City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3253 ARTICLE 34. Laws to Govern
3254 34.01 The law of the State of California shall govern the rights, obligations, duties 3255 and liabilities of City and Contractor under this Contract and shall govern the 3256 interpretation of this Contract.
3257 ARTICLE 35. Consent to Jurisdiction
3258 35.01 The parties agree that any litigation between City and Contractor concerning 3259 or arising out of this Contract shall be filed and maintained exclusively in the Municipal 3260 or Superior Courts of Sacramento County, State of California, or in the United States 3261 District Court for the Eastern District of California to the fullest extent permissible by law. 3262 Each party consents to service of process in any manner authorized by California law. 3263 ARTICLE 36. Assignment
3264 36.01 No assignment of this Contract or any right occurring under this Contract 3265 shall be made in whole or in part by the Contractor without the express written consent 3266 of the City. The City shall have sole discretion to approve or deny, with or without cause, 3267 any proposed or actual assignment by the Contractor. Any assignment of this Contract 3268 made by the Contractor without the express written consent of the City shall be null and 3269 void and shall be grounds for the City to declare a default of this Contract and 3270 immediately terminate this Contract by giving written notice to the Contractor, and upon 3271 the date of such notice this Contract shall be deemed immediately terminated, and upon 3272 such termination all liability of the City under this Contract to the Contractor shall cease, 3273 and the City shall have the right to call the performance bond and shall be free to 3274 negotiate with other contractors, the Contractor, or any other person or company for the 3275 service which is the subject of this Contract. In the event of any assignment, the 3276 assignee shall fully assume all the liabilities of the Contractor. Upon notification to the 3277 City, Contractor shall provide to the City a payment of $150,000 for the city to perform 3278 its due diligence related to the requested Assignment. 3279 36.02 The use of a subcontractor to perform services under this Contract shall not 3280 constitute delegation of Contractor’s duties provided that Contractor has received prior 3281 written authorization from the Contract Administrator to subcontract such services and the 3282 Contract Administrator has approved a subcontractor who will perform such services. 3283 Contractor shall be responsible for directing the work of Contractor’s subcontractors and 3284 any compensation due or payable to Contractor’s subcontractor shall be the sole 3285 responsibility of Contractor. The Contract Administrator shall have the right to require the 3286 removal of any approved subcontractor for reasonable cause. The subcontractors listed 3287 in the Contractor’s Proposal Exhibit 6, which is attached to and incorporated in this 3288 Contract, are hereby approved by the City.
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3289 ARTICLE 37. Compliance with Laws
3290 37.01 In the performance of this Contract, Contractor shall comply with all 3291 Applicable Laws, regulations, ordinances and codes of the federal, state and local 3292 governments, including without limitation the Rancho Cordova Municipal Code. 3293 37.02 City shall provide written notice to Contractor of any planned amendment to 3294 the Rancho Cordova Municipal Code that would substantially affect the performance of 3295 Contractor’s services pursuant to this Contract. Such notice shall be provided at least 3296 thirty (30) calendar days prior to the City Council’s approval of such an amendment. 3297 ARTICLE 38. Permits and Licenses
3298 38.01 Contractor shall obtain, at its own expense, all permits and licenses required 3299 by law or ordinance and maintain same in full force and effect throughout the term of 3300 this Contract. Contractor shall provide proof of such permits, licenses or approvals and 3301 shall demonstrate compliance with the terms and conditions of such permits, licenses 3302 and approvals upon the request of the Contract Administrator. 3303 ARTICLE 39. Ownership of Written Materials
3304 39.01 All reports, documents, brochures, public education materials, and other 3305 written, printed, electronic or photographic materials developed by City or Contractor in 3306 connection with the services to be performed under this Contract, whether developed 3307 directly or indirectly by City or Contractor shall be and shall remain the property of City 3308 without limitation or restrictions on the use of such materials by City. Contractor shall not 3309 use such materials in connection with any project not connected with this Contract 3310 without the prior written consent of the Contract Administrator. This Article 39 does not 3311 apply to ideas or concepts described in such materials and do not apply to the format of 3312 such materials.
3313 ARTICLE 40. Waiver
3314 40.01 Waiver by City or Contractor of any breach for violation of any term covenant 3315 or condition of this Contract shall not be deemed to be a waiver of any other term, 3316 covenant or condition or any subsequent breach or violation of the same or of any other 3317 term, covenant or condition. The subsequent acceptance by City of any fee, tax, or any 3318 other monies which may become due from Contractor to City shall not be deemed to be 3319 a waiver by City of any breach for violation of any term, covenant or condition of this 3320 Contract.
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3321 ARTICLE 41. Prohibition Against Gifts
3322 41.01 Contractor represents that Contractor is familiar with and shall not violate 3323 applicable California laws regarding the acceptance of gifts by a City officer or 3324 designated employee.
3325 ARTICLE 42. Point of Contact
3326 42.01 The day-to-day dealings between the Contractor and the City shall be 3327 between the Contractor and the Contract Administrator. 3328 ARTICLE 43. Notices
3329 43.01 Except as provided herein, whenever either party desires to give notice to 3330 the other, it must be given by written notice addressed to the party for whom it is 3331 intended, at the place last specified and to the place for giving of notice in compliance 3332 with the provisions of this paragraph. For the present, the parties designate the following 3333 as the respective persons and places for giving of notice:
3334 As to the City:
3335 Contract Administrator
3336 Albert Stricker
3337 Public Works Director
3338 2729 Prospect Park Drive
3339 Rancho Cordova, California 95670
3340 Telephone: (916) 851-8700
3341 E-Mail: [email protected]
3342 As to the Contractor:
3343 Annah Rulon
3344 Municipal Sales Manager
3345 3326 Fitzgerald Road
3346 Rancho Cordova, CA 95742
3347 Telephone: (916) 475-4182
3348 E-Mail: [email protected]
3349 43.02 Notices shall be effective when received at the address as specified above. 3350 Changes in the respective address to which such notice is to be directed may be made 3351 by written notice. Facsimile transmission is acceptable notice, effective when received, 3352 however, facsimile transmissions received (i. e. printed) after 4:30 p.m. or on weekends 3353 or holidays, will be deemed received on the next business day. The original of items that 3354 are transmitted by facsimile equipment must also be mailed as required herein. 3355 43.03 Notice by City to Contractor of a Collection or other Service Recipient 3356 problem or complaint may be given to Contractor orally by telephone at Contractor’s ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3357 local office with confirmation sent to Contractor through the Customer Service System 3358 by the end of the Work Day.
3359 ARTICLE 44. Transition to Next Contractor
3360 44.01 In the event Contractor is not awarded a Contract to continue to provide 3361 Collection Services following the expiration or early termination of this Contract, 3362 Contractor shall cooperate fully with City and any subsequent contractors to assure a 3363 smooth transition of services described in this Contract. Such cooperation shall include 3364 but not be limited to transfer of computer data, files and tapes; providing routing 3365 information, route maps, vehicle fleet information, and list of Service Recipients; 3366 providing a complete inventory of all carts and bins; providing adequate labor and 3367 equipment to complete performance of all Collection Services required under this 3368 Contract; taking all actions necessary to transfer ownership of carts and bins, as 3369 appropriate, to City; including transporting such containers to a location designated by 3370 the Contract Administrator; coordinating Collection of materials set out in new containers 3371 if new containers are provided for a subsequent Contract and providing other reports 3372 and data required by this Contract.
3373 ARTICLE 45. Contractor’s Records
3374 45.01 Contractor shall maintain any and all letters, books of account, invoices, 3375 vouchers, canceled checks, and other records or documents evidencing or relating to 3376 charges for services or expenditures and disbursements charged to Service Recipients 3377 for a minimum period of three (3) years, or for any longer period required by law, from 3378 the date of final payment to Contractor pursuant to this Contract. 3379 45.02 Contractor shall maintain all documents and records which demonstrate 3380 performance under this Contract for a minimum period of three (3) years, or for any 3381 longer period required by law, from the date of termination or completion of this Contract. 3382 45.03 Any records or documents required to be maintained pursuant to this 3383 Contract shall be made available for inspection or audit, at any time during regular 3384 business hours, upon written request by the Contract Administrator, the City Attorney, 3385 City Auditor, City Manager, or a designated representative of any of these officers. 3386 Copies of such documents shall be provided to City for inspection at the City offices 3387 when it is practical to do so. Otherwise, unless an alternative site is mutually agreed 3388 upon, the records shall be available at Contractor’s address indicated for receipt of 3389 notices in this Contract.
3390 45.04 Where City has reason to believe that such records or documents may be 3391 lost or discarded due to the dissolution, disbandment or termination of Contractor’s 3392 business, City may, by written request or demand of any of the above named officers, 3393 require that custody of the records be given to City and that the records and documents ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3394 be maintained in City Hall. Access to such records and documents shall be granted to 3395 any party authorized by Contractor, Contractor’s representatives, or Contractor’s 3396 successor-in-interest.
3397 ARTICLE 46. Entire Contract
3398 46.01 This Contract and the Exhibits attached hereto constitute the entire Contract 3399 and understanding between the parties hereto, and it shall not be considered modified, 3400 altered, changed or amended in any respect unless in writing and signed by the parties 3401 hereto. Any prior oral or written discussions, communications, or understandings 3402 between the parties shall be of no legal effect unless specifically incorporated in this 3403 written Contract and/or the addendums thereto.
3404 ARTICLE 47. Severability
3405 47.01 If any provision of this Contract or the application of it to any person or 3406 situation shall to any extent be held invalid or unenforceable, the remainder of this 3407 Contract and the application of such provisions to persons or situations other than those 3408 as to which it shall have been held invalid or unenforceable, shall not be affected, shall 3409 continue in full force and effect, and shall be enforced to the fullest extent permitted by 3410 law.
3411 ARTICLE 48. Right to Require Performance
3412 48.01 The failure of the City at any time to require performance by the Contractor 3413 of any provision hereof shall in no way affect the right of the City thereafter to enforce 3414 same. Nor shall waiver by the City of any breach of any provision hereof be taken or 3415 held to be a waiver of any succeeding breach of such provision or as a waiver of any 3416 provision itself.
3417 ARTICLE 49. All Prior Contracts Superseded
3418 49.01 This document incorporates and includes all prior negotiations, 3419 correspondence, conversations, Contracts and understandings applicable to the matters 3420 contained in this Contract and the parties agree that there are no commitments, 3421 Contracts or understandings concerning the subject matter of this Contract that are not 3422 contained in this document. Accordingly, it is agreed that no deviation from the terms of 3423 this Contract shall be predicated upon any prior representations or Contracts, whether 3424 oral or written.
3425 ARTICLE 50. Headings
3426 50.01 Headings in this document are for convenience of reference only and are 3427 not to be considered in any interpretation of this Contract.
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3428 ARTICLE 51. Exhibits
3429 51.01 Each Exhibit referred to in this Contract forms an essential part of this 3430 Contract. Each such Exhibit is a part of this Contract and each is incorporated by this 3431 reference.
3432 ARTICLE 52. Effective Date
3433 52.01 This Contract shall become effective at such time as it is properly executed 3434 by the City and the Contractor and the Contractor shall begin Collection Services, as 3435 covered herein, as of January 1, 2025.
3436
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3437 IN WITNESS WHEREOF, the City and the Contractor have executed this Contract 3438 on the respective date(s) below each signature.
3439 CITY OF RANCHO CORDOVA CONTRACTOR
3440 A Municipal Corporation
3441
3442 By: ________________________ By: __________________________ 3443 Micah Runner, City Manager Colin Wallace, General Manager 3444 City of Rancho Cordova Republic Services
3445
3446 ATTEST: ____________________
3447 Stacy Leitner, City Clerk
3448 City of Rancho Cordova
3449
3450 APPROVED AS TO FORM
3451
3452 By: _________________________
3453 Adam Lindgren, City Attorney
3454 City of Rancho Cordova
3455
3456
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3457 Exhibit 1
3458 City of Rancho Cordova, CA
3459 Monthly Base Service Rates
3460
3461
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova - Proposal Rate Submittal Form K Base Rates are using the current carts, Kiefer landfill and three Large Item Pick-ups
7/1/2024
Rates -
Republic
Best and Final
Rates
Disount Rates for
Seniors and Low
Income
N/A N/A
Desired Landfill Forward Forward
32-gallon trash can* $28.95 $ 31.96 $ 25.57
64-gallon trash can* $34.47 $ 38.06 $ 38.06
96-gallon trash can* $45.91 $ 50.69 $ 50.69
Street Sweeping $1.09 $ 1.20 $ 1.20
Additional large item collection / yard (over 10 yards) $11.34 $ 12.52 $ 12.52 Late set-out trash per cart (same day collection) $7.34 $ 8.10 $ 8.10 Late set-out trash per cart (next day collection) $12.45 $ 13.75 $ 13.75 Late set-out recycle per cart (same day collection) $6.68 $ 7.38 $ 7.38 Late set out recycle per cart (next day collection) $10.38 $ 11.46 $ 11.46 Late set-out green waste / cart (same day collection) $6.68 $ 7.38 $ 7.38 Late set-out green waste / cart (next day collection) $11.80 $ 13.03 $ 13.03 Extra 32-gallon trash cart $7.89 $ 8.71 $ 8.71
Extra 64-gallon trash cart $11.08 $ 12.23 $ 12.23
Extra 96-gallon trash cart $15.68 $ 17.31 $ 17.31
Extra recycle cart $2.98 $ 3.29 $ 3.29
Extra green waste cart $5.12 $ 5.65 $ 5.65
Extra cart exchange $33.05 $ 36.49 $ 36.49
Recycle contamination charge $23.34 $ 25.77 $ 25.77
Green waste contamination charge $23.34 $ 25.77 $ 25.77 32-gallon cart replacement with delivery $78.08 $ 86.21 $ 86.21 64-gallon cart replacement with delivery $83.35 $ 92.03 $ 92.03 96-gallon cart replacement with delivery $88.56 $ 97.88 $ 97.88 Debris Collection Service above 2,000 yd3 (Section 12.02.2) $ 75.00 Street Sweeping Other Associated Work (Section 17.23.1) $ 130.00 Emergency Services Hourly Rate (Section 19.01) $ 209.47 * The monthly fees for residential waste collection and recycling services are dependent on the garbage can size. The monthly fees c following services: curbside collection of trash, recyclables, organics, batteries, oil, oil filters and sharps; public education and outreach; service and billing; the bulky item program and illegal dumping collection; and street sweeping
CITY DIRECT CHARGES
Per Ton
Per Vehicle per Hour
Per Vehicle per Hour
EXHIBIT 1
BEST AND FINAL RATES WITH DISCOUNTS
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3464 Exhibit 2
3465 City of Rancho Cordova, CA
3466 Residential and Commercial Street Sweeping Maps
3467
3468
3469 Maps to be inserted
3470
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3471 Exhibit 3
3472 City of Rancho Cordova, CA
3473 City Service Units
3474
Address Service Container Size, Material &
Frequency
2897 Kilgore Rd FEL 2 4yd Garbage 2x per week
64-Gallon Organics 1x per week
2880 Gold Tailings Ct FEL 1 4yd Garbage 2x per week
1 4yd Recyclables 1x every other
week
64-Gallon Organics 1x per week
2880 Gold Tailings Ct Debris box Garbage on call
2729 Prospect Park Dr FEL 1 5yd Garbage 2x per week
1 4yd Recyclables 2x per week
64-Gallon Organics 1x per week
3303 Luyung FEL 1 4yd Garbage 1x per week
1 4yd Recyclables 1x per week
3303 Luyung Debris box Garbage on call
3303 Luyung Debris box Organics on call
Bear Hollow Reservoir Debris box Garbage on call
Folsom Blvd and Kilgore
Folsom Blvd and Village
Lane
Folsom Blvd and Paseo
West La Loma and Terra
Loma
White Rock at the
pedestrian overcrossing
9719 and 9738 Lincoln
Village Drive (pending)
Street cans (trash
& recycling)
Varies daily to 1x per week per City
direction
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
10417 Mills Tower Drive
2810 Zinfandel Drive
Citrus Road and Coloma
Road (pending)
Croetto / Furmint Way
(pending)
10455 Investment Circle FEL 1 4yd Garbage 1x per week
1 4yd Recyclables 1x per week
64-Gallon Organics 1x per week
3475
3476
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3477 Exhibit 4
3478 City of Rancho Cordova, CA
3479 Cart Specifications
3480 Specifications and Performance Criteria for 32-, 64-, and 96-gal Gray, Blue and Green Carts Volumetric
Capacity
• 32-gal, 64-gal, and 96-gal, excluding volume resulting from a crowned lid in the closed position
Minimum Load
Rating
• 32-gal: 100 lbs.
• 64-gal: 175 lbs.
• 96-gal: 250 lbs.
Compatibility
• Compatible with commercially available fully automated lifting mechanisms that are or will be used in Rancho Cordova
Standards of
Design
• Designed such that wastes flow freely out of the cart when dumped by a fully automated lifting mechanism
Dimensions &
Design
• Body of cart -- nestable for economic bulk transportation and to facilitate distribution to users
• Maximum width of 31” including lid and wheels
• Leak proof
Finish
Surfaces
• Interior surface must be smooth with a semi- or high-gloss finish • Exterior surface must be suitable for hot stamping on lid and body • Exterior must be free of sharp edges and corners, protrusions, or other structures that could pose a nuisance or hazard to humans Identification
& Markings
• All Carts must comply with SB 1383 color and labeling requirements. • The lid must have a suitable area to affix an appropriate label for recycling education or other information
• The following must be hot-stamped on the lid:
1. facing street arrow
• The following must be hot-stamped on the cart body:
1. City’s logo
2. serial number (sequentially numbered)
3. production batch number and date
4. maximum load weight rating
5. cart type, per clause 4. 2. 1f of ANSI Z245. 30-99
Color
• Garbage: Gray
• Recycling: Blue
• Green Waste: Green
Warranty
• Minimum 10 years for all parts of cart; not prorated; any failure under warranty shall be replaced with a newly manufactured whole cart, which is defined to be the body of the cart, wheel, lid, handles, other ancillary features and fasteners
* Contractor is not required to replace functional Containers, including Containers purchased prior to January 1, 2022, that do not comply with the color requirements of this Exhibit prior to the end of the useful life of those Containers, or prior to the end of the Contract Term, whichever comes first. 3481
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3482 Exhibit 5
3483 PERFORMANCE BOND
3484 COLLECTION SERVICES
3485 FOR THE
3486 City OF RANCHO CORDOVA, CALIFORNIA
3487
3488 KNOW ALL MEN BY THESE PRESENTS: that
3489
3490 (here insert full name and address or legal title of contractor) 3491 as Principal, hereinafter called Contractor, and, 3492 (Name of insurer) 3493 as Surety, hereinafter called Surety, are held firmly bound unto the City OF Rancho 3494 Cordova, CALIFORNIA as Obligee, hereinafter called the City, in the amount of 3495 ____________________________________________________ for the payment 3496 whereof Contractor and Surety bind themselves, their heirs, executors, administrators, 3497 successors and assigns, jointly and severally, firmly by these presents. 3498 WHEREAS, Contractor has by written agreement dated ,202_, entered into 3499 a contract with the City for providing Collection Services and Street Sweeping Services, 3500 which Contract is by reference made a part hereof, and is hereinafter referred to as the 3501 Contract.
3502 NOW, THEREFORE, THE CONDITION OF THIS OBLIGATION is such that, if Contractor 3503 shall promptly and faithfully perform said Contract, then this obligation shall be null and 3504 void; otherwise it shall remain in full force and effect. 3505 And the Surety, for value received, hereby stipulates and agrees that no change, 3506 extension of time, alteration or addition to the terms of the Contract or to the work to be 3507 performed thereunder or the specifications accompanying the same shall, in any way, 3508 affect its obligations on this bond and the Surety does hereby waive notice of any such 3509 change, extension of time, alteration, or addition to the terms of the Contract or to the work 3510 or the specifications. The Surety hereby specifically waives the provisions of Sections 3511 2819 and 2845 of the California Civil Code.
3512 In the event suit is brought upon this bond by the City and judgment is recovered, the 3513 Surety shall pay all costs incurred by the City in such suit, including reasonable attorney's 3514 fees to be fixed by the Court.
3515 Whenever Contractor shall be, and declared by the City to be in default under the Contract, 3516 the City having performed the City's obligations thereunder, the Surety may promptly 3517 remedy the default, or shall promptly perform one of the following:
3518 1. Complete the Contract in accordance with its terms and conditions. 3519 2. Obtain a bid or bids for completing the Contract in accordance with the 3520 terms and conditions, and upon determination by the Surety of the lowest ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3521 and most responsible bidder, or if the City elects, upon determination by 3522 the City and the Surety jointly of the lowest and most responsible bidder, 3523 arrange for a contract between such bidder and the City, and make 3524 available as work progresses (even though there should be a default or a 3525 succession of default under the contract or contracts of completion 3526 arranged under this paragraph) sufficient funds to pay the cost of 3527 completion less the balance of the contract price; but not exceeding, 3528 including costs and damages for which the Surety may be liable hereunder, 3529 the amount set forth in the first paragraph hereof. The term "balance of the 3530 contract price," as used in this paragraph, shall mean the total amount 3531 payable by the City to Contractor under the Contract and any amendments 3532 thereto, less the amount properly paid by the City to Contractor. 3533 Any suit under this bond must be instituted before the expiration date of the Contract or if 3534 extended for an additional term by the City, the expiration of the extended term. 3535 No right of action shall accrue on this bond to or for the use of any person or corporation 3536 other than the City named herein or the executor, administrator or successors of the City 3537 of Rancho Cordova, California.
3538 Signed and sealed this day of , 202_.
3539 .
3540 (Principal) (Seal)
3541 .
3542 (Witness)
3543
3544 (Title)
3545 .
3546 Surety (Seal)
3547 (Name of Insurer)
3548 .
3549 (Witness)
3550 By:
3551
3552 (Attorney-in-Fact)
3553
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova
Residential Solid Waste Services and Street Sweeping Contract
3554
3555
Exhibit 6
City of Rancho Cordova, CA
Contractor’s Proposal 3556
3557
3558
3559
3560
3561
ITEM 20.1. ATTACHMENT 4
3326 Fitzgerald Rd., Rancho Cordova, CA 95742 | RepublicServices.com | Environmental Services, Recycling & Waste September 14, 2023
City Clerk
City of Rancho Cordova
2729 Prospect Park Dr
Rancho Cordova, CA 95670
[email protected]
RE: Proposal for Residential Solid Waste Services and Street Sweeping Services Allied Waste Services of North America, LLC, doing business as Republic Services of Sacramento (Republic Services), is pleased to submit a proposal to the City of Rancho Cordova (City) for residential solid waste and street sweeping services. We have thoroughly and thoughtfully reviewed the City’s request for proposal, draft franchise agreement, all attachments, exhibits, addenda, and other documents related to the RFP. Additionally, we have conducted all necessary due diligence to review and confirm material facts upon which this proposal is based.
Republic Services is a national leader in providing environmental services and we are proud to be the City of Rancho Cordova’s solid waste and recycling service provider. Our local office is a mere 2 miles from Rancho Cordova City Hall, and 0.4 miles from the Rancho Cordova City Corporation Yard. Our local presence is more than our Rancho Cordova office.
We also operate the Elder Creek Transfer Station and North State Renewables, an organics processing facility. These two locations process much of the residential and commercial trash, recycling, food waste, yard waste, and mixed organics for the Greater Sacramento Area. As Rancho Cordova’s long-term service provider, Republic Services offers exceptional service, competitive rates, and is a respected community partner. We are committed to your city and continuing to provide outstanding and seamless service.
Republic Services is a respected industry leader providing the strength and backing of a renowned national network. Republic Services handles more than 100 million tons of solid waste annually for nearly 14 million customers nationwide. We locally employ over 200 employees with decades of experience, diversified capabilities, and expertise serving clients of all sizes – including, proudly, the City of Elk Grove, the City of Citrus Heights, the Old Sacramento Historic District, the Folsom Cordova Unified School District, Cal Expo, the Sacramento Downtown Commons and Golden 1 Center, to name a few.
Our depth and breadth of experience positions us to assist and support the City in achieving compliance with all statewide recycling initiatives, including Senate Bill 1383.
We are known as an industry leader in recycling and organics education, outreach, and physical processing capabilities. Your local Republic Services team is consistently approached by other Republic Services business units for advice, assistance, and lessons learned, due to the Sacramento team consistently being the front runner in sustainable innovation and project implementation. Republic Services is invested in helping the City achieve the goals set by your Climate Action & Adaptation Plan, being formalized by your EXHIBIT 6
ORIGINAL PROPOSAL
ITEM 20.1. ATTACHMENT 4
3326 Fitzgerald Rd., Rancho Cordova, CA 95742 | RepublicServices.com | Environmental Services, Recycling & Waste city now. Your local Contract Manager, Route Supervisor, and General Manager were all personally instrumental to the Senate Bill 1383 contract amendment and program implementation here in Rancho Cordova. Nobody knows your city, your staff, your students, and your community members like Republic Services.
For purposes of this RFP process, the Republic Services point of contact is:
Annah Rulon
Municipal Sales Manager
3326 Fitzgerald Rd
Rancho Cordova, CA 95742
Cell: 916.475.4182
Fax: 916.669.6876
Email: [email protected]
Republic Services affirms that the following are true:
▪ Allied Waste Services of North America, LLC dba Republic Services of Sacramento is a Limited Liability Company.
▪ The proposed subcontractor, SCA of CA, LLC is a Limited Liability Company. ▪ In the event a contract is awarded to Republic Services, Kevin Divincenzo will sign on behalf of Republic Services.
▪ Republic Services has examined, understands, and agrees to the Residential Solid Waste Services and Street Sweeping Contract.
▪ The requirements of the Draft Residential Solid Waste Services and Street Sweeping Contract as described in this RFP document, its enclosures, and all addenda (addendum 1 received on 7.24.23 and addendum 2 received on 8.2.23), have been thoroughly reviewed and Republic Services has conducted all due diligence necessary to confirm material facts upon which the proposal is based.
▪ If the City awards the contract to Republic Services, Republic Services shall reimburse the City for the cost of this procurement, in an amount of $150,000. ▪ Republic Services will not receive any additional compensation that is not included in Republic Services’ Rate Proposal Forms for providing Residential Solid Waste and Street Sweeping Services in the City.
▪ The validity of the proposal contents, including proposed Service Rates and pricing for a period of one hundred eighty (180) days.
