Award the Professional Service Agreement to InfoSend Inc., for Utility B... Page 111 of 478 InfoSend, Inc. | www.infosend.com Response to RFP for Indio Water Authority | 2 Table of Contents
SECTION 1 – Cover Letter ________________________________ _________________________ 2 SECTION 2 – Experience ________________________________ __________________________ 3 SECTION 3 – Scope of Work ________________________________ _______________________ 3 A. File Transfer and Data Processing ________________________________ ________________ 3 B. Materials ________________________________ ________________________________ ___ 11 C. Archived Documents ________________________________ __________________________ 12 D. USPS Presort and Mail ________________________________ ________________________ 13 E. Reporting ________________________________ ________________________________ __ 14 F. Customer Support ________________________________ ____________________________ 14 SECTION 4 – Project Schedule ________________________________ ____________________ 16 SECTION 5 – Project Cost ________________________________ ________________________ 16 SECTION 6 – Ancillary Services ________________________________ ___________________ 18 SECTION 7 – References ________________________________ _________________________ 18 SECTION 8 – Conflicts of Interest ________________________________ __________________ 19
SECTION 1 – Cover Letter
Provide a brief description of the vendor and a statement of qualifications for performing the requested services. The proposal shall be signed by an official authorized to bind the Vendor and shall expressly state that the proposal is valid for 90 days. The cover letter shall include the name and title of the RFP, the name and mailing address of the Vendor (including physical location if mailing address is a PO Box), the type of organization (e.g. California Limited Liability Company, a Professional Corporation, etc.), and the name, title, email address, and telephone number for the signatory.
Indio Water Authority (IWA) - Josue Birruete, Customer Service Supervisor; [email protected] Request for Proposals for Utility Billing, Printing and Mailing Services InfoSend, Inc. is pleased to present this response to Indio Water Authority (IWA). InfoSend, Inc., founded in 1996, is a privately held California corporation with a mission to provide the best possible Customer Communications Management (CCM) platform while still maintaining a client -focused company culture.
Now delivering more than 250 million print and electronic documents annually across multiple channels, InfoSend proudly maintains an industry best client retention and satisfaction rate. Russ Rezai has the authority to bind InfoSend and his signature is provided below This proposal is valid for 90 days.
InfoSend provides a comprehensive outsourced bill printing, mailing, and eBilling/payments setup to over 800 clients nationwide. InfoSend’s team is confident that our offering and benefits presented herein will provide Indio Water Authority and its custome rs with the greatest value in the market today. InfoSend meets or exceeds the requirements specified in the scope of work . We propose to continue to provide Indio Water Authority’s print and mail services from our Anaheim, California facility, located at 4240 E. La Palma Ave. Anaheim, CA 92807, without the use of subcontractors for any portion of the production, including disaster recovery.
Key Advantages of InfoSend
• Company culture prioritizes client satisfaction, leading to industry best client retention and satisfaction rate.
• Proven experience (22+ years) of serving IWA.
Award the Professional Service Agreement to InfoSend Inc., for Utility B... Page 112 of 478 InfoSend, Inc. | www.infosend.com Response to RFP for Indio Water Authority | 3 • Over 220 employees across multiple states, with high employee retention ensuring clients are handled with consistent knowledge and care.
• Wholly owned and operated out of 5 regional production facilities. • Modern Electronic Billing, Payment & Presentment platform, PCI-Level 1 certification, IVR & SMS. • Specializes in supporting 650+ utility clients nationwide, out of our 800+ clients. • PCI DSS Level 1 Compliant and SOC 2 Type I & II Audited as well as other regulatory compliance.
Summary
InfoSend has proudly served the Indio Water Authority since April of 2003 and we are committed to continue to perform the services and adhere to the requirements of the RFP. Our 22 years of service to the Authority makes InfoSend uniquely familiar with the Authority’s billing practices and use of the SunGard-HTE software to ensure the Authority’s customers receive timely and accurate billing statements. Our continued partnership ensu res the Authority and its customers will continue to realize the most robust offering at the best value.
Thank you for the opportunity.
Russ Rezai Glen Everroad President/Authorized Signatory Government Solutions/Primary Contact [email protected] [email protected]
Office: 714.993.2690 Mobile: 949.874.4786
SECTION 2 – Experience
Provide a summary of the Vendor’s prior experience with similar projects. Vendors should have a minimum of five (5) years providing service to public agencies or utility agencies of comparable size. Summary should include specific and detailed descriptions of similar projects previously performed, project results, client name and year completed.
InfoSend has produced documents similar to the Authority's since 1997 and has provided the specific services required by this RFP to the Authority since 2003. InfoSend is uniquely experienced in providing the services required by Indio Water Authority. Leveraging our experience and understanding of the City’s business rules ensures the efficient and risk-free production of the City’s documents to its customers. We think that your experience working with us, our capabilities, and attentive Client Services department, is the best testament to the quality of work we perform. We have provided a list of references below featuring similar utility bill print/mail work provided, including utilities using HTE data similar to yours as well as utilities local to your area. InfoSend supports over 650 utility clients nationwide from our 5 production facilities.
SECTION 3 – Scope of Work
Respond to all requirements defined in the Scope of Work. If any requirements cannot be supported, those items should be listed as exceptions. For exceptions, provide a recommendation for an alternative approach. Provide a description of the required tasks for the implementation and post-production support. Include the tasks needed to complete the project and any recommended additions to the requirements. Also, document assumptions used in development of the work tasks, including assistance needed from IWA staff and required hardware and software.
Note: Y = Yes, N = No, P = Possible or Alternative Approach A. File Transfer and Data Processing
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1. Vendor must have the ability to accept daily bill files using an HTTPS upload or a standard FTP or SFTP transmission with encryption support. IWA must be able to log into the Vendor’s server and transmit the files 24/7.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend will continue to support daily file transmission from Indio Water Authority. On a 24/7 basis, data files can be sent to InfoSend via FTP or SFTP or clients can also log in to InfoSend’s secure website and upload files using the HTTPS file upload method. Optionally, and depending on client security requirements, password protected or PGP/GPG encryption can be utilized on the files. When a file is received, it is automatically time-stamped and logged in InfoSend’s Job Tracking database.
InfoSend's cloud-based Data Processing platform is a key engine in driving the overall CCM distribution platform. The Data Processing workflow has been designed from the beginning to flexibly accept client input in a wide variety of formats. While having domain expertise with clients within Government, Citations, Utility, Healthcare, Finance, Insurance, and more, InfoSend's technical experience and platform capabilities mean clients enjoy efficient and on-time implementations.
The Data Processing platform is capable of accepting data extracts from clients in a "flat-file" format (text, csv, XML, etc.), as well as in a print-ready PDF format. InfoSend has unique expertise and knowledge working with print-ready PDFs efficiently, providing clients with options to dynamically modify the PDF output before final distribution. The system is capable of accepting multiple file inputs and formats to generate a single output stream, helping clients create more informative and complete communications.
No matter the source, all data is normalized within the InfoSend database, ensuring the distribution and reporting is seamless, transparent and meets client requirements.
File Submission and Job Tracking: Clients are able to upload files directly to InfoSend over the HTTPS connection, allowing users to send the input data for InfoSend processing on demand (note: PGP file encryption and secure FTP also available). All status on the fulfillment of client output is displayed via the online tool: confirmation of receipt, processing status, sample file and approval status (optional), Printing, Quality Control, Mail Prep and Confirmation of distribution. Clients are able to check the "Viewed" box to confirm that the batch was reviewed internally.
2. Vendor must be able to accept IWA files in their current format as IWA may be unable to change the bill file format without manual intervention and/or a modification to the billing system. Vendor must be able to handle zipped data files in ASCII format or PDF format.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
On a 24/7 basis, data files can be sent to InfoSend via FTP or SFTP or clients can also log in to InfoSend’s secure website and upload files using the HTTPS file upload method. Optionally, and depending on client security requirements, password protected or PGP/GPG encryption can be utilized on the files. When a file is received, it is automatically time-stamped and logged in InfoSend’s Job Tracking database.
InfoSend's cloud-based Data Processing platform is a key engine in driving the overall CCM distribution platform. The Data Processing workflow has been designed from the beginning to flexibly accept client input in a wide variety of formats. While having domain expertise with clients within Government, Citations, Utility, Healthcare, Finance, Insurance, and more, InfoSend's technical experience and platform capabilities mean clients enjoy efficient and on-time implementations. The Data Processing platform is capable of accepting data extracts from clients in a "flat-file" format (text, csv, XML, etc.), as well as in a print-ready PDF format. InfoSend has unique expertise and knowledge working with print- ready PDFs efficiently, providing clients with options to dynamically modify the PDF output before final
Award the Professional Service Agreement to InfoSend Inc., for Utility B... Page 114 of 478 InfoSend, Inc. | www.infosend.com Response to RFP for Indio Water Authority | 5 distribution. The system is capable of accepting multiple file inputs and formats to generate a single output stream, helping clients create more informative and complete communications. No matter the source, all data is normalized within the InfoSend database, ensuring the distribution and reporting is seamless, transparent and meets client requirements.
3. The vendor must provide a web-based interface to: a. Track the status of job types through the production process; b. View reports; c. Manage inserts; d. Process exception or special handling of documents; e. Manage ad-hoc messages displayed on job output; f. Upload test files Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend.com Web Administration Highlights
• Secure SaaS Cloud Solution: Secure, hosted, infosend.com website allows clients to administer their InfoSend applications, as well as user roles and permissions from any modern web browser 24/7.
• File Submission and Job Tracking: Providing transparency into each file received as it progresses through data processing and manufacturing by InfoSend. Also allows clients to securely upload files via the web.
• Sample Approval: Optional workflow, allowing clients to view output and approve prior to manufacturing and distribution.
• Message Manager: Allows clients to self-administer ad-hoc and scheduled messaging on customer-facing output.
• Insert Management: Allows clients to requests additional materials be included with output, such as flyers, buck slips, newsletters etc.
• Print Image Archive and Mail Tracking: Allows clients to view images of each document produced, reprint or email the document, as well as view USPS delivery tracking information for qualified documents.
• Support Tracking: Allows clients to open tickets and securely communicate with InfoSend staff on change requests or issues.
• Reporting: Reports on the details of each client Job are posted to the website for secure viewing and download.
4. Vendor must provide IWA the ability to view and approve sample bills online before they are printed and mailed. Vendor must notify IWA once the sample bills are ready to review via email or online platform. Samples shall be approved within 24 hours of sample notice. Included with the sample bills must be a summary of the total counts of printed bills, suppressed bills, and number of inserts included with the batch.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
Sample Approval: This optional workflow allows clients to download a sample of the output, with an included Process Summary report of the input/output counts, Inserts to be included, suppressions and a postage estimate. The sample file can contain the entire output or a subset based on client criteria. Upon approval, the sample output is released for production and distribution by InfoSend.
Process Summary Report: The Process Summary Report is a detailed PDF document that summarizes key data points contained within a document run batch. If a client chooses to review sample files prior to printing, the Process Summary Report will be included as a cover page within each set of samples. It is also posted to InfoSend’s “Reports” tab of the web portal in PDF form. The Process Summary Report details important information such as data files that were included within the job, document details such as page count and batch amount if documents are bills, print output information, suppressions, inserts included, and USPS presort counts and estimated postage.
5. Vendor must mail documents within 24 hours of approval of sample files. Approvals must be made withing the vendor’s web-based interface, and include a mailing status report with the confirmation.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
Award the Professional Service Agreement to InfoSend Inc., for Utility B... Page 115 of 478 InfoSend, Inc. | www.infosend.com Response to RFP for Indio Water Authority | 6 InfoSend will continue to provide next business day (24-hours) turnaround time from sample approval.
Additionally, the InfoSend website provides an optional workflow, allowing clients to view output and approve prior to manufacturing and distribution.
6. Vendor must have the capability to suppress the printing of bills and/or envelopes for certain customers based on IWA requirements. Suppression could be on a one-time or ongoing basis.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
As IWA's current vendor, InfoSend has established business logic rule sets for "selective" inclusion or suppression of messages or materials such as inserts or return envelopes based on IWA's requirements.
Suppressions were programmed during implementation and available throughout the life of the account.
7. Vendor must be able to produce IWA bill in the current format, propose a new bill format and/or provide a bill re-design included in the implementation.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend currently produces the Authority’s utility bills, miscellaneous bills and prints letters in support of this requirement. InfoSend provides document composition services for hundreds of utilities nationwide.
Initial design is part of our implementation process. After initial implementation, should the City elect to make additional changes to the statements, InfoSend’s Client Change Management process has you covered. InfoSend’s Account Managers are trained in the use of various graphic design tools which are leveraged to create your documents. The Account Manager assigned to this project will work with the client’s project team to create outputs which meet the high st andards expected by our clients. All of the graphic design work for your projects will be conducted in -house at InfoSend allowing for us to maintain a high level of quality and responsiveness to your requirements.
InfoSend Document Design Services Highlights
• Customizable document look and feel for all clients providing "raw data" inputs, hosted and maintained by dedicated InfoSend staff.
• Experience with a wide array of industry-specific document types, including Government, Citations, Utility, Healthcare, Finance, Insurance and more. • Client Services staff trained in the use of graphic design tools to ensure mockups are professional and accurate.
• During design and mockup, InfoSend advises on latest design best practices for consumer readability, response rate and USPS compliance.
• For documents with OCR, barcode or remittance requirements, full compliance with any specification, including lockbox testing with the delivery of production samples prior to Go-Live. • Extensive experience, software and dedicated equipment for facilitation of both transactional and promotional documents: full-color Inkjet, high-capacity folding and cutting, and online tools for managing marketing copy or images.
Client Application Change Management Highlights
• Dedicated Account Manager ensures client application specific knowledge and expertise. • All aspects of client application change requests and project history logged within InfoSend CRM. • Account Manager builds Statement of Work (SOW), accurately capturing scope for client sign off. • Changes made and tested within a dedicated development environment, with source control check-in.
• Transparently tracked project, with samples and mockups provided to the client for sign off. • Strict deployment procedure, which includes options for detailed sample review on the first live run.
8. Vendor must configure the remittance stub to work with the remittance processing equipment and software used to process the incoming checks.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend accepts and currently supports this requirement. Should Indio Water Authority change its remit processor, InfoSend will work to provide printed samples for testing.
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9. Vendor must have the capability to print: a) Intelligent bill messages based on customer type, or other parameter within the data file; b) Logos; c) Usage history graphs; d) Multiple page bills as needed
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
Message Manager: This free account management tool is a custom-built web-based application that allows clients to control the messages that print on output. Clients can schedule the messages months or even years in advance, as well as set criteria to assign unique messages to different types of customers, or even to individual accounts. A PDF preview displays the message in the actual font that will be used.
Utility Bill Design Highlights
• Information hierarchy based on customer feedback, ensuring Amount Due and Due Date are very clear. Amount Due is placed strategically in multiple locations. • Color schemes are utilized to enhance labeling of various services and/or charges. • Usage and historical information are given prime real estate. • A dynamic message area for clients to place customizable messages to all customers or customers falling under specified criteria.
• Graph done in a circular manner, utilizing multiple colors to communicate the various charges that lead to the total.
• Backside of the bill utilized to communicate details of charges and payment options, labeled with different colors by channel.
• We offer multilingual support and are able to present bills in multiple languages.
10. Vendor must provide an interface that will allow IWA to update requirements for bill messages and bill inserts on an ad-hoc basis. Interface must allow IWA to include/exclude inserts and messages based on IWA requirements including customer type, account number, or other parameter within the data file.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
Message Manager: This free account management tool is a custom-built web-based application that allows clients to control the messages that print on output. Clients can schedule the messages months or even years in advance, as well as set criteria to assign unique messages to different types of customers, or even to individual accounts. A PDF preview displays the message in the actual font that will be used.
Insert Management: The Insert Management tool is designed for clients to control what additional materials will be included with the standard output. Clients may request InfoSend Produced Inserts as well as schedule drop-shipped inserts from within the tool. The tool also provides the history of all Insert requests for client reference. The Insert Management tool pre-populates forms with the user's information.
This tool asks users to input an insert name as well as select the type of insert. InfoSend Produced Inserts will be printed at InfoSend's facility or a local offset printing partner, Drop Shipped inserts must be sent to InfoSend, and Online Billing inserts are electronically presented. For InfoSend Produced inserts, users are able to use the automated Insert Management tool to select insert printing specifications. This form also allows users to upload artwork files for review by InfoSend's team.
The tool allows users to designate the job types inserts should be included with, as well as specify the quantity and run dates. InfoSend also enables users to utilize selective inserting. Selective inserting is a dynamic technology that specifies which inserts will be included for certain account types. Clients can also designate insert billing options on the next screen. Once the insert request has been completed, users will receive an email confirmation detailing the request. Users must authorize the confirmation before an insert request is activated.
11. Vendor must have in place and provide as part of the response a comprehensive Quality Control Plan (QCP) for ensuring the data, printing and mailing is error free.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
Award the Professional Service Agreement to InfoSend Inc., for Utility B... Page 117 of 478 InfoSend, Inc. | www.infosend.com Response to RFP for Indio Water Authority | 8 InfoSend Quality Control Highlights
• Company culture demands client satisfaction with over 99.99966% accuracy on an annual output in the tens of millions.
• Systems, personnel, and equipment are organized around well-defined processes that control and report the accuracy of work performed.
• Comprehensive Quality Control (QC) built into Data Processing platform, ensuring client output is verified prior to entering manufacturing environment. • Unique QC process involving dedicated personnel and procedures executed after printing and before release to mailing department, customized specifically to each client's output during implementation.
• Automated 2D Barcode Accuracy System utilized, providing individual document tracking and alerting to address errors (damaged or missing documents) real-time during fulfillment. • Dedicated Quality Assurance Team that performs Root Cause Analysis, coordinates remediation and plans continual process improvements.
12. Vendor must provide information of the process to ensure that the billing data provided is being protected from unauthorized exposure and use.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend Security Procedures Highlights
• InfoSend employs industry best practices while complying with numerous regulatory requirements for protecting client data.
• Compliant and/or audited by third parties for PCI-DSS Level 1, HIPAA, SSAE18, GLBA and FACTA.
• All Facility Physical Premises Secured
• Secure Encrypted Data Transfer and Storage Practices
• Secure Segmentation Client Data
• Secure Disposal of Client Data
• Firewalls and Web Application Security
• Background Checks and Drug Tests for All New Employees • Annual Security Policy and Awareness Training for Employees • Formal Suspected Breach Escalation, Review and Notification Process
13. Vendor must provide a process of “pulling” a bill from live production file. Vendor must indicate in the response whether live pulling fees apply.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend does not charge a fee to pull a bill.
File Cancellation and Document Pull Request Procedures: InfoSend’s CS department accepts requests to cancel entire batches or pull select documents from a batch as a standard function of the department. This request can be placed through InfoSend's online website support ticketing system, via email, or by calling the 800 number. The request is then documented by the CS team and communicated to the InfoSend production departments through our internal systems.
1. File Cancellation: These requests are typically submitted to InfoSend just after file transfer but before printing. InfoSend's CS personnel will immediately change the status of the Job to prevent any further progression through the InfoSend manufacturing environment and remove the Job batch from the queue. Clients utilizing the Sample Approval workflow will have the option to cancel their own job, which will then be removed from the queue.
2. Pull Document Requests: These requests are typically submitted by the Client after the file is processed and prior to mailing. Ideally, these requests would be submitted to the CS team prior to the mail piece receiving the “Quality Control” timestamp in the website’s client-facing job tracking system. Once the job has been marked as completing Quality Control, it will be moved into Mail Preparation. For this reason, Pull Document Requests made after the job has passed through QC should be communicated directly via phone call to ensure that they are handled immediately to minimize the chance that the piece is processed for mailing. The document to be
Award the Professional Service Agreement to InfoSend Inc., for Utility B... Page 118 of 478 InfoSend, Inc. | www.infosend.com Response to RFP for Indio Water Authority | 9 pulled will then be intercepted after the document is printed. Pulled documents can either be recycled or returned to the Client.
14. Vendor must provide description of printing and mailing equipment used, and explain how redundancy is achieved in the event of equipment failure at the facility.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend does not anticipate the need to purchase additional equipment to meet volume requirements as outlined in this RFP. InfoSend is vigilant in its review of available operating equipment; maintaining, servicing, and replacing equipment as necessary in order to meet the demand of our clients. Should the Indio Water Authority choose to remain with InfoSend as their print and mail vendor, the volumes from the Authority will not add undue stress to our current production.
Printers
Type Printer QTY Images per hour
Full Color Canon Colorstream 6900 1 109,080
Full Color Canon i300 1 18,000
Full Color Ricoh Pro VC60000 1 128,820
Full Color Ricoh Pro VC40000 1 128,820
Full Color Xerox Rialto 900 MP 2 54,960
Full Color Ricoh Pro C9100 1 6,600
Monochrome Ricoh Pro 8320 1 8,160
Full Color Bluecrest Accellejet 1 42,960
Full Color Riso GD9630 7 67,200
Full Color Riso GD9150 1 9,000
Monochrome Kodak Digimaster HD150 3 27,000
Inkjet Printing Technology
InfoSend operates roll-fed inkjet presses out of multiple facilities to enable true Disaster Recovery capabilities. Each facility uses multiple printing and inserting production lines, each that operate independently of the others in the case of equipment maintenance or downtime. Transactional documents can be printed using full-color production inkjet technology. Inserts can be digitally pre-printed as well as offset equivalent quality using the latest high-definition inkjet technology. Maintenance contracts are in place with qualified vendors for all InfoSend equipment involved in the fulfillment of client documents.
InfoSend carefully selects vendors and equipment to guarantee production of documents according to the Service Level Agreement (SLA) between InfoSend and its clients.
Inserters
Inserter Type QTY Insertions Per Hour
Sensible Technologies/Bell & Howell Intelligent Inserter with Mail Piece Integrity
26 195,000
Pitney Bowes/BlueCrest FPS/Rival Line of Inserters 10 120,000 Pitney Bowes/BlueCrest MPS Line of Inserters 1 15,000
MB Inserters 5 74,000
Award the Professional Service Agreement to InfoSend Inc., for Utility B... Page 119 of 478 InfoSend, Inc. | www.infosend.com Response to RFP for Indio Water Authority | 10 Envelope Manufacturing
Equipment Type QTY Envelopes Manufactured Per Hour
W+D Model 202 2 84,000
W+D Model 102 3 48,000
W+D Model 627 2 54,000
15. Vendor must have procedures for ensuring that the bill file transmissions are completed successfully. Vendor must provide in the response details on what happens if a file transfer errors.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend Data Process Flow
InfoSend's Customer Communications Management (CCM) platform is designed to securely and efficiently accept, process and output client data to customers in a reliable and transparent manner. • Secure File Upload Options: On a 24/7 basis, data files can be sent to InfoSend via FTP or SFTP or clients can also log in to InfoSend’s secure website and upload files using the HTTPS file upload method. Optionally, and depending on client security requirements, password protected or PGP/GPG encryption can be utilized on the files. When a file is received, it is automatically time-stamped and logged in InfoSend’s Job Tracking database. • Duplicate File Prevention: All data transfers are checked against an archive of file-level hashes and if a match is found, the system will detect the file as a duplicate. If a duplicate is detected, the processing program is halted and a warning is generated, calling for immediate follow up by InfoSend support personnel.
• Multi-File Inputs: InfoSend's system can be configured to create batches based on multiple source files, as well as wait a predetermined amount of time for more client records to be transferred before beginning the batch processing.
• Process Confirmation: Successfully transferred files are identified by client input type, resulting in a confirmation receipt sent.
• File Integrity: Each of InfoSend’s programs is custom made to work with the clients' specific data file format. Incomplete or erroneous data will result in a program halt, issuing a warning that is escalated to InfoSend support personnel for immediate follow up. • Data Checks: InfoSend programs are set up to check for individual data fields and halt if criteria are not met--for example if a date field contains a value older than an acceptable threshold. All data check halts issue a warning and escalation to InfoSend support personnel. • Dedicated Workflow and Staffing: InfoSend's emphasis on quality and customer satisfaction requires a dedicated step and operator role in the process to validate the printed output. This step in the process takes place after printing but before distribution. Each job is thoroughly checked a minimum of 4 times for general alignment, printing, color or mailing address block issues which would result in problematic processing or mailing: before printing, after printing, upon delivery to the QC department and finally upon delivery to the mailing department. • Uniquely Tailored QC Program: InfoSend has an internally developed workflow that provides onscreen prompts to QC personnel, requesting they check for bill specific information (such as customer name, account number, address) on randomly selected pages throughout the batch.
These onscreen prompts are customized to the client's data and ensure the integrity of data throughout the batch before releasing for distribution. • Process Confirmation: Once InfoSend has completed the distribution of the client job batch, a confirmation receipt is sent to the client with details on the job batch execution. This receipt serves as the final notification regarding the input data received. • Reporting: InfoSend's platform also provides robust reporting back to clients on the output services performed. InfoSend offers detailed address update and suppression reporting, as well as customized, detailed breakdown of the fulfillment.
Award the Professional Service Agreement to InfoSend Inc., for Utility B... Page 120 of 478 InfoSend, Inc. | www.infosend.com Response to RFP for Indio Water Authority | 11 B. Materials
1. Vendor must support 8.5” x 11”, 24# white paper stock. The Vendor must be able to reproduce preprinted and perforated paper stock that matches or exceeds the quality of the current stock, including providing the same number of preprinted colors.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend's standard bill stock is 24 lb. white bond with a minimum 96 brightness. InfoSend will add the perforation, where needed, inline as we are printing the statements. InfoSend maintains a wide array of printing and finishing equipment necessary to handle transactional and promotional document production. Print statements, invoices, letters, postcards, notices, or other various documents using laser or inkjet technology: simplex, duplex, black, grayscale, black plus one or more spot colors, and full color printing, perforated and non-perforated, are all supported.
2. Vendor must be able to provide:
a) A double window #10 mailing envelope, 24# white paper stock b) A single window #9 security return envelope, 24# white paper stock Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
Effective Envelope Stock: Standard and reliable outgoing #10 and return #9 envelopes predominantly manufactured and stocked by InfoSend and have strategically placed windows which allow client logos to be visible for the customer prior to opening, as well as tinting to ensure data privacy.
3. Vendor must provide the ability to print inserts, newsletters or other notices to be included with regular mailings and in full color.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend can continue to provide the printing of inserts should the Authority choose to remain with InfoSend. Our Direct Communications Team is here to assist with any and all insert requests.
InfoSend Direct Communication Service Highlights
• Single Source Production: InfoSend produced one-time or recurring print runs for special outbound customer communications; avoid juggling vendors and excessive drop shipping costs by producing content with InfoSend.
• High Quality Output Range: Support for low cost black and white through full color communications on uncoated or glossy paper stock. Communication can be:
o Buck Slips, Postcards, Letters, Flyers, Folded Brochures and more. • Online Management & Excellent Customer Service: Dedicated online web request tools and support personnel that provide quotes for any required services, from artwork design through fulfillment.
• Selective Inserting: Support for inserting materials within existing customer transactional document, with the capability to selectively insert for specific customers based on client criteria. • Inline and Electronic Inserting: Support for printing marketing materials on the fly, "inline" with customer transactional billing document, as well as show with electronic images produced by InfoSend, for just-in-time manufacturing and reduced postage costs. • Envelope Messaging: Ability to apply special messages that show through windows or directly on the envelope to ensure customer visibility.
4. Vendor must agree to receive shipments of inserts and store/warehouse all forms and envelopes used to process IWA bills.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend fully meets this requirement. This process is in place now.
5. Vendor must be able to perform intelligent/selective inserting based on customer type or other parameters provided in the data.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend can continue to comply with this requirement. Selective Inserting: Support for inserting materials within existing customer transactional document, with the capability to selectively insert for specific customers based on client criteria.
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1. Vendor must be able to archive as PDF files of document images. PDF images must be available on the same day that data files are processed. These files must be accessible through the vendor’s web-based interface and available for download.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend fully meets this requirement. InfoSend's Customer Communications Management (CCM) platform offers a robust, secure, redundant archive service that clients can rely upon to access documents rendered, modified or processed by InfoSend. InfoSend has built a flexible set of options to ensure clients and their customers can access documents in the context that they prefer, including in existing CIS/ERP or billing applications. InfoSend offers PDF delivery and hosted models.
With all options, InfoSend is capable of including the insert communications as additional pages in the PDF (eInserts), ensuring clients and their customers are viewing the complete document which was distributed.
2. Vendor must supply an online interface to IWA to view the document images produced. Vendor must provide details about the interface capabilities including: a) Screen shots of the interface ; b) Search capability; c) Print capability; d) Process for viewing archived bill images; e) Process for emailing archived bill images to specific customer email addresses Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
Fully met. This process is in place now. Screen shots were not included due to the page limit and because IWA currently uses these interfaces today.
InfoSend Archiving Services Highlights
• Multiple Channels: Capable of hosting documents within an InfoSend database as well as shipping PDFs via secure FTP or DVD media.
