Cities Index.
Agenda

Norco City Council
May 20, 2026

Document
Agenda
Meeting
May 20, 2026
Body
Norco City Council
Pages
695
Original file
50.6 MB
Text extracted from the city's file for reading and search. Open the original on norco.civicweb.net. That file is the official record.

City Council Minutes - May 6, 2026

CLOSED SESSION
City Attorney Colin Burns read the closed session items into the record.

Mayor Grundmeyer recessed the meeting at 5:15 p.m.

CONFERENCE WITH LABOR NEGOTIATORS
Pursuant to Government Code section 54957.6
Agency Designated Representatives: City Manager and City Attorney Employee Organization: Norco General Employees Association (NGEA) CONFERENCE WITH LEGAL COUNSEL—EXISTING LITIGATION
(Paragraph (1) of subdivision (d) of Section 54956.9)
Name of case: City of Norco inspection warrant, Riverside County Superior Court, Case No. CVCO2600512
CONFERENCE WITH LEGAL COUNSEL—ANTICIPATED LITIGATION
Significant exposure to litigation pursuant to paragraph (2) of subdivision (d) of Section 54956.9: (2 potential cases)
CONFERENCE WITH LEGAL COUNSEL—ANTICIPATED LITIGATION
Initiation of litigation pursuant to paragraph (4) of subdivision (d) of Section 54956.9:
(2 potential cases)

RECONVENE PUBLIC SESSION

REPORT OF ACTION(S) TAKEN IN CLOSED SESSION
Mayor Grundmeyer reconvened the Public Session at 7:00 p.m.

City Attorney Burns reported that council voted 5-0 to move forward with a code enforcement action regarding the City of Norco inspection warrant matter. There were discussions on the other items but no reportable action.

INVOCATION Invocation was led by Chaplain Vincent
Ball
PLEDGE OF ALLEGIANCE Council Member Kevin Bash led the
pledge of allegiance.

1. CITY COUNCIL REPORTS ON REGIONAL BOARDS

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City Council Minutes - May 6, 2026
The City Council provided reports on their recent individual participation in committees, commissions, regional boards, and community organizations.

2. PUBLIC COMMENTS
Isaiah Carreon spoke about his chicken coop extending slightly over property wall. He expressed concerns regarding being repeatedly fined and is requesting city approval.

Daniel South spoke about the chicken coop being declared as a public nuisance.

He added that there have been fines around $30,000 and lien placed on home.

He believes the chicken coop should not require permit. He stated that he has been receiving multiple notice of violations, aside from getting inconsistent guidance from departments
Kristen Birch requested council reconsider closure of long-standing preschool.

She spoke about the school's strong curriculum. She also stated that a 30-day notice to residents is insufficient and many families cannot find alternatives. She asked council to pause the decision of closing the school and engage families in the process before making a final decision.

3. CONSENT CALENDAR
Mayor Pro Tem Bowen requested to recuse himself from voting on item no. 3F.

M/S NEWTON/SULLIVAN to approve the Consent Calendar with Mayor Pro Tem Bowen abstaining from voting on item 3F. The Motion was carried by the following roll call vote:

AYES: GRUNDMEYER, BOWEN, BASH, NEWTON, AND SULLIVAN
NOES: NONE
ABSENT: NONE
ABSTAIN: NONE

3.A. To waive reading of all Ordinance Adoptions on this Agenda and read by title only
Action: Waived reading, by title only, of all Ordinance adoptions and Resolutions. Said Ordinances and Resolutions which appear on the agenda shall be determined to have

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City Council Minutes - May 6, 2026
been read by title and further reading waived.

3.B. Approval of City Council Regular Meeting Minutes
Action: Approved the City Council Regular Meeting Minutes of April 15, 2026.

3.C. Quarterly Investment Report for Quarter Ended March 31, 2026 Action: Received and filed the Quarterly Investment Report for the Quarter Ended March 31, 2026.

3.D. Acceptance of the Moreno Arena LED Lighting Upgrades as Complete (Project No. 54111.5)
Action: Accepted the Moreno Arena LED Lighting Upgrades as Complete (Project No. 54111.5), and Authorized the City Clerk to file a Notice of Completion with the County of Riverside.

3.E. Acceptance of the Kips Korner Park Improvement Project as Complete (Project No. 54300.2)
Action: Accepted the Kips Korner Park Improvement Project as Complete (Project No. 54300.2), and Authorized the City Clerk to file a Notice of Completion with the County of Riverside.

3.F. Approval of One-Year License Agreement with Legendary Cowgirls for Use of Ingalls Event Center Arenas
Action: Approved one-year License Agreement between the City of Norco and the Legendary Cowgirls for the use of Moreno Arena and Clark Arena at the Ingalls Event Center.

3.G. Adopt Resolution No. 2026-24 Reaffirming the Ownership Structure of the Block 77 Cooperative Water Company, Inc.

Action: Adopted Resolution No. 2026-24 reaffirming the ownership structure of the Block 77 Cooperative Water Company, Inc.

3.H. Amended Cooperative Funding Agreement between the City of Norco and the Riverside County Flood Control & Water Conservation District for the South Norco Channel Stage 2 Storm Drain Project

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City Council Minutes - May 6, 2026
Action: Approved the Cooperative Funding Agreement Amendment with Riverside County Flood Control & Water Conservation District (RCFC&WCD) to design and construct the South Norco Channel Stage 2 Storm Drain Project, subject to nonsubstantive changes and approval by the Riverside County Board of Supervisors; and authorized the Mayor to execute the agreement.

3.I. Second Reading and Adoption of Ordinance No. 1141, Code Amendment 2026-01, An Ordinance of the City of Norco amending Norco Municipal Code Chapter 3.50 to update participation in the Western Riverside County Transportation Uniform Mitigation Fee (TUMF) Program, and Resolution 2026- 20, a resolution to adopt the TUMF schedule to establish Construction Cost Index adjustments.

Action: Adopted Ordinance No. 1141, amending and updating the City’s TUMF Ordinance.

4. ITEM(S) PULLED FROM CONSENT CALENDAR
No items were pulled from the consent calendar

5. CITY COUNCIL / STAFF COMMUNICATIONS
Council Member Newton announced the National Day of Prayer the following morning at 8:00 A.M. at the flagpole, in conjunction with the Norco Sheriff’s Station. He also asked staff for the status of the post-evaluation with Orange County Water District related to the repaving of Sixth Street near Fifth Street and Corydon.

Public Works Director, Nelson, confirmed the report was received from OC Public Works along with a dollar amount and communicated the information via email. He also stated that staff is still reviewing for accuracy.

Council Member Newton requested the dollar figure be shared with the full council.

Council Member Sullivan thanked volunteers and city staff for Horse Week.

She expressed how it was a great turnout, as it was well attended by the community.

Mayor Pro Tem Bowen echoed Council Member Sullivan on her comments

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City Council Minutes - May 6, 2026
regarding the Horse Week events and praised staff across the board. He specifically thanked Patrick who resolved an issue before anyone noticed.

6. ADJOURNMENT
Mayor Grundmeyer adjourned the meeting at 7:26 p.m.
_________________________________
Dayna Williams-Hunter, CMC
City Clerk

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City Council

STAFF REPORT
Date: May 20, 2026 Agenda Item:

3.C.

To: Honorable Mayor and City Council Members
From: William Otterman, Fire Chief
Prepared By: Sarah Muro, Emergency Services Assistant
Department: Fire
SUBJECT:

Approval of the FY 2026-27 Local Responsibility Area Wildland Protection Reimbursement Agreement
RECOMMENDATION:

Adopt Resolution No. 2026-36 approving an agreement with the California Department of Forestry and Fire Protection for services from July 1, 2026 through June 30, 2027 for Fire Protection Services within the Local Responsibility Areas within the City. In addition, authorize the City Manager to execute the Local Responsibility Area Wildland Protection Reimbursement Agreement with California Department of Forestry and Fire Protection.

SUMMARY:

Approve an agreement with the California Department of Forestry and Fire Protection for services from July 1, 2026 through June 30, 2027 for Fire Protection Services within the Local Responsibility Areas within the City.

BACKGROUND:

The City may contract with the California Department of Forestry and Fire Protection (CAL FIRE/Riverside County Fire Department) for fire protection of designated wildland area that is within the boundaries of the City. The coverage requires City Council adoption of a resolution and appropriation of funding on an annual basis. Wildland areas that are within incorporated cities, fire protection districts, and special districts with fire suppression responsibility are referred to as Local Responsibility Areas (LRA). All fire suppression activities within LRA wildland areas are the responsibility of the local agency.

Wildland fires are considered one of the highest natural disaster risks the City faces.

Because the City is located in an extremely dry and wind prone area, it is not uncommon for fires to grow beyond the capacity of resources assigned to protect the

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City. When a wildland fire grows in size beyond the ability and capability of local resources, assistance is requested from CAL FIRE/Riverside County Fire Department to provide wildland engine companies, inmate hand crews, bulldozers and aircraft. Without an agreement for protection of wildlands within an LRA between the City and the State of California, these additional resources are considered “assistance-by-hire” and the City is liable for the cost from the time of dispatch.

Within the City there are 1,227.7 acres designated as wildlands subject to the LRA designation. This 1,227.7 acre area includes portions of Norco Hills and the Santa Ana Riverbed. In an effort to reduce the City's liability for the cost of wildland fire suppression in the LRA, the City has annually renewed a Local Responsibility Area Wildland Fire Protection Agreement (Agreement) with CAL FIRE/Riverside County Fire Department.

This Agreement will provide state resources to control a wildland fire at no additional cost to the city. CAL FIRE/Riverside County Fire Department will provide fire protection to the LRA as if they were still the sole agency with fire suppression responsibility. This Agreement will provide unlimited use of state engine companies, inmate hand crews, bulldozers and aircraft to supplement the daily level of fire protection provided to the City by the County of Riverside.

FISCAL IMPACT:

The cost to enter into the Agreement with CAL FIRE is $47.55 per acre plus a 12.10% administrative charge. The total annual cost for the 1,227.7 acres being covered is $65,441 and has been included in the Fiscal Year 2026-27 Operating Budget (121.761A.34100).

RELATIONSHIP TO STRATEGIC PLAN:

This item is consistent with Strategic Plan Direction No. 1 - "Public Health, Safety and Wellness."
REVIEWED AND APPROVED BY:

Certified as to Availability of Funds: Joshua Calhoun, Finance Director Approved by: Lisette Free, City Manager
Approved as to Form: Harper and Burns, LLP, City Attorney ATTACHMENT(S):

FY 2026-27 Norco Local Responsibility Area Wildland Protection Reimbursement Agreement
Resolution 2026-36 - Wildland Protection Agreement

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STATE OF CALIFORNIA

COOPERATIVE FIRE PROGRAMS

LOCAL RESPONSIBILITY AREA WILDLAND PROTECTION

REIMBURSEMENT AGREEMENT
LG-W REV 8/2024
AGREEMENT NUMBER 3CA07803
REGISTRATION NUMBER:

1. This Agreement is entered into between the State Agency and the Local Agency named below:

STATE AGENCY'S NAME
California Department of Forestry and Fire Protection – (CAL FIRE) LOCAL AGENCY’S NAME
City of Norco

2. The term of this Agreement is: July 1, 2026 through June 30, 2027

3. The maximum amount of this Agreement is: $ 65,440.77 Sixty Five Thousand Four Hundred Forty Dollars and Seventy Seven cents

4. The parties agree to comply with the terms and conditions of the following exhibits which are by this reference made a part of the Agreement.
2 pages
2 pages
0 pages
1 pages
Exhibit A – Scope of Work – Includes page 2 (contact page) in count for Exhibit A Exhibit B – Budget Detail and Payment Provisions
Exhibit C* – General Terms and Conditions; DGS GTC Version: 02/2025 Exhibit D – Special Terms and Conditions (Attached hereto as part of this Agreement) Exhibit E – Additional Provisions 13 pages
*Items shown with an Asterisk (*), are hereby incorporated by reference and made part of this Agreement as if attached hereto.

General Terms and Conditions can be viewed at: http://www.dgs.ca.gov/ols IN WITNESS WHEREOF, this Agreement has been executed by the parties hereto.

LOCAL AGENCY California Department of General
Services Use Only LOCAL AGENCY’S NAME
City of Norco
BY (Authorized Signature) DATE SIGNED(Do not type)

PRINTED NAME AND TITLE OF PERSON SIGNING
Lisette Free, City Manager

ADDRESS
2870 Clark Ave., Norco, CA 92860

STATE OF CALIFORNIA

AGENCY NAME
California Department of Forestry and Fire Protection
BY (Authorized Signature) DATE SIGNED(Do not type)

PRINTED NAME AND TITLE OF PERSON SIGNING
Matthew Sully, Deputy Director, Cooperative Fire Protection ADDRESS P.O. Box 944246, Sacramento, CA 94244-2460

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Contractor Name: City of Norco
Contract No: 3CA07803
- 2 -

EXHIBIT A

COOPERATIVE FIRE PROGRAMS

AGREEMENT FOR PROTECTION OF WILDLANDS WITHIN LOCAL AGENCY RESPONSIBILITY AREA

1. The project representatives during the term of this Agreement will be:

CAL FIRE Unit Chief: Riverside Unit Local Agency: City of Norco Name: Robert Fish Name: Lisette Free
Phone: 951-940-6900 Phone: 951-270-5617
Fax: 951-940-6910 Fax: 951-270-5621
All required correspondence shall be sent through U.S. Postal Service by certified mail and directed to:

CAL FIRE Unit Chief: Robert Fish Local Agency: City of Norco Section/Unit: Riverside Unit Section/Unit: City Manager Attention: Scott Philippbar Attention: Lisette Free
Address: 210 W. San Jacinto Av,
Perris, CA 92570
Address: 2870 Clark Ave.

Norco, CA 92860
Phone: 951-940-6900 Phone: 951-270-5617
Fax: 951-940-6910 Fax: 951-270-5621
Send an additional copy of all correspondence to:

CAL FIRE
Cooperative Fire Services
P.O. Box 944246
Sacramento, CA 94244-2460

2. AUTHORIZATION
This Agreement is entered into this 1st day of July, 2026, by and between the State of California, hereinafter called STATE and City of Norco, County of Riverside, State of California, hereinafter called Local Agency through its duly authorized officers. As used herein, Director shall mean Director of the California Department of Forestry and Fire Protection (CAL FIRE). Where the standard clauses for example in Exhibit C, use the word “Contractor” that word shall mean LOCAL AGENCY as LOCAL AGENCY is used in this Agreement.

Section 4142 of the Public Resources Code provides that the Director may enter into cooperative Agreements with local jurisdictions for the purpose of providing wildland fire protection.

3. SCOPE OF WORK
LOCAL AGENCY has the responsibility for protection of life, property, and wildland areas comprising 1227.7 acres of land as indicated on the map included under Exhibit E and desires to contract with the STATE to provide wildland fire protection to said area.

STATE has the ability to provide wildland fire protection for said area, of the type and degree, which it now provides on adjacent State Responsibility Areas.

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Contractor Name: City of Norco
Contract No: 3CA07803
- 3 -

4. SERVICES BY STATE
A. STATE shall provide wildland fire protection for the areas defined in the above section.

B. For those areas, which are adjacent to State Responsibility Area, STATE will provide wildland fire protection at the same level of service it now provides on adjacent State Responsibility Area.

C. For those areas (islands), which are not adjacent to State Responsibility Area, the wildland fire protection provided by the STATE will be limited to those resources identified in the preplanned wildland response for the respective area. Any resources beyond those specified in the preplanned wildland response are assistance by hire and the financial responsibility of the LOCAL AGENCY.

5. ADMINISTRATION
A. LOCAL AGENCY agrees that STATE may dispatch fire protection resources available under this Agreement to other areas of the state when needed at the sole discretion of STATE.

B. STATE response will be subject to availability of resources.

C. Incident Management within the contract area shall conform to current Incident Command System criteria for Unified Command.

D. STATE and LOCAL AGENCY shall, through established dispatch procedures, immediately notify each other of any fire incident within the contract area.

6. MUTUAL AID
LOCAL AGENCY shall provide mutual aid response into the contract area for wildfires. Structural fire protection remains the jurisdictional and financial responsibility of LOCAL AGENCY.

7. ENTIRE AGREEMENT
This Agreement contains the whole Agreement between the parties. It cancels and supersedes any previous Agreement for the same or similar services.

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Contractor Name: City of Norco
Contract No: 3CA07803
- 4 -

EXHIBIT B

BUDGET DETAIL, INVOICING, PAYMENT AND RECONCILIATION

1. Invoicing and Payment:

A. LOCAL AGENCY shall pay STATE for providing said protection at the rate of 47.55 per acre, plus an 12.10% administrative charge for a total of $65,440.77 upon presentation of an invoice by STATE. The rate per acre and administrative charge will be calculated by STATE prior to January 1, of each year and annually thereafter, for the succeeding fiscal year subject to approval by LOCAL AGENCY. This Agreement shall be amended each fiscal year to reflect new rates.

B. STATE shall provide thirty (30) day written notice to LOCAL AGENCY of the cost per acre and the administrative charge to be assessed for each subsequent fiscal year during the term of this Agreement; LOCAL AGENCY shall have thirty (30) days to approve said rate; if written approval is not received by STATE within said period, STATE’s obligations hereunder shall terminate; LOCAL AGENCY shall be liable for all amounts due up to and including the date of such termination.

C. To minimize the need for reconciliation payment is expected in full after the LOCAL AGENCY receives the STATE invoice. Payments made by the LOCAL AGENCY will cover the protection rate per acre and the administrative charge for the protection services rendered by STATE and including any other costs as provided herein, giving credit for all payments made by LOCAL AGENCY and claiming the balance due to STATE, if any, or refunding to LOCAL AGENCY the amount of any overpayment.

2. Budget Contingency Clause
A. If the LOCAL AGENCY’s governing authority does not appropriate sufficient funds for the current year or any subsequent years covered under this Agreement, which results in an inability to pay the STATE for the services specified in this Agreement, the LOCAL AGENCY shall promptly notify the STATE and this Agreement will terminate pursuant to the notice periods required herein.

B. If funding for any fiscal year is reduced or deleted by the LOCAL AGENCY for purposes of this program, the LOCAL AGENCY shall promptly notify the STATE, and the STATE shall have the option to either cancel this Agreement with no liability occurring to the STATE, or offer an agreement amendment to LOCAL AGENCY to reflect the reduced amount, pursuant to the notice terms herein
C. If the STATE Budget Act does not appropriate sufficient funds to provide the services for the current year or any subsequent years covered under this Agreement, which results in an inability to provide the services specified in this Agreement to the LOCAL AGENCY, the STATE shall promptly notify the LOCAL AGENCY, and this Agreement will terminate pursuant to the notice periods required herein.

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Contractor Name: City of Norco
Contract No: 3CA07803
- 5 -
D. If funding for any fiscal year is reduced or deleted by the STATE Budget Act for purposes of this program, the STATE shall promptly notify the LOCAL AGENCY, and the LOCAL AGENCY shall have the option to either cancel this Agreement with no liability occurring to the LOCAL AGENCY, or offer an agreement amendment to LOCAL AGENCY to reflect the reduced services, pursuant to the notice terms herein.

E. Notwithstanding the foregoing provisions in paragraphs A and B above, the LOCAL AGENCY shall remain responsible for payment for all services actually rendered by the STATE under this Agreement regardless of LOCAL AGENCY funding being reduced, deleted or not otherwise appropriated for this program. The LOCAL AGENCY shall promptly notify the STATE in writing of any budgetary changes that would impact this Agreement.

F. LOCAL AGENCY and STATE agree that this Budget Contingency Clause shall not relieve or excuse either party from its obligation(s) to provide timely notice as may be required elsewhere in this Agreement.

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Contractor Name: City of Norco
Contract No: 3CA07803
- 6 -

EXHIBIT D

SPECIAL TERMS AND CONDITIONS

1. Cancellation
Failure of either party to meet any of the terms and conditions of this Agreement, including nonpayment of monies due hereunder, shall be cause for the termination of this Agreement; such termination shall become effective upon written receipt of 30 day notice of cancellation.

2. Audit
If the Agreement is over $10,000, the parties shall, in accordance with Government Code Section 10532, be subject to examination and audit of the State Auditor General for a period of three (3) years after final payment under the Agreement. Examination and audit shall be confined to those matters connected with performance of the Agreement including, but not limited to, cost of administering the Agreement The Contractor warrants by execution of this Agreement, that no person or selling agency has been employed or retained to solicit or secure this Agreement upon Agreement or understanding.

3. Operating Plan
Prior to April 1 of each year, STATE and LOCAL AGENCY shall establish a joint Operating Plan for the contract area, which shall be attached after Exhibit E. If LOCAL AGENCY received its structural fire protection from another local agency, the local agency providing the structural fire protection must be party to the Operating Plan.

4. Extension of Agreement
Unless there is written notice by LOCAL AGENCY to terminate this Agreement STATE shall extend this Agreement for a single one-year period from the original termination date. The cost of services provided by STATE during the extended period shall be based upon the rates published for the fiscal year in which the extended period falls had a new Agreement been entered into.

5. Modification
This Agreement may be amended at any time by written mutual consent of the parties hereto.

6. Indemnification
Each party, to the extent permitted by law, agrees to indemnify and hold harmless the other party, its officers, agents, and employees from any and all claims and losses accruing or resulting to any person, firm or corporation who may be injured or damaged by the indemnifying party.

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Contractor Name: City of Norco
Contract No: 3CA07803
- 7 -

EXHIBIT E

ADDITIONAL PROVISIONS
Attachments
Budget Plan
Topographic Map
Operating Plan
Annual Report

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City of Norco
3CA07803
Page #: 8
37020

AND THE CITY/TOWN OF A LOCAL AGENCY
Number of Acres 1227.7
General Fund Reimbursement $ 19.67 $ 24,148.86
Unit Budget $ 27.88 $ 34,228.28
Sub-Total $ 58,377.14
Admin Rate 12.10% $ 7,063.63
Total Protection Cost $ 65,440.77
FOR THE 2026/2027 FISCAL YEAR

LOCAL RESPONSIBILITY AREA (LRA) WILDLAND PROTECTION REIMBURSEMENT AGREEMENT Program Cost Account (PCA #)
Contract Name:

Contract #:

Comments Section:

AGREEMENT COST CALCULATIONS:

THIS IS THE BUDGET PLAN FOR THE LOCAL RESPONSIBILITY AREA (LRA)

WILDLAND FIRE PROTECTION REIMBURSEMENT AGREEMENT BETWEEN THE

STATE OF CALIFORNIA, DEPARTMENT OF FORESTRY & FIRE PROTECTION (CAL FIRE) Norco

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§¨¦15
§¨¦91
CORONA

EASTVALE

JURUPA VALLEY

RIVERSIDE NORCO

CHERRY HILLS
G
RAND
NORTH
MAIN

ARLINGTON
HAMNER

VICTORIA
LA
SIERRA

FULLERTON
HOLE

SHIRLEY
TYLER
PIERCE

MAGNOLIA

CALIFORNIA
RIVER

VAN BUREN

ARCHIBALD
Wildland Protection Agreement
Norco
0 0.75 1.5
Miles
µ
Map By FireGIS - CLindsay - Date: 2/13/2025
Norco WPA
Approx. 1,227.7 Ac
Eastvale WPA
Approx. 1,257 Ac
Corona WPA
Approx.1,872.3 Ac
Jurupa Valley WPA
Approx. 7,034.4 Ac
Norco
SRA
Cities
Riverside County
*Please note that all acreage totals are based on the complete WPA acreage and may not be reflected on this map for adjacent cities.

Contract Number: 3CA07803RRU Contract Acres: 1,227.7 Fiscal Year: 2026/2027 Pg. 9 Page 300 of 695 City of Norco
Contract Number: 3CA07803
Page | 10
__________________________________________________________________________________ Wildland Operating Plan
Between
The City of Norco
and

CAL FIRE
Riverside Unit

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City of Norco
Contract Number: 3CA07803
Page | 11

OPERATING PLAN
Table of Contents
Page

1. Overview…………………………………………………………………… 12

2. Authority…………………………………………………………………… 12

3. Purpose…………………………………………………………………….. 12

4. Definitions & Restrictions…………………………………………………. 12

5. Procedures………………………………………………………………….. 12-14

6. Administration……………………………………………………………… 14

7. Fire Prevention……………………………………………………………… 14-16

8. Approval…………………………………………………………………….. 17

APPENDIX
Preplanned Initial Attack Response –Unit……………………. B-1
Preplanned Initial Attack Response – Local Agency Fire Department………… B-2

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City of Norco
Contract Number: 3CA07803
Page | 12

OPERATING PLAN

1. OVERVIEW
This Operating Plan, hereinafter referred to as PLAN, is between the California Department of Forestry & Fire Protection, Riverside Unit, hereinafter referred to as CAL FIRE and the City of Norco, Norco Fire Department, hereinafter referred to as CITY. It has been developed to specifically address the Agreement for Protection of Wildlands within a Local Agency, hereinafter referred to as AGREEMENT, between CAL FIRE and CITY for wildland fire protection within the city limits.

2. AUTHORITY
The PLAN is required of both CAL FIRE and CITY as part of the AGREEMENT dated July 1, 2026.

3. PURPOSE
This PLAN will provide the Unit Chief of CAL FIRE and the Fire Chief of CITY a means for executing the AGREEMENT and is hereby attached as Exhibit B with appendices B-1 and B-2 to that AGREEMENT.

4. DEFINITIONS AND RESTRICTIONS
See AGREEMENT for definitions and descriptions of general terms. This PLAN does not allow either agency to operate outside the limitations in the AGREEMENT.

5. PROCEDURES
A. Fire Reporting/Reports-When CITY receives a report of a wildfire within the area of the AGREEMENT, it shall promptly notify the Riverside Unit Emergency Command Center (ECC). Each agency will process their appropriate reports and make the information available, upon request of the other agency, in no more than 60 days.

B. Incident Management-The Incident Command System (ICS) will be used to manage wildfires within the area of the AGREEMENT. Unified Command will be implemented with a CAL FIRE representative and a CITY representative.

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City of Norco
Contract Number: 3CA07803
Page | 13
C. Fires within the area of the AGREEMENT-Each agency will maintain a preplanned initial attack response (PIAR) for fires within the area of the AGREEMENT. See Appendices B-1 and B-2. Immediate cooperation between agency dispatch centers will occur to ensure prompt response of appropriate resources into the area of the fire. CAL FIRE resources will be ordered according to the terms of the AGREEMENT through the ECC. Any augmentation of the preplanned CAL FIRE response, with CAL FIRE resources, shall be authorized by a CAL FIRE Incident Commander or Agency Representative. Augmentation of the preplanned response may require a post incident audit. The audit will seek to demonstrate that adjacent CAL FIRE Direct Protection Areas (DPA’s) were threatened, or that the augmentation was justified on a cost efficiency basis. Local government and private resources will be ordered through the CITY dispatch center (DISPATCH) to ensure proper utilization of the Master Mutual Aid Agreement.

D. Mutual Aid-All initial attack resources will be considered mutual aid for the purpose of this AGREEMENT.

E. Initial Attack-Initial attack resources will always be based on the closest resources concept identified in the PIAR. See Appendices B-1 and B-2.

F. Move-Up & Cover-Station coverage will be exchanged between both agencies when appropriate. To prevent long-term coverage problems to either agency, the covering agency’s engines will be replaced with the covered agency’s resources as soon as it is practical to do so.

G. Fire Information: Unified Command1. Both agencies will enter into a unified command structure to manage the incident by establishing a common set of incident objectives and strategies.

This will be accomplished without losing or abdicating agency authority, responsibility or accountability. A Unified Ordering Point will be identified and established.

2. Representatives of both agencies will meet as needed to discuss procedures governing and locations of potential Information Centers. Both agencies will strive to maintain a roster of certified Public Information Officers for use during emergencies.

3. The Unified Command will determine which agency will provide the Lead Information Officer. Normally, it will be the agency with the greatest commitment of resources on the incident.

H. Representatives of CAL FIRE and CITY, of the rank of Battalion Chief or higher, may order resources directly from the ECC or DISPATCH when an immediate need arises.

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City of Norco
Contract Number: 3CA07803
Page | 14
These resources may include engines, fire crews and bulldozers in accordance with the AGREEMENT. Resources sent in response to these requests will conform to the closet resources concept.

6. ADMINISTRATION
The CAL FIRE Unit Chief and the CITY Fire Chief, or their designees, along with representatives from the CAL FIRE ECC and CITY DISPATCH will meet annually to discuss, review, and update the following items; procedures for reporting fires, procedures to dispatch resources to fires within the area of the AGREEMENT, procedures to dispatch resources to fires along the boundaries of the area of the AGREEMENT, and exchange general or specific information which would might affect the other agency.

