Santa Ana City Council
July 1, 2025

EXHIBIT 1

City Council
10 –
105
7/1/2025

A Head for Insurance. A Heart far Nonprofits.

POLICY NUMBER: 2024-09201
(2) The coverage afforded by this insurance is primary and non-contributory with the additional insured(s)' own insurance.

Paragraphs (1) and (2) do not apply to other insurance to which the additional insured(s) has been added as an additional insured or to other insurance described in paragraph b. below. b. Excess Insurance
This insurance is excess over:

1. Any of the other insurance, whether primary, excess, contingent or on any other basis:
(a) That is Fire, Extended Coverage, Builder's Risk, Installation Risk or similar coverage for "your work";
(b} That is fire, lightning, or explosion insurance for premises rented to you or temporarily occupied by you with permission of the owner;
(c) That is insurance purchased by you to cover your liability as a tenant for "property damage" to premises temporarily occupied by you with permission of the owner; or ( d) If the loss arises out of the maintenance or use of aircraft, "autos" or watercraft to the extent not subject to Exclusion g. of SECTION I - COVERAGE A· BODILY INJURY AND PROPERTY DAMAGE.
(e) Any other insurance available to an additional insured(s) under this Endorsement covering liability for damages which are subject to this endorsement and for which the additional insured(s) has been added as an additional insured by that other insurance.
(1) When this insurance is excess, we will have no duty under Coverages A or B to defend the additional insured(s) against any "suit" if any other insurer has a duty to defend the additional insured(s) against that "suit". If no other insurer defends, we will undertake to do so, but we will be entitled to the additional insured(s)' rights against all those other insurers.
(2) When this insurance is excess over other insurance, we will pay only our share of the amount of the loss, if any, that exceeds the sum of:
(a) The total amount that all such other insurance would pay for the loss in the absence of this insurance; and
(b) The total of all deductible and self-insured amounts under all that other insurance.
(3) We will share the remaining loss, if any, with any other insurance that is not described in this Excess Insurance provision and was not bought specifically to apply in excess of the Limits of Insurance shown in the Declarations of this Coverage Part. c. Methods of Sharing
If all of the other insurance available to the additional insured(s) permits contribution by equal shares, we will follow this method also. Under this approach each insurer contributes equal amounts until it has paid its applicable limit of insurance or none of the loss remains, whichever comes first.

If any other the other insurance available to the additional insured(s) does not permit contribution by equal shares, we will contribute by limits. Under this method, each insurer's share is based on the ratio of its applicable limit of insurance to the total applicable limits of insurance of all insurers.

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EXHIBIT 1

City Council
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106
7/1/2025

A Hrad for lnsvrance. A Heart for Nonprofits.

THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

WAIVER OF TRANSFER OF RIGHTS OF RECOVERY AGAINST

OTHERS (WAIVER OF SUBROGATION)
This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

SOCIAL SERVICE PROFESSIONAL LIABILITY COVERAGE FORM

SCHEDULE
I
Name of Person or Organ;zaUon
Where you are so required in a written contract or agreement currently in effect or becoming
effective during the term of this policy, we waive any right of recovery we may have against that person or organization, who may be named in the schedule above, because of payments we make for injury or damage.

Policy Number: 2024-09201
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EXHIBIT 1

City Council
10 –
107
7/1/2025

A Hearl for Insurance, A Heart for Nonprofits.

THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

ADDITIONAL INSURED ENDORSEMENT
This endorsement modifies insurance provided under the following:

BUSI NESS AUTO COVERAGE ONLY
In consideration of the premium charged, it is understood and agreed that the following is added as an additional insured:

The City of Santa Ana, its officers, officials, employees, and volunteers (If no entry appears above, information required to complete this endorsement will be shown in the Declarations as applicable to this endorsement.)
But only as respects a legally enforceable contractual agreement with the Named Insured and only for liability arising out of the Named lnsured's negligence and only for occurrences of coverages not otherwise excluded in the policy to which this endorsement applies.

It is further understood and agreed that irrespective of the number of entities named as insureds under this policy, in no event shall the company's limits of liability exceed the occurrence or aggregate limits as applicable by policy definition or endorsement.

Such insurance as is afforded by this endorsement for the additional insured shall apply as primary insurance. Any other insurance maintained by the additional insured or its officers and employees shall be excess and noncontributing with the insurance afforded by this endorsement.

Policy Number: 2024-09201
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EXHIBIT 1

City Council
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108
7/1/2025

2024-09201
A Head for Insurance. A H•art for Nonprofits.

THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ ff CAREFULLY.

ADDITIONAL INSURED - DESIGNATED

PERSON OR ORGANIZATION
This endorsement modifies insurance provided under the following:

IMPROPER SEXUAL CONDUCT AND PHYSICAL ABUSE LIABILITY COVERAGE FORM

SCHEDULE
Name Of Additional Insured Person(s) Or Organization(s) Any person, entity or organization that you are required to add as an additional insured for claims of "improper sexual conduct" or "physical abuse" under a written contract or agreement currently i1 effect or becoming effective during the term of this policy.

Section 4 - Who Is An Insured is amended to include as an additional insured the person, entity or organization shown i1 the Schedule, but only with respect to liability for "bodily injury", arising from "improper sexual conduct" or "physical abuse" caused solely by your operations; which "bodily injury" is caused by an act of "improper sexual conduct" or "physical abuse" committed within the coverage territory and which act of "improper sexual conduct" or "physical abuse" first takes place during the term of the policy to which this endorsement is attached.

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EXHIBIT 1

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STATE

COMPENSATION

INSURANCE
FUND

HOME OFFICE

SAN FRANCISCO

ENDORSEMENT AGREEMENT

WAIVER OF SUBROGATION

BLANKET BASIS
EFFECTIVE JUNE 5, 2024 AT 12.01 A.M.

ALL EFFECTIVE DA TES ARE
AT 12:01 AM PACIFIC
AND EXPIRING JUNE 5, 2025 AT 12.01 A.M.

ST ANDA RD TIME OR THE

TIME INDICATED AT

PACIFIC STANDARD TIME

ORANGE COUNTY CHILDREN'S THERAPEUT
2215 N BROADWAY FL l
SANTA ANA, CA 92706

WE HAVE THE RIGHT TO RECOVER OUR PAYMENTS FROM ANYONE
LIABLE FOR AN INJURY COVERED BY THIS POLICY. WE WILL

NOT ENFORCE OUR RIGHT AGAINST THE PERSON OR
ORGANIZATION NAMED IN THE SCHEDULE.

THIS AGREEMENT APPLIES ONLY TO THE EXTENT THAT YOU

PERFORM WORK UNDER A WRITTEN CONTRACT THAT REQUIRES YOU TO OBTAIN THIS AGREEMENT FROM US.

THE ADDITIONAL PREMIUM FOR THIS ENDORSEMENT SHALL BE

2.00% OF THE TOTAL POLICY PREMIUM.

SCHEDULE

PERSON OR ORGANIZATION

ANY PERSON OR ORGANIZATION

FOR WHOM THE NAMED INSURED

HAS AGREED BY WRITTEN

CONTRACT TO FURNISH THIS
WAIVER

JOB DESCRIPTION

BLANKET WAIVER OF

SUBROGATION
REP Dl
9255171-24

RENEWAL
SP
0-27-07-45
PAGE 1 OF

NOTHING IN THIS ENDORSEMENT SHALL BE HELD TO VARY, ALTER, WAIVE OR EXTEND

ANY OF THE TERMS, CONDITIONS, AGREEMENTS, OR LIMITATIONS OF THIS POLICY OTHER THAN AS ABOVE STATED. NOTHING ELSEWHERE IN THIS POLICY SHALL BE

HELD TO VARY, ALTER, WAIVE OR LIMIT THE TERMS, CONDITIONS, AGREEMENTS OR LIMITATIONS IN THIS ENDORSEMENT.

COUNTERSIGNED AND ISSUED AT SAN FRANCISCO:
2572 ��q,
JUNE 6, 2024
d-_. .J/1��

PRESIDENT AND CEO
1 SCIF FORM 10217 IREV.4-2018) OLD DP 217
EXHIBIT 1

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AGREEMENT UNDER THE WORKFORCE INNOVATION AND OPPORTUNITY ACT THIS SUBAWARD AGREEMENT, made and entered into this _2nd day of July, 2025, by and between the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("CITY and Working Wardrobes for a New Start , a non -profit corporation identified by the ir assigned Unique Entity Identifier (UEI) Number 0004400718 ("SUBRECIPIENT").

RECITALS:

A. CITY has been designated a Local Workforce Development Area (LWDA) under the Workforce Innovation and Opportunity Act of 2014, Public Law 1-113-128 ("the Act") , Catalog of Federal Domestic Assistance (CFDA) Number 17.259 and Federal Award Iden tification Number (FAIN) AA253421455A6.

B. The State of California has created the LWDA to administer the Act programs operated by the State of California pursuant to the Act.

C. As a L WDA, CITY is entitled to receive federal funds to establish programs to increase the employment, retention and earnings of Participants, and increase occupational skills attainment by Participants, and as a result, improve the quality of the workforce, reduce welfare dependency, and enhance the productivity and competitiveness of the nation (“said program”).

D. On April 1, 2025, the City issued a Request for Proposal No. 25-019A (“RFP”) by which it sought youth serving organizations to become members of the Youth Service Provider Network, referred to as Youth Service Providers ( YSPN) to deliver a youth program for the City.

SUBRECIPIENT submi tted a responsive proposal that was selected by the City. A copy of SUBRECIPIENT’s proposal is incorporated herein by reference if set forth in full. SUBRECIPIENT is experienced in operating workforce development programs for at -risk youth that provide preparation for secondary and post -secondary education, occupational training, and employment skills for entry into the labor market.

E. SUBRECIPIENT is willing to operate said program pursuant to the Act and California law.

WHEREFORE, for and in consideration of the respective and mutual covenants and promises hereinafter contained and made, and subject to all t he terms and conditions hereof, the parties hereto do hereby agree as follows:

I.

SUBRECIPIENT'S OBLIGATIONS
A. SUBRECIPIENT agrees to provide the following services pursuant to said program, as more specifically set forth in SUBRECIPIENT'S Program Narrative contained in "Exhibit A", as required to be responsive to the Federal Funding Accountability and Transparency Act (FFATA) per 2 CFR §200.332(b)(1)(ix), and in the Performance Indicators contained in “Exhibit B”, per 2 CFR EXHIBIT 2

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§200.332(e) and 2 CFR §200.328, both attached hereto and by this reference i ncorporated herein.

SUBRECIPIENT'S failure to provide said services may be grounds for CITY to readjust the level of payment to SUBRECIPIENT otherwise provided for hereinafter.

B. SUBRECIPIENT agrees to provide benefits to individuals who participate in the activities and services funded by this Agreement (" Participants") in accordance with the standards and requirements set forth in the Act.

C. SUBRECIPIENT agrees to perform the services set forth herein in a professional, timely and diligent manner.

D. SUBRECIPIENT shall provide wages and benefits to Participants in accordance with the standards and requirements of the Act, including Section 181 of the Act.

E. SUBRECIPIENT shall adhere to the Labor Standards described in the Act, including Section 181 of the Act.

F. SUBRECIPIENT agrees to comply with the "Complaint Handling Procedures Under the WIOA”, attached hereto as "Exhibit C" and incorporated herein as though fully set forth in 20 CFR 658.411. SUBRECIPIENT shall advise Participants of their rights to file complaints under the Act and the procedures for resolution of any complaints. CITY's procedures for handling complaints alleging a violation of the Act, regulations, grants, or other agre ements under the Act shall be followed and any decision of CITY, the State or the federal government relating to the complaint shall be binding and followed by SUBRECIPIENT. SUBRECIPIENTS who are employers shall operate a grievance system that incorporates CITY's procedures for resolution of complaints relating to the terms and conditions of employment; these procedures shall be approved in writing by CITY.

G. As a condition of this award of financial assistance under the Act to SUBRECIPIENT from CITY, SUBRECIPIENT assures, with respect to operation of all programs or activities funded with funds provided pursuant to the Act, and all agreements or arrangements to carry out such programs or activities, that it will comply fully with the nondiscrimination and e qual opportunity provisions of the Act (Section 188) and compliance with Equal Employment Opportunity provisions in Executive Order (E.O.) 11246, as amended by E.O. 11375 and supplemented by the requirements of 41 CFR Part 60 ; the Nontraditional Employment for Women Act of 1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Americans with Disabilities Act of 1990; and with all applicable r equirements imposed by or pursuant to regulations implementing those laws, including, but not limited to, 29 CFR Parts 33 and 37. The United States, the State of California and CITY have the right to seek judicial enforcement of this assurance.

H. SUBRECIPIENT agrees that no Participant(s) shall commence training prior to the approval of funding pursuant to Section 123 of the Act.

I. SUBRECIPIENT agrees to the following accounting, monitoring, auditing, and review requirements:

1. SUBRECIPIENT agrees to maintain such records and submit such EXHIBIT 2

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reports, data and information, on the form and containing such information, at such times as CITY may request or require regarding the performance of SUBRECIPIENT'S services or activities, costs or other data, inclu ding but not limited to, Participants' attendance, payroll records and job duty statements.

2. SUBRECIPIENT agrees to forward to the Santa Ana W ORK Center Administrative Office, 801 W. Civic Center Dr ., Suite 200, Santa Ana, California 92701 completed Workforce Innovation and Opportunity Act Application form and supporting documents; a complete Workforce Innovation and Opportunity Act Enrollment; any subsequent updates; Workforce Innovation and Opportunity Act Youth Test Scores form; Workforce Innovation and Opportunity Act Exit form upon completion/termination of active enrollment of Participant; and the Workforce Innovation and Opportunity Act Follow-Up form within 15 days following 30, 60, 90, 180, 270, and 360 days of exit. SUBRECIPIENT agrees to enter information on the State of California’s CalJobs database system as instructed and requested by the Santa Ana WORK Center Administration.

3. CITY, the State of California and the United States government and/or their representatives shall have access for purposes of monitoring, auditing and examining of SUBRECIPIENT'S activities, performance , books, documents, papers, records of SUBRECIPIENT SUBRECIPIENTs, bookkeepers, accountants, employees and Participants related to this Agreement. Such agencies or re presentatives shall also schedule on -site monitoring at their discretion. Monitoring activities may also include, but are not limited to, questioning employees and Participants and entering any premises or onto any site in which any of the services or act ivities funded hereunder are conducted or in which any of the records of SUBRECIPIENT are kept (2 CFR §200.330). Nothing herein shall be construed to require access to any privileged or confidential information as set forth in federal or state law.

4. In the event SUBRECIPIENT does not make the above -referenced documents available within the City of Santa Ana, California, SUBRECIPIENT agrees to pay all necessary and reasonable expenses incurred by CITY in conducting any audit at the location where said records and books of account are maintained.

5. All accounting records and evidence pertaining to all costs of SUBRECIPIENT and all documents related to this Agreement shall be kept available at the location where SUBRECIPIENT conducted the program, as well as in the County of Orange, for the duration of this Agreement and thereafter for three (3) years after completion of an audit.

Records which relate to (a) complaints, claims, administrative proceedings or litigation arising out of the performance of this Agreement, or (b) costs and expenses of this Agreement to which CITY, the State of California or the United States Government take exception, shall be retained beyond the three (3) years until resolution of disposition of such appeals, litigation, cl aims, or exceptions.

J. Without prejudice to any other section of this Agreement, SUBRECIPIENT shall, where applicable, maintain the confidential nature of information provided to it concerning Participants in accordance with the requirements of federal and s tate law. Notwithstanding the foregoing, SUBRECIPIENT agrees to submit to CITY, the State of California and/or the United States Government or their representatives, all records requested for administrative purposes, including audits, examinations, monito ring and verification of records submitted by SUBRECIPIENT, costs EXHIBIT 2

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incurred and services rendered hereunder.

K. SUBRECIPIENT agrees to complete a monthly Invoice form showing in detail the amount of money already expended by SUBRECIPIENT hereunder, as this is a cash reimbursement contract. Accounting records must be supported by such source documentation as invoices, bills, statements, proof of payment , such as cancelled checks, payment confirmat ions, account statements , paid bills, payroll records, time and attendance records, and contract and subgrant award documents (2 CFR §200.101(b)(2)) . SUBRECIPIENT agrees to submit the above -stated documents to the W DB Administrative Office, 801 W. Civic Center Dr., Suite 200 , Santa Ana, California, 92701, by the ten th (10th) day of the month following the month in which SUBRECIPIENT'S services are performed.

Should SUBRECIPIENT fail to deliver said documents to CITY within thirty (30) days of said deadline, CITY shall provide SUBRECIPIENT with written notice of such deficiency. If said deficiency is not corrected within thirty (30) days of mailing such written notice, CITY shall have the option to deobligate SUBRECIPIENT’s funds and cancel this Agreement by giving SUBRECIPIENT ten (10) days written notice thereof. SUBRECIPIENT shall either return to the CITY excess revenues over costs or use such excess revenues as program income for additional training activities authorized under the Act.

L. SUBRECIPIENT agrees to expend all funds in accordance with all applicab le federal, state and local laws and regulations. SUBRECIPIENT also agrees to provide , at SUBRECIPIENT'S own expense, supplies and other costs of said PROGRAM.

M. SUBRECIPIENT shall arrange independently for an audit that includes WIOA funds received from CITY, in accordance with the Act, 2 CFR 200.500 et seq. SUBRECIPIENT shall submit one original of each required audit report to CITY within thirty (30) days after the date received by SUBRECIPIENT. Should SUBRECIPIENT fail to comply with these requirements, CITY may , at its option, withhold payment of funds, disallow funds, or suspend additional grant funds.

N. SUBRECIPIENT shall not expend funds pursuant to this Agreement to provide services to any Participant where costs of training are paid for by any other person or entity.

O. SUBRECIPIENT shall comply with the provisions of Uniform Guidance 2 CFR Part 200 of the U.S. Office of Management and Budget (OMB) and all other applicable federal statutes and executive orders and their implementing regulations, including regulations at 29 CFR Part 97.

P. SUBRECIPIENT shall comply with the requirements of federal regulations found at 29 CFR Part 93, which provide that no appropriated funds may be expended by the recipient of a federal cont ract, grant, loan or cooperative agreement to pay any person for influencing or attempting to influence an officer or employee of any agency, member of Congress or an officer or employee of a member of Congress in connection with awarding of any federal co ntract, the making of any federal grant or loan, entering into any cooperative agreement and the extension, renewal, amendment or modification of any federal contract, grant, loan or cooperative agree ment.

SUBRECIPIENT shall sign a C ertification Regarding Lobbying to that effect in a form as set forth in "Exhibit E," attached hereto and by this reference incorporated herein. SUBRECIPIENT shall submit said signed Certification to CITY prior to performing any of its obligations under this Agreement and prior to any obligation arising on the part of CITY to pay any sums to SUBRECIPIENT under the terms and conditions of this Agreement.

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Q. SUBRECIPIENT agrees to provide a drug-free work place and to execute a Drug Free Workplace Certification as set forth in "Exhibit F" attached hereto and incorporated herein by this reference.

R. SUBRECIPIENT, in accordance with the Child Support Compliance Act, recognizes and acknowledges the importance of child and family support obligations and shall fully comply with all state and federal laws relating to child and family support enforcement, including, but not limited to: disclosure of information and compliance with earnings assignment orders, as provided in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the state Family Code; and, to the best of its knowledge is fully complying with the earnings assignment orders of all employees and is providing the names of all new employees to the New Employee Registry maintained by the California Employment Development Department (EDD).

S. SUBRECIPIENT agrees to comply with all applicable provisions of the Act, and all applicable federal regulations, including , but not limited to , the Code of Federal Regulations, Subtitle A —Office of Management and Budget Guidance for Grants and Agreements, as well as all applicable state and local regulations.

T. SUBRECIPIENT agrees to remain in compliance with the Certification Regarding Debarment (“Exhibit G ”), as required by the regulations implementing Executive Or der 12549, Debarment and Suspension, (2 CFR Part 180).

U. SUBRECIPIENT agrees to provide priority of services for veterans and eligible spouses pursuant to 20 CFR Part 1010 , and the regulations implementing priority of service for veterans and eligible spouses in Department of Labor job training programs under the Jobs for Veterans Act published at 73 Fed.Reg. 78132 on December 19, 2008.

V. SUBRECIPIENT acknowledges that the official name for the statewide system of providing employment and training t hrough the WIOA partnerships and various other local programs is “America’s Job Center”. To achieve the goals of this grant, it is important that the public has a quick and easy method to identify that the projects or programs they are taking part in are part of the “America’s Job Center”. SUBRECIPIENT agrees to place the America’s Job Center logo, in accordance with the State of California guidelines for such use, on all public materials , such as statements, press releases, brochures, advertisements, rep orts and other documents describing projects or programs funded in whole or in part with WIOA funds. When the America’s Job Center logo is used, SUBRECIPIENT may accompany it with the following statement, “The (Program Name) is a proud partner of the America’s Job Center network”. SUBRECIPIENT shall not use the America’s Job Center logo in any manner that would imply that the State of California endorses a commercial product, service or activity.

II.

CITY'S OBLIGATIONS

A. On June 6, 202 4, the CITY was awarded a Department of Labor Workforce Innovation and Opportunity Act youth grant of $770,569.00 for fiscal year 2025-2026. CITY agrees to pay to SUBRECIPIENT when, if and to the extent federal funds are received under the provisions of the Act a sum no t to exceed $200,000.00 for SUBRECIPIENT'S performance in accordance with the EXHIBIT 2

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Budget attached hereto as " Exhibit D" and incorporated herein by reference, during the period of this Agreement for Program Year 2025-2026. Said sum shall be paid after CITY rec eives invoices submitted by SUBRECIPIENT as provided hereinabove.

B. Pursuant to 2 CFR §200.332(b)(4), the Indirect Cost Rate for the SUBRECIPIENT’s award shall be an approved federally recognized indirect cost rate negotiated between the SUBRECIPIENT and the Federal government, or, if no such rate exists, either a rate negotiated between the CITY and the SUBRECIPIENT, or a de minimis indirect cost rate as defined in 2 CFR §200.414(f) Indirect (F&A) costs.

C. SUBRECIPIENT has the ability to adjust line item amounts in the budget with the approval of the Executive Director, so long as the total Budget amount does not increase.

D. CITY agrees to provide for on -site monitoring reviews of said program operation at least annually. In addition, monthly desktop reviews of pertinent information will be conducted.

E. CITY has the right to de -obligate the funds hereunder , and take such funding back from SUBRECIPIENT, due to any of the following reasons: (a) lack of performance by SUBRECIPIENT; (b) lack of fiscal accountability of SUBRECIPIENT; or (c) decrease in available funding.

III.

TERM OF AGREEMENT

A. This Agreement shall commence on July 2, 2025 , and all duties arising under this Agreement shall have been performed by June 30, 2026. The Term o f this Agreement may be extended by a writing executed by the City Manager and the City Attorney. SUBRECIPIENT acknowledges and agrees that it must provide follow -up services for one (1) year after the Term, whether funded or not.

B. SUBRECIPIENT agrees to comply with the closeout procedures detailed in 2 CFR §200.343, including the following:

1. SUBRECIPIENT must submit, no later than ninety ( 90) calendar days after the end date of the period of performance, all financial, performance, and other reports as required by the terms and conditions of the Federal award;

2. Unless the CITY authorizes an extension, SUBRECIPIENT must liquidate all obligations incurred under the Federal award not later than ninety (90) calendar days after the end date of the period of performance as specified in the terms and conditions of the Federal award;

3. SUBRECIPIENT must promptly refund any balances of unobligated cash that the CITY paid in advance or paid and that is not authorized to be retained by SUBRECIPIENT for use in other projects (See OMB Circular A-129 and 2 CFR §200.345);

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4. SUBRECIPIENT must account for any real and personal property acquired with Federal funds or received from the Federal government in accordance with 2 CFR §§200.310-200.316 and 2 CFR 200.329; and,

5. The CITY should complete all closeout actions for the Federal award no later than one year after receipt and acceptance of all required final reports.

IV.

INDEPENDENT CONTRACTOR

Consultant shall, during the entire term of this Agreeme nt, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discreti on or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards a nd regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes.

V.

WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS

A. SUBRECIPIENT shall use appropriate funds received from CITY to provide workers' compensation to all those hired by SUBRECIPIENT under this Agreement.

B. SUBRECIPIENT shall have the right to hire, dismiss, or promote its employees or contract personnel hired under this Agreement so long as its hiring or dismissal policy or standard does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards Act of 1938, or any other applicable law, and SUBRECIPIENT maintains itself as an Equal Opportunity employer.

VI.

APPLICABLE GUIDELINES

A. The parties hereto agree that SUBRECIPIENT shall comply with all applicable federal and state laws and regulations, including, but not limited to the Performance Indicators (Exhibit B ) and general program requirements described in Sections 2 and 116 of the Act , and applicable regulations, and the U.S. Department of Labor guidelines and regulations, including amendments or revisions made during the terms of this Agreement. Said applicable laws are hereby incorporated by reference and made part of this Agreement as though fully set forth herein.

B. SUBRECIPIENT also assures and certifies that:

1. SUBRECIPIENT acknowledges and confirms that the U.S. Depa rtment of Labor has established six (6) performance indicators for youth: (a) Percent of Participants who are in education/training activities, or in unsubsidized employment during the 2 nd quarter after exit ; (b) Percent of Participants who are in educat ion/training, or in unsubsidized employment during the 4 th quarter after exit ; (c) the median earnings of Participants in unsubsidized employment during the 2 nd quarter after exit; (d) Percent of Participants who obtain recognized postsecondary credential or EXHIBIT 2

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secondary diploma during participation or within 1 year after exit; (e) Percent of Participants who, during the program, are in education or training that leads to a recognized postsecondary credential or employment and who are achieving measurable skil l gains; and , (f) effective in serving employers .

SUBRECIPIENT agrees to implement and shall meet any additional performance indicators that may be subsequently required by the Workforce Innovation and Opportunity Act or by any other Federal, State, and local law.

2. SUBRECIPIENT shall comply with Title VII of the Civil Rights Act of 1964 (P.L. 88-352) and in accordance with Title VII of the Act, requiring that no person shall, on the grounds of race, color, religion, sex, age, disability or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under this Agreement.

3. SUBRECIPIENT shall comply with any and all federal laws limiting the political activity of employees hired under this Agreement.

4. SUBRECIPIENT shall comply with the requirements that no program under the Act shall involve political activities.

5. RECORD INSPECTION. SUBRECIPIENT shall provide the U.S.

Department of Labor and the Controller General, by and through any authorized representative, as well as the WIB Administrative Office, access to and the right to examine all records, books, papers or documents relating to the accounting and use of funds under this Agreement for a three -year period from and after the effective date of this Agreement.

6. No person with responsibilities in the operation of any program under the Act shall discriminate with respect to any program Participant or any application for participation in such program because of race, religion, color, national origin, sex, political affiliation or beliefs.

7. SUBRECIPIENT shall maintain appropriate standards for health and safety in work and training situations.

8. SUBRECIPIENT shall comply with general provisions, assurances, and execute the Assurances and Certifications attached hereto as "Exhibit H" and incorporated herein.

9. EQUAL OPPORTUNITY. Any literature distributed by
SUBRECIPIENT for the purpose of apprising businesses, Participants, or the general public of its programs under this Agreement shall state that its programs are supported by the City of Santa Ana and the Santa Ana Workforce Investment Board, and shall state that the program is an “equal opportunity employer/program” and that “auxiliary aids and services are available upon request to individuals with disabilities.”

10. Based on the population eligible to be served, or likely to be directly affected by the WIOA program or activity, the services or information may need to be provided in a language other than English in order to allow such population to be effectively informed about or able to participate in the program or activity. Pursuant to 29 CFR 37.35, SUBRECIPIENT must take reasonable steps to provide services and information in appropriate languages after considering the scope of the program or activity, and the size and concentration of the population that needs services or information in a language other than English.

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11. SUBRECIPIENT certifies that all property, finished or unfinished documents, data, studies and reports prepar ed or purchased under this Agreement, will be disposed of in accordance with the direction of the CITY. In addition, any tools and/or equipment furnished to the SUBRECIPIENT by the CITY and/or purchased by the SUBRECIPIENT with funds pursuant to this Agreement, will be limited to use within the activities outlined in this agreement and will remain the property of the United States Government and/or CITY. Upon termination of this Agreement, SUBRECIPIENT will immediately return such tools and/or equipment t o the CITY or dispose of them in accordance with the direction of the CITY.

12. SUBRECIPIENT certifies that this Agreement does not provide for the advancement or aid to any religious sect, church or creed, or sectarian purpose , nor does it help to support or sustain any school, college, university, hospital or other institution controlled by any religious creed, church, or sectarian denomination, as specified by Article XVI, Section 5, of the Constitution of the State of California, regarding separation of church and state.

13. PATENT, COPYRIGHTS AND RIGHTS IN DATA. The
SUBRECIPIENT will disclose to the CITY any invention, written product, or computer program developed, or data assembled , as a result of performance of work under this Agreement , within seventy-four (74) days of invention, development or assembly. The CITY, State of California, and U.S. Department of Labor will have the right to patent any invention and copyright any written product or computer program or data generated by SUBRECIPIENT. Upon written request, SUBRECIPIENT will transfer all pertinent information, specifications and right, title and interest to the designated agency.

