Rancho Cordova City Council
March 4, 2024

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2190 17.20.1 General Provisions. All Street Sweeping Service equipment used 2191 by Contractor in the performance of services under this Agreement shall be the highest 2192 quality available. The vehicles shall be designed and operated so as to prevent materials 2193 from escaping from the vehicles.
2194 17.20.2 Vehicle Compliance. During the term of this Agreement, Contractor 2195 shall provide street sweeping vehicles in full compliance with local, state and federal 2196 requirements, including but not limited to, the California Air Resources Board Heavy 2197 Duty Engine Standards, the Federal EPA’s Highway Diesel Fuel Sulfur regulations; and 2198 any other applicable air pollution control laws.
2199 17.20.3 Street Sweeping Vehicles. Contractor shall maintain, at all times, 2200 sufficient street sweepers such that no sweeper is ever assigned to more than one (1) 2201 sweep route on any Work Day. All street sweepers shall be equipped with GPS 2202 technology that will provide an electronic accounting of the daily travel path of each 2203 Street Sweeper route. Contractor shall maintain electronic copies of all historical GPS 2204 generated route travel paths that Contractor shall be made available to the City upon 2205 request.
2206 17.20.4 Regenerative Air-Based Sweepers. Contractor shall use 2207 regenerative air-based sweepers that gather Sweep Waste into self-contained hoppers 2208 for eventual ejection at the disposal location. All sweepers shall have a dust suppression 2209 system in operation while conducting the work. Swept streets shall be clear of all dust, 2210 dirt, gravel, sand and all other debris from curb to curb in a manner that is consistent 2211 with best management practices and industry standards 2212 17.20.5 Dual Gutter Brooms. Sweeping vehicles must be equipped with 2213 dual gutter brooms no shorter than seven (7) inches, which shall be operating during all 2214 sweeping operations, and a main broom no shorter than eight (8) inches capable of 2215 sweeping at minimum a nine (9) foot path, or vacuum sweep if approved by the Contract 2216 Administrator.
2217 17.20.6 Condition of Equipment. Sweeping vehicles must not be more than 2218 five (5) years old at the time of execution of this Agreement, and no more than (7) years 2219 old at any point for the duration of the Agreement. Machines must be in excellent working 2220 condition capable of removing Sweep Waste throughout the term of this Agreement. The 2221 outside body of the machine must be free from dents and large scratches, and paint must 2222 be well maintained.
2223 17.20.7 Tire Scuffing. The use of a steel plate on the sweeper wheel to 2224 prevent tire scuffing against the curb will not be permitted. 2225 17.20.8 Safety Markings and Devices. Sweeping vehicles used by 2226 Contractor in the performance of this Agreement shall have appropriate safety markings, 2227 including but not limited to, highway lighting, flashing and warning lights, and clearance ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2228 lights. All such safety markings and devices shall be in accordance with the requirements 2229 of the California Vehicle Code, as may be amended periodically. 2230 17.20.9 Communications Equipment. Contractor shall, prior to rendering 2231 any Street Sweeping Services, equip each sweeper with communications equipment in 2232 order to provide direct communication among the equipment operators, field supervisor, 2233 and Contract Administrator. This equipment shall be at the Contractor’s sole cost and 2234 expense and shall be functional at all times. Contractor shall be responsible for normal 2235 maintenance of all communications equipment during the term of the Agreement. 2236 17.20.10 Sound Control Requirements. The noise level from the 2237 Contractor’s operations, during hours of operation shall not exceed 86 decibels at a 2238 distance of 50 feet in all residential areas. Said noise level requirement shall apply to all 2239 equipment used to provide Street Sweeping Services under the terms of this Agreement. 2240 The use of loud sound signals shall be avoided in favor of light warnings, except those 2241 required by safety laws for the protection of personnel. 2242 17.20.11 Vehicle Signage and Painting. All Street Sweeping Service 2243 vehicles shall be painted and numbered consecutively without repetition and shall have 2244 Contractor’s name, telephone number, and the number of the vehicle painted in letters 2245 of contrasting color, at least four (4) inches high, on each side and on the rear of each 2246 vehicle. Contractor shall repaint all sweepers during the term of this Agreement on a 2247 frequency as necessary to maintain a positive public image as reasonably determined 2248 by the Contract Administrator.
2249 17.20.12 Vehicle Registration, Licensing and Inspection. All Street 2250 Sweeping vehicles used by Contractor in the performance of services under this 2251 Agreement shall be in compliance with all registration, licensing and inspection 2252 requirements of the California Highway Patrol, the California Department of Motor 2253 Vehicles, and any other applicable laws or regulations. Contractor shall maintain copies 2254 of all certificates and reports evidencing compliance, and shall make such certificates 2255 and reports available for inspection upon request by the Contract Administrator. 2256 Contractor shall not use any vehicle to perform Sweeping Services that is not in 2257 compliance with applicable registration, licensing and inspection requirements. 2258 17.20.13 Equipment Maintenance. Contractor shall maintain all Street 2259 Sweeping vehicles in a clean condition and in good repair at all times. All parts and 2260 systems of the collection equipment shall operate properly and be maintained in good 2261 working order. Contractor shall wash all Street Sweeping vehicles at least once per week 2262 using recycled water to the extent feasible. All washings shall be conducted in a manner 2263 that conforms to the BMP Guidelines for Non-Point Source Pollutants in the publication 2264 entitled Storm Water Best Management Practices Handbook for Industrial Commercial.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2265 17.20.14 Maintenance Log. Contractor shall maintain a maintenance log 2266 for all Street Sweeping vehicles. The log shall at all times be accessible to City via 2267 computer, or by physical inspection upon the request of the Contract Administrator. The 2268 log shall show, at a minimum, for each vehicle the Contractor-assigned identification 2269 number, date purchased or initial lease, dates of performance of routine maintenance, 2270 dates of performance of any additional maintenance, and description of additional 2271 maintenance performed.
2272 17.20.15 Equipment Inventory. As part of its Annual Report Contractor 2273 shall provide to City a current l inventory of Street Sweeping vehicles to be used by 2274 Contractor for the provision of services under this Agreement in a manner consistent 2275 with the Contractor’s Proposal Exhibit 6. The inventory shall indicate each vehicle by 2276 Contractor assigned identification number, DMV license number, the age of the chassis 2277 and body, mileage, type of fuel used, manufacturer, the date of acquisition, and the 2278 maintenance and rebuild status. Contractor Each vehicle inventory shall be 2279 accompanied by a certification by Contractor that all vehicles meet the requirements of 2280 this Agreement.
2281 17.20.16 Reserve Equipment. Contractor shall have available to it at all 2282 times reserve Street Sweeping Service equipment which can be put into service and 2283 operation within one (1) hour of any breakdown. Such reserve equipment shall 2284 correspond in size and capacity to the equipment used by Contractor to perform 2285 Contractor’s duties under this Contract.
2286 17.21 Protection/Restoration of Public and Private Property. Contractor shall be 2287 responsible for protecting existing improvements, adjacent property, utility and other 2288 facilities, and trees and plants from injury or damage resulting from Contractor’s 2289 operations. Contractor shall repair or replace all existing improvements, which are 2290 damaged or removed as a result of sweeping operations. Trees, lawns, and shrubbery 2291 which are damaged or removed because of the Contractor’s operations shall be restored 2292 or replaced in nearly the original condition and location as reasonably possible. That 2293 portion of trees or shrubs extended into the street past the face of the curb is excluded. 2294 17.22 Accidents. Any and all accidents, damage to public or private property, or 2295 other noteworthy event, regardless of how minor, involving another person, private or 2296 public property or vehicle, shall be reported to the Contract Administrator immediately. 2297 17.23 Additional Street Sweeping Services.
2298 17.23.1 General Services. If during the term of this Agreement, 2299 circumstances exist which require work associated with the Street Sweeping Service 2300 program that are not specifically provided for in this Agreement, the Contract ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2301 Administrator may require Contractor to perform such other associated work (“OAW”). 2302 Examples of OAW that Contractor may be required to perform include:
2303 1. Performance of special sweeps;
2304 2. Flood or storm clean-up;
2305 3. Street sanitation for parades and celebrations; 2306 4. Neighborhood clean-up activities; and
2307 5. Any contingency where sweeper and supporting sweeper 2308 equipment could assist in a particular instance.
2309 When the Contract Administrator authorizes the performance of OAW 2310 which requires Contractor to employ additional personnel, work existing personnel 2311 overtime hours, or hire additional equipment, City will pay Contractor for such services 2312 as set forth in Exhibit 1. All OAW shall be authorized by the Contract Administrator prior 2313 to its being performed.
2314 17.23.2 Call-Out Service. In the event of vehicle accidents, material spills 2315 or other emergency conditions where the City determines that street sweeping is 2316 required, Contractor shall provide such service within two (2) hours of the City’s request. 2317 17.24 Emergency Service Provisions - Route Variances. In the event of a flood, 2318 tornado, major storm, earthquake, fire, natural disaster, or other such event, the Contract 2319 Administrator may grant Contractor a variance from regular routes and schedules. As 2320 soon as practicable after such event, Contractor shall advise the Contract Administrator 2321 when it is anticipated that normal routes and schedules can be resumed. The City shall 2322 make an effort through the local news media to inform the public when regular services 2323 may be resumed.
2324 17.25 Reporting Requirements. Contractor shall submit Monthly Reports with all 2325 data as described in Exhibit 7 to the Contract Administrator no later than 30 days after 2326 the end of the prior month. Monthly Reports shall include a written certification from the 2327 Contractor’s General Manager that the Contractor has reviewed the daily GPS data 2328 provided for in Section 17.20.3 for all Street Sweeping routes and verified that all routes 2329 have been fully completed, as scheduled. If that is not the case, Contractor shall provide 2330 a list of any and all exceptions. The Monthly reports shall also include Sweep Waste 2331 tonnages collected.
2332 17.26 Street Sweeping Quality of Work. The standards of performance which 2333 Contractor is obligated to meet are those Street Sweeping practices which leave the 2334 serviced area in a debris and dirt free condition in a manner consistent with industry 2335 standards and best management practices.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2336 17.27 Administrative Charges. In the event Contractor fails to perform the services 2337 as set forth in this Agreement, City may assess an administrative charge against 2338 Contractor in the amounts set forth in Article 23. 2339 ARTICLE 18. Other Services
2340 18.01 Public Outreach and Education Services. Contractor, at its own expense, 2341 shall prepare, submit and implement an annual (calendar year) Public Education and 2342 Outreach Program beyond the City’s Public Education and Outreach Program. 2343 Contractor will maintain, in its local staff, a Community Outreach Manager in order to 2344 achieve an effective public education and outreach program tailored to meet the needs 2345 of the City of Rancho Cordova. Public Outreach and Education Services will include, but 2346 not limited to, regular attendance at Area Association meetings, working with Schools 2347 Districts within the City, active participation in up to ten (10) City sponsored events, 2348 development of a dedicated web page on Contractor’s website, development of City2349 specific online content in collaboration with the City (online newsletters, websites, 2350 Facebook, Twitter and other media) and enhanced educational and outreach materials. 2351 Beginning September 30, 2024, and annually thereafter, the Contractor must provide a 2352 proposed Annual Public Education and Outreach Plan for the following Contract Year to the City for approval no later than October 30th 2353 for the following Contract Year. The 2354 Contractor’s initial Public Education and Outreach Plan is included in the Contractor’s 2355 Proposal in Exhibit 6. That Plan must include outreach and educational services that 2356 increase diversion and resident participation as approved by the Contract Administrator. 2357 Outreach and educational services should target certain Recyclable Materials or 2358 “problem” areas of the Contractor’s Service Area where improvements can be 2359 maximized. Targets of outreach shall be based on local trends and recycling patterns 2360 based on information obtained by both the Contract Administrator and Contractor staff. 2361 The program shall include a minimum of four (4) campaigns per calendar year, designed 2362 to increase diversion and resident participation. Contractor shall also provide three (3) 2363 community compost workshops per Contract Year, which shall be a service separate 2364 from the four campaigns required as part of the Public Outreach and Education Services 2365 Program as described herein. Contractor’s Contract Year budget for its Public Education 2366 and Outreach Program, including only the four (4) annual campaigns and other 2367 programs listed in the Public Education and Outreach Plan, shall be at least One 2368 Hundred and Twenty-Eight Thousand Dollars ($128,000) during calendar year 2025. 2369 The annual funding requirement for the Public Education and Outreach program will 2370 increase annually in accordance with the CPI Adjustment Calculation in Section 5.03. 2371 Beginning July 1, 2025, and annually thereafter, should Contractor fail to spend the 2372 minimum required budget amount specified above, it shall remit any such budget 2373 shortfall from the preceding Contract Year to the City no later than January 15th of the 2374 following Contract Year.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2375 18.01.1 School Outreach Program. Contractor shall develop a School 2376 Outreach Program including classroom presentations on source reduction, recycling and 2377 composting concepts and strategies which shall be presented at schools located in the 2378 City. The School Outreach Program shall be provided at no additional cost to the City. 2379 Contractor shall provide the City with an outline of the proposed annual School Outreach 2380 Program within 30 days of the execution of the Contract. 2381 18.02 City Recycling Coordinator. Contractor shall provide for the equivalent of 2382 one full-time Recycling Coordinator dedicated to providing services to the City for the 2383 term of the Contract. Contractor may use a subcontractor to perform some or all of the 2384 duties normally assigned to the Recycling Coordinator. The services to be provided by 2385 the Recycling Coordinator shall include those agreed to by the Parties and shall be set 2386 forth in the Contractor’s annual Public Education and Outreach Plan and approved by 2387 the City. During the term of the Contract, Contractor shall provide City with a proposed 2388 work plan for the Recycling Coordinator for approval by the City. Alternatively, to 2389 Contractor providing a Recycling Coordinator, City may, in its sole discretion, determine 2390 to procure the services of a Recycling Coordinator independently. In that event, 2391 Contractor shall fund those services in the amount of $100,000 annually. If City decides 2392 to exercise the option to hire or contract for a Recycling Coordinator independently, it 2393 shall provide sixty days’ notice to Contractor of that decision. The annual funding 2394 requirement for the City Recycling Coordinator will increase annually in accordance with 2395 the CPI Adjustment Calculation in Section 5.03. In the event that the City exercises its 2396 option to procure the services of a Recycling Coordinator independently, the 2397 Contractor’s Recycling Coordinator payment shall be due to the City annually on April 1. 2398 Contractor shall thereafter reimburse City for the costs of those services in an 2399 amount not to exceed that set forth above. If the Contractor funds services, the 2400 Contractor will no longer be responsible for the classroom presentation portion of the 2401 School Outreach Program referenced in Section 18.01.1. 2402 18.03 Annual Collection Service Notice. Each year during the term of this Contract, 2403 the Contractor shall publish and distribute a notice to all Residential Service Units 2404 regarding the Residential Collection Service programs. The notice shall contain at a 2405 minimum: definitions of the materials to be Collected, procedures for setting out the 2406 materials, maps of the Service Area indicating the days when Residential Garbage 2407 Collection Service, Large Item Collection Service, Residential Used Oil Collection 2408 Service, Residential Recycling Collection Service, Organic Recyclable Material 2409 Collection Service, Sharps Collection Service, and HHW Collection Event will be 2410 provided, and the Contractor customer service phone number. The notice shall be 2411 provided in English, and other languages as directed by the City and shall be distributed 2412 by the Contractor no later than December 1, 2024 and annually thereafter.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2413 18.04 Programs and Services. Contractor shall provide additional services and 2414 programs as requested by City at a price to be mutually agreed upon between the 2415 Contractor and the Contract Administrator. In the event the Contractor and the Contract 2416 Administrator cannot reach a mutually agreed upon price for the requested service or 2417 program, City shall have the right to procure the service of other vendors or contractors 2418 to provide the requested service.
2419 18.05 Recovered Organic Recyclable Material Product. Contractor shall offer and 2420 provide free compost for residential use at a location mutually agreed upon between 2421 Contractor and City. Contractor shall offer Rancho Cordova residents up to three (3) 2422 cubic yards of compost per Contract Year to be picked up by residents at a location or 2423 locations specified by the City. City and Contractor will reasonably cooperate in good 2424 faith to review availability and purchase of Recovered Organic Products, including 2425 Renewable Natural Gas, when available to fuel collection fleet in City. 2426 18.05.1 Deceased Wildlife. Contractor shall pick up and properly dispose 2427 of Deceased Wildlife found on or near City rights-of-way the same day of receipt of a 2428 service request from City if the service request is received by Contractor before 1:00 2429 pm. Service requests received by Contractor after 1:00 pm shall be picked up no later 2430 than 5:00 pm the following Work Day. Weight of Deceased Wildlife shall not exceed one 2431 hundred fifty (150) pounds per animal. Contractor will be responsible for picking up a 2432 maximum of three hundred fifty (350) Deceased Wildlife per year. 2433 18.06 News Media Relations. Contractor shall notify the Contract Administrator by 2434 fax, e-mail or phone of all requests for news media interviews related to the Collection 2435 Services program within twenty-four (24) hours of Contractor’s receipt of the request. 2436 Before responding to any inquiries involving controversial issues or any issues likely to 2437 affect participation or Service Recipient perception of services, Contractor will discuss 2438 Contractor’s proposed response with the Contract Administrator. 2439 18.07 Submittal of Drafts to City. Copies of draft news releases or proposed trade 2440 journal articles shall be submitted to City for prior review and approval at least five (5) 2441 Work Days in advance of release, except where Contractor is required by any law or 2442 regulation to submit materials to any regulatory agency in a shorter period of time, in 2443 which case Contractor shall submit such materials to City simultaneously with 2444 Contractor’s submittal to such regulatory agency.
2445 18.07.1 Copies of articles resulting from media interviews or news releases 2446 shall be provided to the City within five (5) Work Days after publication. 2447 18.08 Looking out for You Program. In collaboration with City, Contractor shall 2448 develop and implement a “Looking Out For You” program wherein Contractor will work 2449 with law enforcement and other City departments to create a comprehensive ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2450 crime/emergency plan as well as utilize drivers to spot and report other areas of concern 2451 outside of Solid Waste Services such as street light outages, damaged signs, potholes 2452 and downed wires. Contractor shall make drivers available for an annual training by 2453 City’s Police Department during the term of the Contract. 2454 ARTICLE 19. Emergency Service Provisions
2455 19.01 Emergency Services. In the event of a tornado, major storm, earthquake, 2456 flooding, fire, natural disaster, or other such event, the Contract Administrator may grant 2457 the Contractor a variance from regular Collection routes and schedules. As soon as 2458 practicable after such event, the Contractor shall advise the Contract Administrator when 2459 it is anticipated that normal routes and schedules can be resumed. The Contract 2460 Administrator shall make an effort through the local news media to inform the public when 2461 regular Collection Services may be resumed. The clean-up from some events may 2462 require that the Contractor hire additional equipment, employ additional personnel, or 2463 work existing personnel on overtime hours to clean debris resulting from the event. The 2464 Contractor shall receive additional compensation, above the normal compensation 2465 contained in this Contract, to cover the costs of rental equipment, additional personnel, 2466 overtime hours and other documented expenses based on the rates set forth in Exhibit 2467 1 to this Contract provided the Contractor has first secured written authorization and 2468 approval from the City through the Contract Administrator. City will be given equal priority 2469 and access to resources as with other franchise jurisdictions held by contractor or its 2470 affiliates.
2471 19.02 Disaster Recovery Support. In the event of a tornado, major storm, 2472 earthquake, fire, natural disaster, or other such event, Contractor agrees to provide 2473 disaster recovery support upon request by Contract Administrator at a mutually agreed 2474 upon compensation. This may include additional hauling of debris, special handling such 2475 as wrapping waste in plastic (i. e. , “burrito wrapping”), temporary storage of debris where 2476 feasible, additional disposal, use of different transfer and disposal facilities, and 2477 documentation of debris type, weight, and diversion. Contractor should follow protocol 2478 laid out in the City’s Draft Disaster Debris Plan and any subsequent County or City 2479 Disaster Debris Plans, as applied to solid waste hauling and handling. 2480 ARTICLE 20. Record Keeping and Reporting Requirements 2481 20.01 Record Keeping. Notwithstanding Article 47 herein:
2482 20.01.1 Accounting Records. Contractor must maintain full, complete and 2483 separate financial, statistical and accounting records, pertaining to cash, billing, and 2484 provisions of all Collection Services, prepared on an accrual basis in accordance with 2485 generally accepted accounting principles. Such records will be subject to audit, copy, 2486 and inspection for the purposes set forth in Section 14.02. Gross receipts derived from ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2487 provision of the Collection Services, whether such services are performed by Contractor 2488 or by a subcontractor or subcontractors, will be recorded as revenues in the accounts of 2489 Contractor. The Contractor shall keep and preserve, during the Term of this Agreement, 2490 and for a period of not less than four (4) years following expiration or other termination 2491 hereof, full, complete and accurate records, including all cash, billing and disposal 2492 records, as indicated in the Agreement.
2493 20.01.2 Agreement Materials Records. Contractor must maintain records 2494 of the quantities of (i) Solid Waste Collected and disposed under the terms of this 2495 Agreement, (ii) Recyclable Materials, by type, Collected, , and residue disposed under 2496 the terms of this Agreement, and (iii) Organic Recyclable Material Collected, and residue 2497 disposed under the terms of this Agreement.
2498 20.01.3 Other Records. Contractor must maintain all other records 2499 reasonably related to provision of Collection Services, whether or not specified in this 2500 Agreement.
2501 20.01.4 Report Format. All reports to be submitted in a format approved by 2502 the City.
2503 20.01.5 Implementation Record. Contractor shall maintain, in form and 2504 format satisfactory to the City, an Implementation Record meeting the requirements of 2505 the SB 1383 Regulations and CalRecycle for all relevant items related to the provision 2506 of services under this Contract. The City shall maintain ownership of the Implementation 2507 Record and the Contractor shall make the Implementation Record available to the City 2508 upon request.
2509 20.02 Quarterly Reporting.
2510 20.02.1 General. Quarterly reports must be submitted no later than 2511 5:00 p.m. PT on the last day of the month following the end of Quarter in which the 2512 receipts are collected and must be provided electronically using software acceptable to 2513 the City. If the last day of the month falls on a day that City is closed or a holiday, then 2514 the report will be due on the next business day. Failure to submit complete quarterly 2515 reporting by the due date will result in penalties as specified in Section 23.04. 2516 20.02.2 Report Contents. Quarterly reports shall include the 2517 following information in a concise pdf report format:
2518 20.02.2.1 Quarterly Payment Reporting. The payment report 2519 must include an accounting of Contractor’s Gross Revenues received during the 2520 preceding Quarter, and the calculated Franchise Fee.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2521 20.02.2.2 Customer Services Comment Report. A year to date 2522 monthly accounting of (a) services provided, and (b) comments or call-ins with 2523 substantially the same content and format shown in Figure 1: 2022 Customer Service 2524 Comments Report of Exhibit 8. In addition to the presentation of this information in pdf 2525 format as part the larger quarterly report, the Contractor shall also provide the City with 2526 an Excel file with this information along with its quarterly report. 2527 20.02.2.3 Residential Disposal Report. A year to date monthly 2528 accounting of the information shown in in Figure 3: 2022 Residential Disposal Report of 2529 Exhibit 8. In addition to the presentation of this information in pdf format as part the 2530 larger quarterly report, the Contractor shall also provide the City with an Excel file with 2531 this information along with its quarterly report.
2532 20.02.2.4 Overweight Vehicle Reporting. A summary total of all 2533 instances of overweight Collection Vehicles, and an individual accounting of each such 2534 load with the amount the vehicle was overweight clearly identified. This summary must 2535 include the number of overweight vehicle instances expressed as a percentage of the 2536 total number of Collection Vehicle loads transported during the reported quarter. 2537 20.02.2.5 Non-Collection. The quarterly report must include a 2538 listing of each Service Unit receiving a Non-Collection Notice in the previous quarter 2539 along with a description for the Non-Collection Notice. 2540 20.02.2.6 Collection Overage Charges and Contamination 2541 Charges. A listing of each Service Unit incurring a charge for a Solid Waste Overage in 2542 the previous quarter and each Service Unity incurring a Contamination Charge. 2543 20.02.2.7 Contamination Reporting. To the extent required by 2544 Applicable Law, the quarterly report must include a summary of all instances of qualifying 2545 contamination under the procedures in Section 9.09. This summary must include the 2546 total number of accounts where contamination occurred, the total number of 2547 Contamination Violation Notices issued by Contractor to Service Recipients, a list of 2548 accounts where such notices occurred, and the total number of instances where 2549 Collection Container size or Collection frequency was increased specifically due to 2550 contamination. Within twenty (20) Work Days of request by City, Contractor will provide 2551 copies of the Contamination Violation Notices and the digital documentation of 2552 contamination.
2553 20.02.8 Route Reviews. A summary accounting of all Route 2554 Reviews conducted during the quarter, along with year to date totals.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2555 20.02.9 Customer Service Log. A copy of the customer 2556 service log, including a summary of the type and number of complaints and their 2557 resolution.
2558 20.02.10 Public Education and Outreach Plan Status. An 2559 accounting of (a) the status of public education and outreach efforts listed in the annual 2560 Public Education and Outreach Plan, and (b) Public Education and Outreach Program 2561 expenses to date.
2562 20.02.11 Other Information. Contractor shall include an 2563 accounting of its performance relative to the performance standards for following items, 2564 and identify all instances that exceed the established performance standard listed in 2565 Exhibit 9:
2566 1. Provision of Carts to new Service Units
2567 2. Provision of additional Containers
2568 3. Replacement of Containers
2569 4. Exchange of Containers
2570 5. Collection of Large Items
2571 6. Responding to messages
2572 7. Callers on hold for more than 10 minutes
2573 8. Responding to complaints
2574 9. Resolution of complaints
2575 10. Failure to collect missed collections
2576 20.03 Annual Reporting.
2577 20.03.1 General. An annual report must be submitted no later than 2578 forty-five (45) days after the end of the previous Calendar Year. If that date falls on a 2579 day that City is closed, then the report will be due on the next business day. Annual 2580 reports must be submitted electronically in software acceptable to the City. Failure to 2581 submit complete annual reporting by the due date will result in penalties as specified in 2582 Section 23.04. Annual reports to City must include:
2583 20.03.1.1 Collection Vehicle Inventory. An updated complete 2584 inventory of Collection Containers by type and size, and an updated complete inventory 2585 of Collection Vehicles including for each vehicle: truck number, route number, date 2586 purchased, vehicle type, tare weight, license plate number, fuel type and vehicle make 2587 and model.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2588 20.03.1.2 Other Information. The following information shall 2589 also be included in the annual reports:
2590 [To be determined by the City]
2591 20.04 Reporting for Enforcement and CalRecycle. Contractor shall report or 2592 otherwise provide access to information on all activities as required by CalRecycle in 2593 advance of the City’s reports to CalRecycle on August 1. 2594 A. For public education. Provide the following information:
2595 1. Copies of all such information (including flyers, brochures, 2596 newsletters, invoice messaging, website and social media postings, emails, and other 2597 electronic messages).
2598 2. The date the information was disseminated or the direct 2599 contact made. For website and social media postings, this shall be the date posted. 2600 3. To whom the information was disseminated or the direct 2601 contact made. For mass distributions such as mailings or bill inserts, Contractor may 2602 provide the type and number of accounts receiving the information, rather than listing 2603 each recipient individually.
2604 B. For Route Reviews. Provide the following information:
2605 1. The date the review was conducted.
2606 2. The name and title of each person conducting the review. 2607 3. A list of the addresses covered by the review.
2608 4. A description of each Hauler Route reviewed, including 2609 Contractor’s route number and a description of the Hauler Route area. 2610 5. The results of such review (i. e. the addresses where any 2611 Prohibited Container Contaminants were found), and any photographs taken. 2612 7. Copies of any educational materials issued pursuant to such 2613 reviews.
2614 C. Prohibited Container Contaminants. Provide the following 2615 documentation relating to observed Prohibited Container Contaminants, whether 2616 observed during Route Reviews or otherwise:
2617 1. Copies of the form of each notice issued to customers for 2618 Prohibited Container Contaminants, as well as, for each such form, a list of the 2619 customers to which such notice was issued, the date of issuance, the customer’s name 2620 and service address, and the reason for issuance (if the form is used for multiple 2621 reasons).
2622 2. The number of times notices were issued to customers for 2623 Prohibited Container Contaminants.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2624 3. The number of Containers where the contents were 2625 disposed due to observation of Prohibited Container Contaminants. 2626 4. A description of Contractor’s process for determining the 2627 level of Container contamination under the Agreement. 2628 20.05 CalRecycle Reports. Contractor will provide reasonable assistance to City 2629 in preparing annual reports to CalRecycle (the “Electronic Annual Report” or EAR, and 2630 Form 303), including but not limited to supplying required data for preparation of the 2631 reports, and completing all required data input in the CalRecycle website. 2632 20.05.1 In the event that CalRecycle requires City to report an 2633 Implementation Schedule to comply with Applicable Laws, Contractor will provide 2634 assistance to City in preparing a report, including Contractor’s policies and procedures 2635 related to compliance with Applicable Laws and how Recyclable Materials or Organic 2636 Recyclable Material are collected, a description of the geographic area, routes, list of 2637 addresses served and a method for tracking contamination, copies of route audits, 2638 copies of notice of contamination, copies of notices, violations, education and 2639 enforcement actions issued, and copies of educational materials, flyers, brochures, 2640 newsletters, website, and social media.
2641 20.06 Additional Reporting. Contractor must furnish City with any additional 2642 information or reports as may reasonably be required, such reports to be prepared within 2643 a reasonable time following the reporting period. City may also require Contractor to 2644 make changes to the content and/or format of existing reports. 2645 ARTICLE 21. Nondiscrimination
2646 21.01 Nondiscrimination. In the performance of all work and services under this 2647 Contract, Contractor shall not discriminate against any person on the basis of such 2648 person’s race, sex, color, national origin, religion, marital status or sexual orientation. 2649 Contractor shall comply with all applicable local, state and federal laws and regulations 2650 regarding nondiscrimination, including those prohibiting discrimination in employment. 2651 ARTICLE 22. Service Inquiries and Complaints
2652 22.01 Contractor’s Customer Service. All service inquiries and complaints shall be 2653 directed to the Contractor. A representative of the Contractor shall be available to receive 2654 the complaints during normal business hours. All service complaints will be handled by 2655 the Contractor in a prompt and efficient manner. In the case of a dispute between the 2656 Contractor and a Service Recipient, the matter will be reviewed, and a decision made 2657 by the Contract Administrator.
2658 22.01.1 The Contractor will utilize the customer service log to maintain a 2659 record of all inquiries and complaints in a manner prescribed by the City.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2660 22.01.2 For those complaints related to missed Collections that are 2661 received by 3:00 p.m. on a Workday, the Contractor will return to the Service Unit 2662 address and Collect the missed materials before leaving the Service Area for the day. 2663 For those complaints related to missed Collections that are received after 3:00 p.m. on 2664 a Workday, the Contractor shall have until the end of the following Work Day to resolve 2665 the complaint. For those complaints related to repair or replacement of a Container, the 2666 appropriate sections of this Contract shall apply. 2667 22.01.3 Contractor agrees that it is in the best interest of the City that all 2668 Residential Waste, City Waste and Recyclable Materials be Collected on the scheduled 2669 Collection day. Accordingly, missed Collections will normally be Collected as set forth 2670 above regardless of the reason that the Collection was missed. However, in the event a 2671 Service Recipient requests missed Collection Service more than two (2) times in any 2672 consecutive two (2) month period, the Contract Administrator will work with the 2673 Contractor to determine an appropriate resolution to that situation. In the event the 2674 Contractor believes any complaint to be without merit, Contractor shall notify the 2675 Contract Administrator, either by Fax or e-mail. The Contract Administrator will 2676 investigate all disputed complaints and render a decision. 2677 ARTICLE 23. Quality of Performance of Contractor
2678 23.01 Intent. Contractor acknowledges and agrees that one of City’s primary goals 2679 in entering into this Contract is to ensure that the Collection Services and Street 2680 Sweeping Service are of the highest caliber, that Service Recipient satisfaction remains 2681 at the highest level, that maximum diversion levels are achieved, and that materials 2682 Collected are put to the highest and best use to the extent possible. 2683 23.02 Service Supervisor. Contractor shall assign a full-time qualified supervisor 2684 to be in charge of the Collection Service and Street Sweeping Service within the Service 2685 Area and shall provide the name(s) of that person in writing to the Contract Administrator 2686 within thirty (30) days of the execution of this Contract, and annually by April 1 of each 2687 subsequent Contract Year of the term of this Contract, and any other time the person in 2688 that position changes. The supervisor shall be physically located in the Service Area and 2689 available to the Contract Administrator through the use of telecommunication equipment 2690 at all times that Contractor is providing Collection Services in the Service Area. In the 2691 event the supervisor is unavailable due to illness or vacation, Contractor shall designate 2692 an acceptable substitute who shall be available and who has the authority to act in the 2693 same capacity as the supervisor.
2694 23.03 Contract Manager. Contractor shall designate a Contract Manager and shall 2695 provide the name of that person in writing to the City within thirty (30) days of the 2696 execution of this Contract and annually by April 1 of each subsequent Contract Year of 2697 this Contract and any other time the person in that position changes. The Contract ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2698 Manager shall be available to the City through the use of telecommunications equipment 2699 at all times that Contractor is providing Collection Services in the Service Area. The 2700 Contract Manager shall provide the City with an emergency phone number where the 2701 Contract Administrator can be reached outside of normal business hours. 2702 23.04 Administrative Charges. It shall be the duty of Contractor to perform services 2703 under this Contract in such a manner as to implement the goals set forth in Section 23.01 2704 above. In the event Contractor fails to perform the services set forth in this Contract, the 2705 City may assess administrative charges against the Contractor. Prior to assessing 2706 Administrative Charges, the City shall give Contractor written notice of its intention to do 2707 so, as set forth below. The notice shall include a brief description of the incident(s)/non2708 performance giving rise to the damages. City may assess Administrative Charges for 2709 each day or incident for ongoing non-performance after the City has provided the 2710 Contractor with written notice. City may assess an administrative charge against 2711 Contractor in the amounts shown in Exhibit 9.
2712 23.04.1 Procedure for Review of Administrative Charges. The Contract 2713 Administrator may assess administrative charges pursuant to this Article 23, as 2714 applicable, on a monthly basis. In such cases, the Contract Administrator shall issue a 2715 written notice to Contractor (“Notice of Intention to Assess Administrative Charge”) of 2716 the administrative charges assessed and the basis for each assessment. 2717 23.04.2 The assessment shall become final unless, within ten (10) 2718 calendar days of the date of the notice of assessment, Contractor provides a written 2719 request for a meeting with the City Manager to present evidence that the assessment 2720 should not be made.
2721 23.04.3 The Contract Administrator shall schedule a meeting between 2722 Contractor and the City Manager, or the City Manager’s designee, as soon as 2723 reasonably possible after timely receipt of Contractor’s request. 2724 23.04.4 The City Manager, or the City Manager’s designee, shall review 2725 Contractor’s evidence and render a decision sustaining or reversing the administrative 2726 charges as soon as reasonably possible after the meeting. Written notice of the decision 2727 shall be provided to Contractor.
2728 23.04.5 In the event Contractor does not submit a written request for a 2729 meeting within ten (10) calendar days of the date of the Notice of Assessment, the 2730 Contract Administrator’s determination shall be final and the administrative charges shall 2731 be due within thirty (30) calendar days of the date of the Notice of Assessment. 2732 23.04.6 City’s assessment or collection of administrative charges shall not 2733 prevent City from exercising any other right or remedy, including the right to terminate 2734 this Contract, for Contractor’s failure to perform the work and services in the manner set ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2735 forth in this Contract.
2736 23.05 Alternative Process – Notice of Non-Compliance. 2737 23.05.1 Notice of Non-Compliance. In the event the City identifies a term 2738 or condition of the franchise agreement that it believes the Contractor is not, or has not 2739 complied with, it may issue a written Notice to the Contractor of its findings (“Notice”). 2740 That Notice shall specify the specific section or sections of the franchise agreement that 2741 the City believes the Contractor is not in compliance with and the basis for its 2742 determination of non-compliance. The Notice shall also set a reasonable time within 2743 which correction of such event of non-compliance shall be made. Unless a longer or 2744 shorter time is otherwise specified by the City Manager or his/her designee, a 2745 reasonable time for correction shall be forty-five (45) days from the date such written 2746 notice is given.
2747 Within five (5) business days of receipt of the City’s Notice, Contractor may 2748 provide a written request for a meeting with the City Manager or his/her designee, to 2749 present evidence that it is in fact in compliance, present evidence of extenuating 2750 circumstances, or otherwise discuss the Notice. If the Contractor requests a meeting 2751 with the City Manager, it shall have forty-five (45) days from the date of such meeting to 2752 correct the event of non-compliance, unless otherwise agreed to by the City Manager or 2753 his/her designee.
2754 23.05.2 Failure to Cure. If Contractor fails to correct, to the reasonable 2755 satisfaction of the City Manager or his/her designee, all deficiencies contained in the 2756 written Notice thereof within the specified time, or if it is not reasonably possible to 2757 correct such deficiencies within the specified time, and Contractor fails to commence to 2758 correct or remedy such deficiencies within the specified time and diligently effect such 2759 correction or remedy thereafter, then the City Manager may assess Administrative 2760 Charges of up to one-hundred dollars and no cents ($100.00) per incident or event per 2761 day. In the event that the identified area of non-compliance is a past event that cannot 2762 be cured, any such similar future event identified by the City shall be subject to 2763 Administrative Charges of up to one hundred dollars and no cents ($100.00) per incident 2764 or event per day, at the City Manager’s discretion. 2765 ARTICLE 24. Performance Bond
2766 24.01 Performance Bond. Within ten (10) calendar days from the date the City 2767 Council approves this Contract, the Contractor shall furnish to the City, and keep current 2768 during the term of this Contact, a performance bond in a form as set forth in Exhibit 5 2769 which is included in and attached to this Contract, for the faithful performance of this 2770 Contract and all obligations arising hereunder in an amount of One Million Dollars 2771 ($1,000,000)). Such amount shall be subject to the provisions of Section 24.01.1 below.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2772 24.01.1 The performance bond shall be executed by a surety company 2773 licensed to do business in the State of California; having an "A-" or better rating by A. 2774 M. Best or Standard and Poor’s; and included on the list of surety companies approved 2775 by the Treasurer of the United States. On January 1, 2019, and annually thereafter, 2776 Contractor may request in writing that the City allow the performance bond to be 2777 reduced. The City shall, at the sole option of the City, respond to the request in writing 2778 within forty-five (45) calendar days of receipt of the written request. Nothing in this 2779 Contract shall require that the City approve the request of the Contractor nor shall the 2780 City have any obligation to provide Contractor with its reasoning for approving or denying 2781 the request.
2782 24.02 Letter of Credit. As an alternative to the performance bond required by 2783 Section 24.01, at City’s option, Contractor may deposit with City an irrevocable letter of 2784 credit in an amount as set forth in Section 24.01. If allowed, the letter of credit must be 2785 issued by an FDIC insured banking institution chartered to business in the state of 2786 California, in the City’s name, be callable at the discretion of the City and be in a form 2787 acceptable to the City Attorney. Nothing in this Section shall, in any way, obligate the 2788 City to accept a letter of credit in lieu of the performance bond. 2789 ARTICLE 25. Insurance
2790 25.01 Insurance Policies. Contractor shall secure and maintain throughout the 2791 term of this Contract insurance against claims for injuries to persons or damages to 2792 property which may arise from or in connection with Contractor’s performance of work 2793 or services under this Contract. Contractor’s performance of work or services shall 2794 include performance by Contractor’s employees, agents, representatives and 2795 subcontractors.
2796 25.01.1 Minimum Scope of Insurance. Insurance coverage shall be at least 2797 this broad:
2798 25.01.1.1 Insurance Services Office Form No. GL 0002 (Ed. 1/96) 2799 covering Comprehensive General Liability and Insurance Services Office Form No. GL 2800 0404 covering Broad Form Comprehensive General Liability; or Insurance Services 2801 Office Commercial General Liability coverage (“occurrence” form CG 0001), including X, 2802 C, U where applicable.
2803 25.01.1.2 Insurance Services Office Form No. CA 0001 (Ed. 10/13) 2804 covering Automobile Liability, code 1 “any auto”, or code 2 “owned autos” and 2805 endorsement CA 0025. Coverage shall also include code 8, “hired autos” and code 9 2806 “non-owned autos”.
2807 25.01.1.3 Workers’ Compensation insurance as required by the 2808 California Labor Code and Employers Liability Insurance.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2809 25.01.1.4 Pollution Liability Insurance.
2810 25.02 Minimum Limits of Insurance. Contractor shall maintain insurance limits no 2811 less than:
2812 25.02.1 Commercial General Liability: $5,000,000 combined single limit 2813 per occurrence for bodily injury, personal injury and property damage. If Commercial 2814 General Liability insurance with a general aggregate limit is used, either the general 2815 aggregate limit shall apply separately to this Contract or the general aggregate limit shall 2816 be $10,000,000.
2817 25.02.2 Automobile Liability: $5,000,000 combined single limit per 2818 accident for bodily injury and property damage.
2819 25.02.3 Workers’ Compensation and Employers Liability: Workers’ 2820 Compensation limits as required by the California Labor Code and Employers Liability 2821 limits of $3,000,000 per accident.
2822 25.02.4 Pollution Liability: $10,000,000 per occurrence. 2823 25.03 Deductibles and Self-Insured Retention. Any deductibles or self-insured 2824 retention must be declared to, and approved by, City. At the option of City, either; the 2825 insurer shall reduce or eliminate such deductibles or self-insured retention as respects 2826 City, its officers, employees, agents, contractors and volunteers; or Contractor shall 2827 procure a bond guaranteeing payment of losses and related investigations, claim 2828 administration and defense expenses in an amount specified by City’s Risk Manager. 2829 25.04 Endorsements. The policies are to contain, or be endorsed to contain, the 2830 following provisions:
2831 25.04.1 General Liability and Automobile Liability Coverage. 2832 25.04.1.1 The endorsement must name the City, its officers, 2833 employees, agents, contractors and volunteers as additional insureds as respects:
2834 liability arising out of activities performed by, or on behalf of, Contractor; products and 2835 completed operations of Contractor; premises owned, leased or used by Contractor; and 2836 automobiles owned, leased, hired or borrowed by Contractor. The coverage shall 2837 contain no special limitations on the scope of protection afforded to City, its officers, 2838 employees, agents, contractors and volunteers.
2839 25.04.1.2 The endorsement must state that Contractor’s insurance 2840 coverage shall be primary insurance as respects City, its officers, employees, agents, 2841 contractors and volunteers. Any insurance or self-insurance maintained by City, its 2842 officers, employees, agents or contractors shall be in excess of Contractor’s insurance 2843 and shall not contribute with it.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2844 25.04.1.3 Any failure to comply with reporting provisions of the 2845 policies shall not affect coverage provided to City, officers, employees, agents, 2846 contractors and volunteers.
2847 25.04.1.4 Coverage shall state that Contractor’s insurance shall 2848 apply separately to each insured against whom claim is made or suit is brought, except 2849 with respect to the limits of the insurer’s liability. 2850 25.04.1.5 The Automobile Liability policy shall be endorsed to 2851 delete the Pollution and/or the Asbestos exclusion, if applicable, and add the Motor 2852 Carrier Act endorsement (MCS-90) TL 1005, TL1007.
2853 25.04.2 All Coverage. Each insurance policy required by this Contract 2854 (other than workers’ compensation) shall be endorsed to state that coverage shall not 2855 be canceled, or materially changed or reduced in limits except after thirty (30) calendar 2856 days prior written notice has been given to City.
2857 25.05 Acceptability of Insurers. Insurance is to be placed with insurers rate A-VIII 2858 (or higher) by A.M. Best.
2859 25.06 Verification of Coverage. Contractor shall furnish City with certificates of 2860 insurance and with original endorsements affecting coverage required by this Contract. 2861 The certificates and endorsement for each insurance policy are to be signed by a person 2862 authorized by that insurer to bind coverage on its behalf. Contractor shall furnish City 2863 with a new certificate of insurance and endorsements on each renewal of coverage or 2864 change of insurers.
2865 25.07 Proof of Insurance. Proof of insurance shall be mailed as set forth in Article 2866 43.
2867 25.08 Subcontractors. Contractor shall include all subcontractors as insureds 2868 under its policies or shall obtain separate certificates and endorsements for each 2869 subcontractor.
2870 25.09 Modification of Insurance Requirements. The insurance requirements 2871 provided in this Contract may be modified or waived by City, in writing, upon the request 2872 of Contractor if the City determines such modification or waiver is in the best interest of 2873 City considering all relevant factors, including exposure to City. 2874 25.10 Rights of Subrogation. All required insurance policies shall preclude any 2875 underwriter's rights of recovery or subrogation against City with the express intention of 2876 the parties being that the required insurance coverage protects both parties as the 2877 primary coverage for any and all losses covered by the above-described insurance. 2878 Contractor shall ensure that any companies issuing insurance to cover the requirements 2879 contained in this Contract agree that they shall have no recourse against City for 2880 payment or assessments in any form on any policy of insurance. The clauses ‘Other ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2881 Insurance Provisions’ and ‘Insured Duties in the Event of an Occurrence, Claim or Suit’ 2882 as it appears in any policy of insurance in which City is named as an additional insured 2883 shall not apply to City.
2884 ARTICLE 26. Indemnification
2885 26.01 Indemnification. Contractor shall indemnify and hold harmless City, City’s 2886 contractors, and the public officials, officers, directors, employees, agents, volunteers 2887 and other contractors of each of them (collectively, “Idemnitees”), from and against any 2888 and all claims, costs, the cost of remediation and cost-recoveries pursuant to CERCLA, 2889 losses and damages (including but not limited to all fees and charges of engineers, 2890 architects, attorneys and other professionals as well as all Court or other dispute 2891 resolution costs), liabilities, expenditures or causes of action of any kind (including 2892 negligent, reckless, willful or intentional acts or omissions of the Contractor, any 2893 subcontractor, any supplier, any person or organization directly or indirectly employed 2894 by any of them to perform or furnish any services or anyone for whose acts any of them 2895 may be liable), arising from, relative to or caused by the performance of the services. 2896 This indemnity includes but is not limited to claims attributable to bodily injury, sickness, 2897 disease or death and to injury or destruction of tangible property. Contractor agrees, at 2898 Contractor’s expense, after written notice from the City, to defend any action against the 2899 City that falls within the scope of this indemnity, or the City, at the City’s option, may elect 2900 not to tender such defense and may elect instead to secure its own attorneys to defend 2901 any such action and the reasonable costs and expenses of such attorneys incurred in 2902 defending such action shall be payable by Contractor. Additionally, if Contractor, after 2903 receipt of written notice from the City, fails to make any payment due under this Contract 2904 to the City, Contractor shall pay any reasonable attorneys’ fees or costs incurred by the 2905 City in securing any such payment from Contractor. Payment of any amount due 2906 pursuant to the foregoing indemnity shall, after receipt of written notice by Contractor 2907 from the City that such amount is due, be made by Contractor prior to the City being 2908 required to pay same, or in the alternative, the City, at the City’s option, may make 2909 payment of an amount so due and Contractor shall promptly reimburse the City for same, 2910 together with interest thereon at the rate of twelve percent (12%) per annum simple 2911 interest from the date of receipt by Contractor of written notice from the City that such 2912 payment is due.
2913 26.02 Hazardous Materials Indemnification. Contractor shall indemnify, defend 2914 with counsel selected by City, protect and hold harmless the City, City’s contractors, and 2915 the public officials, officers, directors, employees, agents, volunteers and other 2916 contractors of each of them (collectively, “Idemnitees”) from and against all claims, 2917 damages (including but not limited to special, consequential, natural resources and 2918 punitive damages), injuries, costs, (including without limit any and all response, 2919 remediation, removal, closure, and post-closure costs), losses, demands, debts, liens, ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2920 liabilities, causes of action, suits, legal or administrative proceedings, interest, fines, 2921 charges, penalties, and expenses (including without limit attorneys and expert witness 2922 fees and costs incurred in connection with defending against any of the foregoing or in 2923 enforcing this indemnity providing the enforcement action is successful in establishing 2924 indemnification), (Collectively, “damages”) of any kind whatsoever paid, incurred or 2925 suffered by, or asserted against, indemnitees arising from or attributable to the acts of 2926 omission of Contractor, its officers, directors, employees, companies or agents, whether 2927 or not negligent or otherwise culpable, in connection with or related to the performance 2928 of this contract, including without limit damages arising from or attributable to any 2929 operations, repair, clean-up or detoxification, response or removal action, or preparation 2930 and implementation of any removal, remedial, response, closure, post-closure or other 2931 plan (regardless of whether undertaken due to governmental action) concerning any 2932 Hazardous Materials and/or Household Hazardous Waste (Collectively, “Waste”) at any 2933 places where Contractor Transfers, Transports, Processes, stores or Disposes of City 2934 Solid Waste, or other waste Collected under this contract, irrespective of whether the 2935 concentrations of any Waste are material, whether the concentrations exceed state or 2936 federal maximum contaminant or action levels, or whether any government agency has 2937 issued a clean-up order This indemnity afforded indemnitees, shall only be limited to 2938 exclude coverage for intentional wrongful acts and active negligence of indemnitees. 2939 Contractor at its own expense, agrees to defend, with counsel of the City’s choosing, 2940 any claims for Damages asserted against City that would, in whole or in part, be covered 2941 by the indemnity obligations irrespective of whether such claims have merit. Contractor’s 2942 obligation under this indemnification provision will survive any termination of this 2943 Agreement. The foregoing indemnity is intended to operate as an agreement pursuant 2944 to §107(e) of the Comprehensive Environmental Response, Compensation and Liability 2945 Act. CERCLA, 42 USC. §9607(e) and California Health and Safety Code §25364, to 2946 defend, protect, hold harmless, and indemnify City from liability. This provision is in 2947 addition to all other provisions in this contract and is intended to survive the end of the 2948 term of this contract. Nothing in this paragraph shall prevent the Contractor from seeking 2949 indemnification or contribution from persons or entities other than indemnitees, for any 2950 liabilities incurred by the Contractor, or the indemnitees. As appropriate, the parent 2951 company should provide the guarantees necessary to meet this provision. 2952 26.03 Indemnification for Failure to Meet AB 939 Goals. Contractor agrees to 2953 protect and defend City with counsel selected by Contractor and approved by City, to 2954 pay all attorneys’ fees, and to indemnify and hold City harmless from and against all 2955 fines or penalties imposed by the CalRecycle if the diversion goals specified in California 2956 Public Resources Code Section 41780 as of the date hereof and hereafter throughout 2957 are not met by the City with respect to the Materials Collected by Contractor and if the 2958 lack in meeting such goals are attributable to the failure of the Contractor to implement ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2959 and operate the recycling or diversion programs or undertake the related activities 2960 required by this Contract.
2961 26.04 Consideration. It is specifically understood and agreed that the 2962 consideration inuring to the Contractor for the execution of this Contract consists of the 2963 promises, payments, covenants, rights and responsibilities contained in this Contract. 2964 26.05 Obligation. The execution of this Contract by the Contractor shall obligate 2965 the Contractor to comply with the foregoing indemnification provision; however, the 2966 collateral obligation of providing insurance must also be complied with as set forth in 2967 Article 25 above.
2968 26.06 Subcontractors. The Contractor shall require all subcontractors to enter into 2969 a contract containing the provisions set forth in the preceding subsection in which the 2970 subcontractor fully indemnifies the City in accordance with this Contract. 2971 26.07 Exception. Notwithstanding Sections 26. 01, 26. 02 and 26. 03, 2972 Contractor’s obligation to indemnify, hold harmless and defend City, its of4icers and 2973 employees shall not extend to any loss, liability, penalty, damage, action or suit resulting 2974 from the sole negligence or willful misconduct of the City its officers or employees. 2975 26.08 Damage by Contractor. If Contractor’s employees or subcontractors cause 2976 any injury, damage, or loss to City property, including but not limited to City streets or 2977 curbs, Contractor shall reimburse City for City’s cost of repairing such injury, damage or 2978 loss. Such reimbursement is not in derogation of any right of City to be indemnified by 2979 Contractor for any such injury, damage, or loss. With the prior written approval of City, 2980 Contractor may repair the damage at Contractor’s sole cost and expense. 2981 ARTICLE 27. Default of Contract
2982 27.01 Termination. The City may not cancel this Contract, except as otherwise 2983 provided below in this section, by giving the Contractor thirty (30) calendar days advance 2984 written notice, to be served as provided in Article 43 and Contractor shall continue to 2985 provide service until such time as the City has in place a new service provider and they 2986 are ready to take over all of the services required in this contract, upon the happening 2987 of any one of the following events.
2988 27.01.1 The Contractor shall take the benefit of any present or future 2989 insolvency statute, or shall make a general assignment for the benefit of creditors, or file 2990 a voluntary petition in bankruptcy (court) or a petition or answer seeking an arrangement 2991 for its reorganization or the readjustment of its indebtedness under the Federal 2992 bankruptcy laws or under any other law or statute of the United States or any state 2993 thereof, or consent to the appointment of a receiver, trustee or liquidator of all or 2994 substantially all of its property; or
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

