Laguna Hills City Council
December 9, 2025

ADDENDUM NO. 1 Page 2 of 2 January 5, 2024
In the unlikely case that an elected official reaches out to a Proposer, as outlined above, the Proposer must state that the Proposer is unable to communicate with the elected official pursuant to the Proposal Process Integrity Rules and refer the elected official to the RFP Coordinator.

Question 2: If a Proposer’s representative is a personal friend of a City Council member, can they talk?
Answer 2: No. As above in the Answer to Question 1, pursuant to the Proposal Process Integrity Rules, employees, officers, agents, consultants, lobbyists, or other persons working for or acting on behalf of a Proposer are prohibited from contacting or communicating, or engaging in any contact or communication with any person other than the RFP Coordinator, including an elected or appointed official of the Cities during RFP process until each City has awarded a contract to the selected Proposer.

Answers to other questions posed during the Pre-Proposal Conference will be included in Addendum No. 2, along with the list of Pre-Proposal Conference attendees.

This addendum consists of 2 pages. Each Proposer shall include a signed copy of this Addendum No. 1 with their proposal. Failure to do so may cause the Proposer to be disqualified.

Regards,
Christine Groves
RFP Coordinator
Receipt of Addendum No. 1 is hereby acknowledged:

Signed:

Proposer’s Name: &OLIIRUG5RQQHQEHUJ
Proposer’s Company: &5 5,QFRUSRUDWHG
Date:
224

ADDENDUM NO. 2 Page 1 of 12 January 31, 2024
January 31, 2024
TO: PROSPECTIVE PROPOSERS
SUBJECT: ADDENDUM NO. 2 – Cities of Lake Forest and Laguna Hills Request For Proposals For the Collection, Transportation Processing and Diversion of Recyclable Materials and Other Materials and For the Collection, Transportation and Disposal of Municipal Solid Waste
NOTICE TO PROPOSERS: ALL PROPOSERS SHOULD BE USING THE RFP DOCUMENTS AVAILABLE ON THE CITY OF LAKE FOREST’S OpenGov PLATFORM. IF PROPOSERS HAVE ANY QUESTIONS ABOUT THIS, PLEASE

CONTACT THE RFP COORDINATOR, CHRIS GROVES, AT
[email protected] IMMEDIATELY.

This Addendum No. 2 includes the following:

Part 1. Answers to Questions Asked During the Pre-Submittal Conference Part 2. Revisions to Attachment B of the Agreement (“Detailed Scope of Work for Collection and Diversion Operations”)
Part 3. Revisions to Attachment K of the Agreement (“Reports to Be Submitted to City”) Part 4. Revisions to Proposal Forms 29a, 29b and 29c.

REVIEW THIS ADDENDUM NO. 2 CAREFULLY AND COMPLETELY AS THE

INFORMATION, CLARIFICATIONS AND ANSWERS PROVIDED IN THIS ADDENDUM NO. 2 SHALL SUPERSEDE ANY AND ALL RESPONSE(S) GIVEN DURING THE PRESUBMITTAL CONFERENCE.

PART 1. THE FOLLOWING QUESTIONS WERE ASKED DURING THE
DECEMBER 18, 2023 PRE-SUBMITTAL CONFERENCE. ANSWERS ARE PROVIDED AFTER EACH QUESTION.

Question 1: Do proposals need to be dropped off or can they be mailed in? 225

ADDENDUM NO. 2 Page 2 of 12 January 31, 2024
Answer 1: Hard copies of proposals must be received by the Lake Forest City Clerk by the deadline of 3:00 p.m., Local Time, on February 23, 2024. A proposer may choose to drop off the proposal, mail it, or have the proposal delivered by courier, Fed Ex, UPS, or other means. However, the Proposer assumes and bears all the risk of a proposal not being received by the deadline. This includes such circumstances as the proposal being delivered to the wrong building, left somewhere in the City Hall complex, the delivery service missing a “guaranteed timeframe” for delivery and other such eventualities, which would result in the proposal not being received by the deadline.

Proposals submitted to the Lake Forest City Clerk after the deadline will be returned to the Proposer unopened, and will not be considered. All proposals received by the Lake Forest City Clerk will be date and time stamped to show the date and time received. A Proposer or their representative dropping off the proposal in person will receive a receipt showing the date and time that the proposal was received.

Question 2: What persons and companies attended the Pre-Submittal Conference? Answer 2: The Pre-Submittal Conference attendees (both in person and virtual) are listed below:

Thomas Wheeler City of Lake Forest
Christine Groves City of Lake Forest
Rosalie Reyes City of Lake Forest
David Reynolds City of Laguna Hills
William O’Toole EcoNomics, Inc.

Trevor Blythe EcoNomics, Inc.

Cerene St. John Law Office of Cerene St. John
Linda Furbee EcoNomics, Inc.

Craig Doerr American Reclamation
Randon Lane Athens Services
Steven Librenjak Athens Services
Chrystal Denning CR&R Incorporated
Bill Higginbotham CR&R Incorporated
George Lazaruk CR&R Incorporated
Efrain Ramirez Edco Waste & Recycling Services
Jayme Simmons Edco Waste & Recycling Services
Keith Filson FCC Environmental Services
Rick Perkins Schaefer
David Perez Valley Vista Services
Jason Rush Ware Disposal
Brad Timmons Ware Disposal
Jay Ware Ware Disposal
Daniel Butler Waste Management
Simi Chacon Waste Management
Muyisa Kasomo Waste Management
Chris Sauritch Waste Management
226

ADDENDUM NO. 2 Page 3 of 12 January 31, 2024
Question 3: Which companies signed the Proposal Process Integrity Rules? Answer 3: The following companies signed the Proposal Process Integrity Rules:

Athens Services
CR&R Incorporated
Edco Waste & Recycling Services
FCC Environmental Services
Valley Vista Services
Ware Disposal
Waste Management
Question 4: Is distribution of kitchen food scrap pails required? Answer: Yes, as follows: In the City of Lake Forest Kitchen pails shall be distributed to Single-Family Dwellings during the period July 1, 2025 through December 31, 2025, and to Multi-Family units during the period July 1, 2026 through June 30, 2027. These kitchen pails shall be distributed at no charge to Customers.

In the City of Laguna Hills kitchen pails shall be distributed to Multi-Family units during the period January 1, 2026 through June 30, 2026. Kitchen pails shall also be distributed door-to-door to any Single Family Dwellings that did not receive kitchen pails during the 2022 Single Family Dwelling kitchen pail distribution. These kitchen pails shall be distributed at no charge to Customers.

Kitchen pails shall also be distributed to new customers at no charge throughout the Term of the Agreement. During the Term of the Agreement, replacement kitchen pails shall be provided to Customers upon request at the rate proposed in Forms 29a, 29b, and 29c.

See the revised language for Attachment B to the Agreement below for the specific methods required for kitchen Food Scrap pail distribution.

PART 2. REVISIONS TO THE SCOPE OF WORK IN ATTCHMENT B OF

THE AGREEMENT
SECTION 2.4.2 OF THE SCOPE OF WORK IN ATTACHMENT B OF THE AGREEMENT IS HEREBY REVISED AS FOLLOWS (new text is in yellow highlight):

2.4.2 Replacement of Kitchen Food Scrap Pails at Single Family Dwellings and Distribution of Kitchen Pails to New Customers Commencing Service [LH ONLY] As part of the City’s prior collection contract, kitchen pails for storage of Food Scraps were distributed to all households in Laguna Hills in 2022 with the implementation of the City’s Co-collected Food Scraps/Yard Trimmings program. Upon request from a Customer, 227

ADDENDUM NO. 2 Page 4 of 12 January 31, 2024
Contractor shall provide a replacement kitchen pail as shown in Attachment GG in accordance with the Applicable Maximum Rates in Attachment D. Public education materials describing the Residential Food Scrap/Yard Trimmings program and showing how to use the kitchen pail, shall be provided to each Customer that requests a replacement kitchen pail. Replacement kitchen pails shall be delivered by the Contractor to Customer. The public education materials to be provided with each kitchen pail are described in Section 5 of this Attachment B.

Any Single Family Dwelling Customer who did not receive a kitchen Food Scrap pail in the initial 2022 distribution (including but not limited to occupants of townhomes, condominiums, gated communities and similar developments that have individual Cart service) shall receive a kitchen Food Scrap pail as part of the distribution of kitchen Food Scrap pails to all Multi-Family units during the period from January 1, 2026 through June 30, 2026 as described in Section 2.10.3 of this Attachment B. Said Customers shall be provided with the pails at no charge.

Contractor shall deliver kitchen Food Scrap pails and the kitchen Food Scrap brochure to all new Single Family Customers within seven (7) business days of delivery of Carts or the start of Collection service, whichever is earlier. Said delivery shall be made in person to the Customer’s front door and Contractor’s Recycling Coordinator shall explain the Food Scrap/Yard Trimmings Collection Program, use of the kitchen pail and shall answer the Customer’s questions about the program.

2.4.2. Distribution of Kitchen Food Scrap Pails to Single Family Dwellings. [LF ONLY]
[LF ONLY] During the first six months of the Agreement, from July 1, 2025, through December 31, 2025, Contractor shall deliver kitchen Food Scrap pails at no charge to each Single Family Dwelling in Lake Forest. By March 1, 2025, Contractor shall provide a plan to the City for distribution of kitchen Food Scrap pails to all Single Family Dwellings.

City shall review the plan and provide any comments by April 1, 2025. Contractor shall finalize the kitchen Food Scrap pail distribution plan, and obtain City’s approval of the plan, no later than May 15, 2025.

A letter shall be sent no later than June 7, 2025, to all Single Family Dwelling Customers within the City via first class mail notifying the Customers of the plan to distribute the Food Scrap kitchen pails. The letter shall provide each Single Family Dwelling Customer with a general timeframe in which the kitchen pails will be distributed in the area in which the Single Family Dwelling Customer is located based on the approved distribution plan. A draft of the letter shall be submitted to the City for review no later than April 1, 2025. City shall review the letter and provide any comments by April 30, 2025. At Contractor’s sole expense, Contractor shall finalize and mail the letter no later than June 7, 2025. The notification letter must be approved by the City before mailing.

Said distribution shall be accomplished by Contractor’s personnel leaving a kitchen Food Scrap pail, with the kitchen Food Scrap brochure inside, on the porch or doorstep of each Single Family Dwelling. (This is commonly referred to in the industry as “drop and go”.) 228

ADDENDUM NO. 2 Page 5 of 12 January 31, 2024
Due to the number of kitchen pails to be distributed, said kitchen pails may be distributed by Contractor’s Recycling Coordinators or other Persons selected by Contractor. [Note:
as described in Section 2.10.3 in this Attachment B, distribution of kitchen pails to MultiFamily units shall be done by Contractor’s Recycling Coordinators and not other Persons.] The kitchen Food Scrap pail to be provided is shown in Attachment GG. The requirements for the brochure are in Section 5.4.5 of this Attachment B. Personnel delivering kitchen Food Scrap pails shall wear uniforms or other clothing (such as shirts or vests) that clearly identify the person as working for the Contractor. Identification badges or lanyards shall also be worn that clearly display the person’s name, photograph and Contractor’s company name, address and telephone number. Contractor shall maintain a record of the Customer name, address, date of pail delivery and total number of delivered kitchen Food Scrap pails, and provide this list to City in the monthly reports to City described in Attachment K.

In addition to the initial distribution of kitchen Food Scrap pails, Contractor shall deliver kitchen Food Scrap pails and the kitchen Food Scrap brochure to all new Single-Family Customers within seven (7) business days of delivery of Carts or the start of Collection service, whichever is earlier. Said delivery shall be made in the same manner described in this Section. Said Customers shall be provided with the kitchen pails at no charge.

SECTION 2.10.3 OF THE SCOPE OF WORK IN ATTACHMENT B OF THE AGREEMENT IS HEREBY REVISED AS FOLLOWS (new text is in yellow highlight):

2.10.3. Distribution of Food Scrap Kitchen Pails to Multi-Family Customers. [GOES IN LAGUNA HILLS CONTRACT ONLY]
[For LH] During the second six months of the Agreement, from January 1, 2026 through June 30, 2026, Contractor shall deliver kitchen Food Scrap pails and the kitchen Food Scrap pail brochure at no charge to each Multi-Family unit in Laguna Hills. The Recycling Coordinator shall accomplish the distribution by going door-to-door to each unit and discussing the Food Scrap Diversion Program and the use of the kitchen Food Scrap pail with the resident. The Coordinator shall answer questions about the program and encourage the resident to watch the video which is linked by the QR code in the kitchen Food Scrap pail brochure. During distribution of the kitchen Food Scrap pails the Recycling Coordinator shall wear a uniform or other appropriate clothing (such as a shirt or vest) that identifies them as an employee of Contractor. The Coordinator shall also wear a badge or lanyard displaying their photo, name and Contractor’s company name, address and telephone number. By September 1, 2025, Contractor shall provide a plan to the City for door-to-door distribution of kitchen Food Scrap pails to all Multi-Family units.

City shall review the plan and provide any comments by October 1, 2025. Contractor shall finalize the kitchen Food Scrap pail distribution plan, and obtain City’s approval of the plan, no later than November 15, 2025.

A letter shall be sent no later than December 7, 2025, to all Multi-Family properties’ 229

ADDENDUM NO. 2 Page 6 of 12 January 31, 2024
Authorized Customer Representatives within the City via first class mail notifying the Authorized Customer Representatives of the plan to distribute the Food Scrap kitchen pails to all Multi-Family unit occupants within the City. The letter shall provide each Authorized Customer Representative with a general timeframe in which the kitchen pails will be distributed at the Authorized Customer Representative’s Multi-Family property based on the approved distribution plan. A draft of the letter shall be submitted to the City for review no later than October 1, 2025. City shall review the letter and provide any comments by October 31, 2025. At Contractor’s sole expense, Contractor shall finalize and mail the letter no later than December 7, 2025. The notification letter must be approved by the City before mailing.

Contractor shall include in the above distribution plan, all Single Family Dwellings receiving individual Cart service that did not receive kitchen Food Scrap pails during the 2022 distribution of kitchen pails. Said Dwellings shall be included in the kitchen pail distribution plan and receive kitchen pails during the timeframe described herein at no charge to the Customer.
[GOES IN LAKE FOREST CONTRACT ONLY]
[For LF] During the second year of the Agreement from July 1, 2026 through June 30, 2027, Contractor shall deliver kitchen Food Scrap pails at no charge to each Multi-Family unit in Lake Forest. By March 1, 2026, Contractor shall provide a plan to City for door-todoor distribution of kitchen Food Scrap pails to all Multi-Family units. City shall review the plan and provide any comments by April 1, 2026. Contractor shall finalize the kitchen Food Scrap pail distribution plan, and obtain City’s approval of the plan, no later than May 15, 2026.

A letter shall be sent no later than June 7, 2026, to all Multi-Family properties’ Authorized Customer Representatives within the City via first class mail notifying the Authorized Customer Representatives of the plan to distribute the Food Scrap kitchen pails to all Multi-Family unit occupants within the City. The letter shall provide each Authorized Customer Representative with a general timeframe in which the kitchen pails will be distributed at the Authorized Customer Representative’s Multi-Family property based on the approved distribution plan. A draft of the letter shall be submitted to the City for review no later than April 1, 2026. City shall review the letter and provide any comments by April 30, 2026. At Contractor’s sole expense, Contractor shall finalize and mail the letter no later than June 7, 2026. The notification letter must be approved by the City before mailing.
[GOES IN EACH CITY’S CONTRACT]
Said distribution shall be accomplished by the Recycling Coordinators [for LH “Coordinator”] going door-to-door to provide each Multi-Family unit occupant with a kitchen Food Scrap pail as shown in Attachment GG. The Food Scrap kitchen pail brochure describing the Food Scrap/Yard Trimmings program and showing how to use the Food Scrap kitchen pail shall be provided to each Multi-Family unit occupant (See Section 5.4.6 of this Attachment B for the requirements for the Multi-Family kitchen pail 230

ADDENDUM NO. 2 Page 7 of 12 January 31, 2024
brochure.) Contractor’s Recycling Coordinators [For LH “Coordinator”] shall discuss the use of the kitchen Food Scrap pail and the Food Scrap/Yard Trimmings program with each Multi-Family unit occupant, and answer questions about the kitchen pail and Food Scrap/Yard Trimmings program. Contractor shall maintain a record of the Multi-Family unit occupant’s name (if available), address, date of pail delivery and total number of delivered Food Scrap kitchen pails, and provide this list to City in the monthly reports to City described in Attachment K.

If any Multi-Family unit occupant refuses delivery of a Food Scrap kitchen pail (and the reason is not that the occupant already has a kitchen pail and is participating in the program) Contractor’s Recycling Coordinators [For LH “Coordinator”] shall make one additional attempt to inform the Multi-Family unit occupant of the reasons for the statewide mandated Food Scrap/Yard Trimmings Collection program and the benefits of using the kitchen Food Scrap pail, and to deliver the kitchen Food Scrap pail. If the kitchen pail is refused a second time, Contractor shall retain the kitchen pail for future use within the City. Contractor shall maintain a record of the Multi-Family unit occupant’s name (if available), address, dates of pail refusal and the total number of refused Food Scrap kitchen pails being held in inventory, and provide this list to City in the monthly reports to City described in Attachment K.

If the Multi-Family unit occupant is not home when Contractor’s Recycling Coordinators [For LH “Coordinator”] are distributing the Food Scrap kitchen pails door-to-door, the Recycling Coordinators [For LH “Coordinator”] shall make a second attempt to reach the Multi-Family unit occupant by returning a second time to the Multi-Family unit at a different time of day than the first attempt. If the Multi-Family unit occupant is not home at the time of the second attempt, the kitchen Food Scrap pail with the kitchen pail brochure shall be left on the front doorstep of the Multi-Family unit. The kitchen pail shall not be left in another location within the Multi-Family complex, and shall not be left in enclosures, on top of bins or on Cart(s). Contractor shall maintain a record of second attempts at reaching the Multi-Family unit occupant(s) including the Multi-Family unit occupant’s name (if available), address, date pail was left on the front porch/doorstep and the total number of kitchen Food Scrap pails left at Multi-Family units as a second attempt to reach the Multi-Family unit occupant, and provide this list to City in the monthly reports to City described in Attachment K.

SECTION 5.4.3 OF THE SCOPE OF WORK IN ATTACHMENT B OF THE AGREEMENT IS HEREBY REVISED AS FOLLOWS (new text is in yellow highlight):

By April 30, 2025, Contractor shall professionally produce a 3-5 minute ‘how-to’ video to educate residents about the Residential Recyclable Materials, Yard Trimmings and Food Scrap Diversion Programs including best practices for use of the blue Cart and green Cart, kitchen pails, Containerization of all materials and additional information as directed by City. Once completed, two (2) thirty-second “commercials” shall be edited from the video to promote the video to Single Family and Multi-Family Dwelling Residents through social media, the City’s website and other means.
231

ADDENDUM NO. 2 Page 8 of 12 January 31, 2024
The video shall adhere to the City’s style-guide and branding. The video shall include acceptable items for blue Cart recycling, green Cart Food Scraps/Yard Trimmings and for placement in the Food Scrap kitchen pail, how the pail is emptied in Carts at Single Family Dwellings and how it is emptied into Bins and/or Carts at centralized enclosures or other centralized locations at Multi-Family complexes. The video shall also include information on special programs, including but not limited to HHW and Sharps. Contractor shall provide City a shooting script for the residential how-to video for review and approval by February 15, 2025. The completed video shall be hosted on the Contractor’s website, the City’s website, and shall be distributed through the City’s social media channels. The completed video shall be accessible to residents via a ‘Quick Read Code’ (QR Code) that will be included in the Recycling Guide, the kitchen Food Scrap pail brochure and other print materials prepared as part of the Public Information and Consumer Education programs.

Contractor shall notify City thirty (30) days before commencement of this project to determine if the City will take this project on in-house, the City then has thirty (30) days after notification to determine if it shall take on the production of the training video ‘in house.’ The City shall notify the Contractor, in writing, of its decision.

The City, in its sole discretion, may fund the production of the training film described herein. If the City determines that it will take production of the training film ‘in house’, Contractor shall reimburse the City for up to $9,000 of production costs. Production costs that shall be reimbursed to the City by the Contractor shall include filming costs, editing costs, consulting costs to develop the script, City staff time to assist with script development and production, licenses for stock footage, filming costs for b-roll footage, etc. City shall submit an itemized invoice to the Contractor for all production costs associated with the development of the training film described herein.

At the City’s discretion, Contractor shall include Spanish subtitles within the video.

SECTION 5.4.5 OF THE SCOPE OF WORK IN ATTACHMENT B OF THE AGREEMENT IS HEREBY REVISED AS FOLLOWS (new text is in yellow highlight):

5.4.5. Food Scrap Kitchen Pail Brochure – Single Family Dwellings. [GOES IN LAKE FOREST CONTRACT ONLY]
At Contractor’s sole expense, the Contractor shall prepare a professional, well-formatted and designed brochure for the kitchen Food Scrap pail distribution to Single Family Dwellings. The brochure shall contain information regarding the requirements of SB 1383 in relation to Food Scraps, a “how to” guide for Food Scrap recycling including use of the Food Scrap kitchen pail and Food Scrap/Yard Trimmings Cart, best practices for Food Scrap recycling, which types of Food Scraps go into the Food Scrap kitchen pail and Food Scrap/Yard Trimmings Cart, and which types of Food Scraps must go into the MSW Cart. 232

ADDENDUM NO. 2 Page 9 of 12 January 31, 2024
The brochure shall contain the QR code that links to the video created by Contractor as descried in Section 5.4.3 of this Attachment B.

Contractor shall submit the draft brochure to the City for review on or before March 1, 2025. City shall review, comment and review the final draft of the brochure for approval.

Brochures shall be printed no later than June 1, 2025. Contractor shall distribute the brochure when distributing the kitchen Food Scrap pails to all Single-Family Dwelling Customers as described in Section 2.4.2 of this Attachment B.

At Contractor’s sole expense, additional copies of the Food Scrap kitchen pail brochure for Single Family Dwelling Customers shall be printed and distributed to Single Family Dwelling Customers receiving replacement pails or setting up new Collection service, as well as for distribution at Special Events, City-sponsored gatherings, meetings, etc. [GOES IN LAGUNA HILLS CONTRACT ONLY]
At Contractor’s sole expense, the Contractor shall prepare a professional, well-formatted and designed brochure about the use of kitchen pails at Single Family Dwellings. The brochure shall contain information regarding the requirements of SB 1383 in relation to Food Scraps, a “how to” guide for Food Scrap recycling including use of the Food Scrap kitchen pail and Food Scrap/Yard Trimmings Cart, best practices for Food Scrap recycling, which types of Food Scraps go into the Food Scrap kitchen pail and Food Scrap/Yard Trimmings Cart, and which types of Food Scraps must go into the MSW Cart.The brochure shall include a QR code linking to the video describing the City’s Single Family Dwelling recycling, Yard Trimmings and Food Scrap Diversion programs.

Contractor shall submit the draft brochure to the City for review and approval on or before May 1, 2025. Contractor shall distribute the brochure to Single Family Dwelling Customers receiving replacement pails or setting up new Collection service, as well as at Special Events, City-sponsored gatherings, meetings, etc.

SECTION 5.4.6 OF THE SCOPE OF WORK IN ATTACHMENT B OF THE AGREEMENT IS HEREBY REVISED AS FOLLOWS (new text is in yellow highlight):

5.4.6. Food Scrap Kitchen Pail Brochure – Multi-Family Properties. [GOES IN LAGUNA HILLS CONTRACT ONLY]
At Contractor’s sole expense, the Contractor shall prepare a professional, well-formatted and designed brochure for the Food Scrap kitchen pail distribution to Multi-Family unit occupants. The brochure shall contain information regarding the requirements of SB 1383 in relation to Food Scraps, a “how to” guide for Food Scrap recycling including use of the Food Scrap kitchen pail and the centralized Food Scrap/Yard Trimmings Bins and Carts, best practices for Food Scrap recycling, which types of Food Scraps go into the Food Scrap kitchen pail and Food Scrap/Yard Trimmings Bin, and which types of Food Scraps must go into the MSW Bin. The brochure shall contain a QR code linking to the “how to” 233

ADDENDUM NO. 2 Page 10 of 12 January 31, 2024
video described in Section 5.4.3 of this Attachment B.

Contractor shall submit to City for review and approval the brochure on or before September 1, 2025. Brochures shall be printed no later than December 1, 2025.

Contractor shall distribute the brochure when distributing the Food Scrap kitchen pails to all Multi-Family unit occupants as described in Section 2.10.3.

All costs associated with the preparation and printing of a professional, four-color, wellformatted and designed Food Scrap kitchen pail brochure for Multi-Family unit occupants shall be borne by Contractor.

At Contractor’s sole expense, additional copies of the Food Scrap kitchen pail brochure for Multi-Family unit occupants shall be printed and distributed to Multi-Family unit occupants receiving replacement pails or setting up new Collection service, as well as for distribution at events, meetings, etc.
[GOES IN LAKE FOREST CONTRACT ONLY]
At Contractor’s sole expense, the Contractor shall prepare a professional, well-formatted and designed brochure for the Food Scrap kitchen pail distribution to Multi-Family unit occupants. The brochure shall contain information regarding the requirements of SB 1383 in relation to Food Scraps, a “how to” guide for Food Scrap recycling including use of the Food Scrap kitchen pail and the centralized Food Scrap/Yard Trimmings Bins and Carts, best practices for Food Scrap recycling, which types of Food Scraps go into the Food Scrap kitchen pail and Food Scrap/Yard Trimmings Bins or Carts, and which types of Food Scraps must go into the MSW Bins. The brochure shall contain a QR code linking to the “how to” video described in Section 5.4.3 of this Attachment B.

Contractor shall submit to City for review and approval the brochure on or before March 1, 2026. Brochures shall be printed no later than June 1, 2026. Contractor shall distribute the brochure when distributing the Food Scrap kitchen pails to all Multi-Family unit occupants as described in Section 2.10.3.

At Contractor’s sole expense, additional copies of the Food Scrap kitchen pail brochure for Multi-Family unit occupants shall be printed and distributed to Multi-Family unit occupants receiving replacement pails or setting up new Collection service, as well as for distribution at events, meetings, etc.

PART 3. REVISIONS TO ATTACHMENT K OF THE AGREEMENT
Item number 21 in Attachment K “Reports to Be Submitted to City” to the Agreement is hereby revised as follows (changes are in yellow highlight):

21.The number of kitchen pails and Slim Jim containers distributed during the reporting period including all information required by Sections 2.4.2 and 2.10.3 of Attachment B for kitchen pail distribution.
234

ADDENDUM NO. 2 Page 11 of 12 January 31, 2024
PART 4. CHANGES TO PROPOSAL FORMS 29a, 29b and 29c TO

CLARIFY KITCHEN PAILS ARE DISTRIBUTED AT NO CHARGE TO

CUSTOMERS
THE TAB LABELED “SECTION 22 “SPECIAL SERVICES”” IN PROPOSAL FORMS 29a, 29b and 29c IS HEREBY REVISED AS SHOWN IN ATTACHMENT 1 TO THIS ADDENDUM NO. 2.

PROPOSERS ARE HEREBY INSTRUCTED TO CONTINUE USING THE EXCEL SPREADSHEET FOR PROPOSAL FORMS 29a, 20b, and 29c INCLUDED IN THE Open.Gov PORTAL FOR THEIR PROPOSAL. THE CHANGES TO PROPOSAL FORMS 29a, 29b AND 29c INCLUDED IN ATTACHMENT 1 TO THIS ADDENDUM CONSIST OF CHANGES TO THE TEXT ONLY. THESE REVISIONS WILL BE PLACED IN PROPOSAL FORMS 29a, 29b, and 29c WHEN THEY BECOME ATTACHMENTS D-1, D-2 AND D-3 RESPECTIVELY, TO THE FINAL AGREEMENTS WITH THE SELECTED PROPOSER. THEREFORE NO NEW SPREADSHEETS ARE BEING ISSUED AS PART OF THIS ADDENDUM.

This addendum consists of 12 pages including Attachment 1 (which consists of a single page). Each Proposer shall include a signed copy of this Addendum No. 2 with their proposal. Failure to do so may cause the Proposer to be disqualified.

Regards,
Christine Groves
RFP Coordinator
Receipt of Addendum No. 2 is hereby acknowledged:

Signed:

Proposer’s Name: &OLIIRUG5RQQHQEHUJ
Proposer’s Company: &5 5,QFRUSRUDWHG
Date:
235

ADDENDUM NO. 2 Page 12 of 12 January 31, 2024
ADDENDUM NO. 2
ATTACHMENT 1
CHANGES TO PROPOSAL FORMS 29a, 29b and 29c
Proposal Forms 29a, 29b and 29c are each revised to add the text in red font below to Section 22 “Special Services”:
22aa. Replacement Residential Counter-top food scraps kitchen pail (includes delivery) _________per replacement
(see item 22n for kitchen pails provided to new Customers at no charge) 22rr. Residential new Customer Counter-top Food Scraps kitchen pail (includes delivery) ________$0_____No Charge
22ss. Initial distribution of Single Family Dwelling and Multi-Family unit kitchen Food Scrap pails per Sections 2.4.2 and 2.10.3 of Attachment B (includes delivery) ________$0_____No Charge
236

ADDENDUM NO. 3 Page 1 of 2 February 2, 2024
February 2, 2024
TO: PROSPECTIVE PROPOSERS
SUBJECT: ADDENDUM NO. 3 – Cities of Lake Forest and Laguna Hills Request For Proposals For the Collection, Transportation Processing and Diversion of Recyclable Materials and Other Materials and For the Collection, Transportation and Disposal of Municipal Solid Waste
This Addendum No. 3 includes the following:

Part 1. City costs to be included in proposed rates pursuant to Sections 14.06, 14.07 and

14.08 of the Agreement. RFP costs to be paid by the selected Proposer pursuant to Section 3.04.A.6 of the Agreement
Part 2. Answers to Questions Submitted by Proposers.

PART 1. CITY COSTS TO BE INCLUDED IN PROPOSED RATES
Below are the annual costs for the Pavement Impact Cost, Regulatory Compliance Cost and Procurement Compliance Cost for each City for the first year of the Agreement, from July 1, 2025 -through June 30, 2026. As stated in Sections 14.06, 14.07 and 14.08 of the Agreement, these costs shall be adjusted for future years using the methodology in Attachment W and factored into the rates using the process described in Attachment J to the Agreement.

