor, subcontractor, supplier, or any other entity furnishing materials or performing any work on the project.

If Client desires more extensive project observation or full-time project representation, Client shall request such services be provided by Consultant as Additional Services in accordance with the terms of this Agreement.

It is agreed that Consultant’s services under this Agreement do not include project observation, review of contractor’s performance or any other construction phase services. Client assumes all responsibility for all construction phase services including, but not limited to:
a. Submittal review and approval
b. Contract document interpretation
c. Site observations
d. Change order review and approval
e. Review and approval of contractor payment applications f. Certificates of substantial and final completion
g. Preparation and disposition of punch lists
h. Responding to contractor requests for information
i. Administration of any operational and maintenance training including collection operational and training manuals
Client waives any claims against Consultant that may be in any way connected with Client’s decision not to retain Consultant to perform construction phase services. Client agrees, to the fullest extent permitted by law, to indemnify and hold harmless Consultant, its officers, directors, employees and sub-consultants (collectively, Consultant) against all damages, liabilities or costs, including reasonable attorneys’ fees and defense costs, arising out of or in any way connected with the performance of such services by other persons or entities and from any and all claims arising from modifications, clarifications, interpretations, adjustments or changes made to Contract Documents to reflect changed field or other conditions.

Client, Client’s contractors or subcontractors, or anyone for whom Client is legally liable shall assume full responsibility for the results of any changes made to the Contract Documents by persons other than Consultant during construction. Client agrees to waive any claims against Consultant and to release Consultant from any liability arising directly or indirectly from such changes.

Contract Documents Definition: The Contract Documents consist of the agreement, conditions of the contract (general, supplementary and other conditions), drawings, specifications, addenda issued prior to execution of the Agreement, other documents and modifications issued after execution of the Agreement.
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8. Jobsite Safety: Consultant shall not supervise, direct or have control over general contractor or its subcontractors, regardless of tier, any employee or agent thereof (hereinafter “Contractor”) work. Consultant shall not have authority over or responsibility for the construction means, methods, techniques, sequences or procedures or for safety precautions and programs in connection with the work of Contractor. Consultant does not guarantee the performance of the construction contract by Contractor and does not assume responsibility for Contractor’s failure to furnish and perform its work in accordance with the Construction Documents.

III. CLIENT’S RESPONSIBILITIES

1. Client acknowledges that its right to utilize reports and other documents of Consultant provided pursuant to this Agreement will continue only so long as Client is not in default, pursuant to the terms and conditions of this Agreement, and Client has performed all its obligations under this Agreement, including but not limited to payment for services rendered.

2. Client further agrees to waive all claims against Consultant resulting in any way from any unauthorized changes, use or reuse of the electronic files for any other project by anyone other than Consultant.

3. All fees and other charges due Consultant will be billed monthly and shall be due at the time of billing unless specified otherwise in this Agreement.

4. Consultant will provide Client with monthly invoices for services rendered and costs advanced.

Client agrees that all billings from Consultant to Client are correct and binding on Client unless Client, within ten (10) days from the date of receipt of such billing, notifies Consultant in writing of alleged inaccuracies, discrepancies, or errors in billing.

5. Client agrees to pay a monthly late payment charge, which will be the lesser of one and one-half percent (1-1/2%) per month or a monthly charge not to exceed the maximum legal rate, which will be applied to any unpaid balance commencing thirty (30) days after the date of the billing. If Client notes any inaccuracies, discrepancies, or errors in billing pursuant to Article III, late fees shall only apply beginning on the thirty-one (31) days after the inaccuracies, discrepancies, or errors have been corrected.

IV. OWNERSHIP AND USE OF DOCUMENTS AND DATA

1. Survival: Notwithstanding completion or termination of this Agreement for any reason, all rights, duties and obligations of the parties to this Agreement shall survive such completion or termination and remain in full force and effect until fulfilled hereunder and termination of this Agreement.

V. RISK ALLOCATION

1. Waiver of Consequential Damages: Notwithstanding any other provisions in this Agreement, Client and Consultant each waive any incidental, indirect or consequential damages against the other party arising out of or connected in any way to the Project or this Agreement.

Notwithstanding anything to the contrary set forth herein, the foregoing waiver shall not apply if the consequential damages are covered by Consultant’s insurance policy.

2. Indemnity: Consultant and Client each agrees to indemnify and hold harmless the other (Indemnitor and Indemnitee), and its respective principals, officers, directors, partners, employees, and any other entity or person for which Indemnitor and Indemnitee is legally liable, from and against any damages, losses, liabilities, judgments, settlements, expenses, and costs (including reasonable and necessary attorneys' fees, costs and expenses recoverable under 744
May 6, 2026 - Westpark Wildomar - Page 14
applicable law), that Indemnitee incurs as a result of third party claims, demands, actions, suits or matters connected therewith, to the extent caused by the negligent acts, errors or omissions, or willful misconduct of Indemnitor in the performance of services under this Agreement and any other entity or person for which the Indemnitor is legally liable. Indemnitor agrees use commercially reasonable efforts to obtain executed indemnity agreements with provisions identical to those set forth in this indemnity provision from each and every consultant it retains.

In no event shall the indemnification obligation extend beyond the date when the institution of legal or equitable proceedings for professional negligence would be barred by any applicable statute of repose or statute of limitations. Indemnitor is not obligated to indemnify and hold harmless Indemnitee for its active or sole negligence, or willful misconduct.

If the project is in California, notwithstanding the foregoing, if Indemnitor’s obligation to indemnify arises out of Indemnitor’s performance of services for the Project as a “design professional,” as that term is defined in California Civil Code Section 2782.8, Indemnitor’s indemnity obligation shall be limited in accordance with the provisions of Section 2782.8 as it was in effect as of the date of this Agreement.

If the project is not in California, Notwithstanding any language to the contrary in this Indemnity, Indemnitor shall only be required to reimburse Indemnitee for its reasonable defense fees, costs, and expenses in direct proportion to Indemnitor’s negligence on a percentage basis as ultimately determined by a court of competent jurisdiction and further, only to the extent such fees, costs, and expenses were directly attributable to Indemnitee’s defense of a suit based on Indemnitor’s actual negligence. Indemnitor is not obligated to indemnify the Indemnitee for Indemnitee's own negligence or willful misconduct.

3. Waiver of Personal Liability: It is intended by the parties to this Agreement that Consultant or its sub-consultant(s) services in connection with this Project shall not subject Consultant’s or its subconsultant(s) individual employees, officers or directors to any personal legal exposure for the risks associated with the Project or this Agreement, or any Addenda. Therefore, and notwithstanding anything to the contrary contained herein, Client agrees that as Client’s sole and exclusive remedy, any claim, demand or suit shall be directed and/or asserted only against Consultant, a California corporation or its incorporated sub-consultant(s), and not against any of Consultant or its sub-consultant(s) individual employees, officers or directors.

4. Consultant will be legally liable for only the services expressly undertaken pursuant to this Agreement, and not otherwise. Consultant will not be legally liable for the providing of, or the failure to provide other services, even if information from others is incorporated into Consultant's instruments of service for ease of reference or otherwise. Further, and without limitation, Consultant will not be responsible for delays or other matters beyond its reasonable control; for inaccurate information provided to it by Client or other reasonably reliable sources; for site conditions of which it was not informed; for hazardous materials or toxic substances at the Project site; for construction means, methods, techniques, sequences or procedures, including without limitation excavation, shoring, demolition or erection procedures or construction safety precautions and programs; for the timeliness or quality of contractor performance or for the failure of any contractor to perform work in accordance with the Project’s construction documents; or for actions or inaction of third parties including other consultants, utility companies and governmental or quasi-governmental agencies.

5. Limitation of Liability: To the extent permitted by law, the total liability, in the aggregate, of Consultant and its employees, officers, directors, members, partners, agents, and consultants, to Client, its subsidiary and/or affiliated companies and its respective employees, officers, directors, 745
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members, partners, agents and anyone claiming by, through, or under Client, for any and all injuries, claims, losses, expenses, or damages whatsoever arising out of, resulting from or in any way related to Consultant’s services, the Project or this Agreement, or any addenda, from any cause or causes whatsoever, including but not limited to, negligence, strict liability, breach of express or implied contract or warranty shall not exceed a total amount of $50,000.

6. Certification: Consultant shall not be required to execute certificates, consents or reliance letters that would require knowledge, services or responsibilities beyond the scope of this Agreement, and shall not be required to sign any documents that would result in Consultant having to certify the existence of conditions whose existence Consultant cannot reasonably ascertain beyond its standard of care.

7. Unauthorized Changes to Plans: In the event Client, Client's contractors or subcontractors or anyone for whom Client is legally liable, makes or permits any changes to be made to any reports, plans, specifications or other construction documents prepared by Consultant without obtaining Consultant's prior written consent, Client agrees to waive any claim against Consultant and to release Consultant from any liability arising directly or indirectly from such changes. In addition, Client agrees (1) to the fullest extent permitted by law, to indemnify and hold harmless Consultant from any damages, liabilities or costs arising from such change, and (2) to include in any contracts for construction appropriate language that prohibits any contractor or subcontractors of any tier from making any changes or modifications to Consultant's construction documents without the prior written approval of Consultant and that further requires contractor to indemnify both Consultant and Client from any liability or cost arising from such changes made without such proper authorization.

VI. INSURANCE

1. Insurance: Consultant shall purchase business insurance as follows:
a. Professional Liability Insurance, with prior acts coverage sufficient to cover the services performed under this Agreement, and policy limits in an amount of $1,000,000 each claim and $2,000,000 annual policy period aggregate limit.

Consultant specifically agrees, pursuant to this Agreement, to waive any rights of recovery against Client because of any payment made to the extent coverage is provided by the policy. b. Commercial General Liability Insurance (ISO CG 0001 0413), or another equivalent occurrence-based policy form, including coverage for bodily injury and property damage liability arising out of premises, operations, completed operations, and products in addition to advertising injury and personal injury liability coverage with a per project limit of not less than $1,000,000 each occurrence and $2,000,000 general aggregate limit.

Consultant specifically agrees, pursuant to this Agreement, to the following:
i. Additional Insured Provision: Shall include Client and Client-designated additional insured(s), to the extent coverage is provided by the policy, caused in whole or in part by Consultant or those acting on Consultant’s behalf. Additional insured coverage shall be provided by a combination of the CG2010 0413 and CG2037 12 19 endorsements, or other comparable endorsement(s).
ii. Primary and Non-Contributory Provision: The insurance provided to Clientdesignated additional insured(s) is primary to other insurance, which covers such additional insured as a named insured, and will not share with that other insurance 746
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to the extent coverage is provided by the policy. Primary and Non-contributory coverage shall be provided by CG2401 12 19, or other comparable endorsement. iii. Waiver of Subrogation Provision: The insurance provided shall waive any rights of recovery against Client-designated additional insured(s), because of any payment made to the extent coverage is provided by the policy. Waiver of Subrogation provision shall be provided by CG2404 12 19, or other comparable endorsement. c. Owned, Hired and Non-Owned Automobile Liability Insurance, with a limit of not less than $1,000,000 combined single limit for bodily injury and property damage liability arising out of the maintenance or use of any policy covered hired or non-owned automobile by Consultant or Consultant’s employees in the course of Consultant’s business.

Consultant specifically agrees, pursuant to this Agreement, to the following:
i. Additional Insured Provision: Shall include Client-designated additional insured(s), to the extent coverage is provided by the policy.
ii. Waiver of Subrogation Provision: The insurance provided shall waive any rights of recovery against Client-designated additional insured(s), because of any payment made to the extent coverage is provided by the policy.
d. Commercial Umbrella or Excess Liability Insurance (ISO CX or CU 00 01 04 13), or another equivalent occurrence-based policy form, on a follow form basis, with a limit of not less than $2,000,000 each occurrence and $2,000,000 general aggregate limit. Coverage shall be excess of commercial general liability, hired and non-owned automobile liability and employers’ liability with such coverage being concurrent with underlying insurance. e. Workers’ Compensation Insurance, covering Consultant’s employees in accordance with statutory requirements of all jurisdiction(s) in which Services are being performed and Employers’ Liability Insurance in an amount of:

Bodily Injury by Accident: $1,000,000 Each Accident
Bodily Injury by Disease: $1,000,000 Policy Limit
Bodily Injury by Disease: $1,000,000 Each Employee
Consultant specifically agrees, pursuant to this Agreement, to the following:
i. Waiver of Subrogation Provision: The insurance provided shall waive any rights of recovery against Client and other person(s) or organization(s) that Consultant is required by contract or agreement, because of any payment made to the extent coverage is provided by the policy. Waiver of subrogation provision shall be provided by WC 04 03 06 (Ed. 4-84) from the Workers’ Compensation Insurance Rating Bureau or WC 00 03 13 (Ed. 4-84) from the National Council on Compensation Insurance, or other comparable endorsement.
f. Certificates of Insurance: Prior to the commencement of this Agreement and upon the renewal of any of the insurance policies required hereunder, Consultant shall furnish certificates of insurance to Client as evidence of the insurance listed in Article VI.

2. Compliance with Code: Consultant shall exercise due and reasonable professional care in observing those federal, state, and local codes, standards, statutes, and regulations applicable at the time Consultant renders service. Notwithstanding the foregoing, Consultant has no responsibility for the discovery, presence, handling, removal, or disposal of, or exposure of 747
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persons to, hazardous materials or toxic substances in any form at the Project site. It is understood, however, that various codes and regulations are subject to varying and sometimes contradictory interpretation. Consultant shall exercise its professional skill and care consistent with, and limited to, the generally accepted standard of care to provide a design that complies with such regulations and codes.

VII. DISPUTE RESOLUTION

1. Except as provided in subdivisions (b) and (c), in an effort to resolve any conflicts that arise during the design or construction of the project or following completion of the project, Client and Consultant agree that all disputes between them arising out of or relating to this Agreement shall first be submitted to nonbinding mediation before an agreed-upon mediator. Mediation shall take place within 60 days of a written demand for mediation, with costs shared equally by both parties, unless otherwise agreed. If mediation does not result in a resolution, either party may proceed with litigation or arbitration as permitted by law.
(b) Subdivision (a) shall not preclude or limit either party’s right to file an action in small claims court if the amount in dispute falls within the court’s jurisdiction. (c) Subdivision (a) shall not preclude or limit Consultant’s right to record a mechanic’s lien or other legal notice securing its right to payment, as permitted by applicable law.

2. Reliance on Information Provided by Others: Consultant shall be entitled to rely, without liability, on the completeness and accuracy of any and all information and data provided by Client, Client’s consultants and contractors, and information from public records, without the need for independent verification. Notwithstanding the foregoing, Consultant shall use its reasonable judgment and experience in determining whether such reliance is advisable.

Client will also require its consultants and contractors to promptly notify Client if its consultants or contractor(s) observes or becomes aware of faults or defects in documents prepared by Consultant and Client will provide prompt written notice to Consultant.

3. Assignment: Neither Consultant nor Client may assign its obligations, interests, or delegate its duties under this Agreement (including monies that are due or monies that may be due) without prior written permission of the other party, which consent shall not be unreasonably withheld.

4. Severability: If any of the provisions of this Agreement shall be finally determined to be invalid or unenforceable in whole or in part, the remaining provisions hereof shall remain in full force and effect and be binding upon Consultant and Client hereto. Consultant and Client agree to reform this Agreement to replace any such invalid or unenforceable provision with a valid and enforceable provision that comes as close as possible to the intention of the stricken provision.

VIII. GENERAL PROVISIONS

1. Suspension of Services: Services may be suspended in the event of the following:
a. A substantial failure of performance by either party. b. Any Client’s payment is more than thirty (30) calendar days past due and Consultant shall have no liability to Client for delay or damage caused Client because of such suspension of services.
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c. Before resuming services, Client shall pay Consultant all sums due prior to such suspension and expenses incurred in the interruption and resumption of Consultant’s services.

Consultant’s fees for the remaining services and the time schedules shall be equitably adjusted.
d. If the Project is abandoned or suspended in whole or part for more than a cumulative ninety (90) calendar days or indefinitely postponed, either party may terminate this Agreement and Consultant shall be paid for all services provided.
e. If the Project is resumed after a delay of more than ninety (90) calendar days in the aggregate, Consultant shall be entitled to additional compensation for remobilization costs and the time schedules shall be equitably adjusted.

2. Termination: Either party may terminate this Agreement upon seven (7) working days' written notice to the other party, with or without cause. Said notice shall be deemed to be effective upon delivery to the other party. In the event of termination by Client, Consultant shall cease work at the time specified, or if no time is specified, at the end of the day on the day receipt of the notice.

Consultant shall be paid in full for services performed and expenses incurred to date as reasonably agreed upon by both parties.

3. Third-Party Beneficiaries: Client and Consultant agree that services performed by Consultant under this Agreement are solely for the benefit of Client, and are not intended by either Client or Consultant to benefit any other person or entity including, but not limited to, the Project contractor and/or any of its subcontractors. Any such benefit is purely incidental and such other person shall not be deemed a third-party beneficiary of this contract. 749

CITY OF WILDOMAR

CITY COUNCIL REGULAR MEETING

CONSENT CALENDAR
Agenda Staff Report # 1.22
Meeting Date: May 13, 2026
SUBJECT: Approval of a Services Agreement with Infinity Technologies for Information Technology and GIS Support Services
SUBMITTED BY: Cory Gorham, Assistant to the City Manager PREPARED BY: Cory Gorham, Assistant to the City Manager ACTION:

Authorize the City Manager to execute a Services Agreement with Infinity Technologies for Information Technology and GIS Support Services and waive any informality or irregularity in the bid.

SUMMARY:

The City Council is being asked to approve a 3-year Services Agreement with Infinity Technologies to provide managed Information Technology (IT) and Geographic Information System (GIS) support services. Infinity Technologies is the City’s current service provider and has supported the City since 2021. The proposed agreement will continue these services while enhancing service delivery, including increasing on-site support from two (2) days per week to three (3) days per week.

BACKGROUND:

The City of Wildomar currently contracts for IT and GIS support services to maintain daily operations, support staff, and ensure the reliability and security of the City’s technology environment. Infinity Technologies has served as the City’s IT and GIS provider since 2021, supporting the development and ongoing operation of the City’s systems, infrastructure, and applications. The original agreement with Infinity Technologies was approved in May of 2021 for a three year term with two additional one year extensions. The City has exercised both extensions and the agreement is set to expire on June 1, 2026.

As the City’s operational needs have evolved, including increased reliance on digital services, cybersecurity requirements, integration of GIS across departments, and increased staff size, the City initiated a Request for Proposals (RFP) process to evaluate service delivery options, cost effectiveness, and to ensure alignment with current and future priorities.

The RFP was released on March 24, 2026, and proposals were due on April 30, 2026. The RFP sought qualified firms capable of providing comprehensive services, including help desk support, infrastructure management, cybersecurity, GIS services, audio/visual support for public meetings, and an option for website development and maintenance.
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As part of the process, the City conducted a staff survey to assess current service performance and identify areas for improvement. Key themes included the need for improved response times, enhanced cybersecurity, modernization of systems, and a more proactive service model.

Following receipt and evaluation of proposals, staff determined that Infinity Technologies remains best positioned to meet the City’s operational needs due to its institutional knowledge, proven performance, competitive pricing, and ability to provide continuity of service without disruption.

DISCUSSION:

The selection of a managed IT and GIS services provider is a critical operational decision, as these services support nearly all City functions, including finance, community development, public works, engineering, and public-facing services. As such, reliability, responsiveness, and system continuity are essential to maintaining daily operations and delivering services to the community.

Following the issuance of the Request for Proposals (RFP) and receipt of eight qualified submissions, staff conducted a comprehensive evaluation process. Proposals were evaluated based on experience, technical approach, service delivery model, staffing, transition plan, and cost. While several firms demonstrated strong qualifications, Infinity Technologies was determined to provide the best overall value to the City when considering both operational continuity and long-term service delivery.

A key factor in this determination is Infinity Technologies’ longstanding role as the City’s current IT and GIS provider. Infinity Technologies has supported the City since 2021 and has developed a deep understanding of the City’s systems, infrastructure, applications, and operational workflows . This institutional knowledge significantly reduces the risk typically associated with transitioning to a new provider, including potential service disruptions, delays in onboarding, and loss of system familiarity.

Unlike a new provider that would require a transition period to assess and learn the City’s environment, Infinity Technologies proposes a “continuity and optimization” approach. This model allows services to continue uninterrupted while focusing immediately on validating system performance, addressing gaps, and implementing targeted improvements within the first 90 days. This approach aligns with the City’s operational needs and minimizes risk during the contract transition period.

Infinity Technologies also provides a fully integrated IT and GIS service model, which is a key advantage for the City. Rather than treating GIS as a separate or siloed function, their approach embeds GIS services within the broader IT framework, allowing for better coordination, improved data integration, and enhanced support for cross-departmental workflows. This integration supports more efficient operations and enables data-driven decision-making across departments.

The proposed service delivery model includes a combination of on-site support, remote support, and specialized technical resources. The City will continue to receive 24/7 help desk support, proactive system monitoring, cybersecurity services, and infrastructure management. In addition, a dedicated onsite technician will serve as the primary point of contact for day-to-day support, troubleshooting, and 751
coordination with City staff.

Based on feedback received through the staff survey, staff identified a need for increased on-site presence to improve responsiveness and provide more direct support to departments. As a result, the proposed agreement includes an increase in on-site services from two (2) days per week to three (3) days per week. This enhancement is expected to improve service delivery by reducing response times for in-person issues, increasing staff accessibility to IT support, and strengthening coordination across departments.

Infinity Technologies also demonstrated a strong service delivery framework supported by defined Service Level Agreements (SLAs), performance tracking, and regular reporting. Their approach includes centralized service management, priority-based response protocols, and structured escalation procedures, ensuring accountability and transparency in service delivery. The firm also provides ongoing strategic planning support, including technology roadmaps, lifecycle planning, and budget forecasting, which aligns with the City’s goal of transitioning to a more proactive and strategic technology management model.

While other proposers offered competitive and innovative solutions, staff determined that Infinity Technologies provides the optimal balance of reliability, continuity, pricing, and opportunity for improvement. The ability to maintain uninterrupted operations while implementing targeted enhancements positions the City to improve service delivery without the risks associated with a full transition to a new provider.

Overall, the proposed agreement with Infinity Technologies supports the City’s objectives of maintaining stable operations, improving service responsiveness, strengthening cybersecurity, and advancing longterm technology modernization efforts.

FISCAL IMPACT:

The proposed Services Agreement with Infinity Technologies will be funded through the City’s adopted budget for Information Technology services. The agreement is structured to provide a fixed monthly cost for core IT and GIS services, ensuring predictability and stability for budgeting purposes. The year-to-year increases in annual cost reflect an annual adjustment of three percent (3%). The proposed Year 1 costs are within and do not exceed the approved budget for Fiscal Year 2026/27.

Year 1: $205,136
Year 2: $211,290
Year 3: $217,628
ATTACHMENTS:

City of Wildomar_IT-GIS Support Services Proposal v2.pdf Request for Proposal Wildomar - IT and GIS Support Services.pdf 2026 Agreement for Services Infinity Technologies.pdf
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INFINITY TECHNOLOGIES
Northern California: 2130 Professional Drive, Ste 240, Roseville, CA 95661 Southern California: 27051 Towne Centre Dr, Suite 120, Lake Forest, CA 92610 www.inftechnologies.com

INFORMATION TECHNOLOGY

AND GIS SUPPORT SERVICES
APRIL 2026
753

TABLE OF CONTENTS
SECTION 1. EXECUTIVE SUMMARY .......................................................................... 2 SECTION 2. QUALIFICATIONS, EXPERIENCE, & REFERENCES ............................... 5 SECTION 3. PROPOSED STAFFING & PROJECT ORGANIZATION ............................ 9 SECTION 4. RELEVANT QUALIFICATIONS & REFERENCES ................................... 15 SECTION 5. IMPLEMENTATION & OPTIMIZATION STRATEGY ................................ 18 SECTION 6. PROPOSED ENHANCEMENTS & INNOVATIONS ................................. 32 SECTION 7. COST PROPOSAL ................................................................................. 36 APPENDICES ............................................................................................................ 43 APPENDIX A – KEY PERSONNEL & QUALIFICATIONS ............................................ 44 APPENDIX B – SERVICE DELIVERY & OPERATIONAL MODELS .............................. 45 APPENDIX C –PERFORMANCE, SLA, AND SERVICE DELIVERY SAMPLES ............ 49 APPENDIX D – MUNICIPAL EXPERIENCE & PROJECT REFERENCES ..................... 53 754
April 30, 2026
Cory Gorham, Assistant to the City Manager
City of Wildomar
23873 Clinton Keith Road, Suite 103
Wildomar, CA 92595
RE: REQUEST FOR PROPOSAL | INFORMATION TECHNOLOGY AND GIS SUPPORT SERVICES Dear Cory and Evaluation Committee Members:

Infinity Technologies has supported the City of Wildomar (City) since its incorporation in 2008, providing IT and GIS services as the City’s technology environment was established and matured.