2995 27.01.2 By order or decree of a Court, the Contractor shall be adjudged 2996 bankrupt or an order shall be made approving a petition filed by any of its creditors or by 2997 any of the stockholders of the Contractor, seeking its reorganization or the readjustment 2998 of its indebtedness under the Federal bankruptcy laws or under any law or statute of the 2999 United States or of any state thereof, provided that if any such judgment or order is 3000 stayed or vacated within sixty (60) calendar days after the entry thereof, any notice of 3001 default shall be and become null, void and of no effect; unless such stayed judgment or 3002 order is reinstated in which case, said default shall be deemed immediate; or 3003 By, or pursuant to, or under the authority of any legislative act, resolution 3004 or rule or any order or decree of any Court or governmental board, agency or officer 3005 having jurisdiction, a receiver, trustee or liquidator shall take possession or control of all 3006 or substantially all of the property of the Contractor, and such possession or control shall 3007 continue in effect for a period of sixty (60) calendar days; or 3008 27.02 The Contractor has defaulted, by failing or refusing to pay in a timely manner 3009 the administrative charges or other monies due the City and said default is not cured 3010 within thirty (30) calendar days of receipt of written notice by City to do so; or 3011 27.02.1 The Contractor has defaulted by allowing any final judgment for the 3012 payment of money to stand against it unsatisfied and said default is not cured within 3013 thirty (30) calendar days of receipt of written notice by City to do so; or 3014 27.02.2 In the event that the monies due the City under Section 27.01.4 3015 above or an unsatisfied final judgment under Section 27.01.5 above is the subject of a 3016 judicial proceeding, the Contractor shall not be in default if the sum of money is bonded. 3017 All bonds shall be in the form acceptable to the City Attorney; or 3018 27.02.3 The Contractor has defaulted, by failing or refusing to perform or 3019 observe the terms, conditions or covenants in this Contract or any of the rules and 3020 regulations promulgated by the City pursuant thereto or has wrongfully failed or refused 3021 to comply with the instructions of the Contract Administrator relative thereto and said 3022 default is not cured within thirty (30) calendar days of receipt of written notice by the City 3023 to do so, or if by reason of the nature of such default, the same cannot be remedied 3024 within thirty (30) calendar days following receipt by the Contractor of written demand 3025 from the City to do so, the Contractor fails to commence the remedy of such default 3026 within said thirty (30) calendar days following such written notice or having so 3027 commenced shall fail thereafter to continue with diligence the curing thereof (with the 3028 Contractor having the burden of proof to demonstrate (a) that the default cannot be cured 3029 within thirty (30) calendar days, and (b) that it is proceeding with diligence to cure said 3030 default, and such default will be cured within a reasonable period of time). However, 3031 notwithstanding anything contained herein to the contrary, for the failure of the 3032 Contractor to provide Collection Services for a period of three (3) consecutive Work ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3033 Days, the City may secure the Contractor’s records on the fourth (4th) Work Day in order 3034 to provide interim Collection services until such time as the matter is resolved and the 3035 Contractor is again able to perform pursuant to this Contract; provided, however, if the 3036 Contractor is unable for any reason or cause to resume performance at the end of thirty 3037 (30) calendar days all liability of the City under this Contract to the Contractor shall cease 3038 and this Contract may be deemed terminated by the City. 3039 27.03 Violations. Notwithstanding the foregoing and as supplemental and 3040 additional means of termination of this Contract under this article, in the event that the 3041 Contractor’s record of performance show that the Contractor has frequently, regularly or 3042 repetitively defaulted in the performance of any of the covenants and conditions required 3043 herein to be kept and performed by the Contractor, in the opinion of the City and 3044 regardless of whether the Contractor has corrected each individual condition of default, 3045 the Contractor shall be deemed a "habitual violator", shall be deemed to have waived 3046 the right to any further notice or grace period to correct, and all of said defaults shall be 3047 considered cumulative and collectively shall constitute a condition of irredeemable 3048 default. The City shall thereupon issue the Contractor a final warning citing the 3049 circumstances therefore, and any single default by the Contractor of whatever nature, 3050 subsequent to the occurrence of the last of said cumulative defaults, shall be grounds 3051 for immediate termination of the Contract. In the event of any such subsequent default, 3052 the City may terminate this Contract upon giving of written final notice to the Contractor, 3053 such cancellation to be effective upon the date specified in the City’s written notice to 3054 the Contractor, and all contractual fees due hereunder plus any and all charges and 3055 interest shall be payable to said date, and the Contractor shall have no further rights 3056 hereunder. Immediately upon the specified date in such final notice the Contractor shall 3057 proceed to cease any further performance under this Contract. 3058 27.04 Effective Date. In the event of the aforesaid events specified above, and 3059 except as otherwise provided in said subsections, termination shall be effective upon 3060 the date specified in the City’s written notice to the Contractor and upon said date this 3061 Contract shall be deemed immediately terminated and upon such termination all liability 3062 of the City under this Contract to the Contractor shall cease, and the City shall have the 3063 right to call the performance bond and shall be free to negotiate with other contractors 3064 for the operation of the herein specified services. The Contractor for failure to perform 3065 shall reimburse the City all direct and indirect costs of providing interim Collection 3066 Services.
3067 27.05 Immediate Termination. City may terminate this Contract immediately upon 3068 written notice to Contractor in the event Contractor fails to provide and maintain the 3069 performance bond as required by this Contract, Contractor fails to obtain or maintain 3070 insurance policies endorsements as required by this Contract, Contractor fails to provide 3071 the proof of insurance as required by this Contract, or Contractor offers or gives any gift ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3072 prohibited by City Municipal Code. In the event of Immediate Termination, Contractor 3073 shall continue to provide service until such time as the City has in place a new service 3074 provider and they are ready to take over all of the services required in this contract, upon 3075 the happening of any one of the following events
3076 27.06 Termination Cumulative. City’s right to terminate this Contract is cumulative 3077 to any other rights and remedies provided by law or by this Contract. 3078 ARTICLE 28. Modifications to the Contract
3079 28.01 Modifications. The City shall have the power to make changes in this 3080 Contract as the result of changes in law, changes in the City of Rancho Cordova 3081 Municipal Code, or both, to impose new rules and regulations on the Contractor under 3082 this Contract relative to the scope and methods of providing Collection Services as shall 3083 from time-to-time be necessary and desirable for the public welfare. The City shall give 3084 the Contractor notice of any proposed change and an opportunity to be heard 3085 concerning those matters. The scope and method of providing Collection Services as 3086 referenced herein shall also be liberally construed to include, but is not limited to the 3087 manner, procedures, operations and obligations, financial or otherwise, of the 3088 Contractor.
3089 28.02 Change in Law. The City and the Contractor understand and agree that the 3090 California Legislature has the authority to make comprehensive changes in Solid Waste 3091 Management legislation and that these and other changes in law in the future which 3092 mandate certain actions or programs for counties or municipalities may require changes 3093 or modifications in some of the terms, conditions or obligations under this Contract. The 3094 Contractor agrees that the terms and provisions of the City of Rancho Cordova Code, 3095 as it now exists or as it may be amended in the future, shall apply to all of the provisions 3096 of this Contract and the Service Recipients of the Contractor located within the Service 3097 Area. In the event any future change in the City Code or change or enactment of existing 3098 or newly mandated State or local legislation, policy or regulations materially alters the 3099 obligations of the Contractor, then the affected service rates, as established in Exhibit 3100 1 of this Contract shall be adjusted. Nothing contained in this Contract shall require any 3101 party to perform any act or function contrary to law. The City and Contractor agree to 3102 enter into good faith negotiations regarding modifications to this Contract which may be 3103 required in order to implement changes in the interest of the public welfare or due to 3104 change in law. When such modifications are made to this Contract, the City and the 3105 Contractor shall negotiate in good faith, a reasonable and appropriate compensation 3106 adjustment for any increase or decrease in the services or other obligations required of 3107 the Contractor due to any modification in the Contract under this article. The City and 3108 the Contractor shall not unreasonably withhold agreement to such compensation 3109 adjustment. Contractor acknowledges and agrees that the provision of this section does 3110 not apply to changes in governmental fees unless such change is enacted by an agency ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3111 of the Federal government, or the State of California and the change applies to all 3112 disposal or processing facilities in the State of California, or such change is proposed 3113 and requested by the City. Except for those changes proposed and requested by the 3114 City, changes to governmental fees or new governmental fees enacted by a local 3115 government that apply only to the disposal or processing facilities within the jurisdiction 3116 of that local government are specifically excluded from this section of the Contract and 3117 the Collection Service rates set forth in the Contract shall not be adjusted to account for 3118 those fees.
3119 28.03 Initiative and Technology Changes. City may direct Contractor or Contractor 3120 may propose to City to perform additional services (including new diversion programs, 3121 additional public education activities, etc. ), eliminate programs, or modify the manner in 3122 which it performs existing services. Pilot programs and innovative services, which may 3123 entail new Collection methods, targeted routing, different kinds of services, different 3124 types of Collection vehicles, and/or new requirements for Customers are included 3125 among the kinds of changes which City may direct or Contractor may propose. 3126 Contractor shall be entitled to an adjustment in its compensation for providing such 3127 additional or modified services but not for the preparation of its proposal to perform such 3128 services.
3129 28.04 Service Proposal. Within thirty (30) calendar days of receipt of a request for 3130 a service change from City or in the event Contractor is proposing a service change, 3131 Contractor shall submit a proposal to provide such service. At a minimum, the proposal 3132 shall contain a complete description of the following:
3133 28.04.1 Program objectives and goals to be used in measuring the success 3134 of the program as discussed in Section 28.07 below; 3135 28.04.2 Collection methodology to be employed (equipment, manpower, 3136 etc. );
3137 28.04.3 Equipment to be utilized (vehicle number, types, capacity, age, 3138 etc.);
3139 28.04.4 Labor requirements (number of employees by classification); 3140 28.04.5 Type of Carts or Bins to be utilized;
3141 28.04.6 Provision for program publicity, education, and marketing; and 3142 28.04.7 Five (5) year projection of the financial results of the program's 3143 operations in an operating statement format including documentation of the key 3144 assumptions underlying the projections and the support for those assumptions, giving 3145 full effect to the savings or costs to existing services.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3146 28.05 Incremental Costs. In the event the change(s) in service results in an 3147 incremental cost increase over the life of the Contract, Contractor will be responsible for 3148 the first ten thousand dollars ($10,000) of such increase in the aggregate. To the extent 3149 costs are projected to exceed ten thousand dollars ($10,000), City and Contractor shall 3150 agree on the amount of additional costs to be reimbursed to Contractor prior to the 3151 initiation of the service change.
3152 28.06 Other Contractors. Contractor acknowledges and agrees that City may 3153 permit other contractors or companies besides Contractor to provide additional 3154 Collection Services and such other services not otherwise contemplated by this Contract 3155 if Contractor and City cannot agree on terms and conditions, including compensation 3156 adjustments, of such services in one hundred twenty (120) calendar days from the date 3157 when City first requests a proposal from Contractor to perform such services. 3158 28.07 Monitoring and Evaluation. At City’s request, Contractor shall meet with City 3159 to describe the progress of each new program and other service issues. At each 3160 meeting, City and Contractor shall have the opportunity to discuss revisions to the 3161 program. If applicable, Contractor shall document the results of the new programs on a 3162 monthly basis, including at a minimum the tonnage diverted by material type, the end 3163 use or processor of the diverted materials and the cost per ton for transporting and 3164 processing each type of material and other such information requested by Contractor 3165 and/or City necessary to evaluate the performance of each program. 3166 28.08 Termination for Cause. City shall have the right to terminate a program or 3167 assign the program to a third party for cause at no cost to City or Service Recipients if 3168 Contractor is not achieving the programs agreed to and defined goals and objectives. 3169 Prior to such termination or assignment, City shall meet and confer with Contractor for 3170 a period of up to ninety (90) calendar days to resolve City’s concerns. Thereafter, City 3171 may terminate the program or utilize a third party to perform these services if City 3172 reasonably believes Contractor cannot meet or is not meeting the agreed to and defined 3173 project goals and objectives. Notwithstanding these changes, Contractor shall continue 3174 the program during the ninety (90) day period and, in the event City elects to utilize a 3175 third party to continue the program, thereafter until the third party takes over the 3176 program.
3177 28.09 Termination without Cause. City shall also have the right to terminate a 3178 program without cause. As a condition of the termination, City shall reimburse Contractor 3179 for all costs incurred for implementation and performance of the program that were 3180 identified in the program proposal prepared and submitted by Contractor and agreed to 3181 by City which will have not been funded or otherwise recovered through program 3182 compensation at the time the program is terminated.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3183 28.10 Rate Adjustment at Termination. In the event a program is terminated as set 3184 forth in Sections 28.08 or 28.09 above, Contractor shall adjust all Customer rates to 3185 remove the component of the rate used to fund the program. The rates shall be adjusted 3186 as of the Effective Date of the termination of the program. 3187 ARTICLE 29. Legal Representation
3188 29.01 Acknowledgement. It is acknowledged that each party was, or had the 3189 opportunity to be, represented by counsel in the preparation of and contributed equally 3190 to the terms and conditions of this Contract and, accordingly, the rule that a contract 3191 shall be interpreted strictly against the party preparing the same shall not apply herein 3192 due to the joint contributions of both parties.
3193 ARTICLE 30. Financial Interest
3194 30.01 Representation. Contractor warrants and represents that no elected official, 3195 officer, agent or employee of the City has a financial interest, directly or indirectly, in this 3196 Contract or the compensation to be paid under it and, further, that no City employee who 3197 acts in the City as a “purchasing agent” as defined in the appropriate Section of 3198 California Statutes, nor any elected or appointed officer of the City, nor any spouse or 3199 child of such purchasing agent, employee or elected or appointed officer, is a partner, 3200 officer, director or proprietor of the Contractor and, further, that no such City employee, 3201 purchasing agent, City elected or appointed officer, or the spouse or child of any of them, 3202 alone or in combination, has a material interest in the Contractor. Material interest means 3203 direct or indirect ownership of three percent (3%) or more of the total assets or capital 3204 stock of the Contractor.
3205 ARTICLE 31. Contractor's Personnel
3206 31.01 Personnel Requirements. The Contractor shall employ and assign qualified 3207 personnel to perform all services set forth herein. The Contractor shall be responsible 3208 for ensuring that its employees comply with all Applicable Laws and regulations and 3209 meet all federal, state and local requirements related to their employment and position. 3210 31.02 The City may request the transfer of any employee of the Contractor who 3211 materially violates any provision hereof, or who is wanton, negligent, or discourteous in 3212 the performance of his duties.
3213 31.03 Contractor’s field operations personnel shall be required to wear a clean 3214 uniform shirt bearing the Contractor’s name. Contractor’s employees, who normally 3215 come into direct contact with the public, including drivers, shall bear some means of 3216 individual photographic identification such as a name tag or identification card.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3217 31.04 Each driver of a Collection vehicle shall at all times carry a valid California 3218 driver's license and all other required licenses for the type of vehicle that is being 3219 operated.
3220 31.05 Each driver of a Collection vehicle shall at all times comply with all applicable 3221 state and federal laws, regulations and requirements. 3222 31.06 Contractor’s employees, officers, and agents shall at no time be allowed to 3223 identify themselves or in any way represent themselves as being employees of the City. 3224 31.07 The Contractor’s name and the Customer Service telephone number shall 3225 be properly displayed on all Collection vehicles.
3226 31.08 Displaced Employees. Contractor shall offer employment to all qualified 3227 displaced employees of the City’s franchisee from the prior Exclusive Solid Waste 3228 Franchise Agreement. Contractors must retain these displaced employees for a period 3229 of not less than 90 days, as provided for in Chapter 4.6, Sections 1070 through 1076 of 3230 the California Labor Code. Contractor shall make information about wage rates, benefits 3231 and job classifications of employees available to the City prior to any subsequent 3232 procurement for solid waste collection.
3233 ARTICLE 32.Exempt Waste
3234 32.01 The Contractor shall not be required to Collect or dispose of Exempt Waste, 3235 but may offer such services. All such Collection and disposal of Exempt Waste is not 3236 regulated under this Contract, but if provided by the Contractor shall be in strict 3237 compliance with all federal, state and local laws and regulations. If Contractor decides, 3238 at its sole discretion, to offer such services, said services are outside the scope of this 3239 Contract and at the sole risk of the Contractor.
3240 ARTICLE 33. Independent Contractor
3241 33.01 In the performance of services pursuant to this Contract, Contractor shall be 3242 an independent contractor and not an officer, agent, servant or employee of City. 3243 Contractor shall have exclusive control of the details of the services and work performed 3244 and over all persons performing such services and work. Contractor shall be solely 3245 responsible for the acts and omissions of its officers, agents, employees, contractors 3246 and subcontractors, if any. Neither Contractor nor its officers, employees, agents, 3247 contractors or subcontractors shall obtain any right to retirement benefits, Workers 3248 Compensation benefits, or any other benefits which accrued to City employees and 3249 Contractor expressly waives any claim it may have or acquire to such benefits.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3250 ARTICLE 34. Laws to Govern
3251 34.01 The law of the State of California shall govern the rights, obligations, duties 3252 and liabilities of City and Contractor under this Contract and shall govern the 3253 interpretation of this Contract.
3254 ARTICLE 35. Consent to Jurisdiction
3255 35.01 The parties agree that any litigation between City and Contractor concerning 3256 or arising out of this Contract shall be filed and maintained exclusively in the Municipal 3257 or Superior Courts of Sacramento County, State of California, or in the United States 3258 District Court for the Eastern District of California to the fullest extent permissible by law. 3259 Each party consents to service of process in any manner authorized by California law. 3260 ARTICLE 36. Assignment
3261 36.01 No assignment of this Contract or any right occurring under this Contract 3262 shall be made in whole or in part by the Contractor without the express written consent 3263 of the City. The City shall have sole discretion to approve or deny, with or without cause, 3264 any proposed or actual assignment by the Contractor. Any assignment of this Contract 3265 made by the Contractor without the express written consent of the City shall be null and 3266 void and shall be grounds for the City to declare a default of this Contract and 3267 immediately terminate this Contract by giving written notice to the Contractor, and upon 3268 the date of such notice this Contract shall be deemed immediately terminated, and upon 3269 such termination all liability of the City under this Contract to the Contractor shall cease, 3270 and the City shall have the right to call the performance bond and shall be free to 3271 negotiate with other contractors, the Contractor, or any other person or company for the 3272 service which is the subject of this Contract. In the event of any assignment, the 3273 assignee shall fully assume all the liabilities of the Contractor. Upon notification to the 3274 City, Contractor shall provide to the City a payment of $150,000 for the city to perform 3275 its due diligence related to the requested Assignment. 3276 36.02 The use of a subcontractor to perform services under this Contract shall not 3277 constitute delegation of Contractor’s duties provided that Contractor has received prior 3278 written authorization from the Contract Administrator to subcontract such services and the 3279 Contract Administrator has approved a subcontractor who will perform such services. 3280 Contractor shall be responsible for directing the work of Contractor’s subcontractors and 3281 any compensation due or payable to Contractor’s subcontractor shall be the sole 3282 responsibility of Contractor. The Contract Administrator shall have the right to require the 3283 removal of any approved subcontractor for reasonable cause. The subcontractors listed 3284 in the Contractor’s Proposal Exhibit 6, which is attached to and incorporated in this 3285 Contract, are hereby approved by the City.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3286 ARTICLE 37. Compliance with Laws
3287 37.01 In the performance of this Contract, Contractor shall comply with all 3288 Applicable Laws, regulations, ordinances and codes of the federal, state and local 3289 governments, including without limitation the Rancho Cordova Municipal Code. 3290 37.02 City shall provide written notice to Contractor of any planned amendment to 3291 the Rancho Cordova Municipal Code that would substantially affect the performance of 3292 Contractor’s services pursuant to this Contract. Such notice shall be provided at least 3293 thirty (30) calendar days prior to the City Council’s approval of such an amendment. 3294 ARTICLE 38. Permits and Licenses
3295 38.01 Contractor shall obtain, at its own expense, all permits and licenses required 3296 by law or ordinance and maintain same in full force and effect throughout the term of 3297 this Contract. Contractor shall provide proof of such permits, licenses or approvals and 3298 shall demonstrate compliance with the terms and conditions of such permits, licenses 3299 and approvals upon the request of the Contract Administrator. 3300 ARTICLE 39. Ownership of Written Materials
3301 39.01 All reports, documents, brochures, public education materials, and other 3302 written, printed, electronic or photographic materials developed by City or Contractor in 3303 connection with the services to be performed under this Contract, whether developed 3304 directly or indirectly by City or Contractor shall be and shall remain the property of City 3305 without limitation or restrictions on the use of such materials by City. Contractor shall not 3306 use such materials in connection with any project not connected with this Contract 3307 without the prior written consent of the Contract Administrator. This Article 39 does not 3308 apply to ideas or concepts described in such materials and do not apply to the format of 3309 such materials.
3310 ARTICLE 40. Waiver
3311 40.01 Waiver by City or Contractor of any breach for violation of any term covenant 3312 or condition of this Contract shall not be deemed to be a waiver of any other term, 3313 covenant or condition or any subsequent breach or violation of the same or of any other 3314 term, covenant or condition. The subsequent acceptance by City of any fee, tax, or any 3315 other monies which may become due from Contractor to City shall not be deemed to be 3316 a waiver by City of any breach for violation of any term, covenant or condition of this 3317 Contract.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3318 ARTICLE 41. Prohibition Against Gifts
3319 41.01 Contractor represents that Contractor is familiar with and shall not violate 3320 applicable California laws regarding the acceptance of gifts by a City officer or 3321 designated employee.
3322 ARTICLE 42. Point of Contact
3323 42.01 The day-to-day dealings between the Contractor and the City shall be 3324 between the Contractor and the Contract Administrator. 3325 ARTICLE 43. Notices
3326 43.01 Except as provided herein, whenever either party desires to give notice to 3327 the other, it must be given by written notice addressed to the party for whom it is 3328 intended, at the place last specified and to the place for giving of notice in compliance 3329 with the provisions of this paragraph. For the present, the parties designate the following 3330 as the respective persons and places for giving of notice:
3331 As to the City:
3332 Contract Administrator
3333 Albert Stricker
3334 Public Works Director
3335 2729 Prospect Park Drive
3336 Rancho Cordova, California 95670
3337 Telephone: (916) 851-8700
3338 E-Mail: [email protected]
3339 As to the Contractor:
3340 Dave Sikich
3341 Chief Executive Officer
3342 3035 Prospect Park Drive, Suite 40
3343 Rancho Cordova, CA 95670
3344 Telephone: (916) 455-2800
3345 E-Mail: [email protected]
3346 43.02 Notices shall be effective when received at the address as specified above. 3347 Changes in the respective address to which such notice is to be directed may be made 3348 by written notice. Facsimile transmission is acceptable notice, effective when received, 3349 however, facsimile transmissions received (i. e. printed) after 4:30 p.m. or on weekends 3350 or holidays, will be deemed received on the next business day. The original of items that 3351 are transmitted by facsimile equipment must also be mailed as required herein. 3352 43.03 Notice by City to Contractor of a Collection or other Service Recipient 3353 problem or complaint may be given to Contractor orally by telephone at Contractor’s ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3354 local office with confirmation sent to Contractor through the Customer Service System 3355 by the end of the Work Day.
3356 ARTICLE 44. Transition to Next Contractor
3357 44.01 In the event Contractor is not awarded a Contract to continue to provide 3358 Collection Services following the expiration or early termination of this Contract, 3359 Contractor shall cooperate fully with City and any subsequent contractors to assure a 3360 smooth transition of services described in this Contract. Such cooperation shall include 3361 but not be limited to transfer of computer data, files and tapes; providing routing 3362 information, route maps, vehicle fleet information, and list of Service Recipients; 3363 providing a complete inventory of all carts and bins; providing adequate labor and 3364 equipment to complete performance of all Collection Services required under this 3365 Contract; taking all actions necessary to transfer ownership of carts and bins, as 3366 appropriate, to City; including transporting such containers to a location designated by 3367 the Contract Administrator; coordinating Collection of materials set out in new containers 3368 if new containers are provided for a subsequent Contract and providing other reports 3369 and data required by this Contract.
3370 ARTICLE 45. Contractor’s Records
3371 45.01 Contractor shall maintain any and all letters, books of account, invoices, 3372 vouchers, canceled checks, and other records or documents evidencing or relating to 3373 charges for services or expenditures and disbursements charged to Service Recipients 3374 for a minimum period of three (3) years, or for any longer period required by law, from 3375 the date of final payment to Contractor pursuant to this Contract. 3376 45.02 Contractor shall maintain all documents and records which demonstrate 3377 performance under this Contract for a minimum period of three (3) years, or for any 3378 longer period required by law, from the date of termination or completion of this Contract. 3379 45.03 Any records or documents required to be maintained pursuant to this 3380 Contract shall be made available for inspection or audit, at any time during regular 3381 business hours, upon written request by the Contract Administrator, the City Attorney, 3382 City Auditor, City Manager, or a designated representative of any of these officers. 3383 Copies of such documents shall be provided to City for inspection at the City offices 3384 when it is practical to do so. Otherwise, unless an alternative site is mutually agreed 3385 upon, the records shall be available at Contractor’s address indicated for receipt of 3386 notices in this Contract.
3387 45.04 Where City has reason to believe that such records or documents may be 3388 lost or discarded due to the dissolution, disbandment or termination of Contractor’s 3389 business, City may, by written request or demand of any of the above named officers, 3390 require that custody of the records be given to City and that the records and documents ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3391 be maintained in City Hall. Access to such records and documents shall be granted to 3392 any party authorized by Contractor, Contractor’s representatives, or Contractor’s 3393 successor-in-interest.
3394 ARTICLE 46. Entire Contract
3395 46.01 This Contract and the Exhibits attached hereto constitute the entire Contract 3396 and understanding between the parties hereto, and it shall not be considered modified, 3397 altered, changed or amended in any respect unless in writing and signed by the parties 3398 hereto. Any prior oral or written discussions, communications, or understandings 3399 between the parties shall be of no legal effect unless specifically incorporated in this 3400 written Contract and/or the addendums thereto.
3401 ARTICLE 47. Severability
3402 47.01 If any provision of this Contract or the application of it to any person or 3403 situation shall to any extent be held invalid or unenforceable, the remainder of this 3404 Contract and the application of such provisions to persons or situations other than those 3405 as to which it shall have been held invalid or unenforceable, shall not be affected, shall 3406 continue in full force and effect, and shall be enforced to the fullest extent permitted by 3407 law.
3408 ARTICLE 48. Right to Require Performance
3409 48.01 The failure of the City at any time to require performance by the Contractor 3410 of any provision hereof shall in no way affect the right of the City thereafter to enforce 3411 same. Nor shall waiver by the City of any breach of any provision hereof be taken or 3412 held to be a waiver of any succeeding breach of such provision or as a waiver of any 3413 provision itself.
3414 ARTICLE 49. All Prior Contracts Superseded
3415 49.01 This document incorporates and includes all prior negotiations, 3416 correspondence, conversations, Contracts and understandings applicable to the matters 3417 contained in this Contract and the parties agree that there are no commitments, 3418 Contracts or understandings concerning the subject matter of this Contract that are not 3419 contained in this document. Accordingly, it is agreed that no deviation from the terms of 3420 this Contract shall be predicated upon any prior representations or Contracts, whether 3421 oral or written.
3422 ARTICLE 50. Headings
3423 50.01 Headings in this document are for convenience of reference only and are 3424 not to be considered in any interpretation of this Contract.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3425 ARTICLE 51. Exhibits
3426 51.01 Each Exhibit referred to in this Contract forms an essential part of this 3427 Contract. Each such Exhibit is a part of this Contract and each is incorporated by this 3428 reference.
3429 ARTICLE 52. Effective Date
3430 52.01 This Contract shall become effective at such time as it is properly executed 3431 by the City and the Contractor and the Contractor shall begin Collection Services, as 3432 covered herein, as of January 1, 2025.
3433
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3434 IN WITNESS WHEREOF, the City and the Contractor have executed this Contract 3435 on the respective date(s) below each signature.
3436 CITY OF RANCHO CORDOVA CONTRACTOR
3437 A Municipal Corporation
3438
3439 By: ________________________ By: __________________________ 3440 Micah Runner, City Manager Dave Sikich, Chief Executive Officer 3441 City of Rancho Cordova Atlas Disposal LLC
3442
3443 ATTEST: ____________________
3444 Stacy Leitner, City Clerk
3445 City of Rancho Cordova
3446
3447 APPROVED AS TO FORM
3448
3449 By: _________________________
3450 Adam Lindgren, City Attorney
3451 City of Rancho Cordova
3452
3453
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3454 Exhibit 1
3455 City of Rancho Cordova, CA
3456 Monthly Base Service Rates
3457
3458
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3459
3460
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3461 Exhibit 2
3462 City of Rancho Cordova, CA
3463 Residential and Commercial Street Sweeping Maps
3464
3465
3466 Maps to be inserted
3467
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3468 Exhibit 3
3469 City of Rancho Cordova, CA
3470 City Service Units
3471
Address Service Container Size, Material &
Frequency
2897 Kilgore Rd FEL 2 4yd Garbage 2x per week
64-Gallon Organics 1x per week
2880 Gold Tailings Ct FEL 1 4yd Garbage 2x per week
1 4yd Recyclables 1x every other
week
64-Gallon Organics 1x per week
2880 Gold Tailings Ct Debris box Garbage on call
2729 Prospect Park Dr FEL 1 5yd Garbage 2x per week
1 4yd Recyclables 2x per week
64-Gallon Organics 1x per week
3303 Luyung FEL 1 4yd Garbage 1x per week
1 4yd Recyclables 1x per week
3303 Luyung Debris box Garbage on call
3303 Luyung Debris box Organics on call
Bear Hollow Reservoir Debris box Garbage on call
Folsom Blvd and Kilgore
Folsom Blvd and Village
Lane
Folsom Blvd and Paseo
West La Loma and Terra
Loma
White Rock at the
pedestrian overcrossing
9719 and 9738 Lincoln
Village Drive (pending)
Street cans (trash
& recycling)
Varies daily to 1x per week per City
direction
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