7. FIRE PREVENTION
.

A. POLICY
All fire prevention activities conducted on lands within the area of the AGREEMENT will be consistent with both agencies guidelines. CAL FIRE and CITY will be expected to conduct a year-round, aggressive fire prevention program using guidelines within the CAL FIRE Handbook 9000 and CITY Fire Prevention Guidelines. This will include, but is not limited to, annual analysis and planning sessions to generate an active fire prevention plan.

1. Public Information Program-This will include all types of fire prevention news releases through the available media. Other methods will include public meetings, fairs, rodeos, parades, services clubs and a regular schedule of school programs for all grades.

2. Protection/Planning Issues-Although the responsibility for enforcing fire safe ordinances pertaining to improvements in wildland areas within the city limits is the responsibility of CITY, a CAL FIRE representative will be available upon request to comment on these issues and assist in the enforcement of related ordinances.

3. Hazard Reduction Inspections
a. Home Inspection – CAL FIRE will work directly with CITY to enforce Public Resources Code (PRC) Sections 4291, 4446, 4442, 4442, 4123, or the Uniform Fire Code sections when applicable.
b. Power line Inspections – CAL FIRE will work directly with CITY inspecting power lines over 750 volts, using PRC 4292 and 4293 as a guide.

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City of Norco
Contract Number: 3CA07803
Page | 15
B. RESPONSIBILITY
CAL FIRE and CITY personnel will, in the performance of their duties, Give full consideration to the prevention of fires and public education. Both agencies Will allow staff to establish attainable fire prevention goals.

C. EXISTING AND PROJECTED DEMAND
Fire Prevention and suppression are the primary roles for both agencies. If the Demand for services increases in the future, both agencies will develop more intensive programs. Fire protection and prevention will be influenced by the following factors:

1. Increased recreational use.

2. Increased residential and commercial development.

3. Increased utilization of vacation residences.

4. Industrial activity.

D. OBJECTIVES
The primary objective of the fire prevention plan is the reduction of fire suppression expenditures and damages from human-caused fires. The secondary objective is a current and comprehensive public education program for fire safety awareness and code enforcement.

E. RECOMMENDED ACTIONS
Both agencies will actively pursue public awareness programs through the following:

1. Public Education
a. School programs, ages K-12
b. Roadside sign program
c. Timely newspaper articles concerning fire awareness
d. Attendance at various local events which lend themselves to fire prevention displays.

2. Code Enforcement
a. Active PRC 4291 home inspection program in target areas. b. Enforcement of the Fire Safe Ordinances as they apply to construction

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City of Norco
Contract Number: 3CA07803
Page | 16
in Fire Hazard Severity Zones (FHSZ). CAL FIRE will take and advisory role with the CITY Fire Marshal within the areas of the AGREEMENT.

F. FUEL MODIFICATION
Both agencies will continue to encourage individual property owners and property Owner associations to establish and maintain a healthy fuel complex through the following:

1. Prescribed burning through available programs.

2. Forest practice inspections.

3. Fuel modification using mechanized systems, fire crews, and local resources

4. Biomass programs to control stems per acre, and remove dead and down materials.

G. BURNING PERMITS
Burning permits are to be required in the city limits and will be consistent with those guidelines established in adjacent areas. This will provide consistency in the burn hours and any controls needed for the overall program.

1. Burning Permit Issuance
The CITY has the responsibility of issuing burn permits within the city limits and the area of the AGREEMENT. Both agencies will agree to and establish burn permit guidelines by April 1 of each year. The guidelines will follow those established by CAL FIRE to ensure consistency in the burn programs in both the city and areas adjacent to
CAL FIRE.

2. Suspension of Permit Procedures
The suspension of burning permits in the area of the AGREEMENT will be directly related to the burning permit suspension procedures outside the area of the AGREEMENT to ensure area-wide consistency. Suspensions will be based on input from CAL FIRE and CITY.

H. MONITORING AND EVALUATION
Periodic monitoring and evaluation of the PLAN will provide the opportunity to make orderly and timely amendments and revisions of the PLAN. Monitoring will determine if the:

1. PLAN is being followed.

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City of Norco
Contract Number: 3CA07803
Page | 17

2. PLAN objectives are being met.

3. PLAN is achieving desired results

8. APPROVAL:

This PLAN is approved and authorized as Exhibit B Attachment 3 of the AGREEMENT between CAL FIRE and CITY:

FOR CAL FIRE: FOR The City of Norco:

California Department of Forestry 2870 Clarke Ave
& Fire Protection Norco CA 92860
Riverside Unit
210 W. San Jacinto Ave
Perris CA 92570
_________________________ __________________________
Robert Fish, Unit Chief Lisette Free, City Manager

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City of Norco
Contract Number: 3CA07803
Page | 18

CALIFORNIA DEPARTMENT OF FORESTRY AND FIRE PROTECTION

NORCO WILDLAND FIRE PROTECTION AGREEMENT
Dozer Engines
Chief
Officer
Hand
Crews Copter
Air
Attack
Air
Tanker
Low 0 3 1 0 0 0 0
Med 2 4 2 2 1 1 2
High 2 7 2 4 1 1 2
State Resource Proximity
Fire Engines1
Facility Identifier Type
1 Corona Stn. 14, 1511 Hamner Ave., Norco, CA 92860
2 W. Riverside Stn 18, 7545 Mission Blvd., Riverside, CA 92509 3 Chino Hills Stn (Prado), 14467 Central Ave., Chino, CA 91710 5 Elsinore Stn 10, 410 W. Grahams Ave, Lake Elsinore, CA 92530 4 Devore Stn, 18365 Cajon Blvd., San Bernardino, CA 92407 State Hand Crews 1
1 Prado, 14467 Central Ave., Chino, CA 91710
2 Pomona, 3530 W. Pomona Blvd. Build. 3, Pomona, CA 91768 3 Los Pinos, 39251 Ortega Hwy, Lake Elsinore, CA 92530
4 Oak Glen, 41100 Pine Bench Rd Yucaipa, CA 92399
State Bulldozers 1
1 San Bernardino HQ, 3800 N. Sierra Way, San Bernardino, CA 92405
2 Perris HQ, 210 W. San Jacinto, Perris, CA 92570
3 Beaumont FFS, 1550 E. 6th St., Beaumont, CA
92223
State Air Attack 1
1 Hemet Ryan Air Attack Base, 4710 W. Stetson Ave, Hemet, CA 92545
2 Romona Air Attack Base, 2498 Montecito Rd, Ramona, CA 92065
1 Prado, 14467 Central Ave., Chino, CA 91710
2 Hemet Ryan Air Attack Base, 4710 W. Stetson Ave, Hemet, CA 92545
1 Hemet Ryan Air Attack Base, 4710 W. Stetson Ave, Hemet, CA 92545
2 Romona Air Attack Base, 2498 Montecito Rd, Ramona, CA 92065
APPENDIX B-1
1Depends upon the actual location of the incident

PREPLANNED INITIAL ATTACK RESPONSE

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City of Norco
Contract Number: 3CA07803
Page | 19

PREPLANNED INITIAL ATTACK RESPONSE

NORCO FIRE DEPARTMENT

NORCO WILDLAND FIRE PROTECTION AGREEMENT

ENGINES

BRUSH ENGINES

WATER TENDERS OFFICER
Low 3 0 1
Med 3 0 1
High 3 0 1
Local Government Resource Proximity
Fire Engines
Facility Identifier Type
1 Norco Stn 47, 3902 Hillside Ave., Norco, CA 92860
2 Corydon Stn 57, 3367 Corydon Ave., Norco, CA 92860
3 Water Tenders
1 2
3 Local Government Hand Crews
1 N/A
Local Government Bulldozers
1 N/A
Local Government Air Attack
1 N/A
Local Government Rotor-wing
1 N/A
Local Government Fixed-wing
1 N/A
APPENDIX B-2

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RESOLUTION NO. 2026-36

A RESOLUTION OF THE CITY COUNCIL OF THE CITY

OF NORCO, CALIFORNIA, APPROVING AN

AGREEMENT WITH THE CALIFORNIA DEPARTMENT OF

FORESTRY AND FIRE PROTECTION FOR SERVICES
FROM JULY 1, 2026 THROUGH JUNE 30, 2027, FOR

FIRE PROTECTION SERVICES WITHIN THE LOCAL

RESPONSIBILITY AREAS WITHIN THE CITY
WHEREAS, the City of Norco now has fire protection responsibility for certain wildlands areas within the City designated as Local Responsibility Areas (LRA); and WHEREAS, the City of Norco desires to enter into an agreement with the State of California for fire protection services within the LRA.

NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Norco, California, does hereby approve the agreement with the California Department of Forestry and Fire Protection (CAL FIRE/Riverside County Fire Department) for the period of July 1, 2026, through June 30, 2027.

BE IT FURTHER RESOLVED, that the City Manager of the City of Norco is hereby authorized to sign and execute said agreement on behalf of the City of Norco.

PASSED AND ADOPTED by the City Council of the City of Norco, California, at a regular meeting held on May 20, 2026.
____________________
Robin Grundmeyer, Mayor
City of Norco, California
ATTEST:
________________________
Dayna Williams-Hunter, City Clerk
City of Norco, California

Page 311 of 695 ends

Resolution No. 2026-36

Page 2 ends

May 20,2026
I, Dayna Williams-Hunter, City Clerk of the City of Norco, California, do hereby certify that the foregoing Resolution was adopted by the City Council of the City of Norco, California, at a regular meeting thereof held on May 20, 2026 by the following vote of the City Council:

AYES:

NOES:

ABSENT:

ABSTAIN:

IN WITNESS WHEREOF, I have hereunto set my hand and affixed the official seal of the City of Norco, California, on May 20, 2026. _________________________
Dayna Williams-Hunter, City Clerk
City of Norco, California

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City Council

STAFF REPORT
Date: May 20, 2026 Agenda Item:

3.D.

To: Honorable Mayor and City Council Members
From: Joshua Calhoun, Finance Director
Prepared By: Joshua Calhoun, Finance Director
Department: Finance
SUBJECT:

Fiscal Year 2025-26 Third Quarter Budget-to-Actual Report RECOMMENDATION:

Receive and File Fiscal Year 2025-26 Third Quarter Budget-to-Actual Report.

SUMMARY:

This report provides a budget-to-actual update of the various operating funds for the Fiscal Year 2025-26 quarter ended March 31, 2026.

BACKGROUND:

This report provides current budget performance financial information on the City’s Operating Budget for various funds through the quarter ended March 31, 2026.

General Fund
Attachment A provides the summary of the General Fund budget-to-actual revenues and expenditures using the data available through March 31, 2026. As of March 31, 2026, fifty-nine percent (59%) of the total Fiscal Year approved budget has been expended. This lower than anticipated expenditure rate is due to delays in the submission of invoices for contractual services, especially for Sheriff and CAL Fire services. On the revenue side, sixty-one percent (61%) of the total budgeted revenue has been received as of March 31, 2026. The lower than anticipated revenue rate is also due to a time lag in actual receipt of key revenues such as sales tax, property tax, motor vehicle license fees and franchise fees.

Other Funds
Attachment B provides the summary of revenues and expenditures/expenses of all other Operating Funds as of March 31, 2026.

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Water Fund
Total Water Fund operating expenses of $8.5 million and Water Fund revenues of $9.1 million through March 31, 2026, are tracking to the budget. The main expense is purchased water.

Sewer Fund
Total Sewer Fund operating revenues of $5.1 million and $4.4 million in operating expenses as of March 31, 2026, appear to be in accordance with the amended budget.

Other Funds
Other miscellaneous operating Funds including Gas Tax, NPDES, CDBG, Recycled Water, Miscellaneous Grant Funds, and Supplemental Law Enforcement are projected to end the year in line with the approved budget.

Landscape Maintenance Districts
Staff presents the quarterly budget to actual reports on the LMDs to help residents better understand how LMD assessment receipts are being expended. Attachment C provides a budget to actual comparison of each District’s revenues and expenditures through March 31, 2026.

As of March 31, 2026, the first installment of the annual assessments has been received for each District. Based on the amounts received from the first installment for each of the Districts, staff believes that budgeted revenue numbers would likely be achieved by the end of the fiscal year. Actual expenditure amounts shown for each District represent costs that have been paid through March 31, 2026. These costs are typically lower than actual costs incurred due to the time lag between when services are provided by contractors and the time their invoices are submitted and paid.

Measure R Fund
Total Measure R Fund revenues of $4.8 million and $4.4 million in expenditures as of March 31, 2026. It is important to note that actual expenditures incurred through this date are likely higher than this amount due to the time lag between when a project is approved for funding and when work is done and the City receives invoices and pays for the work. Projects which are not completed by the end of the fiscal year, will be carried over to next fiscal year along with the previously approved appropriations. Measure R Citizens’ Oversight Committee (COC) reviewed Measure R Third Quarter Budget Performance Report (Attachment D) at their April 22, 2026, COC meeting.

More complete information, including fund and cash balances, will be provided with the year-end report when all assessment receipts and expenditures for the fiscal year are fully accounted.

FISCAL IMPACT:

This report is for information only.

RELATIONSHIP TO STRATEGIC PLAN:

This item is consistent with StrategicDirection #3 - "Economic Development and Financial Stability."

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REVIEWED AND APPROVED BY:

Certified as to Availability of Funds: Joshua Calhoun, Finance Director Approved by: Lisette Free, City Manager
Approved as to Form: Harper and Burns, LLP, City Attorney ATTACHMENT(S):

Attachment A - General Fund
Attachment B - Other Funds
Attachment C - LMDs
Attachment D - Measure R Staff Report 04-22-26

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Attachment A Page 1
City of Norco
General Fund Budget to Actual
Third Quarter Budget Performance Ending March 31, 2026
Amended
Adopted Budget 03/31/26 Remaining %
General Fund Budget as of 03/31/26 Actual Budget Achieved

REVENUES
Property Taxes $ 3,100,600 $ 3,100,600 $ 1,775,306 $ 1,325,294 57% Sales Taxes 10,632,000 10,482,000 6,209,779 4,422,221 58% Motor Vehicle License Fees 4,123,000 4,123,000 2,096,558 2,026,442 51% Other Taxes 2,427,000 2,427,000 1,587,093 839,907 65%
Franchise Fees 1,701,500 1,701,500 575,538 1,125,962 34% Intergovernmental 46,500 46,500 17 46,483 0%
Fines and Penalties 241,800 241,800 176,057 65,743 73%
Interest/Lease Income 1,831,200 1,831,200 2,160,460 (329,260) 118% Community Development Fees 1,665,725 1,765,725 1,073,302 592,423 64% Community Services/Recreation 867,100 867,100 786,220 80,880 91% Other Revenues 1,365,300 1,373,300 1,229,060 136,240 90% Administrative Overhead/Operating Transfers 3,508,300 3,508,300 1,576,255 1,932,045 45% Total Revenues $ 31,468,025 $ 31,510,025 $ 19,245,644 $ 12,264,381 61%

EXPENDITURES
Sheriff $ 8,631,400 $ 8,663,400 $ 3,937,021 $ 4,726,379 45% Citizens on Patrol 21,950 9,197 21,950 12,753 42%
Crossing Guards 80,000 10,633 80,000 69,367 13%
Total Sheriff Protection 8,733,350 3,956,851 8,765,350 4,808,499 45% Fire Suppression & EMS (CalFire) 6,733,900 3,080,219 6,741,900 3,661,681 46% Norco Animal Rescue Team 8,400 4,272 8,400 4,128 51%
Total Fire 6,742,300 3,084,491 6,750,300 3,665,809 46%
Recreation Services 999,200 651,975 999,200 347,225 65% Special Events 202,850 188,401 202,850 14,449 93%
Youth, Sports & Family Services 398,450 321,903 398,450 76,547 81% Senior Citizens 191,080 112,192 197,080 84,888 57%
Senior-RCTC 62,072 42,246 62,072 19,826 68%
Total Community Services 1,853,652 1,859,652 1,316,716 542,936 71% Animal Services 974,401 623,720 974,401 350,681 64%
Non-Departmental 4,785,400 4,108,483 4,918,400 809,917 84% City Clerk 578,700 379,662 597,100 217,438 64%
City Manager 489,700 350,337 489,700 139,363 72%
Communications 357,100 332,869 455,900 123,031 73%
Human Resources 297,300 138,224 297,300 159,076 46%
Economic Development 50,000 - 50,000 50,000 0%
Fiscal & Support Services 630,850 443,143 630,850 187,707 70% Total Admin, Econ. Dev & Finance 2,403,650 1,644,235 2,520,850 876,615 65% City Council 118,300 84,055 118,300 34,245 71%
City Attorney 270,000 239,840 270,000 30,160 89%
Total City Council & City Attorney 388,300 323,895 388,300 64,405 83% Engineering 366,000 200,280 402,000 201,720 50%
Inspection 130,000 113,170 205,000 91,830 55%
Parkway Maintenance 154,100 77,104 154,100 76,996 50%
Total Public Works & Engineering 650,100 390,555 761,100 370,545 51% Code Enforcement 453,600 249,484 453,600 204,116 55%
Building & Safety 538,100 395,673 538,100 142,427 74%
Planning 1,330,000 766,392 1,345,000 578,608 57%
Total Community Development 2,321,700 1,411,549 2,336,700 925,151 60% Park Maintenance 1,347,000 913,073 1,347,000 433,927 68% Ingalls Event Center 1,392,700 864,353 1,392,700 528,347 62% Facilities Maintenance 1,369,700 1,011,254 1,424,700 413,446 71% Total Facilities and Maintenance 4,109,400 4,164,400 2,788,680 1,375,720 67% Total Expenditures $ 32,962,253 $ 33,439,453 $ 19,649,174 $ 13,790,279 59% Revenues Over (Under) Expenditures $ (1,494,228) $ (1,929,428) $ (403,530) $ (1,525,898)

Page 316 of 695 ends

Attachment B Page 2
City of Norco
Schedule of Other Funds Revenues & Expenditures
Third Quarter Budget Performance Ending March 31, 2026
Amended 03/31/26 %
Fund Description Budget Actual Achieved

WATER FUND
Revenues $ 13,311,100 $ 9,123,597 69%
Expenditures 8,523,609 14,616,870 58%
Revenues Over (Under) Expenditures $ (1,305,770) $ 599,988

SEWER FUND
Revenues $ 8,069,288 $ 5,072,669 63%
Expenditures 4,407,651 7,406,654 60%
Revenues Over (Under) Expenditures $ 662,634 $ 665,018

GAS TAX
Revenues $ 773,414 $ 499,792 65%
Expenditures 482,573 807,600 60%
Revenues Over (Under) Expenditures $ (34,186) $ 17,219

NPDES FUND
Revenues $ 153,000 $ 126,293 83%
Expenditures 92,279 157,100 59%
Revenues Over (Under) Expenditures $ (4,100) $ 34,014
CDBG
Revenues $ 15,000 $ 15,000 100%
Expenditures 15,000 15,000 100%
Revenues Over (Under) Expenditures $ - $ -

RECYCLED WATER
Revenues $ 2,600,000 $ - 0%
Expenditures 1,089,944 2,780,000 39%
Revenues Over (Under) Expenditures $ (180,000) $ (1,089,944)

MISCELLANEOUS GRANTS
Revenues $ 216,655 $ 238,414 110%
Expenditures 116,539 191,655 61%
Revenues Over (Under) Expenditures $ 25,000 $ 121,875

SUPPLEMENTAL LAW ENFORCEMENT
Revenues $ 201,000 $ 201,537 100%
Expenditures 201,537 201,000 100%
Revenues Over (Under) Expenditures $ - $ -

Page 317 of 695 ends

Attachment C Page 1
City of Norco
Schedule of Landscape Maintenance District Revenues & Expenses Third Quarter Budget Performance Ending March 31, 2026
Amended 03/31/26 %
Landscape Maintenance District #1 Budget Actual Achieved Revenues:

LMD #1 Assessments $ 13,455 $ 7,339 55%
Interest Income (243) - NA
Total Revenues $ 13,455 $ 7,096 53%
Expenditures:

Observation $ 4,122 $ 2,340 57%
Water Charges 3,500 2,833 81%
Electricity Charges 220 0% -
Telephone Charges 500 469 94%
Landscape Maintenance 2,850 1,844 65%
Contractual 1,560 0% -
Administrative Overhead 540 405 75%
Admin Fees-Property Taxes 111 108% 120
Incidentals 300 - 0%
Fuel - 30 0%
Total Expenditures $ 13,733 $ 8,011 58%
Revenues Over (Under) Expenditures $ (278) $ (915)
Fund Balance:

Ending Fund Balance June 30, 2025 $ (7,211)

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Attachment C Page 2
City of Norco
Schedule of Landscape Maintenance District Revenues & Expenses Third Quarter Budget Performance Ending March 31, 2026
Amended 03/31/26 %
Landscape Maintenance District #2 Budget Actual Achieved Revenues:

LMD #2 Assessments $ 195,628 $ 106,586 54%
Interest Income - (82) NA
Total Revenues $ 195,628 $ 106,504 54%
Expenditures:

Observation $ 20,534 $ 11,700 57%
Water Charges 35,000 58% 20,278
Electricity Charges 2,000 34% 675
Landscape Maintenance 94,100 66% 62,552
Contractual 5,202 0% -
Administrative Overhead 7,340 67% 4,896
Admin Fees-Property Taxes 166 105% 175
Fuel - 150 0%
Operating Contingency - 31,136 0%
Total Expenditures $ 195,628 $ 100,276 51%
Revenues Over (Under) Expenditures $ - $ 6,229
Fund Balance:

Ending Fund Balance June 30, 2025 $ 3,460

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Attachment C Page 3
City of Norco
Schedule of Landscape Maintenance District Revenues & Expenses Third Quarter Budget Performance Ending March 31, 2026
Amended 03/31/26 %
Landscape Maintenance District #3 Budget Actual Achieved Revenues:

LMD #3 Assessments $ 109,708 $ 58,199 53%
Interest Income - 209 NA
Total Revenues $ 109,708 $ 58,408 53%
Expenditures:

Observation $ 16,432 $ 9,360 57%
Water Charges 35,000 66% 23,215
Electricity Charges 1,000 55% 553
Telephone Charges 65 0% -
Landscape Maintenance 40,100 65% 25,901
Contractual 4,200 0% -
Administrative Overhead 5,100 67% 3,400
Admin Fees-Property Taxes 117 107% 126
Incidentals 1,000 0% -
Fuel - 100 0%
Operating Contingency 6,594 0% -
Total Expenditures $ 109,708 $ 62,555 57%
Revenues Over (Under) Expenditures $ - $ (4,147)
Fund Balance:

Ending Fund Balance June 30, 2025 $ 15,554

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Attachment C Page 4
City of Norco
Schedule of Landscape Maintenance District Revenues & Expenses Third Quarter Budget Performance Ending March 31, 2026
Amended 03/31/26 %
Landscape Maintenance District #4 Budget Actual Achieved Revenues:

LMD #4 Assessments $ 507,388 $ 269,739 53%
Interest Income 7,336 - NA
Total Revenues $ 507,388 $ 277,075 55%
Expenditures:

Observation $ 28,740 $ 16,379 57%
Tree Replacement - 2,000 0%
Water Charges 73,501 90,000 82%
Electricity Charges 6,112 8,000 76%
Telephone Charges 443 500 89%
Landscape Maintenance 243,213 330,000 74%
Contractual 2,400 6,200 39%
Administrative Overhead 21,000 31,500 67%
Admin Fees-Property Taxes 297 288 103%
Incidentals 2,861 5,000 57%
Fuel - 160 0%
Land Improvements-Construction - 5,000 0%
Total Expenditures $ 507,388 $ 366,206 72%
Revenues Over (Under) Expenditures $ - $ (89,131)
Fund Balance:

Ending Fund Balance June 30, 2025 $ 378,590

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Attachment C Page 5
City of Norco
Schedule of Landscape Maintenance District Revenues & Expenses Third Quarter Budget Performance Ending March 31, 2026
Amended 03/31/26 %
Landscape Maintenance District #5 Budget Actual Achieved Revenues:

LMD #5 Assessments $ 70,989 $ 37,624 53%
Interest Income - 1,948 NA
Total Revenues $ 70,989 $ 39,572 56%
Expenditures:

Observation $ 12,328 $ 7,020 57%
Water Charges 9,000 84% 7,517
Electricity Charges 700 46% 325
Telephone Charges 80 0% -
Landscape Maintenance 22,000 63% 13,955
Contractual 4,100 0% -
Administrative Overhead 3,100 67% 2,064
Admin Fees-Property Taxes 105 109% 114
Incidentals - 1,000 0%
Fuel - 80 0%
Land Improvement - Construction 30,000 0% -
Total Expenditures $ 82,493 $ 30,995 38%
Revenues Over (Under) Expenditures $ (11,504) $ 8,578
Fund Balance:

Ending Fund Balance June 30, 2025 $ 79,178

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Measure R Citizens' Oversight
Committee

STAFF REPORT
Date: April 22, 2026 Agenda Item:

2.B.

To: Honorable Chair and Committee Members
From: Joshua Calhoun, Finance Director
Prepared By: Joshua Calhoun, Finance Director
Department: Finance
SUBJECT:

Fiscal Year 2025-26 Third Quarter Measure R Budget Performance Report RECOMMENDATION:

Receive and File the Fiscal Year 2025-26 Third Quarter Measure R Budget Performance Report and recommend transmittal to the City Council.

SUMMARY:

One of the Department’s annual goals is to timely inform the Measure R Citizen’s Committee (“COC”) on actual budget results relative to Measure R’s annual adopted budget. This report provides information on how the Measure R actual financial results through March 31, 2026, compare to the adopted budget. Staff recommends that the COC reviews this report and recommends transmittal to the City Council.

BACKGROUND:

As part of revenue and expenditure reporting and monitoring program, staff provides the COC with quarterly budget performance reports. Attachment A provides Measure R Fund summary data of budget-to-actual revenues and expenditures using the data available through March 31, 2026. This report reflects $4,427,555 or 23% of the total appropriation of $19,111,021 has been spent as of March 31, 2026. However, it is important to note that actual expenditures incurred by this date are likely higher due to a time lag between when work is performed and when the City receives and processes invoices for payment. Additionally, most appropriations are for capital projects, which often experience significant delays between funding approval and the commencement of work.

Staff has the following proposed expenditure adjustment resulting in a $144,400 increase to the Measure R expenditure budget:

1. $144,400 for upgrades to the existing main metered electrical service at City Hall.

ATTACHMENT D

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Detailed information regarding the proposed project is provided in a separate report for review this scheduled meeting.

Total Measure R Fund actual revenues through March 31, 2026, are $4,803,245, representing 56% of the total amended revenue budget of $8,494,400 ($8,094,400 for Measure R sales and use tax and $400,000 for interest income). The Measure R Transactions and Use Tax revenue received reflects sales transactions through January 31, 2026 — a total of seven months of receipts. Based on this data, staff estimates that total actual Measure R Transactions and Use Tax revenues will be close to the amended budget amount of $8,094,400.

FISCAL IMPACT:

Attachment A provides a summary of the revenues and expenditures for FY 2025-26 Measure R Transactions and Use Tax Budget as of March 31, 2026 and the proposed revenues and expenditures. There are no proposed adjustments to revenues through the 3rd quarter of FY 2025-26. Expenditures are recommended to increase by $144,400. The estimated available fund balance as of June 30, 2026 is $2,489,852.