• InfoSend Hosted Option: Secure cloud solution where InfoSend hosts documents for a client - specified historical retention, allowing for reprints and emailing documents on demand. Upon batch completion, InfoSend will archive the documents for the client to retrieve on demand from a web interface.
• API Access for Hosted Docs: For clients who choose to have InfoSend host, an API is made available that enables paperless integrations with ERP/CIS/billing systems, as well as online payment providers.
• Insert Communications Included: The InfoSend system is also capable of including the insert communications as additional pages in the PDF (eInserts), ensuring clients and their customers are viewing the complete document which was distributed. • USPS Mail Tracking: For clients using the hosted solution, USPS mail tracking info is provided for eligible First Class mail, using the IMb Tracing™ service. • Remit Tracking: Also, for clients using the hosted solution, InfoSend can provide a report of checks mailed back by customers using the included remit stub. A daily report of customer mail and amounts due will be provided, assisting clients with cashflow expectations. • Final Document Transfer: InfoSend can push PDFs via secure FTP in a standard or customized format, allowing clients or third parties to archive documents on other systems.
3. Vendor must be capable of indexing at least five (5) data fields for searching via online interface.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
PIA Hosted: Search via the InfoSend Portal
For clients looking to outsource the storage and retention of past documents, the InfoSend Print Image Archive search tool is an option that is simple to set up and use. Located within the administrative InfoSend Portal already used by customers to track batches, this option provides robust search criteria along with document download and email options for archived documents.
By default, InfoSend provides search criteria for Name, Account Number, InfoSend Job Code and
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4. Vendor must be able to store document images for 60 months. These files must be accessible through the vendor’s web-based interface and available for download.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
With InfoSend hosting the documents, the batches processed can be archived as long as the client requires. Fees apply based on length of time and are generally quoted as part of the contracting process.
5. Vendor document archiving system must have a secure, encrypted API to allow third party integration to access bill images.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend provides an API to its Print Image Archive (PIA) document archive which contains bill images.
Archiving and Secure Third-Party API Access: Documents can be stored within an InfoSend archive, and may be accessed by clients via an InfoSend portal. InfoSend also has an API available, allowing any vendor the client authorizes to pull customer documents for display.
D. USPS Presort and Mail
1.Vendor must be capable of presorting documents and including an intelligent mail barcode and maintaining CASS certification or NCOA to maximize postal discounts.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend fully satisfies this requirement. All USPS automation, CASS, presort and IMB application is performed by InfoSend and the City will pay pass through postage costs, including all available discounts.
USPS Compliance and Efficiency Highlights
• InfoSend maintains ongoing USPS regulatory compliance and cost savings on behalf of clients, standard.
• Full Service with Intelligent Mail Barcode (IMb) certified, ensuring clients with qualified mailings receive lowest automated postage rate.
• Address validation applied via Coding Accuracy Support System (CASS) and Delivery Point Validation (DPV), improving the accuracy of addresses and lowering postage. • Customer Move Updates optionally applied and reported via the NCOALink database or Address Change Service (ACS).
• USPS Seamless Acceptance Provider verifying mail electronically for acceptance • Detached Mailing Unit (DMU) designation, with USPS personnel on-site at select InfoSend facilities, expediting mail entry into the USPS system and increasing overall efficiency. • Ability to "house-hold" multiple documents intended for the same customer into a single envelope to provide postage savings.
2. Vendor must produce and deliver to the USPS from a Southern California production/processing facility.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend fully meets this requirement. This process is in place now. InfoSend owns and operates its 80,000 sq. ft. headquarters and Western US production facility that currently produces IWA’s documents, located just 110 miles from IWA.
3. Vendor must be able to provide automated proof of delivery to the USPS.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend fully meets this requirement. This process is in place now. • Job Tracker - provides real-time production status from receipt of data through completion of production and induction of mail to the USPS. This visibility includes timestamps as well as reports throughout the process. The final timestamp and Confirmation Report are provided as the mail is entered/inducted with the USPS.
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• InfoSend can also provide the detailed mailing paper work (USPS 3600 reports) as requested.
4. Vendor must be able to match multiple bills destined to the same customer and mailing address in the same batch. Matched bills must be inserted into one appropriate size envelope and metered first-class separately, and delivered to the USPS at the same time as all other bills are delivered.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend has default workflow, where applicable, to household into one envelope all statements destined for one mailing address, reducing both the number of envelopes and inserts that are used.
5. Vendor must prepay for postage on agency behalf and bill IWA for actual postage used on a monthly basis. Any handling fee or mark-up on the postage costs must be clearly stated and agreed upon in advance. The vendor must provide receipts from USPS or other documentation with the invoices to verify the actual postage charges
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend fully meets this requirement. This process is in place now. InfoSend passes through the lowest available USPS postage rates after applying automation discounts for IWA’s mailings without markup.
InfoSend’s invoices list the USPS postage rates realized for each job submitted by IWA.
E. Reporting
1. Vendor must provide an email confirming receipt of file transmission for data processing.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
Upon client upload of a data file for processing, InfoSend will send the File Transfer Acknowledgement Report as certification of receipt of the file. The File Transfer Acknowledgement Report provides information about the file name, byte size, page/record count and file receipt date. This report is posted to InfoSend’s secure web portal for viewing and is also commonly emailed to designated client staff members.
2. Vendor must provide daily production confirmation reports. This report should contain the following details, at a minimum: a) Number of bills received for processing; b) Number of bills printed; c) Number of suppressions; d) Postage presort breakdown including actual rates; e) Inserts used and insert counts
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
Process Summary Report: The Process Summary Report is a detailed PDF document that summarizes key data points contained within a document run batch. If a client chooses to review sample files prior to printing, the Process Summary Report will be included as a cover page within each set of samples. It is also posted to InfoSend’s “Reports” tab of the web portal in PDF form. The Process Summary Report details important information such as data files that were included within the job, document details such as page count and batch amount if documents are bills, print output information, suppressions, inserts included, and USPS presort counts and estimated postage.
Process Confirmation Report: The Process Confirmation Report is emailed to designated client staff members as well as posted to the reports section of the web portal after documents have been completed for mailing and released to the USPS. This report provides confirmation that InfoSend has released a job’s mail pieces to the USPS for mailing. The Process Confirmation Report can be created in one of three different formats: plain text, XML or HTML. This report provides the name of the file(s) mailed along with a detailed mail count. For statements, invoices and other financial documents, the total dollar amount is also provided. Additional information can be provided after the “totals” section of the report. For example, addresses that could not be verified for delivery point validation can be listed at the end of this report.
F. Customer Support
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1. Vendor must provide unlimited customer support to agency personnel during vendor’s business hours.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
This process is in place now. There are no per hour or incident fees and support is unlimited.
2. Vendor must provide procedures for providing after-hours support.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
InfoSend Client Services Support
InfoSend's mission to provide the industry-best support requires excellence and attention to detail within the Client Services (CS) department. InfoSend has designed support around extensive procedural controls to ensure client output is handled accurately and issues are addressed expeditiously. The following describes InfoSend’s standard support coverage, the services that are included as part of annual software support, a listing of call priorities and an outline of escalation procedures.
InfoSend offers emergency an after-hours support line. An after-hours answering service is available 24/7/365. The answering service contacts InfoSend employees sequentially until one receives and acknowledges the call. Requests can be answered within 4 hours. InfoSend provides escalation phone number and contacts during the implementation. After-hours support may be billable. Please note, with the extensive support hours and support channels available, the after-hours answering service being used is extremely rare.
3. Vendor must provide a list of dates when vendor operations will not be conducted.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
Standard hours of support are from 6:00 AM Pacific to 6:00 PM Pacific, Monday through Friday, excluding designated statutory holidays. Weekend assistance is available and must be scheduled in advance and in most cases is billable. InfoSend recognizes the below holidays and will be closed should they fall on a weekday.
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
4. Vendor must provide contact points for customer service which include: a. Primary and Backup contact individual name and role; b. Primary and Backup contact individual phone numbers and availability; c. General Support email addresses; d. Online Support via web interface; e.
Escalation Contact for higher level support; f. After Hours support contact information Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
Support Channels and Availability: InfoSend provides the following methods to be reached to initiate a support request:
• 800 Toll-Free Telephone support: (800) 955-9330
• General Support Email Address via [email protected] • Free electronic access 24 x 7 at www.infosend.com with the following online benefits:
o Log, track & close support requests
o View & update support requests
o Access published documentation
o Access available downloads
o Download reports
o View Job Tracking statistics
o Download sample files in PDF format
o After-hours answering service is available 24/7/365
Derek Reis (714.993.2690 x307, 8am – 4:30pm PST), IWA’s Account Manager and primary point of contact, is a trusted member of the InfoSend team and will remain IWA’s dedicated Account Manager going forward. Kacie Koulias (714-993-2690 x351, 730am - 4pm PST) will serve as a backup to Derek.
Jessica Macklin (714-993-2690 x296, [email protected]) is the escalation contact for higher level support
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5. Vendor must provide a dedicated project manager for implementation and ongoing customer support after project go-live.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
The Indio Water Authority will continue to have access to a dedicated project manager as described above. Our local staff has over 10 years of experience with the Authority’s account and related services.
6. Vendor must provide weekly status updates during all project implementations, including progress, upcoming milestones, issues, and timeline adjustments. Updates should be sent via email or an online tool, with relevant documents attached, and include follow-up on any issues or feedback.
Indicate Y/N/P: Y - Vendor Response: InfoSend meets this requirement.
Indio Water Authority is currently live on InfoSend's print/processing platform, eliminating the cost and risk of implementations and eliminating the need for weekly status updates. We are eager to once again earn the IWA’s business and continue as a trusted partner.
SECTION 4 – Project Schedule
Include a project schedule for each key focus area of the project, as identified in the Scope of Work. Project schedule should contain key project milestones and timelines for deliverables.
Identify assumptions used in developing the schedule.
Because Indio Water Authority is currently live on InfoSend's print/processing platform, there is no implementation to detail.
SECTION 5 – Project Cost
Provide a cost proposal for print and mail development, implementation and ongoing maintenance. Identify all costs to be billed to the project, including costs for hosting, testing and customer support. A sample bill is included as “Attachment A” to this RFP which is the billing format that IWA uses and wants supported by the Proposer. Please adhere to the table form provided below.
Initial and Ongoing Professional Services Fees
One-Time Implementation Fee
Includes all phases of the project prior to the production phase: initial programming, testing and implementation. $ 0.00
Currently
Implemented
One-
Time
Fee
Professional Services Charges
For requested programming changes after initial
implementation.
$160.00 Per
Hour
Cost of Materials
Statement Paper Stock Cost
8.5x11”, 24# pound paper stock with a micro-perforation. $0.0179 Per Sheet
Late Notices
8.5x11”, 24# pound paper stock
$0.03 Per Sheet
Inline Inserts
8.5x11”, white, 24# pound paper stock
$0.0325 Per Sheet
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#10, Custom Indio, envelope with security tint.
$0.0325 Per Envelope
Return Envelope Cost
#9, Custom Indio, envelope with security tint.
$0.0258 Per Envelope
Flat Single Window Envelope Cost
Applies only to multi -page bills that do not fit in the standard Custom Indio #10 envelope.
$0.19 Per Envelope
Service Fees
1 Page Bill Service Fee (Est. Volume 25,000/month) $0.085 Per Sheet Includes file transmission, data processing, simplex bill printing, mail preparation (folding, inserting a 1 -page bill and the return envelope into an outgoing envelope) and delivery to the USPS.
Delinquents (est. Volume 5,000/month)
Includes file transmission, data processing, simplex bill printing, mail preparation (folding, inserting a 1-page b i l l into an outgoing envelope) and delivery to the USPS.
$0.085 Per Sheet
Inline Inserts Service Fee
Price to include full color duplex printing of insert PDF on the front and back of the page onto white page.
$0.085 Per Sheet
Multiple Page Mailpiece Surcharge– Flat Mailpieces
For handling when there are too many pages to be
inserted by machine. For example, multiple bills are
grouped together into one envelope or box to reduce the average per page postage. These high page count sets
can either be inserted into a #10 envelope or flat
9x12” envelope.
$0.00
$0.35
Per #10
Package
Per Flat Envelope
Optional Marketing Insert Fee
Charge for inserting client-provided marketing insert. For example: Newsletter.
$0.01 Per Additional
Insert
Optional Move Update Service Fees
NCOALink or ACS service.
$0.33 Per Reported
Change
Optional Archive Fee
Images must be stored in PDF format for 60 months.
$0.02 Per Archived PDF
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SECTION 6 – Ancillary Services
Please list other services you may want to offer. This section is optional.
InfoSend's Electronic Billing, Payment and Presentment (EBPP) Solution • Mobile-Ready Customer Engagement: All products are mobile compatible out of the box, with no app store downloads required of customers. Powered by InfoSend's CCM platform, customer specific messaging extends to the electronic channel.
• Multi-Channel Payment Collection: InfoSend's payment platform will consolidate web, telephone, SMS, CSR, in-person EMV and bank payments into a single lockbox file. • One-Time and Automatic Payments: Allow customers to quickly make a one-time payment, as well as sign up to have their payment account auto debited with each billing cycle. • Paperless Bill Notification and Presentment: Notify customers via email when a new bill is available, and securely deliver exact replica of printed document to customers via the secure portal.
• Interactive Voice Response (IVR): Accept customer payments via automated phone service with InfoSend-hosted phone number, enabling client phone systems to redirect customers with ease.
• SMS Text-to-Pay: Enrolled customers may opt in to receive text notifications of new bills, and reply to have the registered payment method drafted for the amount due, speeding up the time to payment.
• Bank Payments (MasterCard RPPS): InfoSend can collect payments made via the customer bank and include them within the lockbox file.
• PCI-Compliant Cloud Based Solution: Electronic billing and payment related products hosted in the cloud by InfoSend in a secure PCI-Level 1 compliant environment.
SECTION 7 – References
Provide a description of projects similar in nature and scope that the Vendor has completed in the last five years. Include client names, addresses, contact person and telephone numbers. Also provide a list of customers who stopped service prior to the original contract expiration date and the reason for the contract termination if any.
InfoSend believes its 22 continuous years of service to the Indio Water Authority offers no better reference of our service and has provided below additional public agency references on the SunGard platform.
InfoSend has not had a client stop service prior to the original contract expiration date in the past 5 years.
Coachella Valley Water District 760.398.2651
85-995 Avenue 52 Scott Burritt, Management Analyst
Coachella, CA 92236 [email protected]
"InfoSend provides us with excellent and responsive service and are our partner in customer billing and communications, we thank them for all they do.” Scott Burritt, Management Analyst • Contracted Since: 2006
• Billing System: SunGard Naviline
• Volume: 110,000 documents monthly
• InfoSend Products Used: Data Processing Print and Mail, Print Image Archive City of Oceanside, CA 760.435.3809
300 North Coast Highway, Bldg. B Darrin Eaton, IT
Oceanside, CA 92054 [email protected]
• Contracted Since: 2011
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• InfoSend Products Used: Data Processing Print and Mail City of Oxnard, CA 805.385.7811
251 S. Hayes Ave. Eden Alomeri, Assistant City Treasurer/Director of Revenue and Licensing
Oxnard, CA 93030 [email protected]
• Contracted Since: 2012
• Billing System: SunGard/Superion
• Volume: Approximately 45,000+ Mail Pieces Monthly
• InfoSend Products Used: Data Processing Print and Mail West Valley Water District 909.875.1804 ext. 303
855 W. Base Line Jon Stephenson, M.B.A., Billing Supervisor Rialto, CA 92377 [email protected]
• Contracted Since: 2011
• Billing System: HTE
• Volume: 17,000 documents monthly
• InfoSend Products Used: Data Processing Print and Mail Also, please list how many government agencies have discontinued your services for any reason within the past 3 years and identify those that left due to a quality, production or breach of contract issue if any.
InfoSend provides document production services to over 650 public agencies. Most of these public agencies purchasing regulations require regular competitive procurement processes (e.g. RFP’s), some of which assign cost the greatest evaluation criteria. While InfoSend provides clients cost effective, yet sustainable prices, competitors (typically proposing to produce from lower cost states) have offered lower initial prices to win business with the intent of increasing prices over the term of the agreement. InfoSend has lost government agency clients based on pricing, with many returning to InfoSend in subsequent solicitations. InfoSend has never lost a client (government agency or private company) based on a quality, production or breach of contract in our 29 years in business.
SECTION 8 – Conflicts of Interest
Vendors submitting a proposal in response to this RFP must disclose any actual, apparent, direct, indirect or potential conflicts of interest that may exist with respect to the vendor, management, or employees of the vendor or other persons relative to the services to be provided. If a vendor has no conflicts of interest, include a statement to that effect in the proposal.
InfoSend Inc., its management and employees assert that we have no actual, apparent, direct, indirect or potential conflicts of interest with regards to the Indio Water Authority.
DISCLOSURES AND ACKNOWLEDGEMENTS
InfoSend respectfully requests to revise the following provisions contained within the Authority’s Professional Services Agreement in a manner that is mutually agreeable to both parties. We look forward to discussing these with the Authority in further detail.
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Section 16 (a) INDEMNIFICATION BY CONSULTANT. To the fullest extent permitted by law, Consultant shall indemnify, protect, defend (with legal counsel reasonably acceptable to Authority) and hold harmless Authority and any and all of its elected and appointed officials, officers, employees, representatives and agents (“Indemnified Parties”) from and against any and all claims, actions and proceedings (whether at law or equity, administrative or judicial), demands, orders, judgments, losses, injuries (including, without limitation, injury to or death of an employee of Consultant or subconsultants), liabilities of every kind (including, without limitation, incidental and consequential damages, court costs, and litigation expenses, and fees of expert consultants or expert witnesses incurred in connection therewith and cost of investigation), damages, costs and expenses, including attorney’s fees and costs, (collectively "Claims") that directly arise out of, pertain to, or relate to, directly or indirectly, in whole or in part, any negligence or willful misconduct on the part of Consultant , its officers, agen ts, employees, representatives, subconsultants, anyone directly or indirectly employed by any of them, or anyone that they control, in the performance of Services goods provided or performance of Services by Consultant, its officers, agents, employees, representatives, subconsultants, anyone directly or indirectly employed by any of them, or anyone that they control . Consultant’s duty to indemnify, protect, defend and hold harmless Indemnified Parties, shall not include any Claims arising from the sole negl igence or willful misconduct of the Indemnified Parties.
InfoSend also respectfully requests to revise the following provision contained within the Authority’s Disclosures and Acknowledgements. In light of current market conditions and uncertainty, InfoSend is unable to relinquish all control over potential future price increases.
3. Contract Period and Price Escalation: The selected Vendor shall be designated as IWA’s utility printing and mailing vendor for a minimum three-year period beginning when the contract is awarded, approximately July 1, 2025 and renewable annually. IWA shall reserve the right to award an optional two terms of one (1) year each. The fees proposed shall remain fixed for the initial three-year period. A price adjustment will be considered for each optional annual term on the anniversary date of the contract. A request for a price adjustment must be submitted in writing at least 90 days prior to the anniversary date of the contract ; IWA will be the sole judge of an acceptable annual price adjustment . If the parties are unable to agree on a price adjustment, either party may opt not to renew the Agreement without penalty.
Award the Professional Service Agreement to InfoSend Inc., for Utility B... Page 130 of 478 City of Indio
City Council
June 4, 2025
STAFF REPORT
To: City Council
From: Bryan H. Montgomery, City Manager
Prepared by: Reymundo Trejo, P.E., IWA General Manager
Subject: Amendment No. 2 to the Professional Services Agreement with Sierra Controls, LLC for Supervisory Control And Data Acquisition maintenance to increase compensation in the amount of $75,000 for a revised total not-to- exceed amount of $442,757.32
RECOMMENDATION:
That the City Council/IWA Board approve Amendment No. 2 to the Professional Services Agreement with Sierra Controls, LLC for Supervisory Control And Data Acquisition maintenance to increase compensation in the amount of $75,000 for a revised total not-to-exceed amount of $442,757.32 and authorize the Executive Director to execute the amendment.
SUMMARY:
The Indio Water Authority (IWA) currently operates four well/booster plants, nine independent wells, two booster stations at Terra Lago and Shadow Lake, and a reservoir at Lost Horse that are remotely monitored and controlled by a Supervisory Control and Data Acquisition system (SCADA).
Under the terms of the proposed agreement, Sierra Controls, LLC (Sierra Controls) will provide a variety of services. The services consist of emergency callout and preventive maintenance program, which includes remote terminal units (RTU’s) and database maintenance. These services are vital to the operation of the IWA water production and distribution system and part of the ongoing SCADA Update and Maintenance Program. Staff recommends authorization of Amendment No. 2 to the Professional Services Agreement to increase compensation in the amount of $75,000 for a revised total not-to-exceed amount of $442,757.32 to continue migration of the Indio Water Authority’s on- premises SCADA server to a cloud environment.
BACKGROUND INFORMATION:
Since 2001, IWA has depended on the SCADA system to help its operator’s control the production and distribution of water throughout the IWA service area. SCADA allows more efficient use of resources by automating data gathering and allowing computers to automatically make adjustments to the system based on established operating protocols. The SCADA system allows for real-time assessments of the production and distribution system operation. On-call personnel have the ability to access the system remotely via a computer or mobile device, which enables them to view any challenges within the monitored system during working/non-working hours and respond immediately in an emergency event.
Since 2015, IWA has retained Sierra Controls to maintain and modify its SCADA system. Sierra Controls is uniquely qualified to provide these services due to their specific level of expertise with AGENDA ITEM #11.5
Amendment No. 2 to the Professional Services Agreement with Sierra Contr... Page 131 of 478 the SCADA system. Sierra Controls is a Nevada based company that was first incorporated in 1972.
The company continues to be a leader in the water measurement and control industry as a system integrator and manufacturer of specialized water measurement products. Sierra Controls provides system design and implementation throughout the country. Sierra Controls specializes in water measurement and control systems for public works, utilities, agriculture, private industry, and government organizations. The main emphasis has been in remote control and telemetry systems that utilize radio telecommunications, and a major part of the work has been in SCADA systems.
Accordingly, staff recommends approval of the professional services agreement with Sierra Controls.
On September 21, 2022, the City Council/IWA Board approved the Professional Services Agreement with Sierra Controls, LLC, for SCADA system maintenance for a not-to-exceed annual amount of $75,000 with the option to renew for two consecutive one-year extension terms at IWA’s discretion for a total not-to-exceed $225,000 over three-year period.
On January 15, 2025, the City Council/IWA Board approved Amendment No. 1 to the Professional Services Agreement with Sierra Controls, LLC, for SCADA system maintenance to increase compensation for not-to-exceed a for $142,757.32 of total the in 2024-25 FY the amount $367,757.32 for the three-year period.
The purpose of this project is to continue migration of the Indio Water Authority’s on-premises SCADA server to a cloud environment. For over two decades IWA has been operating its SCADA servers, housed in the Corporate Yard server room. While the servers remain operational, the physical servers represents a single point of failure. A move to a cloud environment would mitigate the single point of failure risk and provide much needed redundancy for IWA’s SCADA system.
Furthermore, isolating the SCADA system from the Corporate Yard network will provide an additional layer of security, with all communications to the cloud environment secured by a virtual- private-network. Staff recommends authorization of Amendment No. 2 to the Professional Services Agreement to increase compensation in the amount of $75,000 for a revised total not-to-exceed amount of $442,757.32 to continue migration of the Indio Water Authority’s on-premises SCADA server to a cloud environment.
FINANCIAL SUMMARY:
Current FY Financial
Impact:
$442,757.32 In current year budget: Yes
Current FY General
Fund Impact:
N/A Budget adjustment: No
Next FY Financial
Impact:
N/A Strategic Objective: Community Infrastructure
Source of funds: Water Production Budget Fund-Org-Object Reference:
8106712-521064
Additional Financial Details:
Amendment No. 2 will increase the agreement for an additional $75,000 for a revised not-to-exceed amount of $442,757.32. Staff is requesting authorization for the Executive Director to execute the amendment for the expanded scope of work.
Original Agreement Not-to-Exceed Amount: $225,000
Amendment No. 1 Agreement Total Not-to-Exceed Amount $367,757.32
Amendment No. 2 to the Professional Services Agreement with Sierra Contr... Page 132 of 478
Amendment No. 2 Agreement Total Not-to-Exceed Amount $442,757.32
Funds are available in the Fiscal Year 2024-25 IWA Operating Budget # 8106712-521064 (Production/Professional Services) for services specified in this agreement.
ALTERNATIVES:
Not authorize execution of Amendment No. 2 to the Professional Services Agreement.
ATTACHMENTS:
Attachment 1 - Amendment No. 2 to PSA Sierra Controls LLC
APPROVAL(S):
Reymundo Trejo, P.E., IWA General Manager Approved - 21 May 2025 Jennifer A. Mizrahi, Assistant City Attorney Approved - 23 May 2025 Ruby D. Walla, Director of Finance Approved - 23 May 2025 Bryan H. Montgomery, City Manager Approved - 23 May 2025
Amendment No. 2 to the Professional Services Agreement with Sierra Contr... Page 133 of 478
00091753.1
SECOND AMENDMENT TO
AGREEMENT
BY AND BETWEEN
THE INDIO WATER AUTHORITY,
A JOINT POWERS AUTHORITY
AND
SIERRA CONTROLS, LLC
A LIMITED LIABILITY COMPANY
DATED: JUNE 4, 2025
Form Approved 2/17/2023
Amendment No. 2 to the Professional Services Agreement with Sierra Contr... Page 134 of 478
00091753.1 Page | 1
SECOND AMENDMENT TO AGREEMENT
This Amendment No. 2 to the Professional Services Agreement for is maintenance and support of Authority’s SCADA System, radio system, and appurtenances made and entered into as of this 4th day of June, 2025, by and between the Indio Water Authority (“Authority”), a joint powers authority and Sierra Controls, LLC, a limited liability company (“Consultant”). Authority and Consultant are sometimes hereinafter referred to as “Party” and hereinafter collectively referred to as the “Parties.”
RECITALS
A. Authority and Consultant entered into an agreement entitled “Professional Services Agreement” dated September 21, 2022 (“Agreement”) for the purpose of retaining services of Consultant to provide maintenance and support of Authority’s SCADA System, radio system, and appurtenances.
B. On January 15, 2025 Authority and Consultant amended the Agreement with Amendment No. 1 to increase the compensation for an additional $142,757.32 for a total Not to Exceed amount of $367,757.32.
Pursuant to Section 4(a) of the Agreement, the Parties desire to amend the Agreement to increase the compensation by an additional $75,000 for the optional two one-year extension for fiscal year 2024-2025 for a total not to exceed amount of $442,757.32 for the term of the agreement.
OPERATIVE PROVISIONS
NOW, THEREFORE, in consideration of the promises made and recited herein, the Parties do hereby enter into this Amendment which modifies and amends the Agreement as follows:
1. AMENDMENT. The Agreement is hereby modified and amended as follows:
1.1 [COMPENSATION]. Section 4(a) of the Agreement is hereby amended to increase the Not to Exceed Amount to $442,757.32.
2. MANDATORY INVOICE INFORMATION/NOTICES.
Consultant shall notify the Authority in writing whenever it has reason to believe that the costs the Consultant expects to incur under this Agreement in the following sixty (60) days, when added to all costs previously incurred, will exceed eighty percent (80%) of the Not to Exceed Amount specified herein. As part of the notification, the Consultant shall provide the Authority with a revised estimate of the total cost of performing this Agreement.
On invoices submitted to the Authority, Consultant shall identify at the top of the first page, the Agreement’s not to exceed amount, the total amount billed to date, the services
Amendment No. 2 to the Professional Services Agreement with Sierra Contr... Page 135 of 478
00091753.1 Page | 2
rendered during the billing period, and the amount due for the statement invoice for which reimbursement is sought in the statement invoice.
3. REMAINDER UNCHANGED. Except as specifically modified and amended in this Amendment, the Agreement remains in full force and effect and binding upon the Parties.
4. INTEGRATION. This Amendment consists of pages 1 through 3 inclusive, which constitute the entire understanding and agreement of the Parties and supersedes all negotiations or previous agreements, including written or verbal communications between the Parties with respect to all or any part of the transaction discussed in this Amendment.
5. SEVERABILITY. If any portion of this Amendment is declared invalid, illegal or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
6. EFFECTIVE DATE. This Amendment shall not become effective until the date it has been executed by the appropriate authorities of the Authority and Consultant.
7. APPLICABLE LAW. The laws of the State of California shall govern the interpretation and enforcement of this Amendment.
8. REFERENCES. All references to the Agreement include all their respective terms and provisions. All defined terms utilized in this Amendment have the same meaning as provided in the Agreement, unless expressly stated to the contrary in this Amendment. [SIGNATURE PAGE FOLLOWS]
Amendment No. 2 to the Professional Services Agreement with Sierra Contr... Page 136 of 478
00091753.1 Page | 3
IN WITNESS WHEREOF, the Parties hereto have executed this Amendment to the Agreement on the date and year first written above.
