Agenda packet, second session — Menifee City Council, May 4, 2022 (part 5 of 5)

City of Menifee Analysis of Impediments to Fair Housing Choice 149 | Page Marital Status, Sexual Orientation, Ancestry, Age, Source of Income and Arbitrary Characteristics as additional protected classes under state law.

Once a Fair Housing complaint is received, FHCRC educates the complainant of their rights and responsibilities. The complainants are advised of possible further investigation depending on the complaint. FHCRC uses government regulated testing methodologies to enforce, support, and conduct fair housing investigations. A housing discrimination complaint can be investigated through testing, the gathering of witness statements and through research surveys. Based on the details provided by the complainant FHCRC will either investigate the complaint or advise the complainants of their other options, which include conciliation, Housing and Urban Development (HUD), Department of Fair Employment and Housing (DFEH), Attorney or Department of Justice (DOJ).

During the five- year period studied from 2015- 2020, FHCRC has assisted many Menifee residents with general housing inquiries. There were 44 discrimination complaints made to FHCRC. Table 43 shows the basis of FHCRC discrimination complaints.

Fair Housing Discrimination Complaints by Basis
Basis 2015‐2020
Age 1
Ancestry 0
Arbitrary 0
Color 1
Familial Status 1
Gender 0
Marital Status 1
Mental Disability 4
Immigration Status 2
National Origin 1
Physical Disability 26
Race 3
Religion 0
Sex 1
Sexual Orientation 0
Source of Income 3
Total: 44
Source: FHCRC Quarterly and Annual Reports, 2015-2020.

Table 48 Fair Housing Discrimination Complaints by Basis Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 351
Menifee Mayor and City Council May 4, 2022

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City of Menifee Analysis of Impediments to Fair Housing Choice 150 | Page Physical disability and mental disability were the most frequently cited reasons why complainants felt discriminated against. Together, allegations of discrimination on the basis of physical disability or mental disability accounted for 30 out of 44 complaints or 68 percent of all discrimination complaints. The total of 44 complaints from 2015-2020 is a decrease from the 58 complaints between 2013-2018.

Table 44 shows the type of contact and disposition of the 44 discrimination complaints received by FHCRC in the last five years. Out of the 44 discrimination complaints, 35 were provided in- house counseling, 4 were provided education materials, 4 were given Fair Housing Conciliation, and 1 was referred to DFEH/HUD.

Fair Housing Discrimination Complaints: Types of Contact and Disposition
Type of Contact 2015-2020
Telephone Call 44
In Office Visit 0
Total: 44
Disposition 2015-2020
Education 4
Counseled 35
Referred to DFEH/HUD 1
Referred to an Attorney 0
Fair Housing Conciliation 4
Total: 44
Source: FHCRC, 2015-2020.

Table 49 Fair Housing Discrimination Complaints: Types of Contact and Disposition During the five -year period studied, FHCRC has assisted many Menifee residents with Landlord/Tenant inquiries. There were 1,218 Landlord/Tenant inquiries made to FHCRC – from households containing a total of 2,788 residents. Table 45 shows the basis of FHCRC Landlord/Tenant inquiries.

Landlord/Tenant Complaints by Basis
Basis 2015-2020
Eviction 58
Occupancy Standards 4
Repairs 174
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 352
Menifee Mayor and City Council May 4, 2022

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City of Menifee Analysis of Impediments to Fair Housing Choice 151 | Page Deposits 91
Entering/Harassment 28
Homebuyer Workshop 2
Lease/Rental Terms 209
Mobile Homes 11
Mold 32
Rental Assistance 37
Rent Increase 45
Homeless Assistance Referrals 7
Habitability 17
Notices 274
Section 8 Issues 43
Other 109
Affordable Housing 73
Foreclosure Issue 1
Total: 1,215
Source: FHCRC, 2015-2020.

Table 50 Landlord/Tenant Complaints by Basis
Notices, Lease/Rental Terms, and Repairs were the most frequently cited reasons. Together, these allegations accounted for 657 out of 1,215 complaints or 54.1 percent of all discrimination complaints.

Table 46 shows the type of contact and disposition of the 1,215 Landlord/Tenant inquiries received by FHCRC in the last five years, without regard to the basis of the inquiry. Out of the 1,215 complaints, 829 were counseled and advised of their rights and responsibilities (68.2 percent).

Fair Housing Discrimination Complaints: Types of Contact and Disposition
Type of Contact 2015‐2020
Telephone Call 1,211
In Office Visit 4
Total: 1,215
Disposition 2013‐14
Mediation 88
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 353
Menifee Mayor and City Council May 4, 2022

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City of Menifee Analysis of Impediments to Fair Housing Choice 152 | Page Counseled 829
Referred 298
Total: 1,215
Source: FHCRC, 2015-2020.

Table 51 Fair Housing Discrimination Complaints: Types of Contact and Disposition

National Fair Housing Enforcement
Under the Fair Housing Act, HUD has the authority to investigate, attempt to conciliate, and, if necessary, adjudicate complaints of discrimination involving, among other things, home sales, rentals, advertising, mortgage lending and insurance, property insurance, and environmental justice. HUD also investigates complaints alleging discriminatory zoning and land use but must refer these complaints to the U.S. Department of Justice for enforcement.

HUD shares its authority to investigate housing discrimination complaints with state and local government agencies that participate in the Fair Housing Assistance Program (FHAP). To participate in the FHAP, a jurisdiction must demonstrate that it enforces a fair housing law that provides rights, remedies, procedures, and opportunities for judicial review that are substantially equivalent to those provided by the federal Fair Housing Act. As of April 2019, there were 79 FHAP agencies across the country; however, the only FHAP agency in California is the State Department of Fair Employment and Housing (DFEH). In other states, county governments, municipal governments and community-based organizations are approved as FHAP agencies. HUD pays FHAP agencies for each complaint they investigate, based on the timeliness and quality of the investigation. In addition, HUD provides funding to FHAP agencies for capacity‐building, training, and information systems.

A person who believes that he or she has experienced, or is about to experience, housing discrimination may file a complaint or may have a complaint filed on his or her behalf by someone else, such as a parent, child, spouse, or guardian. HUD and FHAP agencies accept complaints in person, by telephone, through the mail, and through their websites. If HUD receives a housing discrimination complaint where the alleged discriminatory act occurred within the jurisdiction of one of its FHAP agencies, HUD is required under the Fair Housing Act to refer the complaint to that agency.

If HUD determines there is reasonable cause to believe that a discriminatory housing practice has occurred or is about to occur, it issues a charge of discriminatio n. The parties may choose to pursue the matter in an administrative proceeding or in federal district court. If a FHAP agency finds reasonable cause to believe that a discriminatory housing practice has occurred or is about to occur, the agency or attorneys for the state or locality litigate that complaint in an administrative proceeding or in civil court.

Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 354
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City of Menifee Analysis of Impediments to Fair Housing Choice 153 | Page HUD annually compiles data on housing discrimination complaints filed with HUD or FHAP agencies and issues an Annual Report on Fair Housing to Co ngress. The most recent Annual Report FY 2020 on Fair Housing was issued by HUD Acting Assistant Secretary, Jeanine Worden,. The Annual Report on Fair Housing indicates that the overall number of housing discrimination complaints filed with HUD and FHAP de clined each fiscal year from 2018‐ 20.

Table 47 provides information on the complaints received by HUD and FHAP during this period for the top eight bases of discrimination.

HUD and FHAP Discrimination Complaints, FY 2020
Basis of Discrimination
2020 2019 2018
No. % No. % No. %
Disability 4,612 60.90% 4,767 61.7 4,705 60.4
Race 1,996 26.30% 2,002 25.9 2,049 26.3
Retaliation 921 12.20% 979 12.7 999 12.8
Sex 854 11.30% 853 11 813 10.4
Familial Status 767 10.10% 756 9.8 783 10.1
National Origin 674 8.90% 1,155 14.9 1,206 15.5
Color 256 3.40% 313 4 263 3.4
Religion 157 2.10% 202 2.6 227 2.9
Total: 10,237 11,027 11,045
Source: HUD Annual Report on Fair Housing as of 2018, 2019, 2020. https://portal.hud.gov/hudportal/HUD?src=/annualreport
Note:

1. Retaliation is not one of the seven protected classes, but it is covered under Section 818 of the Fair Housing Act.

2. Complaints can be filed under multiple bases; thus, the percentages do not add up to 100%.

Table 52 HUD and FHAP Discrimination Complaints, FY 2020 Nationwide, the share of complaints filed under each basis has remained relatively stable during the period represented in the report. However, the overall number of discrimination complaints increased slightly in the beginning reported year of 2013 and has continued to decrease the remaining four years. Race continues to be the second most common basis of complaints filed with HUD and FHAP agencies. Familial status, the third most common basis of housing complaints, but has recently decreased since as well with a slight increase in the most recent Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 355
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City of Menifee Analysis of Impediments to Fair Housing Choice 154 | Page 2016 reporting year. Discrimination based on familial status covers acts of discrimination against parents or guardians of a child under the age of 18, the parent’s or guardian’s designee, and persons who are pregnant or in the process of obtaining legal custody of a child under the age of 18.

The Department of Fair Employment and Housing (DFEH) is the State agency responsible for investigating housing discrimination complaints. The Department of Fair Employment and Housing's mission is to protect Californians from employment, housing and public accommodation discrimination, and hate violence. During the prior four years, DFEH has not received any cases from the City of Menifee.

HUD and FHAP agencies record discriminatory practices in categories known as “issues” Table 48 shows issues reported in complaints that were filed with HUD and FHAP agencies in FY 2020. There were 7,575 complaints in FY 2020. If a single complaint alleged multiple issues, it was counted under each issue alleged.

Issues in HUD and FHAP Complaints, 2020

Complaint Issue 2020
No. %
Discriminatory refusal to sell 118 1.6%
Discriminatory refusal to rent 1,848 24.4%
Discriminatory advertising, statements and notices 775 10.2% False denial or representation of availability 153 2.0% Blockbusting 2 0.0%
Discriminatory financing (includes real estate transactions) 153 2.0% Discriminatory brokerage service 41 0.5%
Discriminatory terms, conditions, privileges or services and facilities
5,689 75.1%
Failure to comply with poster regulations 1 0.0%
Refusing to provide insurance 1 0.0%
Steering 57 0.8%
Redlining 4 0.1%
Otherwise deny or make housing unavailable 1,452 19.2%
Other discriminatory acts 452 6.0%
Discriminatory acts under Section 818 (coercion, etc.) 1,908 25.2% Using ordinances to discriminate in zoning and land use 20 0.3% Non-compliance with design and construction requirements (disability)
60 0.8%
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 356
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City of Menifee Analysis of Impediments to Fair Housing Choice 155 | Page Discriminatory acts under Section 901 (criminal) 5 0.1% Failure to meet senior housing exemption criteria 0 0.0% Failure to permit reasonable modification 227 3.0%
Failure to permit reasonable accommodation 3,268 43.1%
Number of Complaints Filed 7,575 100.0%
Source: HUD Annual Report on Fair Housing September 30, 2020 – HUD Enforcement Management System (HEMS).
https://portal.hud.gov/hudportal/HUD?src=/annualreport
Note: Percentages do not total 100 percent because complaints may contain multiple bases.

Percentages are rounded to the nearest percentage point.

Table 53 Issues in HUD and FHAP Complaints, 2020
State of California Fair Housing Enforcement
The State Department of Fair Employment and Housing (DFEH) is the state agency responsible for investigating housing discrimination complaints. As discussed in the previous section, DFEH is the only HUD‐approved FHAP agency in the State of California. DFEH's mission is to protect California residents from employment, housing and public accommodation discrimination, and hate violence. Table 49 provides the total employment complaints received by basis data from the most recent report available showing the different bases of discrimination referred to DFEH from across the state in calendar year 2020. Graph V‐2 provides the total housing complaints received by basis data from the most recent report available.

Employment Complaints Filed by Bases
(Requests for Immediate Right-to-Sue Not Included)
Age 1,356
Ancestry 675
Association with a member of a protected class 134
Color 441
Disability 2,868
Family Care (FMLA/CFRA) 230
Gender identity or expression 107
Genetic Information 34
Marital Status 137
Medical Condition 152
Military and veteran status 50
National Origin 859
Other 388
Participated as a witness in a discrimination or harassment 110 Patient abuse (Hospital employees only) 17
Pregnancy, childbirth, breast feeding, and/or related medical conditions 282 Race 1,639
Religious creed (includes dress and grooming practices) 239 Reported or resisted any form of discrimination or harassment 2,325 Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 357
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City of Menifee Analysis of Impediments to Fair Housing Choice 156 | Page Requested or used a disability-related accommodation 1,221 Requested or used leave under the California Family Rights Act or FMLA
476
Requested or used pregnancy disability related accommodation 116 Sex/Gender 1,717
Sexual harassment- hostile environment 574
Sexual harassment- Quid Pro Quo 70
Sexual Orientation 311
Total: 16,528*
* Total number of bases exceeds the total number of complaints filed because a complaint may be filed on more than one basis. Total number of Employment Complaints filed = 5,183.

Source: DFEH website
Table 54 Employment Complaints Filed by Basis

Housing Complaints Filed by Bases
Ancestry 36
Association with a Member of a Protected Class 46
Color 68
Disability 538
Familial status (Children) 124
Gender identity or expression 16
Marital Status 32
Medical Condition 1
National Origin 83
Other 9
Pregnancy, childbirth, breast feeding, and/or related medical conditions 1 Race 179
Religious creed (includes dress and grooming practices) 30 Reported or resisted any form of discrimination or harassment 87 Requested or used a disability-related accommodation 128 Sex/Gender 87
Sexual harassment- hostile environment 11
Sexual harassment- Quid Pro Quo 14
Sexual Orientation 32
Source of income 34
Total: 1,556*
* Total number of bases exceeds the total number of complaints filed because a complaint may contain more than one basis. Total number of Housing Complaints filed = 934.

Source: DFEH website
Table 55 Housing Complaints Filed by Bases
L. Fair Housing Legal Status
In the last three fiscal years, one case was filed in a court of competent jurisdiction by the FHCRC to enforce fair housing laws in Menifee. FHCRC was successful in conciliating or otherwise Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 358
Menifee Mayor and City Council May 4, 2022

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City of Menifee Analysis of Impediments to Fair Housing Choice 157 | Page addressing the fair housing cases that were investigated on behalf of the City of Menifee during this time period; therefore, there is no litigation to report.

M. Hate Crimes
Hate crimes are violent acts against people, property, or organizations because of the group to which they belong or identify with. The Federal Fair Housing Act makes it illegal to threaten, harass, intimidate, or act violently toward a person who has exercised their right to free housing choice. Some examples include threats made in person, writing or by telephone, vandalism of the home or property, or unsuccessful attempts at any of these. As illustrated in Table 50, housing discriminatory complaints regarding coercion or intimidation, threats, interference, and retaliation filed with HUD and FHAP agencies, has remained steady at 20 percent for the last four years, suggesting that discrimination most closely associated with hate crimes may be on the rise in housing discrimination.

The HUD and FHAP findings are further substantiated in Menifee by crime reports to the Federal Bureau of Investigation (FBI). The FBI classifies hate crimes into one of five primary bias motivation categories, including: race, religion, sexual orientation, ethnicity, or disability. Table 51 summarizes the hate crime incidents by bias motivation as reported by the FBI for calendar years 2018‐2020.

Hate Crimes Incidents Reported to FBI in Menifee
Calendar
Year
Race Religion Sexual
Orientation
Ethnicity Disability Gender Gender
Identity
Total
2020 3 1 0 0 0 0 0 4
2019 0 0 0 0 0 0 0 0
2018 2 0 0 0 0 0 0 2
Total: 5 1 0 0 0 0 0 6
Source: FBI Hate Crime Incidents by State and Agency, website: https://www.fbi.gov/investigate/civil‐rights/hate‐ crimes#Hate‐Crime Statistics
Table 56 Hate Crimes Incidents Reported to FBI
In Menifee, there were a total of 6 hate crimes reported to the FBI from 2018 to 2020. The most prevalent hate crime bias motivation reported was race, representing 5 of 6 cases. Of the hate crimes motivated by race, 4 were Anti-Black or African American, and 1 was Anti- Asian. The hate crime motivated by religion was Anti-Jewish. The relatively low occurrence of hate crimes within the community indicates that hate‐ motivation does not appear to coincide with incidences of housing discrimination in Menifee and does not indicate an impediment to fair housing choice.

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City of Menifee Analysis of Impediments to Fair Housing Choice 158 | Page

6. DRAFT 2022-2027 Fair Housing Plan

Previous chapters of this AI examined the demographic profile, private housing market, public policies, and fair housing activity in Menifee during the last three to five years. The analysis provides that all five (5) impediments identified in the 2017-2021 AI have been addressed by the City, curr ent demographic changes, feedback from community outreach, and the impact of COVID-19 have shifted the focus for the City of Menifee.

The 2022-2027 Fair Housing Plan is designed to ensure that Menifee continues to grow as an inclusive, multi‐ cultural community where individuals of similar income levels have a similar range of housing choice available to them regardless of race, color, ancestry, national origin, age, religion, sex, disability, marital status, familial status, source of income, sexual orientation, or any other arbitrary factor.

Each year, the City of Menifee contracts with a fair housing service provider to provide fair housing education and general housing services to Menifee residents in an effort to prevent incidences of discrimination. Implementation of the 2022- 2027 Fair Housing Plan recommendations shall be the principally undertaken by the City’s contracted fair housing service provider, with the participation of the City of Menifee. The following table outlines draft Fair Housin g Plan Goals and Recommended Actions. This table will be finalized upon the completion of the 2022- 2027 Consolidated Plan, Strategic Plan, and first year Annual Action Plan.

DRAFT 2022-2027 Fair Housing Plan Goals and Recommended Actions Goals Recommended Action
(1) Increase homeownership
opportunities

1. Work with local banks in expanding down payment
assistance programs for first-time home buyers.

2. Partner with lenders to encourage lending to low-
income first-time homebuyers.

Incorporate: home ownership education, budgeting,
and home maintenance education and skills into
housing programs.

3. The City should expand outreach efforts to minority
households, especially black and Hispanic
households, to raise awareness of and education
about homeownership opportunities.

4. Retain existing homeowners by promoting and
enhanced funding to the City’s existing Rental and
Mortgage Assistance Program.

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City of Menifee Analysis of Impediments to Fair Housing Choice 159 | Page (2) Increase affordable
housing opportunities.

1. Promote building new units containing 3 or 4
bedrooms for larger families.

2. Work with agencies that assist with the housing
needs particularly the elderly, those with
disabilities, and homeless.

3. Identify funding for transitional and permanent
supportive housing development. Priority should be
given to homeless and special needs households
or persons.
(3) Increase earning
capacity of low- and
moderate-income
residents.

1. Work with major employers to develop incentives
for new housing near their work.

2. Improve education and provide skills training for
education, healthcare, manufacturing, and
construction jobs.
a. Create partnerships with California’s
Employment Development Department,
Workforce Development Board, Workforce
Development Aging & Community Services,
California Building Industry Association,
Southern California Building Association,
Riverside Vocational College, Concorde
Career College, and the Career Technical
Education.
b. Strive to collaborate with education and
vocational institutions to provide workforce
readiness programs.

3. Work with higher education systems (UC Riverside,
Riverside Community College) to create college-
readiness programs, financing solutions and family
preservation programs for first generation students.

4. Increase opportunities that target “Second
Chance”, persons with disabilities, at-risk homeless
individuals, and job retraining program. Agencies
such as the Center for Employment Opportunities,
Technical Employment Training, Inc, Department of
Workforce Development Board, and America’s Job
Centers of California.
(4) Increase broadband
accessibility throughout
the City
Work with the City's Information Technology Department
to:

1. Create a "Smart City" plan which will identify areas of the City that continue to have broadband
connectivity issues

2. Put together 5-year timeline infrastructure
improvements to lay fiber within the City and into
areas of need
Table 57 2022-2027 Fair Housing Plan Goals and Recommended Actions Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 361
Menifee Mayor and City Council May 4, 2022

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City of Menifee Analysis of Impediments to Fair Housing Choice 160 | Page

7. Appendix A: Online Survey and Community Outreach Results A. Community Outreach Survey

Other responses:
• Nonbinary
• Doesn't really matter
• Cis-gendered male

26.02%

14.06%

2.86%

22.14%

8.91%

2.04%

8.35%

1.78%

0.61%

36.31%

7.33%

2.45%

7.18%

67.92%

92.04%
I am a city resident I own or work for a
business in the city
I represent a
housing agency,
social service
agency, a non-profit

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%
100.00%
Q1. What is your involvement in the City?
0-3 Years
4-7 Years
8-10 Years
Over 10 Years
N/A

33.21%

65.86%

0.93%
Male Female Other (please specify how
you identify below)

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%
Q2. How do you identify?
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 362
Menifee Mayor and City Council May 4, 2022

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City of Menifee Analysis of Impediments to Fair Housing Choice 161 | Page

9.53%

90.47%
Yes No

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%
100.00%
Q3. Do you have one or more conditions subject to the
Americans with Disabilities Act (ADA)?

1.12%

19.78%

32.09%

16.23%

12.31%

15.30%

1.31% 1.87%
18-24 25-34 35-44 45-54 55-64 65-80 80+ Prefer not
to say

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%
Q4. How old are you? Please check one.

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City of Menifee Analysis of Impediments to Fair Housing Choice 162 | Page

Less than 12
years
Completed
high school
Some
college/ trade
school
Associate
degree
4-year
college
degree
Graduate
education

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%
Q5. How many years of education have you completed?

54.10%

7.46%

30.41%

3.92% 1.49% 0.37%

11.01%
White or
Caucasian
Black or
African
American
Hispanic or
Latino
Asian or
Asian
American
American
Indian or
Alaska
Native
Native
Hawaiian
or other
Pacific
Islander
Prefer not
to say

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%
Q6. What is your race/ethnicity (choose all that apply) Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 364
Menifee Mayor and City Council May 4, 2022

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City of Menifee Analysis of Impediments to Fair Housing Choice 163 | Page

Other responses
• Program for 1st time home buyers
• Self Help Homeownership
• Sidewalks and streetlights in the Romoland area
• FIRST TIME BUYERS LOAN ASSISTANCE 1ST 7 YEARS
• We have a high level of new for housing for higher income earners. We have data that supports this. We need more 1+ acre lots. We DO NOT need any of the above. • Veteran housing

4.16 4.21

3.72 Homeowner Renter Prefer not to say

3.4 3.5

3.6 3.7

3.8 3.9
4 4.1

4.2 4.3
Q7. Are you a homeowner or a renter?
Weighted AverageHomeowner Housing
Rehabilitation
Housing Accessibility
Improvements
American Disability Act
(ADA) Improvements
Affordable Rental
Housing
Senior Housing
Housing for the Disabled
Lead-Based Paint
Test/Abatement
Rehabilitation of
Apartment Buildings
Energy Efficiency
Improvements
Housing Code
Enforcement
Down Payment
Assistance
Supportive Housing*
Low-barrier Housing**
Other (please specify)

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%
Q8. Please choose the top three housing programs that you believe the City of Menifee should consider for the 2022-2027 Consolidated Plan cycle.

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City of Menifee Analysis of Impediments to Fair Housing Choice 164 | Page • Housing for the homeless
• Road Improvement
• Low-cost micro apartments to make housing g affordable for young adults wishing to remain in the community or relocate closer to education, training, and job programs so that Menifee can retain and grow its young talent.
• Sewers
• Fix Roads, more exits off the 215 to ease traffic.
• Affordable housing
• WE DO NOT NEED MORE HOUSING
• I'm not familiar enough with any of these to offer an opinion • Veteran Housing
• Veteran Housing?
• No more building in Menifee
• More access/ opportunities to low-income housing for people who aren't disabled. Such as low-income housing for single mothers and their child.
• Single story affordable housing
• Mental hospital
• Stop building
• Income based rental housing for seniors
• Houses that cost under $250k. We need to make this happen. • High quality/ income homes
• Cleaning up homes and keeping Menifee aesthetically nice looking • Roads and traffic flow. Traffic continues to increase with additional housing • Make builders pay their own taxes. Stop Mello Roos
• more mixed product of housing like condos and motor court • Housing for Homeless Veterans
• "tiny home" type community for the indigent/homeless
• No more housing until Roads and Freeways can accommodate • Low-income housing
• I have no opinion on this question
• No more housing

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Q. 10 If affordable housing is not available to you and your family, can you please comment below on why not?
• Not low income
• Above median income
• Because I am a homeowner and can afford to pay for a mortgage that I can afford…I don’t qualify for a program
• Because I’m considered middle class, with a stay-at-home wife and income of 100,000 • Can’t meet low financial requirements
• Cost of housing and rent has increased over the years. Many are trying to purchase their first homes and left competing with others who purchase the homes only to flip it for a higher price. Families like myself have to keep moving further and further away from work due to shortage of homes and increasing prices.