▪ Republic Services will enter into the Residential Solid Waste Services and Street Sweeping Contract with the City if selected as the City’s Collection Service provider. ▪ Disposal capacity for all Garbage that pertains to this Residential Solid Waste Services and Street Sweeping Contract.
▪ Recyclable Materials Processing capacity for all material that pertains to this Residential Solid Waste Services and Street Sweeping Contract.
ITEM 20.1. ATTACHMENT 4
3326 Fitzgerald Rd., Rancho Cordova, CA 95742 | RepublicServices.com | Environmental Services, Recycling & Waste ITEM 20.1. ATTACHMENT 4
Competition Sensitive Page i
Table of Contents
Executive Summary....................................................................................................1 We Are Rancho Cordova ..........................................................................................1 Qualifications .........................................................................................................1 Preferred Option .....................................................................................................2 Proposal – Operations .............................................................................................2 Transition Plan........................................................................................................3 Best Value .............................................................................................................3 Our Values .............................................................................................................3 Local Leadership with National Support......................................................................3 Sustainability .........................................................................................................4 Safety ...................................................................................................................4 Talent....................................................................................................................4 Climate Leadership .................................................................................................4 Communities ..........................................................................................................5 Renewable Energy ..................................................................................................5 Electric Vehicles......................................................................................................6 Why Republic Services.............................................................................................6 Bid/Proposal Bond ......................................................................................................7 Power Of Attorney ......................................................................................................9 Signed Copies of Addenda .........................................................................................17 Qualifications...........................................................................................................27 Local Leadership ...................................................................................................27 Area Leadership....................................................................................................28 Key Personnel and Staff Bios and Responsibilities .....................................................28 Kevin Divincenzo, Area President ............................................................................28 Chris Seney, Director of Organics Operations ...........................................................28 Colin Wallace, General Manager ..............................................................................29 Annah Rulon, Municipal Sales Manager ....................................................................29 Will Gehring, Operations Manager ...........................................................................29 Tyrone “Ty” Boyle, Operations Supervisor ................................................................29 Norm Lee, Maintenance Manager ............................................................................30 Renee Flores-DeVan, Customer Care Manager ..........................................................30 Ray Robinson, Municipal Supervisor ........................................................................30 Lucero Panduro, Sustainability Advisor ....................................................................30 ITEM 20.1. ATTACHMENT 4
Competition Sensitive Page ii
Key Personnel Résumés.........................................................................................31 References...........................................................................................................31 Litigation and Notice of Violation History ..................................................................31 Statement of Financial Qualifications ..........................................................................32 Financial Overview ................................................................................................32 Financial Reporting ...............................................................................................32 Litigation Information ............................................................................................32 Audited Financial Statements .................................................................................33 Summary Financial Information – Income Statement ................................................34 Bank & Credit References.......................................................................................35 Technical Proposal....................................................................................................36 Transition Plan.........................................................................................................36 Experience Matters ...............................................................................................36 Prior to Implementation.........................................................................................36 Service Recipient Carts Size ...................................................................................36 Current Hauler Employees......................................................................................36 Transitioning to Cart Compliance ............................................................................36 Transition to SB 1383 Compliant Carts – Labeling Existing Carts.................................37 Transition to SB 1383 Compliant Carts – Citywide Cart Replacement...........................38 Other Transitions ..................................................................................................43 Operations Plan........................................................................................................44 Residential MSW Collection ....................................................................................44 Residential Recycle Collection .................................................................................44 Residential Organic Waste Collection .......................................................................44 Bulk Waste Collection ............................................................................................44 Service Days ........................................................................................................45 Holiday Schedules.................................................................................................45 Subcontractor.......................................................................................................45 Vehicles...............................................................................................................45 EVs in Rancho Cordova..........................................................................................46 Residential Carts...................................................................................................47 Route Operations ..................................................................................................47 Logistic Analysts ...................................................................................................48 Facilities ..............................................................................................................48 Polymer Center.....................................................................................................49 Safety.....................................................................................................................50 ITEM 20.1. ATTACHMENT 4
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Safety Overview ...................................................................................................50 Think. Choose. Live. ® ..........................................................................................50 ReSOP Program ....................................................................................................50 Safety Meetings & Training.....................................................................................50 Safety Recognition Program ...................................................................................51 Quality Control .....................................................................................................51 Together for Safer Roads .......................................................................................52 Focus 6................................................................................................................52 Safety Response to RFP......................................................................................52 Reporting ................................................................................................................54 Customer Service Plan ..............................................................................................55 Redefining Customer Service..................................................................................55 Optimal Call Center Hours......................................................................................55 Customer Self-Service ...........................................................................................55 Access to Live Agents ............................................................................................56 Organizing Agents into Pods ...................................................................................57 Questions Specific to RFP.......................................................................................57 Process For Handling Calls .....................................................................................57 Billing..................................................................................................................58 New Phone System/Website ...................................................................................58 Staffing Levels......................................................................................................58 Payment Programs................................................................................................58 Contingency for Short Staffed.................................................................................58 Local Team and Call Agent Synergy.........................................................................59 Diversion Plan..........................................................................................................60 Republic Owned and Operated................................................................................60 An Untapped Resource ..........................................................................................60 State-of-the-art Organics Processing .......................................................................61 Award Winning Organics ........................................................................................61 Plastic Circularity – Polymer Center .........................................................................62 Understanding the Market......................................................................................62 Current Flaws in Supply Chain ................................................................................63 Filling the Gap ......................................................................................................63 Education & Outreach............................................................................................63 Diversion Rate & Facilities ......................................................................................64 Contamination Reduction .......................................................................................64 ITEM 20.1. ATTACHMENT 4
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Emissions ............................................................................................................65 Street Wear & Tear ...............................................................................................65 Environmental Stewardship....................................................................................66 Hazardous Waste ..................................................................................................66 Education and Outreach Plan .....................................................................................67 Continuing Programs .............................................................................................68 Campaigns...........................................................................................................69 School Outreach ...................................................................................................73 Education and Outreach Financial Contribution .........................................................73 Forms .....................................................................................................................74 Form A: Communication Protocol ...............................................................................75 Form B: Proposer’s Statement of Organization.............................................................77 Form C: Certification of Non-Gratuities .......................................................................80 Form D: Container Specifications ...............................................................................82 Form E: Vehicle Specifications ...................................................................................86 Form F: Non-Collusion Affidavit of Proposer .................................................................93 Form G: Service Recipient Rate Proposal Summary and Signature..................................95 Form H: Pass/Fail Requirements ................................................................................97 Form I: Notice to Proposers Regarding Contractual Requirements ................................ 100 Form J: References................................................................................................. 104 Form K: Service Rate Proposals ............................................................................... 106 Proposal Service Alternatives and Agreement Exceptions ............................................ 108 Alternative Proposal ............................................................................................ 108 Agreement Exceptions ......................................................................................... 108 Appendix............................................................................................................... 112 Appendix 1: Resumes ............................................................................................. 113 Appendix 2: Litigation and NOV History..................................................................... 117 Appendix 3: Certificate of Secretary ......................................................................... 127 Appendix 4: Vehicle Details ..................................................................................... 129 Appendix 5: Manufacturer Letter .............................................................................. 131 Appendix 6: Rehrig Carts ........................................................................................ 133 Appendix 7: Route Details ....................................................................................... 138 Appendix 8: Facilities.............................................................................................. 140 Appendix 9: Injury and Illness Prevention Plan .......................................................... 143 Appendix 10: Estimated Tonnages of Diversion .......................................................... 144 Appendix 11: SCA of CA, LLC Joint Action in Writing ................................................... 146 ITEM 20.1. ATTACHMENT 4
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Appendix 12: Audited Financial Statements ............................................................... 150 ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 1
Executive Summary
Republic Services is the national leader in
comprehensive environmental services,
currently partnered with more than 2,000
municipalities to deliver essential services
while making meaningful progress toward
your climate action plans.
We Are Rancho Cordova
Republic Services of Sacramento has been
the exclusive residential hauler to the City of
Rancho Cordova since 2005, just two years
after the City incorporated. No other service
provider knows Rancho Cordova’s customer
needs and unique requirements like Republic
Services. Our team drives the streets of
your city, ensuring your residents’ needs are
being met. We engage in local volunteer
efforts, and we maintain active relationships
with key municipal staff, stakeholders, and
the community at-large. Whenever possible,
Republic Services partners with local Rancho
Cordova vendors and companies to conduct
our daily business operations.
Simply put, no other company understands
the City of Rancho Cordova’s needs of today
and goals of tomorrow like Republic
Services.
Qualifications
Republic Services is the most qualified and
financially sound company to service the
City of Rancho Cordova. After 18 years of
increasing customer service to the city, we
know how to maintain a sustainable
operation, which we provide to the
community daily.
Republic Services is your low-risk,
best value partner
▪ 20 employees live within Rancho
Cordova limits.
▪ Over 18 years continuously serving
Rancho Cordova
▪ Reliable ‒ 99.9% pickup rate
▪ Safer ‒ 35% fewer incidents than
industry average
▪ Environmental Responsibility ‒ #15 on
the 2023 Barron’s 100 Most Sustainable
Companies
▪ Owner and operator of the largest
hazardous waste disposal portfolio in
America
Figure 1. Five core values guide us as we serve our customers every day.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
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Preferred Option
While Republic Services has provided rates
for each of the four (4) options we believe
our most competitive option does not
include Option 1. While we recognize that
the City is attempting to reduce greenhouse
gas (GHG) emissions in Option 1, through
the use of a local landfill, Republic Services
does not believe this is the best Option.
While the City of Rancho Cordova and
Sacramento County have negotiated fixed
rates for year 1 and 2 of this agreement, it
is unclear when and how much Sacramento
County will choose to increase rates in years
3-10. Our proposed rates for Option 1
consider a healthy amount of risk. This risk
does not exist in Options 2-4, as Forward
Landfill, a Republic Services owned and
operated landfill is considered in these
options. To mitigate the GHGs emitted by
taking trash to our desired landfill, we have
proposed significant GHG reduction
programs, including sending recyclables to a
local Material Recovery Facility (MRF) and
ensuring plastic recyclables stay domestic.
While sending recyclables to a MRF in
Sacramento County means Republic
Services will not own or operate the MRF,
we firmly believe there is significantly less
risk associated with this plan than with
taking trash to Kiefer Landfill.
For plastic, we propose to send items to our
Polymer Center. Today, once a MRF sends
recyclables to port, items are shipped all
around the world. Keeping all plastics in the
United States has the potential to drastically
decrease overall emissions.
Each of these programs will vastly reduce
the overall carbon footprint of this
agreement, more than making up for the
GHGs contributed by hauling trash to our
desired landfill, Forward Landfill.
We encourage the City to approach the
judging of proposals holistically, and
seriously consider Options 2-4.
Proposal – Operations
Republic Services will run:
▪ Four (4) daily trash routes (MSW)
▪ Three+ (3.4) daily organic routes (yard
waste, food waste, and food-soiled
paper)
▪ Two (2) daily recycling routes
(alternating week of 2 A and 2 B routes)
▪ One (1) daily bulky-item collection route
By July 1, 2026, Republic Services’ core fleet
will consist of the following newly purchased
and deployed vehicles:
▪ Ten (10) automated side load collection
vehicles
▪ One (1) rear load collection vehicle
▪ One (1) tractor
Material will flow according to:
▪ MSW->Elder Creek Transfer Station
▪ Recycling->Recycling Industries
▪ Organics->Elder Creek Transfer Station
▪ Bulky Material->Sierra Waste
To ensure responsible disposal, processing,
and diversion, Republic Services will oversee
and manage as much of the waste cycle as
possible. Additionally, Republic Services
recognizes the City’s wish to minimize their
carbon footprint as much as possible. In
response, Republic Services is proposing to
use a local recyclable processing facility that
is within Sacramento County, limiting
vehicle travel time and distance of travel.
Figure 2. Driver Meals were provided to
Republic employees, purchased from
Rancho Cordova restaurants during the
COVID pandemic.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
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Contract –City of Rancho Cordova
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Additionally, we are ready to discuss the
option of incorporating electric vehicles
(EVs)s into our plan.
Transition Plan
As the incumbent service provider with a
longstanding history of dedicated service in
Rancho Cordova and the existing
infrastructure – personnel and systems,
facilities, and rolling stock – Republic
Services is best positioned to implement the
City’s fully updated scope of work.
For the cart compliance project chosen by
the City, Republic Services plans to begin
project execution following the holiday
season, in mid-January 2025, to create less
disruption. A cart labeling project would take
8 weeks (January 13 – March 7), while a
cart replacement project would take 12
weeks (January 13 – April 4).
Best Value
Republic Services is so much more than a
traditional hauler of MSW. We know that by
offering differentiated products, services and
experiences designed to meet our
customers’ wants and needs, we drive
customer loyalty and customer satisfaction.
We continue to invest in and enhance our
customer-facing technology. We also use
our RISE technology platform for visibility
into our dispatch and collection operations.
This technology equips our logistic analysts,
formerly known as dispatchers, with realtime routing information and enhanced data visualization tools.
Recycling is essential to our sustainability
platform, and we continue to invest in the
business operations for the long term. Most
evident is our innovation and investment to
develop the nation’s first polymer centers,
delivering the production of quality plastic
polymers and olefins to enable true plastic
circularity, and capacity to cover all of our
operations in the country.
Our Values
Our company culture is anchored in 5 core
values, which guide us as we serve our
customers every day.
▪ Safe – We protect the livelihoods of our
colleagues and our communities.
▪ Committed to Serve – We go above
and beyond to exceed our customers’
expectations.
▪ Environmentally Responsible – We
take action to improve our environment.
▪ Driven – We deliver results the right
way.
▪ Human-Centered – We respect the
dignity and unique potential of every
person.
We believe that by adhering to these core
values, and constantly driving to improve on
them, we deliver superior service,
differentiate our company from the
competition.
Local Leadership with National
Support
Our local team is vital to the continued
successful delivery of this contract and its
daily operations. This team’s unique
combination of experience ensures quality
service for the duration of the contract. Our
local and area management teams have
extensive industry experience operating and
managing solid waste companies and have
established longevity in Rancho Cordova.
Because of this, we are proactive in
anticipating customers’ needs and adjusting
to changes in the markets. We also seek to
implement the best practices of our various
business units throughout our operations to
continue improving our operations and
service to our customers.
The local Sacramento team consists of
employees working from three locations: the
Rancho Cordova Hauling Division, the Elder
Creek Transfer Station in Sacramento, and
North State Renewables in Oroville.
Together, these three sites work as one
team, delivering solutions that include a
comprehensive lifecycle for materials we
service.
While our local business operation is fully
empowered and accountable for delivering
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Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
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on our commitments, they are also backed
by the support and breadth of our area and
corporate leadership teams, capable of
amassing expertise and support to assist or
respond to any challenge. An example of
this benefit to you is the response
capabilities during times of crisis, such as
COVID-19 and natural disasters. In times of
challenges like this, our area and corporate
teams activate to ensure our people are safe
and our assets are operational, so we can
return to normal operations quickly. This is
a considerable benefit and risk mitigation to
Rancho Cordova businesses and residents.
Sustainability
The breadth and scope of our sustainability
platform is earning noteworthy recognition.
From products that create solutions for our
customers to an industry-leading safety
program, and a fleet that reduces its carbon
impact, to landfills that generate renewable
energy, we are Sustainability in Action™.
Sustainability contributes to a cleaner world,
while also providing opportunities to
improve brand awareness, increase
customer loyalty, grow our business,
motivate our employees, and differentiate
Republic Services from our competitors.
We are guardians of our environment and
have a big responsibility to it. We lead by
example, working diligently by decreasing
our vehicle emissions, creating innovative
landfill technologies, generating and using
renewable energy, and cultivating
community engagement and employee
growth opportunities. We are privileged to
serve millions of customers nationwide.
Republic Services’ multifaceted sustainability
platform revolves around four elements:
Safety, Talent, Climate Leadership and
Communities. These elements are around
which we’ve built our 2030 Sustainability
Goals.
Safety
We prioritize safety above all else. When
people feel safe, they can fully participate
every day in the opportunities that are
available to them.
Republic Services has a consistently low
occurrence of incidents and accidents and
known for our strict focus on safety and
corresponding best in industry, multifaceted, and well-organized safety program.
Republic Services’ has a 35% lower than the
average industry incident rate based on
OSHA recordable data. Employees, the
public, and rate payers all benefit from
Republic Services’ dedication to safety. We
have been, and will continue to strive to be,
the safest waste services company in
America.
Talent
Engaged employees are the greatest
indicator of our success. We provide ongoing
job training, growth and development
opportunities for our employees at every
level. We are invested in them and continue
to look for meaningful ways to demonstrate
our appreciation for the hard work and
dedication they show every day. Our active
inclusion and diversity efforts work to
ensure everyone can bring their best selves
to work each day.
Climate Leadership
In 2017, Republic Services announced its
Sustainability Platform and from it our 2030
Figure 3. Republic Services supervisor is
Driven to give back to the Rancho Cordova
community.
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Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
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Sustainability Goals were born. These
ambitious goals help us strive to do best by
our environment, keep us accountable to
responsible disposal and help us benchmark
our successes.
Communities
We are dedicated to being a good neighbor
in the communities in which we live and
work. This includes investing back into our
communities through customer
engagement, philanthropic giving,
volunteerism, environmentally responsible
infrastructure, and operating in our markets
at the highest standards.
You will see in this proposal that Rancho
Cordova businesses, non-profits, and
communities are integrated into the
decisions we make.
During the start of the COVID- 19 pandemic,
Republic Services supported struggling
businesses in the Rancho Cordova area with
large food orders at restaurants such as Pho
Fresh, hand sanitizer orders from J.J. Pfister
Distillery, and large food donations to nonprofits running food drives.
Throughout the year, Republic Services
continuously supports non-profit
organizations with their events and
outreach. Such community groups include
the Cordova Community Council and the
California Capital Airshow.
For Republic Services events, and internal
celebrations, we continuously patronize local
vendors, including our 2023 Safety banquet
which was hosted at the Rancho Cordova
Marriot off Sunrise.
Republic Services partners with Rebuilding
together to provide in-kind services
throughout Rancho Cordova. Additionally,
Republic Services hosts and attends
volunteer events with Rebuilding Together,
like the two-home renovation earlier this
year.
Renewable Energy
Our landfills around the country safely and
responsibly handle our customers’ waste.
These sites also provide a lesser-known
benefit to the communities we serve –
they’re producing renewable energy.
When organic waste breaks down in a
landfill, the natural process creates biogas,
which consists largely of methane. We
capture this gas though collection systems,
and, for many years, have utilized it to
generate energy. Our legacy landfill gas-toenergy (LFGTE) projects produce electricity for the public utility grid.
Today, demand for renewable energy is
being driven by efforts to decarbonize and
reduce emissions, so our focus has shifted
to production of renewable natural gas
(RNG). RNG can be used for a variety of
applications to displace conventional gas
from fossil fuels. As a transportation fuel, it
can reduce emissions up to 70%, which has
made it highly valued in the marketplace.
To help meet this rapidly growing demand,
we recently announced a joint venture with
Archaea Energy/bp to develop 40 landfill
RNG projects across 19 states. This venture
is the nation’s largest RNG portfolio buildout to date, offering both environmental and economic sustainability.
Once fully operational, these projects are
expected to generate approximately 12.5
million MMBtu of RNG annually – equivalent
to the average annual natural gas usage of
nearly 200,000 residential customers in the
U.S. We already are involved with 69 LFGTE
projects around the country, and these
additional deployments give us scale to
make a significant climate impact directly
from our operations.
Figure 4. Committed to Serve. Republic
Services staff partners with Rebuilding
Together to renovate two Rancho Cordova
homes in 2023.
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Services and Street Sweeping Services
Contract –City of Rancho Cordova
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Electric Vehicles
Creating a more sustainable world means
reducing emissions across our operations.
That’s why we have made an industryleading commitment to fleet electrification.
We are committed to bringing EVs to the
City of Rancho Cordova during the term of
this contract. While our proposal considers
CNG trucks, we are eager to have further
discussions with the City about what an EV
fleet could look like, and what it could mean
to the City.
Recycling and waste collection is especially
well-suited for electrification. Collection
trucks drive short and consistent distances,
operate at slower speeds, make hundreds of
stops throughout the day and return to a
base where they can recharge overnight.
Electric vehicles also offer a superior
customer experience, with cleaner and
quieter operations in neighborhood.
Our first electric trucks are powered by the
public utility grid. Even in states with the
highest grid carbon intensities, EVs have
significant greenhouse gas benefits over
diesel vehicles. Batteries and electric motors
are incredibly efficient at converting energy
to propulsion – and, combined with
regenerative braking, our electric collection
trucks are three to four times more fuelefficient than a diesel truck.
As of today, we are operating EVs in Idaho,
North Carolina, and California.
We expect the pace of our electric truck
rollout to accelerate in future years, and
plan to electrify a significant portion of our
fleet by 2030.
Why Republic Services
Our reputation and years of service in
Rancho Cordova speak for themselves when
it comes to our qualifications, financial
stability, and technical planning. What truly
sets Republic Services apart from the
competition is our rapidly growing
sustainable initiatives and our commitment
to your community. This proposal will
expand on the following ways that Republic
Services is the clear environmental services
partner for the City of Rancho Cordova
today, as well as tomorrow:
▪ Locally owned and operated diversion
and processing facilities
We own and operate the only THOR
organic pre-processing machine and
one of the only anaerobic digesters in
the region.
▪ Polymer Center
This first-of-its-kind center is unlike
any processing or MRF in the world. It
will increase plastic circularity, keep all
plastic domestic, and dramatically
decreasing overall carbon footprint.
▪ School Outreach
Republic Services has exclusive access
to the schools in Rancho Cordova.
Leveraging the relationships Republic
Services has fostered in the
community, we plan to expand school
outreach in a way we have not in the
past.
▪ Intentional Event Servicing
Events have been a challenging aspect of
SB 1383. Discussed later are ways we
plan to increase proper separation at
events.
Thank you for taking the time to read
through our thoughtfully crafted proposal.
We look forward to being the City of Rancho
Cordova’s environmental services provider
for the next 10 years.
Figure 5. Republic Services staff mentors
youth at the 2023 California Capital
Airshow STEM Fair.
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Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
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Bid/Proposal Bond
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Contract –City of Rancho Cordova
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Power Of Attorney
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Services and Street Sweeping Services
Contract –City of Rancho Cordova
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Signed Copies of Addenda
ITEM 20.1. ATTACHMENT 4
7/24/2023 5:09 PM
ADDENDUM NO. 1
Residential Solid Waste Services and Street Sweeping Contract Issued by City of Rancho Cordova, California
Specifications shall be revised by additions to, deletions from and changes as stated in this ADDENDUM, insofar as original specifications are in variance with this ADDENDUM, this ADDENDUM shall govern:
1. Companies in Attendance at Mandatory Pre-Proposal Conference Notice is hereby given that the following companies were represented at the mandatory PreProposal Conference held on July 13, 2023.
1. Atlas Disposal Services
2. FCC Environmental Services
3. Green Waste Recovery
4. Recology
5. Allied Waste/dba Republic Services
6. Waste Connections
7. Waste Management
2. Clarification of Contactor Cost for Performance Review As stated in Section 14.02.1 of the Franchise Agreement (and referred to in Section 18. Billing Audit, Financial Audit, and Performance Review of the RFP):
The Contractor shall pay to the City a total of Sixty-Five Thousand Dollars ($65,000) for each Performance and Financial Review that is conducted during the terms of the Contract and any extensions.
3. Franchise Agreement Section 27.01 Correction
The first line of Franchise Agreement Section 27.01 Termination was missing the word “not”. The corrected language is provided below.
27. Default of Contract
27.01 Termination. The City may not cancel this Contract, except as otherwise provided below in this section, by giving the Contractor thirty (30) calendar days advance written notice, to be served as provided in Article 43 and Contractor shall continue to provide service until such time as the City has in place a new service provider and they are ready to take over all of the services required in this contract, upon the happening of any one of the following events.
4. Interactive pdf of Proposal Forms Provided
An interactive pdf of the forms is provided as Attachment 1 to this addendum.
5. Change in Proposal Due Date Received to Date
The due date for proposals will be extended by three (3) weeks. Proposals are due to the City no later than Friday, September 15, 2023, at 4:00 pm PDT.
ITEM 20.1. ATTACHMENT 4
7/24/2023 5:09 PM
6. Copy of Existing Franchise Agreement
A copy of the City’s existing franchise agreement is provided as Attachment 2 to this addendum.
Attachments:
Attachment 1 - Interactive pdf version of the Proposal Forms Attachment 2 - Copy of the existing Franchise Agreement This ADDENDUM will be incorporated in and become part of the RFP.
This ADDENDUM NO. 1 must be signed and attached to your proposal. If delivered separately from your proposal, it must be received by the time and date of the RFP due date.
Dated: ______________, 2023
I ACKNOWLEDGE RECEIPT OF ADDENDUM NO. 1
Proposer’s Signature Company
ITEM 20.1. ATTACHMENT 4
Question # Question Category Answer
1 RFP Section C.2.1 (page 19) Bundled Service – States that recycling carts are to be 96 gallons. However, Section C.2.3 Recycling Collection Service on the same page states that they are to be 64 gallons. Which is correct? 2 The default recycling container size is listed at 64 gallons in some locations and 96 gallons in another. Which is the desired base size for the recycling container? 3 While organics cart sizes explicitly list all 3 sizes as an option, recycle cart sizes do not. Is it the intent of the city to only offer 1 recycle cart size to residents. 4 Residential Collection Services Bundled Services & Recycling Collection Service Pg.19
The RFP states, “The City wishes to retain a weekly Solid Waste Collection Service system using one (1) 32-Gallon, 64-Gallon or 96-gallon Garbage Cart, one (1) 96-Gallon Blue Recycling Cart, and one (1) Green 96-Gallon Organic Recyclable Material Cart as part of the base Residential Solid Waste Collection Service” AND “ The City wishes to retain a bi-weekly, automated Recycling Collection Service program, using 96-Gallon Recycling Carts.” Please clarify if the City requires 64- or 96-gallon carts for recyclables. 5 RFP Section C.13 (page 25) Service Rates – “The City wishes to provide incentives for residents to actively participate in Recycling and Organic Recyclable Material programs while not being required to over-subscribe for services. Service Rates will be based on the Garbage container capacity and/or the number of carts.” Does this imply that the customer can have free services up to the same amount as trash?