INDIO WATER AUTHORITY
___________________________
Bryan H. Montgomery
Executive Director
ATTEST:
SECRETARY
By: ___________________________
Sabdi Sanchez, MMC
Director of City Clerk Services
APPROVED AS TO FORM:
AUTHORITY GENERAL COUNSEL
By: ____________________________
Steven Graham Pacifico
CONSULTANT
Sierra Controls, LLC
By:
Andrew Ward
President
Amendment No. 2 to the Professional Services Agreement with Sierra Contr... Page 137 of 478 City of Indio
City Council
June 4, 2025
STAFF REPORT
To: City Council
From: Bryan H. Montgomery, City Manager
Prepared by: Jose Ramirez, Principal Management Analyst Subject: Approval of Agreements for turnkey EV Charging Infrastructure at City Hall and The Lights Golf Course with EVPassport, Inc. and Tait Environmental Services.
RECOMMENDATION:
Authorize the City Manager to execute the Agreement with EVPassport, Inc. and Tait Environmental Services for the provision of electric vehicle (EV) charging hardware and software and for the installation of the EV charging stations at the new City Hall and the new clubhouse and parking lot at The Lights at Indio Golf Course. A portion of the work will be funded with AB 2766 Subvention Funds.
SUMMARY:
into recommends staff process, (RFP) entering for Request formal a Following Proposals agreements with EVPassport, Inc. and Tait Environmental Services for the implementation of EV charging infrastructure. EVPassport stood out as the preferred vendor due to its innovative and highly rated EV charging platform, user-friendly hardware, and modern software interface. The proposed project includes procurement of charging units, licensing of the EVPassport software platform, and installation services to be completed by Tait Environmental Services. The project is structured such that EVPassport will provide hardware and software, while Tait will perform the installation work under a separate agreement with the City. This approach enhances transparency and aligns with industry best practices. The total project cost is $441,756. Of this amount, $234,000 will be funded through AB 2766 Subvention Funds, grant funds which are allocated for clean air projects that reduce vehicle emissions. The remaining balance of $207,756 will be funded through the 2022 Lease Revenue Bonds - City Hall Project.
BACKGROUND INFORMATION:
The City of Indio is currently undertaking two major capital improvement projects: the construction of a new City Hall building and the development of a new clubhouse and parking lot at The Lights at Indio Golf Course. As part of the City’s long-term vision for sustainability and innovation, these new facilities will include publicly accessible electric vehicle (EV) charging stations.
To implement this infrastructure, the City released a formal Request for Proposals (RFP) seeking a qualified installation and software, hardware, vendor EV provide to services. charging After evaluating all responses, EVPassport, Inc. was identified as the top-ranked proposer due to its innovative and user-friendly charging platform, high-performing hardware, and turn-key solution. To ensure a transparent and efficient project structure, the installation services will be performed by AGENDA ITEM #11.6
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 138 of 478 Tait Environmental Services, a licensed third-party contractor with extensive experience in large scale EV projects. EVPassport and Tait will work closely together to deliver the project, while maintaining separate agreements with the City.
A summary of the top bids is provided below:
Proposer Model Type Estimated Cost Revenue Share
EVPassport City-Owned $441,756 (CapEx) 70% City / 30% Vendor
ezVOLTz City-Owned $826,815.94 80% City / 20%
Vendor
Macano Tech City-Owned $476,000 Listed as "optional" Starwest/InCharge City-Owned $429,364
100% City but with
software and
maintenance costs
that could exceed 50%
of revenue.
Sustainable Energi City-Owned $424,769.50 +
$14,800/yr TBD
Additionally, the City successfully secured AB 2766 Subvention Funds—which are designated for air pollution reduction programs—to partially fund the project.
FINANCIAL SUMMARY:
Current FY Financial
Impact:
0 In current year budget: Yes
Current FY General
Fund Impact:
0 Budget adjustment: No
Next FY Financial
Impact:
$441,756 Strategic Objective: Community Infrastructure Source of funds: Grant Funds/2022 Lease
Revenue Bonds - City Hall
Project
Fund-Org-Object
Reference:
211 & 331
ATTACHMENTS:
Attachment 1 - EVPassport-City of Indio RFP
Attachment 2 - City of Indio - 2 PUBLIC WORKS AGREEMENT2 - EV Charging
APPROVAL(S):
Jennifer A. Mizrahi, Assistant City Attorney Approved - 27 May 2025 Ruby D. Walla, Director of Finance Approved - 28 May 2025 Bryan H. Montgomery, City Manager Approved - 28 May 2025
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 139 of 478
The
most
value-driven
&
innovative
Electric
Vehicle
(EV)
charging
hardware
and
software
platform.
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 140 of 478 City
of
Indio
|
Electric
Vehicle
(EV)
Charging
Station
Installation
&
Management
Request
for
Proposal
_______________________
PREPARED
FOR
City
of
Indio
PREPARED
BY
Christina
Yu,
Account
Executive
EVPassport,
LLC
3130
Wilshire
Blvd.,
Suite
340
Santa
Monica,
CA
90404
E:
W:
https://www.evpassport.com/
P:
(858)444-0877
Contractor:
Tait
Environmental
Services
W:
www.tait.com
Project
Overview:
As
the
selected
proposer,
EVPassport
is
pleased
to
offer
a
comprehensive,
turnkey
electric
vehicle
(EV)
charging
solution
designed
to
meet
the
City’s
goals
for
accessibility,
reliability,
and
cost-effectiveness.
Our
services
encompass
the
full
lifecycle
of
EV
charging
infrastructure—from
equipment
procurement
and
installation
to
ongoing
operation,
maintenance,
and
customer
support.
EVPassport
will
tailor
the
deployment
model
to
best
align
with
the
City's
infrastructure
and
sustainability
goals.
We
will
outline
and
support
multiple
cost
structure
options,
including:
●
City-Owned
(CapEx)
Model:
In
this
structure,
the
City
retains
full
ownership
of
the
EV
charging
assets.
EVPassport
provides
the
equipment,
installation,
and
management
services,
while
the
City
covers
upfront
capital
expenses.
This
model
allows
the
City
to
capture
a
larger
share
of
long-term
revenue
while
maintaining
full
control
of
the
EV
charging
service
equipment.
●
Infrastructure-as-a-Service
(IaaS)
Model:
EVPassport’s
industry-leading
IaaS
model
delivers
a
fully
turnkey
solution
that
eliminates
the
need
for
upfront
capital
investment
by
the
City.
Under
this
structure,
EVPassport
covers
all
costs
associated
with:
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 141 of 478
○
EVSE
hardware
and
software
○
Electrical
infrastructure
○
Site
construction
and
installation
○
Ongoing
operations
and
maintenance
○
Warranty
coverage
●
All
services
are
bundled
into
a
convenient,
predictable
monthly
service
fee,
simplifying
budgeting
and
financial
planning
for
the
City.
In
return,
the
City
will
receive
70%
of
all
charging-related
revenue,
ensuring
a
sustainable
revenue
stream
while
achieving
EV
adoption
and
climate
action
goals.
This
flexible,
cost-effective
approach
empowers
the
City
to
deploy
reliable,
high-quality
EV
charging
infrastructure
without
the
complexity
of
managing
multiple
vendors
or
incurring
high
initial
costs.
With
EVPassport’s
turnkey
deployment
capabilities
and
commitment
to
innovation,
the
City
can
ensure
long-term
success
in
delivering
equitable
and
accessible
charging
to
its
constituents.
Our
estimation
for
total
project
costs
are
$300,000
for
the
installation
of
(20)
level
2 charging
stations,
and
(3)
Level
3 charging
stations.
This
estimates
the
average
cost
per
stall
of
$7,500
for
level
2 stations,
and
$50,000
for
level
3. This
is
a
conservative
estimate,
because
we
did
not
receive
panel
schedules
for
the
City
Hall
location,
which
is
more
critical
since
due
to
being
the
location
for
Level
3 charging
stations.
The
other
concern
is
that
we
don’t
have
visibility
to
the
conduits
starting
and
ending
in
the
exact
spot
necessary
nor
can
we
verify
size,
if
we
have
to
pour
pedestals,
and
any
additional
civil
work
needed.
In
our
estimation,
we
are
assuming
the
proper
panelboard,
conduit
sizing,
material,
depth,
and
stub
location.
Before
any
parties
sign
contracts,
we
would
like
to
conduct
an
in
person
site
assessment
in
order
to
evaluate
the
necessary
information.
Please
also
note:
We
have
reviewed
the
City’s
proposed
Professional
Services
Agreement
(PSA)
and
appreciate
its
intent
to
establish
a
clear
contracting
framework.
Given
the
nature
of
EVPassport’s
offering—namely,
the
provision
of
turnkey
infrastructure-as-a-service
(IaaS)
for
electric
vehicle
charging
stations—we
respectfully
propose
the
use
of
our
standard
Infrastructure-as-a-Service
Terms
&
Conditions
,
which
are
included
herein
for
the
City’s
review.
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 142 of 478 These
terms
have
been
carefully
developed
to
address
the
unique
risk
allocation,
data
security,
uptime
guarantees,
service
levels,
and
support
obligations
required
in
a
distributed,
networked
infrastructure
environment.
Our
framework
is
designed
not
only
to
ensure
technical
reliability
and
responsive
support
but
also
to
reduce
the
City’s
exposure
to
hidden
integration,
operational,
or
compliance
risks—particularly
in
relation
to
real-time
monitoring,
API-based
interoperability,
and
driver
support.
We
are
confident
that
the
use
of
our
IaaS
Terms
will
streamline
performance
expectations
and
provide
a
modern,
commercially
reasonable
foundation
for
this
public-private
collaboration.
That
said,
we
remain
open
to
discussing
modest
revisions
to
align
with
any
City-specific
legal
requirements
and
would
welcome
the
opportunity
to
finalize
mutually
agreeable
terms
during
the
contracting
phase.
Experience
and
Qualifications
of
the
Individual/Firm
:
Founded
in
2020,
EVPassport
is
a
leader
in
enterprise
electric
vehicle
charging
solutions,
supported
by
a
$200M
commitment
from
Northleaf
Capital
Partners
.
With
over
3,500
charging
stations
deployed
across
35 states
and
3 countries,
EVPassport
is
well-equipped
to
handle
large-scale
installations
and
ongoing
support.
Asset
owners
and
operators
choose
EVPassport
to
deliver
a
seamless
charging
experience
to
their
clientele,
allowing
them
to
charge
electric
vehicles
without
the
need
for
a
separate
app,
membership
account,
or
top-up
balance.
Simply
Scan,
Pay,
and
Charge—an
experience
demonstrated
in
the
company’s
“
How
To
Charge
”
video.
EVPassport
sets
a
high
bar
for
reliability.
The
company
maintains
98%
uptime
through
its
industry-leading
60-second
heartbeat
monitoring,
proactive
system
checks,
and
rapid
resolution
of
issues.
Asset
owners
trust
EVPassport
to
care
for
both
tenants
and
guests
with
24/7
live
support
via
phone
and
text.
EVPassport’s
partners
also
benefit
from
revenue
sharing
that
includes
charging
revenue
and
carbon
credits
(where
applicable).
Relevant
Prior
Experience
Installing
both
Level
2 and
Level
3 EV
charging
stations:
Viejas
Casino
&
Resort
In
partnership
with
Viejas
Casino,
EVPassport
delivered
the
largest
EV
charging
superhub
in
North
America
in
Spring
2024.
The
Viejas
Charging
Superhub
offers
410x
L2
chargers
and
8x
dual
port
DC
Fast
Chargers
with
CCS
and
NACS
connector
options.
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 143 of 478 Daly
Seven
Hotels
Working
with
Daly
Seven,
a
distinguished
hotel
management
and
development
company
based
in
Greensboro,
NC,
EVPassport
has
deployed
172
charging
stations
across
Daly
Seven's
42-property
portfolio,
spanning
Virginia,
North
Carolina,
and
South
Carolina.
Millennium
Garages
Located
beneath
Chicago’s
iconic
Millennium
Park,
Millennium
Garages
is
the
largest
parking
asset
in
the
U.S.,
with
9,176
parking
spaces
and
an
annual
capacity
of
over
2 million
vehicles.
In
2021,
EVPassport
was
selected
to
deploy
the
largest
Level
2 EV
charging
hub
in
the
Midwest,
providing
the
fastest
and
most
user-friendly
charging
experience
for
EV
drivers.
Suburban
Retail
Center
EV
Charging
Station
Ripon,
CA
TAIT
delivered
end-to-end
development
of
an
electric
vehicle
(EV)
charging
station
to
serve
a
suburban
retail
center
and
nearby
hotels,
enhancing
accessibility
and
sustainability
for
the
surrounding
community.
The
project
included
comprehensive
utility
management,
engineering
and
design
services,
permitting,
and
the
installation
and
commissioning
of
the
EV
infrastructure.
TAIT’s
integrated
approach
ensured
a
seamless
process
from
initial
planning
through
final
implementation,
providing
a
reliable
and
efficient
charging
solution
tailored
to
the
needs
of
retail
and
hospitality
users.
Reference
:
Cody
Thornton,
VP
Infrastructure
&
Deployment,
(310)
704-9658,
.
Project
Dates:
2024-2025
Key
Staff
:
Ryan
Bloom;
Adrian
Borrego
Office
Workplace
EV
Charging
Hub
Walnut
Creek,
CA
TAIT
is
developing
a
30-stall
EV
charging
hub
featuring
both
DC
fast
charging
and
Level
2 stations
at
a
suburban
office
park.
With
engineering
and
design
completed,
the
team
is
progressing
through
utility
management
and
permitting.
The
project
overcame
unique
challenges,
including
ADA
compliance,
site
layout
constraints,
and
complex
utility
coordination.
Construction
is
expected
to
commence
in
Q1/Q2
2025,
contingent
on
utility
timelines.
Upon
completion,
this
hub
will
provide
a
robust
and
accessible
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 144 of 478 charging
solution
for
workplace
commuters.
Reference
:
Cody
Thornton,
VP
Infrastructure
&
Deployment
(310)
704-9658,
Project
Dates:
2024-Present
Key
Staff
:
Ryan
Bloom;
Adrian
Borrego
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 145 of 478 Key
Personnel/Staffing:
EVPassport
Cody
Thornton
serves
as
the
Vice
President
of
Infrastructure
and
Deployment
at
EVPassport,
bringing
a
wealth
of
expertise
in
the
renewable
energy
and
DC
fast
charging
(DCFC)
sectors.
His
in-depth
knowledge
of
the
EV
charging
landscape
is
unparalleled,
making
him
an
instrumental
leader
within
the
organization.
Cody
holds
a
Bachelor’s
Degree
in
Psychology
from
Graceland
University.
His
career
in
clean
energy
began
as
an
Account
Executive
at
ChargePoint,
followed
by
a
pioneering
role
as
Regional
Manager
for
EV
Charging
at
Rivian.
He
later
served
as
Director
of
EV
Charging
for
North
America
at
MN8
Energy,
before
joining
EVPassport
in
his
current
executive
capacity.
Cody’s
visionary
leadership
continues
to
drive
innovation
and
operational
excellence
across
EVPassport’s
infrastructure
initiatives.
Devin
Ciriaco
brings
a
strong
interdisciplinary
background
in
sustainability,
city
planning,
and
transportation
engineering
to
his
role
as
Director
of
Deployment
Operations.
He
earned
his
Bachelor
of
Science
in
Environmental
Science
and
Management
from
the
University
of
California,
Davis.
Devin
began
his
professional
journey
as
a
Senior
Transportation
Analyst
at
Kimley-Horn,
later
advancing
to
Director
of
Customer
Success
at
Smarking
Inc.,
where
he
managed
a
portfolio
of
over
1,200
locations.
Since
joining
EVPassport
in
2022,
Devin
has
made
significant
contributions
in
both
Customer
Success
and
Deployment,
culminating
in
his
current
leadership
position.
His
analytical
acumen
and
strategic
perspective
are
invaluable
to
EVPassport’s
deployment
initiatives.
Eric
Barnett,
Deployment
Manager
at
EVPassport,
has
a
diverse
and
impactful
professional
background
in
engineering,
business
development,
and
EV
infrastructure
deployment.
He
earned
a
Bachelor’s
Degree
in
Civil
Engineering
from
California
Polytechnic
State
University,
San
Luis
Obispo,
and
later
completed
a
certificate
in
Financial
Planning
and
Services
from
the
University
of
California,
Berkeley.
Eric
spent
over
three
years
at
Volta
Charging
as
a
Deployment
Manager,
followed
by
his
tenure
at
CBRE
as
a
Business
Development
Manager,
where
he
advised
Fortune
500
companies
on
EV
charging
strategies.
He
is
also
the
founder
of
AirPlug
Network,
providing
EV
charging
solutions
for
vacation
rentals,
and
manages
Puget
Palms
Real
Estate.
Eric
joined
EVPassport
in
January
2025,
and
his
entrepreneurial
spirit
and
technical
expertise
make
him
a
valuable
asset
to
the
team.
Tait
Environmental
Services
(Contractor):
Ryan
Bloom,
EV
Infrastructure
Advisor
o
MBA,
Business
Administration,
University
of
Oklahoma
2020
o
14 years
of
experience
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 146 of 478 o
Qualifications:
Ryan
Bloom
is
a
seasoned
EV
Infrastructure
Advisor
with
extensive
experience
in
the
development,
design,
and
construction
management
of
electric
vehicle
(EV)
charging
systems.
He
is
skilled
in
utility
coordination,
electrical
and
civil
design,
permitting,
and
project
delivery
for
both
Level
2 and
DC
fast
charging
networks.
Ryan
has
led
infrastructure
projects
nationwide,
including
multi-site
deployments
in
urban,
suburban,
and
highway
corridor
contexts.
He
has
managed
installations
for
retail,
hospitality,
office,
and
multi-family
residential
sectors,
working
closely
with
major
utilities
across
California,
Texas,
and
beyond.
His
technical
qualifications
also
include
in-depth
knowledge
of
the
California
Building
Code
(CBC),
ADA
compliance,
25kV
distribution
systems,
and
innovative
EV
infrastructure
engineering
solutions.
o
Role:
EV
Infrastructure
Advisor
o
Organizational
Structure:
TAIT
operates
with
a
flat
organizational
structure
that
streamlines
communication
and
collaboration.
In
the
organization
chart,
Ryan
and
Adrian
may
be
represented
within
the
same
reporting
level
or
grouped
within
the
same
box
to
reflect
their
parallel
project
management
roles.
Adrian
Borrego,
Project
Manager
o
Bachelor
of
Science
in
Environmental
Science,
Honors
Program,
University
of
Arizona,
2017
o
8 years
of
experience
o
Qualifications:
Adrian
Borrego
is
an
experienced
Project
Manager
with
over
eight
years
of
expertise
in
managing
complex
infrastructure
projects,
particularly
in
the
fuel
system
and
emerging
electric
vehicle
(EV)
charging
sectors.
His
skillset
spans
project
estimating,
permitting,
scheduling,
construction
oversight,
budgeting,
and
client
communications.
Adrian’s
work
includes
large-scale
programs
for
public
agencies
such
as
the
Los
Angeles
County
Metropolitan
Transportation
Authority
(LACMTA),
the
East
Bay
Municipal
Utility
District
(EBMUD),
and
the
Federal
Aviation
Administration
(FAA).
He
has
successfully
delivered
underground
storage
tank
(UST)
and
aboveground
storage
tank
(AST)
replacements,
system
repairs,
and
EV
infrastructure
solutions
at
over
70 facilities
nationwide.
Known
for
his
hands-on
approach,
regulatory
knowledge,
and
ability
to
coordinate
across
multidisciplinary
teams,
Adrian
ensures
compliance,
safety,
and
timely
project
delivery.
He
also
holds
multiple
certifications
relevant
to
environmental
and
safety
compliance:
OSHA
HAZWOPER
40-Hour
Certified
(2018)
OSHA
30-Hour
Construction
Certified
(2019)
Certified
Class
A
and
Class
B
UST
Facility
Operator
(since
2017)
o
Role:
Project
Manager
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 147 of 478
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 148 of 478 Service
Delivery
Approach:
EVPassport
offers
two
proposal
options,
one
being
our
City-Owned
(CapEx)
model.
In
this
model,
the
City
will
own,
and
operate
the
EV
charging
stations
obtaining
85%
revenue
generated
from
charging
sessions.
Tait
will
install
the
charging
stations
according
to
the
scope
of
work
provided
by
the
City
in
this
RFP.
Our
Infrastructure-as-a-Service
model
offers
a
fully
turn-key
solution,
meaning
EVPassport
and
Tait
will
work
together
on
installation
of
the
chargers,
bolting
pedestals,
commissioning
chargers,
and
would
include
EVPassport
owning
and
operating
the
stations
for
the
full
term
length.
The
commission
split
for
this
model
is
70%
to
the
City
of
all
charging
session
revenue
generated.
Project
Understanding:
EVPassport
understands
that
the
City
of
Indio
is
seeking
to
install
a
total
of
twenty
(20)
Level
2 EV
charging
stations
and
three
(3)
Level
3 charging
stations
across
two
key
locations:
the
Golf
Course
Clubhouse
and
the
new
City
Hall
Parking
Lot.
The
Golf
Course
Clubhouse
will
feature
5x
Dual-Cord
(10
ports
total),
while
the
new
City
Hall
Parking
Lot
5x
Dual-Cord
(10
ports
total)
plus
(1)
Dual-Cord
and
(1)
Single-Cord
Level
3 charging
stations
(13
ports
total).
As
part
of
the
installation,
the
EVPassport
charging
stations
will
be
pedestal-mounted,
featuring
automatic
power
cord
retraction
devices
and
universal
charging
plugs,
with
all
necessary
conduit
and
wiring
provided
at
each
location.
EVPassport
will
ensure
reliable
connectivity
for
billing
and
support.
This
project
will
adhere
to
prevailing
wage
requirements
and
meet
all
insurance
guidelines
outlined
in
the
RFP,
with
the
installation
process
coordinated
to
ensure
a
seamless,
efficient
setup.
EVPassport
is
committed
to
delivering
high-quality
EV
charging
infrastructure
that
aligns
with
the
City
of
Indio’s
operational
needs
and
sustainability
goals.
We
are
estimating
around
2-4
weeks
for
permitting
approval,
design,
engineering,
and
around
4-6
weeks
for
completion
of
installation
work
and
commissioning
contingent
upon
conduit
locations
being
correct,
as
well
as
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 149 of 478
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha...Page 150 of 478 EVPassport
Charger
Specifications:
EVPassport
offers
a
32A
Level-2
EV
charging
unit
designed
for
both
reliability
and
ease
of
use.
EVPassport
chargers
are
available
in
single
and
dual-mount
pedestal
options,
each
equipped
with
cable
management
systems
to
ensure
an
organized,
and
user-friendly
experience.
The
chargers
are
fully
compliant
with
the
required
specifications
and
are
built
to
withstand
the
demands
of
high-traffic
locations.
The
chargers
have
automatic
power
cord
retraction,
a
universal
charging
plug,
and
are
weatherproof
(NEMA
4R
rated).
Photos
of
the
chargers,
including
the
pedestal
designs
and
cable
management
features,
are
provided
for
reference.
Technical
specifications
provided
as
an
attachment.
Figure
3:
Single-Cord
w/
Retractor
Figure
4:
Dual-Cord
w/
Retractor
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 151 of 478 Hardware
Warranty:
●
All
EVPassport
Level
2 Charging
Stations
come
with
a
standard
1-year
full
parts
replacement
warranty.
●
EVPassport
offers
the
option
to
extend
the
warranty
2 additional
years
per
station
as
outlined
in
the
pricing
of
this
Proposal.
EVPassport’s
Level
3 /
DCFC
Hardware:
EVPassport
offers
a
dynamic
150kW
Level-3
EV
charging
unit.
The
Lilly
comes
with
the
ability
to
adjust
power
output
in
accordance
to
a
site's
power
availability.
The
function
allows
a
unit
to
work
with
lower
power
sites,
without
any
hardware
changes,
as
well
as
the
ability
to
revert/change
power
output
post
install
should
power
availability
increase
through
a
site's
lifespan.
The
function
can
be
set
using
the
included
backend,
or
via
firmware
tool
during
commissioning/servicing.
The
Lily
has
the
capability
to
use
various
power
levels
that
can
be
set
for
the
units,
as
well
as
the
needed
panel
hardware
to
support
safe
and
reliable
operation.
Technical
specifications
also
provided
as
an
attachment.
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 152 of 478
EVPassport
Software
Operating
System:
Unlike
the
majority
of
other
charging
networks
who
license
their
software,
EVPassport
proudly
utilizes
proprietary
software.
The
EVPassport
Cloud
Platform
powers
the
“
No
app,
No
account
”
charging
experience
that
drivers
have
come
to
expect.
THE
FEATURES
●
With
EVPassport,
drivers
scan
the
QR
code
on
the
charger
and
a
payment
page
is
launched
to
activate
a
charging
session,
eliminating
the
need
for
drivers
to
have
cards,
fobs
and
clunky
apps.
●
Every
EVPassport
charger
supports
a
multitude
of
driver
payment
options
,
including
Apple
Pay
and
Pay.
No
hidden
fees.
No
topping
up
balances.
●
Funds
collected
from
the
drivers
are
electronically
&
automatically
transferred
to
the
site
host’s
bank
account.
●
View
monthly
business
earnings
reports
in
the
EVPassport
Command
Center
dashboard.
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 153 of 478 Pricing
Proposal
for
City
Owned
Model
(CapEx)
Customer
Revenue
Split:
85%
Term
Length
(Years):
3 Hardware
Product
Type
Category
Qty.
Cost
Rate
Total
EVPassport
L2
EVCS
Charger
(11kW)
Hardware
20 $1,899.00
per
unit,
one
time
$37,980
Dual
Mount
Pedestal
(+Dual-Cable
Pulley)
Hardware
10 $2,000.00
per
unit,
one
time
$20,000
EVPassport
L3
EVCS
Charger
(150kW)
Hardware
2 $63,000.00
per
unit,
one
time
$126,000
Hardware
Shipping
&
Handling
Shipping
&
Handling
-
$.00
one
time
TBD
Hardware
Sales
Tax
Taxes
-
8.75%
%
of
Total
Hardware
Costs
TBD
Hardware
Subtotal
$183,980
Shipping
&
Handling
Subtotal
TBD
Taxes
Subtotal
TBD
Total
$183,980
NOTES
-
Each
charger
comes
with
a
standard
1-year
parts
only
warranty.
-
Sales
Tax
based
on
the
City
of
Indio
rate
of
8.75%
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 154 of 478
Annual
Software
Subscription
Category
Qty.
Cost
Rate
Total
EVPassport
Cloud
Software
Platform
Software
23 $199.00
L2
$398
L3
per
unit,
per
year
$4,776
Software
Sales
Tax
Taxes
-
8.75%
%
of
Total
Software
Costs
TBD
Software
Subtotal
$4,776
Taxes
Subtotal
Total
$4,776
NOTES
-
Total
software
price
is
reflective
of
the
3-Year
term.
-
The
annual
software
subscription
cost
includes
overhead,
profit,
and
the
ongoing
support
services
required
for
billing
processing
and
revenue
sharing.
Services
Category
Qty.
Cost
Rate
Total
Electrical
Installation
Install
-
$230,000
one
time
$230,000
Deployment
Project
Management
Project
Management
-
$23,000
one
time
$23,000
Total
$253,000
NOTES
-
The
Electrical
Installation
bid
is
estimated
and
will
be
updated
in
the
final
order
form
to
reflect
the
installation
bid
after
the
confirmed
site
walk.
The
Electrical
Installation
Bid
is
inclusive
of
Labor
/
Small
Elements
/
Equipment
/
Pieces
&
Parts.
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 155 of 478 Totals
Hardware
Subtotal
$183,980
Software
Subtotal
$4,776
Installation
&
Project
Management
Subtotal
$253,000
Shipping
&
Handling
Subtotal
TBD
Sales
Tax
Subtotal
Grand
Total
$441,756
This
document
is
for
informational
purposes
only
and
does
not
constitute
an
offer
to
sell,
an
offer
to
purchase,
or
a
binding
agreement
of
any
kind.
Any
offer
or
agreement
shall
only
be
made
in
a
formal,
executed
agreement
between
the
parties.
Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 156 of 478 THANK
YOU
Contact
Information
Christina
Yu,
Account
Executive
E:
M:
(858)444-0877
www.evpassport.com
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Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 189 of 478 IND-PSA rev20221214
Exhibit B - Compensation
Page I 1
EXHIBIT "B"
COMPENSATION
Information included in the RFP
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Approval of Agreements for turnkey EV Charging Infrastructure at City Ha... Page 200 of 478 City of Indio
City Council
June 4, 2025
STAFF REPORT
To: City Council
From: Bryan H. Montgomery, City Manager
Prepared by: Ruby D. Walla, Director of Finance
Subject: City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Resolution 2025-16, Indio Water Authority Resolution No. 2025-82, and Indio Electric Finance Authority Resolution No. 2025-02, Operating and Capital Improvement Budget, the Appropriations Limit, the Citywide Classification and Housing Indio the for Budget Operating the Plan, Compensation Authority, the Operating and Capital Budget for the Indio Water Authority, and the Operating Budget for the Indio Electric Finance Authority.