10417 Mills Tower Drive
2810 Zinfandel Drive
Citrus Road and Coloma
Road (pending)
Croetto / Furmint Way
(pending)
10455 Investment Circle FEL 1 4yd Garbage 1x per week
1 4yd Recyclables 1x per week
64-Gallon Organics 1x per week
3472
3473
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3474 Exhibit 4
3475 City of Rancho Cordova, CA
3476 Cart Specifications
3477 Specifications and Performance Criteria for 32-, 64-, and 96-gal Gray, Blue and Green Carts Volumetric
Capacity
• 32-gal, 64-gal, and 96-gal, excluding volume resulting from a crowned lid in the closed position
Minimum Load
Rating
• 32-gal: 100 lbs.
• 64-gal: 175 lbs.
• 96-gal: 250 lbs.

Compatibility
• Compatible with commercially available fully automated lifting mechanisms that are or will be used in Rancho Cordova
Standards of
Design
• Designed such that wastes flow freely out of the cart when dumped by a fully automated lifting mechanism
Dimensions &
Design
• Body of cart -- nestable for economic bulk transportation and to facilitate distribution to users
• Maximum width of 31” including lid and wheels
• Leak proof
Finish
Surfaces
• Interior surface must be smooth with a semi- or high-gloss finish • Exterior surface must be suitable for hot stamping on lid and body • Exterior must be free of sharp edges and corners, protrusions, or other structures that could pose a nuisance or hazard to humans Identification
& Markings
• All Carts must comply with SB 1383 color and labeling requirements. • The lid must have a suitable area to affix an appropriate label for recycling education or other information
• The following must be hot-stamped on the lid:

1. facing street arrow
• The following must be hot-stamped on the cart body:

1. City’s logo

2. serial number (sequentially numbered)

3. production batch number and date

4. maximum load weight rating

5. cart type, per clause 4. 2. 1f of ANSI Z245. 30-99
Color
• Garbage: Gray
• Recycling: Blue
• Green Waste: Green
Warranty
• Minimum 10 years for all parts of cart; not prorated; any failure under warranty shall be replaced with a newly manufactured whole cart, which is defined to be the body of the cart, wheel, lid, handles, other ancillary features and fasteners
* Contractor is not required to replace functional Containers, including Containers purchased prior to January 1, 2022, that do not comply with the color requirements of this Exhibit prior to the end of the useful life of those Containers, or prior to the end of the Contract Term, whichever comes first. 3478
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3479 Exhibit 5
3480 PERFORMANCE BOND
3481 COLLECTION SERVICES
3482 FOR THE
3483 City OF RANCHO CORDOVA, CALIFORNIA
3484
3485 KNOW ALL MEN BY THESE PRESENTS: that
3486
3487 (here insert full name and address or legal title of contractor) 3488 as Principal, hereinafter called Contractor, and, 3489 (Name of insurer) 3490 as Surety, hereinafter called Surety, are held firmly bound unto the City OF Rancho 3491 Cordova, CALIFORNIA as Obligee, hereinafter called the City, in the amount of 3492 ____________________________________________________ for the payment 3493 whereof Contractor and Surety bind themselves, their heirs, executors, administrators, 3494 successors and assigns, jointly and severally, firmly by these presents. 3495 WHEREAS, Contractor has by written agreement dated ,202_, entered into 3496 a contract with the City for providing Collection Services and Street Sweeping Services, 3497 which Contract is by reference made a part hereof, and is hereinafter referred to as the 3498 Contract.
3499 NOW, THEREFORE, THE CONDITION OF THIS OBLIGATION is such that, if Contractor 3500 shall promptly and faithfully perform said Contract, then this obligation shall be null and 3501 void; otherwise it shall remain in full force and effect. 3502 And the Surety, for value received, hereby stipulates and agrees that no change, 3503 extension of time, alteration or addition to the terms of the Contract or to the work to be 3504 performed thereunder or the specifications accompanying the same shall, in any way, 3505 affect its obligations on this bond and the Surety does hereby waive notice of any such 3506 change, extension of time, alteration, or addition to the terms of the Contract or to the work 3507 or the specifications. The Surety hereby specifically waives the provisions of Sections 3508 2819 and 2845 of the California Civil Code.
3509 In the event suit is brought upon this bond by the City and judgment is recovered, the 3510 Surety shall pay all costs incurred by the City in such suit, including reasonable attorney's 3511 fees to be fixed by the Court.
3512 Whenever Contractor shall be, and declared by the City to be in default under the Contract, 3513 the City having performed the City's obligations thereunder, the Surety may promptly 3514 remedy the default, or shall promptly perform one of the following:
3515 1. Complete the Contract in accordance with its terms and conditions. 3516 2. Obtain a bid or bids for completing the Contract in accordance with the 3517 terms and conditions, and upon determination by the Surety of the lowest ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3518 and most responsible bidder, or if the City elects, upon determination by 3519 the City and the Surety jointly of the lowest and most responsible bidder, 3520 arrange for a contract between such bidder and the City, and make 3521 available as work progresses (even though there should be a default or a 3522 succession of default under the contract or contracts of completion 3523 arranged under this paragraph) sufficient funds to pay the cost of 3524 completion less the balance of the contract price; but not exceeding, 3525 including costs and damages for which the Surety may be liable hereunder, 3526 the amount set forth in the first paragraph hereof. The term "balance of the 3527 contract price," as used in this paragraph, shall mean the total amount 3528 payable by the City to Contractor under the Contract and any amendments 3529 thereto, less the amount properly paid by the City to Contractor. 3530 Any suit under this bond must be instituted before the expiration date of the Contract or if 3531 extended for an additional term by the City, the expiration of the extended term. 3532 No right of action shall accrue on this bond to or for the use of any person or corporation 3533 other than the City named herein or the executor, administrator or successors of the City 3534 of Rancho Cordova, California.
3535 Signed and sealed this day of , 202_.
3536 .
3537 (Principal) (Seal)
3538 .
3539 (Witness)
3540
3541 (Title)
3542 .
3543 Surety (Seal)
3544 (Name of Insurer)
3545 .
3546 (Witness)
3547 By:
3548
3549 (Attorney-in-Fact)
3550
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract

3551
3552
Exhibit 6
City of Rancho Cordova, CA
Contractor’s Proposal 3553
3554
3555
3556
3557
3558
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova
RFP Response:

Residential Solid Waste Services and Street Sweeping Services September 15th, 2023

OPORIGINAL PROPOSAL
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services i
Cover Letter
Executive Summary
Proposal Bond
Performance Bond
Commitment Letter
Signed Copies of
Addenda
Table of Contents
Section 1
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services ii
Cover Letter
Scott Hanin
R3 Consulting Group
1512 Eureka Road, Suite 220
Roseville, California 95661
[email protected]
Adam Stricker,
Public Works Director
City of Rancho Cordova
2729 Prospect Park Drive
Rancho Cordova, California 95670
[email protected]
Request for Proposal: Residential Solid Waste Services and Street Sweeping Services Contract Dear Scott Hanin and Adam Stricker:

I am pleased to have the opportunity to provide the City of Rancho Cordova with Atlas Disposal Industries’s (Atlas) response to the City’s above referenced Request for Proposal (RFP) for Residential Solid Waste and Street Sweeping Services.

Contact information for this submission is:

Dave Sikich, CEO
Atlas Disposal Industries, LLC
3035 Prospect Park Drive, Suite 40
Rancho Cordova, California 95670
916-455-2800
[email protected]
Atlas has been serving the City of Rancho Cordova and the greater Sacramento area since 1998. The legal bidding entity which will sign the Residential Solid Waste Services and Street Sweeping contract is Atlas Disposal Industries, LLC.

Atlas hereby warrants, certifies, and guarantees the following:
• Atlas Disposal Industries, LLC, has examined, understands, and agrees to the Residential Solid Waste Services and Street Sweeping contract as provided with the RFP package as the Draft Franchise Agreement. • The requirements of the Draft Residential Solid Waste Services and Street Sweeping Contract (also known as Draft Franchise Agreement) as described in the RFP document, its enclosures, and all addenda as listed below, have been thoroughly reviewed and Atlas Disposal Industries, LLC has conducted all due diligence necessary to confirm material facts upon which this proposal is based. • Upon award of the subject contract to Atlas Disposal Industries, LLC, Atlas shall reimburse the City for the cost of this procurement, in an amount as determined by the City of Rancho Cordova.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services iii
• Atlas Disposal Industries, LLC, will not receive any additional compensation that is not included in the Proposer’s Rate Proposal Forms (Attachment 1) for providing Residential Solid Waste and Street Sweeping Services in the City.
• The validity of Atlas Disposal Industries, LLC’s proposal contents, including proposed service rates and pricing is valid for a period of 180 days from the date of submission of this proposal. • Atlas Disposal Industries, LLC will enter into the Residential Solid Waste Services and Street Sweeping Contract with the City of Rancho Cordova if Atlas is selected as the City’s collection services provider. • Atlas Disposal Industries, LLC will provide disposal capacity for all garbage that pertains to this Residential Solid Waste Services and Street Sweeping Contract.
• Atlas Disposal Industries, LLC will provide Recyclable Materials Processing capacity for all recyclable material that pertains to this Residential Solid Waste Services and Street Sweeping Contract. • Atlas Disposal Industries, LLC will provide Organic Material Processing capacity for all organic recyclable material that pertains to this Residential Solid Waste Services and Street Sweeping Contract. • No gratuities have been or will be offered or given by Atlas Disposal Industries, LLC or any agent or representative of Atlas, to any officer or employee of the Citi or any participant in the selection of a Proposer to furnish the services described in the City’s RFP documents to secure a favorable treatment regarding the evaluation scoring, and Residential Solid Waste Services and Street Sweeping Contract award process. • Atlas Disposal Industries, LLC, agrees to retain the employees of the prior contractor and its subcontractors for a period of not less than ninety (90) days pursuant to Section 1072(a) of the California Labor Code.

The following items are appended to this Cover Letter:

1. Executive Summary

2. Proposal Bond

3. Performance Bond Commitment Letter

4. Signed copies of Addenda acknowledging receipt or digital acknowledgment within the bid system— Addendum 1 dated July 24, 2023; and Addendum 2, dated August 2, 2023.

5. Table of Contents.

We, at Atlas, look forward to discussing our offerings with the City in the pursuant post-proposal process. Please do not hesitate to contact me regarding questions or clarifications on the enclosed.

Respectfully
Dave Sikich, CEO
Atlas Disposal Industries, LLC
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services iv
Executive Summary
From the start, it has been Atlas’s goal to create a solid waste and recycling collection system in Rancho Cordova to serve as a model of effective collaboration, community engagement, and high diversion. Atlas has a history of reliably meeting the needs of its customers. And at the first hint of a change in its customers’ needs, Atlas has innovated. Atlas has, since 1998, always had tremendous respect for doing the hard work required to be a waste services provider in Rancho Cordova, and Atlas sees much greater potential for the City in a role as its residential collection services provider. Atlas is a reliable compliance partner in all the jurisdictions it has the honor to serve and is eager to prove itself in an expanded role within the City.

Atlas Disposal
As we like to say, Atlas Disposal is large enough to meet your needs; small enough to care.

Atlas was established in March of 1998 in response to the new recycling mandates that were passed by the State of California. With an energetic team passionate about educating local businesses about their recycling potential, Atlas emerged as the fastest growing waste and recycling company in the area. In other words, Atlas’s ethos is strongly attached to the waste reduction, recycling, and diversion culture that California pioneered.

Atlas offices are conveniently located near the City’s offices:

Atlas Offices
3035 Prospect Park Dr Suite 40
Rancho Cordova, CA 95670
(916) 455-2800
www.atlasdisposal.com
Atlas Operations Yard
8565 Unsworth Ave.

Sacramento, CA 95826
Atlas - The local leader in CNG/RNG
ReFuel Energy Partners’s fueling station was the first in North America to generate renewable natural gas for transportation fuel from organic material processed using anaerobic digestion technology. Today, ReFuel sells thousands of gallons of renewable natural gas every day. From refuse companies to load-to-load tractor trailers to local school districts and everyday passenger car owners, we service everyone. ReFuel Energy Partners is uniquely positioned to answer all questions about the long-term costs and benefits of having a natural gas fleet.

For this contract, Atlas intends to procure and deploy a fleet of brand-new alternative fuel vehicles as described in Section 4 – Technical Proposal and has secured the required delivery guarantees the City has requested.

Model Education and Outreach Program
Atlas knows that the success of this new contract and the diversion the City seeks fundamentally rests on the ability to energize residential customers to reuse and recycle. Atlas will work hand in hand with the City in the early days of the transition period to develop effective messaging and identify the exact channels and methods to deliver our message. We will calibrate the messaging in such a way that it provides just the right amount of information at the exact right time. This will eliminate unnecessary customer concern and the associated phone calls that go with it.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services v
Atlas’s holistic and dynamic Education and Outreach Plan has several facets to it. • Focused messaging through the transition to ease and eliminate implementation disruption. • Several intentionally selected communications channels featuring targeted messaging. • Visibility in the community to better engage with customers and reinforce beneficial recycling behaviors. • Contamination reduction achieved through a methodical, routine monitoring of materials coming into and leaving Atlas collection vehicles, with feedback to the City and customers on emergent trends and solutions for ensuring clean materials are placed into their proper containers.

Atlas believes that any approach which relies primarily on post-collection processing can never transform old wasteful habits into new habits which enable waste reduction and resource recovery. That is why we take a holistic approach that involves education, outreach and continued support for recycling compliance that increases diversion and reduces disposal.

SB1383 Experience
Rather than push back against the passage and implementation of SB13183, as Rancho Cordova is aware, Atlas actively participated in strategy meetings with all municipal clients to identify issues that resulted in customer concerns. This resulted in the development of action plans to educate and encourage customer participation, identify necessary changes to municipal code and administrative rules to support proper collection of recoverable materials, and help develop compliance tools.

This is the sort of problem solving and proactive action Rancho Cordova can rely upon with Atlas as the City’s residential services provider under this new contract. We will ensure the City is well informed and, in a position, to anticipate, budget, and develop programs to meet upcoming regulatory challenges.

Approach to Rendering World-Class Services
Atlas’s detailed Transition Schedule groups implementation tasks by functional area, and estimates start and end dates. Key features are described as requested by the RFP. An initial scoping session with City staff and regularly scheduled coordination meetings which can be increased or decreased based on City preference and transition needs at any point will ensure implementation success.

Atlas’s brand-new fleet of alternative fuel vehicles will be powered by Renewable Natural Gas. This a demonstrated closing of the gap between the consumption of food, the discard of food waste, and the local production of clean RNG fuel to power the trucks to collect the organic materials. This is not only a motivational story, but a fact for Rancho Cordova residents. Collection vehicle delivery dates have been confirmed and guaranteed to meet the operations start date for this contract.

In advance of the operations start date, Atlas will have stocked an inventory with enough carts to universally distribute a three-cart system to all residential customers. In addition, a buffer inventory for exchanges. Should the City not opt for new carts city wide, then Atlas will have a buffer inventory of carts for the normal exchanges and new starts. Atlas will work closely with Can-Do to distribute new carts city wide. Can-Do utilizes powerful software to deliver carts on the same day old, empty carts are retrieved, so that customers will not be without their garbage, recycling, and/or organics carts for a single day.