This experience provides direct knowledge of the City’s systems, operations, and priorities.

Infinity Technologies currently delivers integrated services including 24/7 help desk support, onsite technical services, infrastructure management, cybersecurity, and GIS. These services have evolved to support increasing operational needs, including GIS integration with City systems and workflows. Infinity Technologies also offers optional services including website development and maintenance, as well as business systems support, integration, and optimization, aligned with evolving City needs.

If selected, Infinity Technologies will continue services through a Continuity and Optimization Plan, replacing a traditional transition with immediate focus on validation, performance improvements, and targeted enhancements within the first 90 days. This approach ensures uninterrupted operations while advancing service delivery.

Key Differentiators
• Institutional Knowledge: Continuous support since City incorporation, eliminating transition risk.
• Integrated IT and GIS Services: Unified service model aligned with City operations. • Proven Performance: Established service levels, reporting, and operational consistency. • Immediate Optimization: Ability to implement improvements from Day 1.

Infinity Technologies confirms its ability to meet all RFP requirements and comply with applicable laws, regulations, and City policies.

We appreciate the opportunity to continue its long-standing partnership with the City of Wildomar.

If you have any questions, please contact me at (916) 273-4662 or [email protected] Sincerely,
Mohammad Ahmed
President and Chief Executive Officer
Infinity Technologies
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INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 2
SECTION 1. EXECUTIVE SUMMARY
Infinity Technologies has served as the City of Wildomar’s IT and GIS provider since its incorporation in 2008, supporting the development and ongoing operation of the City’s technology environment. This experience provides direct knowledge of the City’s systems, infrastructure, and operational workflows.

Infinity Technologies proposes to continue delivering integrated IT and GIS services through an established service model that ensures uninterrupted operations, reduced risk, and immediate focus on system optimization.

All required services are currently in place and will continue without transition at contract commencement.

1.1 CONTINUITY AND LOW-RISK SERVICE DELIVERY
As the current provider, Infinity Technologies will deliver uninterrupted service from Day 1 using existing staff, systems knowledge, and established processes. This approach eliminates transition delays, knowledge transfer gaps, and service disruption risk.

1.2 CONTINUITY AND OPTIMIZATION APPROACH
Rather than a traditional transition, Infinity Technologies will execute a Continuity and Optimization Plan focused on validating current systems and implementing targeted improvements. Within the first 90 days, this includes:
• Validation of system configurations, documentation, and performance. • Service delivery processes and reporting will be refined. • Targeted improvements in cybersecurity, infrastructure, and GIS integration will be implemented.
• Updated IT and GIS roadmaps will be delivered.

This approach enables immediate progress while maintaining uninterrupted operations.

1.3 INTEGRATED IT AND GIS SERVICE DELIVERY
Infinity Technologies delivers IT and GIS services through a unified operational framework, positioning GIS as an embedded enterprise capability. This model supports:
• Integration with core systems (permitting, asset management). • Consistent data governance and security.
• Centralized service management and support.
• Ongoing maintenance of GIS applications and datasets.

This integration improves coordination across departments and supports data-driven decisionmaking. 756
INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 3
Figure 1. Integrated IT and GIS Service Delivery Model
This model illustrates how GIS is delivered as an embedded capability within the City’s IT service platform—integrating infrastructure, applications, and service delivery to enable coordinated operations, data-driven decision-making, and cross-departmental efficiency.

1.4 SERVICE DELIVERY MODEL
Services are delivered through a structured, SLA-driven framework and include:
• 24/7 help desk and end-user support
• On-site technical services
• Infrastructure, network, and cloud management
• Cybersecurity monitoring and response
• GIS services including data, applications, and system integration.

1.5 OPTIONAL DIGITAL AND BUSINESS SYSTEMS SUPPORT
Infinity Technologies provides optional services to support evolving City needs, including:
• Website development and maintenance.
• Business systems support, including system selection, integration, and optimization. 757
INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 4
These services extend the City’s ability to enhance digital services and align systems with operational workflows.

1.6 STRATEGIC PLANNING AND MODERNIZATION
Infinity Technologies supports long-term City objectives through:
• Technology lifecycle planning and budget forecasting. • Cybersecurity program advancement.
• Expansion and optimization of GIS and digital services.

1.7 GOVERNANCE, ACCOUNTABILITY, AND COST PREDICTABILITY Infinity Technologies provides an established team, defined governance structure, and performance management framework. Fixed monthly pricing ensures cost predictability, while continuity of services eliminates transition-related cost and risk. 758
INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 5
SECTION 2. QUALIFICATIONS, EXPERIENCE, &

REFERENCES

2.1 FIRM OVERVIEW
Infinity Technologies is a California-based corporation providing managed IT and GIS services almost exclusively to public-sector organizations. Founded in 2007 within Interwest Consulting Group and established as an independent entity in 2021, the firm supports government agencies requiring secure, stable, and continuously available technology systems.

Infinity Technologies employs over 80 professionals and maintains offices in Roseville and Lake Forest, providing statewide support across California.

2.2 FINANCIAL STATUS
Infinity Technologies is a stable, privately held California corporation with the financial capacity to perform the services described in this RFP.
• No bankruptcy filings.
• No pending litigation affecting performance.
• No claims or settlements within the past five years impacting service delivery. • No planned mergers, acquisitions, or office closures affecting operations.

2.3 MUNICIPAL EXPERIENCE AND OUR ADVANTAGE
Infinity Technologies supports 100+ municipal and public-sector organizations, delivering IT and GIS services in environments requiring reliability, regulatory compliance, and cross-department coordination.

This long-standing engagement provides:
• Direct knowledge of City systems, staff, and workflows. • Established service delivery processes and documentation. • Immediate service continuity without transition or discovery.

Infinity Technologies delivers integrated IT and GIS services in comparable municipal environments supporting:
• Permitting and asset management systems.
• Public-facing services and GIS applications.
• Cross-department operational workflows.

Representative municipal clients include:
• City of Bell
• City of Lakewood
• City of Laguna Niguel
• City of Rancho Santa Margarita
• City of San Juan Capistrano
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INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 6
Detailed contact information for our references are provided in Section 4.4.

2.4 RELEVANT EXPERIENCE – CITY OF WILDOMAR
Infinity Technologies has delivered infrastructure, cybersecurity, cloud, and application initiatives within the City’s environment while maintaining continuous operations.

Table 2-1. Summary of Key Initiatives and Outcomes

CATEGORY KEY INITIATIVES OUTCOME
Infrastructure
& Network
Network upgrades, wireless deployment,
VLAN segmentation, backup internet, UPS
systems, facility expansion support.

Improved performance,
resiliency, and capacity.

Systems & Cloud
Modernization
.GOV migration, Microsoft 365 deployment,
server upgrades, domain controller
deployment, legacy system replacement.

Modernized systems
and improved
accessibility.

Cybersecurity Email security (Proofpoint), endpoint
protection (MDR), M365 security controls,
backup modernization.

Strengthened security
posture and threat
detection.

Data Protection
& Disaster
Recovery (DR)
Datto backup implementation, redundant
systems, recovery capabilities.

Reliable backup,
recovery, and
continuity.

Enterprise
Applications
Oracle financial system support, application
integrations.

Stable operation of
critical business
systems.

Facilities &
Public Safety
Verkada camera deployment, multi-site
infrastructure support.

Enhanced physical
security and monitoring.

2.5 SERVICE DELIVERY PERFORMANCE AND SLA FRAMEWORK
Infinity Technologies provides a performance-driven Service Level Agreement (SLA) governing all IT, GIS, and cybersecurity services. The SLA establishes clear service expectations, measurable performance standards, and defined escalation obligations, ensuring reliable, secure, and uninterrupted technology operations for the City.

Supporting performance metrics, reporting samples, and SLA validation data are provided in Appendix C (Performance and SLA Evidence).

Service Coverage and Availability
Services are delivered continuously to meet the City’s operational requirements, including afterhours and public meeting support. 760
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SERVICE CATEGORY COVERAGE STANDARD
Help Desk Support 24/7/365 remote support (phone, email, remote tools).

On-Site Support 2 days/week (expandable to 3–4 days as requested).

After-Hours Support On-call technicians for critical incidents.

Public Meeting Support On-site and after-hours support as required.

Service Level Expectations and Performance Standards
All service requests—including IT and GIS—are prioritized based on operational impact and managed under a unified SLA framework.

PRIORITY TYPICAL IMPACT RESPONSE TIME TARGET RESOLUTION Critical (P1) System outage, cybersecurity
incident, or major service disruption. ≤ 15 minutes 4–8 hours or immediate workaround High (P2) Multi-user or core system impact. ≤ 15 minutes Same or next business day
Medium (P3) Standard user issues, GIS
updates, application errors. ≤ 30 minutes 2–3 business days Low (P4) Service requests, enhancements,
non-urgent tasks. ≤ 1 business day As scheduled
Response time reflects acknowledgment and initiation of work. Resolution targets represent typical timeframes and may vary based on system complexity, dependencies, or required approvals.

Cybersecurity Incident Response Obligations
In alignment with RFP requirements, Infinity Technologies maintains defined response protocols for cybersecurity events.
• Initial Notification: ≤ 1 hour from confirmed detection • Preliminary Incident Report: ≤ 24 hours
• Final Root Cause and Remediation Report: ≤ 10 business days Response actions includes ongoing coordination with City leadership and stakeholders.

Service Management, Tracking, and Reporting
All services are managed through a centralized IT Service Management (ITSM) platform.

Capabilities include:
• Logging and tracking all IT and GIS service requests. • Assignment of priority, ownership, and escalation level. 761
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• Real-time visibility into ticket status and performance.

Reporting includes:
• SLA compliance and response metrics.
• Ticket volumes, trends, and recurring issues.
• System performance and operational insights.

Review cadence:
• Ongoing operational coordination.
• Quarterly Business Reviews (QBRs).
• Annual planning and lifecycle reviews.

Escalation Framework and Accountability
A structured escalation framework ensures timely resolution and accountability for all service requests.

Table 2-4 Escalation Levels

LEVEL RESPONSIBILITY TRIGGER
Level 1 Service Desk / Technical Support Initial response and issue resolution.

Level 2 Project Manager SLA risk, multi-department impact.

Level 3 Executive Escalation Critical incidents, prolonged disruption.

Level 4 City Coordination Strategic, policy, or high-impact decisions.

Continuous Improvement and Service Optimization
Service delivery is continuously improved through proactive monitoring and performance review. • Root cause analysis of recurring issues.
• Proactive maintenance and system monitoring.
• Identification of efficiency and automation opportunities. • Ongoing SLA performance review and refinement
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INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 9
SECTION 3. PROPOSED STAFFING & PROJECT

ORGANIZATION

3.1 ORGANIZATIONAL STRUCTURE & SERVICE DELIVERY APPROACH Infinity Technologies will serve as the Prime Contractor and single point of accountability for all services. The City will interface directly with designated Project Managers responsible for coordination, communication, and overall service performance.

The service delivery model is structured to provide:
• Clear accountability and governance.
• Consistent service delivery across IT and GIS.
• Defined escalation paths.
• Integration of on-site, remote, and specialized resources.

3.2 ORGANIZATIONAL CHART
Figure 3-1 Integrated IT & GIS Service Delivery Organization 763
INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 10
Infinity Technologies provides an integrated service delivery model that aligns IT and GIS services under a unified governance and operational framework, supported by optional services that extend the City’s capabilities as needed.

As the current provider, this structure reflects established personnel, systems knowledge, and operational workflows, enabling immediate continuity and ongoing improvement without transition.

IT services provide the foundational layer supporting infrastructure, systems, cybersecurity, and end-user operations. GIS services are integrated to support data-driven operations, system coordination, and application development across departments.

Optional services extend this model to support evolving City needs, including:
• Website development and maintenance.
• Business systems support (selection, implementation, integration, optimization).

All services operate within a shared service management framework, including centralized ticketing, defined service levels, and coordinated escalation.

3.3 IT & GIS SERVICE DELIVERY MODEL
Infinity Technologies delivers IT and GIS services as coordinated functional areas within a unified service delivery framework.

3.3.1 Core IT Coverage
• Dedicated full-time On-Site Technician [current assignment] • 24/7 Help Desk support
• Infrastructure, network, and cloud engineering
• Cybersecurity monitoring and response
• After-hours support for critical operations

3.3.2 Core GIS Coverage
• GIS program management and coordination
• ArcGIS administration and application support
• Spatial data management and standardization
• Integration with City systems (permitting, asset management) • Application and dashboard support

3.3.3 Integrated Service Functions

FUNCTION DESCRIPTION
Service Desk Central point of contact for all requests and issues. 764
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24/7 Support Continuous availability for incidents.

Technical Escalation Coordination across IT, GIS, engineering, and cybersecurity.

Engineering Support Infrastructure, network, cloud, and platform systems.

Cybersecurity Monitoring, vulnerability management, incident response.

GIS Services Data management, applications, and system integration.

Service Delivery Management SLA oversight, reporting, and coordination.

3.4 ON-SITE SUPPORT AND CONTINUITY
Infinity Technologies provides on-site support through a primary technician model. • Dedicated On-Site Technician assigned to the City.
• Provides day-to-day support, troubleshooting, and coordination. • Supports meetings and operational activities.
• Escalates issues to IT and GIS resources.

Continuity is maintained through:
• Existing personnel with knowledge of City systems.
• Backup staff coverage.
• Documented systems and processes.

3.5 SERVICE DELIVERY OPERATIONS AND CONTROLS
Service delivery is managed through:
• Centralized ticketing system.
• Priority-based workflows.
• Defined escalation procedures.
• Proactive monitoring.
• Performance reporting.

3.6 STAFFING PLAN – INTEGRATED SERVICE DELIVERY TEAM
Infinity Technologies provides a unified IT and GIS staffing model supported by optional, projectbased resources. Roles are organized by service area to provide clarity while maintaining integrated delivery.

Core IT & GIS Service Delivery Team

TEAM NAME & ROLE RESPONSIBILITIES CURRENT

ASSIGNMENT COMMITMENT
IT Mohammad Ahmed
Project Executive
Executive oversight,
contract accountability,
and escalation authority.

Municipal and public
sector clients. 15%
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IT Sheetal Paranjpye
Service Delivery Dir.

SLA performance,
reporting, and
operational governance.

Municipal and public
sector clients. 15%
IT Hector Martinez
Project Manager (POC)
Day-to-day coordination,
client communication,
and issue resolution.

Municipal and public
sector clients. 15%
IT Jerry Moore
Cybersecurity Lead
Monitoring, threat
response, and risk
management.

All municipal clients
(shared services). 15%
IT Robert Guthertz
Help Desk Lead
Ticket management,
escalation coordination,
and service quality.

All municipal clients
(shared services). 15%
IT Patrick Lopez
Systems Engineer
Infrastructure, server,
and network support.

Municipal and public
sector clients,
including Wildomar.
50%
IT Cyrus Sutherland
Systems Engineer
Network engineering and
advanced troubleshooting.

Municipal and public
sector clients. 50%
IT Jae LeGrant
On-Site Technician
End-user support, onsite
coordination, and
meeting support.

Wildomar (current
assignment). 100%
GIS Mark Dumford
Project Manager
Oversight, integration, and
stakeholder coordination.

Municipal and public
sector clients,
including Wildomar.
16%
GIS Abby Thornton
Team Lead
Service delivery, system
ownership, applications,
and data governance.

Municipal and public
sector clients,
including Wildomar.
30%
GIS Joey Jimenez
Technical Support
Data management,
mapping, & user support.

Municipal and public
sector clients. 20%
GIS Monique Terry
Technical Support
GIS maintenance,
updates, and data support.

Municipal and public
sector clients. 15%
GIS
Elisa Barrios
Technical Support
(Local)
GIS analysis, application
support, & local
coordination.

Regional / municipal
support (local
resources).
20%
GIS
Todd Lighthizer
Enterprise Architect
(Advisory)
Senior GIS architecture,
system integration,
advanced initiatives, and
escalation support.

Available across
municipal clients
(as needed).

As Required

3.6.1 Optional Services Staffing (Project-Based)
Infinity Technologies provides specialized resources for website and business systems initiatives on an as-needed basis, enabling access to targeted expertise without ongoing staffing commitments.
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SERVICE AREA ROLE RESPONSIBILITY
Website
Development
& Maintenance
Project Manager Oversees project delivery, coordination with City staff, schedule, and quality control.

Web Developer Develops and maintains website functionality, integrations, and performance optimization.

ADA Accessibility
Specialist
Conducts accessibility audits, remediation planning,
and ongoing WCAG compliance support.

UX/UI &
Graphic Designer
Designs user interface, improves usability, ensures
consistent branding and user experience.

Business Analyst Defines requirements, coordinates with departments, supports integration with City systems and workflows.

Business
Systems Support
& Optimization
Business Analyst
Supports system selection, requirements definition,
implementation coordination, integration, and postimplementation optimization aligned with City operations.

3.7 SPECIALIZED SKILLS AND EXPERIENCE
Infinity Technologies provides a multidisciplinary team aligned to the City’s operational environment and integrated IT/GIS model.

SERVICE AREA ROLE SPECIALIZED EXPERIENCE AND CAPABILITIES IT Service
Delivery
Project Manager
(Primary POC)
Manages municipal IT service delivery, including crossdepartment coordination, vendor management, SLA oversight, and alignment with City operations & priorities.

On-Site
Technicians
Provides direct user support, troubleshooting, and onsite coordination, including public meeting support and daily operational continuity.

Systems
Engineers
Manages infrastructure, network systems, and
Microsoft 365/cloud environments to ensure system
performance, reliability, and scalability.

Cybersecurity
Lead
Implements and manages public-sector cybersecurity
frameworks (NIST, CIS), including monitoring,
vulnerability management, and incident response.

Help Desk Lead
Oversees service desk operations, including ticketing,
escalation, performance tracking, & SLA-driven service
quality.

GIS Services
(Integrated)
GIS Project
Manager
Leads municipal GIS programs, including strategic
planning, stakeholder coordination, and alignment with
City operations and capital projects.

GIS Technical
Lead
Designs and manages GIS architecture, system
integration, ArcGIS platforms, and enterprise
application development.

GIS Technical
Support Staff
Supports GIS data maintenance, mapping, application
updates, and departmental workflows.
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Optional /
Specialized
Support
Business
Systems Analyst
(As Needed)
Provides project-based support for permitting, asset
management, and work order systems, including
requirements gathering, vendor coordination, system
integration, training, and process optimization.

Certifications
Team members maintain relevant certifications across Microsoft, networking, GIS, and cybersecurity disciplines.

3.8 PERSONNEL AVAILABILITY AND WORKLOAD
All personnel are available at contract start, with staffing structured to ensure coverage and responsiveness.
• On-Site Technician: Dedicated full-time (100%).
• Project Managers: Assigned for coordination and oversight. • IT Staff: Support help desk, infrastructure, and cybersecurity functions. • GIS Staff: Support system administration, data, applications, and integration.

Workloads are managed to maintain service levels and response times.

3.9 STRATEGIC PLANNING AND SUPPORT
Infinity Technologies supports the City’s long-term objectives through integrated IT and GIS planning.

IT Planning:
• Infrastructure lifecycle management
• Cybersecurity improvements
• System performance optimization
GIS Planning:
• Data standardization
• System integration
• Application expansion

3.10 RESUMES
Resumes for all key personnel are included in Appendix A. 768
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SECTION 4. RELEVANT QUALIFICATIONS &

REFERENCES

4.1 RELEVANT QUALIFICATIONS AND EXPERIENCE
Infinity Technologies provides managed IT and GIS services for municipal clients with comparable scope, scale, and operational requirements to the City of Wildomar.

Core Capabilities
• IT service delivery and service desk operations.
• Infrastructure administration (network, server, cloud, Microsoft 365). • Cybersecurity monitoring, risk management, and incident response. • GIS services including ArcGIS administration, data management, and application support.

Municipal Environment Experience
• Multi-department operations requiring coordinated service delivery. • Distributed facilities and hybrid (on-site/remote) support models. • Operational support for public meetings and City functions.

System Integration Experience
• Integration of permitting, asset management, and financial systems. • GIS integration with enterprise applications and workflows. • Data access, reporting, and cross-department coordination.

Detailed project descriptions are provided in Appendix D.

4.2 STANDARDS, CODES AND PUBLIC-SECTOR REQUIREMENTS
Infinity Technologies operates within applicable federal, state, and local requirements for municipal IT environments.

Applicable Standards and Practices
• Cybersecurity frameworks: NIST, CIS Controls.
• Public records and data handling requirements.
• Accessibility standards (ADA/WCAG for web services).
• Procurement, documentation, and audit support processes.

Applied Experience (Representative Examples)
• Implementation of security controls aligned with NIST/CIS. • Ongoing vulnerability management, monitoring, and incident response. • Support for ADA-compliant public-facing systems.
• Documentation and reporting aligned with municipal governance and audit requirements. 769
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4.3 PROCEDURAL AND TECHNICAL REQUIREMENTS
Based on current operations and comparable municipal engagements, the following targeted enhancements are proposed:

Service Delivery
• Refined ticket prioritization and escalation workflows. • Expanded reporting, metrics, and trend analysis.
• Automation of routine processes to improve response and resolution.

Cybersecurity
• Continued alignment with NIST/CIS frameworks.
• Routine vulnerability assessments and remediation tracking. • Expanded monitoring and alerting capabilities.
• Ongoing user awareness and training.

Infrastructure and Lifecycle Management
• Formalized lifecycle tracking and replacement planning. • Standardization of systems and configurations.
• Proactive performance monitoring.

GIS and Digital Services
• Expanded integration between GIS and core systems (permitting, asset management). • Evaluation and optimization of GIS applications and workflows. • Website improvements including accessibility compliance and system integration.

4.4 PROJECT EXPERIENCE / REFERENCES
The following references are provided from Local Public Agencies with direct knowledge of our experience and approach to service delivery.

AGENCY CONTACT SERVICES

PROVIDED RELEVANCE
City of Bell
6330 Pine Avenue
Bell, CA 90201
Javier Ochiqui
Assistant to the City Manager
(323) 773-1596
[email protected]
Managed IT
services including
infrastructure,
secure access,
and incident
response.

Demonstrates
secure
municipal IT
operations
and
coordinated
incident
response.

City of Lakewood
5050 Clark Avenue
Lakewood, CA 90712
Jose Gomez
Director of Finance & Admin
Services
(562) 866-9771 ext. 2601
[email protected]
Full managed IT
services: help
desk,
infrastructure,
cybersecurity,
Comparable
environment
requiring SLAdriven
delivery and
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backup, vendor
coordination.
infrastructure
reliability.

City of Rancho
Santa Margarita
22112 El Paseo
Rancho Santa
Margarita, CA 92688
Stefanie Turner
Finance Director
(949) 635-1808
[email protected]
Managed IT
services including
on-site support,
24/7 help desk,
infrastructure,
cybersecurity.

Similar-sized
city with onsite support
and alignment
to staff
operations.

City of San Juan
Capistrano
32400 Paseo
Adelanto
San Juan Capistrano,
CA 92675
Matisse Reischl
Assistant City Manager
(949) 443-6315
[email protected]
Managed IT and
GIS services
including
infrastructure,
M365,
cybersecurity, GIS
support,
integration.

Directly
aligned with
integrated
IT/GIS scope
and system
coordination
needs.

4.5 SUMMARY OF RELEVANT EXPERIENCE
Infinity Technologies demonstrates experience supporting municipal clients with:
• Comparable service delivery models and operational requirements. • Integrated IT and GIS environments.
• Established processes for service delivery, security, and system management. • Alignment with public-sector standards, governance, and compliance requirements.

In addition, Infinity Technologies has experience supporting the evaluation, implementation, and optimization of business systems, including permitting and asset management platforms. This includes vendor coordination, post-implementation support, and aligning system functionality with operational needs.
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SECTION 5. IMPLEMENTATION & OPTIMIZATION

STRATEGY

5.1 APPROACH AND SERVICE CONTINUITY
Infinity Technologies will continue service delivery without transition, maintaining all existing systems, configurations, and support structures currently in place.

As the City’s current IT and GIS provider, Infinity Technologies brings direct knowledge of the City’s infrastructure, systems, users, and workflows. This enables immediate service delivery without onboarding, discovery, or knowledge transfer.