There should be a law preventing people from owning more than one home or two while turning other homes into a rental property.
• Cost to entry, rates are too high
• Currently, housing in general is way too high. In fact, because of this we sold our existing house in Menifee, and are now moving to Hemet, because I can't afford a large enough house for my growing family in Menifee.
• Didn’t know affordable housing was available.
• Do not meet the income requirements.
• Do not need it.
• Don’t qualify
• Don’t qualify.
• Don’t qualify
• Don't qualify
• Don't qualify
• Down payments to hard, no incentives to assist during the initial years of loan. No local jobs to earn enough money to become homeowners
• Exceed the guidelines
• First time buyer assistance
Yes No

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%
Q9. Is affordable housing available to you and your family? Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 367
Menifee Mayor and City Council May 4, 2022

Page 692 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 166 | Page • High real estate prices and high rent prices
• Home and rental prices are too high
• Homes and rent are expensive and unaffordable.
• Homes cost to high
• Housing and rental prices are too high for my yearly income to afford • Housing is extremely expensive here in Menifee. There should be a rental cap. • Housing prices are too high.
• Housing prices have skyrocketed as have rents. Glad we bought our house in 2003. • Housing prices really high.
• I already own a home.
• I bought my house in 2009, but if I were to move, there is no way I can afford a $500,000+ home. • I did not qualify based on income
• I do not live in Menifee
• I do not qualify due to my income
• I do not require it at this time
• I don’t need it
• I have a home already
• I have what I would consider affordable housing but with the yearly taxes of over $10,000 added it is quite a struggle to include very high electric bill for utilizing heating/ ac unit which is a must use given the temperatures we have to endure whether cold or hot
• I make too much
• I make too much
• I make too much money
• I own a home, but family members are unable to rent due time low wages and increased rental rates • I own my home but my kids can’t afford rent or buying a home. • I own my home. Taxes are much too high for this area. • I own our home and am retired and live alone.
• I was unable to find a landlord in Menifee willing to rent a room to me when I disclosed that I am bisexual • I’m a homeowner
• In sun city a retirement community there is only expensive options for seniors • Income
• Income
• Income is too high
• Income is too high
• Income is too much.
• Income limits
• Investors are creating another bubble, forcing up comps and preventing people from being able to purchase homes and afford rents.
• It appears the affordable apartments or housing for families are concentrated on the outskirts of Menifee, creating an access issue to all the new developments of Menifee and distance to schools and parks. • It is available.
• It is not needed for me and my family.
• It is pretty pricey, but we managed to make it happen. Grateful we bought before the prices soared on housing or we would not have been able to move here at all. We love it here. • It was affordable. Thank you.
• It’s a really tough market and we feel lucky to have found a home that meets our needs in our budget. It feels like a miracle when we start to look around and what’s available now. • It’s expensive in Menifee but that’s ok. I don’t want low-income housing • It’s not appropriate
• It’s not needed
• Lack of availability for family members.
• Lack of proper planning guidelines
• Long waiting list for affordable housing
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 368
Menifee Mayor and City Council May 4, 2022

Page 693 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 167 | Page • Low income
• Low-income housing is not necessarily affordable when your age or disability puts you out of the job market and your income or retirement $$'s is only social security and or ssi • Make too much
• Make too much
• Make too much
• Make too much money
• Mortgage payment is high
• Move to a affordable housing area.
• My brother who is disabled and recently divorced cannot even qualify to rent an apartment in Menifee as they have income ratios. Not fair! Prices are too high anyway. Even a single room in a house is being rented for crazy prices. He would like to buy a small place but can’t die to prices now. • My grandchildren cannot afford housing. Rents are beyond low wage earners ability while working toward goals for better future. It stifles them.
• My husband and i both work but we have five people in our family and need an office to work from home but cannot afford anything in Menifee.
• My husband and i both work full time and still barely afford our apartment • My mother needs low-income senior housing and so far, we haven't been able to find anywhere here in Menifee for her (she only gets $1,500/month social security that needs to cover all her living expenses). • My niece is disabled and is just about $50 over what she can get in help doesn’t make any sense • My social security is less than $900 per month. I would like to rent a small apt or studio but can't find anything. Even rooms in a private residence are $750+ per month on the low end. • Need programs for low income families
• No affordable homes is available for me in Menifee, ca because the housing market is a sellers market and people are upping the price of the homes to ridiculous prices. I wish the homes wouldn't go up on price every phase making the home out of range by time i get my finances together. More assistanc e up front is needed also.
• No housing in California is affordable
• No product available in Menifee
• Not a issue for me but can see that high density apartments on the outskirts of the city could assist with providing low income housing opportunities without infringing on residential communities. Public subsidized housing is notorious with crime, gangs, drugs and the export of all to nearby communities. The city should avoid as much as possible or locate in areas on the outskirts to meet any government requirements for housing units
• Not applicable.
• Not available
• Not aware of any affordable housing
• Not enough affordable homes
• Not enough senior apartments or duplex
• Not income or age qualified
• Not sure what that is.
• Nothing available
• Nothing available at the moment but be contacted the county for help and have had no luck finding low income housing or getting assistance from the county.
• Only affordable since it was purchased from family at the original purchase price, or we would never have been able to move here.
• Our credit score is around 540 so we do not qualify for any type of loan or down payment assistance. A simple one story 3 bedroom home is priced way out of affordable range when we need our payment to be around 1700 a month max! Rental homes are highly priced and have a ton of requirements like 640+ credit score, no pets or ESA animals, and must make over 3x the rent to even get into a home! It's horrible out there for a family of 4 with one income to rent a home or rent to own a home or even buy a home in Menifee. We do not have family to help us out so it all lies on our shoulders. • Over income
• Price increase in homes not affordable
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 369
Menifee Mayor and City Council May 4, 2022

Page 694 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 168 | Page • Prices for homes are too high and rising.
• Properties have increased way too much and my family is need of a bigger house • Rent goes up 4-5% every year, wages do not keep up with inflation. There isn’t any affordable housing available in Menifee for families with one income.
• Rent is not affordable for minimum wage workers. Home prices here do not equate to the value of the area.
• Rent is outrageous and application fees and background checks are impossible to continue to pay.

Evictions are never forgiven.
• Rent prices are growing foe young adults.
• Taxes to high
• The biggest issue is the discrepancy between cost of living and salaries. • The city does not have affordable housing projects.
• The cost of living is to high and renters expect you to make 2-3x the amount of rent. • The value of normal houses have skyrocketed over the last few years. Houses valued at 150k have risen to 500k for it to be basically trash. Its awful for those who can barely afford to feed themselves, how can they even afford a 500k house?
• There are 7 apartment complexes in Menifee and rental costs are very expensive (supply & demand). 2020 census states that 77% of Menifee is owner occupied housing. Murrieta is at 66% and Temecula is at 64.9% (riverside county is 66.3%). We are unable to purchase a home since prices have skyrocketed so our only option is to rent. Menifee needs more rental apartments. • There is no affordable housing
• This question needs to be more specific.
• To many people need affordable housing and percentage set aside for affordable housing in new housing developments is not high enough
• Too expensive
• Too many new housing developments driving up prices
• Two incomes falling in middle class and do not meet requirements for affordable housing, but yet do not qualify for upper class criteria. So we have to rent because we do not qualify for either. Maybe slightly adjust the amount to qualify. The homes in the area are way to expensive, the only affordable homes are in not safe areas.
• Very expensive to rent
• Wait-list is too long. 7+ years
• We already own our own home.
• We bought just before the market skyrocketed. We wouldn't be able to afford to buy here now. • We bought our house at marketing price
• We can afford housing, but i would say its not affordable in that it is expensive for the cost of living. • We do not meet the income minimum for apartments/rental housing and are unable to save enough to qualify for home loan.
• We do not qualify have never applied
• We do not qualify.
• We don’t need/qualify
• We don’t qualify
• We own our house
• We don’t qualify for any assistance
• We don’t qualify
• We make too much and do not qualify.
• We make too much money
• We make too much money combined to qualify for affordable housing • We make too much money to need governmental assistance • We qualify but there are no affordable housing options (especially in Menifee). • We renting we can find another place to lived because is the rent is so high we cannot afford it • When you are on ssa, sometimes its hard to get proper housing.

Page 695 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 169 | Page • While my living situation is fine now, there is no affordable rental housing for those living on just social security (which many people it is about $1550 a month). This is hard to do when rentals start at $900 or over $1,000. Impossible.
• You don't have any or only special people know
• Young adults cannot afford to buy a first home.

8.00%

2.75%

8.75% 7.00%

32.25%

6.00%

35.25%
Yes, I have I think I
may have
I haven't,
but
someone I
know has
I haven't,
but I think I
may know
someone
who may
have
I'm not sure Prefer not
to say
Other
(please
specify)

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%
Q11. Have you or someone you know ever encountered any of the forms of housing discrimination described above?

17.28% 17.04%

9.14%

21.73%

33.09%

1.73%
Yes Likely Unlikely No Don't know Prefer not to
say

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%
Q12. Do you believe housing discrimination occurs in the City? Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 371
Menifee Mayor and City Council May 4, 2022

Page 696 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 170 | Page

38.50%

16.31%

5.88%

16.31%

5.35%

11.23%

19.25%

40.37%

11.50%
Race/Ethnicity Religion Disability
Sexual Orientation
Pregnant or Having Children
Sex/Gender
Age
Marital Status
National Origin/Ancestry Family
Status
Criminal History/Record Source
of Income
None, I do not think there is any
housing discrimination in the
City
Other (please specify)

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%
Q13.If you think housing discrimination is occurring, what types of discrimination do you think are most prevalent? (Please select all that apply).

Page 697 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 171 | Page

Other responses
• No access to public transportation.
• Sewers build
• Income verification for self-employment
• We have amazing credit. But who can afford a $400k house for a family of five? We are teachers in Menifee.
• Told nothing available
• Property size
• Property tax
• No low-income apartments in the area for people who are not elderly or disabled • City needs its own park system
• We worried about moving and having difficult neighbors, unreasonable HOA rules/expectations. • it took all of my savings and maxing out my credit cards to improve the home I could afford in Menifee to accommodate a wheelchair
• High taxes, especially the $3000 school bond has forced us into an over 55 community • excessive HOA fees
• Just coming up with a down payment as a first-time home buyer, but we did it on our own. We just had to save.

44.86%

19.05%

9.27% 10.78%

3.51% 3.01%

7.52%

3.76%

41.35%

4.51%
What I/we could afford to pay for
rent or mortgage
The amount of money I/we had for
deposit was too low
Housing needed to be large enough
for my/our household
My/our credit history or credit score
was too low
I/we need units that accommodate a
disability (i.e., wheelchair accessible)
Not being shown housing in the
neighborhood(s) I/we wanted to
move to
Concern that I/we would not be
welcome in the neighborhood
Unaware of rental rehab programs
that may be available
None
Other (please specify)

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

50.00%
Q14. Which of the following issues, if any, have limited housing options you were able to consider? (Please select at least one of the following choices).

Page 698 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 172 | Page

Other responses
• Food distribution centers for seniors only
• Community pool
• PUBLIC SWIMING POOLS FOR THOSE THAT DONT LIVE IN AN "HOA" COMMUNITY • Table Tennis program for Seniors, youth and everyone • Major restaurants not fast-food Areas zoned for corporate only . Public pool Fix the traffic patterns and fire the civil engineer responsible. People working for the town should be at their desks 8 hours not intermittently
• Places for people to gather that is not chain stores and a parking lot. A nice place with grass where maybe there is a place for live music so people of the community can gather • Shopping centers
• Retail
• Need Proud Boys club
• Recycling drop-off
• NO HOUSING
• Don't do anything and keep taxes low
• Addiction Safe Stations
• City pool, children’s aquatic program
• Adult Day Care Facilities
• ENTERTAINMENT AMENITIES. Young folks want to be able to have some type of late- night entertainment (movies, concerts, bars/pubs, clubs, great restaurant selection - not just BJs and Olive Garden, etc.) We all have to drive to Old Town Temecula, San Diego and/or Los Angeles for decent entertainment.
• Need more groomed Dirt walking paths*Concrete and asphalt are unhealthy for injured people! Arthritis etc.
• Veteran

25.31%

62.41%

35.38%

54.79%

12.53%

37.84%

31.20% 28.50%

8.85%
Senior Centers
Youth Centers
Neighborhood Facilities
Parks and Recreational
Facilities
American Disability Act (ADA)
Improvements to existing
facilities
Child Care Centers
Health Facilities
Cultural Centers
Other (please specify)

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%
Q15. Please choose the top three community facilities you believe the City of Menifee should consider for the 2022-2027 Consolidated Plan cycle.

Page 699 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 173 | Page • Hiking trails
• We have enough parks and recreation
• Trails for walking and running
• Covered bus stops and pavement to walk in
• Please scrap the wasteful amphitheater project. This is a waste of money and due to location with a stamp for a parking lot and three bathrooms will never be able to be used for the size crowds you think.

My family has had to stop attending the 4th of July events due to the atrocious bathroom situation for years, not enough bathrooms even for residents to use. Our schools need real playgrounds, while we already have numerous beautiful parks. Fix THAT
• A community pool or 2 would be great. It's so hot here • Family oriented activity facilities. Date night options • Substance Abuse and Mental Health Residential
• Community volunteer Centers
• Childcare Centers outside of private housing areas. In the center of the city, so neighbors do not have nuisance issues.
• Everything on this great list
• Provide wrap around services for the homeless
• Business Incubators
• Food Park
• Community Theater/playhouse.
• Community garden

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City of Menifee Analysis of Impediments to Fair Housing Choice 174 | Page

Other responses
• Sun city to become private and gated and 55+ only....... • Noise/DUI reduction
• Get public transportation to Quail Valley
• None
• Veteran services
• None, keep services with Private companies
• Veteran
• Access to low-income apartments
• School busing and crossing guards need to be a priority. • We need more public transportation in the more rural areas • Veteran Services
• Family Resource Centers

34.73%

15.76%

48.03%

34.24%

32.27%

18.23%

16.01%

8.62% 7.39%

4.19%

31.03%

19.46%

14.53%

22.17%

2.96%
Senior Services
Disabled Services
Youth Services
Transportation Services
Crime Awareness
Domestic Violence Services
Substance Abuse Services
Temporary Shelters
Fair Housing Counseling
Tenant/Landlord Counseling
Child Care Services
Health Services
Services for Very Low Income
Homeless Services
Other (please specify)

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%
Q16. Please choose the top three community/special needs services you believe the City of Menifee should consider for the 2022-2027 Consolidated Plan cycle.

Page 701 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 175 | Page

Other responses
• Get the homeless out of sun city
• Street outreach
• None
• Get them OFF the streets
• None -- cities that have provided such services have only incentivized homelessness further and increased their homeless populations as a result.
• Menifee only and Veterans NO LA HOMELESS
• None
• Have homeless in transitional housing in trade for community work such as trash cleaning or doing good deeds for community.
• Remove homeless degenerates parasites you idiots
• Encourage them to leave the city
• Drug treatment centers
• None
• Transportation
• None
• No shelters because if we have them we will attract more homeless

50.74% 48.51% 46.53%

18.07%

11.88%

79.21%

12.13%
Food and clothing
Emergency shelters
Transitional housing
Permanent housing
One-time rental assistance
Mental health/ addiction services
Other (please specify)

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%
Q17. Please choose the top three homeless needs that you believe the City of Menifee should consider for the 2022-2027 Consolidated Plan Cycle.

Page 702 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 176 | Page • Service to help homeless reconnect with family.
• Job Assistance
• Transportation vouchers
• None
• None
• Getting more homeless help and support from groups and organizations such as SWAG (Social Work Action Group)
• Provide Options for employment for the homeless
• We already have too many homeless in the area
• None
• Get them on a bus and move them out of Menifee
• None do not help homeless. They will only degrade the city. It’s bad enough in sun city. • Relocation assistance
• None; enforce existing laws.
• Rental assistance programs
• Rides out of town
• They need to be offered assistance. If they refuse or don't follow the rules, they have to go. • None…
• Crime concerns
• Not falling into the trap of other cities and having large numbers of homeless. It's already a problem. • Designated area for them to live in
• Clean up homeless encampments and properties
• Keeping homeless out of the city
• Veterans cared for first
• None paid for by taxpayers. Do not turn Menifee into Perris, Hemet. Arrest law breakers. • Relocating them out of the area so they can get help they need • Spiritual services - deals with root of problems/addictions, etc. • Housing placement outside of Menifee
• If they won't participate in public assistance with it's rules and requirements and continue to camp on public or private property, provide them one way transportation at least 200 miles away in CONUS at their choice
• Relocation
• All of the above
• Cleaning vouchers program
• Additional funding for police department to be better equipped to handle homeless population • Transportation back to their original location.

Page 703 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 177 | Page

Other responses
• Secure clean safe parks for sun city residents only
• Need more Restaurants
• LARGE EMPLOYERS THAT PAY WELL
• We more small business shopping and dining and less fast food. We need less restrictions guidelines on business permits and construction.
• None -- the City needs to focus on its own operations and leave business needs to the businesses themselves.
• Their are no real commercial buildings corporate campus structures needed not strip malls Develop the other side of town, Quail Valley, Romoland NOT JUST HOUSING • No more businesses & traffic, leave the open land open since that's why we all came out here versus bigger, crowded cities.
• We need better options other than the same mcdonalds, Del taco, Wendy’s, etc. • Anything other then strip malls with a parking lot. Please give us some sort of “downtown area” where the community can attend events and have holiday themed events. We desperately need this! It would be a wonderful way to generate money for our wonderful city. Otherwise we are going and giving money to other cities
• None
• Less housing more commercial
• More big retail
• SIDEWALKS ROADWAYS NO HOUSING
• Small business stimulus for those who don’t have employees. We’ve had no help through covid • Making it easier for business to come to Menifee. It’s so disappointing to hear places like Costco are not coming here because of red tape. The Suncity buildings off mccall by the library Coco’s area need to be cleaned up!
• Lower taxes on business owners to encourage growth
• Costco/Walmart/African American Food/Fish Market/Upscale Restaurants

48.88%

31.76%

53.85% 59.06%

70.97%

12.41%
Rehabilitation of
Commercial Buildings
Façade Improvements
Employment Training
Small Business Loans
Job Creation
Other (please specify)

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%
Q18. Please choose the top three business needs that you believe the City of Menifee should consider for the 2022-2027 Consolidated Plan cycle.

Page 704 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 178 | Page • Anything that brings business to town
• None
• Traffic flow improvement near businesses
• High end restaurants
• GETTING BUSINESS THAT WE DO NOT HAVE (NO MORE STARBUCKS, FAST FOOD, ETC) • More options for Internet Service Providers - lower cost • Free ongoing help with creating, networking and promoting websites and advertising. • Tax relief for Businesses effected by Covid
• Attract new (more upscale) businesses & sit-down family restaurants • Better sidewalks and roads
• Internships with businesses
• Allow for business development
• More bus routes
• Stop bringing in commercial fast food on every corner. Stop putting a car wash in every corner; this state is always in a drought, why are we having a car wash in every corner?! Nobody needs 15 car washes in one city, what a waste of space!
• The city of menifee should do a little better to make sure builders and developers complete projects and have funding to complete those projects so we dont have buildings that are either complete and empty or sites that have work stoppages after beginning…the city rushes in to attract when they have the movie theater situation in its lap…start a project and complete a project…it is just as much the cities issue as the developer/builder
• Do something about that theater and other unfinished projects • Job creation but for careers and higher paying positions • Fill large vacant buildings
• Less housing, more infrastructure
• Stop building new property and use wha rims half built or abandoned • Actual jobs, not fast food jobs.
• Lower taxes so employers can make profit and give appropriate raises • Encourage Mom & Pop businesses.
• Family Resource Programs
• We need to have better options for stores/eateries/etc to keep tax dollars in the city, no more pharmacies or fast food places
• Tax incentives to attract facilities that will orovide long term income after exemption expires and provide technology hub for Bio and digital developement
• Movie theater rehab
• A policy of shaded areas outside businesses. Most businesses do not have any sunshade and very few trees. It is very hot here for at a minimum of 2 months and sometimes more. • Jobs with higher wages
• Upscale restaurant like Anthony's in wildomar.
• More sit down restaurants
• Marketing
• Demo unfinished/abandoned construction
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 380
Menifee Mayor and City Council May 4, 2022

Page 705 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 179 | Page

Other responses
• Close McCall to through traffic/residents only of sun city • One more 215 off-ramp somewhere
• HOLLAND OVERPASS!!!
• More roads to get around traffic
• Need more overpasses over the freeway to go crosstown • Bike lanes
• Improvements to make the city look nicer
• Complete parkway and sidewalk discontinuities along Antelope\Tally Roads. • Traffic needs to be addressed
• I have no idea
• Another main shopping place besides Newport rd. It’s truly becoming a nightmare • Bike lanes
• East/west travel over freeway
• Weed and abatement clean up especially off of McCall and other freeway exits • A sidewalk out in on Murrietta Rd it is unsafe to walk to Pete Peterson Park from Ridgemore • Building previously approved bridges across the 215 freeway to eliminate the enormous traffic jams 24/7 on Newport Rd and Scott Rd. The traffic mess is horrible! Very poor planning! • Parking for Paloma Valley High School
• City aquatic center
• Traffic congestion should be top priority
• Need more sidewalks in areas where open fields are located • Bike lanes
• More police presence at street lights
• Crossing guards at schools
• TRAFFIC
• More than a single Internet provider, higher speeds, lower costs • Better traffic flow on Newport
• Increase policing to prevent all the stolen vehicles etc

41.77%

77.15%

43.24%

31.20%

17.44% 22.85%

38.08%

17.20%
Increased Code
Enforcement
Street Improvements
Sidewalk
Improvements
Pedestrian
Crosswalks
Parking Facilities
Sewer/Storm Drain
Improvements
Street Lighting
Improvements
Other (please
specify)

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%
Q19. Please choose the top three infrastructure needs that you believe the City of Menifee should consider for the 2022- 2027 Consolidated Plan cycle.

Page 706 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 180 | Page • More safe routes to schools
• Better public transportation to reduce traffic
• Lights at parks
• Fix Salt Creek!!!!
• Better maintenance for Median and street/sidewalk weeds in older areas • Remove trail crossing signals.
• Traffic congestion on Newport Rd., Scott Rd., Haun Rd. Especially as numerous housing developments are built.
• More cut areas thru for commuters.
• Roadway turn lanes
• Freeway overpasses
• Covered bus stops in hot weather
• Areas need to be looked at (like the 74/Menifee intersection with only one exit at AMPM, turning into one lane each way traffic, without so much as a keep clear painted for cars to be able to enter the gas station from the 74 from either direction) for most efficient flow of traffic. • Traffic improvement, Menifee is too congested. Bridge at Holland needs to be built asap • Maintain the dirt roads!!!!!
• Increased public transit
• Improve flow of traffic. Newport road is extremely crowded • Stoplights that increase traffic flow, not hinder it. • Traffic management
• Lane striping for right turn lanes from southbound Antelope to westbound Newport • Build the bridges over freeway as promised. Widen Scott and Newport. You gladly take the tax revenue from homeowners and businesses, only to allow more of them to pop up in areas that cannot support the influx.
• Add roundabouts and replace traffic lights
• Traffic congestion on Newport Rd
• HORRIBLE infrastructure, roads are always with potholes after rain and the fixes are temporary. Need to have arterial routes and larger on/off ramps, wider roads to accommodate the influx of people moving here
• Beautification of Sun City
• Quail Valley street improvements & other areas that have large residential communities but no hope of facility improvements ie public sewer and water access. • More roads, expanding current roads
• Expand and augment bicycle lanes
• Development of shopping center and another way to get to shopping center other than Newport • Transitional Animal Housing for abandoned pets. An Animal Sanctuary too. There is never enough done for animals.
• Landscaping improvements
• Holland Overpass should be Priority 1
• Holland overcrowding to offload Newport.
• Cherry hills shopping center parking
• Bike trails are nice but riding a bike on city streets to the grocery store. • I don't know
• Less potholes
• Fixing medians and clean them up
• Holland overpass
• Bridge to improve flow of traffic. All the traffic coming from the New developments from Domingoni to 215 • Better walk path over the golf course on Menifee road. • Improving Menifee on the north side of Newport Rd.
• Need a parking structure like Temecula
• Street widening roads with heavy traffic
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 382
Menifee Mayor and City Council May 4, 2022

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City of Menifee Analysis of Impediments to Fair Housing Choice 181 | Page

Other responses
• The food bank and covid relief targeted towards Sun city was nonexistent/ very poor effort for the seniors only that live in sun city
• NO OPINION
• Plant a real Christmas tree the one at the college is bad. TEMPORARY Services and shelter for homeless
• Help for those who are self-employed with no employees. There was no covid help for businesses unless they had employees.
• Senior Social Services/Emotional Support
• Business startup assistance
• N/A
• More Internet providers with higher speeds and lower costs • Low-income housing assurance for people who are not elderly or disabled but still need assistance like single mothers.
• Veterans services
• More police funding
• Mobile Integrated Healthcare/Community Paramedicine
• Family Resource Centers
• Work with School districts to fund a regional trade school gor high school age children 47%
26%
21%
15% 14% 15% 15%
19% 16%
29%
22%
14% 12% 13% 16%
24%
6%
11%
3%
After-school programs and/or summer
day camp for children
Programs for at-risk youth
Childcare
Counseling/emotional support
Disaster and emergency preparedness
measures
Drug/alcohol abuse
counseling/treatment
Food or meals for residents with special
needs
Job training and/or placement
Low-cost transportation services (Dial-
A-Ride/City Lines)
Neighborhood crime prevention
programs
Park and recreation programs
Support for affordable housing
Public arts programs
Revitalization of deteriorated
commercial areas
Services and shelter for homeless
people
Special events, festivals & community
gatherings
Legal aid/services
Health care services
Other (please specify)

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

50.00%
Q20. Please indicate the top three social services that you feel should receive financial support from the City of Menifee.

Page 708 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 182 | Page

Other responses
• N/a
• I did not use public transit.
• N/A
• N/A
• Do not use public transit
• Na
• No
• School
• I don't use public transportation
• NO OPINION
• Events
• I don’t use public transit
• Go to school until RTA cancelled route 40
• Na
• Do not use
• They don't go where I need to go and to far to walk to get to a stop YOU HAVE NO CONCEPT OF

PUBLIC TRANSPORTATION
• Would use. Do not currently.
• I do not
• Do not use
• N/a
• None
• No
• Don’t use
• N/A
• N/A
• I don’t
• School
• Na

25.00%

41.80%

23.44%

45.70%
Work Shopping and
errands
Medical
appointments
Other (please
specify)

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

50.00%
Q21. If you use public transit services, where do you go? (Please select all that apply).

Page 709 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 183 | Page • Don’t use
• I don’t
• N/A
• I do not use public transit services
• School
• I do not use public transport.
• Don’t use
• Na
• None
• NA
• Don’t use
• Do not use
• I don't use public transit
• None
• I drive my own car
• NA
• I use my own care for my transportation needs.
• I don’t use public transportation but I would like. One would have to walk a long distance to even get to an area that transportation is available
• Meetings
• I don't
• Do not use
• N/A
• Na
• I DONT USE IT
• N/A
• Public Transit does not go where I need to go
• I don't use public transit
• N/a
• NA
• N/A
• To visit locations on the train like beach or San Juan • I do not use public transit as I don’t feel safe
• I don't use Public Transit, as currently I do not find it convenient enough • N/a
• Dont use public transportation, not widely available
• I would use it if it was near my home
• Don’t use public transport
• Do not use
• No
• Don’t use
• Don’t use
• None
• Dont
• I dont
• Do not use or would want to use
• Don’t use it
• NO SERVICE NEED BETTER BUS SERVICE IN ECONOMICALLY DISADVANTAGED AREAS • NA
• N/A
• None
• N/a
• Na
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 385
Menifee Mayor and City Council May 4, 2022

Page 710 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 184 | Page • NA
• Na
• School
• NA
• Na
• I don’t use
• Do not use
• I would never use public transportation
• N/a
• I do not need public transport. Students need busing returned. Stop getting kids ran over near schools • None
• No where
• None
• NA
• Reliable and punctual bus service to attractions areas in our community and greater community such as Temecula, beach service etc.
• Do not use
• Bicycle trails
• Na/a
• Not applicable
• All of the above
• Don’t use
• School buses
• Bus does not come to my neighborhood.
• I don't use public transportation
• I don't use public transit services
• Do not use
• N/A
• N/A
• Don’t use
• Na
• N/A
• N/A
• Don’t use public transportation
• I don’t use public transportation at this time
• None
• Na
• We do not use public transit

Page 711 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 185 | Page

Other responses
• Improve public transportation - unaware of any in Menifee • NO OPINION
• Free shuttle bus rides during special events or seasons • Not sure. I dont use them.
• Get RTA to bring back bussing to Quail Valley.
• Clean up the area their is trash tumble weeds in Romoland which is part of Menifee • Modify routes for better access
• Advertise which public transits exist & all the info on these options. • I don’t use public transport but I also have never heard about it, so my vote is for more information • School buses !
• Add more stops near Residential areas
• Not familiar with public transit
• People will always prefer to drive their own car.
• Better quality
• RTA provides very limited routes so expanding route network • Not sure
• I believe that public transit works better in urban environments, where as in suburban environments like Menifee can't be utilized as efficiently. Options should still be available for those who need it, but at the end of the day the majority of the population will continue to drive. • City Trolly
• Better and faster routes
• Wider variety of routes to areas within the city. Most are dedicated to MSJC • I would Uber or Lyft before using public transportation • Increase routes, ex: no fast routes to Heritage for those of us who live in areas outside school bus zones.

