CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
ELECTRIC UTILITY DEPARTMENT
On-site delivery of disconnect notification (door-hanger) 50.00 50.00 Reso. 2006-90 R.M.C.14.20.020 Field Collection 50.00 50.00 Reso. 2006-90 Proposition 4 Voltmeter Reading 75.00 75.00 MO 2011-108 Proposition 4 Meter Tampering Fee 500.00 500.00 Up to $500 Reso. 2006-90 Proposition 4 Priority Service Connection Fee when called after 11:00 am 50.00 50.00 Called after 11:00 am on day of connection Reso. 2017-104 Proposition 4 Watt-Hour Meter Testing Fee 75.00 75.00 MO 2011-108 Proposition 4 Credit Report 5.00 5.00 Reso. 2006-90 Proposition 4
Service Reconnection at Pole / Transformer 99.00 99.00 MO 2011-108 Service Disconnection at Pole / Transformer 99.00 99.00 MO 2011-108 Load Profiling/Energy Usage Monitoring Program/landline or Ethernet net cable 50.00 / month 50.00 / month
Load Profiling/Energy Usage Monitoring Program/wireless connection 65.00 / month 65.00 / month
Level II REU Energy Audit 125.00 125.00
Conference / Meeting Room:
1 - 4 hours 37.00 40.00 CPI Reso. 2020-082 Proposition 4
4.1 - or more hours / day 73.00 79.00 CPI Reso. 2020-082 Proposition 4 Permit Processing Fees
Temporary Power Connection and Meter Set Fee 54.00 59.00 With Permit CPI Reso. 2020-082 DC Fast Charging - Public Fee
Energy Rate $ 0.20 / kWh $ 0.20 / kWh Reso. 2021-134
Parking Fee while Charging $ 0.05 / min $ 0.05 / min Reso. 2021-134 Parking Fee while Not charging $ 0.10 / min $ 0.10 / min After 5 minute grace period Reso. 2021-134
PUBLIC WORKS DEPARTMENT- MUNICIPAL UTILITIES
Water
Water Service Installation (includes meter)
Service Size, 5/8" meter 1,456.00 3,160.00 CCI Reso. 2020-082 R.M.C.14.08.310 Service Size, 3/4" meter 1,516.00 3,190.00 CCI Reso. 2020-082 R.M.C.14.08.310 Service Size, 1" meter 1,590.00 3,260.00 CCI Reso. 2020-082 R.M.C.14.08.310 Service Size, 11/2" meter 2,115.00 4,050.00 CCI Reso. 2020-082 R.M.C.14.08.310 Service Size, 2" meter 2,237.00 2,426.00 CCI Reso. 2020-082 R.M.C.14.08.310 Service Size, 2 3" - 12" meter
Time and Material plus
15%
Time and Material plus
15% Reso 2017-054 R.M.C.14.08.310
Water Meter Set Installation (meter only)
Meter Size, 5/8" meter 126.00 137.00 CCI Reso. 2020-082 R.M.C.14.08.310 Meter Size, 3/4" meter 152.00 165.00 CCI Reso. 2020-082 R.M.C.14.08.310 Meter Size, 1" meter 203.00 220.00 CCI Reso 2017-054 R.M.C.14.08.310 Meter Size, 11/2" meter 476.00 516.00 CCI Reso. 2020-082 R.M.C.14.08.310 Meter Size, 2" meter 562.00 610.00 CCI Reso. 2020-082 R.M.C.14.08.310 Meter Size 2" - 12" meter N/A Time and Material R.M.C.14.08.310 Paving Cut Charge (water service) 832.00 902.00 CCI Reso. 2020-082 R.M.C.14.08.310 Water Service Split (multiple meters on parcel) 659.00 715.00 CCI Reso. 2020-082 R.M.C.14.08.310 Installation of new water services by City utility crews is not available on designated arterial streets and State highways.
Installation of new water services in these areas will be the responsibility of the owner.
Reso. 2008-97
Backflow Prevention Assembly and Testing 3.60 3.30 Per month CPI Reso. 2020-082 RMC 14.08.160 Commercial Fire Service Commodity Charge Four (4) times the regular service rate
Four (4) times the
regular service rate RMC 14.08.320
Hydrant Meter Charge $25 Non-refundable
Charge. ($225
Refundable Deposit)
$25 Non-refundable
Charge. ($225
Refundable Deposit) RMC 14.08.075
Private Fire Hydrant Service 6.00 5.50 Per Hydrant per month CPI Reso. 2020-082 RMC 14.08.370 Private Fire Service Lines: RMC 14.08.320
Fixed Monthly service charge RMC 14.08.320
Line size 4" 4.90 4.50 CPI Reso. 2020-082 RMC 14.08.320 Line size 6" 7.30 6.70 CPI Reso. 2020-082 RMC 14.08.320 Line size 8" 9.60 8.80 CPI Reso. 2020-082 RMC 14.08.320 Line size 10" 11.00 10.00 CPI Reso. 2020-082 RMC 14.08.320 Line size 12" 13.00 12.00 CPI Reso. 2020-082 RMC 14.08.320 Fire Hydrant Service Outside Incorporated area of City
Demand Charge 11.00 12.00 Per Month CPI Reso. 2020-082
Maintenance Cost 14.00 15.00 Per Month CPI Reso. 2020-082 Billing / Collection Charge 3.90 4.20 Per Month CPI Reso. 2020-082 Surcharge / Monthly Service Fee times 1.5 14.00 15.00 Per Month CPI Reso. 2020-082 City Council Policy
1411
Total per month 42.90 46.20
Wastewater
Wastewater Line Tap
Tap Fee, 6x4 to 8x6 234.00 254.00 CCI Reso. 2020-082 R.M.C.14.16.205 Wastewater Groundwater or Surface Water Discharge Permit Application Fee 500.00 500.00 Reso. 2006-90 R.M.C.14.16.250 Wastewater Groundwater or Surface Water Discharge Permit Renewal Fee 100.00 100.00 Reso. 2006-90 R.M.C.14.16.250 Wastewater Groundwater or Surface Water Discharge Service Charge 1 times the rate 1 times the rate
1 times the rate per volume discharged as
listed in R.M.C.14.16.240.A for
consumption.
Reso. 2006-90 R.M.C.14.16.250
Storm Drain
Drainage Basin Inlet Marker (installed) - Required on all new inlets 18.00 20.00 CCI Reso. 2020-082
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
PUBLIC WORKS DEPARTMENT - ENGINEERING DIVISION
Technology Surcharge 5.00% 5.00%
Applied to all fees except Transportation
Permits Reso. 2007-175
Permit Processing Fees
Plan review of Public Improvement:
Permit Processing for improvements, landscape maintenance district formation, and final map review associated with new development (1% of the estimated cost of construction to be paid to the City at the time plans are submitted for review, the balance based on actual cost of review to be paid prior to the beginning of construction.)
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as prepared in
accordance with cognizant agency) Reso. 2013-061
PERMIT PROCESSING FEES - Continued
Change order (Paid prior to acceptance of improvements) Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as prepared in
accordance with cognizant agency) Reso. 2013-061
Public Works Inspection:
Inspection of public improvements associated with new
development to be paid by developer. At the time of permit issuance a deposit of 2% of the value of the construction shall be deposited with the City. The unused balance, if any, will be returned after final acceptance of the improvements. Cost not to exceed 2% of improvement cost.
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as prepared in
accordance with cognizant agency) Reso. 2013-061 R.M.C.17.74.05 Reinspection - If during final inspection the work has not been approved, all subsequent inspections will be based on actual cost of inspection and are not subject to the 2% maximum inspection fee.
Final parcel map review fee (covers 2 plan checks) 432.00 469.00 CPI Reso. 2020-082 R.M.C.17.16.030 & Lot merger / property line adjustments for 2 parcels with maximum of 2 plan checks 205.00 CPI Reso. 2020-082 223.00
Third and subsequent checks
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as prepared in
accordance with cognizant agency) Reso. 2013-061
Lot merger / property line adjustment for 3 or more lots ($150 deposit due with application - balance due prior to recordation) Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as prepared in
accordance with cognizant agency) Reso. 2013-061
Grading Permit:
50 to 1,000 yards 529.00 487.00 CPI Reso. 2020-082 R.M.C.16.4.070 1,001 to 2,000 yards 641.00 590.00 CPI Reso. 2020-082 R.M.C.16.4.070 2,001 to 3,000 yards 754.00 694.00 CPI Reso. 2020-082 R.M.C.16.4.070 3,001 to 4,000 yards 864.00 795.00 CPI Reso. 2020-082 R.M.C.16.4.070 4,001 to 5,000 yards 989.00 910.00 CPI Reso. 2020-082 R.M.C.16.4.070 5,001 to 10,000 yards 1,184.00 1,090.00 CPI Reso. 2020-082 R.M.C.16.4.070 For each additional 5,000 yards or fraction thereof in excess of 10,000 yards 228.00 210.00 CPI Reso. 2020-082 R.M.C.16.4.070 Clearing (for grading):
1 to 2 acres 119.00 110.00 CPI Reso. 2020-082 R.M.C.16.4.070
2.1 to 5 acres 172.00 158.00 CPI Reso. 2020-082 R.M.C.16.4.070
5.1 to 10 acres 358.00 330.00 CPI Reso. 2020-082 R.M.C.16.4.070 For each additional 5 acres or fraction thereof in excess of 10 acres 53.00 49.00 CPI Reso. 2020-082 R.M.C.16.4.070
Appeals (for grading) 92.00 85.00 CPI Reso. 2020-082 R.M.C.16.4.070 Encroachment permit fees (2% due at time of submittal for plan review, remaining 3% due when permit is issued. Exception:
Encroachment permit applications for public improvements of $500,000 or greater may request plan check and inspection fees be calculated based on the subdivision related improvement provisions of this schedule.) 87.00 95.00
$95 or 5% of Engineer's Estimate,
whichever is greater CPI Reso. 2020-082 Proposition 4
Transportation Permit:
Single occurrence 16.00 16.00 Reso. 2006-175 V.C. 35795(b) Annual or repetitive occurrence 90.00 90.00 Reso. 2006-175 V.C. 35795(b) Sidewalk Vending Permit Application Fee 446.00 411.00 CPI Reso. 2019-116
DEVELOPMENT SERVICES DEPARTMENT - ALL DIVISIONS
Technology Surcharge 5.00% 5.00% Applies to all fees Reso. 2007-175
DEVELOPMENT SERVICES DEPARTMENT - BUILDING DIVISION
Building Permit Microfilming / Imaging Charge 1.60 1.70 CPI Reso. 2020-082 Proposition 4 Abatements - Imposed when no response to attorney demand letter
Imposed at full cost of procedure Reso. 88-364
Proposition 4
Permit Processing Fees
Building Permit Fees Total Valuation
$ 1 to $ 500 26.00 28.20 CPI Reso. 2020-082
$ 501 to 2,000 26.00 28.20
Plus $3.85 for each additional 100 over first
500 CPI Reso. 2020-082
$ 2,001 to 25,000 79.20 85.90
Plus $17.07 for each add'l 1000 over first
2,000 CPI Reso. 2020-082
$ 25,001 to 50,000 440.40 478.40
Plus $12.42 for each add'l 1000 over first
25,000 CPI Reso. 2020-082
$ 50,001 to 100,000 726.20 788.80
Plus $8.53 for each add'l 1000 over first
50,000 CPI Reso. 2020-082
$ 100,001 to 500,000 1,118.60 1,215.20
Plus $6.6 for each add'l 1000 over first
100,000 CPI Reso. 2020-082
$ 500,001 to 1,000,000 3,550.90 3,857.10
Plus $5.65 for each add'l 1000 over first
500,000 CPI Reso. 2020-082
$ 1,000,001 and up 6,149.50 6,681.50
Plus $3.85 for each add'l 1000 over first
1,000,000 CPI Reso. 2020-082
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
DEVELOPMENT SERVICES DEPARTMENT - BUILDING DIVISION - Continued Temporary Certificate of Occupancy
Large Commercial 580.00 630.00 First 60 days CPI Reso. 2020-082 580.00 630.00 Each additional 30 days CPI Reso. 2020-082 Small Commercial 294.00 319.00 First 60 days CPI Reso. 2020-082 294.00 319.00 Each additional 30 days CPI Reso. 2020-082 Residential 56.00 61.00 CPI Reso. 2020-082
Model Home Permit
Residential 352.00 382.00 CPI Reso. 2020-082
Building Permit Prior to Subdivision Acceptance
Residential 294.00 319.00 CPI Reso. 2020-082
Authorization to Start Work
Commercial 176.00 191.00 CPI Reso. 2020-082
Water Efficient Landscape Documentation
2,500 square feet to 40,000 square feet of Landscaping 384.00 417.00 CPI Reso. 2020-082 Ordinance 2449 Over 40,000 square feet of Landscaping 539.00 586.00 CPI Reso. 2020-082 Ordinance 2449 Note: Plan check fees are 65% of building permit fees. Fees for repetitive plan checks (where the same plans are used in more than one location) may be adjusted at the discretion of the Director of Development Services or his designee.
Typically 50% of cost of original plan check
fee
Plan Check - Outside normal business hours 134.00 123.00 Per Hour (2 hour minimum) CPI Reso. 2020-082 Deputy Building Inspector Program 85.00 78.00 Annually CPI Reso. 2020-082 Expedited Plan Review ** 50% of Plan Check Fee Reso. 2020-082 Electric Permit Fees
Permit Issuance - each permit 52.00 48.00 Per each permit CPI Reso. 2020-082 Each supplemental permit 8.50 7.80 Per each supplemental permit CPI Reso. 2020-082 System Fee Schedule
New Residential Building
Multi Family 0.062 0.057 Per square foot CPI Reso. 2020-082 Single - two family 0.072 0.066 Per square foot CPI Reso. 2020-082 New Non-residential Buildings
3,000 square fee 0.085 0.078 Per square foot CPI Reso. 2020-082 3,001 to 10,000 square feet 0.072 0.066 Per square foot CPI Reso. 2020-082 Over 10,000 square feet 0.054 0.050 Per square foot CPI Reso. 2020-082 Private Swimming Pools 54.00 50.00 Per swimming pool CPI Reso. 2020-082 Electric Service
1 - 200 amps 34.00 31.00 CPI Reso. 2020-082
201 - 1000 amps 68.00 63.00 CPI Reso. 2020-082
over 1000 amps 142.00 131.00 CPI Reso. 2020-082
Unit Fee Schedule
Receptacle, Switch and Lighting Outlets
First 20 1.40 1.30 Each CPI Reso. 2020-082
Additional Outlets 1.00 0.90 Each CPI Reso. 2020-082
Lighting Fixtures
First 20 1.40 1.30 Each CPI Reso. 2020-082
Additional Fixtures 1.00 0.90 Each CPI Reso. 2020-082
Pole or Platform Lighting Fixtures 1.40 1.30 Each CPI Reso. 2020-082 Temporary Power Pole Inspection 30.00 28.00 CPI Reso. 2020-082 Theatrical Type Lighting Fixtures 1.40 1.30 Each CPI Reso. 2020-082 Residential Appliances 5.40 5.00 Each CPI Reso. 2020-082 Nonresidential Appliances 5.40 5.00 Each CPI Reso. 2020-082 Photo Voltaic Systems - Residential
7 to 15 Kw 450.00 450.00 Reso. 2015-071 AB 1414
16 Kw and up
450.00 450.00
Plus 15.00 per Kw or fraction there of above
15 Kw Reso. 2015-071 AB 1414
Photo Voltaic Systems - Commercial
1 to 50 Kw 1,000.00 1,000.00 Reso. 2015-071 SB 1222
51 to 250 Kw
1,000.00 1,000.00
Plus 7.00 per Kw or fraction there of
between 51 Kw and 250 Kw Reso. 2015-071 SB 1222
251 Kw and up
2,400.00 2,400.00
Plus 5.00 per Kw for each Kw or fraction
there of above 250 Kw Reso. 2015-071 SB 1222
Alternative Power Source Other Than Solar Permit (Batteries, Generator, Wind Turbine) 169.40 155.90 CPI Reso. 2020-082 Power Apparatus per HP, KW, KAVA or KVAR
Up to and including 1 5.40 5.00 Each CPI Reso. 2020-082 Over 1 and not over 10 14.80 13.60 Each CPI Reso. 2020-082 Over 10 and not over 50 29.50 27.20 Each CPI Reso. 2020-082 Over 50 and not over 100 55.40 51.00 Each CPI Reso. 2020-082 Over 100 85.20 78.40 Each CPI Reso. 2020-082
Busways - Trolley and plug-in type 8.60 7.90 Each CPI Reso. 2020-082 Signs, Outline Lighting, and Marquees
Supplied from one branch circuit 86.00 79.00 Each CPI Reso. 2020-082 Additional Branch Circuits per Sign Services 9.00 8.30 Each CPI Reso. 2020-082 600 Volts or Less and not over 200 amperes 91.00 84.00 Each CPI Reso. 2020-082 600 volts or less & over 200 amperes to 1,000 amps. 103.00 95.00 Each CPI Reso. 2020-082 Over 600 volts or over 1000 amperes 172.00 158.00 Each CPI Reso. 2020-082 Misc. Apparatus, Circuits, Conduits, and Conductors for which a permit is required but no other fee is set 28.00 26.00 CPI Reso. 2020-082 Energy Service Change (Residential) 143.00 132.00 CPI Reso. 2020-082 Energy Service Change (Commercial) 201.00 185.00 CPI Reso. 2020-082 Energy Permit Fee 52.00 48.00 CPI Reso. 2020-082
Fire Permit Fees
Fire & Life Safety Plan Check and Inspection
Commercial and Multi-Family Sprinkler Plan Check Fee
Total Value
$ 1.00 to $ 500.00 3.10 3.40 CPI Reso. 2020-082 Proposition 4 $ 501.00 to $ 2,000.00 3.10 3.40
Plus $0.42 for each add'l $100 over the first
$500 CPI Reso. 2020-082 Proposition 4
$ 2,001.00 to $ 25,000.00 9.00 9.80
Plus $2.02 for each add'l $1000 over the
first $2,000 CPI Reso. 2020-082 Proposition 4
$ 25,001.00 to $ 50,000.00 51.80 56.30
Plus $1.4 for each add'l $1,000 over the
first $25,000 CPI Reso. 2020-082 Proposition 4
$ 50,001.00 to $ 100,000.00 84.00 91.30
Plus $0.98 for each add'l $1,000 over the
first $50,000 CPI Reso. 2020-082 Proposition 4
$ 100,001.00 to $ 500,000.00 129.20 140.20
Plus $0.749563323803063 for each add'l
$1,000 over the first $100,000 CPI Reso. 2020-082 Proposition 4 $ 500,001.00 to $ 1,000,000.00 403.60 440.00
Plus $0.62 for each add'l $1,000 over the
first $500,000 CPI Reso. 2020-082 Proposition 4
$1,000,001.00 and up 689.40 749.60
Plus $0.49 for each add'l $1,000 over the
first $1,000,000 CPI Reso. 2020-082 Proposition 4
Miscellaneous Plan Check 72.00 72.00 Cost + 71% Overhead Reso. 2013-078 Proposition 4
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
DEVELOPMENT SERVICES DEPARTMENT - BUILDING DIVISION (Continued) Buckeye Single Family Resident Site Review 50.00 50.00 Reso. 2006-90 Buckeye Single Family Resident Site Visit 50.00 50.00 Reso. 2006-90 R-3 Fire Sprinkler Plan Check 114.00 105.00 CPI Reso. 2020-082 Commercial Sprinkler System Inspection and Test
Per Sprinkler Riser or Floor plus 105.00 114.00 Per sprinkler riser CPI Reso. 2020-082 Per Sprinkler Head 2.20 2.40 Per Sprinkler Head CPI Reso. 2020-082 R-3 Fire Sprinkler Field Inspection and Test 2.20 2.40 Per Sprinkler Head CPI Reso. 2020-082 Fire Sprinkler Re-Inspection (3rd time & thereafter) 50.00 50.00 Reso. 2006-90 R-1, 2, 4 Fire Sprinkler Field Inspection and Test
Per Sprinkler Riser or Floor plus 105.00 114.00 Per sprinkler riser CPI Reso. 2020-082 Per Sprinkler Head 2.20 2.40 Per Sprinkler Head CPI Reso. 2020-082 Hood and Duct Fire Suppression System Plan Review & Inspection 143.00 132.00 CPI Reso. 2020-082
Review & Inspection of Fire Service Line 76.00 70.00 CPI Reso. 2020-082 Review & Inspection of Fire Pump 76.00 70.00 CPI Reso. 2020-082 Review & Inspection of Standpipe Systems 76.00 70.00 CPI Reso. 2020-082 Fire Alarm Plan Check Fee 123.00 113.00 CPI Reso. 2020-082 Fire Alarm Field Inspection and Test plus 77.00 71.00 CPI Reso. 2020-082 Plus per devise 1.30 Per device 1.40 CPI Reso. 2020-082 Mechanical Permit Fees
Permit Issuance 48.00 52.00 Each CPI Reso. 2020-082
Supplemental Permit Issuance 7.90 8.60 Each CPI Reso. 2020-082 Unit Fee Schedule
Installation of force air or gravity type furnace or burner Up to and including 100,000 Btu/h 16.00 17.00 Per Each CPI Reso. 2020-082 Over 100,000 Btu/h 29.00 32.00 Per Each CPI Reso. 2020-082 Installation or relocation of floor furnace 16.00 17.00 Per Each CPI Reso. 2020-082 Installation or relocation of suspended heater, recessed wall heater or floor mounted heater 17.00 16.00 Per Each CPI Reso. 2020-082 Installation, relocation or replacement of appliance vent 7.90 8.60 Per Each CPI Reso. 2020-082 Repair or alteration of, or addition of each heating appliance, 17.00 16.00 Per Each CPI Reso. 2020-082 refrigeration unit, cooling unit, absorption unit or each heating, cooling, absorption or evaporative cooling system including installation of controls
Installation or relocation of boiler or compressor
Replacement of each heating appliance, refrigeration
unit, cooling unit, absorption unit or each heating, cooling, absorption or evaporative cooling system including
installation of controls (Residential) 132.00 143.00 Per Each CPI Reso. 2020-082 Replacement of each heating appliance, refrigeration
unit, cooling unit, absorption unit or each heating, cooling, absorption or evaporative cooling system including
installation of controls (Commercial) 158.00 172.00 Per Each CPI Reso. 2020-082 Up to 3 horsepower or 100,000 Btu/h 17.00 16.00 Per Each CPI Reso. 2020-082 Up to 15 horsepower or 500,000 Btu/h 29.00 32.00 Per Each CPI Reso. 2020-082 Up to 30 horsepower or 1,000,000 Btu/h 41.00 38.00 Per Each CPI Reso. 2020-082 Up to 50 horsepower or 1,750,000 Btu/h 56.00 61.00 Per Each CPI Reso. 2020-082 Over 50 horsepower or 1,750,000 Btu/h 104.00 96.00 Per Each CPI Reso. 2020-082 Air-handling unit
Up to 10,000 cubic feet per minute 12.00 11.00 Per Each CPI Reso. 2020-082 Over 10,000 cubic feet per minute 20.00 22.00 Per Each CPI Reso. 2020-082 Evaporative Cooler, not portable 17.00 16.00 Per Each CPI Reso. 2020-082 Ventilation fan connected to single duct 7.90 8.60 Per Each CPI Reso. 2020-082 Ventilation system not part of heating or a/c system 11.00 12.00 Per Each CPI Reso. 2020-082 Installation of each hood served by mechanical exhaust 11.00 12.00 Per Each CPI Reso. 2020-082 Installation or relocation of domestic incinerator 20.00 22.00 Per Each CPI Reso. 2020-082 Installation or relocation of commercial or industrial type incinerator 86.00 79.00
Per Each
CPI Reso. 2020-082
Solar Collector 6.50 7.10 Per Collector CPI Reso. 2020-082 Solar Storage Tank 6.50 7.10 Per Tank CPI Reso. 2020-082 Plumbing Permit Fees
Permit Issuance 48.00 52.00 Per Each CPI Reso. 2020-082 Supplemental Issuance 7.90 8.60 Per Each CPI Reso. 2020-082 Unit Fee Schedule
Plumbing Fixture or Trap 10.30 11.00 Per Each CPI Reso. 2020-082 Building Sewer or Trailer Park Sewer 27.00 29.00 Per Each CPI Reso. 2020-082 Rainwater System 10.30 11.00 Per Each CPI Reso. 2020-082 Cesspool 41.00 38.00 Per Each CPI Reso. 2020-082
Private Sewage Disposal System 79.00 86.00 Per Each CPI Reso. 2020-082 Swimming Pool 79.00 86.00 Per Each CPI Reso. 2020-082
Water heater and / or vent 13.00 14.00 Per Each CPI Reso. 2020-082 Industrial - waste pretreatment interceptor 21.00 23.00 Per Each CPI Reso. 2020-082 Installation, alteration, or repair of water piping and or watertreating equipment 5.40 5.00 Per Each CPI Reso. 2020-082 Repair or alteration of drainage or vent piping 5.00 5.40 Per Each CPI Reso. 2020-082 Lawn Sprinkler System on any one Meter 15.00 16.00 Per Each CPI Reso. 2020-082 Atmospheric Type Vacuum Breakers Reso. 2020-082
1 to 5 14.00 13.00 Per Each CPI Reso. 2020-082
Over 5 4.60 4.20 Per Each CPI Reso. 2020-082
Back-flow Protection Device
2 inches or smaller 13.00 14.00 Per Each CPI Reso. 2020-082 Over 2 inches 27.00 29.00 Per Each CPI Reso. 2020-082
Gas Piping System
1 to four 5.40 5.00 Per Each CPI Reso. 2020-082
5 or more 1.40 1.30 Per Each CPI Reso. 2020-082
Water Heater replacement (Residential) 105.00 114.00 Per Each CPI Reso. 2020-082 Water Heater replacement (Commercial) 158.00 172.00 Per Each CPI Reso. 2020-082 Other Inspections and Fees (All Permit Types)
Inspection Outside Normal Business Hours 126.00 137.00 Per Hour (2 hour minimum) CPI Reso. 2020-082 Reinspection Fees Assessed Under Provisions of Section 81.00 88.00 Per Hour CPI Reso. 2020-082 Inspection where no separate fee is indicated 81.00 88.00 Per Hour CPI Reso. 2020-082 Additional Administrative Review / Plan Review 90.00 98.00 Per Hour CPI Reso. 2020-082 Appliances Regulated by Code not in other category 11.00 12.00 CPI Reso. 2020-082 Demolition Permit 158.00 172.00 CPI Reso. 2020-082
Manufactured Home Fee 374.00 406.00 CPI Reso. 2020-082
Appeals
Board of Appeals 158.00 172.00 CPI Reso. 2020-082
All Building Division fees assessed on permits for the repair or replacement of structures located on properties affected by the CARR Fire shall be reduced by 20%
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
DEVELOPMENT SERVICES DEPARTMENT - PLANNING DIVISION
Pre-application review fee 10.00% 10.00% 10% of total application fee Reso. 2006-90 Publication and Documents:
Statistical Reports 6 to 11 6 to 11 Based on size of document Reso. 2006-90 General Plan, Elements, etc. 6 to 17 6 to 17 Based on size of document Reso. 2006-90 Area / Specific Plans 6 to 28 6 to 28 Based on size of document Reso. 2006-90 Large Scale Copies 6 to 28 6 to 28 See GIS Section Reso. 2006-90 Cost for copies of documents and maps not specified above shall be established by the Development Services Director
Specific Plan Preparation Cost Recovery and Update Fee Fee = A { [M (1 + bn) ]+ [U (1+b5) ] } Where: A = Number of gross acres in the
project area; M = The City's average cost
per gross acre of preparing the Specific
Plan and the MEIR and completing any Cityinitiated annexation of the property. The final amount will be set at the time of final
recordation of the City-initiated annexation.
Where a privately initiated annexation
precedes a City-sponsored annexation (if
any), the fee will be determined based on
the average cost per acre, as describe
above, without the annexation costs; b =
The projected annual inflation rate. The
average annual inflation rate used for this
calculation will be based on the average
inflation rate for the previous 5 years as
measured by the consumer price index.
The rate will be revised each year at the
time of the required annual report on the
Specific Plan; n = Number of years since
the year of Specific Plan adoption; U =
Contribution towards cost of necessary
updates to the Specific Plan and
accompanying Master Environmental
Impact Report.
Reso. 2009-110
Permit Processing Fees
Parcel Maps / Property Line Adjustment:
Administrative Parcel Map - exempt from CA Environmental Quality Act (CEQA) 3,874.00 * 4,293.00 CPI Reso. 2020-082 All G.C. §66451.2 &
§66451.33
Major 2- to 4- Parcel Split - NOT exempt from CEQA 7,383.00 * 8,181.00 CPI Reso. 2020-082 Property Line Adjustment 814.00 * 902.00 CPI Reso. 2020-082 Parcel Map Amendment or Extension 3,164.00 * 3,506.00 CPI Reso. 2020-082 Administrative Parcel Map Amendment or Extension 2,109.00 * 2,337.00 CPI Reso. 2020-082 Subdivisions:
Subdivision and Condominium Conversions: Deposit Deposit Actual Cost 5 to 25 lots 11,286.00 * 12,505.00 Cost + 100% Overhead CPI Reso. 2020-082 All G.C. §66451.2 & 26 to 50 lots 14,285.00 * 15,828.00 Cost + 100% Overhead CPI Reso. 2020-082 51 to 100 lots 19,418.00 * 21,516.00 Cost + 100% Overhead CPI Reso. 2020-082 101 or more lots 21,281.00 * 23,580.00 Cost + 100% Overhead CPI Reso. 2020-082 Extension 2,555.00 * 2,831.00 Cost + 100% Overhead CPI Reso. 2020-082 Amendment 5,019.00 * 5,561.00 Cost + 100% Overhead CPI Reso. 2020-082 Reversion to Acreage 660.00 * 731.00 Cost + 100% Overhead CPI Reso. 2020-082 Deposit Deposit Actual Cost
Annexation 4,201.00 * 4,655.00
Cost + 100% Overhead (does not include
LAFCO & State Fees) CPI Reso. 2020-082
Abandonment:
Summary Vacation 301.00 * 334.00 CPI Reso. 2020-082 Proposition 4 Right of Way 4,746.00 * 5,259.00 CPI Reso. 2020-082 Proposition 4 Easement 527.00 * 584.00 CPI Reso. 2020-082 Proposition 4 Use Permits / Site Development Permits & Planned Development Plans Residential Project:
First 4 units 4,219.00 * 4,675.00 CPI Reso. 2020-082 G.C. §65104 5 to 49 units 10,547.00 * 11,687.00 CPI Reso. 2020-082 G.C. §65104 50 or more units 15,821.00 * 17,530.00 CPI Reso. 2020-082 G.C. §65104 Mobile Home Park 10,547.00 * 11,687.00 CPI Reso. 2020-082 G.C. §65104 Miscellaneous 1,545.00 * 1,712.00 Plus $500 per additional location CPI Reso. 2020-082 G.C. §65104 Commercial / Industrial New Construction
1 acre or less 6,328.00 * 7,012.00 CPI Reso. 2020-082 G.C. §65104
1.1 to 5 acres 10,547.00 * 11,687.00 CPI Reso. 2020-082 G.C. §65104
5.1 to 10 acres 13,711.00 * 15,192.00 CPI Reso. 2020-082 G.C. §65104 Over 10 acres 16,875.00 * 18,698.00 CPI Reso. 2020-082 G.C. §65104 Amendment 2,109.00 * 2,337.00 CPI Reso. 2020-082 G.C. §65104 Extension 1,055.00 * 1,169.00 CPI Reso. 2020-082 G.C. §65104 Site Development Permit - Director 3,164.00 * 3,506.00 CPI Reso. 2020-082 G.C. §65104 Site Development Permit - Director Amendment 2,109.00 * 2,337.00 CPI Reso. 2020-082 G.C. §65104 Temporary Use Permit 946.00 * 1,048.00 Plus $250 per additional location CPI Reso. 2020-082 G.C. §65104 Final Plan Review 2,109.00 * 2,337.00 CPI Reso. 2020-082 G.C. §65104 Short Term Rental - Vacation Rental 1,055.00 * 1,169.00 CPI Reso. 2020-082 Tree Permit 53.00 * 59.00 Per Tree CPI Reso. 2020-082 G.C. §65104 Administrative Sign Permits:
Temporary Promotional Advertising 404.00 * 448.00 CPI Reso. 2020-082 G.C. §65104 Temporary Banner Permit 26.00 * 29.00 CPI Reso. 2020-082 G.C. §65104 Permanent Advertising Sign 752.00 * 833.00 CPI Reso. 2020-082 G.C. §65104 General Plan Amendments / Specific Plans: All G.C. §65104 and §65456(b)
1 acre or less 10,547.00 * 11,687.00 CPI Reso. 2020-082
1.1 to 10 acres 12,656.00 * 14,023.00 CPI Reso. 2020-082
10.1 to 100 acres 15,821.00 * 17,530.00 CPI Reso. 2020-082 Over 100 acres 21,094.00 * 23,373.00 CPI Reso. 2020-082 Deposit Deposit Actual
General Plan Amendment (Text) 3,486.00 * 3,863.00 Cost + 100% Overhead CPI Reso. 2020-082 G.C. §65104 Rezoning:
Planned Development Overlay District only 3,691.00 * 4,090.00 CPI Reso. 2020-082 G.C. §65104 1 acre or less 5,801.00 * 6,428.00 CPI Reso. 2020-082 G.C. §65104
1.1 to 10 acres 8,965.00 * 9,934.00 CPI Reso. 2020-082 G.C. §65104
10.1 to 100 acres 15,821.00 * 17,530.00 CPI Reso. 2020-082 G.C. §65104 Over 100 acres 21,094.00 * 23,373.00 CPI Reso. 2020-082 G.C. §65104
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
Permit Processing Fees - (Continued)
Variance:
Zoning Exception 1,055.00 * 1,169.00 CPI Reso. 2020-082 G.C. §65104 Zoning Exception Amendment 1,266.00 * 1,403.00 CPI Reso. 2020-082 G.C. §65104 Major Variance 6,696.00 * 7,420.00 CPI Reso. 2020-082 G.C. §65104 Variance Amendment 4,270.00 * 4,731.00 CPI Reso. 2020-082 G.C. §65104 Recreational Vehicle Parking Exception 527.00 * 584.00 CPI Reso. 2020-082 Recreational Vehicle Parking Exception Renewal 264.00 * 293.00 CPI Reso. 2020-082 Development Agreement Application 6,871.00 * 7,613.00 CPI Reso. 2020-082 G.C. §65865(d) Deposit Deposit Actual
Ordinance Amendment (Text) 3,486.00 * 3,863.00 Cost + 100% Overhead CPI Reso. 2020-082 G.C. §65104 Surface Mining / Reclamation Plans 5,644.00 * 6,254.00 CPI Reso. 2020-082 R.M.C.18.63.050 Annual Surface Mining Inspection Administrative Fee 931.00 * 1,032.00 CPI Reso. 2020-082 R.M.C.18.63.050 Environmental Impact Report Processing: Deposit Deposit Actual All Pub. Resources
Code §21089(a)
0.1 to 5 acres 5,019.00 * 5,561.00 Cost + 100% Overhead CPI Reso. 2020-082
5.1 to 10 acres 6,087.00 * 6,745.00 Cost + 100% Overhead CPI Reso. 2020-082
10.1 to 20 acres 7,801.00 * 8,644.00 Cost + 100% Overhead CPI Reso. 2020-082
20.1 to 40 acres 12,911.00 * 14,306.00 Cost + 100% Overhead CPI Reso. 2020-082
40.1 to 100 acres 17,135.00 * 18,986.00 Cost + 100% Overhead CPI Reso. 2020-082 For each 25 acres or fraction thereof in excess of 100 acres 2,032.00
* 2,252.00
Cost + 100% Overhead CPI Reso. 2020-082
Environmental Assessment and Negative Declarations / De Minimis
20 % of total application fee Reso. 2006-90 Pub. Resources Code §21089(a)
Deposit Deposit Actual
CEQA Mitigation Monitoring - Deposit 580.00 * 643.00 Cost + 100% Overhead CPI Reso. 2020-082 Pre-Application Reivew / Downtown Specific Plan Area 400.00 * 443.00 CPI Reso. 2022-019 G.C. §65104 Deposit Deposit Actual
Pre-application Review Fee / Traffic or Special Study Review 20 % of total application fee
20 % of total application
fee
Cost + 100% Overhead Reso. 2006-90
Appeals:
Applicant 1,055.00 * 1,169.00 CPI Reso. 2020-082 G.C. §65104 Administrative Permit (appeal by applicant) to Bar 1,055.00 * 1,169.00 CPI Reso. 2020-082 G.C. §65104 Land Use History/Toxic Hazard Review/Qualified Historic Property Designation 364.00 * 403.00 Plus Time and Materials CPI Reso. 2020-082 Proposition 4 Street Renaming Request
0 - 1000 feet of street 1,325.00 * 1,468.00 CPI Reso. 2020-082 Proposition 4 Over 1000 feet of street 1,563.00 * 1,732.00 CPI Reso. 2020-082 Proposition 4 Floodplain Determination/Zoning Confirm Letter/ABC Public Necessity Determin. 179.00 * 198.00 CPI Reso. 2020-082
Elevation Certificate 164.00 * 182.00 CPI Reso. 2020-082 Certificate of Compliance Letter 1,582.00 * 1,753.00 CPI Reso. 2020-082 LOMA / LOMR Processing
Letter of Map Amendment (LOMA) 345.00 * 382.00 CPI Reso. 2020-082 Letter of Map Revision (LOMR) 594.00 * 658.00 Cost + 100% Overhead CPI Reso. 2020-082 Application Fees
Residential Cannabis Cultivation (Recreational) 105.00 * 116.00 CPI Reso. 2018-036 R.M.C. 6.12 Residential Cannabis Cultivation (Medical) Medical Marijuana State ID Card Required - Reso. 2018-036 R.M.C. 6.12 Cannabis Retail 6,328.00 * 7,012.00 CPI Reso. 2018-036 R.M.C. 6.12 Commercial Cannabis Cultivation 5,274.00 * 5,844.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Manufacturing 5,274.00 * 5,844.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Distribution 5,274.00 * 5,844.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Processing 5,274.00 * 5,844.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Testing 5,274.00 * 5,844.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Storage 5,274.00 * 5,844.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Microbusiness 5,274.00 * 5,844.00 CPI Reso. 2020-082 R.M.C. 6.12 All Cannabis Businesses - Annual Renewal 2,689.00 * 2,980.00 CPI Reso. 2018-036 R.M.C. 6.12 Residential Cannabis Cultivation (Recreational) - Annual Renewal 21.00 * 23.00 CPI Reso. 2018-036 R.M.C. 6.12 Residential Cannabis Cultivation (Medical) - Annual Renewal -- Medical Marijuana State ID Card Required - Reso. 2018-036 R.M.C. 6.12 Commercial change of premises 7,910.00 * 8,765.00 CPI Reso. 2018-036 Annual License Fees
All Cannabis Businesses 29,427.00 * 32,607.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Microbusiness 63,283.00 * 70,121.00 CPI Reso. 2020-082 R.M.C. 6.12 * Additional 2% increase to account for ever-increasing credit card fees.