Cost City of
Lake Forest
City of
Laguna Hills
Pavement Impact Cost (Section 14.06) $475,500 $374,300
Regulatory Compliance Cost (Section 14.07) $808,018 $428,775 Procurement Compliance Cost (Section 14.08) $137,600 $84,322 237

ADDENDUM NO. 3 Page 2 of 2 February 2, 2024
The total RFP reimbursement cost is $447,440.00. This amount will be allocated between the Cities and the allocated amounts will be filled in each City’s agreement at the time of signing. [Note: this is the cost for the procurement for both cities, not per City.] PART 2. ANSWERS TO QUESTIONS SUBMITTED BY PROPOSERS.

Attachment 1 to this Addendum No. 3 contains the questions submitted to the Cities by Proposers and the Cities’ responses.

Note: Several of the questions refer to a “bid” being submitted. Proposers are reminded that this is a Request for Proposals (RFP) process and therefore Proposers shall be submitting a proposal, not a bid.

This Addendum consists of 19 pages including Attachment 1 (which consists of 17 pages). Each Proposer shall include a signed copy of this Addendum No. 3 with their proposal. Failure to do so may cause the Proposer to be disqualified.

Regards,
Chris Groves
RFP Coordinator
Receipt of Addendum No. 3 is hereby acknowledged:

Signed:

Proposer’s Name: &OLIIRUG5RQQHQEHUJ
Proposer’s Company: &5 5,QFRUSRUDWHG
Date:
238

ADDENDUM NO. 4 Page 1 of 10 February 9, 2024
February 9, 2024
TO: PROSPECTIVE PROPOSERS
SUBJECT: ADDENDUM NO. 4 – Cities of Lake Forest and Laguna Hills Request For Proposals For the Collection, Transportation Processing and Diversion of Recyclable Materials and Other Materials and For the Collection, Transportation and Disposal of Municipal Solid Waste
This Addendum No. 4 includes the following:

Part 1. Change to RFP costs to be paid by the selected Proposer pursuant to Section

3.04.A.6 of the Agreement.

Part 2. Revisions to the Agreement.

Part 3. Revisions to Attachment B of the Agreement (“Scope of Work”).

Part 4. Revisions to Proposal Forms.

Part 5. Revisions to the RFP.

PART 1. CHANGE TO RFP COSTS TO BE PAID BY SELECTED
PROPOSER PURSUANT TO SECITON 3.04.A.6 OF THE AGREEMENT
The total RFP reimbursement cost has been changed to $504,545. This amount will be allocated between the Cities and the allocated amounts will be filled in each City’s agreement at the time of signing. [Note: this is the cost for the procurement for both cities, not per City.]
PART 2. REVISIONS TO THE AGREEMENT

1. SECTION 5.10.C Clean Up of Illegal Dumping
Section 5.10.C of the Agreement is hereby revised as follows:
239

ADDENDUM NO. 4 Page 2 of 10 February 9, 2024
Contractor shall respond to all calls from City regarding spilled or illegally dumped MSW, Yard Trimmings, Wood, Food Scraps, Recyclable Materials, Electronic Waste, U-Waste and/or Bulky Items that are identified in locations other than Customer MSW enclosures (such as empty parking lots, on City streets, sidewalks, etc.) during regular work business hours Monday through Friday. and, in emergencies, at night and on weekends. Contractor shall Collect and deliver such material to the City-designated Disposal Facility (or, in the case of Recyclable Materials, Yard Trimmings, Wood, concrete, asphalt, or other inert materials, to the City-designated MRF, Compost Facility or Anaerobic Digestion Facility, or Construction and Demolition Debris Processing Facility; and in the case of Electronic and Universal Waste, to a fullypermitted, City-Approved Processing Facility). Contractor shall utilize appropriate vehicles, equipment and labor to accomplish Collection of illegally dumped materials in a safe and timely manner in accordance with all Applicable Laws.

2. SECTION 5.10.E Overfilled Carts and Bins.

Section 5.10.E is hereby revised as follows:

5.10.E Overfilled Carts and Bins and Roll Off Boxes. Contractor shall not charge Customers any extra fee or charge for Overfilled Bins or Overfilled Carts. In no event shall Contractor force, coerce, pressure, threaten, or require a Customer to increase the frequency of their service or subscribe to a larger size Container due to Overfilled Carts, and/or Overfilled Bins. If Overfilled Carts, and/or Bin(s) and/or Roll Off Boxes are a chronic problem and Contractor has photo-documentation of at least two (2) events of Overfilled Carts and/or Bins Containers within a thirty (30) day period, Contractor shall work with the Customer(s) to develop options for a solution, which may include flattening boxes, increasing Diversion of Divertible Materials, source reduction and other options. Contractor shall report the incidents and the results of working with the Customer to the City in the monthly reports.

In the event Contractor encounters an overweight temporary clean up Bin that cannot be safely lifted and emptied into Contractor’s Collection vehicle, Contractor may charge the Customer the ‘cleanup Bin overweight charge’ listed in Attachment D. This charge applies only to temporary cleanup Bins.

3. NEW SECTION 5.10.F Compactor and Roll Off Box Overages. Roll Off Box Overweight Charges.

Section 5.10.F is hereby added to the Agreement as follows:

5.10.F Compactor and Roll Off Box Overages. Roll Off Box Overweight Charges.

Contractor may charge the Compactor and Roll Off Box per Ton overage fees listed in Attachment D for Compactors and Roll Off Boxes that exceed the maximum allowable weight for Collection and/or exceed the California maximum legal highway weight limits. Contractor may charge the overweight Roll Off fee listed in Attachment 240

ADDENDUM NO. 4 Page 3 of 10 February 9, 2024
D if a special vehicle is needed to haul the contents of a Roll Off Box that weighs in excess of ten (10) Tons loaded weight. The overweight Roll Off fee may be charged in addition to the standard Roll Off rate in Attachment D.

4. SECTION 8.03.A.1 Technological Equipment and Capabilities for New Vehicles The second paragraph of Section 8.03.A.1 is hereby revised as follows:

Contractor shall utilize the Collection vehicles listed in Attachment F-1.1 for Collection operations in City and in the neighboring City of ________ according to the percentage of use in each City listed in Attachment F.1.1. Contractor’s proposal Attachment X contains information on how cross-jurisdictional routing of residential, commercial and multi-family routes will be accomplished to achieve Collection efficiencies. All front loader, rear loader, and side loader Collection vehicles listed in Attachments F-1, F-2 and F-3 shall be dedicated only to use in City and in the City of ________, and shall not be used to collect any material in any other jurisdiction at any time. Roll Off Box Collection vehicles listed in Attachment F.1.1 shall be utilized in City and in the City of _______ according to the percentage of each Roll Off vehicle indicated for use in each City in Attachment F-1.1.

5. SECTION 8.04.F Annual Container Audit
Section 8.04.F of the Agreement is hereby revised as follows:

8.04.F Periodic Container Audit. Contractor shall conduct an annual audit of all Bins, Carts, and Roll Off Boxes at all Commercial and Business Establishments and at all Multi-Family complexes with centralized Bin or Bin/Cart Collection service, to assess their physical appearance, need for maintenance and repair, and overall functionality in April of each year of every three years during the Term. and beginning April 2026 Contractor shall wash steam clean, paint, repair, and/or replace all Containers to ensure all Containers meet the requirements of this Section 8.04. The first audit shall be conducted in April 2028. Contractor shall perform any of the following as needed to ensure all Containers meet the requirements of Sections

8.04.D and 8.04.E: wash, steam clean, paint and/or repair the Container. Contractor shall provide a report to City on or before July 15 of each year of the Term the audit is performed, beginning July 15, 2028 2026, listing the type, size and location of each Container that was washed, steam cleaned, painted, repaired and/or replaced. including photo-documentation of all such Containers. At all times during the Term, Contractor shall comply with the requirements in Sections 8.04.D and 8.04.E.

6. SECTION 8.05.H.1 Recycling Coordinator Experience, Background and Training.

Section 8.05.H.1 of the Agreement is hereby revised as follows:
241

ADDENDUM NO. 4 Page 4 of 10 February 9, 2024

8.05.H.1 Recycling Coordinator Experience, Background and Training. The Coordinator [for LF “Coordinators”] further described in Attachment AA shall have a bachelor’s degree in a relevant field such as environmental studies, environmental sciences, ecology, systems ecology or a similar field and shall have a minimum of three (3) two (2) years of experience in the design, implementation and operation of Recycling, Composting and Diversion Programs, interaction with the public, and detailed knowledge of the requirements of the Act. The Coordinator [for LF “Coordinators”] shall have special expertise in SB 1383 requirements including, but not limited to, the required Diversion programs, Contamination minimization, CalRecycle reporting requirements and public outreach and communication. This shall not be an entry-level position.

In order to ensure the Coordinator [for LF “Coordinators”] has [for LF “have”] the requisite expertise, Contractor shall provide one of the following training options for the Recycling Coordinator [for LF “Coordinators”]: (i) Completion of a training program provided by a third party including, but not limited to, the California Resource Recovery Association or the Solid Waste Association of North America; or (ii) Contractor’s in-house training.

If Contractor elects to utilize a third-party training program, Contractor shall submit the information on the organization and the program in advance to the City for approval.

If Contractor elects in-house training, the training shall include training modules in the following: the Act, SB 1383 and AB 341; logistics and operation of Diversion programs for Recyclable Materials, Food Scraps/Yard Trimmings/Stable Bedding and Manure, Construction and Demolition materials, Household Hazardous Waste, and other types of materials; explanation of types of Processing Facilities and processing methods for Recyclable Materials, Food Scraps, Yard Trimmings, Stable Bedding and Manure, Construction and Demolition materials and other types of materials; markets and end uses for Diverted materials; training in SB 1383 characterizations of each type of material Collected in City and required on-site field Cart and Bin Contamination audits; training on how to conduct the on-site field Cart and Bin Contamination audits and record and report results including understanding of what materials are allowed in each Cart/Bin and what materials constitute Contamination; specific training in reducing Contamination in Carts/Bins by interacting with Residents, Commercial businesses, Multi-Family property managers and owners, and community groups and associations, as well as using all public outreach tools and methods required by this Agreement. Such training shall also include “shadowing” one or more existing Recycling Coordinator(s) in the City, the City of ______, and/or other city(ies) as they perform all the tasks required and described in Attachment AA. If Contractor selects the in-house training option, the in-house training of each Coordinator shall be a minimum of two (2) months in length.

Contractor shall provide a Recycling Coordinator [For LF “Coordinators”] that are fully trained and experienced as described herein on or before May 15 April 1, 2025.

At City request, Contractor shall designate a different Coordinator if a Coordinator does not meet the requirements enumerated herein or does not perform all the duties 242

ADDENDUM NO. 4 Page 5 of 10 February 9, 2024
listed in Attachment AA in the manner described therein. City reserves the right to prioritize the tasks to be completed as needed throughout the Term of this Agreement and Contractor shall re-direct the work efforts of the Coordinator [for LF “Coordinators”] accordingly.

7. SECTION 8.05.H.2 Documentation of Recycling Coordinator Training.

Section 8.05.H.2 of the Agreement is hereby revised as follows:

8.05.H.2 Documentation of Recycling Coordinator Training. Contractor shall submit to City written documentation including a curriculum vitae or resume containing the name, education, background, and experience of the Recycling Coordinator [for LF “Coordinators”] on or before March 1, 2025. Contractor shall also submit either (i) documentation of the Coordinator’s [for LF “Coordinators’”] completion of a training program provided by the third party; or (ii) documentation as described herein of completion of Contractor’s in-house training program.

If Contractor elects to utilize an in-house training program, Contractor shall document the in-house training of the Recycling Coordinator [for LF “Coordinators”], including records of descriptions of each type of training provided for the Recycling Coordinator [for LF “Coordinators”], as well as the dates, times, locations and names of trainers providing the training, for each training module/topic required herein. Contractor shall submit the training documentation to City at the end of the minimum two (2) month training period.

If Contractor elects to utilize a third-party training program, Contractor shall submit documentation of the Coordinator’s [for LF “Coordinators’”] completion of the training as soon as it is completed, but in no event later than May 15, 2025.

If Contractor elects to utilize an in-house training program, Contractor shall submit documentation of the Coordinator’s [for LF “Coordinators’”] completion of the training as soon as it is completed, but in no event later than May 15, 2025.

Similar documentation shall be submitted to City whenever there is a change in the staffing of the position and such documentation shall be submitted prior to the new Coordinator commencing work.

8. SECTION 9.04.C.3 Additional Call Center Personnel During Initial Rollout, Bin and Cart Delivery.

The third paragraph of Section 9.04.C.3 is hereby revised as follows:

Contractor shall maintain an emergency telephone number and shall provide email addresses for use by City staff and emergency first responders during other than normal business hours and shall provide that number to City. Said number(s) and email address(s) will not be given out to the public. Contractor shall have a 243

ADDENDUM NO. 4 Page 6 of 10 February 9, 2024
representative, or an answering service to contact such representative, available at the emergency telephone number during all hours when the office is closed.

Contractor shall arrange for Contractor’s 949 area code telephone number (that is only for use by City Customers) to be listed in all telephone directories generally distributed in the City, online telephone directories for the City, on all Contractor’s bills and invoices and on Contractor’s web site.

9. NEW SECTION 9.08 Contact Information in Case of Emergency.

Section 9.08 is hereby added to the Agreement as follows:

9.08 Contact Information in Case of Emergency. Contractor shall maintain an emergency telephone number and shall provide email addresses for use by City staff and emergency first responders during other than normal business hours and shall provide that number to City. Said number(s) and email address(s) will not be given out to the public. Contractor shall have a representative, or an answering service to contact such representative, available at the emergency telephone number during all hours when the office is closed.

10.SECTION 10.02.C Contractor’s Failure to Achieve Minimum Performance Standards.

Section 10.02.C of the Agreement is hereby revised as follows:

If Contractor fails to achieve the minimum level of program implementation, as described in Article Section 10.02.A and/or if the Contractor fails to achieve the levels of Contamination described in Article Section 10.02.B, Contractor shall pay the City’s costs of hiring one or more third parties utilizing Persons, including but not limited to, consultants, full or part-time employees, consultants and/or other Persons as determined by City (hereinafter referred to as “City’s agents”), to implement said programs required in Section 10.02.A and/or to achieve levels of Contamination described in Section 10.02.B. acceptable to the City, as described herein. City reserves the right to select and utilize said Persons to perform this work by any method available to the City.

PART 3. REVISIONS TO ATTACHMENT B OF THE AGREEMENT,
(“SCOPE OF WORK”)

1. ATTACHMENT B, SECTION 1.1. Customer Billing.

The first sentence of Attachment B, Section 1.1 is hereby revised as follows:

Contractor shall prepare and mail (or provide electronically) bills to all Customers (including Residential, Multi-Family, Multi-Plex, Commercial, temporary and 244

ADDENDUM NO. 4 Page 7 of 10 February 9, 2024
permanent Roll Off and Compactor) and shall be solely responsible for following all prudent business practices for collection of payments from Customers.

2. ATTACHMENT B, SECTION 1.3.1 Initial Routing for Commencement of Collection Operations.

Attachment B, Section 1.3.1 is hereby revised as follows:

Contractor shall notify the City one-hundred twenty (120) days prior to July 1, 2025 if routing for individually serviced Single Family Dwelling Residential Premises, and Multi-Family Residential Premises, including gated developments, HOAs and mobile home parks will remain the same as of the date of commencement of Collection operations on July 1, 2025.

Contractor may request approval from the City one-hundred twenty (120) days prior to July 1 7, 2025 to change initial routing, i.e., a planned change in the scheduled date of Collection, for individually serviced Single Family Dwelling Residential Premises, and Multi-Family Residential Premises, including gated developments, HOAs and mobile home parks to go into effect July 1 7, 2025. With this request, Contractor shall provide new route maps and new route lists for City’s review. Upon City approval of new route maps and new route lists, Contractor shall notify residents of all changes to their scheduled days of Collection as described in Section 5 of this Attachment B.

Collection by the Contractor using the new Collection routes and schedule shall commence on July 1 7, 2025 or on another date mutually agreed upon by the City and Contractor. During the first two (2) weeks of Collection utilizing the new route maps and route lists, i.e., Week of July 1-5 7-11 and Week of July 8-11 14-18, Contractor shall provide extra collection service on the former service day for each neighborhood impacted by the service day changes. For example, if neighborhood A had Monday Collection service days before the new routes go into effect, and the service day changes for neighborhood A on the new route maps and route lists going into effect, Contractor shall continue to provide back-up Collection service for the first two (2) Mondays in neighborhood A after the new service day is implemented. This back-up Collection service shall Collect all Carts containing MSW, Recyclable Materials and Yard Trimmings/Food Scraps/Stable Bedding and Manure that were mistakenly rolled out to the curb by Customers on the former (“old”) Collection day instead of on the new Collection day. This back-up Collection shall occur in all affected neighborhoods throughout the City in addition to Collection on the new service day. Contractor shall source separate and Divert materials that are Collected while conducting these backup Collection routes.

3. ATTACHMENT B, SECTION 1.3.2 Route Changes After Initial Re-Routing.

The first paragraph of Attachment B, Section 1.3.2 is hereby revised as follows:

Once the initial routing of Collection days for MSW, Yard Trimmings/Food Scraps/Stable Bedding and Manure, and Recyclable Materials has been established 245

ADDENDUM NO. 4 Page 8 of 10 February 9, 2024
as described in Section 1.3.1 of this Attachment B for individually serviced Single Family Dwelling Residential Premises, and Multi-Family Residential Premises, the schedule shall not be changed without the prior written approval of the City.

Contractor shall request approval from the City ninety (90) days prior to any planned change in a scheduled day of Collection for any Single-Family Dwelling. or MultiFamily Residential Premise. As a condition of approval of such a change, City may require Contractor, at Contractor’s sole expense, to notify all affected Customers of the change by first-class postage, and to provide “back-up” Collection service on the former day(s) of Collection, for the first two weeks after implementation of the new routing, as described in this Section 1.3.2 of this Attachment B. All details and scheduling of such notice shall be subject to approval by the City.

4. ATTACHMENT B, SECTION 1.4.1.6 Charges for Non-Containerization.

Attachment B, Section 1.4.1.6 is hereby revised as follows:

1.4.1.6. Charges for Non-Containerization. By April 15, 2025, Contractor shall direct mail to all Customers to provide information and notice regarding the prohibition against Non-containerization. As of July 1, 2025, Customers shall be required to Containerize all MSW, Recyclable Materials and Yard Trimmings/Food Scraps/Stable Bedding and Manure. The notice will inform Customers, and include graphic and/or photo representations, of the meaning of Containerization and Non-containerization, and educate Customers on the need for Containerization. The City may charge choose to enforce the containerization requirement through its Code Enforcement process. Customer for instances of Non-Containerization through its Code Enforcement department utilizing the protocol described in Section 2.7.1 of this Attachment B.

5. ATTACHMENT B, SECTION 2.7.1 Each Instance of Contractor Encountering Non-Containerized Waste.

The fifth paragraph from the bottom of Attachment B, Section 2.7.1 is hereby deleted as follows:

Contractor shall, on a weekly basis, cross-reference the existing Non-containerization digital database with all driver-reported instances of Non-containerization for the service day to determine if any instances constitute a second or subsequent Noncontainerization event. Contractor shall upload the results to a cloud-based file that is accessible to the City on a monthly basis.

6. ATTACHMENT B, SECTION 3.5 Monitoring of Diversion Programs at MultiFamily Dwellings and Commercial and Business Establishments.

The first paragraph of Attachment B, Section 3.5 is hereby revised as follows:
246

ADDENDUM NO. 4 Page 9 of 10 February 9, 2024
Field contamination audits shall be conducted by Contractor on an on-going basis and incorporated into the Recycling Coordinator’s daily site work so that annually all MultiFamily Dwellings and Commercial and Business Establishments in the City will receive at least two (2) one (1) field Contamination audits. Contractor shall utilize the methodology described in Attachment N for said audits.

PART 4. REVISIONS TO PROPOSAL FORMS

1. PROPOSAL FORM 9
Proposal Form 9 is hereby revised as shown in Attachment 1 to this Addendum No.

4. 2. PROPOSAL FORMS 29a, 29b, and 29c
Section 22 (“Other Services”) in Proposal Forms 29a, 29b, 29c is hereby revised as shown in Attachment 2. Text in red font indicates the revised language.

Note to Proposers: The changes to Proposal Forms 29a,29b and 29c are text changes only and do not require any additional rates being proposed other than those in the original Proposal Forms 29a, 29b and 29c. Therefore, no new spreadsheets are being issued as part of this Addendum No. 4. The revisions to Section 22 shown in Attachment 2 will be made in the final contracts with the selected Proposer.

PART 5. REVISIONS TO THE RFP

1. SECTION 3.13, TABLE 31 of the RFP
Section 3.1.13, Table 31 of the RFP is hereby revised as follows:

Table 31 below describes the technology required on Proposer’s vehicles. These requirements are described in detail in Sections 8.03.H, 8.03.I, 803.J, and 8.03.K.

Table 31: Summary of Required Technology on Vehicles
Technology Description Vehicles
On-board Scales On-board scales to weigh materials
collected at point of collection and to
allocate weights between Cities and
sectors.

All Front-end and Rear-end Loaders.

Collision
Avoidance
Technology
Technology to detect adjacent
pedestrians, cyclists, and motorists in
vehicle blind spot.

All collection vehicles in service in the Cities.

Zero Emission
Vehicle
Zero Emission Vehicle (ZEV) Proposer must provide at least one (1) Zero Emission Vehicle (ZEV) for a duty-cycle of
the Proposer’s choosing as well as provide a
247

ADDENDUM NO. 4 Page 10 of 10 February 9, 2024
plan to comply with Advanced Clean Fleet
requirements during the term of the
Agreement
Light-weight
Vehicles
2-3 axle collection vehicle with other
modifications to reduce GVWR.

Two-axle vehicle with a tag axle that is
a minimum of 5,000 pounds gross
vehicle weight less than a Federal
Highway Administration’s US GVWR
Class 8 Heavy Duty Collection Vehicle,
which is listed at 33,001 – 80,000
pounds
All Front-end loaders (FELs) that service
commercial and multi-family recycling
customers must be light weight
Cart gripper(s) Attachment to Front-end Loader
collection fork that allows FELs to
service both carts and bins with the
same vehicle
Proposer’s choice for the number of FEL
vehicles outfitted with gripper
This addendum consists of 14 pages including Attachment 1 (which consists of 1 page) and Attachment 2 (which consists of 3 pages). Each Proposer shall include a signed copy of this Addendum No. 4 with their proposal. Failure to do so may cause the Proposer to be disqualified.

Regards,
Christine Groves
RFP Coordinator
Receipt of Addendum No. 4 is hereby acknowledged:

Signed:

Proposer’s Name: &OLIIRUG5RQQHQEHUJ
Proposer’s Company: &5 5,QFRUSRUDWHG
Date:
248

ADDENDUM NO. 5 Page 1 of 2 February 16, 2024
February 16, 2024
TO: PROSPECTIVE PROPOSERS
SUBJECT: ADDENDUM NO. 5 – CiƟes of Lake Forest and Laguna Hills Request For Proposals For the CollecƟon, TransportaƟon Processing and Diversion of Recyclable Materials and Other Materials and For the CollecƟon, TransportaƟon and Disposal of Municipal Solid Waste
This Addendum No. 5 includes the following:

CORRECTION OF ERROR IN EXCEL SPREADSHEET FOR PROPOSAL FORMS 29a and 29b.

PROPOSAL FORM 29a
The formula in Cell P33 on the tab titled ‘1.RES’ in “Proposal Form 29a – Proposed Maximum Rates to be Charged – JOINT Cities’ has been corrected to add the 30-35 gal MSW rate (Cell S26) to the “Residential Option 1e - 30-35 gal MSW Cart: One (1) 30-35 gal MSW; one (1) co-collected food scraps and yard trimmings of any size to composting facility; and up to two (2) recycling cart of any size (automatically calculated)” (Cell P33). The previous version had incorrectly included the ‘60-70-galllon cart’ rate (Cell S27) in the 30-35-gal 3-cart rate (Cell P33).

Proposers are hereby instructed to correct the formula in Cell P33 in “Proposal Form 29a Proposed Maximum Rates to be Charged – JOINT Cities” to reflect the following formula:
“=S14+S22+S26”
PROPOSAL FORM 29b
The formula in Cell P33 on the tab titled ‘1.RES’ in “Proposal Form 29b – Proposed Maximum Rates to be Charged – LF ONLY’ has been corrected to add the 30-35 gal MSW rate (Cell S26) to the “Residential Option 1e - 30-35 gal MSW Cart: One (1) 30-35 gal MSW; one (1) co-collected food scraps and yard trimmings of any size to composting facility; and up to two (2) recycling cart of any size (automatically calculated)” (Cell P33). The previous version had incorrectly included the ‘60-70-galllon cart’ rate (Cell S27) in the 30-35-gal 3-cart rate (Cell P33). 249

ADDENDUM NO. 5 Page 2 of 2 February 16, 2024
Proposers are hereby instructed to correct the formula in Cell P33 in “Proposal Form 29b - Proposed Maximum Rates to be Charged – LF ONLY” to reflect the following formula:
“=S14+S22+S26”
Proposal Form 29c, as originally issued, is correct and requires no change.

This addendum consists of 2 pages. Each Proposer shall include a signed copy of this Addendum No. 5 with their proposal. Failure to do so may cause the Proposer to be disqualified.

Regards,
ChrisƟne Groves
RFP Coordinator
Receipt of Addendum No. 5 is hereby acknowledged:

Signed:

Proposer’s Name: ůŝĨĨŽƌĚZŽŶŶĞŶďĞƌŐ
Proposer’s Company: ZΘZ/ŶĐŽƌƉŽƌĂƚĞĚ
Date:
250

ADDENDUM NO. 6 Page 1 of 2 February 20, 2024
February 20, 2024
TO: PROSPECTIVE PROPOSERS
SUBJECT: ADDENDUM NO. 6 – CiƟes of Lake Forest and Laguna Hills Request For Proposals For the CollecƟon, TransportaƟon Processing and Diversion of Recyclable Materials and Other Materials and For the CollecƟon, TransportaƟon and Disposal of Municipal Solid Waste
The main purpose for this addendum is to provide clarificaƟons to AƩachment N and to make corresponding changes to ArƟcle 10 of the Agreement and SecƟon 3.1.7 of the RFP.

The changes to AƩachment N clarify the Phase 1 and Phase 2 assessment protocols and Ɵmelines for Contractor to earn the Agreement extension incenƟves. The changes also clarify the Ɵmelines and protocols for measuring the Contractor’s achievement of the minimum performance standards.

This Addendum No. 6 consists of the following:

Part 1. Changes to AƩachment N to the Agreement “CharacterizaƟons of DiverƟble Materials and MSW and Periodic Onsite Field Cart ContaminaƟon Audit Protocols”.

Part 2. Changes to ArƟcle 10 of the Agreement “Contractor IncenƟves and Minimum Performance Standards”.

Part 3. Changes to SecƟon 3.1.7 “Diversion Requirements” of the RFP.

Part 1. Changes to AƩachment N to the Agreement “CharacterizaƟons of DiverƟble Materials and MSW and Periodic Onsite Field Cart ContaminaƟon Audit Protocols” AƩachment N to the Agreement is hereby deleted and replaced in its enƟrety as shown in AƩachment 1 to this Addendum No. 6.

Part 2. Changes to ArƟcle 10 of the Agreement
251

ADDENDUM NO. 6 Page 2 of 2 February 20, 2024
ArƟcle 10 of the Agreement is hereby deleted and replaced in its enƟrety as shown in AƩachment 2 to this Addendum No. 6.

Part 3. Changes to SecƟon 3.1.7 of the RFP
SecƟon 3.1.7 of the RFP is hereby deleted and replaced in its enƟrety as shown in AƩachment 3 to this Addendum No. 6.

This addendum consists of 77 pages including AƩachment 1 (consisƟng of 58 pages), AƩachment 2 (consisƟng of 14 pages) and AƩachment 3 (consisƟng of 3 pages). Each Proposer shall include a signed copy of this Addendum No. 6 with their proposal. Failure to do so may cause the Proposer to be disqualified. [NOTE: The signed copy of Addendum No. 6 shall consist of the 2 pages of the Addendum with the Acknowledgment, and does not need to include copies of the three AƩachments.]
Regards,
ChrisƟne Groves
RFP Coordinator
Receipt of Addendum No. 6 is hereby acknowledged:

Signed:

Proposer’s Name:

Proposer’s Company:

Date:

CR&R Incorporated
Clifford Ronnenberg
252

Addendum No. 7 Page 1 of 2 February 21, 2024
February 21, 2024
TO: PROSPECTIVE PROPOSERS
SUBJECT: ADDENDUM NO. 7 – Cities of Lake Forest and Laguna Hills Request For Proposals For the Collection, Transportation Processing and Diversion of Recyclable Materials and Other Materials and For the Collection, Transportation and Disposal of Municipal Solid Waste
The Cities have received a request for a one-week extension of the deadline to submit proposals.

The deadline for submittal of proposals listed in the schedule in the table in Section 1.1 of the RFP and described in Section 1.4.3 “Submission Deadline and Address” of the RFP, is hereby extended.

THE NEW DEADLINE FOR SUBMITTAL OF PROPOSALS IS FRIDAY, MARCH 1, 2024, AT 3:00 p.m.

Sealed proposals must be received by the City of Lake Forest, in the office of the City Clerk, no later than 3:00 p.m., Local Time, on March 1, 2024, addressed as follows:

ATTN: City Clerk
City of Lake Forest
100 Civic Center Drive
Lake Forest, California 92630
As stated in Section 1.4.3 of the RFP, proposals received after the deadline will be returned unopened and will not be considered. Postmarks will not be accepted as proof of receipt.

Reminder to Proposers: See Section 1.3 of the RFP for the requirements for submittal of both hard copies and electronic versions of the proposal and proposal forms.