14. INVENTIONS, PATENTS AND COPYRIGHTS.

A. Reporting Procedure. If any project produces patentab le items, patent rights, processes, or inventions in the course of work under a U.S. Department of Labor (DOL) grant or agreement, the SUBRECIPIENT shall report the fact promptly and fully to the CITY. The CITY shall report the fact to the Grant Officer, at the DOL. Unless there is a prior agreement between the CITY and the DOL and its representative on these matters, the DOL shall determine whether to seek protection on the invention or discovery. The DOL and its representative shall determine how the rights in the invention or discovery, including rights under any patent issued thereon, will be allocated and administered in order to protect the public interest consistent with the "Governmental Patent Policy" (President's Memorandum for Heads of Executiv e Departments and Agencies, August 23, 1971, and Statement of Government Patent Policy as printed in 36 FR 16889).

B. Copyright Policy.

1. Unless otherwise provided in the terms of the grant or agreement, when copyright - able material is developed in the course of or under a DOL Grant or agreement, the author and the CITY which developed the work is free to copyright material or to permit others to do so. The SUBRECIPIENT and the Workforce Development Board (W DB) shall have a royalty -free, nonexclusive an d irrevocable license to reproduce, publish, use and to authorize others to use all copyrighted material.

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2. The DOL reserves a royalty -free, nonexclusive, and irrevocable license to reproduce, publish or otherwise use, and to authorize others to use, for Federal Government purposes:
(a) The copyright in any work developed under any grant, sub -grant, or contract under a grant or subgrant; (b) Any right of copyright to which a grantee, subgrantee or a SUBRECIPIENT purchases ownership with grant supp ort; and , (c) SUBRECIPIENT shall comply with the requirements of 29 CFR § 97.34.

C. Rights to Data. The DOL and the CITY shall have unlimited rights to any data first procured or delivered under this Agreement.

15. CLEAN AIR / CLEAN WATER ACT. If the grant hereunder exceeds $100,000, SUBRECIPIENT must comply with Section 306 of the Clean Air Act [(42 USC 7606 ]; Section 508 of the Clean Water Act (33 USC 1368); Executive Order 11738 and Environmental Protection Agency (“EPA”) regulations (40 CFR P art 35) as any may now exist or be hereafter amended. Under these laws and regulations, the SUBRECIPIENT assures that:

(a) No facility to be utilized in the performance of the proposed grant has been listed on the EPA List of Violating Facilities;

(b) It will n otify CITY prior to award of the receipt of any communication from the Director, Office of Federal Activities, U.S. EPA, indicating that a facility to be utilized for the grant is under consideration to be listed on the EPA List of Violating Facilities; and,

(c) It will notify the CITY and the EPA about any known violation of the above laws and regulations.

16. SUBRECIPIENT agrees to adhere to the following STANDARDS OF CONDUCT:

a. General Assurance. Every reasonable course of action will be taken by SUBRECIPIENT in order to maintain the integrity of this expenditure of public funds and to avoid favoritism. This Agreement will be administered in an impartial manner, free from errors to gain personal, financial , political gain. SUBRECIPIENT, its off icers and employees, in administering this Agreement, will avoid situations which give rise to a suggestion that any decision was influenced by prejudice, bias, special interest or desire for personal gain.

b. Employment of Former State or CITY Employees. SUBRECIPIENT will ensure that any of its employees who were formerly employed by the State of California or CITY, in a position that could have enabled such individuals to impact policy regarding or implementation of programs covered by this Agreement, will not be assigned to any part or phase of the activities conducted pursuant to this Agreement for a period of not less than two (2) years following the termination of such employment.

c. Conducting Business Involving Relatives. No relative by blood, adoption or marriage of any executive or employee of SUBRECIPIENT will receive favorable treatment when considered for enrollment in programs provided by, or employment with, SUBRECIPIENT.

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d. Conducting Business Involving Close Personal Friends and Ass ociates. Executives and employees of SUBRECIPIENT will be particularly aware of the varying degrees of influence that can be exerted by personal friends and associates and, in administering this Agreement, will exercise due diligence to avoid situations which give rise to an assertion that favorable treatment is being granted to friends and associates. When it is in the public interest for SUBRECIPIENT to conduct business with a friend or associate of an executive or employee of SUBRECIPIENT, an elected official in the area or a voting or non -voting member of the Workforce Investment Board (WIB), a permanent record of the transaction will be retained.

e. Avoidance of Conflict of Economic Interest . No executive or employee of SUBRECIPIENT elected official in the area, or voting or non-voting member of a WDB, will solicit or accept money or any other consideration from a third person, for the performance of an act reimbursed in whole or part by SUBRECIPIENT or CITY. Supplies, materials, equipment or ser vices purchased with Agreement funds will be used solely for purposes asserted or allowed under this Agreement. No voting member of the WDB will cast a vote on the provision of services or vote on any matter which would provide direct financial benefit to that member or any business or organization which the member directly represents.

f. Salary and Bonus Limitations . All Subrecipients of WIOA program funds are required to comply with federal requirements regarding the limitations on salary and bonus pa yments in accordance with Public Law 109-149, Section 503.

VII.

HOLD HARMLESS

A. SUBRECIPIENT shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any pe rson or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from any and all claims, demands, suits, actions or proceedings of any kind or nature, including, b ut not by way of limitation, workers' compensation claims, resulting from or arising out of the negligent acts, errors or omission of SUBRECIPIENT, its employees or subcontractors.

B. SUBRECIPIENT shall indemnify and save harmless CITY, its officers, agen ts and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from and against any and all claims, demands, suits, actions or proceedings therefore, resulting from or arising out of the intentional or malicious acts of SUBRECIPIENT, its employees or subcontractors.

VIII.

INSURANCE

SUBRECIPIENT shall procure and maintain for the duration of the agreement, the following insurance coverages:

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MINIMUM SCOPE AND LIMIT OF INSURANCE

SUBRECIPIENT shall maintain limits of insurance coverage in the following minimum amounts and shall be at least as broad as:

1. Commercial General Liability (CGL) : Insurance Services Office Form CG 00 01 covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence and $2,000,000 aggregate.

2. Sexual Abuse or Molestation Liability (SAML) : If the CGL policy referenced above is not endorsed to include affirmative coverage for sexual abuse or molestation, SUBRECIPIENT shall obtain and maintain a policy covering Sex ual Abuse and Molestation with a limit of no less than $1,000,000 per occurrence or claim.

3. Automobile Liability (AL) : Insurance Services Office Form CA 00 01 covering Code 1 (any auto), with combined single limits of $1,000,000. In the event SUBRECIPIENT does not maintain commercial automobile liability insurance, City will accept evidence of personal automobile insurance with existing limits, which can be lower than $1,000,000.

4. Workers’ Compensation (W/C) : as required by the State of California, with stat utory limits, and Employer’s Liability Insurance with limit of no less than $1,000,000 per accident, per employee, per policy for bodily injury or disease. This requirement can be waived if SUBRECIPIENT has no employees.

If SUBRECIPIENT maintains broader coverage and/or higher limits than the minimums shown above, City requires and shall be entitled to the broader coverage and/or the higher limits maintained by SUBRECIPIENT. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to City.

Other Insurance Provisions
The insurance policies are to contain, or be endorsed to contain, the following provisions:

1. CGL, SAML and AL policies: City of Santa Ana, its City Council, its officers, officials , employees, agents, and volunteers are to be covered as additional insureds with respect to liability arising out of work or operations performed by or on behalf of the SUBECIPIENT including materials, parts, equipment, and personnel furnished in connecti on with such work or operations.

2. All required insurance policies: Insurance company(ies) agrees to waive all rights of subrogation against City, its City Council, its officers, officials, employees, agents, and volunteers for losses paid under the terms o f any policy which arise from work performed by SUBRECIPIENT for City.

3. All required insurance policies: For any claims related to this contract, SUBRECIPIENT’s insurance coverage shall be primary and any insurance maintained by City, its City Council, its officers, officials, employees, agents, or volunteers shall not contribute with it.

4. All required insurance policies: A severability of interest provision must apply for all the additional insureds, ensuring that SUBRECIPIENT’s insurance shall apply separat ely to each insured against whom a claim is made or suit is brought, except with respect to the insurer’s limits of liability.

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changed except after thirty (30) days prior written notice has been given to City. Ten (10) days prior written shall be provided to City for policy cancellation or non -renewal due to non - payment.

6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa Ana, Attention: Risk Management Division, 20 Civic Center Plaza , Santa Ana, CA 92701. The name and location of event should be included in the Description of Operations secti on of each certificate.

Self-Insured Retentions
Self-insured retentions must be declared to and approved by the City. City may require SUBRECIPIENT to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention.

Acceptability of Insurers
Insurance is to be placed with insurers authorized to conduct business in the state of California with a current A.M. Best rating of no less than A:VII, unless otherwise acceptable to City.

Verification of Coverage
SUBRECIPIENT shall furnish City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing all policy endorsements to City before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive Permittee’s obligatio n to provide them. City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time.

Claims Made Policies
If any of the required policies provide coverage on a claims-made basis:

1. The retroactive date must be shown and must be before the date of the contract or the beginning of work.

2. Insurance must be maintained and evidence of insurance must be provided for at least three (3) years after completion of work.

3. If coverage is canceled or non -renewed, and not replaced with another claims-made policy form with a retroactive dat e prior to the contract effective date, Company must purchase “extended reporting” coverage for a minimum of three (3) years after completion of work.

Subcontractors
SUBRECIPIENT shall require and verify that all sub -contractors maintain insurance meeting all the requirements stated herein, and SUBRECIPIENT shall ensure that City is an additional insured on insurance required from sub-contractors.

Special Risks or Circumstances
City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances.

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IX.

CORPORATE STATUS

All corporate SUBRECIPIENTs shall be in good standing, without suspension by the California Secretary of State, Franchise Tax Board or Internal Revenue Service. Any change in corporate status or suspension shall be reported immediately to CITY.

X.

ASSIGNABILITY

None of the duties of, or work to be performed by, SUBRECIPIENT under this Agreement shall be subcontracted or assigned to any agency, consultant, or person without the prior written consent of CITY. SUBRECIPIENT must submit al l subcontracts and other agreements that relate to this Agreement to CITY. SUBRECIPIENT acknowledges and agrees that it must follow procurement regulations for subrecipients (2 CFR §200.317). No subcontract or assignment shall terminate or alter the legal obligations of SUBRECIPIENT pursuant to this Agreement.

XI.

LAWS GOVERNING THIS AGREEMENT

In its performance under this Agreement, SUBRECIPIENT shall fully comply with the requirements of the following, whether or not otherwise referred to in this Agreement:

1. The Act and all applicable federal statutes, regulations, policies, procedures and directives, including but not limited to, 2 CFR Part 200 and 20 CFR Parts 651 and 654

2. All applicable State statutes, regulations, policies, procedures and directives;

3. All applicable CITY policies, procedures and directives;

4. All applicable local ordinances and requirements, including use permits and licensing;

5. Court orders applicable to its operation; and,

6. The terms and conditions of this Agreement.

If any of the foregoing is enacted, amended, or revised, SUBRECIPIENT will comply with such or will notify CITY after enactment or modification that it cannot so comply. CITY may thereupon terminate this Agreement, if necessary.

XII.

EXCLUSIVITY AND AMENDMENT OF AGREEMENT

This Agreement supersedes any and all other agreements, either oral or in writing, between the parties hereto with respect to the employment of SUBRECIPIENT by CITY, and contains all the covenants and agreements between the parties with respect to such employment. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not EXHIBIT 2

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embodied herein, and that no other agreement or amendment hereto shall be effective unless executed in writing and signed by both CITY and SUBRECIPIENT.

XIII.

FRAUD

SUBRECIPIENT shall immediately report to CITY all instances and facts concerning possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this Agreement.

XIV.

CONTINGENCY OF FUNDS

SUBRECIPIENT acknowledges that approval of and funding for this Agreement is contingent upon State approval, and funds received or obligated from the State of California to CITY.

If such approval of funds is not forthcoming, or is otherwise limited, CITY shall immediately notify SUBRECIPIENT. Within twenty (20) days of receipt of such notice, SUBRECIPIENT shall modify or cease operations as directed by CITY and negotiate necessary modification to this Agreement and/or reimbursement of costs incurred hereunder.

XV.

TERMINATION

A. This Agreement may be terminated by either party at its sole discretion, upon thirty (30) days written notice to the other party. Notice shall be deemed served on the date of mailing. However, SUBRECIPIENT may not terminate this Agreement if undue hardship will result to any Participant.

B. In the event SUBRECIPIENT defaults by failing to fulfill all or any of its obligations hereunder, CITY may declare a default and termination of this Agreement by written notice to SUBRECIPIENT, which default and termination shall be effective on a date stated in the notice which is to be not less than ten (10) days after certified mailing or personal service of such notice, unless such default is cured before the effective date of termination stated in such notice. If terminated for cause, CITY shall be relieved of further liability or responsibility under this Agreement, or as a result of the termination thereof, including the payment of money, except for payment for approved expenses incurred for services satisfactorily and timely performed prior to the mailing or service of the notice of termination, and except for reimbursement of (1) any payments made for services not subsequently performed in a timely and satisfactory manner, and (2) costs incurred by CITY in obtaining substitute performance.

XVI.

DISPUTES

Except as otherwise provided in this Agreement, any dispute concerning any question arising under this Agreement shall be decided by CITY. In such a case CITY shall reduce its decision to writing and mail or otherwise furnish a copy ther eof to SUBRECIPIENT. The decision of the City shall be final and conclusive unless within thirty (30) calendar days from the mailing or delivery of such copy, CITY receives from SUBRECIPIENT written request to appeal said decision.

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California in accordance with the Act and all corresponding regulations and OMB circulars. Pending final disposition of the appeal, SUBRECIPIENT shall act in accordance with CITY's decision unless the dispute involves a change order.

XVII.

BREACH - SANCTIONS

If, through any cause, SUBRECIPIENT violates any of the terms and conditions of this Agreement, and/or prior agreements whereby grant funds were received by SUBRECIPIENT pursuant to this Agree ment, or if SUBRECIPIENT reports inaccurately or if any Audit Report makes disallowances, SUBRECIPIENT shall promptly remedy its acts or omissions and/or repay CITY all amounts due CITY as a result of SUBRECIPIENT's violation. For any such failures or vio lations, CITY shall also have the right at its sole discretion to either: (1) discontinue program support until such time as SUBRECIPIENT fulfills its obligations or remedies all violations of this Agreement or prior agreements; and/or (2) collect outstan ding amounts as determined by CITY due CITY by offsetting or debiting from current claims or invoices, if after thirty (30) days' written notice SUBRECIPIENT has failed to repay same or a repayment schedule has not been made; and/or (3) terminate this Agre ement by giving written notice to SUBRECIPIENT of such termination in accordance the notice provision in Paragraph XVIII herein below.

XVIII.

NOTICES

All notices, reports and correspondence between the parties hereto respecting this Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed as follows:

CITY: City of Santa Ana
Manager, WDB Administrative Office
P.O. Box 1988 (M-76)
Santa Ana, CA 92702

CLERK: City Clerk
City of Santa Ana
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
Telefacsimile (714) 647-6956

SUBRECIPIENT: Working Wardrobes for a New Start
2000 E. McFadden Ave Ste 100 Santa Ana 92705
Phone: (714) 210-2460

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XIX.

MERGER

This Agreement, together with the attachments hereto, expresses the total understanding of the parties. There are no oral understandings of the parties or terms and conditio ns other than as stated herein.

XX.

VALIDITY

The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provision of this Agreement.

XXI.

MISCELLANEOUS PROVISIONS

a. Each undersigned represents and warrants that its signature hereinbelow has the power, authority and right to bind their r espective parties to each of the terms of this Agreement, and shall indemnify CITY fully, including reasonable costs and attorney’s fees, for any injuries or damages to CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn.

b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement.

{Signatures on following page}

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Workforce Innovation & Opportunity Act
Youth Program Provider
Working Wardrobes
2025-2026

EXHIBIT A
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ANSWERS TO QUESTIONS

1. Experience/Qualifications
A. Working Wardrobes for a New Start (Working Wardrobes) is a nonprofit organization founded in 1990. For over 35 years, the organization has provided comprehensive workforce development services-including job training, life skills workshops, job placement assistance, and professional wardrobing-to more than 130,000 individuals. The mission of Working Wardrobes is to help people overcome barriers to gainful employment. The organization serves low-income individuals from marginalized communities who are seeking to enter or re-enter the workforce or advance their careers. Special attention is given to working-age youth, persons of color, veterans, seniors, justice-involved individuals, and those who have experienced homelessness, substance abuse, domestic violence, chronic illness, or long-term unemployment. In 2024, Working Wardrobes reached 7,615 clients. The organization is a recognized leader in workforce development across Southern California, known for its quality, adaptability, and deep community engagement.

B. The Working Wardrobes corporate headquarters and Career Success Center are located at 2000 E. McFadden Ave., Santa Ana, CA 92705, near the intersection of McFadden Ave. and Willia ms St., with convenient access to the CA-55 and CA-5 freeways.

C-D. The Career Success Center facility operates Monday through Friday, from 8:00 AM to 5:00 PM. Its central location, easy access via public transportation, ample free parking, and client­ centered service layout create a welcoming environment with a secured lobby, friendly front desk attendants, and relatable staff who foster trust and engagement.

El-4. For 2025, Working Wardrobes has an operating budget of $7,354,394. The organization employs a team of 40 professionals with expertise in career navigation, job development, and client services. Key leadership includes Bonni Pomush, Chief Executive Officer; Derek Benson, Chief People & Operations Officer; and Bianca Herrera, Director of Client Services. The organization's funding sources include contract and MOU revenue, private grants from corporations and foundations, individual contributions, fundraising events, social enterprise revenue, and in-kind donations.

Working Wardrobes has collaborated with WIOA funded programs by referring clients for direct services. The organization is a subcontractor with the City of Santa Ana working with CA4ALL and SAY youth programs, as well as 12 youth-focused community partners to deliver workshops and wardrobing services through select service programming. This collaboration highlights the organization's ability to provide impactful workforce development services and effectively engage with a diverse network of community partners.

In 2024, young adults (16-24) accounted for 49% of the overall population Working Wardrobes served, representing the largest service population, highlighting the organization's prioritization Exhibit A
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and significant impact on the youth community.

2. Proposed Program
A. The Rebuilding Careers Program for Young Adults, a 12-month program proposed by Working Wardrobes, is designed to provide full case management workforce development services to out-of-school youth, ages 16-24, in Santa Ana. Over the 12-month program period, the program will achieve the following objectives:
• Provide Career Coaching, Mentorship, and Exploration
Pair each participant with the program's dedicated 1.0 FTE Career Navigator (Case Manager) who will provide personalized guidance, career assessments and goal setting.

Leverage the expertise of volunteer Career Coaches with HR related experiences to provide one-on-one resume and interview preparation. Utilize the B-Unbound online platform to connect participants with adult mentors in relevant fields for job shadowing, mock interviews, and informational interviewing, allowing them to explore various fields and gain insights into different industries.
• Increase Workforce Readiness
Provide workforce readiness training to 20 out-of-school youth, through a workshop series that includes resume building, job search strategies, interview preparation, financial literacy, and workplace success techniques. Ensure that all participants complete paid workforce readiness workshops, equipping them with the essential skills to confidently navigate the job market. Focus on developing key soft skills, including time management, problem-solving, teamwork, and communication, while supporting participants in cultivating vital personal and professional attributes such as responsibility and work ethic-critical for long-term career growth and advancement. Offer both in­ person and self-paced learning options to accommodate diverse learning styles and ensure that all clients have the flexibility to engage with the material in a way that best supports their needs ..
• Provide Paid Work Experience (WEX)
Provide clients with up to 70 hours of paid work experience at host sites in high-demand industries or at Working Wardrobes locations. Each host site will be vetted to ensure they provide a safe learning environment that focuses on the development of both soft skills and technical job-related skills. This includes on-the-job training and exposure to career pathways in high demand industries like healthcare, transportation, manufacturing, retail, logistics, customer service, and more. Paid work experience opportunities will be provided in partnership with regional employers like hospitals, hospitality groups, IT service providers, and through in-house placements at Working Wardrobes' social enterprises, such as The Hanger Outlets, Donation Center and Career Success Center.

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• Skill-Based Certification/Training Enrollment and Tuition Support Connect participants to a WIOA-approved education or training program, that will lead to attainment of a postsecondary credential or a secondary school diploma during participation in or within one year after exit from the program. These programs will be in high-demand industries (such as construction, manufacturing, IT, culinary arts, and transportation) with up to $1,000 in financial assistance. This financial assistance will help support tuition fees, required supplies such as clothing, tools and equipment. The Career Navigator will assist the client in reviewing, selecting and enrolling in the certification program by accompanying on tours of the facility and attending enrollment sessions. If a GED is required for enrollment but not yet earned, the Career Navigator will help participants enroll in alternative education programs to obtain it prior to enrollment in a postsecondary education program, leveraging partnerships with Santa Ana Community College Continuing Education programs.
• Offer Wraparound Supportive Services and Resources
Address barriers such as transportation, food insecurities, and financial instability by providing resources like gasoline debit cards, bus passes, identification assistance, background checks, grooming products, and Working Wardrobes' signature professional wardrobing services with the support of volunteer Personal Stylists located at its Wardrobe Center. Offer personalized referrals to community resources to ensure a holistic approach to career development.
• Job Search Navigation Support
Collaborate with local employers, employment agencies, and chambers of commerce to connect participants with job openings in their desired field of interest after they've completed 70 hours of work experience. Includes connecting participants to hiring events, career fairs, and networking opportunities to enhance participants' chances of securing employment and establishing a sustainable career path. • Ensure Long-Term Success through Follow-Up Services
Provide follow-up support for at least 12 months post-program to ensure participants are maintaining employment and progressing in their careers. Career Navigators will reach out to clients quarterly to check-in on employment status, continued or new barriers and additional skill development needs. Offer continued access to workshops, career coaching and linkages to community resources to address challenges and encourage ongoing career development.

By achieving these objectives, the Rebuilding Careers Program for Young Adults will help underserved youth in Santa Ana overcome barriers to employment and education, providing them with the skills, experience, and support necessary for long-term career success.

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3. Population
A. Working Wardrobes will serve a total of 20 youth through the Rebuilding Careers Program for Young Adults. These participants will be out-of-school youth, ages 16-24, who face significant barriers to entering the workforce.

B. The youth served will be between the ages of 16 and 24. Youth ages 18 to 24 will primarily be placed at off-site host agencies for work experience to help remove any barriers partners may have in working with under aged youth. Youth ages 16-24 will be eligible to gain work experience at Working Wardrobes social enterprise locations.

C. In addition to meeting WIOA youth eligibility requirements, Working Wardrobes will ensure that at least 25% of the total participants are either justice-involved, homeless and/or foster youth. In addition, participants must demonstrate a commitment to full engagement with the program. This will be assessed through their participation in an initial intake assessment and program orientation, which will ensure they understand the program's requirements and are prepared to benefit from the services offered.

D. Working Wardrobes will identify prospective participants by leveraging its extensive network of referral partners, including mission-aligned organizations serving transitional-age foster youth, youth experiencing homelessness, and justice-involved youth. These partners will help ensure that eligible youth, who require additional support to succeed in both their educational and employment goals, are referred to the program. Additionally, Working Wardrobes will recruit prospective participants through its core Rebuilding Careers workforce skills training program, identifying youth seeking to enroll in its services who would benefit from this specialized support. To further extend outreach, Working Wardrobes will continue to collaborate with OC Probation and Parole established through Working Wardrobes' current contract with the City of Santa Ana, the Prison to Employment, P2E program to engage probationary youth, as well as outreach to sober and transitional living centers like Health Right 360 and Nancy Clark (The Recovery Center). The organization will also seek referrals from existing youth-serving partners with established relationships, like Sunburst Academy, an alternative, military-based educational program that works with low-income youth, OC Department of Education ACCESS programs, Youth Guidance Center and Simon Scholars Foundation that offers leadership programs for youth, all of which have received workforce readiness services from Working Wardrobes.

Recruitment efforts will be focused on the recognition that Working Wardrobes has identified out-of-school youth as an underserved population, as many fall outside the services of existing youth program collaborators. While many of Working Wardrobes' youth-focused community partners serve in-school youth, some young people are left without support when they no longer qualify for or are not a good fit for these programs. A direct referral to an alternative program like Rebuilding Careers for Youth enables partners to connect out-of-school youth to comprehensive case management services, providing the support needed to achieve their career goals.

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E. The Career Navigator will recruit the targeted youth populations through participation in OC PACT (Parole and Community Team) meetings, engagement with the Youth Council Network, monthly community tours, attendance at resource fairs, and program presentations to new and existing community partners. Working Wardrobes will create outreach flyers marketing the program and share them with over 185 partners.

F. Included as Attachment J is a Letter of Support from Simon Scholars. Although Simon Scholars primarily serves in-school youth, they can speak to the benefits their clients have experienced after participating in similar programming, including wardrobing services, and workshops.

G. Working Wardrobes' recruitment plan to enroll 80% of youth by the 2nd quarter of the program (December 31, 2025) includes a multi-faceted approach: participation in OC PACT meetings, engagement with the Youth Council Network, monthly community tours, attendance at resource fairs, and program presentations. Referral forms will be accepted from partners or through self-referrals. Staff will conduct a screening phone call to evaluate basic eligibility.

Eligible youth will then be invited to weekly orientation sessions, where they will learn about the program and complete the pre-application intake forms. The Career Navigator will establish a small cohort of participants, once WIOA approved, to begin the five part workshop series. This cohort model has been shown in similar programs, to provide a peer support environment that helps the participants stay connected and motivated.

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4. Assessment
A-8. A multi-step assessment process will be implemented to ensure a comprehensive evaluation of each youth participant. The TABE assessment will be completed prior to enrollment, with approval from the Service Navigator. After enrollment, additional career assessments will be conducted using O*Net Interest Profiler by the Bureau of Labor Statistics and Eureka.org, including tools like True Colors and Micro-skills assessments. These assessments will evaluate soft and hard skills, career interests, and learning styles to better match participants with suitable training and career pathways. Upon enrollment, clients will have the opportunity to connect with a volunteer Career Coach who will assist them in taking the additional career assessment. For youth who know what job and/or industry they are interested in, they will be offered the O*Net Interest Profiler. This resource offers a deep dive into specific jobs based on the results of the assessment that include skills and training requirements, common job duties, median salary range by location and local training programs.

For youth that need more direction, they will be offered other assessments like True Colors and Micro-skills. Once complete, the Career Navigator will help youth explore career pathways and set goals. Using the Eureka platform, participants will take assessments to gauge their work and communication styles, identifying natural skills despite limited work experience. Clients will have access to the platform throughout the program to complete additional assessments.

C. Youth, especially those from low-income households and underserved communities, face significant barriers to employment that limit their access to opportunities compared to their more advantaged peers. These challenges include limited exposure to high-demand career pathways, economic instability, and lack of resources, making it hard to pursue stable employment. Limited access to postsecondary education and family knowledge about higher education and vocational training add further obstacles, leaving many without the tools or guidance to improve job prospects. The absence of career mentorship compounds these issues, leaving young adults without role models to navigate the job market. These systemic barriers prevent youth from securing stable, well-paying jobs, perpetuating cycles of underemployment, economic hardship, and reduced social mobility. Over time, this increases reliance on public assistance and limits upward mobility, creating a cycle difficult to break without targeted interventions.

D. To address the barriers youth face, Working Wardrobes draws on its extensive experience serving underserved populations, with nearly half of its clients being youth. Core services offered to both youth and adult clients include one-on-one career assessments, personalized employment plans, resume building, job search strategies, and connections to secondary education, skill-based certifications, and life skills training. These services are delivered at the Career Success Center in Santa Ana, supported by trained Career Navigators, volunteer Career Coaches with HR/hiring experience, and Job Developers who help clients build the skills and confidence needed for successful job searches. The organization's paid Work Experience (WEX) program is in early development, with a pilot program showing positive impacts for clients.

Working Wardrobes integrates these services and WEX programming into the Rebuilding Careers Program for Young Adults, providing targeted support to help out-of-school youth EXHIBIT 2

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overcome barriers and enter pathways to quality, living-wage employment.

5. Paid & Unpaid Work Experience
A. The Rebuilding Careers for Young Adults program will provide participating Santa Ana out-of­ school youth with valuable paid work experience in high-demand industries such as manufacturing, information technology (IT), hospitality/tourism, and healthcare. Working Wardrobes will partner with employers in these sectors to offer participants up to 70 hours of paid work experience, including paid workforce readiness training. A total of 20 youth will be enrolled in the program.

Working Wardrobes has begun discussions with prospective work sites and employers across various industries to provide paid work experiences for youth ages 18-24 enrolled in the program. Participants aged 16-24 who need more general work experience will be matched with roles relevant to their interests and strengths within Working Wardrobes' social enterprise division. If awarded, Working Wardrobes will submit Letters of Commitment from work site partners to the City of Santa Ana, confirming their support for this aspect of the program. To source work site opportunities, Working Wardrobes will leverage its Board of Directors, which represents a diverse range of industries in Orange County, along with corporate partners, prominent funders in healthcare and finance, and volunteer professionals from the B-Unbound mentorship platform. Potential host site partners include regional hospitals, logistics companies, and IT service providers. Additionally, the program will utilize Working Wardrobes' social enterprise division-including The Hanger Outlets, the Donation Center, and the Career Success Center-to offer in-house work experiences in retail, logistics, customer service, and operations, aligned with participants' interests.