Atlas Disposal’s local familiarity as a current waste services provider in the City with a substantial and growing share of the Rancho Cordova commercial market will smooth the transition. Atlas will provide leadership in coordinating with the outgoing service provider, working in a spirit of cooperation to affect a smooth, successful transition. These facts, together with Atlas’s commitment and dedication to increasing positive recycling habits amongst residents and educating and enlivening the community through its integrated, holistic outreach and diversion plans, we believe make Atlas worthy of the City’s serious consideration. Atlas looks forward to many highly productive years in partnership with the City and guarantees its every effort and all available resources to assist Rancho Cordova in becoming a model of diversion.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services vi
Proposal Bond
As permitted, Atlas is submitting a cashier’s check in lieu of the Proposal Bond requirement. An image of the check is included below.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services vii
Performance Bond Commitment Letter
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services viii
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services ix
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services x
Signed Copies of Addenda
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services xi
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services xii
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services xiii
Table of Contents
Contents................................................................................................................................................i Cover Letter .................................................................................................................................................ii Executive Summary.....................................................................................................................................iv Atlas Disposal..............................................................................................................................................iv Atlas Offices................................................................................................................................................iv Atlas Operations Yard .................................................................................................................................iv Atlas - The local leader in CNG/RNG..........................................................................................................iiv Model Education and Outreach Program..................................................................................................iiv SB1383 Experience.......................................................................................................................................v Approach to Rendering World-Class Services .............................................................................................v Proposal Bond.............................................................................................................................................vi Performance Bond Commitment Letter....................................................................................................vii Signed Copies of Addenda ...........................................................................................................................x Table of Contents......................................................................................................................................xiii Section 2: Qualifications........................................................................................................................1 Industry Distinctions................................................................................................................................... 2 Residential Collection Services Qualifications............................................................................................ 2 Key Staff Persons and Staff Responsibilities............................................................................................... 3 Organization Chart...................................................................................................................................... 4 Resumes...................................................................................................................................................... 4 Dave Sikich .................................................................................................................................................. 5 Brian Waters ............................................................................................................................................... 6 Adam Beeson .............................................................................................................................................. 7 Dan Sikich.................................................................................................................................................... 7 Mike Dennett.............................................................................................................................................. 7 Robin Stuhr ................................................................................................................................................. 8 Robb Seipp .................................................................................................................................................. 8 Grant Scruggs.............................................................................................................................................. 9 Yuliya Ivanyuk ............................................................................................................................................. 9 Lisa Mccarrick.............................................................................................................................................. 9 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services xiv
References ............................................................................................................................................. 10 California State University, Sacramento................................................................................................ 10 Citrus Heights......................................................................................................................................... 10 City of Elk Grove..................................................................................................................................... 10 City of Folsom ........................................................................................................................................ 11 City of Rancho Cordova.......................................................................................................................... 11 City of Sacramento................................................................................................................................. 11 County of Sacramento Facilities ............................................................................................................ 12 City of West Sacramento ....................................................................................................................... 12 Sacramento County Department of Airports......................................................................................... 12 Current contracts................................................................................................................................... 13 Litigation and Notice of Violation History.............................................................................................. 14 Claim Settlements, Arbitrations, Litigation Proceedings and Civil Actions of $100,000+ and Criminal Actions ................................................................................................................................................... 14 Current or Threatened Legal Actions Against Parent Company............................................................ 14 Notices of Violations or Enforcement Actions....................................................................................... 14 Section 3: Statement of Financial Qualifications....................................................................................... 16 Financial Capability ................................................................................................................................ 16 Acquistion of Trucks and Equpiment..................................................................................................... 16 Construction and Operation of Facilities............................................................................................... 16 Labor and Personnel .............................................................................................................................. 16 Audited Financial Statements................................................................................................................ 16 Bank Letter of Support........................................................................................................................... 17 Section 4: Technical Proposal .............................................................................................................. 19 Sophisticaed Systesm = World Class Customer Service......................................................................... 19 Education and Outreach = Compliant Participation .............................................................................. 19 Solid Operational Approach................................................................................................................... 19 Street Sweeping ..................................................................................................................................... 20 Transition Plan ....................................................................................................................................... 20 Transition Schedule................................................................................................................................ 23 Cart Selection, Labeling, and Distribution ............................................................................................. 23 Retention of Current Franchisee Employees......................................................................................... 25 Transition Outreach and Education Activities....................................................................................... 25 Coordination with Current Hauler......................................................................................................... 26 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services xv
Account Database.................................................................................................................................. 23 Container Removal and Delivery ........................................................................................................... 23 Billing System......................................................................................................................................... 23 Operations Plan...................................................................................................................................... 27 Atlas Programs and Initiatives............................................................................................................... 23 Vehicles.................................................................................................................................................. 28 Current Inventory of Vehicles and Auxilary Equipment - Frontloaders ................................................ 23 Current Inventory of Vehicles and Auxilary Equipment – Roll-Off / ASL............................................... 23 New Vehicles to be Used in Contract .................................................................................................... 29 Reduction of Air Emissions and Reduction of Wear and Tear on City Streets...................................... 29 Technology to Track and Monitor Collection ........................................................................................ 29 Vehicle Appearance ............................................................................................................................... 32 Vehicle Maintenace Program ................................................................................................................ 32 Carts....................................................................................................................................................... 32 Container Specifications........................................................................................................................ 32 Container Maintenance and Management ........................................................................................... 32 Route Operations................................................................................................................................... 33 City of Rancho Cordova Waste Flow and Route Details........................................................................ 32 Tonnage Estimates................................................................................................................................. 32 Benefits of Selected Vehicles/Approach................................................................................................ 32 Driver Activity Sequencing – Automated Sideloaders........................................................................... 32 Single-Family and Multi-Family Cart Collection..................................................................................... 32 Bulky Item Collection ............................................................................................................................. 32 Facilities.................................................................................................................................................. 36 Safety ..................................................................................................................................................... 42 New Employee Orientation ................................................................................................................... 42 Safety Meetings..................................................................................................................................... 42 Driver Observations............................................................................................................................... 42 Accident Repeater Policy ....................................................................................................................... 42 DMV Pull Program.................................................................................................................................. 42 Alchol and Drug Testing ........................................................................................................................ 43 Hazardous Waste Screening Protocol.................................................................................................... 43 Spill Response Plan ................................................................................................................................ 44 Fire Reporting and Response Plan ......................................................................................................... 44 Driver Training ....................................................................................................................................... 32 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services xvi
Employee Work Performance ............................................................................................................... 45 Reporting................................................................................................................................................ 49 Detailed SB 1383 and Applicable Law Monitoring/Reporting .............................................................. 49 Customer Service Plan ........................................................................................................................... 50 Missed Collections ................................................................................................................................ 50 Noise Complaints................................................................................................................................... 50 Non-Collection Notices (NCNs)............................................................................................................. 51 Customer Service Hours......................................................................................................................... 51 Protocols for Receiving and Acting on Customer Calls.......................................................................... 51 Customer Interaction Flow Chart .......................................................................................................... 52 Service Recipent Billing.......................................................................................................................... 52 Additional Information – Customer Service .......................................................................................... 53 Diversion Plan ........................................................................................................................................ 53 Diversion Facilities ................................................................................................................................. 53 Diversion Milestones ............................................................................................................................. 53 Contamination Reduction...................................................................................................................... 54 Emissions Reductions, Environmental Stewardship, and Other Supportive Practices ......................... 54 Emissions Reduction .............................................................................................................................. 54 Environmental Stewardship................................................................................................................... 55 Education and Outreach Plan ................................................................................................................ 56 Residential Recycling and Organics Program Outreach and Education ................................................ 57 Atlas Website ......................................................................................................................................... 57 A Value Add for Rancho Cordova........................................................................................................... 58 Education of Children ............................................................................................................................ 59 Plan Summary ........................................................................................................................................ 59 Public Education and Outreach: Residential Education and Outreach Programs................................. 60 Section 5: Forms.................................................................................................................................. 61 Forms ..................................................................................................................................................... 62 Section 6: Service Exceptions/Alternatives .......................................................................................... 82 Exceptions to Attachment 2: Draft Franchise Agreement..................................................................... 83 Proposal Alternatives............................................................................................................................. 84 Strategy Solid Waste-1. Avoid Disposal of Organic Waste in Landfills.................................................. 84 Section 7: Appendix ............................................................................................................................ 92 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 1 Qualifications:

Overview
Key Staff
Staff Responsibilities
References
Litigation and
Notice of Violation
History
Section 2
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 2 Section 2: Qualifications
Industry Distinctions
Atlas prides itself on its ethos of innovation and adaptability—key to California’s dynamic regulatory climate.

Environmental stewardship and finding pathways to not only embrace, but practically meet and exceed regulations has always been a distinguishing characteristic of Atlas’s standing in the waste services industry. This being the case, Atlas has pioneered diversion-based program within the greater Sacramento area, and practices environmental stewardship by implementing strategies to reduce waste and lower greenhouse gases (GHG). This work began long in advance of the current suite of organics regulations developed to target GHG and emissions reductions. For example, Atlas, in Sacramento:
• Pioneered diversion-based waste collection programs within the Greater Sacramento Area. Implementing strategies to reduce waste and lower Green House Gases (GHG). • First to design, construct and operate a materials recovery facility for the diversion of construction and demolition materials from the landfill.
• Atlas developed a partnership with the Green Restaurant Alliance of Sacramento to divert food scraps from local restaurants that were then used for compost in local community gardens. • Atlas was the first fleet to replace diesel-powered trucks with trucks powered by Compressed Natural Gas (CNG), and later, we converted to carbon negative, Renewable Natural Gas (RNG). • Atlas designed, built, and currently operates the nation’s first ever fueling facility that featured the use of carbon negative Renewable Natural Gas (RNG). Today, we provide RNG to many fleets that want to reduce their carbon footprint.

As a result of its commitment to the environment, Atlas has had the privilege of being recognized and awarded by some of the most prestigious organizations both locally and by the State of California. A few examples are listed below:
• California Governor’s Environmental and Economic Leadership Award (GEELA) • Cool California – California Air Resources Board (CARB) Small Business of the Year • The Sacramento Environmental Commission (SEC) Environmental Recognition Award • Breathe California of Sacramento – Awarded Clean Air Award for Sustainability • CalRecycle Waste Reduction Award Program (WRAP)
• Business Environmental Resource Center (BERC) - Sustainable Business of the Year • Citrus Heights Chamber – Winner in Services/Utilities • Sacramento Clean Cities Coalition – Clean Air Champion Award Private Sector Residential Collection Services Qualifications
Atlas has spent the past 25 years preparing for the opportunity to provide unrivaled service to the residents who call Rancho Cordova home. From the beginning, Atlas added to the core competencies of our founding team by recruiting additional team members at all levels possessing extensive experience with residential contracts— including new contract implementation—ranging in size from 3,000 to 70,000+ homes.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 3 Key Staff Persons and Staff Responsibilities
Atlas’s team of talented and deeply experienced professionals are led by CEO Dave Sikich, who has dedicated himself to the development of needed, innovative solutions to waste industry challenges in the local area. Dave has assembled an excellent team of people with impressive resumes in residential waste services operations.

Atlas key personnel have implemented and/or managed residential collection contracts ranging in size from 3,000 to more than 70,000 homes.

All key personnel also have a working knowledge of Rancho Cordova, with Atlas having done business in the City since 1998. These individuals, the relationships they have built, and the success they have created in Rancho Cordova should assure the City of the type of partnership and collaboration the City can expect from Atlas.

The local personnel whose abbreviated qualifications documented in this section are considered key to the success of the implementation and ongoing management of the City’s programs and daily operations. They will manage the various operational and administrative components of contract implementation and ongoing service to the City and its residents. This team’s unique combination of collection experience, recycling expertise, innovative management systems management, and appropriate technology identification and onboarding places Atlas in an excellent position to work alongside the City to achieve its diversion objectives and generate good will and participation in the community.

The following professionals comprise the Atlas’s core team. Atlas’s experienced Collection Service Manager— Atlas’ Chief Operating Officer, Brian Waters and its Service Supervisor—Atlas’sOperations Manager, Adam Beeson are distinctly called out as required by the RFP. These individuals, with their expertise grounded firmly in waste industry operations, will work collaboratively with the City and Atlas’s entire management and supervisory personnel and will be responsible for implementing and maintaining compliance with the City’s contract.

Please also see the Transition Plan included in Section 4 – Technical Proposal for more information on the team’s approach to implementation.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 4 Organization Chart
The chart below represents Atlas’s management team through the supervisor team responsible for daily operations in Rancho Cordova. Each of these deeply experienced professionals is dedicated to a successful implementation and ongoing operations and total contract and regulatory compliance in Rancho Cordova. *Not all employees shown are dedicated to the Rancho Cordova contract. Green boxes dedicated; blue boxes are shared.

Resumes
Resumes for key personnel are presented in the order in which they appear in the preceding Organization Chart.

Key managers dedicated to the Rancho Cordova are called out—namely, the Collection Service Manager (Contract Manager) and Service Supervisor (in this case, our Operations Manager). Residential collection experience is highlighted.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 5 Dave Sikich
Chief Executive Officer
[email protected]
Dave’s multi-decade experience and commitment to environmental leadership has resulted in some of the industry’s most innovative and effective programs. Under his direction since 1999, Atlas has developed programs using ground-breaking technology, including the development of the Region’s first facility to recover and reuse construction and demolition materials to the Nation’s first Commercial Fueling facility to dispense carbon negative, renewable natural gas (RNG) derived from food waste. Dave is continuously driving innovation and progressive business practices throughout the Greater Sacramento Region.

Awards:
2006 – Certificate of Achievement from California Highway Patrol October 2011/ July 2019/ December 2022 - Featured in Commstock Magazine 2013 – Environmental Recognition Award from Sacramento Environmental Commission 2014 – Winner in Services/Telecommunication/Utilities from Chamber of Commerce of Citrus Heights 2015 – Certificate of appreciation from SnowballExpress and Capital Air Show 2018 - Certificate of Recognition for Utilities and Services from Chamber of Commerce of Citrus Heights 2019 – Featured in SacTown Magazine
2023 – Appreciation Award from the Fighter Fighters Burn Institute ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 6 Brian Waters, Chief Operating Officer
[email protected]
916-603-3442
Brian oversees the short and long-term growth for Atlas Disposal Industries.

Brian manages acquisitions, mergers, and integration efforts. Brian represents the organization in its relationships with major customers, suppliers, competitors, commercial, investment bankers, government agencies, professional societies, and similar groups. Brian ensures the adequacy and soundness of the organization’s financial structure. Brian reviews projections of working capital requirements. Brian possesses extensive residential collection services management experience.

Skills
• 13+ years of managing residential contracts.
• 13+ years of leading acquisitions and mergers.
• 15+ years of executive operations management.

Resume
Rumpke Waste and Recycling, OH – Regional Vice President (2018-2021) Oversaw multiple hauling sites including a material recovery facility, transfer stations, and landfills in Southern Ohio, Eastern Kentucky, and West Virginia. Responsible for mergers, acquisitions, and integration efforts. Provided residential services for Southern Ohio, Northeastern Kentucky and West Virginia City. We provided trash and recycling along with some areas with bulk pick up. Service included more than 20,000 plus customers services weekly.

Waste Management, TX - Director of Operations – Safety (2016-2018) Developed operations and safety policies, rules, and programs and assisted with implementing across the enterprise.

Waste Management, AZ - Senior General Manager/District Manager (2011-2016) Contributed to mergers, acquisitions, and integration efforts. Supervised 15 managers including fleet, with indirect supervision of 155 employees. Responsible for the City of Chandler AZ residential contract, which services over 275,000 residents and 60,000+ homes weekly. Services included a three-cart system for trash/recycling/green waste collection and provided bulky item collection services.

Waste Management, CA (Sacramento) and NV - Area Sales Director (2010-2011) Oversaw sales organization for both Northern California and Nevada. Ran combination of franchise services and open market budget with $340 million sales revenue.

Waste Management, CA - General Manager/District Manager (2008-2010) Managed day-to-day operations of multiple hauling sites, including material recovery facility, transfer stations, and green waste facility. Responsible for the City of Lodi, CA residential contract, which serves more than 64,000 residents and 14,000+ homes weekly. Responsible for the City of Stockton, CA residential contract, serving more than 300,000 residents and 30,000+ homes weekly.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 7 Adam Beeson, Operations Manager
Rancho Cordova Collection Service Manager
[email protected]
916-275-6239
Adam has been with Atlas Disposal for 25 years. He oversees the daily operations and manages 80+ employees including Route Managers, Dispatchers, and Drivers. He coordinates, hiring, disciplinary acts, and training for all operational employees. He ensures all operations are compliant with Federal, State, and County regulations. Adam creates a positive work culture while enforcing all company policies and procedures.

Dan Sikich, Operations Route Manager/Service Supervisor [email protected]
916-402-4314
Dan drives a culture of speed and innovation. Dan is well versed in customer service, problem solving. emergency response, and Atlas companies’ policies/procedures. Dan is a well trusted leader that ensures all task are completed timely with quality.

Mike Dennett, Fleet Manager
[email protected]
916-872-7797
Mike oversees all of Atlas’s fleet for Sacramento. Mike’s responsibilities are to ensure that all repairs are done timely. Mike oversees all budgeting, purchasing and inspections for the shop. Mike’s priority is to keep all trucks safe and compliant with the DOT and CARB.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 8 Robin Stuhr, Executive Controller
[email protected]
916-600-4608
As Executive Controller of Atlas Disposal, Robin is responsible for all Financial, Accounting, and Information Technology functions. She has over 25 years of Financial and Accounting Management experience. Her career began in the customer service and hospitality industries: she then spent 7 years in the highly competitive Tech Industry before joining Atlas in early 2007. Her experience in start-ups has provided her with the skills to build finance and accounting functions from the ground up. Robin’s specialties are: Financial Planning and Analysis, Treasury Management, Budget Management, IT/Systems Management, Internal Controls, and Process and Procedure creation and implementation.

Robb Seipp
Vice President, Sales and Marketing
[email protected]
916-996-5797
Robb has been in the waste industry for 36 years and has been with Atlas Disposal since the beginning of 2023. Robb previously served in a variety of roles for Waste Management for 32 years, since the acquisition of his family’s company in Southern Illinois. Robb has held numerous positions including Sales, Sales Management, and Operations Management. Started career in the Residential collection efforts. Initially, Driving and servicing residential customers, then managing Drivers on residential routes, then managing customer service teams that service residential accounts, then managing the relationships with the municipalities receiving the residential collection services. In 2000, oversaw the residential contract for the City of Winslow, AZ which with more than 2,500 homes and the City of Show Low with more than 4,500 homes.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 9 Grant Scruggs
Sustainability Coordinator
[email protected]
916-288-2784
Grant graduated from University of California, Santa Barbara in 2019 with Bachelor of Science degrees in Environmental Studies and Biological Science.

He has been at Atlas since October of 2021. Grant completes all diversion and generator reporting for our jurisdictions. His expertise also lies in organics/recycling compliance, education, and outreach with customers and local stakeholders. He has received the CRRA and SWANA Zero Waste.

Principles and Practices Certification and he works closely with customers to develop sustainability programs and improve waste diversion. Grant takes point at Atlas with all continuous projects at Atlas.

Yuliya Ivanyuk, PHR, MS, Human Resources Manager
[email protected]
916-505-0918
Yuliya has 14+ years of experience in human resources, management, and supervision. Recognized for professionalism and excellent interpersonal skills. Yuliya continues to lead, coach, and mentors’ diverse teams.

Experienced in supporting teams in production, distribution, retail, and call center environments. Exceptional computer, oral and written communication skills. Experienced in using the following Human Capital Management software: ADP Total Source, One Point, Workday, Paycom. Created, developed, and rolled out a performance review program.

Lisa Mccarrick, Director of Environmental Health and Safety [email protected]
916-295-0131
Corporate Safety/Loss Prevention professional accustomed to managing the administrative and investigative functions. Effective in establishing merchandise protection, shrink reduction standard, safety programs and working with merchants to expand those programs upstream. Develop, initiate, and conducts follow up on training at all levels and establish policies and procedures to control and deter internal theft and safety procedures. Understands the general and civil liability laws and works closely with law enforcement in multiple markets. Lisa has 12 years’ experience in acquisitions in 3 of the Fortune 5 companies.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 10 References
Please also see the completed Form J.

The following references are offered in response to the parameters of the RFP. Additionally, Atlas is providing its complete listing of jurisdictions it shows its presence in the regional marketplace. All listed are current customers.

California State University, Sacramento
Contract Type, Amount, and Dates of Service
• Contract; $245,000/year
• Start date: January 2021
• Waste, recycling and organics collection for student housing and all on and off campus facilities.

Contact
Ryan Rodd – Director of Energy and Sustainability
6000 J Street
Sacramento, CA
(916) 278-2817
[email protected]
Citrus Heights
Contract Type, Amount, and Dates of Service
• Non-exclusive Franchise
• Waste, recycling and organics collection for commercial, industrial and multifamily customers.

Contact
Mary Poole- Operations Manager
6360 Fountain Square Dr.

Citrus Heights, CA - (916) 727-4730
[email protected]
City of Elk Grove
Contract Type, Amount, and Dates of Service
• Non-exclusive Franchise
• Waste, recycling and organics collection for commercial, industrial and multifamily customers.

Contact
Omie Hartman – Recycling Coordinator8401 Laguna Palms Way Elk Grove, CA 95758
(916) 627 3258
[email protected]
Continues on the following page.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 11 City of Folsom
Contract Type, Amount, and Dates of Service
• Non-exclusive Franchise
• Organics collection for commercial customers and Construction Demolition.

Contact
Sarah Vaira Recycling Supervisor
50 Natoma Street, Folsom, CA 95630
(916) 461-6734
[email protected]
City of Rancho Cordova
Contract Type, Amount, and Dates of Service
• Non-exclusive Franchise
• Waste, recycling and orgainics collection for commercial, industrial and multifamily customers.

Contact
Steve Harriman - City of Rancho Cordova Department of Public Works 2729 Prospect Park Dr.

Rancho Cordova, CA 95670
(916) 851-8716
[email protected]
City of Sacramento
Contract Type, Amount, and Dates of Service
• Non-exclusive Franchise
• Waste, recycling and organics collection for commercial, industrial and multifamily customers.

Contact
Erin Treadwell, Integrated Waste Compliance Manager
2812 Meadowview Road, Bldg. 1
Sacramento, CA 95832
(916) 808-4934
[email protected]
Continues on the following page.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 12 County of Sacramento Facilities
Contract Type, Amount, and Dates of Service
• Contract, $2,254,900/year.
• Start date: April 2022
• Waste, recycling and organics collection at all County of Sacramento facilities, Parks and Buildings.

Contact
Kelli Sequest, Waste Management Program Manager
10863 Gold Center Drive, Rancho Cordova, CA 95670.

Office 916-876-5393, Cell (916) 717-9621
[email protected]
City of West Sacramento
• Non-exclusive Franchise
• Waste from Industrial and Construction and Demolition customers, recycling and organics collection from industrial, commercial customers.

Contact
Paulina Rosenthal
1110 West Capitol Avenue
West Sacramento, CA 95691
(916) 617-4590
[email protected]
Sacramento County Department of Airports
• Contracted; $597,000/year
• Start date: March 2018
• Waste, recycling and organics collection for all facilities at the International Airport.

Contact
Tawna Galvan – Park Maintenance Superintendent
6705 Lindbergh Drive
Sacramento, CA 95837
(916) 874-0525
[email protected]
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 13 Current Contracts
This information is presented to summarize Atlas’s experience and reach in the local market. Our Rancho Cordova experience is emphasized.

Jurisdictions
Served
No. of
Accounts
Tons
Collected
Fleet Size Contract/
Venture
Start Date
County of
Sacramento
3,717 95,746 30 1998
City of
Sacramento
2,393 84,290 20 1998
Citrus Heights 299 8,203 2 1998
Elk Grove 426 12,055 4 1998
Folsom 303 3,729 2 1998
Rancho
Cordova
750 13,242 6 1998
West
Sacramento
170 8,048 1 1998
Surrounding
Service
Territories
1,086 15,290 10 1998
Totals 9144 240,603
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 14 Litigation and Notice of Violation History
Claim Settlements, Arbitrations, Litigation Proceedings and Civil Actions of $100,000+ and Criminal Actions
To the best of our knowledge, Atlas Disposal Industries, LLC does not have any claim settlements, arbitrations, litigation proceedings, and/or civil actions to report in this category which have occurred in California in the past five years.

Current or Threatened Legal Actions Against Parent Company Atlas Disposal Industries, LLC does not have any legal actions to report in this category which have occurred in California taken upon it by a government entity.

Notices of Violations or Enforcement Actions
Atlas Disposal Industries, LLC is not aware of any Notices of Violation and/or enforcement actions taken against it during the last five years by any regulatory agency, nor has Atlas had a permit franchise license, entitlement, or business license revoked or suspended, ever.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 15 Statement of Financial
Qualifications
Section 3
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 16 Section 3: Statement of Financial Qualifications
Financial Capability
Atlas Disposal has a strong track record of successfully securing financing for complex projects and acquisitions of similar financial requirements. Our current financing is with Comerica Bank, with whom we are in good standing.

While our existing loans have available capacity to support this project, Comerica Bank will finance the contract independently from our other financing facilities. A letter of support from Comerica Bank is being submitted in this proposal. We continue to maintain a robust financial position and are well-prepared to obtain the required funding for the following Key Aspects of the project:

Acquisition of Trucks and Equipment
Atlas will need to add 16 vehicles to our rollingstock and almost 133K carts and other containers (if we buy all new) to service this project. As discussed above, we have the funding in place to cover these capital needs without recognizing the additional revenue from the contract.

Construction and Operation of Facilities
Our experience and years in the Waste and Recycling Industry positions us to secure funding for additional facility needs. We have conducted a thorough financial analysis and have allocated $6M for the land and construction of a local facility. However, our financial projections do not require the construction of such a new facility, and it will not be solely dedicated to this project. It is our expectation to secure a location within the City of Rancho Cordova where we have already made an offer to purchase property. The funding for this facility purchase is also in place with Comerica.

Labor and Personnel
We have an accomplished human resources department that will manage the onboarding, recruitment, training, and retention of the skilled labor force required for this contract. Our financial projections include estimates for labor costs, benefits, and ongoing training of a highly qualified workforce. This annual cost of under $2M will be covered by the revenues earned servicing the City of Rancho Cordova under this contract.

Atlas has conducted a comprehensive cost analysis for the entire project. While exact figures may vary based on specific project details and market conditions, our estimated expenses and financing requirements are as follows:

Sources and uses of funds necessary to capitalize the project are included in the chart on the following page.

Sources of Cash Uses of Cash
Bank Debt 17,600,000 Acquisition of Trucks + Equipment 11,500,000 Cash from Operations 6,150,000 Construction/Operation of Facilities 6,000,000 Labor and Personnel (Annual) 2,000,000
Fuel and Truck Maintenance (Annual) 1,800,000
Vehicle Impact Fee (Annual) 450,000
Other Expenses (Annual) 2,000,000
Total $23,750,000 Total $23,750,000
Audited Financial Statements
Atlas, as a privately held company, considers its Financial Statements to be confidential and of no interest to the public. As such, these are marked “Confidential” and provided under separate cover.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 17 Bank Letter of Support
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 18 Technical Proposal:

Overview
Transition Plan
Operations Plan
Customer Service Plan
Diversion Plan
Education and Outreach
Plan
Section 4
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 19 Section 4: Technical Proposal
Atlas’s methodology for the implementation and ongoing execution of daily operations is targeted, solution oriented and based on decades of experience with a proven track record of success. The Transition, Operations, Customer Service, Diversion, and Public Education and Outreach Plans described in this section are based in and leverage deep domain experience—including implementation experience and are tailorable to the City of Rancho Cordova’s preferences for communications and reporting. The specific initiatives and plans we have outlined here will be further discussed and adjusted on a rolling basis throughout the transition period, as needed.

Atlas will work hand in hand with the City to further develop and implement programs and services directly in line with the requirements of the RFP, and most importantly, the City’s objectives for providing a cost effective and efficient solid waste management system that supports the City’s sustainability and regulatory compliance goals.

We consider the plans outlined in this section a framework and the beginning of a productive partnership with the City.

Sophisticated Systems = World Class Customer Service
Atlas utilizes fully integrated software system developed specifically for the waste services industry for customer service, billing, routing, and scale operations has been engineered to provide an unmatched level of efficiency and accountability. This is the backbone of our administrative operations.

Atlas utilizes advanced geo-coding technology to monitor collection vehicles in real time to deliver live driver performance verification—a bread crumb trail for each container on route and the ability to customize reports to match preferences. Real time photographs are also incorporated into the system which dramatically reduces incidents of contamination and, minimization of customer concerns, and an increase in customer satisfaction.