This addendum consists of 2 pages. Each proposer shall include a signed copy of this Addendum No. 7 with their proposal. Failure to do so may cause the proposal to be disqualified.
253

Addendum No. 7 Page 2 of 2 February 21, 2024
Regards,
Christine Groves
RFP Coordinator
Receipt of Addendum No. 7 is hereby acknowledged:

Signed:

Proposer’s Name:

Proposer’s Company:

Date:

Clifford Ronnenberg
CR&R Incorporated
254

Addendum No. 8 Page 1 of 2 February 22, 2024
February 22, 2024
TO: PROSPECTIVE PROPOSERS
SUBJECT: ADDENDUM NO. 8 – Cities of Lake Forest and Laguna Hills Request For Proposals For the Collection, Transportation, Processing and Diversion of Recyclable Materials and Other Materials and For the Collection, Transportation and Disposal of Municipal Solid Waste
Proposal Forms 29a, 29b and 29c (“Proposed Maximum Rates to be Charged”) are hereby revised as follows:

In Tab 22 titled “22. Other Services”, line 22dd Stinger Service/Scout Service is revised to replace the words “per month” with “per occurrence”.

Screen shots of each of the revised Proposal Forms 29a, 29b and 29c are attached to this Addendum as follows (the revised wording is in yellow highlights):

Attachment 1. Revised Tab 22 of Proposal Form 29a
Attachment 2. Revised Tab 22 of Proposal Form 29b
Attachment 3. Revised Tab 22 of Proposal Form 29c
Proposers are hereby instructed to type the yellow-highlighted wording changes (“per occurrence”) into the Excel spreadsheets for Proposal Forms 29a, 29b and 29c in their Proposal and to fill in the rate proposed for Stinger Service/Scout Service for each occurrence.

This addendum consists of five pages including Attachment 1 (one page), Attachment 2 (one page) and Attachment 3 (one page). Each proposer shall include a signed copy of this Addendum No. 8 with their proposal. Failure to do so may cause the proposal to be disqualified.

Regards,
Christine Groves
RFP Coordinator
255

Addendum No. 8 Page 2 of 2 February 22, 2024
Receipt of Addendum No. 8 is hereby acknowledged:

Signed:

Proposer’s Name:

Proposer’s Company:

Date:

Clifford Ronnenberg
CR&R Incorporated
256

Addendum No. 10 Page 1 of 2 February 27, 2024
February 27, 2024
TO: PROSPECTIVE PROPOSERS
SUBJECT: ADDENDUM NO. 10 – Cities of Lake Forest and Laguna Hills Request For Proposals For the Collection, Transportation, Processing and Diversion of Recyclable Materials and Other Materials and For the Collection, Transportation and Disposal of Municipal Solid Waste
Proposal Forms 29a, 29b and 29c (“Proposed Maximum Rates to be Charged”) are hereby revised as described below.

See the Tab labeled ”7- 17 Compactor and Roll Off”. See Section 17 titled “Temporary Bin & Roll Off Box Service - Including 2, 3, 4, and 6-yard Bin Service - Direct to Landfill Service”.

In the originally issued Proposal Forms 29a, 29b and 29c, designation of “Sector/Stream” for the rates in cells B271-B297 of Section 17 were inadvertently titled “Mixed C&D”. The title for these cells is hereby changed to read “MSW”.

Attachment 1 to this Addendum No. 10 contains a screen shot of Section 17 of Proposal Forms 29a, 29b and 29c, showing the revised wording for cells B271 – B297. The revised wording is shown in yellow highlights with red text.

Proposers are hereby instructed to replace the words “Mixed C&D” in Cells B271-B297 in Section 17 of Proposal Forms 29a, 29b, and 29c with the revised, yellow-highlighted wording “MSW” as shown in Attachment 1 to this addendum.

This addendum consists of 3 pages including Attachment 1 (1 page). Each proposer shall include a signed copy of this Addendum No. 10 with their proposal. Failure to do so may cause the proposal to be disqualified.

Regards,
Christine Groves
RFP Coordinator
257

Addendum No. 10 Page 2 of 2 February 27, 2024
Receipt of Addendum No. 10 is hereby acknowledged:

Signed:

Proposer’s Name:

Proposer’s Company:

Date:

Clifford Ronnenberg
CR&R Incorporated
258

ATTACHMENT Z
Guaranty
Attachment Z Page 1 of 4
THIS GUARANTY (the "Guaranty") is given as of the ____ day of __________, 2024, by _________________ (hereafter "Guarantor"), to the CITY OF LAGUNA HILLS, a public agency (hereafter "the City").

THIS GUARANTY is made with reference to the following facts and circumstances:

A. CR&R Incorporated is a corporation organized under the laws of the State of ______________________ (“Contractor”). Guarantor is a
____________________________________________.

B. The City contemplates entering into an “Agreement for the Collection, Transportation, Processing and Diversion of Recyclable Materials, Food Scraps, Yard Trimmings, Wood, Construction and Demolition Debris and Other Materials and for the Collection, Transportation and Disposal of Municipal Solid Waste " ("Agreement") under which Contractor is to provide specified services to the City, its residents and businesses.

A copy of this Agreement is attached hereto and incorporated herein by this reference.

C. It is a requirement of the Agreement, and a condition to the City's entering into the Agreement, that Guarantor guaranty Contractor's performance of the Agreement.

D. Guarantor is providing this Guaranty to induce the City to enter into the Agreement.

NOW, THEREFORE, in consideration of the foregoing, Guarantor agrees as follows:

1. Guaranty of the Agreement. Guarantor hereby irrevocably and unconditionally guarantees to the City the complete and timely performance, satisfaction and observation by Contractor of each and every term and condition of the Agreement, which Contractor is required to perform, satisfy or observe. In the event that Contractor fails to perform, satisfy or observe any of the terms and conditions of the Agreement, Guarantor will promptly and fully perform, satisfy or observe them in the place of the Contractor.

Guarantor hereby guarantees payment to the City of any damages, costs or expenses, which might become recoverable by the City from Contractor due to its breach of the Agreement.

2. Guarantor's Obligations Are Absolute. The obligations of the Guarantor hereunder are direct, immediate, absolute, continuing, unconditional and unlimited, and with respect to any payment obligation of Contractor under the Agreement, shall constitute a guarantee of payment and not of collection, and are not conditional upon the genuineness, validity, regularity or enforceability of the Agreement.

3. Waivers. The Guarantor shall have no right to terminate this Guaranty or to be released, relieved, exonerated or discharged from its obligations under it for any reason whatsoever, including, without limitation: (1) the insolvency, bankruptcy, reorganization or cessation of existence of the Contractor; (2) any amendment, modification or waiver of any provision of the Agreement; (3) the actual or purported rejection by a trustee in bankruptcy of the Agreement, or any limitation on any claim in bankruptcy resulting from the actual or

ATTACHMENT Z
Guaranty
Attachment Z Page 2 of 4
purported termination of the Agreement; (4) any waiver, extension, release or modification with respect to any of the obligations of the Agreement guaranteed hereunder or the impairment or suspension of any of the City's rights or remedies against Contractor; or (5) any merger or consolidation of the Contractor with any other corporation, or any sale, lease or transfer of any or all the assets of the Contractor. Without limiting the generality of the foregoing, Guarantor hereby waives the rights and benefits under California Civil Code Section 2819.

The Guarantor hereby waives any and all benefits and defenses under California Civil Code Sections 2845, 2849 and 2850, including, without limitation, the right to require the City to (a) proceed against Contractor, (b) proceed against or exhaust any security or collateral the City may hold now or hereafter hold, or (c) pursue any other right or remedy for Guarantor's benefit, and agrees that the City may proceed against Guarantor for the obligations guaranteed herein without taking any action against Contractor or any other guarantor or pledgor and without proceeding against or exhausting any security or collateral the City may hold now or hereafter hold. Guarantor agrees that the City may unqualifiedly exercise in its sole discretion any or all rights and remedies available to it against Contractor or any other guarantor or pledgor without impairing the City's rights and remedies in enforcing this Guarantee.

The Guarantor hereby waives and agrees to waive at any future time at the request of the City, to the extent now or then permitted by applicable law, any and all rights which the Guarantor may have or which at any time hereafter may be conferred upon it, by statute, regulation or otherwise, to avoid any of its obligations under, or to terminate, cancel, quit or surrender this Guaranty. Without limiting the generality of the foregoing, it is agreed that the occurrence of any one or more of the following shall not affect the liability of the Guarantor hereunder: (a) at any time or from time to time, without notice to the Guarantor, the time for Contractor's performance of or compliance with any of its obligations under the Agreement is extended, or such performance or compliance is waived; (b) the Agreement is modified or amended in any respect; (c) any other indemnification with respect to Contractor's obligations under the Agreement or any security therefore is released or exchanged in whole or in part or otherwise dealt with; or (d) any assignment of the Agreement is effected which does not require the City's approval.

The Guarantor hereby expressly waives diligence, presentment, demand for payment or performance, protest and all notices whatsoever, including, but not limited to, notices of non-payment or non-performance, notices of protest, notices of any breach or default, and notices of acceptance of this Guaranty. If all or any portion of the obligations guaranteed hereunder are paid or performed, Guarantor's obligations hereunder shall continue and remain in full force and effect in the event that all or any part of such payment or performance is avoided or recovered directly or indirectly from the City as a preference, fraudulent transfer or otherwise, irrespective of (a) any notice of revocation given by Guarantor or Contractor prior to such avoidance or recovery, and (b) payment in full of any obligations then outstanding.

4. Term. This Guaranty is not limited to any period of time, but shall continue in full force and effect until all of the terms and conditions of the Agreement have been fully performed by Contractor, and Guarantor shall remain fully responsible under this Guaranty

ATTACHMENT Z
Guaranty
Attachment Z Page 3 of 4
without regard to the acceptance by the City of any performance bond or other collateral to assure the performance of Contractor's obligations under the Agreement. Guarantor shall not be released of its obligations hereunder so long as there is any claim by the City against Contractor arising out of the Agreement based on Contractor's failure to perform which has not been settled or discharged.

5. No Waivers by City. No delay on the part of the City in exercising any rights under this Guaranty or failure to exercise such rights shall operate as a waiver of such rights. No notice to or demand on Guarantor shall be a waiver of any obligation of Guarantor or right of the City to take other or further action without notice or demand. No modification or waiver by City of any of the provisions of this Guaranty shall be effective unless it is in writing and signed by the City and by Guarantor, nor shall any waiver by City be effective except in the specific instance or matter for which it is given.

6. Attorney's Fees. In addition to the amounts guaranteed under this Guaranty, Guarantor agrees to pay actual attorney's fees and all other costs and expenses incurred by the City in enforcing this Guaranty, or in any action or proceeding arising out of or relating to this Guaranty, including any action instituted to determine the respective rights and obligations of the parties hereunder.

7. Governing Law; Jurisdiction. This Guaranty is and shall be deemed to be a contract entered into in and pursuant to the laws of the State of California and shall be governed and construed in accordance with the laws of California without regard to its conflicts of laws rules for all purposes, including, but not limited to, matters of construction, validity and performance. Guarantor agrees that any action brought by the City to enforce this Guaranty may be brought in any court of the State of California and Guarantor consents to personal jurisdiction over it by such courts. Guarantor appoints the following person as its agent for service of process in California:
_________________ (Name)
_________________(Address, City, State, Zip)

8. Severability. If any portion of this Guaranty is held to be invalid or unenforceable, such invalidity shall have no effect upon the remaining portions of this Guaranty, which shall be severable and continue in full force and effect.

9. Binding on Successors. This Guaranty shall inure to the benefit of the City and its successors and shall be binding upon Guarantor and its successors, including transferee(s) of substantially all of its assets.

10. Authority. Guarantor represents and warrants that it has the corporate power and authority to give this Guaranty, that its execution of this Guaranty has been authorized by all necessary action under its Articles of Incorporation and By-Laws, and that the person(s) signing this Guaranty on its behalf has the authority to do so. [For personal guaranty by owner omit this Section 10.]

ATTACHMENT Z
Guaranty
Attachment Z Page 4 of 4

11. Subordination. Any claims Guarantor may have against Contractor are hereby subordinated to any and all claims of the City against Contractor until such time as the obligations of Contractor to the City are fully satisfied and discharged.

12. Notices. Notice shall be given in writing, deposited in the U.S. mail, registered or certified, first class postage prepaid, addressed as follows:

To the City: City of Laguna Hills
Attention: City Manager
24035 El Toro Road #150
Laguna Hills, California 92653
With a copy to the City Attorney at the same address.

To Guarantor: Name
Street Address
City, State, Zip Code
The parties may change the address to which notice is to be sent by giving the other party notice of the change as provided in this Section.

IN WITNESS WHEREOF, Guarantor has executed this Guaranty on the day and year first above written.

By:

Name:

Title:

By:

Name:

Title: ____________________________________

ATTACHMENT AA
Minimum Required Duties of Recycling Coordinators
Attachment AA Page 1 of 5
Number of Recycling Coordinators
Pursuant to Section 8.05.H of the Agreement, Contractor shall provide one (1) fulltime Recycling Coordinator for the City of Laguna Hills for the entire Term of the Agreement. Contractor shall also provide one (1) additional full-time Recycling Coordinator during the period April 1, 2025 through June 30, 2027 to serve both the City of Laguna Hills and the City of Lake Forest. The additional Recycling Coordinator shall work as a “utility infielder” in both Cities to provide additional support during start-up of the new Agreement, during the time new Containers are being distributed and old Containers are removed, as well as to provide on-going support to complete all the tasks listed in this Attachment AA. The Recycling Coordinators are herein referred to as the “Coordinators”.

Summary of Duties
The Coordinators shall provide waste reduction and Recycling education to Residents and Businesses; support and assist with Processing Facility characterizations described in Attachment N; perform the on-site field Cart Contamination audits described in Attachment N; and perform quantitative analyses of the results of such characterizations and audits. The Coordinators shall provide assistance to the City and Customers with regard to chronic complaints, persistent billing and/or payment issues and disputes, ongoing problems or issues with Diversion program implementation, outreach, Contamination of Recyclable Materials and/or Food Scraps/Yard Trimmings, and other troubleshooting and issues as directed by the City. The Recycling Coordinators shall be responsible for completing reports to the City as required by the Agreement. The Recycling Coordinators shall assist with developing social media posts for distribution via the City’s social media channels as a means to increase participation in, and awareness of, Diversion programs. The Recycling Coordinators shall possess and demonstrate the following skills, judgment, maturity and experience in performing the duties described herein: (a) understand that successful resolution of complaints, billing disputes and other problems requires excellent listening skills, diplomacy, tact, and perseverance; (b) utilize said skills when interacting with Residents and other members of the public, City staff and City’s agents, commercial customers, and all other Persons; (c) demonstrate enthusiasm when explaining the Diversion programs to Residents, businesses, and other Persons; (d) demonstrate empathy and understanding of Residents’ and businesses’ concerns, problems, gaps in understanding about Diversion programs and utilize creativity and inventiveness to relate information to Residents and businesses to address the issues they express; (e) take a positive, self-starting approach to proactively address potential problems and issues and to resolve such issues and problems; and (f) maintain clear communication with City and City’s agents concerning all work performed.

Primary job responsibilities for the Recycling Coordinators positions are:

ATTACHMENT AA
Minimum Required Duties of Recycling Coordinators
Attachment AA Page 2 of 5

1. General Duties
a. Spend at least eighty percent (80%) of time in field work (out-ofoffice) providing: outreach to individual Residents, community associations, businesses, multi-family properties; performing onsite field Cart Contamination audits for MSW, Recyclable Materials, and Food Scrap/Yard Trtimmings as described in Attachment N; providing on-site inspections; photo documentation of Collection problems and subsequent resolution of problems; discussions with Contractor’s operations and Collection drivers, dispatchers, and other personnel, and Residents or Authorized Customer
Representatives (owners and managers) at Customer locations that are experiencing difficulties with Collection, billing or other issues; and other duties as needed.
b. Have an understanding of SB 1383 and all AB 939 requirements and how each relates to implementation of Diversion programs. c. Conduct quantitative analyses, including development and use of spreadsheets and databases.
d. Utilize MS Word, MS Excel, and MS PowerPoint to create and deliver professional and informative reports that satisfy the requirements in the Agreement and clearly report and track progress in Diversion programs, problems with Contamination, and pinpoint source(s) of Contamination and/or lack of Customer participation in the Diversion programs and provide and implement solutions.
e. Participate in meetings with City to develop solutions that advance the City’s Diversion objectives.
f. Perform related support duties as required by City.
g. Serve as a community resource with regard to Recycling and Diversion programs.
h. Work in a full and transparent manner with City and its agents in troubleshooting and implementing diversion programs including working on, and providing information on, Processing Facility characterizations and on-site field Cart Contamination audits and plans, materials processing, materials marketed, prices received, processing costs and challenges for sorting, processing and/or marketing recyclable materials, Compost created from Yard Trimmings and Food Scraps, and markets for other products and by-products of the processing of Diverted materials.

2. Operational Duties
a. Make site visits and/or telephone calls to Customers that have recurring Contamination in any stream(s) (i.e. MSW, Recyclable Materials and/or Food Scraps/Yard Trimmings) and/or overflowing Carts or Uncontainerized MSW or Divertible Materials to educate the Resident about City ordinance requirements and options for source reduction and additional Carts.

ATTACHMENT AA
Minimum Required Duties of Recycling Coordinators
Attachment AA Page 3 of 5
b. Conduct site visits and/or telephone calls to Customers with repeated service issues to troubleshoot.
c. Perform all of the required on-site field Cart Contamination audits and follow-up items set forth in Attachment N.
d. Monitor Diversion program participation as required by Attachment B.
e. Educate Customers regarding availability of Bin Sensors (either as part of the pilot program or the optional City-wide program as directed by City). Schedule meeting with Customer within two (2) weeks of installation of sensor and coordinate meeting(s) with the Bin Sensor customer service representative and the Customer for training in uses of sensor. Schedule and attend a meeting with the Customer three (3) months after sensor installation to review sensor data and determine right-sizing of Container size and frequency of Collection. Order service change(s) resulting from this analysis and evaluation if agreed to by the Customer. Provide reports to the Customer on a quarterly basis that include the number of missed pickups, average fullness at time of service, number of Contamination events, and recommendations for rightsizing of Container size and frequency of Collection. f. Act as a liaison between City and Contractor’s operations department to facilitate bin deliveries and other operational requests.
g. Delivery of internal collection containers (i.e. slim jims) to commercial accounts.
h. Attend kickoff meetings for all construction and demolition projects permitted by City, along with City staff to explain the requirements of the C&D ordinance and to develop the diversion plan for the project.
i. Train construction and demolition project managers and job superintendents on how to implement diversion of Recyclable Construction and Demolition Debris and how to comply with the City’s Construction and Demolition Debris ordinance, and provide technical assistance in developing logistics and troubleshooting.

Provide follow-up support, answer questions, monitor and report diversion results in Attachment K reports.
j. Implement and maintain the Recycling program at City Hall, the Library and all other City facilities including providing periodic training about the program and responding to questions about the program.

3. Outreach Duties
a. Accomplish the door-to-door distribution of kitchen Food Scrap pails as described in Sections 2.4.2 and 2.10.3 of Attachment B and assist with distribution of replacement kitchen pails for

ATTACHMENT AA
Minimum Required Duties of Recycling Coordinators
Attachment AA Page 4 of 5
Residents who request them. Engage in conversations with Residents to describe the program and to answer questions. b. Conduct required annual follow-up to Customers that have rejected Recyclable Materials Carts and Collection service or Food Scrap/Yard Trimmings Carts and Collection service or have rejected the kitchen pail. Provide reports to City regarding the results of these interactions to assist the City with potential enforcement of its ordinances and to tailor additional public education and information to the concerns, questions, fears and problems expressed by Residents.
c. Independently schedule and conduct meetings with Authorized Customer Representatives at Commercial and Business
Establishments to secure participation in increased recycling efforts, including Food Scrap Diversion.
d. Coordinate and interface with other agencies, organizations, companies, City and City-designated consultants or other contractors regarding Edible Food donation programs for human consumption.
e. Train business and multifamily tenants and representatives on how to implement diversion of recyclables and Food Scraps, and provide technical assistance in developing logistics and troubleshooting.
f. Provide follow-up support to businesses and multi-family complexes, answer questions, and monitor and report diversion program results
g. Identify opportunities for businesses to reduce wastes and better manage unwanted discards.
h. Provide training, troubleshooting, education and answers to questions to Residential customers.
i. Assist with the writing, production, and overall execution of proposals, recycling plans for businesses and other Customers and reports.
j. Distribute the public education and outreach materials required by Attachment N of the Agreement and Section 5 of Attachment B for routes that exceed 25% contamination.
k. Assist with the development of social media postings for distribution via the City’s social media channels.
l. Assist with the development and distribution of targeted written outreach materials to Customers and community associations such as letters, flyers, brochures, infographics, etc.
m. Assist with developing webpage content regarding the Recyclable Materials and Food Scrap/Yard Trimmings Collection programs and other topics as required by SB 1383 for inclusion on Contractor’s and/or City’s website
n. Independently schedule and conduct meetings with Authorized Customer Representatives at HOAs that receive Residential Cart

ATTACHMENT AA
Minimum Required Duties of Recycling Coordinators
Attachment AA Page 5 of 5
service and community groups to secure participation in increased recycling efforts, including Food Scrap Diversion and to reduce Contamination.
o. Train Residents regarding implementing Diversion of Recyclable Materials and Green Waste/Food Scraps and provide technical assistance in developing logistics and troubleshooting at the community association level and at individual Residences. p. Prepare public outreach and education materials as required by the Agreement.
q. Attend all City-sponsored special events where Recycling and/or the environment are the theme or topic. Staff a booth, tabletop or other appropriate method to disseminate educational materials, show videos and provide public information on Diversion programs, preventing Contamination, and other related topics.
r. Plan and implement Recycling programs at all City-sponsored special events to divert cardboard, glass, mixed paper, aluminum cans, plastic and other beverage containers, newspaper, Food Scraps and any other materials that can be diverted.
s. Speak and make presentations to community groups, schools, homeowners associations, and other organizations about the City’s Diversion programs.
t. After completing the steps in Attachment B, Section 3.7 and the account refuses to implement a state-mandated diversion program, refer non-compliant accounts to the City for enforcement. u. Refer waiver candidates and Commercial Customers with internal Diversion programs to City for verification
v. Meet with business groups to enhance Diversion programs w. Update the “red/green list” or CRM System at least weekly to show the contacts made and work performed at Commercial and
Business Premises and Multi-family Premises in City.

4. Customer Service Duties
a. Provide training, troubleshooting, education and answers to questions to Residential Customers.
b. Proactively troubleshoot and provide Customer-friendly resolutions to service, billing and other chronic or persistent problems in coordination with the City staff representative(s).
c. Proactively and quickly respond to questions, problems and issues from City staff representative and provide prompt feedback on resolution of issues.
d. Coordinate and interface with other agencies, organizations, companies, City and City-designated agents, consultants or other contractors as needed concerning Customer problems, issues or complaints.
e. Assist with implementing programs at residential properties with limited curb space,

120

INLAND EMPIRE REGIONAL COMPOSTING FACILITY
Location: 12645 Sixth Street, Rancho Cucamonga, CA 91739 SWIS: 36-AA-0423
Manager and Contact Information: Jeff Ziegenbein, CRL, CMRP, CCOM; Phone: 909-993-1500
Capacity Guarantee: Administratively reoccurring one-year contract Tonnage Reserved for Cities: 100%
Materials to be Processed: Stable Bedding and Manure
Annual Capacity: 60,000 Tons/Year
Inland Empire Regional Composting Authority was created as a public entity in 2002 and provides composting of biosolids with stable bedding and manure using the aerated static pile process.

CR&R currently utilizes this facility for processing stable bedding and manure.

CR&R anticipates commencing onsite organic processing of stable bedding and manure at our SC South Campus upon completion of the site. This facility is described in Section 3.6 of Form 3.

CR&R guarantees adequate capacity for the City of Lake Forest and the City of Laguna Hills through the term of the franchise agreement as this site is owned and operated by CR&R.

Flow Diagram
The following diagram shows the flow of organic materials at Inland Empire Regional Composting Facility and the resulting product, which is Class A Exceptional Quality compost.

PROPOSAL FORM 26: DESCRIPTION OF PROPOSED

PROCESSING FACILITY(IES) TO BE USED FOR STABLE

BEDDING/MANURE

121
Cost per ton to transport materials from last stop on
route to transfer station (if using transfer station): $3.56 Cost per ton to transport materials from last stop on
route to facility (if direct hauling from route to facility): N/A Cost per ton to transport materials from transfer station to facility (if using transfer station): $32.66
Identify final products generated from proposed facility (vermicompost, RNG, compost, etc.):

Class A
Exceptional
Quality Compost
Identify range of revenue streams, per ton or per cubic yard, for final products: N/A (third party)
This Proposal Form 26 will become Attachment BB to the final Agreement.

ATTACHMENT CC
Allocation Methodology for Multi-Jurisdictional Residential Routes and Cross-Sector Cart Collection
Attachment CC Page 1 of 11

1. Allocation Methodology for Cross-Jurisdictional Residential Collection Route
For cross-jurisdictional Residential collection routes where homes are serviced in both Cities, the Contractor shall use the following allocation methodology to accurately allocate tonnage between the two cities. The allocation shall factor in City-specific densities of various material streams, as described below.

1. Calculate the average density for the following residential streams using cityspecific data:
a. Lake Forest specific Residential curbside MSW lbs. per cubic yard b. Laguna Hills specific Residential curbside MSW lbs. per cubic yard c. Lake Forest specific Residential curbside Recycling lbs. per cubic yard d. Laguna Hills specific Residential curbside Recycling lbs. per cubic yard e. Lake Forest specific Residential curbside co-collected food scraps and yard trimmings lbs. per cubic yard
f. Laguna Hills specific Residential curbside co-collected food scraps and yard trimmings Recycling lbs. per cubic yard

2. To calculate the average densities for the streams shown above, prior to initiating operations, the Contractor shall complete the following analysis:
a. Calculate total monthly tonnage collected for each of the streams noted above as items 1a-1h using the data provided in the background section and appendices to the RFP or more recent data provided by the incumbent hauler.
b. Calculate number of monthly cubic yards for each of the streams noted above as items 1a-1h using the data provided in the background section and appendices to the RFP or more recent data provided by the incumbent hauler.
c. Divide the total weight collected for each of the streams noted above as items 1a-1h by the number of cubic yards collected to determine the average density on service. Sample densities are included in Table 1 below.

3. In addition to calculating the average density on service using tonnage and service data as noted above, Contractor shall also conduct a field study to weigh residential containers that are set out for service using a platform scale.

Contractor shall collect the net weight (i.e. gross weight minus container weight) for 25 containers that are over 70% full from each of the categories shown above (1a-1h) for containers on the residential routes that are targeted for crossjurisdictional collection to identify the field weight of containers.

ATTACHMENT CC
Allocation Methodology for Multi-Jurisdictional Residential Routes and Cross-Sector Cart Collection
Attachment CC Page 2 of 11
a. The field weight shall be divided by the volume of the container to determine the field density of the material.
i. If the 90-gal container weighed 50 lbs., the density would be calculated as follows:

1. 50 lbs./ (90 gal/ 202 gal per cubic yard) = 111 lbs. per cubic yard

4. The average of the two density values (calculated density on service identified in Step 2 above and the field-identified density described in Step 3 above) shall be used to determine the density factor for the residential sector. The average density values for each City and each stream are included as bolded values in Table 1 below.

Table 1. Average Density Values
LF LH
Calculated Field Average Calculated Field Average
MSW 95.12 100 97.56 72.51 75 73.76
Recycling 21.7 25 23.35 34.02 30 32.01
Co-collected Yard Trimmings and Food
Scraps 32.52 35 33.76 55.64 50 52.82

5. The density factor for each City for each of the streams noted above as items 1a1h shall be calculated by dividing the average density for each City calculated in Step 3 by the two cities’ average densities added together. The density factors calculated for the three residential streams are included in Table 2 below. An example density calculation is included below.
a. Density factor for LF MSW (using data in the table above):
i. LF average MSW density (97.56 lbs./CY) / LF average MSW density (97.56 lbs./CY) plus LH average MSW density (73.76 lbs./CY) = 57%

1. LF MSW Density Factor = 57%
b. Density factor for LH MSW (using data in the table above):
i. LH average MSW density (73.76 lbs./CY) / LH average MSW density (73.76 lbs./CY) plus LF average MSW density (97.56 lbs./CY) = 43%

1. LH MSW Density Factor = 43%

ATTACHMENT CC
Allocation Methodology for Multi-Jurisdictional Residential Routes and Cross-Sector Cart Collection
Attachment CC Page 3 of 11
Table 2. Density Factors
Density Factor
LF LH
MSW 57% 43%
Recycling 42% 58%
Co-collected Yard Trimmings and Food Scraps 39% 61%

6. The percentage of volume collected on the route between each City shall be calculated as a percentage. For example, if the cross-jurisdictional collection route collected 267 cubic yards from Lake Forest households and 178 cubic yards from Laguna Hills households, the percentage volume allocation between the route would be 60% (267/(267+178)) Lake Forest volume and 40% (178/(178+267)) Laguna Hills volume. Complete the volume percentage allocation calculation for each cross-jurisdictional route as shown in Table 3.

Table 3. Volume Allocation for Cross-jurisdictional Routes

LF CY LH CY

LF VOLUME
%
LH
VOLUME %
MSW 267 178 60% 40%
Recycling 250 250 50% 50%
Co-collected Yard Trimmings and Food Scraps 200 300 40% 60%

7. Average the Density Factor calculated in Step 5 with the volume allocation percentage calculated in step 6 to determine the weighted-average allocation factor for each City and each stream, as shown in Table 4. a. For Lake Forest, the residential MSW weighted-average allocation factor is 58% ((57% MSW Density Factor + 60% MSW Volume Allocation) / 2 ) b. For Laguna Hills, the residential MSW weighted-average allocation factor is 42% ((43% MSW Density Factor + 40% MSW Volume Allocation) / 2 ) Table 4. Average of Density Factor and Weighted Average Allocation Percentage LF Avg
Density
Factor +
Volume
LH Avg
Density
Factor +
Volume
MSW 58% 42%
Recycling 46% 54%
Co-collected Yard Trimmings and Food Scraps 39% 61%

ATTACHMENT CC
Allocation Methodology for Multi-Jurisdictional Residential Routes and Cross-Sector Cart Collection
Attachment CC Page 4 of 11

8. Multiply the total tons collected on the cross-jurisdictional route by the weighted average allocation percentage calculated in Step 7 to determine the tons of MSW, recycling, and co-collected yard trimmings and food scraps collected on cross-jurisdictional routes in each City as shown in Table 5 below.