B. The Career Navigator will identify and source work experience opportunities with employers and community partners who offer a safe and supportive learning environment for program participants. The Career Navigator will provide each host site with clear learning objectives and guidelines focused on helping youth develop transferable soft skills, such as: teamwork, problem solving, communication, decision making, and time management. Additionally, the Career Navigator will support participants by facilitating informational interviews with both entry-level and managerial staff at work sites, giving them deeper insights into skill-based roles and potential career pathways the paid work experience can lead to.

Host sites will provide participants with project-based work, either independently or as part of a team. Each youth will receive constructive feedback from their host site supervisor at two key stages:

1. A midpoint evaluation to identify strengths and areas for growth.

2. A final evaluation to assess overall performance and development.

Participants will also complete a self-assessment at the end of their internship, reflecting on their personal growth, performance, and the overall internship experience.

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D. Working Wardrobes will prioritize pairing participants with paid work experience opportunities that align with their interests and are relevant to the WIOA-approved, skill-based certification and training programs they are or planned to be enrolled in. The Career Navigator will conduct assessments and collaborate with youth participants to identify their career interests. The Career Navigator will also perform targeted outreach to employers in industries that complement these interests, as well as related certification pathways.

E. As previously noted, prospective host site partners may include regional hospitals, logistics companies, and IT service providers. Attachment K outlines the affiliations of Working Wardrobes' Board of Directors, who will be engaged to arrange worksite opportunities within their respective workplaces. Additionally, Working Wardrobes will leverage the Supportive Mentors that have volunteered to participate through the B-Unbound platform that offers career exploration opportunities to Working Wardrobe clients These individuals span from a variety of industries including healthcare, finance, and entrepreneurial businesses.

F. Working Wardrobes is actively securing commitments from employers. While letters are not available for inclusion at the time of this submission, they can be provided upon receipt of the Notice of Intent to Award. Working Wardrobes has established partnerships with several employers and is in the process of finalizing commitments to this project.

G. Working Wardrobes will submit its Work Experience policy within ten (10) days of receiving the Notice of Intent to Award.

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6. Alternative Secondary School Services
A-B. Not applicable to the Rebuilding Careers Program for Young Adults. However, Working Wardrobes is able to provide referrals to OCDE ACCESS programs by leveraging its existing partnership. The organization has been providing four Career Success Weeks per year for the past three years as part of this collaboration. These Success Weeks consist of a a workshop series and a wardrobe experience, with one of the weeks held at Sunburst Academy, a military­ based alternative education program. Working Wardrobes can make referrals to both of these programs to further support the youth served.

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7. Preparation for Postsecondary Education and Training A. The Rebuilding Careers for Young Adults program equips participating youth with the skills and resources necessary for high-wage careers through career exploration, mentorship, and connections with Supportive Adults in high-demand sectors. Through these mentors, participants will be exposed to industries offering an average starting wage of $23/hour and long-term growth potential, including healthcare, IT, manufacturing, hospitality, and logistics.

They will be connected to WIDA-approved education and training programs in these high­ demand fields, such as construction, manufacturing, IT, culinary arts, and transportation, leading to the attainment of a postsecondary credential or secondary school diploma. These programs will provide up to $1,000 in tuition assistance to cover costs like tuition, tools, clothing, and equipment. The Career Navigator will assist participants in selecting and enrolling in the appropriate certification programs, offering support through facility tours and enrollment sessions. If a GED is required but not yet obtained, the Career Navigator will connect participants to alternative education programs, such as those through Santa Ana Community College Continuing Education, to ensure they meet enrollment prerequisites.

B. The Career Navigator will assist participants in identifying and enrolling in WIDA-approved postsecondary credential or secondary school diploma programs that align with their career goals. Through its other City of Santa Ana-funded contract {Prison to Employment program), Working Wardrobes has successfully helped clients enroll in programs at institutions such as North Orange County Education (NOCE), Santa Ana College, Health staff Training Institute, H.B.

CDL Training (Driving School), CTM Welding Training & Certification, and more. Working Wardrobes will leverage these established partnerships to identify suitable programs for out-of­ school youth.

C. The Career Navigator will work with participants to create individualized employment plans based on each youth's career interests, strengths and assessments. For clients uncertain of their career path, the program will provide access to the B-Unbound platform (b-unbound.org), connecting participants with volunteer mentors from high-demand industries. Mentorship activities between participants and B-Unbound Supportive Adults include:
• Informational interviews.
• "A day in the life" workplace tours and job shadowing. • Passion and skill-building exercises.

Upon being matched in the B-Unbound platform, participants will have six months to access the platform and request up to 5 mentorship connections. The Career Navigator will ensure the mentorship is a good match and assist with navigating the platform, coordinating meetings, and fostering connections. Supportive Adults working with minors will undergo a background check before starting mentorship activities.

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D. The Rebuilding Careers for Young Adults program prepares youth for postsecondary education and training through:
• Workforce Readiness Training: Offering critical skills like time management, communication, professionalism, resume, job search and interviewing skill building. • Mentorship and Networking: Connecting youth to volunteer HR-subject matter expert Career Coaches and industry mentors through B-Unbound who can guide them in selecting the right educational pathways, such as certifications or degrees. • Application and Enrollment Support: The Career Navigator helps youth identify appropriate education or training programs and guides them through the application process.
• Transition Assistance: Connecting participants with job leads and internships to ensure a smooth transition from education to employment.
• Connection to WIOA-Approved Certification/Training: Working with the Career Navigator to connect youth to WIOA-approved certification/skills-training providers for further education and training opportunities, as well as providing up to $1,000 for tuition to cover these programs.

E. As part of the program, participants will receive support in identifying an industry or career path of interest and will work with their Career Navigator to find relevant WIOA-approved skill­ based training opportunities for enrollment. The Career Navigator will collaborate with the WIOA Service Navigator to confirm pre-approved certification programs. This will include but not limited to certifications like, Clinical & Administrative Medical Assistant, Dental Assistant, Truck Driving Certification, Comp Tia+ Certification. Each youth will have $1,000 allocated within the program budget to cover certification costs. If the cost of the program exceeds $1,000, Working Wardrobes will partner with WIOA to explore additional funding opportunities to cover the difference including scholarships and Pell Grants. Participants may enroll in and earn certificates during the program while gaining paid hands-on experience aligned with their interests and strengths, with some potentially enrolling in additional training following the conclusion of their paid work experience.

F. Research supports that the industries to be targeted by the program are among the fastest­ growing in the U.S. with strong job prospects:
• Healthcare: Expected to add 2.4 million jobs by 2029 (Bureau of Labor Statistics, 2021). • IT: Demand for skilled workers expected to grow by 11% from 2019 to 2029 (Bureau of Labor Statistics).
• Manufacturing: Advanced manufacturing and automation are driving demand for skilled workers.
• Hospitality & Tourism: Offering robust opportunities, especially in customer service, management, and logistics roles.

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G. Letters of Intent from training agencies are not applicable, as the program will refer participants to training programs but will not formally partner with them.

8. Tutoring
For youth who are identified as basic skills deficient (scoring 8.9 or below on the TABE or CASAS assessments), the Rebuilding Careers for Young Adults program will refer them to tutoring or remedial training services as required by WIOA guidelines. Specifically, the program will connect youth to the North Orange Continuing Education (NOCE) Basic Skills & Learning Center, which offers academic support, including free tutoring in reading, writing, and math. NOCE's services are well-suited to meet the needs of youth seeking to improve their foundational skills in preparation for career training and postsecondary education.

In addition to NOCE, the Rebuilding Careers for Young Adults program will leverage its existing network of local resources, such as the OCDE Access program, to provide further academic support where necessary. This partnership will allow the program to ensure that all youth have access to tutoring resources that are aligned with their individual needs and learning styles. The program's Career Navigator will support youth throughout the tutoring process, helping them navigate enrollment and access the appropriate resources. The Career Navigator will work closely with tutors and educators to track progress and ensure that youth are receiving the necessary support to overcome academic challenges. By connecting participants to these tutoring resources, the Rebuilding Careers for Young Adults program ensures that all participants are well-equipped with the literacy and numeracy skills needed to succeed in training, education, and future employment opportunities.

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9. Mentoring
1-J. The Rebuilding Careers for Young Adults program will offer mentoring support through both the B-Unbound mentorship platform and in-person career coaching. As previously outlined, B­ Unbound connects participants with adult mentors, known as "Supportive Adults," in their fields of interest. Facilitated by the Career Navigator, the platform allows youth to engage in job shadowing, mock interviews, guided discussions, and personalized career coaching through up to five interactive sessions. These sessions will provide insights into industries such as healthcare, finance, and green jobs, helping youth develop professional skills and connections for workforce navigation.

Participants will also receive ongoing support from volunteer Career Coaches with HR-related experience, who assist with resume building, interview skills, labor market analysis, and career opportunity identification. The program's Job Search Lab at the Career Success Center in Santa Ana offers essential resources like computers and printers, enabling youth to create resumes, research job opportunities, and access the tools necessary for a successful job search.

K. For youth facing challenging obstacles such as family dysfunction, mental health issues, homelessness, low self-esteem, probation, gang involvement, or parenting issues, the program will provide holistic support by connecting them to specialized resources. The Career Navigator will assess each participant's individual needs and, where appropriate, refer them to local organizations offering targeted services. These may include behavioral health organizations such as NAMI-OC, Peer Voices, and Waymakers, which provide mental health support, as well as programs like H.I.R.E, which serves justice-involved youth with reintegration and personal development resources.

L. The Rebuilding Careers for Young Adults program will also provide referrals for drug and alcohol counseling. Participants who need support in this area will be connected with sober living facilities, such as Nancy Clark, as well as detox services. The program maintains a network of nonprofit case managers who collaborate and share resources through online platforms and monthly meetings, ensuring that youth have access to the comprehensive guidance and counseling they need to address any substance use challenges they may face. By offering these support services, the program ensures that youth are not only prepared for their future careers but are also equipped to overcome personal challenges and thrive in all areas of their lives.

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10. Workshops
M. The Rebuilding Careers for Young Adults program will offer a variety of workshops designed to help youth build the skills necessary for career success. These workshops will be provided through a combination of in-person sessions and self-paced learning, offering a comprehensive learning experience. The workshops will be conducted at the Working Wardrobes Career Success Center in Santa Ana, with a total of 10 workshops scheduled throughout the program term, with workshop topics including You've Got Skills/O*Net Career Assessment, Navigating Success in the Workplace, Power of Your Image (professional branding), Resume/Job Search Strategies, Mock Interviewing. In addition, participants will have access to two self-paced learning exchange platforms that offer additional workforce readiness and professional skill building courses. Participants will have access to both the FUBU and Accenture sponsored platforms for the duration of the program. Through these workshops, the Rebuilding Careers for Young Adults program will provide youth with a well-rounded skill set to excel in both their personal and professional lives, these workshops will include:
• Financial Literacy/Budget Management: In partnership with board members and volunteers from local banks like U.S. Bank and Sunwest Bank, the program will offer workshops covering essential financial skills, such as budgeting, credit management, saving for the future, and navigating financial challenges. These sessions are designed to empower youth with the knowledge to manage their finances responsibly, setting them up for economic independence and long-term career success. • Analytical Skills at the Workplace: Participants will gain valuable analytical skills needed in the workplace through access to the self-paced WW Learning Exchange curriculum, sponsored by Accenture and FUBU. This curriculum will focus on developing critical thinking, problem-solving, and decision-making abilities, all of which are essential for success in any industry. Participants will have the opportunity to build these skills in a flexible, self-paced learning environment, equipping them to tackle complex workplace challenges with confidence.
• Professional Communication Skills (Verbal, Written, Physical): All workshops will incorporate activities to enhance both written and verbal communication abilities.

Additionally, participants will have access to the self-paced WW Learning Exchange curriculum, sponsored by Accenture and FUBU, providing further opportunities to build professional communication skills for success in the workplace. • Navigating Success in the Workplace: The objective of this workshop is for participants to learn the necessary life skills needed when joining a new workplace. This includes understanding employer and employee expectations, identifying new work culture norms like communication styles and appropriate behavior, and managing outside life EXHIBIT 2

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experiences while learning a new role or job.
• Power of Your Image: The goal of this workshop is to help participants distinguish between personal and professional image and understand how each impacts both the job search process and success after securing a position. Participants will learn the components of a professional brand, including appearance, communication style, online presence, reputation, and work ethic. In this session, they will craft an Elevator Pitch, practice professional greetings, and learn basic professional language skills. • You've Got Skills/O*Net Interest Profiler: The objective of this workshop is for participants to learn the difference between soft vs. hard skills and begin to self-identify their natural and learned talents as a starting point to crafting the Story of You! Participants will be introduced to the ON et Online website that utilizes national and local data from the U.S. Department of Labor to provide comprehensive information about a vast range of positions and industries. A facilitator will help participants navigate the website, use the ONet Interest Profiler to take a career assessment, and select and deep dive into their top 3 career interests.
• Building Blocks of a Resume/Job Search Strategies: The objective of this workshop is to learn the purpose of a resume, identify the key sections, learn how resumes are processed in an applicant tracking system (ATS), and start to draft the professional summary or objective using the self-identified skills from the previous workshop.

Participants will gain practical tips for creating clear, concise resumes that are effectively written and optimized for success when submitted through applicant tracking systems.

Participants will also learn strategies for researching desired careers, maximizing network opportunities, and setting up effective communication systems. • Mock Interviewing, The objective of this workshop is to learn the basics of how to prepare before, during, and after an interview, including developing success stories for some of the most commonly asked behavioral interview questions. In this session, participants will use tools like the S.T.A.R. method to write stories utilizing their previously identified skill set, elevator pitch, and work/life experiences. This interactive workshop will provide a supportive space for participants to practice interviewing, utilizing an interview feedback form that offers the interviewer the opportunity to provide constructive feedback on presentation, communication, and storytelling.

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11. Will your agency provide Civic Engagement or Leadership Development A. Working Wardrobes will not provide a civic engagement opportunity or leadership development opportunity for participating youth.

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12. Supportive Services
The program will offer a range of supportive services to ensure youth have the necessary resources to overcome barriers and achieve their employment goals. These services include transportation assistance, such as gasoline debit cards and bus passes, to help participants attend interviews, job training, and other employment-related opportunities. Additionally, the program will provide support for essential incidental needs, such as obtaining identification or credentials, covering background check costs, and professional grooming. These services are designed to help participants address barriers to employment, making it easier for them to secure and maintain jobs.

To further support their professional growth, each participant will participate in Working Wardrobes' signature wardrobing experience in a department like Wardrobe Center located in the Career Success Center. Youth will receive a professional outfit, including a suit, shirt or blouse, shoes, and accessories, to help them make a strong impression during interviews and on the job. The Wardrobe Specialist will provide personalized assistance, ensuring that each participant receives an outfit that aligns with their professional needs and goals. These supportive services are crucial for empowering youth to succeed in their career pursuits.

Working Wardrobes' Supportive Service Policy will be included as Attachment N.

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13. Incentives
A. To support youth retention and goal achievement post-program exit, Working Wardrobes will offer incentives during the follow-up period. Participants who secure employment will be eligible for a gift card incentive. To receive it, they must submit required documentation, including a completed form, a client testimonial, and a copy of their first paycheck. The incentive can be distributed at any time within the 12-month follow-up period, depending on when employment is obtained.

B. An Incentive Policy will be provided within ten (10) days after receipt of the Notice of Intent to Award.

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14. Follow-Up Services
A. All youth participants will receive follow-up services for a minimum of 12 months after exiting the program (option to complete virtual or in-person at Career Success Center). This begins with an exit survey that includes a client testimonial and feedback about services upon exit. After exiting the program, clients will still receive updates about job opportunities, resources and Working Wardrobes events through a period email distribution newsletter. Clients may also request to utilize the Job Search Lab located at the Career Success Center to access the computers and resource library. The Career Navigator will conduct quarterly check-ins for one year post exit. These services will be personalized to each participant's needs and include ongoing support to help them maintain employment, pursue further education, and address any challenges they may encounter in their career journey.

B. The Career Navigator will continue their case management and serve as the primary point of contact, offering personalized coaching and mentoring throughout the follow-up process. This continuous support will help participants address any challenges they encounter in areas such as job retention, career advancement, and further education. By offering tailored guidance, the Career Navigator will ensure that participants stay on track to achieve their long-term goals.

This may include connecting them to resources that will help remove newly discovered barriers to completing certification programs and/or maintaining employment.

C. Each participant's progress will be accessed post-program through quarterly follow-ups. The Career Navigator will track key performance indicators, including employment status, job retention, career advancement, and continued education. A series of questions will be asked during the quarterly follow-ups and captured in Working Wardrobes' CRM, Casebook.

Participants will be engaged in goal-setting discussions during each follow-up, ensuring that they are progressing toward their personal and professional milestones. The program will ensure that all youth meet the performance indicators by providing consistent support and adjusting services as needed to address challenges or barriers that may arise during the follow­ up period.

D-E. To encourage youth retention and goal attainment, the program will provide incentives during the follow-up period. Each participant will be eligible for an incentive in the form of a gift card once they secure employment. To receive the incentive, participants must submit documentation that includes a completed form, a client testimonial, and a copy of their first paycheck. The incentive will be distributed at any point within the 12-month follow-up period, based on when employment is obtained. These incentives are designed to reinforce positive outcomes and encourage continued engagement in the program.

Additionally, participants will maintain access to Working Wardrobes' ongoing services as needed, such as career coaching, workshops, and self-paced learning platforms. By providing continued access to these resources, the organization ensures that participants receive the EXHIBIT 2

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necessary tools and guidance to thrive in their professional lives, leading to sustained success in their careers.

15. WIOA Performance Indicators

1. Percent of participants in education or training or unsubsidized employment during the 2nd quarter after exit.

Working Wardrobes anticipates that 70% of the 20 enrolled participants will participate in education, training or unsubsidized employment during the 2nd quarter after exit. A 12-month follow-up ensures outcomes are tracked during the critical second quarter after program exit.

Ongoing contact and wraparound support help participants successfully retain employment or remain enrolled in education or training programs.

2. Percent of participants in education or training or unsubsidized employment during the 4th quarter after exit.

Working Wardrobes anticipates that 65% of the 20 enrolled participants will participate in education, training or unsubsidized employment during the 4th quarter after exit. Employment tracking will continue through the fourth quarter, with ongoing support from the Career Navigator. Employment status and education progress are monitored, and assistance is provided for career advancement, certifications, or reemployment as needed.

3. Document the median earnings of participants in unsubsidized employment during the 2nd quarter after exit.

Wage data will be collected through participant surveys, and state wage records. This information allows accurate calculation of median earnings for participants employed during the second quarter after exit, helping assess program impact and inform future employer partnerships.

4. Percent of participants who obtain a recognized postsecondary credential or secondary diploma during participation or within 1 year after exit.

Working Wardrobes anticipates that 67% of the 18 participants who are enrolled in postsecondary credential or secondary diploma programs will attain certification and/or diploma. Staff assist participants with exam preparation, credentialing application processes, and provide barrier removal (e.g., transportation, childcare referrals). Working Wardrobes' follow-up services extend credential support beyond program exit to maximize postsecondary attainment.

5. Percent of participants achieving measurable skill gains during education/training leading to a credential or employment.

Working Wardrobes anticipates that 67% of the 18 participants who are enrolled in postsecondary credential or secondary diploma programs will achieve measurable skill gains during education/training. Skill gains are tracked using as least one of the five MSG measures, which include Educational Functioning Level, secondary school diploma, transcrpt/report card, EXHIBIT 2

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progress towards established milestones and skills progression. Each participant's measurable skills gains are documented to ensure progress toward employment or credentialing goals.

6. Effectiveness in serving employers.

Working Wardrobes' builds relationships with local businesses to align employer workforce needs with participant skills. The organization will collect feedback on job readiness, retention, and satisfaction, using it to adjust training offerings and develop sector-specific opportunities based on labor market trends.

Working Wardrobes will measure its effectiveness in serving employers by tracking the retention of employer partnerships and feedback received. Specifically, the organization will assess retention in the 2nd and 4th quarters after exit through quarterly check-ins conducted by the Career Navigator, who will also gather employer feedback. Additionally, Working Wardrobes will monitor how many participants secure employment with the same employer either during their work experience or upon hire.

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17. Fiscal Competency
A-B. Working Wardrobes uses a structured process to capture and report fiscal data. All financial transactions are logged into a centralized financial management system. The Career Navigator documents and tracks requests, approvals, and payments for Participant Tuition Assistance, Incentives and Supportive Services. This ensures that all payments comply with budget limits and eligibility criteria. Financial reports are generated regularly to assess expenditure trends, track costs, and maintain transparency. Working Wardrobes' HR management system, Rippling will be used to track time, attendance and compensation for the WEX program. A copy of the organization's procurement policies and procedures will be provided as Attachment P.

C. Working Wardrobes ensures compliance with government-funded programs by understanding all contract requirements, maintaining accurate documentation, and conducting regular reviews of service and financial data. The organization uses financial management software to track expenditures, monitor budgets, and ensure fiscal accountability. Program staff follow strict guidelines for approving and issuing payments. During the paid work experience, participants will track time and attendance through a system aligned with Working Wardrobes' financial management system. They will also use the HR management system, Rippling to access their schedule, sign in/out, and track bi-weekly compensation. Employer host sites will use a physical timesheet, which is reviewed, signed, and returned weekly. The Career Navigator will regularly review these logs for accuracy, and a form (Attachment Q) is provided for tracking and submitting weekly hours for approval.

D. The invoicing process starts with the Career Navigator submitting payment requests, which are reviewed by the Client Services Manager and approved by the Director of Client Services.

Payments are made via company checks or credit cards to service providers. Program staff, trained in financial management, ensure compliance with fiscal guidelines. The Chief People and Operations Officer oversees accounting, with invoicing handled by a Senior Accountant and supported by a fractional CFO from Fohrman & Fohrman, Inc. The Career Navigator, Wardrobe & Inventory Specialist, and Career Development Coordinator manage data collection and internal monitoring, collaborating with the accounting team to resolve any issues.

E. Working Wardrobes maintains financial stability through a diversified funding base, including individual donations, corporate sponsorships, foundation grants, and earned income from program services. This model ensures resilience and the ability to continue providing high­ quality services despite fluctuations in WIOA funding.

F. A substantial portion of the total grant budget is allocated to youth services, including paid work experience, training, supportive services, and tuition support. The remaining funds cover overhead and administrative costs. All expenditures are monitored for alignment with program goals. Payments for Participant Incentives, Tuition and Supportive Services, including gasoline debit cards and bus passes, are issued via company checks or credit card to service providers, with no direct payments to participants. Supporting documentation, such as a supportive EXHIBIT 2

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service request form signed by the participant, Career Navigator and Client Services Manager, invoices and receipts, will be collected and reviewed for compliance with program guidelines.

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1st
2nd
3rd
4th
X
X
X
X
X
YSPN MEMBER PERFORMANCE PLAN 2025-2026
Working Wardrobes

WIOA YOUTH POPULATION
Youth Population Ages # of Youth to be Served
In-School 16-18 0
Out-of-School (75% minimum) 16-24 20
TOTAL NUMBER OF YOUTH TO BE SERVED 20

PROJECTED ENROLLMENTS & EXPENDITURES
{NOTE: 100% OF YOUTH MUST BE ENROLLED BY 2No QUARTER-DECEMBER 31, 2025) # of Enrollments Estimated Expenditures per Quarter Quarter per Quarter 5 (100% Enrollment Required) 10
5 TOTAL
14 WIOA ELEMENTS
mark a "x" next to the elements provided in your
program

1. Tutoring, study skills trai ning, dropout prevention strategies

2. Alternative secondary school services or dropout
recovery

3. Paid & unpaid work experience that have
academic and occupational components, which may
include: summer employment, pre-apprenticeship ,
internships & job-shadowing, or On-the-Job tra ining
(20% of funds must be used for this element)

4. Occupational skills training- priority for
recognized credentials aligned with sectors in
demand

5. Education offered concurrently with workforce
preparation activities

6. Leadership development, community service &
peer-centered activities

7. Supportive Services

EXHIBIT B
$50,000
$100,000
$50,000
$200,000

PERFORMANCE MEASURES
{Projected Benchmarks subject to change
Baseline=BL )

1. % of Participan ts who are in educatio n/training,
or in unsubsidized employment during the 2nd
quarter after exit
Benchmark: 67.7~

2. % of Participants who are in education/t raining,
or in unsubsidized employment during the 41h
quarter after exit
Benchmark: 65~

3. The median earnings of Participants in
unsubsidized employment during the 2nd quarter
after exit
Benchmark:$4300
*Pending fu rther State and Federal guidance.

4. % of participants who, during the program, are
in educatio n or training that leads to a recognized
postsecondary credential or employmen t AND who
are achieving measurable skill gains
Benchmark: 58%
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X 8. Adult mentoring
X 9. Follow-up services for not less than 12 months
after exit (required)

10. Comprehensive guidance & counseling drug &
alcohol, etc.

X 11. Financial literacy

12. Entrepreneurial skills training
X 13. Labor marker Information-career awareness and
exploration
X 14. Activities to help youth prepare for and transition to postsecondary education

EXHIBIT B
•Pending further State and Federal guidance.
s. % of Participants who obtain a recognized
postsecondary credential or secondary diploma
during participation OR within 1 year after exit
Benchmark: 50%

6. Effectiveness in serving employers
Benchmark: .l!.b:".
*Pending further State and Federal guidance.
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COMPLAINT HANDLING

UNDER THE
Workforce Innovation Opportunity Act
Santa Ana Local Workforce Development Area
Revised May 20, 2019

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I.

Table of Contents
Information Regarding Complaints. ________________ 3
A. Nondiscrimination and Equal Opportunity Complaints. ________ 3

1. Policy Statement. ___________________ 3

2. Civil Rights, _____________________ 4

3. Nondiscrimination laws under WIOA. _____________ 4

4. How to File Your Complaint. ________________ 5
B. Criminal Complaints ___________________ 6
II. General Procedures for Handling Non-Criminal Violations of the Act. _____ 6 Ill. Procedures for Handling Complaints at the LWDA Level. _________ 8 IV. Procedures for Handling Complaints at the State Level. _________ 12 V. Procedures for Handling Discrimination Complaints by Participants. _____ 15 VI. Procedures for Handling Disability Complaints by Participants. _______ 17 GLOSSARY OF WIOA TERMS. __________________ 20
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I. Information Regarding Complaints
A. Nondiscrimination and Equal Opportunity Complaints

1. Policy Statement
In carrying out the purpose of the Workforce Innovation Opportunity Act (WIOA), the City of Santa Ana Local Workforce Development Area (LWDA) will establish programs to prepare youth and unskilled adults for entry into the labor force and to afford job training to those individuals facing serious barriers to employment. Every effort will be made to provide services necessary for eligible individuals to obtain productive employment.

In implementing WIOA, all contractors in the Santa Ana LWDA will foster equal opportunity and non-discrimination, as provided in State and Federal equal opportunity and non-discrimination laws including, but not limited to:
• Title VI of the Civil Rights Act of 1964
• Title VII of the Civil Rights Act of 1964
• The Age Discrimination Act of 1975, as amended
• Section 503 of the Rehabilitation Act of 1973
• Section 504 of the Rehabilitation Act of 1973
• Title IX of the Education Amendments of 1972
• Section 188 of the Workforce Innovation Opportunity Act of 2014 In keeping with our commitment, no individual shall be excluded from participation in, denied benefits of, subjected to discrimination under, or denied employment, in the administration or of in connection with any WIOA funded program because of race, color, religion, sex, national origin, age, disability, or political affiliation or belief.

Participation in programs and activities financially assisted in whole or in part under WIOA shall be open to citizens and nationals of the United States, lawfully admitted permanent resident aliens, lawfully admitted refugee, parolees, and other individuals authorized by the Attorney General to work in the United States.

No individual will be intimidated, threatened, coerced, or discriminated against because of filing a complaint, furnishing information, or assisting or participating in any manner in an investigation, compliance review, hearing or any other activity related to the administration ofWIOA.
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Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA) Program is delegated lo the Equal Employment Opportunity (EEO) Officer for the Santa Ana local Workforce Development Area. Equal opportunity and non­ discrimination, however, will only be achieved through leadership and implementation of a viable Affirmative Action Equal Opportunity Program.

2. Civil Rights
No one applying for or enrolled in the Workforce Innovation Opportunity Act (WIOA) programs may be discriminated against because of race, color, creed, disability, national origin, sex, age, political affiliation, or beliefs.

This means that - for any of the characteristics listed above:
• You may not be denied the opportunity to enroll in WIOA. • No benefits or services may be denied you for discriminatory reasons. • You may not be segregated or treated any differently from other applicants or participants, while you are being registered, interviewed, counseled or tested; or while you are working or attending classes as part of the program. • You must be provided an equal chance to use all facilities available in the program.
• Fair employment practices must be provided to all staff with regard to recruiting, hiring, transferring, promotions, training, compensation, benefits, layoff, and termination.