At least, not in our area.
• WE NEED THESE SERVICES NOW, BASIC BUS SERVICE IN QUAIL VALLEY HAS BEEN REMOVED • Public awareness
• Covered bus stops , sidewalks to walk in
• Extend service to rural areas
• Do we even have a transit system?

51.28%

44.39%

16.84%

7.65%

40.31% 37.50%

10.71%
Provide better
information about
routes/times
Increase how
frequently the transit
services run
Assistance in
getting to and from
the transit vehicle
Increase the
helpfulness of
transit drivers
Increase the days
and hours of service
Nothing, I prefer to
drive/walk/bicycle
Other (please
specify)

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%
Q22. Please select the top three things the City of Menifee could do to encourage the use of public transit services more often.

Page 712 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 186 | Page • Provide service within the city
• Add additional route just inside the city
• NA
• Widen roads before you institute public transport programs. Adding busses to your over crowded streets is a horrible idea
• Need more bus stops and punctual scheduled for workers in the area. Had daughter-in-las in Menifee who is a student teacher that couldn't find a ride to a school in Winchester so has to use pricey Uber.

Need more bus stops by schools.
• Paint bicycle lanes without a road diet & widen paved roads where safe bicycle transit in bike lanes can be provided to encourage its use and access to other regional bike trails for s afe commuting • Shelter at waiting points.
• Pick up and drop off at the home and direct route to other towns without a transfer in the city of Perris or others
• Provide lost cost shuttles in areas where seniors and low-income residents live • School busses
• Make it free and expand the lines.
• Safety
• I don't know enough about it to have an opinion
• Provide a free Trolley service like the city of Temecula does • More stops are needed, closet stop to me is 2 miles away

• Other responses
• All
• All of them
• Everyone
• I select all
• All of them
• All of the above.
• Everyone, of course.
• All of the above
• All except homeless

54.32%

7.65% 9.63% 10.12% 9.38% 8.89%
Senior
citizens
Low-income
households
Families with
children
Persons with
disabilities
Homeless Other (please
specify)

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%
Q23. What segments of society in the City of Menifee do you think are vulnerable to natural disasters?
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 388
Menifee Mayor and City Council May 4, 2022

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City of Menifee Analysis of Impediments to Fair Housing Choice 187 | Page • same risk for all
• All of the above
• All of the above
• All
• All of the above
• none
• Everyone is equally vulnerable to natural disasters
• All above
• All of the above
• ALL of the above
• All segments would be vulnerable.
• All of the above
• All of the above
• All of the above
• everyone due to disregard for blue line waterways
• All of the above
• All of your tax paying citizens.
• All of them
• Everyone
• All of the above and Animals
• All of the above
• All of the above
• Believe all are possibly vulnerable
• Everyone

Page 714 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 188 | Page

64.95%

16.67% 18.38%
Yes No Don't know

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%
Q24. Do you believe there are common/pressing broadband internet problems (e.g., high-speed connectivity availability, diversity of providers) in the City of Menifee?

18.63%

37.99%

43.38%
Yes No Don't know

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

50.00%
Q25. Do you feel that low- and moderate-income areas have adequate broadband access?
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 390
Menifee Mayor and City Council May 4, 2022

Page 715 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 189 | Page Q. 26 How Can Broadband internet access be improved?
• We need city wide internet access for everyone. We should have wifi go all residents … Also, Verizon has poor coverage within the city .
• Incorporate SMART cities methods. Make it part of the infrastructure improvements. Make internet accessible to everyone.
• Upgrades in service
• Dont know
• To have more internet company.
• Lower cost
• Not sure how the city can do anything about it, the service providers are the general problem. • The City should negotiate a reasonable rate and service availability with providers. • By providing access to everyone.
• Increase infrastructure for internet
• I don’t have internet again Romoland it’s 2021 and hard to believe that no internet is unavailable • Improved speeds and services without the price increase. Speeds are always slow. • Unfortunately more towers
• No need
• More competition to lower rates
• Be more consistent without so many outages
• The internet strength could be better -- I have Frontier and it would be nicer if it was stronger.

Thank you.
• Speed
• NO OPINION
• Free, high quality broadband
• Yes
• More providers
• More providers offered in our area. We do not have options. • More options
• By letting the broadband internet providers know about deficiencies in their service so that they can make improvements. There is no need for the city to meddle in this connection. Frankly, the city needs to work on its own communications with its constituents. The recent expose on Menifee 24/7 left the impression that our City government is unable to the fund the community's needs while buying a new PA system for the Council's Chamber that cost more than some houses in town and debating how much largess to bestow on a high tech shade structure in Central Park to host concerts when that venue has neither the ambience (next to high density housing) for that use, parking, nor traffic infrastructure to support the many cars such a use would necessitate.
• More competition. Some areas have no choice and the provider is horrible and/or overpriced. • Tell spectrum to lower their prices and stop taxing us taxpayers and billing ys like Newsome will do to give to the poor
• Offering affordable services to low-income people
• Encourage other broadband companies that can provide better faster service to provide for this area
• Bad carriers should lose contracts and be replaced by open bids • More providers, possibly short distance wireless providers Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 391
Menifee Mayor and City Council May 4, 2022

Page 716 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 190 | Page • Public access points at parks/recs
• Community spaces with access both in and out of doors. • I don't know.
• Diversity of providers. Frontier and Spectrum are meh. Verizon would be nice. • Mine is great
• Fast speed cover everywhere
• N/A
• More providers, there is only one. They keep raising prices • I dont work in I.T. that is your job to figure out
• Diversity in providers
• Providing resources for families
• Increase accessibility and availability as well as affordability to even free programs • More cell towers and more internet service provider options • Options for servicing company
• More cell phone towers maybe
• Lower the cost of the services so that people can afford it. Also, improve service in the Heritage Lake area.
• More options
• Having a variety of networks that are available in our are , not just 2 providers • Offer more than 1 provider.
• Better signal
• More availability
• Be widely available to everyone.
• Bring in more providers.
• Make more reliable connections
• Pay less
• Reliable connections and affordable rates
• Install more internet cable lines. We can only get satellite internet • Na
• More options than just Frontier
• I don’t know
• Better signal
• More, faster access. City-Wide coverafe
• Better connectivity and faster upload and download speeds • More reception points
• More options and better speeds
• Fix the providers access to the community
• It needs to be cheaper, the city should help get the cost down. • Heritage lake area has very poor interest access
• Allow the communities access to more service providers. We need options. • Lower the prices
• City-wide high-speed broadband
• Additional coverage
• More antennas, other companies to choose from and lower rates • Not sure
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 392
Menifee Mayor and City Council May 4, 2022

Page 717 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 191 | Page • Make it free to the city
• Have more providers compete for the public's business. • Affordability
• Having the city either own or partner with a company that provides broadband and then providing it to low-income residents at reduced prices
• SEEK ASSISTANCE FROM COMPANIES.
• More options to residents than just the two companies that are offered in Menifee • Lower cost
• More providers, virtually no options at this point
• Increased access to more broadband companies
• Don’t know.
• Na
• Stability improvements
• Improve the quality and range of service.
• WE HAVE SERVICE.
• More options
• More quality provider
• Leave it to private carriers and incentivize them
• Increase competition by subsidizing new ISP for laying down new networks in the city. • No comment
• Lower rates
• CAP the rate the provider charges with no increases - every year the rates nearly double! • Offer free wifi in public parks and recreational areas. • More competition.
• Beats me, I'm a minimal user. Computer knowledge VERY limited. • Work with vendors that can offer faster internet access. • Test the strength in areas of concern to identify if there is a need. • Expand service access in rural areas and make it affordable. Homes in Menifee are big so regular internet will not allow coverage of entire home • More provider options
• Let more providers go anywhere in the city. Don’t limit to certain areas. • Free
• More towers in the area to speed the connection.
• More availability for residents to choose a wider selection of internet providers • N/A
• Using a company that doesn’t lose connection/outages on a daily basis • Add infrastructure
• Fiber opportunities. City to sell its own fiber services to the residents so the City controls costs, locations, etc.
• City-wide broadband network
• No clue
• Na
• NA
• Make it public
• More than a single provider, affordable high-speed access to every street address Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 393
Menifee Mayor and City Council May 4, 2022

Page 718 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 192 | Page • Create more infrastructure that will support improved service • I dont know
• Make it more accessible
• Providing conduits to service throughout the city.
• Access for all
• Put more towers in the communities.
• Internet connectivity seems to be slow overall in the Menifee area. • Housing track in front has good internet they are offered a good service versus us it’s not available. We have paved streets.
• Provide more choices. Sun City part of town only has Frontier or mediacom. Both have issues. • More internet providers that serve the Menifee area
• I run my business through the internet and many times my student have problems with connections etc. Two of them have had to upgrade speed just to use Facetime or Zoom. So it seems some areas have very low connectivity even though they have Spectrum or Frontier. • More Options. In our previous home, we had to use Frontier as it was essentially the only viable option in our home area.
• Provide other carriers other than only 2 options which is Frontier or spectrum. Bring in other companies.
• By having more variety of carriers and keeping up technology changes • More service providers
• Better internet lines, more fiber optic cables
• Allow more providers. Not just Verizon
• Provide free service throughout the city
• Providing funding for the public improvements to bring the services to each home where feasible
• Better service/signal and more providers in the market • Don’t know
• Provide money for the infrastructure in poor areas such as parts of Quail Valley • Increased access, affordable plans and access
• More providers
• More carriers/options
• Fast speed
• Better service. Lower costs
• The city should provide internet to the whole city.
• More options faster speeds
• Hello more companies to come in do not allow monopolies of spectrum and frontier • I don’t know
• Provide at no cost
• Don’t know
• Allow more cell towers. Tax credits to internet providers who provide faster speeds at lower prices to customers.
• Improved quality. Always going out.
• Reliability. We live in a new "smart" home, yet a common post on social media in our area is the internet going down often (ours goes down at least once a day) ... Spectrum and Frontier customers alike.

Page 719 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 193 | Page • Increase faster high speed internet availability. Allow for more options- Verizon, spectrum etc • I don’t know
• Cheaper, more reliable options need to be made available. • Don't know
• Cannot
• MONEY
• Provide services for low income and senior citizens.
• More reliable options
• More providers available in the area
• Install a better network troughout the city. Better advertisement of possible services being shutdown.
• Allow more competition of companies by bringing more companies into the area. • Internet should be consider a utility need. High speed internet infrastructure should be available to everyone at an affordable rate.
• Faster , cheaper and more options
• Prices need to be fair and cheaper. Not everyone can afford the high prices. • I have lived in the same spot for 8 years and what is now Spectrum (changed names several times since back then) has a stranglehold on my area and is the only provider. This allows them to price gouge myself and residents charging nearly $100 for decent internet. Internet is all but mandatory for school aged children these days and the fact that it is so outrageously priced with no alternatives is a serious concern. Low income families, of which near me there is a large portion, are at a serious disadvantage if they cannot afford it. I have struggled to pay it in the past also.
• Frontier in Menifee is too congested
• The city should be working hand in hand with the 2 largest providers, Frontier and Spectrum, on ensuring proper coverage of the city.
• More broadband/internet options in all areas of city
• I can afford to have high speed internet in the city i live in…if i cant afford the rent or mortgage of an area, i should find somewhere more suitable to live… • Faster
• Place more towers in poor reception areas. I.e. Verizon has bad reception in Menifee East of the freeway
• No clue
• More satellites?
• I don't know
• I don’t know but I’ve lived in various areas of Menifee and they all have service issues • Make it cost effective for low-income people
• Lower costs
• More option to pick from, update technology.
• More option, less Frontier
• More provider options
• More affordable competition, increase companies
• More options to service providers
• More options for internet providers. It’s a racket with minimum options. • Make more choices available to all and don't restrict to just one provider Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 395
Menifee Mayor and City Council May 4, 2022

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City of Menifee Analysis of Impediments to Fair Housing Choice 194 | Page • Allow more companies to provide internet service not just frontier and spectrum • Work with providers
• Make it better
• Have more isps available
• Provide fiber internet to all houses. Have cable and phone company options available. • I think if there was businesses and well-paying jobs $26 - $55 an hour) in Menifee. It would give more families a opportunity to secure more income without having to drive a hour more to accomplish.
• Invest in upgrades to existing technology when available • Stop letting t mobile pay you huge money to install their 5G towers and destroying the other providers
• Na
• Make it cheaper
• Larger support infrastructure.
• Give us 1 or 2 more choices of access.
• Allow Spectrum into Sun City so they can offer their Senior rate @ $15 month • I don’t know
• More choices
• Not sure as I’m not familiar with the current broadband infrastructure but, sometimes reliability is slow.
• Better access
• Multiple providers and making sure the public knows which ones are in this area. When we moved here, we were marketed strongly by a internet provider that when they came to set up told us they were not in our service area. We had to reset our plan and find another internet provider and it took two weeks before we had internet set up. Very frustrating. • Get the providers to provide connectivity in all areas of the city • Survey the neighborhood to develop valuable statistics. • I wish I knew
• Offer less expensive service (Maybe Menifee internet Sevices) and more reliable services to Menifee residents
• House by house surveys and via city website and information campaign to identify older communities where a demand exists but providers have not invested. This could include use of grant funds but only if will not result in a monopoly and price gouging in the future • Provide wider access.
• Don’t know
• Mandate the Internet providers to improve coverage, speeds and access. • I am not an internet specialist.
• The quality of broadband internet is not good at all in Menifee. I hear everyone complains about bad service. Of internet within the city. Something needs to be done to provide faster better service without interruption and such low speeds.
• More carriers available in All areas not have designated only • The city should run it's own ISP
• Competition
• I do not know. Just fine with me what we have.
• Don’t know
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 396
Menifee Mayor and City Council May 4, 2022

Page 721 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 195 | Page • Not enough providers
• Some areas like Heritage Lake there is very poor service • Make it free
• Cheaper pricing
• More consistently reliable service in all areas of the city, especially residential areas. • I don't know.
• Need more options of different service providers
• Add More towers for wifi and internet so that can be improved....maybe another cable internet company that services ALL of menifee and has lower reasonable pricing! • Unknown
• It is not available everywhere and only limited to one or 2 services and not able to use others • Not dure
• Extend service to rural areas.
• More towers
• Expand
• Speed. More bandwidth.
• Na
• Cheaper
• More variety and fiber ran through the city
• Competition
• There needs to be more options than just 2 internet providers which makes the prices high and not competitive
• Companies know how to improve it
• Bring in more providers
• More choice of providers and competition.
• Verizon Fios
• Random packets of loss throughout the day, usually around when people start to get home from 2-6pm. Isps need to fix these problems though. Def look into fixing the internet access is 100% needed.
• Na
• Unsure.
• I think there needs to be subsidy for low income families for broadband. Also, more reliable options.
• Not sure
Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 397
Menifee Mayor and City Council May 4, 2022

Page 722 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 196 | Page B. Community Outreach Meeting Responses
October 14, 2021
Motte Historical Car Museum
6:00 pm to 7:30 pm

1. Housing Needs
• Senior Housing (4)
• Down payment Assistance (2)
• Housing for People with Disabilities (2)
• Veteran Housing
• Housing Code Enforcement
• Low Income & Moderate Housing
• ADA Compliant, Affordable Housing
• Affordable Rental Housing
• Housing for People with Disabilities (2)
• Housing for Single Parents
• Diversity of Homes (i.e., tiny house, 1-person house) • Allow more mobile homes
• Set aside land and purchase small housing units, look for grants 600 sq ft or less • Better free transportation and locations
• Set aside less funding for CIP projects – more for non-profits

2. Community Facility Needs
• Senior Centers (3)
• Child Care Centers (3)
• Youth Centers and afterschool programs (3)
• Health Center with ADA upgrades
• Mental Health Treatment Facilities
• Trails/Parks
• Culture Center (Art Center)
• Gallery
• School
• Museum
• Musical Theatre
• Town Pool
• Free transportation for low-income areas
• Use old style microphone announcements by car or trucks – the town crier concept

Page 723 of 811 ends

City of Menifee Analysis of Impediments to Fair Housing Choice 197 | Page

3. Community/Special Needs Programs
• Transportation Services (6)
• Childcare Services (5)
• Youth Services (2)
• Senior Services (2)
• Mental Health and Addiction Centers (2)
• Substance Abuse
• Crime Awareness
• Homeless Services
• Veteran Services

4. Homeless Needs
• Mental Health/Addiction Services (3)
• Emergency Shelters (4)
• Permanent Housing (2)
• Transitional Housing (2)
• Rental assistance (2)
• Food & Clothing
• Work/Train Program
• Wraparound Services
• Education for Housing
• Homebuying power
• Services for homeless veterans

5. Business & Infrastructure Needs
• Job Creation (4)
• Sidewalk Improvements (4)
• Street Lighting (3)
• Employment Training (3)
• Rehabilitation of Commercial Buildings (3)
• Street Improvements (2)
• Pedestrian Crosswalks
• Traffic Lights
• Sewer System Upgrade
• Diversity of Stores
• ADA Accessible Streets
• Broadband Cell Service
• More Industrial Zoned Areas
Note – Romoland was mention three (3) times in responses Item Title: 11.1 Fiscal Year 2022-2027 Consolidated Plan, Analysis of Impediments to Fair Housing and Draft Fiscal Year 2022-2023 Annual Action Plan Associated with the Community Development Block Grant Program Item Page Number: 399
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City of Menifee Analysis of Impediments to Fair Housing Choice 198 | Page

6. Social Services
• Park and Recreation Services (4)
• After School Programs (2)
• Job Training/Placement (2)
• Low-cost Transportation (2)
• Childcare
• Crime Prevention
• Affordable Housing
• Drug/Alcohol Abuse Counseling
• Dial-a-Ride
• Town Pool
• Legal Aid Services

7. Public Transit
• Increase services, stops, times, and frequency (4)
• Increase Transit Service
• Assistance in getting to- and from- vehicle
• Increase helpfulness of transit drivers
• Trails
• Improve Transit

8. Natural Disaster Vulnerability
• Senior Citizens (3)
• Low-income Households (3)
• Persons with Disabilities (2)
• People experiencing Homelessness

9. Broadband Internet Equity
• There is a need for Broadband (3)
• Romoland (2)
• Citation Avenue (2)
• Cadena Drive
• Homeland
• Quail Valley

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City of Menifee Analysis of Impediments to Fair Housing Choice 199 | Page

10. Fair Housing
• Two (2) do not believe there are fair housing discriminations in place • One (1) believe there are fair housing discriminations in place Types of Discrimination
• Senior Housing (2)
• Source of Income (2)
• HOA Costs

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CITY OF MENIFEE
SUBJECT: Strategic Visioning Plan Update
MEETING DATE: May 4, 2022
TO: Mayor and City Council
PREPARED BY: Rebekah Kramer, Management Analyst
REVIEWED BY: Rochelle Clayton, Assistant City Manager
APPROVED BY: Armando G. Villa, City Manager
-------------------------------------------------------------------------------------------------------------------------------

RECOMMENDED ACTION

1. Review and discuss City Council Strategic Visioning Plan updates as provided during the February 16, 2022, workshop; and

2. Provide further revisions and/or clarification as needed; and

3. Approve updated City Council Strategic Visioning Plan with any noted revisions.

DISCUSSION
Background
In July 2018, the Mayor and City Council adopted the 2018-2023 Strategic Visioning Plan. This five-year strategic plan establishes the City’s vision for the future and sets a roadmap for meeting current and future needs. The strategic visioning plan consists of four overarching goals including:
Goal 1 – Safe & Attractive Community: Provide a full range of services that meet the highest professional and accredited standards of public safety by protecting life, maintaining order, and safeguarding property within our community. Goal 2 – Livable & Economically Prosperous Community: Develop mechanisms to foster a robust economy, solid educational opportunities, and jobs. Goal 3 – Responsive & Transparent Community Government: Foster efficient multi- modal communication to inform and educate our community to develop a clear sense of place and establish our unique identity.

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9 6
8 Goal 4 – Accessible & Interconnected Community: Create and maintain functionally appropriate, sustainable, accessible, and high-quality infrastructure and facilities.

Since the current five-year strategic plan was adopted in 2018, staff have continued to provide periodic updates on the progress that has been made in completing the tasks outlined in the implementation plan including May 7, 2019, December 4, 2019, March 12, 2020 (workshop), January 20, 2021, March 15, 2021 (workshop), June 16, 2021, and February 16, 2021 (workshop).

The implementation plan lists the projects identified to meet the goals and objectives established by the Mayor and City Council in the strategic plan. This document has continued to evolve as new projects are introduced, and existing projects are re-prioritized based on available resources, staffing, capital, operating costs, and changes in technology.

Updates
During the February 16, 2022, workshop, the Mayor and City Council asked that the strategic plan be updated to include an emphasis on enhancing the City’s social infrastructure, improving access to parks and recreational opportunities. This process will begin with the parks, trails, open space, and recreation master plan update schedule for completion in October 2022. Community input will be a key element in developing the city-wide park vision and priorities and as well as neighborhood-specific priorities considering current conditions, evolving demographics, distribution gaps, and emerging needs. This information will be used to develop recommendations to improve and expand the City’s network of parks, recreational facilities, and services for the future.

Other changes to the plan include the incorporation of several employee retention and development activities under section 6 (workforce) and the consolidation and expansion of facilities management activities beyond city hall under section 3. These changes have been made with the understanding that the City’s existing facilities are not adequate to meet our current and future needs. With the City’s growth, additional operational space in city hall, the police department, maintenance operations center (MOC) and fire stations will be required. In addition to the operational space requirements, there is a need to add more recreational space to serve the needs of Menifee residents.

As a follow-up to the creation of a foreign direct investment strategy completed in December of 2022, the establishment of a foreign affairs program has been added to the plan in an effort to help the City build and maintain a diversified economy. In follow-up to the street sweeping service contract review completed in July 2021, a street sweeping feasibility study has been added to the plan providing for the evaluation of an in-house service as compared to the existing contract service. The strategic plan update also includes the development of a disaster recovery and safety master plan in addition to an information technology disaster recovery and business continuity plan. These plans will serve as a guide in reaching the City’s broader safety goal of becoming one of the safest cities in the United States and ensure that the City is prepared to respond to and recover from emergency and disaster events.

Item Title: 12.1
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9 6
8 In total, 13 items have been added to the implementation plan including:
Completion of a feasibility study to bring street sweeping services in-house as compared to contract service (1.2.6b)
Develop a disaster recovery and safety master plan (1.9) Information technology strategic plan (3.5.2)
Information technology disaster recovery business continuity plan (3.5.4) Evaluate opportunities for new parks/enhancement of existing parks to increase access based upon the master plan (2.3.7a)
Establish a foreign affairs program (2.6.4b)
Evaluate city facility needs and funding options to support city services including:
oPolice Department (3.3.1)
oMaintenance Operations Center (3.3.2)
oCommunity Center/Indoor Recreation Center (3.3.3)
oFire Stations (3.3.4)
Employee and retention and development including:
oComplete classification and compensation study (6.3.1) oConduct employee survey (6.3.2)
oEnhance Menifee University program including leadership/supervisory training (6.3.3)
Since the February 16, 2022, workshop was held, the online records lookup feature has been added to the City’s website (5.6.2) and the leadership academy training program was implemented (6.3.3). Fifty-eight percent of the 220 implementation tasks have now been completed. This includes 78 items that have been added to the task list since the strategic plan was first adopted in 2018.

Looking to the Future
In fiscal year 2022/23 the City will enter the final year of the current five-year strategic plan. As we look forward to the coming year, staff will work with the Mayor and City Council to develop a strategic plan that will carry the City forward into the next five year period and beyond. As the City progresses, staff will continue in the effort to clearly tie the use of city resources to the strategic vision, identifying and prioritizing projects that link to the goals established in the adopted plan through the budget process.

STRATEGIC PLAN OBJECTIVE
This is an update of the five-year Strategic Visioning Plan; all objectives apply.

FISCAL IMPACT
The costs associated with the completion of the projects identified for inclusion in the implementation plan will be incorporated into the proposed fiscal year 2022/23 operating budget.

Item Title: 12.1
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9 6
8 ATTACHMENTS

1. 2018-2023 Strategic Visioning Plan with May 4, 2022 Updates Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 4
Menifee Mayor and City Council May 4, 2022

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M A Y 2 0 2 2 U P D A T E

C I T Y O F M E N I F E E

STRATEGIC VISIONING PLAN
2018 - 2023
Item Title: 12.1
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Item Page Number: 5
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CITY OF MENIFEESTRATEGIC VISIONING

TABLE OF CONTENTS
3 INTRODUCTION
Updated May 2022
5 MENIFEE'S VISION
6 GOALS AND VISION
7 SAFE AND ATTRACTIVECOMMUNITY
8 LIVABLE AND ECONOMICALLYPROSPEROUS COMMUNITY
9 RESPONSIVE AND TRANSPARENTCOMMUNITY GOVERNMENT
4 EXECUTIVE SUMMARY
10ACCESSIBLE ANDINTERCONNECTED COMMUNITY
11 COMMUNITY VALUES
15STAFF VALUES
16MENIFEE'S GROWTH
17 GOALS AND OBJECTIVESIMPLEMENTATION PLAN
18ACKNOWLEDGEMENTS
19GOALS AND IMPLEMENTATIONPLAN: TASK TRACKER
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CREATING CITY COUNCIL'S VISION
The City of Menifee’s first Strategic Plan took effect in 2012, and the community principles it included still resonate today. The Fiscal Year 2018 – Fiscal Year 2023 Strategic Visioning Plan (Plan) builds upon our past strategic plan’s foundation while updating it for the future. This was accomplished through a collaborative effort whereby the City Council and City Staff were engaged through meetings guided by the City’s independent consultant. The result of this effort is a vision, measurable key objectives and action items, and alignment with adopted plans and policies.