RECOMMENDATION:
Approve Resolution No. 10492, adopting the fiscal year 2025-2026 operating and capital budget for the Indio's of City the and determining establishing No. Resolution Indio; of City 10493, Citywide a approving 10494, Resolution No. year fiscal for limit appropriations 2025-2026; Classification and Compensation Plan; and Resolution No. 2024-16, adopting the fiscal year 2025- 2026 operating budget for the Indio Housing Authority, Resolution No. 2025-82, adopting the fiscal year 2025-26 operating and capital improvement program budget for the Indio Water Authority, and adopting the fiscal year 2025-20256 operating budget for the Indio Electric Finance Authority.
SUMMARY:
Attached hereto is the City Manager's recommended operating and capital budget for fiscal year 2025-26. Within the budget document is the budget message, budget summary, and budget schedules.
BACKGROUND INFORMATION:
A link to the full electronic version of the budget document is available at:
https://www.indio.org/departments/finance/financial-information/budgets-quarterly-reports
FINANCIAL SUMMARY:
Current FY Financial
Impact:
0 In current year budget: N/A
Current FY General
Fund Impact:
0 Budget adjustment: N/A
Next FY Financial
Impact:
$459,059,381 Strategic Objective:
AGENDA ITEM #12.1
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 201 of 478 Source of funds: Citywide Fund-Org-Object
Reference:
Citywide
ATTACHMENTS:
Att 1 RESO 10492 Budget - Final
Att 2 RESO 25.26 Approp Limit - Final
Att 3 RESO 10494 25.26 ClassCompPlan
Att 4 RESO 2025-16 25.26 HA budget - Final
Att 5 - IWA Resolution 2025-82 FY 25-26 Budget Final
Att 6 - RESO 25.26 2025-02 IEFA budget
FY 2025-26 City of Indio Recommended Budget
APPROVAL(S):
Ruby D. Walla, Director of Finance Approved - 30 May 2025 Bryan H. Montgomery, City Manager Approved - 30 May 2025
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 202 of 478 Attachment 1
RESOLUTION NO. 10492
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF INDIO,
CALIFORNIA, ADOPTING THE OPERATING AND CAPITAL BUDGET FOR FISCAL YEAR 2025-2026
WHEREAS, the City Council of the City of Indio held budget a study session on May 7, 2025, to consider a proposed 2025-2026 budget with a term commencing on July 1, 2025 and ending June 30, 2026; and,
WHEREAS, the proposed fiscal year 2025-2026 budget provides for service levels necessary to respond to the high standards of the community which are deemed appropriate by the City Council and concurrently provides a work force to accomplish them; and
WHEREAS, the City Council hereby determines and finds that each proposed expenditure of public funds reflected in the fiscal year 202 5-2026 budget advances the public health, safety or general welfare and thereby serves the community's interests; and,
WHEREAS, the City Council intends to use the proposed fiscal year 2025-2026 budget as a guide for determining City priorities; and,
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF INDIO,
CALIFORNIA, DOES HEREBY FINDS, DETERMINES AND RESOLVE S AS FOLLOWS:
Section 1. The foregoing recitals are true and correct and are hereby adopted by the City Council.
Section 2. The recommended fiscal year 2025-2026 budget for the City of Indio, as detailed in the budget document entitled “City of Indio, California, Recommended Budget , Fiscal Year 2025-2026,” filed with the City Clerk, and summarized as follows: Fiscal Year 20 25-2026, Budget: Four Hundred Fifty Nine Million Fifty Nine Thousand Three Hundred Eighty One Dollars ($459,059,381) is hereby approved and adopted as the operating and capital budget for the City of Indio for fiscal year 2025-2026, beginning July 1, 2025.
Section 3. The City Council recognizes that the adopted fiscal year 2025- 2026 budget will require adjustments from time to time, and accordingly, the City Manager is authorized to redistribute allocated budgeted amounts within a department and to the extent funds are available in the City -Council adopted contingency account.
Section 4. This resolution shall take effect immediately.
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 203 of 478 Attachment 1
Section 5. The City Clerk shall certify to the adoption of this resolution.
PASSED, APPROVED AND ADOPTED this 4TH day of June, 2025.
________________________________
GLENN MILLER, MAYOR
ATTEST:
CITY CLERK
____________________________________
SABDI SANCHEZ, MMC
DIR. OF CITY CLERK SVCS.
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 204 of 478 Attachment 2
RESOLUTION NO. 10493
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF INDIO,
CALIFORNIA, DETERMINING AND ESTABLISHING AN
APPROPRIATIONS LIMIT FOR FISCAL YEAR 202 5-26
WHEREAS, pursuant to Article XIII- B of the State Constitution and Section 7910 of the State Government Code, all government entities must adopt an annual appropriations limit; and
WHEREAS, Exhibit A details the base year appropriation limit, the various adjustment factors from fiscal year 198 3-82 through fiscal year 202 5-26 and the appropriation limit for all these years, is incorporated herein as though set forth in full; and
WHEREAS, pursuant to Government Code Section 7910, the documentation used for the determination of the appropriations limit has been available to the public prior to this meeting.
NOW THEREFORE, THE INDIO CITY COUNCIL DOES HEREBY RESOLVE AS FOLLOWS:
Section 1. That the City Council specifically selects the following annual adjustment factors for determining the appropriation limit pursuant to California Constitution, Article XIII-B, Section B, Subdivision (c):
a. Population Adjustment Factor
The population adjustment factor selected for fiscal year 2025-26 is the change in population with the City of Indio over the prior year. b. The Cost of Living Adjustment Factor
The cost of living adjustment factor selected for fiscal year 202 5-26 is the percentage change in California per capita personal income from the preceding year.
Section 2. The City Council establishes the General Fund appropriations limit for the City of Indio for fiscal year 202 5-26 at $171,921,566 in accordance with the figures contained in Exhibit 3A. The appropriation limit established for fiscal year 2025-26 is calculated pursuant to Proposition 111.
Section 3. This resolution shall take effect immediately.
/ / /
/ / /
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 205 of 478 Attachment 2
Section 4. The City Clerk shall certify to the adoption of this resolution.
PASSED, APPROVED AND ADOPTED this 4TH day of June, 2025.
________________________________
GLENN MILLER, MAYOR
ATTEST:
CITY CLERK
____________________________________
SABDI SANCHEZ, MMC
DIR. OF CITY CLERK SVCS.
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 206 of 478
CITY OF INDIO
FY2025/2026 BUDGET
Appropriation Limit Calculation
The Appropriation Limit Calculation is required by Article XIIIB of the California State Constitution.
It creates a restriction on the amount of revenue that a public agency can appropriate in any fiscal year. The limit is based on actual appropriations during the base 1979 fiscal year, with increases each subsequent year based on a formula comprised of population estimates and cost-of-living factors. There are no financial impacts from calculating the appropriations limit unless the amount of revenues received from "proceeds of taxes" comes close to or exceeds the Agency's appropriation limit.
The allowed growth between last fiscal year and the current fiscal year resulted in an increase in the City's appropriation limit. With an estimated available appropriation capacity of approximately 32.9%, the City appears to be in a very favorable position in relation to its Tax Spending Limit. This "cushion" acts as a protection against unforeseen circumstances that ultimately affect a City's appropriation limit, such as downturns in the State's economy, or fluctuating local revenue collections.
Appropriations Subject to the Limit
Fiscal Year 2025/2026 General Fund revenues 123,240,075 Less Non-proceeds of Taxes 7,896,847
Total Appropriations Subject to the Limit 115,343,228
Fiscal Year 2024/2025 Appropriation Limit 161,793,305
A. Cost of Living Adjustment - CPI 1.0644
B. Population Adjustment 0.9983
Change Factor (AxB) 1.0626
Increase in the appropriation limit 10,128,261
Fiscal Year 2025/2026 Appropriation Limit 171,921,566
Remaining appropriation capacity 56,578,338
Available capacity as a percent of the appropriation limit 32.91%
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 207 of 478 Exhibit 1
COST OF
LIVING POPULATION APPROPRIATION
FISCAL YEAR BASE AMOUNT CHANGE CHANGE LIMIT
1983 10,677,943 6.79% 5.47% 12,026,71 8
1984 12,026,71 8 2.35% 5.91% 13,036,82 8
1985 13,036,828 4.74% 4.69% 14,295,183
1986 14,295,183 3.74% 5.52% 15,648,42 9
1987 15,648,42 9 2.30% 2.89% 16,470,984
1988 16,470,984 3.04% 2.31% 17,363,74 8
1989 17,363,748 3.93% 2.51% 18,499,10 2
1990 18,499,10 2 4.98% 2.41% 19,888,387
1991 19,888,387 4.21% 2.73% 21,291,500
199
2 21,291,500 4.14% 2.71% 22,773,85 5
1995 24,215,857 0.07% 1.43% 24,579,583
1996 24,579,583 4.72% 1.31% 26,076,930
1997 26,076,930 4.67% 1.58% 27,725,97
9 1998 27,725,979 4.67% 1.35% 29,412,563
1999 29,412,563 4.15% 1.81% 31,187,64 5
2000 31,187,645 4.53% 1.66% 33,141,613
2001 33,141,613 4.91% 1.73% 35,370,36
8 2002 35,370,368 7.82% 1.81% 38,826,59 8
2003 38,826,59 8 -1.27% 1.83% 39,035,003
2004 39,035,003 2.31% 4.27% 41,642,00 9
2005 41,642,009 3.28% 7.70% 46,319,473
2006 46,319,473 5.26% 9.88% 53,572,95 8
2007 53,572,95 8 3.96% 7.69% 59,974,926
2008 59,974,926 4.42% 7.66% 67,423,81 2
2009 67,423,812 4.29% 5.57% 74,233,617
2010 74,233,617 0.62% 1.57% 75,866,757
2011 75,866,757 -2.54% 1.64% 75,153,60
9 2012 75,153,609 2.51% 2.72% 79,136,750
2013 79,136,750 3.77% 1.62% 83,457,617
2014 83,457,617 5.12% 3.95% 91,202,484
201
5 91,202,484 -0.23% 1.21% 92,087,14 8
2016 92,087,14 8 3.82% 2.22% 97,722,881
2017 97,722,881 5.37% 1.59% 104,602,57 2
2018 104,602,572 3.69% 1.53% 110,125,58 8
2019 110,125,588 3.67% 1.44% 115,819,081
2020 115,819,081 3.85% 1.37% 121,934,32 8
2021 121,934,32 8 3.73% 0.74% 127,409,17 9
2022 127,409,179 5.73% 0.90% 135,920,11 2
2023 135,920,11 2 7.55% 0.31% 146,630,617
2024 146,630,617 4.44% 1.17% 154,929,910
202
5 154,929,910 3.62% 0.78% 161,793,30 5
2026 161,793,30 5 6.44% -0.17% 171,921,566
CITY OF INDIO
APPROPRIATIONS LIMIT CALCULATION
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 208 of 478
CITY OF INDIO
The Appropriation Limit Calculation is required by Article XIIIB of the California State Constitution. Also referred to as the GANN limit, it creates a restriction on the amount of funds that a public agency can appropriate in any fiscal year. The limit is based on actual appropriations during 1979, the base fiscal year. The limit increases each year based on a formula comprised of population estimates and cost -of-living factors. There are no financial impacts from calculating the appropriations limit unless the amount of revenues received from "proceeds of taxes" exceeds the Agency's appropriation limit.
Chart A, below, shows the GANN limit calculation over the last five budget years compared to the appropriations subject to the limit. Historically, the City has maintained a wide margin between the GANN limit and budgeted General Fund Appropriations, and does not expect this to change in the near future.
The recent increase in City population, along with the latest CPI numbers, raised the City's appropriation limit again this year. With an estimated available appropriation capacity of approximately 32 percent, the City appears to be in no danger of exceeding the lawful limit. This "cushion" acts as a protection against unforeseen circumstances that ultimately affect a City's appropriation limit, such as downturns in the State's economy, or fluctuating local revenue collections.
-
20,000,000
40,000,000
60,000,000
80,000,000
100,000,000
120,000,000
140,000,000
160,000,000
180,000,000
200,000,000
Chart A
Historical GANN Limits
GANN Limit Appropriations Subject to GANN Limit
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 209 of 478
Attachment 3
RESOLUTION NO. 10494
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF INDIO
APPROVING A CITY-WIDE CLASSIFICATION AND COMPSENSATION
PLAN AND AUTHORIZING THE CITY MANAGER TO IMPLEMENT THE
SAID PLAN EFFECTIVE JULY 1, 2025.
WHEREAS, the City of Indio (“City”) currently maintains an approved salary schedule for all employees;
WHEREAS, the City's Classification and Compensation Plan requires updating to reflect the current base salary as well as the adjusted base salary effective July 1, 2025 for job classifications on a city-wide basis.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF INDIO
HEREBY FINDS, DETERMINES AND ORDERS AS FOLLOWS:
Section 1. The City Council hereby approves and adopts the updated City Classification and Compensation Plan for all employees city -wide attached to this Resolution as Exhibit A. The updated Classification and Compensation Plan for Fiscal Year 202 5-2026 shall supersede all prior City salary schedules approved for this period, including any schedule previously adopted by City Council resolution.
Section 2. The City Manager is authorized to implement the attached Classification and Compensation Plan and amend it p eriodically, including the underlying class specifications, as may be necessary to accom modate a change in duties, assignment s, titles, c lassifications, essen tial functions, qualifica tions or because of reorganization or consolidation as well as to implement provisions of the City’s negotiated labor agreements (Memorandum of Understandings ); the Management, Confidential, and Unrepresented Compensation and Benefit Plan; and the Terms and Conditions of Employment for At-Will employees.
Section 4. Certification. The City Clerk shall certify to the adoption of this resolution.
PASSED, APPROVED AND ADOPTED this 4th
day of June, 2025.
________________________________
GLENN MILLER, MAYOR
ATTEST:
CITY CLERK
____________________________________
SABDI SANCHEZ, MMC
DIR. OF CITY CLERK SVCS.
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 210 of 478
Attachment 3 Exhibit A
City of Indio
Classification and Compensation Pan
07/01/2025
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 211 of 478
Human Resources Department, 1
Classification & Compensation Plan for
Fiscal Year 2025-2026, Effective as of
7/01/2025
Job Classes
Current
Grade
Monthly Salary
(Includes salary and market adjustments)
Unit
Min $ Max $
Accountant 230 $6,734.50 $9,949.94 CONF
Accounting Technician I 129 $4,272.91 $6,313.06 ICEA
Accounting Technician II 149 $4,721.08 $6,975.18 ICEA
Administrative Assistant 150 $4,744.72 $7,010.14 ICEA
Assistant City Manager 998 $15,011.16 $23,887.50 At-Will Asst. Gen. Mgr./Eng. & Water Resources 323 $10,709.00 $15,822.08 MGMT Assistant Engineer 222 $7,134.38 $10,540.73 SEIU
Assistant Director Finance 323 $10,709.00 $15,822.08 MGMT Assistant Planner 196 $5,794.45 $8,561.04 SEIU
Assistant Police Chief (1) 995 $12,925.00 $20,050.98 At-Will Associate Engineer 242 $7,882.73 $11,646.41 SEIU
Associate Planner 216 $6,924.04 $10,229.94 SEIU
Beautification Worker 121 $4,105.78 $6,066.15 ICEA
Building Inspector I 183 $5,873.23 $8,677.45 SEIU
Building Inspector II 203 $6,489.32 $9,587.69 SEIU
Building Inspector III 211 $6,753.48 $9,977.99 SEIU
Building Inspector Supervisor 218 $6,343.24 $9,371.86 MGMT Chief Building Official 340 $10,363.63 $15,311.80 At-Will Chief of Police (1) 997 $13,963.85 $21,613.33 At-Will
City Clerk Specialist 168 $4,943.22 $7,303.38 UNREP
City Engineer 993 $11,450.73 $18,102.24 At-Will
City Manager 529 $25,416.67, By Contract Exec
Code Enforcement Aide 94 $3,588.50 $5,301.82 ICEA
Code Enforcement Manager 281 $8,685.09 $12,831.83 MGMT
Code Enforcement Officer I 154 $4,840.35 $7,151.42 ICEA Code Enforcement Officer II 174 $5,348.04 $7,901.49 ICEA Code Enforcement Supervisor 218 $6,343.24 $9,371.86 MGMT Code Enforcement Technician 114 $3,964.90 $5,857.96 ICEA Community Improvement Aide 78 $3,313.25 $4,895.16 ICEA
Community Program Administrator 218 $6,343.24 $9,371.86 UNREP Community Program Aide 23 $2,398.45 $3,543.63 P/T
Community Program Assistant 121 $4,105.78 $6,066.15 ICEA Community Service Officer I 113 $4,003.17 $5,914.51 IPOA Community Service Officer II 133 $4,423.10 $6,534.93 IPOA Community Services Manager 281 $8,685.09 $12,831.83 MGMT Crime Analyst I 133 $4,423.10 $6,534.93 IPOA
Crime Analyst II 153 $4,887.06 $7,220.41 IPOA
Crime Scene Specialist 173 $5,040.78 $7,447.52 IPOA
Deputy City Clerk 187 $5,434.57 $8,029.37 UNREP
Deputy City Manager 997 $13,963.85 $21,613.33 At-Will
Development Services Manager 300 $9,838.44 $14,535.86 MGMT Director of Community Development 995 $13,963.85 $20,050.98 At-Will Director of City Clerk Services 993 $11,450.73 $18,102.24 At-Will Director of Economic Development 995 $12,925.00 $20,050.98 At-Will Director of Finance 995 $12,925.00 $20,050.98 At-Will
Director of HR & Risk Mgmt. 995 $12,925.00 $20,050.98 At-Will Director of Information Technology 993 $11,450.73 $18,102.24 At-Will Director of Public Works 995 $12,925.00 $20,050.98 At-Will Division Chief of Support Services 333 $11,256.65 $16,631.18 MGMT Economic Development Manager 300 $9,548.38 $14,107.31 MGMT Emergency Operations Center Mgr. 281 $8,685.09 $12,831.83 MGMT Engineering Technician I 141 $4,536.43 $6,702.37 ICEA
Engineering Technician II 161 $5,012.28 $7,405.44 ICEA
Enterprise Application Engineer 268 $8,974.16 $13,258.91 SEIU Environmental Programs Coordinator 258 $7,743.82 $11,441.18 UNREP Equipment Operator I 138 $4,469.07 $6,602.87 ICEA
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 212 of 478
Human Resources Department, 2
Equipment Operator II 158 $4,937.85 $7,295.44 ICEA
Event Coordinator 208 $6,034.64 $8,915.92 UNREP
EXEC Assistant to the Chief of Police 218 $6,343.24 $9,371.86 CONF EXEC Assistant to the City Manager 200 $5,798.61 $8,567.16 CONF Facilities Maintenance Worker I 121 $4,105.78 $6,066.15 ICEA Facilities Maintenance Worker II 141 $4,536.43 $6,702.37 ICEA Finance Analyst 218 $6,343.24 $9,371.86 CONF
Finance Manager 300 $9,548.38 $14,107.31 MGMT
Finance Technician I 129 $4,272.91 $6,313.06 ICEA
Finance Technician II 149 $4,721.08 $6,975.18 ICEA
Fleet Mechanic I 146 $4,651.02 $6,871.66 ICEA
Fleet Mechanic II 166 $5,138.88 $7,592.45 ICEA
Fleet Mechanic Supervisor 228 $7,351.07 $10,860.89 SEIU Fleet Services Operations Manager 281 $8,685.09 $12,831.83 MGMT General Manager, Indio Water Authority (2) 998 $15,011.16 $23,887.50 At-Will GIS Coordinator 204 $6,521.79 $9,635.67 SEIU
GIS Technician 161 $5,012.28 $7,405.44 ICEA
Graffiti Control Worker 118 $4,044.80 $5,976.03 ICEA
Greeter/Receptionist 74 $3,093.17 $4,570.04 UNREP
Housing & Neighborhood Service Manager 281 $8,685.09 $12,831.83 MGMT Housing Technician 141 $4,536.43 $6,702.37 ICEA
Human Resources Analyst 228 $6,667.65 $9,851.18 CONF
Human Resources Assistant 158 $4,702.71 $6,948.05 CONF
Human Resources Specialist 178 $5,196.00 $7,676.86 CONF Information Technology Analyst 211 $6,125.60 $9,050.32 CONF Information Technology Business Analyst 231 $6,768.16 $9,999.70 CONF Information Technology Support Technician 182 $5,565.77 $8,223.18 ICEA Intern 84 $3,251.32 $4,803.69 PT
IWA Accountant 218 $6,343.24 $9,371.86 UNREP
IWA Accounting Technician I 128 $4,292.91 $6,342.60 IWAEA IWA Accounting Technician II 148 $4,743.25 $7,007.95 IWAEA IWA Accounting Technician III 168 $5,240.79 $7,743.04 IWAEA IWA Senior Accounting Technician 188 $5,790.50 $8,555.18 IWAEA IWA Administrative Coordinator 218 $6,343.24 $9,371.86 UNREP IWA Administrative Secretary 148 $4,743.25 $7,007.95 IWAEA IWA Asset Management Coordinator 218 $6,343.24 $9,371.86 UNREP IWA Asset Management Supervisor 250 $7,440.91 $10,993.58 UNREP Asset Management Specialist I 138 $4,512.46 $6,666.99 IWAEA Asset Management Specialist II 158 $4,985.78 $7,366.25 IWAEA Asset Management Specialist III 178 $5,508.78 $8,138.99 IWAEA IWA Assistant Water Engineer (P/T) 211 $6,125.60 $9,050.32 PT IWA Associate Water Engineer 242 $7,882.73 $11,646.41 SEIU IWA Conservation and Outreach Coordinator 258 $7,743.82 $11,441.18 UNREP IWA Conservation Specialist I 138 $4,512.46 $6,666.99 IWAEA IWA Conservation Specialist II 158 $4,985.78 $7,366.25 IWAEA IWA Conservation Specialist III 178 $5,508.78 $8,138.99 IWAEA IWA Customer Service Technician I 124 $4,208.14 $6,217.35 IWAEA IWA Customer Service Technician II 154 $4,887.34 $7,220.81 IWAEA IWA Customer Service Supervisor 250 $8,203.61 $12,120.44 SEIU IWA Customer Service Technician III 174 $5,399.98 $7,978.26 IWAEA IWA Senior Customer Service Technician 194 $5,966.41 $8,815.11 IWAEA IWA Data & Systems Manager 233 $6,836.02 $10,099.93 MGMT IWA Engineering Water Technician I 175 $5,426.98 $8,018.12 IWAEA IWA Engineering Water Technician II 195 $5,996.24 $8,859.17 IWAEA IWA IT Support Technician 161 $5,012.28 $7,405.44 ICEA
IWA Junior Engineer 204 $6,521.79 $9,635.67 SEIU
IWA Management Analyst 188 $5,461.73 $8,069.46 UNREP
IWA Office Assistant 104 $3,808.60 $5,627.04 IWAEA
IWA Operations Manager 332 $11,200.66 $16,548.48 MGMT
IWA Operations Supervisor 250 $8,203.61 $12,181.04 SEIU IWA Principal Water Engineer 292 $9,174.90 $13,555.50 MGMT IWA Water Project Construction Manager 271 $8,262.56 $12,207.54 MGMT IWA Senior Accounting Technician 168 $5,240.79 $7,743.04 IWAEA
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 213 of 478
Human Resources Department, 3
IWA Senior Water Mgmt. Analyst 240 $7,078.92 $10,458.81 UNREP IWA Senior Water Operations Inspector 245 $7,694.53 $11,368.33 IWAEA IWA Senior Water Treatment Plant Operator 237 $7,393.57 $10,923.68 IWAEA IWA Senior Water Utility Specialist 223 $6,894.91 $10,186.90 IWAEA IWA Water Conservation Specialist I 138 $4,512.46 $6,666.99 IWAEA IWA Water Conservation Specialist II 158 $4,985.78 $7,366.25 IWAEA IWA Water Operations Inspector I 204 $6,271.51 $9,265.88 IWAEA IWA Water Operations Inspector II 225 $6,377.30 $9,422.21 IWAEA IWA Water Production & Treatment Super. 250 $8,203.61 $12,181.04 SEIU IWA Water Programs Specialist 178 $5,508.78 $8,138.99 IWAEA IWA Water Resource & Conserv. Manager 332 $11,200.66 $16,548.48 MGMT IWA Water Services Supervisor 228 $7,351.07 $10,860.89 SEIU IWA Water Treatment Plant Operator I 177 $5,481.39 $8,098.50 IWAEA IWA Water Treatment Plant Operator II 197 $6,056.35 $8,947.99 IWAEA IWA Water Treatment Plant Operator III 217 $6,691.62 $9,886.59 IWAEA IWA Water Treatment & Prod. Super. 250 $8,203.61 $12,120.44 SEIU IWA Water Utility Specialist I 183 $5,647.86 $8,344.48 IWAEA IWA Water Utility Specialist II 203 $6,240.31 $9,219.77 IWAEA IWA Water Utility Worker I 153 $4,863.01 $7,184.89 IWAEA IWA Water Utility Worker II 173 $5,373.09 $7,938.46 IWAEA IWA Water Utility Worker III 193 $5,936.70 $8,771.19 IWAEA IWA Senior Water Utility Worker I 213 $6,559.47 $9,691.34 IWAEA IWA Senior Water Utility Worker II 233 $7,247.52 $10,707.88 IWAEA Management Assistant 190 $5,516.49 $8,150.36 UNREP
Management Analyst 220 $6,406.85 $9,465.82 UNREP
Manager of Engineering & Water Resources 311 $10,086.87 $14,902.91 MGMT Manager of Finance & Customer Service 281 $8,685.09 $12,831.83 MGMT Marketing Analyst 208 $6,034.64 $8,915.92 UNREP
Marketing & Public Information Officer 281 $8,685.09 $12,831.83 MGMT Network Administrator 233 $7,536.71 $11,135.16 SEIU
Office Assistant 104 $3,771.98 $5,572.94 ICEA
Park & Landscape Inspector I 148 $4,697.65 $6,940.58 ICEA Park & Landscape Inspector II 163 $5,062.53 $7,479.66 ICEA Park & Landscape Superintendent 206 $5,974.73 $8,827.38 UNREP Park & Landscape Supervisor 231 $7,461.91 $11,024.68 SEIU Parks & Facilities Manager 266 $8,059.05 $11,906.89 MGMT Parks & Facilities Project Coordinator 201 $5,827.59 $8,609.99 UNREP Payroll Coordinator 195 $5,655.80 $8,356.19 CONF
Payroll Specialist 169 $4,967.92 $7,339.89 CONF
Permit Technician I 140 $4,513.88 $6,669.05 ICEA
Permit Technician II 160 $4,987.36 $7,368.57 ICEA
Planning Technician I 141 $4,536.43 $6,702.37 ICEA
Planning Technician II 161 $5,012.28 $6,847.36 ICEA
Plans Examiner 224 $7,205.88 $10,646.39 SEIU
Police Administrative Officer 241 $7,114.29 $10,511.09 MGMT Police Corporal 231 $6,731.79 $9,945.90 IPOA
Police Dispatch Supervisor 218 $6,343.24 $9,371.86 MGMT Police Dispatcher I 133 $4,423.10 $6,534.93 IPOA
Police Dispatcher II 153 $4,887.06 $7,220.41 IPOA
Police Lieutenant 331 $14,012.88 $17,032.74 PCU
Police Officer 211 $6,653.20 $9,361.72 IPOA
Police Officer Trainee 184 $5,353.85 $7,910.08 MCU
Police Sergeant 286 $11,195.76 $13,608.51 PCU
Police Training Specialist 164 $4,845.57 $7,159.12 UNREP Principal Civil Engineer 312 $10,137.31 $14,977.42 MGMT Principal Human Resources Analyst 281 $8,685.09 $12,831.83 CONF Principal Planner 284 $8,816.01 $13,025.26 UNREP
Principal Management Analyst 258 $7,743.82 $11,441.18 UNREP Principal Water Management Analyst 258 $7,518.28 $11,107.91 UNREP Project Construction Manager 271 $8,262.56 $12,207.54 MGMT Property & Evidence Officer I 133 $4,423.10 $6,534.93 IPOA Property & Evidence Officer II 153 $4,887.06 $7,220.41 IPOA Public Arts Analyst 248 $7,367.07 $10,884.52 UNREP
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 214 of 478
Human Resources Department, 4
Public Works Administrative Coordinator 218 $6,343.24 $9,371.86 UNREP Public Works Manager 271 $8,262.56 $12,207.54 MGMT
Public Works Inspector I 185 $5,649.63 $8,347.09 ICEA
Public Works Inspector II 205 $6,242.27 $9,222.69 ICEA
Records Specialist I 94 $3,588.50 $5,301.82 ICEA
Records Specialist II 114 $3,964.90 $5,857.96 ICEA
Records Supervisor 169 $4,967.92 $7,339.89 MGMT
Senior Accountant 250 $7,440.91 $10,993.58 UNREP
Senior Accounting Technician 168 $5,190.38 $7,668.54 ICEA Senior Administrative Assistant 195 $5,938.59 $8,774.00 ICEA Senior Building Permit Technician 168 $5,449.91 $8,052.01 SEIU Senior Code Enforcement Officer 194 $5,909.04 $8,730.33 ICEA Senior Economic Development Analyst 240 $7,078.92 $10,458.81 UNREP Senior Engineer 282 $8,728.51 $12,895.95 UNREP
Senior Equipment Operator 178 $5,455.79 $8,060.71 ICEA
Senior Facilities Maintenance Worker 178 $5,455.79 $8,060.71 ICEA Senior Finance Technician 188 $5,461.73 $8,069.46 CONF
Senior Fleet Mechanic 186 $5,677.90 $8,388.85 ICEA
Senior HR Analyst 248 $7,367.07 $10,884.52 UNREP
Senior Management Analyst 240 $7,078.92 $10,458.81 UNREP Senior Permit Technician 168 $5,190.38 $7,090.67 ICEA
Senior Planner 244 $7,221.54 $10,669.52 UNREP
Senior Records Specialist 134 $4,380.78 $6,472.41 ICEA
Senior Traffic Signal Technician 218 $6,660.40 $9,840.45 ICEA Senior Street Maintenance Worker 149 $4,721.08 $6,975.18 ICEA Senior Water Engineer 262 $7,899.86 $11,671.68 UNREP
SPI Community Outreach Coordinator 186 $5,407.52 $7,989.38 PT Street Maintenance Supervisor 228 $7,351.07 $10,860.89 SEIU Street Maintenance Worker I 109 $3,867.22 $5,713.66 ICEA Street Maintenance Worker II 129 $4,272.91 $6,313.06 ICEA Supervising Plans Examiner 274 $8,387.08 $12,391.55 MGMT Supervising Traffic Signal Technician 238 $7,765.68 $11,473.47 SEIU System Engineer 268 $8,974.16 $13,258.91 SEIU
Traffic Signal Technician I 178 $5,455.79 $8,060.71 ICEA Traffic Signal Technician II 198 $6,028.12 $8,906.28 ICEA
(1) Does not include 13.75% or 15% POST Certificate Pay (2) Does not include EVRA/IEFA Special Circumstance Pay ($4,500/monthly)
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 215 of 478 Attachment 4
RESOLUTION NO. 2025-16
A RESOLUTION OF THE HOUSING AUTHORITY OF THE CITY OF INDIO, CALIFORNIA, ADOPTING THE FISCAL YEAR 20 25-2026 OPERATING BUDGET
WHEREAS, the Housing Authority of the City of Indio in conjunction with the City of Indio held budget a study session on May 7, 2025 to consider a proposed 2025-2026 budget, with a term commencing on July 1, 20 25 and ending June 30, 2026; and,
WHEREAS, the annual budget as introduced reflects total appropriations of $135,191 and no fund balance utilized.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF INDIO,
CALIFORNIA, DOES HEREBY RESOLVE AS FOLLOWS:
Section 1. Based upon the true and correct recitals above incorporated by this reference herein the recommended 2025-2026 budget for the Housing Authority of the City of Indio , as detailed in the budget document entitled “City of Indio, California, Recommended Budget, Fiscal Year 2025-2026,” filed with the City Clerk, and summarized as follows: Fiscal Year 20 25-2026, Budget: One Hundred Thirty- Five Thousand One Hundred Ninety-One Dollars ($135,191), is hereby approved and adopted as the operating and capital budget for the City of Indio for fiscal year 2025- 2026, beginning July 1, 2025.