As provided for in Section 10.06.3 (Additional Blue or Green Container) of the Draft Franchise Agreement, upon request Contractor shall provide one (1) additional Blue or Green Container to any Residential Service Unit at no additional charge That additional container requirement applies to a 96-gallon container, unless a smaller size is requested, regardless of the size of the refuse container. 6 Section C: 6.2 of the RFP states, ‘The City anticipates that during the term of the proposed Residential Solid Waste Services and Street Sweeping Contract, some Carts will need to be repaired and/or replaced with new Carts.’ Can the City provide information on the current cart inventory in use listing type/size/quantity/ages of the carts?
Refer to Table 2 of the RFP for available information on cart inventory. 8 Additionally, can the City provide a record of the annual cart purchases for the past 5 years related to the contract? The City does not have that information. 9 Section 5.1 – Can the City please clarify what the extent of cart exchanging and cleaning entails on the part of the Contractor?
Please refer to appliable sections of the Draft Franchise Agreement related to cart/container exchanges including Sections 10.06.2, 10.06.3, 10.06.4, 10.06.6, and
11.01.7. Similarly, cleaning requirements are also listed in the Draft Franchise Agreement including Sections 11.01.9 and 15.08.
10 Can the City please provide the brand(s) of carts that are currently utilized in the City in order to maintain uniformity? All new carts are manufactured by Rehrig. 11 RFP Section C.19 (page 26) Recycling and Compost Revenues – Most current processors charge a processing fee. Revenue generated from commodity sales alone is sometimes not enough to cover processing. Can a processing cost also be added to the service rates?
All Costs, including processing costs should be built into the Contractor’s proposed rates. Those rates shall be adjusted annually as provided in the Draft Franchise Agreement.
12 Draft Agreement Section 18.01.1, lines 2391-2396 – Should the School Outreach Program be part of this franchise agreement since schools in Rancho Cordova contract separately for service or are part of the commercial openmarket system? 13 In Section 18 and 18.1, would the City be willing to add that the Contractor’s obligation to provide school outreach is “(subject to the Districts’/schools’ consent)”? Schools may prefer different outreach.
14 18.01.1 – Can the City please provide examples of the school outreach program that has been used currently?
15 Draft Agreement Section 18.01.1, lines 2381-2384 – “Contractor’s Contract Year budget for its Public Education and Outreach Program, including only the four (4) annual campaigns and three (3) annual compost workshops, shall be at least [Insert proposed amount from Contractor’s Proposal] during calendar year 2025.” Since there isn’t a line item or requirement in the RFP to provide a draft Education and Outreach Plan budget, how should proposers submit this information?
As described in Section 2.4 of Section D of the RFP, Proposers should include as part of their Public Education Plan, an annual itemized budget. This can be done in the narrative or in a chart in that section of the submittal. There is no additional form required.
16 Due Date Extension Request – Due to the significant size, scope, and importance of this work, WM respectfully requests a three-week extension to the current August 25, 2023, due date, extending it to Friday, September 15, 2023, to allow proposers sufficient time to explore all service options to provide the City with a proposal that meets your goal to “provide the community with the appropriate level of service, of the highest quality, and at the best price.” 17 Would the City be willing to extend the RFP due date by one month (to September 22)? In most municipal collection RFPs, we typically see a threemonth window to prepare responses; the current two-month window makes it difficult for a new contractor to adequately prepare a proposal, and benefits the incumbent who already knows the operation. In addition, the current timeline only gives a few weeks to prepare proposals after questions are answered; the responses to questions could materially change proposals, and we would appreciate more time to fully prepare a proposal.
ADDENDUM 2
Carts
Proposed Rates
School Outreach Program
Public Education and Outreach Program Budget
Proposal Due Date
The City has initially opted to take the $100K annual payment from the Contractor. As such, there is no requirement on the Contractor to currently provide a School Outreach Program or recycling oordinator. The City reserves the right in the future to require the Contractor to provide a recycling coordinator and School Outreach Program, rather than pay the $100K annually to the City.
The Draft Franchise Agreement will be amended to require that the Contractor make available (i.e., contractor is not required to advertise additional container sizes) 32-, 64, and 96 gallon cart options for all three commodities (solid waste, recycling and organic waste) upon request. The default size for Recycling and Organics Carts is 96-gallons.
As described in Addendum 1, the Proposal due date will be extended three (3) weeks until September 15th.
https://r3cgi.sharepoint.com/Shared Documents/R3 Shared/+Projects/RANCHO CORDOVA/2022-24 - On-Call - 122031/8. Procurement Task/Proposer Questions/RC Addendum Questions 080123 / Updated 1 of 7
ITEM 20.1. ATTACHMENT 4
Question # Question Category Answer
ADDENDUM 2
18 Section A: 6.3 of the RFP states ‘The City reserves the right to extend the time allotted for the proposal.’
Given the extensive nature of the RFP, and in order to best provide the most comprehensive response possible, would the City be open to an extension of 4 weeks on the proposal due date? Currently the proposal due date is 8/25/23, if granted, this date would be changed to 9/22/23.
19 Given the extensive amount of data and size of the project, will the City consider an extension of two weeks to the submittal in order for a vendor to supply a much more competitive and cost-effective bid?
20 Can proposers use DocuSign, or are original ink signatures required? Proposers may use a digital signature for their electronic proposals. The ONE print ready hard copy delivered to the City Clerk should have a wet, ink signature. 21 In regard to the written proposal, are we responding taking only Base Option into consideration (no cart deployment, 3 bulky, Kiefer Landfill)? The proposal should include all of the requested information as described in Section C of the RFP which should include detailed information on its proposed/desired disposal facility. You do not also have to provide similar background information on the Kiefer Landfill unless it is your desired landfill. However, proposed rates shall include Kiefer as well as any other desired disposal facility.
22 Would the City consider removing the requirement to have an in-city customer service center, and instead allow contractors to route calls to a nearby existing regional call center (within 50 miles), using a customer service rep dedicated to Rancho Cordova? We would also set up an in-person payment location in Rancho Cordova. This would provide the same level of customer service to residents, but help reduce costs.
Contractors will not be required to maintain an office in the City of Rancho Cordova.
Contractors Proposal should however, clearly note (1) if they have a local office (Sacramento County) and the address of that office, and (2) the location of its customer service center that will receive calls from the City's residents. 3) whether or not there will be customer service representatives assigned exclusively to Rancho Cordova, or if the customer service representatives will be simultaneously fielding calls from other jurisdictions.
23 15.02 Collection Vehicles Pg. 55
16.01 Contractor’s Office Pg.58
8. Section 15.02 of the DFA states “Contractor shall register all new Collection Vehicles under this Agreement to its address within the City, and shall report all purchases of Collection Vehicles under this Agreement as attributable to the City for sales tax purposes.” Section 16.01 of the DFA states “The Contractor shall maintain an office where complaints can be received and which provides toll-free telephone access for Service Recipients living in the City of Rancho Cordova” Based off language in section 15.02, contractor must provide an address within Rancho Cordova to register vehicles, this is conflicting with language in section
16.01 that does not require the contractor office be located in Rancho Cordova.
Please clarify if the contractor is required to possess an office within the service area.
Contractors will not be required to maintain an office in the City of Rancho Cordova.
Contractors that do have an office in Rancho Cordova shall register vehicles at that address.
24 How many curb-miles are covered for street sweeping services? Please refer to Street Sweeping Monthly Reports (Attachment 1) 25 How many tons of street sweeping debris is collected each month? Please provide monthly tonnage for the last three years, if possible.
Please refer to the tonnage data provided in the Street Sweeping Monthly Reports (Attachment 1)
26 We understand the commercial street sweeping driver is required to work overnight (10 PM to 6 AM). Would the City be willing to switch this to a daytime schedule?
As provided for in Section 2.6 of Section D of the RFP, Proposers may take exception to the Draft Franchise Agreement language for the City’s consideration.
Commercial sweeping is required at night to avoid traffic conflicts and safely sweep commercial corridors.
27 Section A: 1.4 of the RFP states ‘Recent Street Sweeping Monthly Reports’ can be found on the City website. We were unable to locate these on the City website. Can the City provide a link for the location of these reports? Recent Monthly Street Sweeping Reports are provided as Attachment 1 to this Addendum
28 Can the City please confirm how many sweeping routes are currently run on a daily basis within the City?
As shown in Exhibit 2, there are nine (9) Residential Street Sweeping Zones.
Attachment 1 to this addendum includes Monthly Street Sweeping Reports for a recent 12 month period that provides additional information.
29 Section 15.02 of the Agreement says that vehicles must be new as of “July 1, 2026,” does the City mean Jan. 1, 2025?
No – July 1, 2026 is the correct date to allow the Contractor sufficient time to procure new vehicles.
30 Is the current hauler operating using CNG or RNG fueled trucks? If not, what percentage of their current fleet is fueled by CNG or RNG? All of the current contractor’s collection vehicles are CNG (Section 13.01.3, pg. 43 of the current agreement).
31 The RFP states “Collection vehicles shall utilize a low carbon (“alternative”) fuel, which must be renewable natural gas, LNG, CNG, or electric unless otherwise authorized by the City.”
Will the City permit proposers to utilize R99 renewable diesel (4.08 kg CO2/gallon)?
As provided for in Section 2.6 of Section D of the RFP, Proposers may take exception to the Draft Franchise Agreement language for the City’s consideration. 32 15.02 – Can the City please confirm that the 10-year-old vehicle age restriction would only apply to the initial term of the contract?
No. The 10-year vehicle age restriction would apply to any extensions unless otherwise negotiated at that time.
Proposal Content
Contractor's Office
Street Sweeping
Collection Vehicles
https://r3cgi.sharepoint.com/Shared Documents/R3 Shared/+Projects/RANCHO CORDOVA/2022-24 - On-Call - 122031/8. Procurement Task/Proposer Questions/RC Addendum Questions 080123 / Updated 2 of 7
ITEM 20.1. ATTACHMENT 4
Question # Question Category Answer
ADDENDUM 2
33
a declaration of intent in the cover letter of their proposal, indicating their agreement to retain the employees of the City’s prior Contractor and its subcontractors for a period of not less than ninety (90) days.” Can the City change this to the following? These changes are important, since we cannot control a subcontractor’s employees, nor can we hire employees who are not qualified to work under state or federal law, or do not meet our hiring requirements such as background checks and drug tests:
"Proposers shall include a declaration of intent in the cover letter of their proposal, indicating their agreement to retain the employees of the City’s prior Contractor and its subcontractors for a period of not less than ninety (90) days, assuming such employees meet the proposer’s hiring requirements." No. The City is not open to this change. California Labor Code Section 1075 applies to both contractor and subcontractor employees, but identifies circumstances for which a successor contractor or subcontractor shall not be required to retain an employee of a contractor or subcontractor.
The City will make the following change:
“Proposers shall include a declaration of intent in the cover letter of their proposal, indicating their agreement to retain the employees of the City’s prior Contractor and its subcontractors for a period of not less than ninety (90) days subject to the circumstances noted in CA Labor Code 1075.”
34 Is the guarantee to hire/retain previous bidder’s employees a requirement for the incumbent hauler? Yes
35 Follow up, if we are the current provider, will Section 31.08 of the draft agreement regarding displaced employees be deleted should we move forward into negotiations?
As provided for in Section 2.6 of Section D of the RFP, Proposers may take exception to the Draft Franchise Agreement language for the City’s consideration. 36 Can the City provide the current employee wages? The City does not have that information. 37 Attachment 1 to the RFP references rates effective 7/1/2024. Are these the actual rates to be effective on that date? Yes – Those rates were negotiated as part of the Amended and Restated Agreement. 38 Section A: 1.4 of the RFP states the ‘current customer rate sheets’ can be found on the City website. The website lists rates ‘Effective July 1, 2022.’ Are there updated 2023 rates the City can provide?
The rates that will be effective on 7/1/2024 are shown in Section F, Form K on the last page of the RFP.
Exhibit 1 of the current franchise agreement (Attachment to Addendum 1) lists negotiated rates effective 7/1/22, 23 and 24.
39 Section F: Attachment 1: City of Rancho Cordova Proposal Rate Submittal Form K on page 61 of the RFP, lists ‘7/1/2024 Rates Republic.’ Can the City describe how these rates were determined from the current 2023 rates? Those rates were negotiated as part of the negotiation of the 2022 Amended and Restated Collection Service and Street Sweeping Contract. 40 Section 13 – Can the City please provide the % of CPI that has been granted to the incumbent in 2021 and 2022?
The prior agreement had a 2% floor and 3% cap on annual rate adjustments. Rates effective 7/1/20 were based on 3% increase. Rates effective 7/1/21 were based on a 2% increase. Rates effective 7/1/22 were negotiated and shown in Exhibit 1 of the current agreement provided as an Attachment to Addendum 1.
41 Section A: 1.4 of the RFP states ‘The current agreement between the City of Rancho Cordova and Republic Service’ can be found on the City website. We were unable to locate this on the City website. Can the City provide a link for the location of this contract?
The current agreement has been provided as an Attachment to Addendum 1. 42 Section B: 2. Geography and Demographics of the RFP states, “The City has plans for significant future residential and commercial growth in the southern portions of the City.” Can the City provide more information on plans for this growth, anticipated population increases (for example a projected number using the past 10 years as reference), and any future plans for annexations? The City averaged 436 building permits issued annually between fiscal years 2015/16 and 2022/23. During this period the high was 654 permits issued in 2020/21 and the low was 232 permits in 2017/18.
43 Section B: 4.4 of the RFP refers to currently provided waste/recycling collection and processing and portable toilet rental services for up to 10 city-sponsored or supported events per year.
Can the City provide a 5-year recent history of the services provided by year and event, including volumes of wastes collected by type, waste collection services provided, and type/quantity/services provided relating to portable toilets? 44 RFP Section 4.4 – Can the City provide the number of portable toilets that were provided for each City-sponsored or supported event in 2021 and 2022? 45 Section B: 4.4 of the RFP refers to currently provided ‘Four (4) City sponsored Clean up events not to exceed 1,200 cubic yards annually.’ Can the City provide a 5-year recent history of the services provided by year and event, including types of services and volumes of waste collected by type? The City does not have that information.
46 Additionally, is HHW collection a part of these events, and who is responsible for the collection and disposal of these materials?
HHW collection is not required as part of those events. Franchise Agreement language will be revised accordingly.
47 RFP Section 4.4 – Can the City please clarify how the 1,200 yards for clean-up events is currently serviced? Is this by appointment with roll off containers / grapple trucks? Or is this collected with the current collection routes? The City has implemented a variety of clean-up events in specific neighborhoods. They typically occur on Saturday mornings with debris box, claw and rear-loader, and flatbed trucks.
48 Can the City provide us with information on the quantity of routes (by material type/line of business) that are currently being run each day? 49 Can the City please provide the number of routes used for each line of business currently?
Portable Toilets are currently provided at 3 annual Events:
1) July 4th festival (2 day event at Hagan Park). 78 porta-potties, including 8 ADA compliant stations, 23 hand washing stations, 2 holding tanks. 2) IFest (May) and 3) Christmas Tree Lighting (December) at Village Green Park. 4 porta-potties, including 1 ADA compliant station, 2 hand washing stations. Any and all other available historical information is provided in the Annual Reports provided on the City's website.
The City does not have that information. Proposers should propose the number of routes they believe are necessary to provide safe and effective service.
Displaced Employees
Current Collection Rates
Existing Franchise Agreement
Projected City Residential Growth
Portable Toilets
Clean up Events
Collection Routes
https://r3cgi.sharepoint.com/Shared Documents/R3 Shared/+Projects/RANCHO CORDOVA/2022-24 - On-Call - 122031/8. Procurement Task/Proposer Questions/RC Addendum Questions 080123 / Updated 3 of 7
ITEM 20.1. ATTACHMENT 4
Question # Question Category Answer
ADDENDUM 2
Regarding the diversion numbers provided in Section B, page 15 of the RFP, at the bottom of the table it references an asterisk applied to two rows of the table:
“*estimation based on SWA’s facility average from the past quarter.” The rows containing these asterisks include:
•Mixed Organic Waste Collected / Residual % - estimation* / 1% •Bulky Item Material Collected / Residual % - estimation* / 20.1% a.Can we be provided with a detailed copy of the SWA facility information used to achieve these residual percentages? With this information, is there data available specific to waste collected in Rancho Cordova? b.Regarding the Mixed Organic Waste Collected estimated residual of 1%, how was this percentage achieved using data from the 3 facilities listed that accept organics? (Bowles Farming, Van Vleck, Yolo County Central Landfill.) c.The Bulky Item Material Collected estimated residual of 20.1% appears low for typical bulky waste. This level of residual is typically more appropriate for a C&D MRF processing new construction and demolition debris. Is there data available specific to bulky waste collected in Rancho Cordova, or bulky waste in general received at these facilities (Zanker and Sierra Waste)? How was this percentage achieved using data from these 2 facilities? Estimates are from Newby Island and Sierra Waste. SWA Certified C&D Processing Facility residual rates can be found at
https://wmr.saccounty.gov/Pages/CDDebrisSortingFacilities.aspx.
No other information is available
d.Can the City provide a recent waste characterization report that also contains contamination levels observed on Rancho Cordova specific materials being collected in this scope of work? - That information is not available That information is not available
51 For Section A: 12. Subcontractors, does the City request transition-related or minor vendor information, or only major subcontractors proposed for the ongoing services?
All proposed transition subcontractors are to be identified, as well as any providing ongoing services.
52 Section C: 2.6 references providing Kitchen Food Waste Pails. Can the City provide information on how many pails have been provided so far? 54 Section 2.6 – Can the City please provide the number of Kitchen Food Waste Pails that were handed out in 2021 and 2022?
53 Section 2.6 – Can the City please the brand of Kitchen Food Waste Pails currently utilized so as to maintain uniformity throughout the City? The City does not have that information. Proposers are free to use any brand that meets the associated requirements.
55 Can the City provide a recent 5-year history of liquidated damages assessed to the current hauler by date, reason, and amount assessed? No liquidated damages have been assessed within the past 3 years and limited if any were assessed prior to that.
56 Section 6.2 – Can the City please provide the annual amount of liquidated damages assessed in 2021 and 2022? None
57 Section F: FORM I: NOTICE TO PROPOSERS REGARDING CONTRACTUAL REQUIREMENTS states, ‘Questions and requests for modification of these terms must be approved prior to bid closing and are at the full discretion of the City.’ Can any terms of the contract (for example, exceptions provided to the draft contract) be negotiated with the City after bid submittal? 58 Section A: 7.2 of RFP, and Exhibit 5 of the Draft Franchise Agreement both speak to the Performance Bond Requirements. Can the City clarify they will accept a performance bond that is annually renewable?
59 Would City consider deleting or at least reducing the payment for an assignment pursuant to Section 36? $150k is quite high.
60 Would City consider modifying Section 26.02 to exclude from liability any thirdparty disposal sites that are not owned or operated by Contractor? 59 Section F: Attachment 1: City of Rancho Cordova Proposal Rate Submittal Form K on page 61 of the RFP, provides a table at the bottom of the page: ‘CITY DIRECT CHARGES’ with a row: ‘Debris Collection Service above 2,000 yd3’ and requests a fee ‘Per Ton.’
a.Would the City consider an alternative way to be billed for this additional service? For example, bulky items are routinely collected using a ‘per item’ fee, or a ‘trip fee’ with a maximum of XX items collected before an additional ‘per item’ fee is charged.
No - The City does not wish to change how this fee is billed, Please see Section 12.02 of the Draft Franchise Agreement. Debris Collection Service is not Bulky Item Collection. 60 b.The current table referenced in our question does not allow space ‘Per Ton’ for an alternate landfill. If the City maintains the ‘Per Ton’ element here, should respondents provide a separate Attachment K form with this information, or make notation below this table with that pricing option?
Either alternative is fine.
As provided for in Section 2.6 of Section D of the RFP, Proposers may take exception to the Draft Franchise Agreement language for the City’s consideration. Only those terms that the Proposer specifically identifies in its proposal shall be open for negotiation, however, as noted in the Section 2.6 of Section D of the RFP, the City has no obligation to accept any proposed service alternative or agreement exception. 50 Subcontractors
Recovered Material Residual Rates
Kitchen Food Waste Pails
Liquidated Damages
Franchise Agreement Exceptions
RFP
The City does not have that information. However, the current contractor delivered Kitchen Food Waste Pails to all residential accounts in June and July, 2022 to comply with SB 1383. The new contractor will be responsible for delivering pails to new accounts and upon request to existing accounts in case they are lost, damaged, etc.. https://r3cgi.sharepoint.com/Shared Documents/R3 Shared/+Projects/RANCHO CORDOVA/2022-24 - On-Call - 122031/8. Procurement Task/Proposer Questions/RC Addendum Questions 080123 / Updated 4 of 7
ITEM 20.1. ATTACHMENT 4
Question # Question Category Answer
ADDENDUM 2
61 Section C: 15.1 Annual Fees, of the RFP states, ‘The proposer shall also pay the City an annual vehicle impact fee of $450,000 due annually on April 1st.’ The Draft Franchise Agreement: 4.03 Annual Payment for City Services, states:
Contractor shall fund additional services in the amount of four hundred fifty thousand dollars ($450,000) per year. That amount shall be paid to the City on or before April 1 of each Contract Year. These funds may be designated for the following services, or such other services as City may determine: Litter Cleanup Program; Residential Solid Waste Services and Street Sweeping Contract; Street Maintenance; Household Hazardous Waste Removal and Recycling Program. The amount of expenditure for each program listed above, or additional programs not listed, is completely at the discretion of the City.’ As a point of clarification, are Section C: 15.1 Annual Fees of the RFP, and 4.03 in the Draft Franchise Agreement referring to the same fee? Please disregard the $50,000 Administrative Fee. It does not apply and is not listed in the Draft Franchise Agreement.
62 In regard to the composting workshops and up to 500 compost bins a year, do all 500 have to be given out at 3 composting workshops, or can workshops include less people, and other bins be given out in other ways? Yes Would advertising for the bins, and having them available upon request for customers to pick up count, or is it the intent to have compost bins be delivered by the hauler?
63 Additional Services Pg.19
For the Compost bins, would the City require or recommend the bins to be specific sizes or made of a specific material?
64 Section 2.6 – Can the City please the brand of Home Compost Bins currently utilized so as to maintain uniformity throughout the City? 65 Section 2.6 – Can the City please provide the number of Home Compost Bins that were handed out in 2021 and 2022?
66 Is a transition plan required for Bidder who is the incumbent hauler? Yes, specific to the option to provide new carts and any other service changes. 67 In regard to Diversion Plan and Education and Outreach Plan, should proposer respond assuming hauler has full-time coordinator, and the City has not opted to take $100,000 in place of a full-time coordinator?
Proposers should assume that the City will require an annual payment of $100,000 in lieu of a full-time coordinator. Please note that this does not relieve the Contractor of all required public education and outreach responsibilities specified in the Draft Franchise Agreement.
68 Section 17.1 of the RFP describes potential changes to fees. Please elaborate on when this would occur and if Contractor has a role in discussing the changes.
The Draft Franchise Agreement will be amended to provide the City with the exclusive right to change existing fees or to add new fees provided that rates shall be adjusted to reflect the impact for any such additional fees.
69 Form 1 states that any changes to the insurance provisions must be negotiated prior to the bid submission. Please explain the process on how to negotiate changes to the insurance provisions.
As provided for in Section 2.6 of Section D of the RFP, Proposers may take exception to the Draft Franchise Agreement language for the City’s consideration. If a proposal is accepted and the Proposer has requested changes to the insurance provisions, those will be considered at that time by the City’s Risk Manager. 70 Customer Service and Billing Pg.25
Currently, how many customers or percentage of customers are delinquent and on the Tax Rolls for collection?
As of May 30, 2023 there was $488,968 in Residential Refuse Delinquencies.
Delinquencies have averaged about ~5% of billings historically. 71 Section 12.3 – Can the City clarify how the Contractor would be compensated for any delinquent or non-payment from residents?
Delinquent accounts will be addressed through the property tax levy process per section
6.06 of the Draft Franchise Agreement, with delinquent charges added to the County’s property tax bill. The City will not be responsible for any delinquent charges not recovered through the property tax levy process. The City does not allow termination of service for delinquent payment.
72 5.03 CPI Adjustment Calculation Pg. 25
5.03.1 Annual Rate Cap on Maximum Service Rates. Pg.26
Throughout the agreement, does the City intend to reference the Water and Sewer and Trash Collection Services CPI referred to in section 5.03 or the CPIU, which is only referenced in 5.03.1? The intent is to use the Water and Sewer Trash index, which is defined as the “Consumer Price Index”. All references to CPI-U will be changed to CPI. 73 Draft Agreement: Section 5.03.1 – Can the City clarify that in the event a CPI percentage is over cap of 5%, would the roll over percentage be applied to the next year in addition to the 5% cap?
As stated in that section “In any Rate Year that the calculation of the CPI-U exceeds five percent (5%), the total adjustment for that year will equal five percent (5%) and the rollover amount will be added to the rate adjustment percentage in the following year, or any subsequent year.” As an example, If the calculated CPI is 7%, the rate adjustment for that year would be capped at 5%. The rollover amount of 2% would be added to the calculated rate adjustment for the following year with the total again not to exceed 5%. If the calculated rate adjustment for the following year is 4% that would be increased to the 5% cap, with the remaining 1% carried over to the subsequent year. 74 The City has negotiated a reduced tip fee of $58.55 per ton effective January 1, 2025 and $60.35 on January 1, 2026 at the neighboring Kiefer landfill which shall be included as a base option for each proposer. Proposers may also include separate Service Rates utilizing the landfill they propose to use during the Contract. Can the City please confirm that the rates will be able to be adjusted if there is any increase in the tipping fees?
Rates are adjusted annually based on the change in the CPI – Water Sewer Trash index as described in Section 5.03 of the Draft Franchise Agreement. That methodology does not provide for any separate adjustment due to changes in tip fees or processing expenses.
In the event that the tip fee at Kiefer Landfill increases at an amount significantly more than the cumulative CPI, the Contractor may submit for an Extraordinary Rate Adjustment as described in the Franchise Agreement.