RELATIONSHIP TO STRATEGIC PLAN:

The Budget Performance Report is consistent with Strategic Direction #3 - "Economic Development and Financial Stability."
REVIEWED AND APPROVED BY:

Certified as to Availability of Funds: Joshua Calhoun, Finance Director Approved by: Lisette Free, City Manager
ATTACHMENT(S):

Attachment A
Attachment B

ATTACHMENT D

Page 324 of 695 ends

Attachment A
FY 2025-26
Approved
Budget
FY 2025-26
Proposed
Adjustment
FY 2025-26
Amended Budget
FY 2025-26
Actual as of
03/31/26
% of
Budget
Budget
Remaining
Revenues
Estimated Measure R Tax Revenues $ 8,094,400 $ - $ 8,094,400 $ 4,665,209 58% $ 3,429,191 Investment Earnings 400,000 - 400,000 138,036 35% 261,964 Transfer In - - - 291,000 100% (291,000)
Total Revenues $ 8,494,400 $ - $ 8,494,400 $ 5,094,245 60% $ 3,400,155 Expenditures
Operating and Maintenance
Committee Stipends $ 1,400 $ - $ 1,400 $ 550 39% $ 850
Professional Services 10,000 - 10,000 5,000 50% 5,000
Trail System Maintenance 700,000 - 700,000 389,664 56% 310,336 Subtotal 711,400 - 711,400 395,214 56% 316,186
Measure R Capital Projects
Facilities and Information Technology Improvements
City Hall Remodel - Efficiency Assessment $ 85,000 $ - $ 105,910 $ 26,763 25% $ 79,146 City Hall/Sheriff Sub-Station Improvements 75,000 - 233,770 100,468 43% 133,302 Citywide ADA Improvement Project 200,000 - 173,850 161,775 93% 12,074 Existing Main Metered Service Modification Project - NEW - 144,400 144,400 - 0% 144,400 Facilities and Maintenance Office 800,000 - 800,000 - 0% 800,000 HAVC System Replacement 900,000 - 901,283 9,680 1% 891,602 Ingalls Event Center Wayfinding Project - - 151,352 139,015 92% 12,336 Moreno Arena Emergency Bleacher Lighting 300,000 - 496,920 458,701 92% 38,219 The Nellie Weaver Hall Improvements 600,000 - 590,612 37,610 6% 553,002 Facility Roofing Project 600,000 - 600,000 - 0% 600,000 Fire Station 47 Apparatus Bay Doors 100,000 - 100,000 - 0% 100,000 ERP/Financial System Assessment 60,000 - 60,000 568 1% 59,432 Information Technology Server Room 100,000 - 100,000 6,495 6% 93,505 Telephone System Upgrade and Migration 80,000 - 80,000 36,899 46% 43,101 Citywide Facility Painting and Treatment 250,000 - 250,000 5,900 2% 244,100 Security System Upgrade 300,000 - 308,261 103,385 34% 204,876 Structured Connectivity System 127,500 - 128,176 - 0% 128,176 Drainage Improvements at Norco Animal Shelter - - 44,000 - 0% 44,000 Land Improvements
Arena Structural Maintenance 10,000 - 10,000 7,995 80% 2,005 Ingalls Event Center Camera System - - 209,074 6,584 3% 202,490 Heli-Hydrant 250,000 - 250,000 - 0% 250,000
Park Improvements -
Citywide Park Enhancements 200,000 - 246,947 127,928 52% 119,019 Community Service & Facilities Assessment 64,000 - 55,590 23,515 42% 32,075 Parking Lot Slurry Seal Project 50,000 - 62,647 - 0% 62,647 Pikes Peak Park ADA Synthetic Poured In Place Surface
Project - - 56,927 24,024 42% 32,903
Park Lightpost Replacement & Repair 150,000 - 147,930 - 0% 147,930 Street Improvements
Citywide Traffic Signal Upgrade Project 120,000 - 122,377 - 0% 122,377 Center Ave - Sixth St to Seventh St. 10,000 - 31,197 - 0% 31,197 Fifth Street - Temescal Ave to I-15 Fwy 62,000 - 57,320 - 0% 57,320 Fourth Street - Corona Ave to I-15 Fwy 1,875,000 - 1,819,890 - 0% 1,819,890 Hillside Ave - Sixth St. to Seventh St. 25,000 - 12,483 - 0% 12,483 Hillside Ave - Third St. to Fourth St. 2,200,000 - 2,175,962 - 0% 2,175,962 Second Street Pavement Project - River to Pacific Ave 2,450,000 - 2,436,937 2,126,604 87% 310,333 Temescal Ave - Fifth St. to Sixth St. 1,028,000 - 1,025,488 1,950 0% 1,023,538 Third Street Pavement Project - Valley View to College 1,100,000 - 601,672 6,782 1% 594,890 Traffic Signal Management & Safety Upgrade 330,000 - 330,000 326,173 99% 3,827 Valley View Ave - Fifth St. to Sixth St. 1,950,000 - 1,938,547 - 0% 1,938,547 Woodward Ave Pavement Project 500,000 - 544,735 261,023 48% 283,712 Norco Park-N-Ride 41,500 - 31,088 - 0% 31,088
Trails Improvements
SilverLakes Causeway 260,000 - 264,276 10,944 4% 253,331 Norco Elementary Trail Improvement 100,000 - 100,000 - 0% 100,000 Trail Fencing Replacement for FY 25-26 600,000 - 600,000 21,561 4% 578,439 Subtotal $ 17,953,000 $ 144,400 $ 18,399,621 $ 4,032,341 22% $ 14,367,277 Total Expenditures $ 18,664,400 $ 144,400 $ 19,111,021 $ 4,427,555 23% $ 14,683,463 Revenues Over (Under) Expenditures $ (10,616,621)
Beginning Fund Balance July 1, 2025 13,106,473
Estimated Ending Fund Balance June 30, 2026 $ 2,489,852 Measure R Transactions and Use Tax
FY 2025-26 3rd Quarter Budget to Actual Report

ATTACHMENT D

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Attachment B
Projects
Project
Number
Total Approved
Budget
FY 2025-26
Approved
Budget
FY 2025-26
Proposed
Adjustment
Expenditures as
of 06/30/25
FY 2025-26
Actual as of
03/31/26
Cumulative
Expenditures as
of 03/31/26
Budget
Remaining
Measure R Capital Projects
Facilities and Information Technology Improvements
City Hall Remodel - Efficiency Assessment 54303.10 $ 185,000 $ 105,910 $ - 79,091 $ 26,763 $ 105,853 $ 79,147 City Hall/Sheriff Sub-Station Improvements 54303.2 $ 481,788 233,770 - 248,018 100,468 348,486 133,302 Citywide ADA Improvement Project 54300.2 537,659 173,850 - 363,809 161,775 525,584 12,075 Existing Main Metered Service Modification Project NEW 144,400 144,400 - - - 144,400 Facilities and Maintenance Office 54303.11 800,000 800,000 - - - - 800,000 HAVC System Replacement 54303.15 957,085 901,283 - 55,802 9,680 65,482 891,603 Ingalls Event Center Wayfining Project 54303.16 152,000 151,352 - 648 139,015 139,664 12,336 Moreno Arena Emergency Bleacher Lighting 54111.5 506,680 496,920 - 9,760 458,701 468,461 38,219 The Nellie Weaver Hall Improvements 54303.6 834,159 590,612 - 243,547 37,610 281,157 553,002 Facility Roofing Project 54303.22 600,000 600,000 - - - - 600,000 Fire Station 47 Apparatus Bay Doors 54303.23 100,000 100,000 - - - - 100,000 ERP/Financial System Assessment 54303.24 60,000 60,000 - - 568 568 59,432 Information Technology Server Room 54303.25 100,000 100,000 - - 6,495 6,495 93,505 Telephone System Upgrade and Migration 54303.26 80,000 80,000 - - 36,899 36,899 43,101 Citywide Facility Painting and Treatment 54303.8 507,315 250,000 - 257,315 5,900 263,215 244,100 Security System Upgrade 54303.12 410,001 308,261 - 101,740 103,385 205,125 204,876 Structured Connectivity System 54303.19 162,500 128,176 - 34,324 - 34,324 128,176 Drainage Improvements at Norco Animal Shelter 54303.27 44,000 44,000 - - - - 44,000 Land Improvements -
Arena Structural Maintenance 54111.8 40,000 10,000 - 30,000 7,995 37,995 2,005 Ingalls Event Center Camera System 54410.10 300,000 209,074 - 90,926 6,584 97,510 202,490 Heli-Hydrant 54700.1 250,000 250,000 - - - - 250,000
Park Improvements -
Citywide Park Enhancements 54410.5 810,642 246,947 - 563,695 127,928 691,623 119,019 Community Service & Facilities Assessment 54303.14 226,085 55,590 - 170,495 23,515 194,010 32,075 Parking Lot Slurry Seal Project 54410.8 100,000 62,647 - 37,353 - 37,353 62,647 Pikes Peak Park ADA Synthetic Poured In Place Surface
Project 4407.8 830,000 56,927 - 773,073 24,024 797,097 32,903 Park Lightpost Replacement & Repair 54410.7 150,000 147,930 - 2,070 - 2,070 147,930 Street Improvements
Citywide Traffic Signal Upgrade Project 54900.22 316,004 122,377 - 193,627 - 193,627 122,377 Center Ave - Sixth St to Seventh St. 54900.27 131,431 31,197 - 100,234 - 100,234 31,197 Fifth Street - Temescal Ave to I-15 Fwy 54900.23 213,765 57,320 - 156,445 - 156,445 57,320 Fourth Street - Corona Ave to I-15 Fwy 54900.24 1,875,000 1,819,890 - 55,110 - 55,110 1,819,890 Hillside Ave - Sixth St. to Seventh St. 54900.31 113,618 12,483 - 101,135 - 101,135 12,483 Hillside Ave - Third St. to Fourth St. 54900.28 2,320,841 2,175,962 - 144,879 - 144,879 2,175,962 Second Street Pavement Project - River to Pacific Ave 54900.25 2,596,981 2,436,937 - 160,044 2,126,604 2,286,648 310,333 Temescal Ave - Fifth St. to Sixth St. 54900.29 1,122,515 1,025,488 - 97,027 1,950 98,977 1,023,538 Third Street Pavement Project - Valley View to College 54900.26 1,200,000 601,672 - 598,328 6,782 605,110 594,890 Traffic Signal Management & Safety Upgrade 54900.33 330,000 330,000 - - 326,173 326,173 3,827 Valley View Ave - Fifth St. to Sixth St. 54900.30 1,938,547 2,035,276 - 96,729 - 96,729 1,938,547 Woodward Ave Pavement Project 54900.19 544,735 591,440 - 46,705 261,023 307,728 283,712 Norco Park-N-Ride 54900.32 82,870 31,088 - 51,782 - 51,782 31,088 Trails Improvements
SilverLakes Causeway 54600.1 274,163 264,276 - 9,888 10,944 20,832 253,331 Norco Elementary Trail Improvement 54600.9 100,000 100,000 - - - - 100,000 Trail Fencing Replacement for FY 25-26 54600.10 600,000 600,000 - - 21,561 21,561 578,439 Total Expenditures $ 23,273,218 $ 18,255,221 $ 144,400 $ 4,873,601 $ 4,032,341 $ 8,905,941 $ 14,367,277 Measure R Transactions and Use Tax
FY 2025-26 3rd Quarter Project Life-to-Date Status

ATTACHMENT D

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City Council

STAFF REPORT
Date: May 20, 2026 Agenda Item:

3.E.

To: Honorable Chair and Committee Members
From: Amanda Hamilton, Deputy City Manager /
Community Operations Director
Prepared By: Amanda Hamilton, Deputy City Manager /
Community Operations Director
Department: Community Operations
SUBJECT:

Acceptance of Proposals, Approve Project Plans, Award of Contract, and Adoption of Resolution 2026-23 Authorizing the Appropriation of One Hundred Forty-Four Thousand Four Hundred Dollars ($144,400) for the Existing Main Metered Service Modification Project
RECOMMENDATION:

Accept proposals; approve project plans; and award contract to Baker Electrical & Renewables, LLC in the amount of $131,271 for the Existing Main Metered Service Modification Project.

Authorize the City Manager to approve contract change orders not to exceed 10% of the original contract amount.

Adopt Resolution No. 2026-23 authorizing the appropriation of $144,400 for the Existing Main Metered Service Modification Project.

SUMMARY:

Award of a contract for the Existing Main Metered Service Modification Project, a necessary public infrastructure improvement to correct electrical deficiencies and ensure code-compliant emergency power at City Hall and the Norco Sheriff Substation.

The total project appropriation is $144,400, including a 10% contingency, with a contract award to Baker Electric & Renewables, LLC in the amount of $131,271 as the highestranked proposer following a competitive Request for Proposals process.

BACKGROUND:

The Existing Main Metered Service Modification Project is a critical infrastructure improvement intended to correct significant deficiencies in the electrical system serving

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City Hall and the Norco Sheriff Substation. The current system is not compliant with applicable electrical codes and lacks the capacity and configuration necessary to reliably support essential and emergency operations.

These deficiencies became evident during recent utility outages, when the emergency generator experienced operational failures. Investigation determined that the system is improperly configured and that the connected electrical load exceeds the generator’s rated capacity. The generator is currently serving City Hall, the Sheriff’s Station, and electric vehicle (EV) charging infrastructure without appropriate load separation or prioritization.

As an immediate risk mitigation measure, staff de-energized the EV charging stations after determining they were connected to the emergency power system and contributing non-essential load. Continued operation under existing conditions presents a substantial risk of generator overload, which could result in system failure, equipment damage, and loss of power to critical public safety facilities. Given the potential for failure of both the generator and the upstream electrical distribution system, this condition constitutes an urgent operational risk requiring prompt corrective action.

On April 22, 2026, the Measure R Citizens’ Oversight Committee reviewed and recommended for City Council to approve the funding appropriation in the amount of $144,400, inclusive of a 10% contingency, to support the project.

Scope of Work
The project will reconfigure and upgrade the electrical system to achieve a codecompliant, resilient, and properly coordinated power distribution system. Key components include:
 Separation of emergency (life safety/critical) and non-emergency electrical loads  Integration and prioritization of emergency power systems to ensure continuity of operations
 Implementation of selective coordination among overcurrent protection devices  Modifications to service entrance equipment to meet current code requirements  Completion of an arc-flash analysis and updated labeling in accordance with safety standards
To minimize operational disruption, construction activities will be scheduled during weekends. A temporary generator will be deployed to maintain critical operations during service interruptions.

Procurement Process
The plans and specifications for the Existing Main Metered Service Modification Project were prepared under the direction of a licensed electrical engineer and subsequently reviewed and approved by the City’s Building Department for compliance with all applicable codes, regulations, and standards.

On March 10, 2026, the City issued a Request for Proposals (“RFP”) in accordance with applicable procurement requirements. Proposals were received on March 30, 2026. A

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total of two (2) proposals were timely submitted and deemed responsive to the requirements set forth in the RFP.

An evaluation committee conducted a comprehensive review of the proposals utilizing the criteria and weighting methodology established in the RFP. Based on the results of the evaluation process, Baker Electric & Renewables, LLC was determined to be the highest-ranked proposer.

Staff has reviewed the proposal submitted by Baker Electric & Renewables, LLC in the amount of $131,271 and determined the proposal to be responsive to the City’s requirements. The firm has demonstrated that it possesses the requisite licenses, qualifications, and experience to perform the work in accordance with the project specifications.

Design Immunity
Pursuant to Government Code Section 830.6, neither the City nor its employees shall be held liable for injuries caused by the approved design or plan of public property, provided that such design or plan has been approved in advance by the appropriate authority and is prepared in conformity with applicable standards. Accordingly, it is recommended that the City Council approve the project plans and specifications for the Existing Main Metered Service Modification Project.

The Existing Main Metered Service Modification Project is a critical infrastructure improvement necessary to correct existing electrical deficiencies and restore reliable, code-compliant emergency power functionality. Timely implementation is essential to safeguard public safety operations and ensure the continuity of essential City services.

Bid Protest
Staff received a bid protest submitted by NBA Electric on April 29, 2026, regarding the proposal submitted by Baker Electric & Renewables, LLC. The protest alleges issues related to subcontractor listing, DIR registration compliance, CSLB licensure for certain subcontractors, and an asserted material bid reduction without a corresponding change in scope.

Upon review of the protest and supporting documentation, Baker Electric & Renewables has clarified that all work requiring Contractors State License Board licensure will be performed by its own personnel under its active license. Mark Thomas & Associates will provide NETA testing as specialized, non-construction services, and Pacific Electric Switchgear will provide design-assist support, prefabrication, and materials only, with no installation or field work. Accordingly, Baker will engage these firms solely for non-public works labor and ancillary services outside the scope of CSLB-regulated construction activity.

Based on these clarifications, the bid is considered compliant with applicable requirements. Staff recommends award of the contract to Baker Electric & Renewables.

FISCAL IMPACT:

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Approval of this request will result in a budget appropriation of $144,400 from Measure R funds allocated for Fiscal Year 2025–26. The Measure R fund has an available balance of $2,489,852 for FY 2025–26, which is sufficient to support the additional appropriation of $144,400.

RELATIONSHIP TO STRATEGIC PLAN:

This item is consistent with Strategic Direction No. 5. "Infrastructure and Asset Management."
REVIEWED AND APPROVED BY:

Certified as to Availability of Funds: Joshua Calhoun, Finance Director Approved by: Lisette Free, City Manager
Approved as to Form: Harper and Burns, LLP, City Attorney ATTACHMENT(S):

Contract Agreement_Existing Main Metered Service Modifications Proposal - Baker Electric & Renewables LLC
Project Plans - Existing Main Metered Service Modification Project Resolution 2026-23

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CA-1

CONTRACT AGREEMENT

CITY OF NORCO

EXISTING MAIN METERED SERVICE MODIFICATIONS TO EXISTING

GENERATOR SYSTEM AT CITY HALL BUILDING FOR CITY HALL AND

POLICE DEPARTMENT
PROJECT NO. CO26-001

1. Parties and Date.

This Agreement is made and entered into this 20th day of May 2026 by and between the City of Norco, a municipal corporation of the State of California, located at 2870 Clark Avenue, Norco, California 92860, County of Riverside, State of California, (hereinafter referred to as “City”) and Baker Electric & Renewables, LLC, a corporation with its principal place of business at 1298 Pacific Oaks Place, Escondido, California, 92029 (hereinafter referred to as “Contractor”). City and Contractor are sometimes individually referred to as “Party” and collectively as “Parties” in this Agreement.

2. Recitals.

2.1 Contractor.

Contractor desires to perform and assume responsibility for the provisions of the Existing Main Metered Service Modifications to Existing Generator System at City Hall Building for City Hall and Police Department on the terms and conditions set forth in this Agreement.

Contractor represents that it is experienced in providing electrical modifications and repairs to commercial buildings, that it and its employees or subcontractors have all necessary licenses and permits to perform the Services in the State of California, and that is familiar with the plans of the City.

2.2 Project.

The City desires to engage the Contractor to render such services for the Existing Main Metered Service Modifications to Existing Generator System at City Hall Building for City Hall and Police Department (“Project”) as set forth in this Agreement. Project location:

Norco City Hall, 2870 Clark Avenue, Norco, CA 92860.

3. Terms.

3.1 Scope of Services and Term.

3.1.1 General Scope of Services. Contractor promises and agrees to furnish to the City all labor, materials, tools, equipment, services, and incidental and customary work necessary to construct the improvements outlined by the Existing Main Metered Service Modifications to Existing Generator System at City Hall Building for City Hall and Police Department Plans. The Project is more particularly described in Exhibit A

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attached hereto and incorporated herein by reference. The Project shall be subject to, and performed in accordance with this Agreement, the exhibits attached hereto and incorporated herein by reference, and all applicable local, state, and federal laws, rules, and regulations.

3.1.2 Term. The terms of this Agreement shall begin at the Notice to Proceed and shall extend 45 working days. Contractor shall complete the Services within the term of this Agreement and shall meet any other established schedules and deadlines.

3.2 Responsibilities of Contractor.

3.2.1 Control and Payment of Subordinates; Independent Contractor. The Project shall be constructed by Contractor or under its supervision. Contractor will determine the means, methods, and details of constructing the Project subject to the requirements of this Agreement. City retains Contractor on an independent contractor basis and not as an employee. Any additional personnel constructing the Project under this Agreement on behalf of Contractor shall also not be employees of City and shall at all times be under Contractor’s exclusive direction and control. Contractor shall pay all wages, salaries, and other amounts due such personnel in connection with the construction of the Project under this Agreement and as required by law. Contractor shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers’ compensation insurance.

3.2.2 Schedule of Services. Contractor shall construct the Project expeditiously, within the term of this Agreement, and in accordance with the Project timeframe set forth herein. Contractor represents that it has the professional and technical personnel required to construct the Project in conformance with such conditions. In order to facilitate Contractor’s conformance with the Project timeframe, City shall respond to Contractor’s Requests for Information in a timely manner. Upon request of City, Contractor shall provide a more detailed schedule of anticipated performance to meet the Project timeframe.

There are 45 working days allowed to complete the construction portion of this project. Liquidated damages shall be assessed at $1,000.00 per working day.

3.2.3 Conformance to Applicable Requirements. All work prepared by Contractor shall be subject to the approval of City.

3.2.4 City’s Representative. The City hereby designates the Deputy City Manager/Director of Community Operations, or her designee, to act as its representative for the performance of this Agreement (“City’s Representative”). City’s Representative shall have the power to act on behalf of the City for all purposes under this Agreement.

Contractor shall not accept direction or orders from any person other than the City’s Representative or his or her designee.

3.2.5 Contractor’s Representative. Contractor hereby designates Harold D Carlisle III, Vice President, or his designee, to act as its representative for the performance of this Agreement (“Contractor’s Representative”). The contractor’s

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Representative shall have full authority to represent and act on behalf of the Contractor for all purposes under this Agreement. The Contractor’s Representative shall supervise and direct the Project, using his best skill and attention, and shall be responsible for all means, methods, techniques, sequences, and procedures and for the satisfactory coordination of all portions of the Project under this Agreement.

3.2.6 Coordination of Project. Contractor agrees to work closely with City staff in the construction of the Project and shall be available to City’s staff, consultants, and other staff at all reasonable times.

3.2.7 Standard of Care; Performance of Employees. Contractor shall construct the Project under this Agreement in a skillful and competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California. Contractor represents and maintains that it is skilled in the professional calling necessary to construct the Project. Contractor warrants that all employees and subcontractors shall have sufficient skill and experience to construct the Project. Finally, Contractor represents that it, its employees, and subcontractors have all licenses, permits, qualifications and approvals of whatever nature that are legally required to construct the Project, including a City Business License, and that such licenses and approvals shall be maintained throughout the term of this Agreement. As provided for in the indemnification provisions of this Agreement, Contractor shall perform, at its own cost and expense and without reimbursement from the City, any services necessary to correct errors or omissions which are caused by the Contractor’s failure to comply with the standard of care provided for herein. Any employee of the Contractor or its subcontractors who is determined by the City to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project, a threat to the safety of persons or property, or any employee who fails or refuses to construct the Project in a manner acceptable to the City, shall be promptly removed from the Project by the Contractor and shall not be re-employed to perform any work on the Project.

3.2.7.1 Period of Performance and Liquidated Damages. Contractor shall perform and complete the Project under this Agreement within the term set forth in Section 3.1.2 above (“Term”). Contractor shall construct the Project in strict accordance with any timeframe provided herein, or which may be provided separately in writing to the Contractor. Contractor agrees that if the Project is not completed within the aforementioned Term and/or pursuant to any such completion schedule or Project milestones developed pursuant to provisions of this Agreement, it is understood, acknowledged, and agreed that the City will suffer damage. Pursuant to Government Code Section 53069.85, Contractor shall pay to the City as fixed and liquidated damages, and not as a penalty, the sum of $1,000.00 per working day:

3.2.8 Laws and Regulations. Contractor shall keep itself fully informed of and in compliance with all local, state, and federal laws, rules and regulations in any manner affecting the performance of the Project, including all Cal/OSHA requirements, and shall give all notices required by law. Contractor shall be liable for all violations of such laws and regulations in connection with the Project. If the Contractor performs any work knowing it to be contrary to such laws, rules, and regulations and without giving written notice to the City, Contractor shall be solely responsible for all costs arising

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therefrom. Contractor shall defend, indemnify, and hold City, its officials, directors, officers, employees, and agents free and harmless, pursuant to the indemnification provisions of this Agreement, from any claim or liability arising out of any failure or alleged failure to comply with such laws, rules or regulations.

3.2.9 Insurance.

Throughout the life of this Contract, Contractor shall pay for and maintain in full force and effect all policies of insurance required hereunder with an insurance company(ies) either (i) admitted by the California Insurance Commissioner to do business in the State of California and rated not less than "A- VII" in Best's Insurance Rating Guide, or (ii) as may be authorized in writing by City Manager or his/her designee at any time and in his/her sole discretion. The following policies of insurance are required:
(i) COMMERCIAL GENERAL LIABILITY insurance which shall be at least as broad as the most current version of Insurance Services Office (ISO) Commercial General Liability Coverage Form CG 00 01 and include insurance for “bodily injury,” “property damage” and “personal and advertising injury” with coverage for premises and operations (including the use of owned and non-owned equipment), products and completed operations, and contractual liability (including, without limitation, indemnity obligations under the Contract) with limits of liability of not less than the following:
$5,000,000 per occurrence for bodily injury and property damage $1,000,000 per occurrence for personal and advertising injury $10,000,000 aggregate for products and completed operations $10,000,000 general aggregate
(ii) COMMERCIAL AUTOMOBILE LIABILITY insurance which shall be at least as broad as the most current version of Insurance Service Office (ISO) Business Auto Coverage Form CA 00 01, and include coverage for all owned, hired, and non-owned automobiles or other licensed vehicles (Code 1 - Any Auto) with limits of liability of not less than $5,000,000 per accident for bodily injury and property damage.
(iii) WORKERS' COMPENSATION insurance as required under the California Labor Code.
(iv) EMPLOYERS’ LIABILITY insurance with limits of liability of not less than $1,000,000 each accident, $1,000,000 disease policy limit and $1,000,000 disease each employee.
(vi) CONTRACTORS POLLUTION LIABILITY (Unless waived in writing by the City Manager or his/her designee in his/her sole discretion, Contractors Pollution Liability is required for all environmental and water remediation work and for all work transporting fuel. Unless waived in writing by the City Manager or his/her designee in his/her sole discretion, Contractors Pollution Liability is also required for demolition, renovation, HVAC, plumbing or electrical (including, without

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limitation, lighting) work on any structure built prior to the year 1990.) insurance with limits of liability of not less than the following:
$5,000,000 per occurrence or claim
$10,000,000 general or policy aggregate
In the event Contractor purchases an Umbrella or Excess insurance policy(ies) to meet the minimum limits of insurance set forth above, this insurance policy(ies) shall “follow form” and afford no less coverage than the primary insurance policy(ies).

Should this Contract involve any lead based, mold or asbestos environmental hazard, either the Automobile Liability insurance policy or the Contractors Pollution Liability insurance policy shall be endorsed to include Transportation Pollution Liability insurance covering materials to be transported by Contractor pursuant to the Contract.

In the event this Contract involves any lead-based environmental hazard (e.g., lead based paint), the Contractors Pollution Liability insurance policy shall be endorsed to include coverage for lead based environmental hazards. In the event this Contract involves any asbestos environmental hazard (e.g., asbestos remediation), the Contractors Pollution Liability insurance policy shall be endorsed to include coverage for asbestos environmental hazards. In the event this Contract involves any mold environmental hazard (e.g., mold remediation), the Contractors Pollution Liability insurance policy shall be endorsed to include coverage for mold environmental hazards and “microbial matter including mold” within the definition of “Pollution” under the policy.

Contractor shall be responsible for payment of any deductibles contained in any insurance policies required hereunder and Contractor shall also be responsible for payment of any self-insured retentions. Any deductibles or self-insured retentions must be declared to, and approved by, the City Manager or his/her designee in his/her sole discretion. At the option of the City Manager or his/her designee, either (i) the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects City, its officers, officials, employees and agents; or (ii) Contractor shall provide a financial guarantee, satisfactory to the City Manager or his/her designee in his/her sole discretion, guaranteeing payment of losses and related investigations, claim administration and defense expenses. At no time shall City be responsible for the payment of any deductibles or self-insured retentions.

All policies of insurance required hereunder shall be endorsed to provide that the coverage shall not be cancelled, non-renewed, reduced in coverage or in limits except after 30 calendar day written notice has been given to City. Upon issuance by the insurer, broker, or agent of a notice of cancellation, non-renewal, or reduction in coverage or in limits, Contractor shall furnish City with a new certificate and applicable endorsements for such policy(ies). In the event any policy is due to expire during the work to be performed for City, Contractor shall provide a new certificate, and applicable endorsements, evidencing renewal of such policy not less than 15 calendar days prior to the expiration date of the expiring policy.

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The General Liability and Automobile Liability insurance policies shall be written on an occurrence form. The Contractors Pollution Liability insurance policy shall be written on either an occurrence form, or a claims-made form. The General Liability (including ongoing operations and products/completed operations), Automobile Liability and Contractors Pollution Liability insurance policies shall name City, its officers, officials, employees, and agents as an additional insured. All such policies of insurance shall be endorsed so Contractor’s insurance shall be primary, and no contribution shall be required of City, its officers, officials, employees, and agents. The Builders Risk (Course of Construction) insurance policy shall be endorsed to name the City as a loss payee. Any Workers’ Compensation insurance policy shall contain a waiver of subrogation as to City, its officers, officials, employees, and agents. The coverage(s) shall contain no special limitations on the scope of protection afforded to the City, its officers, officials, employees, and agents. Should Contractor maintain insurance with broader coverage and/or limits of liability greater than those shown above, City requires and shall be entitled to the broader coverage and/or the higher limits of liability maintained by Contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to City.

Claims-Made Policies - If any coverage required is written on a claims-made coverage form:
(i) The retroactive date must be shown and must be before the effective date of the Contract or the commencement of work by Contractor. (ii) Insurance must be maintained, and evidence of insurance must be provided for at least 5 years after completion of the work or termination of the Contract, whichever first occurs.
(iii) If coverage is canceled or non-renewed, and not replaced with another claims-made policy form with a retroactive date prior to the effective date of the Contract, or work commencement date, Contractor must purchase extended reporting period coverage for a minimum of 5 years after completion of the work or termination of the Contract, whichever first occurs. (iv) A copy of the claims reporting requirements must be submitted to City for review.
(v) These requirements shall survive expiration or termination of the Contract.