Section 2. The Housing Authority recognizes that the adopted 2025-2026 budget will require adjustments from time to time, and accordingly, the City Manager is authorized to redistribute allocated budgeted amounts within the Authority.
Section 3. This resolution shall take effect immediately.
Section 4. The City Clerk shall certify the adoption of this resolution.
PASSED, APPROVED AND ADOPTED this 4
TH day of June, 2025.
________________________________
GLENN MILLER, CHAIR
ATTEST:
CITY CLERK/SECRETARY
____________________________________
SABDI SANCHEZ, MMC
DIR. OF CITY CLERK SVCS.
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 216 of 478 Attachment 5
RESOLUTION NO. 2025-82
A RESOLUTION OF THE INDIO WATER AUTHORITY ADOPTING THE
FISCAL YEAR 2025-26 OPERATING AND CAPITAL IMPROVEMENT
PROGRAM BUDGET AND AUTHORIZING EXPENDITURES AND
APPROPRIATIONS RELATED THERETO
WHEREAS, at the May 7, 2025 meeting of the Indio Water Authority and the Indio City Council , a study session was held to consider a proposed fiscal year operating and capital improvement program budget for Fiscal Year 2025-26, which begins July 1, 2025 and ends June 30, 2026; and
WHEREAS, the proposed Fiscal Y ear 2025-26 Operating and C apital Improvement Program Budget provides for service levels necessary to respond to the high standards of the community which are deemed appropriate by the Board and concurrently provides a workforce to accomplish them.
NOW, THEREFORE, THE BOARD OF THE INDIO WATER AUTHORITY DO HEREBY RESOLVE AS FOLLOWS:
Section 1. The proposed 2025-26 budget, as detailed in the budget document entitled “Operating and Capital Improvement Program Budget Fiscal Year 2025-26,” and filed with the Secretary, and as summarized below is hereby adopted:
Fiscal Year Ending
June 30, 2026
Authorized Expenditure
$46,700,917
Section 2. Appropriations in the amoun t not to exceed $ 43,450,917 are authorized for the purpose of carrying on the business of the Indio Water Authority.
Section 3. The Board recognizes that t he adopted Fiscal Y ear 2025-26 budget will require adjustments from time to time, and accordingly, the General Manager or his designee is authorized to redistribute allocated budgeted amounts within or between divisions. The General Manager or his designee is authorized to transfer up to $75,000 of any unallocated fund balance to or between divisions. Any transfer above this amount must be approved by the Council/Board.
Section 4. The Secretary shall attest and certify to the passage and adoption thereof.
/ / /
/ / /
/ / /
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 217 of 478 PASSED, APPROVED AND ADOPTED this 4TH day of June, 2025.
________________________________
GLENN MILLER, PRESIDENT
ATTEST:
SECRETARY
____________________________________
SABDI SANCHEZ, MMC
DIR. OF CITY CLERK SVCS.
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 218 of 478 Attachment 6
RESOLUTION NO. 2025-02
A RESOLUTION OF THE INDIO ELECTRIC FINANCE AUTHORITY OF THE
CITY OF INDIO, CALIFORNIA, ADOPTING THE OPERATING BUDGET FOR FISCAL YEAR 2025-2026
WHEREAS, the Indio Electric Finance Authority in conjunction with the City Council of the City of Indio held a budget study session on May 7, 2025, to consider a proposed 2025-2026 budget, with a term commencing on July 1, 2025 and ending June 30, 2026; and,
WHEREAS, the proposed fiscal year 2025 -2026 budget reflects total appropriations of $26,493,809 and estimated revenues of $27,250,594.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF INDIO,
CALIFORNIA, DOES HEREBY RESOLVE AS FOLLOWS:
Section 1. The foregoing recitals are true and correct and are hereby adopted by the City Council.
Section 2. The recommended fiscal year 2025-2026 budget for the Indio Electric Finance Authority of the City of Indio , as detailed in the budget document entitled “City of Indio, California, Recommended Budget , Fiscal Year 20 25-2026,” filed with the City Clerk, and summarized as follows: Fiscal Year 2025-2026, Budget:
Twenty-Six Million Four Hundred Ninety -Three Eight Hundred and Nine Dollars ($26,493,809), is hereby approved and adopted as the operating and capital budget for the Indio Electric Finance Authority for fiscal year 2025-2026, beginning July 1, 2025.
Section 3. The Indio Electric Finance Authority recognizes that the adopted fiscal year 2025-2026 budget will require adjustments from time to time, and accordingly, the City Manager is authorized to redistribute allocated budgeted amounts within . the Authority.
Section 4. This resolution shall take effect immediately.
Section 5. The City Clerk shall certify to the adoption of this resolution.
PASSED, APPROVED AND ADOPTED this 4TH day of June, 2025.
________________________________
GLENN MILLER, CHAIR
ATTEST:
CITY CLERK/SECRETARY
____________________________________
SABDI SANCHEZ, MMC
DIR. OF CITY CLERK SVCS.
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 219 of 478
RECOMMENDED OPERATING &RECOMMENDED OPERATING &CAPITAL IMPROVEMENT BUDGETCAPITAL IMPROVEMENT BUDGET June 4, 2025
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 220 of 478 FISCAL YEAR 2025-26
RECOMMENDED OPERATING
AND
CAPITAL IMPROVEMENT BUDGET
City Council
Mayor Glenn Miller
Mayor Pro Tem Elaine Holmes
Councilmember Oscar Ortiz
Councilmember Waymond Fermon
Councilmember Benjamin Guitron
B
ryan H. Montgomery, City Manager
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 221 of 478
CITY OF INDIO
FY 2025-26 RECOMMENDED BUDGET
TABLE OF CONTENTS
BUDGET MESSAGE AND RECOMMENDED MOTIONS: Page
City Manager’s Letter of Transmittal and Recommended Motions ................................ 2 City Budget Resolution (Attachment 1) ................................................................... 5 A ppropriation Limit Resolution (Attachment 2) ......................................................... 7 Appropriation Limit Calculation ............................................................................. 9 Appropriation Limit Historical Background .............................................................. 10 Classification and Compensation Resolution (Attachment 3) ..................................... 12 Housing Authority Budget Resolution (Attachment 4)............................................... 18 Indio Water Authority Budget Resolution (Attachment 5) ......................................... 19 Indio Electric Finance Authority Budget Resolution (Attachment 6) ............................ 21 Fund-Department Responsibility Matrix ................................................................. 22 Organizational Chart ........................................................................................... 23 BUDGET SUMMARY:
Community Overview, Governing Structure ............................................................ 24 Preparing, Reviewing and Adopting the Budget ....................................................... 25 Budget Amendments and Budgetary Controls ......................................................... 26 Budget Priorities and Challenges…………………………………………………………………………………………27 Citywide Budget ................................................................................................. 28 City Operating and Capital Improvement Budget ..................................................... 32 General Fund Budget .......................................................................................... 36 Capital Improvement Plan ................................................................................... 45 Strategic Planning & Goals………………………………………………………………………………………………… 45 Basis of Accounting ............................................................................................ 47 Financial Policies………………………………………………………………………………………………………………….48 GOVERNMENTAL FUNDS:
All Funds Financing Summary (Schedule 1) ............................................................ 54 Governmental Funds Financing Summary by Fund (Schedule 2) ................................ 55 Governmental Funds Balances (Schedule 3) ........................................................... 57 General Fund Revenue Summary by Source (Schedule 5) ........................................ 61 Governmental Funds Summary of Revenue by Fund (Schedule 6) ............................. 62 General Fund Revenue Detail (Schedule 7) ............................................................ 64 Summary of Expenditures and Appropriations by Fund & Dept. (Schedule 8) .............. 67 General Fund Detail (Schedule 9 GF) ..................................................................... 71 Special Revenue Fund Detail (Schedule 9 SRF) ....................................................... 86 Capital Project Fund Detail (Schedule 9 CPF) ......................................................... 131 Debt Service Fund Detail (Schedule 9 DSF) ........................................................... 139 PROPRIETARY FUNDS:
Proprietary Funds Financing Summary (Schedule 10 PRO) ....................................... 140 Proprietary Funds Net Position (Schedule 11 PRO) ................................................. 141 Enterprise Fund Detail (Schedule 12 ENT) ............................................................. 143 Internal Service Fund Detail (Schedule 13 ISF) ...................................................... 145 FIDUCIARY FUNDS:
Fiduciary Funds Financing Summary (Schedule 13 FID) .......................................... 150 Fiduciary Funds Net Position (Schedule 14 FID) ..................................................... 151 Fiduciary Fund Detail (Schedule 15 FID) ............................................................... 152 AUTHORIZED POSITIONS: (Schedule 19) ................................................................. 173 CAPITAL IMPROVEMENT PROGRAM A ND DETAIL SHEETS - City: .................................. 184 CAPITAL IMPROVEMENT PROGRAM - IWA: ................................................................ 245
BUDGET GLOSSARY: ............................................................................................. 248 1
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 222 of 478 100 Civic Center Mall, Indio, CA 92201
@cityofindio 760-391-4000 Indio.org
June 4, 2025
FI
SCAL YEAR 2025-26 RECOMMENDED BUDGET
De
ar Honorable City Council and City of Indio Residents:
It i
s an honor to present to you the City of Indio’s & the Indio Water Authority’s Recommended Operating and Capital Improvement Budget for Fiscal Year 202 5-26.
Attached hereto, you will find required resolutions, a budget summary, and various budget schedules that clarify and confirm spending levels that are within existing resource parameters and consistent with the policy direction given by the City Council.
Ove
rall, revenue assumptions continue to remain mostly flat based on current trends and consumer spending. As discussed during the May 7th study session, our projections were a bit more optimistic than what will likely be received and Sales Tax and Measure X have been modestly adjusted based on current economic data provided by our partners at HDL.
The
Fiscal Year 202 5-26 recommended citywide budget establishes $ 459 million in appropriations (expenditures and internal transfers) that are funded with $3 67 million in expected revenue and $103.2 million from fund balance (revenue received in a prior year).
The City’s General Fund budget establishes $129.8 million in appropriations, supported by $123.7 million in expected revenue and $6.1 million from fund balance.
The
Fiscal Year 2025 -26 recommended Indio Water Authority budget is included as a component unit establishes $ 46 million in appropriations (expenditures and internal transfers) that are funded with $ 34.8 million in expected revenue and $11.8 million from fund balance (revenue received in a prior year).
As
recommended, the budget supports 2 98 full-time positions, 7 elected officials, 35 appointed commissioners, and 8 part-time positions. The recommended budget funds 85 sworn police positions. The budget includes funding for three new full-time positions that include: (1) Information Technology Support Technician, (1) Facilities Maintenance Worker II, and (1) Associate Planner and (2) part -time Community Program Aides (Streets & Maintenance). Various position exchanges resulting in the addition of 2 2
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 223 of 478
(1) Eco
nomic Development Coordinator, and (1) Office Assistant (Economic Development).
The funding of (12) part -time positions are proposed in the recommended budget to continue the City’s intern and fellow program . This program further enhances our relationships with COD and providing on the job training to our future leaders. More of the details related to the position changes can be found in the Authorized Position Listing.
The C
ity’s budget continues to implement a robust and aggressive Capital Improvement Plan. Many of the projects included in the existing $205 million capital improvement plan include many noteworthy projects. The City Hall/Library project will continue through the beginning of the fiscal year with the anticipated completion Fall 2025. The Sports Parks is currently underway and is also expected to be completed by the end of the calendar year.
The Capital Improvement Plan also includes significant contributions to the interchange projects -- with a considerable amount set aside for the Monroe Interchange. An additional commitment of $5 million is included for Phase 2 of the Public Safety Campus for the Police Department Headquarters Building for a total of $10 million commitment.
Wit
h the winddown of several projects nearing completion, capital resources will soon be reduced and will be limited to ongoing revenues. Not only will we continue to evaluate and prioritize projects but also consider the ongoing maintenance, replacement and any new needs. A list of all planned projects can be found in the Capital Improvement Pla n. The project list includes a detailed funding breakdown and specifically identi fies projects funded with General Fund resources.
In ac
cordance with direction provided by the City Council during the budget study session, the City’s rainy-day fund will increase $500,000 next year, bringing its balance up to a very healthy $19 million. Also included are the City Council’s commendable continued efforts to address the City’s unfunded pension and OPEB liabilities with the inclusion of contributions to PARS Section 115 trust of $1 million and CERBT Trust of $1.5 million.
The R
ecommended Operating and Capital Improvement Budget for Fiscal Year 2025-26 sets forth an aggressive focus on the key strategic priorities established by the City Council through the General Plan and the updated Strategic Plan. The City of Indio continues to move forward with projects and programs that improve the quality of life for our residents, businesses and visitors.
3
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 224 of 478
P
lease find the following attachments that we present for your consideration:
At
tachment 1 – Resolution No. 10492 adopting the fiscal year 202 5-2026 operating and capital budget for the City of Indio
Attachment 2 – Resolution No. 10493 determining and establishing the City of Indio’s appropriations limit for fiscal year 2025-2026
Attachment 3 – Resolution No. 10494 approving a Citywide Classification and Compensation Plan
Attachment 4 – Resolution No. 2025-16 adopting the fiscal year 202 5-2026 budget for the Indio Housing Authority
Attachment 5 – Resolution No. 2025-82 adopting the fiscal year 2025-2026 operating and capital budget for Indio Water Authority
Attachment 6 – Resolution No. 2025-02 adopting the fiscal year 2025-26 budget for the Indio Electric Finance Authority
I
t is recommended that the City Council approve Resolution Nos. 10492, 10493, 10494, Indio Housing Authority Resolution 202 5-16, Indio Water Authority Resolution 2025 -82, and Indio Electric Finance Authority Resolution 2025- 02, adopting the Fiscal Year 202 5- 2026 Operating and Capital Improvement Budget and Program for the City of Indio, the Appropriations Limit, a new Classification and Compensation plan, the Operating Budget for the Indio Housing Authority , and the Operating budget for the Indio Electric Finance Authority.
T
hank you again for your dedicated leadership and wise stewardship over the funds entrusted to us by our residents.
R
espectfully submitted,
B
ryan H. Montgomery
City Manager
4
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 225 of 478 Attachment 1
RESOLUTION NO. 10492
A
RESOLUTION OF THE CITY COUNCIL OF THE CITY OF INDIO ,
CALIFORNIA, ADOPTING THE OPERATING AND CAPITAL BUDGET FOR FISCAL YEAR 2025-2026
W
HEREAS, the City Council of the City of Indio held budget a study session on May 7, 2025, to consider a proposed 2025-2026 budget with a term commencing on July 1, 2025 and ending June 30, 2026; and,
W
HEREAS, the proposed fiscal year 2025-2026 budget provides for service levels necessary to respond to the high standards of the community which are deemed appropriate by the City Council and concurrently provides a work force to accomplish them; and
W
HEREAS, the City Council hereby determines and finds that each proposed expenditure of public funds reflected in the fiscal year 202 5-2026 budget advances the public health, safety or general welfare and thereby s erves the community's interests; and,
W
HEREAS, the City Council intends to use the proposed fiscal year 2025-2026 budget as a guide for determining City priorities; and, NO
W, THEREFORE, THE CITY COUNCIL OF THE CITY OF INDIO,
CALIFORNIA, DOES HEREBY FINDS, DETERMINES AND RESOLVE S AS FOLLOWS:
S
ection 1. The foregoing recitals are true and correct and are hereby adopted by the City Council.
S
ection 2. The recommended fiscal year 2025-2026 budget for the City of Indio, as detailed in the budget document entitled “City of Indio, California, Recommended Budget , Fiscal Year 2025-2026,” filed with the City Clerk, and summarized as follows: Fiscal Year 20 25-2026, Budget: Four Hundred Fifty Nine Million Fifty Nine Thousand Three Hundred Eighty One Dollars ($459,059,381) is hereby approved and adopted as the operating and capital budget for the City of Indio for fiscal year 2025-2026, beginning July 1, 2025.
S
ection 3. The City Council recognizes that the adopted fiscal year 2025- 2026 budget will require adjustments from time to time, and accordingly, the City Manager is authorized to redistribute allocated budgeted amounts within a department and to the extent funds are available in the City -Council adopted contingency account.
S
ection 4. This resolution shall take effect immediately. 5
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 226 of 478 Attachment 1
Section 5. The City Clerk shall certify to the adoption of this resolution.
P
ASSED, APPROVED AND ADOPTED this 4TH day of June, 2025. ____
____________________________
GLENN MILLER, MAYOR
AT
TEST:
C
ITY CLERK
____
________________________________
SABDI SANCHEZ, MMC
DIR. OF CITY CLERK SVCS.
6
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 227 of 478 Attachment 2
RESOLUTION NO. 10493
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
INDIO, CALIFORNIA, DETERMINING AND ESTABLISHING AN
APPROPRIATIONS LIMIT FOR FISCAL YEAR 2025-26
W
HEREAS, pursuant to Article XIII -B of the State Constitution and Section 7910 of the State Government Code, all government entities must adopt an annual appropriations limit; and
WHEREAS, Exhibit A d etails the base year appropriation limit, the various adjustment factors from fiscal year 1983-82 through fiscal year 2025-26 and the appropriation limit for all these years, is incorporated herein as though set forth in full; and WHEREAS, pursuant to Government Code Section 7910, the documentation used for the determination of the appropriations limit has been available to the public prior to this meeting.
NOW THEREFORE, THE INDIO CITY COUNCIL DOES HEREBY RESOLVE AS FOLLOWS:
Section 1. That the City Council specifically selects the following annual adjustment factors for determining the appropriation limit pursuant to California Constitution, Article XIII-B, Section B, Subdivision (c):
a. Population Adjustment Factor
The population adjustment factor selected for fiscal year 2025-26 is the change in population with the City of Indio over the prior year.
b. The Cost of Living Adjustment Factor
The cost of living adjustment factor selected for fiscal year 2025-26 is the percentage change in California per capita personal income from the preceding year.
Section 2. The City Council establishes the General Fund appropriations limit for the City of Indio for fiscal year 2025-26 at $171,921,566 in accordance with the figures contained in Exhibit 3A . The appropriation limit established for fiscal year 2025-26 is calculated pursuant to Proposition 111.
Section 3. This resolution shall take effect immediately.
S ection 4. The City Clerk shall certify to the adoption of this resolution. 7
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 228 of 478 Attachment 2
PASSED APPROVED AND ADOPTED this 4TH day of June 2025.
AYES:
NOES:
ABSENT:
ABSTAIN:
_____________________________
GLENN MILLER, MAYOR
A
TTEST:
CYNT
HIA HERNANDEZ, CMC CITY CLERK
APP
ROVED AS TO FORM:
ST
EVEN GRAHAM, CITY ATTORNEY
8
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 229 of 478
CITY OF INDIO
FY2025/2026 BUDGET
Appropriation Limit Calculation
The Appropriation Limit Calculation is required by Article XIIIB of the California State Constitution.
It creates a restriction on the amount of revenue that a public agency can appropriate in any fiscal year. The limit is based on actual appropriations during the base 1979 fiscal year, with increases each subsequent year based on a formula comprised of population estimates and cost-of-living factors. There are no financial impacts from calculating the appropriations limit unless the amount of revenues received from "proceeds of taxes" comes close to or exceeds the Agency's appropriation limit.
The allowed growth between last fiscal year and the current fiscal year resulted in an increase in the City's appropriation limit. With an estimated available appropriation capacity of approximately 32.9%, the City appears to be in a very favorable position in relation to its Tax Spending Limit. This "cushion" acts as a protection against unforeseen circumstances that ultimately affect a City's appropriation limit, such as downturns in the State's economy, or fluctuating local revenue collections.
Appropriations Subject to the Limit
Fiscal Year 2025/2026 General Fund revenues 123,240,075 Less Non-proceeds of Taxes 7,896,847
Total Appropriations Subject to the Limit 115,343,228
Fiscal Year 2024/2025 Appropriation Limit 161,793,305
A. Cost of Living Adjustment - CPI 1.0644
B. Population Adjustment 0.9983
Change Factor (AxB) 1.0626
Increase in the appropriation limit 10,128,261
Fiscal Year 2025/2026 Appropriation Limit 171,921,566
Remaining appropriation capacity 56,578,338
Available capacity as a percent of the appropriation limit 32.91% 9
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 230 of 478 Exhibit 1
COST OF
LIVING POPULATION APPROPRIATION
FISCAL YEAR BASE AMOUNT CHANGE CHANGE LIMIT
1983 10,677,943 6.79% 5.47% 12,026,71 8
1984 12,026,718 2.35% 5.91% 13,036,828
1985 13,036,828 4.74% 4.69% 14,295,183
1986 14,295,183 3.74% 5.52% 15,648,429
1987 15,648,429 2.30% 2.89% 16,470,984
1988 16,470,984 3.04% 2.31% 17,363,748
1989 17,363,748 3.93% 2.51% 18,499,102
1990 18,499,102 4.98% 2.41% 19,888,387
1991 19,888,387 4.21% 2.73% 21,291,500
1992 21,291,500 4.14% 2.71% 22,773,855
1995 24,215,857 0.07% 1.43% 24,579,583
1996 24,579,583 4.72% 1.31% 26,076,930
1997 26,076,930 4.67% 1.58% 27,725,979
1998 27,725,979 4.67% 1.35% 29,412,563
1999 29,412,563 4.15% 1.81% 31,187,645
2000 31,187,645 4.53% 1.66% 33,141,613
2001 33,141,613 4.91% 1.73% 35,370,368
2002 35,370,368 7.82% 1.81% 38,826,598
2003 38,826,598 -1.27% 1.83% 39,035,003
2004 39,035,003 2.31% 4.27% 41,642,009
2005 41,642,009 3.28% 7.70% 46,319,473
2006 46,319,473 5.26% 9.88% 53,572,958
2007 53,572,958 3.96% 7.69% 59,974,926
2008 59,974,926 4.42% 7.66% 67,423,812
2009 67,423,812 4.29% 5.57% 74,233,617
2010 74,233,617 0.62% 1.57% 75,866,757
2011 75,866,757 -2.54% 1.64% 75,153,609
2012 75,153,609 2.51% 2.72% 79,136,750
2013 79,136,750 3.77% 1.62% 83,457,617
2014 83,457,617 5.12% 3.95% 91,202,484
2015 91,202,484 -0.23% 1.21% 92,087,148
2016 92,087,148 3.82% 2.22% 97,722,881
2017 97,722,881 5.37% 1.59% 104,602,572
2018 104,602,572 3.69% 1.53% 110,125,588
2019 110,125,588 3.67% 1.44% 115,819,081
2020 115,819,081 3.85% 1.37% 121,934,328
2021 121,934,328 3.73% 0.74% 127,409,179
2022 127,409,179 5.73% 0.90% 135,920,112
2023 135,920,112 7.55% 0.31% 146,630,617
2024 146,630,617 4.44% 1.17% 154,929,910
2025 154,929,910 3.62% 0.78% 161,793,305
2026 161,793,305 6.44% -0.17% 171,921,566
CITY OF INDIO
APPROPRIATIONS LIMIT CALCULATION
10
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 231 of 478
CI TY OF INDIO
The Appropriation Limit Calculation is required by Article XIIIB of the California State Constitution. Also referred to as the GANN limit, it creates a restriction on the amount of funds that a public agency can appropriate in any fiscal year. The limit is based on actual appropriations during 1979, the base fiscal year. The limit increases each year based on a formula comprised of population estimates and cost -of-living factors. There are no financial impacts from calculating the appropriations limit unless the amount of revenues received from "proceeds of taxes" exceeds the Agency's appropriation limit.
C
hart A, below, shows the GANN limit calculation over the last five budget years compared to the appropriations subject to the limit. Historically, the City has maintained a wide margin between the GANN limit and budgeted General Fund Appropriations, and does not expect this to change in the near future.
The r
ecent increase in City population, along with the latest CPI numbers, raised the City's appropriation limit again this year. With an estimated available appropriation capacity of approximately 32 percent, the City appears to be in no danger of exceeding the lawful limit. This "cushion" acts as a protection against unforeseen circumstances that ultimately affect a City's appropriation limit, such as downturns in the State's economy, or fluctuating local revenue collections.
-
20,000,000
40,000,000
60,000,000
80,000,000
100,000,000
120,000,000
140,000,000
160,000,000
180,000,000
200,000,000
Chart A
Historical GANN Limits
GANN Limit Appropriations Subject to GANN Limit
11
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 232 of 478 Attachment 3
RESOLUTION NO. 10494
A
RESOLUTION OF THE CITY COUNCIL OF THE CITY OF INDIO
APPROVING A CITY-WIDE CLASSIFICATION AND COMPSENSATION
PLAN AND AUTHORIZING THE CITY MANAGER TO IMPLEMENT THE
SAID PLAN EFFECTIVE JULY 1, 2025.
W
HEREAS, the City of Indio (“City”) currently maintains an approved salary schedule for all employees;
W
HEREAS, the City's Classification and Compensation Plan requires updating to reflect the current base salary as well as the adjusted base salary effective July 1, 2025 for job classifications on a city-wide basis.