Franchise Agreement Language
Proposal Forms
Transition Plan
Diversion Plan and Education and Outreach Plan
Delinquent Accounts
Rate Adjustment Mechanism
City Fees
Home Compost Bins
The Franchise Agreement will be revised to require the Contractor to provide up to 100 compost bins annually, with those bins to be only distributed at the three annual compost workshops.
https://r3cgi.sharepoint.com/Shared Documents/R3 Shared/+Projects/RANCHO CORDOVA/2022-24 - On-Call - 122031/8. Procurement Task/Proposer Questions/RC Addendum Questions 080123 / Updated 5 of 7
ITEM 20.1. ATTACHMENT 4
Question # Question Category Answer
ADDENDUM 2
75 11.07 City Event Services Pg. 51
The DFA states “Contractor shall provide Garbage Collection and disposal services, Recyclable Material Collection and processing services, Organic Recyclable Material Collection and processing services, and portable toilets at up to ten (10) City-sponsored or supported events as requested by City.” Please clarify if the frequency ten (10) City-sponsored or supported events is annually.
The up to ten (10) City-sponsored events is an annual requirement. Section 11.07 will be revised to say that the ten City-sponsored events are annually. “Contractor shall provide Garbage Collection and disposal services, Recyclable Material Collection and processing services, Organic Recyclable Material Collection and processing services, and portable toilets at up to ten (10) City-sponsored or supported events annually, as requested by City.”
76 18.03 Annual Collection Service Notice Pg.69
The DFA states “The notice shall contain at a minimum: definitions of the materials to be Collected, procedures for setting out the materials, maps of the Service Area indicating the days when Residential Garbage Collection Service, Large Item Collection Service, Residential Used Oil Collection Service, Residential Recycling Collection Service, Organic Recyclable Material Collection Service, Sharps Collection Service, and HHW Collection Event will be provided, and the Contractor customer service phone number.” We understand the contractor is to provide curbside collection of household batteries and used motor oil and filters with the Recycling Collection Service.
The City refers to HHW Event. Please clarify if event is referring to curbside collection service. There is no other reference to HHW Event in the RFP, if the City requires service on such an event, please provide frequency of service needed and scope of HHW Event.
That reference should be HHW Collection "Facility” not Event. The City does not require the Contractor to provide a HHW Collection Event, but does require that the Contactor advertise any third party facility(s) where the City’s residents can drop off their HHW. 77 23.02 Service Supervisor Pg.77
The DFA states “The supervisor shall be physically located in the Service Area and available to the Contract Administrator through the use of telecommunication equipment at all times that Contractor is providing Collection Services in the Service Area.”
Does the City intend to say the service supervisor’s principal office must be located in the Service Area or that the service supervisor must be physically present in the Service Area while collections are being performed and the office may be located anywhere?
As stated above, the Contractor will not be required to maintain an office in the City, however, the Service Supervisor must be physically present in the Service Area during collection operations. It is the City’s expectation that the City’s assigned Service Supervisor will be dedicated to franchised operations and actively managing collection operations, addressing service recipient issues, and otherwise be present in the Service Area to oversee franchised collection operations on a daily basis while collections are being performed. While the City understands that some amount of office/administrative time is required, it is the expectation that the Service Supervisor will spend most of his or her time in the Service Area overseeing franchised operations. 78 RFP Section 4.1 – Can the City confirm how many bulk appointments were scheduled in 2022? How many yards did those appointments compose of? Please refer to Bulky Item data contained in Annual Reports under Section 3, Customer Service and Section 4 Diversion Report.
79 RFP Section 4.1 – Can the City confirm the number of households participated in the collections of batteries each month
Battery Bags and Batteries Diverted – Tons are listed in the 2020, 2021 and 2022 Annual Reports by following the link on the City’s website. That is the extent of available information.
80 RFP Section 4.1 – Can the City confirm the number of households participated in the collections of oil and oil filters each month?
Please refer to Used Oil (gallons) and Oil Filters listed in the 2020, 2021 and 2022 Annual Reports by following the link on the City’s website. That is the extent of available information.
81 RFP Section 4.1 – Can the City confirm the number of households participated in the collections of sharps each month?
Please refer to Sharps Container Pickups and Sharps Stops for Pickups listed in the 2020, 2021 and 2022 Annual Reports by following the link on the City’s website. That is the extent of available information.
82 RFP Section 4.4 – Can the City provide the number of events that occurred in 2021 and 2022?
Please refer to Community Events under Section 1 of the Annual Reports by following the link on the City’s website
83 RFP Section 4.4 – Can the City please clarify how the 2,000 yards of illegal dumping is currently serviced? Is this by appointment with roll off containers / grapple trucks? Or is this collected with the current collection routes? A claw and rear-loader are currently used for junk and debris collection, and a flatbed truck or pickup for appliances.
84 Proposed Services: Overview of Base Services – Can the City please confirm that recycling collection is collected with 1 cart and not source separated at the curb requiring a split-body truck?
Recycling service is fully commingled in one (1) cart. Split-body service is not required. 85 Section 2.6 Curbside Used Oil and Batteries– The section states that “The Proposer shall provide curbside collection of household batteries and used motor oil and filters with the Recycling Collection” Can the City please clarify that these services would need to be separate routes and not combined with the recycling?
It is up to the Contractor as to how to provide those services, whether as part of the recycling routes or with separate routes.
86 10.08.1 – Can the City confirm that the Contractor is responsible to service the additional cardboard set out next to the recycling cart? Yes - Contractor is responsible to collect additional cardboard set out next to the recycling cart (Section 10.08.1 Overages. Corrugated Cardboard that will not fit inside the Blue Container may be placed beside the Blue Container for Collection.) 87 10.09.1 – Can the City please provide the current facility that Christmas trees are brought to?
The Annual Reports provide an accounting of Green Waste tons and facilities used. The City does not have any additional information specific to Christmas Trees. 88 10.11 – Can the City confirm if leaf collection is seasonal for only a portion of the year? Or if the service is year-round? If so, can the City please provide the months in which collection is provided?
Leaf Collection Service is year-round. Per “Section 10.11 Leaf Collection Service.
Contractor shall provide Leaf Collection Service at the normal Organic Recyclable Material collection pick-up date and time…”
89 Section 2.6 – Can the City please provide the number of residents that currently qualify for the backyard / off-street collection? There are currently 150 residential accounts that qualify for backyard/off-street collection. 90 Operation Plan, Item D – Can the City confirm that the Hauler is responsible for all disposal / processing fees of material? Yes – The Hauler is responsible for all disposal / processing fees. 91 Can the City please provide disposal tickets by truck and by day for 2021 and 2022?
That information is not available. Please refer to Annual Reports by following the link on the City’s website for tonnage information by month.
91 Section 8.03 Annexation – Would the City be willing to change the wording so that the timeframe to start the newly added parcels would depend on the number of parcels that are joining the City? Depending on the size, a Contractor may need to add vehicles and personnel to provide adequate service.
No – New parcels need to be provided service weekly just like any other account regardless of how many parcels are added or when.
Community Events
City Event Services
Household Hazardous Waste Event
Service Supervisor
Bulky Item Collection
Recycling/Diversion Program Participation
Illegal Dumping
Curbside Recycling Program
Backyard Service
Disposal Costs/Processing Fees
Servicing of New Parcels
https://r3cgi.sharepoint.com/Shared Documents/R3 Shared/+Projects/RANCHO CORDOVA/2022-24 - On-Call - 122031/8. Procurement Task/Proposer Questions/RC Addendum Questions 080123 / Updated 6 of 7
ITEM 20.1. ATTACHMENT 4
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 27
Qualifications
Our operations are run locally, by seasoned
industry veterans who live in your
community, and are backed by the
experience and strength of their area and
corporate leadership teams.
Republic Services’ structure allows for local
decision-making by managers with direct
responsibility and experience relevant to the
contract operations. Local leadership is
knowledgeable of local collection and postcollection processing activities. However, all areas are supported by the extensive
resource recovery, technical expertise,
infrastructure and financial strength of a
large, nationwide company with a corporate
headquarters.
Republic Services’ in-house training,
personnel advancement, recruitment
programs and workforce development are
some of the most comprehensive in the
industry. This enables Republic Services to
attract and retain the most highly qualified,
dedicated and experienced professionals in
the business today.
Local Leadership
Our local personnel are vital to the
successful delivery of this contract and its
daily operations. We will manage the various
operational and administrative components
of contract implementation and ongoing
service to the Rancho Cordova. Our local
and area management teams’ unique
combination of operating and managing
solid waste companies, recycling expertise
and innovative management systems will
ensure quality service for the duration of the
contract. This allows us to quickly respond
and meet your needs all while staying in
touch with your local businesses and
residents. This local touch is crucial in
helping you navigate through local changes
that will ultimately help you achieve targets
related to your Climate Action & Adaptation
Your local business unit has decades
of industry experience
▪ We provide jobs to more than 40,000
people nationwide, including over 200
who live and/or work in the your local
community
▪ The local General Manager and his
business unit are fully empowered to
serve your needs
▪ Every business unit is completely
supported by area and corporate staff
Figure 6. Organizational Flowchart. There is a large team of experts delivering results for the City of Rancho Cordova.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 28
Plan, specifically as they relate to ground
transportation and solid waste.
Area Leadership
We believe our strong area management
team allows us to effectively drive our
initiatives and helps ensure consistency
across the organization. These teams have
extensive authority, responsibility and
autonomy for operations within their
geographic markets. Because we retain
experienced managers with extensive
knowledge of their local communities, we
are proactive in anticipating customers’
needs and adjusting to changes in the
markets. We also seek to implement the
best practices of our various business units
throughout our operations to continue
improving our operations and service.
Key Personnel and Staff Bios
and Responsibilities
Your local team exclusively serves 4
municipalities in your area. Specifically, the
two Key Staff Persons called out in this RFP,
include Annah Rulon (Collection Service
Manager) and Tyrone Boyle (Service
Supervisor). Resumes for both Ms. Rulon
and Mr. Boyle are found in Appendix 1.
Kevin
Divincenzo,
Area
President
Kevin Divincenzo
has over 13
years of
experience in the
solid waste
industry, all with
Republic
Services, and oversees the strategic and
operational direction for the West Area,
including Northern California and Las Vegas,
Nevada. He is responsible for managing over
3,000 employees in the 45 solid waste
divisions which include 9 landfills, 14
transfer stations, 3 recycling centers, 3
composting facilities, 1 anaerobic digestion
plant, 1 sustainability pig farm, and 1
railyard. His area generates 1.5 billion in
annual revenue with a focus on strategic
integrated growth.
Chris Seney,
Director of
Organics
Operations
Chris Seney brings 21
yeas of organics
leadership experience to
his role at Republic
Services. Prior to joining
Republic Services in 2018, Chris was an
owner of Nursery Products which permitted,
constructed, and operated one of the largest
organics’ facilities in California. In his
current position as the Director of Organics
Operations, Chris supports all of Republic
Services organics facilities, monitors
organics regulation, and leads development
of organic infrastructure across the country.
With California leading the nation in
mandatory organics recycling, Chris spends
much of his time here. Chris was pivotal in
helping secure organics processing capacity
in Northern California amendments and
extensions related to SB 1383. He also
assisted the Sacramento business unit is
acquiring North State Renewables in 2023.
Figure 7. Your Local Team. Our team
located in Rancho Cordova and Sacramento
is ready to continue service to your city
today.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 29
Colin Wallace,
General Manager
Colin Wallace has been
with Republic Services
since 2014 and is
responsible for leading
the business unit in
Sacramento.
Responsibilities include
managing 210+
employees, 4 municipal contracts, 1 transfer
station, and 1 anaerobic digestor. He comes
to Republic Services with a wealth of
management skills including contract
management, P&L management, risk
management, customer relations and
satisfaction, sales, and marketing
management. He was instrumental in
amending dozens of contracts throughout
California for the implementation of
comprehensive SB 1383 programs.
Annah Rulon,
Municipal Sales
Manager
Annah Rulon has over 7
years’ experience in the
solid waste industry.
She is responsible for
earning and maintaining
contracts with our
municipal partners in Sacramento County.
Additional responsibilities include marketing,
public education, project development,
public speaking, governmental relations and
negotiations. Additionally, Ms. Rulon has a
background in material and earth science
and sustainability, which helps her
implement residential and commercial SB
1383 programs in the Sacramento region.
Her strong passion for sustainability has
gained her nationwide recognition in the
form of a “Recycling Superstar” award in
2017, being featured in the 2022 Republic
Services Educational SB 1383 video series,
and being recognized in the Republic
Services 2023 Sustainability Report.
Will Gehring,
Operations
Manager
Will Gehring has 8 years
of experience in
municipal daily
operations with
Republic Services, and
an additional 13 with
logistics and
warehousing. He manages the daily
operations for the Rancho Cordova hauling
division and ensures maximum productivity
and route management systems for
commercial, roll-off and residential routes
and establishes productivity improvement
goals where needed.
Responsibilities include the development of
supervisory goals and objectives,
management of labor hours, and disposal
expenses. He directly manages the budget
for the operations department, which
includes approval of purchase orders and
vendor pricing. He also interacts with
customers and local, state, and federal
government employees to resolve customer
service concerns and ensure regulatory
compliance standards are met.
Tyrone “Ty”
Boyle,
Operations
Supervisor
Tyrone Boyle has been
the operations
supervisor for Rancho
Cordova for over 3
years. He is responsible
for district route maps, route restructuring
and supervision of employees providing
waste collection and disposal.
He is responsible for developing work
schedules to match staffing levels, initiating
work assignments and monitoring progress
to improve work efficiencies. He was
instrumental in coordinating SB 1383
implementation.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 30
Norm Lee,
Maintenance
Manager
Norm Lee has been in
the solid waste industry
for over 37 years. He is
responsible for
overseeing all aspects of
our fleet maintenance
program. Mr. Lee
ensures that all repair and maintenance
work is performed in a safe, efficient and
timely manner, reallocating resources
among sites as appropriate. He oversees
coordination, planning and scheduling of all
repair work to increase productivity, while
effectively managing the department’s
overtime.
Renee FloresDeVan, Customer
Care Manager
Renee Flores-DeVan has
been in the solid waste
industry for 30 years,
providing excellent sales
and customer
experience. She handles
in-depth customer
concern, and escalation related to
operations, billing, and all facets of solid
waste. Previously, she managed
performance management for a team of 28
agents.
Ray Robinson,
Municipal
Supervisor
Ray Robinson has
supervised the
administration of the
exclusive Rancho
Cordova Franchise
Agreement for nearly
two years. His wide
skillset and former experience as a general
manager help him navigate the everchanging environment of solid waste and sustainability. In his current role, he assists
in outreach, reporting, problem-solving, and
operation challenges.
Lucero Panduro,
Sustainability
Advisor
Lucero Panduro has
been with Republic
Services for over 2
years and has an
educational background
in environmental
science and
sustainability. In this role, she develops
educational campaigns, creates outreach
material, and reports Rancho Cordovaspecific numbers.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 31
Key Personnel Résumés
Résumés for specific key personnel can be
found in Appendix 1.
References
Three municipalities that Republic Services
has contracted with for over three years
include the City of Elk Grove, the City of
Citrus Heights, and the City of Sacramento
for service to the Old Sacramento Historic
District. References can be found on Form J
in Section 5 – Forms.
Litigation and Notice of
Violation History
See Appendix 2 for Litigation and Notice of
Violation History, including all cases over the
past 5 years within California.
Figure 8. Rancho Cordova Drivers.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 32
Statement of
Financial
Qualifications
Republic Services is among the leading
recycling and waste services companies in
the United States, with the financial strength
and stability to exceed Rancho Cordova’s
expectations for the duration of the contract
and beyond.
Financial Overview
Republic Services’ financial stability allows
us to guarantee our commitments and
obligations presented to Rancho Cordova in
our proposal. We have the capacity to
continually invest in equipment and
preventive maintenance, as evidenced by
having one of the youngest fleets in the
industry.
Republic Services does not use third party
financing, meaning Republic Services owns
all assets used to perform the duties of this
agreement. Rancho Cordova will not need to
be concerned with the potential for adverse
business or performance conditions affecting
the ability of our company to perform or
obtain financing.
We implore Rancho Cordova to take financial
stability into serious consideration when
choosing a long-term partner for your
recycling and waste needs. In many
instances, the success of a service provider
is dependent on their ability to invest in
necessary equipment or personnel.
Financial Reporting
Republic Services, Inc. provides audited
financial statements on behalf of its
subsidiaries. Republic Services, Inc. is a
publicly traded (NYSE: RSG), Fortune 300
Company and will be the signatory for the
corporate guarantee.
Our most recently completed audited
financial statements can be found on our
website at RepublicServices.com and are
found in Appendix 12.
The Annual Reports to Shareholders have
been prepared in accordance with Securities
and Exchange Commission requirements,
with New York Stock Exchange Commission
requirements, and in accordance with
generally accepted accounting principles
(GAAP).
Litigation Information
Republic Services is involved in routine
judicial and administrative proceedings that
arise in the ordinary course of business and
that relate to, among other things, personal
injury or property damage claims,
employment matters and commercial and
contractual disputes. We are subject to
federal, state and local environmental laws
and regulations.
Due to the nature of our business, we are
also often routinely a party to judicial or
administrative proceedings involving
Your local business unit has decades
of industry experience
▪ We provide jobs to more than 40,000
people nationwide, including over 200
who live and/or work in the your local
community
▪ The local General Manager and his
business unit are fully empowered to
serve your needs
▪ Every business unit is completely
supported by area and corporate staff
Figure 9 Excellence Driven. Republic Services
takes pride in being excellence driven, which
includes continuous investment in new vehicles,
carts, dumpsters and technologies.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 33
governmental authorities and other
interested parties related to environmental
regulations or liabilities.
From time to time, we may also be subject
to actions brought by citizens’ groups,
adjacent landowners or others in connection
with the permitting and licensing of our
landfills or transfer stations, or alleging
personal injury, environmental damage, or
violations of the permits and licenses
pursuant to which we operate. Additional
information can be provided upon request.
In the previous five years, Republic Services
has not experienced any of the following
claims against:
▪ Officers of the company
▪ Local key personnel
▪ A bid or proposal
▪ Performance bond
▪ Any contractual default or termination
Audited Financial Statements
The three most recent fiscal years’ audited
financial statements are attached in the
Appendix as Appendix Item 12.
Figure 10. Republic Services’ Identifications, Classifications and Ratings Republic Services Identifications, Classifications and Ratings Federal Employee Identification Number 65-0716904
Dun’s Identification Number 61342862
U.S. Dept. of Labor (SIC) Code 4953 – Sanitary Services / Refuse Systems
North American Industry Classification
System (NAICS) - Primary
562212 – Solid waste landfills combined
with collection and/or hauling of waste
materials
North American Industry Classification
System (NAICS) – Secondary 562111 – Solid waste collection Standard & Poor’s Identification Number
and Rating 562920 – Material Recovery Facilities
Moody’s Identification Number and Rating 562920 – Other non-hazardous waste treatment and disposal
Fitch’s Identification Number and Rating (TIN): 13-1026995 Federal Employee Identification Number BBB+
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 34
Summary Financial
Information – Income
Statement
Figure 11. Republic Services’ 2020 Year Ending Consolidated Balance Sheet.
Selected financial data.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 35
Bank & Credit References
All inquiries for bank references must be
made by fax. Credit References are available
upon quest.
Bank of America
Attn: Confirmation Department
Reference: Republic Services Inc.
Tax ID 65-0716904
Phone: (803) 832-7770
Fax (Toll #): (900) 733-5100
Online: www.bankVOD.com
J P Morgan Chase Bank
Attn: Confirmation Credit Inquiries
PO Box 955200
Fort Worth TX 76155-2732
Reference AWIN Management, Inc.
Tax ID 76-0353318
Phone: (800) 550 8509
Fax: (817) 345-3795
Wells Fargo
Attn: Confirmation Department
Reference: Republic Services, Inc.
Tax ID 65-0716904
Phone: (540) 563-7323
Fax (Toll #) (844) 879-0544
(Audits and Credit Inquiries)
Fax: (844) 879-0416
(Routing Number and Verification
Requests)
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 36
Technical Proposal
Transition Plan
We are seasoned experts in the successful
transition to a higher level of service.
While Republic Services is the current
service provider for the City of Rancho
Cordova, we recognize that some transitions
may/will still take place, including the
transition to SB 1383-compliant carts,
potentially different outreach material, etc.
Experience Matters
Republic Services successfully implements
more than 75 new municipal contracts each
year, and we bring our national support and
local expertise to every one of them. Each
transition takes into consideration the
unique needs of the contract and Rancho
Cordova.
Our experience has shown that relationships
matter — when we need equipment, we get
it. Our national footprint and buying power
are leveraged for your benefit. Locally, we
have secured relationships with key vendors
who put our needs first in a time-critical
situation.
One year ago, at this time, Republic
Services of Sacramento was in the middle of
a 5-month long cart transition in the City of
Elk Grove. While the transition was
successful and completed by the original
goal (before the December holiday season),
the local team has learned lessons to
improve the efficiency and quality of a
citywide cart replacement, should the City of
Rancho Cordova choose to conduct an entire
cart replacement.
Prior to Implementation
Outreach, analysis, and operations that are
to be conducted prior to the new contract
going into effect are all displayed in Figures
14-18.
It is important to note that Republic
Services will either be conducting a cart
labeling project or a citywide vart
deployment project, but not both.
Service Recipient Carts Size
In the event that the base proposal is
awarded, and service recipients keep their
existing carts, or in the event that a cart
assembly and distribution project takes
place to replace all existing carts, service
recipients will keep/receive the cart size
they have on site. For any service recipient
who does not have at least one cart of each
waste stream, we will default to the
following: 64-gallons for MSW, 96-gallons
for recycle, and 96-gallons for organics.
While this RFP lists 96-gallons as the default
size for organic carts, Republic Services
recognizes that most customers lacking an
organics cart today are most likely in need
of the smallest size available. As such,
Republic Services will happily deliver 32-
gallon organics carts in stead of 96-gallon
organic carts, if the City allows.
Current Hauler Employees
As Republic Services is the current hauler
for the City of Rancho Cordova, and
Sweeping Corp of America is the current
sweeper, we will have no problem retaining
the current employees for 90 days.
Transitioning to Cart
Compliance
Republic Services recognizes that there are
pros and cons to both cart compliance
options. As we do in so many other
discussions, Republic Services is happy to as
a consultant for the City, providing
information to help the City make this
decision. Regardless of the decision made,
Republic Services is eager to and prepared
for providing customers SB 1383 compliant
carts.
Figure 12 identifies the pros and cons to
providing labeling on existing carts as
opposed to conducting a citywide cart
replacement.
Figure 13 identifies the pros and cons to
conducting a citywide cart replacement
project as opposed to labeling all existing
carts.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 37
Transition to SB 1383
Compliant Carts – Labeling
Existing Carts
For the scenario that residents keep their
existing carts, we will work hard to get carts
labeled with SB 1383 compliant labels.
Please see Figures 14 and 15 for major
action items related to this project and their
estimated completion time. Below shows
important points:
▪ From the moment of the first cart
being labeled to the last, we estimate
8 weeks.
▪ Labeling will be conducted on a
customer’s normal service day, on
their recycle week, to increase the
chance of ALL carts being at the
curb.
▪ Robo calls will inform/instruct the
customer:
o That their upcoming normally
scheduled service day this
week, a cart labeling project
will take place.
o To please place ALL their carts
at the curb, even if empty, by
6am.
o Not to bring carts back up
after being serviced by
collection trucks unless they
have already been labeled.
Figure 13. Cart Assembly and Distribution
Project pros and cons
Figure 12. Cart Compliance Project pros and
cons
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 38
Transition to SB 1383
Compliant Carts – Citywide
Cart Replacement
The scenario in which the City directs
Republic Services to conduct a citywide cart
replacement, we will pull from our recent
cart deployment in the City of Elk Grove,
and improve the execution from our lessons
learned. Figures 16 and 17 show transition
deliverables related to this project, with an
estimated timeline. Below shows important
points:
▪ From the moment the first cart is
deployed to the last, we estimate 12
weeks.
▪ Cart swaps will be conducted on a
customers’ normal service day, on their
recycle week, to increase the chance of
ALL carts being at the curb.
▪ Robo calls will inform/instruct the
customer:
– That their upcoming normally
scheduled service day this week, a
cart swap will take place.
– To please place ALL their carts at the
curb, even if empty, by 6am.
– Not to bring old carts back up after
being serviced by collection trucks.
– That their carts will be picked up and
dropped off by two separate vehicles
and not to panic if carts disappear
before new ones arrive.
– That they may end up with MORE carts
than before, as all customers must
have trash, recycle, and organic
service.
– That if they miss all carts this week,
we will come by Saturday to collect
any remaining carts at the curb.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 39
Figure 2. Insert Action Caption Here
Figure 14. Cart Labeling Transition Plan.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 40
Figure 15. Cart Labeling Timeline.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 41
Figure 16. Cart Replacement Transition Plan.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 42
Figure 17. Cart Replacement Timeline.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 43
Other Transitions
Beyond the selected cart compliance
project, Republic Services recognizes there
are other transitions that will and/or may
take place. Please see Figure 18 for a list of
what transitions will take place in
preparation for the new agreement.
As we are the current service provider, we
will not have to worry about transitioning
billing or inventory.
Figure 18. Other Transition Plan.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 44
Operations Plan
When it comes to handling your residents’
recycling and waste needs, Republic
Services will exceed your expectations in
providing safe and dependable curbside
pickups.
Residential MSW Collection
The best practice for residential collection is
through single-family carts using an
automated side loader (ASL) truck. The ASL
collection vehicle is proven over time to
retrieve and return carts in even the most
hard-to-reach locations such as narrow
streets, courts, and alleyways, enabling the
industry’s most efficient, safe and
environmentally responsible curbside
automated collection services.
Each collection vehicle is operated by a
single driver and will be painted in a uniform
manner, typically ‘Republic Dark Blue’,
featuring our logo and local company
contact information. Additionally, many of
the local trucks say, “Protecting our blue
planet.” and “This truck runs on clean
natural gas.” All trucks are single-body
trucks, picking up one waste stream at a
time.
Residents will be offered the option of
choosing a 32-, 64-, or 96-gallon black trash
cart. If a customer needs more than one
collection cart, we will provide an additional
cart for a fee to accommodate the
customer’s needs.
ASL trucks are safer to operate, as the
driver typically stays in the cab, and
operates the collection arm at each stop.