Table 5. Cross-jurisdictional Tonnage Allocation
LF Avg
Density
Factor +
Volume
LH Avg
Density
Factor +
Volume
Tons
Collected on
Crossjurisdictional
Route
LF
Tonnage
Allocatio
ns
LH
Tonnage
Allocations
MSW 58% 42% 10 5.8 4.2
Recycling 46% 54% 6 2.8 3.2
Co-collected Yard Trimmings and Food
Scraps 39% 61% 12 4.7 7.3

9. Prior to initiating operation, and no later than May 1, 2025, Contractor shall submit the allocation calculations shown in this Attachment CC to the City for review. The City, in its sole discretion, may require the Contractor to gather additional data from the field or perform additional analysis to further refine the allocation.

10.Contractor shall repeat Steps above 1 – 9 above annually and submit results to the City no later than May 1, 2025 and each May 1 thereafter.

11.Contractor shall provide quarterly calculations to the City showing how tonnage is allocated to each City as described in Attachment k.

ATTACHMENT CC
Allocation Methodology for Multi-Jurisdictional Residential Routes and Cross-Sector Cart Collection
Attachment CC Page 5 of 11

2. Allocation Methodology for Cross-Jurisdictional Commercial/Multi-family Cart Collection Route
For cross-jurisdictional Commercial/Multi-family Cart collection routes where businesses are serviced using Carts in both Cities, the Contractor shall use the following allocation methodology to accurately allocate tonnage between the two cities and collection sectors (commercial and multi-family). The allocation shall factor in City-specific and sector-specific densities of various material streams, as described below. Note:

Allocations will not be needed for multi-jurisdictional or cross-sector materials collected in Bins since there will be on-board scales used to measure the net weight of all Bins collected.

1. Calculate the average density for the following Commercial and Multi-family Cart streams using city-specific data:
a. Lake Forest specific Commercial MSW Cart lbs. per cubic yard b. Laguna Hills specific Commercial MSW Cart lbs. per cubic yard c. Lake Forest specific Multi-family MSW Cart lbs. per cubic yard d. Laguna Hills specific Multi-family MSW Cart lbs. per cubic yard e. Lake Forest specific Commercial Recycling Cart lbs. per cubic yard f. Laguna Hills specific Commercial Recycling Cart lbs. per cubic yard g. Lake Forest specific Multi-family Recycling Cart lbs. per cubic yard h. Laguna Hills specific Multi-family Recycling Cart lbs. per cubic yard i. Lake Forest specific Commercial Food Scrap Cart lbs. per cubic yard j. Laguna Hills specific Commercial Food Scrap Cart lbs. per cubic yard k. Lake Forest specific Multi-family Food Scrap Cart lbs. per cubic yard l. Laguna Hills specific Multi-family Food Scrap Cart lbs. per cubic yard m. Lake Forest specific Commercial Yard Trimming Cart lbs. per cubic yard n. Laguna Hills specific Commercial Yard Trimming Cart lbs. per cubic yard o. Lake Forest specific Multi-family Yard Trimming Cart lbs. per cubic yard p. Laguna Hills specific Multi-family Yard Trimming Cart lbs. per cubic yard q. Lake Forest specific Commercial Co-collected Yard Trimming and Food Scrap Cart lbs. per cubic yard
r. Laguna Hills specific Commercial Co-collected Yard Trimming and Food Scrap Cart lbs. per cubic yard
s. Lake Forest specific Multi-family Co-collected Yard Trimming and Food Scrap Cart lbs. per cubic yard
t. Laguna Hills specific Multi-family Co-collected Yard Trimming and Food Scrap Cart lbs. per cubic yard

2. To calculate the average densities shown above, prior to initiating operations, the Contractor shall complete the following analysis:
a. Calculate total monthly tonnage collected for each of the streams noted above as items 1a-1t using the data provided in the background section

ATTACHMENT CC
Allocation Methodology for Multi-Jurisdictional Residential Routes and Cross-Sector Cart Collection
Attachment CC Page 6 of 11
and appendices to the RFP or more recent data provided by the incumbent hauler.
b. Calculate number of monthly cubic yards for each of the streams noted above as items 1a-1t using the data provided in the background section and appendices to the RFP or more recent data provided by the incumbent hauler.
c. Divide the total weight collected for each of the streams noted above as items 1a-1t by the number of cubic yards collected to determine the average weight density.

3. In addition to calculating the average density using tonnage and service data as noted above, Contractor shall also conduct a field study to weigh Commercial and Multi-family containers that are set out for service using a platform scale.

Contractor shall collect the net weight (i.e. gross weight minus container weight) for 5-10 containers that are over 70% full from each of the categories shown above (1a-1t) for containers on routes that are targeted for cross-jurisdictional collection to identify the field weight of containers.
a. The field weight shall be divided by the volume of the container to determine the field density of the material.
i. If the 90-gal MSW container weighed 50 lbs., the density would be calculated as follows:

1. 50 lbs. / (90 gal/ 202 gal per cubic yard) = 111 lbs. per cubic yard

4. The average of the two density values (calculated density identified in Step 2 above and the field-identified density identified in Step 3 above) shall be used to determine the density factor for the Commercial and Multi-family Cart sector. The average density values for each City and each stream are included as bolded values in Table 6 below.

ATTACHMENT CC
Allocation Methodology for Multi-Jurisdictional Residential Routes and Cross-Sector Cart Collection
Attachment CC Page 7 of 11
Table 6. Average Density Values
LF LH Density Factor
Calculated Field Average Calculated Field Average LF LH Commercial MSW Cart 90 100 95 80 90 85 53% 47%
Multi-family MSW Cart 95 105 100 70 67 68.5 59% 41%
Commercial Recycling
Cart 20 25 22.5 15 27 21 52% 48%
Multi-family Recycling
Cart 12 15 13.5 50 28 39 26% 74%
Commercial Food
Scraps Cart 150 200 175 175 250 212.5 45% 55%
Multi-family Food
Scraps Cart 125 180 152.5 180 150 165 48% 52%
Commercial Yard
Trimmings Cart 110 105 107.5 125 100 112.5 49% 51%
Multi-family Yard
Trimmings Cart 90 80 85 80 90 85 50% 50%
Commercial Cocollected Food Scraps
and Yard trimmings Cart 80 100 90 100 90 95 49% 51%
Multi-family Cocollected Food Scraps
and Yard trimmings Cart 75 90 82.5 80 75 77.5 52% 48%

5. The density factor for each City for each of the streams noted above as items 1a1t shall be calculated by dividing the average density for each City calculated in Step 3 by the two cities’ average densities added together. The density factors calculated for the commercial and multi-family streams are included on the right column in Table 6 above. An example density calculation is included below. a. Density factor for LF Commercial Cart MSW (using data in the table above):
i. LF average Commercial MSW density (95 lbs./CY) / (LF average MSW density (95 lbs./CY) plus LH average MSW density (85 lbs./CY)) = 53%

1. LF Commercial MSW Cart Density Factor = 53%
b. Density factor for LH Commercial Cart MSW (using data in the table above):
i. LH average Commercial Cart MSW density (85 lbs./CY) / LH average Commercial Cart MSW density (85 lbs./CY) plus LF average Commercial MSW Cart density (95 lbs./CY) = 47%

1. LH Commercial MSW Cart Density Factor = 47%

ATTACHMENT CC
Allocation Methodology for Multi-Jurisdictional Residential Routes and Cross-Sector Cart Collection
Attachment CC Page 8 of 11

6. The percentage of Cart volume collected on the route between each City shall be calculated as a percentage. For example, if the cross-jurisdictional Commercial MSW Cart collection route collected 20 cubic yards from Lake Forest Cart accounts and 30 cubic yards from Laguna Hills cart accounts, the percentage volume allocation between the route would be 40% (20/(20+30)) Lake Forest volume and 60% (30/(30+20)) Laguna Hills volume. Complete the volume percentage allocation calculation for each cross-jurisdictional Cart route as shown in Columns B and C in Table 7.

Table 7. Volume Allocation for Cross-jurisdictional and Cross-Sector Cart Routes

A B C D E F

LF CART
VOLUME
(CY)

LH CART
VOLUME

LF CART
VOLUME
%

LH CART
VOLUME
%
LF
COM/MF
VOL
LH
COM/MF
VOL
Commercial MSW Carts 20 30 40% 60% 80% 20%
Multi-family MSW Carts 15 25 38% 63% 20% 80%
Commercial Recycling Carts 10 40 20% 80% 40% 60%
Multi-family Recycling Carts 20 32 38% 62% 60% 40%
Commercial Food Scraps Carts 15 12 56% 44% 20% 80%
Multi-family Food Scraps Carts 23 12 66% 34% 80% 20%
Commercial Yard Trimmings Carts 5 4 56% 44% 50% 50%
Multi-family Yard Trimmings Carts 8 12 40% 60% 50% 50%
Commercial Co-collected Food
Scraps and Yard trimmings Carts 9 11 45% 55% 55% 35%
Multi-family Co-collected Food
Scraps and Yard trimmings Carts 11 9 55% 45% 45% 65%

7. Calculate the sector allocation for Cart service between Commercial and Multifamily volumes for each City and Stream. a. For example, if there were 10 cubic yards of MSW cart service in LF and 8 cubic yards were from Commercial Cart Customers and 2 cubic yards were from Multi-family Cart customers, the sector allocation would be 80% Commercial and 20% Multi-family. These sector volume values are shown in columns E and F of Table 7 above.

8. Average the Density Factor calculated in Step 5 with the volume allocation percentage calculated in step 6 to determine the weighted-average allocation factor for each City and each stream, as shown in Table 8. a. For Lake Forest, the Commercial Cart MSW weighted-average allocation factor is 46% ((53% Commercial MSW Cart Density Factor + 40% Commercial MSW Cart Volume Allocation) / 2 )
b. For Laguna Hills, the Commercial MSW Cart weighted-average allocation factor is 54% ((47% MSW Density Factor + 60% MSW Volume Allocation) / 2 )

ATTACHMENT CC
Allocation Methodology for Multi-Jurisdictional Residential Routes and Cross-Sector Cart Collection
Attachment CC Page 9 of 11
Table 8 Average of Density Factor and Weighted Average Allocation Percentage LF Avg
Density
Factor +
Volume
LH Avg
Density
Factor +
Volume
Commercial MSW Cart 46% 54%
Multi-family MSW Cart 48% 52%
Commercial Recycling Cart 36% 64%
Multi-family Recycling Cart 32% 68%
Commercial Food Scraps Cart 50% 50%
Multi-family Food Scraps Cart 57% 43%
Commercial Yard Trimmings Cart 52% 48%
Multi-family Yard Trimmings Cart 45% 55%
Commercial Co-collected Food Scraps and
Yard trimmings Cart 47% 53%
Multi-family Co-collected Food Scraps and
Yard trimmings Cart 53% 47%

9. Multiply the total tons collected on the cross-jurisdictional route by the sector allocation calculated in Step 7 by the weighted average allocation percentage calculated in Step 8 to determine the amount of tons of each commodity collected on cross-jurisdictional and cross-sector routes in each City as shown in Table 9 below. Note: Cart-specific tonnage collected on each route may be calculated by subtracting the total load weight for the route minus the aggregate weights of materials collected in bins measured using on-board scales. a. If 4 tons of Cart-collected MSW were collected on a cross-jurisdictional route that also mixed sectors (Commercial and Multi-family), the following calculations would apply:
i. To calculate LF Commercial MSW Cart tonnage, multiply the 4 tons of Cart-collected materials for the entire route by the 80% Commercial sector allocation and by the 46% weighted average allocation percentage to obtain 1.49 tons.
ii. To calculate LF Multi-family MSW Cart tonnage, multiply the 4 tons of Cart-collected materials for the entire route by the 20% Multi-family sector allocation and by the 48% weighted average allocation percentage to obtain 0.39 tons.
iii. To calculate LH Commercial MSW Cart tonnage, multiply the 4 tons of Cart-collected materials for the entire route by the 20% Commercial sector allocation and by the 54% weighted average allocation percentage to obtain 0.43 tons.

ATTACHMENT CC
Allocation Methodology for Multi-Jurisdictional Residential Routes and Cross-Sector Cart Collection
Attachment CC Page 10 of 11
iv. To calculate LH Multi-family MSW Cart tonnage, multiply the 4 tons of Cart-collected materials for the entire route by the 80% Multifamily sector allocation and by the 52% weighted average allocation percentage to obtain 1.66 tons.
v. Due to the application of several percentages to the Cart-collected tonnage value, summing the four allocated weights may not add up to exactly the original Cart-collected tonnage amount. Contractor may round to the nearest tenth of a ton to achieve mass conservation between the four allocations. Any rounding or calculations to achieve mass balance must be noted in the Contractors’ allocation report to the City.

Table 9. Cross-jurisdictional Tonnage Allocation
LF Avg
Density
Factor +
Volume
LF Com VS
MF
Allocation
LH Avg
Density
Factor +
Volume
LH Com vs
MF
Allocation
Cart Tons
Collected on
Crossjurisdictional
Route
LF Tonnage
Allocations
LH Tonnage
Allocations
Commercial
MSW Cart 46% 80% 54% 20% 4.00 1.49 0.43
Multi-family
MSW Cart 48% 20% 52% 80% 0.39 1.66
Commercial
Recycling Cart 36% 40% 64% 60% 2.00 0.29 0.8
Multi-family
Recycling Cart 32% 60% 68% 40% 0.39 0.5
Commercial
Food Scraps
Cart 50% 20% 50% 80% 5.00 0.50 2.0
Multi-family
Food Scraps
Cart 57% 80% 43% 20% 2.27 0.4
Commercial
Yard Trimmings
Cart 52% 50% 48% 50% 3.00 0.78 0.7
Multi-family
Yard Trimmings
Cart 45% 50% 55% 50% 0.68 0.8
Commercial Cocollected Food
Scraps and Yard
trimmings Cart 47% 55% 53% 35% 3.50 0.90 0.7
Multi-family Cocollected Food
Scraps and Yard
trimmings Cart 53% 45% 47% 65% 0.84 1.1

10.Prior to initiating operation, and no later than May 1, 2025, Contractor shall submit the allocation calculations shown in this Attachment CC to the City for review. The City, in its sole discretion, may require the Contractor to gather

ATTACHMENT CC
Allocation Methodology for Multi-Jurisdictional Residential Routes and Cross-Sector Cart Collection
Attachment CC Page 11 of 11
additional data from the field or perform additional analysis to further refine the allocation.

11.Contractor shall repeat Steps above 1 – 10 above annually and submit results to the City no later than May 1, 2025 and each May 1 thereafter.

12.Contractor shall provide quarterly calculations to the City showing how tonnage is allocated to each City as described in Attachment k.

211

1. Which brand of on-board scales are you proposing to use on vehicles that are servicing accounts in both Cities?
CR&R has extensive experience utilizing Air-Weigh BinMaxx Front Loader Scales and recommends their use to accurately report tonnage collected on Commercial and Multi-Family Cross-Jurisdictional Routes.

2. How will each account being serviced be linked to the scale records? Will the Proposer use RFID tags? Barcodes? Geo-fencing? Manual processes using the onboard CRM system? CR&R’s CRM system is fully integrated with Air-Weigh with our Mobile-Pak tablets automatically registering service and communicating directly with the scales through Bluetooth.

3. How much will it cost to purchase and install the on-board scales? Each unit costs approximately $7,000 with installation handled onsite by our specialty maintenance staff. CR&R also has a strong working relationship with Air-Weigh and has direct access to company staff for guidance and support.

4. What is the software licensing cost, if any, for the on-board scales? There are no monthly fees beyond the hardware (scales) and Bluetooth receiver (approximately $300).

5. How often will the scales need to be calibrated and maintained in order to be accurate?
CR&R works directly with Air-Weigh to certify our onsite calibration procedures, which occur no less than every six (6) months with the ability to monitor accuracy and scale condition daily if additional adjustments are required.

6. What level of precision is anticipated with the on-board scales (i.e., plus or minus 10 lbs. or 100 lbs.)?
All on-board scales work best with heavier loads, with anticipated precision of plus or minus twenty (20) pounds.

PROPOSAL FORM 30: USE OF ONBOARD SCALES

212
This Proposal Form 30 will become Attachment DD to the final Agreement.

ATTACHMENT EE
List of City Facilities – City of Laguna Hills
Attachment EE-2 Page 1 of 1
Laguna Hills City Facili0es - Current Services:

Name Street# Street Suffix City
# of
bins
Size
of
Bins Bin Type
Pickups per
Week

CITY OF
LAGUNA HILLS 24033
EL

TORO RD
LAGUNA
HILLS 1
3-
yard Recycling 5

CITY OF
LAGUNA HILLS 24033
EL

TORO RD
LAGUNA
HILLS 3
90-
gal Trash 1

CITY OF
LAGUNA HILLS 25555 ALICIA PKWY
LAGUNA
HILLS 1
3-
yard MSW 5

CITY OF
LAGUNA HILLS 25555 ALICIA PKWY
LAGUNA
HILLS 2
4-
yard MSW 5

CITY OF
LAGUNA HILLS 25555 ALICIA PKWY
LAGUNA
HILLS 2
60-
gal
Food
Scraps 1

CITY OF
LAGUNA HILLS 25555 ALICIA PKWY
LAGUNA
HILLS 2
3-
yard Recycling 3

ATTACHMENT FF
Attachment FF Page 1 of 1

NOT USED

111
Residential Kitchen Food Scraps Container Specifications:

CR&R proposes the use of Sure-Close Food Scrap Pails for kitchen food scraps.

Specification of Container:

Volume: 1.9 gallons (7.1 liters)
Weight: 1.1 lbs. (0.5 kg)
Dimensions:

Width 11”
Height 9.5“
Depth 8.5”
Lid: Aerated
Dishwasher Safe: Yes
Label:

Yes – will include images of acceptable
and non-acceptable items, including a QR
code and weblink for educational video.

Unit Price: $5.46
Shipping Price Per Unit: Included
Odor and Pest Mitigation Features and Labeling Detail for the Proposed Containers:

Sure-Close Food Scrap Pails are made with recycled content and UV protected material with a hinged, “stay-open” ventilated lid and odor, fruit-fly and insect mitigating seals. Further, customized decals will be created, highlighting acceptable and non-acceptable items, including a QR code and weblink for educational videos. Please see the below for further details.

One handed, single motion
open and close with audible
latch feedback.

Positive stop (90 degree) lid –
durable molded stop points
allow lid to stay open and open
flush to the rear.

Rim and lid easy to clean –
smooth top edge and
removable lid allows easy
cleaning in dishwasher or
sink.

PROPOSAL FORM 23: KITCHEN FOOD SCRAPS CONTAINER

112
Letterbox style opening -
wide top opening facilitates
easy scraping of food
scraps into the container.

Multiple means to carry - can
be transported using the
folding handle, under the lip
grip or back grip.

Shape / Smaller footprint -
well suited for corner
placement and lid can be
opened under most upper
cabinets.

Multiple means to grip when
emptying - smooth top edge
and removable lid allows
easy cleaning in dishwasher
or sink.

Quick release lid - interlocking
seal and superior lid clasp
ensure positive lid closure.

Feet - four feet lift the
container off the counter
surface for increased
hygiene.

Kitchen Food Scraps Container Public Education and Distribution CR&R’s dedicated Sustainability Specialist will distribute kitchen pails door to door with customized public education and outreach that highlights best practices for in-home use. Additionally, a customized video will be created that is accessible via QR code or weblink that will demonstrate how to use and answer frequently asked questions. Examples of the flyers are found on the next page for reference.

Customers may request replacements to be delivered to their home via emailing the dedicated Sustainability Specialist email address for Lake Forest or Laguna Hills or by placing a request for a replacement via our Customer Service Department.
practices for
ed that is
o use and
e found on
home
ress for
acement

113
Examples of CR&R’s Kitchen Food Scrap Pail educational materials are shown below.

This Proposal Form 23 will become Attachment GG to the final Agreement.

114
TOTER 13 GALLON COMMERCIAL FOOD SCRAPS CONTAINER

Specification of Container
Width: 12 Inches
Depth: 14 Inches
Height: 30 Inches
Capacity: 13 Gallon
Color: Green
Lid Type: Hinged
Material: High Density Polyethylene (HDPE)
Shape: Rectangle
Unit Price: $28.80
Ship Price: $30.80 ($28.80 + $2.00)
CR&R proposes the use of Toter's Organics Bins to make it easy to collect and transport organics materials within commercial facilities. Made with durable high-density polyethylene (HDPE), they are built to last. The 13-Gallon Organics Bin is designed for collection with large handles at a comfortable height and heavy-duty wheels for easy transport to the curb. Featuring a latch and animal lock, it keeps away annoying predators.

PROPOSAL FORM 24: COMMERCIAL INTERNAL FOOD

SCRAPS CONTAINER

115
TOTER 32 GALLON COMMERCIAL FOOD SCRAPS CONTAINER
Specification of Container
Width: 19 Inches
Depth: 24 Inches
Height: 40 Inches
Capacity: 32 Gallon
Color: Green
Lid Type: Hinged
Material: Recycled Plastic with Antibacterial Lining
Shape: Rectangle
Unit Price: $48.33
Ship Price: $50.33 ($48.33 + $2.00)
CR&R proposes the use of Toter’s custom 32-gallon cart to consolidate and transport organic waste which comes with a lid and 4-wheels; two casters and two heavy-duty rear wheels on a molded-in axel to facilitate maneuvering over most surfaces. The wheels are made with a quiet cap design to reduce noise during transport. The lid is designed to stay in place for safe, secure transport, and it opens fully when desired for complete access to the container when adding or removing.

116
The cart is constructed to securely contain wet, heavy organic waste and is made with Toter's Advanced Rotational Molding™ technology. Designed for curbside collection, this organic waste container can easily be rolled to the curb on collection day.

Features:
x Toter Organics trash can come with a molded, sealed stop-bar that prevents leakage. x Constructed using Toter's Advanced Rotational Molding, the containers are built for toughness and maximum impact resistance.
x Gasketed lid and thumb turn latch help contain odors and waste within the cart. x Toter durable organics carts are equipped with two smooth rubber wheels on a molded-in axle and two casters that make transporting waste easy. x Rugged Rim technology and reinforced material in critical wear areas adds rigidity and extends the service life of our 2-wheel carts.

Commercial Internal Food Scrap Container Public Education and Distribution CR&R’s dedicated Sustainability Specialists alongside our Operational staff will distribute the containers with customized public education and outreach that highlights best practices for use.

Additionally, a customized video will be created that is accessible via QR code or weblink that will demonstrate use and answer frequently asked questions.

Customers may request replacements to be delivered via emailing the dedicated Sustainability Specialist email address for Lake Forest or Laguna Hills or can place a request for a replacement via our Customer Service Department.

This Proposal Form 24 will become Attachment HH to the final Agreement.

ATTACHMENT JJ
Self-Certification Form for Yard Trimmings Recycling
Attachment JJ Page 1 of 1
Property Name:

Business Address:

Management Address:

Contact/Title:

Contact Phone: E-mail:

Instructions: Please confirm that the information provided in previous years is still correct. Please use the subsequent fields to explain any changes. This will be used to report your property’s compliance status to the State and thus all information must be accurate and reflective of the activities happening on-site. Please complete and return this form by December 31, 2025. All fields below are required to complete.

It was previously reported by the hauler that your property’s landscapers take Yard Trimmings. Please answer the following questions to help the City understand how your property disposes of Yard Trimmings.

Yard Trimmings materials being recycled include (check all that apply):
____ Wood waste
____ Grass clippings/leaves/weeds
____ None/Other - please explain: ___________________________________________________ ___________________________________________________________________________ Our property currently recycles and/or disposes of Yard Trimmings as described:
____ On-site processing through chipping or composting, and re-use on site ____ Self-haul; we deliver Yard Trimmings to a compost, recycling or agricultural facility directly ____ Our landscape maintenance contractor delivers Yard Trimmings to a compost or recycling facility ____ Our Yard Trimmings is collected by the hauler.
____ None/Other - please describe: ___________________________________________________ ___________________________________________________________________________ Green/wood waste is collected by the following haulers/landscapers:

1. _____________________________________________________________________________ Business Name City Phone #

2. _____________________________________________________________________________ Business Name City Phone #
Yard Trimmings is taken to the following locations for recycling or disposal (Must include):

3. ____________________________________________________________________________ Business Name City Phone #

4. ____________________________________________________________________________ Business Name City Phone #
Signature of person filling out this form Date

217

1. Does the Proposer’s fleet meet or exceed the 50 collection vehicle threshold to require a 100% ZEV fleet by 2042?
Yes.

2. If the Proposer operates a fleet of 50+ vehicles, what is the Proposer’s plan to meet the 10% ZEV requirement by 2030? How many vehicles and fueling or charging stations would be needed to achieve this initial 10% ZEV milestone? CR&R has developed timelines for compliance with California’s Advance Clean Fleets Program (ACF) based on the legislative requirements as written today. CR&R has agreed to the “milestones” compliance pathway with ACF which will require the procurement of over 100 zeroemissions vehicles by 2030, across Groups 1 through 3 as established by CR&R’s total current vehicle count in operations. This plan is dependent on commercial availability, actual successful in-field vehicle operations (compared to manufacturer model specifications) and any legislative amendments enacted by California.

3. If the Proposer operates a fleet of 50+ vehicles, what is the Proposer’s plan to meet the 25% ZEV requirement by 2033? How many vehicles and fueling or charging stations would be needed to achieve this 25% electrification milestone? CR&R has developed timelines for compliance with California’s Advance Clean Fleets Program (ACF) based on the legislative requirements as written today. CR&R has agreed to the “milestones” compliance pathway with ACF which will require the procurement of over 100 additional zero-emissions vehicles by 2033, across Groups 1 through 3 as established by CR&R’s total current vehicle count in operations. This plan is dependent on commercial availability, actual successful in-field vehicle operations (compared to manufacturer model specifications) and any legislative amendments enacted by California.

This Proposal Form 32 will become Attachment KK to the final Agreement.

PROPOSAL FORM 32: PROPOSER’S PLAN TO COMPLY WITH

CALIFORNIA AIR RESOURCES BOARD ADVANCED CLEAN

FLEETS PROGRAM DURING TERM OF THE AGREEMENT

ATTACHMENT LL
City of Laguna Hills Bus Shelter and Bench Locations
Attachment LL Page 1 of 2
(55) Bus Bench Locations
(56) Benches & trash receptacles
Alicia Parkway

1. 200 feet w/o Hon Ave.

2. 120 feet w/o Costeau St.

3. 120 feet w/o Wilkes Place

4. 220 feet w/o Paseo de Valencia

5. 750 feet w/o Via Lomas

6. 1960 feet w/o Via Lomas

7. 950 feet e/o Ramona

8. 100 feet e/o Aliso Hills

9. 200 feet e/o Paseo de Valencia

10.120 feet e/o Wilkes Place

11.120 feet e/o Costeau Street
Avenida de la Carlota

1. 200 feet s/o El Toro Road Cabot Road
Cabot Road

1. 3000 feet s/o La Paz Road

2. 120 feet s/o Nellie Gail Road

3. 2250 feet s/o Nellie Gail Road

4. 120 feet s/o Hitching Rail Road

5. 2000 feet n/o Paseo de Valencia
El Toro Road

1. 200 feet e/o Paseo de Valencia (three benches and thee trash receptacles)
La Paz Road

1. 120 feet e/o Paseo de Valencia

2. 150 feet e/o McIntyre Street

3. 120 feet w/o McIntyre Street

Attachment LL Page 2 of 2
Laguna Hills Drive

1. 200 feet w/o Paseo de Valencia
Moulton Parkway

1. 150 feet s/o Lake Forest Dr.

2. 120 feet s/o Ridge Route Dr.

3. 120 feet s/o Glenwood Dr.

4. 1400 feet s/o Aliso Viejo Pkwy

5. 150 feet s/o Via Lomas

6. 200 feet s/o Alicia Parkway

7. 330 feet s/o Louisa

8. 200 feet s/o La Paz Road

9. 120 feet n/o Oso Parkway

10.120 feet n/o La Paz Road

11.120 feet n/o Mandeville

12.250 feet n/o Alicia Parkway

13.120 feet n/o Laguna Hills Dr.

14.120 feet n/o Indian Hill Ln.

15.120 feet n/o Indian Creek Ln.

16.120 feet n/o Ridge Route Dr.

17.120 feet n/o El Pacifico
Paseo de Valencia

1. 140 feet s/o El Toro Road

2. 120 feet s/o Calle de la Plata

3. 1750 feet s/o Calle de la Plata

4. 3385 feet s/o Via Estrada

5. 200 feet s/o Laguna Hills Dr.

6. 120 feet s/o Alicia Pkwy

7. 120 feet s/o Alisal Avenue

8. 120 feet s/o La Paz Rd.

9. 120 feet n/o La Paz Rd.

10.200 feet n/o Ericson

11.200 feet n/o Velasquez

12.120 feet n/o Hillary Lane

13.120 feet n/o Alicia Parkway

14.120 feet n/o Stockport Street

15.120 feet n/o Beckenham Street

16.120 feet n/o Los Alisos Boulevard

17.120 feet n/o Calle de la Plata

ATTACHMENT MM

NOT USED

ATTACHMENT NN
Projected New Developments
Attachment NN Page 1 of 2
The following new development projects are anticipated to occur in the City of Laguna Hills:

Village at Laguna Hills:

The Village at Laguna Hills Project is a mixed-use urban village redevelopment project that will be located at 24100 Laguna Hills Mall (site of the former Laguna Hills Mall).

Construction is anticipated to commence in May 2024 and is expected to continue beyond the initial 8-year Term of the Franchise Agreement. This approved Project includes a combination of high-density residential, retail, office, lodging, entertainment, and open space and recreation uses. Project implementation involves the following: demolition of the existing and remaining mall building, a few free-standing building pads, and various hardscape improvements; development of approximately 225,000 square feet of new retail building space to accommodate retail, services, restaurants, a health club, and a 50,000 square-foot, 1,200-seat theater; development of five multi-story residential buildings (one mixed-use retail/ residential building and four residential buildings) containing a total of up to 1,500 dwelling units and associated structured parking wrapped into the buildings; development of four, four-story commercial office buildings totaling approximately 465,000 square feet; development of a 100–150 room, five-story boutique hotel with ground-level retail space; development of a centralized Village Park; development of numerous vehicular access, circulation and parking improvements, including new driveways, private streets and drive aisles, parking lots/areas, and parking spaces along key streets; reconfiguration and enhancement of existing parking areas to remain; development of various site improvements that include the renovation of existing landscape areas and installation of new landscaping and pedestrian walkways and paths throughout the Subject Property; and removal, replacement and/or construction of utility systems necessary to support the Project.