Because systems, processes, and personnel are already established, work begins immediately with validation and targeted improvement rather than transition.

Initial focus areas:
• Confirm system configurations, inventory, and documentation. • Validate performance, security, and reliability.
• Identify and implement targeted improvements.

5.2 IMPLEMENTATION PHASES AND ONGOING OPERATIONS
Service delivery follows a structured progression that maintains operational stability while introducing measured improvements.

Table 5-1. Implementation Phases

PHASE TIMEFRAME ACTIVITIES OUTCOME
Continuity Day 1 Maintain existing services and staffing. Full operational continuity.

Validation Days 1–30 Confirm systems, configurations,
documentation. Verified baseline.

Optimization Days 30–90 Performance tuning, security
improvements, process refinement.

Improved efficiency
and stability.

Roadmap
Development By Day 90 Complete IT and GIS roadmaps. Defined priorities.

Ongoing
Operations Month 3+ Execute roadmap and continuous improvement.

Sustained
performance.

Within the first 90 days, a structured assessment of IT and GIS systems, resulting in updated roadmaps, prioritized initiatives, and defined performance benchmarks will be completed to guide ongoing improvements. This phased approach reflects the City’s current operational environment and prioritizes continuity, validation, and incremental improvement. 772
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5.3 IT SERVICE DELIVERY
Infinity Technologies delivers IT services as the foundational operational layer supporting all City systems, users, infrastructure, and business applications.

As the City’s current IT and GIS provider, these services are already established and supported by personnel with direct knowledge of City systems, configurations, and operational requirements, ensuring consistent and informed service delivery.

5.3.1 Service Delivery Approach and Methodology
IT services are delivered through a structured, lifecycle-based approach that integrates service management, infrastructure operations, cybersecurity, and continuous improvement.

Service Delivery Principles:
• Centralized service management with full lifecycle tracking. • Proactive monitoring and issue prevention.
• Defined escalation and accountability structure.
• Alignment with City workflows and operational priorities. • Continuous improvement through performance analysis and planning.

This approach ensures IT services are not only maintained but continuously optimized to support City operations.

5.3.2 Core IT Service Areas
End User Support and Service Desk
• 24/7 help desk support via phone, email, and remote tools. • Full lifecycle ticket management, tracking, and reporting. • Support for all City applications and systems (including M365, finance, permitting, GIS, document management systems).
• Vendor coordination and escalation management.
• User account lifecycle management (onboarding, permissions, MFA, deprovisioning). • Administration and support of peripherals (printers, scanners, multi-function devices). • Services include end-to-end ownership of issue resolution, including vendor coordination and follow-through to closure.

On-Site Technical Support
• Dedicated on-site technician supporting all City facilities. • Meeting and public session support (including after-hours). • Direct coordination with departments and staff.
• Backup coverage to ensure continuity.

Infrastructure and Systems Management
• Administration of network, server, storage, and cloud environments. 773
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• Administration of Microsoft 365 and email systems.
• Coordination with telecommunications providers and systems. • Performance monitoring and capacity planning.
• System documentation and lifecycle tracking.

Cybersecurity Operations
• Continuous monitoring and incident response.
• Vulnerability scanning and remediation.
• Patch management across all systems and devices.
• Security awareness training (at least twice annually at no additional cost). • Compliance alignment (CJIS, PCI, HIPAA as applicable).

Data Protection and Continuity
• Daily backup of critical systems and data.
• Quarterly restoration testing and validation.
• Annual disaster recovery testing and plan updates.
• Microsoft 365 backup and recovery management.

5.3.3 Operational Model and Controls
IT services are delivered through a structured operational framework:
• Centralized IT Service Management (ITSM) system.
• Priority-based response and escalation model.
• Proactive monitoring and alerting across all systems. • Defined Service Level Agreements (SLAs).
• Performance tracking and reporting.

Incident response requirements will be met, including defined notification, reporting, and remediation timelines.

5.3.4 Continuous Improvement and System Optimization
Infinity Technologies supports not only the operation of systems, but also their ongoing improvement.
• Identification and resolution of recurring issues.
• System performance tuning and optimization.
• Lifecycle planning and upgrade recommendations.
• Support for system selection, implementation, and integration. • Alignment of systems with City workflows and service delivery needs.

5.4 GIS SERVICE DELIVERY
Infinity Technologies delivers GIS as a dedicated service integrated with City operations and enterprise systems. As the City’s current GIS provider, Infinity Technologies maintains direct 774
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knowledge of existing datasets, systems, integrations, and departmental workflows, enabling immediate, informed service delivery without transition.

GIS is delivered as an operational platform supporting planning, public works, public safety, and administrative functions, rather than as a standalone technical service. GIS services are fully integrated into the City’s service management system and SLA framework.

GIS services are fully aligned with the City’s operational systems and service delivery priorities.

5.4.1 Core GIS Services and Delivery Approach
Infinity Technologies delivers GIS services through structured, standards-based practices aligned with the City’s current systems, datasets, and workflows, ensuring continuity, reliability, and longterm operational value.

Table 5-2 Core GIS Services

SERVICE AREA APPROACH / METHODOLOGY OUTCOME
Data Management
& Maintenance
Maintain and enhance core datasets (parcels,
streets, trails, bike lanes, zoning, land use, public
works assets, boundaries), including development
of new data layers such as a Master Address
Database. Apply standardized schemas, version
control, and routine QA/QC validation (topology,
attribute integrity). Maintain metadata and defined
update schedules.

Accurate, current,
and reliable GIS data
supporting all City
operations.

GIS Platform
Administration
Administer ArcGIS Online and WebGIS
environments, including user roles, permissions,
licensing, and security. Monitor system
performance and optimize services to ensure
availability and efficiency.

Stable, secure, and
high-performing GIS
platform.

WebGIS &
Applications
Maintain and enhance internal and public-facing
GIS applications, dashboards, and web maps.

Develop new WebGIS solutions for staff and public
use. Configure feature services, data access, and
user permissions aligned with operational needs.

Accessible, userfriendly GIS tools
supporting staff
workflows and public
access.

Mapping &
Spatial Analysis
Produce mapping, spatial analysis, and data
visualization to support daily operations, capital
improvement planning (CIP), General Plan
initiatives, and project tracking.

Improved decisionmaking and
operational
efficiency.

System
Integration
Integrate GIS with permitting, asset management,
SeeClickFix 311, and code enforcement systems
using API-based data exchange and
synchronization workflows. Align GIS datasets
with operational systems to support real-time
coordination.

Unified systems,
reduced data silos,
and improved crossdepartmental
coordination.
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User Support
& Training
Provide ongoing user support, troubleshooting,
and technical assistance. Conduct structured
training sessions and develop user documentation
and standard operating procedures.

Increased user
adoption and
effective, consistent
system use.

Advanced
GIS Services
Deliver on-call and project-based services
including automation, NG911 support, system
migrations, CIP solution development, GeoAI
implementation, and advanced analytics.

Scalable GIS
capabilities aligned
with evolving City
needs.

This approach ensures GIS services are not only maintained, but actively enhanced and integrated into City operations—supporting data accuracy, system connectivity, and informed decisionmaking across all departments.

5.4.2 System Integration with City Operations
GIS is integrated with City systems to support coordinated operations and reduce data silos.

Integration Approach:
• Integration with permitting, asset management, code enforcement, and operational systems.
• API-based data exchange and synchronization.
• Alignment of GIS datasets with operational systems and workflows.

Operational Integration Focus:
• Permitting and land management.
• Asset and infrastructure tracking.
• Public service systems (e.g., SeeClickFix).
• CIP planning and tracking.
• Public-facing applications and dashboards.

Integration is implemented through automated data exchanges, standardized data alignment, and development of operational dashboards supporting real-time visibility (i.e., permitting, work orders, code cases, crime reports).

5.4.3 Data Governance and Quality Control
Infinity Technologies maintains a structured data governance framework to ensure long-term integrity and usability of GIS data.

Key Practices:
• Standardized data models, schemas, and metadata requirements. • Routine QA/QC validation (spatial accuracy, topology, attribute completeness). • Defined ownership and update responsibilities by department. • Scheduled updates and synchronization with external data sources. • Audit logging and change tracking.
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• Regular meetings with key stakeholders to review GIS priorities.

These practices are aligned with the City’s existing datasets and operational use, ensuring continuity and consistency in data management.

5.4.4 Service delivery, SLA, and Performance Management GIS services are delivered under the same service management framework as IT services.

Key Elements:
• All GIS requests managed through centralized ticketing system. • Defined response and resolution times based on priority. • Formal escalation procedures for high-impact issues.
• Full visibility and reporting for City staff.

This ensures consistent performance, accountability, and transparency across all service areas.

5.4.5 User Support, Training, and Adoption
Infinity Technologies provides structured support and training to ensure effective use of GIS tools. • Ongoing user assistance for ArcGIS Online, ArcGIS Pro, and WebGIS. • Support for mapping, analysis, and data use.
• Role-based training sessions and onboarding support.
• Development of user guides and standard procedures.

5.4.6 Continuous Improvement and Scalability
Infinity Technologies continuously enhances GIS capabilities through:
• Identification of opportunities to expand GIS across departments. • Workflow improvements and automation.
• Development of new datasets, tools, and applications. • Support for long-term GIS planning and modernization.

5.5 WEBSITE DEVELOPMENT & MAINTENANCE (OPTIONAL)
Infinity Technologies provides website development and maintenance as an optional, fully integrated service aligned with the City’s IT environment. The City’s website is managed as a secure, accessible, and high-performing digital platform supporting residents, businesses, and internal operations.

Website services are:
• Delivered through the same IT service management (ITSM) system and SLA framework. • Coordinated across City departments with defined workflows and accountability. • Structured to ensure accessibility, performance, security, and long-term scalability. 777
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• Supported by dedicated project-based resources, including project management, development, accessibility, and design roles.

Services are delivered through a structured approach that integrates content management, user experience design, system integration, and ongoing performance optimization.

5.5.1 Website Service Delivery Framework

SERVICE AREA APPROACH / METHODOLOGY OUTCOME
Content Management
& Governance
Manage content updates through defined
workflows, approvals, and QA validation.

Maintain consistency using templates,
standards, and governance practices
coordinated with City departments.

Accurate, timely, and
consistent public
information.

User Experience (UX)
& Interface (UI)
Conduct usability reviews and implement
improvements based on analytics and best
practices. Ensure mobile-first, intuitive
navigation, and accessibility.

Clear, user-friendly
experience across all
devices.

Functionality &
Feature Development
Develop new pages, forms, and features
aligned with City services. Prioritize
enhancements based on impact and
operational needs.

Expanded digital
services and improved
resident engagement.

Accessibility
Compliance (ADA)
Execute a structured ADA program including
audit, remediation roadmap, and ongoing
compliance monitoring aligned with WCAG

2.1 AA standards.

Measurable progress
toward compliance and
reduced legal risk.

Performance
Optimization
Monitor uptime, page speed, and system
performance. Optimize assets,
configurations, and hosting environment.

Fast, reliable website
with consistent uptime.

Security & Risk
Mitigation
Apply updates, patches, and vulnerability
mitigation. Implement monitoring, access
controls, and data protection measures.

Secure website
protected from cyber
threats and data risks.

System Integration Integrate with permitting, payment, GIS, and communication systems using secure APIs
and data connections.

Connected digital
ecosystem and
improved service
delivery.

Collaboration &
Governance
Coordinate with City staff through
structured communication, defined roles,
and content governance standards.

Consistent messaging,
efficient updates, and
clear accountability.

5.5.2 ADA Compliance Approach
Infinity Technologies will lead a structured ADA compliance program aligned with the City’s target timeline, leveraging proven methodologies currently supporting the City of Bakersfield and the City 778
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of Fullerton. A key priority is guiding the City through a phased approach to achieve and sustain accessibility compliance, while maintaining flexibility to support evolving regulatory timelines.

This approach is designed not only to achieve compliance, but to establish a sustainable, longterm accessibility framework aligned with evolving regulatory requirements.

Governance and Coordination
We will establish an ADA Compliance Working Group consisting of City department representatives and a designated ADA point of contact. This ensures accountability, clear ownership, and alignment across departments throughout the compliance process.

Phase 1: Assessment and Audit
• Conduct accessibility audits using industry tools (e.g., axe) combined with manual validation.
• Leverage analytics to prioritize high-traffic and high-impact pages. • Deliver structured reporting identifying issues by severity and compliance standards.

Phase 2: Ownership and Roadmap Development
• Categorize findings by responsible party (City staff, CMS provider, third-party systems, Infinity Technologies).
• Develop a phased remediation roadmap aligned with risk, usage, and operational priorities. • Define roles, timelines, and implementation sequencing.

Roadmap integrates with broader IT and website planning efforts to ensure coordinated execution.

Phase 3: Remediation and Implementation
• Execute remediation in prioritized phases, focusing on high-visibility and high-risk areas. • Coordinate with third-party vendors and platform providers as needed. • Validate all fixes through re-testing and quality assurance.

Ongoing Compliance and Continuous Improvement
• Integrate accessibility into all new content, templates, and development standards. • Conduct periodic audits and progress reporting.
• Provide staff guidance and training to maintain compliance over time.

Accessibility becomes embedded in ongoing operations rather than treated as a one-time effort.

5.5.3 Digital Services and System Integration
Infinity Technologies supports the City’s expansion of digital services through:
• Development of online forms, applications, and service tools. • Integration with permitting, GIS, payment systems, and communication platforms. • Support for scalable, API-driven architecture.
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This approach positions the website as a centralized access point for City services.

5.5.4 Performance, Security, and Reliability
Performance
• Continuous monitoring of uptime and page speed.
• Optimization of media, scripts, and configurations.

Security
• Routine patching and vulnerability management.
• Monitoring for unauthorized access and threats.
• Alignment with City cybersecurity policies and incident response.

5.5.5 Service Delivery and Coordination
Infinity Technologies delivers website services as an extension of City staff through a structured engagement model:
• Designated point of contact for coordination.
• Defined request intake and prioritization process.
• Regular check-ins and status updates.
• Rapid response for urgent updates.

All services are delivered under the same SLA-driven framework as IT and GIS services, ensuring consistency, accountability, and visibility.

Website services are coordinated with City departments to ensure timely updates, consistent messaging, and alignment with operational needs.

5.6 INTEGRATED SERVICE DELIVERY AND GOVERNANCE
IT, GIS, and optional website services operate within a unified service delivery and governance framework.

Integration Elements:
• Centralized service management (ITSM) system.
• Executive oversight (Project Executive), service delivery leadership, and project manager coordination.
• Unified SLA framework for response and escalation.
• Coordinated support across IT, GIS, and digital platforms.

This structure enables coordinated support across systems while maintaining clear functional responsibilities.
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5.7 SERVICE LEVELS AND OPERATIONAL CONTROLS
Service delivery is governed by defined response, resolution, and escalation standards and are aligned with the SLA framework defined in Section 2.5 and applied consistently across IT and GIS services.

PRIORITY DESCRIPTION RESPONSE TIME TARGET

RESOLUTION
Critical (P1) System outage, cybersecurity incident,
or major service disruption. ≤ 15 minutes Continuous effort until resolved High (P2) Multi-user or core system impact. ≤ 15 minutes Same or next business day
Medium (P3) Standard issues, application support,
GIS updates. ≤ 30 minutes 2–3 business days
Low (P4) Service requests, enhancements, nonurgent tasks. ≤ 1 business day As scheduled

5.8 INFRASTRUCTURE, SECURITY, AND DATA MANAGEMENT
Infrastructure, security, and data services are delivered as an integrated operational function. This function extends the IT service delivery model described in Section 5.3 and focuses on technical execution, system resilience, and operational controls.

Infrastructure Operations
• Monitoring and performance management of network, server, and cloud systems. • Administration of Microsoft 365, email platforms, and telecommunications systems. • Maintenance of system configurations and documentation. • Capacity planning and lifecycle management.
• Administration of remote access systems, VPN, and secure connectivity for City staff.

Data Protection and Recovery
• Daily backups of critical systems.
• Quarterly restoration testing.
• Annual disaster recovery validation.

Optional enhanced cybersecurity and data protection services, including managed detection and response (MDR), endpoint protection, Microsoft 365 backup (Datto Spanning), and onsite backup solutions, are available as outlined in Section 7.4.

Cybersecurity Controls
• Continuous monitoring and incident response.
• Vulnerability scanning and remediation.
• Patch and firmware management.
• Security awareness training and compliance alignment (CJIS, PCI, HIPAA as applicable). 781
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Incident response is managed in accordance with defined notification, reporting, and remediation requirements.

5.9 BUSINESS SYSTEMS SUPPORT (OPTIONAL/PROJECT-BASED)
Infinity Technologies provides optional Business Systems Support to assist the City with system modernization initiatives. Services are supported by a Business Analyst responsible for requirements, implementation coordination, and optimization.

Scope of Support
• Requirements definition and system selection.
• Vendor coordination and implementation support.
• System integration with existing platforms.
• Post-implementation optimization and user adoption.

Includes support for underperforming or legacy systems to improve usability and alignment with City workflows. This capability extends beyond traditional IT support, ensuring systems are not only implemented, but effectively aligned with City workflows and operational needs.

5.10 COMMUNICATION, REPORTING, AND PLANNING
Ongoing communication, reporting, and planning are structured to provide the City with clear visibility into system performance, service delivery, and upcoming needs. As the current provider, Infinity Technologies leverages established relationships, reporting practices, and direct operational knowledge to ensure coordination aligns with City priorities and decision-making processes.

Building on existing practices, Infinity Technologies will implement a more structured and proactive planning framework to strengthen alignment between day-to-day operations and long-term technology initiatives.

Communication and Coordination
• Regular coordination with City staff to review service requests, priorities, and operational needs.
• Ongoing communication during active issues, projects, and system changes. • Designated points of contact to ensure clear and consistent communication.

Performance Reporting and Service Reviews
• Quarterly service and performance reviews with City leadership. • SLA reporting, including response times, resolution metrics, and service trends. • System performance reporting, including uptime, reliability, and security posture. • Identification of recurring issues and targeted improvement opportunities. 782
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Strategic Planning and Roadmap Management
Following completion of the initial 90-day validation and assessment period, Infinity Technologies will conduct quarterly strategic planning sessions at no additional cost.

Participants:
• Project Executive
• Service Delivery Director
• Project Manager
Focus Areas:
• Review and refinement of IT and GIS roadmaps.
• Status updates on active and planned initiatives.
• Alignment of technology priorities with City operational needs and budget considerations. • Identification of new opportunities for system improvement, integration, and optimization.

These sessions expand upon current coordination practices by introducing a structured, executivelevel planning process that ensures technology investments are actively managed, aligned, and continuously refined.

Budget and Planning Support
• Ongoing budget forecasting aligned with lifecycle planning and roadmap priorities. • Coordination of upcoming projects, system upgrades, and resource needs. • Integration of planning activities with procurement and capital improvement processes.

This approach enhances existing service delivery by combining responsive day-to-day coordination with structured reporting, executive-level planning, and integrated budgeting and procurement support. The result is a cohesive framework that improves visibility, strengthens decision-making, and ensures technology initiatives remain aligned with the City’s operational and strategic objectives.

5.12 RISK MANAGEMENT
Operational risks are managed through established controls, continuous monitoring, and direct familiarity with the City’s systems and environment. This approach enables proactive identification, mitigation, and response to risks while maintaining continuity of operations and service reliability.

RISK MITIGATION OUTCOME
Service Disruption Existing systems and staff Continuous operations Knowledge Loss Retained personnel Continuity
Cybersecurity Threats Monitoring and response Reduced risk Data Loss Backup and testing Reliable recovery
Resource Availability Dedicated staff Consistent service 783
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System Integration Failure Coordinated IT/GIS oversight Reliable system performance Vendor Dependency Active vendor coordination & oversight. Reduced delays and improved accountability.

5.13 SCOPE COMPLIANCE MATRIX
Infinity Technologies demonstrates alignment with the City’s Scope of Services through an established service delivery model supported by defined processes, SLA-based performance controls, and direct knowledge of the City’s systems and operations. This approach ensures consistent service delivery, accountability, and measurable performance across all required service areas.

Table 5-2. Scope Compliance Summary
SCOPE AREA KEY REQUIREMENTS SERVICE ALIGNMENT REF. STATUS Help Desk
& End User
Support
24/7 support,
ticketing, SLA
tracking,
user/application
support
24/7 help desk, centralized ITSM
tracking, SLA-based response
and resolution (P1–P4),
user/application support,
account and device
management, vendor
coordination.

5.3, 2.5 ✔
On-Site
Support
Minimum 2
days/week, meeting
support, backup
coverage
Scheduled on-site support, afterhours meeting support, multi-site coverage, backup staffing aligned
with service levels.

5.3 ✔
Network &
Infrastructure
Monitoring, backup,
cloud, telecom,
disaster recovery
Infrastructure management,
network and cloud systems
(M365), monitoring, telecom
coordination, backup, and
recovery testing aligned with SLA
framework.

5.8, 2.5 ✔
Cybersecurity Monitoring,
response, patching,
training, compliance
Continuous monitoring, incident
response aligned with defined
response timelines, vulnerability
management, patching, user
awareness training, regulatory
alignment (CJIS, PCI, HIPAA as
applicable).

5.8, 2.5 ✔
GIS Services Data management,
applications,
integration, training,
SLA
GIS data and application
management, ArcGIS
administration, system
integration, dashboards, user

5.4 ✔
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support, training, and advanced
services (analytics, NG911
support).

AV & Meeting
Support
Public and hybrid
meeting support
On-site AV setup, live support,
hybrid meeting coordination
integrated with on-site service
delivery.

5.3 ✔
Budget &
Procurement
Support
Lifecycle planning,
forecasting, vendor
coordination
Technology roadmap planning,
lifecycle budgeting, vendor
coordination and evaluation,
procurement support aligned
with City processes.

5.10 ✔
Reporting &
Performance
Monitoring
SLA tracking,
reporting, service
reviews
SLA performance tracking,
reporting dashboards, ticket
metrics, quarterly service reviews
(QBRs), and planning sessions.

5.10,
Appendix
C
✔
Website
(Optional)

UX/UI, ADA,
performance,
security, integration
Website development and
maintenance, ADA compliance,
UX/UI improvements,
performance optimization, and
integration with City systems.

5.5 ✔
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SECTION 6. PROPOSED ENHANCEMENTS &

INNOVATIONS

6.1 APPROACH & COMMITMENT
Infinity Technologies will deliver targeted enhancements to improve reliability, service delivery, and operational efficiency across the City’s IT, GIS, and digital services environment. This allows enhancements and innovations to begin at contract start, with focus on measurable improvements rather than assessment or onboarding.

Enhancements are designed to:
• Maintain continuity of existing systems and configurations. • Deliver incremental, measurable improvements.
• Align with City staffing, workflows, and budget constraints. • Avoid disruption to ongoing operations.

6.2 FOCUSED IMPROVEMENT AREAS
Enhancements are organized across three integrated domains:

6.2.1 Integrated Improvement Framework

DOMAIN FOCUS OBJECTIVE
IT (Primary) Service delivery, infrastructure,
cybersecurity, lifecycle.

Improve reliability, responsiveness,
and stability.

GIS (Integrated) Data standardization, integration,
applications.

Improve coordination, analysis, and
visibility.

Digital Services
(Optional) Accessibility, usability, integration. Improve public access and service delivery.

6.2.2 Targeted Improvements and Outcomes

AREA IMPROVEMENT

FOCUS KEY ACTIONS OUTCOME
IT Service
Delivery
Consistent,
Measurable
Support.

Refine prioritization · Standardize
SLA/escalation · Expand reporting ·
Address repeat issues.

Improved
response
consistency.

Cybersecurity Centralized
Monitoring
& Response.

Expand monitoring · Formalize incident
response · Conduct exercises ·
Standardize vulnerability mgmt.

Reduced risk
exposure.

Infrastructure
& Lifecycle
Proactive
Reliability
& Planning
Maintain asset inventory · Identify endof-life · Align upgrades with budget. Reduced failure risk.
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GIS Integration Data
Standardization
& Integration
Develop MAD (NG911) · Standardize
datasets · Integrate systems · Expand
apps/dashboards.

Improved
coordination.

Digital
Services
Accessibility
& Usability
ADA/WCAG reviews · UX improvements
· Expand services · Integrate systems.

Improved public
access.