Contractor shall furnish City with all certificate(s) and applicable endorsements effecting coverage required hereunder. All certificates and applicable endorsements are to be received and approved by the City’s Risk Manager or his/her designee in his/her sole discretion prior to City’s execution of the Contract and before work commences. Upon request of City, Contractor shall immediately furnish City with a complete copy of any insurance policy required under this Contract, including all endorsements, with said copy certified by the underwriter to be a true and correct copy of the original policy. This requirement shall survive expiration or termination of this

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CA-7
Contract.

If at any time during the life of the Contract or any extension, Contractor or any of its subcontractors fail to maintain any required insurance in full force and effect, all work under this Contract shall be discontinued immediately, and all payments due or that become due to Contractor shall be withheld until notice is received by City that the required insurance has been restored to full force and effect and that the premiums therefore have been paid for a period satisfactory to City. Any failure to maintain the required insurance shall be sufficient cause for City to terminate this Contract. No action taken by City hereunder shall in any way relieve Contractor of its responsibilities under this Contract.

The fact that insurance is obtained by Contractor shall not be deemed to release or diminish the liability of Contractor, including, without limitation, liability under the indemnity provisions of this Contract. The duty to indemnify City shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by Contractor. Approval or purchase of any insurance contracts or policies shall in no way relieve from liability nor limit the liability of Contractor, its principals, officers, agents, employees, persons under the supervision of Contractor, vendors, suppliers, invitees, consultants, sub-consultants, subcontractors, or anyone employed directly or indirectly by any of them.

In the event of a partial or total destruction by the perils insured against of any or all of the work and/or materials herein provided for at any time prior to the final completion of the Contract and the final acceptance by the City of the work or materials to be performed or supplied thereunder, the Contractor shall promptly reconstruct, repair, replace, or restore all work or materials so destroyed or injured at his/her sole cost and expense. Nothing herein provided for shall in any way excuse the Contractor or his/her insurance company from the obligation of furnishing all the required materials and completing the work in full compliance with the terms of the Contract.

If Contractor should subcontract all or any portion of the services to be performed under this Contract, Contractor shall require each subcontractor to provide insurance protection in favor of City, its officers, officials, employees and agents in accordance with the terms of each of the preceding paragraphs, except that the subcontractors' certificates and endorsements shall be on file with Contractor and City prior to the commencement of any work by the subcontractor.

3.2.10 Safety. Contractor shall execute and maintain its work so as to avoid injury or damage to any person or property. In constructing the Project, the Contractor shall at all times be in compliance with all applicable local, state and federal laws, rules and regulations, and shall exercise all necessary precautions for the safety of employees appropriate to the nature of the work and the conditions under which the work is to be performed. Safety precautions as applicable shall include, but shall not be limited to: (A) adequate life protection and lifesaving equipment and procedures; (B) instructions in accident prevention for all employees and subcontractors, such as safe walkways, scaffolds, fall protection ladders, bridges, gang planks, confined space procedures, trenching and shoring, equipment and other safety devices, equipment and wearing

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apparel as are necessary or lawfully required to prevent accidents or injuries; and (C) adequate facilities for the proper inspection and maintenance of all safety measures.

3.2.11 Bonds.

3.2.11.1 Performance Bond. Contractor shall execute and provide to City concurrently with this Agreement a Performance Bond in the amount of the total, not-to-exceed compensation indicated in this Agreement, and in a form provided or approved by the City. If such bond is required, no payment will be made to Contractor until it has been received and approved by the City.

3.2.11.2 Payment Bond. Contractor shall execute and provide to City concurrently with this Agreement a Payment Bond in the amount of the total, not-toexceed compensation indicated in this Agreement, and in a form provided or approved by the City. If such bond is required, no payment will be made to Contractor until it has been received and approved by City.

3.2.11.3 Bond Provisions. Should, in City’s sole opinion, any bond become insufficient, or any surety be found to be unsatisfactory, Contractor shall renew or replace the affected bond within 10 days of receiving notice from City. In the event the surety or Contractor intends to reduce or cancel any required bond, at least thirty (30) days prior written notice shall be given to the City, and Contractor shall post acceptable replacement bonds at least ten (10) days prior to expiration of the original bonds. No further payments shall be deemed due or will be made under this Agreement until any replacement bonds required by this section are accepted by the City. To the extent, if any, that the total compensation is increased in accordance with the Agreement, the Contractor shall, upon request of the City, cause the amount of the bonds to be increased accordingly and shall promptly deliver satisfactory evidence of such increase to the City.

To the extent available, the bonds shall further provide that no change or alteration of the Agreement (including, without limitation, an increase in the total compensation, as referred to above), extensions of time, or modifications of the time, terms, or conditions of payment to the Contractor, will release the surety. If the Contractor fails to furnish any required bond, the City may terminate this Agreement for cause.

3.2.11.4 Surety Qualifications. Only bonds executed by an admitted surety insurer, as defined in Code of Civil Procedure Section 995.120, shall be accepted. The surety must be a California admitted surety with a current A.M. Best’s rating no less than A: VIII and satisfactory to the City. If a California admitted surety insurer issuing bonds does not meet these requirements, the insurer will be considered qualified if it is in conformance with Section 995.660 of the California Code of Civil Procedure, and proof of such is provided to the City.

3.3 Fees and Payments.

3.3.1 Compensation. Contractor shall receive compensation, including authorized reimbursements, for all construction services rendered under this Agreement at the rates set forth in Exhibit B attached hereto and incorporated herein by reference.

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Extra work may be authorized, as described below, and if authorized, will be compensated at the rates and manner set forth in this Agreement.

3.3.2 Payment of Compensation. Contractor shall submit to City a monthly itemized statement which indicates work completed by Contractor. The statement shall describe the amount of Services and supplies provided since the initial commencement date, or since the start of the subsequent billing periods, as appropriate, through the date of the statement. City shall, within 45 days of receiving such statement, review the statement and pay all approved charges thereon.

3.3.3 Reimbursement for Expenses. Contractor shall not be reimbursed for any expenses unless authorized in writing by City.

3.3.4 Extra Work. At any time during the term of this Agreement, City may request that Contractor perform Extra Work. As used herein, “Extra Work” means any work which is determined by City to be necessary for the proper completion of the Project, but which the parties did not reasonably anticipate would be necessary at the execution of this Agreement. Contractor shall not perform, nor be compensated for, Extra Work without written authorization from City’s Representative.

3.3.5 Prevailing Wages. Contractor is aware of the requirements of California Labor Code Section 1720, et seq., and 1770, et seq., as well as California Code of Regulations, Title 8, Section 1600, et seq., ("Prevailing Wage Laws"), which require the payment of prevailing wage rates and the performance of other requirements on "public works" and "maintenance" projects. If the Services are being performed as part of an applicable "public works" or "maintenance" project, as defined by the Prevailing Wage Laws, and if the total compensation is $1,000 or more, Contractor agrees to fully comply with such Prevailing Wage Laws. City shall provide Contractor with a copy of the prevailing rates of per diem wages in effect at the commencement of this Agreement.

Contractor shall make copies of the prevailing rates of per diem wages for each craft, classification or type of worker needed to execute the Services available to interested parties upon request and shall post copies at the Contractor's principal place of business and at the project site. Contractor shall defend, indemnify, and hold the City, its elected officials, officers, employees, and agents free and harmless from any claim or liability arising out of any failure or alleged failure to comply with the Prevailing Wage Laws.

3.4 Accounting Records.

3.4.1 Maintenance and Inspection. Contractor shall maintain complete and accurate records with respect to all costs and expenses incurred under this Agreement. All such records shall be clearly identifiable. Contractor shall allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement. Contractor shall allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement.

3.5 General Provisions.

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3.5.1 Termination of Agreement.

3.5.1.1 Grounds for Termination. City may, by written notice to Contractor, terminate the whole or any part of this Agreement at any time and without cause by giving written notice to Contractor of such termination, and specifying the effective date thereof, at least seven (7) days before the effective date of such termination.

Upon termination, Contractor shall be compensated only for those services which have been adequately rendered to City, and Contractor shall be entitled to no further compensation. Contractor may not terminate this Agreement except for cause.

3.5.1.2 Effect of Termination. If this Agreement is terminated as provided herein, City may require Contractor to provide all finished or unfinished Documents and Data and other information of any kind prepared by Contractor in connection with the performance of Services under this Agreement. Contractor shall be required to provide such document and other information within fifteen (15) days of the request.

3.5.1.3 Additional Services. In the event this Agreement is terminated in whole or in part as provided herein, City may procure, upon such terms and in such manner as it may determine appropriate, services similar to those terminated.

3.5.2 Delivery of Notices. All notices permitted or required under this Agreement shall be given to the respective parties at the follow address, or at such other address as the respective parties may provide in writing for this purpose:

Contractor:

Baker Electric & Renewables, LLC
1298 Pacific Oaks Place
Escondido, California 92029
Attn: Harold D Carlisle III, Vice President
City:

City of Norco
2870 Clark Avenue
Norco, CA 92860
Attention: Amanda Hamilton Deputy City Manager/Director of Community Operations
Such notice shall be deemed made when personally delivered or when mailed, forty-eight (48) hours after deposit in the US Mail, first class postage prepaid and addressed to the party at its applicable address. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service.

3.5.3 Cooperation; Further Acts. The Parties shall fully cooperate with one another and shall take any additional acts or sign any additional documents as may be necessary, appropriate, or convenient to attain the purposes of this Agreement.

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3.5.4 Attorney’s Fees. If either party commences an action against the other party, either legal, administrative, or otherwise, arising out of or in connection with this Agreement, the parties shall bear their own attorney’s fees.

3.5.5 Indemnification. To the furthest extent allowed by law, including California Civil Code section 2782, Contractor shall indemnify, hold harmless and defend City and its officers, officials, employees, agents and volunteers from any and all loss, liability, fines, penalties, forfeitures, costs and damages (whether in contract, tort or strict liability, including but not limited to personal injury, death at any time and property damage) incurred by City, Contractor or any other person, and from any and all claims, demands and actions in law or equity (including attorney's fees and litigation expenses), arising or alleged to have arisen directly or indirectly out of performance of this Agreement.

Contractor’s obligations under the preceding sentence shall apply regardless of whether City or any of its officers, officials, employees, agents, or volunteers are passively negligent, but shall not apply to any loss, liability, fines, penalties, forfeitures, costs, or damages caused by the active or sole negligence, or the willful misconduct, of City or any of its officers, officials, employees, agents or volunteers.

If Contractor should subcontract all or any portion of the work to be performed under this Agreement, Contractor shall require each subcontractor to indemnify, hold harmless and defend City and its officers, officials, employees, agents, and volunteers in accordance with the terms of the preceding paragraph.

This section shall survive termination or expiration of this Agreement.

3.5.6 Entire Agreement. This Agreement contains the entire Agreement of the parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings, or agreements. This Agreement may only be modified by a writing signed by both parties.

3.5.7 Governing Law. This Agreement shall be governed by the laws of the State of California. Venue shall be in Riverside County.

3.5.8 Time of Essence. Time is of the essence for each and every provision of this Agreement.

3.5.9 City’s Right to Employ Other Contractors. City reserves right to employ other contractors in connection with this Project.

3.5.10 Successors and Assigns. This Agreement shall be binding on the successors and assigns of the parties.

3.5.11 Assignment or Transfer. Contractor shall not assign, hypothecate, or transfer, either directly or by operation of law, this Agreement, or any interest herein without the prior written consent of the City. Any attempt to do so shall be null and void, and any assignees, hypothecates or transferees shall acquire no right or interest by reason of such attempted assignment, hypothecation, or transfer.

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3.5.12 Construction; References; Captions. Since the Parties or their agents have participated fully in the preparation of this Agreement, the language of this Agreement shall be construed simply, according to its fair meaning, and not strictly for or against any Party. Any term referencing time, days or period for performance shall be workdays (Monday through Friday, excluding holidays). All references to Contractor include all personnel, employees, agents, and subcontractors of Contractor, except as otherwise specified in this Agreement. All references to City include its elected officials, officers, employees, agents, and volunteers except as otherwise specified in this Agreement. The captions of the various articles and paragraphs are for convenience and ease of reference only, and do not define, limit, augment, or describe the scope, content, or intent of this Agreement.

3.5.13 Amendment; Modification. No supplement, modification or amendment of this Agreement shall be binding unless executed in writing and signed by both Parties.

3.5.14 Waiver. No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel or otherwise.

3.5.15 No Third-Party Beneficiaries. There are no intended third-party beneficiaries of any right or obligation assumed by the Parties.

3.5.16 Invalidity; Severability. If any portion of this Agreement is declared invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

3.5.17 Prohibited Interests. Contractor maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working solely for Contractor, to solicit or secure this Agreement. Further, Contractor warrants that it has not paid, nor has it agreed to pay any company or person, other than a bona fide employee working solely for Contractor, any fee, commission, percentage, brokerage fee, gift, or other consideration contingent upon or resulting from the award or making of this Agreement. Contractor further agrees to file, or shall cause its employees or subcontractors to file, a Statement of Economic Interest with the City’s Filing Officer as required under state law in the performance of the Services. For breach or violation of this warranty, City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member, officer, or employee of City, during the term of his or her service with City, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom.

3.5.18 Equal Opportunity Employment. Contractor represents that it is an equal opportunity employer, and it shall not discriminate against any subcontractor, employee, or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. Such non-discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff, or termination. Contractor shall also comply with all

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relevant provisions of City’s Minority Business Enterprise program, Affirmative Action Plan or other related programs or guidelines currently in effect or hereinafter enacted.

3.5.19 Labor Certification. By its signature hereunder, Contractor certifies that it is aware of the provisions of Section 3700 of the California Labor Code which require every employer to be insured against liability for Workers’ Compensation or to undertake self-insurance in accordance with the provisions of that Code and agrees to comply with such provisions before commencing the performance of the Services.

3.5.20 Authority to Enter Agreement. Contractor has all requisite power and authority to conduct its business and to execute, deliver, and perform the Agreement.

Each Party warrants that the individuals who have signed this Agreement have the legal power, right, and authority to make this Agreement and bind each respective Party.

3.5.21 Counterparts. This Agreement may be signed in counterparts, each of which shall constitute an original.

3.6 Subcontracting.

3.6.1 Prior Approval Required. Contractor shall not subcontract any portion of the work required by this Agreement, except as expressly stated herein, without prior written approval of City. Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement.

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BAKER ELECTRIC & RENEWABLES, LLC:
*By:
________________________________________________
Signature
________________________________________________
Name and Title
OWNER: CITY OF NORCO, a municipal corporation
*By:
________________________________________________
Robin Grundmeyer - Mayor
ATTEST:
________________________________________________
Janet Martinez, Interim City Clerk
APPROVED AS TO FORM:
________________________________________________
Harper and Burns, LLC., City Attorney

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EXHIBIT A

EXISTING MAIN METERED SERVICE MODIFICATIONS TO EXISTING

GENERATOR SYSTEM AT CITY HALL BUILDING FOR CITY HALL AND

POLICE DEPARTMENT
PROJECT NO. CO26-001
The work to be done consists of furnishing all materials, equipment, tools, labor, and incidentals as required by the Plans, Specifications, and Contract Documents for the above stated project.

The scope of work to be done hereunder consists of reconfiguring electrical distribution to clearly separate emergency and non-emergency loads, achieving selective coordination, and updating arc-flash hazard labeling. To minimize disruption, all work will be performed on weekends only, supported by a temporary generator rated at 40 kW or larger to maintain power for critical systems. The contractor will be responsible for administering all permits, scheduling inspections, and coordinating with Southern California Edison (SCE), the City of Norco, and the Corona-Norco Unified School District as needed. Comprehensive testing, training, and documentation— including accurate as-built drawings and full closeout submittals—are required.

The scope of work includes disconnecting existing conductors to the automatic transfer switch (ATS), installing new copper bussing, removing and replacing bussing between sections of the main service, and providing new circuit breakers and conductors to reconfigure Sections One and Two. Emergency and non-emergency circuits will be relocated accordingly, and labeling will be updated to clearly identify “Generator Power Only.” Approximately three Z-bars will be replaced as part of bussing modifications. The contractor must procure all materials prior to starting work and maintain the electrical room in a clean, accessible condition throughout the project. A detailed weekend phasing plan must be implemented to manage outages and ensure Police Department continuity.

All work shall comply with the California Electrical Code (NFPA 70), NFPA 110, IEEE standards, Cal/OSHA requirements, Southern California Edison service standards, and City of Norco permitting processes. The contractor is responsible for all permits, fees, inspections, utility approvals, and compliance with applicable regulations. Special conditions include maintaining critical operations, limiting work to weekends, completing the project within 45 working days, adhering to security protocols, prevailing wage requirements, and DIR registration. The contractor must certify material readiness before mobilization and ensure site safety, including electrical room cleanliness and accessibility.

There are 45 working days allowed to complete the construction portion of this project. Liquidated damages shall be assessed at $1,000.00 per working day. The project plans have been approved by the City of Norco Building Department; the contractor is responsible for obtaining a building permit from the City for the construction of the project along with a City of Norco Demolition Deposit.

The services shall be performed in accordance with the Standard Specifications for Public Works Construction (Green Book), latest edition, including all current supplements, addenda, and revisions thereof (hereinafter referred to as “Standard Specifications”) incorporated herein by this reference. Any provisions which supplement or modify the Standard Specifications are attached hereto as Special Provisions and incorporated herein by this reference.

Attached Baker Electric & Renewables Proposal

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P-1
BIDDER’S NAME: _____________________________________________________ _____________________________________________________

CITY OF NORCO

PROPOSAL
FOR

EXISTING MAIN METERED SERVICE MODIFICATIONS TO EXISTING

GENERATOR SYSTEM AT CITY HALL BUILDING FOR CITY HALL AND

POLICE DEPARTMENT
PROJECT NO. CO26-001
TO CITY OF NORCO, as AGENCY:

In accordance with AGENCY’S “Notice Inviting Sealed Bids,” the undersigned BIDDER hereby proposes to furnish all materials, equipment, tools, labor, and incidentals required for the above stated project as set forth in the Plans, Specifications, and Contract Documents therefore, and to perform all work in the manner and time prescribed therein.

BIDDER declares that this proposal is based upon careful examination of the work site, Specifications, Instructions to Bidders, and Contract Documents. If this proposal is accepted for award, BIDDER agrees to enter into a Contract with the AGENCY at the unit and/or lump sum prices set forth in the following Proposal Bid Sheet. BIDDER understands that failure to enter into a Contract in the manner and time prescribed will result in forfeiture to AGENCY of the Bid Bond accompanying this proposal.

BIDDER understands that a bid is required for the entire work, that the estimated quantities set forth in the Proposal Bid Sheet are solely for the purpose of comparing bids, and that final compensation under the Contract will be based upon the actual quantities of work satisfactorily completed. It is agreed that the unit and/or lump sum prices bid include all appurtenant expenses, taxes, royalties, and fees. In the case of discrepancies in the amounts bid, unit prices shall govern over extended amounts.

BIDDER agrees and acknowledges that he is aware of the provisions of Section 3700 of the Labor Code which requires every employer to be insured against liability for workman’s compensation or to undertake self-insurance in accordance with the provisions of that code, and that the BIDDER will comply with such provisions of that code before commencing the performance of this Contract if awarded to it.

BIDDER certifies that in all previous contracts or subcontracts, all reports which may have been due under the requirements of any Agency, State, or Federal equal employment

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BIDDER'S INFORMATION
BIDDER certifies that the following information is true and correct:

Bidder's Name: ___________________________________________________________ Business Address: ________________________________________________________ ______________________________________________________________________ _______________________________________________________________________ Telephone: _____________________________________________________________ State Contractor's License No. and Class: ___________________________ Original Date Issued: _______________ Expiration Date: ______________ The following are the names, titles, addresses, and phone numbers of all individuals, firm members, partners, joint venturers, and/or corporate officers having a principal interest in this proposal:
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ The dates of any voluntary or involuntary bankruptcy judgments against any principal having an interest in this proposal are as follows:
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ All current and prior DBA's, alias, and/or fictitious business names for any principal having an interest in this proposal are as follows:
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________

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REFERENCES
The following are the names, addresses, and phone numbers for three public agencies for which BIDDER has performed similar work within the past two years:
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________

DESIGNATION OF SURETIES
The following are the names, addresses, and phone numbers for all brokers and sureties from whom BIDDER intends to procure insurance and bonds:
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________

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P-9

NON-COLLUSION DECLARATION
(TO BE EXECUTED BY BIDDER AND SUBMITTED WITH BID)
The undersigned declares:

I am the _____________________ of _________________, the party making the foregoing bid.

The bid is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation. The bid is genuine and not collusive or sham. The bidder has not directly or indirectly induced or solicited any other bidder to put in a false or sham bid. The bidder has not directly or indirectly colluded, conspired, connived, or agreed with any bidder or anyone else to put in a sham bid, or to refrain from bidding. The bidder has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the bid price of the bidder or any other bidder, or to fix any overhead, profit, or cost element of the bid price, or of that of any other bidder. All statements contained in the bid are true. The bidder has not, directly or indirectly, submitted his or her bid price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, to any corporation, partnership, company, association, organization, bid depository, or to any member or agent thereof, to effectuate a collusive or sham bid, and has not paid, and will not pay, any person or entity for such purpose.

Any person executing this declaration on behalf of a bidder that is a corporation, partnership, joint venture, limited liability company, limited liability partnership, or any other entity, hereby represents that he or she has full power to execute, and does execute, this declaration on behalf of the bidder.

I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct, and that this declaration is executed on _______________ [date], at __________________ [city], __________________ [state].

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P-10

CITY OF NORCO

PROPOSAL BID SHEET
FOR

EXISTING MAIN METERED SERVICE MODIFICATIONS TO EXISTING

GENERATOR SYSTEM AT CITY HALL BUILDING FOR CITY HALL AND

POLICE DEPARTMENT
PROJECT NO. CO26-001

ITEM QUANTITY UNIT

DESCRIPTION OF ITEMS

WITH UNIT PRICE WRITTEN

IN WORDS
UNIT

PRICE IN

FIGURES
TOTAL

1. 1 L.S. Mobilization $ $2,500

2. 1 L.S.

Provision and Administration
of City of Norco Building
Permits, Business License,
Demolition Deposit,
Inspections, Testing, Utility
Coordination, and As-Built
Drawings.
$ $8,500

3. 1 L.S.

Provide and install new
labeling for the Section Two
enclosure of the existing main
service, clearly marked
“Generator Power Only,” and
furnish new labels for each
breaker in accordance with the
project plans and applicable
codes.
$ $1,598

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ITEM QUANTITY UNIT

DESCRIPTION OF ITEMS

WITH UNIT PRICE WRITTEN

IN WORDS
UNIT

PRICE IN

FIGURES
TOTAL

4. 1 L.S.

Furnish, install, operate, and
maintain a generator to supply
power to the building, Police
Department, IT equipment,and
other critical loads during
outages and cutover activities.

Provide temporary distribution
cabling, connections, fuel,
sound attenuation, grounding,
and qualified operator(s)
throughout the duration of the
project/as needed.
$ $8,500

5. 1 L.S.

Disconnect existing
conductors from the existing
main service to the existing
ATS in accordance with the
project plans.
$ $2,500

6. 1 L.S.

Install new copper bussing from
the existing main service
disconnect to the existing
bussing in Section One of the
existing main service in
accordance with the project
plans.
$ $7,500

7. 1 L.S.

Remove bussing between
Section One and Section Two
of the existing main service in
accordance with the project
plans.
$ $1,000

8. 1 L.S.

Provide and install a new circuit
breaker and new conductors
from Section One to Section
Two of the existing main service
in accordance with the project
plans.
$ $22,300

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P-12

ITEM QUANTITY UNIT

DESCRIPTION OF ITEMS

WITH UNIT PRICE WRITTEN

IN WORDS
UNIT

PRICE IN

FIGURES
TOTAL

9. 1 L.S.

Provide and install a new circuit
breaker and new conductors
from Section Two of the existing
main service to the existing
ATS in accordance with the
project plans.
$ $22,373

10. 1 L.S.

Relocate non-emergency
circuits from Section Two to
Section One of the existing
main service in accordance with
the project plans.
$ $18,200

11. 1 L.S.

Relocate emergency circuits
from Section One to Section
Two of the existing main service
in accordance with the project
plans.
$ $18,200

12. 1 L.S.

Relocate emergency circuits in
existing Panel LS to Section
Two of the existing main service
in accordance with the project
plans.
$ $10,600

13. 3 E.A.

Replacement of approximately
three (3) Z-bars as part of
bussing modifications; final
quantity to be field-verified and
coordinated with the City.
$2,500 $7,500

BASE BID TOTAL AMOUNT
$ 131,271.00

BASE BID TOTAL AMOUNT IN WORDS
One hundred thirty-one thousand, two hundred seventy-one dollars and zero cents.

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Bidder’s Name and Telephone Number
NOTE: The unit price must be written in words and also shown in figures. The total price must be extended for each item of work, and the total of all items inserted in the space provided.

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VICINITY MAP SCOPE OF PROJECT

PROJECT GENERAL NOTES

EXISTING MAIN METERED SERVICE MODIFICATIONS TO EXISTING

GENERATOR SYSTEM AT CITY HALL BUILDING FOR CITY HALL AND

POLICE DEPARTMENT

APPLICABLE CODES

SHEET INDEX

CITY OF NORCO

PROJECT CONTACTS
JCA
11/16/25 1st BLDG DEPART JJC
2870 CLARK AVE NORCO, CA 92860

CITY OF NORCO

EXISTING MAIN METERED SERVICE MODIFICATIONS TO

EXISTING GENERATOR SYSTEM CONNECTION AT CITY HALL

BUILDING FOR CITY HALL AND POLICE DEPARTMENT
ET-1.0
REVIEWED FOR CODE COMPLIANCE BY:

WILLDAN ENGINEERING
6:03:25 AM Nov 24, 2025
Approval of these plans & specifications shallnot be construed to be a permit for, or anapproval of any violation of any Federal, State,County or City laws or ordinances. One set ofapproved plans must be kept on the job untilcompletion.

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ENLARGED ELECTRICAL ROOM 2

GENERAL NOTES
E-1.0
PARTIAL ELECTRICAL FLOOR PLAN 1
JCA
11/16/25 1st BLDG DEPART JJC
2870 CLARK AVE NORCO, CA 92860

CITY OF NORCO

EXISTING MAIN METERED SERVICE MODIFICATIONS TO

EXISTING GENERATOR SYSTEM CONNECTION AT CITY HALL

BUILDING FOR CITY HALL AND POLICE DEPARTMENT

SYMBOLS LIST
REVIEWED FOR CODE COMPLIANCE BY:

WILLDAN ENGINEERING
6:03:25 AM Nov 24, 2025
Approval of these plans & specifications shallnot be construed to be a permit for, or anapproval of any violation of any Federal, State,County or City laws or ordinances. One set ofapproved plans must be kept on the job untilcompletion.

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SINGLE LINE DIAGRAM 1
E-2.0
JCA
11/16/25 1st BLDG DEPART JJC
2870 CLARK AVE NORCO, CA 92860

CITY OF NORCO

EXISTING MAIN METERED SERVICE MODIFICATIONS TO

EXISTING GENERATOR SYSTEM CONNECTION AT CITY HALL

BUILDING FOR CITY HALL AND POLICE DEPARTMENT
REVIEWED FOR CODE COMPLIANCE BY:

WILLDAN ENGINEERING
6:03:20 AM Nov 24, 2025
Approval of these plans & specifications shallnot be construed to be a permit for, or anapproval of any violation of any Federal, State,County or City laws or ordinances. One set ofapproved plans must be kept on the job untilcompletion.

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E-3.0
JCA
11/16/25 1st BLDG DEPART JJC
2870 CLARK AVE NORCO, CA 92860

CITY OF NORCO

EXISTING MAIN METERED SERVICE MODIFICATIONS TO

EXISTING GENERATOR SYSTEM CONNECTION AT CITY HALL

BUILDING FOR CITY HALL AND POLICE DEPARTMENT

ELECTRICAL SPECIFICATIONS
•• ••
TRANSFORMER DETAIL 1
REVIEWED FOR CODE COMPLIANCE BY:

WILLDAN ENGINEERING
6:03:25 AM Nov 24, 2025
Approval of these plans & specifications shallnot be construed to be a permit for, or anapproval of any violation of any Federal, State,County or City laws or ordinances. One set ofapproved plans must be kept on the job untilcompletion.