The Village at Laguna Hills Mixed Use Project will involve the following development activities:
• Demolition of the remaining mall building and certain free-standing building pads that formerly housed the Sears auto repair center, and the existing Nordstrom Rack (which will be relocated on site), Just Tires, and Firestone buildings. The free-standing building pads housing BJ’s Restaurant and Brew House, In-N-Out, and King’s Fish House will remain. Demolition of various hardscape improvements and removal of landscaping throughout the Subject Property will be required. • Development of up to approximately 225,000 square feet of new retail building area for a total of up to 250,000 square feet of retail at full Project buildout. The retail uses will be provided in key locations throughout the Subject Property, including free-standing building pads along the Subject Property boundary, internally as anchor buildings, or integrated into hotel and residential buildings establishing vertical mixed-use project components. The anticipated retail uses

ATTACHMENT NN
Projected New Developments
Attachment NN Page 2 of 2
consist of retail, services, restaurants, a health club, and a 50,000 squarefoot/1,200-seat multi-screen movie theater. The total retail square footage includes retaining the existing BJ’s Brewhouse, Kings Fish House, and In-n-Out restaurants.
• Development of up to five multi-story residential buildings (one mixed-use retail/ residential building and four residential buildings), increasing the previously approved 988 dwelling units to a total of up to 1,500 dwelling units, and associated structured parking.
• Development of up to four, four-story commercial office buildings totaling up to 465,000 square feet.
• Development of a 100-150-room upscale boutique, five-story hotel with groundlevel retail space. • Development of a +/- 2.6-acre centralized Village Park that will be privately owned, operated and maintained, but open to the public and Project residents, workers, and visitors. The Village Park will include a number of passive and active open space and recreation uses/areas, and various hardscape and landscape improvements.
• Development of numerous vehicular access, circulation and parking improvements, including new driveways, private streets and drive aisles, parking lots/areas, and parking spaces along key internal private streets. Proposed parking facilities also include two parking structures to be shared by the retail and office uses; a 5-story, 745-stall structure and a 4-story, 937-stall structure. • Development of various site improvements that include installation of over 11 acres of new landscaping and nearly 6.5 miles of sidewalks and pedestrian walkways/paths throughout the Project.
• Subdivision of the Subject Property from 13 lots (existing) to 16 lots (proposed) to allow for the mix of uses and improvements.
• Removal, relocation, replacement and/or construction of new utility systems (water, sewer, storm drain, and other public utilities) necessary to support the Project.

For more information regarding this Project, a copy of the Village at Laguna Hills Mixed Use Project Development Agreement between the City of Laguna Hills and MGP Fund X Laguna Hills, LLC (Ordinance No. 2022-1; adopted March 22, 2022) is available for review from the Laguna Hills City Clerk upon request.

129
Number of Call Centers Operated by
Proposer One (1)
Location(s) of Call Center(s) that Will be
Used to Field Customer Calls in Lake
Forest and Laguna Hills
Our CR&R Customer Service Call Center is
centrally located at the corporate headquarters
in Stanton and will be used to field customer
calls in Lake Forest and Laguna Hills.

Number of Cities the Proposed Call Center
Currently Services
56 municipal contracts, including Cities,
County Areas, and Service Districts
Aggregate Residential Population of All of
the Cities Serviced by the Proposed Call
Center
Approximately 3,100,000
FTE
Lake Forest
FTE
Laguna Hills
Total
FTE
Total Number of Customer Service
Representatives at each Call Center and
Number of Customer Service
Representatives Allocated to the Cities (in
FTE)

1.083 0.456 1.539
Total Number of Customer Service
Managers at each Call Center and Number
of Managers Allocated to the Cities (in FTE)

0.017 0.017 0.033
Total Number of Customer Service
Supervisors at each Call Center and
Number of Supervisors Allocated to the
Cities (in FTE)
.069 .069 .138
Proposed Telephone System
Our CR&R Customer Service Call Center will continue to service the Cities of Lake Forest and Laguna Hills out of our Orange County Call Center. CR&R is able to meet all of the requirements of the Franchise Agreement. CR&R uses the NICE CXone Expert system, a cloud native system that optimizes City-specific information to improve the customer experience for each City we serve. This customization enhances the customer’s ability to conduct effortless self-service, if preferred, for most callers.

PROPOSAL FORM 28: PROPOSED CUSTOMER SERVICE
SYSTEM

130
Customers with complex needs, or who prefer to
speak directly with a customer service
representative (CSR) are able to access
representatives more quickly. As a result, all
customers have a much faster, easier and more
successful customer service experience. Additional
information regarding the NICE CXone Expert
system is attached at the end of this Form 28.

CR&R Customer Service Team
Our Customer Service Staff are critical members of
our service team, and their importance to the
company is demonstrated by the location of the
Customer Service Department, which is situated
within the CR&R Corporate Office in Stanton,
directly across from the Executive Team. Our
Customer Service Team is available on regular
collection days (Monday through Friday) from 8:00 a.m. until 5:00 p.m. and on Saturdays from 8:00 a.m. until 12:00 p.m. CR&R will have a local number available for Cities of Lake Forest and Laguna Hills as well as a toll-free number for customer service.

The CR&R Customer Service team is
overseen and led by Elisa Bené, our
Customer Service Manager. As Manager,
Ms. Bené is responsible for policy
development and deployment, employee
training and development, and customer
relations, ensuring effective and longterm problem resolution. Additionally, Ms.

Bené is responsible for overseeing the
customer service department and trains,
mentors, and coaches our employees, ensuring the company delivers the highest level of customer service possible.

CR&R’S COMMITMENT TO

OUR CUSTOMERS
9 Orange County-based call center.
9 Multi-language customer service
representatives.
9 Ability to monitor all required
metrics.
9 Ability to monitor response time to
complete a work order from time
of request.
9 Proven ability to provide accurate,
City-specific information.
9 Commitment to satisfy the
customer at any cost.

CR&R CSR’s celebrate Customer Service Week.

131
An attitude of respect and concern for our customer is the benchmark used to develop our customer service protocols. It is our shared commitment at CR&R and results in excellent customer feedback achieved in customer service satisfaction surveys. This passion for “Excellence in Customer Service” is a core value. Our Customer Service Department is managed with a pledge to “Satisfy the Customer at any Cost.” CR&R understands that customer service is of utmost importance to the Cities. When residents and businesses have a request regarding solid waste and recycling services, the CR&R Call Center serves as their first point of contact. Our team is committed to continue providing a timely response, accurate information, and reliable service to our City of Lake Forest and City of Laguna Hills customers.

Each component of our customer service system and approach is designed to achieve these key objectives. Combined, this timely, accurate and reliable service facilitates our performance and enhances customer satisfaction. Additionally, effective customer service systems will result in decreased use of City staff time and resources. Customers can easily communicate with CR&R, and our system ensures accurate and reliable follow through by our Customer Service and Operations team, while minimizing the amount of time staff would need to follow up on hauler service issues.

Timely Response: A prompt
answer, with minimal hold times
Accurate Information: Correct
answers, provided on the first call
Reliable Service: Dependable
completion of work order

132

JURISDICTION CLOUD-BASED LIBRARIES
Our Call Center uses Microsoft SharePoint as our electronic knowledge center to house information such as policies, rates, and procedure documentation which provides quick, easy, and controlled access for our CSR’s. This same tool is used to store customer communications such as new customer brochures, billing inserts, flyers, marketing letters, and special events.

Each CSR has dual monitors so that our CRM software and SharePoint library with the Cityspecific folder can be displayed simultaneously.

CR&R also can create detailed reports using the information stored in CR&R’s Customer Relationship Management and Routing System. This information includes data such as route, container size, violations, type of service, street names, driver’s name, etc. This data is readily accessible through electronic format and can be made available upon request by CR&R’s contracted cities. Proper steps are taken to ensure the integrity of the Company’s data systems.

To protect this information from loss or corruption, all system data is updated at the end of each day onto a back-up system and stored in an off-site fireproof electronic safe and in the cloud.

Any information from our billing management or telephone system may be downloaded into Excel or Word documents for review by each City. All information tracking requests for service, missed collection, complaints, and billing inquiries are stored in real-time. Standard reports include a customer service list of accounts with service and billing information, complaint log, missed collection log, requests for additional service, and other valuable tracking information. Customized reports may be produced upon request by each City.

INFORMATION CATEGORIES
• Name, account number, service address, and billing location of each account. • Service notes pertaining to specifics of a customer account, including the time and date of phone calls, items discussed during the phone conversations, and the CSR’s who responded to the calls.
• Dates of bulky item pickups, missed pickups, and types of driver or CSR notifications. • Container identification numbers linked to the service address where container was assigned.
• Customer billing history, type of service, and scheduled collection days.

133

CUSTOMER SERVICE SOFTWARE
CR&R is equipped with Soft-Pak, a premier, industry
specific CRM software program which allows ease of
operation by CSR’s, operations, and management
personnel. This real-time Windows-based system is used
company-wide and provides current information allowing
CSR’s and operations personnel to respond quickly to
requests for service. It also allows for the prompt
resolution of customer concerns in a timely manner.

These programs are fully integrated throughout the CR&R organization at all operating sites. In addition, we have custom software that applies City-specific business rules to changes and orders being entered to ensure accuracy.

PROCEDURES
Communication and the use of technology are vital to resolving customer inquiries, requests, and complaints that may arise. As such our systems allow for communication between departments accurately and in real-time. Operations personnel, CSR’s and Management may access account information with the most up to date service and note information. This system provides access to a multitude of information as it relates to CR&R's service and our customers.

For example, notes are added into the CRM system
which automatically generates emails to the Operations
team for research and to Customer Service with the
answers. This process enables us to document each
customer account with any issues and the resolutions
while eliminating the need to also send manual emails
to communicate those issues. Once the responses are
received by Customer Service, the customer is
contacted and provided with the update.

Real-time data is also provided through our On Board Computers (OBC) for our commercial and temporary services routes, with drivers using tablets to provide service updates which are Reliable
Service
The Soft-Pak program
allows Customer Service
Representatives and
Operations personnel to
respond quickly to
requests for service,
promptly resolve
complaints, and address
the concerns in a timely
manner.

134
available in our CRM system as another tool for CSR’s to reference. This data provides date and time the location of service by route and indicates if there was any reason service was not provided, such as a blocked bin.

Our goal is to address inquiries at the initial point of contact while the customer is on the phone.

If research is needed, the CSR turns the issue over to a lead representative for resolution. When customers contact us with a request, the CSR’s enter a work order into our CRM system to initiate the action that needs to be taken. This work order is used by Operations to perform the requested action and then routed to Data Entry to update the account with the service that has been requested and to close out the Work Order

WORK ORDER SYSTEM
The Work Order system is essential to daily operations at CR&R. All jobs performed by Operations are dispatched, tracked, and billed by Work Orders except for scheduled services. The following sections cover a brief and condensed outline of our Work Order System.

Work Order Flow

1. Service requested by customer.

2. Work Order created by CSR.

3. Dispatch prints/downloads Work Order.

4. Dispatch routes Work Order to driver.

5. Driver performs job and updates/returns Work Order to Dispatch.

6. Dispatch reviews and forwards the work orders to Data Entry.

7. Data Entry updates and posts all completed Work Orders.

8. If Driver does NOT complete the job, driver either.
a. Returns Work Order to Dispatch for Rerouting.
b. Returns Work Order to Dispatch with explanation of why job could not be completed.
c. In each of these scenarios, the work order is noted, and customer service is notified to contact customer of change in service date.

9. Data Entry closes the Work Order.

10. Completed Work Order is filed by Data Entry.

11. Operations forwards incomplete Work Orders to Customer Service.

12. Customer Service contacts customer to reschedule job with new Work Order if needed.

135
The work order process is used for a variety of action related items such as requests for cart exchanges, bulky item collection, e-waste collection, report of missed collection, courtesy pickups, bin exchanges and other items requiring an operation action.

COMPLAINT RESOLUTION - SATISFY THE CUSTOMER AT ANY COST At CR&R customer complaints receive the highest level of attention from customer service, operations, and management staff. Complaints are noted on the customer’s account and sent to the responsible department by email. The department that receives the email also notes the customer’s account with the action taken to resolve the complaint. Customers with unusual circumstances are always managed with consideration to meet their individual needs. Complaints and missed collections are reported weekly to management so that any unusual problems or trends can be identified, reviewed, and addressed. The Customer Service Manager and Director review and sign off the reports prior to sending it to senior management each week.

Quality Assurance Process
CR&R understands that the quality of our customer service program not only impacts residents and businesses, but also City staff. When we provide professional, courteous service that is accurate and dependable, customers do not feel the need to contact staff or officials with questions or concerns.

To ensure that our team of CSR’s is providing the highest level of service, the Customer Service Manager and Leads conduct monitoring, which includes the following:
x Three monitoring/coaching sessions per month per agent. x CSR’s are expected to achieve a monthly score of 91% and above. x Customer Service Leads rotate their monitoring team monthly. x Customer Service Manager conduct the quarterly sessions. x CSR’s and Leads receive Quality Assurance Monitoring for on-going training process. x Any CSR with a monthly score below 85% is placed on a Performance Improvement Action Plan.

136

CR&R WEBSITE
CR&R’s website serves as an educational portal for all communities we service. The website, www.crrinc.com, is designed to offer a range of educational information for our customers including instructions on proper usage of containers and holiday schedules as well as the ability to contact customer service through emails. Emails received are routed and managed through the same Cisco CJP system. The website also provides the ability for customers to make a payment or set up recurring payment options and chat online to live customer service agents. In addition, CR&R has created on-line videos to inform customers about recycling and showcase the process needed to conserve resources. These videos are also accessible by QR codes and printed on our materials distributed for ease of access.

137
For each community we serve, CR&R provides a dedicated page providing information about services, cart reminders, what is acceptable in the carts, links to residential and commercial program guides for downloading as well as information about any unique jurisdictional programs such as hazardous waste events or sharps services. The community page also provides a link to the designated City page about environmental programs. CR&R’s skilled informational technical staff ensures the site is continually updated and maintains its ease of use.

138

MONTHLY REPORTS
CR&R is able to fully comply with all reporting required in the Franchise Agreement, including average hold time for the month, number of abandoned calls, and other metrics. An example of our current monthly report template is shown below.

Data is available in real-time and allows for immediate adjustments to ensure customer service requirements are met. Daily, weekly and monthly reports can be generated to monitor and track key metrics. An example of the dashboard provided through CR&R’s NICE CXone Expert system is shown in the graphic below.

This Proposal Form 28 will become Attachment OO to the final Agreement.

Start Time Total Number
of Calls
Total Number of
Calls Answered
Longest Wait
Time
(seconds)
Average Wait
Time
(seconds)
- - - - -
Total Number
of Calls
Abandoned
% of Calls
Abandoned
Average
Abandon Time
(s)
Abandoned
Call <=5 secs
% Adjusted
Abandoned Calls
- - - - -
Average Talk
Time (s)
% Service
Level Working Days Average Calls/ Day FTE
Avg.

Calls/
FTE
- - - - - -

139

140

141

142

Item No. 6.1
City of Laguna Hills
City Council / Planning Agency
Staff Report
Date: December 9, 2025
To: Mayor and Council Members
From: Greg Simonian, City Attorney
Issue: Fifth Public Hearing and Second Reading and Adoption of Ordinance No.2025-7 Adding Sections 2-04.090 and 2-04.100 to Chapter 2-04 (City Council) of Title 2 (Administration and Personnel) of the Laguna Hills Municipal Code Implementing By-District Elections of Council Members from Five Council Districts
Recommendation: That the City Council:

1. Receive staff presentation and report;

2. Conduct the fifth public hearing necessary for continuing the process to transition to by-district elections;

3. Close the public hearing;

4. Discuss and deliberate;

5. Approve Second Reading and Adopt Ordinance No.2025-7, entitled: “An Ordinance of the City Council of the City of Laguna Hills, California, Adding Sections 2-04.090 and 2-04.100 to Chapter 2-04 (City Council) of Title 2 (Administration and Personnel) of the Laguna Hills Municipal Code Implementing By-District Elections of Council Members from Five Council Districts.”; and

6. Direct City staff and City’s retained demographer, National Demographics Corporation, to issue and post the Elections Code Section 21130(f) report, attached hereto, within 21-days of Council adoption of the final election district boundaries.

Public Hearing Item No. 6.1
will start promptly at 6:30p.m.

Item No. 6.1
Background and Discussion:

At the November 18, 2025 City Council special meeting, the City Council conducted a fourth public hearing, closed the public hearing, and then selected final Council District Map No. 108, determined the sequencing for district elections, and introduced for first reading, read by title only, and waived further reading of Ordinance No. 2025-7.

This Ordinance adds Sections 2-04.090 and 2-04.100 to Chapter 2-04 of Title 2 of the Laguna Hills Municipal Code to establish “by-district” elections of council members from five electoral districts. The Ordinance requires that the five members of the City Council be elected by the voters of each of the five districts. The Ordinance further establishes the boundary lines for each of the five districts along with the sequence of elections such that three districts (Council Districts 1, 2, and 4) will be elected at the regular municipal election to be held in November 2026 and two districts (Council Districts 3 and 5) will be elected at the regular municipal election to be held in November 2028, pursuant to Government Code Section 34886.

Conclusion:

Based on the direction given and the action taken by the City Council following the conclusion of the fourth public hearing on November 18, 2025, it is now in order for the City Council to conduct the fifth and final public hearing and to adopt Ordinance No. 2025-7.

Attachments:

1. Proposed Ordinance Implementing By-District Elections of Council Members from Five Council Districts

2. November 18, 2025 Staff Report for First Reading of an Ordinance Implementing By-District Elections, Including Attachments

3. Elections Code Section 21130(f) Report

4913-4773-5414, v. 1
ORDINANCE NO. 2025-7

AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
LAGUNA HILLS, CALIFORNIA, ADDING SECTIONS 2-

04.090 AND 2-04.100 TO CHAPTER 2-04 (CITY COUNCIL)
OF TITLE 2 (ADMINISTRATION AND PERSONNEL) OF

THE LAGUNA HILLS MUNICIPAL CODE IMPLEMENTING

BY-DISTRICT ELECTIONS OF COUNCIL MEMBERS FROM

FIVE COUNCIL DISTRICTS
WHEREAS, members of the City Council of the City of Laguna Hills are currently elected in at-large elections, in which each of the five Councilmembers is elected by voters of the entire City, and the City Council elects one council member to serve as Mayor each year; and
WHEREAS, the City Council has determined that it is in the best interest of the City to shift from its current at-large election system to a by-district election system where the five Councilmembers reside within a designated district boundary and is elected only by the voters in that district; and
WHEREAS, notwithstanding the determination to transition to a districtbased election system, the City Council finds that the City is best served by Councilmembers who govern in the best interests of the entire community and not just the specific district from which the Councilmember is elected; and WHEREAS, on September 23, 2025, the City Council adopted Resolution No. 2025-09-23-2 declaring the City’s intention to transition from at-large to district-based elections pursuant to California Elections Code Section 10010(e)(3)(A); and WHEREAS, the City retained an expert demographer to assist the City with the process of analyzing the City’s population, developing draft district maps consistent with the California Voting Rights Act and the Federal Voting Rights Act, implement a community participation plan to gather public input from residents, and to facilitate the development of preliminary district map proposals; and
WHEREAS, the City will complete the districting process on or before December 9, 2025; and
WHEREAS, in accordance with California Government Code Section 34886, the City Council hereby declares that the change in the method of electing members of the City Council of the City of Laguna Hills made by this Ordinance is in furtherance of the purposes of the California Voting Rights Act of 2001 (Chapter 1.5 (commencing with Section 14025) of Division 14 of the Elections Code) and to implement the guarantees of Section 7 of Article I and Section 2 of Article II of the California Constitution; and

Ordinance No. 2025-7

4913-4773-5414, v. 1
WHEREAS, the purpose of this Ordinance is to enact, pursuant to Government Code Section 34886, an ordinance providing for the election of Members of the City Council of the City of Laguna Hills by-districts in five single-member districts as set forth in Exhibit “A”, which is attached to this Ordinance.

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF LAGUNA HILLS, CALIFORNIA, DOES HEREBY ORDAIN AS FOLLOWS:

SECTION 1. Section 2-04.090 is hereby added to Chapter 2-04 (City Council) of Title 2 (Administration and Personnel) of the Laguna Hills Municipal Code to read as follows:
2-04.090 Qualifications of the Members of the City Council.

Beginning with the November 2026 general municipal election, a person elected as a member of the City Council shall be a resident of his or her respective Council District created by Section 2-04.100 (as may be subsequently reapportioned as provided by applicable law) and shall be nominated and elected only by the voters of his or her respective Council District. A person is not eligible to hold office as Council Member unless he or she is at the time of seeking nomination or appointment to office an elector of the City, residing in the District from which he or she is elected or appointed. If, during his or her term of office he or she moves his or her place of residence outside of the District boundaries or ceases to be an elector of the City, his or her office shall immediately become vacant. However, no Council Member shall be deemed to have moved outside of his or her District as a result of District boundary changes which may occur during his or her term of office, and such Council Member shall continue to serve until his or her term is complete or the office otherwise becomes vacant.

SECTION 2. Section 2-04.100 is hereby added to Chapter 2-04 (City Council) of Title 2 (Administration and Personnel) of the Laguna Hills Municipal Code to read as follows:
2-04.100 Council Districts.

A. Council District Boundaries. Beginning with the November 2026 general municipal election, the City Council shall consist of five members elected by-districts for terms of four years each. Descriptions of the boundaries for each of the five Council Districts and their numbering are as shown on Exhibit “A” attached to the ordinance codifying this section along with a map entitled “City of Laguna Hills Council Districts Map,” a copy of which shall be on file in the City Clerk’s office.

B. Transition to Council Districts.

1. Nothing herein shall affect the terms of office of the five members of the City Council in office at the time the ordinance codifying this section establishing district elections takes effect, who shall continue in office until their respective terms expire and until their successors

Ordinance No. 2025-7

4913-4773-5414, v. 1
are elected and qualified. Vacancy and recall proceedings, if any, of such City Council members serving the remainder of an at-large elected term, and an appointment or election of a successor to such City Council Member to complete that term, shall be considered or conducted at-large in accordance with applicable law.

2. Council Members shall be elected in Council Districts 1, 2 and 4 at the general municipal election in November 2026 and at the general municipal election every four years thereafter. Council Members shall be elected in Council Districts 3 and 5 at the general municipal election in November 2028 and at the general municipal election every four years thereafter.

C. Future Redistricting.

1. Future adjustments to the boundaries of the Districts established herein shall be made in accordance with federal and state law applicable to general law cities, including, but not limited to, the provision of California Elections Code §§ 21600 et seq., as it may be amended from time to time, requiring the adjustments of the boundaries of any or all of the Districts following each decennial federal census.

2. Pursuant to Elections Code § 21606, the term of office of any Council Member who has been elected and whose term of office has not expired shall not be affected by any change in the boundaries of the District from which he or she was elected, whether or not that Council Member is a resident within the boundaries of the District as adjusted. At the first election for Council following adjustment of the boundaries of the District, a person meeting the requirements of Government Code § 34882 shall be elected to the City Council for each District under the readjusted District plan that has the same District number as a District whose incumbent’s term on the Council is due to expire.

D. Annexations. At the time of any annexation of territory to the City, the City Council shall designate, by resolution adopted by a vote of at least a majority of the City Council, the contiguous District or Districts to which the annexed territory shall be a part and shall amend the District boundaries if necessary in accordance with Elections Code § 21603, as it may be amended.

SECTION 3. Publication; Effective Date. The City Clerk shall certify to the adoption of this Ordinance and cause the same to be posted at the duly designated posting places within the City and published once within fifteen days after passage and adoption as may be required by law; or, in the alternative, the City Clerk may cause to be published a summary of this Ordinance and a certified copy of the text of this Ordinance shall be posted in the Office of the City Clerk five days prior to the date of adoption of this Ordinance; and, within fifteen days after adoption, the City Clerk shall cause to be

Ordinance No. 2025-7

4913-4773-5414, v. 1
published, the aforementioned summary and shall post a certified copy of this Ordinance, together with the vote for and against the same, in the Office of the City Clerk. This Ordinance shall take effect 30 days after its adoption.

SECTION 4. Severability. If any section, subsection, subdivision, sentence, clause, phrase, word, or portion of this Ordinance is, for any reason, held to be invalid or unconstitutional by the decision of any court of competent jurisdiction, such decision shall not affect the validity of the remaining portions of this Ordinance. The City Council hereby declares that it would have adopted this Ordinance and each section, subsection, subdivision, sentence, clause, phrase, word, or portion thereof, irrespective of the fact that any one or more sections, subsections, subdivisions, sentences, clauses, phrases, words or portions thereof be declared invalid or unconstitutional.

PASSED, APPROVED, AND ADOPTED this 9th day of December 2025. ______________________________
, MAYOR
ATTEST:
______________________________________

JENNIFER LEE, CITY CLERK

Ordinance No. 2025-7

4913-4773-5414, v. 1

STATE OF CALIFORNIA )
COUNTY OF ORANGE ) ss

CITY OF LAGUNA HILLS )
I, Jennifer Lee, City Clerk of the City of Laguna Hills, California, DO HEREBY CERTIFY that the foregoing Ordinance No. 2025-7 was duly introduced and placed upon its first reading at a Regular Meeting of the City Council on the 18th day of November 2025, and that thereafter, said Ordinance was duly adopted and passed at a Regular Meeting of the City Council held on the 9th day of December 2025, by the following vote, to wit:

AYES:

NOES:

ABSENT:

ABSTAIN:
(SEAL)
_____________________________________

JENNIFER LEE, CITY CLERK

Ordinance No. 2025-7

4913-4773-5414, v. 1

STATE OF CALIFORNIA )
COUNTY OF ORANGE ) ss AFFIDAVIT OF POSTING

CITY OF LAGUNA HILLS ) AND PUBLICATION
JENNIFER LEE, being first duly sworn, deposes and says:

That she is the duly appointed and qualified City Clerk of the City of Laguna Hills;
That in compliance with State Laws of the State of California, ORDINANCE NO. 2025-7, being:

AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
LAGUNA HILLS, CALIFORNIA, ADDING SECTIONS 2-

04.090 AND 2-04.100 TO CHAPTER 2-04 (CITY COUNCIL)
OF TITLE 2 (ADMINISTRATION AND PERSONNEL) OF

THE LAGUNA HILLS MUNICIPAL CODE IMPLEMENTING

BY-DISTRICT ELECTIONS OF COUNCIL MEMBERS FROM

FIVE COUNCIL DISTRICTS
on the 27th day of November 2025, and on the 18th day of December 2025, was published in summary in the Saddleback Valley News; and was, in compliance with City Resolution No. 2025-09-23-1, by the 21st day of November 2025, and the 12th day of December 2025, caused to be posted in three places in the City of Laguna Hills, to wit:

Laguna Hills City Hall
Laguna Hills Community Center
Knotty Pine Park
_________________________________

JENNIFER LEE, CITY CLERK
Laguna Hills, California

Ordinance No. 2025-7

4913-4773-5414, v. 1
EXHIBIT “A”

CITY OF LAGUNA HILLS COUNCIL DISTRICT MAP
Implementation of By-District Elections of Council Members from Five SingleMember Districts, Establishing Boundary Lines Therefor The City of Laguna Hills Council District Map No. 108 is Attached, and a copy shall be kept on file in the Office of the City Clerk

5 1
4 2
Mo
3 ulton Pky
Alicia
Pky
Los Alisos Blvd
Oso Pky
Pso De Valencia
El Toro Rd
Lake Forest Dr
Santa Maria Ave
Pso De Vale
La
Paz
Rd
5 Nellie Gail Center
Dinosaur
Veeh Ranch
Cabot
Moulton Ranch
Santa Vittoria
Gallup
Dapple Grey Oso/Pacific
Stockport
Mendocino
Knotty Pine
Costeau
Clarington
Mandeville
Sheep Hills
MacKenzie
Beckenham
Hidden Trail
Moulton
El Conejo
San Remo
City of Laguna Hills
Districting 2025
Map 108
©2021 CALIPER

Item No. 6.1
City of Laguna Hills
City Council / Planning Agency
Staff Report
Date: November 18, 2025
To: Mayor and Council Members
From: Greg Simonian, City Attorney
Issue: Fourth Public Hearing to Consider Composition of Districts for Continuing the Process to Transition to By-District Elections
Recommendation: That the City Council:

1. Receive districting public participation presentation prepared by the City’s retained expert demographer National Demographics Corporation;

2. Conduct the fourth public hearing necessary for continuing the process to transition to by-district elections, review and consider input regarding the composition of districts from interested members of the public, review districting process to date, and consider all draft maps timely submitted;

3. Provide direction regarding selection of a final map;

4. Provide direction regarding the sequencing of district elections; and

5. Introduce for first reading, read by title only, and waive further reading of an Ordinance entitled, “An Ordinance of the City Council of the City of Laguna Hills, California, Adding Sections 2-04.090 and 2-04.100 to Chapter 2-04 (City Council) of Title 2 (Administration And Personnel) of the Laguna Hills Municipal Code Implementing By-District Elections of Council Members from Five Council Districts.”
Public Hearing Item No. 6.1
will start promptly at 6:30p.m.

Item No. 6.1
Background:

Since incorporating as a city in 1991, members of the City Council of the City of Laguna Hills have been elected by the at-large method of election rather than the by-district election system; the at-large method of election is one in which the voters of the entire jurisdiction elect the members to the governing body; the by-district method of election is a method of electing members to the governing body of a political subdivision in which the candidate must reside within an election district that is a divisible part of the political subdivision and is elected only by the voters residing within that election district.

In 2002, the State Legislature enacted the California Voting Rights Act (“CVRA”), modifying burden of proof requirements contained in the federal Voting Rights Act of 1965 to make it much easier for plaintiffs to challenge the at-large system of elections for cities. The CVRA prohibits a public agency from using at-large elections if it impairs the ability of a protected class, as defined, to elect candidates of its choice or otherwise influence the outcome of an election. The CVRA includes the imposition of districtbased elections by a court as a remedy to violations of the Act, and requires the public agency to pay all legal and court fees should the plaintiff prevail in court.