6.2.3 Digital Services (Website) Enhancement (Optional)

FOCUS AREA KEY ACTIONS OUTCOME
Content &
Governance
Standardize workflows · Maintain content
consistency. Accurate information
UX/UI Improve navigation · Optimize mobile. Better usability ADA Compliance Audit, remediate, monitor (WCAG 2.1 AA). Reduced risk Functionality Expand services, forms, applications. Increased self-service Performance
& Security Monitor uptime · Patch · mitigate vulnerabilities. Reliable platform Integration Connect GIS, permitting, payments. Unified service delivery

6.3 PERFORMANCE-DRIVEN IMPLEMENTATION
Improvements are managed through defined performance measures tied to service delivery, system reliability, and operational outcomes. Metrics are monitored through ongoing reporting and reviewed with the City.

DOMAIN MEASURES OUTCOME
IT ≥95% SLA · reduced resolution time. Consistent service Cybersecurity ≤15 min response · monitoring. Faster response Infrastructure ≥99% uptime · validated backups. Reliability GIS Standardization · integration · dashboards. Better coordination Digital ADA compliance · uptime · services. Improved access

6.4 STRATEGIC ENHANCEMENTS
Strategic initiatives strengthen governance, optimize systems, and support long-term planning.

Focus areas:
• Structured planning and decision-making.
• System and investment optimization.
• Security and access improvements.
• Automation and scalable technologies.
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INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 34

6.4.1 Strategic Initiatives

INITIATIVE APPROACH OUTCOME
IT & GIS Planning Develop 2–5 year roadmap aligned with lifecycle and budget. Informed decisions
Cloud Optimization Assess and optimize hosting and platforms. Improved efficiency Security Architecture Expand monitoring and response. Reduced risk Identity & Access Implement SSO, MFA, role-based access. Secure, simplified access
Network Optimization Simplify segmentation and configuration. Improved performance
Automation (Optional) Implement targeted workflow automation. Increased efficiency Business Systems
(Optional) Selection → implementation → optimization. Improved system adoption

6.4.3 Implementation Approach

PHASE FOCUS
Assessment Validate current state and priorities
Planning Align with City needs and budget
Implementation Execute within existing systems
Monitoring Track performance and adjust

6.5 IMPLEMENTATION, CONTINUOUS IMPROVEMENT FRAMEWORK
Infinity Technologies delivers enhancements through a unified framework combining implementation, continuous improvement, and strategic partnership.

6.5.1 Implementation Phasing

PHASE TIMELINE FOCUS OUTCOME
Near-Term 0–90 days Stabilization, security, documentation. Baseline established
Mid-Term 3–12 months GIS expansion, lifecycle planning, website improvements. Efficiency gains
Ongoing Continuous Optimization and roadmap updates. Sustained performance

6.5.2 Implementation Principles
• Operational continuity (no disruption)
• Prioritized, high-impact execution
• Integration with existing systems
• Performance-driven delivery
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6.5.3 Continuous Improvement Model

COMPONENT APPROACH
Quarterly Reviews SLA, performance, trends
Roadmap Updates 2–5 year IT/GIS planning
Ongoing Optimization Incremental improvements

6.5.4 Strategic Partnership Approach
Infinity Technologies operates as an extension of City staff:
• Aligning services with City workflows.
• Providing transparent reporting.
• Delivering actionable recommendations.

6.5.5 Business Systems Implementation (Optional)

PHASE APPROACH
Selection Requirements, vendor evaluation
Implementation Configuration, integration
Optimization Performance tuning, adoption

6.6 SUMMARY AND OUTCOMES
Infinity Technologies delivers a structured, performance-driven enhancement framework that leverages direct knowledge of the City’s systems and operations to implement improvements immediately and without disruption. This approach ensures enhancements are both practical and measurable, with clear alignment to City priorities, workflows, and resource constraints.

Integrated Outcomes
• Reliable and consistent IT service delivery.
• Enhanced GIS integration and data-driven operations.
• Improved digital services and public accessibility
• Optimized infrastructure performance and lifecycle management • Reduced operational complexity through system integration and automation • Sustainable long-term planning aligned with budget and capital priorities 789
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SECTION 7. COST PROPOSAL

7.1 PRICING STRUCTURE AND ALIGNMENT
Infinity Technologies proposes a fixed monthly pricing model aligned with the City’s Scope of Services and structured to provide a single, predictable cost for ongoing operations, with clearly defined optional and out-of-scope services.

This pricing structure is fully aligned with the RFP requirements, including fixed monthly fees, notto-exceed annual totals, optional service pricing, and hourly rate schedules for services outside the base scope. As the current provider, this structure reflects continuity of service delivery and avoids transition-related costs or service disruption.

The pricing structure is designed to provide both cost predictability and transparency, with supporting detail provided to illustrate service composition without introducing unnecessary complexity.

7.1.1 Alignment with Attachment A (Work Cost Proposal Form) Pricing is presented in Attachment A – Work Cost Proposal Form in the format required by the RFP and includes:
• Annual totals derived from fixed monthly pricing (not-to-exceed) • Service levels based on onsite support requirements:
o Two (2) days/week (base)
o Three (3) days/week (optional)
o Four (4) days/week (optional)
• Separate annual total for Website Development & Maintenance (optional).

7.1.2 Attachment A – Work Cost Proposal Form
The completed Attachment A – Work Cost Proposal Form is provided below in the format required by the RFP. This form presents the total annual not-to-exceed (NTE) costs for the proposed service levels.

The values reflect the fixed monthly pricing structure described in this section and include all base services, optional service levels, and website services as applicable.

Base IT & GIS Services (Annual Not-to-Exceed)
SERVICE 2026/2027 2027/2028 2028/2029
Annual Total – 2 Days On-Site Support $164,576 $169,513 $174,598 Annual Total – 3 Days On-Site Support $205,136 $211,290 $217,628 Annual Total – 4 Days On-Site Support $257,936 $265,674 $273,644 790
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Optional Services
SERVICE 2026/2027 2027/2028 2028/2029
Optional: Annual Total for Website
Development & Support $18,000 $18,540 $19,096

7.2 BASE FIXED MONTHLY FEE (CORE SERVICES)
The base fixed monthly fee includes all services required to deliver comprehensive IT and GIS support under this contract.

Included Services
• 24/7 help desk and end-user support
• On-site support (minimum two days/week)
• Network, infrastructure, cloud, and Microsoft 365 administration • Cybersecurity monitoring and response
• GIS administration and support (This cost assumes approximately 30 hours per month of GIS support; actual allocation may vary).
• Asset and lifecycle management
• Reporting and Quarterly Business Reviews
• Strategic planning, budgeting, and procurement support The base fee represents a single, comprehensive monthly cost for all in-scope IT and GIS services, delivered through an integrated service model across all functional areas.

7.2.1 Service Cost Allocation
To provide additional transparency, the base fixed monthly fee includes integrated IT and GIS services delivered under a single contract. While pricing is presented as a consolidated not-toexceed total in Attachment A, the following illustrates how services are generally allocated across functional areas.

This allocation is provided for clarity only and does not represent separate billable components.

Table 7-2. Service Allocation

SERVICE AREA SCOPE OF SERVICES RELATIVE

ALLOCATION
IT Services
(Primary)
Help Desk, On-Site Support, Infrastructure, Cloud,
Cybersecurity, And Service Management.

Majority
GIS Services
(Integrated)
GIS Administration, Data Management,
Applications, And System Integration.

Moderate
Website
(Optional)
Website Development, Maintenance, Ada
Compliance, And System Integration.

Optional / Separate
Pricing
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INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 38
Supporting Clarification
• IT services represent the primary service component and operational foundation. • GIS services are fully integrated with the overall service delivery model. • Website services are optional and priced separately in accordance with RFP requirements.

7.3 SERVICE LEVEL PRICING
The following table summarizes the proposed pricing structure by service level, including base services and optional components. This structure is designed to provide a clear, predictable cost framework aligned with the Scope of Services, while allowing flexibility to adjust service levels based on the City’s operational needs.

This structure maintains a clear distinction between base services, optional services, and out-ofscope work.

Table 7-1. Fixed Monthly Pricing by Service Level

SERVICE LEVEL DESCRIPTION PRICING

STRUCTURE

RFP REQUIREMENT

ALIGNMENT
Base Services (2 Days
Onsite)
Full IT and GIS
services
Fixed monthly fee
(annual NTE in
Attachment A)
Required
3 Days Onsite
(Optional)
Expanded onsite
support
Fixed monthly fee Required optional
4 Days Onsite
(Optional)
Expanded onsite
support
Fixed monthly fee Required optional
Website Development
& Maintenance
(Optional)
Full lifecycle website
services
Separate fixed
monthly fee (annual
NTE)
Required optional
Optional
Cybersecurity
Services
Enhanced monitoring,
email security, backup
Monthly / unit pricing Optional
Out-of-Scope Services Services outside
defined scope
Hourly rates Required (if
applicable)

7.4 OPTIONAL CYBERSECURITY AND DATA PROTECTION SERVICES Infinity Technologies provides optional cybersecurity and data protection services that may be implemented individually or as a bundled solution based on the City’s needs. These services are not included in the base monthly fee and are available at the City’s discretion.

Estimated quantities reflect the current environment and will be validated during the initial assessment.
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A. Unit Pricing – Cybersecurity and Data Protection

SERVICE DESCRIPTION UNIT COST ESTIMATED
QTY.

ESTIMATED

MONTHLY
COST
MDR –
Workstations
24/7 monitoring,
detection, and response
$10.00/device 71 $710
MDR – Servers Monitoring and
response for server
infrastructure
$4.00/server 3 $12
MDR – Network
Devices
Monitoring for firewall
and critical network
infrastructure
$4.00/device 12 (10 switches
+ 2 firewalls)
$48
EDR –
Workstations
Advanced endpoint
detection and response
$6.25/device 71 $444
Email Security Advanced filtering and
threat protection
$6.00/user ~80 users (est.) $480
Microsoft 365
Backup (Datto
Spanning)
Backup for Exchange,
OneDrive, SharePoint,
Teams
$2.25/user ~80 users (est.) $180
Backup Appliance
(Onsite)
Local backup and rapid
recovery solution.
$19,500/year 1 -
Estimated Monthly Total: Approximately $1,870
B. Bundled Security and Data Protection Stack (Recommended) The following services may be implemented as a bundled solution for comprehensive protection:

Security Layer
• MDR (workstations, servers, network devices)
• Endpoint Detection & Response (EDR)
• Email Security
Data Protection Layer
• Microsoft 365 Backup (Datto Spanning)
• Onsite Backup Appliance (rapid recovery and redundancy) Outcome
• Unified monitoring and response across endpoints and infrastructure. • Protection of cloud and on-premise data.
• Rapid recovery capabilities for operational continuity. • Simplified management, reporting, and incident coordination.

7.5 SERVICES OUTSIDE BASE SCOPE (HOURLY RATES)
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Services not included in the base fixed monthly fee:
• Require prior City approval.
• Are defined and scoped in advance.
• Are delivered on a project or taskorder basis.

Examples include major system implementations, infrastructure upgrades, application development, and specialized consulting. All such services are billed using fixed hourly rates by staff classification, as required by the RFP.

7.6 HOURLY RATE SCHEDULES
Rates are fixed by classification and do not include ranges or averages, in compliance with RFP requirements.

7.6.1 IT Hourly Rate Schedule

7.6.2 GIS HOURLY RATE SCHEDULE
CLASSIFICATION REMOTE ($) ON-SITE ($)
Project Manager 170 185
Programmer/Developer 160 180
Senior Network Engineer 155 170
Network Engineer 140 160
Senior Systems Engineer 135 155
Systems Engineer 130 150
Senior Systems Analyst 120 135
Systems Analyst II 115 130
Systems Analyst I 110 125
Senior IT Technician 105 120
IT Technician II 100 115
IT Technician I 95 110
CLASSIFICATION REMOTE ($) ON-SITE ($)
Project Manager 170 180
Enterprise GIS Architect 170 180
Senior GIS Analyst 140 155
GIS Analyst II 130 145
GIS Analyst I 120 130
Senior GIS Technician 115 125
GIS Technician II 105 115
GIS Technician I 95 105
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7.6.3 Website Development & Maintenance Hourly Rate Schedule (Optional) CLASSIFICATION REMOTE ($)
Project Manager 140
Web Developer 120
Business Analyst 110
ADA Accessibility Specialist 100
UX/UI Designer 100
These rates apply to project-based website services not covered under the optional fixed monthly website fee.

7.6.4 Business Systems Support Hourly Rate Schedule (Optional) CLASSIFICATION REMOTE ($) ON-SITE ($)
Senior Business Analyst 175 190
Business Analyst II 155 170
Business Analyst I 125 140
Hourly rates apply only to services outside the defined Scope of Work and require prior City authorization.

7.7 COST CONTROL AND BILLING
• Fixed monthly fee for all base services.
• Clear separation of optional and out-of-scope services. • Monthly billing with itemized summary.
• Billing subject to City terms.

This structure ensures cost transparency and supports consistent budgeting.

7.8 PRICING ADJUSTMENTS
Pricing for the initial contract term is fixed. For subsequent years or extensions:
• Annual adjustment not to exceed 3%.
• Any adjustment subject to City approval.
• Adjustments reflect standard increases in labor and operating costs.

7.9 PRICING ASSUMPTIONS
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Pricing is based on the City’s current environment, Scope of Services as defined in the RFP, and continuation of existing service delivery. Final quantities (users, devices, systems) will be validated during the initial assessment phase.
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APPENDICES
The following appendices provide supporting documentation, examples, and operational artifacts that demonstrate Infinity Technologies’ ability to deliver reliable, secure, and high-quality managed IT and GIS services in alignment with the City’s requirements.

Appendix A – Key Personnel and Qualifications
Appendix B – Service Delivery & Operational Models
Appendix C – Performance, SLA, and Service Delivery Samples Appendix D – Municipal Experience and Project References 797
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APPENDIX A – KEY PERSONNEL & QUALIFICATIONS
This appendix provides resumes for key personnel assigned to this engagement, demonstrating relevant experience, qualifications, and expertise aligned with the City’s requirements. 798
MOHAMMAD AHMED| MANAGEMENT CONTACT / PROJECT EXECUTIVE

CERTIFICATIONS
¡ Cisco Certified Network Associate
(CCNA)
¡ Citrix Certified Administrator
(CCA)
¡ Microsoft Certified Professional+
¡ Microsoft Certified System
Engineer (MCSE)

CORE MUNICIPAL

STRENGHTS
¡ Executive Oversight of
Municipal IT Contracts
¡ Public-Sector Service Delivery and
Governance
¡ Strategic IT Planning and
Budget Alignment
¡ Cybersecurity Leadership
and Risk Management
¡ Executive Escalation and
Issue Resolution
¡ Vendor and Partner Coordination

OVERVIEW & PROFESSIONAL CREDENTIALS
Mohammad Ahmed is a senior technology executive with more than 20 years of experience leading IT governance, modernization, and managed services for California municipalities. As Founder, President, and CEO of Infinity Technologies, he provides executive accountability for contract performance, service quality, and long-term technology planning. Mohammad serves as the primary executive escalation point for city leadership, ensuring alignment with operational priorities, cybersecurity requirements, and sustainable service delivery.

VALUE FOR THE CITY OF WILDOMAR
For the City of Wildomar, Mohammad Ahmed will serve as the Project Executive, providing senior-level governance, contract accountability, and executive escalation support to ensure consistent performance, cybersecurity alignment, and successful service delivery.

MUNICIPAL PROJECT EXPERIENCE
Infinity Technologies | President and Chief Executive Officer ¡ Provides executive leadership and contract governance for municipal IT services across California, supporting city environments with infrastructure modernization, cybersecurity oversight, and responsive delivery. ¡ Executive sponsor for municipal managed services contracts ¡ Oversees staffing, compliance, service performance, and delivery standards ¡ Partners directly with City leadership on IT strategy and risk planning City of Westminster | IT Director (Executive Oversight) ¡ Executive leadership for citywide IT operations, cybersecurity posture, and vendor-managed services
¡ Primary contact for budgeting, modernization priorities and performance accountability
City of Downey | IT Director (Executive Oversight)
¡ Provides executive direction for municipal IT operations and infrastructure modernization
¡ Advises City leadership on technology risk, planning, and service improvement
City of La Mirada | IT Management Services
¡ Executive oversight of IT operations, infrastructure support, and cybersecurity services
¡ Strategic advisor for long-term technology planning and governance City of San Juan Capistrano | IT Management Services
¡ Executive leadership for municipal IT services and multi-year technology planning
¡ Project executive oversight for ERP implementation (Tyler Munis) 799
SHEETAL PARANJPYE | DIRECTOR OF CLIENT SUCCESS AND SERVICE DELIVERY

CERTIFICATIONS
¡ Project Management
Professional (PMP) - PMI.org
¡ AWS Certified Cloud
Practitioner – Amazon
¡ AWS Certified AI Practitioner
¡ Project Management Certificate
Program - Caltech IRC

CORE MUNICIPAL

STRENGTHS
¡ Municipal Managed
Services Oversight
¡ Executive Client
Communication & Reporting
¡ Cyber Incident
Coordination & Recovery
¡ Service Delivery Governance
& Escalation Frameworks
¡ Cross-Team Operational
Alignment (IT, GIS, Applications)
¡ Process Standardization,
Documentation & Visibility
¡ IT Strategy &
Operational Leadership
¡ Project & Program Management
(Agile, Waterfall)

OVERVIEW & PROFESSIONAL CREDENTIALS
Sheetal Paranjpye is the Director of Client Success and Service Delivery at Infinity Technologies, with over 20 years of IT experience and more than 14 years leading complex public-sector programs. She is responsible for overseeing municipal service delivery, client success strategy, and operational governance across IT, GIS, and application services.

Sheetal serves as the primary executive interface for municipal clients, ensuring alignment between City leadership and technical teams. She specializes in establishing structured service delivery models, escalation frameworks, and reporting processes that drive accountability, transparency, and consistent performance. Her leadership ensures that services are not only delivered, but delivered predictably, efficiently, and in alignment with City priorities.

VALUE TO THE CITY OF WILDOMAR
Sheetal will provide executive-level oversight that ensures the City of Wildomar receives consistent, accountable, and high-quality service delivery across all technology areas.

She will establish clear communication channels, structured reporting, and defined escalation paths — giving City leadership full visibility into performance, priorities, and risks. Her experience coordinating complex service environments ensures alignment across IT, GIS, and application teams, reducing friction and improving responsiveness.

During critical events, including cybersecurity incidents, Sheetal leads coordination efforts, ensuring clear communication, rapid response, and organized recovery. Her approach will bring stability, transparency, and confidence to the City’s ongoing technology operations.

MUNICIPAL PROJECT EXPERIENCE
Director of Client Success & Service Delivery | October 2025 - Present Infinity Technologies – Roseville, CA
Provides executive oversight of managed IT services for municipal clients across California, ensuring consistent service delivery, operational alignment, and client satisfaction.
¡ Leads municipal service delivery strategy, ensuring alignment across IT, GIS, and application teams
¡ Serves as primary executive point of contact for client communication, reporting, and escalation
¡ Establishes service governance frameworks, including SLAs, escalation models, and performance tracking
¡ Oversees cross-team coordination, ensuring seamless delivery across technical disciplines
¡ Drives process improvement initiatives focused on documentation, visibility, and operational efficiency
¡ Implements task tracking and reporting structures to improve transparency and accountability
800
SHEETAL PARANJPYE | DIRECTOR OF CLIENT SUCCESS AND SERVICE DELIVERY

PRIOR MUNICIPAL PROJECT EXPERIENCE CONTINUED
Cybersecurity & Incident Response Leadership
¡ Leads coordination of municipal cybersecurity incident response efforts ¡ Facilitates communication between City leadership, technical teams, and third-party stakeholders (forensics, legal, insurance) ¡ Oversees incident tracking, daily status reporting, and recovery coordination
¡ Supports executive decision-making through clear, structured communication during high-impact events
Director of Solutions | 3Di Systems
3Di Systems – Roseville, CA
Supported Led enterprise technology programs and system modernization initiatives for municipal clients.
¡ Directed SaaS implementations supporting regulatory compliance and citizen-facing services
¡ Managed data migration and system integration projects, including legacy system transitions and GIS integrations ¡ Oversaw multi-million-dollar municipal programs with crossfunctional teams ¡ Supported long-term client relationships through consistent delivery and successful project outcomes
801
HECTOR MARTINEZ | IT PROJECT MANAGER

CERTIFICATIONS
¡ CompTIA Network+

CORE MUNICIPAL

STRENGTHS
¡ Enterprise IT Infrastructure
& Network Administration
¡ Microsoft 365, Exchange,
& SharePoint Administration
¡ Cybersecurity & Compliance
(Endpoint Protection, Training,
Risk Mitigation)
¡ Public Safety Systems
(CAD/RMS, 911, Radio)
¡ Permitting & ERP Systems
(Accela, Tyler Eden, Springbrook)
¡ Cloud & Endpoint Management
(Intune, Defender)
¡ Network & Security
(Firewalls, Switches, VPNs)
¡ IT Project Management
& Budget Oversight

OVERVIEW & PROFESSIONAL CREDENTIALS
Hector is a senior IT professional with over 25 years of experience supporting municipal environments. He specializes in managing full-service IT operations, including infrastructure, cybersecurity, enterprise systems, and public safety technologies.

He is known for his hands-on, responsive approach and his ability to maintain stable, secure systems while leading critical initiatives such as migrations, upgrades, and cybersecurity programs. Hector works closely with City staff and leadership to ensure technology aligns with operational needs and long-term goals.

VALUE TO THE CITY OF WILDOMAR
Hector will provide continuity, reliability, and deep familiarity with the City’s IT environment. He will ensure systems remain secure and operational while proactively identifying improvements that reduce risk and increase efficiency.

His experience supporting finance, public safety, and communication systems will allow the City to operate seamlessly across departments. With a practical, solutions-focused approach, Hector delivers stable IT operations while supporting future growth and modernization.

MUNICIPAL PROJECT EXPERIENCE
Senior IT Systems Administrator | 2014 – Present
Infinity Technologies – Lake Forest, CA
Provides comprehensive IT services across multiple municipalities including Wildomar, Eastvale, Bell, Paramount, and La Palma.
¡ Manages citywide IT infrastructure, including networks, servers, virtualization, and cloud systems
¡ Administers Microsoft 365 environments, including Exchange, SharePoint, Intune, and Defender
¡ Leads major system initiatives, including .gov domain migrations, SharePoint migrations, and infrastructure upgrades
¡ Oversees cybersecurity programs, including endpoint protection, monitoring tools, and staff training
¡ Supports public safety systems (CAD/RMS, 911, radio) and critical City operations
¡ Administers ERP and permitting systems (Tyler, Accela, Springbrook) ¡ Manages network security, including firewalls, switches, VPNs, and remote access
¡ Leads and supports IT projects, including new facility builds and system deployments
¡ Oversees IT budgeting, asset tracking, and lifecycle management 802
HECTOR MARTINEZ | IT PROJECT MANAGER

CORE MUNICIPAL

STRENGTHS CONTINUED
¡ IT Project Management
& Budget Oversight
¡ Virtualization
(Hyper-V, VMware)
¡ Asset Management
& Lifecycle Training

CITY EXPERIENCE HIGHLIGHTS
City of Wildomar
¡ Full IT operations support, Tyler Eden ERP, RingCentral, Verkada, cybersecurity program, .gov & SharePoint migrations
City of Eastvale:
¡ Accela administration, Civic Center IT project (City Hall, Library, Police), M365 & network management
City of Bell:
¡ CAD/RMS administration, 911 & radio system upgrades, virtualization and cloud systems
City of Paramount:
¡ Cybersecurity implementation, VMware upgrade, ERP and cloud systems support
City of La Palma:
¡ SCADA and CAD/RMS support, network administration, cloud and phone system migrations
803
MARK DUMFORD| GIS PROJECT MANAGER

CERTIFICATIONS
¡ GIS Project Management (IGIS)
¡ ESRI Software Training

CORE MUNICIPAL

STRENGTHS
¡ Enterprise GIS Strategy
& Implementation
¡ ArcGIS Enterprise (Server
& Portal Administration)
¡ ArcGIS Pro & WebGIS
Development
¡ GIS System Integration
¡ Story Maps & Dashboards
¡ GIS Assessments & Strategic
Recommendations

OVERVIEW & PROFESSIONAL CREDENTIALS
Mark is the GIS Department Lead at Infinity Technologies, bringing over 35 years of experience supporting local, regional, and state government agencies. He is responsible for guiding the strategic direction, delivery, and growth of enterprise GIS services across multiple municipal clients.

Mark specializes in enterprise GIS strategy, system architecture, and program leadership—helping agencies build scalable, integrated GIS environments that support both internal operations and public engagement. He is known for leading complex initiatives from assessment through implementation while ensuring solutions are practical, sustainable, and aligned with organizational goals.