The ASL cart collection methodology is fast
and efficient and requires approximately 8
to 12 seconds completing the cycle (pick up
cart, deposit contents, place cart back onto
the curbside) before the driver moves to the
next stop.
Residential Recycle Collection
We will offer all single-family customers
every other week fully automated singlestream recycling collection services.
Recycling carts will be serviced with the
same type of equipment and manner as
residential solid waste carts.
All single-family customers will be issued a
blue 96-gallon wheeled recycle cart. 32- and
64-gallon carts will be available with
restrictions approved by the City.
One additional cart will be made available
upon request for no additional charge,
provided the customer does not already
have one additional recycling or organic
waste cart.
Residential Organic Waste
Collection
We offer all residential customers weekly,
automated collection of accepted organic
waste materials. Organic waste carts will be
serviced with the same equipment and
manner as residential solid waste and
recycling carts.
All single-family customers will be issued a
green 96-gallon wheeled organics cart. A
32- or 64-gallon cart is available upon
request.
Live-cut, unflocked holiday trees will be
collected curbside for a specified period at
no additional charge to the customer.
Bulk Waste Collection
White goods, electronic waste, and bulk
items will be serviced throughout the year.
A clam shell or boom type of truck will
service the majority of these items, with the
assistance of a flatbed truck for items that
require special handling.
Bulk collection covers items that are too
large to fit in the cart or excess collection
Figure 19. Automated Side Load
Collection. Provides a cleaner, safer, more
efficient residential collection.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 45
needs. Bulk material for regular scheduled
collection should be no larger than 10 cubic
feet and weigh no more than 100lbs per
item. This service will be available to each
customer up to three times per year, at a
time agreed upon between the customer
and Republic Services.
Larger or additional items will be picked up
as an on-call request from the customer for
an additional fee.
Service Days
Figure 20 reflects the service schedules for
residential MSW, recycle, organic waste, and
bulk items collection.
Holiday Schedules
Republic Services will be closed on
December 25th and January 1st. If normal
service day falls on one of these holidays,
we will delay all services by one day for that
day, and the remainder of that week,
pushing normal Friday service onto
Saturday.
Subcontractor
Republic Services plans to continue
partnering with SCA of CA, LLC, known as
Sweeping Corp of America. They would fulfill
only the small street sweeping portion of
this contract. Their office is located at 1113
N Shaw Road, Stockton, CA 95215. Their
POC’s phone number is 408.498.4631. The
approximate dollar amount of this contract
would be $333,000 a year.
Vehicles
Republic Services’ current vehicle fleet that
services the City of Rancho Cordova is
described in an earlier section. The current
vehicle information is listed in Appendix 4
while individual vehicle forms are filled out
in the Forms section. While there are only
six Form Es filled out, they account for 12
vehicles.
▪ First Form E accounts for three
vehicles that service trash.
▪ Second Form E accounts for one
vehicle that services trash.
▪ Third Form E accounts for one vehicle
that services recycling or organics.
▪ Fourth Form E accounts for four
vehicles that service organics or
recycling and one vehicle that acts as
a spare.
▪ Fifth Form E accounts for one rearloader for bulk pick-ups. ▪ Sixth Form E accounts for one street
sweeping vehicle.
Trucks are currently cleaned and will
continue to be cleaned once every week.
It is no secret that waste trucks are heavy
and that there is a direct impact on city
streets. We have two ways of addressing
this. We train drivers how to avoid overages
and how to understand their route and their
load. Secondly, we try to reduce the number
of track passes by getting it right the first
time. Every time a missed pickup is called in
and a truck is dispatched to return to a
customer, that increases the amount of time
a truck is on a city-road. While we do not
hesitate to return to customers and give
them the best customer service possible, we
recognize that some of these re-trips could
be reduced if we completed services
correctly and fully the first time.
We employee a full maintenance department
that works locally, around the clock, to
respond in real time. Our maintenance
technicians work on trucks, containers, and
equipment, to keep Republic Services
running. Maintenance technicians are
houses at of our Rancho Cordova hauling
office on Fitzgerald Rd.
The City of Rancho Cordova will have access
to several leaders at Republic Services at
any given time, meaning our response time
Figure 20. Service Days. Below are the
service days for your contract.
Service Days of
Week
Collection
Hours
MSW M-F 6am-6pm
Recyclables M-F 6am-6pm
Organic waste M-F 6am-6pm
Bulky Items M-F 6am-6pm
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 46
is nearly immediate. We treat incidents that
are unsafe for employees, unsafe for others,
or unsafe for the environment, as urgent
matters that require immediate action. For
customer service issues that come directly
to a Sacramento leaders, we respond within
24 hours. For customer service issues that
come through our call center, we respond
within 48 hours.
All Republic Services hauling vehicles are
equipped with GPS so we can access them in
real time. This is crucial as our Logistic
Analysts (dispatchers) solve routing puzzles
in real-time.
Trucks are equipped with several features to
keep our employees, other drivers, and
pedestrians safe. Equipment includes
backing beeps, lights that flash when the
hydraulic system is engaged, and items to
address spills/leaks.
Republic Services has gathered a
manufacturer letter of commitment, which is
in Appendix 5.
EVs in Rancho Cordova
While our proposal Options 1-4 all consider
CNG trucks, it is important to discuss
electrification, as the state and country and
quickly moving in this direction.
Rancho Cordova routes have been approved
after a feasibility study was conducted. This
means that we are ready to transition
Rancho Cordova trucks to EVsc during the
term of this contract. We have already
begun the initial steps required to secure
trucks and build infrastructure. Running EVs
in Rancho Cordova will erase all emissions at
the tailpipe and reduce noise. Additionally,
the move to electrify falls in line with several
strategies in the City’s Climate Action &
Adaptation Plan (Strategy Energy-2a.1,
Strategy Offroad-1&2, Strategy
Transportation-3.4. Strategy Transportation4.2, Strategy Transportation-5.) We are eager to discuss this possibility and
align with the City’s goals so we can create
a timeline and plan.
Leading the Industry in EV
Nationwide, Republic Services currently
operates one of the largest vocational fleets
in the country, with more than 16,000
vehicles in operation daily. For this reason,
we have set one of our sustainability goals
to reduce our greenhouse gas emissions
35% by 2030. This is an aggressive target,
which is backed by the Science Based
Targets Initiative (SBTi) and is also in line
with the Paris Climate Accord. One of the
greatest opportunities of achieving this goal
is to advance the state-of-the-art
technology for electrification, to enable the
conversion of our fleet.
Pushing State of the Art
Republic Services is very proud to lead the
industry in our aggressive push to electrify
our fleet. Despite this being a new venture
with come challenges, we are not shying
away from the topic. In fact, we are
engaged with multiple platform
manufacturers. Our investment in the
advancement of the technology is multifaceted. We start by flowing operational facts and needs to them, so that their
development teams understand the realworld paces that the platform must perform.
We then put our money where our mouth is
by buying their prototype and early
production trucks and running them through
their paces on real routes in multiple
locations in the United States. Lastly, we
give the feedback from those real-world
routes back to the manufacturers, so they
can learn from our efforts and improve on
their designs.
Ongoing Pilot Programs
In 2022, we implemented two pilot
programs running on real routes. One in
Hickory NC, and the other in Boise ID. Each
of these locations is using a different
platform manufacturer’s truck, offering
performance feedback to both teams. In July
of this year, Republic Services in Santa Ana,
CA started the transition to electric as well.
Making the industry’s largest commitment to
electrification is just one more example of
how we live by our value of being
environmentally responsible and our
promise – Sustainability in Action.
Next Steps
If the City is interested in learning more
about EVs, now is the time to begin
discussions. We are ready to discuss the
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 47
benefits, the challenges, the infrastrcutre,
and realistic timelines. We are very
confident in our ability to bring you EVs
during the term of this contract, and are
open to disuccing a scenario where Rancho
Cordova is the first city in the region to fully
electrify their solid waste fleet.
Residential Carts
Republic Services partners with Rehrig
Pacific Company (Rehrig), a California-based
company, to bring strong, durable,
innovative carts to the curb. All recycled
content in Rehrig carts is Post-Consumer
Recycled Content (PCR). Percentages of PCR
vary based on the size and color of the cart,
with large black carts leading the way at
50% PCR content. Figure 21 shows the
levels of PCR in each cart, that results in a
city average of 36% post-consumer recycled
content, based on the cart sizes in the field
today. 36% is well over the desired 20%
minimum. Additionally, this is not only
recycled content, but post-consumer
recycled content.
More information on the cart dimensions,
capacity, features, and benefits is in
Appendix 6.
These carts are designed specifically to
maximize capacity while minimizing
footprint. Trash carts will be black; recycle
carts will be blue; curbside organic waste
carts will be green; event food waste carts
will be brown. All carts will have in-mold
graphics (IMLs) on the lid to specify what is
and is not acceptable inside the cart. The
IML graphics can be designed in
partnerships with the City and will be
approved by the city. An example rendering
of curbside carts is shown in Appendix Item
6d.
Republic Services staffs a local maintenance
team that responds in real time to truck,
container, and equipment issues. The main
maintenance yard for the Sacramento
hauling team.
Route Operations
▪ Vehicle passes per customer:
o Customers recycle week: 3
vehicle passes.
Figure 21. Post-Consumer Recycled Content according to what is in the field now and which carts are proposed.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 48
o Customers non-recycle week:
2 vehicle passes.
o Customers bulky collection
day: Add 2-3 vehicle passes,
depending on if they have
special waste in their pile.
o Customer is receiving a cart
collection/swap, or delivery:
add 1 vehicle pass.
▪ Contamination: In most cases, a
driver will service a container as the
waste stream it should be and rely on
the Compliance
Advisor/Contamination Auditor to
identify contamination. On rare
cases, usually when contamination is
large and sticking outside the
container, a driver may tag a cart,
informing the customer how to
prepare materials in the future, and
still service the container. If a
household hazardous waste items is
identified inside a cart, next to a cart,
or in a bulky pile, the driver will
inform Logistic Analysis so the flat
bed driver can be dispatched to
collect the item(s).
▪ Route Audits: When a compliance
advisor/contamination auditor is in
the field, they may occasionally note
a discrepancy between cart count(s)
and/or cart sizes. In this event, they
record the updated information,
return to the office, and send the
updated information to the
accounting department to get the
account updated. Additionally,
Republic Services monthly rates are
driven by the size of the trash cart
only. When customers receive a bimonthly bill, their trash cart size is listed. If their trash cart size is
incorrect, they are able to call in to
update their account.
Additional important routes details are found
in Appendix 7.
Logistic Analysts
Logistic Analysts, formerly known as
dispatchers, are equipped with
communication devices to contact drivers,
laborers, etc at any given time. They use a
variety of programs to see the current or
past GPS location of a vehicle during the
day, delete or add stops to a driver’s route,
and more. Analysts are able to make realtime decisions with current data.
Facilities
Republic services plans to use a variety of
permitted, county and state approved
facilities to help Rancho Cordova achieve the
Climate Action & Adaptation Plan goals set
by the City and the reduced Greenhouse gas
emissions goal set by this RFP. In
determining the best lifecycle for the City’s
material, Republic Services has determined
the route for material will flow according to
Figure 23.
This figure includes some notable changes
from material flow that Republic Services
has historically used for Rancho Cordova
waste. Republic Services plans to keep
recyclables in Sacramento County for
processing at a local MRF. This will reduce
the carbon footprint. Additionally, Republic
Services plans to divert some of the organic
waste away from composting and to
anaerobic digestion. As there is quickly
becoming an abundance of compost in the
state, converting organic material to other
Figure 22. Contamination Route Audits
are performed by Konata V earl in the
morning.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 49
resources, such as electricity and fuel, is
beneficial.
It is important to note the following: The
flow chart shows the planned route of
material on January 1, 2025, but there are
changes in the works. Republic Services is in
the process of permitting Forward landfill so
that organic material can go there for
processing. Lastly, once it is operational,
Republic Services plans to send plastics from
Recycling Industries to the Polymer Center.
Additional pertinent facility information is
found in Appendix 8.
Polymer Center
Plastics circularity has traditionally been a
challenge in the recycling industry. While
many people do their best to recycle, what’s
not broadly understood is the lifecycle
potential of different recycled materials.
While an aluminum can is generally recycled
back into a new can, a water bottle or
detergent jug is more likely to be remade
into products such as textiles, carpet or
construction pipe instead of a new bottle or
jug. These “downcycled” products have few
options for further recycling, so their
lifecycle tends to be finite – not circular.
But demand is growing for recycled plastics
that can be reused in consumer packaging,
and the current supply is not keeping up.
Republic Services wants to keep plastic
packaging in the circular economy.
We have an innovative solution: the
Republic Services Polymer Center, the
nation’s first integrated plastics recycling
facility. This will enable us to manage the
plastics stream through an integrated
process from collection of recyclables to
production and delivery of high-quality
recycled content for consumer packaging.
The facility is designed to directly address
increasing demand from consumer brands
and packaging manufacturers for recycled
plastic, driving value for recovered resins
and enabling greater circularity.
Figure 23. Insert Action Caption Here
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 50
Safety
Safety is Republic Services’ highest
priority. We adhere to a strict policy of
safety protocols with supporting
infrastructure, where employees are
trained to “Think. Choose. Live. ®”
Safety Overview
Republic Services has an industry leading
safety record that has been 38% better than
the industry average for the past ten years,
based on OSHA data. In addition, we have
been recipients of 72% of the industry’s
Driver and Operator of the Year awards
since 2009.
Republic Services maintains strict
compliance with all applicable OSHA,
federal, state and local safety requirements
while performing all work related functions.
We recognize that a safe workforce is not
simply a discussion with a new hire, but a
dedicated plan to review, educate, and
verify employee practices constantly.
Republic Services has the lowest occurrence
of incidents and crashes in the industry due
to our company-wide emphasis on safety,
extensive employee training and ongoing
educational development programs.
Republic Services requires all operations
personnel to participate in extensive
classroom training and testing, as well as
on-road auditing and policy reinforcement.
Two of Republic Services’ ambitious
sustainability goals are tied to specific safety
metrics. These include reducing our
Occupational Safety and Health
Administration Total Recordable Incident
Rate to 2.0 or less and having zero
employee fatalities.
Think. Choose. Live. ®
Every day, drivers face a multitude of
challenges and are required to make
decisions that can greatly impact their
safety, as well as the safety of those in the
communities we serve. Our best-in-class
driver training program focuses on continual
improvement of all our 16,000 drivers.
Our Think. Choose. Live. ® philosophy helps
navigate these situations by encouraging
employees to Think about their actions,
Choose the safest approach and Live to go
home to their families at the end of each
day.
ReSOP Program
The Republic Services Observation Program
(ReSOP) is paramount to decreasing
incidents. Supervisors are required to
conduct a minimum of two in-person
employee observations per week.
The purpose is to improve safety, customer
experience and productivity. The employee
and their leader work together toward
excellence.
Safety Meetings & Training
Our employees are our greatest asset, and
our dedication to every employee’s safety
is second to none
38% safer than the industry average, while
maintaining the 5th largest vocational fleet
in the United States
Think. Choose. Live. ® embodies our
company culture
Winners of 72% of industry’s Driver of the
Year awards since 2009
Figure 24. Continually Improving Safety is
Top Goal for Republic Services.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 51
Republic Services provides weekly, monthly
and annual safety training for all our
employees.
Safety topics are developed based on
subject matter required under OSHA
regulation. Republic Services prepares welldeveloped tailgate sessions, provides translators to engage all employees and
encourages open discussion and
participation.
Meeting topics may include:
▪ Injury and illness prevention/safety rules
▪ Back injury prevention
▪ Emergency response/fire safety
▪ Exposure control plan
▪ Drug and alcohol program
▪ Personal protective equipment
▪ Employee right-to-know
▪ Hearing conservation safety
▪ Lock out and tag out safety
▪ Slips, trips and falls
▪ Confined space entry
Safety Recognition Program
The Republic Services Dedicated to Safety
and Dedicated to Excellence programs are
designed to identify, recognize and reward
safe employees who are dedicated to safety
and excellence in their workplace.
Employee safety and excellence is measured
on six criteria including having no
preventable crashes or injuries, no
unscheduled lost time, and no safety
warning letters. Each employee who
qualifies is recognized monthly, quarterly
and annually.
Quality Control
To ensure extreme reliability and a
consistently high level of customer service,
Republic Services has a quality control
program called Driver Service Management
(DSM).
DSM includes an extensive driver-lead
reporting process, accompanied by regular
auditing, that is focused on safeguarding
against procedural failures. DSM standards
guarantee that all driver issues will be
addressed and completely resolved by
supervisors or management within seven
days of discovery.
The program is monitored and conducted by
a Driver Service Coordinator responsible for:
▪ Conducting pre- and post-route briefings
with drivers
▪ Entering and monitoring DSM issues
▪ Running and distributing reports
During collection activities, drivers are
instructed to make notes on their route
sheets throughout the day. The objective of
the post-route briefing is to collect all
valuable route information from each driver.
Driver Service Coordinators must complete
the post-route briefing section of the Driver
Check-In form and drivers must sign the
form before clocking out each day.
Finally, Driver Service Coordinators must
submit any findings to the appropriate
department that same day. For example,
customer service will receive issues such as
billing concerns and questions; operations
will receive issues such as poorly sequenced
routes; sales will receive items such as
commercial overage issues; safety will
receive information pertaining low hanging
wires or dangerous dumpster locations; and
maintenance will be forwarded issues such
as repair and replacement needs. Should an
item remain open for longer than seven
Figure 25. Service Day at a Rancho
Cordova home.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 52
days, it is forwarded to the General Manager
to bring matters to an immediate resolution.
Together for Safer Roads
As the operator of the 5th largest vocational
fleet in the country, with an industry leading
safety record, we have a direct effect on
roadway safety each day. While our strong
safety performance is significant in the
communities we serve, we aspire for more.
Today, we are proud to be the only recycling
and waste services provider associated with
Together for Safer Roads. This innovative
coalition brings together global privatesector companies across industries to collaborate on improving road safety and
reducing deaths and injuries caused by road
traffic crashes.
The Coalition’s mission is to provide
guidelines and processes to keep
employees, partners and contractors safe on
the road closely aligns with our continuous
work in fostering an environment that
provides ongoing road safety education.
Focus 6
Our Focus 6 program provides employees
with tips and techniques to reduce the
frequency of our six most common types of
serious incidents. This industry-leading
program involves in-class training and
practical skills course exercises that have
helped to reduce crashes and injuries.
Safety Response to RFP
▪ Staffing requirements: The
company follows all Department of
Transportation drug & alcohol testing
standards.
▪ Hazardous waste (including Ewaste and U-waste)
management protocols:
Hazardous Waste, Including E-Waste
and Universal waste is stored
segregated from common waste
streams and managed in accordance
with California and Federal
regulators. All wastes are stored
within containers suitable to the
substance they contain. Waste
storage containers are labeled and
kept in a state of good housekeeping.
Waste storage areas are noted within
facility SPCC, SWPPP, and HMBP and
managed according with plan
requirements. Republic Services
contracts with a third party to pick up
hazardous materials and dispose of
them within storage timeframes
required by regulator. All paperwork
and manifest related to hazardous
material storage, disposal and
management is maintained onsite.
▪ Health and safety management
procedures: Please see the Injury
and Illness Prevention Plan in
Appendix 9.
▪ Historical 5 year annual corporate:
o E-mod:
▪ June 2021 - June
2022: 113%
▪ June 2020 – June
2021: 105%
▪ June 2019 – June
2020: 108%
▪ June 2018 – June
2019: 106%
▪ June 2017 – June
2018: 86%
Figure 26. Inspections. Rancho Cordova driver
Morgan D. spends an early August morning
performing pre-route inspection to ensure vehicle
is safe for operating.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 53
o TRIR:
▪ 2022: 7.44
▪ 2021: 7.73
▪ 2020: 5.69
▪ 2019: 2.36
▪ 2018: 2.77
o DART:
▪ 2022: 6.13
▪ 2021: 6.28
▪ 2020: 4.78
▪ 2019: 2.36
▪ 2018: 2.77
o 5-year VARR: 9.8
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 54
Reporting
Republic Services uses a combination of
dynamic information technologies and
programs to capture all important data and
information.
Republic Services already employees the
proper people, technologies, and systems to
accurately capture and report on all
necessary programs. As we own and operate
the Elder Creek Transfer Station where
much of the curbside material flows, we are
able to access all tonnages and weight
tickets at any given time. For facilities that
we do not own or operate, we have access
to weight tickets that help us quantify
tonnages. We utilize two computer programs
to store and capture tonnages.
TRUX is a “dump truck logistics software and
hauling management” system that allows us
to view inbound and outbound tonnages,
categorized by a wide variety of parameters,
including but not limited to date/time, truck
type, material type, customer, destination,
origin municipality, etc.
InfoPro is a database business software
program where we store, categorize, and
pull tonnages, complaints, actions, and
routing information. Through the use of
these two programs, the local Sacramento
team can monitor and report tonnages
collected, disposed of, sent off for
processing, and residuals captured during
any processing at the Elder Creek Transfer
Station.
Through these programs, Republic Services
can quickly identify customer who are and
are not in compliance with SB 1383,
calculate estimated tonnages, and view
actual tonnages. Additionally, by utilizing
Excel, Republic Services can capture the
number of residential vehicles who arrive at
Elder Creek Transfer Station for free
compost and calculate the estimated
amount of compost given out to residents.
InfoPro and SalesForce are utilized for
logging customer issues, concerns,
compliments, and complaints that come in
via telephone. When a call comes through
the Republic Services phone line, it is
categorized based on the main reason for
the call (to schedule a service, to gather
information, to report an issue, to give a
thank you, to give a complaint that does or
does not require action to be taken). Call
agents using SalesForce categorize the call,
take down details, schedule the required
service, or escalate to the local team to
handle. Once they close it, the local team
can access opened or closed concerns via
SalesForce or InfoPro. Some calls will
proactively alert specific employees at the
local division so that immediate action can
be taken. Sacramento employees search
specific category types to see all other
concerns and address them if action is
required.
Additionally, Medallia captures customer
complaints through a variety of methods,
including but not limited to our phone and
email customer experience surveys. All
survey results are available to managers,
and survey results of low scores are
required to be responded to by local
management. Local management has 48
hours to reach out to customer via the
customer’s preferred method of contact and
address their concern.
Figure 27. Using a variety of dynamic
platforms, Republic Services is ale to
capture, track, and report to Rancho
Cordova.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 55
Customer Service
Plan
We have redefined the best practices in
Customer Service coverage and user
experiences through our response to the
2020 pandemic.
Redefining Customer Service
Over the past 6 years, Republic Services has
redefined the way we deliver superior
customer service. A 2017 commitment to
shift from hundreds of distributed,
nonintegrated call centers to a national
technology platform gave us insights and
experiences that informed and shaped our
thinking today. Additionally, those prior
investments in establishing a national
customer service network and tool suite
enabled us to lead the industry in our rapid
response to the pandemic, when we shifted
1,800 agents to a work-from-home posture
in three days.
Optimal Call Center Hours
During a 12-month period in 2019, we
collected and tracked every call that was
made to our staffed call centers across
America. In total, more than 12.7M calls
were received during that timeframe, when
our call centers were open Monday through
Friday 7 a.m. to 6 p.m. and Saturday 8
a.m.-1 p.m. When analyzing the data, we
learned that less than 1.5% of daily calls
were received from 7 a.m. to 8 a.m., and
less than 1% of daily calls were received
after 5 p.m. daily. We further learned that
less than 2% of the entire weekly call
volume occurred on Saturday. Through the
data, the customers were telling us that
they were busy during those times, and it
was not necessary for the call centers to be
running fully staffed for such a small
percentage of the total call volume.
This insight allowed us to define our best
practice for call center hours, which is to be
open Monday through Friday from 7:30 a.m.
to 5 p.m.
Customer Self-Service
Modern day customer service is about
customer options and simple solutions.
Newer generations expect web-based and
mobile app-based abilities to self-serve
simple needs at any time of the day or
night. Certainly, more complex topics may
still require person-to-person interaction,
but a vast majority of customer service
contacts in this industry are topics that can
be self-served.
For this reason, Republic Services has
invested to create state-of-the-website and
mobile app.
Our customers now can reach us 24/7 via
our website, www.RepublicServices.com, or
via our Republic Services mobile app.
Figure 29. Optimal Call Center Hours.
Analysis of over 12M calls in a 12-month
period shows over 90%+ of all calls occur
M-F between 7:30am and 5:00pm.
We provide an exceptional customer
experience when your residents or
businesses contact us for assistance
▪ Leverage technology and data to enable
virtual agents to serve customers from
any location seamlessly.
▪ Over 1M customers expertly served
each month via text, web, email, or
phone.
▪ Hours are when customer demand is
highest – Monday through Friday from
7:30 a.m. – 5 p.m. for each time zone.
▪ Web-based applications offering 24/7
access for customers on their own time.
▪ Net Promoter Score has improved yearover-year for 5 consecutive years.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 56
Our self-service options are designed to
improve overall response time, enabling
resolutions to simple customer inquiries and
needs anytime, anywhere with the least
amount of customer inconvenience as
possible. Through our website and mobile
app customers can:
▪ Pay their bill.
▪ Schedule an extra pick up.
▪ Discover new services.
▪ Receive weather and holiday service
updates.
▪ Sign up for autopay and paperless
billing.
▪ Submit inquiries or complaints.
▪ Receive Service alerts to notify
residences or businesses of changes or
delays.
Access to Live Agents
When the pandemic of 2020 hit, we learned
some powerful lessons regarding optimal
customer service models. For years prior,
we had invested to consolidate our agents
into three national call centers, leveraging
technology and training to offer a superior
experience to callers.
In 2020, over 1,800 agents began taking
calls from home, completely seamless to the
customers who were calling. Throughout the
months-long pandemic, we found our agent
performance improved, average call metrics
improved and customer satisfaction scores
also improved. A new customer service
model had been created and proven in the
pandemic, whereby agents could take calls
from anywhere, so long as they had access
to their technology.
This is a very powerful model when looking
at attracting and hiring the best call center
talent, without the geographic limitations of
either a “local” or “consolidated” model. By
being open to a remote workforce, we found
an increase in agents interested in working
part time hours, as well as a willingness to
log in to gain a few extra hours to cover
times of higher call volume.