You have the right to make a complaint if you feel you have been denied any of the above opportunities. You cannot in any way be penalized for filing a complaint. Your WIOA sponsor has established a mechanism for handling complaints and grievances.

Your complaint must be filed within 180 days. All complaints will be handled confidentially.

3. Nondiscrimination Laws under WIOA
Title VI of the Civil Rights Act of 1964
Prohibits discrimination on the basis of race, color, national origin, or religion.

The Age Discrimination Act of 1975
Prohibits arbitrary discrimination against persons' age 40-70.

The Rehabilitation Act of 1973
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Prohibits discrimination based on disability.

Title IX of the Education Amendments of 1972
Prohibits discrimination in any education or training program or activity receiving federal financial assistance.

OTHER CIVIL RIGHTS LAWS:

Title VII of the Civil Rights Acts of 1964
Prohibits discrimination in employment based on race, color, religion, sex, or national origin in all terms and conditions of employment and establishes the Equal Employment Opportunity Commission as the administrative agency.

White House Executive Order no. 11246 as Amended by Executive Order No. 11375
Creates the office of Federal Contract Compliance and prohibits discrimination based on race, color, sex, religion, or national origin.

Department of Labor Secretary's Order no. 4-73
Prohibits discrimination based on sex.

Equal Pay Act of 1963
Prohibits pay differential solely because of sex.

Emergency Employment Act of 1971
Prohibits discrimination based on race, creed, national origin, political affiliation, or beliefs.

4. How to File Your Complaint
a. Put your complaint in writing.
b. Have it sworn to before a notary public, if possible. c. Provides details that tell what happened, where ii happened and when it happened.
d. Give the name and addresses of all persons who were present or who had anything to do with the matter .
... Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation and citizenship, must be filed within 180 days of the alleged occurrence directly with:
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Director
Civil Rights Center
U.S. Department of Labor, Room N-4123
200 Constitution Ave., NW
Washington, D.C. 20210
Complaints on the basis of disability must be filed within 180 days of the alleged occurrence. These complaints must be filed directly with the WIOA administrative entity. The WIOA administrative entity shall issue a written decision within 30 days of the filing of the complaint. If the complaint is still unresolved, an appeal may be made to the Chief of State Workforce Investment Division Office.

The Department of Labor, the Civil Service Commission, the Equal Employment Opportunity Commission, and many other offices and agencies are committed to assuring equal employment opportunities for all persons. They will protect you.

A case may be taken to court if the other processes do not yield satisfactory results.

You may hire your own lawyer, or if you cannot afford one, the court may appoint one for you.

It is unlawful for an employer, union, or employment agency to punish you or any witness for attempting to present the facts in a case.

B. Criminal Complaints

YOUR CIVIL RIGHTS UNDER THE

WORKFORCE INNOVATION OPPORTUNITY ACT
Santa Ana Local Workforce Development Area
801 W. Civic Center Drive, Suite 200
Santa Ana, CA 92701
(714 )565-2600
In accordance with the WIOA and the implementing code of Federal section 667.600 ....

Federal handling of criminal complaints and report fraud, abuse and other criminal activity. "All information and complaints involving fraud, abuse or other criminal activity shall be reported directly and immediately to the City of Santa Ana and the Secretary of Labor."
II. General Procedures for Handling Non-Criminal Violations of the Act The following procedure is promulgated to meet the requirements of Title 20, of the Code of Federal Regulations, Section 186 through 188 of the WIOA regulations, and Section 181 of the Act (Public Law 105.200: 29 U.S. Code Sec. 2931 et seq.) at the State and LWDA level for the receipt, investigation, hearing, and resolution of complaints by WIOA participants, sub 6 EXHIBITC
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recipients, applicants for participation, or financial assistance, labor unions, community based organizations, or any other persons.

These procedures provide for resolution of non-criminal complaints arising from the operation of the Santa Ana LWDA.

A complaint is defined here as a written expression by a party alleging a violation of the Act, regulations promulgated under the Act, recipient grants, sub agreements, or other specific agreements under the Act, including terms and conditions of employment of such participants in employment training programs. All complaints, amendments and withdrawals shall be in writing. These procedures are intended to resolve matters which concern policies, procedures or action(s) arising in connection with WIOA programs operated by each LWDA grant recipient and sub recipient under the Act.

These procedures shall not be construed as affecting any other available legal remedy outside of the WIOA complaint process (i.e., disputes regarding terms and conditions of employment of any employee who is not a participant), either separately or simultaneously, that a person may wish to pursue in the resolution of a non-WIOA complaint. Also, these procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion Procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion and resolution of any problems outside of and without resort to the formal complaint procedure.

A. The following principles and rules apply to all complaints at all steps of the complaint procedures:

1. All complaints must be made in writing within 180 days of the alleged occurrence, except complaints alleging fraud or criminal activity.

2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or discrimination. Good faith efforts shall be made to informally resolve the complaint prior to the scheduled hearing. Complainants have the right to withdraw their complaints (in writing) at any time prior to the hearing. A complainant may amend his/her complaint to correct technical deficiencies but not to add issues.

3. Complainants shall have the right to be represented at their own expense by person(s) of their choosing at all levels of the complaint process.

4. Upon enrollment into employment or training, participants shall be provided with a written description of these procedures, including notification of their right to file complaints and instructions for filing.

An employer of participants, including private-for-profit employers of participants, may use this or other complaint resolution procedures so long as the participant is informed of the complaint resolution procedure they are to follow and the time frames governing review of complaints are met.
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A "participant", within the meaning of these procedures, is an individual who receives employment-training services under a program funded by Santa Ana LWDA. The Complaint Resolution Procedures contained herein (or the alternative procedures which an employer may use) shall be available to participants to resolve disputes regarding items and conditions of employment of such participants in employment training programs. However, such procedures shall not be used to resolve disputes regarding terms and conditions of employment of any employee who is not a participant. as defined herein.

5. If a complaint does not receive a decision at the LWDA grant recipient level within 60 days of filing the complaint or receives an unsatisfactory decision, the complainant then has a right to request a review of the complaint by the Governor.

6. Complainants must initially file and exhaust LWDA grant recipient/hearing procedures prior to appealing to the State except where the State determines that the LWDA grant recipient's procedures are not in compliance with the State's procedures.

Ill. Procedures for Handling Complaints at the LWDA Level A. Receipt Complaints
Pursuant to the WIOA regulations found at 20 CFR, Section 683.600, the LWDA administrative entities have the responsibility to conduct hearings and resolve complaints made by individuals about the administration of programs in the LWDA. "LWDA level" encompasses LWDA administrative entity and employers to which the administrative entity has delegated the complaint resolution process. The following comprise the guidelines for resolving issues arising in connection with WIOA programs operated by the Santa Ana LWDA including resolutions of complaints arising from actions, such as audit disallowances or the imposition of sanctions taken by the Governor with respect to audit findings, investigations or monitoring reports.

1. Form and Filing of Compliant
Official filing date of the compliant is the date the written complaint is received. The filing of the complaint with the Santa Ana LWDA Equal Employment Opportunity Officer shall be considered as a request for hearing and a decision must be issued within 60 days.

The complaint must be in writing and must be signed and dated. The complaint should also contain the following information:
a. Full name, telephone number, if any, and mailing address of the complainant; b. Full name, telephone number, and mailing address of the agency involved (respondent); c. Clear and concise statement of facts including dates constituting alleged violation; d. What provisions under the Act, regulations, grant or other agreements under the Act, are believed to have been violated;
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e. Remedy sought by the complainant; and
f. If the complainant is a private or public entity or corporation, and not a natural person, the filing of the complaint must be duly authorized by the governing body of such entity or corporation.

The absence of any of the requested information shall not be a basis for dismissing the complaint.

A copy of the complaint must be sent to the respondent and both parties notified of the opportunity for an informal resolution. At each step of the complaint process, the complainant must be notified in writing of the next procedural step.

2. Informal Conference
Informal conferences will be utilized by the Santa Ana LWDA to resolve complaints; however, such informal conferences shall not extend the time within which a decision must be issued after receipt of a complaint. Attempts at informal resolution will commence with two (2) weeks of the date of filing of the complaint. a. The EEO Officer will review the case and ascertain facts prior to the conference so that appropriate resolution can take place at the time of this meeting whenever possible. b. Although the complainant should be encouraged to attend this conference, his/her failure to do so should not preclude his/her right to request a hearing on the matter. c. If mutually satisfactory resolution results and the Santa Ana LWDA concurs, the EEO Officer will write a brief report for the file stating the issues and resolution. The matter shall then be considered closed.
d. If resolution does not result, the complainant shall be provided the necessary information and assistance to request a hearing if he/she so desires.

3. Request for Hearing
a. As in the case of the complaint, the request for a hearing should be put in writing and be filed in person or by mail. A governing board resolution of authorization to appeal should also be submitted when appropriate. The request should be filled with:

Jennifer Sommers
Sr. Personnel Analyst.;:: EEO Officer
20 Civic Center Drive, M-24
Santa Ana, CA 92701
(714) 647-5348
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b. A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of filing of the complaint.

4. Notice of Hearing
Upon receipt of the request for hearing, the complainant and the respondent will be notified in writing of the hearing ten ( 10) calendar days prior to the date of the hearing.

The ten-day notice may be shortened with the written consent of the parties. A decision will be issued by the Santa Ana LWDA within sixty (60) days of the date of filing of the complaint.

The hearing notice shall be in writing and contain the following information:
a. The date of notice, name of the complainant, and the name of the party against whom the complaint is filed.
b. The date, time and place of hearing before an impartial hearing officer. c. A statement(s) of the alleged violation(s)
d. Advise as to where information or assistance may be obtained, and the name, address, and telephone number of the Santa Ana LWDA Equal Employment Opportunities (EEO) Officer who can answer inquiries.

B. Conduct of Hearing
The hearing shall be conducted in an informal manner with strict rules of evidence not applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to enable adjustment to the circumstances presented.

1. The hearing officer shall have complete independence to obtain facts and make decisions. The hearing officer shall be in a position to render impartial decisions and thus should not be subordinate to the Santa Ana LWDA or its sub recipients. The hearing officer will be selected from a list of names on file with the EEO Officer.

2. Full regard must be given to the requirements of due process to insure a fair and impartial hearing.

3. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity should begin the hearing by summarizing the record and the issue and should explain the manner in which the hearing will be conducted, making sure that everyone involved understands the proceedings. Such explanations should be adapted lo the needs of the specific situation. The hearing officer might take testimony under oath or affirmation to give some assurance of veracity to the hearing.
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4. The burden of proof should be reasonable and flexible, dependent upon the circumstances of the case involved. The hearing officer determines the order of proof.

Generally, the party making the complaint has the obligation of establishing his or her case and should be examined first.

5. The party involved should have the right to be represented (at their own expense) if he/she so desires. Other he/she is limited to his/her own abilities and those to the hearing officer in obtaining testimony in the case.

6. It is important that the hearing officer obtain the fullest information for the record. If the parties involved, or their representatives, do not know how to ask the right or pertinent questions in pursuing their right to due process, it shall be necessary for the hearing officer to step in to have all the materials and relevant facts elicited.

7. The practice in informal hearings is generally not to apply strict rules of evidence in obtaining facts. However, the quantity of evidence required to support a decision on an issue should be sufficiently credible that the state (or other appropriate agency), upon reviewing the decision, would conclude that the decision is supported by substantial evidence.

8. The hearing officer should attempt to negotiate a resolution of the issue at any time prior to the conclusion of the hearing.

9. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a recommended decision to the LWDA for final determination. The recommended decision shall be in writing and may be accepted, rejected or modified by the Santa Ana Workforce Development Board.

C. Issuance of Decision
Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWDA shall issue a written decision to all parties by first class mail. The final decision shall contain the following information:

1. The name of the parties involved.

2. A statement of the alleged violation and issues related to the alleged violation.

3. A statement of the facts.

4. The decision and the reasons for the decision.

5. A statement of corrective action, if any, to be taken.

6. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a review of the decision by the State Review Panel.
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D. Record of Hearing
An administrative file containing support documents on the complaint resolution process hearing conducted will be retained by the Santa Ana LWDA. The purpose of a record is to serve as substantiation of the process followed by the Santa Ana LWDA on the resolution of the issues and the results. This information would then be available for subsequent review in the event the matter is raised with the State. Such records must be retained for a three­ year period after the grant has been officially closed out.

The Santa Ana L.WDA's written decision will be included in the record. Evidence received at the hearing, notes by the hearing officer, stenographer's notes and tape recordings may also be used.

E. Establishment of Complaint Procedures
In accordance with Section 683.600, each employing agency including private-for-profit employers of participants under the Act is required to establish a complaint procedure for resolving matters relating to the terms and conditions of employment. Employers may operate their own grievance system or may utilize the Santa Ana LWIDA's established procedures under Section 683.600. At a minimum these procedures must include:

1. Written notice, upon enrollment into employment training services, of the scope and availability of such procedures. Employer's grievance procedures shall be set forth in a written document and must meet the regulation mandate that a complaint will be resolved with sixty (60) days from the date the complaint was filed. A copy of employer's grievance procedure shall be provided to each participant upon enrollment in employment training.

2. Written notice, at the time the grievance is filed, of the procedures under which the grievance will be processed.

3. Written notification of the disposition of the grievance and a written decision shall be issued within thirty (30) days of the filing of the grievance unless a present and long established grievance specifically provides other limits; and

4. Written notification of the participant's right to request a review of the employer's decision by the Santa Ana LWDA and the State Review Panel in accordance with Section 683.600.

IV. Procedures for Handling Complaints at the State Level Section 181 (c) of the Act and the WIOA regulations at 20 CFR, Section 683.600 (d) requires the Governor to establish a State Review process of complaints filed at the LWDA grant recipient level and of complaints initially filed at the State level.

Appeals of decisions issued at the LWDA level including audit disallowances and sanctions shall be reviewed by the State Review Panel. The State Review Panel shall review the record 12 EXHIBITC
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established at the LWDA level and shall issue a decision based on the information contained therein.

Complaints which may be initially filed at the State level will be heard by an independent hearing officer designated by the State Workforce Investment Division (WID). The hearing officer shall conduct a hearing and issue a recommended decision to the State Panel. The recommended decision shall be in writing and may be accepted, rejected or modified by the Stale Review Panel.

A. Form and Filing of Complaint.

1. Request for State Review of LWDA Level Decisions
On receipt of a complainant's request for review because of an unsatisfactory decision, the State shall provide for an independent state review.

2. Filing of Requests for State Review
The Stale Review Panel shall review all LWDA level decisions when a request for review is filed within 10 days of receipt of the adverse decision. Such requests must be filed in writing with the Chief of the WID Office. The request for review should contain the following information:
a. Full name, address, and telephone number of the party requesting the review b. Full name, address, and telephone number of the other party c. A copy of the decision
d. Brief statement of reasons for review or the section of the LWDA decision to be reviewed including regulatory and statutory citations
e. A statement of the relief sought.

3. Complainant Responsibility
It is the responsibility of the complainant to include in the request for review a written statement setting forth the facts presented al the LWDA hearing which support the requested relief.

The Chief, WID, shall mail a copy of the request for review to the other party and to the LWDA. It shall be the responsibility of the LWDA to submit the complete record including a typed record of the hearing to the Chief, WID, within ten (10) days.

B. Conduct of Hearings.

1. Request for Hearing at the State Level
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If no decision has been issued at the LWDA level or the State has determined an audit disallowance or imposed sanctions, the complainant may request a hearing. The hearing officer will then issue a recommended decision to the State's Review Panel for final determination.

2. Filing for Request for Review
The request for a State hearing shall be filed within ten (10) days after LWDA should have issued a decision or ten (10) days after the issuance of the audit disallowance or sanction, The request shall be filed directly with the Chief of the WID in writing and should include the following:
a. Full name, address, and telephone number of the LWDA b. Name, address, and telephone number of the LWDA
c. Copies of complaints made at LWDA level from which no decisions were issued or sanctions and imposed.
d. A statement of basis for the request for hearing.

3. Evidentiary Hearing
Upon receipt of the request for a State level hearing, a hearing before a designated hearing officer will be scheduled.

The hearing will be recorded mechanically or by court reporter.

Both parties concerned will have the opportunity to present oral and written testimony under oath, to call and question witnesses in support of his/her position, to present oral and/or written arguments, to examine records and documents relevant to the issue(s), and to be represented.

The hearing officer shall issue a written decision, which shall be forwarded to the State Review Panel for final determination.

The State Review Panel may accept, reject or modify this recommendation. The decision of the State Review Panel is final except for audit disallowances, which must be approved by the Secretary of Labor
C. State Review Panel
The State Review Panel will consist of a panel of three representatives from the Employment Development Department: one from the Legal Offices, one from the WID, and one from the Director's office. The panel will issue a written decision, which will be sent to the appropriate parties within thirty (30) days of receipt of the request for State review.
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Decisions issued by this panel, under the authority of the Governor, are final.

D. Issuance of State Review Decision.

The State review will be limited to violations of the WIOA, implementing WIOA regulations or the grant agreement. This review shall be limited to the record established at the LWDA hearing.

V. Procedures for Handling Discrimination Complaints by Participants.

A. Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180 days of the alleged occurrence.

1. It is the responsibility of the Santa Ana LWDA's Equal Employment Opportunity (EEO) Officer to determine jurisdiction and to make the complainant aware of and provide assistance in filing a complaint in accordance with the Santa Ana LWDA's procedure under Section II (A).
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jPROCEDURES FOR HANDLING NON-CRIMINAL COMPLAINTS!
No later than
180 days of
alleged
discrimination
W ithin 10 days of
receipt of
unsatisfactory
decision or 10
days from date
LWDA decision
should have been
issued.

Handling of complain ts filed at L WDA level arising in connectio n with WIDA programs operated by L WDAs
Informal Resolution Process
Filing of Complaint/ Request for Hearing
Notice of Hearing issued by LWDA
I
Hearing Conducted
I
LWDA Decision within 60 days
Unsatisfactory Decision or LWDA Decision not issued within 60 days Request for State Review
-
-
~ ~ ~ --- - - --- - ------+-1- ------- - - ----' 151
~
Governor's Decision issued by State Review Panel
If no decision issued by State Review Panel
Appeal to DOL
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2. In cases where areas of authority overlap, it is the responsibility of the EEO Officer to advise the complainant of the existence of State, Federal and other proper action agencies, which may also have a bearing.

3. Complainants alleging discrimination under this part will be made aware of their right to file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and applicable procedures.

4. Complainants must file their complaint directly with:

Jennifer Sommers
Sr. Personnel Analyst - EEO Officer
20 Civic Center Drive, M-24
Santa Ana, CA 92701
(714) 647-5348
VI. Procedures for Handling Disability Complaints by Participants Complaints alleging discrimination on the basis of disability will be filed and processed under the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973 at 29 Code of Federal Regulations Section 32.

1. Complaints must exhaust the Santa Ana LWDA's informal resolution procedures before filing their complaint with OCR.

2. Complainants will be made aware of the 180 days requirement in which to file his/her complaint.

A. Procedures at the LWDA Level

1. The complainant shall file his/her complaint directly with the Santa Ana LWDA. Upon receipt of the complaint, the EEO Officer shall investigate and gather information concerning the complaint.

2. An informal conference will be held with the parties concerned in an effort to resolve the issue(s). The complainant has the right to be present and may be represented during the conference.

3. The Santa Ana LWDA shall issue in writing its decision to the complainant no later than thirty (30) days after the filing of the complaint.

B. Procedures at the State Level

1. The complainant may appeal to the State if he/she is not satisfied with the decision of the Santa Ana LWDA.
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2. The Complainant must file his/her appeal as a request for review directly with the Chief WID within ten (10) calendar days after the receipt of the Santa Ana LWDA's decision.

3. The Chief-WID, shall issue a decision no later than thirty (30) calendar days after receipt of the request for review.

4. After the complainant has received a decision or no decision has been received from the Director of Employment Development Department (on behalf of the Governor), the complainant has the right to appeal his/her complaint within thirty (30) calendar days to the Office of Civil Rights (OCR) with the Department of Labor. 18 EXHIBITC
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jPROCEDURES FOR HANDLING COMPLAINTS ON BASES OF DISABILITY No toter than
180 days of
alleged
discrimination
Filed within 30
days of
LWDA/State
Decision or 90
days from date of
initial filing of
complaints
I
I
I
I
I
Filing of complaint on the basis of Disability with LWDA I
Informal Resolution
If no resolution reached
Request for Hearing
I
I
Notice of Hearing I
I
Hearing Conducted
I
I
LWDA Decision ~
Unsatisfactory Decision or No Decision
I State Review I
I
I Governor's Decision L ~------~ r·····
Appeal to Assistant Secretary Department of Labor
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GLOSSARY OF WIOA TERM
AGE DISCRIMINATION ACT- A law passed by Congress in 1975 which prohibits discrimination on the basis of age by any program or activity receiving Federal Funds.

APPLICANT - An individual who applies to a subrecipient or contract for services provided under WIOA and who has not yet transitioned to the status of participant.

ASSESSMENT - Services designed to determine each participant's employability, aptitudes, abilities and interests and to develop a plan to achieve the participant's employment and related goals; also to identify the available employment and traning activities appropriate for the participant. Testing and counseling may also be used during assessment process.

CHARGING PARTY (CP), COMPLAINANT, GRIEVANT, OR AGGRIEVED PERSON - The person who charges that he/she has been discriminated against under Department of Justice nondiscrimination and civil rights regulations and/or guidelines.

DISCRIMINATION - In general, a failure to treat all equally, whether intentional or unintentional; the effect of an action, policy or practice which selects an individual or class of persons to receive unequal treatment.

ELIGIBLE NON-CITIZEN - Lawfully admitted permanent resident, aliens, lawfully admitted refugees, and parolees and other individuals authorized by the Attorney General to work in the United States.

EMPLOYER - An employer subject to the provisions of the Civil Rights Act of 1964, as amended, including state and local governments and any Federal agency subjects to the provisions of Section 717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by executive Order 11246, as amended.

GRIEVANCE - An allegation that something imposes an illegal obligation or burden or denies some equitable or legal right, or causes injustice .

INDIVIDUAL WITH A DISABILITY - Any individual who has a physical or mental disability that constitutes or results in a substantial challenge to employment.

INTAKE - Includes screening to determine eligibility; to select from eligible applicants those individuals who are most in need and can benefit from program services; to complete procedural requirements necessary to enroll an individual into the program and to refer those not enrolled to other programs.

JOINT COMPLAINT - A complaint of employment discrimination covered by Title VII or the Equal Pay Act and by Title VI or Title IX. Individual 'Joint complaints" are normally investigated by EEOC unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in employment and other practices and pattern or practice "joint complaints" are normally investigated by OCR.
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10 –
174
7/1/2025

JURISDICTION - Authority to investigate and resolve complaints against an institution subject to a law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc.

PARTICIPANT- Any applicant who has: (1) Been determined eligible for participation upon intake; and (2) Who is receiving subsidized employment, training or services (except post-termination services) funded under the Act, following intake, except for an individual who receives only outreach and/or intake and assessment services.
21 EXHIBITC
EXHIBIT 2

City Council
10 –
175
7/1/2025

PERSONNEL SALARIES

WORKING WARDROBES FOR A NEW START

REBUILDING CAREERS FOR YOUNG ADULTS

BUDGET NARRATIVE

1. Client Services Manager (.21 FTE): $15,750
Dedicate 21% of time to program over 12 months. Provide program management, oversee participant services, ensure compliance with program requirements, and coordinate with community partners and support services.

2. Career Navigator (1 FTE): $54,080
Dedicate 100% of time to the program over 12 months. Provide case management and career navigation services, assist with participant intake, enrollment, referrals, job placement, and facilitate educational and vocational training opportunities.

3. Client Services Coordinator (.25 FTE): $10,500
Dedicate 25% of time to program over 12 months. Assist in tracking participant data, reporting tasks, processing payments, and providing administrative support to the Client Services Manager and Career Navigator.

4. Wardrobe Specialist (.15 FTE): $8,112
Dedicate 15% of time to program over 12 months. Coordinate and deliver professional wardrobe services, manage inventory, and oversee volunteer Personal Shoppers for program participants.

TOTAL PERSONNEL SALARIES= $88,442.00

PERSONNEL BENEFITS

1. Client Services Manager (0.21 FTE): $4,410.00
Benefits calculated based on 28% of 21% FTE salary, covering Social Security, Medicare, unemployment insurance (SUI), health insurance, and workers' compensation.

2. Career Navigator (1.0 FTE): $15,142.40
Benefits calculated based on 28% of 100% FTE salary, covering Social Security, Medicare, unemployment insurance (SUI), health insurance, and workers' compensation.

3. Client Services Coordinator (0.25 FTE): $2,940.00
Benefits calculated based on 28% of 25% FTE salary, covering Social Security, Medicare, unemployment insurance (SUI), health insurance, and workers' compensation.

EXHIBIT D- BUDGET NARRATIVE
EXHIBIT 2

City Council
10 –
176
7/1/2025

4. Wardrobe Specialist (0.15 FTE): $2,271.36
Benefits calculated based on 28% of 15% FTE salary, covering Social Security, Medicare, unemployment insurance (SUI), health insurance, and workers' compensation.

TOTAL PERSONNEL BENEFITS= $24,764
TOTAL PERSONAL SALARIES AND BENEFITS= $113,206

OPERATING EXPENSES

OFFICE EXPENSES
Casebook CRM system subscription to manage program and client data (25% of total annual expense allocated to this program) = $2,500
Flash drives for participants to store program materials; paper, pens, printer ink, file folders, other miscellaneous supplies for program staff= $1,100
Printing of program marketing/outreach flyers and brochures and skills workshops curriculum materials= $1,647
Total Office Expenses= $5,247

INDIRECT COST
Per Working Wardrobes for a New Start's Negotiated Indirect Cost Rate Agreement with the U.S.

Department of Labor for the program period. The total staff cost of $113,206, staff mileage of $445 and office expenses of $5,247, when multiplied by 0.1758, equals $20,902.23.

Total Indirect Cost= $20,902.23
Staff Travel/Mileage
Mileage reimbursement for staff travel to and from correctional facilities and partner agencies is calculated based on an estimated 664 miles to be traveled at a rate of $0.67 per mile.

Total Staff Travel/Mileage = $445
PARTICIPANT WAGES (WAGE+ TAX)
Participant wages include the payment of wages ($17.25/hr) for participants completing work as part of the program (70 hours x 20 participants). These wages cover both the base wage and associated taxes for program participants who are employed in various work-related assignments.
• $17.25/hour x 70 hours+ 12.63% (tax rate)= $27,200 total for 20 participants Total Cost for 20 Participant Wages= $27,200 (including taxes)

EXHIBIT D - BUDGET NARRATIVE
EXHIBIT 2

City Council
10 –
177
7/1/2025

PARTICIPANT TUITION ASSISTANCE
The program provides $1,000 in financial support for tuition and related expenses for participants pursuing certificate programs or post-secondary education. These funds are essential for allowing participants to further their education and gain skills that will help them succeed in the workforce.

Total Participant Tuition Assistance = $20,000

SUPPORTIVE SERVICES
Supportive services are designed to assist participants with their incidental needs, removing barriers to employment, and ensuring they can successfully complete the program. Supportive services may include: Financial assistance for transportation, government IDs, or other necessary resources. Any supportive services payment will be provided in the form of a gift card or directly paid to an appropriate third party.

Total Supportive Services ($200 x 20 Participants) = $4,000

PARTICIPANT PROFESSIONAL SERVICES
This category covers the costs of professional services, such as career readiness workshops and wardrobe assistance, provided to participants to ensure they are equipped for the job market.

These workshops cover topics like job search skills, interview preparation, and workplace success strategies. Wardrobe services provide each participant with the necessary interview attire, including one professional outfit and two business casual outfits (including accessories and shoes) for interviews and on-the-job use. For 20 participants, the cost for wardrobe services is $200 per outfit, totaling $4,000.00.

Additionally, the program includes workforce and life skills workshops for participants. These workshops focus on topics such as self-assessment strategies, resume building, job search skills, pre-interview preparation, interview techniques, workplace success, work culture, time management, and financial literacy. Each cohort will participate in 5 workshops, with each workshop costing $600. The total cost for the 10 workshops total over 12-months is $6,000.00 Total Participant Professional Services (Workshops/Wardrobing) = $10,000.00 TOTAL OPERATING EXPENSES: $179,098
INDIRECT COSTS (17.58% per NICRA with U.S. Dept. of Labor): $20,902.23 TOTAL BUDGET: $200,000

EXHIBIT D - BUDGET NARRATIVE
EXHIBIT 2

City Council
10 –
178
7/1/2025

ADDITIONAL BUDGET INFORMATION
Program staff will document and track requests, approvals, and payments of Participant wages to verify eligibility, ensure that individual participants do not exceed the $1,830.60 maximum wage payment, and that the total line item budget is not exceeded. If participants are gaining paid work experience off-site with a partner, the partner will report hours to Working Wardrobes, with all participants - no matter their worksite - being considered part-time, temporary employees of Working Wardrobes. Payments will be made directly to participants in the form of company checks or direct deposit, and no cash will be distributed.

Tracking and Documentation
All Participant Supportive Services payments for transportation and other incidental needs, addressing barriers to employment, and Participant Skills Development (Training) tuition and training-related expenses, will be carefully controlled by program staff to maintain fiscal integrity and adherence to the program budget. Gasoline and public transportation assistance will be provided to clients in the form of gas company debit cards or bus line pass cards, which will be distributed to participants once eligibility and need are confirmed by a Career Navigator.

