Agenda packet, closed session — Palm Springs City Council, November 21, 2024 (part 9 of 11)

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• Monitor for fire, trespassers, or other irregularities; • Prevent and report acts of theft, vandalism and security breaches; • Investigate suspicious persons or unusual incidents;
• Provide members of the public with applicable City rules and regulations including, but not limited to, City Ordinances and City Manager Regulations, pertaining to use of City facilities and parks; • Report all discrepancies and unsafe conditions, and identify for appropriate remedial action; • Check the security of a City Facility, its materials, equipment, and any perimeter fences; • Respond to complaints and take appropriate action;
• Request compliance from any persons who violate laws, rules and regulations. Any failure to obtain compliance from persons suspected of violating laws, rules and regulations shall be referred to Palm Springs Police Department or other applicable law enforcement authorities; • Ensure firefighting equipment, fire lanes, doors and traffic lanes are not blocked by people or equipment;
• Supervise evacuation procedures when directed;
• Report all unusual incidents, irregular activities, events, or property damage; • Prepare reports, maintain required logs and records, and make available copies of reports to City staff;
• Respond to emergencies, render first aid and perform other activities to prevent injury and loss of life;
• Operate radios, computers, and telephones to facilitate communication with the City as required; • At the end of a public or private event, verify that all persons have cleared the building and all perimeter doors are locked and building is secure.

Communications and Records

1. Security Guards shall be in constant communication with a Supervisor and shall have mobile communication capability to contact the Palm Springs Police Department, as necessary.

Broken pipe, graffiti, biohazards, etc). This app when used on any smart phone or tablet device enables pictures that are taken and notes regarding issues to be sent directly to the City for appropriate action to clean•up, repair and/or maintenance related issues.

3. Security Company shall furnish, implement and deploy an appropriate electronic tracking system acceptable to the City for the City's use in tracking, auditing and verifying the patrols completed.

Contractor shall provide City with permanent access to these records via an online portal to view and generate reports and extract important information at each City site or property and provide training and support to City staff in the use of the software and generation of reports.

5. DARs shall include, but not be limited to, detailed descriptions, (make, model, color and license number, for example), and time of encounter of suspicious vehicles or persons; descriptions of suspicious persons, including gender, and actions taken, all unsafe equipment or conditions observed at any City Facility or Site, any accidents or injuries occurring on City property, all equipment failures, vandalism, graffiti, public safety or health hazards, and alarm calls responded to. Security Guards shall complete a "Report" for any contact initiated by the Security Guard against unauthorized parties or involving customers who may be reporting violations or suspicious activities or whose conduct on City property may voluntarily or involuntarily warrant response from the Security Guard. The "Report"

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shall also be completed even when reported activity involves response by the Palm Springs Police Department to further document the circumstances and confirm that a Police Report is in the process of being made.

6. Public and News Media Contacts: City of Palm Springs facilities will occasionally become the subject of newsworthy projects or events. All requests for statement of City policy regarding any matter under the control of or of direct interest to the City must be referred to the Public Information Officer at 760-323-8250.

Security Guard Minimum Qualifications

1. All Security Guards shall be a graduate of a state certified security officer/guard training program.

2. All personnel assigned by the Contractor to perform work for the City of Palm Springs shall be a minimum of 21 years of age, must not have an arrest record (other than minor traffic violations), and must present a professional appearance acceptable to the City. All assigned personnel must have a current, State-issued guard card and California State Driver's License.

3. Security officer(s) shall perform their duties in an efficient, conscientious manner, and shall be courteous and helpful to all persons on City of Palm Springs property. Discourtesy, rudeness, or the use of profanity will not be tolerated and shall be grounds for immediate removal of the offending employee.

4. Primary responsibilities of Security Officer(s) are observing and reporting. In addition, Security Guards are intended to serve as a visual and physical deterrent to crime. Security Officer(s) are to respond to calls for assistance, and are to call for Police or other emergency response as circumstances warrant.

5. All incidents, suspicious or unusual, shall be reported to the appropriate authorities and documented by written incident reports. Reports that are criminal in nature (i.e. burglary, robbery) shall be referred to the Palm Springs Police Department for documentation purposes. Each shift is responsible for documentation of calls for support and suspicious or unusual activities and incidents, and any other statistical data as required by the City of Palm Springs. The contract security company shall provide a daily activity log and have Security Officer(s) complete incident reports, in a form approved by the City. A daily activity log shall be provided to the City on a daily basis.

6. Security Guards shall have certification to carry mace (a chemical agent), and handcuffs. Armed Security Guards shall have all required licenses.

7. Security Guards shall possess current First Aid and CPR (Cardiopulmonary Resuscitation) certification cards. Certification as an Emergency Medical Technician level (EMT-1 ) may substitute for the first aid requirement.

8. Security Guards must be fully literate in the English language (i.e., able to read, write, speak) and understand clearly.

9. All Security Guards shall be capable of properly writing reports and maintaining a daily activity log.

10. Security Guards must meet the following requirements regarding personal behavior and ability:
• Ability to meet and deal tactfully with government personnel, facility employees and the general public;
• Ability to understand, explain, interpret and apply rules, regulations, directives and procedures; • Possess poise, self-confidence and an ability to make sound decisions and react quickly under stressful conditions;
• Ability to prepare clear and concise reports;
• Ability to learn and adapt to changing situations;
• Ability to accept and respond to instructions and direction.

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must be fully capable of performing all duties requiring moderate to arduous physical exertion under either normal conditions and/or in emergency situations. Assigned patrols require frequent and prolonged walking, standing, sitting, bicycling and/or running. Security Guards may encounter smoke and/or chemicals. Occasionally, security personnel may be required to subdue violent or potentially violent people. Accordingly, physical stamina in all its forms (mental, climate-related, etc.) is a basic physical requirement of this position.

12. The Contractor shall maintain personnel files. Files shall consist of a package of documents for each assigned Security Officer consisting of minimum qualifications and includes medical record, social security number, military services, arrest records, and previous employment. "Upon request, Contractor shall provide the City Manager or his designee with written certification that each officer assigned to the City conforms to all City's requirements and standards specified in this Request for Proposal.

Standards of Conduct

1. The Contractor shall be responsible for maintaining satisfactory standards of competency, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to employees as necessary.

2. Criminal Background Check: The Contractor shall complete a criminal background check of all Security Guards, and Operations Manager prior to assignment under the contract, and prior to assigning Security Officer to a City facility, site, and/or post. Thereafter, Contractor shall conduct an annual check, or as deemed necessary for security reasons. The criminal background check shall be for felony, misdemeanor and traffic violations in all United States or countries that the individual has resided in the last five (5) years. Any Security Officer found failing to divulge a felony or misdemeanor conviction should not be assigned to the City's security services contract. All costs of these checks shall be at the Contractor's expense. a) Security Guards/Guards and Operations Managers who have been involved in any of the following will not be accepted nor assigned to City security service:
• Felony Conviction • Violent Misdemeanor Conviction • Sex Crime Conviction • Military discharge other than honorable
• Pattern of irresponsible behavior including but not limited to unreasonable driving or employment record {absenteeism, equipment abuse, disciplinary problems, insubordination}
b) Verification for above violations, military conduct and crime will be done through California Department of Justice, OMV, and/or FBI and submitted to the City for review and acceptance.

3. Security Guards shall display a well-groomed and neat appearance; appearances shall generally comply with the military hair/mustache length and style.

4. Contractor's Security Guards will be working in City facility/site locations, and as such, they must be polite, courteous, helpful, and interested in serving the public well. Professional standards are expected at all times while on a City post. The City Manager's designated representative will routinely conduct surprise inspections to ensure the quality of contract Guards assigned to City facilities. If it is determined that assigned Guards do not meet standards of courtesy, ethics, appearance, alertness, and preparedness, they will be removed from post immediately at the expense of the Contractor.

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5. Security Guards may not use drugs, alcohol, or controlled substances while on assigned patrols, and, if found to be under the influence, the Security Guard shall be immediately barred from assignment on the contract, including any criminal enforcement action to be taken by the Palm Springs Police Department.

6. Security Guards shall be immediately barred from assignment on the contract if the City determines that:
• The Security Guard was assigned to duties for which they have been disqualified for either suitability or security reasons.
• The Security Guard was found to be unfit for performing assigned duties during their patrols. • The Security Guard does not comply with recognized standards of conduct.

Supervision and Training
The Contract security company supervisor shall train, counsel, inspect and evaluate Security Officer(s).

The Contract security company supervisor shall make frequent unscheduled inspections of personnel, and report the results to the City of Palm Springs on a monthly basis. Security officer(s) shall receive training from contract security company's trainers until they are proficient in the performance of their duties. Contract security company's staff including shift supervisor shall receive an orientation from staff of various Departments within the City of Palm Springs as related to the locations to be secured including but not limited to the Palm Springs Police Department, the Palm Springs Public Library, Vacation Rental Compliance Department, Parks and Recreation Department, Facilities and Downtown Maintenance Department. The Security Guard Supervisor shall maintain communication with the City to receive directions, assignments, updates, and any information pertaining to the security of City Facilities and Sites. The Security Guard Supervisor must be able to perform all tasks and duties of the Security Guards and, at a minimum, the following supervisory duties:

1. Provide an adequate, appropriate level of field supervision for Security Guards on assigned patrols.

2. Provide Security Guard training, at no cost to the City, at least two (2) times per year for each Security Guard.

3. Coordinate all security operations and patrol services for regular and event assignments with the City to ensure that all are properly staffed.

4. Organize, plan, direct and supervise the work activities of assigned Security Guards and makes assignments to provide job performance ratings in a fair and consistent manner, taking appropriate actions to correct any deficiencies.

5. Issue oral and written instructions to assigned Security Guards.

6. Conduct preliminary investigations of misconduct or allegations against Security Guards, and prepare reports to recommend appropriate actions.

7. Provide on the scene supervision involving security related incidents.

8. Review reports of assigned Security Guards for accuracy and provide constructive guidance.

9. Ensure that assigned Security Guards are performing their duties as prescribed by law, applicable rules and regulations.

10. Conduct preliminary investigations of injuries to assigned Security Guards.

11. Maintain inventory of supplies, equipment and issued material. Conduct regular staff meetings to discuss work related problems and to provide advice and guidance.

12. Ensure required training of Security Guards is conducted and properly documented. The Contractor shall maintain a training record for each Security Officer assigned to a City facility.

The training record shall show, as a minimum, the employee's name, date of employment, and the different types of training provided. Such records shall be made available to the City

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Manager or his designee upon his request. The City Manager or his designee may, from timeto-time, review these records and monitor the conduct of such training.

13. City and Contractor Staff Meetings: Meetings between the City Manager or his designee and Contractor's Operations Manager or Supervisor shall be scheduled on a bi-monthly basis, or as often as necessary, to discuss problems, discrepancy reports, and status of contract services. The Operations Manager or Supervisor shall meet regularly with the City Manager or his designee at least once a month or as often as necessary and as determined by the circumstances in the administration of the Contract.
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a} The meetings will cover all matters regarding the Contract and related to operations, quality of services, contract compliance, changes in the scope of work, solutions to problems and discrepancies in the building, invoices, charges, and other matters regarding the scope of work. b} The Operations Manager or Supervisor shall address all contract matters on behalf of the Contractor, including but not limited to the following: payroll, invoicing, assignments of personnel, disciplinary actions, contract performance, and non-performance, corrective actions, assessments and appeals for contract non-compliance, special assignments, quality assurances and controls, changes of scope of work and other matters of mutual interest or concern to the City and the Contractor.

SITE SPECIFIC DETAILS Uo be Implemented In conjunction with General Scope of Services)

1. Palm Springs Train Station-6001 Palm Springs Station Road Security coverage of train operations will be provided based on the scheduled arrival time of the train per Amtrak Dispatch. Security coverage begins thirty (30) minutes prior to the train's scheduled or anticipated actual arrival and ends 15 minutes after its departure from the Facility, and only after all passengers have left the station. Contractor understands that the term "actual train arrival" does not mean the same as "scheduled train arrival" and that scheduled train arrivals and departures frequently deviate from actual train arrivals.

In addition to general security guard/patrol requirements, the Security Officer will be responsible for unlocking and locking the restrooms, checking on the well-being of passengers and assisting any passenger requiring assistance to the extent reasonable under the circumstances. The only time the restrooms shall remain locked during a scheduled/actual train arrival is in the event that the Security Officer is called on an alarm and cannot be at the station or if access to the train station is closed due to wind/sand, flooding or other barriers. The restroom may also be temporarily locked if the bathroom is out of service.

The Security Officer will document and report on all instances that may be of interest to supervisors or the City's Contract Officer and report on safety hazards, malfunctioning equipment and other such matters in the Daily Activity Report (DAR). The DAR shall also include documentation of the time train arrives, number of passengers on and off and time of actual train arrival and departure.

In general for issues at the train station, the following actions shall be taken:

1. Document the incident or issue in the DAR.

2. If issue is janitorial or restroom supplies or if it has to do with facilities (i.e. broken sprinkler heads, non-working lights, etc.), report it on the City's Reporting Software/App.

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3. If the issue is outside of normal City business hours, mark the work order as an emergency. If you do not receive a response to an emergency work order within 20 minutes, contact the City's non-emergency dispatch number 760-327-1441.

4. If the issue is major, or a safety issue, or crime, call 911 or contact Police at 760-323- 8116
Schedule of Performance at the Train Station
Contractor shall provide guard services in conjunction with Amtrak's arrival schedule at the station. Security guard coverage begins thirty (30) minutes prior to the train's scheduled or anticipated actual arrival and ends after its departure only when all passengers have left the train station. It is the Contractor's responsibility to contact Amtrak Dispatch to ascertain the actual arrival of the train. The intentfor security services at this location is not only to secure the property, but to provide a presence at the station since it is located in a remote area and therefore essential for passenger safety. Therefore it is imperative that a guard be on location prior to train arrival and after departure until all passengers have left the station. Even if actual arrival time is delayed, the security guard shall arrive prior to scheduled arrival time in case passengers are waiting at the station.

Sunset Limited Route
East Bound-Wed., Fri., Mon.

West Bound- Mon, Thurs., Sat.

2. Library Guard Services
Scheduled Arrival Time
2:02 am
12:36 am
The City of Palm Springs requires security guard services at two (2) City-owned libraries, the Palm Springs Public Library at 300 South Sunrise Way and the Welwood Murray Memorial Library, at 100 South Palm Canyon Drive. The following tasks shall be performed at each library:
• Continuously patrol the interior and exterior of the building; • Ask patrons to return if they set off the security alarms (ie: RFID tags not deactivated when a book or other library item is checked out);
• Monitor the public restrooms; check restrooms at least once per hour; • Appropriately deal with aggressive, violent, mentally disturbed patrons until the police arrive;
• Be able to make a citizen's arrest;
• Be able to handle disruptive patrons of ALL ages, firmly, quietly, and appropriately; • Check the well-being of Library customers and awaken those who are sleeping; • Enforce the Library's code of conduct; and
• Assist with the closing and securing of the building at the end of the business day.

Also, the security officer shall be prepared and ready to respond appropriately to any and all other emergency situations involving fires, thefts of library materials and/or property, thefts of public or private property, criminal trespass, sex crimes and/or sexual misconduct, medical emergencies, vandalism, stalking, workplace violence, disorderly conduct, civil disturbances, panhandling, loud

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arguments. fights, and any physical and/or verbal confrontations occurring in or around the Library.
2a. Palm Springs Llbrary-300 South Sunrise Way
Due to the unique architecture of the Library at 300 South Sunrise Way, access to the roof is relatively easy. Under no circumstance shall an officer go onto the roof of the Library at any time.

Should an officer suspect that someone has entered the roof area, the officer shall immediately call the Palm Springs Police.

The security officer is also responsible for enforcing the rules and regulations of the Library. The security officer should work with and take direction, as appropriate, from library staff. The rules are identified in Attachment "G" entitled "Library Public Code of Conduct".

Schedule of Performance at the Palm Springs Public Library Services at the Library shall be provided 47 .5 hours per week under the following schedule:

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday Sunday
10:00 am to 6:15 pm (7.75 hrs. with 30 minute lunch);
10:00 am to 8:15 pm (9.25 hrs. with 1 hour lunch); 10:00 am to 8:15 pm (9.25 hrs. with 1 hour lunch); 10:00 am to 6:15 pm (7.75 hrs. with 30 minute lunch); 10:00 am to 5:15 pm (6.75 hrs. with 30 minute lunch): 10:00 am to 5:15 pm (6.75 hrs. with 30 minute lunch); (library closed-0 hrs.}.

A 30 minute or one hour lunch break is allowed for in the daily schedule. Provide an hourly rate of compensation in the event that additional hours are required at the request of the Contract Officer for extended library services or special events. 2b. Welwood Murray Memorial Llbrary-100 South Palm Canyon Drive In addition to general patrol services, the security officer is also responsible for enforcing the rules and regulations of the Library. The security officer should work with and take direction, as appropriate, from library staff. The rules are identified in Attachment "H" entitled 'Welwood Murray Memorial Library Public Code of Conduct".

Schedule of Performance at the We/wood Mun-av Memorial Library Services shall be provided seven days a week from 9 am to 9 pm.

3. Downtown Public Parking Facllltles (Parking Structure, Underground Parking, Surface Parking Lot) and Public Restrooms at Downtown Revltallzatlon Prolect by GRIT Development

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Contractor shall provide "around the clock" security guard services for the Parking facilities and public restrooms at the downtown revitalization project by Grit Development. The project area extends from the south-west comer of Tahquitz Canyon Way and North Palm Canyon Drive west to North Museum Drive and north to the Palm Springs Hyatt and includes the following road network: Museum Way from North Palm Canyon Drive west to North Museum Drive, West Andreas Road from South Palm Canyon Drive west to Belardo Road, and Belardo Road from Tahquitz Canyon Way north to West Andreas Road.

Security guard shall patrol, monitor and report on activities in the public parking facilities (surface parking lots, parking structure at North Museum Drive, and the underground public parking structure) and the public restroom facilities that are accessed from the walkway along the east side of the Rowan Hotel.

The Security Officer will patrol the public parking and restroom facilities by alternative fuel motorized vehicle (electric golf cart, segue, scooter, bicycle, etc.) and on foot to inspect all parts of the premises. This is an extensive area and requires a motorized transport mode to allow the Security Officer to quickly access the area and move from one location to the next. The Security Officer shall cover the all surface public parking lots, as well as all levels of the Parking Structure at North Museum Way, including the underground levels where open for public access, up to the section owned by the Hyatt for their guest parking. Security Officer shall check all elevators In the parking facilities a minimum of every four (4) hours to ensure that the elevators are operational.

Security Guards shall advise any member of the public who appears to be violating the City's rules and regulations, including, but not limited to, loitering, camping, desecrating or disturbing other members of the public. Security Guards shall also monitor circumstances where there are aggressive, violent, and mentally disturbed individuals until the police respond. Under appropriate circumstances Security Guards may, at the direction of a Supervisor, or Palm Springs Police Department, make a citizen's arrest.

All activities and incidents shall be included in the Daily Activity Report ("DAR"). Any issues that require City action for maintenance, repair, clean-up or graffiti abatement shall be reported on the City's Reporting Software/App.

Schedule of Performance at the Downtown Revitalization Proiect by Grit Development Parking Structure, Underground Parking. Surface Parking Lot and Public Restrooms Security coverage shall be provided seven days a week, year-round and will consist of a full time security guard on the premises twenty-four (24) hours per day.

Provide an hourly rate of compensation in the event that additional hours are required at the request of the Contract Officer for additional security guards and extended services at the facilities or for special events.

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• Security Guards shall also monitor circumstances where there are aggressive, violent, and mentally disturbed individuals until the police respond; and • Under appropriate circumstances Security Guards may, at the direction of a Supervisor, or Palm Springs Police Department, make a citizen's arrest.

The Security Officer will patrol the public parking structure on foot and may also use an alternative fuel motorized vehicle (electric golf cart, segue, scooter, bicycle, etc.) to move about and inspect all parts of the structure.

All activities and incidents shall be included in the Daily Activity Report ("DARn). Any issues that require City action for maintenance, repair, clean-up or graffiti abatement shall be reported on the City's Reporting Software/App.

Schedule of Performance at the Downtown "Baristo" Parking Structure Services at the Downtown "Bariston Parking Structure shall be Thursday through Saturday 9:00 pm to 2:30 am (5.5 hours per day). Provide an hourly rate of compensation in the event that additional hours are required at the request of the Contract Officer for extended services at the Downtown Parking Structure or for special events.

Contractor shall note that in addition to the services of the scheduled dedicated guard, the Downtown "Bariston Parking Structure is included as a nightly patrol location as described in Section 5-Nightly Patrol of City-Owned Properties and Historic Sites.

5. Nightly Patrol of City-Owned Properties and Historic Sites Contractor shall provide an un-armed uniformed security officer, the vehicle, and communications equipment for the officer, and all necessary supervision needed to patrol/monitor/report activities in the downtown and other specified locations at designated City-owned properties and historic sites. Patrol to be nightly over a period of eight hours from 9:00 pm to 5:00 am continuously in a random manner to sites as specified by the City. Security Guards shall advise any member of the public who appears to be violating the City's rules and regulations, including, but not limited to, loitering, camping, desecrating or disturbing other members of the public. Security Guards shall also monitor circumstances where there are aggressive, violent, and mentally disturbed individuals until the police respond. Under appropriate circumstances Security Guards may, at the direction of a Supervisor, or Palm Springs Police Department, make a citizen's arrest. 720h69 I
It is expected that each of the patrol locations would be visited a minimum five (5) times per site per day (overnight} at random times. Permanent locations to be included in the nightly patrol are:
• Frances Stevens Park (northeast comer of Alejo Road and North Palm Canyon Drive at 538 and 550 North Palm Canyon Drive Hn addition to general requirements, Security Officer shall check doors and windows of City-owned buildings at 538 and 550 North Palm Canyon Drive and report on any suspicious activity or attempted break-ins. • Downtown (Baristo) Parking Structure (261 S. Indian Canyon Drive)-ln addition to general requirements, Security Officer shall check all elevators in the parking facilities a minimum of every four (4) hours to ensure that the elevators are operational.

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• Village Green (221-233 South Palm Canyon Drive) • Plaza Theater (128 South Palm Canyon Drive) • Casa del Camino vacant property (1479 North Palm Canyon Drive south of W. Stevens Rd.)
In addition to the above noted locations, additional locations will be specified as needed and would be provided in further detail, upon award of the contract. Locations will be subject to change depending on the City's needs and contractor should be flexible to add or remove locations as requested by the City.

6. Security Services at City Parks
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Contractor shall provide all services, supervision, uniforms, supplies, materials, equipment and transportation necessary to provide un-armed security guard services for the City of Palm Springs Parks and Recreation Department. The following tasks shall be performed:
• Security guards may need to advise park patrons regarding rules and/or restrictions for the use of the parks or park facilities;
• Monitor facilities to assist in preventing theft and vandalism at the facilities listed below:
• Appropriately deal with aggressive, violent, and disruptive patrons of all ages until police respond:
• Under appropriate circumstances Security Guards may, at the direction of a Supervisor, or Palm Springs Police Department, make a citizen's arrest; • Monitor the public restrooms at the parks listed below:
• Monitor that vehicles are not parked or driven onto the park itself; • Issue citations when witnessing a violation; • Contact Police Department dispatch if no compliance is achieved and have PD assist with getting guests into compliance; and
• Work with the Police Department to cite patrons who have a gathering larger than 40 people at the park without a permit;
Security Guards shall advise any member of the public who appears to be violating the City's rules and regulations, including, but not limited to, loitering, camping, desecrating or disturbing other members of the public. Security Guards shall also monitor circumstances where there are aggressive, violent, and mentally disturbed individuals until the police respond. Under appropriate circumstances Security Guards may, at the direction of a Supervisor, or Palm Springs Police Department, make a citizen's arrest.

Security Guard shall patrol the following park sites on Saturdays and Sundays from 9:00am to 3:00pm in a random order.
• Sunrise Park 401 S Pavilion Way
• Demuth Park 4200 Mesquite Ave • Ruth Hardy Park 700 E Tamarisk Rd. • Victoria Park 2744 N Via Miraleste
• James O Jessie 480 W Tramview Rd.
• Baristo Park 296 S Calle Encilia

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During the patrol rounds the security officer will be on the lookout for any security breaches, maintenance problems, safety issues or fire hazards. Problems and/or unsafe conditions must be reported to the Contract Officer immediately and documented on the officer's own daily shift report.

Guards shall be prepared to respond property and effectively to potentially dangerous and uncontrolled situations in order to protect patrons, staff, vendors and other visitors from harm.

All activities and incidents shall be included in the Daily Activity Report ("DAR"). Any issues that require City action for maintenance, repair, clean-up or graffrti abatement shall be reported on the City's Reporting Software/App.

Nightly Security Services at Sunrise Park
In addition to weekend patrol of City park sites identified above, specifically for Sunrise Park, additional security guard services shall be nightly, seven days a week from 10:00 pm to 5:00 am.

Security guards shall provide continuous patrol around Sunrise Park and its facilities which will include the Swim Center, Leisure Center, Pavilion, Skate Park, and the baseball fields.

7. Vacation Rental Compliance Security Services
Below are the hours of coverage for security services and scope of work needed to cover and respond to calls for services filed through the vacation rental hotline during City off-work hours.

1. Contractor to have dedicated phone line for the officer covering the vacation rental hotline.

2. Security Officer to answer and respond to all calls for service/complaint filed through the Vacation Rental Hotline during hours listed below.

3. Respond to the location of the address in violation reported.

4. Make contact and ask the guests of the vacation rental to be in compliance in polite and courteous manner pursuant to Officer Field Protocol Attachment "I".

5. Issue citations when witnessing a violation. 6. Document the event details in a report and on a web based platform provided by the City of Palm Springs.

7. Contact the On-Call Manager of the vacation rental property and advise manager of the complaint and resolution - Database to be provided by the City.

8. Contact Police Department (PD) dispatch if no compliance is achieved and have PD assist with getting guests into compliance.

9. The security company must have ability to cover all shifts in cases where an employee is out sick or on vacation and the City Staff is not able to cover such shifts.

Schedule of coverage is as follows:

Monday 12:30 am - 8:30 am, 6:30 pm-12:30 am (Tuesday)
Tuesday 12:30 am-8:30 am, 6:30 pm-12:30 am (Wednesday)
Wednesday through Sunday 12:30 am- 8:30 am
(Total hours of coverage per week is 68)

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hand-held metal detector. Additionally, screening staff will provide physical "hand checks" of purses, briefcases and other containers. All individuals entering the Council Chambers must pass through the security screening post. Two guards are needed to staff the screening post and to perform additional duties in accordance with the schedules and specifications as noted in the following section. This coverage will be for all City Council meetings, generally held on the first and third Wednesdays of each month starting at 5:00 pm and remaining until meeting has adjourned and all attendees have departed.