Figure 30. Service Alerts when a customer enrolls on our mobile app.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 57
Organizing Agents into Pods
Although we utilize agents connected to a
national network that enables remote
working, we are able to organize them into
teams, or “pods” that are responsible for a
defined geography of contracts and
customers. This allows agents to become
more familiar with the municipalities that
they support, and the details of the
contracts as well. The result is a level of
familiarity similar to having a locally based
agent, but with the power of being able to
hire the best agent talent in the broader
market. The Pod that will provide extra
support to Rancho Cordova calls is the West
Area Pod.
Questions Specific to RFP
Calls to our Customer Service Line will be
sent to an agent working remotely. There is
no one location where these calls are
taken.
Calls directed at local Sacramento leaders
and calls received after normal business
hours are received at 3326 Fitzgerald Rd,
Rancho Cordova, CA 95742. All voicemails
are received and responded to from this
local location. Additionally, the Route
Supervisor, Contract Manager, Customer
Care Manager, and Administrative Assistant
all handle escalations and local customer
service concerns from 3326 Fitzgerald Road,
Rancho Cordova, CA and 8642 Elder Creek
Road, Sacramento, CA.
Process For Handling Calls
When a customer calls our Customer Service
line, a sophisticated series of actions begin:
▪ Initial call-prompt questions for the
customer help determine the complexity
of the request. Simple requests are
routed for agents that can handle calls
remotely, while more complex needs can
be routed to specialized agents with
advanced skills and knowledge of the
geography and local operations if
appropriate.
▪ The customer’s phone number then
associates with known customer details
in our database and triggers the
integrated system to populate with a
map of the service address, level of
service, past service requests, and cityspecific contract information. This Figure 31. Comprehensive Customer Service. Our customer service offering spans self-service options to person-to-person contact to offer unmatched service, 24/7 daily.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 58
knowledge-based system even shows
the customer’s current weather.
▪ The agent confirms the customer’s name
and service address and begins to assist
the customer with their request.
▪ If the question requires communication
with the local operations team (such as,
missed pick-up or container exchange),
the agent can access additional systems
to run the resolution to ground.
▪ Often, the customer’s concern is handled
by the time they hang up the phone.
▪ For those calls (or work orders) requiring
operations support the issue is scheduled
for resolution in a-timely manner.
Services are automatically added to
routes so the local office need not do any
work to get the service scheduled.
▪ When the service is completed, it will
show as such as long as the route for
that day has been marked complete.
▪ For calls requiring a call back, an
escalation will be sent to a local team
member. A local team member will call
the customer back and close the note or
escalation.
Billing
Customers are billed in advance for two
months at a time. For example, a bill would
arrive in the mail around June 1 for June
and July services. Service recipients have
the ability to do paper or paperless bills, pay
upon arrival or auto-withdrawal.
When price increases are initiated, service
recipients with paper bills will receive a bill
insert explaining the increase.
Republic Services utilizes County Tax
Records to assist with Ownership Changes.
When a service recipient or property owner
calls to dispute a charge, a Customer
Service agent has all the tools required to
access the bill, view the charges, and
explain them to customer. If the charge is
related to an improper service, such as an
oversize pile, an SB 1383 related
contamination charge, agents are able to
access images and audio recordings left by
the Republic Services driver or employee in
the field. If the provided images and audio
are not enough to solve the issue, agents
have the ability to either credit the
associated charge back to the customer
account, or to escalate to the local team. At
the local level, most billing concerns are
handled by the Administrative Assistant or
the Customer Care Manager.
New Phone System/Website
There will be no new phone system or
website included, unless a different type of
website is being requested by the City of
Rancho Cordova. Republic Services is happy
to discuss a different type of website if the
City wishes.
Staffing Levels
There are 13 agents in the Sacramento
Satellite Network, 141 agents in the West
Area Pod, and 965 in the National Network.
This equates to 1 agent for every 7,650
residential customers in Sacramento who
have access to the Sacramento Satellite
Team.
Payment Programs
Republic Service handles all residential
locations in the City of Rancho Cordova
regardless of the status of their bill. For
customers who do not pay, we are able to
capture the money owned through the
annual levy process. For customers not
wishing to be placed on levy, Republic
Services assists on a case-by-case basis, by
crediting late fees.
Contingency for Short Staffed
One of the benefits of having a large
national Customer Service team is the ability
to utilize extra resources when needed.
Anytime an agent is out sick, on PTO, or
leaves their role, we do not have a increase
in hold time. We are able to utilize agents
from outside the Sacramento Satellite team
to help with calls regarding localized
information. We can utilize agents outside
the West Area Pod, when needed, as well.
Additionally, all calls that are categorized as
not needing the attention of an agent from
the Satellite Team are answered by the first
available agent in the West Area Pod, with
many agents to chose from.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 59
Local Team and Call Agent
Synergy
The local team regularly communicates in
four different ways with the agents’
answering calls for Rancho Cordova
services.
▪ KMT Documents. The Sacramento
Team manages an electronic record
of files that explains all Rancho
Cordova programs so that agents
may correctly provide information
and answers to customers who call.
▪ Call Center Announcements. The
Sacramento Team posts a short
announcement anytime there is a(n)
inventory concern, route
delay/change, weather or emergency
related delay, price increase,
outreach going live, or anytime there
is something happening that may
generate calls. The announcements
are an easy way to keep all agents
in-the-know about local issues and
programs that are not year-round.
▪ Call Impact Reports. The
Sacramento team prepares agents
for any expected increase in call
volume via a Call Impact Report. This
is an easy email which includes
outreach or any other items related
to the call increase, a number of
affected customers, and a brief
description of what may be
generating additional calls. The Call
Impact Reports help the Customer
Service Team ensure they are
properly staffed and prepared.
▪ Monthly Meetings with Satellite
Team. Select Sacramento leaders
meet virtually with the entire
Sacramento Satellite team to update
them on upcoming changes, local
programs, and to answer all
questions.
Figure 32. Our 2030 Sustainability Goals encompass Safety, Talent, Communities, and Climate Leadership.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 60
Diversion Plan
Creating a more sustainable world would not
be possible without measurable goals and
techniques to divert material away from a
landfill when possible.
Republic Services will achieve the target
diversion with minimal contamination by:
▪ Providing a comprehensive waste
program that accounts for hard to
handle items.
▪ Maximizing the amount of items we
handle through their entire preprocessing and processing life until they are ready to be beneficially
reused.
▪ Educating generators through all
mediums (print, in-person, social
media).
▪ Increasing outreach to students.
▪ Crafting an intentional approach to
solid waste management at events.
▪ Reaching our proposed new minimum
of 43% diversion.
Republic Owned and Operated
For post-collection, Republic Services
proposes to utilize as many Republic
Services operated facilities as possible, as
this is the only way to ensure responsible
handling of material. We recognize that
material does not get placed in a curbside
container, ready for end-of-life processing.
Decontamination and pre-processing are a
crucial step in preparing material for its full
potential. Post-collections efforts will include
the use of state-of the art processing
equipment and facilities that only Republic
Services has access to.
Republic Services will use a combination of
third-party employees, onsite sorting
equipment (operated by our third party
organics partner), the Mega THOR
depackager (operated by Republic Services)
for decontamination and pre-processing of
organic material. Material will then be sent
to either a composting site for Covered
Aerated Static Pile Composting (CASP) or
Windrow composting, or to the Republic
Services owned and operated anaerobic
digestor at North State Renewables. We
alone have the partnerships, equipment,
and facilities to maximize the beneficial
reuse of organic material.
Local staff conducts all post-collection audits
required by Senate Bill 1383, giving us
insight into processing constraints and
contamination levels.
For recycling, Republic sends material to a
fully permitted MRF to be sorted by
employees and state-of-the art machines.
For most recycling processers in the
industry, good recyclables will be bailed and
shipped else where in the world for reuse. At
least, that is the intent. Republic Services,
however, proposes to take things one step
further.
An Untapped Resource
In partnership with the City of Rancho
Cordova, we implemented the food waste
recycling program as required by Senate Bill
1383 into residential waste collection. This
program requires that customers divert their
Sustainable Initiatives Unique to
Republic Services
▪ Owner and Operator of diversion
processing facilities
▪ Leading the region in Organic Processing
▪ Polymer Center
Figure 33. SB 1383 Post Collection
Sampling is conducted by staff at the Elder
Creek Transfer Station.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 61
organic waste from the landfill. With only
partial participation, food waste recycling is
still an untapped potential. As we continue
education, and as other businesses and
event locations in the state get on board,
the participation of organics recycling will
increase, and the diversion rate with it. We
believe that diversion can only go up as we
continue to encourage participation.
State-of-the-art Organics
Processing
Republic Services owns and operates the
only depackager in the area. This machine,
located at the Elder Creek Transfer Station,
identifies contamination and separates it
from good food waste. Food waste is
transformed into a homogenous slurry that
is ready for digestion at our anaerobic
digestor in Oroville.
The North State Renewables facility recycles
food waste and other organics collected
from across Northern California. The
anaerobic digestion process breaks down
this organic material and creates biogas,
which can be used to generate electricity or
be converted into renewable natural gas to
fuel vehicles in Republic's fleet.
Today, the facility's operations are fully
circular, with biogas generating enough
electricity to power the facility. The nutrient
rich water created as a byproduct is applied
to a local compost facility just down the road
from North State Renewables.
Republic Services has extensive operations
in California to support organics recycling,
including six compost facilities and three
commercial food waste pre-processing sites.
The North State Renewables facility is the
Company's first anaerobic digester, and it is
operated by the Sacramento business unit.
In 2022, Republic Services recycled 1 million
tons of food and yard waste. Diverting this
organic material from a landfill provides a
climate benefit equivalent to removing the
annual emissions of 16,000 passenger
vehicles. Organics recycling directly supports
Republic's sustainability goal to increase
recovery and circularity of key materials
from the waste stream by 40% by 2030.
Rancho Cordova’s organic recyclable
materials will be either composted or taken
to North State Renewables. Residents could
eventually see their organic materials use to
power the vehicles servicing their
neighborhoods.
Our newly acquired anaerobic digestor will
offer another opportunity to show customers
the benefits of organic recycling by
introducing fuel and electricity as options for
what their organic recycling effort can
create. By using the anaerobic digestor, we
are able to directly apply resident’s organics
materials to benefit the larger Sacramento
region.
When Forward Landfill’s composting
operation is ready, Republic Services will be
able to process all of Rancho Cordova’s
organic waste ourselves.
Award Winning Organics
While we continue to make investments in
organic infrastructure and innovation,
Republic Services continues to be recognized
as a national leader in the movement.
In 2020, the National Waste & Recycling
Association named Republic Services the
2020 Organics Recycler of the Year.
Just two years later, the 2022 Organic
Management Facility of the Year award was
given to our Otay Landfill and Composting
facility in Southern California, also awarded
by the National Waste & Recycling
Association.
Figure 34. THOR Organics PreProcessing. Sacramento hosts a ribbon cutting for the new THOR machine.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 62
Additionally, our Otay Landfill & Composting
facility was awarded the 2022 Dave Hardy
Leadership in Organics Award by the
California Resource Recovery Association.
Otay was not only recognized for expanding
infrastructure to handle the organic
processing needs of the state, but for being
California’s first fully solar-powered compost
operation.
Plastic Circularity – Polymer
Center
There is a growing gap in the North
American supply chain for recovered plastics
to serve Consumer Packaged Goods (CPG)
manufacturers’ increasing goals as well as
state legislation mandating circularity. This
is driven by the inability for traditional
recycling centers to generate the CPG level
quality that manufacturers need, as well as
the barrier that exist for a third party to
aggregate enough volume to make such
business economically viable. Republic
Services has a solution for this challenge.
Understanding the Market
Plastic packaging in North America faces a
challenge to achieve circularity in recycling.
For example, the likelihood of a water bottle
in America becoming another water bottle is
slim. This is attributed to three key factors:
1) public education, 2) lack of proper
recycling opportunities, and 3) the ability of
the plastic material to be properly separated
and aggregated into a quality that
manufacturers can accept into their
production lines. Work on public education,
as well as comprehensive placement of
recycling containers throughout the
municipality, create a much higher
probability that plastics will make their way
to a modern recycling center, rather than a
landfill. However, once plastics arrive at a
modern recycling center, the technology
design at these facilities yields a bale that
contains a mix of cross-contamination,
which means the bale contains plastic
grades that are not optimized for the
increasing CPG goals and quality
Figure 35. Changing the American Plastics Supply Chain. Republic Services Plastic Polymer Centers will ensure a higher ratio of tons recovered achieve CPG circularity.
Our Polymer Center advances plastics
circularity, addressing an unserved
demand in the supply chain with a
solution that is unique to Republic
Services
▪ Of 14M tons of plastic packaging
generated in America today, only 2% is
recovered for circularity.
▪ Traditional MRF bales contain a cross
contamination of plastics that
downstream manufacturers do not seek.
▪ Manufacturers are increasing their CPG
goals for recovered content, creating an
unserved demand.
▪ Republic Services will produce highquality washed flakes and color-sorted recycled resins at our Polymer Center to
feed CPG goals of various manufacturing
partners
▪ Our operational approach is patentpending, and we hold an exclusive relationship with the technology
supplier.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 63
requirements. Currently, a majority of PET
that is recovered in a modern recycling
center is “downcycled” into carpet and
textiles.
Of roughly 14 million tons of North American
consumer packaging plastics that are
generated every year, 10M tons are
landfilled, and 2M tons are incinerated. Of
the 2M tons that are recovered through
modern recycling programs and centers,
1.7M tons are “downcycled,” while only 0.3M
tons (2%) can achieve circularity.
Current Flaws in Supply Chain
When a CPG manufacturer purchases bales
of plastics from a modern recycling center to
meet their goals for recovered plastic
content, they start with these “crosscontaminated” bales that are described above. Most CPG manufacturers are
targeting a specific grade of plastics that
they need in their process and have no use
for the remainder of the bale that is crosscontaminated. For example, a company targeting PET may purchase a bale of PET
water bottles, which also contains caps that
are HDPE, and weigh almost as much as the
PET bottle itself. In the manufacturer’s
process, they may strip off the caps to
obtain the targeted PET that they need, but
the remaining material that is not of any use
to them can be as much as 40% of the bale
(by weight). This “non-targeted residual”
often is disposed in a landfill rather than
being aggregated for benefit from a CPG
manufacturer that is seeking the HDPE.
This reality exposes a growing gap in the
plastic CPG supply chain, as manufacturers
need a higher quality aggregated stream of
targeted commodity than a modern
recycling center can yield.
Filling the Gap
Republic Services is uniquely able to close
this gap and address the growing demand in
the North American CPG plastics market.
We achieve this through our unwavering
commitment to sustainability and by
applying innovation and investment to yield
a better future for our planet.
Within the next year, we will open our first
Polymer Center, located in Las Vegas,
Nevada. This facility will be the first of its
kind in the industry and serve a refined huband-spoke model to serve our partner municipalities from the Northwest to Texas.
The Polymer Center will be designed to
centralize the complex and costly operations
to accurately separate the various grades of
plastics into high quality commodities that
meet CPG manufacturers’ target
requirements.
Because we are the first company to solve
this complex challenge, our operational
approach and technology designs are
patent-pending, and our relationship with
the company that manufactures the highly
specialized equipment is exclusive. These
two realities differentiate Republic Services
as the only partner in the industry that can
ensure your plastic recyclables have the
highest circularity.
To complement this, we are in discussions
with a growing list of CPG manufacturers
who want to partner with Republic Services
to secure a portion of these high-quality
plastic commodity tons, as it increases their
own ability to meet or exceed their ESG
goals to their shareholders.
Education & Outreach
Figure 36. Current Supply Chain Flaws. Existing CPG manufacturers often target a specific plastic stream, which leads to upwards of 40% of a MRF bale becoming “non-targeted residual”.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 64
We recognize that a critical component of
participation and proper separation lies in
education and outreach. Our educational
efforts will focus on recycling fundamentals
for recyclables and organic recyclable
materials in the form of “how-to” and best
practices campaigns, live educational
presentations and interactive activities,
education on the recyclables and organic
materials lifecycle, and contamination
awareness and contamination audit
programs.
Diversion Rate & Facilities
This contract’s goal of a 43% annual
diversion is attainable based on Republic’s
annual diversion results in Rancho Cordova
and other local franchised cities’ programs
while establishing a new ambitious and
achievable goal that sets a new standard of
diversion excellence in the Sacramento
region. Our collection process, postcollection process, and educational efforts will provide closer attainment of
CalRecycle’s goal of 75% reduction of
organic waste disposal in landfills.
Estimated tonnages of materials that drive
diversion are found in Appendix Item 10, for
each year of the contract.
Republic Services plans to use fully
permitted facilities found in Appendix 8.
Republic Services does not need any extra
time to “achieve” the minimum diversion
goal. We will begin achieving an annual
diversion of 43% int the first contract year.
Contamination Reduction
Republic Services will employ a strategy of
delivering direct education and outreach
listed in the Education Plan and
implementation of the residential cart
contamination audit program to reduce
contamination of recyclable and organic
recyclable materials. Understanding that
contamination creation is a behavioral issue,
Republic Services will focus its educational
efforts in the Education Plan to providing
easy-to-implement changes to the customer
disposal habits, provide new and impactful
information on the benefits of sorting
recyclable materials properly, and firsthand
application of the recycling fundamentals.
The residential cart contamination audit
program serves to educate as well as a
penalize those who have significant
contamination in their residential waste
carts. While contamination penalization acts
as a tangible consequence for not diverting
organic materials from the landfill as
required by law, the direct educational
opportunities are constructive in
transforming customer behavior.
The Education and Outreach plans for the
contract term will feature campaigns and
activities that will utilize social media paid
advertisement (Facebook and Instagram),
printed bill inserts, interactive and
educational booths, and direct mailers. The
education campaigns listed for the contract
year 2025 and theme for yearly campaigns
to-come will center on changing customer
behavior and informing them of the
immediate and long-term benefits of
participation in source-separation programs.
From the Education Plan, campaign two,
Container Contamination Awareness, and
campaign four, Rancho Cordova Super
Sorter, focus on equipping customers with
positive outcomes of successful sorting of
materials into the containers and the
byproducts of failed sorting of recyclable
materials.
Figure 37. Closed Loop Organics. Republic
Services is invested in the full life of an
item, from creation to recreation.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 65
Campaign two delivers a postcard to every
residential customer with easy-to-implement
steps to practice sorting materials properly.
The additional goal of this postcard is for
customers to post or store this outreach
piece in a place at home that is easily
accessible to use as reference.
Campaign four focuses on recognizing
customers who participate in the program
correctly by not contaminating their carts
serves to provide monetary credit to their
bill and thereby creating advocates for the
program.
Campaign three, Plastics Circularity and the
Food Waste Lifecycle, aims to educate
customers on the lifecycle of Recyclable
Materials and Organic Recyclable Materials
that are created when they sort correctly
and avoid contamination. This campaign
answers the question of: “Where does my
recycle or food waste go?”. By providing
insite to the lifecycle of these materials, we
offer the appendage that closes the loop on
how the benefits the customers directly after
disposal.
The residential cart contamination audit
program consists of a two-point approach to
the contamination monitoring program
required by Senate Bill 1383 and developed
with the City of Rancho Cordova for its
residents. The first point is the
contamination auditing, itself. Republic
Services employs a compliance advisor to
audit the residential carts, preferably on a
recycle week so all three carts are down at
the curb for examination. The compliance
advisor examines the top layer of the carts
contents to search for contamination. The
second point is the notification and
penalization for contaminated carts. In cases
where no contamination is found during the
audit, a “Good Job” cart tag will be left to
recognize the customer as participating in
the program correctly. For customers with
contamination found in either the recycling
cart or the organics cart, the compliance
advisor will leave a “Contamination Notice”
tag on the contaminated carts with
information on the reason for the tag,
educational (no fee assessed) or penalty
(fee assessed). Contaminated carts will be
logged into Republic Services customer
maintenance software and attached to their
account. For accounts with a fee assessed,
the customer will see the fee applied to their
next bill as a line item with the
accompanying fee amount.
Emissions
EVs and CNG vehicles are the most clear
choice when it comes reducing emissions at
the tailpipe. Republic Services is committed
to procuring an all new CNG fleet by July 1,
2026. Additionally, Republic Servies is
prepared to begin discussions with the City
about our part in electrifying the future.
Street Wear & Tear
It is no secret that waste trucks are heavy
and that there is a direct impact on city
streets. We have two ways of addressing
this.
Firstly, we train drivers how to avoid
overages and how to understand their route
and their load.
Secondly, we try to reduce the number of
truck passes by getting it right the first
time. Every time a missed pickup is called in
and a truck is dispatched to return to a
customer, that increases the amount of time
a truck is on a city-road. While we do not
hesitate to return to customers and give
them the best customer service possible, we
Figure 38. COVID Outreach. Republic
Services delivers food to a Rancho Cordova
food drive.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 66
recognize that some of these re-trips could
be reduced if we completed services
correctly and fully the first time.
Environmental Stewardship
We’re committed to partnering with
customers to create a more sustainable
world. This is our company vision, which is
intentionally ambitious because we believe
we are uniquely positioned to help our
customers achieve their own sustainability
goals. Through landfill and fleet innovation,
recycling and circularity of key materials,
and renewable energy production, we’re
committed to environmentally responsible
operations that increase efficiency, grow our
business, and drive performance of our
customers’ goals.
When supporting a local non-profit or
selecting a local vendor, we try to choose
organizations that align with our promise –
creating a more sustainable world. We use
local when possible and allowed for.
Some other efforts we take at the local,
internal level, include printing all outreach
on paper with 30% recycled content,
utilizing an internal 3-bin system at all our
offices, using reusable kitchen ware in the
office, carpooling to off-site meetings, using
local restaurants to cater our events and
celebrations, etc.
An example of this was during the first few
months of the Covid-19 pandemic. We
recognized that many local businesses were
struggling. In response, we decided to
support our employees, their families, and
local businesses all at once. We purchased
large quantities of hand sanitizer from local
distillery J.J. Pfister so our employees could
stay safe. Additionally, we purchased meals
for our front-line employees to take home to
their families, using local restaurants such
as Pho Fresh, El Favorito, and Cattlemens.
Additionally, we support local organizations,
such as Leadership Rancho Cordova (LRC).
The Sustainability Advisor previously
assigned to the City graduated Leadership in
2023, with the City’s new Sustainability
Advisor beginning Leadership just this
month.
Doing our part to help the planet and
support local businesses is just one way we
are Committed to Serve our communities.
Hazardous Waste
In addition to meeting the base recycling
and waste needs of Rancho Cordova is
important to recognize that additional waste
is generated daily in your community that
the residents and commercial owners do not
know how to properly dispose.
▪ Household hazardous waste
▪ Electronic materials
▪ Medical/sharps
▪ Bulbs & batteries
Household hazardous waste. Household
hazardous waste consists of materials that
pose potential threats to people and the
environment, including but not limited to:
products marked “flammable,” “poisonous,”
or “hazardous”, aerosols, motor oil or
canned fuel, fats, oils, grease, paint cans
(latex and oil-based), pool chemicals,
solvents, household cleaning products,
mercury thermometers, personal care
products (e.g. medicine, sunscreen, insect
repellent, etc.), medicine, lead, acid/wet
cell/lithium batteries, toxic materials,
propane/oxygen/helium tanks,
Figure 39. Covid Outreach. Republic
Services purchases food from Cattlemens in
Rancho Cordova during COVID-19
pandemic.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 67
matches/lighters/flares/ fireworks, oxygen,
and small engines.
Republic Services has programs curbside
collection programs for some of these
special collection items. Additionally, we
provide outreach to resident about which
items we do not currently handle, and how
they can safely dispose of them.
If the City is interested in contracting with
Republic Services to handle more of these
items, we are happy to discuss. Our recent
acquisition of US Ecology gives us the
resources we need to safely handle
hazardous waste.
E-Waste. The proliferation of electronics
hardware in this digital age has created a
growing need for safe, secure, and
responsible electronics recycling programs.
Not only do customers need to protect
sensitive data from theft, but they must also
do their part to prevent hazardous chemicals
and elements from polluting the
environment. We accept E-waste through
the bulk pickup program. Items with
hazardous material such as cathode ray
tubes (CRTs) are collectes by a flat-bed
truck, brought to the Elder Creek Transfer
Station, and disposed of by a third party
partner who responsible manages such
material.
Household batteries. Today, communities
and businesses face an increasing number of
compliance requirements related to the
disposal of battery waste items. These items
contain mercury, lead, or other hazardous
materials that should not be thrown away
with regular waste. Keeping up with
compliance requirements can be timeconsuming and burdensome. This program is easily added into our normal routes
without the addition of another truck on the
road, and without the customer having to
pick up the phone. Our recycle driver
collects bags of batteries curbside and
brings them to the Elder Creek Transfer
Station for responsible disposal by a third
part partner.
Medical Sharps. Republic Services offers a
straightforward, cost-effective, confidential
and convenient method for proper disposal
of sharps waste. Every year, millions of
people use needles and syringes to manage
medical conditions at home. This waste
stream should never be mixed with
household waste, as it poses a health and
safety risk for industry workers. Republic
Services offers customers a free scheduled
pickup service for medical sharps. Kits are
ideal for people who use needles at home to
treat diabetes, arthritis, cancer or other
medical conditions. It's an environmentally
responsible way to dispose of the increasing
amount of home-generated sharps waste
while keeping the community safe.
Education and
Outreach Plan
Public education is critical to
maintaining an efficient and costFigure 40. US Ecology in Northern California is welcomed by Republic Services
of Sacramento.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 68
effective program for environmental
services in your community.
The goal of Republic Services’ public
education and outreach program is to
educate residents on industry trends and
best practices, and the specific programs in
your contract. We do this by engaging
community groups and business
associations, to educate residents and
businesses about the key elements of the
program, including relevant program
changes, and highlighting customer service,
cost, environmental benefits and state
requirements.
Republic Services believes that education
and outreach are the keys to a sustainable
program that benefits all parties. Republic’s
outreach plan combines programs that are
contractually required and specified and
“campaigns” that evolve from year to year.
We understand that for a message to stick,
our audience needs to see the message
more than once. Additionally, it is growing
harder and harder to catch and sustain
someone’s attention. That is why we believe
in a multi-faceted outreach approach that
includes social media, print outreach, inperson interactions, and youth programs.
Continuing Programs
Neighborhood Presentations. Republic
Services maintains a relationship with key
neighborhood groups in the city, such as the
Volunteers in Neighborhood Services
(VINS). Republic Services reaches out to
them at least once per year, and more when
large changes are happening. We are always
happy to give presentations, answer
questions, and assist neighborhood groups
in programs.