Education and Outreach = Compliant Participation
Fundamentally, we want high customer participation, customer satisfaction, and clean material. To get clean material two things are needed: great education, outreach, and recycling technical assistance, and great downstream processing solutions. Atlas’s approach and company culture of continuous improvement accomplishes both.

Solid Operational Approach
Atlas has mindfully engineered this project so that Rancho Cordova residents feel the services they pay for are valuable and enriching to the community. When rolling out a new program it’s important that disruption is minimized or completely eliminated and that customers can distinguish improvements from the outset. New, clean, and quiet equipment, efficiency and accuracy in delivering containers, outreach materials and other channels that are professionally compiled and produced, and courteous, highly trained company professionals will convey value.

Atlas’s collection methodology for all residential customers, all material streams, centers on a proven approach, with associated equipment depicted below.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 20 Collection Methodology
Automated Sideloaders SB1383 Compliant Carts
Carts
All material streams.

Automated Sideloader
 Cart Collection:

SFD, MFD, and Commercial Carts.
 CNG Equipment:

Clean air, quiet.

Company Provided
 SB 1383 Compliant Carts
 Sizes for standard carts as
specified in RFP.
 Ability to offer all size carts, all
sizes.

Additional information on vehicle and cart specifications can be found in Section 2 – Appendix. Information on numbers and types of vehicles are summarized in this section, subsections entitled Operations Plan – Vehicles, and Operations Plan – Carts. The above equipment will be utilized for all cart-based service recipients serviced under the subject contract. This equipment does not constitute all the types of equipment, such as auxiliary equipment, available to the City for this contract or for events that fall outside of the scope of the contract, such as needed in the aftermath of natural disasters.

Street Sweeping
Atlas will provide sweeping through Sweeping Corporation of America (SCA) for sweeping services as outlined in the RFP and the draft franchise agreement.

Transition Plan
Atlas has developed an insightful, strategic and holistic service initiation approach that minimizes customer impact and provides an excellent foundation for the commencement of a new contract. Features of Atlas’s finalized plan will include the following elements.

There are three foundational elements that Atlas has found to be essential during any transition. This is what the City can count on:
• Communication
The City will never be in the dark; we will have open lines of communication. Atlas is both dedicated to accuracy, is passionate about its work, and operates transparently. We also embrace technology which means that, ongoing, the City will receive excellent communications via reports that are generated through sophisticated technological applications that meaningfully convey metrics.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 21 • Calm
Nothing gets done well when you’re scrambling, so we avoid that. Instead, we try to calmly process any challenges and come up with level-headed, permanent solutions in rapid fire response to any challenges that may arise.
• Competence
Atlas executes on solid plans that are also fluid and adaptable to the challenges that often arise during transition period. We will simply take care of business.

Transition Schedule
Atlas is beginning, rather than ending, the discussion in this section with the requested draft Transition Schedule, which provides an overview and some of the detail the City requests as a narrative. Brief narratives regarding Cart Selection, Labeling, and Distribution; Retention of Current Franchisee Employees; Transition Education and Outreach Activities; and Coordination with Current Hauler and Services follow this Schedule.

The following Schedule is general, a framework to be deepened based on the initial scoping session and adjusted weekly as needed. Because Atlas’s transition team will be in close communication with City staff, all challenges and changes will be discussed with solutions developed and built into the plan on a go-forward basis, this plan will fluidly deepen and evolve over the course of the transition time period.

Scoping Session
Immediately upon contract award the key transition team members will meet with the City in a scoping session to review and outline all program requirements and specific requirements of the Franchise Agreement. The team will outline all program objectives, key contractual requirements, timelines, and important milestones, as well as to assign specific responsibilities related thereto. A detailed implementation schedule, based on contractual requirements and the general timeline included in this section will be developed beginning immediately upon contract award, as well as a summary outline of all operational and administrative obligations and requirements pursuant to the contract.

Below is the draft Implementation Schedule to be refined during weekly transition period meetings with the City, beginning immediately after contract award. Key tasks can be broken down further into subtasks. This framework is fluid, like a budget, which Atlas has found to be the most productive. During certain periods the City may find that written updates or every other week meetings suffice.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 22 ID Task Start Date End Date Comments
1 Contract

1.1 Contract Award November 20,
2023
November 20,
2023

1.2 Post Award Discussions and Contract
Finalization
November 30
2023
March 31, 2024

1.2 Scoping Session; Commence Regular
Meetings
December 1, 2024 Ongoing
2 Business Plans

2.1 Procure Performance Bond November 20,
2024
December
31/2025
3 Service Plans

3.1 Outgoing Hauler Coordination December 1, 2023 12/31/2024

3.2 Update Operational Assumptions November 30,
2023
1/1/2025 Task will be ongoing as contract
services are provided.

3.3 Update Equipment Needs November 30,
2023
12/15/2024 Ongoing as needed
4 Routing and Database Development

4.1 Build/Update Account Database November 30,
2023
12/31/2024

4.2 Route Design and Optimization November 30,
2023
December 1, 2024 To include Street Sweeping plan
and communication

4.3 Finalize Route Maps October 1, 2024 11/30/2024

4.4 Build Invoice Template November 30,
2023
December 31,
2023

4.5 Test Invoicing October 1, 2024 November 30,
2024

4.6 Finalize Container Delivery Plans 10/15/2024 12/15/2024 Applies to both service options outlined in proposal

4.7 Finalize Contract, Container Delivery
Company
November 30,
2023
December 31.
2023
5 Equipment

5.1 Vehicle Procurement November 30,
2023
December 31,
2024

5.2 Vehicle Receipt, Registration,
Licensing, Testing, Commissioning
November 30,
2023
November 1, 2024

5.3 Container Procurement November 30,
2023
October 31, 2024

5.4 Container Deployment October 31, 2024 December 31,
2024

5.5 Supplies Procurement November 30,
2023
December 15,
2024

6.0 Employee Hiring and Training

6.1 Worker Outreach November 30,
2023
June 30, 2024

6.2 Job Fair(s) January 1, 2024 June 30, 2024

6.3 Job Offers January 1, 2024 June 30, 2024

6.4 Orientation and Training June 30, 2024 12/31/2024

7.0 Public Education and Outreach

7.1 Platform Development (website, apps) November 30,
2023
September 30,
2024

7.2 Messaging and Materials Development June 1, 2024 October 31, 2024

7.3 Introductory Materials Distribution October 1, 2024 November 30, 2024
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 23 Cart Selection, Labeling, and Distribution
In the base proposal, Atlas assumes the City is retaining the existing inventory of carts, which requires no container selection by the customer in relation to transition. Ongoing, customers will be able to request additional or difference size carts in several ways: via our website, mobile application, or through a phone call to our customer service department.

Should the City choose to keep the current carts:

Atlas understands the City will have ownership of all residential carts (including all additional carts) at the commencement of the contract. However, many of these carts are nearing their end of useful life and will need to be replaced during the contract. Atlas will procure a buffer inventory in all cart sizes well in advance of the operations start date for exchanges and new service starts. New carts will be labeled as authorized by the City upon arrival at our facility and will be integrated into the inventory.

Atlas will also employ a full-time cart delivery driver with tablet work order routing capabilities. We can receive requests for new carts and make deliveries or perform exchanges per the contract parameters and City preferences. In every case, Atlas will deliver carts as per the contract or sooner.

Should the City choose the procurement and delivery of all new carts:

Atlas will deliver SB 1383 compliant carts, according to the RFP, to each customer in the same number and size of carts they each currently have. Deliveries will be made on the customer’s service day, and old carts will be pulled, the customer’s database checked to ensure the numbers and sizes of containers matches the account, and new carts delivered. This will occur on a route-by-route basis over a period of weeks. With the delivery of carts Atlas will also ensure that each contingent of carts is accompanied by new service guidelines, which will naturally include Atlas contact information. Atlas will staff up its customer service team in the event of the delivery of new containers, to accommodate the influx of phone call these types of events typically generate. If the City desires, Atlas will situate a highly trained residential customer service representative at City Hall to take calls the City may receive during the cart delivery period.

Atlas intends to handle exchanges and delivery of existing carts. Should the City decide to replace all existing carts with new. We will hire Can-Do/Fleet Genius Services. More information can be found here:
https://www.fleetgenius.com
Can Do/Fleet Genius Services is the nation’s leading provider of container management services, with a performance standard is unmatched in the solid waste industry, performing over 1,000,000 ticket actions annually. They use GPS task management software to provide real-time photographic service verification for all residential and commercial ticket work orders, as well as digitally captured notes, and geocodes.

Can Do’s crews are professional, well trained, properly equipped with uniforms and safety gear, and adhere to strict codes of conduct. They provide a full-time supervisor who will be in constant contact regarding project progress and results. Can Do holds a large general liability policy, a worker’s compensation plan, and all their workers are properly documented.

All staff delivering equipment will be professional, courteous, and take time to answer any questions from residents. If the staff member cannot answer a question, all will have business cards with our office contact and website information available.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 24 Can Do Services is a certified Minority Business Enterprise (MBE) company with over 300 employees. Over their 20 years of operations, they have delivered and removed millions of containers, including in helping to design and execute the 2017 Los Angeles franchise roll-out, the largest in the history of the US. • We will begin cart delivery on Monday, December 2, 2024, with completion by Friday, December 20, 2024. • This project will have an in-field project manager and team leaders assigned with detailed rosters. • Crews will be fully insured and consist of W2 employees of the contractor that will adhere to all safety standards including D.O.T. regulations to ensure safety for themselves and the residents. • Deliveries will begin at 7:00 a.m. each morning and conclude no later than 7:00 p.m. (daylight permitting) each day Monday through Saturday.
• Finalized address list with equipment quantity and type will be uploaded into GPS units that each crew will have to ensure that carts are delivered to appropriate
addresses.
• Real-time mapping of roll out cart distribution that can be accessed with an app which allows us to track a project’s progress.
• Daily reports of deliveries in Excel format will be e-mailed to predetermined distribution list to track progress.

Upon completion of the project a full list of deliveries and any exceptions to the original address list such as vacant structures, homes added, etc. will be provided. These exceptions are common and discussed prior to starting so our crews know how to handle them when encountered.

Atlas supervisory staff will be in constant communication with Can Do as they deliver equipment from our yard to throughout Rancho Cordova. Each day we will receive data detailing which locations have received equipment, along with immediate feedback on any issues. Our call center will be active during this time, ready to speak with any residential or City facility location receiving equipment. All equipment will be clearly labeled with our contact phone number for questions.

The carts themselves will be clearly labeled with easy to understand, multilingual instructions for each respective material stream.

As previously stated, each cart will come with service guidelines, including contact information for Atlas. Atlas also proposes to include a letter signed by it and the Public Works Director outlining the new services and a bit about the public process to support the change. Information on cart placement will also be included.

Prior to the delivery of containers each City facility location will receive a personal visit from Atlas staff. During this visit we will communicate with the site manager about the container exchange process and work together to make the best suitable plan for the customer. Notes will be recorded, and photographs taken for spotting locations. We understand there will be cases where there is limited space to deliver equipment while the current hauler’s equipment remains on site. Please see our detailed response to this common issue below under the subsection Coordination with Current Services and Current Hauler.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 25 Atlas will commence the transition of equipment in early December 2024, placing equipment where we have
predetermined/discussed with the facilities where space constraints are not an issue. As we approach the contract start date, we will increase resources as necessary to ensure a smooth transition.

Each day, status updates will be available for Rancho Cordova staff to view our roll-out progress via an on-line database, which we will share with the City. We will also provide the City with a map, updated weekly, showing our cart roll out progress and plans for upcoming weeks. This map can be
shared online by the City, along with our contact
information for any questions.

Retention of Current Franchisee Employees
Atlas Disposal intends to hire all displaced employees from the current hauler. We will retain the employees of the current service provider for a period of not less than ninety (90) days pursuant to sections 1072 and 1075 of the California Labor Code and will make a good faith effort to retain existing drivers where possible subject to qualifications under hiring policies established by Atlas Disposal.

Additionally, Atlas Disposal intends to assign drivers to the same routes they are currently operating and have CSRs perform the same range of duties they currently perform. Routing and days of service will not be changed for at least six months following January 1, 2025.

For information on what it’s like to work at Atlas, please see: https://www.youtube.com/watch?v=Dr8BC5zuGb0 As part of the transition, we will hold a job fair or fairs with current hauler employees and their families looking to
learn more about us, the work environment, competitive
wages, and excellent benefits Atlas provides. A human
resource manager will be present to answer any questions about pay, benefits, training, and the transition in general.

We will also have several of our current drivers present so interested applicants can network with them and ask
questions about us offline if they would like. Computers will be set up and assistance provided in walking those interested through our online application process.

As the transition date nears (in the month of December 2024) we will hold paid meetings and trainings for qualified, hired employees.

Transition Outreach and Education Activities
The provision of outreach and education activities during the transition period is critical. Too little information will trigger unnecessary customer concern and phone calls, as will information overload. Please see the previous Transition Schedule which outlines the dates for all messaging development and distribution. Also, to avoid redundancy, see the Education and Outreach Plan included later in this section.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 26 Coordination with Current Hauler
As identified in the Transition Schedule earlier in this section, Atlas will initiate hauler coordination meetings with the outgoing franchisee. To smooth the process, Atlas encourages the City to host or take part in these meetings.

It is known in the industry that the City’s current hauler is cooperative during contract transitions. In our experience, the following areas require coordination and an advance plan.

Account Database
Atlas will request that the exiting franchisee hand over its customer database in a format that Atlas can use to build its own database. From that date forward through to the operations start date, a weekly (at least) update will be requested of the current hauler, so that Atlas’s database remains up to date at all times. In the highly unlikely event that Atlas does not receive a clean customer database in a timely manner, Atlas will obtain, with the City’s help if needed, a utility billing database. This information together with parcel maps will enable us to build a customer database.

Container Removal and Delivery
This information applies to City facilities and to residential customers only in the case where the City elects to procure and distribute new containers to all residential premises (up to four units). To affect the smoothest possible retrieval of existing containers and synced delivery of new containers, early, proactive communications with the outgoing contractor are essential.

Container removal and delivery will be a priority discussion topic with the current franchisee during hauler coordination meetings. Many challenges are eliminated through the City’s retention of carts at contract termination, and through use of our deeply experienced contractor, Can-Do (see above subsection).

However, to maintain strict control over the process, Atlas has identified a staging area for containers—both new and existing if necessary. As outlined previously, Atlas intends to pull containers on a collection day after they have been emptied and simultaneously or within the same day replace them with new containers.

In the highly unlikely event that the current franchisee abandons routes in advance of our start date, we are prepared to take those over, in which case we will empty, remove, and replace containers. Atlas will deliver containers to the location specified by the exiting service provider’s designated location. Details pertaining to costs and payments will be worked out exclusively between Atlas and the outgoing contractor.

Because this activity has a significant impact to residents and will also generate unnecessary phone calls if not managed properly, Atlas will, upon finalization and testing of its database, and the adoption of a container delivery schedule by the City and outgoing hauler, distribute via direct mailer container delivery dates and what to expect.

An address lookup page will be established on Atlas’s Rancho Cordova website, where residents can type in their address to see their container delivery date. Service guidelines and new rates will also be posted to the new website.

Billing System
A January 1 transition date provides the ideal cutoff for easily communicating the billing change for customers.

Our job is to communicate thoroughly and repeatedly well ahead of time with the same consistent message. We understand the current hauler bills on an every-other-month basis, and we would like to continue the same billing cycle, with the first due date matching when resident’s bills would have normally been due. The first bill residents receive will include instructions on how to set up on-line bill pay using their account number. Our customer service representatives are available to assist with this process via phone as well.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 27 Atlas provides a full range of payment options, including on-line and mobile friendly pill pay, 24-hour pay by phone, automatic bill-pay, pay by check via mail, or pay in person at our office. Because this is a transition process for residents Atlas will make every accommodation in order to help customers get set up correctly, according to their payment preferences. Our bills are clear and easy to understand, and our on-line billing set up is simple and intuitive: More information about our billing protocols is included in the Customer Service Plan.

Operations Plan
Atlas’s methodology is targeted, solution oriented, and based on decades of experience with a proven track record for success. Our operational approach has been developed to limit or eliminate customer disruption during transition and beyond. It features best-in-class equipment that is quiet and clean, a fully integrated software system for customer service, billing, routing, and scale operations which has been engineered to provide an unmatched level of efficiency and accountability, and a team of dedicated professionals with their own proven track records of success.

Atlas will work hand in hand with the City to further develop and implement programs and services that are directly in line with the requirements of the RFP, and most importantly, the City’s objectives for providing cost effective and efficient residential waste services that supports the City’s sustainability goals and maintains the City’s good standing relative to regulatory compliance. Additional information concerning our approach to operations is included in the subsection entitled Route Operations.

Atlas Programs and Initiatives
Our systems are designed to elevate the aesthetics and environmental sustainability of the City’s residential waste services program and also bring much higher diversion to the City from day one. Atlas believes the programmatic offerings described in this section are perfectly matched to Rancho Cordova’s needs, and yet, Atlas is looking out over the regulatory and sustainability horizon in proposing the holistic plans featured here, so the City can remain ahead of the game.

Our goal is to engage the community, get people interested in their waste, and coax out cleaner materials streams.

In addition to the ability to feel good about channeling materials toward higher and better uses and legitimate markets, commodities brokers like to work with haulers presenting clean materials streams—which lends stability to rates and programs. Our holistic approach, which is designed to optimize recycling and diversion, is the perfect marriage of upstream outreach and education, and downstream thorough processing of recoverable materials to produce clean, marketable products that are consistently saleable at higher prices.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 28 Vehicles
The City has asked for a current inventory of vehicles, which is included in the following two charts. However, for this contract, Atlas is procuring all new vehicles, documented in a chart following the Current Inventory of Vehicles.

Current Inventory of Vehicles and Auxiliary Equipment - Frontloaders Type Make Year Qty Remaining
Life
Frontload Autocar 2022 3 2032
Frontload Autocar 2021 3 2031
Frontload Autocar 2020 3 2030
Frontload Peterbilt 2020 1 2030
Frontload Autocar 2019 6 2029
Frontload Peterbilt 2017 4 2027
Frontload Autocar 2016 2 2026
Frontload Peterbilt 2016 2 2026
Frontload Peterbilt 2015 1 2025
Frontload Autocar 2014 4 2024
Frontload Autocar 2011 3 Spare
Frontload Autocar 2010 2 Spare
Frontload Autocar 2009 4 Spare
Frontload Autocar 2008 1 Spare
Frontload Autocar 2008 1 Spare
Total Frontloaders 40
Current Inventory of Vehicles and Auxiliary Equipment – Roll-Off / ASL Type Make Year Qty Remaining
Life
Roll-Off Peterbilt 2023 2 2033
Roll-Off Peterbilt 2022 2 2032
Roll-Off Peterbilt 2021 2 2031
Roll-Off Mack 2021 1 2031
Roll-Off Peterbilt 2020 3 2030
Roll-Off Peterbilt 2019 1 2029
Roll-Off Peterbilt 2018 1 2028
Roll-Off Mack 2016 2 2026
Roll-Off Autocar 2016 2 2026
Roll-Off Autocar 2015 2 2025
Roll-Off Peterbilt 2015 1 2025
Roll-Off Autocar 2014 4 2024
Roll-Off Autocar 2012 3 Spare
Roll-Off Autocar 2010 2 Spare
Roll-Off Mack 2009 1 Spare
Roll-Off Autocar 2005 4 Spare
Automatic Side Load Mack-LR 2018 1 2028
Automatic Side Load Mack-LR 2016 1 2026
Total Roll-Offs/ASLs 35
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 29 New Vehicles to be Used in Contract
Please note: a delivery guarantee letter from our dealer and vehicle manufacturer are inserted on the following pages.

Qty Vehicle Type Make Model Engine Year Capacity Axles Condition 13 Automated Side Loader –
Split
Battle Motors/
LET2 CNG 2024 31 CY 3 New
Heil Rapid Rail
1 Rear Loader Battle Motors/
Heil LET1 CNG 2024 28 CY 3 New
1 Pick Up Ford Lightening EV 2024 2 New
1 Flatbed Liftgate Peterbuilt 5500 CNG 2024 2 New
Detailed specifications are included in the Form E – Vehicle Specifications. To avoid redundancy, details are not repeated here. Also, please find manufacturer collateral in the Appendix.

Reduction of Air Emissions and Reduction of Wear and Tear on City Streets Emissions reductions associated with the use of clean fuel vehicles are well established and easily available through many online sources. This is a good source for additional information: https://www.epa.gov/vehicle-andengine-certification.

The reduction of street wear and tear is optimized through the combined use of the technology described below, as well as human observation and input. Having good data helps us run good, transparent businesses. But even though Atlas uses sophisticated applications to make us more efficient, accountable, and data driven, we know there is no replacement for human oversight and intelligence. Effective route planning is of great importance to reduce the possibility of negative collection impacts to the general public, safety, and the environment. Proper routing is a multi-phase process that reduces vehicle emissions, fuel consumption, traffic, and wear and tear on streets. Mapping and confirming account data, along with route balancing and finalization, are two major components of effective route planning that we employ in every jurisdiction we serve.

Additionally, we will cut emissions and mitigate street wear and tear through our intelligent approach to routing, which is detailed in the pursuant subsection entitled Route Operations.

Technology to Track and Monitor Collection
Atlas will utilize Soft-Pak, an integrated software program for Customer Service, Billing, Routing, and Scale Services. To construct the most efficient collection routes possible we will also use our program for route optimizing and balancing, which fully integrates with our routing module to insure the most accurate, and efficient routes possible. This system allows dispatchers to view routes in real time, providing exact positioning of trucks always. Drivers will utilize onboard computing which will display route lists, work orders and account information for every customer on a route. Supervisors also routinely drive routes to document travel paths, ensure continued safety and verify productivity assumptions.

Additional information is included on this topic in the subsection entitled Routing.

Atlas prefers to hire existing drivers and have them continue to service their current areas because of their familiarity and experience in the community.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 30 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 31 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 32 Vehicle Appearance
Atlas will work with the City to authorize vehicle paint colors, striping patterns (if any), and identification markings.

Preliminarily, Atlas would prefer its Rancho Cordova vehicles to be painted a darker blue, as represented in our new branding featured throughout this document.

Vehicle Maintenance Program
Atlas’s preventive maintenance program complies with regulatory standards and manufacturer specifications.

Our goal is to keep our equipment running safely and efficiently and looking clean and new. Our fleet will remain clean and green throughout the term of the Agreement.

In maintaining new equipment, only re-refined motor oil and re-refined hydraulic fluid will be used in vehicles.

Best Management Practices (BMPs) as relative to heavy-duty vehicle maintenance facilities will be standard procedure. Staff will conduct routine inspections of the maintenance facility and any deviation from BMPs will be corrected by the end of that business day.

We believe the key to a preventive maintenance program is the daily completion of the vehicle inspection report, which is completed by the driver. The driver checks fluid levels and indicates any defects or deficiencies found that day. Shop personnel review the report and check any items marked by the driver as being questionable.

Mechanics then make any needed repairs before the vehicle goes back onto the route. Furthermore, each vehicle undergoes a 30-day inspection which exceeds the Department of Transportation (DOT) 90-day requirement.

Interior and exterior safety devices are inspected, such as instruments and mirrors, and the engine and electrical system are also inspected. Air and fuel lines, the clutch, brake system, and chassis components, such as the drive shaft and universal joints, are also inspected to ensure the vehicle is safe for operating.

Carts
As indicated in this section’s Overview, Atlas intends to use the carts described herein and detailed in Section 5 – Forms.

Atlas and its management team have extensive experience in multiple jurisdictions with the carts we’re offering Rancho Cordova. Some of the benefits of our containers include:
• These carts have rounded inside corners which ensure that materials do not get stuck inside and are also easier to clean.
• Lids are tight-fitting
• Labeling/markings will be at the City’s discretion. Atlas’s only input is that we like cohesiveness between the labeling of the various material streams, and we also think that less is more: People generally do not stop to read detailed instructions on their containers; general/graphically displayed messaging is always better received and heeded.
• Roto molded carts are sturdier. Street aesthetics are extremely important to Atlas. We want Rancho Cordova streets to have a pleasing, uniform, aesthetic.
• We require our cart vendors to use a minimum of 20 percent recycled content in our carts. • Carts are warranted for ten years, eliminating the financial burden associated with replacing equipment unnecessarily.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 33 Container Specifications
The detailed container specifications the RFP requests are included in our Forms and the Appendix.

Container Maintenance and Management
Containers that require repairs or maintenance will be delivered to our yard and repaired in our container maintenance area, located adjacent to the vehicle maintenance facility. With the exception of painting, the following container maintenance activities will be conducted at our Atlas operations base (see Facilities):
• Lid repair/replacement
• Wheel repair/replacement
• Welding of dent/rust spots (for bins and roll-off containers) • Labeling, if necessary
Response times for repairs will be (5) five days unless it’s a safety issue and will be addressed within 48 hours.

Typically, rather than repair a container on the customer’s premises, Atlas will exchange the cart with a new one.

Route Operations
Atlas calculates and balances routes to ensure maximum productivity and safety are achieved. We exercise caution and common sense when routing around areas where children are frequently present: schools, playgrounds, parks, community centers, and libraries. Atlas routes so that its trucks either service these areas in the early hours or when children are not likely to be outside. Our Operations Supervisor will spend a few weeks prior to the operations start date reviewing, driving, auditing, balancing, and finalizing routes to ensure the most efficient collection system is deployed.