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RESOLUTION NO. 2026-23

A RESOLUTION OF THE CITY COUNCIL OF THE

CITY OF NORCO, CALIFORNIA, APPROVING

APPROPRIATION OF FUNDS FROM MEASURE R
FUND RESERVES IN THE AMOUNT OF $144,400 FOR

THE EXISTING MAIN METERED SERVICE

MODIFICATION PROJECT
WHEREAS, the City Council of the City of Norco adopted the Fiscal Year 2025– 2026 Capital Improvement Program Budget on June 18, 2025; and WHEREAS, the Measure R Fund has an estimated available balance of $2,489,852 for Fiscal Year 2025–2026, and sufficient funds exist to support the proposed appropriation; and
WHEREAS, the City Council has determined that an appropriation in the amount of $144,400 is necessary to complete the Existing Main Metered Service Modification Project; and
WHEREAS, the City Council desires to appropriate funds in the amount of $144,400 from the Measure R Fund Reserves for the Existing Main Metered Service Modification Project; and
WHEREAS, any unexpended or unencumbered funds remaining upon completion of the Existing Main Metered Service Modification Project shall revert to the Measure R Fund.

NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Norco, California, approve the appropriation in the amount of $144,400 from the Measure R Fund Reserves for the Existing Main Metered Service Modification Project.

PASSED AND ADOPTED by the City Council of the City of Norco, California, at a regular meeting held on May 20, 2026.
_________________________
Robin Grundmeyer, Mayor
City of Norco, California
ATTEST:
_________________________
Dayna Williams-Hunter, CMC, City Clerk
City of Norco, California

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Resolution No. 2026–23 Appropriation of Funds from Measure R Fund Reserves in the amount of $144,400 for the Existing Main Metered Service Modification Project.

Page 2 ends

May 20, 2026
I, Dayna Williams-Hunter, City Clerk of the City of Norco, California, do hereby certify that the foregoing Resolution was introduced and adopted by the City Council of the City of Norco, California, at a regular meeting thereof held on May 20, 2026, by the following vote of the City Council:

AYES:

NOES:

ABSENT:

ABSTAIN:

IN WITNESS WHEREOF, I have hereunto set my hand and affixed the official seal of the City of Norco, California, on May 20, 2026. ________________________
Dayna Williams-Hunter, CMC, City Clerk
City of Norco, California

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City Council

STAFF REPORT
Date: May 20, 2026 Agenda Item:

3.F.

To: Honorable Mayor and City Council Members
From: Joshua Calhoun, Finance Director
Prepared By: Joshua Calhoun, Finance Director
Department: Finance
SUBJECT:

Approve Appropriation of Funds, Accept Proposal and Award Contract for the Enterprise Resource Planning (ERP)/Financial System Assessment Project RECOMMENDATION:

Accept proposal and award contract to SDI Presence LLC in the amount of $115,000; and authorize the City Manager to approve contract change orders up to 10% of the original contract; Adopt Resolution No. 2026-39 authorizing the additional appropriation of $66,500 for the ERP/Financial System Assessment Project.

SUMMARY:

The ERP/Financial Assessment CIP project was originally approved in the FY 2025-26 CIP Budget in the amount of $60,000. Based on the proposals received through the competitive bidding process, the cost for the assessment is substantially higher than originally estimated. Therefore, a CIP budget amendment in the amount of $66,500, consisting of an additional $55,000 plus a 10% contingency of $11,500, for a total project amount of $126,500. Also award a contract to SDI Presence LLC in the amount of $126,500 as the highest-ranked proposer following a competitive Request for Proposal (RFP) process.

BACKGROUND:

The ERP/Financial System Assessment was approved in the FY 2025-26 CIP budget to address the City's outdated financial system. The current system is expected to sunset and no longer be supported in 2029. The assessment is to review the current financial and administrative processes, identify inefficiencies, and define future needs. A new ERP system will improve accuracy, reporting, and coordination across departments while supporting long-term service and technology goals. City staff has solicited and received proposals in a competitive bidding process selecting the best responsible bidder totaling $115,000. A total of thirteen (13) bids were received with proposals ranging from $63,360 to $293,725. Based on results of the competitive bidding process

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an additional appropriation in the amount of $55,000 plus a 10% contingency ($11,500), for a total of $66,500, to fund the ERP/Financial System Assessment for a total project cost of $126,500.

The City requires a qualified professional with proven experience in ERP projects, including overall project management, process assessment, process improvement, needs assessment, requirements specification and RFP development, software selection assistance, contract negotiations and implementation to provide direction for selecting a comprehensive ERP system. The project will be split into three phases. The consultant must identify experience in all three of the following phases:
 Phase I – Needs Assessment
 Phase II – Request for Proposal (RFP) Development Assistance and Selection Assistance
 Phase III – Implementation Project Management Services To address these challenges, staff issued a Request for Proposals (RFP) on September 3, 2025, through the PlanetBids Portal. The Evaluation Criteria was found in the bid specifications and was evaluated on the following:

1. Understanding: Understanding of the Scope of Work; demonstrated knowledge of the work; identification and knowledge of Federal, State, City, and other agency requirements, as applicable to the requested services.

2. Approach: The methodology and systems reflecting the ability to provide the requested services; thorough discussion of objectives; sensitive approach to public and regulatory concerns; management, coordination of services and quality controls; attention to detail and creativity.

3. Experience: The technical expertise and professional competence in areas directly related to this RFP; required number of years’ experience in performing similar work with local government and number of years’ experience in software selection; demonstrated ability to manage and coordinate the services, deliver quality products/services, be a reliable service provider, stay within budget, and meet deadlines; level of experience and training of key personnel assigned, including sub consultants, if applicable; strength and stability of the firm; breadth and depth of resources.

4. References: References provided within the proposal will be evaluated.

5. Completeness: Overall completeness and thoroughness; initiative; compliance with RFP instructions; exceptions to or deviations from the RFP.

The chart below shows the score of each proposer:

Proposer Average Score Total Score
A2A 21 62
Amick Brown 84 253
Avaap 78 234
Avero 84 253
Berry Dunn 91 274

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Capital Edge 63 190
ClientFirst 87 262
Q&A Consulting 57 171
Data Climb 85 255
Eide Bailly 75 225
GenSigma 51 154
Sciens 76 228
SDI Presence 92 276
Based on the results of the competitive selection process, staff recommends awarding the contract to SDI Presence LLC as they were identified as the highest-scoring bidder.

The Measure R Citizen's Oversight Committee reviewed the request at their regular March 25, 2026 meeting and recommended for the City Council to approve an additional appropriation in the amount of $66,500 (include a 10% contingency) for the ERP/Financial System Assessment project.

FISCAL IMPACT:

The ERP/Financial System Assessment was approved as a Capital Improvement Project (CIP) in Fiscal Year 2026-30 in the amount of $60,000. Approval of this request will result in additional expenditure of $66,500 from Measure R funds allocated for Fiscal Year 2025-26. Measure R fund has an estimated balance of $2,637,017 available to fund the additional appropriation in the amount of $66,500.

Approval of the requested appropriation will authorize award of a Professional Services Agreement with SDI Presence LLC in an amount not to exceed $126,500. Funding for the additional appropriation is proposed to be funded through Measure R and will be incorporated through a FY 2025-26 CIP Budget amendment.

RELATIONSHIP TO STRATEGIC PLAN:

This item is consistent with Strategic Direction #3 - "Economic Development and Financial Stability."
REVIEWED AND APPROVED BY:

Certified as to Availability of Funds: Joshua Calhoun, Finance Director Approved by: Lisette Free, City Manager
Approved as to Form: Harper and Burns, LLP, City Attorney ATTACHMENT(S):

Resolution 2026-39
Professional Consultant Services Agreement (Attachment A)

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RESOLUTION NO. 2026-39

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF NORCO,
CALIFORNIA, AMENDING THE FISCAL YEAR 2025-2026 CAPITAL

IMPROVEMENT PROGRAM BUDGET FOR ADDITIONAL

APPROPRIATION FROM MEASURE R RESERVES FOR THE

ERP/FINANCIAL SYSTEM ASSESSMENT PROJECT
WHEREAS, The City Council of the City of Norco adopted the Fiscal Year 2025- 26 Capital Improvement Program Budget on June 18, 2025; and WHEREAS, the Measure R Fund has an estimated available balance of $2,637,017 for Fiscal Year 2025-26, and sufficient funds exist to support the proposed appropriation; and
WHEREAS, the City Council has determined that an additional appropriation in the amount of $66,500 is necessary for the ERP/Financial System Assessment Project; and
NOW THEREFORE, BE IT RESOLVED that the City Council of the City of Norco at a regular meeting held on May 20, 2026 approved the additional appropriation in the amount of $66,500 from the Measure R Fund Reserve for the ERP/Financial System Assessment Project.

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF NORCO, HEREBY RESOLVES AS FOLLOWS:

SECTION 1. The above recitals are true and correct and are incorporated as a material part of this resolution.

PASSED AND ADOPTED by the City Council of the City of Norco as a regular meeting held on May 20, 2026.
______________________________
Robin Grundmeyer, Mayor
City of Norco, California
ATTEST:
________________________
Dayna Williams-Hunter, CMC, City Clerk

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City of Norco, California
I, Dayna Williams-Hunter, CMC, City Clerk of the City of Norco, California do hereby certify that the foregoing Resolution was introduced and adopted by the City Council of the City of Norco at a meeting held on May 20, 2026 by the following vote of the City Council:

AYES:

NOES:

ABSENT:

ABSTAIN:

IN WITNESS WHEREOF, I have hereunto set my hand and affixed the official seal of the City of Norco, California on May 20, 2026.
________________________
Dayna Williams-Hunter, CMC,City Clerk
City of Norco, California

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CA-1

CONTRACT AGREEMENT

CITY OF NORCO

PROFESSIONAL CONSULTANT SERVICES

1. Parties and Date.

This Agreement is made and entered into this 20th day of May, 2026 by and between the City of Norco, a municipal corporation of the State of California, located at 2870 Clark Avenue, Norco, California 92860, County of Riverside, State of California, (hereinafter referred to as “City”) and SDI Presence, a LLC (business type), with its principal place of business at 4368 E. La Palma Ave.(Street address), Anaheim (City), CA (State), 92807 (zip code) (hereinafter referred to as “Consultant”). City and Consultant are sometimes individually referred to as “Party” and collectively as “Parties” in this Agreement.

2. Recitals.

2.1 Consultant.

Consultant desires to perform and assume responsibility for providing Enterprise Resource Planning (“ERP”) System Consulting Services for the terms and conditions set forth in this Agreement. Consultant represents that it is experienced in performing ERP System Consulting Services, that it and its employees or subconsultants have all necessary licenses and permits to perform the Services in the State of California, and that is familiar with the goals of the City.

2.2 Project.

The City desires to engage the Consultant’s services for the Enterprise Resource Planning (“ERP”) System Consulting Services (“Project”) as set forth in this Agreement.

3. Terms.

3.1 Scope of Services and Term.

3.1.1 General Scope of Services. Consultant promises and agrees to furnish to the City all labor, materials, tools, equipment, services, and incidental and customary work necessary to fully and adequately supply the professional services outlined by the Project. The Project are more particularly described in Exhibit A attached hereto and incorporated herein by reference. The Project shall be subject to, and performed in accordance with this Agreement, the exhibits attached hereto and incorporated herein by reference, and all applicable local, state and federal laws, rules and regulations.

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3.1.2 Term. The terms of this Agreement shall begin at the Notice to Proceed and shall extend no later than the schedule outlined in the Consultant proposals for the Project. Consultant shall complete the Services within the term of this Agreement and shall meet any other established schedules and deadlines.

3.2 Responsibilities of Consultant.

3.2.1 Control and Payment of Subordinates; Independent Consultant. The Services shall be performed by Consultant or under its supervision. Consultant will determine the means, methods, and details of performing the Services subject to the requirements of this Agreement. City retains Consultant on an independent consultant basis and not as an employee. Consultant retains the right to perform similar or different services for others during the term of this Agreement. Any additional personnel performing the Services under this Agreement on behalf of Consultant shall also not be employees of City and shall at all times be under Consultant’s exclusive direction and control. Consultant shall pay all wages, salaries, and other amounts due such personnel in connection with their performance of Services under this Agreement and as required by law. Consultant shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers’ compensation insurance.

3.2.2 Schedule of Services. Consultant shall perform the services within the term of this Agreement, and in accordance with the Project timeframe set forth herein.

Consultant represents that it has the professional and technical personnel required to complete the Project in conformance with such conditions. In order to facilitate Consultant’s conformance with the Project timeframe, City shall respond to Consultant’s Requests for Information in a timely manner. Upon request of City, Consultant shall provide a more detailed schedule of anticipated performance to meet the Project timeframe.

3.2.3 Conformance to Applicable Requirements. All work prepared by Consultant shall be subject to the reasonable approval of City.

3.2.4 City’s Representative. The City hereby designates the Director of Finance, or his designee, to act as its representative for the performance of this Agreement (“City’s Representative”). City’s Representative shall have the power to act on behalf of the City for all purposes under this Agreement. Consultant shall not accept direction or orders from any person other than the City’s Representative or his or her designee.

3.2.5 Consultant’s Representative. Consultant hereby designates _____________________ or his designee, to act as its representative for the performance of this Agreement (“Consultant’s Representative”). Consultant’s Representative shall have full authority to represent and act on behalf of the Consultant for all purposes under this Agreement. The Consultant’s Representative shall supervise

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and direct the Project, using reasonable skill and attention, and shall be responsible for all means, methods, techniques, sequences and procedures and for the satisfactory coordination of all portions of the Project under this Agreement.

3.2.6 Coordination of Project. Consultant agrees to work closely with City staff in the completion of the Project and shall be available to City’s staff, consultants and other staff at all reasonable times.

3.2.7 Standard of Care; Performance of Employees. Consultant shall design the Project under this Agreement in a competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California. Consultant represents and maintains that it is skilled in the professional calling necessary to complete the Project. Consultant warrants that all employees and subconsultants shall have sufficient skill and experience to complete the Project. Finally, Consultant represents that it, its employees and subconsultants have all licenses, permits, qualifications and approvals of whatever nature that are legally required to complete the Project, including a City Business License, and that such licenses and approvals shall be maintained throughout the term of this Agreement. As provided for in the indemnification provisions of this Agreement, Consultant shall perform, at its own cost and expense and without reimbursement from the City, any services necessary to correct errors or omissions which are caused by the Consultant’s failure to comply with the standard of care provided for herein. Any employee of the Consultant or its subConsultants who is determined by the City to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project, a threat to the safety of persons or property, or any employee who fails or refuses to construct the Project in a manner reasonably acceptable to the City, shall be promptly removed from the Project by the Consultant and shall not be re-employed to perform any work on the Project.

3.2.8 Laws and Regulations. Consultant shall keep itself fully informed of and in compliance with all applicable local, state and federal laws, rules and regulations in any manner affecting the performance of the Project, including all Cal/OSHA requirements, and shall give all notices required by law. Consultant shall be liable for all violations of such laws and regulations in connection with the Project. If the Consultant performs any work knowing it to be contrary to such laws, rules and regulations and without giving written notice to the City, Consultant shall be solely responsible for all costs arising therefrom. Consultant shall defend, indemnify and hold City, its officials, directors, officers, employees and agents free and harmless, pursuant to the indemnification provisions of this Agreement, from any claim or liability arising out of any failure or alleged failure to comply with such laws, rules or regulations.

3.2.8.1 Employment Eligibility; Consultant. By executing this Agreement, Consultant verifies that it fully complies with all requirements and restrictions of state and federal law respecting the employment of undocumented aliens, including, but not limited to, the Immigration Reform and Control Act of 1986, as may be amended from time to time. Such requirements and restrictions include, but are not limited to, examination and retention of documentation confirming the identity and immigration status of each

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employee of the Consultant. Consultant also verifies that it has not committed a violation of any such law within the five (5) years immediately preceding the date of execution of this Agreement, and shall not violate any such law at any time during the Term of the Agreement. Consultant shall avoid any violation of any such law during the Term of this Agreement by participating in an electronic verification of work authorization program operated by the United States Department of Homeland Security, by participating in an equivalent federal work authorization program operated by the United States Department of Homeland Security to verify information of newly hired employees, or by some other legally acceptable method. Consultant shall maintain records of each such verification, and shall make them available to the City or its representatives for inspection and copy at any time during normal business hours. The City shall not be responsible for any costs or expenses related to Consultant’s compliance with the requirements provided for in Section 3.2.8 or any of its sub-sections.

3.2.8.2 Employment Eligibility; Subcontractors, Consultants, Subsubcontractors and Subconsultants. To the same extent and under the same conditions as Consultant, Consultant shall require all of its subcontractors, consultants, subsubcontractors and subconsultants performing any work or Services relating to the Project or this Agreement to make the same verifications and comply with all requirements and restrictions provided for in Section 3.2.8.1.

3.2.8.3 Employment Eligibility; Failure to Comply. Each person executing this Agreement on behalf of Consultant verifies that they are a duly authorized officer of Consultant, and understands that any of the following shall be grounds for the City to terminate the Agreement for cause: (1) failure of Consultant or its subcontractors, consultants, sub-subcontractors or subconsultants to meet any of the requirements provided for in Sections 3.2.8.1 or 3.2.8.2; (2) any misrepresentation or material omission concerning compliance with such requirements (including in those verifications provided to the Consultant under Section 3.2.8.2); or (3) failure to immediately remove from the Project any person found not to be in compliance with such requirements.

3.2.8.4 Labor Certification. By its signature hereunder, Consultant certifies that it is aware of the provisions of Section 3700 of the California Labor Code which require every employer to be insured against liability for Workers’ Compensation or to undertake self-insurance in accordance with the provisions of that Code, and agrees to comply with such provisions before commencing the performance of the Services.

3.2.8.5 Equal Opportunity Employment. Consultant represents that it is an equal opportunity employer and it shall not discriminate against any subconsultant, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. Such non-discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination. Consultant shall also comply with all relevant provisions of City’s Minority Business Enterprise program, Affirmative Action Plan or other related programs or guidelines currently in effect or hereinafter enacted.

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3.2.8.6 Air Quality. To the extent applicable, Consultant must fully comply with all applicable laws, rules and regulations in furnishing or using equipment and/or providing services, including, but not limited to, emissions limits and permitting requirements imposed by the South Coast Air Quality Management District (SCAQMD) and/or California Air Resources Board (CARB). Although the SCAQMD and CARB limits and requirements are broader, Consultant shall specifically be aware of their application to "portable equipment", which definition is considered by SCAQMD and CARB to include any item of equipment with a fuel-powered engine. Consultant shall indemnify City against any fines or penalties imposed by SCAQMD, CARB, or any other governmental or regulatory agency for violations of applicable laws, rules and/or regulations by Consultant, its subconsultants, or others for whom Consultant is responsible under its indemnity obligations provided for in this Agreement.

3.2.9 Insurance.

3.2.9.1 Time for Compliance. Consultant shall not commence work under this Agreement until it has provided evidence satisfactory to the City that it has secured all insurance required under this section. In addition, Consultant shall not allow any subconsultant to commence work on any subcontract until it has provided evidence satisfactory to the City that the subconsultant has secured all insurance required under this section.

3.2.9.2 Minimum Requirements. Throughout the life of this Contract, Consultant shall pay for and maintain in full force and effect all policies of insurance required hereunder with an insurance company(ies) either (i) admitted by the California Insurance Commissioner to do business in the State of California and rated not less than "A- VII" in Best's Insurance Rating Guide, or (ii) as may be authorized in writing by City Manager or his/her designee at any time and in his/her reasonable discretion. The following policies of insurance are required:
(i) COMMERCIAL GENERAL LIABILITY insurance which shall be at least as broad as the most current version of Insurance Services Office (ISO) Commercial General Liability Coverage Form CG 00 01 and include insurance for “bodily injury,” “property damage” and “personal and advertising injury” with coverage for premises and operations (including the use of owned and non-owned equipment), products and completed operations, and contractual liability (including, without limitation, indemnity obligations under the Contract) with limits of liability of not less than the following:
$1,000,000 per occurrence for bodily injury and property damage $1,000,000 per occurrence for personal and advertising injury $2,000,000 aggregate for products and completed operations $2,000,000 general aggregate applying separately to the work performed under the Contract
(ii) COMMERCIAL AUTOMOBILE LIABILITY insurance which shall be at least as broad as the most current version of Insurance Service Office (ISO) Business Auto

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Coverage Form CA 00 01, and include coverage for all owned, hired, and non-owned automobiles or other licensed vehicles (Code 1 Any Auto) with limits of liability of not less than $1,000,000 per accident for bodily injury and property damage. (iii) WORKERS' COMPENSATION insurance as required under the California Labor Code.

(iv) EMPLOYERS’ LIABILITY insurance with limits of liability of not less than $1,000,000 each accident, $1,000,000 disease policy limit and $1,000,000 disease each employee.
(v) PROFESSIONAL LIABILITY Professional Liability (Errors and Omissions) insurance appropriate to Consultant’s profession, with limits of liability of $2,000,000 per claim/occurrence and $2,000,000 policy aggregate.

In the event Consultant purchases an Umbrella or Excess insurance policy(ies) to meet the minimum limits of insurance set forth above, this insurance policy(ies) shall “follow form” and afford no less coverage than the primary insurance policy(ies).

Consultant shall be responsible for payment of any deductibles contained in any insurance policies required hereunder and Consultant shall also be responsible for payment of any self-insured retentions. Any deductibles or self-insured retentions must be declared to, and approved by, the City Manager or his/her designee. At no time shall the City be responsible for the payment of any deductibles or self-insured retentions.

All policies of insurance required hereunder shall be endorsed to provide that the coverage shall not be cancelled, non-renewed, reduced in coverage or in limits except after 30 calendar day written notice has been given to City. Upon issuance by the insurer, broker, or agent of a notice of cancellation, non-renewal, or reduction in coverage or in limits, Consultant shall furnish City with a new certificate and applicable endorsements for such policy(ies). In the event any policy is due to expire during the work to be performed for City, Consultant shall provide a new certificate, and applicable endorsements, evidencing renewal of such policy not less than 15 calendar days prior to the expiration date of the expiring policy.

The General Liability and Automobile Liability insurance policies shall be written on an occurrence form. The General Liability (including ongoing and completed operations) and Automobile Liability shall name City and its officers, officials, employees, agents and volunteers as an additional insured. Such policy(ies) of insurance shall be endorsed so Consultant’s insurance shall be primary and no contribution shall be required of City. The coverage shall contain no special limitations on the scope of protection afforded to the City and its officers, officials, employees, agents and volunteers. The Workers’ Compensation insurance policy shall contain a waiver of subrogation as to City and its officers, officials, employees, agents and volunteers.

If the Professional Liability (Errors and Omissions) insurance policy is written on a claimsPage 374 of 695 CA-7
made form:

1. The retroactive date must be shown, and must be before the effective date of the Agreement or the commencement of work by Consultant.

2. Insurance must be maintained and evidence of insurance must be provided for at least three (3) years after any expiration or termination of the Agreement or, in the alternative, the policy shall be endorsed to provide not less than a three (3)-year discovery period.

3. If coverage is canceled or non-renewed, and not replaced with another claimsmade policy form with a retroactive date prior to the effective date of the Agreement or the commencement of work by Consultant, Consultant must purchase extended reporting coverage for a minimum of three (3) years following the expiration or termination of the Agreement.

4. These requirements shall survive expiration or termination of the Agreement.

Consultant shall furnish City with all certificate(s) and applicable endorsements effecting coverage required hereunder. All certificates and applicable endorsements are to be received and approved by the City Manager or his/her designee prior to City’s execution of the Agreement and before work commences.

If at any time during the life of this Agreement or any extension, Consultant or any of its subconsultants fail to maintain any required insurance in full force and effect, all work under this Agreement shall be discontinued immediately, and all payments due or that become due to Consultant shall be withheld until notice is received by City that the required insurance has been restored to full force and effect and that the premiums therefore have been paid for a period satisfactory to City. Any failure to maintain the required insurance shall be sufficient cause for City to terminate this Agreement. No action taken by City hereunder shall in any way relieve Consultant of its responsibilities under this Agreement.

Upon request of City, Consultant shall immediately furnish City with a complete copy of any insurance certificates required under this Agreement, including all endorsements, with said copy certified by the underwriter to be a true and correct copy of the original policy. This requirement shall survive expiration or termination of this Agreement.

The fact that insurance is obtained by Consultant shall not be deemed to release or diminish the liability of Consultant, including, without limitation, liability under the indemnity provisions of this Agreement. The duty to indemnify City and its officers, officials, employees, agents and volunteers shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by Consultant. Approval or purchase of any insurance contracts or policies shall in no way relieve from liability nor limit the liability of Consultant, its principals, officers, employees, agents, persons under

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the supervision of Consultant, vendors, suppliers, invitees, sub-consultants, subconsultants, or anyone employed directly or indirectly by any of them.

If Consultant should subcontract all or any portion of the services to be performed under this Agreement, Consultant shall ensure each subconsultant to provide insurance protection in favor of City and its officers, officials, employees, agents and volunteers in accordance with the terms of each of the preceding paragraphs, except that the subconsultants' certificates and endorsements shall be on file with Consultant and City prior to the commencement of any work by the subconsultant.

3.2.10 Safety. Consultant shall execute and maintain its work so as to avoid injury or damage to any person or property. In designing the Project, the Consultant shall at all times be in compliance with all applicable local, state and federal laws, rules and regulations, and shall exercise all necessary precautions for the safety of employees appropriate to the nature of the work and the conditions under which the work is to be performed. Safety precautions as applicable shall include, but shall not be limited to: (A) adequate life protection and lifesaving equipment and procedures; (B) instructions in accident prevention for all employees and subconsultants, such as safe walkways, scaffolds, fall protection ladders, bridges, gang planks, confined space procedures, trenching and shoring, equipment and other safety devices, equipment and wearing apparel as are necessary or lawfully required to prevent accidents or injuries; and (C) adequate facilities for the proper inspection and maintenance of all safety measures.

3.3 Fees and Payments.

3.3.1 Rates and Total Compensation. Consultant shall receive compensation, including authorized reimbursements, for all services rendered under this Agreement at the rates set forth in Exhibit B for completion of the Project, attached hereto and incorporated herein by reference. The total compensation, including authorized reimbursements, shall not exceed the total costs outline in Exhibit B. Extra work may be authorized, as described below, and if authorized, will be compensated at the rates and manner set forth in this Agreement.

3.3.2 Payment of Compensation. Consultant shall submit to City a monthly itemized statement which indicates work completed by Consultant. The statement shall describe the amount of Services and supplies provided since the initial commencement date, or since the start of the subsequent billing periods, as appropriate, through the date of the statement. City shall, within 45 days of receiving such statement, review the statement and pay all approved charges thereon.

3.3.3 Reimbursement for Expenses. Consultant shall not be reimbursed for any expenses unless authorized in writing by City.

3.3.4 Extra Work. At any time during the term of this Agreement, City may request that Consultant perform Extra Work. As used herein, “Extra Work” means any work which is determined by City to be necessary for the proper completion of the Project,

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but which the parties did not reasonably anticipate would be necessary at the execution of this Agreement. Consultant shall not perform, nor be compensated for, Extra Work without written authorization from City’s Representative.

3.4 Accounting Records.

3.4.1 Maintenance and Inspection. Consultant shall maintain complete and accurate records with respect to all costs and expenses incurred under this Agreement. All such records shall be clearly identifiable. Consultant shall allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. Notwithstanding the foregoing, the City’s right to inspect, copy and audit shall not extend to the composition of the Consultant’s rates and fees, percentage mark-ups or multipliers but shall apply only to their application to the applicable units.

3.5 Ownership of Materials and Confidentiality

3.5.1 Documents & Data; Licensing of Intellectual Property. This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically, electronically or otherwise recorded or stored, which are prepared or caused to be prepared by Consultant under this Agreement (“Documents & Data”). Upon full payment of all monies owed to the Consultant under this Agreement, all Documents & Data shall be and remain the property of City, and shall not be used in whole or in substantial part by Consultant on other projects without the City's express written permission. Within thirty (30) days following the completion, suspension, abandonment or termination of this Agreement, Consultant shall provide to City reproducible copies of all Documents & Data, in a form and amount required by City.

City reserves the right to select the method of document reproduction and to establish where the reproduction will be accomplished. The reproduction expense shall be borne by City at the actual cost of duplication. In the event of a dispute regarding the amount of compensation to which the Consultant is entitled under the termination provisions of this Agreement, Consultant shall provide all Documents & Data to City upon payment of the undisputed amount. Consultant shall have no right to retain or fail to provide to City any such documents pending resolution of the dispute. In addition, Consultant shall retain copies of all Documents & Data on file for a minimum of five (5) years following completion of the Project, and shall make copies available to City upon the payment of actual reasonable duplication costs. In addition, before destroying the Documents & Data following this retention period, Consultant shall make a reasonable effort to notify City and provide City with the opportunity to obtain the documents. Consultant may retain electronic copies of confidential information contained in routine back-ups created as part

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of its information technology system back-up and disaster recovery protocols.