Contractor shall offer flexibility in the provision of these services, as schedule is subject to change.

Contractor shall regularly check the City of Palm Springs website at ***" ... ****.palmspringsca.gov/governmenUcity-clerk/city-council-meetings-agenda to verify meeting schedule, as occasionally meetings are added, removed or moved to the second and fourth week of the month to accommodate holiday and other schedules. Also, the duration of the City Council meetings will vary depending on the Agenda. For the purposes of proposing for the services, please provide the hourly rate for two unarmed, uniformed guards twice per month for an average duration of five and a half hours per meeting.

4. PROPOSAL REQUIREMENTS:

The firm's proposal should describe the methodology to be used to accomplish each of the project tasks.

The proposal should also describe the work which shall be necessary in order to satisfactorily complete the task requirements.

Please note: this RFP cannot identify each specific, individual task required to successfully and completely implement this project. The City of Palm Springs relies on the professionalism and competence of the selected firm to be knowledgeable of the general areas identified in the scope of work and to include in its proposal all required tasks and subtasks, personnel commitments, man-hours, direct and indirect costs, etc. The City of Palm Springs will not approve addenda to the selected firm's agreement which do not involve a substantial change from the general scope of work identified in this RFP.

5. SELECTION PROCESS: This solicitation has been developed in the Request for Proposals {RFP) format. Accordingly, proposers should take note that multiple factors as identified in the RFP will be considered by the Evaluation Committee to determine which proposal best meets the requirements set forth in the RFP document. PRICE ALONE WILL NOT BE THE SOLE DETERMINING CRITERIA.

The City shall review the proposals submitted in reply to this RFP, and a limited number of firms may be invited to make a formal presentation at a future date if desired by the City. The format, selection criteria and date of the presentation will be established at the time of short listing, if conducted.

6. PROPOSAL EVALUATION CRITERIA: An Evaluation Committee, using the following evaluation criteria for this RFP, will evaluate all responsive proposals to this RFP. Firms are requested to submit their proposals so that they correspond to and are identified with the following specific evaluation criteria {100 total points possible):

A. Background, qualifications and experience in providing similar services and equipment as defined in the RFP, including References {20 POINTS)
B. Proposal organization, conformance with the RFP instructions, and demonstrated Understanding of the overall project and requested scope of work (20 POINTS)

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C. Supervisor and staff qualifications including certifications, experience and training in providing the services as defined in the RFP, including resumes to provide unarmed security services for the requested Scope of Work (25 POINTS)
D. Local Preference (5 POINTS). Firms that qualify as a Local Business, or employ local subconsultants, and submit a valid business license as more fully set forth in Section F.1 below, pursuant to the City of Palm Springs Local Preference Ordinance 1756). The full local preference, five (5) points, may be awarded to those that qualify as a Local Business. Two (2) points may be awarded to a non-local business that employs or retains local residents and/or firms for this project.

Non-local firms that do not employ or retain any local residents and/or firms for this project shall earn zero (0) points for this criteria.

E. Cost Proposal (30 POINTS}
PRIOR CITY WORK: If your firm has prior experience working with the City DO NOT assume this prior work is known to the evaluation committee. All firms are evaluated solely on the information contained in their proposal, information obtained from references, and presentations if requested. All proposals must be prepared as if the evaluation committee has no knowledge of the firm, their qualifications or past projects.

7. PROPOSAL CONTENTS: Firms are requested to format their proposals so that responses correspond directly to, and are identified with, the specific evaluation criteria stated in Section 6 above.

The proposals must be In an 8 ½ X 11 fonnat, minimum 10pt font size, minimum :w• margins, and may be no more than a total of twenty five (25) sheets of paper, which may be double-sided, including cover letters, organization charts, staff resumes, appendices, and any exceptions to the language in the sample agreement, or to the insurance requirements. NOTE: Dividers, Attachments "A", "B", "D", "E", and Addenda acknowledgments, and the Cost Proposal (*in a separate sealed envelope) do NOT count toward the limit (everything else does). Interested firms shall submit SIX (6) copies (one marked "Original" plus five CS) copies) of~ your Technical/Work Proposal and your Cost Proposal, and one (1) Thumb Drive or CD of the entire proposal (including the Cost Proposal), by the deadline.

All proposals shall be sealed within one package and be clearly marked, "RFP #11-19, REQUESTS FOR PROPOSALS FOR UNARMED UNIFORMED SECURITY SERVICES OF CITY FACILITIES. Within the sealed proposal package, the Cost Proposal shall be separately sealed from the Technical/Work Proposal. Proposals not meeting the above criteria may be found to be non-responsive.

EACH PROPOSAL PACKAGE MUST INCLUDE TWO (2) SEPARATELY SEALED ENVELOPES:

Envelope #1, clearly marked "Technical/Work Proposal", shall Include the following items:
• Completed Signature authorization and Addenda Acknowledgment (see Attachment A) • Completed, and notarized, Affidavit of Non-Collusion (see Attachment B} • If applicable, your specific request for Local Preference (reference Attachment A) and a copy of a valid business license from a jurisdiction in the Coachella Valley. • Completed No Conflict of Interest and Non-Discrimination Form (Attachment D} • Completed Business Disclosure Form (Attachment E)
In addition to the items above, at a minimum, firms must provide the information identified below. All such information shall be presented in a format that directly corresponds to the numbering scheme identified here.

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TECHNICAL/WORK PROPOSAL: The Technical/Work Proposal (Envelope #1) shall be clearly marked and shall Include the Sections A. B, C, D and E (*If Local Preference Is applicable) below:

SECTION A:

BACKGROUND, QUALIFICATIONS AND EXPERIENCE, INCLUDING REFERENCES A.1 Follow the instructions and properly complete and execute both Attachment "A", 11B", '1D", and "E" that are provided in the RFP and include them here in your proposal. If applicable, your specific request for Local Preference (reference Attachment A) and a copy of a valid business license from a jurisdiction in the Coachella Valley is to also be included here.

A.2 Describe the firm's background and qualifications in the type of effort that this service will require, specifically identifying experience with relevant security services successfully completed of similar size and scope.

A.3 Indicate the name of any sub-contractor firms or contractors that will be utilized to make up your team if applicable. Describe each sub-contractor's qualifications, background and specific expertise that they bring to the required services.

A.4 Include a minimum of three (3) references of recent customers for who your firm has provided similar unarmed uniformed security services as contemplated herein. You must include the name of a contact person, their title, and a current phone number, fax number, email address and business address along with a brief description of the scope of work and cost for each successfully completed referenced project.

SECTION B:

PROPOSAL ORGANIZATION, CONFORMANCE WITH RFP INSTRUCTIONS, AND

DEMONSTRATED UNDERSTANDING OF THE OVERALL PROJECT AND REQUESTED SCOPE OF WORK
B.1 Carefully review and verify that your proposal is well organized and follows ALL OF THE INSTRUCTIONS on proper organization, format, order, and conformance with all requirements, including any and all required signatures, attachments, acknowledgements, or other documents that are required to be submitted. Failure to follow the instructions may result in your proposal being non-responsive and rejected from consideration.

B.2 Without reciting the information regarding the project verbatim as contained in this RFP, convey your overall understanding of the project/services and an understanding of the City's expectations upon implementation of the of these services.

B.3 Identify any "keyn or "criticar issues that you believe may be encountered based on the company's prior experiences; and provide steps to be taken to ensure the issues identified do not affect the successful performance of the services. Carefully review the Site Map provided.

SECTION C:

ASSIGNED SUPERVISOR/ACCOUNT MANAGER AND STAFF QUALIFICATIONS, EXPERIENCE

AND TRAINING IN UNARMED UNIFORM SECURITY SERVICES
C.1 Include the background, experience, training, certifications, and resume(s) of the Project Manager/Supervisor and the guards that your firm will assign for this contract.

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Item 1X - Page 62
C.2 Provide how your employees are educated, trained, and prepared for unarmed uniformed security services. Include any continuing education or other training programs that your employees must attend to keep abreast of current applicable laws, codes, and ordinances that pertain to unarmed uniformed security services.

C.3 Provide a sample Activity Patrol Report that your firm will be using to document their daily security and patrol services.

C.4 Provide a detailed account of what your firms patrol service includes and based on the specifications defined for areas needing only patrol services, approximately how much time is recommended to complete the patrol.

C.5 Provide detailed specifications and City access of Guard Management and Reporting Software to be used for Daily Activity Reports (DARs).

SECTION D:

LOCAL PREFERENCE:

D.1 Pursuant to the City of Palm Springs Local Preference Ordinance 1756, in awarding contracts for services, including consultant services, preference to a Local Business shall be given whenever practicable and to the extent consistent with the law and interests of the public. The term "Local Business" is defined as a vendor, contractor, or consultant who has a valid physical business address located within the Coachella Valley, at least six months prior to bid or proposal opening date, from which the vendor, contractor, or consultant operates or performs business on a day-to-day basis, and holds a valid business license by a jurisdiction located in the Coachella Valley. "Coachella Valley" is defined as the area between the Salton Sea on the south, the San Jacinto and Santa Rosa Mountains on the west, and the Little San Bernardino Mountains on the east and north. For the purposes of this definition, "Coachella Valley" includes the cities of Beaumont and Banning and the unincorporated areas between Banning and the City of Palm Springs. Post office boxes are not verifiable and shall not be used for the purpose of establishing such physical address.

The consultant will also, to the extent legally possible, solicit applications for employment and proposals for subcontractors and sub-consultants for work associated with the proposed contract from local residents and firms as opportunities occur and hire qualified local residents and firms whenever feasible.

In order for a business to be eligible to claim the preference, the business MUST request the preference in the Sollcltatlon response (sea Attachment Al and provide a copy of its current business license (or of those it employs for this project) from a jurisdiction in the Coachella Valley. A non-local business that requests the preference based on employing local residents must provide proof of full-time primary residency from a jurisdiction in the Coachella Valley with the proposal. The City reserves the right to determine eligibility.

D.2 List all team members with local expertise. Clearly define their role in the overall project.

COST PROPOSAL: The Cost Proposal (Envelope #2) shall be clearly marked In a separately sealed envelope and shall include Section F below:

SECTION E:

COST PROPOSAL (*see Instructions In Section 6 above and Attachment "C'7

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Item 1X - Page 63
E.1 The cost proposal (in a separate sealed envelope) shall be a Unit Hourly Rate for the specified unarmed uniformed security guard services as defined in the Scope of Services and as provided in Attachment C. PROPOSERS MUST USE THE COST PROPOSAL FORM, ATTACHMENT "C", PROVIDED BY THE CITY IN THE RFP DOCUMENTS. Failure to use the Cost Proposal fonn Attachment "C" provided by the City WILL be cause for rejection of a proposal. Do NOT include Attachments "A", "8", "D11 , or uE" In the Cost Proposal, Envelope #2. Attachments "A", "B", "D", and "E" are to be included in Envelope #1, "Technical/Work Proposal".

8. GENERAL AND SPECIAL CONDITIONS:

DEADLINE FOR SUBMISSION OF PROPOSALS: Proposals will be received in the City of Palm Springs, Office of Procurement and Contracting until 3:00 P.M., LOCAL TIME, THURSDAY, MAY 23, 2019. Proof of receipt before the deadline is a City of Palm Springs, Office of Procurement and Contracting time/date stamp. It is the responsibility of the firms replying to this RFP to see that any proposal sent through the mail, or via any other delivery method, shall have sufficient time to be received by the Procurement Office prior to the proposal due date and time. Late proposals will be returned to the firm unopened. Proposals shall be clearly marked and Identified and must be submitted to:

City of Palm Springs
Procurement and Contracting Department
3200 E. Tahquitz Canyon Way
Palm Springs, CA 92262
Attn: Leigh Glleno, Procurement Specialist II
QUESTIONS: Firms, their representatives, agents or anyone else acting on their behalf are specifically directed NOT to contact any city employee, commission member, committee member, council member, or other agency employee or associate for any purpose related to this RFP other than as directed below.

Contact with anyone other than as directed below WILL be cause for rejection of a proposal.

Any questions, technical or otherwise, pertaining to this RFP must be submitted IN WRITING and directed ONLY to:

Leigh Gileno - Procurement Specialist II
3200 East Tahquitz Canyon Way
Palm Springs, CA 92262
via FAX (760) 323-8238
or via EMAIL: [email protected];1
Interpretations or clarifications considered necessary in response to such questions will be resolved by the issuance of fonnal Addenda to the RFP. The deadllne for all questions Is 3:00 P .M., Local Time, Wednesday, May 15. 2019. Questions received after this date and time may not be answered. Only questions that have been resolved by formal written Addenda via the Division of Procurement and Contracting will be binding. Oral and other interpretations or clarifications will be without legal or contractual effect.

FORM OF AGREEMENT: The selected firm will be required to enter into a contractual agreement, inclusive of insurance requirements, with the City of Palm Springs in accordance with the standard Contract Services Agreement (see Attachment "J"). Please note that the Exhibits are intentionally not

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Item 1X - Page 64
complete in the attached sample standard document. These exhibits will be negotiated with the selected firm, and will appear in the final Contract Services Agreement executed between the parties.

We speclftcally draw your attention to the language in the sections of the sample contractual agreement attached entitled "Conflict of Interest" and "Covenants Against Discrimination" and recommend all firms carefully consider these contractual requirements prior to submitting a proposal in response to this RFP. Firms that submit a proposal in response to this RFP shall certify the following:
a) Conflict of Interest. Consultant acknowledges that no officer or employee of the City has or shall have any direct or indirect financial interest in this Agreement nor shall Consultant enter into any agreement of any kind with any such officer or employee during the term of this Agreement and for one year thereafter. Consultant warrants that Consultant has not paid or given, and will not pay or give, any third party any money or other consideration in exchange for obtaining this Agreement.
b) Covenant Against Discrimination. In connection with its performance under this Agreement, Contractor shall not discriminate against any employee or applicant for employment because of actual or perceived race, religion, color, sex, age, marital status, ancestry, national origin (i.e., place of origin, immigration status, cultural or linguistic characteristics, or ethnicity), sexual orientation, gender identity, gender expression, physical or mental disability, or medical condition (each a "prohibited basis"). Contractor shall ensure that applicants are employed, and that employees are treated during their employment, without regard to any prohibited basis. As a condition precedent to City's lawful capacity to enter this Agreement, and in executing this Agreement, Contractor certifies that its actions and omissions hereunder shall not incorporate any discrimination arising from or related to any prohibited basis in any Contractor activity, including but not limited to the following: employment, upgrading, demotion or transfer: recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship; and further, that Contractor is in full compliance with the provisions of Palm Springs Municipal Code Section 7.09.040, including without limitation the provision of benefits, relating to non-discrimination in city contracting.

Failure or refusal to enter into an Agreement as herein provided or to conform to any of the stipulated requirements in connection therewith shall be just cause for an annulment of the award. If the highest ranked Proposer refuses or fails to execute the Agreement, or negotiations are not successful, or the agreement is terminated, the City may, at its sole discretion, enter negotiations with and award the Contract to the second highest ranked Proposer, and so on.

The term of the agreement that is awarded as a result of this RFP shall be in effect for Three (3) years with two (2) one (1) year renewal options.

AWARD OF CONTRACT: It is the City's intent to award a contract to the firm that can provide all of the scope of work, equipment and services identified in the RFP document. However, the City reserves the right to award a contract, or to make no award, whichever is in the best interest of the City. It is anticipated that award of the contract will occur at the next regularly scheduled City Council meeting after the evaluation committee has made its final selection of the firm to be recommended for award and a contract has been negotiated and agendized for consideration. The decision of the City Council will be final.

RIGHT TO ACCEPT OR REJECT PROPOSALS: The City of Palm Springs reserves the right to waive any informality or technical defect in a proposal and to accept or reject, in whole or in part, any or all

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Item 1X - Page 65
proposals and to cancel all or part of this RFP and seek new proposals, as best serves the interests of the City. The City furthermore reserves the right to contract separately with others certain tasks if deemed in the best interest of the City.

INSURANCE: Insurance provisions are contained in the Standard Contract Services sample agreement included in the RFP. The successful Proposer will be required to comply with these provisions. It is recommended that Proposers have their insurance provider review the insurance provisions BEFORE they submit their proposal.

RESPONSIBILITY OF PROPOSER: All firms responding to this RFP shall be responsible. If it is found that a firm is irresponsible (e.g., has not paid taxes, is not a legal entity, submitted an RFP without an authorized signature, falsified any information in the proposal package, etc.), the proposal shall be rejected.

PUBLIC RECORD: All documents submitted in response to this solicitation will become the property of the City of Palm Springs and are subject to the California Code Section 6250 et seq., commonly known as the Public Records Act. Information contained in the documents, or any other materials associated with the solicitation, pursuant to CA Government Code 6255 during the negotiation process, may be made public after the City's negotiations are completed, and staff has recommended to the City Council the award of a contract to a specific firm, but before final action is taken by the City Council to award the contract.

Although the California Public Records Act ("CPRA") recognizes that certain confidential trade secret information may be protected from disclosure, the City may not be in a position to establish that the information submitted in a proposal is a trade secret. If a request is made for information marked "Confidential," "Trade Secret," Proprietary," or any other similar designation, the City will provide the party submitting such information with reasonable notice to allow the party to seek protection from disclosure by a court of competent jurisdiction.

If a submitting party contends that a portion of the proposal is confidential even under the CPRA, the party: 1) must clearly label each document and/or page deemed a confidential document 2) the legal rationale supporting such contention including specific references to applicable provisions of the Public Records laws of the State 3) must actively defend against any request for disclosure of information which the party has determined should not be released, and 4) must indemnify and hold harmless the City from any loss, claim or suit, including attorneys' fees, brought by a person challenging the City's refusal to release the documents. The City will not, under any circumstances, incur any expenses, or be responsible for any damages or losses incurred by a party submitting a proposal or any other person or entity, because of the release of such information. The City will not return the original or any copies of the proposal or other information or documents submitted to the City as part of this RFP process. NOTE

THAT THE CITY MAY MQI RECOGNIZE PROPOSALS WHERE ALL OF THE INFORMATION, VIA A BLANKET STATEMENT, IS SUBMITTED AS PROPRIETARY INFORMATION ORA TRADE SECRET.

SUCH PROPOSALS MAY BE FOUND NON-RESPONSIVE.

COST RELATED TO PROPOSAL PREPARATION: The City will NOT be responsible for any costs incurred by any firm responding to this RFP in the preparation of their proposal or participation in any presentation if requested, or any other aspects of the entire RFP process.

COMPLIANCE WITH LAW: Proposer warrants that all Services rendered shall be performed in accordance with all applicable federal, state, and local laws, statutes, ordinances lawful orders, rules, and regulations.

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Item 1X - Page 66
LICENSES, PERMITS, FEES, AND ASSESSMENTS: Proposer represents and warrants to City that it will obtain all licenses, permits, qualifications, and approvals of whatever nature that are legally required to practice its profession and perform the Work and Services requested in this RFP. Proposer represents and warrants to City that Proposer shall, at its sole cost and expense, keep in effect at all times during the term of the Agreement if so awarded, any license, permit, qualification, or approval that Is legally required for Proposer to perform the Work and Services under the Agreement if so awarded. Proposer shall have the sole obligation to pay for any fees, assessments, and taxes, plus applicable penalties and interest, which may be imposed by law and arise from or are necessary for the Proposer's performance of the Work and Services required under the Agreement if so awarded. Proposer shall indemnify, defend, and hold harmless City against any such fees, assessments, taxes penalties, or interest levied, assessed, or imposed against City to the fullest extent permitted by law.

BUSINESS LICENSE: The selected firm will be required to be licensed in accordance with the City of Palm Springs Business License Ordinance, Municipal Code Chapter 3.40 through 3.96, entitled "Business Tax".

INVESTIGATIONS: The City reserves the right to make such investigations as it deems necessary to determine the ability of the firms responding to this RFP to perform the Work and the firm shall furnish to the City all such information and data for this purpose as the City may request. The City reserves the right to reject any proposal if the evidence submitted by or investigation of such firm fails to satisfy the City that such firm is properly qualified to carry out the obligations of the Contract and to complete the Work contemplated therein.

NONCOLLUSION: The undersigned, by submission of this Proposal Form, hereby declares that this Proposal is made without collusion with any other business making any other Proposal, or which otherwise would make a Proposal. Proposer must execute an Affidavit of Non-Collusion provided as Attachment "B" in the RFP and include it with their proposal.

PROPOSALS TO REMAIN OPEN: The Proposer shall guarantee that all contents of their proposal shall be valid for a period of 120 calendar days from the due date of proposals.

SIGNED PROPOSAL AND EXCEPTIONS: Submission of a signed proposal will be interpreted to mean that the firm responding to this RFP has hereby agreed to all the terms and conditions set forth in all of the sheets which make up this Request for Proposals, and any attached sample agreement. Exceptions to any of the language in either the RFP documents or attached sample agreement, including the insurance requirements, must be included in the proposal and clearly defined. Exceptions to the City's RFP document or standard boilerplate language, insurance requirements, terms or conditions may be considered in the evaluation process; however, the City makes no guarantee that any exceptions will be approved.

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Item 1X - Page 67
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Page 58 of 124 ends

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Page 60 of 124 ends

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Page 61 of 124 ends

Item 1X - Page 72 720669 I
ATTACHMENT .. G"

PALM SPRINGS PUBLIC LIBRARY CODE OF CONDUCT

LIBRARY PUBLIC CODE OF CONDUCT
Approved by the Library Board of Trustees: Original policy: April 2001, Revised:

September 2005, April 2011, September 2011, November 2011, April 2013, May 2016, July 2018
Welcome to the Palm Springs Public Library! The Board of Trustees of the Palm Springs Public Library, by adopting the following code, seeks to ensure that our library provides an atmosphere conducive to appropriate use of its services and facilities. The code is supported by related library policies and procedures.

WE EXPECT OUR CUSTOMERS TO:

1. Attend to personal belongings. The Library is not responsible for personal belongings left in or on Library property. The Library reserves the right to confiscate any unattended items and hold them for 24 hours before disposing of them.

2. Use restrooms only for their intended purpose. Bathing or washing of clothes is prohibited.

3. Wear shoes and shirts. Wearing clothing that willfully or lewdly exposes private body parts is prohibited.

4. Maintain bodily hygiene in a manner that does not constitute a nuisance to other persons.

5. Use covered containers when bringing beverages into the library and comply with posted 'No Food or Eating in the Library' policy (excluded are baby bottles, nursing mothers and food that is part of a Library-sponsored event).

6. Use library furniture, equipment and materials for their intended function.

7. Accompany any child under age 12 by a responsible care- giver over the age of

16. A parent or caregiver is responsible for the safety and well-being of their children on library property.

8. Follow established loan procedures or authorizations before taking Library property or materials from the building.

9. Cooperate with staff and comply with reasonable requests of staff or security. Allow belongings to be searched if asked by security or staff.

10. Use all library areas, including library parking areas, sidewalks and lawns, safely and lawfully.

11. Stay out of non-public areas. Adults over the age of 19 should refrain from using the Teen Zone and must leave when asked.

12. Leave the library at the designated closing time.

13. Refrain from petitioning, soliciting, gambling, advertising or selling merchandise of any kind for any purpose in the building or within 20 feet of any entrance to the Library on sidewalks leading directly to the building (except as part of a library sanctioned event).

14. Use meeting room in accordance with the PSPL Meeting Room policy.

THE FOLLOWING ACTIONS AND FORMS OF CONDUCT ARE NOT PERMITTED:

1. Engaging in any activity prohibited by law.

2. Being under the influence of alcohol or drugs or in possession of any intoxicating drug or alcoholic substance in the Library or on Library grounds.

3. Sleeping

4. Smoking anywhere in the building, inside the Library Courtyard Patio or anywhere within Sunrise Park in accordance with City of Palm Springs Ordinance No.6.10.083 stating that Smoking is Prohibited in Parks and Outdoor Public Places.

Page 62 of 124 ends

Item 1X - Page 73

5. Spitting

6. Bringing into the Library more than two personal items described as bags/purses/backpacks, or any oversized item too large to fit under one study chair.

7. Urinating or defecating anywhere on Library property, other than in public restroom facilities.

8. Parking bicycles, wagons or carts anywhere other than the designated bike rack area outside in front of the Library.

9. Utilizing any Library space, seating, tables or equipment for more than one hour without actively using Library resources and services.

10. Disruptive, unsafe or bullying behavior which interferes with the use of the library by others or with the staff's ability to function.

11. Using loud, threatening, sexual or any harassing language toward staff or other users.

12. Any sexual misconduct such as exposure or inappropriate touching.

13. Playing any audio equipment or device at a level which interferes with other customers' ability to use the Library.

14. Cell phones must have the ringers turned off and conversations must be held outside.

15. Arguing, physical fighting or bullying behavior.

16. Stalking, following, staring or invading another person's physical space causing annoyance or harm.

17. Entering the Library with animals (other than dogs or cats on leash per policy), birds or vehicles, except as required by persons with disabilities. Dogs and cats in constant control on a leash by their owner may be permitted in the Library if well-behaved, quiet and non-threatening due to the extreme weather conditions of the Coachella Valley.

However, if off-leash or out of the owner's control, barking, exhibiting threatening behavior or urinating or defecating in the library by the animal is observed by staff or the security guard the owner will be asked to remove the animal and leave the library. At no time are dogs or cats permitted to be on library furniture.

18. Entering the Library with any firearm, knife or other weapon prohibited by any local, state, or federal law or regulation.

19. Use of skates or skateboards on Library property.

20. Damaging, destroying or stealing any customer's or employee's property.

VIOLATION OF THE LIBRARY CODE OF CONDUCT
A multi-step due process will be used for violations of the code. •
• •
•
Violation 1 Violation 2 Violation 3 Violation 4+
verbal warning given by staff and/or security.
7 day suspension of Library use and privileges
3 month suspension of Library use and privileges
Library use and privileges may be permanently
revoked
To appeal this process, submit a written request to the Director of Library Services, Palm Springs Public Library, 300 S. Sunrise Way, Palm Springs, CA 92262 In case of serious, threatening, or willfully malicious behavior that violates the Library Code of Conduct the library reserves the right to expel the offending person(s) from the building immediately by staff, security and/or police.

The Library also reserves the right to revoke use of the Library and its grounds for repeated failure to comply with this Code of Conduct.