Supervisors also routinely drive routes to document travel paths, ensure safety, and verify productivity assumptions. As spoken to in a previous subsection, Atlas’s preference is to hire existing drivers and have them continue to service their current areas due to their familiarity and experience in the community.

All draft routes will be presented to the City for approval well in advance of implementation so there is plenty of time to make adjustments. Adjustments, if needed, will occur within existing route boundary days, so that there is no change to customer collection days. The benefits of Atlas’s approach to routing includes:
• Maximization of legal payloads: Routes are configured, and wheel weight distributions expertly engineered on our trucks to maximize payloads and collection activity efficiency and minimize our carbon footprint. • No idling: All new collection vehicles have an automatic shut-down feature after five minutes of engine idling to mitigate vehicles noise and emissions.
• Quiet: Alternative fuel vehicles produce considerably less noise while idling than a diesel collection vehicle.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 34 This section speaks to regularly scheduled residential and City facilities. The chart below, which provides the City with an overview of the flow of waste, facilities, diversion projections, and operational assumptions, is essentially our narrative. The number of crew members needed, and their assigned tasks is conveyed in the Driver Activity Sequencing information following the Waste Flow chart and Facility Addresses. Operational assumptions which are summarized in the following chart include all that is required by the City’s RFP:
• Material types collected.
• Number of vehicles and routes required, by program.
• Number of accounts collected.
• Total number of estimated route hours.

Please note the following:
• Number of vehicle passes per account is dependent upon the services offered. For residential customers, this includes three passes for the three material streams. Our intention is always to minimize disruption to the community through expert routing and the use of CNG vehicles (which produce 1/12th the noise of traditional diesel).
• The benefits of the selected collection equipment are touched upon in summarized in the section following the Waste Flow Chart. Much of the City’s requested information is also contained in the Driver Activity Sequencing protocols, also following.

City of Rancho Cordova Waste Flow and Route Details
Tonnage Estimates
Transfer
Facility,
Processing
Facility/ Operating
No. of Routes
Accounts
Total Route Hours
On-Route Hours
Material Stream
Direct
Transfer,
or
End
Disposition
Projected
Tonnage
Assumptions
Direct
Haul
MSW Direct Haul Kiefer
Landfill

16,565.00 Residential/Cart

5.00 20,409

12,740

10,790.00

87.00 City Facilities

0.10 5

54 45.74

48.00 Temp. Roll-Off

0.10 2

36 30.50

35.00 City Street Cans

0.10 10

75 63.53
Recyclables Direct Haul WM - SRTS

5,121.40 Residential/Cart

2.00 20,552

5,096

4,317.00

28.60 City Facilities

0.10 5

114

96.56 21.84 City Street Cans

0.10 10

36 30.50
Organics Direct Haul
Napa
Recycling at
Yolo Landfill

8,139.60 Residential/Cart

4.00 19,656

10,192

8,633.00

10.40 City Facilities

0.10 3

10 8.47
Green Waste Direct Haul Florin Perkins
3,600.00 Bulky Items

1.00 19,500

2,548

2,158.50
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 35 Benefits of Selected Vehicles/Approach
As indicated in the Collection Equipment chart included at the beginning of this section, Rancho Cordova residents will be serviced using automated collection through the application of automated sideloaders and a carted system.

The benefits of Atlas’s approach for residential cart collection service includes:
• Standardization. Standardization of the fleet in the manner described produces maintenance economies of scale and promotes greater safety, since most drivers will use like equipment. Standardizing the fleet lowers the cost associated with stocking parts for various manufacturers; it also allows maintenance personnel to work more efficiently.
• Maximum Legal Payloads: Routes are configured, and wheel weight distributions expertly engineered to maximize payloads/efficiency and minimize Atlas’s carbon footprint. • Easily Maneuvered. These collection vehicles are a cab-over, low cab forward style rather than a conventional style, which when combined with the chassis specified, creates excellent maneuverability. • Automated Arm: In the automated mode the driver simply moves the arm using an ergonomically positioned joystick; the arm can move out to twelve feet from the body of the hopper to allow for incorrectly positioned carts. The claws grab the can, and it is returned to the truck and emptied into the hopper. If necessary, the driver can also perform this operation from a safe position outside the cab, should the situation warrant itself. • Three Axles: These vehicles produce less wear and tear on Rancho Cordova streets. • Quiet: Alternative fuel vehicles produce significantly less noise while idling than a diesel collection vehicle idling.

Driver Activity Sequencing – Automated Sideloaders
Automated sideloaders are operated by one professionally trained driver.

The driver activity sequence for automated cart collection is:
• The driver arrives at the service address and checks the route sheet for any notes pertaining to that customer. • The driver checks for any possible obstructions to making the collection, and checks mirrors and cameras as a safety precaution.
• The driver utilizes two controls to make the collection: the first to position the truck arm such that it is properly aligned to the targeted cart; and the second to engage the grabbing mechanism. • The driver then returns to use of the first control to lift, empty, and return the cart to its original position. As the cart is being emptied, the driver checks cart contents for hazardous/unpermitted waste via a hopper camera.
• After the cart is replaced, the driver checks the serviced area (mirrors and cameras) to ensure it is clear of any litter and the driver hits the “complete” button on his tablet. • Collection crews will treat carts with care and will return carts to their original positions after servicing, and drivers will check to ensure carts are upright and the collection area clean before moving forward to the next stop. This simple measure of excellent customer service is an Atlas strength. As always, outreach materials will continually educate residential customers about proper cart placement.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 36 • If the collection is made without incident, the driver continues to the next stop on the route.

Once the truck has reached capacity or the driver has concluded the route, the driver drives directly to the transfer station where the material is screened, accounted for and transferred for disposal/processing/recycling.

For recyclable materials set-outs, Atlas drivers or supervisors will do a periodic visual contamination check of the cart contents. If contamination is visible the cart will be tagged with a Corrective Action Notice informing the customer about how to properly sort materials in the future. Subsequent infractions or ongoing unacceptable levels of contamination will also receive a Corrective Action Notice; however, containers will not be emptied until the correction has been made. As with all Corrective Action Notices and other route events and incidents, this information will be logged into Atlas’s customer database and reported to the City.

Single-Family and Multi-Family Cart Collection
Carts will be serviced at residential premises on a weekly or bi-weekly basis (according to the Franchise Agreement) utilizing automated collection vehicles described in this section.

Used motor oil and oil filters and household batteries (in clear plastic bags placed on top of the recyclables container), and cooking oil will be collected from residents. Residents who call our Customer Service Representatives (CSRs) to request the Used Motor Oil and Oil Filter Recovery Kit will be provided with kits on their next scheduled collection day. The residents will be instructed to place the kits next to their recyclables container on their collection day.

To collect these items, our collection vehicles are equipped with a special compartment. This compartment provides sufficient space to safely transport used motor oil, filters, and household batteries.

Bulky Item Collection
We will ask our residential customers to contact us by phone in advance to request the bulk item pick up. CSRs will be trained to query customers about the type and amount of materials they plan to discard, and coach them on how to properly prepare and set them out for collection. CSRs will clearly indicate that conscientious sorting is requested to facilitate recycling. The CSR will then create a work order, a postcard will be sent confirming the appointment and relaying program guidelines. Program guidelines will also be posted to Atlas’s Rancho Cordova website.

Atlas will use a rear loader for bulky items. We anticipate a high level of participation due to the flexibility of our approach, clear instructions, website promotion, and interactions between CSRs and residents when scheduling services.

Facilities
A letter guaranteeing processing capacity for recyclables processing at Sacramento Recycling and Transfer follows, as do SWIS summaries for both non-Atlas entities listed below.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 37 Hi Dave,
Northern Recycling has capacity for the 8,000 organic tons generated by residents and businesses of Rancho Cordova and guarantees Atlas capacity for Rancho Cordova tons for the term of the Agreement. We currently operate two compost facilities located at Yolo County Central Landfill with available capacity for organics hauled by Atlas Disposal.

Will Kelley
Resource Manager
Napa Recycling and Waste Services
Northern Recycling, LLC
C: 707-738-3263
E: [email protected]
Operations Base
Atlas Disposal Industries
8565 Unsworth Ave, Sacramento CA 95828
Distance from City Hall: 10 miles
Hours: 3am – 10pm
Recycling Center
Sacramento Recycling and Transfer (SRT)
8491 Fruitridge Road, Sacramento CA 95826
Distance from City Hall: 7.8 miles
Hours: 8am – 5pm
Permitted Capacity: 2,500 TPD
Recovery rate net of residuals: In compliance
Materials Accepted
Mixed Municipal
See also: CalRecycle SWIS Facility Information:
https://www2.calrecycle.ca.gov/SolidWaste/Site/Summary/2543 And the following Summary Page from the above site.

Composting Facility
Napa Recycling – Yolo County Central Landfill
44090 County Road 28H, Woodland CA 95776
SWIS 57-AA-00001
Distance from City Hall: 26.4 miles
Hours: 6:30am – 4pm
Permitted Capacity: 1,000 TPD
Recovery rate net of residuals: In compliance
Materials Accepted
Green Waste
Food Waste
See also: CalRecycle SWIS Facility Information:
https://www2.calrecycle.ca.gov/SolidWaste/Site/Summary/4033 And the following Summary Page from the above site.

Disposal Site
County of Sacramento – Kiefer Landfill
12701 Kiefer Boulevard,
Sloughhouse, CA 95683
Distance from City Hall: 10.1 miles
Hours: 6:30am-4:30pm
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 38 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 39 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 40 GreenWaste Florin Perkins Recovery facility has capacity for the bulky item tons generated by residents and businesses of Rancho Cordova and guarantees Atlas capacity for Rancho Cordova bulky item tons for the term of the Agreement.

Regards,
Abel Pereira
GreenWaste | General Manager
Office (916) 443-5120 | Mobile (408) 786-8383
4201 Florin Perkins Road, Sacramento, CA 95826
www.greenwaste.com
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 41 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 42 Safety
Atlas has worked hard to develop a strict culture of safety that is continuously refined and improved. Safety is everybody’s business at Atlas, however, it’s our drivers that are out on the street every day and we take that very seriously. We strive hard to maintain a healthy and safe workplace for all employees. All required safety postings and signage are displayed in high-traffic employee areas. Posting and signage are in both English and Spanish and include a variety of safety reminders, upcoming safety events, and employee rights and benefits. We implement an ongoing and cohesive safety and training program that encompasses the following key elements:

New Employee Orientation
New employees are required to read and show comprehension of the following training documents:
• Employee Handbook
• Safety Policies and Procedures Manual
• Injury and Illness Prevention Program (IIPP)
• DOT Alcohol and Drug Booklet and Testing: Drivers are required to take and pass pre-employment and postaccident drug and alcohol tests, as well as both random and reasonable suspicion drug and alcohol tests and will be enrolled in the DMV employer Pull Notice Program.

It’s important to again emphasize that Atlas is dedicated to hiring qualified displaced workers who are interested in employment with Atlas. We will make contact early on with these employees to answer any questions about employment opportunities and we will communicate key dates associated with our hiring process. As indicated in Atlas’s Transition Plan, we will host a job fair which kicks off the official recruiting process and provides information to aid decision-making for employees.

Safety Meetings
Every Thursday morning before the drivers begin their routes Atlas holds a safety meeting (or briefing). One meeting each month we cover the OSHA required annual training (Confined Space, Emergency Procedures, Employee Responsibilities, Fire Safety, Fleet Vehicle Safety, Haz-Com, Lock-Out/Tag-Out and Safe Operating Procedures). During the other meetings we cover more current safety issues as well as review of other safety items. Example: Rain and Hydroplaning, Driving in the Fog, Holiday traffic, School’s back in – watch for children, Safe operating procedures, Misjudged Clearances, and another other relevant safety topic.

Driver Observation
A form is used to document follow up training on new hires that we perform at 30, 60 and 90 days after their hire date. Atlas also uses this form to document follow up training or check rides after drivers are involved in any driving accidents. In addition, we use this form on a regular basis to document observations and check rides with drivers to make sure they’re still operating safely and efficiently.

Accident Repeater Policy
Atlas has a policy which outlines the standards for driver performance with relation to preventable accidents and the disciplinary action for not meeting the standards.

DMV Pull Program
Anytime one of our drivers has any activity on their driving records they send us a copy, as well as sending a copy annually. We review and sign each record, and deal with them accordingly as necessary.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 43 Alcohol and Drug Testing
All new employees are subject to a pre-employment background check and drug test. We will also perform alcohol and drug testing per the DOT’s testing guidelines in accordance with state and local rules.

Pre-Employment Testing
We require alcohol and drug testing after making a job offer, prior to commencement of work.

Post-Accident Testing
Alcohol and drug testing is required as soon as possible after any accident involving any employee and we reserve the right to continue testing attempts up to 32 hours after the time the accident occurred, in accordance with state and federal guidelines.

Random Testing
All employees who drive Company vehicles are subject to random alcohol and drug testing.

Reasonable Suspicion Testing
As allowed by California law, we will require alcohol and drug testing based on a supervisor’s personal observations of the employee’s appearance, behavior, speech, performance, manner, and/or body odor. Likewise, we provide training for Managers and Supervisors on identification of symptoms and behaviors of alcohol and/or controlled substance use or abuse.

Return-to-Work Testing
In the case where an employee has taken a leave of absence to participate in an approved drug or alcohol abuse rehabilitation program, the employee must submit to alcohol and drug testing prior to returning to work. Refusal to submit to alcohol and drug testing may result in immediate termination. An outside firm will manage all testing.

Hazardous Waste Screening Protocol
The goal of our Hazardous Waste Screening Protocol is to prevent hazardous or unpermitted waste from entering the waste stream through our collection operations and/or safely manage forbidden waste inadvertently collected. Fully automated collection systems protect drivers from coming into direct contact with wastes; however, these systems make it more challenging to detect hazardous or unpermitted wastes from entering the vehicle. In order to detect and deter hazardous waste, we have developed the following programs and training for drivers and operations personnel.

Hazardous Waste Inspection Program and Training
All drivers are trained to identify hazardous waste and are reminded about the importance of our hazardous waste screening protocol at safety meetings. We also include identification training of hazardous and unpermitted wastes with special emphasis on hazardous wastes, flammable, combustible, and explosive materials. We also educate customers about hazardous and unpermitted wastes through our outreach materials and interactions with the community.

Response to Identification of Hazardous / Unpermitted Wastes During Collection If hazardous / unpermitted wastes are found prior to collection, the container will not be collected, and a notice will be attached detailing the reason for the non-collection. Every occurrence will be documented, and the driver will provide proper hazardous waste handling and disposal procedures to the customer. If hazardous / unpermitted waste is found in a collection container or area that could possibly result in imminent danger to people or property, drivers are instructed to immediately contact the Fire Department. If any hazardous / unpermitted waste is disposed in the waste stream, immediate and appropriate action will be taken to contain ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 44 and remove it. Our risk management team maintains OSHA qualified onsite responders to hazardous materials incidents and periodic training is provided to ensure skill proficiency.

The following procedure is used for identifying and handling hazardous / unpermitted waste by drivers:
• Notification of hazardous/unpermitted waste disposed of in the waste stream is communicated to Supervisors.
• Simultaneous contact will be made with the maintenance department for the spill response team to assemble and disburse.
• Coordinating instructions will be issued and executed. • Trained personnel will be assigned the task of inspecting any materials suspected of containing hazardous/unpermitted waste. Inspection involves identification of both labeled and unlabeled hazardous/unpermitted waste containers and materials.
• Proper emergency response agencies will be notified if oversight and assistance is determined necessary to ensure public safety.
• An appropriate course of action and customer education based on the seriousness of the waste involved will be decided upon and taken.

The following procedure is used should the driver determine without any question or doubt that the unpermitted waste is not hazardous:
• The unpermitted / non-hazardous item will be removed, placed safely back onto the premises, and tagged with a non-collection notice indicating the reason.
• The driver will immediately call dispatch and report the incident, including location and time the item was detected.
• Dispatch will relay this information to a Customer Service Representative (CSR). • A CSR will contact the customer to inform them of the event, why the item was left, direct them to proper alternatives for handling or disposal of the item, and respond to any questions the customer may have.

Spill Response Plan
If hazardous materials are spilled or a hazardous materials container is accidentally broken, the Supervisor will be notified immediately, and the collection crew will make every reasonable effort to safely contain the spill. After inspection by the Supervisor, the materials may be cleaned up by the collection crew, or in the case of a serious or dangerous hazardous waste spill, a specially trained and equipped hazardous waste contractor using State and Federally approved methods will be deployed. The Supervisor will maintain all necessary emergency response, notification, and response procedure records.

Fire Reporting and Response Plan
These guidelines are to be followed in the event a vehicle fire breaks out in the body of the collection vehicle.

These types of fires can be caused during compaction where hazardous or combustible materials are inadvertently and unknowingly collected. Driver Responsibilities Include:
• Identifying origin of fire: whether it is related to the electrical system, the motor, or the hopper. • Immediately calling dispatch, then 911 for Fire Department Response.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 45 • Continuing to sweep the blade or using the packer if the fire is inside the truck body until you have found a safe place nearby to safely eject the load.
• Avoiding the ejection of loads near schools or shopping center parking lots, near businesses, on the freeway, or near trees or overhead wires.
• Keeping devices clear for emergency communications.
• Staying calm, knowing that the Fire Department and a Supervisor will be there shortly.

Driver Training
It’s important to again emphasize that Atlas is dedicated to hiring qualified displaced workers who are interested in employment with us. We will make contact early on with potentially displaced employees to ease any trepidation they may have over employment opportunities, and we will communicate key dates associated with our hiring process.

The following information constitutes the framework for the onboarding of new employees. For non-driving positions, the material for those sessions is substituted out for material appropriate to the position. Customer service representatives are coached extensively throughout the training process and are continually reviewed to ensure world class customer service.

Module 1 Content
• Introduction to the Company by partners
• Tour of facility and locker assignment
• Comprehensive overview of training
sessions
• Initial paperwork (bilingual assistance is
available)
• Records check to ensure accuracy of intake
forms
• License and medical card check
• Further instructions and on-site physicals
Module 2 Content
• Review of Company policies and procedures
• Distribution and acknowledgement of
Employee Handbook
• General safety presentations
Module 3 Content
• Spill Response Procedures
• Fire Response Procedures
• Unpermitted Waste Screening Protocol
• Pre-Trip & Post-Trip Inspections
• On-Route Safety Procedures
• Accident/Incident Reporting
Module 4 Content
• Equipment introduction and demonstration
• Small group training
• Additional hands-on training as necessary
Module 5 Content
• Route paperwork distribution
• Day One: step-by-step discussion
• Review of safety and policy procedures
Employee Work Performance
Once initial training is complete, and the drivers have demonstrated a thorough understanding of our safety program and training documents they are evaluated and assessed to make certain all safety procedures are understood and followed correctly.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 46 Experience Modification Rating (E-MOD):

Bureau Number 2-70-38-55-R
Effective Date 07/01/2019 Issue Date 03/26/2019
Experience Modification 92% Insurer NATIONAL INTERSTATE INS CO Insurer Group AMERICAN FINANCIAL Effective Date: 07/01/2020 Issue Date 03/28/2020
Experience Modification 91% Insurer VANLINER INSURANCE COMPANY Insurer Group AMERICAN Effective Date: 07/01/2021 Issue Date 03/28/2021
Experience Modification 90% Insurer VANLINER INSURANCE COMPANY Insurer Group AMERICAN Effective Date: 07/01/2022 Issue Date 03/24/2022
Experience Modification 107% Insurer VANLINER INSURANCE COMPANY Insurer Group AMERICAN Effective Date: 7/1/2023 Issuer Date 6/22/2023
Experience Modification 107% Insurer VANLINER INSURANCE COMPANY Insurer Group AMERICAN Total Incident Rate (TRIR):
2018: 6.19%
2019: 6.03%
2020: 10.20%
2021: 6.72%
2022: 9.74%
DART Incident Rate (DART):
2018: 6.19%
2019: 7.75%
2020: 8.50%
2021: 6.72%
2022: 9.74%
Vehicle Accident Recordable Rate (VARR):
2018: 4.54%
2019: 10.55%
2020: 2.22%
2021: 3.22%
2022: 3.07%
Training & Safety Programs
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 47 New Employee Orientation
• Facility walk through and familiarization
• Safety Videos – watch and discuss the following;
- Employee Safety Orientation & Responsibility
- Lock-Out/Tag-Out
- Confined Space Hazards
- Blood Borne Pathogens
- Fire Extinguisher Safety
- Right-To-Know Hazcom Training
- Sexual Harassment – Serious Business
Training Procedures Roll Off and Frontload
• This form is completed by the driver trainer & trainee during the training period. Roll off drivers usually get 3 to 5 days training, and front load drivers usually get 2 to 4 weeks training depending on the individual.

Driver Observations
• This form is used to document follow up training on new hires that we perform at 30, 60 and 90 days after their hire date.
• We also use this form to document follow up training or check rides after drivers are involved in any driving accidents.
• In addition, we use this form on a regular basis to document observations and check rides with drivers to make sure they’re still operating safely and efficiently.

Safety Meetings
• Every other Thursday morning before the drivers begin their routes, we hold a 30-minute safety meeting. One meeting of every month we cover the OSHA required annual training (Confined Space, Emergency Procedures, Employee Responsibilities, Fire Safety, Fleet Vehicle Safety, HazCom, Lock-Out/Tag-Out and Safe Operating Procedures). The other meetings we cover more current safety issues as well as review of other safety items. Example: Rain and Hydroplaning, Driving in the Fog, Holiday traffic, School’s back in – watch for children, Safe operating procedures, Misjudged Clearances, etc.

Ten Points of Safe Driving
• These are 10 easy to memorize rules of thumb that every driver is required to memorize and demonstrate while driving.

Accident Repeater Policy
• This policy outlines the standards for driver performance with relation to preventable accidents and the disciplinary action for not meeting the standards.

Authorized Employee Policy
• Defines who is allowed to operate or ride in company vehicles.

Frontload & Roll Off Bonus Programs
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 48 • These two programs are designed to reward employees for safety as well as other job duties by safety being the qualifier. If driver has any preventable accidents, injuries or moving violation he is not eligible for any bonus.

Workplace Injury Illness Prevention Plan
• As required by OSHA to reduce accidents and injuries and to provide a safe and healthful workplace.

Random Drug and Alcohol Testing Program
• This program is required by the Department of Transportation.

Commercial Employer Pull Notice Program
• This program is through the Department of Motor Vehicles. Anytime one of our drivers has any activity on their driving records they send us a copy, as well as sending a copy annually. We review and sign each record, and deal with them accordingly as necessary.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 49 Reporting
Detailed SB 1383 and Applicable Law Monitoring/Reporting Because this is primarily a residential collection services contract, Atlas will ensure that all customers have access to the required containers and the information necessary to properly comply. See also our Education and Outreach Plan later in this section. Atlas will also work with the City to ensure it has the proper containers and information needed for compliance. The chart below shows from where information for reporting purposes is derived through various systems and modules.

Required Data Source of Data Format Frequency Comments
AB 939 and
Diversion Goals
• Soft-Pak Electronic
transmission
of Excel
spreadsheet
Annually Direct
download from
Soft-Pak to
approved
report format.

SB 1383, AB 1594 • Weight tickets from Organics Facility • Reconciliation process to verify.

Electronic
transmission
of Excel
spreadsheet
As required. In approved
report format.

SB 1383, AB 341
and AB 1826
compliance
• Soft-pak Customer Service Module
and logged outreach, education
and monitoring Excel spreadsheet
Electronic
transmission
of Excel
Spreadsheet
Real time.

Annually
Direct
download from
Soft-Pak to
approved
report format.

Tonnage Records:

MSW
• Soft-pak Excel
Spreadsheet
transmitted
electronically
Real time,
Quarterly
Direct
download from
Soft-Pak to
approved
report format.

Tonnage Records:

Recyclable
Materials
• Soft-pak Excel
Spreadsheet
transmitted
electronically
Real time,
Quarterly
Direct
download from
Soft-Pak to
approved
report format.

Tonnage Records:

Organic Materials
• Soft-pak Excel
Spreadsheet
transmitted
electronically
Real time,
Quarterly
Direct
download from
Soft-Pak to
approved
report format.

Tonnage Records:

Recyclable
Materials residuals
for disposal
• Soft-pak Excel
Spreadsheet
transmitted
electronically
Real time,
Quarterly
Direct
download from
Soft-Pak to
approved
report format.

Service Recipient
Complaints and
Dispute Resolution
• Soft-pak Customer Service Module Excel
Spreadsheet
transmitted
electronically
Real time,
Quarterly
Direct
download from
Soft-Pak to
approved
report format.

Public Outreach
and Education
Activities
• Hand entered Public O&E Tracking
Excel Spreadsheet log
Excel
Spreadsheet
Real Time,
Annually
Data will be
entered in
approved
report template
Marketing of
Materials
• Hand entered Excel Spreadsheet
log
Excel
Spreadsheet
Annually Data will be
entered in
approved
report template
Quarterly Reports • All information above
• Atlas sources as indicated above
• Atlas logbooks
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 50 Required Data Source of Data Format Frequency Comments Annual Reports • Quarterly Reports
• Atlas sources as indicated above
• Atlas logbooks
Customer Account
data
• Soft-pak Customer Service Module Excel
Spreadsheet
transmitted
electronically
Quarterly Direct
download from
Soft-Pak to
approved
report format.

Customer Service Plan
Atlas is committed to providing excellent customer service to our new customers and friends in Windsor with the utmost professionalism and courtesy from all Customer Service Representatives (CSRs), drivers, and management staff. At Atlas customer service is everyone’s bottom line job and we strive to always behave accordingly.