INFORMATION TECHNOLOGY DEPARTMENT- GIS DIVISION
Maps
Color Plots
8.5 x 11 6.00 6.00 Reso. 2006-90 Proposition 4
11 X 17 12.00 12.00 Reso. 2006-90
18 x 24 33.00 30.00 CPI Reso. 2020-082 Proposition 4
24 x 36 40.00 37.00 CPI Reso. 2020-082 Proposition 4
36 x 48 and Larger 46.00 50.00 CPI Reso. 2020-082 Proposition 4 Maps / GIS Data in Electronic Format 78.00 85.00 Per Megabyte (MB) $85 minimum charge CPI Reso. 2020-082 Proposition 4 Additional copies of Color Plots
8.5 x 11 4.00 4.00 Reso. 2006-90 Proposition 4
11 X 17 6.00 6.00 Reso. 2006-90
18 x 24 and Larger 23.00 25.00 CPI Reso. 2020-082 Proposition 4 Custom Mapping or GIS Analysis 90.00 98.00 Per Hour CPI Reso. 2020-082 Fees for documents, data reports, specialty mapping and GIS services not specified above shall be based on cost and established by the GIS Manager.
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
PUBLIC WORKS DEPARTMENT - SOLID WASTE TRANSFER / RECYCLING FACILITY Fees for Loads Without Covers: Effective July 1, 2004, the fee for a load without a cover in an open trailer or open truck or pickup bed shall be twice the posted rate for a load with a cover. The customer shall pay this fee prior to disposal.
Reso. 2008-97
Fees for Tarps in Lieu of Twice the Rate for Uncovered Loads: In lieu of paying twice the rate, the customer may purchase a tarp at the Transfer Station in a size sufficient to cover the load. The City shall refuse service to customers who do not pay the fee or purchase a tarp for a load without a cover at the Transfer Station or other City disposal sites after July 1, 2004.
The cost of the tarp shall be the Solid
Waste Utility's cost to purchase the tarp,
plus a handling charge.
Reso. 2008-97
Green Waste (no concrete/dirt/rocks/asphalt)
Per Ton Rate 26.25 27.00 Reso. 2020-017 R.M.C.9.28.110
Pickup
Minimum (4-30 gal cans/bags, up to level pick up bed 11.75 12.00 Reso. 2020-017 R.M.C.9.28.110 Above Pickup Bed 13.00 13.50 Reso. 2020-017 R.M.C.9.28.110 Above Pickup Cab 14.25 14.75 Reso. 2020-017 R.M.C.9.28.110 Bag or Waste Can - 33 gallon (Maximum of 3) 3.00 3.25 Reso. 2020-017 R.M.C.9.28.110 Household Waste
Per Ton Rate - under 2 tons or <5 cubic yards 85.00 87.50 Reso. 2020-017 R.M.C.9.28.110 2 tons or more or > 5 cubic yards 87.00 89.50 Reso. 2020-017 R.M.C.9.28.110 Pickup
Minimum (4 - 30gal cans/bags, up to level pickup bed 23.50 24.25 Reso. 2020-017 R.M.C.9.28.110 Above Pickup Bed 25.75 26.50 Reso. 2020-017 R.M.C.9.28.110 Above Pickup Cab 28.75 29.50 Reso. 2020-017 R.M.C.9.28.110 Bag or Waste Can - 33 gallon (maximum of 3) 3.00 3.25 Reso. 2020-017 R.M.C.9.28.110 Construction Waste
Clean wood (wood without paint or other
treatment) will be charged at same rate as
self-haul green waste. MO 2011-108 R.M.C.9.28.110
Car Tire (no wheel / rim) 2.75 2.75 Reso. 2015-071 R.M.C.9.28.110 Car Tire with Rim 4.75 4.75 Reso. 2015-071 R.M.C.9.28.110 Truck Tire (no wheel / rim) (46" diameter x 12" wide) 8.25 8.25 Reso. 2015-071 R.M.C.9.28.110 Commercial Copier / Printer 34.50 34.50 Reso. 2016-071
Appliance with motor or compressor Market price Market price Market price each month Reso. 2008-97 R.M.C.9.28.110 Other Large Appliance with motor Market price Market price Market price each month Reso. 2008-97 R.M.C.9.28.110 Small Appliance without motor Market price Market price Market price each month Reso. 2008-97 R.M.C.9.28.110 Fluid removal 6.25 6.25 Reso. 2017-054
Microwave 8.00 8.00 Reso. 2016-071
Couch/Large chair/Table (hard to handle items) 8.25 8.25 Reso. 2015-071 R.M.C.9.28.110 Mattress/Box Spring 8.25 8.25 Reso. 2015-071 R.M.C.9.28.110 Motor Removal 6.25 6.25 Reso. 2015-071 R.M.C.9.28.110
Refrigerant removal 6.25 6.25 Reso. 2015-071 R.M.C.9.28.110 Mercury Switch Processing 13.00 13.00 Reso. 2015-071 R.M.C.9.28.110 Latex paint .50 / pound * .50 / pound * Reso. 2012-74 R.M.C.9.28.110 Flammable liquids, solvents .50 / pound .50 / pound Reso. 2012-74 R.M.C.9.28.110 Oil based paint, tar, adhesives, stains, petroleum .50 / pound * .50 / pound * Reso. 2012-74 R.M.C.9.28.110 Aerosols - poison, corrosive base 2.00 each 2.00 each Reso. 2012-74 R.M.C.9.28.110 Poison solids 1.75 / pound 1.75 / pound Reso. 2012-74 R.M.C.9.28.110 Halogenated oil 5.00 / gallon 5.00 / gallon Reso. 2012-74 R.M.C.9.28.110 Antifreeze No charge * No charge * Reso. 2012-74 R.M.C.9.28.110 Oil filters, used motor oil No charge * No charge * Reso. 2012-74 R.M.C.9.28.110 Aerosol paint cans 1.00 / each 1.00 / each Reso. 2012-74 R.M.C.9.28.110 Propane cylinders - 16 oz only 2.50 / each 2.50 / each Reso. 2012-74 R.M.C.9.28.110 PCB ballasts 1.25 each 1.25 each Reso. 2012-74 R.M.C.9.28.110 Non-PCB ballasts No charge * No charge * Reso. 2012-74 R.M.C.9.28.110 HID lamps 1.50 / each 1.50 / each Reso. 2012-74 R.M.C.9.28.110 Alkaline batteries 1.25 / pound 1.25 / pound Reso. 2012-74 R.M.C.9.28.110 Fluorescent light tubes .15 / foot .15 / foot Reso. 2012-74 R.M.C.9.28.110 Compact fluorescent blubs .50 / each .50 / each Reso. 2012-74 R.M.C.9.28.110 Hazardous Waste and Other materials not listed that may be included in diversion and recycling programs
TBD based on material
type and
recycling/disposal
processing costs
TBD based on material
type and
recycling/disposal
processing costs
Processing/paperwork fee 25.00 / visit 25.00 / visit
*No charge will continue as long as the City's vendor
continues to not charge the City.
Special handling Fee
A special handling fee shall be charged by the Solid Waste Utility when market conditions result in a loss on recycling scrap metals on the following items: oven; stove; refrigerator; freezer; washer; dishwasher; water heater; dryer; window-mount HVAC unit; equivalently sized machines or equipment.
The Solid Waste Utility shall review the
City's cost to dispose of scrap metals
monthly and shall adjust the fees in order to
offset the difference between the City's cost
and what it receives from the sales of scrap
metals. Fees will be based on the fee
schedule below if the City is paying to
recycle scrap metals.
Reso. 2008-97
Large Scrap Metal Loads: Large loads of scrap metals shall be charged a special handling fee as follows:
0 - 200 pounds 5.50 5.50 Reso. 2017-054
>200 - 400 pounds 8.50 8.50 Reso. 2017-054
>400 - 600 pounds 11.75 11.75 Reso. 2017-054
>600 - 800 pounds 14.75 14.75 Reso. 2017-054
Duplicate Receipt Fee 2.00 2.00 Reso. 2008-97
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
PUBLIC WORKS DEPARTMENT - SOLID WASTE TRANSFER / RECYCLING FACILITY - Continued Compost Sales
Retail: The Solid Waste Utility may sell compost produced for not less than the average retail price of three local retail outlets that sell equivalent compost. Each May, the Solid Waste Utility shall conduct a survey to establish prices that are supported by the market conditions but also allows reasonable cost recovery and minimizes the volume of green waste buried at the landfill.
In accordance with CalRecycle mandates, the Solid Waste Utility may hold reduced costs sales and/or giveaways of compost and blends of green waste materials to meet diversion goals.
The City may provide a discount of up to
15% for purchases of five (5) or more cubic
yards.
Reso. 2009-110
Wholesale 80% of retail price for retail businesses Reso. 2008-97 Screened First Grindings Same formula as for Compost Reso. 2021-076 First Grindings Chips Same formula as for Compost Reso. 2008-97 First Grindings Green Waste Same formula as for Compost Reso. 2008-97 Delivery Costs: If the buyer of compost, mulch or wood chips does not provide transportation, the Solid Waste Utility may truck compost, mulch or wood chips at the actual cost plus 10% to any location within the City or within five (5) miles of the Solid Waste Transfer/Recycling Facility, whichever is further. The minimum load the City shall truck shall be five (5) tons or ten (10) cubic yards. If a driver or vehicle is not available, the Utility may decline to provide this service. MO 2011-108
Residential Special Collection Program: Customers who request special, curbside collections of large, bulky items that do not fit in a wheeled waste cart shall pay a fee equal to the rate for disposal at the transfer station plus additional labor and equipment costs. If the item is not subject to a disposal fee, a handling fee equal to the Hard-to-handle fee at the transfer station shall apply.
The Solid Waste Utility shall adjust the fees
for the Residential Special Collection
Program for Hard-to-handle Items on an
annual basis, after adoption of the City's
budget, to reflect current costs. Maximum
of six (6) items in one (1) trip.
MO 2011-108
Non-Curbside Collection Surcharge: (Wheeled Waste Carts) Rate / Month 4.00 4.00 Reso. 2015-071
Replacement Fee * The City reserves the right to charge the customer for the replacement cost of a lost,
stolen, damaged, or destroyed wheeled
waste cart, metal container, or drop box(es).
MO 2011-108
Emergency/Overtime Fee * Customers requesting emergency service requiring overtime shall pay an overtime
fee that shall include the overtime rate for
the employee and equipment costs. This
fee is in addition to the regular fee for the
metal container, drop-boxes, or
compactors. MO 2011-108
Prohibited Items Fee* N/A 36.00
Customers shall pay a prohibited items fee
for each prohibited item that is located in a
cart, container, drop-box, or compactor.
This fee is in addition to the regular fee for
the metal container, drop-boxes, or
compactors. Reso 2009-106
* All solid waste charges are subject to a 1.36% Landfill monitoring fee.
PUBLIC WORKS DEPARTMENT - AIRPORTS:
Aircraft Storage Rentals - Benton Airport:
Closed Hangar 1 - 20 169.00 184.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 21 - 30 184.00 200.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 31 - 40 248.00 269.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 41 - 50 307.00 334.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Open Hangar 121.00 131.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Sun Shade Hangar 121.00 131.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Aircraft Storage Rentals - Municipal Airport:
Closed Hangar 1 - 20 184.00 200.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 21 - 29 and 31 - 40 200.00 217.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 30 w/ Office 248.00 269.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 41 - 70 216.00 235.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 71 - 80 248.00 269.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 81 - 88 294.00 319.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 90 - 99 352.00 382.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Executive Hangar - Commercial Use Lease Lease Reso. 2020-082 Executive Hangar 800.00 869.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Port-A-Port 307.00 334.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Twin Engine 466.00 506.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Jet Pod - Hangar 89 1,248.00 1,356.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Miscellaneous Fees Benton and Redding Municipal Airport Aircraft Tie-Down (single) 43.00 47.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Aircraft Tie-Down (twin & helicopter) 79.00 86.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Aircraft Tie-down (Commercial Use) 118.00 128.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Transient Tie-Down
Single 5.00 5.00 Per Night Reso. 2006-90 R.M.C.3.04.020 Twin 6.00 6.00 Per Night Reso. 2006-90 R.M.C.3.04.020
Small Business Jet 20.00 20.00 Per Night Reso. 2006-90 R.M.C.3.04.020 Helicopter 6.00 6.00 Per Night Reso. 2006-90 R.M.C.3.04.020 Aircraft Parking - Violation Penalty 50.00 50.00 Reso. 2007-175 R.M.C.3.04.020 Hangar Office - Single 33.00 36.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Hangar Office - Twin 58.00 63.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Electric Outlet Fee 7.00 7.00 Per Outlet Per Day Reso. 2020-082 R.M.C.3.04.020 Large Aircraft Overnight Fee greater than 2,500 sq.ft 37.00 40.00 Per Night CPI Reso. 2020-082 R.M.C.3.04.020 Non-Aeronautical Use of Hangars - Premium 2X Aeronautical Rental Rate Reso. 2020-082 R.M.C.3.04.020 Hangar Office - Commercial Use Lease Lease Reso. 2020-082 Heating or Cooling Equipment Installation Surcharge 16.00 17.00 Per Month CPI Reso. 2020-082 Hangar Waiting List Deposit 100.00 100.00 Reso. 2006-90 Delinquency Penalty - Rentals 50.00 50.00 Per Occurrence Reso. 2007-175 R.M.C.3.04.020 Fuel Flowage Fee 0.07 0.07 Per Gallon Reso. 2006-90 R.M.C. 3.04.020
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
PUBLIC WORKS DEPARTMENT - AIRPORTS- Continued
Ground Rental Rate - Benton & Municipal Airport
Benton Airport:
Non-Commercial 0.04 0.042 Per square foot per month Reso. 2020-082 Commercial 0.03 0.034 Per square foot per month Reso. 2020-082 Municipal Airport:
Non-Commercial 0.04 0.042 Per square foot per month Reso. 2020-082 Commercial 0.04 0.037 Per square foot per month Reso. 2020-082 Landing Fees:
Aircraft providing regularly scheduled passenger or freight services (regardless of weight) 1.50 1.50 Per 1,000 lbs. certified gross landing weight Reso. 2020-082 R.M.C.3.04.030 Landing Fees:
Non-scheduled passenger or freight aircraft over 60,000 lbs gross weight 1.75 1.75 Per 1,000 lbs. certified gross landing weight Reso. 2020-082 R.M.C. 3.04.030 Landing Fees:
Aircraft operating from Redding Municipal Airport in performance of special contracts for fighting fire or otherwise with federal, state, or county governments:
38.30 38.30 For aircraft up to and including 30,000 lbs. of certified gross landing weight Reso. 2015-071
R.M.C.3.04.030
51.07 51.07 For aircraft up to and including 60,000 lbs. of certified gross landing weight Reso. 2015-071 R.M.C.3.04.030
57.44 57.44 For aircraft up to and including 80,000 lbs. of certified gross landing weight Reso. 2015-071 R.M.C.3.04.030
63.84 63.84 For aircraft over 80,000 lbs. of certified
gross landing weight Reso. 2015-071 R.M.C.3.04.030
Helicopter Landing Fee at CDF/USFS pads only 30.00 30.00 Per Landing Reso. 2007-175 R.M.C.3.04.030 Enplaning Passenger Charge 4.50 4.50 Per Passenger Reso. 2006-90 P.L.101-508Title IX Small Package Delivery Vehicle User Fee 45.00 45.00 Per vehicle per month Reso. 2009-110 Paid Parking:
0 - 4 hours (Autos only - No Oversized Vehicles) No Charge No Charge Reso. 2015-071 Daily Parking Rate (compact, mid-size, and full size cars, light & medium trucks) 9.00 9.00 Reso. 2015-071
Daily Parking Rate for Vehicles Parked in Short-Term Parking over Four Hours 18.00 18.00 Reso. 2015-071
Weekly Rate 54.00 54.00 Reso. 2015-071
Oversized Vehicle - Daily Rate
Oversized Vehicle, 21 ft+ length 12.00 12.00 Reso. 2020-082 Tractor + Trailer 24.00 24.00 Reso. 2020-082
Tractor (No Trailer) 12.00 12.00 Reso. 2020-082
Trailer (No Tractor or Vehicle) 12.00 12.00 Reso. 2020-082 Power Hook Up 7.00 7.00 Reso. 2020-082
Oversized Vehicle - Weekly Rate
Oversized Vehicle, 21 ft+ length 71.00 71.00 Reso. 2020-082 Tractor + Trailer 143.00 143.00 Reso. 2020-082
Tractor (No Trailer) 71.00 71.00 Reso. 2020-082
Trailer (No Tractor or Vehicle) 71.00 71.00 Reso. 2020-082 Power Hook Up 42.00 42.00 Reso. 2020-082
Long -Term Parking (Auto only) - Special Circumstances 120.00 120 Annual .00 Reso. 2006-90 Late Payment Processing Fee 15.00 or 3% 15.00 or 3% Whichever is greater Reso. 2020-082 SIDA- Badge Fee 100.00 100.00 Per Person MO 2011-108
Title 49 Code of
Fed. Regulation Part
1542
SIDA Renewal 20.00 20.00 Annual / Per Person / Per Year Reso. 2009-110 CHRC Vetting - Process Fee 35.00 35.00 Biennial / Per Person Reso. 2015-071 Airport Operations Area Badge Fee 20.00 20.00 Annual / Per Person / Per Year Reso. 2007-175 Lost or Damaged / SIDA or AOA Badge Replacement Fee 25.00 25.00 Per Occurrence Reso. 2009-110 Air Stairs 50.00 50.00 Per Use Reso. 2006-90
ADA Jet Aircraft Passenger Ramp 100.00 100.00 Per Use Reso. 2006-90 ADA Commuter Aircraft Passenger Ramp 50.00 50.00 Per Use Reso. 2006-90 Commercial Mobile Vendor User Fee 10.00 10.00 Per Month July 21, 2009
CC Item 9.11.(f)
HOUSING AND COMMUNITY DEVELOPMENT
Photocopies 0.25 0.25 Per Copy Reso. 2016-071
Copies on CD 4.00 4.00 Per CD Reso. 2016-071
Substitution and Reconveyance Fee (Auto-adjusted to Shasta County Fee Schedule) 39.50 39.50 Per Reconveyance Reso. 2016-071 Subordination Processing Fee 100.00 100.00 Reso. 2016-071
CITY OF REDDING
REPORT TO THE CITY COUNCIL
Recommendation
Approve setting a Public Hearing on June 21, 2022, at 6:00 p.m., in the City Council Chambers, 777 Cypress Avenue, Redding, California, to consider adjustments to the City of Redding’s Schedule of Fees and Service Charges.
Fiscal Impact
There is no fiscal impact to setting the public hearing.
Alternative Action
The City Council (Council) could choose not to set the public hearing as proposed and instead provide additional direction to staff.
Background/Analysis
California Government Code Sections 66016 and 66018 require that a public hearing be noticed at least ten (10) days prior to a proposed levy of, or increase in, municipal fees and service charges. On an annual basis, and in accordance with City Council Policy No. 802, the Finance Division submits to the City Council proposed changes, deletions, and additions to the Schedule.
In accordance with adopted City Policy, staff requests that pursuant to Government Code requirements, a public hearing on the proposed adjustments be set for June 21, 2022, the date of the Council’s next regular meeting.
Fees are determined based on cost analysis in accordance with Proposition 26. Once established, increases on some fees are based on the Consumer Price Index (CPI) or the Construction Cost Index (CCI).
MEETING DATE: June 7, 2022
ITEM NO. 4.10(b)
FROM:
***APPROVED BY***
[email protected] [email protected]
SUBJECT: 4.10(b)--Set Public Hearing regarding adjustments to Schedule of Fees and Service Charges
Allyn Feci Clark, Director of
Finance/City Treasurer
Packet Pg. 580 Packet Pg. 393 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges) Report to Redding City Council June 1, 2022
Re: 4.10(b)--Set Public Hearing regarding adjustments to Schedule of Fees and Service Charges Page 2
Overall, most of the proposed adjustments are based on an 8.63 percent increase in the CPI for the 12-month period ended April 2022 for mid-sized western cities.
Water service and wastewater connection fees are increased by 8.46 percent, which is the CCI for the 12-month period ended May 2022, as outlined in Ordinance 14.16.205.
The schedule is subject to certain rounding conventions in the CPI / CCI calculation. The rounding conventions utilized in the schedule are as follows; for fees under $10.00 and for fees which are tiered, the fee is rounded to the nearest $.10 (dime). For fees $10.00 and above, the fee is rounded to the nearest whole dollar. As a result, some of the fees and service charges listed in the schedule may not realize an increase as a result of the CPI / CCI calculation. Note that the schedule also contains fees and service charges that do not have a CPI or CCI escalator which results in no change for those fees from the prior year. All new fee requests, corrections or proposed changes are reflected in the schedule in red.
The suggested effective date for all changes to fees and service charges is July 1, 2022.
Below is a list of the summary of changes other than CPI or CCI, by department/division where adjustments are present. If no adjustments beyond CPI or CCI are present in a specific department/division they are not listed below.
Finance Department
• Remove Annual Comprehensive Financial report (ACFR) and Biennial Budget report fees. These reports are available free online. It has been eleven years since a printed copy of the either report was purchased.
Fire Department
• Change to “No Fee” to encourage fire mitigation: Fire Hazard Mitigation Inspection, Land Clearing Permit, and Agricultural Burn Permit.
• Remove Weed Abatement Fee and Weed Abatement Appeal Fee. This fee has never been used. If a property owner refuses to abate weeds, there are other mechanisms currently that can be utilized such as the code enforcement process or issuing a citation. • Various Fire Department fees have not changed in 17 years other than some CPI updates.
Staff completed an analysis to determine the actual cost and time required to complete tasks. It was determined that on average an hour is required to perform the tasks. The fees have been updated to an hourly rate rather than a flat fee.
Public Works Department – Water
• Water Service Installation (includes meter) fees increased to reflect actual cost. • Removed the 2” meter and modified the service size 3”-12” meter to 2”-12” meter.
Additionally, the plus 15% has been removed from the Time and Material Fee. • Water Meter Set Installation (meter only) removed Meter Size 2” and a new fee is added for Meter size 2” – 12” meter at Time and Material.
Packet Pg. 581 Packet Pg. 394 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges) Report to Redding City Council June 1, 2022
Re: 4.10(b)--Set Public Hearing regarding adjustments to Schedule of Fees and Service Charges Page 3
Public Works Department - Solid Waste Transfer / Recycling Facility • New fee: Prohibited Items Fee for $36. Resolution 2009-106: Solid Waste Rate Schedule & Service Policy states that a customer is responsible for prohibited materials. An analysis was completed to determine the average cost for dealing with prohibited items to determine the fee.
Development Services Department – Planning Division
• Additional 2% increase to account for the ever-increasing credit card fees. The 2% partially offsets the City rate.
Council Priority/City Manager Goals
This is a routine operational item.
Attachments
Final Draft FY 2022-23 Master Fee Schedule
Packet Pg. 582 Packet Pg. 395 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
FINANCE DEPARTMENT
Annual Comprehensive Financial Report (ACFR) 10.00 10.00 Per Copy Reso. 2006-90 Biennial Budget Report 15.00 15.00 Per Copy Reso. 2006-90 Photocopies 0.25 0.25 Per Page Reso. 2006-90
General Account Receivable Late Fee 1.50% 1.50% 1.5% applied to unpaid balance / month Reso. 92-426 CC Policy 0415 Late Penalty (mailed, 15-day / first notice) 16.00 16.00 Reso. 2009-177 Disconnect Notice Penalty mailed,7-day/final notice 20.00 20.00 Reso. 2009-177 Proposition 4 Late Penalty (mailed, 15-day / first notice) Commercial 3.00% 3.00% Unpaid delinquent balance Reso. 2009-110
CITY MANAGER
Retail Cannabis Sales RFP fee 1,055.00 1,146.00 CPI Reso. 2018-036 R.M.C. 6.12 Dog License Fee
Unaltered
1-year license 30.00 30.00 Reso. 2007-175
2-year license 57.00 57.00 5% Savings of 2 1-year lic. Reso. 2007-175 3-year license 85.50 85.50 5% Savings of 3 1-year lic. Reso. 2007-175 Spayed or neutered
1-year license 15.00 15.00 50% Savings of Unaltered 1 year lic Reso. 2007-175 2-year license 28.50 28.50 5% Savings of 2 1-year lic. Reso. 2007-175 3-year license 42.75 42.75 5% Savings of 3 1-year lic. Reso. 2007-175 Replacement tag 5.00 5.00 Reso. 2007-175
Fees to seniors (60 or Older) 50% of stated fees 50% of stated fees Reso. 2006-90 Partial year (after 12/31), 1-year license only 50% of stated fees 50% of stated fees Reso. 2006-90 Late Penalty Fee 15.00 15.00 Reso. 2006-90
Dep. for redempt. of impounded dog when rabies 25.00 25.00 Ord. 1960 vaccine is required
Dog Kennel License
0-10 dogs 64.00 64.00 Reso. 2009-110
11 or more dogs 128.00 128.00 Reso. 2009-110
Dog Kennel License Penalty Fee 21.00 21.00 Reso. 2009-110 Dangerous Dog Licensing Fee 100.00 100.00 Reso. 2009-110
CITY CLERK
Business License Fee
Delinquency Penalty 10% 10% Per Month Ord. 1935 R.M.C.6.02.180 Noncompliance Penalty 25% 25% Of License Fee Ord. 2149
Duplicate License 10.00 10.00 Reso. 2006-90
Handbill Permit
Permit Fee 50.00 50.00 Per Quarter Reso. 2006-90 R.M.C.6.36.110 Filing Fee for Notice of Intent to Circulate Petition in Municipal Election
200.00 200.00 Reso 2006-06
E.C.§ 9202(b)
Photocopies 0.25 0.25 Per Page Reso. 2006-90 Proposition 4 Photocopies of FPPC Documents 0.10 0.10 Per Page Reso. 2006-90 G.C.§ 81008 (a) Photocopies from Microfiche/Microfilm 0.55 0.55 Per Page Reso. 2006-90 Proposition 4 Photocopies from Aperture Cards 2.00 2.00 Per Page Reso. 2006-90 Proposition 4 Photocopies on USB flash Drives 6.50 6.50 Per Flash Drive Reso. 2017-054 Community Room / Plaza -
Includes trash charge, tables and chairs as specified, whiteboard / easel and podium
Private Party Rates:
Full Day: 7 am to midnight * 364.00 395.00 Includes 5 tables and 25 chairs CPI Reso. 2020-082 443.00 481.00 Includes 10 tables and 75 chairs CPI Reso. 2020-082 510.00 554.00 Includes 15 tables and 100 chairs CPI Reso. 2020-082 Half Day: Any combination of between two and eight hours * 272.00 295.00 Includes 5 tables and 25 chairs CPI Reso. 2020-082 364.00 395.00 Includes 10 tables and 75 chairs CPI Reso. 2020-082 458.00 422.00 Includes 15 tables and 100 chairs CPI Reso. 2020-082 Minimum Day (up to 2 hours) * 113.00 123.00 Includes 5 tables and 25 chairs CPI Reso. 2020-082 210.00 228.00 Includes 10 tables and 75 chairs CPI Reso. 2020-082 295.00 272.00 Includes 15 tables and 100 chairs CPI Reso. 2020-082 * - All Private Party Rates represent non-holiday and non-weekend dates. Private Party Rates for holidays increase by 200% of stated rate; and for weekends increase by $100 of stated rate.
Government and Non-profit rates
Full Day: 7 am to midnight 228.00 248.00 Includes 5 tables and 25 chairs CPI Reso. 2020-082 330.00 358.00 Includes 10 tables and 75 chairs CPI Reso. 2020-082 397.00 431.00 Includes 15 tables and 100 chairs CPI Reso. 2020-082 Half Day: Any combination of between two and eight hours * 169.0 0 184.00 Includes 5 tables and 25 chairs CPI Reso. 2020-082 272.00 295.00 Includes 10 tables and 75 chairs CPI Reso. 2020-082 330.00 358.00 Includes 15 tables and 100 chairs CPI Reso. 2020-082 Minimum Day (up to 2 hours) 81.00 88.00 Includes 5 tables and 25 chairs CPI Reso. 2020-082 184.00 200.00 Includes 10 tables and 75 chairs CPI Reso. 2020-082 228.00 248.00 Includes 15 tables and 100 chairs CPI Reso. 2020-082 Cleaning / Damage deposit 283.00 307.00 CPI Reso. 2020-082 Council Chambers (Government Only) 31.00 34.00 Per Hour CPI Reso. 2020-082
CITY TREASURER
Assessment Splits (resulting from parcel splits)
Two-to four-way splits 88.00 88.00 Reso. 2006-90 Proposition 4 Each additional lot over four in split 10.00 10.00 Reso. 2006-90 Proposition 4 Release of Assessment Lien Recording Fee (Auto-adjusted to Shasta County Fee Schedule) 20.00 20.00 Pass Through County Fee Reso. 2014-069 Proposition 4 Returned Payment Charge (checks, credit cards, etc.) 35.00 35.00 Reso. 2014-069 G.C.§ 6157 Residential Parking Permit 69.00 75.00 Per Quarter CPI Reso 2020-056 Senior Discount 34.00 37.00 Per Quarter CPI Reso 2020-056 Construction Parking Meter Hoods 5.00 5.00 Deposit per hood Ordinance 967 R.M.C.11.28.090 Construction Parking Meter Hoods 10.00 10.00 Plus: per quarter Ordinance 967 R.M.C.11.29.100 Utility Parking Meter Hoods 5.00 5.00 Deposit per hood Ordinance 967 R.M.C.11.28.090 Utility Parking Meter Hoods 10.00 10.00 Plus: per quarter per hood Ordinance 967 R.M.C.11.29.100
PURCHASING
Photocopies 0.25 0.25 per page Reso. 2020-082
COMMUNITY SERVICES DEPARTMENT - RECREATION DIVISION
Packet Pg. 396 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
NOTE: For all Community Services Department reservations the following fees will apply when applicable:
Materials At Cost At Cost Reso. 2016-071
Additional Labor 20.00 22.00 Per Hour CPI Reso. 2020-082 Proposition 4 Cancellation Fee Charged on all Refunds 7.00 7.00 Reso. 2014-069 Cleaning/Damage Deposit (If Required) 350.00 380.00 CPI Reso. 2020-082 Proposition 4 Technology Surcharge 5.00% 5.00% Applies to all program registrations. Reso. 2010-164 Baseball / Softball Fields:
Light Fee 10.00 11.00 CPI Reso. 2020-082 Proposition 4
Use Fee - Per 2 hour block 40.00 43.00 2 hour minimum CPI Reso. 2020-082 Tiger Field
Light Fee 50.00 54.00 Per Reservation CPI Reso. 2020-082 Proposition 4 Use Fee - Per Game 200.00 217.00 CPI Reso. 2020-082
Soccer Fields:
Light Fee 10.00 11.00 CPI Reso. 2020-082 Proposition 4
Use Fee - Per 2 hour block 40.00 43.00 2 hour minimum CPI Reso. 2020-082 Lake Redding Park Volleyball Courts
Use Fee - Per 2 hour block 20.00 22.00 2 hour minimum CPI Reso. 2021-076 Enterprise Roller Hockey Rink / Pickle Ball Court
Use Fee - Per 2 hour block 43.00 40.00 2 hour minimum CPI Reso. 2020-082 Park Site and Trail Reservation Fee per session (Except Fantasy Fountain, Junior Bike Park, Lake Redding Gazebo & Pavilion, Sculpture Park and Civic Amphitheatre): 54.00 50.00 CPI Reso. 2020-082 Fantasy Fountain
Per 2-Hour Session 326.00 300.00 CPI Reso. 2020-082
Junior Bike Park
Per 2-Hour Session 326.00 300.00 CPI Reso. 2020-082
Lake Redding Gazebo & Pavilion
Per Session 98.00 90.00 CPI Reso. 2020-082
Sculpture Park
Reservation Fee 120.00 130.00 CPI Reso. 2020-082 Proposition 4 Non-Profit: Reservation Fee 75.00 70.00 58% of reservation Fee Reso. 2020-082 Proposition 4 Restroom - only available with Sculpture Park reservation 33.00 30.00 CPI Reso. 2021-076
Civic Amphitheatre
Individuals and Local Non-Profit Reservation Fee 50.00 54.00 CPI Reso. 2020-082 Proposition 4 Non-Local Non-Profit Reservation Fee 147.00 160.00 CPI Reso. 2020-082 Proposition 4 Commercial (Standard) Use Fee 291.00 316.00 CPI Reso. 2020-082 Proposition 4 Redding Aquatic Center:
Lost Card Replacement Fee 7.00 7.00 Per Card Replaced Reso. 2006-90 Caldwell Recreation Center:
Rental Fee (All day use during normal park hours; $222.50 due when making reservations with a completed Rental Application and $222.50 due 60 days prior to the event or at the time of making the reservation if less than 60 days prior to the event.) 495.00 456.00 CPI Reso. 2020-082 Proposition 4
Class Cancellation Fee 7.00 7.00 Per Individual Per Session Reso. 2007-175 Sundial Bridge: Deck Lighting Policy
Special Requests from Community 100.00 100.00 Per Request Reso. 2018-032
FIRE DEPARTMENT
Hazardous Material Response Fee 326.00 354.00 Per hour per response CPI Reso. 2021-076 First Responder Fee 326.00 354.00
Per hour per non-emergency call for service
CPI Reso. 2021-090
Fire Prevention Inspection Report 55.00 60.00 Per report CPI Reso. 2020-082 Proposition 4 Fire Hazard Mitigation Inspection 16.00 16.00 No Fee Reso. 2007-175 Land Clearing Permit 34.00 37.00 No Fee Per permit CPI Reso. 2020-082 Proposition 4 Agricultural Burn Permit 53.00 58.00 No Fee Per permit CPI Reso. 2020-082 Proposition 4 Licensed Care Pre-Inspection (prior to occupancy)
Facilities 25 or less 50.00 Per hour, One hour minimum CPI 91.00 Reso. 2006-90 Proposition 4 Facilities greater than 25 100.00 Per hour, One hour minimum CPI 116.00 Reso. 2007-175 Proposition 4 Investigation Report 75.00 75.00 Per report MO 2011-108 Proposition 4 Basic Fire Report 15.00 15.00 Per report Reso. 2006-90 Proposition 4 Weed Abatement Fee 78.00 85.00 Admin fee+cost of procedures CPI Reso. 2020-082 Proposition 4 Weed Abatement Appeal Fee 330.00 358.00 Includes Hearing Officer I CPI Reso. 2020-082 Proposition 4 False Alarm Fee 694.00 754.00 CPI Reso. 2020-082 Proposition 4 Emergency Response to DUI collision 326.00 354.00 Per hour per response CPI Reso. 2020-082 Fire Inspection Third Time and Thereafter 50.00 Per hour, One hour minimum 91.00 Reso. 2006-90 Fire Inspection Fee
Fire Clearance Annual Inspection
Facilities 7-25 occupants 70.00 Per hour, One hour minimum CPI 101.00 Reso. 2006-90 Facilities 26-50 occupants 105.00 Per hour, One hour minimum CPI 119.00 Reso. 2006-90 Facilities over 50 occupants 140.00 Per hour, One hour minimum CPI 136.00 Reso. 2006-90 Annual Licensed Care Inspection
Facilities 7-25 occupants 70.00 Per hour, One hour minimum CPI 101.00 Reso. 2006-90 Facilities 26-50 occupants 105.00 Per hour, One hour minimum CPI 119.00 Reso. 2006-90 Facilities over 50 occupants 140.00 Per hour, One hour minimum CPI 136.00 Reso. 2006-90 Fire Safety Inspection
Drinking / Dining - Over 50 occupants 70.00 Per hour, One hour minimum CPI 101.00 MO 2011-108 Hotel, Motel, Apartment House 70.00 Per hour, One hour minimum CPI 101.00 MO 2011-108 Hazardous Occupancy - (High Risk Businesses) 70.00 Per hour, One hour minimum CPI 101.00 MO 2011-108 Other State Required Inspections 70.00 Per hour, One hour minimum CPI 101.00 MO 2011-108
Packet Pg. 397 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
FIRE DEPARTMENT - Continued
Day Care
Commercial 70.00 Per hour, One hour minimum CPI 101.00 Reso. 2006-90 Residential - (Large Family Daycare) 50.00 Per hour, One hour minimum CPI 91.00 Reso. 2006-90 Fire Code Permits: All R.M.C.