Page 63 of 124 ends

Item 1X - Page 74 72'<.1-669 I

ATTACHMENT UH''

WELWOOO MURRAY MEMORIAL LIBRARY CODE OF CONDUCT
WE EXPECT OUR CUSTOMERS TO:

2. Use the public restrooms, located in the Plaza Las Flores building, south of the Library only for their intended purpose. Bathing or washing of clothes is prohibited.

3. Wear shoes and shirts. Wearing clothing that willfully or lewdly exposes private body parts is prohibited.

4. Maintain bodily hygiene in a manner that does not constitute a nuisance to other persons.

5. Share Library resources with others. Allow others to use computers, charging stations, and periodicals and not monopolize Library resources if others are waiting.

6. Use covered containers on all beverages.

7. Use Library furniture, equipment and materials for their intended function.

8. Accompany any child under age 12 by an adult over the age of 18. A parent or caregiver is responsible for the safety and well-being of their children on Library property.

9. Cooperate with staff and allow belongings to be searched if asked by staff.

10. Use all Library areas, including sidewalks and patio, safely and lawfully. 11. Stay out of non-public areas. 12. Leave the Library at the designated closing time. 13. Refrain from petitioning, soliciting, gambling, advertising or selling merchandise of any kind for any purpose in the building (except as part of a Library sanctioned event).

14. Use the meeting room in accordance with the Welwood Murray Memorial Library Meeting Room policy.

THE FOLLOWING ACTIONS AND FORMS OF CONDUCT ARE NOT ALLOWED:

1. Engaging in any activity prohibited by law.

2. Being under the influence of alcohol or drugs or in possession of any intoxicating drug or alcoholic substance in the Library or on Library grounds.

3. Sleeping.

4. Smoking or using e-cigarettes anywhere in the building or within 20 feet of any entrance to the Library.

5. Spitting.

6. Entering the Library with animals, birds or vehicles, except as required by persons with disabilities.

7. Bringing into the Library more than two personal items described as bags/purses/backpacks, or any oversized item too large to fit under one study chair.

8. Urinating or defecating anywhere on Library property, other than in the public restroom facilities.

9. Parking bicycles, wagons or carts anywhere other than the designated bike rack area.
1 O. Utilizing any Library space, seating, tables or equipment for more than one hour without actively using Library resources and services.

11. Disruptive or unsafe behavior which interferes with the use of the Library by others or with the staff's ability to function.

12. Using loud, threatening, sexual or any harassing language toward staff or other users.

13. Any sexual misconduct such as exposure or inappropriate touching.

Page 64 of 124 ends

Item 1X - Page 75

14. Playing any audio equipment or device at a level which interferes with other customers' ability to use the Library.

15. Cell phones must have the ringers turned off and conversations must be held outside.

16. Verbal or physical fighting. 17. Stalking, following, staring or invading another person's physical space causing annoyance or harm.

18. Entering the Library with any firearm, knife or other weapon prohibited by any local, state, or federal law or regulation.

19. Use of skates or skateboards on Library property.

VIOLATION OF THE PUBLIC CODE OF CONDUCT RESULTS IN:
•
• •
•
Violation 1 Violation 2 Violation 3
Violation 4+
verbal warning given by staff and/or security.
7 day suspension of Library use and privileges
3 month suspension of Library use and privileges
Library use and privileges may be permanently
revoked
To appeal this process, submit a written request to the Director of Library Services, Palm Springs Public Library, 300 S. Sunrise Way, Palm Springs, CA 92262. 720669.1
In case of serious, threatening, or willfully malicious behavior that violates the Public Code of Conduct, the Library reserves the right to expel the offending person(s) from the building immediately by security and/or police.

The Library also reserves the right to revoke use of the Library and its grounds for repeated failure to comply with this Code of Conduct.

Page 65 of 124 ends

Item 1X - Page 76
A
B
C
D
720M>9 I
ATTACHMENT "I"
City of Palm Springs
3200B. Tahquia ~Way• Palm.Sprma..c.li&.rnia 92262
Tel: (760) 323-8257/322-8372/8370 • Fa: (760) 322-8317 • Department of Vacation Rental Compliance

CODE COMPLIANCE OFFICER FIELD PROTOCOL

1. This l)TlltOQ>I Is to be followed by Code Compllance Offlc:ers rtipondlna to Vacation Rental Hotline calls for potential violations In the fleld.
2, In general, only mah contact with the l!P!I If Iha,. ls• vlolallon found upon arrival or If you reasonably need additional Information from the guest to dewnnlne what Is t.ppenlna at the property and If a violation exists. fer example:
a. If the call ls reprdl1111 multlple fthldes that potentlally uceed the allow1bl11 llmlt. b. If the call ls resardlng trash visible or at the curb on a non-pldt up day.

3. Always attempt to make contact with the 1uest when a vlolatlon Is found ANO never put yoursetf In an at41sk situation (cd PSPO or another Code Compliance Officer for baclupl,

4. If you Issue • citation to • 1uest. can the owner, manaatna aaencv or local contact within 1 hour to advise them of the action you have taken.

5. Always conduct yourself In a professional, respectful and efficient manner.

6. As a courtesy, 1Nke-ry effort to call the owner, manaatns apncy, or local contact when you have visited the property for any reason to advise them that a Hotline call - recehled and the outcome. This lives them the opportunity to contact the cuests on their own If they choose to.

7. If you reach the local contact. you need not ()(Intact the secondary toe.I contact.

8. If the Responsible Party guest does not provide ID for the citation, you cancallthe OW11er, rnana,lneaaent. or local contact to come to the property (or PSPO) to aet the ID or you may request lhern to email the CXlf>Y of the ID to you.

9. If a caller to the Hotbne has asked for a ratum call, always caUthembad:promptlywlththe resolution. Callers often have questions about the Ordinance that you can help them wllh as well.

10. lu .-• poulWe foDowlna ,-11111on, call the Hotlinli .,_ with ...tutton dmlls(tlm• arrived, If• violation - J.und what you found,_, a citation laued, If you~ contact wllh the auat and If you contacted the local ..,.tactt; CO!llpiate the,..-loawlth your detalla and pktunl.

11. You have the right to call the ciwner, mallafll"'I apncy, and/or local contact If you need assistance with the guests, and If you ao back • second time. Please document a.-y such caDs In your nsponse loa12. Always feel "-to -.tact8orla or Suanne, V•-tloft Rental CompllanceOffldala 'lA/7 for any quutlons orullstanca.

VIOIATION ,-= COD(omaJlEl'Omf OOMM:Nn
ftfflllfNCI!
-.adlhepr-'YIIM S.25.070III .--.-111-11'-'Y -•-llmusltisaudlbleat Document date and-lllld-~ fluest~n) S.2S.090(al IM, lndudinll at nolshbcxq _ 11-'Y .... Youdonat nad lnfannallan........._.._,eyoustood .,._ pr-'Y totai.• declbel.....,..,,_ In --the lllolltion,t.wlonayo,, otdef to-··-· -""' ...i.tloc\ etc.,.... picture of theaddrBs.

Noise 1l.74.0S1 71m<6pm(50cld,l) eapi,na,.ll,elludq. Doo.n<nt ... •ndtlme and - plltlnlnt (-citation -- 5.25.0!IO(•l &pm,,10pm (4S cldll.J "'-•-lfdedlelleaclnlls lldol11-,lnd ..... .._.voustood""'"" ouupledwlllll In~ lllpm-7am (40 dd,I.) -"-lknlt. --1he ........ '-lona11DU and-.edthellmlll wHMssedtheololatlon, etc. Tab pltture of lflrllddressanddecliel .............

5.25.010(<) Twopec,ple.,.---..upto All,tt,e llapansl,lel'aftya,,est: how Docum<ntclalltand_ .,,,._ l,:,mtcn.tlon) s.2s.11110C1I •-of12 pnploto!al, .....,peap1e •• thet9 ..... and how Wm nl811onlndldrw ""'-teyou stood whon plus 2chllllnn 12 _,. of -.e -~1heiql,t. you~lhe "1Gllllon, ,_ loaa'WDU arundet; pu44ut1Jll~ -•-lf-auest \M1Msadtlv ...._,etc.Tab picture of !between 10lm and 10pcn) aaui-<Y, lhe~
CMII S.25.0lO(c) la,pe,bedroan-tllned All,thellaponslfthltyauest:how Documndllle1ndt1me and-~ fluest-1 S.25.o901•1 d-w o, ftlllit Is hmll -~-INlts. -fflelld •lfolln-lndu6wwherevoustood""'"" ..,_w..__......,.11m you-the~howloftl'WDU llefarestNd. - tt,nlolatlon, etc. Tm IIIClutt of -•-lfo.etcatlmlt. Ille address and Qt$.

8.23.18 VRCD ATTORNEY CUENT PRIVILEGE

Page 66 of 124 ends

Item 1X - Page 77
VIOU.TION P5MC REQUIREMENT CODE OFACER R£Sl'ONH COMMENTS

RUEIIENCE
T-,, 5.25.070(1<) Any kind <I trash cannot be left TaM, pictures. d,edc PSOS sched1'e As nocessa,y, driw bade ID the location and (Afency Otrtion if 5.25.090(•) In pul,lic viewewr aupt in for ccilection days. If not on private ..suallvch.edt If lhls was cor.-.cted applicable; if not lhen proper cont.iners on scheduled property, ec the curt., open the Owne<I tnsh cdie<tiondays between c:cntuler and bri~ include Document dale end tune and 111y pe,tinent samand&pm. obseNaliollS In report. lflfotmatlon indudl,w wtleteyou rtood when E Issue a Citation If there IS wlolatlan. you wllnemd the w,1-,_ how ~vau Ask the Responsllle Party C11t1t to wttnessed the lllolatloll, etc Tab plclUres of plct up tllet!Hh, remco,e QIU frmn the address and of tnsh sltultlon. 1111W; If no answer at door, aintact
owner, man111111 acen<V, Of local
contact with thlS request
BarklncDot 5.25.070(fl ONner Jhal use.........., cas,ture • decibel rudlne and take a Docwnent date ancltlml and any pe,tlnent (1uest cn.tionl 11.74.031 pt\ldeftl buslneS5 p111Ct1Ce$ t,a video orllictuns u ap~. lnfarmatlonlndLNlh1!whereyou ltoodwtien

5.25.090(1) ........ Iha! omipants/paesls WIit at YR propertyto assess you Witnessed 1helllalatlon, llow~you do not aa1-unr-.olllble vloatlon 111d dmrmtle h-lQIII Witnessed the lllolatlon, etc. Tab picture of noise~ a,paein 1h11 Is ocmmrc. Ask the bsponslble Ille .tdrss and dfdbel readlnaF disonle,iy ccnduct er Ollolate Party 1uest to 5lql the dlsturt>ana!. pt0111s1ontlthePSMCot1nv kSle a clbltfOII If ltlett ls a lltolaticn. Report t,a City"$ Alllmlleontrol Dept .. slatelllw. 1P11rop,1lte,
lftht,,ware lssuK lnuot.ilniaum'sanlmat. od,er than bllttinL please~ eons or suame.
ttame M,e1rs latefflll 5.25.070(11 Mlynot be petfannedbetwterl Note: IIS Inf blCJloVOB do ti-emmlons and Md lnlemal), c••n and the hoUls of 5:00 pm Fllday iuue a dtatlon If theff Is• vlolltlon. - sometimes loud. Gas leaf blowefs an van!~• and IIOOI thl'OUlll 1:00 am Mo,ldl\l .... allowed ID be used untll Jan 1, 2019 per MW deanlnc and melntenante Ill tlle cue of e,neqency or ordinance passed bof City Colffl. 0A 1111 1.

G ti\ltnCVCltatlon If une:,ipectedeventt!lal 2019 Ill leaf blOWffl must be bllterl ~lfnottllen --~ •tmetvor opemedorelectr1c.

Owner) lmmeclilte~.

F.tllure to-Vautlon 5.25.070(n) Postinl<I Goad llelpbor Document circumstances and lssu• • Al ,uests should.__ s(S,w,dlhe Stetell'lffll Rerul Reafdratlon 5.25.090(•1 Bn>chure at the front and citation from the affb. of Rules and .... ~ •ndl>e-., of the Cer1lflme and StatetMnt ptln'lll'f back door, posttll <I VR Good Netlhbor lrodlire. These documents ........ Reas/Good CertificMe at thefrantcloor. should be easily located br the ..... lhould H Nelpbarllrodlure ycu uk for them. (Alencyatationlf
~;lfnot1hen
OWMrl
Fellure <I o..ncr, 5.2S.070(e) If ~ucsted by Code Dowment Clr<Ulrl$tan00S -,d mutl Mlna,lncleent,or Local 5.25.090(11) Compll•nce Officer, must citation from the al'llce. (cintaclto RapOndto. ,apond wllhin 15 mbltes by
I Code Compllence Officer phone and ,o mlrues at the
IAlencv ata11on If prope,ty
applla,blc; If not lhen
OwMrl
Petmlttedtvenl_.VII 5.2S.070(f) OwnerJhaluseiemcnlblv On anMI, ask to, Responsible Party City Prapam m.._.tby Plannina Dept Pro,e,tv 5.25.090(•) p,uder,t bom.-pradlm Ill Ind ... Ila :lft thc City Pefmil; (NOlito lliulchl #7fi0-S2H364 X87SSI IOWnefatlClon) ensure diet OCQ4NUlll/auests lft!IW for !alllCtlons and donotaate_.,... permissions. Clclblre acledbel
noised1sturbanas,...,,..rn readq end take a video or pic:tures J dlsOl'dett,ainductotv!olate UlllPl'OPrlllle.
provision cl the PSMC or any Wll:atYAp,ope,tytousess
--- .io.tlon Wld determine how lore
lhls Is occumrc. Asl<the Aelipo...ible
Party .,-to stop the clsturbanao.
l"41e a clllllofl If there Isa violation.

Permitted Alm Shoot al VII S.25.070(f) Owner shlll use IMIOllllblv On MMI, eskfor Production City ............ rnaneced by Parts and Aoc Dept Pr_,ty 5.25.090(•) prudent business practices lo and adtto see the City jlanice I.ope% 17~!23-1272 or cd 70-285- lOwnef CitatlDft) ensure that DUUp&ntsj.,...a, Pltfflllt; fflllew b teStlldion$ and 02!7) donotcreate....-ftlble permissions. Capture • decibel
K noisedishlrtiancH,.,...etn readln&and take a video or plctur"H disorderly ain<b:t or violate u llppl'C)prialle.
prowslon of the PSMC or any Wll:at YA p,ope,ty to HH:SS s-r-. vioation Md determine how Iona
this is occu'""- Ask the lle•--w..

8.23.18 VRCD ATIORNEY CLIENT PRIVILEGE

Page 67 of 124 ends

720009.1
Item 1X - Page 78
VlotATION l'9"IC 11£QUIIIEM£NT COOE OFRall IISPONSE COMMENlS IWEllfNU
P-,ty,uattoslloplhellsturbance.
lssui,aellallonlftflercls•vlolltiorl.
<>pentq wlthollt • U5.090(c) on ..tva1. make contact wall the Thls8Plllles to •II talls mPQllded to• V•atlon Rental ~-Aslclf owncrls ...-it location lhet Is not on the ...tcr 1kt, lleClstralk,nCel1fflcete Ask I rentq. b-MW lone. from an Nlce,dlHs If there Is• vl0latlon or not, l Or ttomHheNI lleptratlon 5.25.090(•) •d l\llbo or?), obtll• an ID, CDP¥ of Cffllflcate contnct lfpassl!M; collect
l~ataUonl Information. Cllatlons to be ISsued
from the oflla! after ...._...allon.

S_,wlecl VII Prcperty,MI S.25.090(b) IIAJlf'lllffllesthllt..-eone On ..tval, mlll<e can-wllll the

5.25.090(c) Mlspenslon may not ope111te as oceupants. Aslc If owner IS present.

IOwner Cltatlonl uhart term rental. Ast If renllfW, b- MW lonl, from •n M Id (vit,o or?J, obtain en ID, mfJff of
contract If ~le; cdtect
lnfDlmlltloll. Clbrtlons to be Issued
from die ofb after inWStll.Uon.

OWncr OccupledVA Not mnsld«ed • VII rent.I while On arrival, mike Cllfllact wit, L4t Hotlne know Is-om,pled.

N Praperty owner ls present City codes In occupents. All< If owner Is thett, ask Alsoo-·s family and tnendsthe.-e b not IOWner Citation) effect, and PSPD are mpc,nden b-lD and verify rt b thc ownet. considered ow,-OCClll)led unless owne, ts b Cllfllinued dlstultlances. theN!too.

Adwntklnc lncorttd S.25.07Slbl Adwrllslnl for over OCICUl)lln(V Inquire b-a total number cl IIIU1s 1111s llll)lles to theed; nat the operatlanal occupancy 5.25.040(11 Without chlkhn, Must prcMde Wllltlon In the fteld c~ by C above. 0 li'caKYatdonif S.2S.090l•l contract°' communlcationll'ftina appbcable; If not then to mrt-aliowlbl•~ncvOwner) A.dwtti•inl without City ID S.25.D7Slb) City 11> ffllllt be prominent In Cllatloft can lie tssued "-an Id Admln ._-~ requ.,_ listed us.040(fl advertblrc wttlin Property only, fnsuttyau,........entireed, p tAlenc:v CltatiOII If 5.25.090(1) Descllpllon and dick on embedded Inks; also appbble; If nat then print. CCII'/ ol lhe «111,e ad.

Owner)

VALET PARKING - COMPLIANCE

VIOLATION PSMC REFERENCE REQUIREMENT
No person shal~ au v""'1 er c,pe,ator as those terms - deflMd In section 5.58.010. conduct anyactMtyllM>Mna thefflOWl!IMllt ofavettlde bytheope,allon on o,_Wfi 5.38.150 Valet parklna Valet parklnt permit required publicfilht...t-yor pul,licly-,ed or operated property, unless there has first been permit required, IBail ablalncd from thedty manqer, o, his..._, a permit therefor lnacconlance wlll this (IS5Ue to valet onslte) Amount - $65) chapter, which permit Is In full fore. and effect. (Ord. 156S i :Z. 19911

5.38.170 Authorized valet A 11111et perldnc operation may be conducted only It I laollon • nddurq tiG.$ t11~ bv the City maftlllef er c1es.-anc1 de<lsnated by afflclal-« part1111..,. desllnltlna Authorbtd valat ,..tttnc IOMI perldna zones. (Ball theauthotlred locallan lllld hours of opemlon. Pefflllls sh9II ~the spedflc Amount - $55) lawlon for whidt • ...iet parb,c .,.cton Is approyed. Vliet parlclnc opcndons are 720669.1
(Issue to valet onslte) permlttedas a special Pfivkle •nd nae• a m-.-ofrillCandaremnslderedmnparary, IIOf1CM!fflllllllt Md as • noneJltlllsllle - of the specific loattorL 10fd. l56S • 2. 191111

DOWNTOWN & UPTOWN SIGN - COMPLIANCE
Any A•frame signs must be placed against the building of the business. They may not be in the middle of the walkway. When you find a sign that is not placed against the buildin1 itself, please document with a report. At this time do you issue citation or communicate with the tenant regarding violation, unless you are approached. Your report will be sent to Building and Safety to issue an Administrative Warning or Citation at their discretion. Downtown should be walked each week.

8.23.18 VRCO ATTORNEY CLIENT PRIVILEGE

Page 68 of 124 ends

Item 1X - Page 79
RFP #11-19

UNARMED UNIFORMED SECURITY SERVICES

FOR CITY FACILITIES
ADDENDUM NO. 1
This Addendum is being issued for the following changes and informational items:

THE FOLLOWING REVISIONS AND/OR ADDITIONS TO THE SPECIFICATIONS AND

INSTRUCTIONS ARE TO BE INCLUDED IN THE ORIGINAL DRAWINGS AND SPECIFICATIONS. THIS ADDENDUM SHALL TAKE PRECEDENCE OVER ANYTHING

CONTRARY ON THE PREVIOUSLY ISSUED SPECIFICATIONS AND INSTRUCTIONS

AND SHALL BE REFERRED TO HEREINAFTER AS PART OF THE CONTRACT DOCUMENTS.

The City has received the fol/owing questions and Is hereby providing answers thereto:
a 1: Can you provide a detail for the vehicles (golf carts or vehicles) that would be necessary for each site?
A 1: The city does not determine the number or type of vehicles to be used In the performance of the scope of services. It Is Incumbent upon the security service provider to determine the appropriate number and type of vehicles that are required.

Q 2: Page 11, the work hours for the Amtrak station. Please provide more information, such as will the guard be on post f~r a full 8 hour shift?
A 2: No, the guard wlll not be on post for a full B hour shift. As per the RFP document on page 10 Section 1., "security coverage begins thirty (30) minutes prior to the train~ scheduled or anticipated actual a"lva/ and ends 15 minutes after Its departure from the station, and only after all passengers have left the station.

Contractor understands that the term •actual train a"ivaI• does not mean the same as •scheduled train a"ivaI• and that scheduled train a"lvals and departures frequently deviate from actual train a"lvals and departures.

Q 3: Page 38, Vacation Rental Compliance Office. What is the vacation property name and location address?
A 3: The vacation rental property address would be provided at the time the call was received for service. There are vacation rental properties throughout the city.

Q 4: Page 47, Downtown & Uptown Sign Compliance. "Downtown should be walked each week". Please provide more information on this?
A 4: Downtown & Uptown Sign Compliance does not apply to the Unarmed Security Services. You may Ignore this section at the bottom of page 47, we apologize for any confusion caused.
a 5: Page 64, California All Purpose Acknowledgment Form. Do we send with submission?

Page 69 of 124 ends

720669.1
Item 1X - Page 80
A 5: No, you do not need to send this In with your proposal. The successful firm that is awarded the contract as a result of this RFP process will submit that at the time the contract Is executed.

Q 6: Page 18, Local preference, we do not have a business license for the jurisdiction Coachella Valley, however we have several contracts in Coachella, Indio, Desert Hot Springs and La Quinta. Would we qualify?
A 6: As per the RFP document on page 20, Section D1, "the term "Local Business" Is defined as a vendor, contractor, or consultant who has a valld physical business address located within the Coachella Valley. at least six months prior to bid or proposal opening date, from which the vendor, contractor, or consultant operates or performs business on a day-to-day basis, and holds a valid business license by a lurlsdlctlon located In the Coachella Valley". If you have a physical address located within the Coachella Valley and you have a valid business license from any one of the cities In the Coachella Valley, you would qualify. Typically If you have contracts that you are performing In the cities of Coachella, Indio, or Desert Hot Springs they would require that you have a business 1/cense In their cities. If you have a copy of one of those business 1/censes and have proof of your physical address In the Coachella Valley, you would qualify for our Local Preference. If you do not, then you would not qualify.

Q 7: Page 20, to get the 2 points for non-local vendor, how do we provide proof of full time primary residence, for employees that live locally?
A 7: Proof of full time primary residency In the Coachella Valley can come In the form of a utility bl/I, driver's license or any document with the employee's name and physical home address displayed. PO Boxes are not an acceptable address. Any personal Information such as account or Identification numbers should be redacted.

Q 8: Do the contractors have to provide relief during the meal breaks of 30 or 60 minutes for the security guards on duty?
A 8: The City requires continual unarmed security coverage for all locations except the Public Library and We/wood Library. These two locations are the only sites that references lunch breaks In the RFP. The library locations do not require a rellef officer for their meal breaks.

Q 9: On the site Specific Details #7 for Vacation Rental Compliance at 425 N. Civic Dr. the total hours of coverage for the site is 68 hours. However, the Cost Proposal attachment "C" has 58. Can you clarify?
A 9: The site hours are 68 hours. The Cost Proposal page has been revised and made part of this addendum.

Q 10: For the same site #7, Vacation Rental Compliance, it is stated that the security officer working at this site will have to respond of the address in violation reported, make contact, issue citations.
a. About how many rental properties need to be overseen and how often these visits may occur?
b. Is there a list of the properties?
c. Is vehicle required for this position?

Page 70 of 124 ends

Item 1X - Page 81
A 10: Answers below:
a. Approximately 1900, however the security officer wllf only go to property If call comes through hotline.
b. Yes. It w/11 be provided when contract Is awarded, however security may be sent to a property not on the list, as It may be an unregistered vacation rental. c. Yes, to respond to calls the Security officer will need to drive to the location where the alleged violation Is occu«lng.

Q 11 : For site #8 Security Services at City Council Meetings and other Public Meetings, it is recommended for the purposes of proposing the services to provide the hourly rate for two unarmed security Guards for an average duration of 5.5 hours per meeting.

However, on the Cost Proposal Pricing Page, Attachment "C" has listed only 5.5 hours instead of 11, is the City planning to change the amount of hours or is fine with entering the proposed rate of 11 hours?
A 11: The site hours are 11 hours. The Cost Proposal page has been revised and made part of this addendum.

Q 12: On Attachment "C" where can be entered the "Hourly rate of compensation" requested for a few sites, in the event that additional hours are required for additional security guards and extended hours of service at the facilities or special events? Should a separate page be added? A 12: No additional pages are needed. As per Attachment "C", "note that Hours are ESTIMATED and subject to change by the City. Rates per hour represent the amounts proposed to provide the services, and are NOT based upon the actual hourly rates paid to the contractor's employees". In the event of additional hours, the City will request for services at the rate of pay awarded to the contract.

Q 13: Who is the current incumbent for the City?
A 13: The cu"ent contract Is held by U.S. Security Associates Inc., An Al/led Universal Company.

Q 14: When was the current incumbent awarded the contract? A 14: The lncumbent's contract commenced on July 1, 2014.

Q 15: We have one question in regards to (64) California All-purpose Acknowledgment. This requires that this document in must have the signature of an officer of Allied Universal. Can you please advise if we could replace this with a Secretary's certificate? A 15: This document which is located in the sample contract document of the RFP is a standard Calffomla State All-Purpose Acknowledgement for notary purposes. It Is not required to be filled out for the purposes of the RFP process but only required by the awarded vendor when the contract Is executed.

CORRECTION:
710£69 l
Please replace the original Attachment C Page with the REVISED Attachment C Included with Addendum #1. Failure to use this co"ected pricing page wlll disqualify a proposal as being non-responsive.

Page 71 of 124 ends

Item 1X - Page 82

BY ORDER OF THE CITY OF PALM SPRINGS, CALIFORNIA
Lei11i, 9ite.n"
Procurement Specialist II
DATE: May 16, 2018
ADDENDUM ACKNOWLEDGMENT:

Proposer Firm Name:

Authorized Signature:

Date: _____ _
Acknowledgment of Receipt of Addendum 1 is required by signing and returning a copy of this addendum with your response. Failure to acknowledge this Addendum may result in your RFP being deemed non-responsive.