The need and value of other Supportive Services and Skills Development (Training) expenses will be documented through bills, invoices, receipts, quotes, or other supporting documents secured by program staff or participants and confirmed with the appropriate vendor prior to payment. All payment requests will be initiated by the program's Career Navigator, reviewed and approved by the Client Services Manager and/or Director of Client Services before disbursements are issued.

Subcontracting
Working Wardrobes attests that no duties or work related to this program will be subcontracted or assigned to any other organization, consultant, or person without the prior written consent of the City.

EXHIBT D - BUDGET NARRATIVE
EXHIBIT 2

City Council
10 –
179
7/1/2025

CITY OF SANTA ANA BUDGET FORM 2025-2026
Organization Name: Working Wardrobes for a New Admin Cost Start {Not to Exceed

1. Client Services Manager (,21 FTE)

2. Career Navigator (1 FTE)

3. Client Services Coordinator (.25 FTE)

4. Wardrobe Specialist(.15 FTE)

1. Client Services Manager (,25 FTE)

2. Career Navigator (1 FTE)
3, Client Services Coordinator (,25 FTE)

4. Wardrobe Specialist (.15 FTE)
Total Personnel Salaries & Benefits $0.00
jiiimitlnffi[ens
Rent
Utilities
Phones
Internet Fees
Parking Fees
Security
Maintenance
Insurance
Equipment rental fees
Accounting Services
Vehicle lease
Office expenses (consumables)
Legal Services
Auditing Services
Indirect Cost
Staff Training
Staff Conferences
Staff Travel/Mileage
Participant Wages (wage+tax)
Participant Tuition Assistance
Supportive Services
Participant Incentives
Participant Professional Services
(workshops/wardrobing)
Total Operating Expenses $0.00
GRAND TOTAL {Personnel+ Operating) $0.00
Total Program
Cost
$15,750.00
$54,080.00
$10,500.00
$8,112.00
$4,410.00
$15,142.40
$2,940.00
$2,271.36
113,205.76
$5,247.00
$20,902.24
$445.00
$27,200.00
$20,000.00
$3,000.00
$1,000.00
$9,000.00
$86,794.24
$200,000.00
TotalWIOA
Cost
$15,750.00
$54,080.00
$10,500.00
$8,112.00
$4,410.00
$15,142.40
$2,940.00
$2,271.36
113,205.76
$5,247.00
$20,902.24
$445.00
$27,200.00
$20,000.00
$3,000.00
$1,000.00
$9,000.00
$86,794.24
$200,000.00
Match/In Kind
$0.00
$0.00
$0.00
EXHIBIT 2

City Council
10 –
180
7/1/2025

CERTIFICATION REGARDING LOBBYING
CERTIFICATION FOR CONTRACTS, GRANTS. LOANS
and COOPERATIVE AGREEMENTS
The undersigned certifies, to the best of his or her knowledge and belief, that:
1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement.
2) If any funds other than Federal appropriated funds have been paid or will be paid to any parson for Influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form•LLL, "Disclosure of Lobbying Activities" in accordance with its instructions.
3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including agreements) and that all subrecipient's shall certify and disclose accordingly.

This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31 U.S.C. 1352.

Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure.

Working Wardrobes
Grantee/Contractor Organization
~
Rebuilding Careers for Young Adults
Program Title
_Bonni Pomush,---c-.,..--.,..-----------­
Name of Certifying Official Signature

EXHIBITE
EXHIBIT 2

City Council
10 –
181
7/1/2025

DIVISION OF EMPLOYMENT SERVICES

PLACE OF PERFORMANCE
FOR CERTIFICATION REGARDING DRUG·FREE WORKPLACE

REQUIREMENTS
Name: Bonni Pomush. Chief Executive Officer
Name of Contractor; Working Wardrobes for a New Start
Contractor Number: ~A~-2=0=2=5-______ _
Date: July 1. 2025 - June 30, 2026
The Contractor shall insert in the space provided below the site(s) expected to be used for the performance of work under the contract covered by the certification:

Place of Performance (include street address, city, county, state, zip code for each site):
2000E. McFadden Ave., Santa Ana. CA 927Q!'!,.___ _________ _ Address

EXHIBIT F
EXHIBIT 2

City Council
10 –
182
7/1/2025

Certification Regarding Drug-Free Workplace Requirements The certification set out below is a material representation upon which reliance is placed by the U.S. Department of Housing and Urban Development in awarding the grant. If it is later determined that the contractor knowingly rendered a false certification, or otherwise violates the requirements of the Drug-Free Workplace Act, the U.S. Department of Housing and Urban Development, in addition to any other remedies available to the Federal Government, may take action authorized under the Drug-Free Workplace Act.

CERTIFICATION
A. The contractor certifies that it will provide a drug-free workplace by:
(a) Publishing a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the contractor's workplace and specifying the actions that will be taken against employees for violation of such prohibition;
(bl Establishing a drug-free awareness program to inform employees about-
(1) The dangers of drug abuse in the workplace;
(2) The contractor's policy of maintaining a drug-free workplace; (3) Any available drug counseling, rehabilitation, and employee assistance program; and
(4) The penalties that may be imposed upon employees for drug abuse violations occurring in the workplace;
(c) Making it a requirement that each employee who will be engaged in the performance of the grant be given a copy of the statement required by paragraph (a);
(d) Notifying the employee in the statement required by paragraph -(a) that, as a condition of employment under the contract, the employee will -
(1) Abide by the terms of the statement; and
(2) Notify the employer of any ariminal drug statute conviction for a violation occurring in the workplace no later than five days after such aonviction.

EXHIBIT F
EXHIBIT 2

City Council
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7/1/2025

(e) Notifying the U.S. Department of Housing and Urban Development within ten days after receiving notice under subparagraph (d)(2) from an employee or otherwise receiving actual notice of such conviction; (f) Taking one of the following actions, within 30 days of receiving notice under subparagraph (d)(2), with respect to any employee who is so convicted -
(1) Taking appropriate personnel action against such an employee, up to and including termination; or
(2) Requiring such employee to participate satisfactorily in a drug abuse assistance or rehabilitation program approved for such purposes by a Federal, State, or local health, law enforcement, or other appropriate agency;
(gl Making a good faith effort to continue to maintain a drug-free workplace through implementation of paragraphs (al. {b), (cl, (d), {e) and (f).

B. The contractor shall insert in the space provided on the attached "Place of Performance" form the site(s) for the performance of worl< to be carried out with the grant funds (including street address, city, county, state, and zip code). The contractor further certifies that, if it is subsequently determined that additional sites will be used for the performance of work under the contract, it shall notify the U.S. Department of Housing and Urban Development immediately upon the decision to use such additional sites by submitting a revised "Place of Performance" form.

Date

EXHIBIT F
EXHIBIT 2

City Council
10 –
184
7/1/2025

Certification Regarding
Debarment, Suspension, lneliglbllity anti Voluntary Exclusion Lower Tier Covered Transactions
This certification Is required by the regulations Implementing Executive Order 12549, as amended Non procurement, Debarment and Suspension, 2 CFR Part 2998, Subpart C, Responsibilities of Participants Regarding Transactions. The regulations were published as Part VII of the May 26, 1988, Federal Register, Vol. 53, No. 102 (Pages 19160-19211), and subsequently amended in 81 Federal Register 25585.
(Before completing certification, read Instructions which are an integral part of certification)

1. The prospective primary participant, (i.e. grantee) certifies to the best of its knowledge and belief, that it and its principals:
a. Are not presently excluded or disqualified;
b. Have not been convicted within the preceding three years of any of the offenses listed In 2 CFR 180.800(a) convicted or had a civil Judgment rendered against them for one of those offenses within that time period.
c. Are not presently indicted for or otherwise crlm lnally or civilly charged by a government entity (Federal, State or local) with commission of any of the offenses listed In 2 CFR 180.S00(a); and
d. Have not had one or more public transactions (Federal, State or local) terminated within the preceding three years for cause or default.

2. Where the prospective primary participant is unable to certify to any of the statements In this certification, such prospective participant shall attach an explanation to this proposal.

Working wardrobes for a New Start
Grantee/Contractor Organization
Bonni Pomush, Chief Executive Officer~
Name and Title of Official Authorized to Certify
On Behalfofthe Grantee
Date

EXHIBITG
EXHIBIT 2

City Council
10 –
185
7/1/2025

INSTRUCTION FOR CERTIFICATION

1. By signing and submitting this proposal, the prospective recipient of Federal assistance funds Is providing the certification as set out below.

2. The certification In this clause Is a material representation offact upon which reliance was placed when this transaction was entered into. If It is later determined that the prospective recipient of Federal assistance funds knowingly rendered an erroneous certification, in addition to other remedies available to the Federal Government, the Department of Labor (DOL) may pursue available remedies, Including suspension and/or debarment.

3. The prospective recipient of Federal assistance funds shall provide immediate written notice to the person to which this proposal is submitted if at any time the prospective recipient of Federal assistance funds learns that Its certification was erroneous whom submitted or has become erroneous by reason of changed circumstances.

4. The terms "covered transaction", "debarred", "suspended'', "ineligible", "lower tier covered transaction•, "participant", "person", "primary covered transaction", "principal", "proposal", and "voluntarily excluded", as used in this cause, have the meanings set out In the Definitions and Coverage sections of rules implementing Executive Order 12549. You may contact the person to whom this proposal Is submitted for assistance in obtaining a copy of those regulations,

5. The prospective recipient of Federal assistance funds agrees by submitting this proposal that, should the proposed covered transaction be entered Into, It shall not knowingly enter into any lower tier covered transaction with a person who is debarred, suspended, declared lnellglble, or voluntarily excluded from participation in this covered transaction, unless authorized by the DOL.

6. The prospective recipient of Federal assistance funds agrees by submitting this proposal, that it will Include the clause title "Certification Regarding Debarment, Suspension, Ineligible, and Voluntary Exclusion• from the covered transaction unless it knows that the certification Is erroneous.

7. Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render In good faith the certification required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings.

8. Except for transactions authorized under paragraph 5 of these instructions, if a participant in a covered transaction knowingly enters Into a lower tier covered transaction with a person who Is suspended, debarred, ineligible, or voluntary excluded from particlpation in this transaction, in addition to other remedies available to the Federal Government, the DOL may pursue available remedies, including suspension and/or debarment.

El<HIBITG
EXHIBIT 2

City Council
10 –
186
7/1/2025

Assurances & Certifications
Selected providers will be required to sign and submit "actual" assurances and ceitificates as required by 1he City of Santa Ana and 1he Workforce Development Board on all contracts.

I recognize that I must give assurances for each item below. Ifl cannot, this proposal will be automatically rejected. Please initial each box.
~ I am authorized by my Board of Directors, Trustees, o1her legally qualified officer, or as the ownei· of this agency or business to submit this proposal.
i
We are not currently on any Federal, State of California, or local Debarment list. • We will provide records to show 1hat we are fiscally solvent, if needed.

We have, or will have, all of 1he fiscal control and accounting procedures needed to ensure that WIOA funds will be used as required by law and contract. ~ We have additional funding sources and will not be dependent on WIOA funds alone, We do or will meet the applicable Federal, State, and local compliance requirements. These include, but are not limited to:

Records accurately reflect actual performance.

Maintain record confidentiality, as required.

Reporting financial, participant, and performance data, as required.

Comply wi1h State and Federal fiscal and program activity audits, Complying with Fedei·al and State n011-discrimi11ation provisions.

Meeting requirements of Section 504 of1he Rehabilitation Act of 1973.

Meeting requirements of the American's with Disabilities Act of 1990. (submit completed survey) !
Meeting all applicable labor law, including Child Labor Law standards.

Agree to provide a drug free workplace.

Agree to insure the City of Santa Ana through General Liability Insurance and Automobile Liability Coverage in the amount of$1,000,000.00 policy.
ffi Agree to provide all participants with Grievance Procedures. (ii'! Agree to insure proposer's employees through Workers Compensation Insurance (including part-time einployees)
01 Procurement policies and procedures are in place and meet federal guidelines.

Wewlll not: ·
. Use WIOA money to .assist, promote, or deter union organizing. .

Use funds to employ or train of pet·sons in sectarian activities.

I
Place a youth in a position that will displace a current employee.

Use funds for youth in the construction, operatio11, or maintenance of any part of a facility to be used for sectarian instruction or religious worship.
r/Jf Use WIOA fullds for activities that would interfere with or replace regular academic requirements for eligl.ble youth who are not dropouts.
~ Use WIOA funds to carry out programs funded under the School-to-Work Opportunities Act of 1994 ,M. unless 1he program(s) are only for youth eligible to participate under WIOA. ~ Use WIOA money under this contract to purchase any equipment.

I hereby assm·e that all of tho above are true.

Chief Executive Ofllcer
Title

EXHIBITH
5/8/2025
Date
EXHIBIT 2

City Council
10 –
187
7/1/2025

\ Yorking \ Yardn>bes
April 1, 2025
Sandy Barba, WDB Staff
City of Santa Ana - Santa Ana WDB
801 W. Civic Center Drive, Suite 200
Santa Ana, CA 92701
RE: REQUEST FOR PROPOSALS NO. 25-019A

FOR YOUTH SERVICE PROVIDERS
Dear Ms. Barba:

Working Wardrobes for a New Start respectfully submits the follo wing proposal in response to the above referenced Request for Proposals.

Working Wardrobe s is a tax-exempt private nonprofit organization under Section 501(c)(3) of the Internal Revenue Code.

I hereby certify that as Chief Executive Officer of Working Wardrobes , I am authori zed to make legally binding commitments for the organization .

Thank you for your consideration of our propos al. We look forward to joinin g the Youth Service Provider Network (YSPN) to support youth career development through our proposed Rebuilding Careers Program for Young Adults .

Sincerely,
Bonni Pomush
Chief Executive Officer
2000 E. McFadden Ave. • Santa Ana, CA 92705 • (714) 210-2460 • www.workin gwardrobe s.org

SERVICES PROVIDED
2 EXHIBIT 2

City Council
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7/1/2025

Introduction: Rebuilding Careers Program for Young Adults Working Wardrobes for A New Start ("Working Wardrobes") proposes delivering workforce development services to twenty (20) out-of-school youth (ages 16-24) through its Rebuilding Careers Program for Young Adults. Eligible participants will meet specific risk criteria, including but not limited to being a dropout, experiencing homelessness, being a foster youth, parenting youth, justice-involved, disabled, or low-income and needing additional assistance.

The program will provide job readiness training, skills development, supportive services, and paid job training and employment opportunities, all designed to help underserved, out-of-school youth successfully connect to employment, education, training, and support services.

Participants will also gain access to WIOA-approved certifications and skills training in high-demand industries, with tuition assistance to cover associated costs. The goal is to prepare youth for long-term career success by equipping them with the necessary skills and resources.

The initial program term will span twelve (12) months, ensuring comprehensive support throughout the participants' career development journey.

Working Wardrobes is confident in its ability to enhance its impact and broaden service availability for the underserved population of out-of-school youth.

Participant Eligibility
100% of participants will be out-of-school Santa Ana youth, ages 16-24, who are low-income and face significant barriers to entering the workforce. These barriers may include being transitional-age foster youth, experiencing homelessness, involvement with the justice system, or facing additional challenges such as basic literacy deficiencies, school dropout, runaway status, or parenting. Youth who are pregnant or parenting, offenders, or youth with disabilities requiring additional support to complete an educational program or secure and maintain employment are also eligible. All participants must be authorized to work in the United States.

Outreach and Participant Identification
Working Wardrobes will recruit participants through partnerships with mission-aligned organizations serving transitional-age foster youth, youth experiencing homelessness, and justice-involved youth. Recruitment will also occur through our core Rebuilding Careers workforce skills training program by identifying eligible youth already enrolled in our services who would benefit from this specialized program. Additionally, Working Wardrobes will leverage our network of more than 18S government, social service, educational, and faith-based partners throughout Orange County, many of whom regularly refer youth to our services.

Intake and Assessment
Working Wardrobes will implement a comprehensive intake process to verify participant eligibility, ensure understanding of the program's services, and assess commitment to achieving personal and employment goals, in alignment with the City of Santa Ana's RFP No. 25-019A. This process includes an objective evaluation of each participant's academic skills and service needs through the administration of the on line Test for Adult Basic Education (TABE) or CASA assessment tool. Youth needing tutoring or remedial support in literacy or numeracy will be referred to community partners for additional resources. Upon confirmation of eligibility, participants may also complete the O*NET Career Assessment to inform their individualized 3 EXHIBIT 2

City Council
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career development plan. All participants will be co-enrolled in Workforce Innovation and Opportunity Act (WIOA) services through the Orange County Workforce Solutions Centers network.

Upon completion of intake and assessment, Working Wardrobes will deliver the following program services to participants:

Career Coaching, Exploration, and Mentorship
Each participant will work with a full-time Career Navigator who will assess their basic skills, interests, abilities, and values. Using tools like True Colors, O*NET Online, and a career inventory, the Career Navigator will help set life and employment goals, creating an Individualized Employment Plan (IEP) that outlines steps for career advancement and identifies immediate needs such as housing, legal, and health support. The Career Navigator will connect participants to essential federal, state, and local assistance programs, providing compassionate, individualized guidance. Biweekly meetings will review progress, revise goals, and provide additional support as needed to help participants reach their personal and professional objectives.

In addition, participants will benefit from B-Unbound, an online platform utilized by Working Wardrobes that connects clients with supportive adult mentors for networking and job shadowing. Facilitated by the Career Navigator, this platform will offer youth the chance to engage directly with volunteer professionals-referred to as "Supportive Adults" by B-Unbound-in their fields of interest. Through job shadowing, mock interviews, guided discussions, and personalized career coaching, participants will engage with their Supportive Adults in up to five interactive sessions. These interactions will provide a deeper understanding of potential industries, including STEAM, healthcare, green jobs, and more, while offering valuable insights, connections, and enhanced professional skills to help them navigate the modern workforce.

Participants will also receive ongoing support from a dedicated team of volunteer Career Coaches who will assist with resume building, communication and interview skills, labor market analysis, and career opportunity identification. Complementing these efforts will be the state-of-the-art Working Wardrobes Job Search Lab, located at the Career Success Center in Santa Ana. Equipped with computers, printers, and other essential resources, the lab will enable participants to create resumes, research job opportunities, and access the tools they need to support a successful job search.

Paid Work Experience:

The program will connect participants to valuable paid work experience opportunities at host sites within high-demand industries, including manufacturing, information technology, hospitality, and healthcare. If awarded, Working Wardrobes will establish worksite options by leveraging its Board of Directors-who represent a diverse range of industries in Orange County-along with existing corporate partners, prominent funders in sectors like healthcare and finance, and volunteer professionals contributing their time and expertise through the B-Unbound mentorship platform.
4 EXHIBIT 2

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Over the course of the contract term, 20 youth will complete up to 70 hours of paid work experience, which includes workforce readiness training and on-the-job experience.

Working Wardrobes will also leverage its social enterprise division, including The Hanger Outlets (thrift stores), the Donation Center, and the Career Success Center, to provide in-house work experience opportunities for participants ages 16-17, as well as those whose interests align with retail, logistics, and customer service. Notably, these in-house roles within the organization can be tailored to meet the needs of participants who may feel unprepared for immediate placement in more traditional work environments offered by worksite partners. This flexibility allows participants to gradually build their skills and confidence in a supportive environment.

Through paid work experience, participants will build both technical and soft skills-including time management, teamwork, problem-solving, and decision-making-that are transferable to future employment. Support from this funding will allow the following activities to take place:
• Enrolling and onboarding 20 out-of-school youth into the WIOA-funded program and the Working Wardrobes Rebuilding Careers for Youth Program. • Providing paid workforce readiness workshops before and during the WEX experience. • Matching youth participants with paid work experiences of on-the-job training at host sites within high-demand industries and/or at one of four Working Wardrobes locations, based on their interests and strengths. Working Wardrobes locations include two Hanger Outlets {thrift stores), one Donation Center, and the Career Success Center. {Note: paid training and work experience will total 70 hours for participants.)
• Providing concurrent soft skills training and support through financial literacy workshops, personalized wardrobing appointments (where each participant receives one professional outfit), and referrals to additional resources to help address other employment barriers.

Connection to WIOA-Approved Certifications/Training:

In addition to offering paid work experience, a core element of the program is the support provided by the Career Navigator in identifying and enrolling participants in appropriate training and certification opportunities. The Career Navigator will assist program participants in selecting and enrolling in WIDA-approved certification or skills-training programs that align with their individual career goals. This guidance is based on thorough assessments and personalized career path plans, ensuring that each participant receives tailored support to advance their professional development.

Opportunities for certifications in high-demand industries, including Trades {Construction), Manufacturing, Information Technology, Culinary Arts, and Transportation (Truck Driving), will be prioritized. In collaboration with WIOA Service Navigators, the Career Navigator will connect participants with approved training providers in high-wage, high-demand industries such as construction, manufacturing, IT, culinary arts, and transportation, and offer up to $1,000 in tuition assistance. Participants may begin earning their certification while gaining paid job experience or after completing it. The Career Navigator will offer ongoing support to ensure a smooth transition into these programs, empowering participants to succeed in their skills development and career advancement.
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Workshops:

During their time in the program, youth will take part in interactive workshops on topics such as Resume Skill Building, Job Search and Interview Skills, Power of Your Image, Navigating Success in the Workplace, and Financial Literacy. Each workshop will be approximately two hours in duration, with 10 total workshops provided over the one-year program term. All workshops will be conducted at the Working Wardrobes Career Success Center in Santa Ana.

Job Search Navigation:

The program's dedicated Career Navigator will work closely with Workforce Solutions Centers, the State Employment Development Department, the Orange County Business Council, Chambers of Commerce, employment agencies, and local employers to identify job opportunities for participants, focusing on high-demand occupations. The program's goal is to help participants secure ongoing employment as soon as possible, particularly for those enrolled in skills training programs or post-secondary education, to help them achieve financial stability.

The Career Navigator will match participants with job openings based on their skills, interests, and training. They will also support participants' job search by assisting with job applications, referring them to job openings, and providing coaching and encouragement to help them succeed in securing employment. Additionally, Working Wardrobes will host periodic in-person Hiring Events, offering networking opportunities with local employers to facilitate access to available job openings.

Supportive Services:

The program will provide direct financial aid to help participants address transportation needs, such as gasoline debit cards and bus passes, and other incidental needs that remove barriers to employment (e.g., identification/credentials, background checks, grooming, etc.). These services will support participants' ability to access necessary services and employment opportunities Each participant will also receive a professional outfit (suit, shirt or blouse, shoes, and accessories} for interviews and job placements, helping them build confidence and make a strong first impression with potential employers. They will receive personalized assistance from our Wardrobe Specialist to select outfits that meet their needs.

Follow-Up Services:

All youth participants will receive follow-up services for a minimum duration of 12 months after exiting the program. Whether or not participants have completed the full range of program services or secured employment, they will continue to have access to all Working Wardrobes activities. These follow-up services will be personalized to meet each individual's needs and may include leadership development, supportive services, and ongoing contact with employers to address any work-related challenges. During the follow-up period, participants will receive support with job development, career advancement, and further education opportunities, along with access to peer support groups and adult mentoring. The program will also track the progress of each participant in employment post-training, ensuring they achieve their goals, maintain employment, and continue to advance in their careers. 6 EXHIBIT 2

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AGREEMENT STATEMENT
Working Wardrobes for a New Start concurs with any and all provisions as contained in Exhibit II - Sample Agreement of the Request for Proposals (RFP) NO. 25-019A for the Rebuilding Careers Program for Young Adults program.
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FIRM AND TEAM EXPERIENCE
Working Wardrobes for a New Start is a nonprofit organization founded in 1990, with a mission to help individuals overcome barriers to gainful employment. Over the past 35 years, Working Wardrobes has provided comprehensive workforce and life skills training, job placement assistance, and professional wardrobing to over 135,000 individuals. The organization primarily serves low-income individuals from marginalized groups, including persons of color, veterans, seniors, justice-involved individuals, and those who have faced major life crises such as homelessness, substance abuse, domestic violence, chronic illness, and long-term unemployment.

Experience with Youth Populations:

Working Wardrobes has a longstanding commitment to serving working-age youth, particularly in recent years, where 49% of the clients served in 2024 were youth. Over the past five years in particular, the organization has expanded its reach and expertise to this population, delivering tailored support that address the specific challenges faced by youth through our select service programming, offering workshops and wardrobing experiences. The Rebuilding Careers Program for Young Adults will leverage Working Wardrobes' extensive experience in youth workforce development and its successful track record of working with youth in Orange County and the surrounding regions of Southern California. This funding will allow us to deepen the service levels to out-of-school youth providing a full-service, case management model with added services such as work experience and skill-based certification programs through the support of a full-time Career Navigator. Relevant references for similar projects performed for state and/or similar government clients are provided in Attachment B.

Program Staffing
A total of 1.61 Full-Time Equivalent (FTE} employees will be dedicated to this program, ensuring that the necessary staff resources are available to support its implementation and success. The following positions from Working Wardrobes will be assigned to the Rebuilding Careers Program for Young Adults:
• Client Services Manager (0.21 FTE)
• Career Navigator (1 FTE)
• Client Services Coordinator (0.25 FTE)
• Wardrobe Specialist (0.15 FTE)
These staff members are well-qualified to fulfill their responsibilities and execute the services required for the program. Each position's specific responsibilities are outlined in the Budget Form and Budget Narrative.

Program Manager
The supervising Project Manager for this program will be Bianca Herrera, Director of Client Services at Working Wardrobes. Bianca will oversee all aspects of the program's implementation and will serve as the primary point of contact for the City. Her experience and expertise in client services and program management make her an ideal candidate to manage this program. 8 EXHIBIT 2

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Bianca Herrera: Director of Client Services, Proposed Program Manager Email: [email protected]
Phone: 714-210-2460
Bianca's resume, which includes her relevant experience and job descriptions for roles to be filled for the program (Client Services Manager, Career Navigator, Client Services Coordinator, and Wardrobe Specialist) are included with this Statement of Qualification (SOQ).

The corporate headquarters and Career Success Center of Working Wardrobes are located at 2000 E. McFadden Ave., Santa Ana, CA 92705, serving as the primary location for program activities.
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PROPOSED WORK PLAN AND TIMELINE
All program activities and services will be conducted and available to participants on an ongoing basis throughout the program period. The following activities will be offered, with milestones and outcomes to be achieved as outlined below, and cumulative outcome metrics to be reached by the contract end date:

Number of participants
Activity Milestone Ql Q2 Q3 Q4 Total
WIOA/Rebuilding Participants complete 5 10 5 0 20
Careers Program program intake process
enrollment including WIOA
co-enrollment and complete
assessments
Rebuilding Careers Participants complete paid 0 s 10 5 20 Workshop Series workforce readiness skills
Comoletion 15 tooicsl workshoos
Credential Enrollment Participants enroll in a WIOA 0 9 9 18 (80% of program approved postsecondary
enrolled) credential or secondary
school diploma training
orogram
Credential Attainment Participants receive a WIOA 0 0 6 6 12 (67% of credential approved postsecondary
enrollment) credential or secondary
school diploma training
orogram
Measurable Skill Participants demonstrate 0 3 3 6 12
Gains (67% of measurable skill gains
credential through assessments and
enrollment\ feedback
Post E~it Indicators .• . Q2 Q4
Employment Rate Participants secure 14 13
(Q2-70% and Q4-65% employment (post-exit,
of program tracked during the second
enrollment) fourth quarter after exit.)
Median Earnings Participants earn a median 14
salary of $4000/mth or
$23/hr (post-exit tracked
during second quarter after
exit.)
NOTE: Quarter 1 will be utilized as a program preparation period to hire and orient program staff, establish program services protocols, and initiate relationships with correctional agencies, training providers, and educational institutions.
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COST PROPOSAL
Proposer Name: Working Wardrobes for a New Start
Program Title: Rebuilding Careers for Young Adults
Proposed Fixed Rate Fee: $200,000
Estimated Payment Schedule
Quarter Amount (Totaling $200,000)
1 $50,000
2 $100,000
3 $50,000
4 TOTAL REQUEST: $200,000
TOTAL PERSONAL SALARIES AND BENEFITS, INDIRECT COST, AND TOTAL OPERATING EXPENSES:

See Budget and Budget Narrative
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BIANCA HERRERA
Cell: 562-235-7326

PROFESSIONAL SUMMARY
A servant leader with 10+ years of Human Resources management experience. Additional 12+ years of Training and Development experience in the non-profit sector. Adept at developing and administering programs and services that result In a high-performing and motivated work culture. Effective collaborator that focuses on nourishing strong working relationships while building consensus with business partners at all levels. Skilled in the development of communications & training programs that address performance gaps and achieve department goals. Driven and passionate about coaching and mentoring people that impacts morale, emphasizes accountability and aids in the achievement of professional/personal goals.