3.5.2 Subconsultants. Consultant shall require all subconsultants to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subconsultant prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data.

Consultant makes no such representation and warranty in regard to Documents & Data which were prepared by design professionals other than Consultant or its subconsultants, or those provided to Consultant by the City.

3.5.2 Right to Use. City shall not be limited in any way in its use or reuse of the Documents and Data or any part of them at any time for purposes of this Project or another project, provided that any such use not within the purposes intended by this Agreement or on a project other than these Project without employing the services of Consultant shall be at City’s sole risk. If City uses or reuses the Documents & Data on any project other than this Project, it shall remove the Consultant’s seal from the Documents & Data and indemnify and hold harmless Consultant and its officers, directors, agents and employees from claims arising out of the negligent use or re-use of

3.6 General Provisions.

3.6.1 Termination of Agreement.

3.6.1.1 Grounds for Termination. City may, by written notice to Consultant, terminate the whole or any part of this Agreement at any time and without cause by giving written notice to Consultant of such termination, and specifying the effective date thereof, at least seven (7) days before the effective date of such termination. Upon termination, Consultant shall be compensated only for those services which have been adequately rendered to City, and Consultant shall be entitled to no further compensation. Consultant may not terminate this Agreement except for cause.

3.6.1.2 Effect of Termination. If this Agreement is terminated as provided herein, City may require Consultant to provide all finished or unfinished Documents and Data and other information of any kind prepared by Consultant in connection with the performance of Services under this Agreement. Consultant shall be required to provide such document and other information within fifteen (15) days of the request.

3.6.1.3 Additional Services. In the event this Agreement is terminated in whole or in part as provided herein, City may procure, upon such terms and in such manner as it may determine appropriate, services similar to those terminated.

3.6.2 Delivery of Notices. All notices permitted or required under this Agreement shall be given to the respective parties at the follow address, or at such other address as the respective parties may provide in writing for this purpose:

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Consultant:

SDI Presence LLC
4368 E La Palma Ave.

Anaheim, CA 92807
Attention: Patrick Griffin
City:

City of Norco
2870 Clark Avenue
Norco, CA 92860
Attention: Director of Finance
Such notice shall be deemed made when personally delivered or when mailed, forty-eight (48) hours after deposit in the US Mail, first class postage prepaid and addressed to the party at its applicable address. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service.

3.6.3 Cooperation; Further Acts. The Parties shall fully cooperate with one another and shall take any additional acts or sign any additional documents as may be necessary, appropriate, or convenient to attain the purposes of this Agreement.

3.6.4 Attorney’s Fees. If either party commences an action against the other party, either legal, administrative or otherwise, arising out of or in connection with this Agreement, the prevailing party in such litigation shall be entitled to have and recover from the losing party reasonable attorney’s fees and all other costs of such action.

3.6.5 Indemnification. To the furthest extent allowed by law, Consultant shall indemnify, hold harmless and defend the City and its officers, officials, employees, agents and volunteers from any and all loss, liability, fines, penalties, forfeitures, costs and damages (whether in contract, tort or strict liability, including but not limited to personal injury, death at any time and property damage), and from any and all claims, demands and actions in law or equity (including reasonable attorney's fees and litigation expenses) that arise out of, pertain to, or relate to the negligence, recklessness or willful misconduct of Consultant, its principals, officers, employees, agents or volunteers in the performance of this Agreement.

If Consultant should subcontract all or any portion of the services to be performed under this Agreement, Consultant shall require each sub-consultant to indemnify, hold harmless and defend the City and its officers, officials, employees, agents and volunteers in accordance with the terms of the preceding paragraph.

This section shall survive termination or expiration of this Agreement.

3.6.6 Entire Agreement. This Agreement contains the entire Agreement of the parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings or agreements. This Agreement may only be modified by

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a writing signed by both parties.

3.6.7 Governing Law. This Agreement shall be governed by the laws of the State of California. Venue shall be in Riverside County.

3.6.8 Time of Essence. Time is of the essence for each and every provision of this Agreement.

3.6.9 City’s Right to Employ Other Consultants. City reserves right to employ other Consultants in connection with this Project.

3.6.10 Successors and Assigns. This Agreement shall be binding on the successors and assigns of the parties.

3.6.11 Assignment or Transfer. Consultant shall not assign, hypothecate or transfer, either directly or by operation of law, this Agreement or any interest herein without the prior written consent of the City. Any attempt to do so shall be null and void, and any assignees, hypothecates or transferees shall acquire no right or interest by reason of such attempted assignment, hypothecation or transfer.

3.6.12 Construction; References; Captions. Since the Parties or their agents have participated fully in the preparation of this Agreement, the language of this Agreement shall be construed simply, according to its fair meaning, and not strictly for or against any Party. Any term referencing time, days or period for performance shall be workdays (Monday through Friday, excluding holidays). All references to Consultant include all personnel, employees, agents, and subconsultants of Consultant, except as otherwise specified in this Agreement. All references to City include its elected officials, officers, employees, agents, and volunteers except as otherwise specified in this Agreement. The captions of the various articles and paragraphs are for convenience and ease of reference only, and do not define, limit, augment, or describe the scope, content or intent of this Agreement.

3.6.13 Amendment; Modification. No supplement, modification or amendment of this Agreement shall be binding unless executed in writing and signed by both Parties.

3.6.14 Waiver. No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel or otherwise.

3.6.15 No Third-Party Beneficiaries. There are no intended third-party beneficiaries of any right or obligation assumed by the Parties.

3.6.16 Invalidity; Severability. If any portion of this Agreement is declared

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invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

3.6.17 Prohibited Interests. Consultant maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working solely for Consultant, to solicit or secure this Agreement. Further, Consultant warrants that it has not paid nor has it agreed to pay any company or person, other than a bona fide employee working solely for Consultant, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. Consultant further agrees to file, or shall cause its employees or sub-consultants to file, a Statement of Economic Interest with the City’s Filing Officer as required under state law in the performance of the Services. For breach or violation of this warranty, City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member, officer or employee of City, during the term of his or her service with City, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom.

3.6.18 Equal Opportunity Employment. Consultant represents that it is an equal opportunity employer and it shall not discriminate against any sub-consultant, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. Such non-discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination. Consultant shall also comply with all relevant provisions of City’s Minority Business Enterprise program, Affirmative Action Plan or other related programs or guidelines currently in effect or hereinafter enacted.

3.6.19 Labor Certification. By its signature hereunder, Consultant certifies that it is aware of the provisions of Section 3700 of the California Labor Code which require every employer to be insured against liability for Workers’ Compensation or to undertake self-insurance in accordance with the provisions of that Code, and agrees to comply with such provisions before commencing the performance of the Services.

3.6.20 Authority to Enter Agreement. Consultant has all requisite power and authority to conduct its business and to execute, deliver, and perform the Agreement.

Each Party warrants that the individuals who have signed this Agreement have the legal power, right, and authority to make this Agreement and bind each respective Party.

3.6.21 Counterparts. This Agreement may be signed in counterparts, each of which shall constitute an original.

3.7 Subcontracting.

3.7.1 Prior Approval Required. Consultant shall not subcontract any portion of the work required by this Agreement, except as expressly stated herein, without prior written approval of City. Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement.

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NAME OF CONSULTANT: SDI Presence LLC
*By:
_________________________
Patrick Griffin, Managing Director
NOTE: SIGNATURES OF CORPORATE OFFICIALS MUST BE NOTARIZED.

Attach Certificate of Notary Acknowledgement
OWNER: CITY OF NORCO, a municipal corporation
*By:
_________________________
Robin Grundmeyer, Mayor
ATTEST:
_________________________
Dayna Williams-Hunter, CMC
City Clerk
APPROVED AS TO FORM:
_________________________
Harper & Burns, LLC
City Attorney

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EXHIBIT A

SCOPE OF WORK
The City requires a qualified professional with proven experience in ERP projects, including overall project management, process assessment, process improvement, needs assessment, requirements specification and RFP development, software selection assistance, contract negotiations and implementation to provide direction for selecting a comprehensive ERP system.

The project will be split into three phases. The consultant must identify experience in all three of the following phases:
• Phase I – Needs Assessment
• Phase II – Request for Proposal (RFP) Development Assistance and Selection Assistance
• Phase III – Implementation Project Management Services The City reserves the right to proceed or not proceed at the conclusion of each phase and to issue an RFP for ERP consulting services at a later date.

Phase I – Needs Assessment
The focus of this phase is to document functional requirements needed to run and streamline the City’s business practices for input into the RFP to be issued for provision of the ERP system. Departments will be interviewed to determine process assessment, process improvement and requirements, with industry best practices considered. Major outcomes of this phase include a requirements specifications document, a list of potential suitable ERP solutions, a cost estimate of a suitable ERP system, and a proposed project plan and timeline. The document should fully describe all types of resource commitments that will be required of staff.

At a minimum, the scope of work should include the following:

1. A comprehensive study of how City departments use ERP systems currently and how a modern ERP could benefit us.

2. Interviews key staff in various departments, such as Finance, Human Resources, Fire Department, Public Works, Utilities, Community Development and Parks and Recreation.

3. A review and analysis of financial, general accounting, payroll, human resources, benefits and business processes which identifies gaps and improvements that could be made by a suitable ERP.

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4. A recommendation of appropriate integrations with other applications to capture financial data and document management capabilities.

5. Specification development that fully supports business processes and positive inter- department collaboration, information sharing and smart use of technology.

6. Provide a detailed written draft assessment of the information gathered. The assessment will be based on the interviews and research performed by the Consultant. The assessment will discuss the ERP objectives and requirements as well as opportunities for business process changes that will assist in the adoption of best practices common to ERP applications.

7. Product and module reviews and recommendations.

8. Cost estimates.

9. Proposed project plan and timeline.

Phase II – Request for Proposal (RFP) Development Assistance and Selection Assistance
The consultant shall:

1. Develop an RFP document that incorporates information pertaining to the history of the project, a high-level description of the City’s current environment, the City’s desired approach to implementing a new ERP solution, the City’s functional and technical requirements, a structured list of points for vendors to address in their responses, and evaluation criteria.

2. Coordinate a work session with the City’s procurement team to review the draft RFP, collecting any feedback or additional terms for inclusion, before updating the RFP to “final”.

3. Provide a distribution list that includes most of the major ERP solution vendors in the market.

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4. Coordinate and assist the City in responding to vendor questions and developing corresponding addenda.

5. Coordinate, plan, and lead a pre-proposal teleconference for interested vendors, facilitating the question-and-answer portion of that meeting.

6. Compile a list of questions raised and prepare, on behalf of the City, suggested responses.

7. Facilitate the proposal review process by analyzing vendor proposals to identify issues, risks, exceptions, omissions, and objections, compiling them in a single, executive-level Proposal Summary Memo. The memo will identify key areas for consideration by the City’s evaluation team related to each vendor’s ability to meet minimum requirements, and alignment with the evaluation criteria within the RFP.

8. Facilitate an onsite meeting with the City’s evaluation team to review the proposal summaries, provide discussion of each proposal received, assist in the scoring process, and collect scores to identify the top preferred vendors to invite for demonstrations. Consultant shall clarify any open items with these short-list vendors before issuing invitations for demonstrations.

9. Develop a draft demonstration script template and provide it to the City for review.

After finalizing a City-approved version, Consultant shall provide the appropriate scripts to each vendor in advance of their onsite demonstrations.

10. Facilitate onsite vendor demonstrations.

11. Participate in reference interviews which may or may not include phone and/or site visits.

12. Prepare a written recommendation for City Council presentation reflecting core project team support for purchase of the finalist ERP system.

13. Attend City Council meeting in support of recommendation to purchase the ERP Vendor finalist(s) system(s).

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14. Assist with contract negotiations with the selected vendor.

Phase III – Implementation Project Management Services
The consultant will serve in a project management role during the ERP system implementation, acting on behalf of the City. The consultant shall:

1. Develop a comprehensive project implementation plan, which shall include all implementation tasks, deadlines, milestones, sign offs, review periods, and deliverables.

2. Meet with vendor representatives to communicate timetables and expectations.

3. Develop test scripts based on the functional requirements that require successful completion of each functional requirement and system configuration.

4. Monitor vendor compliance with the negotiated contract.

5. Identify and address ways to minimize project risks.

6. Monitor data conversion/migration.

7. Review project change orders initiated either by the City or software vendor.

8. Establish standards/metrics for evaluating the software vendor’s performance.

9. Provide guidance in conducting user acceptance testing.

10. Review and comment, as needed on progress towards achieving activities and milestones defined in the project timeline.

11. Identify areas where additional user training is required.

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EXHIBIT B

PROPOSAL DOCUMENTS

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GENERAL LIABILITY ENDORSEMENT

CITY OF NORCO
2870 Clark Avenue
Norco, CA 92860
(951) 270-5651
A. POLICY INFORMATION Endorsement # ________________________

1. Insurance Company ____________________________________________ Policy Number _____________________

2. Policy Term (From) _______________ (To)________________ Endorsement Effective Date ______________________________________

3. Named Insured _______________________________________________

4. Address of Named Insured
_____________________________________________________________ _____________________________________________________________

5. Limit of Liability Any One Occurrence/Aggregate
$______________________________ /_____________________________

6. Deductible or Self-Insured Retention (Nil unless otherwise specified):
______________________________________________

7. Coverage is equivalent to:

Comprehensive General Liability Form GL0002 (Ed. 1/73)
______________________________________________
Commercial General Liability "Occurrence" Form CG0001
______________________________________________

8. Bodily Injury and Property Damage Coverage is:
____________________________________"occurrence"
Note: The City of Norco standard insurance requirements specify "occurrence" coverage. "Claims-made" coverage is not acceptable. If commercial general liability form or equivalent is used, the general aggregate must apply separately to this location/project or the general aggregate must be twice the occurrence limit.

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9. Description of Project:

Enterprise Resource Planning (ERP) System Consulting Services The general items of work to be done hereunder described in “Exhibit A’ B. POLICY AMENDMENTS
This endorsement is issued in consideration of the policy premium. Notwithstanding any inconsistent statement in the policy to which this endorsement is attached or any other endorsement attached thereto, it is agreed as follows:

1. INSURED. As respects any work performed on the above described Project, the City of Norco, its elected or appointed officers, officials, employees, consulting engineers, and volunteers are included as insured with regard to damages and defense of claims arising from: (a) activities performed by or on behalf of the Named Insured, (b) products and completed operations of the Named Insured, or (c) premises owned, leased, or used by the Named Insured.

2. CONTRIBUTION NOT REQUIRED. As respects: (a) work performed by the Named Insured on the above described Project for or on behalf of the City of Norco; or (b) products sold by the Named Insured to the City of Norco for use on the Project; or (c) premises leased by the Named Insured from the City of Norco, the insurance afforded by this policy shall be primary insurance as respects the City of Norco, its elected or appointed officers, officials, employees, consulting engineers, or volunteers; or stand in an unbroken chain of coverage excess of the Named Insured's schedule underlying primary coverage. In either event, any other insurance maintained by the City of Norco, its elected or appointed officers, officials, employees, consulting engineers, or volunteers shall be in excess of this insurance and shall not contribute with it.

3. SCOPE OF COVERAGE. This policy, if primary, affords coverage at least as broad as:
(1) Insurance Services Office Form Number GL 0002 (Ed. 1/73), Comprehensive General Liability Insurance and Insurance Services Office form number GL 0404 Broad Form Comprehensive General Liability endorsement; or
(2) Insurance Services Office Commercial General Liability Coverage, “Occurrence" Form CG 0001; or
(3) If excess, affords coverage which is at least as broad as the primary insurance forms referenced in the preceding Sections (1) and (2).

4. SEVERABILITY OF INTEREST. The insurance afforded by this policy applies

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separately to each insured who is seeking coverage or against whom a claim is made or a suit is brought, except with respects to the Company's limit of liability.

5. PROVISIONS REGARDING THE INSURED'S DUTIES AFTER ACCIDENT OR LOSS. Any failure to comply with reporting provisions of the policy shall not affect coverage provided to the City of Norco, its elected or appointed officer, officials, employees, consulting engineers or volunteers.

5. CANCELLATION NOTICE. The insurance afforded by this policy shall not be suspended, voided, canceled, reduced in coverage or in limits except after 30 days prior written notice by certified mail return receipt requested has been given to the City of Norco. Such notice shall be addressed as shown in the heading of this endorsement.

C. INCIDENT AND CLAIM REPORTING PROCEDURE
Incidents and claims are to be reported to the insurer at:

ATTN:
_____________________________________________________________________ (Title) (Department)
_____________________________________________________________________ (Company)
_____________________________________________________________________ (Street Address)
_____________________________________________________________________ (City) (State) (Zip Code)
______________________________
(Telephone Number)

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D. SIGNATURE OF INSURER OR AUTHORIZED REPRESENTATIVE OF THE

INSURER
I, __________________________, warrant that I have authority to (Print/Type Name)
bind the below-listed insurance company and by my signature hereon do so bind this company.
____________________________________________

SIGNATURE OF AUTHORIZED REPRESENTATIVE
(Original Signature required on endorsement furnished to the City of Norco) ORGANIZATION: _____________________________________________________ TITLE: _____________________________________________________ ADDRESS: _____________________________________________________ _____________________________________________________
TELEPHONE: _____________________________________________________

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AUTOMOBILE LIABILITY ENDORSEMENT

CITY OF NORCO
2870 Clark Avenue
Norco, CA 92860
(951) 270-5651
A. POLICY INFORMATION Endorsement #_____________________

1. Insurance Company _____________________________________________ Policy Number _____________________

2. Policy Term (From)________________(To) _______________ Endorsement Effective Date ___________

3. Named Insured________________________________________________

4. Address of Named Insured________________________________________

5. Limit of Liability Any One Occurrence/Aggregate
$______________________ /_____________________________________

6. Deductible or Self-Insured Retention
(Nil unless otherwise specified):
$____________________________________________________________ B. POLICY AMENDMENTS
This endorsement is issued in consideration of the policy premium. Notwithstanding any inconsistent statement in the policy to which this endorsement is attached or any other endorsement attached thereto, it is agreed as follows:

1. INSURED. The City of Norco, its elected or appointed officers, officials, consulting engineers, employees and volunteers are included as insured with regard to damages and defense of claims arising from: the ownership, operation, maintenance, use, loading or unloading of any auto owned, leased, hired or borrowed by the Named Insured, regardless of whether liability is attributable to the Named Insured or a combination of the Named Insured and the City of Norco, its elected or appointed officers, officials, employees, consulting engineers or volunteers.

2. CONTRIBUTION NOT REQUIRED. As respects work performed by the Named Insured for or on behalf of the City of Norco, the insurance afforded by this policy shall: (a) be primary insurance as respects the City of Norco, its elected

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or appointed officers, officials, employees, consulting engineers or volunteers; or (b) stand in an unbroken chain of coverage excess of the Named Insured's primary coverage. In either event, any other insurance maintained by the City of Norco, its elected or appointed officers, officials, employees or volunteers shall be in excess of this insurance and shall not contribute with it.

3. SCOPE OF COVERAGE. This policy, if primary, affords coverage to the Named Insured at least as broad as:
(1) Insurance Services Office form number CA 00001 (Ed. 1/78), Code 1 ("any auto") and endorsement CA 0025.
(2) If excess, affords coverage which is at least as broad as the primary insurance forms referenced in the preceding Section (1).

4. SEVERABILITY OF INTEREST. The insurance afforded by this policy applies separately to each insured who is seeking coverage, or against whom a claim is made or a suit is brought, except with respect to the Company's limit of liability.

5. PROVISIONS REGARDING THE INSURED'S DUTIES AFTER ACCIDENT OR LOSS. Any failure to comply with reporting provisions of the policy shall not affect coverage provided to the City of Norco, its elected or appointed officer, officials, employees, consulting engineers or volunteers.

6. CANCELLATION NOTICE. The insurance afforded by this policy shall not be suspended, voided, canceled, reduced in coverage or in limits except after 30 days prior written notice by certified mail return receipt requested has been given to the City of Norco. Such notice shall be addressed as shown in the heading of this endorsement.

C. INCIDENT AND CLAIM REPORTING PROCEDURE
Incidents and claims are to be reported to the insurer at:
____________________________________________________________________ (Title) (Department)
_____________________________________________________________________ (Company)
_____________________________________________________________________ (Street Address)
_____________________________________________________________________ (City) (State) (Zip Code)
____________________________
(Telephone Number)

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D. SIGNATURE OF INSURER OR AUTHORIZED REPRESENTATIVE OF THE

INSURER
I, __________________________, warrant that I have authority to (Print/Type Name)
bind the below-listed insurance company and by my signature hereon do so bind this company.
____________________________________________

SIGNATURE OF AUTHORIZED REPRESENTATIVE
(Original Signature required on endorsement furnished to the City of Norco) ORGANIZATION: _____________________________________________________ TITLE: _____________________________________________________ ADDRESS: _____________________________________________________ _____________________________________________________
TELEPHONE: _____________________________________

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WORKER'S COMPENSATION/EMPLOYER'S LIABILITY ENDORSEMENT

CITY OF NORCO
2870 Clark Avenue
Norco, CA 92860
(951) 270-5651
A. POLICY INFORMATION Endorsement # ________________________

1. Insurance Company ____________________________________________ ("the Company")
Policy Number _________________________________________________

2. Effective Date of this Endorsement ________________________________

3. Named Insured_________________________________________________

4. Employer's Liability Limit (Coverage B) ______________________________ _____________________________________________________________ B. POLICY AMENDMENTS
In consideration of the policy premium and notwithstanding any inconsistent statement in the policy to which this endorsement is attached or any other endorsement attached thereto, it is agreed as follows:
(1) Cancellation Notice. The insurance afforded by this policy shall not be suspended, voided, canceled, reduced in coverage or in limits except after 30 days prior written notice by certified mail return receipt requested has been given to the City of Norco. Such notice shall be addressed as shown in the heading of this endorsement.
(2) Waiver of Subrogation. The Insurance Company agrees to waive all rights of subrogation against the City of Norco, its elected or appointed officers, officials, agents and employees for losses paid under the terms of this policy which arise from work performed by the Named Insured for the City of Norco.

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C. SIGNATURE OF INSURER OR AUTHORIZED REPRESENTATIVE OF THE

INSURER
I, _______________________, warrant that I have authority to bind (Print/Type Name)
the below-listed insurance company and by my signature hereon do so bind this company.
_______________________________________________

SIGNATURE OF AUTHORIZED REPRESENTATIVE
(Original signature required on endorsement furnished to the City of Norco) ORGANIZATION: ____________________________________________________ TITLE: ____________________________________________________ ADDRESS: ____________________________________________________ TELEPHONE: ____________________________________________________

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Proposal Prepared For:

City of Norco
Enterprise Resource Planning (ERP) System
Consulting Services
October 2, 2025
Respectfully Submitted By:

Patrick Griffin
Managing Director
[email protected]
714-975-4150

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Proposal to City of Norco for
Enterprise Resource Planning (ERP) System Consulting Services October 2, 2025 Page i

TABLE OF CONTENTS
Transmittal Letter................................................................................................................................ 1 Section I General Approach and Plans........................................................................................... 3 Section II Qualifications and Experience....................................................................................... 20 Section III Cost and Timeline......................................................................................................... 31 Appendix A Resumes....................................................................................................................... 33

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Proposal to City of Norco for
Enterprise Resource Planning (ERP) System Consulting Services October 2, 2025 Page 1
Transmittal Letter
October 2, 2025
Mr. Joshua Calhoun, CPA - Finance Director
City of Norco
2870 Clark Avenue
Norco, CA 92860
Re: RFP for Enterprise Resource Planning (ERP) System Consulting Services Dear Mr. Calhoun,
SDI Presence LLC (SDI) respectfully submits this proposal to the City of Norco (City) for professional services to assist with the selection and implementation of a new Enterprise Resource Planning (ERP) system. Based on the City’s Request for Proposal, we understand that the City is seeking the services of a professional technology management consulting firm to partner with the City to conduct a comprehensive needs assessment, RFP process, vendor evaluation and selection, followed by project management services during the implementation of the selected ERP solution.

Since 1996, SDI has worked with more than 200 public sector agencies to plan, procure, implement, and operate technology. More specifically to the City’s needs, SDI has worked with more than 50 similar-sized public agencies to help them assess, procure, select, and implement new ERP systems. As an example, SDI is currently providing, or recently completed, ERP projects at the following municipalities:
• City of Alameda • City of Burlingame • City of Carson • City of Chino Hills • City of Davis • City of Dublin
• City of Fremont • City of Fresno • City of Gilroy
• City of Glendale • City of Half Moon Bay • City of Manhattan Beach • City of Merced • City of Ontario • City of Redlands
• City of Redwood City • City of Rohnert Park • City of San Bernardino • City of San Ramon • City of Seal Beach • City of Sunnyvale • City of Vacaville • City of Vernon • City of Walnut Creek To complete this project, SDI will utilize a proven and structured project management methodology to ensure a successful implementation while reducing or eliminating potential project risks and also helping maximize the City’s investment by fully implementing and utilizing the selected ERP solution.

SDI’s Advisory & Consulting Practice prides itself on being 100% vendor independent. This means that we have no partnerships or affiliations with software or hardware vendors, nor do we sell software or hardware. This independence enables us to provide feedback and recommendations that are not influenced by potential conflicts of interest.

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Proposal to City of Norco for
Enterprise Resource Planning (ERP) System Consulting Services October 2, 2025 Page 2
SDI fully understands the scope of work as presented, and all terms and conditions of the City’s RFP are understood and acknowledged. As company, CFO, I am authorized to bind the company. Our Managing Director Patrick Griffin has the authority to negotiate the terms of the contract. You can contact Mr. Griffin at [email protected] or by telephone at 714-975-4150.

We are confident that when you review our proposal you will agree that SDI brings the experience, expertise, resources, and tools to assist the City with this important project.

Sincerely,
Shoma Meyer
Chief Financial Officer
SDI Presence LLC

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Proposal to City of Norco for
Enterprise Resource Planning (ERP) System Consulting Services October 2, 2025 Page 3
Section I General Approach and Plans
SDI has been delivering successful IT planning, procurement, and project management services to public sector clients since 1996. We have assisted over 50 local agency clients with ERP-related services and possess the knowledge, skills, and abilities to assist the City with this important project.

SDI offers our clients proven methodologies and tools designed specifically to meet the unique needs of public sector agencies. Since our inception, we have invested in and developed methodologies, tools, and supporting processes designed specifically for the unique needs and requirements of local government agencies. SDI constantly reviews and updates the knowledge base included in these toolkits based on experience with our clients.

SDI will utilize project management processes and standards to ensure the City’s objectives are met. SDI’s approach will include the following:
♦ Use of a structured, proven approach to ensure a comprehensive understanding of the City’s requirements and needs
♦ Fully identifying and disclosing potential risks and realistic risk mitigation strategies ♦ Managing the expectations of users and stakeholders throughout the process to ensure a realistic level of expectation upon implementation of the enterprise ERP system ♦ Minimizing disruption to daily City operations
♦ Establishing solid project management practices including schedule, time, and resource management; communications management; issues management; risk management; and quality management
We recognize that the City is interested in more than simply employing an individual to oversee its project – you require the expertise of a proven professional with significant experience and knowledge of local government operations and ERP products, and who can provide the City with the experience and expertise to navigate the complexities associated with a comprehensive ERP implementation. In addition, the City is seeking a resource with experience in local government financial operations who can provide suggestions and recommendations for business process improvements to increase organizational efficiency and effectiveness. SDI is prepared to support the City’s project with a proven team of dedicated professionals.

SDI’s project management framework was developed to help minimize risk, increase opportunities for efficiencies, and ensure that the implementation project remains on schedule. Our approach to these projects is to remain flexible, focus on tasks that the City directs us to complete, and work collaboratively with the City to ensure that we are maximizing the use of available resources. SDI is open to modifying and/or adjusting the proposed tasks and is flexible about where our efforts are directed over the course of the project.

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The City’s RFP delineates three phases for the overall project:
♦ Phase 1 – Needs Assessment
♦ Phase 2 - Request for Proposal (RFP) Development Assistance and Selection Assistance ♦ Phase 3 – Implementation Project Management Services
SDI’s proposal presents City Phases 1 and 2 (for the New System Procurement activities of the City’s project) utilizing a five-stage approach:
♦ The “Initiate” stage which establishes the foundation for effective communication and the successful completion of the project.
♦ The “Requirements” stage which encompasses a thorough discovery of the City’s specific objectives and needs to ensure all the features, functions and requirements (e.g. user, interface, conversion, technical, etc.) necessary are defined and documented and communicated through the resulting documents for inclusion in the RFP.
♦ The “RFP” stage wherein the Request for Proposal is developed to meet the procurement requirements of the City.
♦ The “Select” stage which provides the structure for a fair and organized means to complete the review and decision process to select the best solution presented. ♦ The “Negotiate” stage which results in formal completion of agreements with the selected ERP solution vendor and the City.