N
OW, THEREFORE, THE CITY COUNCIL OF THE CITY OF INDIO
HEREBY FINDS, DETERMINES AND ORDERS AS FOLLOWS:
S
ection 1. The City Council hereby approves and adopts the updated City Classification and Compensation Plan for all employees city -wide attached to this Resolution as Exhibit A. The updated Classification and Compensation Plan for Fiscal Year 202 5-2026 shall supersede all prior City salary schedules approved for this period, including any schedule previously adopted by City Council resolution.
S
ection 2. T he City Manager is authorized to implement the attached Classification and Compensation Plan and amend it p eriodically, including the underlying class specifications, as may be necessary to accom modate a change in duties, assignment s, titles, classificati ons, essen tial functions, qualifica tions or because of reorganization or consolidation as well as to implement provisions of the City’s negotiated labor agreements (Memorandum of Understandings); the Management, Confidential, and Unrepresented Compensation and Benefit Plan; and the Terms and Conditions of Employment for At-Will employees.
S
ection 4. Certification. The City Clerk shall certify to the adoption of this resolution.
P
ASSED, APPROVED AND ADOPTED this 4th day of June, 2025. ____
____________________________
GLENN MILLER, MAYOR
ATTEST:
C
ITY CLERK
____
________________________________
SABDI SANCHEZ, MMC
DIR. OF CITY CLERK SVCS.
12
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 233 of 478 Attachment 3 Exhibit A
City of Indio
Classification and Compensation Pan
07/01/2025
13
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 234 of 478 Human Resources Department, 1
Classification & Compensation Plan for
Fiscal Year 2025-2026, Effective as of
7/01/2025
Job Classes
Current
Grade
Monthly Salary
(Includes salary and market adjustments)
Unit
Min $ Max $
Accountant 230 $6,734.50 $9,949.94 CONF
Accounting Technician I 129 $4,272.91 $6,313.06 ICEA
Accounting Technician II 149 $4,721.08 $6,975.18 ICEA
Administrative Assistant 150 $4,744.72 $7,010.14 ICEA
Assistant City Manager 998 $15,011.16 $23,887.50 At-Will Asst. Gen. Mgr./Eng. & Water Resources 323 $10,709.00 $15,822.08 MGMT Assistant Engineer 222 $7,134.38 $10,540.73 SEIU
Assistant Director Finance 323 $10,709.00 $15,822.08 MGMT Assistant Planner 196 $5,794.45 $8,561.04 SEIU
Assistant Police Chief (1) 995 $12,925.00 $20,050.98 At-Will Associate Engineer 242 $7,882.73 $11,646.41 SEIU
Associate Planner 216 $6,924.04 $10,229.94 SEIU
Beautification Worker 121 $4,105.78 $6,066.15 ICEA
Building Inspector I 183 $5,873.23 $8,677.45 SEIU
Building Inspector II 203 $6,489.32 $9,587.69 SEIU
Building Inspector III 211 $6,753.48 $9,977.99 SEIU
Building Inspector Supervisor 218 $6,343.24 $9,371.86 MGMT Chief Building Official 340 $10,363.63 $15,311.80 At-Will Chief of Police (1) 997 $13,963.85 $21,613.33 At-Will
City Clerk Specialist 168 $4,943.22 $7,303.38 UNREP
City Engineer 993 $11,450.73 $18,102.24 At-Will
City Manager 529 $25,416.67, By Contract Exec
Code Enforcement Aide 94 $3,588.50 $5,301.82 ICEA
Code Enforcement Manager 281 $8,685.09 $12,831.83 MGMT
Code Enforcement Officer I 154 $4,840.35 $7,151.42 ICEA Code Enforcement Officer II 174 $5,348.04 $7,901.49 ICEA Code Enforcement Supervisor 218 $6,343.24 $9,371.86 MGMT Code Enforcement Technician 114 $3,964.90 $5,857.96 ICEA Community Improvement Aide 78 $3,313.25 $4,895.16 ICEA
Community Program Administrator 218 $6,343.24 $9,371.86 UNREP Community Program Aide 23 $2,398.45 $3,543.63 P/T
Community Program Assistant 121 $4,105.78 $6,066.15 ICEA Community Service Officer I 113 $4,003.17 $5,914.51 IPOA Community Service Officer II 133 $4,423.10 $6,534.93 IPOA Community Services Manager 281 $8,685.09 $12,831.83 MGMT Crime Analyst I 133 $4,423.10 $6,534.93 IPOA
Crime Analyst II 153 $4,887.06 $7,220.41 IPOA
Crime Scene Specialist 173 $5,040.78 $7,447.52 IPOA
Deputy City Clerk 187 $5,434.57 $8,029.37 UNREP
Deputy City Manager 997 $13,963.85 $21,613.33 At-Will
Development Services Manager 300 $9,838.44 $14,535.86 MGMT Director of Community Development 995 $13,963.85 $20,050.98 At-Will Director of City Clerk Services 993 $11,450.73 $18,102.24 At-Will Director of Economic Development 995 $12,925.00 $20,050.98 At-Will Director of Finance 995 $12,925.00 $20,050.98 At-Will
Director of HR & Risk Mgmt. 995 $12,925.00 $20,050.98 At-Will Director of Information Technology 993 $11,450.73 $18,102.24 At-Will Director of Public Works 995 $12,925.00 $20,050.98 At-Will Division Chief of Support Services 333 $11,256.65 $16,631.18 MGMT Economic Development Manager 300 $9,548.38 $14,107.31 MGMT Emergency Operations Center Mgr. 281 $8,685.09 $12,831.83 MGMT Engineering Technician I 141 $4,536.43 $6,702.37 ICEA
Engineering Technician II 161 $5,012.28 $7,405.44 ICEA
Enterprise Application Engineer 268 $8,974.16 $13,258.91 SEIU Environmental Programs Coordinator 258 $7,743.82 $11,441.18 UNREP Equipment Operator I 138 $4,469.07 $6,602.87 ICEA
14
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 235 of 478 Human Resources Department, 2
Equipment Operator II 158 $4,937.85 $7,295.44 ICEA
Event Coordinator 208 $6,034.64 $8,915.92 UNREP
EXEC Assistant to the Chief of Police 218 $6,343.24 $9,371.86 CONF EXEC Assistant to the City Manager 200 $5,798.61 $8,567.16 CONF Facilities Maintenance Worker I 121 $4,105.78 $6,066.15 ICEA Facilities Maintenance Worker II 141 $4,536.43 $6,702.37 ICEA Finance Analyst 218 $6,343.24 $9,371.86 CONF
Finance Manager 300 $9,548.38 $14,107.31 MGMT
Finance Technician I 129 $4,272.91 $6,313.06 ICEA
Finance Technician II 149 $4,721.08 $6,975.18 ICEA
Fleet Mechanic I 146 $4,651.02 $6,871.66 ICEA
Fleet Mechanic II 166 $5,138.88 $7,592.45 ICEA
Fleet Mechanic Supervisor 228 $7,351.07 $10,860.89 SEIU Fleet Services Operations Manager 281 $8,685.09 $12,831.83 MGMT General Manager, Indio Water Authority (2) 998 $15,011.16 $23,887.50 At-Will GIS Coordinator 204 $6,521.79 $9,635.67 SEIU
GIS Technician 161 $5,012.28 $7,405.44 ICEA
Graffiti Control Worker 118 $4,044.80 $5,976.03 ICEA
Greeter/Receptionist 74 $3,093.17 $4,570.04 UNREP
Housing & Neighborhood Service Manager 281 $8,685.09 $12,831.83 MGMT Housing Technician 141 $4,536.43 $6,702.37 ICEA
Human Resources Analyst 228 $6,667.65 $9,851.18 CONF
Human Resources Assistant 158 $4,702.71 $6,948.05 CONF
Human Resources Specialist 178 $5,196.00 $7,676.86 CONF Information Technology Analyst 211 $6,125.60 $9,050.32 CONF Information Technology Business Analyst 231 $6,768.16 $9,999.70 CONF Information Technology Support Technician 182 $5,565.77 $8,223.18 ICEA Intern 84 $3,251.32 $4,803.69 PT
IWA Accountant 218 $6,343.24 $9,371.86 UNREP
IWA Accounting Technician I 128 $4,292.91 $6,342.60 IWAEA IWA Accounting Technician II 148 $4,743.25 $7,007.95 IWAEA IWA Accounting Technician III 168 $5,240.79 $7,743.04 IWAEA IWA Senior Accounting Technician 188 $5,790.50 $8,555.18 IWAEA IWA Administrative Coordinator 218 $6,343.24 $9,371.86 UNREP IWA Administrative Secretary 148 $4,743.25 $7,007.95 IWAEA IWA Asset Management Coordinator 218 $6,343.24 $9,371.86 UNREP IWA Asset Management Supervisor 250 $7,440.91 $10,993.58 UNREP Asset Management Specialist I 138 $4,512.46 $6,666.99 IWAEA Asset Management Specialist II 158 $4,985.78 $7,366.25 IWAEA Asset Management Specialist III 178 $5,508.78 $8,138.99 IWAEA IWA Assistant Water Engineer (P/T) 211 $6,125.60 $9,050.32 PT IWA Associate Water Engineer 242 $7,882.73 $11,646.41 SEIU IWA Conservation and Outreach Coordinator 258 $7,743.82 $11,441.18 UNREP IWA Conservation Specialist I 138 $4,512.46 $6,666.99 IWAEA IWA Conservation Specialist II 158 $4,985.78 $7,366.25 IWAEA IWA Conservation Specialist III 178 $5,508.78 $8,138.99 IWAEA IWA Customer Service Technician I 124 $4,208.14 $6,217.35 IWAEA IWA Customer Service Technician II 154 $4,887.34 $7,220.81 IWAEA IWA Customer Service Supervisor 250 $8,203.61 $12,120.44 SEIU IWA Customer Service Technician III 174 $5,399.98 $7,978.26 IWAEA IWA Senior Customer Service Technician 194 $5,966.41 $8,815.11 IWAEA IWA Data & Systems Manager 233 $6,836.02 $10,099.93 MGMT IWA Engineering Water Technician I 175 $5,426.98 $8,018.12 IWAEA IWA Engineering Water Technician II 195 $5,996.24 $8,859.17 IWAEA IWA IT Support Technician 161 $5,012.28 $7,405.44 ICEA
IWA Junior Engineer 204 $6,521.79 $9,635.67 SEIU
IWA Management Analyst 188 $5,461.73 $8,069.46 UNREP
IWA Office Assistant 104 $3,808.60 $5,627.04 IWAEA
IWA Operations Manager 332 $11,200.66 $16,548.48 MGMT
IWA Operations Supervisor 250 $8,203.61 $12,181.04 SEIU IWA Principal Water Engineer 292 $9,174.90 $13,555.50 MGMT IWA Water Project Construction Manager 271 $8,262.56 $12,207.54 MGMT IWA Senior Accounting Technician 168 $5,240.79 $7,743.04 IWAEA 15
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 236 of 478 Human Resources Department, 3
IWA Senior Water Mgmt. Analyst 240 $7,078.92 $10,458.81 UNREP IWA Senior Water Operations Inspector 245 $7,694.53 $11,368.33 IWAEA IWA Senior Water Treatment Plant Operator 237 $7,393.57 $10,923.68 IWAEA IWA Senior Water Utility Specialist 223 $6,894.91 $10,186.90 IWAEA IWA Water Conservation Specialist I 138 $4,512.46 $6,666.99 IWAEA IWA Water Conservation Specialist II 158 $4,985.78 $7,366.25 IWAEA IWA Water Operations Inspector I 204 $6,271.51 $9,265.88 IWAEA IWA Water Operations Inspector II 225 $6,377.30 $9,422.21 IWAEA IWA Water Production & Treatment Super. 250 $8,203.61 $12,181.04 SEIU IWA Water Programs Specialist 178 $5,508.78 $8,138.99 IWAEA IWA Water Resource & Conserv. Manager 332 $11,200.66 $16,548.48 MGMT IWA Water Services Supervisor 228 $7,351.07 $10,860.89 SEIU IWA Water Treatment Plant Operator I 177 $5,481.39 $8,098.50 IWAEA IWA Water Treatment Plant Operator II 197 $6,056.35 $8,947.99 IWAEA IWA Water Treatment Plant Operator III 217 $6,691.62 $9,886.59 IWAEA IWA Water Treatment & Prod. Super. 250 $8,203.61 $12,120.44 SEIU IWA Water Utility Specialist I 183 $5,647.86 $8,344.48 IWAEA IWA Water Utility Specialist II 203 $6,240.31 $9,219.77 IWAEA IWA Water Utility Worker I 153 $4,863.01 $7,184.89 IWAEA IWA Water Utility Worker II 173 $5,373.09 $7,938.46 IWAEA IWA Water Utility Worker III 193 $5,936.70 $8,771.19 IWAEA IWA Senior Water Utility Worker I 213 $6,559.47 $9,691.34 IWAEA IWA Senior Water Utility Worker II 233 $7,247.52 $10,707.88 IWAEA Management Assistant 190 $5,516.49 $8,150.36 UNREP
Management Analyst 220 $6,406.85 $9,465.82 UNREP
Manager of Engineering & Water Resources 311 $10,086.87 $14,902.91 MGMT Manager of Finance & Customer Service 281 $8,685.09 $12,831.83 MGMT Marketing Analyst 208 $6,034.64 $8,915.92 UNREP
Marketing & Public Information Officer 281 $8,685.09 $12,831.83 MGMT Network Administrator 233 $7,536.71 $11,135.16 SEIU
Office Assistant 104 $3,771.98 $5,572.94 ICEA
Park & Landscape Inspector I 148 $4,697.65 $6,940.58 ICEA Park & Landscape Inspector II 163 $5,062.53 $7,479.66 ICEA Park & Landscape Superintendent 206 $5,974.73 $8,827.38 UNREP Park & Landscape Supervisor 231 $7,461.91 $11,024.68 SEIU Parks & Facilities Manager 266 $8,059.05 $11,906.89 MGMT Parks & Facilities Project Coordinator 201 $5,827.59 $8,609.99 UNREP Payroll Coordinator 195 $5,655.80 $8,356.19 CONF
Payroll Specialist 169 $4,967.92 $7,339.89 CONF
Permit Technician I 140 $4,513.88 $6,669.05 ICEA
Permit Technician II 160 $4,987.36 $7,368.57 ICEA
Planning Technician I 141 $4,536.43 $6,702.37 ICEA
Planning Technician II 161 $5,012.28 $6,847.36 ICEA
Plans Examiner 224 $7,205.88 $10,646.39 SEIU
Police Administrative Officer 241 $7,114.29 $10,511.09 MGMT Police Corporal 231 $6,731.79 $9,945.90 IPOA
Police Dispatch Supervisor 218 $6,343.24 $9,371.86 MGMT Police Dispatcher I 133 $4,423.10 $6,534.93 IPOA
Police Dispatcher II 153 $4,887.06 $7,220.41 IPOA
Police Lieutenant 331 $14,012.88 $17,032.74 PCU
Police Officer 211 $6,653.20 $9,361.72 IPOA
Police Officer Trainee 184 $5,353.85 $7,910.08 MCU
Police Sergeant 286 $11,195.76 $13,608.51 PCU
Police Training Specialist 164 $4,845.57 $7,159.12 UNREP Principal Civil Engineer 312 $10,137.31 $14,977.42 MGMT Principal Human Resources Analyst 281 $8,685.09 $12,831.83 CONF Principal Planner 284 $8,816.01 $13,025.26 UNREP
Principal Management Analyst 258 $7,743.82 $11,441.18 UNREP Principal Water Management Analyst 258 $7,518.28 $11,107.91 UNREP Project Construction Manager 271 $8,262.56 $12,207.54 MGMT Property & Evidence Officer I 133 $4,423.10 $6,534.93 IPOA Property & Evidence Officer II 153 $4,887.06 $7,220.41 IPOA Public Arts Analyst 248 $7,367.07 $10,884.52 UNREP
16
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 237 of 478 Human Resources Department, 4
Public Works Administrative Coordinator 218 $6,343.24 $9,371.86 UNREP Public Works Manager 271 $8,262.56 $12,207.54 MGMT
Public Works Inspector I 185 $5,649.63 $8,347.09 ICEA
Public Works Inspector II 205 $6,242.27 $9,222.69 ICEA
Records Specialist I 94 $3,588.50 $5,301.82 ICEA
Records Specialist II 114 $3,964.90 $5,857.96 ICEA
Records Supervisor 169 $4,967.92 $7,339.89 MGMT
Senior Accountant 250 $7,440.91 $10,993.58 UNREP
Senior Accounting Technician 168 $5,190.38 $7,668.54 ICEA Senior Administrative Assistant 195 $5,938.59 $8,774.00 ICEA Senior Building Permit Technician 168 $5,449.91 $8,052.01 SEIU Senior Code Enforcement Officer 194 $5,909.04 $8,730.33 ICEA Senior Economic Development Analyst 240 $7,078.92 $10,458.81 UNREP Senior Engineer 282 $8,728.51 $12,895.95 UNREP
Senior Equipment Operator 178 $5,455.79 $8,060.71 ICEA
Senior Facilities Maintenance Worker 178 $5,455.79 $8,060.71 ICEA Senior Finance Technician 188 $5,461.73 $8,069.46 CONF
Senior Fleet Mechanic 186 $5,677.90 $8,388.85 ICEA
Senior HR Analyst 248 $7,367.07 $10,884.52 UNREP
Senior Management Analyst 240 $7,078.92 $10,458.81 UNREP Senior Permit Technician 168 $5,190.38 $7,090.67 ICEA
Senior Planner 244 $7,221.54 $10,669.52 UNREP
Senior Records Specialist 134 $4,380.78 $6,472.41 ICEA
Senior Traffic Signal Technician 218 $6,660.40 $9,840.45 ICEA Senior Street Maintenance Worker 149 $4,721.08 $6,975.18 ICEA Senior Water Engineer 262 $7,899.86 $11,671.68 UNREP
SPI Community Outreach Coordinator 186 $5,407.52 $7,989.38 PT Street Maintenance Supervisor 228 $7,351.07 $10,860.89 SEIU Street Maintenance Worker I 109 $3,867.22 $5,713.66 ICEA Street Maintenance Worker II 129 $4,272.91 $6,313.06 ICEA Supervising Plans Examiner 274 $8,387.08 $12,391.55 MGMT Supervising Traffic Signal Technician 238 $7,765.68 $11,473.47 SEIU System Engineer 268 $8,974.16 $13,258.91 SEIU
Traffic Signal Technician I 178 $5,455.79 $8,060.71 ICEA Traffic Signal Technician II 198 $6,028.12 $8,906.28 ICEA (1) Does not include 13.75% or 15% POST Certificate Pay (2) Does not include EVRA/IEFA Special Circumstance Pay ($4,500/monthly) 17
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 238 of 478 Attachment 4
RESOLUTION NO. 2025-16
A R
ESOLUTION OF THE HOUSING AUTHORITY OF THE CITY OF INDIO, CALIFORNIA, ADOPTING THE FISCAL YEAR 20 25-2026 OPERATING BUDGET
W
HEREAS, the Housing Authority of the City of Indio in conjunction with the City of Indio held budget a study session on May 7, 2025 to consider a proposed 2025-2026 budget, with a term commencing on July 1, 20 25 and ending June 30, 2026; and,
W
HEREAS, the annual budget as introduced reflects total appropriations of $135,191 and no fund balance utilized.
NO
W, THEREFORE, THE CITY COUNCIL OF THE CITY OF INDIO,
CALIFORNIA, DOES HEREBY RESOLVE AS FOLLOWS:
S
ection 1. Based upon the true and correct recitals above incorporated by this reference herein the recommended 2025-2026 budget for the Housing Authority of the City of Indio, as detailed in the budget document entitled “City of Indio, California, Recommended Budget, Fiscal Year 2025-2026,” filed with the City Clerk, and summarized as follows: Fiscal Year 20 25-2026, Budget: One Hundred Thirty- Five Thousand One Hundred Ninety-One Dollars ($135,191), is hereby approved and adopted as the operating and capital budget for the City of Indio for fiscal year 2025- 2026, beginning July 1, 2025.
S
ection 2. The Housing Authority recognizes that the adopted 2025-2026 budget will require adjustments from time to time, and accordingly, the City Manager is authorized to redistribute allocated budgeted amounts within the Authority.
S
ection 3. This resolution shall take effect immediately.
S
ection 4. The City Clerk shall certify the adoption of this resolution.
P
ASSED, APPROVED AND ADOPTED this 4TH day of June, 2025. ____
____________________________
GLENN MILLER, CHAIR
ATTEST:
C
ITY CLERK/SECRETARY
____
________________________________
SABDI SANCHEZ, MMC
DIR. OF CITY CLERK SVCS.
18
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 239 of 478 Attachment 5
RESOLUTION NO. 2025-82
A R
ESOLUTION OF THE INDIO WATER AUTHORITY ADOPTING THE
FISCAL YEAR 202 5-26 OPERATING AND CAPITAL IMPROVEMENT
PROGRAM BUDGET AND AUTHORIZING EXPENDITURES AND
APPROPRIATIONS RELATED THERETO
W
HEREAS, at the May 7, 2025 meeting of the Indio Water Authority and the Indio City Council , a study session was held to consider a proposed fiscal year operating and capital improvement program budget for Fiscal Year 2025-26, which begins July 1, 2025 and ends June 30, 2026; and
W
HEREAS, the proposed Fiscal Year 2025-26 Operating and C apital Improvement Program Budget provides for service levels necessary to respond to the high standards of the community which are deemed appropriate by the Board and concurrently provides a workforce to accomplish them.
NO
W, THEREFORE, THE BOARD OF THE INDIO WATER AUTHORITY DO HEREBY RESOLVE AS FOLLOWS:
Section 1. The proposed 2025-26 budget, as detailed in the budget document entitled “Operating and Capital Improvement Program Budget F iscal Year 2025-26,” and filed with the Secretary, and as summarized below is hereby adopted:
Fiscal Year Ending
June 30, 2026
Authorized Expenditure
$46,700,917
S
ection 2. Appropriations in the amount not to exceed $ 43,450,917 are authorized for the purpose of carrying on the business of the Indio Water Authority.
S
ection 3. The Board recognizes that t he adopted Fiscal Y ear 2025-26 budget will require adjustments from time to time, and accordingly, the General Manager or his designee is authorized to redistribute allocated budgeted amounts within or between divisions. The General Manager or his designee is authorized to transfer up to $75,000 of any unallocated fund balance to or between divisions. Any transfer above this amount must be approved by the Council/Board.
S
ection 4. T he Secretary shall attest and certify to the passage and adoption thereof.
/
/ /
/
/ /
/
/ /
19
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 240 of 478 PASSED, APPROVED AND ADOPTED this 4TH day of June, 2025.
________________________________
GLENN MILLER, PRESIDENT
ATTEST:
SECRETARY
____________________________________
SABDI SANCHEZ, MMC
DIR. OF CITY CLERK SVCS.
20
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 241 of 478 Attachment 6
RESOLUTION NO. 2025-02
A RESOLUTION OF THE INDIO ELECTRIC FINANCE AUTHORITY OF THE
CITY OF INDIO, CALIFORNIA, ADOPTING THE OPERATING BUDGET FOR FISCAL YEAR 2025-2026
WHEREAS, the Indio Electric Finance Authority in conjunction with the City Council of the City of Indio held a budget study session on May 7, 2025, to consider a proposed 2025-2026 budget, with a term commencing on July 1, 2025 and ending June 30, 2026; and,
WHEREAS, the proposed fiscal year 2025 -2026 budget reflects total appropriations of $26,493,809 and estimated revenues of $27,250,594.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF INDIO,
CALIFORNIA, DOES HEREBY RESOLVE AS FOLLOWS:
Section 1. The foregoing recitals are true and correct and are hereby adopted by the City Council.
Section 2. The recommended fiscal year 20 25-2026 budget for the Indio Electric Finance Authority of the City of Indio , as detailed in the budget document entitled “City of Indio, California, Recommended Budget , Fiscal Year 20 25-2026,” filed with the City Clerk, and summarized as follows: Fiscal Year 2025-2026, Budget:
Twenty-Six Million Four Hundred Ninety -Three Eight Hundred and Nine Dollars ($26,493,809), is hereby approved and adopted as the operating and capital budget for the Indio Electric Finance Authority for fiscal year 2025-2026, beginning July 1, 2025.
Section 3. The Indio Electric Finance Authority recognizes that the adopted fiscal year 2025-2026 budget will require adjustments from time to time, and accordingly, the City Manager is authorized to redistribute allocated budgeted amounts within . the Authority.
Section 4. This resolution shall take effect immediately.
Section 5. The City Clerk shall certify to the adoption of this resolution.
PASSED, APPROVED AND ADOPTED this 4TH day of June, 2025.
________________________________
GLENN MILLER, CHAIR
ATTEST:
CITY CLERK/SECRETARY
____________________________________
SABDI SANCHEZ, MMC
DIR. OF CITY CLERK SVCS.
21
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 242 of 478 City of Indio
Fund-Department Responsibility Matrix
Fund #
Fund Type
Govermental (G)
or Proprietary (P)
Major
Fund Departments (Functional Units) Admin. Public
Works
Comm.
Dev. Police Fir e &
Ambu. Econ. Dev Non-Dept Measure
X
General Fund
101 G Y General Fund (includes Measure X) X X X X X X X X Special Revenue Funds
201 G Compost Mitigation Dillon X
202 G Energy Efficiency & Conservation X
203 G Art in Public Places X
204 G Comm. Based Transition. Hous. X
206 G Public Education & Gov't Channel X
207 G Local Early Action Planning Grant X
208 G Emergency Abandoned Recalcitrant X
210 G Gas Tax Fund X
211 G Air Quality Mgmt District X
212 G Measure A Fund X
213 G CMAQ Fund X
214 G Donations X
215 G Housing Related Parks Program X
216 G Stormwater/NPDES X
217 G Waste Recycling AB939 X
218 G Dept. Con. Recycle Grant X
219 G Abandoned Vehicle X
220 G Public Safety Prop 172 X
221 G SLESF Grant X
222 G Asset Forfeiture X
223 G LLEBG/JAG X
224 G CASp SB1186 X
225 G Office of Traffic Safety Grant X
226 G Indian Gaming Grant X
227 G Homeland Security X
228 G Police Traffic Safety X
229 G Unclaimed Property X
230 G Community Dev. Block Grant X
231 G Neighborhood Stabilization 3 X
231 G Officer Wellness Grant X
233 G HBRRP Fund X
234 G SB-1 Transportation X
236 G COPS Hiring Grant X
238 G Neighborhood Stabilization 2 X
239 G Cal Emergency Mgmt Agency X
240 G Landscape & Lighting Districts X
241 G Coronavirus Recovery (ARPA) X
243 G Cannabis, Performing Art J
244 G Cannabis, Public Art J
245 G National Opioid Settlement X
790 G CFD Public Safety 2004-1 X
791 G CFD Public Safety 2004-2 X
Capital Project Funds
300 G Y Capital Improvement X
301 G SB 821 RCTC Article 3 X
311 G Capital Impact Storm X
312 G Capital Impact Roads and Bridges X
313 G Capital Impact Traffic Signals X
314 G Capital Impact Parks X
315 G Capital Impact Buildings X
316 G Capital Impact Police X
317 G Capital Impact Fire X
318 G Quimby Fund X
322 G Lease Revenue Bond 2007B (Ralph's) X
326 G Judgment Bonds X
329 G RDA Residual Bond Funds X
330 G Highway 111 Projects X
Debt Service Funds
400 G 2017 JOB Debt Service X
Internal Service Funds
601 P Risk Management X
602 P Information Technology X
603 P Vehicle Replacement X
604 P Buildings & Grounds X
605 P Fleet Maintenance X
Enterprise Funds
510 P Water Operations X
520 P Golf Operations X
530 P Solid Waste X
22
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 243 of 478
CITY MANAGER
CITY ATTORNEY
PUBLIC
WORKS
RESIDENTS of
INDIO
CITY COUNCIL
COMMUNITY
DEVELOPMENT
POLICE
CITY CLERK
SERVICES
HUMAN
RESOURCES
ECONOMIC
DEVELOPMENT
INFORMATION
TECHNOLOGY
EMERGENCY
PREPAREDNESS
FINANCE
FIRE
(contract)
WATER
AUTHORITY
SUSTAINABILITY
COMMUNITY
SERVICES
Senior Center,
Teen Center,
Golf Course
(contract),
IPAC (contract)
PUBLIC
INFORMATION &
MARKETING
PUBLIC ART
COMMUNITY
EVENTS &
FESTIVALS
ENGINEERING
CODE
ENFORCEMENT
ANIMAL
SERVICES
(contract)
RISK
MANAGEMENT
ELECTRIC FINANCE
AUTHORITY (IEFA)
PAYROLL
RECORDS
BUSINESS
LICENSING
CAPITAL
PROJECTS
STREETS
FLEET
PARKS &
FACILITIES
ELECTIONS
AGENDAS &
MINUTES
LEGISLATIVE
ADVOCACY
GRANTS
(consultant)
CITY
PROPERTIES
COMMUNITY
GRANTS &
SPONSORSHIPS
SPECIAL
PROJECTS
ASSISTANT CITY MANAGER
PATROL
INVESTIGATIONS
PROPERTY &
EVIDENCE
RECORDS
23
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re...Page 244 of 478
BUDGET SUMMARY
City of Indio
FY 2025-26
COMMUNITY OVERVIEW
The City of Indio is located in Riverside County, California, approximately 120 miles east of Los Angeles and 20 miles east of Palm Springs. Located in the Coachella Valley region of Southern California, Indio is the lar gest municipality in the Valley in area and population. Indio’s population has almost doubled since 2000. According to the State of California, Department of Finance, over 90,000 people live in the city. Indio is the main population center in the Coachella Valley and continues to serve as the location for Riverside County’s eastern branch offices.