Aircraft Refueling Vehicles 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 9.20.010 + Aircraft Repair Hangars 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 9.20.130 Automobile Wrecking Yards 110.00 Per hour, One hour minimum 121.00 CPI Reso. 2020-082 Bonfires or Rubbish Fires 32.00 Per half-hour, half-hour minimum 41.00 CPI Reso. 2020-082 Candles and Open Flames in Public Assembly 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Combustible Fiber Storage 52.00 Per hour, One hour minimum 9.00 CPI Reso. 2020-082 Compressed Gases and Cryogens 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Explosive and Blasting Permits:
Blasting 110.00 Per hour, One hour minimum 121.00 CPI Reso. 2020-082 Powder Sales 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Transportation 17.00 Per half-hour, half-hour minimum 37.00 CPI Reso. 2020-082 Fireworks:
Public Display 210.00 228.00 Per Event CPI Reso. 2020-082 Special Effects 113.00 123.00 Per Event CPI Reso. 2020-082 Flammable Liquids:
Storage, handling, or use of Class I liquids in excess of 5 gallons inside a building or 10 gallons not inside a building 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Storage, handling, or use of Class II or III-A liquids in excess of 25 gallons in a building or 60 gallons not in a building 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Install or alter any flammable liquid tank or piping 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Garages 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 9.20.130 Hazardous Materials 110.00 Per hour, One hour minimum 121.00 CPI Reso. 2020-082 Hazardous Production Materials 110.00 Per hour, One hour minimum 121.00 CPI Reso. 2020-082 High Piled Storage 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Junk yards 110.00 Per hour, One hour minimum 121.00 CPI Reso. 2020-082 Liquefied Petroleum Gas 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Magnesium Working 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Covered Mall, Special Uses 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Places of Assembly 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Public Assembly Permit Fee 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Tents & Canopies 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Air-Support Structures 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Welding or Cutting Operations 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Storage and handling of Level 2 and 3 aerosol products in excess of 500 pounds 52.00 Per hour, One hour minimum 92.00 CPI Reso. 2020-082 Carnivals and fairs or festival 48.00 Per hour, One hour minimum CPI 90.00 Reso. 2009-110 Motor vehicle fuel dispensing stations 48.00 Per hour, One hour minimum CPI 90.00 Reso. 2009-110 Tire Storage 48.00 Per hour, One hour minimum CPI 90.00 Reso. 2009-110 Permit Reinspection 28.00 Per half-hour, half-hour minimum 40.00 CPI Reso. 2020-082 Permit Inspection on Sunday Double the stated fee Reso. 2006-90 Other Required Fire Code Permits 45.00 89.00 Per hour, One hour minimum CPI Reso. 2009-110 Conference / Meeting Room
1 - 4 hours 35.00 35.00 CPI Reso. 2020-082 Proposition 4
4.1 or more hours 71.00 71.00 CPI Reso. 2020-082 Proposition 4 Photograph Copies 8.10 8.80 Per each copy CPI Reso. 2020-082
POLICE DEPARTMENT
Fingerprint Rolling Fee 25.00 25.00 Reso. 2017-054 P.C. §13300 Police Report copies (pickup)
Paper copy 0.25 0.25 Per Page Reso. 2006-90
C.V.C. §20012 &
G.C. §6257
Microfilm copy 0.55 0.55 Per page microfilm copy Reso. 2006-90 Reports mailed to requester
40 pages and under 5.00 5.00 Reso. 2006-90
Over 40 pages 5.00 5.00 Plus $0.25 for each page over 40 pages Reso. 2006-90 Report copies on USB flash Drives 6.50 6.50 Per Flash Drive Reso. 2021-076 Log entries 0.25 0.25 Per Page Reso. 2006-90
License to sell firearms 30.00 30.00 Reso. 2009-110 PC 12071 License to sell firearms renewal 15.00 15.00 Reso. 2009-110 Concealed weapons permits:
New 67.00 62.00 Plus DOJ Fees CPI Reso. 2020-082 P.C. §12054 Renewal 40.00 37.00 Plus DOJ Fees CPI Reso. 2020-082 P.C. §12054 Second-hand dealer permit:
Initial Fee 75.00 69.00 Plus DOJ Fees CPI Reso. 2020-082 R.M.C.6.30.040 &
Proposition 4
Per employee 28.00 26.00 Plus DOJ Fees CPI Reso. 2020-082 Renewal 75.00 69.00 Plus DOJ Fees CPI Reso. 2020-082
Cardroom license, application 948.00 873.00 CPI Reso. 2020-082 R.M.C.6.14.060 Cardroom table fee, per table , per year 382.00 352.00 Per table, per year CPI Reso. 2020-082 R.M.C.6.14.060 Cardroom permit new (owner/employee) 49.00 45.00 Plus DOJ Fees CPI Reso. 2020-082 R.M.C.6.14.100 Cardroom permit renewal 28.00 26.00 CPI Reso. 2020-082 R.M.C.6.14.100 Massage permit new (owner/employee) 48.00 44.00 Plus DOJ Fees CPI Reso. 2021-076 R.M.C. 6.08.020 Massage permit renewal 27.00 25.00 CPI Reso. 2021-076 R.M.C. 6.08.020 Emergency response (DUI arrest & traffic collision) 112.00 103.00 Per hour per officer CPI Reso. 2020-082 G.C. §53150-58 Taxi inspection (yearly) 21.00 21.00 Per Taxi Reso. 2006-90 Proposition 4 Taxi Driver applicant DOJ Fees + fingerprinting Reso. 2006-90 Proposition 4 Tow Truck inspection (yearly) 53.00 49.00 Per Truck CPI Reso. 2020-082 Proposition 4 Tow Truck re-inspection
Topside 110.00 101.00 Per Truck CPI Reso. 2020-082 Proposition 4 Underneath 223.00 205.00 Per Truck CPI Reso. 2020-082 Proposition 4 HUD Applicant Clearance 43.00 43.00 Plus DOJ Fees Reso. 2014-069 Photograph Copies:
Black & White or Color 2.00 2.00 Per Photo Reso. 2006-90 G.C. §6257 Digital pictures on CD (includes mailing) 4.00 4.00 Per CD Reso. 2006-90 G.C. §6257 Digital pictures on USB flash Drives 6.50 6.50 Per Flash Drive Reso. 2021-076 Towed vehicle release fee 160.00 160.00 Reso. 2007-175 Ordinance 2226 Repossessed vehicle fee 15.00 15.00 Reso. 2006-90 G.C. §41612 Property return fee 16.00 16.00 Plus cost of C.O.D. Reso. 2006-90 Proposition 4 Publications / Equipment Usage:
Daily bulletin 0.25 0.25 Per Page Reso. 2006-90 Not required Firearms Training Simulator 23.00 23.00 Per Hour (agencies only) Reso. 2006-90 Not required Late Payment Penalty 20.00 20.00 Reso. 2009-23
Packet Pg. 398 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
ELECTRIC UTILITY DEPARTMENT
On-site delivery of disconnect notification (door-hanger) 50.00 50.00 Reso. 2006-90 R.M.C.14.20.020 Field Collection 50.00 50.00 Reso. 2006-90 Proposition 4 Voltmeter Reading 75.00 75.00 MO 2011-108 Proposition 4 Meter Tampering Fee 500.00 500.00 Up to $500 Reso. 2006-90 Proposition 4 Priority Service Connection Fee when called after 11:00 am 50.00 50.00 Called after 11:00 am on day of connection Reso. 2017-104 Proposition 4 Watt-Hour Meter Testing Fee 75.00 75.00 MO 2011-108 Proposition 4 Credit Report 5.00 5.00 Reso. 2006-90 Proposition 4
Service Reconnection at Pole / Transformer 99.00 99.00 MO 2011-108 Service Disconnection at Pole / Transformer 99.00 99.00 MO 2011-108 Load Profiling/Energy Usage Monitoring Program/landline or Ethernet net cable 50.00 / month 50.00 / month
Load Profiling/Energy Usage Monitoring Program/wireless connection 65.00 / month 65.00 / month
Level II REU Energy Audit 125.00 125.00
Conference / Meeting Room:
1 - 4 hours 37.00 40.00 CPI Reso. 2020-082 Proposition 4
4.1 - or more hours / day 73.00 79.00 CPI Reso. 2020-082 Proposition 4 Permit Processing Fees
Temporary Power Connection and Meter Set Fee 54.00 59.00 With Permit CPI Reso. 2020-082 DC Fast Charging - Public Fee
Energy Rate $ 0.20 / kWh $ 0.20 / kWh Reso. 2021-134
Parking Fee while Charging $ 0.05 / min $ 0.05 / min Reso. 2021-134 Parking Fee while Not charging $ 0.10 / min $ 0.10 / min After 5 minute grace period Reso. 2021-134
PUBLIC WORKS DEPARTMENT- MUNICIPAL UTILITIES
Water
Water Service Installation (includes meter)
Service Size, 5/8" meter 1,456.00 3,160.00 CCI Reso. 2020-082 R.M.C.14.08.310 Service Size, 3/4" meter 1,516.00 3,190.00 CCI Reso. 2020-082 R.M.C.14.08.310 Service Size, 1" meter 1,590.00 3,260.00 CCI Reso. 2020-082 R.M.C.14.08.310 Service Size, 11/2" meter 2,115.00 4,050.00 CCI Reso. 2020-082 R.M.C.14.08.310 Service Size, 2" meter 2,237.00 2,426.00 CCI Reso. 2020-082 R.M.C.14.08.310 Service Size, 2 3" - 12" meter
Time and Material plus
15%
Time and Material plus
15% Reso 2017-054 R.M.C.14.08.310
Water Meter Set Installation (meter only)
Meter Size, 5/8" meter 126.00 137.00 CCI Reso. 2020-082 R.M.C.14.08.310 Meter Size, 3/4" meter 152.00 165.00 CCI Reso. 2020-082 R.M.C.14.08.310 Meter Size, 1" meter 203.00 220.00 CCI Reso 2017-054 R.M.C.14.08.310 Meter Size, 11/2" meter 476.00 516.00 CCI Reso. 2020-082 R.M.C.14.08.310 Meter Size, 2" meter 562.00 610.00 CCI Reso. 2020-082 R.M.C.14.08.310 Meter Size 2" - 12" meter N/A Time and Material R.M.C.14.08.310 Paving Cut Charge (water service) 832.00 902.00 CCI Reso. 2020-082 R.M.C.14.08.310 Water Service Split (multiple meters on parcel) 659.00 715.00 CCI Reso. 2020-082 R.M.C.14.08.310 Installation of new water services by City utility crews is not available on designated arterial streets and State highways.
Installation of new water services in these areas will be the responsibility of the owner.
Reso. 2008-97
Backflow Prevention Assembly and Testing 3.60 3.30 Per month CPI Reso. 2020-082 RMC 14.08.160 Commercial Fire Service Commodity Charge Four (4) times the regular service rate
Four (4) times the
regular service rate RMC 14.08.320
Hydrant Meter Charge $25 Non-refundable
Charge. ($225
Refundable Deposit)
$25 Non-refundable
Charge. ($225
Refundable Deposit) RMC 14.08.075
Private Fire Hydrant Service 6.00 5.50 Per Hydrant per month CPI Reso. 2020-082 RMC 14.08.370 Private Fire Service Lines: RMC 14.08.320
Fixed Monthly service charge RMC 14.08.320
Line size 4" 4.90 4.50 CPI Reso. 2020-082 RMC 14.08.320 Line size 6" 7.30 6.70 CPI Reso. 2020-082 RMC 14.08.320 Line size 8" 9.60 8.80 CPI Reso. 2020-082 RMC 14.08.320 Line size 10" 11.00 10.00 CPI Reso. 2020-082 RMC 14.08.320 Line size 12" 13.00 12.00 CPI Reso. 2020-082 RMC 14.08.320 Fire Hydrant Service Outside Incorporated area of City
Demand Charge 11.00 12.00 Per Month CPI Reso. 2020-082
Maintenance Cost 14.00 15.00 Per Month CPI Reso. 2020-082 Billing / Collection Charge 3.90 4.20 Per Month CPI Reso. 2020-082 Surcharge / Monthly Service Fee times 1.5 14.00 15.00 Per Month CPI Reso. 2020-082 City Council Policy
1411
Total per month 42.90 46.20
Wastewater
Wastewater Line Tap
Tap Fee, 6x4 to 8x6 234.00 254.00 CCI Reso. 2020-082 R.M.C.14.16.205 Wastewater Groundwater or Surface Water Discharge Permit Application Fee 500.00 500.00 Reso. 2006-90 R.M.C.14.16.250 Wastewater Groundwater or Surface Water Discharge Permit Renewal Fee 100.00 100.00 Reso. 2006-90 R.M.C.14.16.250 Wastewater Groundwater or Surface Water Discharge Service Charge 1 times the rate 1 times the rate
1 times the rate per volume discharged as
listed in R.M.C.14.16.240.A for
consumption.
Reso. 2006-90 R.M.C.14.16.250
Storm Drain
Drainage Basin Inlet Marker (installed) - Required on all new inlets 18.00 20.00 CCI Reso. 2020-082
Packet Pg. 399 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
PUBLIC WORKS DEPARTMENT - ENGINEERING DIVISION
Technology Surcharge 5.00% 5.00%
Applied to all fees except Transportation
Permits Reso. 2007-175
Permit Processing Fees
Plan review of Public Improvement:
Permit Processing for improvements, landscape maintenance district formation, and final map review associated with new development (1% of the estimated cost of construction to be paid to the City at the time plans are submitted for review, the balance based on actual cost of review to be paid prior to the beginning of construction.)
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as prepared in
accordance with cognizant agency) Reso. 2013-061
PERMIT PROCESSING FEES - Continued
Change order (Paid prior to acceptance of improvements) Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as prepared in
accordance with cognizant agency) Reso. 2013-061
Public Works Inspection:
Inspection of public improvements associated with new
development to be paid by developer. At the time of permit issuance a deposit of 2% of the value of the construction shall be deposited with the City. The unused balance, if any, will be returned after final acceptance of the improvements. Cost not to exceed 2% of improvement cost.
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as prepared in
accordance with cognizant agency) Reso. 2013-061 R.M.C.17.74.05 Reinspection - If during final inspection the work has not been approved, all subsequent inspections will be based on actual cost of inspection and are not subject to the 2% maximum inspection fee.
Final parcel map review fee (covers 2 plan checks) 432.00 469.00 CPI Reso. 2020-082 R.M.C.17.16.030 & Lot merger / property line adjustments for 2 parcels with maximum of 2 plan checks 205.00 CPI Reso. 2020-082 223.00
Third and subsequent checks
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as prepared in
accordance with cognizant agency) Reso. 2013-061
Lot merger / property line adjustment for 3 or more lots ($150 deposit due with application - balance due prior to recordation) Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as
prepared in accordance
with cognizant agency)
Cost
(includes overhead as prepared in
accordance with cognizant agency) Reso. 2013-061
Grading Permit:
50 to 1,000 yards 529.00 487.00 CPI Reso. 2020-082 R.M.C.16.4.070 1,001 to 2,000 yards 641.00 590.00 CPI Reso. 2020-082 R.M.C.16.4.070 2,001 to 3,000 yards 754.00 694.00 CPI Reso. 2020-082 R.M.C.16.4.070 3,001 to 4,000 yards 864.00 795.00 CPI Reso. 2020-082 R.M.C.16.4.070 4,001 to 5,000 yards 989.00 910.00 CPI Reso. 2020-082 R.M.C.16.4.070 5,001 to 10,000 yards 1,184.00 1,090.00 CPI Reso. 2020-082 R.M.C.16.4.070 For each additional 5,000 yards or fraction thereof in excess of 10,000 yards 228.00 210.00 CPI Reso. 2020-082 R.M.C.16.4.070 Clearing (for grading):
1 to 2 acres 119.00 110.00 CPI Reso. 2020-082 R.M.C.16.4.070
2.1 to 5 acres 172.00 158.00 CPI Reso. 2020-082 R.M.C.16.4.070
5.1 to 10 acres 358.00 330.00 CPI Reso. 2020-082 R.M.C.16.4.070 For each additional 5 acres or fraction thereof in excess of 10 acres 53.00 49.00 CPI Reso. 2020-082 R.M.C.16.4.070
Appeals (for grading) 92.00 85.00 CPI Reso. 2020-082 R.M.C.16.4.070 Encroachment permit fees (2% due at time of submittal for plan review, remaining 3% due when permit is issued. Exception:
Encroachment permit applications for public improvements of $500,000 or greater may request plan check and inspection fees be calculated based on the subdivision related improvement provisions of this schedule.) 87.00 95.00
$95 or 5% of Engineer's Estimate,
whichever is greater CPI Reso. 2020-082 Proposition 4
Transportation Permit:
Single occurrence 16.00 16.00 Reso. 2006-175 V.C. 35795(b) Annual or repetitive occurrence 90.00 90.00 Reso. 2006-175 V.C. 35795(b) Sidewalk Vending Permit Application Fee 446.00 411.00 CPI Reso. 2019-116
DEVELOPMENT SERVICES DEPARTMENT - ALL DIVISIONS
Technology Surcharge 5.00% 5.00% Applies to all fees Reso. 2007-175
DEVELOPMENT SERVICES DEPARTMENT - BUILDING DIVISION
Building Permit Microfilming / Imaging Charge 1.60 1.70 CPI Reso. 2020-082 Proposition 4 Abatements - Imposed when no response to attorney demand letter
Imposed at full cost of procedure Reso. 88-364
Proposition 4
Permit Processing Fees
Building Permit Fees Total Valuation
$ 1 to $ 500 26.00 28.20 CPI Reso. 2020-082
$ 501 to 2,000 26.00 28.20
Plus $3.85 for each additional 100 over first
500 CPI Reso. 2020-082
$ 2,001 to 25,000 79.20 85.90
Plus $17.07 for each add'l 1000 over first
2,000 CPI Reso. 2020-082
$ 25,001 to 50,000 440.40 478.40
Plus $12.42 for each add'l 1000 over first
25,000 CPI Reso. 2020-082
$ 50,001 to 100,000 726.20 788.80
Plus $8.53 for each add'l 1000 over first
50,000 CPI Reso. 2020-082
$ 100,001 to 500,000 1,118.60 1,215.20
Plus $6.6 for each add'l 1000 over first
100,000 CPI Reso. 2020-082
$ 500,001 to 1,000,000 3,550.90 3,857.10
Plus $5.65 for each add'l 1000 over first
500,000 CPI Reso. 2020-082
$ 1,000,001 and up 6,149.50 6,681.50
Plus $3.85 for each add'l 1000 over first
1,000,000 CPI Reso. 2020-082
Packet Pg. 400 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
DEVELOPMENT SERVICES DEPARTMENT - BUILDING DIVISION - Continued Temporary Certificate of Occupancy
Large Commercial 580.00 630.00 First 60 days CPI Reso. 2020-082 580.00 630.00 Each additional 30 days CPI Reso. 2020-082 Small Commercial 294.00 319.00 First 60 days CPI Reso. 2020-082 294.00 319.00 Each additional 30 days CPI Reso. 2020-082 Residential 56.00 61.00 CPI Reso. 2020-082
Model Home Permit
Residential 352.00 382.00 CPI Reso. 2020-082
Building Permit Prior to Subdivision Acceptance
Residential 294.00 319.00 CPI Reso. 2020-082
Authorization to Start Work
Commercial 176.00 191.00 CPI Reso. 2020-082
Water Efficient Landscape Documentation
2,500 square feet to 40,000 square feet of Landscaping 384.00 417.00 CPI Reso. 2020-082 Ordinance 2449 Over 40,000 square feet of Landscaping 539.00 586.00 CPI Reso. 2020-082 Ordinance 2449 Note: Plan check fees are 65% of building permit fees. Fees for repetitive plan checks (where the same plans are used in more than one location) may be adjusted at the discretion of the Director of Development Services or his designee.
Typically 50% of cost of original plan check
fee
Plan Check - Outside normal business hours 134.00 123.00 Per Hour (2 hour minimum) CPI Reso. 2020-082 Deputy Building Inspector Program 85.00 78.00 Annually CPI Reso. 2020-082 Expedited Plan Review ** 50% of Plan Check Fee Reso. 2020-082 Electric Permit Fees
Permit Issuance - each permit 52.00 48.00 Per each permit CPI Reso. 2020-082 Each supplemental permit 8.50 7.80 Per each supplemental permit CPI Reso. 2020-082 System Fee Schedule
New Residential Building
Multi Family 0.062 0.057 Per square foot CPI Reso. 2020-082 Single - two family 0.072 0.066 Per square foot CPI Reso. 2020-082 New Non-residential Buildings
3,000 square fee 0.085 0.078 Per square foot CPI Reso. 2020-082 3,001 to 10,000 square feet 0.072 0.066 Per square foot CPI Reso. 2020-082 Over 10,000 square feet 0.054 0.050 Per square foot CPI Reso. 2020-082 Private Swimming Pools 54.00 50.00 Per swimming pool CPI Reso. 2020-082 Electric Service
1 - 200 amps 34.00 31.00 CPI Reso. 2020-082
201 - 1000 amps 68.00 63.00 CPI Reso. 2020-082
over 1000 amps 142.00 131.00 CPI Reso. 2020-082
Unit Fee Schedule
Receptacle, Switch and Lighting Outlets
First 20 1.40 1.30 Each CPI Reso. 2020-082
Additional Outlets 1.00 0.90 Each CPI Reso. 2020-082
Lighting Fixtures
First 20 1.40 1.30 Each CPI Reso. 2020-082
Additional Fixtures 1.00 0.90 Each CPI Reso. 2020-082
Pole or Platform Lighting Fixtures 1.40 1.30 Each CPI Reso. 2020-082 Temporary Power Pole Inspection 30.00 28.00 CPI Reso. 2020-082 Theatrical Type Lighting Fixtures 1.40 1.30 Each CPI Reso. 2020-082 Residential Appliances 5.40 5.00 Each CPI Reso. 2020-082 Nonresidential Appliances 5.40 5.00 Each CPI Reso. 2020-082 Photo Voltaic Systems - Residential
7 to 15 Kw 450.00 450.00 Reso. 2015-071 AB 1414
16 Kw and up
450.00 450.00
Plus 15.00 per Kw or fraction there of above
15 Kw Reso. 2015-071 AB 1414
Photo Voltaic Systems - Commercial
1 to 50 Kw 1,000.00 1,000.00 Reso. 2015-071 SB 1222
51 to 250 Kw
1,000.00 1,000.00
Plus 7.00 per Kw or fraction there of
between 51 Kw and 250 Kw Reso. 2015-071 SB 1222
251 Kw and up
2,400.00 2,400.00
Plus 5.00 per Kw for each Kw or fraction
there of above 250 Kw Reso. 2015-071 SB 1222
Alternative Power Source Other Than Solar Permit (Batteries, Generator, Wind Turbine) 169.40 155.90 CPI Reso. 2020-082 Power Apparatus per HP, KW, KAVA or KVAR
Up to and including 1 5.40 5.00 Each CPI Reso. 2020-082 Over 1 and not over 10 14.80 13.60 Each CPI Reso. 2020-082 Over 10 and not over 50 29.50 27.20 Each CPI Reso. 2020-082 Over 50 and not over 100 55.40 51.00 Each CPI Reso. 2020-082 Over 100 85.20 78.40 Each CPI Reso. 2020-082
Busways - Trolley and plug-in type 8.60 7.90 Each CPI Reso. 2020-082 Signs, Outline Lighting, and Marquees
Supplied from one branch circuit 86.00 79.00 Each CPI Reso. 2020-082 Additional Branch Circuits per Sign Services 9.00 8.30 Each CPI Reso. 2020-082 600 Volts or Less and not over 200 amperes 91.00 84.00 Each CPI Reso. 2020-082 600 volts or less & over 200 amperes to 1,000 amps. 103.00 95.00 Each CPI Reso. 2020-082 Over 600 volts or over 1000 amperes 172.00 158.00 Each CPI Reso. 2020-082 Misc. Apparatus, Circuits, Conduits, and Conductors for which a permit is required but no other fee is set 28.00 26.00 CPI Reso. 2020-082 Energy Service Change (Residential) 143.00 132.00 CPI Reso. 2020-082 Energy Service Change (Commercial) 201.00 185.00 CPI Reso. 2020-082 Energy Permit Fee 52.00 48.00 CPI Reso. 2020-082
Fire Permit Fees
Fire & Life Safety Plan Check and Inspection
Commercial and Multi-Family Sprinkler Plan Check Fee
Total Value
$ 1.00 to $ 500.00 3.10 3.40 CPI Reso. 2020-082 Proposition 4 $ 501.00 to $ 2,000.00 3.10 3.40
Plus $0.42 for each add'l $100 over the first
$500 CPI Reso. 2020-082 Proposition 4
$ 2,001.00 to $ 25,000.00 9.00 9.80
Plus $2.02 for each add'l $1000 over the
first $2,000 CPI Reso. 2020-082 Proposition 4
$ 25,001.00 to $ 50,000.00 51.80 56.30
Plus $1.4 for each add'l $1,000 over the
first $25,000 CPI Reso. 2020-082 Proposition 4
$ 50,001.00 to $ 100,000.00 84.00 91.30
Plus $0.98 for each add'l $1,000 over the
first $50,000 CPI Reso. 2020-082 Proposition 4
$ 100,001.00 to $ 500,000.00 129.20 140.20
Plus $0.749563323803063 for each add'l
$1,000 over the first $100,000 CPI Reso. 2020-082 Proposition 4 $ 500,001.00 to $ 1,000,000.00 403.60 440.00
Plus $0.62 for each add'l $1,000 over the
first $500,000 CPI Reso. 2020-082 Proposition 4
$1,000,001.00 and up 689.40 749.60
Plus $0.49 for each add'l $1,000 over the
first $1,000,000 CPI Reso. 2020-082 Proposition 4
Miscellaneous Plan Check 72.00 72.00 Cost + 71% Overhead Reso. 2013-078 Proposition 4
Packet Pg. 401 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
DEVELOPMENT SERVICES DEPARTMENT - BUILDING DIVISION (Continued) Buckeye Single Family Resident Site Review 50.00 50.00 Reso. 2006-90 Buckeye Single Family Resident Site Visit 50.00 50.00 Reso. 2006-90 R-3 Fire Sprinkler Plan Check 114.00 105.00 CPI Reso. 2020-082 Commercial Sprinkler System Inspection and Test
Per Sprinkler Riser or Floor plus 105.00 114.00 Per sprinkler riser CPI Reso. 2020-082 Per Sprinkler Head 2.20 2.40 Per Sprinkler Head CPI Reso. 2020-082 R-3 Fire Sprinkler Field Inspection and Test 2.20 2.40 Per Sprinkler Head CPI Reso. 2020-082 Fire Sprinkler Re-Inspection (3rd time & thereafter) 50.00 50.00 Reso. 2006-90 R-1, 2, 4 Fire Sprinkler Field Inspection and Test
Per Sprinkler Riser or Floor plus 105.00 114.00 Per sprinkler riser CPI Reso. 2020-082 Per Sprinkler Head 2.20 2.40 Per Sprinkler Head CPI Reso. 2020-082 Hood and Duct Fire Suppression System Plan Review & Inspection 143.00 132.00 CPI Reso. 2020-082
Review & Inspection of Fire Service Line 76.00 70.00 CPI Reso. 2020-082 Review & Inspection of Fire Pump 76.00 70.00 CPI Reso. 2020-082 Review & Inspection of Standpipe Systems 76.00 70.00 CPI Reso. 2020-082 Fire Alarm Plan Check Fee 123.00 113.00 CPI Reso. 2020-082 Fire Alarm Field Inspection and Test plus 77.00 71.00 CPI Reso. 2020-082 Plus per devise 1.30 Per device 1.40 CPI Reso. 2020-082 Mechanical Permit Fees
Permit Issuance 48.00 52.00 Each CPI Reso. 2020-082
Supplemental Permit Issuance 7.90 8.60 Each CPI Reso. 2020-082 Unit Fee Schedule
Installation of force air or gravity type furnace or burner Up to and including 100,000 Btu/h 16.00 17.00 Per Each CPI Reso. 2020-082 Over 100,000 Btu/h 29.00 32.00 Per Each CPI Reso. 2020-082 Installation or relocation of floor furnace 16.00 17.00 Per Each CPI Reso. 2020-082 Installation or relocation of suspended heater, recessed wall heater or floor mounted heater 17.00 16.00 Per Each CPI Reso. 2020-082 Installation, relocation or replacement of appliance vent 7.90 8.60 Per Each CPI Reso. 2020-082 Repair or alteration of, or addition of each heating appliance, 17.00 16.00 Per Each CPI Reso. 2020-082 refrigeration unit, cooling unit, absorption unit or each heating, cooling, absorption or evaporative cooling system including installation of controls
Installation or relocation of boiler or compressor
Replacement of each heating appliance, refrigeration
unit, cooling unit, absorption unit or each heating, cooling, absorption or evaporative cooling system including
installation of controls (Residential) 132.00 143.00 Per Each CPI Reso. 2020-082 Replacement of each heating appliance, refrigeration
unit, cooling unit, absorption unit or each heating, cooling, absorption or evaporative cooling system including
installation of controls (Commercial) 158.00 172.00 Per Each CPI Reso. 2020-082 Up to 3 horsepower or 100,000 Btu/h 17.00 16.00 Per Each CPI Reso. 2020-082 Up to 15 horsepower or 500,000 Btu/h 29.00 32.00 Per Each CPI Reso. 2020-082 Up to 30 horsepower or 1,000,000 Btu/h 41.00 38.00 Per Each CPI Reso. 2020-082 Up to 50 horsepower or 1,750,000 Btu/h 56.00 61.00 Per Each CPI Reso. 2020-082 Over 50 horsepower or 1,750,000 Btu/h 104.00 96.00 Per Each CPI Reso. 2020-082 Air-handling unit
Up to 10,000 cubic feet per minute 12.00 11.00 Per Each CPI Reso. 2020-082 Over 10,000 cubic feet per minute 20.00 22.00 Per Each CPI Reso. 2020-082 Evaporative Cooler, not portable 17.00 16.00 Per Each CPI Reso. 2020-082 Ventilation fan connected to single duct 7.90 8.60 Per Each CPI Reso. 2020-082 Ventilation system not part of heating or a/c system 11.00 12.00 Per Each CPI Reso. 2020-082 Installation of each hood served by mechanical exhaust 11.00 12.00 Per Each CPI Reso. 2020-082 Installation or relocation of domestic incinerator 20.00 22.00 Per Each CPI Reso. 2020-082 Installation or relocation of commercial or industrial type incinerator 86.00 79.00
Per Each
CPI Reso. 2020-082
Solar Collector 6.50 7.10 Per Collector CPI Reso. 2020-082 Solar Storage Tank 6.50 7.10 Per Tank CPI Reso. 2020-082 Plumbing Permit Fees
Permit Issuance 48.00 52.00 Per Each CPI Reso. 2020-082 Supplemental Issuance 7.90 8.60 Per Each CPI Reso. 2020-082 Unit Fee Schedule
Plumbing Fixture or Trap 10.30 11.00 Per Each CPI Reso. 2020-082 Building Sewer or Trailer Park Sewer 27.00 29.00 Per Each CPI Reso. 2020-082 Rainwater System 10.30 11.00 Per Each CPI Reso. 2020-082 Cesspool 41.00 38.00 Per Each CPI Reso. 2020-082
Private Sewage Disposal System 79.00 86.00 Per Each CPI Reso. 2020-082 Swimming Pool 79.00 86.00 Per Each CPI Reso. 2020-082
Water heater and / or vent 13.00 14.00 Per Each CPI Reso. 2020-082 Industrial - waste pretreatment interceptor 21.00 23.00 Per Each CPI Reso. 2020-082 Installation, alteration, or repair of water piping and or watertreating equipment 5.40 5.00 Per Each CPI Reso. 2020-082 Repair or alteration of drainage or vent piping 5.00 5.40 Per Each CPI Reso. 2020-082 Lawn Sprinkler System on any one Meter 15.00 16.00 Per Each CPI Reso. 2020-082 Atmospheric Type Vacuum Breakers Reso. 2020-082
1 to 5 14.00 13.00 Per Each CPI Reso. 2020-082
Over 5 4.60 4.20 Per Each CPI Reso. 2020-082
Back-flow Protection Device
2 inches or smaller 13.00 14.00 Per Each CPI Reso. 2020-082 Over 2 inches 27.00 29.00 Per Each CPI Reso. 2020-082
Gas Piping System
1 to four 5.40 5.00 Per Each CPI Reso. 2020-082
5 or more 1.40 1.30 Per Each CPI Reso. 2020-082
Water Heater replacement (Residential) 105.00 114.00 Per Each CPI Reso. 2020-082 Water Heater replacement (Commercial) 158.00 172.00 Per Each CPI Reso. 2020-082 Other Inspections and Fees (All Permit Types)
Inspection Outside Normal Business Hours 126.00 137.00 Per Hour (2 hour minimum) CPI Reso. 2020-082 Reinspection Fees Assessed Under Provisions of Section 81.00 88.00 Per Hour CPI Reso. 2020-082 Inspection where no separate fee is indicated 81.00 88.00 Per Hour CPI Reso. 2020-082 Additional Administrative Review / Plan Review 90.00 98.00 Per Hour CPI Reso. 2020-082 Appliances Regulated by Code not in other category 11.00 12.00 CPI Reso. 2020-082 Demolition Permit 158.00 172.00 CPI Reso. 2020-082
Manufactured Home Fee 374.00 406.00 CPI Reso. 2020-082
Appeals
Board of Appeals 158.00 172.00 CPI Reso. 2020-082
All Building Division fees assessed on permits for the repair or replacement of structures located on properties affected by the CARR Fire shall be reduced by 20%
Packet Pg. 402 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
DEVELOPMENT SERVICES DEPARTMENT - PLANNING DIVISION
Pre-application review fee 10.00% 10.00% 10% of total application fee Reso. 2006-90 Publication and Documents:
Statistical Reports 6 to 11 6 to 11 Based on size of document Reso. 2006-90 General Plan, Elements, etc. 6 to 17 6 to 17 Based on size of document Reso. 2006-90 Area / Specific Plans 6 to 28 6 to 28 Based on size of document Reso. 2006-90 Large Scale Copies 6 to 28 6 to 28 See GIS Section Reso. 2006-90 Cost for copies of documents and maps not specified above shall be established by the Development Services Director
Specific Plan Preparation Cost Recovery and Update Fee Fee = A { [M (1 + bn) ]+ [U (1+b5) ] } Where: A = Number of gross acres in the
project area; M = The City's average cost
per gross acre of preparing the Specific
Plan and the MEIR and completing any Cityinitiated annexation of the property. The final amount will be set at the time of final
recordation of the City-initiated annexation.
Where a privately initiated annexation
precedes a City-sponsored annexation (if
any), the fee will be determined based on
the average cost per acre, as describe
above, without the annexation costs; b =
The projected annual inflation rate. The
average annual inflation rate used for this
calculation will be based on the average
inflation rate for the previous 5 years as
measured by the consumer price index.
The rate will be revised each year at the
time of the required annual report on the
Specific Plan; n = Number of years since
the year of Specific Plan adoption; U =
Contribution towards cost of necessary
updates to the Specific Plan and
accompanying Master Environmental
Impact Report.