In a letter received by the City Clerk on June 20, 2023, Michelle R. Jackson, an attorney representing an undisclosed registered voter and resident of the City of Laguna Hills, alleged that the City’s at-large elections system violates the CVRA because it results in “racially polarized voting” that dilutes the impact of Latino voters. The 2023 letter demanded that the City voluntarily change its at-large system for electing City Council members to a district-based system to avoid litigation. The initial demand letter failed to identify the name of the Prospective Plaintiff and contained no direct evidence of any racially polarized voting prepared by a qualified demographer. Despite repeated requests, attorney Michelle Jackson refused to identify the name of the Prospective Plaintiff.

On August 28, 2025, the City Clerk received a follow-up letter from attorney Michelle R.

Jackson, dated August 25, 2025, wherein Ms. Jackson referenced her initial June 20, 2023 letter and renewed her demand that the City voluntarily change from the current at-large election system to by-district elections. In her August 25, 2025 renewed demand letter, attorney Michelle Jackson identified for the first time the Prospective Plaintiff as being the “Voter Equality Association” and “Arthur Sanchez,” a registered voter in the City, and provided the City with some additional information regarding her assertion that the City’s at-large election system violates the California Voting Rights Act; however, once again failing to provide any direct evidence of racially polarized

Item No. 6.1
voting prepared by a qualified demographer. In her August 25, 2025 renewed demand letter, Ms. Jackson once again demanded that the City voluntarily change to by-district elections and threatened litigation should the City fail to voluntarily change to bydistrict elections.

In response to Ms. Jackson’s renewed CVRA claim, and after identifying the name of the Prospective Plaintiff, the City Council adopted a Resolution of Intent to Transition to ByDistrict Elections at its September 23, 2025 regular meeting, in advance of the October 15, 2025 deadline imposed by Ms. Jackson, in order to avoid costly litigation. Adoption of a district-based system of elections will not affect the current terms of office for any currently seated City Council Members, who are permitted by law to serve until the expiration of their current terms.

Discussion:

Public Review Process and Schedule for Transitioning to Districts Before adopting district-based elections, the City must prepare a draft map or maps for public review and consideration; however, pursuant to State law, before drawing any maps, the City was required to first hold at least two public hearings over a period of no more than 30 days for the purpose of allowing interested members of the public the opportunity to provide input regarding the composition of the districts. The first public hearing was held on October 7, 2025. The second of the two “pre-map” public hearings was conducted on October 14, 2025. The actual map drawing process by the City began after the completion of the first two public hearings. Additionally, the City held its first community workshop on October 15, 2025, where members of the public were provided information on the districting process, were invited to participate in the map drawing process, and were invited to provide input on the composition of the districts.

Following closure of the second public hearing, and based on the recommendation of National Demographics Corporation (NDC), the City’s retained expert demographer, the City Council directed that draft maps be presented for public review and comment at two subsequent public hearings (i.e., at public hearings three and four). Draft maps must be presented for public review and comment during public hearings three and four. Pursuant to State law, the third and fourth public hearings must be conducted within 45 days of each other.

Interested members of the public were provided with an opportunity to submit draft maps prior to the first October 17, 2025 deadline for community maps in order to be considered by the City Council at the third public hearing on October 28, 2025. The

Item No. 6.1
proposed draft maps are required to be provided for the public's review at least seven days prior to the third and fourth public hearings. As such, the draft maps for the Council's consideration during the October 28, 2025 third public hearing were posted on the City's website on October 21, 2025, in accordance with state law.

A second community workshop was noticed and conducted at 6:00 p.m. on November 6, 2025, where members of the public were once again provided information on the districting process and the public’s ability to comment on draft map submissions. About 20 community members participated in a lively discussion about the draft maps.

The final deadline for any additional draft map submissions from members of the community was 5:00 p.m., Friday, November 7, 2025. Six new maps were submitted for consideration, including five new submissions from members of the community, in addition to the revised map requested by the Council on October 28. Draft maps for the Council’s consideration during the November 18, 2025 fourth public hearing were posted on the City’s website on November 11, 2025, seven days prior to the hearing, in accordance with state law.

The fourth public hearing for the Council to consider the proposed draft maps and to select the final map, as well as to make a final determination regarding the sequencing of district elections, including the introduction and first reading of an Ordinance Implementing By-District Elections, has been scheduled for November 18, 2025. A copy of NDC’s districting presentation for this fourth public hearing is attached hereto (Attachment “1”).

Draft Maps
The City's retained demographic consultant, National Demographics Corporation (NDC), prepared three draft maps for the Council's consideration during the third public hearing on October 28, 2025, and one Community of Interest submission had been timely received from interested members of the public. This submission was previously analyzed and reviewed by NDC.

The Community of Interest submission presented during the third public hearing on October 28, 2025 was not a full map and cannot be adopted as-is, but was nevertheless given the same treatment by the consultant. It identified an area centered on MacKenzie and Knotty Pine Parks between Paseo de Valencia, Alicia Parkway and the City border. The area comprises about 80% of a district and was used by the consultant in preparing Maps 101, 102, and 103.

Item No. 6.1
Although the City has the option of establishing viable map options for both fivedistricts, and four-districts plus a directly elected at-large mayor, following the conclusion of the third public hearing on October 28, 2025, the City Council decided against the four-district plus a directly elected at-large mayor option; therefore, no fourdistrict Ordinance has been prepared for Council consideration since that option was eliminated per prior Council direction.

Additionally, following the conclusion of the third public hearing on October 28, 2025, the City Council provided comments and feedback to the consultant regarding draft Maps 101, 102, and 103 presented. Map 102 was identified as a focus map. District 1 on draft Maps 101, 102, and 103 was identified as an area for potential anticipated future development and population growth. The consultant was also requested to explore the possibility of making some refinements and adjustments to draft Map 102 to better address certain criteria concerning communities of interest, geographical contiguity, geographical compactness, streets and roadways, and respecting local neighborhoods.

A summary of the population deviation for each of the full draft maps presented during this fourth public hearing is set forth in the table below.

Proposal Number Number of Districts Deviation (must be under 10%)
Map 101 5 9.1%
Map 102 5 6.7%
Map 103 5 8.7%
New Maps
Map 104 5 8.9%
Map 105 4 14.8%
(does not meet legal requirements)
Map 106 5 9.3%
Map 107 5 9.3%
Map 108 5 9.3%
Map 109 5 7.3%
Communities of Interest
Community of Interest A 1 n/a
In addition to being population balanced and contiguous, the final map to be selected by the Council during this fourth public hearing and adopted must comply with the other federal and state requirements that were discussed at the first three public hearings (compliance with the California Voting Rights Act and the Federal Voting Rights Act;

Item No. 6.1
avoiding racial gerrymandering; avoiding divisions of neighborhoods and communities of interest; following major visible features such as roads and rivers; and being compact). These other criteria are more subjective and less conducive to a simple yes/no analysis or simple summary table. Copies of all of the proposed draft maps that were timely submitted prior to the 5:00 p.m. November 7, 2025 deadline, including the Community of Interest submission, with accompanying demographic analysis and population breakdown, are attached hereto (Attachment “2”).

The purpose of this fourth public hearing is for the City Council to conduct another public hearing in order to receive community input regarding the composition of districts, further review and consider all of the draft maps timely submitted, narrow the list of viable maps, identify a preferred map that is appropriate for the City, and for the Council to select the final map and to determine the sequencing of elections.

At the time of final map selection and adoption, the City Council will also need to determine the sequencing of the district elections, which means that the Council will need to decide which districts will have elections on which election dates. Examples of district elections sequencing were previously presented to the Council during the third public hearing for review. The City Council will ultimately select the final sequence of district elections upon selection of the final map during this fourth public hearing.

Final map selection and the sequencing of elections determination are scheduled to be made by the Council following the fourth public hearing on November 18, 2025, including the introduction and first reading of an Ordinance Implementing By-District Elections. After the Council makes the final map selection and decides the sequencing of the elections, the Council will then vote to introduce and conduct a first reading of a proposed Ordinance implementing by-district elections. A copy of a proposed Ordinance Implementing By-District Elections of Council Members from Five Council Districts is attached hereto (Attachment “3”).

Final map and the sequencing of elections are scheduled to be adopted by the City Council during the upcoming fifth public hearing on December 9, 2025, which includes the second reading and adoption of the Ordinance Implementing By-District Elections.

The process of transitioning to by-district elections concludes with the second reading and Council adoption of the Ordinance following the final public hearing on December 9, 2025.

Interested members of the public are encouraged to continue to provide input via email to the City Clerk at [email protected].

Item No. 6.1
Districting information is featured on the City’s website at the following official City web address: https://www.lagunahillsca.gov/districting. In addition, the City’s website has been populated with information about public participation and also provides answers to frequently asked districting questions.

Conclusion:

The creation and approval of voting district maps is intended to be a transparent, interactive public process. Voting district maps must be prepared in compliance with certain State and Federal requirements; therefore, the use of qualified expert demographer is required. Of import is Elections Code Section 10010(b), which provides that, in determining the sequence of the district elections, the city council shall give special consideration to the purposes of the CVRA and it shall take into consideration the preferences expressed by members of the districts. The districting process must also include consideration of the following criteria when drawing district maps:
1) geographically contiguous; 2) undivided neighborhoods and “communities of interest”; 3) easily identifiable boundaries/ natural geographic boundaries; 4) compactness; and 5) all voting districts be as nearly equal in population as possible.

Finally, federal caselaw prohibits drawing districts with race as a predominate factor.

Attachments:

1. Draft Map Presentation, Prepared by National Demographics Corporation

2. Draft Maps and Communities of Interest

3. Proposed Ordinance Implementing By-District Elections of Council Members from Five Council Districts

City of Laguna Hills
Draft Map Presentation
Dr. Justin Levitt, Vice-President
National Demographics Corporation
November 18,
2025

2 Districting Process 1
Step Description
Held prior to release of draft maps.

Education and to solicit input on the composition of districts.

Two Initial Hearings
October 7 & 14, 2025
Community Workshop Education and to solicit input on the composition of districts.

October 15, 2025
Maps must be in by 5 pm
Last day to receive maps for processing for the October 28th Public Hearing
First Deadline for Community
Maps
October 17, 2025
Maps must be posted at least 7 days prior to 3rd Release draft maps hearing.

October 21, 2025
First of two meetings to discuss and revise the draft maps and to discuss the election sequence.

Third hearing on the draft maps
October 28, 2025
6 pm at the Laguna Hills Community Center
Community opportunity to discuss draft maps
Community Workshop
November 6, 2025
November 18, 2025

3 Districting Process 2
Step Description
Maps must be in by 5 pm
Last day to receive maps for processing for the November 18th Public Hearing
Second Deadline for Community
Maps
November 7, 2025
Maps must be posted at least 7 days prior to 4th Release revised maps hearing.

November 11, 2025
Public Hearing on the draft maps, then selection of the map and sequence of elections. Followed by introduction of ordinance.

Fourth hearing on the draft maps
November 18, 2025
Second reading of ordinance adopting map and sequence of elections.

Map Adoption
December 9, 2025
First election First elections in new districts in 2026 & 2028 November 3, 2026
November 18, 2025

4 Equal Population
Federal Voting Rights Act
No Racial Gerrymandering
“Shall not adopt election district
boundaries for the purpose of
favoring or discriminating against
an incumbent, political candidate,
or political party.”

1. Federal Laws 2. California Criteria
In prioritized order:

1. Geographically contiguous

2. Avoid division of
neighborhoods and
“communities of interest”
(Socio-economic geographic areas
that should be kept together)

3. Easily identifiable
boundaries

4. Compact
(Do not bypass one group of
people to get to a more distant
group of people)

2. California Prohibition
Districting Rules and Goals
Future population growth

3. Other Traditional
Redistricting Principles
November 18, 2025

5 All maps are also available on the Interactive Web
Viewer
Draft Maps
November 18, 2025

6 Community of
Interest Map A
November 18, 2025

7 Map 101
November 18, 2025
Population Deviation: 9.1%

8 Map 102
November 18, 2025
Population Deviation: 6.7%

9 Map 103
November 18, 2025
Population Deviation: 8.7%

10 Map 104
November 18, 2025
Population Deviation: 8.9%
Divides Nellie Gail Ranch

11 Map 105
November 18, 2025
Population Deviation: 14.8%
Four-district map
Not legally compliant

12 Map 106
November 18, 2025
Population Deviation: 9.3%
Requested by Council –
modification of Map 102

13 Map 107
November 18, 2025
Population Deviation: 9.3%

14 Map 108
November 18, 2025
Population Deviation: 9.3%
Identical to Map 107, except
for the zero-population area
circled

15 Map 109
November 18, 2025
Population Deviation: 7.3%
Divides Nellie Gail Ranch

16 Sequence of Elections
 Elections Code §10010 requires inclusion of a
proposed sequence of elections alongside published
draft maps. However, §21130 requires that the
districting body not consider the location of current
Councilmembers.
 To that extent, we include an example sequence of
elections for all maps that can be modified by the
Council before final adoption:
 2026 – Districts 1, 3, and 5
 2028 – Districts 2 and 4
November 18, 2025

17 Share Your Thoughts
Website
https://maplh.org/
Email
[email protected]
Phone
(949) 707-2630
November 18, 2025

5 1
3 A
2 4
Moulton Pky
Alicia
Pky
Los Alisos Blvd
Oso Pky
Pso De Valencia
El Toro Rd
Lake Forest Dr
Santa Maria Ave
Pso De Vale
La Paz
Rd
5 Nellie Gail Center
Dinosaur
Veeh Ranch
Cabot
Moulton Ranch
Santa Vittoria
Gallup
Dapple Grey Oso/Pacific
Stockport
Mendocino
Knotty Pine
Costeau
Clarington
Mandeville
Sheep Hills
MacKenzie
Beckenham
Hidden Trail
Moulton
El Conejo
San Remo
City of Laguna Hills
Districting 2025
Map 101
©2021 CALIPER

Map 101
District 1
Total Pop 6,067
Deviation from ideal -213
% Deviation -3.39%
% Hisp 25.3%
% NH White 50%
% NH Black 2%
% Asian-American 20%
Total 4,372
% Hisp 20%
% NH White 60%
% NH Black 1%
% Asian/Pac.Isl. 17%
Total 3,683
% Latino est. 19%
% Spanish-Surnamed 17%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 70%
% NH Black 2%
Total 2,169
% Latino est. 15%
% Spanish-Surnamed 13%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 74%
% NH Black 2%
Total 3,293
% Latino est. 17%
% Spanish-Surnamed 15%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 72%
% NH Black est. 2%
ACS Pop. Est. Total 5,781
age0-19 17%
age20-60 54%
age60plus 29%
immigrants 33%
naturalized 76%
english 66%
spanish 16%
asian-lang 10%
other lang 8%
Language Fluency Speaks Eng. "Less than Very Well" 12%
hs-grad 51%
bachelor 28%
graduatedegree 14%
Child in Household child-under18 20%
Pct of Pop. Age 16+ employed 67%
income 0-25k 11%
income 25-50k 8%
income 50-75k 16%
income 75-200k 50%
income 200k-plus 14%
single family 75%
multi-family 25%
rented 34%
owned 66%
Total population data from the 2020 California Adjustment to the Decennial Census.

Surname-based Voter Registration and Turnout data from the California Statewide Database.

Latino voter registration and turnout data are Spanish-surname counts adjusted using Census Population Department undercount estimates. NH White and NH Black registration and turnout counts estimated by NDC. Citizen Voting Age Pop., Age, Immigration, and other demographics from the 2019-2023 American Community Survey and Special Tabulation 5-year data.
2 6,575
295

4.70%
31%
47%
2%
18%
4,630
22%
61%
2%
12%
3,641
21%
19%
7%
2%
63%
7%
2,031
14%
12%
7%
2%
70%
8%
3,053
15%
13%
7%
2%
75%
3%
6,586
21%
54%
25%
25%
65%
65%
19%
6%
10%
13%
49%
30%
16%
32%
66%
7%
8%
8%
55%
23%
52%
48%
49%
51%
3 6,514
234

3.73%
18%
59%
2%
17%
4,642
14%
62%
0%
24%
4,635
13%
12%
9%
2%
73%
3%
2,957
11%
10%
8%
1%
76%
3%
4,147
11%
10%
9%
2%
76%
2%
6,358
24%
43%
33%
22%
68%
64%
11%
18%
7%
14%
41%
32%
19%
36%
53%
8%
5%
10%
46%
30%
100%
0%
9%
91%
4 6,238
-42
-0.67%
37%
43%
2%
15%
4,281
25%
50%
4%
18%
3,457
16%
14%
8%
2%
72%
2%
2,077
12%
11%
6%
1%
77%
2%
2,802
19%
17%
7%
2%
70%
2%
6,221
23%
53%
23%
28%
57%
60%
20%
8%
11%
21%
38%
37%
17%
26%
62%
16%
13%
9%
49%
13%
57%
43%
41%
59%
5 6,005
-275
-4.38%
7%
70%
1%
19%
4,766
5%
78%
0%
16%
4,651
6%
5%
11%
1%
82%
0%
3,021
5%
5%
8%
1%
86%
0%
4,171
5%
4%
10%
1%
84%
0%
6,210
21%
50%
29%
21%
83%
77%
4%
7%
12%
4%
24%
48%
26%
29%
63%
8%
6%
7%
25%
55%
81%
19%
16%
84%
Total
31,399
570

9.08%
24%
54%
2%
18%
22,690
17%
62%
2%
17%
20,067
14%
13%
9%
2%
72%
3%
12,256
11%
10%
7%
1%
77%
3%
17,466
13%
12%
8%
2%
76%
2%
31,156
21%
51%
28%
26%
69%
66%
14%
10%
10%
13%
41%
35%
18%
28%
62%
10%
8%
10%
46%
25%
72%
28%
31%
69%
10/21/2025 9:34 Page 1 of 1
Total Pop
Citizen Voting Age Pop
Voter Registration
(Nov 2022)
Voter Turnout
(Nov 2022)
Voter Turnout
(Nov 2020)
Age
Immigration
Language spoken at home
Education
(among those age 25+)
Household Income
Housing Stats

5 1
3 4
M
2 oulton Pky
Alicia
Pky
Los Alisos Blvd
Pso De Valencia
El Toro Rd
Lake Forest Dr
Santa Maria Ave
Pso De Vale
La Paz
Rd
5 Nellie Gail Center
Dinosaur
Veeh Ranch
Cabot
Moulton Ranch
Santa Vittoria
Gallup
Dapple Grey Oso/Pacific
Stockport
Mendocino
Knotty Pine
Costeau
Clarington
Mandeville
Sheep Hills
MacKenzie
Beckenham
Hidden Trail
Moulton
El Conejo
San Remo
City of Laguna Hills
Districting 2025
Map 102
©2021 CALIPER

Map 102
District 1
Total Pop 6,558
Deviation from ideal 278
% Deviation 4.43%
% Hisp 25.5%
% NH White 49%
% NH Black 2%
% Asian-American 20%
Total 4,695
% Hisp 21%
% NH White 59%
% NH Black 1%
% Asian/Pac.Isl. 17%
Total 3,886
% Latino est. 19%
% Spanish-Surnamed 17%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 69%
% NH Black 2%
Total 2,285
% Latino est. 14%
% Spanish-Surnamed 13%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 74%
% NH Black 2%
Total 3,445
% Latino est. 17%
% Spanish-Surnamed 16%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 72%
% NH Black est. 2%
ACS Pop. Est. Total 6,235
age0-19 17%
age20-60 54%
age60plus 29%
immigrants 33%
naturalized 76%
english 65%
spanish 16%
asian-lang 10%
other lang 9%
Language Fluency Speaks Eng. "Less than Very Well" 13%
hs-grad 50%
bachelor 29%
graduatedegree 14%
Child in Household child-under18 20%
Pct of Pop. Age 16+ employed 67%
income 0-25k 11%
income 25-50k 8%
income 50-75k 16%
income 75-200k 52%
income 200k-plus 13%
single family 68%
multi-family 32%
rented 40%
owned 60%
Total population data from the 2020 California Adjustment to the Decennial Census.

Surname-based Voter Registration and Turnout data from the California Statewide Database.

Latino voter registration and turnout data are Spanish-surname counts adjusted using Census Population Department undercount estimates. NH White and NH Black registration and turnout counts estimated by NDC. Citizen Voting Age Pop., Age, Immigration, and other demographics from the 2019-2023 American Community Survey and Special Tabulation 5-year data.
2 6,201
-79
-1.26%
46%
37%
2%
13%
4,009
30%
58%
1%
9%
3,058
24%
21%
7%
2%
66%
2%
1,671
16%
14%
6%
2%
75%
2%
2,515
22%
20%
6%
2%
69%
3%
6,189
26%
51%
23%
28%
55%
59%
28%
4%
8%
19%
47%
30%
13%
40%
66%
8%
11%
3%
54%
24%
66%
34%
41%
59%
3 6,139
-141
-2.25%
20%
56%
2%
18%
4,158
13%
58%
2%
26%
4,192
15%
13%
9%
2%
66%
8%
2,583
12%
11%
8%
1%
70%
8%
3,638
13%
12%
8%
2%
74%
3%
6,058
24%
45%
30%
23%
66%
62%
13%
17%
7%
17%
40%
32%
19%
37%
56%
6%
5%
14%
51%
24%
81%
19%
24%
76%
4 6,218
-62
-0.99%
20%
58%
2%
18%
4,868
18%
57%
3%
20%
4,081
13%
11%
8%
2%
76%
1%
2,565
11%
10%
7%
1%
79%
1%
3,496
10%
10%
8%
1%
79%
1%
6,226
19%
52%
29%
24%
68%
68%
9%
11%
12%
12%
43%
35%
20%
22%
59%
17%
11%
9%
46%
17%
64%
36%
33%
67%
5 6,283
3 0.05%
8%
69%
1%
19%
4,960
6%
77%
1%
16%
4,850
6%
5%
11%
1%
81%
1%
3,152
5%
5%
8%
1%
85%
1%
4,372
5%
5%
10%
1%
83%
0%
6,449
21%
50%
29%
21%
83%
77%
4%
7%
12%
4%
24%
48%
26%
29%
63%
8%
6%
7%
25%
54%
82%
18%
15%
85%
Total
31,399
419

6.67%
24%
54%
2%
18%
22,690
17%
62%
2%
17%
20,067
14%
13%
9%
2%
72%
3%
12,256
11%
10%
7%
1%
77%
3%
17,466
13%
12%
8%
2%
76%
2%
31,156
21%
51%
28%
26%
69%
66%
14%
10%
10%
13%
41%
35%
18%
28%
62%
10%
8%
10%
46%
25%
72%
28%
31%
69%
10/21/2025 9:47 Page 1 of 1
Total Pop
Citizen Voting Age Pop
Voter Registration
(Nov 2022)
Voter Turnout
(Nov 2022)
Voter Turnout
(Nov 2020)
Age
Immigration
Language spoken at home
Education
(among those age 25+)
Household Income
Housing Stats

5 1
3 4
M
2 oulton Pky
Alicia
Pky
Los Alisos Blvd
Pso De Valencia
El Toro Rd
Lake Forest Dr
Santa Maria Ave
Pso De Vale
La Paz
Rd
5 Nellie Gail Center
Dinosaur
Veeh Ranch
Cabot
Moulton Ranch
Santa Vittoria
Gallup
Dapple Grey Oso/Pacific
Stockport
Mendocino
Knotty Pine
Costeau
Clarington
Mandeville
Sheep Hills
MacKenzie
Beckenham
Hidden Trail
Moulton
El Conejo
San Remo
City of Laguna Hills
Districting 2025
Map 103
©2021 CALIPER

Map 103
District 1
Total Pop 6,558
Deviation from ideal 278
% Deviation 4.43%
% Hisp 25.5%
% NH White 49%
% NH Black 2%
% Asian-American 20%
Total 4,695
% Hisp 21%
% NH White 59%
% NH Black 1%
% Asian/Pac.Isl. 17%
Total 3,886
% Latino est. 19%
% Spanish-Surnamed 17%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 69%
% NH Black 2%
Total 2,285
% Latino est. 14%
% Spanish-Surnamed 13%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 74%
% NH Black 2%
Total 3,445
% Latino est. 17%
% Spanish-Surnamed 16%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 72%
% NH Black est. 2%
ACS Pop. Est. Total 6,235
age0-19 17%
age20-60 54%
age60plus 29%
immigrants 33%
naturalized 76%
english 65%
spanish 16%
asian-lang 10%
other lang 9%
Language Fluency Speaks Eng. "Less than Very Well" 13%
hs-grad 50%
bachelor 29%
graduatedegree 14%
Child in Household child-under18 20%
Pct of Pop. Age 16+ employed 67%
income 0-25k 11%
income 25-50k 8%
income 50-75k 16%
income 75-200k 52%
income 200k-plus 13%
single family 68%
multi-family 32%
rented 40%
owned 60%
Total population data from the 2020 California Adjustment to the Decennial Census.

Surname-based Voter Registration and Turnout data from the California Statewide Database.

Latino voter registration and turnout data are Spanish-surname counts adjusted using Census Population Department undercount estimates. NH White and NH Black registration and turnout counts estimated by NDC. Citizen Voting Age Pop., Age, Immigration, and other demographics from the 2019-2023 American Community Survey and Special Tabulation 5-year data.
2 6,353
73 1.16%
42%
38%
2%
16%
3,977
27%
57%
2%
13%
3,209
21%
19%
7%
2%
64%
6%
1,785
14%
13%
7%
2%
71%
7%
2,581
20%
18%
7%
1%
70%
2%
6,133
24%
52%
24%
29%
59%
59%
26%
5%
10%
19%
46%
29%
16%
35%
67%
8%
10%
6%
54%
22%
57%
43%
47%
53%
3 6,196
-84
-1.34%
21%
57%
2%
17%
4,251
16%
60%
1%
23%
4,210
15%
14%
9%
2%
69%
4%
2,621
12%
11%
8%
1%
73%
4%
3,780
13%
12%
8%
2%
74%
3%
5,972
24%
44%
32%
22%
65%
62%
16%
18%
4%
16%
42%
32%
18%
40%
55%
5%
8%
10%
48%
29%
94%
6%
13%
87%
4 6,009
-271
-4.32%
22%
56%
2%
17%
4,807
19%
57%
3%
19%
3,912
14%
12%
8%
2%
75%
2%
2,413
11%
10%
7%
1%
79%
2%
3,288
12%
11%
8%
1%
78%
2%
6,367
21%
53%
26%
24%
63%
67%
9%
10%
14%
13%
42%
36%
19%
23%
60%
17%
10%
9%
47%
16%
63%
37%
35%
65%
5 6,283
3 0.05%
8%
69%
1%
19%
4,960
6%
77%
1%
16%
4,850
6%
5%
11%
1%
81%
1%
3,152
5%
5%
8%
1%
85%
1%
4,372
5%
5%
10%
1%
83%
0%
6,449
21%
50%
29%
21%
83%
77%
4%
7%
12%
4%
24%
48%
26%
29%
63%
8%
6%
7%
25%
54%
82%
18%
15%
85%
Total
31,399
549

8.74%
24%
54%
2%
18%
22,690
17%
62%
2%
17%
20,067
14%
13%
9%
2%
72%
3%
12,256
11%
10%
7%
1%
77%
3%
17,466
13%
12%
8%
2%
76%
2%
31,156
21%
51%
28%
26%
69%
66%
14%
10%
10%
13%
41%
35%
18%
28%
62%
10%
8%
10%
46%
25%
72%
28%
31%
69%
10/21/2025 10:09 Page 1 of 1
Total Pop
Citizen Voting Age Pop
Voter Registration
(Nov 2022)
Voter Turnout
(Nov 2022)
Voter Turnout
(Nov 2020)
Age
Immigration
Language spoken at home
Education
(among those age 25+)
Household Income
Housing Stats

4 5
1 2
M
3 oulton Pky
Alicia
Pky
Los Alisos Blvd
Oso Pky
Pso De Valencia
El Toro Rd
Lake Forest Dr
Santa Maria Ave
Pso De Vale
La Paz
Rd
5 Nellie Gail Center
Dinosaur
Veeh Ranch
Cabot
Moulton Ranch
Santa Vittoria
Gallup
Dapple Grey Oso/Pacific
Stockport
Mendocino
Knotty Pine
Costeau
Clarington
Mandeville
Sheep Hills
MacKenzie
Beckenham
Hidden Trail
Moulton
El Conejo
San Remo
City of Laguna Hills
Districting 2025
Map 104
©2021 CALIPER

Map 104
District 1
Total Pop 6,067
Deviation from ideal -213
% Deviation -3.39%
% Hisp 25.3%
% NH White 50%
% NH Black 2%
% Asian-American 20%
Total 4,372
% Hisp 20%
% NH White 60%
% NH Black 1%
% Asian/Pac.Isl. 17%
Total 3,683
% Latino est. 19%
% Spanish-Surnamed 17%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 70%
% NH Black 2%
Total 2,169
% Latino est. 15%
% Spanish-Surnamed 13%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 74%
% NH Black 2%
Total 3,293
% Latino est. 17%
% Spanish-Surnamed 15%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 72%
% NH Black est. 2%
ACS Pop. Est. Total 5,781
age0-19 17%
age20-60 54%
age60plus 29%
immigrants 33%
naturalized 76%
english 66%
spanish 16%
asian-lang 10%
other lang 8%
Language Fluency Speaks Eng. "Less than Very Well" 12%
hs-grad 51%
bachelor 28%
graduatedegree 14%
Child in Household child-under18 20%
Pct of Pop. Age 16+ employed 67%
income 0-25k 11%
income 25-50k 8%
income 50-75k 16%
income 75-200k 50%
income 200k-plus 14%
single family 75%
multi-family 25%
rented 34%
owned 66%
Total population data from the 2020 California Adjustment to the Decennial Census.

Surname-based Voter Registration and Turnout data from the California Statewide Database.