VALUE TO THE CITY OF WILDOMAR
Mark will provide executive-level GIS leadership to help the City of Wildomar modernize and fully leverage its GIS capabilities. As a department lead, he brings a structured, proven approach to assessing current systems, identifying gaps, and delivering a clear roadmap for a scalable, integrated GIS environment.

He will enable improved decision-making, streamlined workflows, and enhanced public services through well-designed GIS systems and applications.

His experience integrating GIS with key City platforms ensures better coordination across departments and more efficient operations.

Mark’s focus on governance, data quality, and long-term sustainability ensures the City’s GIS program is not only effective today but positioned to grow with future needs.

MUNICIPAL PROJECT EXPERIENCE
GIS Team Lead / Manager | August 2021– Present
Infinity Technologies – Roseville, CA
Leads the GIS department, overseeing project delivery, technical standards, and strategic direction for municipal clients.
¡ Provides oversight of enterprise GIS programs, including priorities, staffing, timelines, and deliverables across multiple agencies ¡ Leads ArcGIS Enterprise implementations, including system architecture, configuration, data migration, and deployment ¡ Directs GIS system integrations with permitting, asset management, and other business systems
¡ Oversees WebGIS development, ensuring delivery of scalable, userfriendly applications for staff and public use ¡ Conducts GIS assessments and develops multi-year strategic roadmaps, aligning technology, data, and organizational needs ¡ Establishes best practices, standards, and governance frameworks for GIS across client environments
¡ Mentors GIS staff and ensures consistent, high-quality service delivery 804
MARK DUMFORD| GIS PROJECT MANAGER

MUNICIPAL PROJECT EXPERIENCE CONTINUED
Enterprise GIS Implementations
¡ Led planning and execution of ArcGIS Enterprise deployments, including platform audits, infrastructure design, and application migration ¡ Managed full lifecycle implementations from legacy environments to modern GIS platforms
¡ Ensured minimal disruption to operations during system transitions GIS Strategy & Assessment
¡ Developed multi-year GIS strategies based on stakeholder engagement and operational requirements
¡ Delivered recommendations covering data governance, system architecture, integrations, and staffing models
¡ Guided agencies in building modern, secure, and scalable GIS programs aligned with long-term goals
805
JERRY MOORE | VIRTUAL CHIEF SECURITY OFFICER

CERTIFICATIONS
¡ A+ Certified Service Technician
¡ Advanced Cisco Router
Configuration Training
¡ Certified Ethical Hacker
– Security Training
¡ Cisco Certified Network
Associate (CCNA)
¡ Microsoft Certified Professional+
Internet (MCP+I)
¡ Microsoft Certified System
Engineer (MCSE)

CORE MUNICIPAL

STRENGTHS
¡ Security Operations
Center (SOC) Leadership
¡ Cybersecurity & Incident
Response (EDR/MDR,
Threat Detection)
¡ Municipal IT Infrastructure
& Governance
¡ Network & Systems Architecture
(On-Prem & Hybrid Cloud)
¡ Microsoft 365, Azure
& Active Directory
¡ Backup, Disaster Recovery
& Business Continuity
¡ Virtualization (VMware, Hyper-V)
¡ Accela Administration &
Municipal Systems

OVERVIEW & PROFESSIONAL CREDENTIALS
Senior technology and cybersecurity leader with over 24 years of experience supporting municipal and public-sector organizations. Currently leads the Security Operations Center (SOC) at Infinity Technologies, overseeing incident response, threat monitoring, and cybersecurity strategy across multiple client environments.

Serves as a final escalation authority for critical incidents, security events, and infrastructure challenges. Specializes in securing and modernizing hybrid IT environments, with deep expertise in cloud platforms, enterprise networks, and business continuity planning. Known for combining executive-level guidance with hands-on technical leadership to ensure resilient, secure operations.

VALUE TO THE CITY OF WILDOMAR
Jerry will provide the City of Wildomar with senior-level cybersecurity and infrastructure leadership, ensuring systems are protected, monitored, and resilient against evolving threats.

As SOC lead, Jerry brings advanced experience in threat detection, incident response, and security oversight—strengthening the City’s ability to prevent, identify, and respond to cyber risks. Enhancing overall system reliability and reducing exposure through proactive monitoring, secure architecture design, and strong governance practices.

Supporting City leadership with clear, actionable guidance on cybersecurity, compliance, and long-term technology strategy — Jerry will deliver both immediate protection and a forward-looking security posture.

MUNICIPAL PROJECT EXPERIENCE
Chief Network Engineer / SOC Lead | April 2022 - Present Infinity Technologies – Roseville, CA
Paramount, Atherton, Half Moon Bay, StanCOG, and others. ¡ Leads the organization’s Security Operations Center (SOC), overseeing threat monitoring, incident response, and security operations ¡ Serves as final escalation authority for cybersecurity incidents, service outages, and compliance-related events
¡ Designs and governs secure, high-availability infrastructure, including networks, firewalls, VPNs, and hybrid cloud environments ¡ Directs cybersecurity strategy, including endpoint protection (EDR/MDR), monitoring, and remediation
¡ Oversees backup, disaster recovery, and business continuity planning ¡ Advises City leadership on risk management, system performance, and infrastructure strategy
¡ Leads cloud and infrastructure modernization efforts, including migrations and system upgrades
806
ROB GUTHERTZ | HELP DESK LEAD

CORE MUNICIPAL

STRENGTHS
§ Municipal IT Operations & Service
Delivery Leadership
§ Helpdesk Management & Senior
Escalation Support
§ Incident Response, Change.

Management, & Continuity
Planning
§ IT Governance, Policy
Development, &
Process Standardization
§ Infrastructure Reliability
& Systems Administration
§ Customer Experience, SLA
Performance, & Service
Accountability
§ Disaster Recovery &
Business Continuity

OVERVIEW & PROFESSIONAL CREDENTIALS
Rob Guthertz is an IT operations leader with over 15 years of experience managing service delivery, helpdesk operations, and internal IT platforms for public-sector and nonprofit clients. At Infinity Technologies, he leads Northern California service operations, ensuring consistent, high-quality support across municipal environments.

Rob serves as a senior escalation authority for complex incidents and service disruptions, bringing a structured, process-driven approach to incident management, service delivery, and operational governance. He specializes in building repeatable processes, improving service performance, and ensuring IT environments remain stable, responsive, and aligned with organizational needs.

VALUE TO CITY OF WILDOMAR
Rob will strengthen the City’s day-to-day IT operations by ensuring service delivery is consistent, responsive, and well-managed. He brings structure to helpdesk operations, improving ticket resolution times, communication, and overall user experience.

His leadership in incident management and escalation ensures issues will be handled quickly and effectively, reducing downtime and operational disruption. By establishing clear processes, service standards, and accountability, Rob will help the City maintain reliable IT support while improving efficiency and long-term performance.

MUNICIPAL PROJECT EXPERIENCE
Help Desk Lead | December 2023 - Present
Infinity Technologies – Roseville, CA
Leads IT service operations and support delivery for municipal clients across California.
¡ Oversees end-to-end service delivery, including helpdesk operations, ticket workflows, and escalation management ¡ Serves as senior escalation authority for critical incidents and complex technical issues
¡ Leads incident response coordination, ensuring timely resolution and clear communication during service disruptions
¡ Manages change management and continuity planning, reducing risk and improving system reliability
¡ Develops and enforces operational policies, procedures, and documentation standards
¡ Monitors SLA performance and service metrics, driving accountability and continuous improvement
¡ Supports internal systems and service platforms used across municipal client environments
807
ROB GUTHERTZ | HELP DESK LEAD
Senior Information Technology Manager | Digital Horizons IT Solutions ¡ Directed IT operations and escalation support across multi-client environments
¡ Administered Windows Server infrastructure, Active Directory, HyperV, DFS, and Azure services. ¡ Improved service visibility and response through ticketing, RMM platforms, and operational tooling.
¡ Supported identity management, cloud desktops, and
infrastructure modernization initiatives.
808
PATRICK LOPEZ | SYSTEMS ENGINEER

CERTIFICATIONS
¡ Cisco Certified Network
Associate (CCNA)
¡ CompTIA A+
¡ Microsoft Certified
System Engineer (MCSE)

CORE MUNICIPAL

STRENGTHS
¡ Municipal Systems Administration
& Application Support
¡ Microsoft 365, Backup &
Cloud Administration
¡ Network Infrastructure: Firewalls,
Switches, Wireless & Phone Systems
¡ Cybersecurity Tools: Endpoint
Protection, Email Security &
Access Control
¡ ERP, Permitting & Land
Management Systems: EnerGov,
Eden, Fund Balance
¡ Content, Agenda & Recreation
Systems: Documentum, SIRE,
Class, CivicPlus
¡ Security Camera & Access Control
Platforms: Verkada, Axis
¡ Vendor Coordination, User
Support & Technical
Troubleshooting

OVERVIEW & PROFESSIONAL CREDENTIALS
Patrick Lopez is an experienced Systems Engineer with more than 20 years of technology, project, and solutions experience supporting public-sector environments. He specializes in managing municipal applications, user systems, network infrastructure, cybersecurity tools, cloud platforms, and vendor-supported services.

Patrick brings a practical, service-oriented approach to IT support, working closely with both technical and non-technical staff to resolve issues, improve system performance, and support day-to-day City operations. His experience across core municipal platforms gives him a strong understanding of how technology supports finance, permitting, communications, records, recreation, public meetings, and public-facing services.

VALUE TO CITY OF WILDOMAR
Patrick will provide the City of Wildomar with experienced, hands-on support for the systems staff rely on every day. His direct experience supporting Wildomar’s IT environment allows him to maintain continuity, respond quickly to issues, and understand the City’s operational needs.

He strengthens reliability across Microsoft 365, phones, backups, network equipment, cybersecurity tools, and key municipal applications. Patrick also works effectively with vendors and City staff to troubleshoot issues, coordinate upgrades, and ensure systems remain secure, stable, and accessible.

His value is practical and immediate: he helps keep City operations running, reduces disruption, and supports technology improvements that make staff more efficient.

MUNICIPAL PROJECT EXPERIENCE
IT Systems Engineer | June 2021– Present
Infinity Technologies – Lake Forest, CA
Provides systems administration, application support, network support, cybersecurity support, and vendor coordination for municipal clients across Southern California.
¡ Manages users, workstations, applications, servers, backups, phone systems, and network infrastructure for municipal environments
¡ Administers Microsoft 365, including email, user access, cloud services, backup support, and application troubleshooting ¡ Supports network infrastructure, including FortiGate firewalls, switches, wireless systems, and connectivity troubleshooting ¡ Manages and supports security tools, including endpoint protection, cybersecurity platforms, cameras, and access control systems ¡ Coordinates with third-party vendors to support enterprise applications, system upgrades, and issue resolution
¡ Provides responsive technical support to City staff, ensuring business continuity and reliable day-to-day operations
809
PATRICK LOPEZ | SYSTEMS ENGINEER

SELECTED MUNICIPAL CLIENT EXPERIENCE
City of Wildomar
¡ Supports Microsoft 365, RingCentral phone system, backups, Adobe Cloud, Bluebeam, and Barracuda backup solutions
¡ Manages security platforms including ESET, Cylance, Verkada cameras, and access control
¡ Supports FortiGate firewall, wireless infrastructure, network switches, and core connectivity
¡ Assists with City applications including Granicus, Laserfiche Cloud, and vendor-supported systems
City of Eastvale
¡ Manages users, applications, servers, MDM solutions, phone systems, and network infrastructure
¡ Supports Microsoft 365, Jive phone system, MaaS360, Spanning Backup, Adobe Cloud, Bluebeam, and Barracuda Backup
¡ Manages ESET, Cylance, Verkada security cameras, access control, FortiGate firewall, wireless systems, and network switches ¡ Supports municipal platforms including Granicus, Laserfiche Cloud, Springbrook Cloud, and third-party vendor systems
City of La Mirada
¡ Supports Microsoft 365, phone systems, Adobe Cloud, backups, server maintenance, firmware updates, switches, and firewall systems ¡ Manages cybersecurity tools including Cylance and ESET for endpoint protection and malware prevention
City of Bell
¡ Supports Microsoft 365, phone systems, Adobe Cloud, MaaS360, backup systems, server maintenance, switches, and FortiGate firewall ¡ Manages cybersecurity tools including Cylance and ESET for antivirus and malware protection

ADDITIONAL MUNICIPAL EXPERIENCE
Patrick has experience supporting a wide range of municipal systems, including EnerGov, Class, Documentum, SIRE, Fund Balance, Eden, CivicPlus, ArcGIS, Bluebeam, Contract Assistant, ArborPro, Axis Camera, and Calsense. 810
CYRUS SUTHERLAND| IT SYSTEMS ENGINEER

CERTIFICATIONS
¡ VMware Certified Professional
(VCP – DCV5)
¡ Microsoft Certified Systems
Engineer (MCSE)
¡ Microsoft Certified IT Professional
(MCITP)
¡ Microsoft Certified Professional
(MCP) –

CORE MUNICIPAL

STRENGTHS
¡ IT Infrastructure & Cloud:

VMware, AWS, Google Cloud
Platform, SAN, Virtualization
¡ Network Administration: TCP/IP,

DNS, DHCP, LAN/WAN, VPN,
IPsec
¡ Systems Administration: Active
Directory, Windows & Linux
environments
¡ Security & Compliance: SOC 2,
PCI, Regulatory Compliance
¡ Database Management: SQL
Server, MySQL, Oracle
¡ Scripting & Automation:

PowerShell
¡ Microsoft Ecosystem: Microsoft
365, Exchange, SharePoint

OVERVIEW & PROFESSIONAL CREDENTIALS
IT Systems Engineer with 10+ years of experience managing enterprise infrastructure, specializing in VMware, SAN storage, Microsoft 365, and network security. Focused on delivering secure, reliable, and scalable systems while supporting both technical teams and end users to maintain efficient, uninterrupted operations.

VALUE TO CITY OF WILDOMAR
Cyrus will provide the City of Wildomar with reliable, secure, and scalable IT infrastructure that supports daily operations and long-term growth.

Key contributions include:
¡ Ensuring system reliability and uptime for critical City services through proactive infrastructure management and monitoring. ¡ Strengthening cybersecurity posture by implementing best practices across identity management, network security, and endpoint protection.
¡ Optimizing IT environments (VMware, SAN, cloud) to reduce costs while improving performance and scalability.
¡ Supporting hybrid and remote work environments through secure access solutions such as VPN and multi-factor authentication. ¡ Improving data protection and disaster recovery readiness through robust backup strategies and system redundancy. ¡ Providing responsive end-user support to maintain productivity across City departments.

His approach is proactive and solutions-oriented — focused on minimizing downtime, reducing risk, and ensuring IT systems effectively support City staff and services.

MUNICIPAL PROJECT EXPERIENCE
IT Systems Engineer | February 2026 – Present
Infinity Technologies – Lake Forest, CA
Provides infrastructure and systems support for the San Bernardino County Transportation Authority, managing on-premises environments and supporting daily IT operations.
¡ Administers a VMware environment with 6+ hosts and 45 virtual servers in a clustered configuration, ensuring high availability and performance.
¡ Manages HP SAN infrastructure supporting 30+ TB of data, including LUN provisioning, storage optimization, and backup integrity. ¡ Oversees Microsoft 365 and Duo MFA environments for 100+ users, supporting secure access for both on-site and remote staff. ¡ Administers Windows and Linux servers, including SharePoint environments and secure remote access via Fortinet SSL VPN. ¡ Supports backup and disaster recovery systems, ensuring data integrity and business continuity.
811
CYRUS SUTHERLAND| IT SYSTEMS ENGINEER

CORE MUNICIPAL

STRENGTHS CONTINUED
¡ IT Operations: System
Monitoring, Troubleshooting,
Performance Optimization
¡ End-User Support: Remote
Support, Hardware/Software
Deployment
¡ Project & Service Tools: Jira,
ServiceNow, Zendesk

MUNICIPAL PROJECT EXPERIENCE CONTINUED
¡ Provides end-user support, including system imaging, onboarding new staff, and troubleshooting hardware/software issues. ¡ Works closely with leadership to align IT operations with organizational needs and priorities.

Enterprise Systems Administrator | January 2012 – February 2026 Verizon Global Network & Technology Division – San Diego, CA Delivered advanced (Level 2/3) infrastructure support for large-scale enterprise systems, improving performance, reliability, and security. ¡ Managed VMware environments with 50+ hosts and 80+ virtual machines, optimizing resource utilization and reducing operational costs. ¡ Administered Dell EMC and NextGen SAN systems, increasing storage efficiency by 30% and improving data accessibility for over 1,000 users. ¡ Implemented and managed Veeam backup solutions, achieving a

99.9% data recovery success rate and minimizing downtime risks. ¡ Maintained core network services including Active Directory, DNS, and DHCP to ensure system stability and user access.
¡ Led enterprise initiatives including a Windows 10 rollout for 400 users and a large-scale email migration project, improving user experience and system performance.

Systems Engineer | January 2008 – December 2012
Victor Treatment Centers – Chico, CA
¡ Managed 28 VMware ESXi virtual servers, improving system performance, resource allocation, and overall infrastructure efficiency. ¡ Administered Barracuda spam filtering and monitoring systems, enhancing email security and reducing threats.
¡ Configured and supported BlackBerry Enterprise Server (BES) for 100+ users, improving mobile access and communication reliability. ¡ Provided remote support to technicians across eight locations using Dell KACE, increasing team efficiency and response times.
¡ Led migration from Exchange 2007 to Exchange 2010, improving system performance, stability, and user experience.
¡ Administered Active Directory, strengthening user management, access control, and security compliance.
¡ Managed Dell EqualLogic SAN infrastructure, optimizing storage performance and ensuring availability for critical applications. 812
JAE LEGRANT | IT TECHNICIAN

CORE MUNICIPAL

STRENGTHS
¡ Customer Service
& End-User Support
¡ Clear Communication
of Technical Concepts
¡ Microsoft Word & Excel
¡ Python, HTML, & CSS
¡ Linux, Windows, & Mac OS
¡ Hardware Installation
& Troubleshooting
¡ Desktop & Laptop Configuration
(Setup, Imaging, & Deployment)
¡ Software Installation,
Configuration, & Patching
¡ User Account Management
& Permissions
¡ Basic TCP/IP Networking
(IP Addressing, DNS, DHCP)
¡ Remote Access & VPN Support
¡ Remote Desktop Support
& Troubleshooting
¡ Basic Data Backup &
Recovery Procedures
¡ Password Management
& Access Control
¡ Router & Modern Configuration

OVERVIEW & PROFESSIONAL CREDENTIALS
Detail-oriented IT professional with hands-on experience supporting municipal operations across multiple cities. Demonstrates strong coordination, communication, and problem-solving skills in fast-paced environments, with a focus on ensuring reliable, secure, and efficient technology services.

Brings a proactive, service-oriented approach to IT support—effectively managing competing priorities, resolving issues, and supporting system improvements. Known for fostering collaboration between technical teams, city staff, and vendors to maintain alignment and deliver consistent results.

Committed to continuous learning and applying technology solutions that improve operations and user experience.

VALUE TO CITY OF WILDOMAR
Jae provides dependable, day-to-day operational support that keeps City systems running smoothly and staff productive. She acts as a central point of coordination across departments, ensuring issues are addressed quickly, communication is clear, and tasks move forward without delays.

She improves service delivery by organizing workflows, tracking priorities, and supporting system upgrades and deployments with minimal disruption. She also strengthens accountability through consistent documentation, followthrough, and alignment with City goals.

Jae brings a responsive and solutions-oriented mindset — focused on resolving issues efficiently, supporting staff needs, and maintaining stable, wellcoordinated IT operations.

MUNICIPAL PROJECT EXPERIENCE
IT Technician | October 2025– Present
Infinity Technologies – Lake Forest, CA
Supports multiple municipalities including the Cities of Wildomar, Paramount, Eastvale, and Stanton, providing day-to-day IT coordination, operational support, and incident response.
¡ Coordinates daily IT operations across multiple cities, ensuring consistent service delivery and timely issue resolution. ¡ Serves as a liaison between City staff, leadership, and external vendors to track tasks, resolve issues, and maintain alignment. ¡ Manages incident response efforts, including triage, prioritization, escalation, and resolution tracking across hardware, software, and network issues.
¡ Maintains project schedules, system deployments, upgrades, and documentation to support accountability and operational efficiency. ¡ Supports system implementations and updates, ensuring minimal disruption to City services and staff workflows.
¡ Documents incidents, resolutions, and processes to support continuous improvement and SLA compliance.
¡ Provides responsive end-user support, helping maintain productivity across departments.
813
ZAWAAR RAZA| IT TECHNICIAN

CERTIFICATIONS
¡ CompTIA Security+
¡ CompTIA A+

CORE MUNICIPAL

STRENGTHS
¡ Tier 1 & Tier 2 Technical Support
¡ Microsoft Active Directory &
Microsoft 365 Administration
¡ Endpoint Management,
Imaging & Configuration
¡ Hardware, Software &
Network Troubleshooting
¡ Patch Management &
Endpoint Hardening
¡ Email Security, Filtering
& Phishing Detection
¡ Firewall & Network Support
¡ Incident Investigation &
End-User Training

OVERVIEW & PROFESSIONAL CREDENTIALS
Zawaar Raza is a Security+ certified IT professional with hands-on experience supporting municipal and public-sector technology environments. He provides responsive Tier 1 and Tier 2 support across hardware, software, network, endpoint, and user access issues, helping maintain reliable day-to-day operations for City staff and agency clients.

With a background in cybersecurity, Zawaar brings added value to technical support through his understanding of phishing detection, endpoint protection, patching, and incident investigation. He is detail-oriented, adaptable, and collaborative, working closely with senior IT staff to resolve issues, strengthen systems, and improve the user experience.

VALUE TO THE CITY OF WILDOMAR
Zawaar will provide responsive technical support that helps keep City staff productive and systems operating smoothly. His direct experience supporting Wildomar and other public-sector clients gives him familiarity with municipal service expectations, user needs, and the importance of timely communication.

He will support the City by resolving technical issues, assisting with endpoint security, maintaining user access, and helping identify potential risks before they become larger problems. His cybersecurity-focused background strengthens day-to-day IT support by combining operational responsiveness with security awareness.

MUNICIPAL PROJECT EXPERIENCE
IT Technician | November 2024 – Present
Infinity Technologies – Lake Forest, CA
Supports multiple public-sector clients, including the City of Wildomar, City of Eastvale, San Bernardino County Transportation Authority, and Valley Sanitary District.
¡ Provides Tier 1 and Tier 2 technical support for hardware, software, network, and user access issues across municipal client environments ¡ Resolved 300+ support tickets, contributing to timely issue resolution and consistent service delivery
¡ Manages Active Directory accounts, user access, workstation imaging, and device configuration
¡ Assists with patch management, endpoint hardening, and security updates across workstations and servers
¡ Performs preliminary incident investigation and threat analysis for phishing, suspicious downloads, and endpoint-related concerns ¡ Supports deployment and administration of cybersecurity tools, including Coro and Proofpoint
¡ Assists with firewall, email filtering, & network connectivity troubleshooting ¡ Collaborates with senior IT staff on infrastructure support, security improvements, and system maintenance
¡ Provides end-user guidance and training to improve technology adoption and security awareness
814
ABBY THORNTON| GIS TECHNICAL LEAD

CERTIFICATIONS
¡ GIS Certificate Program –
California State University,
Fullerton

CORE MUNICIPAL

STRENGTHS
¡ ArcGIS Pro, ArcGIS Online
& ArcGIS Enterprise
¡ ArcGIS Portal & ArcGIS
Server Administration
¡ WebGIS Application
Development
¡ Field Maps & Mobile Data
Collection
¡ Parcel, Address & Community
Development GIS Data
¡ ArcSDE / Enterprise
Geodatabase Management
¡ Arcade Scripting & Workflow
Automation
¡ GIS System Integration:

EnerGov, Cartegraph, OpenGov

OVERVIEW & PROFESSIONAL CREDENTIALS
Abby is a Senior GIS Analyst with strong experience delivering scalable, userfocused GIS solutions for municipal clients. She combines technical expertise across the Esri platform with a practical understanding of city operations, helping departments improve data quality, streamline workflows, and make more informed decisions.

She is skilled at supporting both technical and non-technical users, often serving as a bridge between GIS, IT, Community Development, Public Works, and City staff. Abby is known for solving complex GIS challenges, developing practical applications, and expanding GIS adoption through responsive support, training, and sustainable workflow improvements.

VALUE TO THE CITY OF WILDOMAR
Abby brings immediate value to the City of Wildomar by strengthening GIS as both an operational tool and a strategic decision-making resource. Her experience with municipal data, permitting integrations, field workflows, and web-based applications directly supports more efficient City operations.