Reso. 2009-110
Permit Processing Fees
Parcel Maps / Property Line Adjustment:
Administrative Parcel Map - exempt from CA Environmental Quality Act (CEQA) 3,874.00 * 4,293.00 CPI Reso. 2020-082 All G.C. §66451.2 &
§66451.33
Major 2- to 4- Parcel Split - NOT exempt from CEQA 7,383.00 * 8,181.00 CPI Reso. 2020-082 Property Line Adjustment 814.00 * 902.00 CPI Reso. 2020-082 Parcel Map Amendment or Extension 3,164.00 * 3,506.00 CPI Reso. 2020-082 Administrative Parcel Map Amendment or Extension 2,109.00 * 2,337.00 CPI Reso. 2020-082 Subdivisions:
Subdivision and Condominium Conversions: Deposit Deposit Actual Cost 5 to 25 lots 11,286.00 * 12,505.00 Cost + 100% Overhead CPI Reso. 2020-082 All G.C. §66451.2 & 26 to 50 lots 14,285.00 * 15,828.00 Cost + 100% Overhead CPI Reso. 2020-082 51 to 100 lots 19,418.00 * 21,516.00 Cost + 100% Overhead CPI Reso. 2020-082 101 or more lots 21,281.00 * 23,580.00 Cost + 100% Overhead CPI Reso. 2020-082 Extension 2,555.00 * 2,831.00 Cost + 100% Overhead CPI Reso. 2020-082 Amendment 5,019.00 * 5,561.00 Cost + 100% Overhead CPI Reso. 2020-082 Reversion to Acreage 660.00 * 731.00 Cost + 100% Overhead CPI Reso. 2020-082 Deposit Deposit Actual Cost
Annexation 4,201.00 * 4,655.00
Cost + 100% Overhead (does not include
LAFCO & State Fees) CPI Reso. 2020-082
Abandonment:
Summary Vacation 301.00 * 334.00 CPI Reso. 2020-082 Proposition 4 Right of Way 4,746.00 * 5,259.00 CPI Reso. 2020-082 Proposition 4 Easement 527.00 * 584.00 CPI Reso. 2020-082 Proposition 4 Use Permits / Site Development Permits & Planned Development Plans Residential Project:
First 4 units 4,219.00 * 4,675.00 CPI Reso. 2020-082 G.C. §65104 5 to 49 units 10,547.00 * 11,687.00 CPI Reso. 2020-082 G.C. §65104 50 or more units 15,821.00 * 17,530.00 CPI Reso. 2020-082 G.C. §65104 Mobile Home Park 10,547.00 * 11,687.00 CPI Reso. 2020-082 G.C. §65104 Miscellaneous 1,545.00 * 1,712.00 Plus $500 per additional location CPI Reso. 2020-082 G.C. §65104 Commercial / Industrial New Construction
1 acre or less 6,328.00 * 7,012.00 CPI Reso. 2020-082 G.C. §65104
1.1 to 5 acres 10,547.00 * 11,687.00 CPI Reso. 2020-082 G.C. §65104
5.1 to 10 acres 13,711.00 * 15,192.00 CPI Reso. 2020-082 G.C. §65104 Over 10 acres 16,875.00 * 18,698.00 CPI Reso. 2020-082 G.C. §65104 Amendment 2,109.00 * 2,337.00 CPI Reso. 2020-082 G.C. §65104 Extension 1,055.00 * 1,169.00 CPI Reso. 2020-082 G.C. §65104 Site Development Permit - Director 3,164.00 * 3,506.00 CPI Reso. 2020-082 G.C. §65104 Site Development Permit - Director Amendment 2,109.00 * 2,337.00 CPI Reso. 2020-082 G.C. §65104 Temporary Use Permit 946.00 * 1,048.00 Plus $250 per additional location CPI Reso. 2020-082 G.C. §65104 Final Plan Review 2,109.00 * 2,337.00 CPI Reso. 2020-082 G.C. §65104 Short Term Rental - Vacation Rental 1,055.00 * 1,169.00 CPI Reso. 2020-082 Tree Permit 53.00 * 59.00 Per Tree CPI Reso. 2020-082 G.C. §65104 Administrative Sign Permits:
Temporary Promotional Advertising 404.00 * 448.00 CPI Reso. 2020-082 G.C. §65104 Temporary Banner Permit 26.00 * 29.00 CPI Reso. 2020-082 G.C. §65104 Permanent Advertising Sign 752.00 * 833.00 CPI Reso. 2020-082 G.C. §65104 General Plan Amendments / Specific Plans: All G.C. §65104 and §65456(b)
1 acre or less 10,547.00 * 11,687.00 CPI Reso. 2020-082
1.1 to 10 acres 12,656.00 * 14,023.00 CPI Reso. 2020-082
10.1 to 100 acres 15,821.00 * 17,530.00 CPI Reso. 2020-082 Over 100 acres 21,094.00 * 23,373.00 CPI Reso. 2020-082 Deposit Deposit Actual
General Plan Amendment (Text) 3,486.00 * 3,863.00 Cost + 100% Overhead CPI Reso. 2020-082 G.C. §65104 Rezoning:
Planned Development Overlay District only 3,691.00 * 4,090.00 CPI Reso. 2020-082 G.C. §65104 1 acre or less 5,801.00 * 6,428.00 CPI Reso. 2020-082 G.C. §65104
1.1 to 10 acres 8,965.00 * 9,934.00 CPI Reso. 2020-082 G.C. §65104
10.1 to 100 acres 15,821.00 * 17,530.00 CPI Reso. 2020-082 G.C. §65104 Over 100 acres 21,094.00 * 23,373.00 CPI Reso. 2020-082 G.C. §65104
Packet Pg. 403 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
Permit Processing Fees - (Continued)
Variance:
Zoning Exception 1,055.00 * 1,169.00 CPI Reso. 2020-082 G.C. §65104 Zoning Exception Amendment 1,266.00 * 1,403.00 CPI Reso. 2020-082 G.C. §65104 Major Variance 6,696.00 * 7,420.00 CPI Reso. 2020-082 G.C. §65104 Variance Amendment 4,270.00 * 4,731.00 CPI Reso. 2020-082 G.C. §65104 Recreational Vehicle Parking Exception 527.00 * 584.00 CPI Reso. 2020-082 Recreational Vehicle Parking Exception Renewal 264.00 * 293.00 CPI Reso. 2020-082 Development Agreement Application 6,871.00 * 7,613.00 CPI Reso. 2020-082 G.C. §65865(d) Deposit Deposit Actual
Ordinance Amendment (Text) 3,486.00 * 3,863.00 Cost + 100% Overhead CPI Reso. 2020-082 G.C. §65104 Surface Mining / Reclamation Plans 5,644.00 * 6,254.00 CPI Reso. 2020-082 R.M.C.18.63.050 Annual Surface Mining Inspection Administrative Fee 931.00 * 1,032.00 CPI Reso. 2020-082 R.M.C.18.63.050 Environmental Impact Report Processing: Deposit Deposit Actual All Pub. Resources
Code §21089(a)
0.1 to 5 acres 5,019.00 * 5,561.00 Cost + 100% Overhead CPI Reso. 2020-082
5.1 to 10 acres 6,087.00 * 6,745.00 Cost + 100% Overhead CPI Reso. 2020-082
10.1 to 20 acres 7,801.00 * 8,644.00 Cost + 100% Overhead CPI Reso. 2020-082
20.1 to 40 acres 12,911.00 * 14,306.00 Cost + 100% Overhead CPI Reso. 2020-082
40.1 to 100 acres 17,135.00 * 18,986.00 Cost + 100% Overhead CPI Reso. 2020-082 For each 25 acres or fraction thereof in excess of 100 acres 2,032.00
* 2,252.00
Cost + 100% Overhead CPI Reso. 2020-082
Environmental Assessment and Negative Declarations / De Minimis
20 % of total application fee Reso. 2006-90 Pub. Resources Code §21089(a)
Deposit Deposit Actual
CEQA Mitigation Monitoring - Deposit 580.00 * 643.00 Cost + 100% Overhead CPI Reso. 2020-082 Pre-Application Reivew / Downtown Specific Plan Area 400.00 * 443.00 CPI Reso. 2022-019 G.C. §65104 Deposit Deposit Actual
Pre-application Review Fee / Traffic or Special Study Review 20 % of total application fee
20 % of total application
fee
Cost + 100% Overhead Reso. 2006-90
Appeals:
Applicant 1,055.00 * 1,169.00 CPI Reso. 2020-082 G.C. §65104 Administrative Permit (appeal by applicant) to Bar 1,055.00 * 1,169.00 CPI Reso. 2020-082 G.C. §65104 Land Use History/Toxic Hazard Review/Qualified Historic Property Designation 364.00 * 403.00 Plus Time and Materials CPI Reso. 2020-082 Proposition 4 Street Renaming Request
0 - 1000 feet of street 1,325.00 * 1,468.00 CPI Reso. 2020-082 Proposition 4 Over 1000 feet of street 1,563.00 * 1,732.00 CPI Reso. 2020-082 Proposition 4 Floodplain Determination/Zoning Confirm Letter/ABC Public Necessity Determin. 179.00 * 198.00 CPI Reso. 2020-082
Elevation Certificate 164.00 * 182.00 CPI Reso. 2020-082 Certificate of Compliance Letter 1,582.00 * 1,753.00 CPI Reso. 2020-082 LOMA / LOMR Processing
Letter of Map Amendment (LOMA) 345.00 * 382.00 CPI Reso. 2020-082 Letter of Map Revision (LOMR) 594.00 * 658.00 Cost + 100% Overhead CPI Reso. 2020-082 Application Fees
Residential Cannabis Cultivation (Recreational) 105.00 * 116.00 CPI Reso. 2018-036 R.M.C. 6.12 Residential Cannabis Cultivation (Medical) Medical Marijuana State ID Card Required - Reso. 2018-036 R.M.C. 6.12 Cannabis Retail 6,328.00 * 7,012.00 CPI Reso. 2018-036 R.M.C. 6.12 Commercial Cannabis Cultivation 5,274.00 * 5,844.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Manufacturing 5,274.00 * 5,844.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Distribution 5,274.00 * 5,844.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Processing 5,274.00 * 5,844.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Testing 5,274.00 * 5,844.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Storage 5,274.00 * 5,844.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Microbusiness 5,274.00 * 5,844.00 CPI Reso. 2020-082 R.M.C. 6.12 All Cannabis Businesses - Annual Renewal 2,689.00 * 2,980.00 CPI Reso. 2018-036 R.M.C. 6.12 Residential Cannabis Cultivation (Recreational) - Annual Renewal 21.00 * 23.00 CPI Reso. 2018-036 R.M.C. 6.12 Residential Cannabis Cultivation (Medical) - Annual Renewal -- Medical Marijuana State ID Card Required - Reso. 2018-036 R.M.C. 6.12 Commercial change of premises 7,910.00 * 8,765.00 CPI Reso. 2018-036 Annual License Fees
All Cannabis Businesses 29,427.00 * 32,607.00 CPI Reso. 2018-036 R.M.C. 6.12 Cannabis Microbusiness 63,283.00 * 70,121.00 CPI Reso. 2020-082 R.M.C. 6.12 * Additional 2% increase to account for ever-increasing credit card fees.
INFORMATION TECHNOLOGY DEPARTMENT- GIS DIVISION
Maps
Color Plots
8.5 x 11 6.00 6.00 Reso. 2006-90 Proposition 4
11 X 17 12.00 12.00 Reso. 2006-90
18 x 24 33.00 30.00 CPI Reso. 2020-082 Proposition 4
24 x 36 40.00 37.00 CPI Reso. 2020-082 Proposition 4
36 x 48 and Larger 46.00 50.00 CPI Reso. 2020-082 Proposition 4 Maps / GIS Data in Electronic Format 78.00 85.00 Per Megabyte (MB) $85 minimum charge CPI Reso. 2020-082 Proposition 4 Additional copies of Color Plots
8.5 x 11 4.00 4.00 Reso. 2006-90 Proposition 4
11 X 17 6.00 6.00 Reso. 2006-90
18 x 24 and Larger 23.00 25.00 CPI Reso. 2020-082 Proposition 4 Custom Mapping or GIS Analysis 90.00 98.00 Per Hour CPI Reso. 2020-082 Fees for documents, data reports, specialty mapping and GIS services not specified above shall be based on cost and established by the GIS Manager.
Packet Pg. 404 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
PUBLIC WORKS DEPARTMENT - SOLID WASTE TRANSFER / RECYCLING FACILITY Fees for Loads Without Covers: Effective July 1, 2004, the fee for a load without a cover in an open trailer or open truck or pickup bed shall be twice the posted rate for a load with a cover. The customer shall pay this fee prior to disposal.
Reso. 2008-97
Fees for Tarps in Lieu of Twice the Rate for Uncovered Loads: In lieu of paying twice the rate, the customer may purchase a tarp at the Transfer Station in a size sufficient to cover the load. The City shall refuse service to customers who do not pay the fee or purchase a tarp for a load without a cover at the Transfer Station or other City disposal sites after July 1, 2004.
The cost of the tarp shall be the Solid
Waste Utility's cost to purchase the tarp,
plus a handling charge.
Reso. 2008-97
Green Waste (no concrete/dirt/rocks/asphalt)
Per Ton Rate 26.25 27.00 Reso. 2020-017 R.M.C.9.28.110
Pickup
Minimum (4-30 gal cans/bags, up to level pick up bed 11.75 12.00 Reso. 2020-017 R.M.C.9.28.110 Above Pickup Bed 13.00 13.50 Reso. 2020-017 R.M.C.9.28.110 Above Pickup Cab 14.25 14.75 Reso. 2020-017 R.M.C.9.28.110 Bag or Waste Can - 33 gallon (Maximum of 3) 3.00 3.25 Reso. 2020-017 R.M.C.9.28.110 Household Waste
Per Ton Rate - under 2 tons or <5 cubic yards 85.00 87.50 Reso. 2020-017 R.M.C.9.28.110 2 tons or more or > 5 cubic yards 87.00 89.50 Reso. 2020-017 R.M.C.9.28.110 Pickup
Minimum (4 - 30gal cans/bags, up to level pickup bed 23.50 24.25 Reso. 2020-017 R.M.C.9.28.110 Above Pickup Bed 25.75 26.50 Reso. 2020-017 R.M.C.9.28.110 Above Pickup Cab 28.75 29.50 Reso. 2020-017 R.M.C.9.28.110 Bag or Waste Can - 33 gallon (maximum of 3) 3.00 3.25 Reso. 2020-017 R.M.C.9.28.110 Construction Waste
Clean wood (wood without paint or other
treatment) will be charged at same rate as
self-haul green waste. MO 2011-108 R.M.C.9.28.110
Car Tire (no wheel / rim) 2.75 2.75 Reso. 2015-071 R.M.C.9.28.110 Car Tire with Rim 4.75 4.75 Reso. 2015-071 R.M.C.9.28.110 Truck Tire (no wheel / rim) (46" diameter x 12" wide) 8.25 8.25 Reso. 2015-071 R.M.C.9.28.110 Commercial Copier / Printer 34.50 34.50 Reso. 2016-071
Appliance with motor or compressor Market price Market price Market price each month Reso. 2008-97 R.M.C.9.28.110 Other Large Appliance with motor Market price Market price Market price each month Reso. 2008-97 R.M.C.9.28.110 Small Appliance without motor Market price Market price Market price each month Reso. 2008-97 R.M.C.9.28.110 Fluid removal 6.25 6.25 Reso. 2017-054
Microwave 8.00 8.00 Reso. 2016-071
Couch/Large chair/Table (hard to handle items) 8.25 8.25 Reso. 2015-071 R.M.C.9.28.110 Mattress/Box Spring 8.25 8.25 Reso. 2015-071 R.M.C.9.28.110 Motor Removal 6.25 6.25 Reso. 2015-071 R.M.C.9.28.110
Refrigerant removal 6.25 6.25 Reso. 2015-071 R.M.C.9.28.110 Mercury Switch Processing 13.00 13.00 Reso. 2015-071 R.M.C.9.28.110 Latex paint .50 / pound * .50 / pound * Reso. 2012-74 R.M.C.9.28.110 Flammable liquids, solvents .50 / pound .50 / pound Reso. 2012-74 R.M.C.9.28.110 Oil based paint, tar, adhesives, stains, petroleum .50 / pound * .50 / pound * Reso. 2012-74 R.M.C.9.28.110 Aerosols - poison, corrosive base 2.00 each 2.00 each Reso. 2012-74 R.M.C.9.28.110 Poison solids 1.75 / pound 1.75 / pound Reso. 2012-74 R.M.C.9.28.110 Halogenated oil 5.00 / gallon 5.00 / gallon Reso. 2012-74 R.M.C.9.28.110 Antifreeze No charge * No charge * Reso. 2012-74 R.M.C.9.28.110 Oil filters, used motor oil No charge * No charge * Reso. 2012-74 R.M.C.9.28.110 Aerosol paint cans 1.00 / each 1.00 / each Reso. 2012-74 R.M.C.9.28.110 Propane cylinders - 16 oz only 2.50 / each 2.50 / each Reso. 2012-74 R.M.C.9.28.110 PCB ballasts 1.25 each 1.25 each Reso. 2012-74 R.M.C.9.28.110 Non-PCB ballasts No charge * No charge * Reso. 2012-74 R.M.C.9.28.110 HID lamps 1.50 / each 1.50 / each Reso. 2012-74 R.M.C.9.28.110 Alkaline batteries 1.25 / pound 1.25 / pound Reso. 2012-74 R.M.C.9.28.110 Fluorescent light tubes .15 / foot .15 / foot Reso. 2012-74 R.M.C.9.28.110 Compact fluorescent blubs .50 / each .50 / each Reso. 2012-74 R.M.C.9.28.110 Hazardous Waste and Other materials not listed that may be included in diversion and recycling programs
TBD based on material
type and
recycling/disposal
processing costs
TBD based on material
type and
recycling/disposal
processing costs
Processing/paperwork fee 25.00 / visit 25.00 / visit
*No charge will continue as long as the City's vendor
continues to not charge the City.
Special handling Fee
A special handling fee shall be charged by the Solid Waste Utility when market conditions result in a loss on recycling scrap metals on the following items: oven; stove; refrigerator; freezer; washer; dishwasher; water heater; dryer; window-mount HVAC unit; equivalently sized machines or equipment.
The Solid Waste Utility shall review the
City's cost to dispose of scrap metals
monthly and shall adjust the fees in order to
offset the difference between the City's cost
and what it receives from the sales of scrap
metals. Fees will be based on the fee
schedule below if the City is paying to
recycle scrap metals.
Reso. 2008-97
Large Scrap Metal Loads: Large loads of scrap metals shall be charged a special handling fee as follows:
0 - 200 pounds 5.50 5.50 Reso. 2017-054
>200 - 400 pounds 8.50 8.50 Reso. 2017-054
>400 - 600 pounds 11.75 11.75 Reso. 2017-054
>600 - 800 pounds 14.75 14.75 Reso. 2017-054
Duplicate Receipt Fee 2.00 2.00 Reso. 2008-97
Packet Pg. 405 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
PUBLIC WORKS DEPARTMENT - SOLID WASTE TRANSFER / RECYCLING FACILITY - Continued Compost Sales
Retail: The Solid Waste Utility may sell compost produced for not less than the average retail price of three local retail outlets that sell equivalent compost. Each May, the Solid Waste Utility shall conduct a survey to establish prices that are supported by the market conditions but also allows reasonable cost recovery and minimizes the volume of green waste buried at the landfill.
In accordance with CalRecycle mandates, the Solid Waste Utility may hold reduced costs sales and/or giveaways of compost and blends of green waste materials to meet diversion goals.
The City may provide a discount of up to
15% for purchases of five (5) or more cubic
yards.
Reso. 2009-110
Wholesale 80% of retail price for retail businesses Reso. 2008-97 Screened First Grindings Same formula as for Compost Reso. 2021-076 First Grindings Chips Same formula as for Compost Reso. 2008-97 First Grindings Green Waste Same formula as for Compost Reso. 2008-97 Delivery Costs: If the buyer of compost, mulch or wood chips does not provide transportation, the Solid Waste Utility may truck compost, mulch or wood chips at the actual cost plus 10% to any location within the City or within five (5) miles of the Solid Waste Transfer/Recycling Facility, whichever is further. The minimum load the City shall truck shall be five (5) tons or ten (10) cubic yards. If a driver or vehicle is not available, the Utility may decline to provide this service. MO 2011-108
Residential Special Collection Program: Customers who request special, curbside collections of large, bulky items that do not fit in a wheeled waste cart shall pay a fee equal to the rate for disposal at the transfer station plus additional labor and equipment costs. If the item is not subject to a disposal fee, a handling fee equal to the Hard-to-handle fee at the transfer station shall apply.
The Solid Waste Utility shall adjust the fees
for the Residential Special Collection
Program for Hard-to-handle Items on an
annual basis, after adoption of the City's
budget, to reflect current costs. Maximum
of six (6) items in one (1) trip.
MO 2011-108
Non-Curbside Collection Surcharge: (Wheeled Waste Carts) Rate / Month 4.00 4.00 Reso. 2015-071
Replacement Fee * The City reserves the right to charge the customer for the replacement cost of a lost,
stolen, damaged, or destroyed wheeled
waste cart, metal container, or drop box(es).
MO 2011-108
Emergency/Overtime Fee * Customers requesting emergency service requiring overtime shall pay an overtime
fee that shall include the overtime rate for
the employee and equipment costs. This
fee is in addition to the regular fee for the
metal container, drop-boxes, or
compactors. MO 2011-108
Prohibited Items Fee* N/A 36.00
Customers shall pay a prohibited items fee
for each prohibited item that is located in a
cart, container, drop-box, or compactor.
This fee is in addition to the regular fee for
the metal container, drop-boxes, or
compactors. Reso 2009-106
* All solid waste charges are subject to a 1.36% Landfill monitoring fee.
PUBLIC WORKS DEPARTMENT - AIRPORTS:
Aircraft Storage Rentals - Benton Airport:
Closed Hangar 1 - 20 169.00 184.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 21 - 30 184.00 200.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 31 - 40 248.00 269.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 41 - 50 307.00 334.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Open Hangar 121.00 131.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Sun Shade Hangar 121.00 131.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Aircraft Storage Rentals - Municipal Airport:
Closed Hangar 1 - 20 184.00 200.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 21 - 29 and 31 - 40 200.00 217.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 30 w/ Office 248.00 269.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 41 - 70 216.00 235.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 71 - 80 248.00 269.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 81 - 88 294.00 319.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Closed Hangar 90 - 99 352.00 382.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Executive Hangar - Commercial Use Lease Lease Reso. 2020-082 Executive Hangar 800.00 869.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Port-A-Port 307.00 334.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Twin Engine 466.00 506.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Jet Pod - Hangar 89 1,248.00 1,356.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Miscellaneous Fees Benton and Redding Municipal Airport Aircraft Tie-Down (single) 43.00 47.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Aircraft Tie-Down (twin & helicopter) 79.00 86.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Aircraft Tie-down (Commercial Use) 118.00 128.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Transient Tie-Down
Single 5.00 5.00 Per Night Reso. 2006-90 R.M.C.3.04.020 Twin 6.00 6.00 Per Night Reso. 2006-90 R.M.C.3.04.020
Small Business Jet 20.00 20.00 Per Night Reso. 2006-90 R.M.C.3.04.020 Helicopter 6.00 6.00 Per Night Reso. 2006-90 R.M.C.3.04.020 Aircraft Parking - Violation Penalty 50.00 50.00 Reso. 2007-175 R.M.C.3.04.020 Hangar Office - Single 33.00 36.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Hangar Office - Twin 58.00 63.00 Per Month CPI Reso. 2020-082 R.M.C.3.04.020 Electric Outlet Fee 7.00 7.00 Per Outlet Per Day Reso. 2020-082 R.M.C.3.04.020 Large Aircraft Overnight Fee greater than 2,500 sq.ft 37.00 40.00 Per Night CPI Reso. 2020-082 R.M.C.3.04.020 Non-Aeronautical Use of Hangars - Premium 2X Aeronautical Rental Rate Reso. 2020-082 R.M.C.3.04.020 Hangar Office - Commercial Use Lease Lease Reso. 2020-082 Heating or Cooling Equipment Installation Surcharge 16.00 17.00 Per Month CPI Reso. 2020-082 Hangar Waiting List Deposit 100.00 100.00 Reso. 2006-90 Delinquency Penalty - Rentals 50.00 50.00 Per Occurrence Reso. 2007-175 R.M.C.3.04.020 Fuel Flowage Fee 0.07 0.07 Per Gallon Reso. 2006-90 R.M.C. 3.04.020
Packet Pg. 406 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
SCHEDULE OF FEES AND SERVICE CHARGES
Fiscal Year 2022-23
2021-22 2022-23 Last Changed
Type of Fee or Adopted Proposed Additional Information Inflation Resolution or Authority Service Charge Fee Fee Indicator Ordinance
PUBLIC WORKS DEPARTMENT - AIRPORTS- Continued
Ground Rental Rate - Benton & Municipal Airport
Benton Airport:
Non-Commercial 0.04 0.042 Per square foot per month Reso. 2020-082 Commercial 0.03 0.034 Per square foot per month Reso. 2020-082 Municipal Airport:
Non-Commercial 0.04 0.042 Per square foot per month Reso. 2020-082 Commercial 0.04 0.037 Per square foot per month Reso. 2020-082 Landing Fees:
Aircraft providing regularly scheduled passenger or freight services (regardless of weight) 1.50 1.50 Per 1,000 lbs. certified gross landing weight Reso. 2020-082 R.M.C.3.04.030 Landing Fees:
Non-scheduled passenger or freight aircraft over 60,000 lbs gross weight 1.75 1.75 Per 1,000 lbs. certified gross landing weight Reso. 2020-082 R.M.C. 3.04.030 Landing Fees:
Aircraft operating from Redding Municipal Airport in performance of special contracts for fighting fire or otherwise with federal, state, or county governments:
38.30 38.30 For aircraft up to and including 30,000 lbs. of certified gross landing weight Reso. 2015-071
R.M.C.3.04.030
51.07 51.07 For aircraft up to and including 60,000 lbs. of certified gross landing weight Reso. 2015-071 R.M.C.3.04.030
57.44 57.44 For aircraft up to and including 80,000 lbs. of certified gross landing weight Reso. 2015-071 R.M.C.3.04.030
63.84 63.84 For aircraft over 80,000 lbs. of certified
gross landing weight Reso. 2015-071 R.M.C.3.04.030
Helicopter Landing Fee at CDF/USFS pads only 30.00 30.00 Per Landing Reso. 2007-175 R.M.C.3.04.030 Enplaning Passenger Charge 4.50 4.50 Per Passenger Reso. 2006-90 P.L.101-508Title IX Small Package Delivery Vehicle User Fee 45.00 45.00 Per vehicle per month Reso. 2009-110 Paid Parking:
0 - 4 hours (Autos only - No Oversized Vehicles) No Charge No Charge Reso. 2015-071 Daily Parking Rate (compact, mid-size, and full size cars, light & medium trucks) 9.00 9.00 Reso. 2015-071
Daily Parking Rate for Vehicles Parked in Short-Term Parking over Four Hours 18.00 18.00 Reso. 2015-071
Weekly Rate 54.00 54.00 Reso. 2015-071
Oversized Vehicle - Daily Rate
Oversized Vehicle, 21 ft+ length 12.00 12.00 Reso. 2020-082 Tractor + Trailer 24.00 24.00 Reso. 2020-082
Tractor (No Trailer) 12.00 12.00 Reso. 2020-082
Trailer (No Tractor or Vehicle) 12.00 12.00 Reso. 2020-082 Power Hook Up 7.00 7.00 Reso. 2020-082
Oversized Vehicle - Weekly Rate
Oversized Vehicle, 21 ft+ length 71.00 71.00 Reso. 2020-082 Tractor + Trailer 143.00 143.00 Reso. 2020-082
Tractor (No Trailer) 71.00 71.00 Reso. 2020-082
Trailer (No Tractor or Vehicle) 71.00 71.00 Reso. 2020-082 Power Hook Up 42.00 42.00 Reso. 2020-082
Long -Term Parking (Auto only) - Special Circumstances 120.00 120 Annual .00 Reso. 2006-90 Late Payment Processing Fee 15.00 or 3% 15.00 or 3% Whichever is greater Reso. 2020-082 SIDA- Badge Fee 100.00 100.00 Per Person MO 2011-108
Title 49 Code of
Fed. Regulation Part
1542
SIDA Renewal 20.00 20.00 Annual / Per Person / Per Year Reso. 2009-110 CHRC Vetting - Process Fee 35.00 35.00 Biennial / Per Person Reso. 2015-071 Airport Operations Area Badge Fee 20.00 20.00 Annual / Per Person / Per Year Reso. 2007-175 Lost or Damaged / SIDA or AOA Badge Replacement Fee 25.00 25.00 Per Occurrence Reso. 2009-110 Air Stairs 50.00 50.00 Per Use Reso. 2006-90
ADA Jet Aircraft Passenger Ramp 100.00 100.00 Per Use Reso. 2006-90 ADA Commuter Aircraft Passenger Ramp 50.00 50.00 Per Use Reso. 2006-90 Commercial Mobile Vendor User Fee 10.00 10.00 Per Month July 21, 2009
CC Item 9.11.(f)
HOUSING AND COMMUNITY DEVELOPMENT
Photocopies 0.25 0.25 Per Copy Reso. 2016-071
Copies on CD 4.00 4.00 Per CD Reso. 2016-071
Substitution and Reconveyance Fee (Auto-adjusted to Shasta County Fee Schedule) 39.50 39.50 Per Reconveyance Reso. 2016-071 Subordination Processing Fee 100.00 100.00 Reso. 2016-071
Packet Pg. 407 Attachment: Previous Staff Report - 06-07-22 (6.2--Public Hearing re adjusting the City's Schedule of Fees & Service Charges)
CITY OF REDDING
REPORT TO THE CITY COUNCIL
Recommendation
Authorize the following actions related to the City of Redding Enterprise Resource Planning (ERP) Request for Proposals (RFP):
(1) Approve award to CherryRoad (Oracle) for the software contract estimated in the amount of $500,000 per year, and Graviton Consulting for implementation services, estimated in the amount of $2,400,000; and
(2) Authorize the City Manager to execute the agreements upon completion of contract negotiations.
(3) Direct the City Manager to develop a resource needs plan for the implementation inclusive of the potential use of consultant contracts and return to the City Council for approval.
Fiscal Impact
The ten-year cost of ownership is $8.3 million, or $7.6 million at present value, for the CherryRoad (Oracle) software contract and Graviton Consulting implementation contract combined. There are two components to the ten-year cost analysis, ongoing software costs and one-time implementation costs.
The software contract is for annual costs associated with the Oracle platform and averages approximately $500,000 per year over the ten years. The cost of this contract starts at $473,854 per year and has estimated escalators to $549,326 in the tenth year. The second part of the tenyear cost is the implementation costs and these will be incurred in the first two and a half years of the project as different benchmarks are met for project completion. This contract includes system configurations, business process analysis, business process implementation with Oracle, training, and other necessary areas of system implementation. The current proposed cost of the software and services is $2.4 million.
MEETING DATE: June 21, 2022
ITEM NO. 9.1(a)
FROM:
***APPROVED BY***
[email protected]
[email protected]
SUBJECT: 9.1(a)--Consider award of Request for Proposals to Graviton Consulting and CherryRoad (Oracle) for Enterprise Resource Planning for the City of Redding.
Barry Tippin, City Manager
Packet Pg. 408
Report to Redding City Council June 16, 2022
Re: 9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle) Page 2 While the ten-year cost analysis is a common way to analyze the long-term financial impact on an organization, it is important to consider the software will likely be utilized by the City of Redding (City) for more than ten years. The current City financial and human resource program has been in use for nearly 40 years.
There are still potential additional costs to the implementation and support of the software on a short- and long-term basis that are being analyzed. Staff will return to the City Council (Council) at a future meeting for approval for these additional elements.
On November 16, 2021, the Council approved a budget allocation of $2.05 million to cover the costs for the first year. The General Fund portion of the current allocation is $700,000. Staff will continue to analyze current budget needs and return to the Council as necessary for budget augmentation while planning to build in future budgetary needs into the appropriate budget years.
Alternative Action
This staff report is presented to the Council at this time to expedite the beginning of the project.
By approving the staff report and providing authority for the City Manager to complete negotiations and execute contracts with Graviton and CherryRoad (Oracle), the Council will allow for the project to start earlier and help staff to increase the time dedicated to the project before the first targeted implementation of financials on July 1, 2023, thereby saving valuable time in the total process of configuring, training, and launching the recommended new system.
The Council could request additional information or provide an alternative direction. One available option could be to have staff return after all contract negotiations are complete to approve the contracts. This could jeopardize currently forecasted implementation timelines by delaying the start of the project.
The Council could reject the recommended vendors. This would require staff to return to the Council for recommendations regarding the status of the City’s financial and human resources systems that currently face potential support issues due to the inability of the City to hire qualified staff to provide proper support of the system.
Background/Analysis
Staff has discussed and explored options to address future status of its financial and human resources system for many years. As it has become increasingly difficult to hire programmers with the requisite skillset to maintain, update, and improve the current system, these conversations have intensified.
On January 19, 2021, the Council approved a $150,000 budget resolution and negotiation of a consulting services contract. The City of Redding obtained BerryDunn, McNeil & Parker, LLC, (BerryDunn) as the awarded vendor of this contract. After executing the contract, the City and BerryDunn worked through a needs assessment and completed a system planning memo.
The findings and recommendation were presented to the Council on November 16, 2021. At that time, it was recommended to issue a Request for Proposals (RFP) to evaluate potential options Packet Pg. 409
Report to Redding City Council June 16, 2022
Re: 9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle) Page 3 for a new Enterprise Resource Planning (ERP) system. The Council approved the issuance of the RFP and associated Budget Resolution for $4.1 million which included increases to the allocation. The budget resolution allocated $2.05 million for the forecasted project costs with the remaining $2.05 million as an allocation of the costs to other departments.
BerryDunn worked with staff to develop the RFP for an ERP system, and the RFP was issued on February 4, 2022. The RFP was closed and the City received nine proposals on March 22, 2022.
The City composed a scoring team including nine staff members, three members each from Finance, Personnel, & Information Technology. This process involved reviewing and scoring based on the following: the functionality as requested in the RFP; the technical abilities of each proposal including integrations with the requested functional areas and other required City interfaces; consideration of the approach to implementing a new system to achieve the City’s goals and objectives with the new ERP project including timeline, resources, and approach to implementation tasks; the consideration of the ongoing support and maintenance of the requested services; proposer experience relative to the RFP and experience with similar implementations; and finally the experience of the proposed staff. Based on these elements, the City narrowed the list of proposals to five. This short list included three system integrators of Oracle software and two other software vendors.
The City of Redding, with the assistance of BerryDunn, spent eight days receiving demonstrations from the short-listed vendors. The demonstrations provided the City the opportunity to receive an overview of each company and review the functionality in the following critical areas: purchasing, requisitions, contract management, accounts payable, accounts receivable, cash receipts, project accounting, grant management, budget, financial reporting, fixed assets, applicant tracking, human resources (HR) and personnel management, benefit administration, time and attendance, payroll, technical requirements, and approach to implementation. Over fifty different city employees participated in demonstrations, scoring by functional area, and providing feedback. One software vendor rose to the top of this scoring process and that is Oracle. Oracle received the highest scores in every functional area except one and in that area, it was closely rated with the highest rated vendor.
The demonstration process led the City scoring team to the conclusion that Oracle was the appropriate software vendor. Oracle, with its various integrators, had the three highest scores through the first two rounds of scoring, and, ultimately, the scoring team decided to choose two Oracle system integrators to conduct reference checks. The reference review process resulted in the scoring team recommending Graviton as the preferred implementation vendor.
Oracle system integration vendors had the most expensive one-time costs compared to all other vendors, however, the City team believed that this is money well spent to invest in a new system and likely reduce the demand on City staff during implementation. The new system should increase the capabilities within the financial and human resource software functionality. The Oracle system integrators provided the highest level of service to help the City launch and implement this important project while including the most robust project teams with significant experience and expertise of best practices learned from Oracle and local government implementations. Graviton was the system integrator that stood out as the best fit for the City to pair with the Oracle software.
Graviton provided a project team with tremendous expertise that the City will be able to leverage in implementation of the new system and improvement of business processes to modernize and leverage the new system to the maximum potential. In addition to being identified as the best fit Packet Pg. 410
Report to Redding City Council June 16, 2022
Re: 9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle) Page 4 for the City due to its expertise and approach to the project, Graviton was also the lowest cost option of the Oracle system integrators. Graviton has extensive experience with Oracle system implementations but also specific experience working with California municipalities, including counties and cities, in this capacity. Additionally, members of its project team have experience working for California government agencies. This type of experience was unique to this proposal and the scoring team rated Graviton highly as a result of its experience, expertise, and overall approach to the project and training.
As mentioned previously, Graviton includes Oracle as the preferred software vendor. As the City received demonstrations, it was clear that overall the current available software on the market provided some tremendous advantages relative to the City’s current operating environment. The scoring placed Oracle as the top ranked software, providing even more advantages compared to the other proposals. Oracle provides the most user-friendly interface, which can seamlessly be used on computers and mobile devices alike. This will provide increased accessibility to a new system which will provide a great deal of new functionality to users of the system and employees through a new employee self-service portal. The Oracle software includes a robust employee self service portal with a very intuitive easy to use approach which will help employees to access all of their important information as employees of the City, including, but not limited to, paystubs, W-2s, and benefits. Additionally, Oracle has a digital assistant which would enhance the employee user experience by helping them to access the information available to them through this portal. Oracle presented the greatest opportunity for configuration that will help with everything from increased paperless processes, pre-built analytics to track a variety of information, fast formulas to assist with payroll processing, and configuration that would customize dashboards by user groups and individuals to display important information in a userfriendly format to increase efficiency for staff interacting with the system. The City financial team will benefit by having optical character recognition for Accounts Payable (AP) invoices that will increase accuracy while decreasing processing time. The software also provides other finance tools unique to Oracle such as a smart view excel integration tool, budget projection tool allowing scenario analysis modified to full accrual capabilities within the system, and a process that would assist in creating the budget document and the Annual Comprehensive Financial Report (ACFR) document. Additionally, Oracle had the best response times to critical outages with a 15-minute response time to severity one outages, which compared to an hour with the next nearest software. The City will also have access to $6 billion per year in research and development that Oracle puts into the software and this will happen through quarterly updates received as part of the contract.
This is an immense project for the City of Redding and includes three project phases spanning over two years. These project phases are Financials, HR/Payroll, and Budget Development as detailed in the summary project Gantt chart below:
Packet Pg. 411
Report to Redding City Council June 16, 2022
Re: 9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle) Page 5 Each of these project phases is intentional in approach. Financial information targeting a go live date of July 1, 2023, in order to migrate to a new system at the beginning of a fiscal year which helps to align financial reporting needs with the launch of a new system. HR/Payroll would target a go live date of January 1, 2024, in order to align the new system launch with a calendar year which creates a seamless transition for tax reporting. Finally, budget development would target a go live before development of the next biennial budget after the go live date of the new system, which will be approximately on or before January 2025.
In addition to the Oracle and Graviton agreements, the City is still exploring an add on function proposed by Graviton as part of the implementation plan for cashiering. The solution proposed and still being reviewed by staff is Teller by Can/Am Technologies. Staff plans to review this software and receive additional details over the next few weeks and will return to the Council with a recommendation regarding this software. The cost of this software if selected is approximately $80,000 per year with implementation costs of $150,000.
A project of this size and scope will require a significant amount of effort and demand on City resources. The City is reviewing both the short- and long-term staffing needs for both project implementation and ongoing application support. The short-term impacts are more directly related to the project implementation including project management, change management, functional analysis, functional implementation, and technical requirements. Staff is analyzing the resources available in each department that will be directly impacted in coordination with the demands of the project overall. This analysis will include determining short-term staffing needs and/or leveraging a new contract with BerryDunn to help support the City from a project and change management perspective during project implementation. Additionally, staff is working on formulating a staffing plan for long-term support of the application. Staff will bring forward a plan for the short- and long-term potential contracts and/or staffing needs at a future meeting.
A critical area of the project is system integrations with other software systems currently in place in the various business units of the City. These systems include but are not limited to: Vertex for utility billing and receipts, CivicRec for Parks and Recreation programs, Energov for Community Development, NeoGov for applicant tracking, and many more. The City has cost proposals from Oracle and Graviton regarding these integrations, but as the project progresses there could be costs from these associated vendors with providing information or file changes to work with the new ERP system and there could be additional costs that may need to be presented to the Council on an as needed basis.
Packet Pg. 412
Report to Redding City Council June 16, 2022
Re: 9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle) Page 6 Staff is recommending the Council approve the selection of Graviton and CherryRoad (Oracle) as the preferred vendors and authorize the City Manager to execute the agreements with each vendor respectively. By authorizing the City Manager to execute the agreements, staff will be able to move forward with completion of the contracts and initiate the project kick off as soon as possible. Overall, this will result in starting the project two to four weeks earlier than waiting for the July 19, 2022, Council meeting for approval. This will allow staff to get started on the comprehensive project as soon as possible and stay on the proposed project timelines.
Council Priority/City Manager Goals
• Budget and Financial Management – “Achieve balanced and stable 10-Year Financial Plans for all Funds.”
• Communication & Transparency – “Improve the quality and quantity of communication with the public and City employees to enhance knowledge and increase transparency to improve public trust.”
• Government of the 21st Century – “Be relevant and proactive to the opportunities and challenges of today’s residents and workforce. Anticipate the future to make better decisions today.
Attachments
Draft CherryRoad Oracle Cloud Services Agreement Terms
Draft Graviton - City of Redding SOW 0.2
Draft Graviton Professional Services Template
Draft Oracle Pricing - Extract from RFP
11.16.21 Staff Report
1.19.21 Staff Report
ERP 10 Year Cost Analysis Breakdown
Packet Pg. 413
v. 3 Sept. 2021
GLOBAL CHERRYROAD/ORACLE CLOUD SERVICES AGREEMENT TERMS
THESE ORACLE CLOUD SERVICES AGREEMENT TERMS APPLY TO THE ORACLE CLOUD
SERVICES THAT YOU ORDER FROM THE ORACLE PARTNER THAT HAS SIGNED OR INCORPORATED THIS EXHIBIT A INTO ITS ORDER WITH THE ORACLE PARTNER. THESE
ORACLE CLOUD SERVICES AGREEMENT TERMS SHALL TAKE PRECEDENCE OVER ANY
CONFLICTING TERMS IN AN ORDER OR ANY ORDERING DOCUMENTATION BETWEEN YOU AND SUCH PARTNER.