Latino voter registration and turnout data are Spanish-surname counts adjusted using Census Population Department undercount estimates. NH White and NH Black registration and turnout counts estimated by NDC. Citizen Voting Age Pop., Age, Immigration, and other demographics from the 2019-2023 American Community Survey and Special Tabulation 5-year data.
2 6,526
246

3.92%
21%
54%
2%
19%
4,394
14%
57%
2%
26%
4,300
16%
14%
9%
2%
65%
8%
2,592
12%
11%
8%
1%
70%
9%
3,746
14%
13%
8%
2%
73%
3%
6,308
23%
49%
29%
24%
65%
58%
17%
18%
8%
19%
42%
32%
18%
36%
60%
4%
5%
13%
54%
24%
67%
33%
34%
66%
3 6,324
44 0.70%
49%
33%
2%
14%
4,301
32%
52%
3%
10%
2,724
24%
22%
7%
2%
65%
2%
1,486
16%
14%
6%
2%
74%
2%
2,303
23%
21%
6%
2%
67%
3%
6,554
24%
52%
24%
28%
54%
61%
25%
5%
9%
18%
43%
34%
12%
35%
64%
11%
11%
4%
55%
19%
59%
41%
46%
54%
4 6,514
234

3.73%
11%
66%
2%
19%
4,973
9%
75%
0%
16%
4,929
8%
7%
10%
1%
79%
1%
3,185
7%
6%
8%
1%
83%
1%
4,410
6%
6%
11%
1%
81%
1%
6,546
23%
45%
31%
21%
81%
76%
5%
8%
11%
5%
31%
42%
25%
31%
60%
10%
7%
7%
28%
48%
94%
6%
11%
89%
5 5,968
-312
-4.97%
14%
65%
1%
17%
4,650
12%
67%
1%
19%
4,431
10%
9%
9%
1%
79%
1%
2,823
9%
8%
7%
1%
82%
1%
3,714
8%
8%
7%
1%
82%
0%
5,967
19%
53%
27%
23%
73%
71%
7%
9%
14%
9%
38%
37%
23%
22%
61%
14%
10%
11%
42%
23%
64%
36%
31%
69%
Total
31,399
558

8.89%
24%
54%
2%
18%
22,690
17%
62%
2%
17%
20,067
14%
13%
9%
2%
72%
3%
12,256
11%
10%
7%
1%
77%
3%
17,466
13%
12%
8%
2%
76%
2%
31,156
21%
51%
28%
26%
69%
66%
14%
10%
10%
13%
41%
35%
18%
28%
62%
10%
8%
10%
46%
25%
72%
28%
31%
69%
10/29/2025 15:25 Page 1 of 1
Total Pop
Citizen Voting Age Pop
Voter Registration
(Nov 2022)
Voter Turnout
(Nov 2022)
Voter Turnout
(Nov 2020)
Age
Immigration
Language spoken at home
Education
(among those age 25+)
Household Income
Housing Stats

4 3
1 2
Moulton Pky
Alicia
Pky
Los Alisos Blvd
Oso Pky
Pso De Valencia
El Toro Rd
Lake Forest Dr
Santa Maria Ave
Pso De Vale
La Paz
Rd
5 Nellie Gail Center
Dinosaur
Veeh Ranch
Cabot
Moulton Ranch
Santa Vittoria
Gallup
Dapple Grey Oso/Pacific
Stockport
Mendocino
Knotty Pine
Costeau
Clarington
Mandeville
Sheep Hills
MacKenzie
Beckenham
Hidden Trail
Moulton
El Conejo
San Remo
City of Laguna Hills
Districting 2025
Map 105
Does not meet legal
requirements
©2021 CALIPER

Map 105
District 1
Total Pop 7,933
Deviation from ideal 83
% Deviation 1.06%
% Hisp 24.7%
% NH White 49%
% NH Black 2%
% Asian-American 21%
Total 5,563
% Hisp 20%
% NH White 59%
% NH Black 1%
% Asian/Pac.Isl. 18%
Total 4,804
% Latino est. 18%
% Spanish-Surnamed 16%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 67%
% NH Black 4%
Total 2,810
% Latino est. 14%
% Spanish-Surnamed 12%
% Asian-Surnamed 7%
% Filipino-Surnamed 2%
% NH White est. 72%
% NH Black 5%
Total 4,194
% Latino est. 16%
% Spanish-Surnamed 15%
% Asian-Surnamed 7%
% Filipino-Surnamed 2%
% NH White est. 72%
% NH Black est. 2%
ACS Pop. Est. Total 7,515
age0-19 18%
age20-60 54%
age60plus 28%
immigrants 32%
naturalized 76%
english 64%
spanish 17%
asian-lang 9%
other lang 10%
Language Fluency Speaks Eng. "Less than Very Well" 14%
hs-grad 49%
bachelor 29%
graduatedegree 15%
Child in Household child-under18 21%
Pct of Pop. Age 16+ employed 67%
income 0-25k 10%
income 25-50k 7%
income 50-75k 16%
income 75-200k 52%
income 200k-plus 14%
single family 62%
multi-family 38%
rented 45%
owned 55%
Total population data from the 2020 California Adjustment to the Decennial Census.

Surname-based Voter Registration and Turnout data from the California Statewide Database.

Latino voter registration and turnout data are Spanish-surname counts adjusted using Census Population Department undercount estimates. NH White and NH Black registration and turnout counts estimated by NDC. Citizen Voting Age Pop., Age, Immigration, and other demographics from the 2019-2023 American Community Survey and Special Tabulation 5-year data.
2 8,002
152

1.94%
28%
50%
2%
17%
6,381
23%
58%
3%
14%
4,674
17%
15%
8%
2%
71%
2%
2,758
13%
11%
7%
2%
77%
2%
3,861
14%
13%
7%
2%
76%
2%
8,643
19%
55%
26%
24%
62%
70%
13%
7%
11%
12%
43%
37%
16%
25%
62%
12%
11%
8%
50%
18%
56%
44%
40%
60%
3 7,152
-698
-8.89%
28%
52%
1%
15%
4,615
17%
62%
1%
20%
4,645
12%
10%
9%
1%
76%
2%
2,915
9%
8%
8%
1%
80%
2%
4,079
12%
11%
9%
1%
78%
1%
6,559
25%
49%
26%
26%
67%
61%
19%
10%
10%
16%
36%
33%
23%
34%
63%
11%
9%
5%
43%
33%
80%
20%
27%
73%
4 8,312
462

5.89%
15%
63%
2%
18%
6,132
9%
71%
1%
19%
5,943
11%
10%
10%
1%
75%
3%
3,774
9%
8%
8%
1%
79%
3%
5,332
9%
8%
9%
2%
78%
2%
8,439
24%
45%
31%
21%
72%
69%
9%
14%
8%
11%
34%
39%
21%
36%
57%
7%
6%
9%
36%
42%
96%
4%
8%
92%
Total
31,399
1,160

14.78%
24%
54%
2%
18%
22,690
17%
62%
2%
17%
20,067
14%
13%
9%
2%
72%
3%
12,256
11%
10%
7%
1%
77%
3%
17,466
13%
12%
8%
2%
76%
2%
31,156
21%
51%
28%
26%
69%
66%
14%
10%
10%
13%
41%
35%
18%
28%
62%
10%
8%
10%
46%
25%
72%
28%
31%
69%
10/29/2025 15:25 Page 1 of 1
Total Pop
Citizen Voting Age Pop
Voter Registration
(Nov 2022)
Voter Turnout
(Nov 2022)
Voter Turnout
(Nov 2020)
Age
Immigration
Language spoken at home
Education
(among those age 25+)
Household Income
Housing Stats

5 1
4 3
Mo
2 ulton Pky
Alicia
Pky
Los Alisos Blvd
Oso Pky
Pso De Valencia
El Toro Rd
Lake Forest Dr
Santa Maria Ave
Pso De Vale
La Paz
Rd
5 Nellie Gail Center
Dinosaur
Veeh Ranch
Cabot
Moulton Ranch
Santa Vittoria
Gallup
Dapple Grey Oso/Pacific
Stockport
Mendocino
Knotty Pine
Costeau
Clarington
Mandeville
Sheep Hills
MacKenzie
Beckenham
Hidden Trail
Moulton
El Conejo
San Remo
City of Laguna Hills
Districting 2025
Map 106
©2021 CALIPER

Map 106
District 1
Total Pop 6,067
Deviation from ideal -213
% Deviation -3.39%
% Hisp 25.3%
% NH White 50%
% NH Black 2%
% Asian-American 20%
Total 4,372
% Hisp 20%
% NH White 60%
% NH Black 1%
% Asian/Pac.Isl. 17%
Total 3,683
% Latino est. 19%
% Spanish-Surnamed 17%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 70%
% NH Black 2%
Total 2,169
% Latino est. 15%
% Spanish-Surnamed 13%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 74%
% NH Black 2%
Total 3,293
% Latino est. 17%
% Spanish-Surnamed 15%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 72%
% NH Black est. 2%
ACS Pop. Est. Total 5,781
age0-19 17%
age20-60 54%
age60plus 29%
immigrants 33%
naturalized 76%
english 66%
spanish 16%
asian-lang 10%
other lang 8%
Language Fluency Speaks Eng. "Less than Very Well" 12%
hs-grad 51%
bachelor 28%
graduatedegree 14%
Child in Household child-under18 20%
Pct of Pop. Age 16+ employed 67%
income 0-25k 11%
income 25-50k 8%
income 50-75k 16%
income 75-200k 50%
income 200k-plus 14%
single family 75%
multi-family 25%
rented 34%
owned 66%
Total population data from the 2020 California Adjustment to the Decennial Census.

Surname-based Voter Registration and Turnout data from the California Statewide Database.

Latino voter registration and turnout data are Spanish-surname counts adjusted using Census Population Department undercount estimates. NH White and NH Black registration and turnout counts estimated by NDC. Citizen Voting Age Pop., Age, Immigration, and other demographics from the 2019-2023 American Community Survey and Special Tabulation 5-year data.
2 6,590
310

4.94%
46%
35%
2%
15%
4,652
30%
50%
3%
13%
3,003
23%
21%
7%
2%
66%
2%
1,653
16%
14%
6%
2%
74%
2%
2,539
22%
20%
8%
2%
67%
2%
6,931
23%
53%
24%
27%
54%
62%
23%
6%
9%
18%
42%
36%
13%
33%
63%
12%
11%
4%
55%
17%
56%
44%
47%
53%
3 6,285
5 0.08%
23%
53%
2%
18%
4,173
15%
61%
3%
21%
4,116
16%
15%
8%
2%
65%
7%
2,471
12%
11%
8%
1%
70%
8%
3,558
14%
13%
7%
2%
74%
2%
6,117
24%
48%
28%
24%
68%
64%
17%
11%
8%
16%
44%
29%
18%
34%
59%
6%
7%
15%
51%
21%
66%
34%
37%
63%
4 6,452
172

2.74%
16%
62%
2%
17%
4,727
15%
63%
1%
21%
4,614
12%
11%
8%
2%
76%
2%
2,942
10%
9%
7%
1%
79%
2%
3,905
9%
9%
8%
1%
79%
2%
6,117
21%
49%
30%
24%
70%
64%
9%
16%
11%
13%
44%
32%
21%
26%
60%
13%
9%
9%
45%
25%
80%
20%
20%
80%
5 6,005
-275
-4.38%
7%
70%
1%
19%
4,766
5%
78%
0%
16%
4,651
6%
5%
11%
1%
82%
0%
3,021
5%
5%
8%
1%
86%
0%
4,171
5%
4%
10%
1%
84%
0%
6,210
21%
50%
29%
21%
83%
77%
4%
7%
12%
4%
24%
48%
26%
29%
63%
8%
6%
7%
25%
55%
81%
19%
16%
84%
Total
31,399
585

9.32%
24%
54%
2%
18%
22,690
17%
62%
2%
17%
20,067
14%
13%
9%
2%
72%
3%
12,256
11%
10%
7%
1%
77%
3%
17,466
13%
12%
8%
2%
76%
2%
31,156
21%
51%
28%
26%
69%
66%
14%
10%
10%
13%
41%
35%
18%
28%
62%
10%
8%
10%
46%
25%
72%
28%
31%
69%
10/29/2025 15:34 Page 1 of 1
Total Pop
Citizen Voting Age Pop
Voter Registration
(Nov 2022)
Voter Turnout
(Nov 2022)
Voter Turnout
(Nov 2020)
Age
Immigration
Language spoken at home
Education
(among those age 25+)
Household Income
Housing Stats

5 1
4 2
Mo
3 ulton Pky
Alicia
Pky
Los Alisos Blvd
Oso Pky
Pso De Valencia
El Toro Rd
Lake Forest Dr
Santa Maria Ave
Pso De Vale
La Paz
Rd
5 Nellie Gail Center
Dinosaur
Veeh Ranch
Cabot
Moulton Ranch
Santa Vittoria
Gallup
Dapple Grey Oso/Pacific
Stockport
Mendocino
Knotty Pine
Costeau
Clarington
Mandeville
Sheep Hills
MacKenzie
Beckenham
Hidden Trail
Moulton
El Conejo
San Remo
City of Laguna Hills
Districting 2025
Map 107
©2021 CALIPER

Map 107
District 1
Total Pop 6,558
Deviation from ideal 278
% Deviation 4.43%
% Hisp 25.5%
% NH White 49%
% NH Black 2%
% Asian-American 20%
Total 4,695
% Hisp 21%
% NH White 59%
% NH Black 1%
% Asian/Pac.Isl. 17%
Total 3,886
% Latino est. 19%
% Spanish-Surnamed 17%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 69%
% NH Black 2%
Total 2,285
% Latino est. 14%
% Spanish-Surnamed 14%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 100%
% NH Black 2%
Total 3,445
% Latino est. 17%
% Spanish-Surnamed 16%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 72%
% NH Black est. 2%
ACS Pop. Est. Total 6,235
age0-19 17%
age20-60 54%
age60plus 29%
immigrants 33%
naturalized 76%
english 65%
spanish 16%
asian-lang 10%
other lang 9%
Language Fluency Speaks Eng. "Less than Very Well" 13%
hs-grad 50%
bachelor 29%
graduatedegree 14%
Child in Household child-under18 20%
Pct of Pop. Age 16+ employed 67%
income 0-25k 11%
income 25-50k 8%
income 50-75k 16%
income 75-200k 52%
income 200k-plus 13%
single family 68%
multi-family 32%
rented 40%
owned 60%
Total population data from the 2020 California Adjustment to the Decennial Census.

Surname-based Voter Registration and Turnout data from the California Statewide Database.

Latino voter registration and turnout data are Spanish-surname counts adjusted using Census Population Department undercount estimates. NH White and NH Black registration and turnout counts estimated by NDC. Citizen Voting Age Pop., Age, Immigration, and other demographics from the 2019-2023 American Community Survey and Special Tabulation 5-year data.
2 6,224
-56
-0.89%
21%
54%
2%
18%
4,168
14%
56%
3%
27%
4,151
16%
15%
9%
2%
65%
8%
2,506
12%
12%
8%
1%
100%
9%
3,636
14%
13%
8%
2%
73%
3%
6,029
23%
48%
28%
23%
64%
58%
17%
18%
7%
19%
42%
31%
18%
39%
59%
4%
6%
11%
53%
26%
75%
25%
27%
73%
3 6,590
310

4.94%
46%
35%
2%
15%
4,652
30%
50%
3%
13%
3,003
23%
21%
7%
2%
66%
2%
1,653
16%
16%
6%
2%
100%
2%
2,539
22%
20%
8%
2%
67%
2%
6,931
23%
53%
24%
27%
54%
62%
23%
6%
9%
18%
42%
36%
13%
33%
63%
12%
11%
4%
55%
17%
56%
44%
47%
53%
4 6,022
-258
-4.11%
16%
62%
2%
16%
4,408
15%
67%
1%
16%
4,376
12%
10%
8%
2%
77%
1%
2,791
10%
10%
7%
1%
100%
1%
3,675
9%
9%
8%
1%
80%
1%
5,751
22%
48%
30%
24%
73%
71%
8%
9%
12%
9%
46%
30%
23%
25%
59%
15%
10%
11%
42%
22%
80%
20%
21%
79%
5 6,005
-275
-4.38%
7%
70%
1%
19%
4,766
5%
78%
0%
16%
4,651
6%
5%
11%
1%
82%
0%
3,021
5%
5%
8%
1%
100%
0%
4,171
5%
4%
10%
1%
84%
0%
6,210
21%
50%
29%
21%
83%
77%
4%
7%
12%
4%
24%
48%
26%
29%
63%
8%
6%
7%
25%
55%
81%
19%
16%
84%
Total
31,399
585

9.32%
24%
54%
2%
18%
22,690
17%
62%
2%
17%
20,067
14%
13%
9%
2%
72%
3%
12,256
11%
11%
7%
1%
100%
3%
17,466
13%
12%
8%
2%
76%
2%
31,156
21%
51%
28%
26%
69%
66%
14%
10%
10%
13%
41%
35%
18%
28%
62%
10%
8%
10%
46%
25%
72%
28%
31%
69%
11/10/2025 23:39 Page 1 of 1
Total Pop
Citizen Voting Age Pop
Voter Registration
(Nov 2022)
Voter Turnout
(Nov 2022)
Voter Turnout
(Nov 2020)
Age
Immigration
Language spoken at home
Education
(among those age 25+)
Household Income
Housing Stats

5 1
4 2
Mo
3 ulton Pky
Alicia
Pky
Los Alisos Blvd
Oso Pky
Pso De Valencia
El Toro Rd
Lake Forest Dr
Santa Maria Ave
Pso De Vale
La Paz
Rd
5 Nellie Gail Center
Dinosaur
Veeh Ranch
Cabot
Moulton Ranch
Santa Vittoria
Gallup
Dapple Grey Oso/Pacific
Stockport
Mendocino
Knotty Pine
Costeau
Clarington
Mandeville
Sheep Hills
MacKenzie
Beckenham
Hidden Trail
Moulton
El Conejo
San Remo
City of Laguna Hills
Districting 2025
Map 108
©2021 CALIPER

Map 108
District 1
Total Pop 6,558
Deviation from ideal 278
% Deviation 4.43%
% Hisp 25.5%
% NH White 49%
% NH Black 2%
% Asian-American 20%
Total 4,695
% Hisp 21%
% NH White 59%
% NH Black 1%
% Asian/Pac.Isl. 17%
Total 3,886
% Latino est. 19%
% Spanish-Surnamed 17%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 69%
% NH Black 2%
Total 2,285
% Latino est. 14%
% Spanish-Surnamed 14%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 100%
% NH Black 2%
Total 3,445
% Latino est. 17%
% Spanish-Surnamed 16%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 72%
% NH Black est. 2%
ACS Pop. Est. Total 6,235
age0-19 17%
age20-60 54%
age60plus 29%
immigrants 33%
naturalized 76%
english 65%
spanish 16%
asian-lang 10%
other lang 9%
Language Fluency Speaks Eng. "Less than Very Well" 13%
hs-grad 50%
bachelor 29%
graduatedegree 14%
Child in Household child-under18 20%
Pct of Pop. Age 16+ employed 67%
income 0-25k 11%
income 25-50k 8%
income 50-75k 16%
income 75-200k 52%
income 200k-plus 13%
single family 68%
multi-family 32%
rented 40%
owned 60%
Total population data from the 2020 California Adjustment to the Decennial Census.

Surname-based Voter Registration and Turnout data from the California Statewide Database.

Latino voter registration and turnout data are Spanish-surname counts adjusted using Census Population Department undercount estimates. NH White and NH Black registration and turnout counts estimated by NDC. Citizen Voting Age Pop., Age, Immigration, and other demographics from the 2019-2023 American Community Survey and Special Tabulation 5-year data.
2 6,224
-56
-0.89%
21%
54%
2%
18%
4,168
14%
56%
3%
27%
4,151
16%
15%
9%
2%
65%
8%
2,506
12%
12%
8%
1%
100%
9%
3,636
14%
13%
8%
2%
73%
3%
6,029
23%
48%
28%
23%
64%
58%
17%
18%
7%
19%
42%
31%
18%
39%
59%
4%
6%
11%
53%
26%
75%
25%
27%
73%
3 6,590
310

4.94%
46%
35%
2%
15%
4,652
30%
50%
3%
13%
3,003
23%
21%
7%
2%
66%
2%
1,653
16%
16%
6%
2%
100%
2%
2,539
22%
20%
8%
2%
67%
2%
6,931
23%
53%
24%
27%
54%
62%
23%
6%
9%
18%
42%
36%
13%
33%
63%
12%
11%
4%
55%
17%
56%
44%
47%
53%
4 6,022
-258
-4.11%
16%
62%
2%
16%
4,408
15%
67%
1%
16%
4,376
12%
10%
8%
2%
77%
1%
2,791
10%
10%
7%
1%
100%
1%
3,675
9%
9%
8%
1%
80%
1%
5,751
22%
48%
30%
24%
73%
71%
8%
9%
12%
9%
46%
30%
23%
25%
59%
15%
10%
11%
42%
22%
80%
20%
21%
79%
5 6,005
-275
-4.38%
7%
70%
1%
19%
4,766
5%
78%
0%
16%
4,651
6%
5%
11%
1%
82%
0%
3,021
5%
5%
8%
1%
100%
0%
4,171
5%
4%
10%
1%
84%
0%
6,210
21%
50%
29%
21%
83%
77%
4%
7%
12%
4%
24%
48%
26%
29%
63%
8%
6%
7%
25%
55%
81%
19%
16%
84%
Total
31,399
585

9.32%
24%
54%
2%
18%
22,690
17%
62%
2%
17%
20,067
14%
13%
9%
2%
72%
3%
12,256
11%
11%
7%
1%
100%
3%
17,466
13%
12%
8%
2%
76%
2%
31,156
21%
51%
28%
26%
69%
66%
14%
10%
10%
13%
41%
35%
18%
28%
62%
10%
8%
10%
46%
25%
72%
28%
31%
69%
11/10/2025 23:44 Page 1 of 1
Total Pop
Citizen Voting Age Pop
Voter Registration
(Nov 2022)
Voter Turnout
(Nov 2022)
Voter Turnout
(Nov 2020)
Age
Immigration
Language spoken at home
Education
(among those age 25+)
Household Income
Housing Stats

5 1
4 3
2 Moulton Pky
Alicia
Pky
Los Alisos Blvd
Pso De Valencia
El Toro Rd
Lake Forest Dr
Santa Maria Ave
Pso De Vale
5 Nellie Gail Center
Dinosaur
Veeh Ranch
Cabot
Moulton Ranch
Santa Vittoria
Gallup
Dapple Grey Oso/Pacific
Stockport
Mendocino
Knotty Pine
Costeau
Clarington
Mandeville
Sheep Hills
MacKenzie
Beckenham
Hidden Trail
Moulton
El Conejo
San Remo
City of Laguna Hills
Districting 2025
Map 109
©2021 CALIPER

Map 109
District 1
Total Pop 6,558
Deviation from ideal 278
% Deviation 4.43%
% Hisp 25.5%
% NH White 49%
% NH Black 2%
% Asian-American 20%
Total 4,695
% Hisp 21%
% NH White 59%
% NH Black 1%
% Asian/Pac.Isl. 17%
Total 3,886
% Latino est. 19%
% Spanish-Surnamed 17%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 69%
% NH Black 2%
Total 2,285
% Latino est. 14%
% Spanish-Surnamed 14%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 100%
% NH Black 2%
Total 3,445
% Latino est. 17%
% Spanish-Surnamed 16%
% Asian-Surnamed 7%
% Filipino-Surnamed 3%
% NH White est. 72%
% NH Black est. 2%
ACS Pop. Est. Total 6,235
age0-19 17%
age20-60 54%
age60plus 29%
immigrants 33%
naturalized 76%
english 65%
spanish 16%
asian-lang 10%
other lang 9%
Language Fluency Speaks Eng. "Less than Very Well" 13%
hs-grad 50%
bachelor 29%
graduatedegree 14%
Child in Household child-under18 20%
Pct of Pop. Age 16+ employed 67%
income 0-25k 11%
income 25-50k 8%
income 50-75k 16%
income 75-200k 52%
income 200k-plus 13%
single family 68%
multi-family 32%
rented 40%
owned 60%
Total population data from the 2020 California Adjustment to the Decennial Census.

Surname-based Voter Registration and Turnout data from the California Statewide Database.

Latino voter registration and turnout data are Spanish-surname counts adjusted using Census Population Department undercount estimates. NH White and NH Black registration and turnout counts estimated by NDC. Citizen Voting Age Pop., Age, Immigration, and other demographics from the 2019-2023 American Community Survey and Special Tabulation 5-year data.
2 6,287
7 0.11%
47%
34%
2%
15%
4,362
31%
48%
3%
14%
2,838
24%
21%
7%
2%
65%
2%
1,559
16%
16%
6%
2%
100%
2%
2,413
23%
21%
8%
2%
67%
3%
6,645
24%
52%
25%
28%
54%
61%
24%
6%
9%
19%
41%
37%
13%
33%
62%
12%
12%
4%
54%
17%
56%
44%
47%
53%
3 6,097
-183
-2.91%
23%
55%
2%
18%
4,140
14%
62%
3%
20%
4,078
16%
15%
8%
2%
66%
7%
2,449
12%
12%
8%
1%
100%
7%
3,532
14%
13%
8%
2%
74%
2%
5,949
25%
48%
27%
23%
66%
65%
16%
11%
8%
15%
44%
28%
19%
36%
59%
7%
6%
13%
51%
23%
73%
27%
31%
69%
4 6,177
-1.64%
13%
65%
2%
17%
4,526
11%
69%
1%
19%
4,503
10%
9%
8%
1%
79%
2%
2,922
9%
9%
7%
1%
100%
2%
4,071
8%
7%
9%
1%
81%
2%
5,839
21%
47%
32%
21%
75%
65%
8%
15%
12%
12%
40%
35%
22%
28%
59%
11%
6%
7%
38%
38%
97%
3%
11%
89%
5 0.00%
10%
66%
1%
19%
4,967
9%
71%
1%
18%
4,762
8%
7%
11%
1%
79%
1%
3,041
7%
7%
8%
1%
100%
1%
4,005
6%
6%
10%
1%
82%
0%
6,488
21%
52%
27%
23%
77%
76%
5%
8%
11%
6%
29%
44%
25%
26%
63%
10%
9%
9%
34%
38%
67%
33%
24%
76%
Total
31,399
461

7.34%
24%
54%
2%
18%
22,690
17%
62%
2%
17%
20,067
14%
13%
9%
2%
72%
3%
12,256
11%
11%
7%
1%
100%
3%
17,466
13%
12%
8%
2%
76%
2%
31,156
21%
51%
28%
26%
69%
66%
14%
10%
10%
13%
41%
35%
18%
28%
62%
10%
8%
10%
46%
25%
72%
28%
31%
69%
11/10/2025 23:48 Page 1 of 1
Total Pop
Citizen Voting Age Pop
Voter Registration
(Nov 2022)
Voter Turnout
(Nov 2022)
Voter Turnout
(Nov 2020)
Age
Immigration
Language spoken at home
Education
(among those age 25+)
Household Income
Housing Stats
6,280
-103 0

City of Laguna Hills
Election Sequencing Example – Rev. 11/11/2025
This document provides a proposed election sequencing schedule for each proposed district as required by Elections Code §11010. As the maps were drawn without consideration of current or potential Councilmembers, these sequences serve as examples only and may be revised after selection of the final map.

1. Map 101
 2026 Election: Districts 1, 3 & 5
 2028 Election: Districts 2 & 4

2. Map 102
 2026 Election: Districts 1, 3 & 5
 2028 Election: Districts 2 & 4

3. Map 103
 2026 Election: Districts 1, 3 & 5
 2028 Election: Districts 2 & 4

4. Map 104
 2026 Election: Districts 1, 3 & 5
 2028 Election: Districts 2 & 4

5. Map 105 (Note: Four-District Map)
 2026 Election: Districts 1 & 3 (and the Mayor)
 2028 Election: Districts 2 & 4

6. Map 106
 2026 Election: Districts 1, 3 & 5
 2028 Election: Districts 2 & 4

7. Map 107
 2026 Election: Districts 1, 3 & 5
 2028 Election: Districts 2 & 4

8. Map 108
 2026 Election: Districts 1, 3 & 5

 2028 Election: Districts 2 & 4

9. Map 109
 2026 Election: Districts 1, 3 & 5
 2028 Election: Districts 2 & 4

4913-4773-5414, v. 1
ORDINANCE NO. 2025-X

AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
LAGUNA HILLS, CALIFORNIA, ADDING SECTIONS 2-

04.090 AND 2-04.100 TO CHAPTER 2-04 (CITY COUNCIL)
OF TITLE 2 (ADMINISTRATION AND PERSONNEL) OF

THE LAGUNA HILLS MUNICIPAL CODE IMPLEMENTING

BY-DISTRICT ELECTIONS OF COUNCIL MEMBERS FROM

FIVE COUNCIL DISTRICTS
WHEREAS, members of the City Council of the City of Laguna Hills are currently elected in at-large elections, in which each of the five Councilmembers is elected by voters of the entire City, and the City Council elects one council member to serve as Mayor each year; and
WHEREAS, the City Council has determined that it is in the best interest of the City to shift from its current at-large election system to a by-district election system where the five Councilmembers reside within a designated district boundary and is elected only by the voters in that district; and
WHEREAS, notwithstanding the determination to transition to a districtbased election system, the City Council finds that the City is best served by Councilmembers who govern in the best interests of the entire community and not just the specific district from which the Councilmember is elected; and WHEREAS, on September 23, 2025, the City Council adopted Resolution No. 2025-09-23-2 declaring the City’s intention to transition from at-large to district-based elections pursuant to California Elections Code Section 10010(e)(3)(A); and WHEREAS, the City retained an expert demographer to assist the City with the process of analyzing the City’s population, developing draft district maps consistent with the California Voting Rights Act and the Federal Voting Rights Act, implement a community participation plan to gather public input from residents, and to facilitate the development of preliminary district map proposals; and
WHEREAS, the City will complete the districting process on or before December 9, 2025; and
WHEREAS, in accordance with California Government Code Section 34886, the City Council hereby declares that the change in the method of electing members of the City Council of the City of Laguna Hills made by this Ordinance is in furtherance of the purposes of the California Voting Rights Act of 2001 (Chapter 1.5 (commencing with Section 14025) of Division 14 of the Elections Code) and to implement the guarantees of Section 7 of Article I and Section 2 of Article II of the California Constitution; and

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4913-4773-5414, v. 1
WHEREAS, the purpose of this Ordinance is to enact, pursuant to Government Code Section 34886, an ordinance providing for the election of Members of the City Council of the City of Laguna Hills by-districts in five single-member districts as set forth in Exhibit “A”, which is attached to this Ordinance.

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF LAGUNA HILLS, CALIFORNIA, DOES HEREBY ORDAIN AS FOLLOWS:

SECTION 1. Section 2-04.090 is hereby added to Chapter 2-04 (City Council) of Title 2 (Administration and Personnel) of the Laguna Hills Municipal Code to read as follows:
2-04.090 Qualifications of the Members of the City Council.