With a hot summer and a warm-winter climate , Indio offers abundant outdoor activities including renowned polo matches, music festivals, championship golf courses, cycling, equestrian events, and hiking. This ideal climate, combined with exceptional conditions for growing various crops and an ample supply of ground water, allows agriculture to remain the second largest industry in the Coachella Valley. Hospitality and tourism are the region’s top employers. With nearly 1.4 million visitors each year attending its various festivals, shows, concerts, and events, Indio is known as the “City of Festivals,” home to the renowned Coachella Music and Arts Festival, as well as the Stagecoach Music Festival.
The variety of home types available in Indio range from workforce housing to multi - million-dollar homes, easily accommodating the housing needs of a wide spectrum of homeowners. Executive housing includes resort style living with condominiums and golf course residences in gated communities.
INCORPORATION AND GOVERNING STRUCTURE
In 1893, Indio became one of twelve townships in the County of Riverside and was incorporated as a general law city in 1930. The city operates under a city council-city manager form of government with five elected members of the City Council , served by an appointed c ity manager. The five council members are elected by district for four-year terms. Each year the c ouncil selects the mayor on a rotational basis, who determines council assignments for the external commissions and committees.
The city council serves as the legislative board for the municipality, establish ing policy, passing ordinances, adopting annual appropriations, and setting priorities for the city. In addition to serving as the policy makers, the city council is responsible for numerous land use decisions within the city’s borders, including the General Plan.
The city council also appoints the city attorney and members to various municipal advisory boards and commissions. The Indio City Council also serve as the board of directors for the Indio Water Authority (IWA), the Indio Housing Authority, and the Indio Finance Authority.
24
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 245 of 478
BUDGET SUMMARY
City of Indio
FY 2025-26
DEMOGRAPHICS
PREPARING, REVIEWING, AND ADOPTING THE BUDGET
Annually, the recommended operating and capital improvement budget is submitted to the c ity council by the c ity manager. The budget document quantifies planned service levels, disclosing funding requirements and expenditure categories.
Additionally, the document contains budget detail for all city organizations and relates planned expenditures to the city council’s vision and goals. The process for preparing the recommended budget begin s in February of each year. P rior-year budgeted 25
City Resolutions Nos. 10492, 10493, 10494 and Indio Housing Authority Re... Page 246 of 478
BUDGET SUMMARY
City of Indio
FY 2025-26
amounts are rolled over as a starting point for estimating revenues and expenditures for the upcoming budget year. One-time appropriations, such as those sourced from grants, are removed to identify ongoing core-service level expenditures. Calculations for salary and benefit appropriations are updated, accounting for any changes in negotiated labor terms, and any other foreseeable payroll changes.
F
rom March through April, departments work with the c ity manager to determine necessary budget changes for the upcoming year, factoring in modifications to programs and service levels . During this time, the Public Works Department works with the city manager to update the Capital Improvement Plan. During May, the city council holds public budget study sessions with the assistance of the city manager to discuss budget priorities. Items are prioritized in the way that best aligns the city council’s vision for the upcoming year with available resources.
By the beginning of June, most major budget decisions have been amply discussed and staff work to incorporate all city council consensus items into a Recommended Operating & Capital Improvement Budget document. At a public meeting before the start of the new fiscal year (July 1), the city council formally adopts the recommended budget. After adoption, the adopted budget serves as the annual financial plan for the city, capturing city goals and objectives, and setting the service levels determined by the city council to be appropriate and financially sustainable.
BUDGET AMENDMENTS AND BUDGETARY CONTROLS
The City Manager or his/her designee has discretion to make budget adjustments throughout the year within a department’s operating budget if that adjustment does not increase overall spending authority. All budget adjustments that increase spending authority are submitted to the city council for approval. Depending on the nature and amount of adjustment, requests may be submitted to the city council in a regularly scheduled public meeting or be included in the city manager’s Midyear Budget Report, typically presented to the Council in early February.
B
udgetary expenditure control is retained at the fund level or at the budget unit level for General Fund departments. Department heads monitor their respective revenues and expenditures throughout the year—at least monthly—reporting issues, if any, to the city manager and the finance director . The Finance Department preserves appropriate accounting practices and retains fiscal oversight responsibility .
February
• Prior year
rollover &
adjustments
• Future-year
salary
calculations
March - April
• Departmental
meetings
• Capital
Improvement
Plan updates
May
• City Council
study
sessions
June
• Compilation of
recommended
budget
• Adoption by
City Council
26
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BUDGET SUMMARY
City of Indio
FY 2025-26
BUDGET PRIORITIES AND CHALLENGES
The budget preparation process involves the consideration of various priorities and challenges, such as policy considerations, economic influences, and regulatory and legislative hurdles. During this process, the city assesses these challenges and formulates a budget that aligns city priorities and strategic goals with the resources available for the upcoming year.
Ongoing priorities include the protection of core service levels, the preservation of Measure X sales tax revenue for infrastructure and one-time purchases, the location of operational and expenditure efficiencies, and the maximization of cost recovery and revenue opportunities. The list below outlines some of the city’s upcoming priorities, and the plans to address the challenges associated with them.
Priorities Challenges Opportunities Ahead
Protect core city
service levels
• Rising costs of labor, materials
and supplies
• Potential operational
imbalances
• Work to recruit and
retain quality staff and
plan for inflationary
increases to materials
and supplies
• Resist any use of one-
time funds for ongoing
expenditures
Preserve Measure X
revenue for
infrastructure and
one-time purchases
• Some difficult to fill staff
positions will be filled at a
future date and the city must
prepare for the operational
cost impact.
• Work to enhance other
operational revenues.
• Utilize operational
efficiencies to prevent
the use of any Measure X
funds for operations
Find operational
and expenditure
efficiencies
throughout the year
• Budget balanced on implicit
salary savings, which can be
affected when vacancies are
filled
• Rapidly increasing payments
for pension obligations strain
existing resources
• Evaluate vacant
positions & adjusted job
duties
• Review future pension
obligations, along with
city debt and refinancing
options
Maximize cost
recovery and
revenue
opportunities
• Even with recent fee
adjustments, City
development-related fees do
not recover the actual cost of
processing development
applications.
• Significant retail leakage to
surrounding communities
adversely affects sales tax
revenue
• Continue an aggressive
focus on economic
development efforts that
lead to increased
property, sales and
transient-oriented tax
revenues.
• Partner with the
Chamber of Commerce
for a coordinated Shop
Local campaign.
• Determine optimal cost
recovery percentages to
uphold city service levels
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BUDGET SUMMARY
City of Indio
FY 2025-26
The city continues to utilize substantial one-time funding and savings from previous years, giving the City Council the opportunity to assess, prioritize, and approve various capital projects and other one-time expenditures. The approved initiatives reflect the City Council's strong commitment to effectively maintaining existing infrastructure while also enhancing critical components that meet the community's needs.
YEAR TO YEAR BUDGET COMPARISONS
Throughout this budget summary document, the FY 202 5-26 recommended budget is compared to the previous year’s budget as originally adopted by the City Council in June of 2024. This comparison is designed to reflect changes in local finances, the economy, and policy over the past twelve consecutive months. However, within the various budget schedules throughout the recommended budget document, FY 2025- 26 appropriations and revenue are compared to the most current budget expectation, as most recently modified by the City Council.
BALANCED BUDGET
It is the policy of the city to adopt a balanced budget, where operating resources meet or exceed planned expenditures. Available resources include annual revenue, and any fund balance (savings) carried over from the previous year. Budget Schedule 1 summarizes expenditures, revenue, and the use of fund balance, if any, for all city budgets.
THE CITYWIDE BUDGET
The FY 2025-26 recommended budget is called “recommended” because it reflects the future-year expenditure plan as suggested by the city manager, who composes the budget based on feedback and policy direction from the city council. Approval of the budget involves the adoption of multiple resolutions and numerous budget schedules designed to accentuate operational transparency and financial accountability. This budget summary reiterates the details contained in those schedules. Throughout the budget summary, t he recommended FY 2025-26 budget is compared to the previous year’s budget as originally adopted by the city council in June of 2024. This comparison is designed to reflect changes in local finances, the economy, and policy over the past twelve consecutive months. However, within the attached budget schedules, the recommended budget is compared to the most recent FY 2024-25 budget, as modified by the city council. Budgets are adjusted throughout the year for a variety of reasons , including changes in revenue assumptions or expenditure priorities. While the city manager has authority to reallocate expenditure authority within a departmen t, only the c ity council can increase expenditure authority.
T
he recommended budget, with its budget schedules and capital project worksheets, is moderately large and broadly segregated into three fund categories as shown in Chart 1: governmental funds, proprietary funds, and fiduciary funds. Categories and fund titles are in accordance with generally accepted accounting principles (GAAP).
It is important to recognize that in government accounting each fund is its own accounting entity with a self -balancing set of accounts, established and segregated from other funds based on the unique nature of the funding. 28
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BUDGET SUMMARY
City of Indio
FY 2025-26
Governmental funds generally account for tax -supported activities such as: police and fire services, new construction and infrastructure maintenance, city administration, and general obligation debt payments. For the City of Indio, most citywide expenditures occur within the governmental fund group, driven by the robust number of planned capital projects. Because capital project timelines rarely align with the city’s fiscal year, most are funded with resources received in a prior year.
P
roprietary funds represent business -like activities, where municipal operations are financed primarily by revenue generated through user fees. The city’s municipal golf course is a proprietary fund and it primarily operates with the revenue it generates through course and concession fees. Additionally, employee salary costs and other miscellaneous costs incurred by the city in support of Indio Water Authority operations are captured within this fund group.
Fiduciary funds generally represent activities where the city serves as trustee or custodian on behalf of another legal government entity. While these resources cannot be used to support the city’s own programs there remains a close operating relationship between these funds and city operations. Therefore, fiduciary funds are included in the citywide budget. Various infrastructure assessment districts, the Indio Financing Authority, Indio Housing Authority, Indio Water Authority, and Indio Electric Finance Authority are funds within the fiduciary fund group.
C
hart 1
Citywide Year-To-Year Budget Comparison by Fund
Citywide transfers and internal service fees are included in the appropriation and revenue totals within each fund category.
The citywide FY 2025 –26 budget, as proposed by the city manager, includes $459 million in appropriations—a $93.9 million increase (28%) over the original budget for the previous year. This rise in appropriations is driven not only by higher operational costs, but also by increased debt service obligations, the incorporation of the Indio Electric Finance Authority, and higher capital project expenditures.
C
itywide revenue, inclusive of transfers, is expected to total $ 367 million next year, 24/25
Adopted
Budget
25/26
Recommended
Budget
Change
$
Change
%
Appropriations:
Governmental Funds 255,005,113$ 316,004,553$ 60, 999,440 22% Proprietary Funds 35,317,117 34,379,241 (937,876) -3% Fiduciary Funds 74,820,322 108,675,586 33,855,264 140% All Funds 365,142,553$ 459,059,381$ 93,916,828 28%
Estimated Revenue:
Governmental Funds 214,492,443$ 236,328,612$ 21,836,169 10% Proprietary Funds 33,692,592 32,537,850 (1,154,742) -4% Fiduciary Funds 71,444,108 98,158,522 26,714,414 92% All Funds 319,629,143 367,024,984 47,395,841 17%
29
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BUDGET SUMMARY
City of Indio
FY 2025-26
about $ 47.4 million ( 17%) more than the previous year’s total. The increase is primarily due to the changes made in the Fiduciary Funds with the inclusion of the Indio Electric Finance Authority and increased debt service obligations.
Governmental Funds as presented are decreasing in both revenues and expenditures due to flattening of revenues and one-time transfers for capital expenditures.
Budgets not only reflect planned expense and revenue levels, but they also capture the movement of resources across funds. About $70.7 million (17%) of the citywide budget authorizes the movement of resources across funds. In other words, $ 70.7 million in budgeted expenditures essentially permit the reallocation of resources across different funds. Interfund transfers represent flows of assets, such as cash and goods, between funds without equivalent flows of assets in return and without a requirement for repayment. Quantifying and subtracting transfers from the total citywide budget reveals a more unembellished operating level, with $ 341 million in planned outward expenditures supported by $240.8 million in expected current-year revenue, as reflected in Chart 2.
Chart 2 provides a summary of citywide appropriations and revenue by account type.
Chart 2
Citywide Budget Summary by Account Type
(Excluding Interfund Transfers)
25/26
Recommended
Budge
t
Percent of
Total
Citywide Appropriations and Other Financeing Uses:
Salaries & Benefits 54,395,627$ 18%
Purchased Services 76,325,005 26%
Other Operating Costs 12,321,188 4%
Capital Assets & Debt 129,176,846 43%
Internal Service Fees 24,763,914 8%
Total 296,982,580$
100%
Citywide Revenue and Other Financing Sources:
Taxes 114,498,329$ 48%
Intergovernmental (Federal/State) 45,456,375 19% Licenses & Permits 5,213,000 2%
Fines & Forteitures 600,000 0%
Use of Money & Property 8,367,506 3%
Fees & Charges 53,090,073 22%
Other Revenue 13,643,438 6%
Total 240,868,721$ 100%
Net Fund Balance Increase/(Decrease) (56,113,859)$
30
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BUDGET SUMMARY
City of Indio
FY 2025-26
About $129.1 million (43%) of the budget will be appropriated to cover the cost of new construction and pay debt incurred for infrastructure. Of all planned citywide expenditures, $ 76.3 million ( 26%) will cover the cost of hiring professionals and specialists in various roles such as firefighters, architects, auditors, and landscapers.
Utilities are also included in Purchased Services. About $5 4.4 million ( 18%) of planned expenditures will cover the cost of employee salaries and benefits. Just over half of all planned salary and benefit expenses cover the cost of police department staff. About $12.3 million (4%) of the budget is dedicated for other operating costs, including materials and supplies such as tools, cleaning supplies, and automobile parts.
Citywide revenue (financing sources) within all governmental, proprietary, and fiduciary funds is expected to total $ 240 million, exclusive of internal transfers, and can be classified into seven categories, as listed below.
Taxes
Taxes are collected to support a variety of city services. While most taxes are recorded within the General Fund, this revenue category also includes taxes collected for specific uses, such as Measure A sales tax and Prop 172 sales tax, which fund transportation and public safety programs, respectively. Additionally, assessment fees collected in Landscape and Lighting Districts and Community Facilities Districts (CFD) are recorded in this revenue category. Taxes are expected to total $114.5 million and account for 48 percent of all citywide revenue.
Intergovernmental
This category represents revenue received from federal, state, and other local governments, which is typically in the form of a grant or a similar subsidy. Most grants are accounted for outside the General Fund. For FY 2025-26, Intergovernmental revenue is expected to total $46.1 million and account for 19 percent of all citywide revenue.
Fees and Charges
Citywide, Fees and Charges account for $ 53 million in revenue, approximately 22 percent of total revenue. This category represents fees collected from individuals and businesses for specific services from the city. Approximately $10.3 million of the total is a reimbursement from the Indio Water Authority, covering the cost of staffing and other miscellaneous services.
Use of Money and Property
This category represents $8.3million in revenue generated through the renting, leasing, and investing of city assets. In total, this source of revenue accounts for about four percent of citywide revenue. Within this category, the city expects to recognize $2.6 million through a revenue-sharing agreement for large-scale music events.
Licenses and Permits
This category represents $5.2 million in revenue generated through the issuance of business licenses and various permits. In total, this source of revenue accounts for about two percent of citywide financing sources. 31
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BUDGET SUMMARY
City of Indio
FY 2025-26
Other Revenue
Other Revenue consists of mostly one-time collections that do not fit into any of the other revenue categories. Citywide, $13.6 million in Other Revenue is anticipated for FY 2025-26, representing six percent of all financing sources.
Fin
es and Forfeitures
Fines and Forfeitures make up less than one percent of citywide revenue.
Approximately $600,000 is expected in revenue from this source.
THE CITY OPERATING AND CAPITAL IMPROVEMENT BUDGET
In contrast to the citywide budget previously discussed, the city ’s operating and capital improvement budget—reflected in Chart 2—excludes fiduciary funds, thereby depicting the city’s primary operating plan , absent budgets created to track assessment district and community facilities district (CFD) financing s. Fund types within the governmental fund group include: the General Fund, special revenue funds, capital project funds, and debt service funds. Fund types within the proprietary fund group include internal service funds and enterprise funds.
Cha
rt 3 compares planned expenditures (appropriations) from the FY 202 4-25 adopted budget to the recommended FY 2025-26 budget and summarizes spending by fund type.
Chart 3
Year-to-Year Comparison of Budgeted Appropriations by Fund Type *Interfund transfers and internal service fees are included in the appropriation totals within each fund category.
The General Fund is used to account for general city operations that are mostly financed with general-purpose revenue. Special revenue funds are used to account for the receipt and use of revenue restricted by law or by direction of the city council.
Capital project funds are used to account for the construction or acquisition of fixed assets such as buildings, equipment , and roads. Debt service funds are used to account for money that will be used to pay the interest and principal on long -term debts. Proprietary fund types include i nternal service funds, which are used to 24/25
Adopted
Budget
25/26
Recommended
Budget
Change
$
Change
%
Governmental Funds:
General Fund 122,997,249$ 129,848,617$ 6,851,368 5%
Special Revenue Funds 25,577,622 29,577,772 4,000,150 14% Capital Projects Funds 105,257,920 155,408,958 50,151,037 32% Debt Service Funds 1,172,322 1,169,206 (3,116) 0% Total Governmental Fund 255,005,113$ 316,004,553$ 60,999,440 19% Proprietary Funds
Internal Service Funds 23,116,237$ 24,198,778$ 1,082,541 5% Enterprise Funds 12,200,880 10,180,464 (2,020,416) -17% Total Proprietary Funds 35,317,117 34,379,241 (937,876) -3% Total City Appropriations 290,322,230$ 350,383,794$ 60,061,564 17% 32
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BUDGET SUMMARY
City of Indio
FY 2025-26
account for the financing of goods and services provided by one city department to another on a cost-reimbursement basis; and enterprise funds, which are established to account for city functions that operate similarly to a private business, where operational costs are recovered primarily through user charges.
Y
ear-over-year expenditures within the general fund and capital projects fund group are expected to increase by $ 56 million due to ongoing one-time capital projects funding and contributions that were obligated in the previous budget cycle. Several projects are either under construction or early stages of design.
P
lanned spending with the capital project fund group will continue as the city utilizes bond proceeds for the ongoing building construction for the new city hall and library slated for completion Fall 2025. The capital plan includes funding commitments of the Police Administration Building and Interchange projects.
Y
ear-over-year spending within the Internal Service Fund group will increase to cover higher costs of insurance, building maintenance, and technology. The city maintains five internal service funds (ISF), which account for goods and services provided by one city department to another on a cost -reimbursement basis. Each ISF uses a distinct allocation methodology to determine a department’s fair share of the costs.
The Risk Management fund utilizes a formula based on the number of employees in each department and their respective categorization as “Safety” or “Non -Safety” to allocate expenditures for items such as city insurance. The Information Technology fund evaluates the Information Technology burden of each department to determine cost-sharing percentages for IT staffing, software upgrades, and other technological necessities. Each department’s use of vehicles determines how much the department will pay toward vehicle replacement fund and the Fleet Maintenance fund. Finally, the Building and Grounds Fund employs a square-footage methodology to cover the costs of utilities, equipment, and other repairs for city facilities.
Cha
rt 4 depicts expected “operating and capital ” revenue by funding source. The city’s largest source of revenue ($91.6 million) is derived from taxes: property taxes, sales taxes, utility users’ taxes, transient occupancy taxes, and other less significant tax sources.
Chart 4
City General Fund Operating Revenue by Funding Source
(excluding Interfund Transfers)
Taxes 91,634,066$ 77.46%
Intergovernmental 180,000 0.15%
Licenses & Permits 5,213,000 4.41%
Fines and Forfeitures 600,000 0.51%
Use of Money and Property 6,806,847 5.75%
Fees & Charges 13,794,871 11.66%
Other Revenue 70,000 0.06%
118,298,784$ 100%
33
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BUDGET SUMMARY
City of Indio
FY 2025-26
The city’s next largest source of revenue is from fees and charges ($ 13.8 million).
This category represents fees collected from individuals and businesses who request specific services from the city. For example, service fees are charged for construction inspections, plan check s, special police officer assignments, excessive police responses to false alarms, and ambulance services. About $9.9 million of planned charges are directed to the Indio Water Authority for staffing and various other costs incurred by the city on behalf of the Authority. The Use of Money and Property accounts for $ 6.8 million and includes interest income , lease revenue, and $ 2.6 million generated through a revenue-sharing agreement for large-scale music events.
The two smallest sources of expected revenue are from Fines and Forfeitures ($600,000) and Other Revenue ( $70,000). Combined, these two revenue sources represent about one percent of all city “operating and capital” revenue.
C
hart 5
Summary of Sources and Uses by Fund Type
In Chart 5, the recommended FY 2025-26 “operating and capital” spending plan is summarized by Sources and Uses. “Sources” include expected revenue and any fund balance—prior-year savings—utilized to fund future operations and projects. “Uses” include planned expenditures as well as expected increases in fund balance—future year savings. Increases in fund balance occur when revenue exceeds actual annu al expenditures. Chart 5 reflects how much each fund type is relying on resources already received as opposed to revenue expected to come in during the year as well as how much revenue will remain unspent by the end of the year (fund balance increase). Overall, fund balance—also called net position for proprietary funds —is Fund Balance
Usage
Estimated
Revenue
Total Available
Financing
Sources:
General Fund 6,108,542$ 123,740,075$ 129,848,617
Special Revenue Funds 17,154,809 16,066,501 33,221,310 Capital Projects Funds 65,343,241 95,352,830 160,696,071 Debt Service Funds - 1,169,206 1,169,206
Internal Service Funds 2,226,428 22,344,720 24,571,148 Enterprise Funds 0 10,193,130 10,193,130
Total Sources 90,833,019$ 268,866,462$ 359,699,482$
Fund Balance
Increases
Recommended
Expenditures
Total Available
Requirements
Uses:
General Fund -$ 129,848,617$ 129,848,617
Special Revenue Funds 3,643,538 29,577,772 33,221,310 Capital Projects Funds 5,287,113 155,408,958 160,696,071 Debt Service Funds - 1,169,206 1,169,206
Internal Service Funds 372,370 24,198,778 24,571,148
Enterprise Funds 12,666 10,180,464 10,193,130
Total Uses 9,315,686$ 350,383,796$ 359,699,481$
34
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BUDGET SUMMARY
City of Indio
FY 2025-26
expected to be drawn down $90.8 million to support planned expenditures during the coming fiscal year.
C
hart 6
Summary of Fund Balance/Net Position by Fund Type
for the Budget Year
Chart 6 depicts the projected beginning and ending fund balance for all governmental funds, and the beginning and ending net position for proprietary funds. General Fund fund balance is expected to be reduced by $6.1 million ( 9.4%). The planned drawdown covers the cost of planned infrastructure, one-time projects including an OPEB and Section 115 Pension contribution . The General Fund fund balance is expected to total $58.5 million, of which $19 million will remain reserved in case of fiscal emergency.
F
und balance within the Special Revenue Fund group will be reduc ed $15.6 million (46.3%) as the city utilizes accumulated funds for infrastructure and road repair .
Fund balance within the Capital Project Fund group will be reduced by $40 million (59.8%) as the city continues to utilize bond proceeds as it nears completion of the new library and a new city hall building and completion of various capital projects underway like the Sports Park.
N
et position in the city’s Internal Service Fund group will decrease by $1.8 million (51.5%), primarily due to increased insurance premium costs, hardware and software expenditures within the Information Technology Department within the Building and Grounds unit for facility maintenance projects. Net position in the city’s Enterprise Fund group will grow slightly by $710,887 (1. 81%) due to one-time expenditure contributions to the internal service funds.
Fund Type
Estimated
Beginning
Fund
Balance/Net
Position
Estimated
Revenue
Recommended
Expenditures
Estimated
Ending
Fund
Balance/Net
Position
%
Change
General Fund 64,665,748$ 123,740,075$ ( 129,848,617)$ 58,557,206$ -9.4% Special Revenue Funds 29,208,953 16,066,501 (29,577,772) 15,697,682 -46.3% Capital Projects Funds 100,349,078 95,352,830 (155,408,958) 40,292,950 -59.8% Debt Service Funds - 1,169,206 (1,169,206) (0) 0.0% Internal Service Funds 3,597,552 22,344,720 (24,198,778) 1,743,494 -51.5% Enterprise Funds 698,221 10,193,130 (10,180,464) 710,887 1.81% 35
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BUDGET SUMMARY
City of Indio
FY 2025-26
THE GENERAL FUND BUDGET
The General Fund is the city’s primary operating fund, and it accounts for all activity not required to be accounted for in another specialized or restricted fund. The General Fund encompasses many of the commonly thought of activities occurring within a municipal government. These activities include police services , fire protection, senior and teen services, building and safety, plan checks, street maintenance, park maintenance, and general city administration. As summarized in Chart 2, t he FY 202 5-26 recommended General Fund budget establishes $ 129.8 million in spending authority, $5.5 million more than authorized the pr evious year.
The increase to operational budget is due to increased costs of related compensation costs related to CalPERS pension adjustments, insurance costs, MOU obligations and addition of staffing additions . As reflected in Chart 6, General Fund revenue is expected to total $123.7 million, a year-over-year decrease of $5.5 million (5%).
GENERAL FUND REVENUE
Revenue captured within the General Fund is considered general purpose and at the city council’s discretion to allocate toward any municipal purpose in the proportion they feel meets the needs of the public. To estimate revenue, the city reviews prior- year revenue results along with prospective economic and operational trends. In some cases, the city also receives input from specialized consultants. Revenue projections for FY 2025-26 incorporate increases across most revenue categories as shown later in Chart 7.
C
hart 7
General Fund Revenue by Source
Chart 7 illustrates all General Fund revenue by source. Most revenue is sourced through taxes, which are expected to generate $9 1.6 million next year. The city expects to receive $13.7 million from fees and charges. The category Use of Money and Property represents six percent of total revenue, generated through the investment of idle cash ($500,000), the rental of city owned property ($100,000), Cannabis Community Benefits ($250,000), an agreement tied to large-scale music events ($2.6 million), and exclusive contractual arrangements to provide services on public property such as trash pickup , gas, cable, and towing ($3 .3 million). Four percent of budgeted General Fund revenue ($5.4 million) represents transfers i n, which mostly consist of funding from two public -safety community facility districts Taxes 91,634,066$ 74%
Int
ergovernmental 180,000 0%
Licenses & Permits 5,213,000 4%
Fines & Forfeitures 600,000 0%
Use of Money and Property 6,806,847 6%
Fees and Charges 13,794,871 11%
Transfers In 5,441,291 4%
Other Revenue 70,000 0%
123,740,075$ 100%
36
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BUDGET SUMMARY
City of Indio
FY 2025-26
(CFDs) that support police and fire services. Revenue generated from Licenses and Permits is expected to total $5.2 million. The city expects to generate $600,000 from Fines and F orfeitures, $180,000 from Intergovernmental (federal and s tate agencies), and $70,000 from miscellaneous sources.
Cha
rt 8 depicts year-over -year changes in General Fund revenue. The chart compares revenue as it was adopted one year ago in June of 2024 to the current FY 2025-26 expectation and breaks down tax revenue by source. Throughout the fiscal year, revenue estimates are modified by the City Council; however, the comparison used is year-over-year to reflect broad changes in revenue driven by the economy and local business operations.
C
hart 8
Year-to-Year General Fund Revenue Comparison by Source
Sales Tax and Measure X Transaction and Use Tax
The local sales tax rate is 8.75 percent. Sales tax is collected and distributed by the California Department of Tax and Fee Administration. The tax rate is comprised of the State of California’s 6.25 percent, the countywide road maintenance and transit program’s 0.5 percent, and the City of Indio’s two percent. The city’s tax share is one percent transaction and use tax (Measure X) and one percent Bradley Burns sales and use tax. Sales tax is expected to total $36.2 million, representing 29 percent of all General Fund revenue. Measure X revenue is expected to total $18.2 million next year, while regular sales tax is expected to total $18.0 million.