For purposes of this Exhibit A, “You” and “Your” refers to the end user executing this Agreement with the Oracle authorized partner.
1. USE OF THE SERVICES
1.1 You have purchased Oracle services from the Oracle partner that has signed this Exhibit A, and Oracle will make the Oracle services listed in Your order with such partner (the “Services”) available to You pursuant to this Agreement and Your order. Except as otherwise stated in this Agreement or Your order, You have the non-exclusive, worldwide, limited right to use the Services during the period defined in Your order, unless earlier terminated in accordance with this Agreement or Your order (the “Services Period”), solely for Your internal business operations. You may allow Your Users (as defined below) to use the Services for this purpose, and You are responsible for their compliance with this Agreement and Your order.
1.2 The Service Specifications describe and govern the Services. During the Services Period, Oracle may update the Services and Service Specifications (with the exception of the Data Processing Agreement as described below) to reflect changes in, among other things, laws, regulations, rules, technology, industry practices, patterns of system use, and availability of Third Party Content (as defined below). Oracle updates to the Services or Service Specifications will not materially reduce the level of performance, functionality, security or availability of the Services during the Services Period of Your order.
1.3 You may not, and may not cause or permit others to: (a) use the Services to harass any person; cause damage or injury to any person or property; publish any material that is false, defamatory, harassing or obscene; violate privacy rights; promote bigotry, racism, hatred or harm; send unsolicited bulk e-mail, junk mail, spam or chain letters; infringe property rights; or otherwise violate applicable laws, ordinances or regulations; (b) perform or disclose any benchmarking, availability or performance testing of the Services; (c) perform or disclose any performance or vulnerability testing of the Services without Oracle’s prior written approval, or perform or disclose network discovery, port and service identification, vulnerability scanning, password cracking or remote access tests of the Services; or (d) use the Services to perform cyber currency or crypto currency mining ((a) through (d) collectively, (the “Acceptable Use Policy”). In addition to other rights that Oracle has in this Agreement and Your order, Oracle has the right to take remedial action if the Acceptable Use Policy is violated, and such remedial action may include removing or disabling access to material that violates the policy.
2. OWNERSHIP RIGHTS AND RESTRICTIONS
2.1 You or Your licensors retain all ownership and intellectual property rights in and to Your Content (as defined below). Oracle or Oracle’s licensors retain all ownership and intellectual property rights in and to the Services, derivative works thereof, and anything developed or delivered by or on behalf of us under this Agreement.
2.2 You may have access to Third Party Content through use of the Services. Unless otherwise stated in Your order, all ownership and intellectual property rights in and to Third Party Content and the use of such content is governed by separate third party terms between You and the third party.
Packet Pg. 414 Attachment: Draft CherryRoad Oracle Cloud Services Agreement Terms (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) v. 3 Sept. 2021
2.3 You grant Oracle and CherryRoad Technologies (“CherryRoad”) the right to host, use, process, display and transmit Your Content to provide the Services pursuant to and in accordance with this Agreement and Your order. You have sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness of Your Content, and for obtaining all rights related to Your Content required by Oracle to perform the Services.
2.4 You may not, and may not cause or permit others to: (a) modify, make derivative works of, disassemble, decompile, reverse engineer, reproduce, republish or copy any part of the Services (including data structures or similar materials produced by programs); (b) access or use the Services to build or support, directly or indirectly, products or services competitive to Oracle; or (c) license, sell, transfer, assign, distribute, outsource, permit timesharing or service bureau use of, commercially exploit, or make available the Services to any third party except as permitted by this Agreement or Your order.
3. NONDISCLOSURE
3.1 By virtue of this Agreement, the parties may disclose information that is confidential (“Confidential Information”). To the extent permitted by law, Confidential Information shall be limited to Your Content residing in the Services, and all information clearly identified as confidential at the time of disclosure.
3.2 A party’s Confidential Information shall not include information that: (a) is or becomes a part of the public domain through no act or omission of the other party; (b) was in the other party’s lawful possession prior to the disclosure and had not been obtained by the other party either directly or indirectly from the disclosing party; (c) is lawfully disclosed to the other party by a third party without restriction on the disclosure; or (d) is independently developed by the other party.
3.3 Subject to applicable law, each party agrees not to disclose the other party’s Confidential Information to any third party other than as set forth in the following sentence for a period of five years from the date of the disclosing party’s disclosure of the Confidential Information to the receiving party; however, Oracle will protect the confidentiality of Your Content residing in the Services for as long as such information resides in the Services. Each party may disclose Confidential Information only to those employees, agents or subcontractors who are required to protect it against unauthorized disclosure in a manner no less protective than required under this Agreement, and each party may disclose the other party’s Confidential Information in any legal proceeding or to a governmental entity as required by law. Oracle will protect the confidentiality of Your Content residing in the Services in accordance with the Oracle security practices defined as part of the Service Specifications applicable to Your order.
3.4 The parties acknowledge and agree that You and this Agreement are subject to applicable freedom of information or open records law. Should you receive a request under such law for Oracle’s Confidential Information, You agree to give Oracle adequate prior notice of the request and before releasing Oracle’s Confidential Information to a third party, in order to allow Oracle sufficient time to seek injunctive relief or other relief against such disclosure.
4. PROTECTION OF YOUR CONTENT
4.1 In order to protect Your Content provided to Oracle as part of the provision of the Services, Oracle will comply with the applicable administrative, physical, technical and other safeguards, and other applicable aspects of system and content management, available at
http://www.oracle.com/us/corporate/contracts/cloud-services/index.html.
4.2 To the extent Your Content includes Personal Data (as that term is defined in the applicable data privacy policies and Data Processing Agreement (as that term is defined below), Oracle will furthermore comply with
a. the relevant Oracle privacy policies applicable to the Services, available at http://www.oracle.com/us/legal/privacy/overview/index.html; and Packet Pg. 415 Attachment: Draft CherryRoad Oracle Cloud Services Agreement Terms (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) v. 3 Sept. 2021
b. the applicable version of the Data Processing Agreement for Oracle Services (the “Data Processing Agreement”), unless stated otherwise in Your order. The version of the Data Processing Agreement applicable to Your order (a) is available at https://www.oracle.com/corporate/contracts/cloudservices/contracts.html#data-processing and is incorporated herein by reference, and (b) will remain in force during the Services Period of Your order. In the event of any conflict between the terms of the Data Processing Agreement and the terms of the Service Specifications (including any applicable Oracle privacy policies), the terms of the Data Processing Agreement shall take precedence.
4.3 Without prejudice to Sections 4.1 and 4.2 above, You are responsible for (a) any required notices, consents and/or authorizations related to Your provision of, and our processing of, Your Content (including any Personal Data) as part of the Services, (b) any security vulnerabilities, and the consequences of such vulnerabilities, arising from Your Content, including any viruses, Trojan horses, worms or other harmful programming routines contained in Your Content, and (c) any use by You or Your Users of the Services in a manner that is inconsistent with the terms of this Agreement. To the extent You disclose or transmit, or instruct us to disclose or transfer in writing, Your Content to a third party, Oracle is no longer responsible for the security, integrity or confidentiality of such content and applications outside of Oracle’s control.
4.4 Unless otherwise specified in Your order (including in the Service Specifications), You may not provide Oracle or CherryRoad access to sensitive or special personal information that imposes specific data security obligations on Oracle in addition to or greater than those specified in the Service Specifications. If available, You may purchase services from CherryRoad, Oracle or an Oracle authorized partner (e.g., Oracle Payment Card Industry Compliance Services) designed to address particular data protection requirements applicable to Your business or Your Content.
5. WARRANTIES, DISCLAIMERS AND EXCLUSIVE REMEDIES
5.1 Each party represents that it has validly entered into this Agreement and that it has the power and authority to do so. Oracle warrants that during the Services Period, Oracle will perform the Services using commercially reasonable care and skill in all material respects as described in the Service Specifications.
If the Services provided to You were not performed as warranted, You must promptly provide Oracle and CherryRoad with a written notice that describes the deficiency in the Services (including, as applicable, the service request number notifying Oracle of the deficiency in the Services).
5.2 ORACLE AND CHERRYROAD DO NOT WARRANT THAT THE SERVICES WILL BE PERFORMED
ERROR-FREE OR UNINTERRUPTED, THAT ORACLE WILL CORRECT ALL SERVICES ERRORS, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. NEITHER ORACLE
NOR CHERRYROAD IS RESPONSIBLE FOR ANY ISSUES RELATED TO THE PERFORMANCE,
OPERATION OR SECURITY OF THE SERVICES THAT ARISE FROM YOUR CONTENT OR THIRD PARTY CONTENT OR SERVICES PROVIDED BY THIRD PARTIES.
5.3 FOR ANY BREACH OF THE SERVICES WARRANTY, YOUR EXCLUSIVE REMEDY AND ORACLE’S AND CHERRYROAD’S ENTIRE LIABILITY SHALL BE THE CORRECTION OF THE
DEFICIENT SERVICES THAT CAUSED THE BREACH OF WARRANTY, OR, IF ORACLE CANNOT
SUBSTANTIALLY CORRECT THE DEFICIENCY IN A COMMERCIALLY REASONABLE MANNER, YOU
MAY END THE DEFICIENT SERVICES AND ORACLE WILL REFUND TO CHERRYROAD, THE FEES
FOR THE TERMINATED SERVICES THAT CHERRYROAD PRE-PAID TO ORACLE FOR THE PERIOD
FOLLOWING THE EFFECTIVE DATE OF TERMINATION AND CHERRYROAD WILL IN TURN
REFUND TO THE END USER THE FEES FOR THE DEFICIENT SERVICES THAT THE END USER
PRE-PAID TO CHERRYROAD FOR THE PERIOD FOLLOWING THE EFFECTIVE DATE OF TERMINATION.
5.4 TO THE EXTENT NOT PROHIBITED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND
THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING FOR
SOFTWARE, HARDWARE, SYSTEMS, NETWORKS OR ENVIRONMENTS OR FOR MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE.
Packet Pg. 416 Attachment: Draft CherryRoad Oracle Cloud Services Agreement Terms (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) v. 3 Sept. 2021
6. LIMITATION OF LIABILITY
6.1 IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES, NOR ORACLE BE LIABLE FOR ANY
INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR
ANY LOSS OF REVENUE OR PROFITS, DATA, OR DATA USE, SALES, GOODWILL, OR REPUTATION.
6.2 IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ORACLE AND ORACLE’S AFFILIATES OR
CHERRYROAD ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR ORDER,
WHETHER IN CONTRACT OR TORT, OR OTHERWISE, EXCEED THE TOTAL AMOUNTS ACTUALLY
PAID TO ORACLE OR CHERRYROAD FOR THE SERVICES UNDER THE ORDER GIVING RISE TO THE LIABILITY IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT
GIVING RISE TO SUCH LIABILITY LESS ANY REFUNDS OR CREDITS RECEIVED UNDER SUCH ORDER.
7. INDEMNIFICATION
7.1 If a third party makes a claim against either You or Oracle (“Recipient” which may refer to You or Oracle depending upon which party received the Material), that any information, design, specification, instruction, software, service, data, hardware, or material (collectively, “Material”) furnished by either You or Oracle (“Provider” which may refer to You or Oracle depending on which party provided the Material) and used by the Recipient infringes the third party’s intellectual property rights, the Provider, at the Provider’s sole cost and expense, will to the extent not prohibited by law, defend the Recipient against the claim and indemnify the Recipient from the damages, liabilities, costs and expenses awarded by the court to the third party claiming infringement or the settlement agreed to by the Provider, if the Recipient does the following:
a. notifies the Provider promptly in writing, not later than 30 days after the Recipient receives notice of the claim (or sooner if required by applicable law);
b. gives the Provider sole control of the defense and any settlement negotiations, to the extent not prohibited by law; and
c. gives the Provider the information, authority and assistance the Provider needs to defend against or settle the claim.
7.2 If the Provider believes or it is determined that any of the Material may have violated a third party’s intellectual property rights, the Provider may choose to either modify the Material to be non-infringing (while substantially preserving its utility or functionality) or obtain a license to allow for continued use, or if these alternatives are not commercially reasonable, the Provider may end the license for, and require return of, the applicable Material and refund any unused, prepaid fees the Recipient may have paid to the other party for such Material. If such return materially affects Oracle’s ability to meet its obligations under the relevant order, then Oracle may, upon 30 days prior written notice, terminate the order. If such Material is third party technology and the terms of the third party license do not allow Oracle to terminate the license, then Oracle may, upon 30 days prior written notice, end the Services associated with such Material and refund to CherryRoad, and CherryRoad will in turn refund to You any unused, prepaid fees for such Services.
7.3 The Provider will not indemnify the Recipient if the Recipient (a) alters the Material or uses it outside the scope of use identified in the Provider’s user or program documentation or Service Specifications, or (b) uses a version of the Material which has been superseded, if the infringement claim could have been avoided by using an unaltered current version of the Material which was made available to the Recipient.
The Provider will not indemnify the Recipient to the extent that an infringement claim is based upon any Material not furnished by the Provider. Oracle will not indemnify You to the extent that an infringement claim is based on Third Party Content or any Material from a third party portal or other external source that is accessible or made available to You within or by the Services (e.g., a social media post from a Packet Pg. 417 Attachment: Draft CherryRoad Oracle Cloud Services Agreement Terms (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) v. 3 Sept. 2021
third party blog or forum, a third party Web page accessed via a hyperlink, marketing data from third party data providers, etc.).
7.4 This Section 7 provides the parties’ exclusive remedy for any infringement claims or damages.
8. TERM AND TERMINATION
8.1. Services provided under this Agreement shall be provided for the Services Period defined in Your order.
8.2. Oracle may suspend Your or Your Users access to, or use of, the Services if Oracle believes that (a) there is a significant threat to the functionality, security, integrity, or availability of the Services or any content, data, or applications in the Services; (b) You or Your Users are accessing or using the Services to commit an illegal act; or (c) there is a violation of the Acceptable Use Policy. When reasonably practicable and lawfully permitted, Oracle will provide You with advance notice of any such suspension.
Oracle will use reasonable efforts to re-establish the Services promptly after Oracle determines that the issue causing the suspension has been resolved. During any suspension period, Oracle will make Your Content (as it existed on the suspension date) available to You. Any suspension under this Section shall not excuse You from Your obligation to make payments under this Agreement.
8.3. If either of us breaches a material term of this Agreement or the order and fails to correct the breach within 30 days of written specification of the breach, then the breaching party is in default and the nonbreaching party may terminate this Agreement and Your order. If CherryRoad terminates the order as specified in the preceding sentence, You must pay within 30 days all amounts that have accrued prior to such termination, as well as all sums remaining unpaid for the Services under such order(s) plus related taxes and expenses. Except for nonpayment of fees, the nonbreaching party may agree in its sole discretion to extend the 30 day period for so long as the breaching party continues reasonable efforts to cure the breach. You agree that if You are in default under this Agreement, You may not use those Services ordered.
8.4. At the end of the Services Period of an order, Oracle will make Your Content (as it existed at the end of the Services Period) available for retrieval by You during a retrieval period set out in the Service Specifications. At the end of such retrieval period, and except as may be required by law, Oracle will delete or otherwise render unrecoverable any of Your Content that remains in the Services. Oracle’s data deletion practices are described in more detail in the Service Specifications.
8.5. Provisions that survive termination or expiration of this Agreement are those relating to limitation of liability, indemnification, payment and others which by their nature are intended to survive.
9. THIRD-PARTY CONTENT, SERVICES AND WEBSITES
9.1 The Services may enable You to link to, transmit Your Content to, or otherwise access third parties’ websites, platforms, content, products, services, and information. Oracle and CherryRoad do not control and are not responsible for such Third Party Services. You are solely responsible for complying with the terms of access and use of Third Party Services, and if Oracle accesses or uses any Third Party Services on Your behalf to facilitate performance of the Services, You are solely responsible for ensuring that such access and use, including through passwords, credentials or tokens issued or otherwise made available to You, is authorized by the terms of access and use for such services. If You transfer or cause the transfer of Your Content or Third Party Content from the Services to a Third Party Service or other location, that transfer constitutes a distribution by You and not by Oracle.
9.2 Any Third Party Content Oracle makes accessible is provided on an “as-is” and “as available” basis without any warranty of any kind. You acknowledge and agree that Oracle and CherryRoad are not responsible for, and has no obligation to control, monitor, or correct, Third Party Content. Oracle and CherryRoad disclaim all liabilities arising from or related to Third Party Content.
Packet Pg. 418 Attachment: Draft CherryRoad Oracle Cloud Services Agreement Terms (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) v. 3 Sept. 2021
9.3 You acknowledge that: (i) the nature, type, quality and availability of Third Party Content may change at any time during the Services Period, and (ii) features of the Services that interoperate with third parties such as Facebook™, YouTube™ and Twitter™, etc. (each, a “Third Party Service”), depend on the continuing availability of such third parties’ respective application programming interfaces (APIs). Oracle may need to update, change or modify the Services under this Agreement as a result of a change in, or unavailability of, such Third Party Content, Third Party Services or APIs. If any third party ceases to make its Third Party Content or APIs available on reasonable terms for the Services, as determined by us in our sole discretion, Oracle may cease providing access to the affected Third Party Content or Third Party Services without any liability to You. Any changes to Third Party Content, Third Party Services or APIs, including their unavailability, during the Services Period does not affect Your obligations under this Agreement or the applicable order, and You will not be entitled to any refund, credit or other compensation due to any such changes.
10. SERVICE MONITORING, ANALYSES AND ORACLE SOFTWARE
10.1 Oracle continuously monitors the Services to facilitate Oracle’s operation of the Services; to help resolve Your service requests; to detect and address threats to the functionality, security, integrity, and availability of the Services as well as any content, data, or applications in the Services; and to detect and address illegal acts or violations of the Acceptable Use Policy. Oracle monitoring tools do not collect or store any of Your Content residing in the Services, except as needed for such purposes. Oracle does not monitor, and does not address issues with, non-Oracle software provided by You or any of Your Users that is stored in, or run on or through, the Services. Information collected by Oracle monitoring tools (excluding Your Content) may also be used to assist in managing Oracle’s product and service portfolio, to help Oracle address deficiencies in its product and service offerings, and for license management purposes.
10.2 Oracle may (i) compile statistical and other information related to the performance, operation and use of the Services, and (ii) use data from the Services in aggregated form for security and operations management, to create statistical analyses, and for research and development purposes (clauses i and ii are collectively referred to as “Service Analyses”). Oracle may make Service Analyses publicly available; however, Service Analyses will not incorporate Your Content or Confidential Information in a form that could serve to identify You or any individual. Oracle retains all intellectual property rights in Service Analyses.
10.3 Oracle may provide You with the ability to obtain certain Oracle Software (as defined below) for use with the Services. If Oracle provides Oracle Software to You and does not specify separate terms for such software, then such Oracle Software is provided as part of the Services and You have the non-exclusive, worldwide, limited right to use such Oracle Software, subject to the terms of this Agreement and Your order (except for separately licensed elements of the Oracle Software, which separately licensed elements are governed by the applicable separate terms), solely to facilitate Your use of the Services.
You may allow Your Users to use the Oracle Software for this purpose, and You are responsible for their compliance with the license terms. Your right to use any Oracle Software will terminate upon the earlier of Oracle providing notice (by web posting or otherwise) or the end of the Services associated with the Oracle Software. Notwithstanding the foregoing, if Oracle Software is licensed to You under separate third party terms, then Your use of such software is governed by the separate third party terms. Your right to use any part of the Oracle Software that is licensed under the separate terms is not restricted in any way by this Agreement.
11. EXPORT
11.1 Export laws and regulations of the United States and any other relevant local export laws and regulations apply to the Services. Such export laws govern use of the Services (including technical data) and any Services deliverables provided under this Agreement, and You and Oracle each agree to comply with all such export laws and regulations (including “deemed export” and “deemed re-export” regulations).
You agree that no data, information, software programs and/or materials resulting from Services (or direct product thereof) will be exported, directly or indirectly, in violation of these laws, or will be used for any Packet Pg. 419 Attachment: Draft CherryRoad Oracle Cloud Services Agreement Terms (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) v. 3 Sept. 2021
purpose prohibited by these laws including, without limitation, nuclear, chemical, or biological weapons proliferation, or development of missile technology.
11.2 You acknowledge that the Services are designed with capabilities for You and Your Users to access the Services without regard to geographic location and to transfer or otherwise move Your Content between the Services and other locations such as User workstations. You are solely responsible for the authorization and management of User accounts across geographic locations, as well as export control and geographic transfer of Your Content.
12. FORCE MAJEURE
Neither of us, nor Oracle, shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; pandemic; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancelation of any export, import or other license); or other event outside the reasonable control of the obligated party.
Oracle and You will use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than 30 days, Oracle or You may cancel unperformed Services and affected orders upon written notice. This Section does not excuse either party’s obligation to take reasonable steps to follow its normal disaster recovery procedures or Your obligation to pay for the Services.
13. GOVERNING LAW AND JURISDICTION
This Agreement is governed by the substantive and procedural laws of the State of California and You and CherryRoad agree to submit to the exclusive jurisdiction of, and venue in, the courts in San Francisco or Santa Clara counties in California in any dispute arising out of or relating to this Agreement.
14. NOTICE
14.1. Any notice required under this Agreement shall be provided to the other party, and Oracle, in writing. If You have a legal dispute with Oracle or if You wish to provide a notice under the Indemnification Section of this Agreement, or if You become subject to insolvency or other similar legal proceedings, You will promptly send written notice to: America, Inc., 500 Oracle Parkway, Redwood Shores, CA 94065, Attention: General Counsel, Legal Department.
14.2. Oracle may give notices applicable to Oracle’s Cloud Services customer base by means of a general notice on the Oracle portal for the Cloud Services, and notices specific to You by electronic mail to Your e-mail address on record in Oracle’s account information or by written communication sent by first class mail or pre-paid post to Your address on record in Oracle’s account information.
15. ASSIGNMENT
You may not assign this Agreement or give or transfer the Services, or any interest in the Services, to another individual or entity.
16. OTHER
16.1 Oracle is an independent contractor and You agree that no partnership, joint venture, or agency relationship exists between Oracle, CherryRoad, and You. Oracle and You are each responsible for paying our own employees, including employment related taxes and insurance. You understand that Oracle’s business partners and other third parties, including any third parties with which the Services has an integration or that are retained by You to provide consulting or implementation services or applications that interact with the Services, are independent of Oracle and are not Oracle’s agents. Oracle is not liable for, bound by, or responsible for any problems with the Services, Your Content or Your Applications arising due to any acts of any such business partner or third party, unless the business partner or third party is providing Services as an Oracle subcontractor on an engagement ordered under this Agreement and, if so, then only to the same extent as Oracle would be responsible for Oracle resources under this Packet Pg. 420 Attachment: Draft CherryRoad Oracle Cloud Services Agreement Terms (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) v. 3 Sept. 2021
Agreement. This Agreement is entered exclusively between You and CherryRoad. While Oracle has no contractual relationship with You, Oracle is a third party beneficiary of this Agreement.
16.2 If any term of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain effective and such term shall be replaced with another term consistent with the purpose and intent of this Agreement.
16.3 Except for actions for nonpayment or breach of Oracle’s proprietary rights, no action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than two years after the cause of action has accrued.
16.4 Prior to entering into an order governed by this Agreement, You are solely responsible for determining whether the Services meet Your technical, business or regulatory requirements. Oracle will cooperate with Your efforts to determine whether use of the standard Services are consistent with those requirements. Additional fees may apply to any additional work performed by Oracle or changes to the Services. You remain solely responsible for Your regulatory compliance in connection with Your use of the Services.
16.5 Upon forty-five (45) days written notice and no more than once every twelve (12) months, Oracle may audit Your use of the Cloud Services to ensure Your use of the Cloud Services is in compliance with the terms of the applicable order and this Agreement. Any such audit shall not unreasonably interfere with Your normal business operations.
You agree to cooperate with Oracle’s audit and to provide reasonable assistance and access to information reasonably requested by Oracle. The performance of the audit and non-public data obtained during the audit (including findings or reports that result from the audit) shall be subject to the provisions of section Nondisclosure of this Agreement. If the audit identifies non-compliance, You agree to remedy (which may include, without limitation, the payment of any fees for additional Cloud Services) such noncompliance within 30 days of written notification of that non-compliance. You agree that neither Oracle nor CherryRoad shall be responsible for any of Your costs incurred in cooperating with the audit.
17. ENTIRE AGREEMENT
17.1 You agree that this Agreement and the information which is incorporated into this Agreement by written reference (including reference to information contained in a URL or referenced policy), together with the applicable order, is the complete agreement for the Services ordered by You and supersedes all prior or contemporaneous agreements or representations, written or oral, regarding such Services.
17.2 It is expressly agreed that the terms of this Agreement and any Oracle order shall supersede the terms in any purchase order, procurement internet portal, or other similar non-Oracle document and no terms included in any such purchase order, portal, or other non-Oracle document shall apply to the Services ordered. In the event of any inconsistencies between the terms of an order and the Agreement, the order shall take precedence; however, unless expressly stated otherwise in an order, the terms of the Data Processing Agreement shall take precedence over any inconsistent terms in an order. This Agreement and orders hereunder may not be modified and the rights and restrictions may not be altered or waived except in a writing signed by authorized representatives of You and of CherryRoad; however, Oracle may update the Service Specifications, including by posting updated documents on Oracle’s websites. Except as set forth in Section 16.1, no third party beneficiary relationships are created by this Agreement.
18. AGREEMENT DEFINITIONS
18.1 “Oracle Software” means any software agent, application or tool that Oracle makes available to You for download specifically for purposes of facilitating Your access to, operation of, and/or use with, the Services.
Packet Pg. 421 Attachment: Draft CherryRoad Oracle Cloud Services Agreement Terms (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) v. 3 Sept. 2021
18.2 “Program Documentation” refers to the user manuals, help windows, readme files for the Services and any Oracle Software. You may access the documentation online at http://oracle.com/contracts or such other address specified by Oracle.
18.3 “Service Specifications” means the following documents, as applicable to the Services under Your order: (a) the Oracle Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, and the Data Processing Agreement described in this Agreement; (b) Oracle’s privacy policies; and (c) any other Oracle documents that are referenced in or incorporated into Your order. The following do not apply to any non-Cloud Oracle service offerings acquired in Your order, such as professional services: the Oracle Cloud Hosting and Delivery Policies, and Program Documentation. The following do not apply to any Oracle Software that is provided by Oracle as part of the Services and governed by the terms of this Agreement: the Oracle Cloud Hosting and Delivery Policies, Oracle service descriptions, and the Data Processing Agreement.
18.4 “Third Party Content” means all software, data, text, images, audio, video, photographs and other content and material, in any format, that are obtained or derived from third party sources outside of Oracle that You may access through, within, or in conjunction with Your use of, the Services. Examples of Third Party Content include data feeds from social network services, rss feeds from blog posts, Oracle data marketplaces and libraries, dictionaries, and marketing data.
18.5 “Users” means, for Services, those employees, contractors, and end users, as applicable, authorized by You or on Your behalf to use the Services in accordance with this Agreement and Your order. For Services that are specifically designed to allow Your clients, agents, customers, suppliers or other third parties to access the Services to interact with You, such third parties will be considered “Users” subject to the terms of this Agreement and Your order.
18.6 “Your Content” means all software, data (including Personal Data), text, images, audio, video, photographs, non-Oracle or third party applications, and other content and material, in any format, provided by You or any of Your Users that is stored in, or run on or through, the Services. Services under this Agreement, Oracle Software, other Oracle products and services, and Oracle intellectual property, and all derivative works thereof, do not fall within the meaning of the term “Your Content”.
19. CLOUD SERVICES AGREEMENT EFFECTIVE DATE
The Effective Date of this Cloud Services Agreement is _______________________. (DATE TO BE COMPLETED BY CHERRYROAD)
COMPANY NAME CHERRYROAD TECHNOLOGIES INC.
Authorized Authorized
Signature: _____________________________ Signature:________________________ Name: ________________________________ Name: ___________________________ Title: _________________________________ Title: ____________________________ Signature Date: _________________________ Signature Date:____________________ Packet Pg. 422 Attachment: Draft CherryRoad Oracle Cloud Services Agreement Terms (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work
Oracle Cloud Implementation
For
City of Redding, California
Packet Pg. 423 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
2 1 Document Control
1.1 Change Record
Date Author Version Comments
06/09/2022 Greg Catanzano 0.1 Initial Draft
Packet Pg. 424 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
3 Contents 1 DOCUMENT CONTROL .................................................................................................................................... 2
1.1CHANGE RECORD ............................................................................................................................................ 2 2 IMPLEMENTATION SCOPE .............................................................................................................................. 5
2.1ORACLE CLOUD APPLICATIONS ........................................................................................................................... 6
2.2DATA CONVERSION SCOPE ................................................................................................................................ 7
2.3INTERFACE SCOPE ............................................................................................................................................ 8
2.4BUSINESS PROCESS MAPS AND USE CASES .......................................................................................................... 10
2.4.1 Business Process Maps ...................................................................................................................... 11
2.4.2 Use Cases .......................................................................................................................................... 12 3 IMPLEMENTATION APPROACH ..................................................................................................................... 15
3.1PROJECT MANAGEMENT TRACK ........................................................................................................................ 16
3.1.1 Project Management Tools ............................................................................................................... 16
3.1.2 Project Management Track Deliverables ........................................................................................... 17
3.2BUSINESS PROCESS TRACK ............................................................................................................................... 18
3.2.1 Conference Room Pilots .................................................................................................................... 19
3.2.2 Business Process Track Deliverables .................................................................................................. 21
3.3 CEMLITRACK .............................................................................................................................................. 24
3.3.1 CEMLI Cycles ..................................................................................................................................... 25
3.3.2 CEMLI Track Deliverables .................................................................................................................. 27
3.4CHANGE MANAGEMENT TRACK ........................................................................................................................ 29
3.4.1 Change Management Tools .............................................................................................................. 29
3.4.2 Change Management Track Deliverables .......................................................................................... 30
3.5TRAINING TRACK ........................................................................................................................................... 33
3.5.1 End User Training Tools .................................................................................................................... 33
3.5.2 Training Track Deliverables ............................................................................................................... 34 4 IMPLEMENTATION TIMELINE ....................................................................................................................... 37 Packet Pg. 425 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
4 4.1PHASE 1IMPLEMENTATION TIMELINE ................................................................................................................ 38
4.1.1 Phase 1 Critical Path ......................................................................................................................... 38
4.1.2 Phase 1 Schedule .............................................................................................................................. 38
4.2PHASE 2IMPLEMENTATION TIMELINE ................................................................................................................ 39
4.2.1 Phase 2 Critical Path ......................................................................................................................... 39
4.2.2 Phase 2 Schedule .............................................................................................................................. 40
4.3PHASE 3IMPLEMENTATION TIMELINE ................................................................................................................ 41
4.3.1 Phase 3 Critical Path ......................................................................................................................... 41
4.3.2 Phase 3 Schedule .............................................................................................................................. 42 5 IMPLEMENTATION STAFFING ....................................................................................................................... 44
5.1GRAVITON PHASE 1IMPLEMENTATION TEAM ...................................................................................................... 46
5.1.1 Graviton Phase 1 Project Team Organization Chart .......................................................................... 46
5.1.2 Graviton Phase 1 Staffing Plan .......................................................................................................... 47
5.2GRAVITON PHASE 2IMPLEMENTATION TEAM ...................................................................................................... 48
5.2.1 Graviton Phase 2 Project Team Organization Chart .......................................................................... 48
5.2.2 Graviton Phase 2 Staffing Plan .......................................................................................................... 49
5.3GRAVITON PHASE 3STAFFING PLAN .................................................................................................................. 50
5.3.1 Graviton Phase 3 Project Team Organization Chart .......................................................................... 50
5.3.2 Graviton Phase 3 Staffing Plan .......................................................................................................... 51 6 IMPLEMENTATION COST .............................................................................................................................. 52
6.1IMPLEMENTATION COST SUMMARY ................................................................................................................... 52
6.2IMPLEMENTATION PAYMENT SCHEDULE ............................................................................................................. 52
6.2.1 Phase 1 Implementation Payment Schedule...................................................................................... 53
6.2.2 Phase 2 Implementation Payment Schedule...................................................................................... 54
6.2.3 Phase 3 Implementation Payment Schedule...................................................................................... 55
Packet Pg. 426 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
5 2 Implementation Scope
The Graviton project team, in collaboration with the City project team members, will implement the Oracle Cloud modules to meet the scope of requirements listed in the City’s Request for Proposal to provide Software and Implementation Services for an Enterprise Resource Planning (ERP) Software Systems Environment to the City of Redding, California (schedule 5273).
The City requires the implementation of the Oracle Cloud applications to replace the City’s existing systems and manual processes to perform the following business functions. General Ledger and Financial Reporting
Budgeting
Procurement
Contract Management
Accounts Payable
Accounts Receivable and Cash Receipts
Project Accounting and Grant Management
Inventory and Fixed Assets
Benefits Administration
Time and Attendance
Compensation
Payroll
Human Resources and Personnel Management
Implementation of the Oracle Cloud applications represents a significant business process transformation for the City. The objective of the project will be to align City business processes with the best practice business processes delivered with the Oracle Cloud applications.
To ensure a successful project, the Graviton team will develop a detailed projects scope including specific application features, configurations, extensions, integrations, and conversions. The detail scope will be finalized as part of the Project Scope deliverable to be developed, reviewed, and approved at the conclusion of the build stage of the implementation. Following the City’s review and approval of the Project Scope deliverable, the project team will implement change control processes to manage implementation scope for the remainder of the project. Those change control processes will be documented in the Project Management Plan deliverable to be completed during the plan stage of implementation. The initial scope of Oracle Cloud applications, data conversion, and interfaces, based upon the City RFP and Statement of Work discussions is listed in the sections below.
Commented [GH1]: What about point of
sale/cashiering?
Commented [RD2R1]: Discussion: Insert generic
placeholder for POS functionality, pending further
discovery on the topic by the City. Explore software
demonstration in the near-term if possible to facilitate decision-making process. If decision not reached
immediately, then build into the integration language
that a decision should be made by XXX stage in the
implementation process to avoid any possible delays.
Packet Pg. 427 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
6 2.1 Oracle Cloud Applications
The graphic below depicts three implementation phases – Phase 1 Finance, Phase 2 HR/Payroll, and Phase 3 Budget Development. The Graviton project team will lead the City through these implementation phases, following the 5 stage Gravtion implementation methodology for each. Graviton will direct the project team in the completion of all deliverables and milestone for each of the five implementation stages - Plan, Design, Build, Test, and Deploy. For Phase 1 Finance, Graviton will provide 120 days of production support. For Phase 2 HR/Payroll and Phase 3 Budget Development, Graviton will provide 90 days of production support for each phase.
Graphic: Multi-Phase Implementation
The table below identifies the City requirements, per Attachment B, that will be implemented in each project phase. The Oracle Cloud applications that will be implemented for each phase are also listed.
Phase Requirements (Attachment B) Oracle Cloud Applications Phase 1
Finance
Tab 01 – General and Technical
Tab 02 – General Ledger and Financial
Reporting
Tab 04 – Procurement
Tab 05 – Contract Management
Tab 06 – Accounts Payable
Tab 07 – Accounts Receivable and
Cash Receipts
Tab 08 – Project Accounting and Grant
Management
Tab 09 – Inventory and Fixed Assets
Tab 15 – Data Conversion
Tab 16 – Interfaces
B91084 - Oracle Fusion Enterprise Resource
Planning Cloud Service
B91086 - Oracle Fusion Procurement Cloud Service
B91064 - Oracle Fusion Supply Chain Execution
Cloud Service
B86841 - Oracle Fusion WebCenter Forms
Recognition Cloud Service
B84490 - Oracle Additional Test Environment for
Oracle Fusion Cloud Service
B88206 - Oracle PaaS and IaaS Universal Credits
Phase 2
HR/Payroll
Tab 01 – General and Technical
Tab 10 – Benefits Administration
Tab 11 – Time and Attendance
Tab 12 – Compensation Management
Tab 13 – Payroll
Tab 14 – Human Resources and
Personnel Management
Tab 15 – Data Conversion
Tab 16 – Interfaces
B85800 - Oracle Fusion Human Capital
Management Base Cloud Service
B87388 - Oracle Fusion Human Resource Help
Desk Cloud Service
B89482 - Oracle Fusion Workforce Health and
Safety Incidents Cloud Service
B94925 - Cloud Service Oracle Fusion Human
Capital Management Workforce
B94933 - Oracle Fusion Human Capital
Management Workforce Compensation
Cloud Service
Project
Phase
Go Live
Aug – 22
Sep – 22
Oct – 22
Nov – 22
Dec – 22
Jan – 23
Feb – 23
Mar – 23
Apr – 23
May – 23
Jun – 23
Jul – 23
Aug – 23
Sep – 23
Oct – 23
Nov – 23
Dec – 23
Jan – 24
Feb – 24
Mar – 24
Apr – 24
May – 24
Jun – 24
Jul – 24
Aug – 24
Sep – 24
Oct – 24
Nov – 24
Dec – 24
Jan – 24
Feb – 24
Mar – 25
Phase 1:
Financials 7/23
Phase 2:
HR/Payroll 1/24
Phase 3:
Budget
Dev
1/25
Commented [RD3]: Note: decision pending on CanAM
Packet Pg. 428 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
7 Phase Requirements (Attachment B) Oracle Cloud Applications B86334 - Oracle Fusion Payroll Cloud Service for
United States
B75365 - Oracle Fusion Time and Labor Cloud
Service
B84490 - Oracle Additional Test Environment for
Oracle Fusion Cloud Service
B88206 - Oracle PaaS and IaaS Universal Credits
Phase 3
Budget
Development
Tab 1 – General and Technical
Tab 3 – Budgeting
Tab 15 – Data Conversion
Tab 16 – Interfaces
B91074 - Oracle Enterprise Performance
Management Enterprise Clous Service
B91077 - Oracle Additional Application for Oracle
Enterprise Performance Management
Enterprise Cloud Service
2.2 Data Conversion Scope
Graviton will complete the required data conversion development to meet the City’s business process requirements listed in Attachment B of the Request for Proposal. The project team will determine a final scope of data conversions at the conclusioon conclusion of the build stage of the implementation, and that final scope will be documented in the Project Scope deliverable. At this time the anticipated scope of data conversion will include the following fourteen data conversion requirements listed in the RFP Attachment B, Tab 15 Data Conversion.