Page 72 of 124 ends

7206'19 I
Item 1X - Page 83
ATTACHMENT "C" (REVISED) PER ADDENDUM #1
*THIS FORM MUST BE COMPLETED AND SUBMITTED IN A SEPERATELY SEALED ENVELOPE#2 "Cost Proposal", NOTwlth Envelope #1, Technical/Work Proposal*) REQUEST FOR PROPOSAL (RFP #11-19)

UNARMED UNIFORMED SECURITY SERVICES OF CITY FACILITIES
COST PROPOSAL "REVISED- PER ADDENDUM #1

COST PROPOSAL
Responding to Request for Proposal No. 11-19 Unarmed Uniformed Security Services of City Facilities, I/WE will accept as full payment the following specified Itemized Unit Rates Per Hour based on actual hours of service provided for providing all labor, supervision, services, materials equipment, supplies, transportation, training, and any other miscellaneous items required to perform the unarmed uniformed security guard services. The undersigned Proposer proposes and agrees to provide all work and services necessary to deliver the unarmed uniformed security services as defined in the Scope of Work herein. Note that Hours are ESTIMATED and subject to change by the City.

Rates per hour represent the amounts proposed to provide the services, and are NOT based upon the actual hourly rates paid to the contractor's employees. Contractor is expected to follow all applicable Federal and State Employment laws, rules and regulations. Invoices shall be submitted to the City on a Monthly Basis for actual services rendered, not in advance or anticipation of services "to be rendered" and are payable by the City within 30 days.

PROPOSAL PRICING FORM
PATROL BILLING RATE HOURS/ WEEKLY COST ANNUAL COST ROUTE WEEK (WEEKLY X 52) Palm Springs
Train Station $ 8 $ $
Patrols
Palm Springs $ 47.5 $ $ Public Ubrarv
Welwood Murray $ 84 $ $ Memorial Librarv
Downtown
Parking Facilities $ 168 $ $ and Public
Restrooms
Downtown
(Baristo) Parking $ 16.5 $ $
Structure
Downtown City
Owned and
Historic $ 56 $ $
Properties
Patrols
City Parks $ 71 $ $ Patrols

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Item 1X - Page 84
Vacation Rental $ 68 $ $ Comoliance
City Council and
other Public $ 11 $ $
Meetinas
Supervisor $ 40 $ $

GRAND TOTAL FOR SECURITY GUARD AND PATROL SERVICES

ANNUAL COST
$
(Price In figures)
(Price In words}
Special Note: The hourly rates are inclusive of all other costs, (including overtime, holiday pay, or special pay), and will be considered "all-inclusive", including the firm's costs for all labor, vehicles, equipment, materials, tools, services, and special skills required to perform the security guard and patrol services. Alternative cost proposals wlll be rejected.

OPTION A:

The City reserves the right to request armed guard services if necessary. Please provide an hourly rate for armed security guard services in the event that these services are needed at a later date.

Armed Security Guard Services $ hr
PRICING FOR INITIAL 3 YEAR TERM AND CPI ADJUSTMENTS FOR OPTIONAL RENEWALS: For the initial three (3) years of the Agreement term, the annual amount shall be fixed. For optional years 4 and 5, Contractor may request a price adjustment not to exceed the Bureau of Labor Statistic's Consumer Price Index (CPI) for the LA/Riverside/Anaheim region for the prior 12 month period effective on the anniversary date. Optional renewal years 4 and 5, and any associated CPI increase, are at the mutual consent of the City and the Contractor.

NOTE: This page MUST be manually signed.

Certified by:

Firm Name
Signature of Authorized Person
Printed Name
Title
Date

Page 74 of 124 ends

72066.11 I
Revised: 1/31/18
Item 1X - Page 85
EXHIBIT "C"

CONTRACTOR'S PROPOSAL
May 23, 2019
City of Palm Springs
Procurement and Contracting Department
3200 E. Tahquitz Canyon Way
Palm Springs, CA 92262
Attn: Leigh Gileno, Procurement Specialist II
!tUEDUNIVERSA[
rhere for vou.

RE: Request for Proposals (RFP) #11-19 Unarmed Uniformed Security Services of City Facilities
Dear Ms. Gileno:

On behalf of Allied Universal Security Services, it is our pleasure to participate in the City of Palm Springs security RFP process. The enclosed response provides information regarding Allied Universal Security Services. It details how we will continue to achieve the City of Palm Springs's security needs and business objectives. With the acquisition of U.S. Security Associates in October of 2018, Allied Universal clients are expected to experience many benefits of the transaction in terms of improved service and support, and enhanced technology offerings. The combined organization will provide unparalleled and comprehensive security solutions to its customer base around the globe.

As we look to expand upon our time-tested partnership, our mission will remain the same:
to consistently deliver the highest quality, most reliable, most cost-effective, and friendliest safety and security services. We will achieve this mission by fully leveraging the best people, practices, and leading-edge technology, while enabling complete transparency, compliance and reduced business risk.

We are proud of our many accomplishments together, highlighting just a few as follows:
• Several incidents involving conflict resolution with transients in relocating them to nearby shelters and cooling stations
• Assisted with city funded meal distribution to transients • Responded to several fires in the park and wash area
• Assisted first responders with a deceased person found in the wash area • Several incidents involving calling first responders with reports of intoxicated persons in the City of Palm Springs parking structure located behind local bar establishment
• Our officer found deceased female who committed suicide behind Hyatt Regency Hotel, called first responders and coned off area.
• Reporting graffiti issues on a daily basis for the past 3 years (total of 19, 166 incidents).

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720669 I
Item 1X - Page 86
Building upon our proven team, frack record, and City of Palm Springs expertise, we are now further committing to continuously improve and invest in our expanding partnership as follows:

Jack Renshaw, Regional Vice President and Suzie Salazar, Branch Manager will continue to streamline your operations and provide high-level oversight for the City of Palm Springs. Additionally, Leo Leon, Service Manager and Steven Otto, Supervisor, who you already know and trust, will remain fully in position as your local contact.

Recruiting and Retention Efforts -To ensure employees are the right fit and have the right skills for your facility, Allied Universal tailors job descriptions to fit your needs and now utilizes AllyO to capture candidate information and keep them informed throughout the hiring process. AllyO is an Artificial Intelligence (Al) solution for recruiting that immediately engages candidates in a chat-like question and answer session. Overall, AllyO improves the quality of services we provide while decreasing security professional turnover by matching candidates with the jobs most suited to them and providing actionable steps to improve the process. It shortens the time and effort needed to staff an account while simultaneously improving quality.

With the learning curve already behind us, we are now fully able to swiftly 'move to the next level of partnership insight, improving and enhancing operations at all City of Palm Springs facilities.

In summary, our proposal delivers the most total value possible while continuing to enhance the safety and security of your entire program. Our recommendations were developed to ensure you have the most cost-competitive and greatest value proposal available, and that you will be compelled to extend our partnership across your entire enterprise.

Working together, and with a clear sense of what is required and possible, we can confidently say we are positioned well, and aligned organizationally from top to bottom, to meet and exceed your expectations. Should you have any questions, we welcome the opportunity to meet and discuss our continued partnership. We look forward to extending our relationship with your organization.

Sincerely,
Steve Claton
President, Southwest Region
Allied Universal Security Services Suzie Salazar
Branch Manager
Allied Universal Security Services

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720669 I
Revised: 1/31/18
Item 1X - Page 87
Technical/Work Proposal
A Customized Security Program
for the City of Palm Sprinp
May23,2019
Presented to:

LeJabGlleno
Procurement Specialist n
City of Palm Springs
Presented by
Steve Claton
President, Southwest Region
Allied Univcrsa1 Security Services
Suzie s.Jaur
Bnnch Manager
Allied Universal Security Services

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Item 1X - Page 88
< !;LUt.DUNtVERSAt:'

TABLE OF CONTENTS
EXECVT1VI! SUMMARY ............................. - .............. _ .......... - ........................................................ 5 SECTION A: Bockgrolllld. Qualification, & Experience, lncJIMlina Refeiences .................................... .10 A.I A--•A,B, D,M<IE .. ---· .......................... ---- ---..... - ................. 10 A,l S..tJ-,d ""4Qwlillcolloou ........................ _____ ... _ .. .................... - .................. ___ 10 A.) s-..... ___ ....................... _ ......................................................................................................... 20 I\.• lie- ... _ ......... - ............. -................................................................................... ___ _ 21 SEC11ON B: Propooal Organlzatioll, Confurmance with RFP lmlntctiolll and Demonstrated Undersludingoflhe Overall Projecl end Rcquosted ScopeofWod< ....................................................... 22 B.I oflbe J_., ........................ ___ ..................................................... ____ _ 22 B.2Undel d/Qa•'lbeP,oj,,ct ..... _ ___ ...................... _______ ......................................... 22

8.3Kcyl....,........................ .. ........................................................... ___ -----23 SECTION C: Assiai,<d Supcsvi,or/AC00lllll Mlnaier 111d Staff Qualificatio,u, Experience and Traini"ll in Unarn,,,d Ullilorm Securily Services ..................................................................................................... 24 C.I P,ojtc1~~·------........................................................................................... 2• C,lTnilq,-..................... ----.................... ------·- ··· .................................... 26 C.l Sample MM1Y P"'°' 11,pon ................................ ___ ................................................ _ ____ )2 CA Pauol s.mc. .......................... ___ ............................ ---- ................................................. _ . )8 C,j(luard~•udiei,o<1ioaSoft ...... ____ ............................................................ ___ ....... )9 SECTION D: Local P,ef...,,.e ............................................. ............ - ......................... - ................. ..40 Jl 11-1 Pmera)co ..................................................... - ..... - ..................... .................... ___ ................... 40 D.2TeomM.-........................................... ----.......... ....... ------- ............ - ... «> •

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720669. 1
Item 1X - Page 89
EXECUTIVE SUMl\f ARY
Allied Univenal is proud lo rapond to the City of Palm Sprinas ContnMll Security Servicet Request for Proposal We believe we are uaiquely qualified to be your best partner, Out 81Ncture and 1111111gemeot systems will eoable om people 10 meet lhe City of Palm Springs' 5peed, wst, quality, aod flext'"bllity objectives, allowill& you to focus on critical bulilleu. We commit to workma with you and your supply chain orpnir.ations to deliver lmlovation and a hsh penpective ID your security portfolio.

The followiaa Allied Univmal aCMDtqn are otrm,d in support ofchcCityof Palm Sprins& security p.rogramand are outlined in the F..xecutive SwmNJY below:
• J>epth of Knowledge In Securing Municipal-Related
Facilitleii
• Site Spmfic Post Orden for f.adl She
• Dedicated, local Manaacmcnt housed out of our local
bJ'lmda office support the City of Palm Springs m1itiell • The: Best EmcracncY Rc:sp0119C Capabilities in California Backed by Local & National Rcsource!i
• Excelleace in Recniitiq and Staffing
• Rc8ourca & Opportunity-1.cading &lac Technology and
Integration Service5
• Bm Practices &. ConlmU0118 lmpRMDUmt
• World Class Trainiiq: Pro&J11ms • Cost Red11ctioo Potcmial • Conclusion , ~t.L~EDUNIVERSAL:'
'--------
f'limm1t•,< w,r1; look111gj,1, ,~, f,,,. stop a,ul 1d1t;c/11I, a cmnmnn a, ru,.,.,.11r.- at tl:r n·,1111 .ttnrim, ~in. ,· tht l0<.at/o11 lrn5 11se.ti a.i "llVp G, 1:yl1mlHJ b,d 111111-ilt' l<>< nmm, oi'tl II yea, a~o Off,1.>et Sien 01u, p,cn i,h,d thf " " · ,<,re fo<atirm r,.,, g11wlio11m/ und 1im·1 ,iir, um111· Depth of Knowledge in Securing Munkipal-Rdated FacUitiet Ofl'mins the,.hat IIINI 11/-f«1•IIII cullttlaa _,,_ and powsfu1 and pmven best practices iDstituted throu&h our national l1atldards for afoty and ICOllricy 1hrova:h our more lhlm 2s.ooo,ooo IIUIIW man-boun of umcd and tl1llfflled security services to federal. Slale and local govemment facilities oatioowidi:. We have dctas"Jed our depth of aperumee in the Government Services secu,r f\lrther in tbe response.

Site Specific Post Orden for F.acb Site
To Allied Univcml, poll ordcnl npraent the playbook that guides the day-to-day activities oflhc cmin: account securi1y cam.

Post ordet'll dift'er widely amona c:ontnu:1 lleCUrity services finns. While some treat post orders L~ a li1tle mo~ lhan a telephone dnctory, Allied Univcnal llkca a far DIOR serious approach. Post Orden and Scandlrd Openaiom Proacdura Manuals art mcntial compoJXDU of our seaaicy proJRIDS. Our loc:al manaaen eceace, implemem IDd update the• manuala in collaboration with our clients, while our socurity pmfeuionals refer t.o diem consistently. For )10111' property JIO'I orden will include all 1ltc gpocifi', current service: data and rcqvm:mcnla, information we follow ilriC\ly and continuously.

Dedicated, local Manaaement housed out of our local hnmch of&e 1upport the City of Palm SpriDa• facmdes Jack 111:mh• w. Rlcloul Vkc Presldcal and Sm.le Saluar, Bnada Muqf:r will continue to streamline you, cpenllom and provide high-level o\lel'light (OIi the City of Pa111'1 Sprinp. Adclitioollly, Sel'VIH Muaae,, Leo UIOll end SteYcn Octo, SapervllOr, who you alrady bow and uust, will remain fully in position II your locl1 COlltlCl.

Our Palm Desert branch office i!i re.-p11D111bl11 for 1111Curity l'IIIIUltt al the City of Palm Spinal. Our delivery model has been developed io easure that ow openllioaal field 1la0' hll6 all of the raow-c:e, it needii lo bo I\ICC1IS8fut Allied Unlvrnal's managommt team works to continuoully Improve openilions and the overall security prognim. We foctal 011 cwrem SIICCCS8eli Ctty of Palm Spriqs - Security Guard Strvlees

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7206691
Item 1X - Page 90
t l IE DUN IVER SA r
and accoq,liNllllcnts, benchmarking and mabli~hing me&RUBble goals and identifying future initiatives aimed a, improving l)llf ~urity pll)J911Dl 11 Thi; City uf Palm Sprmp.

The Rest Emer2enc)' Response CapabilUiC$ io California Backed by Local & National Resources The City of Palm Springs will greatly benefit from Allied t:niversal'i; site which will not only provide the largest backup aeeuri1y force for spe.cial event ('.O\-erage, but also In the event of natural or man-made emergencie, Rquiring a 6Urgc in secunty.

With mure tb• D 311,.300 Clllployeu In C.Uforoh1, Allied Univmal h» proven itself 1(1 be abk to re'J1(11ld qui(;kly to special coverage requests, whether armed or unarmed, even oa cxll'Clllely shon notice.

Natlanal Backup Allied Univer.sol's National Emeq,'tfflcy Re~ Team CERT) is available to deploy additional
personnel outllidc of Palm Spring& within 24 houlll of
notification.

Dcmomtraml abllit) to provide additional coverage
darlag • atural dlusttrs
.. I~ "
. . ... • .Q,..

NIMBL.£,;FAST, RESP.ONSIV[
Al,L Allied Uoiw:rsal po1111 were covered con1inuo1111ly during Hurri~ lmne, Super.ltorm Sandy, Hurricane
HIIJVCY 11nd lmw and crippling lil!Owslonm. of 2014-2016.

Allied Universal «1wttd posts vacated by other 1i«urily U.fficer Slew Olio Cm of l'o/111 Sprl11gJ Train Sta/Inn compallie$ at the rcquc5t of several clicnlli.

Emergency Response California:
• July 1,-1016: Palm Springs City pairol officers and Pahn Sprini:$ Vacation City patrol officcn1 were asked to help out local Law F.nfOf'Ccmcnt in lncatinl! a firearm they believed may have bce11 sniffed in 11 downtown city tni.dt can; !his weapon was used in a drive-by 11hooting at a looal bar where multiple sbolti were fm:d and the: i.u.i,pcct fled tlll: ~ - • J',lardl 'lh. 1019 fl!ICllhower Medical Center -·· AUS Patrol Officer Jomes Montcsncs,o rcc~ived a call from Eisenhower Disp111Ch Officers Jcswi Placencia and Jose Sancbe" to make CODIICt with a trespasser on campus protesting in front of Desen Onhopcdic Building located al the rear end of lhe lilscllhower Medical Centln', Upon arrival Patrol Officer Montcnegm made vi$ual wilh the subject who bad a protest &iltfl leuina against the beet. oflm vehicle. SP Montenegro hltroduced himself aod informed subject he is 1R5]>11SSinl and nccdcd to leave property immediately or police 'WOUid be called. Subject ~fused $II.ting "call police". SP Montenegro bellt dov.'ll to retrieve subject's license plate number and heard 2 shots; he uked subject what that was, subjca replied "a gun". Officer Montenegro kept hi, cell "l 1rn11/dj1m lilce m .tay third you {01·
pulling together la.fl ll'<'ek <>r1 iatr
noliU a11d helping u, pmdu~e a grN r
ewm. Wr ll'e1e ubl~ to wo,J.

C:()/labtlmliw/y QJ rt tt,1n1 cm 1/ii,
<:fli.•rt Si>cre.JurJ DrlltN/11 mid 1hr ,-.,s-1
of tl1t White lluuw team i11diratcd rhr
"~"' Wll.1 ll SU~C,?jJ' am/ thf:y '" e
Jtu,kitil/,](.Jn,YJrd lo poJ1t1ve cll/lt:t>nlc.!
,'><, thank you '1S{nin .fut all rif you,
dt:.iirMim1 m,d /,QJ'd Worl . .,
phone on so Dispatch Officers Placentia and Sanchct could hear the conversation; they immediately called 911 who kept SP Sanchez on the phone for aver an hour until the event cmded. Officer Montencgrn ba(ked up slowly from the llllhjce1 110d wok ~ver behind AUS patrol v*k. Code: Sil~r pruccdim: wu initiated throughout the hospital, Officer MDlllcnegro moving backwards away from the vehicle and subject and bcpn clearing the area of passcrby'1. Police arrived wi1hin and advised subject 10 stand down and make his hands visible. Subject refused and made a sudden aggn:!l..~ivc move forward wherein police fired II lihots killins 11ubjc:c1 on impacl City of falm Spring1 - Security Guard Services 6

Page 80 of 124 ends

Item 1X - Page 91 7206Ci-9 I
ExceUente in Recruiting and Staffing
/,lfO ill~ !he I~ IJ:IIOQ'~ f:11 mlll~
flOITI IOC>A Ill' ~ ~J' .-..~t
~l'O'll lltt.t-'G day-lo~y &~Llt'S b l'WiQll tumcM:

IIIY~~ fMl ta tltcnfal CS" llldtl1ibriiti~
n! moc,lng yo1.1
!tll EDUNIVERSA[
~•enlrive loc;ul """"'" C,q,itlll M11M/l~llte1tt resource" lo implernem and staff all City of Palm Springs facililie5 lbrougb our Officer Profile Selcclioo Tool. Allied Univel'5al 11tili7.e5 a combillalion of our nationwide ne1wurt of local and regional offices and innovative recruitment and 5Cl'effling systems to ensure all of our clleru's security posts arc filled wuh the most capable Security Professionals in our industry To eni.utt cmrloyces arc the right lit and have the right skills for your facility, Allied Univmal 1ailon, Job de,criptions to Iii yuur needs and now utillzn Ally() to capture canclidaae infonnation and keei, ahem informed dtrougho111 lhe hiring pr~. Ally() is an Artificial Jnaclligence (Al) solution for recruiting thal immediate!)' engages candidates in a cbat-likc question and an.,wer t1CAAion Overall, AllyO improves lhe quality of ~ccs we provide while decreasing MX:urity professional lurnovcr by matching candidates with the jobs 1nost suiled IQ lhcm and providing actionable steps to improve the process. It shonen.~ the time and effort needed to i-taff an account while simultaneous!)· improving q11&1ity.

STATEMJ<:NT (,'ROM ALLIED l.'Jlll\'ERSAL SECURITY l'ROJ:il:SSIONAI. MARJO CRUZ- WORKING AT crrv OF PAJ,M SPRL'liGS ACCOUNT
As 011 emplo.1•ee. (Jj Allied U11i¥e, ,al. I •wuld liAt to t?rprrss m.1· gnrtitt,d., u11d 1h,1nt all tlrr \laff 1md m,mug,·m<'nl fi•r cn'tlling such u plt·a.nm1Mr ~rdinJ.? nwk place S<'rl'lnJI m.1 co111m111111y. l'VI' betn gfri,11 rhi, lN.•I r, C1i11i11g JX•ssihlr. wi1h co1uta111 updau-~ and 111'14 approachel to ~tcwi1,- gu,ird silU01io115 1ha1 wme Jovmfium ou1 highly tmincd .\,fu11ag,:m,'llt staff. ,hat art alway! t'xc-i1ed w gr.'t' u.s liw classes to emw·e 0111· Secwit.1· ll"um.,. arr up tn dtlt,• witlt rhe chaJ/enges ofthi! world and Cl lfNTS N/iF.DS! /<IJ m1magemn11 team has 1auahr me Ll:G!."ND.4Rr lUS10MER Sr.:Rl'ICF. a< a,, h,ghf')I mlue a11d arr standard.
4/sT, 1,, rake m,? u l,itfiu-rhe1 USSA!Allied llni,•,...-snl ha! assisted "1C' n,u/ my{nmi]; in prc.,·idillg m)•.,c{f. as 11 J,sahle,i, e11•.-an.

Jla\ <Vlnnecred ,.,,ifh 1he 1'.4 to get f>llck into society a,ui /{) fu/fl{I my dulJ· ru u (IS C:itiwn of my rnmm1111/1y JED UNJl'ERSA.1. CiAVE ME LIF/:. .4("4/N ,ffHiR THE IR:4Q W.ARI l11i.• cc,mp1111.1· '-' l'RUJ't.'SS!ONAL a11d ot 11n e111plo,1·"t of ..fl.J.JF,{) UN/l'ERSAJ I IIM PROUD TO SAY TfUT 1 A\ { A P.4R1 Of Till.' BEST SJ::.Cl!R/Tl' TEAM1COMP.Al•tl' IN TIIF. C0(1h'1R)' /i)JJ 111a11~ yo11 /.'"'ifor ull )'••Ill" supprm in r1rn· mi~siw1 lo SECURE ,0,(F,Ft/C ,! 1 ·• Marlo A. C:ruz I
US VltJ'F.RANJ
RetOUl'ffl & OpportDDtty- Leading Edge T~hnology and futegratioaa Servica -- f' To help you IDClel the expeccatioru; of your oommunity, Allied Universal - -!il:11 will continue to provide 1111rVicee lhat meet your evolving neecb. We have fO'!T~ teohnology•epplications that aid administmMly 8lld physically to help · • ,-pd ,-r fodlltlff w ,ffl'lcn • tu 11at-lnd t>/ ~"1 11nd nnta orimlaled Jnpnu. SpecificaDy spceldng, all of
Allied Unlvenal's technology additions arc: ~loped and 8UpJ>ur1Cd lntcmally and aren't 3rd party applications. High visibility patrols, and other diffl:t commwuty aervioe point• lhu 111e iupponed by cutting edge tecbnololD' wW both suppon a pen:eptioll of public ufety, but allow the City of Palm Sprinp to caplll!'8 important data, and apply predietive analytics IO lhc bcodit of the program.

City of him Springs- Serurlty Goud Service, 7

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Item 1X - Page 92
!.LLI EDUNIVE RSAt
Our HeUau1 Elcc:tronic Monitoring and Electronic Softwme (TouriSlg a Iac.ident Management) Technology Platform. Robotic Assistmwc Devices, camcns ud other 1ec:bnology offerings can bring imporumt AlJIPOfflVC changes 1o your Pllblic safely program. Aa part of tbe putncmbip rmewal, Allied Uni~I is prepared IO wn~l a survey of )'P1II' CUlnDl S)'lltems deployment and provide advice OJI oppommities for .improVlllll.tm. Al part of our commi1mcn1, we will identify technological enbancemenlS which will allow you the oppo1'111nity c.o ._1oy or potentially reduce DlllllpOwer .

The largest ponl of available support is II the ready ror any or the City of him Spruig 's needs. Whether those are foreseeable i,-1.s i=-h a apecial ewnt, or the Wlexpect.cd will& out of system5 failurnor mmaal ctismen--no o1her orpnb:ation bu the level of available manpower and support that AIUed Univcnal can dedicate to the City.

Re61 Practices & Continuous lmpro,·emcnt
One of tin: most impottutl deliverable. a client should expect &oin a 5CCllrity service provider iii the delivery of scrategic 110lutio .. to problcm8 and lhc sharina of bea pnctica frvm limilar and difl'emit industrial. Allied lhuvenal bas created a nenvork of KCurity executiws managing larac portfolios who clocumcnl, share, 1Dd panicip11c in delivering lmponant 10\utiom to cUent concerns and cbaUenses. The local team has the distinct aclvautage of havins a robu.<111 national network of government clienu that Allied Universal -=rvicc,i i:um,miy to industry best pnictioes. We iquwly review operating i5SIICs and work with lhc City of Palm Spmga team to ensuni we arc delivering the highest quality JeCUrity promionals, meet supplemental need.11 for HeMCe.'I, and provide accurate and timely accouming of oor effons.

Allied UD.ivcaal udenlllld6 !bat achiOVUII year over year c:fficicncics ia I vuy Important goal in ioday's ellmate. Allied UnivcrsaJ n:oopizcs lhat ow clients expect us to effectively share best pnicticcs and identify and achieve )'Qt over year cost eavings.

World Class Tralnbig Prognmli • Local Trainmg Resowces and apcr1S to help suppctt lhc moi:c than 11.000 specially-trained Gowmment Scrvic:a contract secmity professionals within Allied Universal•• portfolio.

Allied UnivenaJ worts with you in developing a customiud 1rlillins p,oamm specific to your lite and needs and requirements. We have trainers that understand tbe Joc:al miubtplacell. Allied Universal believes quality trainina should be the foundatioa of every &ea&rity prollJUl and we an: proud to worlt with ctiems who share this perspective. The value of quality trainina is demonstrated day by the performance of our 111:CUrity profeuionala and maaaaen. Corponitdy, woe have been rccogni7.cd u 011C ofTrainma M1P7Ancs Top 125 for seven comcc:utive years in a JIIIUASIS Oilllta ..... Saautty
l'fflclfmanct .-...-Oullcandl•
Security Tr•nln& lnlllMM Wimer
f rom Wt: Ric~ Vice Prnldtnt
cl SIiis and CUStomerS.W. for PSA
Slcurfty Ind t.!Drff lrent O'lllytn,
Allltd U!Mrul Vici Pfaidffl Corporate
Trtlllln, Md Drlalopment
row. We have alw received the American Society for Tninin1 & Development and C01p0ratc University Xc:banac awards and the Bnmdon Hall Award!! f'or &cellenc:o In l.carnina-Our VP of Learning and Development, Brent O'Bryan, 111d OID' oorporate lmfting Wlffl work tirelessly to design and illlplemcnt our award winning 1cammg development pro8f'8ll1 - tbe Alliod Univcrul EDGE ~ '""-W!!JlicdunjvttyJo0~U:91l!), Allied Ulliversal has invesled •pprolUJlllltely $3 million to develop our digital Leaming MIIIIIIF'lft Sy&tem (f.DGE) to where it is today. Since 2009 ._ have had over .5 million online couraes s11ecasfully complmed throughout our company.