This Strategic Vision focuses the City’s use of resources to deliver services. The purpose of this vision is to define goals and objectives that align with the City’s business goals and to improve the balance between demand for more and better technology and available City resources, including staff and capital and operating funds. This five-year Strategic Vision provides a roadmap that will help the city close the gap between current and future needs.

The City’s Strategic Vision is updated annually to ensure that it remains current with the city’s evolving environment. The goals and objectives will be reviewed and any new initiatives will be added, or existing projects removed, based on the current business needs of the City over the short range (less than two years), medium range (three to four years), and long-range (five years plus). It is crucial that this Plan remains a “live” document.

Link the budget process to the Strategic Vision by identifying and prioritizing projects and ties to the Plan’s goals;
Have Strategic Vision projects identified in regular agenda items and encourage department heads to include updates on their work on Strategic Vision related projects in their reports to the City Council; Expect and encourage department heads to propose additional projects that further the five Strategic Vision goal statements;
Have the City’s Strategic Vision posted on the City’s website to ensure all City employees and the general public have access to the information;
Set time annually to evaluate and, when necessary, modify the Strategic Vision prior to the start of the City budget process.

INTRODUCTION
The City Manager is responsible for annual updates and collaborates with all City departments in the review process. The Plan is made available to all department staff and the general public through the City’s website. The commitment of all City departments is essential for the success of the City’s Strategic Vision and for the City to realize the associated benefits. All departments must work together to balance daily departmental operations while embracing innovation and citywide organizational changes. 3 Item Title: 12.1
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The City defines the goals and objectives that align with the City’s Vision and needs. The Plan identifies a strategy in order for the City to successfully invest in and use appropriate resources to enable the City to support and improve service delivery.

This Strategic Vision is focused on the City's team. The City encourages collaboration with a team approach and all employees are considered part of ‘One Team’. The Plan provides a blueprint for the team to concentrate on as we provide services and position the City over the next five years. Located in Southern California, Menifee has a rich history. Over the past several years, there has been a concerted effort to diversify the economic base of the City and expand services thereby increasing the quality of life for Menifee residents.

To develop this Strategic Plan a focus group was convened with representation from various levels of the organization. This group met on three occasions to discuss internal and external influences affecting the City.

After the focus group completed their review, the Management team met for a full day strategic visioning and implementation retreat. The team confirmed the information developed by the focus group and, using that information, completed the mission statement and guiding principles for which the City Team is to operate.

The mission statement that was created is stated below:
"Through teamwork and leadership, the City of Menifee provides essential services to improve the quality of life of our community."

EXECUTIVE SUMMARY
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MENIFEE'S VISION
In 2023, Menifee is an inclusive city of kindness, with distinct, vibrant neighborhoods, a well-managed government, a safe community, flourishing arts, historic and cultural resources, recreation opportunities, a strong economy, thriving children and youth, environmental sustainability, with healthy residents of all ages making Menifee a sought-after community to develop partnerships and invest in.

Making the Vision a Reality
The vision for the community is a statement of the desired future. It reflects what the City wants to become. This vision drives the work of the City, guides how business is done, and informs the goals and objectives that are pursued.

Our Community's vision contains four goal areas, objectives, and action items that the City is focused on achieving. To further understand and achieve our vision, each of these four goal areas is explained below. Although these goals are described separately, they are intertwined and impact one another.

Accompanying each goal are three sections:

1. The first section contains a paragraph that describes what the goal means to the City.

2. The second section is a list of important deliverables or objectives for each goal.

3. The third section includes the action items (Actions), City’s plans, documents, and policies that support achieving each theme and related indicators.

Finally, the City’s Visioning will provide a basis from which all members of the City staff can focus their efforts on continuous improvement, and with the use of metrics, understand the impact of their actions on goal achievement.

Definitions:

The AREA OF STRATEGIC PRIORITY represents an overarching area tied to City’s overall vision, while an OBJECTIVE represents the segregative achievements planned to obtain, and comprised from, the goals. ACTIONS or TASKS provide the specific activities, investments, or other endeavors planned to accomplish an objective. 5 Bill ZimmermanMayor
Bob KarwinCouncilmemberDistrict 1
Matthew LiesemeyerCouncilmemberDistrict 2
Lesa SobekCouncilmemberDistrict 3
Dean DeinesMayor Pro TemporeDistrict 4
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GOAL 1 - Safe and Attractive Community

GOALS & VISION
The Goals and Objectives Implementation Plan describes the projects and their anticipated timelines. It is important to note that the projects may change over the five-year period as new projects are introduced and existing projects re-prioritized based on available staffing, capital, operating costs, and as a result of changes in technology. The City’s Vision and implementation plan is a roadmap that will help the City more closely align business goals and objectives with needs and support services. It is a living document that will be updated annually by the City Manager in collaboration with all City departments. The Plan is the first step in the strategic planning effort. To implement the projects, the City must develop detailed implementation plans that identify specific actions, schedules and timeframes, and resource requirements (staff, funding, etc.).

GOAL 2 - Livable & Economically Prosperous Community
GOAL 3 - Responsive & Transparent Government
GOAL 4 - Accessible & Interconnected Community
The City of Menifee’s vision is: Provide a full range of services that meet the highest professional and accredited standards of public safety by protecting life, maintaining order and safeguarding property within our community.

The City of Menifee’s vision is: Develop mechanisms to foster a robust economy, solid educational opportunities, and jobs.

The City of Menifee’s vision is: Foster efficient multi-modal communication to inform and educate our community to develop a clear sense of place and establish our unique identity.

The City of Menifee’s vision is: Create and maintain functionally appropriate, sustainable, accessible and high quality infrastructure and facilities.

Specific objectives have been identified for each goal and more will be developed as this plan evolves. The plan is designed to be a flexible “live” document that can be adjusted depending upon the City’s needs through 2023. While this plan looks ahead five years, there have already been solid results and outcomes even as the process moves forward.
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Complete Active Code Enforcement Items:

Revised and update various Municipal Codes related to
Police Department and Codes Enforcement
Complete feasibility study to bring street sweeping
services in-house as compared to contract service
Illegal dumping enforcement
Fire Services Needs Assessment Items:

Fire Department strategic plan
Activate second paramedic unit
Evaluate need for commercial inspection program
Develop a disaster recovery and safety master plan
Develop information technology disaster recovery business continuity plan
New Fire Station 5 design and construction
Action Items (through 2022):

SAFE & ATTRACTIVE COMMUNITY
In 2023, Menifee continues to strive to lead in all areas of public safety, to effectively address the safety and security needs of its community. The City is dedicated to maintaining a safe and secure living and working environment in partnership with those it serves by respectfully employing the highest professional standards and providing exceptional service to our community.

Emphasize community policing strategies and crime prevention through regular interaction with residents, students, and business owners.

Provide effective and fiscally responsible municipal services in a manner which promotes a high standard of community life.

Improve Public Safety by delivering quality programs and services.

Develop mechanisms to enhance the appearance of the City and cultivate community pride through beautification projects, elimination of blight and graffiti.

Lead and coordinate disaster-related exercises to evaluate the City’s response capabilities to a disaster.

Goal One: Provide a full range of services that meet the highest professional and accredited standards of public safety by protecting life, maintaining order and safeguarding property within our community.

Key Objectives (through FY 2023):

City General Plan
City Sidewalk Policy (in process)
City Municipal Code
Supporting City Plans, Documents, and
Policies:
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Cultivate proactive economic development mechanisms to enhance new drivers forindustrial/manufacturing/clean technology/retail development.

Collaborate with economic development organizations and agencies to update and implement strategies tostimulate development.

Create a comprehensive economic development plan which includes strategies and policies that increasethe quality of life for residents.

Review the zoning and preservation ordinances and ensure alignment with our economic development plan.

Update the General Plan and Housing Element to align with the city’s Vision.

Develop and implement standards and management plans for parks and right-of-ways.

Update and continue implementation of Community Service comprehensive long-range parks, property, andequipment plan.

Update the Parks, Trails, Open Space and Recreation Master Plan (Parks Master Plan) to continue tointegrate the community’s vision and aspirations into a cohesive strategy and action plan to continue toguide the future development, renovation, management and activation of City parks, recreation facilities andtrails.

Goal Two: Create and implement a comprehensive land use and economic development strategy, which results in a vibrant and diverse economy for the City of Menifee.

Key Objectives (through FY 2023):

LIVABLE & ECONOMICALLY PROSPEROUS COMMUNITY
In 2023, Menifee will have a viable economic engine which can support the needs and enhance the lifestyles of those living and working in our community. We will promote buildings and infrastructure development that are practical, aesthetically pleasing and in harmony with the community environment and surrounding landscape.

Recalibrate the development impact fee structure
Form parks-related non-profit
Public Safety
Analyze Adequacy of Public Safety development
impact fee (DIF)
Economic Development Plan
Establish a foreign affairs program
Update foreign trade zone to include Menifee
Develop tourism backbone
Create incentive program to fast track development
Develop incubator plan
Action Items (through 2022):
• Parks and Trails / Enhance standards of the park system Supporting City Plans, Documents, and Policies:
• City General Plan
• City Sidewalk Policy (in process)
• Development Code
• Parks, Trails, Open Space & Recreation Master Plan
• Capital Improvement Plan
• Parks & Landscape Design Standards
• Quimby & Mitigation Fee Ordinances
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RESPONSIVE & TRANSPARENT COMMUNITY GOVERNMENT
In 2023, Menifee aims to provide a municipal government that is honest, transparent, dependable, inventive, creative, economical and ethical. The City of Menifee will foster a feeling of community spirit and identity as well as promote a sense of full citizen participation by welcoming and accommodating the needs and desires of current residents, future residents and visitors, where the spirit of volunteerism and neighbors work together for the common good to build a strong community. In doing so, Menifee will increase the effectiveness of its marketing, communications and outreach activities by expressing its core mission and fundamental strategies through considered media, social media, technological advances, or other channels to better engage the pubic and better deliver messages and government information as it relates to the City.

Evaluate City facility needs and funding options to
support City services
Partner with MSJC
Execute MOU outlining partnership
Develop a social media policy
Create health care / medical partnerships
Implement online records lookup (Laserfiche Public
Portal)
Create informational interactive maps
Update technology
Information technology (IT) strategic plan
Action Items (through 2022):

City General Plan
Social Media Policy (in process)
Demographic Studies
Business Cluster Analysis
Supporting City Plans, Documents, and Policies:

Develop and implement a comprehensive publicrelations program for the City including traditionalmedia as well as electronic media such as Citywebsite, Facebook, and Twitter to enhance communityoutreach.

Enhance communication and coordination betweencommunity groups, schools, etc.

Examine the City’s facility needs through 2023 anddevelop a plan to address identified needs. To better manage our buildings, prepare andimplement a long-range and comprehensive facilitymaintenance plan.

Provide timely, accurate information that is easy toaccess and understand and facilitate publicparticipation in open meetings.

Goal Three: Foster efficient multi-modal communicationefforts to inform and educate our community to developa clear sense of place and establish our unique identity.

Key Objectives (through FY 2023):
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ACCESSIBLE & INTERCONNECTED COMMUNITY
In 2023, Menifee values its history, honors its diverse communities, and respects its distinct, vibrant and walkable neighborhoods. The City is committed to sustaining a high quality of life in its urban, suburban and commercial areas. Menifee has complementary and varied architecture and a beautifully built environment, and the City ensures that new development and infill are compatible with the character of Menifee’s neighborhoods, natural environment, and historic resources. Menifee will have a highly effective infrastructure that enables the community activities of its citizens and businesses.

Parks and trails / enhance standards of the park
system
Master plan update
Evaluate opportunities for new parks/
enhancement of existing parks to increase access
Evaluate possibility for parking at Salt Creek Trail
Phased plan for Evans property
Valley-wide parks transition evaluation
Infrastructure
McCall interchange improvement
Welcome Mat program and identifying Menifee at
entrances (signage)
Garbani interchange
Northern/southern gateway project
Bradley bridge over Salt Creek
Smart cities infrastructure/broadband
Scott Rd/Bundy Canyon Rd widening
Action Items (through 2022):

City General Plan
City Sidewalk Policy (in process)
Capital Improvement Plan (CIP)
Pavement Management Program (PMP)
Supporting City Plans, Documents and Policies:

Examine the City’s infrastructure needs through
2023 and develop a plan to address identified
needs.

Continue maintaining and repairing the City’s 212
center lane miles of roads through the judicious use
of funds while seeking additional funding
opportunities.

Prepare and implement a comprehensive, long-
range infrastructure plan including parking, streets,
sewers, water mains, lighting, signs, traffic signals,
pavement management, sidewalks and bridges.

To better manage our buildings, prepare and
implement a long-range and comprehensive facility
maintenance plan.

Create identifiable gateways into the City.

Goal Four: Create and maintain functionally
appropriate, sustainable, accessible and high
quality infrastructure and facilities.

Key Objectives (through FY 2023):
10 Sphere of influence analysis to determine future
ultimate city limits
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Small Town Atmosphere1.

COMMUNITY VALUES
Along with the Vision, the following community values provide the foundation of the General Plan, and will help preserve or build upon the features or items that create the essence of Menifee. These Community Values were developed using the input from the General Plan Community Workshops and through a dialogue with the General Plan Advisory Committee (GPAC). Some of the values currently exist in the community, and others identify ideas that are considered essential components of the City but will be achieved over time.

2. Balanced Growth
We value our strong sense of community and civic pride.

We value that our City is comprised of a collection of smaller, yet distinctive community areas (Quail Valley, Sun City, etc.).

We value our historically rural character.

We value our historic and cultural resources and the responsibility we have to protect and promote areas of early physical, cultural or social importance in the City.

We value the ability to accommodate equestrian and rural estate uses within specific areas our city.

We value that our city is less crowded and congested than other, similar sized jurisdictions.

We recognize that, while growth is inevitable, we will accommodate it in a responsible and strategic manner.

We believe there should be a balance between open space, urban and rural development, as well as a balance between residential, commercial and industrial uses within our City.

We value focused growth in particular areas of the City in order to retain our natural open spaces.

We value our ability to provide a broad range residential housing types for our residents’ life stages and lifestyles.
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3. Town Center Atmosphere

COMMUNITY VALUES

4. Infastructure
We value the creation of an activity center that provides a range of dining and entertainment options to our community and serves as a civic space.

We recognize the social and ceremonial importance of a central gathering place where we can interact with our neighbors and fellow residents and hold our annual community celebrations.

We desire a diverse range of entertainment opportunities within the Town Center core including dining, movie theaters, farmer’s markets, and similar uses that contribute to the sustainability of a vibrant and active space.

We value the ability of our infrastructure (roadways, sewer, water, drainage, etc.) to keep up with the pace of new development.

5. Employment
We value the ability to live and work in same community.

We value the ability to accommodate a diverse mix of business types that will contribute to a fiscally sustainable City.

We actively seek to attract “clean industries,” professional businesses and medical technologies to the City to complement our existing jobs base. 12 Item Title: 12.1
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6. Circulation

COMMUNITY VALUES

7. Natural Resources
We value the accessibility to –and visibility of– our City due to its proximity to I ‐ 215 Freeway.

We value north ‐ south and east ‐ west roadway linkages throughout the City that allow us to easilynavigate through the community without utilizing the I ‐ 215 freeway.

We value access to multi ‐ modal transportation options (pedestrian, bus, trolley, golf cart, rail) to travel within the City and to strategic destinations beyond City limits.

We value the preservation of the views created by our scenic ridgelines, natural landforms, and rock features that are defining characteristics of our City.

8. Growth Opportunities
We value the growth potential of our undeveloped land, which provides opportunities for a comprehensive plan for future growth that is not available in jurisdictions that are already largely built out. 13 Item Title: 12.1
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9. Recreation

COMMUNITY VALUES

10. Public Services
We value the creation of parks that are evenly distributed throughout the City (east and west of the I ‐ 215)
We value that our amenities are accessible by users of all ages.

We value our network of trails and the alternative recreational experience they provide.

We value that our code enforcement, police and fire services are provided locally, providing a stronger sense of safety and investment in our community.

We value a single, unified school district to ensure that our schools are not competing internally or with other jurisdiction for resources, funding or quality of education.

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One Team
We are a united team, working together with a purpose to be effective with open and responsive communication, respecting different ideas, valuing the contributions of all, trusting and holding each other accountable.

Integrity
We are committed and accountable to be responsible, honest, ethical, and fair in all aspects of our work.

Integrity is the backbone of our operation.

Customer Service
We strive to exceed expectations and provide consistently positive, responsive and superior customer service with empathy and timely follow-up, empowered with the goal of being solutions oriented.

Leadership
We are approachable, respectful, and with confidence lead by example through sound independent decision making, with forward thinking, and doing what is right.

Professional
We are knowledgeable, reliable, efficient, and ethical, holding ourselves to high standards, improving the quality of life for our community.

STAFF VALUES
Our values drive behavior and support effective implementation of the mission, goals, objectives, and actions that lead us toward our vision. The City has identified five core values that are essential to the work we do. 15 Item Title: 12.1
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The residents of Menifee voted to incorporate in 2008. Thereafter, the City began to plan for land uses and development opportunities. Today, Menifee is one of the fastest growing cities in Southwest Riverside County.

It is the second youngest, and the fifth fastest growing city in California. In 2021, the city of Menifee hit an important milestone – surpassing 100,000 residents. The population growth over the past 12 months has continued a years-long upward trend that has resulted in growth in the commercial and industrial sectors, as well as the continued expansion of residential development. Currently, the median age is 36 years young and the median home value is $563,125.

MENIFEE'S GROWTH
16 Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 20
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The Goals and Objectives Implementation Plan describes the projects and their anticipated timelines. It is important to note that the projects may change over the five-year period as new projects are introduced and existing projects are re-prioritized based on available resources, staffing, capital, operating costs, and as a result of changes in technology. The following Implementation Plan reflects the six (6) areas of strategic priorities that were identified by the City Council which are:

GOALS & OBJECTIVES IMPLEMENTATION PLAN
Public SafetyPublic Safety
(Safe & Attractive Community)(Safe & Attractive Community) Land UseLand Use
(Livable & Economically Prosperous Community)(Livable & Economically Prosperous Community) FacilitiesFacilities
(Accessible & Interconnected Community)(Accessible & Interconnected Community) InfrastructureInfrastructure
(Accessible & Interconnected Community)(Accessible & Interconnected Community) Community OutreachCommunity Outreach
(Responsive & Transparent Community Government)(Responsive & Transparent Community Government) WorkforceWorkforce
(Added by staff - encompasses all foundational goals)(Added by staff - encompasses all foundational goals)

Within each strategic priority there are specific actions/tasks that must be completed to satisfy the listed objective. A Point of Contact (POC) is responsible for completing each action/task by the anticipated date.

The Goals and Objectives Implementation Plan ensures progress is made toward each goal and streamlines processes as staff work towards the Strategic Vision.
17 15
Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 21
Menifee Mayor and City Council May 4, 2022

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Plan Adoption (2018)
City Council
• Mayor Neil R. Winter (Deceased)
• Mayor Bill Zimmerman
• Mayor Pro Tem Lesa Sobek
• Greg August
• John Denver
• Matt Liesemeyer
Office of the City Manager
• Armando G. Villa, City Manager
• Jeff B. Wyman, Assistant City Manager
• Charles Berglund, Management Analyst
Department Directors
• Cheryl Kitzerow, Director of Community
Development
• Sarah Manwaring, City Clerk
• Colin McNie, Director of Building & Safety/Code
Enforcement
• Jonathan Nicks, Director of Community Services
• Wendy Preece, Acting Director of Finance
• Jonathan Smith, Director of Public Works / City
Engineer
Department Liaisons
• Daniel Alvarado, Human Resources Manager
• Ty Davis, Battalion Chief
• Gina Gonzalez, Economic Development Director
• Lisa Gordon, Planning Manager
• Yolanda Macalalad, Assistant City Engineer
Plan Updates (2022)
City Council• Mayor Bill Zimmerman• Mayor Pro Tem Dean Deines• Bob Karwin • Matt Liesemeyer• Lesa Sobek Office of the City Manager• Armando G. Villa, City Manager• Rochelle Clayton, Assistant City Manager• Phil Southard, Public Information/Legislative Affairs Officer • Rebekah Kramer, Management Analyst Department Directors• Nick Fidler, Director of Public Works/City Engineer• Regina Funderburk, Chief Financial Officer• Gina Gonzalez, Director of Economic Development• Cheryl Kitzerow, Director of Community Development• Sarah Manwaring, City Clerk• Jeffrey T. Melching, City Attorney• Jonathan Nicks, Director of Community Services• Lonny Olson, Division Chief, CalFire/Riverside County• Ron Puccinelli, Chief Information Officer• Pat Walsh, Police Chief Department Liaisons• Vanessa Barrera, Emergency Mgmt. Analyst• Molly Binnall, Mgt. Analyst, Community Dev. Dept.• Christine Booker, Police Budget &Grants Analyst• Brianna Borunda, Media Specialist• Sonya Rivera-Bu, Fire Marshal• Robert Cardenas, Deputy Human Resources D• Kayla Charters, Mgt. Analyst, Economic Dev. Dept.• Margarita Cornejo, Financial Services Manager• Carlos Geronimo, Principal Engineer• Dave Gutierrez, Police Captain• Orlando Hernandez, Planning Manager• Kris Jensen, Mgt. Analyst, Community Services Dept.• Kori Jones, Financial Analyst, Public Works Dept.• Chris Karrer, Police Captain• Mariana Mitchell, Community Services Manager• Daniel Padilla, Deputy Director of Public Works• Wendy Preece, Deputy Finance Director• Jizelle Sandoval, Financial Analyst, Finance Dept.• Michelle Sarkissian, IT Supervisor

ACKNOWLEDGEMENTS
18 Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 22
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Key
New 2022/Pending Completion
Pending Completion
Objective Point of Contact (POC) Status Completion Date Office of the City Manager 1.1.1 Prepare an Updated Independent Comprehensive Public Safety / Police Services Study ✓ Sep-2018 Office of the City Manager 1.1.2 Financial Feasibility and Comparison of Existing Services Contract Study ✓ Dec-2018 Office of the City Manager 1.1.3 Develop Conceptual Implementation Plan ✓ Mar-2019 Office of the City Manager 1.1.4 Present for City Council Consideration/Action ✓ Jun-2019 Code Enforcement 1.2.1 Develop of Comprehensive Code Enforcement Plan ✓ Dec-2019 PD, Code Enforcement, City Clerk, City Attorney 1.2.2 Revise and Update Various Municipal Codes Related to PD/Code Enforcement Jun-2023 PD, Code Enforcement 1.2.3 Develop Standard Operating Procedure for Department ✓ Dec-2019 PD, Code Enforcement 1.2.4 Prepare Staffing Plan ✓ Jun-2018 PD, Code Enforcement 1.2.5 Parking Enforcement Program ✓ Dec-2018 Code Enforcement , PW 1.2.6a Evaluate Service Contract for Street Sweeping Program ✓ Dec-2021 PW 1.2.6b
Complete Feasibility Study to Bring Street Sweeping Services In-house as Compared to Contract Service - Added 2/16/22
Dec-2022
Code Enforcement 1.2.7 Nuisance Abatement Program ✓ Sep-2018 Code Enforcement 1.2.8 Weed Abatement Program ✓ Jun-2018 City Attorney 1.2.9 Enhanced City Attorney Services ✓ Jul-2018 Code Enforcement 1.2.10 Abandoned Vehicle Abatement (AVA) Program ✓ Sep-2018 Code Enforcement 1.2.11 Implementation of Code Enforcement Action Team (CAT) ✓ Dec-2018 Office of the City Manager, Code Enforcement 1.2.12 Code Enforcement Software Update ✓ Jun-2018 Code Enforcement, Finance 1.2.13 Cost Recovery Program ✓ Sep-2018 PD, Code Enforcement 1.2.14 Enhanced Citations Program ✓ Sep-2018 PD, Code Enforcement, Finance 1.2.15 Enhanced Collections Program ✓ Jun-2020 Code Enforcement, Economic Development 1.2.16 Public Outreach Program ✓ Feb-2019 PD, Code Enforcement 1.2.17 Panhandling Enforcement ✓ Jul-2018 Building & Safety, Code Enforcement 1.3.1 Signage ✓ Dec-2018 Code Enforcement 1.3.2 Education Program with Business Owners ✓ Dec-2018 Code Enforcement, City Attorney 1.3.3 Trash Can Ordinance ✓ Dec-2018 Code Enforcement, City Attorney 1.3.4 Shopping Carts Ordinance ✓ Dec-2018 Code Enforcement, City Attorney 1.3.5 Construction Site Screening Ordinance ✓ Dec-2018 Code Enforcement, City Attorney 1.3.6 Graffiti Abatement Program ✓ Dec-2018 Code Enforcement, City Attorney 1.3.7 Private Property Parking Ordinance ✓ Dec-2018 City of Menifee Strategic Plan 2018-2023
Goals and Objectives Implementation Plan

1.2 Active Code
Enforcement
Action/Task Required

1. Public Safety

1.1 Local Control:

Contract vs. Local
Department

1.3 Aesthetics
of the City
Updated 5/4/2022 1 of 11
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Strategic Visioning Plan Update
Item Page Number: 23
Menifee Mayor and City Council May 4, 2022