Req # Data Conversion
Object Source Quantity of Data Available
Quantity of Data
Needed in Future
System
Criticality
DC.1 GL Account
Balances
AS400 25 Years Current, plus 9 Years
Historical
Yes
DC.2 GL Account
Transaction Data
AS400 25 Years Current, plus 3 Years
Historical
Yes
DC.3 GL Account
Summary Data
AS400 25 Years Current, plus 9 Years
Historical
Yes
DC.4 Budget History AS400 25 Years Current, plus 9 Years Historical
Yes
DC.5 Active Vendor File AS400 77,000 Vendors Active/Inactive Vendors used in the last 5 years
Yes
DC.6 Purchase Order
History
AS400 25 Years Current, plus 2 Years
Historical
Yes
DC.7 Open Purchase
Orders
AS400 500 Average Open
Purchase Orders
All Open Purchase
Orders
Yes
DC.8 Cash Receipts
History
AS400 36,500 Receipts Per
Year
Current, plus 2 Years
Historical
Yes
DC.9 Outstanding
Invoices (AP)
AS400 350 Invoices Per Year All outstanding invoices Yes DC.10 Capital Assets AS400 7,650 Fixed Assets All Active Fixed Assets Yes DC.11 Employee Files AS400 800 Active Employees All Active Employees Yes DC.12 Time and
Attendance Accrual
and Leave Data
AS400 25 Years Current, plus 2 Years
Historical
Yes
DC.13 Employee Pay
History
AS400 25 Years 7 Years of Pay History for
Active Employees
Yes
DC.14 Benefit Enrollment
and ACA History
AS400 25 Years Current, plus 5 Years
Historical
Yes
Commented [RD4]: Note: The City would like to
continue discussion on the scope of conversions.
Packet Pg. 429 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
8 The number of years of data history to be converted into the Oracle Cloud applications will be dependent on the availability and accessibility of data in the City’s legacy systems. The Graviton team will provide the Oracle pre-defined conversion templates and City resources will extract the legacy data based upon those templates. In the event there are limitations to the amount of historical data that may be converted, due to the availability or accessibility of that data, the Graviton team will collaborate with the City to determine alternative methods for converting the historical data.
2.3 Interface Scope
Graviton will complete the required interface development to meet the City’s business process requirements listed in Attachment B of the request for proposal. The project team will determine a final socpe scope of interfaces by the conclusion of the build stage of the implementation, and the final scope will be documented in the Project Scope deliverable. At this time the anticipated scope of interfaces will include the following seventeen interface requirements listed in the RFP Attachment B, Tab 16 Interfaces.
Req # System
Type
Product and
Version
Desired
Type of
Data
Transfer
Desired
Frequency
of Data
Transfer
Data Involved in Transfer
INT.1 Legacy ERP AS400 File Import
Into
Selected
System
OnDemand
Receive: The new ERP system should
receive payroll information from the
legacy ERP system for purposes of
updating the GL, until the City has fully
transitioned to the new system. The ERP
system should receive
Deduction/Benefit/Accrual information
from the legacy payroll system for
purposes of creating payments. The new
ERP should be able to receive payroll
invoice data (garnishments, benefit
payments) from the AS400 module.
INT.2 Productivity
tools
Microsoft
Office 365
Interface -
Send and
Receive
Data
NearImmediate
(RealTime)
Send: The ERP system should have the
ability to integrate with MS Word, MS
Excel, Access, and Outlook.
Receive: Microsoft applications (MS
Word, MS Excel, Access, Outlook)
should have the ability to integrate with
the ERP system.
INT.3 Active
Directory
Information
Microsoft Interface -
Send and
Receive
Data
NearImmediate
(RealTime)
Send: The ERP system should send
new user information to update AD in
real-time including certain demographic
and reporting structure information.
Receive: The ERP system should
receive authenticated user information
and email addresses in real-time.
INT.4 Parks and
Recreation
Software
CivicRec File Import
Into
Selected
System
OnDemand
Receive: The future ERP system will
need to receive payment information
from CivicRec for the purposes of daily
reconciliation. The ERP system should
receive, but not limited to, payee
information, general ledger allocations,
payment method, amount, payment
date, and void status.
INT.5 Weighing
Software
(Solid
Waste)
Paradigm File Import
Into
Selected
System
OnDemand
Receive: The future ERP system will
need to receive payment information
from Paradigm for the purposes of daily
reconciliation. The ERP system should
receive, but not limited to, payee
information, general ledger allocations,
Commented [RD5]: Graviton: The City would like to
explore options to interface with CalPERS, Voya,
AIG/Valic, and Mission Square in addition to the
previously identified items.
Further, should an interface to CanAM be specified
here?
Commented [RD6R5]: See below update
Commented [RD7]: Internal City Note from
Christopher:
Do we want an interface with the Police, and maybe if
implemented for Fire, timekeeping/scheduling systems
included? Do we want an interface with any other benefit vendors besides Workterra included i.e. 457 vendors, LTD, Life insurance etc?
Commented [RD8R7]: Update: City team to review
listing, and identify if there are any outstanding
interface items to list or revise.
Commented [GH9]: We do not have MS Office 365.
(However, I am not sure that affects the scope.)
Packet Pg. 430 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
9 Req # System
Type
Product and
Version
Desired
Type of
Data
Transfer
Desired
Frequency
of Data
Transfer
Data Involved in Transfer
payment method, amount, payment
date, and void status.
INT.6 Community
Development
Software
EnerGov Interface -
Send and
Receive
Data
OnDemand
Send: The future ERP system will need
to send payment information to customer
accounts to Tyler EnerGov.
Receive: The future ERP system will
need to receive payment information
from EnerGov for the purposes of daily
reconciliation. The ERP system should
receive, but not limited to, payee
information, permit/license number,
general ledger allocations, payment
method, amount, payment date, and void
status.
INT.7 Utility Billing
Software
Vertex Interface -
Send and
Receive
Data
OnDemand
Send: The future ERP system will need
to send payment information to customer
accounts to Vertex to update utility
accounts.
Receive: The future ERP system will
need to receive payment information
from Vertex for the purposes of daily
reconciliation. The ERP system should
receive, but not limited to, payee
information, permit/license number,
general ledger allocations, payment
method, amount, payment date, and void
status.
INT.8 Applicant
Tracking
NeoGov Interface -
Receive
data in
selected
system
OnDemand
Receive: The future ERP system will
need to receive new employee
demographic information, benefit
elections, and payroll information from
NeoGov.
INT.9 Public Works
asset
management
Mainsaver Interface -
Receive
data in
selected
system
OnDemand
Receive: The future ERP system will
need to receive new asset information
from Mainsaver.
INT.10 Purchasing
Card Vendor
(Cal Cards)
US Bank Interface -
Receive
data in
selected
system
OnDemand
Receive: The future ERP system will
need to receive detailed payment
information including but not limited to:
purchasing date, vendor, amount, and
cardholder information.
INT.11 Learning
Management
Target
Solutions
Interface -
Send and
Receive
Data
OnDemand
Send: The future ERP system will need
to employee name, employee number,
and contact information to Target
Solutions.
Receive: The future ERP system will
need to receive training, certification,
and licensing information from Target
Solutions.
INT.12 Asset
Management
System
Dossier Interface -
Receive
data in
selected
system
OnDemand Receive: The future ERP system will
need to receive new asset information
from Dossier.
INT.13 Public Safety
Application
Pubsafe/
Spillman
File Import
Into
OnDemand
Receive: The future ERP system will
need to receive payment information
from Pubsafe for the purposes of daily
Commented [RD10]: City Team: Is US Bank also used
for bank reconciliation? If yes, we may wish to identify that here, as well as positive pay?
Commented [GH11]: This is being changes to
Motorola’s Premier One solution. The change is
currently underway, so I would think we will need to
make sure any interfaces are made with Premier One
and not Spillman. That being said, the scope/needs
would not change.
Packet Pg. 431 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
10 Req # System
Type
Product and
Version
Desired
Type of
Data
Transfer
Desired
Frequency
of Data
Transfer
Data Involved in Transfer
Selected
System
reconciliation. The ERP system should
receive, but not limited to, payee
information, general ledger allocations,
payment method, amount, payment
date, and void status.
INT.14 Financial
Reporting
Opengov Interface -
File Export
from
Selected
System
Near- Real
Time
Send: The future ERP system will send
information to OpenGov for transparent
financial reporting.
INT.15 Risk
Management
Software
Origami Interface -
Send and
Receive
Data
OnDemand
Send: The future ERP system to be able
to send information pertaining the
employee masterfile to Origami.
Receive: The future ERP system will
need to receive risk information from
Origami and update all applicable
employee records.
INT.16 Benefit
System
WorkTerra Interface -
Send and
Receive
Data
OnDemand
Send: The future ERP system will send
employee information to WorkTerra for
benefit selection including contact
updates and other employee masterfile
data.
Receive: The future ERP system will
receive benefit elections from WorkTerra
and apply changes to the employee
masterfile in the future system.
INT.17 Parking
Citations
In-House
System
File Import
Into
Selected
System
OnDemand
Receive: The future ERP system will
need to receive payment information
from the system for the purposes of daily
reconciliation. The ERP system should
receive, but not limited to, payee
information, general ledger allocations,
payment method, amount, payment
date, and void status.
The list above is the initial scope of interfaces but is subject to change based upon the project team’s analysis of the City’s current requirements and the City’s ongoing operational needs. During the build stage of implementation, the project team will determine the appropriate Oracle tools for developing each interface. The City has licensed Oracle Integration Cloud for complex integrations. However, there are native tools and pre-built integrations available to the City that may be utilized for less complex interfaces.
2.4 Business Process Maps and Use Cases
To determine the optimal design and implementation scope for the City, Graviton team members will lead the City project team members to define the City’s future state business processes through iterative cycles of business process map and use case development. The Graviton team will establish business process maps for the City’s major business processes and use cases for each of the City’s business processes to be implemented. Business process maps will provide the City with a graphical depiction of its integrated business processes. Use cases will serve as written descriptions of how users will perform the organization’s business processes in the Oracle Cloud applications, with granular step-by-step instructions for performing those business processes.
Commented [RD12]: City Team: Does the City intend
to continue using this system, or will this be replaced by Oracle?
Are there any other benefit providers that will require data exchanges – including to any state agencies?
Packet Pg. 432 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
11 Business process maps and use cases will be introduced during the plan stage and will be continuously updated and added to over the course of implementation. Use cases will become the basis for test scenarios. Business process maps and use cases will also be the foundation upon which job aids and training content is developed by Graviton to support knowledge transfer and end user training.
Through the completion of the business process track implementation activities, the project team will be continuously refining the business processes via updates to existing business process maps and use cases. The project team will also create new business process maps and use cases to reflect business processes that may be unique to the City. The graphic below depicts the life cycle of business process maps and use cases during implementation.
Graphic: Business Process Map and Use Case Development Life Cycle In the plan stage of implementation an initial inventory of business process maps and use cases will be established using out of the box Oracle Cloud application business processes together with the City requirements from the RFP. In the design stage, the Graviton team will conduct Business Process Familiarization demonstrations of the Oracle Cloud applications to expose City project team members to the capabilities of the Oracle Cloud applications. In the build stage the project team will conduct the Conference Room Pilot 2 and Conference Room Pilot 3 work session, incorporating design decisions made through the iterative implementation process and the configurations, reports, integrations, and conversions (CEMLIs) being completed by the CEMLI team of project team resources. The iterative process of conducting three Conference Room Pilots solidifies the design and build of the Oracle Cloud applications. The project team will then move into the test stage where the City’s business processes, reflected in the comprehensive inventory of use cases, become the basis for test scenarios to be executed as acceptance criteria for both the system test and user acceptance test formal test cycles.
Upon completion of the test stage, the project team will move into the deploy stage of the project knowing the organization’s business processes have been thoroughly analyzed, designed, built, and tested through this comprehensive implementation process.
2.4.1 Business Process Maps
Business process maps provide a graphical depiction of the integrated business processes. Business process maps will be introduced during the plan stage and will be continuously updated and added to Packet Pg. 433 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
12 over the course of implementation. Business process maps will be incorporated into job aids and training content to highlight the business process changes to be implemented at the City. Business process maps also support knowledge transfer and the transition to operations. The following graphic shows a sample business process map to be created and maintained by the Graviton team members throughout the project. The project team leverages Miro for online collaboration in the development of business process maps.
Graphic: Sample Business Process Map
2.4.2 Use Cases
Use cases are the key work products in the business process workstream. Use cases will be introduced during the plan stage and will be continuously updated and added to over the course of implementation.
The table below provides a representative sample list of use case for the Oracle Cloud Accounts Payable module. The Graviton project team will provide a similar list for each Finance, HR/Payroll, and Budget Development module as a starting point for the development of City specific use cases.
Table: Sample List of Use Cases
Use Case ID Use Case Name Module
Invoicing (Accounts Payable Specialist)
AP-01 Creating a Standard Invoice and Submit for Approval Accounts Payable AP-01.1 Approval/Reject Invoice Accounts Payable
AP-02 Create an Invoice in a Spreadsheet Accounts Payable AP-03 Creating an Invoice Associated with a Purchase Order Accounts Payable AP-04 Search Existing Invoices Accounts Payable
AP-05 Placing a Manual Hold on an Invoice (Optional) Accounts Payable AP-06 Withdraw/Resubmit Invoice Approval (Optional) Accounts Payable AP-07 Delete an invoice (Optional) Accounts Payable
Invoicing (Central Finance)
AP-08 Removing Hold on an invoice Accounts Payable
AP-09 Cancel an Invoice Accounts Payable
AP-10 Reviewing and Accounting for an Invoice Accounts Payable AP-11 Create Accounting for Invoices Accounts Payable
Payment (Central Finance)
AP-12 Submitting Payment Process Request Accounts Payable AP-13 Processing a Payment Request Accounts Payable
Packet Pg. 434 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
13 Use Case ID Use Case Name Module
AP-14 Search Existing Payments Accounts Payable
AP-15 Reviewing and Accounting for a Payment Accounts Payable AP-16 Initiating/Cancel a Stop Payment Request Accounts Payable AP-17 Voiding a Payment Accounts Payable
AP-18 Reissuing a Payment Accounts Payable
Miscellaneous Payments (AP Payment Supervisor)
AP-19 Create and Pay Recurring Payment using Spreadsheet Accounts Payable AP-20 Create and Pay One-Time Payments Accounts Payable AP-21 Creating a Pre-Payment Invoice Accounts Payable
AP-22 Pay for the Pre-Payment Invoice Accounts Payable
AP-23 Applying a Pre-Payment Accounts Payable
Inquiry and Reports
AP-24 Payables Dashboard (Central Finance Only) Accounts Payable AP-25 Payables Cash Requirement Report Accounts Payable AP-26 Running the Accounts Payable Payment Reports Accounts Payable AP-27 Running the Accounts Payable Invoices Reports Accounts Payable AP-28 Invoice Detail Listing Report Accounts Payable
AP-29 Closing a Payables Period Accounts Payable
Configuration
AP-30 Creating a Payment Process Request Template Accounts Payable AP-31 Create Distribution Sets Accounts Payable
Packet Pg. 435 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
14 The graphic below depicts a sample use case, illustrating the granular level of detail to be included in each individual use case, including step-by-step instructions for executing the corresponding transaction or configuration item.
Graphic: Sample Use Case
Validation Scenario
ID HR-04 Validation Scenario Name
Requirement(s)
Date Author Version
Variable
Login
Position
Step # Result Tester Test Date C
o
1G
2G
3G
4G
5G
6G
7G
8G
9 Select Gender G
10 Select Date of BirthG
11G
12G
13G
14G
15G
16G
17 G
18G
19 G
20G
21G
22G
23G
Login User is able to login
sandra.laird
Choose 'Social Security Number' from National ID Type
Enter Last name User is able to write Last name
Enter street address in Address Line 1 field User is able to type in an address Enter Zip Code City, state and country should automatically fill in Equipment Mechanic II, Equipment Mechanic III, Equipment Mechanic IV Test Procedure
Step Details Expected Result
Select New Person New Person
page appears
Select a Hire Date User is able to chan
ge hire date
HR Hiring a Worker
Meet Requirement 427, 461
Revision History
Description
Test Case created.
Values
Test Setup
Requirements
Pre-conditions
Test Data
Select Legal Employer drop down User is able to select
Enter First name User is able to write first name
Click on Hire an Em
ployee Hire an Employee page appears
Select Countr
y if not US User is able to change country, if applicable User is able to choose
Enter Area Code User is able to enter
Enter Number User is able to enter
Click Next Person Information page opens
Under National Identifiers select "+" s
ymbol
User is able to chan
ge Gender
User is able to change date of birth
More o
ptions appear
User is able to chan
ge national ID type
Under National ID type in 9 digit number User is able to write ID number Select countr
y from Country drop down User is able to change country Click + to enter Phone Phone line opens
Choose Type from Dro
p down User is able to choose
Choose Coutnry Code, if applicable
Select M
y Client Groups My Client Groups section appears
Packet Pg. 436 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
15 3 Implementation Approach
The implementation of Oracle Cloud for City will be conducted over three implementation phases – Finance, HR/Payroll, and Budget Development. Within each phase, the tasks and activities are organized into five implementation stages: Plan, Design, Build, Test, and Deploy. The Graviton project team will lead the City project team through the completion of the tasks and deliverables included in each stage of implementation, allowing the project team to deliver upon the scope of implementation defined by this SOW.
Graphic: Oracle Cloud Implementation Stages
The structure of the Graviton cloud implementation methodology is based largely on Oracle’s Unified Method (OUM), with accommodations for improved decision making, focus on operational knowledge transfer, development of business process centric end user training, and an alignment of project tasks with change management best practices. Early and frequent exposure of City project team members and stakeholders to the Oracle Cloud applications and its native best practice business processes improves the speed and accuracy of decision making. Integration of the Graviton learning management system increases the quality and availability of training and knowledge transfer resources during the project, as well as during the operational period following each implementation phase go-live.
Graphic: Graviton Oracle Cloud Implementation Methodology The graphic above depicts the Graviton Oracle Cloud implementation methodology. The methodology is structured in a fashion that is repeatable, allowing the implementation tasks to be duplicated across each of the three implementation phases. Across the top, left to right, the methodology includes five stages of implementation – Plan, Design, Build, Test, and Deploy. The left most column lists the implementation tracks – Project Management, Business Process, CEMLI, Change Management, Training – indicating the project team resources primarily responsible for facilitating completion of the implementation tasks within Plan Design Build Test Deploy
Packet Pg. 437 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
16 the implementation track. Lastly, the boxes within the implementation tracks represent individual milestones and deliverables that will be completed by the project team over the course of implementation.
3.1 Project Management Track
The project management track within the Graviton implementation methodology includes those tasks required to plan for and manage the Oracle Cloud application implementation. The Graviton Oracle Cloud implementation approach is built upon project management best practices outlined in the Project Management Body of Knowledge (PMBOK). This includes project management processes such as scope management, risk management, quality management, and resource management. The project management track includes five deliverables spanning the five Graviton implementation stages as depicted in the graphic below.
Graphic: Project Management Track
The priority of project management will be to coordinate the execution of the implementation plan, exercising each of the project management processes as required by the project. To this end, the Graviton project manager will collaborate with City project leadership to plan for and manage the Oracle Cloud implementation process.
3.1.1 Project Management Tools
The Graviton project manager will ensure the project team is following the project management processes defined by the project management plan. Graviton will provide the following project management tools to support the City and the project team in this effort.
SharePoint – Project Collaboration Tool
Graviton will provide access to a dedicated SharePoint site for the City and the project team. The SharePoint site aligns with the implementation plan phases, stages, tracks, and deliverables to create a tool for information repository and collaboration on implementation tasks and deliverables. The specific use of the SharePoint site will be determined by the City and Graviton project managers and will be documented in the Project Management Plan deliverable. The dedicated SharePoint site will be provided by Graviton for City during the plan stage of the project and will be administered by Graviton project team members through completion of the Project Closeout deliverable.
The Project Closeout deliverable will establish a plan for the transition of project artifacts from the project’s SharePoint site to the City’s network or a City SharePoint site.
Smartsheet – Project Management Tool
Packet Pg. 438 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
17 Schedule management is a foundational project management process outlined in the Project Management Plan deliverable.
To ensure project team access and collaboration, Graviton will use Smartsheet software as the standard tool for establishing and maintaining project schedules. Graviton will also leverage Smartsheet for project management processes such as quality management and risk management. The Graviton project manager will establish and manage the risk log, issues log, decision log, and change log using the Smartsheet software. Smartsheet will also be used by Graviton to record and managed test cycle issues. Graviton will license Smartsheet for the project and will make the software available to the City and project team members. The specific use of Smartsheet for managing the project schedule will be determined by the City and Graviton project managers and will be documented in the Project Management Plan deliverable. Smartsheet will be administered by Graviton project team members through completion of the Project Closeout deliverable. The Project Closeout deliverable will establish a plan for the transition of the project schedule from Smartsheet to the City’s network or a City Smartsheet license.
3.1.2 Project Management Track Deliverables
For each implementation phase, there will be five project management track deliverables to be completed over the course of implementation. The graphic below depicts the implementation stages and the corresponding project management deliverables that will be completed. Each deliverable will be included in the project schedule.
Graphic: Project Management Track Deliverables
The table below lists the project management track deliverables, the deliverable acceptance criteria, the City role in the completion of the deliverable, and the role Graviton will play in the completion of the deliverable. Upon development of the deliverable, the Graviton project manager will submit the deliverable and the City will review and approve the deliverable in accordance with the deliverable submission and approval process defined by the Project Management Plan deliverable that will be developed and approved during the plan stage of the project.
Within the table a check box designates whether the individual deliverable or milestone is a critical path item in the project schedule. In addition, the City has shared the importance of requirements traceability, business process transformation, and knowledge transfer to insure a successful implementation. Where implementation deliverables support these efforts, they are designated as such in the table. Project Mgmt.
Project Mgmt.
Plan Project Scope Test Plan Cutover Plan Project Closeout Plan Design Build Test Deploy
• Establishes Project
Management
Processes
• Establishes Project
Management Tools
• Defines Project Status
Updates and Cadence
• Defines Use Cases to
be Implemented
• Establishes Features
to be Configured
• Lists Reports,
Integrations, and
Conversions
Establishes entrance
criteria, approach, and
exit criteria for each test
cycle: • System Test • User Acceptance Test • Payroll Validation Test Step‐by‐step instructions
to migrate from non‐
production system to
production system: • Configuration Mgmt. • Data Conversion • Validation • Communications Records the completion
of the Project: • Project Schedule • Deliverable
Acceptance
• Requirements
Traceability
Packet Pg. 439 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
18 Table: Project Management Track Deliverables
Deliverable /
Milestone Acceptance Criteria City Role Graviton Role
Project
Management Plan
☐ Critical Path
☒ Requirements Traceability
☐ Business Process
Transformation
☐ Knowledge Transfer
The project management plan deliverable establishes the project management processes to ensure the project team functions with effectiveness and efficiency throughout the project. The project management plan will define the tools and processes for scope management, schedule
management, quality assurance, risk and issue management, resource management, and communications management for
the project.
Assist Lead
Project Scope
☐ Critical Path
☒ Requirements Traceability
☐ Business Process
Transformation
☐ Knowledge Transfer
The project scope deliverable lists the use cases to be achieved through the Oracle Cloud implementation process.
The deliverable will identify the corresponding CEMLI,
including configurations, reports, integrations, and
conversions, that will be deployed to meet the project scope.
Upon completion of the project scope deliverable, the project team will institute change control to manage the addition or removal of use cases and corresponding CEMLI to the scope of the project.
Assist Lead
Test Plan
☐ Critical Path
☒ Requirements Traceability
☐ Business Process
Transformation
☐ Knowledge Transfer
The test plan deliverable is a detailed plan to complete system test, user acceptance test, and for the HCM
implementation phase, payroll validation test cycles. For each test cycle, the test plan will define the test cycle entrance criteria, test environment, test methods and
procedures, scope of use cases/test scenarios, test schedule, test participants, test issue reporting, and test exit criteria.
Assist Lead
Cutover Plan
☐ Critical Path
☐ Requirements Traceability
☐ Business Process
Transformation
☐ Knowledge Transfer
The cutover plan deliverable provides a narrative explanation of the approach to migrate the Oracle Cloud applications from the non-production environment to a production environment and operational state. The deliverable will include step-bystep instructions for completing the production cutover, including application configuration management, data
conversion sequencing, department assigned tasks, and
communication channels for providing status and
coordinating joint tasks.
Assist Lead
Project Closeout
☐ Critical Path
☒ Requirements Traceability
☐ Business Process
Transformation
☐ Knowledge Transfer
The project closeout deliverable formally closes the
implementation stage of the project phase and marks the transition to an operational state. The project closeout deliverable records the completion of the implementation tasks included in the project schedule and the log of risks, issues, decisions, and changes. Any tasks that have been deferred or canceled by the project management team will be identified. The deliverable provides records of the
submission and acceptance of each of the project
deliverables. Lastly, the project closeout deliverable serves as a traceability report where the City’s requirements are mapped to use cases, which in turn are mapped to
successfully executed test scenarios.
Assist Lead
3.2 Business Process Track
The activities included in the business process track will define the City’s future state business processes, providing the foundation upon which the technical, change management, training, and project management track implementation tasks are planned and executed. The business process track will establish the scope of business processes to be implemented. Those business processes will be configured, analyzed, and updated repeatedly through formal cycles of review. Multiple cycles of testing Commented [RD13]: Graviton: Would the cutover plan
be a part of the critical path?
Commented [RD14R13]: Yes – Greg C. to update
Packet Pg. 440 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
19 will be conducted where validation of the business processes serve as the acceptance criteria for the system. For the Finance and Budget Development phases the business process track includes eight deliverables spanning the five Graviton implementation stages as depicted in the graphic below. For the HR/Payroll phase, Payroll Validation Test serves as the ninth business process track deliverable.
Graphic: Business Process Track
The success of implementation will be measured by how effective the City transitions to the best practice business processes that are native to the Oracle Cloud applications. The steps required to complete this transition are at the core of the business process track.
3.2.1 Conference Room Pilots
Included in the business process track are three Conference Room Pilots. The Conference Room Pilot deliverables will be critically important in determining how the Oracle Cloud modules will be configured to meet the City requirements and how the City’s future state business processes will be updated. For each Conference Room Pilot the project team will conduct a series of work sessions to review City use cases identified during the plan and design stages. The Conference Room Pilot environment will be seeded with configuration and development assigned to the corresponding CEMLI Cycles. City and Graviton project team members will exercise the Oracle Cloud modules by unit testing the inventory of planned use cases. From the Cloud Business Process Familiarization deliverable through completion of the third Conference Room Pilot, the project team will continuously revise and test use cases and CEMLIs. At the conclusion of each Conference Room Pilot, use cases will be updated to reflect City feedback and decisions. Subsequent Conference Room Pilots will be planned and the required CEMLI additions and updates identified.
Commented [GH15]: Will these be done remotely or
on-site? We may what them to specify which in the
section.
Commented [RD16R15]: Hybrid – Lead will be onsite
and supported by remote staff participation.
Packet Pg. 441 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
20 Graphic: Conference Room Pilots
As stated above, the Conference Room Pilots will include continuously revised use cases. The table below shows the planned progression of business processes, configurations, extensions, integrations, and data conversions across the Business Process Familiarization and Conference Room Pilot deliverables.
CEMLI Business Process
Familiarization
Conference Room
Pilot 1
Conference Room
Pilot 2
Conference Room
Pilot 3
Business
Processes
Oracle Base
Business
Processes
Core End-to-End
Business Processes
Core End-to-End
Business Processes
Non-Core Business
Processes
Open Business
Processes
Revised Core and
Non-Core Business
Processes
Configuration
Initial Configuration
Configuration
Revisions
Workflows and
Approvals
Configuration
Revisions
Workflows and
Approval Revisions
Application Security
Extension
Delivered Reports
Priority Custom
Reports
OIC/PaaS
Development
Report Revisions Lower Priority
Custom Reports
OIC/PaaS
Development
Revisions
Integration
Delivered
Integrations
Low Complexity
FBDI, ADFDI, and
HCM Extract
Interfaces
Low Complexity
OIC/PaaS
Integrations
Low Complexity
Interface Revisions
Complex FBDI,
ADFDI, and HCM
Extract Interfaces
Complex OIC/PaaS
Integrations
Data
Conversion
Subset of
Definitional Data
Complete Set of
Definitional Data
Subset of
Transactional Data
Complete Set of
Transactional Data
Subset of Historical
Data
Packet Pg. 442 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
21 3.2.2 Business Process Track Deliverables
There are nine business process track deliverables to be completed over the course of implementation.
The graphic depicts the implementation stages and the corresponding business process deliverables that will be completed. Each deliverable will be included in the project schedule.
Graphic: Business Process Track Deliverables
The table below lists the business process track deliverables, the deliverable acceptance criteria, the City role in the completion of the deliverable, and the role Graviton will play in the completion of the deliverable. Upon development of the deliverable, the Graviton project manager will submit the deliverable and the City will review and approve the deliverable in accordance with the deliverable submission and approval process defined by the Project Management Plan deliverable that will be developed and approved during the plan stage of the project.
Within the table a check box designates whether the individual deliverable or milestone is a critical path item in the project schedule. In addition, the City has shared the importance of requirements traceability, business process transformation, and knowledge transfer to insure a successful implementation. Where implementation deliverables support these efforts, they are designated as such in the table.
Table: Business Process Track Deliverables
Deliverable /
Milestone Description City Role
Graviton
Role
Business Process
Maps and Use
Cases ☒ Critical Path ☒ Requirements Traceability ☒ Business Process Transformation ☒ Knowledge Transfer
An inventory of business process maps and use cases
representing a comprehensive set of the City's business processes will be initiated during the plan stage and
maintained throughout the completion of the project.
Business process maps are swim lane diagrams depicting
integrated business processes across stakeholders. Use
cases will map to the City's requirements and include written descriptions of how users will perform tasks to meet
organizational business processes. The documents will also include step-by-step sequence of tasks to complete the
associated business process. Business process maps and
use cases will evolve over the life of the project with new business process maps and use cases added, and existing business process maps and use cases updated at each step in the business process track. Completed business process maps will become the basis for application security and workflows, as well as business process overviews to be
included in end user training content. Completed use cases Assist Lead
Packet Pg. 443 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
22 Deliverable /
Milestone Description City Role
Graviton
Role
will become the basis for both system and user acceptance test scenarios as well as end user training content.
Cloud Business
Process
Familiarization
☒ Critical Path
☐ Requirements Traceability
☒ Business Process
Transformation
☒ Knowledge Transfer
Graviton’s project team members will perform an initial demonstration of Oracle Cloud applications for the purpose of familiarizing the City's project staff with the native business processes included with the software. At the conclusion of the cloud business process familiarization sessions, business process maps and use cases will be reviewed and updated to reflect information gathered. Lastly, the scope of
configurations, reports, integrations, and conversions
(CEMLIs) to be include in Conference Room Pilot 1 will be identified and assigned to CEMLI Cycle 1.
Assist Lead
Conference Room
Pilot 1
☒ Critical Path
☐ Requirements Traceability
☒ Business Process
Transformation
☒ Knowledge Transfer
Conference Room Pilot 1 (CRP1) is a series of work sessions planned for and managed by Graviton with active City
participation throughout. The Oracle Cloud applications, inclusive of configurations, reports, integrations, and conversions completed and unit tested as part of CEMLI
Cycle 1, are exercised by the project team members during live sessions to review core end-to-end business processes.
In each session, Graviton project team members will provide an overview of the Oracle Cloud applications and business process maps, and then demonstrate use cases in the nonproduction system. Following the sessions, City project team members will then execute the use cases in the nonproduction system. Graviton will conduct support sessions to assist City project team members to complete the use cases and address any questions that arise. At the conclusion of CRP1, new use cases to be added and existing business
process maps and use cases to be updated are identified, reflecting the project team’s findings from CRP1. Lastly, the scope of configurations, reports, integrations, and
conversions to be included in Conference Room Pilot 2 are identified and assigned to CEMLI Cycle 2.
Assist Lead
Conference Room
Pilot 2
☒ Critical Path
☐ Requirements Traceability
☒ Business Process
Transformation
☒ Knowledge Transfer
Conference Room Pilot 2 (CRP2) is a series of work sessions planned for and managed by Graviton with active City
participation throughout. The Oracle Cloud applications, inclusive of configurations, reports, integrations, and conversions completed and unit tested as part of CEMLI
Cycle 2, are exercised by the project team members during live sessions to revisit core business processes and review non-core end-to-end business processes including approvals, more complex business rules, business processes integrated with 3rd party systems, etc. CRP2 is highlighted by the introduction of integrations and converted definitional data. In each session, Graviton project team members will provide an overview of the changes completed during CEMLI Cycle 2
and any corresponding business process map updates. City project team members will then execute the use cases in the non-production system. Following the sessions, Graviton will conduct support sessions to assist City project team
members to complete the uses cases and address any
questions that may arise. At the conclusion of CRP2, new use cases to be added and existing business process maps and use cases to be updated are identified, reflecting the project team’s findings fromCRP2. Lastly, the scope of
configurations, reports, integrations, and conversions to be included in Conference Room Pilot 3 are identified and
assigned to CEMLI Cycle 3.
Assist Lead
Conference Room
Pilot 3
Conference Room Pilot 3 (CRP3) is a series of work sessions planned for and managed by Graviton with active City
Assist Lead
Commented [RD17]: Graviton: is this effectively trainthe-trainer? Commented [RD18R17]: Greg to add to training track
a couple paragraphs/graphic on the train-the-trainer
process
Commented [GC19]: Office Hours
Commented [GH20R19]: Are these hours 8-5?
Commented [RD21R19]: Periodic open-hours where
City staff can drop-in (or schedule in advance) for
questions and knowledge transfer
Packet Pg. 444 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
23 Deliverable /
Milestone Description City Role
Graviton
Role
☒ Critical Path
☐ Requirements Traceability
☒ Business Process
Transformation
☒ Knowledge Transfer
participation throughout. The Oracle Cloud applications, inclusive of configurations, reports, integrations, and conversions completed, and unit tested as part of CEMLI Cycle 3, are exercised by the project team members during live sessions to revisit open business process decisions, review business processes with security applied, and focus on advanced reporting and the user interface. CRP3 is
highlighted by the introduction of advanced reporting and converted transactional data. In each session, Graviton project team members will provide an overview of the
changes completed during CEMLI Cycle 3 and the
corresponding business process map updates. They will the demonstrate the corresponding new and updated use cases in the non-production system. Following the sessions, City project team members will then execute the use cases in the non-production system. Graviton will conduct support
sessions to assist City project team members to complete the use cases and address any questions that may arise. At the conclusion of CRP3, new use cases to be added and existing business process maps and uses cases to be updated are
identified, reflecting the project team’s findings from CRP3.
Lastly, the scope of configurations, reports, integrations, and conversions to be completed prior to the completion of
system test are identified and assigned to CEMLI Cycle 4.
System Test
☒ Critical Path
☒ Requirements Traceability
☒ Business Process
Transformation
☐ Knowledge Transfer
System test is the formal testing of the complete system highlighted by integrated business processes supported by converted data, 3rd party system integration, and advanced reporting. The system test variables, including entrance and exit criteria will be established by the test plan deliverable.
System test scenarios will be developed based upon use
cases, executed by project team members, and tracked in the Jira test tracking application.
Assist Lead
User Acceptance
Test
☒ Critical Path
☒ Requirements Traceability
☒ Business Process
Transformation
☒ Knowledge Transfer
User acceptance test is the formal testing of the complete system by the City's project team members and end users.
User acceptance test will test the complete system and will be highlighted by completed end user security and workflows, converted data, 3rd party system integration, and advanced reporting. The user acceptance test variables, including entrance and exit criteria, will be established by the test plan deliverable. User acceptance test scenarios will be developed based upon use cases, executed by the City's
representatives, and tracked in the Jira test tracking
application.
Lead Assist
Payroll Validation
Test
☒ Critical Path
☐ Requirements Traceability
☐ Business Process
Transformation
☒ Knowledge Transfer
Payroll validation test is the formal testing of the Oracle Cloud HCM system’s gross pay and gross-to-net pay calculation for the City employee population. The purpose of the test is to simulate a single payroll period, and to validate the gross and gross-to-net pay calculations against the legacy production payroll results for the same payroll period. The results will be electronically validated against the legacy system payroll output. Differences will be reconciled by State City testers with assistance from Graviton team members. The project team will then repeat the payroll validation test for a second pay period.
Lead Assist
Production
Support
☒ Critical Path
☐ Requirements Traceability
Production support is the period following go live where project team members take the lead in supporting the Oracle Cloud production applications. Production support will be provided in accordance with operational procedures
documented in the operations transition plan, including access to the Graviton learning management system. By the Lead Assist
Commented [GH22]: When do they recommend we
start working with or notifying our 3rd party vendors of our future changes?
Commented [RD23R22]: Early is preferred, though
noted that the City will want to have a foundation in
place prior to engaging the vendors too much on
details, as there will be decisions and set-up required for the Chart in Oracle.
BerryDunn noted for consideration by the City is the
timing of any planned upgrades (major
upgrades/versions) to any third-party systems may be
worth mapping out now, such that advance planning
can take place to align processes and any new
functionality changes that may stem from a third-party
system undergoing a major upgrade. This does not
need to be completed prior to contract signing with
Graviton, but, would be beneficial to understand early
in the implementation process.
Packet Pg. 445 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
24 Deliverable /
Milestone Description City Role
Graviton
Role
☒ Business Process
Transformation ☒ Knowledge Transfer
conclusion of the production support period, project team members will transition all operational responsibility to the designated City resources in accordance with the operations transition plan.
3.3 CEMLI Track
The CEMLI track includes those tasks required to design, build, unit test, and deploy the Oracle Cloud application configuration as well as the conversion, integration, and reporting to meet the City’s requirements as defined by the use cases developed by the project team. The CEMLI track includes seven deliverables spanning the five Graviton implementation stages as depicted in the graphic below.
Graphic: CEMLI Track
The wide range of application configuration and development activities to be performed during the City’s Oracle Cloud application implementation will reside within the CEMLI track. CEMLI stands for configuration, extension, modification, localization, and integration. For each category of CEMLI the project team will follow Oracle Unified Method (OUM) best practices in the completion of the individual CEMLIs.