Figure 1 – New System Procurement Methodology
On the following pages, we present detailed information about each of the Stages, Tasks and Deliverables categorized by City Phase.

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PHASE 1 – Needs Assessment
During this phase of the project, SDI will coordinate activities to ensure the successful development and documentation of the City’s requirements for a new ERP system. Provided in the following pages below is a detailed work plan outlining our tasks and the associated deliverables for each task.

Stage 1 – Initiate
The purpose of the Initiate stage is to prepare for, and initiate, the project under a well-defined work plan.

This stage includes confirming our understanding, as well as the understanding of the stakeholders, regarding the scope of work and the process for accomplishing the overall objectives of the project.

Task 1.1 - Project Sponsor Planning Meeting
TASK DESCRIPTION: SDI will meet with the City’s Project Sponsor and other key staff to complete a detailed review of the scope of work, project timeline, deliverables, project status methods, project participants (i.e. sponsor, subject matter experts, technical resources, etc.), and other items to ensure a well-planned project. During this meeting, SDI will discuss the tools and templates that will be leveraged.

Task 1.2 - Work Plan Development
TASK DESCRIPTION: SDI will develop a Work Plan that identifies the project approach, methods, tasks, activities, resources, schedule, budget, deliverables, issue and risk management, and major milestones.

DELIVERABLE: Work Plan
Task 1.3 - Kickoff Meeting
TASK DESCRIPTION: Since the project will have an enterprise-wide impact, it is important to proactively communicate with all impacted staff to ensure a clear understanding of project goals and objectives, roles and responsibilities, approach, tasks, and timeline. The Kickoff Meeting also provides the opportunity to introduce the SDI team to City staff and should involve senior level management and project sponsors to provide introduction of this City-wide endeavor. It is important that all City staff that will be involved in the project, regardless of their role, participate in a project kickoff.

DELIVERABLE: Kickoff Meeting Presentation

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Enterprise Resource Planning (ERP) System Consulting Services October 2, 2025 Page 6
Stage 2 – Requirements
During Stage 2, SDI will develop an accurate and clear understanding of the current environment, as this provides the initial baseline from which to begin defining the desired future state of the new ERP system.

During this stage it is necessary to identify and prioritize future system features and functions, and to consider potential modifications to current processes through the adoption of best business practices. A key success factor to implementing a best fit solution is having a comprehensive understanding of the City’s true needs and requirements.

Task 2.1 - Request and Review Documentation
TASK DESCRIPTION: SDI understands that City staff has limited time to dedicate to this project.

Consequently, we will make all efforts to be as prepared as possible before asking for staff time. To accomplish this, SDI will request documentation to familiarize ourselves with the current environment, processes, procedures, policies, transaction levels, organizational responsibilities, reports, technical documentation, etc. It is not SDI’s intent to create work for the staff with this task - if requested documentation does not exist, then it should not be created now.

DELIVERABLE: Documentation Request Listing
Task 2.2 - Conduct System Requirements Workshops
TASK DESCRIPTION: SDI will conduct workshops with the City’s functional subject matter experts in all City departments. For the Finance Department interviews, the workshops will occur at a functional level (i.e. general ledger, budget, fixed assets, accounts receivable, inventory, purchasing, accounts payable, grant and project accounting, treasury, etc.). For other City departments, typically a single workshop per department will provide the information necessary to complete an analysis of potential ERP applicability for those department functions. Outcomes of the workshops will document current processes, practices, policies, and procedures related to the City’s use of the ERP system. The workshops will also explore unmet needs and focus on identifying new features and functions that can improve the existing operations.

SDI’s approach to conducting the systems requirements workshops involves more than just gathering information from the City’s subject matter experts. It includes educating and/or collaborating with staff on best practices and how evolving technology capabilities (i.e. workflow, reporting, integration, dashboards, document management, etc.) can be applied to the future environment.

Task 2.3 - Document Functional Requirements
TASK DESCRIPTION: SDI will utilize the information gathered during Task 2.2 above to document the City’s existing and desired functional requirements so that the RFP provides a comprehensive description of the City’s requirements.

DELIVERABLE: Functional and Operational Requirements

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Task 2.4 - Document Interfaces/Technical Requirements
TASK DESCRIPTION: During our work efforts in the prior tasks, SDI will identify required or desired interfaces and integration opportunities between the ERP system and other data repositories. This helps ensure that an integration point or interface is not missed. In addition, SDI will work with City staff to identify any interface standards that should be included in the RFP (i.e. City preferred interface methods).

DELIVERABLE: Interface and Technical Requirements
Task 2.5 - Document Data Conversion Requirements
TASK DESCRIPTION: SDI will document the City’s data conversion and migration requirements so that software proposers can include the costs and approach for completing data conversion in their proposals. SDI will meet with the City’s technical and business subject matter experts to identify and document data migration and conversion requirements. SDI will provide consultation with regard to the pros and cons of the possible approaches/strategies and provide recommendations.

DELIVERABLE: Data Conversion Requirements
Task 2.6 - Complete ERP Needs Assessment Report
TASK DESCRIPTION: SDI will consolidate our activities and findings into an ERP Needs Assessment Report that will provide the business case for moving forward with the procurement of a new ERP system. At a minimum, the ERP Needs Assessment Report will identify the following information:
♦ Background and History
♦ Current Environment (Strengths, Weaknesses, Opportunities, and Threats) ♦ ERP Market Scan/Cost Estimates
♦ Recommendations
DELIVERABLE: ERP Needs Assessment Report
PHASE 2 – Request for Proposal (RFP) Development Assistance and Selection Assistance
During Phase 2, SDI will support the City through the process of soliciting for a new ERP system, followed by system evaluation, selection, contract negotiations, and City Council approval. Stages 3 through 5 provide detailed information about our approach to these activities.

Stage 3 – Request for Proposals (RFP)
The tasks in this stage will consolidate all relevant information gathered in the prior stages to create an RFP that clearly defines the requirements and objectives of the City. The quality and accuracy of vendor responses are significantly improved using a well-organized, accurate, and clear RFP. A strong RFP is critical as it provides the foundation for evaluating the vendor and ultimately provides the basis for a solid agreement between the City and the successful vendor.

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Task 3.1 - Prepare Draft Request for Proposal (RFP)
TASK DESCRIPTION: SDI will prepare a draft RFP for review by the Project Stakeholders and identified key staff. If the City has an existing preferred RFP template, SDI will conduct a review and compare the City templates to SDI’s proven ERP RFP template. In addition, if necessary, SDI will meet with the City’s purchasing and/or legal resources to verify RFP terms and conditions.

At a minimum, an RFP should include the following components: purpose and objectives, background, evaluation criteria and selection process, timeline, submission requirements (including forms and templates), RFP terms and conditions, current environment descriptions, business and operations metrics (i.e. number of employees, users, vendors, purchase orders, etc.), functional requirements, technical requirements and standards, and pricing proposal submission requirements.

DELIVERABLE: Draft RFP
Task 3.2 - Review Draft RFP With Stakeholders
TASK DESCRIPTION: SDI recommends that the draft RFP be distributed to the City project team and subject matter experts for careful review. After staff has had the opportunity to review the RFP, SDI will conduct a meeting to address any changes, questions, or concerns.

Task 3.3 – Identify and Notify Potential Bidders
TASK DESCRIPTION: While online vendor portal sites provide a valuable channel for making an RFP publicly available, SDI believes it is in the City’s best interest to alert qualified vendors of the upcoming RFP release. SDI will compile a comprehensive list of public sector ERP solution vendors that provide potential solutions. SDI will review the listing with the City and assist the City in creating a notification message that can be distributed via email. Timely notification of the City’s intent to release an RFP will help ensure the City attracts quality solution vendors and allow the vendors to be better prepared to provide a timely response.

Task 3.4 – Conduct Pre-Proposal Conference
TASK DESCRIPTION: SDI will incorporate any recommended modifications to the draft RFP into a final document and will assist with distribution of the RFP.

DELIVERABLE: Pre-Proposal Conference Coordination
Stage 4 – Select
The process for selecting a suitable, best fit ERP solution vendor requires the City to follow a structured methodology. The goal of this Stage is to ensure that the vendor that is the “best fit” for the City is selected. Up to this point in the project, the City will have invested heavily in establishing the foundation upon which a best fit selection will be made. The tasks in this Stage are focused on ensuring a careful and detailed review of information provided in response to the RFP are conducted, as well as independent research, validation, and verification of content.

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Task 4.1 - Address Vendor Questions
TASK DESCRIPTION: Release of a clear and well-structured RFP will dramatically reduce the number of vendor questions. However, due to the complex nature of ERP procurements, the City should anticipate that vendors will submit questions that must be addressed to ensure quality proposals are received. In this task, SDI will assist the City in responding to vendor questions.

DELIVERABLE: Vendor Question Responses
Task 4.2 – Prepare Evaluation Committee
TASK DESCRIPTION: SDI will work with the City to identify the evaluation team and prepare an evaluator’s packet that includes clear descriptions and direction of the evaluation methodology. The packet will also include a scoring template to assist the evaluator in tabulating their results.

DELIVERABLE: Evaluation Scoring Methodology and Matrix Template Task 4.3 – Conduct Initial Screening of Proposals
TASK DESCRIPTION: SDI will conduct a screening evaluation of all proposals to determine which vendors and proposals meet the mandatory RFP requirements and minimum qualifications. SDI will present the results of our screening evaluation to the City. The City can use this information as a guide to determine which proposals require a detailed review.

Task 4.4 – Assist with Review and Scoring of Proposals
TASK DESCRIPTION: The evaluation team will review and rate the proposals per the evaluation criteria.

In addition, SDI will review proposals to identify issues, concerns, questions, or clarifications that should be addressed, and will provide this information to the evaluation team and be available to the evaluators for consultation. SDI will assist the City in arriving at a preliminary evaluation scoring matrix that identifies a short list of preferred vendors.

DELIVERABLE: Evaluation Scoring Matrix Summary
Task 4.5 – Prepare for Proof of Capabilities (POC)
TASK DESCRIPTION: Conducting proof-of-capabilities (POC) sessions with short-listed vendors is a key component of the selection process. This provides the vendors with the opportunity to fully demonstrate their solutions using City provided demonstration scenarios and scripts. As part of this task, SDI will develop the POC meeting agenda, scenarios, and scripts for the City to review. In addition, SDI can facilitate interaction between the City and the vendors to help ensure the vendor is adequately prepared to complete the POC. The POC provides valuable input into contract negotiations and helps clarify risk areas for special consideration.

DELIVERABLE: POC Session Agenda and Scripts

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Task 4.6 – Facilitate POC Sessions
TASK DESCRIPTION: SDI will facilitate the POC sessions to keep vendors on schedule and ensure all POC scripts are completed. At the conclusion of each vendor POC session, SDI will facilitate a debrief meeting with the evaluators to capture feedback and update the evaluation scoring matrix accordingly.

This information will be used in the Vendor Selection Report (Task 4.8).

Task 4.7 – Assist with Due Diligence
TASK DESCRIPTION: SDI will assist the City in planning for and completing reference checks and site visits (if desired by City). While SDI is available to conduct the reference checks, it has been our experience that these are best performed by City staff because of the information exchange and opportunity to further network.

Task 4.8 – Prepare Vendor Selection Report
TASK DESCRIPTION: Using all the information and work products created to date, SDI will draft a Vendor Selection Report that outlines the process followed and the results of the evaluation. SDI will provide the City the opportunity to review a draft report and provide feedback. SDI will then publish a final Vendor Selection Report, which can be utilized as part of the City’s written recommendation for City Council presentation.

DELIVERABLE: Vendor Selection Report
Stage 5 - Negotiate
Key terms, conditions, scope, and pricing terms must be fully resolved before concluding a final agreement. The purpose of the Negotiate Stage is to formalize and implement a negotiation strategy to ensure the City obtains a favorable contract and all outstanding issues are resolved. SDI brings significant experience in contract negotiations that will help ensure an agreement that fully protects the City while supporting a successful implementation.

Task 5.1 - Research Prior Vendor Agreements
TASK DESCRIPTION: This task focuses on identifying signed agreements with agencies that are of a similar size and complexity as they can provide a valuable source of information to help the City prepare for negotiations. SDI will seek out and review available agreements. The review will include evaluating terms and conditions, pricing, payment terms, milestones, and more. The information gathered will be compared to that which was submitted with the RFP with the goal of identifying any gaps or more favorable terms and conditions.

Task 5.2 - Conduct Initial Agreement Review
TASK DESCRIPTION: SDI will perform a review and provide feedback of the proposed agreement templates. Based on our experience, the City should expect multiple agreements (i.e. software licensing, maintenance and support, professional services, third-party software, etc.). SDI will provide the City guidance and assistance on the agreement review to help prepare for subsequent negotiations.

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Task 5.3 - Facilitate Negotiation Strategy Workshop
TASK DESCRIPTION: SDI will facilitate a workshop with key City staff to develop the negotiation strategy. The workshop will focus on outstanding issues and questions, as well as areas of high risk that need to be addressed. A well-planned negotiation strategy reduces the negotiation timeline, reduces frustration among the parties, ensures the City presents a unified front, and reduces the risk that items will be overlooked.

Task 5.4 - Conduct Negotiations Meetings
TASK DESCRIPTION: SDI will assist the City in preparing for negotiation meetings and will attend to support City staff. If the City desires, SDI is available to facilitate the negotiation meetings. SDI will take the lead in recording the minutes from the meetings to capture outstanding items, next steps, and critical dates.

DELIVERABLE: Final Agreement with Vendor
Task 5.5 - Obtain City Council Approval
TASK DESCRIPTION: SDI will attend and/or participate in the City’s presentation of the vendor agreements to the City Council for approval. SDI’s level of participation will be at the City’s direction.

DELIVERABLE: City Council Meeting Participation

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PHASE 3 – Implementation Project Management Services
SDI is prepared to provide comprehensive project management services to the City during this important project. Management of the project can best be described in the three major project management categories below:

Plan – coordinating future project activities in conjunction with various project participants • Review the successful ERP vendor’s Statement of Work and coordinate the project kickoff • Develop implementation project plan in coordination with the City and the vendor’s project manager
Communicate – disseminating project activities and information to project participants • Attend project meetings, Executive Steering Committee meetings, and other related meetings • Complete regular project status reports (frequency TBD as directed by City Project Manager) • Update SharePoint information
• Review and distribute vendor project meeting agendas
• Review vendor site reports
• Review project issues log regularly with vendor’s project manager, work to resolve issues, and communicate issues status with project team
• Monitor and report on potential project risks
Execute – completing or overseeing specific tasks associated with the project • Coordinate scope change requests
• Process product enhancement requests
• Coordinate software development requests
• Assist with establishment of training accounts for users • Coordinate software installation
• Coordinate staff training
• Coordinate user acceptance training
• Plan go-live activities in conjunction with vendor project manager • Work with staff on change management efforts
• Coordinate final acceptance process
As project management professionals, SDI will complete each of these activities and will offer and provide additional project activities based on our significant experience with prior ERP implementation projects.

SDI’s project management framework includes two major stages: Initiate and Implement. Figure 2 on the following page presents the tasks and deliverables to be completed during new system implementation, with additional detail regarding SDI’s project management approach following.

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Figure 2 – Implementation Project Management Methodology The Stages, tasks associated with each Stage, and deliverables coming out of each task, are described in detail below.

Stage 6 - Initiate
As project management professionals, SDI recognizes the importance of applying a formal project management framework to ensure that the project meets objectives and is delivered on-time and onbudget. The purpose of the Project Initiation Stage is to prepare for, and initiate, the project under a welldefined project plan. This Stage includes confirming our understanding, as well as the understanding of the stakeholders, regarding the scope of work and the process for accomplishing the overall objectives of the project. The following table presents the specific tasks, activities, and deliverables that will be undertaken during the Project Initiation Stage.

Task 6.1 - Project Scope Review
TASK DESCRIPTION: SDI will meet with the City’s Project Sponsor to review the scope of work, project timeline, deliverables, and other procurement documentation to confirm project details before formal kickoff.

Task 6.2 - Kickoff Meeting
TASK DESCRIPTION: SDI will develop a Microsoft PowerPoint presentation that will describe the project. SDI will lead a Project Kickoff Meeting which will be scheduled by the City to include all anticipated project participants. The primary goal of the Project Kickoff Meeting is to ensure that all project participants have a common understanding of the process and project objectives.

DELIVERABLE: Project Kickoff Presentation
Task 6.3 - Project Scope and Baseline Schedule Update
TASK DESCRIPTION: SDI will finalize and deliver the project scope and plan, along with communication and status reporting plans and a baseline schedule, as agreed with by the City’s Project Sponsor.

DELIVERABLE: Updated Project Plan

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Stage 7 - Implement
The cornerstone of success for the system implementation portion of the project will be how well it is managed. This will include thorough planning, execution, and monitoring of the plan, corrective action when required, and final close-out of the project. SDI’s project management services will enable the City to manage the big picture, keep stakeholders informed, ensure successful planning, oversight, and completion of the project while mitigating project risk.

In the table below, SDI has identified the activities and deliverables to be completed as part of this Stage of the project. It should be noted that many of the tasks in Stage 7 will be repeated for the individual implementation of specific modules within the software suite (i.e. – Payroll, Accounts Payable, etc.).

Task 7.1 - Update Project Plan
TASK DESCRIPTION: SDI will work with the software vendor’s Project Manager to update the Project Plan, including the following basic elements that will be defined for the system implementation activities:
• Tasks and Subtasks
• Milestones and Deliverables
• Detailed Project Schedule
DELIVERABLE: Updated Project Plan
Task 7.2 - Monitor Project Execution and Control
TASK DESCRIPTION: Working with the software vendor’s Project Manager, SDI will monitor the project execution using all the plans, schedules, procedures, and standards prepared for the project. This will include ensuring that regular status reports are provided and discussed at project review meetings with the Project Sponsor and appropriate participants. These reviews will include performance measures for the completion of tasks and activities in accordance with the project plan, communication plan, risk management plan, and quality assurance plan.

DELIVERABLES: Project Status Reports, Risk/Issue Tracking Log, Vendor Deliverables Tracking Log/ Punch List
Task 7.3 Assist with Business Process and Change Management Activities TASK DESCRIPTION: SDI will assist the City with identification of areas where a business process change may result in improved efficiencies. SDI will provide suggestions and recommendations for business process improvements in conjunction with the City’s project team, and utilizing the best practices recommendations documented previously.

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Task 7.4 - Support Establishment of Optimal Software and Hardware Configuration TASK DESCRIPTION: SDI will assist the City in defining the technical system software and hardware environments required for the new system’s operation including licenses for development, testing/training, and production environments. SDI will provide oversight for identifying, procuring, and installing the software and hardware configurations to ensure the system is properly sized to meet the City’s requirements. This activity will also include coordinating the installation of required application, database, and web servers as well as necessary network architecture and infrastructure components.

DELIVERABLE: Software and Hardware Acquisition and Installation Oversight Task 7.5 - Assist with System Setup and Configuration
TASK DESCRIPTION: SDI will assist the City to ensure that the new system is set up to support the City’s unique operating requirements. This activity will include establishing security protocols for users along with specific workflow processes for the new system and setting configuration options and customizing parameters for system upload/download processes to Microsoft products such as Excel, Word, Access, and Outlook, and to other third-party products.

DELIVERABLE: System Setup and Configuration Oversight
Task 7.6 - Define System Data Conversion and Testing Requirements TASK DESCRIPTION: SDI will assist in defining conversion and testing requirements for items that must be converted into the new system, including financial data from the existing system and in-house developed applications. SDI will work directly with the software vendor’s conversion team to ensure that data extracted from the City’s existing system is properly mapped to the new system.

SDI will also assist the City in developing a test/training environment which will allow for separate testing of release software by City staff prior to production installation.

DELIVERABLE: Data Conversion Requirements and System Testing Task 7.7 - Assist with Development of Required Integrations Between Software Systems TASK DESCRIPTION: SDI will work with the various software entities to develop integration points between the various systems. SDI will oversee development of the desired data integration points and will ensure testing is completed to validate the integrations are operating properly and accurately.

DELIVERABLE: System Integrations Support
Task 7.8 - Support User Acceptance Testing
TASK DESCRIPTION: SDI will verify and validate acceptance test results for implementation of the new system that will include:
• System documentation • Functional tests
• Stress tests • Security tests
• Access control capabilities • Backup, restore and restart tests • User acceptance test results
DELIVERABLE: Independent Verification and Validation
Task 7.9 - Coordinate Training for Users and System Administrators TASK DESCRIPTION: SDI will assist the City in identifying training requirements and creating schedules for both users and technical personnel. Training should be sufficiently detailed and comprehensive to ensure that City staff will be able to effectively use the system and support the system after implementation.

DELIVERABLE: Training Requirements and Schedule

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Task 7.10 - Complete Readiness Assessment and Ensure Operational Readiness TASK DESCRIPTION: SDI will develop a checklist to be used to assess the City’s operational readiness for the new system implementation, including:
• Staffing plan • System maintenance procedures
• Operational procedures • Disaster backup recovery plan • Change requests • Modifications or enhancements
• Refresher training • Software license renewal
• Technology refreshment • Hardware replacement
• Preventive maintenance
DELIVERABLE: Readiness Assessment Checklist
Task 7.11 - Monitor Phased Implementation and Cutover
TASK DESCRIPTION: SDI will oversee a phased cut-over where different modules are implemented and moved into production on a staggered schedule. As each module is placed into production, the software vendor will be required to provide assistance for system administration, helpdesk, and onsite user support for each major implementation phase or module.

DELIVERABLE: Oversight of Phased Implementation and Cutover into Production Task 7.12 - Prepare Post Implementation Evaluation Report TASK DESCRIPTION: SDI will participate in post-implementation activities, including a postimplementation evaluation review (PIER) after system implementation to provide information to help identify areas the City may wish to revisit in terms of full implementation of all modules, related features, and functionality.

DELIVERABLE: Post Implementation Activities Participation

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Additional Information About SDI’s Approach
Onsite Versus Offsite Efforts
SDI’s approach to project management is to maximize client engagement throughout the process, and we believe this is best achieved by being onsite during the majority of the project activities. That being said, SDI has successfully managed projects remotely through the use of collaborative tools including Microsoft Teams, SharePoint sites, and other resources. Since each of our clients has approached work activities differently during the pandemic, SDI remains flexible in our approach to onsite versus offsite project management.

Communication During the Project
SDI prides itself on actively communicating throughout all phases of our projects. Active communication means ensuring that our clients are provided regular project updates utilizing scheduled, written project status reports. Active communication also entails regularly communicating potential project risks, issues, and decision points via telephone, email, and/or in-person discussions with our clients.

Throughout each of the project management activities described in our methodology above, the SDI project manager will be keeping the City team informed on the status of project activities through both oral and written communications. Regular project status reports, along with Risk/Issue logs and project schedules, will be provided periodically (reporting schedule will be established during Project Initiation activities). In addition, the SDI project manager will be engaging (through emails, telephone and in person) with the City team and project participants regularly to ensure project activities are progressing and that potential issues are resolved expeditiously.

We are skilled at managing communication with our clients and quickly adapt to our clients’ desired methods of communication. The key to a successful implementation is open two-way communication with our clients.

Project Roles and Responsibilities
Ensuring clear delineation of roles and responsibilities of the SDI team and the City participants is an essential component to project success. Part of our Stage 1 activities includes a discussion of the various roles and responsibilities of the project team, and who on the team will be responsible for what aspects of the project. Each organization is different, with different skills sets and associated strengths. SDI will work with the City’s Project Sponsor to help define roles and responsibilities and will provide focused support in the areas that are identified as needing additional support.

Optimizing Project Success
SDI’s approach to project management is to serve as our client’s trusted advisor during implementation.

We view our presence on the project to be an extension of the City team, thus representing the City and acting in the best interests of the organization. Our goal is to minimize disruption to the organization as much as possible and mitigate issues and concerns quickly and efficiently, while ensuring the City’s interests are prioritized and addressed.

Maintaining open lines of communication, monitoring risks & providing risk mitigation strategies, and keeping the software vendor team on task are all essential components to help ensure project success.

We have a successful track record of working with software vendor project teams and their implementation and data conversion teams; this gives SDI a unique advantage in terms of the City’s project. SDI is prepared to provide these services through our professional and dedicated project team.

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Approach to Best Practices and Change Management
SDI has been conducting assessments of enterprise systems for over 25 years and have developed a proven methodology for information gathering and identifying organizational needs. We recognize the importance of utilizing a measured approach when introducing an organization to potential change, and we are sensitive to the fact that staff may be averse to such change. Our consultant team consists of professionals who have worked in the public sector, have experienced the changes that come with business process analysis and new system implementations, and are well versed on managing expectations, concerns, and potential roadblocks to the implementation of new business practices.

SDI approaches our business process workshops with an understanding that not all participants may be knowledgeable about the most current software systems available. A key component of our workshops is to help educate City staff on available software systems and functionality, and to explore staff’s thoughts regarding potential positive outcomes of implementing this functionality. The goal of our workshops is to gather information about existing processes and functions, introduce staff to the most current software functionality available, and then discuss the potential benefits of adopting the more contemporary functionality. This process serves the function of introducing staff to the latest software features and functions, along with beginning the process of building buy-in to the adoption of new business processes.

In terms of change, a critical component to managing change successfully is to help staff throughout the organization understand the positive outcomes of business process improvements. Helping staff understand these positive outcomes is essential to getting their buy-in to the change, and our consultants are skilled at helping explain the positive outcomes to all levels of staff in the organization. For example, we can help explain to the buyer how electronic workflow of a purchase requisition reduces paperwork and time to process and can also explain to a Department Director or the City Manager how a system dashboard can provide immediate access to critical data for decision making. Having worked in all aspects of the public sector environment, our project team is highly qualified to address the topic of change and the requisite benefits of adopting best business practices.

Mapping Business Processes to Best Practices
As a part of this engagement, the City is seeking a comprehensive analysis of current business processes along with receiving recommendations for business process improvements. Having completed numerous similar projects with public sector clients, SDI is prepared to assist the City with this important step.

Understanding the City’s current business processes helps ensure that adoption of new or modified business processes (to align with best business practices) includes any and all City requirements. In other words, current business processes must be fully understood, analyzed, and cataloged so as not to miss or drop a critical business process when suggesting a new best practice.

SDI utilizes a structured approach to documenting our data gathering activities to ensure that all information shared with the project team is recorded. The information gathered about current business processes will also be reviewed by the City’s project team to ensure it is accurate. Subsequent to this, SDI will map current business processes to suggested best business practices. In some cases, existing business processes will be recommended to remain in place, while others may be mapped to a more efficient business process.

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Requirements Development
SDI approaches all of our projects with a holistic view of the needs of the organization. When developing requirements for software systems, we ensure that we explore all of the organization’s needs, including business processes and practices and data reporting and analytics. Too often, organizations do not focus on the output needs for a new system – i.e. how staff is able to extract data and perform analytics on that data. SDI recognizes the importance of this aspect of our work and places emphasis on the need for data extraction and reporting.

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Proposal to City of Norco for
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Section II Qualifications and Experience
Staff Qualifications and Experience
For this project, SDI is proposing a team of highly qualified and experienced professionals with the proven ability to complete projects on time and within budget. SDI’s proposed team includes municipal ERP specialists with significant depth and expertise to address all aspects of this important project. We believe the combination of resources and knowledge of City operations will enable SDI to provide the most comprehensive services to achieve project success.

All team members are SDI employees; no subcontractors are being proposed for this engagement. The proposed project team is presented below, followed by biographies. The team presented is the team that will complete the work being proposed. Full resumes of the project team are contained in Appendix A of our proposal.

Figure 3 – Project Team
Patrick Griffin, Managing Director
Delivery Executive
Role: Mr. Griffin will serve as the Delivery Executive on the City’s project, bringing his years of experience working with public agencies to support the organization and the project team on this important project.

Mr. Griffin will provide management oversight and support to the SDI project team and will interact with the City’s team on contractual and business-related items. Mr. Griffin is readily available to support the SDI team, and to provide subject matter expertise as needed throughout the project.

Biography: Mr. Griffin has 45 years of experience in California local government. He currently oversees SDI’s Advisory & Consulting Practice, which consists of 20 highly experienced professionals located in California. Mr. Griffin’s 32-year municipal career included serving in a variety of positions including Controller, Finance Director, Community Development Director, and Assistant City Manager, with the last position including responsibility for citywide budget, information technology, and public communications Patrick Griffin
Delivery Executive
Kelli Ganley
Project Consultant
Leanne Hart
Project Consultant
Rita Conrad
Project Consultant
Greta Davis
Project Manager

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and outreach. After retiring from the public sector in 2012, Mr. Griffin began a consulting career with NexLevel Information Technology, which merged with SDI in 2017. During his consulting career, Mr. Griffin has been responsible for the procurement and implementation of several ERP and land management systems for local agencies.