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Key
New 2022/Pending Completion
Pending Completion
City of Menifee Strategic Plan 2018-2023
Goals and Objectives Implementation Plan
Code Enforcement, City Attorney 1.3.8 Commercial Property Parking Ordinance ✓ Dec-2018 Code Enforcement, Community Services 1.3.9 Vagrant Camps Clean-ups/Procedures/Enforcement ✓ Dec-2018 Code Enforcement, PW 1.3.10 Illegal Dumping Enforcement Program In Process - Ongoing Code Enforcement, City Attorney 1.3.11 Abandon Property Ordinance ✓ Dec-2018 Community Development 1.3.12 Development of Design Guidelines for Commercial Buildings ✓ Mar-2020 City Manager's Office, PD, PW, HR, Finance, IT 1.4.1 Acquire & Retrofit Police Facilities - Added 5/7/19 ✓ Mar-2020 City Manager's Office, PD, PW, HR, Finance, IT 1.4.2 Recruit & Hire Sworn and Professional Staff - Added 5/7/19 ✓ Jun-2020 City Manager's Office, PD, PW, HR, Finance, IT 1.4.3 Develop & Implement Department Training Program - Added 5/7/19 ✓ May-2020 City Manager's Office, PD, PW, HR, Finance, IT 1.4.4 Procure & Outfit Police Vehicle Fleet - Added 5/7/19 ✓ May-2020 City Manager's Office, PD, PW, HR, Finance, IT 1.4.5 Adopt Dispatch & Radio Agreement w/ Murrieta - Added 5/7/19 ✓ Aug-2019 City Manager's Office, PD, PW, HR, Finance, IT 1.4.6 Implement Dispatch & Radio Agreement - Added 5/7/19 ✓ Apr-2020 City Manager's Office, PD, PW, HR, Finance, IT 1.4.7 Draft & Adopt Policy / Procedures Manual - Added 5/7/19 ✓ May-2020 City Manager's Office, PD, PW, HR, Finance, IT 1.4.8 Design & Authorize Department Badge/Patch - Added 5/7/19 ✓ Jan-2020 City Manager's Office, PD, PW, HR, Finance, IT 1.4.9 Analyze Adequacy of Public Safety Development Impact Fee (DIF) - Added 5/7/19 Aug-2022 PD 1.4.10
First Year Department Update (including Code Enforcement Transition & Homeless Program) - Added 3/15/21 ✓ Jun-2021
PD 1.4.11 Menifee Police Department First Year Anniversary Event - Added 3/15/21 ✓ Aug-2021 City Manager's Office, Finance, PW, Fire 1.6.1 Fire Dept. Strategic Plan - Added 3/12/20 Dec-2022 Fire, City Manager's Office, Finance, PW 1.6.2 Fire Ladder Truck - Added 3/12/20 ✓ Aug-2021 City Manager's Office, Finance, PW, Fire 1.6.3 Second Paramedic Unit in City - Added 3/12/20 Dec-2022

1.7 Homeless Program PD, Community Services, PW 1.7.1 Create Homeless Program Plan ✓ Jan-2022 PD, City Manager's Office, Finance, IT 1.8.1 Evaluate Crime Fighting Technology System ✓ Dec-2021 City Manager's Office, PW/Engineering, PD 1.8.2 Evaluate Need for Commercial Inspection Program (Truck Routes for Commercial Inspection) Jul-2023 City Manager's Office, PW/Engineering, PD 1.8.3 Police Department Substations ✓ Nov-2021

1.9 Disaster/Safety
Preparedness
Human Resources, PD, Fire, IT, PW, CD, Finance, City
Manager, Economic Development, Community Development

1.9 Develop a Disaster Recovery and Safety Master Plan - Added 2/16/22 Jun-2023

1.4 Police Department
Formation

1.6 Fire Services
Citywide Needs
Assessment

1.8 Future Police
Department Needs

1.3 Aesthetics
of the City Continued
Updated 5/4/2022 2 of 11
Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 24
Menifee Mayor and City Council May 4, 2022

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Key
New 2022/Pending Completion
Pending Completion
City of Menifee Strategic Plan 2018-2023
Goals and Objectives Implementation Plan
Community Development 2.1.1 Land Use Analysis TBD
Community Development 2.1.2 Public Services Analysis TBD Community Development 2.1.3 Public Facilities Analysis TBD Community Development 2.1.4 Outside Agencies Analysis TBD Community Development 2.1.5 LAFCO Processing TBD
Community Development 2.2.1 General Plan Amendment / Comprehensive Update TBD Community Development 2.2.2 Zoning Map Amendment TBD
Community Development 2.2.3 Pre-Zoning TBD
Community Development 2.2.4 CEQA TBD
Community Development 2.2.5 LAFCO Processing TBD
Community Development, Economic Development 2.2.6 Public Outreach Strategy TBD Community Services 2.3.1a Recalibrate the Quimby Fee Structure ✓ Dec-2019 Community Services 2.3.1b Recalibrate the Development Impact Fee (DIF) Structure Aug-2022 Community Services 2.3.2 Identify Multi-Use Facilities within New Housing Developments ✓ Completed & Ongoing Community Services 2.3.3 Conceptual Design for Regional Multi-use Facility at the Evans Property ✓ Feb-2020 Community Services 2.3.3a Phased Plan for Evans Property Oct-2022 Community Services 2.3.4 Form Parks-Related Nonprofit - Added 3/12/20 Jul-2023 Community Services 2.3.5 Open Space/Nature Preserve Conservation Effort (Open Space Purchases) - Added 3/12/20 ✓ Completed & Ongoing Community Services, Community Development 2.3.6 Review Opportunities for Regional Multi-use Sports Facilities within New Developments - Added 5/7/19 ✓ Completed & Ongoing
Community Services, Community Development 2.3.7 Update Parks, Trails, Open Space, and Recreation Master Plan - Added 3/15/21 Oct-2022 Community Services, Community Development 2.3.7a
Evaluate Opportunities for New Parks/Enhancement of Existing Parks to Increase Access (Based Upon Master Plan) - Added 2/16/22
TBD
Community Services, Community Development 2.3.8 Explore Unique Recreation Amenities as Parks are Developed - Added 3/15/21 ✓ Completed & Ongoing Community Services, Community Development 2.3.9 Evaluate Possibility for Parking Area at Salt Creek Trail - Added 3/15/21 Oct-2022 Community Services, City Attorney 2.4.1 Complete LAFCO Detachment Process TBD Community Services, City Attorney 2.4.2 Develop Transition Plan TBD Community Services, City Attorney 2.4.3 Create Staffing Plan TBD Community Services, City Attorney 2.4.4 Conduct Facility Condition Assessment TBD Community Services, City Attorney 2.4.5 Establishing Maintenance & Capital Improvement Plan TBD

2.4 Valley-Wide Parks
Transition

2. Land Use

2.1 Sphere of Influence
Analysis to Determine
Future Ultimate City
Limits

2.2 Annexation

2.3 Parks &
Trails/Enhance Standards
of Park System
Updated 5/4/2022 3 of 11
Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 25
Menifee Mayor and City Council May 4, 2022

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Key
New 2022/Pending Completion
Pending Completion
City of Menifee Strategic Plan 2018-2023
Goals and Objectives Implementation Plan
Community Services, City Attorney 2.4.6 Transition Assessment Funding TBD Community Services, City Attorney 2.4.7 Transfer of Reserve from VW to City TBD Community Services, City Attorney 2.4.8 Transfer of all Contracts, Easements, and Utilities TBD City Manager's Office, Economic Development 2.5.1 Analyze Commercial Property in Sun City Development ✓ May-2016 City Manager's Office, Economic Development 2.5.2 Engage Property Owners ✓ Jun-2016 City Manager's Office, Economic Development 2.5.3 Create Revitalization Plan ✓ Aug-2016 City Manager's Office, Economic Development 2.5.4 Create Conceptual Rendering ✓ Aug-2016 City Manager's Office, Economic Development 2.5.5 Develop Phase II of Revitalization Plan ✓ Sep-2018 City Manager's Office, Economic Development 2.5.6a Engage Property Owners on Plan ✓ Jul-2019 PW, City Manager's Office, Economic Development 2.5.6b Assess Public Roadways and Right of Way Needs On Hold Community Development 2.5.6c Create Specific Plan or Development Overlay/CEQA On Hold Economic Development, City Attorney 2.5.6d Work with Property Owners to Create BID or CFD On Hold PW 2.5.6e Public / ROW Improvement Plan On Hold
Community Development 2.6.1 EDC Update ✓ Dec-2019
Community Development 2.6.2 Comprehensive Development Code Update ✓ Dec-2019 Economic Development 2.6.3 Create Econ Dev Strategic Plan ✓ Dec-2019 Economic Development 2.6.4a Foreign Direct Investment Strategy ✓ Dec-2021 Economic Development 2.6.4b Establish a Foreign Affairs Program - Added 2/16/22 Dec-2022 Economic Development 2.6.5 Update Demographic Study ✓ Apr-2018 Economic Development 2.6.6 Hotel Market Feasibility Study ✓ Apr-2018 Economic Development 2.6.7 Health Needs Marketing Study ✓ Dec-2020 Economic Development 2.6.8 Retail and Office Space Study ✓ Dec-2019 Economic Development 2.6.9 Update Foreign Trade Zone to include Menifee TBD - In Process Economic Development 2.6.10 Business Cluster Analysis ✓ Apr-2019 Economic Development 2.6.11 Create Robust Workforce Development Plan ✓ Dec-2021 Economic Development 2.6.12 Develop Tourism Backbone Jun-2022 Economic Development 2.6.13 Develop EconDev Website ✓ Aug-2018 Economic Development 2.6.14 Create Entrepreneurship Ecosystem ✓ Sep-2019 Community Development, Economic Development 2.6.15 Streamline Development Process ✓ Jun-2019 Economic Development 2.6.16 Create Menifee Gardening Program for Business Retention and expansion efforts ✓ Jun-2019 Economic Development 2.6.17 Create Menifee Masters Ambassadors Program ✓ Apr-2019

2.4 Valley-Wide Parks
Transition Continued

2.6 Economic
Development Plan

2.5 Cherry Hills Plaza
Commercial
Development
Updated 5/4/2022 4 of 11
Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 26
Menifee Mayor and City Council May 4, 2022

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Key
New 2022/Pending Completion
Pending Completion
City of Menifee Strategic Plan 2018-2023
Goals and Objectives Implementation Plan
Economic Development, Community Development, PW, City
Manager's Office

2.6.18 Create Incentive Program to Fast Track Development - Added 5/7/19 May-2022 Economic Development 2.6.19 Develop Incubator Plan - Added Dec-2022 Economic Development , Community Services 2.6.20
Explore Opportunities for Temporary Use of City-owned Property at Cherry Hills & Bradley - Added 3/15/21
TBD - In Process

2.6 Economic
Development Plan
Continued
Updated 5/4/2022 5 of 11
Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 27
Menifee Mayor and City Council May 4, 2022

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Key
New 2022/Pending Completion
Pending Completion
City of Menifee Strategic Plan 2018-2023
Goals and Objectives Implementation Plan
City Manager's Office 3.1.1 Space Needs Assessment for Permanent City Hall ✓ May-2017 City Manager's Office 3.1.2 Assessment of Current City Hall Suitability and overall Compliance ✓ May-2018 City Manager's Office 3.1.3 Assessment of Cost to Expand Current City Hall ✓ May-2018 City Manager's Office 3.1.4 Assessment of Avail Space to Lease ✓ May-2018 City Manager's Office 3.1.5 Assessment of Cost to Lease Interim Facility ✓ May-2018 City Manager's Office, Community Services, Public Works, Finance

3.2.1 Update Space Analysis/Feasibility Study Jul-2022
City Manager's Office, Community Services, Public Works, Finance

3.2.2 Financing Options Dec-2022
City Manager's Office, Community Services, Public Works, PD, Finance

3.3.1 Police Department - Added 2/16/22 TBD
City Manager's Office, Community Services, Public Works, PD, Finance

3.3.2 Maintenance & Operations Center - Added 2/16/22 TBD City Manager's Office, Community Services, Public Works, Finance

3.3.3 Community Center/Indoor Recreation Center- Added 2/16/22 TBD City Manager's Office, Community Services, Public Works, Fire, Finance

3.3.4 Fire Stations- Added 5/4/22 TBD
City Manager's Office, Finance, PW, Fire 7.1.1

3.4.1 Response Time Assessment - Added 3/12/20 ✓ Nov-2020 City Manager's Office, Finance, PW, Fire 7.1.2

3.7.2 Funding - Added 3/12/20 ✓ Mar-2021
PW, City Manager's Office, Finance, Fire

7.1.3 3.4.3
Design & Environmental - Added 3/12/20 May-2022
PW, City Manager's Office, Finance, Fire

7.1.4 3.4.4
Construction - Added 3/12/20 Jul-2023
City Manager's Office, IT, Community Development 3.5.1 Update Antiquated Systems & Equipment ✓ Completed & Ongoing IT 3.5.2 IT Assessment - Added 3/15/21 ✓ Completed & Ongoing IT 3.5.3 IT Strategic Plan - Added 2/16/22 Jan-2023
IT 3.5.4 Disaster Recovery Business Continuity Plan - Added 2/16/22 Jun-2023

3.6 Maintenance
Equipment
(Moved from Section 6)
PW 7.4.1

3.6.1 Invest in Equipment to Maintain City Infrastructure ✓ Completed & Ongoing

3.7 Maintenance Building
(Moved from Section 6)
PW 7.5.1

3.7.1 Screening at Maintenance Building - Added 3/15/21 ✓ Jul-2021

3. Facilities

3.1 90-Day Feasibility
Study

3.3 Evaluate City Facility
Needs and Funding
Options to Support City
Services

3.5 Update
Technology
(Moved from Section 6)

3.2 Feasibility Study and
Funding Options to Build
Future City Hall

3.4 New Fire Station 5
(Moved from Section 1)
Updated 5/4/2022 6 of 11
Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 28
Menifee Mayor and City Council May 4, 2022

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Key
New 2022/Pending Completion
Pending Completion
City of Menifee Strategic Plan 2018-2023
Goals and Objectives Implementation Plan
PW 4.1.1 Execute TUMF Reimbursement Agreement ✓ Apr-2018 PW 4.1.2 Advertise for Construction ✓ Apr-2018
PW 4.1.3 Award of Bid ✓ Jun-2018
PW 4.1.4 Begin Construction ✓ Aug-2018
PW 4.1.5 Complete Construction / Grand Opening ✓ Jun-2020 PW 4.1.6 Public Outreach ✓ Jun-2020
PW 4.1.7 Develop Funding Strategy with WRCOG / County / RCTC ✓ Jan-2018 PW 4.1.8 Right of Way Acquisition ✓ Oct-2017
PW 4.1.9 Utility Coordination / Relocation ✓ Feb-2020
PW 4.1.10 Solicit Bids for Construction Management ✓ Feb-2018 PW 4.1.11 Select Construction Management Team ✓ Apr-2018 PW, City Manager's Office 4.2.1 Update Street Inventory ✓ Completed PW, City Manager's Office 4.2.2 Redefine Priority List ✓ Completed PW, City Manager's Office 4.2.3 Update Cost Estimate ✓ Completed PW, City Manager's Office 4.2.4 Make Recommendations to Council ✓ Completed PW, City Manager's Office 4.3.1 ROW Acquisition ✓ Oct-2021 PW, City Manager's Office 4.3.2 Develop Funding Strategy ✓ Mar-2021 PW, City Manager's Office 4.4.1 Complete Final Design TBD PW, City Manager's Office 4.4.2 ROW Acquisition TBD
PW, City Manager's Office 4.4.3 Develop Funding Strategy Mar-2023 City Manager's Office, Economic Development, PW,
Community Development, Community Services

4.5.1a Develop Menifee Gateway Sign Program ✓ Jun-2021
City Manager's Office, Economic Development, PW,
Community Development, Community Services

4.5.1b Identify Placement Locations for Signage Jun-2022 City Manager's Office, Economic Development, PW,
Community Development, Community Services, Finance

4.5.1c Cost Estimate and Funding Strategy to Implement Dec-2022 PW, City Manager's Office 4.6.1 Identify Purpose and Need / Project Initiation Documents (PID) - Added 5/7/19 Sep-2022 PW, City Manager's Office 4.6.2 Develop Funding Strategy - Added 5/7/19 TBD PW, City Manager's Office 4.6.3 Preliminary Study Report / Project Development Study (PSR/PDS) - Added 5/7/19 Jun-2023

4.5 Identify Menifee at
Entrances (includes
wayfinding signage)

4.6 Garbani Interchange

4.2 Pavement
Management Program

4.3 Holland Rd Overpass

4.1 Scott Rd / 215
Improvement

4. Infrastructure

4.4 McCall Interchange
Improvement
Updated 5/4/2022 7 of 11
Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 29
Menifee Mayor and City Council May 4, 2022

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Key
New 2022/Pending Completion
Pending Completion
City of Menifee Strategic Plan 2018-2023
Goals and Objectives Implementation Plan
PW, City Manager's Office 4.6.4 Project Approval and Environmental Documents (PA&ED) - Added 5/7/19 TBD PW, City Manager's Office 4.6.5 Plans, Specifications and Estimates (PS&E) - Added 5/7/19 TBD PW, City Manager's Office 4.6.6 ROW Acquisition, Agreements and Permits - Added 5/7/19 TBD PW, City Manager's Office 4.6.7 Bid and Advertise - Added 5/7/19 TBD PW, City Manager's Office 4.6.8 Start Construction - Added 5/7/19 TBD PW, City Manager's Office, Community Services 4.7.1
Begin Process of "Welcome Mat" Landscaping Beautification at Main Corridors - Added 3/12/20
TBD
PW, City Manager's Office, Community Services 4.7.2 Milestones for Phased Design of Off Ramps Beautification - Added 3/12/20 TBD Economic Development, Finance, Community Development,
PW

4.8.1 Infrastructure Assessment - Added 3/12/20 TBD - In Process Economic Development, Finance, Community Development,
PW

4.8.2 Funding Sources - Added 3/12/20 TBD
Economic Development, Finance, Community Development,
PW

4.8.3 Partnerships with Utility Providers - Added 3/12/20 TBD Economic Development, Community Development, PW 4.8.4
Explore Specific Plan for Economic Development Corridor Southern Gateway Following Completion of Outreach with Southern Gateway Owners (4.8.5) - Added 3/15/21 TBD
Economic Development, Community Development, PW 4.8.5 Outreach/Workshop with Southern Gateway Owners - Added 3/15/21 TBD - In Process PW 4.9.1 Design Jun-2022
PW 4.9.2 Environmental (CEQA) Dec-2022
PW 4.9.3 Funding Strategy Jul-2022
PW 4.9.4 Construction TBD
IT, Community Development, PW 4.10.1 Develop Strategy Plan - Added 3/12/20 Dec-22 IT 4.10.2 Citywide Broadband - Added 3/15/21 Dec-22

4.11 Streetlights PW 4.11.1 Evaluation of Streetlights in Rural Areas - Added 3/15/21 TBD - Ongoing PW 4.12.1 Funding Strategy - Added 3/15/21 ✓ Sep-2021
PW 4.12.2 Design & Environmental (not including NEPA) - Added 3/15/21 TBD - In Process PW 4.12.3 ROW Acquisition - Added 3/15/21 TBD
PW 4.12.4 Utility Relocation - Added 3/15/21 TBD
PW 4.12.5 Project Construction Award - Added 3/15/21 TBD PW 4.12.6 Construction Start - Added 3/15/21 TBD
PW 4.12.7 Construction End - Added 3/15/21 TBD

4.7 "Welcome Mat"
Program

4.8 Northern/Southern
Gateway

4.9 Bradley Bridge Over
Salt Creek

4.10 Smart Cities for
Infrastructure

4.6 Garbani Interchange
Continued

4.12 Scott Rd / Bundy
Canyon Rd Widening
Updated 5/4/2022 8 of 11
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Strategic Visioning Plan Update
Item Page Number: 30
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Key
New 2022/Pending Completion
Pending Completion
City of Menifee Strategic Plan 2018-2023
Goals and Objectives Implementation Plan
Economic Development 5.1.1 Work with MSJC to Identify Opportunities to Partner ✓ Sep-2018 Economic Development, Community Services, City Manager's Office

5.1.2 Execute MOU Outlining Partnership Jul-2022
City Manager's Office, Subcommittee 5.2.1 Develop Social Media Policy Jun-2022 Economic Development 5.2.2 Create Staffing Plan ✓ May-2018 Economic Development 5.2.3 Monitor Social Media platforms ✓ Completed & Ongoing Economic Development 5.2.4 Create Response Plan ✓ Jul-2019 Economic Development 5.2.5 Create On-going Content ✓ Completed & Ongoing Economic Development 5.2.6 Develop Videos ✓ Completed & Ongoing Economic Development 5.2.7 Develop Graphics Materials ✓ Completed & Ongoing Economic Development 5.2.8 Create Menifee Minute Series ✓ Completed & Ongoing Economic Development 5.2.9 Create Live- Feeds featuring Town Halls, & Events ✓ Completed & Ongoing Economic Development 5.3.1 Create Staffing Plan ✓ May-2018 HR 5.3.2 Recruit & Hire ✓ May-2019
Economic Development 5.3.3 Create Communications Plan for Content ✓ Jul-2019 City Manager's Office 5.4.1 Partner with Local HOA's ✓ Completed & Ongoing City Manager's Office 5.4.2 Town Halls (Chats with the City Manager and Council District Meetings) ✓ Completed & Ongoing City Manager's Office, Community Services 5.4.3 Town Halls at Local Events - Added 5/7/19 ✓ Completed & Ongoing City Manager's Office, Community Services 5.4.4 Public recognition for youths' & college students' contributions (include "stories") - Added 3/12/20 ✓ Completed & Ongoing
Community Services, IT, City Manager's Office 5.4.5 Create Informational Interactive Maps - Added 3/15/21 TBD Community Services, Economic Development 5.5.1 Identify Partners - Added 3/12/20 ✓ Feb-2021 Economic Development, Community Services 5.5.2 Execute MOUs - Added 3/12/20 Jul-2022 City Clerk 5.6.1 Easy Access Online Records Request - Added 3/12/20 ✓ Mar-2020 City Clerk, IT 5.6.2 Online Records Lookup (Laserfiche Public Portal) - Added 3/12/20 ✓ Mar-2022 City Clerk 5.6.3 2020 Elections Information Page - Added 3/12/20 ✓ Jul-2020 City Clerk 5.6.4 Updated Agenda Management System - Added 3/12/20 ✓ Jan-2021

5.3 Public Information
Officer

5.4 Community
Education Outreach

5.5 Create Health Care
/Medical Partnerships

5.2 Social Media
Increased Presence

5.6 Public Records, Open
Access & Public
Transparency

5. Community Outreach

5.1 Partner with MSJC
Updated 5/4/2022 9 of 11
Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 31
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Key
New 2022/Pending Completion
Pending Completion
City of Menifee Strategic Plan 2018-2023
Goals and Objectives Implementation Plan
Community Development, Building & Safety, PW/Engineering, IT

5.6.5 Accela Citizens Access / Online Permitting Portal - Added 3/12/20 ✓ Jan-2021 Finance, City Manager's Office, IT 5.6.6 OpenGov Implementation - Added 3/12/20 ✓ Mar-2021

5.6 Public Records, Open
Access & Public
Transparency Continued
Updated 5/4/2022 10 of 11
Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 32
Menifee Mayor and City Council May 4, 2022

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Key
New 2022/Pending Completion
Pending Completion
City of Menifee Strategic Plan 2018-2023
Goals and Objectives Implementation Plan

6.1 Workspace City Manager's Office 6.1.1 Adequate Space for Staff and Future Recruitments ✓ Completed & Ongoing

6.2 Staffing City Manager's Office, HR 6.2.1 Increase Expected Customer Service with Increased Staffing ✓ Completed & Ongoing HR 6.3.1 Complete Classification & Compensation Study - Added 2/16/22 Jun-23 HR 6.3.2 Conduct Employee Survey - Added 2/16/22 Jun-22 City Manager's Office, HR 6.3.3
Enhance Menifee University Program to Include Leadership/Supervisory Training - Added 2/16/22 ✓ Complete & Ongoing

6.3 Employee Retention
& Development

6. Workforce
Updated 5/4/2022 11 of 11
Item Title: 12.1
Strategic Visioning Plan Update
Item Page Number: 33
Menifee Mayor and City Council May 4, 2022

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CITY OF MENIFEE
SUBJECT: Agreement with Perris Union High School District for Student Resource Officer Services
MEETING DATE: May 4, 2022
TO: Mayor and City Council
PREPARED BY: Chris Karrer, Police Captain
REVIEWED BY: Pat Walsh, Police Chief
APPROVED BY: Armando G. Villa, City Manager
-------------------------------------------------------------------------------------------------------------------------------

RECOMMENDED ACTION

1. Approve and Authorize the City Manager to sign an agreement with the Perris Union High School District for Student Resource Officer services.

DISCUSSION
Background
The City of Menifee Police Department has set the goal of establishing a School Resource Officer (SRO) program to support school safety and to stay consist with the City’s Strategic Visioning Plan of creating a safe and attractive community. The SRO program is structured to assist staff, parents, and students with feeling safe while in a learning environment. The Perris Union High School District (PUHSD) shared the same thoughts and desires to partner in this program. The School Board approved a contract for School Resource Officer (SRO) services on April 13, 2022 where they would share funding for an SRO position, in an estimated amount not-to-exceed $170,028 for 50% of two officers for the 2022/23 school year. The contract is a four-year contract with increases not-to-exceed 5% per year.

A goal of the City and District is to ensure adequate public safety in the schools, and one method of increasing safety at schools is to dedicate full-time school resource officers (SRO) to school campuses. The Police Department has developed guidelines for the SRO with a multifaceted approach to increase school safety and encourage a positive learning environment. The basis of these guidelines would begin with the SRO providing a highly visible presence at school campuses.

The SRO would continue working under the direction of the City’s Chief of Police, or designee, with School District input on assignments as outlined in the agreement.

Item Title: 12.2 Agreement with Perris Union High School District for Student Resource Officer Services Item Page Number: 1
Menifee Mayor and City Council May 4, 2022

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City of Menifee Staff Report
Agreement with Perris Union High School District for SRO Services May 4, 2022

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Entering into an agreement with PUHSD to partner in providing two SRO’s would fulfill the objective that will be proposed to the City Council for Police Services in the budget for fiscal year 2022/23. The Police Department has an existing police officer currently trained to the SRO, and would add a second officer pending final approval of the agreement by the City Council. The SRO would continue to serve as a resource for teachers, providing classroom presentations that complement the schools’ curriculum, and discuss issues that promote responsible citizenship and give students a better understanding of our legal system.

STRATEGIC PLAN OBJECTIVE
Safe and Attractive Community

FISCAL IMPACT
The cost to provide a dedicated, full-time SRO’s (40 hours per week), including salary and benefits, is estimated not-to-exceed $170,028. The proposed agreement shares the cost of two SRO’s with PUHSD, making the District’s portion of the cost not-to-exceed $170,028 for fiscal year 2022/23. Upon City Council approval, the cost for the second SRO would be included in the fiscal year 2022/23 budget along with the offsetting revenue that would be received from PUHSD.

ATTACHMENTS

1. SRO Program Description

2. PUHSD Agreement
Item Title: 12.2 Agreement with Perris Union High School District for Student Resource Officer Services Item Page Number: 2
Menifee Mayor and City Council May 4, 2022

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SCHOOL RESOURCE OFFICER
The Menifee Police Department School Resource Officer (SRO) program is designed to provide support to the staff and student body of our schools. The SRO program is a partnership between the City of Menifee, and the Perris Union High School District. The program will consist of at least two SROs, with one assigned to each of the High School Campuses and one Community Service Officer (CSO) assigned to the program as a youth services coordinator assisting with training programs and interacting with student and faculty groups. The SRO’s will be responsible for working with the districts at developing campus safety protocols, interacting daily with students, and providing educational material to faculty, parents, and students.