She can help improve Community Development workflows through better parcel, zoning, address, and permitting data integration. Her experience with Field Maps and mobile GIS tools can support inspections, asset tracking, and real-time field data collection. She also brings the ability to develop clear, userfriendly web maps and applications that improve staff access to information and enhance public transparency.

With a proactive and solutions-focused approach, Abby helps cities reduce manual processes, improve data consistency, and build GIS tools that are practical, reliable, and aligned with staff needs.

MUNICIPAL PROJECT EXPERIENCE
Senior GIS Analyst | September 2021 – Present
Infinity Technologies – Roseville, CA
Provides GIS support to municipal clients across California, including Community Development, Public Works, utilities, and citywide GIS programs.

City of Sacramento | 2021– Present
¡ Provides ongoing GIS support to the Community Development Department, including data analysis, map production, and application development.
¡ Develops and maintains WebGIS applications to support planning, permitting, and public-facing initiatives.
¡ Collaborates Works with staff to improve data workflows, accuracy, and accessibility of critical municipal datasets.

City of Rancho Cordova | 2019 – Present
¡ Serves as a cross-departmental GIS resource supporting Community Development, Public Works, and City Management.
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ABBY THORNTON| GIS TECHNICAL LEAD

MUNICIPAL PROJECT EXPERIENCE CONTINUED
¡ SupportsGIS integration with the EnerGov permitting system, improving data flow between systems and enhancing reporting capabilities. ¡ Designed and deployed Field Maps workflows to support homelessness outreach and field data collection.
¡ Troubleshoots and enhances automated GIS workflows, improving system reliability and efficiency.
¡ Develops ArcGIS Experience Builder applications and other web tools to support internal operations and public engagement.

Georgetown Divide Public Utility District | 2019 – Present ¡ Led implementation and configuration of the District’s ArcGIS Online platform, establishing a centralized GIS environment.
¡ Designed Field Maps workflows to support asset management and field data collection.
¡ Integrated GIS data and services with the Cartegraph asset management system.
¡ Developed Story Maps to communicate project information to stakeholders and the public.

City of Desert Hot Springs | 2019 – Present
¡ Developed parcel and address GIS data products to support integration with the OpenGov platform.
¡ Built WebGIS applications to improve staff access to key datasets. ¡ Supported data standardization and preparation for system compatibility. 816
JOEY JIMENEZ | GIS ANALYST

CERTIFICATIONS
¡ FEMA Emergency
Management Institute Courses
IS 100, 1S 200, 1S 700, IS 800,
GIS 922: GIS Support for
Emergency Operations
Environments

CORE MUNICIPAL

STRENGTHS
¡ Infrastructure &
Asset Management
¡ GIS Data Integration
¡ Enterprise GIS Administration
¡ Project Execution
& System Analysis
¡ Technical Reporting
¡ Python, SQL, CAD, SAP,
Microsoft Office

OVERVIEW & PROFESSIONAL CREDENTIALS
Joey Jimenez is a GIS Analyst with over five years of experience supporting government agencies, utilities, and private-sector clients. He specializes in infrastructure data management, asset tracking, GIS integration, and geospatial analysis. Joey brings a practical, field-informed approach to improving data accuracy, streamlining workflows, and delivering actionable GIS solutions.

VALUE TO THE CITY OF WILDOMAR
Joey strengthens the City’s ability to manage infrastructure and asset data for better planning, maintenance, and decision-making. His experience with GIS integrations, real-time tools, and emergency response applications helps improve operational visibility, reduce manual processes, and support more responsive City services.

MUNICIPAL PROJECT EXPERIENCE
GIS Analyst | December 2021 – Present
Infinity Technologies – Roseville, CA
Supports public agency and private-sector clients with infrastructure data management, asset tracking, GIS integration, and enterprise GIS solutions. ¡ Manages infrastructure and asset data for 30+ clients, ensuring accuracy, consistency, and usability.
¡ Develops GIS-based asset management tools to support maintenance planning and operational efficiency.
¡ Integrates GIS with asset management, permitting, & enterprise systems. ¡ Builds monitoring, tracking, dashboard, and reporting tools to improve visibility and decision-making.
¡ Collaborates with operations, engineering, and IT teams to resolve data gaps and improve workflows.

SELECT MUNICIPAL CLIENT EXPERIENCE
City of Folsom | 2023 – Present
¡ Digitized infrastructure data; supports enterprise GIS administration; built public-facing Adopt-a-Trail application.

City of Pleasant Hill | 2023 – Present
¡ Developed Experience Builder applications, internal GIS tools, permitting integrations, dashboards, and address mailing label tools.

City of Rancho Palos Verdes | 2021 – Present
¡ Supports enterprise GIS administration, emergency response dashboards, application modernization, and critical infrastructure datasets.

Suisun City | 2021 – Present
¡ Digitized infrastructure assets and prepared GIS data for OpenGov Cartegraph integration.
817
ELISA BARRIOS | GIS ANALYST

CORE MUNICIPAL

STRENGTHS
¡ ArcGIS Pro 3.8
¡ ArcGIS Online
¡ Survey 123 and Field Maps
¡ ESRI Story Maps and ArcGIS Hub
¡ Model Builder
¡ Suitability Analysis
¡ Near Analysis
¡ Georeferencing and Digitizing
¡ Geodatabase Management
¡ Template and Style Guide
Management
¡ Cartography
¡ Microsoft Suites
¡ Adobe Creative Cloud

OVERVIEW & PROFESSIONAL CREDENTIALS
Elisa is a GIS Analyst with experience delivering data-driven solutions for municipal and regional agencies across California. She specializes in geospatial data management, spatial analysis, and web-based GIS applications using the Esri platform.

Her work focuses on transforming complex datasets into clear, actionable insights that support planning, environmental analysis, and public communication. Elisa brings a detail-oriented and collaborative approach, working closely with stakeholders to develop practical GIS solutions that extend beyond traditional mapping and improve how organizations use and understand their data.

VALUE TO THE CITY OF WILDOMAR
Elisa will provide immediate value to the City of Wildomar by strengthening its ability to manage, analyze, and communicate geospatial data effectively.

She will support City operations by improving data accuracy and accessibility, enabling staff to make more informed decisions across planning, public works, and environmental initiatives. Her experience developing streamlined data collection workflows and user-friendly web GIS applications helps reduce manual processes and improve efficiency.

Elisa will also enhance public communication through clear, visually engaging mapping products and applications, increasing transparency and community engagement. Her background in environmental and regional planning efforts positions her to support sustainability, land use, and long-term planning initiatives within the City.

MUNICIPAL PROJECT EXPERIENCE
GIS Analyst | May 2024 – Present
Infinity Technologies – Lake Forest, CA
Supports multiple municipalities including the Cities of Norco, Sunnyvale, Malibu, and Imperial County, with additional project work for the City of Burlingame and San Joaquin County.
¡ Ensure Develops and implements GIS workflows for data collection, management, and spatial analysis to support municipal operations. ¡ Builds and maintains web GIS applications to improve data accessibility for staff and stakeholders.
¡ Ensures data accuracy and consistency by maintaining geospatial datasets and optimizing workflows.
¡ Collaborates with City staff to deliver tailored GIS solutions that support planning, infrastructure, and environmental initiatives. ¡ Supports community outreach efforts through mapping products and applications that clearly communicate project information. 818
ELISA BARRIOS | GIS ANALYST

MUNICIPAL PROJECT EXPERIENCE CONTINUED
GIS Analyst | October 2019 – May 2024
Stantec – Monrovia, CA
¡ Developed GIS workflows to streamline data collection and spatial analysis for cultural and paleontological projects.
¡ Produced high-quality cartographic and geospatial deliverables using industry-standard design principles.
¡ Managed and maintained geospatial datasets and archives, ensuring data integrity and accessibility.
¡ Delivered GIS solutions that improved data interpretation and supported project decision-making.

AmeriCorps Climate Flow | September 2018 – August 2019
Southern California Association of Governments – Los Angeles, CA ¡ Managed the Green Region Initiative, a spatial model tracking 28 sustainability indicators across 191 California cities. ¡ Supported development of the Regional Climate Adaptation Plan, providing data-driven strategies for climate resilience. ¡ Conducted land use analysis to inform the Connect SoCal Natural and Farmlands Conservation Technical Report.
819
MONIQUE TERRY | GIS ANALYST

CORE MUNICIPAL

STRENGTHS
¡ ArcGIS (Pro, Online,
Enterprise) & QGIS
¡ WebGIS Application
Development (Experience
Builder, Dashboards, Survery 123)
¡ GIS Automation &
Python Scripting
¡ Data Management,
ETL, & Migration
¡ System Integration (Permitting
& Asset Management Systems)
¡ Spatial Analysis &
Data Visualization
¡ Workflow Optimization
& Process Improvement
¡ Stakeholder Collaboration &
Technical Documentation

OVERVIEW & PROFESSIONAL CREDENTIALS
Monique is a GIS Analyst with over four years of experience delivering datadriven solutions for local government agencies. She specializes in WebGIS application development, data automation, and system integration using the Esri platform.

Her work focuses on improving how agencies manage, access, and use their data—streamlining workflows, increasing data accuracy, and enhancing decision-making. Monique is known for her strong collaboration skills, attention to detail, and ability to translate complex geospatial data into practical, user-friendly tools that support both staff operations and publicfacing initiatives.

VALUE TO THE CITY OF WILDOMAR
Monique brings a modern, efficiency-focused approach to GIS that will help the City streamline workflows and maximize the value of its data. She improves data accuracy and accessibility through automation, reducing manual processes and saving staff time.

Her experience integrating GIS with permitting and asset management systems will support better coordination across departments, while her web applications and dashboards will enhance visibility and decision-making. With a collaborative and solutions-oriented mindset, Monique delivers tools that are practical, scalable, and aligned with City needs.

MUNICIPAL PROJECT EXPERIENCE
GIS Analyst | January 2023 – Present
Infinity Technologies –Roseville, CA
Supports multiple municipalities and agencies across California, delivering GIS solutions focused on automation, system integration, and WebGIS development.

City of Seal Beach | 2023 – Present
¡ Built and enhanced the City’s ArcGIS Online environment, developing web maps and applications using Experience Builder. ¡ Developed automated parcel update scripts, reducing processing time by 50%.
¡ Maintains GIS integration with the EnerGov permitting system, improving data accessibility for staff.

City of Atherton | 2023 – Present
¡ Maintains and updates ArcGIS Online environment, ensuring applications align with current Esri standards.
¡ Migrated legacy applications to Experience Builder.
¡ Automated parcel update workflows, reducing manual effort and improving efficiency.
¡ Produces custom maps and exhibits for City staff as needed. 820
MONIQUE TERRY | GIS ANALYST
City of Rancho Cordova | 2023 – Present
¡ Supports Public Works GIS data, including stormwater, streetlights, paving, sidewalks, and record drawings.
¡ Performs digitization from engineering plans and CAD files. ¡ Collaborates with Operations & Maintenance teams to ensure data is accurate and inspection-ready.
¡ Supported migration from ArcGIS Online to ArcGIS Enterprise, including application updates.
¡ Developed mapping services integrated with the Infor (IPS) Asset Management System.

El Dorado Irrigation District | 2023 – Present
¡ Supported ArcGIS Enterprise migration and upgrade, including data cleanup and SDE configuration.
¡ Developed new maps, applications, and services using current Esri tools.
¡ Integrated GIS with the Infor (IPS) Asset Management System.

City of Half Moon Bay | 2023 – Present
¡ Developed a fully automated parcel update workflow, integrating county and assessor data with spatial enhancements.
¡ Integrated parcel data with the CloudPermit system, improving permitting workflows.

County of Maui | 2023 – Present
¡ Developed Survey123 forms and dashboards to support Solid Waste inspection workflows.
¡ Built automated reporting tools, providing leadership with weekly operational insights.
¡ Improved compliance tracking and data visibility across the division. 821
TODDLIGHTHIZER| ENTERPRISE ARCHITECT

CORE MUNICIPAL

STRENGTHS
¡ Enterprise GIS Architecture
& Administration
¡ ArcGIS Enterprise
& ArcGIS Online
¡ GIS Database Administration
¡ Cloud GIS Deployments
& Migrations
¡ GIS Integration with Permitting
& Asset Management Systems
¡ Python, SQL &
Arcade Automation
¡ GIS Project Management
& Technical Leadership

OVERVIEW & PROFESSIONAL CREDENTIALS
Todd is an Enterprise GIS Architect with over 25 years of experience designing, implementing, and managing GIS systems for municipal and county agencies.

Prior to joining Infinity Technologies, he spent 16 years with the City of Chandler, Arizona as a GIS Developer/DBA and Senior Systems Analyst.

He specializes in enterprise GIS architecture, database administration, system integration, and automation. Todd brings a practical understanding of municipal operations and develops scalable GIS environments that improve data quality, reduce manual effort, and support critical City functions.

VALUE TO THE CITY OF WILDOMAR
Todd will provide senior technical leadership to help the City of Wildomar maintain a stable, scalable, and integrated GIS environment. His experience with ArcGIS Enterprise, cloud deployments, and business system integrations strengthens data reliability and improves coordination across departments.

He will help reduce administrative burden through automation, improve system performance, and ensure GIS platforms are positioned to support both current operations and future growth.

MUNICIPAL PROJECT EXPERIENCE
Enterprise GIS Architect | August 2021 – Present
Infinity Technologies – Roseville, CA
Supports municipal clients with enterprise GIS design, administration, system integration, and platform modernization.
¡ Designs and administers ArcGIS Enterprise, ArcGIS Online, and enterprise geodatabase environments
¡ Leads GIS platform upgrades, migrations, and cloud deployments for cities and counties
¡ Integrates GIS with permitting and asset management systems, including EnerGov, TrakIT, and CentralSquare/Lucity
¡ Develops Python, SQL, and Arcade solutions to automate workflows and improve data management
¡ Establishes GIS administration best practices to improve performance, reliability, and long-term sustainability

SELECT PROJECT HIGHLIGHTS
CentralSquare EAM / Lucity
¡ Supported GIS integration and administration for Chandler, Napa, Folsom, and Norco
GIS Platform Upgrades
¡ Led ArcGIS Enterprise migrations for Merced, Vacaville, Lodi, Maui County, and Calaveras County
Cloud GIS Deployments
¡ Supported cloud migrations for Burlingame, Rancho Cordova, and Signal Hill
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TODDLIGHTHIZER | ENTERPRISE ARCHITECT

SELECT PROJECT HIGHLIGHTS CONTINUED
EnerGov Parcel Integration
¡ Developed custom Python/SQL workflow for Maui County parcel data management
Election Reporting
¡ Built GIS-based election reporting tools for Yolo County using ArcGIS Online
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INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 45
APPENDIX B – SERVICE DELIVERY & OPERATIONAL
MODELS
This appendix outlines the operational processes used to manage service requests, incidents, and application support. These models demonstrate how issues are categorized, prioritized, escalated, and resolved in alignment with the Service Level Agreement (SLA), performance standards, and escalation framework defined in Section 2.5.

The examples provided are illustrative and do not reflect City-specific configurations or data.

B-1 ESCALATION AND PRIORITY MANAGEMENT
A structured escalation framework aligns response actions with issue impact and urgency, consistent with defined SLA priorities.

Priority Classification Model

PRIORITY DESCRIPTION TYPICAL IMPACT RESPONSE APPROACH
Low (P4) Routine service requests and
non-critical issues (e.g.,
password resets, minor
application issues).

Single user or
minimal impact
Scheduled response within
standard service targets.

Medium
(P3)
Standard user issues,
application errors, GIS
updates.

Limited
operational impact
Handled by help desk and
on-site support within SLA
targets.

High (P2) Issues affecting multiple users
or core systems.

Department-wide
or significant
impact
Escalated to engineering
resources with accelerated
response.

Critical
(P1)
System outages, cybersecurity
incidents, or essential service
disruption.

Organization-wide
or public-facing
impact
Immediate escalation to
senior technical resources
with continuous response
until resolved.

B-2 INCIDENT RESPONSE WORKFLOW
Incidents are managed through a structured lifecycle to ensure consistent handling, documentation, and resolution in alignment with SLA response and resolution targets.

Process Overview

1. Intake – Requests received via help desk, monitoring systems, or user submission.

2. Categorization & Prioritization – Priority assigned based on impact and urgency (P1–P4) .

3. Initial Triage – Frontline diagnostics and resolution .

4. Escalation – Transfer to appropriate technical or security resources per escalation framework .
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INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 46

5. Resolution & Validation – Issue resolved and verified through testing or user confirmation .

6. Closure & Reporting – Ticket closure with documentation, SLA tracking, and metric capture.

B-3 CYBERSECURITY INCIDENT RESPONSE COORDINATION
Cybersecurity incidents are managed in accordance with defined SLA response obligations and in coordination with the City’s procedures. Response activities include:
• Investigation, containment, and mitigation support.
• Escalation based on defined priority levels.
• Coordination and communication with City stakeholders. • Documentation, reporting, and post-incident review.

B-4 MONITORING AND OPERATIONAL VISIBILITY
Continuous monitoring provides real-time visibility into system health, performance, and potential issues, supporting proactive service delivery and SLA compliance. Monitoring capabilities include:
• Early detection of service degradation.
• Proactive identification of issues.
• Alert prioritization aligned with SLA priority levels. • Performance tracking and trend analysis.

Remote Monitoring and Management (RMM) Dashboard
Monitoring tools provide real-time visibility into system health, performance, and alerts across the environment. Dashboards are used to track operational status, identify trends, and support proactive issue resolution and performance management.
825
INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 47
Figure B-4. Sample Remote Monitoring and Management (RMM) Dashboard.

Illustrative dashboard showing system performance, alerting, and monitoring data used to support proactive operations.
826
INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 48
B-5 APPLICATION SUPPORT AND ESCALATION MODEL
Application-related issues are managed through the centralized IT Service Management (ITSM) system and follow the priority classification and SLA framework defined in Section 2.5.

All requests—including IT, GIS, and business applications—are tracked, prioritized, and resolved within the established service delivery model.

Application Support and Escalation Model

SUPPORT TIER SCOPE OF SUPPORT RESPONSIBILITY
Tier 1 – Initial
Resolution
Routine issues, access requests, basic
troubleshooting
Help Desk and On-Site
Support
Tier 2 – Advanced
Support
Complex issues requiring system-level
analysis, configuration, or GIS/application
support
Engineering Resources
Tier 3 – Vendor
Coordination
Issues requiring third-party support (ERP,
permitting, GIS platforms, cloud
applications)
Managed vendor coordination
and resolution tracking
Escalation and SLA Alignment
• Issues are escalated based on priority level (P1–P4) and operational impact. • Response and resolution targets align with Section 2.5 Service Level Expectations. • Vendor-supported systems are actively managed to ensure compliance with SLA commitments.

Service Management and Accountability
All requests are managed through the centralized ITSM platform to ensure:
• Full visibility into request status and ownership.
• SLA tracking and performance measurement.
• Consistent documentation and auditability.
• Coordinated resolution across internal and external resources. 827
INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 49
APPENDIX C –PERFORMANCE, SLA, AND SERVICE

DELIVERY SAMPLES

OVERVIEW
This appendix provides supporting documentation demonstrating Infinity Technologies’ service performance, operational consistency, and ability to meet defined Service Level Agreements (SLAs) across IT and GIS services.

Supporting materials align with the service delivery model, SLA framework, and continuity approach described in Section 2.5 (Service Delivery Performance and SLA Framework) and related operational sections.

Included Documentation
• Ticket metrics and trend summaries
• Service performance reporting examples
• Representative GIS project examples
C.1 SERVICE PERFORMANCE AND DELIVERY METRICS
Historical service data demonstrates consistent delivery against defined SLA targets, supported by structured monitoring and continuous improvement. Performance tracking supports:
• SLA compliance dashboard (sample)
• Ticket volume and trend analysis
• Response and resolution performance by priority
C-2 SERVICE LEVEL MEASUREMENT FRAMEWORK

CATEGORY MEASUREMENT FOCUS
Response & Resolution Time to acknowledge and resolve by priority Service Demand Ticket volume and trends
SLA Compliance Performance against defined targets
Quality & Stability Incident recurrence and root cause trends C.3 TARGETS AND ESCALATION FRAMEWORK

PRIORITY TYPICAL IMPACT ESCALATION PATH RESPONSE
TIME
TARGET

RESOLUTION
Low (P4) Single user / noncritical issueHelp Desk / On-Site ≤ 30 minutes 1 business day Medium
(P3)
Standard issues /
limited impact
Technical Support ≤ 30 minutes 2–3 business days
828
INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 50
High (P2) Multi-user or
system impact
Engineering ≤ 15 minutes Same or next
business day
Critical
(P1)
System outage /
security incident
Senior Engineering /
Leadership
≤ 15 minutes Continuous effort
until restoration
Response time reflects acknowledgment and initiation. Resolution varies based on complexity, dependencies, and system conditions.

C-4 REPORTING AND OPERATIONAL VISIBILITY
Service performance is communicated through dashboards and structured reports.

Reporting Provides
• SLA performance and compliance.
• Trends and recurring issues.
• Operational insights for planning and prioritization.

Review Cadence
• Ongoing operational check-ins.
• Quarterly service and performance reviews.

C-5 SERVICE PERFORMANCE DASHBOARD (SAMPLE)
The following dashboard illustrates how SLA performance, ticket trends, and system activity are tracked and reported, providing real-time visibility into service delivery and operational health. 829
INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 51
C-6 GIS PROJECT EXAMPLES
The following examples demonstrate GIS solutions supporting system integration, operational workflows, and public-facing services in municipal environments comparable to the City of Wildomar.

Table C-2 Representative GIS Projects

CLIENT SOLUTION SUMMARY KEY OUTCOMES LINK
City of
Seal
Beach,
CA
GIS Integration
with Permitting
(Tyler EPL)
Integrated master
address and parcel
data with permitting
system via GIS
services.

Improved data
accuracy;
streamlined
workflows; reduced
manual entry.
-
City of
Norco,
CA
CIP Dashboard
(WebGIS)
Developed
dashboard to track
project location,
status, budget, and
schedule.

Improved visibility;
enhanced
coordination;
supports executive
reporting.

Capital
Improvement
Project
Dashboard
City of
Laguna
Niguel,
CA
Public Property
Information
Tool
Developed publicfacing property
lookup with
integrated planning
data.

Reduced inquiries;
improved access;
centralized
information.

Property
Information Tool

1. City of Seal Beach — GIS Integration with Permitting 830
INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 52
Figure C-1. GIS-integrated address and parcel data supporting permitting workflows and real-time validation.

2. City of Norco – CIP Dashboard
Figure C-2. WebGIS dashboard providing spatial visibility into capital projects, including status, budget, and timelines.

3. City of Laguna Niguel – Property Information Tool
Figure C-3. Public-facing property lookup tool integrating parcel data and planning resources. 831
INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 53
APPENDIX D – MUNICIPAL EXPERIENCE & PROJECT

REFERENCES

OVERVIEW OF EXPERIENCE
Infinity Technologies supports 100+ active municipal, public sector, and utility clients, delivering managed IT services, GIS services, system integration, cybersecurity, and project-based consulting.

These engagements include cities, counties, special districts, and utilities with environments comparable to the City of Wildomar in size, complexity, and operational requirements.

REPRESENTATIVE PROJECTS

CITY SERVICE
MODEL

SCOPE SUMMARY RELEVANCE TO WILDOMAR
City of San Juan
Capistrano, CA
Managed IT
& GIS
Services
Full IT operations (infrastructure,
Microsoft 365, cybersecurity, help
desk); GIS administration,
applications, and data
management; cross-department
system integration.

Directly aligned with
Wildomar’s scope,
demonstrating integrated
IT/GIS delivery, system
coordination, and continuous
service operations.

City of Eastvale,
CA
Managed IT
& GIS
Services
Managed IT services including help
desk, infrastructure,
cybersecurity; GIS support and
system integration across
departments.

Demonstrates combined IT
and GIS service delivery with
operational integration across
City systems.

City of Bell, CA Managed IT
& GIS
Services
IT infrastructure, secure access,
and incident response; GIS
support and coordination.

Comparable municipal
environment demonstrating
secure operations, system
support, and coordinated
service delivery.

City of Rancho
Santa
Margarita, CA
Managed IT
+ GIS
Support
On-site support, help desk,
infrastructure, cybersecurity; GIS
system support and application
integration.

Similar-sized city with strong
alignment to on-site support
and day-to-day operational
needs.