Annual Collection Service Guide. Each
year during the term of this Agreement,
Republic shall publish and distribute a guide
to all Residential Customers regarding
Residential Services programs. The guide
shall contain at a minimum, street sweeping
information, definitions of the materials to
be collected, procedures for setting out the
materials, calendar for setting out
recyclables. Overview of the curbside bulky
item collection, appointment based sharps
collection, mail back sharps collection,
curbside household battery collection,
holiday tree recycling, used motor oil and
filter collection, materials accepted yearround, free annual drop-off at the Elder Creek Transfer Station, and proper HHW
disposal. Republic Services will provide this
guide no later than Dec 1 every year.
Composting Classes. Republic Services
has made relationships with backyard
composting instructors and venues to hold
such classes. Republic Services will host a
minimum of three (3) home composting
classes annually. Classes shall be held within
the City of Rancho Cordova and shall
educate residents on how to compost at
home. Each participant shall receive a free
bag of starter compost and a backyard
composting bin.
Figure 41. Engaging kids through
schools. We believe that providing an
environmental education to students will
build a foundation and an appreciation to
preserving and
protecting the planet.
Education & Outreach
▪ Direct Access to Folsom Cordova Unified
School District as the contracted
commercial hauler
▪ 18 years of experience to refine our
approach to educating residents in
Rancho Cordova
▪ Professional corporate graphic design
and marketing departments help create
professional & purposeful pieces
▪ Facility Tours
▪ Age-based curriculum available online
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 69
Oops Tags. Oops tags are our first line of
education for residents that have placed
unacceptable items at the curb for
collection. Drivers and route supervisors will
leave an oops tag with the resident if a
material cannot be picked up. Oops tags will
provide the reason why the item was not
picked up as well as a phone number to call
for further follow up information.
Holiday Tree Collection Outreach. Two
(2) weeks prior to holiday tree collection
events, Republic Services will place an
advertisement in the local newspaper
notifying service recipients of the tree
collection event schedule. Republic shall also
publicize availability of holiday tree
Collection events through online and social
media channels.
Bill Messages. On each bill, Republic shall
include a brief statement to Residential
Customers providing service-related
announcements such as messages about
new services, the on-call clean-up and Bulky
Item pick-up services, proper handling of
Household Hazardous Waste, holiday tree
Collection, etc.
Website Resources. Republic Services has
a landing page that appears whenever a
Rancho Cordova address is put in. The page
is continuously updated with the most
recent guides and information.
Events. Republic Services will attend city
events and sponsor educational, interactive
booths.
Campaigns
Republic Services will partner with the City
in efforts to increase residential diversion.
Listed here are potential outreach
“campaigns” and education programs that
Republic Services will execute as part of the
education and outreach campaign
requirements.
Outreach discussed in this plan aims to
achieve high participation and diversion
through Recycling and Organic Recyclable
Material Collection programs and best
practices promotions. Campaigns will consist
of an educational theme or topic and
accompanying outreach distribution
mediums, which may include social media
advertisements (ads), newsprint
advertisements, direct mailers, events, and
other printed or digitized collateral.
This campaign plan is for year one of the
contract and will be followed up with a new
annual education and outreach plan to be
presented to the City for approval or
revision no later than September 30 of each
year of the contract.
Some of the proposed campaigns have been
proven to work in the past. Some, like the
event campaign, are new and were created
in an effort to solve an ongoing problem we
see in the City.
Campaign 1
Container Contamination Awareness
To reduce contamination in collected
material, Republic Services will promote
methods of sorting recyclables and organic
materials at home. The contents of this
effort will include the most common
contaminants, information on the container
contamination audit process, best methods
to reduce contamination, and benefits of
participating in the program by sorting
waste properly.
▪ Postcard. We will send a 6”x9”
postcards, front and back, about cart
contamination and the proper
procedure for recycling food waste to
all homes in the city.
▪ Social Media Ad. We will run a twoweek-long social media ad, in the relevant zip codes, about cart
Figure 42. Community Events such as
Meet the Machines is a perfect way to
engage the community.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 70
contamination and the proper
procedure for recycling food waste.
▪ Newspaper Ad. We will run a
Newspaper Ad through a local
newspaper.
▪ Educational Booths. We will
provide printed collateral and other
resources at events within the city at
which we provide an educational
booth.
Campaign 2
Recyclables and Organics Best Practices
To encourage participation in Recycling and
Organic Recyclable Material Collection
programs, Republic Services will advertise
four of the top best practices to provide
residents with an improved recycling toolkit.
These practices may include useful kitchen
pail methods, methods to avoid foul odors
from recycled food waste, tips for backyard
composting, and steps to ensure the
recyclability of your blue cart recyclables.
Each best practice will be delivered as a
social media advertisement on Facebook and
will run for two weeks.
This Campaign can be substituted for a “Did
you know” series with information on
organics lifecycle, HHW disposal options for
Rancho Cordova customers, etc.
▪ Social Media Advertisement. We
will run four (4) two-week-long social
media ads, in the relevant zip codes,
promoting the best practices for
participating in the Recycling and
Organic Recyclable Material
Collection programs. We will spend a
minimum of $500 toward each
advertisement to significantly
promote the content.
▪ Best Practices flyer. We will create
a flyer containing at least the four
best practices chosen to be promoted
through social media advertisement.
▪ Billboard. We will pay for a billboard
or other large physical medium for
advertisement. We will collaborate
with the City for the best use of the
billboard in regard to this campaign
and the overall efforts of solid waste
education.
Campaign 3
Plastic Circulatory and the Food Waste Lifestyle
To generate participation in collection
programs and educate customers on the
recyclables and organic recyclables
lifecycles, we will provide outreach directed
at all neighborhoods in the city on the
lifecycle of organic recyclable materials and
recyclables collected through curbside waste
Figure 43. Outreach designed in partnership with Rancho Cordova and deployed by Republic Services in the past two years.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 71
services. We will distribute bill insert to
customers receiving paper bills and provide
the bill insert as a flyer at educational
booths attended during the year. Along with
the flyer, there will be an interactive activity
component to the educational booths that
foces on understanding the lifecycle of the
materials sorted into the recycling and
organic waste carts.
▪ Bill Insert. We will design flyer with
the Plastics Circularity and Organic
Waste Lifecycle to be included with
customer bills. This flyer will be email
to customer database.
▪ Educational Booth. We will create a
physical, interactive exhibit including
components of the Plastics Circularity
and Organic Waste Lifecycle to be
displayed at no less than three (3)
educational booths at city-sponsored
events.
▪ Social Media Ad. We will run two
(2) two-week-long social media ad
Plastics Circularity and Organic Waste
Lifecycle.
Campaign 4
Rancho Cordova Super Sorter
To recognize active participants in the
recycling and organic recycling programs,
this campaign will award one customer each
month who meets the qualifications of
“Super Sorter” as indicated below. The
purpose of this campaign is to increase
diversion and reduce the “problem” areas of
the Republic’s service areas where
improvements can be maximized. Republic
Services will audit select neighborhoods and
pick a total of twelve (12) homes to be
credited. This campaign will take place over
the course of a one calendar year period.
Residents who achieve all campaign
collection requirements at the time of audit
will be entered to win a one (1) month bill
relief credit, so long as their account is in
good standing.
▪ “Super Sorter” qualifications.
Customers will be deemed “Super
Sorters” will qualify by doing each of
the following:
▪ Place all carts out for collection by
6:00 AM
▪ Face carts the proper direction with
lids completely closed.
▪ Space carts three (3) feet apart from
other carts and spaced six (6) feet
apart from all other objects (or
simply safely apart wherever
possible)
▪ Sort all waste materials into the
correct cart.
Deliverables include:
▪ Contamination Notice. We will
provide contamination audit tag for
carts where contaminated contents
are found. Contamination audit tag
will be attached on contaminated
carts whether the contamination
warrants a penalty fee or does not
warrant a penalty fee. The goal is to
educate at every opportunity to
create more “Super Sorters”.
▪ Social Media Advertisement. We
will create a boosted social media ad
to run on social media for one (1)
week every second month of each
quarter. Advertising will focus on
proper material sorting and proper
service day procedures.
Figure 44. Event carts and services have
the potential to support the local diversion
and education effort, instead of being a
burden.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 72
Campaign 5
Sustainability in Events
City events are a great opportunity to
disperse information on recycling practices
and solid waste services provided.
Furthermore, they are an opportunity to
capture the right material in the right
container. Every event that does not have
proper container, signage, and training, is a
lost opportunity. When customers see that
the City is serious about recycling and
organic waste recycling, it reinforces our
message: recycling and organic waste
recycling are here to stay.
▪ Ocean Event Carts. We will order
new event carts made from
20%+PCR content, specifically from
plastics collected from ocean and
other large bodies of water. The cart
body colors will be black for trash,
blue for recycle, and brown for food
wasteThe total amount of carts
ordered will be able to service the
City’s biggest event of the year, the
4 th of July Celebration.
What sets these carts apart from the current
event carts is three things.
▪ Strategically Placed Labels. The cart
labels will be strategically placed so that
if the lid is open through the entirety of
the event, the message will still be seen
by event goers. The carts will be full
body colored. We are in discussions with
Rehrig about possibly placement of hot
stamps and in mold graphics.
▪ Ocean Plastic. These carts will have
some PCR sourced from plastic ocean
debris. Our partner Rehrig is able to
provide us this unique cart that is
perfectly in line with our vision and
Rancho Cordova’s Climate Action &
Adaptation Plan.
▪ Signage. We will design signage to
display for the carts and for the event
boxes used at events. The signage will
include items allowed to be disposed of
in the containers using graphics and
labels. The items included in the signage
will be common items used at events
such as plastic silverware, plastic and
foam cups, food-soiled paper items such
as paper plates and napkins, straws,
food takeout containers, etc. The default
“sign” or “label” does not quite capture
the items we are accustomed to seeing
at events.
Besides the new carts and improved
labeling/signage to accompany them, here
are some deliverables that will make Rancho
Cordova’s events go above and beyond:
▪ Event Guides. We will create
educational and event coordinationbased collateral for use by event coordinators, by event staff, event
vendors, and for event attendees.
– For event coordinators, we will create
a best-practices guide to help them
navigate the solid waste aspect of an
event. This can include a protocol for
requesting event services from
Republic Services, tips and tricks for
cart placement, why proper separation
matter, how to encourage vendors to
invest in the plan, best practices for
where containers should be and how
they should be paired together, how
they can train volunteers/staff who
handle waste throughout the day, etc.
– For event staff, we will create a onepager (front and back) with a list of the most common materials to be
disposed of in each bin. Event staff will
be able to study the content or keep
on their person so answer disposal
questions.
– For event vendors, we will create a
welcome flyer that describes general
Figure 45. Summer Camp Tour at Elder
Creek Transfer Station in 2023.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 73
expectations in regard to proper
disposal. It will also include tips for
them to help reduce the distribution of
“non-recyclable” items
▪ Sustainable Events Training. We
will host a training for Cordova
Community Council and any City staff
who plan or coordinate events. The
training content will encompass the
new events services carts, updates
and resources, strategies to make
the event more sustainable through
solid waste services, best practices
for waste service coordination and
sorting, and a Q&A segment.
School Outreach
Republic Services understands that it is the
intent of the city to accept a check for
$100,000 in lieu of a full-time coordinator
who provides school presentations. We are
prepared for that to change from year-toyear, and to accommodate. Additionally, Republic Services has an extra enhanced
school presentation program to propose.
Republic Services will develop and distribute
educational material and presentations to
Rancho Cordova schools regardless of the
City electing to receive the community
outreach check or not.
Republic Services plans to partner with
Mackenzie Weiser and Splash Water and
Wildlife Education (Splash) or another thirdparty to research, develop, and distribute education to students of all ages in Rancho
Cordova schools. The program will
encompass topics including the history and
future of environmental services, plastic
circularity, waste lifecycles, and food waste
recycling at home and at school.
Additionally, Republic Services will seek the
City’s feedback and suggestions on the
scope and implementation of the program.
The content of the program will be tailored
to the grade level of the student audience
and the distribution setting of the collateral
or presentation. The distribution of the
education will be determined by the
guidance and expertise of the City and its
schools, Splash, and Republic Services but
could come in the form of printed materials,
school assembly seminars, educational
booths at school events, or interactive
classroom presentations.
Through the act of fostering relationship in
the community, Republic Services has found
partners like Splash whose visions are
aligned with that of Republic Services.
Partnerships such as this are mutually
beneficial for Splash, Republic Services, and
the City of Rancho Cordova.
Education and Outreach
Financial Contribution
Republic Services proposes inserting
$40,000 on line 2383 of the draft franchise
agreement. This amount would cover four
(4) campaigns, and any additional money
would go to the City. For reference, during
SB 1383 implementation, this number was
$35,000 in year 1.
Republic Services will execute five
campaigns in year 1, with the Event
campaign being a one-time start-up
campaign. All subsequent years, Republic
Services will conduct four (4) campaigns.
Education and Outreach programs and
services required elsewhere in the draft
franchise agreement do not count toward
the $40,000. The $40,00 is reserved for
campaigns and additional outreach not
specified in the contract. The below
education and outreach programs and
services will be funded by Republic Services
without depleting the $40,000:
▪ Neighborhood presentations
▪ Annual customer service guide
▪ Compost workshops
▪ Oops Tags
▪ Scholarships
▪ Holiday tree collection advertisements
▪ Price increase bill inserts
▪ School presentations
▪ Events (booths, giveaways, collateral)
▪ Website Resources
▪ Oops Tags and Contamination Audit Tags
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 74
Forms
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 75
Form A: Communication Protocol
ITEM 20.1. ATTACHMENT 4
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 77
Form B: Proposer’s Statement of Organization
ITEM 20.1. ATTACHMENT 4
Form B
PROPOSER’S STATEMENT OF ORGANIZATION
Form of Business Concern:
1. Full Name of Business Concern (Proposer)
Principal Business Address:
2. Principal Contact Person(s):
Name:
Phone Number:
3. Corporation Partnership Joint Venture LLC Other:
If a corporation, in what state incorporated:
Name, Title
Name, Title
Address
Address
Date Incorporated:
Provide names of partners or officers, as appropriate, and indicate if the individual has the authority to sign in name of Proposer. Provide proof of the ability of the individuals so named to legally Bind the Proposer.
4. Month Day Year
5. If a Joint Venture, LLC, or Partnership, date of Agreement:
Month Day Year
ITEM 20.1. ATTACHMENT 4
Form B (continued)
PROPOSER’S STATEMENT OF ORGANIZATION
Phone Number
Name
Email Address
Address
Phone Number
Name
Email Address
Address
List all subcontractors participating in this Residential Solid Waste Services and Street Sweeping Contract:
6. a)
b)
Outline specific areas of responsibility for each firm listed in Question 7. Please include total hours and percentage of time subcontractor will spend on the project.
7. a)
b)
c)
d)
8. Identify the provisions of any agreement between parties which assigns legal or financial liabilities or responsibilities:
9. If responding firm(s) are a partially or fully-owned subsidiary of another firm, or share common ownership with another firm, please identify the firms and relationships.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 80
Form C: Certification of Non-Gratuities
ITEM 20.1. ATTACHMENT 4
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 82
Form D: Container Specifications
ITEM 20.1. ATTACHMENT 4
Form D
NEW OR REUSED CART SPECIFICATIONS
(complete one form for each service offered)
1. Select Services Provided 2. Will the Container Be New or Used? Garbage New
Recyclable Material
Organic Recyclable Material
(Yard Trimmings and Food Waste)
3. Manufacturer:
4. Material of Construction:
5. Recycled Content (percentage):
6. Manufacturing Method (rotational molding, injection molding, other):
ITEM 20.1. ATTACHMENT 4
Form D
NEW OR REUSED CART SPECIFICATIONS
(complete one form for each service offered)
1. Select Services Provided 2. Will the Container Be New or Used? Garbage New
Recyclable Material
Organic Recyclable Material
(Yard Trimmings and Food Waste)
3. Manufacturer:
4. Material of Construction:
5. Recycled Content (percentage):
6. Manufacturing Method (rotational molding, injection molding, other):
ITEM 20.1. ATTACHMENT 4
Form D
NEW OR REUSED CART SPECIFICATIONS
(complete one form for each service offered)
1. Select Services Provided 2. Will the Container Be New or Used? Garbage New
Recyclable Material
Organic Recyclable Material
(Yard Trimmings and Food Waste)
3. Manufacturer:
4. Material of Construction:
5. Recycled Content (percentage):
6. Manufacturing Method (rotational molding, injection molding, other):
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 86
Form E: Vehicle Specifications
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova | Solid Waste Services RFP Page 51 of 61 Form E
VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided/indicate new or used)
1. Select Service:
Garbage Recyclable Material Organic Recyclable
Material Other: ______________
New or Refurbished
2. Manufacturer and Model
a. Cab and Chassis _____________________________
b. Body _____________________________
c. Engine _____________________________
d. Transmission _____________________________
3. Cab and Chassis:
a. Cab Height _____________________________
b. Number of Axles _____________________________
c. Overall Length with Body Mounted _____________________________
4. Body:
a. Type of Body _____________________________
b. Rated Capacity _____________________________
c. Practical or Net Capacity _____________________________ d. No. of Collection Compartments ____________
e. Net Capacity of Each Compartment ___________ cubic yards f. Overall Body Length ___________ inches
g. Body Height ___________ inches
h. Body Width ___________ inches
i. Loading Height Above Ground ____________ Minimum
(inches)
____________ Maximum
(inches)
5. Weight ____________ GVW (lbs.) ____________ Tare (lbs.)
6. Will the vehicles be owned, leased, or
other?
7. Purchase/lease cost of each vehicle $ _____________
8. Fuel type ____________
9. Fuel usage ___________ mpg
10. Emissions rating
11. CO ___________ g/bhp/hr.
12. HC (total hydrocarbons) ___________ g/bhp/hr.
13. NOx ___________ g/bhp/hr.
a. Particulate Matter ___________ g/bhp/hr.
b. Safety Features
c. Color
d. GPS Monitoring and Tracking
Features
PETERBILT 520
HEIL DURAPACK RAPID RAIL
CUMMINS ISLG NZ
ALLISON 3000RDS
4 AUTOMATED SIDE LOADER
28 YARDS
28 YARDS
1 28 YARDS
57,500LBS
114 INCHES
399 INCHES
312 INCHES
144 INCHES
94 INCHES
175 INCHES 190 INCHES
CNG
Blue
Enabled
Reverse Beeping to warn surrounding pedestrians and vehicles, In-cab cameras that speak to you when unsafe driving is detected.
Owned
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova | Solid Waste Services RFP Page 51 of 61 Form E
VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided/indicate new or used)
1. Select Service:
Garbage Recyclable Material Organic Recyclable
Material Other: ______________
New or Refurbished
2. Manufacturer and Model
a. Cab and Chassis _____________________________
b. Body _____________________________
c. Engine _____________________________
d. Transmission _____________________________
3. Cab and Chassis:
a. Cab Height _____________________________
b. Number of Axles _____________________________
c. Overall Length with Body Mounted _____________________________
4. Body:
a. Type of Body _____________________________
b. Rated Capacity _____________________________
c. Practical or Net Capacity _____________________________ d. No. of Collection Compartments ____________
e. Net Capacity of Each Compartment ___________ cubic yards f. Overall Body Length ___________ inches
g. Body Height ___________ inches
h. Body Width ___________ inches
i. Loading Height Above Ground ____________ Minimum
(inches)
____________ Maximum
(inches)
5. Weight ____________ GVW (lbs.) ____________ Tare (lbs.)
6. Will the vehicles be owned, leased, or
other?
7. Purchase/lease cost of each vehicle $ _____________
8. Fuel type ____________
9. Fuel usage ___________ mpg
10. Emissions rating
11. CO ___________ g/bhp/hr.
12. HC (total hydrocarbons) ___________ g/bhp/hr.
13. NOx ___________ g/bhp/hr.
a. Particulate Matter ___________ g/bhp/hr.
b. Safety Features
c. Color
d. GPS Monitoring and Tracking
Features
PETERBILT 520
HEIL COMMAND SST
CUMMINS LN9 CNG
103 INCHES
4 392 INCHES
AUTOMATED SIDE LOADER
28 YARDS
10 TONS
1 28 YARDS
294 INCHES
143 INCHES
94 INCHES
156 INCHES 192 INCHES
57,500LBS
ALLISON 3000RDS
CNG
OWNED
Enabled
Blue
Reverse Beeping to warn surrounding pedestrians and vehicles, In-cab cameras that speak to you when unsafe driving is detected ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova | Solid Waste Services RFP Page 51 of 61 Form E
VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided/indicate new or used)
1. Select Service:
Garbage Recyclable Material Organic Recyclable
Material Other: ______________
New or Refurbished
2. Manufacturer and Model
a. Cab and Chassis _____________________________
b. Body _____________________________
c. Engine _____________________________
d. Transmission _____________________________
3. Cab and Chassis:
a. Cab Height _____________________________
b. Number of Axles _____________________________
c. Overall Length with Body Mounted _____________________________
4. Body:
a. Type of Body _____________________________
b. Rated Capacity _____________________________
c. Practical or Net Capacity _____________________________ d. No. of Collection Compartments ____________
e. Net Capacity of Each Compartment ___________ cubic yards f. Overall Body Length ___________ inches
g. Body Height ___________ inches
h. Body Width ___________ inches
i. Loading Height Above Ground ____________ Minimum
(inches)
____________ Maximum
(inches)
5. Weight ____________ GVW (lbs.) ____________ Tare (lbs.)
6. Will the vehicles be owned, leased, or
other?
7. Purchase/lease cost of each vehicle $ _____________
8. Fuel type ____________
9. Fuel usage ___________ mpg
10. Emissions rating
11. CO ___________ g/bhp/hr.
12. HC (total hydrocarbons) ___________ g/bhp/hr.
13. NOx ___________ g/bhp/hr.
a. Particulate Matter ___________ g/bhp/hr.
b. Safety Features
c. Color
d. GPS Monitoring and Tracking
Features
AUTOCAR EXPEDITOR
HEIL CUROTTO
CUMMINS ISLG
ALLISON 3000RDS
100 INCHES
4 391 INCHES
RESIDENTIAL FRONTLOADER
28 YARDS
28 YARDS
1 28 YARDS
391 INCHES
160 INCHES
100 INCHES
244 256
57500LBS
OWNED
CNG
Blue
Reverse Beeping to warn surrounding pedestrians and vehicles, In-cab cameras that speak to you when unsafe driving is detected Enabled
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova | Solid Waste Services RFP Page 51 of 61 Form E
VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided/indicate new or used)
1. Select Service:
Garbage Recyclable Material Organic Recyclable
Material Other: ______________
New or Refurbished
2. Manufacturer and Model
a. Cab and Chassis _____________________________
b. Body _____________________________
c. Engine _____________________________
d. Transmission _____________________________
3. Cab and Chassis:
a. Cab Height _____________________________
b. Number of Axles _____________________________
c. Overall Length with Body Mounted _____________________________
4. Body:
a. Type of Body _____________________________
b. Rated Capacity _____________________________
c. Practical or Net Capacity _____________________________ d. No. of Collection Compartments ____________
e. Net Capacity of Each Compartment ___________ cubic yards f. Overall Body Length ___________ inches
g. Body Height ___________ inches
h. Body Width ___________ inches
i. Loading Height Above Ground ____________ Minimum
(inches)
____________ Maximum
(inches)
5. Weight ____________ GVW (lbs.) ____________ Tare (lbs.)
6. Will the vehicles be owned, leased, or
other?
7. Purchase/lease cost of each vehicle $ _____________
8. Fuel type ____________
9. Fuel usage ___________ mpg
10. Emissions rating
11. CO ___________ g/bhp/hr.
12. HC (total hydrocarbons) ___________ g/bhp/hr.
13. NOx ___________ g/bhp/hr.
a. Particulate Matter ___________ g/bhp/hr.
b. Safety Features
c. Color
d. GPS Monitoring and Tracking
Features
PETERBILT 520
4 28 YARDS
10 TONS
1 28 YARDS
57,500LBS
ALLISON 3000RDS
MCNEILUS MERIDIAN
CUMMINS ISLG
100 INCHES
408 INCHES
375 INCHES
162 INCHES
96 INCHES
252 INCHES 264 INCHES
RESIDENTIAL FRONT END LOADER
CNG
OWNED
Blue
Enabled
Reverse Beeping to warn surrounding pedestrians and vehicles, In-cab cameras that speak to you when unsafe driving is detected ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova | Solid Waste Services RFP Page 51 of 61 Form E
VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided/indicate new or used)
1. Select Service:
Garbage Recyclable Material Organic Recyclable
Material Other: ______________
New or Refurbished
2. Manufacturer and Model
a. Cab and Chassis _____________________________
b. Body _____________________________
c. Engine _____________________________
d. Transmission _____________________________
3. Cab and Chassis:
a. Cab Height _____________________________
b. Number of Axles _____________________________
c. Overall Length with Body Mounted _____________________________
4. Body:
a. Type of Body _____________________________
b. Rated Capacity _____________________________
c. Practical or Net Capacity _____________________________ d. No. of Collection Compartments ____________
e. Net Capacity of Each Compartment ___________ cubic yards f. Overall Body Length ___________ inches
g. Body Height ___________ inches
h. Body Width ___________ inches
i. Loading Height Above Ground ____________ Minimum
(inches)
____________ Maximum
(inches)
5. Weight ____________ GVW (lbs.) ____________ Tare (lbs.)
6. Will the vehicles be owned, leased, or
other?