GOAL
The main goal of the SRO is to prevent juvenile delinquency by promoting positive relations between youth and law enforcement. The SRO position encompasses three major components which allow the SRO to achieve this goal:
Counseling
Education
Law enforcement
These three components allow the SRO to take a proactive approach to campus safety and positive learning environments through collaboration with faculty and family members.

EDUCATION AND COUNSELING
The SRO provides education of law-related material to students, parents, and district faculty.

This is accomplished through classroom instruction, public meetings, and community engagement gatherings at school sites. Topics typically include social media safety, bullying prevention, drug safety and awareness, and many others.

The SRO’s primary goal of bridging the gap between juveniles and Law Enforcement starts with positive interactions and collaboration with school administration. The SRO becomes involved in the students' lives as a positive role model, encouraging confidence and growth mindset objectives for students. The joint effort with the Riverside County District Attorney’s office provides opportunities for juvenile diversion programs which work toward curtailing criminal behavior rather than starting with punishment.

CAMPUS ENFORCEMENT
The SRO provides all law enforcement duties on campus, such as campus safety evaluations and enforcement of criminal and traffic violations. The SRO is not a substitute to campus faculty who enforce campus rules but will assist with maintaining order.

Item Title: 12.2 Agreement with Perris Union High School District for Student Resource Officer Services Item Page Number: 3
Menifee Mayor and City Council May 4, 2022

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SRO STAFFING
The SRO program will be staffed initially with one police officer at each high school location serving in the role as the School Resource Officer. These officers will be responsible for developing relationships with school district personnel, school site faculty, and students. If additional officers are requested to serve as SRO’s by MUSD, or RSD, responsibilities will be modified to fit the contractual obligations.

SRO SUPPORT STAFF
In order to provide premier service and make this program successful, the SRO program will need to have commitments and support components. These commitments and components are consistent with a multi-year contract for services, school district input on the selection process, a working office at the school district or school site, and inclusion of support staff from the police department.

The police department has committed to providing management, supervisory, and professional staff to oversee and execute daily functions of law enforcement related actions in support of this program. The SRO will be assisted by a full time Community Service Officer assigned to youth services, maximizing law enforcement presence at all educational levels.

COST OF PROGRAM
SRO and vehicle $170, 028 for the first year.
oAdjustments will be made annually in conjunction with actual salary costs. Events occurring outside of normal work hours for the SRO, or which require additional officers will be billed at an overtime rate of 1.5% of the base salary of staff utilized.

These costs will be provided 30 days in advance if the request is made at least 60 days in advance of the event.
The police department will provide the following management and support positions at no cost.

Position
oChief
oCaptain
oLieutenant
oSergeant
oCommunity Service
Officer
oRecords
oDispatch
oHuman
Resources
oAdministrative
Services
o
Item Title: 12.2 Agreement with Perris Union High School District for Student Resource Officer Services Item Page Number: 4
Menifee Mayor and City Council May 4, 2022

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SRO Agreement City of Menifee 2022-23 to 2026-27 School Years Perris Union High School District

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AGREEMENT BETWEEN THE CITY OF MENIFEE AND THE PERRIS UNION HIGH SCHOOL DISTRICT TO PARTICIPATE IN THE SCHOOL RESOURCE OFFICER PROGRAM FOR THE 2022-23 TO 2026-27 SCHOOL YEARS This Agreement Between The City of Menifee And Perris Union High School District To Participate In The School Resource Officer Program For The 2022/23 - 2026/27 School Years (“Agreement”) is made and entered on July 1, 2022, between the City of Menifee, a General law city, located at 29844 Haun Rd, Menifee, California, 92586, hereinafter referred to as "CITY," and the Perris Union High School District, 155 E. 4th Street, Perris, CA 92570, a public entity, hereinafter referred to as "DISTRICT" (individually referred to as “Party” and collectively “Parties”). A. Recitals. WHEREAS, CITY and DISTRICT have identified a need to provide additional law enforcement among DISTRICT’s school sites; and WHEREAS, CITY and DISTRICT share common goals that include the provision of programs within DISTRICT’S jurisdiction that address the needs of students at risk; and WHEREAS, CITY and DISTRICT desire to work cooperatively toward these goals by entering into this Agreement to place Menifee Police Officers as School Resource Officers on DISTRICT campuses, as needed, to work in partnership with DISTRICT to provide a safe environment for learning that encourages the development of social responsibilities among the students, and to be a visual deterrent to aberrant behavior and thereby enhance DISTRICT’s campus control and student protection B. Agreement NOW, THEREFORE, the parties hereto agree as follows: 1. TERM. This Agreement shall be effective from July 1, 2022, through June 30, 2027, unless sooner terminated pursuant to the Section B.6 of this Agreement (the “Term”). 2. SCOPE OF WORK. a. CITY agrees to provide two (2) Police Officers to serve as School Resource Officers; hereinafter called “SROs”, for its participation in the School Resource Officer Program related to the provision of SERVICES to DISTRICT. SERVICES under this Agreement shall mean activities such as working with DISTRICT administration to investigate and resolve campus incidents, providing class presentations on relevant law enforcement issues, patrol of the high school, counseling of students and their parents, serving as a liaison at elementary and middle school sites, attending School Attendance Review Board (SARB) meetings, working with the Probation Department and other law enforcement official, and such other tasks mutually agreed upon by DISTRICT and CITY Item Title: 12.2 Agreement with Perris Union High School District for Student Resource Officer Services Item Page Number: 5
Menifee Mayor and City Council May 4, 2022

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SRO Agreement City of Menifee 2022-23 to 2026-27 School Years Perris Union High School District

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provided that the School Resource Officer (“SRO”) shall not be required to perform such tasks or activities beyond the authority vested by applicable law (collectively the “SERVICES”). b. CITY agrees to assign two (2) full-time SROs to provide SERVICES under this Agreement at both high school sites located in the boundaries of the city limits. SERVICES shall be provided by CITY to DISTRICT as follows: The SROs will work a 5/8 work schedule or adjusted with agreement from DISTRICT, generally Monday through Friday, during student instructional days in accordance with adopted and published attendance calendar for each academic year and commencing the first day of student instruction through the last day of scheduled student instruction days. c. Prior to the commencement of this Agreement, CITY agrees to provide two (2) full-time SRO's in April 2022, or as soon as reasonably possible, to complete the 2021-22 academic year. The cost of any SRO services delivered prior to July 1, 2022 shall be born by the CITY and there shall be no cost to the DISTRICT for services prior to the commencement date of the Agreement. However, the parties agree to extend the indemnification protections set forth in section 8 of this agreement to any SRO services provided to the District by the CITY prior to the commencement date of this Agreement. d. Because DISTRICT and CITY holidays may not correspond, holiday time will be taken by SROs in accordance with DISTRICT holidays during contract period. The excess days shall be taken with reasonable notice to DISTRICT but shall not conflict with the schedule of duties mutually developed by DISTRICT and CITY. e. Training for SRO’s will be reserved for non-student days as best as possible. If absences of an SRO exceed one working week for any reason, another qualified officer will be assigned to the campus allowing for continued services until the SRO returns. f. CITY agrees to make available ADDITIONAL SERVICES for evening events such as PTA meetings, Back-to-School nights, Open Houses, sporting events, dances, or other school-sponsored events, which fall outside of identified student instructional days and/or outside of the hours set forth under Section B.2.b of this Agreement (collectively “ADDITIONAL SERVICES”). DISTRICT agrees to provide additional compensation to CITY at a rate equal to one and one-half (1 ½) times the rate of pay of the SRO(s) established by CITY, for actual hours worked outside of the hours set forth under Section B.2.b or on days that are not designated student instructional days. In addition, CITY reserves the right to replace or supplement SROs for ADDITIONAL SERVICES with non-SRO Police Officers. ADDITIONAL SERVICES shall be approved by DISTRICT, in advance, invoiced together with normal invoicing for the applicable period in accordance with Section B.4 of this Agreement. Any services provided to the District prior to the effective date are not considered ADDITIONAL SERVICES. 3. SRO ASSIGNMENT. The SRO(s) assigned to DISTRICT under this Agreement shall be selected by CITY, with collaboration of DISTRICT and shall work under the supervision of the Police Department Operations Captain. At all times during the Term of this Agreement, the assigned SRO shall adhere to and obey all DISTRICT rules and Item Title: 12.2 Agreement with Perris Union High School District for Student Resource Officer Services Item Page Number: 6
Menifee Mayor and City Council May 4, 2022

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SRO Agreement City of Menifee 2022-23 to 2026-27 School Years Perris Union High School District

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regulations pertaining to the DISTRICT’S operations of its school, unless otherwise authorized by DISTRICT, or unless such compliance is not practicable due to exigent circumstances. CITY shall retain and have full authority to act and discharge its law enforcement duties pursuant to the policies and practices of the Menifee Police Department. a. CITY shall retain the full responsibility and authority to direct and control the employment activities of the SRO(s) and supervise and discipline SRO(s) in accordance with the collective bargaining agreement between the CITY and the Menifee Police Officer’s Association MOU then in effect. In addition, CITY shall retain the right to approve requests for sick leave, vacation, or other absences relating to an assigned SRO. 4. COMPENSATION. DISTRICT shall pay CITY an amount not to exceed one hundred seventy thousand twenty-eight dollars ($170,028) which amount includes all expenses such as mileage, parking, transportation, lodging, meals, equipment, and materials for the services of fifty percent (50%) of two (2) full-time SROs who will serve DISTRICT for the 2022-2023 academic year. Each successive year of service will include increases in cost of the SRO not to exceed actual cost or 5% in any one Fiscal Year. CITY shall invoice DISTRICT and detail applicable SERVICES or ADDITIONAL SERVICES, if applicable, on a quarterly basis and payment of each approved invoice shall be made by DISTRICT within thirty (30) calendar days. 5. PROVISION OF MATERIALS. DISTRICT will prepare and furnish to CITY upon request such information and educational materials as is reasonably necessary for the performance of SERVICES by CITY hereunder. DISTRICT shall provide appropriate workspace on each campus for each SRO, and CITY will provide all law enforcement related materials and equipment. 6. TERMINATION OF AGREEMENT. Either Party may at any time, and for any reason, request a review or revision of this Agreement or terminate the Agreement upon the following conditions: Either Party may terminate this Agreement by providing ninety (90) days written notice to the other Party. DISTRICT shall provide written notice of non-renewal at least ninety (90) days before the beginning of the next fiscal year, to wit, July 1st. The PARTY designees must meet no later than January 31, 2026, to discuss renewal of services. Notices shall be given in accordance with Section B.11. The DISTRICT shall compensate the CITY for SERVICES and ADDITIONAL SERVICES rendered under this Agreement up to the date of termination. 7. INDEPENDENT CONTRACTOR STATUS. In the performance of this Agreement, CITY and its employees shall act as an independent contractor and not as employees of DISTRICT. Nothing herein shall be construed or deemed to create the relationship of employee/employer or principal/agent as between DISTRICT and CITY. The directions issued by DISTRICT to CITY only relate to the objectives to be achieved and not the actual means to accomplish such objectives. CITY shall assume responsibility for federal and state income tax withholdings for all CITY employees, including but not limited to Federal Income Taxes, State Income Tax, Federal Insurance Contribution Act, Item Title: 12.2 Agreement with Perris Union High School District for Student Resource Officer Services Item Page Number: 7
Menifee Mayor and City Council May 4, 2022

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SRO Agreement City of Menifee 2022-23 to 2026-27 School Years Perris Union High School District

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State Unemployment Insurance, and State Disability Insurance, and any other deductions of income that CITY is required to make as the employer of the SRO(s). 8. INDEMNITY. a. To the fullest extent permitted by law, each Party shall defend, indemnify and hold the other Party, its elected officials, officers, employees, agents and volunteers (“Indemnitees”) harmless with respect to any liability, claims, suits, actions, arbitration proceedings, administrative proceedings, losses, expenses or costs of any kind, whether actual, alleged, or threatened, reasonable attorneys’ fees incurred by the other Party, court costs, interest, defense costs including expert witness fees and any other costs or expenses of any kind whatsoever without restriction or limitation, to the extent caused by or in any way attributable, actually, allegedly or impliedly, to the negligent acts or omissions or willful misconduct of any of the other Party's employees, volunteers, or associates during the term of this Agreement. All obligations under this provision are to be paid by the other Party as they are incurred. Nothing herein shall be interpreted as obligating either Party to indemnify the other Party against the Indemnitees’ negligence or willful conduct. 9. INSURANCE. CITY, at its sole cost and expense and for the full term of this Agreement shall obtain and maintain at least all the following minimum insurance requirements. All or a portion of the required insurance may be satisfied through the use of a self-insurance program or pooled insurance, if any. CITY must provide an affidavit of self-insurance, or pooled insurance if any. a. Comprehensive General Liability. A policy with a minimum limit of not less than $2,000,000 combined single limit per occurrence for bodily injury and property damage, providing at least all of the following minimum coverages: 1) Premises Operations 2) Blanket Contractual 3) Personal Injury b. Workers' Compensation and Employers' Liability. A policy written in accordance with the laws of the State of California and providing coverage for any and all employees of CITY. 1) This policy shall provide coverage for Workers' Compensation (Coverage A) with statutory limits. 2) This policy shall also provide coverage of $100,000 Employers' Liability (Coverage B). c. Comprehensive Business Auto. A policy with a minimum of not less than $2,000,000 combined single limit per occurrence for bodily injury and property damage. Coverage shall be applicable (without deductibles) to any and all CITY leased, owned, hired, or non-owned vehicles used in pursuit of any of the activities associated with this Agreement. d. Required Endorsements. The policies required to be maintained by this Agreement must contain, or be endorsed to contain, the following provisions:

Item Title: 12.2 Agreement with Perris Union High School District for Student Resource Officer Services Item Page Number: 8
Menifee Mayor and City Council May 4, 2022

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SRO Agreement City of Menifee 2022-23 to 2026-27 School Years Perris Union High School District

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1) DISTRICT, their respective officers, officials, employees, designated volunteers and agents serving as independent contractors in the role of DISTRICT officials, are to be covered as additional insureds as respects: liability arising out of activities performed by or on behalf of CITY; products and completed operations of CITY; premises owned, occupied or used by CITY; or automobiles owned, leased, hired or borrowed by CITY. The coverage shall contain no limitations on the scope of protection afforded to DISTRICT or CITY, their respective officers, officials, employees, designated volunteers or agents serving as independent contractors in the role of DISTRICT or CITY officials which are not also limitations applicable to the named insured. 2) CITY’s insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer’s liability. 3) Each insurance policy required by this Section shall be endorsed to state that coverage shall not be canceled or materially modified except after 30 days’ prior written notice by first class mail has been given to DISTRICT, or 10 days’ prior written notice by express overnight mail if cancellation is due to nonpayment of premiums. 4) Each insurance policy required by this Section shall expressly waive the insurer’s right of subrogation against DISTRICT, their respective officers, officials, employees, designated volunteers and agents serving as independent contractors in the role of DISTRICT officials. 10. COMPLIANCE WITH LAWS. CITY and DISTRICT shall comply with all applicable Federal, State, and local laws, rules, regulations, emergency orders, and ordinances while performing pursuant to this Agreement. 11. NOTICES. Any written notices required during the administration of this Agreement, including notice of termination or cancellation, shall be addressed to respective Party as follows: If to DISTRICT: Perris Union High School District 155 E. 4th Street Perris, CA 92570 Attn: Superintendent If to CITY: City of Menifee 29844 Haun Rd Menifee, California 92586 Attn: City Manager Any notice required or permitted by this Agreement shall be in writing and will be effective when personally delivered on a business day of the receiving party, or three (3) days after deposit in the U.S. Mail, first-class, postage prepaid. 12. STATEMENT OF INTENT AND RULES OF CONSTRUCTION. By entering into this Agreement, the Parties intend not to violate or cause a violation of the terms of Item Title: 12.2 Agreement with Perris Union High School District for Student Resource Officer Services Item Page Number: 9
Menifee Mayor and City Council May 4, 2022

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SRO Agreement City of Menifee 2022-23 to 2026-27 School Years Perris Union High School District

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collective bargaining or other labor agreements to which either may be a party, nor the policies, rules, and regulations governing the employees of either Party hereto. If any provision of this Agreement is inconsistent with such collective bargaining or other labor agreements, or of such policies, rules, and regulations, then the applicable provision of such collective bargaining or other labor agreements, and such policies, rules, and regulations shall take precedence for purposes of the construction of this Agreement. 13. APPLICABLE LAW; VENUE. This Agreement shall be construed under the laws of the State of California. Venue for any action arising out of this Agreement shall be the Superior Court of the County of Riverside, California. 14. ATTORNEYS’ FEES. The prevailing Party in any legal action arising out of this Agreement shall be entitled to recover reasonable attorneys' fees, expert costs, and all costs of suit. 15. SEVERABILITY. If any provision in this Agreement is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the remaining provisions will nevertheless continue in full force without being impaired or invalidated in any way. 16. ENTIRE AGREEMENT. This Agreement constitutes the entire agreement between the parties with respect to the subject matter herein No promise or representation not set forth herein shall be binding or of any force or effect. 17. COOPERATION; FURTHER ACTS. The Parties shall fully cooperate with one another, and shall take any additional acts or sign any additional documents as may be necessary, appropriate, or convenient to attain the purposes of this Agreement. 18. AMENDMENT; MODIFICATION. No supplement, modification, or amendment of this Agreement shall be binding unless executed in writing and signed by both Parties. 19. NO THIRD PARTY BENEFICIARIES. There are no intended third-party beneficiaries of any right or obligation assumed by the Parties. 20. COUNTERPARTS. This Agreement may be signed in counterparts, each of which shall constitute an original and which collectively shall constitute one instrument. [Signatures on the following page] Item Title: 12.2 Agreement with Perris Union High School District for Student Resource Officer Services Item Page Number: 10
Menifee Mayor and City Council May 4, 2022

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SRO Agreement City of Menifee 2022-23 to 2026-27 School Years Perris Union High School District

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IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed. CITY OF MENIFEE A General Law City Dated: ________________________ By: _______________________ Armando Villa City Manager PERRIS UNION HIGH SCHOOL DISTRICT Dated: ________________________ By: _________________________ Grant Bennett Superintendent Item Title: 12.2 Agreement with Perris Union High School District for Student Resource Officer Services Item Page Number: 11
Menifee Mayor and City Council May 4, 2022

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CITY OF MENIFEE
SUBJECT: Menifee Specialized Transit Project
MEETING DATE: May 4, 2022
TO: Mayor and City Council
PREPARED BY: Mariana Mitchell, Community Services Manager REVIEWED BY: Jonathan Nicks, Community Services Director APPROVED BY: Armando G. Villa, City Manager
-------------------------------------------------------------------------------------------------------------------------------

RECOMMENDED ACTION

1. Review and discuss the recommended programs identified in the Menifee Specialized Transportation Needs Assessment; and

2. Determine the best use of the $150,000 Riverside County Transportation Commission (RCTC) Measure A Specialized Transportation program grant funds to serve the needs of the City of Menifee’s underserved populations.

DISCUSSION
Senior Transportation has been a long-standing area of concern for the City. Both the Senior Advisory Committee and the Parks, Recreation, and Trails Commission have tasked City staff with reviewing transportation services for the senior residents of Menifee.

In February 2021, Riverside County Transportation Commission (RCTC) had a call for projects for Measure A Specialized Transit funds for Western Riverside County. City staff had applied for a Dial-A-Ride (provided by the Riverside Transit Agency) Voucher Program. Given that RCTC already provides Measure A funding to the Riverside Transit Agency for the Dial-A-Ride program and the current system is already limited based on capacity, RCTC decided that the proposed voucher program in Menifee would not be the best use of the funds.

Although the initial request for funding for the Dial-A-Ride Voucher Program was not funded, RCTC selected the City of Menifee to conduct a pilot program to determine capacity and needs, committing $150,000 to the selected pilot program. The needs assessment was conducted by RCTC consultant, AMMA Transit Planning Inc., and included the following:
A tailored city-level market analysis for seniors/disabled/low-income population. Education and outreach on existing transportation resources Research on where a transportation subsidy might be an option Provide practical recommendations that the city can take for next steps Item Title: 12.3 Menifee Specialized Transit Project
Item Page Number: 1
Menifee Mayor and City Council May 4, 2022

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City of Menifee Staff Report
Menifee Specialized Transit Project
May 4, 2022

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9 8
3 In April 2021, the pilot program was approved by RCTC and the Menifee Specialized Transit Working Group was created. This group included identification of community stakeholders and representatives from the Senior Advisory Committee and the Parks, Recreation, and Trails Commission. Through monthly meetings with the Working Group, a comprehensive study was created to review existing transportation providers capacity and limitations, while also working towards creating a community survey to determine needs.

The community survey was released for public input from November 20, 2021, through December 31, 2021. Once the survey closed, AMMA Transit worked towards compiling the information and analyzing current available services to develop the attached Menifee Specialized Transit Project Needs Assessment – White Paper (White Paper).

The White Paper outlines the limited capacity of current transportation programs and provides several recommendations to the City of Menifee to fill the gaps of current service providers. After reviewing the recommendations with the Working Group, it has been determined that a multi- pronged approach would be the most beneficial for the City of Menifee. This would include the establishment of a transportation specialist to assist with education and providing appropriate implementation of available transportation programs like last resort use of taxis, Uber, Lyft, and using already existing on-call transportation operators like Care-A-Van.

The needs assessment identifies options to use the RCTC Measure A specialized transit grant funds, to provide specialized door-to-door transportation services to meet the needs of seniors, disabled and low-income populations in the City of Menifee. In the first proposed pilot program option, RCTC funds could be provided to Care-A-Van, a nonprofit specialized transportation provider currently operating in the cities of Hemet, San Jacinto, and Lake Elsinore. Additionally, Care-A-Van is currently in the process of applying for the Federal Transportation Authority (FTA) Section 5310 Funds to expand services into the City of Menifee but will not have access to the funding until the end of calendar year 2022.

If the proposed pilot project is recommended, staff would prepare a service agreement to allow Care-A-Van to expand operations in the City of Menifee. Care-A-Van currently request a donation from riders if they are able to pay. The proposed transportation specialist duties could also be achieved using existing Community Services staff at the Senior Center that already provide resource information and education to our Senior population.

RCTC, AMMA Transit, and City staff presented the White Paper to the Senior Advisory Committee at the March 2022 meeting and the Parks, Recreation, and Trails Commission at the April 2022 meeting. Both groups recommended moving forward with developing Menifee’s Specialized Transit Program. This included the establishment of a contract with Care-A-Van to provide door- to-door transportation services for underserved populations in the City utilizing the RCTC Measure A Specialized Transportation program grant funds.

The program sustainability is based upon the renewal of RCTC Measure A Specialized Transportation grant funding and/or Federal Transportation Authority funding. Ridership is also a major factor; if ridership decreases, the funding may not be granted or renewed.

Item Title: 12.3 Menifee Specialized Transit Project
Item Page Number: 2
Menifee Mayor and City Council May 4, 2022

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City of Menifee Staff Report
Menifee Specialized Transit Project
May 4, 2022

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9 8
3 STRATEGIC PLAN OBJECTIVE
Accessible and Interconnected Community

FISCAL IMPACT
There is no immediate fiscal impact. If the City Council provides direction to move forward with specialized transportation services provided by Care-A-Van, it would be contingent upon the pilot program funding utilizing the $150,000 grant allocation from the RCTC Measure A Specialized Transit fund until Care-A-Van receives final approval of grant funding from FTA. The use of the Measure A Specialized Transit funds will require approval from both RCTC and the City Council.

ATTACHMENTS

1. Menifee Specialized Transit Project Needs Assessment – White Paper Item Title: 12.3 Menifee Specialized Transit Project
Item Page Number: 3
Menifee Mayor and City Council May 4, 2022

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Prepared for:

Prepared by:

APRIL 2022

MENIFEE SPECIALIZED

TRANSIT PROJECT

NEEDS ASSESSMENT
White Paper - Final Draft
Item Title: 12.3 Menifee Specialized Transit Project
Item Page Number: 4
Menifee Mayor and City Council May 4, 2022

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MENIFEE SPECIALIZED TRANSIT PROJECT NEEDS ASSESSMENT
WHITE PAPER — FINAL DRAFT
i

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Item Title: 12.3 Menifee Specialized Transit Project
Item Page Number: 5
Menifee Mayor and City Council May 4, 2022

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MENIFEE SPECIALIZED TRANSIT PROJECT NEEDS ASSESSMENT
WHITE PAPER — FINAL DRAFT
ii
Menifee Specialized Transit Project
Needs Assessment
White Paper — Final Draft

Table of Contents

1. INTRODUCTION .................................................................................................................................................. 1 WHY THIS PROJECT? ....................................................................................................................................................... 1 PROJECT PROBLEM STATEMENT ........................................................................................................................................ 1 RCTC’S MEASURE A SPECIALIZED TRANSIT PROGRAM FUNDS CHOICES .................................................................................... 2 CONTEXT PROVIDED BY RIVERSIDE COUNTY’S COORDINATED PLAN .......................................................................................... 2

2. WHAT CONDITIONS IMPACT MOBILITY IN MENIFEE? ......................................................................................... 4 WHO AND WHERE ARE THE PEOPLE LIKELY TO NEED TRANSPORTATION? .................................................................................. 4 TRANSIT RESOURCES EXIST IN AND AROUND MENIFEE ........................................................................................................... 7 WHO IS USING AVAILABLE TRANSIT SERVICES? .................................................................................................................. 10

3. MOBILITY CHALLENGES THAT EXIST IN MENIFEE .............................................................................................. 14 COMMUNITY ENGAGEMENT APPROACH............................................................................................................................ 14 WHERE DO PEOPLE WANT TO TRAVEL? ........................................................................................................................... 14 INPUT FROM STAKEHOLDER INTERVIEWS ........................................................................................................................... 15 COMMUNITY E-SURVEY INPUT ........................................................................................................................................ 17 KEY FINDINGS ON MOBILITY CHALLENGES ......................................................................................................................... 21

4. SERVICE SOLUTIONS FOR A SPECIALIZED TRANSIT PILOT PROJECT IN MENIFEE ................................................ 22 A PROGRAM OF PROJECTS APPROACH .............................................................................................................................. 22

1. MOBILITY MANAGEMENT ...................................................................................................................................... 22

2. ON-DEMAND TRIP SUBSIDY PROGRAM .................................................................................................................... 24

3. SENIOR CENTER/SHOPPING SHUTTLE ....................................................................................................................... 27

5. CONSIDERATIONS IN IMPLEMENTING A MENIFEE TRANSPORTATION RESPONSE ............................................ 31 REGIONAL VERSUS LOCAL TRIP-MAKING ........................................................................................................................... 31 DIRECTLY OPERATED VERSUS CONTRACTED OR PARTNERSHIP TRANSPORTATION ....................................................................... 31 CRITICAL ROLE OF PUBLIC EDUCATION AND PROMOTION ..................................................................................................... 32 UPCOMING GRANT OPPORTUNITIES ................................................................................................................................. 32 MEASURING SUCCESS ................................................................................................................................................... 33

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1 Menifee Specialized Transit Project
Needs Assessment
White Paper — Final Draft

1. INTRODUCTION
Why This Project?
This Needs Assessment was sponsored by the Riverside County Transportation Commission (RCTC) on behalf of the City of Menifee (City) and was conducted by RCTC’s consultant, AMMA Transit Planning. In early 2021, the City submitted a grant application for RCTC’s Measure A Specialized Transit Program. This Measure A program utilizes a voter-approved half-cent sales tax to support specialized transportation services that serve older adults, persons with disabilities and truly needy individuals.