Beginning with the November 2026 general municipal election, a person elected as a member of the City Council shall be a resident of his or her respective Council District created by Section 2-04.100 (as may be subsequently reapportioned as provided by applicable law) and shall be nominated and elected only by the voters of his or her respective Council District. A person is not eligible to hold office as Council Member unless he or she is at the time of seeking nomination or appointment to office an elector of the City, residing in the District from which he or she is elected or appointed. If, during his or her term of office he or she moves his or her place of residence outside of the District boundaries or ceases to be an elector of the City, his or her office shall immediately become vacant. However, no Council Member shall be deemed to have moved outside of his or her District as a result of District boundary changes which may occur during his or her term of office, and such Council Member shall continue to serve until his or her term is complete or the office otherwise becomes vacant.

SECTION 2. Section 2-04.100 is hereby added to Chapter 2-04 (City Council) of Title 2 (Administration and Personnel) of the Laguna Hills Municipal Code to read as follows:
2-04.100 Council Districts.

A. Council District Boundaries. Beginning with the November 2026 general municipal election, the City Council shall consist of five members elected by-districts for terms of four years each. Descriptions of the boundaries for each of the five Council Districts and their numbering are as shown on Exhibit “A” attached to the ordinance codifying this section along with a map entitled “City of Laguna Hills Council Districts Map,” a copy of which shall be on file in the City Clerk’s office.

B. Transition to Council Districts.

1. Nothing herein shall affect the terms of office of the five members of the City Council in office at the time the ordinance codifying this section establishing district elections takes effect, who shall continue in office until their respective terms expire and until their successors

Ordinance No. 2025-X

4913-4773-5414, v. 1
are elected and qualified. Vacancy and recall proceedings, if any, of such City Council members serving the remainder of an at-large elected term, and an appointment or election of a successor to such City Council Member to complete that term, shall be considered or conducted at-large in accordance with applicable law.

2. Council Members shall be elected in Council Districts ___, ___ and ___ at the general municipal election in November 2026 and at the general municipal election every four years thereafter. Council Members shall be elected in Council Districts ___ and ___ at the general municipal election in November 2028 and at the general municipal election every four years thereafter.

C. Future Redistricting.

1. Future adjustments to the boundaries of the Districts established herein shall be made in accordance with federal and state law applicable to general law cities, including, but not limited to, the provision of California Elections Code §§ 21600 et seq., as it may be amended from time to time, requiring the adjustments of the boundaries of any or all of the Districts following each decennial federal census.

2. Pursuant to Elections Code § 21606, the term of office of any Council Member who has been elected and whose term of office has not expired shall not be affected by any change in the boundaries of the District from which he or she was elected, whether or not that Council Member is a resident within the boundaries of the District as adjusted. At the first election for Council following adjustment of the boundaries of the District, a person meeting the requirements of Government Code § 34882 shall be elected to the City Council for each District under the readjusted District plan that has the same District number as a District whose incumbent’s term on the Council is due to expire.

D. Annexations. At the time of any annexation of territory to the City, the City Council shall designate, by resolution adopted by a vote of at least a majority of the City Council, the contiguous District or Districts to which the annexed territory shall be a part and shall amend the District boundaries if necessary in accordance with Elections Code § 21603, as it may be amended.

SECTION 3. Publication; Effective Date. The City Clerk shall certify to the adoption of this Ordinance and cause the same to be posted at the duly designated posting places within the City and published once within fifteen days after passage and adoption as may be required by law; or, in the alternative, the City Clerk may cause to be published a summary of this Ordinance and a certified copy of the text of this Ordinance shall be posted in the Office of the City Clerk five days prior to the date of adoption of this Ordinance; and, within fifteen days after adoption, the City Clerk shall cause to be

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4913-4773-5414, v. 1
published, the aforementioned summary and shall post a certified copy of this Ordinance, together with the vote for and against the same, in the Office of the City Clerk. This Ordinance shall take effect 30 days after its adoption.

SECTION 4. Severability. If any section, subsection, subdivision, sentence, clause, phrase, word, or portion of this Ordinance is, for any reason, held to be invalid or unconstitutional by the decision of any court of competent jurisdiction, such decision shall not affect the validity of the remaining portions of this Ordinance. The City Council hereby declares that it would have adopted this Ordinance and each section, subsection, subdivision, sentence, clause, phrase, word, or portion thereof, irrespective of the fact that any one or more sections, subsections, subdivisions, sentences, clauses, phrases, words or portions thereof be declared invalid or unconstitutional.

PASSED, APPROVED, AND ADOPTED this X day of X 2025.
______________________________

JOSHUA SWEENEY, MAYOR
ATTEST:
______________________________________

JENNIFER LEE, CITY CLERK

Ordinance No. 2025-X

4913-4773-5414, v. 1

STATE OF CALIFORNIA )
COUNTY OF ORANGE ) ss

CITY OF LAGUNA HILLS )
I, Jennifer Lee, City Clerk of the City of Laguna Hills, California, DO HEREBY CERTIFY that the foregoing Ordinance No. 2025-X was duly introduced and placed upon its first reading at a Regular Meeting of the City Council on the X day of X 2025, and that thereafter, said Ordinance was duly adopted and passed at a Regular Meeting of the City Council held on the X day of X 2025, by the following vote, to wit:

AYES:

NOES:

ABSENT:

ABSTAIN:
(SEAL)
_____________________________________

JENNIFER LEE, CITY CLERK

Ordinance No. 2025-X

4913-4773-5414, v. 1

STATE OF CALIFORNIA )
COUNTY OF ORANGE ) ss AFFIDAVIT OF POSTING

CITY OF LAGUNA HILLS ) AND PUBLICATION
JENNIFER LEE, being first duly sworn, deposes and says:

That she is the duly appointed and qualified City Clerk of the City of Laguna Hills;
That in compliance with State Laws of the State of California, ORDINANCE NO. 2025-X, being:

AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
LAGUNA HILLS, CALIFORNIA, ADDING SECTIONS 2-

04.090 AND 2-04.100 TO CHAPTER 2-04 (CITY COUNCIL)
OF TITLE 2 (ADMINISTRATION AND PERSONNEL) OF

THE LAGUNA HILLS MUNICIPAL CODE IMPLEMENTING

BY-DISTRICT ELECTIONS OF COUNCIL MEMBERS FROM

FIVE COUNCIL DISTRICTS
on the X day of X 2025, and on the X day of X 2025, was published in summary in the Saddleback Valley News; and was, in compliance with City Resolution No. 2025-09-23-1, by the X day of X 2025, and the X day of X 2025, caused to be posted in three places in the City of Laguna Hills, to wit:

Laguna Hills City Hall
Laguna Hills Community Center
Knotty Pine Park
_________________________________

JENNIFER LEE, CITY CLERK
Laguna Hills, California

Ordinance No. 2025-X

4913-4773-5414, v. 1
EXHIBIT “A”

CITY OF LAGUNA HILLS COUNCIL DISTRICT MAP
Implementation of By-District Elections of Council Members from Five SingleMember Districts, Establishing Boundary Lines Therefor The City of Laguna Hills Council District Map is Attached, and a copy shall be kept on file in the Office of the City Clerk
[Insert Map No.____]

City of Laguna Hills 12/9/2025
Elections Code Section 21130f Report
Phone: (818) 254-1221 P.O. Box 5271 [email protected] FAX (818) 254-1221 Glendale, CA 91221 www.NDCresearch.com Elections Code Section 21130(f) language:
f)… the districting body shall issue a report that explains the basis on which the districting body made its decisions in achieving compliance with the requirements and criteria described in this section, including, as to each neighborhood, community of interest, city, or census designated place that was split into two or more districts, the reason for that split.

Report:

National Demographics Corporation (NDC), on behalf of the City of Laguna Hills, has analyzed the City’s adopted map and prepared the following analysis of the map’s compliance with the criteria of Elections Code Section 21130:
21130(a): Population Equality
The ideal population in a 5-district map for Laguna Hills is 6,280. In the adopted map, the largest district has a population of 6,590 (4.94% over the ideal) and the smallest district has a population of 6,005 (-4.38% under the target population). At a total difference of 9.32% between the largest and smallest districts, the districts in the adopted map are within the “presumed constitutional” 10% range of state and federal law.

To achieve population equality, it was necessary to split Census Blocks. In particular, the 1,737-person block that includes the El Toro Mall site and three large apartment communities north of Los Alisos Rd needed to be split in order to balance populations on either side of the “neck” that wraps around Laguna Woods. In addition, many Census blocks fail to follow homeowner association (HOA) and planning area boundaries. Care was taken using Census data, city records, and data from local associations to divide relevant Census Blocks.
21130(b): Voting Rights Act reports
The City fully complied with the reporting requirements of Section 21130(b). That report is posted to the City’s districting project website.
21130(c)(1): Contiguity
All of the districts are contiguous.
21130(c)(2): Minimize divisions of each “local neighborhood or local communities of interest” Public comment and review of the city’s geography identified the importance of the homeowners’ associations (HOAs) as neighborhoods. None are divided. In addition, certain areas of special concern were identified as communities of interest throughout the process. North Laguna Hills – the area north of the “neck” that wraps around Laguna Woods – is kept together in District 1. Nellie Gail Ranch and Moulton Ranch are kept whole in District 5.

District 1 is mostly the North Laguna Hills community north of the “neck,” including most of the commercial district and redevelopment area around the former El Toro Mall site. There is a block split of the 1,737-person block north of Los Alisos Rd that contains three large apartment complexes. This was done to balance population.

District 2 takes in the neighborhoods along I-5 in the central part of the city, including most of the Mathis Ranch and The Missions planning areas. This area is mostly comprised of single-family homes between the El Toro Mall site, La Paz Road, and Paseo de Valencia. It splits one publicly-identified community of interest in the Castle Park area (Community of Interest Map 1), because of population balancing needs. It does so along major roads (La Paz Rd. and Paseo de Valencia).

National Demographics Corporation

District 3 links several higher density communities around Laguna Hills High School and the Laguna Hills Community Center. This includes the Westside Annexation, Aliso Meadows, Lomas Lagunas, and several condominium, townhome, and apartment complexes within walking distance of the High School and Community Center. This district has a substantially higher proportion of residents who rent rather than own.

District 4 contains the lower density communities between Nellie Gail Ranch and the Districts 2 and 3. It includes most of the Aliso Hills planning area other than the high-density communities in District 3. It is mostly composed of single-family, owner-occupied homes. It contains the southern part of the publiclyidentified Castle Park community split from District 2 to achieve balanced populations.

District 5 is comprised of Nellie Gail Ranch and Moulton Ranch. 21130(c)(3) does not apply to a city
21130(c)(4): Follow easily identifiable boundaries
The map principally uses Homeowner Associations and major roads between districts. Where it does not, it uses the property lines between multifamily housing projects (as in the District 1 boundary with District 3). 21130(c)(5): Compactness
The map is reasonably compact. District 1, which may appear less than compact, is dictated by the need for contiguity, and the remaining districts are drawn to minimize division of neighborhoods, including Homeowners’ Associations.
21130(d): No purpose of favoring or discriminating against an incumbent, political candidate, or political party
The map does not favor or discriminate against any incumbent, political candidate, or political party.

Multiple incumbents live in District 5, which would require dividing a neighborhood, Nellie Gail Ranch, to be split.
21130(e): Do not prioritize any criterion over the criteria listed in Section (c) of the statute The adopted map does not prioritize any criterion over the criteria listed in Section (c) of the statute.

Item No. 7.2.1
City of Laguna Hills
City Council / Planning Agency
Staff Report
Date: December 9, 2025
To: Mayor and Council Members
From: Jennifer Lee, City Clerk
Issue: City Council Representatives to Other Boards, Committees, and Agencies Recommendation: That the City Council take the following actions:

1. Review the City of Laguna Hills City Council Representatives to Other Boards, Committees, and Agencies List, provide directions to staff regarding any necessary changes for appointments to the list, and by motion, approve the City Council Representatives to Other Committees/Agencies List, as revised by the City Council; and

2. Approve and direct the City Clerk to prepare and post an updated FPPC Disclosure Form 806 to reflect all paid city representative appointments to outside agency boards, committees, and/or commissions in accordance with state law.

Background:

Following the City Council’s reorganization, it is customary for the Council to review the list of City Council Representatives to Other Boards, Committees, and Agencies. This list outlines the individuals designated to represent the City in the upcoming year(s) and is included as Attachment 1 to this report. Detailed descriptions of positions with specific requirements are provided below.

Orange County Fire Authority Board of Directors
City Council Resolution No. 2023-01-10-4 officially designated and appointed Joshua Sweeney as the City's representative to the Orange County Fire Authority Board of

Item No. 7.2.1
Directors. Should the City Council wish to select a new representative, it will need to direct staff to prepare a resolution for consideration at a future meeting to formally designate and approve the updated appointment.

OC Public Libraries Library Advisory Board
The OC Public Libraries Library Advisory Board members serve 2-year terms that coincide with the individual cities’ appointments and elections. Council Member Wheeler was appointed to his second term on the Library Advisory Board on January 9, 2024, and his term expires this year. The City Council has the option to reappoint Council Member Wheeler to serve a portion of the two-year term or appoint another Council Member to serve on the Library Advisory Board for the next 2-year term.

Orange County Mosquito and Vector Control District (OCMVCD) Board of Trustees The current representative to the Orange County Mosquito and Vector Control District is Council Member Pezold. Council Member Pezold was appointed to the Orange County Mosquito and Vector Control District on January 9, 2024, for a two-year term, which is active until January 1, 2026. The Distrcit Manager for the OCMVCD, Lora Young has submitted a letter (Attachment 3) requesting Council Member Pezold's continued service on the Disrtict's Board of Trustees.

League of California Cities Annual Business Meeting Voting Delegate Per Cal Cities bylaws, the City Council must designate a Voting Delegate and, if desired, up to two Voting Delegate Alternates to attend the annual business meeting in person to cast their vote. The 2026 Annual Conference is scheduled for September 23 - 25, 2026, in Long Beach. This designation can be made now or at a future meeting no later than the first meeting in September.

Southern California Association of Governments (SCAG) Annual General Assembly Meeting
The SCAG General Assembly is a forum where policy matters can be identified and addressed. Each member city appoints one City Council Member, who is not a Regional Council representative, as the City’s official representative and one alternate for the General Assembly meeting and must communicate the names of their official representatives and alternates to SCAG within 45 days before the annual meeting of the General Assembly. The 2026 SCAG Regional Conference & General Assembly is scheduled for May 7-8, 2026 in Palm Desert. This designation can be made now or at a future meeting no later than the first meeting in March.

California Joint Powers Insurance Authority (CJPIA) Annual Board of Directors Meeting The CJPIA Annual Board of Directors Meeting is where the President and Vice President

Item No. 7.2.1
of the Authority and other members of the Executive Committee area elected, reports of the affairs of the Authority are considered, and any other business may be transacted that is within the powers of the Board of Directors. In order to vote at the Annual Board of Directors Meeting, the City Council must designate a Primary Voting Delegate and at least one Voting Delegate Alternate. A Voting Delegate form must be completed and submitted to the Authority in advance of each year’s meeting indicating the authorized voting delegates. The 2026 Annual Meeting is scheduled for July 22, 2026, at the CJPIA Campus in La Palma, CA. A $100 stipend is provided to the voting delegate or alternate of each member agency attending the meeting.

Form 806
The Fair Political Practices Commission has mandated that Form 806 be used to report additional compensation that officials receive when appointing themselves to positions on committees, boards, or commissions of a public agency, special district, and joint powers agency or authority. Each agency must post on its website a single Form 806 which lists all the paid appointment positions. When there is a change in compensation, or a new appointment, Form 806 must be updated to reflect the change. Included as Attachment 2 to this report is a copy of the currently posted Form 806. An updated Form 806 will be posted to the City’s website indicating tonight’s decision designating a new representative to TCA’s Board of Directors, as well as any other applicable changes made by the City Council.

Fiscal Impact:

The City does not offer additional compensation to City Council Members for their participation in City Council subcommittees or for representing the City on external agency boards or committees.

Attachments:

1. City Council Representatives to Other Boards, Committees, and Agencies

2. Form 806 - Public Agency Appointments

3. OCMVCD November 25, 2025 Letter

City of Laguna Hills | 24035 El Toro Road, Laguna Hills, CA 92653 | www.lagunahillsca.gov | Page 1

CITY OF LAGUNA HILLS
City Council Representatives to Other Boards, Committees and Agencies City Council Standing and Ad Hoc Committees
Committee Representative Appointed Representative Appointed Audit Committee Joshua Sweeney 01/10/2023 Don Caskey 12/14/2021 Events, Communication, and Beautification Committee Erica Pezold 06/28/2022 Jared Mathis 01/14/2025 Economic Development Committee Dave Wheeler 06/28/2022 Don Caskey 06/28/2022 3/5 Memorial Ad Hoc Committee (through project completion) Don Caskey 03/22/2022 Jared Mathis 02/11/2025 Community Garden Ad Hoc Committee (through project completion) Joshua Sweeney 05/14/2024 Don Caskey 05/14/2024 MGP DA Ad Hoc Committee Don Caskey 04/22/2025 Jared Mathis 04/22/2025 Joint Governmental Committees
Agency Representative/Delegate Appointed Alternate (if applicable) Appointed Orange County Fire Authority (OCFA) Board of Directors1* Joshua Sweeney 01/10/2023 Res 2023-01-10-4
OC Public Libraries Library Advisory Board (2-year term) Dave Wheeler Term expires 12/8/2026
01/14/2025 Joshua Sweeney
Term expires 1/12/2027
01/14/2025
Orange County Mosquito & Vector Control District (OCMVCD) Board of Trustees (2-year term)*
Erica Pezold
Term expires 1/1/2026
01/09/2024
South OC Watershed Management Area (SOCWMA) Executive Committee Don Caskey 01/10/2023 Joshua Sweeney 01/10/2023 Transportation Corridor Agency (TCA) San Joaquin Hills Transportation Corridor Agency (SJHTCA) Board of Directors* Erica Pezold 01/14/2025 Jared Mathis 01/14/2025 1 OCFA requires appointment by Resolution; * Requires annual filing of FPPC Form 700 Statement of Economic Interest Membership Organizations
Organization Representative/Delegate Appointed/Elected Alternate (if applicable) Appointed Association of California Cities – Orange County (ACC-OC) Mayor Mayor Pro Tem League of Cal Cities Annual Business Meeting Voting Delegate Mayor 02/11/2025 Mayor Pro Tem 02/11/2025 Southern California Association of Governments (SCAG) Annual General Assembly Meeting Don Caskey 02/11/2025 Dave Wheeler 02/11/2025 California Joint Powers Insurance Authority (CJPIA) Annual Board of Directors Meeting Mayor 05/09/2023 Mayor Pro Tem 05/09/2023

City Council Standing and Ad Hoc Committees
Audit Committee
The City’s Audit Committee was established by City Council Action on March 14, 1995, and is regulated by City Council Policy No. 105. The committee is an advisory committee to the City Council for the purpose of providing a direct line of communication between the auditor and the City Council and consists of the City Manager (or designee) and two City Council Members. The Audit Committee meets twice a year and City Council Members receive no additional compensation for serving on the Audit Committee.

Events, Communication, and Beautification Committee
The City’s Events, Communication, and Beautification Committee was established by City Council Action on June 28, 2022, and meets monthly on the 2nd Monday of every month. The committee is an advisory committee to the City Council for the purpose of making recommendations on projects designed to maintain and enhance the appearance of public areas within the City, conduct research on communications programs, and develop and implement community events and consists of 2 City Council Members. City Council Members receive no additional compensation for serving on the Events, Communication, and Beautification Committee.

Economic Development Committee
The City’s Economic Development Committee was established by City Council Action on June 28, 2022, and meets as needed based on development application submittals. The committee is an advisory committee to the City Council for the purpose of promoting and supporting local businesses and encouraging a strong economy within the City and consists of 2 City Council Members. City Council Members receive no additional compensation for serving on the Economic Development Committee.

Ad Hoc Committees
Ad-Hoc Committees are established for a specified limited timeframe to act in an advisory role to the City Council in order to achieve specific singlesubject project goals and must be comprised solely of members of the legislative body that are less than a quorum of the legislative body. The City currently has three Ad-Hoc Committees.

The 3/5 Memorial Ad Hoc Committee is an advisory committee to the City Council for the purpose of developing a monument theme and narrative description for a permanent monument memorializing the 3/5 Dark Horse Marine Battalion. The committee was established by City Council Action on March 22, 2022 for a duration through project completion.

The Community Garden Ad Hoc Committee is an advisory committee to the City Council for the purpose of exploring and developing the concept of a community garden including assessing feasible locations, engaging with the community and drafting a plan that includes budget, design and management strategies. The committee was established by City Council Action on May 14, 2024, for a duration through project completion.

The MGP DA Ad Hoc Committee is an advisory committee to the City Council for the purpose of facilitating the proposed major modifications to the Village at Laguna Hills Development Agreement. The Committee was established by City Council Action on April 22, 2025, for a duration through project completion.

Joint Governmental Committees
Orange County Fire Authority (OCFA) Board of Directors
The OCFA Board of Directors consists of 23 members representing partner cities and 2 members representing the county unincorporated area.

Appointments of Directors to represent their respective cities are made by Resolution and hold office until the selection of a successor by the appointing body. The Board of Directors meets every other month - usually on the 4th Thursday of the month at 6:00 p.m. and sets policy according to its adopted Rules of Procedures. The Board established an Executive Committee and a standing Budget and Finance Committee to address finance and budget policy issues. The Chair of the Board, on an annual or as needed basis, makes appointments to the Committees. City Council Members receive compensation of $100 per meeting per day, with a max of $300 per month for voting member attendance.

OC Public Libraries Library Advisory Board
The OC Public Libraries Library Advisory Board was created by County Board Resolution 96-903 on December 12, 1996, and consists of 26 members, comprised of 24 city council members appointed by the member cities and 2 County Supervisor members appointed by the Board of Supervisors.

The Advisory Board meets 3 times a year and acts in advisory capacity reviewing the OC Public Libraries’ budget, operations and policy decisions and makes recommendations to the Board of Supervisors. City Council Members serve 2-year terms and receive no additional compensation for serving on the OC Public Libraries Library Advisory Board.

Orange County Mosquito and Vector Control District (OCMVCD) Board of Trustees The Orange County Mosquito and Vector Control District is governed by a Board of Trustees established pursuant to Health & Safety Code section 2020 et seq. Trustees are appointed by the City Council of each member city, or by the Board of Supervisors (County Trustee). Pursuant to Orange County Mosquito and Vector Control District Operations Code section 3.01.020, “...Persons appointed shall have experience, training and education in fields that will assist in the governance of the District as provided in Health & Safety Code section 2022.” The Board of Trustees meets on the 3rd Thursday of each odd-numbered month at 3:00 p.m. City Council Members serve 2- or 4-year terms (at the appointing authority’s discretion) commencing at noon on the 1st Monday in January and receive no additional compensation for serving on the OCMVCD Board of Trustees, but are eligible for up to $100 in reimbursement per month for expenses incurred while on official business.

South OC Watershed Management Area (SOCWMA) Executive Committee The SOCWMA adopted Cooperative Agreement and decision-making framework is governed by the Executive Committee of the South Orange County IRWM Group. Each of the parties appoints an elected or executive level official from its organization to serve as its member and alternate on the SOCWMA Executive Committee. The Executive Committee meets periodically and the duties and powers include identifying and prioritizing water resource issues, approving cost-share budgets for administration and activities of the SOCWMA, and allocating non-grant funds available for SOCWMA projects based on capital improvement plan priorities. City Council Member receive no additional compensation for serving on the SOCWMA Executive Committee.

Transportation Corridor Agency (TCA) San Joaquin Hills Transportation Corridor Agency (SJHTCA) Board of Directors The San Joaquin Hills Transportation Corridor Agency manages the 73 Toll Road, which stretches 15 miles from Newport Beach to San Juan Capistrano in southwest Orange County. SJHTCA member agencies are the cities of Aliso Viejo, Costa Mesa, Dana Point, Irvine, Laguna Hills, Laguna Niguel, Laguna Woods, Mission Viejo, Newport Beach, San Juan Capistrano and Santa Ana, along with the County of Orange's 3rd and 5th Districts.

The San Joaquin Hills and Foothill/Eastern Transportation Corridor Agencies Board Meetings are generally held concurrently as one joint meeting on the 2nd Thursday of each month at 9:30 a.m. Board members and Alternates earn a stipend of $120 per meeting, for up to 18 meetings per agency per quarter. They may also be eligible for reimbursement of mileage costs at the current IRS rate.

Membership Organizations
Association of California Cites – Orange County (ACC-OC) The ACC-OC membership base consists of the Cities of Orange County, local government special districts, businesses, non-profits and higher education institutions. The Association operates as a 501c3 and is governed by a Board a Directors elected by Mayors of all member cities. The Board is comprised of an executive committee, representatives from all 5 Supervisory districts, and three large city representatives. The ACC-OC is organized into several Policy Committees: Energy, Environment and Water Committee, Homelessness Task Force, Coalition for Residential Recovery Reform, Local Government and Finance Committee, Economic Development Committee and Legislative & Regulatory Committee. The ACC-OC Board of Directors Executive Committee meets on the 3rd Wednesday of each month at noon and the policy committees have various meeting schedules. City Council Members receive no additional compensation for serving on the ACC-OC Board of Director or Policy Committees.

League of Cal Cities Annual Business Meeting Voting Delegate Part of the League of Cal Cities Annual Conference is the Annual Business Meeting to consider and take action on resolutions that establish League policy. In order to vote at the Annual Business Meeting, the City Council must designate a Voting Delegate and if desired, up to two Voting Delegate Alternates. The Voting Delegate must attend the conference in person to cast their vote. A Voting Delegate form must be completed and signed by the Mayor or City Clerk and submitted to the League in advance of each year’s meeting indicating the authorized voting delegates. The 2025 Annual Conference is scheduled for October 8-10, 2025 in Long Beach. City Council Members receive no additional compensation for attending the League of Cal Cities Annual Business Meeting, but are eligible for travel reimbursements from the City.

Southern California Association of General Governments (SCAG) Annual General Assembly Meeting The SCAG General Assembly is a forum where policy matters can be identified and addressed. Any city or county representative may propose a subject for study by the Association, provided that the representative has notified the President of the proposal 45 days in advance of the General Assembly meeting. Each member city appoints one City Council Member, who is not a Regional Council representative, as the City’s official representative and one alternate for the General Assembly meeting and must communicate the names of their official representatives and alternates to SCAG within 45 days before the annual meeting of the General Assembly. The 2025 SCAG Regional Conference & General Assembly is scheduled for May 1-2, 2025 in Palm Desert. City Council Members receive no additional compensation for attending the SCAG General Assembly, but may be eligible for travel reimbursements from the City.

California Joint Powers Insurance Authority (CJPIA) Annual Board of Directors Meeting The CJPIA Annual Board of Directors Meeting is where the President and Vice President of the Authority and other members of the Executive Committee are elected, reports of the affairs of the Authority are considered, and any other business may be transacted that is within the powers of the Board of Directors. In order to vote at the Annual Board of Directors Meeting, the City Council must designate a Primary Voting Delegate and at least one Voting Delegate Alternate. A Voting Delegate form must be completed and submitted to the Authority in advance of each year’s meeting indicating the authorized voting delegates. The 2025 Annual Meeting is scheduled for July 23, 2025, at the CJPIA Campus in La Palma, CA.

A $100 stipend is provided to the voting delegate or alternate of each member agency attending the meeting.

FPPC Form 806 (1/18)
FPPC Toll-Free Helpline: 866/ASK-FPPC (866/275-3772)
Comment:

A Public Document
Appt Date and
Length of Term
Agency Report of:

Title
Per Meeting/Annual Salary/Stipend
Alternate, if any
Alternate, if any
Alternate, if any
Alternate, if any
Name
Name
Name
Name
$0-$1,000
$0-$1,000
$0-$1,000
$0-$1,000
$1,001-$2,000
$1,001-$2,000
$1,001-$2,000
$1,001-$2,000
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$2,001-$3,000
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California
Form

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E-mail
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November 25, 2025
Honorable Mayor Sweeney
City of Laguna Hills
24035 El Toro Road
Laguna Hills, CA 92653

Dear Mayor Sweeney:

I am writing to you today as the District Manager of the Orange County Mosquito and Vector Control District. The District’s Board of Trustees is composed of thirty-five members - one representing each of Orange County’s thirty-four cities and one representing the County at large.

Erica Pezold currently serves as the representative for Laguna Hills. Trustee Pezold’s experience and insight, since she was first appointed to serve in 2020, has helped guide the District’s policies and practices. Trustee Pezold has served in a leadership role as a past chair of the Policy and Personnel Committee and is currently a member of the Joint Committee exploring the District’s facility rebuild project. As the District moves forward with planning the facilities redevelopment project in 2026, Trustee Pezold’s institutional knowledge will help the project continue moving forward.

While Trustee Pezold may be ending her service as a member of the Laguna Hills City Council at the end of 2026, her service to the public can continue as a member of the District’s Board of Trustees. The California Health and Safety Code that governs the duties and responsibilities of vector control agencies in California, permits and encourages members-at-large to sit on a Board of Trustees. Cities have the discretion of appointing a member of the city council, or a member of the public that resides within the appointing agency’s jurisdiction. The city also has the distinction of determining the length of the term, either for two or four years.

Regardless of who the city selects to serve on the Board of Trustees, we look forward to working collaboratively on the many issues currently before the Orange County Vector Control District Board of Trustees.

Regards,
Lora Young
District Manager

Item No. 9.1
City of Laguna Hills
City Council / Planning Agency
Staff Report
Date: December 9, 2025
To: Mayor and Council Members
From: Kayle McDonald, Deputy City Clerk
Issue: Committee Assignment Report
Recommendation: That the City Council receive reports from the City Council Members on the City Council Committee Assignments listed on the staff report.

Background:

The following are recent meetings and events attended by the City Council for their City Council Committee Assignments.

Orange County Mosquito and Vector Control District (OCMVCD) Board of Trustees
Council Member Pezold
November 20, Regular Meeting
Orange County Fire Authority (OCFA)
Board of Directors
Mayor Sweeney
November 20, Regular Meeting
Southern California Association of Governments (SCAG)
Joint Policy Committee
Mayor Pro Tempore Caskey
December 4, Special Meeting

Item No. 9.1
Fiscal Impact:

The City does not provide any additional compensation to City Council Members for serving on outside agency board or committees.

Attachments:

None