Related Experience: Mr. Griffin has assisted numerous public sector organizations with ERP projects including the cities of Chino Hills, Indio, La Quinta, Ontario, Vernon, Carson, Santa Ana, and Manhattan Beach, along with the Cucamonga Valley Water District, Camrosa Water District, and Coachella Valley Water District.

Greta Davis, Senior Project Manager
Project Manager/Subject Matter Expert
Role: Ms. Davis will oversee project activities as the project manager and will also provide subject matter expertise throughout the project, including participation in data gathering activities, data analysis, and development of project deliverables.

Biography: Ms. Davis has over 25 years of experience in all facets of financial, organizational, and operational consulting for local government clients. Ms. Davis has worked with over 250 local government agencies providing proven consulting services resulting in successful software selection and implementations, revenue enhancement from state and federal reimbursement, general fund subvention, and enterprise fund revenue recovery. The majority of her professional experience includes agency-wide revenue enhancement and cost of service analysis, financial and information technology strategic plans, local governance and operational improvement strategies for local government agencies.

Related Experience: Ms. Davis has assisted several public sector organizations with enterprise system procurement and implementation projects. ERP projects include the cities of Carson, Los Altos, Ontario, Rancho Cucamonga, Rialto, Seal Beach, Veron, Yucaipa, along with the Coachella Valley Water District, Las Virgenes Municipal Water District, Los Angeles World Airports and Riverside County Transportation Commission. Land Management System projects include the cities of Chino Hills, Glendale, Hawaiian Gardens, Indio, Malibu, Santee, Vernon, Vista, West Hollywood, and Yucaipa.

Leanne Hart, Senior Consultant
Project Consultant/Subject Matter Expert
Role: Ms. Hart will provide subject matter expertise throughout the project, including participation in data gathering activities, data analysis, and development of project deliverables.

Biography: Ms. Hart has over 25 years of experience in all facets of financial, organizational, and operational consulting for local government clients. During her career, Ms. Hart has completed a number of complex enterprise system engagements, providing her with valuable and relevant experience to serve as the City’s project manager. Ms. Hart began her career at McDonnell Douglas as a programmer, then spent time as a project manager for Xerox (formerly ACS), supporting local government technology operations. Ms. Hart also worked for KPMG Peat Marwick for several years and subsequently consulted for the City of Long Beach on a variety of technology projects.

Related Experience: Ms. Hart has worked with numerous public sector clients including the cities of Downey, Hawaiian Gardens, San Francisco, Pasadena, Rialto, Vacaville, Tucson, Palo Alto, Beverly Hills, Orange, Milpitas, Chino, National City, Bellflower, Santa Clara, and Long Beach, along with the Riverside County Transportation Commission, Inland Empire Utilities Agency, Orange County Health Care Agency, Washoe County Regional Transportation Commission, San Diego Department of Health and Human

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Services, San Jose Redevelopment Agency, Los Angeles Department of Education, and Oregon Department of Education.

Rita Conrad, Senior Project Manager
Project Consultant/Subject Matter Expert
Role: Ms. Conrad will provide focused subject matter expertise in finance functionality and processes for both ERP procurement and project implementation activities.

Biography: Prior to joining SDI in 2022, Ms. Conrad retired from a 27-year career in the public sector with a focus on municipal finance for the cities of San Bernardino, Hemet, and La Quinta. In addition to her hands-on expertise as a Finance Director, Ms. Conrad also has significant experience supervising both Human Resources and Information Technology in her role as Deputy City Manager for the City of Hemet.

With combined experience in both the areas of Finance and Human Resources, Ms. Conrad has a unique understanding of the integrations of finance functions with other systems.

Related Experience: Since joining SDI in 2022, Ms. Conrad has provided subject matter support for the Riverside County Transportation Commission (RCTC), and the cities of Rancho Cucamonga, Redlands, Riverside, Downey, Hawaiian Gardens, and Monterey. Additionally, she has provided Finance Department assessments for the cities of Chino and Rancho Cucamonga, and Finance Department support for the City of Norco.

Kelli Ganley, Senior Consultant
Project Consultant/Subject Matter Expert
Role: Ms. Ganley will provide focused subject matter expertise in the areas of Human Resources (HR) functionality and processes, along with integrations of HR functions with other systems/modules including payroll.

Biography: Ms. Ganley recently retired from a career in the public sector focused on HR and Payroll functions for the cities of Burbank and Santa Clarita. Ms. Ganley’s primary focus during her municipal career was in the financial and human resources areas, providing over 25 years of experience. In addition to her hands-on expertise in these areas, Ms. Ganley possesses significant technology-related skills, providing her with the ability to analyze and extract data from enterprise systems. She is also well-versed working with clients to identify reporting needs and then developing and generating custom reports to meet client-specific needs.

Related Experience: Since joining SDI, Ms. Ganley has provided Human Resources, Financial, Land Management, and Utility Billing analysis, and reporting support for the cities of Fremont, Indio, and Benicia. She is currently providing project support for a data management strategy for the City of Sacramento and participated in data gathering activities for the cities of Downey, Hawaiian Gardens, and Redlands.

Project Manager Contact Information
For purposes of SDI’s proposal, Managing Director Patrick Griffin can be contacted at the contact information provided in our Transmittal Letter. In the event SDI is selected for the City’s project, we will provide contact information for the Project Manager and Project Consultants upon contract execution.

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Similar Engagements with Other Government Entities
SDI’s Advisory team has been providing enterprise system selection and implementation services for many years to California municipalities. Provided below are five relevant references. Please do not hesitate to reach out to these, or any other clients contained in our comprehensive West Coast client list (which is presented at the end of this section).

Reference No. 1
Name of Organization City of Santa Ana, CA
Location 20 Civic Center Plaza
Santa Ana, CA 92701
Project ERP Procurement
Name of Contact Jack Ciulla, Chief Technology Officer
Telephone and Email
714-647-5381
[email protected]
Description of Project
ERP Procurement: SDI recently assisted with the selection of a new ERP system to replace the City’s existing system. SDI took the City through a needs assessment, requirements development and RFP, vendor evaluation and selection, and is currently overseeing contract negotiations with the selected software vendor.

Reference No. 2
Name of Organization City of Glendale, CA
Location 141 N. Glendale Boulevard
Glendale, CA 92106
Project ERP Procurement and Implementation
Project Management Services
Name of Contact Hagop Hovsepian, Assistant CIO
Telephone and Email 818-551-3024
[email protected]
Description of Project
ERP Procurement: SDI assisted with the selection of a new ERP system to replace the City’s existing system. SDI took the City through a needs assessment, requirements development and RFP, vendor evaluation and selection, and contract negotiations.

ERP Implementation Project Management: SDI provided comprehensive project management services for the implementation of the selected software system, including assisting with the adoption of best business practices, training staff on the new system, and providing general oversight and quality assurance services, interfacing with and managing the software vendor during all project activities.

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Reference No. 3
Reference No. 4
Name of Organization City of Downey, CA
Location 11111 Brookshire Ave.

Downey, California 90241
Project ERP Procurement and Implementation
Project Management Services
Name of Contact Vaniah De Rojas, Assistant City Manager Telephone and Email 562-904-7284
[email protected]
Description of Project
ERP Procurement: SDI is in the final phase of assisting with the selection of a new ERP system to replace the City’s existing system. SDI took the City through a needs assessment, requirements development and RFP, vendor evaluation and selection, and is currently overseeing contract negotiations with the selected software vendor.

ERP Implementation Project Management: Subsequent to vendor selection, SDI will serve as the City’s Project Manager during new system implementation.

Name of Organization City of Indio, CA
Location
100 Civic Center Mall
Indio, CA 92201
Project ERP Procurement and Implementation
Project Management Services
Name of Contact Ian Cozens, IT Director
Telephone and Email
760-391-4100
[email protected]
Description of Project
ERP Procurement: SDI assisted with the selection of a new ERP system to replace the City’s existing system. SDI took the City through a needs assessment, requirements development and RFP, vendor evaluation and selection, and contract negotiations.

ERP Project Management: SDI provided focused project management services during portions of the ERP implementation, primarily for the HR/Payroll aspects of the project.

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Reference No. 5
Name of Organization City of Manhattan Beach, CA
Location 20 Civic Center Plaza
Santa Ana, CA 92701
Project ERP Procurement and Implementation
Project Management
Name of Contact Miguel Guardado, Director of IT
Telephone and Email 310-802-5067
[email protected]
Description of Project
ERP Procurement: SDI assisted with the selection of a new ERP system to replace the City’s existing system. SDI took the City through a needs assessment, requirements development and RFP, vendor evaluation and selection, and contract negotiations.

ERP Implementation Project Management: SDI provided comprehensive project management services for the implementation of the selected software system, including assisting with the adoption of best business practices, training staff on the new system, providing general oversight and quality assurance services, and interfacing with and managing the software vendor during all project activities.

In addition to the references listed above, SDI’s Advisory team is currently providing ERP consulting services to the following agencies:

ERP Procurement Projects
♦ City of Monterey
♦ City of Riverside
♦ East Bay Regional Park District
♦ Inland Empire Utilities Agency
ERP Implementation Projects
♦ City of Lincoln
♦ City of Merced
♦ City of Scottsdale AZ
♦ City of Vernon
♦ City of Yuba City
♦ Central Utah Water Conservation District
♦ Riverside County Transportation Commission
ERP Optimization Projects
♦ City of Benicia
♦ City of Los Altos
♦ City of Redlands
♦ City of Rialto

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Provided below is a comprehensive listing of clients served by SDI’s Advisory & Consulting practice, including information about the type of service provided to each client. The table provides the City of Norco with an understanding of SDI’s experience with system selection and procurements.

Table 1: SDI West Coast Client List IT Strategic Plans IT Assessments IT Policies & Procedures Project ManagementIT GovernanceDisaster RecoveryPlanningSystem Selection& ProcurementsOther ManagementConsulting Municipalities
Alameda, CA    
Alhambra, CA  
Anaheim, CA    
Arcadia, CA   
Arroyo Grande, CA  
Belmont, CA 
Benicia, CA 
Beverly Hills, CA   
Branson, MO   
Brentwood, CA  
Burbank, CA  
Burlingame, CA  
Carson, CA 
Carson City, NV    
Chino, CA   
Chino Hills, CA   
Concord, CA  
Coronado, CA    
Costa Mesa, CA 
Cupertino, CA  
Davis, CA  
Downey, CA  
El Segundo, CA   
Fairfield, CA       
Fontana, CA 
Fremont, CA   
Fresno, CA    
Galt, CA        
Gilroy, CA     
Glendale, CA     
Glendora, CA  
Half Moon Bay, CA  
Hanford, CA  
Hawaiian Gardens, CA  
Hercules, CA  
Huntington Beach, CA    
Indio, CA  
Industry, CA 

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Proposal to City of Norco for
Enterprise Resource Planning (ERP) System Consulting Services October 2, 2025 Page 27 IT Strategic Plans IT Assessments IT Policies & Procedures Project Management IT Governance Disaster Recovery Planning System Selection & Procurements Other Management Consulting Irvine, CA     
La Quinta, CA   
Laguna Beach, CA  
La Verne, CA  
Lincoln, CA 
Long Beach, CA   
Los Altos, CA 
Los Angeles, CA  
Los Banos, CA  
Malibu, CA      
Manhattan Beach, CA     
Manteca, CA    
Merced, CA   
Millbrae, CA 
Monterey, CA  
Napa, CA    
Newport Beach, CA   
Norco, CA 
Novato, CA    
Ontario, CA   
Orange, CA     
Oxnard, CA  
Palm Springs, CA   
Pasadena, CA  
Paso Robles, CA   
Petaluma, CA 
Pismo Beach, CA   
Placentia, CA  
Pleasant Hill, CA 
Rancho Cordova, CA   
Rancho Cucamonga, CA  
Rancho Palos Verdes, CA    
Redlands, CA  
Redondo Beach, CA 
Redwood City, CA    
Rialto, CA  
Riverside, CA 
Rocklin, CA   
Rohnert Park, CA    
Sacramento, CA    
San Luis Obispo, CA    
San Rafael, CA      
San Ramon, CA  
Santa Ana, CA  

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Proposal to City of Norco for
Enterprise Resource Planning (ERP) System Consulting Services October 2, 2025 Page 28 IT Strategic Plans IT Assessments IT Policies & Procedures Project Management IT Governance Disaster Recovery Planning System Selection & Procurements Other Management Consulting Santa Barbara, CA 
Santa Clara, CA       
Santa Cruz, CA     
Santa Monica, CA 
Santee, CA  
Scottsdale, AZ  
Sonoma, CA 
Stockton, CA     
Suisun City, CA  
Sunnyvale, CA  
Temecula, CA  
Tustin, CA  
Vacaville, CA 
Ventura, CA    
Vernon, CA 
Visalia, CA   
Vista, CA     
Walnut Creek, CA    
Watsonville, CA    
West Covina, CA   
West Hollywood, CA    
Yorba Linda, CA 
Yuba City, CA  
Yucaipa, CA 
Special Districts
Central Contra Costa Sanitation District      
Central Utah Water Conservation District  
Chino Valley Independent Fire District   
Citrus Heights Water District 
Coachella Valley Water District   
Cosumnes Community Services District  
Cucamonga Valley Water District  
Delta Diablo Sanitation District   
East Bay Community Services District 
East Valley Water District  
Eastern Municipal Water District 
Elsinore Valley Municipal Water District   
Fresno Irrigation District  
Helix Water District     
Inland Empire Utilities Agency    
Lake Arrowhead Community Services 
Las Virgenes Municipal Water District    
Monterey Regional Water P.C.A.  
Moulton Niguel Water District       

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Proposal to City of Norco for
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Port of Los Angeles  
Rancho California Water District    
Riverside County Transp. Commission 
Sacramento Area Sewer District 
Sacramento Metropolitan Fire District  
Sacramento Municipal Utility District 
San Bernardino County Fire 
San Diego Community College District  
San Joaquin Council of Governments 
San Jose Water 
Santa Clara County Fire Department  
Santa Clara County Housing Authority  
Santa Clara Valley Water District 
Silicon Valley Clean Water 
Silicon Valley Power    
Solano County Transit (SolTrans) 
South Tahoe Public Utility District     
Southern CA Association of Governments 
West Basin Municipal Water District   
Zone 7 Water Agency  
Counties
Douglas County, Nevada  
El Paso County, Texas  
Lane County, Oregon  
Los Angeles County Employees Retirement 
Los Angeles County Office of Education 
Orange County, CA – John Wayne Airport 
Placer County, CA  
Riverside County, CA  
San Benito County, CA  
San Diego County, CA  
Santa Clara County, CA  
Sonoma County, CA  
State of California
Assoc. of Regional Center Agencies  
CA Correctional Health Care Services  
California Highway Patrol        

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SDI Presence LLC (SDI)
SDI is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 30+-year corporate resume, SDI delivers strategic managed services, IT
consulting, and hybrid infrastructure solutions to optimize our clients’ technological environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies.

SDI delivers a deep technical presence through a local
delivery model to achieve customer confidence and success.

SDI is headquartered in Chicago, Illinois with regional offices in Anaheim and Sacramento, California; Atlanta, Georgia; and Dallas Fort-Worth, Texas.

SDI Core Services
IT Managed Services
Comprehensive IT support ensures reliable
operations, enhanced security, and scalable
performance through expert management.

Advisory & Consulting
Expert guidance to help organizations navigate
complexity, drive strategy, and achieve
operational excellence.

Enterprise Data & AI
Transforming enterprise data into actionable
insights with AI-driven solutions that
accelerate innovation and decision-making.

Public Safety
Mission-critical technology solutions that
empower public safety agencies to respond
faster, collaborate better, and protect
communities.

ServiceNow
Streamlining workflows and boosting
productivity with tailored ServiceNow
solutions that unify systems and drive digital
transformation.

Enterprise Asset Management
Optimizing asset performance and lifecycle
management to reduce downtime, control
costs, and drive operational efficiency.

SDI offers a broad technical skill set to our clients, offering deep expertise in each stage of the traditional or cloud-based systems lifecycle. SDI brings a well-rounded team of professional business consultants, certified technicians and years of mission-critical IT experience to each of our client engagements.

Unmatched Technical & Industry Expertise
SDI teams bring executive presence and diverse perspective to our clients’ most complex projects. Our team of professionals bring previous experience gained from running large IT operations and multimilliondollar IT projects.

Together, the SDI Team has an extensive history of running complex, 24×7 mission-critical IT environments that demand both a broad and deep IT expertise and unwavering commitment to performance excellence – from a comprehensive IT Assessment for a local municipality, to enterprise cybersecurity remediation at a utility, to a 24x7x365 IT managed services program across a large city transit authority.

We bring industry subject matter expertise, technical certifications and methodologies, and a desire to make a positive impact at our clients.

SDI Snapshot:
• Headquartered in Chicago
• 30+ Years IT Consulting/Managed Services
Experience
• 390+ Business Professionals
• 87% Customer Satisfaction Rating/89
Promoter Score
• Continuously awarded the “Best Places to
Work” Recognition since 2018
• Financial Stability:
- 2024 Revenue - $90.6M
- Backed by Private Equity Firm - Abry
Partners with $5B under management
• Corporate Plus® Member of the National
Minority Supplier Development Council
(NMSDC)

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Section III Cost and Timeline
Project Cost
City Phases 1 & 2
Stages 1 – 5 New System Procurement
SDI developed our project cost estimate based on our years of experience completing projects of a similar scope. Based on the City’s RFP, research regarding the City size and structure, and our past experience with similar projects, we estimate that the Procurement phase will require 513 hours to complete for a total cost of $113,675. SDI’s all-inclusive rates (inclusive of travel and related expenses) are as follows:
$240 per hour for Delivery Executive; $225 per hour for Project Manager; and $215 per hour for Project Consultants. Provided below is a table presenting the level of effort and cost by Stage for the ERP Procurement project.

Task Description Hours Cost
Stage 1 – Initiate 15 $ 3,820
Stage 2 – Requirements 276 $ 64,445
Total Phase 1 291 $ 63,635
Stage 3 - Request for Proposal (RFP) 34 $ 7,680
Stage 4 – Select 152 $ 34,230
Stage 5 - Negotiate 36 $ 8,130
Total Phase 2 222 $ 50,040
Grand Total – ERP Procurement 513 $ 113,675
SDI typically invoices clients for actual hours worked in the prior month, with details outlining the SDI resources and the time spent on project activities. Utilizing this approach provides the City an opportunity to regularly direct SDI resources toward project activities that are the most critical. Also, this approach provides an opportunity for the City to potentially retain funds in the event SDI does not utilize the full project budget.

City Phase 3
Stages 6 - 7 New System Implementation
The following assumptions were utilized when developing our cost proposal for project management services during new system implementation:
24-month (104 week) implementation timeline
20 hours per week of Project Manager services
Hybrid of onsite and offsite work during Project Management activities 1 hour per week of Delivery Executive oversight
Based on these assumptions, the total number of hours to complete the implementation portion of the project is 2,184 hours for project management and oversight. Utilizing the same rates as provided in the Procurement portion of the project ($240 per hour for Project Manager and $225 for Delivery Executive) yields a total cost of $492,960 for project management services during the 24-month implementation period.

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Proposal to City of Norco for
Enterprise Resource Planning (ERP) System Consulting Services October 2, 2025 Page 32
There are a number of variables that will likely affect the actual level of effort required to provide project management services during new system implementation, including for example, the availability of the software vendor to implement, potential changes in City staffing, and unforeseen changes to the vendor project team or project scope. Because it is difficult to determine the actual number of hours that will be needed for implementation activities, SDI recommends that the City consider establishing an overall implementation project budget and allow SDI to bill monthly for actual hours worked in the previous month. This allows the City and SDI to focus our efforts on the areas of greatest need and manage SDI resources to maximize effectiveness. SDI only invoices for actual services provided, so any hours that are not consumed in support of this project are not invoiced to the City.

Project Timeline
New System Procurement
Based on our experience with similar projects and tailoring our project approach to the specific needs of the City, SDI anticipates the procurement portion of this project will require approximately 34 weeks to complete, as depicted in the figure below.

Figure 4 – Estimated Project Timeline
The estimated timeline includes a four-week period during which the City’s RFP will be published and available for vendor submissions.

The ability to meet this timeline is dependent on the City actively participating in deliverables review and returning comments in a timely manner. SDI will work closely with the City to establish a project schedule and assist with executing the schedule to the satisfaction of the City.

New System Implementation
The project timeline for new system implementation cannot be determined until after the new system has been selected, as the timeline will be affected by factors including vendor availability, system complexity, and the City’s readiness to implement.

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Proposal to City of Norco for
Enterprise Resource Planning (ERP) System Consulting Services October 2, 2025 Page 33
Appendix A Resumes
This section provides resumes for the following people. ♦ Patrick Griffin, Managing Director, Delivery Executive ♦ Greta Davis, Senior Project Manager, Project Manager/Subject Matter Expert ♦ Leanne Hart, Senior Consultant, Project Consultant/Subject Matter Expert ♦ Rita Conrad, Senior Project Manager, Project Consultant/Subject Matter Expert ♦ Kelli Ganley, Senior Consultant, Project Consultant/Subject Matter Expert

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EXPERIENCE SUMMARY
Mr. Griffin is a senior level executive with over 31 years’ experience in public sector local agency management. During his career in local government, Mr. Griffin was responsible for every aspect of municipal management, including responsibility for annual budgets, public information dissemination, elected official support, and information technology.

Mr. Griffin held a variety of positions including Finance Director, City Treasurer, and Assistant City Manager during his municipal career. Mr. Griffin’s knowledge and understanding of local government operations brings SDI clients a resource that is aware of, and sensitive to, the unique requirements of public agencies.

PROJECT ACCOMPLISHMENTS
Assessments and Strategic Planning Projects
Mr. Griffin has led or participated in technology service delivery assessments and strategic planning projects for numerous public agencies. All of the projects involved a detailed review of technology operations, identification of customer needs, prioritization of projects, and/or development of a strategic implementation plan. • City of Los Angeles
• City of Beverly Hills
• City of Glendale
• City of Fresno
• City of El Segundo
• City of La Quinta
• City of Manhattan Beach
• City of Ontario
• City of Pismo Beach
• City of Rancho Palos Verdes
• City of San Bernardino
• City of Oxnard
• City of Huntington Beach
• City of Ventura
• Port Angeles, WA
• Irvine Ranch Water District
• Inland Empire Utilities Agency
• Las Virgenes Municipal Water District
• East Valley Water District

PATRICK GRIFFIN
Managing Director

AREAS OF EXPERTISE
• Project Management
• Requirements Definition
• Business Process Analysis
• Project Plan Development
• Local Government Operations
• Strategic Plans
• Initiative Development
• Operational Assessments
• Workshop Facilitation
• IT Outsourcing Evaluations
• Feasibility Studies
• RFP Development
• Proposal Writing
• Contract Negotiations

CONNECT
ON LINKEDIN!

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PROFESSIONAL EXPERIENCE CONTINUED
ERP and Land Management System Procurements
Mr. Griffin has led efforts toward major software system procurements for both Enterprise Resource Planning (ERP) and Land Management System (LMS) projects for the following agencies:
• City of Manhattan Beach
• City of Indio
• Cucamonga Valley Water District
• Coachella Valley Water District
• Carson City, NV
• City of Poway
• City of Newport Beach
• City of Fresno
• City of La Quinta
• City of Paso Robles
• City of Redlands
• Las Virgenes Municipal Water District
• Camrosa Water District
• Lake Arrowhead Community Services District
Mr. Griffin has also served in the role of project manager for the following implementation projects:
• City of Manhattan Beach ERP implementation
• City of Manhattan Beach Land Management System implementation • City of La Quinta ERP implementation
• City of La Quinta Land Management System implementation • City of Chino ERP implementation
Additional Qualifications
Mr. Griffin’s public sector experience included responsibility for the day to day operations of Finance, Information Technology, and Community Development Departments for a full service city. These responsibilities encompassed the management of staff, development of strategic planning activities, annual budget development for operations and capital budgets, and oversight of these functions for the organization.

Mr. Griffin served on the Fullerton Planning Commission for four years. He remains active in a variety of professional organizations including CSMFO, MISAC, and the League of California Cities.

EDUCATION
California State Long Beach
• Master of Arts, Public Administration
California State Fullerton
• Bachelor of Arts, Psychology

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PATRICK GRIFFIN

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EXPERIENCE SUMMARY
Energetic and solution-oriented management consultant for the Advisory Services consulting delivery team. Offers over thirty years of experience in all facets of organizational and operational consulting for local government and utility clients. Her experience includes project and change management of procurement and selection projects and implementations; business process analysis, documentation, and system testing; development of IT strategic plans, IT policy and procedure documentation, quality assurance, and requests for proposals (RFPs). Her interpersonal, oral, and written communication skills, along with her subject matter expertise, allow her to develop a strong foundation of trust and teamwork with clients.

PROFESSIONAL EXPERIENCE
SDI Presence
(01/2020 - Present)
Senior Project Manager
Provides contract, resource and risk management, engagement management, client relations, client governance, resource management, and subject matter expertise for system procurement and implementation solutions for financial, human resource, utility billing, enterprise asset management, and land management solutions.

Specific experience includes the oversight of numerous enterprise system procurement projects, management of IT strategic plan projects, completing organizational assessments, and project managing the implementation of several enterprise application engagements.

PREVIOUS TO SDI
NBS
(11/2011 – 01/2020)
Associate Director/Senior Project Manager
• Provided local government management, operational, process improvement and revenue enhancement consulting, including contract management, risk management, and governance in consulting engagements.
o Leadership
o Project Management
o Business Development

GRETA DAVIS
Senior Project Manager

AREAS OF EXPERTISE
• Project Management
• Contract Management
• Risk Management
• Change Management
• Resource Management
• Quality Assurance
• Teamwork
• Problem Solving
• Client Relations
• Client Governance

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PROFESSIONAL EXPERIENCE CONTINUED
Matrix
(09/2010 - 11/2011)
Practice Leader/Senior Project Manager
• Provided administrative oversight of consulting team, senior level consulting, managed projects for successful completion for local government clients, including contract, project, and risk management as well as business development.

Maximus
(06/1999 - 09/2009)
Senior Manager
• Provided organizational and operational consulting to local government entities related to cost of services, operational and process improvement, and revenue enhancement. o Project Management
o Leadership, Training, and development of junior consultants o Business Development
Revenue and Cost Specialists (formerly MSI)
(07/1992 - 06/1999)
Consultant/Partner
• Provided organizational and operational consulting to local government entities related to cost of services, operational and process improvement, and revenue enhancement. o Project Management
o Training and development of junior consultants
o Business Development
City of Loma Linda, City of La Mirada, and City of Cerritos (07/1983 - 06/1992)
Management Analyst, Intern, Program Leader
• Provided special project and program development, project/program analysis, review & reporting, budget preparation & analysis for local government.
o Program and project development, management, and analysis and reporting o Budget preparation, monthly and annual analysis
o Grant tracking, reporting and program development

EDUCATION
University of California / 1990
• Bachelor of Arts in Social Science, Emphasis in Finance University of California / 1992
• Risk Management Certificate

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GRETA DAVIS

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EXPERIENCE SUMMARY
Ms. Hart’s professional experience has spanned two major career tracks; technology delivery and health care services. Ms. Hart has held leadership positions in a technology outsourcing firm and has also spent significant time consulting for technology advisory firms. She has completed numerous technology projects for local government agencies in California, and is a successful, task-oriented project management professional. In addition to her technology background and experience, Ms. Hart developed a successful private practice, assisting clients as a Licensed Marriage & Family Therapist.

PROFESSIONAL EXPERIENCE
Leanne Hart, LMFT (Private Practice)
(07/2000 - Present)
Licensed Marriage & Family Therapist
• Conduct Individual and Family Therapy in Spanish and English in a private practice setting.
• Treat clients with issues including, but not limited to, marital/relationship Issues, domestic violence, child abuse, depression, anxiety, sexual abuse, grief and loss, trauma and rape.
• Manage all aspects of running a for-profit private practice including billing and records management.
• Provide EMDR therapy, cognitive behavioral therapy as well as other modalities needed by clients.

G3G Solutions (City of Long Beach)
(11/2013 – 03/2015)
Senior Business Analyst
Developed needs assessments, current systems assessments, business process review, functional systems analysis, system documentation for the City of Long Beach.

Projects included:
• Police Department - Project tracking system functional requirements • Fire Department - Analysis of Tiberon issues with command CAD and fire RMS • Technical Services - Change request management system functional requirements • The Building and Safety Administration - Credit card balancing report functional requirements
• Police Department - Analysis of and recommendation for the processing of booking fees
• Fire Department - Overtime staffing for special events system functional requirements
• Technical Services – Development of technical user manual for city-wide content management sytem

LEANNE HART
Senior Consultant

AREAS OF EXPERTISE
• Needs Assessments
• Business Process Reviews
• Records Management
• Software Implementation

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