SKILLS & QUALIFICATIONS
Government Contract Management/HR Policies, Procedures & Best Practices/ Full-Cycle Hiring Process/ ATS System Management (Taleo) / Employee Relations/ Professional Development/ Team Building /Curriculum Development/ Facilitation & Public Speaking /Volunteer Management Strong Computer Skills {System Implementation management, Microsoft Office Suite, Canva Design, SharePoint, Galaxy Digital, HRIS Systems)
Work Experience

DIRECTOR OF CLIENT SERVICES
Working Wardrobes - Santa Ana, CA
NOV 2023 - PRESENT
• Oversee the Client Services Division including Career Navigation Career Development and Wardrobing departments with a team of 18 staff and dozens of regular skill based volunteers. • Responsible for driving revenue and managing expenses for multiple contracts and revenue streams • Oversee the development of effective programming that address the current employment trends and needs of our clients working towards maintaining gainful employment.

SENIOR MANAGER OF CLIENT SERVICES
Working Wardrobes - Santa Ano, CA
• Oversee the Career Development, Career Navigation and Wardrobing teams.

AUG 2023 - PRESENT
• Oversee curriculum development, planning an execution of all career development events.

CAREER SERVICES MANAGER
Working Wardrobes - Santa Ana, CA
JULY 2022-AUG 2023
• Managed the Career Development team including 12 volunteer Career Coaches and 1 Coordinator to provide workforce readiness educational programming to clients and community partners. • Revamped curriculum for 7 training topics including presentation and written materials. • Tripled the number of services from the previous year in the first 6 months of the present year.

VOLUNTEER & INTERN MANAGER
Working Wardrobes -Santa Ana, CA
• Recruited, on boarded, co-managed volunteers and interns JULY 2020-JULY 2022
• Volunteer program included 1140 volunteers with over 9,000 hours of service at 7 locations (including virtual) around Orange County in 2020.
• Rebuilding infrastructure by launching new Volunteer Management System in Summer 2021 12 EXHIBIT 2

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HUMAN RESOURCES DIRECTOR SEPT 2016 - MAR 2019
Hyatt Regency Newport Beach-Newport Beach, CA
• Managed all aspects of Human Resources functions including recruitment, training, employee relations1 workers' compensation, medical benefits and payroll.
• Successfully renegotiated compensation contract with outside hiring agency resulting in increased take-home earnings for agency workers with minimal impact to property costs.

ASSISTANT HUMAN RESOURCES DIRECTOR OCT 2013 - SEPT 2016 Hyatt Regency Huntington Beach Resort & Spa - Huntington Beach, CA • Lead HR partner on the successful launch and training of new time-keeping & payroll system (Kronos) including training of 80+ managers and new biometric time clock training for all employees, • Spearheaded the design and execution of a seasonal guest service training program for 250 colleagues annually that helped maintain service scores in the top 5 regionally.

HUMAN RESOURCES MANAGER OCT 2011 - OCT 2013
Hyatt Regency Huntington Beach Resort & Spa - Huntington Beach, CA

HUMAN RESOURCES MANAGER
Hyatt at the Bellevue - Philadelphia, PA

TRAINING MANAGER
Andaz West Hollywood (Hyatt Hotels)-West Hollywood, CA

TRAINING MANAGER
AUG 2010 - OCT 2011
OCT 2008 -AUG 2010
MAR 2007 - OCT 2008
University of Southern California -Auxiliary Services Los Angeles, CA

EDUCATION
University of California, Irvine
Bachelors of Science, Sociology

CERTIFICATES
Instructional Design Certificate
Association for Talent Development (ATD)
Issued - September 2018

ASSOCIATIONS
Total Trainer Certificate - Facilitating Training
Association for Talent Development (ATD)­
Orange County Chapter
Issued - November 2018
Member- National Career Development Association June 2022-Present Prior Member-Association for Talent Development (ATD)- Orange County Chapter March 2020 13 EXHIBIT 2

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Position location:

Status:

Salary Range:

Reporting to:

Travel requirements:

Remote Work:
\ \'orking \ \ardr<>bes
Career Navigator - Youth Services
Santa Ana, CA
Non-Exempt, Full-time
$ 24 - $26/hr
Career Development Manager
15% Local travel by car
This position is eligible for remote work.
9/80 Work Schedule: This position is eligible for a 9/80 Alternative Work Schedule.

Description:

You may not be considering a career in the nonprofit world, but your heart and soul might be telling you otherwise. Maybe you've been reevaluating your greater purpose both personally and professionally.

Your inner voice keeps telling you that you should be getting so much more out of your career. With all this global uncertainty, you might be thinking the best thing to do is just stay put.

Keep in mind that most successful people in this world flourish in tough times. Why shouldn't you? Maybe it's time for you to combine your purpose with your talents and move forward in a new direction. A direction that enhances your career growth by providing you the pathway to reach your fullest potential and encourages you to thrive.

Imagine yourself having a direct, positive impact on the lives of underserved young adults as they overcome extraordinary barriers so they can achieve the dignity of work and feel the power of a paycheck.

As a Career Navigator - Youth Services, you will serve as a supportive guide to the under/unemployed through the tough terrain in an overwhelming employment landscape. You will be working primarily with out-of-school youth between the ages of 16-24 who may also be experience barriers such as homelessness, justice-involved and involved in foster care. You will directly impact the organization by identifying the unique challenges of each individual and creating opportunities for people to excel. The work you do will directly impact your personal & professional growth in the relationships you make with top employers in the community and within the organization.

In the first 90 days you will conquer the following:
- Understand the required metrics driven by grant specifications and how they impact the success of the program.
- Identify critical needs gaps for our clients by conducting initial intakes and assessments. - Create a customized Individualized Employment Plan (IEP) roadmap for clients outlin'1ng career readiness plans that increases client engagement and lead them to achieving their career goals. - Create new partnerships with employers in industries that match the skill set and interests of our clients that offer meaningful employment opportunities.
2000 E. McFadden Ave Ste. 100 Santa Ana, CA 92705 - - Phone: 714-210-2460 14 EXHIBIT 2

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,, .. orking \\'ardrobes
- Foster and develop relationships with community partners to increase our client pipeline and widen our supportive services network.
- Become an advocate for our clients and champion of our organization by representing us at weekly/monthly community networking meetings & events.
- Develop a communication plan that identifies efficiencies in sharing resources between like programs within the organization.
- Facilitate workforce readiness workshops in a small group setting.

If this is you, let us help you growl
You're someone who is relatable to the clients we serve either by experience or empathy of their current situation. You have experience working with working age youth. You have a can-do attitude and a service-oriented spirit. You can listen with intent, communicate effectively, and plan with precision. You have a knack for fostering new relationships and have your ear to the ground when it comes to community resources that serve they young adult population.

You are proficient in computer skills and like to take on the challenge of learning new systems software.

Your ability to read, write and/or speak in a second language, particularly Spanish, is highly coveted.

You will be able to pass a background check to enter the Orange County jail system to facilitate curriculum and attend outreach events. You've got a good driving record with a reliable vehicle. 20% of the time you will be traveling locally to meet clients and community partners.

About Us
At Working Wardrobes, we help remove barriers to gainful employment. Our guiding philosophy is a belief that people are more powerful than the barriers they face and that all clients share a common desire to achieve success. The greatest measure of their success is hearing a client say, "I got the job!" We empower our team to also achieve career success. As a team, we work hard, have each other's back and think creatively to achieve our goals.

Here's your Call To Action!
We hire talented people based on evidence of your accomplishments and cultural alignment. If you've read this far, we invite you to apply so you can have the opportunity to do the same. Resumes are standard but we're more curious about how you answer our assessment questions you'll find in the application process.

Describe your passion for helping the underserved working age young adult community? What is the most significant impact you have had in your current/former role? *Please note: Submitting well thought out responses to these questions will prioritize a response from us. 2000 E. McFadden Ave Ste. 100 Santa Ana, CA 92705 - - Phone: 714-210-2460 15 EXHIBIT 2

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Position location :

Status:

Salary Range:

Reporting to:

Travel requirements:

Remote Work:
9-80 Work Schedule:

DESCRIPTION
, \brking, Yard robes
Client Services Program Coordinator
Santa Ana, CA
Non- Exempt, Full-time
$21-$23/hr
Client Services Manager
15% local travel by car, mileage reimbursement available This is position is eligible for remote work.

This position is eligible for a 9-80 Alternative Work Schedule.

The Client Services Program Coordinat or reports directly to the Client Services Manager and is responsible for administrative duti es relating to the Client Services team. The Program Coordinator is responsible for coordinat ing all matter s concerni ng daily operat ions tha t involve participants (clients) in our programs including; screening referrals, scheduling client appointments, making reminde r phone calls, directing clients inquir ies to the appropriate program, creating and distribut ing trai ning schedules, workshop flyers and sign-in sheets, correspondence w ith partner agencies, data entry, filing, coordination of special events with other duties as assigned. (Including assisting at the front desk reception area w ith the phones and visitors on occasion .) The Client Services Program Coordinator is professional, well organized, has excellent MS Office skills and has a desire to be proactive and create positive experiences for others as the voice and face of Working Wardrobes' Client Services Department. Professional interpersonal skills, inte raction and follow-up with all program part icipants is an essenti al fun ction of thi s import ant posit ion.

DUTIES AND RESPONSIBILITIES
Client Services Program Coordinator has direct client contact and responsibility for further ing awareness of Working Wardrobes to serve more individuals in our community including:

ADMINISTRATIVE
• Perform office tasks such as; answeri ng incoming calls from potential and current clients, filing and file management, creating PowerPoint presentations , tracking client information and data entry throu gh various systems, set- up room for meetings, order supplie s and support ive service cards • Arrange and assist with virt ual courses using Zoom, WebEx or other virtual platform s • Develop and maintain external agency partnership s with a goal of increasing revenue for the organization • Mainta in operations by initiat ing, coordinating, and enforcing program, operational, and personnel policies and proced ures in accordance with all grant and contract requi rement s • Parti cipate in weekly staff and team meeting s, required training and other programs as requested. • Communication with clients by conducting screenings and schedulin g appointm ents. • Serves as a liaison to volunteer Career Coaches by on boarding and managing their schedule. • Greets and welcomes all clients for scheduled appointments • On occasion will serve as back-up to the front desk, answering and directing calls that are forwarded from the main phone line
• Event scheduling, execution, and evaluating for improvement and success for graduation s, client wo rkshops, and training
Updated March 2025
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KEYS TO SUCCESS:

To excel in this role, you must possess the ability to collaborate, identify opportunities to support and grow our organization's mission through clients, agency partners and the community. Go above and beyond to ensure that our clients and volunteers are provided the guidance and oversight they need to succeed, including; • Service Oriented - This position must embrace diversity as he/she will be working with clients of different ages from many different backgrounds. This will require outstanding interpersonal skills as you adapt your approach to effectively communicate with clients, donors, and agency partners • Time management - Outstanding time management skills to meet project deadlines, complete tasks with proficient organization and communication skills
• Collaboration - Thorough attention to detail is required as you will collaborate with clients, staff, donors and partner agencies to meet the needs of clients through our programs referred to Working Wardrobes client services
REQUIREMENTS:

Education and Experience:
• At least 3+ years in related administrative experience, preferably with client/customer facing contact. • Proficient in computer skills including all applications in Microsoft Office and standard office equipment • Must be able to accept directives, uphold programmatic procedures and protocol, work well under challenging circumstances, be flexible and adaptable, able to communication issues and concerns as well as offer solutions to the direct supervisor and leadership team • Demonstrated work experience with public assistance recipients, low-income job seekers, veterans and recently incarcerated individuals is desired
Skills Set:
• Bilingual English/Spanish highly desirable
• Excellent written and oral communication skills with the ability to meet deadlines. • Self- starter with exceptional time management skills and ability to multi-task • Demonstrated excellent verbal and written communication skills • High level proficiency in web-based real-time /video communication systems (i.e. Zoom) • Ability to create, organize and deliver presentations to all constituents including clients, employers, partner organizations and donors.
• Reliable transportation to attend community events; mileage reimbursement is available

PHYSICAL REQUIREMENTS
• Able to remain in a stationary position (both sitting and standing) 50% of the time • Able to move about inside the Career Center to access file cabinets, greet clients and volunteers • Able to operate office equipment; computer, calculator, copy/scanner machine and fax machine • Able to move equipment and supplies weighing up to 25 pounds for various events • Abe to move, traverse- move to access documents, files, supplies, etc. o Frequently communicate with clients, donors and volunteers who have inquiries about the organizations mission and services with the ability to exchange and communicate accurate information BENEFITS:

In addition to a competitive salary, we offer a comprehensive benefits package that includes medical, dental and vision coverage for up to 80% on a base plan for the employee as well as generous paid holiday, sick and vacation.

Life insurance and additional supplemental benefits are also offered.

Updated March 2025
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Position location:

Status :

Salary Range:

Reporting to:

Travel requirements:

Remote Work:
9/80 Work Schedule:

DESCRIPTION:
\ Yorking \ \bnlrobes
Wardrobe Services Specialist
Santa Ana, CA
Non-Exempt, Full-time
$ 24 - $26/ hr
Career Development Manager
15% Local travel by car
This position is NOT eligib le for remote wo rk.

This position is eligible for a 9/80 Alternative Work Schedule.

Reporting to the Career Development Manager , the Wardrobe Services Specialist is responsible for managing the daily operations of our Wardrobe department and all client wardrobe events offsite and onsite, and oversees a core group of 35 volunteers, including; a recruitment and training program for volunt eers charged with inventory management and stock rotat ion, as well as personal shoppers t hat work directly with clients to dress them appropriately for the workp lace.

This position requires strong organization skills and fashion sense with experience in retail and inventory management that can plan and prepare for client wardrobing services. This experience directly impacts the ability to develop and maintain par levels by gender and size and mainta in a clothing rotation schedule that allows item s that have not been selected in Wardrob ing to be sent to the Resale Stores for public sale.

The Wardrobe Services Specialist w ill oversee clothin g inventory management , floor and off-site location merchandising, and work with the Donation Center and Retail teams to rotate stock as appropriate. Collaboration is required with the Client Services team to plan veteran/clie nt services and events; to plan off-site events; connect wit h nonprofit and commun ity partners to generate and manage wardrobe service contract s; and work with the Development Team to establish and grow corporate partnerships for clothing donations. Additi onally, this individual wi ll play a lead role in th e logistics of all client events including planning and execution , working closely with the People Operations Manager and Career Development Manager to ensure smooth and successful events.

The Wardrobe Services Specialist is an essential part of a highly functioning Client Services team that serves a diverse client base of veterans, adults, youth, those changing career paths, and the underemployed that includes exceptional presentat ion skills to lead volunt eer training and client workshops. For off-site success events, the Wardrobe Services Specialist must train groups of new volunteers in a short time period before the event begins to ensure success.

Our Client Wardrob e Services is a significant revenue generator for the organization as well as a foundationa l client service. The Wardrobe Services Specialist will ensure Wardrob ing meets all funding and contract requirem ent s, engage in outreach efforts to partner agencies, strategic planning to increase revenue, and t rain and mobilize specialized groups of personal shopper volunteer s.

DUTIES AND RESPONSIBILITIES:

The Wardrobe Services Specialist has direct client contact and responsibility for further ing awareness of Working Wardrobes in order to serve more individuals in our community includ ing:
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• Research and present new business opportunities including; business development intended to generate donations of unused professional attire from large corporations as well as local companies Client Services:
• Relationship management with clients, vendors, donors, volunteers, and Working Wardrobes staff • Maintain daily client appointment scheduling, daily volunteer coverage schedule, daily and weekly statistical tracking, weekly report production, weekly and monthly billing of services provided. • Oversee the personal shopping services with clients and our volunteer personal shoppers; shop directly with clients in the absence of volunteers and assist as needed. • Facilitate client workshops on and off-site.
• Ensure client service delivery is performed according to the organization's mission, policies, procedures, and service philosophy. Treat all clients and volunteers with dignity and respect. • Collect and track participant information in advance to ensure stock on hand is adequate to provide clients variety and options.
• Coordinate wardrobe services with fellow colleagues to ensure a successful experience for all. • Establish strong client relationships that will extend into the future so that clients can return to the organization as speakers, advocates, volunteers, and donors. • Coordinate all referrals both to and from Working Wardrobes.

Merchandising and Inventory:
• Recruit, train and manage inventory assistance volunteers. • Ensure volunteers are merchandising the wardrobe area and offsite partner locations and keeping the mannequins and wardrobe options fresh and current.
• Manage inventory at the Wardrobe Center to allow for trips to the off-site Donation Center to identify appropriate items.
• Oversee, evaluate and recommend changes for client inventory flow in coordination with Donation Center staff.
• Oversee stock levels and plan ahead to order new items when required, including for special events. • Work with the Donation Center team to prepare and execute annual inventory audit at the Career Success Center and Donation Center locations.

Administrative Services:
• Prepare promotional materials and both on-site and off-site displays. • Develop and maintain external agency partnerships with the goal of increasing revenue for the organization.
• Develop presentations to retailers to increase product donations. • Weekly and monthly billing and reconciliation.
• Generate daily and weekly statistical and production reports. • Maintain and update client and partner agency database. • Manage controllable costs to keep operations profitable. • Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures in accordance with all grant and contract requirements. • Participate in weekly staff and team meetings, required training and other programs as requested. • Event scheduling, execution, and evaluating for Improvement and success. 19 EXHIBIT 2

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REQUIREMENTS:

Education and Experience:
• Relevant degree, or a combination of directly related college course work and experience • Valid California Driver's License and reliable transportation. • Compassionate nature and understanding of clients' issues around appearance, privacy, and physical interaction. Ability to exercise discretion and uphold client confidentiality. • Excellent interpersonal, writing, and verbal skills with clients, colleagues, volunteers, donors, and others. • Professional demeanor and positive, upbeat attitude.
• MUST be able to work evenings and weekends as needed. • Technical proficiency: MS Office (Word, Excel, PowerPoint, Publisher, database), office equipment • Demonstrated experience working with nonprofit organizations preferred is highly desired Skills Set:
• Bilingual English/Spanish highly desirable
• Demonstrated excellent verbal and written communication skills • High level proficiency in web-based real-time communication systems (MS Word, Excel, Access, and PowerPoint
• Regular, predictable attendance is required
• Reliable transportation to attend community events; mileage reimbursement is available PHYSICAL REQUIREMENTS:
• This position requires regular moving, talking, hearing, reaching, lifting, grasping, pushing, pulling, and standing.
• Must be able to lift 50 lbs. or more
• Must be able to move and stock garment racks approximately five feet in height. • May occasionally be required to stoop, kneel, crouch, and climb ladders. • Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. • Able to move about inside the Wardrobing Services and Donation Center areas to access file cabinets, clothing and shoe racks, dressing rooms, etc.
• Ability to operate a motor vehicle
• Able to operate office equipment such as a computer, calculator, copy machine and fax machine.
• Regularly required to sit and stand for extended periods of time; talk, hear, and use hands and fingers to operate a computer and telephone keyboard; reach, stoop, kneel to install computer equipment on occasion
BENEFITS:

In addition to a competitive salary, we offer a comprehensive benefits package that includes medical, dental and vision coverage for up to 80% on a base plan for the employee as well as generous paid holiday, sick and vacation.

Life insurance and additional supplemental benefits are also offered.

As an Equal Opportunity Employer, Working Wardrobes does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

I hereby acknowledge and certify I have read the above job requirements as well as physical demands of the position, please witness my signature below:
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CITY OF SANTA ANA

ATTACHMENT A

PROPOSER 'S CERT IFICATION, PROPOSAL PRICING
Certific ation - I certify that I have read, understand and agree to the terms and conditions of this Request for Proposals. I have examined the Scope of Services (Exhibit I) and am qualified to provide services being requested as specified herein. I understand and agree that I am responsible for reporting any errors, omissions or discrepancies to the City for clarification prior to the submission of my proposal.

PROPOSER'S STATEMENT: I have read, understood and agree to the terms and conditions on all pages of the Request for Proposals. Upon request, I will transfer and deliver goods or services to the City in accordance with said terms and conditions.

Working Wardrobes for a New Start Phone: 714-210-2460 Fax: 714-434-2870

LEGAL NAME OF COMPANY

NUMBERS

PHONE AND
2000 E. McFadden Ave Suite 100 Santa Ana, CA 92705

BUSINESS ADDRESS
Bonni Pomush Chief Executive Officer
__ PRINTED NAME OF AUTHORIZED AGENT TITLE
FAX
~
[email protected]

SIGNATURE OF AUTHORIZED AGENT DATE
33-0669145

FEDERA L ID NUMBER (IF APPLICABLE)

E-MAIL ADDRESS

CONTRACTOR LICENSE NUMBER
(IF APPLICABLE)

CITY OF SANTA ANA BUSINESS LICENSE NUMBER
(PLEASE PROVIDE IF AVAILABLE BUT NOT REQUIRED UNTIL AND IF AN AWARD IS MADE TO PROPOSER.) C11y or Santa Ana RFP No. 25-019A Page G4 of 10 I
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ATTACHMENT B

REFERENCES
List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included in the scope of the proposal specifications.

Attach additiona l pages if required. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications.

REFERENCE
Customer Name: Youth Guidance Center Contact Individua l: Mary Konrad Address: 601 S Lewis St Orange , CA 92868 Phone Number: _7_14_-_8_3_6_-_7_5_3_3 ______ _ EMAIL: [email protected]
Contract Amou nt: $1,950 Year : 2024
------ -----
Description of supp lies, equipment , or services provided:

Provide workforce readiness workshop series over the course of 4 days located at YGC providi ng a trained facilitator and materials. Hosted 5 participants for a wardrobing experience located at Working Wardrobes Career Success Cente r where client s received one full professional outfit.

REFERENCE
Customer Name: OCOE ACCESS Contact Individual : Jenna Quezada Address: 601 S Lewi s St Orange, CA 92868Phone Number : _ 7_14_-_2_4_5_-_6_6_0_1 _____ _ EMAIL: jque zada@ocde .us
Contract Amoun t: $ 21,000 Year: 09/2024-08/2025 ----------- Description of supplies, equipme nt, or services provided:

Provide workforce readine ss 5 part wo rksh op series hosted at varies ACCESS sites and wardrobing experience located at Work ing Wardrobes Career Success Center (1 week) 4 time s a year.

REFERENCE
Customer Name: Garden Grove USO Contact Individual : Loan Wu Address: 10331 Stanfo rd Ave Garden Grove Phone Number: _7_14_-_6_6_3_-_6_1_4_3 ______ _ 92840
City of Santa Ana RFP No, 25-019A Page 65 of 101
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EMAIL: lwu@ggus d.us
Contract Amount: $15 400 Year: 10/2 024-10 /20 25 -~--------- Description of supplies, equipment, or services provided:

Provide workforce readiness 7-part workshop series for two high school grou ps held at the school and 1 wardrobing experience for each school group where they recei ved one profess ional outfit.

THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.

PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE .

City of Santa Ana RFP No, 25-019A Page 66 of 101
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ATTACHMENT C

PROPOSER 'S STATEMENT
Proposer understands and agrees that this written RFP (or any part thereof specifically designated and accepted by the City of Santa Ana, hereinafter City) shall constitute the entire agreement between proposer and the City only after it has been accepted by the City Council, endorsed by the Clerk of the Council with her signature and official seal noting hereon the action of approval of the Council, signed by tile Executive Director or his duly authorized agent, and signed by the City Attorney, denoting his approval of the form of this document, and its execution, and when it or an exact copy of it has been either delivered to proposer or deposited with the United States Postal Service properly addressed to the proposer with the correct postage affixed thereto.

Proposer further agrees that upon delivery (as defined above) of the accepted agreement he/she will furnish City all required bonds and certificate of liability insurance within ten (10) days (excluding Saturdays, Sundays and City's legal holidays), or the funds, check, draft, or proposer's bond substituted in lieu thereof accompanying this proposal shall become the property of the City and shall be considered as payment of damages due to the delay and other causes suffered by City because of the failure to furnish the necessary bonds and because it is distinctly agreed that the proof of damages actually suffered by City is difficult to ascertain; otherwise said funds, check drafts, or proposer's bond substituted in lieu thereof shall be returned to the undersigned.

Proposer understands that a proposal is required for the entire work, that the estimated quantities set forth in the RFP schedule are solely for the purpose of comparing proposals, and that final compensation under the contract will be based upon the actual quantities of work satisfactorily completed.

All terms contained in the specifications, the certification of nondiscrimination by contractors, and the required insurance certificates are to be incorporated by reference into this agreement and are made specifically as part of this RFP.

F. Working Wardrobes for a New Start Irm ______________________ _ _________ _ Signed and Printed Name: ~ 'V\JvlG
Title Chief Executive Officer
Date
Bonni Pomush
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.

PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NON RESPONS IVE.

City of Santa Ana RFP No. 25-019/\ Page 67 of 101
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ATTACHMENT D

NON-COLLUSION AFFIDAVIT
(Title 23 United States Code Section 112 and Public Contract Code Section 7106) To the CITY OF SANTA ANA
In accordance with Title 23 United States Code Section 112 and Public Contract Code 7106 the proposer declares that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association , organization, or corporation; that the proposal is genuin e and not collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived or agreed with any proposer or anyone else to put in a sham proposa l, or that anyone shall refrain from bidding; that the proposer has not in any manner , direct ly or indirectly, sought by agreement , commun ication, or conference with anyone to fix the proposa l price of the proposer or any proposer , or to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to secure any advantage against the public body awarding the contract of anyone interested in the proposed contract ; that all statements contained in the proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation , partnership , company association . organization , bid depository , or to any member or agent thereof to effectuate a collusive or sl1am proposal.

Note: The above non-collusion affidavit is part of the proposal. Signing this proposal on the signature portion thereof shall also constitute signature of this non-collusion affidavit. Proposers are cautioned that making a false certification may subject the certifier to criminal prosecution.

Signed (}-iu
State of ____ . County of
Subscribed and sworn to (or affirmed) before me on this ____ day of _____ _ 20 __ , by ____ _ ______ , proved to me on the basis of satisfactory evidence to be the person(s) who appeared before me.

Notary Public Signature

SEE A TI ACHED

NOTARIAL CERTIFICATE
Notary Public Seal
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.

PROPOSALS THAT DO NOT CONTA IN THIS FORM WILL BE CONSIDERED NONRESPONS IVE.

C11y of Santa Ana RFP No. 25-019A Page 68 of 101
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CALIFORNIA JURAY WITH AFFIANT STATEMENT GOVERNMENT CODE§ 8202 'l<'~.i'X'~..c<'~Mee&'-c<'M~~.c<'-0<'~«.i'X'M«~
~ee Attached Document (Notary to cross out lines 1-6 below) D See Statement Below (Lines 1-6 to be completed only by document signer[s], not Notary) Signature of Document Signer No. 1 Signature of Document Signer No. 2 (if any) A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document.

State of California
County of 6 t ,4 ,( 0- e
&«<>eeeea-1
TtRRY R. FIN~
Notary Public· Gl1ifornia ~
Orange County ~
Commission ii 2462021
y c~r:1rr.. uplrei Sep 29. 2027
Seal
Place Notary Seal Above
Subscribed and sworn to (or affirmed)
on this L "l day of /Y1 A ~ < H
Date Month
·I
foMuS#
by
(1) 8 d rV NI
before me
20 J.-f
Year
(and (2T
__..AlBmirsfof s.~ ),
proved to me on the basis of satisfactory evidence
to be the person(s) who appea red before me.

Signature

OPTIONAL
Though this section is optional, completing this information can deter alteration of the document or fraudulent reattachment of this form to an unintended document.

Description of Attached Document .. ' ,, )
Titl e or Type of Document: N ~ 1 ,,. (. t!l L t. i,/J'/,p,.,/ A, fp~') 4Jo~t~e nt Date: J ~;,. 'l,.. ,.Ji)f Number of Pages: _ _ I_ Signer(s) Other Than Named Above: /U ..1 # {_ ~~~ m~~~-.;;c~
©2014 National Notary Association· www.NationalNotary.org • 1-800-US NOTARY (1-800-876-6827) Item #5910 EXHIBIT 2

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ATTACHMENT E

NON-LOBBYING CERTIFICATION
he prospective participant certifies, by signing and submitting this bid or proposal, to the best of his or her knowledge and belief, that:
(1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any Federal agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement.
(2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any Federal agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL. "Disclosure of Lobbying Activities ," in conformance with its instructions.

This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by Section 1352, Title 31, U.S. Code. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100.000 for each such failure.

The prospective participant also agrees by submitting his or her bid or proposal that he or she shall require that the language of this certification be included in all lower tier subcontracts, which exceed $100,000 and that all such subrecipients shall certify and disclose accordingly.

Signed: ~
Title:

Firm:

Date:

Chief Executiv e Officer
Work ing Wardrobes for a New Start
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.

PROPOSALS THAT DO NOT CONTA IN THIS FORM WILL BE CONSIDERED NON RESPONS IVE.
c ,ty of Santi! Ana RFP No , 25-019A Page 69 of 10 I
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ATTACHMENT F

NON-DISCRIMINATION CERTIFICATION
The undersigned consultant or corporate officer, during the performance of this contract, certifies as follows:

1. The Consultant shall not discriminate against any employee or applicant for employment beca use of race, color, religion, sex, or national origin. The Consultant shall take affirmative action to ensure that applicants are employed, and that employees are treated during employment without, regard to their race, color, religion, sex, or national origin. Such action shall include, but not be limited to, the following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. The Consultant agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination clause.

2. The Consultant shall, in all solicitations or advertisements for employees placed by or on beha lf of the Consultant, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

3. The Consultant shall send to each labor union or representative of workers with which he/she has a collective bargaining agreement or other contract or understanding, a notice to be provided advising the said labor union or workers' representatives of the Consultant's commitments under this section, and shall post copies of the notice in conspicuous places available to employees and applicants for employment.