Configuration
The CEMLI category, Configuration, refers to those objects within the Oracle Cloud applications standard functionality that are available during implementation and operations to change the behavior of the applications. Configuration is the primary CEMLI category to be managed by the project team to meet the City business requirements. Configuration includes all functional setup tasks completed using the setup and maintenance pages or using implementation projects.
Extension
The CEMLI category, Extension, refers to custom code that is developed from scratch to interact with the Oracle Cloud applications to provide added functionality. For this project, extensions are limited to the development of reports using the Oracle Transactional Business Intelligence (OTBI), as well as bolt-on application features required to meet the City’s interface requirements using Oracle PaaS (Oracle Integration Cloud). Any further extensions that would serve as bolt-on application features, would require the approval of both the City and Graviton project management.
Modification
The CEMLI category, Modification, refers to changes to the standard Oracle Cloud product functionality.
Modifications will only be performed by Oracle product development. Requests for modifications are Packet Pg. 446 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
25 initiated via Oracle service request and must first be accepted by Oracle before development will begin.
Upon completion of development and testing, modifications are made available as part of the Oracle Cloud quarterly updates.
Localization
The CEMLI category, Localization, refers to the maintenance of the system to accommodate requirements that apply to specific countries or regions. An example of localizations are changes to accommodate updates to payroll tax calculations. Localizations will only be performed by Oracle product development. In the case of localization CEMLIs, Oracle will apply this category of changes on a regular basis as part of the Oracle Cloud quarterly updates.
Integration
The CEMLI category, Integration, refers to inbound and outbound integrations between the Oracle Cloud applications and third-party systems. Integrations may be open interfaces with validation and load programs; standards-based interfaces such as XML Gateway, EDI, and EFT; Oracle published public APIs; integration with Microsoft Excel; and message-based integrations. For complex integrations, Graviton will use the Oracle Integration Cloud which is included in the Oracle PaaS toolset. For implementation, Graviton also categorizes data conversions as integrations, due to the tools that Graviton will use to complete the data conversion including HCM Data Loader, ADFDI (Application Development Framework Desktop Integration) and FBDI (File Based Data Import).
3.3.1 CEMLI Cycles
Included in the CEMLI track are five CEMLI Cycles. CEMLI Cycles represent the method by which the Graviton team will manage configuration and development for the Conference Room Pilots and test cycles. For each Conference Room Pilot, the system test deliverable, and the user acceptance test deliverable, the project management team will determine the configurations, extensions, integrations, and conversions that must be available for the project team to conduct the unit testing of the planned use cases. The required CEMLIs will be assigned to the corresponding CEMLI cycle and managed to be available in time for the Conference Room Pilot or test cycle that requires the CEMLI. The CEMLI Cycle deliverables will include the completed configuration and development as well as unit testing of the assigned CEMLIs in a non-production environment. It is anticipated that later CEMLI cycles will address the more complex use cases and will therefore include the more complex CEMLI configurations and development.
Packet Pg. 447 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
26 Graphic: CEMLI Cycles
As stated above, the CEMLI cycles will include increasingly complicated configuration and development.
The table below shows the planned progression of configurations, extensions, integrations, and data conversions across the four five CEMLI cycle deliverables.
CEMLI CEMLI
Cycle 1
CEMLI
Cycle 2
CEMLI
Cycle 3
CEMLI
Cycle 4
CEMLI
Cycle 5
Configuration Core
Configuration
Configuration
Revisions
Workflows and
Approvals
Configuration
Revisions
Workflow
Revisions
Application
Security
Configuration
Revisions
Workflow
Revisions
Application
Security
Revisions
Final
Configuration
Revisions
Assign Security
to Users
Assign
Workflows to
Users
Extension Delivered
Reports
Priority Custom
Reports
OIC/PaaS
Development
Report
Revisions
Lower Priority
Custom Reports
OIC/PaaS
Development
Revisions
Report
Revisions
OIC/PaaS
Revisions
Process
Scheduling/
Automation
Integration Delivered
Integrations
Low Complexity
FBDI, ADFDI,
and HCM Extract
Interfaces
Low Complexity
Interface
Revisions
Complex FBDI,
ADFDI, and
HCM Extract
Interfaces
Complex
OIC/PaaS
Integrations
Complex and
Low Complexity
Interface
Revisions
OIC/PaaS
Integration
Revisions
Process
Scheduling/
Automation
Data
Conversion
Subset of
Definitional Data
Definitional Data
Subset of
Transactional
Data
Transactional
Data
Historical Data
Data Conversion
Revisions
Final Data
Conversion
Packet Pg. 448 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
27 3.3.2 CEMLI Track Deliverables
There are seven CEMLI Track deliverables to be completed over the course of implementation. The graphic below depicts the implementation stages and the corresponding technical deliverables that will be completed. Each deliverable will be included in the project schedule.
Graphic: CEMLI Track Deliverables
The table below lists the CEMLI Track deliverables, the deliverable acceptance criteria, the City role in the completion of the deliverable, and the role Graviton will play in the completion of the deliverable.
Upon development of the deliverable, the Graviton project manager will submit the deliverable and the City will review and approved the deliverable in accordance with the deliverable submission and approval process defined in the Agreement and by the Project Management Plan deliverable that will be developed and approved during the plan stage of the project.
Within the table a check box designates whether the individual deliverable or milestone is a critical path item in the project schedule. In addition, the City has shared the importance of requirements traceability, business process transformation, and knowledge transfer to insure a successful implementation. Where implementation deliverables support these efforts, they are designated as such in the table.
Table: CEMLI Track Deliverables
Deliverable/
Milestone Description City Role
Graviton
Role
CEMLI Plan ☐ Critical Path ☐ Requirements Traceability ☐ Business Process Transformation ☐ Knowledge Transfer
In Oracle Cloud Implementation CEMLI stands for
configuration, extension, modification, localization, and integration. For the City, this will include Oracle Cloud application configuration, reporting, extensions, integrations, and data conversions. The CEMLI plan will layout the project team’s approach to completing each CEMLI category
including standards for specifications, development, and unit testing. The CEMLI plan will identify preferred tools and establish guidelines for utilizing environments in the
completion of CEMLIs.
Assist Lead
CEMLI Cycle 1 ☒ Critical Path ☐ Requirements Traceability ☐ Business Process Transformation ☒ Knowledge Transfer
CEMLI Cycle 1 is the first of five cycles of CEMLI
configuration and development. Upon completion of Oracle Cloud business process familiarization, the project team will determine the configurations, reports, integrations, and conversions to be available for Conference Room Pilot 1 and assign those items to CEMLI Cycle 1. Graviton will schedule and conduct discovery sessions to interview City team
members. Discovery sessions will be organized by business Assist Lead
CEMLI Cycle 2 CEMLI Cycle 3 CEMLI Plan CEMLI Cycle 1 CEMLI Cycle 4 Prod Cutover Plan Design Build Test Deploy
Iterative Cycles of CEMLIs to
support: • System Test • User Acceptance Test • Payroll Validation Test (HCM) Project Approach for Oracle
Cloud CEMLI development: • Configuration • Extension • Integration • Conversion Execution of the Cutover Plan • Open Production Environment • Migration of CEMLIs from non‐ Production to Production
• Manage Stakeholder
Communication
CEMLI Cycle 5
Iterative Cycles of CEMLIs to
support: • Conference Room Pilot 1 • Conference Room Pilot 2 • Conference Room Pilot 3 CEMLI
Packet Pg. 449 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
28 Deliverable/
Milestone Description City Role
Graviton
Role
area and by CEMLI category, including interfaces, reports, data conversion, workflow, and security. The configuration/ development and unit testing of each of those CEMLIs
required for Conference Room Pilot 1 will serve as
acceptance criteria for CEMLI Cycle 1.
CEMLI Cycle 2 ☒ Critical Path ☐ Requirements Traceability ☐ Business Process Transformation ☒ Knowledge Transfer
CEMLI Cycle 2 is the second of five cycles of CEMLI
configuration and development. Upon completion of
Conference Room Pilot 1, the project team will determine the configurations, reports, integrations, and conversions to be available for Conference Room Pilot 2 and assign those items to CEMLI Cycle 2. Graviton will schedule and conduct
discovery sessions to interview City team members.
Discovery sessions will be organized by business area and by CEMLI category, including interfaces, reports, data
conversion, workflow, and security. The configuration/
development and unit testing of each of those CEMLIs
required for Conference Room Pilot 2 will serve as
acceptance criteria for CEMLI Cycle 2.
Assist Lead
CEMLI Cycle 3 ☒ Critical Path ☐ Requirements Traceability ☐ Business Process Transformation ☒ Knowledge Transfer
CEMLI Cycle 3 is the third of five cycles of CEMLI
configuration and development. Upon completion of
Conference Room Pilot 2, the project team will determine the configurations, reports, integrations, and conversions to be available for Conference Room Pilot 3 and assign those items to CEMLI Cycle 3. Graviton will schedule and conduct
discovery sessions to interview City team members.
Discovery sessions will be organized by business area and by CEMLI category, including interfaces, reports, data
conversion, workflow, and security. The configuration/
development and unit testing of each of those CEMLIs
required for Conference Room Pilot 3 will serve as
acceptance criteria for CEMLI Cycle 3.
Assist Lead
CEMLI Cycle 4 ☒ Critical Path ☐ Requirements Traceability ☐ Business Process Transformation ☒ Knowledge Transfer
CEMLI Cycle 4 is the fourth of five cycles of CEMLI
configuration and development. Upon completion of
Conference Room Pilot 3, the project team will determine the remaining configurations, reports, integrations, and
conversions to be available for System Test and assign those items to CEMLI Cycle 4. Graviton will schedule additional discovery sessions, as required, to complete CEMLI Cycle 4.
The configuration/ development and unit testing of the
remaining CEMLIs required for System Test will serve as acceptance criteria for CEMLI Cycle 4.
Assist Lead
CEMLI Cycle 5 ☒ Critical Path ☐ Requirements Traceability ☐ Business Process Transformation ☒ Knowledge Transfer
CEMLI Cycle 5 is the fifth of five cycles of CEMLI
configuration and development. Upon completion of System Test, the project team will determine the remaining
configurations, reports, integrations, and conversions to be available for User Acceptance Test and assign those items to CEMLI Cycle 5. Graviton will schedule additional discovery sessions, as required, to complete CEMLI Cycle 5. The
configuration/ development and unit testing of the remaining CEMLIs required for User Acceptance Test will serve as
acceptance criteria for CEMLI Cycle 5.
Assist Lead
Production
Cutover ☒ Critical Path ☐ Requirements Traceability ☐ Business Process Transformation ☐ Knowledge Transfer
The production cutover deliverable is the transition of the Oracle Cloud Applications and data from the non-production environment to the production environment. The deliverable marks the successful completion of each task included in the previously submitted and approved cutover plan deliverable.
Assist Lead
Packet Pg. 450 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
29 3.4 Change Management Track
The change management track includes the strategies, tasks, and deliverables to facilitate the organizations transition from its legacy systems and existing business processes to the Oracle Cloud applications and the future state business processes that will be implemented as a result. The change management approach combines methods to communicate the importance of change, project processes and tools to identify and document change, and programs to assist the City departments to understand and prepare for change. The change management track includes five deliverables spanning the five Graviton implementation stages as depicted in the graphic below.
Graphic: Change Management Track
The project’s change management approach includes three complimentary work streams:
communications, department readiness and operations transition.
The purpose of the communications workstream is to ensure the City stakeholders, departments and users have the information required for successful implementation of the Oracle Cloud application and business processes. The communications work stream will identify and categorize the stakeholders for project communication purposes and provide direction for the “who, what, when and where” details for the communications forums and messages.
The department readiness workstream includes tools and methods to review and assess the readiness of individual departments for implementation. In the department readiness workstream the project team will document the applications and business process changes and develop readiness work plans for departments to track their progress in adapting to the changes.
The operations transition workstream is designed to guide the City in its transition from implementation to an operational state, with specific and detailed recommendations for post implementation operations and maintenance support. This will be critical for the City organization to effectively support the new Oracle Cloud system at go-live and beyond.
3.4.1 Change Management Tools
The Change Management Track includes the following implementation tools to aid the project team with the three change management work streams described above: communications, department readiness, and operations transition.
Change Log
From the start of the project, team members will capture changes and their anticipated impact on City stakeholders in a change log. For all changes documented in the Change Log, the project team will include recommended actions. The changes included in the Change Log will also serve as the foundation upon which department readiness workplans will be developed and monitored. Graviton will leverage Packet Pg. 451 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
30 Smartsheet software for the change log. The specific use of Smartsheet for the purpose of recording and managing changes will be determined by the City and Graviton project managers and will be documented in the Project Management Plan and Change Management Plan deliverables.
Department Work Plans
Department Readiness allows the City departments to become fully engaged with the Oracle Cloud project, complete specific tasks and activities required for implementation, and assess departmental readiness for go-live. Department work plans will be developed as part of the Department Readiness activities. Department work plans identify, document, and provide specific engagement and completion activities for the departments to address to be ready to use and adopt the new Oracle Cloud system and related business processes. Graviton will use Smartsheet software as the standard tool for establishing and monitoring department work plans. The departments themselves will be responsible for recording the status of their departmental tasks in the work plans.
Operations RASCI Chart
The purpose of the Operations Transition Plan will be to provide the City with specific and detailed recommendations for post implementation operations and maintenance support. A critical component of the Operations Transition Plan is identifying the City staff who will fill the operations and maintenance roles. The Operations Transition Plan will include operational roles and responsibilities listed as a RASCI (Responsible, Accountable, Supports, Consulted, Informed) chart. This RASCI chart will provide detailed direction regarding “who does what” for supporting the Oracle Cloud applications after implementation.
The RASCI chart will be drafted during the build stage, maintained throughout implementation, and then finalized with the City’s transition to operations and maintenance.
3.4.2 Change Management Track Deliverables
For each implementation phase, there will be 5 change management track deliverables to be completed over the course of implementation. The graphic below depicts the implementation stages and the corresponding change management deliverables that will be completed. Each deliverable will be included in the project schedule.
Graphic: Change Management Deliverables
The table below lists the change management track deliverable, the deliverable acceptance criteria, the City role in the completion of the deliverable, and the role Graviton will play in the completion of the deliverable. Upon development of the deliverable, the Graviton project manager will submit the deliverable and the City will review and approved the deliverable in accordance with the deliverable submission and approval process defined by the Project Management Plan deliverable that will be developed and approved during the plan stage of the project.
Packet Pg. 452 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
31 Within the table a check box designates whether the individual deliverable or milestone is a critical path item in the project schedule. In addition, the City has shared the importance of requirements traceability, business process transformation, and knowledge transfer to insure a successful implementation. Where implementation deliverables support these efforts, they are designated as such in the table.
Table: Change Management Track Deliverables
Deliverable /
Milestone Description City Role Graviton Role
Change
Management Plan ☐ Critical Path ☐ Requirements Traceability ☐ Business Process Transformation ☐ Knowledge Transfer
The purpose of the Change Management Plan is to define the approach, methods, tools, resources, and schedule for the major components within the Change Management
Implementation track that will be used to communicate,
manage, and prepare for the changes introduced by the
Oracle Cloud implementation project. The Change
Management Plan will be completed during the Design stage of the project.
Assist Lead
Communications
Plan ☐ Critical Path ☐ Requirements Traceability ☐ Business Process Transformation ☐ Knowledge Transfer
The Communications Plan is completed during the Design
stage, and describes the approach and methods used to
create and manage communications to ensure the City
stakeholders and users have the information required for successful implementation of the Oracle Cloud applications and business processes. The project team will perform a stakeholder analysis to identify the groups and individuals that are involved with or impacted by the implementation of the Oracle Cloud applications. The Communications Plan
then establishes the structure for communications as well as the “who, what, when and where” details for the
communications.
Assist Lead
Change Impact
Analysis ☐ Critical Path ☐ Requirements Traceability ☒ Business Process Transformation ☐ Knowledge Transfer
The purpose of the Change Impact Analysis deliverable is to document the major changes and impacts to City
departments and stakeholders resulting from the
implementation of the Oracle Cloud systems. Project team members will begin tracking changes during the Design
stage. Those changes will culminate in a Change Impact
Analysis deliverable being submitted during the Build stage.
Graviton will provide the templates, tools, and direction for the Change Impact Analysis. All project team members will be tasked with recording change and change impacts throughout implementation.
Assist Lead
Department
Readiness ☐ Critical Path ☐ Requirements Traceability ☒ Business Process Transformation ☒ Knowledge Transfer
Department work plans will be developed during the Build stage and updated through the Deploy stage. Prior to the conclusion of the Test stage the project team will assess department readiness for implementation. Department
readiness will be measured by reviewing the progress of individual departments against their corresponding
department work plans along with outreach to some or all departments as required. The Department readiness
Assessment deliverable will be completed during the Test stage of the project.
Graviton will provide the templates, tools, and direction for the Departmental Readiness activities and the City will build out the workplans, assign the workplans to the departments and track status.
Lead Assist
Operations
Transition Plan ☐ Critical Path ☐ Requirements Traceability Critical to the project will be the eventual transition of the system administration and support into a steady state
operational model. The purpose of the Operations Transition Plan is to provide the City with specific and detailed
recommendations for post implementation operations and
Assist Lead
Packet Pg. 453 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
32 Deliverable /
Milestone Description City Role Graviton Role
☒ Business Process
Transformation ☐ Knowledge Transfer
maintenance support. The Operations Transition Plan
incorporates best practices for enterprise system governance, business ownership, data management, stakeholder roles
and structure, help desk and user support, and change
request intake and decision making. The Operations
Transition Plan will include operational roles and
responsibilities listed as a RASCI (Responsible, Accountable, Supports, Consulted, Informed) chart.
Graviton will provide the templates, tools and direction for the Operations Transition Plan and will partner with the City to build the deliverable to address their operations activities.
Packet Pg. 454 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
33 3.5 Training Track
The training track includes the deliverables and tasks to complete the training requirements to support the organizations’ transition to the Oracle Cloud applications. The transition to cloud-based systems requires a greater emphasis on end user training due to both the system and business process changes that will be implemented, the project team will implement a blended learning end user training program for the City. The training track includes three deliverables spanning the five implementation stages as depicted in the graphic below.
Graphic: Training Track
As depicted in the Training Track graphic above, the end user training activities are initiated during the build stage of the project. The timing is due to the availability of a mature set of business process maps and use cases, where the business process track has completed Conference Room Pilot 1 and is underway with Conference Room Pilot 2. The inventory of use cases will be leveraged in the development of the end user training plan, where the project team defines the users that need to be trained, the business processes they are to be trained on, when training will be delivered, and how the training will be conducted.
Following the development of the end user training plan, the focus will shift to the development of training content. The approach to training content will be to take each of the use cases in a designated end user training course, and leveraging the step-by-step instructions within the use case, develop job aids and Shareable Content Object Reference Model (SCORM) compliant training content. Development of SCORM 1.2 training content will allow the project team to deliver the end user training through the Graviton learning management system.
The final step in the deployment of the training program is the delivery of end user training. The Graviton learning management system will allow the end user training program to be an e-Learning program where users can take online, self-paced, on demand training. On demand training can be taken repeatedly by the end user before and after go-live. The Graviton learning management system will also serves as a knowledge base where specific end user training content can be accessed by end users as a refresher whenever needed.
3.5.1 End User Training Tools
Graviton will provide the following end user training tools to support the City and the project team in the development of an effective end user training program.
End User Training PDF Job Aids: Tango
Graviton will develop end user training job aids in PDF and SCORM 1.2 compliant format. Job aids are step-by-step end user instructions that include screen shots, navigation, and written steps for completing Commented [RD24]: Graviton: What opportunities will
there be for instructor-led training (if any)? Is the
Packet Pg. 455 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
34 online transactions in the Oracle Cloud system. Graviton uses Tango to expedite screen captures as Graviton project team members record transaction. Those screen captures become the job aids that are edited in Microsoft Word and then ultimately published to the Graviton learning management system as PDF and/or SCORM 1.2 compliant documents. The specific use of Tango for developing job aids will be determined by the City and Graviton project team members and will be documented in the End User Training Plan deliverable. Tango will be administered by Graviton project team members though completion of the Project Closeout deliverable.
End User Training Video Content: Adobe Captivate
Graviton will develop end user training video content and job aids in SCORM 1.2 compliant format. Graviton leverages Adobe Captivate as our authoring tool. Adobe Captivate will transition training content from basic PowerPoint format to interactive videos with simulations, voice over, and recorded webcam content. The specific use of Adobe Captivate for developing training content and job aids will be determined by the City and Graviton project team members and will be documented in the End User Training Plan deliverable. Adobe Captivate will be administered by Graviton project team members though completion of the Project Closeout deliverable. Graviton will provide Adobe Captivate for the City’s use during the project and for one year following the project go-live. The Project Closeout deliverable will establish a plan for transitioning administration of Adobe Captivate from Graviton project team members to City project team members.
Learning Management System (LMS): LearnUpon
Graviton will provide a LearnUpon learning management
system (LMS) for the City’s implementation of Oracle Cloud.
The LearnUpon LMS will allow for the improved organization and administration of the blended Learning training program for the City, including course development, blending instructorled and e-Learning course, incorporating exams and surveys into courses, manage LMS users, and provide reports to the project team on training progress. The specific use of LearnUpon will be determined by the City and Graviton project team members and will be documented in the End User Training Plan deliverable. LearnUpon will be administered by Graviton project team members through completion of the Project Closeout deliverable. Graviton will provide LearnUpon for the City’s use during the project and for one year following the project go-live. The Project Closeout deliverable will establish a plan for transitioning administration of LearnUpon from Graviton project team members to City project team members.
3.5.2 Training Track Deliverables
For each implementation phase, there will be 3 training track deliverables to be completed over the course of implementation. The graphic below depicts the implementation stages and the corresponding training deliverables that will be completed. Each deliverable will be included in the project schedule.
Commented [RD25]: Graviton: are these job aids
then only available through the LMS, or, are they items the City can download and store centrally (in a
sharepoint site, intranet, or shared network location)? Will the City be able to maintain and make updates to
these job aids after implementation as business
processes evolve or new functionality is made available in the system?
Commented [RD26R25]: Yes, the City will own all
videos/job aids developed. They will be crafted through common desktop tools (with exception of the Adobe
Captivate videos)
Commented [GH27]: Is a specific application or tool
needed to play the videos on the PC?
Commented [RD28R27]: No.
Commented [RD29]: Graviton: If there is the option to
continue use of this LMS after this period, would it then be administered by the City or Graviton?
Commented [RD30]: Graviton: Is there cost
associated with use of this LMS beyond this period,
and if so, is this something the City would contract for through you or directly with the vendor?
Packet Pg. 456 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
35 Graphic: Training Track Deliverables
The table below lists the training track deliverable, the deliverable acceptance criteria, the City role in the completion of the deliverable, and the role Graviton will play in the completion of the deliverable. Upon development of the deliverable, the Graviton project manager will submit the deliverable and the City will review and approved the deliverable in accordance with the deliverable submission and approval process defined by the Project Management Plan deliverable that will be developed and approved during the plan stage of the project.
Within the table a check box designates whether the individual deliverable or milestone is a critical path item in the project schedule. In addition, the City has shared the importance of requirements traceability, business process transformation, and knowledge transfer to insure a successful implementation. Where implementation deliverables support these efforts, they are designated as such in the table.
Table: Training Track Deliverables
Deliverable /
Milestone Description City Role Graviton Role
End User Training
Plan
☐ Critical Path
☐ Requirements Traceability
☒ Business Process
Transformation
☒ Knowledge Transfer
The approach to end user training will be to deploy a blended learning program including both on demand and instructor-led training. The end user training plan will detail each variable required to implement the eLearning program. The plan will establish job descriptions based on the use cases developed by the project team during the design and build stages. The job descriptions and corresponding use cases will be the basis for the end user training curriculum. For each training course the end user training plan will list the planned City attendees. Lastly, all learning management system
configuration and administration decisions to deploy the blended learning program will be defined.
Assist Lead
End User Training
Content
☐ Critical Path
☐ Requirements Traceability
☒ Business Process
Transformation
☒ Knowledge Transfer
End User Training Content will consist of job aids and end user training manuals. Job aids are the equivalent of desktop procedures that reflect the step-by-step processes
documented in the use cases which are developed and
maintained by the Graviton project team. Job aids will serve as operational documents to be referenced by the City's users following the project’s transition to an operational state.
In addition to job aids, the project team will develop end user training manuals that are also based upon the step-by-step processes documented in the use cases. End user training manuals will elaborate on the business processes captured in the use cases by incorporating additional process flows and narratives. End User training content will be developed as Assist Lead
User Training Plan Training Curriculum
Plan Design Build Test Deploy
Defines eLearning
program
• Job descriptions and
corresponding use
cases
• Training courses and
planned attendees
• LMS Configuration Plan
SCORM 1.2 Compliant
content developed for
each course
• Leverage step‐by‐step
use cases
• Develop training
manuals and job aids
Courses delivered as
eLearning program via
Graviton LMS
• On demand training
• Attendance monitored
• LMS as knowledge base
End User
Training
Training
Commented [RD31]: Greg to connect concepts
between here, and highlighted language in next row
down.
Packet Pg. 457 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
36 Deliverable /
Milestone Description City Role Graviton Role
SCORM 1.2 compliant, enabling it to be made available via the Graviton learning management system that is central to the blended learning training program.
End User Training
☐ Critical Path
☐ Requirements Traceability
☒ Business Process
Transformation
☒ Knowledge Transfer
In the blended learning training approach, end user training is delivered in both an online on-demand format and an online instructor led format. Graviton will be responsible for ensuring the delivery on online on-demand training by
administering the Graviton learning management system
(LMS), ensuring designated users have access to the
Graviton LMS and the content is being delivered according to the End User Training Plan. City trainers will be responsible for delivering online instructor-led training. Graviton will administer the LMS to support the instructor-led training. City trainers and/or super users that have attended the train-thetrainer sessions will deliver the online instructor-led training via the Graviton LMS. If required, in person classroom
training will be made available and delivered by the City trainers.
Lead Assist
Formatted: Highlight
Commented [RD32]: Graviton: this is the only instance
of train-the-trainer in the SOW. Are the CRPs intended
to serve a dual-purpose of also being the TTT
approach and configuration set-up?
Commented [RD33R32]: Will be addressed through
the addition of language/graphic by Greg as noted
earlier in the SOW.
Packet Pg. 458 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
37 4 Implementation Timeline
The Oracle Cloud implementation for the City will be initiated in August 2022 and completed in March 2025. The graphic below provides a summary level project schedule, showing the three implementation phases and the five implementations stages as described in the Implementation Approach section of this Statement of Work.
Graphic: Summary Timeline
The kick-off date, end date, and go-live date for each of the three implementation phases is listed in the table below.
Table: City Implementation Phase Schedule
Project Phase Phase Kick-off Date Phase End Date Go-Live Date Phase 1 – Finance 07/19/2022 10/27/2023 07/3/2023
Phase 2 – HR/Payroll 01/02/2023 03/29/2024 01/01/2024
Phase 3 – Budget Development 07/08/2024 03/31/2025 01/06/2025 The timeline for each phase is based upon the critical path deliverables and milestones. Those critical path deliverables and milestones are depicted in the graphic below. In the sections that follow the critical path is defined for each project phase. That is followed by the initial project schedule, including all deliverables, for each project phase.
Graphic: Graviton Methodology Critical Path
Project
Phase
Go Live
Aug – 22
Sep – 22
Oct – 22
Nov – 22
Dec – 22
Jan – 23
Feb – 23
Mar – 23
Apr – 23
May – 23
Jun – 23
Jul – 23
Aug – 23
Sep – 23
Oct – 23
Nov – 23
Dec – 23
Jan – 24
Feb – 24
Mar – 24
Apr – 24
May – 24
Jun – 24
Jul – 24
Aug – 24
Sep – 24
Oct – 24
Nov – 24
Dec – 24
Jan – 24
Feb – 24
Mar – 25
Phase 1:
Financials 7/23
Phase 2:
HR/Payroll 1/24
Phase 3:
Budget
Dev
1/25
Commented [RD34]: Note: We have August listed
here, July 19 in the table below, and August 1 in
section 4.1. Recommend consistency in the start date
Commented [RD35R34]: Greg to review timelines
here and below.
Packet Pg. 459 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
38 4.1 Phase 1 Implementation Timeline
Phase 1 Finance is scheduled to start August 1, 2022, and end October 27, 2023, with a July 3, 2023, golive. Phase 1 Finance will be an eleven-month implementation followed by four months of support. This Statement of Work includes a Gantt chart depicting the Phase 1 Finance critical path, as well as an initial Phase 1 Finance project schedule.
4.1.1 Phase 1 Critical Path
The Phase 1 Finance critical path deliverables are fourteen business process and CEMLI implementation track deliverables required to prepare the Oracle Cloud applications for the City’s Phase 1 Finance golive. The critical path deliverables are the basis for the Phase 1 Finance timeline. The project management, change management, and training implementation track deliverables are scheduled in relation to the Phase 1 Finance critical path deliverables and milestones they are dependent on.
Graphic: Phase 1 Critical Path Gantt Chart
4.1.2 Phase 1 Schedule
At Phase 1 initiation, a detail project schedule will be created in Smartsheet and will be available for collaboration with all Graviton and City project team members. Maintenance of the project schedule will be a recurring task that is defined in the Project Management Plan deliverable to be completed in the first weeks of the project phase. The tables below represent the initial schedule of milestones for Phase 1 Finance. The schedule is the basis for the Graviton Phase 1 Finance staffing plan and implementation services costs.
Table: Phase 1 Schedule
Task Name Duration Start Finish
Phase 1 - Finance 305d 08/01/22 09/29/23
Stage 1 - Plan 5d 08/01/22 08/05/22
Business Process Maps/Use Cases 5d 08/01/22 08/05/22
Milestone Start
Date
End
Date
Aug 2022
Sep 2022
Oct 2022
Nov 2022
Dec 2022
Jan 2023
Feb 2023Mar 2023
Apr 2023
May 2023
Jun 2023
Jul 2023
Aug 2023
Sep 2023
Oct 2023
Oracle Cloud BPF 8/8/22 8/26/22
CEMLI Cycle 1 8/29/22 9/23/22
Conf Room Pilot 1 9/26/22 10/14/22
CEMLI Cycle 2 10/17/22 12/2/22
Conf. Room Pilot 2 12/5/22 12/23/22
CEMLI Cycle 3 12/26/22 1/20/23
Conf. Room Pilot 3 1/23/23 2/10/23
CEMLI Cycle 4 2/13/23 3/10/23
System Test 3/13/23 5/5/23
User Accept Test 6/16/23 5/22/23
Production Cutover 6/19/23 6/30/23
Support 7/3/23 10/27/23
CEMLI Cycle 5 5/19/23 5/8/23
BPMs and Use Cases 8/1/22 8/5/22
Packet Pg. 460 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
39 Task Name Duration Start Finish
Project Management Plan 5d 08/01/22 08/05/22
Stage 2 - Design 50d 08/08/22 10/14/22
Cloud Business Process Familiarization Training 15d 08/08/22 08/26/22 CEMLI Plan 10d 08/15/22 08/26/22
CEMLI Cycle 1 20d 08/29/22 09/23/22
Conference Room Pilot 1 15d 09/26/22 10/14/22
Change Management Plan 10d 09/12/22 09/23/22
Communications Plan 10d 10/03/22 10/14/22
Stage 3 - Build 85d 10/17/22 02/10/23
CEMLI Cycle 2 35d 10/17/22 12/02/22
Conference Room Pilot 2 15d 12/05/22 12/23/22
CEMLI Cycle 3 20d 12/26/22 01/20/23
Conference Room Pilot 3 15d 01/23/23 02/10/23
Project Scope 10d 01/09/23 01/20/23
Test Plan 10d 01/30/23 02/10/23
Change Impact Analysis 15d 01/02/23 01/20/23
End User Training Plan 15d 01/23/23 02/10/23
Stage 4 - Test 90d 02/13/23 06/16/23
CEMLI Cycle 4 20d 02/13/23 03/10/23
System Test 40d 03/13/23 05/05/23
CEMLI Cycle 5 10d 05/08/23 05/19/23
User Acceptance Test 20d 05/22/23 06/16/23
Cutover Plan 10d 06/05/23 06/16/23
End User Training Content 30d 03/27/23 05/05/23
End User Training 20d 05/22/23 06/16/23
Stage 5 - Deploy 75d 06/19/23 09/29/23
Production Cutover 10d 06/19/23 06/30/23
Production Support 65d 07/03/23 09/29/23
Operations Transition Plan 20d 07/03/23 07/28/23
Project Closeout 20d 09/04/23 09/29/23
4.2 Phase 2 Implementation Timeline
Phase 2 HR/Payroll is scheduled to start January 2, 2023, and end March 29, 2024January 1, 2024, with a March 29January 1, 2024, go-live. . Phase 2 HR/Payroll will be a twelve-month implementation followed by three months of support. This Statement of Work includes a Gantt chart depicting the Phase 2 HR/Payroll critical path, as well as an initial Phase 2 HR/Payroll project schedule.
4.2.1 Phase 2 Critical Path
The Phase 2 HR/Payroll critical path deliverables are fourteen business process and CEMLI implementation track deliverables required to prepare the Oracle Cloud applications for the City’s Phase 2 HR/Payroll go-live. The critical path deliverables are the basis for the Phase 2 HR/Payroll timeline. The Commented [GH36]: Go live should be Jan 1 2024.
Commented [RD38R37]: Confirmed with Greg that
dates should be switched. Edit applied by Ryan
following the call.
Commented [RD37]: Graviton: Should these two
dates be switched, such that it is a January 1 go-live
and March 29 phase closure?
Packet Pg. 461 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
40 project management, change management, and training implementation track deliverables are scheduled in relation to the Phase 2 HR/Payroll critical path deliverables and milestones they are dependent on.
Graphic: Phase Critical Path Gantt Chart
4.2.2 Phase 2 Schedule
At Phase 2 initiation, a detail project schedule will be created in Smartsheet and will be available for collaboration with all Graviton and City project team members. Maintenance of the project schedule will be a recurring task that is defined in the Project Management Plan deliverable to be completed in the first weeks of the project phase. The tables below represent the initial schedule of milestones for Phase 2 HR/Payroll. The schedule is the basis for the Graviton Phase 2 HR/Payroll staffing plan and implementation services costs.
Table: Phase 2 Schedule
Task Name Duration Start Finish
Phase 2 - HR/Payroll 325d 01/02/23 03/29/24
Stage 1 - Plan 10d 01/02/23 01/13/23
Business Process Maps/Use Cases 10d 01/02/23 01/13/23
Project Management Plan 10d 01/02/23 01/13/23
Stage 2 - Design 60d 01/16/23 04/07/23
Cloud Business Process Familiarization Training 20d 01/16/23 02/10/23 CEMLI Plan 10d 01/30/23 02/10/23
CEMLI Cycle 1 20d 02/13/23 03/10/23
Conference Room Pilot 1 20d 03/13/23 04/07/23
Change Management Plan 10d 02/27/23 03/10/23
Communications Plan 10d 03/27/23 04/07/23
Stage 3 - Build 90d 04/10/23 08/11/23
CEMLI Cycle 2 40d 04/10/23 06/02/23
Conference Room Pilot 2 15d 06/05/23 06/23/23
Milestone Start
Date
End
Date
Jan 2023
Feb 2023Mar 2023
Apr 2023
May 2023
Jun 2023
Jul 2023
Aug 2023
Sep 2023
Oct 2023
Nov 2023
Dec 2023
Jan 2024
Feb 2024Mar 2024
Apr 2024
Oracle Cloud BPF 1/16/23 2/10/23
CEMLI Cycle 1 2/13/23 3/10/23
Conf Room Pilot 1 3/13/23 4/7/23
CEMLI Cycle 2 4/10/23 6/2/23
Conf. Room Pilot 2 6/5/23 6/23/23
CEMLI Cycle 3 6/26/23 7/21/23
Conf. Room Pilot 3 7/24/23 8/11/23
CEMLI Cycle 4 8/14/23 9/8/23
System Test 9/11/23 11/3/23
User Accept Test 12/15/23 11/20/23
Payroll Test 12/15/23 9/11/23
Production Cutover 12/18/23 12/29/23
Support 1/1/24 3/29/24
CEMLI Cycle 5 11/17/23 11/6/23
BPMs and Use Cases 1/2/23 1/13/23
Packet Pg. 462 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
41 Task Name Duration Start Finish
CEMLI Cycle 3 20d 06/26/23 07/21/23
Conference Room Pilot 3 15d 07/24/23 08/11/23
Project Scope 10d 07/10/23 07/21/23
Test Plan 10d 07/31/23 08/11/23
Change Impact Analysis 15d 07/03/23 07/21/23
End User Training Plan 15d 07/24/23 08/11/23
Stage 4 - Test 90d 08/14/23 12/15/23
CEMLI Cycle 4 20d 08/14/23 09/08/23
System Test 40d 09/11/23 11/03/23
CEMLI Cycle 5 10d 11/06/23 11/17/23
User Acceptance Test 20d 11/20/23 12/15/23
Cutover Plan 10d 12/04/23 12/15/23
End User Training Content 30d 09/25/23 11/03/23
End User Training 20d 11/20/23 12/15/23
Stage 5 - Deploy 75d 12/18/23 03/29/24
Production Cutover 10d 12/18/23 12/29/23
Production Support 65d 01/01/24 03/29/24
Operations Transition Plan 20d 01/01/24 01/26/24
Project Closeout 20d 03/04/24 03/29/24
4.3 Phase 3 Implementation Timeline
Phase 3 Budget Development is scheduled to start July 8, 2024, and end March 31, 2025, with a January 6, 2025, go-live. Phase 3 Budget Development will be a six-month implementation followed by three months of support. This Statement of Work includes a Gantt chart depicting the Phase 3 Budget Development critical path, as well as an initial Phase 3 Budget Development project schedule.
4.3.1 Phase 3 Critical Path
The Phase 3 Budget Development critical path deliverables are fourteen business process and CEMLI implementation track deliverables required to prepare the Oracle Cloud applications for the City’s Phase 3 Budget Development go-live. The critical path deliverables are the basis for the Phase 3 Budget Development timeline. The project management, change management, and training implementation track deliverables are scheduled in relation to the Phase 3 Budget Development critical path deliverables and milestones they are dependent on.