City of
Lakewood, CA
Managed IT
Services
24/7 help desk, infrastructure and
cloud administration,
cybersecurity, backup, and vendor
coordination.

Demonstrates structured,
SLA-driven service delivery in
a multi-department municipal
environment.

City of
Westminster,
CA
Managed IT
& GIS
Services
Combined IT infrastructure and
GIS services; system
administration and integration
across departments.

Reinforces experience
delivering unified IT/GIS
services consistent with
Wildomar’s integrated model.
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INFINITY TECHNOLOGIES | CITY OF WILDOMAR RFP 54

ADDITIONAL MUNICIPAL AND PUBLIC SECTOR CLIENTS
Infinity Technologies supports a broad portfolio of additional clients, including:
• Cities: Bell, Belmont, Burlingame, Chino Hills, Colton, Downey, Eastvale, Gilroy, Half Moon Bay, La Palma, Laguna Niguel, Lancaster, Malibu, Norco, Paramount, Pleasant Hill, Rancho Cordova, Rolling Hills Estates, Sacramento, Seal Beach, Signal Hill, Simi Valley, Sunnyvale, Thousand Oaks, Truckee, Vacaville, Wildomar, and others. • Counties & Agencies: Calaveras County, Imperial County, San Bernardino County Transportation Authority.
• Utilities & Districts: El Dorado Irrigation District, Mid-Peninsula Water District, North Tahoe Public Utility District, Valley Sanitation District. • Regional Organizations: Stanislaus Council of Governments, Stanislaus Regional Transit Authority.

Services across these engagements include:
• Managed IT services and help desk support.
• GIS system administration and consulting.
• Infrastructure and cybersecurity management.
• System integration and automation.
833

INFINITY TECHNOLOGIES
www.inftechnologies.com

THANK YOU

FOR YOUR TIME AND CONSIDERATION
834
1 CITY OF WILDOMAR
REQUEST FOR PROPOSAL
FOR
INFORMATION TECHNOLOGY AND GIS
SUPPORT SERVICES
Anticipated RFP Schedule
Request for Proposals (RFP) Issued Monday, March 30, 2026 Written Questions from Proposers Due Friday, April 10, 2026 Reponses to Questions Posted Wednesday, April 15, 2026
Written Proposals Due Thursday, April 30, 2026, by 5:00 PM Virtual Oral Interviews (only if necessary) Week of May 4, 2026 Contract Award Tuesday, May 13, 2026
* All dates and times are subject to change at City’s sole discretion.

City of Wildomar
23873 Clinton Keith Rd., Ste. 103
Wildomar, CA 92595
835
2 I. CITY BACKGROUND
The City of Wildomar is located in Southwest Riverside County, along the Interstate 15 freeway between the cities of Lake Elsinore and Murrieta. It is approximately 24 square miles with a population of 37,277. The City has a total of 54.5 FTE and contracts with the County of Riverside for law enforcement and fire protection services.

To learn more about the City of Wildomar, please visit: www.wildomar.gov II. RFP CONTACT AT CITY OF WILDOMAR
All communication and/or contact with City staff regarding this RFP prior to contract award shall be directed to:

Cory Gorham, Assistant to the City Manager
23873 Clinton Keith Rd
Wildomar, CA 92595
951-462-7819
[email protected]
Commencing on the date of the issuance of this RFP and continuing until award of the contract or cancellation of this RFP, no Proposer, subconsultant, lobbyist or agent hired by the Proposer shall have any contact or communications regarding this RFP with any City staff or any contractor or Proposer involved with the procurement, other than the City staff named above, or unless expressly permitted by this RFP. Contact includes telephone, e-mail or formal written communication. Any proposer, subcontractor, lobbyist or agent hired by the proposer that engages in such prohibited communications may result in disqualification of the Proposer at the sole discretion of the City.

III. PROJECT OVERVIEW
The City of Wildomar is seeking proposals from qualified consultants to provide managed IT services, GIS Support Services, and website development and maintenance services for all City departments and locations. It is the City’s intention to identify a strategic partner to support the planning, implementation, deployment, and ongoing management of all technology systems, including the design, enhancement, and continuous maintenance of the City’s website, necessary to establish and maintain modern municipal IT operations. The ideal provider will deliver a combination of quality, reliability, effectiveness, and performance that best meets the needs of the City.
836
3 Current Technology Environment:
• 71 Desktop and laptop computers (PC and Apple/Mac devices) • 34 Mobile devices (phones, tablets)
• Network infrastructure (3 servers, 10 switches, firewall, wireless access points) • Cloud-based systems including Microsoft 365
• Line-of-business software systems (e.g., permitting, finance, asset management) • GIS systems including ArcGIS Online and WebGIS applications • Audio/visual systems supporting public meetings and hybrid participation • Printers, copiers, and peripheral devices
• 19 surveillance cameras
Facilities Covered:
• City Hall: 23873 Clinton Keith Rd
• Cemetery: 21400 Palomar St
• Marna O’Brien Park: 20505 Palomar St
• Windsong Park: 35459 Prairie Rd
• Future City Facilities and City Parks
IV. SCOPE OF SERVICES
The selected provider will be expected to provide the following services:

1. Help Desk & End User Support
• Provide full administration and end-user support, including troubleshooting, configuration, escalation management, and resolution for common City software and business applications (both PC and Apple environments). Own end to end resolution of usage issues or errors in office productivity software (e.g. MS Office 365) and all Cityspecific programs (e.g. finance, permitting, code enforcement, GIS, document management systems, etc.) including escalation to appropriate vendor help desk and follow through with resolution.
• Furnish a responsive IT help desk reachable 24 hours a day, 7 days a week, including holidays. Offer unlimited remote technical support for City staff via phone, email, or remote login tools at all times. After-hours emergency calls are addressed by on-call technicians, with guaranteed rapid response for critical issues (e.g. network outages). • Utilize a help desk ticket system to log all support requests (by phone, email, or in person) and track them through resolution. Document each issue, the resolution steps, 837
4 and time taken. Provide City staff with updates on ticket status and maintain a history of incidents to identify recurring problems or training needs. Provide read only access to ticketing system to key city staff.
• Include defined Service Level Agreements (SLAs) for response and resolution times. • Handle user account lifecycle tasks. Create new user accounts (for network/domain, email, applications) when new employees are onboarded. Manage user access permissions (e.g. file shares, system rights) and set up multi-factor authentication for remote access as required. User accounts for separated employees shall be disabled within 24 hours of notification, and immediately (same business day) for involuntary separations or security related terminations, as directed by the City. • Serve as the primary administrator for all user peripherals such as printers, scanners, multi-function copiers, monitors, and other connected devices. Install and configure printers for network or local use and resolve printing issues. Ensure users can reliably use scanning/imaging systems and coordinate with vendors for hardware repairs if a device fails.

2. On-Site Support Requirements
• Minimum on-site support of (2) days per week to include after-hours public meeting support.
o Flexing time on public meeting days is permitted
• Include optional pricing for on-site support:
o Three (3) days per week
o Four (4) days per week
• Ensure qualified backup coverage during absences, vacations, or illness, with no reduction in service levels. On-site technician shall be able to travel between city facilities as needed utilizing transportation provided by Contractor.

3. Network & Infrastructure Management
• Maintain detailed documentation of the City’s IT infrastructure. This includes network diagrams showing device locations and connections, configuration records (IP addresses, VLANs, firewall rules, etc.), server inventories with roles and configurations, and admin credentials stored securely. Update documents promptly when changes are made. All such documentation is made available to City personnel upon request. 838
5 • Provide day-to-day administration of the City’s networks (LAN/WAN). Monitor network performance and proactively address issues to ensure reliable connectivity for all City locations. Manage network equipment (firewalls, routers, switches, wireless access points) – including applying firmware updates, managing configurations, and optimizing for security and performance. Regularly review the network to confirm it is operating at peak efficiency and capacity.
• Provide day-to-day server and IT infrastructure systems support, which includes, but is not limited to maintenance, repairs and minor updates and security and Enterprise system implementation and support.
• Manage the City’s data storage systems and perform regular data backups. This includes maintaining file servers, NAS/SAN devices, and cloud storage allocations so that staff have reliable access to shared files. Monitor storage capacity and performance, and plan for expansions or archiving as needed. Perform daily backups of all critical systems and databases (on-site and to off-site or cloud locations). Verify backup jobs succeed and conduct periodic test restorations to ensure data can be recovered. Maintain backup logs and remediate any failed backups immediately.
• Oversee the City’s internet connections (ISP services) and act as liaison to the ISP for any outages or bandwidth issues. Ensure the City’s voice/data network is integrated with the IT network and coordinate with telecom vendors for support. • Develop and maintain the City’s IT disaster recovery mechanisms. Provide off-site file backup and disaster recovery solutions so that critical data and services can be restored after a major incident. Implement failover procedures for key systems. Draft and periodically update a Disaster Recovery Plan detailing steps to rebuild or failover City IT systems in various disaster scenarios. Conduct an annual disaster recovery test or simulated failover to validate the City’s preparedness. • Manage the City’s wireless networks and remote access systems. Configure and monitor secure Wi-Fi networks at City facilities, ensuring adequate coverage and performance for staff and public (if offered). Ensure that remote connectivity is stable and uses strong encryption/MFA as per security policies.
• Support the City’s use of cloud-based solutions. This may include administration of Microsoft 365 tenant services (Exchange Online, SharePoint/OneDrive, Teams) – managing licenses, user accounts, and security settings. • Administer the City’s email and collaboration systems. This may involve, but is not limited to creating mailboxes, distribution lists, and archives. Ensure spam filtering and malware protection on email is active. Provide user support for email issues and handle 839
6 back-end email system tasks like retention policies, e-discovery searches, and mailbox backups. If applicable, manage other messaging platforms (i.e., Teams, Slack) and ensure they integrate with City authentication.
• Proactive patching and timely firmware upgrades of infrastructure hardware. • Manage the City’s telecommunications infrastructure in coordination with telecom vendors. For example, administration of a VoIP phone system adding new phones, updating phone directory routes, and troubleshooting network-related call quality issues.
• Routine, documented, and auditable testing of data restoration from server and endpoint backups (e.g. staggered, quarterly test restores). • Administer backup and recovery solution for Microsoft 365 services, including but not limited to Exchange Online, SharePoint, OneDrive, Teams.

4. Cybersecurity Services
• Maintain a comprehensive cybersecurity program. Develop a formal Cyber Security Plan and update it regularly to address new threats. This includes layering defenses (firewall, AV, email security, MFA, etc.), enforcing security policies City-wide, and keeping security architecture documentation. In cooperation with our Risk Management team, ensure cooperation with insurer’s requirements (e.g. annual security audits). Overall, serve as the City’s subject-matter expert on cybersecurity, keeping City leadership informed of risks, mitigation strategies, and incidents.
• Develop procedures for responding to IT security incidents or breaches. In the event of a suspected cyber incident (malware outbreak, data breach, etc.), execute the Incident Response Plan: isolate affected systems, eradicate threats, recover data from backups, and restore services safely.
• Investigate the root cause and implement measures to prevent recurrence. Coordinate with law enforcement or risk management as necessary. Provide post-incident reports and user communications.
• Conduct regular (minimum annual) cybersecurity awareness training for City employees.

Educate staff on safe computing practices: how to recognize phishing emails, use strong passwords, handle sensitive data, and report potential security incidents. As part of this, run periodic simulated phishing exercises to test and reinforce employee vigilance.

Provide training modules covering social engineering, general cyber hygiene, and department-specific security procedures. Track participation to ensure all users complete required training.
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7 • Deploy and manage enterprise-grade anti-malware and anti-virus solutions on all City computers, servers, and email systems. Maintain up-to-date virus definitions and ensure scans are running regularly. Monitor dashboards for any virus detections or quarantines and respond to neutralize any malware found. This includes protecting against ransomware and spyware. Also keep spam filtering and email threat prevention systems active (blocking phishing emails, infected attachments, etc.). • Ensure compliance with relevant standards (e.g. CJIS, PCI-DSS, HIPAA) • Utilize DNS or web content filtering systems to block access to malicious or inappropriate websites from the City network. Monitor web traffic for signs of malware callbacks or data exfiltration. Manage DNS security services that prevent users from visiting known dangerous domains.
• Tune web filters to balance security with business needs (e.g. allowing required research sites while denying categories like malware, phishing, etc.) • Proactively assess the City’s IT environment for vulnerabilities and ensure compliance with relevant security standards and best practices. Perform periodic vulnerability scans of networks and systems (using tools or managed services) and promptly remediate any findings. Ensure the City meets any mandated security frameworks. This includes implementing controls for data encryption, secure configurations, and access controls as required.
• Implement a rigorous patch management program. Apply security patches and software updates to servers, PCs, network devices, and applications on a timely schedule – often weekly after hours for critical updates. Ensure operating systems (Windows, Linux) and third-party software (browsers, PDF readers, etc.) are kept current to eliminate known vulnerabilities. Coordinate with City departments to schedule patches so as to minimize disruption (e.g. deploy after Business Hours 7:00 AM – 6:00 PM). Maintain a log of applied patches and verify systems are fully updated.
• Contractor shall notify the City of any confirmed cybersecurity incident within one (1) hour of detection, followed by a written incident report within 24 hours and a final rootcause and remediation report within 10 business days.

5. GIS Services
• Maintain and update GIS datasets including, but not limited to:
o GIS meta data
o Parcel, address, trail, bike lane, and street centerline data 841
8 o Public Works asset layers
o Planning, zoning, and land use layers
o City, District, Code Enforcement Beat, boundaries and other City-specific datasets
• Assist or create static mapping and documentation from existing or new GIS datasets for:
o Daily operations
o Project specific needs
o Larger comprehensive efforts (General Plan, Specific Plan, other plan updates, special projects)
• Assist departments with statistical and data analysis using GIS systems and datasets. • Administer and maintain ArcGIS Online and related GIS platforms. • Maintain and support existing WebGIS applications for internal staff and public use. • Ensure data accuracy, consistency, proper documentation, and meta data standards. • GIS services shall be fully integrated into the City’s IT help desk system. • Establish and maintain defined Service Level Agreements (SLAs) for GIS services, including:
o Response times
o Resolution timelines
o Escalation procedures
• Assist departments in integrating GIS into business workflows and operations. • Support integration of GIS with City systems such as:
o Permitting systems
o Asset management systems
o Code enforcement platforms
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9 o Development of new GIS applications or dashboards
• Provide ongoing user support for GIS tools and applications. • Conduct periodic GIS training sessions and workshops for City staff including basic training for users of ArcGIS Online and ArcPro.
• Develop training materials and guidance documentation as needed. • Support onboarding of new staff using GIS systems.
• The consultant may be requested to provide additional GIS services on a project or taskorder basis, including:
o Advanced data integration and automation
o Next Generation 911 (NG911) GIS support
o System migrations or major upgrades, separate from the above listed integration items
o GIS support for capital improvement projects (CIP)
o Advanced analytics or business intelligence integrations

6. Audio / Visual (AV) & Meeting Support
• Onsite support for City Council, Planning Commission, Measure AA, and Measure Z meetings to include pre-meeting setup and testing, live camera operation, and troubleshooting of AV systems.
• Support for hybrid and virtual meeting platforms.
• Maintenance and optimization of recording and streaming system.

7. Budget Development & Support
• Assist in annual IT budget preparation by identifying necessary hardware/software investments, licensing needs, IT/software enhancements, upgrade projects and associated costs within budget timelines established by Finance Department. • Create a road map for long-range information systems planning and forecasting based on analysis and audit. Evaluate and identify means and approaches to accommodate 843
10 current and emerging technology requirements, major trends, and upgrades facing the City.

8. Procurement
• Assist in procuring IT equipment, software, licenses, and services as needed. Contractor staff shall assist with obtaining quotes and providing recommendations for the purchasing of new IT assets. Evaluate proposals from vendors and ensure the City receives appropriate technology at the best value and coordinate order placement and delivery for approved purchases in accordance with City policies and procedures.

9. Reporting & Performance Monitoring
• Quarterly Business Reviews that include, but are not limited to, SLA compliance, project progress, budgetary alignment, and overall performance of the contracted services. • Annual or bi-annual planning sessions for budget forecasting, technology lifecycle management, and strategic project planning.

10. Website Development & Maintenance (Optional)
• Provide ongoing website maintenance and updates to ensure that all content remains current, accurate, and functional across all pages and platforms. • Perform website design enhancements and implement user experience (UX) and user interface (UI) improvements to ensure the website is intuitive, user-friendly, and aligned with modern design standards.
• Develop new website pages, features, and functionality as needed to support City operations, programs, and services, including the expansion of online capabilities for residents and businesses.
• Ensure the website complies with all applicable accessibility standards, including but not limited to Americans with Disabilities Act (ADA) requirements, and shall proactively address accessibility issues as they arise.
• Monitor and optimize website performance to ensure fast load times, reliability, and consistent uptime, including identifying and resolving performance issues. • Implement regular security updates and perform vulnerability mitigation efforts to protect the website from cyber threats, unauthorized access, and data breaches. 844
11 • Assist with the integration of the website with City systems, applications, and thirdparty platforms, including but not limited to permitting systems, payment portals, GIS applications, and communication tools.
• Work collaboratively with City staff to ensure timely content updates, maintain consistent branding and messaging, and support effective communication through the City’s website.

V. PROJECT TIMELINE
All dates below are tentative and subject to change at the discretion of the City. Changes to any deadlines will be followed with a notice to prospective proposers.

Event, Milestone, or Deliverable Date or Due Date
Request for Proposals (RFP) Issued Monday, March 30, 2026 Written Questions from Proposers Due Friday, April 10, 2026 Reponses to Questions Posted Wednesday, April 15, 2026
Written Proposals Due Thursday, April 30, 2026, by 5:00 PM Virtual Oral Interviews (only if necessary) Week of May 4, 2026 Contract Awarded by City Council Wednesday, May 13, 2026 (tentative) Expected First Day of Operations Monday, June 1, 2026
VI. TERM OF AGREEMENT
It is the intent of the City to contract for the services presented herein for an initial 3 year term. The City of Wildomar reserves the right to extend the term of this contract for additional (2) one-year terms subject to satisfactory negotiation of terms, including a price acceptable to both the City and the selected firm. The proposal package shall present allinclusive fees for each year of the contract term.

VII. SUBMITTAL INSTRUCTIONS
It is the responsibility of the Proposer to ensure that any proposals submitted have been uploaded to PlanetBids prior to the RFP due date and time. Proposals, including all required sections and forms, shall be submitted electronically via the city’s online bidding system, PlanetBids. No other form of submittal will be accepted. 845
12 PlanetBids will not accept late proposals, and no exceptions shall be made. If submittal is completed by the deadline, Proposers will receive an e-bid confirmation number with a time stamp from PlanetBids indicating that their proposal was submitted successfully. The City will only receive and consider those proposals that were transmitted successfully.

Submit proposal online at: https://vendors.planetbids.com/portal/66534/portal-home Proposer shall be solely responsible for informing itself with respect to the proper utilization of the online bid management system, for ensuring the capability of their computer system to upload the required documents, and for the stability of their internet service. Failure of the Proposer to successfully submit an electronic proposal shall be at the Proposer’s sole risk and no relief will be given for late and/or improperly submitted proposals. Proposers experiencing any technical difficulties with the bid submission process may contact PlanetBids at (818) 992-1771. Questions of an operational nature may be directed to the City’s assigned RFP Administrator. Neither the City, nor PlanetBids, makes any guarantee as to the timely availability of assistance, or assurance that any given problem will be resolved by the bid submission deadline.

All notifications, updates and addenda will be posted online on PlanetBids at https://vendors.planetbids.com/portal/66534/portal-home. Proposers registered with PlanetBids who have downloaded the RFP documents from the online bidding system will receive email notifications upon the release of project updates and communications. Please ensure registration and contact information is updated in PlanetBids. Proposers shall be responsible for monitoring the site to obtain information regarding this solicitation. Failure to respond to required updates may result in a determination of a nonresponsive proposal.

VIII. PROPOSAL CONTENT
Proposals shall be concise, well organized and demonstrate qualifications and applicable experience. Colored displays, promotional materials, photographs, etc., are not necessary nor desired.

Qualifications, Experience & References
• Firm profile: services, founding year, organization type, office locations, and staff size • Financial status: bankruptcy, listing of any lawsuit or litigation and result from (a) any public project undertaken (b) the Proposer or by its subcontractors where litigation is still pending or has occurred within the last five years or (c) any type of project where claims or settlements were paid by the consultants or its insurers within the last five years., office changes, mergers/acquisitions
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13 • Relevant experience, specifically with Municipal, Public Sector, and Utilities: list projects from past 5 years with detailed descriptions in appendix. • Service Level Agreements, expectations and escalation obligations Proposed Staffing & Project Organization
• Describe organization and management approach
• Identify key personnel: education, credentials, experience, availability, current workload • Include resumes (max 2 pages each) for key staff
• Provide names, roles, current assignments, and commitment levels • Include a brief narrative on key staff’s specialized skills • Submit an organizational chart with all personnel and subconsultant • Identify subcontracted functions and corresponding subconsultants if known Relevant Qualifications & References
• Provide at least 3 professional references from Local Public Agencies (LPAs) who are knowledgeable about citied projects; include contact details • Detail experience with federal, state, and local codes, standards, and procedures, with example projects
• Highlight qualifications relevant to the scope of work • Propose procedural or technical enhancements that align with project objectives Implementation and Transition Strategy
• Include a detailed implementation and transition plan which describes the methodology, approach, timeline, and resources that will be used to assume responsibility for the City’s IT services and fully implement the scope of work • At a minimum, the Implementation and Transition Plan shall include:
o Detailed schedule outlining major milestones and estimated completion dates o Identification of critical transition activities
o Estimated timeframe to achieve full operational status o Identification of the Transition Project Manager
o Roles and responsibilities of key personnel
o Escalation and issue resolution procedures
o Process for reviewing and documenting existing infrastructure, systems, applications, and security configurations
o Coordination plan with incumbent provider (if applicable) o Asset inventory validation process
o Identification of potential transition risks
o Mitigation strategies
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14 o Plan to ensure uninterrupted support services during transition o Reporting structure and frequency
o Stakeholder communication approach
o End-user communication strategy during transition
Cost Proposal
• All Proposers are required to submit a fixed rate fee with their Cost Proposal, including the following:
o Base fixed monthly fee for all IT services included in this contract including a maximum “not to exceed” fee
§ Include a total monthly fixed fee for additional days of on-site support (3 & 4)
§ Include a separate monthly fixed fee for website development & maintenance (optional)
o Hourly rate sheets (if applicable) by contractor staff titles for services not included in the base fixed monthly fee. Proposer shall not include rate ranges or averages. If providing hourly rate sheets, Proposer shall not include rate ranges or averages
o Complete Attachment A “Work Cost Proposal Form”
IX. EVALUATION CRITERIA
City staff will evaluate the proposals provided based on the following criteria:
• Quality and completeness of proposal.
• Quality, performance and effectiveness of the services to be provided by the Proposer. • Proposer’s experience, including the experience of staff to be assigned to the project, the engagement of similar scope and complexity.
• Cost to the City.
• Proposer’s financial stability.
• Proposer’s ability to perform the work within the time specified. • Proposer’s prior record of performance with city or other. • Proposer’s compliance with applicable laws, regulations, policies (including city council policies), guidelines and orders governing prior or existing contracts performed by the contractor.

Acceptance of the proposal will be evidenced by written Notice of Award from the City’s Finance Department to the successful Proposer.
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15 During the evaluation process, the City of Wildomar reserves the right, where it may serve the City’s best interest, to request additional information or clarification from proposers, or to allow corrections of errors or omissions. At the discretion of the City of Wildomar, firms submitting proposals may be requested to make oral presentations as part of the evaluation process.

X. GENERAL PROVISIONS
• Pre-Contractual Expenses
o The City is not liable for any costs incurred by Proposers prior to entering into a formal contract. Costs of developing a response to this RFP, are entirely the responsibility of the Proposer, and shall not be reimbursed in any manner by the City. Pre-contractual expenses are not to be included in the cost proposal. Precontractual expenses include, but are not limited to, preparation of the proposal, submission of the proposal and additional information, attendance at preproposal conference, negotiating any matter related to this RFP with City, and/or any other expenses incurred by the Proposer prior to the date of award and execution, if any, of the contract. There is no expressed or implied obligation for the City of Wildomar to reimburse responding firms for any expenses incurred in preparing proposals in response to this request. Materials submitted by respondents are subject to public inspection under the California Public Records Act (Government Code Sec. 6250 et seq.), unless exempt. • Insurance Requirements
o The selected Proposer(s), at Proposer’s sole cost and expense and for full term of agreement or any extension thereof, shall obtain and maintain, at a minimum, all the insurance requirements outlined in the Professional Services Agreement (Exhibit B).
o All policies, endorsement, certificates and or/ binders shall be subject to the approval of the Risk Manager of the City of Wildomar as to form and content.