The City’s application was to purchase Riverside Transit Agency (RTA) Dial-A-Ride vouchers for older adults. The project was designed to provide free transportation to seniors 65 years and older who are homebound, while gathering data on transportation needs and ridership patterns of older adults in order to determine future development of a more robust senior transportation program.

Ultimately, RCTC determined that the original proposed project did not meet the Measure A Specialized Transit Program objective. However, there was a need to better understand the transportation needs of older adults and other underserved residents, and RCTC funded this analysis and awarded a $150,000 Measure A grant to Menifee to subsequently implement a pilot project to address identified transportation needs.

This Needs Assessment proposes solutions for a City-implemented pilot project to address mobility needs eligible for Measure A support and responsive to Menifee residents’ mobility challenges.

Project Problem Statement
Early in the development of this project, and with the assistance of the project’s Working Group, the following Problem Statement was developed to characterize this work effort and its outcomes.

Additional details about the Working Group and their input are provided in Chapter 3.

This project will:
 Meet local trip needs — to make it easier to make local, short trips within Menifee’s low- density, suburban environment.
 Support information, promotion and travel training — to encourage and build confidence in available transit.

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2  Address affordability — to ensure that those who are neediest have access.  Address the built environment — to make it easier and safer to “get” to public transit.  Minimize duplication of transportation services — to stretch scarce resources.

RCTC’s Measure A Specialized Transit Program Funds Choices RCTC is responsible for administering Measure A funds, Riverside County’s first voter-approved half-cent sales tax for transportation improvements, first passed in 1988. In 2002, Measure A was extended by Riverside County voters and will continue to fund transportation improvements through 2039.

A portion of the tax generated in Western Riverside County supports specialized transportation services directed to three target groups: seniors, persons with disabilities and/or individuals who are truly needy. This specialized transportation funding is available only in Western Riverside County, between the Orange County border to the west, the San Bernardino County border to the north, Cabazon/Banning to the east and the San Diego County border to the south. Measure A fund allocations for the Coachella Valley and the Palo Verde Valley are directed to public transit operators in those regions.

Measure A specialized transit funding supports directly operated services that expand or extend existing transit or fill mobility gaps that would otherwise exist without these services. RCTC awards and allocates Measure A funding under its Specialized Transit Program. RCTC invites proposals for project funding every two or three years through a competitive process. Eligible applicants include local government authorities, human and social services agencies, Tribal governments, private nonprofit organizations, and public transportation operators. Measure A funds may be used for operating or capital purposes related to the provision of specialized transportation services. The Measure A Specialized Transit Program requires that all projects selected for funding address the mobility needs and potential strategies identified in Riverside County’s Coordinated Plan.

Context Provided by Riverside County’s Coordinated Plan The “Public Transit — Human Services Transportation Coordination Plan for Riverside County, 2021-2025” (referred to as the “Coordinated Plan”) provides important background to this Needs Assessment as it documents mobility needs and gaps of seniors, persons with disabilities, persons of low income, veterans and tribal members living and traveling within Riverside County (County).

Through goals to enhance mobility, strategies and potential projects, this Coordinated Plan provides direction to Riverside County stakeholders that include RCTC, the County’s public transit providers and human service agencies, as well as sovereign Tribes, municipalities and the County.

The coordinated planning process documented in the Coordinated Plan is required by Federal Transit Administration (FTA) Circular 9070.1G, originating in Public Law 109-059, SAFETEA-LU, as amended in Public Law 112-141, MAP-21.

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3 Key findings of relevance to Menifee and its surrounding areas from the Coordinated Plan that underscore mobility questions raised by the City of Menifee’s Measure A application include:
 Medical trips to health care specialists can be difficult to make, including to out-of-area or distant locations, such as San Diego County.
 Lack of sidewalks in suburban and rural areas make travel difficult and unsafe.  Transit information, education and training are needed.  Youth need to get to and from school, where school buses are not provided.  When asked about transportation challenges faced in the past year, top answers for the region were:
o Lack of safe sidewalks or bike paths/lanes.
o Don’t know how to ride transit.
o Transit trips take longer than my ability to travel.
 Open-ended comments included the following topics about transportation concerns in the Greater Menifee area:
o Unserved areas are too far to get to transit stops.
o Need specialized service due to medical condition or disability. o Schedule and frequency issues included buses that stop running too early and were too infrequent.
o Buses don’t run where people need to go.
o Accessibility issues included a need for shade at stops and transit needs to be safe and accessible.

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4 2. WHAT CONDITIONS IMPACT MOBILITY IN MENIFEE?
Who and Where Are the People Likely to Need Transportation? The City of Menifee, located in Western Riverside County, has a total population of 94,738 persons, according to the 2019 U.S. Census American Community Survey (ACS). Menifee is a suburban community with a mix of many new, large family developments, senior living communities, mobile parks and rural areas with large and often underdeveloped lots. Many areas of the city have ranch-style homes that lack sidewalks and have long walking distances from the front door to the street, making it difficult to serve by public Dial-A-Ride programs. The low population densities of these areas are also
inefficient for public fixed-route service, as sparsely populated areas typically generate low ridership on
buses and are not a cost-effective way to provide
transit.

The City of Menifee was officially established on
October 1, 2008, incorporating the existing
communities of Sun Valley, Quail Valley, Paloma
Valley and Romoland into one city. The City
boundaries incorporate 46.6 square miles, which
equates to 2,033 persons per square mile,
consistent with the density of neighboring cities,
such as Perris (2,170) and San Jacinto (1,951) but
lower than the nearby cities of Murrieta (3,592) and
Temecula (3,091). The population density of
Menifee is expected to be reported at higher levels
in future U.S. Census counts due to the significant
number of housing developments recently built and
currently under construction.

Compared to the State of California as a whole,
Menifee has greater proportions of older adults and persons with disabilities, with 17,124 persons, or 18.1% of the total population, over 65 years of age, which is over three points above the statewide proportion of seniors. Also, 12.9% of the population, or 12,228 persons, report at least one type of self-identified disability characteristic (Table 1), more than two points above the statewide proportion of people with disabilities. The youth population of 25,768 persons, 27.2% of the City’s population, is almost 5% higher than the state average.

Poverty threshold guidelines are published annually in the Federal Register by the U.S.

Department of Health and Human Services and calculated based on household size by the U.S.

Census. RCTC’s Measure A Specialized Transit Program and FTA’s formula transportation funding for persons of low income establish the threshold for inclusion of persons with low incomes at 150% of the federal poverty level. Menifee is more affluent than the rest of the state, with only

13.9% of the population identified as low income compared to 19.2% for California overall.

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5 The City’s occupied housing units of more than 29,000 are primarily vehicle-dependent, with only

3.5% of existing households reporting no vehicle for transportation. The state average of no- vehicle households is twice as high at 7.1%.

Table 1: City of Menifee Demographics
Demographics City of
Menifee % of Total California % of Total
Total Population [1] 94,738 100% 39,512,223 100%
Adults 18-64 51,846 54.7% 24,786,161 62.7%
Seniors 65+ 17,124 18.1% 5,834,998 14.8%
Youth 0-17 25,768 27.2% 8,891,064 22.5%

Persons with Disabilities [2] 12,228 12.9% 4,124,423 10.4% Persons of Low Income (150%) [3] 13,139 13.9% 7,597,031 19.2%

Total Households [4] 29,356 100.0% 13,157,873 100.0%
Households with No Cars 1,041 3.5% 929,634 7.1%
Average Persons per Household 3.2 3.0
[1] 2019 ACS S0101 Age and Sex
[2] 2019 ACS S1810 Disability Characteristics
[3] 2019 ACS S1701 Poverty Status in the Past 12 Months [4] 2019 ACS S2504 Physical Housing Characteristics for Occupied Housing Units

The higher proportions of older adults and persons with disabilities in Menifee are of importance to this study, but more specifically, understanding where in the City these residents live will better inform the development of service alternatives to support the anticipated corridors of travel for these populations.

While income information about seniors specifically is not available here, most older adults live on fixed incomes and, as a result, will be price conscious about all living expenses. Affordability concerns for the almost two-in-10 older adults living in Menifee are not unexpected and are likely to present in relation to transportation.

The density of older adults and persons with disabilities is presented in Figure 1 and Figure 2, as reported by the 2019 ACS for the Census-designated Block Groups within Menifee. The greatest densities of these target populations have much geographic overlap, consistent with the locations of many of the City’s senior housing developments and considering that some of the self-reported disability characteristics are also present among older seniors.

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6 Figure 1: City of Menifee Density of Older Adult Population

Figure 2: City of Menifee Density of Persons with Disabilities

2019 Population
Age 65+ (ACS 5-Yr)
> 746

= 450

< 155

Count of Persons Age 65+

2019 Population
Households with 1+ Persons with a
Disability (ACS 5-Yr)
> 439

= 282

< 126

Count of Households
by Census Block Group
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7 Transit Resources Exist In and Around Menifee
Riverside Transit Agency
RTA is the primary public transportation service provider in Western Riverside County and the City of Menifee. The RTA service area encompasses all of Western Riverside County, from the county lines in the west, north and south to the San Jacinto Mountains and the San Gorgonio Pass to the east. Service is provided on fixed-route buses that have predetermined stops for boarding the bus. Dial-A-Ride service is provided on a reservation basis and within ¾ of a mile of fixed-route buses for Americans with Disabilities Act (ADA) compliant paratransit service, and to most locations within Menifee city limits at a higher fare and on a space-available basis.

Additional information about RTA routes and services is available at riversidetransit.com or by
calling the Customer Information Center at (951) 565-5002.

Fixed Route
Fixed-route transit in Menifee is provided by Routes 61 and 74.

Route 61 travels north and south between Perris and Menifee along the I-215 freeway, along Murrieta Road in the northern portion of the city, east and west along Newport Road, and between Menifee and Murrieta along Menifee Road. Route 74 provides east and west service between Menifee, Winchester and San Jacinto, primarily along Newport Road.

RTA’s fixed-route service map for the City of Menifee is presented in Figure 3. Route 61 service is available on weekdays between 4:40 a.m. and 8:15 p.m. and between 6:51 a.m. and 7:23 p.m. on weekends. Service is available on Route 74 between 4:52 a.m. and 8:10 p.m. on weekdays and 6:56 a.m. to 8:08 p.m. on weekends.

The base fixed-route cash fare is $1.75 for the general public and $0.75 for seniors, persons with disabilities, Medicare cardholders and veterans. Unlimited rides can be made through a menu of passes that range from one-day, seven-day and 30-day periods. Fare media also can be purchased through the Token Transit app, allowing passengers to pay their fare using their smartphone on the bus.

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8 Figure 3: Riverside Transit Agency Fixed Route in the City of Menifee

Dial-A-Ride
RTA’s origin-to-destination Dial-A-Ride service operates within ¾ of a mile and during service times equivalent to the local fixed-route bus and is available for persons with disabilities and seniors. Priority is given to riders that have been certified as ADA-eligible, and Dial-A-Ride Plus Lifeline service is available for passengers traveling up to two miles beyond the normal ¾-mile boundary, have no other means of transportation and need to access life-sustaining services.

The base fare for Dial-A-Ride service is $3.50 per one-way trip with a maximum fare of $10.50, depending on the number of zones traveled. ADA-certified passengers may be accompanied by a personal care attendant at no extra charge, and two eligible Dial-A-Ride customers traveling to the same destination can split the required fare for each zone traveled.

Dial-A-Ride service is typically provided on smaller cutaway-type vehicles with multiple wheelchair positions and a wheelchair lift to accommodate passengers using mobility devices. Reservations for Dial-A-Ride service are made one to three days in advance, and riders are given a 30-minute pick-up window for their vehicle to arrive.

Information about Dial-A-Ride services and eligibility is available at riversidetransit.com or by calling the Customer Information Center at (951) 565-5002. Reservations can be made by calling (800) 795-7887.

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9 Independent Living Partnership’s Transportation Reimbursement and Information Program
The Independent Living Partnership (ILP) operates the
Transportation Reimbursement and Information Program (TRIP) that reimburses the cost of transportation to older adults and persons with disabilities who do not drive, have no family to drive for them or are unable to use public transportation. Riders choose and recruit their own volunteer drivers from friends and neighbors they know and trust in their personal vehicles and are reimbursed for each mile they drive, but at no cost to the rider. The program is funded by the RCTC, the Riverside County Office on Aging and FTA’s Section 5310 grant.

Riverside County’s TRIP program delivered almost 140,000 one-way trips to almost 1,200 unique riders in Fiscal Year (FY) 2020, a year that was impacted for almost four months by the stay-at- home orders of the COVID-19 pandemic. The program’s design of using trusted individuals to provide transportation to a friend or neighbor allows the rider to feel safer traveling outside the home during this difficult period. The TRIP program is Riverside County’s most cost-effective mode of transportation, delivering rides for less than $5.00, including the cost of volunteer reimbursement and administration costs.

The convenience of the TRIP program is that the rider can schedule transportation with their volunteer driver at any time that is convenient for them and to any location of their choice. The rider is reimbursed for the miles accumulated for each trip and then pays the driver that amount every month. The reimbursement rate is usually less than the IRS Standard Mileage Rate, around $0.40 per mile, but enough to cover the associated cost of fuel and maintenance of their vehicle for the trips they provide. The resultant cost-per-trip to the Measure A program is more cost- effective than public Dial-A-Ride trips. Eligible applicants may apply for TRIP assistance by calling the Riverside County Aging and Disability Resource Connection’s HelpLink line at 1-800-510- 2020.

Care-A-Van
Care-A-Van Transit is a nonprofit specialized transportation provider. It offers door-to-door transportation for the underserved populations of the elderly, disabled and persons of low income, allowing them access to critically needed resources and services that enhance their quality of life.

The most common destinations include medical appointments, social service agencies, education and job training programs, employment services, shopping assistance and clinical services.

Care-A-Van operates door-to-door service through a fleet of 10 wheelchair-accessible vehicles within the cities and communities of Hemet, San Jacinto Valle Vista, Romoland, Homeland, Winchester, Lake Elsinore, Southwest Corona and Menifee. Service is available Monday through Friday from 6:30 a.m. to 6:30 p.m., with some weekend service provided for special circumstances. Care-A-Van asks their riders for a $1.00 donation, but service is not denied if the rider is unable to pay. Care-A-Van’s primary funding comes from RCTC’s Measure A Specialized Transit Program with matching funds derived from community grants and fundraising activities. In Item Title: 12.3 Menifee Specialized Transit Project
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10 FY 2019-20, Care-A-Van delivered more than 16,000 one-way trips after experiencing a 40% loss of ridership in the final quarter due to the effects of the COVID-19 pandemic.

Interested individuals can learn more about Care-A-Van at careavantransit.com or (951) 791-3572.

Taxi and TNC Services
Information on taxi services or transportation network company (TNCs) services was not readily available. A local taxi operator, Menifee Taxi Company, was identified from internet searches and was contacted, but no information relevant to this study was obtained. In total, 15 taxi companies advertise operating taxi services in Menifee, but the availability or reliability of these services has not been confirmed. Uber and LYFT, on-demand transportation services, are available to Menifee residents but at varying levels as the pandemic experience has proceeded.

Riverside County 2-1-1/211Ride
Riverside County 2-1-1 provides 24/7 multilingual access to a centralized information and referral database that is accessible by telephone (dial 2-1- 1), internet, email or two-way texting. The 2-1-1 program is also a member of the 211Ride collaborative that offers a multi-modal trip planning tool, designed to help clients find transportation options that best meet their needs. Accessible at www.211ride.org, 211Ride advances and enhances commuting in five Southern California counties.

The online one-click solution simplifies trip planning by providing the best transportation options based on a user’s demographic characteristics or specified needs.

Who is Using Available Transit Services?
The majority of public and specialized transportation service in Menifee is provided by RTA and the TRIP programs. An assessment of trip volumes is presented in Table 2 for the pre-COVID-19 period of October 2019 and the pandemic-affected period of October 2020. RTA services were greatly impacted by the stay-at-home orders of 2020, as were public transit programs across the country, experiencing losses of -69% in ridership on fixed-route buses and -61% on Dial-A-Ride.

Conversely, ILP’s TRIP program maintained the same service between the two periods, a result of the personal relationships between riders and their self-recruited volunteer drivers.

Table 2: Boardings, October 2019 and October 2020
Total Boardings
Service Oct-19 Oct-20 % Change
RTA Fixed-Route (61 and 74) 9,254 2,851 -69%
RTA Dial-A-Ride 1,457 572 -61%
ILP TRIP 339 342 1%
Total 11,050 3,765 -66%

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11 The location of provided trips is further detailed in Figures 4 and 5, with the greatest volume of boardings centered along the I-215 corridor, primarily in the shopping centers at Cherry Hills Boulevard and at Newport Road for RTA’s Dial-A-Ride service. Boardings and alighting activity at the RTA bus stops with the highest utilization rates in Menifee experienced significant declines at all locations during the pandemic, including the most active stop at Mount San Jacinto College.

Boardings for the TRIP program more commonly occur at residential locations, such as the Vineyards at Menifee Senior Community.

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12 Figure 4: October 2019 Utilization of RTA and TRIP Services

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13 Figure 5: October 2020 Utilization of RTA and TRIP Services

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14 3. MOBILITY CHALLENGES THAT EXIST IN MENIFEE
Community Engagement Approach
Three community engagement strategies provided information on mobility needs and requirements of Menifee residents.

These involved:

1. A Working Group that met four times via video
conferencing, between August and December 2021,
to advise on project activities, with an anticipated
March meeting in 2022 to provide input on solutions
and City direction.

2. Stakeholder interviews to better understand mobility challenges of area residents.

3. A community E-Survey that was widely distributed
and promoted during November 15, 2021, and
January 3, 2022, to hear directly from residents.

Where Do People Want to Travel?
The Working Group for this effort identified key destinations for Menifee residents for shopping and errands, medical and health care trips, and recreation. These destinations were used in the E- Survey to begin understanding where residents have difficulties traveling. Figure 6 presents many of these popular destinations in Menifee and neighboring communities. Notably, destinations are clustered along I-215 and other major roads: Newport, Haun, Menifee, McCall and Murrieta, among others.

Working Group Membership
Representatives of:
 City of Menifee Community
Services
 Kay Ceniceros Senior Center
 City Parks and Recreation
Commission
 City Senior Services
Commission
 City of Calimesa (Observer)
 Riverside Transit Agency
 Riverside County
Transportation Commission
 Consultant Team: AMMA
Transit Planning
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15 Figure 6: Key Destinations in Menifee Area of Older Adults and Persons with Disabilities

Input from Stakeholder Interviews
Stakeholders and community leaders were interviewed and identified with the assistance of the Working Group as individuals with knowledge of residents’ travel requirements within the City and in Greater Southwestern Riverside County. Interviewees included the Working Group members themselves and representatives of the TRIP Independent Living Partnership, the Family Services Association, Community Action Partnership, Kay Ceniceros Senior Center and the South Western Riverside Cooling Center, which works closely with the public library system.

The following themes summarize topics raised by these stakeholders:

Ba rriers to us e existing transportation services exist.  A recurring theme is a lack of awareness and uneven awarenes s of existing transportation choices. Some contacts, including those working with senior populations, were unaware of RTA’s Dial-A-Ride or the TRIP mileage reimbursement program. Others recognized RTA fixed route but were unaware of specialized, door-to-door transportation services or how to access them.

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16  Loss of RTA’s travel training program , which countered fear of use of transit, was identified as a lost opportunity. The discontinuation of RTA trainers coming out to the Senior Center (while not missed during the pandemic when the center was closed) was noted as unfortunate going forward, as these visits helped seniors overcome apprehension about using public transportation. These recurring visits by RTA trainers also countered the difficulty some older adults have in asking for help in trying a “new” service.
 RTA services ’ hourly frequency was a concern for potential riders — that if one missed the bus, it would be a long wait until the next one. Such apprehensions reportedly inhibit trying transit, particularly among seniors who might be driving less and considering alternative transportation.
 Distances to the RTA services , specifically the north-south service corridor of Rt. 61 and the east-west service of Rt. 74, means that it is a long walk to an RTA bus stop for many residents. This was particularly true for residents of some senior living communities, such as the Oasis Community and those near Canyon Lake.
 Long waits for the Dial -A-Ride vans and fare affordability , where longer trips climbed to $10 each way, are among the barriers to using RTA’s demand response service, which has some eligibility constraints.

Built environment issues make it difficult to use available public transit services.  Menifee is a suburban, low -density city with long distances between residences and transit routes , presenting difficulties for those who have mobility issues. While Dial-A- Ride is available to some, it may not be a good fit for those who are simply decreasing driving or ceasing driving because of various age-related concerns.  Limited sidewalks make it difficult to walk in some Menifee suburban neighborhoods, including walking to a bus stop. Walking without a sidewalk, in very car-centric neighborhoods, can feel unsafe for both able-bodied pedestrians and those with even modest mobility concerns.

Unmet trip needs and latent demand for transportation likely exist.  Menifee’ s senior population reflects nearly two in 10 residents over age 65. The Senior Center provides nearly 50 weekly home-delivered meals to homebound seniors, as of this writing, both pointing to levels of mobility need that individuals cannot themselves meet.  An aging senior population represents diverse senior markets , with different transportation needs and information paths:
o Younger seniors may be more tech-oriented and adventuresome, willing to travel across the region and utilize transit’s trip planning and fare payment apps. o Older seniors may have more limited trip distance, but more acute travel needs, and use more traditional media and information sources of paper and telephone.

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17 o Seniors who are substantially disabled may be helped by RTA’s Dial-A-Ride services or the ILP TRIP program, and may or may not be aware of these opportunities.

Community E-Survey Input
A survey designed to bring back some
quantitative information on mobility topics was
widely distributed by the City, RCTC and the
consultant team. The E-Survey received 423
responses, with four of those completed by
Spanish speakers. Both English and Spanish
language responses are reported together
here.

About the Respondents
 The majority of respondents (56%) are 55 years and older. A quarter (26%) of respondents are between the ages 65 and 74, and 12% are 75 years and older.  Four percent of respondents identify as Black, 21% as Hispanic or Latino, and 63% as White.
 Seventy-seven percent drive themselves, 5% use RTA or RTA Dial-A-Ride, 19% walk and 14% ride a bike for most trips.
 Among older adult respondents (55 and older), 9% use RTA fixed route, 9% use RTA Dial-A-Ride, 3% use Care-A-Van, 1% use TRIP, and 29% use Uber or Lyft. o 9% are not aware of RTA Dial-A-Ride, 16% are not aware of Care-A-Van and 21% are not aware of TRIP.
 Ten percent don’t drive and 3% don’t have a car available.  Twenty-one percent (48 individuals) use a mobility device.

About Transportation Concerns and Needs
Just under half, 46% of respondents or 176 individuals, reported that they have a lack of transportation in and around the City of Menifee. Of this group, 161 respondents reported the reasons why they lack transportation options. The top reasons were:
 The bus stop is too far from my house (47%).
 The bus doesn’t go where I need it to go (43%).
 I don’t feel safe biking (35%).
 The bus doesn’t come often enough (33%).

Shopping and errands
Half (50%) of respondents, 178 individuals, reported difficulty traveling for grocery, shopping or errands. Of this group, 29% have difficulty making a shopping trip at least once a month.

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18 Figure 7 illustrates where respondents normally travel for shopping trips and highlights those to which it is difficult to travel. The most common destination was Menifee Countryside Marketplace at Newport Road and Haun (Kohl’s and Lowe’s). Winco Foods in Perris and Sprouts on Newport Road were also commonly reported.

Medical and health care trips
One-third of respondents (36% or 125 individuals) reported that they have difficulty traveling for medical trips. This includes all non-emergent health-related trips. Of this group reporting difficulty traveling for medical trips, 11% face this difficulty once a week and 17% once a month.

Figure 8 details common health-related destinations to which respondents often have difficulty traveling. Top reported destinations were Loma Linda Hospital and the VA in Murrieta and Kaiser Urgent Care in Murrieta.

Other destinations that respondents report struggling to access include:
 Riverside University Health facilities in Perris Valley  Kaiser in Wildomar, Temecula and Moreno Valley
 Loma Linda VA
 Health care facilities in Hemet, Temecula and Murrieta; Rancho Hot Springs Additional Menifee locations include: Valley Imaging, Newport; Doc Dental Smiles, Bradley and Newport; and Menifee Dental, Newport and Haun.

Figure 7: E-Survey Responses on Shopping Destinations

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19 Figure 8: E-Survey Responses on Medical Destinations Other destinations
More than 300 responses and comments were received when asked about other destinations that are difficult for respondents to access. Destinations receiving the most comments were Mount San Jacinto Community College and Sun City Library (Figure 9).

Figure 9: E-Survey Responses on Additional Destinations

Mobility Changes
Respondents were asked if they thought their transportation circumstances will change in the next five years and 72 older adults responded (Figure 10). Among respondents 55 years and older, 71% said they will drive less. Four in 10 individuals (39%) of ages 65 to 74 and 29% of respondents 75 and older think they will reduce or stop driving in the next five years.

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20 Another 17% to 18% of younger seniors, those over age 55, indicated they were unsure about their driving over the next five years.

Figure 10: E-Survey Responses on Future Mobility Changes

Other Comments About Mobility
Respondents were invited to provide a comment about other transportation challenges they face.

The top response of 117 comments was about traffic and road infrastructure concerns . The following highest areas of concern related to public transit frequency, coverage and convenience , and safety for pedestrians and cyclists (Figure 11).