We pride ourselves Oft delivuin& a CU$10mized security program 1.0 its clienb - ono lhat not only shares Bost PJ.:ti~ from other clients with similar requimm!nts, but addreacs diem', unique &ervlcc: needs. We work with The Ci1y of Palm Springs security penonnel to further c:uacomizo 1he training prvgnm we haw prupo&ed to meet your needs. You will find OUT Trainina Plan in Section C.2.

I : lfltl". ,~/11.-, ·~/li,.,,,t III rh, < '1tJ 11( /',i/m '>r•l' x•· li.11•1· rr.,,1pfr1,./ f',;., ~i\,1/'l" 1 ,,, fra11,rng /()()1. ,,jrh,•, Pfjfr,13 <l/ r/a 1 'ir1 ,if 1'11/it; \r"ioig, a,,, I 'J'R , ,,,,,fol'""' ,If'{) I 111,1i,·,I City of Palm Sprlnp- Seearlty Guard Servh:a

Page 82 of 124 ends

nou,9 1
•
Revised: 1/31/18
Item 1X - Page 93
!tLIEDUNIVERSAr
1 J(J(f'!•,. ,,r tlw 11/lic C •·s " ' /};,, C:itr 11/ f'c1i,r. S;11 mg.< lul\'t ( ompfc(,•d ,,,.. Cu.,·1omr.1· ~,:11-ic( 1111d s, rzsiri:"ity 7htillillf( tJ!uJ Jfoti,11 /-'1<(/ilinr 11,1iniug
t / 1/(r ;' " ' (111> otii,o:, tU th, Cii_\· ,,f J'tJ/11: Sp/'/11$!,.• lu•1, , (IIIIJl/i:f, ,/ (),, 7 /i.,.Jub n m,;;11i Cost Reduction Potential
Allied Universal looks fOJWBrd to 1eami111 with The City of P•lm Sprinp to achieve results that can only be •tlllincd by working toaedaer, Wilhcitccption to mandated cost increases, we wUI llrJCl 3% annual year-ovcr•yar-saving$ and efficicmcics through the ue of a proti,saioaal comultiq proceu. technology and identifyina best pnctice!I that have served our clients well. Tilt achievement of year-over->'=' ••villas and ~l joint improvement results 1111.y be direclly rclalcd to lhe City of Palm Springs lleCUrity bad get or may contain ideas that creatively use sc:c:urity personnel in waya Chat save The City of Palm Sprina• money in other Nllated ams. Depending on the nature of the idea, these savings may result in year-over-year savings in either lhc direct aecurity budaet or other related the City of Palm Springs budgets, Regular dialoaue between the Allied Universal manaplD.llllt team and tho City of Palm Springll will include 11affing levels IIIJd technology offeriaas to discuss possible cost savinp measures. We alwayi; wan1 to be Pl'OJM'fly 1111ffed lo meet the DCeds of the City of Palm Sprina, and the aecuriry program and through•~ dialogues will dctc:nninc: where: there •re opportunilie~ and synergies to right-size the program. With our technology division aad offerings then: ll«I potential ,yoergies to make scaffing levels moie efflclent. At a minimum Slllffing levels sbould be reviewed oo an annual basis.

Conclu&ion
Basod upon all of these service offering11 - many of which we oow deliver IO the City of Palm Sprinas, Alli~ Univenal ba.~ po5itioned itself u the secmity provider of c:ho.ice across North America. The invcsuaent have made in our govamllCDl Krvicc vertiw •nd local management teams is exteasive and n,prescnts the key difI'emitiator bet.ween Allied Umvenal and ow
CODIJ)etitorli.

We realu.e it is very difficult to effectively relay 1hc impact •nd enthusiasm of our employees and culture in • propow. Llbwise, ft undcncand thac YoU may have many questions rcaardina the programs and offin comainccl in our RfJ' raponse. We very much loolc forward to an intenlctive pRlSelllalion and review of our elite program in PClfllOl1 omo,, Of1l1 otJlllluolilg • faol pstrol of oon$lJ"Ut:JIJan ,.,..,. IJnt, We do our job so your vi&ion ror the City of Palm Springs public safety is a reality for the entire community you serve. In the following sections, we provide lhc detailed answer& lo your questions about how ,w ue ~•Uy qllllificd to pmorm our work.

Clty of Palm Sprh111 - Security Guard Services '

Page 83 of 124 ends

1206-69 I
Item 1X - Page 94
AttJEDUN IVERSAt
A.I Attachments A, 8 1 D, and I':
~----------------------------------------, A.I Follow the Jn1tn1cllon1 and properly n,mplm ••II eucaw boda Attadunept "A", "S:1 •p ... apd "E" that are provided In tbe RFP and lncl• de them here In your proposal. If appUNble, your -,edfti: request for Local Preference (rd:cnace Attacfune11t A) ud a copy of• valld bwd.nal Ucau from • Jarladlcdo• In die Coachella V •Dey II to also be l..:::: ln:.::d::.:a::=d.:..: ed::..:ber = e. =-----------_____ _ i20M9 I
A1TACHMENT 11 A"
•l'HIS l'OIIM MVST Bl OOMPU."'l·.KD AND IUBMl'ITllD Wrrll YOUR TECIINICAL'WORK

PKDJIOSAL
(Baawlep• #JJ•
REQUl'.81'8 llOlt Pll01'0SAL8 (U'P) # IJ-1,
VNAltMED UNIPORMD HCURITY SUlVICBS OJ" Cl'n' PACD.ntES
IIIUNATUJlE AIJTRORIZATION
NAME OP' COMPANY (PROPOSER.):

Ualftnal Prolecdoa &.nrke. LP dN• Allllld Vnlffral Securta ,, Service Tm.liPH0"'61 6JJ..J75-'7000 CELL PHONE: 6lM!NM60l FAX:

I. I havby ocrtify tb• 1 I bave 1be wthomy lCI Rbmh lhl'I Pmpoaa! to the Cll)' of hint SpriDp for die allow liJtcd lndlvtdul 01 IIO,qml)'. 1 oenit'y lbat I llavt the eulbority 10 bind myiielfTtlds oompany in a COOC1aCt abcndd I be --,fill in ID)' propolal,
Stm auo,, PrllJflDl &oJIUmltk'-

2. nc tbl.lowlq tdbnllation Jda,a IO the lepl OOIMnCt0t liaod above, wbelbet ID iadh1idual Of a company.

Plloe nmb u appmprialD:
l. If IIIC!Oessful, die CIQDlnlC:t lmgwige should Ider to mdmy DGq,any u :
__
All i.adffidual;
...X. A lbDhcd pannenlllp, l'lrlaerl' n•mea: Uamn•I f'ro1«1101I lervlU, LP - A oompmy.
__
A eorpontiod If I COlpll8tion, orpn;_. iii 1h11 mte nf:
l. My tu identi6catian nwnbcr 11: 33-1973846
PJMlt clleek below Jll yo11r lino qullliea Pa IAINI Rusin-• • defhuld I• lbe llPP:

City of Palm SprlDp- Stcurlty Gaard Servkes 10

Page 84 of 124 ends

Item 1X - Page 95
< t•tLIEDUNIVERSAt
_i_ A LGaa1 Busmess (llcemect wi&u1 die jun~ otftao COICbelta Valley). (:op)' or Cllffllllt b11siftess lioellsc II reqldNO ID be luadled lO llli$ delcwneGt. ttlY DI Pill UUIJ
1;; 10 r,11, I HUI ''ti l.'f..-f. ,.,-"' t-.-, c·,. •:>?to ·te,•, Mt .?Ill '°'
· tll,SNffl LICENSE
•u•rNlls& NAME:

AU!l!L' VNMacliJY 6F.CU1tnY eeA,/ICft
BU$1Nn8 LOCATION: Tf'l26 f ..... ll!LO lN
f'AIM-)IJ,°""21•
irlfCLIMtt'W' GUAMD IGtwlCl;t'

CERTIFICATE
8UHEta OWNlft;
UNNn!MLPNOt'1C't~~~
tl!Daflll.laeo
Al)m;NDA ACKl\OWl,ED('.~tl; .. m
u,c.,4141 ......... 201'.cMt811
1;~ .. nai. Oll31/18
rif R«!cclpt of any Addcada ls.sued by Ile Cil)' b this PJi' ib mJl!irwd b)' including th(, oclcnowkdptm w.'ith )'Our proposal Fllilart m aclala,.,1edge die Addenda iswed 1\11)' mull in )'Oar PR11J0511 bcine dettned nol)-nJ,pollsi\'O. lJI UM 1p1ce pnnided bdcnl·, pk!asr •ctm-tectge NCdpt of ucb Mdebda:

Addrnd11111(1) ti I ts bafbr aclmowleqtd.

BY ORDER OF THE CITY OF PALM SP•RINQS, CALIFORNIA
~1', 9u.uu,
Pt"oeurement 89eci•R•t rr DATE: May 16. 2018
ADDENDUM ACKNOWLEDGMENT:

Proposer Firm Name:

Authorized Signature :

IJnl.V La .1 P1<:.l.•,1<1l.Jo11 Se•.v ic6 LP d/b/.;.

Al l ~eo Un ~~erne l ~~cun ty Servic••
Cate. Muy 20, ~:01
Acknowtedgmen1 of Receipt of Addendum 1 Is required by &lgnmg and returning a copy of ttiis addendum with you, re~rise Falture to 11c1<nawledg11 this Addendum mey result In your RFP being deemed non-re&ponalve.

City of P•lm Sprlap - ~urlty Guard Senire, II

Page 85 of 124 ends

7206('9 I
Item 1X - Page 96 720669 I
< ALLIEDUNIYERSAr
A'ITACHMENT •8"
-mrs FORM MUST Bl COMl'LE'l'I.I> AND SUBMITT'U WITH YOUR 'IT.CHNICAI.IWORK fROMSAL (Rnwlope 11,-
NON.COLLUSION AWIDAvrr TO Bil DICIJTED BY
PROPOSER~ IUBMffl'D WIIU PB:Ol'OSAl,
STATE OF CALlfOIUOA) ••
COUNTY OF IUVEllSIDE)
Tht andllrliped, liciQB mt duly !IWOm, dcpoees DDd aays that bear the u Stey: 9!!a of Yf!IYmal Scat91, LP Mt• AWe4 U.al\'IIUI s .. rtty Stmea, lbc Jlltl1)' ma1ci11e die foie&oiQa l'lupmat. Timi die Proposal b Dat mate m die lntemll of, oz cm 1111 behalf o( ay cmdisclo..S pascm, ooqimay, 111too«lldcm, orplill'llion. Oil COlpGrlUOD; lbal the l'rapolal ia ae,mlne and DOt COiiusive or sham; tml lhe Pivpmer llu IIOI d1lec:dy or IDclnGdr hMued or 80lldtgd any OlhcT Prapolcrto put ill• falaeor llaam Pn,posa1. aml lmllDC dirwllyor illdirecd)' colluded, compiled, ccmnl¥CCI, or l8l1lCll wi11I •lly Propoeer or 8D,)'Olltl ebe to pa in a lhan\ Proposal. or 1kat tD)UIO sli•ll frOID Propoma; lliat !ho l'lvpoler- ha.• not In ay nannar, dined)' m tDllireclly, llllllht by~ commnnbtio11, ccASfeleixe willl anyone co fix 1he Propos•I plicc afdie Proposer or ClJ albcr Plopoler, or cio ax uy oyt(bead, proll, or cost elmnml ofllle Pn,poal prioc, orofllla1 ofayoGaer Pros,oeer, orto ICCW'C•ny acbamap •p.imt 111e pub& body •Wlll'CIIDa t11o GODlrlGl ar •ay0.ne illtllr"1od ill 11o PfflllOlld caatr•ac; Chai an tta1emm• ccmeaioed in the Pn,posaJ .,. ING; mul, fbrthar, dlat the Proposer Ila JIOt, clnody or IDdirccOy, 1ubmltnd his or Im Prq,oml prioe OI' MY b,oak:idown thereof. or die co=ntt 1hcn.,af. ar dMIJled iGformlllon or dab rolatlvie Chenot er paid, md wUI lllll par, lllY fee to ID)' ooaporatioa. panne.•lrip, COlilPIIIY, 8SIOdtcioa, orpmation. Proposal ~. or any 0dlet member or~IJ' ••~ftbcalalc I coDusivc or sbam l'rc,J)Olal.

By: Sfm (:JaJOD ,_,.5..--:::~= )
TIile: ,m1ai.t. ~ -
Subscribed 11111 ,wmi to before lllC 1ru1 ~...... chly of f:':f4.y , 2019. aty of Palm Sprlllp - Serarlty G11anl Servlc• 12

Page 86 of 124 ends

Item 1X - Page 97 12-0Ni9. I
!LUEDUNIVERSAt
State of Califoma
eountyof Om.~!.

On .\:k).~:._2Q1.2D1 'l befonme,
Cl ,
personally appeared )/(_ l { C.-lit1'{··, \

CALIFORNIA ALL-PURPOSE

CERTIFICATE OF

ACKNOWLEDGMENT
wno pro* to m1 on tht btJIJ ol mlSfactory ~ctence to be the person(sl whole name{s) ls/are subsalbed ro the within instrument and acknowlqad to me 1hat he/she/they exe,;uwd lhe gm~ In hlslher/lhelr 1u1horlted C6pa<l1ytlesJ, Md that by his/her/their signature(,> on the lnst,Ufl'leflt the person(sl, or the .rnlly upon behalf of which the person($) acted, executed the Instrument.

I <ffllfy under PENALTY OF PERJURY under the laws of the Stall} of California that the foregdng J1Na9raph Is truf and correct.

WITNESS my hllld tnd officitl seal .
......... 4~
_
7!:J~~(hl·{~ (Sl!al)
--
·
- --- - - OPTrONAL INFORMATION
llll1-,gt, rh• lnllormorlan In '"'' <fft/on ii noi ,vq.,irl,f (>y IQw, if <;t•ukl ptttvtnr t,oudulflm ,.,,_.,, 11ttd 1i:urradtnwn1 al rh,s 1 od.nowt•tJgmtnt 10 011 ""°""'OtlHd dO,r;menr ond mo,-p,ov• utalul ,o i>~tt<>nJ tr"1tnq "'' rhe at1odrftl tlnn,rrwnr Description of Attached Document
Tre pm:eoing U?rtlfic.al~ ol h:knowll!c/91r-P.nl is 111ta1 herl 111 a ck>< um!'ffl lili.dlfor the purpose°'. Uc¥ C,o(~,.,,, A«ld•tu+
G iy fl{. 1 a, lJ\. q>< i~s '(\ ~')~a-(
cont1i'lmg __ p•~• and dated
i~ slgii11~1 r.;i11•llly oc .au1l,urlty •J./lolP asU ltGMIM 11) 0 A:lllll't,,-nftn
D Carsar.a O'llm(I:

I 1 w~,uto,-,.:.o,
Q • L ff'll~r.11
1 r,ulMl(Q
Cdwr·
lll!'P't!Wnting.

City of l'alm Springs - Security Curd Su\'lc:es
I
Mott,,,d d#Slpe, lfft,"11ado,,
"°""'"'rcwan,t,, r,t, .. ~,Mdtncie:

LQ 1.,,,..,)., ,.f,t,o'o,.,., 0 aedatc ,... .... :c,;
N,.o,1t1 --= b C4UIIIG ,n """'·,rourrv 01\
Pig~, ! .... ,'
NOUI)· eofllact
Otl,el
I /Clil_,. StntrJI
I i
13

Page 87 of 124 ends

Item 1X - Page 98 72{1669.1
!tt1EDUNIVERSA[
.A1TACHMENT "D"
11'('1118 FORM MUST Bl: COMPUTED Mm SUIIMITJ"EI) WITR YOUR TECHNICALIWOR.K PllOJIOS.U.
(EIMl.ope #1)"
CITY 01' PALM SPRINGS, CA
CONJ'LlCT OP INTUUT AND MON-DISCRIMINATION CIRTIJ'ICATION Conflict of l.acues1. Conmltant aclmowlcdps 1bat 110 o1lioer or employee of lhe City 11111 or allall hive any dired m mdirect finaDGial merest in dll• Aareflnaenl ao, mall Comullaot eoter lato -,, 811rmlall of my kind with IISIY 5'1~b offloercr emplo),eo during the 1am of chis Aal~ llld fw ODO year dlll'ea&r. CoU1lhlnl warrmts lbat Coasuham Im IOI paid or livm. and will not pay or lf9e, any 1llird paty Ill)' money or otbml' coaeideratioll in exchanae far obtainiaa l:his A~
C.w.mat AplMt Dlffmlhladoll. m ~n witb iCs pafbmwloc wader lhil AarccmlBI, ComubatU shall not clisulnllw apiml ny employee°' •bat for ~c beca\lM of'ICIIIII or parcei¥ed race, rellp,a. color, •• qe, marital 1181111, anccscry, aational origm (I.e., place of orialn. DIIJDta,adcm Slaall, ~11Q'9J or J.iaauiltlc or ethnicity), IOXml ~. pdcr tdaldty, aend.er .....-. phY$1oal or meatal disability, or medical condition (etdl a "prOhibiwl buis"). CAmlalltn 5baTI dat applioam en: employld. and that employees an, durirlg lbdr employmc:.nt. without reprd 19 1111)' prolu"bitGd basis. M a '10Ddition precedCIII 10 City"s lawflal ApllOhy to enter dtlt Agremnem, and In exec:adna flltl Apeemmu, certifies Chat its ICli.om ml oml11lons bereuDder sbatl IOI iocoaporalO Dy discrimination 11'WD1 from or nllltd lo lily pn,hibir.ed bail bt ay ComwllDt acdvlsy, Including but aot Ulllitod to die followfn&: llp&QldiQa, demotion or tru1fir. rcaraibncat or roetlli1ma11 lldvertismg; layoff' ar tcrmimdiont 11111:8 of .. y Ot odler fonm of eo~IOfli and actectioD tm aainiDg. iDcbJcUaa approoeicamp; and flll1hllr, cbal. Coaaultant is ill ftall complilnce with lhe provision5 of Palm Rpris.- Municipal c.ode Scclion 7.09.040, lncbxliaf withoDt limitation the pmvhkiG ofbeoefits, rclatmc to nan-ctilcrimination in city 0Cllllra0ml&·
NAME 01-· CONSULT ANT/VENDOR: Ualwnal Protectloa Sen1p LP IINa Allied Ullhenal Secarih' Sen1m
HAMB and TITLI! or Audi0rizecl 1tepaa111uve:
(PriDS) Steve Claton. Pnald~J. ~=•=w...,est~•-•-1-e ______ _ SignabR md Ollte of AUthofi,,\od K,,,1-etQtaUve:
(Sign) - •• • £ ( .._ ··-·-
City of him Spriq•- Security Qa1nl Servicff J4

Page 88 of 124 ends

Item 1X - Page 99 1to669 I
!LLIEDUNIVERSAr
PVBLIC INTEGRITY DISCLOSlJU
--APPLICAN'ri>J~l'ORM
l , Nameof P.lllity UalftJ'DI .l'ntedl1111 llnk,eU'4'b/a Ailed u.m,..i llec11rtt)> Strvlffl

2. Ad• ofinlilY (Princ\,lo PM otlhaatn&lll

3. Local ar Califonlia Mldras (If diffi:rmt lbau #2)
n-ns t:afleld ....... #150, Paint t>ttert, CA !lllJI I

3. Stu: wllcrc F.atity la llc,-.4 wltll S-..'Y of SIMO
Callfln!a
I lf Olbor 111111 CaJil'omia, ii the Smily lll£o Ngillcrcd ii Callfiimia2 181 \'11 • No I 5. T,i,eaf'Entlt)'
I • Cozpomion • l.imiltd Liabilil)' Oomplal)' • Pcrme,sblp a T1111t Ill OCbl:t <Pb"-tipeeify) l..imk9d l'u1nenJalp Dawll~ .111-thw \'let ........
~ !Jpna.16Sccretan·
Immel
City of Palm Sprtaa, - Ste1trlty Guard Servieet
• OlliccrD~DMmiberDM....-
C Oeaeral P.., C UmilCd Par1Mr
;i~--
Ill OftioerO Dinlcb D Member C M-.gcr
COenetall'lflllllr• LimilEdhnller

COIIIII
Ill OffarD Dinx:1111 DMember DM&-,a
D 0--.I PIIIUUS CJ Uai1ld Pll'IDer
• Otlla

Page 89 of 124 ends

IS
Revised: 1131118
Item 1X - Page 100
!tUEDUNIVERSA[
----------
..
--
DAMPU

IANKDOI
50%, ABC COMPANY, JDC.
[111m8of~J
(peruamqc ofbcnolcw lmmlt iD Clllily encl ume of auityl A.

1.1%
7iU.lnnal Senlcel., Amll'lu, LP 9t.8%
1-c
_
--- [perccdqe of~efgl i1ltcmt i,ncri)' and amc ofell1i1)'J l
I ii (DIIIIC ofo....-l~r)
I
' ; "it"
I. [nameofowwfm~r)
A.2 Bacqround and Qualification,
A.1 Describe the nrm•, blcqrouad and quaUlkatlon1 liiiii; iype or effort dlat tlll• aervb win rcqutie, apeclflcally I Iden erlenee with mevaat accwtc aervtcm ••c:esshll co leted or llmllar _
me
_
an
_
cl
_
ac
_
o .... ,e. _ ____ __,_
7206691
Allied Unlver..a Govenuneat Senlces
WlloWeServe
AlHed UDlvenal has been •acr:essfally provldlDI uearity Hniees to tile City ef him Sprlap uadtr U.S. Secarlty As•odak for die past 5 yean. We are recogniud by 011t elieiiu u the industry leader, apecializiug in limic ~on and IICCf.&II control co municipal, swe and federal goYffllfflcnt facililies and qencies, iacJudina:
• AiiP.11ni. • Fedllml Oovemmeat Agencies
• 13 UIUlC'I,! Wl'lU ~t WCUl l>IAA\;I} • IDICl"Daliollal Financial Agencie. • City AdlllUQtntive Services • Mwi ... Cowty ud SWc Aaaicies • C~aics • Poru.1r~ Authorities
• Courts • Public "Utilities
• Federal, Civilian and Defense CoJ,tractors • 1 !!!l!ll~~IOn'TranMI Aul!"!fl~~ Govenameat Sen1ea Division provides mon than ...
• 25,000.000 mm-hOIIJI of 1m1ed 1111d IIDlnDCd 1cwrity services to Federal, ltllte, and muuieipal aovcmmw facilities •tion~ annually
• Jl.000 apccia]ly-traincd Govemment Services conlTICI 5CICUrity professionals • 2'75 Fedml, llalc, and loc:al clients • 500 govemmeot facilities; 11P to Zot locations llllder • single contract City of Palm SprfaR1 - Security Guard Services 16

Page 90 of 124 ends

Item 1X - Page 101
!.LLIEDUNIYERSA[
• Multiple state-wide MSA OOlltraclS
From IIWI experience, the Company fully undemand., the complexity of maintaining compliance with rules and rqiulatiom \\-bile providing the req~ security &erVices and the need for qualified offims. While ach c:lieat convact is unique in ,c:ope and ,iz.e, typical facilities the ComplD)' &eeun,S include:
• City Hall, C'.0UJ1ty Comlbouse Complu, State Capitol Comph:xcs ud 1.-cdi:nil Fac:illdca • Courthouse•
• City mt Cowlty Ageocie5
• City mt Qiaaly Health facilities & Hospitals
• County Juvenile Aasossment Cen1er8
• City/County Water and Utilitia
• ParldDg Facilities
• DataCcntcn • CityJCowlty/Federal Child Cm Centers • MOWJ Vehicle and other Licensina Faciliti~ • Soc:ia1 Security and Human Servic:es Centers Gownunc:at Senkc. Membenbtps
• l•tem•dou.1 Anoeladon or Chiefs of Police (IACP)
• Nadoal Sltriff'• Atlodatkia (NSA)
• Nadonal Jnsdtute of Gevc:mmut Procarement (NlGP).
lbe CompllBy is IIClive wilh the US Departmuit of Rameland S.ulty/RomeJaad Seeartty AdYllory Coanc:U (HSAC), spcoitic:aUyonllumln nfflc.klna wuea. Wean, working withDHS to cleplaytrainingand iDcrcuc awareness of the illdicaion of that crime 1111d worlang with clienls 1111d government 11FQCits to Dlitiple it.

SEC.URING
f Ht iARGE!rl'
G~RNMENT

FACIUTIES

IN THE USA
(i' /rC\ .J)
Al:ttHI UN IVERS AC
( I .
- -
-
(8) ·$
The following table liBt5 variom IDIIDicipal, county, state and Federal c:lierus, the HPW of IICTVica provided, IJld when services began.