These requirements are subject to amendment or waiver if so, approved in writing by the Risk Manager. The selected Proposer agrees to provide the City with a copy of said policies, certificates and /or endorsements upon award of contract.
• Proposal Exceptions
o This shall include any exceptions or request changes that Proposer has to the City’s RFP conditions and requirements. If there are no exceptions noted, it is assumed the Proposer will accept all conditions and requirements identified.

Items not excepted will not be open to later negotiation. 849
16 • Collusion
o By submitting a proposal, each Proposer represents and warrants that its proposal is genuine and not a sham or collusive or made in the interest of or on behalf of any person not named therein; that the Proposal has not directly induced or solicited any other person to submit a sham proposal or any other person to refrain from submitting a proposal; and that the Proposer has not in any manner sought collusion to secure any improper advantage over any other person submitting a proposal.
• Disqualification - Factors such as, but not limited to, any of the following may be considered just cause to disqualify a proposal without further consideration:
o Evidence of collusion, directly or indirectly, among Proposers regarding the amount, terms or condition of this proposal.
o Any attempt to improperly influence any member of the evaluation team. o Existence of any lawsuit, unresolved contractual claim or dispute between Proposer and the City.
o Evidence of incorrect information was submitted as part of the proposal. o Evidence of Proposer’s inability to successfully complete the responsibility and obligation of the proposal; and
o Proposer’s default under any previous agreement with the City, which resulted in termination of the Agreement.
• Non-Conforming Proposal
o A proposal shall be prepared and submitted in accordance with the provision of these RFP instructions and specifications. Any alteration, omission, addition, variance, or limitation of, from or to a proposal may be sufficient grounds for non-acceptance of the proposal, at the sole discretion of the City. • Gratuities
o No person shall offer, give or agree to give any City employee and gratuity, discount or offer of employment shall solicit, demand, accept or agree to accept from any other person a gratuity, discount or offer of employment in connection with a city contract.
• Withdrawal of Proposal
o A Proposer may withdraw their proposal at any time before the expiration of the time for submission of proposals as provided in the RFP by delivering a written request for withdrawal signed by, or on behalf of, the Proposer. 850
17 • Rights of the City - This RFP does not commit the City to enter into a contract, nor does it obligate the City to pay for any costs incurred in preparation and submission of proposals or in anticipation of a contract. The City reserves the right to:
o Make the selection based on its sole direction.
o Reject all proposals.
o Issue subsequent Requests for Proposal.
o Postpone opening for its own convenience.
o Remedy technical errors in the Request for Proposal process. o Accept other than the lowest offer.
o Waive informalities and irregularities in the Proposal and/or enter into agreement with another Proposer in the event the originally selected Proposer defaults or fails to execute an agreement with the City. o Retain all proposals submitted and to use any idea(s) in a proposal regardless of whether that proposal is selected. Submission of a proposal indicates acceptance by the firm of the conditions contained in the request for proposals, unless clearly and specifically noted in the proposal submitted and confirmed in the contract between the City of Wildomar and the firm selected. o An agreement shall not be binding or valid with the City unless and until it is executed by authorized representatives of the City of Wildomar 851
18 ATTACHMENT A

WORK COST PROPOSAL FORM
Service 2026/2027 2027/2028 2028/2029
Annual Total w/2 Days Onsite
Support $ $ $
Annual Total w/3 Days Onsite
Support $ $ $
Annual Total w/4 Days Onsite
Support $ $ $
Service 2026/2027 2027/2028 2028/2029
Optional: Annual Total for
Website Development and
Support
$ $ $
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19 ATTACHMENT B

AGREEMENT FOR SERVICES
By and Between

THE CITY OF WILDOMAR,
a municipal corporation
and
___________________________________
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AGREEMENT FOR SERVICES
By and Between

THE CITY OF WILDOMAR,
a municipal corporation
and
Infinity Technologies, Inc
854

AGREEMENT FOR SERVICES

BETWEEN

THE CITY OF WILDOMAR, CALIFORNIA
AND

INFINITY TECHNOLOGIES, INC
This Agreement for Services (“Agreement”) is entered into as of this 1st day of June, 2026 by and between the City of Wildomar, a municipal corporation (“City”) and Infinity Technologies, Inc. a managed IT Service and GIS provider (“Service Provider”).

City and Service Provider are sometimes hereinafter individually referred to as “Party” and hereinafter collectively referred to as the “Parties.”

RECITALS
A. City has sought, by Request for Proposal the performance of the services defined and described particularly in Section 2 of this Agreement.

C. Pursuant to the City of Wildomar’s Municipal Code, City has authority to enter into this Services Agreement and the City Manager has authority to execute this Agreement.

SECTION 1. TERM OF AGREEMENT.

Subject to the provisions of Section 20 "Termination of Agreement" of this Agreement, the Term of this Agreement is for 3 years commencing on the date first ascribed above.

SECTION 2. SCOPE OF SERVICES & SCHEDULE OF PERFORMANCE. 855
(a) Scope of Services. Service Provider agrees to perform the services set forth in Exhibit “A” “Scope of Services” (hereinafter, the “Services”) and made a part of this Agreement by this reference.
(b) Schedule of Performance. The Services shall be completed pursuant to the schedule specified in Exhibit “A.” Should the Services not be completed pursuant to that schedule, the Service Provider shall be deemed to be in Default of this Agreement. The City, in its sole discretion, may choose not to enforce the Default provisions of this Agreement and may instead allow Service Provider to continue performing the Services.

SECTION 3. ADDITIONAL SERVICES.

SECTION 4. COMPENSATION AND METHOD OF PAYMENT.
(a) Subject to any limitations set forth in this Agreement, City agrees to pay Service Provider the amounts specified in Exhibit “B” “Compensation” and made a part of this Agreement by this reference. The total compensation, including reimbursement for actual expenses, shall not exceed five hundred eight thousand, six hundred eighty-seven dollars ($508,687.00), unless additional compensation is approved in writing in accordance with Section 26 “Administration and Implementation” or Section 28 “Amendment” of this Agreement. In accordance with California Government Code Section 8546.7, if the Not to Exceed Amount exceeds TEN THOUSAND DOLLARS ($10,000.00), this Agreement and the Service Provider's books and records related to this Agreement shall be subject to the examination and audit of the State Auditor, at the request of City or as part of any audit of the City, for a period of three (3) years after final payment under the Agreement.
(b) Each month Service Provider shall furnish to City an original invoice for all work performed and expenses incurred during the preceding month. The invoice shall detail charges by the following categories: labor (by sub-category), travel, materials, equipment, supplies, and sub-Service Provider contracts. Sub-Service Provider charges shall be detailed by the following categories: labor, travel, materials, equipment and supplies. If the compensation set forth in subsection (a) and Exhibit “B” include payment of labor on an hourly basis (as opposed to labor and materials being paid as a lump sum), the labor category in each invoice shall include detailed descriptions of task performed and the amount of time incurred for or allocated to that task. City shall independently review each invoice submitted by the Service Provider to determine whether the work performed and expenses incurred are in compliance with the provisions of this 856
Agreement. In the event that no charges or expenses are disputed, the invoice shall be approved and paid according to the terms set forth in subsection (c). In the event any charges or expenses are disputed by City, the original invoice shall be returned by City to Service Provider for correction and resubmission.
(c) Except as to any charges for work performed or expenses incurred by Service Provider which are disputed by City, City will use its best efforts to cause Service Provider to be paid within forty-five (45) days of receipt of Service Provider’s correct and undisputed invoice.
(d) Payment to Service Provider for work performed pursuant to this Agreement shall not be deemed to waive any defects in work performed by Service Provider.

SECTION 5. INSPECTION AND FINAL ACCEPTANCE.

Acceptance of any of Service Provider’s work by City shall not constitute a waiver of any of the provisions of this Agreement including, but not limited to, Section 16 “Indemnification” and Section 17 “Insurance.”
SECTION 6. OWNERSHIP OF DOCUMENTS; EXCEPTIONS; WARRANTY Except as otherwise provided below, all documents, data, studies, drawings, maps, models, photographs and reports prepared by service provider (collectively, “Documents”) under this Agreement are City’s property. Service Provider may retain copies of such Documents as desired but will deliver all original materials to City upon City’s written notice. City agrees that use of Service Provider’s completed work product, for purposes other than identified in this Agreement, or use of incomplete work product, is at City’s own risk. Service Provider warrants that all Documents it drafts and completes pursuant to this Agreement constitutes original work. Specifically, Service Provider understands and agrees that use of artificial intelligence (AI) tools including, without limitation, ChatGPT, Microsoft’s Bing Chat, Google’s Bard, and Meta’s LLaMA (Large Language Model Meta AI), in the performance of this Agreement does not constitute an original work, i.e., submitting Documents generated by such AI tools to City and representing it as Service Provider’s original work constitutes a material breach of this Agreement, constitutes a false claim, and may also violate applicable intellectual property right laws including, without limitation, United States Copyright Law. Accordingly, and notwithstanding any other provision of this Agreement as to ownership, City specifically rejects ownership of such Documents. Service Provider is required to indemnify and defend City to the fullest extent allowed by applicable law should it violate this Section. 857
All original maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files and other documents prepared, developed or discovered by Service Provider in the course of providing the Services pursuant to this Agreement shall become the sole property of City and may be used, reused or otherwise disposed of by City without the permission of the Service Provider. Upon completion, expiration or termination of this Agreement, Service Provider shall turn over to City all such original maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files and other documents.

All Final Work Product developed by Service Provider in the course of providing the Services pursuant to this Agreement shall become the sole property of City and may be used, reused or otherwise disposed of by City without the permission of the Service Provider. Upon completion, expiration or termination of this Agreement, Service Provider shall turn over to City all such Final Work Product if paid for by the City. This provision specifically excludes Service Providers’ work notes and drafts, which are owned by Service Provider, not City.

SECTION 7. SERVICE PROVIDER'S BOOKS AND RECORDS.
(a) Service Provider shall maintain any and all documents and records demonstrating or relating to Service Provider’s performance of the Services. Service Provider shall maintain any and all ledgers, books of account, invoices, vouchers, canceled checks, or other documents or records evidencing or relating to work, services, expenditures and disbursements charged to City pursuant to this Agreement. Any and all such documents or records shall be maintained in accordance with generally accepted accounting principles and shall be sufficiently complete and detailed so as to permit an accurate evaluation of the services provided by Service Provider pursuant to this Agreement. Any and all such documents or records shall be maintained for three (3) years from the date of execution of this Agreement and to the extent required by laws relating to audits of public agencies and their expenditures. (b) Any and all records or documents required to be maintained pursuant to this section shall be made available for inspection, audit and copying, at any time during regular business hours, upon request by City or its designated representative. Copies of such documents or records shall be provided directly to the City for inspection, audit and copying when it is practical to do so; otherwise, unless an alternative is mutually agreed 858
upon, such documents and records shall be made available at Service Provider’s address indicated for receipt of notices in this Agreement.
(c) Where City has reason to believe that any of the documents or records required to be maintained pursuant to this section may be lost or discarded due to dissolution or termination of Service Provider’s business, City may, by written request, require that custody of such documents or records be given to the City. Access to such documents and records shall be granted to City, as well as to its successors-in-interest and authorized representatives.

SECTION 8. INDEPENDENT CONTRACTOR.
(a) Service Provider is and shall at all times remain a wholly independent contractor and not an officer, employee or agent of City. Nothing in this Agreement may be construed to be inconsistent with this relationship or status. Service Provider shall not at any time or in any manner represent that it or any of its agents or employees are agents or employees of City. Service Provider shall have no authority to bind City in any manner, nor to incur any obligation, debt or liability of any kind on behalf of or against City, whether by contract or otherwise, unless such authority is expressly conferred under this Agreement or is otherwise expressly conferred in writing by City. (b) Service Provider shall perform all Services as an independent contractor of City and shall remain at all times as to City a wholly independent contractor with only such obligations as are consistent with that role. Service provider shall be solely responsible for the means, methods, techniques, sequences and procedures in performance of Services. The personnel performing the Services under this Agreement on behalf of Service Provider shall at all times be under Service Provider’s exclusive direction and control. Any terms within this Agreement regarding City directives apply to an concern the result of Service Provider’s provision of service and not the means, methods, or scheduling of the Service Provider’s work. Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall have control over the conduct of Service Provider or any of Service Provider’s officers, employees, or agents except as set forth in this Agreement. Service Provider shall not at any time or in any manner represent that Service Provider or any of Service Provider’s officers, employees, or agents are in any manner officials, officers, employees or agents of City. (c) Neither Service Provider, nor any of Service Provider’s officers, employees or agents, shall obtain any privileges or rights to retirement, health care or any other benefits which may otherwise accrue to City’s employees. Service Provider expressly waives any claim Service Provider may have to any such benefits, privileges or rights.

SECTION 9. STANDARD OF PERFORMANCE.

Service Provider represents and warrants that it has the qualifications, experience 859
and facilities necessary to properly perform the Services required under this Agreement in a thorough, competent and professional manner. Service Provider shall at all times faithfully, competently and to the best of its ability, experience and talent, perform all Services. In meeting its obligations under this Agreement, Service Provider shall employ, at a minimum, generally accepted standards and practices utilized by persons engaged in providing services similar to the Services required of Service Provider under this Agreement. In addition to the general standards of performance set forth this section, additional specific standards of performance and performance criteria may be set forth in Exhibit “A” “Scope of Work” that shall also be applicable to Service Provider’s work under this Agreement. Where there is a conflict between a general and a specific standard of performance or performance criteria, the specific standard or criteria shall prevail over the general.

SECTION 10. COMPLIANCE WITH APPLICABLE LAWS; PERMITS AND LICENSES.

Service Provider shall provide a hazard assessment upon request to the City. Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall be liable, at law or in equity, as a result of any failure of Service Provider to comply with this section.

SECTION 11. PREVAILING WAGE LAWS
It is the understanding of City and Service Provider that California prevailing wage laws do not apply to this Agreement because the Agreement does not involve any of the following services subject to prevailing wage rates pursuant to the California Labor Code or regulations promulgated thereunder: Construction, alteration, demolition, installation, or repair work performed on public buildings, facilities, streets or sewers done under contract and paid for in whole or in part out of public funds. In this context, “construction" includes work performed during the design and preconstruction phases of construction including, but not limited to, inspection and land surveying work.

SECTION 12. NONDISCRIMINATION.

SECTION 13. UNAUTHORIZED ALIENS.

Service Provider hereby promises and agrees to comply with all of the provisions of the Federal Immigration and Nationality Act, 8 U.S.C.A. §§ 1101, et seq., as amended, 860
and in connection therewith, shall not employ unauthorized aliens as defined therein.

SECTION 14. CONFLICTS OF INTEREST.
(a) Service Provider covenants that neither it, nor any officer or principal of its firm, has or shall acquire any interest, directly or indirectly, which would conflict in any manner with the interests of City or which would in any way hinder Service Provider’s performance of the Services. Service Provider further covenants that in the performance of this Agreement, no person having any such interest shall be employed by it as an officer, employee, agent or subcontractor without the express written consent of the City Manager. Service Provider agrees to at all times avoid conflicts of interest or the appearance of any conflicts of interest with the interests of City in the performance of this Agreement.
(b) City understands and acknowledges that Service Provider is, as of the date of execution of this Agreement, independently involved in the performance of non-related services for other governmental agencies and private parties. Service Provider is unaware of any stated position of City relative to such projects. Any future position of City on such projects shall not be considered a conflict of interest for purposes of this section. (c) City understands and acknowledges that Service Provider will perform nonrelated services for other governmental agencies and private Parties following the completion of the Services under this Agreement. Any such future service shall not be considered a conflict of interest for purposes of this section.

SECTION 15. CONFIDENTIAL INFORMATION; RELEASE OF INFORMATION. (a) All information gained or work product produced by Service Provider in performance of this Agreement shall be considered confidential, unless such information is in the public domain or already known to Service Provider. Service Provider shall not release or disclose any such information or work product to persons or entities other than City without prior written authorization from the City Manager, except as may be required by law.
(b) Service Provider, its officers, employees, agents or subcontractors, shall not, without prior written authorization from the City Manager or unless requested by the City Attorney of City, voluntarily provide declarations, letters of support, testimony at depositions, response to interrogatories or other information concerning the work performed under this Agreement. Response to a subpoena or court order shall not be 861
considered "voluntary" provided Service Provider gives City notice of such court order or subpoena.
(c) If Service Provider, or any officer, employee, agent or subcontractor of Service Provider, provides any information or work product in violation of this Agreement, then City shall have the right to reimbursement and indemnity from Service Provider for any damages, costs and fees, including attorney's fees, caused by or incurred as a result of Service Provider’s conduct.

SECTION 16. INDEMNIFICATION.
(a) Indemnification for Professional Liability. Where the law establishes a professional standard of care for Service Provider’s services, to the fullest extent permitted by law, Service Provider shall indemnify, protect, defend and hold harmless City and any and all of its officials, employees and agents (“Indemnified Parties”) from and against any and all liability (including liability for claims, suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or costs of any kind, whether actual, alleged or threatened, including attorney’s fees and costs, court costs, interest, defense costs, and expert witness fees) arise out of, are a consequence of, or are in any way attributable to, in whole or in part, any negligent or wrongful act, error or omission of Service Provider, or by any individual or entity for which Service Provider is legally liable, including but not limited to officers, agents, employees or sub-contractors of Service Provider, in the performance of professional services under this Agreement.
(b) Indemnification for Other than Professional Liability. Other than in the performance of professional services and to the full extent permitted by law, Service Provider shall indemnify, protect, defend and hold harmless City, and any and all of its employees, officials and agents from and against any liability (including liability for claims, 862
suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or costs of any kind, whether actual, alleged or threatened, including attorney’s fees and costs, court costs, interest, defense costs, and expert witness fees), where the same arise out of, are a consequence of, or are in any way attributable to, in whole or in part, the performance of this Agreement by Service Provider, or by any individual or entity for which Service Provider is legally liable, including but not limited to officers, agents, employees or sub-contractors of Service Provider. (c) Indemnification from Sub-Service Providers. Service Provider agrees to obtain executed indemnity agreements with provisions identical to those set forth in this section from each and every sub-Service Provider or any other person or entity involved by, for, with or on behalf of Service Provider in the performance of this Agreement naming the Indemnified Parties as additional indemnitees. In the event Service Provider fails to obtain such indemnity obligations from others as required herein, Service Provider agrees to be fully responsible according to the terms of this section. Failure of City to monitor compliance with these requirements imposes no additional obligations on City and will in no way act as a waiver of any rights hereunder. This obligation to indemnify and defend City as set forth herein is binding on the successors, assigns or heirs of Service Provider and shall survive the termination of this Agreement or this section. (d) City’s Negligence. The provisions of this section do not apply to claims occurring as a result of City’s sole negligence. The provisions of this section shall not release City from liability arising from gross negligence or willful acts or omissions of City or any and all of its officials, employees and agents.

SECTION 17. INSURANCE.

SECTION 18. ASSIGNMENT.

The expertise and experience of Service Provider are material considerations for this Agreement. City has an interest in the qualifications and capability of the persons and entities who will fulfill the duties and obligations imposed upon Service Provider under this Agreement. In recognition of that interest, Service Provider shall not assign or transfer this Agreement or any portion of this Agreement or the performance of any of Service Provider’s duties or obligations under this Agreement without the prior written consent of the City. Any attempted assignment shall be ineffective, null and void, and shall constitute a material breach of this Agreement entitling City to any and all remedies at law or in equity, including termination of this Agreement pursuant to Section 20 863
“Termination of Agreement.” City acknowledges, however, that Service Provider, in the performance of its duties pursuant to this Agreement, may utilize sub-contractors.

SECTION 19. CONTINUITY OF PERSONNEL.

SECTION 20. TERMINATION OF AGREEMENT.
(a) City may terminate this Agreement, with or without cause, at any time by giving thirty (30) days written notice of termination to Service Provider. In the event such notice is given, Service Provider shall cease immediately all work in progress. (b) Service Provider may terminate this Agreement for cause at any time upon thirty (30) days written notice of termination to City. (c) If either Service Provider or City fail to perform any material obligation under this Agreement, then, in addition to any other remedies, either Service Provider, or City may terminate this Agreement immediately upon written notice. (d) Upon termination of this Agreement by either Service Provider or City, all property belonging exclusively to City which is in Service Provider’s possession shall be returned to City. Service Provider shall furnish to City a final invoice for work performed and expenses incurred by Service Provider, prepared as set forth in Section 4 “Compensation and Method of Payment” of this Agreement. This final invoice shall be reviewed and paid in the same manner as set forth in Section 4 “Compensation and Method of Payment” of this Agreement.

SECTION 21. DEFAULT.

In the event that Service Provider is in default under the terms of this Agreement, the City shall not have any obligation or duty to continue compensating Service Provider for any work performed after the date of default. Instead, the City may give notice to Service Provider of the default and the reasons for the default. The notice shall include the timeframe in which Service Provider may cure the default. This timeframe is presumptively thirty (30) days, but may be extended, though not reduced, if circumstances warrant. During the period of time that Service Provider is in default, the City shall hold all invoices and shall, when the default is cured, proceed with payment on the invoices. In the alternative, the City may, in its sole discretion, elect to pay some or all of the outstanding invoices during the period of default. If Service Provider does not cure the default, the City may take necessary steps to terminate this Agreement under Section 20 “Termination of Agreement.” Any failure on the part of the City to give notice 864
of the Service Provider’s default shall not be deemed to result in a waiver of the City’s legal rights or any rights arising out of any provision of this Agreement.

SECTION 22. EXCUSABLE DELAYS.

SECTION 23. COOPERATION BY CITY.

SECTION 24. NOTICES.

To City: City of Wildomar
Attn: City Manager
23873 Clinton Keith Rd., Suite 110
Wildomar, CA 92595
To Service Provider: Infinity Technologies, Inc
27051 Towne Centre Dr
Suite 120
Lake Forest, CA 92610
Notice shall be deemed effective on the date personally delivered or transmitted by facsimile or, if mailed, three (3) days after deposit of the same in the custody of the United States Postal Service.

SECTION 25. AUTHORITY TO EXECUTE.

Each of the signatories hereto represents and warrants that he or she is competent and authorized to enter into this Agreement on behalf of the Party for whom he or she purports to sign. Each Party hereto agrees to defend, indemnify, and hold harmless the other Parties hereto against all claims, suits, actions, and demands, including necessary expenses of investigation and reasonable attorneys' fees and costs, arising out of claims 865
that its signatory was not competent or so authorized to execute this Agreement.

SECTION 26. ADMINISTRATION AND IMPLEMENTATION.

SECTION 27. BINDING EFFECT.

This Agreement shall be binding upon the heirs, executors, administrators, successors and assigns of the Parties.

SECTION 28. AMENDMENT.

SECTION 29. WAIVER.

SECTION 30. LAW TO GOVERN; VENUE.

SECTION 32. ENTIRE AGREEMENT.

SECTION 33. SEVERABILITY.

SECTION 34. CONFLICTING TERMS.

IN WITNESS WHEREOF, the Parties hereto have executed this Agreement on the date and year first-above written.

CITY OF WILDOMAR
___________________________
Chris Mann
City Manager
867
ATTEST:
___________________________
Janet Morales Garcia, CMC
City Clerk

APPROVED AS TO FORM
_______________________________
Thomas D. Jex
City Attorney
Service Provider
Infinity Technologies, Inc
By: __________________________ By: _______________________________ Name:___________________________ Name: ____________________________ Its (Title):_________________________ Its (Title): __________________________ NOTE: SERVICE PROVIDER’S SIGNATURES SHALL BE DULY NOTARIZED,

AND APPROPRIATE ATTESTATIONS SHALL BE INCLUDED AS MAY

BE REQUIRED BY THE BYLAWS, ARTICLES OF INCORPORATION,

OR OTHER RULES OR REGULATIONS APPLICABLE TO SERVICE
PROVIDER’S BUSINESS ENTITY.
868
EXHIBIT "A"

SCOPE OF SERVICES
See Attached Proposal
EXHIBIT "B"

COMPENSATION
See Attached Proposal
869
Exhibit C
Insurance Requirements
Service Provider shall procure and maintain, for the duration of the Agreement, insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder by the Service Provider, its agents, representatives, or employees.

MINIMUM SCOPE AND LIMIT OF INSURANCE
Coverage shall be at least as broad as:

Wildomar City CouncilMay 13, 2026

Wildomar City Council
May 13, 2026