For this new contract, Atlas will assign three CSR dedicated to serving Rancho Cordova customers, and six additional CSRs to ensure ample coverage. Furthermore, all CSRs will be briefed on Rancho Cordova contract parameters, and will have a tabbed and annotated copy of the Franchise Agreement for their reference at any time.

Atlas utilizes Soft-Pak as the backbone for customer service operations because it offers a multitude of benefits, including:
• It is optimized for the waste industry.
• It is easy to use while containing multiple and dynamic features. • Allows hierarchical data structures that add security and the ability for read only access. • Offers support 24/7 so someone is always able to help with issues.

Ensuring customers are satisfied with our services nearly eliminates customer concerns and unnecessary phone calls. To increase overall program effectiveness, customer satisfaction and interaction is key. Soft-Pak integrates all aspects of our collection, routing and billing operations to seamlessly and efficiently provide excellent customer service.

Utilizing Soft-Pak, Atlas can collect data that allows us to itemize specific issues for our operations team so they can monitor issues and ensure that any operational issues are handled and remedied quickly. A few examples of the issues and resolutions that we experience and specifically track include the three most common, described below:

Missed Collections
Atlas’s goal is to have zero missed pickups. Our policy is that as long as we still have a driver in the area at the time a missed pickup is reported, we will return to service the customer that day. In the event we have left the area, we will send our Supervisor to get the missed items. On the rare occasion that we are unable to pick up the material on the same day, we will either pick up the material the next day or pick up double the material the following week, at the customer’s discretion.

Noise Complaints
Noise complaints tend to occur when we have an intersection of commercial routes near residential areas. We have found by working with customers and jurisdictions, we are usually able to re-route services to prevent noise ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 51 complaints. We make every effort to service all commercial businesses abutting residential areas later in the day.

With a CNG-powered fleet, noise complaints are rare.

Non-Collection Notices (NCNs)
NCNs for cause include contamination, improper set out or other action that would prevent collection. Drivers are sent out with NCNs that have two corresponding parts: one that is left with the customer and another that is submitted to dispatch. Communicating in a written manner and annotating all communication in the Soft-Pak system allows us to make sure we are informing our customers in a timely manner. If the customer contacts us regarding the NCN, CSRs can quickly lookup the exact reason for non-collection and provide appropriate assistance.

Customer Service Hours
Located in Rancho Cordova, our office will serve as the hub for our Customer Service Call Center, Billing, Human Resources, and Management teams. Our office warmly welcomes the public during standard business hours, from 7 am to 4:30 pm, Monday through Friday. To facilitate direct communication with our local team members, a tollfree phone number will be provided for customer inquiries.

Also, for the convenience of our community, we extend round-the-clock access to a range of online resources.

These include:

Website - with links to redirect customers to online resources.

Online Bill Pay - view invoices, make one-time payment, set up recurring payments, etc.

Collection Schedule - Look up service day, view holiday hours, collection events, etc.

Protocols for Receiving and Acting on Customer Calls
When a call comes into Atlas’s local call center, they will be greeted with the option to select English or Spanish.

For the new contract, we will also establish a toll-free number and incoming call guidelines outlined in the Franchise Agreement. Atlas strives to for average hold times of 30 seconds or less but will provide customers with a call back option on a first come first-served basis for those who cannot wait to speak to a CSR.

The chart on the following page outlines how Atlas processes phone calls and generates work orders to ensure the highest level of customer service.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 52 Customer Interaction Flow Chart
Service Recipient Billing
Residential customers are invoiced on a bi-monthly basis, as is the current practice in Rancho Cordova. Customers can elect to receive printed statements or subscribe to environmentally friendly electronic invoicing should they wish to receive their billing statement via email.

For customers’ payments, our goal is to provide safe, reliable, time-saving payment options. Customers may submit payment by:
• Using our free Online Bill Pay service, which allows customers to make a one-time payment or set up recurring payments.
• Mailing a check.
• Dropping payment off at our office with a CSR during business hours. • Make payment by phone.

Billing Changes
Any changes to collection services (or receipt of payments) mid-bill cycle are pro-rated and any credit or balance due is reflected on the customer’s next bi-monthly invoice.

Billing Disputes
Should a customer have questions about their invoice they can call or email our office to discuss their concern.

Each billing dispute is reviewed, and credits are issued as needed. Should an inquiry require additional review, these cases are brought to management for a quick resolution.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 53 Additional Information – Customer Service
To enhance accessibility and transparency, our local phone number, our company name, website details, and a unique Collection Vehicle Identification number will be prominently displayed on all vehicles. This information will also be featured on all materials distributed to customers and will be accessible on our official website and social media platforms.

Diversion Plan
Atlas’s approach to meeting the City’s 75 percent diversion goal is practical, comprehensive, and measurable.

Based on our experience, the first two contract years will see the largest diversion increases, with a steady increase in diversion year over year of the contract. Getting materials sorted into the proper containers is the most fundamental step in achieving great diversion. Everything Atlas does is to achieve this basic objective. The following elements of our approach are designed get us across the 75 percent diversion line as quickly as possible:
• Holistic, comprehensive, and continually refreshed Public Education and Outreach Plan (please see that section). This is facilitated by a full time Education and Outreach Manager. • Proper data capture, tracking, monitoring, and reporting (please see the previous subsection). • Use of responsibly managed recycling/processing facilities.

Diversion Facilities
To avoid redundancy, please refer to the previous Facilities subsection. Those facilities will be utilized to achieve the results documented below.

Diversion Milestones
Atlas has documented the diversion we believe is achievable based on all of our programmatic offerings and initiatives, which center around continual outreach, education, community involvement, and our core competency of operational integrity. All these elements are described throughout this proposal, in the Transition Plan and Education and Outreach Plan.

Year Total Collected
Material (Tons)
Projected Diversion
(Tons) Notes
2025 33,657 17,121 50.87%
2026 35,160 19,338 55%
2027 35,633 20,311 57%
2028 35,845 21,399 60%
2029 36,211 22,596 62%
2030 36,316 23,642 65%
2031 36,412 24,687 68%
2032 36,493 25,727 71%
2033 37,139 27,186 73%
2034 37,813 28,473 75%
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 54 Contamination Reduction
To reduce contamination, Atlas will monitor for contamination at every possible point of inspection:
• Collection Points
Our dedicated education and outreach manager will do a lot of methodical lid-flipping. Day by day, route by route we will seek out contamination and address it, in a very friendly but consistent way. Our ultimate contamination inhibitor is, of course, our Corrective Action or Non-Collection notices—which are one in the same depending on whether we’re tagging and taking the materials (little contamination) or tagging and leaving the materials (excessive contamination).
• Service Guidelines, Labeling, Website Directives, and Community Events Continual reinforcement of what goes where through every possible medium will reinforce good recycling behaviors and reduce contamination.
• Load Checking
With the onset of SB 1383 and the full suite of recycling/processing legislation in California, Atlas will receive load check data from the facilities it accesses and will ensure that the information received is used to address contamination trends and inform our education and outreach strategies going forward.

Emissions Reductions, Environmental Stewardship, and Other Supportive Practices Please also refer to the previous Vehicles and Routing sections of this Technical Proposal for information on minimizing emissions and reducing street wear and tear in Rancho Cordova. This additional information is offered.

Emissions Reduction
Atlas intends to procure and use only vehicles powered by Renewable Natural Gas (RNG). As previously stated, Refuel Energy Partner’s fueling station was the first in North America to utilize anaerobic digestion technology to create RNG for transportation fuel. Atlas, the parent company of Refuel Energy Partners, was the first private fleet in the greater Sacramento area to start using natural gas-powered vehicles in 2007. By May 2012 we had enough trucks to support our own station and Refuel Energy was born.

Natural gas cuts greenhouse gas emissions and Renewable Natural Gas (RNG) is carbon negative. Natural gas has many sustainability benefits, including up to 20 percent lower well-to-wheel greenhouse gas (GHG) emissions and 27 percent lower C02 emissions than petroleum, when using virgin natural gas. The benefits shine when using RNG made with biogas. RNG can help fleets reach sub-zero GHG emission levels because producing RNG captures biogas, like methane, which would have otherwise been emitted into the atmosphere through natural decomposition. This biogas comes from the fermentation of organic waste such as food waste, human waste, and animal manure in industrial digesters. This represents a great story to convey to the residents of Rancho Cordova to motivate organics recycling participation.

Additionally, the route optimization initiatives that Atlas has described throughout this proposal will further reduce emissions and street wear and tear in the City.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 55 Environmental Stewardship
Atlas is dedicated to achieving high diversion through the methodical, case-managed program where customers receive whatever amount of assistance is needed to produce the desired diversion and resource recovery levels.

Atlas’s community involvement through education, outreach, and alliance building is our greatest passion and supports the City’s ultimate goal of 75 percent diversion. Our duty is to engage and educate our community in achieving this goal, which is an important aspect of reaching it. Atlas’s comprehensive Education and Outreach Plan is designed to create and maintain momentum and continuously mine the waste stream for new materials to divert as they emerge.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 56 Education and Outreach Plan
Atlas offers a diverse communications strategy to engage citizens to embrace a culture of resource conservation.

To reach most customers, we offer a variety of means of communication modalities. • Attendance at, participation in, and sponsorship of community events and activities. • Our continually refreshed website.
• Social media postings.
• Direct mail campaigns.
• Paid advertising.
• Billing inserts.
• School assemblies.
• Presentations to the City, community groups, and organizations.

Our programs respect the busy lives most people lead. Communications will be thoughtfully planned with ontarget messaging that is always relevant to the audience.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 57 Residential Recycling and Organics Program Outreach and Education Each customer receives several outreach materials annually to help them sort materials better, reduce waste, and potentially save money. Materials will also distribute public libraries, city hall, Police and Fire Departments, Chambers of Commerce and Community Bulletin Boards to reach more of the community. Below is a list of the items sent via mail.
• An easy-to-read bill that shows all services included in their monthly rate. • New Service Guides are distributed to all new customers that include:
o Hours of operations and contact numbers.
o Curbside recycling procedures.
• Direct mailers include:
o Service Guidelines
o Postcard reminders
• Billing Inserts that include messaging on how to source separate using curbside containers, how to decrease waste and potentially save money, save the date for curbside clean-ups, and on-call bulky item collections.

In addition to mailed information, the Atlas website will contain complete information on all service offerings, a link to the online bill pay portal, and links to online inquiry forms. Customers can ask general questions about services and bills, request and change services, and send compliments and complaints electronically.

Atlas Website
Atlas’s Rancho Cordova website will provide customers with the following customer self-management tools:
• Schedule services: on-call bulky item collections, extra/overage collections, service level changes, debris box service, and service terminations.
• Online bill payments.
• Find answers to Frequently Asked Questions.
• Review current rates and service guidelines.
• Access current and past outreach materials.
• File concerns.
• Contact CSRs via email.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 58 Using an online application (a subprogram to the Soft-Pak software system) Atlas will be able to offer customers the ability to view and pay statements and invoices online, view their service history, and decide how they would prefer to receive educational and billing information. The Soft-Pak system tracks the number of web-based bill payments per month which is included in reports to each jurisdiction.

A Value Add for Rancho Cordova
Social media is another way Atlas will educate the public. Customers can follow us on City-approved channels.

Also, in-person education is an important way to engage with the community and foster positive behavior change.

The education and outreach manager will also respond to requests for presentations to neighborhood associations and community organizations and groups.

If the City allows, we will take over the use of the existing domain www.ranchorecycles.com (currently redirecting to the City website) to develop an online center for sustainability information in the City, not only for waste, recyclables, and organics collection services, but also a place to highlight the work of partners like Soil Born Farms, The Food Locker, and waste diversion at City Facilities.

Atlas also proposes to pay for, maintain, and promote use of the Rancho Recycles application, built upon the Recollect platform. We believe there is tremendous upside for the City through expanded participation of this application, both in the area of recycling engagement and to enhance the quality of life for all residents through the promotion of sustainable practices.

Should the City choose to terminate the subject contract with Atlas, Atlas will hand over, at no charge, website, and all Rancho Cordova specific branding materials for the City to own and reassign, if it so chooses. This way, ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 59 regardless of who the City’s future waste services provider may be, Rancho Cordova will have a long-term cohesive, identifiable branding campaign to build upon.

Education of Children
Children are our future, and Atlas takes this role seriously. Each fall we will reach out to schools with a formal offer to provide education to their students. We won’t pretend that we’re scientists, but we will present information on resource recovery and action steps which can be taken to make their community better. Children have strong consciences and are great advocates for the environment. Engaging and enrolling them at a young age strongly supports the advancement of sustainable communities. And we strongly support that.

At the start of the school year, information is made available to every school on the services we offer including the composting program. The following services are provided to schools at no cost:
• Onsite evaluation of recycling needs.
• Waste audits to help schools know what recyclables are still being thrown in the trash. • Signage, stickers, and curbside containers to help with source separation. • Educational lessons and assemblies upon request.
• Source separation trainings.
• Guidance on waste reduction planning.

Plan Summary
Components of the initial outreach and education plan, which are also the components of an ongoing plan are conveyed in the summary chart on the following page. Following that is a more detailed schedule of plan components which we will use as the basis to create out initial plan, to be refreshed annually. Note: all customers may receive billing inserts produced by the City as desired or needed on a schedule and format that is acceptable to the City.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 60 Public Education and Outreach: Residential Education and Outreach Programs All printed materials also to be posted to the Company’s website.

Task Description Purpose Distribution/Frequency

START- UP
1 Introductory Announcement Announce contractor transition and introduce EVE to customers.

Provide contact and resource information.

Explain how to sign up for paperless interface (to become effective after start-up period).

All Customers
20-30 days prior to contract start date
Direct Mail
2 Program Guidelines Explain program fundamentals, including proper cart placement, and enhancements with strong graphics.

Provide contact and resource information.

All Customers
10 days prior to contract start date
Direct Mail
3 Public Service Announcements or Paid
Advertising
Information to match that of items 1 and 2 above.

Provide contact and resource information.

All Customers
Beginning 30 days prior to contract start
date for a period of 45 to 60 days
Press releases and print advertising
channels primarily.

ONGOING
4 Program Guidelines Update annually.

To reconfirm program guidelines and communicate
enhancements.

To communicate holidays for the year.

Serve as introductory piece for new residents.

How-to videos updated and re-posted to website.

All Customers
Annually on or before January 1
5 Billing Inserts Produced by City; distributed on the City’s preferred schedule. All Customers As provided by the City.

Direct mail
6 Corrective Action Notices
One per waste stream.

Used as a courtesy notice to warn of improper set out.

Used as a notice of non-collection due to sever improper set out or repeat offenses.

All Customers
As needed
Adhere to cart by driver.
7 Holiday Tree Collection Announcement Convey holiday tree curbside collection and City drop off location, and holiday collection schedule changes.

All Customers
10 days prior to Christmas annually.

Website and Newspaper
8 Invoice Blurbs Brief statements concerning relevant program features and authorized by the City.

All Customers.

Each invoice.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 61 Forms
Form A: COMMUNICATION

PROTOCOL
Form B: PROPOSER’S

STATEMENT OF

ORGANIZATION
Form C: CERTIFICATION OF

NON-GRATUITIES
Form D: NEW OR RESUSED

CART SPECIFICATIONS
Form E: VEHICLE

SPECIFICATIONS
Form F: NON-COLLUSION

AFFIDAVIT OF PROPOSER
and
DISCLOSURE OF NONCOMPETE AGREEMENTS
Form G: SERVICE

RECIPIENT RATE PROPOSAL

SUMMARY AND

SIGNATURE
Form H: PASS/FAIL

REQUIREMENTS
Form I: NOTICE TO

PROPOSERS REGARDING

CONTRACTUAL

REQUIREMENTS
Form J: REFERENCES
Form K: SERVICE RATES

PROPOSAL
Section 5
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 62 Section 5: Forms
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 63 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 64 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 65 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 66 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 67 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 68 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 69 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 70 ITEM 20.1. ATTACHMENT 3

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City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 72 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 73 ITEM 20.1. ATTACHMENT 3

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City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 75 ITEM 20.1. ATTACHMENT 3

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City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 77 ITEM 20.1. ATTACHMENT 3

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City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 81 ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 82 Service Exceptions/
Alternatives
Section 6
ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 83 Exceptions to Attachment 2: Draft Franchise Agreement Atlas takes no exceptions to the draft Franchise Agreement.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 84 Proposal Alternatives
Please see our alternatives to the proposal and specific language necessary for inclusion in the Residential Solid Waste Services and Street Sweeping Contract.

As we submit this proposal, the City of Rancho Cordova is finalizing their Climate Action and Adaptation Plan (CAAP) “to serve as a comprehensive roadmap to community sustainability and resilience in the city. “The plan was developed over two years through extensive public, stakeholder, and leadership engagement, along with experts in the sustainability field. Primary goals of plan included establishing current emissions inventories, targets, and plans for a reduction of 36% from the 2019 MTCO2e baseline by 2030, and an 81% reduction from 2019 emissions by 2045.

The plan focuses on a number of reduction targets for the City, one of which was Solid Waste.

Chapter 3 of the CAAP states: Emissions in the solid waste sector are associated with the decomposition of community-generated organic waste in landfills. In 2019, this sector contributed a total of 3 percent of communitywide emissions. The State has adopted a variety of legislative actions aimed at reducing GHG emissions from organic waste, but the City will need to take steps at the local level to effectively reduce waste emissions and achieve its emissions reduction targets. Significant reductions could be made by changing individual behavior through partnerships with local waste haulers and outreach to residents and businesses. Implementing local actions focused on these sectors will increase the pace of GHG emissions reductions while improving community resilience and energy reliability.

Strategy Solid Waste-1. Avoid Disposal of Organic Waste in Landfills Communitywide emissions would be reduced by diverting waste away from landfills and into other waste streams such as recycling or composting. Implementing strategies and measures to improve waste diversion programs will serve to protect natural resources while minimizing contributions to climate change.

This section outlines the strategies and measures the City will implement to support this objective. The measure under this strategy would reduce communitywide emissions by approximately 8,800 MTCO2e in 2030. The following table outlines the framework to decrease GHG emissions under this strategy.

ITEM 20.1. ATTACHMENT 3

City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 85 Supporting actions provided include:
• Require edible food recovery program partnerships with food generators. Develop a program to connect grocery stores and restaurants with food banks and shelters. • Require local restaurants to compost organic food waste, consistent with SB 1383. • Continue to fund and operate the green waste and food waste pick-up services. • Continue to operate the City's "pay-as-you-throw" and recycling services for residential and commercial waste.
• Adopt an ordinance to limit landfill-disposal of organic waste generated by large organizations and events. Require organizations over 50 employees to implement organization‐wide waste reduction initiatives, and mandate composting, the use of only compostable or recyclable materials by vendors, and adequate staff to ensure proper disposal at events that require a City-issued permit. • Partner with other local jurisdictions and waste management companies (haulers and landfills) to create a divertible material (for example, recyclables) ban at landfills. • Develop a reuse facility that makes building materials available to customers and acts as an outlet for reusable items otherwise destined for landfill.
• Expand organic waste outreach and education initiatives to improve awareness of benefits and importance of diversion.
• Increase waste diversion at government owned buildings. • Increase construction and demolition diversion rates at City construction sites.

We would like to focus on streamlining the first ‘supporting action’: a. work with stakeholders to establish edible food recovery program and develop partnerships with food generators. Develop a program to connect grocery stores and restaurants with food banks and shelters. As we believe doing so will:

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City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 86 • Target the primary GHG related solid waste item (putting organics into landfills.) • Effectively encourage engagement in a number of other actions listed.

Food recovery was specifically listed by Rancho Cordova residents during the CAAP public engagement process as important to them personally.

Below is poll information conducted by Ascent as part of the CAAP development, along with data on the largest factors in Rancho Cordova emissions:

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City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 88 Present food donation collection program here for the Food Locker and working with Soil Born Farms for the education piece on reducing food waste at home. An additional supporting action we believe powerful is increase waste diversion at government owned buildings. Doing so will serve as an opportunity for Rancho Cordova to highlight its dedicated public servants as a mean of engaging the whole community.

Section 5.2 of the CAAP, ‘Implementation Strategy,’ also lists focus on municipal operations as an initial focus:

Municipal Operations: City specific actions to update and make municipal operations more efficient. These measures would be implemented by the City and would reduce emissions specifically related to municipal operations.

Lastly, Chapter 4 of the CAAP discusses Climate Adaptation and Resilience. We believe engagement in waste reduction and recycling has so far been limited because of the disconnect between people’s day-to-day recycling practices and their direct impact on the lives of real and local people. As such, it only makes sense for us as the waste/recycling hauler and educator to contribute, emphasize, and continually tie together the waste/recycling process with tangible social concepts people can empathize with. For the Rancho Cordova area, there is no greater climate related issue than the effects of extreme heat on local vulnerable populations. Of the four climate hazards assessed for the city, the city, inclusive of its populations and assets, is most vulnerable to the potential impacts of increased temperatures and extreme heat.

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City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 89 The CAAP provides a list of potential action items to address extreme heat, two of which are related to planting trees:
1c. Conduct a mapping exercise to determine locations around the city that experience the greatest impact from the urban heat island effect and utilize this information to prioritize locations for increased tree planting and sustained tree management.
1d. Continue hosting community tree-planting events and offering free trees for residents, businesses, and community-based organizations through the City’s Urban Forest program.

Planting trees is not only a popular means of resident engagement but provides relief from the heat island effect while at the same time offsetting carbon in the atmosphere.

We would like to sponsor at the upcoming Mill’s Crossing project, a creative educational display (with live trees and information on how to volunteer) showing the progress and work being done to plant trees around the City.

As part of our contract, we would contribute $5,000 to such a display.

Additionally, we would recommend the planting of fruit trees, which would allow for future harvesting, and current promotion of Harvest Sacramento.
https://soilborn.org/initiatives/harvest-sacramento/
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City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 90 https://www.youtube.com/watch?time_continue=56&v=CaMr4Yi6G7g&embeds_referring_euri=https%3A%2F% 2Fsoilborn.org%2F&source_ve_path=MTM5MTE3LDI4NjY2&feature=emb_logo Atlas appreciatesthe City’s willingness and long-term commitment to sustainability, as demonstrated through the development of the CAAP.

One of our missions as your hauler is to provide the City with quantifiable data for your 2028 CAAP Update showing GHG reductions in the solid waste sector on track to achieve the 2030 and 2045 goals.

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City of Rancho Cordova: Residential Solid Waste Services and Street Sweeping Services 92 Appendix
Appendix 1: Vehicle
Specifications
Appendix 2: Cart
Specifications
Section 7
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1 January 5, 2024
Dave Sikich, CEO
Brian Waters, COO
Atlas Disposal
3035 Prospect Park Drive
Rancho Cordova, CA 95670
1) Best and Final Rates:
*Refer to Form K*
2) Proposed Processing Facilities:

Our Facilities: *Unchanged from original proposal*
3) New Vehicle Specifications:
*Refer to Form E* - Unchanged from original proposal*
EXHIBIT 6

BEST AND FINAL PROPOSAL
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2 4) Public Education Budget:

The 2025 proposed public education budget stays the same as what we presented in December of 2023, at $162,000. However, we did reallocate the dollar amounts to reflect our priorities within the education campaign elements as per the chart below.

We will be enhancing it with a sponsored scholarship program. We will be providing $5,000 annually in scholarship funds to Rancho Cordova. We will provide this with a distribution based on the 5 council districts ($1,000 per district). The criteria will be created in partnership with the city council members of each district. We would like to propose the criteria be around the emphasis on Environmental impact.
2025 Public Education Budget Comparison
Education Campaign Elements Atlas
4 Annual Campaigns $40,000
Annual Customer Service Guide (design, mailing) $25,000 School Outreach $8,500
Contamination Auditing $6,000
Hauler transition campaign *2024 $34,000
Compost workshops $2,000
Edible Food Education and Collection Events $12,500
Sustainability in Events $3,000
Promotional Items for event giveaways $3,000
Scholarships $5,000
Other (flyers, digital ads, social media, etc.) $23,000 Total Proposed 2025 Public Education Budget $162,000
*Without hauler transition campaign after Year 1 $128,000 5) Annual Tip-Fee Increases at Disposal Facilities:

The cost of disposal at our designated landfill (Kiefer) is only 10% of total services. For this reason, a landfill increase, even a significant increase, will not materially change our total costs.

In the instance where the annual tip-fee increase at the designated landfill exceeds the annual CPI adjustment during the 10-year contract term, it is highly unlikely Atlas will need to request an extraordinary adjustment.

Kiefer is funded through the Solid Waste Enterprise Fund. This limits their increases to their actual costs and not a profit margin. As the largest privately held company using Kiefer Landfill, we are extremely comfortable with their rate structure and future increases throughout the life of this contract.

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3 If the disparity between the annual CPI and Kiefer Landfill’s increase is in excess of 8%, (CPI at 2% vs Kiefer’s increase at 10%), Atlas may ask for an extraordinary adjustment. Things we will consider before asking for an extraordinary adjustment are:

• ability to mitigate landfill increases.
• history of increases (Kiefer has a history of not increasing every year) • probability of future increases
• the impact of overall costs

We are comfortable with the provision in the draft franchise agreement that specifies the process in which an extraordinary rate adjustment is requested. Atlas would submit the request with payment of $25,000 to defray the City’s cost to review. The request and burden of proof is on Atlas to explain the extraordinary increase and why it is needed. The City has the sole determination over the approval of the request.
6) Pro’s and Con’s:
*Slide below: Presented in December 2023*
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