City af Palm Sprinp-Seearity G .. rd Semeet 17

Page 91 of 124 ends

72(16M 1
Item 1X - Page 102
~tUEDUNIVERSA[

HOURS PER CLIENT

WEEK SINCI
-
MUNICIPAi. CI.JENTS
Ci!l of New York, J'1Y 38,000 2006 Cit., of Dallas, TX 2,IOO 2015 Citv of Las Ven.'- }.'V flOO 2000 -·---
CIJ of San Aatomo, TX 4 •. S00 2005
Citv ofMi.i Beacli;""FI. 1,100 .
-
201S
I Cuv or Palm s .. na..,a, CA ..... sss 2014 - -· C!!l ofDeaver Wetef', CO 1,000 2016 Cit., ofAtYada.CO 800 2016 _
COUNTY-WIDE CLIEPfl'S J
CounlY of Broward. FL 5,000 2010 countYofMiamfo.lli, FJ. 10,000 2009 -
c:mimv of San CA
-·-- 6J:IOO 2008
Colll'IIVofSan rn-.. CA ,UDO 2008
Countv ofLol :==o= CA 36,000 2015 • I
Co1m;,v of Saa Mateo, CA
--...
2,500 ,J _ 2010
CciinlY of Vcntwa, CA 3.000 j 2015
Adlcoumv, ID l.:MJU 2011
Clm: C01111~, NV 1,500 200V- - g:z,m COlllltV, MN 2,500 .. 2014 1tyof · PA 2,400 2012 - - ! Adams County, co 700 2009
.. ·- -

STATE CLIENTS
State or PCDIIIIYlvania 1,000 2008 I
Stale of New Jeney - - l"i,000 - - 2008 State of Nevada •·- 3.000 -- 2010
Stale offlorida- 4,000 2009
State of Arimm $J.5M r,a 8m1Um 20J8
Stille ofOllio
---·• - - - 22 52 2016
Slala ofllTinois - -· - -~ -- 2017
FEDERAL CLIENTS ~-
US Dept ofHnmcland Sccurity(FPS (WV NA Panhandle) 5,S76 2013 US Dept. ofHomebnd Secwity/FPS (Teonenae) S,480
-
2012
-----
___,J
Cil)' of Palm Spriag1 - Security Gu.ard Servlca 13

Page 92 of 124 ends

720669 1
Item 1X - Page 103
< ~tllEDUNIVERSAt
The following 1able is a wnplillg of clic:w auvited in the JJU1 five (S) )Urtl. ,\US t ~O'- r 1 m11~11 1 Ct1,(<1111~!',
Cmtemer l~IOII 1)'pe or Senke Houn Cutomer Slnte Name perWeell I Amtrak Nationally Anncd mid IIDUDICd 11CCurity for train statiom l,000 2010 and maintenance yards Anny and Air Global Hcadqiwtm, Am:lcd and unarmed
Force F.xchangc Dalles, TX security, multiple filcilitlea, Dq,artment of 2,SOO 2002 Savi~ Dcfemc fiacilitiea md ~Ill
Armed and mwmcd security at 1bc Klty Bailey
City of Dallu Dallas, TX Hutohlmon Convmttion Center, Love Field 10,000 20U Au,,ort and the City's Water Dcpanment Jiicilities.

Cilyo(
Armed and wmrmed ICCUrity, includes city ball,
Richmond llichmond, VA wats department, llbniries, and olhcr city 1,500 2006 facilities Anncd imd umrmod aceurity at City Hall and
Ciiyof'San
adminiatmive buildinp, comthOUIC5, faciliti•,
Antonio SanAnlODioTX libruies, and other city buildinp as well WI 4,500 200~ IUIIIIDal KC:Urity for the San AntonJo IDlmlational Aiiport and Stinson Amie1d.

County of Los Los Angeles, CA Armed and unanncd security for lhc county 30,000 2016 Angeles admlnistratiw: IDd healthcare facilities.

AnnlDd ml unarmed SC(;urity for the county
County of San San Bmmdino hadth and human service• division, admini$tration buikliDp, family scrvK:CS, 11,000 2009 Benwdino CA courthlluses, and che County's genend aviation facilities, Chino and Apple Valley.

Armed and wanned 11eeurity for the county
health and human services division, to include
County of San San Diego, CA hospilals, clinicl, adminls1radoo bulklinp, ml 7,000 2008 Dloeo lhe pB)'Chiauic hospital. Amllld and unarmed security ror the county's folD' (4) general
aviation airfields.

DC Water& Wuhlnatcn DC Anncd security for the watallCWCI' syst.cm. 2,SOO 2006 Sewer Authority critical infrastructure facility Las Yeps Clark
County Ubrary Las Vcps,NV Anncd and unarmed security J,SOO 2009 District
City of Palm Sprt.aa1 - Smuity G•ard SerYkel 19

Page 93 of 124 ends

7206f,9. l
Item 1X - Page 104
I
!tUEDUNIVERSAt
- - -
.
.-. . -
- -
,\l:~ (;;n t rntHrnl l'u,ttoinu·,
..
-
-
Customer London TypeolSffvlre Hoan Clllto!H!'Slnm Name perWeell LasVqes Armed and unarmed ll«Urity for water/sewer Valley Water Las Vegas, NV 2,000 2010 . District !l)'lltem
Annocl and unarmed security, propm includes
Miami-Dado Miami,FL <:OUnty builclinp, courthou&CS, water dq,artmcnl 28,000 2008 County and pel'IOQl!el screelililg services (wadors and cmployoes) Ill Miami Jntemlltional Airport
Phoenix Valley
Armed and W\81'111ed 1eCUrity
Phoenix,AZ Tnnslt eftvironmcnl - riding lht 8ystffl\, fare 2,SOO 2012 Meuo enfon:ement, bu~ revenue collection, etc, Wat Valley
Demonstration Buffalo, NY Armed and unarmed security fur DOF. 11ite 600 2010 Proj~t
A.3 sutlooanuton
A.3
-
lndbtt
-----
tile name of -:---- uy 111b-eoJ1tr1ctor --"""'""firms --or ~--~- contracton that will -=~~---- be 11dllr.ed to make --------~ up your team If applkable.

Deseribc cacb 1111>-eontractor'• qullBc:ation1, bacqround and specific e1pcrtlsc that they bring a, tbc required IUVka.

Allied Uni venal dOCI not aaticipatc !he need to me subcontnicton for the City of Palm S~ (01 critical delivery servu:e.<1 as intend lo IIClf-pcrfonn lhe6c services. HoM:ver, if this is &0mclhing that the City would lib to punuc. ll"t will work elollely with you 10 detmmne the proper mix of services and markets which would best addrca your aoals, We maintAin II rclati005bip with a wide number of di"YCrSC 1111pplicrs and would prefe:r to identify 1bcsc guppliers after woning cloacly with the City in rqard.,; to your prefenmce5 in liCSVic:a. 5upplie5, or marbt.'\.

City of Palm Sprhlp - Sffllrlty Guard Senim

Page 94 of 124 ends

7206<,9 I
Item 1X - Page 105 720(,61} l
!t.LIEDUNIV ERSAI:

AA Rcfc:rcncet
A.4 Include • minimum of three (3) refcreaca of rectDt cultomtn for who 10ur firm bu pnmded tlndlar IUIM'mtd uniformed HCarlt)' Nn'lal u eontcmplalecl henlll. Yoa mut lndllCle die aame of• coatact penon, dletr dCle, and a carreat pbone • amber, tu a•mber, emall addras• ad bUlltO addrea aloq with• brlefdacripdoa ofalle .eope of work and cost for ach ,aecaafally compleW menaeed projtc:t.

Our clicll&li can best speak to Allied Universal•~ oommitment to quality security services. We have a repulltlon fur becoming an integral part or our clicnlli' ICCUrily programs and building tong.te,m n:latiolllmJl5. Bcx;IU$e Ibey value lhe imponm;e of a 1trun,g pe.dllmlhip with • CODtnlci accurity company, •nd bcca111C they appreciate an of our eO'orts, our c:liCIIL~ arc willin& to speak with you about their c,q,cricnccs with us.

Compuy Name1 Elunllcnrer Mldlcal C',eeru
Project Addm& 39-000 Bob Hope: Drive, Rancho Mirage CA 92260 Type of Facility:

HOUIS per Week:

Service Scartcd:

Customer Name:

Customer Phone:

Customer F.mail:

Scope: of Service:
1106Jlital
12'0
2012
lim Beringer
?60.340.3911
[email protected]
foot patrol. vc:ruclc patrol, dispatch, Qlllll]land center, obiicrvc and report Company Name: Deirert CrGUinp
Projm Address: 72351 Paintera Path, Palm Desert CA 92260 T)'l'C ofFacility:

Hollll per W.ek:

Semc:e Started:

Customer Name:

Customer Phooe:

Scnpe ofSenice:
'
Retail Center
Full IIClVice pauol ae<:ount
201S
' Uta FiTillt
'160341.0258
lita.frost@dm: . .:om
Fnac pauol, vehicle patrol, ot.erve and ropon
City of Palm Sprlnp - Security Guard Senlce,

Page 95 of 124 ends

'11
Revised: 1/31/18
Item 1X - Page 106
< ~tUEDUNIVERSA[
Company Name: .Rlnrdde Couaty Courtboure (Lal"Nlt .l111ttff Coun, Blydte Court, Palm Sprlna• Court) Project Add!us: 46200 Oasis Street, Indio CA 92201
1')'Pe of t·ac11ity:

Hours per Week:

Service Started:

Customer Name: C\lslomc:r Phone:

Cuswmer Email:

Oownum,nt
470
2015
Captain TimOlhy Salas
76U63.8764
tsalas@r:iveraidesberifJ.org
Sc:opc or Service: Fronl cnuaru:c mclal lllCI Winding. baggage check, monitor command center camm1..,;, fire alann audit, obicrve ..t report
SECTION B: Proposal Organization, Conformance with RFP Instructions and Demonstrated Understanding of the Overall Project and Requested Scope or Work

8.1 Uodcntaodiog oftbc lnrtructioo5
B.1 Carefally review aad verify that 7our propoul Is well orpn!zed UNI folJowl AI..L OF TB.E INSTRUCTIONS on proper •ralllllzaUon, fN'llllt, order. and eonftl'IIWlee wtUa all reqa1rtmeou. lnclacUn1 any and all nq'lired lipalara, attadaml!llts, aclmowledpmaltt, or odm docamenb that are required to be 111bmltted. Fallun to folio~ the lmtruCtiom may n11uU hi your proponl bllD& a1111-r1apoulv1 and rejected fnlm ccmllderadon.

We have caref\llly reviewed all of the instnaclions on proper cqanizalion, format, order and confnnnance with aU requiremencs 111d have <:0mplicd.

B.2 t.:odtntanding ofcbt Project
~ Without ncldn1th; Information n:prdhla the projed wrbatlm u tonta!Md bl thl1 RFP, convey )'Our 4mraU aadenwuU111 of tbe proJeet/tervlres and an understanding ort•e Chy'• upeaatlons upo• Implementation of Ille of dlaeNnlai.

Allied Univeral provides both armed/unarmed &C1rVicos,
vehicle and foot pe.uols, traffic ud parkina control, ace• control and CCl'V/Security Opondons C.omer (SOC) stafti.aa, Ufe/Fire Safety llffllices, emeraency response and all
IIIIPCM•ion and on aite mamacment of' the programs. Our 8CCUrity program for the City of Palm Springs wi11 be explicitly designed to meet che requirementll of the City and also conform to the Jtringc:nt n,q11ire1D1111ts of Allied Univenal. These specific~ ioclude, but are not limited to:
• A hi&hly qualified service manager dc&jpatcd lo die
coatract, supported by DlQ)erieoc:ecl, loc:al branch
mana&CfflC!lt and reaional cxocutive manqcment
Oty of Palm Sprln&• - Sclearity Guard Suvfce•

Page 96 of 124 ends

Item 1X - Page 107 720669 I
!iLU ED UN I VERSA[
• Site-speciflc recruiting, IICl'llelling,. and hiring of sccurlty offlccn via local recruilelS dedicated to die Palm Desert branch IO emwe Mufficiem suifling and tbc: right officcn1 for the City. • AutOIDltcd staff' schedule systems and documented proccdUTell to prev1111t officcn &om n~lltll<Hhow5 and a notiftcation s)'Rtem to alert Allied Uni vc:nal IDd the: City for quid. rcapomc and raolution. • Company-provided Wlifonna 1111d appcanmcc standards to rqm,&enl the City of Palm Springs with the utmost profes.,ioneli1m, at no oost l.o the employee.
• Award wimlina training propams seated toward the Cily's 5f)e'ifi0$. continuously monitoffJd through our compliaau tnicking S)'fflms. Ail officers are licmased and compliant with State and looal rcgulatiom. • Speciali:r.ed AIS1omer service and concierge,, "White Olo\'C" !raining program «o ensure officers make customs 1ervic:e a priority in their daily activities.
• Internal audits, rquluty &<:beduled quality buwims revieM and program penonnancc ~ts to cosure compliance ad AIU.faction. • Emergency respomc and wra coverage plaQ, inchidui1 AEOICPR and fmt aid traiaiaa, • EJectmnic memods of monitoJ'Ul8 security professiODlll activities, perfonnancc:, attendallcc and daily activity mid inciden1 reporting.
• Allied Univmal', 6ekl 1upervnor program provide$ after-bowl post impections. qoing trainina, and emergency support. Thil Is at no additional cost to the City.
• Formal retention and inuntive programs rewarding offkcrs for longevity, hard won., good judpient and cominuous improvement.

B.3 Key IHue1
B.3 Identify any "key" or "crffkal" Issues th11 yoa believe may • e!KlOllatered h11ed on the company'• prior I experlaaees; UNI provide tteps to be taken to euare die IIRes ldetitlfied do JI.Gt 1trect tilt 1ucceafol perform.nre of die ten1ea. Cardally ~" tile Site Map provided. . __ _
The risks IDd mitigation strategies uwc:iated with lhe guard fon:e ind1lstry are similar to our i:limlli tnratasie!I in that thee both back end (tn.,uran,cc) and front end (cawtropblc event) rim that Jlet.d to be minimizod. Al Allied Univcnal, our sarcty find approach 1111d safoty ambassador program is the key to helping our client!! at lites llCl'06S die cx>untry to reduce risk each and every day. We ahead or lhc industry when it comes to wanal man;ll ll!1d 111n1eys and keeping on cop of irends throughout the industries we serve. What do our clicnls spend the molt lime trying co prevent, which aspeotR af rislc assessmeot ere most val\llble, and wbat are yollf main obslacles lo providiog a safe environment are all qucstiom we an aUl there akina so we can belJ, oipnizations eudl N the City of Palm Sprinas deploy lhc right leehnology, secwity plans, risk llliKlnlllllt tool&, stress teslS and drill& and even provide aafe1y and mcurity lrlDDiag to mkeholders at the she along with training our ICCUri1y officers to anticipate 1ituatio111 botb ldore they are hired and onaoillg oo • rcpJar bmri11. Our goal Is to become a 1n1e partner with our clioJlts and work together aharina best pncuces, expeltise and mategie11 fc,r risk mitiption for everyone.

City or Palm Sprto11 - SKUrll)' Guard Servlctt

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Item 1X - Page 108
( J.tLIEDUNIVERSA[
SECTION C: Assigned Supervisor/Account Manager and Staff Qualificationst Experience and l'ratnlng In Unarmed Uniform Security Services C.1 Project Maoager/Supervillor
C, 1 laducle tht buqna11d, nperleue. tralnlag, eertlfltacfont, and re111me(1) of tlle Pn>Ject Manapr/Supenlsor and I 1 _!~ panll tut yoU" firm " 'Ill ulip for tllll contract. _____ _J_ IAo Leen -Allied Unlvenal Service Manager ,Semc:e Account Manager) Leo Leon m.eotly joined Allied Ullivaal in bis new position 1111 Service Manager tluouah the U.S.

Soc:urity Associalioo IICQ\IWlion in Fcbnlery, 2019. Leo is rapomible for tbc ovcnigbt of daily operations ud compli11Di:e for sevenil aC00\IDl.s in the C-oachella Valley. His position as Service Manp illc1udr.s recruitlq new personnel, managing ll(lCl)lllllS wilh • heavy emphasis in working with clien!s, attendina climt mcetinp, i;ite security asscs,meQbl. By developing i:ommunicativo relationships with his clients, I..eo 111 able to understand, identify and execute innovative solutions for each clienl's specific sec:utity reqwmnents.

Allied Universal Security Profasioaal Steven Otto - Working •t the On· or Palm Spring• Aceo1111t
Steve serves in lwl c:ummt posmon for 1he City of Palm Springs ace.aunt u Supcrvitor in char&e of 15 8CC\llity offlccni., tn his position be is respoDSl"ble for dally opmiltom and 1X11Dpli•Dce for our accounts wider the City af Palm Sprinp (IOJl1JacL Sreve has been in~ security illduslry for t I ycan. Steve iJ a natiw ofChiQ&O bl&vin& mDllBled to !he Coec:bella Vllley in 1992. Mr. Otto has served tbe City of Palm Springs ICccmtt for 8 ycan, During bi1 wilh 0\11' oliCllltS he has eSIBblishcd exoeltent n,latiooships with City employees and the Palm Springs Police Dq,anmcnt with daJ1y intenctions. S~ received certilicati01LS for finerm, chemical agmt, balOll and bandcuffii Jack M. Ren1baw. CSP -Allled Univenal Regional Vice President. San Diego ud Pallll Dm!l Jack Rmlshaw ha been emplo)al with Allied Univenal 1iru:a 201 I. During bi.ii time with Allied Unlvasal. be held the position ofRqional M•napr IUltil he was p1mwced kJ ReJiollll Vic:c President in 2015. Sim.e that time, be directly IMll'lillm all accOWlt activity and operations within lhe San Diego and Pabn Desen Reaion with a bands oo and accessible, client ccnlric IPl)J'OllCh. Jack is acco11Dtable for all finaDcla1 and ldministmivo 6-tiom for l«),OOOt ..,_. per week with 4,SOO employees. He direcli eompliance of security managemeat mc1 staff wfth - •.blisbed policies, procedures, and llaDdanh, including ma1111glng ,o potential tbrea1s, deploymml of resources, crime trelldin&, mobility units, lcwnged law enfOfCClllCllt partaa'Bhips and ovcnll visibility in lhe marbtplace.

Prior to joinina Allied Uni\lCl"Sll, Jackbeld OCher RWUliemenl po1i.tiom since 1979 siachu Oeucral Manaacr, Genera.I CaatinBs oorponnion (7 yea111); Senior Vice President. N11w Way Landtc«pe (S years) and R.eaional Maoqer for US AirwaYS (24 yar tenure). J•olc holds a BS degree in Buslncst1 Administration ftom Sllppc,y Rock University, as well as, Univcnity of Maryland - Busina8H Management and ill • member of the following 111111ociations: Amc:rie111 Society of lndustrial Security (ASJS); Duildmi OWDCn & Maasen Associ•lion - (BOMA); lnstiwla of Real Elltate M•napment- (IREM); San Diegu Downtown Partncnbip and San Diego a..•mbcr of Commerce City of Palm SpriDas-Secarlty Gnni Servkes

Page 98 of 124 ends

120669.I
Item 1X - Page 109
~Lt.I EDUN IV ERSAt
Suzie Salazar -Allied Ullivenal Branch Manager
Siwe is a lifelona m.idcul or Pahn Sprin&s since 1972. Shu mowd briefly to Newport Beach in 1986 BIid joined 1he law firm ofGt'bson, Dunn&: Cnstchcf as I leaal secn:&ary. Sbe relocated bade to the dcsen in 1988 IO join the law firm of Schlecht, Shevlin 4: Shoenberser in Palm SpriJlp as a legal sec:n:wy aod paralegal f'or 16 yearK. She dec:idcd to cmbutc upon • carccr chlqc to tbe industry and joined Boyd &. Asi;ociate5 in 2008. While employed with Boyd, Suzie was rapomi'ble fur a lar-gc book of business aod her client montion rate exceeded indusuy standards. With !he Uni\lCR&I Protection Service acquisition of BO)'d & Associates, Suzie joined tbe Univc,sal family ill 2013 as Division Managor. In 2017, S111.ic recciYed a pn,motion to BranctJ Manager. Her auentlon to deiail, &lrOJII customer service and client retention iJ • true u!ICt to the De$er1 Cities oftke. Suzie bas volunteered countless hoUl'5 in locel pbillllllhrory charitiCII since 19119 llel'Ying on die Board of Dim:tors of Junior Service Loaaue u well u a 6-year member at Imp wilh hmr daughter in National Charity League and Is an active member of Community Assotiatiom lmtltute. Suzie has OQD daughter residing in San Dieso who just :received hllr Baehelor of Science lo Nursing..

Cbarlg Bobpenbe!Jer -Affled Uplyenal Vice Pnsldept. Government Services Charles Bohneuhcrpr entered the privalc sccurity industry more than a decode ago, briflgtng nearly 30 yur& of experience in the public and priYllle sectors. He leads Allied Unlversal's busineH in the local, state and federal govamnent markets to provide security services to public: aaencics. He ii. m;pomib~ for c:ontraet compliance, financial pe,fonmnce, sm.ice offi:rinp and brand development in i;uch specialties as airports, port facilities, cramit 8)IS1CIUS. govcmmem-ownod utilities, courtholl!leli and federal govermnenl facilities.
liis experience, in the pablic sector inl:llldes servina as • sonior advisor to Pennsylvania Oovcmor 111d Conner lJS Secretary of Homeland Seeurlty Tom Ridp, and at an appoialcc in the George H.W. Blllh Adminis1mion KrVin& on the White H01111e stllfl'. His private sector cxpcriencc includa serving as Senior Comultant with IBM and a IBM's l..iai1011 to the US Department of Homeland Sec:urity, where he coordinated the comp111y'1 efl'orl, ,upporting 1he establishment of that Federal Agency. He bas also served as Senior Vice President and Team Leader of Government Banking for Sanlander Bank.

Bohncnbergcr hol~ a B.A. in Political Science from Vlllane>va University and a Master's Depe in Public Administration from the UniVG11ity of Pcansylvania. He represmts Allied Universal 11 a member of industry-maled orp11izations wch as the American Public Transit A5socialion {APTS), lhc lmematiOIIII Association of Chiefs of Poliee (IACP), lhe National Sheriffs Association (NSA), and the National Association of Security Companies (NASCO) Fedcnl Prolectiw Service Advisory Council. He h~lds poshion.~ cm various commillees within dicte orpnizations md servea u • aubjcct matlCr expert to thllir membership, helping to develop best practices 111d mdw;try standards. 3 lO
3 s 3 8
I II
5 8
5 months 3
6months 12
City of Palm Sprtnp- Seculty Curd Services 25

Page 99 of 124 ends

120669 I
Item 1X - Page 110
<.~tLf ED UNIVERSAt
SECURITY OfflCDt QUALIFICATIONS: To perform thli job IIUCCCSsMly, the individual must be able to perform each es&C111tial duty satisfactorily. The requjm:nenta lislcd balow are ~tive of the knowledgo, skills, and/or experience required. Reasonable awommodation may be made to e11Bble individuali. with di!labililiM to perform lhe CBIICDtia\ fimctions. • Minimum high scbool diploma or oquivalent required. Cunent or prior military experieoce, or colle,c education In Ibo tecW'ity f,eld deairabk,.
• MiDimum profe56ioual-leve1 security industry upericncc rcquin,d. Prior uperim,ce in lhc law enforcement, military and/or eus10mcr scrvic:c bisblY desired. Prior mpcrvisory cxpcrienu required. F.xpcricooc in ,cbeduling, operations or other t\mCUODB of the 80Cmity industry a plus. Some client Iii.a may have specific requirement!, such as mall 11ecurity experience, that will be rcquln:d In addition to any company spccilicltiom. • Must possess a valid stalo (or county) ilsued Security Oimd license (in locations where such is required), or have applied and subsequently be issuod such a license prior IO employmont. As a condition of employment, CJJ111loyec must 111CU1Sfully complete a bacqn,und iavClltiption and a post-dfedpr&-empl~ent drug ~•- Additionally, 111 • coodition of condn~ employmcat, anployee mmt mainwn aurcnt active status of their Guard Licens11 at all times, and Dlllflt carry the liceosc at all times wbile on duty. • May require a current stale driver's license, clean driving reCOJd (no points in prior 3 yean), llld the ability to nkly operate a golf cart ud/or vduclc if aaiancd to a position requiring opc:ralion of 111cb vehicle&. • Ability u, write effectiw and concite reporu in neat, legible handwriting is required. WOfkina knowledge of penianal computers and Microsoft Office software and email a considerable plus. • Demomuated ability to be ve,y cuscomer service oriented, wi1h the ability to profasionally intie111<:t with all levels of individuals in a courteow awmer, and to clc-eJIClllate situation.~ before chcy become hostile or unpleaant.
• Eoergelic and focused pen.onality with a demonstrwled ability lo take initiative, 1ucccssfully handle and prioritite multiple coa,peuna usiamnents and effectively manqc deadlines. • Profcuional, arti.culale and able lo use good independent judgmont and disc:retion. • Oulatandina verba1 and wriuen communii:ation skills required. Ability to 11UCCCssfully interact at all levels of the organizatioa, ini.luding with clients, while t'unctionina L\ a team player required. • Ability to tt1Jn and coacli O\bcrs, and to d&ctiwly enf'orc:e post orders, 11ecurity staudards and company policies equitably and oonsistcntly.

PHYSICAL/MENTAL REQUIREMENTS A.ND WORKING ENVIRONMENT:
• While performing the dutim of this job, lhe employee i5 regularly required to \Ille boch hands, is frequently reqlliied to stand, sit, stoop, talk 111d bear (communicate fflbally in pmon and via rqu]ar telephone eqllipmllllt), and must be able 10 read compute,~ conetpOnd=<le and reports in Eqliah. • The employee must constantly walk, amid, reach wilh both hands and arms, and may drive a vebkle. The e~loyee may occasionally lift ud/or move up to 40 pounds. May be required to climb 118irs or on a J"Cllllar basis, May require periodic l'llllning. Must be able to perfonn dlosc d\llics in the event of a ~ty or IIIIICr8aDCY situation and be able tn tlllce a lllldership role in usis1in1 ocbm to pcrfonn these 1\incdons. • The job ii gcncrally performed in various environmmts, includina outdoon, hi plrldng 6tl'1letlns, and iD rotail settinp, and the employee may be &Ubject to advanc cond.i1ions such u rain, cold or heat for cxlalded periods of time.
• The ambient noise level is IISllally quiet, comii;tinc of nonnal conversations. business machines (copiers, printers, etc.) ad telepbonca, but occuionally may be abovc0 nmmal for poniom of the wf\. • Thc employte must be able to ooncenimc on details, work under deadline pressures, apply aound logic and judgment, end prioritize uub uad responsibilities.
• M\ISt be able 10 focus and multi-talk iD busy eavironmcnt, with lhe ability to ,ucussfully handle streMful situations in a calm and professional manner.
• MUS1 be ablo to clearly speak, N!lld and wrile EDglisb.

C.l Training Program
C.2 Provide bow your employees are edaeated, tnlued, and pnpared for 111111mted uniformed acurlty ttnieel. lnelude any tont.lnuln& edutadon or other lralnlna prop,nm lbat )'G•r 1!1Dployee1 m-..i attead to lr.eep abnast of curr•t ap cabJe lawt, coda, ud ordlaucea lhat 10 un11111ted antformecl ucarl aenlces.