7. Purchase/lease cost of each vehicle $ _____________
8. Fuel type ____________
9. Fuel usage ___________ mpg
10. Emissions rating
11. CO ___________ g/bhp/hr.
12. HC (total hydrocarbons) ___________ g/bhp/hr.
13. NOx ___________ g/bhp/hr.
a. Particulate Matter ___________ g/bhp/hr.
b. Safety Features
c. Color
d. GPS Monitoring and Tracking
Features
BULKY WASTE
PETERBILT 520
CUMMINS ISLG
ALLISON 3000RDS
HEIL STANDARD REAR LOADER
4 REAR END LOADER
32 YARDS
32 YARDS
1 32 YARDS
OWNED
CNG
120 INCHES
471 INCHES
351 INCHES
142 INCHES
94 INCHES
46 INCHES 96 INCHES
58000LBS
Blue
Enabled
Reverse Beeping to warn surrounding pedestrians and vehicles, In-cab cameras that speak to you when unsafe driving is detected ITEM 20.1. ATTACHMENT 4
Form E
VEHICLE SPECIFICATIONS
(complete one form for each vehicle of service provided - indicate new or used)
1. Select Service
Garbage Recyclable Material Organic Recylable
Material Other:
New or Refurbished
2. Manufacturer and Model
a. Cab and Chassis
b. Body
c. Engine
d. Transmission
3. Cab and Chassis:
a. Cab Height
b. Number of Axles
c. Overall Length with Body Mounted
4. Body:
a. Type of Body
b. Rated Capacity
c. Practical or Net Capacity
d. Number of Collection Compartments
e. Net Capacity of Each Compartment cubic yards
f. Overall Body Length inches
g. Body Height inches
h. Body Width inches
i. Loading Height Above Ground Minimum
(inches)
Maximum
(inches)
5. Weight GVW (lbs.) Tare (lbs.)
6. Will the Vehicles be Owned, Leased, or Other?
7. Purchase / Lease Cost of Each Vehicle $
8. Fuel Type
9. Fuel Usage mpg
10. Fuel Usage g/bhp/hr.
11. CO g/bhp/hr.
12. HC (total hydrocarbons) g/bhp/hr.
13. Nox g/bhp/hr.
a. Particulate Matter g/bhp/hr.
b. Safety Features
c. Color
d. GPS Monitoring and Tracking Features
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 93
Form F: Non-Collusion Affidavit of Proposer
ITEM 20.1. ATTACHMENT 4
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 95
Form G: Service Recipient Rate Proposal
Summary and Signature
ITEM 20.1. ATTACHMENT 4
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 97
Form H: Pass/Fail Requirements
ITEM 20.1. ATTACHMENT 4
ITEM 20.1. ATTACHMENT 4
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 100
Form I: Notice to Proposers Regarding
Contractual Requirements
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova | Solid Waste Services RFP Page 56 of 61 FORM I: NOTICE TO PROPOSERS REGARDING CONTRACTUAL REQUIREMENTS Residential Solid Waste Services and Street Sweeping Contract City of Rancho Cordova, California
1. SUMMARY OF CONTRACT REQUIREMENTS
a. A contract is required for any service performed on behalf of the City. Work cannot begin until the contract has been fully executed by both parties.
2. SUMMARY OF INSURANCE REQUIREMENTS
a. These are the Insurance Requirements for Proposers providing services or supplies to the City. By agreeing to perform the work or submitting a proposal, you verify that you comply with and agree to be bound by these requirements. When Contract documents are executed, the actual Contract language and Insurance Requirements may include additional provisions as deemed appropriate by City’s Risk Manager.
b. You should check with your Insurance advisors to verify compliance and determine if additional coverage or limits may be needed to adequately insure your obligations under this agreement. These are the minimum required and do not in any way represent or imply that such coverage is sufficient to adequately cover the Proposer’s liability under this agreement. The full coverage and limits afforded under Proposer’s policies of Insurance shall be available to Buyer and these Insurance Requirements shall not in any way act to reduce coverage that is broader or includes higher limits than those required. The Insurance obligations under this agreement shall be: 1 - all the Insurance coverage and limits carried by or available to the Proposer; or 2 - the minimum Insurance requirements shown in this agreement, whichever is greater. Any insurance proceeds in excess of the specified minimum limits and coverage required, which are applicable to a given loss, shall be available to City.
c. Proposer shall furnish the City with original Certificates of Insurance including all required amendatory endorsements and a copy of the Declarations and Endorsement Page of the CGL policy listing all policy endorsements to City before work begins. City reserves the right to require full-certified copies of all Insurance coverage and endorsements.
3. INSURANCE
a. General Insurance Requirements
i. All insurance shall be primary insurance and shall name City of Rancho Cordova as an additional insured. The naming of an additional insured shall not affect any recovery to which such additional insured would be entitled under the policy if not named as an additional insured, and an additional insured shall not be held liable for any premium or expense of any nature on the policy or any extension thereof solely because they are an additional insured thereon.
ii. If the operation under this Agreement results in an increased or decreased risk in the opinion of the City’s Risk Manager, then Proposer agrees that ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova | Solid Waste Services RFP Page 57 of 61 the minimum limits hereinabove designated shall be changed accordingly upon written request by the Risk Manager.
iii. Proposer agrees that provisions of this Section as to maintenance of insurance shall not be construed as limiting in any way the extent to which Proposer may be held responsible for the payment of damages to persons or property resulting from Proposer’s activities, the activities of its subcontractor or the activities of any person or persons for which Proposer is otherwise responsible.
iv. A Certificate of Insurance, and an additional insured endorsement (for general and automobile liability), evidencing the above insurance coverage with a company acceptable to the City’s Risk Manager shall be submitted to City prior to execution of this Agreement on behalf of the City. v. The terms of the insurance policy or policies issued to provide the above insurance coverage shall provide that said insurance may not be amended or canceled by the carrier, for nonpayment of premiums otherwise, without 30 days prior written notice of amendment or cancellation to City. In the event the said insurance is canceled, Proposer shall, prior to the cancellation date, submit new evidence of insurance in the amounts heretofore established.
vi. All required insurance must be in effect prior to awarding this Agreement, and it or a successor policy must be in effect for the duration of this Agreement. Maintenance of proper insurance coverage is a material requirement of this Agreement, and the failure to maintain and renew coverage or to provide evidence of renewal may be treated by the City as a material breach of contract. If Proposer, at any time during the term of this Agreement, should fail to secure or maintain any insurance required under this Agreement, City shall be permitted to obtain such insurance in Proposer’s name at Proposer’s sole cost and expense, or may terminate this Agreement for material breach.
vii. Without limiting any other Proposer obligation regarding insurance, should Proposer’s insurance required by this Agreement be cancelled at any point prior to expiration of the policy, Proposer must notify City within 24 hours of receipt of notice of cancellation. Furthermore, Proposer must obtain replacement coverage that meets all contractual requirements within 10 days of the prior insurer’s issuance of notice of cancellation. Proposer must ensure that there is no lapse in coverage.
b. General Liability and Property Damage Insurance
i. Proposer agrees to procure and maintain general liability and property damage insurance at its sole expense to protect against loss from liability imposed by law for damages on account of bodily injury, including death therefrom, and property damage, suffered or alleged to be suffered by any person or persons whomsoever, resulting directly from any act or activities of Proposer, its subcontractor, or any person acting for Proposer or under its control or direction, and also to protect against loss from liability imposed ITEM 20.1. ATTACHMENT 4
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 104
Form J: References
ITEM 20.1. ATTACHMENT 4
City of Rancho Cordova | Solid Waste Services RFP Page 59 of 61 FORM J: REFERENCES
PROPOSAL NO. ____
Residential Solid Waste Services and Street Sweeping Contract City of Rancho Cordova, California
The following are the names, addresses, and telephone numbers of three public agencies for which Proposer has performed work of a similar scope and size within the past 3 years. If the instructions on this form conflict with the references requested in the scope of work, the scope of work shall govern. Complete this form out accordingly. Fill out this form completely and upload it with your proposal.
1. Name and Address of Owner / Agency
Name, email and Telephone Number of Person Familiar with Project Contract Amount Type of Work Date Completed
2. Name and Address of Owner / Agency
Name, email and Telephone Number of Person Familiar with Project Contract Amount Type of Work Date Completed
3. _____________________________________________________________________________ Name and Address of Owner / Agency
Name, email and Telephone Number of Person Familiar with Project Contract Amount Type of Work Date Completed
The following are the names, addresses, and telephone numbers of all brokers and sureties from whom Proposer intends to procure insurance bonds:
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 106
Form K: Service Rate
Proposals
ITEM 20.1. ATTACHMENT 4
Base Rates are using the current carts,
Kiefer Landfill, and three large item pick-ups
7/1/2024
Rates
Republic
BASE
PROPOSAL
Option 1
Kiefer
Landfill
Option 2
Alternate
Landfill
(optional)
Option 3
New Carts
Option
4 Two
Large Item
Collections
Service
Alternative
Desired Landfill Kiefer
32-gallon trash can $28.95
64-gallon trash can $34.47
96-gallon trash can $45.91
Street Sweeping $1.09
Additional large item/yard (over 10 yards) $11.34
Late set-out trash per cart (same day) $7.34
Late set-out trash per cart (next day) $12.45
Late set-out recycle per cart (same day) $6.68
Late set out recycle per cart (next day) $10.38
Late set-out green waste/cart (same day) $6.68
Late set-out green waste/ cart (next day) $11.80
Extra 32-gallon trash cart $7.89
Extra 64-gallon trash cart $11.08
Extra 96-gallon trash cart $15.68
Extra recycle cart $2.98
Extra green waste cart $5.12
Extra cart exchange $33.05
Recycle contamination charge $23.34
Green waste contamination charge $23.34
32-gallon cart replacement with delivery $78.08
64-gallon cart replacement with delivery $83.35
96-gallon cart replacement with delivery $88.56
The monthly fees for residential waste collection and recycling services are dependent on the garbage can size. The monthly fees cover the following services: curbside collection of trash, recyclables, organics, batteries, oil, oil filters and sharps; public education and outreach; customer service and billing; the bulky item program and illegal dumping collection; street sweeping; and one additional free recycling or organics cart.
CITY DIRECT CHARGES
Debris Collection Service above 2,000 yd3
(Section 12.02.2) Per Ton
Street Sweeping Other Associated Work
(Section 17.23.1)
Per Vehicle
per Hour
Emergency Services Hourly Rate
(Section 19.01)
Per Vehicle
per Hour
Form K (continued)
SERVICE RATES PROPOSAL
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 108
Proposal Service
Alternatives and
Agreement
Exceptions
Alternative Proposal
Republic Services does not have an
alternative Option to propose at this time.
We are, however, open to discussions about
programs beyond the scope of the current
draft franchise agreement, including
discussions about EVs.
Agreement Exceptions
Republic Services has thoroughly reviewed
the draft franchise agreement. Below are
some exceptions we would like to discuss.
Exception 1
▪ Section: 18.02
▪ Page: 68
▪ Lines: 2415-2417
▪ Reasoning: Solely erasing school
presentations from the outreach and
education requirements if a fulltime
Recycling Coordinator is not required.
Republic Services believes that a fulltime
Recycling Coordinator can do a lot more
than school presentations. Requiring that
Republic Services pays the city $100,000
a year to provide a fulltime Recycling
Coordinator, but holding Republic
Services to all expectations that said
employee would have, except school
presentations, makes is unreasonable. If
Republic Services is paying the City
$100,000, then services and associated
labor closer to $100,000 should be
eliminated from the annual requirements
so that a fulltime coordinator is not
needed by Republic Services.
▪ Proposed Language: We would request
the following language: “ If the
Contractor funds services, the Contractor
will no longer be responsible for the
classroom presentation portion of the
School Outreach Program referenced in
Section 18.01.1. Additionally, if the
Contractor funds services, the Contractor
may lower the number of annual
campaigns referenced in section 18.01
from four to two, with a financial
campaign contribution in section 18.01
to be half.
▪ Financial Implication: In the event the
City chooses for Contractor to fund
services instead of employee a fulltime
recycling coordinator, the City would
gain less money or services ($25,000
less in year 1). In the event the City
chooses for Contractor to hire a full-time
Recycling Coordinator, there would be no
financial implication.
▪ How would it benefit parties: If the City
chose a full-time recycling coordinator in
the future, the position would be
properly valued, meaning the City and
service recipients would see a real
increase in the quantity of education and
outreach provided. Additionally, when
the City chooses to accept the $100,000,
they could hold their consultant
accountable for more than just school
presentations, as the contract would
show a direct correlation between
$100,000 and multiple campaigns and
school presentations.
Exception 2
▪ Section: 26.02
▪ Page: 83-84
▪ Lines: 2932-2970
▪ Reasoning: This should only apply to
disposal sites that are owned or
operated by Contractor or its affiliates.
Contractor does not have control over
the waste acceptance process at third
party disposal sites and cannot offer this
broad indemnity.
▪ Proposed Language: in line 2950, “…at
any places, Owned or Operated by
Contractor, where Contractor Transfers,
Transports…”
▪ Financial Implication: While this does not
have any financial impact on the City if a
claim is never made, it could impact the
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 109
City financially if a claim is successfully
asserted against the City for its waste at
a third part disposal site.
▪ How would it benefit parties: City would
understand the actual legal ramifications
with third party disposal sites, instead of
believing that Contractor can indemnify
them broadly.
Exception 3
▪ Section: 32.01
▪ Page:9 1
▪ Lines: 3258
▪ Reasoning: Clarification of Exempt Waste
responsibilities.
▪ Proposed Language: Add at the end of
the section, or as a new section,
“Notwithstanding anything to the
contrary set forth in this Agreement or
otherwise, title to and liability for any
Exempt Waste shall remain with the
generator and shall at no time pass to
Contractor. Deposit of any Exempt
Waste at any Contractor facility shall not
be deemed to vest title to any Exempt
Waste in Contractor. If title is deemed
vested in Contractor, Contractor shall
have the right to revoke acceptance of
any waste material at any such time
such material is discovered to be or
contains Exempt Waste.”
▪ Financial Implication: None
▪ How would it benefit parties: NA
Exception 4
▪ Section:16.01
▪ Page: 58
▪ Lines: 2038
▪ Reasoning: Current Call hours do not
align.
▪ Proposed Language: Replace “6:00 a.m.
to 6:00 p.m. on all Work Days…” with
“7:30 a.m. - 5:00 p.m. on all Work
Days…”
▪ Financial Implication: None
▪ How would it benefit parties: It would be
more in line with the call volume that our
agents typically see. Would mean that
call agents are only picking up calls
when the majority of calls come in,
leaving room for additional hours to be
dedicated to the most popular times.
Exception 5
▪ Section: 16.01.4
▪ Page: 59
▪ Lines: 2056-2066
▪ Reasoning: This is a very rare situation
and out dated. Voicemails and emails are
not mentioned here, which are two ways
we typically reach a customer.
Additionally, much of the time that a
customer cannot be reached by phone, it
is due to the customer providing no call
back number or a bad call back number.
▪ Proposed Language: Starting on line
2062, “Contractor shall make a minimum
of one (1) attempt to call the customer.
If the customer does not answer, and
there is an ability to leave a voicemail,
Contractor must do so. Additionally, if
there is an email address available,
Contractor must attempt to reach
Customer by emails if the phone call
attempt failed.”
▪ Financial Implication: None
▪ How would it benefit parties: This would
save time so that time can be spent on
assisting more customers who are able
to be reached.
Exception 6
▪ Section: 16.02
▪ Page: 59
▪ Lines: 2069
▪ Reasoning: Limitations to our systems
do not allow for us to capture the
quantity of calls that had a hold time of
more than ten (10) minutes.
▪ Proposed Language: End the section
after, “…average hold time, and average
handle time.”
▪ Financial Implication: None
▪ How would it benefit parties: If language
not changed, Contractor would have to
change their entire structure in order to
comply. Would result in disturbance for
Contractor and service recipients.
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 110
Exception 7
▪ Section: 25.01.0.0
▪ Page: 80
▪ Lines: 2817-2821
▪ Reasoning:
▪ Proposed Language: Strike first clause
from, “Insurance Services Office
Form…to “…Comprehensive General
Liability; or”
▪ Financial Implication: None
▪ How would it benefit parties: NA
Exception 8
▪ Section: 25.01.1.2
▪ Page: 80
▪ Lines: 2822-2825
▪ Reasoning: NA
▪ Proposed Language: Replace “(ED.
10/13)” with “(Ed. 1120)
▪ Financial Implication: None
▪ How would it benefit parties: NA
Exception 9
▪ Section: 25.01.1.4 & 25.02.4
▪ Page: 80
▪ Lines: 2828 & 2841
▪ Reasoning: NA
▪ Proposed Language: Add “Contractor’s”
in front of “Pollution Liability Insurance
▪ Financial Implication: None
▪ How would it benefit parties: NA
Exception 10
▪ Section: 25.03
▪ Page: 80-81
▪ Lines: 2842-2847
▪ Reasoning: NA
▪ Proposed Language: Replace entire
section with, “Contractor shall be solely
responsible for any deductibles or selfinsured retention on Contractor’s policies as applicable.”
▪ Financial Implication: None
▪ How would it benefit parties: NA
Exception 11
▪ Section: 25.04
▪ Page: 81
▪ Lines: 2848-2849
▪ Reasoning: NA
▪ Proposed Language: Replace the entire
section with, “The policies are to contain,
or be endorsed, via blanket-form
endorsement, to contain, the following
provisions.”
▪ Financial Implication: None
▪ How would it benefit parties: NA
Exception 12
▪ Section: 25.04.1.1
▪ Page: 81
▪ Lines: 2851
▪ Reasoning: NA
▪ Proposed Language: Begin section with,
“The additional insured blanket-form
endorsements must name the City…”
▪ Financial Implication: None
▪ How would it benefit parties: NA
Exception 13
▪ Section: 25.04.1.2
▪ Page: 81
▪ Lines: 2859
▪ Reasoning: NA
▪ Proposed Language: Start the section,
“The primary and non-contributory
blanket-form endorsement must state…”
▪ Financial Implication: None
▪ How would it benefit parties: NA
Exception 14
▪ Section: 25.04.1.5
▪ Page: 81
▪ Lines: 2869-2871
▪ Reasoning: NA
▪ Proposed Language: Edit section to read,
“The Automobile Liability shall add the
Motor Carrier Act endorsement (MCS90).”
▪ Financial Implication: None
▪ How would it benefit parties: NA
Exception 15
▪ Section: 25.04.2
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 111
▪ Page: 81
▪ Lines: 2873-2874
▪ Reasoning: NA
▪ Proposed Language: Edit section to read,
“…”shall be endorsed via blanket-form
endorsement to state that coverage shall
not be canceled, or materially changed
except after thirty (30)…”
▪ Financial Implication: None
▪ How would it benefit parties: NA
Exception 16
▪ Section: 25.06
▪ Page: 81-82
▪ Lines: 2878-2883
▪ Reasoning: NA
▪ Proposed Language: Edit section to read,
“Contractor shall furnish City with
certificate(s) of insurance supplemented
with original blanket-form endorsement
affecting coverage required by this
Contract. The certificates and blanketform endorsements for each insurance policy are to be signed by a person
authorized by that insurer to evidence
coverage on its behalf. Contractor shall
furnish City with a new certificate of
insurance and blanket-form
endorsements on each renewal of
coverage or change of insurers.”
▪ Financial Implication: None
▪ How would it benefit parties: NA
Exception 17
▪ Section: 25.07
▪ Page: 82
▪ Lines: 2884-2885
▪ Reasoning: NA
▪ Proposed Language: Edit section to read,
“The certificate of insurance evidencing
the coverage required herein shall be
sent to an email address provided by the
City.”
▪ Financial Implication: None
▪ How would it benefit parties: NA
Exception 18
▪ Section: 25.08
▪ Page: 82
▪ Lines: 2886-2888
▪ Reasoning: NA
▪ Proposed Language: Edit section to read,
“Contractor shall include all
subcontractors as additional insured
under its policies or shall obtain separate
certificates and endorsements for each
subcontractor.”
▪ Financial Implication: NoneHow would it
benefit parties: NA
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 112
Appendix
1) Resumes
a. Contract Manager Resume – Annah Rulon
b. Hauling Supervisor- - Tyrone Boyle
2) Litigation and NOV History
3) Certificate of Secretary
4) Vehicle Details
5) Manufacturer Letter of Committment
6) Rehrig Carts
a. 35-gallon Rehrig Carts
b. 65-gallon Rehrig Carts
c. 95-gallon Rehrig Carts
d. Rancho Cordova Cart Renderings
7) Route Details
8) Facilities
9) Injury and Illness Prevention Plan
10) Estimated Tonnages of Diversion
11) SCA of CA, LLC Joint Action in Writing
12) Audited Financial Statements
a. 2020 Financial Statements
b. 2021 Financial Statements
c. 2022 Financial Statements
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 113
Appendix 1: Resumes
ITEM 20.1. ATTACHMENT 4
Annah Rulon 916.475.4182
[email protected]
EDUCATION
BS Environmental Engineering, minor in Environment and Society Dec 2014 San Diego State University
EXPERIENCE
Manager, Municipal Sales, Republic Services Jan 2021 - Present • Drive a business unit with annual gross revenue of $120 million • Manage a team of five, including training, building development plans, tasking them out, handling behavioral issues, and performing year end reviews • Manage 4 exclusive franchise agreements, totaling approximately 100k customers and $33 million in annual revenue • Project Manage the Implementation of SB 1383 compliant organics programs throughout the Sacramento region, including kitchen pail rollouts to 46k homes, a cart deployment to 50k homes, and commercial bin drop to 2k customers • Respond to Request for Proposals, including a successful response to Old Sacramento’s 2021 RFP for exclusive service • Negotiate contracts, including 4 exclusive franchise agreements in 20’-22’ • Work with a diverse group of individuals with conflicting priorities to find solutions, including stakeholders, Republic Area staff, Republic Corporate staff, elected officials, jurisdiction staff members, consultants, community members, and business owners
• Manage the budget for Sales, General, and Advertising—$500,000 annual • Assist with interviews, onboarding, and development plans for all departments Municipal Administrator, Republic Services Apr 2019 - Jan 2021 • Supervise two individuals
• Assist in management of three exclusive franchise agreements • Conduct reporting and outreach for commercial franchise agreements • Stay informed on local waste-related laws/ordinances
• Foster relationships with city staff and local elected officials Recycling Coordinator, Republic Services Dec 2015 - Apr 2019 • Assist with executing the transition to two new franchise agreements for Elk Grove and Citrus Heights
• Create outreach, implement campaigns, lead meetings, and manage the outreach portion of three exclusive franchise agreements ITEM 20.1. ATTACHMENT 4
SKILLS and QUALIFICATIONS
Communication and Writing
• Experienced writer - dozens of articles published in Republic Services internal national newsletter
• Formal Writing - wrote response to Old Sacramento RFP; wrote contract exhibits; wrote/edited sections of the UC Davis Medical School contract; contributed to Yuba City Proposal; award nominations; and various Memorandums of Understanding
• Self-published three fiction pieces
Computer & Designing Skills
• Excel - analyze data, find and plot trends, execute pivot tables and v-lookups, create protocols, and write novel algorithms
• Microsoft Office
• Design - Publisher and Power Point - created numerous digital and print pieces, including bill inserts, newsletters, social media ads, newspaper ads, online banner ads; ability to create in various formats (JPEG, PDF) and co-brand Leadership and Creativity
• Led over 200 meetings with city officials, commercial customers, and neighborhood associations
• Project Manager on commercial “bin-drop” project, including tasking out managers and employees across 4 departments
• Implemented Designated Driver Pledge at Republic annual banquet • Created waste reduction campaigns, games, and trivia; wrote and directed award winning recycling video; competed in 3 table decorating contests and 1 Junk2Genius competition
Public Speaking
• Presented to over 400 classrooms and school-wide assemblies with up to 700 people
• Continuously prepare and conduct formal presentations to various cities councils
• Instructed 20+ class lectures as San Diego State; presented formal personal research/projects related to water treatment and water resources AWARDS and ACHIEVEMENTS
Republic Services National Recycling Superstar Jan 2017 Junk2Genius, Judges Choice Aug 2016
Engineer in Training 2015, Active Now
ITEM 20.1. ATTACHMENT 4
Tyrone Boyle 916.618.2937
[email protected]
Republic Services
Operations Hauling Supervisor Jul. ‘20 - Present
Supervise Rancho Cordova drivers (ASL, Flatbed, Rear Load, Tractor), operational employees (Laborer, Helper), associated routes, and operational programs Drive a line of business generating over 8 million in annual revenue Successfully implemented a Franchise Agreement Amendment in 2022, including the successful transition to new routes, a kitchen pail deployment projects, and the addition of new routes/trucks/driver to comply with weekly organics collection Promote a culture of safety, compliance, and customer zeal by participating in engagement activities, hosting safety-focused events/meetings, participating in safety calls following incidents, enforcing company “Absolutes”, attending one-onone ride-alongs, and recognizing employees who go above and beyond Sysco Foods
Transportation Supervisor Jun. ‘19 - Apr. ‘20
Supervise daily work and safety of delivery associates, including adherence to standard operating procedures
Ensure compliance with local, state, and federal regulatory agencies (DOT, OSHA, etc)
Jacmar Foodservice Distribution
Transportation Supervisor/Dispatcher Nov. ‘17 - Jun. ‘19 Supervise delivery activities and dispatching of personnel and equipment while providing service in a professional, safe, and efficient manner Review and analyze routes achieving reduced delivery miles/hours, increased revenue, and increased equipment utilization Coca-Cola Refreshments/ Reyes Coca-Cola
Full Service Supervisor/Distribution Supervisor Nov. ‘10– Nov. ‘17 Directly supervise 21 drivers, driver merchandisers, full service drivers, bulk drivers Increase delivery metrics by adhering to strict operational productivity plans Perform internal audits and administer local risk management procedures Facilitate customer loyalty and retention through strong interpersonal relations ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 117
Appendix 2: Litigation and NOV History
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 118
Appendix 2A: Litigation and NOV History Chart 1
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 119
Appendix 2B: Litigation and NOV History Chart 2
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 120
Appendix 3: Certificate of Secretary
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 121
Appendix 3: Certificate of Secretary
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 122
Appendix 4: Vehicle Details
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 123
Appendix 4: Vehicle Details
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 124
Appendix 5: Manufacturer Letter of
Committment
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 125
Appendix 5: Manufacturer Letter of Commitment
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 126
Appendix 6: Rehrig Carts
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 127
Appendix 6A: 35-gallon Rehrig Carts
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 128
Appendix 6B: 65-gallon Rehrig Carts
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 129
Appendix 6C: 96-gallon Rehrig Carts
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 130
Appendix 6D: Rancho Cordova Cart Renderings
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 131
Appendix 7: Route Details
13)
14)
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 132
Appendix 7: Route Details
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 133
Appendix 8: Facilities
ITEM 20.1. ATTACHMENT 4
Proposal for Residential Solid Waste
Services and Street Sweeping Services
Contract –City of Rancho Cordova
Competition Sensitive Page 134
Appendix 8: Facilities
ITEM 20.1. ATTACHMENT 4