4. The Consultant shall comply with all provisions of Executive Order 11246 of September 24. 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor.

5. Tl1e Consultant shall furnish all information and reports required by Executive Order 11246 of September 24, 1965, and by rules. regulations, and orders of the Secretary of Labor, or pursuant thereto. and will permit access to his/her books, records, and accounts by the administering agency and the Secretary of Labor for purposes of investigation, to ascertain compliance with such rules, regulations, and orders.

1. In the event of the Consultant's non-comp liance with the nondiscrimination clauses of this contract or with any of the said rules, regulations. or orders, the contract may be canceled, terminated , or suspended in whole or in part and the Consultant may be declared ineligible for further Government contracts or federally assisted construction contracts in accordance with procedures authorized in Execution Order 11246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11 246 of September 24, 1965, or by rule. regulations, or order of the Secretary of Labor. or as otherwise provided by law.

2. The Consultant shall include the portion of the sentence immediately preceding paragraph ( 1) and the provisions of paragraphs ( 1) through (7) in every subcontract or purchase order unless exempted by rules, regulations, or orders of the Secretary of Labor issued pursuant to Section 204 of Executive Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontract
C11y of Santa Ana RFP No. 25-019A Page 70 of 1 O 1
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or purchase order as the administering agency may direct as means of enforcing such provisions, including sanctions for noncompliance; provided, however , that in the event the Consu ltant becomes involved in, or is threatened with, litigation with a subconsultant or vendor as a result of such direction by the administering agency, the Consultant may request that the United States enter into such litigation to protect the interests of the United States.

8. Pursuant to California Labor Code Section 1735, as added by Chapte r 643 Stats. 1939, and as amended , no discrimination shall be made in the employment of persons upon public works because of race, religious creed, color, national origin, ancestry, physical handicaps, mental condition, marital status, or sex of such persons, except as provided in Section 1420, and any consultant of public works violating this Section is subject to all the penalties imposed for a violation of the Chapter.

Signed :
t
Title:

Firm:

Date:

Chief Executive Officer
Working Wardrobes for a New Start
THIS FORM MUST BE COMP LETED AND INCLUDED WITH THE PROPOSAL.

PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NON RESPONSIVE.

C11y of Santa Ana RFP No 25-0 19A Page 7 1 of 101
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.SIMON
lf)sc HOLARS

LETTER OF SUPPORT FOR

CITY OF SANTA ANA- YOUTH SERVICE PROVIDER
City of Santa Ana - Santa Ana WDB
80 I W. Civic Center Drive, Suite 200
Santa Ana, CA 9270 I
RE: Letter of suppo rt for Working Wardrobes for a New Start To Whom It May Concern:

The Simon Schola r Program suppo rts Work ing Wardrobe s for A New Sta1t and their submi ssion of prop osal in response to the City of Santa Ana Youth Service Providers RFP No. 25-0 19A.

Work ing Wardrobe s currently serve s as a commu nity partner to Simon Scho lars, providing workfo rce readine ss services to Simon Scholars partic ipants annually since 2023 , serving over 340 youth. Working Wardrobe s is a va lued partner providing workforce training and professiona l wardrobe services that effect ively ass ist ou r shared effo1t s to assist program participants wit h barriers to employment so they can enter the workforce and ach ieve self-suffic iency. Working Wardrobes comp lies with all administrative, financial , and outcomes requir ements and has demo nstra ted the capac ity and expe rtise to conduct effec tive workforce services to the young adult population.

If you have any questions, please contact me at arobles @s imonscho lars .org Sincerely,
Andy Rob les, MBA
Exe cutive D irecto r
Simon Scholars Program
From Adversity to Accomplishment
620 Newport Center Drive 12th Floor, "-lewport Beacl,, CA 92660 sirnonscholars erg 949.373.5000
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April 1, 2025
Sandy Barba, WDB Staff
City of Santa Ana - Santa Ana WDB
801 W. Civic Center Drive, Suite 200
Santa Ana, CA 92701
RE: Attachment K - Letter of Support from Employers
Dear Ms. Barba:

In lieu of forma l letters of support from prospective employers who will serve as partn ers providing paid work experiences for youth participating in our propo sed Rebuilding Careers for Young Adults program, I would like to share that, although forma l employer partn ers have not yet been fin alized, Working Wardrobes has initiated preliminary discussions with a range of prospective work sites and emplo yers across various industries who are prepared to serve this role should we be awarded the proposed grant.

If awarded funding, Working Wardrobes is willing to submit forma l Letter s of Commitment from particip atin g work site partners to the City of Santa Ana, confirming the ir active support and participati on in this critical program component.

To secure a wide variety of robust placement opportunities, we will leverage our Board of Director s- who represent diverse industrie s across Orange County- along with our establi shed corporate partner s and prominent funders in sectors such as healt hcare and finance. Included with thi s letter is our Board of Directors roster, which demonstrates the breadth of industries represented.

Addition ally, we wil l work to ensure that host site placements include regional hospitals, logistics companies, IT service providers, and additional businesses aligned with particip ants' goals. Coupled with th e paid work experience opportunities to be made available to participants within our social enterpri se division, th ese work site partn erships wil l enable us to provide well-round ed, real-world experiences that prepare young adults for meaningful and stable employment.

We are energized by the momentum thi s initiative is already generating and are confident that, with funding from the City of Santa Ana, we can provid e transformative opportuniti es for out-of-school youth in Santa Ana, positioning them for long-term success. Thank you for your consideration and for your ongoing commitment to creating oppo rtuniti es for young people in our community.

Sincerely,
Bonni Pomush
Chief Executive Officer
2000 E. McFadden Ave. • Santa Ana, CA 92705 • (714) 210-2460 • www.worki ngwardrobes.org EXHIBIT 2

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Board Leadership
Janelle Metzger
Board Title: Chair
, \"orking, ,arclrobes
Professional Title & Employer: VP Senior Hum an Capital Part ner, Opt um Paul Hoffman
Board Title: Vice Chair
Professional Title & Employer : CFO, Wi ndsor Fashions
Michelle Sullivan
Board Title: Treasurer
Professional Title & Employer: Asst VP, Manager Strategic Product Implementation, Capital Group Erik Hiller
Board Title: Secretary
Professional Title & Employer : Managing Director, KPMG Board Members
Michelle Angel
Professional Title & Employer: Director, Corporat e FP&A, In gram Mic ro Carolyn Beaver
Professional Title & Employer: Commun ity Leader
Lynn Herrick
Professional Title & Employer : Co-Founder, COO, Blucrest Cyndi Karapogosian
Professional Title & Employer: Distri ct President, Robert Half Greg Little
Professional Tit le & Employer : Manag ing Director, Pacific Life Insurance Company Lynette McKinnon
Professional Title & Employer : Directo r of SoCal Design Center, Boeing 2000 E. McFadden Ave. • Santa Ana, CA 9270 5 • (714) 210-2460 • www.workingwardrobes.org EXHIBIT 2

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, Yorking, Yanlrobes
Christine Ragos
Professional Title & Employer: VP Digital Engagement Manager, U.S. Bank Chris Collie
Board Title : Public Affairs
Professional Title & Employer : VP, Market Leader, Invesco Scott De long, PhD
Board Title: Governance
Employer: Lead2Goals
Brant Gresham
Board Title: Developm ent
Professional Title & Employer: Managi ng Director, Blue Owl Erik Hiller
Board Title: Audit, Governance, Development/Board Secretary Professional Title & Employer: Managing Director, KPMG
Cyndi Karapogosian
Board Title: Governance
Professional Title & Employer: District President, Robert Half Greg Little
Board Title : Developm ent
Professional Title & Employer: Managing Director, Pacific Life Insurance Company Sherrie Simmons
Professional Title & Employer: CEO, SIMMS Solutions
lvo Tjan
Professional Title & Employer : Chairman, President & CEO, CommerceWest Bank Marissa Waldman
Professional Title & Employer: CEO, Leaderology
2000 E. McFadden Ave. • Santa Ana, CA 92705 • {714) 210-2460 • www.workingwardrobes.org EXHIBIT 2

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\ Yorking \ Yard robes
Procurement Policy

1. Purpose
The purpose of this Procurement Policy is to ensure that Working Wardrobes conducts procurement activities in a transparent , ethical, and cost-effective manner while supporting our mission of helpin g people overcome barrier s to gainful employment.

2. Scope
This policy applies to all purchases of goods and services made on behalf of Working Wardrobes, including those by employees , volunte ers, and contractors.

3. Guiding Principles
• Integrity: All procurement activit ies must be conducted with honesty and fairne ss. • Accountability: Staff must ensure that funds are spent responsibly and aligned with th e organization's goals.
• Cost-Effectiveness: Purchases should offer th e best value for money without compromising quality.
• Compliance : All procurement must adhere to applicab le laws, regulations , and funding requirem ents.
• Sustainability & Diversity: Consideration should be given to environmentall y sustainable products and diverse suppliers, including small, minority-owned, and women-owned businesses.

4. Procurement Process

4.1 Purchase Authorization
• Purchases up to $500 may be approved by department heads. • Purchases betw een $501 and $10,000 require approval from the Chief People and Operations Officer.
• Purchases exceeding $10,000 require approval from the CEO.

4.2 Vendor Selection
• For purchases under $5,000, a single quote is suffic ient. • For purch ases bet ween $5,001 and $25,000, at least two written quotes should be obtained.
• For purcha ses exceeding $25,000, a formal Request for Proposal (RFP) process should be conducted.

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• Sole-source procurement is allowed only when justified and approved by leadership.

4.3 Conflict of Interest
• Employees and voluntee rs must disclose any relationships with vendo rs that could present a conflict of interest.
• Procurement decisions should be made objectively and in the best interest of the organization.

4.4 Contracting & Documentation
• All agreements must be documented in writing and signed by authorized representatives.
• Contracts over $10,000 should be reviewed by legal counsel. • Records of procurement activ iti es, including quotes and approvals, must be maintained for auditing purposes .

5. Vendor Management
• Vendo rs shou ld be evaluated periodically based on performance, cost, and service quality.
• Long-term partnerships should be reviewed annually to ensure continued value and alignment with organizational needs.

6. Policy Review
This poli cy wi ll be reviewed annually and updated as necessary to reflect changes in regulations, funding requirements, or organizationa l prior ities.

Effective Date : January 1, 2025
Approved By: Derek Benson, Chief People & Operations Officer EXHIBIT 2

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Rippling Time & Attendance platform : WEX participants will be enrolled in our HR management system that will include digital timecards. Participants will manage their time sheet utilizing the app/web-based version of the platform to track time and compensation. Digital timesheets will be reviewed by the Career Navigator. See sample of timesheet below:

Q
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f,o .. c11111~) - 2 of 5 employees ,
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00 (1)
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.,,.q 1~.t1,.1t•""'1 Arp1(.o,-J,ICll,l11111,,,~ ... ,r-, , WDf'l..--.e1111 lU.lrt Monoov 11-00 am POT
~ $19":i teo~pp ,o..-•r -
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0J1 11 no2, - 031301202! v .. On
Worked hours breakdown
a -.~\'.ti•r. •tt-·w,c••· 1'.'.,'•L .,,1,t: ·1t'.'U \8•; ')1n 37m Sniffs T,i,w on o ~•~stt Cha.n.t. !Oll'f
v .. w » Ttm.c;w& tO.t:iwt ) V Show only un~ffd ffiU.- 1 Timecard1 e
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Host site supervisors will be asked to fill out a hard copy timesheet to verify schedule and hours worked. This will be submitted to the Career Navigator weekly for review and used to audit the digital timesheet in Rippling. See sample of hard copy timesheet.

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\ \ ""<>rl(i11g \ \ brclr<>l1cs
WEX Program Participant
Timesheet

TOTAL WORK

WEEK HOURS

40.00 DATE(S)
- -
1/3/23
- --- - --
1/4/23
-
1/5/23
1/6/23
1/9/23
Host Site Syoervisor Signature
Name of Host Site Supervisor

TOTAL HOURS
WORKED

35.00 TIMEIN
9:00AM
- ---- ~--
9:00AM
9:00AM
9:00 AM
-~-
9:00AM

REGULAR
HOURS

35.00 LUNCH START
11:00 AM
11:00 AM
-
11:00AM
11:00AM
-- --
11:00 AM
-

OVERTIME
HOURS

0.00 LUNCH END
12:00 PM
12:00 PM
12:00 PM
12:00 PM
12:00 PM
---
---
--
·-- -
Date:

EMPLOYEE DETAILS: name
emai l
phone
MANAGER:
1/1/23 1/15/23

TIME OUT HOURS WORKED
5:00 PM 7.00
--- --
5:00 PM 7.00
-
5:00 PM 7.00
5:00 PM 7.00
5:00 PM 7.00
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ATTACHMENTS

ASSURANCES & CERTIFICATIONS
Selected providers will be required to sign and submit "actual" assurances and certificates as required by the City of Santa Ana and the Workforce Development Board on all contracts.

I recognize that I must give assurances for each item below. If I cannot, this proposal will be automat ically rejected. Please initial each box.

I am authorized by my Board of Directors, Trustees, other legally qualified officer, or as tl1e owner of this organization or business to submit this proposal.

We are not currently on any Federal, State of California, or local Debarment list.

We will provide records to show that we are fiscally solvent, if needed.

We have, or will have, all of the fiscal control and accounting procedures needed to ensure that WIOA funds will be used as required by law and contract.

We have additional funding sources and will not be dependent on WIOA funds alone.

We do or will meet the applicable Federal, State, and local compliance requirements.

These include, but are not limited to:
[fg/' Records that accurately reflect actual performance . [Yj' Maintain record confidentiality, as required.

I
Reporting financial, participant, and performance data, as required.

Comply with State and Federal fiscal and program activity audits.

Comply with Federal and State non-discrimination provisions. ~ Meet requirements of Section 504 of the Rehabilitation Act of 1973. [GA Meet requirements of the American's with Disabilities Act of 1990 ~ Meet all applicable labor law, including Child Labor Law standards. 122( Agree to provide a drug free workplace.
~ Agree to insure the City of Santa Ana through General Liability Insurance and Automobile Liability. Coverage in the amount of $1,000,000.00.
~ Agree to provide all participants with Grievance Procedures. ~ Agree to insure proposer's employees through Workers Compensat ion Insurance (including part-time employees)
~ Procurement policies and procedures are in place and meet federal guidelines.

I.L!fl Youth Protection Policy and Sexual Abuse & Molestation insurance of $2,000,000 We will not:
lfrf Place a youth in a position that will displace a current employee. ~ Use WIOA money to assist. promote, or deter union organizing. ~ Use funds to employ or train of persons in sectarian activities. filf Use funds for youth in the construction, operation, or maintenance of any part of a facility to be used for sectarian instruction or religious worship. lffi' Use WIOA funds for activities that would interfere with or replace regular academic requirements for eligible youth who are not dropouts .
~ Use WIOA funds to carry out programs funded under the School-to-Work Opportunities Act of 1994 unless the program(s) are only for youth eligible to participate under WIOA. [Br Use WIOA money under this contract to purchase any equipment.

I hereby assure that all of the above are true.
(uj{l~ j?pl'\\'\i fof\'\v-~~ Chief Exec utive Officer
Name Title Date
C1Iy of Santa Ana RFP No. 25-019/\ Page 85 of 101
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CITY OF SANTA ANA

ATTACHMENT T

CERTIFICATION REGARD ING DEBARMENT
This certification is required by the regulations implementing Executive Order 12549, Debarment and Suspension, 29 CFR Part 98, Section 98.510, Participants' Responsibilities. The regulations were published as Part VI I of the May 16, 1988, Federal Register (Pages 19160-19211 ). (Before completing certification, read instruct ions which are an integral part of certification) ·1. The prospective primary participant, (i.e. grantee) certifies to the best of its knowledge and belief, that it and its principals:
a. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any federal department or organization; b. Have not within a three-year period preceding this proposal been convicted or had a civil judg ment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (federal, state or local) transaction or contract under a public transaction; violation of federal or state antitrust statues or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements , or receiving stolen property.
c. Are not presently indicted for or otherwise criminally or civilly charged by a government entity (federa l, state or local) with commission of any of the offenses enumerated in paragraph (1 )(b) of this ce1iification; and
d. Have not within a three-year period preceding this application/proposal had one or more public transactions (federal, state or local) terminated for cause or default.

2. Where the prospective primary participant is unable to certify to any of the statements in this certification , such prospective participant shall attach an explanation to this proposal.

Working Wardrobes for a New Start
Grantee/Contractor Organization
Bonni Pomush, Chief Executive Officer
Name and Title of Official Authorized to Certify
On Behalf of the Grantee
April 1, 2025
Date
Clly of Sanla Ana RFP No. 25-019A Page 86 of 101
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CITY OF SANTA ANA

INSTRUCTION FOR CERTIFICATION

1. By signing and submitting this proposal, the prospective recipient of Federal assistance funds is providing t11e certification as set out below.

2. The certification in this clause is a material representation of fact upon which reliance was placed when this transaction was entered into. If it is later determined that the prospective recipient of Federal assistance funds knowingly rendered an erroneous certification, in addition to other remedies available to the Federal Government, the Department of Labor (DOL) may pursue available remedies, including suspension and/or debarment.

3. The prospective recipient of Federa l assistance funds shall provide immediate written notice to the person to whom this proposal is submitted if at any time the prospective recipient of Federal assistance funds learns that its certification was erroneous when submitted or has become erroneous by reason of changed circumstances.

4. The terms "covered transaction", "debarment", "suspended", "ineligible", "lower tier covered transaction", "participant", "person", " primary covered transaction", "principle", "proposal", and "voluntarily excluded", as used in this cause, have the meanings set out in the Definitions and Coverage sections of rules implementing Executive Order 12549. You may contact the person to whom this proposal is submitted for assistance in obtaining a copy of those regulations.

5. The prospective recipient of Federal assistance funds agrees by submitting this proposal that, should the proposed covered transaction be entered into, it shall not knowingly enter into any lower tier covered transaction with a person who is debarred, suspended, declared ineligible, or voluntarily excluded from participation in this covered transaction , unless authorized by the DOL.

6. The prospective recipient of Federal assistance funds agrees by submitting this proposal, that it will include the clause title "Certification Regarding Debarment, Suspension , Ineligible, or voluntarily excluded" from the covered transaction unless it knows that the certification is erroneous.

7. Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render in good faith the certification required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings.

8. Except for transactions authorized under paragraph 5 of these instructions, if a participant in a covered transaction knowingly enters into a lower tier covered transaction with a person who is suspended, debarred, ineligible, or voluntary excluded from participation in this transaction , in addition to other remedies available to the Federal Government. the DOL may pursue available remedies , including suspension and/or debarment.

City of Sanla Ana RFP No 25-0191\ Page 87 of 101
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CITY OF SANTA ANA

ATTACHMENT U

CERT IFICATION REGARDING LOBBYING
The undersigned certifies, to the best of his or her knowledge and belief, that:
1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any organization , a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement.
2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any organization, a Member of Congress, an officer or employee of Congress, or an employee of a member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, "Disclosure Form to Report Lobbying." in accordance with its instructions.
3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including agreements) and that all subrecipient's shall certify and disclose accordingly.

This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31 U.S.C. 1352.

Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure occur ring on or before October 23, 1996, and of not less than $11 ,000 and not more than $110,000 for each such failure.

Working Wardrobes for a New Start
Grantee/Contractor Organization
~<
Bonni Pomus h, Chief Execut ive Officer
Name of Certifying Official Signature
City of Santa Ana
Date
RFP No 25-019A Page 88 of 101
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CITY OF SANT A ANA

ATTACHMENT V

AMER ICANS WITH DISABILITY ACT (ADA) AND EQUAL OPPORTUN ITY (EO) LAW SURVEY
I. Is there a minimum of 2 designated disabled parking slots? Per Dept. of Rehab Sect. 504 YES!;21"N00
II. Are individuals able to reach the building's entrance for individuals with a disability without having to go behind any other cars, or any other barriers (curb, sidewalks, etc.).

Per Dept. of Rehab. Sect. 504 YES0 N00
Ill . Is there a front door labeled with the internat ional wheelchair access sign? Per Dept. of Rehab. Sect. 504 YES0 N00
Is the labeled entrance's threshold not higher than ½ inch to allow for wheelchair access? Per Dept. of Rehab. Sect. 504 YESE2]" N O□
IV. Is the door-handle to the labeled wheelchair entrance door, a lever handle (not a round doorknob)?
Per Dept. of Rehab. Sect. 504 YESl;a N00
V. If any services are available on the second floor, does the building have an elevator? Per Dept. of Re/Jab. Section 504 YES □ NO □ NA!;2f
VI. Does the classroom, working area, and break-room have enough room to maneuver a wheelchair and/or crutches?
Per Dept. of Rehab. Sect. 504 YES!;a'N0 0
VII. Does the provider catalog I employee manua l, contain the organization's Grievance Policy? Per WIOA Section 188 & 29 CFR Patt 38 YES!;a'NOQ
VIII. Is Grievance Procedure and contact person made available in writing to the participant on or before the first day of program participation .

Per WIOA Section 188 & 29 CFR Part 38 YES0 N00
IX. If serving any Limited English individuals is the grievance procedure and procedure s available in their language.

Per Title 29 CFR Section 38.36(b) YES!;a'NOQ
X. Is there at least one internationally labeled accessib le restroom for the disabled.

Per Dept. of Rehab. Sect. 504 YES0 N00
C11y of Santa Ana RFP No, 25-0 19A Page 89 of 101
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CITY OF SANT A ANA

ATTACHMENT CC

ADDITIONAL DOCUMENTS
Please insert any Additional Documents such as flyers, brochures, training descriptions, and/or testimonials that support your proposal and/or further describe the program, as Attachment CC.

Please outline the titles of each attachment in the table below and label each attachment as listed below.

CC-# Example: WIOA Youth Brochure
CC-1 Negotiated Indirect Cost Rate Agreement with the U.S. Department of Labor (2025) CC-2 Client Referral Form
CC-3 Workshop and Wardrobe Service Flyers
CC-4 8-Unbound (Career Exploration) Flyer
CC-5
CC-6
City of Santa Ana RFP No, 25-019A Page 98 of 101
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NEGOTIATED INDIRECT COST RATE AGREEMENT

NON-FEDERAL ENTITY
Working Wardrobes for a New Start
2000 E. McFadden Ave, Suite l 00
Santa Ana, CA 92705
UEI: F4CRDDMFY2A5
EIN: 33-0669145
DATE: 2/18/2025
FILE REF.: This
replaces the agreement
dated 1/17/2025
The indirect cost rate(s) contained in this Agreement are for use on grants, contracts, and other agreements with the Federal Government. This Agreement was negotiated by Working Wardrobes for a New Start (non-Federal entity) and the U.S. Department of Labor in accordance with the authority contained in the Federal Acquisition Regulation (FAR) for commercial entities, or Title 2 of the Code of Federal Regulations, Part 200 for nonprofit and state/local entities. This Agreement is subject to the limitations in Section II, A, below.

When applicable, the rates presented in this Agreement may only be applied to: (!) cost­ reimbursement contracts and (2) actual costs for materials in time-and-materials (T &M) contracts.

Any indirect rates for labor costs in T &M, labor-hour and fixed-price contracts must be negotiated with the Contracting Officer during pre-award in accordance with FAR Part 15 .404-1 ( c ).

SECTION I: RATES

TYPE APPROVAL FROM TO RATE BASE LOCATION APPLY TO
Indirect Final 01/01/2021 12/31/2021 16.40% SW-I Loe-I AP-I Indirect Provisional 01/01/2022 12/31/2022 17.04% SW-I Loe-I AP-1 Indirect Provisional 01/01/2023 12/31/2023 21.06% SW-I Loe-I AP-I Indirect Provisional 01/01/2024 12/31/2024 19.96% SW-I Loe-! AP-I Indirect Provisional 01/01/2025 12/31/2025 17.58% SW-I Loe-I AP-I (SEE SPECIAL REMARKS)
BASE
SW-1: Total direct salaries and wages including vacation, holiday, sick pay, other paid absences, and all applicable fringe benefits.

LOCATION APPLY TO
Loe- I: All Locations AP-I: All Programs
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TREATMENT OF FRINGE BENEFITS: Fringe benefits are specifically identified to each employee and/or are charged individually as direct or indirect cost (as applicable). See Special Remarks section of this Agreement for more details.

TREATMENT OF PAID ABSENCES: Vacation, holiday, sick leave pay and other paid a.bsences are included in salaries and wages and are claimed on grants, contracts and other agreements as part of the normal cost for salaries and wages. Separate claims are not made for the cost of these paid absences.

SECTION II: GENERAL
A. LIMITATIONS
Use of the rate(s) contained in the Agreement is subject to all statutory or administrative limitations and is applicable to a given Federal award or contract only to the extent that funds are available.

Acceptance of the rate(s) agreed to herein is predicated upon the following conditions:

1. No costs other than those incurred by the non-Federal entity or contractor were included in its indirect cost pool as finally accepted and that such incurred costs are legal obligations of the non-Federal entity and allowable under the governing cost principles.

2. The same costs that have been treated as indirect costs have not been claimed as direct costs.

3. Similar types of costs have been accorded consistent treatment.

4. The information provided by the non-Federal entity or contractor which was used as a basis for acceptance of the rate(s) agreed to herein is not subsequently found to be materially inaccurate by the Federal government. In such situations, the rate(s) may be subject to renegotiation at the discretion of the Federal government.

5. The rates cited in this Agreement are subject to audit.

6. Indirect costs charged to Federal grants/contracts by means other than the rate(s) cited in this Agreement should be adjusted to the applicable rate(s) cited herein and be applied to the appropriate base to identify the proper amount of indirect costs allocable to the program.

7. Contracts/grants providing for ceilings as to the indirect cost rate(s) or amount(s) which are indicated in Section I above, will be subject to the ceilings stipulated in the contract or grant agreements. The ceiling rate or the rate(s) cited in this Agreement, whichever is lower, will be used to determine the maximum allowable indirect cost on the contract or grant agreement.

8. Administrative costs consist of all Direct and Indirect costs associated with the management of a non-Federal entity's programs. Non-Federal entities should refer to their contracts/grants terms and specific program legislation for the applicable definition of Administrative Costs and any related limitations.
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B. ACCOUNTING CHANGES
This agreement is based on the accounting system purported by the non-Federal entity or contractor to be in effect during the Agreement period. Changes to the method of accounting for costs which affect the amount of reimbursement resulting from the use of this Agreement require prior approval from the Cost & Price Determination Division (CPDD). Such changes include, but are not limited to changes in the charging of a particular type of cost from indirect to direct. Failure to obtain approval may result in cost disallowances.

C. NOTIFICATION TO FEDERAL AGENCIES
A copy of this document (original, and revised (if applicable)) is to be provided by the non-Federal entity or contractor to other Federal funding sources as a means of notifying them of the Agreement contained herein.

D. DEFINITION OF RATES

1. Final rate means an indirect cost rate applicable to a specified past period which is based on the actual costs of the period. A final rate is not subject to adjustment.

2. Provisional rate or billing rate means a temporary indirect cost rate applicable to a specified period which is used for funding, interim reimbursement, and reporting indirect costs on Federal awards pending the establishment of a final rate for the period.

3. Predetermined rate means an indirect cost rate, applicable to a specified current or future period, usually the organization's fiscal year. The rate is based on an estimate of the costs to be incurred during the period. A predetermined rate is not subject to adjustment.

4. Fixed rate means an indirect cost rate which has the same characteristics as a predetermined rate, except that the difference between the estimated costs and the actual costs of the period covered by the rate is carried forward as an adjustment to the rate computation of a subsequent period.

The Special Remarks section in this agreement may include the carry-forward amount of the applicable fiscal years.

Central service costs (commonly known as State-Wide Cost Allocation Plan costs, or SWCAP costs), when applicable and allowed, may be included in the fixed rate. If the approved SW CAP costs are not available, then those proposed costs can be used to calculate the carry-forward amount. Appropriate State and Federal agencies responsible for negotiating the SW CAP must be informed if proposed SWCAP costs are used so that adjustments between the proposed and approved SW CAP costs can be made in subsequent period. 3 of6
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5. G&A rate -If published in Section I, it is the acronym for "General and Administrative" type of indirect expenses. G&A means any management, financial, and other expense which is incurred by, or allocated to, a business unit and which is for the general management and administration of the business unit as a whole.

E. SPECIAL REMARKS

1. Provisional/Final Rate approval and impact to closeout adjustments:

When seeking initial reimbursement of indirect costs using the provisional/final rate methodology, a provisional proposal must be submitted within 90 days of receiving a Federal award (financial assistance, grants, cooperative agreements, and cost reimbursable contracts) that requires accounting for actual costs incurred. The non-Federal entity or contractor must submit an indirect cost rate proposal within six ( 6) months after the end of their fiscal year to establish a final rate.

Once a final rate is negotiated, billings and charges to Federal awards must be adjusted if the final rate varies from the provisional rate. If the final rate is greater than the provisional rate and there are no funds available to cover the additional indirect costs, the non-Federal entity or contractor may not recover all indirect costs. Conversely, if the final rate is less than the provisional rate, the non-Federal entity or contractor will be required to reimburse the funding agency for the excess billings.