City of Palm Sprlq, - Secu.rity Gaard Strvlca 26

Page 100 of 124 ends

noMi9.1
Item 1X - Page 111
~tllEDUNIVERSAr
F.xperience shows that virtually every measure of security pro!eesional quality ClllJI ultimately be lied bac:lt to learning and development. Your security program can only succeed if the IOCW'ity teams thal support you are tmned, knowledgeable and prepared. A~ 1hc lndusvy's training leader, Allied Uni\renal also believes that security professional, should not just be pn:pered for a job. but for a c:arcer. We are committed to prevldlng the City of Palm Spmc• with the aecarity lnducry't mnt hlghly tral11ecl and prepared aee•rlty pn,lealo .. 11 and manager•, Our award-wlnniDJ learning and development program aoe& beyond traditional tr1ining and provides mhanoed ooune offeringA, compliance functionality and oppommldcs for employee growth. Our compftlhensive lrainina proJr&Dl is the starting point for lieCUrity prof'es,iionals' growth and development A ranee of mandatory and voluntary training modules arc offend pre-assignment, on-the-job and•• continuing l!dw:ation u security profeaiomh 51Jive to stay currcut with industry trends and your e\'Olving needs. Our dedicated training department consists of an experienced and ermive 1eam of professionals committed to keeping training innovative and infunuative. They support more than SO professional and certified trainen DCl"OliJ North America.

Allied Universal lnsciuate is the umbnlllil und« which all formal 1nining and developmmt opponunities exist.

Training is tailored for specific roles:
• Allied UDlvenal Secarity Profeuloull
Tnia.lng: There are Five Phase• of 9eCurity
professional onbomdirq: and development.

J. New Emplo)'CC Orienta1ion

2. On-the-Job-Training Post
Cenificadon

3. Core Trainmg
•. Quarterly Site Trainina

5. VerticaJ Mubt Tnimng
Then: an: specific timeframew for complr;ling each Phase, u "Mll u testing guidelines w ensure comprehension. • Allled Unlvenal Supervisor Trahaln1: This is lhe next litcp for a ,iupcrvi.'ICIT imd im:ludea trainiugs s11ch u Principia of l..eadership, Time Manaacment and Supervisor Essentials. • AUlecl Un.lvenal M- •pment Tnudug: This includos c;ourses on Security Mumgemem Essenliale and mll5t be completed when an employee moves into a managerial po5ition. • Allied Uoivenal Leadership Training: Tms is for senior operational IIJld bullim:u development leaders and include,; Leadership Essentials, Coaching, Delegating, Process Improvement IIJld Cm Manaaemcn1 C01me&.

Methods of Training
Bcucr-uained security professionals and managen not only help minimize risk and maximize eafety, but ubima&ely provide a higher mum on your investment Allied Unlvemal oft'crs a variety of training options to ensuro ')'OUT security team ba1 access lo lhe information they mied, when and how Ibey need it City or Palm Springs - Securit.J Guard Sen1ea 27

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'20669 I
Item 1X - Page 112
< .fa.LIEDUNIVERSA[
Training Metbods
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welllnars, mochdesl,
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Compllaffl TracldDg Compliance ttacking through the Allied Universal EDGE a11owi; trllining tn be accuraldy rccordod IDd rq,ortcd. Trainers and maoageB can track security professional progress lhrough initilll, specialty 11nd refre!lhs traimng, and verify compliance.

New Emplo~·ee Orientation
New Employ« Orientation (NEO) is New Employee Orientation - Be Phenomenal Pbaiie One of the Five Pbasel of Security
Otlboerctin& and Dcvdopmcnt. NF.0 is I
lhreo-bour inleracdve lrlining program
designed to help position Ol&T employees
for 1 e&lffr with Allied
Universal. NEO will help build
confidence and pride in each cmplo)'l!Cl's
pereonal brand and in the Allied Univenal brand.
9 we1-•Alli.dun-..1:0aNan11ni, l'lllllllas1nd~ IIJal)'IIIII En,.._,11,...._t l.epl Powlf'I Ind LlllllllllonS
On~the-Job TJ'1lini.n& (0.ITI POit
Certifkation
Fl1111IEra!IOYtortlfC1191' .

Phuc: Two of Allied Vniversal'a Five Pbaacs of Security Onboudins muf Dc'l--elopmait is OJI Post Ccruficati.011. Allied Uni venal rccoanizel that I work site"s policies, procedures and post onSera cannot be teamed ill a classroom but must be learned at tbe worlt site. Secwity professiomls will be propared for your individual needs aud know how to effectively numaac )'OUr security program.

OJT is site-spceific and C\IS!Omized lo the City assets. Thii tmning is pided by a checklist which iR Cfttcrcd into our onlinc databue providing a checkpoint to track completion,
Clty or Palm Sprhl11 - Scturlty Guarcl Senkes 21

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720669 I
Item 1X - Page 113
c ~tLIEDUNIVERSAt
re
• Weather Eme,aencles
A !leCurity preseoce ii important, but a motivated, directed security prcscncc with I pwpo.c. as&ignmOttt and goals is even more effective and critical to your organization. on and post orders define the role of )'Our security profeuiomb, develop a team prepared just for you and help guide your seairity program.

Vehlde Opendon
Driver and S~ializod Patrol Vehicle training are each two-pan courses designed for security professionab who will drive an Allied Universal• or client-owned vehicle while Oil duty. COWlCS ltC conduct.cd by an Allial Universal trainer, and are a1so available Online.
• Drlver/\lehlde Polley
• Rules on Vehicle Opentlons
• Patrol Orivlnl
• Aaldent Re~
• V!Nde Inspection Cheddl$l
• Vehlde Tl'fp Loi
• Accident Reporu,.

Procedures
• Orlver Tralnl,w Ptactlcal
Application Cheddlst
• Definition of Se,way
and T-9
•DualplloftofHow
Se,ways and T-11 Work
• Important Safety Tips
• lllcyde lasla Ind
Safety
• Rl.1111 of die Rold
• Preparatlan far 8kyde
P8tnll
• Golf Cart DIIY
INPK\IOIII
• Golf Cltt 0peiatlon • Safa Ind Seo.Ire Golf
tart Partinl
1be KCOnd part of vehicle trainina OCClll'S at lhc work Bile, with me actual pal.n>I vehicle. Oiecklists guide the student and lhe trainer lhroup lb, ..Ce operation of the patrol vehicle, using the actual pacrol routes. Well-uaioed vehklc opcralOtl 1n: botb safe and effective, ..-id act the cxpec1ation for aaf'o practices for othen; at your location.

City of Palm Spring•-Security Guanl Senlcet 19

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720669 I
Item 1X - Page 114
!tLIEOUNIVERSA[
Core Training and Continuous Learning
Allied Universal Secmity Profe&sionals have many opportunilie& lo fwtber their career and cxpaod lhcir knowlcd1e duough various nilling, Core TralDlna
Cure Training i& Phase Tbn:c of lb: Sccwity Development process. lt consisls of 20 lessons, each with a exam that must be wccesslully passed (SCCR of 80% 01 higher). Core Trainina ml&SI be completed within six monehs of hire; compli1R10e is tn1elred through our ODline compliance ID8Jllgemen1 s)'lft!m, WinTeam. - - - --
(011.: 1rai11ini; ,
• lntnxfuctlon ID Contract Security • Appar;IIIC'II! •nd Wellness •Wo,lpl•a\llalericc • txmpllonll CultDIINII' can • ~Ml""flllll!l-..,talt..t • t.pl AspectSof "'1v11e s«urftY • Note lllklnl and Repcrt wrtan, • Dlfflmt PeoJlle or Sft\lltlons • lndicalorl ofTemlrist SurwUllnc.e • lmpartanRofDocumlfflltlan • lntraa,dJan to ~ • Video !lufwlll•rw::e • fl'atroland ObHtwtlon • l'el!OMI s.faty • llomb Thr.11 • Ullblllly 111d toss Prewmlon • first Aid, CPR •nd AED • M!dl• Manaae,nent • Post 0nlers • Hlr.-nent
CPR/First Ald/AED Cerdllcadeu
Allied Univenal o&m CPR. 1-'im Aid and Automated Elttemal DefibnlWion (AED) craininl, Many of our Ml-time trainers an, ocnified instructors for FiBt Aid/CPR/ AED. Training can be conduc1ed in a variety of ways includina at a local office~ assignrneat, using an outside ccrtifyina agency, or by traincn It your properties. We msuro that trained cmployms mieivc the appropriate ocrtiftcatcs IDd track certification anniVfflll1)' dates in our onllne compliance system.

Additional Oalhae Coane Off'erinp
More 1hao 1,000 assets iDc.ludin& lraining ,nodules, webinars. videos and lcmnina tools are available through the Allied Univenal EDGE. our online Ieanm11 managemeru system. New topics are comtandy added. Ow- employees have oa-dmnaod access, through el...t:ammg, and in 2017, more than 1,000,000 cou~ - ~ ~ t;;..illl{ "'...,."_ - were successfully (:(JJDplt:tcd through the EDGJi.

Customer Sa-vice
Allied Univm111l places a hig), priority on eu&IOmer SOJ'Vice and we 11ndcntand that it is II critical COIDJIOllCDI of 1111)' security program.

Some additional w11Y5 for Cllll)loyees to improve their oustomer IIC!'Vice 1kil11 include:
120669 I
• Eueptlollal Cuttomer Care: The best way 1o psovide
euslomer imvice as a security professional ill to lie olient focused. Thi6 cowsc: examines how to cx=ed cuswmets
oc,eds and will lhem over ror life.
• While GJove Callomu Seniff: This coun;e ooveni lhe
tools ncccesary to pl'OVide • hipcr level of CIIStomcr service aad better manage pe,eeptioo to cn111te an ex.cellCDl
impression and communicate etfccfively.

Ot)' of Palm Sprlna•-Security Guard Services

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Item 1X - Page 115
! t l=t EDUNIVERSAI:

On1tofo2 sod Refresher Training
The key In effoctive learning and lcmg-t.cnn performance excellence 1s the reinforcement of initial lftiniris by way of 111 efl'cctivc, struccuml prwess. Per )'0111 IIDIIIUI! requiremem&, we can provide re&aher traiJ1ina on a variety of counies. Local 111d bre.Pch manaacment end ~giona.l tralniq staff continually deliver a number of company-wide lniDina modules as well as progr&1115 customized to meet martret- or clieot-llJ!Ccific need,. Allied Universal IDIIJll8CfS will wotk wilh you w &elect trainina appropriato for the scxnJrity professionals at your facility helping to enwre that ongoing trainina is a priority, Powl>lc trainin& topic.1':
• AreAlarms • Mtllcal EfnllpllCHI
• Aa.l!s.s Control • Brolzn Windows
• Bomlll1nm • Patrol
• wateruab
Safecy Training
• Suspicious Plnolll/
Dls1Urb111ees
• Wlt1r1A11lcs
• PowerOutaps
• Clustomtr SlfVicl
• §mty AwtmlelS • EltvatOt Ent1111merts
Safety rrainlna iB of paramount lmponancc co Allied Universal. We mollitor emeqlng safay topics and introduce tbom into our evolving training pmgnm5. If )'ffll have a ,i,ectfic need that rcqulra safety training. we can addresi; it with well-preparod 11ecurity professionals.
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Safely and security work hand-iJl..band and a ruge of 1afety tnining means our security professionals can champion safety initiatives, helping to ensun, a safely conscious work environment.

Cfty of Palm Sprinp- Security Guard Sen-lea 3J

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Item 1X - Page 116
4' ~ttlEOUNIVERSAL.

Supcr\'bory and Management Training
Prc:parina for leadership roles '1 Allied Univenal C1111 be accompliabcd through our DJaDll8Cmenl trainiag. l'hi.~ learning is 4;$8Clltial be<:awe yo11 need the support oflawwlqeable and efficient maoa,ers.

Allied Universal Supervisory and Manapment Training
Supervisor TrllRlng
Readies fnl-tlme supervisorl
for their lea~ roles and
i. them to engage our •
8eCl.dy profeselonl1s to I a ,a \
efedNely meet your - • needs • •
• lntradudion to • •
Allied Universe!
• Role of fie SUpervilor
• AJ1led Univen,al's T niinlng
Process
• Ef11'1oyoc Rcllltlona for
SUpervi9arB
• Report Writing for SuJ)8MtOIS
• Coaching & Counsefng
• Progressive & AlleMance
Oi1Cipllne
C.3 Samplt Activity Palrol Rtporf
City of Palm Sprlnp
7lot,69'.1
Ma11agcmcnt Ttainlng
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Page 106 of 124 ends

Item 1X - Page 117
C.3 Prowle a umple Activity Patrol Report tlaat your lira wm be uling to doculllfllt their dally 1eeurJty ud patrol I llefflc& - ------- ---------
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Page 107 of 124 ends

7106691
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Item 1X - Page 121 720669. 1
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l,mityRef,otl ~lv.l01t l'llvP: l~~a~,m 148021, Ntmm~ -11,vlour, Cllegory: Oltw<, laul'ffl. Fta Ice$ ~of Pc!.1 man, Fnodlldc El:CII
NJNl,/Aeparl 05/21/2019 ONDe:3S91641la5149CIZ1,~2'1il'J;'t enO."Q law 1t1-, Olll<:I, 1-1· ~ - 02-$:10 Mil Pam Canfgnv.:a.'l lab
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Page 112 of 124 ends

720669. I
Item 1X - Page 123
!lUEDUNIV£RSA[
C.4 Patrol Strvke
~--------------------·--·· ·--·-- -- ----, C.4 Provide • detailed 1ccollllt or what your firms patrol srnice lnc:llldea and based on the spedficatfona defined ror area nudhag ouly patrol services, approl.lm11ely Ii.ow much is recommended tu complete the patrol.

A dedicated patrol atf'tecr 56 ho\l!'S per week currently being monitored on the l.'il)· of Palm Springs '"Cio Request"' fflftwart app.

Patrol officm rcspo1111ibilitics include ob!K:l'\'C and rqion, remove tran.qen(!; in public arc&, 1111.~ist train i;tation pa.-.sengeri. lo unlock bathrool'Tl!l, conduct headcount of each train passenger getting on and off nf troins, N!J'IOn graff"tti, respond to City's emergency requests, a~,;lst local Law Enforcement with ivsuing City citation~ for variou.~ municipal c:ooc violations, traffic control, lnllih m:cptllcle checki, tran<:ient conflict resolution and loitering.

C.5 Gu11rd Manaiement and Reporting Soft~ue c .5 Provide det11Ued 1pedflcatlons and City aems or Guard Man1geme11t and Reporting Software to be 11sed for Dally AclMty Kcpom (DARB),
(lffk;w, Dito oontlnu«I ptltTo/ of L• Ffea 'T'hNlitJ up.,_., tOOlrap •hotbed ID,~ h ,n ~atr.t1
.. :;;, • H E L ) A U s Allied Unive~ utilius ll~liaus revo~onary int~~ solution that goes • ~. • beyond respo11111vc or rtacbve sohmons. II is no1 Just a tour or incident 111111111gement 5}'5tllm, but a comprehensive workforce management 60lution wilh Artificial lntelligence (Al) technology at iL<i core. Key features of HF.I .JAUS• that make it the perfect lailored solution include the followllli:
• Zon~b•ted lite co11trol-. as pictured 10 the right, and &man aenson trigger workflow action& for panfoular area.,, giving you and your security management team a level of customization suited 10 your needs. • Automated post orden ensure that security profeuionalt have immediate access to con.~tanlly updated s1te infonnation and in.~tructinn~. emwing that they are always informc(I and on wk. • Full mobile lntel"!tion allo\118 security professionals to write incident repom, perfonn lafcty inspections, loa vllrium;, and fllOl'll while on the move, keeping your !lite monitored at 1111 times. • Uaer-frieadly dulaboardJ allow ~lll'ity manaacmcnt to track incidents, daily activity, and more, enabling instant visualizalion of n:al•limc infonnatlon tu allow for cuy identification of program efficiency and impmvemenl!>.

Tbe City b11 fuU access to 1h11 pmgram to monHor our performanct.

City of Palm Spring•

Page 113 of 124 ends

7206(,~ I
Item 1X - Page 124
, ~ltlEDUN IVERSAr
SECTION D: Local Preference
D,l Local Preference
D. J Punmanl to the City of Pahn Springs Local Pnmnllcc Ordinan0e 17~. in awardina coDlmctl for acrviccs, including consultant &erViccs, pr$ference to a Local Business shall be given whenever practicable md to the euent consistent wilh lbe law and intcrestR of the public. The term "Local Business" is defined as a YClllclor, con1raet0r, or consultant who has a nlid physic.:al b\llillleSI address located within the Coadlella Valley, al least six months prior to bid or proposal operuna date, froJII which the vendor, contn1Ctm, or coosu.ltmtt opaates or perfnl'ffl5 busineu C111 a day-to-day basis, mt bolds a valid busille$s license by a jurisdiction located in the CoacheU11 Valley. "Coac:bella Vallc:y" is def med as the area between the S.lton Sea Oil the 11011th, the Sam Jacinto and Sama Rota Moumaills on the v.ut, and die LiUlc San Bemardioo MounlaiD!I on the east and north. For the pmposes of this definition, "Cclaehella Valley" includes the cities of Beaumont Ind Pannina and the unincorponled Bn!WI between Bannina and the City of Pahn Spinas. Post offlec boxes an: not verifiable and lbaJI not be \lied for the purpose of cstablishing such physical address.

I
The oonsullant Will al~. a., the cxle111 legally possible, solicit applications for employment end proposa1II fot sulx:ontniclon uid 1ub-consul11uns Cot WOJk associated with the propoaod contract from local residents and imm as opportunities occur 111d hire qualified local rcsi.dmlll and firms whenever feasible.

In order for a busincsa to be eligible to claim Che preference, lbe busillc$$ MUST RflUtll lhe pnflRllct In Che Solleltadon rellpOlll8 (see Attachment A) and provide • CClflY of its current business license (or of !hose ii employs fQr this project) &om a juriidiclion in the Coachella Valley. A non-local bURiness that requests the preference based on employing local residents mllil provide proof of full-time primary rcsidcru:y &om• j\lrisdiction in the Coachella Va1lcy with the proposal. The City the right to determine dip1>ility.

We have c:ompletad Attachment A and have also included our business liceru;e in Soction A..

D.2 Team Memben
I D.2 Utt Ill team members with loc:al cspcrtlle. Clearl)' dettne tbelr role In tile overall Jll"OJect. l\tanqing Security for your Community
.-... ,\\ff i ·1 l l u :

SEil \ 'ICE 1\1.\ ~.\I ;1:H
Ctty of Palm Springe

72.0069 1
The team is uclaoied by our Resfonal Vice Praiclmt lack M. Reulaft. Jack is responsible for oY1nCCins and dim;ting all operational, llnaDdal and administntivc fti.nGtions for tho Palm SJmDit ancl San Diqo region. He is ukimllmly mponsible for client atisfilction. c:onlJa.ct compliance and quality assurance. Jack', olllS1andlna career retJec1' over 1hree decades of success in various leadmhip p05ilions with a atrong facus , on cliall Yalu,, mamgemr.nt,
--- - ----
Bnacb Mlm&ff Sule Salazar is rapoo."iblc for ensuring that our City of Palm SJm!IIS team is able to secure lbe resoun:es needed for lbe accounl, inclllding coordinatin& niniDg Ilk! rccnritlq eft'or1s that are shared across the branch. She supports tbe DplftliDDS and 1118118.SCR a hnmclt that encompasses Palm Springs area.

Service Manapr, Leo Leon ill abo avai le 24 licin per day, 7 days per week. He is Che daily point of eoatact for alJ operatJonal matters and the flm line of suppon from the bnmch. He conducts site vititl, inspectiona, and quality anurance activities Rlallld to our employc,es and in&uuucwre. Leo Is also responsible for ensuriq opc,ational stability and Succel$ for day•to-da)' activiticl, aa well III the emeraenc:iea and other events as they occnr.

Leo is available ID resolve: au acroiml!i le: ·oos, order ~.;;wu;,,;,;•.;.;;fi =~ 40

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Item 1X - Page 125
!.LU ED UN IVERSAr
and Items necessary to suppon our employee, usigned ID )'OU( sites. Tbt Service Manager a&Sist5 in staftina, wrifyq payroll and billing accuracy to ensure chat our employeel are paid accwatdy. and on time, IDd City of Palm Springs is billed properly mloatimc.

Steve Octo II t1M Site Sapen'bor for the City of Palm Sprinaa. He mallll&Dli and dim:111 the security operations in suppor1 of the Service Manager's miuion. Steve provides direct wpervi1ion for the security professional mn:e, ensuring acc,omplilbment of CQldrac:t rcquiremenCs and wmpliance cloc:ummts. Be ensures compliance with orden, policies, and procedwa, with emphasis on ufe condDct of operations and courteous treatment of the Cit ataff and vililOl'I.

As vice l'resilk•t or Goffnnlfllt Semen, Claarlel BohDmberger lends~ training and other resourteS to local security ofliccn and mana111I11, Oiarlie main~ I excellent ,elaimhlps with local ccams, and proactively implemeou prografflll and proceduml to ensure quality, regulatory compliaDce, and sharing of best practices. No odier conuact IICC:llrity oompany bu momces 111Ch as tbe1e lo IIUPPOf1 City of Pabn Springs. Charlie has neady 30 )'111111 of experience in the public and private 1ee1on to include scrvinJ u a ICllior advimx' to Pemasylvwa Govemor ud former US Secretary of H~ Security TOIJI JUclac, and II Ill q,poilllee in the Ocorae H.W. Bush Adminiatntion .-ving on the White Houae Sllft His private aector eatperlellce includes S&ning u Senior Consultant with IRM and as IBM's 1.Jaison to the US T>eputment of Homeland Security, wbm: he coordioued lhe company's effom supporting rhe esiablisbmem of lhat Federal Agency. He bas also served as Senior Vici: Prelident 111d T~ Leader of Go~ !3!+Df for Santander Bank.

Oar Bruda offlee stiff In Palm Desert bldadina Nauiten, bamaD re,oarcu ttaff utl 11a•llty unrnce team are the Ont Ible of npport for our site IIWlllemmc team.

Cltv of Palm Springs
720669.1
llqloul Recruiter AIIJella C".allndo and a team of regional reaources dediceled to Talent AcqUisition. partner with the Buffalo branch management to till vaamcies. Our Applicant Tratklng System (A TS) m fully integrated with Opentions and allows the team to drive amdidates quickly lhroup the proce15. The Recruiting &cam, in OOfljunction with Operations, uses the following IOU1aDB streams to ftnd tbe best candidates: ComDNDity-bued Organizations, Social Mr.dia, a host of Internet Sites (Olassdoor. Indeed, CUeerDuilder md ZipReauiia). Internal Job Fm 1BlgelCd to location, in need, Colleges, Veteran5 Group1, and I!mploy.:e Referrals (St,ooo+ per ~refeml) ..
41

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Item 1X - Page 126 710669 1
AffACHl&ENT •C" (REVISED) PER ADDENDUM f'I
-nt18 FORM MUST BE COMPI.ETB) AND IUIMITTID IN A~ lilt ENYELOPM e1coa1 ,..,,..,•, IQI.wllh EnMope tt, Technkiiiiwo ~..., REQUUT FOR PROP08AL (RFP ttt-11)
UNARMED UNIFORMED IECURffY SERVICES OF CITV FACILITIES
COIT PROPOIAL '"REVISED-" PER ADDENDUM 11

COST PROPOSAL
Responding to Request for PrDpou1 No. 11-19 Unarmed U.lfformed 6ecurlly Servlcet of City FecllHles, LWE wll accept M ful payment 1M Uowi,19 •peolllad Itemized Unit 8"" r,r Hour Nffd gn -• hourt of lfflJAt p,oyldwl for providing an labor, supervision, NMCII, materia11 equipment, tuppllet. transportation, training. and any ollar mllcelntDUS 1191111 requtred to pe,fonn the unarmed unlfonned tecutty Ol,IMI NIVICII. The lllldenigned Prapow J1fOPC11et and IIQl'HI to provide al work Ind Hrvlon necnamy to delver 1he ll'larmed unlfonned HCUltty ..... - defined In the Scope of WClrk l'Nnln. Nate that Ho&n .. ESTIMATED and subject to change by the City.

R.,.. per how rep191enl the amounts propoHd ID pnwlde the NNioee, and are NOT NNd upon the 11Ctua1 hourty ,ates paid to the contractor'• employees. Contractor la upected to folow II applicable Federal and 8ta18 Employment !awl. nde1 and~ lm,oicas lhlll be lubrnllted to the City on • MoNhly 8als for lfMI ¥!'dFlf .......; nol In ldvance or antldpaUon of MrVices "ID be 19ndered9 and are payable by tht City wllhln 30 days.

PROPOSAL PRICING FORM
ANNUAL
PATROL 81.lJNGRATE HOURI/ W!EKLY COST ROUTE WEEK COST (WEEKLYX 12)
Pam8pringl
Train Station $ 21.46 8 s 171.68 S~.~~l1J~
Patroll
Palm Sprtrvs Public 1 · lhrarv $ 21.46 47.6 $ 1 , 0 u1n $ Sl,006.lO WtlwoodMIITIIY 1,8O2.6-t $ 21.46 14 $ $ . 93,737 . 28 Memalial Ubrmv Downtown
PJrkinGFaclltiee • 21.46 188 $ l,fiOS.28 $.$187 , 474.56 ~ndPublc • Downtown 21.46 354 . 09 $ $18, '12. 68 (hilto) Pmklng • ___ 18.5 $ ... _ ,., Downtown City
Owned and $ 1 , ~0l,'76 $ $62,491 . 5:il Hlltodc $ :U.t6 56 PropertlN
Patrols
5

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Item 1X - Page 127 720669 I
City Pwb $ ~1.4, 71 S 1, S~l. 66 'i'2 ,i30 . }2 Patrols Vacation Rental $ 21 . 46 88 $1, 459.28 t $75,882.56
.
-
OI
City Council and 21.46 236 . 06 t $12,275 . 12 OlhlrP~lc $ 11 $ --
Supervllor $ .24 .42 40 $ 976 . 80 $$50, 793.60

GRAND TOTAL FOR SECURITY GUARD AND PATROL SERVICES
ANNUALC08T
s '4i .H:1 . 10
. (Pllceln......,) . S~x hundred forty-two thousand, two nundr ed thirty one dollars IDd ~g s;illDlil (Price In won11,
8peoW Note: The houity niee, are lncMw of al other COIis. (Including overtime, holiday pay, or aptclal pa1), Ind wll be contlderM •a1141c1u91ve•, Including the flml'w COltl for al labor, vehlclN, equipment, ma18rtal8, tooll, UMC188, and special skill required to perform the Howttygu.-dandpalrolNrYlces. Mfmll!l~1911 • PIIM·•lptMpllll, I 2s .16 hr
- f.B - I~ JPN MP ae, fP-!1'111!! rPB P"9M6b C• /For!nitlal3) yeare of the Agreement term, 71111111 amount 1h11 ba fbt9d. For optional yen 4 and 5, Conlractor may request a price adjustment not to ex.oeed the Bureau of Labor Stldlstk:'• eon ..... Price Index (CPI) for the L.AIRNermde/Anahelm region fof the prior 12 month pertad effedlv9 on the annhl9rury dale. Optklnal IWWWll yaar'I 4 and &, and any a1oclated CPI nc:MM, are It tha mutual conNllt of the Ctty and thl Conlractor. 11911!; JbJt- 11U1J ,-,-_.,. lfrWf
Universal Pr o t e ction Service LP dba Allied Uni ~raal Security Certified by:

RnnName
.
+ - --
Slgnahn of Aulhorized Person Steve Claton
Printed Name
Preeident, 6outhweet Regi on
Tttle
M~y 22, 2019
Date
6

Page 117 of 124 ends

Item 1X - Page 128
July 15, 2019
Leigh Gileno
Procurement Specialist
City of Palm Springs
3200 E. Taquitz Canyon Way
Palm Springs, CA 92262
RE: Discussion ofTerms, City of Palm Springs RFP 11-19, Unarmed Uniformed Security Services Dear Leigh,
It was a pleasure speaking with you last week as we discussed the possible award recommendation for the Unarmed Uniformed Security contract for the City of Palm Springs. Allied Universal is proud to have been a trusted partner with the City for many years, and would be honored to continue to protect and serve the people, employees, and visitors of the City for years to come.