Commented [GH39]: This looks correct. I believe the
comment above is just in reference to a typo.
Packet Pg. 463 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
42 Graphic: Phase 3 Critical Path Gantt Chart
4.3.2 Phase 3 Schedule
At Phase 3 initiation, a detail project schedule will be created in Smartsheet and will be available for collaboration with all Graviton and City project team members. Maintenance of the project schedule will be a recurring task that is defined in the Project Management Plan deliverable to be completed in the first weeks of the project phase. The tables below represent the initial schedule of milestones for Phase 3 Budget Development. The schedule is the basis for the Graviton Phase 3 Budget Development staffing plan and implementation services costs.
Table: Phase 3 Schedule
Task Name Duration Start Finish
Phase 3 - Budget Development 191d 07/08/24 03/31/25
Stage 1 - Plan 5d 07/08/24 07/12/24
Business Process Maps/Use Cases 5d 07/08/24 07/12/24
Project Management Plan 5d 07/08/24 07/12/24
Stage 2 - Design 45d 07/15/24 09/13/24
Cloud Business Process Familiarization Training 10d 07/15/24 07/26/24 CEMLI Plan 5d 07/22/24 07/26/24
CEMLI Cycle 1 20d 07/29/24 08/23/24
Conference Room Pilot 1 15d 08/26/24 09/13/24
Change Management Plan 5d 08/19/24 08/23/24
Communications Plan 5d 09/09/24 09/13/24
Stage 3 - Build 35d 09/16/24 11/01/24
CEMLI Cycle 2 10d 09/16/24 09/27/24
Conference Room Pilot 2 5d 09/30/24 10/04/24
CEMLI Cycle 3 15d 10/07/24 10/25/24
Conference Room Pilot 3 5d 10/28/24 11/01/24
Milestone Start
Date
End
Date
Jul 2024
Aug 2024
Sep 2024
Oct 2024
Nov 2024
Dec 2024
Jan 2025
Feb 2025Mar 2025
BP Familiarization 7/15/24 7/26/24
CEMLI Cycle 1 7/29/24 8/23/24
Conf Room Pilot 1 8/26/24 9/6/24
CEMLI Cycle 2 9/9/24 9/27/24
Conf. Room Pilot 2 9/30/24 10/4/24
CEMLI Cycle 3 10/7/24 10/25/24
Conf. Room Pilot 3 10/28/24 11/1/24
CEMLI Cycle 4 11/4/24 11/8/24
System Test 11/11/24 11/29/24
User Accept Test 12/9/24 12/27/24
Production Cutover 12/30/24 1/3/25
Support 1/6/25 3/31/25
BPMs & Use Cases 7/8/24 7/12/24
CEMLI Cycle 5 12/2/24 12/6/24
Packet Pg. 464 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
43 Task Name Duration Start Finish
Project Scope 5d 10/21/24 10/25/24
Test Plan 5d 10/28/24 11/01/24
Change Impact Analysis 10d 10/14/24 10/25/24
End User Training Plan 10d 10/21/24 11/01/24
Stage 4 - Test 40d 11/04/24 12/27/24
CEMLI Cycle 4 5d 11/04/24 11/08/24
System Test 15d 11/11/24 11/29/24
CEMLI Cycle 5 5d 12/02/24 12/06/24
User Acceptance Test 15d 12/09/24 12/27/24
Cutover Plan 5d 12/23/24 12/27/24
End User Training Content 15d 11/11/24 11/29/24
End User Training 10d 12/16/24 12/27/24
Stage 5 - Deploy 66d 12/30/24 03/31/25
Production Cutover 5d 12/30/24 01/03/25
Production Support 61d 01/06/25 03/31/25
Operations Transition Plan 10d 01/06/25 01/17/25
Project Closeout 10d 03/18/25 03/31/25
Packet Pg. 465 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
44 5 Implementation Staffing
Implementation of the Oracle Cloud modules for the City will require close collaboration between Graviton and City project team members. However, for the purposes of the Statement of Work, this Oracle Cloud Implementation Staffing section describes the Graviton project team that will complete the implementation of Oracle Cloud for the City. The Graviton project team organization chart and staffing plan are included for each project phase.
The Graviton project team includes Oracle Cloud experienced consultants that have the versatility to perform project tasks across the project management, business process, technical, change management, and training implementation tracks. However, the primary role of each position in the Graviton organization chart is described in the table below. The Graviton project team roles are consistent across the project’s implementation phases.
Table: Graviton Project Roles
Project Role Description
Engagement Manager Greg Catanzano will serve as Graviton’s engagement manager for this project. He will oversee the project’s execution and will be accountable for its success. Greg will also participate in the steering committee meetings with the City to ensure that any feedback from the City is addressed appropriately.
Project Manager Prashant Jejurikar will serve as Graviton’s project manager for this project. He will manage the day-to-day task assignments for the project team. Prashant will also perform the ongoing risk management activities. Prashant will be responsible for maintaining the project schedule and for providing the following work products for each implementation phase: Project Management Plan Project Scope Test Plan End User Training Plan Cutover Plan Project Closeout Solution Architect Vineet Srivastava will serve as Graviton’s solution architect for this project. He will be responsible for overseeing the functional and technical design, and for ensuring the Oracle Cloud modules and corresponding CEMLI development will meet the City’s goals as stated in this SOW. Vineet will participate in the Steering Committee meetings with the City.
Business
Process Consultants
Graviton business process consultants will bring Oracle Cloud application expertise to the project team and will work on the work products and deliverables listed in this SOW through the life of the project. They will be responsible for the following work products and deliverables: Use Cases Cloud Business Process Familiarization Conference Room Pilot 1 Conference Room Pilot 2 Conference Room Pilot 3 System Test User Acceptance Test Payroll Validation Test End User Training Production Support Packet Pg. 466 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
45 Project Role Description
CEMLI Developers Graviton CEMLI developers bring expert knowledge in the Oracle Cloud tools that will be utilized for CEMLI development including OTBI, Oracle PaaS, OIC, etc. CEMLI resources will develop the following CEMLI Track work products and deliverables listed in this SOW: CEMLI Plan CEMLI Cycle 1 CEMLI Cycle 2 CEMLI Cycle 3 CEMLI Cycle 4 CEMLI Cycle 5 Production Cutover CEMLI Business Analysts Graviton CEMLI business analysts bring Oracle Cloud configuration expertise. CEMLI business analyst resources will develop the following work products and deliverables listed in this SOW: CEMLI Cycle 2 CEMLI Cycle 3 System Test User Acceptance Test End User Training Content Change Management Lead Ray Hirte will serve as Graviton’s change management lead for this project. Ray will be responsible for working with project team members to facilitate the completion of the change management track work products including the following: Change Management Plan Communications Plan Change Impact Analysis Operations Transition Plan Packet Pg. 467 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
46 5.1 Graviton Phase 1 Implementation Team
For Phase 1 Finance this Statement of Work includes a Graviton project team organization chart and a Graviton staffing plan.
5.1.1 Graviton Phase 1 Project Team Organization Chart
Just as Graviton organizes its deliverables and milestones by implementation track, the Graviton Phase 1 Finance project team is also organized by implementation track. Those team members that align with an implementation track are generally responsible for the completion of work products in that implementation track. The organization of the Phase 1 Finance team is depicted in the Graviton Phase 1 project team organization chart.
Graphic: Graviton Phase 1 Project Team Organization Chart Greg Catanzano
Engagement Manager
Project Management
Ray Hirte
Change Manager
Change
Management
Prashant Jejurikar
Project Manager
Vineet Srivastava
Solution Architect
CEMLI
Adriana Haddad
Technical Lead
Brad Eblin
Developer
Janhavi Tare
ERP Analyst
TBD
ERP Analyst
Shivanshee Kushwaha
ERP Analyst
Business Process
Sirosh Sridharan
Functional Consultant
Gautam Chaudhary
Functional Consultant
Farah Zekria
Functional Consultant
Ankur Srivastava
Functional Consultant
Trupti Sathe
Functional Consultant
Packet Pg. 468 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
47 5.1.2 Graviton Phase 1 Staffing Plan The following is the Graviton staffing plan for Phase 1 Finance. Graviton resource participation aligns with the Phase 1 Finance implementation stages and critical path deliverables. The staffing plan shows Graviton resource participation by week for the duration of Phase 1 Finance.
Graphic: Graviton Phase 1 Staffing Plan
Graviton project management and business process resources will be onsite for one week each during the business process driven critical path milestones including Business Process Familiarization, Conference Room Pilots 1-3, System Test, User Acceptance Test, and Support. Individual Graviton resource participation listed in the table above represent best estimates at this time. It will be at the discretion of the Graviton Engagement Manager to adjust resource participation as required by the project. Furthermore, if it is determined that changes to resources are required, the Graviton and City project managers will determine the appropriate transition of resources.
City of Redding
8/1/2022
8/8/2022
8/15/2022
8/22/2022
8/29/2022
9/5/2022
9/12/2022
9/19/2022
9/26/2022
10/3/2022
10/10/2022
10/17/2022
10/24/2022
10/31/2022
11/7/2022
11/14/2022
11/21/2022
11/28/2022
12/5/2022
12/12/2022
12/19/2022
12/26/2022
1/2/2023
1/9/2023
1/16/2023
1/23/2023
1/30/2023
2/6/2023
2/13/2023
2/20/2023
2/27/2023
3/6/2023
3/13/2023
3/20/2023
3/27/2023
4/3/2023
4/10/2023
4/17/2023
4/24/2023
5/1/2023
5/8/2023
5/15/2023
5/22/2023
5/29/2023
6/5/2023
6/12/2023
6/19/2023
6/26/2023
7/3/2023
7/10/2023
7/17/2023
7/24/2023
7/31/2023
8/7/2023
8/14/2023
8/21/2023
8/28/2023
9/4/2023
9/11/2023
9/18/2023
9/25/2023
10/2/2023
10/9/2023
10/16/2023
10/23/2023
10/30/2023
Phase 1: Financials
Stage 1 - PlanStage 2 - Design Phase 1 Go-Live July 2023 Stage 3 - BuildStage 4 - Test Phase 1 Kick-Off August 2022Stage 5 - Deploy Resource Name Role Hours
8/1/2022
8/8/2022
8/15/2022
8/22/2022
8/29/2022
9/5/2022
9/12/2022
9/19/2022
9/26/2022
10/3/2022
10/10/2022
10/17/2022
10/24/2022
10/31/2022
11/7/2022
11/14/2022
11/21/2022
11/28/2022
12/5/2022
12/12/2022
12/19/2022
12/26/2022
1/2/2023
1/9/2023
1/16/2023
1/23/2023
1/30/2023
2/6/2023
2/13/2023
2/20/2023
2/27/2023
3/6/2023
3/13/2023
3/20/2023
3/27/2023
4/3/2023
4/10/2023
4/17/2023
4/24/2023
5/1/2023
5/8/2023
5/15/2023
5/22/2023
5/29/2023
6/5/2023
6/12/2023
6/19/2023
6/26/2023
7/3/2023
7/10/2023
7/17/2023
7/24/2023
7/31/2023
8/7/2023
8/14/2023
8/21/2023
8/28/2023
9/4/2023
9/11/2023
9/18/2023
9/25/2023
10/2/2023
10/9/2023
10/16/2023
10/23/2023
10/30/2023
S1
Resource Role Hours UCProject ManagementGreg Catanzano Engagement Manager 296 8888888888888888888888444444444444444444444444444444Prashant Jejurikar Project Manager 870 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10Vineet Srivastava Solution Architect 416 8888888888888888888888888888888888888888888888888888Business ProcessSirosh Sridharan GL/Control Budget/Cash 1128 16 24 24 24 16 16 16 16 24 24 24 16 16 16 16 16 16 16 24 24 24 16 16 16 16 24 24 24 16 16 16 16 24 24 24 24 24 24 24 24 16 16 16 16 16 16 16 16 24 24 24 24 8 8 8 8 8 8 8 8 8 8 8 8 8Gautam Chaudhary Projects/Grants 1112 24 24 24 16 16 16 16 24 24 24 16 16 16 16 16 16 16 24 24 24 16 16 16 16 24 24 24 16 16 16 16 24 24 24 24 24 24 24 24 16 16 16 16 16 16 16 16 24 24 24 24 8 8 8 8 8 8 8 8 8 8 8 8 8Farah Zekria Purchasing 1112 24 24 24 16 16 16 16 24 24 24 16 16 16 16 16 16 16 24 24 24 16 16 16 16 24 24 24 16 16 16 16 24 24 24 24 24 24 24 24 16 16 16 16 16 16 16 16 24 24 24 24 8 8 8 8 8 8 8 8 8 8 8 8 8Ankur Shrivastava AP/Expenses 1112 24 24 24 16 16 16 16 24 24 24 16 16 16 16 16 16 16 24 24 24 16 16 16 16 24 24 24 16 16 16 16 24 24 24 24 24 24 24 24 16 16 16 16 16 16 16 16 24 24 24 24 8 8 8 8 8 8 8 8 8 8 8 8 8Trupti Sathe AR/BI 776 24 24 24 16 16 16 16 16 16 16 24 24 24 16 16 16 16 24 24 24 16 16 16 16 24 24 24 24 24 24 24 24 16 16 16 16 16 16 16 16CEMLIAdriana Haddad Developer 992 16 16 16 24 24 24 24 24 24 24 16 16 16 24 24 24 24 16 16 16 24 24 24 24 16 16 16 16 16 16 16 16 24 24 16 16 16 16 24 24 24 24 24 24 8 8 8 8 8 8 8 8 8 8 8 8 8Brad Eblin Developer 576 16 16 16 24 24 24 24 16 16 16 24 24 24 24 16 16 16 16 16 16 16 16 24 24 16 16 16 16 24 24Janhavi Tare Business Analyst 880 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20Shivanshee KushwahBusiness Analyst 880 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20TBD Business Analyst 880 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20Change ManagementRay Hirte Change Mgmt Lead 88 88888888888 11118
Phase 1 - Financials S5 DEPLOY
Support
Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 BPF CRP 1 CEMLI1 CEMLI2 CRP2 CEMLI3 CRP3 SIT CEMLI4 CEMLI5 UAT PC S2 DESIGN S3 BUILD S4 TEST
Commented [RD40]: Go-live? Commented [RD41R40]: Yes and no – Support entails key activities prior to go-live (such as first use of time entry) and immediately after go-live (such as during the stabilization, first payroll, etc). Not typical that Graviton would be present when the City makes the actual cutover of the system (that day). City had no comments/objections to this clarification.
Packet Pg. 469
Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and Statement of Work – Oracle Cloud Implementation
48 5.2 Graviton Phase 2 Implementation Team
For Phase 2 HR/Payroll this Statement of Work includes a Graviton project team organization chart and a Graviton staffing plan.
5.2.1 Graviton Phase 2 Project Team Organization Chart
Just as Graviton organizes its deliverables and milestones by implementation track, the Graviton Phase 2 HR/Payroll project team is also organized by implementation track. Those team members that align with an implementation track are generally responsible for the completion of work products in that implementation track. The organization of the Phase 2 HR/Payroll team is depicted in the Graviton Phase 1 project team organization chart.
Graphic: Graviton Phase 2 Project Team Organization Chart Greg Catanzano
Engagement Manager
Project Management
Ray Hirte
Change Manager
Change
Management
Prashant Jejurikar
Project Manager
Vineet Srivastava
Solution Architect
CEMLI
Saunak Patel
Technical Lead
Charu Vij
Developer
Shruti Jain
HCM Analyst
Rajnandini Chouhan
HCM Analyst
Parul Gaekwad
HCM Analyst
Business Process
Vimal Chandran
Functional Consultant
Gary Clark
Functional Consultant
Logan Krall
Functional Consultant
Lalitha Sriram
Functional Consultant
Packet Pg. 470 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
49 5.2.2 Graviton Phase 2 Staffing Plan The following is the Graviton staffing plan for Phase 2 HR/Payroll. Graviton resource participation aligns with the Phase 2 HR/Payroll implementation stages and critical path deliverables. The staffing plan shows Graviton resource participation by week for the duration of Phase 2 HR/Payroll.
Graphic: Graviton Phase 2 Staffing Plan
Graviton project management and business process resources will be onsite for one week each during the business process driven critical path milestones including Business Process Familiarization, Conference Room Pilots 1-3, System Test, User Acceptance Test, Payroll Validation Test and Support. Individual Graviton resource participation listed in the table above represent best estimates at this time. It will be at the discretion of the Graviton Engagement Manager to adjust resource participation as required by the project. Furthermore, if it is determined that changes to resources are required, the Graviton and City project managers will determine the appropriate transition of resources.
City of Redding
1/2/2023
1/9/2023
1/16/2023
1/23/2023
1/30/2023
2/6/2023
2/13/2023
2/20/2023
2/27/2023
3/6/2023
3/13/2023
3/20/2023
3/27/2023
4/3/2023
4/10/2023
4/17/2023
4/24/2023
5/1/2023
5/8/2023
5/15/2023
5/22/2023
5/29/2023
6/5/2023
6/12/2023
6/19/2023
6/26/2023
7/3/2023
7/10/2023
7/17/2023
7/24/2023
7/31/2023
8/7/2023
8/14/2023
8/21/2023
8/28/2023
9/4/2023
9/11/2023
9/18/2023
9/25/2023
10/2/2023
10/9/2023
10/16/2023
10/23/2023
10/30/2023
11/6/2023
11/13/2023
11/20/2023
11/27/2023
12/4/2023
12/11/2023
12/18/2023
12/25/2023
1/1/2024
1/8/2024
1/15/2024
1/22/2024
1/29/2024
2/5/2024
2/12/2024
2/19/2024
2/26/2024
3/4/2024
3/11/2024
3/18/2024
3/25/2024
Phase 2: HR/Payroll
Stage 1 - PlanStage 2 - Design Phase 2 Go-Live January 2024 Stage 3 - BuildStage 4 - Test Phase 2 Kick-Off January 2023Stage 5 - Deploy Resource Name Role Hours
1/2/2023
1/9/2023
1/16/2023
1/23/2023
1/30/2023
2/6/2023
2/13/2023
2/20/2023
2/27/2023
3/6/2023
3/13/2023
3/20/2023
3/27/2023
4/3/2023
4/10/2023
4/17/2023
4/24/2023
5/1/2023
5/8/2023
5/15/2023
5/22/2023
5/29/2023
6/5/2023
6/12/2023
6/19/2023
6/26/2023
7/3/2023
7/10/2023
7/17/2023
7/24/2023
7/31/2023
8/7/2023
8/14/2023
8/21/2023
8/28/2023
9/4/2023
9/11/2023
9/18/2023
9/25/2023
10/2/2023
10/9/2023
10/16/2023
10/23/2023
10/30/2023
11/6/2023
11/13/2023
11/20/2023
11/27/2023
12/4/2023
12/11/2023
12/18/2023
12/25/2023
1/1/2024
1/8/2024
1/15/2024
1/22/2024
1/29/2024
2/5/2024
2/12/2024
2/19/2024
2/26/2024
3/4/2024
3/11/2024
3/18/2024
3/25/2024
Resource Role HoursProject ManagementGreg Catanzano Engagement Manager 328 44444444444444444444444444444488888888888888888888888888Prashant Jejurikar Project Manager 762 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 20 20 20 20 20 20 20 20 20 20 20 20 20 8 8 8 8 8 8 8 8 8Vineet Srivastava Solution Architect 484 888888888888888888888888888888888888888888888888888888884444444 44Business ProcessVimal Chandran HR/Performance 1176 16 16 24 24 24 24 16 16 16 16 24 24 24 24 16 16 16 16 16 16 16 16 24 24 24 16 16 16 16 24 24 24 16 16 16 16 24 24 24 24 24 24 24 24 16 16 16 16 16 16 16 16 24 24 24 24 8 8 8 8 8 8 8 8 8Logan Krall Benefits 640 16 16 16 16 8 8 8 8 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 8 8 8 8 16 16 16 8 8 8 8 16 16 16 16 16 16 16 16 8 8 8 8 8 8 8 8 16 16 16 16Lalitha Sriram Payroll 1144 24 24 24 24 16 16 16 16 24 24 24 24 16 16 16 16 16 16 16 16 24 24 24 16 16 16 16 24 24 24 16 16 16 16 24 24 24 24 24 24 24 24 16 16 16 16 16 16 16 16 24 24 24 24 8 8 8 8 8 8 8 8 8Gary Clark Time/Absence 1144 24 24 24 24 16 16 16 16 24 24 24 24 16 16 16 16 16 16 16 16 24 24 24 16 16 16 16 24 24 24 16 16 16 16 24 24 24 24 24 24 24 24 16 16 16 16 16 16 16 16 24 24 24 24 8 8 8 8 8 8 8 8 8CEMLISaunak Patel Technical Lead 1000 16 16 16 16 24 24 24 24 24 24 24 24 16 16 16 24 24 24 24 16 16 16 24 24 24 24 16 16 16 16 16 16 16 16 24 24 16 16 16 16 24 24 24 24 24 24 8 8 8 8 8 8 8 8 8Charu Vij Developer 576 16 16 16 24 24 24 24 16 16 16 24 24 24 24 16 16 16 16 16 16 16 16 24 24 16 16 16 16 24 24Shruti Jain Business Analyst 920 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20Parul Gaekwad Business Analyst 920 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20Rajnandini Chouhan Business Analyst 920 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20Change ManagementRay Hirte Change Mgmt Lead 112 88888888888888 10126
Phase 2 - HR/Payroll
Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 CRP3 CEMLI4 SIT CEMLI5 UAT PC
S1 S2 DESIGN S3 BUILD S4 TEST S5 DEPLOY
Plan PFT CEMLI1 CRP 1 CEMLI2 CRP2 CEMLI3 Support
Commented [RD42]: Go-live?
Packet Pg. 471
Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and Statement of Work – Oracle Cloud Implementation
50 5.3 Graviton Phase 3 Staffing Plan
For Phase 3 Budget Development this Statement of Work includes a Graviton project team organization chart and a Graviton staffing plan.
5.3.1 Graviton Phase 3 Project Team Organization Chart
Just as Graviton organizes its deliverables and milestones by implementation track, the Graviton Phase 3 Budget Development project team is also organized by implementation track. Those team members that align with an implementation track are generally responsible for the completion of work products in that implementation track. The organization of the Phase 3 Budget Development team is depicted in the Graviton Phase 1 project team organization chart.
Graphic: Graviton Phase 3 Project Team Organization Chart Greg Catanzano
Engagement Manager
Project Management
Vineet Srivastava
Solution Architect
Business Process
Richard Welborn
EPM Lead
CEMLI
Brad Eblin
Developer
TBD
Business Analyst
Packet Pg. 472 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
51 5.3.2 Graviton Phase 3 Staffing Plan The following is the Graviton staffing plan for Phase 3 Budget Development. Graviton resource participation aligns with the Phase 3 Budget Development implementation stages and critical path deliverables. The staffing plan shows Graviton resource participation by week for the duration of Phase 3 Budget Development.
Graphic: Graviton Phase 3 Staffing Plan
The Graviton business process resource will be onsite for one week at a time during the business process driven critical path milestones including Business Process Familiarization, Conference Room Pilots 1-3, System Test, User Acceptance Test, and Support. Individual Graviton resource participation listed in the table above represent best estimates at this time. It will be at the discretion of the Graviton Engagement Manager to adjust resource participation as required by the project. Furthermore, if it is determined that changes to resources are required, the Graviton and City project managers will determine the appropriate transition of resources.
City of Redding
7/8/2024
7/15/2024
7/22/2024
7/29/2024
8/5/2024
8/12/2024
8/19/2024
8/26/2024
9/2/2024
9/9/2024
9/16/2024
9/23/2024
9/30/2024
10/7/2024
10/14/2024
10/21/2024
10/28/2024
11/4/2024
11/11/2024
11/18/2024
11/25/2024
12/2/2024
12/9/2024
12/16/2024
12/23/2024
12/30/2024
1/6/2025
1/13/2025
1/20/2025
1/27/2025
2/3/2025
2/10/2025
2/17/2025
2/24/2025
3/3/2025
3/10/2025
3/17/2025
3/24/2025
3/31/2025
Phase 3: Budget Development
Stage 1 - PlanStage 2 - Design Phase 3 Go-Live January 2025 Stage 3 - BuildStage 4 - Test Phase 3 Kick-Off January 2024Stage 5 - Deploy Resource Name Role Hours
7/8/2024
7/15/2024
7/22/2024
7/29/2024
8/5/2024
8/12/2024
8/19/2024
8/26/2024
9/2/2024
9/9/2024
9/16/2024
9/23/2024
9/30/2024
10/7/2024
10/14/2024
10/21/2024
10/28/2024
11/4/2024
11/11/2024
11/18/2024
11/25/2024
12/2/2024
12/9/2024
12/16/2024
12/23/2024
12/30/2024
1/6/2025
1/13/2025
1/20/2025
1/27/2025
2/3/2025
2/10/2025
2/17/2025
2/24/2025
3/3/2025
3/10/2025
3/17/2025
3/24/2025
3/31/2025
S1
Resource Role Hours UC CRP CRP C4 C5 PCBusiness ProcessRichard Welborn Budgeting 680 16 24 24 16 16 16 16 24 24 16 16 16 24 16 16 16 24 16 24 24 24 16 24 24 24 16 24 24 24 24 8 8 8 888888CEMLIBrad Eblin Developer 464 24 24 24 24 16 24 24 24 16 24 16 16 16 24 16 16 16 24 24 24 24 24TBD Business Analyst 400 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 1544
Nov-24 Dec-24 Jan-25 Feb-25 Mar-25
Phase 3 - Budget Development
Jul-24 Aug-24 Sep-24 Oct-24
S2 Design S3 BUILD S4 TEST
Production SupportS5 Deploy
BPF CEMLI1 CRP1 CEMLI2 CEMLI3 SIT UAT
Commented [RD43]: Go-live?
Packet Pg. 473
Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and Statement of Work – Oracle Cloud Implementation
52 6 Implementation Cost
The Graviton project team will complete the Oracle Cloud implementation for the City following the implementation scope, implementation approach, implementation timeline, and implementation staffing outlined in this SOW. The sections below list the corresponding Graviton implementation costs. The implementation services will be performed on a fixed price basis.
6.1 Implementation Cost Summary
The table below summarizes the implementation services costs to complete the Oracle Cloud implementation for the City. Implementation Services will be billed on a fixed price basis. Travel costs will be billed on a not-to-exceed basis. The Graviton implementation costs do not include the Oracle Cloud SaaS and support fees.
Table: Implementation Cost Summary
Phase Description Services Travel Total
Phase 1 Finance $1,106,750.00 $50,000.00 $1,156,750.00 Phase 2 HR/Payroll $1,030,750.00 $48,000.00 $1,078,750.00 Phase 3 Budget Development $156,400.00 $7,000.00 $163,400.00 $2,293,900.00 $105,000.00 $2,398,900.00
The table above includes estimated travel expenses for Graviton team members. Graviton and the City will agree to those points in the implementation where onsite attendance by consultants would improve the quality of the project deliverables. Travel costs will not exceed the total listed above. Graviton resources will follow the City’s approved travel policy and per diem guidelines. Invoices for travel reimbursement will be billed monthly as incurred.
6.2 Implementation Payment Schedule
The table below represents the payment schedule for the implementation of Oracle Cloud for the City.
For each payment, the table lists the planned completion date and amount. There are two categories of payments: deliverables and milestones. Deliverable payments will be ready to bill upon completion of the corresponding deliverable and approval from the City that the deliverable meets the acceptance criteria documented in this Statement of Work. Milestone payments will be billed monthly and will not require pre-approval by the City prior to billing. Milestone payments will, however, require all corresponding project management documentation is in good standing prior to the City processing payment for that milestone. The deliverable approval process will be further defined in the Project Management Plan deliverable to be completed during the plan stage of the project.
The City and Graviton agree that a single invoice will be submitted to the City at the end of each month of the project. The invoice will include a line item for that month’s corresponding milestone payment as well as line items for each deliverable that was approved during that month.
Commented [GH44]: Where would CANAM/Teller fit
into this SOW and cost?
Commented [RD45R44]: Dependent on whether City
names CanAM or inserts a placeholder here for a TBD
POS system.
Greg to insert language and disclaim what if City wants to change.
Commented [RD46]: City team: is this something you
have which can be documented in the SOW as an
appendix?
Commented [RD47R46]: Yes, per Greg R.
Packet Pg. 474 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) Statement of Work – Oracle Cloud Implementation
53 6.2.1 Phase 1 Implementation Payment Schedule The table below lists the Phase 1 Finance payment deliverables and milestones.
Table: Phase 1 Implementation Payment Schedule
No. Phase Deliverable Completion Date Amount Retainage Net Invoice 1 Finance Business Process Maps & Use Cases 8/5/2022 $39,505.67 $1,975.28 $37,530.38 2 Finance Project Management Report Deliverable Month 1 8/31/2022 $25,000.00 $1,250.00 $23,750.00 3 Finance Business Process Familiarization 8/26/2022 $49,062.06 $2,453.10 $46,608.96 4 Finance CEMLI Cycle 1 9/23/2022 $82,509.44 $4,125.47 $78,383.97 5 Finance Project Management Report Deliverable Month 2 9/30/2022 $25,000.00 $1,250.00 $23,750.00 6 Finance Conference Room Pilot 1 10/14/2022 $54,636.63 $2,731.83 $51,904.79 7 Finance Project Management Report Deliverable Month 3 10/31/2022 $25,000.00 $1,250.00 $23,750.00 8 Finance Project Management Report Deliverable Month 4 11/30/2022 $25,000.00 $1,250.00 $23,750.00 9 Finance CEMLI Cycle 2 12/2/2022 $71,360.32 $3,568.02 $67,792.30 10 Finance Conference Room Pilot 2 12/23/2022 $84,301.27 $4,215.06 $80,086.20 11 Finance Project Management Report Deliverable Month 5 12/31/2022 $25,000.00 $1,250.00 $23,750.00 12 Finance CEMLI Cycle 3 1/20/2023 $61,007.56 $3,050.38 $57,957.18 13 Finance Project Management Report Deliverable Month 6 1/31/2023 $25,000.00 $1,250.00 $23,750.00 14 Finance Conference Room Pilot 3 2/10/2023 $65,785.75 $3,289.29 $62,496.47 15 Finance Project Management Report Deliverable Month 7 2/28/2023 $25,000.00 $1,250.00 $23,750.00 16 Finance CEMLI Cycle 4 3/10/2023 $68,174.85 $3,408.74 $64,766.11 17 Finance Project Management Report Deliverable Month 8 3/31/2023 $25,000.00 $1,250.00 $23,750.00 18 Finance Project Management Report Deliverable Month 9 4/30/2023 $25,000.00 $1,250.00 $23,750.00 19 Finance System Test 5/5/2023 $78,726.70 $3,936.34 $74,790.3720 Finance CEMLI Cycle 5 5/19/2023 $55,432.99 $2,771.65 $52,661.34 21 Finance Project Management Report Deliverable Month 10 5/31/2023 $25,000.00 $1,250.00 $23,750.00 22 Finance User Acceptance Test 6/16/2023 $61,519.29 $3,075.96 $58,443.33 23 Finance Production Cutover 6/30/2023 $19,909.16 $995.46 $18,913.70 24 Finance Project Management Report Deliverable Month 11 6/30/2023 $25,000.00 $1,250.00 $23,750.00 25 Finance Production Support 10/27/2023 $39,818.31 $1,990.92 $37,827.40 Packet Pg. 475
Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and Statement of Work – Oracle Cloud Implementation
54 No. Phase Deliverable Completion Date Amount Retainage Net Invoice 26 Finance Finance Phase Closeout (Retainage Payment) $55,337.50 $1,106,750.00 $1,106,750.00
6.2.2 Phase 2 Implementation Payment Schedule The table below lists the Phase 2 HR/Payroll payment deliverables and milestones.
Table: Phase 2 Implementation Payment Schedule
No. Phase Deliverable Completion Date Amount Retainage Net Invoice 1 HR/Payroll Business Process Maps & Use Cases 1/13/2023 $20,399.42 $1,019.97 $19,379.45 2 HR/Payroll Project Management Report Deliverable Month 1 1/31/2023 $25,000.00 $1,250.00 $23,750.00 3 HR/Payroll Business Process Familiarization 2/10/2023 $31,596.58 $1,579.83 $30,016.75 4 HR/Payroll Project Management Report Deliverable Month 2 2/28/2023 $25,000.00 $1,250.00 $23,750.00 5 HR/Payroll CEMLI Cycle 1 3/10/2023 $49,104.88 $2,455.24 $46,649.63 6 HR/Payroll Project Management Report Deliverable Month 3 3/31/2023 $25,000.00 $1,250.00 $23,750.00 7 HR/Payroll Conference Room Pilot 1 4/7/2023 $44,218.84 $2,210.94 $42,007.90 8 HR/Payroll Project Management Report Deliverable Month 4 4/30/2023 $25,000.00 $1,250.00 $23,750.00 9 HR/Payroll Project Management Report Deliverable Month 5 5/31/2023 $25,000.00 $1,250.00 $23,750.00 10 HR/Payroll CEMLI Cycle 2 6/2/2023 $57,451.86 $2,872.59 $54,579.26 11 HR/Payroll Conference Room Pilot 2 6/23/2023 $55,619.59 $2,780.98 $52,838.61 12 HR/Payroll Project Management Report Deliverable Month 6 6/30/2023 $25,000.00 $1,250.00 $23,750.00 13 HR/Payroll CEMLI Cycle 3 7/21/2023 $73,331.47 $3,666.57 $69,664.90 14 HR/Payroll Project Management Report Deliverable Month 7 7/31/2023 $25,000.00 $1,250.00 $23,750.00 15 HR/Payroll Conference Room Pilot 3 8/11/2023 $53,990.91 $2,699.55 $51,291.37 16 HR/Payroll Project Management Report Deliverable Month 8 8/31/2023 $25,000.00 $1,250.00 $23,750.00 17 HR/Payroll CEMLI Cycle 4 9/8/2023 $57,248.27 $2,862.41 $54,385.86 18 HR/Payroll Project Management Report Deliverable Month 9 9/30/2023 $25,000.00 $1,250.00 $23,750.00 19 HR/Payroll Project Management Report Deliverable Month 10 10/31/2023 $25,000.00 $1,250.00 $23,750.00 20 HR/Payroll System Test 11/3/2023 $80,864.11 $4,043.21 $76,820.91 Packet Pg. 476
Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and Statement of Work – Oracle Cloud Implementation
55 No. Phase Deliverable Completion Date Amount Retainage Net Invoice 21 HR/Payroll CEMLI Cycle 5 11/17/2023 $53,176.58 $2,658.83 $50,517.75 22 HR/Payroll Project Management Report Deliverable Month 11 11/30/2023 $25,000.00 $1,250.00 $23,750.00 23 HR/Payroll User Acceptance Test 12/15/2023 $53,176.58 $2,658.83 $50,517.75 24 HR/Payroll Production Cutover 12/29/2023 $64,739.98 $3,237.00 $61,502.98 25 HR/Payroll Project Management Report Deliverable Month 12 12/31/2023 $25,000.00 $1,250.00 $23,750.00 26 HR/Payroll Production Support 3/29/2024 $35,830.93 $1,791.55 $34,039.38 27 HR/Payroll HR/Payroll Phase Closeout (Retainage Payment) $51,537.50 $1,030,750.00 $1,030,750.00
6.2.3 Phase 3 Implementation Payment Schedule The table below lists the Phase 3 Budget Development payment deliverables and milestones.
Table: Phase 3 Implementation Payment Schedule
No. Phase Deliverable Completion Date Amount Retainage Net Invoice 1 Budget Business Process Familiarization 7/26/2024 $8,103.63 $405.18 $7,698.45 2 Budget Conference Room Pilot 1 9/6/2024 $9,319.17 $465.96 $8,853.21 3 Budget Conference Room Pilot 2 10/4/2024 $31,198.96 $1,559.95 $29,639.02 4 Budget Conference Room Pilot 3 11/1/2024 $24,310.88 $1,215.54 $23,095.34 5 Budget System Test 11/29/2024 $24,310.88 $1,215.54 $23,095.346 Budget User Acceptance Test 12/27/2024 $30,388.60 $1,519.43 $28,869.17 7 Budget Production Support 3/31/2025 $28,767.88 $1,438.39 $27,329.48 8 Budget Budget Phase Closeout (Retainage Payment) $7,820.00 $156,400.00 $156,400.00
Packet Pg. 477
Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and Statement of Work – Oracle Cloud Implementation
56 Packet Pg. 478 Attachment: Draft Graviton - City of Redding SOW 0.2 (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle)) 1 Last revised: 7/2/18
AGREEMENT FOR [INSERT BRIEF DESCRIPTION OF SERVICES]
THIS AGREEMENT (“Agreement”) is made and entered into this _____ day of _______, 20__, by and between <CLIENT>the City of Redding, California, a political subdivision of the State of California<STATE>, (“City<<CLIENT>”), and Graviton Consulting Services, an independent contractor (“Contractor”), (collectively, “the Parties) as pursuant to the following terms and conditions.
W I T N E S S E T H:
1. SCOPE OF SERVICES
Contractor agrees to provide to <CLIENT>City, under the terms and conditions of this Agreement, the mutually agreed upon consulting services (the “Services”) and deliverables (“Work Products”) which will be described on one or more statements of work which will become part of this Agreement (the “Statement of Work”, or “SOW”). The initial SOW is attached hereto as Exhibit A. All work to be performed by Contractor shall be documented in an SOW signed by the Authorized Representatives of both parties.
2. CHANGES TO THE SOW OR THIS AGREEMENT
At any time prior to completion of Services or a Work Product under a SOW, either party may request that a change (including without limitation, a modification, addition or reduction) be made to such SOW or this Agreement. Any such changes shall be by written amendment detailing the changes involved and any related changes to the schedule and charges (a “Change Order”). Contractor shall not proceed with any work beyond the scope of work set forth in an SOW until a written change to a SOW is executed by an Authorized Representative of each party. The <CLIENT>City shall not be liable for any fees without an approved Change Order. (1) Contractor, within ten (10) working days, or longer as may be mutually agreed between the parties, following the date of receipt of request by the City for a Change Order, shall provide the City with an evaluation of the Change Order request and a written proposal for City’s review documenting the change, including relevant information such as Packet Pg. 479 Attachment: Draft Graviton Professional Services Template (9.1(a)--Selection of Graviton Consulting and CherryRoad (Oracle))