Figure 11: E-Survey Responses on Additional Transportation Challenges

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21 Key Findings on Mobility Challenges
This section summarizes topics of mobility and transportation concerns reported though interviews and the Community E-Survey by Menifee stakeholders and residents.  The built environment contributes to and exacerbates transportation challenges . o The lack of sidewalks and bike paths/lanes in many neighborhoods makes it unsafe or difficult for many to walk or bike or access existing bus stops. o Menifee is a suburban, low-density city with long distances between residences and transit routes and, as such, is difficult to serve with fixed-route transit.  Existing public transit’s limited frequency, coverage and the distances between stops and neighborhoods makes it inconvenient and difficult for residents to use.  There is lack of awareness and uneven awareness about existing transportation options.
o A majority of seniors are uncertain that they will be driving as much or do anticipate driving less or ceasing driving over the next five years. Almost two in 10 “younger” seniors, between the ages of 55 to 65, expressed similar uncertainty over the next five years.
 Local trips are difficult to make. Residents cited traffic, difficulty in accessing transit and difficulty getting around the city without driving as the primary causes. o Top destinations that residents have difficulty accessing include:
 Menifee Countryside Market Place and shopping centers along I-215  Mount San Jacinto Community College
 Sun City Library
 Kay Ceniceros Senior Center
 Residents report struggling to access health care destinations in Menifee and neighboring cities . Top destinations include:
o Loma Linda Hospital and VA in Murrieta
o Kaiser Urgent Care in Murrieta

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22 4. SERVICE SOLUTIONS FOR A SPECIALIZED TRANSIT PILOT

PROJECT IN MENIFEE
A Program of Projects Approach
Three solutions are proposed here. Individually, these solutions meet selected needs or address particular challenges identified through this study process. Together, they comprehensively address gaps in existing transportation services. Implemented as a group, these alternatives leverage opportunity and, as an integrated program of response, they help to ensure the greatest possible mobility benefit for the residents of Menifee.

If a program of projects approach is undertaken, it is recommended that the City brand its “transportation program.” This helps residents to connect with available transportation resources, tackling the challenge of lack of awareness that is pervasive in our car-centric, Southern California environment.

These solutions do not directly address built environment concerns raised, as that is beyond the scope of this study. Outreach efforts brought back a number of comments about built environment issues, including difficulties of traveling by car due to high congestion, safety concerns due to lack of sidewalks and difficulty reaching transit stops due to sprawling, suburban neighborhoods. Expanded transportation choices will help to address these.

Additionally, these solutions do not include RTA improvements, as changes to the fixed-route network are beyond the scope of this effort and not within authority of RCTC. Concerns of RTA riders are detailed in Chapter 4, which include feedback that RTA services exist but are infrequent and difficult for many to get to. An RTA representative did participate in meetings of the study’s Working Group.

These solutions represent recommended alternatives to increase transportation access and options of Menifee’s residents as suggested by this assessment’s findings. The City of Menifee will ultimately decide what solution or solutions are appropriate to adopt.

1. Mobility Management
Mobility management is an approach to designing and delivering transportation services that starts and ends with the rider. It focuses on the rider and their needs, and the meeting of these needs through the coordinated use of a variety of providers. Mobility management is an evolving concept that aims to improve specialized transportation, particularly for underserved and vulnerable populations.

This solution proposes that the City incorporate a mobility management function into existing community service relations staff and/or include a new position. Responsibilities of this position would involve assisting potential riders in selecting and navigating available transportation resources, growing awareness of transportation options, and helping to make understanding and using existing transportation resources easier and more convenient.

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23 Purposes and Need Addressed:

An outreach finding of all activities was the need for more transit information and for information to be made available on a recurring basis. There was uneven awareness of available transportation services among target populations. Menifee’s older adult population —18% of the total population and three points higher than the statewide average — resides in a built environment that is less transit friendly than some, making transportation choices more challenging. Among seniors, their driving confidence and personal driving patterns change with time, making it important to continuously present transportation alternatives to driving alone.

Connecting to transportation is not necessarily easy nor intuitive. Ongoing navigational assistance in many forms can address this.

This alternative will:
 Raise awareness of all transportation options and promote new services. Among Community E-Survey respondents, 16% were not aware of Care-A-Van Transit and 21% were not aware of TRIP.
 Enable proactive outreach to seniors and others experiencing transportation challenges, including travel training. Thirteen percent of survey respondents reported that they don’t have options because they don’t know how to ride the bus.  Establish human infrastructure to connect potential riders with services.  Provide a communication point for existing transportation services and programs, including travel training individuals and group opportunities.  Begin educating seniors who are considering reducing driving about available options.

According to the Community E-Survey, 68% of respondents 65 and older think that they will reduce or stop driving in the next five years.

Design:
 Half-time position located at Kay Ceniceros Senior Center.  Assists in evaluating success of Menifee’s overall Transportation Program.  Liaison to area transportation programs, including RTA’s Dial-A-Ride, the RTA ADA eligibility staff, ILP TRIP and Care-A-
Van, to advocate for Menifee
residents’ concerns.

Functions of Mobility Manager Position:

Transportation communicator:
 Transit services expert
knowledgeable in all services.
 Travel trainer, including tailoring
transit choices to an individual’s
needs.

Qualifications for “Mobility Manager” Position
 Knowledge of fixed route, paratransit and alternative transportation programs
 Effective communication skills, both oral and written  Computer skills (MS Office, Excel, Word, Power
Point, Photoshop)
 Problem solving and critical thinking skills
 Analytical and data interpretation skills
 Organizational skills
 Ability to prioritize responsibilities and workload
 Ability to demonstrate a sensitivity to persons with
disabilities and older adults
 Bilingual (English and Spanish) is a plus
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24  Active outreach to residents:
o Provide education and promotion of public and specialized transit. o Heighten awareness for times when transportation assistance is needed.  Trip reservationist, scheduler and complaint handling, if a vehicle operation service develops.
 Relationship building with transit services and program partners.

Challenges and Implementation Topics:
 Defining the job can be amorphous. Samples of job descriptions are available at:
o https://nationalcenterformobilitymanagement.org/for-mobility-managers/job- descriptions/
 Need the right person for the job, a
match of skills and attributes with the job
requirements.
 Uncertainty about sustainability; time-
limited or continuing role?
 The workload of this position has to be
continually redefined to address
changes in the transportation
environment and to reach potential
riders and younger seniors.

2. On-Demand Trip Subsidy Program
Creating additional transportation choices, particularly for those who are driving less or ceasing driving, can mean utilizing available taxi services. Taxis provide immediate trips, within reason, and generally have no eligibility requirements, aside from the associated voucher program itself.

This alternative can be popular among its participants. In this model, the City would administer and distribute taxi vouchers to eligible participants who use these to pay for on-demand taxi trips.

A new, popular option to increasing on-demand choices is utilizing the Transportation Network Companies (TNCs), such as Uber and Lyft. In this model, a partnership is established between the City and a TNC. The City distributes a subsidy code to eligible participants, which riders use when paying for their trip. To enable reporting and accommodate multiple senior markets with varying tech abilities, the City could partner with a company such as GoGo Grandparent (GoGo), a technology company that acts as a concierge between the rider and the TNC and enables the rider to make trip reservations by telephone.

Cost and Funding Implications
$30,000 to $40,000 half-time position, at a salary
level consistent with public-facing positions, which
require mastery of a body of information and strong
communications skills.

Direct expense budget of $2,000 to $5,000 for
printing, graphics and workshop supplies.

This is an eligible Measure A expenditure.

This is an eligible FTA Section 5310 grant funding
expenditure.

Grant sources Measure A and 5310 are
competitive, conducted in 2- or 3-year cycles.

Securing these funds requires effective grant
writing, reasonable operational goals and unit costs
and, over time, demonstrating a track record of
success.

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25 Purposes and Need Addressed:

While there are multiple existing
transportation services in and
around Menifee, current options
don’t work for all individuals for all
trip types. A common need reported
during outreach was the difficulty
accessing public transit due to the built environment. This solution assists individuals who have challenges making local or long-distance trips when they can’t access public transit or are not eligible for RTA Dial-A-Ride.

Additional benefits include:
 On-demand (same-day), subsidized transportation.
 Often very popular.
 Subsidizes local quality of life as trips are not purpose-specific, determined only by rider.  TNCs are already a viable option for Menifee residents. According to the Community E- Survey, 16% of all respondents
normally use Uber/Lyft and 36% have
previously used Uber/Lyft. Among
older adults, there is experience in
using TNCs: 18% of 55-64-year-olds,
14% of 65-74-years-olds and 11% of
those 75 and older reported using
Uber/Lyft.
 The cost of transit options, car
maintenance and long-distance trip
making were concerns expressed
during outreach activities. Subsidy
programs help riders take important
trips they might not be able to afford.

Design:

Taxi Model
 Subsidized taxi vouchers provided to eligible residents at a discounted proportion of the face value — for example, riders pay $3 for a $17 voucher, sufficient to fully pay a $20 one- way local trip of a defined number of miles.
 Number of vouchers per enrolled person, per month is limited.  Defined rider eligibility rules. Can include age or income and residency requirements.  Rider pays metered fare, for trips beyond the voucher amount.  Rider is responsible for the cab driver tip.

About GoGo Grandparent (GoGo)
 GoGo Grandparent is neither a transp ortation
provider nor a TNC.
 It provides flip phones, landlines , and smart
phones with the ability to request rides from
TNCs and acts as the rider’s representative to
monitor requested services.
 GoGo requests, communicates, screens , and
monitors rides through the TNCs on the rider’s
behalf.
 It works with TNC's that are licensed by and
operate under the Public Utilities Commission
in California.
 It can provide trip utilization information to
partner agencies, as it does for Michelle’s
Place, a cancer support program serving
Southwestern Riverside County.
 gogograndparent.com/

Existing Successful Taxi and TNC Subsidy Programs

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26 TNC Model
 Partnership between a TNC concierge
trip ordering service such as GoGo
Grandparent (GoGo) and City of
Menifee. GoGo acts as the intermediary
or user interface: Rider calls GoGo to
book and pay. GoGo pays TNC directly.

GoGo reports to the City.)
 City of Menifee will match a determined
portion of the riders’ trip cost.
(Omnitrans reimburses 50% of the trip
cost for their Lyft RIDE Program.)
 Code-based system for reimbursement:

Rider uses code to pay for or pay down
trip cost. Rider pays GoGo any remaining
balance.
 Number of subsidies per enrolled
person, per month is limited.
 Defined rider eligibility rules. Can
include age or income and residency
requirements.
 Rider is responsible for optional tip.

Challenges and Implementation Topics:
 Decision as to which model of service,
Taxi or TNC, with ongoing City
responsibilities and administration in
either scenario.

Taxi Model
 Demand is high for these types of
programs, quickly exceeding budgeted
resources and making program design
controls important.
 Eligibility guidelines will need to be
developed by the City, to identify who is
eligible and to establish the number of vouchers available per month and trip length limits.
 Accessible vehicle concerns must be addressed as many taxi operators don’t have wheelchair-accessible vehicles readily available.

Cost and Funding Implications
Either program is scalable to the level of funds
committed. Determination of the number of trips
provided will depend upon City policies regarding
the levels of user participation in the per trip cost,
whether for a taxi voucher or a TNC trip.

Sample Taxi Model Costs
Program scalable, determining the number of
vouchers per month and the number provided to
each participant at a time.

$60,000 in grant funding could provide for:
 294 one-way trips per month at $17 per
voucher.
 10 one-way trip vouchers to 30 persons,
monthly, each paying $2.50 per voucher
or $25 cost per book of 10 vouchers.
 $8,800 in participant revenue to offset
administrative costs, revenue passed on
to taxi provider(s).

Sample TNC Model Costs
Program scalable and impacted by the percentage
of trip cost, or trip distance, paid by the program
versus paid by the rider.

Michelle’s Place Trip Costs -
$50 per trip pre-Covid (trip length unknown)

Note: Michelle’s Place trips are generally longer
intercity trips and often out-of-county, traveling to
medical specialists. This suggests that local trip-
making in Menifee area would have lower per trip
costs, stretching grant dollars further.

GoGo Grandparent membership includes a
concierge fee of $0.27/minute. Pricing Plans are
available.

This is an eligible Measure A expenditure.

This is an eligible FTA 5310 grant funding
expenditure.

Grant sources Measure A and 5310 are
competitive, usually on 2- or 3-year cycles.

Securing these requires effective grant writing,
reasonable operational goals, and unit costs and,
over time, demonstrating a track record of success.

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27  Protections against fraud need to be developed to ensure vouchers are used by eligible participants. This can add to administrative costs.
 Voucher distribution and eligibility decision-making are new functions; these could be made the responsibility of the Mobility Manager position.  Taxi industry uncertainties that are long-standing and exacerbated by the COVID-19 pandemic have impacted the volume, ability and willingness of taxi operators in the region to engage in voucher/trip-subsidy programs.

TNC Model
 While TNC programs are known for lack of transparency and not providing reporting, the existing partnership between Michelle’s Place and GoGo Grandparent in Riverside County shows successful collaboration.
 Accessible vehicle concerns must be addressed as many TNC operators don’t have accessible vehicles readily available.
 Regional experience has been problematic. For example, San Bernardino County Transportation Authority (SBCTA) recently terminated a Lyft-based subsidy program to Ontario International Airport. However, successful programs are operating in San Bernardino (Omnitrans’ Lyft RIDE Program) and Riverside (Michelle’s Place’s Treatment Travel Assistance Program) counties.

3. Senior Center/Shopping Shuttle
This solution envisions a shuttle service focused on local, specific trip-types, such as to or from the Senior Center or to or from popular grocery and shopping destinations. Two alternatives are proposed here: 1) a partnership with existing provider Care-A-Van to expand service in Menifee through grant funding or 2) a directly operated transportation service — whether under contract or provided by the City. During early discussions, City staff have expressed concerns about undertaking directly-operated transportation operations. Nevertheless, this option is presented to anticipate changing City priorities in the future.

Purposes and Need Addressed:

This study was prompted by a need to regularly get some seniors to the Kay Ceniceros Senior Center. This issue has confronted the City for several years, desiring to assist persons wishing to attend Senior Center nutrition or other programs but who are less and less able to drive themselves. This strategy will improve access to the Senior Center, particularly its nutrition program.

This alternative will serve:
 Menifee’s senior population of 17,124 is 3% higher than the overall state. Many of these individuals are aging in place. When asked about transportation challenges, 15% of E- survey respondents 55 and older reported that they have difficulty getting to the Kay Item Title: 12.3 Menifee Specialized Transit Project
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28 Ceniceros Senior Center. This will provide a transportation option for nutrition, education and socialization.
 Affordability of transportation choices is a real concern, especially for individuals on a fixed income. When asked why they had a lack of transportation choices, 43% of E-Survey respondents 55 years and older reported that Dial-A-Ride is too expensive.  Difficulty accessing existing transit was a common issue among open-ended responses to E-Survey questions. Reasons for this difficulty include the time it takes to get to bus stops due to the suburban nature of neighborhoods and safety concerns because of areas with limited sidewalks.

Option 1. Partnership with Care-A-Van Design:

There has been preliminary exploration of partnership opportunities with Care-A-Van, a nonprofit transportation program that is based in Hemet but serves areas of Southwestern Riverside County. This long-standing transportation provider would pursue FTA Program 5310 funding for the bulk of the service, but there would be some City responsibilities, particularly around information and promotion of a new service to Menifee residents.

As of this writing, Care-A-Van is submitting an FTA Program 5310 application for expansion funds to serve Menifee and surrounding cities. The City of Menifee has submitted a Letter of Support to assist the Care-A-Can application in this competitive grant offering. City and Care-A-Van will continue to determine roles and responsibilities should their request be awarded.

Benefits of some type of partnership with Care-A-Van, particularly through an FTA Program 5310 application they would initiate, include:
 5310 grant application for operations funding initiated by Care-A-Van, a grantee with a long history with Caltrans for vehicle purchases and is likely to be successful in the competitive process.
 Leveraging of an existing specialized transit program, with its administrative expertise in hiring, training and supervising drivers.
 Moving of the transportation reservation and trip scheduling function to experienced hands so that this cost does not need to be added to City expense.  Pilot can be time-limited if demand does not present or City priorities change.

Challenges and Implementation Topics:

The City and Care-A-Van will continue to determine roles and responsibilities should their grant request be awarded. Topics to address include:
 Memorandum of Understanding with Care-A-Van — limited to no additional funding required if FTA grant is successful and builds upon Care-A-Van's long-standing relationships with Caltrans’ FTA Section 5310 Program and RCTC's Measure A Specialized Transit Program.

 Some mutually-agreed upon shared responsibility for promotion and scheduling of trips for Menifee residents.

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29  Capacity concerns: Care-A-Van would expand service to multiple cities in Southwestern Riverside County. Will grant funding support all trip needs?  If Care-A-Van’s application is not successful, the City might consider:
1) Reapplying with Care-A-Van as an application partner in the next FTA Section 5310 cycle. This is anticipated in January 2024 and is expected to also provide two years of funding.
2) Contracting with Care-A-Van to serve Menifee residents through the RCTC Measure A grant request, also a competitive grant program. Designing an effective program would require determining City’s priorities for funding based on trip type.

Option 2. City Operated/Contracted Shuttle Design:
 Group trips to and from nutrition or activity programs at the Kay Ceniceros Senior Center:
o Predictable twice-daily trips on
specified days, to coincide with
nutrition program timing and
popular center activities schedules.
o Inviting reservation by seniors and
processes for reserving — and
cancelling — trips.
o Free fare to participating seniors;
nominal fare or donations are
optional.
 Scheduled shopping shuttle that travels to
popular shopping locations, providing
home-to-store and return trips and moving
through neighborhoods of the City on a
rotating basis:
o Nominal fare of $1 per senior
roundtrip or $0.50 one-way;
optional.
o Advance reservation is necessary
when the bus or van travels to
individual homes.
 For residents within Menifee City limits.
 Options regarding operations — 1) contracting with nonprofit Care-A-Van through a Memorandum of Understanding (MOU) or a competitive contract with a private entity or 2) directly operated by the City.

Cost and Funding Implications
Operational expense of $100,000 will fund
single vehicle program, directly operated – for
driver, fuel, insurance, and vehicle maintenance
– more will be required if a trip reservationist/trip
scheduling/dispatcher is required.

Capital expense for a 12-passenger accessible
vehicle: $90,0000.

Measure A funding, in the future beyond the
$150,000 existing grant to the City of Menifee,
will require a 34% match for operating funds
and a 50% match for capital funding request.

FTA 5310 can fully fund operations and capital
expense, without a match, but must meet
utilization thresholds of operating hours per
week and projected trip levels.

Grant sources Measure A and 5310 are
competitive, usually on 2- or 3-year cycles.

Securing these requires effective grant writing,
reasonable operational goals and unit costs
and, over time demonstrating a track record of
success.

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30 Challenges and Implementation Topics:
 Decision as to who operates, directly by the City or in an MOU or contracted arrangement, with ongoing City responsibilities in either scenario:
o Contracted, competitive procurement with a private operator — will require a fully- funded program by the City with detailed operational contracts, including identified service standards to define service quality. o City operated transportation program — will require establishing a transportation function that entails vehicle acquisition and maintenance, plus all operational functions of driver hiring; training and supervision; vehicle operations including trip reservations, scheduling, and dispatching; and program reporting.  Uncertainties regarding demand that will impact scale and sustainability:
o Can volume of need sufficient to warrant a dedicated service be developed, with promotion of new service?
o Can minimum FTA Section 5310 grant program requirements for utilization of a funded vehicle be met: 20 hours per week and reasonable levels of passenger trips provided?
 Competitive grant process for City directly operated service, with requirements of putting together a winning operations proposal.
 Trip scheduling procedures, staffing and organizational responsibility.

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31 5. CONSIDERATIONS IN IMPLEMENTING A MENIFEE

TRANSPORTATION RESPONSE
The three proposed solutions represent recommended alternatives to increase transportation access and options available to Menifee’s residents as suggested by this assessment’s findings.

The City of Menifee will ultimately decide what solution or solutions are appropriate to adopt. This concluding section offers additional topics the City may need to consider as they implement a transit program.

Regional versus Local Trip-Making
In adopting one or more of the recommended alternatives, the type of trips provided and promised to Menifee residents should be clear. A distinction should be made between trips provided that originate and end within the Menifee city limits in contrast with trips that have one end beyond the city. Local trip purposes of grocery, shopping, attending Senior Center activities, volunteer work and other personal business typify these shorter, locally-based trips.

Regional trips are longer and often for medical purposes, with longer-distance travel to regional medical facilities and specialists.

There are operational implications to the provision of local versus regional trips, notably costs and fleet size. Local trips with shorter travel times can be served by fewer vehicles, depending upon the quantities of demand. Regional trips traveling longer distances and potentially in multiple directions, such as north towards the City of Riverside or south to Temecula and even San Diego County destinations will take more time and require larger numbers of vehicles and drivers. This translates to higher costs.

The Senior Center/Shopping Shuttle (Solution #3) is designed to serve local trips, anticipating that one or two vehicles can provide a reasonable level of service to Menifee seniors and persons with disabilities. RTA’s Dial-A-Ride is better suited to providing longer, regional trip-making, with its large fleet of 113 demand response vehicles (National Transit Database, 2020).

As noted in Chapter 2, RTA provides three types of Dial-A-Ride available to Menifee residents:
 ADA Priority service provides trips to persons who are substantially disabled, and functionally unable to use fixed route, as ADA certified riders.  Senior/Disabled Dial -A-Ride provides trips for persons who might not be ADA eligible, including able-bodied seniors.
 Dial -A-Ride Plus provides trips to ADA certified riders and other seniors or persons with disabilities who live beyond the ¾ mile fixed-route corridors defined by RTA’s line haul services and served by ADA Priority service.

Directly Operated versus Contracted or Partnership Transportation As City policy makers consider the type and level of transportation response they wish to support, careful thought must be given to whether the City takes on full responsibility for a transportation program — with directly-operated service — or establishes service through a contract or partnership agreement — with TNCs, taxis or a memorandum of understanding with a non-profit Item Title: 12.3 Menifee Specialized Transit Project
Item Page Number: 38
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32 provider. The preceding discussion identified elements of each but recognizes that directly- operated transportation requires a much greater level of commitment than does contracted service. Compliance with extensive state and federal regulation governing provision of public transportation define that greater level of commitment.

One of the confounding factors of policy makers’ decision is that the actual demand for specialized transportation by Menifee residents has been difficult to quantify and so it is difficult to know what levels of need for transportation will actually present. The City may wish to “test” demand through a service agreement with a non-profit provider or with a modest TNC or taxi contract, before stepping more fully into directly-operated service. Such a phased approach would give the City more information as to levels of demand that present and the specifics of managing a transportation service of any type.

Critical Role of Public Education and Promotion
This assessment identified characteristics of latent demand for a City-sponsored specialized transportation service for Menifee’s older adult population and persons with disabilities that included advancing age, disability levels, income concerns and the City’s built environment.

Translating that latent demand into actual trips will required a thoughtful and continuing marketing effort — initially to introduce a new service and then to continue to encourage its use.

Creative marketing efforts and clear, directed information will help prospective users to overcome hesitancy and fear about using a public transportation service, even for short local trips. While this analysis has documented use of existing public transit, the fact remains that only small proportions of the population are among those currently using RTA and RTA’s Dial-a-Ride program. For a new program to be successful, promotion and marketing efforts, ideally administered by a Mobility Manager, will be important to ensuring success.

Upcoming Grant Opportunities
The City may want to explore additional funding opportunities in the case that Care-A-Van’s FTA Section 5310 application isn’t successful or demand exceeds funding levels. A Senior Center Shuttle or senior-oriented Shopping Shuttle is likely eligible for the following programs:

RCTC Measure A Specialized Transit Program
RCTC is responsible for administering Measure A funds, Riverside County’s first voter-approved half-cent sales tax for transportation improvements, first passed in 1988. In 2002, Measure A was extended by Riverside County voters and will continue to fund transportation improvements through 2039.

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33 and allocates Measure A Funding under its Specialized Transportation Program. RCTC invites proposals for project funding every two or three years through a competitive process.  The next Measure A Call for Projects is anticipated to be released in January 2024 and will provide two-to-three years of funding.
 The Measure A Specialized Transit Program requires that projects are consistent with the Coordinated Plan 2021 Update.
 Agencies must provide matching funds: 34% of the total project cost for operations projects and 50% capital for projects.

Federal Transit Administration Section 5310 Grant Program The goal of the Federal Transit Administration (FTA) Section 5310, Enhanced Mobility of Seniors and Individuals with Disabilities Program is to improve mobility for seniors and individuals with disabilities by removing barriers to transportation services and expanding the availability of transportation mobility options. This program supports transportation services planned, designed, and carried out to meet the special transportation needs of seniors and individuals with disabilities in all areas — large urbanized (more than 200,000), small urbanized (50,000–200,000) and rural (under 50,000). FTA Section 5310 program provides grant funds for capital, mobility management and operating expenses.

For rural and urbanized areas of Riverside County, the California Department of Transportation (Caltrans) is the direct recipient of FTA Section 5310 funds with responsibility for program administration. Each funding cycle, Caltrans administers a statewide competition. As the RTPA, RCTC is responsible for scoring the Traditional FTA Section 5310 projects from Riverside County using state-mandated criteria and submits the scores to Caltrans for the statewide competition.  The next cycle is anticipated for January 2024.
 Successful projects are funded for two years.
 Recipients must comply with reporting requirements with State and Federal requirements, including FTA Title VI and Disadvantaged Business Enterprise (DBE) regulations.  To apply, agencies must contact Caltrans to access the BlackCat Transit Data Management System.
 Per FTA Circular 9070.1G, all projects selected for funding must be included in a locally developed, coordinated public transit-human services transportation plan (Coordinated Plan).

Measuring Success
As City policy makers determine next steps, and the shape and scale of a transportation response, it will be important to define in advance what success looks like and how it will be measured. That can inform future steps as to whether a service should be continued, discontinued, or expanded.

Basic goals can be defined in broad terms, such as improved mobility of Menifee target groups.

But specific, measurable objectives should also be identified as part of initial implementation activities.

Item Title: 12.3 Menifee Specialized Transit Project
Item Page Number: 40
Menifee Mayor and City Council May 4, 2022

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34 Sample objectives could include:
 Target number of one-way trips per year.
 Targeted number of unique users annually.
 Measurable satisfaction levels among users, obtained through an annual user survey or an ongoing, post-trip survey.
 Maintaining a target of efficient per-trip and per-user costs for delivered service.  Community-wide awareness levels of the City’s transportation response, obtained through more generalized resident state-of-the-City surveys.
 Maintaining waiting lists to document trips that cannot be provided due to capacity constraint built into the initial service design.

Item Title: 12.3 Menifee Specialized Transit Project
Item Page Number: 41
Menifee Mayor and City Council May 4, 2022

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Menifee City CouncilMay 4, 2022

Menifee City Council
May 4, 2022