Several items required further consideration and/or clarification. Allied Universal is pleased to provide the following responses to the City:

1. Training: The City has requested that if awarded the contract, Allied Universal would insure that all new officers, as well as incumbent officers who have not yet received, be trained with Allied Universal's onboarding and initial training modules. This is acceptable and agreed to by Allied Universal.

2. Vacation Rentals: The City wanted Allied Universal to confirm whether the service under the current contract for Vacation Rental deployments was being staffed with armed or unarmed personnel. Allied Universal has confirmed with local operations that the current staff being deployed are "armed" officers.

3. Pricing: The City has expressed a desire for Allied Universal to consider providing a more competitive pricing rate for the unarmed security officer positions. After further consideration, Allied Universal would agree to lower its quoted rate of $21.46/hour to $21.09/hour for these unarmed positions. This results in our gross total annual cost being revised to $632,034.52.

4. Pricing: The City asked whether the quoted rates would apply for additional sites added under the contract. Allied Universal would agree to provide the same rates for short term and additional requests.

We would respectfully ask that the City provide 24 hour notice for such requests.

We would be honored to be the chosen security partner for the City of Palm Springs. Please let me know if there is anything else we can provide to you. Feel free to reach out to me with any additional questions or to discuss further.

Sincerely,
Allied Universal Security Services
~
Steve daton
Southwest Region President

Page 118 of 124 ends

720{!69 I
Item 1X - Page 129
EXHIBIT "0"

SCHEDULE OF COMPENSATION
Rates per hour represent the amounts proposed to provide the services, and are NOT based upon the actual hourly rates paid to the contractor's employees. Contractor is expected to follow all applicable Federal and State Employment laws, rules and regulations. Invoices shall be submitted to the City on a Monthly Basis for actual services rendered, not in advance or anticipation of services •to be rendered" and are payable by the City within 30 days.

Note that Hours are ESTIMATED and subject to change by the City.

PROPOSAL PRICING FORM
ANNUAL

PATROL BILLING RATE HOURS/ WEEKLY COST ROUTE WEEK COST (WEEKLYX 52)
Palm Springs
Train Station $ 21.09 8 $168.72 $8,773.44
Patrols
Palm Springs $ 21.09 47.5 $ 1.001.78 $ 52.092.56 Public Library Welwood
Murray $ 21.09 84 $1,771.56 $92,121.12 Memorial
Librarv
Downtown
Parking
Facilities and $ 21 .09 336 $ 7.086.24 $ 368.484.48
Public
Restrooms
Downtown
(Baristo) $ 21.09 16.5 $ 347.99 $18.095.48 Parking
Structure
Downtown City
Owned and
Historic $ 21.09 56 $1,181.04 $ 61,414.08
Properties
Patrols
City Parks $ 21.09 71 $1.497.39 $ 77.864.28 Patrols
Vacation Rental $ 21.09 68 $ 1.434.12 $ 74.574.24 Compliance City Council and
other Public $ 21 .09 11 $ 231.99 $ 12.063.48
Meetinas
Supervisor $ 24.42 40 $ 976.80 $ 50.793.60

Page 119 of 124 ends

720669 I
Item 1X - Page 130

GRAND TOTAL FOR SECURITY GUARD AND PATROL SERVICES

ANNUAL COST
$ 816.276.76 (Price In figures)
Eight Hundred Sixteen Thousand Two Hundred Seventy Six Dollars and Seventy Six Cents (Price In words)
Special Note: The hourly rates are inclusive of all other costs, (including overtime, holiday pay, or special pay), and will be considered "all-inclusiven, including the firm's costs for all labor, vehicles, equipment, materials, tools, services, and special skills required to perform the security guard and patrol services.

OPTION A:

The City reserves the right to request armed guard services if necessary. Please provide an hourly rate for armed security guard services in the event that these services are needed at a later date.

Armed Security Guard Services s 25.16 hr
PRICING FOR INITIAL 3 YEAR TERM AND CPI ADJUSTMENTS FOR OPTIONAL RENEWALS: For the initial three (3) years of the Agreement term, the annual amount shall be fixed. For optional years 4 and 5, Contractor may request a price adjustment not to exceed the Bureau of Labor Statistic's Consumer Price Index (CPI) for the LA/Riverside/Anaheim region for the prior 12 month period effective on the anniversary date. Optional renewal years 4 and 5, and any associated CPI increase, are at the mutual consent of the City and the Contractor.

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7206b9 I
Item 1X - Page 131
EXHIBIT "E"

SCHEDULE OF PERFORMANCE

1. Palm Springs Train Statlon-6001 Palm Springs Station Road Security coverage of train operations will be provided based on the scheduled arrival time of the train per Amtrak Dispatch. Security coverage begins thirty (30) minutes prior to the train's scheduled arrival and ends 15 minutes after its departure from the Facility, and only after all passengers have left the station.

Schedule of Performance at the Train Station
Contractor shall provide guard services in conjunction with Amtrak's arrival schedule at the station. Security guard coverage begins thirty (30) minutes prior to the train's scheduled arrival and ends after its departure only when all passengers have left the train station. It is the Contractor's responsibility to contact Amtrak Dispatch to ascertain the actual arrival of the train and communicate this information to any passengers waiting at the station. The intent for security services at this location is not only to secure the property, but to provide a presence at the station since it is located in a remote area and therefore essential for passenger safety. Therefore it is imperative that a guard be on location prior to scheduled train arrival and after departure until all passengers have left the station. Even if actual arrival time is delayed, the security guard shall arrive prior to scheduled arrival time in case passengers are waiting at the station. 720669 I
Sunset Limited Route
East Bound - Wed., Fri., Mon.

West Bound-Mon, Thurs., Sat.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
10:00 am to 6:15 pm (7.75 hrs. with 30 minute lunch);
10:00 am to 8:15 pm (9.25 hrs. with 1 hour lunch);
10:00 am to 8:15 pm (9.25 hrs. with 1 hour lunch);
10:00 am to 6:15 pm (7.75 hrs. with 30 minute lunch);
10:00 am to 5:15 pm (6.75 hrs. with 30 minute lunch); 10:00 am to 5:15 pm (6.75 hrs. with 30 minute lunch); (library closed-0 hrs.).

Page 121 of 124 ends

Item 1X - Page 132
2b. Welwood Murray Memorial Library•100 South Palm Canyon Drive Schedule of Performance at the We/wood Mun-av Memorial Library Services shall be provided seven days a week from 9 am to 9 pm.

3. Downtown Public Parking Faclllties (Parking Structure, Underground Parking, Surface Parking Lot) and Public Restrooms at Downtown Revltalizatlon Project by GRIT Development
Schedule of Performance at the Downtown Revitalization Proiect by Grit Development Parking Structure. Underground Parking, Surface Parking Lot and Public Restrooms Security coverage shall be provided seven days a week, year-round and will consist of two (2) full time security guards on the premises twenty-four (24) hours per day.

Parking Enforcement at Downtown Parking Structure
120669.1
City of Palm Springs requires enforcement of parking regulations at the Downtown Parking Structure daily from the hours of 8:00p.m. to 11 :00a.m. This service will supplement the parking enforcement provided by ACE Parking from 11 :00a.m. to 8:00p.m. daily.

Contractor shall record/track parked vehicles in the structure between the hours of 8:00p.m. and 11 :00a.m. daily.

City shall provide Notice of Parking Violation pads for contractor to use for citation of violators. The pads contain a white original, yellow and pink copy sheets along with an envelope with Citation printed on it. Contractor shall return the white original and yellow copy to the City of Palm Springs, Attention: Ariana Muniz-Department of Finance, retain the pink copy and place the envelope/citation copy on the windshield of the parked vehicle. Contractor shall also take pictures of the vehicle and license plate number with time stamp to maintain as a record in the event that the violation is disputed.

Contractor may utilize existing online "Heliaus" reporting system to record data and photos by license plate number for easy future retrieval.

Free public parking is limited to 4 hours maximum.

No public parking is allowed from 3:00a.m. to 6:00a.m.

Parking areas designated for employees allow parking up to 12-hours maximum.

Although, at this time, there are no "employee parking stickers" or other identifiers that distinguish employees from the general public, it is anticipated that at a future time, a system will be put in place to identify vehicles that are authorized to park in the employee parking areas.

Report any potential abandoned vehicles, or vehicles creating unsafe conditions to the Palm Springs Police Department at the non-emergency dispatch number (760) 327- 1441.

Page 122 of 124 ends

Item 1X - Page 133
Coordinate with ACE Parking for the transition of enforcement when ACE Parking arrives at 11 :OOa.m. (i.e. provide list of license plate numbers with time stamp between 8:00a.m. and 11:00a.m.) and collect same information from ACE Parking at 8:00p.m. (collect list of license plate numbers from the hours of 5:00p.m. to 8:00p.m.), to ensure that citations are issued on any vehicles parked in excess of the four hour maximum.

4. Downtown "Baristo" Parking Structure-261 S. Indian Canyon Drive Schedule of Performance at the Downtown "Baristo" Parking Structure Services at the Downtown "Baristo" Parking Structure shall be Thursday through Saturday 9:00pm to 2:30am (5.5 hours per day). Provide an hourty rate of compensation in the event that additional hours are required at the request of the Contract Officer for extended services at the Downtown Parking Structure or for special events.

Contractor shall note that in addition to the services of the scheduled dedicated guard, the Downtown "Baristo" Parking Structure is included as a nightly patrol location as described in Section 5-Nightly Patrol of City-Owned Properties and Historic Sites. 72066~ I

5. Nlghtlv Patrol of City-Owned Properties and Historic Sites Patrol to be nightly over a period of eight hours from 9:00pm to 5:00am continuously in a random manner to sites as specified by the City. It is expected that each of the patrol locations would be visited a minimum five (5) times per site per day (overnight) at random times. Permanent locations to be included in the nightly patrol are:
• Historic Frances Stevens Park (northeast corner of Alejo Road and North Palm Canyon Drive at 538 and 550 North Palm Canyon Drive)
• Downtown (Baristo) Parking Structure (261 S. Indian Canyon Drive)-ln addition to general requirements, Security Officer shall check all elevators in the parking facilities a minimum of every four (4) hours to ensure that the elevators are operational.
• Historic Village Green (221-233 South Palm Canyon Drive) • Historic Plaza Theater (128 South Palm Canyon Drive) • Casa del Camino vacant property (1479 North Palm Canyon Drive south of W.

Stevens Rd.)
Other historic properties to be included in the nightly patrol are:
• Historic Orchid Tree Inn
• Historic La Plaza Shopping Center
• Historic Town & Country Center
• Historic Racquet Club

6. Security Services at City Parks
Security Guard shall patrol the following park sites on Saturdays and Sundays from 9:00am to 3:00pm in a random order.
• Sunrise Park 401 S Pavilion Way

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• Demuth Park 4200 Mesquite Ave
• Ruth Hardy Park 700 E Tamarisk Rd.
• Victoria Park 27 44 N Via Miraleste
• James O Jessie 480 W Tramview Rd.
• Baristo Park 296 S Calle Encilia
Nightly Security Services at Sunrise Park
In addition to weekend patrol of City park sites identified above, specifically for Sunrise Park, additional security guard services shall be nightly, seven days a week from 10:00 pm to 5:00 am. Security guards shall provide continuous patrol around Sunrise Park and its facilities which will include the Swim Center, Leisure Center, Pavilion, Skate Park, and the baseball fields.

7. Vacation Rental Compliance Security Services
Schedule of coverage is as follows:
720669 I
Monday 12:30 am - 8:30 am, 6:30 pm-12:30 am (Tuesday)
Tuesday 12:30 am-8:30 am, 6:30 pm-12:30 am (Wednesday)
Wednesday through Sunday 12:30 am - 8:30 am
(Total hours of coverage per week is 68)

8. Security Services at City Council Meetings and other Public Meetings This coverage will be for all City Council meetings, generally held on the first and third Wednesdays of each month starting at 5:00 pm and remaining until meeting has adjourned and all attendees have departed.

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AMENDMENT NO. 1
TO AGREEMENT NO. 8358 – UNIVERSAL PROTECTION SERVICE, LP

FOR UN-ARMED SECURITY SERVICES
THIS FIRST AMENDMENT is made and entered into, and effective on __________________, 2022, between the City of Palm Springs, a California charter city and municipal corporation (“City”), and Universal Protection Service, LP, doing business as Allied Universal Security Services, a California limited partnership company (“Contractor”) (collectively, the “Parties”).

RECITALS
A. City and Contractor entered into a Contact Services Agreement for un-armed uniformed security services at various facilities and locations on October 9, 2019 (“Agreement”); and
B. City and Contractor wish to amend the Agreement to increase the billing rates in the Agreement in accordance with the Consumer Price Index as determined by the U.S.

Bureau of Labor Statistics for all Urban Consumers for the Riverside-San BernardinoOntario Area over the previous year, to set the CPI adjustment date to coincide with the City’s Fiscal Year; and
C. City and Contractor wish to amend the Agreement to add additional security services.

NOW, THEREFORE, in consideration of the mutual promises and covenants contained herein, the Parties agree as follows:

AGREEMENT

1. Scope of Services. The Scope of Services, Agreement Exhibit “A”, is hereby amended by the Scope of Services (AMENDED), attached to this First Amendment as Exhibit “A” and incorporated into the Agreement by this reference.

2. Compensation. The Maximum Contract Amount defined in Section 2.1 “Maximum Contract Amount” of the Agreement is hereby amended and increased to One Million Two Hundred Thirty Three Thousand Seven Hundred Sixty Six Dollars and Forty Cents ($1,233.766.40). The Schedule of Compensation as defined in Section 2.1 “Maximum Contract Amount” of the Agreement is hereby amended as set forth in Exhibit “B” (AMENDED) attached to this First Amendment and incorporated into the Agreement by this reference.

3. Continuing Effect of Agreement. Except as amended by this First Amendment, all other provisions of the Agreement remain in full force and effect. From and after the date of this Amendment, whenever the term “Agreement” appears in the Agreement, it shall mean the Agreement as amended by this First Amendment.

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IN WITNESS WHEREOF, the Parties have executed this Amendment as of the dates stated below.
“CITY”
City of Palm Springs
Date:__________________________ By: _______________________________ Justin Clifton
City Manager
APPROVED AS TO FORM: ATTEST
By: ___________________________ By: _______________________________ Jeffrey S. Ballinger, Monique M. Lomeli, CMC
City Attorney Interim City Clerk
APPROVED BY CITY COUNCIL:

Date:_______________________ Agreement No. 8358

“CONTRACTOR”
Universal Protection Service, LP
dba Allied Universal Security Services
Date: __________________________ By : ______________________________ Steve Jones, CEO
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Exhibit “A” (AMENDED)

SCOPE OF SERVICES
SCOPE OF WORK, SERVICES, OBJECTIVES AND SPECIFICATIONS:

Generally, the scope of work consists of, but is not limited to:

General Security Guard/Patrol Requirements

1. Monitor patrol routes by physically patrolling each City Facility both in the vehicle and on foot to inspect all parts of the facilities for the purpose of detecting and preventing individuals or groups from committing acts that are illegal or dangerous to others or to the property.

2. Provide security for patrons, buildings, vehicles and personnel at each City Facility, including, but not be limited to, making rounds and clock rounds of assigned sites and key locations, responding to alarm calls, checking all elevators to ensure that they are operational and checking locks of gates and doors.

3. Respond to potentially dangerous and uncontrolled situations in order to protect patrons, staff, vendors and other visitors from harm

4. Respond to alarms, suspicious activities, fires, injuries, security incidences, including but not limited to, thefts of materials and/or City property, thefts of public or private property, criminal trespass, sex crimes and/or sexual misconduct, loitering, camping or sleeping on City property, vandalism, stalking, workplace violence, disorderly conduct, civil disturbances, panhandling, loud arguments, fights, and any physical and/or verbal confrontations or any emergency situation, occurring in or around the City facilities being patrolled.

5. Write reports to document incidents, as required.

6. Follow guidelines and requirements set forth in the approved Post Orders developed in consultation with the City.

7. Communicate with a broad diversity of persons, including the communication of information to any member of the public in a courteous and professional manner.

8. Take photographs and document violations and incidents, as required.

9. Perform any other duties or functions not specifically outlined or set forth above but which are reasonably identified as falling within the scope and realm of a Security Guard's duties and responsibilities.

Work Force and Assignments

1. Contractor Security Service: The Contractor, at the Contractor's own expense, shall provide and furnish all labor, equipment, vehicle, and supplies for the assigned Security Guards for their performance of security services as specified. The Contractor shall supply the City with security service personnel who are properly trained, qualified and certified, and who meet the minimum requirements and qualifications called for in the contract. The costs for said labor, equipment, vehicles and supplies are included in the hourly fees charged by the Contractor for the various services.

2. All Security Guards shall be un-armed. (However, the City reserves the right to request armed guard service if necessary. In the cost proposal, please provide hourly rate for armed security services in the event that these services are needed at a later date).

3. Security Guards will be required to wear appropriate security uniforms only while on duty, provided by the security company and approved by the City of Palm Springs. Uniforms must be cleaned and pressed daily. No rips or tears shall be allowed. Uniforms must fit properly. The City specifically reserves the right to remove any individual due to unsatisfactory appearance.

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4. Security Guards shall wear standard badges, company insignia, name tags, and possess photo identification cards at all times while on duty at the City. The identification card shall contain a photo of the employee, the Contractor's name, employee's name, and position or title.

5. Security Guards shall use corporate vehicles (furnished by the employer) for all assigned patrols. All vehicles used shall be safe, clean in appearance and in good working condition. All vehicles shall be identified as "Security Patrol" with the company's name, insignia, or other identification as approved by the City. Use of personal vehicles for patrols is not acceptable and is cause for termination of the contract.

6. Security Guards shall patrol and otherwise conduct themselves through high visibility patrols of City Facilities, various Sites, including parking areas and shall patrol these areas hourly throughout each shift.

7. Contractor shall provide and maintain an adequate supply of flashlights and batteries, raingear, uniforms, clipboards and any other personnel equipment reasonably necessary for each Security Guard to perform their assigned duties. All equipment used by the Contractor perform the required services of the contract shall be maintained by the Contractor.

8. Security Guards are intended for the protection and security of City property, City personnel, the general public and to maintain a safe environment.

9. The Contractor shall designate Security Guards for each shift and provide shifts as required to adequately patrol the required City Facilities and Sites. The Contractor shall assign a sufficient number of personnel during the specified hours and provide sufficient back up in the event that personnel are either sick or on vacation.

10. Shift Change: The Security Guard going off of duty shall ensure that relief is properly informed and ready to assume their responsibilities.

11. Shift Length: The Contractor shall provide a minimum of 3 shifts per 24 hours. This is to assure the City of Palm Springs of an alert and rested security officer during shift service. Contractor employees shall have a minimum of 8 hours off duty between tours on this contract, except in emergency situations. In the case of such emergency, the City Contract Administrator shall be notified. A 10-15 minute overlap of shifts is appropriate for information exchange. Hourly rates paid to the Contractor include any shift differential, overtime, holiday or other special pay; additional rates will not be paid.

12. Communications: The Contractor shall provide a 24-hour call center for appropriate random patrol response in a timely manner as required. The Contractor shall also provide all required portable radios, cellular telephones, and mobile base stations to ensure dissemination of information, to include reporting of incidents, to be done in a timely and effective manner. A Security Guard Supervisor shall have the communication capability to make and receive immediate notification to applicable federal, state, or local agencies.

13. Security Guards shall perform patrols, stand guard at a location, and be able to respond to incidents. The primary duties and assignments of the Security Guard include, but are not limited to, the following:
• Patrol all assigned sites;
• Monitor for fire, trespassers, or other irregularities; • Prevent and report acts of theft, vandalism and security breaches; • Investigate suspicious persons or unusual incidents;
• Provide members of the public with applicable City rules and regulations including, but not limited to, City Ordinances and City Manager Regulations, pertaining to use of City facilities and parks; • Report all discrepancies and unsafe conditions, and identify for appropriate remedial action; • Check the security of a City Facility, its materials, equipment, and any perimeter fences; • Respond to complaints and take appropriate action;
• Request compliance from any persons who violate laws, rules and regulations. Any failure to obtain compliance from persons suspected of violating laws, rules and regulations shall be referred to Palm Springs Police Department or other applicable law enforcement authorities; • Ensure firefighting equipment, fire lanes, doors and traffic lanes are not blocked by people or equipment;
• Supervise evacuation procedures when directed;
• Report all unusual incidents, irregular activities, events, or property damage; Item 1X - Page 138
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• Prepare reports, maintain required logs and records, and make available copies of reports to City staff;
• Respond to emergencies, render first aid and perform other activities to prevent injury and loss of life;
• Operate radios, computers, and telephones to facilitate communication with the City as required; • At the end of a public or private event, verify that all persons have cleared the building and all perimeter doors are locked and building is secure.

Communications and Records

1. Security Guards shall be in constant communication with a Supervisor and shall have mobile communication capability to contact the Palm Springs Police Department, as necessary.

2. Security Guards are required to download the City's mobile application (app) on any smart phone or devise to alert appropriate city department of issues around the City that require City Action (i.e., broken pipe, graffiti, biohazards, etc.). This app when used on any smart phone or tablet device enables pictures that are taken and notes regarding issues to be sent directly to the City for appropriate action to clean-up, repair and/or maintenance related issues.

3. Security Company shall furnish, implement and deploy an appropriate electronic tracking system acceptable to the City for the City's use in tracking, auditing and verifying the patrols completed.

4. Contractor shall utilize a Guard Management & Reporting software that allows Guards to complete shift reports, report incidents, take pictures, record audio files, make notes, respond to tasks, and scan checkpoints to a live issue monitor and generate reports. Security Guards shall provide accurate, legible, Daily Activity Reports (DARs) and submit DARs to the City for its records. Contractor shall provide City with permanent access to these records via an online portal to view and generate reports and extract important information at each City site or property and provide training and support to City staff in the use of the software and generation of reports.

Security Guard Minimum Qualifications

1. All Security Guards shall be a graduate of a state certified security officer/guard training program.

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6. Security Guards shall have certification to carry mace (a chemical agent), and handcuffs.

Armed Security Guards shall have all required licenses.

8. Security Guards must be fully literate in the English language (i.e., able to read, write, speak) and understand clearly.

9. All Security Guards shall be capable of properly writing reports and maintaining a daily activity log.

10. Security Guards must meet the following requirements regarding personal behavior and ability:
• Ability to meet and deal tactfully with government personnel, facility employees and the general public;
• Ability to understand, explain, interpret and apply rules, regulations, directives and procedures;
• Possess poise, self-confidence and an ability to make sound decisions and react quickly under stressful conditions;
• Ability to prepare clear and concise reports;
• Ability to learn and adapt to changing situations;
• Ability to accept and respond to instructions and direction.

11. Security Guards must be capable of meeting the physical demands. Any Security Officer assigned to work under the terms of this Contract shall be in good general health without any physical defects or abnormalities, which could interfere with the performance of assigned duties. Security Guards must be fully capable of performing all duties requiring moderate to arduous physical exertion under either normal conditions and/or in emergency situations. Assigned patrols require frequent and prolonged walking, standing, sitting, bicycling and/or running. Security Guards may encounter smoke and/or chemicals. Occasionally, security personnel may be required to subdue violent or potentially violent people. Accordingly, physical stamina in all its forms (mental, climaterelated, etc.) is a basic physical requirement of this position.

Standards of Conduct

2. Criminal Background Check: The Contractor shall complete a criminal background check of all Security Guards, and Operations Manager prior to assignment under the contract, and prior to assigning Security Officer to a City facility, site, and/or post. Thereafter, Contractor shall conduct an annual check, or as deemed necessary for security reasons. The criminal background check shall be Item 1X - Page 140
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for felony, misdemeanor and traffic violations in all United States or countries that the individual has resided in the last five (5) years. Any Security Officer found failing to divulge a felony or misdemeanor conviction should not be assigned to the City's security services contract. All costs of these checks shall be at the Contractor's expense.
a) Security Officers/Guards and Operations Managers who have been involved in any of the following will not be accepted nor assigned to City security service:
• Felony Conviction
• Violent Misdemeanor Conviction
• Sex Crime Conviction
• Military discharge other than honorable
• Pattern of irresponsible behavior including but not limited to unreasonable driving or employment record (absenteeism, equipment abuse, disciplinary problems, insubordination) b) Verification for above violations, military conduct and crime will be done through California Department of Justice, DMV, and/or FBI and submitted to the City for review and acceptance.

3. Security Guards shall display a well-groomed and neat appearance; appearances shall generally comply with the military hair/mustache length and style.

4. Contractor's Security Guards will be working in City facility/site locations, and as such, they must be polite, courteous, helpful, and interested in serving the public well. Professional standards are expected at all times while on a City post. The City Manager's designated representative will routinely conduct surprise inspections to ensure the quality of contract officers assigned to City facilities. If it is determined that assigned Guards do not meet standards of courtesy, ethics, appearance, alertness, and preparedness, they will be removed from post immediately at the expense of the Contractor.

Supervision and Training
The Contract security company supervisor shall train, counsel, inspect and evaluate Security Officer(s).

1. Provide an adequate, appropriate level of field supervision for Security Guards on assigned patrols.

2. Provide Security Guard training, at no cost to the City, at least two (2) times per year for each Security Guard.

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