P
roperty Tax
A one percent property tax is imposed on all real and tangible personal property located within the city’s limits. Property Tax is collected by the county tax collector and a portion is remitted to the city. Property Tax revenue is estimated to total almost $13.4 million. In addition to regular property tax —in-lieu of vehicle license fees—in 2004 the state granted cities a greater portion of property tax. The in -lieu 24/25
Adopted
Budget
25/26
Recommended
Budget
Change
$
Change
%
Revenue
%
Sales Tax 36,700,000$ 36,200,000$ (500,000)$ -1% 29% Property Tax 27,113,000 27,525,785 412,785$ 2% 22% Transient Occupancy Tax 15,274,106 15,707,994 433,888$ 3% 13% Fees and Charges 12,373,168 13,794,871 1,421,703$ 11% 11% Utility Users Tax 10,593,115 11,100,287 507,172$ 5% 9% Use of Money & Property 7,116,496 6,806,847 (309,649)$ -4% 6% Transfers In 4,505,000 5,441,291 936,291$ 21% 4%
License & Permits 5,210,000 5,213,000 3,000$ 0% 4% Business License Tax 650,000 650,000 -$ 0%
1%
Fines & Forfeitures 600,000 600,000 -$ 0%
0%
Property Transfer Tax 450,000 450,000 -$ 0%
0%
Intergovernmental 155,000 180,000 25,000$ 16% 0%
Other Revenue 150,000 70,000 (80,000)$ -53% 0%
Total 120,889,885$ 123,740,075$ 5,553,889$ 5% 100%
37
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BUDGET SUMMARY
City of Indio
FY 2025-26
portion is expected to total $14.1 million next year, bringing the cumulative revenue estimate up to $2 7.5 million. Property tax revenue represents 22 percent of all General Fund revenue.
Tr
ansient Occupancy Tax
Transient Occupancy Tax (TOT) is imposed on persons staying 30 days or less in a hotel, inn, home rental, or other lodging facility. The city’s TOT rate is 13 percent on most lodging facilities and 10 percent on facilities with more than 50 guest rooms.
TOT revenue is estimated to total $ 15.7 million, representing 13 percent of all General Fund revenue.
U
tility Users’ Tax
The current Utility Users’ Tax ( UUT) rate is six percent on telephone, gas, electric, and water; and three percent on cable television. Tax revenue is remitted to the city by each utility company and estimated to total $11.1 million next year. This source of revenue represents nine percent of all General Fund revenue.
Li
censes & Permits
Licenses and permits are essential for regulating various activities and ensuring compliance with local laws. Business licenses are required for all businesses operating with the city including home-based businesses. The administers various permits including building. Licensing and permitting fees were increased in February 2022 with the adoption of fee study. Fees are subject to CPI increase annually in July in accordance with the adopted fee study. This source of revenue represents four percent of all General Fund revenue.
R
eal Property Transfer Tax
Real Property Transfer Tax is imposed on documents recorded in the transfer of ownership in real estate. The tax rate is $0.55 per $1,000 worth of property value.
This tax is estimated to total $450,000 next year, representing less than one percent of all tax revenue.
Fees and Charges
Fees and charges are collected by the city to help offset the cost of services that benefit an individual or a group of individuals. Fees are charged for various safety inspections, officers assigned to schools, excessive police responses to false alarms, and ambulance services, to name a few. The largest single source of fee revenue is derived from city services provided during major music-festival events ($6.3 million).
The second largest source of fee revenue is associated with ambulance services, which are expected to generate $3.5 million.
B
y law, fees cannot exceed the actual costs of service. In other words, there is no profit to the city when a fee is collected. At best, the city breaks even. Fees and charges represent 11 percent of the city’s General Fund revenue and are expected to total $13.7 million next year.
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BUDGET SUMMARY
City of Indio
FY 2025-26
Us
e of Money and Property
This revenue category represents $6.8 million generated through the renting, leasing, and investing of city assets. In total, this source of revenue accounts for about six percent of General Fund revenue. Within this category, the city expects to recognize $2.5 million through a revenue-sharing agreement for large-scale music events.
Tr
ansfers In
This category of revenue represents funds that are originally collected outside of the General Fund, in another city fund, and redirected into the General Fund to cover specific service costs. The city expects to transfer $5.4 million into the General Fund from two public safety assessment Community Facilities District funds that help finance police and fire services. This revenue source represents four percent of all General Fund revenue.
Fin
es and Forfeitures
Fine and F orfeiture revenue is collected when the city’s municipal code is violated.
Illegal parking, dilapidated landscape, excessive trash and exposed trash containers, are common violations. The revenue estimated for next year remains the same as last year ’s at $600,000, representing less than one percent of all General Fund revenue.
In
tergovernmental
This category represents revenue received from federal, state, and other local government agencies. The se funds are typically provided to reimburse the city for some required activity like complying with state mandates. Because most funds are restricted to a particular purpose, very little is recognized in the General Fund.
Intergovernmental revenue is expected to total $180,000, representing less than one percent of all General Fund revenue.
Ot
her Revenue
This category captures revenue collected for infrequent reimbursements and revenue that does not fit into any other revenue category. Based on the historical average, the city anticipates collecting about $70,000 in this revenue category. In total, Other Revenue represents less than one percent of all General Fund revenue.
GENERAL FUND EXPENDITURES (APPROPRIATIONS)
About $42.7 million of general fund expenditures will be spent on services, which include payments for professional services, contract labor to Riverside County for fire protection and ambulance services, utility costs, and payments to internal services departments for facility maintenance, vehicle maintenance, insurance, and other overhead costs. The city anticipates spending $43.7 million on employee salaries and benefits. Capital spending will account for approximately $ 1.2 million of all General Fund expenditures next fiscal year. About $46.9 million of the recommended General Fund budget will be allocated to cover purchased services and other operating costs such as materials, supplies, small tools, and minor equipment. Of the total budget, $900,000 will be appropriated to address unforeseen financial circumstances (contingencies).
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BUDGET SUMMARY
City of Indio
FY 2025-26
C
hart 9
General Fund Expenditures by Category
GENERAL FUND EXPENDITURES BY DEPARTMENT AND DIVISION
Chart 10 reflects planned General Fund spending by department and division. For comparison purposes. Descriptions of what each budget unit’s primary purpose is can be found in Schedule 9 General Fund Detail.
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BUDGET SUMMARY
City of Indio
FY 2025-26
Chart 10
General Fund Appropriations by Department and Division
Public Safety (Police and Fire)
Police protection accounts for the largest portion ($4 6.1 million) of all planned General Fund expenditures. In addition to typical policing operations, the police department budget also includes code enforcement operations ($3.2 million) of the police department’s budget. About $ 23.1 million (17%) of the budget supports fire 24/25
Adopted
Budget
25/26
Recommended
Budget
Change
$
Change
%
Administration
City Council 415,710$ 413,495$ (2,215)$ -1% City Attorney 800,000 775,000 (25,000) -3% City Manager 1,350,511 1,402,761 52,250 4% Human Resources 1,390,615 1,716,498 325,883 26% Senior Services 1,085,278 1,105,217 19,939 2% Teen Services 1,294,034 1,304,634 10,600 1% Community Services 1,702,035 1,018,483 (683,552) -52% City Clerk 578,482 569,925 (8,557) -2% Finance 2,505,098 2,325,570 (179,528) -7% Communications & Marketing 737,096 1,421,765 684,669 153% City Beautification 703,578 694,736 (8,842) -3% Animal Control 1,280,000 1,380,000 100,000 8% Emergency Prepared. 265,959 263,851 (2,108) -1% Total Administration 14,108,396 14,391,935 283,539 2% Public Works
PW Eng. and Admin. 2,135,352 2,075,489 (59,863) -3% Parks and Parkways 4,105,554 6,050,353 1,944,799 57% Street Maint and Ops 3,438,053 3,661,387 223,334 7% Total Public Works 9,678,959 11,787,229 801,095 9% Community Development
Building and Safety 2,315,160 2,326,238 11,078 0% Planning 1,889,557 2,162,461 272,904 21% Total Community Development 4,204,717 4,488,699 283,982 8% Police Services
Police Administration 2,985,721 3,224,576 238,855 7% Police Field Services 19,362,420 21,368,517 2,006,097 11% Police Investigations 9,935,617 9,991,663 56,046 1% Police Traffic Safety 1,486,865 1,847,987 361,122 24% Police Support Services 6,123,363 6,411,758 288,395 5% Code Enforcement 3,249,188 3,293,725 44,537 1% Total Police Protection 43,143,174 46,138,226 2,995,052 7% Fire and Ambulance 22,128,324 23,111,325 983,001 5% Economic Development 1,526,724 1,534,537 7,813 1% Non-Departmental (1011190) 9,706,955 10,034,659 327,704 1% Measure X (Sales Tax) Projects 18,500,000 18,362,007 (137,993) -1% Grand Total 122,997,249$ 129,848,617$ 5,544,193$ 4%
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BUDGET SUMMARY
City of Indio
FY 2025-26
and ambulance services, which are contracted through the County of Riverside.
Combined, these public safety operations represent 53 percent of all planned General Fund expenditures.
The primary reasons for the recommended increase in Police Department spending are higher salaries and benefit cost and ongoing operational cost increases. Until an officer is at the top of their pay range, they typically receive an annual five percent step (pay) increase. There are no additional police officer positions incorporated into the recommended budget. Overhead costs, which are allocated through five internal service departments, will be higher to cover increasing costs for: insurance, building maintenance, computer performance and network redundancy, new vehicles, and maintenance on existing equipment.
T
he recommended increase in the Fire Department budget covers increasing costs as required by the service provider, the Riverside County Fire Department. The annual contract is expected to increase $1 million (5%). In addition, the city participates in the Ground Emergency Medical Transportation (GEMT) supplemental reimbursement program. This program provides additional funding to eligible governmental entities that provide GEMT services to Medi-Cal beneficiaries.
N
on-Departmental
The recommended non-departmental budget ($10 million) will be appropriated for long-term leases ($1 million), tax-sharing agreements ($1.6 million), various city memberships ($404,000), and unforeseen—to be determined—spending needs ($900,000). Next year, contributions will be made to set aside funding for OPEB ($1.5 million) and Pension ($1 million) contributions to address the City’s unfunded liabilities. Prior year one-time monies will roll forward for various property acquisitions ($2.0 million).
M
easure X
The Measure X budget unit was established to segregate expenditures supported by revenue derived from a 2016 ballot measure (Measure X) that authorized a local one- percent transaction and use tax . For FY 2025-26, planned Measure X expenditures total $18.3 million. Measure X funds will be appropriated to cover road maintenance ($5 million), bond debt ($7.8 million), and funding to set aside funding for Phase 2 of the Public Safety Campus, Police Department Headquarters building. All Measure X funds are received by the General Fund and are to be transferred to the Measure X Capital Projects fund (Fund 302).
Ad
ministration
City Administration accounts for about $ 14.3 million of all planned General Fund expenditures. Administrative activities include finance ($2.3 million), human resources ($1.7 million), city attorney services ($775,000), city clerk ($569,925), community services ($1 million), teen and senior services ($2.4 million), communication and marketing ($1.4 million), city council ($413,495), city manager’s office ($1.4 million), emergency preparedness ($263,851), animal control services ($1.3 million), and City Beautification ($694,736).
T
he city contracts the County of Riverside for animal control services. The City 42
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BUDGET SUMMARY
City of Indio
FY 2025-26
Beautification coordinates beautification efforts with a mission to create a beautiful, clean, and healthy Indio that residents and visitors can take pride in. With the name “Indio Lindo,” the beautification program aims to achieve this mission by developing and implementing effective public education and community improvement programs that include community clean-ups, park clean-ups, trash enclosure improvements, building beautification programs, residential property improvements, public education, and school promotions.
Public Works
The Public Works Department budget will provide funding for planning, designing, constructing, operating, and maintaining the city’s infrastructure: public roads, bridges, parks, storm drains, and all city owned properties and facilities. The increase to the budget includes the costs for additional maintenance services to support the landscaping, sports park and additional maintenance needs included the addition of a (1) Facilities Maintenance Worker and (2) PT Community Program Aide to ass ist with ongoing code enforcement needs. The Public Works budget totals $11.7 million.
Community Development
Community Development can be understood as the city’s effort to plan and build assets that increase the capacity of residents to improve their quality of life. The Community Development budget is broken down into two units: Building and Safety ($2.3 million) and Planning ($2.1 million). Beyond the typical increase in salary costs tied to normal job class progression and inflationary increases in overhead (internal service) costs, there are no significant year -over-year changes in the Community Development budget. The Planning budget continues to be funded for the one-time rollover annexation project.
Economic Development
The Economic Development budget is funded to facilitate improvement in the economic well-being and quality of life for the community by retaining and creating jobs, usually by influencing private -sector investment. T he recommended budget totals $1.5.
Similar to the prior year, several of the capital projects continue to roll into the fiscal year 2025-2026. The capital plan includes an additional $5 million set aside Measure X dollars to fund Phase 2 of the Public Safety campus for the P olice Department Headquarters Building, providing a total General Fund Measure X contribution of $10 million. The project is estimated at approximately $40 million dollars. The Measure X set aside funds will aid in off-setting the capital cost and reduce the amount of bonds the city will need to issue for this project.
The Monroe interchange and Jackson interchange project have also been assigned available fund balance for the future construction of these projects. A majority of these resources have been allocated to the Monroe interchange project; approximately $23 million.
In addition to the funds set aside for the P olice Department Headquarters Admin Building, Monroe Interchange project, Measure X sales tax resources will cover debt service payments and typical annual road maintenance ($ 5 million). The portion of 43
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BUDGET SUMMARY
City of Indio
FY 2025-26
Measure X dedicated to paying debt service increased this year to $7.8 million (Judgement Obligations Bonds & 2022 Lease Revenue Bonds). Additional Measure X dollars are anticipated to be committed to pay for the debt service related the Police Department Headquarters Building bonds anticipated to be issued during the 2025- 26 fiscal year.
GENERAL FUND RESERVES
At the end of FY 2025-26, the city expects to have about $59 million in fund balance.
Basically, fund balance is the difference between assets and liabilities. Not all fund balance is spendable, like when the city is owed money (promissory note) or is holding land for resale. The portion of fund balance not spendable is expected to total $8.7 million at the end of FY 2025-26. Restricted fund balance accounts for resources that are legally restricted to a particular purpose. It’s not common to have restricted resources in the General Fund, but in this case the funds represent resources ($3.5 million) that have been deposited into a trust account that restricts use to covering pension costs, in an IRS code section 115 trust.
C
ommitted fund balance represents funds that are reserved for emergencies. An emergency could mean an unplanned infrastructure repair or the need to protect core service levels during an economic recession. The city strives to maintain a reserve balance in line with recommendations from the Government Finance Officers’ Association, who suggest a minimal set aside equal to 15 percent of ongoing general- purpose revenue. The guidelines go on to specify that actual reserve balances should be orientated to individual city operations. Upon approval of the FY 202 5-26 recommended budget by the city council, committed fund balance will increase $500,000, bringing its balance up to $1 9 million,15.4 percent of on -going General Fund revenue.
C
hart 11
Estimated General Fund Reserve Balances by Category
24/25
Expected
Ending
Balance
Recommended
Changes
25/26
Expected
Ending
Balance
Non-Spendable 8,787,064$ -$ 8,787,064$
Restricted 3,542,601 1,000,000 4,542,601$
Committed 18,500,000 500,000 19,000,000$
Assigned 24,102,082 1,823,099 25,925,181$
Unassigned 9,734,001 (8,931,641) 802,360$
Grand Total 64,665,748$ (5,608,542)$ 59,057,206$ 44
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BUDGET SUMMARY
City of Indio
FY 2025-26
CAPITAL IMPROVEMENT PLAN
T
he city’s Capital Improve ment Plan (CIP) is not just a list for new construction projects. The CIP encompasses a broad range of projects from bridge seismic retrofitting to median landscape improvements, pedestrian sidewalk improvements, street rehabilitation, interchanges and building projects. A complete list of planned projects can be found in the CIP section of the budget. Categorically, next year’s recommended projects and their expected costs are listed in Chart 12.
For
FY 202 5-26, The CIP plan totals $ 205 million, subsidized with $ 70.9 million in General Fund resources. Project timelines vary, often taking more than one fiscal year to complete. Thus, some of the planned projects, and their associated funding, was approved in the previous year.
Cha
rt 12 summarizes the CIP plan and the General Fund support needed to complete the projects. More project details can be found in the CIP section of the budget document.
C
hart 12
Capital Improvement Plan Projects
STRATEGIC PLANNING AND GOALS
A strategic plan serves as an action plan for the city’s future. It contains many components and assists in creating an overarching theme around which the city can make operational and financial decisions. Strategic plans can cover broad topics, such as, describing a vision of what the city sees itself becoming, establishing a mission statement that describes the city’s purpose, and committing to values and ethics that describe the city’s character. Additionally, a strategic plan helps to outline areas of focus, set forth specific goals, and identify clear action items that, if accomplished, will lead to achieving those goals.
Category Project Costs
General Fund
Financial
Support
Bridges 32,578,752$ -$
Streets 28,621,246 6,232,193
Pavement Rehabilitation 18,944,096 10,070,426
Interchanges 71,021,280 27,779,280
Sidewalks 2,010,354 -
Storm Drains 11,416,094 6,327,560
Transportation Plans 550,000 -
Traffic Signals 13,573,854 5,987
Parks 12,181,839 6,105,140
Buildings 14,423,974 14,423,974
Grand Total 205,321,489$ 70,944,560$
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BUDGET SUMMARY
City of Indio
FY 2025-26
During the budget study sessions, the City Council reviews, discusses, and prioritizes the city’s projects in accordance with the Strategic Plan. The city recently has gone through the Strategic Planning process to adopt a new Strategic Plan for the next chapter for the city scheduled for adoption late June 2025. This budget has been developed in connection with the 2022-2024 strategic plan that encompasses the input by City Council, staff, and the public that were determined to be the greatest needs of the City of Indio.
The following are details surrounding the city’s vision, mission statement, and core values, along with the framework for strategic planning as adopted in the 2022-2024 strategic plan.
Vision
The City of Indio is recognized as a vibrant Desert community where people live, work, play, shop, visit and thrive. (Strategic Plan)
Mission Statement
The City of Indio’s public servants provide outstanding municipal services to enhance the quality of life for your residents, visitors and businesses by promoting growth and prosperity.
Ethics
City employees and officials are expected to demonstrate the highest standards of personal integrity, honesty and conduct in all activities in order to inspire public confidence. We must preserve and protect the public trust in all our activities.
Core Values
Areas of Focus
To better understand which action items and goals will take precedence in the upcoming years, strategic planning is broken down into specific areas of focus and then prioritized using an alphabetical ranking method. City Council, staff, and the public are encouraged to provide open and honest feedback at publicly held meetings on which items they believe would benefit Indio the most. Areas of focus are broken down into the nine following categories:
Honesty &
Integrity
Fiscal
Responsibility
Open & Honest
Communication
Exceptional
Service
Cooperation &
Collaboration
Community
Involvement
Effectiveness &
Efficiency
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BUDGET SUMMARY
City of Indio
FY 2025-26
1) Public safety
2) Business & Job Growth
3) Community Infrastructure
4) Community Beautification
5) Downtown & Highway 111 Revitalization
6) Festivals, Events, Arts, & Culture
7) Community outreach, communication & participation
8) Financial & Environmental sustainability & operational excellence E
ach area of focus contains five to ten specific projects along with the estimated cost and potential funding sources. While some projects will be funded primarily with General Fund dollars, other projects present opportunities to utilize grants and other funding sources. Some projects are one- time only, and other projects require debt service funding commitments spanning a range of time. Each option must be carefully considered for its current and future financial impacts and obligations, as well as its overall contribution to the city’s vision and goals.
R
anking Method
The following ranking method is used to categorize the importance of each item within a focus area.
City Council met in the prior fiscal year to discuss their rankings and provide direction to staff on the way forward with the strategic plan.
BASIS OF ACCOUNTING
Consistent with the city’s Annual Financial Report, Governmental Funds ( general fund, special revenue, capital project, and debt service) are calculated and budgeted using the modified accrual basis of accounting. Expenditures are recognized in the accounting period in which the liabilities are incurred. Exceptions to the general rule include expenditures related to (1) compensated absences; (2) principal and interest on general long-term
debt, which is recognized when due; and (3) prepaid expenses, •Stands for "very important;" something you must do.A
•Stands for "important;" something you should do. This is not as important as your 'A' tasks.B
•Stands for things that are "nice to do;" but which are not as important as 'A' or 'B' tasks.
C
•Refers to "delegate." Is there another agency responsible or
should be?D
•Stands for "eliminate." It isn't a priority.E
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BUDGET SUMMARY
City of Indio
FY 2025-26
which are not recorded in the budget until paid . Following is a list highlighting the differences reported in the city’s Annual Financial Report between budgeting and financial reporting under Generally Accepted Accounting Principles (GAAP). • C
apital outlay is budgeted as an expense, but is capitalized under GAAP • Depreciation of capital assets is recorded as an expense under GAAP, but is not budgeted
• Proceeds from bond sales are budgeted as revenue or other sources of funds, but recorded as a liability under GAAP
• Bond principal payments are budgeted as an expense but recorded as a reduction of the bond liability under GAAP
T
he city’s Proprietary Fund budgets (e nterprise and internal service f unds) are calculated using the accrual basis of accounting. Fiduciary Funds represent funds held by the city in a custodial capacity and do not involve the recording of city revenue or expenses but are included in the budget document to provide the reader a broader view of the financial transactions being handled by the city.
SUMMARY OF FINANCIAL POLICIES
The city continues to act in accordance with the Financial and Budget Management Policy adopted in 2010, the city’s Fund Balance Policy adopted in 2013, and a Continuing Disclosure Compliance Policy adopted in 2016, along with numerous other financial policies. These policies ensure consistent and professional conduct in all fiscal matters by requiring sound fiscal management through the establishment of strategies in the areas of accounting, financial planning, budgeting, revenue projection, fees, reserves (fund balance), debt, and cash flow. Following is a summary of some of the financial policies that apply to budget development and financial management.
Fu
ll versions of all city financial policies are available on the city’s website at:
https://www.indio.org/your_government/city_manager/admin_policies.htm Links to specific policies are provided at the end of each section below.
F
inancial and Budget Management Policy
The Financial and Budget Management Policy, adopted in 2010, provides the most widespread overview of the city’s financial management procedures. The policy enforces consistent and reliable management of the city’s finances and ensures that the city is fin ancially able to meet its immediate and long -term service objectives.
Broken down into 14 sections, this policy is designed to promote sound and consistent financial management in all fiscal and budgetary matters. The first five sections discuss the purpose, scope, general policy, affiliated agencies, and responsibility regarding city financial and budget management. The last nine sections, as follows, provide detailed requirements on more specific aspects of financial management, budgeting and reporting.
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BUDGET SUMMARY
City of Indio
FY 2025-26
Policy Section Provides Direction On
Accounting Practices
and Controls
• Implementation of internal controls
• Auditing, required financial reporting
Financial Planning • Future financial planning and forecasting Budgeting • Recommendation and adoption of annual budget • Definition of balanced budget
• Budget reporting, budget adjustments
• Departmental responsibilities and discrepancy
reporting
Revenue • Development and maintenance of diversified and reliable revenue streams
• Revenue surpluses and shortfalls
• Efficient use of revenue, use of one-time revenues
Service Fees • Establishment of reasonable cost recovery • Requirements of fee studies
Expenditures and
Appropriations
• Delivery of high service levels at lowest possible
cost
• Projection and estimation of expenditures
• Expenditure authorization and unused
appropriations
Contingencies and
Reserves
• Formation of contingency levels, general fund
reserves, reserves for compensated absences,
workers’ compensation, and retirees’ health
insurance
• Replenishment of reserves
Debt Management • Maintenance of bond ratings, analysis of future borrowing
• Debt terms and timeliness, debt covenants
• Refunding techniques
Link to Financial and Budget Management Policy:
https://www.indio.org/civicax/filebank/blobdload.aspx?BlobID=22821 Ca
pital Asset/Improvement Reporting
The city’s Capital Asset/Improvement Reporting policy establishes procedures for the purchase, identification, custody, and inventory of capital asset acquisitions. Last updated in 2006, this policy will be reviewed and updated in the recommended budget year. The current Capital Asset/Improvement Reporting policy defines capital asset reporting thresholds and is designed to comply with Governmental Accounting Standards Board (GASB) Statement No. 34.
This policy provides for the assignment of capital asset and capital improvement numbers, capital asset transfers, and capital asset improvements and deletions.
A
dditionally, the policy discusses the inventory process for capital assets and provides internal worksheets for asset acquisitions and infrastructure. 49
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BUDGET SUMMARY
City of Indio
FY 2025-26
Link to Capital Asset/Improvement Reporting Policy:
https://www.indio.org/civicax/filebank/blobdload.aspx?BlobID=22809
Fund Balance Policy
The city’s Fund Balance Policy authorizes and directs the Finance Director to prepare financial reports which accurately categorize fund balance as per Governmental Accounting Standards Board (GASB) Statement No. 54. Fund balance is essentially the difference between the assets and liabilities reported in a governmental fund.
There are five separate components of fund balance, each of which identifies the extent to which the city is bound to honor constraints on the specific purpose for which amounts can be spent. Details by fund for the following fund balance categories can be found in Schedule 3.
1) Non-spendable fund balance (inherently non-spendable) 2) Restricted fund balance (externally enforceable limitations on use) 3) Committed fund balance (self-imposed limitations on use) 4) Assigned fund balance (limitation resulting from intended use) 5) Unassigned fund balance (residual net resources)
Link to Fund Balance Policy:
https://www.indio.org/civicax/filebank/blobdload.aspx?blobid=24727
Debt Management Policy
In 2017, the city adopted a Debt Management Policy. This policy sets forth debt management objectives and guidelines for the issuance and administration of debt and other financing obligations of the city and its related entities for which the governing body consists of the same individuals as the City Council. Additionally, the policy is intended to facilitate compliance with Section 8855(i) of the California Government Code as amen ded by SB1029, enacted as Chapter 307, Statutes of 2016. The policy sets forth the following objectives:
• Minimize debt service and issuance costs
• Maintain access to cost-effective borrowing
• Achieve and maintain the highest reasonable credit rating • Ensure full and timely repayment of debt
• Maintain compliance with financial disclosure and reporting undertakings • Ensure compliance with state and federal laws and regulations Section 43605 of the Government Code of the State of California limits the amount of indebtedness for public improvements to 15 percent of assessed valuation of all real and personal property of the city. Debt limits for the last three fiscal years can be found in Chart 13.
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BUDGET SUMMARY
City of Indio
FY 2025-26
Chart 13
Legal Debt Margin Information
(amounts expressed in thousands)
Last Three Fiscal Years
The City of Indio maintains one debt service fund, which was established in 2017 with the issuance of $16,300,000 in serial bonds to provide funding for the payment of a legal obligation pertaining to the Jefferson Interchange project. The debt service payment is funded with a transfer from the General Fund and is budgeted as a part of Measure X appropriations. The payment for FY 202 5-26 will be $1,162,206 with $735,000 going to principal, $ 472,419 going to interest, and $6,500 going to the fiscal agent. Chart 15 displays the full schedule of debt service payments for the debt service fund.
Chart 14
Debt Service to Maturity Schedule
2022 2023 2024
Assess Valuation(1) 9,741,010$ 10,600,256$ 10,209,624$
Debt Limit Percentage 15% 15% 15%
Debt Limit 1,461,152$ 1,590,038$ 1,531,444$
Total net debt applicable to
limit:
-$ -$ -$
Legal debt margin 1,461,152$ 1,590,038$ 1,531,444$
Fiscal Year
Ending June 30 Principal Interest
Total Annual
Debt Service
2018 650,000 512,694 1,162,694
2019 615,000
549,294 1,164,294
2020 625,000 538,431 1,163,431
2021 640,000 524,981 1,164,981
2022 655,000 509,594 1,164,594
2023 675,000 492,125 1,167,125
2024 695,000 472,419 1,167,419
2025 715,000 450,822 1,165,822
2026 735,000 427,706 1,162,706
2027 760,000 402,463 1,162,463
2028 790,000 374,844 1,164,844
2029 820,000 344,125 1,164,125
2030 855,000 310,625 1,165,625
2031 890,000 275,725 1,165,725
2032 925,000 239,425 1,164,425
2033 965,000 201,625 1,166,625
2034 1,005,000 160,969 1,165,969
2035 1,050,000 117,300 1,167,300
2036 1,095,000 71,719 1,166,719
2037 1,140,000 24,225 1,164,225
16,300,000 7,001,110 23,301,110
51