Non-Federal entities or contractors receiving a Federal cost reimbursable contract(s) - Must adhere with FAR 52.216-7(d)(2)(v), to settle final indirect cost rates typically on an annual basis:
"The contractor shall update the billings on all contracts to reflect the final settled rates and update the schedule of cumulative direct and indirect costs claimed and billed, as required in paragraph ( d)(2)(iii)(l) of this sections, within 60 days after settlement of final indirect cost rates."
In addition, the contractor shall provide to the Contracting Officer the noted cumulative costs schedule within 60 days of the execution of this agreement.

If the non-Federal entity or contractor has completed performance under any of the contracts covered by this Agreement, a final invoice or voucher must be submitted no later than 120 days from the date on which this Agreement is executed, following guidance from FAR

52.216-7(d)(5) and FAR 52.216-7(11).

Non-Federal entities receiving Federal awards (financial assistance, grants, and cooperative agreements) - Note that even if Federal awards are administratively closed prior to the settlement of final indirect cost rates, non-Federal entities still must comply with the following 2 CFR Part 200 clauses stating, in part:
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§200 .345 Post-closeout adjustments and continuing responsibilities (a) The closeout of a Federal award does not affect any of the following:
(1) The right of the Federal awarding agency or pass-through entity to disallow costs and recover funds on the basis of a later audit or other review. The Federal awarding agency or pass-through entity must make any cost disallowance determination and notify the non-Federal entity within the record retention period. (2) The obligation of the non-Federal entity to return any funds due as a result of later refunds, corrections, final indirect cost rate adjustments (unless the Federal award in closed in accordance with § 200.344(h)), or other transactions. §200.346 Collection of amounts due
Any funds paid to the non-Federal entity in excess of the amount to which the non-Federal entity is finally determined to be entitled under the terms of the Federal award constitute a debt to the Federal Government. The Federal agency must collect all debts arising out of its Federal awards in accordance with the Standards for the Administrative Collection of Claims (3 I CFR part 90 I).

2. By signing this agreement, the organization acknowledges the accmacy of its contents (e.g. fiscal periods, rates, allocation base, enclosed Statement of Allocated Costs by Grant ID for cost allocation plans, etc.).

3. Fringe benefits include the following: FICA, state unemployment insurance, worker's compensation, and medical insurance.

4. Equipment is defined as tangible personal property (including information technology systems) having a useful life of more than one year and a per-unit acquisition. The capitalization threshold for equipment is $1,000.
*** INTENTIONALLY LEFT BLANK***
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5. The indirect salaries approved as pa1t of the Rate/CAP in Section I comply with the applicable ETA TEGL I 0-24 and/or Job Corps salary and bonus restrictions.

BY THE NON-FEDERAL ENTITY
Working Wardrobes for a New Sta1t
2000 E. McFadden Ave, Suite I 00
Santa Ana, CA 92705
(Non-Federal Entity)
~
Bonni Pomush
(Name)
Chief Executive Officer
(Title)
02/19/2025
(Date)

ACCEPTANCE
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BY THE COGNIZANT AGENCY FOR

INDIRECT COSTS, ON BEHALF OF THE
U.S. FEDERAL GOVERNMENT
U.S. Department of Labor
Cost & Price Determination Division
Office of Strategy and Administration
Office of Senior Procurement Executive
Washington, DC 20210
(U.S. Federal Government Agency)
(Signature)
for
Victor M. Lopez
(Name)
Chief, Cost & Price Determination Division
(Title)
2/18/2025
(Date)
Negotiated By:

Office Phone:

Email:
(Proposal #: 000027 10)
Phat Chau
(202) 693-4103
[email protected]
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\Yorking
\\a rel,~< >I Jes
Rebuilding Careers
Career Navigation Services
Work ing Wardrobes pro vides services for
t h ose facing barriers to gainfu l emp loyment
by providing tailored workforce readiness
services. We are h ere to suppo rt you on your
j ourn ey t owar d s achieving your career goals!
HERE'S HOW IT WORKS!
STEP 1: To request individual services, fil l out
the referral form and email it to our Career
Navigation Team who will reach out to you for
a phon e screening.

STEP 2: During the screening, our team w ill
provide you with program options bas ed o n
eligibil ity .
• Program options may include :
o Full-serv ice ca reer navigation services
o Professiona l ward rob ing ser vices
o Career Coaching & Ind ividualized
Empl oymen t Plan
o In- per son caree r development
workshop series
o Seit - paced learning via online courses
STEP 3: Attend an orientation or sign up to r
workshops as you move one step c loser to
reaching you r ca reer goa ls!

CONTACT US
~ clientreferra [email protected]
© 714- 210- 2460
@) www.workingwardrobes.org
9 2000 E. McFadden Ave Ste 100
Santa Ana CA 92705
YOUR FUTURE. OUR PURPOSE.

To learn more about our
services visit us at our
website.

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Rebuilding Careers
( __ c_L_IE_N_T_R_E_FE_R_R_A_L_Fo_ R_M_)
Working Wardrobe s' Client Services Team supports working age indi vidua ls with a variety of workfor ce readiness services and linkages to commun ity resource s in an environment of dignity and respect. You can refer som eo ne you know or fil l out the inform ati on b elow for your self. A member of our team will follow up with you regard ing next steps.

Client Type : □ Veter an □ Vetera n □ Just ice □senior (55+ ) □ Young Adult □ Adult Spouse Involved
I
, PARTICIPANT INFORMATION
Participant Name: _ _ _ _ _ _____ _ _____ _ _ _ _ Date:

D Check if ok to text Phone Number: ----- ----- - -------- ---- --- -------Em a ii:

Address:

REFERRING AGENCY /PROGRAM (If applicable)
Name of Referring Agency/Prog ram:

Contact Person: - - ------------------------- -----
Phone Number: __________ ___ ___ _ ___ _ _ ____ _ ___ _ Email:

Address:

D Career Navigation/ Managem ent
D New/ Updated Resum e
Do you have a resume?O Yes O No
D Job Leads/ Placement
D Mock Interview Practice
HOW CAN WE HELP?
D Financia l Assistance
D Community & Supportiv e
Services
D Legal Services Referral
D Housing Referral
D Skills Training (ind icate any specif ic skills you wish to develop )

VETERAN SERVICES
(proof of m ilit ary service and/or
spouse status required)
Possess Copy of DD 214: O ves[]No
Copy of Marr iage Certific ate or
DEERS enrollment: □Yes ~ o
D Veteran Housing Referral
□ VA/VSO Referral (Claim)
D Behavioral Healt h Counseling
D Certifi cation Training (indica te any specific certificate s you wish to compl ete)

JOB/INDUSTRY INTEREST
D I am unsure about wha t type of job/i nd ustry I wan t.

D I have a good idea what type of job/i ndustry I want. (job/i ndust ry): ____ ___ _ _ ___ _ D I am looking to transition from one job/i ndustry to anot her.

D (current job/industry) :

D (desired job/ indu stry ):

Email Referral To:
[email protected]
Worki ng Wardrobes Career Success Center
2000 E. McFadden Ave, Santa Ana, California 92705
(714)210-2460 (p) I www.workingwardr obes.org
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\Yorking
\\a ,~cl r< >I Jes
Select Service: Worl<shops
and Wardrobing
Rebuilding Careers
Workshops
Future Ready Life Skills Series:

Designed to prepare for practical skills to succeed in a new workplace. Customized to fit the needs of a
particular population to address specific barriers and
skill levels and suited for people who have eithe r little or no work experience or have experienced large gaps of
wo rk history.

Success Suits YOU! Workshop Series:

Two-part series designed to define & develop a
professional brand. Practical tools and strat egies to
boost confidence and enable anyone to present
themselves effective ly in the workplace. Often paired
with our signatu re Professional Wardrobe experience.

Skills that Pay the Bills Workshop Series:

Designed to provide core workforce readiness skills to
participants during their job search . Identifying existing strengths and how to leverage these in their desired
career. Providing va luabl e tools to navigate today 's job market effective ly.

LET'S CONNECT!
l2i amyr@workingwardrobes .org
© 657- 758-8584
G www.workingwardrobes.org
• Navigating Success in a
New Workplace
• Top Soft Skills that make
you a GREAT employee
• Harassment Prevention
Training
• Power of Your Image
• Shop Your Closet
• You've Got Skills
• ONET Interest Profiler
• Building Block of a
Resume
• Interview Preparation
• Mock Interview Practice
• Job Search Strategies
9 2000 E. McFadden Ave Ste 100
Santa Ana CA 92705 YOUR FUTURE. OUR PURPOSE.

EXHIBIT 2

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\Yorking
\ \'"'a1~c11~<>1Jes
Select Service: Worl<shops
and Wardrobing
Rebuilding Careers
Wardrobing Services
The Experience:

Participants select a new outfit with the assistance of a trained 'Personal Stylist' in an inviting, department store-like setting. This comprehensive "shopping" experience is designed to provide the upmost level of dignity and respect to each person we serve . It is our goal that our clients look and feel their best, so they have the confidence necessary to succeed in their interviews and in their careers! Participants can be referred by partners, we can also accommodate group sessions.

Wardrobe Options
• One Interview Outfit: Business Professional
• One Interview Outfit: Business Casual
• Capsule Wardrobing: Business Professional (combination to create up to 6 Outfits) • Capsule Wardrobing: Business Casual (combination to create up to 6 Outfits) Workshop & Wardrobe Combination
Our Success Suits You workshop series is recommended to be schedu led on same day or before the wardrobe experience. * All of our services are fee based and can be customizable to meet the needs of job seekers/ partners and groups interested in our services.

Scan the QR Code to learn more about our
Wardrobing Services
■ ... -~ y: •.•. L:J
" -
•• r
( l!J~ ... : ■r.

YOUR FUTURE. OUR PURPOSE.

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Someone opened a door for you - now it's your turn !
Share your insight, connections, experiences
. SignUp
Complete this form to share
your information and career
learning opportunities;
become searchable to
clients exploring careers.
b.link/WorkingWardrobesBU
• Get Matched
Working Wardrobes will contact you
before you are introduced to the client
seeking your guidance .
• Shape a Future
Whether online or in person, or a few
hou rs monthly or annually, you set the
sched ule to share your rea l-world
experience and opportun ities .
workingward robes .org 714-210-2460
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CITY OF SANTA ANA

ATTACHMENT DD

CERTIFICATION OF UNDERSTANDING
Workforce Innovation & Opportunity Act Youth Request for Proposa l Certificate of Understanding
Program Year 2025-2026
Bid #25-019A

1. Certification of Understanding
The City of Santa Ana assumes no responsibility for any understanding of the applicant or representation made by any of the City of Santa Ana's officers, employees or agents during or prior to the execution of any Contract resulting from this RFP unless:

A. Such understanding or representations are expressly stated in the Contract; and B. The contract expressly provides that the City of Santa Ana assumes the responsibility By signing below, Applicant certifies that such understanding has been considered in the PropM{Yv'
(Sigrrature required)

2. Applicant Qualifications Statement
Applicant herby certifies that it meets all Applicant qualifications and requirements as set forth in thi~
e required)

3. Conflict of Interest
Applicant herby certifies sections (A) and (B).

A. Disclose any financial, business or other relationship with the City of Santa Ana, any other entity that the City of Santa Ana governs , or any City of Santa Ana Board member, officer or employee, which may have an impact , effect or influence on the outcome of the services you propose to provide. Provide a list of current clients, employees, principals, or shareholders (including family members) who may have a financial interest in the outcome of serviced you propose to provide.

B. Disclose any financial, business or other relationship within the last three (3) years with any firm or member of any firm who may have a financial interest in the outcome of the work (Sig,~)
Ci1y or Santa Ana RFP No . 25-01 9A Page 99 of 101
EXHIBIT 2

City Council
10 –
241
7/1/2025

04/01/2025
Dear City of Santa Ana,
We appreciate your support and the opportunity to provide clarity regarding our audit requirements for 2024.

Our organization was not required to undergo a Single Audit because our federal expenditures for the fiscal year did not meet the $750,000 threshold set by the Uniform Guidance (2 CFR 200.501). Since our tota l federal funding remained below this limit, we were not subject to the Single Audit requireme nt for the year.

Please let us know if you need any addit ional information or documentation. We're happy to assist.

Best regards,
Working Wardro bes for a New Start
\ \ 'orking \ \ardrobcs
714 210-2460
workingwo rdrobes .org
2000 E McFadden Ave, Ste 100
Santo Ano, CA 92705
EXHIBIT 2

City Council
10 –
242
7/1/2025

~
ACORD®
~ CERTIFICATE OF LIABILITY INSURANCE

DATE (MM/DD/YYYY)
07/31/2024
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS

CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND , EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S) , AUTHORIZED REPRESENTATIVE OR PRODUCER , AND THE CERTIFICATE HOLDER .

IMPORTANT: If the certificate holder is an ADD ITIONAL INSURED, the policy(i es) must be endorsed . If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).

PRODUCER

AP INTEGO INSURAN CE GRO UP, L LC
375 Woodcliff D r.

Sui te 103
Fairport NY

INSURED
14450
2000 E Mcfadden Ave Ste 100 r\. I
WORKING WARDROBES FOR A NEv-J\T n g . e
Santa Ana CA 92705
Ace
COVERAGES CERTIFICATE NUMBER:
~~~1~cT A P lntego I nsurance Group, LLC
FAX
A/C No :

NAIC#
Dig ita I ly-stgned-
Date· 2024 10.0
INSURER E :

INSURER F:

REVISION NUMBER:

THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTA NDING ANY REQUIREMENT, TERM OR COND ITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS

CERTIFICATE MAY BE ISSUED O R MAY PERTAIN, THE I NSURANC E AFFORDED BY THE POLICIES DESCRI BED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND COND ITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.

INSR ADDL SUBR POLICY EFF POLICY EXP LTR TYPE OF INSURANCE , ,.,on '''" '~ POLICY NUMBER IMM/DD/YYYYl I MM/DD/YYYYI LIMITS GENERAL LIABILITY EACH OCCURRENCE s - DAMf\l.>C:J?i t<C:N I c:u COMMERCIAL GENERAL LIABILITY r r
PREMISES Ea occurrence) s - ~ CLAIMS-MADE □ OCCUR MED EXP (Any one person) s - PERSONAL & ADV INJURY $
-
GENERAL AGGREGATE s -
GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS - COMP/OP AGG s 7 POLICY n ~f,Qj: nLOC s

AUTOMOBILE LIABILITY
r - r
fic~~~;~n5 1NGLE LIMIT $
ANY AUTO BODILY INJURY (Per person) s
,-- ALL OWNED - SCHEDULED
AUTOS AUTOS BODILY INJURY (Per accidenl) s
- - NON-OWNED PROPERTY DAMAGE HIRED AUTOS AUTOS /Per accidenll s - - s

UMBRELLA LIAS
H
OCCUR r r EACH OCCURRENCE $
- EXCESS LIAS CLAIMS-MADE AGGREGATE $
DED I I RETENTION s s
WORKERS COMPENSATION XI TVJ.'i.JTfJ,~;,. I IOTH-
AND EMPLOYERS" LIABILITY y / N "R
A ANY PROPRIETOR/PARTNER/EXECUTIVE □
r 76WEGA T923W 08/30/2024 08/30/2025 E.L. EACH ACCIDENT S 1000000 OFFICE/MEMBER EXCLUDED? N / A (Mandatory In NH) E.L. DISEASE • EA EMPLOYEE S 1,000,000 1r yes, describe under
E.L. DISEASE - POLICY LIMIT S 1,000,000 oe ha0ftuo
r r
DESCRIPTION OF OPERATIONS/ LOCATIONS/ VEHICLES (Attach ACORD 101, Additional Remarks Schedule, if more space is required)

CERT IFICATE HOLDER CANCELLATION
City of Santa Ana Risk Management Division
null SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE I THE EXPIRATION DATE THEREOF. NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PRC!'. /
20 Civic Center Plaza
. ~
'Rlalc Manap,Olt Olvlalon
AUTHORIZED REPRESENTATIVE C<- ReJIE:WED & APPROVED BY: . ~ ' 7 A+A~tJ.o '
Santa Ana CA 92702 tH!t!ladl ':

I Risk Management Specialist
© 1988-2010 ACORD Ii.I
" ACORD 25 (2010/05) The ACORD name and logo are registered marks of ACORD I Clear All JI
EXHIBIT 2

City Council
10 –
243
7/1/2025

ACORD® CERTIFICATE OF LIABILITY INSURANCE I
DATE (MM/DD/YYYY) ~
~ 09/20/2024
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS

CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND , EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER , AND THE CERTIFICATE HOLDER.

IMPORTANT: If the certificate holder is an ADDITIONAL INSURED , the policy(ies ) must have ADDIT IONAL INSURED provisions or be endorsed.

If SUBROGATION IS WAIVED , subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s) .

PRODUCER CONTACT Marci Davis NAME:

Porns & Assoc iates Insurance Brokers iAH,gNrfo Extl: (800) 578-8802 I f,t~ Nol: (818) 449-9321 CA License #0814 733 E-MAIL [email protected] ADDRESS :
4500 Park Granada, Suite 206 INSURER($) AFFORDING COVERAGE NAIC # Calabasas CA 91302 INSURER A: Nonprofits Ins. Alliance of CA (NIAC) 160 INSURED INSURER B:

Working wardrobes For A New Start INSURER C:
2000 E. McFadden Ave INSURER D:

Suite 100 INSURER E:

Santa Ana CA 92705 INSURER F:

COVERAGES CERTIFICATE NUMBER: 24-25 GLAU UMB REVISION NUMBER:

THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN. THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.

INSR TYPE OF INSURANCE POLICYEFF POLICY EXP LIMITS LTR INSO WVD POLICY NUMBER CM M/00/YYYY ) CMM/00/YYYY) X COMMERCIAL GENERAL LIABILITY EACH OCCURRENC E s 1.000,000 - D CLAIMS-MADE [81 OCCUR
UAMA<.;t: ,vKt:Nlt:D 500,000 PREMISES CEa occurrencel s >-- MED EXP (Any one person} $ 20.000
-A y y 2024-49231 09/17/2024 09/17/2025 PERSONAL & ADV INJURY s 1,000,000 -
GEN'LAGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE s 2,000,000 ~
POLICY □ ~m □ LDC PRODUCTS - COMP/OP AGG s 2,000,000
OTHER : Liquor Liability - Common s 1,000,000
AUTOMOBILE LIABILITY 6GM81NED SINGLE LIMIT $ 1,000,000 (Ea accident) X ANYAUTO BODILY INJURY (Per person} s
- O'M'lED - SCHEDULED A AUTOS ONLY AUTOS
y y 2024-49231 09/17/2024 09/17/2025 BODILY INJURY (Per accident) $ x HIRED x
NON-OWN ED PROPERTY DAMAGE s AUTOS ONLY AUTOS ONLY (Per accident) - Uninsured Motorist $ 1,000,000
~
UMBRELLA LIAB ...................... 2,000,000
H
OCCUR EACH OCCURRENC E s
A EXCESS LIAB CLAIMS-MADE 2024-49231-UMB 09117/2024 09/17/2025 AGGREGATE s 2,000,000 OED I I RETENTION s s

WORKERS COMPENSATION I PER I I
OTH•

AND EM PLOVERS' LIAB ILITY STATUTE ER
Y/N

ANY PROPRIETOR/PARTNER/EXECUTIVE
□
N/A E.L. EACH ACCIDENT s
OFFICER/MEMBER EXCLUDED?
(Mandatory In NH) E.L. DISEASE - EA EMPLOYEE $
If yes, describe under
DESCRIPTION OF OPERATIONS below E.L. DISEASE· POLICY LIMIT s Improper Sexual Conduct & Physical
General Aggregate $2,000,000
A Abuse 2024-49231 09/17/2024 09/17/2025 Each Claim Limit $1,000,000 DESCRIPTION OF OPERATIONS/ LOCATIONS I VEHICLES (ACORD 101, Additional Remark s Schedule , may be attached if more space is required) The City of Santa Ana, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations pecformed by or on behalf of the Contractor including materials, parts, or equipment furnished in connection with such work or operations. Such insurance as is afforded by this policy shall be primary, and any insurance carried by City shall be excess and noncontributory. Waiver of Subrogation applies per the attached forms.
30 day notice of cancellation (except for 1 Oday notice of cancellation for non-payment)

CERTIF ICATE HOLDER
City of Santa Ana Risk Management Division
20 Civic Center Plaza
Santa Ana CA 92702

CANCELLATION

SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE

THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PRO\

AUTHORIZED REPRESENTATIVE
Rllk~Dlwlan
REvliaWED & APPROVED BY:

A+A~tk
Risk Management Specialist
© 1988 -2015 ACOJ;,.__ ___________ _ _ ....,
ACORD 25 (2016/03) The ACORD name and logo are registe red marks of ACORD EXHIBIT 2

City Council
10 –
244
7/1/2025

AGENCY CUSTOMER ID: 00017425
--------------- - ----LO C #: --------

ADDITIONAL REMARKS SCHEDULE

AGENCY NAMED INSURED
Porns & Associates Insurance Brokers Working \Nardrobes For A New Start

POLICY NUMBER

CARRIER I NAICCODE
EFFECTIVE DATE:

ADDITIONAL REMARKS

THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER : 25 FORM TITLE : Certificate of Liability Insurance *This certificate supersedes all previously issued certificates.

ACORD 101 (2008/01)
The ACORD name and logo are regist ered marks of ACORD
Page of
"RlakMllnapent Division
REvlEIKIED & APPROIIEO BY:

A-..f'A<Mldo
Risk Manag ement Specialist
EXHIBIT 2

City Council
10 –
245
7/1/2025

Additional Named Insureds
Other Named Insureds
The Hanger Doing Business As
Working Wardrobes Doing Busine ss As
I',. ~
~
RilltManapmtDlvlslon
REviEWED & APPRol/Eo BY:
~l-«IJl~Wui : A+ A~
I! ... 11••-•-· Risk Management Specialist
OFAPPINF (02/2007) COP'LI ' ' .. ,_ I
EXHIBIT 2

City Council
10 –
246
7/1/2025

POLICY NUMBER: 2024-49231 FORM: NIAC-E26 11 17
1- □1 NONPROFITS

INSURANCE
- ALLIANCE OF CALIFORNIA
NAMED INSURED: Working Wardrobes for A New Start dba: Working Wardrobes
A Head far Insurance. A Heart for Nonprofits.

THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

WAIVER OF TRANSFER OF RIGHTS OF RECOVERY

AGAINST OTHERS (WAIVER OF SUBROGATION)
This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

SOCIAL SERVICE PROFESSIONAL LIABILITY COVERAGE FORM

SCHEDULE
Name of Person or Organization:

Where you are so required in a written contract or agreement currently in effect or becoming effective during the term of this policy, we waive any right of recovery we may have against that person or organization, who may be named in the schedule above, because of payments we make for injury or damage. ~,..,• ... ~ Rlalc ~ Dfv!alon
·~ RE\lil;WEO & APl'RcMD BY: o• • ;~
~I. ' ', ,, A,w,J, A~
,LmiWNI ; ~ 7J --
~ - Risk Management Speci~ist
NIAC-E26 11 17
EXHIBIT 2

City Council
10 –
247
7/1/2025

A Head for Insuran ce. A Heart for Nonprof its. POLICY NUMBER: 2024-49231 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

ADDITIONAL INSURED

PRIMARY AND NON-CONTRIBUTORY

ENDORSEMENT FOR PUBLIC ENTITIES
This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

SCHEDULE
Name of Person or Organization:

City Of Santa Ana, officers, agents, employees and volunteers A. Section II - WHO IS AN INSURED is amended to include:

4. Any public entity as an additional insured, and the officers, officials, employees, agents and/or volunteers of that public entity, as applicable, who may be named in the Schedule above, when you have agreed in a written contract or written agreement presently in effect or becoming effective during the term of this policy, that such public entity and/or its officers, officials, employees, agents and/or volunteers be added as an additional insured(s) on your policy, but only with respect to liability for "bodily injury'', "property damage" or "personal and advertising injury'' caused, in whole or in part, by:
a. Your negligent acts or omissions; or
b. The negligent acts or omissions of those acting on your behalf; in the performance of your ongoing operations .

No such public entity or individual is an additional insured for liability arising out of the sole negligence by that public entity or its designated individuals. The additional insured status will not be afforded with respect to liability arising out of or related to your activities as a real estate manager for that person or organization.

B. Section Ill - LIMITS OF INSURANCE is amended to include:

8. The limits of insurance applicable to the public entity and applicable individuals identified as an additional insured(s) pursuant to Provision A.4. above, are those specified in the written contract between you and that public entity, or the limits available under this policy, whichever are less. These limits are part of and not in addition to the limits of insurance under this policy.

C. With respect to the insurance provided to the additional insured(s) , Condition 4. Other Insurance of SECTION IV - COMMERCIAL GENERAL LIABILITY CONDITIONS is replaced by the following:

4. Other Insurance
a. Primary Insurance
This insurance is primary if you have agreed in a written contract or written agreement:
(1) That this insurance be primary. If other insurance is also primary, we will sh ._ _________ __, other insurance as described in c. below; or ,k"'"~• RllltManapaitD!vlaton ~ '!. REvlEWED & APPRo'Jeo BY: g· • ·~
.. L.~-~; A+ Ae4Vtk
-W Risk Management Speciaist
NIAC-E61 02 19
EXHIBIT 2

City Council
10 –
248
7/1/2025

A Head for Insurance. A Heart for Nonprofits. POLICY NUMBER: 2024-49231 (2) The coverage afforded by this insurance is primary and non-contributory with the additional insured(s)' own insurance.

Paragraphs (1) and (2) do not apply to other insurance to which the additional insured(s) has been added as an additional insured or to other insurance described in paragraph b. below. b. Excesslnsurance
This insurance is excess over:

1. Any of the other insurance, whether primary , excess, contingent or on any other basis:
(a) That is Fire, Extended Coverage, Builder's Risk, Installation Risk or similar coverage for "your work";
(b) That is fire, lightning, or explosion insurance for premises rented to you or temporarily occupied by you with permission of the owner;
(c) That is insurance purchased by you to cover your liability as a tenant for "property damage" to premises temporarily occupied by you with permission of the owner: or (d) If the loss arises out of the maintenance or use of aircraft, "autos" or watercraft to the extent not subject to Exclusion g. of SECTION I - COVERAGE A- BODILY INJURY AND PROPERTY DAMAGE.
(e) Any other insurance available to an additional insured(s) under this Endorseme nt covering liability for damages which are subject to this endorsement and for which the additional insured(s) has been added as an additional insured by that other insurance. (1) When this insurance is excess, we will have no duty under Coverages A or B to defend the additional insured(s) against any "suit" if any other insurer has a duty to defend the additional insured(s) against that "suit". If no other insurer defends, we will undertake to do so, but we will be entitled to the additional insured(s)' rights against all those other insurers. (2) When this insurance is excess over other insurance, we will pay only our share of the amount of the loss, if any, that exceeds the sum of:
(a) The total amount that all such other insurance would pay for the loss in the absence of this insurance; and
(b) The total of all deductible and self-insured amounts under all that other insurance. (3) We will share the remaining loss, if any, with any other insurance that is not described in this Excess Insurance provision and was not bought specifically to apply in excess of the Limits of Insurance shown in the Declarations of this Coverage Part. c. Methods of Sharing
If all of the other insurance available to the additional insured(s) permits contributio n by equal shares, we will follow this method also. Under this approach each insurer contributes equal amounts until it has paid its applicable limit of insurance or none of the loss remains , whichever comes first.

If any other the other insurance available to the additional insured(s) does not permit contribution by equal shares , we will contribute by limits. Under this method, each insurer's share is based on the ratio of its applicable limit of insurance to the total applicable limits of insurance of all insurers.

NIAC-E61 02 19
RllltManagm,mt Ofvlalon
REvlE.\lli'ED & APPROVED BY:

A+A~
Risk Managem ent Speci.-list
EXHIBIT 2

City Council
10 –
249
7/1/2025

POLICY NUMBER: 2024-49231 COMMERCIAL AUTO
CA 04 4410 13
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

WAIVER OF TRANSFER OF RIGHTS OF RECOVERY

AGAINST OTHERS TO US (WAIVER OF SUBROGATION)
This endorsement modifies insurance provided under the following:

AUTO DEALERS COVERAGE FORM

BUSINESS AUTO COVERAGE FORM

MOTOR CARRIER COVERAGE FORM
With respect to coverage provided by this endorsement, the provisions of the Coverage Form apply unless modified by the endorsement.

This endorsement changes the policy effective on the inception date of the policy unless another date is indicated below.

Named Insured:

Endorsement Effective Date:

SCHEDULE
Name(s) Of Person(s) Or Organization(s):

Any person or organization with whom you have a written contract currently in effect or becoming effective during the term of this policy.

Information reouired to complete this Schedule, if not shown above, will be shown in the Declarations.

The Transfer Of Rights Of Recovery Against
Others To Us condition does not apply to the
person(s) or organization(s) shown in the Schedule,
but only to the extent that subrogation is waived prior to the "accident" or the "loss" under a contract with
that person or organization.

CA 04 4410 13 © Insurance Services Office, Inc., 2011
-tf_. Rlalc Mimagemott Division
-~ REviE:WED & APPROVED BY:
·~ A+Aavlk
Risk Management Specialist